NHTSA ODI #11492871

2021 Toyota Highlander Complaint

Service Brakes

Filed November 9, 2022 · Incident date November 8, 2022

Vehicle
2021 Toyota Highlander
Component(s)
Service Brakes
Complaint filed
November 9, 2022
Date of incident
November 8, 2022
Reported VIN
5TDGBRCHXMS

Owner's description

I have noticed that if I hit a bump in the road while braking, the brakes release momentarily and I have to press harder to continue braking. I have confirmed that this happens consistently, and is more likely to happen when I am braking slowly (i.e. I'm not pushing very hard on the brake pedal, just slowing the car gradually). This indicates that it's the regenerative brakes that are disengaging when I hit a bump or pothole. It has happened 20+ times and continues to happen consistently under these circumstances.

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2021 Toyota Highlander Service Brakes Complaint (#11492871) | VinDecoder