2014 Volkswagen Passat Problems & Complaints

I am reporting a recurring engine defect in a 2014 Volkswagen Passat that has resulted in repeated engine failure and loss of power while driving. Approximately six months after purchase, the vehicle required a complete engine replacement. One to two years after the replacement, the vehicle began exhibiting the same engine-related failures and has since become inoperable again. Manufacturer-issued Technical Service Bulletins addressing these engine defects were issued prior to the sale of the vehicle, indicating the condition was known. The repeated engine failures create unsafe driving conditions, including the risk of sudden loss of power during vehicle operation.

1) Transmission vehicle is not able to be driven Driving on the highway taking kids to school as my vehicle would not accelerate put me the kids and all that were on the road that morning at risk because all i could do is coast to get off on the side of the highway. I had it towed to independent center No warning signs, lights or messages nor any other symptoms. 2)also faulty steering wheel clock spring all of the controls stopped working airbag light is on and when turning the wheel it clicks and rubs.

The contact owns a 2014 Volkswagen Passat. The received notification of the NHTSA Campaign Number: 24V834000 (AIR BAGS) and requested to be removed from the recall distribution list. The local unknown dealer and manufacturer were contacted.

The Volkswagen dealership advised they could not fix the airbag recall. They said that the parts are on extreme back order, they can’t schedule an appointment for me to get it fixed, and they have no time estimate on when it can be fixed. I’m very concerned since the airbag recall lists that the driver airbag can explode and cause severe injury or death.

The contact owns a 2014 Volkswagen Passat. The contact received a recall letter related to NHTSA Campaign Number: 24V834000 (Air Bags). The vehicle was taken to the local dealer, who confirmed that parts were not yet available. The contact was placed on a waiting list. The contact called another local dealer, Orlando Volkswagen South (1406 W Sand Lake Rd, Orlando, FL 32809); and was added to the waiting list, but the vehicle was not diagnosed or repaired. The contact had not experienced a failure. The manufacturer was not contacted or made aware of the issue.

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was occasionally illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

Components failed, Nitrogen Oxide Sensor, codes P2201 NOx sensor "Circut" bank 1 P20EE NOx catalytic Reduction P205B Reductant tank temperature " Circut" implausible signal

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the parts for the recall repair were not yet available. The contact stated that two dealers had been contacted since April 2025; however, the dealers confirmed that the parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.

The contact owns a 2014 Volkswagen  Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part to do the recall repair was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

RECALL CAME OUT 12/2024; CALLED LOCAL DEALERSHIP NIELLO VW OF SACRAMENTO CA IN JANUARY WAS TOLD PARTS WOULD BE AVAILABLE IN APRIL. CALLED IN APRIL WAS TOLD PARTS ARE NOW NOT AVAILABLE UNTIL SEPTEMBER AT THE EARLIEST AND NOW ITS SAYING THERE IS NOT EVEN A REMEDY AVAILABLE. AND THE POSSIBLE OUTCOME OF THE AIRBAG UNINTENTIONALLY GOING OFF IS SERIOUS INJURY OR DEATH TO DRIVER AND PASSENGERS. I DRIVE MY CAR TO WORK EVERY DAY AND FEEL MORE UNSAFE FROM THE AIRBAG BEING A POTENTIAL HAZARD INSTEAD OF A SAFETY FEATURE.

Volkwsagen has still addressed the recall of 24V834. I can't find anywhere else to submit a complaint. When I call them they say they do not have the parts even though I was notified of the recall in December 2024. I also called into the NTHSA but no one answers your phone. I think your employees are picking up and leaving the phone off the hook.

This car was cited for recall due to defective driver side airbag in December 2024 and as of this date – July 18, 2025 – VW has not provided any repairs.

I have contacted Centennial VW in Las Vegas, NV about the recall in December 2024 and they said the part is still on back order.

Called the dealership at commonwealth motors and all other dealership to take care of the recall as that is the only reason why I am a unable to pass inspection . Dealer ships all around said the part for the takata airbag recall is not in stock and will not be available till December 2025

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I own a 2014 Volkswagen Passat. I received notification of NHTSA Campaign Number: 24V834000(Air Bags) dated December 2024. For the past 6 months, I have attempted to address this issue but the part to do the recall repair has not been available available. In fact, I even brought my car into the dealer today, advised that the part was available, but in fact it was not. SIX MONTHS! Is this a critical issue or not? The dealer was contacted. The manufacturer had exceeded a reasonable amount of time for the recall repair.

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Local dealership requesting for Volkswagen to authorize an inspection at no charge due to excessive oil consumption. Please see attachment from dealership.

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Volkswagen Passat. The contact stated that upon performing an oil change on the vehicle, the dealer informed the contact that both rear driver's side and passenger's side suspension springs were fractured and needed to be replaced. The contact was given an estimate for the repair. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 86,000.

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 92,828. Parts distribution disconnect.

The driver-side front airbag in my vehicle is under a safety recall due to the risk of it deploying improperly and releasing metal fragments, which could cause serious injury or death. I initially contacted the dealership in March and was told that I was not affected by the national backorder, and that the replacement part would arrive by early May. I have now been informed that the part will not be available until September. This delay is unacceptable and directly endangers my safety. I live in a region with high summer heat and humidity, conditions known to increase the risk of inflator failure in recalled airbags. Volkswagen, as the manufacturer, has failed to meet its recall obligations. I have contacted their customer service, and instead of offering a timeline, solution, or safe alternative, I was referred back to the dealership, who also had no answers. Volkswagen has provided no transportation assistance, no escalation process, and no accountability,even though they are responsible for ensuring the timely repair of this safety-critical component. The part has not been inspected or replaced by anyone, and I am being forced to drive a vehicle I know could cause serious harm. There are no warning lamps or error messages in the vehicle, but the danger is explicitly outlined in the recall itself. Volkswagen’s delay, lack of communication, and refusal to assist puts my safety, and the safety of others, at serious risk.

I received notice of this safety recall, and contacted Ganley VW of Bedford, 250 Broadway Ave, Bedford, OH 44146, (888) 650-9208. They scheduled an appointment for me to have my airbag fixed per the recall, but then they cancelled my appointment because the parts were on backorder with no foreseeable date to fix the issue. They said they'd call me when they could schedule, but it has been months and I have not received a call. I called again today, 4/22/25, and was told parts are still on backorder and I cannot schedule a time to get the issue fixed. I was told maybe in 2 more months I could get it fixed.

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and contacted the dealer and confirmed that parts were not available. The contact had not experienced a failure. Parts distribution disconnect.

I took my car to the dealership for the recall on the airbag and was told they are unable to replace it at this time due to a parts issue. I live in Hawaii and from my understanding high temperatures and humidity exacerbate the issue and I am concerned for my safety and the safety of others.

My vehicle has a transmission coolant leak, which is common for some of the 2014 Passat. Not pretty sure if it is due to the faulty O-ring recalled for some of 2014 passats.

There is an active recall (69E6 - Driver Frontal Airbag Inflator) on my 2014 Volkswagen Passat. About 2 months ago, I scheduled an appointment with my local Volkswagen dealer to get this recall resolved. I was told that the parts were on back order and haven't heard anything for almost 2 months, meaning this is not being resolved in a timely manner and I continue to drive my car with added risk. I have continued to reach out to the dealer to no avail. Today, I then attempted to contact Volkswagen directly and was unable to gather anything of value as they continued to tell me that all I can do is continue to stay in touch with my Volkswagen dealer (conversation has been downloaded). At this point - I have no clue how to proceed and just wish to have my recall repaired so I can drive without extra risk of injury. What component or system failed or malfunctioned, and is it available for inspection upon request? 69E6 - Driver Frontal Airbag Inflator How was your safety or the safety of others put at risk? An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes - Safety Recall: 69E6 - Driver Frontal Airbag Inflator Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I was told to wait until the part was available to complete the recall resolution. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No - I received a letter in the mail from Volkswagen of America.

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Airbag has not been replace. Recall details below from NTSB website. Dealership Morgan VW of North Tampa has schedule recall twice, but when arriving for service have been told part is not available. Advised to contact VW, VW advises contact Dealer! Appear to a major safety issue, would be nice to be able to get an ansewer. Dec 05,2024 Manufacturer Recall Number69E6 NHTSA Recall Number24V834 Recall StatusRecall Incomplete Summary The drivers side frontal airbag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Safety Risk An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Volkswagen said id be on a very long waiting list for a new air bag

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Leak from water pump area and airbag

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

There has been an excessive oil consumption in this vehicle , and reading other reports there maybe an issue, also this vehicle has been part of several recalls previously and I am concerned and I don’t feel safe to drive it . I would like for VW to inspect the car free of charge for this particular issue.

The contact owns a 2014 Volkswagen Passat. The contact observed that the air bag warning light was illuminated when the vehicle was started. The contact researched online and concluded that the warning light illumination experienced was possibly related to the failure articulated in NHTSA Campaign Number: 24V464000 (Air Bags). The contact called a dealer to explain the symptoms and the dealer advised that the VIN was not included in NHTSA Campaign Number: 24V464000 (Air Bags). The vehicle had not experienced the air bag failure, and the contact expressed concerns that the VIN was not included in the recall. The vehicle manufacturer was not made aware of this issue.

Heater core has clogged after replacement in less than 12 months. This is the 4th occurrence of this failure on this vehicle. Failure has the risk to overheat engine. VW Technical Service Bulletin has been modified multiple times, but still doesn't fully resolve the issue.

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2014 Volkswagen Passat. The contact stated that while stopped at a yield sign, the contact was rear-ended by another vehicle. The contact stated that the air bags partially deployed upon impact which resulted in the contact hitting her head on the steering wheel. The contact later went to the hospital where she was treated for whiplash and a concussion. A police report was filed. Due to the failure, the contact could not use any of the electrical features on the steering wheel. The vehicle was taken to an independent mechanic where the contact was informed that her air bag failure was linked to NHTSA Campaign Number: 24V834000(Air Bags); however, once the recall was serviced, the contact was informed that the recall was related to the air bag inflator, not the actual air bag. The vehicle had yet to be repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer had advised the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Employee name antoanete refused to assist in recall repair and loaner vehicle I asked for manager , new manager Andrew wasn’t even available I was promised a call back it didn’t happened . I made 5 calls and antoanete doesn’t help customers she doesn’t know anything and manager not available each time My issue is not resolved

Unknown. I was driving down the interstate and car just lost power and wouldn’t get no gas. Got it to the side of the road and it wouldn’t crank back up. Took it to shop and the mechanic stated motor need to be replaced.

The contact owns a 2014 Volkswagen Passat. The contact stated that while starting the vehicle, several unknown warning lights illuminated and remained illuminated. Additionally, while driving at various speeds, the vehicle lost motive power. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that there were false DTC codes displayed while performing the diagnostic test. The vehicle was then taken the dealer and the contact was informed that a diagnostic test was needed to determine the cause of the failure, and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.

The wheel clock spring in the steering column is making loud noises and the horn has stopped working. The airbag light has come on now and the only solution is replacement of the wheel clock spring to make the vehicle safe for the driver. Should be covered under the recall of 2014 VW Passats

Heater core failure Have had the heater core replaced 2 times at a dealership and have had it worked on at other dealerships The heater core is a know problem with this volkswagen model due to the block being casted in sand and not being cleaned out properly This problem with the heater core is a issue i think needs to be addressed and poses a serious problem for people who live in states with freezing even negative temperatures like I do (iowa) The repair cost of the heater core is thousands of dollars

My clockspring is broken. I called the dealership to see if the Warranty was done or if there was a recall, they said it was done. I don’t understand how it could have possibly been done when clockspring are not commonly broken. I am very upset I will be having to pay out of pocket for this.

Driver side headlight showing as out, but not fixable by replacing bulb; wiring issue.

Manager Fabio at the pompano Volkswagen service indicated over the phone and in email that the vehicle is safe to drive however on the Volkswagen webpage it indicated it’s not safe to drive. I have not had the recall repair performed cause the same local vw refuses to provide a loaner for the time being repaired. This dealership poses a serious risk for drivers and consumers cause they are misinforming the public. I contacted Volkswagen care and spoke to Lisa which she was pretty incompetent to resolve the issue.

I have been trying to fix my car from the recalls two of them that they have currently for my car for which I need a temporary card while the repairs are being completed and Volkswagen in Pompano with the manager, Fabio have refused to assist me with this issue The recall is none of my issues is there company issues? They should be responsible for it and provide a temporary car while the car is being in service for those recalls. In this way, Volkswagen has refused to repair those service calls

The airbag light came on and shortly thereafter the steering wheel buttons stop working, the steering was stiff and harder to turn and ultimately the horn stop working. I feel driving a vehicle with a broken clock spring is extremely dangerous and is a safety issue.

Rear control arm rusted through, ejecting the spring and collapsing the suspension.

Emissions system on engine has premature failures following the TDI scandal modifications, causing the coolant system to fail prematurely. Have had 2 heater cores clogged in the past 3 years, resulting in EGR failures, impacting emissions and potential engine overheats.

215/60/r16- replaced 6 tires all under 2500 miles of use. Have all receipts. The tires were always losing air even with being Brandy new, would slide with brand new tread and it did not have to be raining. I spent a lot of money on the tires to only go with a different brand finally after going to have to replace 4 more tires under the 2500 mark, yes I had the warranty for free replacement. But discount tires deemed the Sentury touring tires a road hazard. I also have pictures of how they looked even with air in them. I purchased them from a discount tire store as well. They have all my documents on file to prove my statement. Sentury company needs to investigated on their tire quality as the tires could have caused blow outs and killed my family or myself or even another person. As you can see in the picture yes they are dirty, but plenty of tread. These tires are supposed to be reliable for 40k miles. These were either the second or 3rd replacement for this brand depending on what part of the car, either front or back. And again not even 2500 miles did they last.

My heater core for this vehicle is malfunctioning. This is making my heat not work, which in the middle of the winter can be problematic to my health and the health of my passengers. VW issued a recall on the diesel version of my car, which is gas, but did not extend to the gas version.

The component that failed is in the official dealer report. I am not an expert however definitely an issue with electrical, engine, steering and acceleration meter. The car shakes/jolts aggressively. Once the shaking of the vehicle begins it accelerates with the breaks being pressed in under a red light and also under parked mode. In the red light case the vehicle then turns off the steering wheel freezes and all power comes off. The shaking/jolting takes place as I am driving as well. Which I then have to pull to the right to ensure my safety and others. This is major safety concern as it accelerates /jolts forward which can cause harm to pedestrians crossing the street, having me enter crossing traffic causing a major accident to myself and others. I have the brakes pressed in having no control of the vehicle. The vehicle turning off as I am driving is a major safety concern as I can cause an issue specially going on higher speed like freeways. The steering wheel comes into a complete freeze once the vehicle turns off as I’m operating the vehicle which then does not allow me to control the movement of the vehicle if I want to pull to the right away from traffic to avoid collisions. Once the car looses electricity and the steering wheel freezes I have to force my car to the right or a safe space. I then have to take my car key off the ignition and then turn it back on in hopes that it does turn on. No warning lamps have turned on. My dashboard is cleared with no lights. The dealer in downtown Los Angeles was informed of this issue, inspected and the report did come back reporting manufacturing issues. My vehicle did have a steering wheel recall before which I assumed was resolved as I did previously visit their center to ensure I was safe driving and leaving the dealer I trusted that the issue was resolved by their expert and experienced personnel. I am not sure or it’s unknown if this might have anything to do with the current issue I have.

Car started to stall, the spark plugs, injectors, sensors all replaced. I go to pickup the car on three different occasions and it won't go 1/10 of a mile without stalling and refuses to start. The garage I was dealing with refuses to work on it any more. I think this seems to be a common problem with the 2014 Passats, but I don't see where anyone's has been fixed. The stalling has happened on multiple dates. Now it's at a garage and can't even get it to dealer and have already spent over 1000.00

I'm having issues with the heat in my vehicle. There is no heat on the passenger side which also affects the visibility of seeing out the windshield because the defroster does not function properly. The original owner replaced the heater core somewhere around 40-45000 miles. I have owned 2 other vehicles of this model and had the same issue on everyone of them where the heater core was replaced.. This is more than a inconvenience it is a potential hazard not being able to see when the windshield is frosted or fogged up. It is a poor design and this needs to be addressed and investigated further. It's a bad time of year to have an equipment failure like this. There was no accident or incident but there is a potential hazard waiting to happen.

While driving the vehicle and making a slow speed turn into a drive way, the wires in the clock spring portion of the Driver airbag were severed mechanism. This has caused the car to no longer have airbags on the Driver side of the car. Volkswagon has recalled some of the car in this model year, but they continue to say my vehicle is not affected. When this happened, I had less than 90,000 miles on the car. I am unable to fix this defect because of the cost and honestly, I shouldn't have to as Volkswagon knows it's an issue and has made recalls of their cars, but they don't include my model year. This is wrong, as the issues I am having are the EXACT SAME AS THE CURRENT RECALL. The recall needs to be expanded to more cars in the 2014 model year. There is no way debris should be able to enter the clock spring area and sever the lines with normal use. This puts my safety at risk because if I am in an accident, I do not have airbag protection. I have not taken the car to a dealer as I cannot afford to, the vehicle has not been inspected, but if that would help, I can get it inspected, and there were no lights, lamps or messages that warned of any problems with my airbag system until the wires broke.

The controls on the steering wheel have stopped working along with the air bags were disabled (the light is on). Sounds like the clock spring.

The contact owns a 2014 Volkswagen Passat. The contact stated that upon starting the vehicle at night, the contact became aware that the driver’s side exterior headlamp was not functioning properly, potentially compromising nighttime visibility. No warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V389000 (Exterior Lighting), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 65,000.

To Whom It May Concern. Good afternoon. I really need your help on this. This particular vehicle has a defective DEF emission system that renders the car inoperable when the DEF sensors start acting up. Between 2022-2023, I took this vehicle to the Volkswagen dealership on numerous times, over ten different times. This vehicle was still protected under a factory emissions DEF extended warranty. The engine mounted diesel injection pump was changed by me when the Volkswagen dealer refused to honor the defective diesel injection pump. The DEF emissions systems has had numerous issues including shutting off on the freeway due to defective DEF sensors. Between 2022-2023 I was forced to keep the vehicle on for up to 96 hours costing me considerable expenses in fuel, and abnormally high mechanical wear and tear on my vehicle because I was unable to turn the vehicle off due to a Volkswagen diesel no-restart emissions issue that can only be repaired at the Volkswagen dealership. VWOA has acted in extremely bad faith causing unnecessary hardship on their customers that erroneously purchased a Volkswagen Passat diesel with the DEF emission system. Volkswagen ripped me off by selling a defective vehicle, then refusing to honor their factory extended emissions warranty on the defective DEF systems. Please intervene. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The clock spring is out on the vehicle again

I was turning the steering wheel in my vehicle and heard a crunching/clicking sound. After checking what the issue was, I was told that it was the clock spring which was not covered under the warranty or a recall as per the dealership. My airbag light is now on and may not be functioning properly. My horn no longer works along with any of the functions in my steering wheel such as my radio and phone connection. I was also told that the faulty clock spring could effect other electronic functions in my vehicle. There were no warning lights prior to the malfunction of the clockspring.

I had just had the engine replaced on my 2014 Volkswagen Passat TDI 13 miles previously and on my first drive upon getting my car back I had an error code “transmission overheated” and I lost power while driving and the check engine light also illuminated. The transmission cut out almost immediately when the overheating message illuminated on the dashboard. It then illuminated a wrench where the drive indication is not the dashboard and would not allow selection of any gears. I had the transmission inspected by the dealer and they aren’t sure what happened and that it does indeed need a new transmission. The fact that I lost the ability to drive the car immediately after the light came on while driving seems dangerous to me and a transmission with 63,000 miles and 64 degrees F shouldn’t overheat. It is a DSG transmission and I have read online of several other owners experiencing similar situations of the transmission having faulty parts and overheating. I also reached out to Volkswagen of America and they said there isn’t anything they can do as the car is out of warranty (I believe the warranty for the transmission was 60,000). I had pointed out to Volkswagen that the transmission is cooled by the engine so a brand new engine 13 miles ago and then the consequent overheating and terminal failure seems rather odd to me. Had I been driving on the freeway instead of 40 mph the situation could have ended significantly different then it did.

Clock spring is broken air bag will not deploy which is a recalled component for some vehicles. Somehow my Vin is not on the list.

I’ve been try to contact the recall department for my air bag issued for 2years straight since I purchased the vehicle but no appointment has been set to fix the airbag recall

In 2022 I was in an accident on the highway; a dear hit my car while I was traveling at 70 MPH. My airbags did not deploy and I ended up hitting my head on the driver side window really hard and it gave me a concussion and I injured one of the disks in my back. I almost got hit by semi trucks traveling behind me as well. Again, my airbags didn’t deploy after this and I’ve seen many recalls on the 2014 VW Passat specifically about the vehicles airbag deployment being that they’re also Takata airbags that had major recalls too. They should’ve deployed on a head on collision. My insurance didn’t total my car but I have proof that the entire frame was bent from the accident and my entire front headlight, fender and bumper are smashed in and wires for my transmission were severed. I still haven't settled this claim yet. I’m considering getting a lawyer about it.

The contact owns a 2014 Volkswagen Passat. The contact stated while reversing out of a parking spot, she heard an abnormal snapping sound coming from the steering wheel. The steering control buttons and the horn ceased to operate as designed. Additionally, the driver's side air bag warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the clock spring had failed and needed to be replaced. The vehicle was then taken to the dealer, where the same diagnostic was provided. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 15V483000 (Air Bags) because the mileage had been exceeded. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

High pressure fuel pump failed contaminating entire fuel system. Causing about $4,000 in damage. Have 108,000 miles. Passats up to 2012 are warrantied up to 120,000 miles.

Bought my car in November 2019 from an individual after bout 6 months i noticed that my car would slighty cut out when slowing down or cominv to a stop but it wasnt often til bout another 6 months that it began to cut out when slowing down and stopping more and aggressively and it would die then it does it just idling and even when im driving at a low speed as long as i stay at a higher speed ot isnt as bad theres no warning or check engine lights that come on at all when it dies sometime i dont even know it did until i see thr red battery light illuminated car will start back up but if i dont give it high speed it again will cut out aggressively and die if im going 40mph in mid drive it does it. Ive had thr spark plugs changed oil changed thr cam position sensor changed the alternator and battery check they were fine i do however sometime after turninv my car off hear the fuel pump still on so i have to turn key over and back off for it to go off it throws no coded an last mechanic said it did ok aftet clearing all codes but wasnt sure if it would fix it whivh it didnt ive seen online car blogs of anothers with same year make an model having same issue and some said it was the fuel pump control module/fuel pump there is a recall but my car is not under it its dangerous risking driving because any slow speed or having to stop slow doen to turn my car will stall and shut off instantly which can lead to accidents its said this is an issue among same year make an model but cars like mine arent under the recall for the fuel pump issues it needs to be addressed please thank you

I was driving my vehicle under normal driving conditions (daylight, dry roads) and I was making a left turn onto another street from a completely stopped position. As I made the turn, the airbag warning light on my Passat came on. It remained on for the duration of my drive. When I got home, I discovered that my horn no longer works, nor do any of the wheel controls on the steering wheel. My safety is now at risk because if I am involved in a frontal accident, there is no airbag. I am also now unable to signal other drivers due to my lack of horn. I now have a solid illuminated air bag light on the dashboard. To my knowledge, this car has never had any items replaced in a recall, but it could have been part of a recall before we bought it from the dealer.

Vehicle originally was taken in for a recall on the clock spring, now having the same issue again start up a couple months ago. The driver side airbag will no longer function under these conditions

Hi , My 2014 Passat driven by a family member struck a parked truck. Luckily, nobody was hurt! The parked car was not occupied and the driver of the Passat was able to exit the vehicle unharmed. The speed was about 35 mph and the air bags deployed. This front collision resulted in a major fire that totally destroyed the car. The insurance company (Progressive) is currently in the possession of the car. And one other important thing to note is that, about 2 years ago, this car was also involved in a different accident when it reared a car. That collision did not result in the deployment of the air bags but caused lots of damage. The radiator and lots of the plastic in the front needed replacement at that time. I don't recall the exact amount for the damage, but we ended up paying the full 2k deductible to get the car back.

The contact owns a 2014 Volkswagen Passat. The contact stated that while the vehicle was parked, she noticed an excessive amount of fluid underneath the vehicle. The vehicle was taken to an independent mechanic, who performed an unknown repair; however, the failure recurred. The vehicle was then taken to another independent mechanic, who performed an oil change and added antifreeze. The next morning, the contact inspected the vehicle and noticed the oil and antifreeze were empty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.

I was taking an exit ramp onto the highway when my car just started accelerating on its own. I pulled onto the highway and was cruising at 55 mph. The car then jerked a little and started to accelerate past 60 then to 70. I pressed the brakes and nothing happened. My car then accelerated to 80 mph. I continued pressing the brakes to try to slow down but nothing happened. Then I heard a loud crack sound and all of a sudden the car started to slow down. That is when I realized it had actually shut off. So I pulled to shoulder and had it towed to a mechanic shop. It turns out the road hazard that I ran over was probably what saved me from serious injury or death. It busted my oil pan and that is what caused the car to shut off.

Please see attached uploaded file.

My gas tank is leaking gas out of the top onto the ground and fumes are coming into the cabin.

Door latch failed to lock driver door. Door can't lock and will fly open when your operating. Acted up on a cold day where it wouldn't open then got stuck in the open position and wouldn't lock afterwards.

The contact owns a 2014 Volkswagen Passat. The contact stated while driving approximately 20 MPH and making a left turn, the vehicle stalled. The contact stated that he was unable to immediately restart the vehicle. The contact stated that after an hour the vehicle restarted. The contact stated that the failure was intermittent but had become recurring. The vehicle was towed back to the residence after one failure. The contact stated that there was no warning light illuminated. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.

The contact owns 2014 Volkswagen Passat. The contact stated that puddles of oil could be found on the ground after parking the vehicle. The contact also stated that while making a turn in either direction the vehicle would wobble causing him to lose control of the vehicle. There was no warning light illuminated. Additionally, the contact stated that the tread in the driver’s and passenger’s side front tires were wearing excessively. The contact stated that the front tires had been replaced multiple times; however, the failure persisted. The contact had taken the vehicle to the dealer on multiple occasions; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 32,103.

Check engine comes on 2014 VW Passat TDI 68,000 miles. Dealer code shows NOx sensor is bad. This car is covered through 2024 and 120000 miles by VW extended emissions warranty due to Diesel emissions fraud settlement with US Government. VW refusing to honor warranty and make repair.

headlight adjustment recall

A faulty clockspring in the steering wheel failed so the driver air bag and the horn do not work. The car can’t pass a safety inspection. This is a faulty part that the NHTSA issued a recall for some years back (I believe in 2015). The replacement part has been back order for upwards of 9 months for 1000s of VWs in the US. If the cars cannot pass a state safety inspection there should be a safety recall issued immediately.

The clocksping in the steering wheel is broken, but the part has been backordered for over a year. The broken clockspring makes the horn and buttons on the steering wheel unusable and the airbag will not deploy.

For the second time in the life of this 2104 VW Passat auto, the airbag clockspring, housed in the steering wheel has failed. The first date of service for this issue was 3/7/2019 and most recently was attempted on 2/22/2022. In both instances, the same symptoms occurred prior to the failure of this component. For a few days prior, there was a plastic crackling sound when turning the steering wheel. Then while backing out and turning the steering wheel, an audible snap/crack was heard, causing an inability to use the hands-free phone device, all steering wheel controls (including cruise control, volume, dashboard items), and an immediate lack of the car horn. Simultaneously, the air bag indicator light illuminated and the vehicle status stated "Error: Airbag". This error message appears each time the car is started. The inability to have a working car horn, steering wheel controls and driver airbag is a tremendous safety risk, in my opinion, so I ceased driving the car immediately and brought the vehicle to a local VW dealership for confirmation of the issue. The issue was reported, evaluated and confirmed to be needing part# 5K0953569AL (Air Bag Clockspring) on 2/22/2022. We were informed by (3) different VW dealerships and (2) private mechanics that there were over 1500 of these parts on backorder in February. Currently, as of 6/27/2022, there are twice as many backordered and the dealership service department that this car was purchased from says this has been the case for over (6) months. My vehicle is undrivable and will not pass upcoming inspection. It is UNACCEPTABLE for VW CORPORATION TO NOT HAVE A VIABLE SOLUTION TO THIS GROSS SAFETY ISSUE, while still putting new automobiles on the market, possibly with faulty parts AND NO FORESEEABLE PLAN FOR THOSE CONSUMERS, LIKE ME, THAT ARE IN NEED OF TIMELY REPAIRS. This vehicle is available for "inspection upon request" as it sits in the driveway, unusable.

Airbag clock spring has broken but part is unavailable and has been on back order for over a year. I now do not have an airbag, horn or any steering wheel buttons. Couldn’t care less on the buttons but my concern is safety with the airbag and horn. Also it will no longer pass my states inspection. Volkswagen needs to fix this and now! Part on back order for over a year and no expected time in near future is unacceptable for those in this position!! :(. They should realize some people will die instead of survive certain crashes without airbags working!!

I belive the clock spring has malfunctioned on my car, the air bag light won't go off and the horn does not work. This has put my safety at risk because twice last week a car almost side swiped me and I have no horn. I called the dealer and they said my particular model isn't covered under the recall but It says volkswagen passat models 2010-2014. I have not taken my car to the dealership yet. The airbag light and horn stopped working at the same time about a month ago and I have replace the the fuse and relay switch and the air bag light is still on and the horn still doesn't work.

My clock spring went out in December 2021. VW dealership acknowledged the problem and told me the repairs/part are covered under recall/extended warranty, but VW has a back order on the part. Meanwhile, I am without a drivers side airbag AND a working horn almost 6 months later. I can’t even honk the horn to alert someone and prevent an accident. VW could use aftermarket parts (aftermarket parts may work better), but they have refused. I am stuck with no airbag or horn AND I can’t even trade the car in (except at the VW dealership) because it doesn’t have a working airbag. Super frustrated with Volkswagen!!

The contact owns a 2014 Volkswagen Passat. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 87,000.

The contact owns a 2014 Volkswagen Passat. The contact stated that upon starting the vehicle, the airbag warning light illuminated the instrument panel. The contact had initially taken the vehicle to an independent mechanic where he was informed that the clockspring was defective. The mechanic then called the dealer and was provided an estimate for the cost of a new clockspring. The contact then took the vehicle to a second independent mechanic who informed him of NHTSA Campaign Number: 15V483000 (Air Bags) and referred him to the manufacturer. The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

The contact owns a 2014 Volkswagen Passat. The contact stated that the control buttons on the steering wheel were no longer operable and the horn would fail to honk when engaged. The air bag warning light was illuminated. The vehicle was taken to a Volkswagen certified independent mechanic where it was diagnosed that the clockspring needed to be replaced; however, the part was not available. The vehicle was not repaired. The dealer was notified of the failure and informed that the part for repair was not available. The contact referenced NHTSA Campaign Number: 15V483000 (Air Bags). The manufacturer was notified of the failure but informed the contact that they could not cover the repair due to the vehicle mileage and the part was not available. The failure mileage was approximately 118,000.

The airbag not working after recall, the dealer says the clock spring is bad. Cant order a new one bc they have been on backorder for over 9 months now.

Clock Spring has failed. Te vehicle has been inspected by the service dealership department and confirmed the prognosis. The clock spring failure prevents the airbag from deploying in an accident. It also controls the electronic components in the steering wheel blinkers, horn etc they also do not work. Airbag light came on and as I went to honk my horn at another car my horn did not work creating a safety hazard and almost causing an accident. Luckily I slammed on my breaks and no one was behind me. Immediately notified the dealership service department of problem they confirmed the clock spring has failed and told me the car is still driveable but comes with hazardous safety issues that may prevent saving a life in the event of an accident. For example no horn to alert another car, no blinkers to safely change lanes, if in an accident airbags won’t deploy etc.

Clock spring is broken, and no one has replacement parts. They have been backordered with Volkswagen for MONTHS. Air bag, horn, and steering wheel radio control do not work. Won't pass safety inspection.

The clock spring within the steering wheel has failed and is no longer functional. The airbag sensor warning light has come on. The horn no longer works, and I cannot warn drivers crossing over into my lane who may not see me in their blind spot. And as far as I understand, the main steering wheel airbag no longer works either. The idea that my main airbag system will not deploy in an event of accident is worrisome. I went to a dealership and informed them that its most likely a clock spring issue as I googled the issue; it’s quite common in their cars. They confirmed it for me, after taking a $139 ‘inspection’ fee which was no more than a tech scanning my car and checking the three main indicative problems I already reported to them. I was at about 120,090 miles at the time. I was informed that their clock spring warranty only covers up to 120,000 miles but was assured they will most likely be able to cover it after talking with the Volkswagen representative. It wasn’t covered. I was then told it would be another $600 to use their services, and the part would take a few weeks to come in. I later called the parts department as I did not want to pay an exorbitant labor fee; the inspection fee was insult enough. I was informed the parts department is five months backordered. So now, I’m either forced to pay for their service to get the part within a few weeks or wait five months from the parts department all the while driving with no horn or wheel airbag. I'm now forced to use their services, which run at a premium compared to normal mechanics, if I wish to have basic safety features on my car. This seems exploitative of the consumer on a safety problem that has persisted for years, and one Volkswagen is responsible for causing with their faulty manufacturing.

The contact owns a 2014 Volkswagen Passat. The contact stated that while driving a 40 MPH, the vehicle stalled without warning. The contact had the vehicle towed to an independent mechanic where she informed the mechanic that she had to top off the oil reservoir with 1 to 2 quarts of oil every two weeks. The mechanic informed her that the vehicle was consuming an excessive amount of oil and referred her to the dealer for assistance. The vehicle was then towed to a dealer where she was informed that the upper timing chain cover and transmission oil cooler needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 14V182000 (Power Train) which she linked to the failure. The manufacturer was notified of the failure and she was informed that her vehicle was not included in the recall. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 149,000.

The contact owns a 2014 Volkswagen Passat. The contact stated that while driving at an undisclosed speed and making a turn, the contact heard an abnormal sound in the steering wheel as if a spring had broken. The contact stated that once she parked and restarted her vehicle, there was no electrical function on the steering wheel. The contact stated that the buttons, horn, and air bag had become inoperable. The contact stated that her air bag warning light illuminated. The vehicle was not repaired. Neither the dealer nor the manufacturer had been notified of the failure. The approximate failure mileage was 110,000.

The recall listed on the previous page explains why visibility is so poor when low or high beams are on while driving, no matter what the weather conditions are. My safety, along with my family's safety, and oncoming traffic were put at risk due to such poor visibility. I don't have this problem with my other Volkswagen (2017 Jetta). The other problem I encountered is with my steering wheel. I was turning and I heard what sounded like a crinkle type noise. It was rather brief so I didn't pay attention and then it made the sound again when I turned wheel in the opposite direction and again on my next turn. The following day I heard the same type of noise while turning in either direction and then the noise sounded like a spring breaking. I then noticed a light on my dash come on. The light was orange in color displaying a similar no seat belt wearing flash display. Once I was home I looked into what dash light meant and it had to do with an airbag malfunction. I went on to notice that none of my steering wheel functions worked nor did my horn. I researched possible recall involving steering wheel clock spring in a 2014 Passat and found it was indeed a recall. I purchased this car for my soon to be licensed son and he needs these recalls fixed as soon as possible in order to use car for his driving test in April. The nearest VW dealer is in Green Bay, WI which is a few hours away from my home. I was informed by a close friend that works for VW that recalls could be fixed by Halbinsel Mazda in Escanaba MI. My other VW is currently in storage and I am unable to get to it until spring time when the snow melts. This leaves me with the Passat with poor visibility and if I were to get in an accident the airbag wouldn't deploy because of clock spring recall nor can I warn anybody by honking my horn. Both recalls are putting myself, my loved ones and traffic at major safety risks. My vehicle is available for inspection, so matter can be resolved as soon as possible.

Approximately 2 years ago the backup camera and infotainment system ceased working. I complained to the dealership but they said that failure of the system was a "characteristic" and not a "defect". In my opinion, having an operational backup camera is a safety feature. They quoted me over $2,500 to repair. I now see on the internet that VW has issued a recall of over 32,000 vehicles (model year 2021) for the exact same problem -- losing the rearview camera and infotainment displays. By the way, lose of the system in my car also means that I cannot use my mobile phone "hands-free" thru the car, which is also a safety feature. So, if VW is issuing a recall for 2021 vehicles for this same issue as my car, why must I pay over $2,500 for it to be repaired on my 2014 Passat?

2014 VW Passat: EPC light and Engine light went on, 1/11/2022. Car stalled. Called AAA and waited awhile. Tried again and car started so I drove.... 0.4 miles and it happened again. AAA driver said it wasn't the battery (lights were still on). Towed to my mechanic. He changed the oil and gave me a new battery. I drove 600 miles roundtrip the next day. Then, on 1/22/2022 same thing happened. EPC light, Engine light went on and Car stalled. The fix: I needed a new Fuel Pump Control Module. Interestingly enough, my OTHER VW Passat (2006) had a recall on the Fuel Pump.

I bought an extended warranty on this car and it does not cover ESC light coming on . Car is burning oil. I’m afraid to drive due to the ESC also car misfires hardly

Took vehicle to shop report oil leak no warning signs causing timing chain problems what is the cause of oil leak is the recall issue on the engine?

Catastrophic failure of high pressure fuel pump sent metal shards into my fuel system on my vw tdi 2014 diesel car . Unknown high dollar repair costs. This is a known issue with this make model year and engine but when I call vw customer care they say my specific car isn’t covered. I don’t understand how that is possible. I also found an extension to cover this exact issue published by NHTSA.gov and yet vw still says my car isn’t covered and I have to foot all the bills. Please help

The Clock Spring on this vehicle has failed which controls the driver side airbag, horn and all other buttons on the steering wheel. Apparently, there are almost 5,000 people waiting for this part to fix their car which most are under extended warranties since VW knows they have an issue with this part. I have made numerous calls trying to get this part and there is no end in sight as to when my VW dealer can expect it to get my car fixed. I find this unacceptable, and it sounds like VW is not even manufacturing this part and it could be months or even years before this is resolved. I will not drive my car without a horn or airbag. I am sure many people are driving around with this issue.

The contact owns a 2014 Volkswagen Passat. The contact stated that while driving 35 MPH there was no issue with the vehicle. The contact stated that while the vehicle was parked in the garage, he noticed a fluid leak on the floor underneath the vehicle. The contact was later informed by the dealer that it was a transmission fluid that was leaking from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed and he was informed that the transmission oil cooler needed to be replaced. The vehicle was not yet repaired. The manufacturer was contacted and informed of the failure. The contact was then informed that the vehicle was not included in NHTSA Campaign Number: 14V182000 (Power Train). The failure mileage was approximately 59,000.

I adjusted my steering wheel with the lever used to do so and reverse my car out of my parking spot and I heard this like crunchy and crumbling crackling sound and it sounded like there was something wrapped around my steering wheel and i was like what the heck... So I turn the wheel clockwise and then back counterclockwise and then back again and kept hearing the noise but decided there was nothing I could do about it so I drove to my destination which was about 5 minutes away. I put my car in park and left it running went inside and made a payment and came back out and I put my car in reverse to reverse out of the parking space and all of a sudden there was this thing and an air light on my dash saying airbag air and all I could hear was this crunching crackling sound again like something was going to pop out. So I pulled my car back into the parking spot and I called my local Volkswagen dealer on Saturday around 4 only to find out that all technicians were gone for the day and wouldn't be back until Monday. So I called the 1-800 Volkswagen number for customer support and it was closed as well. So I drove my vehicle home and it's been parked because I'm scared to drive it because the airbag sounds like and feels like it's going to explode

When outside temperature freezes, so does driver door. Will not open from outside or inside. After a few hours driving, it eventually worked. But next day, same thing.

Clock spring failure after recall.

Vehicle engine abruptly stopped running on roadway. No prior symptoms. Would not restart although starter properly engaged. MIL light did not illuminate prior to stoppage. BlueDriver device showed no stored codes. Tow required. VW dealer service department was backed up and stated they could not even begin diagnosis for 2 to 3 weeks. Independent service technician diagnosed problem as failure of fuel pump control module and replaced the module.

heater core getting clogged again, after multiple replacements, vwgoa will not perform recall because of other not related recall not performed. when heater core gets clogged three things happen, passenger side stops producing heat, windshield defrost does not operate correctly, and coolant lost due to evaporating and or leak into intercooler that can lead to engine damage

The contact owns a 2014 Volkswagen Passat. The contact stated that while driving approximately 10-15 MPH and pulling out of a parking lot, the airbag warning light illuminated. The contact stated that she continued to drive the vehicle and noticed that the horn and the buttons on the steering wheel would fail to respond when engaged. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 80,000.

Dual Mass Flywheel Failure

On Saturday October 30, 2021 my car was parked on the driveway. I tried to put the key in the ignition and the key would not go in. There is a white plastic piece in the ignition that will not allow the key to go in. My steering wheel and front tires locked. I called AAA and had a tow truck come so that I could have the car towed to the dealership. The driver was able to wiggle the key and start the car. I dropped off the car at the dealership on Saturday Oct 30th. I was told by the dealership that the key cylinder and steering wheel lock housing plus keys need to be replaced. I contacted VW of America and was told that they will not replace the part because the car is out of warranty. This is obviously a defect as there have been many recalls with this part in different model VW's. The dealership is trying to charge me $934.03 for this repair which I believe is a defect. Service advisor at Volkswagen stated that it is not safe to drive the car as it could leave me stranded. There were no warning lights or other symptoms prior to failure on Saturday October 30, 2021.

After having parked the car long enough to eat dinner out, I pulled out onto the main street and the car engine showed clear signs of distress, sputtering, missing and ultimately going into what seemed to be limp mode. I was able to pull off the main lanes before the car died and would not re-engage after three attempts to restart. On the third attempt, the car stopped attempting to crank and the dash lights all began to blink until the only extra light that was left was the coil (glow plug indicator). We were left stranded in the street for a while until we could safely exit to push it out of the road and to a safe place. I later had the car towed to my mechanic where the issues were accessed and diagnosed. The causation of the failure is a combination of the first fuel pump failing and disintegrating then dispersing medal shards throughout the fuel system and ruining it entirety. I have never had any indicators or issues with this vehicle. There were no prior warnings or problems with the car. I was very blind sided and stranded in the road then felt forced to put myself in harms way to get it pushed out of danger and prevent an accident with another vehicle.

THE AIRBAG LIGHT STAYED ON AND THE HORN STOPPED WORKING.

A few years ago I had my clock spring replaced as part of a recall. It just gave out again.

None of the functions on the steering wheel of my 2014 VW Passat work. This includes the horn, the airbag and other functions on the steering wheel. This car is what my daughter uses for college. It puts her at risk and other drivers. She cannot beep the horn if someone is driving erratically, the air bag on the steering wheel does not work and sometimes the directionals do not work. This car will not pass inspection. VW has not put a recall out on this part and after doing some research, many VW's are affected by this issue. What makes matters worse, is that she had the same issue in 2018. She had to travel to a VW dealer almost 50 miles away from her college campus to have the clock spring replaced to the price of $646 dollars. Now it's 2021 and the same problem is occurring. What is the matter with VW where they will not take responsibility for their cars.

there is a TDI/AEM Emissions service action CODE: 23Z3 for this year TDI, that requires Dealer Software 'fix" , I have owned the car for a year now , with no contact from VW. Also, have read that there is a Recall on the Heater Cores getting clogged, and causing fogging windsheilds, driving hazard. And no contact from VW ?

1. Air bag clock spring (twice) 2. No horn, no airbag driver side safety issues. 3. Yes, twice confirmed by VW Dealer 4. No other inspections, just VW Dealer 5. No warnings of the issue until none of the controls were working - now an air bag light January 29, 2020 - 82227 miles, no air bag, no horn, no steering wheel controls. brought to dealer - says there is a known issue with the clock spring and replaced it no charge. August 11, 2021, 123221 miles, no air bag, no horn, no steering wheel controls. brought to dealer - says not covered. the first clock spring lasted 80,000, the second one even more faulty - lasted barely 40000.

The contact owns a 2014 Volkswagen Passat. The contact stated that while starting the vehicle, the air bag warning light was illuminated. The vehicle was taken to the dealer and diagnosed that the air bag clock spring was damaged, and the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact was relating the failure to NHTSA Campaign Number: 15V483000 (Air Bag). The failure mileage was 86,000.

I turned on my car and turned the wheel to leave my parking as I normally do every morning. I heard a crack and the steering wheel was not moving normally. Then there was an air bag error message as well as the horn and wheel button controls stopped working. I looked it up online and saw that there was a previous recall on this issue with this type of model. Though no current recalls came up. It has been an issue with VW Passats and it’s very unsafe. Never have had any issues like this happen in other cars. I had barely turned the wheel when this happened.

While driving on a highway, I heard a mild noise under the hood and things went chaotic, the coolant temperature went high above nominal, the speedometer went crazy, the brakes weren't working, the steering got locked (Not able to move freely) and I literally felt dreadful, I was lucky enough that there were no vehicles front or back of me, otherwise it would have been a fatal incident. I managed to use my hand brakes to slow down and slightly move the vehicle to the shoulder. Oil was leaking underneath the engine at its first look. The vehicle then had to be towed to the dealership. The dealership inspected and confirmed that they found a hole in the engine block and they came back to me and mentioned the whole engine block and also the turbo has to be replaced. The vehicle was right after a fully recommended service from the dealership. no warning or other symptoms appearing.

MY 2014 VW PASSAT TURBO HAS AN ISSUE WITH NO HORN, NOTHING ON STEERING WHEEL WORKS AND AIR BAG LIGHT IS ON THE DASH. THE LOCAL VW DEALSHIP MOSES VW OF BARBROURSVILLE, WV TOLD ME THE AIR BAG WILL NOT DEPLOY AT THIS TIME BC THE CLOCK SPRING NEEDS REPLACED. VW REPS TOLD ME IT IS NOT A RECALL JUST AN EXTENTION OF WARRANTY TO 120,000 MILES. MY CAR HAS 131,000 OF COURSE. MY WIFE DRIVES THIS CAR AND WAS ALMOST IN A BAD WRECK BC SHE HAD NO HORN AND THE BAG WILL NOT DEPLOY WHICH IS VERY SCARY. HOW IS THIS NOT A RECALL? I HAVE AN APPT TO HAVE IT REPLACED AT MOSES BUT I WANT THIS CHANGED TO A RECALL. IT IS A COMPLETE SAFETY ISSUE. I HOLD A MASTERS DEGREE IN SAFETY MYSELF AND AM VERY CONCERNED NOT JUST FOR MYSELF BUT FOR OTHERS. I LOVE THE VEHICLE OTHER THAN THIS ISSUE. ENTER MESSAGE

THE CAR CONTINUES TO HAVE A SLOW OIL LEAK APPARENTLY ON THE RIGHT REAR OF THE ENGINE. IT HAS BEEN CHECKED AT VW AND WITH OTHER INDEPENDENT MECHANICS WITHOUT RESOLUTION OR FINDING THE SOURCE OF THE LEAK. THERE IS NO OIL EVER ON THE GROUND. THE CAR IS NOT BURNING OIL.

DRIVER SIDE DOOR HINGE BECOMES LOOSE. SERVICE MEMBER STATED "THIS IS A COMMON ISSUE WITH THE CARS"

CYLINDER IGNITION LOCK JAMMED. COULD NOT GET KEY INTO IGNITION. BROUGHT IT TO A MECHANIC WHO ORDERED A NEW CYLINDER FROM VOLKSWAGEN. THAT PART ALSO DID NOT WORK. WHEN HE SPOKE TO A VOLKSWAGEN REPRESENTATION, THE REPRESENTATIVE STATED "WE'VE BEEN HAVING ISSUES WITH THOSE".

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE STATED IN THE RECALL. THE VEHICLE WAS TAKEN TO DEAN TEAM VOLKSWAGEN OF BALLWIN (15121 MANCHESTER RD, BALLWIN, MO 63011) WHO INFORMED THE CONTACT THAT THE ENGINE NEEDED TO BE TAKEN APART TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC. THE VIN WAS NOT INCLUDED. NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

I BOUGHT THIS VEHICLE ABOUT A YEAR AND A HALF AGO IN ARIZONA. IT HAS ONLY EVER BEEN SERVICED BY VOLKWAGEN DEALERSHIPS. SINCE HAVING THE CAR, I HAVE HAD TO HAVE ITS TURBO REPAIRED, NEW FUEL LINES PUT IN, SEVERAL ELECTRONIC PARTS, AND FINALLY ON MY WAY TO SCHOOL FROM BOSTON TO PITTSBURGH, MY ENGINE STARTS SMOKING. AFTER THIS INCIDENT IT WENT TO 'MINUTEMAN VOLKSWAGEN' JUST OUTSIDE OF BOSTON, WHERE THE ISSUE WAS STILL NOT ABLE TO BE RESOLVED. I THEN HAD TO HAVE THE CAR SHIPPED OUT OF POCKET TO A VOLKWAGEN DEALERSHIP IN PITTSBURGH WHERE A NEW ELECTRONICS UNIT WAS PUT IN. I WAS ASSURED AFTER THIS ELECTRONIC UNIT WAS INSTALLED, MY CAR WOULD BE BACK TO NORMAL, AS THIS WAS NOT AN ENGINE ISSUE COVERED UNDER WARRANTY. TODAY I RECEIVE A CALL INFORMING ME THAT THE ELECTRONICS UNIT WAS INSTALLED AND IT TURNS OUT THAT IT IS, IN FACT, AN ENGINE ISSUE. I WAS IN SERIOUS DANGER AT THE TIME MY ENGINE STARTED SMOKING. MY FAMILY HAS FUNDS AND ARE MORE THAN WILLING TO TAKE WHATEVER STEPS NECESSARY TO RESOLVE THIS ISSUE. MY MOTHER DIED IN A CAR ACCIDENT IN 2018 IN A CAR ADVERTISING EXCEPTIONAL SAFETY (JUST LIKE THIS ONE). IT HAS PROVIDED ME WITH THE OPPOSITE. I FEEL CONSTANTLY UNSAFE IN THE VEHICLE, AND THE SMOKING ENGINE WAS THE TIPPING POINT FOR ME AND MY FAMILY. THIS ISSUE WILL BE ADDRESSED.

CAR STEERING WHEEL BEGAN TO CLICK. AIR BAG LIGHT IS ON, HORN DOES NOT WORK AND LOST CONTROL OFF ALL SWITCHES ON THE STEERING WHEEL.

2ND TIME IN AS MANY WEEKS. SHOP CLEARED ERRORS. REAPPEARED TODAY. 200 MILE WARNING DOES NOT REDUCE WHILE DRIVING. I HAVE A SECOND APPOINTMENT WITH SHOP TO FIX.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT HE NOTICED THAT AN UNKNOWN FLUID HAD BEEN LEAKING FROM THE ENGINE. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THERE WAS A DEFECTIVE O-RING BETWEEN THE OIL COOLER AND TRANSMISSION WHICH CAUSED THE LEAK. THE MECHANIC ALSO NOTIFIED HIM OF NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN) WHICH WAS LINKED TO THE FAILURE. THE CONTACT CALLED ORLANDO VW NORTH (1050 LEE RD, ORLANDO, FL 32810) AND THE MANUFACTURER AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT*JB

VEHICLE STALLS AT RED LIGHTS OR WHEN IDLE. EPC LIGHT CONTINUES TO LIGHT UP. CONTINUE TO TAKE VEHICLE TO DEALERS EACH TIME THEY WERE UNABLE TO FIX STATING CHANGE THE OIL IT IS BAD. AT THIS TIME WE ARE REPLACING ENGINE AT 86,000 MILES, FUEL PUMP WAS ALSO CHANGED IN DECEMBER 2020.

WHILE DRIVING STEERING WHEEL BEGAN TO CLICK. NEXT TIME DRIVING THE CAR, I HAD A ERROR AIRBAG READING AND LOST ALL CONTROL OF THE BUTTONS ON THE STEERING WHEEL AND HORN DOESN'T WORK.

THE HEATING OF THE WINDSHIELD AND SIDE WINDOW DEFROSTING SYSTEM NOT WORKING ON THE PASSENGER SIDE OF THE CAR. VW HAS ALREADY RECALLED THE 2014 PASSAT WITH THE DIESEL ENGINE. GOING BACK HOME FROM TENNESSEE ON THE INTERSTATE AT 66 MPH THE OUTSIDE TEMPERATURE WAS NEGATIVE 9 THE PASSENGER SIDE WINDSHIELD DEVELOPED ICE ON THE INSIDE OF THE CAR ALONG WITH THE PASSENGER SIDE WINDOW. WE HAD TO PULL OFF AT A EXIT AND SCRAPE THE INSIDE OF THE WINDSHIELD AND SIDE WINDOW. WE CONTINUED ON ARE TRIP HOME AND HAD TO STOP ABOUT AN HOUR LATER WITH THE SAME PROBLEM. WE HAD TO WAIT FOR THE OUTSIDE TEMPERATURE TO RISE UP AND THE SUN TO COME OUT. THE PASSENGER SIDE WINDSHIELD AND SIDE WIDOW INSIDE WOULD NOT CLEAR UP AND HAD TO BE TOWEL DRIED ALL THE WAY HOME. TALKED TO VW OF AMERICA THERE COMMENT WAS THEY HAD NOT HEARD OF THE PROBLEM. TALKED TO THE LOCAL VW DEALER AND THERE COMMENT WAS THAT THEY ARE REPLACING HEATER CORES ON OTHER YEARS OF THE PASSAT'S BUT NOT ARE YEAR YET. THEY RECOMMENDED THAT WE PAY FOR THE REPAIR AND TRY TO GET VW OF AMERICA PAY FOR IT. VW HAS WARRANTIED OTHER VWS WITH A LETTER EXTENDING THE WARRANTY ON SOME 2013-2014 PASSAT'S TO 10 YEARS AND UP TO 120K MILES.

STEERING CLOCK SPRING WAS REPORTEDLY FIXED AS PART OF THE RECALL BUT HAS FAILED AGAIN. AIRBAG LIGHT IS ON. HORN DOES NOT WORK. STEERING WHEEL CONTROLS DO NOT WORK. CRUISE CONTROL IS NOT WORKING. VW WILL NOT REPAIR THE RECALL WORK DONE WITHOUT CHARGE. SEATBELT TENSIONER IS ALSO NOW REPORTEDLY AFFECTED.

WHILE DRIVING THE CAR THE EPC LIGHT CAME ON. I TOOK THE VEHICLE TO THE DEALERSHIP WHERE THEY DETERMINED THE OIL LEVEL WAS SO LOW THAT NO OIL WAS SHOWING ON THE DIP STICK. DEALERSHIP ADDED 3.8 QUARTS ITS AND NOTED THEY SUSPECT BASED ON MY HISTORY OF TIMELY OIL CHANGES THAT THE ENGINE IS CONSUMING OIL. THE LOW OIL INDICATOR LIGHT NEVER CAME ON. THE CAR IS STILL CONSUMING OIL AND NO INDICATOR LIGHT IS COMING ON.

MY AIRBAG SENSOR RANDOMLY APPEARED ONE DAY WHEN TURNING ON MY CAR

2014 CAR. DEC 2017 HEAT HAS FAILED BECAUSE OF PROBLEM WITH HEATER CORE WHICH FOLLOWED FAILURE OF RADIATOR IN 2/2017. REPLACED RADIATOR IN 2/2017 AND HEATER CORE IN 12/2017. 10/2019 HEAT FAILED AGAIN. HEAT IS INSUFFICIENT TO KEEP WINDSHIELD CLEAR IN COLD ICY WEATHER IN NORTHEAST. WINTER IS HEAR AGAIN AND HEAT IS INADEQUATE TO KEEP WINDSHIELD CLEAR.

AS I WAS DRIVING ON SHIVER POND RD. IN CAMDEN, SC I NOTICE A POTHOLE WAS ON THE RIGHT SIDE OF THE ROAD AND THERE WAS NO WAY FOR ME TO AVOID IT AT THE TIME BECAUSE ANOTHER VEHICLE WAS DRIVING ON THE OPPOSITE SIDE OF THE ROAD. IMMEDIATELY THE TIRE WENT DOWN AND I HAD TO PULL OVER AND CALL FOR HELP TO GET A SPARE ON. I HAD TO GO BUY ANOTHER TIRE FOR $90 FROM WALMART.*DT

THE VEHICLE WAS IN MOTION ON A MAJOR CITY THOROUGHFARE WHEN IT SUDDENLY SHUT DOWN AND STALLED IN THE MIDDLE OF THE STREET, IN TRAFFIC. IT WOULD NOT RESTART AND HAD TO BE MOVED OUT OF THE STREET. IT WAS TOWED TO A LOCAL DEALERSHIP FOR DIAGNOSTICS. THE FUEL PUMP AND CONTROL UNIT ARE DEFECTIVE AND MADE THE CAR INOPERABLE.

I TOOK MY CAR TO VOLKSWAGEN ONLY FOR THEM TO TELL ME THAT THE COOLANT NEEDED TO BE FLUSHED DUE TO THE EPC LIGHT I SPENT 300 BUCKS AND A WEEK LATER THEY TOLD ME THAT THE FUEL PUMP OR FUEL SYSTEM NEEDED TO BE CLEANED TAKE THE GAS OUT AND PUT MORE GAS IN AND IT NEEDED TO BE REPLACED SPARK PLUGS WHICH IS ANOTHER 800 BUCKS THAT IS ALMOST 1000 WITHIN TWO WEEKS FOR A EPC LIGHT

I CURRENTLY OWN A 2014 VW PASSAT TDI THAT WAS PART OF THE RECALL AND DUE TO THE FACT THESE VEHICLES HAVE SAT AROUND A LONG PERIOD OF TIME THEY EXTENDED CERTAIN OTHER PARTS WARRANTY. IN FEBRUARY I HAD THE HEATER CORE REPLACED TWICE. OVER THE SUMMER THERE WAS NO NEED FOR HEAT AND I JUST TURNED THE HEAT ON THIS MORNING AND THE VEHICLE IS BLOWING COLD AIR AGAIN. I AM LESS THAN 1000 MILES OUTSIDE THE EXTENDED WARRANTY AND VW REFUSES TO REPAIR. THIS ISSUE COULD HAVE STARTED WELL WITHIN THE MILEAGE RESTRAINTS BUT DUE TO WARM WEATHER THERE WAS NO NEED FOR HEAT. THIS PROBLEM WAS ALREADY ESTABLISHED AND DOCUMENTED AND VW SHOULD REPLACE. I WILL BE LEFT OUT IN THE COLD ALL WINTER

CAR IS ONLY 6 YEARS OLD. CHARCOAL CANISTER IS JUNK COMING FROM VW. THEY KNOW IT, AND IT NEEDS TO BE RECALLED, AND VW NEEDS TO PAY FOR IT.

CAR GAS PEDAL WAS STUCK AND CONTINUED TO ACCELERATE GETTING UP TO 58 MPH AFTER PRESSING ON BRAKES LIGHTLY THE CAR CONTINUED TO GO FASTER AND FASTER. AS I WAS GETTING CLOSER TO AN INTERSECTION, THAT WAS RED, AND IN FEAR OF GETTING HIT CAUSE THE GAS WOULD NOT SLOW DOWN I SLAMMED ON BRAKES AND HOPED IT WOULD STOP THE CAR BUT THE CAR LOST CONTROL HIT A CURB AND HIT A FIRE HYDRANT IN THE FRONT MIDDLE OF CAR, THE CAR FLIPPED OVER AND NO AIRBAGS DEPLOYED. THE VEHICLE WAS IN MOTION PRIOR TO ACCIDENT AND IT WAS ON A HIGHWAY THEN I TURNED ON A SIDE STREET GOING 58 MPH DUE TO GAS PEDAL BEING STUCK, I THEN LOST CONTROL OF CAR AFTER HITTING BRAKES TO MAKE THE CAR SLOW DOWN. ME AND MY FRIEND HAVE HEADACHE AND ARE SORE, I WENT TO IMMEDIATE CAR DUE TO CONCUSSION SYMPTOMS. I AM NOW TERRIFIED TO DRIVE OR GET INTO CAR, I BECOME HYSTERICAL AND CAN'T STOP CRYING. MY FRIEND IS ALSO NOT GETTING CARS EITHER. SCARIEST THING EVER.

WHILE TURNING THE STEERING WHEEL, I STARTED HEARING A CLICKING NOISE. SHORTLY AFTER THE HORN OR CONTROLS ARE NOT WORKING AND AIRBAG LIGHT IS ON.

WHILE AT IDLE THE TIMING CHAIN MAKES A RATTLING NOISE. I HAD THE TIMIING CHAIN , GUIDES, AND TENTIONER REPLACED, AND IT STILL MAKES THE SAME NOISE. THE VAREIBLE CAM TIMING IS NOW MAKING A NOISE.

BACK UP CAMERA, RADIO DO NOT WORK ON A REGULAR BASIS. HAPPENED A COUPLE OF TIMES IN THE FIRST YEAR BUT THOUGHT IT WAS JUST A WEIRD BLIP. BLUE TOOTH DISABLES MY ABILITY TO MAKE OR RECEIVE A CALL WHILE IN THE CAR. RADIO CUTS OFF OR NEVER COMES ON WHILE DRIVING OR STATIONARY. TELEPHONE VOICE COMMAND IS STUCK IN FOREIGN LANGUAGE AND EVEN DEALER COULDN'T GET IT TO CHANGE BACK TO ENGLISH COMMANDS. DRIVERS DOOR LOCK STICKS AND WON'T OPEN FROM OUTSIDE AND SOMETIMES INSIDE. NEED TO GET OUT ON PASSENGER SIDE. SOMETIMES GETTING IN I HAVE TO GO TO PASSENGER SIDE AND CAN OPEN FROM INSIDE. DAYS CAN PASS AND THINGS WORK OK AND THEN OUT OF NO WHERE, THEY DON'T WORK?? MAYBE ELECTRICAL OR SOFTWARE ISSUE??

LOW BEAM HEADLIGHTS GOES OUT FROM VIBRATION OF ROAD. THE HEADLIGHT BULD DOESN'T FIT TIGHTLY INTO THE BULB HOLDER.

WHILE TURNING THE STEERING WHEEL, THERE WAS A CLICKING NOISE FOLLOWED BY AN AIRBAG ERROR ON THE DASH. THE STEERING WHEEL CONTROLS AND HORN NO LONGER WORK.

IT WAS TELLING ME IN THE MESSAGE CENTER THAT MY REAR LEFT BLINKER WAS OUT I REPLACED IT THEN MY BLINGER BRAKE LIGHT WAS OUT AND TAIL LIGHT ON THE OUTTER LEFT WUATER I REPLACED THE WHOLE ASSEMBLY AND STILL NOTHING BUT I'M NOT RECEIVING ANYTHING IN THE MESSAGE CENTER

I HAD TURNED MY CAR ON AND NOTICED MY AIRBAG LIGHT HAD COME ON AND ALL MY CONTROLS AND HORN HAD STOPPED WORKING. THIS IS A MAJOR SAFETY ISSUE. I TOOK IT INTO A REPAIR SHOP AND THEY SHOWED ME A RECALL THAT HAPPENED IN 2015. THE RECALL SAID THE AIRBAG CLOCK SPRING MAY FAIL AND THAT THIS COULD EFFECT ALL CONTROLS, INCLUDING THE HORN. (NHTSA CAMPAIGN NUMBER: 15V483000) THEY ASKED ME TO LOOK INTO THIS BEFORE FIXING. SO, I CALLED THE VOLKSWAGEN SERVICE CENTER TO CHECK, AND UNFORTUNATELY MY CAR WAS NOT COVERED UNDER THIS RECALL, EVEN THOUGH IT SAYS 2012-2014 VOLKSWAGEN PASSAT THE COST OF THIS HAPPENING TO MY CAR IS OVER $800.00. NOTHING I DID TO MAKE THIS HAPPEN, IT JUST HAPPENED. I AM BAFFLED THAT THIS WAS A RECALL IN THE PAST AND ONLY COVERED A CERTAIN AMOUNT OF VINS. CLEARLY, MY CAR AND OTHERS (BASED OFF OF THE OTHER COMPLAINTS I HAVE READ) ARE HAVING THIS SAME SAFETY ISSUE THAT VOLKSWAGEN IS LIABLE FOR BUT NOT TAKING IT INTO ACCOUNT. I AM VERY UPSET KNOWING THEY WILL NOT COVER THIS COST. WHAT IS THE POINT OF HAVING A RECALL IF THEY ONLY FIX A FRACTION OF THE CARS? VERY DISAPPOINTED. *TR

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT DURING COLD WEATHER, THE VEHICLE VIBRATED EXCESSIVELY WHEN STARTED. THE CONTACT STATED THAT AFTER WARMING UP THE VEHICLE AND DRIVING FOR APPROXIMATELY 30 MINUTES, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD THEN RESTART SEVERAL MINUTES LATER. BAY RIDGE VOLKSWAGEN (8910 4TH AVE, BROOKLYN, NY 11209, (718) 351-7000) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

THE HEATER CORE IN THESE CARS ARE HORRIBLE I'VE HAD MIND REPLACED 3 TIMES AND I HAVE TO GET ANOTHER HEATER CORE AND MY CAR FLOOR IS FULL OFF WATER AND IT KEEPS LEAKING AND THE WAY THE SOUND WHEN YOUR TAKING OFF I NOTICED THAT SOUND LIKE A MINI WEED EATER WHEN YOU PRESS ON THE GAS

TIMING CHAIN

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL ODOR IN THE VEHICLE. THE CONTACT WAS ADVISED BY HER SISTER TO CHECK THE OIL LEVEL. THE CONTACT CHECKED THE OIL LEVEL AND NOTICED THAT THERE WAS NO OIL ON THE DIPSTICK. THE CONTACT ADDED OIL TO THE ENGINE. THE CONTACT STATED THAT A WARNING LIGHT WAS NOT DISPLAYED TO INFORM OF A LOW OIL LEVEL. THE VEHICLE WAS TAKEN TO BARTLESVILLE CHRYSLER DODGE RAM JEEP LOCATED AT (3250 SE WASHINGTON BLVD, BARTLESVILLE, OK 74006), WHERE THE VEHICLE WAS INSPECTED AND THE TECHNICIAN FOUND NO OIL LEAKS. THE VEHICLE WAS ALSO TAKEN TO DON THORNTON VOLKSWAGEN OF TULSA LOCATED AT (4240 S. MEMORIAL DR, TULSA, OK 74145) WHERE THE CONTACT WAS INFORMED THAT THE OIL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

POORLY DESIGNED HEATER CORE CLOGS PREMATURELY REGARDLESS OF MAINTENANCE RESULTING IN INABILITY TO DEFROST WINDSHIELD BEFORE OR WHILE DRIVING, ESPECIALLY IN COLDER CLIMATES. THIS VEHICLE HAS HAD COOLING SYSTEM FLUSHED AT 3 YEARS OF AGE, WELL IN ADVANCE OF RECOMMENDED INTERVAL AND, YET AS SEEN IN MULTIPLE COMPLAINTS ON COMPUTER SEARCH STILL HAS CLOGGED. 54,750 MILES ON A VEHICLE LESS THAN 5 YEARS OLD THAT WE CANNOT FEEL SAFE OPERATING DURING TEMPERATURES BELOW FREEZING DUE TO LIKELIHOOD OF CONDENSATION FROM OUR BREATHING FREEZING ON INSIDE OF THE WINDSHIELD.

THE AIRBAG CONTROL MODULE WENT BAD ON THIS VEHICLE WHEN THE CAR WAS ONLY FIVE YEARS OLD. VOLKSWAGEN HAS RECALLS ON OTHER VEHICLES AIR BAG CONTROL MODULES YET HAS NOT ISSUED ONE FOR THIS MAKE AND MODEL YET. VOLKSWAGEN IS CHARGING OVER $800 FOR PARTS AND LABOR TO FIX THE CONTROL MODULE. THIS IS NOT A COMPONENT THAT SHOULD BE BREAKING SO SOON ON THESE VEHICLES AND VOLKSWAGEN SHOULD HONOR REPLACING THEM.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE FAILED TO SHIFT TO SECOND AND THIRD GEAR WHILE THE TRANSMISSION WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THEY WERE UNABLE TO ASSIST WITH THE DIAGNOSTIC TESTING OR REPAIR OF THE VEHICLE. THE VOLKSWAGEN DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,125.

HEATER BLOWS COLD AIR. DOES NOT ALLOW FOR DEFROSTING WHILE DRIVING.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE VEHICLE DUE TO A BROKEN CLOCK SPRING. THE CONTACT STATED THAT UPON DUE TO THE FAILURE, THE STEERING WHEEL WOULD MAKE A CRACKING NOISE WHILE BEING TURNED AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A FRACTURED CLOCK SPRING. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT ALSO TOOK THE VEHICLE TO WINN VOLKSWAGEN WOODLAND HILLS LOCATED AT 21141 VENTURA BLVD, WOODLAND HILLS, CA 91364 WHERE HE WAS INFORMED THAT THE VEHICLE WOULD HAVE TO HAVE A DIAGNOSTIC AND THAT THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY OR THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE MATTER AND OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS A 140,000.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PRESTIGE VOLKSWAGEN OF TURNERSVILLE LOCATED AT 4271 E BLACK HORSE PIKE, TURNERSVILLE, NJ 08012 (856) 629-9200, FOR AN UNKNOWN MANUFACTURER RECALL (NHTSA NUMBER UNKNOWN). WHILE THE VEHICLE WAS AT THE DEALER, THE CONTACT WAS INFORMED OF TWO ADDITIONAL UNKNOWN OPEN RECALLS ON THE VEHICLE. WHILE DRIVING FROM THE DEALER BACK TO THE RESIDENCE THE ELECTRONIC POWER CONTROL (EPC) WARNING LIGHT ILLUMINATED. THE SAME DEALER WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TAKEN BACK TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OIL LEVEL IN THE VEHICLE WAS LOW. THE CONTACT DISPUTED THAT THE OIL LEVEL WAS LOW AND INSTEAD STATED THAT EPC WARNING LIGHT FAILURE WAS DUE TO A THROTTLE BODY FAILURE. THE VEHICLE WAS NOT REPAIRED. AFTER TWO DAYS, THE EPC WARNING LIGHT AGAIN BECAME ILLUMINATED. THE VEHICLE WAS AGAIN TAKEN BACK TO THE SAME DEALER AND REMAINED IN THE CUSTODY OF THE DEALER FOR TWO WEEKS. THE CONTACT WAS INFORMED THAT THERE WOULD BE A $600 CHARGE TO PLACE AN OIL LEVEL MONITOR ON THE VEHICLE HOWEVER DUE TO THE DISPUTE BETWEEN THE CONTACT AND THE DEALER, THE CONTACT WAS INFORMED BY THE MANUFACTURER TO HAVE THE VEHICLE TAKEN TO ANOTHER AUTHORIZED DEALER. THE VEHICLE WAS THEN TAKEN TO CHERRY HILL VOLKSWAGEN LOCATED AT 2261 NJ-70, CHERRY HILL, NJ 08002, (888) 486-1840 FOR A SECOND DIAGNOSTIC TEST TO BE PERFORMED. THE DIAGNOSTIC TEST WAS PERFORMED AND AN UNDISCLOSED PART WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE EPC WARNING LIGHT ALSO RECURRED. THE VEHICLE WAS TAKEN BACK TO CHERRY HILLS VOLKSWAGEN AND THE CONTACT WAS PROVIDED AN ESTIMATE OF $800 TO REPAIR THE VEHICLE HOWEVER, IT WAS STATED THAT THE REPAIR MAY NOT FIX THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS UNDERGOING MAINTENANCE BY AN INDEPENDNDENT MECHANIC, TRASMISSION FLUID WAS FOUND LEAKING UNDENEATH THE VEHICLE. AFTER LOOKING UP RECALL INFOFRMATION ONLINE, THE TECHNICIAN ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT ALTHOUGH THERE WAS A WARRANTY ON THE VEHICLE, IT HAD ALREADY EXCEEDED THE MILEAGE LIMIT. AS A RESULT, THE MANUFACTURER COULD NOT ASSIST WITH THE REPAIR COST. THE MANUFACTURER ALSO DID NOT ASSIST WITH SCHEDULING AN APPOINTMENT FOR THE CONTACT SINCE THERE WAS NO RECALL FOR THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 84,000.

DRAINS NEW BATTERY OVERNIGHT... HEAR ELECTRIC COMPONENT RUNNING WHEN OPENING DRIVER SIDE DOOR GAS SMELL IN ENCLOSE ENVIRONMENT (GARAGE) ALTHOUGH NO LEAK FOUND ON THE FLOOR. ONGOING PROBLEM, IT CAN GO A COUPLE OF WEEKS WITHOUT RECHARGING BATTERY, BUT SUDDENLY IS DEAD...

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE OPERATING THE VEHICLE, THE ELECTRONIC POWER CONTROL INDICATOR REMAINED ILLUMINATED AND THE VEHICLE WOULD SHUT OFF. THE VEHICLE WAS TOWED TO VOLKSWAGEN OF SOUTH ATLANTA (4305 JONESBORO RD, UNION CITY, GA) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

THE PROBLEM BELOW WAS FIRST EXPERIENCED WHEN THE CAR WAS STATIONARY ON A CITY STREET. THE DRIVER DOOR FAILS TO OPEN AFTER BEING EXPOSED TO COLD TEMPERATURES OF ABOUT 32F OR LESS. THE EXTERIOR HANDLE BEHAVES AS USUAL, BUT DOES NOT DISENGAGE THE LATCH LOCATED IN THE DOOR JAM. DURING THESE EPISODES, THE INTERIOR HANDLE HAS A UNNATURAL AMOUNT OF RESISTANCE, SO MUCH SO THAT THE OPERATOR WILL CEASE PULLING ON THE HANDLE IN FEAR OF DAMAGING THE COMPONENTS. SOMETIMES THE DOOR WILL REGAIN IT'S NORMAL OPERATION AFTER PRESSING THE LOCK AND UNLOCK BUTTON MULTIPLE TIMES ON THE INTERIOR DRIVERS SIDE PANEL. LOCKING AND UNLOCKING THE CAR FROM THE PASSENGER'S PANEL WILL NOT YIELD THE SAME RESULTS. WHEN IT'S EXECUTED FROM THE PASSENGER PANEL, THE DRIVERS DOOR LOCK DOES NOT AUDIBLY ENGAGE AND DISENGAGE. PLEASE NOTE, EVEN AFTER MANAGING TO OPEN THE DOOR AT THE BEGINNING OF A TRIP, DOES NOT MEAN IT WILL OPEN WHEN YOU ARRIVE AT YOUR DESTINATION. I'VE EXPERIENCE THIS MULTIPLE TIMES WHEN DEPARTING MY PLACE OF RESIDENCE (DID NOT LEAVE UNTIL THE DOOR WAS 'FIXED') AND THEN ARRIVING AT WORK. THIS ISSUE IS WELL KNOWN IN THE MORE RECENT MODELS OF VOLKSWAGEN PASSATS AS SEARCH ENGINES YIELD A MULTITUDE OF RESULTS. IT WAS FIRST NOTICED IN THE EARLY MONTHS OF 2019, DID NOT PERSIST OVER THE SUMMER, AND BEGAN AGAIN IN NOVEMBER OF 2019.

VEHICLE STOPPED BLOWING AIR THROUGH OUTLETS CAUSING FOGGING OF WNDOWS AND REDUCED VISIBILITY AIR BLOCKAGE OCCURS WHILE STATIONARY AND MOVING

THE ISSUE WITH MY VEHICLE HAS BEEN AN ONGOING THING SINCE I PURCHASED IT IT IS NOW PAID FOR EVEN UNDER WARRANTY IT WAS MISDIAGNOSED THE BRAKING SYSTEM PULSATES AND I WAS TOLD THAT WAS NORMAL BECAUSE THEY HAD JUST CHANGE THE BRAKES AND THEN NOW THE DASHBOARD LIGHTS UP LIKE A CHRISTMAS TREE IT TELLS ME THAT THE THERE'S A FEW THE STEERING WHEEL LIGHTS UP THE AIRBAG LIGHTS UP THE ROAD CONDITION LIGHTS UP AND THEN I WOULD TURN THE CAR OFF A PULSATES WHEN I'M BREAKING AT 60 MILES AN HOUR OR 70 MILES AN HOUR. I'VE TAKEN THE VEHICLE BACK TO THE DEALERSHIP AND AS WAS THERE ANY RECALLS AND THE ONLY RECALL WAS SOMETHING I HAD TO DO NOTHING WITH THE THE VEHICLE ISSUES THEY DO NOT SEEM VOLKSWAGEN DOES NOT SEEM TO FIND THESE ISSUES THAT I'M READING IN PREVIOUS MESSAGES AN ISSUE BUT IT'S OUR SAFETY SO I'M VERY CONCERNED ABOUT EVEN PURCHASING ANOTHER VOLKSWAGEN.

WHILE DRIVING AT HIGHWAY SPEED THE VEHICLE SUFFERED A SUDDEN AND CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP. THE VEHICLE HAS ONLY 43K ON IT AND WAS JUST PURCHASED AFTER RECEIVING THE TDI UPDATE 3K MILES AGO. THE FUEL PUMP FAILURE OCCURRED AROUND 60-70 MPH ON THE HIGHWAY AND LEAD TO THE VEHICLE LOSING ALL POWER AND BARELY MAKING IT TO THE SHOULDER OF THE ROAD. I HAVE NOW LEARNED THAT THIS FAILURE HAS COMPLETELY DESTROYED MY FUEL SYSTEM AND IS NOT COVERED BY VW EVEN THOUGHTHEY ARE USING THE SAME PART THAT THEY ARE COVERING FOR THE 2010-2013 MODEL YEARS THEY OFFERED AN EXTENDED WARRANTY ON. NOT ONLY IS THIS INCREDIBLY UNSAFE, AS A CONSUMER THIS TYPE OF UNPREDICTABLE AND COMMON FAILURE IS UNACCEPTABLE.

THIS VEHICLE HAS EXPERIENCED COOLING SYSTEM ISSUES SINCE 49000 MILES. THE CAR NOW HAS 122,500 MILES. THE HEATER CORE HAS BEEN REPLACED 5 TIMES, 2 RADIATORS, EGR COOLER, INTERCOOLER, OIL COOLER, TRANSMISSION COOLER. THESE ARE ALL IMPACTED WITH SOME SORT OF SLUDGE. VW HAD ISSUED AN EXTENDED WARRANTY ON THE HEATER CORE ADDRESSED BY TSB 80-15-04. AFTER NUMEROUS CONVERSATION WITH VW AND THE DEALER SERVICE DEPARTMENT THE PARTS OTHER THEN THE HEATER CORE THAT IS COVERED UNDER THE TSB HAVE BEEN REPLACED AT NO COST TO ME EXCEPT THE INCONVENIENCE OF THE TIME INVOLVED TO RESOLVE THESE ISSUES. VW IS CLAIMING THAT THESE VEHICLES DO NOT HAVE AN ISSUE OTHER THAN WHAT THE TSB ADDRESSES. I HAVE SINCE TRADED THE CAR IN ON A 2015 PASSAT TDI THAT NOW APPEARS TO BE EXPERIENCING THE SAME ISSUES. THERE ISN'T A TSB OR EXTENDED WARRANTY FOR THE COOLING SYSTEM/HEATER ON THIS MODEL. I BELIEVE THIS TO BE A SAFETY ISSUE, NOT HAVING THE PROPER HEATING SYSTEM COULD IMPAIR VISIBILITY IN THE WINTER.

THE HEATER CORE BECOMES CLOGGED DUE TO EXCESSIVE FLUX USE IN THE HEATER CORE CONSTRUCTION. CAUSING NO HEAT OUTPUT ON DEFROST OR THROUGH VENTS. VWOFA HAS ACKNOWLEDGED THIS AS AN ISSUE AND OFFERS AN EXTENDED WARRANTY ON THE HEATER CORE, HOWEVER, THERE IS A 4-6 BACKORDER ON THE REPLACEMENT HEATER CORES. THIS IS DANGEROUS WHEN DRIVING IN WINTER CONDITIONS AND COMING UPON FREEZING RAIN/SLEET OR SNOW THIS CAUSES THE VEHICLE TO BECOME UNSAFE TO DRIVE AND POTENTIALLY LEAVING YOU STRANDED IN BAD WEATHER. CURRENTLY, VWOFA IS NOT OFFERING ANY LOANER VEHICLE WHILE THEY WAIT FOR PARTS, MAKING MY PASSAT UNSAFE TO DRIVE IN ANY POSSIBLE WINTER WEATHER CONDITIONS.

TIMING CHAIN DECIDED TO GIVE UP AS I WAS DRIVING ON A MAJOR HIGHWAY. NOW I'M STUCK HAVING TO POTENTIALLY REPLACE THE ENGINE, A 5K BILL. JUST PURCHASED THE CAR LAST YEAR AND STILL MAKING PAYMENT ON IT. NEVER HAD ANY INDICATION OR ILLUMINATION ON THE DASHBOARD OF WARNING FOR THE ENGINE FAILURE

THE DRIVER DOOR LATCH. WHEN IN FREEZING TEMPERATURES, THE DOOR LATCH WILL NOT OPEN/CLOSE. WHEN UNLOCKING/LOCKING THE CAR, YOU CAN HEAR THE DOOR LATCH MECHANISM TRYING TO UNLOCK/LOCK BUT WILL NOT. ALL OTHER DOORS ARE WORKING APPROPRIATELY. I'VE HAD TO CLIMB THOUGH THE PASSENGER SIDE TO ATTEMPT TO OPEN THE DRIVER DOOR WITH EXCESSIVE FORCE. IF I AM ABLE TO OPEN THE DOOR FROM THE PASSENGER SIDE, IT WILL THEN NOT SECURELY CLOSE AND LOCK. HOWEVER, THERE HAVE BEEN MULTIPLE INSTANCES WHERE I CANNOT GET THE DOOR OPEN-THUS RENDERING ME WITHOUT TRANSPORTATION/USE OF MY CAR. THERE WAS ONE INSTANCE LAST WINTER SEASON, ON A FREEZING MORNING, WHERE I HAD TO OPEN MY CAR DOOR THROUGH THE PASSENGER SIDE. I WAS ABLE TO CLOSE AND LOCK MY DOOR, SO I DROVE TO WORK. HOWEVER, WHEN ROUNDING A CORNER WHEN TURNING, MY DRIVER DOOR SWUNG OPEN. THANKFULLY, MYSELF AND NO ONE ELSE WAS HARMED. I THEN HAD TO HOLD MY DOOR CLOSED WHILE DRIVING THE REMAINING 1/4 MILE TO WORK. THE LATCH ISSUE ONLY HAPPENS IN FREEZING TEMPERATURES TO THE DRIVERS SIDE DOOR. IF IT WARMS LATER THE SAME DAY, IT WILL THEN WORK APPROPRIATELY. DURING THE INSTANCE WHERE MY DOOR OPENED-WHILE DRIVING TO WORK THERE WAS NO DOOR OPEN ALARM SIGNALING IN THE CAR, NOR CONTINUOUS NOISE OF THE LATCH MECHANISM TRYING TO LOCK. I HAVE TAKEN MY CAR IN 11/11/19 TO ADDRESS THIS ISSUE AND OTHER MAINTENANCE,, WHERE THE SERVICE TECHNICIAN ADMITTED TO THIS BEING A COMMON COMPLAINT OF THIS ISSUE/SCENARIO AND THAT VW HAS COME OUT WITH AN UPDATED PART. THIS IS A KNOWN SAFETY ISSUE BY THEIR FACILITY.

VEHICLE ENGINE LIGHT COMES AND GOES WAY. THE VEHICLE JERKS/SHAKES WHEN WAITING THE RED SIGNALS AND LOOSES POWER AND HAD TO STOP THE VEHICLE AND START THE VEHICLE.I HAVE DONE ALL THE OIL ACCORDING TO THE RECOMMENDED MILAGE BY THE DEALER. AND ALSO IT LOOSES POWER WHEN TAKING TURNS, IN THAT CASE NEED TO TURN OFF THE VEHICLE AND START AGAIN. THIS HAPPENS WHEN VEHICLE WAITS THE RED SIGNAL AND MOVE/SHAKES HEAVILY AND HAD TO PUT THE VEHICLE IN PARK AND STOP IT. THOUGH VEHICLE IS 5 YEAR AND RAN BARELY 55K AND STARTED SHOWING SYMPTOMS AS MENTIONED AS ABOVE.I STRONGLY BELIEVE THIS SOMETHING TO DO WITH THE MANUFACTURING. BELOW IS THE REPORT FROM THE DEALER. ------------------- CAM FAULTS, MISFIRES. SCANNED VEHICLE AND FOUND CAM FAULT P034100, ALL CYLINDER MISFIRES FAULTS. TRACED FAULT TO TIMING CHAIN TENSIONER FAILURE. ------------------------ I HAVE ALSO ATTACHED THE INVOICE AND DIAGNOSES RESULTS ABOUT THE ISSUE. AND ALSO FOUND IN INTERNET RELATED TO THE SAME ISSUE THAT THEY HAVE SEEN OTHER VW VEHICLES. THE ISSUE SEEMS TO BE SIMILAR, HOWEVER VW/VW DEALER SEEMS NOT ACCEPTING AND DOING REPAIR FOR FREE. HTTPS://MEDIUM.COM/@AUTOBAHNAUDIVW/VOLKSWAGEN-AUDI-TIMING-CHAIN-SETTLEMENT-RECALL-REPAIR-REIMBURSEMENT-INFORMATION-C4ABC4F5B359

THE PROBLEM I'M HAVING WITH MY 2014 PASSAT IS THAT ONE DAY OUT THE BLUE MY AIRBAG LIGHT CAME ON. I PARKED AND TURN OF THE CAR THINKING THAT WOULD SOLVE THE PROBLEM. WHEN I STARTED MY CAR BACK UP, THE AIRBAG IS STILL ON AND NOW THE HORN AND ALSO THE BUTTONS ON THE STEERING WHEEL ISN'T WORKING ANYMORE. I HAVE NOT HIT ANYTHING OR HAD ANY ACCIDENTS PERIOD. I SEE MANY COMPLAINTS FROM VW OWNERS ABOUT THE SAME ISSUE....BUT I DON'T SEE ANY RECALLS ABOUT THIS PROBLEM. THIS IS A BIG ISSUE FOR ME BECAUSE I LIVE IN ILLINOIS AND MY CAR HORN DOESN'T WORK.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE WINDSHIELD IS SEPARATING FROM THE FRAME. THE VEHICLE WAS TAKEN TO HANLEES HILL TOP VOLKSWAGEN (3255 AUTO PLAZA, RICHMOND, CA 94806, (510) 283-6300) AND THE CONTACT WAS INFORMED THAT THE GLUE USED TO SEAL THE WINDSHIELD WAS DEFECTIVE. THE WINDSHIELD WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,000.*PM*JB

AIRBAG SIGN CAME ON AND THE HORN STOPPED WORKING, CAR WAS FOUND TO HAVE A FAULTY CLOCK SPRING, AFTER REPLACEMENT OF CLOCK SPRING, THERE WAS A SHORT AND THE CLOCK SPRING HAD TO BE REPLACED YET AGAIN. AIR BAG SIGN CAME ON AGAIN AND THERE WAS ANOTHER SHORT IN A WIRE, CLOCK SPRING HAD TO BE REPLACED THREE TIMES. FAULTY WIRES AND CLOCK SPRING.

WHILE THE CAR WAS STATIONARY, WHEN I STARTED IT AFTER WORK, I BACKED OUT OF MY PARKING PLACE AND MY AIRBAG ERROR LIGHT CAME ON. THERE WERE NO NOISES. I PUT THE VEHICLE IN PARK AND TURNED IT OFF. I THEN TURNED IT BACK ON AND NOTICED THE STEERING WHEEL CONTROLS AND HORN WERE ALSO NOT WORKING. I CALLED MY HUSBAND, WHO USED GOOGLE TO DETERMINE MY CLOCK SPOOL HAS FAILED AND MY VIN ISN'T PART OF A SAFETY RECALL BUT THE GOVERNMENT HAS DOCUMENTED IT IS A SAFETY ISSUE WITH THIS CAR. PLEASE EXPAND YOUR RECALL TO INCLUDE PROTECTING EVERYONE WITH THIS ISSUE, I DON'T BELIEVE CONSUMERS SHOULD BE RESPONSIBLE FOR THESE REPAIRS AS THEY ARE NOT MAINTENANCE RELATED, BUT RATHER, FAILURE OF MANUFACTURER EQUIPMENT.

DEC 26 2018 THE CAR STALLED AS I WAS BACKING UP OUT OF MY PARKING SPACE, PUSHED THE CAR BACK INTO THE SPACE AND WAITED 20 MINUTES AND THE CAR STARTED AND I DROVE IT TO THE VW DEALER AND WAS TOLD DO NOT USE WAWA GAS. JUNE 21 2019 THE CAR STALLED AS I WAS BACKING OUT OF A PARKING SPACE AT TRADER JOES PUSHED THE CAR BACK INTO SPACE .WAITED 20 MINUTES STARTED CAR WENT TO THE DEALER AND THEY SAID THEY COULD NOT FIND ANY PROBLEMS CAR HAD 69,050 MILES STILL UNDER WARRANTY. OCTOBER 1 ST BACKING OUT OF TRADER JOES PARKING LOT AND CAR STALLS AGAIN WAIT 30 MINUTES AND THEN DRIVE TO THE DEALER AND I AM TOLD I NEED A FUEL PUMP AND MODULE. AND NOW THE CAR IS OUT OF WARRANTY.. I HAVE READ THAT SEVERAL MODELS OF VW HAVE BEEN RECALLED FOR THE FUEL PUMP BUT MINE WAS NOT INCLUDED.

THE DOORS (2014 PASSAT) DO NOT WORK PROPERLY IN COLD TEMPERATURES. THE CAR DOORS, ESPECIALLY THE DRIVER'S SIDE FAIL TO UNLOCK/OR CLOSE. THE DRIVER'S DOOR WILL AT TIMES OPEN WITH THE ACTUAL KEY AND AT OTHER TIMES WILL NOT. SOMETIMES THE DOOR WILL UNLOCK BUT THE LOCK FREEZES IN POSITION PREVENTING THE CAR DOOR FROM CLOSING SHUT. A VISIT TO A VW SERVICE DEPARTMENT DID NOT SOLVE THIS PROBLEM. REPLACED BATTERY IN KEY BUT PROBLEM PERSISTS.

I EXPERIENCING A FUEL DISTRIBUTION ISSUE. IT APPEARS TO BE FUEL INJECTION SYSTEM. MY CAR SPUTTERS AND MISFIRES WHILE DRIVING. THE ENGINE READINGS ARE CONSTANTLY CHANGING. THE ENGINE IDLES HIGH WHILE IT IS STATIONARY. WHEN I ACCELERATE TO GO UP A HILL OR INCLINE MY CAR SPUTTERS UNCONTROLLABLY. I HAVE REPLACED THE SPARK PLUGS AND NUMBER OF OTHER PARTS BUT THE PROBLEM PERSISTS.

YESTERDAY, AS I WAS TURNING OUT OF MY DRIVEWAY, I HEARD AN UNUSUAL CLICKING NOISE COMING FROM MY STEERING WHEEL. I DROVE TO WORK (APPROX 2 MILES FROM MY HOME) AND PARKED CAR. WHEN I STARTED MY CAR 8 HOURS LATER, MY DASH SCREEN READ "ERROR AIRBAG" AND THE AIRBAG LIGHT WAS ON. THE CLICKING NOISE IS STILL PRESENT BUT DOESN'T OCCUR EVERY TIME I TURN THE WHEEL... ONLY SOMETIMES. THIS MORNING,(ERROR LIGHT STILL ILLUMINATED) AS I WAS PULLING OUT OF MY DRIVEWAY, I NOTICED MY CONTROL FUNCTIONS ON STEERING WHEEL WERE NO LONGER WORKING. I AM TERRIFIED THAT MY AIRBAG WILL DEPLOY. MY VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENTS AND I AM THE ONLY OWNER OF THE VEHICLE. MY VEHICLE IS NOT PART OF THE TAKATA RECALL BUT THE ISSUES I AM HAVING SEEM VERY SIMILAR.

IN AUGUST OF 2017, MY AIRBAG LIGHT CAME ON AND MY HORN STOPPED WORKING. THERE WAS ALSO A CLICKING SOUND WHEN TURNING THE STEERING WHEEL. I TOOK THE VEHICLE TO VOLKSWAGEN AND WAS INFORMED THAT THE CLOCK SPRING HAD FAILED AND NEEDED TO BE REPLACED. AFTER CONDUCTING SOME RESEARCH, I FOUND THAT OTHER 2014 PASSATS HAD BEEN RECALLED FOR THE SAME EXACT ISSUE. MY VIN WAS NOT COVERED UNDER THE RECALL, AND SO I HAD TO PAY OUT OF POCKET FOR A NEW CLOCK SPRING. I BELIEVE THAT THE VOLKSWAGEN RECALL WAS NOT BROAD ENOUGH TO COVER ALL VEHICLES AFFECTED. I REPORTED THIS TO THE NHTSA AT THE TIME OF THE INCIDENT. HOWEVER, ABOUT 6 MONTHS LATER, MY VEHICLE BEGAN HAVING THE SAME ISSUES. I WAS INFORMED THAT THE SECOND CLOCK SPRING HAD FAILED AND NEEDED TO BE REPLACED. BECAUSE THE PART WAS NEW, VOLKSWAGEN COVERED THE REPAIRS. I DID NOT REPORT THIS SECOND OCCURRENCE OF CLOCK SPRING FAILURE AT THE TIME. I AM REPORTING THE RE-OCCURRENCE OF THE CLOCK SPRING FAILURE NOW, AS I STILL HOPE THE INITIAL RECALL WILL BE EXPANDED AND THAT I WILL GET REFUNDED FROM REPLACING IT THE FIRST TIME. I HOPE THIS ADDITIONAL INFORMATION CAN HELP WITH ANY ONGOING INVESTIGATIONS. I AM PROVIDING DOCUMENTATION OF BOTH INSTANCES OF CLOCK SPRING FAILURE IN MY 2014 PASSAT.

PLEASE BE ADVISED THAT THE MATTER REGARDING TIMING CHAIN AND TENSIONER SYSTEM HAS BEEN RESOLVED BY VW OF AMERICA TO MY SATISFACTION AND NO FURTHER ACTION IS NECESSARY . THANK YOU VERY MUCH

TAKATA RECALL - I EXPERIENCED REDUCED VISIBILITY AT NIGHT.

ON MARCH 27, 2019, DURING A STATE SAFETY INSPECTION, THE RIGHT REAR COIL SPRING WAS SHOWN TO BE FRACTURED. IT WAS REPAIRED BY NISSAN OF SOMERSWORTH, NH ON JUNE 29, DURING A REAR BRAKE REPAIR, THE LEFT COIL SPRING WAS FOUND TO BE FRACTURED. REPAIR NOT YET DONE. I THINK IT IS MORE THAN A COINCIDENCE THAT BOTH FRACTURE WITHIN A 3 MONTH PERIOD. THEY WERE POORLY MANUFACTURED. CURRENTLY THERE IS A RECALL FOR OTHER VW MODES HAVING FAULTY REAR COIL SPRINGS. I THINK THIS MODEL AND YEAR REQUIRES A RECALL AS WELL.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING 20 MPH, THE VEHICLE MADE AN ABNORMAL BANGING SOUND. THE CONTACT DROVE THE VEHICLE HOME AND INFORMED THEIR PARTNER ABOUT THE SOUND. THE CONTACT'S PARTNER LOOKED UNDER THE VEHICLE AND NOTICED THAT THE REAR PASSENGER SIDE COIL SPRING WAS FRACTURED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 110,192.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT AN ABNORMAL GRINDING AND CLICKING SOUND CAME FROM THE STEERING WHEEL. ON OCCASION, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO STEVE WHITE VOLKSWAGEN (100 DUVALL DR, GREENVILLE, SC 29607, (864) 288-8300) WHERE IT WAS DIAGNOSED THAT A NEW CLOCKSPRING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 121,000.

AIR BAG LIGHT ON FOR DRIVER AIRBAG AND MADE EVERYTHING ON STEERING WHEEL STOP WORKING

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO ENGAGE, AN ERROR MESSAGE FOR THE DRIVER ASSIST SYSTEM WAS DISPLAYED, AND THE TIRE PRESSURE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED VOLKSWAGEN OF GAINESVILLE (3737 N MAIN ST, GAINESVILLE, FL 32609,(352) 578-2554) AND WAS INFORMED THAT AN UNKNOWN SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES BEGAN AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. THE VIN WAS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TONY VOLKSWAGEN (94-1299 KA UKA BLVD, WAIPAHU, HI 96797, (808) 680-7170) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING, THE VEHICLE STARTED TO JERK, THE RPMS DECREASED, AND THE VEHICLE DECELERATED. ALSO, THE CHECK ENGINE, EPC, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OURISMAN VOLKSWAGEN OF WALDORF (LOCATED AT 2282 CRAIN HWY, WALDORF, MD 20601, (301) 843-1234) WHERE IT WAS DIAGNOSED THAT THE CONNECTION FROM THE FUEL PUMP DETACHED AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL IN A PARKING LOT, A CLICKING NOISE WAS HEARD AND THE AIR BAG INDICATOR ILLUMINATED. A WEEK LATER, THE HORN SEIZED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF MURRIETA (951-249-7072, LOCATED AT 41300 DATE ST, MURRIETA, CA 92562) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

AIRBAG LIGHT STAYS ILLUMINATED. NONE OF THE STEERING WHEEL ELECTRICSL WORKS, INCLUDING THE HORN.

VEHICLE STARTED HAVING ISSUES WITH THE FUEL GAUGE SHOWING THAT THE VEHICLE WAS EMPTY WHEN WE FILL UP THE TANK. AFTER THE TANKS WAS ABOUT 3/4 OR LESS THEN GAUGE WILL START WORKING. I REPORTED THIS PROBLEM TO THE DEALERSHIP WHEN THE CAR WAS NEW, BUT THEY COULD NOT FIND ANY ISSUES, AT ONE POINT, IF I REMEMBER WELL THEY SAID IT WAS A SENSOR. THE LAST FEW MONTHS THE CAR STARTED HAVING ISSUES STARTING AND WE THOUGHT IT WAS THE BATTERY. BATTERY WAS REPLACED AND IT HAPPENED A FEW MORE TIMES, WHEN WE PARKED THE CAR IT WILL NOT START. THE NEXT DAY STARTS WITH NO ISSUES FOR A FEW DAYS OR WEEKS. FINALLY, ON 3/8/19, THE CAR WILL WILL NOT START ANYMORE AND IT HAD TO BE TOWED. THE ENGINE TURNS AND EVERYTHING LOOKS FINE. WHEN I DID SOME RESEARCH, IT SHOWS SOME FUEL PUMP ISSUES WITH 2014 VOLKSWAGEN CC AND OTHER MODELS, BUT NOT THE PASSAT. I REMOVE THE BACK SEAT OF THE CAR TO ACCESS THE FUEL PUMP TO CHECK IF I CAN FEEL THE PUMP RUNNING AND CHECK IF THERE WAS POWER TO THE PUMP. TO MY SURPRISE, WHEN I REMOVED THE PLUG TO CHECK THE POWER, THE CONNECTOR WAS COMPLETELY CORRODED AND THERE WAS SOME LIQUID (ASSUME WAS WATER) ON THE CONNECTOR. I WENT TO THE DEALERSHIP AND REPORTED THE ISSUE, BUT I WAS IGNORED AS THEY NEVER SEEN ANY ISSUES WITH THE PUMP. ON 2014, WE BOUGHT TWO PASSAT A FEW MONTHS APART. THE FIRST ONE WAS HAVING ISSUES WHEN RUNNING, THE ENGINE STALLS. WE REPORTED TO THE DEALERSHIP AND THEY COULD NOT FIND ANY ISSUES. AFTER A FEW ACCIDENTS SCARES, MEANING IT WAS VERY CLOSE TO HAPPENS, WE HAD TO RID OF THE OTHER PASSAT LAST YEAR. NOW WITH THIS ISSUE ON THE SECOND PASSAT, WE THINK THAT ISSUES WITH CARS ARE RELATED. IT IS STRANGE THAT SOME THERE ARE RECALLS FOR OTHER VW MODEL FOR FUEL PUMP THE SAME YEAR BUT NOT MY CAR. PLEASE SEE THE ATTACHED PICTURES. I HAVE THE OLD PUMP ON MY POSSESSION IF NEEDED FOR ANY REASON.

AFTER DRIVING MY 2014 PASSAT HAS A BURNING SMELL COMING FROM THE CAR. AFTER HAVING THE UPPER TIMING CHAMBER, TRANSMISSION SEALS, AND BRAKE SYSTEM REPLACED IT IS STILL SMELLING LIKE SOMETHING IS BURNING. IT SMELLS LIKE METAL ON METAL, SO I ASSUMED IT WAS THE BRAKES, BUT EVEN AFTER HAVING THEM CHANGED AT THE DEALERSHIP, THERE IS STILL AN UNKNOWN PROBLEM.

MY CAR WAS PARKED IN MY PARKING SPOT WHEN I TRIED TO INSERT MY KEY IN THE IGNITION CYLINDER. THERE WAS A WHITE PLASTIC PIECE INSIDE THE IGNITION THAT WOULD NOT ALLOW MY KEY IN TO START THE ENGINE. IT CAUSED MY STEERING WHEEL AND FRONT WHEELS TO LOCK. I HAD TO CALL A TOW TRUCK COMPANY TO HAVE IT TOWED TO THE DEALERSHIP.

KEY INJECTION CYLINDER NOT ALLOWING ME TO START MY CAR. I PARKED MY CAR IN MY DRIVEWAY AND REMOVED THE KEY. LATER IN THE DAY I WENT TO START MY CAR AND MY KEY WOULD NOT FIT IN THE KEY CYLINDER. I LIKE IOKKED INSIDE THE KEY AREA AND THERE WAS A WHITE PLASTIC PIN BLOCKING THE KEY. MY STEERING WHEEL AND FRONT WHEELS WERE ALSO LOCKED. I HAD TO HAVE IT TOWED TO THE DEALERSHIP WHERE IT WAS DIAGNOSED WITH TWO PARTS TO BE CHANGED AT A COST OF $840. THE CAR DOESN'T EVEN HAVE 60,000 MILES. IS THERE A RECALL FOR THIS?

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION COOLER O-RING WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. *TR

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING 25 MPH, THE CHECK ENGINE AND "VEHICLE NEED MAINTENANCE" WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE STARTED TO VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS LEAKING TRANSMISSION FLUID. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

I GOT IN AN ACCIDENT ON THE INTERSTATE BACK IN THE SUMMER OF 2017.. I HIT A DEER GOING 70 MPH. AIRBAGS WENT OFF AND THE BODY OF MY CAR WAS OBVIOUSLY DAMAGED. AFTER THAT MY CAR HAS HAD OIL LEAKS, BREAK ISSUES, "AIR BAG ERRORS", AND WAY MORE TO LIST.

TRANSMISSION LEAK COOLANT LEAK ENGINE LIGHT AND BRAKES RADIATOR LEAK

DRIVERS SIDE DOOR WONT UNLATCH. DUE TO A BAD DESIGN, THE DRIVERS SIDE DOOR WILL NOT OPEN WHEN THAT TEMPERATURE IS BELOW FREEZING. VW HAS ACKNOWLEDGED THIS AS A PROBLEM, BUT WILL NOT RECALL. THIS IS A SAFETY ISSUE SINCE THE DRIVER CANNOT EXIT THE VEHICLE IN AN EMERGENCY. I CALLED THEM BUT THEIR STAND IS THAT THE CAR IS OUT OF WARRANTY SO TOO BAD. THE CONDITION ONLY EXISTS WHEN THE TEMPERATURE IS BELOW FREEZING. THE PROBLEM IS WELL KNOW BASED ON SOCIAL MEDIA POSTS. I THINK VW SHOULD TAKE SOME RESPONSIBILITY FOR THE DESIGN FLAW.

WHILE DRIVING MY VEHICLE IT STOPPED. THE VEHICLE WAS TAKEN TO A MECHANIC AND I WAS TOLD THAT MY TIMING CHAIN WAS BROKEN. I FOUND IT IRONIC THAT THERE WAS A RECALL ON OTHER MODELS BUT NOT MINE.

HEATER NOT BLOWING HOT AIR. THIS SEEMS TO BE A MAJOR PROBLEM AND VW EVEN RECOGNIZES THE ISSUE. THIS SHOULD BE A RECALL WARRANTY ITEM. HERE IS A LINK PROVIDED TO WHAT I HAVE FOUND. HTTPS://F01.JUSTANSWER.COM/KYLESKRAUTCAR/1C235176-E1B5-4388-847A-18433040B6B5_V801601.PDF

BACKING OUT OF DRIVEWAY, SLIGHT CLICKING IN THE STEERING COLUMN WHEN TURNING THE STEERING WHEEL TO THE RIGHT. BEEP FROM DASH- AIRBAG FAILURE/WARNING. NOW STEERING WHEEL BUTTONS AND HORN ARE NOT OPERATIONAL.

THE HEATER CORE IN MY 2014 VOLKSWAGEN PASSAT TDI HAS FAILED AND BEEN REPLACED FOUR TIMES WITHIN THE LAST 2 YEARS. THERE IS/WAS AN EXTENDED WARRANTY RELATED TO THE HEATER CORE FAILURE BUT THERE HAS NOT YET BEEN A RECALL DESPITE AN OBVIOUS DEFECT WITH THE HEATER CORES. FAILURE 1, 11/28/2016- REPORTED AS INSUFFICIENT HEAT, PRIMARILY PASSENGER SIDE - WARRANTY COVERED FAILURE 2, 06/30/2017- IDENTIFIED BY CHECK ENGINE LIGHT ALERT- WARRANTY COVERED FAILURE 3, 0/7/10/2017- IDENTIFIED BY CHECK ENGINE LIGHT ALERT, WARRANTY COVERED FAILURE 4, 11/28/2017- REPORTED AS INSUFFICIENT HEAT- PRIMARILY ON PASSENGER SIDE- ORIGINALLY REPORTED ON 10/26/2018- VW DECLINED TO COVER UNDER WARRANTY. WITHOUT A PROPERLY FUNCTIONING HEATER CORE, THE WINDSHIELD DEFROSTER WILL NOT HAVE HEAT. IN THIS SITUATION, THE DRIVER WILL HAVE DIFFICULTY MAINTAINING A CLEAR WINDSHIELD, WHICH WILL CREATE A HAZARDOUS SITUATION. THE LACK OF HEAT IN THE VEHICLE CAN ALSO BE UNSAFE IN SOME CLIMATES.

TAKATA RECALL THERE WAS A RECKLESS DRIVER WHO WAS NOT OBEYING THE TRAFFIC RULES. I WAS ON THE HIGHWAY (NJ TURNPIKE 78 AROUND BAYONNE). AND THEN THIS GUY WAS ON THE RIGHT ENTERING TO THE HIGHWAY, BUT HE SWITCHED TO THE LEFT LANE WITHOUT WAITING FOR THE SOLID LINE TO BECOME DOTTED LINE. AND THEN RIGHT AWAY, HE CUT IN FRONT OF ME, TO AGAIN SWITCH TO THE MOST LEFT LANE. I WAS ALMOST GOING TO HIT HIM BECAUSE OF THIS RECKLESS MOVE. HE DIDN'T SIGNAL AND WAIT FOR ME (OR SOMEONE ELSE) TO GIVE HIM THE WAY. HE JUST CUT IN FRONT ME. I HORNED HIM AND THEN HE SHOWED ME HIS MIDDLE FINGER. IT WAS ABOUT TO BE AN ACCIDENT IF I HADN'T HIT THE BRAKES RIGHT AWAY. HE ENTERED THE HIGHWAY WITHOUT OBEYING THE RULES AND CUT THE ROAD FROM ALL THE WAY FROM RIGHT TO THE LEFT LANE. AND HE IS RUDE AND OFFENSIVE. HE HAS A BLACK LINCOLN, WITH NY PLATE. PLATE NUMBER IS T657065C. THIS HAPPENED IN THE MORNING AROUND 8:46. IT IS A RUSH OUR, HE INCREASES THE RISK OF ACCIDENTS AND PUTS PEOPLE IN DANGER. I HOPE HE WILL BE PUNISHED FOR THIS.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WITHIN MONTHS OF OWNING THE VEHICLE, IT FAILED TO START AND STALLED. THE CONTACT DISCOVERED THAT THE PREVIOUS OWNER EXPERIENCED THE SAME FAILURE AND HAD THE ALTERNATOR ASSEMBLY REPLACED. THE DEALER (CAPITAL VOLKSWAGEN, 3963 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 692-5609) REPLACED THE WIRING AND THE ALTERNATOR WAS REPLACED TWICE; HOWEVER, THE FAILURE RECURRED EACH TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

MY STEERING WHEEL WAS AFFECTED, NO HORN, LOSS OF AIR BAGS, LOCKED TRUNK. WAS DIAGNOSED WITH CLOCK SPRING PROBLEM (PREVIOUSLY REPORTED). THESE PROBLEMS SEEMED TO APPEAR RANDOMLY AND NOT ALL AT ONCE. IS UNDER YOUR FORCED RECALL, BUT WAS ALLOWED TO EXCLUDE CERTAIN VEHICLES??? HAD TO FIX IT FOR AROUND $500. NOT PREVIOUSLY REPORTED--ON THE WAY HOME--I NO LONGER HAD A CRUISE CONTROL. VW CHARGED ME $143.50 JUST TO DIAGNOSE IT AND TELL ME IT WOULD COST $720.97 TO REPLACE IT. I HAVE ALREADY REPLACED THE AIR BAG. ALSO,LAST YEAR MY CAR STARTED SPONTANEOUSLY LOCKING AND RELOCKTING MY CAR WHILE DRIVING.. I TOOK IT TO VW. THEY SAID IT NEEDED REPLACING (WITHOUT DIAGNOSIS). THEY COULDN'T WORK ME IN SO I LEFT. THE PROBLEM JUST DISAPPEARED ???

TOOK MY CAR IN BECAUSE I HAD NO HORN, NO AIR BAGS, AND THE STEERING WHEEL SOUNDED 'FUNNY'. I HAD A LITTLE OVER 39,000 WHEN THIS ALL HAPPENED. I WAS TOLD IT WAS THE CLOCK SPRING. APPARENTLY THERE WAS A RECALL FOR THIS FOR THE 2014 PASSATS, BUT MY VIN NUMBER WAS NOT INCLUDED. THEY CAN'T TELL ME WHY. CLEARLY, MY CAR WAS INCLUDED IN THE DEFECTIVE VEHICLES!! IT IS A VERY EXPENSIVE PART TO REPLACE.

CLOCK SPRING FAILURE. CLICKING IN STEERING WHEEL WHILE TURNING CAR, AIR BAG ERROR LIGHT CAME ON AND NONE OF THE CONTROLS ON THE STEERING WHEEL WORK.

IN MID-OCTOBER 2018, I BEGAN EXPERIENCING SOME ISSUES WITH THE STEERING WHEEL OF MY CAR. MY CONTROLS ON MY STEERING WHEEL WERE COMPLETE OFF AND THE HORN WAS NOT WORKING. THEN SUDDENLY, THE AIRBAG SYSTEM ICON CAME ON AND NONE OF MY STEERING WHEEL CONTROLS WORKED. I IMMEDIATELY CONTACTED MY LOCAL VOLKSWAGEN DEALER AND LET THEM KNOW THE ISSUE. THEY PERFORMED A DIAGNOSTIC TEST AND CONFIRMED THAT THE CAUSE OF THIS WAS DUE TO THE 'CLOCKSPRING' GIVING OUT AND THE AIRBAG RESISTANCE BEING TOO HIGH. GIVEN THAT THIS COULD NOT BE A PART OF NORMAL WEAR AND TEAR FOR A VEHICLE IN MY EYES, I DID SOME RESEARCH AND FOUND THAT THERE IS AN OPEN INVESTIGATION WITH VW FOR 2010-2014 AIR BAG CLOCK SPRING FAILURES DUE TO DEBRIS GETTING INTO THAT AREA. I NOTIFIED THE DEALER OF THIS INFORMATION AND THEY STATED THERE WAS NOTHING THEY COULD DO AND TO TAKE IT UP WITH VW CORPORATE. I HAD TO PAY OUT OF POCKET FOR SOMETHING THAT WASN'T MY DOING AND THIS IS UNACCEPTABLE. THEREFORE, I AM SUBMITTING THIS COMPLAINT FOR AN INVESTIGATION, RECOUPMENT, AND TIME SPENT TRYING TO FIGURE OUT WHAT WAS WRONG.

I OWN A 2014 VW PASSAT. ALL OF THE FUNCTIONS ON MY THE STEERING WHEEL WHEN DEAD AND THE AIRBAG LIGHT CAME ON. THE VEHICLE WAS STATIONARY WHEN THE ISSUE WAS FIRST DISCOVERED. I HAD JUST STARTED THE CAR. AFTER BRINGING THE CAR TO A DEALERSHIP TO HAVE IT DIAGNOSED, IT WAS DIAGNOSED AS A FAULTY CLOCK SPRING. THE REPLACEMENT COST IS $637 AND THE CLOSEST DEALER IS 45 MILES AWAY. THIS IS A SAFETY HAZARD AS THE AIR BAG, HORN AND OTHER STEERING WHEEL FEATURES DO NOT WORK. AFTER RESEARCHING I'VE COME TO REALIZE THERE ARE THOUSANDS OF VEHICLES EFFECTED BY THIS AND NO RECALL.

CLOCK SPRING IN THE STEERING WHEEL BROKE AND THE CAR'S HORN, AIR BAG, AND BUTTONS ON STEERING WHEEL NO LONGER WORK BECAUSE OF THIS. MADE A CLICKING NOISE IN THE STEERING WHEEL ABOUT A WEEK BEFORE COMPLETELY BREAKING WHILE TRYING TO REVERSE IN PARKING LOT. VOLKSWAGEN DEALERSHIP CONFIRMED IT WAS CLOCK SPRING THAT WAS BROKEN AND IT WAS NOT COVERED IN THE PREVIOUS RECALL.

ALL OF THE CONTROLS ON THE STEERING WHEEL HAVE STOPPED WORKING AND THE AIRBAG LIGHT IS ON. THIS IS WHEN THE VEHICLE IS STATIONARY AND MOVING. VEHICLE HAS VERY LOW MILEAGE.

TERRIBLE SQUEAKING NOISE COMING FROM BRAKES. HAD THE ISSUE CHECKED OUT BY A DEALER. BRAKE PADS AND ROTORS ARE FINE. NO ISSUE WITH BRAKES OTHER THAN THE AWFUL NOISE.

THE MOTOR KEPT MAKING NOISE DIDN'T KNOW WHAT IT WAS WENT TO VOLKSWAGEN OF MEMPHIS THE MOTOR HAD TO BE REPLACED, 2 MONTHS LATER SMELLED GAS COMING FROM CAR THE FUEL INJECTOR HAD TO BE REPLACED, 2 MONTHS AFTER THAT THE OVERHEAT INDICATOR WAS ON COULDN'T DRIVE THE CAR THE WATER PUMP WENT OUT WAS OUT OF SEVERAL THOUSANDS OF DOLLARS NOT HAPPY WITH THE CAR AT ALL BUT ALMOST DONE PAYING ON IT WILL NOT BUY ANOTHER.

TAKATA RECALL I HAVE BEEN RECEIVING RECALL NOTICES FOR MY 2014 VOLKSWAGEN PASSAT FOR THE PAST YEAR YEAR. I MADE AN APPOINTMENT WITH MY VOLKSWAGEN DEALER IN MARCH OF 2018, BROUGHT THE CAR IN SO THEY COULD FIX THE RECALL. AFTER TAKING THE DAY OFF, AND WAITING FOR THE CAR, I WAS TOLD THAT THE DEALERSHIP DID NOT HAVE THE CORRECT PART TO FIX IT, AND THEY COULD NOT COMPLETE THE REPAIR. I WAS TOLD I WOULD BE CONTACTED AS SOON AS THEY RECEIVED THE PART. LAST MONTH, I CONTACTED THE DEALERSHIP TO INQUIRE ABOUT THE RECALL AND WAS TOLD THEY STILL DID NOT HAVE THE PART. I CONTACTED VOLKSWAGEN, THEY PUT ME IN TOUCH WITH ANOTHER DEALER, I CONTACTED THAT DEALER. THEY ALSO DID NOT HAVE THE PART. AGAIN I WAS TOLD, WE WILL CONTACT YOU WHEN WE HAVE THE PART. THAT WAS OVER A MONTH AGO. YESTERDAY, I RECEIVED ANOTHER RECALL NOTICE. HOW DO GET MY RECALL FIXED IF THE DEALERSHIPS DO NOT HAVE THE PARTS? DO I HAVE TO WAIT UNTIL THE CAR IMPLODES? PLEASE HELP!

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PARAMOUNT VOLKSWAGEN, 1205 S CENTER ST, HICKORY, NC 28602, (828) 475-6696) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

ENGINE QUITS WITHOUT WARNING. TOTAL LOSS OF POWER. TOO MANY REPORTS OF THIS ON INTERNET. VERY DANGEROUS! QUIT WHILE DRIVING ON MAJOR ROAD.

WE TOOK THE CAR IN FOR MAINTENANCE TO THE DEALERSHIP A MONTH AGO. IT WAS A LITTLE LOUD WHICH WAS EVIDENT. THE DEALERS MECHANIC SAID THE CAR WAS FINE. A FEW WEEKS AGO THE CHECK ENGINE LIGHT CAME ON (STEADY NOT BLINKING). WE TOOK IT INTO THE DEALERSHIP AND FOUND OUT THAT THE TIMING TENSIONER (APPARENTLY A KNOWN VEHICLE ISSUE ACCORDING TO THE MECHANIC), AND THAT IT HAD DAMAGED THE ENGINE TO THE POINT IT NEEDED TO BE REPLACED. IT HAS A 1.8T, AND I AM CURIOUS EXACTLY HOW PREVALENT THIS PROBLEM IS.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RESEARCHED THE MATTER AND FOUND THAT THE VEHICLE WAS MANUFACTURED ON NOVEMBER 21, 2013 AND SHOULD BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE VEHICLE WAS TAKEN TO NORTHTOWN VOLKSWAGEN (1135 MILLERSPORT HIGHWAY, AMHERST, NY 14226, (888) 685-3064) WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) AND PROVIDED CASE NUMBER: 181168832. THE FAILURE MILEAGE WAS 32,000.

AIRBAG CLOCKSPRING BROKE AGAIN AFTER VOLKWAGEN REPLACED IT. NOW GETTING CHARGED A SECOND TIME FOR THE CLOCKSPRING THAT A VOLKWAGEN DEALERSHIP REPLACED LESS THAN A YEAR AGO. IT HAS ONLY BEEN 25,000 MILES SINCE WE PAID THE $500 TO GET IT REPLACED THE FIRST TIME, SINCE MY VIN NUMBER WAS SKIPPED IN THE RECALL. ALL I WAS DOING TO CAUSE THE CLOCKSPRING TO BREAK WAS TURNING INTO MY DRIVE.

AIRBAG COVER IS SEPARATING FROM THE CENTER OF THE STEERING WHEEL AND THE HORN RANDOMLY GOES OFF. CONSULTED WITH LOCAL AUTO PARTS STORE AND WAS ADVISED THAT THE VEHICLE IS NOT SAFE TO DRIVE BECAUSE AIRBAG COULD GO OFF AT ANY TIME. VOLKSWAGEN STATES THAT BECAUSE VIN IS NOT INCLUDED IN TAKATA RECALL THAT THEY WILL NOT CONSIDER ANY ACTION. VEHICLE HORN HAS ACTIVATED BOTH WHILE STATIONARY AND WHILE VEHICLE WAS ON ROADWAY.

ON MAY 31, 2018, I BOUGHT A VOLKSWAGEN PASSAT E.S. 2014 AT INWOOD MOTORS, INC. DOS ID # 447825, LOCATED AT 153 SHERIDAN BLVD, INWOOD NY 11096. THE VEHICLE WAS FINANCED THRU THE LENDER NEW CITY FUNDING, LOCATED AT 146 S LIBERTY DR. # 11B, STONY POINT, NY 10980 FOR THE AMOUNT OF $8,000.00 DOLLARS. AFTER DRIVING THE VEHICLE OVER 40 MILES PER HOURS, IT WARNED ME OF SOME MECHANICAL PROBLEM THRU THE VEHICLE DASHBOARD (YELLOW LIGHT ECP), FRONT BRAKE BAND WORN, ABNORMAL SOUND IN FRONT OF VEHICLE WHEN TURNING TO RIGHT AND TO LEFT. I IMMEDIATELY INFORMED THE PERSON IN CHARGE OF THE DEALERSHIP ABOUT THIS ISSUES NAMED KASI, HE TOLD ME NOT TO WORRY ABOUT, THAT I HAD 1 MONTH GUARANTEE THAT HE WOULD TAKE CARE ABOUT IT. I HAVE LEFT THE VEHICLE SEVERAL TIMES AT THE DEALERSHIP TO MAKE THE REPAIRS, BUT HE NEVER DID IT. THE DEALERSHIP WORK IN CONJUNCTION WITH THE MECHANIC SHOP TIKAL'S AUTO REPAIR, LOCATED AT 153C SHERIDAN BLVD, INWOOD NY 11096, (516) 371-9582. THE FIRST TIME I LEFT THE VEHICLE WAS ON JUNE 13, 2018, AND TWO DAYS LATER, HE NOTIFIED ME ABOUT THE THROTTLE BODY HAD PROBLEM, AND IT WAS NECESSARY TO ORDER A NEW ONE TO REPLACE IT. HE TOLD ME TO BRING THE CAR WITH ME, HE WOULD CALL ME WHEN HE HAD THE PART IN HIS POSSESSION. AFTER THAT, THE VEHICLE CONTINUED WITH THE SAME PROBLEM, NEVER REPAIR THE BRAKES, NOR THE SOUND THAT I INFORMED HIM ABOUT BEFORE. HE TOLD ME TO LEAVE THE VEHICLE AGAIN, AFTER THREE DAYS LATER, HE SAID IT WAS THE SOLENOID, AND IT WAS NECESSARY TO ORDER A NEW ONE TO REPLACE IT THE OLD ONE. HE TOLD ME TO BRING THE CAR WITH ME, HE WOULD CALL ME ONCE HIS HAD THE PART IN HIS POSSESSION. HE CALLED ME ON JULY 23, 2018, TO BRING THE VEHICLE BACK TO THE DEALERSHIP FOR REPAIR, BUT UNTIL NOW, THE CAR HASN'T BEEN REPAIR IT. IT'S BEEN A MONTH AND TWO WEEKS THAT I NOTIFIED THE DEALERSHIP ABOUT THE PROBLEM, AND THE VEHICLE HAS NOT BEEN REPAIRED IN IT'S ENTIRELY.

1.FAULTY CLOCK SPRING RESULTING IN NO WORKING HORN OR AIRBAG 2. CALL STALLS AND WON'T START INTERMITTENTLY. DEALER CAN'T FIND ISSUES BUT I THINK IT'S RELATED TO THE FAULTY FUEL PUMP RECALL

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT WOULD OPERATE AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO FOX VOLKSWAGEN OF ROCHESTER HILLS (773 S ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 656-0400) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

WOLFSBURG EDITION. IN FEB 2018 AT 40,000 MILES THE PASSENGER SEATBELT FAILED AND NEEDED TO BE REPLACED. THE REAR DOOR LATCH ALSO FAILED AND NEEDED TO BE REPLACED AT THE SAME TIME. NOW AT JUNE 29, 2018 AT 46,000 MILES THE DRIVER SIDE SEATBELT HAS FAILED AND WILL NEED TO BE REPLACED. THE AIRBAG RECALL WAS COMPLETED AT 40,000 MILES ALSO. SAFETY EQUIPMENT SHOULD BE DESIGNED TO LAST AND THESE SEATBELTS HAVE ALREADY FAILED THROUGHOUT THE CAR.

TAKATA RECALL- HAD THE RECALL FIXED. CLOCK SPRING IS BROKEN AGAIN- AIRBAG LIGHT IS BACK ON AND STEERING WHEEL CONTROLS ARE NO LONGER WORKING. VW SAYS "TOUGH LUCK" IT'S NOT COVERED A SECOND TIME EVEN THOUGH THIS FIX DIDN'T EVEN LAST A YEAR. CAR IS CURRENTLY IN THE SHOP FOR A HOST OF OTHER ISSUES SURROUNDING THE EMISSIONS RECALL AND SENSORS THAT AREN'T WORKING YET AGAIN.

CLOCKSPRING WENT BAD, NO AIRBAGS OR HORN. I WAS DRIVING WHILE THIS HAPPENED.

I WAS DRIVING AT APPROXIMATELY 30 MPH AND UPON MAKING A NORMAL 80 DEGREE RIGHT TURN, I HEARD AN AUDIBLE POP IN THE STEERING COLUMN. AFTER THAT, MY AIRBAG ERROR LIGHT CAME ON AND I LOST FUNCTION IN MY HORN AND ALL STEERING WHEEL FACE CONTROLS (VEHICLE INFORMATION NAVIGATION FOR THE DASHBOARD, VOLUME AND RADIO CONTROLS, BLUETOOTH CONNECTIVITY, ETC.). AFTER TAKING IT TO THE DEALERSHIP FOR REPAIR AND BEING TOLD IT WAS THE CLOCK SPRING, I BEGAN DOING A LITTLE RESEARCH ON CLOCK SPRING ISSUES IN VOLKSWAGEN PASSATS MANUFACTURED BETWEEN 2010 AND 2014 AND THAT THERE WAS EVEN A RECALL ISSUED (ALTHOUGH I NEVER RECEIVED ANY INFORMATION ON A RECALL FROM THE MANUFACTURER OR THE DEALER). I HAVE BEEN TOLD BY MY DEALER THAT THE REPAIR WILL BE COVERED UNDER MY EXTENDED WARRANTY WHICH I STILL HAVE A DEDUCTIBLE FOR. IF THIS IS A DEFECTIVE PART THEN IT SHOULD BE VOLKSWAGEN'S RESPONSIBILITY, NOT THE OWNER.

THE CLOCKSPRING IN MY STEERING WHEEL HAS FAILED AND A WARNING MESSAGE IS DISPLAYED WHEN STARTING THE CAR AND ALSO THE AIRBAG WARNING LIGHT REMAINS ON. IN ADDITION, DUE TO THE CLOCKSPRING FAILURE THE STEERING WHEEL MOUNTING CONTROLS DO NOT WORK. I AM CONCERNED ABOUT THE SAFETY OF THIS AIRBAG SITUATION. I DID CONTACT VOLKSWAGEN GROUP OF AMERICA AND THE HAVE COMMUNICATED THAT THEY WOULD NOT REPAIR THE VEHICLE AS IT IS NOT UNDER WARRANTY OR PART OF A RECALL (CASE NUMBER 180447041). I DID LEARN THAT THERE WAS A SIMILAR RECALL FOR THE SAME MAKE, MODEL VEHICLE THAT I HAVE (RECALL # 15V-483), HOWEVER, MY SPECIFIC VEHICLE SERIAL NUMBER IS NOT INCLUDED. ALL INDICATIONS SHOW THAT THIS IS A KNOWN ISSUE AND DEFECT AND I WOULD EXPECT THIS SHOULD BE FIXED DO TO THE HISTORY AND RISK OF THIS ISSUE WITH THE CLOCKSPRING/AIRBAG.

2014 VW PASSAT CLOCKSPRING ISSUE: MY VW WAS UNDER RECALL FOR THE TAKATA AIRBAGS WHICH I HAD NOT TAKEN IN TO HAVE REPLACED YET. WHEN TURNING THE WHEEL WHILE PULLING OUT OF A PARKING SPOT I HEARD A CLICK OR POP FROM THE STEERING COLUMN. AT THAT POINT, I NOTICED MY AIRBAG LIGHT CAME ON AND THAT NONE OF THE CONTROLS ON MY STEERING COLUMN WERE WORKING. UPON SOME SEARCHING I DISCOVERED IT WAS LIKELY THE CLOCKSPRING AND TOOK IT FOR REPAIR. I WAS TOLD MANY OF THE 2014 PASSATS WERE UNDER RECALL BUT MINE WAS NOT. I ALSO CHECKED NHTSA FOR ISSUES AND NOTICED ABOUT 100 OTHER COMPLAINTS FROM PASSAT OWNERS THAT ALSO HAD TO HAVE CLOCKSPRING REPAIRED ON VEHICLES NOT COVERED BY THE RECALL. I BELIEVE ALL THE VW PASSAT CLOCKSPRING ISSUES SHOULD BE COVERED UNDER THE RECALL AS IT CLEARLY IS A WIDESPREAD ISSUE.

REGARDING RECALL NHTSA BULLETIN 14V182000 - MY 2014 VW PASSAT IS EXPERIENCING THE SAME ISSUES OUTLINED IN THE BULLETIN OUTLINE ABOVE HOWEVER, IT APPEARS MY VIN DOES NOT CORRESPOND WITH THE MANUFACTURES RECALL. I HAVE A O-RING THAT IS FAULTY AND HAS CREATED A LEAK BETWEEN THE OIL COOLER AND TRANSMISSION. BASED ON THE RECALL IT COULD RESULT IN A VEHICLE FIRE. I BELIEVE THE ISSUE REGARDING THE SEAL IS EXPANDED BEYOND THE MANUFACTURES CRITERIA AND SHOULD BE EXPANDED TO COVER ALL 2014 VW PASSAT. PLEASE NOTE THIS WAS LEAK WAS IDENTIFIED BY THE INDEPENDENT SERVICE STATION. THE DEALERSHIP INDICATED THIS WAS A REAR CRANK SEAL LEAK, NOT THE CASE.

THE VEHICLE HAS A BAD CLOCK SPRING (AIRBAG LIGHT IS ON AND NOT CONTROLS ON THE STEERING WHEEL ARE FUNCTIONING). THE CLOCK SPRING HAS BEEN REPLACED TWICE AT THE DEALERSHIP (MARCH 2015 & JULY 2013).

CAR KEEPS RANDOMLY SHUTTING OFF. LOSES POWER WHILE IDLING AND DIFFICULT TO START. WILL LOSE POWER AND CUT OFF ALSO WHILE DRIVING. CHECK ENGINE LIGHT WILL NOT STAY ON OR COME ON.

WHEN DRIVING THE VEHICLE AT ANY SPEEDS THERE IS A DELAY IN GAS PEDDLE RESPONSE TIME OF ALMOST 3 TO 5 SECONDS ESPECIALLY IF TRYING TO MERGE INTO TRAFFIC, THE GAS PEDDLE DELAYS TO THE POINT THAT YOU ALMOST FEEL LIKE YOUR NOT GOING TO MAKE IT. IT CAN CAUSE A SERIOUS ACCIDENT . I DRIVE DAILY FROM NJ TO NYC AND DO NOT FEEL SAFE IN THIS VEHICLE BC OF THAT DELAY. I'VE TAKEN BACK TO THE DEALER AND WAS TOLD THAT IT IS BC OF DRIVE BY WIRE TECHNOLOGY AND TURBO SYSTEM THAT THIS IS ALMOST NORMAL. I HAVE DRIVEN MANY CARS IN MY LIFE AND HAVE NEVER FELT UNSAFE IN THEM. I NOW HOW TO SECOND GUESS MERGING INTO TRAFFIC AND FEEL THAT IF MY KIDS WERE TO DRIVE THIS CAR THEY ARE NOT EXPERIENCED DRIVERS, IT WOULD BE A VERY SCARY SITUATION TO PUT A TEENAGER INTO.

TRANSMISSION FLUID COOLER LEAKAGE DRIPPING FLUID WHERE IT MIGHT CONTACT A HOT SURFACE AND RESULT IN A VEHICLE FIRE. ALLEGEDLY ACCORDING TO VW THIS IS NOT SUPPOSED TO HAPPEN IN VEHICLES WITH MY VIN, BUT MY MECHANIC SAYS IT IS HAPPENING.

THE AIRBAG LIGHT HAS COME ON, HORN NO LONGER WORKS AND THE CONTROLS ON THE STEERING WHEEL DO NOT WORK. FROM WHAT I CAN TELL IT IS A FAILURE OF THE CLOCK SPRING. TOOK IT INTO DEALER FOR RECALL ON VEHICLE AND WAS TOLD THEY DO NOT HAVE THE PARTS OR INSTRUCTIONS YET TO FIX IT.

CLOCK SPRING ISSUES . VW STATED TO ME THAT MY CAR WAS NOT UNDER RECALL FOR THE CLOCK SPRING .THEY FIXED IT IN JUNE 2016 . IT BROKE AGAIN JUNE 2017 AND WAS REPLACED. IT BROKE AGAIN IN JAN 2018 AND WAS REPLACED 7 WEEKS LATER BROKE AGAIN. IT IS IN NEED OF BEING REPLACED NOW WHICH WILL BE THE 5TH CLOCK SPRING TO BE PUT IN TH CAR. THE AIRBAG LIGHT IS ON HORN DOES NOT WORK NOR ANYTHING ON THE STEERING WHEEL DUE TO THE BROKEN CLOCK SPRING . I AM THE ORIGINAL OWNER AND THE CAR IS PAID FOR BUT I CANT USE IT SAFELY AND CAN'T SELL IT WITH THESE ISSUES THAT VW WILL NOT FIX. VW CORPORATE OFFICES INVESTIGATED DETERMINED THAT IT INFACT WAS BROKEN AND SAID THEY WOULD PAY FOR MY LAST PART? BUT THAT IS OUT OF THE WARRANTY. THE FIRST REPAIR WAS AT 44,000 MILES . THE ISSUE IS THAT VW NEVER ADDRESSED WHY THEY KEEP BREAKING AND REPLACING THEM DOES NOT CORRECT THE PROBLEM

FIRST OFF, THE BREAD STARTED GIVING ME TROUBLE A COUPLE WEEKS AFTER PURCHASING THE VEHICLE. WHEN I TOOK THE VEHICLE IN TO HAVE IT CHECKED OUT VW OF THE WOODLANDS EXCLAIMED THAT THERE WAS NO ISSUE AND THAT THE BRAKE PADS HAD A FEW ROCKS IN BETWEEN THEM. AS THE WEEKS PASSED THE ISSUE GRADUALLY GOT WORST AND I COULD FEEL THE BRAKES GRIND WHEN I PROCEEDED TO COME TO A STOP. NOW THE BRAKES ARE COMPLETELY JACKED UP AND I WILL HAVE TO PAY OUT OF POCKET TO HAVE THEM REPAIRED. MY SECOND PROBLEM IS THE ELECTRICAL ISSUE THAT I'VE ENCOUNTERED. THIS DATES BACK TO AT LEAST 3 WEEKS AFTER BUYING THE CAR. I REPORTED THE PROBLEM TO THEM AND HAVE EVEN TAKEN THE VEHICLE IN TO HAVE IT CHECKED OUT, BUT YET AGAIN I WAS GIVEN AN EXCUSE. "YOUR ALTERNATOR NEEDS TO BE CHANGED!" I WAS TOLD. I COULDN'T UNDERSTAND WHY THE ALTERNATOR WAS PREPARING TO GO OUT AFTER ONLY HAVING THE CAR FOR 5 MONTHS. BUT THAT WAS NOT THE FIXTURE OF MY PROBLEM. THE DASH BOARD LIKES COME ON AND GOES OFF REPEATEDLY IVER TIME AND I HAVE BEEN TAKING A PICTURE EACH TIME IT HAPPENS FOR MY DOCUMENTATION. IT'S VERY UNPROFESSIONAL WHAT GOES ON WITH THESE CAR DEALERSHIPS AND HOW THEY GET OVER ON PEOPLE. THIS 2014 VOLKSWAGEN PASSAT IS A BUST AND SHOULD BE RECALLED.

CLOCK SPRING BROKE IN THE CAR, 2014 MODEL WITH 53K MILES ON IT. WIFE WAS JUST DRIVING ONE DAY HEAR A SNAP AND NOTICED THE AIR BAG LIGHT WAS ON AND HORN AND OTHER BUTTON ON STEERING WHEEL WERE NOT WORKING.

TAKATA RECALL, I VERIFIED THERE WAS A RECALL APRIL OF 2017 AND IMMEDIATELY I CALLED MY VW DEALER TO SCHEDULE THE MAINTENANCE. I WAS PUT ON A WAIT LIST. I CALLED BACK SEPTEMBER 2017 AND WAS ADVISED THAT I WAS 10TH DOWN ON THE LIST AND THAT THEY WERE WAITING FOR THE PARTS. I CALLED BACK AGAIN 03/16/2018 AND WAS ADVISED I WAS STILL ON THE LIST AND THAT THEY JUST ORDERED PARTS, THERE WAS A 4 DAY WAIT TO GET THEM, AND THEN THEY WORK FROM THE TOP OF THE LIST DOWN. IT'S BEEN OVER 2 YEARS SINCE THE RECALL WAS ISSUED AND I HAVE YET TO RECEIVE SERVICE. I DRIVE MY VEHICLE DAILY TO AND FROM WORK, SCHOOL, AND DAYCARE WITH MY CHILDREN. TO THIS DATE I HAVE NOT HAD AN ACCIDENT INVOLVING MY AIRBAGS.

STARTING GETTING TIMING CODE ERRORS. TOOK IT TO THE DEALER AND THEY SAID THE TIMING CHAIN IS BAD AND WILL COST NEARLY $4000 TO REPLACE. LOOKED ONLINE AND THIS IS A COMMON OCCURENCE WITH THE MAKE AND MODEL OF THIS CAR. WANT TO MAKE SURE THEY DON'T GET AWAY WITH THIS. THEY SHOULD BE RECALLING THIS AND MAKING THE REPAIRS.

THE HORN, AIRBAG ON DRIVERS SIDE, AND BLUETOOTH. ALL THE COMPONENTS IN THE STEERING WHEEL STOPPED WORKING. THE AIRBAG LIGHT CAME ON IN THE DASHBOARD, AND THE REST STOPPED WORKING AFTER A FEW DAYS OF LIGHT CLICKING NOISE FROM THE STEERING WHEEL WHEN TURNING. I HAD TO TAKE IT FOR REPAIR 3/13/18.

TAKATA INFLATOR REPLACED, 2 MONTHS LATER, WHILE DRIVING, AND TURNING THE CORNER AT LOW SPEED, ON A CITY STREET, INTO MY SUBDIVISION AT APPROXIMATELY 3-5 MILES PER HOUR, DURING A SNOW STORM. THE AIR BAG LIGHT ILLUMINATES, HEAR CRUNCHING SOUND COMING FROM STEERING COLUMN, IMMEDIATELY FOLLOWING, I HAVE NO HORN OR STEERING WHEEL CONTROL BUTTONS. I NOW HEAR THE SAME CRUNCHING SOUND COMING FROM THE STEERING COLUMN EVERY TIME I TURN THE WHEEL. CALLED DEALER, ADVISED IT SOUNDS LIKE THE CLOCK SWITCH WHICH COMMONLY FAILS AND WOULD COST AROUND $900 TO REPAIR AND WAS NOT UNDER WARRANTY, SINCE I HAD 40K AT THE TIME OF INCIDENT. I WAS ADVISED THAT MY AIR BAG WILL NOT WORK WITHOUT REPAIR.

I AM A DOD CIVILIAN POSTED OVERSEAS IN SOUTH KOREA. I TOOK MY VEHICLE INTO GET SERVICED AT THE VOLKSWAGEN SERVICE STATION IN SEONGNAM (AUTOPLATZ BUNDANG, SEOUL, SOUTH KOREA WITH A COPY OF MY RECALL AND I EVEN TRANSLATED WHAT NEEDED SERVICED. THEY EVEN HAD THE GUARANTEE TO SERVICE RECALL ADVERTISEMENT POSTED ON THEIR DESK. HOWEVER, THEY TOLD ME THAT THEY ARE UNABLE TO REPLACE MY TAKOTA AIR BAGS, DESPITE THE RECALL. THEY SAID THEY HAD ISSUES WITH IMPORTING THE AIRBAGS AND WERE UNABLE TO SERVICE MY VEHICLE AT THAT TIME. THEY TOLD ME CALL BACK IN MARCH AND CHECK BACK THEN TO SEE IF THEY HAD ANY AIRBAGS THEN. HOWEVER, I AM DUE TO SHIP MY VEHICLE IN FEBRUARY AND WILL MOVE BACK TO THE US IN MARCH 2018. I COMPLAINED AND SAID THAT I WILL REPORT THEM AS A CERTIFIED VW SERVICE STATION THAT IS REFUSING TO SERVICE MY RECALL. THEY APOLOGIZED AND SAID SORRY THAT THEY COULD NOT REPLACE MY AIRBAGS AT THAT TIME AND I'D HAVE TO CALL BACK LATER. I ASKED IF I COULD SCHEDULE A TIME TO COME BACK TO DO IT THEN, ONCE THEY HAD AIRBAGS, AND THEY SAID NO. THAT I WOULD JUST HAVE TO KEEP CALLING TO CHECK.

FRONT DRIVER AIRBAG FAULT LIGHT IN ON, VEHICLE HORN DOES NOT WORK, WHEN TURNING STEERING WHEEL THERE IS CLICKING SOUND. THIS IS SIMILAR TO RECALL NUMBER 1V483000 DATED 08/04/2015 BUT MY VEHICLE IS NOT ON RECALL LIST

MY VEHICLE HAS A RECALL THAT WHEN TAKEN TO VOLKSWAGEN DEALER HAS NOT BEEN COMPLETE, ALSO AFTER PROGRAMING THE TRANSMISSION MY VEHICLE SKIPS GEARS..

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE OVER 10 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (AUTOFAIR FORD, 1475 S WILLOW ST, MANCHESTER, NH) WHERE IT WAS DIAGNOSED THAT THERE WAS TRANSMISSION FLUID ON THE HOUSING CASE, THE TRANSMISSION UNIT WAS LEAKING FLUID, AND THE SEALS AND WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE DEALER REFERRED THE CONTACT TO AUTOFAIR VOLKSWAGEN OF NASHUA (717 NEW HAMPSHIRE #101A, MERIMACK, NH 03054). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT BELIEVED THAT THE FAILURE SYMPTOMS WERE SIMILAR TO NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE FAILURE MILEAGE WAS 72,482.

TURNED CAR ON TO PULL OUT OF A PARKING SPOT IN A PARKING LOT, HEAR LOUD CRACK, AIRBAG LIGHT CAME ON, NOW STEERING WHEEL BUTTONS DON'T WORK, HORN DOESN'T WORK, AND I HEAR SOMETHING RATTLING AROUND IN MY STEERING WHEEL AND IT MAKES NOISE WHEN I TURN

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE DRIFTED INTO THE CONTACT'S LANE. AS A RESULT, THE CONTACT CRASHED INTO A CEMENT DIVIDER. THE AIR BAGS DEPLOYED AND A WHITE, POWDERY SUBSTANCE FLEW INTO THE EYES OF THE CONTACT AND HIS WIFE, FOLLOWED BY METAL FRAGMENTS. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE AIR BAG CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THE CONTACT'S WIFE SUSTAINED INJURIES TO THE HIP AND STOMACH, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION, FRONT DRIVER'S SIDE WHEEL ARM, AND AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS THEN TAKEN TO JOE MACHENS VOLKSWAGEN (1200 VANDIVER DR, COLUMBIA, MO 65202, (855) 301-6700), BUT THE NATURE OF THE DIAGNOSTIC AND REPAIRS COULD NOT BE PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. *TT *TR CONSUMER STATED CUSTOMER EXITED TO A REST AREA, MISSED A TURN AND AT LAST MINUTE ATTEMPTED TO MAKE TURN, HITTING A CURB. BOTH TIRES ON DRIVER'S SIDE BLEW OUT AND AIRBAGS DEPLOYED. UPDATED 10/1/18*JB

I WAS TURNING RIGHT AT A SPEED OF 30 WHEN I HEARD A LOUD POP SOUND AND THE AIR BAG LIGHT WENT ON AND ALL COMPONENTS ON STEERING WHEEL STOPPED WORKING. THE HORN DOES NOT WORK EITHER. I BROUGHT CAR TO VW DEALER THE SAME DAY AND THEY RAN A DIAGNOSTIC TEST AND SAID I NEED A NEW CLOCKSPRING. I HAVE HEARD MANY PASSATS HAVE THIS ISSUE BUT MY CARS VIN WAS NOT ON THE RECALL LIST. IT'S A SAFETY HAZARD. NOW I HAVE A CAR WITH A BROKEN CLOCKSPRING. AMONGST MANY OTHER VW OWNERS. PLEASE HELP US

TAKATA RECALL I RECEIVED A NOTICE ABOUT THE RECALL LAST YEAR AND CONTACTED THE NEAREST VW DEALERSHIP IN REDWOOD CITY (HTTP://WWW.BOARDWALKVOLKSWAGEN.COM) ON 12/11/17. THEY TOLD ME THEY'D PUT ME ON A WAITLIST FOR THE REPLACEMENT PARTS. I'VE CALLED EVERY WEEK SINCE THEN TO SEE IF THE PARTS HAVE FINALLY ARRIVED BUT IT'S BEEN OVER A MONTH NOW (1/15/18) AND THERE'S STILL NO UPDATES OR CONCRETE TIMELINE FOR FIXING THE ISSUE.

SUNROOF EXPLODED AT HIGHWAY SPEEDS FOR NO APPARENT REASON. NO OTHER CARS, OVERPASSES, OR OTHER ROAD DEBRIS IN AREA WHICH COULD HAVE CAUSED ISSUE.

HEAT SHIELD/BOOST HOSE, INLET AIR BOX HOUSING SNOW FLAP REPLACEMENT & OXY,. 2.0L TDI ENGINE(GEN 2 AUTOMATIC TRANSMISION0

WHILE DRIVING THE VEHICLE, I NOTICED THE AIRBAG LIGHT HAD COME ON. THIS SOMETIMES HAPPENS WHEN SOMETHING HEAVY IS ON THE SEAT. WHILE NEEDING TO HONK THE HORN ON THE FREEWAY BECAUSE SOMEONE WAS MERGING ON TO THE LANE WHERE I WAS DRIVING, THE HORN WOULD NOT WORK. I LATER DISCOVERED THE RADIO CONTROL ON THE STEERING WHEEL DID NOT WORK EITHER.

TRANSMISSION ERRATIC SHIFTING. VERY COMMON ISSUE!

I HAVE A 2014 VW PASSAT-CAR WENT IN FOR A RECALL FOR AIRBAGS. (VW IS SAYING THAT IT IS NOT TAKATA RECALL) AT THE TIME MY CAR WAS TAKEN IN, THERE WERE NO PROBLEMS WITH IT. HAD THE RECALL COMPLETED AND MAYBE WEEKS LATER MY CLOCK SPRING GOES OUT (TOOK A RIGHT TURN, HEARD A CLICK, AND THE "SEATBELT AIRBAG MALFUNCTION" LIGHT TURNED ON) ALL THE CONTROLS ON MY STEERING WHEEL GO OUT, INCLUDING THE HORN. I TAKE IT IT TO VW IN SCOTTSDALE SHORTLY AFTER THIS HAPPENED AND THEY TOLD ME THAT IT IS NOT RELATED, NOT COVERED, AND THAT MY CAR WAS NOT PART OF THE TAKATA RECALL ..(ON THEIR WEBSITE IT STATES 2012-2014 PASSAT INCLUDED IN THE REACALL) THE SERVICE MANAGER I SPOKE WITH SAID THAT HE HAS NEVER HEARD OF THE CLOCK SPRING GOING OUT ON ITS OWN. LITTLE FISHY HOW NOTHING IS WRONG WITH MY CAR, I GET THE RECALL DONE, AND WEEKS AFTER MY CLOCK SPRING GOES OUT (WHICH IS RELATED TO THE AIRBAG!) AND TOLD ME IT WOULD BE ABOUT $875 TO FIX! MY CAR HAS ONLY 58,000 MILES ON IT.

THE TRUNK LATCH HAS FAILED AND TRUNK WON'T OPEN. THE SEAT RELEASE MECHANISM TO ACCESS TRUNK IS ALSO INSIDE THE TRUNK. SO NO WAY TO OPEN THE TRUNK

I HAVE A RECALLED TAKATA AIR BAG IN MY VEHICLKE. I DODGED A DOG IN THE ROAD AND HIT THE GUARD RAIL WHERE IT IS BURIED IN THE GROUND. MY PASSET TRAVELED 15-20 FEET UP THE GAURD RAIL. THE CAR WAS VERY DAMAGED AND MY AIR BAG DID NOT DEPLOY. THE STATE PATROLMAN AND THE TOW TRUCK WERE CONFUSED WHY THE AIRBAG DIDN'T DEPLOY. I WAS IN MOTION ABOUT 75 FT FROM WHERE I TURNED LEFT ONTO THE JHWY 96. THE SPEED LIMIT IS 45MPH. I AS GOING ABOUT 20 MPH. I TURNED FROM A COUNTY STREET ONTO CO 96.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS STATIONARY, IT LEAKED OIL ONTO THE GROUND. AN INDEPENDENT MECHANIC DIAGNOSED THAT OIL LEAKED FROM THE UPPER INTAKE TUBE INTO THE TRANSMISSION OIL COOLER. VOLKSWAGEN KEARNY MESA IN SAN DIEGO, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14182000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 71,099.

STEERING WHEEL CLOCK SPRING DEFECTIVE, DISABLING AIR BAG AND OTHER CONTROLS. VW HAS RECALLED THIS CONDITION ON OTHER US-BUILT 2014 PASSAT MODELS, JUST NOT MINE, SINCE THE RECALL IS VIN-SPECIFIC, AND BY CHANCE, DOESN'T INCLUDE MY PARTICULAR VEHICLE.

DRIVING A 2014 VOLKSWAGEN PASSAT TDI IN HEAVY INTERSTATE TRAFFIC ON I-24 MY HIGH PRESSURE FUEL PUMP FAILED LEAVING ME STRANDED IN DANGEROUS HEAVY TRAFFIC. I CAR WOULD NOT BUDGE, HAD TO BE TOWED IN AND NOW FACING PROBLEMS WITH THE DEALERSHIP AND VOLKSWAGEN OF AMERICA NOT WANTING TO REPAIR A KNOWN PROBLEMATIC PART--NOT TO MENTION A DANGEROUS PART TO FAIL AT ANYTIME WHILE OPERATING A MOTOR VEHICLE. I PRACTICE GOOD MAINTENANCE AND PROPER FUEL IS ALWAYS DISPENSED INTO MY VOLKSWAGEN PASSAT TDI AS I'M THE ONLY PERSON WHO FUELS THIS VEHICLE WITH DIESEL. I'VE DRIVEN FOR UPS, BEEN A NURSE FOR 20 YEARS AND CAN HONESTLY SAY THIS WAS A VERY DANGEROUS SITUATION ON THE INTERSTATE. THE VOLKSWAGEN DEALERSHIP IS LOCATED IN MURFRESSBORO TN, 2203 NW BROAD ST, PHONE 615-653-4694

CAR SHUT OFF ON INTERSTATE HIGHWAY DURING RUSH HOUR. CAR WAS COMPLETELY WITHOUT POWER AND COASTING WITHOUT ENGINE POWER AT ALL. AVOIDED A SERIOUS DANGEROUS HAZARDOUS SITUATION WHICH WAS A LIFE THREATENING EXPERIENCE. INEXPERIENCED DRIVER WOULD HAVE SURELY BEEN IN AN ACCIDENT. MY MASTER GERMAN MECHANICS HAVE INFORMED ME IT IS THE HIGH PRESSURE FUEL PUMP THAT FAILED AND LEFT MY CAR VULNERABLE AT 70MPH SURROUNDED BY RUSH HOUR TRAFFIC. UPDATED 10/19/2017*JS

THE CAR'S TRANSMISSION IS LISTED AS "AUTOMATIC", HOWEVER IT JERKS ON SLOW SPEEDS AND SLOWING DOWN. THIS PERFORMANCE IS DESCRIBED IN THE DSG DIAGRAM FROM THE AUTOMOTIVE TECHNOLOGY WEB SITE. IT ALSO APPEARS THAT THIS MANUFACTURER (VW) WAS THE FIRST TO DESIGN THIS AN AUTOMATED MANUAL TRANSMISSION, IT WAS NOT APPROVED BY THE NHSTA. THIS TRANSMISSION SHOULD NOT BE CLASSIFIED AND THEN CERTIFIED AS AUTOMATIC. THE BUYING PUBLIC SHOULD BE NOTIFIED IF THEIR VEHICLE HAS THIS ALTERNATE TRANSMISSION. THE JERK AND LURCH OF THE VEHICLE IS PROBLEMATIC IF THE DRIVER LOSES CONTROL AT THE EVENT THAT THE TRANSMISSION IS ACTUALLY AT FAULT. THERE IS NO GRIND IN THE GEARS LIKE A TRADITIONAL AUTOMATIC TO INDICATE MALFUNCTION. THIS OCCURS AT EVERY START, STOP WHICH MAKES IT THE REGULAR PERFORMANCE FOR THE VEHICLE, BUT HOW DOES THE OWNER KNOW WHEN THINGS ARE NOT. OCCURS STOPPING AT LIGHTS. FOLLOWING IN SLOW TRAFFIC. DRIVING UP HILL. PARKING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (VOLKSWAGEN OF NEW PORT RICHY IN NEW PORT RICHY, FL 866-753-0856) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

PASSENGER HEADLIGHT LOW BEAM TERMINAL MELTED AND FOGGED INTERIOR SURFACES OF REFLECTOR AND LENS

TAKATA RECALL .LIKE 6 MONTHS AGO WAS GHANGE OIL ON DEALER,AND WAS ASK ABOUT TRADE IN MY CAR BUT THEY GIVE ME A SMALL PRICE BECAUSE MY CAR HAS RECALL !!!THEY DID NOT PROPOUSE ME NOTHING TO FIX OR CHGANGE OR DO MY PROBLEM!!I HAVE TWO KIDS IM WORRY ABOUT MY SAFETY PLEASE HELP ME!!!!!!!!!!!!!!!!!!!

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. UPON STARTING THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATED AND THE HORN FAILED TO SOUND. ON OTHER OCCASIONS, THE STEERING WHEEL CLICKED WHEN TURNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO SAVANNAH VOLKSWAGEN (50 EISENHOWER DR, SAVANNAH, GA 31406) WHERE THE DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TAKATA RECALL. I RECEIVED A RECALL FROM VW FOR THE TAKATA AIRBAG. IN THE DESCRIPTION, ON CARS.COM, IT SAYS "IN THE AFFECTED VEHICLES, DEBRIS MAY CONTAMINATE THE AIR BAG CLOCK SPRING, A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIR BAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED. THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIR BAG. CONSEQUENCE A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIR BAG WILL PREVENT THE AIR BAG FROM DEPLOYING IN THE EVENT OF A VEHICLE CRASH, INCREASING THE RISK OF INJURY." THIS IS EXACTLY WHAT HAS HAPPENED TO MY VEHICLE. NOTHING ON MY STEERING WHEEL WORKS, NOT EVEN MY HORN. I WENT TO VW, AND THEY REPLACED THE TAKATA AIR BAG, BUT DID NOT REPLACE THE BROKEN CLOCK SPRING BECAUSE THEY SAY MY CAR WAS NOT INCLUDED IN THE RECALL FOR THE CLOCK SPRING. I THINK THIS IS A MAJOR SAFETY CONCERN. I WAS TOLD THAT MY DRIVER SIDE AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. ONE OF THE REASONS I PURCHASED THIS CAR WAS FOR THE AIRBAGS AND THE SAFETY FEATURES. HOW IS THERE NOT A RECALL ON MY VEHICLE. IT DID EXACTLY WHAT SAID "MAY HAPPEN."

2014 VW PASSAT TDI SE 2.0L MANUAL MY VEHICLE HAS 62,583 MI. ON IT. I WAS DRIVING ON THE HIGHWAY WHEN THE DIESEL "GLOW PLUG" LIGHT BEGAN FLASHING ON THE DASHBOARD AND I LOST ALL ENGINE POWER. I WAS FORTUNATE TO BE ABLE TO REACH THE ROADSIDE SAFELY AND I WAS ABLE TO BRING THE CAR TO A HALT ON THE ROADSIDE. TRYING TO START THE VEHICLE HOWEVER WAS NOT POSSIBLE, THE "GLOW PLUG" LIGHT CONTINUED TO FLASH AND THE VEHICLE WOULD NOT START. VW ROADSIDE ASSISTANCE WAS CALLED AND THE VEHICLE WAS TOWED TO THE NEAREST VW DEALERSHIP WHERE I HAVE WAS GIVEN THE ERROR CODE INFORMATION BELOW AND TOLD MY TURBO AND ENGINE NEED TO BE REPLACED BUT THAT THEY ARE OUTSIDE OF MY 5YR/60,000 MI WARRANTY. P0671-CYLINDER #1 GLOW PLUG CIRCUIT ACTIVE/STATIC P0674- CYLINDER #4 GLOW PLUG CIRCUIT ACTIVE/STATIC P2196- O2 SENSOR SIGNAL STUCK RICH BANK 1 SENSOR 1 ACTIVE/STATIC P0299- TURBO/SUPER CHARGER UNDER BOOST ACTIVE/STATIC P13E0-SENSOR FOR INTERNAL PRESSIRE OF CYLINDER #1 MALFUNCTION ACTIVE/STATIC P13D7-SENSOR FOR INTERNAL PRESSURE OF CYLINDER #4 ELECTRICAL ERROR ACTIVE/STATIC P13E1-SENSOR FOR INTERNAL PRESSURE OF CYLINDER #2 MALFUNCTION ACTIVE/STATIC P13E2- SENSOR FOR INTERNAL PRESSURE OF CYLINDER #3 MALFUNCTION ACTIVE/STATIC P1007- TORQUE DIFFERENCE CYLINDER #4 LIMIT VALUE EXCEEDED ACTIVE/STATIC

TAKATA RECALL: I CONTACTED VW IN FEBRUARY ABOUT THE RECALL THAT WAS IN EFFECT FOR MY VEHICLE THEY ASSURED ME THAT THEY WOULD GET IT FIXED AS SOON AS THEY COULD. IT'S SIX MONTHS LATER AND I JUST RECEIVED ANOTHER LETTER IN THE MAIL ABOUT THE RECALL AND VW HAS YET TO SOLVE THE ISSUE FOR ME.

TAKATA RECALL: I WORK FOR THE U.S. ARMY IN GERMANY. I PURCHASED MY U.S. SPECIFICATION VW PASSAT THROUGH THE MILITARY CAR SALES PROGRAM. WHEN I RECEIVED THE RECALL NOTIFICATION FOR THE AIRBAGS I BOOKED AN APPOINTMENT WITH MY LOCAL VW DEALER TO HAVE THE AIRBAGS REPLACED. WE TOOK THE CAR FOR THE APPOINTMENT AND WAS TOLD BY THE DEALERSHIP THEY COULD NOT REPLACE THE AIRBAGS OF AN AMERICAN SPECIFICATION CAR. I HAD A GERMAN ATTORNEY CALL THE DEALERSHIP TO TRY AND FIND A WAY TO HAVE THE PROBLEM RESOLVED AND WAS ULTIMATELY TOLD IT WAS IMPOSSIBLE. THE WORK AROUND WAS TO HAVE A MEMORANDUM PREPARED WHEN THE TIME COMES TO SHIP THE VEHICLE SAYING THE DEFECTIVE AUTO WILL BE REPAIRED UPON RETURN TO THE U.S.. THE PROBLEM WITH THIS IS MY JOB IS HERE AND I HAVE NO SET DATE TO RETURN TO THE U.S.. MY FAMILY IS FORCED TO DRIVE A VEHICLE WITH AIRBAGS THAT CAN KILL US. I CAN'T TRADE OR SELL THE VEHICLE BECAUSE IT HAS A KNOWN DEFECT THAT I CAN'T GET REPAIRED IN GERMANY. I NEED VW TO FIX THIS PROBLEM. AT THIS POINT I WOULD PREFER THEY TAKE THE CAR BACK. THE VW WEBSITE HAS ONE LITTLE PARAGRAPH DEALING WITH MILITARY MEMBERS AND THE SOLUTION THEY PROVIDE DOES NOT HELP US BECAUSE AGAIN, WE DO NOT HAVE A RETURN DATE. THE 1-800# IS ALWAYS BUSY AND VW GERMANY BELIEVES IT IS QUITE INCAPABLE OF HAVING AN AIRBAG SHIPPED FROM THE U.S. TO REPAIR THE VEHICLE. I DO NOT WANT TO DRIVE THIS VEHICLE ANY LONGER AND WOULD APPRECIATE ASSISTANCE IN GETTING THE CAR RETURNED TO VW. THANK YOU FOR YOUR TIME AND ATTENTION.

TAKATA RECALL: DEALER UNABLE TO REMEDY THIS SAFETY RECALL.

ON JULY 24TH, WE LEFT A PARKING LOT IN BATTLE CREEK AND DROVE ABOUT 20 YARDS ON HILL BRADY RD. WHEN THERE WAS A LOUD RIPPING SOUND ON THE RIGHT PASSENGER SIDE. WE PULLED THE CAR OVER IMMEDIATELY, THINKING WE'D SHREDDED THE FRONT TIRE. UPON INSPECTION, THE TIRE WAS OK BUT THE CAR WOULD NOT RESTART. THE CAR WAS TOWED TO MAPLE HILL AUTO GROUP IN KALAMAZOO. UPON INITIAL INSPECTION ON JULY 25TH, I WAS TOLD THE INTERNAL FUEL PUMP EXPLODED, LIKE A GRENADE, SENDING METAL SHARDS THROUGHOUT THE ENGINE. WE HAVE FILED A CLAIM WITH OUR INSURANCE COMPANY AND ARE AWAITING FURTHER DETAILS.

TAKATA RECALLED AIRBAGS NEVER FIXED IN 3 YEARS I HAD MY LEASE SO THEY KNOWINGLY ALLOWED ME TO DRIVE ME AND MY KIDS FOR 3 YEARS IN AN UNSAFE CAR!!! THE TDI DEISEL WAS ALSO AN ISSUE AND HAD ELECTRICAL ISSUES AS WELL.

AIRBAG CLOCK SPRING BROKE WHILE I WAS DRIVING . WHY WASN'T MY VEHICLE COVERED UNDER RECALL FOR THE AIRBAG CLOCK SPRING RECALL NUMBER 15V483000? OBVIOUSLY MORE VEHICLES ARE AFFECTED. MY AIRBAG AND INSTRUMENT CONTROLS DO NOT WORK NOW DUE TO THIS SAFETY ISSUE.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PLATINUM VOLKSWAGEN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

MY AIRBAG LIGHT IS ON BECAUSE MY AIRBAG CLOCK SPRING HAS TORN, WHICH HAS RESULTED IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIR BAG. THE STEERING WHEEL MAKES A CLICKING NOISE WHEN TURNING AFTER THE AIRBAG LIGHT ILLUMINATED TO INDICATE AN ELECTRICAL FAILURE.

TAKATA RECALL. NOTHING HAS HAPPENED AS OF YET. BUT, I HAVE YET TO RECEIVE NOTICE OF A REMEDY FOR THIS RECALL FOR OUR 2015 VW PASSAT.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BURLINGTON VOLKSWAGEN DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE RECALL WAS NOT ACTIVE AT THE MOMENT AND THEY WERE ON THE WAITING LIST FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2014 VOLKSWAGEN PASSAT WAS DIAGNOSED WITH FAILURE OF THE STEERING WHEEL CLOCK SPRING RESULTING IN LOSS OF FUNCTION FOR AIRBAG, HORN, AND STEERING WHEEL CONTROL BUTTONS. AIRBAG LIGHT WAS ILLUMINATED, AND HORN/BUTTONS DID NOT WORK. I TOOK THE VEHICLE IN FOR REPAIR RIGHT AWAY. MY VIN WAS NOT INCLUDED IN THE EXISTING RECALL (VW 69L2, NHTSA 15V-483) EVEN THOUGH MY ISSUE APPEARED TO BE EXACTLY THE SAME CONCERNS AND SYMPTOMS AS DESCRIBED IN THE EXISTING RECALL NOTICE. THE CURRENT RECALL INCLUDES 2014 VOLKSWAGEN PASSAT CARS MANUFACTURED IN THE US, BUT MY VEHICLE WAS EXCLUDED. I HAD THE VEHICLE REPAIRED AT A VOLKSWAGEN DEALERSHIP (MOMENTUM VOLKSWAGEN OF JERSEY VILLAGE, HOUSTON, TX) AT MY COST OF $544.01. DATE OF REPAIR WAS 05-JUL-2017, VEHICLE MILEAGE 80200.

TAKATA RECALL I WOULD LIKE TO KNOW WHY STATUS IS STILL 'REMEDY NOT YET AVAILABLE".

TAMARA RECALL THE RISKS ASSOCIATED WITH THIS RECALL INCLUDE SERIOUS INJURY AND DEATH TO THE PASSENGERS IN THE VEHICLE. I WAS NOTIFIED OF THIS RECALL ON 6/19/17 BY A SERVICEMAN AT A DEALERSHIP. I WAS NOTPREVIOUSLY NOTIFIED BY THE MANUFACTURER. I HAV RECENTLY LEARNED THAT THIS RECALL WAS ISSUED IN 2/2016. I HAVE SINCE MADE THE DECISION TO PURCHASE THIS VEHICLE FROM A LEASE. INFORMATION ABOUT THIS RECALL MAY HAVE IMPACTED MY DECISION TO PURCHASE THE VEHICLE. REGARDLESS, I BELIEVE THE ASSOCIATED RISKS ARE SERIOUS ENOUGH THAT AN OPEN RECALL FOR 17 + MONTHS IS DANGEROUS AND SIMPLY UNACCEPTABLE.

TAKATA RECALL I RECEIVED A RECALL NOTICE IN THE MAIL MORE THAN A YEAR AGO BUT IN NUMEROUS CALLS TO VW SERVICE THEY SAID THEY DIDN'T HAVE THE PARTS TO FIX MY CAR & THAT IT ISN'T A SAFETY ISSUE IN CALIFORNIA. NOW VW SERVICE DEALERSHIP IN SALINAS SAID THERE IS NO RECALL ON MY CAR EVEN THOUGH WWW.SAFERGOV STILL SHOWS AN INCOMPLETE RECALL. NOW MY HORN STOPPED WORKING,THE AIRBAG LIGHT IS LIT ON THE DASHBOARD AND MY STEERING WHEEL IS MAKING NOISES WHEN I'M STEERING. THIS IS A DANGEROUS SITUATION. I CAN'T HONK AS WARNING AND I DON'T THINK THE AIRBAG WILL DEPLOY AND IF IT DOES IT CAN CAUSE INJURY OR DEATH.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MECHANICSBURG DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (DICK HANNAH VOLKSWAGEN LOCATED AT 3500 NE AUTO MALL DR, VANCOUVER, WA 98662; (360) 314-0405) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-428-4034 AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED FOR THE RECALL REMEDY. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE AND GAVE AN ESTIMATE OF FALL 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING 55 MPH, THE HORN FAILED TO WORK AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BOB PENKHUS VOLVO MAZDA VOLKSWAGEN; 1101 MOTOR CITY DR, COLORADO SPRINGS, CO 80905; (719) 473-4100) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-822-8987 AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND THE CONTACT HAD TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HAWK VOLKSWAGEN IN JULIETT, ILLINOIS) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

TAKATA RECALL. IT HAS BEEN OVER A YEAR SINCE THIS RECALL CAME OUT FOR THIS PASSAT. WHEN WILL THIS AIRBAG PROBLEM BE FIXED?

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY CAR HAS OIL LEAK. I WENT TO PUENTE HILLS VOLKSWAGEN FOUR TIME. AFTER REPLACE TWICE REAR SEAL AND OIL SEPARATOR. THE ENGINE IS STILL LEAK. I WENT TO LOCAL MECHANIC TO DO INSPECT. THE LEAKING IS JUST FROM BIG LEAK TO SMALL LEAK. I DID TAKE A PICTURE AND EMAIL TO VW USA. THEY COULD NOT DO ANYTHING. EVEN WITH WARRANTY REPAIR, THE CAR COULD NOT FIX.

TAKATA RECALL ISSUE I HAVE A 2014 VOLKSWAGEN PASSAT WITH A MALFUNCTIONING CLOCK SPRING. THE DEALERSHIPS ARE INFORMING ME THAT MY CAR WAS NOT PART OF THE RECALL. HOWEVER, THIS IS NOT A PART THAT SHOULD BREAK, ESPECIALLY NOT AFTER 30 MONTHS. VOLKSWAGEN HAS FAILED TO RESOLVE THEIR CLOCK SPRING ISSUE. THEY ARE PUTTING MY FAMILIES SAFETY AT RISK, AND HAVE NO CONCERNS WITH RESOLVING THE ISSUE. THIS NEEDS TO BE ESCALATED AS OTHERS SAFETY COULD BE AT RISK.

TAKATA AIRBAG

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I DRIVE A MANUAL TRANSMISSION. I HAVE A 3 YEAR OLD CAR WITH 30, 000 MILES ON IT. THE TRANSMISSION JAMMED WHILE THE CAR WAS ON THE HIGHWAY. IT WAS DUE TO A CLUTCH THAT HAD BROKEN INTO PIECES AND NEEDED REPLACEMENT. AS A SEASONED DRIVER OF MANUAL CARS, HAVING DRIVEN ONES WITH >100, 000 MILES ON THEM I HAVE NEVER FACED SUCH A DANGEROUS AND UNEXPECTED DISINTEGRATION OF THE CLUTCH IN A CAR THAT HAS ONLY 30, 000 MILES ON IT. KEEPING IN MIND THE KIND OF TAMPERING AND MISHANDLING THAT IT WOULD NEED TO BREAK A CLUTCH I COMPLAINED TO VW ABOUT THIS AND THEY HAVE DONE NOTHING TO HELP. INSTEAD I AM LEFT WITH A HEFT BILL TO PAY FOR THE REPAIRS, AND, WILL PROBABLY NEED TO BUY A NEW CAR ANYWAY AS I WOULD NOT ENDANGER MY LIFE AND THAT OF MY CHILDREN DRIVING A CAR WITH SOME SERIOUS ENGINEERING AND/DESIGN ISSUES THAT VW WILL NOT TAKE RESPONSIBILITY FOR. THE CAR ALSO HAS ELECTRICAL ISSUES WHICH I INFORMED VW ABOUT; THE PARKED CAR WITH THE PARKING BREAKS ON WHILE TURNED OFF ROLLS OFF ON THE MOST GRADUAL SLOPES AND ONTO THE STREET.

TAKATA RECALL I RECEIVED A SAFETY RECALL YESTERDAY IN MY MAIL FOR MY VW PASSAT'S TAKATA AIRBAGS. AFTER READING THE LETTER IT SEEMED PRETTY IMPORTANT THAT I GET THE CHANGE MADE SO I IMMEDIATELY CALLED MY VW DEALERSHIP TO ASK THEM TO REPLACE THE AIRBAG. UPON INFORMING VW OF THE LETTER AND THEM REVIEWING MY VIN NUMBER, THEY TOLD ME THAT THEY DON'T CURRENTLY HAVE REPLACEMENTS IN STOCK AND THEY WERENT SURE WHEN THEY WOULD BE IN. I ASKED THEM TO CALL ME WHEN THEY COME IN AND THEY SAID THEY CANT DO THAT AND FOR ME TO JUST CALL BACK IN A WEEK TO SEE IF THEY'VE COME IN. SHOCKED, I ASKED THE PERSON AM I JUST SUPPOSED TO RIDE AROUND PRAYING AND GAMBLING THAT I DON'T GET HIT OR HIT SOMETHING SO THAT MY AIRBAG DOESNT GO OFF AND HARM ME? TO WHICH THE PERSON TOLD ME, THE AIRBAGS WORK FINE ITS ONLY A RECALL BECAUSE THEY WANT TO MAKE SURE THERE ARE NO ISSUES. IM SORRY BUT THAT IS NOT SAFE AND OR ACCURATE. SO IN THE MEANTIME, IM RIDING AROUND WITH AN AIRBAG THAT HAS A RECALL AND HAS THE POTENTIAL TO GO OFF AND METAL FRAGMENTS COULD COME THROUGH THE BAG WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO ME AND ANY OCCUPANTS (USUALLY MY TWO KIDS). IS IT ME OR IS SOMETHING REALLY WRONG WITH THIS? I NEED TO KNOW HOW URGENT THIS IS TO GET REPLACED AND GET THIS DONE IMMEDIATELY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT LEASED A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL DEALER NORTHPARK VOKSWAGEN OF SAN ANTONIO 210-581-1000 IS UNABLE TO MAKE REPAIRS DUE TO UNAVAILABILITY OF PARTS . I HAVE CONTACTED THEMSERVERAL TIMES REGARDING THIS AND THEY STILL DONT HAVE THE PARTS ..

I WAS TURNING MY STEERING WHEEL TO PARK AND HEARD A NOISE IN THE STEERING WHEEL THAT SOUNDED LIKE A WIRE STRETCHING. AIR BAG LIGHT CAME ON DASHBOARD. VEHICLE TAKEN TO VW DEALER. DEALER STATES 'AIRBAG CLOCK SPRING' BROKEN. A NHTSA RECALL EXISTS FOR 2014 VW PASSAT, YET MY VEHICLE IS NOT INCLUDED IN IT? NHTSA WEBSITE STATES RECALL CLOSED, YET MY 2014 PASSAT HAS A DEFECTIVE CLOCKSPRING. HOW CAN THIS BE? DEALER NOW WANTS $700 TO REPAIR AND MY LIFE IS IN DANGER. PLEASE REOPEN THIS RECALL OF THE 2014 VW CLOCKSPRING ISSUE SINCE IT IS NOT COMPLETE AND IS PUTTING LIVES AT RISK.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL- I HAVE CONTINUALLY REQUESTED A FIX AND MORE INFORMATION WITH NO RESPONSE. RECALL HAS NOT BEEN ADDRESSED.

2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE AIRBAG RECALL. UPDATED 04/10/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS DRIVING DOWN THE INTERSTATE 5 IN THE LA AREA AND WITHOUT WARNING, MY CAR STARTED JERKING AND LOST POWER. I WAS STUCK ON THE FAST LANE WITHOUT BEING ABLE TO RESTART MY CAR IN FRIDAY AFTERNOON RUSH HOUR TRAFFIC. I HAD MY CAR TOWED TO A VW DEALERSHIP AND THE DIAGNOSIS CAME BACK AS METAL IN THE FUEL SYSTEM. I WAS TOLD THIS WAS DUE TO THE HIGH PRESSURE FUEL PUMP (HPFP) FAILING. WHAT WAS MOST DISTURBING WAS WHEN I WAS INFORMED THAT TO FIX THIS PROBLEM, THEY WOULD HAVE TO REPLACE THE ENTIRE FUEL SYSTEM, COSTING ME $7,500. MY CAR IS 3 YEARS OLD AND HAS 75K MILES SO I WAS BLOWN AWAY! I CALLED NUMEROUS MECHANICS AND ALL TOLD ME THEY'VE SEEN SIMILAR PROBLEMS ON VW AND AUDI VEHICLES. I WENT ONLINE TO DO SOME RESEARCH AND FOUND A NUMBER OF FORUMS WITH VW CUSTOMERS WITH IDENTICAL PROBLEMS. ALL COMPLAIN ABOUT THE HPFP FAILING AND THEN RESULTING IN METAL IN THE FUEL SYSTEM, CAUSING AN EXPENSIVE REPLACEMENT OF THE FUEL SYSTEM. I ALSO READ THAT VW HAS EXTENDED THE WARRANTY OF THE HPFP ON EARLIER MODELS DUE TO SIMILAR PROBLEMS. IT IS CLEAR THAT VW HAS STILL NOT FIXED THIS PROBLEM ON ITS NEWER MODELS AND NEEDS TO EXTEND THE WARRANTY OR ISSUE A RECALL. THEY ARE SELLING FAULTY CARS THAT ARE DANGEROUS TO DRIVE AND REQUIRE EXTREMELY EXPENSIVE FIXES. PLEASE LOOK INTO THIS. HERE IS THE FORUM WITH THE NUMBER OF SIMILAR ISSUES FROM OTHER VW CUSTOMERS: HTTPS://WWW-ODI.NHTSA.DOT.GOV/VEHICLECOMPLAINT/?_GA=1.28961404.1963426351.1491430895

I RECEIVED A RECALL NOTICE FOR THE TAKATA SDI DRIVER FRONTAL AIRBAG IN APRIL 2016. I HAVE BEEN IN CONTACT WITH VOLKSWAGON SEVERAL TIMES OVER THE LAST YEAR AND AM ALWAYS TOLD THAT THE PARTS ARE NOT AVAILABLE. THE INFORMATION ON YOUR WEBSITE INDICATES THE SERIOUSNESS OF THE DEFECT AND AM CONCERNED ABOUT MY SAFETY SHOULD I HAVE A CAR ACCIDENT. I UNDERSTAND THE RECALL IS MASSIVE, AS I UNDERSTAND THE PROBLEM IS IF THE AIRBAG DEFLATES IT COULD CAUSE SERIOUS INJURY OR DEATH. I AM FILING THIS COMPLAINT AS I THINK A YEAR OF WAITING IS IN EXCESS AND SHOULD HAVE SOME URGENCY PLACE ON HAVE THE ISSUED RESOLVED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS NOTIFIED OF THE RECALL ON MY VEHICLE IN FEBRUARY 2016 AND I HAVE TRIED MULTIPLE TIMES SINCE THEN, SINCE THE FIRST WEEK I RECEIVED THE NOTIFICATION, TO HAVE THIS REPAIRED. I WAS TOLD BY THREE DIFFERENT DEALERS THAT THEY DIDN'T HAVE THE PARTS. I CONTACTED VOLKSWAGEN USA HEADQUARTERS AND WAS TOLD THAT NO PARTS ARE AVAILABLE. I FILED A COMPLAINT WITH VOLKSWAGEN BUT THAT WENT NOWHERE. MY COMPLAINT WAS "NOTED". I ASKED LOCAL DEALERSHIPS AS WELL AS VOLKSWAGEN USA FOR A LOANER VEHICLE UNTIL THEY CAN FIX MY RECALLED AIRBAG(S) AND I WAS TOLD THEY DON'T DO THAT. I ALSO FILED A BETTER BUSINESS BUREAU COMPLAINT ON 8/1/16 AND THAT WAS DROPPED. WHEN VOLKSWAGEN RESPONDED TO MY BBB COMPLAINT, THE RESPONSE WAS THAT THEY HAVE REVIEWED THE SERVICE HISTORY ON MY VEHICLE AND THERE IS NOTHING THAT REQUIRES ATTENTION AT THIS TIME. I HAVE TRIED TO GO BACK TO LOCATE MY COMPLAINT AND THE RESPONSE I RECEIVED, BUT THE LINK IN MY EMAIL SAYS IT IS NO LONGER VALID. THE CUSTOMER REP AT VOLKSWAGEN HEADQUARTERS THAT I SPOKE TO TOLD ME NOT TO WORRY ABOUT THE AIRBAG BECAUSE NO ONE IN CALIFORNIA HAS BEEN INJURED FROM THE FAULTY AIRBAGS. I DON'T WANT TO BE THE TEST DUMMY WHEN THE AIRBAG ON MY CAR FAILS. I DON'T CARE THAT NO ONE ELSE IN CALIFORNIA HAS BEEN INJURED BY A VW AIRBAG. WHAT IF I AM THE FIRST? THE FACT IS IT IS RECALLED FOR BEING A DEADLY SAFETY HAZARD AND VW HAS DONE NOTHING TO FIX IT OR OFFER A SAFE SOLUTION IN THE MEAN TIME. IF THEY CAN'T REPLACE IT BECAUSE PARTS ARE NOT AVAILABLE, THEN THEY SHOULD BE OFFERING ME THE SAFE SOLUTION OF A RENTAL OR A LOANER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE DEALER AND MANUFACTURER WERE CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER DENIED THE BUY BACK REQUEST AND REFUSED TO PROVIDE A LOANER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE CLOCK SPRING SWITCH FAILED AND CAUSED THE AIR BAG WARNING INDICATOR TO ILLUMINATE. THE CONTACT STATED THAT SEVERAL ELECTRICAL FEATURES ON THE STEERING WHEEL WERE NO LONGER OPERATIONAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TAKATA RECALL I HAVE A BAD AIR BAG ON DRIVERS SIDE.I CANNOT GET IT FIXED NO ONE HAS THE PARTS.I HAVE BEEN WAITING SINCE 4/2016. MY LIFE IS IN DANGER DAILY LIKE PLAYING RUSSIAN RULLETTE. I NEED THIS FIXED.ISNT ANYONE HELD ACCOUNTABLE FOR THIS?

IT HAS BEEN OVER A YEAR SINCE THE RECALL WAS ISSUED, AND I HAVE BEEN UNABLE TO GET VW TO REPAIR MY VEHICLE. I HAVE CONTACTED MULTIPLE DEALERSHIPS. THEY ALL SAY THEY DON'T HAVE PARTS AND THEY HAVE NO IDEA WHEN THEY WILL EVER GET PARTS. MY VEHICLE IS CURRENTLY UNSAFE TO DRIVE BUT I HAVE NO WAY OF FIXING IT. I HAVE TALKED TO LOCAL VW DEALERSHIPS AND THE MAIN VW AMERICA OFFICE. THEY ARE UNWILLING TO PROVIDE A LOANER OR REPLACEMENT VEHICLE.

TL* TAKATA RECALL. THE CONTACT LEASED A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE DEALER MADE NO MENTION THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT....UPDATED 05/17/17 *BF THE CONSUMER STATED THE AIRBAG WAS REPLACED IN APRIL OF 2017. UPDATED 08/15/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE LESSOR INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT WAS CONCERNED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE DEALER AND MANUFACTURER WERE UNAWARE OF WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - I HAVE RECEIVED THE NOTICE BUT IT HAS YET TO BE REMEDIED. I HAVE NOT YET RECEIVED A REPLACEMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000(AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER STATED FOR MONTHS THAT THEY WOULD CALL THE CONTACT WHEN THE PART BECAME AVAILABLE, BUT THE CONTACT DID NOT RECEIVE A FOLLOW-UP CALL. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. MORE THAN ONE YEAR SINCE THE RECALL. I LEASED THE CAR FROM VOLKSWAGEN, REQUESTED A RETURN/REFUND - OR AT LEAST CANCEL THE LEASE. NO RESPONSE.

TAKATA RECALL - MY AUTOMOBILE HAS BEEN RECALLED FOR OVER A YEAR. AFTER APPROXIMATELY 1 YEAR OF THE NHTSA WEBSITE INDICATING THAT THE REPAIR PART WAS NOT AVAILABLE FOR MY VEHICLE, I DISCOVERED TODAY ON THE WEBSITE THAT THE PART IS FINALLY AVAILABLE FOR MY VEHICLE. UPON CONTACTING MY LOCAL VW DEALERSHIP, I WAS NOTIFIED THAT THE PART IS IN STOCK; HOWEVER, VW HAS PLACED ME IN "GROUP 6" AND THAT NOTWITHSTANDING THE PART BEING AVAILABLE FOR MY VEHICLE ON THE NHTSA WEBSITE, VW HAS INSTRUCTED THE DEALERSHIP TO ONLY REPAIR CARS IN GROUPS 1 THROUGH 4. I WAS TOLD THAT I MUST WAIT UNTIL AT LEAST SEPTEMBER, 2017, FOR THE PART TO BECOME AVAILABLE, WHICH WILL BE APPROXIMATELY 19 MONTHS SINCE THE INITIAL RECALL. IT IS UNACCEPTABLE THAT I HAVE BEEN DRIVING AN UNSAFE VEHICLE FOR SUCH A LENGTHY PERIOD OF TIME, AND NOW THAT THE PART IS AVAILABLE TO FIX MY VEHICLE, I AM NOT ALLOWED TO OBTAIN THE FIX.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE AUDIO SYSTEM FAILED. THE DEALER STATED THAT THE VEHICLE'S WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,528.

THERE WAS A RECALL WARNING. I CHECKED THE WEBSITE AND IT SAID THAT MY VEHICLE WAS AFFECTED. FEB 9 2016. BUT I HAVE NEVER HEARD ANYTHING FROM THE MANUFACTURE ABOUT REMEDYING THE SITUATION.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA INFLATORS I FOUND OUT TODAY AT THE VW DEALERSHIP WHERE I LEASED MY CAR THAT MY VEHICLE IS UNDER RECALL FOR TAKATA AIRBAGS. I HAVE A MONTH LEFT ON MY LEASE, AND I WAS GOING TO PURCHASE THE CAR. THE SALESMAN TOLD ME THAT " THERE ISN'T A FIX YET". WHAT DOES THAT MEAN? VW NEVER NOTIFIED ME OF THE RECALL. I AM VERY CONCERNED BECAUSE IT IS THE DRIVER'S SIDE AIRBAG IN QUESTION. I AM ON THE INTERSTATES EVERY WEEK AS I AM IN SALES. WHAT RECOURSE DO I HAVE EXCEPT NOT BUY THE VEHICLE.

I FEAR OF DRIVING THE CAR,

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE IDLING, THE VEHICLE SUDDENLY SHUT OFF AND THE DRIVER WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL RAIL WAS FAULTY AND FUEL LEAKED FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V028000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 125,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY VW APPEARS ON THE LIST OF BAD AIRBAGS YET WE HAVE NOT BEEN CONTACTED BY VW.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

STOPPED AT INTERSECTION AT GREEN LIGHT IDLING WHEN I WENT TO PUT ON THE GAS THE CAR STALLED. RESTARTED THE CAR AND WOULD NOT WORK. STUCK IN MIDDLE OF THE ROAD WITH POTENTIAL OF CAUSING OTHER ACCIDENTS. VW SAID THE PROBLEM WAS DUE TO AN UPDATE AND AFTER AN UPDATE WAS DONE THAT I HAD TO PAY OUT OF POCKET FOR THE CAR WAS FIXED.

TAKATA RECALL VW HAS FAILED TO INFORM ME OF THE VERY DANGEROUS TAKATA RECALL WHICH INVOLVES FAULTY AIRBAGS ON THE DRIVER AND PASSENGER SIDE. I DO NOT FEEL SAFE DRIVING MY VEHICLE.

TAKATA RECALL. MY CAR WAS IMPACTED BY THE 2/9/16 RECALL OF TAKATA AIRBAGS. WE RECEIVED A NOTICE FROM VW LAST MARCH. THE DEALER HAS REFUSED TO RETURN CALLS, PROVIDE A REPAIR DATE, OFFER A LOANER CAR UNTIL THE REPAIR COULD BE MADE, THEY ARE ALSO REFUSING TO REPLACE OR REFUND FAIR MARKET VALUE OF THE CAR. MY TEENAGE DAUGHTER IS DRIVING A CAR THAT COULD KILL HER AND NO ONE IS INTERESTED IN HELPING US OR PROVIDING A SOLUTION. AFTER WAITING 12 MONTHS FOR ANY PLAN OF ACTION FROM VW WE ARE REQUESTING HELP FROM THE NHTSA. *TR

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN THE SUMMER OF 2016. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE FAILURE MILEAGE WAS 19,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) FOR THE FRONT PASSENGER SIDE AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE DEALER STATED THAT THE VEHICLE COULD NOT BE TRADED-IN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE NEVER RECEIVED A RECALL NOTICE FROM THE STATE OF TEXAS OR VOLKSWAGON CONCERNING THE DRIVER TAKATA AIRBAG RECALL. I DISCOVERED THE RECALL BY RESEARCHING ONLINE. I CALLED VOLKSWAGON OF AMERICA AT 1-800-822-8987. CASE # 170074388. THEY CONFIRMED THAT THE TAKATA AIRBAG RECALL EXISTS. THE TOOK MY INFORMATION. I ASKED FOR A REMEDY. THE RECALL FIX IS NOT AVAILABLE. I ASKED FOR MY OTHER LEGAL REMEDIES CONSIDERING THE RECALL HAS BEEN SINCE FEBRUARY 2, 2016. I ASKED FOR THE AIRBAG TO BE DISMANTLED AT THE DEALERSHIP OR TO RECEIVE A RENTAL CAR UNTIL THE REMEDY IS AVAILABLE. A RENTAL/REPLACEMENT VEHICLE WAS DENIED. I DID NOT ASK FOR A REFUND AS YET. I WOULD LIKE ASSISTANCE WITH ASSERTING MY LEGAL RIGHTS TO DRIVE A SAFE VEHICLE. THE PREFERRED REMEDY IS A RENTAL CAR UNTIL THE RECALL FIX IS READY OR A REFUND. BASICALLY VW AMERICA SAID GOOD LUCK- WE WILL CONTACT YOU WHEN THERE IS A FIX.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. WAS NOTIFIED BY LETTER DATED APRIL 2016 ABOUT THE RECALL. AS OF JANUARY 2017, THERE IS STILL NO RESOLUTION TO THIS RECALL.

TAKATA RECALL. I RECEIVED NOTICE OF THE TAKATA AIRBAG RECALL IN APRIL OF 2016, BUT THE DEALER SAYS THE PARTS ARE STILL NOT AVAILABLE FOR FIXING THE PROBLEM.

TAKATA RECALL. APPARENTLY MY CAR HAS HAD THIS RECALL FOR ABOUT A YEAR AND IT REALLY BOTHERS ME THAT VOLKSWAGEN NEVER BOTHERED TO NOTIFY ME. I DO NOT FEEL COMFORTABLE DRIVING THIS CAR, ESPECIALLY WITH MY FAMILY AND I WOULD HAVE REPLACED THIS CAR MONTHS AGO HAD I KNOWN. I THOUGHT THEY HAD 60 DAYS TO NOTIFY US? *TR

THE CAR STALLED WHILE I WAS DRIVING APPROXIMATELY 25MPH AND THEN WOULD NOT START. UPON INSPECTION, VW INFORMED ME THAT THERE WERE METAL FLAKES IN THE FUEL SYSTEM REQUIRING A COMPLETE REPLACEMENT OF THE FUEL SYSTEM AT A COST OF $7500. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA AIRBAG RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

TL* TAKATA RECALL. THE CONTACT LEASED A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAGS, BUT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT AVAILABLE. UPDATED 03/07/17*LJ *CN

TAKATA RECALL - WHEN WILL THE AIR BAGS BE REPLACED? I AM DRIVING WITH RECALLED, UNSAFE AIRBAGS AND THERE APPEARS TO BE ABSOLUTELY NO PLAN FOR REPLACING THEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 03/08/17 *BF *CN

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

TAKATA RECALL >>>>>> THIS NEEDS TO BE TAKEN CARE OF.. SAFETY!!!!!!! IT'S MY EVERYDAY CAR.... AND AM GETTING NO HELP FROM DEALER ABOUT THIS!!!!

TAKATA RECALL. I HAVE SUBMITTED A REQUEST TO THE DEALER THAT I PURCHASED THE VEHICLE FROM REQUESTING AN UPDATE FOR THE DRIVER SIDE AIR BAG REPAIR. TO DATE I HAVE NOT RECEIVED A REPLY. THE DEALER IS SERRAMONTE VOLKSWAGEN, 711 SERRAMONTE BLVD., COLMA, CA 94014. I PURCHASED THE VEHICLE NEW IN FEBRUARY 2014 AND RECEIVED SAFETY RECALL 69M9 IN APRIL 2016 FROM VOLKSWAGEN OF AMERICA, INC., 3800 HAMLIN ROAD, AUBURN HILLS, MI 48326. I WOULD LIKE TO KNOW WHEN I CAN EXPECT THIS RECALL TO BE ADDRESSED.

TAKATA RECALL: THE CAR IS UNSAFE TO DRIVE BECAUSE OF THE AIRBAG CONSTITUTES A LETHAL THREAT. THE VALUE OF THIS VEHICLE HAS OF COURSE PLUMMETED AS A RESULT, MAKING TRADING IT IN ECONOMICALLY IMPOSSIBLE. THE RECALL IS MORE THAN A YEAR OLD, AND THERE IS NO REMEDY IN SIGHT. VW SEEMS TO BE SIDESTEPPING RESPONSIBILITY HERE, AND TELLING CUSTOMERS "DON'T BLAME US--BLAME TAKATA." BUT TAKATA WAS VW'S SPECIFIC OEM!

TAKATA RECALL-THE RECALL ON MY CAR HAS BEEN OUT SINCE FEBRUARY OF LAST YEAR, ALMOST A YEAR NOW. ACCORDING TO VOLKSWAGEN, THEY DO NOT YET HAVE A REMEDY AVAILABLE. THIS IS A SERIOUS ISSUE INVOLVING MY SAFETY AND IT NEEDS TO BE FIXED. *TR

TAKATA RECALL JUST READ THAT IT MAY TAKE OVER 3 MORE YEARS FOR THE FIX OF THE AIRBAGS. I PLANNED TO TRADE THIS VEHICLE FOR ANOTHER ONE. NOW WAITING 3 YEARS FOR A FIX WILL LOWER THE VALUE OF MY CAR. IS THERE A SOONER TIME FRAME THEN 3 ADDITIONAL YEARS.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A PARKED VEHICLE. DURING THE CRASH, THE FRONT END SUSTAINED SIGNIFICANT DAMAGE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A HEAD INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.

WHEN I GOT PASSAT SE I DID RESEARCH AND I THOUGHT IT WAS A SAFE CAR. MY FIRST PRIORITY TO LEASE A CAR WAS SAFETY. ON APRIL 2016 I GOT A LETTER FROM VW THAT AIRBAG ON FRONT IS NOT SAFE AND IT MAY CAUSES SERIOUS INJURY OR DEATH. IT BEEN ALMOST 10 MONTHS AND STILL THERE IS NO WORDS ON WHEN IT WILL BE FIX. WHAT IS GOING TO HAPPEN IF I GET IN ACCIDENT AND DIE? WHO WOULD FULFILL MY PLACE FOR MY KIDS? I WANT TO CHANGE THE CAR OR HAVE VW BUY MY CAR BACK. I WANT TO LIVE WITH MY FAMILY NOT DIE. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE FIXED RIGHT AWAY. I GOT IN ACCIDENTAND THE FRONT AIRBAG DID NOT OPEN UP

AIR BAG DEFECTIVE, DEALERSHIP WON'T EVEN TAKE VEHICLE IN TRADE. VEHICLE SIGNIFICANTLY UNDER VALUED DUE TO THIS DEFECT. NO RESOLUTION GIVEN??

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/2017*CT UPDATED 03/08/17.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL: THIS RECALL HAS BEEN OPEN FOR A LONG TIME WITH NO REMEDY IN SIGHT, I AM FILING A COMPLAINT BECAUSE THIS IS UNSAFE AND I DO NOT FEEL COMFORTABLE DRIVING MY CAR. *TR

TAKATA RECALL VOLKSWAGEN WILL NOT FIX THE AIRBAG OF THE CAR, HELP FIND A REMEDY OR GIVE A DATE TO FIX IT. MY WIFE IS PREGNANT AND HAS TO DRIVE A CAR WITH AN AIRBAG THAT HAS POTENTIALLY BEEN TRANSFORMED INTO A BOMB AFTER IT HAS BEEN SUBJECTED TO THE FLORIDA HEAT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL NO SOLUTION TO REMEDY THE POSSIBILITY OF KILLING MY CHILD IN A CRASH. WE CANNOT DRIVE THE CAR WITH OUR CHILD FULL KNOWING OF WHAT COULD HAPPEN. VW HAS DONE NOTHING. AND NOTHING IN SIGHT. WE ARE VERY UPSET THERE ARE NO ANSWERS. WE KNEW OF THE RECALL SINCE 6/16. WE JUST TOOK CAR IN FOR A SERVICE AND LEARNED THE SEVERITY OF IT ALL. WE DECIDED WE WANT OUT OF THE CAR. THE VW DEALER WE BOUGHT THE CAR FROM WOULD NOT OFFER US ANYTHING BUT AUCTION PRICE FOR OUR CAR AS THEY CANNOT EVEN RESELL IT!! WE CANNOT AFFORD TO BUY A NEW CAR WITH NEGATIVE EQUITY ON A CAR THAT HAS BEEN RECALLED BUT THEY CAN'T FIX IT!! WE ARE VERY VERY UPSET AND NOW WE ARE PLAYING RUSSIAN ROULETTE WITH OUR LIVES. WE BOUGHT THE CAR FOR ITS SAFETY RATING AND NOW IT'S POTENTIALLY THE CARS SAFETY FEATURES THAT COULD KILL MY FAMILY. TAKATA AND VW NEED TO FIGURE THIS OUT AND NOW!!!

TAKATA RECALL. THIS RECALL IS FAR TOO SLOW. IT IS A DANGEROUS SAFETY ITEM, AND IT IS MORE THAN A YEAR THAT THIS PROBLEM HAS BEEN WELL KNOW. NHTSA MUST COMPEL TAKATA AND THE CAR MANUFACTURERS TO INCREASE PRODUCTION OR OUTSOURCING OF THE DEFECTIVE PARTS. THERE IS NO DOUBT THAT PRODUCTION COULD HAVE BEEN INCREASED LONG AGO IF THE PARTS WERE BEING SOLD AT A PROFIT. THIS IS SHAMEFUL ON THE PART OF NHTSA, TAKATA AND THE AUTOMOBILE MANUFACTURERS.

RECALL HAS BEEN IN EFFECT SINCE FEBRUARY 2016 AND DEALER STILL HAS NO IDEA WHEN VW WILL SUPPLY REPLACEMENTS. THIS HAS LEAD TO US HAVING TO DRIVE AN UNSAFE VEHICLE FOR LAST 10 MONTHS. WHEN WILL A FIX BE COMING. *TR

VOLKSWAGEN STILL IS NOT ABLE TO PROVIDE ANY TIMING OR PLAN FOR WHEN THEY CAN REPLACE THE DANGEROUS AIRBAG THAT I SIT BEHIND FOR 500 MILES EVERY WEEK.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/07/17*LJ *CN

MY LEASED VW PASSAT 2014 CHECK ENGINE LIGHT WAS FIXED BY THE DEALER AND WAS FROM A FAULTY EXHAUST FLAP. THEY WANT TO CHARGE ME $485 FOR THE FLAP; TILL 2012 THE SAME PART WAS GIVEN AN EXTENDED WARRANTY UPTO 120,000 MILES BECAUSE OF MULTIPLE FAILURES; SO AFTER THE "FIX", THE SAME PART (TWO MODEL YEARS LATER) HAS FAILED AT 60,000 MILES; VW CUST SUPPORT DOES NOT WANT TO COVER THE REPAIR ON MY CAR AS THEY HAVE NOT HEARD OF THIS PROBLEM FOR THE 2014 MODEL. I THINK IT IS VERY UNUSUAL FOR AN EXHAUST PART TO FAIL LIKE THIS SPECIALLY WHEN IT WAS SUPPOSED TO HAVE BEEN "FIXED". I AM LOOKING FOR SOME HELP IN UNDERSTANDING WHY VW IS NOT EXTENDING THE WARRANTY ON THE SAME PART ON THE 2014 CAR WHEN IT WAS BEING COVERED TILL 2012 AND SUPPOSEDLY RESOLVED. VW CAN IGNORE INDIVIDUAL COMPLAINTS AND I AM SURE THAT THEY WOULD NOT SHARE WITH ME IF THERE HAVE BEEN MORE COMPLAINTS OF THE SAME NATURE FROM OTHER CUSTOMERS. I AM HOPING THAT BY WRITING TO YOU, A RECORD IS CREATED IN CASE OTHERS LIKE ME LODGE A SIMILAR COMPLAINT WITH YOUR AGENCY. THANK YOU *TR

"TAKATA RECALL" AS THE TAKATA RECALL HAS BEEN ONGOING FOR SOMETIME, MY FAMILY CAR WAS OFFICIALLY RECALLED IN FEBRUARY OF 2016 - WITH THE RESULTS OF AIRBAG RUPTURE BEING "SERIOUS INJURY OR DEATH". TO DATE (DEC. 16) THERE IS NOT A REMEDY TO THIS RECALL. I HAVE BEEN TOLD BY MY LOCAL DEALERSHIP AS WELL AS VW CORPORATE, THAT THEY ARE WORKING ON A SOLUTION, BUT ARE NOT OFFERING ANY FORM OF ALTERNATE VEHICLE OR COMPENSATION/PAYMENT RELIEF. UNFORTUNATELY, I DO NOT HAVE A CHOICE BUT TO CONTINUE USING THIS VEHICLE IN HOPES THAT WE DO NOT HAVE AN ACCIDENT OR A SUDDEN RUPTURE OF THE BAG. I HAVE ALSO LOOKED AT THE POSSIBILITY OF TRADING MY VEHICLE IN FOR A DIFFERENT VEHICLE, BUT I HAVE BEEN TOLD THAT THE DEALERSHIP CANNOT SELL MY VEHICLE WITH OPEN RECALL, SO THEY ARE NOT WILLING TO TAKE IT IN ON TRADE. ALSO, WHILE DEALERS OF OTHER MAKES HAVE BEEN WILLING TO TAKE THE TRADE, THE VALUE DUE TO RECALL HAS DECREASED SUBSTANTIALLY TO THE POINT WHERE I WOULD HAVE TO PAY AN OUTRAGEOUS AMOUNT TO GET INTO ANOTHER VEHICLE. VW NEEDS TO STAND BEHIND THE VEHICLES AND COME UP WITH A SAFE ALTERNATIVE FOR THEIR CUSTOMERS.

TAKATA RECALL: WHEN I WAS FIRST NOTIFIED OF THE RECALL AROUND THE BEGINNING OF THE YEAR, I MADE AN APPOINTMENT TO HAVE THE RECALL FIXEDA FEW MONTHS LATER. WHEN I ARRIVED, NOBODY BOTHERED TO INFORM ME THE PART WAS NOT AVAILABLE. THIS WAS MAYBE IN MAY. RECENTLY, I CALLED VW OF AMERICA ABOUT THE SAFETY CONCERN. THEY SAID THEY WOULD NOT BUY THE CAR BACK FROM ME OR SWAP IT OUT FOR ANOTHER CAR BUT GAVE NO EXPLANATION. WHEN I CALLED CHERRY HILL VOLKSWAGEN TO ASK WHY, IF THE CAR WAS SO SAFE THEY WOULD NOT BUY IT BACK FROM ME, THE SALESPERSON WAS RUDE TO ME AND CLAIMED I KNEW WHAT I WAS GETTING INTO WHEN I BOUGHT THE CAR. I AM NOT SURE WHAT THAT MEANS AS I WAS UNAWARE OF THE RECALL. I DO NOT FEEL SAFE DRIVING MY CHILDREN AROUND IN THIS CAR. *TR

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT EXPERIENCED EXTREME HEADACHES AND NAUSEA CONTINUOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE LEAKED CARBON MONOXIDE. THE DEALER REPLACED A HOSE, BUT THE ISSUE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

WHEN OUTSIDE TEMPERATURE REACHES BELOW 30 DEGREES F THE DRIVER SIDE LOCK FREEZES MAKING IT IMPOSSIBLE TO OPEN THIS DOOR. ONLY MEANS OF ENTRY AND EGRESS IS THROUGH THE PASSENGER SIDE DOOR. INVESTIGATION OF THIS ISSUE, LED TO COUNTLESS WEBSITES AND FORUMS THAT ADDRESS THIS SAME CONCERN WITH DRIVER SIDE DOOR LOCK FREEZING ON VOLKSWAGEN PRODUCTS. COULD LEAD TO A POTENTIAL SAFETY ISSUE EXISTING THE VEHICLE.

AIRBAG LIGHT CAME ON WHILE TURNING THE STEERING WHEEL. I LOOKED UP A SIMILAR ISSUE ON NHTSA WEBSITE (15V483000 CAMPAIGN) WITH A STEERING WHEEL CLOCK SPRING ISSUE FOR MULTIPLE VW VEHICLES. IT LISTED 'SOME' 2014 PASSAT'S AS BEING AFFECTED. I TOOK IT TO THE DEALER WHO STATED THAT MY VIN WAS NOT LISTED AS BEING EFFECTED, HOWEVER IT HAS TO GIVEN IT IS THE SAME MAKE/MODEL AS THIS NHTSA CAMPAIGN. PLEASE CONSIDER REVIEWING AND EXPANDING THIS RECALL. VEHICLE IS LESS THAN 3 YEARS OLD AND IT IS CLEARLY THE SAME ISSUE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY TURBO FAILED IN THE CAR WITH NO WARNING WHILE ON THE HIGHWAY. THE GLOWPLUG LIGHT STARTED BLANKING AND THE CHECK ENGINE LIGHT CAME ON.

WHEN WILL THE AIR BAG BE FIXED FROM VOLKSWAGEN.. NO WORD .. DO NOT FEEL COMFORTABLE KNOWING THIS ISSUE HAS NOT BEEN RESOLVED..

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONTAL AIRBAG RECALL. *SMD

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA AIR BAG RECALL WE WERE INFORMED ON MAY 20, 2016 ABOUT THE KNOWN RECALL FOR THE TAKATA AIRBAG FOR OUR CAR BY OUR SERVICE TECHNICIAN AT THE VOLKSWAGEN DEALERSHIP. IT IS NOVEMBER 6, 2016 AND WE HAVE HEARD NOTHING FROM THE MANUFACTURER OR THE DEALERSHIP REGARDING THE SOLUTION TO THE PROBLEM

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE STATIONARY, THE FUEL LINE LEAKED FUEL ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,486.

I WAS OFFERED TO RETURN MY CAR FROM A LEASE WITH 7 MONTHS LEFT, THROUGH THE VW EARLY BUYBACK PROMOTION. THIS IS WHEN I WAS TOLD THAT MY VEHICLE WAS SUBJECT TO A DANGEROUS RECALL, WHICH COULD CAUSE DEATH, AND THAT NO FIX WAS AVAILABLE FOR IT AT THIS TIME. I AM EXTREMELY UPSET ABOUT THIS REPORT AND VW BRUSHED MY COMPLAINT BY SAYING THAT I ONLY HAD 7 MONTHS LEFT TO PAY AND I COULD RETURN THE VEHICLE. I FEEL THIS IS UNACCEPTABLE RESPONSE AND AM NOT COMFORTABLE WITH DRIVING CAR ANYMORE.

TAKATA RECALL. !!!!!!! WORRIED ABOUT DRIVING THE CAR NOW AND I CAN'T EVEN SELL IT TO GET ANOTHER CAR. THIS IS DEPRIVING ME OF USE OF MY PROPERTY. WE OWNERS OF CARS EFFECTED DESERVE MUCH MORE THAN REPLACING PARTS.

TWICE, ON MAY 12 AND ON OCTOBER 22, WHILE IN A PARKING LOT AND PULLING INTO A VERTICAL PARKING SPOT AT VERY LOW SPEED, I TAPPED THE ACCELERATOR, AND SUDDENLY THE CAR RAPIDLY SPED UP. I WAS UNABLE TO STOP IT WITH THE BRAKE PEDAL, AND I HIT A BRICK PLANTER THE FIRST TIME IT HAPPENED, AND I HIT THE POST HOLDING UP THE FRONT OF A BUILDING THE SECOND TIME. THE BRAKE PEDAL ON THE PASSAT IS APPROXIMATELY 3" WIDE AND LOCATED ONLY AN INCH OR SO FROM THE ACCELERATOR. IT IS POSSIBLE THAT I HIT BOTH PEDALS WHILE TRYING TO STOP THE VEHICLE, BUT THAT DOES NOT EXPLAIN THE SUDDEN ACCELERATION THAT CAUSED THE CAR TO JUMP THE CURB AND HIT THE PLANTER AND THE BUILDING. FRIGHTENING SITUATION. I WASN'T INJURED THE FIRST TIME BUT WAS FAIRLY WELL SHAKEN UP THE SECOND. THE BODY SHOP SAID THE DAMAGE TO THE VEHICLE WAS ALMOST EXACTLY THE SAME EACH TIME. I TOOK THE CAR TO T HE VW DEALER AFTER THE FIRST ACCIDENT, BUT THEY SAID THERE WAS NOTHING WRONG.

TAKATA RECALL: VW TRAVELING IN RIGHT MOST LANE OF 4 LANE CITY STREET WHEN VEHICLE IN OPPOSING LANE MADE AN ILLEGAL LEFT ON TURN IN FRONT OF THE VEHICLE TO THE LEFT OF VW. VW IMPACTED TURNING VEHICLE IN MIDDLE OF PASSENGER SIDE. ACCIDENT REPORT ATTACHED. DEPLOYMENT OF DRIVER/STEERING WHEEL AIRBAG RESULTED IN SEVER GASH TO DRIVER'S LEFT HAND - PHOTOS ATTACHED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WAS NOT AWARE OF MY VEHICLE VIN RECALL TILL I READ ON NEWS ABOUT VOLKSWAGEN, THEN I CHECKED MY VIN ONLINE AND NOTICED IT WAS DUE FOR RECALL I M SHOCKED THAT I AM UNAWARE AND DRIVING UNSAFE WITH MY FAMILY. *TR

TAKATA RECALL - DEFECTIVE AIR BAG INFLATOR STILL IN VEHICLE 2.5 YEARS AFTER PURCHASE. PUTS AT RISK LIVES OF DRIVER AND PASSENGERS. IMMEDIATE REPLACEMENT NEEDED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.....UPDATED 12/05/16 *BF

ON 10-20-16 AT 6:00PM, VEHICLE ENGINE STUMBLED AND STALLED WITHOUT WARNING IN MIDDLE OF 6 LANE FREEWAY AT RUSH HOUR. TRAVEL SPEED AT TIME OF STALL 40MPH, ADJACENT EXIT LANE WAS MOVING AT 65 MPH PLUS. HAD TO COAST THROUGH TRAFFIC TO EMERGENCY LANE. WOULD NOT RESTART. TOWED TO DEALER. DIAGNOSED AS CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE. FUEL DIAGNOSIS ACCEPTABLE. DESPITE EARLIER MODELS HAVING EXTENDED WARRANTY MY VIN # APPARENTLY IS NOT INCLUDED (MANUFACTURED 8-2013, ENGINE MANUFACTURE DATE UNKNOWN TO ME). ODOMETER READING 60,846 MILES, POWERTRAIN WARRANTY 60,000 MILES. SERVICED AT DEALER ON 10-12-16 AT 59,833 MILES INCLUDING FUEL FILTER. VWOA DENIED ANY WARRANTY CLAIM, LATER AGREED TO 50% OF COST. I PAID $2,843.16 ALL SERVICES PERFORMED, FUELED AT LOCAL STATION ALL RECEIPTS KEPT. FAILED PUMP PART NUMBER03L-130-755-AB. REPLACED WITH P/N 03L-130-851-HX. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VOLKSWAGEN DID NOT ISSUE A RENTAL CAR TO ME. I HAVE NO ALTERNATE TRANSPORTATION. I ALSO LIVE IN A HUMID ENVIRONMENT WHERE THE DRIVER'S SIDE AIRBAG IS MORE OF A RISK.

TAKATA RECALL. I AM A VERY CONCERNED HUSBAND OF A WIFE WHO DRIVES A CAR AFFECTED BY THE TAKATA INFLATOR RECALL. VOLKSWAGEN AG IS TAKING AN UNACCEPTABLE AMOUNT OF TIME FIXING THE RECALL OF AN ITEM THAT CLEARLY IS A LIFE/DEATH RISK. I AM DISGUSTED BY VOLKSWAGEN'S LACK OF URGENCY WITH THE ISSUE. I WANT TO KNOW WHAT MY OPTIONS ARE AS THE LITTLE CONSUMER WHO SPENT HARD-EARNED MONEY TO BUY FROM A MULTI-BILLION DOLLAR CORPORATION.

TAKATA RECALL - RECALL WAS ISSUED IN FEBRUARY 2016. IT IS NOW OCTOBER 2016 AND VW HAS NOT RELEASE APPROPRIATE SOLUTIONS TO THIS RECALL. I AM EXTREMELY CONCERNED FOR MY SAFETY AND I WOULD LIKE VW TO ISSUE NOTICES FOR A PROPER AIRBAG RECALL SOLUTION IN A QUICK MANNER. CONSUMERS SHOULD NOT HAVE TO WAIT FOR AN EXCESS OF 8 MONTHS FOR A VIABLE SOLUTION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - THE RECALL WAS STARTED IN FEB/MARCH OF 2016, AND VW STILL DOES NOT HAVE A SOLUTION FOR ME TO REPLACE THE DANGEROUS AIRBAGS. I NEED MY AIRBAGS RECALL COMPLETED IN A MORE TIMELY MANNER.

TAKATA RECALL - RECALL FEB 2016 OVER 8 MONTHS AGO. I LIVE IN FLORIDA AND UNDERSTAND HIGH HUMIDITY MAKES IT MORE LIKELY. PARTS NOT YET AVAILABLE. WHAT ARE MY OPTIONS? I LEASE THE VEHICLE THROUGH VW.

I STILL HAVE NOT RECEIVED A NOTICE THAT THE PARTS FOR THE REPAIR ARE AVAILABLE. THEIR WEBSITE STATES THAT THEY DON'T HAVE A FIX YET!!! THIS SHOULD NOT BE TAKING THIS LONG AND AM WORRIED ABOUT DRIVING THE VEHICLE. I HAVE NOT RECEIVED A NOTICE FROM VW ABOUT THIS RECALL EITHER. *TR

RECEIVED A LETTER NOTIFYING THAT THERE WAS A RECALL ON MY VEHICLES 2014 PASSET AIRBAGS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL. STILL CANNOT GET REMEDY. LEASED CAR, DEALER WON'T TAKE BACK ON TRADE IN, NOW GOING TO COST ME A FORTUNE WHEN I HAVE TO "TURN IT IN" AND LEAVE ME WITH NO CAR. STARTED LOOKING INTO TRADE IN BACK ON 11/25/15, STILL CANNOT TRADE IN OR FIX ALMOST A YEAR LATER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

CLOCK SPRING IN THE STEERING WHEEL BROKE, NOT COVERED IN THE KNOWN RECALL.

I WANT MY CAR FIXED BUT VW CAN NOT TELL ME WHEN

TAKATA RECALL

TAKATA RECALL TO WHOM MAY IR CONCERN: I HAVE A VW PASSAT 2014 VIN [XXX]. MY VEHICLE HAS A TAKATA AIRBAG RECALL SINCE 02/09/2016, I HAVE CONTACTED VW DEALERSHIP SEVERAL TIMES ABOUT THIS, AND I GET NO GOOD RESPONSE FROM THEM, THE ONLY THING THEY SAID IS PARTS ARE NOT AVAILABLE YET, PLEASE CALL IN A FEW WEEKS, SO IT'S BEEN A FEW MONTHS AND STILL NO RESPONSE FROM THE DEALER. PLEASE SEE BELOW DESCRIPTION OF THE RECALL AT VW WEBSITE I AM LOOKING FOR HELP, I AM TIRED OF WAITING AND THERE IS NO RESPONSE FROM THE MANUFACTURER, I AM CONCERN ABOUT THE SAFETY OF THE VEHICLE. RECALLS REPAIR NOT YET AVAILABLE. DRIVER FRONTAL AIRBAG TAKATA SDI INFLATORS VW ACTION CODE 69M9 NHTSA RECALL NUMBER 16V078 START DATE 02-09-2016 DESCRIPTION TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY REPLACE DRIVER AIRBAG INFLATOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL - SO WHEN WILL THE FIX BE AVAILABLE? IN THE MEANTIME, I AM DRIVING AROUND WITH A BOMB IN MY STEERING WHEEL? CAN WE HAVE THE AIRBAG DISCONNECTED UNTIL THE TAKATA REPAIR IS AVAILABLE? NO AIR BAG WOULD BE BETTER THAN ONE THAT KILLS THE DRIVER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL....THERE IS A RECALL ON MY CAR DRIVER SIDE AIR BAG...DEALERSHIP STATES THAT CAR MANUFACTURER HAS NOT MADE PARTS AVAILABLE...THIS RECALL HAS BEEN SINCE EARLY 2016....NO ACCIDENT YET...IF I HAVE ONE I AND MY PASSENGERS WILL PROBABLY BE KILLED..IF THEY WONT FIX TJIS I WANT THEM TO BUY BACK THIS VEHICLE. VEHICLE IS HAZARDOUS TO DRIVE.......

"TAKATA RECALL". I AM DRIVING THIS VEHICLE AS I DO NOT HAVE EXTRA CARS LAYING AROUND. MY SON DRIVES THIS CAR. IT IS VERY SCARY TO ME THAT VW HAS HAD NO RECALLS DONE, WHY? OTHER MODELS HAVE HAD SOME CARS REPAIRED. I AM UNSURE OF THE DIFFICULTY WITH VW AND WHY THEY HAVE NOT HAD THEIR DRIVER'S SIDE AIRBAGS FIXED. THERE IS NO TIMELINE ONLY A SUGGESTION TO "DRIVE THE CARE IMPACTED LESS FREQUENTLY". DOES VW OR TAKATA THINK EVERYONE JUST USES A CAR FOR EXTRA OR FUN. IF I HAD THAT KIND OF CAR, A FOR FUN CAR, IT WOULD NOT BE A VW PASSAT. WE BOUGHT THIS CAR BECAUSE IT WAS PRACTICAL AND SAFE. NOW I HAVE TO WORRY IF MY AIRBAG GOES OFF IT COULD KILL MYSELF, MY HUSBAND OR MY SON. I AM FRUSTRATED THAT WE ARE TOLD TO NOT DRIVE THE CAR SO MUCH AND THAT THEY CAN DO NOTHING BUT BY THE WAY... YOU COULD BE KILLED. IT IS STRESSFUL THAT YOU CANNOT SELL THIS CAR TO BE RID OF IT BECAUSE OF THIS RECALL. WHAT CAN YOU DO? WHEN WILL VOLKSWAGEN HAVE A FIX, WHY ARE THEY NOT FIXING ANY AIRBAGS YET? WE WERE NOTIFIED IN APRIL 2016 AND IT IS SIX MONTH LATER WITH NO UPDATE NOTHING.

A RECALL FOR THE FRONT DRIVER AIRBAG INFLATOR HAS BEEN RECALLED ON MY VEHICLE. THE RECALL WAS POSTED ON FEBRUARY OF 2016 HAS THE MANUFACTURER HAS NOT PROVIDED A REMEDY AS OF NOW. DUE TO THIS I AM NOT ABLE TO OBTAIN A CITY INSPECTION REQUIRED FOR MY VEHICLE WHICH IN TURN I AM NOT ABLE TO WORK. WHEN I PURCHASED THE VEHICLE THE VW DEALER TOLD ME THE RECALL WAS FIXED PRIOR TO ME PURCHASING THE VEHICLE. I AM REQUESTING A REMEDY FOR THIS SAFETY ISSUE IMMEDIATELY OR THE MANUFACTURER TO REPLACE MY VEHICLE THAT IS SAFE FOR ME TO DRIVE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE. UPDATED 12/21/16*LJ UPDATED 12/22/16.*JB

BATTERY LIGHT CAME ON. THEN HEADLIGHTS BEGAN TO DARKEN,POWER STEERING FAILED, ABS BRAKE LIGHT WARNING CAME ON, AIRBAG WARNING LIGHT CAME ON, TPMS LIGHT CAME ON, LOW FUEL LIGHT CAME ON, ENGINE BECAME SLUGGISH WITH LITTLE ACCELERATION, SPEEDOMETER WENT OUT AND ALL LIGHTS IN CAR WENT OUT. I COULD BARELY CONTROL, MOVE OR TURN CAR. THIS HAPPENED AFTER MY 40K MILE SERVICE 4 DAYS AGO. EVERYTHING CHECKED OUT FINE AT THAT TIME.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT AFTER THE VEHICLE WAS TAKEN TO THE DEALER, THE TECHNICIAN INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL. THIS VEHICLE IS FOR SALE AT A DEALERSHIP AND THE AIRBAG INFLATOR HAS NOT BEEN REPLACED YET. IT HAS BEEN SEVERAL MONTHS THAT THE DEALERSHIP IS WAITING FOR THE AIRBAG PARTS SO THE DEALER CAN REPLACE THE AIRBAG ON THE DRIVERS SIDE. I WAS INTERESTED IN PURCHASING THE CAR UNTIL I FOUND OUT ABOUT THE TAKATA RECALL AND THE AIRBAG HAS NOT BEEN REPLACED. ACCORDING TO YOUR NHSTA STATEMENT, THE AIRBAG SHOULD BE REPLACED IN A TIMELY MANNER. THE SEATTLE DEALERSHIP IS STILL WAITING TO REPLACE THE AIRBAG WHICH MEANS IT IS NOT BEING REPLACED TIMELY. THEY HAD NO EXPECTED DATE FOR A NEW AIRBAG TO COME IN FOR REPLACEMENT.

TAKATA RECALL

TODAY I RECEIVED AN "IMPORTANT SAFETY RECALL" FROM VOLKSWAGEN OF AMERICA INFORMING ME THAT MY VEHICLE IS THE SUBJECT OF SAFETY RECALL 23T3 - NHTSA: 16V171 RELATING TO IMPROPERLY ASSEMBLED WIRE SEALS WHICH CAN CAUSE THE MALFUNCTION INDICATOR LAMP (MIL) TO ILLUMINATE. SINCE THE MIL HAS RECENTLY ILLUMINATED IN MY VEHICLE I CONTACTED NAPLES VOLKSWAGEN IN NAPLES, FLORIDA TO HAVE MY VEHICLE INSPECTED/REPAIRED PER THE SAFETY RECALL. I WAS INFORMED BY THE SERVICE WRITER, CHARLES, THAT I WOULD BE CHARGED $128.00 TO DIAGNOSE THE PROBLEM. I THOUGHT THAT THE MANUFACTURER IS RESPONSIBLE FOR REPAIRING VEHICLES WHICH ARE SUBJECT TO A SAFETY RECALL.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

" TAKATA RECALL" I HAVE BEEN TRYING TO GET THE AIR BAGS IN MY TWO VW'S FOR OVER A YEAR. I AM TOLD THAT NO ONE HAS THESE PARTS. IT IS PUTTING MYSELF AND MY DAUGHTER IN DANGER. WHEN I SPEAK TO THE MANAGER HE ACKNOWLEDGES MY WORRIES BUT MINIMIZES THE RISKS. IF THEY EXPLODE MY DAUGHTER OR I COULD BE KILLED. I DON'T BELIEVE THAT THE RISKS ARE MINIMAL. I DO BELIEVE THAT THERE IS SOMETHING MORE THAT VW CAN DO, OTHER THAN OFFERING TO GIVE ME MORE ON A TRADE IN. WHEN THEY ADMIT THAT MANY OF THE CARS ON THEIR LOTS HAVE THE SAME DANGEROUS PROBLEM. VW, AND I MEAN ALL OF THEIR DEALERSHIPS SHOULD BE VERY CONCERNED THAT THIS"MINIMAL" PROBLEM WILL CAUSE SOMEONES DEATH! INSTEAD OF A CHEAP FIX THEY WILL HAVE A HUGE LAWSUIT WORTH MILLIONS OF DOLLARS. NEVER, EVER BUY A VW!!! I BOUGHT MY VW'S FROM PRESTIGE VOLKSWAGEN MELBOURNE, FLORIDA. THEY SAY THEY CAN NOT HELP ME!

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS SENT A SAFETY RECALL NOTICE 69M9 FOR TAKATA SDI DRIVER FRONTAL AIRBAG IN APRIL OF 2016; AS OF 9/16/16 THERE IS NO REMEDY AVAILABLE FOR THIS RECALL. I DRIVE MY CAR EVERYDAY WITH TWO LITTLE CHILDREN. I AM OUTRAGED THAT I HAVE TO HOPE FOR THE BEST. OTHER MANUFACTURERS HAVE MANAGED GET PARTS TO FIX THIS ISSUE ON OTHER VEHICLES. WHY NOT VW?

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL- I RECEIVED A RECALL NOTICE IN APRIL 2016. I WENT TO THE DEALER AT THAT TIME AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. I CALLED AGAIN AND WAS TOLD THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL AFTER JULY 11, 2016. I JUST RETURNED FROM THE DEALER, WHERE THEY TOLD ME THAT THEY STILL DO NOT HAVE THE PARTS. THE RECALL NOTICE STATES THAT AN INFLATOR RUPTURE CAN RESULT IN SERIOUS INJURY OR DEATH. THE VOLKSWAGEN DEALER, VOLKSWAGEN OF MURRIETA (CALIFORNIA), REFUSED TO PROVIDE A RENTAL CAR FOR USE UNTIL THE DEFECT IS REPAIRED.

TAKATA RECALL - VW STILL DOES NOT HAVE PARTS TO REPLACE THE TAKATA AIRBAGS.

TAKATA INFLATORS. CAR HAS NO VALUE UNLESS THIS GETS REPAIRED.

IT HAS BEEN 6 MONTHS AND THERE HAS BEEN NO REPLACEMENT AIRBAG FOR MY VEHICLE. THIS IS A LEASED VEHICLE AND IS CURRENTLY UNSAFE TO DRIVE. I HAVE APPROACHED THE DEALERSHIP AS WELL AS VOLKSWAGEN OF AMERICA. V OF A TOLD ME TO "GO AHEAD AND DRIVE THE CAR". THIS IS UNACCEPTABLE. TAKADA AIRBAGS HAD ISSUES BEFORE 2014, AND THE COMPANY STILL BOUGHT FROM THEM. THEY HAD TO HAVE KNOWLEDGE OF THE PROBLEM. I AM PAYING FOR A VEHICLE THAT I CAN NOT DRIVE

TAKATA RECALL - I WANT TO BE ABLE TO EXCHANGE OUT OF MY LEASE WITH VW CREDIT INTO A NEWER 2016 VW THAT IS NOT PART OF THIS RECALL. VW IS DENYING MY REQUEST AND SAYING MY LEASE IS NOT NEGOTIABLE. HOWEVER, ON PAGE 2 UNDER EARLY TERMINATION LIABILITY", IT CLEARLY STATES I AM ABLE TO GET OUT OF MY LEASE IF THERE IS "IRREPARABLE DAMAGE" (THIS IS THE RECALL THAT HAS NO REMEDY} MY 2014 PASSAT WAS HIT ON THE 101 FREEWAY AT 55 MPH AND THANKFULLY I WAS NOT INJURED. AFTER TWO MONTHS IN THE REPAIR SHOP, THEY ALMOST TOTALED IT, BUT DID NOT. THEN, I NOTED THE RECALL AS WELL ON THE 2014 VW> I DO NOT FEEL SAFE DRIVING THIS CAR AND DO NOT WANT TO CONTINUE TO DRIVE IT KNOWING THE NEXT TIME I COULD DIE DUE TO AIRBAG INFLATING. PLEASE ADDRESS THIS WITH VW CREDIT AND GROUP OF AMERICA.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 16V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO BEING UNCOMFORTABLE DRIVING VEHICLE DUE TO PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL, CONSUMER STATES WANTS TO BE RELEASED WITHOUT PENALTY FROM LEASE AGREEMENT. *SMD

TL* TAKATA RECALL. THE CONTACT LEASED A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: WAS NOTIFIED OF THE RECALL A FEW MONTHS AGO (3-4), HAVE NOT RECEIVED A NOTIFICATION OF RESOLUTION TO FIX THIS VERY DANGEROUS AIRBAG.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. HAVE NOT HEARD ANYTHING SINCE APRIL 2016 ON THE AIR BAG RECALL AND I AM CONCERNED ABOUT DRIVING A CAR WITH FAULTY AIR BAGS.

IT WAS AROUND THE END OF APRIL THIS YEAR WHEN I WAS DRIVING TO MY WORK WHEN ALL OF A SUDDEN ONE OF MY LIGHT BULBS SHORTED OUT OR BURNED OUT WHILE I WAS DRIVING, I DRIVE IN THE EARLY HOURS SO IT'S DARK AND IT CAUGHT ME OFF GUARD. SO I WENT TO MY LOCAL VOLKSWAGEN DEALERSHIP TO GET MY PARTS AND I ASKED AT THE PARTS DEPARTMENT IF THERE WAS A RECALL FOR THIS ISSUE AND HE TOLD ME NO BUT IT KEPT HAPPENING SO I LOOKED UP RECALLS OF THIS ISSUE AND THEIR WAS A RECALL FOR THE HEADLIGHTS BUT THEY WERE FOR 2012-2013 PASSATS SO FROM MY EXPERIENCE IT KEEPS HAPPENING IN MY 2014 MODEL AS WELL.FIRST IT WAS AROUND EVERY TWO WEEKS THAT THE BULB WOULD BURN OUT AT RANDOM BUT IN THE PAST TWO WEEKS I HAD TO REPLACE THE BULB WAY MORE OFTEN ALMOST EVERY TWO DAYS. THIS IS MY ONLY CAR AND I REALLY CAN'T AFFORD TO KEEP REPLACE A BULB THIS OFTEN. MY MAJOR CONCERN ISN'T WITH THE EXPENSE OF PURCHASING HEADLIGHTS EVERY 2-3 DAYS BUT MY SAFETY AND MY CHILDREN'S SAFETY BECAUSE OF ME NOT BEING ABLE TO DRIVE WITH FULL VISION, IT'S MY ONLY CAR SO I HAVE TO DRIVE IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS INFORMED BY VOLKSWAGEN THAT MY CAR HAD BEEN LISTED AS A RECALL FOR THE AIRBAGS DEFECT. I WAS TOLD THAT THERE WAS NO FIX FOR THE ISSUE AT THE PRESENT BUT THEN RECEIVED A LETTER SAYING I WAS ELIGIBLE FOR AN UPGRADE. WHEN I WENT TO THE DEALERSHIP TO INQUIRE, THEY INFORMED ME THAT I WAS ELIGIBLE FOR THE UPGRADE, TRADE UP BUT WOULD HAVE TO MAKE A DOWNPAYMENT. I WAS TOLD VW COULD NOT REPLACE THE AIRBAG WITHOUT HAVING TO REPLACE THE ENTIRE STEERING WHEEL, SO THEY WERE OFFERING THE TRADE UP. BUT THEY COULD NOT DO ANYTHING FOR ME WITHOUT ME PUTTING MORE MONEY DOWN.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 35 MPH, THE HORN WAS PRESSED BUT FAILED TO OPERATE, IN ADDITION TO OTHER BUTTONS ON THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 10/13/16*LJ

TOOK OUR 2014 PASSAT TDI IN FOR A CHECK ENGINE LIGHT ON 7/18/16 AFTER TESTING A FAULT CODE OF P2196 INDICATED AN 02 SENSOR WAS FAULTY. NEGOTIATED TO $300 TO REPAIR/REPLACE UNIT. PICKED UP VEHICLE ON 7/21/16 AFTER REPAIR WAS MADE. ON 8/3/16 CHECK ENGINE LIGHT AGAIN CAME ON. RETURNED TO DEALER AND THEY INDICATE THAT THE ADBLUE HEATER ELEMENT WAS FAULTY. RECOMMEND REPLACING AT A COST OF CLOSE TO $1,000.00. SINCE THIS IS PART OF THE EMISSIONS ISSUE WE FEEL THAT THIS SHOULD BE COVERED UNDER ANY AND ALL WARRANTY. THE VEHICLE HAS 48,875 MILES ON IT AND IS ONLY 2 1/2 YEARS OLD.

I OWN A VW PASSAT TDI 2014 AND JUST BEFORE I TOOK IN FOR IT'S 40000 MILE CHECK UP THE CHECK ENGINE LIGHT SHOWED UP. THEY TELL ME IT'S THE ADBLUE HEATER THAT IS AT FAULT. IT SEEMS THIS IS A VERY FREQUENT PROBLEM WITH TDI OWNERS. IT'S ALSO A +$1000 FIX. AFTER SOME RESEARCH IT SEEMS YOUR AGENCY HAS HAD HUNDREDS OF COMPLAINTS REGARDING THIS ISSUE. HOW MANY HAVE TO COMPLAIN UNTIL YOUR AGENCY STEPS IN AND MAKES THIS AN ISSUE TO VW OF AMERICA? THEY HAVE NO INTEREST IN FIXING THIS PROBLEM AND OFFERING OWNERS SOME RELIEF. WELL AS LONG AS IT DOESN'T AFFECT MY MILEAGE I COULD CARE LESS. THE BALLS IN YOUR COURT.

MY CAR HAS AN OPEN RECALL FOR THE TAKATA AIR BAG SITUATION. IT' BEEN OPEN SINCE FEBRUARY IT'S NOW AUGUST. AS I UNDERSTAND IT, THE AIRBAG APPARATUS IS SUBJECT TO CORROSION IN HUMID WARM CLIMATES. I LIVE IN BREVARD COUNTY FLORIDA, ON THE COAST SUBJECT TO HIGH HUMIDITY AND HEAT. MY NEIGHBOR HAS AN ACURA WHICH IS ALSO SUBJECT TO THE RECALL. SINCE ACURA THINKS MORE OF IT'S CLIENTS THEY MADE ARRANGEMENTS FOR A RENTAL CAR FOR THEM UNTIL THE FIX FINALLY CAME IN, IN JULY. MAYBE IF VW HAD TO DO THE SAME THEY MAY EXPEDITE MY REPAIR SO MY WIFE AND I AREN'T RISKING OUR LIVES EVERY TIME WE HAVE TO DRIVE OUR VW. ANY HELP IS WELCOMED.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED THE RECALL NOTICE BACK TO FEBRUARY 9, 2016. HOWEVER, REMEDY IS STILL NOT YET AVAILABLE AFTER ALMOST SIX MONTHS. I AM REALLY DISAPPOINTED ABOUT VOLKSWAGEN'S EXECUTION AND FEEL UNSAFE WHEN DRIVING MY CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL ENGINE CODE FOR MALFUNCTIONING ADBLUE HEATER, REQUIRES NEW ADBLUE TANK $1200 NOT COVERED UNDER WARRANTY. SEARCHING ONLINE, A LOT OF OWNERS HAVING SAME ISSUE. CONSIDERING THEY AREN'T EVEN USING THE SYSTEM, THIS COULD BE THE CAUSE OF PREMATURE FAILURE OF THE DEVICE. I FEEL THIS SHOULD BE REPLACED AS PART OF THE EMISSIONS RECALL.

TAKATA RECALL I RECEIVED NOTICE CONCERNING A RECALL ON THE AIRBAG FOR MY VEHICLE BUT WHEN I CALLED VW SERVICE SEVERAL TIMES, I WAS INFORMED THAT THE REPLACEMENT PART HAS NOT BEEN MADE AVAILABLE. MY CONCERN IS, IF I OR MY DAUGHTER OR HUSBAND WAS TO GET INTO AN ACCIDENT WHILE DRIVING THE CAR AND THE AIRBAG DEPLOYS, SEVERELY INJURING OR KILLING MY FAMILY, INSTEAD OF THE AIRBAG SAVING THEM, I'M GOING TO FILE AGAINST VW. BECAUSE VW DECIDED TO WAIT AND DO THEIR OWN INVESTIGATION. I'M WORRIED AND I WILL BE RETURNING THE CAR IF THIS MATTER IS NOT RESOLVED IMMEDIATELY

2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO DRIVER AIRBAG RECALL ISSUES. *SMD THE CONSUMER STATED SHE HAS NOT HAS USE OF THE VEHICLE, SINCE APRIL 2016. THE CONSUMER REFERENCED RECALL # 16V078000. *JB

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/04/16*LJ *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

JUST UNDER 80,000 MILES ON CAR. TDI DIESEL ENGINE. HIGH PRESSURE DIESEL PUMP FAILED WITHOUT WARNING. ENGINE STALLED IMMEDIATELY. LUCKILY I WAS NOT IN HEAVY TRAFIC AT THE TIME AND WAS ABLE TO COAST TO SHOULDER OF ROAD. I WAS JUST TURNING RIGHT ONTO 4 LANE DIVIDED ROAD FROM BUSSINES PARKING LOT. ENGINE STALLED MID TURN.

IN COLD WEATHER, THE DRIVER DOOR WOULD NOT OPEN FROM OUTSIDE OR INSIDE. ALL OTHER DOORS WORKED PROPERLY. AT INITIAL SERVICE REQUEST, PROBLEM WOULD NOT DUPLICATE ONCE CAR WAS WARM. SERVICE MANAGER SAID HE'D SEEN THIS PROBLEM PREVIOUSLY. AFTER PHONE CALLS, EMAILS, AND DIAGNOSTIC SERVICE APPOINTMENT ,VW DID REPLACE THE DOOR LATCH ASSEMBLY AT NO CHARGE. RETAIL REPLACEMENT WAS QUOTED AT $500. CONCERN IS OF UTMOST IMPORTANCE BECAUSE POTENTIAL EXISTED THAT I COULD NOT EXIT MY CAR IN AN EMERGENCY.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/06/16*LJ UPDATED 09/08/16

TAKATA RECALL MY VEHICLE IS ON THE RECALL LIST FOR THE DRIVER SIDE TAKATA AIR BAG RECALL. VOLKSWAGON NEVER CONTACTED US ABOUT IT, THAT WE WERE DRIVING A CAR WITH THE FAULTY AIR BAG, VOLKSWAGON DID INSTRUCT THEIR DEALERS TO NOT SELL THE 2012-2014 PASSATS AND HAD THEM REMOVE THEM FROM THEIR LOTS, BUT ARE OK WITH THEIR CUSTOMERS DRIVING THEM. I CONTACTED VW, TO OPT OUT OF MY LEASE EARLY WITH NO PENALTY, I ONLY HAVE 6 MONTHS LEFT ON MY LEASE. BUT THEY REFUSED IT. I AM APPALLED MY FAMILY'S SAFETY IS NOT A CONCERN FROM THIS COMPANY. WEREN'T THEY SUPPOSED TO NOTIFY THEIR CUSTOMERS WITH A WRITTEN LETTER? THERE IS NO FIX FOR THE PROBLEM, I UNDERSTAND THAT, BUT THEY AREN'T EVEN TRYING TO EASE THE FEARS OR INFORM THEIR CUSTOMERS OF THE POTENTIAL HAZARDS OF DRIVING THESE VEHICLES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. ALTHOUGH I RECEIVED THE VW RECALL NOTICE IN APRIL, 2016, THEY STILL CLAIM THAT THEY DO NOT HAVE PARTS TO FIX THIS RECALL, AND WILL NOT GIVE ME A DATE WHEN I CAN EXPECT THIS RECALL TO BE FIXED. SINCE THIS IS A SERIOUS SAFETY ISSUE, THE LACK OF RESPONSE BY VW IS VERY CONCERNING TO US.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/28/16*LJ UPDATED 6/18/18*JB

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING 50 MPH, THE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL, INDICATING THAT THE HEADLAMP WAS OUT. THE CONTACT REPLACED THE HEADLIGHT AND THE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/04/16*LJ

2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL LINE ODORS AND AIRBAG RECALL ISSUES. *SMD THE CONSUMER RECEIVED A RECALL LETTER REGARDING A FUEL PROBLEM, TWO WEEKS LATER. ALSO, THE PARTS FOR THE AIR BAG WERE NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL. RECEIVED LETTER APRIL 2016 THAT DRIVER'S AIRBAG MIGHT KILL ME IN CASE OF A CRASH. SPOKE TO LIZBETH L. REGION CASE MANAGER, 5/27/16 CASE #160498364. SHE SENT ME LETTER & FOLLOW UP PHONE CALL. I WANTED OUT OF MY LEASE BECAUSE I CAN'T GO ON A TRIP IF I GET IN AN ACCIDENT. RECEIVED ANOTHER CALL AND E-MAIL 6/6/16. I WAS INFORMED OF A DENIAL IN MY REQUEST. I WAS OFFERED NOTHING FOR MY SAFETY SUCH AS A NEW CAR LEASE WITH PROPER AIR BAG EQUIPMENT. ACURA DEALER OFFERED MY FRIEND A LOANER CAR BECAUSE OF THEIR RECALL. I GOT NOTHING!!! SAFETY SHOULD BE A PRIORITY & NOT WAIT FOR A DRIVER TO GET KILLED BEFORE THEY DO SOMETHING FOR THE CONSUMER. THERE SHOULD BE A CLASS ACTION SUIT. THANK YOU

TAKATA RECALL. HI I RECEIVED A LETTER IN THE MAIL ABOUT THE TAKATA RECALL. AFTER DESCRIBING THE DEFECT, IT SAYS THERE ARE NOT PARTS FOR THIS SAFETY DEFECT. I CALLED VW AND TOLD THEM I'D LIKE TO TURN THE VEHICLE IF THEY CANNOT REPAIR IT PROMPTLY. VW SAID THEY DO NOT HAVE PARTS AND ARE NOT SURE WHEN THEY WILL HAVE THEM. THEY SUBMITTED MY REQUEST FOR A VEHICLE BUY BACK FOR INTERNAL REVIEW AND THEN DENIED IT WITHOUT EXPLAINING WHY. I REQUESTED A REPORT OUTLINING WHY THEY REJECTED MY REQUEST AND VW SAID THEY WOULD NOT PROVIDE THAT INFORMATION. I ASKED THEM TO PROVIDE ME WITH A WRITTEN NOTICE SAYING THEY WOULD NOT PROVIDE ME WITH THE INFORMATION RELATED TO MY REJECTED CLAIM, AND THEY SAID THEY WOULD NOT DO THAT IN WRITING. VW TOLD ME THAT MY ONLY OPTION WOULD BE TO "SEEK SOMETHING OUTSIDE OF VW." THE REPS SAID THAT THE CARS ARE SAFE TO DRIVE AND THAT I SHOULD NOT BE CONCERNED. I EXPLAINED THAT I HAD READ THAT 10 PEOPLE HAVE BEEN KILLED AND THAT I WOULD LIKE TO AVOID BEING NUMBER 11. THEY RESPONDED THAT I WOULD HAVE TO WAIT UNTIL THE WARRANTY REPAIR IS MADE EVEN THOUGH THEY HAVE NO IDEA WHEN THAT WILL BE. I HAVE LOST ALL FAITH IN THE CAR AND THE COMPANY. MY CONFIDENCE IN THIS CAR IS COMPLETELY SHAKEN AND I AM FEARFUL OF DRIVING IT. I WOULD LIKE TO HAVE THEM REPURCHASE THE VEHICLE OR AT LEAST PROVIDE ME WITH A SAFE RENTAL CAR UNTIL THEY CAN REPLACE THE AIRBAG. YOUR HELP IN OBTAINING REDRESS TO THIS ISSUE WOULD BE GREATLY APPRECIATED.

TAKATA RECALL. I AM IN A 3 YEAR VW PASSAT LEASE, AND I CURRENTLY HAVE 16 MONTHS LEFT. I AM MOVING TO THE US VIRGIN ISLANDS AND WANTED TO PURCHASE MY VEHICLE. I CALLED VW CREDIT, THEY TOLD ME I MUST PURCHASE MY VEHICLE THROUGH MY DEALERSHIP. I WENT TO THE DEALERSHIP WHO NOTIFIED ME OF THE TAKATA AIRBAG RECALL (SAID VW CREDIT KNEW AND SHOULD HAVE NOTIFIED ME, BUT THEY FAILED TO DO SO) AND THEY COULD NOT PURCHASE MY VEHICLE NOR COULD THEY HELP SINCE THERE WAS NO REMEDY FOR THE RECALL. THEY OFFERED ME A NEW LEASE WITH A MORE EXPENSIVE CAR, NOT ONE OF EQUAL OR LESSER VALUE. I DECLINED, THE VW DEALERSHIP TOLD ME TO CONTACT VW CREDIT FOR RESOLUTION. I CONTACTED VW CREDIT WHO TOLD ME THERE WAS NOTHING THEY COULD DO AND I MUST CALL VW OF AMERICA. I SPOKE WITH VW OF AMERICA, EXPLAINED MY PREDICAMENT AND WAS ASSIGNED A CASE MANAGER. I EXPLAINED TO THE CASE MANAGER THAT I WAS MOVING TO THE VIRGIN ISLANDS AND NEEDED A NEW VEHICLE SINCE THE ONE I HAD WAS RECALLED AND COULD NOT TAKE MY CURRENT LEASED VEHICLE TO THE USVI. THEY ASKED IF I WANTED TO BUY THE VEHICLE I WAS LEASING, I TOLD THEM NO, AS IT'S UNSAFE, THEY SAID THERE WAS NOTHING THEY COULD DO. I ASKED TO BE RELIEVED OF THE VEHICLE, THEY TOLD ME THEY WOULD NOT RELIEVE ME OF MY VEHICLE SINCE I HAD NOT DRIVEN 36K MILES OR REACHED 3 YEARS, THERE WAS NO PROOF THAT THE VEHICLE WAS UNSAFE AS IT IS "STILL UNDER WARRANTY." I RECEIVED A LETTER SAYING THAT I COULD GO TO MEDIATION WITH THE BBB SINCE VW OF AMERICA DID NOT SOLVE MY PROBLEM. THE BBB TOLD ME I WAS INELIGIBLE FOR THEIR SERVICES BECAUSE IT WAS A RECALL & DIFFERENT CONDITIONS MUST BE MET. I AM BEING FORCED TO DRIVE AN UNSAFE VEHICLE OR TAKE A LOSS OF OVER $4,000. DRIVING IS UNSAFE, BUT I CANNOT AFFORD TO END MY LEASE OR PAY THE $4K PAYOFF QUOTE. I HAVE 16 MONTHS LEFT AND BRINGING MY VEHICLE TO THE USVI ONLY PUTS ME IN MORE DANGER AS THE CLIMATE IS HUMID - SEE NHTSA INFO.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 16V171000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED AND THEY WERE UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A SPECIFIC DATE OR TIME FRAME THAT THE DEALER WOULD RECEIVE THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/16*LJ UPDATED 07/06/16.8JB

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL - I BOUGHT THIS VEHICLE FOR SAFETY AND I'M VERY DISAPPOINTED THAT THERE IS NO FIX OR ETA ON ONE AT THIS TIME. THIS IS A BREACH OF CONTRACT AND I DON'T FEEL SAFE DRIVING THIS VEHICLE ANYMORE. A LOANER PROGRAM, AT THE VERY LEAST, SHOULD BE IN PLACE. THIS IS APPALLING THAT NO MIND IS PAID TO THE SAFETY OF OWNERS AND VW JUST EXPECTS US TO JUST SIT BACK AND WAIT FOR "ANOTHER LETTER" BUT DRIVERS CAN DIE IF THE AIRBAG DEPLOYS.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 55 MPH, THE HEATER STOPPED AND THE WINDOWS FOGGED UP. THE CONTACT CONTINUED DRIVING AND THE HEATER STARTED NORMALLY AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY TIME THE HEATER WAS ACTIVATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

I RECEIVED A TAKATA SII DRIVER FRONTAL AIRBAG RECALL NOTICE INDICATING THE THE DRIVER AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHICH MAY RESULT IN SERIOUS INJURY OR DEATH. VWOA DOES NOT HAVE A SOLUTION OR A REPLACEMENT PART FOR AFFECTED CARS. I CONTACTED MY LOCAL DEALERSHIP (SANTA BARBARA VW) AND SPOKE TO THE SERVICE MANAGER, STEVE ROSS ABOUT PROVIDING A LOANER VEHICLE FREE OF CHARGE UNTIL THE RECALL WAS RESOLVED. THE SERVICE MANAGER REFUSED TO PROVIDE ME A LOANER AND TOLD ME TO CALL VW CUSTOMER SERVICE. I SPOKE TO EUGENE (5/18/16) @ VW CUSTOMER SERVICE REQUESTING A COMPLIMENTARY LOANER (HONDA IS PROVIDING COMPLIMENTARY LOANERS) AND HE WAS NOT ABLE TO ASSIST ME. WHEN I ASKED TO PROVIDE EVIDENCE TO SUPPORT THAT THE RECALLED TAKATA AIRBAG IN MY 2014 VW PASSAT WAS SAFE EUGENE AT CUSTOMER CARE WAS NOT ABLE TO CONFIRM (ASKED HIM REPEATEDLY) THAT THE RECALLED AIRBAG IN MY VEHICLE WAS SAFE EVEN AFTER I RECITED LINE BY LINE, THAT THE RECALL LETTER INDICATES THAT THE TAKATA AIRBAG REPRESENTS A SAFETY HAZARD. I RESPECTFULLY REQUEST THAT MY LOCAL DEALER PROVIDE ME WITH A SUITABLE LOANER UNTIL THIS ISSUE IS RECTIFIED AS IT REPRESENTS A CLEAR AND PRESENT SAFETY HAZARD.

TAKATA RECALL. I WAS NOTIFIED OF THE RECALL A COUPLE OF WEEKS AGO. I AM NOT ABLE TO DRIVE MY VEHICLE BECAUSE OF SAFETY ISSUES. LUTHER WESTSIDE VOLKSWAGEN IN ST. LOUIS PARK, MINNESOTA, WHERE I PURCHASED THE VEHICLE, CAN'T FIX THE SAFETY DEFECT 'DUE TO NO PARTS.' I ASKED THE DEALER FOR A LOANER CAR AND WAS ADVISED IT WASN'T AVAILABLE AND WAS ADVISED TO CALL VOLKSWAGEN OF AMERICA. I ALSO WILL CALL THE DEALER'S MANAGER ON MONDAY. WHEN I PURCHASED THE VW, I TRADED IN A TOYOTA BECAUSE IT HAD TAKATA RECALLS ON IT. I PURCHASED THE 2014 VW BECAUSE VW IS KNOWN FOR ITS SAFETY. I ADVISED THE VW DEALER THAT I HAD NOT DRIVEN MY TOYOTA IN OVER A YEAR BECAUSE OF AIR BAG RECALLS AND NEEDED TO GET A NEW CAR BECAUSE OF THE SAFETY RECALLS. 6 MONTHS LATER, VW ISSUED A RECALL. VW SHOULD HAVE KNOWN NOT TO USE TAKATA AIR BAGS IN A 2014 MODEL, AS IT APPEARS ISSUES HAVE BEEN ONGOING WITH TAKATA AIR BAGS FOR A GOOD 10 YEARS. THE DEALER DID NOT MENTION THAT THE SAME DEFECTIVE AIR BAGS WERE IN THE 2014 VW PASSAT. I NEED A DIFFERENT CAR WITHOUT TAKATA AIR BAGS OR A LOANER UNTIL THE PARTS ARE AVAILABLE TO FIX THE SAFETY PROBLEM. MY CAR WAS ALSO INSPECTED IN FLORIDA AND I UNDERSTAND FROM THE TOYOTA RECALL THAT VEHICLES THAT HAVE BEEN IN FLORIDA MAY HAVE PRIORITY AND I WOULD LIKE TO GET PRIORITY REPAIRS.

TAKATA INFLATORS. I JUST RECEIVED MY RECALL NOTICE FROM VW AND HERE WE GO AGAIN WITH VW. I HAVE A 2014 TDI, WHICH IS IN LITIGATION WITH THE EPA, VALUE OF THE CAR HAS PLUMMETED. NOW I HAVE THIS TAKATA DEFECT, WHICH THERE IS NO FIX BY VW YET. ELEVEN PEOPLE HAVE BEEN KILLED AND THEY WANT ME TO CONTINUE TO DRIVE THIS LOADED GUN AND MAKE CAR PAYMENTS. THERE IS NO ERGENCY BY VW BASED ON THE RECALL NOTICE, SINCE NO VW'S HAVE BEEN IN AN ACCIDENT THAT THE TAKATA AIR BAG CAUSED A DEATH PER THEIR LETTER, YET. WHAT IS YOUR LIFE WORTH???? LETS PLAY RUSSIAN ROULETTE. WANT TO PLAY VW? I HAVE A FRIEND THAT HAD A 2014 ACCURA SUV THAT HAD THIS TAKATA INFLATORS AND HER DEALER CALLED HER IN AND MADE A GREAT DEAL ON A 2016, WITH NO MONEY EXCHANGING HANDS, AND KEEPING THE SAME NOTE BALANCE AND PAYMENTS. WHAT A DEALERSHIP!

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

TAKATA.

TAKATA RECALL MY CAR CANNOT BE REPLACED WITH NEW PARTS AS THE PARTS ARE NOT AVAILABLE NOW. HOWEVER, I AM NOT COMFORTABLE TO KEEP DRIVING THE CAR WITH AIRBAG ISSUES. I CONTACTED TO BOTH THE LOCAL DEALER AND VOLKSWAGEN TO SEEK FOR A LONER CAR BEFORE MY CAR GETS FIXED. BUT BOTH THEM REFUSE TO PRIVDE A LONER CAR.

I JUST RECENTLY PURCHASED THIS 2014 VW PASSAT FROM NISSAN AND THEY DID NOT REVEAL ALL THE RECALLS ON THIS VEHICLE! I'M REALLY DISSATISFIED WITH THE NISSAN DEALERSHIP AS I FEEL THIS IS BEING DECEITFUL, NOT TO MENTION VERY UNSAFE FOR ME AND MY FAMILY. DISHONEST!!!!! TO SAY THE LEAST!

TAKATA RECALL I HAVE REQUESTED A LOANER VEHICLE AS WELL AS BEING LET OUT OF MY LEASE DUE TO THE FACT THAT VOLKSWAGEN DOES NOT HAVE REPLACEMENT PARTS AVAILABLE. I FEEL THIS IS UNFAIR TO PUT ME IN A SITUATION WHERE I HAVE TO USE MY OWN DISCRETION TO DRIVE THE VEHICLE, JUST GOING BY THE NOTICE THAT WAS MAILED TO ME. HOW AM I SUPPOSED TO USE MY DISCRETION IF I DON'T KNOW IF MY CAR IS PREFORMING PROPERLY? I HAVE REQUESTED TO BE LET OUT OF MY LEASE AND VOLKSWAGEN HAS DENIED MY REQUEST. I NOW HAVE TO CONTINUE MAKING PAYMENTS FOR A CAR THAT POTENTIALLY SHOULD NOT BE DRIVEN.

TAKATA INFLATORS, AIRBAG INFLATED ON IT'S OWN WHILE TURNING LEFT INTO A PARKING LOT AND CAUSED MY WIFE TO LOOSE CONTROL AND HIT A STATIONARY OBJECT-SIGN POLE CAUSING MAJOR DAMAGE ($8,000) TO THIS VEHICLE. VEHICLE IN REPAIR FACILITY FOR ALMOST 2 MONTHS AWAITING REPLACEMENT AIRBAG AND SEATBELT PART FROM VW. AIRBAG INFLATED AND SEATBELT LOCKED UP ON PASSENGER SIDE.

WE RECEIVED A RECALL LETTER FROM VW (NHTSA: 16V078, RECALL 69M9) ALERTING THAT OUR CAR CONTAINS A POTENTIALLY LETHAL TAKATA AIRBAG. THE LETTER SAID THAT VW WOULD BE IN TOUCH WHEN REPLACEMENTS WERE AVAILABLE BUT DID NOT SPECIFIC WHEN ANY TIME FRAME OR FINANCIAL REMEDY. MY LOCAL DEALER'S SERVICE CENTER ALSO HAD NO INFORMATION. CUSTOMER SERVICE AT VW WAS UNABLE TO TELL ME IF A FIX WOULD TAKE WEEKS OR YEARS. THIS MEANS I AM LEFT WITH A A CAR THAT IS NOT SAFE TO DRIVE AND NO TIMELY RECOURSE OR EVEN INFORMATION.

UPON PULLING OUT OF A PARKING SPACE AND TURNING THE STEERING WHEEL THERE WAS A CRACKING NOISE AND THEN THE AIRBAG LIGHT WENT OFF WITH AN AIRBAG WARNING. AT WHICH POINT ALL MECHANISMS WITHIN THE STEERING WHEEL STOPPED WORKING. I CALLED MY LOCAL DEALER ONLY TO BE INFORMED THAT MY VIN WAS NOT AFFECTED BY THE AIR BAG CLOCK SPRING FAILURE AND I WOULD HAVE TO PAY TO HAVE IT DIAGNOSED AND FIXED. THERE IS CURRENTLY A RECALL REPORT RECEIPT DATE: AUG 04, 2015 NHTSA CAMPAIGN NUMBER: 15V483000 COMPONENT(S): AIR BAGS NHTSA ACTION NUMBER: PE15010 AIR BAG CLOCKSPRING FAILURE: FOR THIS EXACT SAME ISSUE AFFECTING THE PASSAT 2010,2012-2014 MINE IS ALSO A 2014 AND IS NOT COVERED BECAUSE MY VIN WAS SUPPOSEDLY NOT AFFECTED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I BOUGHT THIS CAR BRAND NEW, NOW UPON CHECKING THE VIN NUMBER I DISCOVERED THAT I'M DRIVING A CAR WITH FAULTY TAKATA AIRBAG. RECALL STATUS: RECALL INCOMPLETE REMEDY NOT YET AVAILABLE. HOW IS THIS POSSIBLE? TAKATA KNOWS ABOUT THEIR FAULTY AIRBAGS SINCE 2004 AND YET 10 YEARS LATER THEY ARE STILL PUTTING THOSE BAGS IN BRAND NEW CARS. THIS SHOULD BE ILEGAL HOW MANY PEOPLE NEED TO DIE SO THIS RECALL CAN BE COMPLETE? SO REMEDY CAN BE AVAILABLE. BY THE WAY, THE OFFICIAL DATE OF THE RECALL OF MY CAR IS FEBRUARY 9, 2016. NHTSA RECALL NUMBER: 16V078

TAKATA RECALL I WAS NOTIFIED WHEN I WENT IN TO GET MY 30,000 MILE MAINTENANCE DONE THAT A RECALL WOULD SOON BE OUT ON MY VEHICLE. AFTER DOING RESEARCH ONLINE I REALIZED IT WAS ON THE DRIVER SIDE AIRBAG, WITH THE DESCRIPTION " IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE DRIVER'S FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH". AFTER SPEAKING WITH 3 DIFFERENT REPRESENTATIVES FOR VW I HAVE COME TO FIND OUT THAT MY CAR AIRBAG IS UNDER RECALL WITH NO PART TO FIX IT RIGHT NOW, AND NO TIME LIMIT AS TO WHEN IT WILL BE FIXED. ONE OF THESE REPRESENTATIVES WENT ON TO TELL ME HE "HIGHLY DOUBTS ANYTHING WILL HAPPEN". HE CAN NOT GUARANTEE MY SAFETY WHEN I AM ON THE ROAD AND I DO NOT APPRECIATE HIM THINKING HE CAN. I AM OUTRAGED BY THIS BECAUSE I DRIVE A MINIMUM OF 60 MILES A DAY TO AND FROM WORK AND I AM 6 MONTHS PREGNANT. I ABSOLUTELY DO NOT FEEL SAFE DRIVING AND THEY HAVE NO ALTERNATIVE. I CAN NOT BELIEVE I AM STILL PAYING ON THIS VEHICLE WHEN A PART IS RECALLED WITH NO ALTERNATIVE FIX FOR THE PROBLEM. I KNOW OF OTHER VENDORS WHO HAVE OFFERED RENTAL CARS TO THEIR CUSTOMERS WHO HAVE THIS SAME ISSUE...WHY IS THIS NOT AN OPTION FOR US? IT SHOULD BE.

TAKATA RECALL MY CAR IS ON THE LIST BUT THE MANUFACTURER IS NOT READY TO DO WHAT IS RIGHT. AFTER ALL THESE YEARS HEARING ABOUT TAKATA WRONG DOINGS THEY KNEW IT SINCE 2004, WE STILL HAVE TO WAIT FOR MORE PEOPLE TO DIE? SO I HAVE TO PAY THIS EXPENSIVE CAR THAT I'M AFRAID TO DRIVE, AND I AM ON THE ROAD EVERYDAY. DESPICABLE.

TAKATA AIRBAG THERE HASN'T BEEN 1 SPECIFIC INCIDENT INVOLVING THE AIRBAGS, BUT MY CAR IS ON THE LIST OF THOSE THAT SHOULD BE RECALLED. VOLKSWAGEN DIDN'T NOTIFY ME, I FOUND OUT ON MY OWN!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON SEVERAL OCCASIONS WHEN I START MY CAR IT BLOWS EXTREMELY HOT AIR OUT THE DRIVER'S SIDE VENTS WHILE THE PASSENGER SIDE STILL FOLLOWS THE HEATER CONTROL SETTINGS. SO EVEN IF I TURN THE TEMPERATURE DOWN SO THE AC KICKS IN IT STILL IS EXTREMELY HOT ON THE DRIVER'S SIDE. I TRIED TURNING OFF THE CONTROL, RESTARTING THE CAR, AND JUST ABOUT EVERYTHING ELSE AND ONLY AFTER IT SITS A WHILE DOES IT WORK AGAIN. THIS MAKES FOR SOME VERY UNCOMFORTABLE DRIVING WHEN IT IS WARM OUTSIDE. THIS HAPPENS ABOUT ONCE A WEEK AND NEVER WHEN I CAN GET IT TO THE DEALERSHIP FOR THEM TO CHECK.

I HAVE HAD SEVERAL PROBLEMS WITH THE TSI SEL NAVIGATION AND RADIO SYSTEM IN MY CAR. IT SEEMS AS THOUGH YOU CANNOT TOUCH ANY BUTTONS UNTIL THIS SYSTEM IS FULLY UP AND RUNNING. IT IS EXTREMELY SLOW AT START UP. MOST OF THE TIME I CAN FINISH MY BACKING OUT OF THE DRIVEWAY EVEN BEFORE THE BACK UP CAMERA COMES ON. ON A FEW OCCASIONS I HAVE STARTED THE VEHICLE AND THE RADIO WILL SUDDENLY GO TO FULL VOLUME. I HAVE HAD THE NAVIGATION SYSTEM LOCK UP ON ME. ONCE WE WERE DRIVING IN TENNESSEE AND PULLED OFF TO GET SOME GAS, WELL THIS COMPLETELY CONFUSED THE SYSTEM AND IT DECIDED TO LOCK UP ONCE WE ENTERED BACK ON THE HIGHWAY. I HAD TO PULL OVER TO THE SIDE AND TURN THE CAR OFF FOR A WHILE AND THEN REPROGRAM MY DESTINATION. ANOTHER TIME ON MY WAY HOME FROM WORK THE SYSTEM LOCKED AND WOULD NOT LET ME GET TO ANY OTHER SCREEN. I HAVE HAD TIMES WHEN THE SYSTEM NEVER BOOTS COMPLETELY AND STAYS WITH THE MESSAGE OF "SYSTEM STARTING". OF COURSE THE DEALERSHIP CANNOT REPEAT THE ISSUES AND FLAT OUT TOLD ME THEY DON'T WORK ON THEM BECAUSE THEY ARE JUNK AND THEY KNOW THAT THEY ARE SLOW AND IN ADEQUATE. PERSONALLY IF VW KNOWS THEY ARE CRAP THEY SHOULD GIVE US THE UPGRADES THEY DID TO THE NEWER MODELS. I KNOW I AM NOT THE ONLY ONE WITH THIS ISSUE BECAUSE I HAVE TALKED WITH OTHERS WHO HAVE THE SAME PROBLEMS.

TAKATA RECALL. I AM AFRAID TO DRIVE MY CAR. EVERY TIME I AM ON THE ROAD I FEEL ANXIETY THINKING ABOUT EXPLODED AIRBAG WITH SHRAPNEL. WHY DO I HAVE TO PAY FOR DANGEROUS VEHICLE?

SUFFERED A TURBO FAILURE IN THE MIDDLE OF THE HIGHWAY.

THE CAR LOST POWER WHILE DRIVING ON A COUNTRY ROAD AT ABOUT 45 MILES PER HOUR. THE DEALER DIAGNOSED THE PROBLEM AS A BLOWN TURBOCHARGER. THIS OCCURRED AT 32,000 MILES. NOW, THE CAR HAS LOST POWER AGAIN WHILE DRIVING AT ABOUT 30 MILES AN HOUR GOING UP A HILL. I BELIEVE IT IS A BLOWN TURBOCHARGER. THIS OCCURRED AT 64,000 MILES. THE DETAILS BELOW ON DATE AND MILES ARE RELATED TO THE SECOND INCIDENT.

DRIVER'S DOOR LATCH FROZE/BROKE ON 2/18/2015. COLD MORNING IN CENTRAL NYS. COULD NOT UNLOCK OR OPEN DRIVER'S DOOR FROM OUTSIDE OR INSIDE LATCHES. CALLED MY VW DEALER AND HAD CAR TOWED TO THEM FOR REPAIRS. I USE MY CAR FOR BUSINESS AND DO SUBSTANTIAL WORK IN METRO AREAS SO I CAN NOT CRAWL IN / OUT ON PASSENGER SIDE AT PARKING GARAGES. MY CAR HAS BEEN AT THE LOCAL VW DEALER SINCE FEB 18 AS PARTS ARE BACK ORDERED. TODAY I WAS TOLD THE PART WON'T BE AVAILABLE UNTIL 3/14. IF THE DOOR LOCK/LATCH PARTS ARE IN SUCH DEMAND TO BE BACK-ORDERED FOR A MONTH, THIS TELLS ME THE THAT THE PROBLEM IS PROLIFIC. I'M CONSIDERED OUTSIDE OF WARRANTY AS WELL AND HAVE BEEN QUOTED $500.00 FOR REPAIR. I GUESS THAT'S BYE-BYE TO MY VW LOYALTY CREDIT I WAS HOPING TO USE FOR ROUTINE MAINTENANCE ITEMS LIKE OIL CHANGES. IN ADDITION, I HAD TO RENT A CAR AT A RATE OF $300/WEEK SO THIS LITTLE GEM HAS GOTTEN QUITE COSTLY.

EXACTLY 28 DAYS AFTER FIRST BREAKDOWN HAD ANOTHER EXACTLY THE SAME. SEE YOUR PREVIOUS REPORT #10818720. DRIVING TO WORK ON HIGHWAY 2014 VW PASSAT ENGINE LIGHTS CAME ON. CAR CAN NOT GO OVER 30MPH & DECREASING SPEED. TOW TRUCK CALLED, MECHANIC & DEALERSHIP, RENTAL CAR, & PRIVATE INSURANCE ALL AGAIN. DEALERSHIP STATED CHEWED WIRES FROM SQUIRRELS & DOES NOT COVER UNDER WARRANTY. 1ST TIME $2,700. 2ND TIME $700. LEARNED OF SOY-BASED COATING ON WIRES. LOCAL FARMERS & GOVERNMENT GRASS CUTTER WORKERS HAVE CHEWED WIRES ON THEIR TRACTORS ALSO. PLEAE INVESTIGATE. PLEASE RECALL. PLEASE HELP.

WINDSHIELD CRACKS BY ITSELF

HEATER CORE WAS PLUGGED. VW DID REPLACE IT UNDER A TSB BUT FRIENDS OF MINE STATE THEIR HEATER CORES PLUGGED AGAIN AFTER HAVING THEM REPLACED ONCE. I WAS WARM DEFROST ON THE DRIVERS SIDE AND COLD ON THE PASSENGER SIDE. WOULDN'T EVEN DEFROST THE WINDSHIELD SO I COULD SEE WITH FROST ON IT.

BACKUP CAMERA/NAVIGATION/RADIO SYSTEM SYSTEM DOES NOT WORKING IN A CONSISTENT MANNER (CAMERA WORKS WHEN IT WANTS TO-BIG SAFETY CONCERN, SCREEN GOES BLANK, ETC.). RADIO/NAVIGATION CONTROLS ARE INOPERABLE AT RANDOM OCCASIONS WHILE VEHICLE IS IN MOTION OR EVEN AT A STOP POSITION. RADIO SCREEN GOES BLANK EVEN IF RADIO IS ON AND USER IS UNABLE TO CONTROL IT FOR UP TO A FEW MINUTES. ON 2 OCCASIONS, EVEN AFTER TURNING THE ENTIRE CAR ON AND OFF MULTIPLE TIMES THE RADIO WAS ON BUT ALL CONTROLS WERE INOPERABLE AND UNABLE TO TURN OFF. EVENTUALLY THE SYSTEM BECAME OPERABLE A FEW MINUTES LATER. SAFETY ISSUE HAS BEEN DISCUSSED WITH VW DEALER AND THEY STATED VW KNOWS ABOUT ALL THE OWNER INQUIRIES INTO THIS ISSUE BUT IT HAS YET TO MAKE A RECALL. MY CONCERN IS THAT BACKUP CAMERA DOES NOT WORK AS IT SHOULD AND THEREFORE THE SAFETY FEATURE THAT THE VEHICLE CAME WITH DOES NOT FUNCTION PROPERLY. THIS CAUSES THE DRIVER TO GO IN REVERSE WITH ONLY THE HELP OF MIRRORS. IF SAFETY EQUIPMENT DOES NOT WORK PROPERLY THEN IT SHOULD BE REPLACED. SECOND, WHEN THE SYSTEM CONTROLS MALFUNCTION THE VOLUME AND ON/OFF BUTTONS CANNOT BE USED AND THEREFORE DRIVER IS LEFT FOCUSING ON HOW TO FIX THIS ISSUE NOT ON KEEPING THEIR EYES ON THE ROAD. AS PER MY DISCUSSION BOTH WITH THE DEALERSHIP SERVICE DEPARTMENT AND THE CUSTOMER SERVICE AT CORPORATE OFFICE, THEY ADMITTED TO THE RECURRING ISSUE FOR MANY VW OWNERS BUT SAID IT HAD NOT BECOME A BIG ENOUGH ISSUE OR SAFETY CONCERN SO THERE WAS NOT RECALL. MY QUESTION IS IF SYSTEM (BACKUP CAMERA/RADIO/NAVIGATION) IS ALREADY A DOCUMENTED ISSUE FOR MANY OWNERS AND DOES NOT ALLOW A SAFETY FEATURE TO WORK PROPERLY (BACKUP CAMERA) OR CAN CAUSE A DISTRACTION FOR A VEHICLE OPERATOR THEN WHY IS NOT A RECALL. I PURCHASED A BRAND NEW VEHICLE WITH THE EXPECTATION THAT ALL EQUIPMENT WOULD WORK AS DESCRIBED.

NO HEAT FROM PASSENGER HVAC VENTS. VEHICLE DEFROST/VISIBILITY CAPABILITY SERIOUSLY COMPROMISED. HEATER CORE CLOGGED, REPLACED UNDER WARRANTY.

MY CAR SUFFERED A CLOGGED HEATER CORE WITH 25K MILES ON THE ODOMETER. THE RESULT WAS LOW CABIN HEAT AND AN INABILITY TO MAINTAIN WINDSHIELD VISIBILITY USING THE DEFROSTER SETTING WHEN OUTSIDE TEMPERATURES DROPPED DURING WINTER. SYMPTOMS OCCUR WHEN STATIONARY OR MOVING.

HEATER CORE CLOGGED, REDUCED DEFROSTER PERFORMANCE DUE TO DECREASED DEFROST AIR TEMPERATURE CAUSES DECREASE IN VISIBILITY.

HEATER CORE CLOGGING. HEATER CORE HAS BEEN REPLACED 3 TIMES SINCE I BOUGHT THE CAR TO YEARS AGO. COOLANT HAS BEEN DISCOLORED AND CLOUDY. FIRST REPLACEMENT WAS IN JANUARY OF 2015. IT HAS BEEN REPLACED TWICE IN JANUARY 2016.

ONE DAY AT ABOUT 25,000 MILES I NOTICED THAT THE PASSENGER SIDE VENTS WERE NOT RECEIVING ANY HOT AIR TO WARM THE CAR. THERE WAS PLENTY OF HEAT COMING OUT OF THE DRIVERS SIDE, BUT ONLY COLD AIR COMING FROM THE PASSENGER SIDE. TOOK IT INTO THE DEALERSHIP FOR DIAGNOSIS AND THEY SAID THAT THE HEATER CORE IS CLOGGED. SO THERE IS SOME TYPE OF CONTAMINATE IN THE COOLING SYSTEM EFFECTING THE HEATER CORE. THEY ARE REPLACING THE HEATER CORE UNDER WARRANTY, BU I HOPE IT DOESN'T AFFECT THE REST OF THE COOLING SYSTEM.

2014 VOLKSWAGEN PASSAT DIESEL. OWNERSHIP 1/1/2 YRS. MILEAGE 14,000. DRIVING TO WORK COULD NOT GO OVER 30MPH. DASHBOARD LIGHT CAME ON SHOWING EMISSION CONTROL MONITOR & PRE GLOW. THOUGHT IT WAS DUE TO COLDER WEATHER. HAD TO BE TOWED & AT DEALERSHIP NOW FOR REPAIR. COMPLETE BREAKDOWN. VW MECHANIC STATING THERE IS MAJOR DAMAGE DUE TO A RODENT OR SQUIRELL PROBLEM. STATED THE WIRING IS CHEWED UP EVEN IN THE HEADLIGHTS. I AM THE ONLY CAR OWNER IN THE PARISH AND IN THE NEIGHBORHOOD WITH THIS PROBLEM?? HAVE WARRANTY BUT VW SAID THIS IS NOT COVERED UNDER WARRANTY. HAD TO GET RENTAL CAR. WAITING FOR STATE FARM INSURANCE ADJUSTER TO GO TO DEALERSHIP. HELP! PLEASE SEND A NHTSA REP TO INVESTIGATE AND LOOK AT VEHICLE.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A CLICKING AND POPPING NOISE WHENEVER THE STEERING WHEEL WAS TURNED. THE AIR BAG WARNING LIGHT ILLUMINATED, WHICH NOTIFIED THE CONTACT OF AN AIR BAG DEPLOYMENT FAILURE; HOWEVER, THE CONTACT WAS NOT INVOLVED IN A COLLISION. THE CONTACT CONTINUED TO DRIVE THE VEHICLE WHEN THE CONTROLS ON THE STEERING WHEEL MALFUNCTIONED. THE CONTACT PARKED THE VEHICLE AND CALLED THE DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS EXPERIENCING A FRACTURED CLOCK SPRING THAT NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,500. UPDATED 04/06/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT NO COST. UPDATED 11/21/2017*JS

EXPLODING SUNROOF WHILE DRIVING 55 MPH IN NORMAL WEATHER CONDITIONS; GLASS WAS PUSHED OUTWARD.

26,050 MILES AND LOOKING AT A $5,000 REPAIR BILL FOR FUEL PUMP FAILURE! SOMETHING ABOUT ULTRA LOW SULFUR AND LUBRICITY. CAR JUST DIED AND HAD TO COAST OUT OF TRAFFIC

VEHICLE INTERMITTENTLY STALLS WHILE BRAKING. DOES NOT TRIGGER A FAULT CODE WITH VEHICLES COMPUTER. HAVE TAKEN VEHICLE TO DEALER MULTIPLE TIMES AND HAVE STILL NOT BEEN ABLE TO DIAGNOSE ISSUE. CAUSE OF INCIDENT: UNKNOWN

EXCESS VIBRATIONS WHILE BRAKING ON VEHICLE WITH 30K MILES. DEALER CLAIMS THAT ISSUE IS IN THE BREAKING SYSTEM, PROBABLY DEFORMATION OF ROTOR CAUSING UNSAFE AND EXCESS VIBRATIONS WHILE BREAKING. THE VIBRATION IS BIG ENOUGH TO MOVE THE STEERING WHILE BREAKING CAUSING SAFETY ISSUES. THIS IS NOT NORMAL FOR A CAR WITH LOW MILEAGE. PROBABLY ROTOR DESIGN NOT GOOD ENOUGH FOR ROAD CONDITIONS AT US.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE CONTACT, WHO WAS THE FRONT PASSENGER, SUSTAINED RIB INJURIES, THE DRIVER SUSTAINED HAND INJURIES, AND THE REAR PASSENGER SIDE OCCUPANT SUSTAINED MINOR ABRASIONS. ALL PASSENGERS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED, BUT WAS TOWED AWAY FROM THE CRASH SCENE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS UNAVAILABLE.

I BOUGHT A 2014 PASSAT TDI AND SINCE THE DAY I BOUGHT I HAD MISALIGNMENT PROBLEM. I TRIED EVERYTHING AND JACK DANIELS VW DEALER WAS NOT ABLE TO REPAIR IT. I HAVE BEEN TAKING VW TO CLAIM THE LEMON LAW IN THIS VEHICLE. I TRIED TO REPAIR MANY TIMES WITH NO SUCCESS. FINALLY I MET A MECHANIC THAT MAYBE FOUND THE PROBLEM.HE TRIED TO BALANCE ALL 4 TIRES, ONCE HE BALANCED THE TIRE HE REMOVED THE TIRE FROM THE BALANCE MACHINE AND AGAIN PUT THE SAME SET WHEEL AND TIRE AGAIN TO SEE WHAT THE PROBLEM WAS. THE SAME EXACTLY TIRE HE JUST BALANCED TURNED UNBALANCED, AND THAT APPLIED TO EVERY WHEEL AND TIRE. HIS CONCLUSION WAS THAT EVERY WHEEL HAD A MANUFACTURERS DEFECT AND NOT THE ALIGNMENT. BUT NEEDS TO INVESTIGATE FURTHER. THE WHEELS AND TIRES WERE ROTATED AND BALANCED SEVERAL TIMES, BUT ONCE IS SHOWS THAT IS BALANCED AND YOU RUN AGAIN THE SANE TIRE, IT GIVES AN ERROR THAT THE TIRE IS UNBALANCED

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE WOULD OPERATE AS IF IT WERE TO STALL AFTER THE SOFTWARE UPDATE WAS COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DIAGNOSED THAT THE HEATER CORE WAS BLOCKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 2 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE ACCELERATOR PEDAL WAS DEPRESSED EXCESSIVELY IN ORDER FOR IT TO RESPOND. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE OCCURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE ATTEMPTING TO MERGE INTO TRAFFIC AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,800.

PULLED OUT OF DRIVEWAY, ACCELERATED UPHILL. SUDDEN LOUD WHINE AND LOSS OF POWER. GLOW PLU G LIGHT AND CHECK ENGINE LIGHT CAME ON. DROVE BACK TO HOUSE IN LIMP MODE, CALLED TO HAVE IT TOWED TO DEALER. DEALER FOUND BROKEN TURBOCHARGER.

2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO VEHICLE UNINTENDED ACCELERATION. *SMD THE CONSUMER STATED HE AND HIS WIFE EXPERIENCED THE FAILURE ON THREE SEPARATE OCCASIONS, WHEN PREPARING TO PARK. THE FIRST TWO INCIDENTS OCCURRED WHILE PULLING INTO HIS DRIVEWAY. IN EACH OF THE FIRST TWO INCIDENTS THE VEHICLE SUDDENLY SURGED WITHOUT APPLICATION TO THE ACCELERATOR PEDAL. THE THIRD INCIDENT, RESULTED IN DAMAGE TO THE VEHICLE, WHEN HIS WIFE PULLED INTO A PARKING SPOT. WHEN SHE TOOK HER FOOT OFF THE ACCELERATOR TO BRAKE AND PARK THE VEHICLE, THE VEHICLE ACCELERATED OVER A CURB AND HIT THE WALL OF A BUILDING. THE IMPACT CAUSED THE AIR BAG TO DEPLOY AND CAUSED OVER $5,000 IN DAMAGE. *JB

MILES ON CAR AT FAILURE: 21,755 CORRECTIVE ACTIONS FROM DEALERSHIP: REPLACED TURBO, GASKETS, REFLASH, CHECK PARTICULATE FILTER AND REPLACE. OUTSIDE AIR TEMPS AT FAILURE:20S 30S FAILURE WARNING SIGNS, IF ANY: TURBO BEGAN MAKING HORRIBLE WHINING SOUND ON SUNDAY AFTERNOON MARCH 8, 2015. CALLED VW 3/9/15 AND TOOK TO DEALER 3/10/15 FOR EMERGENCY APPOINTMENT PRIOR TO 3/12/15 FIRST AVAILABLE APPOINTMENT. NO WARNING LIGHTS OR INDICATORS EVEN AFTER 3 DAYS OF DRIVING WITH HORRIBLE NOISE. WARNING LIGHTS ON DASH/MFI: NO LIGHTS OR INDICATORS PROBLEMS SINCE REPLACEMENT: NOW AT 25,766 MILES. CHECKED OIL CAP TO CHANGE OIL EVERY 5K INSTEAD OF 10K NOW THAT OUT OF SERVICE CONTRACT AND NOTICED PARTICLES AROUND OIL CAP. GOT MAGNET AND FOUND THAT MANY WERE MAGNETIC. I HAVE VIDEOS OF THE TURBO WHINING BEFORE REPLACEMENT AND THE MAGNETIC PARTICLES IDENTIFIED LAST EVENING. OIL WAS NOT CHANGED AS PART OF TURBO REPLACEMENT NOR WERE THE HIGH PRESSURE LINES TO/FROM TURBO. PRIOR OIL CHANGE AT 19,146 FOR 20K SERVICE. NO PARTICLES AROUND OR IN OIL CAP AFTER THAT SERVICE. TURBO OCCASIONALLY MAKES A DISTANT WHINING NOISE UPON STARTUP BUT STOPS WITHIN A COUPLE OF SECONDS. DID THE DEALERSHIP PERFORM ALL MAINTENANCE AND ON SCHEDULE: YES (2 DIFFERENT DEALERS FOR MAINTENANCE. ONE DID 10K AND TURBO, THE OTHER DID THE 20K). IF NOT DEALERSHIP, WHAT OIL WAS USED/MILES ON OIL: OIL WAS NOT CHANGED AS PART OF THE TURBO FAILURE/REPLACEMENT. OIL LINES WERE NOT REPLACED EITHER. 5W40 WAS USED FOR 20K SERVICE AT VW DEALER PRIOR TO TURBO FAILURE. DO YOU INTERRUPT DPF REGENERATORS: TRY NOT TO AS MOST TIMES I CAN SMELL THE REGEN AND NOTICE THE HIGHER RPMS AND WILL CONTINUE DRIVING. HAVE INTERRUPTED A COUPLE THAT COULD NOT BE AVOIDED DUE TO PAYING TO PARK IN A GARAGE FOR WORK.

PURCHASED A NEW VOLKSWAGEN PASSAT SEPTEMBER 22, 2014. TWO WEEKS LATER OCTOBER 6 I WAS DRIVING ON THE EXPRESSWAY WHEN ABRUPTLY THE GEAR SHIFT INTO NEUTRAL PRESSED THE GAS THE RPM WENT TO 4 I HAD TO STOP. ANOTHER TWO WEEKS LATER THE SAME THING HAPPENED AGAIN.I SCHEDULED A SERVICE APPOINTMENT FOR NOVEMBER 17 TH. ON THE 14TH AND 15 TH OF NOVEMBER THE CAR SHIFT INTO NEUTRAL AGAIN, HOWEVER ON THE 15 TH IT HAPPENED ON A LOCAL STREET DRIVING AT ABOUT 35 MILES/ HOUR. I TOOK THE CAR FOR SERVICE I WAS TOLD IT WAS NOT POSSIBLE AND MAYBE I HANG MY POCKET BOOK ON THE CHANGER. I WAS ALSO TOLD THE CAR IS FUNCTIONING AS DESIGNED. I TOOK THE CAR AND THE SAME NIGHT THE CAR ABRUPTLY SLIPPED INTO NEUTRAL AGAIN . I TOOK THE CAR BACK AND WAS TOLD NOTHING IS WRONG WITH THE CAR.I EXPLAINED TO THE SERVICE MANAGER I HAVE A CONCERN FOR MY SAFETY HE SAID " GET IT OUT OF YOUR HEAD YOU ARE NOT GETTING A NEW CAR OR YOUR MONEY BACK." I HAVE PARKED THE CAR AND HAVE NOT DRIVEN SINCE NOVEMBER 20TH EXCEPT TO HAVE IT CHECKED BY ANOTHER DEALER TWICE WHO TELLS ME THE CAR IS FUNCTIONING AS DESIGNED. I STILL HAVE THE CAR PARKED BECAUSE I CANNOT BE DRIVING SCARED. *TR

DRIVING ON BUSY CITY STREET AT ABOUT 45 MPH WHEN ENGINE SHUT OFF COMPLETELY. COASTED TO LEFT HAND TURN LANE WHERE I TRIED TO START VEHICLE AGAIN, BUT IT WOULD CRANK ONCE THEN DIE. VEHICLE WOULD REPEAT TRYING START WITH TURNING OVER IGNITION. AFTER A NUMBER OF ATTEMPTS AND TURNING EVERYTHING OFF, VEHICLE FINALLY RESTARTED. TOO TO VW AND AWAITING RESPONSE. PREVIOUS WEEK, STOPPED AT LIGHT IN D, BUT TRANSMISSION WOULD DID NOT INITIALLY ENGAGE. AFTER MORE THAN A FEW SECONDS TRANSMISSION ENGAGED. WHEN DECELERATING, GENERALLY VERY ROUGH AS YOU GET CLOSE TO STOPPING. *TR

2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO STEERING WHEEL MALFUNCTION AND REQUESTS A BUY BACK OF VEHICLE. *SMD THE CONSUMER STATED THE FIRST STEERING MALFUNCTION OCCURRED ON OCTOBER 8, 2014, WHICH CAUSED HER TO LOOSE CONTROL OF THE VEHICLE WHICH RESULTED IN HER AND ANOTHER VEHICLE RUNNING OFF THE ROAD. THE DEALER INFORMED THE CONSUMER THE ISSUE WAS DUE TO CORRODED WIRES IN THE STEERING BOX, A COMPUTER UPDATE WAS NEEDED AND IT WAS DUE TO NORMAL WEAR AND TEAR. ON OCTOBER 22, 2014, THE STEERING WHEEL MALFUNCTIONED OCCURRED AGAIN AND SHE ALMOST HIT A PARKED VEHICLE AND A LIGHT POLE. THE DEALER REPLACED THE POWER STEERING RACK AND HARNESS. ON NOVEMBER 6, 2014, THE STEERING WHEEL MALFUNCTION AGAIN. HOWEVER, THE DEALER WAS UNABLE TO FIND A PROBLEM AFTER HAVING THE VEHICLE FOR A WEEK. THE INCIDENT HAPPENED AGAIN ON DECEMBER 18, 2014. THE DEALER WAS UNABLE TO FIND ANYTHING WRONG. THE AMPLIFIER AND RADIO WERE REPLACED. *JB

MY DAUGHTERS 2014 VW PASSAT TDI FAILED ON FRIDAY, 2/27/2015. HER CAR LOST POWER AND WAS MAKING WHIRLING AND CLANKING NOISES. SHE OF COURSE PULLED OVER AND TURNED THE VEHICLE OFF RIGHT AWAY. THERE WAS NO WARNING LIGHT OF ANY KIND, EVEN WHEN I TURNED IT ON BRIEFLY TO SEE WHAT WAS HAPPENING. AFTER A VERY BRIEF START, I COULD SEE WHAT SHE WAS TALKING ABOUT ALONG WITH A VERY STRONG OIL BURNING SMELL. THERE WAS NO OIL LEAKING FROM THE CAR ANYWHERE, BUT I DID NOTICE WHEN I PULLED THE OIL DIP STICK THAT THERE WAS NO OIL. IT APPARENTLY HAD BURNED IT UP. WE HAD THE CAR TOWED DIRECTLY TO DON BEYER VW AND WENT THE NEXT DAY (SHE BROKE DOWN LATE EVENING). WE ASKED THE SERVICE CENTER IF THIS WAS A COMMON ISSUE AND THEY SAID NO. HOWEVER, WHEN WE EXPLAINED WHAT HAPPENED, THEY IMMEDIATELY SAID IT SOUNDED LIKE THE TURBO FAILED. INTERESTING THAT I AM FINDING ON THE INTERNET MANY OTHER INDIVIDUALS WITH THE SAME ISSUE SO I DON'T QUITE TRUST THAT WAS THE CASE. WE WERE ALSO INFORMED BY THEM THAT THEY ARE UPGRADING THE TURBO IN THESE VEHICLES AS WELL AS EXTENDING THE WARRANTY TO 120,000 MILES??? IF THIS IS NOT A COMMON ISSUE, WHY WOULD VW DO THIS... *TR

I WAS DRIVING TO WORK ON A SNOWY COLD MORNING - A DISTANCE OF JUST A COUPLE MILES IN A MOUNTAIN COMMUNITY. THE CAR STARTED TO DECELERATE AS IT CLIMBED A SLIGHT HILL. I DEPRESSED THE FUEL PEDAL AND NOTHING HAPPENED. I PULLED OVER AND TURNED OFF THE CAR. AN ENGINE MALFUNCTION YELLOW WARNING LIGHT CAME ON. I TRIED PROCEEDING FORWARD NOTHING HAPPENED. LIMPED IT TO SIDE OF ROAD. CALLED 24/7 VW ROAD SIDE ASSISTANCE. CAR WAS TOWED TO NEAREST AUTHORIZED DEALER. THEY STATE THE TURBO FAILED. *TR

I WAS DRIVING ON THE HIGHWAY WHEN SUDDENLY MY SUNROOF EXPLODED. IT SOUNDED LIKE A GUNSHOT THAT SCARED THAT[XXX] OUT MY FAMILY AND ME. VOLKSWAGEN DOES NOT WANT TO PAY FOR THE REPAIR BECAUSE AN OUTSIDE SOURCE HIT IT. FIRST THERE WAS NO CARS IN FRONT OF ME AT LEAST FOR 200 METERS. SECOND IT LOOKS LIKE THE GLASS PUSHED OUT FROM THE INSIDE OUT. I ASKED IF THEY HAD ANY PROOF AND TOLD ME THAT THE GLASS WAS PUSHED OUT AND THAT SOMETHING HAD TO HIT IT. THEY ARE WILLING TO PAY HALF THE COST BUT I BELIEVE THEY DON'T WANT TO PAY THE FULL COST BECAUSE THEY DON'T WANT ADMIT TO FAULT. IF A SUNROOF JUST DOES NOT EXPLODE, WHY ON YOU TUBE A CAMERA CAUGHT VOLKSWAGEN EXPLODING SUNROOF. VW JUST DOES NOT WANT TO REPORT PROBLEMS BECAUSE OF RECALLS. I WOULD LIKE SOMEONE FROM YOUR AGENCY INVESTIGATE, I HAVE NOT YET ORDERED THEM TIP FIX THE SUNROOF. IT'S AT THE DEALER IN UNION, NJ IF ARE WILLING TO INSPECT. THERE IS NO SCUFF MARK FROM AN OBJECT HITTING IT. I AM 99.9 SURE NOTHING HIT THE SUNROOF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE SUNROOF SHATTERED WHILE DRIVING ON THE FREEWAY. NOTHING HIT THE VEHICLE YET VW REFUSED TO REPAIR THE DAMAGED SUNROOF. THREE PASSENGERS CAN ATTEST TO THE FACT NOTHING HIT THE VEHICLE AND NOTHING ENTERED THE VEHICLE THROUGH THE SUNROOF. IT SIMPLY SHATTERED. *TR

WHEN DRIVING CAR LOSS OF POWER HAD TOWED TO VW DEALER TURBO FAILURE WITH JUST 9700 MILES. *TR

THE TURBOCHARGER FAILED, CAUSING THE CAR TO SLOW TO A CREEP (5 MPH) IN THE MIDST OF OTHER TRAFFIC TRAVELING AT 35 TO 40 MPH. *TR

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING 35 MPH, THE GLOBAL POSITIONING SYSTEM FAILED TO PROVIDE ACCURATE DIRECTIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. UPDATED 4/6/15*CN THE CONSUMER STATED THE GPS DIRECTED HER INTO ONCOMING TRAFFIC. THE GPS CONSTANTLY GAVE OUT INCORRECT INFORMATION. UPDATED 07/07/15*JB

CATASTROPHIC TURBO FAILURE AND STATER MOTOR FAILURE. CAUSED BY EXTREME COLD WEATHER START UPS. *TR

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE GLASS ON THE SUNROOF SHATTERED. THE CONTACT MENTIONED THAT THERE WERE NO OTHER VEHICLES AROUND AT THE TIME OF THE INCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,300. THE VIN WAS NOT AVAILABLE.

WHEN STEERING THE VEHICLE, WITH MINOR LANE CORRECTION INPUTS, THERE IS A COUNTER FORCE FROM THE VW ELECTROMECHANICAL ACTIVE STEERING SYSTEM THAT WILL NOT LET ME TURN THE WHEEL UNLESS I APPLY HARDER PRESSURE. WHEN THE STEERING WHEEL FREES UP, IT?S AS IF IT BROKE FREE OF SOME STICKY SUBSTANCE. AT TIMES THIS FORCE HAS BEEN SO HARD THAT THE PASSENGERS WERE JOSTLED IN THE CAR. VW MECHANIC HAS DESCRIBED THE ISSUES AS A DEAD SPOT IN THE STEERING.. THE ISSUE OCCURS UNDER THE FOLLOWING CONDITIONS; 1) ON AN INTERSTATE HIGHWAY WITH RELATIVELY MINOR CAMBER ANGLES. 2) ON NEW VERY SMOOTH DRY PAYMENT ? IMPORTANT - DOES NOT OCCUR ON ROUGHER NEWER PAVEMENT. 3) SET SPEED CONTROL AT 64 MPH - OCCURS AT HIGHER SPEEDS AS WELL. HAVE NOT EXPERIENCED THE ISSUE UNDER 60 MPH. 4) OCCURS IN ALL LANES BUT I DRIVE MOSTLY IN THE RIGHT LANE. 5) IN A STRAIGHT LINE RUN OF 1/8 OF A MILE OR SO WHERE THE STEERING ANGLE IS CENTER-LINED. 6) TURN THE WHEEL WITH MINOR DRIVER STEERING INPUTS/ANGLES TO STAY IN THE LANE - NOT TRYING TO CHANGE LANES. VW TRIED TO REPAIR THE ISSUE WITH A SOFTWARE FIX. IT DIDN'T WORK. THEY NOW SAY THE CAR IS FUNCTIONING AS DESIGNED. *TR

2014 VOLKSWAGEN PASSAT. CRUISE CONTROL FAILED TO TURN OFF AND THE BRAKES FAILED TO ACTIVATE, CAUSING THE VEHICLE TO JUMP A CURB AND RUN OFF THE ROAD, INJURING THE CONSUMERS WIFE. *TA

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ENGINE COMPRESSOR WAS LEAKING FLUID. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COMPRESSOR FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

AFTER OWNING THE VEHICLE FOR APPROXIMATELY A WEEK I REALIZED WHAT I THOUGHT WAS A SLIGHT INCONVENIENCE TURNS OUT TO BE A MAJOR VISIBILITY ISSUE. I HAD NOTICED SHORTLY AFTER PURCHASING THE VEHICLE THAT IN CONGESTED TRAFFIC THE INTERIOR REARVIEW MIRROR CAUSES BLIND SPOTS. AT FIRST I NOTICED THAT THIS WAS BLOCKING THE UPPER SECTIONS OF MOST SEDAN TYPE VEHICLES. HOWEVER ON THE DATE IN QUESTION I WAS IN MAJOR TRAFFIC THERE WAS A DELIVERY TRUCK WITH A HIGHER ROAD CLEARANCE. THIS VEHICLE BEGAN MOVING LEFT INTO MY LANE. THAT IS WHEN I NOTICED THAT THE INTERIOR REAR VIEW MIRROR WAS BLOCKING MY ABILITY TO SEE THE TAIL LIGHTS AND TURN SIGNAL LIGHTS ON THE REAR OF THE DELIVERY TRUCK. AFTER NOTICING THIS ISSUE I TOOK GREATER CONCERN WHEN DRIVING AND LOOKING AT THE VISIBILITY. THEN ON THE 27TH WHILE DRIVING TO A LOCAL PARK THE INTERIOR REAR VIEW MIRROR ONLY ALLOWED ME TO SEE ABOUT A SMALL PORTION OF THEIR LOWER TORSO. THE CYCLIST WAS IN THE BIKE LANE JUST OFF MY FRONT PASSENGER TIRE. THIS WAS STILL THE ISSUE WHEN THE CYCLIST WAS SLIGHTLY AHEAD OF MY CAR. IF THE CYCLIST HAD SIGNALED HE WAS MERGING INTO MY LANE FOR THE UPCOMING INTERSECTION I WOULD NOT HAVE BEEN ABLE TO SEE THE HAND SIGNAL. LUCKILY BECAUSE I KNOW THERE IS A BLIND SPOT BASICALLY IN FRONT MY CAR I WAS ABLE TO AVOID ANY INCIDENT. THESE ISSUES WOULD NORMALLY NOT BE AN ISSUE AS MOST REAR VIEW MIRRORS HAVE BOTH THE ABILITY TO TILT (UP, DOWN, LEFT, RIGHT) HOWEVER ALSO CAN BE MOVED AROUND TWO INCHES UPWARD, DOWNWARD , LEFT AND RIGHT. THIS IS DUE TO THE BALL JOINTS AT BOTH THE UPPER AND LOWER (BASE) OF THE INTERIOR REAR VIEW MIRROR. HOWEVER ON A NUMBER OF VW VEHICLES THEY DO NOT HAVE THE LOWER (BASE) BALL JOINT. THUS I AM UNABLE TO POSITION THE INTERNAL REARVIEW MIRROR TO AN APPROPRIATE LOCATION. HOPEFULLY I CAN HAVE THIS RESOLVED BEFORE AN ACCIDENT OCCURS. *TR

TRAVELING EASTBOUND ON INTERSTATE #10 AT CIRCA AZ MILEPOST 180 THE CAR WITHOUT ANY WARNING SUDDENLY SLOWED FROM 75 TO 40 MPH AND THE RPM WENT INTO THE RED LINE ZONE <6000 RPM. THE SENSATION WITHIN THE CAR WAS AS IF THE BRAKES WERE BEING APPLIED IN A FULL PANIC STOP. SINCE THE WERE NO BRAKE LIGHTS ACTIVATED OR OTHER INDICATION TO FAST MOVING MOTORISTS, I ONLY AVOIDED AN ACCIDENT (BEING PLOWED INTO FROM BEHIND) BY PULLING OFF ON TO THE SHOULDER. ANY HESITATION ON MY PART OR HAD I BEEN IN A MIDDLE LANE WOULD LIKELY HAVE RESULTED IN A MULTI CAR/TRUCK PILE UP. THIS WAS AN EXTREMELY DANGEROUS VEHICLE FAILURE. ONCE ON THE SHOULDER I CONSULTED THE OWNERS MANUAL. THE WARNING LIGHT INDICATED DSG (DIREKT-SCHALT-GETRIEBE, I.E. THE TRANSMISSION) OVERHEATED. THE MANUAL SAID TO LET THE TRANSMISSION COOL DOWN BEFORE RESTARTING THE VEHICLE. IN ALL IT WAS OVER 6 HOURS THAT THE TRANSMISSION WAS GIVEN TO COOL DOWN TO NO EFFECT. (THIS INCLUDES THE TIME I WAITED THEN AFTER I CALLED FOR A TOW, WAITED ON THE TOW, AND WAS TOWED 140 MILES TO TUCSON) THE PROBLEM DID NOT RESOLVE. IT WAS LEFT LATE THAT NIGHT AT A VW DEALER IN TUCSON. LATE THE FOLLOWING AFTERNOON THE DEALER SERVICE DEPARTMENT INFORMED ME THAT THE CAR WOULD NEED A NEW TRANSMISSION, THAT IT WOULD HAVE TO COME FROM GERMANY AND NOT BE AVAILABLE TO INSTALL FOR 7-10 DAYS. GERMANY? THE CAR WAS PURPORTED TO HAVE BEEN MANUFACTURED IN KENTUCKY. THIS, ON A CAR I HAVE OWNED FOR ONLY 90 DAYS WITH ONLY 7000 MILES! THIS IS A CATASTROPHIC FAILURE THAT COULD EASILY PLACE THE OCCUPANTS OF THE VEHICLE AND OTHER MOTORISTS AND THEIR PASSENGERS IN MORTAL DANGER. *TR

THE VEHICLE HAD BEEN SHUTTING OFF WITHOUT NOTICE AND STALLING. CALLED THE VW DEALERSHIP AND THEY TOLD US TO DROP IT OFF. ON SEPTEMBER 5TH, 2014 VEHICLE WAS DROPPED OFF GOT SEVERAL CALLS STATING THAT THE TECHNICIAN COULDN'T DUPLICATE THEM PROBLEM, FINALLY WE RECEIVED A VOICE MESSAGE THE TECH WAS ABLE TO DUPLICATE. VEHICLE WAS GIVEN BACK TO US ON SEPTEMBER13, 2014, STATING IT WAS THE CRANK SENSOR THAT FAILED AND NEEDED TO BE REPLACED. TOOK THE VEHICLE HOME DROVE AROUND THE WEEKEND AND ITS BEGAN TO STALL AGAIN. ON SEPTEMBER 15TH, 2014 DRIVING TO MY DAUGHTER'S SCHOOL ON THE I-15 FREEWAY PASSING A SEMI-TRUCK THE VEHICLE SHUTS OF COMPLETELY, STEERING WHEEL GETS HARD NO CONTROL, NO POWER TO THE VEHICLE. I PUSHED THE HANDLE TO NEUTRAL START THE CAR AGAIN AND SLAM THE HANDLE TO DRIVE. CAR STARTED RIGHT UP PULLED TO THE SIDE AND CALLED THE DEALERSHIP. DROVE THE VEHICLE OFF THE FREEWAY WITH HAZARD LIGHTS, DROPPED MY DAUGHTER OF AT SCHOOL AND DROVE STRAIGHT TO THE DEALERSHIP. TOLD THE SERVICE TECH, I TRUSTED YOUR TECH'S HAD FIXED THIS PROBLEM, MY DAUGHTER AND I COULD HAVE GOTTEN KILLED BECAUSE OF THE LOSS OF POWER AND THE VEHICLE SHUTTING OFF WITH NO NOTICE! CALLED THE VW CORPORATE NO ONE IS WILLING TO HELP OR LISTEN. TOLD [XXX] IN VW CORP THAT WE COULD HAVE BEEN KILLED IN THIS UNSAFE CAR, SHE REPLIED" YOU COULD GET KILLED CROSSING THE STREET OR IN ANOTHER VEHICLE DON'T BLAME IT ON VW CARS. NO CONCERN WITH OUR SAFETY. THE VEHICLE IS READY TO BE PICKED UP THEY REPLACED THE ENGINE HARNESS. I AM SCARED FOR MY SAFETY AND MY KIDS SAFETY. MANY COMPLAINTS IN THE CONSUMER AFFAIRS REGARDING 2014 VW PASSATS, WE ARE NOT THE ONLY ONES WITH THESE ISSUES. I JUST WANT A SAFE RELIABLE VEHICLE TO DRIVE AROUND WITH MY FAMILY. I WANT TO BE PLACED INTO ANYTHING BUT A PASSAT. SOMETHING SAFE, RELIABLE TRANSFER MY DEBT TO ANOTHER VEHICLE, JUST WANT TO BE SAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,400.

MY 2014 PASSAT TDI VEHICLE PULLS TO THE RIGHT ...ON HIGHWAY, IN RIGHT LANE, WILL MOVE RIGHT OFF THE ROAD IN LESS THAN 7 SECONDS IF HANDS ARE NOT ON THE WHEEL. DEALER MADE SOME IMPROVEMENTS ....IE BEFORE IT WOULD RUN OFF THE ROAD IN LESS THAN 3 SECONDS. VW FIELD REPRESENTATION CLAIMS THIS IS NORMAL EFFECT OF ROAD CROWN AND REFUSES TO CORRECT THE CONDITION. I DROVE A PASSAT ( NON DIESEL ) THAT DROVE FINE... I DROVE A 2015 PASSAT DIESEL THAT WAS BETTER BUT STILL HAD EXCESSIVE PULL FROM ROAD CROWN. I'M CONSTANTLY FIGHTING THE VEHICLE TO STAY ON THE HIGHWAY....ESPECIALLY WHILE DRIVING IN THE RIGHT LANE. THIS IS A SAFETY ISSUE TO ME .....VEHICLE WILL NOT STAY ON THE ROAD! *TR

SINCE PURCHASED WE HAVE FOUND THE RNS-510 RADIO NAVIGATION ASYSTEM TO BE A DANGEROUS ITEM THAT VOLKSWAGEN HAS KNOWN ABOUT FOR A NUMBER OF YEARS. THEIR TECH TIPS NUMBER, TT 91-13-01 DATED 2/8/2013, UPDATED ON 5/9/2014 BASICALLY TELLS THE CAR OWNER TO JUST LIVE WITH IT. I THINK NOT SINCE IT IS DANGEROUS AND LIFE THREATENING. IN SPEAKING WITH VW TECHS AT A NUMBER OF DEALERSHIPS I HAVE BEEN TOLD THIS SYSTEM IS , "CRAP', "SUCKS", " IS UNDERPOWERED", "HAS BEEN A PROBLEM SINCE IT WAS INTRODUCED", "IS A PAIN IN THE [XXX]", "WILL NEVER WORK RIGHT BECAUSE IT IS UNDERPOWERED". MY WIFE IS AFRAID TO DRIVE IT BECAUSE OF CONCERNS WITH THE AFOREMENTIONED RADIO NAVIGATION SYSTEM. WHEN PUTTING THE VEHICLE IN REVERSE AND WAITING FROM 3-7 SECONDS THE REARVIEW CAMERA SHOWS A PICTURE.WHEN PLACED IN DRIVE THE REARVIEW CAMERA STAYS ON THE SCREEN FOR AROUND 8-9 SECONDS. MY WIFE HAS FOUND THIS DISTRACTING AND DANGEROUS IN MOVING FORWARD BUT HAVING A REAR VIEW STILL VISIBLE ON THE SCREEN TAKING THE DRIVERS ATTENTION FROM CONCENTRATING ON THE ROAD AHEAD. THE RADIO TOUCH SCREEN IS ALSO A PROBLEM THAT AT TIMES REQUIRES MULTIPLE TOUCHES TO GET A CHANNEL CHANGE, AGAIN A DISTRACTION TO THE DRIVE. NOW THE NAVIGATION SYSTEM IN THIS UNIT ALSO IS A PAIN. WHEN MY WIFE WOULD USE THE NAVIGATION SYSTEM THE MAP WOULD FREEZE UP ON THE ORIGINAL STREETS AND NOT PROGRESS AS SHE WENT FORWARD. I TRIED ALL OF THESE THINGS AND AGREE COMPLETELY. THIS UNIT IS GARBAGE THAT IS A BIG DISTRACTION THAT VW HAS KNOWN ABOUT SINCE THE RNS-510 WAS FIRST INTRODUCED. THE RNS-510 CAME IN MY PASSAT SEL PREMIUM WHICH IS SUPPOSED TO BE THE TOP END PASSAT. ONE WOULD THINK THAT SUCH A VEHICLE WOULD CONTAIN A UNIT THAT WOULD FUNCTION IN A SAFE MANNER. I THINK THIS IS THE TYPE OF DEFECTIVE PART THAT SHOULD REQUIRE A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AS I TRIED TO POSITION MYSELF TO ENTER A PARKING LOT. I CHANGED GEAR TO REVERSE, TO BACK UP. I SWITCHED GEAR AGAIN TO DRIVE. I PROCEED TO THE LOT AND THAT'S WHEN THE CAR MOVED AT A VERY HIGH SPEED. I HIT THE BRAKE, BUT HAD BREAK FAILURE . I COULD NOT STOP THE CAR, IN THE PROCESS (7) OTHER CARS WERE HIT... UNTIL THE CAR WAS STOPPED BY ANOTHER CAR THAT WAS HIT.

THE LAMP FOR SIDELIGHTS FRONT RIGHT WAS DEFECT. *TR

WAS ENTERING THE 241 TOLL ROAD AT PORTOLA RD. IN LAKE FOREST. HAVE JUST COME TO SPEED THE CAR COMPLETELY SHUT OFF. THE ENGINE AND ALL ELECTRONIC CAME TO AN INSTANT STOP. I WAS ABLE IN THIS CASE TO ROLL TO THE SHOULDER, HOWEVER, HAD THIS HAPPENED IN ANOTHER PLACE AT ANOTHER TIME I COULD HAVE BEEN KILLED. IT WAS BAD ENOUGH AT IT WAS. THIS SHOULD NEVER HAPPEN. *TR

WHILE APPROACHING A STOP SIGN AND SLOWING DOWN, THE VEHICLE COMPLETELY SHUT DOWN,COULD NOT STEER AS STEERING WHEEL LOCKED,LOST ALL POWER, COULD NOT APPLY BRAKES AS THEY DID NOT WORK, THEN THE SAME THING HAPPENED A 1/2 HOUR LATER COMING OUT OF A PARKING LOT, CALLED THE VW NATIONAL NUMBER, EXPLAINED WHAT HAPPENED AND HOW DANGEROUS THIS COULD HAVE BEEN IF IT HAPPENED AT FASTER SPEEDS, THEY DID NOT SEEM OVERLY CONCERNED, TOLD ME TO TOW IT TO THE NEAREST VW DEALER FOR SERVICE, THIS VEHICLE IS UNSAFE TO DRIVE, I DON'T FEEL SAFE IN TAKING IT BACK FROM THE DEALER, WHAT DO I DO? *TR

I WAS DRIVING ON THE NORTHERN STATE PARKWAY GOING EAST AROUND 8 AM. THERE WAS CONSTRUCTION ALONGSIDE THE ROAD, AS WELL AS MANY POTHOLES. AS I WAS EXITING FOR THE LIE, THERE WAS A BIG POTHOLE THAT I COULD NOT AVOID. I HIT THE POTHOLE AND MY FRONT PASSENGER TIRE BLEW OUT. THE TIRE WAS COMPLETELY DESTROYED. *TR

WHILE DRIVING THE CAR ON 2 SEPARATE OCCASIONS WENT FROM THE "ON" POSITION TO "ACCESSORY" OR IN BASIC TERMS IT SHUT OFF CAUSING A LOSS IN CONTROL OF THE VEHICLE. AFTER A FEW MINUTES I WAS ABLE TO START THE CAR AGAIN AND DRIVE IT NORMALLY. *TR

I WAS DRIVING ON THE NORTHERN STATE PARKWAY GOING EAST AROUND 8 AM. THERE WAS CONSTRUCTION ALONGSIDE THE ROAD, AS WELL AS MANY POTHOLES. AS I WAS EXITING FOR THE LIE, THERE WAS A BIG POTHOLE THAT I COULD NOT AVOID. I HIT THE POTHOLE AND MY FRONT PASSENGER TIRE BLEW OUT. THE TIRE WAS COMPLETELY DESTROYED. *JS

TURBOCHARGER FAILURE ON A TDI ENGINE. ENGINE DIED WITH VEHICLE TRAVELING IN THE LEFT-MOST LANE OF 3 LANE INTERSTATE HIGHWAY. RESULTED IN VEHICLE STRANDED IN EMERGENCY LANE AWAITING A TOW. *TR

I PURCHASED A 2014 VOLKSWAGEN PASSAT TDI SEL ON 03-31-2014. I WAS DRIVING IT HOME WHEN I WENT THROUGH A FREEWAY INTERCHANGE AT HIGHWAY SPEEDS. THE ROAD WAS DRY AND OTHER VEHICLES WERE GOING THROUGH THE INTERCHANGE AT A SPEED FASTER THAN ME. THE ELECTRONIC STABILITY CONTROL (ESC) APPLIED THE BRAKES IN SUCH A WAY THAT IT TRIED TO STRAIGHT MY VEHICLE OUT INTO THE TURN, CAUSING ME TO NEARLY HIT THE GUARD RAIL. I TOOK MY CAR IN TO THE VW DEALER THE NEXT MORNING AND TOLD THEM ABOUT THE ESC ISSUE AND THE FACT THE CAR PULLED TO THE RIGHT (ALIGNMENT ISSUE). THEY CHECKED IT AND FOUND NOTHING AND EVEN SAID THE ALIGNMENT WAS FINE. THEY SAID THE ESC SOUNDED NORMAL TO THEM. I'VE BEEN DRIVING THE SAME ROADS FOR 20 YEARS AND I KNEW THIS WASN'T NORMAL. I MADE VIDEOS OF THE ESC CAR SLOWING ME DOWN BELOW HIGHWAY SPEEDS AROUND SWEEPING CORNERS. I WAS TAKING MY DAUGHTER HOME ONE DAY AND A FORD EXPLORER NEARLY REAR ENDED ME. I'VE TAKEN THE CAR BACK TWO ADDITIONAL TIMES, DURING WHICH THEY CORRECTED THE ALIGNMENT AND FIXED A TRIM PANEL THAT WAS FALLING DOWN. THE ESC THEY MAINTAIN IS WORKING PERFECTLY. THE FUNNY THING IS I ALSO HAVE A 2014 VW JETTA TDI THAT NEVER ENGAGES THE ESC, THOUGH IS EQUIPPED WITH THE SAME SYSTEM. I DROVE A 2014 VW CC AS A LOANER AND THE ESC NEVER ENGAGED. THIS SYSTEM IS GOING TO KILL SOMEONE IF VW IS ALLOWED TO TELL CONSUMERS THERE ISN'T A PROBLEM WITH THEIR PROGRAMMING OR HARDWARE. *TR

THE CAR TENDS TO HAVE JERKING MOVEMENTS DURING SLOW TRAFFIC CONDITIONS. THE CAR WILL NOT STOP SMOOTHLY AND GIVES WHIP LASHES AFTER PUMPING THE BRAKES PEDAL TWICE TO ENSURE THE CAR STOPS. THE DSG SYSTEM FAILS TO ENGAGE SMOOTHLY WHILE IN AUTOMATIC BUT RUNS SMOOTHLY WHILE IN "SPORT" MODE. WE HAVE ALMOST REAR ENDED SEVERAL CARS WHILE DRIVING IN AUTOMATIC DUE TO THE JERKY DSG GEAR SHIFTING AND POOR RESPONSE TIME IN THE BRAKING SYSTEMS WHILE IN STOP AND GO TRAFFIC CONDITIONS. A VW SALES PERSON INFORMED ME YESTERDAY THAT THE CAR IS DESIGNED FOR FULL TIME "SPORT" MODE ON OPEN HIGHWAYS. THIS IS NOT REALISTIC AS LARGE CITIES NATURALLY HAVE HORRIFIC TRAFFIC CONDITIONS. I FEAR THAT THIS DSG SYSTEM WILL CAUSE ACCIDENTS OR EVEN DEATHS DUE TO THE "JERKY" RESPONSE IN AUTOMATIC MODE. I HAVE CONTACTED VW CORPORATE AND LOCAL DEALERSHIPS TO CHECK THE CAR BUT THE DEALERSHIP MAINTAINS THE CAR IS WORKING AS IT WAS DESIGNED. THIS IS A NEW CAR AND THE FIRST CAR I FEARED DRIVING. *TR

I RENTED A 4 DOOR VW PASSAT (LICENSE PLATE[XXX]; MVA #[XXX]) FROM AVIS AT THE BATON ROUGE AIRPORT ON TUESDAY, APRIL 8, 2014. TODAY, APRIL 11, 2014, WHILE DRIVING ON THE HIGHWAY FROM NEW ORLEANS TO BATON ROUGE MY CAR ACCELERATED TO 80 MILES AND STAYED AT THAT RATE (WITHOUT ME HAVING MY FOOT ON THE GAS), APPROXIMATELY 7 OR 8 TIMES. MY SPEED DID NOT GO DOWN UNLESS I PRESSED ON THE BREAKS, SIMILAR TO WHAT OCCURS WHEN SOMEONE ENGAGES CRUISE CONTROL (BUT I HAD NOT ENGAGED CRUISE CONTROL). ALTHOUGH THIS ISSUE OCCURRED SEVERAL TIMES, I COULD NOT POSITIVELY IDENTIFY THE MOVEMENTS NECESSARY TO RECREATE THE EFFECT. HOWEVER, I DO KNOW THAT IT OCCURRED AT LEAST SOME OF THE TIMES (AND POSSIBLY EVERY TIME) WHEN I WAS ACCELERATING TO PASS A CAR *AND* MOVED TO THE RIGHT HAND LANE. TOWARDS THE END OF MY DRIVE I MADE SURE TO ONLY BE TOUCHING THE STEERING WHEEL AT THE BOTTOM, THEREFORE IT WAS NOT POSSIBLE THAT I ACCIDENTALLY ENGAGED THE CRUISE CONTROL VIA ANY OF THE SIDE LEVERS, AND ON MY MODEL THE ONLY BUTTONS ON THE STEERING WHEEL ITSELF WERE FOR RADIO VOLUME AND STATION. I DID NOT GET INTO AN ACCIDENT, BUT I COULD IMAGINE DIFFERENT CIRCUMSTANCES HAD THIS ISSUE ARISEN DURING DENSER TRAFFIC CONDITIONS. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I WAS DRIVING ABOUT 40MPH WHEN A CAR TRIED TO MERGE INTO MY LANE. I TRIED TO BLOW THE HORN AND THE HORN FAILED TO WORK. THIS HAS HAPPENED SEVERAL TIMES BUT NOT AT A POINT WHERE I HAVE BEEN THIS CLOSE TO BEING CRASHED INTO. WHEN THIS HAPPENS, THE CHANGE TRACK AND VOLUME BUTTONS DO NOT WORK, AS WELL AS THE HANDS FREE CALLING BUTTON. IT'S LIKE THE WHOLE STEERING WHEEL GOES DEAD. *TR

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ENGINE WAS SLOW TO START UPON DEPRESSING THE ACCELERATOR PEDAL AND WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WOULD ALSO DRIFT TO THE RIGHT WHEN TRAVELING VARIOUS SPEEDS. ADDITIONALLY, THE STEERING WHEEL WAS NOT CENTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE DEALER REPLACED FOUR TIRES BUT THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER, WHO WAS THEN UNABLE TO DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7.

WHILE GOING AROUND A RIGHT CORNER AT HIGHWAY SPEEDS ON A DRY DAY AND OTHER VEHICLES GOING MUCH FASTER THAN MY VEHICLE. THE CAR APPLIED THE BRAKES IN AN AGGRESSIVE MANNER IN THE OPPOSING DIRECTION OF THE TURN AS IF IT WANTED ME TO GO STRAIGHT I ALMOST GOT INTO AN ACCIDENT WITH THE VEHICLE IN THE LEFT LANE. I IMMEDIATELY CONTACTED VOLKSWAGEN ABOUT THE ISSUE. I FIRST BROUGHT THE CAR IN ON 1/13/14 AND WAS TOLD NO MALFUNCTIONS FOUND. I TOOK THE CAR IN AGAIN ON 2/15/14 AND WAS TOLD VEHICLE IS OPERATING AS DESIGNED. I TOOK THE CAR IN AGAIN ON 3/14/14 TO A DIFFERENT DEALERSHIP AND THIS TIME THEY FOUND THAT THE TIRES WERE SET AT 41.5 PSI. THE RECOMMEND PRESSURE IS 30PSI. I WAS TOLD THAT WITH HIGHER PSI THE WHEELS WOULD BOUNCE AND COULD LOOSE TRACTION. I NEVER HAD TO A AIR TO ANY OF MY TIRES SINCE PURCHASE. DURING THESE OCCASION MY VEHICLE HAS BEEN IN AND OUT OF THE SHOP FOR A NUMBER OF REASON ALONG WITH A SQUEAKING SUSPENSION AND BACKUP CAMERA ISSUES AND AT NOT TIME NO ONE NOTICED THE ADDITIONAL 11 PSI. AFTER DRIVING FOR A WEEK IT DID THE SAME THING AGAIN ON 3/21/14 EVEN AFTER THE TIRE PRESSURE ADJUSTMENT. I AM SCHEDULE TO BRING THE VEHICLE BACK TO THE DEALER 3/27/14. ALL THIS TIME I'M LEFT TO DRIVE THIS UNSAFE VEHICLE BECAUSE VOLKSWAGEN WANTS TO TRY AGAIN AND FIX THE PROBLEMS WITHOUT GIVING ME A LOANER TO AVOID THE LEMON LAW OF 30 OUT OF USE IN MARYLAND. SO FAR IT'S BEEN 20DAYS OUT OF USE BECAUSE OF THE REPAIRS. *TR

TURBOCHARGER FAILED. STARTED MAKING NOISES, THEN POWER LOSSES, THEN DASHBOARD LIGHTS. BY THE TIME I GOT TO THE DEALERSHIP, IT WAS NO LONGER DRIVABLE. DEALERSHIP DIAGNOSED TURBOCHARGER FAILURE DUE TO 'INTERNAL MALFUNCTION' AND STATED THAT IT WAS NOT A PROBLEM THAT COULD HAVE BEEN CAUSED BY DRIVING STYLE, EXTERNAL FACTORS. *TR

WHENEVER OUTSIDE TEMPERATURE REACHES BELOW 20 DEGREES F THE DRIVER SIDE LOCK FREEZES MAKING IT IMPOSSIBLE TO OPEN THIS DOOR. THIS IS A SAFETY HAZARD, AS THE ONLY MEANS OF ENTRY AND EGRESS IS THROUGH THE PASSENGER SIDE DOOR. IN THE EVENT OF A CRASH, SUBMERGING IN WATER, FIRE, OR OTHER TYPE INCIDENT, THERE IS SIGNIFICANT RISK, SHOULD THE DRIVER NEED TO EXIT THE VEHICLE. I HAVE CALLED VOLKSWAGEN CUSTOMER CARE ON THREE SEPARATE OCCASIONS (CASE NUMBERS ARE DOCUMENTED, CALLS RECORDED), ONLY TO BE REASSURED THAT THEY HAVE NOT HAD ANY OTHER CALLS REGARDING THIS. THE SOLUTION (HELP) THAT THEY OFFER IS TO HAVE ME BRING THE VEHICLE TO MY DEALERSHIP WHEN THE LOCK IS FROZE, SO THE DEALER CAN SEE THE LOCK WHEN IT IS IN THIS CONDITION. IN ESSENCE, THEY ARE ASKING ME TO DRIVE A VEHICLE THEY MANUFACTURED WITH A SIGNIFICANT SAFETY CONCERN TO MY DEALERSHIP WHEN IT IS THE MOST UNSAFE TO DRIVE. SHOULD I OR ANYONE ELSE HAVE A NEED TO EXIT THE VEHICLE WHEN THE DRIVER SIDE LOCK IS FROZEN, THERE IS NO WAY TO DO THIS. THIS POSES AN IMMINENT HEALTH THREAT, AND COULD RESULT IN LOSS OF LIFE OR LIMB. AS I STARTED INVESTIGATING THIS ISSUE, I HAVE FOUND COUNTLESS WEBSITES AND FORUMS THAT ADDRESS THIS SAME CONCERN WITH DRIVER SIDE DOOR LOCK FREEZING ON VOLKSWAGEN PRODUCTS, TO THE EXTENT THAT IT REALLY MAKES ME WONDER WHY OUR GOVERNMENT IS NOT ENTRENCHED IN THIS ISSUE. I WOULD APPRECIATE A RESPONSE TO THIS CONCERN THAT I RAISE. IF YOU HAVE NOT HEARD ABOUT THIS ISSUE PRIOR TO MY WRITING, PLEASE CONSIDER THIS AS OFFICIAL NOTIFICATION THAT I HAVE A SIGNIFICANT SAFETY CONCERN THAT WARRANTS GOVERNMENT INVESTIGATION. FURTHERMORE, THIS ISSUE PRESENTS A CLEAR AND PRESENT DANGER, AND IMMANENT RISK TO CONSUMER HEALTH AND SAFETY, AND NOW YOU HAVE NOTIFICATION. I APPRECIATE YOUR TIME, AND LOOK FORWARD TO YOUR RESPONSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

EXITING INTERSTATE AND MERGING ONTO STATE ROUTE, VEHICLE LOST POWER, COULD NOT MAINTAIN SPEED IN TRAFFIC. TOWED TO DEALER NEXT DAY, FOUND TURBOCHARGER HAD FAILED WITH NO WARNING. *TR

PURCHASED 2014 FULLY LOADED PASSAT ON 10/26/13, SAFETY ISSUE WITH CAR DUE TO MY 1.5 HR DAILY COMMUTE. EXTREMELY POOR QUALITY WHEN USING BLUETOOTH THROUGH CARE STEREO, NOT RECOGNIZING NAMES ON IPHONE 4S CAUSING DRIVER TO REMOVE EYES FROM ROAD TO LOOK UP NUMBER WHICH IS A MAJOR DISTRACTION ESPECIALLY DURING NIGHT DRIVING. *TR

VEHICLE CRUISE CONTROL DOES NOT CONTROL SPEED DOWNHILL WHEN CRUISE CONTROL IS SET. VEHICLE SPEED KEEPS INCREASING WHILE GOING DOWNHILL. *TR