2021 Toyota 4runner Complaint
Steering / Suspension / Wheels
Filed August 30, 2022 · Incident date January 28, 2021
- Vehicle
- 2021 Toyota 4runner
- Component(s)
- Steering / Suspension / Wheels
- Complaint filed
- August 30, 2022
- Date of incident
- January 28, 2021
- Reported VIN
- JTERU5JR3M5
Owner's description
Bought the vehicle brand new and have been dealing with a steering wheel/vehicle shake ever since. The vehicle feels out of control around 55-65mph(like death wobble) and the ride is rough at any speed over 50mph. This has been a serious issue on the highway with instances of crossing lanes because of lack of control over steering. No warning lights have ever come on. Been to the dealership many times complaining about the issue just to be told that the "problem can't be replicated". I have taken it to several tire shops as well to have the wheels/tires balanced but nothing seems to help. I even bought new wheels and tires just to see if this was the cause and still no solution. This is a serious problem that thousands of 4Runner owners are experiencing and Toyota needs to get to the bottom of this. This absolutely should not be happening on brand new/modern day vehicles. I believe this is a multivariate issue causing the shake - a mix between wheel/tire balance, steering column, and possibly the drive shaft/differential/CV components. The problem must be big if Toyota continues to deny the problem year after year after year.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.