2020 Chevrolet Equinox Complaint

Owner's description

I was driving out in the country on 1-41 towards West Union. The steering tightened up and came up with a sensor that said Power steering ESC. The car went offroad due to the steering tightening from the power steering going out in the vehicle. I contacted the dealer, Mike Castrucci Chevrolet, and they told me that I would have to pay for any problems with this vehicle and I have only had the vehicle for 3 weeks. I put $2000 down on this vehicle and now am in a deathtrap due to this issue. The vehicle only has 60,800 miles and feel now that this issue could put my life and others at risk due to a faulty steering issue. I do not understand why this vehicle has driven beautifully to this point and yet there are many Chev Malibus that have that problem. How long will it take before someone recognizes this problem. There were no warnings before and I could have gotten myself and my friend killed in this car driving at night in the country. I spoke with an AutoZone representative and he said that he had a Chev Malibu with the same issue. They discovered that it was the power steering motor having to do with the traction control. I guess that I will be forced to keep driving this vehicle, and if there is an accident, then I should hold liability to be General Motors and Mike Castrucci Chevrolet who refuse to fix this car. When I took the vehicle, I was promised that they would stand by their car. I am getting no help with this situation. However, this is my only vehicle so I will keep this on the road until this is resolved. If you should wish to contact me, my number is [XXX]. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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