NHTSA ODI #11465422

2020 Chevrolet Equinox Complaint

Service Brakes / Latches/locks/linkages

Filed May 20, 2022 · Incident date April 15, 2022

Vehicle
2020 Chevrolet Equinox
Component(s)
Service Brakes / Latches/locks/linkages
Complaint filed
May 20, 2022
Date of incident
April 15, 2022
Reported VIN
3GNAXHEV2LS

Owner's description

Vehicle intermittent brake catches, lights come sometimes, door locks open and close, engine light comes on and last time system locked completely and could get vehicle into gear. Had to have it towed. Second time into dealer service, now on 4th week and GM factory unable to determine problem and solution. Copy of my letter sent to General Motors for remedy of my Equinox problems not solved. Consumer's 2020 Chevrolet Equinox has developed multiple defects that cannot be fixed.. The brakes will suddenly catch, the lights come on on their own, door locks will lock and unlock intermittently and it will lock up so we cannot get it into gear. The engine light remains on. First in for service 4/18/22 for one week. Problem not fixed. Now in second time and dealer has had it for three weeks. GM techs have been unable to determine problem solutions... (Car interior torn apart).

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