2021 Subaru Outback Complaint
Visibility/wiper
Filed November 15, 2021 · Incident date November 12, 2021
- Vehicle
- 2021 Subaru Outback
- Component(s)
- Visibility/wiper
- Complaint filed
- November 15, 2021
- Date of incident
- November 12, 2021
- Reported VIN
- 4S4BTANCXM3
Owner's description
We purchased a new 2021 Outback Subaru 2 months ago. Three days ago, on 11/12/21, a crack appeared on the windshield overnight, while the car was parked on our driveway. Nothing hit our car while we were driving and there's nothing that stands above the car that could have fallen on it while parked at our house. The crack is linear and started on the very left side right above the driver's sight. It started at about 5 inches long and the next day was already extending almost halfway through the windshield length. We are highly suspicious that the crack is a result of a defective windshield specially after learning that Subaru has several lawsuits regarding this same issue. We had to stop driving the car in fear that the windshield may completely break at any time. My husband contacted Subaru twice and the representatives told him someone would soon contact him about the incident. Nobody contacted us for the next two days. My husband then called Subaru and they said it would cost $1,500 to fix it.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.