214 consumer complaints have been filed with NHTSA for the 1996 Volvo 850. Click any complaint to view the full owner description.
FUEL/PROPULSION SYSTEMMarch 6, 2019
TL* THE CONTACT OWNS A 1996 VOLVO 854. WHEN THE CONTACT FILLED UP THE TANK WITH FUEL, HE SMELLED FUEL FUMES WITHOUT GETTING CLOSE TO THE VEHICLE. THE CONTACT CALLED DYER & DYER VOLVO CARS (5260 PEACHTREE BLVD, CHAMBLEE, GA 30341, (800) 552-7023) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 225,000.
FUEL/PROPULSION SYSTEMJuly 30, 2018
MY FUEL TANK STARTED LEAKING EXACTLY AS THE RECALL # 04V368000 DESCRIBES, WHERE THE HEAT SHIELD CONNECTS TO THE FUEL TANK. I FILLED UP, DROVE 3 MILES HOME, PARKED IN MY DRIVEWAY, AND SMELLED GAS, BUT DID NOT *SEE* ANYTHING AT THAT TIME. IT LOST 6 GALLONS OF FUEN IN ABOUT 3 HOURS HOURS. VOLVO SAYS THIS RECALL DOES NOT PERTAIN TO MY VEHICLE, BECAUSE THEY DO IT BY SPECIFIC VIN NUMBERS, BUT WOULD NOT SAY ANYTHING FURTHER. IT IS IN MY LOCAL SHOP PARKING LOT, I WAS UNABLE TO PHOTOGRAPH THE LEAK AS I AM DISABLED AND COULD NOT CLIMB UNDER THE CAR.
FUEL/PROPULSION SYSTEMMay 4, 2018
TL* THE CONTACT OWNS A 1996 VOLVO 854. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL PROGRESSING FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
EQUIPMENT ADAPTIVE/MOBILITY,FUEL/PROPULSION SYSTEMMay 1, 2015
THIS VEHICLE HAS A LEAK AT A SEAM OF THE GAS TANK. CHEN ENGINE LIGHT IS ON WITH OBO 11 CODE P0455 EVAPORATIVE EMISSION SYSTEM LEAK DETECTED LARGE LEAK NO FLOW. A CERTIFIED VOLVO REPAIR FACILITY HAS VERIFIED CRACK AT SEAM FROM GAS TANK. *TR
TIRESOctober 17, 2013
TL* THE CONTACT OWNS FOUR COOPER ZEON SPT TIRES, SIZE 205 55 R16. THE CONTACT WAS ROTATING THE TIRES, WHEN HE NOTICED THE FRONT DRIVERS SIDE TIRE WAS BALD. THE TIRES WERE INSPECTED AND THE CONTACT WAS ADVISED THAT THE TIRES WERE DOWN TO THE WEAR BAR. THE TIRES WERE NOT REPLACED. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CURRENT VEHICLE MILEAGE WAS 100,00 AND THE APPROXIMATE TIRE MILEAGE WAS 8,000.
VEHICLE SPEED CONTROLMay 22, 2012
RUNAWAY ACCELERATOR ? ON ENTERING INTERSTATE, I QUICKLY REALIZED THAT THE ACCELERATOR WAS LOCKED INTO THE FLOORED POSITION. I HAD A RUNAWAY SITUATION WITH TRAFFIC. I WAS UNABLE TO SLOW THE CAR OR RELEASE THE ACCELERATOR. FORTUNATELY, I HAD THE KNOWLEDGE AND SENSE TO SLOW THE CAR. PUMPING THE BRAKES DID NOT HELP. I MANAGED TO HOLD THE BRAKES WHILE DOWNSHIFTING INTO THE LOW AND THEN LOWEST GEAR IN AUTOMATIC TRANSMISSION. I MANAGED TO NEGOTIATE THE CAR TOWARD THE SHOULDER AND EVENTUALLY THREW THE TRANSMISSION INTO THE PARK GEAR. THE CAR JOLTED, THEN STOPPED. THIS WAS A LIFE THREATENING SITUATION FOR ME AND OTHERS ON THE ROAD. *TT
FUEL SYSTEM, GASOLINEAugust 19, 2011
I OWN A 1996 VOLVO 850 TURBO. RECENTLY THE GAS TANK BEGAN TO LEAK AT THE SEAM ON THE DRIVER SIDE NEXT TO EXHAUST HEAT SHIELD I CALLED VOLVO AND THEY TOLD ME THAT MY FOR MY VIN # THERE IS NO RECALL; ON THE INTERNET THERE IS A RECALL FOR THE SAME VEHICLE GAS STORAGE ISSUES. EXACTLY ON THE SAME SIDE SAME PROBLEM, BUT SINCE MY VIN # DOES NOT COINCIDE WITH THEIR RECALL, I HAVE TO PAY FOR IT. I DON'T THINK THAT IT IS FAIR, THAT JUST BECAUSE MY VIN # IS DIFFERENT FROM THE RECALL, NUMBERS, IT STILL HAS THE SAME PROBLEM AS THE MODELS THEY ARE RECALLING. IF THEY ARE RECALLING A CERTAIN MODEL IN THIS CASE THE 850 MODEL FOR SPECIFIC DEFECTS, WHAT DIFFERENCE DOES IT MAKE WHAT VIN # IT IS, IF IT HAS THE SAME PROBLEM ON THE RECALL. AND A SAFETY ISSUE. IF YOU CAN HELP WITH THIS, PLEASE LET ME KNOW WHAT I CAN DO. BECAUSE THE VOLVO AGENT WAS NOT VERY HELPFUL AND RUDE. BOTTOM LINE WAS TO BAD FOR YOU. *TR
TIRESApril 6, 2011
ON FEBRUARY 9, 2008 I PURCHASED AT MAVIS TIRE FOUR (4) NEW COOPER ZEON TIRES WITH A RATING OF 400 AAA. IN APPROXIMATELY SIX THOUSAND (6,000) I FIND ONE PAIR COMPLETELY WORN WHILE THE OTHER SET FULL THREAD. I CALLED MAVIS TIRE AND SPOKE WITH STU WHO SAID HE IS THE MANAGER. HE SUGGESTED I COME INTO THE TIRE SHOP SO HE MAY INSPECT THE TIRES. ON MARCH 2011, I DROVE TO LONG BEACH, LONG ISLAND WHERE THE SHOP IS LOCATED. STU INSPECTED THE TIRES AND AGREED WITH ME THAT SOMETHING WAS DEFECTIVE WITH THE TWO TIRES IN QUESTION. STU THEN TOLD ME HE WOULD CHECK WITH HIS SUPERVISOR AND GET BACK TO ME. STU THEN CALLED ME AND TOLD ME TO PLACE A CLAIM WITH COOPER TIRES. I WAS ALSO TOLD THEIR PHONE NUMBER WAS AT THEIR WEB SITE. I COULD NOT FIND A NUMBER TO CALL BUT DID FIND AN PLACE TO SUBMIT AN EMAIL. I EXPLAINED THE SITUATION AND THIS WAS THE RESPONSE: ?COOPER PRODUCTS ARE BACKED BY A WORKMANSHIP AND MATERIALS WARRANTY THAT OUR INDEPENDENT TIRE DEALERS ADMINISTER ON A REGULAR BASIS. ANY TIRE THAT IS DEEMED TO HAVE AN ELIGIBLE ADJUSTABLE CONDITION AS DETERMINED BY ONE OF OUR INDEPENDENT TIRE DEALERS SHALL BE PROCESSED ACCORDING TO THE TERMS OF THE COOPER WARRANTY PROGRAM. OUR INDEPENDENT TIRE DEALERS MAKE THE DETERMINATION ON WHAT QUALIFIES AS AN ELIGIBLE ADJUSTABLE CONDITION, AND HANDLE ALL WARRANTY RETURNS. WE OFFER MILEAGE WARRANTIES ON SEVERAL TIRE MODELS. WE DO NOT OFFER MILEAGE ON PERFORMANCE TIRES, WHICH INCLUDES ALL ZEON MODELS. [XXX] CONSUMER QUALITY SYSTEMS COOPER TIRE & RUBBER CO. 800-854-6288 M-F 8-5 EST.? I THEN PLACE A CALL TO STU AND ADVISED HIM OF THE SITUATION. I NEVER MADE A CLAIM ABOUT MILEAGE WEAR. THERE IS APPROXIMATELY 6,000 MILES ON THE TIRES IN QUESTION. THE MUST BE A DEFECT IN THESE TIRES. A REPRESENTATIVE FROM MAVIS TIRE [XXX] HAS BEEN IN CONTACT WITH ME. THERE HAS NOT BEEN ANY CONTACT IN OVER A WEEK SO IT IS TIME OR ME TO ADDRESS THE SITUATION. IF I WAS NOT SO FASTEDIOUS IN CHECKING MY VEHICLE I NEVER WOULD HAVE KNOWN (OR EXPECTED) THESE TIRES TO FAIL. *TR
SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGESJanuary 14, 2011
TL* THE CONTACT OWNS A 1996 VOLVO 850. THE CONTACT STATED THAT WHEN TRAVELING OVER DIFFERENT DEVIATIONS ON THE ROAD, THE REAR END OF THE VEHICLE WOULD FISH TAIL. IN ADDITION, THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. THE CONTACT WOULD HAVE TO RECEIVE A JUMP START IN ORDER TO RESTART THE VEHICLE EACH TIME THE VEHICLE STALLED. THE DEALER WAS NOTIFIED WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT TRIED CONTACTING THE MANUFACTURER VIA WEB MAIL BUT TO NO AVAIL. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE CURRENT MILEAGE WAS 151,805 AND THE FAILURE MILEAGE WAS APPROXIMATELY 150,805. UPDATED 03/02/11 *BF THE CONSUMER STATED THE TRUNK LID LATCH WAS FAULTY. THE WINDSHIELD WIPER ARM FLEW OFF WHILE DRIVING IN THE RAIN. UPDATED 04/29/11
SERVICE BRAKES, ELECTRICMay 18, 2009
I HAVE A 1996 VOLVO 850 TURBO STATION WAGON. IT HAS ONLY 41,000 MILES BUT THE ABS LIGHT WOULD COME ON AND OFF. I AM TOLD THIS IS A COMMON PROBLEM FOR THE CAR. VOLVO CLAIMS IT IS ONE OF THE SAFEST CAR ON THE ROAD AND QUITE RELIABLE. I DISAGREE. PLS. ASK VOLVO TO ISSUE A RECALL AS THIS IS ANNOYING AND COULD PROVE TO BE DANGEROUS. *TR
ENGINE AND ENGINE COOLINGApril 6, 2009
TL*THE CONTACT OWNS A 1996 VOLVO 850 GLT. WHILE PARKED IN THE CONTACT'S DRIVEWAY, THE VEHICLE BURST INTO FLAMES UNEXPECTEDLY. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A REPORT WAS FILED. THE REPORT INDICATED THAT THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS COMPLETELY DESTROYED. THE GARAGE DOOR, HOUSE SIDING, AND DRIVEWAY SURFACE WERE DAMAGED. IN ADDITION, A SMALL AREA OF THE LAWN WAS DAMAGED BY THE FIRE. THERE WERE NO PERSONAL INJURIES. THE INSURANCE COMPANY AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE IS CURRENTLY BEING INVESTIGATED AND HAS NOT BEEN TOWED FROM THE SCENE. THE FAILURE AND CURRENT MILEAGES WERE 155,000.
ENGINE AND ENGINE COOLINGDecember 3, 2008
CONSUMER HAS ISSUES ABOUT 1996 VOLVO 850 ENGINE. *NJ THE CONSUMER STATED THAT CARBON MONOXIDE SEEPED INTO THE VEHICLE AND WHITE SMOKE EMITTED FROM THE TAILPIPE. THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL. A MECHANIC INFORMED THE CONSUMER THE VEHICLE NEEDED SERIOUS ENGINE WORK. THE CONSUMER WAS INFORMED A ONE-TIME RECALL HAD BEEN PERFORMED ONE YEAR BEFORE SHE PURCHASED THE VEHICLE. *JB
SERVICE BRAKES, HYDRAULICOctober 14, 2008
1996 VOLVO 850 - ABS LIGHT INTERMITTENT - NOT SURE IF ABS IS WORKING OR NOT - TOLD BY VOLVO REPAIR SPECIALISTS THAT THIS IS A COMMON OCCURRENCE ON THE 96 & 97 MODELS - ALSO TOLD THAT ABS COMPUTER HAS TENDENCY TO BURN OUT RELATIVELY QUICKLY ON THIS MODEL & YEAR - TOLD TO GO AHEAD AND REPLACE IT - AGAIN - HAD IT REPLACED LESS THAN 4 YEARS AGO - *TR
SERVICE BRAKES, HYDRAULICSeptember 16, 2008
1996 VOLVO 850 ABS LIGHT INTERMITTENT NOT SURE IF ABS IS WORKING OR NOT COMES AND GOES. *TR
SERVICE BRAKES, ELECTRICAugust 12, 2008
THE ABS SENSOR HAS COME ON AND IT IS DUE TO THE FAILURE OF THE ABS CONTROL UNIT. THIS IS A VARY COMMON AND SERIOUS FAILURE FOR THE VOLVO 850 AND IS A WELL KNOW TO VOLVO. THEY OFFER REPAIR BUT IT IS AROUND $900. *TR
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLINGAugust 1, 2007
HEAT GENERATED IN THE ENGINE COMPARTMENT CAUSES ABS CONTROL MODULE AND TRACTION CONTROL MODULE TO FAIL IN MY '96 VOLVO 850R. AS OF TODAY, THERE'S 3 MODULES ALREADY REPLACED (EACH COSTING $800). THE DEALER SAID THAT THE CONTROL MODULE FAILS BECAUSE IT'S NOT DESIGNED BY THE MANUFACTURER TO WITHSTAND TYPICAL ENGINE HEAT. THE CHATROOM OF VOLVO OWNERS (WWW.BRICKBOARD.COM) IS FILLED WITH THE SAME COMPLAINT FROM VARIOUS MODEL YEARS. THE FAILURE OF THE BRAKING SYSTEM IS ESPECIALLY DANGEROUS SINCE THE FAILURE CAUSES INTERMITTENT BRAKING CAPABILITY AND HAZARDOUS DURING WINTER/SNOWY ROAD CONDITIONS. THE FAILURE IS SUDDEN AND WITHOUT WARNING.
STRUCTUREMay 3, 2007
CUSTOMER STATES THAT SHE BEGAN TO DETECT CREAKING SOUNDS EVERY TIME SHE OPENED AND CLOSED THE FRONT DOOR ON THE DRIVER' SIDE**CC THE CONSUMER WAS INFORMED THERE WAS A CRACK IN THE FRAME OF THE DOOR. *JB
FUEL SYSTEM, OTHERAugust 15, 2006
DT*: THE CONTACT STATED WITHOUT WARNING, THE SPEEDOMETER BECAME INOPERABLE. THE DEALERSHIP DETERMINED THE SPEEDOMETER NEEDED TO BE REPLACED. *AK
SEAT BELTSJune 6, 2006
DT*: THE CONTACT STATED THE DRIVER SIDE SEAT BELT WILL NOT COME OUT OF THE RETRACTOR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE SEAT BELT ASSEMBLY NEEDS TO BE REPLACED.
SEAT BELTSJune 6, 2006
DT*: THE CONTACT STATED THE DRIVER SIDE SEAT BELT WILL NOT COME OUT OF THE RETRACTOR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE SEAT BELT ASSEMBLY NEEDS TO BE REPLACED.
FUEL SYSTEM, GASOLINEAugust 31, 2005
> MY FAMILY RECEIVED A NOTICE FROM VOLVO CARS OF NORTH AMERICA, VIA US MAIL, DATED FEBRUARY 2005 > NOTICE EXPLAINS THAT: "IN CERTAIN CASES, AFTER PROLONGED EXPOSURE TO EXTREME HEAT, THE FUEL TANK IN MODEL YEAR 1994-1997 VOLVO 850 VEHICLES MAY DEVELOP SEEPAGE AT THE HEAT SHIELD ATTACHMENT. WHEN THIS OCCURS, A FUEL ODOR MAY BE PRESENT." >THIS IS A SERIOUS UNDERSTATEMENT AND, IN MY OPINION BASED ON MY FAMILY'S RECENT EXPERIENCE ON OUR VOLVO 850 LISTED ED IN THE RECALL, BORDERS ON CRIMINAL NEGLECT. > WE EXPERIENCED THIS PROBLEM WITH OUR OWN VOLVO 850 WITHIN THE LAST TWO WEEKS, AND IT WAS MUCH MORE THAN FUEL VAPOR. I WILL EXPLAIN: - A VERY STRONG INTERMITTENT FUEL ODOR BECAME NOTICEABLE, FOLLOWED SEVERAL DAYS LATER BY SEVER LEAKING FROM NEAR THE TOP OF THE GAS TANK DOWN ONTO THE CARS EXHAUST PIPE. I AM REALLY SURPRISED IT HAD NOT CAUGHT FIRE WHILE WE WERE DRIVING THE VEHICLE. - GAS WAS DRIPPING FROM THE TANK AT A RATE OF ONE DROP EVERY TWO TO THREE SECONDS. MY WIFE AND I NOTICED THIS AFTER A QUICK TRIP TO THE GROCERY STORE WHERE WE HAD PARKED ON LEVEL GROUND, ALLOWING THE GAS TO POOL UNDER THE CAR. - WE HAD TO CALL THE FIRE DEPARTMENT TO SECURE THE VEHICLE; THEY HAD EM MOVE THE CAR TO A SLOPED GRAVEL AREA TO KEEP THE GAS TO ONE SIDE OF THE TANK AND TO ABSORB THE DRIPPING GAS. > THE DEALER TOOK CARE OF THE PROBLEM IMMEDIATELY. THE POINT THAT I AM TRYING TO MAKE WITH ALL THIS IS THAT IF THE NOTICE HAD BEEN WORDED MORE STRONGLY AND INDICATING THE POTENTIAL SEVERITY OF THIS PROBLEM, WE WOULD HAVE HAD THE CAR IN A LOT SOONER. I'M JUST GLAD WE DIDN'T HAVE THE CAR PARKED IN A GARAGE ATTACHED TO OUR RESIDENCE. FEEL FREE TO GIVE ME A CALL OR E-MAIL AND I WILL BE GLAD TO FORWARD A COPY OF THIS NOTICE TO YOUR OFFICE FOR REVIEW. JOHN DOMINSKI FAIRFAX, VA. *JB
EQUIPMENTAugust 2, 2005
1996 VOLVO 850 MANUFACTURER'S SUPPLIED TIRE JACK IS INSUFFICIENT TO LIFT CAR, EXTREMELY DIFFICULT TO TURN CRANK AND IS DANGEROUS. JACK KEPT ON SLIPPING AND FINALLY COLLAPSED. MY KNUCKLES WERE SCRAPING CONCRETE AS I TRIED TO TURN THE SMALL CRANK. *NM
ELECTRICAL SYSTEMAugust 1, 2005
VEHICLE WAS PARKED IN THE GARAGE, ONCE THE CONSUMER TRIED TO START IT, IT WOULD NOT START. THE AUTOMOBILE CLUB CAME AND JUMPED THE VEHICLE. CONSUMER PROCEEDED TO THE DEALER, AND WAS TOLD THE BATTERY NEEDED TO BE REPLACED, AND IT WAS REPLACED. CONSUMER RETRIEVED THE VEHICLE, AND THE PROBLEM OF STARTING THE VEHICLE RECURRED. AUTOMOBLE CLUB CAME AGAIN, AND THE CONSUMER WAS TOLD THE ALTERNATOR WAS DEFECTIVE.*AK *JB
EQUIPMENTJuly 21, 2005
AT 49,706 MILES THE DEALER REPLACED THE AIR CONDITIONER EVAPORATOR UNDER WARRENTY. APPROXIMATELY 32,000 MILES LATER IT HAD TO BE REPLACED AGAIN AT A COST OF APPROXIMATELY $800. APPROXIMATELY 36,000 MILES LATER IT NOW NEEDS TO BE REPLACED AGAIN. THE DEALER ESTIMATED THE WORK WOULD COST $800. WE LIVE IN A CLIMATE WHERE THE A.C. IS USED ONLY IN SUMMERS. THE CAR IS SERVICED REGULARLY AT A VOLVO DEALERSHIP AND THE CAR IS GARAGED. BOTH THE DEALER AND THE MANUFACTURER REFUSED TO MAKE ANY CONCESSIONS SITING THE CURRENT MILEAGE AND THE FACT THAT THE PARTS ARE NO LONGER UNDER WARRENTY. I FEEL THE SYSTEM CONTINUES TO BE DEFECTIVE, WAS NEVER FIXED PROPERLY AND VOLVO SHOULD ACCEPT SOME MONETARY RESPONSIBILITY TO MAKE IT RIGHT. AIR CONDITIONING SYSTEMS SHOULD NOT HAVE TO BE REPLACED THREE TIMES IN 125,000 MILES.
FUEL SYSTEM, GASOLINEJuly 12, 2005
DT: CALLER RECEIVED A RECALL LETTER BUT THE CONSUMER FEELS THE DEALER DID NOT REPAIR THE PROBLEM. THE MANUFACTURERS RECALL #140 AND THE NHTSA RECALL #04V368000 WERE TO REPLACE A HEAT SHIELD. THE CALLER SAID SHE FEELS THE DEALER DID NOT DO THE RECALL BECAUSE AFTER THE REPAIR FUEL LEAKED WHEN SHE FILLED THE TANK. NEITHER THE DEALER NOR THE MANUFACTURER HAVE BEEN CONTACTED ABOUT THE PROBLEM. *NM
EXTERIOR LIGHTINGJuly 4, 2005
SUDDENLY, HEADLIGHTS AND DASH LIGHTS FAIL TO OPERATE WHEN SWITCH IS IN EITHER HEADLIGHT "ON" POSITION. WHEN SET IN PARKING LIGHT POSITION, DASH AND PARKING LIGHTS (ONLY) WORK. IF HIGH BEAM SWITCH IS MANUALLY HELD, THEN HIGH BEAMS (ONLY) WORK.
VEHICLE SPEED CONTROLJune 24, 2005
DT: ODOMETER/SPEEDOMETER DOES NOT WORK, V THIS PROBLEM APPEARS TO BE A FLAW IN VOLVO'S MANUFACTURING. *AK CONSUMER WANTS NAME AND CONCERN SHARED WITH VOLVO. CONSUMER STATES VOLVO KNOWS OF THIS WIDESPREAD ERA IN THEIR CARS. ON MAY 18TH 2005 CONSUMER SENT A LETTER TO VOLVO ABOUT THE ODOMETER PROBLEM, ALONG WITH A FOLLOW UP LETTER ON JUNE 9TH 2005. CONSUMER STATES THAT FAILURE IS DUE TO A SMALL PLASTIC GEAR IN THE SPEEDOMETER.*SB *NM
SERVICE BRAKES, AIRJune 22, 2005
ABS CONTROL UNIT FAILURE ON 96 VOLVO 850 WITH JUST OVER 60,000 MILES ON IT. ABS LIGHT COMES ON DUE TO FAILURE IN UNIT. FAILURE IS A RESULT OF CRACKS THAT DEVELOP IN CIRCUIT BOARD. ABS FAILS & IS NO LONGER OPERABLE LEADING TO HAZARDOUS BRAKING CONDITION. THIS IS A COMMON & WELL KNOWN ISSUE ON 850 VOLVO'S. INTERNET MESSAGE BOARDS AND VOLVO REPAIR SPECIALISTS AND MEMBERS OF VOLVO COMMUNITY ALL KNOW THAT ABS LIGHT COMING ON MEANS 90% CHANCE TOTAL FAILURE OF UNIT IS INVOLVED. REPAIR COST IS PROHIBITIVE. REPLACEMENT OF DEFECTIVE UNIT IS $650 TO $900.00.
SERVICE BRAKES, HYDRAULICMarch 28, 2005
AFTER STARTING THE VEHICLE THE ABS WARNING LIGHT ILLUMINATED AND STAYED ON UNTIL THE VEHICLE WAS SHUT OFF. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
VISIBILITYMarch 8, 2005
I OWN TWO VOVO 850S. ONE IS A 1993 VOLVO 850 GLT AND THE OTHER IS A 1996 VOLVO 850 TURBO WAGON. THE AIR CONDITIONER IN BOTH CARS DEVELOPED LEAKS IN THE EVAPORATORS. THE 1996 CAR DEVELOPED THE LEAK IN 2003. I HAD IT REPLACED IN 2004 FOR $1400. THE 1993 VOLVO A/C EVAPORATOR ALSO DEVELOPED A LEAK. TO REPLACE IT WILL COST ANOTHER $1400 PLUS. VOLVO DENIES THAT THERE IS ANY PROBLEM WITH THE DESIGN OF THE A/C EVAPORATORS. I SUGGEST THAT THE FACT THAT IN MY TWO CARS BOTH EVAPORATORS HAVE DEVELOPED LEAKS INDICATES THAT THERE IS A DEFECT. NOTE THAT LIVING IN VIRGINIA THE A/C IS USED SEASONALLY. I WOULD BE CURIOUS TO KNOW HOW MANY EVAPORATORS VOLVO REPLACES PER YEAR IN WHAT MODELS AND WHAT YEAR MADE. MY GUESS IS THAT THERE IS A PATTERN HERE THAT VOLVO IS AWARE OF (MUST BE) AND REFUSES TO ACKNOWLEDGE DUE TO POTENTIAL COST TO THE COMPANY. *AK
SERVICE BRAKES, HYDRAULICSeptember 13, 2004
WHILE DRIVING ABS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT ABS PUMP MOTOR NEEDED TO BE REPLACED. *AK
SEAT BELTSJuly 30, 2004
REAR MIDDLE SEAT BELT WILL NOT EXTEND, RESULT IN INOPERABLE SEAT BELTS. *AK THE SEAT BELT FOR THE INTEGRATED CHILD SEAT WOULD NOT EXTEND TO ALLOW THE CONSUMER TO FASTEN THE CHILD IN THE SEAT. *NM
SERVICE BRAKES, HYDRAULICJuly 7, 2004
WHILE APPLYING THE BRAKES THE ABS BRAKE LIGHT APPEARED ON THE DASHBOARD, AND REMAINED ON. FOLLOWING THAT THE BRAKE PEDAL WENT TO THE FLOOR. THIS CAUSED A LOSS OF BRAKING POWER. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT HOME. CONSUMER CONTACTED THE DEALER, AND THE MECHANIC DETERMINED THAT THE ABS MODULAR UNIT NEEDED REPLACEMENT. *AK
FUEL SYSTEM, GASOLINEJune 24, 2004
I OWN A 1996 VOLVO 850 GLT STATION WAGON WITH 72,500 MILES. THE FUEL TANK CRACKED AND DEVELOPED A LEAK FROM THE FOWARD HEAT SHIELD MOUNT ON THE GAS TANK. THERE WAS RAW GAS LEAKING 3 TO 4 INCHES FROM THE EXHAUST PIPE. THE CAR HAS NEVER BEEN IN A CRASH NOR HAVE WE HIT OR RUN OVER ANYTHING THAT DAMAGED THE GAS TANK OR HEAT SHIELD. I REPLACED THE GAS TANK AND SEALS AND HAVE THE OLD GAS TANK.*AK
EQUIPMENTMay 26, 2004
1996 VOLVO 850 TURBO EVAPORATOR ON AIR CONDITIONER UNIT FAILED AT ABOUT 60,000 MILES. CAR WAS PURCHASED USED IN 2000 WITH ONLY 34,000 MILES ON IT. PART SHOULD LAST LONGER THAN 60,000 MILES. *NM
ELECTRICAL SYSTEMMay 20, 2004
A FIRE STARTED UNDER THE HOOD WHILE DRIVING AT 25 MPH. *AK
FUEL SYSTEM, GASOLINEApril 10, 2004
I'M REPORTING THE FUEL TANK ON OUR 1996 VOLVO 850, VIN NO. [XXX], CALIF. LIC. [XXX], MILEAGE 93238. THE FUEL TANK STARTED LEAKING AROUND MARCH 27, 2004, UPON MY INVESTIGATION I OBSERVED FUEL LEAKING FROM THE LEFT SIDE OF THE FUEL TANK AT THE SEAM BEHIND THE EXHAUST HEATSHIELD. ON THE LEFT SIDE OF THE FUEL TANK THERE ARE THREE (3) SCREWS THAT FASTEN THE HEATSHIELD TO FUEL TANK. REMOVING THE TWO (2) OF THE SCREWS ALLOWED ME TO FURTHER OBSERVE FUEL LEAKING FROM MOLDED SCREW RETAINER. THE CAR HAS NOT BEEN DRIVEN DUE TO THE DANGERS ASSOCIATED WITH THIS LEAKING FUEL TANK. I FOUND ON THE NHTSA WEBSITE A PRELIMINARY EVALUATION (PE03-003) WAS OPENED IN JANUARY OF 2003 BUT CLOSED IN JUNE 2003. I ALSO FOUND AN ENGINEERING ANALYSIS (EA03-008) HAS BEEN OPENED AND THAT NHTSA HAS BEEN INVESTIGATING THIS MATTER AND HAS CORRESPONDENCE WITH VOLVO CONCERNING THE OTHER FIFTY FOUR (54) INCIDENCES. WE PURCHASED THIS VEHICLE NEW IN JUNE 1996, AND HAVE PROPERLY MAINTAINED THE VEHICLE AS SPECIFIED BY VOLVO. THIS CAR IS IN EXCELLENT CONDITION AND HAS NEVER BEEN IN AN ACCIDENT OR DAMAGED. PLEASE ADVISE WHAT SOLUTIONS OR REMEDIES THIS AGENCY OR VOLVO IS PLANNING OR DOING REGARDING THIS SERIOUS MATTER. UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
FUEL SYSTEM, GASOLINEApril 2, 2004
STEADY GAS LEAK FROM GASOLINE FUEL STORAGE TANK ON 1996 VOLVO 850 SEDAN. LEAK FROM TANK ITSELF CONFIRMED BY INDEPENDENT GARAGE WHO REGULARLY SERVICED THE CAR. AFTER I CONTACTED VOLVO U.S. (CUSTOMER CARE OFFICE), I CANCELLED A REPLACEMENT TANK THROUGH THE INDEPENDENT GARAGE AND TOOK THE CAR TO THE LOCAL VOLVO DEALERSHIP (ROYAL AUTOMOTIVE IN BIRMINGHAM, AL) FOR THE REPAIR. VOLVO HAS NOTIFIED ME THAT THEY WILL REPAIR/REPLACE THE TANK WITHOUT CHARGE TO ME BUT ONLY IF THE WORK IS DONE THROUGH THEIR DEALER. THE CAR IS CURRENTLY AT THE DEALER AWAITING INSPECTION BY THE VOLVO U.S. TECH FIELD REP. *JB
FUEL SYSTEM, GASOLINEApril 1, 2004
CONSUMER OWN A 1996 VOLVO 850 AND IT EXPERIENCED A SUBSTANTIAL GAS LEAK FROM HE GAS STORAGE TANK ITSELF. MR. JOHN ABBOTT ANSWERED BY PHONE. *PH *MR
SERVICE BRAKES, HYDRAULICMarch 17, 2004
CAR VIBRATES AND A LOUD RESONANCE IS HEARD WHEN THE BRAKES ARE APPLIED AT 30 MPH OR BELOW. *NM
FUEL SYSTEM, GASOLINEMarch 12, 2004
GAS TANK LEAKS. *AK
ENGINE AND ENGINE COOLINGJanuary 31, 2004
REAR MAIN SEAL FAILURE, WHICH APPEARS TO BE A COMMON OCCURRENCE WITH THIS PARTICULAR VEHICLE, PRESENTS FIRE HAZARD AND CALLS DURABILITY REPUTATION OF MANUFACTURER INTO SERIOUS QUESTION. *JB
ENGINE AND ENGINE COOLING,POWER TRAINJanuary 15, 2004
EXHAUST: CATALYTIC CONVERTEWR FAILED/PLUGGED UP. TRANSMISSION: SHIFT LOCK RELEASE BUTTON ON SHIFTER LOCKED UP.
SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHERJanuary 15, 2004
1996 VOLVO 850'S ARE PLAGUED WITH REAR MAIN SEAL FAILURES WHICH CAUSE OIL TO LEAK ONTO CLUTCHES AS WELL AS ON TO THE EXHAUST SYSTEMS, CREATING THE POTENTIAL FOR FIRES. 1996 VOLVO 850'S ARE ALSO PLAGUED WITH ABS CONTROL MODULE FAILURES IN THAT THE ABS AND TRACTION CONTROL SYSTEMS FAIL TO OPERATE AT TIMES. THIS IS DUE TO A DEFECTIVE COMPUTER MODULE. VOLVO 850'S ARE ALSO PLAGUED WITH POOR DRIVERS SIDE WIPER DESIGNS THAT RESULT IN A LARGE PORTION OF THE WINDSHIELD NOT BEING SWEPT BY THE WIPER, WASHER NOZZLES RETURN VALVES ALSO FAIL FREQUENTLY, PREVENTING WASHER FLUID FROM RECAHING THE WINDSHIELD.
STRUCTUREDecember 31, 2003
1996 VOLVO 850 WAGON TAILGATE HYDRAULIC HINGE JACK. JACK REPEATEDLY FAILED TO HOLD UP THE TAILGATE WHEN TEMPERSTURE DROPS BELOW 52 DEGREE, OR WHILE PARKED IN UPHILL POSITION. ON DECEMBER 18, 2003, IT ALMOST FELL ON MY 5 AND 3 YEARS OLD; I AM THANKFUL THAT I STILL HAD A TALL LARGE BOX IN THE WAY WHEN THAT HAPPENED. I COULD SEEN SERVE INJURIES OR FATALITIES MAY OCCUR TO THE LITTLE ONES JUST HAPPEN TO STAND IN THE WAY. IT LANDED ON ME SEVERAL TIMES AFTERWARD, THUS MY TRACKING OF THE TAILGATE OPERATION. NOTICE SHOULD BE SEND TO PARENTS TO NOT ALLOW THEIR LITTLE ONES STANDING BEHIND THE CAR WHILE THE GATE IS UP.
SERVICE BRAKES, HYDRAULICDecember 19, 2003
HAIRLINE CRACK IN CIRCUIT BOARD ON VEHICLE COMPUTER MAKES ABS AND TRACS BRAKING SYSTEM INOPERATIVE. THIS IS AN INTERMITTENT PROBLEM AND GOES OFF IF THE VEHICLE IS STOPPED AND RE-STARTED. I TALKED TO AN INDEPENDENT VOLVO REPAIR SHOP AND HE INDICATED THAT HE HAS REPLACED TEN COMPUTER THIS YEAR IN BOISE, IDAHO THIS YEAR ON VARIOUS VOLVO MODELS, YEARS 1993 TO 1998.*AK
SEATSDecember 12, 2003
SEAT HEATERS WERE REPLACED DUE TO RECALL, BUT HEATERS MALFUNCTIONED AFTER REPLACEMENT. DEALER WON'T TAKE RESPONSIBILITY. *LA THE CONSUMER RECEIVED RECALL 02V314000. THE DRIVER AND PASSENGER SEAT HEATERS WERE FULLY FUNCTIONAL AND THE CONSUMER HAD NO PROBLEMS. ONCE THE DEALER DID THE RECALL REPAIRS THE SEAT HEATERS NO LONGER FUNCTIONED. THE CONSUMER INFORMED THE DEALER OF THE PROBLEM. THE DEALER INDICATED THAT ONLY THE WIRING WAS RE-ROUTED, THEREFORE THEY WERE NOT RESPONSIBLE. *NM
SERVICE BRAKES, HYDRAULICNovember 19, 2003
BAD ABS MODULE. *LA
STRUCTURENovember 18, 2003
THE DASHBOARD IS SEPARATING FROM THE FRAME. CONSUMER IS CONCERNED THAT THE AIR BAG WILL DEPLOY INADVERTENTLY.*AK
STRUCTUREOctober 26, 2003
DRIVER'S SIDE DOOR HINGE MADE NOISES. TOOK VEHICLE TO SHOP & WAS INFORMED THAT HINGES WOULD NEED TO BE WELDED BACK ON. *LA
SERVICE BRAKES, HYDRAULICOctober 11, 2003
MY '96 VOLVO 855 HAS INTERMITTENT ABS FAILURE. THE ABS LIGHT GOES OFF INTERMITTENTLY. THE CAR HAS 123,000 MILES. AFTER A BRIEF SEARCH ON THE INTERNET I FOUND THAT THIS WAS TOO COMMON PROBLEM WITH ABS CONTROL MODULE. IT SEEMS THAT VOLVO DOES NOT ADMIT IT AS A SYSTEMATIC PROBLEM AND THERE IS NO RECALL CAMPAIGN (THAT I KNOW OF). JUST VOLVO DEALERS MAKING A LOT OF MONEY TO DIAGNOSE THE PROBLEM AND INSTALLING THE NEW ABS CONTROL MODULES. IT IS IRRESPONSIBLE TO LET MANY VOLVO CARS WITH EITHER FAILING ABS SYSTEM OR CHARGE HUNDREDS FOR THE REPAIR OF A BADLY DESIGNED SYSTEM. *LA
FUEL SYSTEM, GASOLINEOctober 4, 2003
FUEL SYSTEM, GASOLINE STORAGE SMELL OF FUEL FUMES PRESENT AT ALL TIMES WHILE OPERATING VEHICLE WHEN FILLING TANK, FUEL LEAKS FROM TOP OF FUEL TANK ASSEMBLY JUST AS TANK BECOMES COMPLETELY FULL. *JB
ELECTRICAL SYSTEMSeptember 24, 2003
CONSUMER NOTICED AN ODD SMELL INSIDE OF VEHICLE WHILE TRAVELING. CONSUMER PULLED VEHICLE OVER AND NOTICED SMOKE COMING FROM UNDER HOOD AND A FIRE. FIRE DEPARTMENT WAS CALLED AND PUT FIRE OUT. *AK
FUEL SYSTEM, GASOLINESeptember 23, 2003
THE FUEL TANK SPLIT AT THE SEAM OVER THE EXHAUST PIPE. MANUFACTURER AND THE DEALER HAVE BEEN NOTIFIED OF THE PROBLEM. *AK
SERVICE BRAKES, HYDRAULICSeptember 20, 2003
THE ABS AND TRACS OFF IDIOT LAMPS TURN ON AND OFF INTERMITTENTLY IN MY 850. I CAN BE DRIVING AROUND ON DRY PAVEMENT WITH VERY LITTLE THROTTLE INPUT, AND THE TRACTION CONTROL WILL ENGAGE (AUDIBLE WHIRRING OF THE ABS MODULATOR PUMP AND STIFF PULSATING BRAKE PEDAL - QUICKLY APPLIED TO CONFIRM MY SUSPICION). THIS WILL LIGHT THE LAMPS. LIKEWISE, I CAN BE BRAKING ON A DRY SURFACE AT A LOW DECEL, AND THE ABS WILL ENGAGE. THIS WILL ALSO LIGHT THE LAMPS AND SHUT OFF ABS/TRACS. AFTER A WHILE, THE LIGHTS WILL TURN OFF, AND ABS AND TRACS FUNCTION NORMALLY. THIS HAPPENS ABOUT ONCE OR TWICE A DAY SINCE THE FIRST INCIDENT ON 7/11/03. I'VE GIVEN AN ESTIMATE NUMBER IN THE FIELD BELOW. FURTHERMORE, THE SPEEDOMETER FUNCTIONS INTERMITTENTLY. I'VE TRACED THIS ISSUE BACK TO A FAULTY CONNECTION BETWEEN THE VEHICLE WIRING HARNESS AND THE ABS CONTROLLER. THE TIMES THIS HAS HAPPENED, THE WIRING HARNESS HAS NOT BEEN FASTENED SECURELY IN THE PLUG ON THE ABS CONTROLLER. REMOVING AND REPLUGGING THE WIRING HARNESS INTO THE ABS CONTROLLER TEMPORARILY SOLVES THE PROBLEM. THE WIRING HARNESS IS COMING LOOSE IN NORMAL DRIVING CONDITIONS. THE CAR IS WELL MAINTAINED AND IS NOT ABUSED. THIS HAS HAPPENED TWO TIMES SINCE THE FIRST INCIDENT ON 7/11/03.*JB
SERVICE BRAKES, AIRAugust 5, 2003
1996 850 VOLVO WAGON ABS BRAKE FAILURE. THE ABS BRAKE COMPUTER PERIODICALLY TURNS ITSELF OFF (THE ABS DASH LIGHT COMES ON). THIS WOULDN'T BE TOO BAD BECAUSE THE BRAKES WILL WORK FINE EVEN IF THE ABS SYSTEM MALFUNCTIONS. EXCEPT WHEN THE SYSTEM FIRST MALFUNCTIONS. THERE IS A ONE TO TWO SECOND INTERVAL WHEN YOU TRY TO APPLY THE BRAKES AND THE PEDAL FIGHTS YOU, VIBRATES, THEN ALLOWS NORMAL BRAKING (NOT TO BE CONFUSED WITH THE ABS CHATTER THAT HAPPENS WHEN IT IS WORKING PROPERLY AND A WHEEL IS SLIPPING). MY ABS SYSTEM TURNS OFF EVERY TIME I DRIVE THE CAR, YOU'RE JUST NEVER SURE WHEN. IF IT DOES WHEN I'M BRAKING, MY BRAKING IS IMPAIRED FOR A COUPLE SECONDS - THAT COULD BE CATASTROPHIC! MY VOLVO DEALER SAYS THEY'VE HAD A LOT OF PROBLEMS WITH THESE "COMPUTERS", BUT IT DOESN'T AFFECT SAFETY. FURTHERMORE, IT COSTS $700 TO FIX! I BELIEVE THIS IS A SAFETY FACTOR AND I'M APPALLED THAT VOLVO (OF ALL COMPANIES) DOESN'T ISSUE A RECALL.*AK
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMAugust 3, 2003
THE ENTIRE ALTERNATOR WIRING HARNESS WAS MELTED AND DESTROYED BEFORE THE FUSEABLE LINK OPENED THE CIRCUIT. THIS CLEARLY IS NOT AN ACCEPTABLE ELECTRICAL DESIGN. IN FACT, IT IS MY CONTENTION THAT IF MY WIFE HAD NOT TURNED THE CAR OFF WHEN SHE DID, DUE TO THE WHITE SMOKE FROM THE FAN, THE WIRING HARNESS WOULD HAVE CAUGHT ON FIRE. MOST LIKELY THE RESULTING FIRE WOULD HAVE DESTROYED THE CAR AS THE MELTED WIRING HARNESS IS DIRECTLY UNDER AND AROUND THE ENGINES FUEL INJECTION SYSTEM. PERSONALLY INSPECTED THE ELECTRICAL DAMAGE, AND WAS APPALLED BY HOW MUCH OF THE WIRING WAS FUSED TOGETHER. IF THE SAFETY DESIGN (FUSEABLE LINK) OF THE FAN CIRCUIT HAD WORKED PROPERLY THE ALTERNATOR WIRING HARNESS WOULD NEVER HAVE BEEN DAMAGED TO THE EXTENT I SAW AND MORE IMPORTANTLY MY WIFE WOULD NEVER HAVE BEEN IN PERSONAL DANGER.I HAVE REPORTED THIS ISSUE TO VOLVO AMERICA AND THEY CONTEND THAT A LOOSE FAN MOUNT CAUSED THIS ISSUE. THE REPAIR SHOP WAS AT A LOSE TO EXPLAIN THIS POSITION TO ME AS THEY COULD NOT UNDERSTAND HOW THIS WAS RELEVENT TO THE EXTENSIVE DAMAGE CAUSED AS THE WIRING HARNESS MELTED DOWN.*AK
SERVICE BRAKES, AIRJuly 29, 2003
ABS COMPUTER FAILURE, ABS AND TRACTION CONTROL LIGHT ON, ABS FAILS TO FUNCTION AT ALL. TSB ON WIRE CRIMP DONE ALLREADY. PLEASE DO SOMETHING ABOUT THIS, THERE ARE HUNDREDS IF NOT THOUSANDS OF CASES OF FAILED ABS ECU MODULES, SOME ARE REPLACED UNDER WARRANTY AND DONT EVEN GET REPORTED.*AK
SERVICE BRAKES, HYDRAULICJuly 23, 2003
YET ANOTHER 1996 VOLVO 850 SUFFERING FROM ABS CONTROL UNIT FAILURE.*AK
SERVICE BRAKES, HYDRAULICJuly 21, 2003
CONSUMER STATES THAT WHEN TRYING TO APPLY THE ANTI LOCK BRAKES. BRAKES WILL LOCK UP, CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK
FUEL SYSTEM, GASOLINEJuly 3, 2003
THE FUEL TANK LEAKED FUEL WHERE IT WAS BOLTED TO THE TANK. *AK *CB *NLM
FUEL SYSTEM, GASOLINEJune 12, 2003
WHEN FILLING FUEL TANK AT GAS STATION, JUST AS TANK IS NEARLY FULL, SEVERAL OUNCES OF FUEL LEAK FROM TOP OF TANK, DRIPPING UNDERNEATH CAR. *JB
FUEL SYSTEM, GASOLINEJune 10, 2003
WHILE DRIVING AT ANY SPEED SMELLED STRONG CHEMICAL FUMES IN PASSENGER COMPARTMEN DUE TO A DEFECT IN THE FUEL TANK. DEALER NOTIFIED. *AK
SEATSJune 3, 2003
AFTER RECALL REPAIRS ON THE SEAT HEATER IT NO LONGER WORK SPROPERLY. DEALER WILL BE NOTIFIED. *AK
SERVICE BRAKES, HYDRAULICMay 30, 2003
INTERMITTENT AND ONGOING PROBLEM WHEN APPLYING BRAKES. THE PEDAL WOULD GO TO THE FLOOR, CAUSING PULSATION, AND EXTENDED STOPPING DISTANCE. VEHICLE BEEN TO THE DEALER ON SIX OCCASION. DEALER REPLACED ABS MODULE, BUT EXTENDED STOPPING DISTANCE WOULD REOCCUR. *AK
FUEL SYSTEM, GASOLINEMay 26, 2003
ON THE NIGHT OF MAY 13, 2003 A FEW HOURS AFTER PARKING THE CAR (1996 VOLVO 850) IN THE GARAGE THE SMELL OF GAS BECAME SO STRONG IT WAS OVERWHELMING. INSPECTION OF THE CAR AND FLOOR OF THE GARAGE REVEALED GAS LEAKING IN A FAST STEADY DRIP FROM THE FUEL TANK. THE LEAKED GAS HAD FORMED A SMALL PUDDLE ON THE FLOOR. ON THE MORNING OF MAY 14, I ARRANGED TO TAKE THE CAR IN FOR SERVICE WHERE IT WAS CONFIRMED THAT THE FUEL TANK WAS INDEED LEAKING FROM THE SEAM. THE CAR HAS NOT BEEN REPAIRED BECAUSE THE FUEL TANK WAS IS ON BACK ORDER AND IS NOT EXPECTED TO BE AVAILABLE UNTIL JUNE 1, 2001. THE CAR IS NOT DRIVABLE BECAUSE OF THE LEAKING FUEL. I BELIEVE THIS LEAK IS THE RESULT OF A DEFECT IN THE ORIGINAL FUEL TANK AS THERE IS NO APPARENT DAMAGE TO THE TANK. *NLM
SEATSMay 2, 2003
THE CONSUMER RECEIVED A RECALL NOTICE #02V314000 , ELECTRICAL SEAT HEATER, IN MARCH OF 2003. THE CONSUMER HAS MADE SEVERAL APPOINTMENTS TO HAVE TO RECALL REMEDIED. THE DEALER HAS CANCELLED ALL APPOINTMENTS MADE STATING THE PARTS WERE UNAVAILABLE. *NLM
SERVICE BRAKES, HYDRAULICApril 27, 2003
I OWN A 1996 VOLVO 850 TURBO. ABS MODULE FAILED TO WORK. THERE ARE SIMILAR PROBLEMS REPORTED BY OTHER OWNERS. THE FAILURE RATE APPEARS TO BE HIGH FOR THIS PARTICULAR MODEL. *NLM
SERVICE BRAKES, HYDRAULICApril 11, 2003
ABS AND "TRAC OFF" LIGHTS CAME ON INTERMITTENTLY DUE TO A DEFECTIVE ABS CONTROL UNIT.*AK *JB *TS
ENGINE AND ENGINE COOLINGApril 4, 2003
REAR MAIN SEAL FAILURE CAUSING OIL TO LEAK OVER UNDERSIDE OF CAR, INCLUDING EXHAUST, POTENTIALLY CAUSING FIRE. NUMEROUS OTHER OWNERS HAVE REPORTED THE SAME FAILURE AT VARIOUS MILEAGE INTERVALS. *JB
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINEApril 1, 2003
I NOTICED AN ODD NOISE WHICH SOUNDED LIKE SOMETHING ROLLING AROUND IN THE BACK OF THE CAR, BUT NOTHING WAS. AT TIME OF STATE INSPECTION, I ALERTED THE INSPECTORS. THEY FELT SOMETHING BUMPING FROM WITHIN THE GAS TANK. I DISASSEMBLED THE FLOOR COVERINGS AND INSPECTION PORTS FOR FUEL PUMP AND GAUGE SENDER. I REMOVED THE GAUGE SENDER AND LOOKED INTO THE TANK AND OBSERVED A PLASTIC BOWL-LIKE OBJECT SURROUNDING THE FUEL PUMP. I ROCKED THE CAR AND THIS BOWL WOULD SLOSH AGAINST THE PUMP. THIS OBJECT APPEARS TO BE A BAFFLE TO REDUCE SLOSHING AROUND THE PUMP. IT WOULD SEEM THAT IT WAS INTENDED TO BE GLUED IN PLACE, BUT HAS BROKEN LOOSE. I SUPPOSE THAT THIS WOULD EVENTUALLY DAMAGE PUMP OR TANK. A NEW TANK WILL COST CLOSE TO $400 WHICH I WILL NOW ORDER. ADDITIONAL PROBLEM IS INTERMITTENT FAILURE OF ANTI-LOCK BRAKE/TRACS SYSTEM MODULE.*JB
EXTERIOR LIGHTING,INTERIOR LIGHTINGMarch 24, 2003
WHILE DRIVING AND WITHOUT WARNING THE EXTERIOR/INTERIOR LIGHTS SHUT OFF AND THE CONSUMER WAS UNABLE TO SEE. AS A RESULT THE CONSUMER WAS FORCED TO PULL OVER TO THE SIDE OF THE ROAD. *NLM THE VOLVO DEALER HAS BEEN NOTIFIED. THE SYMPTOM HAS NOW OCCURRED MULTIPLE TIMES. THE LIGHT WOULD COME BACK ON WHEN THE KEYS MOVE ABOUT IN THE IGNITION SWITCH, WHILE THE ENGINE CONTINUED TO RUN. SCC
ENGINE AND ENGINE COOLINGMarch 17, 2003
THIS ISN'T SAFETY RELATED, BUT EMISSION'S PROBLEM. STARTED LATTER PART OF NOV.,2002. TECH HASN'T BEEN ABLE TO MAKE SATISFACTORY REPAIR TO DATE. AUTO HAS BEEN IN SHOP OVER 30 DAYS AND IS IN SHOP AT PRESENT. TECH HAS REPLACED ALMOST ALL EMISSION RELATED PARTS,SOME MORE THAN ONCE, BUT AUTO STILL RUNNING EXTREMELY RICH, ONLY ABOUT 10 MPG(CITY), NORMALLY GETS 21-22 MPG. ENGINE HAS BEEN CHECKED ON LATEST DIAG. EQUIPMENT TO NO AVAIL. AM I THE ONLY ONE THAT HAS A PROBLEM WITH OUR 96 VOLVO(MODEL 850)???? *NLM
SEATSMarch 17, 2003
I AM THE OWNER AND DRIVER OF A 1996 VOLVO 850. ON SUNDAY MARCH 16TH 2003, THE DRIVER AND MYSELF WERE STOPPED IN A DRIVE THROUGH RESTAURANT WHEN MY DRIVERS SEAT CAUGHT ON FIRE. THE CAR STARTED SMOKING FROM THE SEATS, THEN WE TURNED AROUND TO LOOK WHERE IT WAS COMING FROM WE NOTICED FLAMES COMING OUT FROM UNDER THE SEAT INTO THE BACK SEAT AREA. WE YELLED FOR A FIRE EXTINGUISHER THAT THE DRIVER USED TO PUT OUT THE FIRE, WHILE PUTTING IT OUT HE SUSTAINED INJURY. THE LOCAL FIRE DEPARTMENT WAS NOTIFIED AND A REPORT WAS TAKEN. THEY HAD ADVISED ME NOT TO DRIVE MY CAR. I WAS CONFUSED ON WHAT HAD HAPPENED SO I DECIDED TO RESEARCH "ELECTRICAL WIRING PROBLEMS IN VOLVO'S" WHEN I FOUND DIFFERENT ARTICLES RECALLING MY MAKE AND MODEL OF MY CAR THAT AS OF DECEMBER 2, 2002: 65,000 1996, 850 VOLVO'S WERE BEING RECALLED BECAUSE THE SEAT HEATERS COULD SHORT CIRCUIT AND CATCH FIRE. IN MANY OF THE ARTICLES IT HAS STATED THAT EITHER VOLVO HASN'T STARTED A CAMPAIGN YET TO NOTIFY THEIR CONSUMERS OR THAT VOLVO WOULD NOT RETURN CALLS TO COMMENT ON RECALLS. I CONTACTED THE NEAREST VOVLO DEALERSHIP TO ME AND THEY WERE VERY CONFUSED ON WHAT TO DO. THE MAN ON THE PHONE FIRST TOLD ME THAT HE HASN'T HEARD OF A RECALL FOR THAT BUT A FEW MINUTES LATER HE SAID THEY RECENTLY SERVICED HIS BOSS' 1996 850 VOLVO FOR THE SAME RECALL, HE SAID HE WOULD RESEARCH AND CALL ME BACK. EARLY AFTERNOON, I CONTACTED VOLVO CARS OF NORTH AMERICA TO COMPLAIN. I TOLD THE ABOVE STORY, WHERE THEY THOUGHT THEY WEREN'T LIABLE FOR THIS. ONE MAN SAID JUST BECAUSE IT'S RECALLED DOESN'T MEAN THAT IS WHAT HAPPENED WITH MY CAR. I THEN SPOKE WITH HIS SUPERVISOR WHO TOLD ME THAT I NEEDED TO TOW MY CAR TO THE DEALERSHIP WHICH IS APPROXIMATELY 45 MILES AWAY, I HAVE TO FOOT THE BILL AND THAT'S WHERE AN ADJUSTER FROM VOLVO WILL INSPECT THE CAR. IN THE MEANTIME I CAN NOT DRIVE MY VEHICLE AND THEY WILL NOT PAY FOR A RENTAL WHILE MY CAR IS OUT OF COMMISSION. LIVID AT THE FACT THAT MY SAFETY AND THE SAFETY OF MY PASSENGERS WAS COMPROMISED! *JB
SERVICE BRAKES, HYDRAULICMarch 13, 2003
THE ABS FAILED, WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE. *JB
EQUIPMENTMarch 9, 2003
MECHANIC INFORMED OWNER THAT AC EVAPORATOR NEEDS TO BE REPLACED AND THAT R7R REQUIRES REMOVAL OF DASH. ESTIMATED COST IS $2,000. AC ONLY USED OCCASIONALLY. THIS IS A VERY HIGH COST FOR REPLACING A RELATIVELY INEXPENSIVE PART DUE TO A DESIGN FLAW. WOULD LIKE VOLVO NA TO ASSIST. *NLM
ENGINE AND ENGINE COOLINGFebruary 26, 2003
THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD.*JB
SEATSFebruary 6, 2003
1996 VOLVO 850 - DRIVERS SIDE SEAT, HOLE BURNED IN SEAT DUE TO HEATED SEAT FAILURE.
TIRESJanuary 26, 2003
KUMHO TIRE HAD STEEL BELTS SHOWING THROUGH THE TREAD AFTER ONLY 29,500 MILES
FUEL SYSTEM, GASOLINEJanuary 23, 2003
CONSUMER STATED VEHICLE'S FUEL TANK HAS A LEAK AND IF FILLED OVER 12 GALLONS IT WILL LEAK FUEL, WHICH CAN RESULT IN A FIRE. DEALER NOTIFIED. TS *TT
SERVICE BRAKES, AIRJanuary 5, 2003
ABS/TRACS MODULE DEFECTIVE
SERVICE BRAKES, AIRDecember 5, 2002
THE ABS CONTROL MODULE HAS FAILED CAUSING BOTH THE ABS AND TRACTION CONTROL SYSTEM TO BE INTERMITTENTLY INOPERABLE. BASED ON MY OWN RESEARCH, THIS IS A COMMON PROBLEM THAT VOLVO NORTH AMERICA CLAIMS THEY ARE NOT AWARE OF. MULTIPLE WEBSITES HAVE POSTINGS FROM OWNERS WITH THIS PROBLEM. THIS IS A SERIOUS SAFETY CONCERN AS THERE IS INTERMITTENT FAILURE OF THIS SYSTEM AND VOLVO WILL NOT REPAIR IT AT THEIR COST. DT
ENGINE AND ENGINE COOLINGDecember 5, 2002
REAR MAIN SEAL FAILURE CAUSING ENGINE OIL TO LEAK ONTO EXHAUST SYSTEM. POSSIBLE FIRE HAZARD AS THIS IS A VERY COMMON PROBLEM WITH THE 850. VOLVO DOES NOT AUTHORIZE OUT OF WARRANTY REPAIRS ON THIS COMPONENT. VARIOUS CONSUMER WEBSITES CONTAIN MULTIPLE POSTINGS OF THIS FAILURE THAT VOLVO DOES NOT ADMIT AS A MANUFACTURERS DEFECT. DT
SEAT BELTSNovember 25, 2002
AS A MATTER OF SAFETY I HAD THE BUCKLE ASSEMBLY OF THE DRIVER'S SEAT REPLACED BECAUSE THE BUCKLE RELEASE PLASTIC LATCH HAD BROKEN AND A PORTION OF THE PLASTIC PIECE HAD FALLEN INTO THE ASSEMBLY. I AM AWARE OF THE TAKATA SEATBELT RECALL DEALING WITH A SIMILAR FAILURE MODE AND THE POSSIBILITY OF FALSE LATCHING RESULTING FROM PLASTIC PIECES BECOMING ENGAGED IN THE BUCKLE INNER MECHANISMS. DT
FUEL SYSTEM, GASOLINENovember 6, 2002
UPON SMELLING GAS FUMES, CONSUMER INSPECTED VEHICLE AND DISCOVERED THAT THE FUEL TANK WAS LEAKING NEAR THE MUFFLER. DISCOVERED FUEL PUDDLE WHILE VEHICLE WAS PARKED IN DRIVEWAY. MR
SERVICE BRAKES, HYDRAULICOctober 29, 2002
I HAVE NOT YET REPLACED THE FAULTY ABS MODULE ON MY CAR BECAUSE NO ONE KNOWS EXACTLY WHAT THE PROBLEM IS. I HAVE RESEARCHED IT AND THE ABS MODULE HAS BEEN FAULTY ON MANY VOLVO 850. SOMETIMES MY ABS/TRACS (TRACTION CONTROL) LIGHT TURNS ON INDICATING THAT I NO LONGER HAVE ABS BRAKES, BUT DO STILL HAVE NORMAL ONES. THE SYSTEM SEEMS TO FAIL RANDOMLY, AND MORE FREQUENTLY IN WARMER WEATHER. DT
SERVICE BRAKES, HYDRAULICOctober 24, 2002
CAR CAN NOT BE REPAIRED. VOLVO OF WESPORT, CT HAS 10 MODULES ON BACK ORDER. VOLVO IS CLAIMING THIS PART IS NOT DEFECTIVE ENOUGH FOR A RECALL. DT
SERVICE BRAKES, AIROctober 23, 2002
NO SUMMARY. DT
POWER TRAINOctober 18, 2002
CONSUMER STATES THE VEHICLE WAS IN PARK ( THE KEY WILL NOT GOT OUT THE IGNITION. MR
EQUIPMENTOctober 11, 2002
CONSUMER STATES THAT AIR CONDITIONER EVAPORATOR WAS REPLACED AND THE ODOMETER IS NOT WORKING PROPERLY. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR
SERVICE BRAKES, AIROctober 1, 2002
OTHER VOLVO 850/S70 OWNERS ALSO HAVE THE SAME ABS MODULE FAILURES. MR
SERVICE BRAKES, AIRSeptember 27, 2002
TS
AIR BAGSSeptember 19, 2002
WHILE DRIVING AT ABOUT 15-20 MPH CONSUMER WAS MAKING A TURN WHEN ANOTHER VEHICLE HIT CONSUMER'S VEHICLE AND IT FLIPPED A FEW TIMES. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. CONTACTED DEALER. PLEASE PROVIDE FURTHER INFORMATION. *AK
SERVICE BRAKES, HYDRAULICSeptember 17, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
SERVICE BRAKES, HYDRAULICSeptember 12, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
SERVICE BRAKES, HYDRAULICSeptember 10, 2002
THIS IS A REPEATED PROBLEM. I AM INFORMED BY VOLVO SPECIALISTS THIS PROBLEM IS VERY COMMON AND THE RESULT OF A FAULTY COMPUTER SYSTEM. THE INDEPENDENT SHOP(S) I HAVE TAKEN IT TO REPORT IT IS CUSTOMARY FOR THEM TO REPAIR AT LEAST 5 OF THESE PER WEEK AND THAT THE PROBLEM IS CONFINED TO THE 1996 AND 1998 850 MODELS. THEY ALSO SUGGEST VOLVO IS WELL AWARE OF THE PROBLEM BUT REFUSES TO RECALL THE DEFECTIVE PART (COMPUTER SYSTE). NOTE, THIS ALSO GOVENS THE TRACTION CONTROL SYSTEM!*AK
SERVICE BRAKES, HYDRAULIC,POWER TRAINSeptember 10, 2002
THE ABS/TRACS SYSTEM IS NOT WORKING PROPERLY. WARNING LIGHTS INDICATING THAT THIS SYSTEM IS NOT WORKING PROPERLY HAS BEEN ON FOR MANY MONTHS. THE DEALER HAS INDICATED THAT THE ABS/TRACS SYSTEM NEEDS TO BE REPLACED AT A REPAIR BILL OF $750.00. THIS IS A MAJOR PROBLEM WITH THE VOLVOS AND I BELIEVE THAT THE VOLVO CORP. SHOULD BE HELD ACCOUNTABLE FOR THIS DESIGN FLAW.
EQUIPMENTSeptember 9, 2002
VOLVO REFUSES TO ACKNOWLEDGE A DESIGN FLAW IN THE A/C EVAPORATOR. THE EVAPORATORS CHRONICALLY FAIL, LEAKING R134A INTO THE PASSENGER COMPARTMENT. I HAVE CONTACTED MANY OWNERS ON THE NET, AS WELL AS DISCUSSING THE PROBLEM WITH MASTER VOLVO MECHANIC. I WAS TOLD IT'S A VERY COMMON FAILURE WITH THIS MODEL. OWNERS ARE FORCED TO PAY HIGH REPLACEMENT COST ($1200), OR ILLEGALLY CHARGE/DISCHARGE HARMFUL R134A TO RECHARGE THE SYSTEM. TYPICAL RECHARGE ONLY LASTS A FEW WEEKS DUE TO LEAKS IN THE EVAPORATOR. R134A CHEMICAL CONTAINS HARMFUL INGREDIENTS, EXPOSING THE OCCUPANTS OF THE VEHICLE TO THE LEAKING FUMES AND POSSIBLE HEALTH HAZARD.*AK
SERVICE BRAKES, HYDRAULICSeptember 6, 2002
THE ABS ELECTRONIC CONTROL UNIT FAILED. THE DEALER STATED THAT THE PROBLEM WAS COMMON WITH THIS MODEL DUE TO A KNOWN DESIGN FLAW. THE CONSUMER IS SEEKING FULL REIMBURSEMENT. *YH
SEATSAugust 28, 2002
AFTER STARTING THE ENGINE, I SWITCHED THE SEAT HEATER ON AND DROVE AWAY. WITHIN 2 MINUTES OF DRIVING, A SHARP PAIN DEVELOPED IN MY RIGHT BUTTOCK. WITHIN SECONDS A TRAIL OF DARK SMOKE ROSE FROM THE SAME AREA. AFTER LIFTING MY BOTTOM OFF OF THE SEAT AND REALIZING THE SMOKE WAS COMING FROM THE SEAT I SHUTOFF THE SEAT WARMER. THE RESULT OF THE INCIDENT LEFT A BURN MARK ON MY PANTS AND A CIGARETTE SIZED HOLE IN MY SEAT CUSHION. I IMMEDIATELY TOOK THE VEHICLE TO THE DEALER AND AFTER INVESTIGATION I WAS INFORMED THAT THE PART WAS NOT UNDER WARRANTEE. THE COST OF THE NEW SEAT WARMER AND REPLACEMENT OF THE SEAT CUSHION WAS 770 US DOLLARS. I REFUSED TO PAY AND ASKED THE DEALER TO SIMPLY DISCONNECT THE SEAT WARMER.*AK
AIR BAGSAugust 7, 2002
WHILE DRIVING 25-30 MPH AND WITHOUT WARNING INVOLVED IN A SIDE SWIPED COLLISION. UPON IMPACT, AIR BAGS NOT TO DEPLOY CONSUMER SUSTAINED MAJOR BODY INJURIES. DEALER HAS BEEN NOTIFIED HOWEVER UNABLE TO REMEDY THE PROBLEM.*AK
SEAT BELTSAugust 7, 2002
WHILE DRIVING AND WITHOUT WARNING INVOLVED IN A SIDE COLLISION. DRIVER'S SIDE SEAT BELT DID NOT RESTRAIN DRIVER, DRIVER SUSTAINED MAJOR BODY INJURIES. DEALER HAS BEEN NOTIFIED.*AK
EQUIPMENTJuly 24, 2002
WHEN GOING TO GET AIR CONDITIONING SYSTEM RECHARGED, CONSUMER WAS INFORMED THAT HE NEEDED AN EVAPORATOR, ACCUMULTOR, TEMP SENSOR, EVAC AND RECHARGE, CONSUMER STATES THAT THE AIR CONDITIONER IS NOT USED TO THAT EXTENT TO REQUIRE THIS LEVEL OF REPAIRS THIS SOON. *SLC
FUEL SYSTEM, GASOLINEJuly 11, 2002
THE FUEL TANK WAS OBSERVED TO BE LEAKING ON 7/8/02 AND THIS WAS CONFIRMED BY A TECHNICIAN ON 7/9/02. THE LEAKAGE OCCURS ON ONE OR MORE OF THE MOLDED BOSSES UPON WHICH THE HEAT SHIELD IS MOUNTED. MY SUSPICION IS BUILT-IN STRESSES FROM THE MOLDED BOSS, PERHAPS NOT RADIUSED PROPERLY WHERE THE BOSS JOINS THE TANK WALL. IT MAY ALSO BE A MATERIALS PROBLEM. THE TECHNICIAN ANALYZING THE PROBLEM SAID THAT THEY HAD SEEN THE SAME FAILURE ON ANOTHER 850 TANK WITHIN THE LAST 10 DAYS. IT IS ALSO POSSIBLE THAT OUR EXTREME AMBIENT HEAT MAY HAVE CAUSED A RELATIVELY INFLEXIBLE HEAT SHIELD TO STRESS THE ASSEMBLY. IT SEEMS TO BE A CRITICAL SAFETY PROBLEM, AND I AM DISAPPOINTED THAT VOLVO HAS NOT BEEN WILLING TO JOIN IN REMEDYING THIS SITUATION WITH US, AFTER CALLING IT TO THEIR ATTENTION.*AK
SERVICE BRAKES, HYDRAULICJuly 10, 2002
FAILURE OF MODULE DISENABLED THE ABS. SPORATIC FAILURE FIRST OCCURRED AT 32000 MI, BUT COMPLETE FAILURE OCCURRED AT 52,000 MILES. CAR REPAIRMAN INDICATES THAT FAILURE OF THIS MODULE IS COMMON FOR 1996-1998 VOLVOS. HE REPLACES 3-4 PER WEEK. *AK
SERVICE BRAKES, HYDRAULICMay 19, 2002
THE FAILURE OF THIS COMPONENT, WHICH IN SEARCHING THE WEB IS VERY COMMON ON THE 1996 MODEL, RESULTS IN FALSE TRIGGERING OF THE ABS SYSTEM, WHICH INCREASES STOPPING DISTANCE SIGNIFICANTLY. A SEARCH OF WWW.BRICKBOARD.COM FOR 850 & ABS WILL TURN UP NUMEROUS EXAMPLES OF THIS FAILURE, WHICH IS FREQUENTLY MISDIAGNOSED BY THE DEALERS. VOLVO KNOWS OF THE FAILURES, AND HAS NOT ADMITTED THAT IT IS A SAFETY PROBLEM. IT IS A SAFETY PROBLEM SINCE THE ABS SYSTEM IS NOT FUNCTIONING CORRECTLY, AND THE FAILURE CAUSES INCREASED STOPPING DISTANCES.*AK
STRUCTUREApril 18, 2002
FRONT DOOR STAY ATTACHING LUGS (6817408) BREAK WELD. WEAK DESIGN, DOOMED TO FAIL. SERVICE BULLETIN (881807) IN 1995. NEWER CARS SAME PROBLEM BODY SHOP REPAIR $150/DOOR. VOLVO SHOULD REPAIR. *AK
SEATSApril 15, 2002
WHILE IN MOTION THE HEATERS IN THE SEAT CAUGHT ON FIRE AND CAUSED THE CAR TO CATCH ON FIRE. CLAIM #13-7210-322 *JG
SEATSApril 15, 2002
VEHICLE 1 NOTICED SMOKE AND THEN SAW A FLAME AS HE PULLED OUT OF A PARKING SLOT. THE DETERMINED CAUSE OF MALFUNCTION WAS THE DRIVER'S SEAT HEATER. INSURED REPLACED THE WIRING FOR THE HEATER ABOUT A YEAR AGO. CLAIM# 37-3190-422.*JG
SEATSApril 15, 2002
VEHICLE 1 NOTICED SMOKE AND THEN SAW A FLAME AS HE PULLED OUT OF A PARKING SLOT. THE DETERMINED CAUSE OF MALFUNCTION WAS THE DRIVER'S SEAT HEATER. INSURED REPLACED THE WIRING FOR THE HEATER ABOUT A YEAR AGO. CLAIM# 37-3190-422.*JG
SEATSApril 15, 2002
WHILE IN MOTION THE HEATERS IN THE SEAT CAUGHT ON FIRE AND CAUSED THE CAR TO CATCH ON FIRE. CLAIM #13-7210-322 *JG
ELECTRICAL SYSTEMApril 2, 2002
WHILE DRIVING 40 TO 45MPH SMELLED SOMETHING BURNING. VEHICLE STARTED FILLING WITH SMOKE, AND CONSUMER SAW FLAMES COMING FROM UNDER DASH. INTERIOR WAS ENGULFED IN FLAMES BY TIME FIRE DEPARTMENT ARRIVED. *JG
AIR BAGSJanuary 28, 2002
THE VEHICLE WAS INVOLVED IN A MAJOR ACCIDENT INVOLVING DIRECT IMPACT TO THE DRIVERS SIDE, THE DRIVERS DOOR-SIDE AIR BAG FAILED TO DEPLOY. CONSUMER STATED THAT, THIS WAS THE SIDE AIR BAG, WHICH IS SUPPOSED TO DEPLOY UPWARD BETWEEN THE DRIVERS DOOR AND THE DRIVERS SEAT. *YD
AIR BAGSJanuary 28, 2002
THE VEHICLE WAS INVOLVED IN A MAJOR ACCIDENT INVOLVING DIRECT IMPACT TO THE DRIVERS SIDE, THE DRIVERS DOOR-SIDE AIR BAG FAILED TO DEPLOY. CONSUMER STATED THAT, THIS WAS THE SIDE AIR BAG, WHICH IS SUPPOSED TO DEPLOY UPWARD BETWEEN THE DRIVERS DOOR AND THE DRIVERS SEAT. *YD
SERVICE BRAKES, HYDRAULICSeptember 26, 2001
CONNECTICUT'S OWN VOLVO IN MILFORD CT SAYS THE ABS SYSTEM IS DEFECTIVE. $600 TO FIX. I ASKED WHY I HAD TO PAY FOR A DEFECTIVE COMPUTER AND HE SAID THAT IT WAS BEYOND ITS EXPECTED LIFE. HOWEVER, HE COULD NOT TELL ME WHAT THE EXPECTED LIFE OF THE ABS SYSTEM WAS. THE ABS SYSTEM IS ONE OF THE REASONS I GOT THIS CAR AND IF IT IS DEFECTIVE AND NO LONGER WORKING, AND VOLVO IS NOT INTERESTED IN REPAIRING IT, THAT SEEMS TO ME TO BE SOMETHING YOU NEED TO LOOK INTO.*AK
SEAT BELTSSeptember 4, 2001
PLEASE DISREGARD NO COMPLAINT CONCERNING CHILD SEAT. *AK
FUEL SYSTEM, GASOLINESeptember 3, 2001
FUEL TANK DEVELOPED LEAK THROUGH RUBBING PARTS. *AK
TIRESJuly 27, 2001
ON 12/18/99 WE PURCHASED 4 DUNLOP D60 A2 TIRES FROM THE TIREN FARMINGDALE/HOWELL NJ. THEY HAVE A DUNLOP # OF CR3651-2 AND CR365 1-1 AND CR2196-1. TODAY ON THE WAY TO WORK MY WIFE CALLED ME TO SAY THE TIRE WAS MAKING A THUMPING NOISE. SHE STOPPED TO LOOK AT IT AND SAW A PIECE OF TIRE MISSING. I SENT HER TO SEARS TO BUY A REPLACEMENT TIRE AND WHEN SHE GOT TO SEARS, THE WORKER SHOWED HER THE OTHER TIRE WAS SEPARATING. IN APRIL I REPLACED ONE OF THE TIRES CAUSE IT HAD A NAIL IN THE SIDE WALL AND A PIECE OF RUBBER WAS MISSING. I THOUGHT IT WAS JUST A ROAD HAZZARD. NOW I REALIZE THE TIRES ARE DEFECTED SINCE ALL REMAINING THREE ARE SEPARATING. I WILL NOTIFY TIRE FARM BUT I THOUGHT YOU SHOULD BE AWARE OF THIS. THANK GOD MY WIFE WAS NOT HURT. ALL THE TIRES HAVE DOT DBV9 CA8 AND THE NUMBERS (348) (208) (208) AND (E11) 022682 THEY ALSO HAVE PO51D3-B ON THE TIRES IN FACT THE REPLACEMENT TIRE I BOUGHT AT SEARS IS THE SAME DOT # THEY ALL HAVE 01 08 40 ON THE TIRES. THE ONE FROM SEARS HAS NOT SEPARATED YET!!! WHEN WE PUT THE TIRES ON WE HAD 86,000 MILES ON THE CAR NOW IT IS 129,000. NOT THIS IS ALL HIGHWAY MILES AND THE TREAD WARE IS SMALL. DO YOU WANT ME TO SAVE THE TIRES FOR YOU? PLEASE LET ME KNOW. THANK YOU AND LOOK INTO THIS BEFORE SOMEONE GETS HURT.*AK (DOT NUMBER: DBV9 CA8 TIRESIZE: P195/60R15)
STEERINGJuly 16, 2001
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
STRUCTUREJuly 7, 2001
A CRACK DEVELOPED ON THE "HIGH STRENGTH STEEL SAFETY CAGE" ADJACENT TO THE AREA WHERE THE DRIVER'S DOOR STOP IS WELDED TO IT. I HAVE REQUESTED THAT THE CRACKED DOOR PILLAR PORTION OF THE "HIGH STRENGTH STEEL SAFETY CAGE" BE REPLACED. VOLVO CARS OF NORTH AMERICA, INC.'S RESPONSE HAS BEEN THAT IT IS NOT THEIR PROBLEM. I HAVE ALSO REQUESTED THAT IT BE COVERED BY THE EXTENDED WARRANTY I PURCHASED, BUT THEY HAVE MADE SEVERAL ATTEMPTS TO CALL THE CRACKED AREA THINGS THAT WOULD NOT BE COVERED BY THEIR LIBERAL BETWEEN THE LINES INTERPRETATION OF THE CONTRACT WHICH IS ALSO WITH VOLVO CARS OF NORTH AMERICA, INC. THEIR FINAL RESPONSE WAS, "WHILE WE REGRET YOU MAY NOT CONCUR, VOLVO CARS OF NORTH AMERICA, INC., WILL NOT RESPOND OR CONSIDER THIS MATTER FURTHER". THE DEALER BODY SHOP ADVISOR ESTIMATED THE REPAIR AT OVER $1,200.00. REPLACEMENT REQUIRES REMOVAL OF THE DRIVER'S DOOR, WINSHIELD, AND DASHBOARD.*AK
POWER TRAINJune 28, 2001
WHILE TRAVELING 15-20MPH FRONT AXLE BROKE AWAY FROM THE VEHICLE. DEALER WAS CONTACTED, AND INFORMED CONSUMER THAT A TECHNICAL SERVICE BULLETINS TP6001201SECTION AND 79606470-77,FRONT END STEERING 850-992, HAD BEEN ISSUED FOR THAT PROBLEM. BUT, REFUSED TO REMEDY PROBLEM AT NO COST. PLEASE PROVIDE FURTHER DETAILS. *AK
SERVICE BRAKES, HYDRAULICApril 24, 2001
WHILE DRIVING ABOUT ANY MPH WOULD STEP ON BRAKE PEDAL AND BRAKES WILL START MAKING NOISE. CONSUMER HAD TAKEN VEHICLE TO DEALER, AND FOUND THAT BRAKES ROTORS HAD BEEN MALFUNTIONING, AND EVERY 25000 MILES NEEDED TO BE REPAIRED.*AK
SEATSMarch 22, 2001
WHIL DRIVING DRIVER'S SEAT CAUGHT ON FIRE DUE TO SEAT HEATER. DEALER HAS SEEN VEHICLE, AND SAID IT WAS NOT A MANUFACTURER'S DEFECT.*AK ALTHOUGH THE MANUFACTURER'S INSPECTOR INDICATED THAT THERE WAS DEFECT, THE MANUFACTURER AGREED TO LOOK INTO THE PROBLEM SERIOUSLY. *YH
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,INTERIOR LIGHTING,EQUIPMENTFebruary 20, 2001
LEFT FRONT CALIPER BROKE IN JANUARY 1999, ROGHT FRONT CALIPER BROKE AT THIS TIME. PARTS WERE ON BACK ORDER. CONSUMER WAS TOLD IT WOULD TAKE 3 MONTHS TO GET VEHICLE REPAIRED. *AK CONSUMER HAS HAD MANY PROBLEMS WITH VEHICLE, INSTRUMENT LIGHTS WERE REPLACED, DASH BULB LIGHTS AND OTHER BULBS REPLACED. HEADLIGHT WIPER AND WINDSHIELD WIPER BLADES REPLACED. CONSUMER SMELLED AN ODOR IN THE AIR CONDITIONER AND LATER THE AIR CONDITIONER WAS NOT COOLING PROPERLY, DEALER REPLACED THE TEMPERATURE SENSOR, EVAPORATOR, RECEIVER, AND DRYER. BATTERY FAILED AND WAS REPLACED, CONSUMER HAD A RECALL ON THE CENTRAL ELECTRICAL RELAY AND WHEN RETURNING TO VEHICLE THAT WAS SHUT OFF THE PHONE AND RADIO WERE ON. COOLANT LIGHT ILLUMINATED 4 TIMES, FINALLY DEALER REPLACED THE COOLANT FILLER CAP, ENGINE LIGHT KEEPS ILLUMINATED, DEALER HAS REPLACED THE PNP SWITCH, OXYGEN SENSOR, AIR PUMP, AND CHECK VALVE, THE AIR PUMP AND CHECK VALVE WERE REPLACED TWICE, THE TIMING BELT HAS ALSO BEEN REPLACED. ABS SENSOR CABLE HAS BEEN REPLACED, CALIPERS HAVE BEEN REPLACED 3 TIMES, FRONT BRAKE PADS, ROTORS, AND FRONT DISC BRAKES HAVE BEEN REPLACED. *SLC
STEERINGFebruary 20, 2001
POWER STEERING RACK FAILED AND WAS REPLACED AT 51000 MILES, 30000 MILES LATER, STEERING RACK CRACKED AND IS LEAKING POWER STEERING FLUID. *SLC
SERVICE BRAKES, HYDRAULICFebruary 2, 2001
REPAIRED BY DEALER ON 02/02/2001 AT MY COST. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
FUEL SYSTEM, GASOLINEJanuary 24, 2001
GAS TANK WAS FAULTY OF LEAKING GAS. IT HAS BEEN REPAIRED. SMELL OVERWHELMING. DEALER DETERMINED IT WAS FAULTY.*AK
SERVICE BRAKES, HYDRAULICDecember 22, 2000
ABS WARNING LIGHT CAME ON. I TOOK THE CAR INTO DEALER AND WAS TOLD THAT CONTROL UNIT NEEDED TO BE REPLACED. IT SEEMED STRANGE TO ME, SO I ASKED IF THIS WAS A COMMON PROBLEM FOR MY TYPE OF CAR. I WAS TOLD THIS TYPE PROBLEM HAPPENS. BUT, IT CONTINUED TO BOTHER ME, SO I RESEARCHED THE ISSUE, AND I CAME ACROSS AN ARTICLE IN THE MARCH 1, 1999 ISSUE OF MOTOR AGE. ACCORDING TO THE ARTICLE, IF ABS WARNING LIGHT COMES ON, THE PROBLEM MAY BE A FAULTY ELECTRONIC BRAKE DISTRIBUTION SWITCH. THE ARTICLE WENT ON TO STATE THAT IF THE PART NUMBER STAMPED ON THE SWITCH IS 9157358, THE SWITCH MUST BE REPLACED, AND IF BRAKE FLUID HAS ALREADY LEAKED INTO THE SWITCH CONNECTOR, THE SWITCH, WIRING HARNESS AND THE ABS CONTROL UNIT MUST ALL BE REPLACED. ACCORDING TO THE ARTICLE, THIS IS CONSIDERED A SAFETY RECALL AND THE FACTORY HAS ISSUED A RECALL NOTICE TO OWNERS. I DID NOT RECEIVE A RECALL NOTICE. AFTER READING THE ARTICLE, I CONTACTED VOLVO AND WAS TOLD THAT NO PARTS ON MY PARTICULAR VEHICLE HAVE BEEN RECALLED. HOWEVER, THAT DOES NOT MEAN THAT MY CAR IS NOT AFFECTED BY THIS SAME FAULTY SWITCH. VOLVO DENIES THAT THERE IS A PROBLEM WITH THE SWITCH IN MY CAR OR ANY OTHER CAR, BUT I THINK THIS MATTER SHOULD BE LOOKED INTO FURTHER. SO FAR, I HAVE GOTTEN THE RUN AROUND. *AK
SERVICE BRAKES, HYDRAULICNovember 14, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
UNKNOWN OR OTHERNovember 1, 2000
WE HAVE CONTACTED VOLVO DIRECTLY ON INFORMING THEM OF PROBLEMS AND CONCERNS WITH OUR CAR. THEIR RESPONSE HAS BEEN INADEQUATE. WE WOULD BE MORE THAN HAPPY TO FORWARD THIS CORRESPONDANCE TO YOU. NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK
SERVICE BRAKES, HYDRAULICOctober 25, 2000
VEHICLE EXPERIENCED SEVERE WHITE SMOKE COMING FROM UNDER THE HOOD, PULLED OVER, AND HAD VEHICLE TOWED TO INDEPENDENT REPAIR SHOP. INDEPENDENT REPAIR SHOP INFORMED CONSUMER THAT PROBLEM WAS DUE TO AN ELECTRICAL SHORTAGE IN THE ABS WIRING HARNESS. MANUFACTURER NOTIFIED AND REFUSED TO HELP IN THIS PROBLEM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEMOctober 25, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ELECTRICAL SYSTEMOctober 24, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEMOctober 24, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
SERVICE BRAKES, HYDRAULICSeptember 28, 2000
BRAKES FAIL AT LOW SPEEDS; PEDAL GOES ALL THE WAY TO THE FLOOR WITHOUT STOPPING CAR. THIS IS ACCOMPANIED BY A GROANING SOUND. PERSISTENT PROBLEM, REPORTED REPEATEDLY TO TWO VOLVO DEALER SERVICE SHOPS SINCE SEPTEMBER 1997, WITHOUT SATISFACTORY REPAIR OR RESOLUTION.
TIRESSeptember 3, 2000
TIRES HAVE 12,000 MILES - ONE TIRE HAS A LARGE BUBBLE ON THE SIDEWALL( DOT NUMBER: 27682 TIRE SIZE: P195/60R15 )
TIRESSeptember 3, 2000
TIRES HAVE 12,000 MILES - ONE TIRE HAS A LARGE BUBBLE ON THE SIDEWALL( DOT NUMBER: 27682 TIRE SIZE: P195/60R15 )
TIRES,WHEELSSeptember 1, 2000
THE LOW PROFILE TIRE / ALLOY WHEEL COMBINATION ON THE FRONT OF THE CAR IS VERY SUSCEPTIBLE TO DAMAGE FROM ROAD HAZARDS (POT HOLES). TWO SEPARATE OCCASIONS THE FRONT TIRE WAS DAMAGED (DID NOT LOSE PRESSURE, BUT DEVELOPED LARGE BULGE IN SIDEWALL) AND THE ALLOY WHEEL WAS DAMAGED (BENDING AND CRACKING OF WHEEL RIM).
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLINGAugust 31, 2000
NO SUMMARY
FUEL SYSTEM, GASOLINEAugust 24, 2000
CASING TO THE FUEL TANK WAS INSTALLED IMPROPERLY AND CAUSED FUEL LEAKAGE. DEALER AND MANUFACTURER HAS BEEN NOTIFIED.*AK ALTHOUGH ITS A DEFECT VOLVO INSIST BECAUSE VEHICLE IS NO LONGER UNDER WARRANTYS. THE DEFECT HAD A T.S.B ISSUED AND VEHCILE WAS NEVER CHECKED. *YH
FUEL SYSTEM, GASOLINEAugust 9, 2000
UNDER NORMAL DRIVING CONDITIONS STARTED SMELLING FUEL INSIDE THE CAR. IT WAS DETERMINED TO BE A LEAK IN THE FUEL TANK. IT WAS LEAKING FROM THE SEAM OF THE FUEL TANK WHICH IS PLASTIC. THE LOCATION OF THE LEAK WAS NEXT TO WERE THE EXHAUST PIPE RUNS. THIS, IN MY OPINION, COULD HAVE RESULTED IN A FIRE OR EXPLOSION. I FEEL LUCKY. WHEN THE FUEL TANK WAS REPLACED I DISCOVERED IT WAS REDESIGNED, THUS LEADING ME TO BELIEVE THIS WAS A KNOW PROBLEM TO VOLVO. I WAS ALSO REQUIRED TO REPLACE THE LEVEL SENSOR BECAUSE IT WAS NOT COMPATABLE WITH THE NEW DESIGN. I AM ALSO GOING TO BE CONTACTING VOLVO ABOUT THIS SITUTATION.
SEAT BELTSJuly 24, 2000
THE SEAT BELTS ARE VERY TIGHT AND DESIGNED IMPROPERLY. THEY ALLOW NO MOVEMENT AND YOU HAVE TO REMOVE THE BELT TO ADJUST ANYTHING ON THE DASH. THE MANUFACTURER WOULD NOT CHANGE THE BELT TO THE NEWER UNIT, THAT IS NOW IN THE V70. HE WANTED TO INSTALL AN EXTENSION BUT WE WOULD HAVE TO SIGN A NON RESPONSIBILITY WAVER WHICH WE WOULD NOT. I ASKED THE VOLVO REPRESENTATIVE TO WEAR THE BELT AND HE COULD NOT WITHOUT AN EXTENSION. WHEN WE WEAR WINTER COATS IT IS IMPOSSIBLE TO BUCKLE UP PROPERLY. I HAVE TURNED THE CAR IN UNDER WARRANTY SEVERAL TIMES AND THE DEALER WOULD DO NOTHING, BECAUSE VOLVO WOULD DO NOTHING. THIS PROBLEM EXISTS ON ALL 850 MODELS. THE BELTS ALSO FLY BACK WHEN REMOVED IF YOU CAN'T CATCH THEM. I HAVE BEEN HIT SEVERAL TIMES IN THE HEAD AND DAMAGE HAS OCCURRED TO THE INTERIOR OF THE CAR, WHICH VOLVO REPAIRED UNDER WARRANTY SEVERAL TIMES. OUR FAMILY PURCHASED TWO VEHICLES, SAME MODEL AT THE SAME TIME. BOTH HAVE THE SAME PROBLEM. VOLVO SAYS THE BELTS ARE SAFE, THATS THEIR ARGUMENT. I SAY THEY ARE VERY UNSAFE AND NOT COMFORTABLE. THE PROBLEM COULD BE FIXED EASILY WITH THE INSTALL OF THE V-70 BELTS. I AM WILLING TO PAY FOR THEM BUT VOLVO WON'T DO IT. DONALD P. CONE. *AK
ELECTRICAL SYSTEMJuly 19, 2000
CAR WILL NOT START, PROBLEM CAN OCCUR AT ALMOST ANY TIME. IT HAS BEEN BACK TO THE DEALERS SEVERAL TIMES AND THEY CLAIM THEY CAN NOT FIND ANYTHING WRONG WITH IT. WROTE TO VOLVO ONE MONTH AGO AND HAVE HAD NO RESPONSE.
ENGINE AND ENGINE COOLINGJuly 6, 2000
SINCE THE VEHICLE WAS PURCHASED OWNERS HAVE EXPERIENCED PROBLEMS WITH THE EXHAUST SMELL/FUMES ENTERING THE VEHICLE, NOT ABLE TO REMEDY FUME SMELL. *MJS
STRUCTUREJune 12, 2000
DOOR HINGE SECTION FASTENED TO SHEET METAL HAS FAILED ON DRIVERS SIDE. FAILURE IS STRUCTURAL TEAR CAUSING MOVEMENT OF DOOR CONTROL COMPONENT OF DRIVERS DOOR HINGE (BETWEEN TWO MAJOR HINGES). COMPONENT MOVES FLEXING SECTION OF DOOR FRAME ABOUT 1 1/2 INCHES LONG AS DOOR IS OPENING AND CLOSING, CAUSING EXPANSION OF METAL TEAR. *AK
ENGINE AND ENGINE COOLINGMay 16, 2000
WHILE DRIVING CONSUMER CAN SMELL STRONG ODOR OF SULPHUR. THIS CAUSES NAUSEA. CONSUMER FEELS THIS IS UNSAFE. VOLVO HAS BEEN CONTACTED. *AK *ML
STRUCTUREApril 12, 2000
DRIVER'S SIDE DOOR HINGE WOULD MAKE NOISES. TOOK VEHICLE TO BODY SHOP & WAS INFORMED THAT HINGES WOULD NEED TO BE REWELDED BACK ON. *AK
POWER TRAIN,VISIBILITYFebruary 14, 2000
VOLVO'S MANUAL TRANSMISSION DOES NOT IN ANYWAY PROVIDE FOR SAFETY, THERE IS NO WAY OF PREVENTING THE CAR FROM COMING OUT OF GEAR WHEN NOT PLACED ON A STEEP INCLINE AS VOLVO HAS POINTED OUT. THE REAR SIDE MIRRORS PROJECT OUT FAR ENOUGH TO TRAP AN INDIVIDUAL PROHIBITING THEM FROM FREEING THEMSELVES, RESULTING IN DEATH. SIDE MIRRORS ARE DESIGNED IN SUCH A WAY THAT AN INDIVIDUAL WILL LOSE THEIR LIFE BEFORE THE MIRROR BREAKS FREE. I KNOW, MY DAUGHTER WAS KILLED BY THE PASSENGER SIDE MIRROR IN THIS WAY. *AK
ELECTRICAL SYSTEMJanuary 22, 2000
WHEN TRAVELING CONSUMER NOTICED SMOKE COMING FROM DRIVER'S SIDE NEAR AND AROUND THE DASHBOARD. WHEN THE CONSUMER LOST ALL HEADLIGHTS AND TAILLIGHTS, CONSUMER CONTACTED DEALER. DEALER NOTED THAT WIRING MELTED INSIDE THE DASHBOARD, CAUSING SHORT CIRCUIT. *AK
POWER TRAINJanuary 15, 2000
NEUTRAL AND GEARS WAS MINIMAL, CAR ROLLED- MIRROR TRAPPED MY 17 YEAR OLD DAUGHTER - SHE WAS KILLED. *AK
EQUIPMENTJanuary 13, 2000
WHEN TAVELING AT HIGHWAY SPEEDS THE HULE SKI RACK OPENED, CAUSING FIVE SETS OF SKIES TO FLY OFF THE VEHICLE. CONSUMER HAS CONTACTED THE MANUFACTURER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
AIR BAGSDecember 26, 1999
IN THE FIRST ACCIDENT THE SUBJECT VEHICLE WAS STOPPED AND REAR ENDED AT APPROXIMATELY 50 MPH AND DRIVEN IN THE REAR OF ANOTHER VEHICLE. THE SUBJECT VEHICLE SUSTAINED 13000 DOLLARS DAMAGE TO THE FRONT END AND TO THE REAR. THE AIRBAGS ( BOTH FRONT AND SIDE, DID NOT DEPLOY). ONE YEAR LATER THE SAME SUBJECT VEHICLE WAS INVOLVED IN A SECOND "NEAR HEAD ON" COLLISION AND THE AIR BAGS (BOTH) FAILED TO DEPLOY AGAIN. IN BOTH CRASHES TECHNICAL REPRESENTATIVES FROM VOLVO INSPECTED THE VEHICLE AND STATED THE AIRBAGS WERE NOT SUPPOSED TO DEPLOY. *AK
ENGINE AND ENGINE COOLINGSeptember 29, 1999
THE BEVERAGE HOLDER IS LOCATED DIRECTLY ABOVE THE ELECTRICAL POWER CONTROL. IF LIQUIDS SPILLS WITHIN THE SYSTEM, THE POWER WINDOWS BECOME INOPERABLE. PLEASE GIVE ANY FURTHER DETAILS. *AK *MJS
POWER TRAINSeptember 8, 1999
WHILE THE VEHICLE WAS PARKED WITHOUT THE KEY IN THE IGNITION VEHICLE CAME OUT OFF PARK, ROLLED DOWN A HILL AND HIT A TREE. PLEASE GIVE ANY FURTHER DETAILS. *AK
POWER TRAINAugust 31, 1999
AUTOMATIC TRANSMISSION SLIPPED OUT OF PARK POSITION, ROLLED DOWN INCLINE, & HIT A TREE. VOLVO ADMITS SHIFT INTERLOCK IS DAMAGED, BUT CLAIMS DAMAGE DUE TO MISUSE. MY INSURANCE AGENT INDICTED VOLVO CLAIMS PART WAS REPLACED BY PRIOR OWNER DUE TO A RECALL. REPLACEMENT PART IS LIKELY TO ALSO BE DEFECTIVE. IF MY CHILDREN HAD BEEN PLAYING IN YARD, THE CAR WOULD HAVE RUN OVER THEM. HOWEVER, VOLVO FEELS THE PROBLEM IS NOT A SAFETY ISSUE. A MOVIE WAS TAKEN WHILE THE CAR WAS STILL UNDER THE TREE SHOWING THAT THE GEAR SHIFTER COULD BE MOVED WITHOUT THE KEY IN THE IGNITION, THE BRAKE PEDAL DEPRESSED, OR GEAR SHIFTER RELEASE BUTTON DEPRESSED. NHTSA INTERNET SITE SHOWS A COMPLAINT WITH SAME PROBLEM. ANOTHER ALSO INCIDENT OCCURED IN REI PARKING LOT( A RETAILER IN ATLANTA)ON AUGUST 24, 1999. UNFORTUNATELY, REI DID NOT GET CUSTOMER'S NAME, BUT IS ATTEMPTING TO GET NAME. PLEASE CONTACT ME TO LET ME KNOW IF THIS COMPLAINT WILL BE INVESTIGATED. THANK YOU, SUSAN BERRA
POWER TRAINAugust 25, 1999
WHILE PARKED, TRANSMISSION SLIPPED OUT OF PARK, ROLLED DOWN A HILL & HIT A TREE. VOLVO ADMITS SHIFT INTERLOCK DAMAGED, BUT DOES NOT CONSIDER THE PART DEFECTIVE. MOVIE TAKEN THAT SHOWS GEAR SHIFTER MOVES WITHOUT THE KEY IN THE IGNITION, BRAKE PEDAL DEPRESSED, OR GEAR SHIFT BUTTON DEPRESSED. TWO OTHER VOLVO OWNERS HAVE HAD THE SAME EXACT EXPERIENCE WITH THEIR CAR. LIKELY TO BE MANY MORE.
POWER TRAINAugust 23, 1999
I REPORTED THIS INCIDENT OVER THE PHONE ON AUGUST 4. I HAVE NOT RECEIVED A WRITTEN REPORT. PLEASE CALL ME AT WORK TO LET ME KNOW THE STATUS OF MY REPORT. I ALSO HAVE SOME NEW INFORMATION.
SERVICE BRAKES, AIRAugust 22, 1999
NO SUMMARY
STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTINGAugust 19, 1999
VEHICLE IS PARKED; HEADLIGHTS WILL BLINK ON AND OFF, MOTOR WON'T TURN OVER AND STEERING WHEEL IS SMOKING WHEN TRYING TO START VEHICLE. CONSUMER HAS CONTACTED DEALER. *AK
SEAT BELTSJuly 18, 1999
WE PURCHASED THIS CAR USED. THE PREVIOUS OWNER HAD THE RIGHT REAR SEAT BELT REPLACED, STATING THAT IT WOULD FAIL TO LATCH AT TIMES. WE PERSONALLY HAVE HAD 3 FAILURES WITH THE REAR SEAT BELTS, 2 ON THE LEFT REAR AND 1 ON THE RIGHT. THESE FAILURES ARE OCCURING WHEN WE ATTEMPT TO INSTALL OUR CHILD SAFETY SEATS. THERE IS A SPECIAL COMPONENT ON THE SEAT BELT LATCH THAT PREVENTS THE SEAT BELT FROM RETRACTING WHEN USING CAR SEATS. THIS COMPONENT BREAKS WHEN WE PULL ON THE SEAT BELT IN ORDER TO TIGHTEN IT FOR PROPER INSTALLATION OF THE CAR SEATS. IF THIS CAN OCCUR WITH MANUAL PULLING, IT SEEMS SURE TO FAIL IN AN ACCIDENT. I DO NOT FEEL THAT MY CHILDREN ARE SAFE IN THIS VEHICLE AND I HAVE EXPRESSED MY CONCERNS TO THE DEALER WITH LITTLE RESPONSE AS TO A SOLUTION OTHER THAN TO REPLACE THE SEAT BELT. PLEASE CONTACT ME AS SOON AS POSSIBLE TO LET ME KNOW WHAT CAN BE DONE AND IF THERE HAVE BEEN OTHER REPORTS SUCH AS MINE. I WANT TO SELL THE CAR, BUT DO NOT WANT TO PASS THIS IMPORTANT SAFETY ISSUE ALONG TO ANOTHER OWNER. I LOOK FORWARD TO HEARING FROM YOU AND THANK YOU FOR YOUR TIME. KARLA CANNON*AK
TIRESJuly 8, 1999
EARLY FAILURE OF PREMIUM TIRE MARKETED AS HIGHLY DURABLE. NO SAFETY DEFECT.AK( DOT NUMBER: TIRE SIZE: 205/50 )
EQUIPMENTJune 4, 1999
THE REPAIR COST HAS BEEN QUOTED AS $1,200. THE AIR CONDITIONER HAS ONLY BEEN USED FOR THREE SUMMERS, IT IS A SEASONAL CONVENIENCE. *AK
VEHICLE SPEED CONTROLJune 1, 1999
WHILE DRIVING APPROX. 45 MPH THE CAR BEGIN TO RACE, AS THOUGH IT WERE STUCK IN GEAR, I APPLIED MY BRAKES, BUT THEY DID NOT RESPOND. THE CAR CONTINUED TO ACCELETE (UP HILL) ON IT'S OWN. I ATTEMPTED TO APPLY THE BRAKES, BUT TO NO AVAIL, THE CAR CONTINUED TO ACCELERATE. I STEERED THE CAR TO JUMP A CURB AND APPLIED THE EMERGENCY BRAKE, THE CAR CONTINUED TO ACCELERATE. I WAS NO LONGER IN CONTROL OF THE CAR, SO I TOOK OFF MY SEAT BELT AND EJECTED FROM THE CAR. THE CAR WENT HEAD ON INTO A TRUCK AND WAS SUBSEQUENTLY TOTALLED. *AK
SEAT BELTSMay 17, 1999
CSS TECH. REPORTS REAR LAP AND SHOULDER BELTS HAVE A SWITCHABLE RETRACTOR PLATE. HOWEVER, PLATE DOES NOT SWITCH AND LOCK IN PLACE WHEN APPLIED. DEALER NOT AWARE OF THE PROBLEM. PROBLEM STILL EXISTS. *AK
ELECTRICAL SYSTEMMarch 22, 1999
AN ELECTRICAL SHORT, CAUSING THE ABS BRAKES TO OPERATE RANDOMLY, AND ALSO SEAT BELT INDICATOR WORKS INTERMITTENTLY. *AK
POWER TRAINFebruary 16, 1999
VEHICLE WILL NOT SHIFT FROM PARK WITHOUT SHIFT LOCK. TSB ISSUED ON PART, AND PART WAS REDESIGNED. HOWEVER PROBLEM KEEPS OCCURRING. *AK
TIRESFebruary 7, 1999
THE PROBLEM I HAVE EXPERIENCED IS A CONDITION WHERE THE SIDEWALL OF THE TIRES FORMS A BULGE, CAUSING THE TIRE TO BECOME UNBALANCED AND IN DANGER OF BURSTING. FROM SPEAKING WITH SEVERAL TIRE DEALERS, IT SEEMS THAT THE CAUSE OF THE PROBLEM IS THE ULTRA-LOW PROFILE DESIGN OF THE TIRES WHICH MAKES THEM UNUSUALLY VULNERABLE TO DAMAGE FROM NORMAL ROAD HAZARDS. I HAVE HAD FOUR TIRES DEVELOP THIS CONDITION ON FOUR SEPARATE OCCASIONS. SINCE I AM EXTREMELY CAUTIOUS ABOUT AVOIDING ROAD HAZARDS, AND PUT SNOW TIRES ON THE CAR IN THE WINTER, IT IS OBVIOUSLY NOT A COINCIDENCE. FURTERMORE, IT IS QUITE EVIDENT THAT MANY OTHER VOLVE 850 OWNERS HAVE HAD THE SAME BAD FORTUNE. *AK( DOT NUMBER: TIRE SIZE: 205-45/Z17 )
STEERING,STRUCTUREFebruary 2, 1999
POWER STEERING LEAK, CAUSING POOR STEERING, AND THE PUMP MAKES A LOUD NOISE WHEN TURNING. ALSO, DRIVER'S DOOR HINGE BROKE, CAUSING THE DOOR TO SWING BACK ON ITS OWN WHEN OPENING. THE DEALER HAS BEEN CONTACTED. *AK
TIRESJanuary 20, 1999
THIS IS MY SECOND VOLVO 850 S/W AND I HAD THE SAME PROBLEM WITH THE PRIOR 1995 MODEL. BOTH VEHICLES HAVE LOW PROFILE, HIGH PERFORMANCE WHEELS AND TIRES WHICH FAIL ON THE POTHOLE ROADS. THE FAILURE IS A SAFTEY HAZARD. *AK
SUSPENSION,AIR BAGS,SEAT BELTSAugust 16, 1998
BOTH AIRBAG'S DEPLOYED AFTER RUNNING OVER A MANHOLE THAT HAD IT'S COVER MISSING, BREAKING THE FRONT WINDSHIELD, AND INJURED THE DRIVER'S RIGHT WRIST. THERE WAS REAR SUSPENSION DAMAGE.
SEAT BELTSAugust 7, 1998
DRIVER SIDE SEAT BELT RETRACTOR WOULD NOT RETRACT PROPERLY. DEALER NOTIFIED, AND WILL NOT REPAIR UNLESS COST IS TO THE CONSUMER. *AK
SERVICE BRAKES, HYDRAULICAugust 7, 1998
ABS BRAKE SYSTEM IS NOT BRAKING THE VEHICLE PROPERLY. BRAKE LIGHT WOULD COME ON/GO OUT AT RANDOM, AND ON TWO OCCASIONS THE BRAKE WOULD TURN TO MANUAL BRAKING. VEHICLE HAS BEEN IN/OUT OF DEALER SHOP ON SEVEN OCCASIONS, AND CONDITION HAS NOT BEEN CORRECTED. DEALER INFORMED CONSUMER THAT NOTHING COULD BE FOUND. *AK
SERVICE BRAKES, HYDRAULICMay 5, 1998
WHILE DRIVING APPLIED THE BRAKES AND THE VEHICLE WILL NOT STOP. DRIVER PUMPED ON THE BRAKES AND THEN THE VEHICLE STOPPED. TOOK VEHICLE TO DEALER SEVERAL TIMES. THE FIRST TIME THEY REPLACED THE MASTER CYLINDER , AND TWO MONTHS EARLIER, DEALER REPLACE THE REAR ROTORS. MAY01, 98, DEALER REWIRED THE BRAKING SYSTEM. THE DRIVER HEARS NOISE WHEN THE VEHICLE GOES OVER A LARGE BUMP. *AK
TIRESMarch 10, 1998
TIRE AND RIM COMBINATION CAUSES BLOW OUTS IN THE FRONT TIRES WHEN GOING OVER ROAD HAZARDS.
INTERIOR LIGHTINGFebruary 27, 1998
SRS WARNING LIGHT COMES ON AND STAYED ON FOR 2 DAYS, THEN WENT OFF. SERVICE DEALER CANNOT DETERMINE PROBLEM.
ENGINE AND ENGINE COOLINGFebruary 3, 1998
WHILE DRIVING THE VEHICLE THE ENGINE STALLED AND THEN CAUGHT FIRE. DEALER IS CURRENTLY LOOKING AT VEHICLE. *AK
POWER TRAINOctober 27, 1997
SPEEDOMETER FAILED.
SERVICE BRAKES, HYDRAULICOctober 27, 1997
ABS SYSTEM FAILED.
STRUCTUREOctober 27, 1997
GAS LINE AND BRAKE LINE PROTECTIVE STRIP AT THE BOTTOM OF VEHICLE FELL OFF PARTIALLY.
ELECTRICAL SYSTEMOctober 27, 1997
BATTERY FAILED.
VEHICLE SPEED CONTROLOctober 27, 1997
CRUISE CONTROL FAILED.
STEERINGOctober 27, 1997
POWER STEERING PUMP FAILED.
ELECTRICAL SYSTEMOctober 22, 1997
BATTERY FAILED.
ELECTRICAL SYSTEMOctober 22, 1997
BATTERY FAILED.
TIRESOctober 14, 1997
TIRE BLEW OUT, CAUSING VEHICLE TO GO INTO DITCH.(MICHELIN)
POWER TRAINOctober 14, 1997
AUTOMATIC TRANSMISSION WOULD NOT GET OUT OF PARK DUE TO COMPUTER CHIP FAILURE.
ENGINE AND ENGINE COOLINGOctober 2, 1997
DRIVER WAS DOING 55MPH AND VEHICLE ENGINE CAUGHT FIRE. CAR IS WITH DEALER. *AK
EQUIPMENTSeptember 22, 1997
RADIO CASSETTE UNIT FAILED.
SERVICE BRAKES, HYDRAULICSeptember 19, 1997
ANTI-LOCK BRAKE FAILURE. *AK
SERVICE BRAKES, HYDRAULICSeptember 19, 1997
ABS MICROSWITCH FAILED.
SERVICE BRAKES, HYDRAULICSeptember 11, 1997
ABS SENSOR FAILED.
ENGINE AND ENGINE COOLINGSeptember 10, 1997
EVAPORATOR PUMP FAN RELAY FOR MANIFOLD FAILED.
SEAT BELTSSeptember 10, 1997
FRONT SEAT BELT FAILED.
SERVICE BRAKES, HYDRAULICSeptember 9, 1997
ABS SYSTEM FAILED.
SERVICE BRAKES, HYDRAULICAugust 29, 1997
ANTILOCK BRAKE SYSTEM FAILED.
TIRESJuly 22, 1997
DURING REGULAR DRIVING DRIVER HAS TIRE BLOW OUTS. THIS HAS OCCURRED THREE TIMES. OWNER NOTES OF POSSIBLE DESIGN FLAW WITH THE LOW PROFILE TIRES ON VEHICLE. PROBLEM CAN OCCUR AT ANYTIME , MOST FREQUENTLY WHEN VEHICLE HITS POTHOLE. *AK
SERVICE BRAKES, HYDRAULICJuly 15, 1997
BRAKE PROBLEMS; INTERMITTENTLY WHEN APPLYING THE BRAKES ON ANY ROAD CONDITIONS THE PEDAL GOES TO THE FLOOR AND THE VEHICLE REQUIRES EXTENDED STOPPING DISTANCE. VEHICLE HAS BEEN IN THE SHOP FOR A TOTAL OF (37) DAYS FOR BRAKE PROBLEMS SINCE FEB OF 96. *AK
ENGINE AND ENGINE COOLINGJuly 11, 1997
VEHICLE STALLS ON FREEWAY AND ON STREETS AT ANY TIME. OWNER TOOK VEHICLE TO DEALERS AND PROBLEM COULD NOT BE DUPLICATED. OWNER IS VERY CONCERNED FOR SAFETY. THIS HAS OCCURRED 5 TIMES. *AK
VISIBILITYApril 10, 1997
PROBLEM WITH REAR WINDSHIELD.
POWER TRAINMarch 24, 1997
UPON OPERATING THE VEHICLE UNDER NORMAL CONDITION THE VEHICLE WILL DOWNSHIFT, CAUSING THE VEHICLE TO DEACCELERATE, CONSUMER HAS CONTACTED THE DEALER, DEALER HAS REPLACED THE TRANSMISSION, PROBLEM STILL OCCURS. *AK
ENGINE AND ENGINE COOLINGMarch 21, 1997
VEHICLE SUDDENLY LOSES POWER AND STEAM/SMOKE POURS FROM ENGINE, RESULTING IN A FIRE. *AK
TIRESFebruary 24, 1997
GOODYEAR TIRES BLEW OUT.
ENGINE AND ENGINE COOLINGFebruary 24, 1997
ENGINE COOLING FAN FAILED.
STEERINGFebruary 12, 1997
PROBLEM WITH STEERING WHEEL.
ELECTRICAL SYSTEMNovember 27, 1996
DRIVING AT SPEED 65MPH, VEHICLE STALLED AND LOST ALL POWER, ENGINE COMPARTMENT FIRE, IN FOR REPAIR , WILL PROVIDE MORE INFORMATION. *AK
SERVICE BRAKES, HYDRAULICOctober 31, 1996
WHILE DRIVING 50 MPH, APPLIED BRAKES, RECEIVED NO APPARENT BRAKING ACTION; SWERVED OUT OF RIGHT LANE INTO EXIT LANE, PUMPED SEVERAL TIMES STILL NO BRAKING ACTION, PEDAL WENT ALMOST TO FLOOR, CAUSED AN ACCIDENT; VEHICLE INTO SIGN/LIGHT POLE.*AK
FUEL SYSTEM, GASOLINEOctober 18, 1996
CONSUMER STATES THAT ABOUT (10) GALLONS OF GAS HAD LEAKED OUT FROM GAS TANK ONTO THE GARAGE FLOOR. *AK
AIR BAGS,TIRESOctober 10, 1996
DRIVING AT SPEED 15MPH, RIGHT REAR TIRE EXPLODED, CAUSING LOSS OF CONTROL OF VEHICLE, IMPACT MEDIA STRIP, AT 12:00 POSITION, DUAL AIRBAGS DID NOT DEPLOY. *AK
SERVICE BRAKES, HYDRAULICAugust 9, 1996
WHILE DRIVING, EXPEIENCED INTERMITTENT ABS FAILURE, WHEN ABS LIGHT APPEARS CONTINUOUSLY AND UPON APPLYING BRAKES HEARD LOUD NOISE.*AK
SERVICE BRAKES, HYDRAULICJuly 30, 1996
AT LOW SPEED AND APPLIED BRAKE, IT MADE NOISE AND VIBRATED. PLEASE DESCRIBE . *AK
POWER TRAINJuly 19, 1996
AUTO-TRAN: WHILE PARKED, TRANSMISSION SLIPPED OUT OF PARK, ROLLED DOWN INCLINE, HIT A HOUSE. NOTE: LEASED VEHICLE. *AK
VEHICLE SPEED CONTROLMay 2, 1996
SUDDEN ACCELERATION. *DH
POWER TRAINMay 2, 1996
VEHICLE JUMPED INTO GEAR, CAUSING SUDDEN ACCELERATION. (ATTORNEY FOR CLIENT)*DH
FUEL SYSTEM, GASOLINEMay 2, 1996
CARBURETOR CABLE LEAKAGE. *DH