NHTSA ODI #11442920

2021 Toyota Highlander Complaint

Electrical System / Structure / Engine

Filed December 6, 2021 · Incident date November 29, 2021

Vehicle
2021 Toyota Highlander
Component(s)
Electrical System / Structure / Engine
Complaint filed
December 6, 2021
Date of incident
November 29, 2021
Reported VIN
5TDBZRBH2MS

Owner's description

Recently purchased this Highlander on August 2021. On 11/29/21 at around 8:00 AM, the Check Engine light illuminated resting stop at a red light. Engine still running. Took the vehicle to the dealership at 9:45AM. Vehicle was found to have had misfires as a result of bad gasoline. I have been pumping at the same gas station ever since I bought the vehicle. If it was the bad gas, this issue should have happened sooner. Now, the dealership is telling me to pay for the diagnostic fee which they claimed it was my fault. The vehicle is under warranty. Another non-power/fuel issue that came with the vehicle was a loud wind noise when reaching 40 MPH. The noise is very annoying, like someone whistling into your ear. The dealership is ordering a part to fix this issue. The vehicle is still at the dealership.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.