2001 Jeep Grand Cherokee Complaint
Seats
Filed July 30, 2011 · Incident date July 1, 2009
- Vehicle
- 2001 Jeep Grand Cherokee
- Component(s)
- Seats
- Complaint filed
- July 30, 2011
- Date of incident
- July 1, 2009
- Reported VIN
- 1J4GX48S21C
Owner's description
THE DRIVER'S SIDE SEAT IS NOT SECURELY ANCHORED TO THE VEHICLE. UPON INSPECTION IT IS OBVIOUS THE MANUFACTURER USED POOR WELDING OR HAS INSTITUTED A POOR DESIGN TO ANCHOR THE SEAT PROPERLY. THE SEAT ITSELF IS STILL IN GOOD CONDITION, HOWEVER, IT ROCKS UNSAFELY AND WILL NOT PROVIDE ADEQUATE PROTECTION IN THE EVENT OF AN ACCIDENT. APPARENTLY THIS FAULT IS WELL DOCUMENTED BY OTHER JEEP OWNERS AS EVIDENCED BY THE TESTIMONIALS FOUND AT HTTP://VLANE.COM/POLL/30. THE SEAT INTEGRITY WAS COMPROMISED BY EMPLOYEES AT JIM CLICK JEEP IN TUCSON, AZ, AFTER I HAD THE VEHICLE SERVICED FOR A TRANSMISSION FLUID CHANGE. I NOTICED IT ROCKED UNSTABLY AFTER THEY RETURNED THE VEHICLE TO ME AND RATHER THEN ADDRESS IT WITH THEM IMMEDIATELY, I DROVE THE VEHICLE OFF THE LOT SINCE THEY HAD TAKEN LONGER THAN PROMISED TO SERVICE MY JEEP AND I WAS LATE FOR AN APPOINTMENT. WHEN I CALLED THE SERVICE DEPARTMENT LATER, THEY SAID IT HAPPENS ALL THE TIME TO VEHICLES LIKE MINE, CONFIRMED THERE WAS NO RECALL TO FIX THEM, AND THEY WEREN'T LIABLE FOR THE REPAIR. *TR
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.