2023 Volkswagen Taos Problems & Complaints

Whole dash goes black while driving. Also fuel system is not up to par. Rear brakes fail after 6months on my third time changing them since I purchase the car.

Rear brake wearing out extremely fast. No warning from VW Replaced twice in 40 000

Cylinder head gaskets) replaced - Cylinder head serviced/repaired - Timing belt replaced

Started driving, engine light comes on and it shows error code “start/stop error” Car won’t go past 30pmh.

I took the vehicle in to the VW dealership for service on 06/30/25 and they found that the head gasket had failed after only 26500 miles. A failed head gasket could lead to engine failure during operation which would create a significant safety issue.

I was told there was a leak in my coolant system that has happened to many other with the 22 and 23 taos. If out of warranty the claim would be almost 5k even though my car is only 2 years old. The work needed to be done is labor intensive and also a issues with the cylinder head gasket.

I was driving home from work in rush hour so traffic was pretty heavy and all of the sudden my gas pedal would not accelerate my car at all. I was cruising at 8-10 MPH as it was stop and go traffic. About 10 seconds later my break pedal stiffens and I am unable to break. Neither the gas or break pedal were functioning. It is a miracle that no accident was caused. I turned on my hazards lights but I was in the middle lane so I was unable to pull over (as I could not accelerate or break). I put my car in neutral but that did not help anything. I ended up having to put my car in park and turn the car completely off and back on before the pedals would function again. I got my car towed after the situation as I was terrified to drive in case it happened again. The dealership told me since no lights or codes came up they can’t find anything wrong. They gave me my car back but I do not feel safe driving the vehicle.

Rear brake pads needed replaced at 16,000 miles and need replaced again at 50,000. VW refuses to replace them or address the issue since the car is no longer under warranty.

head gasket is leaking - dealer won't acknowlege the problem - coolant leaking into oil- low coolant light comes on

Head gasket failure, car loses combustion, u safe to drive. Engine light has been on for 5 months so far. Dealer has not been able to fix it.

I purchased this car on 11/16/2023, brand new with 32 miles on it. On 11/20/2023 the automatic start-stop failed while I was at an intersection and the car would not move. There were no warning lights, messages, or other symptoms of the problem. Fortunately a police officer drove through the area minutes after the car stopped and was able to help me until a tow truck arrived. The car was towed to the dealership, who determined that the issue was with the starter, but did not provide me with paperwork as they put me in a different vehicle.

On 12/20/25, the "lane assist not available" and the "EPC" warning indicators lit up. I was in the car with my 11 year old, we pulled over and looked in the manual to understand EPC, and the manual said it "is possible to continue driving," so we continued. As we entered the freeway the car went into limp mode and would not accelerate. I put the gas pedal to the floor, put on my hazard lights, and got off at the next exit, but we did were not able to drive > 40 mph on a crowded, rainy freeway with big-rigs ahead, behind, and to the left of us. We got off at the next exit, drove to a parking lot and let the car rest for 10-15 minutes. When we turned it back on, the "Exhaust System Malfunction" light and "Central Warning Light" indicators were on. The lane assist not available indicator had lit up a day prior, as well. My safety and the safety of my child were at risk on the freeway. I called the dealership from which I had purchased the car 2 years earlier and which has ~11,280 miles. I was told by their service department to drive the car home, but not to drive it after that. However, they also told me to drive the car from my home to their shop (10 miles), but to avoid the freeway, in order to have it serviced. This suggestion also put me at risk, as it would have been unsafe to drive the car between my home and their shop. I did call back to say that I didn't feel safe driving it, at which point they looked up my car and saw that it is under warranty, which includes roadside assistance coverage. The car will be towed to their shop on the morning of 12/22/25.

I am reporting a 2023 Volkswagen Taos, VIN [XXX] , purchased new on [XXX]. The vehicle has shut off completely while driving three times, each time with multiple warning lights. Incident 1 – [XXX]: Engine shut off while driving. The dealership told me it was “safe to drive in” and claimed to repair it, but the problem returned. Incident 2 – [XXX]: Engine shut off again, required towing. The dealership attempted another repair, but it was not fixed. Incident 3 – [XXX]: Engine shut off at 55 mph on the highway, and the vehicle lost brake assist, creating a severe safety hazard. Roadside Assistance initially refused to tow unless I paid over $500. I have an open Volkswagen Corporate safety defect case, #[XXX], and the dealership has opened a repair order today to document the issue. Despite multiple repair attempts, the defect persists, making the vehicle unsafe to drive INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I currently lease this vehicle through Volkswagen, and it's been nothing but causing me trouble. The Engine Power Control (EPC) light comes on at random, and it significantly reduces my RPMs to the point where I cannot accelerate properly on the highway or up a hill. I have almost been t-boned after pulling out into a road, and as soon as I get on the road, the car does a "rocket ship" maneuver.

Rear brake pads and rotors worn out at 32000 miles. Rear brake pads originally worn out and replaced under warranty at 16800 miles. Dealership states that the issue is no longer covered under warranty. This excessive wear is a safety concern as it points to a design flaw in the braking system that is causing unexpected braking pressure to be applied to the rear brakes which may be causing extended stopping distances and could lead to brake failure.

Premature tire wear. OEM tires worn out after 32000 miles. Dealership states that tires are worn out and need to be replaced. Tires wearing out this fast indicates a problem in the suspension design of the vehicle that could lead to decreased traction and handling and contribute to an accident. Dealership/manufacturer are offering no explanation or solution to the premature wear issue.

While I was driving down the road going 40 mph I heard and felt the engine stop. My dashboard display and stereo cut off, and the check engine light, check oil light, check battery light, and tire pressure alert light came on. I could not accelerate my car or move it forward at all, I could not see the speedometer due to the dashboard display going out. I pulled over and put the vehicle in park before turning it off. I waited a minute or two and turned it back on with no issue, it proceeded to drive with no further problems. I took it in to the dealership where I purchased the car and they told me they performed all the checks possible and found no issue with the vehicle. They were unable to reproduce the issue when they drove the car. As of now this has happened once in this vehicle.

The vehicle begins to feel like it is skipping while driving. The EPC light comes on, the dashboard beeps and indicates lane assist is unavailable, check engine sign illuminates. The vehicle will drive for a short time but then jerks and just stops. This has happened at least 3 times. Dealer has already replaced the fuel pump, electrical wiring and some switch that wasn't readying properly. After the fuel pump was replaced, the tank was filled, continue to track down miles and gallons. When the vehicle got to 135 travel miles left and one notch above the gas tank, it jerked and stopped immediately at an unsafe spot on the road. The sensor was not properly reading the gas and the tank was empty! This last incident was the same evening after an inspection and 60K service. This vehicle is unsafe and VW should be making this right. Warranty has expired and now they want to charge me for the same issue. This has been going on for months and I believe the vehicle is unsafe and is putting me in danger of having or creating a bad accident.

The rearview camera will shift the picture from time to time/distort it. Others times the camera won't come on, displays message saying "rear-view camera unavailable", or the screen comes on and it flickers the lighting to the picture.

On Sunday 8/24/25 I was driving home and the sunroof spontaneously exploded while I was driving. I was covered in glass and have a few minor cuts. I was extremely upset and traumatized. There were no warning signs prior to the sunroof spontaneously exploding. I did report it to my insurance company but I also called Volkswagen. Volkswagen instructed me to take it to a local dealership which I did.

2023 Taos SE shuts off completely at red lights/when I’m stopped more than 60 seconds. It prompts me to shift into park, put the key to steering column and restart, then shift back into drive and go. Dealer scanned it on two separate occasions and has no explanation. Couldn’t reproduce. Very dangerous as increases risk of crashes and rear ended when a car needs to be restarted mid roadway. The 2022 model had a recall for this exact stalling issue and they claimed to have fixed it but doesn’t appear so. Last occurred to me 9/6/2025 around 7:13pm.

Rear breake pads and rotors need replacement after extremely low miles driven and no functional indication of such wear during driving and no warning. Found during regular oil change maintenance at dealership. Unsure if the component has been inspected by another party. Only 26000 miles on the vehicle and over half of those are highway miles. Rear brake pads are of poor durability and pose a safety risk for poor brake functioning.

2023 VW Taos leased in June 2023 - needed to replace brakes 2 years (June 2025) into owning the car. Inspection would not pass without them. This is an excessively quick wear that cost me over $600 for a leased vehicle that should be just basic ownership during 3 year lease. August 2025 - Brought in for an oil change and a coolant yellow light on dashboard. Our local mechanic would not touch the coolant issue as he said it seems to be related to a head gasket leak. The 2022 model had many issues with this problem, however no issues are reported on the 2023 Taos. I have had to find another vehicle to drive and wait 5 days to get it into our local VW dealership, who told us it was OK to drive without even looking at the vehicle. No thank you! We called VW and if in fact this is a head gasket, it would be covered under warranty. These are each pretty serious safety concerns and needs to be reported for future owners of this vehicle. Not interested in another VW after these incidents. We are a first time leaser of them - thank goodness it wasn't a purchase.

The contact owns a 2023 Volkswagen Taos. The contact stated that while operating the vehicle, the check engine warning light illuminated. The vehicle was taken to the local dealer, who diagnosed that there was coolant intrusion into the head gasket. The head gasket was replaced, and the vehicle was repaired. Later, while driving 55 MPH, the message "Transmission Failure" was displayed and the transmission shifted to D2, causing the vehicle to decelerate to 25 MPH. The vehicle was parked, and after restarting the vehicle, the vehicle operated normally. The vehicle was later taken to the local dealer, who diagnosed that the Medtronic transmission had failed and needed to be replaced; however, parts were on back order. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10,185.

I had my brakes inspected by VW at 20k miles and everything was fine. Then I took a long road trip using the Active Cruise Control (ACC) system extensively and during my next service at 25k my rear brakes and rotors needed replacement. Looking at numerous forms and owner experience, there is a problem with the VW Taos, likely with the ACC system or other control systems excessively braking the rear brakes, resulting in early failure. VW has not addressed this issue.

My steering wheel does not turn

The contact owns a 2023 Volkswagen Taos. The contact stated while driving 45 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The ETC (Electronic Throttle Control) warning light illuminated. In addition, the engine revved independently. The vehicle was taken to the dealer where it was diagnosed that the cam shaft timing had failed. The timing belt and cam magnet were replaced. The contact stated that on a separate occasion, while driving 45 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal and the engine revved independently. The ETC warning light illuminated. The vehicle was taken back to the dealer and was diagnosed that the cam shaft sensor had failed. The vehicle was repaired. The contact stated that recently the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was taken back to the dealer to be diagnosed and the contact was informed that the air hose had failed. The vehicle was repaired. The contact stated that several unknown warning lights were illuminated intermittently. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

1)- Brake pads were worn out very fast twice when I first bought the vehicle. Eventually, the dealership had to replace them with after market brake pads. 2)- Check engine light keeps turning on and on - code P2421 EVAP canister stuck open despite all the expensive repairs at the dealership.

Unknown sometimes have to wait 2 to 3 seconds after stepping on the gas pedal before the car starts accelerating from a stop or at really low speeds.

unknown jerkiness or lurching, especially when driving at lower speeds, especially if you’re used to driving a regular automatic with a heavy foot. Slow to downshift Jerkiness or lurching when accelerating from a stop Shifts to higher gears too early

unknown head gasket, went out at 22,000 miles Low coolant light High engine temperatures Overheating Empty coolant reservoir Smell of coolant Coolant residue on the engine block Most of the head gasket failures also occurred at relatively low miles.

unknown Rear brakes and rotors are wearing out in 1/2 the time that normal breaks ware out

Start/Stop switch corroded and not operating vehicle. Dealer wants to charge me for replacing on a 2 year old car. Both rear shock absorbers are leaking and need replaced. Dealer wants to charge me for replacing on a 2 year old car.

Car only has 16,000 miles on it. Started smelling antifreeze when the car was started. Took to dealer- faulty, failing head gasket. Bad since manufactured. Also, brakes had sounded loud since purchased. Told this was just the type of brakes. Upon inspection of the vehicle for the head gasket it was noted that the rear brake pads need replaced!! Again, this car only has 16,000 miles on it. From research it appears the head gasket and rear brakes are an issue for the 2023 Taos. Dealer/shop has had the car for 6 days and I was told if I needed a loaner it would now cost me $ out of pocket....for a manufactured failure.

Vehicle Make/Model/Year: 2023 Volkswagen Taos Component: Service Brakes / Electronic Parking Brake Odometer Reading: ~45,000 miles I am reporting a recurring issue with the rear brake pads on my 2023 Volkswagen Taos. The rear brakes were first replaced at around 25,000K miles due to premature wear and noise. A little over a year later, the brakes are again making noise and showing signs of wear. The issue appears to be affecting many Taos owners based on online forums and published warranty extensions from Volkswagen. Volkswagen has acknowledged premature rear brake pad wear on 2022–2025 Taos models by extending the brake pad warranty to 2 years or 24,000 miles. However, I am now outside of this extended warranty due to mileage, and the manufacturer is declining further coverage, citing "normal wear and tear" — despite this clearly being a design or electronic system defect, not regular use. There is reason to believe the Electronic Parking Brake (EPB) or brake bias may be contributing to the excessive rear brake wear. I am concerned that this could pose a safety risk if the brakes fail unexpectedly, and it is also placing an undue financial burden on owners who must replace brakes every year. I am requesting that NHTSA investigate this issue further and determine whether it warrants a broader recall or mandatory service campaign to protect consumer safety.

Accelerating Transmission Shifting When accelerating from a full stop, using same force of pressure on foot to accelerate the vehicles behaves differently every time. Vehicle will rev and have a 1-3 second delay to move the wheels/tires, or have no delay. There is no common variable to know how the vehicle will accelerate from stop to stop. Have tried to narrow down anything unique to identify when this happens but it is sporadic and unknowing how the vehicle will behave. Specifically, have noted if the occurrences are unique to: Slope or incline, humid weather versus dry, fuel type (have always used same), cold temperatures versus warmer or cool, or any unique non-ordinary operating conditions. Safety risk- anytime vehicle is supposed to accelerate. Daily safety risks- We enter a roundabout and attempt to accelerate, and vehicle hesitates for 3 seconds causing us to not enter or risk hitting vehicle oncoming. Vehicle behind attempts ot accelerate as well usually resulting in. honking at us- daily. Left hand turn. Apply pressure to accelerator, and cannot make turn or get hit by oncoming vehicle. Parking lot. Accelerate over speedbump, vehicle lags/rev's, and then rapid acceleration causes vehicle to jolt almost hitting people/animals. Window will go up when switch is in position to lower and vice versa. Issue from day one. Our dog was in vehicle. Window down about 4 inches. At intersection. Went to accelerate which hesitated while holding switch to lower window, and window went up with our dogs nose still between car interior and exterior. Focus was on driving if we could make through intersection and could only imagine if we had a child with their hand out. The above is noted when vehicle has been in for service. Vehicle is currently at dealer and we will not accept vehicle until Volkswagen identifies issues. Known issues with this year and model AWD model.

Went to a VW dealer in Sept of 2024. Dealer recommended that I get new rear brakes as they were low. VW had a service bulletin extending the warranty, but the dealer refused to offer warranty work as they were not worn enough even though they said they needed to be replaced. As of March 2025. the rear brakes are now metal on metal with no warning given under 30k miles. This is a known manufacture defect. Volkswagen in March 2025 refused to offer warranty, as it expired a few weeks ago. No warning given and known faulty rear brakes. A major safety issue.

We purchased our 2023 Taos in Jan of 2024. The vehicle had approximately 24,500 miles when a grinding noise began terminating from the rear wheels. At the time of appointment at Ontario VW vehicle had 25147 miles. we were told that the rear brakes were bad, at 0%, and the rotors were damaged as well. 1. Brakes on cars do not wear rear wheels first. The dealer admitted not that is not normal wear, but adamantly stated the car is in "normal operational mode". However no one will answer why the brakes failed prematurely or who is responsible (except the customer) 2. there is a warranty extension for this problem. This was not discussed at the dealership at any time. I found the extension and called to speak with a manager 3 days later. When asked Dominic Alessi the service manager stated "We don't market "warranty extensions". He self-admitted that his dealership withholds information to customers and engages in deceptive practices to a customer. He further went on and stated, "We are here to sell and fix cars". I had to ask if there was a customer service aspect. In addition he spoke down to the customer and attempted to employ tactics that are considered unethical, dishonest, and eluding to information that was inapplicable (single side failure of the brake system) 3. I contacted VW corporate. I have an email that clearly states that the vehicle will not be fixed, covered, addressed, or any other service. that I need not contact anyone further. in closing I have a VW Taos bought off the lot, brand new. the rear brakes failed without warning until they were grinding. Brakes on a vehicle that are not designed to wear the rear first. There are supposed to be wear indications (squeaking). Despite design the brakes failed 1147 miles at the dealership after a known problem had a warranty extension. No one will address the failed brakes, the poor interactions with a manager, and unwillingness to do the right thing by a corporation.

3 times in the past year including today, the car has completely turned off while in drive at a red light or stop sign. It is not the auto start/stop, it simply completely shuts off the car and when I take my foot off the break the car says “shift gear into park and manually restart car” this has almost caused an accident every time and is a safety issue. I reported to dealer, they’ve heard of this before but can’t replicate or find issue. It is not safe for the cars engine to shut off while in drive and have to stop in the middle of road and shift gears and manually restart car. Major safety issue

Hazard warning light came on for low coolant on 1/18/2025. Almost empty of coolant. Bought VW coolant and filled. Brought in to dealer I bought the car from, told it was the head gasket leaking (after $170 charge). Quoted me an estimate of almost $4000. Told me it was not under warranty- my car has a little over 56,000. Warranty ends at 50,000. Dealer told me this is a known issue.

12,000 mile VW Taos coolent light went off. Faulty Engine coolant gasket failed. Took it into the dealership they also needed to replace the back brakes! Entertainment/radio screen randomly goes off as well. This is the second time it's been taken in because of an issue. Will not bee keeping this car.

While driving Dec 10, 2024 my VW Taos failed to accelerate after slowing at an intersection. If this happens when I’m turning, on coming traffic has to slow down unexpectedly. The EPC light and check engine light came on. Car would not go above 15-20 mph. Called dealer and cautiously drove car to dealer. The mechanic said a popped fuse was reason the lights came on and car wouldn’t accelerate. They replaced 10A fuse and said codes/lights corrected. Now on 12/23/24 same exact issue has occurred. This is a huge safety concern. Taos 2022 models had a safety recall for a fuel delivery module that was causing that exact same issues and EPC and check engine light to come on. I am waiting for the dealer to call me back now to discuss how serious this really is and to get them to acknowledge they didn’t truly diagnose the vehicle the first time (given the 2022 Taos safety recall). Please investigate, I believe the 2023 models have the exact same problem. Not being able to accelerate is dangerous in multiple scenarios.

The infotainment system goes black while driving. When I first bought the car in May 2023 it was going black a few times. I took it to the dealership and they alleged the system was replaced. Now the infotainment system goes black while driving multiple times per week. There have been multiple times that it goes black and resets while I am backing out. This is extremely frustrating and unsafe if I am relying on gps maps to get to my destination and the system goes black while driving and when I back out it creates a safety hazard.

After about 10,000 miles, we started getting a loud squeal noise in the front brake area when taking off from a stop. We have taken the vehicle to the dealership and also spoke to the service department several times. We keep getting told that it is a common noise with the Taos and there is nothing wrong or no fix. There is no way a brand-new vehicle should be making this noise.

The contact owns a 2023 Volkswagen Taos. The contact stated while approaching the vehicle, there was a loud pop coming from the lower driver’s side of the vehicle, and shortly afterwards the contact noticed a crack on the front windshield. The contact stated that the windshield had been replaced twice before and was awaiting the replacement of the windshield again. The contact stated that the cracks all stated at the same place on the windshield. The local dealer was contacted and declined to repair the vehicle because there was no open recall for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100.

OCU module goes out. It takes out the SOS button. SOS light turns red and two lights on the dash turn on. This is the third time for this vehicle. Replace the module until it fails again, and throw another one at it. No actual fix.

Vehicle displayed instances of overheating but was told by dealership it wasn't a big issue and the vehicle was safe to drive. I took the vehicle to the dealership for scheduled maintenance and when I returned to pick up the vehicle I was told that coolant was leaking into the oil and the head gasket was defective. The service desk representative stated the head gasket is a known issue in the 2022-23 models. The engine will need to be taken out of the vehicle, taken apart, and a new gasket installed. I was also told this issue would most likely happen again due to the design of the gasket. Parts are on order and the dealership has the vehicle as it's not safe to drive prior to repairs being made.

Haven’t owned the vehicle for 2 years and I’ve already had to have brake lines replaced, windshield and now the head gasket has crapped out. Which apparently is a huge issue with this vehicle. It’s really the worst buy I’ve ever made. Trade in value, at just 2 years old, is only 19,000…when I paid 30….it’s really awful. Now I have to wait for, God only knows how long, because the parts are on back order, to have it fixed! Volkswagen has ruined me for ever loving their name.

I have brought the Taos back to Volkswagen dealership repeatedly for failure of the infotainment screen this screen displays the back up camera when the car is put into reverse The dates :12/14/23 , 2/21/24 , 8/27/24 ,9/5/24 , 10/23/24 , 11/13/24. Each time inspections , repairs, updates have been made and through 11/5/24 the infotainment screen has continued to fail without warning leaving us without access to the back up camera ( along with other information). In discussing these issues with Taylor B, from Volkswagen customer service she states this is a known issue with the Taos but can not offer any solution to the problem Mileage and date of incident indicate the start of issue

On August 4th, 2024 Volkswagen Taos coolant reservoir at 17,348 miles was nearly empty. Went to closest dealership, which could not set appointment to look at until October 21. Every couple hundred of miles, I have had to refill the coolant level. The VW Taos was finally able to be diagnosed with a head gasket failure on October 21, 2024 with 22,359 miles. The parts and fix are a couple of months out, with no current ETA. Was given back vehicle to drive in the meantime. This is a major safety issue, as the gasket could completely fail at any time. This is also causing premature wear on the engine, as coolant will be leaking into the oil. The manufacture, Volkswagen, was contacted and unable to offer any assistance and told to keep driving in the meantime, since the dealer gave me back the vehicle.

a low coolant light went on . Brought car in and head gasket and rear brake pads need to be replaced. the car has 16000 miles on it. This is unacceptable. !!!!!!!!!!!! I would like to know if the car will be replaced with the same faulty brake pads and the same faulty head gasket. These are know issues so why hasn't VW fixed both these parts and why would I want to same ones in my car that are known to be faulty.

On 9/5/2024 I brought the vehicle into the dealer for the 30000 mile service. Upon inspection the dealer found the rear brake pads were badly worn and needed replacement and that they were not under warranty and that I would be responsible for the cost. In February 2024 Volkswagen sent me a notice that they were extending the warranty on the rear pads to 24000 mi / 2 years from 12000 mi / 1year but did not indicate why. I referenced this notice to the dealer and stated I thought the pads should be covered as even though I had 30000 miles on the vehicle it was only 18 months old and that the large discrepancy between the front and rear brake pads 10 mm vs 2 mm showed that the rear pads were subpar. That has gone nowhere. I have been trying to negotiate some kind of middle ground on this but with no resolution a this point. I realize the Web is not always a reliable source of information but I have found incidents similar to mine which also include two other issues that my vehicle has : Head gasket failure causing coolant leaks - this was found on my vehicle with repairs scheduled as soon as the parts come in. And severe hesitation during acceleration which was identified as a turbo issue which was corrected by an “ adaptation “ of the turbo which I should monitor ongoing which leads me to believe this could be a continuing issue. These two repairs were under warranty. Both of these issues pose concerning safety and performance issues. And a previous problem with the display screen that shows the backup camera, which was corrected after repeated visits . All these issues on the vehicle less than 2 years old cause me great concern about it being a safe car ongoing. I hope you find this information useful. Thank you

I was attempting to turn left across on coming traffic, plenty of room safety wise. The engine lagged and would not speed up. Pedal almost the the floor and I was going maybe 5 mph, the car was barley rolling and had the two cars coming not been paying attention I would have been tboned. Once through the intersection the vehicle aggressively sped up. Took the vehicle into the dealership they had it 28 days, confirmed they felt the engine lag and ran diagnostics and couldn’t find anything wrong but whatever they did fixed it for about 3 weeks and now the engine is lagging again.

The vehicle has 8000 miles on it and was sold to me knowing it had a well known head gasket problem. The vehicle has acceleration and overheating problems when it runs out of coolant which is leaking. The problem has been confirmed by suburban Vw in Farmington hills Michigan and it has been in service there since [XXX]. I reported the problem 8 months after purchase but they were unable to take it in due to many different reasons including lack of spare parts, not enough staff and no rental cars. I have had to top the coolant up on 5 occasions and have had leaks and stains on my garage floor which I reported INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

EPC (engine light) light came on two separate times while car stopped accelerating and was shaking a lot with smells of chemicals from vents all at once. Inside electrical issues as well. Car bought new First incident was the first week and a few months later and a year later

Vehicle has Bluetooth and stopped working. Took it to the dealer they stated the j494car net module not functioning. This caused the sos system to not work the Bluetooth not to work and the app to track the vehicle not to work. They had to replace the module to get it to work.

Vehicle will take off like a rocket when accelerating from a stop. I had to restart the vehicle because it had no acceleration before issue started. Took to the dealer was told that this is normal. I was then advised to put the vehicle in sport mode and it should stop. Vehicle has only 3300 miles on it and this is a new issue that just started. Took it to a local shop and it showed a p2422 so we took it to the dealer and that’s when they stated no codes found and no issues found. We have multiple videos of the rocket take off.

Coolant leak and head gasket problem after only 20,000 miles. Common issue others have reported.

The component that appears to have malfunctioned is the vehicle's turbocharger or acceleration system. This issue is reproducible upon request for inspection. The malfunction poses a significant safety risk as it creates a delay in the vehicle's response when turning, leaving the vehicle momentarily stranded in the middle of the opposite lane. This puts the driver and other road users at risk of collision. The problem has been confirmed by my dealership. They attributed it to turbo lag and advised against using Sam's Club gas. Despite following their advice, the issue has persisted. The vehicle has yet to inspected by my dealership. There have been no inspections by the manufacturer, police, or insurance representatives as of now. There have been no warning lamps, messages, or other symptoms prior to the failure. The acceleration lag was initially subtle but has progressively become more severe over time. Whenever I attempt to make a normal right or left turn, my car hesitates for approximately three seconds before abruptly accelerating into the intended lane. This delay leaves me temporarily stuck in the middle of the opposite lane, creating a hazardous situation. The dealership diagnosed it as turbo lag and recommended against using Sam's Club gas, but the issue persists and has worsened. Now, the car exhibits significant acceleration lag after stopping for more than three seconds, followed by a sudden surge of speed. This behavior is particularly dangerous at intersections and during turns.

Purchased 12/1/202312/2/2023- Tire flat next day (paid 200.00) 12/7/2023-  2/1/2024-EPC 2/2/2024- EPC again 4/9/2024- 1-squeak breaks - no resolve 2-Red circle warning in the middle of the cluster-no resolve3-wireless phone and gps turns off -no resolve 6/1/2041-Brakes squeak (2x)- 2 new brake pads 2-Radio (2x) screen will turn off and reset-maps- software was updated 3- wipers sporadically stop and turn on no reason-  nothing found 4-Electrical- Yellow warning lights with forward and/or side collision came on and shut off. - no resolve.  

I bought this vehicle in April of 2023, brand new with 300 miles on it. The dealership then sold to a different dealership in June of 2023. In November/December of 2023, a light on my dash came on saying that my antifreeze was low. I opened up the hood and there was absolutely NO antifreeze in it. I called my dealership, they couldn't get me in until January 2024. So I filled it up with antifreeze and made it to my appointment in early January. The dealership told me that my previous dealership hadn't filled up my antifreeze all the way and that I had just burned that much since April. They topped it off and "checked all the lines". Then in April of 2024, the antifreeze light came on AGAIN. Not even 4 months later. I go check and AGAIN my antifreeze is completely EMPTY. NOT EVEN 4 MONTHS LATER! So I call the dealership and tell them what's going on. They get me in and then call me to tell me my head-gasket is blown. On my brand new car?!?!? So the dealership has now had my dealership since May 5th, 2024. It is now June 5th, 2024 and they are still waiting on parts. The car as of May 5th, 2024 had 12,000 miles on it. There were no signs of my antifreeze leaking, I park it in the garage everyday, nothing on the floor of the garage. The only thing that made me aware was the light coming on and screaming at me that I had no antifreeze.

When I was driving on I-66 West yesterday on the Toll lanes with my family I had my cruise control on at 65 mph. Then suddenly the vehicle braked on it own without any warning messages. The braking was sudden and fortunately before coming to a complete stop in the middle of the interstate, I manually applied the brakes, briefly, to turn off the cruise control and then accelerate which seemed to resolve the issue. Hardly 2 minutes later, when I was not on cruise control and driving at around 65mph (the cruise button was on but not set at this time), the vehicle issued an Emergency Braking warning and started to brake very rapidly. This was very scary because braking or accelerating did not resolve the issue and vehicles behind me had to avoid hitting me from the rear. The only thing that worked was turning the cruise control off completely. Rest of the journey I decided to not activate cruise control button and the problem was not noticed. This is the first such incident (and hopefully the last) experienced on my barely a year old leased vehicle. Also as an FYI: (a) I have driven hundreds of times before using its cruise control without an issue. (b) I was West facing around 6:00 pm against the setting sun and I was about to go under a bridge when both the braking issues occurred.

I purchased this car new less than 18 months ago and have been problems with it ever since. Brakes wear down prematurely and cause metal contact to rotors that causes bad screeching, stutters and affects my braking distance. I work for drive-share platforms as well as work as a personal driver for children in Ventura County and become more and more worried about the safety of my passengers as well as myself. I've taken my vehicle to the dealership multiple times and they keep repeating that everything is normal over and over again or that they fix whatever issue that they find but my car is still not fixed. This has been going on for over a year, they don't offer any help and they seem to ignore my concerns and I am very unsatisfied with Ventura Volkswagon and their customer service. I'm tired of having to pay to replace my rear brakes every 1-2 months, I want VW to find a better solution for me since this malfunction isn't only related to my vehicle. I see tons of other VW Taos owners complain online about the same issue and how VW just tells everyone that they need new brakes! Find a permanent fix, or give me my money back... They tell me to keep driving it as it is but I can't work with my vehicle in this condition knowing that the occupants' safety is compromised.

The contact owns a 2023 Volkswagen Taos equipped with Kumho Tires, Tire Line: Crugen HP71, Tire Size: 215/55/R18, DOT Number: [XXX]. The contact stated that the TPMS warning light was illuminated. The vehicle was taken to a local dealer and the warning light was reset. The contact stated that the failure had reoccurred. The contact stated that the tires were defective; however, the dealer refused to replace the tires. The tire manufacturer was not made aware of the failure. The tire failure mileage was unknown. The vehicle failure mileage was approximately 130,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Defective braking system Persistent noise from brake pads and rotors After many attempts to fix the issue, dealer stated there is nothing further they can do

The vehicle has less than 16,000 miles and the rear brake pads already need to be replaced. Volkswagen refuses to cover the replacement even though the brake pads should not have worn out so soon.

My brakes went bad in under 5,000 miles they replaced the rear and now the front brakes are making noise. I have had to go into the dealer twice to get my coolant replaced. It needs it again and I feel we should not have to keep going into the shop when there is a known head gasket issue.

Red central warning light and coolant/temp light came on when leaving home. Blown head gasket at 10,150 miles. Car had no coolant, had to be towed. Dealer agress it's the head gasket. No ETA on parts at this time.

Navigation system is frequently giving an incorrect location. This has been occurring since I purchased the vehicle in September. My concern is that if I needed to transport myself or another to emergency services or if I needed to let emergency services personnel know my location I would be unable to do so correctly. Incidents such as mine are not unique if you can see here on the Taos forum. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear brake pads and rotors went out twice Noise coming front wheel at low speed Window goes down when you press up

Two months ago I noticed an issue with my 2023 VW Taos. VW topped off the fluids and told me to stop back in if it happened again. Three weeks later I was 200 miles from home and it happened again. I stopped in another VW dealer and they topped off the fluids and said if it happened again to bring it in. Today, December 15, 2023 I take my vehicle to the VW dealer with ~22,000 miles and the service advisor and mechanic come over to me and said "we are not allowing you to leave in your car today". I asked why and they said the head gasket is gone and the engine needs to be taken apart. They said corporate requires pictures of this because it is a known problem with this engine between 20K and 30K miles the engine head gasket cracks, coolant light enables, and the engine can blow. They gave me a loaner and said plan to be in the car for a few months as we have a back order on parts, corporate needs to review this, and it will take time as we must remove the engine to repair the gaskets that are in between the upper and lower sections. I come home and log into a VW Taos forum online to find 6,000 people reporting this same issue in the US and Canada. This has not been recalled, but it is obvious from the forum that models between 2019 and 2023 with this specific engine type has this issue and it is well known to VW but they're not recalling it. I don't want a car after the engine has come out and gone back in. They need to take my car back and keep it! How can this be allowed in America?

While driving 65mph on fwy when the passenger side rear window SHATTERED! No rock, no bump, no shot, nothing. It absolutely imploded for no reason! The car was bought brand new ONE MONTH ago. It came with “factory tint” but it, too, disintegrated. I am very concerned about what caused this and when it may happen again. There is something really wrong with this window. The dealership says I will have to pay for it.

Engine cooling system has lost coolant. Very concerned because it is not leaking or evaporating - has entered the engine.

The throttle response from a stop in the Taos is not immediate. Sometimes it will take 2 seconds to react to throttle input. There have been times where you accelerate and it will go extremely slow ans then a sudden burst of acceleration. This can be extremely dangerous when pulling into a roadway with traffic. There is also not an immediate reaction when throttle is applied quickly at Highway speeds. Almost was hit 3 times while driving this car because it would not accelerate as expected.

After setting the emergency brake in wet conditions, rear pads fuse themselves to the rear rotors. When the E-Brake is disengaged, the car wont move. The solution is to stand on the gas until enough power dislodges the brake pads. After this exercise, there is a high spot on the rotors that needs to be scuffed off before normal operation resumes. This is a significant safety issue as many could try to dislodge the brakes and lose control when they unexpectedly release. I have taken to the dealer and have been told this is normal operation. A quick search of the internet yields others complaining about similar issues.

Purchased a 2023 VW Taos SE on December 21st, 2022, with 11 miles on it. The first check engine light came on the end of January 2023 and it started having the acceleration lagging issue right before that. Dealer said it was a fuel issue and fixed it. Second check engine light was in March, dealer said to not top off the gas when pumping and fixed it. Third check engine light came on in April and VW Corporate's Service team got involved, claimed it was an emissions issue and fixed it. This entire time, the acceleration lagging issue continued sporadically. To the point you would have to floor the accelerator to get it to move, especially when changing lanes in traffic. Which a 2-3 second delay is dangerous! I had a car behind me honk, because the Taos was not accelerating. No matter what the dealer did to fix it, it did not work. Other issues include playlists not playing in Apple CarPlay, a rattle noise when accelerating, e-brake turning on by itself, air not blowing cold, dashboard and entertainment screens dimming for no reason and the smell of sulphur in the car. I followed Florida's Lemon Law and VW bought back and refunded me for the Taos as it is a bonafide lemon! This was my 6th VW and my last. The issues the Taos has reminds me of VW's timing chain tensioner lawsuit, which affected VW #5.

The contact owns a 2023 Volkswagen Taos. The contact stated while reversing, the contact depressed the brake pedal however, the vehicle failed to stop in a reasonable time. The auto-brake assist engaged, and the vehicle was able to come to a complete stop. The vehicle was taken to the dealer however, no cause for the failure was found. The failure reoccurred. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 10,000.

I purchased the new 2023 TAOS Volkswagen. I am experiencing sudden burst of acceleration when I’m gently accelerating. I have had several near misses of having an accident. I have read several other reports of the same problem on online forums. What is Volkswagen going to do about this? I just paid $35,000 for this new car and I’m afraid I’m gonna have an accident the way it suddenly accelerates. Please contact me so I know if there’s anything I can do to resolve this problem. This car is my only transportation and it scares me to drive it. This should not be happening.

The throttle response from a stop in the Taos is not immediate, and will lag. Sometimes it will take 2 seconds to react to throttle input. This can be extremely dangerous when pulling into a roadway with traffic. There is also not an immediate reaction when throttle is applied quickly at Highway speeds. Once the car reacts, it runs flawlessly, it must be a computer issue or throttle response setting.

I had just purchased this car- it was my first day driving it. I drove it from the dealer to my home and then out to dinner with no problems. I should note the each time I started the car I turned off the "Stop/Start" feature. On our way home from dinner I was stopped at a red light and all of a sudden the engine shut off and a messaged displayed saying "Please Start Engine Manually". I was shocked, but put my car in park and was able to start it back up. I should note that the radio continued to work and the air continued to blow (even though it was no longer cold). I started driving and was less than 1/4 mile from my turn, but as I was approaching the car stalled again. This time while I was driving! Thankfully I was able to safely glide into the shopping center and park the car. I tried putting it back in park and starting it up again a few times with no luck. I should note that it wasn't like the engine was trying to turn over, there was nothing happening at all. I exited the car for a minute and then got back in to try again and thankfully it started up this time. I live right down the street from the shopping center so I went ahead and drove it home. Someone from the VW dealer picked the car up the next day because I refused to drive it again- my kids are always in the car with me. Since then I've researched this and found many more accounts of similar things happening to other Taos drivers. The dealer has found no error codes and they are trying to tell me it was "Low Battery Voltage", but that just doesn't make any sense considering how things happened. I'm now in contact with VW to see if they can help at all. I cannot drive this car with the possibility of stalling again. I won't put my kids at risk. The car is still at the dealership as I'm waiting to hear back from VW.

Vehicle is 6 months old, 4747 miles, stalled going uphill at 10mph. Upon attempted restart, smoke billowed out of the exhaust and engine compartment. Contacted VW Customer Service and was towed to VW dealership. Turbo failed and caused a laundry list of parts to fail. Parts are out till September.

Brake pads are fading quicker than usual. Also, the coolant. Just checked and added some coolant today. I never filled my other 2 older cars, one with 22k miles and the other one has 25k miles on them. I never had to add a coolant on them. This VW is barely 3k miles and it’s having these issues already.

Driving on the freeway driver cutt me off I had to apply the brakes fast car brakes did not stop the car smooth the brakes grabbed and locked up causing the car to skid off the road did not respond when applied during an emergency to avoid collision. Excessive brake dust and do not stop car.efficiently.

I purchased the 2023 Taos SE at the beginning of may. When accelerating on the highway, the ACC light and engine light came on and the car started rapidly decelerating. Lane assist, cruise control and ACC were not able to be used. I managed to pull to the side of the road, and was towed to a VW dealership in Rochester. The computer came back saying it was bad fuel. They drained the fuel, and charged us due to user error/using the wrong fuel. I have confirmation from the gas station this is incorrect. The next day, the same incident happened when accelerating on the highway. My hometown dealer also ran a report and it came back as bad fuel. They drained the fuel, but kept the car to test drive. I refused to take it back until a different solution was found. They finally were able to recreate the situation, and said there was an issue with a fuel injector module. I picked up my car yesterday, and did not even get home before the car powered down on the highway.

The blind spot warning and rear cross traffic warning features are listed on the VIN for my vehicle which I purchased new. However, they are not on the vehicle, I was not told they were not on the vehicle, and I didn't sign anything saying they were not on the vehicle. How can the ADAS (adaptive cruise control, lane departure warning) work without these key features? I don't trust VW to tell me if these other features work and I'm concerned for my safety to try these out.

Check engine light came on not long after buying the vehicle, additional electrical issues began including window regulator failures and battery failure.

Pulling into a parking spot, vehicle had a sudden burst of acceleration, as it was still on the road, resulting in an accident. Vehicle drove over a parking curb, hitting a small tree and a sign. Vehicle felt like there was a lag in response timing of the throttle to acceleration response. No one was injured, including myself the driver. Vehicle at this moment is at the VW dealership getting repaired. Insurance was notified at time of accident. No warning lights occurred at time of accident.

When put in reverse vehicle would not move (reverse back). Vehicle needs to be restarted several times for it to reverse properly. A safety issue when trying to maneuver in live traffic.

The contact rented a 2023 Volkswagen Taos. The contact stated that while the vehicle was in drive with the brake pedal depressed and entering the garage, he released the brake pedal and the vehicle rolled and stalled. Additionally, the vehicle failed to start. The contact had to hold the fob near the WIFI button to start the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,400.

Within the first 24 hours of picking up this new car warnings for 3000rpm max appeared, engine overheating and potential damage to engine components appears and engine functioning was decreased, exhaust control malfaction message, and electronic engine control message with associated symbol for lane assist warning message. When the electronic engine control message with checklight appeared, acceleration was impaired and it was difficult to speed up on the road. There was the potential for fire and gasoline explosion and risk to drivers and passengers due to possible collision accidents. I have brought the car to the dealership and was turned away the first time due to being told it was low voltage. While drive home the EEC message, electronic engine control malfunction with warning light appeared again and I called and said I was going to drive back to the Volkswagen dealership and this time they took the car. This was a worrisome experience for me. .