2020 Kia Telluride Complaint
Visibility
Filed October 15, 2021 · Incident date October 12, 2021
- Vehicle
- 2020 Kia Telluride
- Component(s)
- Visibility
- Complaint filed
- October 15, 2021
- Date of incident
- October 12, 2021
- Reported VIN
- 5xyp64hc5lg
Owner's description
The sunroof exploded. I was driving on the freeway and the sunroof glass completely shattered leaving only a few fragments on the perimeter. No debris hit the car. There was no one in front of me and I was not passing under a bridge, etc. The sun shade was closed so most of the glass flew into the air outside rather than coming inside. The shock of the sound was an issue but I maintained control of the car. The glass shards hit the cars behind me but luckily they appeared to be small enough that I did not see anyone have issues from the flying glass. I drove straight to the dealership where my service is done. They inspected the car and, after 2 days, told me that they could not do anything without Kia corporate getting involved and approving the replacement. There were no warnings prior to this issue that there was anything wrong with my sunroof.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.