2010 Nissan Rogue Complaint

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TAKATA RECALL. I TOOK MY NISSAN ROGUE IN FOR INSPECTION ON NOV. 30, 2017. I WAS TOLD THAT IT WOULD BE REJECTED FOR THE AIRBAG LIGHT. I THEN TOOK IT TO NISSAN TO HAVE THEM TELL ME WHAT THE PROBLEM WAS AND THEY TOLD ME IT WOULD BE $250 TO TELL ME WHAT THE PROBLEM WAS. NOT UNDERSTANDING WHY THAT WOULD BE I TOOK IT TO A MECHANIC THAT DOES MY SERVICE AND HE SAID THAT IT WAS THE PASSENGER OCCUPANCY SENSOR. HE ALSO TOLD ME THAT NISSAN HAD STATED TO THEM THAT IT WAS ON RECALL. I WAS A LITTLE CONFUSED SINCE THAT WAS NEVER STATED TO ME WHEN I WAS THERE. SO I RETURNED TO NISSAN AND THEN WAS TOLD NO SORRY EVEN THOUGH IT WAS A RECALLED ITEM ON MILLIONS OF VEHICLES WITH THE SAME PROBLEM, IT WAS NOT ON MY VEHICLES. IT WOULD BE $2300 JUST FOR THE PART TO REPAIR THE PROBLEM. I COULDN'T BELIEVE WHAT WAS BEING TOLD TO ME. I CONTACTED THE NISSAN CONSUMER AFFAIRS DEPT. AND WAS TOLD AFTER SEVERAL CALLS THAT SINCE I DIDN'T HAVE A WARRANTY ANY LONGER THAT THE "RECALLED ITEM" WOULD NOT BE COVERED. I AM TRULY CONFUSED IT A KNOWN ITEM IS RECALLED ON MILLIONS OF VEHICLES I CAN'T UNDERSTAND HOW IT IS NOT ON MY VEHICLE. I KNOW IF AN ITEM IS RECALLED AND KNOWN TO BE FAULTY HOW CAN THEY SAY IF YOU DON'T HAVE A WARRANTY WE CAN'T REPAIR IT UNLESS YOU PAY ABOUT $3000. PLEASE HELP ME TO GET THIS RESOLVED. I HAVE SPOKE TO SEVERAL PERSONS WITH THE SAME PROBLEM AND I REALLY NEED YOU TO HELP WITH THIS. THIS IS TRULY A SAFETY ISSUE AND I CAN'T UNDERSTAND HOW NISSAN CAN JUST DISREGARD THIS. THANK YOU FOR ALL OF YOUR HELP WITH THIS MATTER.

Related

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