2001 Jeep Grand Cherokee Complaint
Service Brakes / Air
Filed January 25, 2003 · Incident date December 26, 2002
- Vehicle
- 2001 Jeep Grand Cherokee
- Component(s)
- Service Brakes / Air
- Complaint filed
- January 25, 2003
- Date of incident
- December 26, 2002
- Reported VIN
- 1J4GW48S11C
Owner's description
HAVE NOTICED AN UNEVEN BRAKING AND SHAKE IN THE FRONT WHEN BRAKES ARE APPLIED. TOOK VEHICLE IN FOR ROUTINE OIL CHANGE AND ASKED THAT THE BRAKES BE CHECKED. BEFORE THEY EVEN LOOKED AT THEM THE SERVICE PERSON KNEW WHAT THE PROBLEM WAS....WARPED ROTORS. I ASKED IF IT WAS COVERED UNDER WARRENTY AND HE SAID NO.....EXTENDED WARRENTY AND HE SAID NO. I TOLD HIM THAT I DIDN'T EVEN HAVE 30,000 MILES ON THE CAR, IT'S ONLY 1 1/2 YEARS OLD AND THAT I'VE HAD VEHICLES WHOSE BRAKES LASTED TO 40,000 OR 50,000 MILES. HE SAID HE'S SEEN THESE BRAKES GO AT 20,000! ALSO TOLD ME THAT DIAMLER/CHRYSLER KNOWS THEY HAVE A PROBLEM.....HMMMM FUNNY HOW THEY DON'T COVER BRAKES PAST 12 MONTHS/12,000 MILES. SAID THAT HE'D PUT NEW BRAKES ON THAT WEREN'T FACTORY INSTALLED FOR $400 WHEN I GET TIRED OF THE SHIMMERING.....AND GUARANTEE THEM FOR THE LIFE OF MY VEHICLE.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.