2024 Volkswagen Taos Problems & Complaints

The vehicle suffered a recurring mechanical failure of the fuel injectors and a flooded EVAP charcoal canister, causing the engine to run lean (Fault P2177) and lose power. This defect creates an unreasonable safety risk as it can cause the engine to stall or lose motive power unexpectedly at highway speeds. Furthermore, the fuel system defect led to a flooded EVAP system, which poses a potential fire hazard and fuel vapor accumulation. Volkswagen Technical Assistance confirmed the mechanical failure of all four injectors . The defect was initially misdiagnosed as 'fuel contamination,' which delayed the critical safety repair for over 25 days and resulted in a total electrical system failure (battery death) while the vehicle was inoperable.

At my 20,000 mile maintenance oil change, I was told my rear brakes and rotors were needing to be replaced. The car is a 2024 vw taos with 19,600k miles. I have never had to replace brakes anywhere near this early on any other car so it is not due to driving habits. The windshield wipers will also spontaneously go off even with no rain or precipitation hitting the windshield.

The speedometer is off 3%. When the speedometer indicates 65mph The vehicle is actually traveling at 68mph. At 55mph Indicated the vehicle is actually traveling at 57mph. The faster you go the more off the speedometer is. This was verified using GPS on two separate smart phones. After doing some research I've discovered that all mid to late 2024 VW Taos 4-motion vehicles are the same as my vehicle. VW made a mid-year production change from 215/50R18 to 215/55R18 tires and did not code/calibrate the speedometer for the different tire size. Many many other 2024 Taos 4-motion owners on vehicle forums like VW vortex and others are,like myself, complaining of the slow reading speedometer. This raises safety and legal questions such as owners receiving speeding tickets or other infractions. Also the vehicle is traveling faster than Indicated could potentially pose a safety concern.

The windshield wipers regularly come on automatically when it is not raining, sometimes at a very rapid speed. I have unselected in the settings the option for them to come on automatically but the problem still persists. When the windshield is dry the wipers make a very loud dragging noise and since this comes at random unexpected times it is quite startling as well as an annoyance. I have taken the vehicle in to have the censor assessed that is incorrectly detecting the rain and told that everything appeared correctly but that it was a known issue for this make and model vehicle.

In November 2025, I was told by Volkswagen that I needed to get my brakes and rotors replaced. At that time I only had around 19,000 miles on my vehicle. This was covered by Volkswagen‘s extended warranty as Volkswagen is aware that there are issues with the rear brakes in January 2026 I needed to get my car serviced for the 20,000 mile check which was to include an oil change. At that time, the Volkswagen dealership told me that the brakes that they had just replaced the brake pads were completely gone the brake pads that they had replaced less than two months prior and a little more than 1000 miles has been put on them. These rear brake systems. Have a very unsafe reliability on them. There is no reason why brake pads should last merely 1000 miles after speaking with Volkswagen today. I was told that this is normal wear and tear and not covered. This is a safety issue that Volkswagen refuses to fix. I am not the only person to deal with this issue. This is a well-known issue in the Volkswagen community. The photo provided is of the rear brake pads that had just been replaced in November that were then again needed to be replaced in January.

The contact owns a 2024 Volkswagen Taos. The contact stated that while driving approximately 50 - 60 MPH, the rear driver's side window exploded, causing pieces of glass to land on the contact's child, seated inside the vehicle. There were no injuries sustained. The contact used a blanket to cover the window and prevent more glass from entering the cabin of the vehicle. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer had not made the failure. The failure mileage was approximately 23,000.

THE WINDSSHIELD WIPER BLADES HAVE A NOISE AS SOON I PURCHSED, TREE MONTH OF USED THE CARD. I WENT TO THE PURCHASED OFFICE TO CHANGE DE BLADES BUT THEY SAID THAT NO HAVE WARRANTY. THE OTHERS TAO THAT I HAVED HAVE THE SAME PROBLEMS. WHAT I CANT DO .

1. At my recent 20'000 mile service, I was informed that my rear brakes and rotors failed. We purchased the car in Jan 2025 with about 10,000 miles on it. The rear brakes and rotors failed with the car having 18574 miles at time of service. 2. We had no idea the rear brakes and rotors had issues. I did not receive any notice in the mail. The dealership informed me that the vehicle had an extended warranty on this issue. Either 2yrs or 20,000 miles, apparently the car was leased on Nov 15, 2023 as a result the 2yr warranty did not apply. My [XXX] daughter drives this car, and her safety was put at risk. 3. Yes, see the attached report. 4. No, it was confirmed through the dealership. 5. No warnings were displayed only discovered the problem because of the service. Overall, no cars rear brakes and rotors should fail on a car with less than 19,000 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Brake System Failures (Multiple Occurrences): The vehicle has experienced repeated brake-related failures requiring multiple repairs. Brakes are a critical safety system, and repeated failures pose a serious risk to occupant and public safety. Despite repairs, the brake issues have reoccurred. 2.Fuel System Failures (Two Occurrences): The fuel system has failed on multiple occasions, requiring repeated service visits. Fuel system defects affect drivability, reliability, and safety, including the risk of stalling or fuel-related hazards. 3.Head Gasket Failure and Repeated Repairs: The vehicle required a head gasket repair along with a timing belt replacement, followed by additional head gasket-related repairs days later. A head gasket failure on a nearly new vehicle is a catastrophic engine defect and significantly diminishes the vehicle’s reliability, longevity, and resale value.

Vehicle: 2024 Volkswagen Taos Mileage: ~20,000 miles Issue: Sudden unintended acceleration + Automatic Emergency Braking failure Crash: Yes Total Injuries: None VIN: 3VVVX7B29RM028089 Complaint Description: On [date], at approximately 6:00 PM, I was driving my 2024 Volkswagen Taos (about 20K miles) on Highway 92 East in heavy traffic. I had just merged into the right lane and was preparing to merge left. I looked over my shoulder to check the adjacent lane. At that moment, the vehicle suddenly accelerated forward without my input. I attempted to steer left to avoid the vehicle in front of me, but there was no time or braking response. The car continued to surge forward and the right-front quarter of my Taos struck the rear-left corner of the vehicle ahead. The Automatic Emergency Braking system did not activate at any point, despite a clear forward-collision situation. The impact totaled my vehicle. This was unexpected behavior for a modern vehicle equipped with driver-assist safety systems, and the sudden acceleration combined with complete failure of AEB created a dangerous and unavoidable crash. I am reporting this incident because it appears to be a serious safety defect involving unintended acceleration and failure of a critical safety system.

My car has been lagging since I got it and I bought it new only 4 miles on it. When I am trying to accelerate the car lags and then burst into speed. It has almost gotten me into an accident a few times. I was discussing this with another person I know that has one and she said the same thing.

I have had issue with the propulsion system. Sometime the vehicle "jumps" when just touching the gas petal, other times it takes a long time to get up to speed. I typically see slower power generation when going around corners, power seems to drop. Additionally every once in awhile I'll be driving and the emergency alert system comes on unexpectedly and unnecessarily, which in itself causes panic. The lane departure on this vehicle ping pongs you back and forth, it doesn't perform well at all and needs to be addressed. Aloy of software updates are needed. The fuel gauge (miles til empty) and the speedometer appear to read incorrectly. VW knows about this problem as I informed them on my 30,000 mile check up, but they don't have a fix for it yet. All these things can be safety hazards and again needs to be addressed.

The steering wheel shakes (vibrates) at elevated speeds (+65 mph) intermittently. It doesn't feel safe driving on a highway with a shaking steering wheel. Multiple attempts to fix at the dealer were performed. The dealer ended up saying that the car looks fine and that the shaking is due to the sensitivity of the tires to the road. When asked if there is a fix to that, I was told that that's how the car is engineered. They simply told me that I have to live with those shaking patterns as long as I have the car.

While my vehicle was completely stopped at a red light, I suddenly heard a very loud explosive sound from the rear of my car. Upon inspection, I saw that my back windshield had completely shattered. The glass exhibited long, linear fracture patterns radiating outward without any central point of impact. There were no circular, spiderweb, or cone-shaped cracks—patterns that would typically indicate an external object striking the glass. At the time of the incident, there were no vehicles, pedestrians, or debris in the vicinity that could have caused the damage. The car was stationary, and the surrounding environment was calm with no construction, flying debris, or other hazards nearby. This strongly suggests that the breakage originated from within the glass itself rather than from an external force. As I began driving carefully toward the dealership, pieces of the glass started to detach and fall inward into the cabin, not outward—another indicator that the force came from internal stress within the glass rather than from something hitting it from the outside. The loud noise and sudden shattering posed a serious safety concern, as such an unexpected event could easily startle a driver and lead to a traffic incident if it occurred while the vehicle was in motion. My vehicle is new, with approximately 5,000 miles on it, and has been carefully maintained. It has never been involved in any accident or sustained any exterior damage. The car’s body and glass are in pristine condition, with no dents, chips, or scratches anywhere. Earlier that same day, I had cleaned and wiped down all of my windows, during which I observed no cracks, chips, or imperfections on the rear windshield. Given these circumstances, it appears that the glass failure was spontaneous—potentially due to a manufacturing defect, internal stress within the tempered glass, or thermal expansion—rather than any impact-related cause. Though my car is under warranty, VW refused to cover any costs.

The contact owns a 2024 Volkswagen Taos. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was driven to the shoulder of the road. The check coolant warning light was illuminated. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact inspected the vehicle and noticed that when the vehicle was serviced at the dealer, the coolant reservoir cap was not tightened properly. The vehicle was towed to the dealer; however, the vehicle had not been inspected. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.

The contact owns a 2024 Volkswagen Taos. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle hesitated for an extended period before suddenly accelerating rapidly, almost causing a crash. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to provide a specific diagnosis but stated that the failure was turbo lag, which was not necessarily a failure with the turbo charger. The contact was informed that the failure was a known issue with the manufacturer; however, there was no fix available. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 2,500.

The contact owns a 2024 Volkswagen Taos. The contact stated that on several occasions while driving at various speeds, the windshield wipers activated independently. The contact was unable to turn off the windshield wipers; however, they would turn off independently. The vehicle was taken to a dealer several times to be diagnosed; however, the dealer was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was approximately 1,605.

The car has an issue with acceleration, when you stop or driving if you hit the gas pedal the car wont accelerate instantly it has a delay and it super dangerous when crossing through a 2 lane road, we have taken the car 3 times at VW and they finaly gave us an answer that this is an issue with all of the cars for this year and there is no fix or resolution and asked us to call VW to find a solution for our problem since they sold us a car that has a major deffect. VW wont do anything.

My Taos will be 1 year old in August 2025 and I have approximately 8300 miles on it. I took my car in for its 1 year/10000 mile service yesterday and was told that my rear break pads are worn to 50% already. My front break pads are still at 90%. My last car, a Volvo S60, was 12 years old when I sold it and had never needed the brake pads replaced. I see VW has granted a warranty extension on the brake pads, but this is the second time this has been done. I had to look that up myself. The service rep at VW said nothing when I asked about the early wear on the brake pads. He just said they wear quickly. Clearly a known issue and VW continues to put a bad product out. To me bad brakes are a safety issue.

Rear Brake pads needed replacement at first service of 10,000 miles. They were at 2 mm thickness and front brake pads were at 12 mm. After getting brake pads replaced brakes continue to squeak.

Driving on several occasions and the adaptive cruise control has completely stopped working while driving at highway speeds on numerous occasions. A dealership replaced the cruise control system. There are serious electrical problems with this car. Sometimes the cruise will stop working, the air doesn't work correctly, the screen will randomly get hot, shut off, glitch, buttons on steering wheel will randomly stop working, SOS system will randomly go off. Three dealerships have told my wife and I we are stupid and don't know how to work the car. Can provide pictures and videos but dealerships can never replicate the issue.

The contact owns a 2024 Volkswagen Taos. The contact stated that while attempting to drive from a complete stop and depressing the accelerator pedal, the vehicle failed to respond. The contact stated that there was a message regarding the engine and another unknown message displayed. The contact stated that bystanders assisted in pushing the vehicle out of traffic. The vehicle was towed to the Inn, where the contact was staying. The contact was able to drive the vehicle the following day; however, the failure recurred while attempting to drive from a complete stop at a red light on an interstate. The vehicle was pushed into a parking lot with assistance. The vehicle was towed to the dealer, where it was diagnosed that the fuel rail system pressure was significantly low. The dealer replaced the fuel pump and the gasket. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 5,479.

Vehicle: 2024 Volkswagen Taos SEL Approx. Mileage: 40,000 Dealership: Tom Bush Volkswagen, Jacksonville, FL Component Affected: Service Brakes, Hydraulic – Foundation Components – Disc – Pads Complaint: I’m reporting a serious issue with the rear brakes on my 2024 Volkswagen Taos SEL. At the 30,000-mile service, Tom Bush Volkswagen in Jacksonville, FL documented the rear brake pads at 7mm. At 40,000 miles, they measured 1mm, while the front brake pads—still original—remain at 10mm. This represents excessive and uneven wear on the rear brakes in just 10,000 miles. It is not consistent with standard wear patterns, as the front brakes normally wear faster due to handling the majority of braking force. My vehicle has been driven normally and the tire wear is even at 7/32", showing no signs of abuse or hard braking. Volkswagen issued TSB VWP-22-18 acknowledging premature rear brake wear on Taos models, yet both the dealership and VW customer support claim this is “normal” wear and have refused warranty or goodwill coverage. This is not consistent with vehicle design norms or owner expectations. This may indicate a defect in the braking system, such as caliper drag or electronic parking brake malfunction. The rapid wear of rear brakes—compared to nearly untouched fronts—poses a potential safety risk, especially if the issue goes unnoticed. I am requesting NHTSA investigate this issue for potential brake system defects or improper brake bias that could compromise safe operation.

I have brough my vehicle into the dealership on 3 separate occasions, all of which were the same safety issue - the engine would stall while accelerating and would shut off. However the 3rd incident was the most dangerous. On [XXX], I was driving southbound on [XXX] with my [XXX] daughter, en route to her pediatric appointment. After merging onto the freeway via the on-ramp, I accelerated to approximately 65 MPH and was traveling in the middle lane when the vehicle suddenly stalled. The engine shut off without warning, and the car began to coast in neutral, rapidly decelerating. Simultaneously, multiple dashboard alerts appeared, including the Check Engine light and the high wind warning indicator. As the car lost power, I had to carefully navigate around other vehicles to safely maneuver toward the shoulder of the freeway. Once stopped on the side of the road, I placed the vehicle in park, turned it off, and attempted to restart it. The engine did turn back on, but the Check Engine light remained illuminated. Out of concern for safety, I returned the vehicle to the dealership for service less than 24 hours after picking it up, following the most recent repair and extended test drive performed by Volkswagen stating the vehicle was in working order. My safety and my daughter's were at risk because I was driving on the freeway at speed of 65MPH and the engine stalled making power steering and acceleration challenging as I was trying to get to the shoulder of the freeway. I was almost hit by cars behind me. This is the 3rd time this has been taken to the dealership for inspection and each time they cannot find an issue. The only times it has happened on the road and this is the first time it has happened on the freeway. Additionally, this car is new and has never been in my possession more than 24 hours before going back to the dealership for repairs due to the engine stalling. I have not driven the car for 2 consecutive days without this happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car transmission is lagging. It’s unsafe merging on highway. Lags for way too long when changing lanes and accelerating.

Truck stutters when accelerating, as if it is going to cut off. There were 2 warning signs illuminated on the dashboard. According to the service center it was the road sign display that was malfunctioning. About 3 days later, the service tech said it could be the front camera or sensor. A week after that, it was believed to be a software issue. Almost a month later, there is still not an answer to what has caused the warning lights to come on. Still no word on the stuttering while accelerating.

The speedometer inside the vehicle is off by 4-5 mph at speeds higher than 55 mph. I have timed several miles with my cruise set at 60mph, at 65 mph, and at 70 mph. All miles were off by 4-5mph. To confirm, I used numerous GPS apps to confirm the VW Taos speedometer is indeed off. Digital radar devices on highways have confirmed this as well. I have reached out to the dealer and my local VW dealership and they do not believe this is a safety concern. If I did not notice this, this could be life changing whether it’s an accident, traffic violation, or even something more serious.

While driving I received an 'Auto Start/Stop' error message and my engine light was flashing. Lost drivetrain power. Pulled over and turned vehicle off. After letting it sit for 10 minutes I restarted the vehicle and the Auto Start/Stop error message displayed but no check engine light this time. Drove vehicle home and could not replicate issue.

The contact owns a 2024 Volkswagen Taos. The contact stated that there was an abnormal squeaking sound coming from the brakes. The contact stated that the brakes were metal-on-metal after a brake replacement the month prior. There were no warning lights illuminated. The rear driver’s side brake pads were extremely low. The vehicle was taken to the local dealer, who determined that the brakes were working as designed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 23,000.

VOLKSWAGEN CARE CASE# 06671593. 2024 VOLKSWAGEN TAOS SE FWD CURRENT MILEAGE 11,411. ONGOING BRAKE SYSTEM MALFUNCTIONS FOR MONTHS ON BOTH FRONT AND REAR WHICH HAVE STILL NOT BEEN REPAIRED. LOUD GRINDING, SQUEAKING, GURGLING NOISES AND BURNT BRAKE PADS SMELL FROM FRONT BRAKES. BRAKES FEEL AS IF THEY WERE SLIPPING OR ENGAGING TOO HARSHLY. FINALLY REAR BRAKE PADS WERE REPLACED BY COACHELLA VALLEY VOLKSWAGEN ON 02/04/25 WITHOUT REAR ROTORS RESURFACED OR REPLACED AND SUCH AFFECTED THE VEHICLES BRAKE PERFORMANCE EVEN WORSE, ALMOST CAUSING ME INTO A HEAD ON COLLISION ON MY WAY HOME AFTER SPENDING THE ENTIRE DAY WAITING FOR MY VEHICLE IN THEIR SERVICE DEPARTMENT. THE VEHICLE HAS HAD TROUBLE STARTING UP AS IF IT HAD A DED BATTERY. GAS DIGITAL ODOMETERS, BOTH NUMERICAL AND DASH SYMBOLS OFTEN GET FROZEN WHEN FUELING UP COMPLETELY. GAS ODOMETER WILL REFLECT ABOVE 345 MILES - 400 MILES TO THE EMPTY AND WILL REMAIN FROZEN FOR MULTIPLE DAYS. CUSTOMER HAS TO BASE DRIVING OFF THE MILES AFTER REFUELING INFORMATION SCREEN IN ORDERTO DRIVE VEHICLE. ENTIRE MEDIA SCREEN COMPLETELY FREEZES WHEN DRIVING ON A ROAD TRIP NO MATTER WHAT DEVICE IS CONNECTED BOTH ANDROID OR IPHONE. CUSTOMER HAS HAD TO PULL OVER AND COMPLETELY TURN OFF VEHICLE AROUND 5 MINUTES IN ORDER TO UNFREEZE MEDIA SCREEN. LANE KEEPING SYSTEM MALFUNCTIONS SPECIALLY AT HIGH TEMPERATURE DAYS. LANE KEEPING SYSTEM NOT AVAILABLE SIGN APPEARS FOR MOST OF THE DAY; HOURGLASS NEXT TO A WHITE VEHICLE SIGN WARNING APPEARS MOST OF THE DAY DURING HIGH TEMPERATURES, SIGN TURNS INTO YELLOW / ORANGE WARNING. YELLOW LANE ASSIST CURRENTLY NOT AVAILABLE WARNING SIGN APPEARS IN THE MIDDLE OF THE DASHBOARD. YELLOW EXCLAMATION / TRIANGLE WARNING SIGN APPEARS TO THE LEFT OF THE DASHBOARD. EPC WARNING LIGHT HAS TUNRNED ON AND OFF MULTIPLE TIMES TO THE RIGHT SIDE OF THE DASHBOARD SINCE VEHICLE HAD 2287 MILES.

Was sitting at a stop light, heard a loud pop , and the panaramic sunroof exploded, shattered into pieces on to me and in the auto. 2024 VW Taos

The car was purchased new and now has 1,600 miles. On nine different occasions the car has stopped moving (but has not stalled) when trying to accelerate. In two of those instances (accelerating from a red light and entering a roundabout) I nearly had an accident. I've had the car at the dealership twice and I was told that there were no codes and the car was operating normally. I've found an internet post made by someone having the same issue. I'm not a mechanic, but my impression is that the transmission inadvertently temporarily thinks it is in neutral. This is a genuine safety issue.

Parking brake randomly engaged on vehicle without button engagement. Also is able to engage while vehicle is not in park.

Volkswagen increased the tire diameter of the Taos S 4motion and Taos SE 4motion for 2024 and either did not recalibrate the speedometer or made an error when doing so. Some variants of the VW Atlas might have a similar issue (two reports so far). Because of this corporate negligence, the speedometer reads about 5% LOW. At an indicated 70 MPH the vehicle is actually traveling nearly 74. If exceeding the speed limit kills, then this is a safety issue. It definitely leads to people breaking the law without realizing it. I personally got a speeding ticket as a result. I thought the officer was lying about my speed--but he wasn't. The speedometer was lying. I've asked other owners of these Taos models to check, and every one that has checked (about ten so far) reports the same exact error--it's by design, not just one or two vehicles. A speedometer that reads low is not even legal in the EU. It might be legal in the US, but should not be. The regulation probably dates to a time when speedometers were entirely mechanical and could lose accuracy over time. In this case VW could have properly calibrated the speedometer but did not due to either negligence or incompetence. Perhaps it simplifies the manufacturing process, by letting them use one calibration for multiple tire sizes, and they're taking advantage of the leeway provided by a lax, outdated American regulation. It is an entirely avoidable problem, and indicates that VW does not care about the impact on its American customers. This problem only appears to affect models that are not sold in Germany, where the inaccuracy would be illegal. Please update the regulation and require VW to properly calibrate their speedometers to eliminate the harm being done to American drivers. I have photos and video to substantiate the speedometer inaccuracy. Let me know if this would help. You can replicate the issue yourself with any 2024 Taos S 4motion or SE 4motion with 215/55R18 tires.

The contact owns a 2024 Volkswagen Taos equipped with Kumho Tires, Tire Line: Crugen HP71, Tire Size: 215/40/R18, DOT Number: N/A. The contact stated that while driving at an undisclosed speed, the driver's side rear tire inadvertently exploded. The contact stated that upon pulling to the shoulder of the roadway and visually inspecting the tire, he observed what appeared to be sand in the interior of the tire wall. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The tire was replaced. The manufacturer was not notified of the failure. The tire was original equipment. The failure mileage was 2,000.

Malfunction: Acceleration failure from a full stop. on [XXX], with approx 300 miles on the vehicle, I needed to pull onto the two lanes going my direction on right. On my left was a wide curve blinded by large full trees on [XXX] in Delaware with traffic running 55-65ish. It was a doable look-twice then hustle situation. Waited for traffic to clear, nothing in sight, pulled out fuller throttle but it crawled...immediately I went full throttle with no effect as it continued to steadily crawl for several long seconds until turbo activated. This was way outside of normal-clearly I had been placed in a dangerous situation but thankfully no traffic approached before full speed was obtained. There have been no warning lamps or messages. As for possible symptoms prior to the incident, I had complained to the dealer, day after purchase about the amount of lagging and lunging I was beginning to take notice of, as well as when accelerating from lower gears, it wanted to pull back - like a tap on the brakes. Two workers test drove, expressed experiencing this and determined issue was attributed to being in 'ECO mode' and recommended/showed how to change to regular 'driving mode', which helped but not significantly. Just as easily the children could have been riding with me in the car seats as they often do. This incident was disturbing and I take it seriously. On [XXX], this repeated itself to a lesser yet unacceptable degree taking a right from a standstill on [XXX] in Danville PA. These I reported to the dealership on 7/19 and reported 2nd incident on 7/29 at first scheduled service visit. The incidents have not reproduced themselves so not confirmed by the dealer...no fault codes were identified in ECM, no further diagnostics were performed. My printer doesn't scan-please send me the address so I can mail you a copy of the first service visit 7/30 to be attached to this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Volkswagen Taos. The contact stated while driving at an undisclosed speed at night, the low-beam headlights failed to provide adequate illumination. After a visual inspection of the exterior of the vehicle, the contact became aware that the driver’s and passenger’s side headlights had detached and was moving from left to right. No warning lights were illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 400.

VW CarNet module 75 emergency call module and communication unit is "faulty needs replaced". DTC is B20004B and DTC B14D796 "internal malfunction of the module. Needs replaced." I own 3 VWs and this Module keep failing in our VWs this is major Safty concern for me and my Family this service calls 911 and give gps location in an event of an accident and VW is refusing to do a recall on this all the modules are on backover with no ETA on when customers can get the car fix i was informed it may take a year. This is on a Frist come Frist service so it may take longer i lease and VW is breaking my lease agreement this was included in my lease and vw wont buy back my new car. 2024 carnet has never worked.

I pulled out of my neighborhood onto a freeway and tried to accelerate. The vehicle would not accelerate past 33mph despite continually pressing the gas. The ESC light briefly came on and eventually turned off, and eventually the car started to accelerate again.

The contact owns a 2024 Volkswagen Taos. The contact stated that the vehicle was experiencing electrical failures. The contact stated while driving and slowly coming to a complete stop with her daughter in the front passenger’s seat, the contact felt the brake pedal suddenly traveling further down independently, and the vehicle prematurely came to a stop. Additionally, the radio became excessively loud, causing both the contact and her daughter to feel shocked. The contact stated that there was an abnormal clicking sound coming from the dashboard, followed by an independent increase in the A/C temperature. The contact also stated that the SOS button was inoperable. The vehicle was taken to the dealer, where the contact was informed that the failure could be related to the key fob radio wave. The vehicle was test-driven while the key fob was out of the vehicle; however, the failure recurred. Additionally, the contact stated that while driving 50 MPH, the front passenger's side tire became flat. The contact pulled to the side of the road. Roadside assistance was contacted and replaced the tire with the spare tire. The vehicle was later taken to an independent mechanic, where the contact was informed that the wheel housing had caused a hole in the tire. The front passenger's side tire was replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.

My 2024 S AWD VW Taos has a serious lag when I need to speed up fast. The car does not go at all if I try to accelerate quickly and has almost caused many accidents. I have needed to quickly get out of the way of other drivers who were not paying attention and tried to accelerate quickly only to have my car not go anywhere. I am afraid to let my children drive this vehicle or even ride with me due to the fact that i cant count on it to work when i need to drive defensively.

I am writing to bring to your urgent attention a troubling issue I've encountered with my recently leased 2024 VW Taos, which I obtained in March 2024. This vehicle was meant to be a birthday gift to myself, a gesture of personal and professional advancement as I pursue my career as a home inspector. However, since the day I drove off the lot, I have been faced with a persistent and potentially hazardous problem: the CarPlay Apple Play GPS system has been malfunctioning, redirecting with every single use. I took immediate action by returning to the Volkswagen shop services, expecting a prompt resolution. To my dismay, I was met with a disheartening response. The technicians informed me that they were unable to rectify the situation, attributing the issue to my carrier cell tower and the vehicle system. Such a dismissive response not only fails to address the severity of the problem but also disregards the fundamental purpose of a vehicle's navigation system: to ensure safe and efficient travel. As a black man working in a demanding profession such as home inspection, the reliability of my vehicle's GPS system is paramount to my safety. Being redirected unexpectedly due to a GPS malfunction poses not only inconvenience but also potential danger, particularly in unfamiliar areas. Furthermore, as a consumer, it is deeply unsettling to pay for a vehicle that falls short of basic expectations in terms of functionality and reliability. The response from Dick Hannah VW shop service, stating that they cannot address this issue, is wholly unacceptable. As the manufacturer of the vehicle, they bear the responsibility of ensuring that their products meet the highest standards of quality and safety. To dismiss a critical issue such as a malfunctioning GPS system as beyond their control is not only irresponsible but also undermines the trust and confidence of consumers.

I was at a light with the car on and in drive. The light turned green and I pressed on the gas and the vehicle was unresponsive. I confirmed that the vehicle was turned on and actively in drive -- but when I pressed on the gas to accelerate, it wouldn't move. I had to turn the car off and on again for it to restart. I was in traffic with people behind me, unable to control my vehicle. And my child was in the car.