2013 Volkswagen Passat Problems & Complaints

My airbag light is on, steering wheel controls don’t work, and my horn doesn’t work. Safety is put at risk because the airbag won’t deploy if needed, won’t be able to think in case someone can’t see me.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

My vehicle has an open Takata airbag recall with recall number 69E6. I have been placed on a waiting list at nearby dealerships for over 6 months. Each time I contact the dealerships, I am told to wait and call back in another month. No proactive communication has been provided and no remedy has been scheduled despite repeated follow-ups. The vehicle continues to display an airbag error light indicating an active safety hazard. The manufacturer has not provided a repair appointment, loaner vehicle, or any timeline for when the safety recall remedy will be available. This extended delay poses a serious risk given the known dangers of defective Takata airbags.

The contact owns a 2013 Volkswagen Passat. The contact stated while at a red light ,the vehicle intermittently stalled. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2013 Volkswagen Passat. The contact stated that the vehicle was purchased in 2024 from a Used Car Dealer. The contact stated that the check engine warning light illuminated after the vehicle was driven off the dealer lot. The contact drove to the destination and restarted the vehicle and the message "Distressed Vehicle Start" was illuminated. The contact drove the vehicle back to the dealer and the vehicle was taken to an independent mechanic and the contact was advised that there was an issue with the engine. The dealer advised the contact that parts had been ordered and she would be contacted to bring the vehicle in for the repair. The contact was not contacted, and calls were not returned. The contact contacted the warranty company for assistance with the repair. The contact stated that the timing belt was replaced, the vehicle was repaired; however, the vehicle had developed other failures. The contact stated that the vehicle lost motive power and was shaking abnormally while shifting gear. The contact stated that the failure recurred with several unknown warning lights illuminated. The warranty company was contacted, and the contact was advised to take the vehicle to an authorized dealer for assistance. The vehicle was towed to a dealer; however, a full diagnostic test was not completed, and the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 134,000.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS). The contact stated that the dealer was contacted; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact had not experienced a failure.

I've been waiting almost a year for an airbag recall replacement and still can't get an appointment anywhere because it's out of stock. I'm driving around with a air bag that can kill me. How long do I need to wait until something happens.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2013 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the air bag warning light was unexpectedly illuminated. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,770.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Drivers airbag is not operational because of defective clock spring

My 2013 VW Passat SE did have a recall on the airbag in the past. I brought it to the VW dealership & had it fixed. Now it suddenly came on again. Maybe they never fixed it properly.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Recall still not complete and no date from Volkswagen on when the repairs will be done. I have been working with VW for 3 weeks to arrange getting a loaner car (no date of when this will be available either).

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact called the manufacturer but received no response. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer informed the contact that to order the part for the recall repair, the contact needed to get a loaner vehicle; however, if the contact refused, he would wait longer for the recall part to be ordered. The contact had not experienced a failure. VIN tool confirms parts not available.

2013 Volkswagen Passat [XXX] I received a recall notice for the Takata driver airbag inflator in 2016, and as of July 2025, I am still being told by Volkswagen that the repair is “Not Yet Available” and will not be until September 2025. This means I will have waited over 9 years for a critical safety repair. I live in Texas, a region identified by NHTSA as high-risk for airbag explosion due to heat and humidity. I’m requesting NHTSA’s assistance in holding Volkswagen accountable for this delay and in compelling the manufacturer to provide a safe alternative or transportation accommodation immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Timing chain issues, motor oil circulation problems, that Volkswagen has recalls out for 2.0 cc turbo 2013.

Manufacturer Recall Number 69EG NHTSA Recall Number 24V834 This recall was announced in October and I have been calling the dealership every month since then to have it repaired. They've said the part is on backorder with no estimate on when it will come in. It's been almost a year and I am anxious every time I drive my car that my airbag could explode resulting in injury. If a recall can result in DEATH, shouldn't it be repaired in under a year? It's heat sensitive and it gets over 100 degrees where I live, which is even hotter in the vehicle.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The air bag warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000. VIN tool confirms parts not available.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See attached document for complaint.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .

The contact owns a 2013 Volkswagen Passat. The contact stated that shortly after refueling the vehicle and driving at an undisclosed speed, the vehicle experienced a loss of automotive power. The check engine warning light illuminated. The contact pulled over to the shoulder of the road and the vehicle was towed to the residence. The contact stated that the vehicle was diagnosed on scene by an independent mechanic with metal shavings inside the fuel lines. The vehicle was towed to a local dealer where it was diagnosed and determined that a high-pressure fuel pump and fuel system replacement was needed due to metal shavings. The vehicle was not repaired due to the costs. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was referred by the dealer to the NHTSA Hotline for assistance. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

We just purchased this vehicle for my daughter and when I called the manufacturer about scheduling to perform Recall # 24V834 they said the parts were on back order. I asked when they may have the parts and they claimed they didn't know, but the recall wasn't something I would have to worry about unless the air bag light came on. I asked what if in an accident and the air bag deploys would it cause harm and they said it wouldn't. I am not so sure considering the safety risk was an inflator explosion that may result in sharp metal fragments striking the driver or occupants resulting in serious injury or death. The manufacturer claimed that they type the recalls up in a scary way to scare you into getting the recall done. This is not enough for me when it comes to my young daughter or any passengers safety in the car. I contacted the VW dealer in Fate TX and that is the best place for us to get the recall done. I am requesting that something to be done to expedite this part or parts for my daughters vehicle to get this recall completed in a timely manner before something bad happens. Thank you!

Have not had the recall addressed

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and informed the contact that the part was currently on back order. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that several dealers were contacted, and the contact was informed that the parts were no longer available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several local dealers were contacted; however, the contact was informed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

In April 2025, my 2013 Volkswagen Passat developed serious issues: the steering wheel cover is lifted, horn and steering wheel controls stopped working, lights malfunctioned, and now the vehicle will not start. It also has an open Takata airbag recall with no parts available until “after june” I contacted the dealership by phone and Spoke to Lykoto at Molle dealership in Kansas City. they have refused to provide a tow or a loaner vehicle. Due to this I have not had an in-person inspection. I no longer feel safe driving the car. The Manufacturer has been notified of this via email due to their services being closed on the weekends but will contact over the phone Monday morning. Symptoms worsened over months and the no-start issue appeared recently. Will be taking to a private mechanic asap to have the no-start issue confirmed.

Drivers side front airball open recall due to potential for metal fragments to hit the driver. VW dealers and corporate have been unable to source the parts for the recall in a timely manner. The VW dealers have started that they have no ETA on replacement parts and are unable to order them currently. VW corporate has stated that there is no stop drive initiative and to still drive the vehicle. They are refusing to take responsibility for the potential consequences this recall could have on the driver of the vehicle.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and an appointment was scheduled; however, the contact was informed that parts would not be available until the second quarter of 2025. The contact contacted another dealer, Ourisman Volkswagen of Laurel (3371 Laurel Fort Meade Rd Suite B, Laurel, MD 20724) and was informed that parts could not be ordered until June 2025. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 121,000. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact was notified of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and several unknown dealers were contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Failed clock spring. Airbag light was present and a rattling noise, when turning, was noticed. Less than 72 hours later, the buttons on the steering wheel, including horn, stopped working, and a louder crack/pop was heard.

The contact owns a 2013 Volkswagen Passat. The contact stated that he received notice of NHTSA Campaign Number: 24V834000 (Air Bags) in January of 2025. The dealer was contacted on February 11, 2025, to schedule the recall repair appointment and was informed that the parts would be ordered. The contact called back on March 20, 2025, and was informed that the parts order was cancelled due to the tariffs on Canada, and to call back in May of 2025. The manufacturer was contacted through the website's Live chat, where the contact informed them of the information provided by the dealer. The contact was provided with no assistance and was redirected back to the dealer for parts information. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact stated that while driving approximately 40-60 MPH and driving over the roadway, the rear coil spring fractured. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and it was confirmed that the VIN was not under recall. The approximate failure mileage was 177,000.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was on top of Beech Mountain NC working at a customer's house when it started to snow. I was at the bottom of their driveway and when I attempted to drive out, the traction control light would turn on, indicating I was losing traction. When this happened, I was unable to accelerate any more and the car started sliding backwards. So sitting in the car in the snow, I pulled up YouTube to figure out the "procedure" to disable traction control so I could get more speed. Turn the car off, ignition on, activate the flashers, push the brake pedal multiple times, then start the car. Traction control disabled, so "simple"! The only problem is once the car starts moving traction control gets enabled again and I'm sliding backwards again! Extremely dangerous on a mountain! Eventually I was able to clear the snow enough and just hold down the accelerator to power out. So now my GPS is telling me I have to drive up a hill to get off the mountain. Same problem: I start up the hill, traction control kicks on and I lose ALL power and begin to slide backwards! Luckily I am a good driver because I was able to control the slide and do a 180 in the middle of the road. So my GPS tries to reroute me and sends me up a different hill! Same exact result! I eventually had to just ignore my GPS entirely and just manually look for a road that was heading down hill. I thought for sure I was either going to wreck because of the traction control or be stuck up there in a snow storm! Not having the option to disable traction control and leave it off so that I could get uphill us very unsafe! The worst part is I didn't even realize my car didn't have the option to disable traction control until I was already stuck! If I'd known that, I would have taken my truck.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The component is the wiring harness leading to trunk light. The safety issue is low as it is just a trunk light although this is definately a defect because opening and closing the lid you can see the light works until the lid is opened past half way, then the light goes off. Where the harness is angled as the trunk arm swings, has caused this and is a common complaint on internet forums. I did not have vehicle inspected, no warnings and this problem did happen within a year of purchasing it used in 2019

The contact owns a 2013 Volkswagen Passat. The contact stated that the air bag warning light was illuminated. Additionally, the contact stated that the front driver's side low beam light and the driver's side taillights were inoperable. The vehicle was taken to Auto Zone, where the contact was informed that the light bulbs did not need to be replaced. The contact was informed that the failure was related to the wiring. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 110,000.

I received a safety recall leather from Volkswagen on December 2024. NHTSA: 24V834 Subject: Safety recall 69E6 - Driver frontal airbag inflator Since November 2024 my airbag light on my dashboard came on, I checked for recalls and there was none at that time. It said airbag error on the dashboard. A month later I received the above mentioned recalled letter and took immediate action. ( Please keep in mind the light was on at all times, it didn't make any sounds, it wouldn't turn off at all) I schedule the recall service repair online on the Volkswagen website and came to my appointment on [XXX]. At the dealer I had to wait for 4 hours for the repair to be done and once they gave me my car back the air bag error and icon on my dashboard kept turning on and off every few minutes. Keep in mind the light was on before but it was solid on at all times but now it has a beeping sound that goes on and off while driving it multiple times a day and makes me think the repair was made with another faulty airbag inflator or there is another manufacturer problem with the air bag system of the car. I am [XXX] is my only car, I have to drive 45 minutes every week for my doctors appointments. The sound of the air bag going on and off is very annoying but my biggest concern is that being [XXX] with a faulty air bag system is a very scary situation to be in. I would like for the dealer to inspect all my airbags and make sure they are all working fine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Def system failed- cel came on w def light stating xxx miles to no start, codes p204f & 18097, now unable to start or drive car safely, 18097 code may cause abs & steering to shut off while driving & p204f renders the car unusable. EPA mod was never performed on my car per dieselgate settlement rules- & now the manufacturer(vw) is refusing to fix their mistake car has been in shop repeatedly for 30+ days at a time since 2022 for the def system and not once was the epa mod mentioned to me VW refuses to fix the def system or do the epa required mod- meaning I was sold a stop sale car. Also claiming I’m not entitled to warranty even though per their own warranty I am the first owner that I can see other then a dealership Am now told by other TDI owners that are still under warranty that vw is refusing to fix anything to do with the p204f code

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the “Service Now” warning light was illuminated. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact stated that the low-beam headlights failed to illuminate as needed. The contact stated that the driver’s side low-beam headlight had stopped functioning as designed. The vehicle was taken to an independent mechanic who replaced the bulb; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 175,000.

Vehicle's sunroof spontaneously imploded while driving on a 40° day going normal speeds ~60 MPH

The contact owns a 2013 Volkswagen Passat. The contact stated that while driving at 55 MPH, there was an abnormal metallic sound coming from the vehicle. Additionally, there was an odor of smoke and burnt rubber. The contact was able to pull over safely. The contact stated that there was a hole in the engine. The contact stated that the transmission had exploded. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 14V182000 (Power Train); however, the VIN was not included. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 87,000.

The drives side door lock will not disengage. This condition will not allow the driver to exit the car. In the event of a medical emergency, accident, or fire the driver can not extricate themselves and first responders would be delayed in extricating the driver which could lead to serious injury or death.

The contact owns a 2013 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the contact noticed that the instrument panel became inoperable. The contact stated the multiple warning lights would inadvertently illuminate with no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the clock spring failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 80,000.

The contact owns a 2013 Volkswagen Passat. The contact was notified of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Volkswagen Passat. The contact stated upon activating the A/C, the vehicle voltage dropped. No further information was available. The vehicle was taken to the dealer, where it was diagnosed that the alternator main fuse wiring was overheating. The dealer determined that the wiring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 131,100.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My vehicle was part of the emissions scandal that I knew nothing about when i purchased it. I was not told. I have had it in over 15 times at the dealership with ongoing problems that they say they fixed but isn't and because of its other Problems have occurred. The vehicle gets hot, and I am afraid to drive it out of fear of it exploding. It is a diesel and has stalled on me while driving after jerking on its own. Other issues are lights going out such as break lights, fog lights and doors locking up and not locking. Glow plugs, fan going out and now problems with the coolant system getting hot. I have taken it to Volkswagen Tracy where i bought it several times, but they only charge me more in diagnostic fees and repairs. I noticed when driving on the highway people stay far at a distance in back of me than normal. Now with a recall on the airbags after it gets hot, I am afraid to drive it out of fear of serious injury or death to me and my family. date is approximate and i have over 50 pages of repair invoices.

Airbag light is on dashboard indicating system is not operating

The 2012-2013 VW Passat’s have a safety recall 94G8 for a defective headlight caused by a faulty electrical connect at the bulb clip. It is caused by hood closing vibrating the loosens the bulb clip causing a loss of electrical contact. This has been happening to my 2013 Passat for years and I have been able to fix it myself not knowing there was a safety recall. Anytime my hood is closed the bulb stopped working, I would bend up the electrical connections on the bulb holder, wiggle it around and it would work after several attempts. Now my fix no longer works. I went to purchase a new light housing unit and discovered the safety recall which fits exactly the circumstances with my cars light problem. I called VW and they said my 2013 Passat was out of the vin range for this safety recall and that they would not fix my car under the safety program. I downloaded the Campaign Data Sheet from your website and the affected vehicles are the 2012-2013 VW Passat with no vin range mentioned. What recourse besides paying for this replacement myself do I have? Thank you for your attention to this matter.

Speed was suddenly dropped and blinking glow plug light on when driving on highway. Had to carefully pull the car to the shoulder. Tow the car to the auto shop and confirmed that the turbocharger was failed. This TDI car was just over 120,000 miles

High pressure fuel pump failed, causing the car to completely shut down on the Highway. Because of the systems design, it sends fragments into the fuel lines and fuel injectors clogging them. The Passat TDI uses the CP4 HPFP that has already been recalled by FCA and BMW. I was unaware how common it is for this fuel pump fail and the complete destruction it causes to the fuel system.

The vehicle cuts off while driving we’ve done numerous expensive replacements to water pump, control arm bushings, new battery, variable valve timing, celinoid, camshaft adjustment magnet, spark plugs and coils, ignition switch, fuel pump, gas cap. Oil filters And there is still a problem.

On [XXX] at 6 a.m. I was commuting NB on [XXX] , when engine lost power on 5 lane highway after driving over rough patch of road (~1 mile S of [XXX]). I barely got car onto right shoulder from middle lane when car shut off. Glow plug pigtails warning light came on right as I experienced significant decrease in engine power. AAA towed car to VW Dealer. Diagnostic performed on 7/5. I was informed of catastrophic failure of fuel pump, metal had gotten into fuel lines and tore up. My entire fuel system needs to be replaced. Dealer quoted $7K to repair. Car had never displayed signs of fuel issues. Car is well maintained and gets regular service at dealer. Upon investigation, I see VW had several years with high pressure fuel pumps failing. This needs to investigated/addressed as these failures are still occurring in cars that are 2013 and newer. I have requested dealer to send me pdf of repair estimate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While making a U turn the clock spring broke, the air bag light came on and the steering wheel controls no longer function. This is the third time it has broken in this vehicle.

Currently my reverse lights do not come on i have changed the bulbs and checked fuses. it started with one reverse light, however the warning light would come on and off on my dashboard. Next, the other reverse light so i attempted to change both bulbs and change fuses. still not working. Now it is also my low beam headlights again changed the bulbs and fuses with no fix. My vehicle flickers a light in my rear lights when vehicle is off. my engine is having cooling problems and now the fan is completely off. i have electrical problems. i bought this car a year ago and have had issues with the power of the vehicle and suspension is very unstable. i have not had a check engine light come on for any of these problems so mechanics don't have a solution. my headlights are now not in the right position when i do turn them on so it makes it extremely hard to see at all at night. my vehicle seems to overheat or just on and off drive with very little power. i have had the battery replaced recently. i have always felt extremely unsafe driving this vehicle since i bought it from a dealer. i believe these issues are related to recall 94L9, 94G8/7v, 23w5

On 5/4/24 I was reverse parking & heard a clunk as I was turning my steering wheel then immediately noticed the airbag light come on. Attempted to check any error messages using the only menu control for the vehicle on the steering wheel that did not work. That led me to attempt to test all other controls on the steering wheel which also did not work. During these attempts, I identified that my horn was also not working. Due to the large safety concern this caused, I quickly searched on Google what the cause may be then immediately made an appointment at an auto shop (Greulich's Automotive Repair) with the first available I could find. I did not know this issue was previously recalled as I was too concerned with my safety on the road, specifically not trusting other drivers, not having enough time to research, & the auto shop did not mention the recall either. Spent $1,000 on labor, diagnostic, & the clock steering part. When researching the history of my vehicle, I do not find that this recall was performed. I will be calling VW customer service for reimbursement. After the part has been replaced, the next day, I come to find out that the menu setting control on the steering wheel continues to not work which I have brought attention to the auto shop. Waiting for a call back about why all other controls on the steering wheel works now except the vehicle menu which might be the most important control on the wheel. In addition, the cruise control option does not work either because of this replacement which I come to find out it’s a separate part that needs to be replaced, hence, additional out of pocket costs. Not okay.

The central locking system is malfunctioned as the car does not automatically or manually lock. This is a safety risk as anyone inside or outside the vehicle can open the doors. This issue has been ongoing for about a year & has been ignored from different auto shops during different service times. I addressed this issue again when bringing the vehicle to the auto shop on 5/4/24 for a separate concern & the diagnostic code has been confirmed but was told “we will clear the code & it should reboot itself”. This did not work as the locking system is still malfunctioned & still have to manually lock the vehicle through the driver door when leaving the car. When inside the car & attempting to lock the car inside, you can hear it trying to lock but does not fully click over to lock because when driving, anytime speed is accelerated from 0mph to 10mph, it continuously attempts to auto lock. The locking indicator light does not illuminate when inside the vehicle.

I am trying to trade in my car online and submitted to get an instant offer. The instant offer says my vehicle is reported to have 30,000 more miles on it than my odometer is showing. My title also states its a 2 Dr sedan.

The contact owns a 2013 Volkswagen Passat. The contact stated that while driving at 65 MPH, the "Glow Plug" warning light appeared on the instrument panel and the vehicle stalled. After several minutes, the contact was able to restart the vehicle and drove the vehicle home while in LIMP Mode. The contact used a code reader which showed that there was a defect with the high-pressure fuel pump. The dealer was notified of the failure and the contact was informed that the vehicle was out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 135,000.

The clock spring has broken and disables all steering wheel buttons, horn, and the driver airbag. I've replaced it and it broke again in less than a year.

Took my car to Heritage.Volkswagen in 2022. They said the fuel tank needed replaced. Had engine light on and epc light on. They replaced the the upper and lower fuel tanks. When I picked up my car it still had the same problem. Still have the same lights on.I get hesitation when the car gets to the 2 ohms mark. I have to add fuel injection cleaner often.

Stalling? Have to put in DRIVE in order to forward in order to get car to back up? Air bags Clock wheel has more connection to what wrong/Air bags connections is Connected to HORN (which stopped working) DRIVE? all the refuses are working fine. horn not work; Dangerous driving in CALIIFORNIA without a HORN** I just want ALL is for them to REPLACE the PARTS OF MY VW 2013 PASSAT WITHOUT ANY CHARGE Whatsoever; even an UNNECESSARY FEE** I am driving a car with DEFECTIVE AIR BAGS, TIRES HEADLIGHTS, Suspension, SEATBELTS PROBLEMS, TRANSMISSIONS PRBLEMS, steering, electrical, system THAT CAN EXPLODE LEADING TO A LETHAL SITUATION FOR MYSELF And/or my DISABLED SON NOT TO SAY SOMETIMES I HAVE MY GRANDKIDS here have been a lot of complaints other than for what these recalled products are allowed on this vehicle. I am not the only one dealing with this stalling issue/go forward. DANGEROUS what does SOMEONE have do suddenly put it in reverse to get out of another vehicle or another harmful?? Because these issues are really serious!! Especially when dealership like AUTO PLUS IN INDIO. CA. use car DEALERSHIP in vehicles like this and promising. people things about the vehicle and not true!!

While driving, the side right view mirror fell out due to failure of the adhesive. Just the mirror (not the backing or mirror assembly). I first checked at a junkyard, I could not use the mirrors I found there, because as soon as I started pulling the backing assembly off, the mirrors would pop off the adhesive backing. On looking for a replacement mirror online, I found that this problem was very common for VW side view mirrors. So much so that there are a TON of replacement mirrors being sold with comments in reviews about VW’s “weak” adhesive.

I didn't know about the recall until now. The dealership where I bought the vehicle did not. let me know about no recall other than he did all the service himself and come to know nothing was done I'm still waiting on my registration . I was turning into my driveway when I heard a strange clicking noise coming form the steering wheel column. As soon as I heard the clicking sound the airbag indicator light started flashing on my dashboard and the buttons on my steering wheel stopped working. Did some research on the airbag sensor which lead to learning about the clock spring malfunction. Not only I’m I at risk of my airbag not deploying, my HORN does not work. The horn malfunction came to knowledge when a car pulled out in front of me causing me to run off the road. I spoke with Auto Plus Dealership about the malfunction recall. I was told since my car is over 155k miles it could not be replaced under the recall extended warranty. I has just purchased my 2023 VW in October of 202.. I have only owned the car for a less than a month. Yes, the car is available to be inspected upon request. But nothing was done. because he said they found nothing wrong they just reset the light and gave it back to me. as soon as I turned my vehicle back on the light came back on I have not fixed my car I dont have money for parts

I have had an issue with my transmission since I’ve got it. I got it with only 155,000 miles on it in Nov 2023. When i touch my brakes going slow or pull off from a red light my vehicle will make a Sharp noise and shook When i switch gears it will occasionally get stuck and shake when i pull off. I took it to Auto Plus Dealership service a couple times in 2023 where they assured me i had no transmission issue. I had other things like control arms and tires issues that i had fixed. But my car was still doing the same thing. So, i took it to various shops and Auto Plus Dealership service many times throughout the entire year of 2023. Then finally they told me there is a issue with my 02-sense kit and dual mass flywheel as well. During the time they found that issue it was only about 150, 000 miles on my vehicle. Auto Plus Dealership is known to have transmission issues so i was shocked when I was told about the recall. on the issue since my car had high miles on it and it is a known issue. It is progressively getting worse to where it is becoming a hazard and i can't continue to drive my vehicle. And now the Auto plus won't fix all this recall on my vehicle knowing how they sold the vehicle in the 1st place...

Like many other VW owners, one of the doors of my car would not close and the car was unsafe to operate. Some people reporting having been locked in the car (driver's side door will not open), requiring them to exit the passenger's side door. The problem relates to a design flaw in the door lock actuator. In the winter, if it rains for several days and then freezes, the physical workings of the actuator freeze. The fix in a plastic protective cover, however, it may cost up to $500 to repair this safety issue if the door failed in a locked state adn the door card has to be removed with the door closed. This issue started in the B4 platform and is still a problem in the B7 models. See this TSB [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Volkswagen Passat. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, but the vehicle failed to stop immediately. The brake pedal was depressed several times before the vehicle came to a complete stop. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 125,000.

VW has replaced the heater core twice on this car. Yet less than 1 year later the heat will not work on just the passenger side which then foggs the windows and eliminates visablility rendering the car useless.

Stalling? Have to put in DRIVE in order to forward in order to get car to back up? Air bags Dealer will not fix wo $245.00 DX fee. Clock wheel has more connection to what is wrong/Air bags connections as well Connected to HORN (which stopped working) DRIVE? All fuses replaced with new ones; horn would still not work; Dangerous driving in FLORIDA without a HORN** I just want ALL of the DEEMED REPLACEMENT PART OF THIS VW 2013 PASSAT DONE WITHOUT ANY CHARGE Whatsover; even an UNNECESSARY DX FEE** I am driving a car with DEFECTIVE AIR BAGS THAT CAN EXPLODE LEADING TO A LETHAL SITUATION FOR MYSELF AND/or my DISABLED GRANDCHILD** There have been a lot of complaints online other than for what these recalled products are allowed on this vehicle. I am not the only one dealing with this stalling issue/go forward to go backwards issue** DANGEROUS*** what is I have to suddenly put it in reverse to get out of another vehicle or another harmful situation?????

While making a right turn, i attempted to accelerate only to be met with intense juddering. i was able to pull of the road and shut off the engine, but it would not restart. I called the every dealership near me and the soonest appointment was 2 weeks out and they would not tell me if they had loaner cars. The appointment comes and the dealer not only tells me to rent a car out of pocket, but the high pressure fuel pump had failed meaning a $7000 replacement of the entire fuel system. My vehicle is still within the mileage limit on the extended warranty but i was 5 months out of the time limit. I brought up the warranty, and a TSB related to this failure and they still told me i was out of luck. I still owe thousands on this car, and another vw dealer tried to gouge me stating that the only way to get out of this was to buy a new car. absolute insanity all throughout this company. And to add insult to injury, every single maintenance item was followed to the exact mileage and the fuel level wasnt even below a quarter of a tank

I was turning into my driveway when I heard a strange clicking noise coming form the steering wheel column. As soon as I heard the clicking sound the airbag indicator light started flashing on my dashboard and the buttons on my steering wheel stopped working. Did some research on the airbag sensor which lead to learning about the clockspring malfunction. Not only I’m I at risk of my airbag not deploying, my HORN does not work. The horn malfunction came to knowledge when a car pulled out in front of me causing me to run off the road. I spoke with Volkswagen manufacturer about the malfunction recall. I was told since my car is over 120k miles it could not be replaced under the 10 year recall extended warranty. I purchased my 2013 VW CC in October of 2022. I have only owned the car for one year. Yes, the car is available to be inspected upon request.

The timing belt are known to go out on the Volkswagen CC even though Volkswagen says they should last the entire life of the engine. Also the camshaft, cam bridge, and spool valve will need replacing when it goes out. The Volkswagen dealer also said that is a common issue.

The contact owns a 2013 Volkswagen Passat. The contact stated that while driving at various speeds, the vehicle decelerated inadvertently, failed to respond upon depressing the brake pedal, and lost motive power. Several unknown warning lights were illuminated. The contact was unable to pull to the side of the road. The vehicle failed to restart and was towed to the dealer, where the EGR valve was replaced; however, the failure recurred. The vehicle was towed several times, to a second dealer, Tracy Volkswagen (2605 Auto Plaza Way, Tracy, CA 95304), and an unknown turbocharger part, the fuel tank, and the battery were replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure was approximately 40,000.

Day of purchase (Feb2020)Nox sensor went out on way home. Check engine light came on took back to VW dealership they fixed for free. Next component to go bad or become faulty was and still is the fuel door actuator when raining or washing off the car will get wet and fuel door will not open. Reported it to VW dealer after the issue arose at which time I was told it was not covered under the emissions warranty even though it’s listed. Next issue was clock spring broke and had to have VW repair the clock spring. This they did free of charge. Then issues arose with first blinkers bulbs blowing and randomly ceasing to work. It has progressed from blinkers ,to back up lights and tag lights. Recently the OBD displayed a Adblu Error 200 miles to no engine restart. Then it dropped to 50 miles. Then zero at which time the OBD flashed red and car would not start. Filled adblu waited few hours car started up no codes showing on dash. Get on interstate and with little time it flashes the same messages Adblu Error 200 miles to no engine restart. Then to 50 miles down to 10 miles turning red at 0 miles No engine Start. As of 6 days ago I have recently learned of a recall made by VW regarding the Approved Emissions Modification being faulty leading to the exact symptoms the car displays regarding the adblu(DEF system). VW dealer refuses to acknowledge that the recall fix needs fixing since they reported to have fixed it already. All of the issues that we have had with the NOx sensor, clock spring, exterior lighting , fuel door actuator, and the def system corrected approved modification, has been part of a recall that was supposedly already performed prior to the purchase. Now the def system is not working properly due to the malfunctioning of the AEM software. Def injector have clogged due to crystallization of adblu , a affect of inadequate injection from the faulty AEM. Emission mod decals under hood are not in proper locations nor properly filled.

I recently replaced the battery but noticed the car was still missing. I had similar issue in February and catalytic converter was replaced. Three days ago I noticed the car was misfiring and EPC light as well as check engine light came on. I had OBD code checked and my car is misfiring on pistons 2 and 3.

My instrument cluster stopped working yday. I could hear something inside or behind the steering wheel when I turned it. Obviously my clock spring has failed. I am pretty sure my car had a recall on this in the past. I haven’t had another ride to Little Rock to take my car for repairs. I can not afford to fix this. The part alone is over 400$. I understand it is very dangerous to drive. I have no other way to get anywhere. I need this part replaced if possible at all by volkswagon. There were 6 recalls on my car last time I checked. This being one of them. It is very dangerous to drive for me and everyone on the roadways. Please help. Thank you.

I financed a car from a car place (mainline) auto in march, there’s been some lights on it, I mentioned this numberless times also, the steering wheel was completely out of commission and the horn did not work, or the mileage, I talk with him he said bring it in and he will fix it, he fixed the steering wheel 2 weeks later but there’s lights still on the vehicle, last Friday 06/16/2017 I got an email saying I need to make a payment of the months that I missed not intentionally, so I proceed to call the dealer and she said she would make note that I will come into the office Monday morning 06/19/2023 so that the car wouldn’t be repossessed, afterwards come sun I woke up around 11:30 and the car was gone, I called my insurance company pear holdings and they opened up a claim, I also called Jacksonville police department and they told me that it was repoed. Went up there Monday and payed tons of money that I had no idea I was being charged or responsible for, after I argued about the missing information and lack of communication so this would not happen, after I payed to get the car I walked to get inside and on the the front window it said (caught slipping) In white marker , I tried to get it off the a wet paper towel but it didn’t come off so I went inside the place and told her about the writing and she called someone from the back in a language I’m not fluent with and told me I would need to talk with them, that was already a red flag as well, when I got to the back of the dealer place outside I asked one of the mechanics could he come over and see if he could wipe it off,this is harassment, favoritism, Mis handled information, long waits for watever reason I’ve asked them numerous of times to just give me the money that I put down on the car back that I didn’t even give them personally same week I brought it, they got my card info from the insurance company that wasn’t authorized by me I would like to take further action because I’m still making payments

The clock spring broke again only four years from being repaired with the last recall.

(2023) Low beam light warning. Bought new bulb but light still didn't work. Had bulb and fixture for bulb checked, both were fine. Had same problem in 2019. Had to replace bulb and then realized closing the hood too hard cause light to go out. Replaced bulb and the piece that holds bulb because it burned it. This time the other part isn't burnt but it doesn't seem to be working.

I have had an issue with my transmission since I’ve got it . I got it with only 38,000 miles on it in july 2021. When i touch my brakes going slow or pull off from a red light my vehicle will make a choppy noise and shake. When i switch gears it will occasionally get stuck and shake when i pull off. I took it to volkswagen service a couple times in 2021 where they assured me i had no transmission issue. I had other things like control arms and water pump issues that i had fixed. But my car was still doing the same thing. So i took it to various shops and volkswagen service many times throughout the entire year of 2022. Then finally they told me there is a issue with my whole clutch gearbox kit and dual mass flywheel as well. During the time they found that issue it was only about 45,000 miles on my vehicle. Volkswagen is known to have transmission issues so i was shocked there wasnt any recall on the issue since my car had very low miles on it and it is a known volkswagen issue. It is progressively getting worse to where it is becoming a hazard and i cant continue to drive my vehicle.

On 4/12/2023 - I was traveling on highway 4 in the afternoon headed back home from work. While driving around 70mph all in sudden without any warning front driver side wheel locked up and causing the car to pull hard on driver side. I hit the retaining divider while trying my best to not to hit any other cars. This should be a recall a major one as no car should lock up like this

DSG transmission, yes it’s available for inspection. The vehicle lost power and it wouldn’t go any faster for a few minutes when accelerated. I’m talking it for inspection on 03/31/2023. No inspection yet. This problem has never happened before. This happened on March 29th, 2023. The transmission light came on and it said to park the vehicle and let the transmission cool because it was over heating. I parked it for a while and when I started it back up the light went out. I called the dealer and he said to bring it in but don’t drive it hard. My vehicle is a Volkswagen CC r line but on your website it’s showing a picture of a Volkswagen Passat with my vin number.

The contact owns a 2013 Volkswagen Passat. The contact stated the vehicle was repaired in 2016 for an unknown failure. The contact reported that on multiple occasions, while driving at various speeds, the vehicle began to overheat, with a beeping sound. The contact stated that the temperature gauge started to rise and that an abnormal odor was coming through the vents. The vehicle was veered to the side of the road after smoke was seen coming from the engine compartment. The contact allowed the vehicle cool down before restarting. Additionally, on several occasions while stopped, the vehicle overheated. The vehicle was towed to two separate dealers where several parts were replaced however, the failure persisted. The contact stated that there was an abnormal odor inside the vehicle. The vehicle had been overheating. The manufacturer was notified of the failure and a case number was provided. The failure mileage was approximately 24,000.

While driving Airbag error flashed on dash and the Airbag light-lamp came on . Also my steering wheel horn and buttons do not work . I had no past indication . I am driving with no horn and most likely no Airbag deployment in case of accident. No inspection yet. Actually at risk if driven to the dealership

The contact owns a 2013 Volkswagens Passat. The contact stated that on multiple occasions while driving at various speeds, the vehicle stalled and multiple unknown safety lights are illuminated on the dash. The vehicle was able to restart. On another occasion, while parked the vehicle stalled and multiple safety lights were illuminated again. The vehicle was not diagnosed or repaired. The contact believes that the failure is associated with NHTSA Campaign Number: 17V509000 (FUEL SYSTEM, GASOLINE). The manufacturer was notified and a complaint was filed. The failure mileage was approximately 150,100.

The airbag light came on, the horn won't work, and none of the steering wheel controls work. I think it is the clockspring failure that wasn't fixed right.

Clock Spring Malfunction: Air Bag Indicator Light, Loss of Function of Horn, Loss of Function of Steering Wheel Controls

Was driving on the freeway and the vehicle suddenly died. Leaving me stranded in the car left lane with no way to pull over

The front seat passenger side air bag sensor switch is out. This is a common problem on the VW, Audi's and similar. The failure of the airbag switch puts the passenger at risk. No good reason that the switchs should go out so soon in the models.

Unsure how this problem arose, but suddenly the airbag error light appeared and non of the controls on the steering wheel work. This also includes the horn, and airbag. From googling it appears there was a recall for the 2013 VW Passat for a faulty clock spring in the steering wheel which can cause the airbag light to appear and be faulty.

The drivers door lock will stop working, in freezing temperatures and keep the interior door handle from unlocking the door. This morning I had to get out my passenger door, and that could be a problem in an emergency situation. The car/latch assembly is available for inspection. The problem has been reproduced and TSB# 57-14-01 documents it. No warning lamps, indicators, noises, etc that the latch will not happen. You pull the handle, and the door does not open.

Records indicate clock spring recall service was performed at some time in the past. Same exact problem recurred last week. Clearly the recall service did not remedy the problem.

VW has a back order of over 7,000 clock springs with no time table for delivery. No relief provided by VW. Drive vehicle at your own risk.

* Driver air bag, horn, all controls in steering wheel. * Not having a horn or working air bag * Yes, defective clock switch has been confirmed-this was a recall, was replaced and failed again * No- dealer/recall repair center only * No, air bag light came on and that was it. At that moment nothing worked This occurred in March 2022. I was told it would take 1-2 months to get the part. The part is still unavailable. Called VM Customer Care-they instructed me to call the dealer. The dealer has no control over parts coming from VW. Now driving 8 months without an airbag or horn. All controls in the steering wheel are inoperable. Most are convenience items. Air bag and horn are safety issues.

I noticed my car was sitting lower than normal all the way around. While driving, I heard some unusual noises coming from the rear. I took the car to a mechanic for evaluation. The mechanic said three of the four coil springs had broken (both rear and drivers side on the front. I did some research and found there is an existing recall for broken springs in Volkswagen automobiles. Volkswagen's number for this recall is 42J5. NHTSA’s campaign number: 19V188000.

Driver side low beam headlights failed. Bulb works. Bulb Holder works. Confirmed by moving bulb and bulb holder assembly to passenger side where it operates fine. Search on-line finds many people with same problem. It appears to be an electrical connection problem within the headlight assembly. There was a reportedly recall for this problem that did not cover all VINs. This is definitely a safety issue that also reportedly costs up to $600 to fix.

Noticed the carpeting getting wet on the drivers side floor. After doing some research online tracked it down to the drivers side drain for the moonroof. The hose shrunk over time and disconnected from the rubber piece that goes through the firewall and allows the water to drain outside of the vehicle. Had to splice a piece of hose to the original so it would be long enough to connect again. Worried that the condensation from the water leaking inside the car may affect electrical components over time.

My horn doesn’t work Airbags don’t work Car cut off 2 times on highway

My vehicle was involved in a crash where Vehicle 1 (V1) ran a red light and my vehicle struck V1 along the rear passenger side door, causing my vehicle to spin 180 degrees. The front end of my vehicle was torn off and no airbags deployed, causing injury to the driver of my vehicle. The driver sustained a concussion and whip lash. My vehicle was traveling under 10mph and V1 was approximately 40-50mph. There were no recall repairs listed for my vehicle, but there was a recall in the past for the airbags. I do believe the airbag recall was repaired by a dealership. My vehicle had no warning/indicator lights on the instrument panel showing any problems with the vehicle or the airbags.

Recall still from 2015!!! Clock spring defect NEED TO HAVE FIXED ASAP!!! Dealer says have to replace ourselves REALLY???? It’s a manufacturer RECALL

The steering wheel is making a clicking noise and the airbag error light came on. The horn and steering wheel control buttons no longer work. My car was fixed in the last airbag recall but will now need a new clock spring. It hasn’t been fixed yet but the airbags will not deploy if anything occurs.

The clock spring was diagnosed to be faulty in February '22 and a new part was ordered and not in yet. This has made the airbag, wipers and horn stop working. This is a failure that affects thousands of VWs and they have no idea when the new parts will be available. This auto is my only transportation!

The infotainment screen and system have malfunctioned. The screen goes black and attempts to reboot repeatedly, never actually starting up. This prevents any access to the infotainment system and and use of the backup camera. Not only is this an inconvenience but a safety hazard as all cars are now required to have a backup camera. Upon further research, this is a common problem among many Volkswagen models and has cost Volkswagen customers thousands per incident/case.

The steering wheel controls stop working the horn no longer works after the recall on the airbag they fixed in the steering wheel

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 15V483000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the horn was no longer operable. The air bag warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the clockspring needed to be replaced under NHTSA Campaign Number: 15V483000 (AIR BAGS). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000. Parts distribution disconnect.

i hit a dog in the middle of the road and had my insurance from Geico repair the item through our insurance with them. I had the repairs done but the air bag never went off but the light came on. The repair shop did everything they could to try and fix the problem when the replaced my bumper and front panel but could not get the airbag light to turn off the dash. They called the dealer and no code came up. they never found a way to fix it and the light still remains on to this day.

Reporting a safety issue which impacts the ability to make use of the vehicle. The vehicle's horn and front driver-side airbag no longer works. The Airbag light is now on. The steering wheel was turned while maneuvering in a parking lot. The steering wheel makes a clicking sound when it's turned. The steering wheel audio/cruise/function controls also no longer work. The clock spring has broken. The vehicle is under a 10yr/120k extended manufacturer's warranty for the clock spring problem. https://static.nhtsa.gov/odi/inv/2018/INOA-EA18003-2066.PDF https://static.nhtsa.gov/odi/rcl/2015/RCRIT-15V483-0471.pdf https://static.nhtsa.gov/odi/tsbs/2018/MC-10149942-9999.pdf

My clock spring broke in December, I am 50 on the list at our dealer. We called another dealer and was told it is a National back order and there are thousands on back order.. I called VW customer care and there does not seem to be any sense of urgency to rectify this. They are blaming Covid and the war in Ukraine.

The contact owns a 2013 Volkswagen Passat. The contact stated the that while the vehicle was idling, there was an abnormal clicking sound detected. The contact stated that the air bag warning light illuminated and the horn became inoperable. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was 236,000. The VIN was not available.

My VW Passat has no turn signals, horn, bright lights, wipers just all steering column and steering wheel controls don’t work. Have even heard airbag don’t work. VW shop in St. Peter’s Missouri said my clock spring is broke but part is back ordered. They said come get the car it is drivable until unknown time part will come in. My car might drive but it is illegal and unsafe to drive without wipers in rain and no turn signals. Unsafe to not have horn, bright lights, or air bag.

On 12/24/21, while driving the Passat and turning, a loud bang could be heard in the steering column and the airbag light illuminated. All steering wheel controls, such as the radio, screen toggles, volume and other associated controls ceased working. Drove straight to our trusted mechanic and was diagnosed with a broken clockspring. Repair was estimated at $436 dollars. Part is still not available to remedy. VW America insists it’s not their problem to fix.

The clockspring was repaired June 14 2018, my airbag light turned on when I was backing up my vehicle and none of the steering wheel control buttons operate.

VW BCM unit causes vehicle to idle then shut off while driving making it impossible to steer or increase speed.

The Air Bag Inoperative Light illuminated in the dashboard display. All steering wheel electrical functions including horn, display control for items such as speed display stopped working, radio control, and phone control eased to function. There was a grinding noise coming from inside the steering wheel when I turned the wheel. I took the car to the dealer. The dealer said it is a known issue concerning the steering wheel clock spring and VW has known about this for years and has issued an extended warranty. However, VW has the parts on back order and is not supplying the parts to fix the problem in a timely fashion as it should with an emergency safety condition. I called VW of America to report this. They gave me a case number. They then sent me an email a week later saying they would get back to me in a month to let me know the status. This is negligent and unacceptable. This is not a dealership issue. VW is not supplying the part to fix the airbag system. This is a SAFETY ISSUE. Thousands of cars are affected, not just mine. THE AIRBAG SYSTEM IS INOPERATIVE AND IN THE CASE OF AN ACCIDENT THE AIRBAG WILL NOT DEPLOY. Just like the Takata airbag scenario, this should be acted on immediately before someone is seriously hurt or killed because VW will not fix a known safety issue with their air bag system. There is still no resolution from VW. This has been a known issue with VW for over 5 years.

The headlights on this vehicle are constantly going out. I’ve had to repair, replace or pay someone to fix it multiple times since I had the vehicle. One repair shop told me that they needed to take the tire off in order to fix the light and charged me $130+ to replace the bulb. I don’t think that the bulbs are the issue, I think that the sockets are. I sent the car in last year because there was a recall on the headlights but they were working fine.

The contact owns a 2013 Volkswagen Passat. The contact stated that the low-beam headlights failed to illuminate as needed. The contact replaced an unknown part of the headlights; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 65,000.

my 2013 vw passat with only 61576 miles showed problems with heat on driver side and no heat for passenger side .brought car to dealer on 2/15/2022 and was told heater core was defective and should be changed because it could cause car to over heat and cause damage to engine if not taken care of. i had the car repaired at $1000.00 out of my pocket because they wouldnt cover it in their warrenty. Multiple vw forum members have the same experiance . i contacted vw customer care and they would not help.i believe this is a major recall that could cause someone to blowup their engine for a poor quality heatercore

Per Volkswagon the vehicle is known to have a defective steering clock spring. When the part fails, the vehicle steering wheel looses all electronic function. the Airbag is deactivated and the horn does not work. This failure have happened with my vehicle. Volkswagon has initiated a recall; however, it has been 2 months and they can still not provide an eta of when the vehicle will be repaired and have instructed to drive the unsafe vehicle until the parts come in. The failure initially happened in Dec 2021. This week in Feb 2022 I was run off the road by an elderly drive in an SUV that changed lanes. I was unable to notify the other diver that I was next to her because the horn did not work!

Horn and drivers airbag in steering column no longer work. The clock spring is broken that powers both units.

The contact owns a 2013 Volkswagen Passat. The contact stated that the vehicle had been parked in the driveway all night and as she was approaching the vehicle, she noticed that the driver’s side air bag had deployed. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact referenced NHTSA Campaign Number: 18V148000 (Air Bags). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 17,000.

Both left and right low beam headlights became inoperable leave vehicle with only high beams. There has been a recall submitted by VW for the exact year/make/model/and production date. I have contacted closest dealership and have been given several reasons from the vehicle isn’t included in the recall but no explanation as to why it isn’t even though it meets every single criteria listed which vehicles it included and I was also told the recall was completed by another dealership but can not give the date or location of when the recall was supposedly done. If it was done, hypothetically speaking, then it obviously wasn’t done correctly because the same issue is still occurring, placing me and any passengers in extreme danger.

Airbag light is on

Plugged heater core. OBD code present P2457. Defroster was compromised. Confirmed by VW dealer. Advised by manufacturer to replace heater core and flush system per technical test and repair procedure.

Vw cc r line burn alot oil 1.000 he burn 1 qr oil

My car's engine performance weakened and it would not go past 40MPH. Two loops appeared on the dashboard flashing, pulled over turned off car then started it again. Two loop icon on dash went away. Started driving again and car would not drive past 20MPH and started making a weird loud noise. I was driving through Patterson Pass Road (very dangerous and super narrow road to even consider pulling over in) Pulled over again and parked my car and walked away from my car since that is too narrow to even consider waiting in the car. I called a towing company to have my car towed to VW dealership. I bought this car not even 2 years ago from VW with only 16k miles. Have done all maintenances on it and this is the second engine problem Ive had in less than 2 years. The first problem was replacing the EGR valve and now this.

When parallel parking, the steering wheel began making a clicking noise when turning. The volume and duration of the clicking increased after pulling out from parking spot into the street and the instrument panel airbag light/chime came on within a mile of driving. Clicking in wheel while turning persisted intermittently throughout driving. All electrical controls on steering wheel are no-response. Horn does not work, airbag deactivated, and all steering wheel electronic controls are no-response.

The battery died. It's located in the trunk. There was no way to get to the battery because there's no keyhole in the trunk lid and without power nothing works. As in the trunk latch. Once I was able to jump the car bypassing the battery the trunk latch in the driver's side door malfunctioned. Now I can't get into the trunk at all. The latched to let the backseat down are located in the trunk. It's a horrible design and I'm just grateful I was stranded alone somewhere when the trunk latch failed.

Clock spring broken in vehicle

The right headlight has not worked since I bought my car. I bought new headlights and it still wouldn’t work. So I seen a recall on the lights of the car I have.

MY STEERING COLUMN STARTED MAKING A CLICKING NOISE WHEN I TURNED IT, AND THEN MY DRIVER-SIDE AIR BAG LIGHT CAME ON.

TL*THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE JERKED FORWARD WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WENT INTO LIMP MODE WITH AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE. THE CONTACT STATED THAT THE ENGINE WAS RATTLING AND OVER HEATING. AT START-UP, THE RPM'S REVVED UP WHILE THE RATTLING PERSISTED, WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. BERGSTROM VOLKSWAGEN OF APPLETON (3019 N VICTORY LN #102, APPLETON, WI 54913, (800) 398-6846) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR THE VEHICLE TO BE INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS PROMISED A CALL BACK WHICH WAS STILL PENDING. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000. CONSUMER TOOK THE VEHICLE TO BE REPAIRED AND PAID $300 BUT WARNING LIGHT IS STILL ON.*JB

MY 2013 VW PASSAT 2.5 S ONLY HAS 59K MILES AND I WAS DRIVING I NO DOWN ROAD ALL SUDDEN THE CAR JERKED FORWARD AND WENT INTO LIMP MODE. I HAD IT LOOKED AT THEN PARTS REPLACED AND STILL HAVING ISSUES AND THEY CAN'T FIGURE OUT ISSUE. AND NOW NEW CODES KEEP COMING UP AND KEEP GETTING NEW PARTS PUT IN BUT IT STILL FEELS LIKE ENGINE ABOUT SHAKE RIGHT OUT OF THE CAR. I TRIED CALLING VOLKSWAGEN AND THEY WERE SUPPOSED TO CALL ME BACK WITHING 2 DAYS AND I NEVER HEARD ANYTHING BACK. I TAKE REALLY GOOD CARE OF MY CAR AND HAD ALL THE PARTS REPLACED BUT ITS STILL HAVING THROTTLE AND ELECTRICAL ISSUES AND I CAN'T GET AHOLD OF ANYONE. MINES HAVING A LOT OF SAME ISSUES AS THESE PEOPLE TOO WHICH IS WEIRD ESPECIALLY AROUND SAME TIME.

I TOOK MY CAR TO A LOCAL REPAIR MECHANIC THAT TOLD ME THAT HE HAD TO TROUBLESHOOT THE PROBLEM WITH VW PARTS EXPERTS I WENT TO FREMONT AUTO CENTER IN FREMONT CALIFORNIA, 94536 THEY HAVE A RECORD OF MY VISIT AND TROUBLESHOOTING THE PROBLEM. THEY IDENTIFIED WITH VW THAT THE FUEL PUMP MODULE WAS ACTUALLY RECALLED, NOW WHEN YOU LOOK UP THE VIN NUMBER THE RECALLED PART DOES NOT COME UP. SO I TOOK MY CAR TO THE VW DEALERSHIP LOCATED HERE: 39695 BALENTINE DR, NEWARK, CA 94560 THEY IDENTIFIED THAT THE PART IS RECALLED BUT SAID THEY WOULD NOT BE ABLE TO REPLACE THE PART BECAUSE IT DID NOT COME UP UNDER A RECALL WHEN YOU SEARCH THE VIN AND INSTEAD WANT ME TO PAY $180 TO RUN A DIAGNOSTIC TO "IDENTIFY THE PROBLEM" AND THEN "REPLACE THE PART" WOULD COST ITS OWN AMOUNT. WHO THE HELL SAYS SOMETHING LIKE THAT

I WAS DRIVING HOME FROM STORE ON A HIGHWAY AROUND 7:30 PM CST ON MARCH 21, 2021 WHEN SUDDENLY MY LIGHTS ON MY CAR STOP WORKING ON THE PASSENGER SIDE. THE A WARNING MESSAGE STATING TO CHECK RIGHT LOW BEAM HEADLIGHT. I DID MY RESEARCH ON THE ERROR AND BOUGHT A REPLACEMENT LIGHT BULB FROM O'REILLY AUTO PARTS TO SOLVE THIS ISSUE. AFTER REPLACING THE BULB, THE PASSENGER SIDE LIGHTS STILL DIDN'T WORK. I CALLED THE VW DEALERSHIP THE NEXT DAY TO GET SCHEDULE AN APPOINTMENT TO FIX THE PROBLEM. IN THE MEANTIME, I DID FURTHER RESEARCH ON THE PROBLEM. I DISCOVERED THAT VW HAD A VOLUNTARY RECALL ON THE 2012 -2013 MODEL YEAR VW PASSAT HEADLIGHT (LOW BEAM) DATED MARCH 17, 2014. THE VEHICLES INCLUDED IN THIS RECALL WERE THOSE MANUFACTURED FROM JANUARY 2011 - NOVEMBER 2012. THIS SEEMED TO BE THE PROBLEM WITH MY VEHICLE WHICH WAS MANUFACTURED IN APRIL 2013 (NOT IN THE RECALL DATE OF MANUFACTURE). I FURTHER DISCOVERED THAT COMPLAINTS OF THIS LOW BEAM ISSUE STARTED IN MAY 2013 AFTER INTERNAL QUALITY ANALYSIS RECEIVED A REPORT OF A QUALITY DEVIATION HAVING BEEN FOUND AFFECTING APPROXIMATELY 150,201 VEHICLES. THERE IS SOME GREY AREA FOR VEHICLES MANUFACTURED BETWEEN DECEMBER 2012 - APRIL 2013. REMEMBER THE BASIS OF DETERMINATION STARTING IN MAY 2013. ON MARCH 25, 2021, I WENT TO THE DEALERSHIP TO GET THIS ISSUE RESOLVE. I EXPLAINED TO THE SERVICE REPRESENTATIVE ABOUT THE RECALL ABOUT THE LOW BEAM HEADLIGHT. HE CHECKED HIS COMPUTER WITH MY VIN AND STATED THIS WAS NOT COVERED ON THE RECALL. THEY SERVICED THE LIGHTS. AFTER GETTING MY KEYS BACK AFTER SERVICE, I CHECKED MY LIGHTS. THE PASSENGER LIGHTS WEREN'T WORKING. THE TECH CAME OUT A WIGGLE THE LIGHT WHICH THEN CAME BACK ON. WHEN I GOT HOME, THE ENTIRE PASSENGER AND DRIVER LOW BEAM NOT WORKING. I WENT BACK THE NEXT DAY WHEN THE REPAIRED THE LIGHT WITH FIX FOR THE RECALL BY REPLACING SOCKET IN HEADLIGHT. THIS IS A MAJOR SAFETY HAZARD.

WHEN I WAS DRIVING ON A CITY STREET, THE ENGINE STARTED TO MISFIRE AND SHAKE. AS A RESULT, I HAVE TO STOP AND PARK MY CAR IN A PARKING LOT. AFTER A PROFESSIONAL CHECK OF THE CAR, THE REPORT STATED THAT THE TIMING CHAIN AND CAMSHAFT BROKE AND HAVE TO BE REPLACED, WHICH COST MORE THAN THE WORTH OF THE CAR ITSELF AT 83000 MILES.

AS I WAS TURNING INTO THE APARTMENT COMPLEX I FELT MY BRAKES BEGIN TO LOCK UP. I PULLED INTO MY PARKING SPOT AND THE INSIDE OF THE CAB BEGAN TO SMOKE. MY CAR GAVE ME NO WARNING AND I COULD NOT LOCATE THE ISSUES OF THE SMOKE. I CALLED MY MECHANIC AND GOT THE VEHICLE TOWED OVER THERE. WHILE THE CAR WAS GETTING TOWED, OIL BEGAN TO FALL FROM BELOW THE ENGINE. MECHANIC REPORTED THE VACUUM PUMP WENT BAD. THAT IT ALSO LOCKED UP AND WAS LEAKING HEAVILY. HE ALSO STATED THIS WAS THE WORSE HE HAS EVER SEEN AS WELL AS TO REPORT THIS INCIDENT. I WILL INCLUDE PHOTOS WITH THIS REPORT.

THE VEHICLE LOST ALL BRAKING PERFORMANCE WHILE PULLING INTO DRIVEWAY AFTER COMMUTE HOME. THE PEDAL BECAME EXTREMELY HARD TO PUSH AND VEHICLE WOULD NOT SLOW NORMALLY. THE BRAKE VACUUM PUMP FAILED TO PRODUCE VACUUM AND ALSO PRODUCED A MASSIVE OIL LEAK. 2.75L OF OIL WAS GONE AFTER SECONDS. IT WAS PARKED AND TOWED TO REPAIR FACILITY.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A LEFT TURN, THE TURNING SIGNAL WAS ACTIVATED BUT FAILED TO OPERATE CORRECTLY ON THE DRIVER'S SIDE. THE CONTACT PURCHASED AND REPLACED THE BULB FOR THE INDICATOR HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO HARPER VOLKSWAGEN (9901 KINGSTON PIKE, KNOXVILLE, TN 37922, (888)570-1979) WHERE THE DRIVER SIDE INDICATOR WAS INSPECTED. NO RESOLUTION TO THE FAILURE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

NO HEAT COMING FROM BLOCKED HEATER CORE SO DEFROST SYSTEM INEFFECTIVE. RESULT IS OBSTRUCTED VISION BECAUSE THE DEFROST SYSTEM IS NOT WORKING EFFICIENTLY. KNOWN DEFECTIVE PART ON THIS MODEL CAR (INTERNET RESEARCH) BUT VW REFUSES TO RECALL. HAPPENS AT ALL TIMES, STATIONARY AND MOVING. NO HEAT IN PASSENGER CABIN AT ALL.

CLOCK SPRING STOPPED WHILE PULING OUT MY PARKING LOT

PASSENGER HEADLIGHT SOCKET AND RING HAVE DEFORMITY CAUSING INTERMITTENT CONNECTION LOSS. VW DEALER TECH ADVISED WILL HAVE TO REPLACE SOCKET AND HEADLIGHT CONNECTION RING WITH UPGRADED PART FOR REPAIR AT COST OF $260.00. I THOUGHT THESE DEFORMED PARTS WERE CAUSE FOR RECALL ON 2013 PASSATS BUT DEALER SAID SOME 2013 VW PASSATS WERE RECALLED BUT PART WAS UPGRADED FOR SOME 2013 PASSATS SO SOME 2013 PASSATS ARE NOT INCLUDED IN RECALL. YET THE VW DEALER TECH NOTED THE DEFORMED SOCKET AND RING NEED TO BE REPLACED WITH UPGRADED PART SO MY 2013 PASSAT HAS A DEFORMED SOCKET AND RING THAT NEED TO BE REPLACED WITH UPGRADED PART. MY VW PASSAT SHOULD BE INCLUDED IN A RECALL.

CLOCK SPRING BROKE

VW IS HAS A RECALL AND WARRANTY EXTENTION ON 2013 - 2014 VW PASSAT TDI WITH ENGINE CODE CKRA, WHICH MINE IS, FOR THE HEATER CORE,. SYSMPTOM ARE NO HEAT ON PASSNAGER SIDE, SAME SYSMPTOM I AM EXPERIENCING. YET VW SAYS MINE IS NOT COVERED YET FALLS IN THE APRAMITERES. THEY CLAIM THERE ARE A RANGE OF VINS BUT WILL NOT PROVIDE ME WITH THAT INFO TO SEE IF MINE IS COVERED. THEY WILL NOT EXPLAIN WHY SOME ARE AND SOME ARE NOTCOVERED AS THEY ARE ALL THE SAME CAR, WITH THE SAME APRT SAME ISSUES, YET VW WILL ONLY COVER REPLACEMENT ON CERATIN MODELS. YET THEY WONT EXPLAIN WHICH.

AIR BAG AND ALL STEERING WHEEL CONTROLS FAILED. HAD SIMILAR ISSUE AND HAD CLOCK SPRING REPLACE 12/26/2016 AND APPEARS TO HAVE FAILED AGAIN 4 YEARS LATER.

MY 2013 VOLKWAGEN PASSAT I PURCHASED IN NOVEMBER OF 2019 HAS CONTINUED TO HAVE SO MANY PROBLEMS INVOLVING WHAT I HAVE BEEN TOLD THE MAJOR RECAL THE VOLKSWAGEN HAS FOR MY VEHICLE. HOW EVER I ONLY SEE THE RECAL FIX FOR MY VEHICLE BACK IN OCTOBER OF 2019 YET IT WAS BACK IN THE DEALER FOR THE SAME RECAL JUST 6 WEEKS AGO AND NOW I HAVE HAD IT IN ANOTHER MACHANIC SHOP FOR THE 2ND TIME NOW SAME RECAL ISSUES AND I CANT GET AN HONES ANSWER FROM ANY ONE. MY VEHICLE WAS ALSO SUPPOSED TO BE AT THE DEALER SHIP JUST ABOUT 6 WEEKS AGO BUT I WENT THERE AND MY VEHICLE WAS NOT THERE YET THEY WOULD NOT GIVE ME ANY INFORMATION AND MY GPS IS ON HOWEVER MY ACCOUNT INFORMATION IS INCORRECT.

STARTING THE CAR IS A PROBLEM . I'LL BE DRIVING IT FROM TIME TO TIME . THEN IT WILL JUST STOP WORKING. SO VERY DANGEROUS WHEN I'M AT A RED LIGHT AND IT STALLS.

TRUNK WIRE HARNESS FAILURE. TRUNK DOES NOT OPEN FROM KEY FOB, DRIVER SIDE BUTTON, OR OUTSIDE TRUNK LEVER. THE ONLY WAY TO OPEN THE TRUNK IN MANUAL LEVER FROM INSIDE THE TRUNK.

CHECK ENGINE LIGHT AND EPC LIGHT SUDDENLY CAME ON DURING ACCELERATION AROUND 40MPH. ACCELERATION DROPPED AND IDLE IS ROUGH. CHECK ENGINE AND EPC LIGHT AND ROUGH IDLE WITH NO ACCELERATION OCCURS EVERY TIME VEHICLE IS STARTED. OBDII CODES SHOW MISFIRE. ONLINE FORUMS SHOW SIMILAR CASES WITH NO CONSISTENT REASON OR FIX BETWEEN 30K AND 70K MILES.

LOW BEAM HEADLIGHT WILL NOT STAY ON. THE CONTACTS BETWEEN THE BULB HOLDER AND THE HEADLIGHT ASSEMBLY DO NOT SAY CONNECTED, THEREFORE, THE LIGHT DOES NOT WORK

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE PARKING THE VEHICLE AT HIS RESIDENCE, THE VEHICLE WAS SHIFTED FROM REVERSE TO PARK HOWEVER, THE VEHICLE WAS REVERSING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED AND STOPPED WITH THE PARKING BRAKE. THE CONTACT WAS UNABLE TO IMMEDIATELY REMOVE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DRIVABLE. ALEXANDRIA VOLKSWAGEN LOCATED AT 107 W GLEBE RD, ALEXANDRIA, VA 22305, (703) 684-8888 WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

PURCHASED THE CAR IN JULY OF 2020 AND HAVE HAD ISSUES WITH HEADLIGHT BULBS NOT WORKING. STARTED OFF WITH LOW BEAMS, REPLACED WITH NEW ONES AND ONLY ONE WORKED. SINCE THEN, THE HIGH BEAMS HAVE QUIT WORKING AS WELL AS THE FOG LIGHTS WHICH WERE REPLACED WHEN PURCHASED VEHICLE.

HELLO I PURCHASE MY PASSAT 2013 LAST YEAR IN DECEMBER IT NEVER GAVE ME A PROBLEM BUT THE ENGINE LIGHT CAME ON AN IT WOULDN GO OFF THAN THE ALL KIND OF DIFFERENT SYMBOLS CAME ACROSS MY DASHBOARD SO I TOOK IT TO THE MECHANIC THEY SAY I NEED NEW GLOW PIPES SO I GOT NEW GLOW PIPES AFTER THEY GOT REPLACED MY CAR STILL WOULDN'T WORK SO THEY SAYED I NEEDED A TURBO ACTUATOR BROUGHT THE TURBO ACTUATOR AN THE MECHANIC CHANGE IT MY CAR STILL WOULDN'T WORK IT WOULDN'T PICK UP SPEED OR NOTHING THE LIGHTS ON THE DASHBOARD HAS BEEN RESTED SEVERAL DIFFERENT TIMES STILL WOULDN'T GO AWAY SO I CALL A ANOTHER MECHANIC TO GET A SECOND OPINION AND HE TOLD ME IT WAS A ELECTRIC PROBLEM THAT MY CAR WAS HOLDING TO MUCH HEAT AFTER CHANGING EVERYTHING MY CAR BEEN PARKED FOR 3MONTHS AN I'M SO SAD I LOVE MY CAR BUT I SEE THAT THEY HAVE A RECALL ON MY CAR AND THE PROBLEM I'M EXPERIENCING SO BASICALLY ALL THE MONEY I SPEND TRYING TO GET IT FIXED WAS A WASTE OF MONEY AND TIME BUT IM GRATEFUL I'M OK AND MY CAR DIDN'T BLOW UP WHILE ME AND MY BABIES WERE IN IT CROSSING THE BRIDGE IT WAS SMOKING SO BAD FROM THE BACK THAN IT STARTED SMOKING FROM UNDER THE HOOD AFTER AGAIN EVERYTHING WAS FIX AN REPLACED THAT WHEN WE LEARN IT WAS A ELECTRICAL PROBLEM AND I WASN'T GOING TO BE ABLE TO DRIVE ANYMORE ALSO I TRY TO CHECK THE BOX FOR THE ELECTRICAL, AN ENGINE AS WELL SORRY ABOUT MY COMPLAINT I TRULY LOVE MY VW PASSAT I HAVE A VW TOURGE ALSO VW OR MY FAVORITE CARS LOOK FORWARD TO TALKING TO SOMEONE SOON

THE REAR DRIVER SIDE TAILLIGHTS AND TURN SIGNAL QUIT WORKING, REPLACED BULBS STILL BROKE. AIRBAG WARNING LIGHT STAYS ON, THIS IS THE SAME PROBLEM THAT MANY OF THE VW HAVE. MY VIN SHOWS THAT 5 REPAIRS HAVE BEEN FIXED IF THESE ARE SUPPOSED TO BE FIXED IT DIDN'T WORK. RECALLS WERE OVER BEFORE I GOT THE CAR SO WHAT AM I SUPPOSED TO DO? THESE PROBLEMS OCCUR WHETHER I'M STATIONARY OR MOVING.

THE CAR CONSUMES TOO MUCH OIL. EVERY MONTH I HAVE TO GET AN OIL CHANGE BECAUSE IT'S ALWAYS RUNNING LOW BEFORE THE NEXT CHANGE DATE. THE CAR PERIODICALLY CUTS OFF WHILE I'M DRIVING IT OR WHEN I STOP.

MY DAUGHTER WAS IN AN ACCIDENT ON AUG 26 OF 2020. SHE WAS MAKING A LEFT HAND TURN WHEN ONCOMING TRAFFIC STRUCK HER IN PASSENGER FRONT BUMPER AND FENDER. HER CAR WAS TOTALED BECUASE OF FRAME DAMAGE. SHE ESTIMATES THE OTHER CAR WAS TRAVELING 25-30 MPH AT TIME OF IMPACT. SHE WAS IN THE PROCESS OF BRAKING AT IMPACT. NO AIRBAGS DEPLOYED ON THE VW AS YOU CAN SEE IN THE PICTURES. ALL AIRBAGS DEPLOYED ON OTHER CAR (2013 HONDA CRV). MY CONCERN IS THE AIRBAG RECALL WAS PERFORMED PRIOR TO PURCHASING THE CAR, YET FAILED TO DEPLOY. I'VE NOTIFIED VW CUSTOMER CARE WITH LOCATION OF VEHICLE, YET THEY WONT INSPECT IT TIL I PROVIDE POLICE REPORT, WHICH IS VERY INCONVENIENT TO OBTAIN, CITING THEY CAN NOT OBTAIN IT. I TOLD THEM WHERE VEHICLE IS LOCATED, OR WAS. I FEAR IT MAY BE SOLD AND CANNIBALIZED BEFORE DETERMINING WHY THEY DID NOT DEPLOY.

2014 PASSAT WITH CONTINETAL CONTIPRO TIRES. MY REAR TIRE SIDEWALL BLEW ON HIGHWAY. WITH 60K MILES. I TRACKED MY PATH DID NOT FIND ANY DEBRIS THAT COULD HAVE CAUSE THE BLOW OUT. IVE SEEN MANY CONPLAINTS ABOUT THIS TIRE FOR SAME THING. THEY SHOULD BE CHECKED WE DONT WANT FIRESTONE PART 2

A. THE ENGINE. 1. MY VOLKSWAGEN PASSAT 2013 TDI CAN NOT PASS MASSACHUSETTS STATE INSPECTION, AFTER SEVERAL TIMES OF REPAIR THE PROBLEM WAS TRACKED TO EMISSION THAT THE REPAIR SHOP WAS NOT ABLE TO FIX IT (ALPHACARS & MOTORCYCLES, ALPHACARS, 649 MASSACHUSETTS AVE, BOXBOROUGH, MA 01719, PHONE: (978) 263-9000). (DATES OF REPAIRS: ~05/30/2020, ~06/29/2020) 2. DEALER DID THREE RECALLS AND REPAIRING FOR EMISSION, CHARGED $590 (07/31/2020). BUT EMISSION ISSUE PERSISTED (08/27/20), AND NEEDED TO BE RETURNED TO DEALER (08/28/20). 3. DEALER INTENDED TO CHARGE ANOTHER $650 FOR 'DIAGNOSIS' OF THE EMISSION ISSUE (09/09/2020). 4. THE DIESEL EMISSION ISSUE OF THIS VEHICLE IS NOT FIXED AFTER MANY REPAIRS, WHEN THIS ISSUE CAN BE FIXED IS UNKNOWN, WHETHER IT IS POSSIBLE TO HAVE THIS ISSUE FIXED IS UNKNOWN. GIVEN THAT THIS DIESEL EMISSION ISSUE COMES FROM VOLKSWAGEN'S WELL KNOWN SOFTWARE SCANDAL ON DIESEL EMISSIONS, AND LIKELY DUE TO DEFECTIVE MODIFICATION CONDUCTED LATER, THIS VEHICLE IMPOSES A MAJOR RISK TO DRIVER'S SAFETY. B. AIRBAG. EVERY TIME I START THE VEHICLE, I GOT WARNING MESSAGE ABOUT THE AIRBAG, EVEN THOUGH THE VEHICLE IS REGULARLY MAINTAINED BY VOLKSWAGEN DEALER. THE AIRBAG MAY BE DEFECTIVE, AND IMPOSES A MAJOR RISK TO DRIVER'S SAFETY. C. THE VEHICLE HAD MAJOR COOLANT LEAKING. AT REGULAR MAINTENANCE WITH DEALER, AFTER MY COMPLAINT, THE DEALER FOUND A HOLE AND FIXED IT. AROUND MIDDLE OF JUNE, 2020, THE LEAKING BECAME VERY SEVERE, I GOT WARNING LIGHT WHEN DRIVING ON HIGHWAY, AND THE ENGINE TEMPERATURE WAS VERY HIGH AND HAD A DANGER OF COMPLETE SHUTDOWN.

PURCHASED VEHICLE LESS THAN 6 MONTHS AGO AND WOULD NOT START. HAD IT TOWED AND TECH STATES IT IS FUEL PUMP AND FUEL TANK.

WHILE IN MOTION, THANKFULLY AT A LOW SPEED, THE CAR SUDDENLY STALLED, THOUGH THE RADIO STAYED ON. AFTER GETTING OFF THE ROAD, I SAW THAT THE CHECK ENGINE LIGHT WAS ON AT THAT POINT, BUT IT TURNED OFF ONCE THE CAR WAS RESTARTED, ONLY TO TURN ON AGAIN SIX DAYS LATER.

FOUR DAYS FROM HAVING MY OIL CHANGED, THE ENGINE SEIZED WHILE DRIVING ON THE INTERSTATE.

A BAD DESIGN ON THE TRUNK WIRING HARNESS. AFTER A FEW YEARS OF OPENING AND CLOSING THE TRUCK, BECAUSE OF THE PLACEMENT OF THE TRUNK HARNESS THIS MOTION DETERIORATES THE WIRING HARNESS CAUSING IT TO FAIL OVER TIME. THE VEHICLE IS STATIONARY. THERE IS CURRENTLY NO MANUFACTURE ASSISTANCE WITH THIS ISSUE NOT A RECALL ASSOCIATED WITH THE ISSUE.

THE DRIVER AIRBAG LIGHT IS ON. HAS BEEN ON SINCE I PURCHASED THE VEHICLE.

2013 PASSAT TDI. 136000 MILES. VEHICLE WAS DRIVING AT HIGHWAY SPEEDS AND THE GLOW PLUG LIGHT STARTED TO FLASH, NO OTHER INDICATOR LIGHTS OR CAR PERFORMANCE ISSUES WERE NOTED AT THIS TIME. CAR WAS PULLED OVER SAFETY TO A TOWN WITHIN 5 MILES, THE CAR WAS SHUT DOWN. JUST TO SEE IF IT WAS A GLITCH CAR WAS RESTARTED BRIEFLY AND THE CHECK ENGINE LIGHT REMAINED ON. CAR WAS IMMEDIATELY TURNED OFF. WHILE ON THE PHONE RELAYING MY INFORMATION TO FAMILY, BYSTANDERS ADVISED ME THAT THE CAR WAS ON FIRE BELOW THE ENGINE BAY. THE FIRE WAS QUICKLY PUT OUT WITH WATER. THE DAMAGE SEEMS TO BE IN THE SAME AREA AS HAS BEEN NOTED BY RECALLS 17V309000 AND 16V171000, BOTH OF THESE RECALLS WERE COMPLIED WITH PRIOR TO THIS EVENT. DOCUMENTATION OF THIS IS MAINTAINED WITH THE OWNER. ALL SCHEDULED MAINTENANCE AND REPAIRS HAVE BEEN COMPLETED AT VOLKSWAGEN DEALERSHIPS SINCE PURCHASE, ALL RECORDS MAINTAINED.

2013 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO DEALERSHIP FRAUD. *LD THE CONSUMER STATED HE REQUESTED FOR REAR BUMPER SPOILER TO BE REPLACED. THE CONSUMER STATED THE DEALERSHIP CHARGED A DIAGNOSTIC FEE BUT, DID NOT COMPLETE THE REQUESTED WORK. *JS

THE CAR IS BURNING OIL AT AN ALARMING RATE. I HAVE TO ADD 4 QUARTS OF OIL BETWEEN OIL CHANGES.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE DRIVER'S AIR BAG WARNING LIGHT ILLUMINATED. HERITAGE VOLKSWAGEN OF WEST ATLANTA (1981 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 872-0033) WAS CONTACTED AND INFORMED MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 181,305.

I PURCHASED MY CAR NOVEMBER 20TH 2019 WITH 85,000 MILES AND 10 WEEKS LATER WHEN IT BROKE DOWN I WAS TOLD I HAD NO WARRANTY AND THEY SAY THEY ONLY SELL USED CERTIFIED WITH WARRANTY USED VEHICLES AND I WAS FORCED TO PAY 25,00 DOLLARS AND WHEN I PICKED MY CAR UP 11 DAYS LATER MY EXTRA KEY FOB WAS MISSING AND I WAS TREATED SO INCREDIBLY BAD.MY LOAN WAS SUPPOSED TO BE PROCESSED ASAP AND I SPOKE WITH THE BANK AND EVERYTHING WENT THRU AND THEN LITHIA MOTORS TOOK MY LOAN DOCS FROM WHEN I SIGNED ON NOVEMBER 20TH AND THEY COPIED THEM AND PUT THE DATE FOR NOVEMBER 21ST AND I DO HAVE THE DOCUMENTS FROM MY CAR INSURANCE COMPANY AND THE CALL WAS RECORDED WITH MY SELF THE EMPLOYEE AT LITHIA AND MY INSURANCE COMPANY AS WE GIVE INFORMATION ABOUT THE LOAN AND CAR I WAS PURCHASING AND CONSIDER LITHIA MOTORS DOES NOT ALLOW VEHICLES TO LEAVE THE LOT UNLESS A BINDER IS IN THERE POSITION. AND NOW THE FUEL SYSTEM HAS HAD ISSUES AND MY VEHICLES NOT RUNNING AND I FEAR THE LASH BACK FROM THEM SINCE THEY ABOUT TO BE SERVED WITH A LAWSUIT FROM MY LAWYER. *TR

THE CAR HAS COOLANT ISSUES, HAD POWER STEERING SYSTEM REPLACED, NOW THERE'S A GAS LEAK, REPLACED GAS CAP LOSS OF POWER SUSPENSION IS HORRIBLE NOW EVERYTIME I REFUEL THE CAR STRUGGLES TO TURN ON. *TR

WHEN DRIVING OR STATIONERY THE DRIVER SIDE LOW BEAM LAMP GOES ON/OFF BY ITSELF. I HAVE THE HEADLAMP SWITCH SET ON AUTO POSITION I REPLACE THE BULB BUT THE PROBLEM PERSIST. *TR

YESTERDAY MORNING MY CAR NOTIFIED ME TO CHECK MY LEFT LOW BEAM. AFTER LOOKING AT IT I NOTICED THAT I WAS OUT. I WENT OVER TO A PARTS STORE AND BOUGHT THE BULB. I REPLACED IT, AND WORKED AFTER WIGGLING IT AROUND. THIS MORNING I TURN ON MY CAR TO THE SAME NOTIFICATION ON MY CAR. I WALK OUT AND NOTICE THAT THE BULB IS OUT AGAIN. I OPEN THE HOOD OF MY CAR AND NOTICE A LITTLE SMOKE COMING FROM THE LOW BEAM AREA. WHEN I HAD PULLED OUT THE LOW BEAM BASE WITH THE BULB STILL ATTACHED SOME SMOKE WAS COMING OUT OF THE CONTACTS. AFTER SOME RESEARCH I HAVE SEEN MANY PEOPLE HAVE HAD THIS EXACT ISSUE AND TURNS OUT THAT THE MODULE MELTS THE CONTACTS OF THE SOCKET, RESULTING IN LOSING CONNECTION. I'M LUCKY THAT I MANAGED TO PULL THE BASE OUT IN TIME. IF I HAD NOT OPENED MY HOOD A FIRE COULD POTENTIALLY HAVE STARTED. THIS IS A SERIOUS ISSUE AS THIS IMPEDES THE DRIVER'S VISIBILITY TO DRIVE WHICH CAN RESULT IN AN ACCIDENT WHETHER IT'S WITH THEMSELVES OR ANOTHER DRIVER ON THE ROAD.. OR FAR WORSE A CYCLIST AT NIGHT. NOT TO MENTION YOU CAN RECEIVE A TICKET FOR HAVING A HEADLIGHT OUT.

CAR DEALER CLAIMED THEY HAD FIXED ALL NECESSARY REPAIRS TO CAR THAT I HAD SAID WERE NEEDED PRIOR TO ME PURCHASING. THE INDICATOR LIGHTS WENT OFF AS SOON AS CAR GOT MOVING. CONTACTED AUTO DEALER WHO SAID THEY WOULD TAKE IT BACK IN AND GET IT TAKEN CARE OF. THEN REFUSED TO WORK ON CAR, TOLD ME TO TAKE IT TO MECHANIC NEAR ME AND SEND THEM THE INFORMATION TO HAVE IT COVERED. THEN REFUSED TO PAY FOR REPAIRS TO CAR. DUE TO THEIR INCORPORATION AND REFUSALS NEARLY RESULTED IN ACCIDENT WHEN CAR TIRE BLEW OUT WHILE DRIVING THROUGH TOWN. CAR WAS GOING AT LOW ENOUGH SPEED TO STOP BEFORE MORE DAMAGES COULD TAKE PLACE. NOW DEALER REFUSING TO EVEN TALK TO ME.

NO AIR BAG DETECTED IN THE CAR

MY FIANCE WAS TAKING A LEFT TURN CROSSING A BUSY ROAD DURING HOURS OF DUSK. HEADLIGHTS WERE ON. HE WAS NOT ABLE TO SEE THE OPENING OF THE ROAD WHEN TURNING AND DROVE OVER THE SIDE WALK AND CRASHED. FRONT AIR BAGS DEPLOYED AND WINDSHIELD CRACKED. 3 TIRED POPPED ALONG WITH OTHER FONT END BODY DAMAGE. I HAD JUST PURCHASED CAR FROM A DEALERSHIP A FEW MONTHS EARLIER. LATER I RESEARCHED ANY RECALLS ON MY VEHICLE AND A RECALL DEALING WITH HEADLIGHT ISSUES AND THE HEADLIGHTS ON MY VEHICLE NOT BEING ABLE TO BE ADJUSTED PROPERLY, CAME UP. IF THIS ISSUE WAS FIXED BEFORE I BOUGHT THE CAR, MY FIANCE WOULD HAVE NOT CRASHED.

2013 PASSAT TDI SEL. EMISSION MODIFICATION AT 28,514 MILES. NOW 29,200 MILES ON ODOMETER. BOUGHT THE CAR LESS THAN A MONTH AGO. VEHICLE IS EQUIPPED WITH DIESEL MISFUELING GUARD. STOPPED AT GROCERY STORE AND ALSO FILLED UP DIESEL FROM SAM'S CLUB. DROVE 4 MILES DOWN THE ROAD AROUND 40 MPH AND ABOUT TO ENTER HIGHWAY WHEN GLOW PLUG INDICATOR STARTED FLASHING AND CHECK ENGINE LIGHT ILLUMINATED. HEARD SOME RATTLING AND THE ENGINE SHUT DOWN WITHOUT WARNING. COASTED OVER TO SHOULDER. WOULD NOT START. ABANDONED THE CAR FOR THE NIGHT. NEXT DAY I HAD THE CAR TOWED TO VW. THEY TESTED THE FUEL AND IT TESTED FINE. DIAGNOSED AS A FAILED HIGH PRESSURE FUEL PUMP. IT EXPLODED AND SENT SHRAPNEL THROUGH THE FUEL LINES AND FORWARD INTO THE ENGINE AND EXHAUST SYSTEM. ALSO SENT SHRAPNEL BACKWARDS INTO FUEL FILTER, FUEL TANK, AND LOW PRESSURE FUEL PUMP. $5500-$7500 REPAIR QUOTED IF NOT UNDER WARRANTY.

MINOR FRONT END COLLISION CAUSING EXPLOSION OF CAR CAUSING MY SON TO BURN TO DEATH

VEHICLE STRUCK A TREE AND CAUGHT ON FIRE. MY BROTHER IN LAW WAS KILLED.

THE TDI DIESEL TANK SLOSHES WHEN ACCELERATING FROM A STOP. THE NOISE IS A MAJOR NUISANCE. ARE THERE NO BAFFLES IN THE FUEL TANK?

MY 2013 VW PASSAT TDI HAS BEEN TO THE DEALERSHIP 3 TIMES FOR A CRANK BUT NO START CONDITION.FIRST TIME WHEN THE TOW TRUCK DRIVER DROPPED IT OFF IT STARTED RIGHT UP, SO WE PICKED IT UP AND WENT ON OUR WAY. THE SECOND TIME IT HAD A BAD FUEL LIFT PUMP THAT THEY REPLACED THE THIRD TIME A COMPLETE HPFP FAILURE THAT AT 151,000 MILES THEY WILL NOT TAKE CARE OF. AFTER LOOKING INTO THE PROBLEM I FIND OUT THAT THE FAULTY LIFT PUMP MAY HAVE CONTRIBUTED TO THE FAILURE AND IN CALIFORNIA THIS SEEMS TO BE A VERY COMMON PROBLEM. CAN YOU HELP IN ANY WAY? THANK YOU RON

PASSAT WAS TRAVELING SOUTH WHEN ANOTHER VEHICLE RAN A STOP SIGN, TURNED NORTH INTO THE SOUTHBOUND LANE, AND HIT PASSAT ON PASSENGERS SIDE FRONT CAUSING CAR TO SPIN AND COME TO A STOP WHEN IT HIT FRONT CENTER INTO A LIGHT POLE. SEATBELTS DID NOT LOCK, AIRBAGS DID NOT DEPLOY, EVEN THOUGH ALL RECALLS HAD BEEN DONE IN SEPTEMBER. PASSAT WAS COMPLETELY TOTALED. INSURANCE ADJUSTER AND MECHANICS ADVISED US THAT AIRBAGS SHOULD HAVE DEPLOYED. DRIVER OF PASSAT WAS INJURED DUE TO FAILURE OF SAFETY FEATURES.

SQUEAKING IF SUSPENSION WHEN I GO OVER BUMPS

REVERSE LIGHTS STOP WORKING

CAR FREQUENTLY STALLS AND THE PICKS UP WHEN ACCELERATING FROM A STOP.WHEN I'M PULLING OUT INTO TRAFFIC IT GETS VERY SCARY WHEN YOU'RE ALREADY OUT IN THE LANE AND IT LOSES POWER AND AFTER SEVERAL SECONDS IT PICKS UP. THIS HAPPENS EVERY DAY.

THE DRIVER DOOR WILL NOT OPEN FROM THE OUTSIDE OR INSIDE. THERE ARE MANY REPORTS THAT HIS OCCURS IN COLD CLIMATES DUE TO WATER GETTING INTO THE LOCK ACTUATOR MECHANISM. IF YOU CANNOT OPEN A DOOR TO EXIT THE VEHICLE, THAT IS A SIGNIFICANT SAFETY CONCERN.

I ATTEMPTED TO ENTER MY VEHICLE, BUT THE DRIVER SIDE DOOR WOULD NOT OPEN. THE CAR WAS STATIONARY. THE TEMPERATURE WAS BELOW 30F. AFTER FINALLY GETTING IN THE CAR, I WAS NOT ABLE TO EXIT THE CAR THROUGH THE DRIVER SIDE DOOR BECAUSE IT WAS STILL STUCK. THE CAR HAD BEEN DRIVEN AROUND 40 MILES BEFORE GETTING TO MY DESTINATION. THE CAR WAS STATIONARY AND NOT RUNNING WHILE TRYING TO GET OUT. I COULD HAVE BECOME TRAPPED IN THIS VEHICLE IN AN EMERGENCY. I AM NOT EXTREMELY MOBILE AND HAD A LOT OF ISSUES EXITING THE CAR.

SINCE I BOUGHT THE CAR I'VE ALWAYS HAD ISSUES WITH THE OIL CONSUMPTION. I WAS TOLD IT WAS 'NORMAL' TO LOOSE UP TO 8 COURTS OF OIL IN-BETWEEN MY OIL CHANGES. THE DEALERSHIP TOLD ME THIS!! THE CAR HAS BEEN VERY WELL TAKEN CARE OF, I GET OIL CHANGES EVERY COUPLE THOUSAND MILES INSTEAD OF EVERY 10,000 LIKE VW RECOMMENDS. IF I DID THIS MY ENGINE WOULD QUIET LITERALLY BLOW UP. I'VE BEEN TOLD REPEATEDLY BY MULTIPLE FOREIGN REPAIR SHOPS (NON VW DEALERSHIP) THAT THIS IS A COMMON ISSUE WITH THIS MOTOR BUT FOR WHATEVER REASON THE 2013 CC MODELS WERE NOT RECALLED. BY THE SOUNDS OF IT'S A REPAIR THAT VW REFUSES TO ACKNOWLEDGE OR FIX. I'M UPSIDE DOWN ON THE LOAN & HAVE BEEN TOLD I BASICALLY NEED A WHOLE NEW ENGINE. NOW, EVERY TIME I REFUEL I HAVE TO ADD A QUART OF OIL OTHERWISE MY CHECK ENGINE LIGHT COMES ON OR I RECEIVE A 'CHECK OIL PRESSURE. ENGINE OFF' MESSAGE. I MIGHT BE A FEMALE BUT I'M NOT THAT STUPID TO KNOW THAT THIS ISN'T NORMAL! THIS IS A CONSTANT ISSUE!

THE FRONT DRIVER SIDE DOOR WILL NOT LOCK. IT WILL NOT LOCK WITH THE FAB, OR USING THE MANUAL KEY LOCK.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE PASSENGER SIDE HEADLIGHT FAILED TO OPERATE INTERMITTENTLY WHILE IN USE. THE LIGHT WOULD ONLY ILLUMINATE WHEN MANEUVERED IN A CERTAIN POSITION. THE FAILURE WOULD EVENTUALLY RECUR. THE CONTACT TOOK THE VEHICLE TO VOLKSWAGEN OF SOUTH CHARLOTTE (9900 SOUTH BLVD, CHARLOTTE, NC 28273, (704) 612-0407) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE OCCURRED IF THE HOOD WAS SHUT FORCEFULLY. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 19V389000 (EXTERIOR LIGHTING), BUT THE VIN WAS EXCLUDED. THE MANUFACTURER WAS NOTIFED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000.

MY VEHICLE FOR SOME REASON IS NOT UNDER THE RECALL FOR ALL OTHER MODELS WITH SAME DEFECT. I HAVE A INTAKE MANIFOLD MALFUNCTION THAT WAS RECALLED ON ALL CC'S OF MY YEAR AND PRIOR BUT FOR SOME REASON MY MODEL WASN'T COVERED AND SHOULD BE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING, THE CONTACT WAS PULLED OVER BY A TROOPER BECAUSE THE DRIVER'S SIDE HEADLIGHT WAS NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEADLIGHT BULB WAS MELTING THE SOCKETS AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V389000 (EXTERIOR LIGHTING). THE CONTACT CALLED WEST BROAD VOLKSWAGEN (9001 W BROAD ST, RICHMOND, VA 23294, (804) 270-9000) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO GOSSET VOLKSWAGEN (1875 COVINGTON PIKE, MEMPHIS, TN 38128, (901)388-8989) FOR INSPECTION. THE DEALER STATED THAT THE HEADLIGHTS HAD A SOCKET FAILURE AND THE HEADLIGHT CASE NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V125000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

DRIVER'S SIDE DOOR FROZEN SHUT IN WINTER AND UPON OPENING HANDLE/LOCK BECAME INOPERABLE RESULTING IN FAILURE OF DOOR TO REMAIN CLOSED/LOCKED DURING OPERATION - DOOR WOULD SWING OPEN ON TURNS PRESENTING A SAFETY HAZARD. RESEARCH SUGGESTS THAT THIS IS A KNOWN PROBLEM.

I TOOK MY VEHICLE IN TO VW OF CHATTANOOGA IN AUGUST TO GET THE AIRBAG RECALL TAKEN CARE OF AND NOW MY SURPRISE MY "CLOCK SPRING" IS NOW NOT WORKING. I CALLED VW OF CHATTANOOGA AND DESCRIBED THAT THE CONTROLS ON THE STEERING WHEEL WAS NOT WORKING, THERE IS A CLICKING SOUND WHEN TURNING THE WHEEL AND DISCUSSED MY SAFETY CONCERNS. I MENTIONED TO VW OF CHATTANOOGA THAT I WAS CONCERNED THAT THE AIRBAG WILL JUST BLOW UP AND HE SAID IT JUST WILL NOT DEPLOY IN THE EVENT OF AN EMERGENCY. SO I'M LIKE NOW WHAT DO I DO, I HAVE A VEHICLE I CANNOT DRIVE AND THE LAST ONES TO MESS WITH IT WAS THEM! THEY ASKED IF THE AIRBAG LIGHT CAME ON WHY DIDN'T I BRING BACK IN? I SAID BECAUSE I HAVE BEEN ON MILITARY ORDERS FOR AWHILE. THEY ALSO SAID INITIALLY IT WAS COVERED UNDER WARRANTY AND NOW THEY ARE SAYING IT WILL COST $732 TO GET IT FIXED! I CALLED VW CARE AND THEY JUST SAID MY CAR WAS OUT OF WARRANTY AND IT MAYBE A WORKSMAN ISSUE BUT THE DEALERSHIP WILL HAVE TO WORK WITH YOU ON THAT. NOT TO MY SURPRISE BUT VW OF CHATTANOOGA CHOSE NOT TO PROVIDE ANY MEANS OF SOLUTION OR CUSTOMER SERVICE.

VEHICLE HAS 49000 MILES AND IS A GASOLINE ENGINE. PASSENGER SIDE HEAT ONLY BLOWS COLD AIR, WHICH PREVENTS THE WINDSHIELD FROM DEFROSTING/DEICING IN WINTERTIME, AFFECTING VISIBILITY AND SAFETY. DRIVER'S SIDE IS NOT AFFECTED. RESEARCH SUGGESTS THAT THE PROBLEM IS THE RESULT OF A DEFECTIVE HEATER CORE SIMILAR TO THAT FOUND WITH DIESEL VERSIONS OF THE VEHICLE. THIS ISSUE SHOULD NOT BE OCCURRING WITH A VEHICLE ONLY HAVING 49000 MILES.

CHECK ENGINE LIGHT AND EPC LIGHT TURNED ON. SOMETIMES MY CAR WILL NOT START, BUT THEN OTHER TIME IT WITH START WITH ONE TURN. ALSO WHILE I AM DRIVING, IT LOOSES POWER SOMETIMES. ONE TIME THE CAR SHUT OFF COMPLETELY WHILE I WAS IN DRIVE. I TOOK IT TO THE MECHANIC AND HE DID A DIAGNOSTIC COMPUTER CODE CHECK. THE CODE WAS READING CAMSHAFT POSITION SENSOR MALFUNCTION. THE MECHANIC REPLACED THE SENSOR BUT NOTICED THAT THE METAL ON THE SENSOR IS SHEARING SIGNIFICANTLY.

WHILE DRIVING THE VEHICLE MAKE A RIGHT TURN THE AIRBAG IN THE STEERING WHEEL OPENED WITHOUT IMPACT OR SUDDEN MOVEMENTS. IT DID NOT BREAK THROUGH THE STEERING WHEEL CASEMENT BUT INDICATOR LIGHT CAME ON AND ALL THE FUNCTIONS ON THE STEERING WHEEL STOPPED WORKING

I WAS SOLD A VOLKSWAGEN PASSAT NEVER WAS TOLD ABOUT ALL THE RECALLS IT HAD SO I HAD THE CAR ABOUT 3 MONTHS AND THE ADBLUE MESSSED UP AND ENGINE WOULDN'T START BUT THE DAY I TOOK MY CAR TO GET SERVICED THEY IGNORED ALL THE LIGHTS THAT WERE ON THE DASHBOARD SO I TOOK THE CAR BACK AND THEY ACTED LIKE THEY DIDN'T SEE THEM SAID THEY WOULD TURN OFF SO WE LEFT AND BEFORE WE GOT HOME THE CAR STARTED SMOKING I CALLED AND THEY SAID THEY WOULD HAVE TO LOOK AT IT T SEE WHAT WAS WRONG WHEN WE JUST LEFT THE DEALERSHIP THEY WOULD NOT TOW IT OR PAY FOR A TOW WE TOOK IT IN THEY FIXED THE FUEL INJECTOR AND THEN CALLED AND SAID THEY FOUND ANOTHER ISSUE AND EVER ISSUE THEY HAVE FOUND HAS AL BEEN ONE OF THE RECALLS AND I CALLED AND TOLD THEM I WAS WORRIED BOUT MINE N MY KIDS SAFETY CUZ ONE OF THE RECALLS COULD CAUSE A FIRE AND I DIDN'T WANT THAT TO HAPPEN AND THEY TOLD ME THERE WAS NOTHING WRONG IT WASN'T AN OPEN RECALL BUT YET EVERY RECALL IS WHAT'S MESSING UP AND I CALLED THERE COMPANY VW AT TOURNEY ADVOCATE FOR THE SETTLEMENT THEY GOT FOR THESE RECALLS AND MY CAR WAS INCLUDED IN THE SETTLEMENT FOR THE RECALL AND ALL THE RECALLS GOT THEIR MONEY BACK OR A NEW CAR AND THIS DEALERSHIP SAID IT'S NOT THEIR PROBLEM I BOUT IT WITH A WARRANTY BUT PRETTY MUCH THEY GOT PAID FOR MY PIECE OF SHOT CAR AND JUST SOLD IT WITH A WARRANTY I OWE 26000 AND HAD THE CAR 3 MONTHS AND THE WARRANTY IS ONLY GOOD ANOTHER 20000 MILES I'M CONCERNED ABOUT THEM FRAUDUNG PEOPLE INTO BUYING LEMONS AND THE SAFETY OF PEOPLE WHO GET THESE CARS

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE STEERING WARNING INDICATOR ILLUMINATED. AFTER WAITING TWENTY MINUTES, THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO GUNTHER VOLKSWAGEN OF FORT LAUDERDALE (1660 S STATE RD 7, FORT LAUDERDALE, FL 33317, (954) 420-7374) WHERE UNKNOWN REPAIRS WERE MADE TO THE STEERING WHEEL; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,401.

VOLKSWAGEN REPLACED MY VEHICLE STEERING WHEEL "CLOCKSPRING" UNDER A PREVIOUS SAFETY RECALL. MY CAR HAS NOW RECENTLY SUFFERED FROM A FAILED STEERING WHEEL "CLOCKSPRING". MY DRIVERS SIDE FRONT AIRBAG IS NOW INCAPACITATED, MY HORN NO LONGER WORKS AND MY STEERING WHEEL CONTROLS DO NOT WORK. THIS OCCURRED UPON MY MAKING A FULL LEFT HAND TURN, UPON MAKING THE TURN, I HEARD CRACKING SOUNDS COME FROM MY STEERING WHEEL AND ALL OF THE SUDDEN, I GOT AN AIRBAG ERROR WARNING LIGHT (I STILL DO), MY HORN DID NOT WORK (STILL DOES NOT) AND MY STEERING WHEEL CONTROLS DID NOT WORK (STILL DON'T). THIS SHOULD BE A SECOND RECALL TO COVER THIS ISSUE BECAUSE THE "CLOCKSPRING" WAS FORMALLY RECALLED FOR THE EXACT REASONS THAT I (AND APPARENTLY A LOT OF OTHER AUTO OWNERS) NOW SUFFER FROM AND THE SUPPOSED REPLACED CLOCKSPRING IS CAUSING THE SAME SAFETY ISSUES. VOLKSWAGEN IS CURRENTLY NOT TAKING RESPONSIBILITY FOR INSTALLING FAULTY "CLOCKSPRINGS" OR NEGLIGENT AUTO DESIGN FOR THIS ISSUE. A NEW SAFETY RECALL FOR THIS SHOULD BE ISSUED

THE VOLKSWAGEN T-CROSS MODEL STANDS ON A LIFTING PLATFORM IN A CAR TOWER ON THE VOLKSWAGEN FACTORY PREMISES. PICTURE ALLIANCE | PICTURE ALLIANCE | GETTY IMAGES VOLKSWAGEN SAID FRIDAY IT'S RECALLING 679,000 U.S. VEHICLES SOLD SINCE 2011 WITH AN ELECTRICAL ISSUE THAT COULD CAUSE THE CAR TO ROLL AWAY. THE AUTOMAKER SAID DRIVERS COULD REMOVE THE KEY AFTER STOPPING WITHOUT PLACING THE CAR IN PARK, INCREASING THE RISK OF THE CAR ROLLING AWAY. VW ATTRIBUTED THE PROBLEM TO A BUILDUP OF SILICATE ON A SHIFT LEVER MICRO SWITCH CONTACT. THE COMPANY SAID DEALERS WILL INSTALL AN ADDITIONAL SWITCH AND CIRCUIT BOARD AND DISABLE A MICRO SWITCH ON AFFECTED CARS. VOLKSWAGEN SPOKESMAN MARK GILLIES SAID THERE ARE NO REPORTED INJURIES OR ACCIDENTS RELATED TO THE RECALL. THE RECALL COVERS THE COMPANY'S JETTA, BEETLE, BEETLE CONVERTIBLE, GOLF, GOLF SPORTWAGEN AND GTI MODELS FROM 2011 THROUGH 2019.

TAKATA INFLATORS I GOT INTO A VEHICLE COLLISION WITH ANOTHER VEHICLE AND SUFFERED A CONCUSSION DUE TO MY AIRBAGS FAILING TO DEPLOY IN MY VEHICLE.

ABOUT A YEAR AGO WE NOTICED A STRANGE ODOR DEVOLOPING IN THE CAR AND RESEARCHED THAT IT COULD BE A WAX VW PUTS ON THE PLASTICS. IN THE HEAT THIS MAX PUTS OFF AN ODOR. AFTER A WHILE MY SON STARTED DEVOLOPING SINUS ISSUES TO THE POINT HE WAS AT THE DOCTOR GETTING MEDICINE TO TREAT. THIS SUMMER HE DID NOT DRIVE THE CAR MUCH AND WE NOTICED HE WAS NOT SICK. I CONTACTED VW ON 7/23/19 WITH THE CONCERN OF MOLD OR THE PLASTIC ISSUE. I DROPPED OFF THE CAR TO A DEALER ON 7/27/19 TO HAVE A MOLD TEST DONE, THE RESULTS WERE TOLD TO ME THAT LEVELS OF MOLD WE ACCEPTABLE LEVELS BUT I WAS NOT TOLD ACCORDING TO WHO'S LEVEL. WHEN I OR MY SON DRIVE THIS CAR WE DEVELOP HEADACHES AND SINUS ISSUES CAUSED FROM THE ODOR THE CAR IS PUTTING OFF IN THE PASSENGER CABIN. AS OF TODAY 8/13/19 VW HAS TURNED IT OVER TO THE DEALER TO CHARGE ME $245.00 TO LOOK FOR A LEAK. THEY ARE NOT LOOKING AT THE WAX ON THE PLASTIC WHICH THEY HAVE AGREED THEY DO. AFTER LOOKING AT ISSUES ON THE INTERNET WITH VW ODORS THERE ARE MANY OUT THERE CAUSING ISSUES. THIS ISSUE GETS WORSE WHEN USING THE AC.

ISSUE: DIFFICULTY FILLING GAS TANK AT ALL GAS STATIONS. FUEL PUMP AUTOMATICALLY SHUTS OFF WHEN I INSERT THE PUMP INTO THE GAS TANK. IN ORDER TO GET THE PUMP TO FILL THE GAS TANK, I NEED TO PULL THE PUMP OUT AND KEEP NOZZLE CLOSE TO THE OPENING OF THE GAS TANK. IT TAKES MULTIPLE ATTEMPTS TO GET THE PUMP TO FILL THE TANK. BECAUSE I HAVE TO KEEP THE PUMP CLOSE TO THE OPENING OF THE GAS TANK, ON TWO SEPARATE OCCASIONS THE GAS PRESSURE FROM THE PUMP WAS STRONG WHICH CAUSED IT TO SPRAY OUT OF THE GAS TANK, AND ALL OVER MYSELF. THIS IS A HAZARD! NOTE, I HAVE TAKEN THE CAR TO THE DEALERSHIP AND THEY WERE UNABLE TO IDENTIFY THE PROBLEM.

CLOCK SPRING FAILURE AFTER MANUFACTURER RECALL "FIX". VEHICLE WAS IN MOTION, MAKING A ROUTINE TURN WHEN LOUD CLICKING SOUND WAS NOTED. IMMEDIATE FAILURE OF AIRBAGS, HORN, AND ALL STEERING WHEEL CONTROLS, INCLUDING HANDS-FREE SAFETY FEATURES.

ENGINE SHUTS OFF UNEXPLAINABLY. THIS HAS OCCURRED WHILE THE VEHICLE WAS STATIONARY ON A CITY STREET AND IN MOTION ON THE HIGHWAY. THE COMPONENT PART/SYSTEM THAT IS CAUSING THE SAFETY RISK IS UNKNOWN TO ME AS WELL AS THE VOLKSWAGEN DEALERSHIP AND FOREIGN AUTO MECHANIC THAT I HAVE TAKEN THE VEHICLE TO, TO HAVE IT SERVICED.

WHILE DRIVING MY 2013 VW PASSAT, THE AIRBAG LIGHT CAME ON, ON THE DASHBOARD AND STARTED BEEPING. WHEN I PULLED INTO MY GARAGE, I NOTICED THAT THE HORN NO LONGER WORKED AND NONE OF THE STEERING WHEEL FUNCTIONS WORK ANYMORE. I HAVE ONLY 56,718 MILES ON THE CAR AND THE VW DEALER SAYS IT IS NOT COVERED UNDER A RECALL AND I WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIR BECAUSE MY WARRANTY DEDUCTIBLE IS $500. THIS IS A SAFETY ISSUE AND VW SHOULD BE REQUIRED TO REPAIR THESE AIRBAG ISSUES, NOT US, THE CONSUMER. THIS IS NOT SOMETHING WE (THE CONSUMERS) ARE CAUSING, THIS IS A VW QUALITY ISSUE.

TAKATA INFLATOR MAYBE. IN 2015 MY VEHICLE WAS TBONED BY ANOTHER VEHICLE, TO WHERE THE IMPACT EVEN CAUSED MY CAR TO SPIN, YET NO AIRBAG WAS DEPLOYED, EVEN THE POLICE AT THE SCENE WERE WONDERING WHY MY AIRBAGS DID NOT GO OFF... FAST FORWARD TO YRS LATER MY CAR READS AIRBAG ERROR.

WE HAVE HAD TO REPLACE THE ACTUATORS ON THREE OF THE FOUR DOOR LOCKS OVER THE LAST TWO YEARS. THE LOCKS CEASED TO FUNCTION LEAVING US WITH A CAR WE COULD NOT LOCK. WHEN DRIVING THE ACTUATORS WOULD CONSTANTLY CLICK TRYING TO LOCK. THE LAST ONE WAS REPAIRED AT OUR EXPENSE ON 14 MAY 2019 ( WE PAID FOR ALL THREE REPAIRS )

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE HORN WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. HILTON HEAD VOLKSWAGEN (137 AUTO MALL BLVD, HARDYVILLE, SC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED PER AN UNKNOWN AIR BAG RECALL. THE FAILURE MILEAGE WAS 400.

BROKE REAR SPRING LAST AUGUST AND THE OTHER REAR SPRING LAST WEEK. NEVER BROKE A SPRING ON ANY CAR I OWNED UNTIL THIS PASSAT. LOVE THE PASSAT, BY THE WAY, JUST THINK THERE IS SOMETHING NOT MADE CORRECTLY WITH THESE SPRINGS.

2014 OR 2015 I RECEIVED A LETTER THAT MY AIR BAG CLOCK SPRING RECALL AND ANOTHER ABOUT AIRBAG RECALL.. I WENT TO DEALERSHIP AND THE CHARGER ME 1K FOR THE AIRBAG MODULE THE SAID IT NEEDED TO BE REPLACED AND THAT IT WAS MY RESPONSIBILITY.. THEY INFORMED ME.THAT IT HAD GOT WET.. I'M NOT EVEN SURE WHERE THE MODULE SENSOR IS.. PROPR TO ALL THIS I DID GET AN ERROR AIRBAG WARNING ON MY CAR BUT IT WENT A AWAY I TOOK IT TO DEALERSHIP AND THEY NEVER INFORMED ME ABOUT THE AIRBAG MODULE SENSOR WHILE UNDER WARRANTY. THE SENSOR SHOULD NOT BE IN A PLACE WHERE I CAN GET IT WET.

AFTER YOU GUYS INSTALLED THE NEW EMISSION PROGRAM MY CAR NOW HAS PROBLEMS WITH THE ELECTRICAL SYSTEM AND THE SENSOR FOR THE OIL LIGHT. IT HAS BEEN DOING THIS SINCE APRIL 8 AND BEFORE THAT WE NEVER HAD THIS PROBLEM.

HAS A PROBLEM WITH THE FUEL SYSTEM, I HAVE THE DIESEL ENGINE AND WHEN THE GLOW PLUGS STARTS FLASHING YOU CAN FEEL THE LOSS OF POWER AND TAKES SEVERAL SECONDS TO GET UP TO SPEED, READ ONLINE THAT IT'S AN ONGOING ISSUE FOR SEVERAL PEOPLE.

WHILE DRIVING ON THE BELTWAY AT 60 MILES AN HOUR, THE CAR SUDDENLY LOST ALL ELECTRICAL POWER AND THE ENGINE SHUT DOWN. I WAS NOT ABLE TO STEER OR BRAKE OR ACCELERATE. I COASTED TO THE SIDE OF THE HIGHWAY, PUT THE CAR IN PARK AND RESTARTED IT AND DROVE IT HOME WITHOUT INCIDENT. DEALER COULD NOT FIND AN ERROR CODE. TWICE SINCE THEN, THE ELECTRICAL AND SYSTEM HAVE SHUT DOWN WITHOUT WARNING WHILE THE CAR WAS RUNNING WHILE IDLING AT A TRAFFIC LIGHT.

MY VEHICLE WAS MAKING A TICKING SOUND WHEN TURNING, THEN OUT OF NOWHERE A ERROR MESSAGE CAME UP THAT SAID ERROR AIRBAG, AND THE AIR BAG LIGHT CAME ON. I LOOKED UP TO SEE IF IT WAS A RECALL, SINCE I BOUGHT THE VEHICLE USED, IT IS FOR THE CLOCKSPRING, WHEN I USED THE VIN SEARCH IT DID NOT SO AS AN ACTIVE RECALL FOR MY VEHICLE.

"TAKATA RECALL" AIR BAG LIGHT IS ON WHEN I STARTED VEHICLE UP.

EVERYTHING ON MY STEERING WHEEL STOPPED WORKING( BUTTONS, HORN, ETC.) PASSENGER AIRBAG LIGHT IS ON AS WELL. DOES NOT WORK WHEN THE CAR IS MOVING OR STATIONARY.

WINTER OF 2019, MY REAR COIL SPRING BROKE. MY CAR WAS PARKED IN MY DRIVEWAY AND TURNED OFF. I WAS LOADING MY BACKSEAT WITH MY WORK SUPPLIES WHEN THE BREAK OCCURRED.

ON MARCH 7, 2019 PROBLEM BEGAN WITH ALL DOOR LOCKS CLICKING. ALL LOCKS MAKING NOISE WHEN STARTING OUT DRIVING OR TURNING. DRIVER'S DOOR WOULD NOT LOCK. RESET ALL DOORS WITH KEY, EXCEPT DRIVER'S SIDE DOOR, WHICH WAS NOT OPTIONAL. DRIVER'S DOOR STILL WOULD NOT LOCK. ALSO DRIVER'S DOOR WOULD NOT CLOSE LATCH UNLESS HIT LOCK BUTTER. ON MARCH 8, 2019 DRIVING TO WORK, WITH CAR IN MOTION ON CITY STREET, DROVE OVER RAILROAD TRACKS AND DRIVER'S DOOR FLEW OPEN. AFTER COMING TO STOP AND CLOSING DOOR, THE DOOR WOULD NOT LATCH EVEN WHEN HITTING LOCK BUTTON. HAD TO TIE BUNGEE CORD FROM DRIVER'S DOOR TO PASSENGER DOOR TO DRIVE HOME FROM WORK. TRAVEL TO AND FROM WORK REQUIRES LONG MILES ON INTERSTATE. HAS PLACED ME IN EXTREMELY DANGEROUS SITUATION. DRIVER DOOR STILL WILL NOT LOCK AND WILL NOT CLOSE AND LATCH. WILL NOT BE ABLE TO DRIVE THE CAR SAFELY UNTIL DOOR LATCH AND LOCKS ARE FIXED. WE REQUEST A RECALL REVIEW AND REPAIRS BY VOLKSWAGEN ARE MADE.

AIRBAG LIGHT REMAINS ON. TOOK VEHICLE TO DEALERSHIP OWINGS MILLS HERITAGE VW AND WAS INFORMED THAT DRIVER'S SIDE "CURTAIN " AIR BAG IS WHAT IS CAUSING IT. CONCERNS AS TO WHETHER IT IS DEFECTIVE AND IF IT WILL PROVIDE PROTECTION IF THERE'S AN ACCIDENT. I WOULD THINK THAT THIS IS A MANUFACTURING ISSUE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE DEFROST SYSTEM WAS INOPERABLE. THE CONTACT ALSO MENTIONED THAT THE HEAT WAS NOT WORKING INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO BRUNSWICK AUTO MART (3031 CENTER RD, BRUNSWICK, OH 44212, (877) 815-7437) WHERE THE HEATER CORE WAS REPLACED THREE TIMES, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000.

MY CONCERN FIRST OCCURRED IN NOVEMBER OF 2014, WHERE THE HEATER BLOWER MOTOR STOPPED WORKING CAUSING THE WINDOW TO BE COVERED WITH MOISTURE AND VISION OBSCURED. WHEN I BROUGHT TO VW DEALER THE BLOWER HAD STARTED AGAIN AND I WAS TOLD THEY COULD DO NOTHING AS IT WAS NOW OPERATING AS INTENDED. I HAVE SINCE LEARNED THAT IN 2015 TECH TIP WAS ISSUED CONCERNING SNOW OR MOISTURE ENTERING THE BLOWER COMPARTMENT WAS FOUND TO BE IMPAIRING THE BLOWER MOTOR. THEY ISSUED A REPAIR KIT DESIGNED TO SECURE FUTURE SNOW FROM ENTERING THIS AREA. FAST FORWARD TO FEBRUARY 2019, WHEN MY BLOWER AGAIN STOPPED WORKING. I HAD MY VEHICLE TOWED TO MY VW DEALERSHIP FOR REPAIR, HOPING IT WOULD BE COVERED UNDER THE EXTENDED WARRANTY I PURCHASED WHEN I BOUGHT THIS VEHICLE. I HAVE SINCE LEARNED THIS IS NOT COVERED BY WARRANTY AS IT IS A DESIGN FLAW AND NOT A PART FAILURE. MY DEALERSHIP SUGGESTED INSTALLING THE TECH FIX UPGRADE NOTED TO PREVENT FUTURE FAILURE. THIS COST ESTIMATE WAS $800.00. I MADE A CAL TO VW CUSTOMER CARE TO APPEAL FOR SOME REMEDIATION FOR THIS COST TO REPAIR A KNOW DEFECT. I WAS TOLD THAT NO RECALL HAD BEEN MADE FOR THIS CONDITION AND MY VEHICLE WAS OUT OF MILEAGE LIMITS AND AGE. THIS VEHICLE HAS 63000 MILES AND IS SIX MODEL YEARS OF AGE. MY CONTENTION IS THAT THIS WAS A KNOWN PROBLEM THAT HAD A KNOWN TECH FIX, IN 2015, WHEN MY FIRST CONCERN SHOULD HAVE BEEN ADDRESSED. I HAVE LEARNED FROM MY ONLINE RESEARCH THAT THIS IS NOT AN ISOLATED OCCURRENCE, WHERE SNOW HAS MIGRATED INTO THE BLOWER BOX, CAUSING THE BLOWER MOTOR TO SEIZE OR BECOME INOPERABLE. THANK YOU FOR ANY UPDATE THIS MAY INSPIRE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ENGINE WAS FAULTY AND THE VEHICLE COULD SHUT OFF AT ANY MOMENT. ALSO, THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHEARER VOLKSWAGEN (2287 BERLIN STATE HWY, BARRE, VT 05641) WHERE IT WAS DIAGNOSED AND REPAIRED. THE DIAGNOSIS INFORMATION WAS NOT PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 103,000.

DRIVING WHILE IN INCLEMENT WEATHER NOTICED PASSENGER SIDE WINDOW FOGGING UP AND DIDN'T THINK MUCH ABOUT IT SUCH AS HEAVY RAIN ETC. AND DIDN'T THINK MUCH ABOUT IT. FAST FORWARD TO SUB FREEZING TEMPERATURES IN A SNOWSTORM AND NOW NOTICED PASSENGER SIDE WINDSHIELD FROZEN AND WIPERS USELESS. START DIAGNOSTICS AND FIND COLD AIR BLOWING OUT AIR VENTS AND READ THOUSANDS OF PEOPLE HAVE THE SAME ISSUE AND VOLKSWAGEN KNOWS ABOUT IT. THEY ACTUALLY HAD AN ENXTENDED WARRANTY FOR SOME NOT OTHERS TO COVER THIS ISSUE AND A SERVICE BULLETIN TO BANDAID THE FIX. THIS IS AFFECTING THOUSANDS OF PEOPLE AND IS A SAFETY ISSUE AFFECTING THOUSANDS AND THE WORST THING ABOUT IT IS REPLACING THE HEATER CORE IS ONLY TEMPORARY AS IT WILL HAVE TO BE DONE AGAIN AS THEY HAVE NO PERMANENT FIX. I CAN DEAL WITH FOG ON THE WINDSHIELD BUT NOT A FROZEN WINDSHIELD ONLY TO HAVE NO MEANS OF GETTING HEAT TO THAW OUT. I READ ABOUT BMW HAVING ISSUES FOR BLOWER MOTOR RESISTORS WHY CAN VW BE HELD RESPONSIBLE FOR A CLOGGED HEATER CORE.

MY CAR IS A 2013 PASSAT PURCHASED BY ME IN 2014, I HAVE ALWAYS TAKEN MY CAR TO BE SERVICED WITH ALL REQUIRED SERVICE MAINTENANCES SINCE PURCHASE DATE (SERVICES DONE ALL AT VOLKSWAGEN DEALERSHIPS). THE NEXT SERVICE WAS NOT DUE. I HAVE THIS ALL DOCUMENTED BY THE DEALERSHIPS. MY CAR HAS APPROX. 94,000 MILES ON IT. THE CHECK ENGINE LIGHT STARTED TO COME ON INTERMITTENTLY. TODAY VOLKSWAGEN DEALER (FOLLOWING DIAGNOSTIC TESTING) TOLD ME THE HEAD GASKET NEEDS TO BE REPLACED BUT THAT THIS IS A RISKY REPAIR AS THE PRIMARY PROBLEM IS THE ENGINE. THE VOLKSWAGEN DEALERSHIP IS TELLING ME THE ENGINE NEEDS TO BE REPLACED. THE VOLKSWAGEN DEALER IS TELLING ME TODAY THAT THIS IS NOT A USUAL PROBLEM WITH THIS VEHICLE. I CALLED VOLKSWAGEN TO ASK FOR FINANCIAL ASSISTANCE OR BUY BACK PLAN FOR THIS AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE.

I WAS TRAVELING TO WORK ON INTERSTATE 85 (WHICH AS FOUR LANES) AND ALL OF A SUDDEN THERE WAS A GUN SHOT/EXPLOSION SOUND THAT RATTLED MY CAR. I FROZE AND CLOSED MY EYES (THANK GOD I WAS ON A STRAIGHT ROAD & DID NOT YANK MY STEERING WHEEL), WHEN I OPENED I WAS COVERED IN GLASS. FOR SOME REASON, MY SUN ROOF EXPLODED FOR NO APPARENT REASON. IT WAS NOT BELOW FREEZING OR EXTREME HEAT AND I HAD NOT BEEN UNDER AN OVERPASS. I HAD GLASS IN MY CLOTHES, MY MOUTH, MY HAIR, AND ALL IN MY CAR.

CLOCK SPRING IS NOT WORKING AFTER TAKATA RECALL IMPLEMENTED. NO CONTROLS ON STEERING WHEEL WORK. HORN DOES NOT WORK. AIRBAG WOULD LIKELY NOT INFLATE. AIRBAG LIGHT IS ON. THIS OCCURED WHILE THE CAR WAS NOT MOVING.

THE DRIVER'S DOOR INTERMITTENTLY WILL NOT UNLOCK AND OPEN. THE DRIVER HAS TO ENTER THROUGH THE PASSENGER DOOR AND CLIMB ACROSS TO THE DRIVER'S SEAT. THIS PROBLEM BEGAN IN NOVEMBER 2018. I SCHEDULED A SERVICE APPOINTMENT AT HANOVER VOLKSWAGEN SERVICE DEPARTMENT (PA) ON 12/28/18. THE PROBLEM WAS DIAGNOSED AND SCANNED FINDING FAULT FOR IMPLAUSIBLE SIGNAL FROM LEFT FRONT DOOR LATCH. THE RECOMMENDATION IS TO REPLACE THE DOOR LATCH AND LATCH COVER. THE PART WAS NOT AVAILABLE SO I SCHEDULED SERVICE FOR 1/2/19. I WAS THEN NOTIFIED THE PART IS ON NATION BACK ORDER. THE DOOR HAS NOT UNLOCKED 3 DAYS SINCE 1/2/19. I FIND THIS A SAFETY ISSUE SINCE I CANNOT EXIT THE CAR EITHER THROUGH THE DRIVER'S DOOR WHEN IT DOES NOT UNLOCK.

THE ELECTRICAL IN STERRING WHEEL IS COMPLETELY OUT. THE HORN AND BUTTONS ARE DEAD AND THE STEERING WHEEL MAKES A CLICKING NOISE WHEN IT TURNS

MY 2013 VW PASSAT 3.6 SEL LACKS A ELEC STABILITY CONTROL SWITCH ON THE VEHICLE. AS A RESULT, THE TRACTION IS TERRIBLE ON THIS VEHICLE IN RAIN, SNOW, AND SLEET. THE ENGINE HAS A KNOCKING NOISE, EVEN THOUGH I SERVICE THE VEHICLE AT VW EVERY 10,000 MILES AS REQUIRED IN THE OWNER'S MANUAL. THIS VEHICLE HAS MAJOR ELECTRICAL PROBLEMS, SUCH AS THE SEAT BELT LIGHT ILLUMINATING, AND I LOSE TENSION IN MY DRIVER SEAT BELT. THAT IS A HUGE SAFETY FLAW FOR THIS $40,000 VEHICLE.

MY 2013 VW PASSAT 3.6 SEL HAS MAJOR PROBLEMS WITH THE LIGHTING, SEAT BELTS, AND BODY. THE FOG LIGHTS, AND FRONT MARKER LIGHTS KEEP BLOWING OUT ON THE VEHICLE. THE SEAT BELTS LOSE TENSION WHILE DRIVING, AND THERE IS BODY ROLL ON THE VEHICLE DUE TO SUBSTANDARD BODY CONSTRUCTION. MY 2005 VW PASSAT V6 4MOTION HAD A MUCH SAFER, HIGHER QUALITY BODY CONSTRUCTION THAN MY 2013 VW PASSAT 3.6 SEL. IT'S QUITE OBVIOUS THE EXECUTIVES AT VOLKSWAGEN OF AMERICA, AND VOLKSWAGEN AG IN WOLFSBURG, GERMANY AREN'T INTERESTED IN BUILDING SAFE, QUALITY VW PASSAT'S. THEY ARE ONLY INTERESTED IN SACRIFICING QUALITY, AND SAFETY TO SAVE A DOLLAR.

THE BRAKE PADS AND ROTORS (FRONT AND REAR) ON MY 2013 VW PASSAT 3.6 SEL ARE RUSTING, AND MAKE A GRINDING NOISE WHEN I COME TO A STOP. VW SERVICE DEPARTMENT VERIFIED THAT I HAVE PLENTY OF PADS AND ROTORS ON MY BRAKES. THIS IS UNACCEPTABLE, AND FURTHER CONFIRMS A LACK OF BUILD QUALITY FOR PADS AND ROTORS THAT COST $1,100 TO REPLACE. IT'S QUITE OBVIOUS THE BOARD OF DIRECTORS, AND EXECUTIVE TEAM AT VOLKSWAGEN AREN'T INTERESTED IN QUALITY OR SAFETY. THEY ARE ONLY INTERESTED IN SACRIFICING QUALITY AND SAFETY TO SAVE A DOLLAR.

VOLKSWAGEN OF AMERICA ENGINEERED LESS-THAN-SAFE HEADLAMPS ON MY 2013 VW PASSAT 3.6 SEL. MY HEADLAMPS ARE SUBSTANDARD, AND DO NOT SHINE BRIGHT A NIGHT AS THE XENON HEADLAMPS ON THE COMPETITORS OF VOLKSWAGEN. FOR A $40,000 VEHICLE, IT'S AN EXPECTATION TO HAVE XENON HEADLAMPS, WHICH ARE MUCH SAFER THAN THE EXISTING HEADLAMPS ON THE VW PASSAT. VOLKSWAGEN HAS BEEN INSTALLING 280 HP V6 ENGINES IN ITS PASSAT SINCE THE 2006 MODEL WHILE THEIR COMPETITORS HAVE BEEN INSTALLING 330HP AND UP IN THEIR V6 MODELS. THE VW PASSAT SHOULD HAVE AT LEAST 350HP/380 TORQUE WITH ALL WHEEL DRIVE, WITH A LONGITUDINAL ENGINE. IT'S QUITE OBVIOUS THAT THE EXECUTIVES AT VOLKSWAGEN OF AMERICA, AND VOLKSWAGEN AG ARE INTERESTED IN SACRIFICING QUALITY AND SAFETY TO SAVE A DOLLAR.

MY 2013 VW PASSAT 3.6 SEL MAJOR ISSUES WITH THE TRANSMISSION, BURNING EXCESSIVE ENGINE OIL, AND SUBSTANDARD SUSPENSION. THE TRANSMISSION SLIPS IN 3RD GEAR, AND STRUGGLES TO SEARCH FOR A GEAR. VW ENGINEERED MY PASSAT FOR CASTROL OIL 5W40 SYNTHETIC OIL, 6-7 QUARTS EVERY OIL CHANGE (EVERY 10,000 MILES). I HAVE TO ADD 3 QUARTS OF OIL EVERY 4,000 MILES. THIS IS A CLEAR INDICATION THE OIL WEIGHT IS INSUFFICIENT FOR THIS VEHICLE, ENGINEERING ISSUES WITH THE OIL PUMP, AND/OR VALVE SEALS. THE PASSAT DOES NOT HANDLE WELL, AND FEELS UNSAFE IN RAIN, SNOW, AND SLEET, BECAUSE THERE IS NO TRACTION CONTROL BUTTON ON THE INSTRUMENT PANEL. IT'S QUITE OBVIOUS THAT THE EXECUTIVES AT VOLKSWAGEN AG ARE NOT INTERESTED IN SAFETY AND QUALITY. THEY ARE ONLY INTERESTED IN SACRIFICING A DOLLAR FOR SAFETY AND QUALITY.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING VARIOUS HIGH SPEEDS IN COLD CLIMATES, THE ENGINE FAILED. THE CONTACT STATED THAT THERE WAS AN EXCESSIVE VIBRATION IN THE ENGINE COMPARTMENT WHEN ACCELERATING. VOLKSWAGEN OF OCALA (5135 SW COLLEGE RD, OCALA, FLORIDA 34474, (352) 387-1330) WAS MADE AWARE OF THE FAILURE AND REPROGRAMMED THE ENGINE IN OCTOBER OF 2017. AFTER THE ENGINE WAS REPROGRAMMED, SEVERAL OTHER FAILURES OCCURRED. THE COOLANT LINES FAILED AND WERE REPLACED AND AN OIL LEAK DEVELOPED IN THE MAIN SEAL IN THE FRONT OF THE VEHICLE. INITIALLY, THE DEALER COULD NOT DUPLICATE THE FAILURES, BUT LATER REPLACED THE FAULTY MAIN SEAL. ALSO, THE WATER PUMP WAS FAULTY AND NEEDED TO BE REPLACED. AS A RESULT, THE TIMING BELT WAS REPLACED ON THE VEHICLE. FURTHERMORE, THE HIGH PRESSURE FUEL LINES FRACTURED AND FUEL ENTERED INTO THE FUEL FILTER OF THE VEHICLE. THE CONTACT STATED THAT FUEL SPILLED ONTO THE HIGHWAY WHILE DRIVING DUE TO A COOLANT LEAK FROM THE OIL COOLER. THE CONTACT STATED THAT THE FITTING ON THE FUEL LINE RELATED TO THE FUEL LINE ASSEMBLY WAS ALSO REPLACED. LASTLY, WHILE DRIVING 80 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 181530876. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

TAKATA RECALL, VOLKSWAGEN WILL NOT FIX THE RECALLED INFLATOR ON MY 2013 PASSAT.

WHILE SLIGHTLY TURNING THE STEERING WHEEL WHEN BACKING OUT OF A PARKING SPACE, AIR BAG LIGHT CAME. THERE IS NO COMMUNICATION FROM THE STEERING WHEEL CONTROLS LEAVING THE HORN IN-OPERATIONAL.GARVEY VOLKSWAGON ASSESSED VEHICLE AND CONCLUDED IT IS DUE TO THE CLOCK SPRING FAILING INTERNALLY. WHEN TEMPERATURE DROPS BELOW FREEZING, LOCKS WILL NOT UNLATCH. THE DOOR HANDLE WILL NOT MOVE AND THE DOORS CAN NOT BE OPENED UNTIL THE LATCHES UNFREEZE.

RECALL PERFORMED REGARDING AIRBAG CLOCK SPRING WHICH INVOLVED INSTALLING A SHROUD OVER THE THE CLOCK SPRING AND LESS THEN 12 MONTHS LATER, THE AIRBAG CLOCK SPRING FAILED. VOLKSWAGEN IS REFUSING TO PAY FOR THE COST OF THE REPAIR BECAUSE THEY SAY THAT THEY HAVE ALREADY PERFORMED THE RECALL. THE FRONT DRIVERS SIDE AIRBAG, STEERING WHEEL CONTROLS AND HORN ARE NO LONGER WORKING IN THE VEHICLE. THERE IS ALSO AN AIRBAG LIGHT ILLUMINATED WITH A AIRBAG ERROR IN THE INFORMATIONAL DISPLAY. THIS IS A SAFETY CONCERN. THE VEHICLE WAS IN MOTION AND THE STEERING WHEEL WAS IN USE WHEN THE FAILURE OCCURRED.

MY STEERING WHEEL STARTED MAKING A SOFT CLICKING NOISE WHEN TURNING ON 9/24/2018 VEHICLE HAS 68,000 MILES ON IT. ON 10/30 WHILE THE VEHICLE WAS IN MOTION MAKIN GA SLIGHT TURN IN THE BEND OF A ROAD ON THE HIGHWAY, THE AIRBAG ALERT LIGHT CAME ON AND INDICATED THERE WAS AN AIR BAG ERROR AND THE WHEEL COMMAND CONTROLS STOPPED WORKING.

MY 2013 VW PASSAT HAS 56,000 MILES. I REPLACED AT 33,000 ON 12/29/2016 AT A VW DEALER THAT IS NO LONGER IN BUSINESS, BASED ON THEIR DIAGNOSTIC, THE CLOCK SPRING AND AIRBAG HARNESS IN THE STEERING WHEEL. IT COSTED ME $610. FAST FORWARD ON 09/16/2018 IT TURNS OUT THAT I HAVE THE SAME PROBLEM, NO CONTROLS IN THE WHEEL AT ALL AND AIRBAG LIGHT ON. THE ONLY SYMPTOM WAS A CRUNCH SOUND IN THE STEERING WHEEL WHILE TURNING AND THE AIRBAG LIGHT CAME ON RIGHT AWAY. A VW DEALERSHIP STATED THAT IT IS UNUSUAL FOR A CLOCK SPRING TO GO BAD THAT QUICKLY, THERE'S SOME CARS THAT DON'T NEED A CLOCK SPRING REPLACEMENT AT ALL AND MINE NEEDS A SECOND ONE ALREADY AT 56,000. THROUGH A PHONE CALL VOLKSWAGEN OF AMERICA STATED THAT WON'T STAY BEHIND THE PROBLEM. I STRONGLY FEEL THAT IT'S A DEFECTIVE/MALFUNCTION PART THAT AFFECTS MY WIFE'S AND MY CHILDREN'S SAFETY SINCE THEY ARE PRIMARILY USING THE CAR. CURRENTLY WE'RE DRIVING THE CAR WITHOUT ANY FRONT AIRBAG PROTECTION! PLEASE INVESTIGATE THIS AND HAVE THE ONES WHO'S FAULT IT IS FIX THE PROBLEM! THANK YOU!

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE VEHICLE WAS TAKEN TO PRESTIGE VOLKSWAGEN OF STAMFORD (42 W BROAD ST, STAMFORD, CT 06902, (203) 327-2500) WHERE IT WAS KEPT FOR A MONTH WHILE THEY WAITED FOR THE PART. THE VEHICLE WAS REPAIRED, BUT THE AIR BAG SENSOR ILLUMINATED AFTERWARDS. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO HAVE THE SENSOR REPAIRED, BUT IT ILLUMINATED AGAIN. THE CONTACT WAS INFORMED THAT SHE COULD NOT GET ANOTHER LOANER VEHICLE FOR ANOTHER FOUR WEEKS. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS AND THE CONTACT WAS CHARGED OVER $536 FOR THE LABOR FOR THE FINAL REPAIRS. THE MANUFACTURER HAD A REGIONAL CASE MANAGER CALL THE CONTACT AND ADVISED HER TO PAY THE DEALER BEFORE THEY COULD WORK ON HER CASE. THE REGIONAL CASE MANAGER STATED THAT SHE COULD NOT ASSIST UNTIL THE CONTACT RETRIEVED HER VEHICLE FROM THE DEALER. THE CONTACT HAD NOT DECIDED ON WHAT COURSE OF ACTION TO TAKE. THE FAILURE MILEAGE WAS 77,128.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT TOOK THE VEHICLE TO NAPLETON VOLKSWAGEN SPRINGFIELD (3145 S CAMPBELL AVE, SPRINGFIELD, MO 65807, (417) 886-6000) TO BE REPAIRED PER AN UNKNOWN RECALL. THE REPAIR WAS COMPLETED; HOWEVER, THE CLOCK SPRING EVENTUALLY FAILED. THE SAME DEALER REPAIRED THE VEHICLE AGAIN AT THE CONTACT'S EXPENSE AND STATED THAT THE INITIAL REPAIR ONLY REPLACED THE COVERING FOR THE AIR BAGS. THE MANUFACTURER REFUSED TO REIMBURSE THE CONTACT SINCE HE HAD THE VEHICLE'S OIL CHANGED OUTSIDE OF THE DEALER AND SHOWED "NO LOYALTY" TO VOLKSWAGEN. THE FAILURE MILEAGE WAS 110,000.

THE HEADLIGHT (LOW BEAM) ON THE PASSENGER SIDE IS NOT STABLE - WHEN I AM DRIVING, IT WILL GO OFF (AND THEN SOMETIMES ON AGAIN) WHEN I HIT A BUMP IN THE ROAD OR JUST FROM VEHICLE VIBRATION. I FOUND OUT THAT THERE IS A RECALL FOR BOTH 2012 AND 2013 PASSATS BUT MY SPECIFIC VIN NUMBER IS NOT LISTED ON THE RECALL NOTICE. I CALLED VOLKSWAGEN CUSTOMER CARE ( CASE NUMBER 181250046) AND WAS TOLD THEY CAN NOT ADD IT TO THE RECALL LIST EVEN THOUGH IT IS THE SAME PROBLEM. MY VW DEALER HAS SEEN MY CAR AND CONFIRMED IT IS AN ELECTRICAL CONNECTION ISSUE AND THE SAME ISSUE AS THE RECALL. CAN YOU HELP ME GET MY VIN ADDED TO THE RECALL LIST?

CLOCK SPRING FAILURE. DANGEROUS AS AIR BAG AND HORN DO NOT WORK.

CLOCK SPRING RECALL - VOLKSWAGEN NOT HONORING THE RECALL FOR MY VIN #. STEERING WHEEL STARTED TO CLICK LAST NIGHT UPON TURNING WHILE DRIVING, AND NOW THE AIRBAG LIGHT IS OUT. TOOK IT INTO THE DEALERSHIP TODAY AND THEY SAID IT WILL BE A $700 REPAIR FOR THE CLOCK SPRING. EVEN WITH THE AIRBAG LIGHT OUT, ONE OF THE SERVICE GUYS TOLD ME THEY HAVE DEALT WITH A LOT OF THESE AND SAID IT WAS PROBABLY SAFE TO DRIVE. WHEN I ASKED ABOUT THE RECALL 69L2, THEY SAID MY CAR WAS NOT COVERED IN THE RECALL.

CLOCK SPRING WENT OUT. THIS IS A RECALL FOR 2013 PASSAT, HOWEVER MY VIN IS EXCLUDED. NOT HAPPY

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR FLASHED. LATER, WHILE DRIVING APPROXIMATELY 65 MPH, THE AIR BAG WARNING INDICATOR REMAINED PERMANENTLY ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS REPAIRED BY VOLKSWAGEN OF HARTFORD (133 LEIBERT ROAD, HARTFORD, CT 06120) PER NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED CASE NUMBER: 181188699. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

WE TOOK OUR CAR IN FOR SERVICE ON 8/11/18 DUE TO THE AIR BAG LIGHT COMING ON AND STEERING WHEEL FUNCTIONS NO LONGER WORKING. THE DEALERSHIP CONFIRMED THE ISSUE WITH THE CLOCKSPRING AND STATED THAT BECAUSE OUR CAR WAS OUT OF WARRANTY THAT WE WOULD BE RESPONSIBLE FOR REPAIRS. WE STATED THAT THIS SEEMS LIKE AN ISSUE WITH DEFECTIVE EQUIPMENT SINCE THE CAR IS ONLY 5 YRS OLD AS WELL AS A SAFETY ISSUE WITH THE VEHICLE. WE ESCALATED THE ISSUE TO THE CORPORATE CUSTOMER SERVICE. THE REP STATED AGAIN THAT THEY WOULD NOT COVER THE REPAIRS BECAUSE THE CAR WAS PAST ITS WARRANTY. WE CONDUCTED OUR OWN RESEARCH ON RECALLS FOR THIS VEHICLE AS THERE HAS BEEN OTHERS (I.E. AIR BAG AND ADBLUE HEATER). WE LOCATED THE 2015 RECALL ON THE CLOCK SPRING AND DISCUSSED THIS WITH VW CUSTOMER SERVICE AS WELL. THEY REFUSED TO ACKNOWLEDGE OUR VEHICLE AS ONE OF THE ONES AFFECTED EVEN THOUGH WE ARE EXPERIENCING THE SAME ISSUES. WE ARE CONCERNED WITH THIS SAFETY ISSUE AS WE ARE NOT ABLE TO USE THE HORN, THE AIRBAG IS INOPERABLE AS WELL.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE COMING FROM THE STEERING WHEEL AND A "DRIVER SIDE AIR BAG ERROR" MESSAGE APPEARED. THE CONTACT CALLED FINDLAY VOLKSWAGEN AT (702) 558-6600 (LOCATED AT 983 AUTO SHOW DR, HENDERSON, NV 89014) AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR MANUFACTURER RECALL NUMBER: 239516 AND AN UNKNOWN NHTSA CAMPAIGN. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

TAKATA RECALL: ON NOVEMBER 17, 2017, TOOK 2013 VW PASSAT TO CHAPMAN VOLKSWAGEN (4500 E 22ND ST; 85711) TO REPLACE AIRBAGS. CLOCK SPRING FAIL: ON AUGUST 29, 2018, TOOK 2013 VW PASSAT BACK TO CHAPMAN VOLKSWAGEN SINCE 'CHECK MAINTENANCE AIRBAG' LIGHT ON, HORN NOT WORKING, AND THE DIALS FOR RADIO/ BLUETOOTH NOT WORKING. INFORMED BY SERVICE TECH THAT CLOCK SPRING FAILED SO NEED TO REMOVE/REPLACE AND COULD NOT FIND RECALL RE:CLOCK SPRING BASED ON VIN. BILLED AND PAID $672.80.

WHILE I WAS HOME, I NOTICED MY AIRBAG LIGHT CAME ON AND THE BUTTONS ON MY STEERING WHEEL DIDN'T WORK. A FEW DAYS LATER I WAS DRIVING ON THE HIGHWAY AND A CAR ALMOST CHANGED LANES ON TOP OF ME. I TRIED TO HONK MY HORN AND NOTHING CAME OUT. THANKFULLY THE CAR SWERVED BACK IN IT'S LANE BECAUSE I DIDN'T HAVE ANYWHERE TO GO. I TOOK MY CAR TO THE DEALERSHIP AND THEY TOLD ME THE CLOCK SPRING NEEDED REPLACED. IN 2016 I HAD MY CLOCK SPRING REPLACED AS PART OF A RECALL (69L2). I'VE RECENTLY LEARNED THAT MANY OTHER PEOPLE ARE HAVING A SIMILAR ISSUE WITH THEIR RECALL-REPLACED CLOCK SPRING. VOLKSWAGEN IS NOT ACKNOWLEDGING THE PROBLEM WITH THE RECALL WORK AND CLOCK SPRING BEING FAULTY AND WILL ONLY REPLACE IT IF I SPEND OVER $700 FOR ANOTHER DIAGNOSTIC AND REPAIR.

RECALL #94G8 ON 8/26/2014 I HAD MY VEHICLE IN FOR SERVICING AT THE DEALERSHIP FROM WHICH I HAD PURCHASED IT. THEY INFORMED ME THAT IN ADDITION TO THE ROUTINE SERVICING THEY WOULD BE ADDRESSING A RECALL ISSUE REGARDING THE "LOW BEAM HEADLIGHTS". THE INVOICE I RECEIVED SHOWS THE WORK PERFORMED. FLASH FORWARD 4 YEARS ALMOST TO THE DATE, I WAKE IN THE MORNING TO LEAVE FOR WORK TO SEE THAT NEITHER OF MY LOW BEAM HEADLIGHTS ARE WORKING. I CALLED THE DEALERSHIP TO GET THE ISSUE RESOLVED ASAP. WHILE AT THE DEALERSHIP LATER THAT DAY THEY LOOKED THE CAR OVER AND COME BACK WITH AN ESTIMATE OF $950 TO FULLY REPLACE BOTH HEADLIGHT ASSEMBLIES BASED OFF THE FACT THAT THERE IS POWER TO THE LIGHT SOCKETS, BUT NOT TO THE BULBS. THIS SEEMS TO BE AN ISSUE THAT WOULD BE VERY CLOSELY RELATED TO THE ISSUE THE RECALL WAS ISSUED FOR. YET BECAUSE THEY HAVE PERFORMED THE INITIAL SOLUTION MEET THE RECALL RESOLUTION SPECIFICATIONS, VOLKSWAGEN IS NOT REQUIRED TO DO ANYTHING FURTHER. HOW IS THIS POSSIBLE? IF A SPECIFIED RESOLUTION TO A SAFETY RECALL ISSUE FAILS, THE MANUFACTURER SHOULD BE MADE TO LOOK FURTHER INTO A BETTER RESOLUTION, AT NO CHARGE TO THE CONSUMER. IT MOST CERTAINLY IS NOTHING THAT I DID THAT CAUSED THE ISSUE. THE PROBLEM WOULDN'T EXIST AT ALL IF THE DESIGN BY THE MANUFACTURER WASN'T FLAWED.

PULLING OUT OF DRIVEWAY EPC LIGHT COMES ON. TOTAL LOSS OF POWER AND ENGINE SPEED SET TO 1800RPM IN "SAFE MODE" NO ONE KNOWS EXACTLY WHAT IS WRONG. MECHANICS CANNOT TTELL ME WHAT IS WRONG. DEALERSHIP VW HAS NO IDEA AND WANT TO START REPLACING ITEMS IN DESCRIMINATELY AND I DON'T HAVE THAT KIND OF MONEY TO THROW AROUND AND BESIDES. THE PEOPLE THAT BUILT THE CAR CAN'T FIGURE IT OUT. THIS IS A HUGE SAFETY ISSUE. COMPUTER FAULTS AND SHUTS DOWN THE POWER AT HIWAY SPEEDS AND SOMETIMES CAR STALLS OUT. THIS IS VERY DANGEROUS AND HAPPENING TO HUNDREDS MAYBE THOUSANDS OF PEOPLE I'M READING ONLINE AND TALKING WITH OTHER OWNERS.

MY CAR IS NOT CURRENTLY INCLUDED IN RECALL 94G8/7V BUT IS EXPERIENCING THE EXACT ISSUES OUTLINED IN THE RECALL. MY LEFT, FRONT, LOW BEAM HEADLIGHT HAS GONE OUT. THE BULB IS NOT BURNED OUT (TESTED ON RIGHT SIDE) AND THE HIGH BEAM HEADLIGHT STILL WORKS. THE CAR WAS STATIONARY AND IDLING WHEN THE LIGHT WENT OUT INITIALLY. I TOOK THE VEHICLE TO THE LOCAL VW DEALERSHIP AND WAS TOLD IT WOULD COST ME OVER $400 TO FIX THE ISSUE. I WAS TOLD NOTHING ABOUT THE ACTIVE RECALL. WITHIN A SHORT TIME THE LIGHT BEGAN WORKING AGAIN BUT ONLY FOR A FEW WEEKS. IT HAS GONE OUT AGAIN AND HAS BEEN OUT FOR SEVERAL MONTHS. I UNDERSTAND MY VIN IS NOT INCLUDED, BUT AS STATED, MY ISSUE IS IDENTICAL TO THE RECALL AND IT SHOULD BE INCLUDED. I AM ASKING WHAT I CAN DO TO HAVE MY VIN ADDED TO THE RECALL. THANK YOU!

MY CLOCK SPRING WAS SUPPOSEDLY REPLACED IN 08/17 BY A VW DEALER BEFORE I BOUGHT THE CAR FROM CHEVY. WHEN I TOOK MY CAR IN BECAUSE AIR BAG LIGHT WAS ON AND NO STEERING WHEEL CONTROLS WORKED, I WAS INFORMED THAT I HAD AN OPEN CIRCUIT IN MY CLOCK SPRING AND SINCE IT HAD ALREADY BEEN REPAIRED BY THE RECALL I WOULD HAVE TO PAY FOR IT THIS TIME.

I HAVE AN ISSUE WITH THE RIGHT LOW BEAM HEADLIGHT. PUT A NEW BULB IN AND IT STILL DON'T WORK. IM HERE AT THE VW REPAIR AND SHOWED THEM THAT THEIR WAS A RECALL ON THE THIS ISSUE. THEY SAID THAT MY CAR WASN'T ONE OF THE ONES THAT WAS RECALLED. IT'S NOT FAIR THAT I SHOULD PAY FOR THIS PART TO BE FIXED. WHEN IT WAS RECALLED.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT STATED THAT THE BLUETOOTH, RADIO, AND HORN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) IN 2015. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE FURTHER ASSISTANCE. THE VEHICLE WAS CURRENTLY AT A MECHANIC FOR REPAIRS. THE FAILURE MILEAGE WAS 103,000.

I HAVE TAKEN MY VW IN FOR THE RECALL, SCHEDULED A VISIT SPECIFICALLY FOR THE RECALL. AFTER I BROUGHT THE VEHICLE IN THEY SAID THEY DID NOT HAVE THE PARTS. I WAS TOLD THAT THE PARTS WERE BACKORDERED. I HAVE NO INDICATION FROM VW ON HOW LONG THIS WILL TAKE. I AM MILITARY MOVING OVER SEAS AND NEED THIS FIXED BEFORE IT CAN BE SHIPPED. I HAVE SPOKEN WITH VW 3X IN THE PAST MONTH ABOUT THIS.

THERE WAS A RECALL ON CLOCKSPRING, AND THE REPAIR WAS A CLOCKSPRING COVER THAT WAS REPAIRED ON MY VEHICLE IN MARCH OF 2016. JULY 2018 MY CLOCKSPRING HAD TO BE COMPLETELY REPLACED COSTING $650. THERE WAS ALSO AN AIRBAG RECALL THAT CAUSED MY HORN TO STOP WORKING, AIRBAG LIGHT TO COME ON, AT THE SAME EXACT TIME THE CLOCKSPRING STOPPED WORKING. I TOOK MY VEHICLE TO A DEALERSHIP 2 DAYS AGO TO HAVE THE CLOCKSPRING LOOKED AT AND THE RECALL ON THE AIRBAG REPAIRED. THE DEALERSHIP INFORMED ME THAT I WOULD HAVE TO PURCHASE A NEW CLOCKSPRING BECAUSE ONLY THE COVER WAS CONSIDERED A RECALL, HOWEVER OBVIOIUSLY THIS WAS NOT A SUFFICIENT CLOCKSPRING REPAIR.

IN OCT/6/2017 TOOK MY CAR TO RUDOLPH VW FOR THE AIR BAG RECALL, IN JUNE 29, 2018. I GOT THE SAME WARNING LIGHTS EXCEPT THIS TIME THEY ARE TELLING ME THAT THE PROBLEM IS THE CLOCK SPRING, THE PART UNDER NIT THE CUP AND AIRBAG AND THIS TIME I HAVE TO PAY FOR IT, A PROBLEM ORIGINATED BY THEM AND NOW THEY WANT TO COLLECT $ 610.00 DLLS. ALSO THEY SAID THAT THE WARRANTY EXPIRED, 1 YEAR OR 12,000 MILES, MY CAR ODOMETER RECORD INDICATE BACK THE 28086 IN 10/6/17 AND NOW 80,998 MILES IMPOSSIBLE TO BELIEVE.

THE AIR BAG CLOCK SPRING WAS ORIGINALLY REPLACED BY RECALL IN 2014. WHILE DRIVING OVER THE WEEKEND AND MAKING A TURN I HEARD A NOISE AND FELT A THUMP IN THE STEERING WHEEL. THE AIR BAG LIGHT CAME ON AND I LOST ALL CONTROLS ASSOCIATED WITH THE STEERING WHEEL. REFRAINED FROM DRIVING THE CAR CALLED THE DEALER ON MONDAY 6-25-18 COULDED SCHEDULE APPT UNTIL WED THE 27TH. ON THE 27TH DEER DIAGNOSED IT AS A BROKEN CLOCK SPRING.... AGAIN. SAID THEY DO THE REPAIR IN CONJUNCTION WITH TAKADA AIR BAG RECALL REPAIR BUT THAT I WOULD STILL OWE $450 TO REPAIR CLOCKSPRING. I PROTESTED THE REPAIR BILL AND SAID IT SHOULD BE COVERED SINCE IT WAS REPAIRED PREVIOUSLY. THEY SAID I COULD CALL VW MYSELF AND HAVE THEM REVIEW THE CLAIM. THE CLAIM IS PENDING WITH VE FOR THE THIRD DAY AND I AM WITHOUT VEHICLE UNTIL CLAIM IS RESOLVED. THERE CONTINUES TO BE AN ISSUE WITH THESE FAULTY CLOCKSPRING AND VW NEEDS TO MAKE GOOD ON THE PREVIOUS RECALL REPAIR.

MY STEERING WHEEL HAS BEEN MAKING A CRUNCHING NOISE. WHILE DRIVING ON THE INTERSTATE, I GOT OFF AT AN EXIT TO PURCHASE FOOD. WHILE TURNING INTO A PARKING LOT, ONE LOUD CRUNCH NOISE HAPPENED AND THE DRIVERS SIDE AIRBAG LIGHT CAME ON. I ALSO NOTICED THAT I LOST ALL ELECTRONIC FUNCTIONS IN THE STEERING WHEEL. I WAS VERY CONCERNED SINCE I STILL HAD AN HOURS DRIVE HOME AND WAS UNSURE IF THE CAR WAS SAFE OR NOT.

WHILE DRIVING ONE DAY I HEARD A SNAP IN THE STEERING COLUMN AND THE AIRBAG SYMBOL ILLUMINATED. THE HORN DOES NOT WORK AND EACH TIME I TURN THE WHEEL I CAN HEAR A NOISE COMING FROM THE COLUMN. AFTER TAKING TO A DEALER IT WAS DETERMINED THAT THE CLOCK SPRING HAS FAILED IN THE VEHICLE AND VOLKSWAGEN HAS REFUSE TO REPLACE DUE TO PLACING A COVER OVER THE CLOCK SPRING IN JANUARY OF 2016.

MY VEHICLE WAS A PART OF THE VEHICLES THAT HAD THE CLOCKSPRING RECALL. I TOOK IT TO A VW DEALERSHIP TO HAVE THE RECALL FIXED AND EXACTLY ONE YEAR AFTER THEY 'FIXED' THE CLOCKSPRING, IT CEASED TO WORK AGAIN. NOW THE AIRBAG WARNING LIGHT IS ON, THE HORN DOES NOT WORK, AND NEITHER DO ANY OF THE STEERING WHEEL CONTROLS. VW REFUSES TO FIX THE ISSUE WITHOUT A CHARGE OF UPWARDS OF $500, STATING THAT BECAUSE IT IS NOT APART OF THE INITIAL RECALL IT IS NOT THEIR RESPONSIBILITY.

THE CLOCKSPRING WAS RECALLED AND REPLACED IN 2015. WHILE BACKING OUT OF A PARKING SPOT I HEARD A COUPLE OF POPS AND LOST ANY STEERING WHEEL CONTROLS, IE: VOLUME CONTROL ECT... THE AIRBAG LIGHT ALSO ILLUMINATED. THE NEXT DAY I TOOK IT TO VOLKSWAGEN SERVICE CENTER WHERE THEY ASSESSED THE ISSUE AND CONFIRMED IT WAS THE CLOCKSPRING AND IT NEEDED TO BE REPLACED.

IN OCTOBER 2017 I PURCHASED A PASSAT TDI FROM ARMSTRONG VOLKSWAGEN IN GLADSTONE OREGON. I THEN FOUND OUT ABOUT THE CLOCK SPRING RECALL. WITHIN A MONTH OF OWNING THE VEHICLE, MY ENTIRE STEERING WHEEL COMPONENTS STOPPED WORKING AND THE AIR BAG LIGHT CAME ON. WHILE DRIVING, MY AIRBAG LIGHT REMAINS ON, NONE OF MY STEERING WHEEL CONTROLS WORK, WHEN I TURN MY STEERING WHEEL IT ALMOST MAKES A CRUNCHY NOISE BEHIND THE STEERING WHEEL, AND I AM CONCERNED FOR MINE AND MY FAMILIES SAFETY WHILE DRIVING MY CAR. I CONTACTED THE DEALERSHIP AND SPOKE WITH THE SERVICE MANAGER WHO INFORMED ME THAT THEY PERSONALLY REPLACED THE CLOCK SPRING IN JANUARY 2016. I ASKED THEM IF THEY WOULD PLEASE RE-FIX IT, AS THE FIRST FIX DID NOT WORK, AND THE CLOCK SPRING WAS ALREADY BAD AGAIN, LESS THAN 2 YEARS LATER. THE SERVICE MANAGER TOLD ME THAT THEY HAD DONE WHAT WAS LEGALLY REQUIRED OF THEM, AND THAT THEY WOULD NOT BE FIXING MY CAR. I THEN ASKED TO SPEAK TO THE GENERAL MANAGER, WHOM I LEFT A VOICEMAIL FOR, TO SEE IF HE COULD HELP. HE HAS YET TO CALL ME BACK, TWO WEEKS LATER.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE DEALER (JIM ELLIS VOLKSWAGEN ATLANTA, 5901 PEACHTREE BLVD, ATLANTA, GA 30341, (888) 848-3509) SCHEDULED AN APPOINTMENT FOR THE RECALL REPAIR; HOWEVER, THE DEALER ONLY PUT A COVER OVER THE PART INSTEAD OF REPLACING THE PART. TWO YEARS LATER, THE HORN FAILED TO FUNCTION AND THERE WAS A SHORT ON THE RIBBON CABLE WIRING THAT AFFECTED THE STEERING WHEEL MOUNTED CONTROL FUNCTIONS. AS A RESULT, THE AIR BAG INDICATOR ILLUMINATED AND THE CLOCKSPRING ASSEMBLY FAILED. THE DEALER REFUSED TO PROVIDE A SOLUTION WITHOUT THE APPROVAL OF THE MANUFACTURER. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA18003 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED AND REPAIRED BY A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

THESE STEERING WHEEL COMPONENTS STOPPED WORKING: HORN, TURN SIGNALS, HIGH BEAMS, WINDSHIELD WIPERS, AND CRUISE CONTROL. NOT SURE IF AIR BAG WILL IN CASE OF A CAR WRECK. INSTRUMENT PANEL DISPLAYS THE FOLLOWING MESSAGE: "BUTTON FOR DRIVER ASSISTANT SYSTEM DEFECTIVE". BEEN AN ONGOING ISSUE FOR THE PAST SINCE BUYING THE CAR 2013, ROUGHLY 5 YEARS AGO. VOLKSWAGENS TECHNICIANS REPAIRED THE ISSUE MULTIPLE TIMES ON SEPERATE OCCASSIONS *WHILE THE VEHICLE WAS STILL UNDER WARRANT.

I HAVE THE SAME ISSUE AS INVESTIGATION RQ 17-009. MY CLOCKSPRING WAS PART OF A RECALL WITH PREVIOUS OWNER HAVING THE RECALL COMPLETED IN 2017. NOW THE CLOCKSPRING IS BROKEN ONCE AGAIN. I CONTACTED VW AND THEY INFORMED ME THE RECALL IS CLOSED AND ON ME TO FIX OR DEALER I PURCHASED THE CAR THROUGH. THIS IS A VW ISSUE. I HEARD AND FELT THE CLOCK SPRING POP WHILE MAKING A HARD TURN A FEW DAYS AGO. LOST ALL HAND CONTROLS, HORN AND AIRBAG LIGHT. THIS IS A SERIOUS SAFETY ISSUE WITH NO AIRBAG.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 15 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE WITH AIR BAG WARNING INDICATOR STILL ILLUMINATED, WHICH WAS A SAFETY CONCERN. IN ADDITION, THE STEERING WHEEL CONTROLS AND HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO MANDEVILLE VOLKSWAGEN (1700 N CAUSEWAY BLVD, MANDEVILLE, LA 70471, 985-626-1067) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

I HAVE 51,000 MILES ON MY CAR AND THE AIR CONDITIONER UNIT WENT OUT. THE CAR IS TOO YOUNG TO HAVE THE A/C REPLACED AT THIS JUNCTURE...FAULTY PARTS. THE A/C UNIT IS LISTED IN A CLASS ACTION LAWSUIT, ALONG THE WINDSHIELD WIPER SYSTEM AND THE BEARINGS. THE A/C PROBLEM WAS MENTIONED TO THE VW MCDANIELS SERVICE ADVISOR TWICE WHEN I WAS IN ON A SERVICE CALL, BUT SAID WAS NOT RECORDED ON MY PORTAL OF THE VEHICLE. THE DRIVER SEAT HAS SPLIT AND ON THE SIDE IT IS WARNED. THIS IS NOT GOOD.

AIR LIGHT COMES ON AT STARTUP SOMETIME DOES NOT GO AWAY

MY DRIVER SIDE HEADLIGHT WOULD RANDOMLY STOP WORKING. SOMETIMES WHEN I WAS DRIVING AND OTHER TIMES WHEN IT WAS PARKED OVER NIGHT. FOR AWHILE I COULD MOVE THE LIGHT UNDER THE HOOD AND IT WOULD WORK AGAIN BUT THEN I WOULD HIT A BUMP AND IT WOULD STOP. EVENTUALLY THE LIGHT CONNECTION WOULDN'T WORK AT ALL ANYMORE AND THE VW DEALERSHIP TOLD ME I NEEDED TO REPLACE THE ENTIRE LIGHT SO I DID. NOW THE PASSENGER SIDE LIGHT IS DOING THE EXACT SAME THING. I NOTICED THAT THERE WAS A RECALL BACK IN 2014 WITH THE NUMBERS 14V125000 AND 94G8/7V EXPLAINING EXACTLY WHAT IS HAPPENING TO MY CAR BUT IT APPEARS THAT MY VIN NUMBER DOES NOT HAVE THIS RECALL UNDER IT. I HAVE THE BILL FOR MY HEADLIGHT REPLACEMENT AND A DIAGNOSIS OF THE CAR IF NEEDED.

2013 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE AIRBAG REPAIR. *JS

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE PARKING THE VEHICLE, THE AIR BAG ERROR WARNING ILLUMINATED AND ALL THE ELECTRICAL COMPONENTS TURNED OFF. AS A RESULT, THE CONTACT COULD NOT USE THE HORN OR THE RADIO. THE DEALER (ROSEVILLE VOLKSWAGEN, 830 AUTOMALL DR, ROSEVILLE, CA 95661) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

CLOCK SPRING HAS FAILED IN LESS THAN A MONTH AFTER CLOCK SPRING RECALL IN JANUARY OF 2018. STEERING CONTROLS ARE NOT FUNCTIONAL, AIR BAG ERROR LIGHT IS ON, I ASSUME DRIVER'S SIDE AIRBAG IS CURRENTLY NON FUNCTIONAL. TURNED THE VEHICLE AND HEARD A POP SOUND ORIGINATING FROM THE STEERING COLUMN, LOST STEERING CONTROL, AND AIR BAG ERROR IMMEDIATELY FOLLOWED.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE TURNING THE VEHICLE OFF, THE CONTACT HEARD A POPPING NOISE. THE CONTACT RESTARTED THE VEHICLE AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE HORN FAILED TO SOUND WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO LEGEND VOLKSWAGEN (158 MERRICK RD, AMITYVILLE, NY 11701) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING WAS FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 26,000.

CAR WOULD MAKE WHIRLING SOUNDS INTERMITTENTLY, DIFFICULTY GOING UP HILL, ROUGH IDLE SOMETIMES, CAR SHUT OFF WHILE DRIVING, CAR SHUT OFF WHILE IDLING AT A LIGHT, CAR HAD DIFFICULTY STARTING OR WOULD START THEN SHAKE AND LET OUT LOUD AND HARD BURSTS OF GAS FROM EXHAUST AND CUT OFF, CAR WILL START UP THEN LOSE POWER, SOMETIMES WILL START BACK UP. ONE TIME IT TOOK 3 TRIES AND WOULD NOT START. HAD AT VW DEALER MULTIPLE TIMES SINCE JAM 2017 TILL NOW. HAPPENED AGAIN TODAY AFTER I GOT GAS, SHUT OFF THEN TOOK A WHILE TO GAIN POWER AND EPC AND CHECK ENGINE LIGHT WERE ON THEN DISAPPEARED. EVERY OTHER TIME THE WNGINE LIGHT WOULD DISAPPEAR. THE LAST TIME IN MARCH THEY HAD THE CAR 10 OR SO DAY. TWO DAYS LATER IT IDLED ROUGH. THEY WERE BUSY TO CHECK THE CAR NOW THIS. JAN 2017 CHECK ENGINE LIGHT THEY SAID FAULT P0106/P2188- DID SOFTWARE UPDATE AND ADVISES FAULTS MAY COME BACK. FEB 2017 ENGINE LIGHT THEY SAID SAME FAULTS AND MANIFOLD PRESSURE SENSOR FAILED. GOT REPLACED. MARCH 2017 CAR STALLED IN TRAFFIC MULTIPLE TIMES. THEY CLEANED THROTTLE BODY. MARCH 2017 IN IDLE CAR SHAKING AND SHUT OFF RPMS UP AND DOWN REPLACED CAMSHAFT POSITION SENSOR. MAY 2017 SHUT OFF IN TRAFFIC- REPLACED N80 VALVE. 05/05/18 GOT SPARK PLUGS CHANGED. MARCH 7 CAR SHUT OFF THREE TIMES AFTER GETTING GAS. THEY HAD IT TILL MARCH 19 SAID CHARCOAL CANISTER NEED REPLACING THEN UPON PICK UP SAID N205 VALVE CAM ADJUSTER SOLENOID CLICKING LOUDLY. MARCH 29 NOTICED HEARING WHIRLING SOUNDS AND ROUGH IDLE. CALLED EALER NO ONE AVAILABLE OVER WEEKEND. BUSY. TODAY 04/08 CAR SHUT OFF AFTER 2ND GAS FILL UP. STARTED BACK SLOWLY EPC AND ENGINE LIGHT STEADY THEN IT GAINED POWER AND LIGHTS OFF. VW CORPORARE ADVISED IN 2017 I AM OUT OF WARRANTY AND HAVE HIGH MILEAGE. OPENED CLAIM AGAIN TODAY THEY SAID SAME THING BUT WILL SEE IF THE CORPORATE WOULD BE WILLING TO OFFER ASSISTANCE. ALL WORK HAS BEEN DONE VIA VW DEALERS

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A CLICKING NOISE WAS PRESENT COMING FROM THE STEERING WHEEL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (AUTOHAUSE VOLKSWAGEN IN LANCASTER, PA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2016 PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) FOR THE SAME FAILURE. THE FAILURE MILEAGE WAS 76,600.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE MAKING A TURN, THE STEERING WHEEL MADE A CLICKING NOISE AS THE STEERING WHEEL SEIZED. THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE RAY BRANDT VOLKSWAGEN DEALER (504-349-7272, 4050 LAPALCO BLVD, HARVEY, LA 70058) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

THW STEERING WHEEL AIR BAGS ERROR

I COMPLETED SAFETY RECALL (15V-483 ) BACK TO 01/2016. HOWEVER, I STARTED TO HEAR NOISE FROM THE STEERING WHEEL WHEN MAKING TURNS. I WENT TO A NEARBY DEALERSHIP AND FOUND OUT THAT THE NOISE IS DUE TO THE CLOCK SPRING. THE DEALER FILED A CLAIM WITH VOLKSWAGEN AND THEY REJECTED THE CLAIM SINCE IT WAS A MONTH AFTER COMPLETING THE RECALL ACTION AND THEY ONLY PROVIDE 2 YEARS WARRANTY FOR THAT. I DID A RESEARCH ONLINE AND FOUND THAT MANY PEOPLE HAD THE SAME PROBLEM EVEN AFTER COMPLETING THE RECALL ACTION. I SAW THAT AN INVESTIGATION (RQ 17-009) HAS BEEN OPENED BACK TO 11/2017.

AIRBAG LIGHT CAME ON AND THE STEERING CONTROLS ARE NOT WORKING. DEALER DIAGNOSED AS CLOCK SPRING AS BAD AND WON'T COVER BECAUSE OUT OF WARRANTY. THERE IS A RECALL FOR VW PASSAT 2010 TO 2014 FOR CLOCK SPRING RELATED PROBLEMS AND AIRBAG, BUT VW CLAIMS THAT MY VIN IS NOT PART OF THE RECALL. THIS IS NOT RIGHT...THEY HAVE A RECALL FOR MY EXACT PROBLEM AND DON'T WANT TO TAKE OWNERSHIP. REALLY LOOKING FOR SOME GUIDANCE FROM NHTSA.

LEFT LOW BEAM HEADLAMP FAILED AT 78000 MILES. I REPLACED THE BULB, TO NO AVAIL. SWITCHED THE BULB TO THE DRIVER SIDE AND IT WORKED PERFECTLY. PUT THE SUSPECTED BAD BULB IN THE DRIVER SIDE, WORKED PERFECTLY. DID SOME RESEARCH AND LEARNED THAT THE PASSENGER SIDE DIM HEADLIGHT SOCKET WAS THE SUBJECT OF A RECALL. TOOK THE CAR TO VILLAGE VW IN CHATTANOOGA. THEY REFUSED TO EVEN LOOK AT THE CAR, UNTIL I PAID 99 DOLLARS FOR A DIAGNOSIS FEE, THEN PARTS AND LABOR. I EXPLAINED AND RE EXPLAINED THE RECALL. THE REFUSED TO FIX THE CAR, SINCE MY VIN WASN'T SPECIFICALLY LISTED IN THE RECALL. I AM HAVING THE EXACT SYMPTOMS LISTED N THE RECALL, VW IS REFUSING TO REPAIR IT. THIS IS APPARENTLY A COMMON PROBLEM CONSIDERING ALL I HAVE READ. MANY PASSAT OWNERS HAVE THE SAME PROBLEM WITH THE SAME LIGHT, AND VW IS REFUSING TO REPAIR THE VEHICLES.

I BOUGHT THIS VEHICLE NEW AND HAD THE HEATING SYSTEM SERVICED AT THE VW DEALER. THE HEATER CORE HAS FAIL TWO TIMES, BOTH TIMES I HAD IT REPLACED AT A VW DEALER. THE FIRST TIME WAS ON 12/21/2016, I CONTACTED VW AND THEY WOULD NOT COVER ANY OF THE EMPLACEMENT COST. THE SECOND TIME WAS ON 01/24/2018, THE DEALER REPRESENTATIVE SAID VW WOULD COVER HALF OF THE COST OF THE REPAIR. I PAID FOR MY HAVE AND THEN CONTACTED VW TO SEE IF THEY COVER THE WHOLE COST. THEY SAID THEY WOULD NOT. THANK YOU. THAT IS TWO HEATER CORE REPLACEMENTS IN A 13 MONTH PERIOD. THAT MAKES ME THINK THERE MAY BE A PROBLEM WITH THE HEATER CORES.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

AT 65,000 MILES, HEADLAMP LOW BEAM, DRIVER SIDE STOPPED WORKING. VEHICLE IN MOTION.

1/26/2018 - I WAS DRIVING MY 2013 VW PASSAT ON THE HIGHWAY AT A 60 MPH SPEED, AND IT SUDDENLY BEGAN FORCING ITSELF TO STOP, AS IF THE TRANSMISSION WAS GOING OUT. THE CAR BEGAN SLOWING DOWN JERKING ITSELF, AND THE CARS BEHIND ME HAD TO BRAKE ABRUPTLY, ALMOST HITTING ME. IT WAS A FRIGHTENING EXPERIENCE. I DID LOOK DOWN AT THE GEAR WHILE THIS WAS HAPPENING AND NOTICED THAT THE GEAR LIGHTS D & S WERE BOTH LIT IN RED AND THE - AND + WERE ALSO LIT IN RED. I WAS FINALLY ABLE TO STOP (ON THE HIGHWAY) AND PUT MY CAR GEAR ON PARK. I QUICKLY PUT IT ON PARK AND THEN TRIED TO DRIVE AGAIN, ALL WAS WELL UNTIL I EXITED THE FREEWAY, AND WHILE I WAS TRYING TO MAKE A LEFT TURN, THE CAR BEGIN SLOWLY JERKING AGAIN, NOT ALLOWING TO CONTINUE DRIVING. I FINALLY PULLED TO THE SIDE AND TURNED OFF THE CAR, RESTARTING IT AFTER A FEW MINUTES, AND THEN ALL WAS NORMAL AGAIN. TODAY, 1/27/2018, ON MY WAY TO WORK, THE SAME ISSUE HAPPENED. I'M TAKING MY CAR INTO SERVICE FIRS THING MONDAY MORNING. I JUST PURCHASED THIS VEHICLE ON OCTOBER 2017, AND NO RECALLS WERE ON THIS VEHICLE. SO TO BE HAVING THESE PROBLEMS JUST A FEW MONTHS AFTER THE INITIAL PURCHASE IS DISAPPOINTING. NO PERSONAL BELONGINGS WERE ANYWHERE NEAR THE GEAR, SO THAT WAS DEFINITELY NOT AN ISSUE. PLEASE ADVISE IF ANYONE HAS REPORTED THE SAME VEHICLE CONCERN. THANK YOU.

CHECK ENGINE LIGHT (MIL) LUMINATED. CODE P202A. REDUCTANT TANK HEATER CONTROL CIRCUIT. 135K MILES.

LEFT FRONT LOWBEAM WENT OUT, REPLACED BULB BUT STILL COMES ON INTERMITTENTLY. CONTACTED VW AND MY CAR WAS NOT PART OF ORIGINAL RECALL , HOWEVER MY VW DEALER HAS SAID HUNDREDS OF THIS MAKE AND MODEL NOT COVERED UNDER ORIGINAL RECALL HAVE HAD SAME ISSUE.

DRIVER DOOR HANDLE STICKS IN COLD WEATHER AND WON'T OPEN FROM THE OUTSIDE. WHEN CRAWLING ACROSS FROM PASSENGER SIDE TO OPEN DRIVER DOOR FROM THE INSIDE, SOMETHING BROKE VERY EASILY. I WAS ABLE TO OPEN THE DOOR, BUT NOW MY DRIVERS DOOR WON'TLOCK IN PLACE TO STAY SHUT. VERY DANGEROUS TO TRY DRIVING WITH THE DOOR SWINGING OPEN AT EVERY CURVE.

A 2013 VOLKSWAGEN PASSAT, ON JANUARY 7THE AIRBAG WARNING LIGHT CAME ON AND "ERROR: AIRBAG" WARNING WAS DISPLAYED. THE HORN NO LONGER WORKS AND THE BUTTONS AROUND THE STEERING WHEEL ARE INOPERABLE. THE VEHICLE WAS TAKEN TO VW IN FINDLAY, OH WHERE IT WAS DIAGNOSED THAT THE TAKAKA AIRBAG RECALL WAS IN EFFECT FOR THIS VEHICLE AND THAT RECALLED PART WAS REPLACED. HOWEVER THE STEERING WHEEL MAKES A CLICKING NOISE WHEN IT IS TURNED, THE BUTTONS AROUND THE STEERING WHEEL ARE STILL NOT WORKING AND THE AIRBAG WARNING LIGHT AND "ERROR:AIRBAG" WARNING IS STILL ON.

NO HEAT IN PASSENGER SIDE OF VEHICLE. REPAIRED/REPLACED HEATER CORE 12/2016, OCCURRED AGAIN 1/2018. KNOWN ISSUE NOT ACKNOWLEDGED BY VW. SEE TS-80-15-04 FOR SAME SITUATION IN MODELS OTHER THAN PASSAT. CREATES POSSIBLE SAFETY HAZARD IN COLD CLIMATE WHERE DEFROST OF PASSENGER WINDOW DOES NOT CLEAR WINDOW.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE VEHICLE WAS TAKEN TO GREEN TOYOTA (3901 WABASH AVE, SPRINGFIELD, IL 62711, (217) 698-3100) AND A PROTECTIVE COVER WAS INSTALLED OVER THE STEERING WHEEL CLOCK SPRING. A FEW MONTHS LATER, THE HORN FAILED AND THE BUTTONS AROUND THE STEERING WHEEL WERE INOPERABLE. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOHAUS OF PEORIA (2322 W VAN WINKLE WAY, PEORIA, IL 61615, (309) 740-7951) WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE RECALL WAS COMPLETED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

THE FRONT RIGHT FENDER LINER DOES NOT COVER A HOLE THAT ALLOWS SNOW AND WATER TO GET INTO THE FRESH AIR BLOWER INSIDE THE CABIN. WHEN IT IS VERY COLD OUTSIDE (WHICH IS HAPPENS ALL THE TIME IN MONTANA) THE WATER THAT HAS CONTACTED THE BLOWER MOTOR WILL FREEZE, IN TURN NOT ALLOWING THE FRESH AIR BLOWER TO TURN. WHEN THE FRESH AIR BLOWER DOES NOT TURN, THERE IS NO DEFROST OR HEAT IN THE CABIN. I DROVE HOME AND HAD TO GO THROUGH SNOW THAT WAS ON THE ROAD. THIS SNOW WAS THROWN UP INTO AN UNCOVERED HOLE AND GOT INTO THE BLOWER HOUSING. THE NEXT MORNING I WENT TO START THE CAR AND HAD NO BLOWER MOTOR. THIS IS THE 4TH TIME THIS HAS HAPPENED TO ME. I WAS DRIVING TO WORK WHEN THIS PARTICULAR ISSUE HAPPENED, AND I HAD TO SCRAPE THE WINDOW EVERY 30 SECONDS TO ENSURE THAT I COULD SEE WHERE I WAS GOING. I WAS ALSO VERY VERY COLD CONSIDERING THE OUTSIDE TEMPERATURE WAS 0 DEGREES FAHRENHEIT. I WAS LUCKY ENOUGH TO BE IN A SITUATION THAT I WAS TO GET TO A WARM PLACE FAST ENOUGH THAT MY FEET DID NOT FREEZE OFF. VOLKSWAGEN HAD ACKNOWLEDGED THIS PROBLEM AND HAS CREATED A TECHNICAL SERVICE BULLETIN ABOUT THE ISSUE. THEY WILL NOT COVER ANY COST OF THIS OBVIOUS DESIGN FLAW. THE BULLETIN NUMBER IS GROUP 87, NO. 15-15. THE REPAIR REQUIRES A NEW FENDER LINER, A NEW HVAC AIR INLET COVER, A NEW WATER DEFLECTOR, A NEW PLENUM CHAMBER COVER, AND A NEW CABIN AIR FILTER, AS SEEN IN THE TECHNICAL BULLETIN.

I WAS PARKED WITH THE CAR OFF AND ALL DOORS UNLOCKED AND I WAS UNABLE TO OPEN THE FRONT DRIVER SIDE DOOR OF MY 2013 VOLKSWAGEN PASSAT FROM THE INSIDE OR OUTSIDE. IT SOUNDED AS IF THE LOCK ON THE FRONT DRIVER DOOR WOULD NOT UNLOCK. ALL OTHER DOORS OPENED NORMALLY. I NOW HAVE TO ENTER AND EXIT THE DRIVER SEAT FROM THE FRONT PASSENGER SIDE SEAT. THIS SEEMS LIKE A SERIOUS SAFETY CONCERN IF I EVER HAD TO EXIT MY VEHICLE QUICKLY IN AN EMERGENCY SITUATION.

CURRENTLY, I HAVE A FAILING (CLICKING NOISE WHILE TURNING) CLOCK SPRING MY 2013 PASSAT TDI THAT WENT IN FOR THE CLOCKSPRING COVER RECALL IN 2016 AND ALSO THE AIRBAG RECALL IN 8/2017 AND HAS BEEN DIAGNOSED AS A "FAILING CLOCKSPRING" 11/24/2017, PUT IN FOR GOODWILL REPAIR TO VW CORPORATE AND WAS IMMEDIATELY REJECTED AND THE DEALER CHARGES OVER $700 FOR REPLACEMENT. SERVICE TECH SAID SINCE I AM A LOYAL CUSTOMER OF A HEAVILY RECALLED TDI MODEL, THEY COULD REPAIR IT FOR $550 (12/10/2017). THIS IS DISAPPOINTING...I AM WAITING FOR IT TO FAIL COMPLETELY BEFORE I CHART MY NEXT COURSE OF ACTION.

2013 VW PASSAT TDI SEL THE CHECK LEFT LOW BEAM LIGHT RADOMLY WOULD COME ON THEN GO OFF. THEN IT STAYED ON, LEFT LOW BEAM WAS NO LONGER WORKING. LIGHT WAS REPLACED BUT DID NOT WORK. BULB DID WORK IN RIGHT SIDE. WHEN INSPECTED MODULE THAT BULB WAS INSERTED INTO, NOTICED A MELTED AREA. CHECKED INTERNET AND DISCOVERED A RECALL FOR LEFT LOW BEAM HEADLIGHT FOR 2012-2013 PASSATS DUE TO THIS SAME ISSUE. CALLED LOCAL DEALERSHIP, EXPLAINED ISSUE, SAID THEY WOULD CHECK AND NEVER GOT BACK TO ME. CALLED VW EXPLAINED THE ISSUE, WAS TOLD THAT THEY HAVE TO LEGAL OBLIGATION TO FIX IT AS MY CAR IS NOT INVOLVED IN RECALL DESPITE THE SAME ISSUE. TOLD ME THAT NHSTA WOULD NOT LET THEM FIX IT. THE RECALL FIX INVOLVES REPLACING A SMALL SECTION OF WIRING AND THE MODULE THAT BULB IS INSERTED INTO.

THE DRIVER SIDE DOOR HAS BEEN HAVING THE ISSUE WHERE IT FIRST WILL NOT OPEN FROM THE OUTSIDE. THEN AFTER A FEW WEEKS IT STARTED TO NOT OPEN FROM THE INSIDE. EVENTUALLY IT GOT TO THE POINT WHERE IT WILL NOT EVEN LATCH SO IT'S VERY MUCH A SAFETY HAZARD. NOTHING HAS CAUSED THIS TO HAPPEN TO THE DRIVERS SIDE DOOR. I HAVE SEEN SEVERAL COMPLAINTS ONLINE IN REFERENCE TO THIS EXACT SAME ISSUE. THE VEHICLE HAS NEVER BEEN IN A WRECK AND ONLY HAS 50K MILES ON IT.

AS I WAS DRIVING I STARTED TO NOTICE A RUSTLING SOUND WHENEVER I WOULD TURN THE STEERING WHEEL. ABOUT 20 MINUTES LATER MY DASH LIGHT STATING THAT THERE WAS AN AIRBAG ERROR CAME ON FOR THE DRIVERS SIDE AIRBAG. THE HORN AND THE OTHER CONTROL BUTTONS IN THE STEERING COLUMN CEASED WORKING AS WELL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. UPON PURCHASING THE VEHICLE, THE DEALER (KAREN RADLEY VOLKSWAGEN, 14700 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, (703) 550-0202) DID NOT INFORM THE CONTACT OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) UNTIL AFTER SHE OBTAINED OWNERSHIP. AN INDEPENDENT SALES COMPANY STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO A DEALER TO SCHEDULE A RECALL REPAIR. THE DEALER INDICATED THAT THE CONTACT WOULD NEED TO WAIT TO RECEIVE A RECALL NOTICE IN THE MAIL TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT RECEIVED THE INTERIM RECALL NOTICE MONTHS LATER, BUT HAD NOT RECEIVED A SECOND LETTER YET INDICATING THAT THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS STILL UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL DEALERSHIP STILL HASN'T CONTACTED ME FOR THE REPAIR

TAKATA RECALL

PASSAT SEL YEAR 2013 2.5 GAS ENGINE. O9G TRANSMISSION HARD SHIFTING CLUNKY SLIPPING VERY UNCOMFORTABLE TO DRIVE ESPECIALLY ON TRAFFIC STOP AND GO JERKY TRANSMISSION IT HAPPENED FOR VERY LONG TIME OIL AND FILTER WAS DONE STILL HAVE THE SAME ISSUE

HAIR OR OTHER FIBERS MAY CONTAMINATE THE AIRBAG CLOCK SPRING (A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIRBAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED). THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG. A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG WILL PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF A VEHICLE CRASH, INCREASING THE RISK OF INJURY.

TAKATA RECALL

TAKATA RECALL - I WOULD LIKE TO GET FIXED ASAP INSTEAD OF WAITING FOR THIS TICKING TOME BOMB TO EXPLODE.

TAKATA RECALL

TAKATA AIRBAG RECALL OVER THE PAST YEAR OR SO, I HAVE LEFT SEVERAL MESSAGES FOR THE REPAIR DEPARTMENT TO HAVE THE REPLACEMENT ON THE AIRBAGS DONE. I CANNOT GET AHOLD OF ANYONE IN THIS DEPARTMENT ON THE PHONE. NO ONE HAS CALLED BACK. I TRIED TO SCHEDULE ONE ONLINE. THAT WAS NOT DONE. I TRIED AGAIN TODAY, I COULD NOT GET THROUGH, BUT LEFT ANOTHER VOICE MESSAGE. THE NAME OF THE COMPANY IS VW UPTOWN. THEY ARE LOCATED AT 8201 LOMAS BLVD NE, ALBUQUERQUE, NM 87110. THEIR NUMBER IS 505-260-5055. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL - I HAVE CONTACTED MY LOCAL VW DEALER SEVERAL TIMES (AT LEAST 3) TO INQUIRE ABOUT REPAIRING THE VEHICLE, BUT THEY SAID THEY HAVE REPEATEDLY SAID THEY DON'T HAVE THE NECESSARY PARTS / AIRBAGS TO REMEDIATE THE RECALL. THE VEHICLE RUNS FINE. I HAVE ALSO FILED A CLAIM THROUGH THE CH. 11 TAKATA BANKRUPTCY.

TAKATA RECALL REC'D NOTICE 2/16 ABOUT RECALL ON AIR BAGS, NO FURTHER INFO HAS BEEN REC'D.

PERIODICALLY WHILE DRIVING, THE SEAT BELT LIGHT WILL COME ON, THE THE DRIVER'S SEAT BELT WILL LOSE TENSION. THE PUSH START BUTTON HAS BE PRESSED MULTIPLE TIMES IN ORDER FOR THE VEHICLE TO START. I RECEIVE THE ERROR MESSAGE ON THE DASH, "KEY NOT IN RANGE" WHEN THE KEY FOB IS ON MY PERSON. THE BUILT-IN TRACTION DOES NOT HANDLE WELL, BECAUSE THE WEIGHT DISTRIBUTION IS NOT 50/50. THERE IS ENTIRELY TOO MUCH BODY ROLL FOR THIS VEHICLE. THE 2013 VOLKSWAGEN PASSAT 3.6 SEL SHOULD HAVE BEEN MANUFACTURED AS AN ALL-WHEEL DRIVE, AND A HARD BODY. THE TRANSMISSION IS SLUGGISH BETWEEN 1ST AND 2ND GEARS. I USED TO OWN A 2005 VOLKSWAGEN PASSAT GLX V6 4MOTION, AND IT WAS A MUCH BETTER BUILD QUALITY THAN THE 2013 PASSAT. THE QUALITY OF VOLKSWAGEN PASSAT IS IN MAJOR DECLINE, AND IS NOT THE SAME AS IT WAS IN THE EARLY 2000S.

I BROUGHT MY CAR A YEAR AGO TO CENTRAL AUTO GROUP IN PLAINFIELD, CT FOR A LOW BEAM LIGHT OUT ON MY CAR. I REPLACED THE BULB AND IT STILL DIDN'T WORK. THE WARNING LIGHT WAS ON ALSO. THEY CLEANED AND LOOKED FOR RECALL ON THE CAR BUT DIDN'T FIND ONE. THEY SAID BULB WAS FINE. I WAS TOLD NOT TO SLAM HOOD AND BE CAREFUL. EVERYTHING FOR RECALL 14V125000 APPLES TO MY CAR BUT IT IS NOT ON LIST. I STILL HAVE THE CAR WAREHOUSE OF WHEN IT WAS MADE IN 2012. WHY IS MY CAR NOT INCLUDED IN THIS RECALL. I HAVE TO REPLACE THE LIGHT HOLDER? THIS IS NOT RIGHT. THERE ARE MANY PEOPLE OUT THERE HAVING THE SAME ISSUE. MY SON DRIVES THIS CAR. I WOULD LIKE ASSISTANCE. MY LOW BEAM LIGHT IS OUT AGAIN. I CHANGED THE BULB BUT IT WON'T WORK. THE WARNING INDICATOR LIGHT IS LIT UP ALSO. THANK YOU FOR YOUR TIME.

I KEEP RECEIVING RECALL NOTICES FOR [XXX]. VOLKSWAGEN TOOK POSSESSION OF THIS CAR ON 11/29/2016 UNDER THE DIESEL EMISSIONS RECALL. VW BLAMES NHTSA FOR CONTINUED NOTICES ON A CAR THEY OWN.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

HEATER CORE: HEATER CORE BECOME CLOGGED EVEN WITH REGULAR FLUSHES. ON 3RD HEATER CORE IN LESS THAN 4 YEARS OF OWNERSHIP. VW'S REPLACEMENT PROGRAM DOES NOT RESTART AFTER NEW HEATER CORE IS INSTALLED, BUT AT PURCHASE OF VEHICLE. VERY DISINGENUOUS. CAR ENGINE AREA STARTS TO OVER HEAT WITHOUT PROPER FLUENT CIRCULATION.

PRIMEWELL VALERA TOURING II 215/55R 17 TIRES. THE TIRES AFTER 5000 MILES HAVE DEVELOPED A ROARING SOUND AND THE SIDEWALLS ARE CRACKED. THE ROARING HAS BECOME SO LOUD I HAD THE WHEEL BEARINGS REPLACED BECAUSE OF THE NOISE. THE NOISE IS IN FACT COMING FROM THE TIRES. THE TIRES WERE BOUGHT BY THE DEALER WE PURCHASED THE CAR FROM. IN FACT, IT WAS PART OF THE DEAL THAT THE CAR HAD NEW TIRES PUT ON. BECAUSE OF THIS FACT, THE TIRES ARE NOT UNDER WARRANTY. I TOOK THE CAR TO MY LOCAL FIRESTONE DEALER, THEY HAVE PRIMEWELL TIRES MADE EXCLUSIVELY FOR THEM. THE DEALER WAS NICE ENOUGH AND TOLD ME ABOUT THE RECALL FOR THE TIRES, BUT MY SPECIFIC SIZE WAS NOT LISTED UNDER THE RECALL. THE NEXT SIZE UP AND DOWN WERE LISTED, BUT NOT OUR SPECIFIC SIZE. HE DID OFFER A DISCOUNT ON A NEW SET OF TIRES THOUGH. HE HONESTLY TRIED TO HELP US OUT. BEFORE I SPENT AN ADDITIONAL $500 PLUS DOLLARS I CALLED FIRESTONE CORPORATE. AFTER STATING MY CASE, HE SAID THERE WAS ABSOLUTELY NOTHING HE COULD DO. I ASKED HIM IF HE WOULD LET HIS WIFE DRIVE A CAR WITH CRACKED SIDEWALL TIRES, HE COMMENTED IF IT WAS HIS CAR, HE WOULD GET THEM REPLACED, BUT HE OFFERED ABSOLUTELY NO HELP TO DO SO AND WAS UNAPOLOGETIC TO SAY THE LEAST. I EXPECT MORE FROM FIRESTONE / BRIDGESTONE. YOU WOULD THINK AFTER ALL THE BAD PRESS FROM THE FORD EXPLORER TIRE INCIDENT THEY WOULD BACK THERE PRODUCTS UP BETTER, OR AT LEAST OFFER A PRODUCT THAT LASTS LONGER THAN 5000 MILES. PLEASE BE AWARE BEFORE BUYING THERE PRODUCTS, I KNOW I NEVER WILL AGAIN!

HIGH-PRESSURE FUEL PUMP FAILURE, CAR STOPPED WORKING WHILE DRIVING ON FREEWAY IN ANOTHER STATE. CAR HAS NOT RUN IN OVER A YEAR DUE TO THIS PROBLEM AND THE COST TO FIX IT. THEY MODEL YOUR NEW WERE WITH THE EXACT SAME ENGINE AND PART IS COVERED UNDER WARRANTY BUT THIS CAR IS NOT AT A 71,250 MILES

I'VE HAD MY 2013 VOLKSWAGEN PASSAT 3.6 SEL PREMIUM SINCE 6/2017, AND I HAVE BOUGHT 2 SETS OF VW WHEEL CENTER CAPS, BECAUSE THEY KEEP FAILING OFF. IT'S QUITE OBVIOUS THIS IS A MANUFACTURER'S DEFECT WITH VOLKSWAGEN. THIS IS AN EXPENSIVE VEHICLE, AND VOLKSWAGEN SHOULD DO A BETTER JOB AT ENGINEERING PARTS THAT DON'T FALL OFF OF THE CAR. THESE WHEEL CAPS ARE ROUGHLY $26 AT VOLKSWAGEN BEFORE TAX.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE FRONT DRIVER SIDE LOW BEAM HEADLIGHT FLICKERED OFF AND ON. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT ALSO FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MERCED VOLKSWAGEN, LOCATED AT 1530 W MAIN ST, MERCED, CA 95340) WHERE IT WAS DIAGNOSED THAT THE ENTIRE HEADLIGHT HOUSING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V125000 (EXTERIOR LIGHTING). THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 70,980. ...UPDATED 11/15/17 *BF THE CONSUMER STATED THE VEHICLE SHOULD BE INCLUDED IN THE RECALL. UPDATED 11/29/2017*JS

I WAS TOLD THAT MY AIRBAG ISSUE WAS DUE TO THE SENSOR GETTING WET AND I HAD TO PAY TO FIX IT, AND THEN I RECEIVE LETTER SAYING MY INFLATOR IS PART OF RECALL, THE FIRST RECALL ON MY CAR FOR THE DAYTIME DRIVING LIGHT STILL HAS NOT FIX, ITS BEEN IN THE SHOP AT LEAST THREE TIMES, ON TOP OF THAT YOU CAN MOVE THE GEARS IN MY CAR WITHOUT PRESSING ANYTHING OR BRAKING..

I RECEIVED A WRITTEN NOTIFICATION THAT MY CAR WAS COVERED UNDER A RECALL FOR THE DEFECTIVE AIRBAG. WHEN I TRIED TO MAKE AN APPOINTMENT WITH PRIORITY VOLKSWAGEN CHESTER VA. THEY REFUSED TO MAKE AN APPOINTMENT TO FIX THE CAR STATING THAT THE PARTS WERE NOT AVAILABLE AND THEY WOULD NOT MAKE AN APPOINTMENT OR TELL ME WHEN THE PART WOULD BE AVAILABLE. THE WRITTEN NOTICE SAYS TO SCHEDULE THE REPAIR IMMEDIATELY AND I AM TRYING TO DO THIS BUT THE DEALER REFUSES TO ASSIST. I TRIED TO CONTACT VOLKSWGEN DIRECTLY BUT GOT A RECORDING STATING THAT DUE TO HIGH CALL VOLUMES I SHOULD GO TO THEIR WEB SITE. WHAT A CROCK. SO WHO IS RESPONSIBLE IF THE AIRBAG INJURES OR KILLS SOMEONE WHEN THERE IS AN ACTIVE SAFETY RECALL AND THE MANUFACTURER REFUSES TO EVEN SCHEDULE THE REPAIR? HOW DO YOU SUGGEST I PROCEED FROM HERE.

2013 PASSAT RECALL ON THE LOW BEAM HEADLIGHT HEADLIGHT WAS WORKING WHEN PURCHASES 3 DAYS AGO HEADLIGHT HAS NOW STOPPED WORKING DO IT YOURSELF AS PER OWNER'S DID NOT WORK WENT TO LOCAL VOLKSWAGEN DEALERSHIP PRESENTED INFORMATIO FROM WEBSITE CONCERNING LOW BEAM HEADLIGHT RECALL NO ASSISTANCE PROVIDED CONTACTED VOLKSWAGEN CUSTOMER CARE CENTER THERE ARE OTHER VEHICLES THAT ARE BEING AFFECTED BY THE LOW BEAM HEADLIGHT RECALL

WHEN I STARTED TURNING THE STEERING WHEEL A FEW DAYS AGO I WOULD HEAR SOMETHING KINDA TICKING LIKE SOMETHING WAS CAUGHT BETWEEN THE STEERING AND COLUMN SECTION. TODAY AFTER I STARTED MY CAR AND THE STEERING WHEEL AIR BAG CAME AND HAS STAYED ON. THUS MY HORN AND BUTTONS TO CONTROL MY INSTRUMENT PANEL NO LONGER WORK.

TAKATA RECALL, I HAVE BEEN CALLING FOR MONTHS THE DEALERSHIP TO SCHEDULE AN APPOINTMENT, SPECIFICALLY: SERRAMONTE VW LOCATED AT: 711 SERRAMONTE BLVD, COLMA, CA 94014. THEY NEVER GET ME THROUGH TO SERVICE, AND EVERY TIME I LEAVE MY NAME AND NUMBER THEY NEVER CALL ME BACK. HOW TO I SCHEDULE THE REPAIR!

THE VEHICLE STEERING WHEEL CLOCK SPRING WAS REPAIRED UNDER RECALL FROM VW IN JAN 2016 AT 42000 MILES AND FAILED AGAIN AT AROUND 46000 MILES, LEAVING MY CAR WITHOUT DRIVER SIDE AIRBAGS. IT IS QUITE UNSAFE TO HAVE SUCH A CRUCIAL SAFETY PART TO FAIL SO REGULARLY AND UNEXPECTEDLY. I BELIEVED THAT THE RECALLED CLOCK SPRING THAT GOT INSTALLED IN MY CAR IS ALSO DEFECTIVE.

I HAVE HAD 2 RECALLS. I LIVE ON AN OUTER ISLAND IN HAWAII. IN ORDER TO GET A REPAIR I AM BEING TOLD I WILL HAVE TO SHIP, VIA OCEAN BARGE, MY CAR TO OAHU.. I THINK IF VW SELLS TO OUTER ISLANDS THEY AT LEAST NEED TO HAVE AN AUTHORIZED SERVICE REP ON THAT ISLAND. I AM NOT ABLE TO AFFORD TO SHIP A CAR TO OAHU FROM KAUAI AND BACK. WHEN I PURCHASED THE CAR THE SHIPPING TO MY ISLAND WAS INCLUDED IN THE PRICE. PLEASE ADVISE

BECAUSE THE VEHICLE ALSO WAS TDI, VW BOUGHT THE VEHICLE BACK FROM ME ON 21 DECEMBER 2016, I.E., I NO LONGER OWN THE VEHICLE. I RECEIVED A RECALL NOTICE FOR THE THIS CAR A FEW MONTHS AGO AND FILLED OUT THE FORM TELLING ADDRESSEE (VW) THAT THEY HAD BOUGHT MY VEHICLE AND I SHOULD NOT RECEIVE ANY MORE NOTICES. I CALLED VW THIS MORNING (28 JULY 2017) TO GET THEM TO STOP SENDING ME RECALL NOTICES. THEY TOLD ME THEY DID NOT SEND IT YOU DID. THEY SUGGESTED THAT I CONTACT THE FLORIDA DMV, BUT THAT IS MORE THAN USELESS: THEY DO NOT SEND THE NOTICES AND KNOW THAT I KNOW LONGER OWN THE VEHICLE IN QUESTION. SINCE VW WAS KIND ENOUGH TO SELL ME A REPLACEMENT VW PASSAT FOR LESS MONEY THAN THEY PAID ME FOR THE 2013 PASSAT, I BOUGHT IT. SO, WHEN I GET A VW RECALL NOTICE I THINK IT IS FOR THE NEW ONE NOT THE OLD ONE. THIS IS VERY UNPLEASANT, SINCE WE WERE ON PINS AND NEEDLES FROM SEPTEMBER 2015 UNTIL DECEMBER 2016 WONDERING IF THE AIR BAG WAS GOING TO BLOW UP IN OUR FACES. CAN YOU FIND A WAY TO STOP SENDING ME RECALL NOTICES FOR THIS VEHICLE, PLEASE? IT WOULD BE APPRECIATED GREATLY. I WILL FILL OUT THE FORM AGAIN TELLING VW THAT I DO NOT OWN THE CAR, BUT HAVING DONE THAT BEFORE AND GIVEN THAT THE TOLD ME TODAY THEY HAD NO WAY TO STOP THE FLOW OF NOTICES FROM THEIR END, I AM ASKING YOU TO PLEASE CLOSE THE FILE ON THIS VEHICLE AS FAR AS I AM CONCERNED. YOU NEED TO SEND THIS NOTICE TO VW TO TELL THEM TO FIX THE AIR BAG IN THE CAR THEY BOUGHT BACK FROM ME. YOUR HELP AND COOPERATION IN THIS REGARD WOULD BE APPRECIATED GREATLY, THANKS IN ADVANCE IN CASE YOU CAN DO THIS FOR US.

TAKATA RECALL AFTER HAVING MY AIR BAGS REPLACED ON 5/5/2017 I DISCOVERED MY HORN WILL NOT FUNCTION. WHEN I CALLED THE DEALERSHIP WHO INSTALLED THE REPLACEMENT TAKATA AIRBAG THEY TOLD ME I WOULD BE CHARGED FOR THE REPAIR. I TOLD THEM THEY FAILED IN THEIR AIR BAG REPLACEMENT REPAIR WORK. I DID NOT MAKE AN APPOINTMENT. SO NOW MY CAR IS UNSAFE AS I DO NOT HAVE A HORN. THE VOLKSWAGEN DEALERSHIP IS VOLKSWAGEN OF MURRIETA, 41300 DATE STREET, MURRIETA, CA 92562, 951-894-6555.

DASHBOARD DISPLAYED ERROR TO CHECK RIGHT LOW BEAM. PURCHASED REPLACEMENT BULB. INSTALLED BULB AND PROBLEM PERSISTED. DID ONLINE SEARCHES AND FOUND A RECALL FOR A "150,201 2012-'13 VOLKSWAGEN PASSAT SEDANS BECAUSE A LOW-BEAM HEADLIGHT BULB COULD LOSE ELECTRICAL CONTACT, LEADING TO REDUCED VISIBILITY". I SWAPPED THE WORKING SOCKET/BULB COMBO FROM THE LEFT AND IT WORKED IN THE RIGHT HAND HOUSING. I FOUND THE PART NUMBER FOR THE REPLACEMENT SOCKET, AND BOUGHT IT AT LOCAL DEALER. THE PART APPEARS TO HAVE BEEN REDESIGNED. INSTALLED WITH THE ORIGINAL BULB AND IT WORKED FINE. THE OLD SOCKET HAS ONE TERMINAL THAT HAS MELTED PLASTIC AROUND IT. I CALLED VW CUSTOMER SERVICE AND THEY CLAIMED MY CAR WAS NOT COVERED UNDER A RECALL FOR THIS CONDITION AND THEY REFUSED REIMBURSEMENT FOR THE PART.

CLOCK SPRING RECALL. WAS FIXED IN 2016 BUT IS AGAIN BROKEN AND VW REFUSES TO REIMBURSE THE DEALER OR COVER THE COST OF THE REPAIR. DUE TO THIS RECALLED PART NOT BEING REPAIRED PROPERLY, MY AIRBAG LIGHT IS ON, I DO NOT HAVE A HORN, CRUISE CONTROL, NOT HAVE THE ABILITY TO USE MY STEERING WHEEL CONTROLS. THIS, I FEEL IS ALSO RELEVANT TO THE AIRBAG RECALL. I CANNOT SELL MY CAR WITH THIS ISSUE, NOR DO I HAVE THE $ TO FIX IT. IT IS DANGEROUS TO DRIVE IT, AS IT ALREADY HAS AN AIRBAG NOT WORKING, THE AIRBAG LIGHT ON AND NO HORN. I HAVE CONTACTED BOTH THE DEALERSHIP AND VW AND THEY REFUSE TO COVER THE COST OF THIS RECALLED PART.

I HAVE OWNED MY 2013 VOLKSWAGEN PASSAT 3.6 SEL PREMIUM SINCE 6/10/16, AND VOLKSWAGEN NORTH AMERICA HAS NOT OFFICIALLY SENT ME DOCUMENTATION TO REPLACE MY DEFECTIVE TAKATA AIRBAGS.

THE REPAIRED CLOCK SPRING FAILED AGAIN PER DEALER. SO THE AIR BAG DOESN'T WORK AND NEITHER DOES THE HORN OR ANY OTHER STEERING WHEEL CONTROLS. SHE WAS DRIVING AND TURNED THE STEERING WHEEL AND HEARD A POP !

"TAKATA RECALL DATE 2/9/2016. AND IN MAY 2016 INFORMED BY VW OF HIGH RISKS. AND IMMINENT DANGER...NO FURTHER RESPONSE TO INQUIRIES...AS OF JULY 14,2017 NO REMEDY AVAILABLE...CONCERNED FOR SAFETY OF OCCUPANTS AND OTHER DRIVERS...SUGGEST VW LIVE UP TO THEIR ACKNOWLEDGED RESPONSIBILITY AND PROVIDE EQUITABLE AND SAFE CAR TO DRIVE OR OTHERWISE COMPENSATE SO THAT I CAN REPLACE THEIR DANGEROUS VEHICLE. APPRECIATE YOUR ATTENTION TO MY "AT -RISK: SITUATION [XXX] [XXX] [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TAKATA RECALL. THE DEALER REFUSES TO REPAIR MY RECALLED AIRBAGS EVEN AFTER 2 YEARS OF CONCERN. I HAVE ASKED SINCE NOTIFIED OF THE RECALL FOR THE AIRBAGS TO BE FIXED AND ALWAYS GET THE SAME AANSWER THAT THE PARTS ARE NOT AVAILABLE. I CAN NOT DRIVE THE CAR DUE TO THE SAFETY AND CAN NOT SELL THE CAR BECAUSE THERE IS AN OUTSTANDING RECALL. WHAT CAN BE DONE?

WHILE TRAVELING AT FULL SPEED, THE DIESEL ENGINE STUMBLED, THE GLOW PLUG LIGHT ILLUMINATED, THEN BOGGED TO A STOP ALONG THE SIDE OF THE ROAD IN TRAFFIC. TOWED TO DEALER WHO SAID ALL DIESEL COMPONENTS EXCEPT THE FUEL TANK INCLUDING ALL THE HOSES AND TUBING WOULD NEED TO BE REPLACED BECAUSE THE HIGH PRESSURE FUEL PUMP FAILED SENT METAL SHAVINGS THROUGHOUT THE SYSTEM. CAR HAS 98K MILES AND HAS NOT YET HAD ANY DIESEL FIX INSTALLED AS PART OF THE DIESEL SCANDAL. WAS GOING TO HOLD ONTO CAR FOR A SHORT TIME LONGER THEN SELL BACK TO VW. BOY, WHAT A COSTLY MISTAKE BECAUSE THE CAR MUST BE RUNNING TO RETURN IT. NOT HAPPY WITH VW FOR THIS AND A HANDFUL OF OTHER SERIOUS FAILURES AND ILLEGAL (AND QUITE FRANKLY, SHOCKINGLY BRAZEN) BEHAVIORS THIS COMPANY HAS DEMONSTRATED. MY ADVICE IF YOU STILL HAVE A TDI, DON'T WAIT, TURN IT IN NOW. MY ADVICE FOR FUTURE VAG (VW/AUDI/PORSCHE) BUYERS, THESE VEHICLES ARE NOT WELL DESIGNED FOR RELIABILITY AND ARE VERY EXPENSIVE TO MAINTAIN. FURTHERMORE, VAG HAS PROVEN ITSELF TO PUT PROFITS ABOVE ALL ELSE INCLUDING YOUR SAFETY AND WITH COMPLYING WITH LAWS. BEST TO BUY SOMETHING ELSE AND LET THIS DISHONEST COMPANY SUFFER UNTIL IT REALIZES IT MUST DO BETTER. IF YOU JUST HAVE TO HAVE ONE OF THE PRODUCTS OF THIS DISHONEST COMPANY, BE SURE TO NEVER LET THE WARRANTY EXPIRE AS LONG AS YOU OWN IT BECAUSE ODDS ARE YOU WILL NEED IT OVER AND OVER TO COVER THE FREQUENT AND EXPENSIVE REPAIRS...THE DIESEL FUEL EFFICIENCY WILL NEVER PAY BACK DUE TO THE FREQUENT REPAIR COSTS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO HALLMARK VOLKSWAGEN AT COOL SPRINGS (620 BAKERS BRIDGE AVE, FRANKLIN, TN 37067) AND THE MANUFACTURER WHO STATED THAT "IT WAS UP TO THE FEDERAL GOVERNMENT" AND THEY COULD NOT ASSIST. THE MANUFACTURER ALSO STATED THAT PARTS WOULD POSSIBLY BE AVAILABLE IN SEPTEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ENGINE LIGHT POPS UP AND EPC CODE. HARD TO PICK UP SPEED

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CHECKERED FLAG LOCATED AT 3033 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 877-863-8193) WHO STATED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING 55 MPH, THE VEHICLE WAS REAR ENDED AND THEN CRASHED INTO THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THERE WERE A TOTAL OF FOUR VEHICLES IN THE CRASH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES REPORTED. THE INSURANCE COMPANY RETRIEVED THE VEHICLE FOR EVALUATION AND THE DEALER WAS NOT CONTACTED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 96,500.

PASSENGER SIDE HEADLIGHT TURNED OFF, AFTER REPLACING BULB, IT STILL COMES OFF AND ON. AFTER TAKING IT TO THE VW DEALERSHIP THEY SAID I'LL NEED A NEW HEADLIGHT AND CONTROL UNIT MODULE. THIS EXACT PART WAS RECALLED FOR THE SAME ISSUE FOR MY MAKE AND MODEL BUT THEY ARE STATING MY VIN # IS NOT ELIGIBLE. THEY NEED TO EXPAND THEIR RESEARCH AS I'VE NOTED OVER 97 OTHER OWNERS HAVING THE SAME ISSUE BUT ARE NOT UNDER THIS RECALL.

LETTER REGARDING SAFETY RECALL 69M9 - TAKATA SDI DRIVER FRONTAL AIRBAG. *LD THE CONSUMER STATED THE VEHICLE HAS NOT BEEN IN USE DUE TO THE AIRBAG NOT BEING REPLACED. UPDATED 06/14/2017*JS

STALLING, SPUTTERING ERRATICALLY. IT SPUTTERS, BUMPS AND MAY STALL. WHEN IT STALLS IT IS NECESSARY TO TURN IGNITION COMPLETELY OFF AND START AGAIN IN PARK.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WALLACE AUTOMOTIVE VOLKSWAGEN IN STUART, FLORIDA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 07/11/17 *BF THE CONSUMER STATED 07/12/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT REACHED OUT TO THE DEALER (VOLKSWAGEN IN LYNBROOK). THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - I'M PLACING MYSELF IN DEBT DUE TO THE REPAIRS FOR A CAR THAT ISN'T THAT OLD. I'M HAVING ELECTRICAL PROBLEMS, STEERING WHEEL AND BRAKE ISSUES. THIS COMPANY HAS NUMEROUS ISSUES, RECALLS AND LEGAL ISSUES WITH THEIR CARS. I DIN'T SIGN-UP TO PAY ALL THIS MONEY OUT OF POCKET, AND THE AIRBAG RECALL STILL ISN'T AVAILABLE. THEY WERE SUPPOSED TO FIX THE STEERING WHEEL RECALL, AND NOW MY HORN DOESN'T WORK OR ANY CONTROLS ON THE STEERING UNIT. NOW HOW MUCH MORE MONEY DO I HAVE TO PUT INTO THIS CAR? I'M GOING TO NOTIFY THE BETTER BUSINESS BUREAU. I EXPECT CERTAIN EXPENSES, BUT THIS IS A BIT MUCH AND UNFAIR TO THE CONSUMER TO INCUR MORE DEBT THAN ANTICIPATED. I HAVE OBLIGATIONS AND I HAVE TO BE AT WORK AND CAN'T AFFORD TO BE OFF DUE TO ALL THESE MECHANICAL ISSUES. ESPECIALLY WHEN THE CONSUMER IS PAYING A CAR NOTE AND THE CAR WAS NEVER REPORTED IN AN ACCIDENT. WHAT DO YOU PROPOSE I DO AT THIS POINT?

I RECEIVED A LETTER NOTIFYING ME OF THE RECALL OVER A YEAR AGO AND STILL THE DEALERSHIP WHERE I SERVICE MY CAR IS UNABLE TO HELP WITH THE RECALL AND THEY SAY THEY HAVE NO DIRECTION AND ARE WAITING FOR FURTHER DETAILS FROM VW IN TERMS OF HOW TO ADDRESS THE RECALL. I HAVE CONTACTED THE DEALERSHIP SEVERAL TIMES AND THEY JUST SAY THEY CAN'T DO ANYTHING ABOUT IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE BUTTONS ON THE STEERING WHEEL FAILED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE VOLKSWAGEN OF VAN NUYS DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

TAKATA AIRBAG RECALL. RECALL WAS PUT OUT TO BE DONE OVER A YEAR AGO AND THE ISSUE STILL HASNT BEEN RESOLVED. I DO NOT FEEL SAFE DRIVING THIS CAR AND CANT FIGURE OUT WHY THERE STILLISNT A FIX YET.

TAKATA RECALL - VW HAS NOT PERFORMED THE AIRBAG RECALL OF 2/9/2016 - 15 MONTHS & COUNTING IS OUTRAGEOUS. VW CAN PROVIDE NO ESTIMATE ON WHEN THE RECALL CAN BE PERFORMED & REFUSES TO OFFER ANY ALTERNATIVES. UNSAFE & UNACCEPTABLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT TO SPEAK WITH HER LOCAL DEALER. THE CONTACT STATED THAT THE DEALER, WORLD VOLKSWAGEN LOCATED ON ROUTE 33 IN NEPTUNE NEW JERSEY, HAD BEEN AVOIDING HER AND INFORMED HER THAT THEY DID NOT HAVE THE AVAILABLE TOOLS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I OWN A 2013 VW PASSAT DIESEL WHICH HAS A BAD NITROGEN OXIDE SENSOR AT 47,300 MILES. I HAVE LEARNED THAT THIS PART IS NOT COVERED UNDER EMISSIONS WARRANTY AND MANY OTHER VW CAR OWNERS HAVE EXPERIENCED FAILURES WITH THIS SAME SENSOR. WITH ALL THE CURRENT EXISTING DIESEL EMISSION PROBLEMS AND FINES, YOU WOULD THINK THAT THIS CRITICAL SENSOR WOULD BE PART OF THE EMISSIONS WARRANTY. MY LOCAL VW DEALER AND THE VW CORPORATION WANTS ME TO PAY OVER $800 TO FIX A CRITICAL EMISSION PROBLEM WHICH IS AN ONGOING ISSUE WITH MANY VW OWNERS. THIS IS A DEFECTIVE PART FOR WHICH THEY HAVE BEEN FINED IN THE PAST (2005). ALL VEHICLES WITH THIS DEFECTIVE NITROGEN OXIDE SENSOR ARE INCREASING THE WORLD POLLUTION. WHY IS THIS SENSOR NOT PART OF A RECALL, NOT PART OF AN EXTENDED EMISSIONS WARRANTY, AND WHY AM I AND MANY OTHER OWNERS STUCK PAYING FOR DEFECTIVE PARTS? UNDER THE EMISSIONS SETTLEMENT PROGRAM, VOLKSWAGEN HAS AGREED TO "PROMOTE ZERO EMISSIONS VEHICLE TECHNOLOGY". SO, WHY IS THERE NOT A RECALL OR WARRANTY ON THE NITROGEN OXIDE SENSOR?

TAKATA RECALL. I WAS RECEIVED A LETTER IN THE MAIL STATING MY VEHICLE WAS INVOLVED IN THE AIRBAG RECALL. I CONTACTED MY DEALER (CRAIN VW OF FAYETTEVILLE) AND WAS TOLD THAT AT THIS TIME THEY COULD NOT COMPLETE THE AIR BAG RECALL. I CALLED SEVERAL MONTHS LATER AND WAS TOLD THE SAME THING WITH AN ADDED JOKE OF NOT TO BE INVOLVED IN A CRASH. NOW IT IS A YEAR AND 3 MONTHS AND I STILL HAVE NOT RECEIVED A NEW AIR BAG FOR MY VEHICLE AND DO NOT EXPECT TO RECEIVE ONE IN THE NEAR FUTURE FROM WHAT I HAVE SEEN AND READ REGARDING THE RECALL. THIS IS AN UNACCEPTABLE PROBLEM THAT NEEDS TO BE FIXED AS SOON AS POSSIBLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN APRIL OF 2016. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 33,679. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

I PURCHASED MY CAR IN 2014. I STARTED HAVING ISSUES WITH THE CAR AS SOON AS I BOUGHT IT. I STARTED HEARING A METAL NOISE AND I TOOK IT 3 TIMES TO THE DEALER AND THEY COULD NOT FIND ANYTHING, THEN I HAD A PROBLEM WITH THE A/C SUPPOSEDLY THEY FIXED. DURING THIS TIME THE CAR WAS STILL UNDER WARRANTY. SINCE 2015 I BEEN RECEIVING BY MAIL A RECALL (SAFETY RECALL 69M9) EVERY TIME I CONTACT THE DEALER THEY ALWAYS SAY THE DON'T HAVE THE AIR BAG IN STOCK. HAS BEEN 2 YEARS SINCE I RECEIVED THE FIRST LETTER AND THEY STILL HAVE NOT RECEIVED THE AIR BAGS, AND FOR THIS REASON THEY HAVE BEEN UNABLE TO SERVICE MY CAR. I FEEL VERY UNSAFE! DRIVING THE CAR LIKE THIS! NOW IN 2017 ANOTHER PROBLEM ARISE, WHEN I AM DRIVING THE CAR SUDDENLY BRAKES / STOPS. ( FEELS LIKE IT IS GOING TO TURNED OFF ON THE MIDDLE OF THE ROAD) THE EPC LIGHT COMES ON. THIS IS THE 4TH TIME IN HAPPENS WHILE DRIVING. FOR EXAMPLE THE FIRST 3 TIMES I WAS DRIVING AT 40 MILES PER HOUR AND THE CAR STARTING SHAKING AND THE SPEED DECREASED DOWN TO 20 MILES, I TRIED TO ACCELERATE AND THE CAR DIDN'T RESPONSE. I HAD TO PULL OVER AND TURN OFF THE CAR. I CAN DEFINITELY TELL IS GETTING WORST! IT HAPPENED AGAIN YESTERDAY AND WAS WORST, I WAS DRIVING AT 30 MILES PER HOUR AND I CAME TO A STOP AS SOON AS I BRAKE , THE EPC LIGHT CAME ON AND THE CAR WILL NOT ACCELERATE. THE CAR BEHIND ME ALMOST HIT ME, I COULD BE DEAD! HOW IS POSSIBLE THAT A 2013 CAR HAS SOME MANY PROBLEMS/?? IS ONLY 4 YEARS OLD AND HAS MORE ISSUES THAN AN OLDER CAR. I DON'T FEEL SAFE DRIVING THIS CAR. IT STOPS SUDDENLY WHILE DRIVING AND IT WON'T ACCELERATE. I HAVE TO PULL OUT TURN OFF THE CAR WAIT AND TURN IT BACK ON. WHAT ABOUT IF I'M DRIVING IN AN EXPRESS WAY?? AND THE CAR STOPS SUDDENLY? SOMEONE WILL CRASH INTO ME! AND WE BOTH COULD DIE!

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS WERE UNAVAILABLE FOR THE REPAIR. WHILE DRIVING 70 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER SIDE BY ANOTHER VEHICLE TRAVELING AT A HIGH RATE OF SPEED. THE CONTACT'S VEHICLE SPUN AROUND AND LANDED ON THE SIDE OF THE ROAD. THE SEAT BELT RESTRAINED THE CONTACT AND NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO A YARD BY THE INSURANCE COMPANY AND THE MANUFACTURER WAS NOTIFIED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED EXTENSIVELY. THE CONTACT SUSTAINED INJURIES TO THE SPINE, NECK, AND BACK, WHICH REQUIRED MEDICAL TREATMENT. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAR OVERHEATED ON DRIVE HOME. ONCE ENGINE COOLED I INSPECTED THE COOLANT AND NOTICED THAT IT WAS ORANGE OR RUST COLORED AND MILKY/NOT CLEAR. IT SHOULD BE PINK AND CLEAR. AFTER READING ABOUT VW'S HEATER CORE WARRANTY EXTENSION ON CERTAIN YEARS AND VIN'S I DETERMINED TO HAVE THE SAME ISSUES LISTED. MY HEATER CORE WAS NOT FULLY BLOCKED BUT I DID HAVE DIFFERENCES IN TEMPERATURES FROM THE DRIVERS SIDE AND PASSENGERS SIDE. VW IS NOT REPLACING MY HEATER CORE UNDER WARRANTY BECAUSE MY VIN WASN'T LISTED AS HAVING A PROBLEM. BUT THIS PROBLEM SHOULD BE EXPANDED TO COVER MORE VIN'S AS THE PROBLEM IS STILL OUT THERE. MY CAR HAS 100,600 MILES ON IT AND THERE IS NOT A FLUSH OR COOLANT CHANGE SCHEDULED FOR THE TDI'S.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING 75 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE INJURIES SUSTAINED TO THE CONTACT'S NECK, SHOULDERS, AND BACK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED AND WAS NOT DETERMINED WHETHER IT WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 165V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/13/17*LJ *AS

TAKATA. AIR BAG CAN'T EVEN TRADE CAR IN DEALER WON'T ACCEPT. TIMING CHAIN FAILED AND STUCK WITH A CAR I STILL OWE 9500 ON

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE AND THERE WAS NO ESTIMATED TIMEFRAME FOR WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. VW ON FREEWAY WAS HIT FROM BEHIND BY ANOTHER VEHICLE AND PUSHED VERY HARD INTO ANOTHER VEHICLE. TAKATA AIRBAG DEPLOYED (DRIVER'S SIDE ONLY). AIRBAG SENT METAL SHRAPNEL INTO FACE OF DRIVER. DRIVER [XXX] SUFFERED SERIOUS AND PERMANENT FACIAL LACERATIONS. ATTORNEY [XXX], LAW FIRM, PC, IS MAKING THIS CLAIM FOR [XXX]. PROCESS PER THE TKA SGO.PCO 05/2017. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

MY WIFE WAS DRIVING CAR MAKES A TURN AND HEARS A NOISE IN STEERING WHEEL. THE DRIVERS SIDE AIR BAG LIGHT COMES ON. UPON FURTHER INVESTIGATION THE STEERING WHEEL ELECTRIC CONTROLS ALSO DO NOT WORK. ONLINE RESEARCH SHOWS VOLUNTARY RECALL BY VW FOR CERTAIN 2010- 2014 PASSATS FOR CLOCK SPRING. BRING TO LOCAL MECHANIC WHO TELLS ME CLOCK SPRING IS BAD AND I SHOULD BRING IT TO VW FOR REPAIRUNDER RECALL. CALL MY DEALER IN RIVERHEAD NY WHO INFORMS ME THAT EVEN THOUGH THE PASSAT IS IN RECALL RANGE THE VIN IS NOT PART OF RECALL AT THIS TIME.VW HAS RECALL FOR 420,000 CARS FOR CLOCK SPRING BUT FOR SOME REASON MINE IS NOT INCLUDED AND I WILL HAVE TO PAY 400.00 FOR REPAIR. RECALL NEEDS TO BE EXPANDED.

TAKATA RECALL. MY AIRBAG INFLATOR HAS NOT BEEN REPLACED IN OVER A YEAR-AND-A-HALF SINCE THE RECALL STARTED. EVERY TIME I CALL VOLKSWAGEN THEY TELL ME THERE'S NO FIX AVAILABLE. I LIVE IN ARIZONA WHERE IT'S HOT AND DRY CAN'T TRADE IN MY CAR CAUSE THE TRADE IN VALUE HAS PLUMMETED DO TO SAFETY CONCERNS AND NON DRIVABILITY.

THE NITROSOXIDE SENSOR (NOX) HAS FAILED AGAIN. THE FIRST ONE FAILED AFTER A YEAR OF OWNERSHIP, BUT AT 53K MILES - BEYOND WARRANTEE MILEAGE. I COMPLAINED THAT THE "SENSOR" IS ACTUALLY A MODULE BECAUSE IT HAS COMPUTER COMPONENTS AND NEEDS TO BE PROGRAMED AND THEREFORE FALLS WITHIN THE 80K MILE FEDERAL EMISSION STANDARD. ALSO, A PART SHOULD NOT FAIL AFTER I YEAR OF USE AND LOW MILEAGE. VW AGREED TO PAY APPROX. 60% OF THE $900 BILL. NOW AT 102K MILES THE SECOND NOX SENSOR HAS FAILED. I'VE COMPLAINED TO VW CUSTOMER SERVICE (CASE#170369084) THAT THIS SHOULD NOT HAPPEN EVERY 50K MILES. VW WILL NOT COVER ANY OF THE COST TO REPAIR THIS FAULTY PART CITING THE VEHICLE IS BEYOND WARRANTEE. THEY COVERED A LARGE PORTION OF THE COST BEFORE AS A RECOGNITION THAT SOMETHING WITH THE PART IS NOT CORRECT. NOW THEY WON'T COVER ANY OF THE COST AFTER IT HAS FAILED A SECOND TIME. ON VW BLOG SITES THIS IS A RECURRING PROBLEM ON VW DIESELS, BUT APPARENTLY NOT AT A HIGH ENOUGH FREQUENCY FOR VW TO RECOGNIZE THE PROBLEM. I DON'T FEEL I SHOULD HAVE TO PAY FOR THIS PROBLEM AND VW CUSTOMER SERVICE SUGGESTED I FILE A COMPLAINT WITH NHTSA. WHERE DO I GO FROM HERE?

"TAKATA RECALL" I HAVE RECEIVED A SAFETY RECALL LETTER ABOUT (NHTSA 16V078) FOR MY VW PASSAT 2013. THE LETTER EMPHASIZES THAT I SHOULD "NOT DELAY IN HAVING THIS RECALL REPAIR PERFORMED". I HAVE SCHEDULED A VISIT TO VW DEALER IN ARLINGTON TX "HILEY VOLKSWAGEN ARLINGTON" THROUGH THEIR WEBSITE HTTP://WWW.HILEYVW.COM/ FOR 04/20/2017 09:30 AM. I HOWEVER GOT A PHONE CALL FROM THE DEALER (A REPRESENTATIVE NAMED HUMA) TODAY (04/19/2017). SHE SAID THAT THEY DO NOT HAVE THE PART TO DO THE REPLACEMENT. SHE SAID VW ONLY SENDS THEM PARTS ONCE A WEEK AND THEY DO NOT HAVE ENOUGH TO GET MY VEHICLE SERVICED TOMORROW. SHE SAID SHE WOULD CALL ME ON FRIDAY TO LET ME KNOW WHEN I SHOULD TAKE THE CAR TO THE DEALER FOR REPAIR. I AM DISTURBED THAT THEY DELAY THE REPAIR OF MY CAR WHILE THE RECALL LETTER SAYS THAT IT SHOULD BE DONE RIGHT AWAY BECAUSE, IF NOT, IT "MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS."

TAKATA RECALL 69M9-TAKATA DSI DRIVER FRONTAL AIRBAG INFLATORS : I WISH TO FILE A COMPLAIN AGAINST THE ROSEVILLE VOLKSWAGEN DEALER IN ROSEVILLE CA. THIS DEALERSHIP HAS IGNORED 4 SEPARATE REQUESTS TO REPLACE AND/OR REPAIR THE DEFECTIVE TAKATA FRONTAL AIRBAG INFLATORS ON MY VW PASSAT VIN [XXX]. THIS IN ACCORDANCE WITH NHTSA 16VO78. I WOULD LIKE TO REQUEST ASSISTANCE FROM NHTSA TO COMPEL THIS WV DEALERSHIP AND/OR VOLKSWAGEN AMERICA TO REPLACE DANGEROUS FRONTAL AIRBAG INFLATOR. I WOULD GREATLY APPRECIATE WHATEVER ASSISTANCE YOU CAN PROVIDE. THANK YOU VERY MUCH INDEED! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL ON AIRBAG. THIS HAS BEEN RECALLED FOR YEARS NOW. NO REPLACEMENT IS AVAILABLE. THIS IS A FAMILY CAR. NEED IT REPLACED OR CAR BOUGHT BACK ASAP!

GETTING CEL LIGHT FOR P202B WHICH SHOULD BE COVER UNDER EMISSION WARRANTY SINCE IT NEEDS TO HEAT BLU DEF FLUID TO COMPLY WITH EPA STANDARD AND MY LOCAL COUNTY EMISSION TEST, VOLKSWAGEN STATES THAT IT IS NOT PART OF EMISSION SYSTEM AND WANTS AROUND A THOUSAND DOLLARS TO FIX EVEN THOUGH THEY KNOW THEY HAVE PROBLEMS WITH THESE HEATERS AND HAVE UP DATED PART NUMBER TO CORRECT THE PROBLEM. THIS IS UNACCEPTABLE WITH THERE EMISSION SCANDAL STILL IN PROGRESS. THESE HEATERS NEED TO FALL UNDER EMISSION WARRENTY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" CAR WAS RECALLED FOR LIGHTS, AFTER BEING IN THE SHOP MY CAR WOULD NOT START, I WAS TOLD MY SERVICE MANAGER THAT IT WAS DUE TO THE WEATHER, I RESPONDED WITH IT CANT BE CAUSE THE BATTERY IS HOLDING A CHARGE, I WAS KICKED OUT OF SERVICE AREA, I HAVE ALSO PAID FOR MY AIRBAGS TO FIXED AND I COMPLAINED ABOUT THE WARNING LIGHT BEFORE RECALL HAPPENED, AND BEFORE 36K MILAGE EXPERATION.. MY DAY TIME RUNNING LIGHT RECALL, HAS BEEN SERVICED THREE TIMES STILL DOES WORK.. I CANT SEE THE ROAD AT NIGHT. MY CAR SOMETIMES STAHLS IWHILE DRIVING AND WILL NOT GO OVER2KRPM, OH YOU CAN ALSO MOVE THE GEAR SHIFT WITHOUT HOLDING BUTTON DOWN WHILE DRIVING..

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I RECEIVED A SAFTY RECALL 69M9 APRIL 2016 AND AS OF NOW VW STILL STATES NOT READY NO PARTS WILL NOTIFY, ONE YEAR IS TOO LONG TO STILL DRIVE WITH THIS DANGEROUS CONDITION.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 60 MPH, ANOTHER VEHICLE CUT INTO THE CONTACT'S LANE AND CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE FRONT DRIVER'S AIR BAG DEPLOYED AND THE FRAGMENTS FROM THE AIR BAG STRUCK THE CONTACT'S FACE. THE CONTACT SUSTAINED MINOR CUTS AND BRUISES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER STATED THAT IT MAY HAVE BEEN A TAKATA AIR BAG. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. PARTS DISTRIBUTION DISCONNECT.

THE WIRE HARNESS BURNED THROUGH INSTALLATION REACHING TO COMPRESSOR

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

MY LEASE IS ENDING IN MAY 2017. I HAVE PAID INTO THIS CAR FOR FOUR YEARS AND PLANNED TO BUY THE RESIDUARY. I SPOKE WITH THE LOCAL VW DEALERSHIP AND THEY WON'T DO ANYTHING HERE IN CHARLESTON, SC. I AM CONCERNED BECAUSE I AM IN A HOT AND HUMID REGION AND IT MAKES MY AIRBAG EVEN MORE OF A DANGER!! I SPOKE WITH VW CREDIT AND THEY SAY THEY CAN SELL ME THE RESIDUARY BUT WILL NOT PROVIDE A CREDIT OR ANYTHING ELSE. I WILL JUST NEED TO DRIVE THE DEFECTIVE CAR. I SPOKE WITH VW'S NATIONAL CUSTOMER CARE AND THEY JUST FED THE BS THAT THEY WON'T DO ANYTHING BECAUSE THEY ARE FOLLOWING THE RULES. THEY WILL NOT ACT TO PROTECT CONSUMERS UNLESS FORCED THROUGH A LAWSUIT OR FORCED BY A REGULATORY AGENCY LIKE THE NHTSA. IT IS NEGLIGENT AND IRRESPONSIBLE OF VW TO PLACE BLAME ON EVERY BUT THEMSELVES. MY PARTNER AND I HAVE BEEN WITH VW FOR ALMOST 15 YEARS BUT UNLESS VW MAKES THIS RIGHT AND EITHER PROVIDES A SAFER CAR, FIXES THE AIRBAG, OR PROVIDES SOME SORT OF CREDIT OR INCENTIVE TO ME, VW WILL LOSE A CUSTOMER. I WILL GIVE MY MONEY TO ANOTHER CAR DEALERSHIP.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT HAD BEEN WAITING OVER A YEAR FOR THE PARTS TO BE AVAILABLE FOR THE AIR BAG RECALL. NEITHER THE MANUFACTURER NOR DEALER HAD BEEN CONTACTED TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 15,000. *CN

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL DURING A CAR ACCIDENT ON AUGUST 05,2015 THE AIRBAG DEPLOY , THE AIRBAG HIT ME IN MY FACE AND BURN MY RIGHT ARM (SEE PICTURES) AND I FELT PAIN , AND EVENTUALLY LOST CONSCIOUSNESS

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN STATED THAT IT WAS THE EXACT FAILURE THEY HAD BEEN REPAIRING FOR THE RECALL. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V125000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.

TWICE I HAVE HAD TO REPLACE THE HEADLIGHTS.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

HAVE HAD ROUGHLY 7 OCCURRENCES IN THE PAST YEAR WHERE AT LOW SPEEDS IN THE CITY THE CAR WILL TURN OFF. CAR WILL NORMALLY START BACK UP ONCE IT IS PLACED IN PARK. I HAVE GONE TO THE DEALERSHIP TWICE AND HAD A DIAGNOSTIC CHECK WITH NO TROUBLE CODES FOUND. CONTACTED VOLKSWAGEN HELP LINE LAST NIGHT AND THEY RECOMMENDED GETTING THE CAR SCANNED AGAIN FOR MORE ANALYSIS. EACH VISIT IS COSTING AROUND $99, SO RETURN TRIPS TO FIND THE ISSUE ARE NOT MONETARILY FEASIBLE.

TAKATA RECALL -- NO SOLUTION IS AVAILABLE OVER 1 YEAR POST RECALL.

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE

TAKATA RECALL - I HAVE BEEN WAITING OVER A YEAR FOR THIS TO BE REMEDIED.

1. THE LIGHTING RECALL I HAVE HAD MY CAR SERVICED AT LEAST 4XS FOR LIGHT.. THE LIGHT IS STILL NOT FIXED, EVERY TIME THE HOOD IS OPEN AND CLOSED THE LIGHT GOES OUT. 2. I WAS SENT RECALL LETTER ABOUT AIRBAG, I WENT TO HAVE IT FIXED AND WAS TOLD THAT THE SENSOR GOT WET AND ITS MY RESPONSIBILITY AND WAS CHARGED ALOMOST 1K TO FIX IT.3. MY CAR WHILE DRIVING SAYS SETTINGS ARE NOT ACCESSIBLE, THIS IS CONSTANT AND ITS NOT AS THOUGH IM TRYING TO CHANGE THE SETTINGS, WHILE DRIVING. ALSO THE LAST TIME I TOOK MY CAR IN FOR SERVICE I PAID FOR MY AC FILTER TO BE CHANGED AND IT WASN'T THEY SAID MY TIRES WERE OK THEY WERE NOT. I HAVE BEEN KICKED OUT OF ONE DEALERSHIP BECAUSE THE SERVICE MANAGER WAS CLEARLY A RACIST. I HAVE HAD SO MANY PROBLEMS AND WHEN I CALL VW OF AMERICA IM PUT ON HOLD, JUST TO BE TOLD THAT THERE IS NOTHING THEY CAN DO. NOW THEY ARE CALLING ME OVER, AND OVER TO EXTEND MY WARRANTY, I PAID FOR MY CAR IN FULL.. I CANT GET ONE PERSON TO TAKE MY ISSUES SERIOUSLY, I CAN BARELY SEE THE ROAD WHEN DRIVING, THE CARS SETTINGS CONSTANTLY CHANGE. LAST BUT NOT LEAST I PAID FOR COSMETIC ISSUES AND HAD A NEW BATTERY PUT IN ALL WHILE UNDER WARRANTY. BECAUSE THE SERVICE MANAGER KICKED ME OUT OF DEALERSHIP.

TAKATA RECALL DEALERSHIP WILL NOT PROVIDE LOANER. I AM TRYING TO BUY A NEW CAR, AND DEALERSHIPS ARE DEVALUING THE PRICE OF MY CAR SINCE THE RECALL HAS NO FIX.

I WANTED TO FIND OUT HOW MUCH CREDIT VW IS GOING TO GIVE ME FOR THE TAKATA RECALL ON MY VEHICLE SINCE ITS ELIGIBLE AND I WAS DRIVING IT BEING VERY VULNERABLE TO THIS. I HAVE ALREADY RETURNED BACK MY VEHICLE (TERMINATION OF LEASE) BUT WANTED TO GET THE REIMBURSEMENT FROM VW FOR THE TAKATA RECALL AS ELIGIBLE. VIN:[XXX] ACCOUNT NUMBER:882794211 VEHICLE:2013 PASSAT SE W/SUNR PLEASE ADVISE. THANKS! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CONCERNING ISSUE DESCRIPTION FROM VW: "IN EXTREME OUTSIDE COLD TEMPERATURES THE FRONT DOOR LATCHES MAY FREEZE (DUE TO MOISTURE), PREVENTING DOOR LATCH FROM OPERATING." MY CAR WAS PARKED OUTSIDE OF MY APARTMENT IN COLUMBUS, INDIANA. THE AMBIENT TEMPERATURE WAS 28 F. FRONT DRIVER'S DOOR LATCH CAN'T BE OPENED FROM OUTSIDE NOR INSIDE. I HAVE UNLOCKED THE DOOR USING REMOTE AND ALL OTHER THREE DOORS CAN BE OPENED. I'M CONCERNED IF AN ACCIDENT OCCURS, I'LL BE TRAPPED INSIDE BECAUSE I CAN'T OPEN THE DOOR ON DRIVER'S SIDE.

TAKATA RECALL THIS UNBELIEVABLE THAT A RECALL DATED APRIL 2016 FROM VW IS STILL NOT BEING REPAIRED. THE LOCAL DEALER IS NOT HELPFUL AND REALLY ACTS LIKE HE DOES NOT CARE ONE BIT ABOUT THIS ISSUE. WHAT IS THE ISSUE AND WHILE SO LONG SINCE ACURA HAD ALREADY REPAIRED MY OTHER AUTO!!!

THE HEATER WILL NOT KEEP FRONT WINDOW DEFROSTED AND CLEAR. ON COLD DAYS MAKES IT VERY DIFFICULT TO SEE AND DRIVE CAR SAVE. DRIVING ON VERY COLD DAYS IS DANGEROUS AS WINDOWS WILL NOT STAY DEFROSTED. HAVE HAD NEAR ACCIDENT BECAUSE OF REDUCED VISIBILITY.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE DOOR LATCH FAILED TO KEEP THE DOOR CLOSED. THE DEALER STATED THAT THE DOOR LATCH ASSEMBLY NEEDED TO BE REPAIRED (PART#5K1-837-015-E). THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,368.

LEAKING FUEL LINE.

TAKATA RECALL: NOTHING HAS HAPPENED SO FAR, BUT I WAS ALMOST IN A WRECK THIS MORNING AND I'M SCARED. WHAT IF MY AIRBAG DEPLOYS AND SERIOUSLY INJURES ME OR A LOVED ONE? I THINK A FAR SOLUTION WOULD BE TO ALLOW CONSUMERS TO TRADE IN DEFECTIVE VEHICLES WITH ONES THAT DO NOT HAVE THIS AIRBAG AT THE MANUFACTURER'S, I.E., TAKATA'S EXPENSE. THEY KNEW THESE AIRBAGS WHERE DEFECTIVE AND IT TOOK DEATHS AND SERIOUS INJURIES FOR THEM TO DO THE RECALL. NOW, EVERYDAY, I'M TERRIFIED OF BEING EVEN IN A FENDER BENDER. SOMETHING NEEDS TO BE DONE AND SOON! WE HAVE KNOWN ABOUT THIS FOR ALMOST TWO YEARS NOW.

STEERING WHEEL CLOCK SPRING: THE STEERING WHEEL CLOCK SPRING BECAME CONTAMINATED AND THE DRIVERS FRONT AIRBAG IS LOST. IN A CRASH THE FRONT AIRBAG WON'T DEPLOY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2013 VW PASSAT 89000 MILES FUEL PUMP BROKE SENDING METAL THROUGH SYSTEM $6500.00 TO FIX. I SEE THIS HAPPENS A LOT ON INTERNET. THIS IS COVERED FOR VEH UP TO 2012. IF THIS IS STILL HAPPENING WHY DON'T THEY COVER 2013 OR CHANGE FUEL PUMPS. BEING A 100% DISABLED VET. I DON'T HAVE THE $6500.00 TO FIX IT. SURELY YOU HAVE HEARD OF THIS BEFORE. DRIVING ON CITY STREET STOPPED AT STOP SIGN. *TR

TAKATA RECALL. I BOUGHT THE CAR IN MARCH 2016 FROM AN OFFICIAL VW DEALER IN SEATTLE, CARTER MOTORS. VW HAD RECALLED THIS CAR ON 9 FEBRUARY 2016, BUT THE DEALER DID NOT INFORM ME. I SUBSEQUENTLY REGISTERED THE CAR WITH VW OF AMERICA, USING A FORM SUPPLIED WITH THE VEHICLE. I DID NOT HEAR FROM VW AND THEY DID NOT INFORM ME OF THE RECALL OF MY CAR. ONCE I FOUND OUT ABOUT THE RECALL STATUS (USING THE NHTSA ONLINE TOOL) I CONTACTED THE DEALER, BUT HE WAS NOT WILLING TO UNDO THE ORIGINAL PURCHASE, OFFERING ME HALF OF WHAT I HAD PAID FOR THE CAR "BECAUSE IT IS AFFECTED BY THE RECALL". THIS WAS A $9,000 LOSS TO ME (I TRADED THE CAR IN, AS I WAS NOT COMFORTABLE HAVING MY 18-YEAR OLD DAUGHTER DRIVE A CAR WITH AN UNRESOLVED ISSUE THAT HAS KILLED 14 DRIVERS SO FAR). I HAVE TWO COMPLAINTS: 1. VW OF AMERICA IS OBVIOUSLY NOT HONORING ITS AGREEMENT TO IDENTIFY AND CONTACT DRIVERS OF RECALLED VEHICLES. I PROVIDED THE VEHICLE VIN AND ALL MY CONTACT DETAILS TO THE COMPANY, BUT NEVER HEARD FROM THEM AGAIN. THIS SEEMS TO BE IN BREACH OF THE AGREEMENT VW OF AMERICA HAS WITH THE NHTSA. 2. AN OFFICIAL VW DEALER (CARTER MOTORS) SOLD ME A RECALLED CAR, WITHOUT DISCLOSING THIS FACT. AT THE VERY LEAST, THAT IS ETHICALLY CORRUPT. THEY WERE SUBSEQUENTLY UNWILLING TO REMEDY THIS, STATING THEY HAD "DONE NOTHING WRONG", AND I GOT TO BEAR THE LOSS.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VIA USPS ( ATTORNEY SOLICITATION ) I HAVE BEEN ADVISED THERE IS A PROBLEM WITH THE DRIVER'S SIDE AIRBAG. VOLKSWAGEN HAS NOT CONTACTED ME CONCERNING THEIR PLAN FOR REPAIR. CAN YOU GET MATTERS RESOLVED ?

TAKATA RECALL SUMMARY: TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. SAFETY RISK: AS REPORTED BY TAKATA: IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: REPLACE DRIVER AIRBAG INFLATOR. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

TAKATA RECALL. AN ENTIRE YEAR HAS ALMOST PASSED SINCE BEING NOTIFIED THAT THE DRIVER'S SIDE AIRBAG IN MY VEHICLE IS AFFECTED BY THE TAKATA RECALL, YET I STILL HAVE NOT RECEIVED ANY NOTIFICATION ON THE MANUFACTURER REMEDYING THE SITUATION. ALL THE DEALER HAS TO DO IS REPLACE THE AIRBAG, THAT IS THE REMEDY! WHY AM I WAITING AN ENTIRE YEAR FOR THE DEALER TO REPLACE A DEFECTIVE DRIVER AIRBAG THAT HAS THE POTENTIAL TO KILL ME IF I GET INTO A MINOR ACCIDENT?! THIS IS ABSOLUTELY UNACCEPTABLE AND I DEMAND A REMEDY FREE OF CHARGE SOONEST.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THIS RECALL IS YEARS OLD. I HAVE OWNED THIS CAR FOR QUITE A WHILE. IT HAS BEEN ON THE TAKATA AIRBAG REPLACEMENT LIST FOR A LONG TIME. MY DAUGHTER DRIVES THIS CAR AND I AM FEARFUL OF HER GETTING INTO AN ACCIDENT AND SUFFERING UNDUE INJURY BECAUSE OF THIS RECALL THAT HAS NOT BEEN RECTIFIED. I HAVE CALLED THE DEALER. THEY OFFER NO HELP.

TAKATA RECALL: "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE". ON DECEMBER 27, 2016, CALLED DEALER ABOUT AIRBAG ERROR MESSAGE ON DASH. WAS TOLD THERE WAS STILL NO FIX, BUT TO BRING THE CAR IN TO SEE WHY THE ERROR MESSAGE. PAYING FOR A CAR THAT IS UNSAFE TO DRIVE. RECALL NOTICE DATED FEBRUARY 9, 2016. NHTSA RECALL NUMBER 16V078 MANUFACTURER RECALL NUMBER 69M9

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/2017*CT UPDATED 032/06/17*JB

I HAVE HAD ON AND OFF TROUBLE WITH MY LEFT LOW BEAM HEADLIGHT FOR THE LAST YEAR. I LOOKED TO SEE IF MY VEHICLE WAS COVERED UNDER THE RECALL 94G8/7V AND I WAS TOLD IT IS NOT COVERED. I HAD THE BULBS REPLACED AND STILL HAVE THE PROBLEM. THE LOW BEAM CONSISTENTLY GOES ON AND OFF ESPECIALLY IN THE COLDER MONTHS. I TOOK IT TO THE VW PLACE TO HAVE THEM CHECK IT AND THEY TOLD ME I JUST NEED A NEW LIGHT. I HAD JUST HAD THEM BOTH REPLACED SO I DON'T THINK THIS IS THE PROBLEM. I BELIEVE THE RECALL SHOULD BE OPENED UP TO MORE 2013 VEHICLES.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT LEASED THE VEHICLE FOR FIVE MONTHS AND LATER PURCHASED IT FROM THE DEALER. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RECALLS. WHEN THE DEALER STATED THERE WAS A CLOCK SPRING RECALL, THEY NEVER DISCLOSED THAT IT WAS ASSOCIATED WITH THE AIR BAG. THE CONTACT CALLED THE DEALER AND STATED THAT NOTHING COULD BE DONE AFTER SHE SIGNED THE CONTRACT. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE UNTIL THE DEALER DISCLOSED THE AIR BAG RECALL WAS RELATED TO THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,056.

DOOR LATCH FREEZES IN COLD WEATHER DUE TO MOISTURE INSIDE THE DOOR AND PREVENTS OPENING OF DOORS. I COULD NOT EXIT MY VEHICLE USING THE DRIVERS DOOR AND HAD TO ENTER AND EXIT THROUGH THE PASSENGER SIDE. I TOOK THE CAR TO VW DEALERSHIP AND THEY HAVE ACKNOWLEDGED AND VERIFIED MY CONCERN. TECHNICIAN NOTED THAT THERE WAS MOISTURE INSIDE THE DOOR AND THE DOOR LOCKS WERE FROZEN AND NOT OPERATIONAL. VW INSTALLED NEW DOOR LATCH, CABLES AND BUTYL TAPE TO PREVENT MOISTURE ENTERING THE LATCH MECHANISM. I HAVE A FRIEND WITH 2013 PASSAT AND HE HAS EXPERIENCED THIS PROBLEM MULTIPLE TIMES AND MENTIONED THIS TO HIS SERVICE ADVISOR, HOWEVER THEY WERE UNABLE TO VERIFY HIS CONCERN BECAUSE LOCKS WERE OPERATIONAL EACH TIME HE CAME BACK TO THE SERVICE CENTER. WHILE BROWSING THE INTERNET FOR SIMILAR SYMPTOMS I HAVE FOUND THIS IS A COMMON PROBLEM IN COLD WEATHER. PLEASE SEE LINKS BELOW. FIRST LINK IS MY PERSONAL VIDEO THAT I TOOK BEFORE TAKING THE VEHICLE FOR SERVICE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=AMWYC2LEDPM NHTSA ##10056454 - DESCRIPTION: VOLKSWAGEN: THE EXTERIOR HANDLE ON FRONT DOOR IS VERY HARD TO OPEN DUE TO VARIOUS CLIMATE OR TEMPERATURE CONDITIONS AFFECTING THE LOCK OPERATION AND MAY REQUIRE MORE OF AN EFFORT TO RELEASE HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?6873439-MY-DOOR-LOCK-FROZE HTTPS://WWW.YOUTUBE.COM/WATCH?V=OO0PSIP_10A

TAKATA RECALL THERE IS STILL NO REMEDY FOR THE AIRBAG IT HAS BEEN ALMOST ONE YEAR AND I AM DRIVING AROUND WITH A CAR THAT IS UNSAFE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A CLICKING NOISE IN THE STEERING WHEEL. THE CONTACT WAS INFORMED THAT THE CLOCK SPRING COVER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL

TAKATA RECALL: MY CAR IS CURRENTLY UNDER THE TAKATA RECALL, DRIVER AIRBAG BEING AFFECTED AND I HAVE YET TO RECEIVE ANY INFORMATION FROM THE MANUFACTURER IN REGARDS TO REPLACING THIS DEFECT. IT WAS SENT OUT IN FEBRUARY 2016 AND I NEVER RECEIVED NOTICE THAT MY CAR HAD A RECALL. I FOUND OUT FROM A FAMILY MEMBER WHOM ALSO HAS THE SAME RECALL. I WOULD LIKE TO BE MADE AWARE OF WHEN A REPLACEMENT FOR THIS DEFECT WILL BE AVAILABLE OR TO BE PROVIDED WITH BUYBACK OPTIONS ON THIS VEHICLE, AS IT IS VERY UNSAFE TO DRIVE WITH THIS DEFECT.

TAKATA RECALL: DAUGHTER DRIVE CAR TO COLLEGE. RECEIVED RECALL 1YR AGO FROM 12-12-16 STILL NO AIR BAGS AVAILABLE AT DEALER. HOW LONG DO WE HAVE TO WAIT TO FIX THIS CAR. DOES SOMEONE HAVE TO DIE IN MY CAR FIRST?

TAKATA RECALL HASN'T BEEN REPAIRED YET. IT HAS BEEN A VERY LONG TIME.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/25/2017*CT UPDATED 01/26/17.*JB

HEAT DOES NOT BLOW OUT ANY OF THE PASSENGER SIDE VENTS, INCLUDING THE WINDSHIELD DEFROSTER, EVEN AFTER THE ENGINE IS UP TO NORMAL OPERATING TEMPERATURE. THE RESULT IS THAT THE PASSENGER SIDE OF THE WINDSHIELD DOES NOT DEFROST, OBSCURING VISIBILITY. MY RESEARCH TELLS ME THAT THE PROBLEM IS A PLUGGED HEATER CORE. THE HEATER CORE IS ONLY COVERED UP TO 36,000 MILES BUT MY CAR HAS 74,000 MILES ON IT. VW WILL NOT COVER THE COST TO REPLACE THE HEATER CORE.

TAKATA RECALL. AS REPORTED BY TAKATA, IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. THERE HASN'T BEEN ANY REMEDY OR REPAIR TO THIS AND THERE HASN'T BEEN ANY COMPENSATION OR REPLACEMENT OF THE VEHICLE WHICH IS ONLY FAIR TO ASK. I AM WORRIED THAT SOMETHING MIGHT HAPPEN AND IT WOULD BE TOO LATE TO DO ANYTHING ABOUT IT. AS A COMPANY MANUFACTURING IT, VW SHOULD PROVIDE US THE SENSE OF SAFETY AND PROTECTION. ALSO I LIVE IN CA, WHICH IS STATE THAT FALLS IN ZONE A STATES WITH HIGH TEMPERATURE CYCLING AND HUMIDITY AND FALLS INTO A MORE RISKY GROUP. SO I NEED TO FEEL SECURE IN SOME WAY AND VW IS RESPONSIBLE FOR IT.

TAKATA RECALL AS OF NOVEMBER 23, 2016 NO FIX WAS OFFERED BY VW DEALER

TAKATA RECALL: MY DEALERSHIP, VOLKSWAGEN BRIDGEWATER NJ, HAS NOT HAD THE PARTS TO REPAIR THE RECALL NOR HAVE THEY REMEDIED IT EITHER. I HAVE CALLED MULTIPLE TIMES EXPRESSING MY CONCERN DRIVING THE VEHICLE AND THEY HAVE NOT MADE THE SITUATION RIGHT. I AM UNSURE HOW TO PROCEED.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS ACCELERATING MORE THAN 10 MPH, THE DOORS LOCKED INDEPENDENTLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THAT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

THE HIGH PRESSURE FUEL PUMP (HPFP) FAILED WHILE THE VEHICLE WAS IN MOTION (<10 MPH) ON A COUNTY ROAD, CAUSING THE ENGINE TO STOP, AND DISABLING THE VEHICLE ON THE SIDE OF THE ROAD. AFTER BEING TOWED, AN INSPECTION BY THE VW DEALER REVEALED THAT THE HPFP FAILURE SENT MENTAL PIECES THROUGHOUT THE FUEL SYSTEM, INCLUDING THROUGH THE FUEL FILTER, ULTIMATELY CLOGGING THE FUEL INJECTORS AND RENDERING THE CAR INOPERABLE. THE ENGINE WOULD CRANK BUT WOULD NOT TURN OVER. THE DEALER NOTED THERE WAS NO EVIDENCE OF GASOLINE CONTAMINATION IN THE FUEL TANK. THIS FAILURE OCCURRED WITH ~1/4 TANK OF DIESEL FUEL AND NO OTHER INDICATION OF WHY THE PUMP FAILED. NO INDICATOR LIGHTS ILLUMINATED ON THE DASH BEFORE OR AFTER THE FAILURE. THIS FAILURE IS NOT COVERED UNDER WARRANTY AND HAS RESULTED IN A +$5,000 OWNER OUT-OF-POCKET COST TO GET THE VEHICLE OPERATIONAL AGAIN. VW HAS EXTENDED THE WARRANTY ON THE HPFP FOR THE SAME VEHICLE MAKE/MODE FOR 2012 MODEL YEAR BUT THIS VEHICLE IS A 2013 AND THUS NOT COVERED. THIS OCCURRED ON A 2013 VW PASSAT TDI WITH ~100,800 MILES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I AM HAVING AIRBAG LIGHT ON OF MY DASHBOARD. I AM ALWAYS HAVING THE SUSPECT ABOUT AIRBAG WILL WORK OR NOT IF REQUIRED. I CONTACT VW SERVICES CENTER THAT THEY CAN'T HELP. VW RECALL WEBSITE SAYS IT IS NOT AVAILABLE FROM LAST FEBRUARY 2016. DO I STILL USE THE CAR OR NOT? I HAVE ONLY 1 CAR FOR THE BASIC COMMUTE TO WORK. I FOLLOWED UP MULTIPLE TIMES WITH VW. BUT THERE IS NO MOVEMENT TO ADDRESS THIS PROBLEM.

DRIVING DOWN THE EXPRESSWAY AT 70MPH, WHEN SUDDENLY THE VEHICLE LOST POWER AND TURNED OFF. THE CAR STOPPED FUNCTIONING. IT WAS A DANGEROUS SITUATION. HAD TO SUDDENLY PULLED OVER ON A VERY BUSY HIGHWAY. WHEN THE VEHICLE CAME TO A STOP, I TRIED TO RESTART THE VEHICLE WITH NO SUCCESS. CAR WAS TOWED TO THE DEALERSHIP. I WAS INFORMED THAT IT WAS A FAILURE OF THE HIGH PRESSURE FUEL PUMP (HPFP). WAS TOLD THE ENTIRE FUEL SYSTEM WOULD HAVE TO BE REPLACED. APPROXIMATE COST TO REPAIR: $5826.09. I KNOW THEY EXTENDED THE WARRANTY ON THE HPFP FOR THE 2012 PASSAT. WHAT ABOUT THE 2013?

TAKATA RECALL RECALL ISSUED 9 MONTH AGO AND I AM REPORTING THIS HAS NOT BEEN TAKEN CARE OF YET. I HAD A CLOCK SPRING REPLACED PER RECALL BUT NOT THE AIRBAG.

NOTHING HAPPENED YET, MY CONCERN IS THAT WHY IS IT TAKING SO LONG FOR THESE PARTS TO COME IN, WHAT HAPPENS IF ME OR MY SON GET IN ACCIDENT, I DONT THINK THIS MATTER IS BEEN TAKING SERIOUS, AND I THINK IT SHOULD. SO TELL ME WHAT I SHOULD DO, I DONT WANT A CAR IF CAN KILL ME OR MY SON. AND I HAVE SEEN WHERE SOME PEOPLE HAVE DIED FROM THESE AIRBAGS. I DONT WANT TO ONE OF THOSE PEOPLE.

MECHATRONICS UNIT FAILURE- I WAS ON HIGHWAY TRAVELING AT 74 MILES PER HOUR AND CAR JUST SLOWED DOWN TO ABOUT 10 MILE PER HOUR WITH NO ....I WAS IN RUSH HOUR TRAFFIC ON THE NYS STATE THRUWAY AND WAS ALSO SLAMMED IN THE REAR END BY CARS/TRUCKS TRAVELING BEHIND ME. THIS IS A KNOWN ISSUED WITH VW AND OLDER MODELS OF MY CAR HAVE BEEN RECALLED. I COASTED OFF THE HIGHWAY AND WAS TOWED FROM THE EXIT TO HEART VW IN KINGSTON NY. MY CAR IN BEING REPAIRED NOW AND I AM TOLD IT WILL BE $2000+ TO FIX ... I HAVE ESTIMATE AND REPORT FROM WHEN CAR TOWED IN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA FRONT AIRBAG SAFETY RECALL 16V078. DEALER IN FAYETTEVILLE NC HAS BEEN UNABLE TO PROVIDE REPLACEMENT AND CANNOT DETERMINE WHEN THE RECALL APPOINTMENT WILL BE SCHEDULED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CONTACTED GUNTHER VW IN DELRAY BEACH, FLORIDA REGARDING TAKATA AIRBAG RECALL ON NUMEROUS OCCASIONS TO BE TOLD THAT THE PARTS ARE NOT AVAILABLE YET FOR THIS RECALL.

LETTER FROM SENATOR ISAKSON ON BEHALF OF CONSTITUENT RE 2013 VW PASSAT DEFECTIVE TAKATA AIRBAG RECALL. *SMD THE CONSUMER HAS SINCE SOLD THE VEHICLE. *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL VOLKSWAGEN HASN'T REPLACED MY AIRBAGS AND I'M CONCERNED FOR MY SAFETY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A LETTER FROM VOLKSWAGEN SEVERAL MONTHS AGO ABOUT AN AIRBAG RECALL ON MY VEHICLE THAT CAN CAUSE SERIOUS INJURY AND EVEN DEATH . I HAVE REQUESTED EITHER A REPLACEMENT VEHICLE OR LEASE TERMINATION TO NO AVAIL. I AM DRIVING AN UNSAFE VEHICLE DAILY AND WANT A REMEDY. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR! *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL- I HAVE CONTACTED VOLKSWAGEN ABOUT THIS RECALL AND THEY SAID THERE IS NO REMEDY, BUT MY LIFE MEANS MUCH MORE TO ME THAN A DELAYED REMEDY OF A LIFE THREATENING FACTOR. WHEN I AGREED TO DRIVE MY CAR IT WAS FOUND SAFE TO DRIVE, BUT I OR ANYONE CAN SAY THAT ANYMORE. I'D LIKE TO TAKE MY CAR TO A DEALERSHIP AND TRADE WITH A SAFE VEHICLE WHERE ME AND MY FAMILY CAN RIDE. PLEASE HELP.

ADBLUE HEATER FAILURE. NOT COVERED UNDER PREMIER EXTENDED WARRANTY.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NEEDS REPLACEMENT OF DRIVER AIRBAG INFLATOR ( DEFECTIVE).

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2013 VOLKSWAGEN PASSAT. WHILE PROCEEDING TO STOP AT A RED LIGHT, THE VEHICLE INDEPENDENTLY ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE FAILED TO STOP AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DEPLOYED AND SCRAP METAL PASSED THROUGH THE REAR DRIVER SIDE PASSENGER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SEVERE INJURIES TO THE HAND AND THE PASSENGER SUSTAINED A BROKEN RIB. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO REMEDY THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000. ....UPDATED 01/11/2017*CT CONSUMER STATED AIRBAG RECALL REPLACEMENT COULD NOT BE COMPLETED-PART NOT AVAILABLE- DEALER INSTALLED "CLOCK SPRING" AS TEMPORARY FIX UNTIL NEW AIRBAG AVAILABLE- RECALL SPRING OF 2016- PART NEVER MADE AVAILABLE. VW ENGINEERS WOULD EXAMINE THE CAR AT THE SALVAGE SITE, ENGINEERS DETERMINED CONSUMER FOOT WAS ON THE GAS, NOT BRAKE PEDAL AND THERE WERE NO TEARS IN THE AIRBAG AND THEREFORE NOT RESPONSIBLE FOR MECHANICAL FAILURES OR PERSONAL INJURIES. CONSUMER STATED FOOT WAS ON THE BRAKE PEDAL AND NOT GAS PEDAL. UPDATED 66/22/18*JB

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING, THE CONTACT SMELLED SMOKE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER SIDE LOW BEAM HEADLIGHT MALFUNCTIONED. THE CONTACT STATED THAT THE HEADLIGHT WOULD NOT ILLUMINATE WHEN PROMPTED. IT WAS DIAGNOSED THAT THE HARNESS CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AT 61,794 THE AMBLE HEATER FAILED.. IT IS PART OF THE EMISSIONS SYSTEM AND VW WANTS $1200 TO REPAIR. WITHOUT IT BEING FIXED, THE CAR WILL NOT SMOG CHECK. FROM INVESTIGATING, THIS IS A PART THAT HAS BEEN FAULTY ON VW TDI'S THAT IS CAUSING MUCH FRUSTRATION WITH OWNERS.

TAKATA RECALL - I BOUGHT A CERTIFIED PREOWNED VOLKSWAGEN PASSAT 2013. DEALER OR MANUFACTURER SHOULD PROVIDE THE TAKATA AIRBAG FIX ASAP. IF THEY DONT HAVE ETA, THEY SHOULD PROVIDE A REPLACEMENT CAR, WHICH IS SAFE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

I PURCHASED THIS CAR USED IN APRIL 2016. IN JANUARY 2016, AS PART OF THE STEERING WHEEL CLOCK SPRING RECALL, A COVER WAS PLACED OVER THE CLOCK SPRING TO PREVENT THE CABLE FROM TEARING (SEE HTTP://MEDIA.VW.COM/RELEASE/1042/). LESS THAN A YEAR AFTER THE RECALL REPAIR, THE CLOCK SPRING TORE AND NEEDED TO BE REPLACED IN MY VEHICLE. THE "FIX" FAILED TO PREVENT THE KNOWN DAMAGE FROM OCCURRING. WHEN I CONTACTED VOLKSWAGEN CUSTOMER CARE, I WAS TOLD THAT THEY WOULD NOT COVER THE REPLACEMENT OF THE CLOCK SPRING, AS THE ONE-YEAR PARTS WARRANTY ONLY APPLIED TO THE COVER THAT WAS ADDED TO PROTECT THE CLOCK SPRING, AND NOT THE CLOCK SPRING ITSELF, AS THE CLOCK SPRING WAS DEEMED TO BE IN WORKING ORDER AT THE TIME THE COVER WAS ADDED. VOLKSWAGEN REFUSED TO COVER THIS $765.00 REPAIR , EVEN THOUGH THEY WERE WELL AWARE OF THE RECALL PROBLEM. I SUSPECT THERE ARE OTHER PEOPLE EXPERIENCING SIMILAR PRODUCT FAILURE, AND VOLKSWAGEN SHOULD BE HELD RESPONSIBLE FOR REPLACING THE CLOCK SPRING IN INSTANCES WHERE IT FAILS WITHIN A YEAR OF THE SO-CALLED "FIX". I WAS IN THE GROCERY STORE PARKING LOT AT THE TIME OF THE INCIDENT, BACKING OUT OF THE PARKING SPACE. THE CAR WAS IN MOTION (ALBEIT SLOWLY) AT THE TIME. THE CAR HORN NO LONGER FUNCTIONS, WHICH IS MY PRIMARY ISSUE.

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

AIRBAG LIGHT IS ON. CONTROL ON STEERING WHEEL DOESN'T WORK.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL". I RECEIVED A LETTER ABOUT THE RECALL IN APRIL 2016 AND HAVE CALLED THE DEALER TWICE AND THEY DO NOT HAVE THE PARTS TO REPAIR THIS PROBLEM.

REDUCTIVE AGENT HEATING ELEMENT AND/OR LEVEL SENSOR FAILED. CAR HAS LESS THAN 32,000 MILES ON IT. THE REPAIR WAS COVERED UNDER OUR CERTIFIED PRE-OWNED WARRANTY, BUT I SEE THAT THIS SEEMS TO BE A COMMON PART FAILURE, SO I WANT TO REPORT IT.

TAKATA INFLATORS DESPITE THE FACT THAT I RECEIVED A NOTICE REGARDING THIS RECALL MONTHS AGO, THERE IS STILL NO AVAILABLE RESOLUTION. I FEEL UNCOMFORTABLE, VULNERABLE AND UNSAFE EVERY TIME I GET IN MY CAR. I DO NOT ALLOW PASSENGERS IN MY CAR DUE TO THIS ISSUE. ASIDE FROM THE UNEASINESS I CONTINUALLY FEEL, THIS HAS CREATED MUCH INCONVENIENCE.

I JUST HAD THE DEALER REFILL ADBLUE AND SOON AFTER I GET THE CHECK ENGINE LIGHT INDICATING A FAULTY SENSOR IN THE AD BLUE TANK . THIS VEHICLE IS PART OF THE RECALL FOR THE EMISSIONS ISSUE.

I AM THE OWNER OF A 2013 VW PASSAT TDI. MY CAR HAS ABOUT 35000 MILES AND HAS BEEN OUTSIDE OF THE WARRANTY PERIOD FOR ABOUT 4 MONTHS. A FEW WEEKS BACK I NOTICED THE ENGINE LIGHT OF THE VEHICLE COMES ON AND OFF, AND LAST WEEK I TOOK THE CAR TO THE VW DEALER FOR A SERVICE WHERE I WAS ADVISED BY THE DEALER THAT THE AD BLUE HEATER COMPONENT NEEDED TO BE REPLACED AND THE COST INCLUDING THE PARTS AND LABOR WOULD BE AROUND A $1000.00 I THEN DID SOME RESEARCH AND LEARNED THIS IS A COMMON PROBLEM WITH THE VW TDI MODELS WHERE THE SAME COMPONENT GOES BAD AROUND 40000 MILES OR 4 YEARS. I CALLED THE VW CUSTOMER SERVICE AND EXPLAINED THE ISSUE I WAS FACING AND SOUGHT HELP TO REPLACE THE PART, AND I WAS TOLD BY THE VW CUSTOMER SERVICE SINCE THE CAR WAS OUT OF THE WARRANTY PERIOD, VW WILL NOT HELP AND I HAD TO PAY THE EXPENSE OUT OF POCKET. THIS IS YET ANOTHER PROBLEM WITH THE VW TDI MODEL ON TOP OF ALL OTHER SAFETY AND ENVIRONMENT ISSUES THESE MODELS HAVE AND VW REFUSES TO TAKE OWNERSHIP OF THE PROBLEM. THE VOLKSWAGEN EMISSIONS SCANDAL AND ALL OTHER SAFETY AND ENVIRONMENTAL ISSUES ARE BAD ENOUGH, AND NOW VW IS NOT TAKING OWNERSHIP OF THE WEAK COMPONENTS USED IN THE TDI MODELS AND EXPECT THE CONSUMER TO TAKE THE HEAVY BURDEN OF PAYING TO FIX THESE PROBLEMS. I FEEL THE GOVERNMENT AGENCIES NEED TO STEP IN AND HELP THE CONSUMER AGAINST COMPANIES LIKE THIS AND FORCE THEM TO FIX THE PROBLEM.

TAKATA RECALL - IT'S BEEN MONTHS SINCE I WAS FIRST NOTIFIED. THE DEALERSHIP KEEPS TELLING ME I HAVE TO WAIT UNTIL I GET A SECOND LETTER FROM TAKATA. THIS IS UNACCEPTABLE AS I DRIVE THIS VEHICLE 80+ MILES A DAY.

156 MILES INTO A 200 MILE TRIP THE VEHICLE LOST POWER CLIMBING A GRADE ON A HIGHWAY. AT FIRST IT FELT LIKE THE ROAD WAS WASHBOARDED BUT AFTER CHANGING LANES THE 'WASHBOARD' FEELING REMAINED AND I THOUGHT IT WAS A FLAT TIRE. WITHIN A FEW SECONDS OF CHANGING LANES THE VEHICLE LOST POWER - 60MPH TO 30MPH IN A SECOND. I PULLED OFF THE ROAD, VEHICLE WAS STILL RUNNING BUT HAD VERY LITTLE POWER TO MOVE FORWARD. HAD VEHICLE TOWED TO NEAREST VW DEALERSHIP. WAS INFORMED THE HPFP HAD FAILED DUE TO METAL SHAVING IN THE SYSTEM. PUMP, RAILS AND INJECTORS NEED TO BE REPLACED. VEHICLE HAS 110K MILES ON IT. AT 80K I HAD ONE OF THE INJECTORS REPLACED AT A VW DEALERSHIP - CAR WAS HAVING SYMPTOMS OF POWER LAG AND INTERMITTENT 'WASHBOARD ROAD' FEELING WHEN ACCELERATING. WAS TOLD AT THAT TIME THE INJECTOR 'JUST WENT BAD, HAPPENS SOMETIMES' - NOW I AM SURE THE SYSTEM WAS GOING BAD AND SHOULD HAVE BEEN ADDRESSED BEFORE IT BECAME CATASTROPHIC. NOT COVERED BY VW, $5K REPAIR.

VW PASSAT TDI 2013: CURRENTLY HAS A TAD UNDER 64,000 MILES. DRIVING THE CAR AND THE CAR MAKES AWFUL NOISE AND SHUTS OFF. THE CAR GETS TOWED TO THE VW DEALERSHIP AND I AM INFORMED THAT IT IS THE HIGH PRESSURE FUEL PUMP AND THE REPAIR IS BETWEEN $5000-$6000. THE DEALERSHIP CHECKED THE FUEL AND VERIFIED THAT I HAD APPROPRIATE DIESEL IN THE CAR AND MENTIONED THAT VW HAS HAD PROBLEMS WITH THE DIESEL FUEL "SOLD IN THE US" AND IT IS CAUSING THE PROBLEM. THE CAR IS JUST OVER THE 60,000 MILE WARRANTY AND IT IS ONE OF THE CARS IN THE BUYBACK SETTLEMENT. WHEN I INQUIRED, THEY SAID MY BUYBACK FEE WOULD BE SIGNIFICANTLY REDUCED IF I DO NOT PAY FOR THE REPAIR AS THEY WILL TAKE IT OUT OF THE SETTLEMENT OFFER. INVESTIGATING A BIT FURTHER, THIS IS A PROBLEM THAT THEY HAD WITH PREVIOUS YEAR MODELS, AND IS ALSO SOMETHING THAT APPEARS TO BE HAPPENING WITH OTHER OWNERS OF 2013 TDI'S. I AM LEFT WITH A CAR THAT DOES NOT WORK TO DUE MANUFACTURE DEFECT. I AM LEFT WITH A CAR THAT THEY CLAIM THEY WILL PAY LESS FOR AT THE BUYBACK BECAUSE THE CAR IS NOT RUNNING, EVEN THOUGH IT IS DUE TO THEIR DEFECT. IN SHORT, I HAVE A CAR THAT DOES NOT WORK, THAT IS PART OF A MAJOR US GOVERNMENT LAWSUIT SETTLEMENT, AND THAT REQUIRES $6,000 TO REPAIR BECAUSE A PART THEY PLACED ON THE CAR SENT METAL SHARDS THROUGH THE FUEL SYSTEM. AS A CONSUMER, I AM LEFT HELPLESS. I BOUGHT A CAR BELIEVING THE COMPANY TO BE HONEST, THEY WERE NOT. NOW THEY WILL NOT EVEN STAND BEHIND THEIR FAULTY MANUFACTURING DEFECTS.

I WAS DRIVING TO WORK WHEN THE CEL CAME ON. I HAD IT SCANNED A FEW DAYS LATER AND FOUND THAT THE ISSUE WAS RELATED TO THE ADBLUE HEATER. VEHICLE PERFORMANCE WAS NOT AFFECTED DURING DRIVING. AFTER SOME INTERNET RESEARCH IT WAS FOUND THAT THIS IS A COMMON PROBLEM IN CERTAIN MODEL YEARS OF THIS VEHICLE. AS IT IS, IF THE FLUID IN THIS SYSTEM GETS TOO COLD IT COULD FREEZE AND CAUSE THE EMISSION SYSTEM TO NOT FUNCTION PROPERLY AND EVENTUALLY DISABLE THE VEHICLE ALTOGETHER.

I HAD LEASE THIS CAR WITH THE INTENTION TO PURCHASE FOR THE RESIDUAL VALUE, SINCE MY WIFE AND MY SELF ARE RETIRED AND WE CAN NOT AFFORD TO KEEP SPENDING MONEY, DURING 36 MONTH I MADE MY PAYMENTS AND KEPT MY PART OF THE AGREEMENT, NOW VOLKSWAGEN DEALER CLAIMS THAT THEY CANNOT SALE THE AUTO DUE TO BEEN RECALLED. NOW WHEN ITS TIME FOR VOLKSWAGEN TO COMPLY WITH THERE PART OF THE AGREEMENT, THEY REFUSE TO DO IT, ATTACHED IS A LETTER FROM THE DEALER TELLING ME THAT THEY HAVE A BUYER FOR MY VEHICLE, BUT THEY CANNOT SALE TO ME. THIS IS A FRAUDULENT TYPE OF LETTER.

CHECK ENGINE LIGHT / MALFUNCTION INDICATOR LAMP CAME ON IN CAR. I WAS ABOUT 1 MILE INTO MY COMMUTE TO WORK DRIVING AROUND 50MPH.TOOK TO VOLKSWAGEN DEALER AND CAR HAD P203B, REDUCTANT LEVEL SENSOR CIRCUIT WHICH WAS A DAMAGED AD BLUE SENSOR. MECHANIC AND SALES ADVISOR MENTIONED THAT THIS PART IS CRITICAL AND THE CAR WILL SHUT OFF AND NOT START UNTIL REPLACED. I WAS FORCED TO FIX OR BE LEFT WITH A NON-RUNNING CAR. SALES ADVISOR MENTIONED THAT THIS PART HAS BEEN UPDATED AND FIXED BY VOLKSWAGEN AND THAT THE NEW PART WILL NOT MALFUNCTION FOR NEWER CARS. I'M NOT SURE IF THE CAR WOULD SHUT OFF IN THE MIDDLE OF AN INTERSECTION OR ON THE INTERSTATE, BUT IT COULD BE A MAJOR SAFETY HAZARD. I FEEL THIS PART SHOULD BE RECALLED AND PEOPLE WHO PAID TO HAVE THIS FIXED BE RE-REIMBURSED. I FEEL SCREWED TO HAVE A NON-SELLABLE DIESEL VEHICLE AND THEN GET HIT WITH ANOTHER $1175 PART FOR A DEVICE THAT IS SUPPOSED TO CLEAN UP DIESEL EXHAUST EMISSIONS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE AND ADVISED THE CONTACT TO CALL NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECAL" I CANNOT USE THE CAR DUE TO THE FACT THAT I OR ANY PASSENGERS MY BE KILLED IN ANY DEPLOYMENT OF THE AIRBAG POTENTIALLY. I AM AWAITING THE TDI BUYBACK BUT WOULD LIKE TO USE THE CAR WITH CONFIDENCE AND SAFETY. THE DEALER SAYS "DON'T GET IN AN ACCIDENT" DON'T WORRY WE HAVEN'T HAD ANY REPORTS OF DEATH.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FUEL PUMP FAILED AT 34,000 MILES. CHECK ENGINE LIGHT NOW ON PERMANENTLY. INDEPENDENT STATE LICENSE DIESEL SHOP CONFIRMED PUMP BREAKING DOWN AND RELEASING METAL INTO THE FUEL SYSTEM. METAL FROM PUMP HAS DESTROYED FUEL INJECTORS. REPAIRS ESTIMATED AT $6.069. PUMP IS COVERED BY WARRANTY, BUT DEALER ARGUES BAD FUEL CAUSED THE FAILURE. VW DEALER STATES THEY TOOK A SAMPLE OF THE FUEL TO A LAB AND HAD IT TESTED...WHILE THE CAR WAS IN THE SHOP FOR THE DAY. DEALER DOES NOT HAVE A COPY OF LAB REPORT, WHICH INDICATES THEY ARE LYING.

CEL CAME ON, CODE FOR FOR FAILING REDUCTANT LEVEL SENSOR P203B IMPLAUSABLE SIGNAL. CAR HAS 66,000 MILES, CARED FOR TO THE LETTER. VW WANTS OVER A $1000.00 TO REPAIR. THIS IS AN EXTREAMLY COMMON FAILURE NOT POSSIBLE OFR THE OWNER TO INDUCE...

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WEEKS AFTER OWNING THE VEHICLE. THE DEALER STATED THAT THE REMEDY AND PARTS WERE UNAVAILABLE FOR OVER SEVEN MONTHS. THE DEALER DID NOT OFFER A LOANER VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TURBO CHARGER FAILED IN 2013 TDI PASSAT 2ND TIME. OCCURED WHILE DRIVING DOWN A 45 MPH ROAD. DID NOT LOSE FULL POWER BUT DID LOSE ABILITY TO MAINTAIN SPEED AND GLOW PLUG LIGHT BEGAN FLASHING. FIRST ONE FAILED AND REPLACED AT 79,000 MILES AND 2ND TURBO FAILING AT 145,000 MILES ROUGHLY 60,000 MILES ON THIS TURBO. THESE ARE FLAWED PARTS THAT ARE VERY EXPENSIVE AND SHOULD WORK FOR THE LIFE OF THE VEHICLE. NO SUPPORT FROM VW FOR A PART THAT IS A MAJOR SAFETY ISSUE.

TL* THE CONTACT OWNED A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING 45 MPH, THE PASSENGER SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

RECEIVED NOTICE OF AIRBAG RECALL IN APRIL AS POTENTIALLY LIFE THREATENING. ALMOST 4 MONTHS LATER, VW WILL NOT FIX, HAS NO DATE FOR A FIX, AND REFUSES TO DISABLE AIR BAG.

ON SEPT 14, 2016, WHILE DRIVING, MY CAR BEGAN LOSING POWER, GLOW-PLUG INDICATOR LIGHT STARTED FLASHING, AND THEN THE CAR IMMEDIATELY STALLED. FROM FIRST SIGN OF TROUBLE TO COMPLETE POWER LOSS WAS LESS THAN 60 SECONDS. SCARY STUFF WHEN YOUR ON THE HIGHWAY. HAD TO BE TOWED TO THE VW DEALER. AFTER I EXPLAINED HOW THE CAR HAD LOST POWER AND SHUT OFF, THE SERVICE DEPARTMENT SUSPECTED IT WAS A HIGH PRESSURE PUMP FAILURE. THE NEXT DAY, THE SERVICE TECHNICIAN CONFIRMED THAT IT WAS A "HIGH-PRESSURE FUEL PUMP FAILURE". BASICALLY THE FUEL PUMP EXPLODED, SENDING METAL FRAGMENTS THROUGH THE ENTIRE FUEL AND FUEL INJECTOR SYSTEMS. NOT GOOD NEWS! THE VW TECH TESTED THE FUEL IN THE TANK AND CONFIRMED THAT IT WAS 100% DIESEL FUEL. THE VW SERVICE ADVISOR INDICATED THAT THIS WAS A KNOWN ISSUE WITH THE TDI'S SINCE 2009. THE VW TECH INDICATED THAT THE CAR WOULD NEVER RUN AGAIN UNLESS THE WHOLE FUEL SYSTEMS IS REPLACED, AND THE COST FOR THIS WOULD BE AROUND $6,500. VW TECH AND VW CUSTOMER SERVICE INDICATED THIS IS A KNOWN ISSUE AND THAT THEY HAVE ADDRESSED THE ISSUE WITH 2009 - 2012 TDI'S BY EXTENDING THE WARRANTY. UNFORTUNATELY I HAVE A 2013 AND HAD NO CLUE THESE PUMPS WERE FAILING ON OLDER MODELS. THIS IS A SERIOUS AND VERY DANGEROUS ISSUE NOT TO MENTION A COSTLY MALFUNCTION THAT CAN AND MOST LIKELY WILL HAPPEN TO OTHER 2013 TDI OWNER'S. I'M GLAD IT WAS NOT MY WIFE WHO WAS DRIVING WHEN THE ENGINE STALLED.

WHILE WAITING FOR THE BUY-BACK THROUGH THE CLASS ACTION FRAUD SETTLEMENT, LAST SATURDAY, SEPT. 10, 2016 MY 2013 PASSAT TDI WITH APPROXIMATELY 70K MILES SHUDDERED AND LOST ALL POWER. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND THEN HAD IT TOWED TO THE VW DEALER. THEY HAVE INFORMED ME THAT THE HIGH PRESSURE FUEL PUMP FAILED AND SPEWED METAL FRAGMENTS THROUGHOUT THE ENTIRE FUEL SYSTEM. THE REPAIR COST QUOTED IS $6581.44. IT DOES NOT APPEAR THAT I AM THE ONLY PERSON SUFFERING THIS CATASTROPHIC FAILURE AROUND THE 70K MILE MARK. IN FACT, EVEN THE DEALER'S SERVICE MANAGER FOR VACAVILLE VOLKSWAGEN, JENNIFER PIRANI, STATED SHE IS AWARE OF THIS AS A PROBLEM WITH THIS YEAR AND MODEL PASSAT AND SHE ALSO OWNS A 2013 PASATT TDI WITH SIMILAR MILEAGE AND IS TRYING NOT TO DRIVE HER'S SO SHE CAN MAKE IT THROUGH THE BUY-BACK. IT WOULD APPEAR THIS IS A DEFECTIVE PART WITH A SERIOUS DESIGN FLAW CAUSING EXCESSIVE DAMAGE AT A GREAT REPAIR COST.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ADBLUE HEATER ELEMENT FAILURE WAS COVERED UNTIL JULY NOW NOT PART OF EMISSIONS OR SWITCH FAILURE NHTSA #16V171000 90DEGREES SHOULD NOT HAVE BEEN ON

TAKATA RECALL.... ALL VOLKSWAGEN DEALERS IN HOUSTON AREA SAY THEY DO NOT HAVE A FIX FOR MY AIRBAG. THERE IS NO WAITLIST, NO WAY OF KNOWING WHEN THIS DANGEROUS DEADLY AIRBAG WILL BE REPLACED. 11 PEOPLE HAVE DIED FROM IT ALREADY.

THE A/C OF THIS VEHICLE WOULD NOT TURN ON UNTIL THE ENGINE HEATED UP TO 190 DEGREES. I ONLY HAD 40K MILES WHEN THE A/C SYSTEM WOULD NOT WORK TO STANDARD. AN AIR CONDITIONING SYSTEM RECOVER, EVACUATE AND RECHARGE NEEDED TO BE COMPLETED, THE EXPANSION VALVE AND DRIER NEEDED TO BE REPLACED..

ADBLUE HEATER ELEMENT SHOULD BE PART OF DIESEL RECALL PART #561198970A WITH WAR.FOR EMISSIONS TO 80000 MILES

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED TWO NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V483000 (AIR BAGS) AND 16V078000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V171000 (ELECTRICAL SYSTEM) AND 16V078000 (AIR BAG). HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I DON'T FEEL SAFE KNOWING THERE IS A RECALL OF METAL FRAGMENTS THAT CAN COME THROUGH MY AIRBAGS AND THERE'S NO REMEDY WITH THE RECALL STARTING IN FEBRUARY

TAKATA RECALL. THE VEHICLE STILL HAS NO REPAIR AVAILABLE FOR THE AIRBAG ISSUE (TAKATA RECALL). I DO NOT FEEL SAFE DRIVING THIS AROUND AND I WORRY EACH DAY I GET IN TO GO TO WORK. HOW CAN VOLKSWAGEN ADVISE CUSTOMER THAT IT IS "OKAY" TO KEEP DRIVING THE VEHICLE WHEN THIS RECALL IS DEADLY TO THE CONSUMER IF THE AIRBAGS DEPLOY. PLEASE HELP. SOMETHING HAS TO BE DONE IN ORDER TO SOLVE THIS FATAL PROBLEM.

TAKATA RECALL. OVER 6 MONTHS AND NO SIGN OF REPAIRS. DRIVING DANGEROUS VEHICLE AND UNABLE TO TEACH MY TEENAGER HOW TO DRIVE! TOO DANGEROUS.

2013 PASSAT TDI WITH 51K MILEAGE, CEL WENT ON A FEW DAYS AGO SO I WAS CONCERNED AND BROUGHT IT TO THE DEALERSHIP. AFTER DIAGNOSTICS RUN, I WAS TOLD THE ADBLUE HEADER UNIT HAD TO BE REPLACED BECAUSE I HAD A FAULTY SENSOR. WAS GIVEN ESTIMATE OF $1200 TO FIX. WAS TOLD COST WILL NOT BE COVERED AT ALL. AFTER DOING RESEARCH, IT SEEMS VWS DIESEL CARS ARE ALL EXPERIENCING THIS PROBLEM, MOSTLY AFTER THE 3/36K WARRANTY PERIOD HAS PASSED AND THEN NOT HELPING OWNERS WITH COST OF THIS DEFECT. GIVEN THAT ALL THESE VEHICLES HAVE A CURRENT BUYBACK OPTION DUE TO DIESELGATE, I AM APPALLED THAT VW IS NOT OFFERING ANY TYPE OF COMPENSATION FOR THIS APPARENT YET NOT DECLARED DEFECT THAT SHOULD REALLY RESULT IN A FULL RECALL. I CONTINUE TO HOPE FOR A POSITIVE RESOLUTION TO THIS ISSUE BUT AM CITING THIS COMPLAINT AS I SEE NUMEROUS SIMILAR VEHICLES EXPERIENCING THIS ISSUE AND IT NEEDS BROADER ATTENTION THAN WHAT IT IS GETTING FROM VOLKSWAGEN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/05/16*LJ

HEADLAMP ASSEMBLY CONNECTORS ON DRIVER SIDE ARE CAUSING THE LOW BEAM HEADLIGHT TO DISCONNECT AND NOT TURN ON BULB. HAVE REPLACED NUMEROUS HEADLAMPS, NONE WERE BURNT OUT. AFTER HAVING THE VEHICLE LOOKED AT SEVERAL TIMES, IT WAS DETERMINED THE HEADLIGHT ASSEMBLY MAY BECOME LOOSE AND LOSE ELECTRICAL CONTACT. CALLED VW AND THEY REFUSED TO FIX BECAUSE MY VIN WAS NOT LISTED ON THE RECALL # 94G8/7V, NHTSA CAMPAIGN NUMBER 14V125000. VW STATED MY CAR WAS TESTED (ALTHOUGH THEY COULDN'T SAY WHEN, I HAVE NEVER HAD IT INSPECTED) AND THE ISSUE WAS NOT PRESENT IN MY VEHICLE, ALTHOUGH IT IS NOW. THE PROBLEM EXPRESSED ON THE RECALL IS EXACTLY WHAT IS HAPPENING WITH THE CAR CAUSING A SAFETY CONCERN BECAUSE THE HEADLIGHT DOES NOT COME ON. REQUEST THE INVESTIGATION IS BROADENED TO INCLUDE MORE VEHICLES THAT MAY BE PRESENTING THE PROBLEM AFTER INITIAL INSPECTION. THE PROBLEM OCCURS INTERMITTENTLY WHETHER IT IS IN MOTION OR PARKED IN A GARAGE OVERNIGHT.

RECALL NOTICE #15V48300; DATE 08/04/2015; AIR BAGS; FRONTAL I WAS BACKING THE CAR OUT OF MY DRIVEWAY TURNING MY STEERING WHEEL WHEN I HEARD SOMETHING RATTLING AROUND IN THE STEERING WHEEL AND THEN I HEARD A "SNAP" OR "POP" AND THEN AN AIR BAG ERROR ALERT WAS DISPLAYED ON THE INFORMATION PANEL, THE AIR BAG LIGHT ILLUMINATED, AND I LOST THE ELECTRONIC CONTROLS ON MY STEERING WHEEL. THE CAR IS CURRENTLY AT THE DEALERSHIP AND THE QUOTE TO REPAIR THE ISSUE IS AROUND $550. UNFORTUNATELY FOR ME, MY VIN IS NOT INCLUDED IN THE RECALL NOTICE 15V483000 FOR 2010-2014 PASSAT SEDANS, SO I AM CALLED VW TO COMPLAIN AND HOPEFULLY THEY CAN DO SOMETHING TO HELP WITH THE COST OF REPAIRS SINCE THERE ARE 2010-2014 PASSAT SEDANS THAT ARE AFFECTED BY THE RECALL, JUST NOT MINE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

INTERNAL HIGH PRESSURE FUEL PUMP FAILURE. THANKFULLY, MY CAR WAS PARKED AND IDLING AT THE TIME SINCE MY WIFE HAD JUST BEEN ON THE HIGHWAY. I BEGAN TO HEAR A SLIGHT KNOCKING SOUND, THEN A SLIGHT SQUEAL LIKE A BELT MAKES, AND THEN THE CAR SHUT DOWN. IT WOULD TURN OVER, BUT WOULD NOT RESTART. I HAD IT TOWED TO THE LOCAL DEALER AND WAS ADVISED THAT THERE WAS AN INTERNAL HIGH PRESSURE FUEL PUMP FAILURE THAT WOULD COST $6200 BECAUSE THE ENTIRE FUEL SYSTEM BASICALLY HAD TO BE REPLACED. APPARENTLY, UPON RESEARCH, THIS HAS BEEN A KNOWN PROBLEM SINCE 2009. THIS COULD BE A REAL SAFETY ISSUE PARTICULARLY AT HIGHWAY SPEEDS OR AT TIMES WHEN ACCELERATION IS NECESSARY. MY CAR IS THREE (3) YEARS OLD AND HAS 85,000 MILES.

TAKATA RECALL. RECALL STARTED 2/9/2016 & SIX MONTHS LATER VW STILL DOES NOT HAVE THE PART(S) TO MAKE REPAIR. IT'S LIKE DRIVING A TICKING TIME BOMB. PLEASE HELP.

AD BLUE REDUCTANT TANK FAILED. THUS MAKING THE EMISSIONS SYSTEM NOT WORK PROPERLY. PART # 561-198-970-A IS DEFECTIVE. THE SAME FAILURE OCCURRED ON MY 2012 PASSAT WITHIN LESS THAN A MONTH. THIS IS A KNOWN DEFECT FROM VW. HERE IS A LINK TO A THREAD ON THE EXTENT OF THESE FAILURES. HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=438268

AD BLUE EMISSIONS SENSOR FAULT, PART OF THE EMISSIONS PROBLEMS WITH THE VW DIESELS. AS OF NOW VW IS SAYING THIS PART OF THE EMISSIONS SYSTEM WILL NOT BE COVERED UNDER THE REIMBURSEMENT. IT IS MY UNDERSTANDING THAT VW EMISSIONS SYSTEM HAS MANY FAULTS INCLUDING THIS ONE. COST IS OVER $1500 FOR THIS FIX!

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, THE DEALER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE SCHEDULED TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA RECALL NUMBER: 16V171 RECALL DATE: MARCH 24, 2016. MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER. POTENTIAL IS FOR A FIRE IN THE VEHICLE AND IT HAS BEEN 5 MONTHS SINCE I RECEIVED NOTICE OF THE DEFECT.

NHTSA RECALL NUMBER: 16V078 RECALL DATE: FEBRUARY 9, 2016 MANUFACTURER RECALL NUMBER: 69M9. MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER. POTENTIAL IS FOR, IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. IT HAS BEEN 6 MONTHS SINCE I RECEIVED NOTICE OF THE DEFECT. THIS IS RIDICULOUS TO ALLOW DRIVERS TO BE IN HARMS WAY FOR THIS LONG.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE A 2013 VW PASSAT TDI. THE CHECK ENGINE LIGHT CAME ON. THE DEALERSHIP STATED THE AD BLUE HEATER MUST BE REPLACED. THIS WILL COST $1200.00. THIS WEBSITE HAS BEEN GATHERING DATA ABOUT THIS ISSUE. THE WARRANTY EXPIRED ONLY 5 MONTHS AGO. THIS IS OUTRAGEOUS .

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE DEALER WAS UNABLE TO INDICATE A SPECIFIC TIME FRAME FOR WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME THAT THE DEALER WOULD RECEIVE THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/21/16*LJ UPDATED 10/26/16.*JB

DRIVERS SIDE AIRBAGS FAILED TO DEPLOY IN SIDE COLLISION INVOLVING A PICKUP TRUCK THAT HIT THE DRIVER'S SIDE OF THE VEHICLE. THE PASSAT WAS TURNING LEFT AT THE TIME OF THE COLLISION AND TRAVELING AT APPROXIMATELY 5 MPH. THE PICKUP WAS UNLAWFULLY OVERTAKING SEVERAL VEHICLES AND TRAVELING AT AN ESTIMATED SPEED OF 65 MPH. THE IMPACT WAS NEAR THE FRONT DRIVER'S SIDE WHEEL.

TAKATA RECALL (NHTSA RECALL NUMBER: 16V078 RECALL DATE: FEBRUARY 9, 2016) IT IS ABOUT MY 2013 VOLKSWAGEN PASSAT RECALL. I HAVE RECEIVED A LETTER FROM MY MANUFACTURER THAT MY CAR GOT RECALL. HOWEVER, SEVERAL OCCASION I HAVE CONTACT TO VW DEALER AND MANUFACTURER TO FIX THIS SAFETY RECALL. THEY REPLIED TO ME THAT WHEN THIS SERVICE WILL AVAILABLE THEY WILL NOTIFY US. I BOUGHT THIS CAR AS FAMILY CAR. SO, MY WIFE AND 2 CHILDREN USED TO RIDE THIS CAR REGULARLY. AFTER THIS RECALL WE ARE AFRAID TO DRIVE THIS CAR WITH FAMILY. SO, NEED TO FIX THIS PROBLEM AS SOON AS POSSIBLE. MAY NEED DIRECT HELP NHTSA.

TAKATA RECALL. ON 8/4/16 I WAS INFORMED OF THE AIR BAG RECALL ON MY VEHICLE I AM CURRENTLY LEASING. I NEVER RECEIVED A LETTER INFORMING ME OF THIS ISSUE. MY LEASE IS ENDING SOON AND I WAS GOING TO BUY THE VEHICLE UNTIL THE MANAGER INFORMED ME THAT I COULD NOT PURCHASE THE VEHICLE BECAUSE IT HAD A PRESENT ONGOING RECALL THAT STATES NO REMEDY YET FOR THIS ISSUE, I BELIEVE IT IS VOLKSWAGEN RESPONSIBILITY TO TAKE THIS CAR OFF MY HANDS AND CLEAR MY BALANCE DUE TO THEIR MANUFACTURER UNSAFE DEFECTS IN THE AIR BAG. EVERYDAY I AM PUTTING MYSELF AT AN EVEN HIGHER RISK OF DRIVING BECAUSE MY AIR BAGS HAVE BEEN RECALLED STATING MORE HARM THEN GOOD WILL OCCUR IN THE EVENT OF AN ACCIDENT. IT IS ONLY RIGHT THEY ACCEPT THE VEHICLE BACK WITHOUT ME BEING FINANCIALLY RESPONSIBLE FOR IT.

CHECK ENGINE LIGHT IS ACTIVATED ON 8/1/16. SCHEDULED TO DIAGNOSE ON 8/3/16 . ADBLUE HEATER HAS QUIT AND QUOTE TO REPAIR IS $1165. WHY IS THIS NOT COVERED UNDER EMISSIONS WARRANTY? THE POINT OF ADBLUE IS REDUCED EMISSIONS. NOW, IF IT GETS TOO COLD, MY CAR WON'T START BECAUSE IT DETECTS THAT IT CANNOT EFFECTIVELY CONTROL EMISSIONS? AIR QUALITY, AT LAST CHECK OF CONFINED SPACE ENTRY PERMITS, IS A SAFETY ISSUE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. NO REMEDY IS YET AVAILABLE AND THIS VEHICLE IS UNSAFE TO DRIVE AS A RESULT OF THE DEFECTIVE AIRBAG.

2013 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR DRIVER AIRBAG INFLATOR RECALL. *SMD THE VEHICLE WAS A LEASE. THE CONSUMER TURNED THE VEHICLE IN, BEFORE THE LEASE ENDED DUE TO AIR BAG RECALL. *JB

THE A/C DOES NOT WORK DURING THE FIRST FIVE MINUTES IN THE MORNING. AFTER THAT WORKS CORRECTLY DURING THE DAY.

ON MY 2013 VW PASSAT TDI, THE GLOW PLUG LIGHT STARTED TO FLASH WHEN DRIVING CAR ON 40MPH ROAD, THE VEHICLE LOST POWER (WENT INTO LIMP MODE), BUT WAS ABLE TO GET THE VEHICLE HOME. FAULT CODES PULLED WERE P0087(FUEL RAIL / SYSTEM PRESSURE LOW). LATER DIAGNOSED AS A FAILED HIGH PRESSURE FUEL PUMP. AFTER SOME QUICK RESEARCH, I FOUND THIS WAS A COMMON PROBLEM AMONG VW COMMON RAIL TDI ENGINES. (THIS WILL BE A $5000 - $7000 DEALER REPAIR)

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V171000 (ELECTRICAL SYSTEM) AND 16V078000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A RECALL LETTER WARNING OF SERIOUS INJURY OF DEATH IN APRIL 2016 AND NO ACTION HAS BEEN TAKEN 3 MONTHS LATER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DIESEL EXHAUST FLUID SYSTEM FAILED CAUSING NO START SITUATION. CARS LESS THAN THREE YEARS OLD AND IS ALREADY BEING RECALLED FOR EMISSIONS CHEATING. DON'T HAVE THE 1100$ TO SPEND ON A CAR THAT IS BEING BOUGHT BACK IN A COUPLE MONTHS. STUCK AT THE HOUSE LUCKLY OR A TOW WOULD HAVE BEEN NEEDED. ALSO THE DEALER MOST OFTEN CAN USE A VAG-COM SCANNER TO RESET THIS AND THE CAR WILL WORK, BUT THERE JUST TELLING PEOPLE THEY "NEED" THE HEATER AND SOMETIMES I'VE HEARD THE WHOLE TANK WHICH OF COURSE IS A LIE. THE HEATER ISN'T WHAT GOES BAD IT'S A THERMISTOR TYPE SENSOR THAT TELLS THE CAR THE TEMP OF THE FLUID. WHEN THIS FAILS IT GIVES THE COMPUTER BAD INFO AND RESULTS IN A SHUTDOWN OF THE SYSTEM. WHICH CAN BE RESET, AND OFTEN WORKS. I CAN'T AFFORD A VAG-COM SOFTWARE SETUP AT 800$ EITHER SO WE ARE STUCK AND VERY UPSET! VW SLAPPED US IN THE FACE TWICE NOW WITH FAULTY EMMISION COMPONENTS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ADBLUE HEATER FAILURE. CODE P202B

I BOUGHT THIS CAR NEW FROM MY LOCAL VW DEALER. AT APPROXIMATELY 48,300 MILES - ADBLUE SYSTEM THROWS A CODE. CODE P205C MEANING THE AD BLUE HEATER IS NON FUNCTIONAL. THIS PART IS CONNECTED WITH THE EMISSIONS SINCE IT IS SUPPOSE TO REDUCE THE NOX EMITTED. I FEEL THIS IS CONNECTED WITH THE EMISSION SYSTEM AND SHOULD FALL UNDER THE EMISSION WARRANTY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/20/16*LJ UPDATED 10/18/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY VEHICLE IS EXPERIENCING THE SAME ISSUE AS DETAILED IN NHTSA CAMPAIGN NUMBER: 14V125000. THE ISSUE APPEARED THE DAY AFTER RECIEVING SERVICE AT THE DEALERSHIP (HOOD WAS OPENED AND CLOSED). THE DEALER STATES THE RECALL DOES NOT APPLY TO MY VEHICLE, BUT THE HEADLIGHTS INSTALLED IN MY VEHICLE ARE OF THE TYPE INDICATED IN THE TSB AS BEING DEFECTIVE. AS OF NOW, I HAVE BEEN UNABLE TO LOCATE A REPLACEMENT PART AND HAVE ONLY ONE FUNCTIONING HEADLIGHT. (I'M ASSUMING BECAUSE NO ONE WILL SELL IT SINCE IT'S KNOWN TO BE DEFECTIVE). PLEASE SEE THE ATTACHED PHOTO OF THE HEADLIGHT INSTALLED IN MY VEHICLE (GENERATION "20S"). ALSO ATTACHED IS THE TSB THAT SHOWS ANY UNIT LESS THAN GENERATION "24S" NEEDS REPLACED (SEE PAGE 13 AS NUMBERED IN THE FOOTER).

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 16V078000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/06/16*LJ UPDATED 09/08/16.*JB

TAKATA RECALL TO WHOM IT MAY CONCERN, ON APRIL 2016, I RECEIVED A SAFETY RECALL LETTER FROM VOLKSWAGEN REGARDING THE SAFETY RECALL 69M9-TAKATA SDI DRIVER FRONTAL AIRBAG. I CALLED MY LOCAL VOLKSWAGEN DEALER AND THEY SAID THEY STILL DO NOT HAVE THE PARTS. ON MAY 6, 2016, I CALLED YOUR CUSTOMER CARE TO EXPRESS MY CONCERN REGARDING THIS ISSUE. TODAY IS JUNE 20, 2016 AND STILL DO NOT HAVE A LETTER FROM VOLKSWAGEN TO FIX MY RECALL. I AM VERY CONCERN, SCARED AND STRESSED ABOUT THIS SAFETY RECALL. AS IT WAS MENTIONED IN THE LETTER, 'TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS.' I HAVE ALSO READ AN EVENT WHERE A FATALITY ACCIDENT OF A YOUNG LADY FROM THIS TAKATA AIRBAG. I AM SCARED FOR MYSELF AND MY CHILDREN WHEN I DRIVE THIS VEHICLE. I AM A SINGLE MOTHER WHO PURCHASE THIS VOLKSWAGEN KNOWING AND TRUSTING THE NAME OF THE QUALITY OF THIS VEHICLE, BUT NOW I WORRY. I DRIVE THIS VEHICLE EVERY DAY. I ONLY ASK IS TO FIX THIS RECALL AS SOON AS POSSIBLE. IF THE PARTS IS TRULY NOT READY, AT LEAST PROVIDE US A RENTAL CAR WHILE WAITING FOR IT TO BE FIXED.

STEERING WHEEL TOO TIGHT ESPECIALLY WHEN TURNING RIGHT OR LEFT. UNSAFE FEELING. AIR BAG LIGHT ON.

AS A LESSOR OR 2013 VOLKSWAGON PASSAT SE, I AM VERY DISAPPOINTED WITH YOUR COMPANY FOR NOT INFORMING ME ABOUT AN IMPORTANT RECALL INFORMATION, IMPACTING MY SAFETY. I SEE THAT THIS RECALL WAS ISSUED IN FEB, 2016, BUT I HAVE'NT RECEIVED ANY NOTICE UNTIL NOW. PLEASE ISSUE ME A CREDIT FOR THIS BIG MISTAKE ON YOUR COMPANY'S PART. PLEASE WAIVE ALL MY CLOSING COST AND END OF LEASE FEES.

2013 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO NO COMMUNICATION FROM CUSTOMER SERVICE REGARDING EMISSIONS ISSUES OR AIRBAG RECALL REPAIRS. CONSUMER STATES WANTS TO BE CONSIDERED FOR BUY-BACK PROGRAM. *SMD THE CONSUMER STATED TWO WEEKS AGO, THE NITROGEN EMISSIONS SENSOR CAME ON DUE TO THE ONGOING ISSUE WITH THE EMISSIONS SYSTEM. *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA 14V125000 / VW RECALL 94G8/7V - HEADLAMP HOLDER FAILURE(S) I HAVE HAD THE CAR EXPERIENCE THE "APPARENT" HEADLAMP FAILURE & REPLACED THE HEADLAMPS (LOW BEAM - DRIVER AND PASSENGER SIDE) ONLY TO HAVE THE LAMPS FAIL AGAIN. THE HEADLAMPS DO NOT USE A TRADITIONAL SOCKET & WIRE COMBINATION, BUT RATHER THE BULB IS INSERTED IN A BULB HOLDER & THEN SCREWED INTO A SOCKET WITH A RUBBER COVER PLACED BEHIND TO PREVENT WATER DAMAGE. THE SECOND TIME THIS OCCURRED AT NIGHT. AS I PULLED THE RUBBER COVER OFF, THE LIGHT CAME BACK ON (LIKE A SHORTED WIRE). I REPLACED THE BULB & TWISTED INTO PLACE & THE CAR WORKED NORMALLY FOR A MONTH. SINCE THEN, MULTIPLE LAMP RESETS HAVE BEEN REQUIRED (BOTH DRIVERS & PASSENGER SIDE). THE "FIXES" HAVE GONE FROM WEEKS TO ONLY DAYS IN DURATION & REQUIRE ME TO STOP & RESET THE LAMPS AT ALL HOURS OF THE DAY & NIGHT TO AVOID VISION & POTENTIAL LEGAL PROBLEMS FOR "FAULTY EQUIPMENT." IN THE LAST DAY, DESPITE PLACING NEW DIELECTRIC GREASE ON THE DRIVER'S SIDE SOCKET, EVERY TIME I GET IN THE CAR I'M REQUIRED TO RESET THE BULB & SOCKET. THIS IS BOTH ANNOYING & DANGEROUS (THE SIDE OF THE HIGHWAY AT 4AM). LUCKILY, I'VE GOTTEN SO GOOD AT THIS I CAN DO IT IN THE DARK. I CALLED VW CUSTOMER CARE & WAS INFORMED THAT MY VIN WASN'T IN THE RECALL RANGE, BUT THAT THEY WOULD LOOK AT IT & DETERMINE IF THEY COULD ASSIST. THIS "OUT OF VIN RANGE" SITUATION MAY BE MORE COMMON THAN IS THOUGHT AS A QUICK GOOGLE TURNED UP A STARTLING SIMILAR NHTSA COMPLAINT: HTTP://WWW.CARPROBLEMZOO.COM/VOLKSWAGEN/PASSAT/2013/HEADLIGHTS-PROBLEMS.PHP I CAN DO THE SOCKET REPLACEMENT IF SENT THE REVISED PARTS. THE DESIGN IS CLEVER & WHEN I REPLACED THE FIRST BULB, I THOUGHT IT A GREAT DESIGN THAT ELIMINATES WIRES THAT CAN OTHERWISE PULL LOOSE FROM A TRADITIONAL STYLE SOCKET. OBVIOUSLY, THE INITIAL DESIGN WORKS ITSELF LOOSE OVER TIME. OUT OF POCKET COST TO DATE - $75.00

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MILEAGE OF THE VEHICLE DECREASED TO ALMOST 8-10 MILES PER GALLON, AFTER THE FIX THAT THEY INSTALLED FOR A RECALL. PREVIOUSLY I USED TO GET 37-39 MILES PER GALLON ON MY PASSAT DEISEL BUT AFTER THIS FIX I AM HARDLY GETTING 30 MILES PER GALLON. THE WHOLE OF ME BUYING THE DIESEL IS TO SAVE GAS. BUT AFTER HEARING ABOUT THE SCANDAL, I TOTALLY LOST FAITH ON VW AND WITH THE FIX, I AM NOT GETTING THE MILEAGE THAT THEY PROMISED ON THE STICKER PRICE.

TAKATA RECALL WE RECEIVED THE TAKATA RECALL LETTER INFORMING US OF POTENTIAL HARM FROM DEFECTIVE AIRBAGS. WE CALLED THE DEALER WHERE WE GOT THE CAR, THEY WERE NOT SYMPATHETIC, THEIR RESPONSE WAS "WE DONT KNOW, YOU'LL HAVE TO CALL SOMEWHERE ELSE. WE WERE TOLD THEY DO NOT HAVE PARTS, SO THEY CANNOT REPAIR, THERE IS NO RECOURSE YET AND NO LOANERS WILL BE PROVIDED. WE CALLED VW CORP, AND WAS ADVISED THAT IN THEIR OPINION, THE VEHICLE IS NOT SAFE TO OPERATE, AND THAT THEY THEMSELVES WOULD NOT PUT THEIR FAMILY IN THE CAR AND DRIVE UNDER THESE CONDITIONS. THEY ALSO ADVISED NO RECOURSE AND NO LOANER. WE CALLED VW CREDIT, THEY SAID WE WOULD TURN OUR LEASE IN EARLY, BUT WOULD HAVE TO PAY EARLY TERMINATION FEES AND POSSIBLE BALANCE AT AUCTION. WE DO NOT FEEL SAFE DRIVING THIS CAR. WE SHOULDN'T HAVE TO PAY OUT OF POCKET FOR A RENTAL FOR A DEFECT THAT WAS NOT OUR FAULT. WE WOULD LIKE TO EITHER TURN IN THE VEHICLE WITH NO FEES OR EARLY TERMINATIONS, OR BE PROVIDED A LOANER OR CAR RENTAL UNTIL THE VEHICLE CAN BE FIXED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - I JUST CALLED VW CORP OFFICE AND THEY SAID THEY ARE NOT PROVIDING TEMPORARY TRANSPORTATION UNTIL THE PART IS IN. THEY STATED "NHTSA ADVISED THEM THAT THERE WAS NO DANGER DRIVING THE VEHICLE UNTIL THE PART COMES IN WHICH IS WHY VW IS NOT PROVIDING A LOANER VEHICLE." PLEASE MAKE IT MANDATORY THAT THESE DEALERS PROVIDE A LOANER VEHICLE. IT IS THE RIGHT THING TO DO. I OWNED A FORD WHICH HAD A RECALL FOR A SPEED SWITCH. FORD NEVER GOT THE PART IN SO THEY UNPLUGGED IT. WHEN I WENT TO HAVE MY VEHICLE SERVICED AT A LOCAL GARAGE. THEY PLUGGED THE PIECE BACK IN. LATER THAN MONTH THE SWITCH CAUSED THE VEHICLE TO BURN DOWN. THE VEHICLE NORMALLY WAS PARKED IN THE GARAGE UNDERNEATH MY DAUGHTERS BEDROOM BUT THE VEHICLE WAS IN AN ACCIDENT AND WAS BEING REPAIRED AT THE BODY SHOP. THE NIGHT BEFORE PICKING IT UP IT HAD BURNT DOWN THERE AT THE BODY SHOP. SEVERAL PEOPLE DIED OVER THAT FORD RECALL BECAUSE FORD NEVER FIXED THE ISSUE. WE ARE NOT PROTECTING THE CONSUMER ON THIS TAKATA RECALL IF WE ARE NOT MANDATING REPLACEMENT VEH WHILE WAITING FOR THE PART. AGAIN VW STATED NHSTA TOLD THEM THE VEHICLE WAS OKAY TO DRIVE. AT THE VERY LEAST THE AIRBAG SHOULD BE REMOVED SO THAT IT DOES NOT EXPLODE METAL OBJECTS INTO SOMEONE'S FACE THUS KILLING THEM. PLS MANDATE EITHER A LOANER VEHICLE OR REMOVAL OF THE AIRBAG UNTIL THE AIRBAG CAN BE FIXED. REMOVAL OF THE AIRBAG SHOULD BE AN OPTION FOR THE CONSUMER. I HAVE AN ACURA & THEY ARE PROVIDING A RENTAL CAR UNTIL THE PART COMES IN. IT IS THE RIGHT THING TO DO. NHTSA MUST MAKE BETTER DECISIONS ON BEHALF OF THE CONSUMERS SAFETY SINCE SOME OF THE AUTO MAKERS ARE ONLY CONCERNED ABOUT THERE PROFITS. AUTO MAKERS ARE SELLING NEW CARS WITH THIS DEFECTIVE AIRBAG EVEN THOUGH LEGISLATION HAS TRIED TO MAKE LAWS CONCERNING THE SALE OF AUTOS W/ ACTIVE RECALLS. I EXPECT MORE FROM NHTSA & OUR GOVT.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V613000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.

TAKATA RECALL - I RECEIVED THIS RECALL STATING THAT MY AIR BAG, SHOULD I BE INVOLVED IN AN ACCIDENT, COULD EXPLODE SENDING METAL SHRAPNEL INTO MY FACE, AND THIS RECALL HAS NO REPAIR AVAILABLE YET. I CONTACTED VOLKSWAGEN ASKING FOR A RENTAL UNTIL THEY CAN REPAIR IT. THEY TOLD ME THAT SINCE NO VW OWNERS HAVE HAD ANY INJURIES THE RECALL IS VOLUNTARY. I FIND THIS COMPLETELY UNACCEPTABLE. I HAVE TO DRIVE THIS CAR EVERY DAY TO AND FROM WORK AND WITH MY CHILDREN IN THE VEHICLE. EACH TIME I GET BEHIND THE WHEEL I RUN THE POSSIBILITY OF SERIOUS INJURY OR DEATH OCCURRING IF I SHOULD HAVE A COLLISION.

BOUGHT CAR FROM ATLANTA LUXURY MOTORS OF UNION CITY GEORGIA AND THEY SAY THEY CAN SELL CAR WITH RECALLS IF THERE IS NO FIX STATUS.THE AIR BAGS SOUND AS IF THEY WANT TO JUMP OUT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL (NHTSA:16V078) RECEIVED LETTER DATED APRIL 2016 ON THE RECALL WHICH STATED MAY RESULT IN SERIOUS INJURY OR DEATH O VEHICLE OCCUPANT. GIVING THIS SERIOUS CONSEQUENCES I CONTACTED VW TO REQUEST FOR AVAILABLE OPTION, 1.REPAIR DATE-NOT ABLE TO PROVIDE AS NO PARTS AVAILABLE 2. RETURN THE CAR BACK (WITH PAST ISSUES) - DENIED BY VW AS THEY STATED NATIONAL HWY TRAFFIC SAFETY DID NOT RECOMMEND TO TAKE THE PERSON OUT OF THE CAR. 3.LOANER CAR - DENIED AS NO SUCH POLICY EXIST CURRENTLY WITH VW. GIVEN THE SERIOUS HAZARD WHICH THE REASON THE RECALL WAS DONE WHICH DEEM DANGEROUS TO THE PASSENGER HOW CAN THE CAR IS ALLOWED TO BE DRIVEN FURTHER MORE WITH FAMILY/KIDS ONBOARD. CAN NHTSA OR VW GUARANTEE THAT THEY WONT BE ANY ACCIDENT OR DEATH CAUSED BY THE AIRBAG TILL THE REPAIR IS DONE? SINCE WE GET THE LETTER ME AND MY WIFE ARE WORRIED AND GETTING PANIC UNNECESSARILY THINKING IN WHAT CONDITION WILL THE AIRBAG WILL BE OUT ,BURST AND INJURE US. PREVIOUS COMPLAINS FOR THE SAME CAR 1. 08/17/2013 - I). VIBRATING SOUND FROM DASH, II) POP SOUND FROM FRONT LEFT SIDE III) ABNORMAL SOUND FROM AIR-COND/VENT IV) CLICK SOUND WHEN DRIVING IN FREEWAY SOLUTION/REPAIR - FOR I) OVERHEAD CONSOLE WAS REPLACED AND FOR OTHERS THE FEEDBACK WAS "OPERATES AS DESIGNED". ALSO ADDITIONAL MULTICHECKS DONE. ALL THIS ARE DOCUMENTED AND ATTACHED. 2. 09/17/2013 - I) MILDDEW SMELL FROM A/C II) POP SOUND FROM FRONT LEFT SIDE III) RATTLE NOISE FROM DASH SOLUTION/REPAIR I) RUN AIR-COND CLEAN VENT CLEANING SOLUTION AND REPLACED POLLEN FILTER II) REPLACED RIGHT FRONT WHEEL BEARING & REPLACED RIGHT FRONT STRUT III) INSTALLED FELT TAPE ON ALL OF THE CLIPS AND CONTACT POINTS.

TAKATA RECALL I FIND IT DEEPLY CONCERNING THAT VOLKSWAGEN WANTS ME TO DRIVE AROUND IN A LEASED VEHICLE THAT THEY FIND SO UNSAFE, THEY REFUSE TO EVEN SELL THIS VEHICLE. I RECEIVED A LETTER INFORMING ME THAT SHOULD I BE INVOLVED IN AN ACCIDENT, THE MOST IMPORTANT SAFETY ASPECT OF THE CAR COULD ESSENTIALLY ACT AS A BOMB, BLOWING SHRAPNEL IN MY FACE. WITH NO CURRENT REPAIR SOLUTION AVAILABLE, VOLKSWAGEN REFUSES TO PROVIDE ANY ALTERNATIVE PLANS TO MANAGE THIS SITUATION IN THE MEANTIME. MOST OTHER MANUFACTURERS HAVE BEEN PROACTIVE IN PREVENTING FURTHER INJURIES AND DEATHS TO THEIR CUSTOMERS BY PROVIDING ALTERNATE SOLUTIONS. LEFT WITH NO OTHER OPTIONS, I HAVE NO CHOICE BUT TO CONTINUE TO DRIVE MY VEHICLE AND PUT MY LIFE AT RISK DUE TO VOLKSWAGEN'S NEGLIGENCE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/27/16*LJ UPDATED 08/01/16.*JB

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 28,029.

CHECK ENGINE LIGHT CAME ON 2013 TDI PASSAT. CAR JUST OUT OF WARRANTY @ 41000MILES. TOOK TO DEALER. ADBLUE HEATER ELEMENT "BURNED UP." CAUSED DAMAGE TO ADBLUE CONTROL MODULE. COMMON PROBLEM WITH THIS CAR (ALL OVER WEB) . $1200 TO REPAIR. CALLED VW ADVOCATE. THEY COVERED ENTIRE COST OF REPAIR

"TAKATA RECALL" VW NEEDS TO FIX MY TAKATA AIRBAGS, THEY SAID THERE IS NOT A FIX RIGHT NOW AND IT CAN LEAD TO SERIOUS INJURY. WHAT AM I SUPPOSED TO DO, WALK 150 MILES A DAY????

"TAKATA RECALL" HELLO I JUST WANTED TO STATE THAT I LOVE MY CAR BUT I HAVE RECEIVED NOT ONE BUT TWICE A RECALL ON MY CAR. THE FIRST WAS ABOUT MY WINDSHIELD WIPERS BUT NOW THE DRIVER AIRBAG....? I FIRST LOOKED UP THE SEVERITY OF THE DEFECT TO FIND SERIOUS INJURIES AND EVEN DEATH HAS BEEN THE RESULT OF THE DEFECTED PART NOT PROPERLY WORKING... THIS IS VERY ALARMING BECAUSE ANYTHING CAN HAPPEN WITH MOTORISTS ON THE ROAD AND IT DOESN'T HAVE TO BE YOUR FAULT. SO I CALLED THE LOCAL VOLKSWAGEN DEALERSHIP TO INQUIRE ABOUT WHAT AM I TO DO HAVING THIS BY LAW UNSAFE VEHICLE NOTE MY ONLY VEHICLE IN WHICH I'M STILL PAYING FOR AND ONLY HAD A LITTLE OVER A YEAR WITH. I DRIVE MY CAR EVERYDAY AND AM AT RISK EVERYDAY WITH A WIFE AND CHILD WHO ALSO RIDE WITH ME AND MY WIFE DRIVES FROM TIME TO TIME. THEY TOLD ME THEY HAD NOT RECEIVED THE PARTS TO CORRECT THIS ISSUE YET AND I WILL RECEIVE A LETTER WHEN THEY DO. I EXPRESSED MY CONCERN AND TRULY FEEL THAT VOLKSWAGEN IS RESPONSIBLE FOR AT LEAST OFFERING A REPLACEMENT VEHICLE DUE TO ITS THEIR ERROR FOR SAFETY INSPECTIONS AND CHECKS UNTIL THE MATTER IS RESOLVED. I EXPRESSED ALSO AFTER THEY DENIED ANY HELP OTHER THAN TO WAIT WOW ID RATHER HAD NOT KNOWN THAN TO HAVE TO GET IN MY CAR EVERYDAY WONDERING IF MY AIR BAG IS GOING TO KILL ME... I TRULY FEEL THAT THIS ISSUE WAS AND IS NOT BEING TAKEN SERIOUSLY AT ALL AND I AS AN PAYING LAW ABIDING HAVE RIGHTS. THIS IS NEGLIGENCE AND I HAVE READ WHERE THIS NEGLIGENCE LED TO LOSS OF LIFE!

FOR FOUR MONTHS NOW I HAVE RECEIVED RECALL NOTICES FROM VW. I TRY TO GET MY VEHICLE REPAIRED, BUT AM TOLD THE PARTS ARE NOT AVAILABLE. TODAY I RECEIVED ANOTHER LETTER FROM VW SAYING I NEED TO GET THIS DONE ASAP, BUT WHEN I CALL, THE PARTS ARE NPT AVAILABLE. SOMEONE NEEDS TO GET THESE PARTS BEFORE ANOTHER FATALITY OCCURES.

TAKATA RECALL - IT WAS BROUGHT TO MY ATTENTION THAT MY CAR IS ONE OF MILLIONS THAT HAS A DEFECTIVE TAKATA AIRBAG ON THE DRIVER SIDE. I WAS ALSO TOLD THAT HONDA AND MANY OTHER COMPANIES ARE OFFERING RENTAL CARS UNTIL THE ISSUE CAN BE RESOLVED, AND HAVE FAMILY MEMBERS WHO HAVE RECEIVED RENTALS. AFTER SPEAKING WITH VOLKSWAGEN DIRECTLY THEY INFORMED ME THAT "WE DON'T HAVE THE PARTS TO FIX YOUR CAR, OR KNOW WHEN THEY ARE COMING IN." THEY ALSO SAID WE AREN'T OFFERING RENTALS IN THE MEAN TIME. HOW IS A MASSIVE COMPANY LIKE VOLKSWAGEN ALLOWED TO LET THEIR CUSTOMERS DRIVE CARS THAT HAVE BEEN FOUND UNSAFE AND LEAD TO DEATHS? THE NSTHA NEEDS TO MAKE SURE PEOPLE LIKE MYSELF ARE PROVIDED WITH SAFE CARS UNTIL THE PROBLEM CAN BE FIXED. IT IS THE NSTHA JOB TO ENSURE AMERICAN DRIVERS ARE SAFE AND KEEP A SKEPTICAL EYE ON LARGE CAR COMPANIES WHO HAVE A TRACK RECORD OF CUTTING CORNERS. IT IS NOT ETHICAL OR MORAL FOR A COMPANY TO NOT BE HELD TO THE SAME STANDARD AS OTHERS. MAKE VOLKSWAGEN CORRECT THE PROBLEM OR PROVIDE SAFE CARS.

I RECEIVED A SAFETY RECALL FROM VW REGARDING THE TAKATA AIRBAGS. I CALLED THE CUSTOMER CARE (800-893-5293). THEY WERE NOT ABLE TO PROVIDE ANY INFORMATION. I WANT A LOANER VEHICLE OR A REPLACEMENT VEHICLE FOR MY 20-YEAR OLD SON.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TURBO FAILED IN 2013 VW PASSAT TDI

LETTER FROM SENATOR BALDWIN ON BEHALF OF CONSTITUENT RE 2013 VOLKSWAGEN PASSAT RECALL. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB UPDATED 05/12/16.*JB

REDUNDANT TANK HEATER FAILURE. VERY COMMON ISSUE (TO THE POINT THAT THERE ARE SEVERAL "HOW TO" FIX IT YOURSELF PROCEDURES AND A "HACK" TO TRICK THE MIL LIGHT INTO THINKING IT IS WORKING. EVEN THOUGH IT FAILED WITHIN THE CARB WARRANTY PERIOD, VW REFUSED TO FIX UNDER CARB WARRANTY BECAUSE A VW DEALERSHIP DID NOT DIAGNOSE IT WITHIN THE WARRANTY PERIOD (IT WAS 3RD PARTY MECHANIC) AND CAR IS NOW WELL OUT OF CARB WARRANTY. IT IS A VERY COSTLY REPAIR AND AN EXTREMELY COMMON FAILURE, TO THE POINT WERE THERE IS A VW TSB ON THE PART FAILING IN THE PASSATS AND TOUREGS. I HAVE APPROACHED VW TWICE ON THE ISSUE, BUT TO NO LOVE FROM THEM. CAR IS STILL DRIVABLE SINCE THIS PART IS NOT USED IN THE CLIMATE THAT I DRIVE IT IN, SO I HAVE NOT FIXED IT FOR A YEAR AND A HALF NOW.

TAKATA INFLATORS: MY PASSAT IS ON THE RECALL LIST BUT I HAVE NOT RECEIVED NOTICE OF REPAIR FROM VW. ADDITIONALLY, THEY DO NOT HAVE A START DATE FOR REPAIRS EVEN ESTIMATED. WE LIVE IN A HUMID ENVIRONMENT (HOUSTON, TEXAS) AND ARE VERY CONCERNED WHY GETTING REPLACEMENT AIRBAGS IS NOT A PRIORITY GIVEN THE REGION WE ARE IN.

TAKATA RECALL

IN LOW TEMPERATURES, DOORS OFTEN WILL NOT UNLOCK. IT HAS HAPPENED A FEW TIMES WHILE BEING INSIDE THE CAR. POSSIBLE SERIOUS HAZARD AFTER AN ACCIDENT.

IN COLD WEATHER, WHEN DEPRESSED, THE CLUTCH PEDAL MAKES A LOUD CLICKING SOUND. ANNOYING, BUT DOESN'T SEEM TO BE SAFETY-THREATENING.

I'VE FOUND THAT THE DOORS ON MY 2013 VOLKSWAGEN PASSAT [TDI] HAVE ELECTRICAL/MECHANICAL ISSUES WHEN THEY ARE EXPOSED TO RAIN WATER OR EXTREME HUMIDITY. DURING THESE EXPOSURES THEY WILL NOT STAY LOCKED [THEY WILL LOCK AND UNLOCK]. TWO SPECIFIC PERIODS OF TIME REALLY STAND OUT WHERE THE DOORS HAVE BEEN PARTICULARLY TROUBLESOME. THE FIRST WAS AFTER A RAIN STORM WHILE VISITING FAMILY IN MT. I WENT TO MY CAR AND FOUND THAT I COULD NOT CLOSE MY PASSENGER DOOR AFTER I OPENED IT. IT WAS STATIONARY AT THE TIME. I LITERALLY HAD TO WRAP MY SEATBELT AROUND THE DOOR HANDLE TO KEEP THE DOOR FROM FLYING OPEN AS I TOOK IT IN FOR EVALUATION. I TOOK IT TO THE DEALERSHIP AND THEY COULD NOT RECREATE THE PROBLEM. WITHIN ONE WEEK IT HAPPENED AGAIN DURING ANOTHER RAIN SHOWER, THIS TIME I WAS DRIVING AND MY DAUGHTER WAS IN THE PASSENGER SEAT! THANKFULLY WE WERE DRIVING SLOW, IN TOWN, AND NO HARM CAME TO ANYONE. I TOOK IT BACK TO THE DEALERSHIP AND HAD THEM REPLACE THE MECHANICAL PART OF THE LOCKING MECHANISM THIS SEEMED TO SOLVE THE 'STAYING CLOSED' ISSUE. THE SECOND PERIOD OF TIME I WAS IN FL IN LATE AUGUST. I WAS THERE FOR THREE WEEKS AND THE ENTIRE TIME THE HUMIDITY WAS SUCH THAT EVERYTHING WAS SOAKING WET. ONCE AGAIN I HAD ISSUES WITH MY DOORS. THIS TIME IT WAS MORE ELECTRICAL THAN MECHANICAL. MY KEY FOB STOPPED ALLOWING ME TO LOCK/UNLOCK MY DOORS AND THE LOCKS SEEMED TO BE POSSESSED. I HAD TO PULL THE COVER OFF MY 'TOUCH' LOCK TO USE THE KEY TO LOCK AND UNLOCK THE DOORS. I ALSO EXPERIENCED MILE AFTER MILE OF MY DOORS LOCKING AND UNLOCKING WHILE DRIVING. THIS LASTED THE ENTIRE TIME I WAS THERE. WHEN I CAME BACK TO A DRYER CLIMATE THE PROBLEM STOPPED. OF THE TWO SERIES OF ISSUES I EXPERIENCED THE ONE THAT PUT MY CHILD'S LIFE IN DANGER IS THE MOST CONCERNING. THE REPAIRS COST ME NEARLY $1K AND THE PEACE-OF-MIND I LOST IS IMMEASURABLE.

THE GAS PEDAL RANDOMLY GETS STUCK...REPORTED THE ISSUE TO VW...NOT THEIR ISSUE BECAUSE THEY CAN'T SEEM TO DUPLICATE THE ISSUE!!! I HAVE ONLY HAD THE CAR FOR 2 MONTHS...YES IT'S A 2013...BUT IT WAS SUPPOSED TO BE CERTIFIED PRE-OWNED!!! THIS ISSUE OCCURRED TYPICALLY WHILE IN MOTION...IT WOULD JUST REV UP ON IT'S OWN, BUT THE LAST TIME IT HAPPENED WHILE IN PARK!

I LEARNED OF THE RECALL WHILE ONLINE (RECALL IS DATED 2/9/16), AND WE STILL HAVE NOT BEEN NOTIFIED BY VOLKSWAGEN OF THE RECALL. I CAME ACROSS THE INFORMATION ON MY OWN. I ASKED ABOUT THIS AT THE VW SERVICE DEPARTMENT, AND THE STAFF HAD NO ANSWERS. IS VW OBLIGATED TO GIVE US NOTICE OF THE RECALL AND TO OFFER A FIX IN AN EXPEDITED MANNER?

TAKATA RECALL.

"510" NAV SYSTEM BACK UP CAMERA IS USELESS. PUT CAR IN REVERSE, BACK OUT OF GARAGE -STILL NO CAMERA, IT TURNS ON WHEN ALREADY DOWN DRIVEWAY. THIS IS A COMMOM COMPLAINT (SEE INTERNET) THE COMPANY WILL DO NOTHING TO ADDRESS THIS EXPENSIVE BUT USELESS TOY AS THE NAV SYSTEM IS ALSO USELESS BECAUSE OF COMPLEXITY. CELL PHONE IS MY NAVIGATOR OF CHOICE. KNOWING NOW WHAT I KNOW I WOULD NOT HAVE BOUGHT THIS MODEL. THIS SYSTEM IS BASICALLY A USELESS ADD ON AND AN EMBARRASSMENT TO VW.

1. ATTEMPTED TO OPEN THE DRIVER'S SIDE DOOR ON THE VEHICLE AFTER A COLD NIGHT WITH BELOW-FREEZING TEMPERATURES. THE DOOR WOULD NOT OPEN, AND ATTEMPTING TO OPEN IT FROM THE INSIDE AFTER GAINING ACCESS TO THE VEHICLE THROUGH THE PASSENGER'S SIDE DOOR LEFT THE DOOR UNABLE TO LATCH SHUT. 2. THE FAILURE IS WITH THE LOCKING MECHANISM AND LATCH ON THE DOOR. THIS WAS THE FIRST TIME IT OCCURRED. 3. TOOK THE CAR TO THE DEALER WHERE THE DOOR LATCH WAS REPLACED IN TOTAL WITH A NEW PART AND THE WINDOW REGULATOR WAS ADJUSTED.

THE DEFROST IS ONLY WORKING ON THE DRIVERS SIDE OF THE WINDSHIELD AND IT ONLY BLOWS COLD AIR ON THE PASSENGER'S SIDE OF CAR. THE RIGHT SIDE OF THE WINDSHIELD FROSTS UP WHILE DRIVING IN COLD WEATHER.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE KEY FOB FAILED TO LOCK AND UNLOCK THE DRIVER SIDE DOOR IN COLD TEMPERATURES WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHEN ATTEMPTING TO ENTER OR EXIT THE VEHICLE THROUGHOUT OUT THE WINTER MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,618.

ON FEBRUARY 27TH, 2016 NIGHT, AFTER GETTING INTO THE CAR, I COULD NOT OPEN THE DOOR FROM INSIDE ON THE DRIVER'S SIDE. IF THERE WAS AN ACCIDENT OR FIRE IN THE CAR, I WOULD NOT BE ABLE TO GET OUT. I BOUGHT THE CAR IN 2013, AND IT IS ONLY 24,000 MILES NOW. THE COMPANY SHOULD INVESTIGATE THIS SAFETY ISSUE SERIOUSLY.

THE HEATER CORE IN MY CAR HAS BECOME CLOGGED AND IS NOW FAILING TO PRODUCE HEAT FOR INSIDE THE CAR AND IN TURN IS FAILING TO DEFROST THE WINDOWS WHEN THE TEMPERATURE DROPS AND IT IS RAINING. I HAVE READ MANY CASES FROM ONLINE FORUMS ABOUT THIS SAME PROBLEM. THE HEATER CORES IN THESE CARS SHOULD NOT BE FAILING ALREADY.

THE TURBOCHARGER BLEW UP WHILE I WAS DRIVING ON THE INTERSTATE. PRIOR TO THE TURBOCHARGER BLOWING UP, THERE WERE NO INDICATIONS FROM THE CAR'S PERFORMANCE OR INDICATOR LIGHTS THAT THERE WAS A PROBLEM. WHEN THE TURBO SEIZED UP THE PRE-GLOW INDICATOR LIGHT CAME ON SHORTLY FOLLOWED BY THE ENGINE MALFUNCTION INDICATOR LIGHT. I PULLED THE CAR OFF TO THE SHOULDER AND WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP IMMEDIATELY ACCUSED ME OF NOT MAINTAINING THE VEHICLE AND ASKED ME IF I PURCHASED AN EXTENDED WARRANTY. THE DEALERSHIP DRAINED THE OIL FROM THE ENGINE AND SENT IT TO THEIR LAB AND HAD A VW REP COME OUT TO VALIDATE THEIR CLAIM THAT THE CAR WAS NOT MAINTAINED. AT NO POINT IN TIME DID THE DEALERSHIP TELL ME THAT VW HAD EXTENDED THE WARRANTY TO 10 YEARS OR 120K MILES. MY PASSAT HAS 75K MILES AND HAS BEEN MAINTAINED, INCLUDING THE MOST RECENT OIL CHANGE AT 63K MILES. THE DEALERSHIP TOLD ME THAT THE TURBOCHARGER WAS NOT COVERED BY THE WARRANTY BASED ON THEIR ASSESSMENT THAT THE VEHICLE WAS NOT MAINTAINED SO I HAD TO PAY FOR THE REPAIRS TO THE TUNE OF $2.3K. MY PERCEPTION FROM THE VERY BEGINNING OF MY RELATIONSHIP WITH THE VW DEALERSHIP WAS THEY WERE BUILDING A CASE. I CALLED VW OF AMERICA AND CONFIRMED THAT MY VEHICLE IS COVERED BY THE EXTENDED WARRANTY. I FILED A CLAIM WITH VW OF AMERICA TO RECOUP THE ENTIRE $2.3K CHARGED TO MY CREDIT CARD AND DISPUTED THE CHARGE WITH AMEX. THE BURDEN OF PROOF FOR DENYING THE EXTENDED WARRANTY COVERAGE FOR THE TURBOCHARGED IS ON VW. THIS IS KNOWN ISSUED THAT VW HAS ACKNOWLEDGED AND UNDERWRITTEN WITH THE EXTENDED WARRANTY COVERAGE. THE FACT THAT THERE NO INDICATIONS OF FAILURE ONLY MAKES THE SITUATION WORSE. FORTUNATELY, THERE WAS NO ACCIDENT CAUSED BY CAR'S SUDDEN DECELERATION. I WILL HEAR BACK VW TODAY WITH REGARD TO COMPENSATION. THAT SAID, I EXPECT NTSB TO APPLY PRESSURE ON VW TO STAND BEHIND THEIR WARRANTY COVERAGE.

NO HEAT COMING FROM THE PASSENGER SIDE OF THE CAR. THIS WAS FOUND OUT WHILE DRIVING TO WORK ON A VERY COLD DAY AND NOT HAVING THE DEFROST WORKING VERY WELL ON THE PASSENGER SIDE. TAKING IT TO THE DEALER CONFIRMED THAT THE HEATER CORE IS CLOGGED AND NEEDS TO BE REPLACED. THIS WAS A MONTH AGO. I FOUND OUT THAT THE PARTS WERE BACK ORDERED AND THAT I WAS #502 IN LINE FOR A REPLACEMENT.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

THE HEATER CORE IN MY CAR HAS BECOME CLOGGED AND IS NOW FAILING TO PRODUCE HEAT FOR INSIDE THE CAR AND IN TURN IS FAILING TO DEFROST THE WINDOWS WHEN THEY BECOME FOGGED. I HAVE READ MANY CASES FROM ONLINE FORUMS ABOUT THIS SAME PROBLEM. I CONTACTED VW CUSTOMER CARE AND THEY ADVISED THEY CANNOT HELP WITH THE PROBLEM. MY CAR HAS 50,000 MILES ON IT AND THE HEATER CORES IN THESE CARS SHOULD NOT BE FAILING ALREADY. THE PROBLEM HAPPENS WHILE IN MOTION AND WHILE STATIONARY.

SOMETHING IS CAUSING THE HEATER CORE TO CLOG AND THAT REDUCES THE DEFROSTERS ABILITY TO WORK AND THEREFORE REDUCES VISIBILITY UNDER CERTAIN SCENARIOS. SUCH AS RAIN OR HIGH CABIN HUMIDITY. THE TSB TO REPLACE THE HEATER CORE DOES NOT SOLVE THE ROOT CAUSE SINCE THE HEATER CORE FAILS AGAIN AFTER SOME TIME.

HEATER CORE WAS DAMAGED BY DEFECTIVE COOLANT FROM FACTORY.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS), BUT THE VIN WAS EXCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE HEATER CORE PLUGS UP BECAUSE OF FLUX LEFT IN COOLING SYSTEM COMPONENTS. THE FRONT WINDOWS WON'T CLEAR BECAUSE OF NO HEAT FROM PLUGGED HEATER CORE CREATING UNSAFE DRIVING CONDITIONS. VW NOT COVERING ALL COST TO PROPERLY REPAIR THIS PROBLEM.

DRIVER SIDE DOOR SEALS ALLOWS WATER TO ENTER DOOR AND ONTO LATCH WHICH CAUSING THE LATCHING MECHANISM TO FREEZE SHUT. THE FREEZING OF THE DOOR INHIBITS THE DRIVER FROM BEING ABLE TO EXIT THE CAR IN AN EMERGENCY OF CAR TRAVELS FROM A WET ENVIRONMENT TO BELOW FREEZING ENVIRONMENT. THIS HAS HAPPENED TWO TIMES IN THE PAST 2 MONTHS WHERE TEMPERATURES WERE IN THE UPPER 30'S THEN FELL BELOW FREEZING. ONCE WHEN THE CAR WAS IN MOTION ALSO. WHEN THE CAR IS STATIONARY, ONE HAS TO ENTER THE CAR FROM THE PASSENGER SIDE, IF THE DOOR UNLOCKS AND OPENS, TO ENTER AND EXIT THE CAR. ON ONCE OCCASION, I WAS ABLE TO FORCE OPEN THE DOOR BY PULLING THE INSIDE HANDLE AND SHOVING UP AGAINST IT. IT IS KNOWN AND SHARED ON THE VW FORUMS THAT IF YOU PULL THE HANDLE TOO HARD, IT WILL STRETCH A CABLE WHICH MAY RENDER THE DOOR UNABLE TO SHUT OR NOT PROPERLY LATCH. VW IS AWARE OF THIS AS THEY HAVE A TECHNICAL SERVICE BULLETIN TSB #TT-57-14-01 FOR IT HOWEVER, THIS SHOULD BE A SAFETY ISSUE AS IT CAN STOP THE DRIVER FROM EXITING THE CAR IN AN EMERGENCY.

AFTER PARKING OVERNIGHT, DRIVER SIDE DOOR WOULD NOT OPEN USING EXTERIOR DOOR HANDLE. OPENING DOOR FROM INSIDE RELEASED LATCH, OPENING DOOR, BUT FRAYED A CABLE. FRAYED CABLE RESULTED IN DOOR LATCH STUCK OPEN, UNABLE TO LATCH DOOR CLOSED. VEHICLE WAS UNSAFE TO DRIVE, DOOR WOULD NOT CLOSE AND LATCH PROPERLY. THE PROBLEM IS WATER AND MOISTURE ENTERING THE LATCH AND FREEZING. I DISASSEMBLED THE INNER DOOR PANEL TO CLOSE LATCH AND DRIVE TO DEALER FOR REPAIR. VW HAS AN UPDATED PART TO SOLVE THE PROBLEM. A FAILED LATCH COULD CAUSE THE DOOR TO OPEN WHILE OPERATING A VEHICLE.

VW SOLD OVER 500,000 'CLEAN DIESELS' IN THE US COMMITTING FRAUD. I'M IN LIMBO WITH A VEHICLE I DON'T WANT AND CAN'T SELL. WHEN IS THE NHTSA AND EPA GOING TO REQUIRE VW TO BUY BACK THIS CAR THAT BROKE A NUMBER OF STATUTES?

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECALL" I HAVE HAD MY VOLKSWAGEN PASSAT SINCE MAY OF 2015, SINCE THEN MY JOURNEY AS A CUSTOMER HAS BEEN FRUSTRATING AND A VERY SCARY EXPERIENCED. ONCE I GOT THE CAR WITHIN A WEEK I TOOK IT TO MECHANICS TO GET THE USUAL DIAGNOSTICS DONE TO ENSURE THE SAFETY OF THE CAR. IT AUTOMATICALLY HAD THE TIRE WARNING LIGHT ON TILL DATE AFTER TIRE CHANGES, DIAGNOSTICS, AND TIMELY SERVICES. MY CAR'S STEERING CONTROL HAS BEEN A VERY BIG ISSUE, TURNING AND THE PERFORMANCE OF THE VEHICLE ENDED UP TO BE VERY UNSAFE AS IF I WILL LOSE CONTROL OF THE CAR ONE DAY. I HAVE GONE TO GET WHEEL ALIGNMENTS, TIRE CHANGES, ARM CONTROL CHANGES AND OTHER SEVERAL REMEDIES THAT ALWAYS TEND TO RESOLVE IN THE SAME ISSUE WITHIN WEEKS. I HAVE PUT $1000 WITHIN THE LAST 4 MONTHS AND I HAVE STILL A CAR THAT IS GOING TO FALL APART VERY SOON. I AM ALSO EXPERIENCING THE AIR BAG SIGNAL BEING OFF EVERY TIME I ENTER MY CAR AND I AM DRIVING. AS A YOUNG MOTHER AND STUDENT, I HAVE FOUND THIS CAR TO HAVE TOO MANY ISSUES AND EVERY UNRELIABLE. TO HAVE ENTERED MY VIN IN THE RECALL SYSTEM AND REALIZING THAT MY CAR HAS A ROTATING CLOCK ISSUE WITH NO REMEDY HAS HAD ME VERY WORRIED, AND I AM AFRAID TO DRIVE MY CHILDREN IN A VEHICLE THAT HAS NO SAFETY FEATURES THAT ARE DUE TO FAIL IN CASE OF AN EMERGENCY. I IN SOME UNSAFE WEATHER CONDITIONS PAY FOR MTA OR CAB SERVICES TO GET TO LOCATIONS SAFELY. TO HAVE A REMEDY THAT IS UNFOUND AS OF YET PUTS MY FAMILY AND MYSELF IN HARMS WAY.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2013 PASSAT TDI DIESEL LOST POWER WHILE DRIVING IS DOWN A CITY STREET. ONCE I PULLED OFF THE ROAD ENGINE LIGHT AND SERVICE NOW LIGHT WERE ON. A CATASTROPHIC FAILURE OCCURRED IN THE HIGH PRESSURE FUEL PUMP . THUS OCCURRED IN EULESS TEXAS. VW WILL NOT COVER MY INDECENT UNDER A WARRANTY EXTENSION. THEY WILL COVER 2012 MODELS MY CAR WAS MANUFACTURED BEFORE JULY 2012 BUT HAS A 2013 LISTING. AS OF 12/17 NO REPAIR SCHEDULED DUE TO $6,000 COST.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT ALSO NOTICED THAT THE STEERING WHEEL AND THE HORN FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

EXTERIOR LIGHTENING: NO LOW BEAM TO FRONT PASSENGER SIDE HEADLIGHT. BULB IS LOOSE AND HAS LOST ELECTRICAL CONTACT. I HAD THIS ISSUE CHECKED AT AN VW DEALERSHIP IN MILWAUKEE,WI MONTHS AGO AND WAS INFORMED THAT THIS WAS THE PROBLEM. (THIS ISSUE IS UNDER RECALL). UNFORTUNATELY, I WAS TOLD THAT IT DOES NOT APPLY FOR MY SERIES VEHICLE. WHAT IS THE PROCESS TO GET MY VEHICLE COVERED FOR REPLACEMENT?

IN OCTOBER 2015 THE PASSENGER FRONT DOOR LOCK BEGAN TO INTERMITTENTLY FAIL TO ENGAGE AND DISENGAGE. ATTEMPTS TO SWITCH THE LOCK FROM THE DOOR PANEL SWITCH AND THE KEY WERE BOTH INEFFECTIVE. THE LOCK CONTROL FOR THE VEHICLE IS 100% ELECTRONICALLY CONTROLLED, SUCH THAT THERE IS NO MEANS FOR MANUAL OVERRIDE ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER ON NOV 6, 2015 AND THE LOCK WAS REPAIRED UNDER WARRANTY. 1 WEEK AFTER THE PASSENGER SIDE LOCK WAS REPAIRED, THE DRIVER SIDE LOCK BEGAN TO FAIL INTERMITTENTLY. THE VEHICLE WAS BROKEN INTO ON THE NIGHT OF NOV 19 AT MY RESIDENCE, AS THE DRIVER'S SIDE DOOR LOCK HAD NOT ENGAGED AND THE VEHICLE WAS LEFT UNPROTECTED FROM THIEVES. FAILURE OF THE LOCK FUNCTION PRESENTS A SAFETY HAZARD WHILE ON THE ROAD AND LEAVES THE VEHICLE UNSECURED FROM THIEVES. INABILITY TO MANUALLY FORCE THE LOCK TO LATCH MEANS THE VEHICLE/PASSENGERS ARE VULNERABLE UNTIL THE CAR CAN BE RETURNED TO THE DEALER FOR REPAIR. I BELIEVE THIS IS A DESIGN FLAW AS THIS HAS OCCURRED IN TWO LOCATIONS ON MY VEHICLE WITHIN THE SPAN OF A MONTH AND ONLINE FORUMS REPORT SIMILAR ISSUES WITH THE SAME MAKE/MODEL VEHICLE.

THE REAR BREAK CALIPER EXPLODED WITH ONLY 52,000 MILES WHILE DRIVING ON THE ROAD WITH TWO SMALL KIDS IN THE BACK SEAT. THE BRAKES BECAME UNUSABLE, AS THE FLUID WAS SPILLING OUT AND WE COASTED TO A STOP.

THE CLOCK SPRING FAILED AND AIR BAG LIGHT WAS ON IN MY 2013 PASSAT. I TOOK IT TO DEALERSHIP AND BECAUSE VOLKSWAGEN HAD JUST ACKNOWLEDGED A RECALL I HAD TO PAY FOR THE REPAIR AND THEY SAID I WOULD BE REIMBURSED. NOW VOLKSWAGEN IS SAYING MY VIN IS NOT IN THE RECALL. HOW CAN THEY RECALL AND PAY FOR VEHICLES THAT HAVEN'T EVEN HAD THE PROBLEM BUT REFUSE TO COVER MINE?

BATTERY CABLES ARE REVERSED SO THE RED POSITIVE AND BLACK NEGATIVE CABLES ARE NOT ACCURATE. BATTERY HOOKED UP WRONG AND SPARKED, SMOKED, HORN BLASTS. NOW NO AC DOESNT WORK AND BATTERY LIGHT STAYS LIGHT. HAPPENED WHEN BATTERY WAS CHANGED

I HAVE TAKEN THIS VEHICLE INTO THE DEALERSHIP 3 TIMES SINCE ORIGINAL PURCHASE FOR CONCERNS WITH THE SUSPENSION. AT NORMAL OPERATING SPEEDS, THE CAR WILL PULL TO THE RIGHT VERY QUICKLY ON A STRAIGHT ROAD. AT 65+ MPH, ANY ROAD CHANGES FORCE THE CAR TO JUMP LANES. IT FEELS LIKE DRIVING A BOAT IN ROUGH WATER. I WAS TOLD EACH TIME THAT EVERYTHING IS IN SPEC. THE CAR WILL LURCH OFF THE SHOULDER DURING TURNS THAT HAVE ANY MINOR ROUGH PATCHES AT ALL. THIS HAS GOTTEN TO THE POINT NOW WHERE WE CANNOT OPERATE THE CAR SAFELY.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE CONTACT HEARD ABNORMAL NOISE CAUSING THE AIR BAG WARNING LIGHT TO ILLUMINATE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED.THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,660.

MY AIRBAG LIGHT ON MY CAR CAME ON AND NONE OF THE CONTROLS ON MY STEERING WHEEL WORK INCLUDING THE HORN. I LOOKED ON THE VW WEBSITE AND SAW THAT THERE WAS A RECALL. I CALLED THE DEALERSHIP AND THEY SAID THERE WAS NO REPAIR. THIS IS CONCERNING BECAUSE I DRIVE A LOT OF INTERSTATE MILES EACH WEEK. SATURDAY I RECEIVED A LETTER FROM VOLKSWAGEN ABOUT THE AIRBAG RECALL AND IT SAYS TO CONTACT THE DEALERSHIP IMMEDIATELY FOR REPAIR DUE TO SAFETY ISSUE BUT WHEN I CALLED THE DEALERSHIP, THEY HAD NO PART TO REPAIR IT. I AM DRIVING WITHOUT A WORKING AIRBAG AND AM VERY CONCERNED!

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEATER AND FLUID TANK WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. UPDATED 02/12/16*LJ, UPDATED 3/27/18

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY NAME IS [XXX]. MY WIFE AND SON WAS INVOLVED IN A HEAD-ON COLLISION BACK LAST YEAR ON MAY 02, 2014. WIFE WAS SITTING STILL AT A LIGHT WAITING FOR LIGHT TO TURN GREEN IN ORDER TO TURN LEFT WHEN A CAR HEADING FROM OPPOSITE DIRECTION RAN A RED LIGHT SLAMMED INTO ANOTHER VEHICLE AND THEN SLAMMED HEAD ON INTO MY WIFE'S CAR WHICH WAS SITTING STILL AT APPROXIMATELY 55 MPH AND THEN AIR BAGS IN THE CAR DID NOT DEPLOY. DUE TO THE IMPACT, WIFE'S HEAD WAS SLAMMED INTO STEERING WHEEL GIVING HER A CONCUSSION AND BLACKING OUT AND GETTING HURT BADLY AND MY SON WAS SITTING IN PASSENGER SEAT AND JARRED AROUND PRETTY GOOD. I AM VERY UPSET AS HOW THE AIRBAGS SHOULD HAVE DEPLOYED AND THEY DID NOT. IT IS MY FIRM BELIEF THERE IS A MANUFACTURER DEFECT IN THE AIRBAGS ON THIS CAR AND POSSIBLY MANY MORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 4/5/18*JB *TR

VEHICLE SCHEDULE FOR 40000 MILE SERVICE. ENGINE WARNING LIGHT CAME ON CODE P2196. VOLKSWAGEN DID A COMPUTER UPDATE IN JANUARY 2015 FOR 30000 MILE SERVICE, 23N5 ECM SOFTWARE RECALL. OXYGEN SENSOR (FRONT) REPLACED WAS REPLACED BY VW WHEN I COMPLAINED IT SHOULD NOT HAVE FAILED. THE EMISSION SYSTEM IS IN QUESTION SINCE THE OXYGEN SENSOR IS RUNNING RICH. THIS YEAR MODEL SHOULD BE ADDED TO RECALL FOR POLLUTION SYSTEM NOT FUNCTION CORRECTLY. THIS MODEL IS DIESEL. TDI

ON OR ABOUT SEPTEMBER 1,2015 I WAS DRIVING MY PASSAT AND THE CHECK ENGINE LIGHT CAME ON. I FINALLY MANAGED TO GET AN APPOINTMENT AT THE DEALERSHIP TO HAVE IT DIAGNOSED ON THE 5TH OF SEPT. THEY SAID IT IS A P202B ADBLUE HEATER AND REPAIRS WOULD BE AROUND $1500. WHY IS THIS HEATER SYSTEM GOING BAD AFTER ONLY 2 AND A HALF YEARS? IT SEEMS LIKE A LOT OF PEOPLE ARE HAVING THIS HAPPEN TO THEIR PASSATS AND THE REPAIR IS WAY OUT OF LINE FOR THIS NEW OF A CAR. WE BOUGHT THIS CAR NEW BECAUSE WE HEARD THAT IT WOULD LAST A GOOD 300,000 MILES. I WANT VOLKSWAGON TO RECALL THIS FAULTY PART AND TAKE CARE OF THIS ISSUE.

THE STEERING WHEEL HAD A CLICKING NOISE FOR A FEW DAYS. WHEN MAKING A TIGHT TURN I HEARD A POP FOLLOWED BY THE AIR BAG INDICATOR LIGHT COMING ON. AFTER TAKING IT TO THE DEALER FOR INSPECTION AND REPAIR THE CLOCK SPRING HAD TO BE REPLACED.

THE BOLTS WHICH ATTACHED THE FRONT SUSPENSION STRUTS TO THE VEHICLE RATTLE DUE TO FAILURE OF THE BOLT. THIS FAILURE EFFECTS THE HANDELING OF THE VEHICLE AT HIGH SPEEDS AND DURING CORNERING.

VEHICLE HAD A CHECK ENGINE LIGHT. TOOK TO DEALER AND THEY QUOTED REPLACING THE ADBLUE DIESEL EXHAUST FLUID RESEVOIR. THIS IS PART OF THE EMISSION CONTROLS SYSTEM.

I WAS MAKING A TURN INTO MY DRIVE WAY, WHEN I HEARD A CRACKING NOISE. AT THAT POINT MY HEADS UP DISPLAY SHOWED 'AIRBAG ERROR' AND MY AIRBAG LED LIT UP ON THE INSTRUMENT PANEL. THE HORN AND OTHER CONTROLS ON MY STEERING WHEEL ARE NO LONGER FUNCTIONING. WE TOOK MY CAR TO THE DEALER AND THEY WERE ABLE TO VERIFY THAT IT IS IN FACT THE CLOCK SPRING, BUT ARE NOT SURE IF IT WILL BE COVERED AS PART OF A RECALL YET.

VEHICLE WAS TAKEN TO THE DEALER DUE TO UNABLE TO FILL UP WITH DIESEL. PUMP NOZZLE ACTS AS IF THE TANK IS FULL, USING VW ADAPTER OR "ANGLE" THE NOZZLE RESULTS IN DIESEL SPRAYING OUT AT THE PERSON OPERATING THE FUEL PUMP. VW DEALER FOUND DIRT OBSTRUCTING THE DIESEL VENT TUBE OFF THE FILLER NECK, WHILE ALL THE FACTORY FENDER LINING IN PLACE. EXTENDED WARRANTEE CONTRACT DECLINED CLAIM, SINCE IT IS NOT A DEFECTIVE TUBE, BUT RATHER DEFECTIVE DESIGN. VENT IS NOT PART OF THE "FEDERAL EMISSION" AND VW WANTS $1700 FOR NEW GAS TANK AND $700 FOR LABOR. FIRST OCCURRENCE OF THIS PROBLEM WAS AT 40K MILES, AT THAT TIME DEALER "COULD NOT REPLICATE THE ISSUE".

CONTINENTAL TIRE TYPE 235/45/R18. I HAD A SIDE WALL BLOWOUT ON I-95 WHILE DRIVING AT A SPEED OF 65MPH. THE TIRES CAME ON A 2013 VW PASSAT TDI SEL. THE DEALER IN HYANNIS, MA WHERE I PURCHASED THE VEHICLE SAID THAT IT MUST HAVE BEEN SOMETHING THAT I DID. THE TIRES HAD 16,500 MILES IN THEM WITH A TREAD WEAR OF 2/32 (ALMOST BRAND NEW). THE DEALER ALSO SAID THAT THEY WERE NOT RESPONSIBLE FOR THE TIRES THAT COME ON THEIR VEHICLES. THIS WEBSITE HAS NUMEROUS POSTS HAVING TO DO WITH CONTINENTAL TIRE SIDE WALL BLOWOUTS. I BELIEVE THIS TO BE A POTENTIALLY SERIOUS ISSUE.

CONTINENTAL TIRE TYPE 235/45/R18. I HAD A SIDE WALL BLOWOUT ON I-95 WHILE DRIVING AT A SPEED OF 65MPH. THE TIRES CAME ON A 2013 VW PASSAT TDI SEL. THE DEALER IN HYANNIS, MA WHERE I PURCHASED THE VEHICLE SAID THAT IT MUST HAVE BEEN SOMETHING THAT I DID. THE TIRES HAD 16,500 MILES IN THEM WITH A TREAD WEAR OF 2/32 (ALMOST BRAND NEW). THE DEALER ALSO SAID THAT THEY WERE NOT RESPONSIBLE FOR THE TIRES THAT COME ON THEIR VEHICLES. THIS WEBSITE HAS NUMEROUS POSTS HAVING TO DO WITH CONTINENTAL TIRE SIDE WALL BLOWOUTS. I BELIEVE THIS TO BE A POTENTIALLY SERIOUS ISSUE.

I WAS DRIVING HOME WITH MY THREE KIDS FROM UTAH TO OREGON ON I-84. WHILE PASSING THROUGH BOISE, ID THERE WAS SUDDENLY A LOUD EXPLOSION SOUNDING LIKE A BOMB OR GUNSHOT. I LOOKED BACK TO MAKE SURE MY KIDS WERE OKAY AND THEY HAD A LOOK OF TERROR ON THEIR FACES AND ASKED WHAT THAT NOISE WAS. I WASN'T SURE WHAT HAD HAPPENED AND THEN SMALL GLASS SHARDS STARTED RAINING DOWN ON ME THROUGH THE VENTS IN THE SHADE SHIELD OF THE SUNROOF. I THOUGHT THAT SOMETHING MUST HAVE LANDED ON THE CAR EVEN THOUGH I HADN'T PASSED THROUGH ANY OVERPASSES AND QUICKLY PULLED OVER TO INSPECT THE SUNROOF AS I KNEW IT HAD BROKEN BUT COULDN'T QUITE SEE WHAT HAD HAPPENED SINCE I HAD THE SHADE SHIELD CLOSED. WHEN I GOT OUT TO EXAMINE THE SUNROOF, IT HAD SPONTANEOUSLY EXPLODED OUTWARDS, NOT IMPLODED INWARDS. THE GLASS WAS SHATTERED BUT WAS STILL MOSTLY INTACT, MOST LIKELY FROM THE TINTING, BUT IT WAS CLEARLY PUSHED OUTWARDS AND NOT INWARDS. I HAD ALL THE WINDOWS AND SUNROOF CLOSED AT THAT TIME. IT WAS ABOUT 95 DEGREES OUTSIDE AND I HAD THE AIR CONDITIONING ON IN THE CAR. WE WERE LISTENING TO A AUDIO BOOK AND NOT TO ANY BASS THUMPING MUSIC. WHEN I CALLED THE DEALERSHIP, THE MAN SAID HE HAD NEVER HEARD OF THAT HAPPENING BEFORE AND THAT IT WAS IMPOSSIBLE FOR A CAR TO DO SO. WELL, IT IS POSSIBLE AND IT DID HAPPEN AND I'M GLAD THAT I HAD ENOUGH PRESENCE OF MIND TO REMAIN CALM AND NOT SWERVE INTO OTHER TRAFFIC ON THE BUSY INTERSTATE WHEN IT DID HAPPEN.

DROVE MY CAR TO RUN AN ERRAND AND WHEN I CAME BACK HOME AND TRIED TO GET OUT OF THE DRIVERS SIDE DOOR, THERE WAS A BIG POPPING NOISE AND THE HANDLE WOULDN'T ENGAGE TO OPEN THE DOOR. I HAD TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. AFTER I HAD THE DOOR OPEN AND TRIED TO SHUT IT, IT WOULDN'T LATCH CLOSED AND REMAINED OPEN. I HAD MY HUSBAND TAKE A LOOK AT IT AND HE WAS ABLE TO PLAY WITH THE LATCH AND MAKE IT ENGAGE AGAIN TO CLOSE THE DOOR. HE THEN TOOK APART THE DOOR AS MUCH AS HE COULD TO SEE WHAT HAD HAPPENED AND FOUND THAT THE WIRE CABLE LOOP THAT PULLED THE LEVER TO OPEN THE DOOR HAD SHREDDED. WHEN HE CALLED THE DEALERSHIP THEY SAID THAT THEY ACTUALLY KEPT THOSE CABLES ON HAND BECAUSE IT WAS A PRETTY COMMON PROBLEM AND IT WOULD COST AROUND $500 TO FIX. IF THIS IS A COMMON PROBLEM, WHY HAVEN'T THESE BEEN RECALLED? I'M GLAD THAT IT JUST HAPPENED TO ME IN MY DRIVEWAY AND NOT DURING A ACCIDENT OR CAR FIRE.

ROUGHLY 2 WEEKS AGO, OUR PASSAT STARTING HAVING INCREASED NOISE AT HIGHER SPEEDS, TYPICALLY HIGHWAY SPEEDS. I TOOK THE CAR INTO THE DEALERSHIP TO HAVE IT LOOKED AT AND THEY DETERMINED THAT THE WHEEL BEARING WAS BAD. IT SEEMS VERY UNUSUAL TO HAVE A BAD WHEEL BEARING, PARTICULARLY WITH A SEDAN, GO BAD AT SUCH LOW MILEAGE.

DRIVING ON A COUNTRY ROAD WITH MY WIFE AND 2 YOUNG DAUGHTERS, THE CAR SUDDENLY BEGAN MISFIRING AND LOST POWER. I WAS ABLE TO COAST IT TO THE SIDE OF THE ROAD. CALIFORNIA HIGHWAY PATROL SHOWED UP SHORTLY AFTER AND STOPPED TO MAKE SURE WE WERE ALRIGHT. FORTUNATELY, WE HAD A CELLULAR SIGNAL AND WE WERE ABLE TO CONTACT A TOW SERVICE. UNFORTUNATELY, THE VEHICLE HAD TO BE TOWED >100MILES (FOR $700) TO THE DEALERSHIP. THEY DETERMINED THAT THERE WAS A FAILURE OF THE HIGH PRESSURE FUEL PUMP. THEY ARE SENDING THE FUEL OUT TO A LAB FIRST TO VERIFY THAT I DIDN'T PUT BIODIESEL IN IT; I DIDN'T. THEY ESTIMATE THAT I WILL BE WITHOUT MY VEHICLE FOR 7-14 DAYS, DEPENDING ON HOW BADLY THE DEBRIS IS INSIDE THE FUEL LINE AND ENGINE. THE DEALERSHIP DOES NOT HAVE A LOANER, VW DOESN'T OFFER A RENTAL AND I'M ON THE HOOK FOR THE TOW SERVICE. I WILL BE OUT OF POCKET OVER $1000 WHEN ALL IS SAID AND DONE, ALL BECAUSE OF A COMPONENT(S) THAT CLEARLY HAS DESIGN FLAWS OR QUALITY ISSUES. ASSUMING, VW CONFIRMS THEY WILL PAY FOR THE REPAIR...WHICH I'M STILL WAITING ON. ...UPDATED 09/22/15 *BF UPDATED 3/23/2016*JS UPDATED 11/15/2017*CN

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 65 MPH, THE HEADLIGHTS SHUT OFF AND FAILED TO ILLUMINATE. THE CONTACT REPLACED BOTH HEADLIGHT BULBS INDEPENDENTLY; HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 14V125000 (EXTERIOR LIGHTING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

PURCHASED THE CAR IN DECEMBER OF 2012. APPROXIMATELY MARCH OF 2013 AT 4,900 MILES THE TURBO BEGAN TO "WHINE" AND FAILED. WAS REPLACED BY VW AFTER APPROXIMATELY 12 DAYS. MAY OF 2015, AT 50,000 MILES, THE TURBO FAILED AGAIN, STARTING WITH "WHINE", FOLLOWED BY LOSS OF POWER AND A "FLASHING GLOWPLUG LIGHT." SECOND TURBO REPLACED BY VW. CLEARLY A DESIGN DEFECT FOR THE ORIGINAL AND REPLACEMENT PART. VW HAS EXTENDED THE FACTORY WARRANTY ON THIS DEFECTIVE PART UNTIL 120,000 MILES, BUT SHOULD BE COMPELLED TO REPLACE THIS PART FOR THE LIFE OF THE VEHICLE AS THIS CAR WAS PURCHASED WITH THE INTENT OF DRIVING IT FOR MORE THAN 120,000 MILES. THERE ARE MULTIPLE OCCURRENCES/REPORTS OF TURBO FAILURE FOR THE 2012-2014 PASSAT TDIS LISTED AT WWW.TDICLUB.COM . THIS IS A SAFETY ISSUE AS CATASTROPHIC FAILURE OF THE ENGINE CAN OCCUR WHEN THE TURBO FAILS AS WELL AS DAMAGE TO THE DIESEL PARTICULATE FILTER AND OTHER EXHAUST/EMISSION CONTROL PARTS.

ON 5/17/2014 WE BOUGHT THE CAR UNDER THERE VERBAL, THAT THEY WOULD FIX THE CAR FROM PULLING RIGHT. THEY SCHEDULED US TO BRING THE CAR BACK 5/29/2014 TO FIX THE PULL TO THE RIGHT AND HAVE COSMETICS DONE TO THE CAR. 5/30/2014 WE PICKED UP THE CAR, ON 6/5/2014 WE BROUGHT THE CAR BACK TO THE DEALERSHIP THE CAR STILL PULLS RIGHT, DEALERSHIP HAD THE CAR THREE WEEKS TRYING TO FIX THE RIGHT PULL. THEY CHANGED THE TIRES FROM HANKOOK TO CONTINENTALS, THIS HELPED A LITTLE AND WE TOOK THE CAR. 2/16/2015 WE BROUGHT THE CAR BACK TO THE DEALERSHIP THE CAR IS PULLING US OUT OF THE LANE WITHIN 4 SECONDS, IF YOU DON'T PULL DOWN ON THE STEERING LEFT, THE CAR TAKES YOU RIGHT. WE UNDERSTAND THAT THE CAR MEETS VW SPECS FOR ALIGMENT, WE HAVE HAD TWO OTHER COMPANIES VERIFY THIS, AND THEY STATE ITS PULLS RIGHT. I WOULD LIKE TO FIND OUT IF WE CAN HAVE THIS CAR INSPECTED FOR SAFETY ISSUES, TAKING YOU OUT OF YOUR LANE (ALWAYS RIGHT), IN 4 SECONDS WE FEEL THIS IS A HUGE SAFETY ISSUE.

WAS TURNING IN A PARKING LOT AND HEARD A LOUD CRACKING SOUND. THE AIR BAG LIGHT CAME ON IMMEDIATELY AND NOTICED THE STEERING WHEEL CONTROLS AND THE HORN WERE NOT WORKING. CHECKED ONLINE AND APPARENTLY ISSUES WERE FOUND ON SAME MODEL. IT IS A BROKEN CLOCK SPRING. CONTACTED DEALER, THEY SAID TO BRING IT IN FOR DIAGNOSTICS WHICH WOULD COST $120. I INFORMED THEM OF THE BROKEN PART BUT THEY SAID THEY STILL WOULD HAVE TO DO THE DIAGNOSTIC. THE CLOCK SPRING ITSELF WOULD COST $485 IF THAT WAS BROKEN PLUS LABOR CHARGES. CAR HAS APPROXIMATELY 57250 MILES.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE REVERSING THE VEHICLE, THE CONTACT TURNED THE STEERING WHEEL AND HEARD A LOUD POPPING NOISE. THE AIR BAG ERROR WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE HORN ALSO DID NOT WORK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED AND THE HORN WOULD NOT WORK WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. UPDATED 6/4/15*CN. UPDATED 07-16-15 *BF THE CONSUMER STATED THE ALL AIR BAGS EXCEPT THE STEERING WHEEL AIRBAG DEPLOYED. UPDATED 11/13/2015*JS

DRIVING NORTHERLY ON I-95 AT HIGHWAY SPEED GOING UP THE INCLINE TO THE PISCATAQUA RIVER BRIDGE (THE BORDER BETWEEN NEW HAMPSHIRE AND MAINE), THE VEHICLE LOST FORWARD POWER ABOUT HALFWAY UP THE INCLINE OF THE BRIDGE APPROACH. THE ENGINE DID NOT STALL AT ANY TIME DURING OR AFTER THE EVENT. DRIVER WAS PREOCCUPIED WITH [1] TURNING ON HAZARD FLASHERS, [2] SAFELY NEGOTIATING ENTRY TO THE BREAKDOWN LANE, AND [3] NOT BRAKING IN AN ATTEMPT TO COAST TO THE TOP OF THE BRIDGE SUCH THAT THE CAR COULD COAST DOWN THE FAR SIDE OF THE BRIDGE AND ALLOW EXITING THE HIGHWAY AT THE NEARBY EXIT #1 IN MAINE. THE DRIVER'S PREOCCUPATION WITH SAFELY ADDRESSING THE POWER LOSS EVENT DID NOT ALLOW HIM TO SCAN ANY OF THE GAUGES OR INDICATORS ON THE FRONT PANEL. UPON REACHING THE TOP OF THE BRIDGE THE CAR WAS COASTING TO A STOP AND THE DRIVER SHIFTED BETWEEN DRIVE / SPORT / NEUTRAL TO SEE IF ANY POWER COULD BE RESTORED. WITHIN 30 SECONDS OR LESS THE CAR AGAIN RESUMED FORWARD MOTION IN THE DRIVE SHIFT SETTING. CAR WAS DRIVEN TO THE NEARBY VW DEALER WHERE IT WAS PURCHASED. SERVICE DEPARTMENT CHECKED (DIESEL) FUEL QUALITY WHICH WAS GOOD, AND FOUND NO ERROR CODES WHEN A SCAN WAS DONE. A VTA CASE WAS OPENED AND OWNER CONTACTED VW CUSTOMER CARE IN AUBURN HILLS, MI. SUBSEQUENT TESTING AT THE SAME DEALER'S SERVICE DEPARTMENT ON 9 APRIL 2015 ALSO RESULTED IN NO FINDINGS FOR A CAUSE. VW RECOMMENDS I CONTINUE DRIVING IT UNTIL THE POWER LOSS OCCURS AGAIN. I ASKED WHAT THEY WOULD THEN DO IF NO ERROR CODES WERE AGAIN FOUND. THEY INDICATED THEY WOULD ASK ME TO LEND THEM THE CAR TO DRIVE UNTIL THEY CAN GET THE PROBLEM TO REOCCUR. (= A NO-COST LEASE BACK TO VW!). OWNERS' OPINION IS THAT THERE IS A DESIGN FAULT IN THE VOLKSWAGEN PASSAT ENGINE/TRANSMISSION PAIRING THAT IS DIRECTLY RELATED TO A DEFICIENCY OF MEANINGFUL ERROR SENSORS AND FAULT / ERROR CODE READOUT VALUES DURING A POWER LOSS EVENT.. *TR

TURBOCHARGER FAILURE AT 15,000 MILES; REPLACED AND 2ND TURBO FAILED AT 25,000 MILES. FIRST FAILURE WAS DOCUMENTED IN A PRIOR REPORT AND IS REPEATED HERE. FAILURE 1 AT ~15,000 MILES IN JUNE 2014. DRIVING AT HIGHWAY SPEED IN MODERATELY HEAVY TRAFFIC AT NIGHT, SUDDEN COMPLETE LOSS OF POWER. WAS ABLE TO SAFELY MANEUVER TO SHOULDER AND VEHICLE WAS THEN ENGULFED IN BLACK SMOKE. WAS ON THE SIDE OF THE HIGHWAY FOR 1.5 HOURS WAITING FOR TOW TRUCK SENT BY VW ROADSIDE ASSISTANCE. LOTS OF TRAFFIC PASSING BY VERY CLOSE AND AT HIGHWAY SPEEDS. THE TURBO WAS REPLACED UNDER WARRANTY. FAILURE 2 AT ~25,000 MILES IN MARCH 2015. DRIVING ON LOCAL ROAD, NO SHOULDER, AT 30-40 MPH. NOTICED INTERMITTENT WHINING NOISE AND PARTIAL LOSS OF POWER. WAS ABLE TO DRIVE HOME. CAR WAS TOWED TO DEALERSHIP NEXT DAY WHERE THEY ARE CURRENTLY REPLACING THE TURBO AGAIN. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHEN THE VEHICLE WAS SHIFTED INTO THE DRIVE POSITION AND THE BRAKE PEDAL WAS RELEASED, THERE WAS AN ABNORMAL CRACKING NOISE COMING FROM THE STEERING WHEEL AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AIR BAG CLOCK SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

WAS MERGING ONTO INTERSTATE WHEN THE CAR LOST POWER, CHECK ENGINE LIGHT AND FLASHING GLOW PLUG ILLUMINATED. CLEANED THE MASS AIR SENSOR AND RAN IT FOR SEVERAL DAYS WITH NO PERFORMANCE PROBLEMS. SEVERAL DAYS LATER, THE CAR WOULD NOT START AND WAS TOWED TO DEALER, WHO DIAGNOSED THE PROBLEM AS BOOST PRESSURE SENSOR AND TURBO FAILURE. *TR

TURBO FAILURE. WHINING SOUND COMING FROM ENGINE COMPARTMENT. LOUDER AS ENGINE RPM'S INCREASE. THIS IS THE SECOND FAILURE OF A TURBO IN THIS CAR. FORTUNATELY, I CAUGHT IT IN TIME TO NOT LOSE POWER. AFTER TOW IN TO DEALERSHIP, THEY CONFIRMED THAT IT NEEDS ANOTHER REPLACEMENT TURBO TO REPLACE THE FIRST REPLACEMENT TURBO. *TR

2013 VW PASSAT TDI SEL.CAR STILL UNDER MANUFACTURE WARRANTY. MY WINDSHIELD CRACKED YESTERDAY FOR NO REASON WHEN TEMPERATURE DROP. WINDSHIELD CRACK DUE TO STRUCTURAL DEFECT. *TR

THIS IS MY THIRD COMPLAINT ABOUT THIS VEHICLE. DURING THE AUGUST FLOODING, WHILE DRIVING HOME FROM WORK AND PASSING THROUGH SOME WATER PILES MY CAR LOST THE BOTTOM ENGINE COVER, LOWER GRILL BROKE, GOT THEM REPLACED NO PROBLEM. WINTER COMES AND WHEN IT GETS COLD FRONT DOOR FREEZES SHUT, REMOTE START BARELY WORKS ONLY WHEN IT WANTS TOO. ALSO NO PROBLEM. WE GOT OUT FIRST WINTER STORM THANK GOD I HAD PUT NEW TIRES BEFORE THIS. HOWEVER DRIVING HOME SOME AREAS HAD A BIT OF SNOW FIRST I GET STUCK AND CANT TURN OFF TRACTION CONTROL. THEN MY LOWER GRILL BREAKS AGAIN. IS THE GRILL MADE OUT OF WATER BOTTLE PLASTIC. IF EVERY TIME THERE IS A STORM I NEED TO SPEND 250 DOLLARS ON A LOWER GRILL THAT IS JUST A WONDERFUL CAR EXPENSE. YOU TRY AND TRADE IN THE CAR AND THE VALUE JUST DROPPED. THIS IS MY FIRST AND LAST VW. HORRIBLE QUALITY THAT A BUMPER CAN'T WITH STAND SOME ACCUMULATION OF SNOW. I WILL FILE A COMPLAINT WITH VW AS WELL, LETS HOPE THEY DO SOMETHING ABOUT IT. PLUS THEY STILL DID NOT CORRECT THE NAVIGATION AND BLUETOOTH ISSUE. *TR

COMPANY IS CLAIMING THAT AN OUTSIDE INFLUENCE OF A SPILL ON PASSENGER SEAT HAS CAUSED THE AIR BAG FAULT THAT DISABLES THE AIRBAG. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR HANDLE WAS STUCK AND FAILED TO OPEN THE DOOR. AS A RESULT, THE FRONT DRIVER SIDE DOOR FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE DOOR HANDLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. IN ADDITION, THE CHILD SAFETY LOCK ON THE REAR PASSENGER SIDE DOOR FAILED AND THE DOOR COULD NOT BE LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LOCK WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

NOTICED MY DRIVERS SIDE DOOR STICKING DURING RECENT COLD WEATHER, IT WAS FROZEN. CLIMBED THROUGH PASSENGER DOOR FOR A CPL DAYS.. NO BIG DEAL FOR A ONE YR OLD CAR, RIGHT? WHEN THE DOOR DID OPEN, IT WOULDN'T SHUT. I HAVE TO HOLD THE DOOR SHUT WHILE DRIVING. TOOK THE CAR TO DEALER, WAS INFORMED THAT I AM THE THIRD PERSON TODAY WITH THE SAME PROBLEM ON A PASSAT, BUT IT WILL BE A WEEK AND A HALF BEFORE THEY CAN CHARGE ME $700 TO FIX IT. I REALIZE I'M OVER MY WARRANTY WITH MILEAGE.. BUT THIS IS COMPLETELY UNSAFE!! I'M NOW DRAGGING AROUND TOWN HOLDING MY DOOR CLOSED, DRIVING NO FASTER THAN 15MPH WITH BLINKERS ON. CAN'T SHUT OR LOCK IT, HOPE IT DOESN'T GET STOLEN! I WAS TOLD THAT EVERYTHING THAT OPENS THE DOOR IS BROKE. THE DOOR LATCH, LEVER, AND 2 CABLES. THIS HAS TO BE A DEFECT.. NO WAY IT'S SAFE AND OK FOR THIS TO HAPPEN. CALLED VW CUSTOMER SERVICE, WAS TOLD OVER WARRANTY, NOTHING THEY CAN DO.. HAVE A NICE WEEKEND. SMALL CONSOLATION. I GUESS IT'S TOTALLY FINE TO DRIVE MY CHILDREN AROUND IN A CAR IS PURCHASED BC OF THE SAFETY RATINGS ALL THE WHILE HOLDING A DOOR CLOSED FOR A WEEK AND A HALF. UNBELIEVABLE *TR

IN COLD WEATHER SOMETIMES THE FRONT DRIVERS AND PASSENGER DOORS WILL NOT OPEN, I HAVE TO GO THROUGH A REAR DOOR AND OPEN IT FROM THE INSIDE, THEN MOST OF THE TIME IT WILL WORK FINE AFTER THAT, THOUGH A FEW TIMES THE DOOR WOULD NOT STAY LATCHED. THE FIRST TIME I TOOK IT TO THE DEALER THEY SAID THEY HEARD OF THIS AND DID NOTHING, I JUST RECENTLY BROUGHT IT BACK AND THEY INSTALLED A UPDATED LATCH. THERE SHOULD BE A RECALL ISSUED FOR THIS PROBLEM. *TR

I FEEL THERE IS A SAFETY ISSUE WITH MY 2013 VOLKSWAGEN PASSAT. THERE IS KNOW WAY TO BYPASS THE ELECTRONIC TRACTION CONTROL. EVERY OTHER CAR I'VE OWNED INCLUDING MY 2005 PASSAT HAS A BUTTON THAT ALLOW YOU TO BYPASS THE TRACTION CONTROL. THE PASSAT IS DESIGNED TO SHUT THE ENGINE DOWN WHEN THE TIRES BEGIN TO SPIN. THIS MAY HELP A NOVICE DRIVER OR BE HELPFUL IN THE RAIN, BUT WHEN YOUR IN THE SNOW OR ICE AND ON A HILL OR INCLINE IT IS DANGEROUS TO HAVE THE ENGINE CUT OFF AND LEAVE YOU STOPPED. IT IS ALMOST IMPOSSIBLE TO GET TRACTION ON A HILL OR TO GET ANY MOMENTUM WHEN THE CAR SHUTS THE ENGINE DOWN WHEN THE TIRES SPIN. THIS LEAVES YOU AT A STAND STILL AND VULNERABLE TO CARS OR TRUCKS BEHIND YOU. THE PASSAT SHOULD BE DESIGNED TO BYPASS THE TRACTION CONTROL UNDER THESE CIRCUMSTANCES,SO YOU CAN SPIN THE TIRES TO GET MOMENTUM, SO YOU CAN AT LEAST MOVE OFF THE ROADWAY. IT IS NECESSARY TO SPIN THE TIRES UNDER CERTAIN CIRCUMSTANCES SO AT LEAST YOU CAN MOVE THE CAR TO A SAFE LOCATION. I WOULD HATE TO SEE SOMEONE GET HURT BECAUSE THE PASSAT BECOMES IMMOBILE WHEN THE TIRES SPIN. *TR

CAR WAS SET ON CRUISE CONTROL AND ENGINE REVVED UP , CRUISE CONTROL SHUT OFF AND LOSS OF POWER TO THE MOTOR. TRIED TO RESET CRUISE CONTROL TO A LESSER SPEED AND WOULD NOT SET. CAR FELT LIKE IT WOULD NOT SHIFT GEARS (ACTED LIKE IT WAS A MANUAL DRIVE BEING WOUND TO TIGHT). DROVE FOR SEVERAL MILES THEN THE WARNING LIGHT CAME ON (GLOWPLUG INDICATOR). PARKED IN A SAFE LOCATION AND STOPPED CAR. AFTER ABOUT 10 MINUTES I RESTARTED THE CAR AND NO WARNING FLASHED SO I BEGAN TO DRIVE CAR...WOULD NOT ACCELERATE. WARNING LIGHT CAME BACK ON. HAD CAR TOWED TO DEALERSHIP GOT REPAIRED (REPLACED TURBO CHARGER ALONG WITH OIL FEED AND RETURN LINES). PICKED CAR UP ON 11/26/14 DROVE FOR LESS THAN 30 MILES AND GOT A ENGINE OIL LIGHT AND WARNING MESSAGE: ENGINE OFF MANUAL. HAD CAR TOWED TO DEALERSHIP. DEALERSHIP STATED THAT THEY TALKED WITH MANUFACTURER AND THEY ARE GOING TO GIVE ME A NEW TURBOCHARGER AND NEW ENGINE. THE CAR IS STILL IN THE SHOP AND REPAIRS HAVE NOT BEEN COMPLETED AT THE TIME OF THIS WRITING. *JS

ON NOVEMBER 19TH AT APPROXIMATELY 4:30 PM, AS I WAS PULLING INTO MY GARAGE, THE CAR JUST ACCELERATED UNCONTROLLABLY AND CRASHED INTO MY HUSBANDS WORK BENCH WHICH WAS AGAINST A CONCRETE WALL. DAMAGING FRONT OF CAR,WINDSHIELD, WORKBENCH,STEEL STORAGE CABINET,ETC. *JS

OUR 2013 VW PASSAT TDI HAD THE HIGH PRESSURE FUEL PUMP FAIL AT 25,599 MILES. WHEN WE ASKED WHY THE PUMP WOULD BE FAILING SO SOON AND IF IT WAS COMMON, THE SERVICE REPRESENTATIVE SAID IT USUALLY HAPPENS AFTER SOMEONE PUTS GASOLINE IN THE TANK. I CAN ASSURE 100% THAT GASOLINE WAS NEVER PUT INTO THIS CAR'S TANK. THE REPAIRS WERE COVERED UNDER WARRANTY, BUT OBVIOUSLY THE VW TDI HIGH PRESSURE FUEL PUMP HAS A DESIGN FLAW OR IT CANNOT WORK CORRECTLY WITH AMERICAN DIESEL. *TR

AT ABOUT 12000 MILES ON MY VW PASSAT CLUNKS BEGAN TO DEVELOP IN FRONT END OF CAR. IT KEPT GETTING WORSE. I TOOK IT INTO VW GARAGE FOR DIAGNOSIS AND REPAIRS AT 15000 MILES. THE TOLD ME THE SWAY BARS FAILED AND WOULD NEED TO REPLACE THEM. AFTER REPAIR THE SWAY BAR LINKS WERE REPLACED AND CAR IS WITHOUT NOISE. *TR

ON 11/9/14 THE TURBO FAILED ON MY 2013 VW PASSAT WITH THE TDI DIESEL ENGINE. VW KNOWS THEY ARE HAVING A SERIOUS ISSUE WITH THEIR TURBOS ON THE TDI ENGINE (EUROPE CURRENTLY HAS A CLASS ACTION LAW SUIT AGAINST THEM). IN AUGUST I RECEIVED A LETTER IN THE MAIL FROM VW EXTENDING MY WARRANTY ON THE TURBO TO 10 YEARS/120000 MILES. THEY ARE SIMPLY WAITING FOR THE TURBOS TO FAIL RATHER THAN REPLACING THEM ON ALL 2012 & 2013 PASSATS. THIS IS A SERIOUS SAFETY CONCERN, WHEN THE TURBO FAILS YOU LOOSE ALL ENGINE POWER (IE. GM IGNITION RECALL). THIS IS AN EXTREMELY DANGEROUS POSITION FOR VW TO PUT ITS CUSTOMERS IN WHO DON'T HAVE THE KNOWLEDGE OF WHAT TO DO IN A SITUATION WHEN YOU LOOSE ENGINE POWER AT HIGHWAY SPEEDS. MINE DID JUST THAT, IT FAILED ON THE HIGHWAY RESULTING IN NO POWER. I WOULD LIKE TO SEE VW RECALL THESE TURBOS AND REPLACE THEM IN ALL THE AFFECTED CARS BEFORE IT CAUSES A FATALITY. *TR

MY DAUGHTER WAS HIT IN AN ACCIDENT THAT CRUSHED THE FRONT END OF THE VEHICLE JAMMING THE FRONT DOORS AND THE AIR BAGS FAILED TO DEPLOY. THIS CAUSES GREAT CONCERN THAT THE AIR BAGS ARE FAULTY IN THE 2013 VW PASSAT. THE CAR WAS SO SEVERELY DAMAGED SHE HAD TO CRAWL OUT THE BACK DOORS OF THE CAR AS THE ENGINE WAS SHOVED IN.....UPDATED 11/18/14 *BF UPDATED 8/12/2015*JS *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT TDI. THE CONTACT STATED THAT WHILE ATTEMPTING TO REPLENISH THE DIESEL EXHAUST FLUID, THE FLUID OVERFLOWED AND DUE TO A DESIGN FLAW IT LEAKED INTO THE REAR PASSENGER FLOOR BOARD. AS A RESULT OF THE FAILURE, THE CONTACT EXPERIENCED LUNG PROBLEMS. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN CLEANED THE FLUID BUT WAS UNABLE TO DETERMINE HOW TO PREVENT THE FAILURE FROM HAPPENING AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

I DRIVE A 2013 VW PASSAT TDI SE. YESTERDAY, OCTOBER 23, 2014, THE SUNROOF EXPLODED UPWARD/OUTWARD FOR NO APPARENT REASON. THE WEATHER WAS NOT EXTREMELY HOT OR COLD. WE WERE ON A "LONELY" STRETCH OF INTERSTATE 40 JUST EAST OF WINSLOW, AZ. THIS OCCURRED LATE IN THE AFTERNOON, NOT DURING THE HOT, MIDDLE OF THE DAY. NO OBJECTS STRUCK OUR CAR/SUNROOF, IT JUST BLEW UPWARD LEAVING A LARGE HOLE IN THE GLASS. *TR

WHILE DRIVING 65 MPH ON INTERSTATE IN NICE WEATHER AND LOW TRAFFIC THE SUNROOF OF MY 2013 VOLKSWAGEN PASSAT EXPLODED OUTWARDS CREATING A LARGE HOLE 18" - 20". IT WAS A LOUD GUNSHOT TYPE NOISE AND SOME GLASS ENDED UP ON OUR FACES AND ARMS CREATING MINOR CUTS. MOST OF THE GLASS WAS BLOWN OUTSIDE THE CAR AND DAMAGED THE ROOF AND TRUNK. WHEN THE EXPLOSION OCCURRED THE WINDOWS WERE CLOSED AND THE SUNROOF WAS ALSO CLOSED AND THE AIR CONDITIONER WAS ON. WE WERE NOT UNDER ANY OVERPASSES OR NEAR BUILDINGS OR ROAD DEBRIS. DEALERSHIP WILL NOT REPAIR UNDER WARRANTY SAYING IT IS AN OUTSIDE FORCE. VW CUSTOMER CARE WAS DIFFICULT TO REACH AND ALSO DENIED THE CLAIM AND I WILL HAVE TO FILE AN INSURANCE CLAIM DUE TO EXTENT OF DAMAGE. *TR

ON SEPT. 27, 2014 DURING A PRE-LONG TRIP SAFETY CHECK, AUTO MECHANIC NOTICED UNUSUAL BULGE ON REAR LEFT TIRE. I CALLED MANUFACTURER CUSTOMER SERVICE NUMBER.AND WAS DIRECTED TO MY NEAREST AUTHORIZED TIRE DEALER.WHO FOUND POSSIBLE DEFECT AND ORDERED A REPLACEMENT TIRE UNDER WARRANTY. TIRE DOT A35M 3WL 1113. CONTINENTAL PROCONTACT 215/60R16 CLAIM # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

COMPLETE LOSS OF ENGINE POWER: VEHICLE ON THREE OCCASIONS HAS EXPERIENCED COMPLETE LOSS OF ENGINE POWER WHEN SHIFTING FROM REVERSE TO DRIVE. DISPLAY DEPICTS 'ALTERNATOR MALFUNCTION' BUT DEALERSHIP CLAIMS NO FAULT CODE STORED, THEREFORE NO REPAIR CAN BE MADE. I PROVIDED PHOTOS OF THE TROUBLE LIGHTS AND A VIDEO OF OTHER LIGHTS THAT COME ON AFTER THE POWER LOSS HAPPENS. DEALERSHIP VERBALLY ACKNOWLEDGED SOMETHING IS WRONG. VEHICLE TAKEN IN TWICE FOR THIS ISSUE, DEALERSHIP UNABLE TO REPLICATE PROBLEM. DEALERSHIP TROUBLESHOOTS ELECTRICAL SYSTEM.TECHNICIAN VERBALLY TOLD ME IT COULD BE A TRANSMISSION PROBLEM W/ THE INTERNAL CLUTCH FAILING TO RELEASE, STALLING THE VEHICLE. *TR

HEATED SIDE MIRRORS WILL NOT TURN ON WHEN THE TEMPERATURE IS OVER 68 DEGREES. IN HOUSTON, IT'S OFTEN OVER 68 DEGREES, AND MIRRORS WILL FOG OVER. THE SIDE MIRRORS ARE USELESS WHEN THEY'RE FOGGED OVER, AND COULD EASILY CAUSE AN ACCIDENT DUE TO THE LACK OF VISIBILITY. *TR

I WAS PULLING SLOWLY INTO A PARKING SPACE, AND THE CAR SUDDENLY SURGED AND HIT A PARKING METER POLE. THE SAME THING HAPPENED AGAIN SIX AND A HALF WEEKS LATER, AGAIN AT VERY LOW SPEED. THIS TIME THE CAR HIT THE WALL OF THE PARKING RAMP, AND THE DRIVER'S AIRBAG DEPLOYED. IN BOTH CASES, IT WAS THE FIRST TIME THE CAR HAD BEEN DRIVEN THAT MORNING, A DISTANCE OF ABOUT THREE MILES. *TR

ENGINE LOST POWER, GLOW PLUG LIGHT STARTED BLINKING BARELY MADE IT TO THE DEALER. DEALER BLAMED BAD FUEL. IDENTICAL PROBLEM AT 26,480 MILES. DEALER REPLACED HPFP. *TR

THIS IS MY SECOND ENTRY ABOUT THIS INCIDENT; THIS CAR WAS A CERTIFIED 2013 PASSAT TDI SEL THAT I HAD OWNED FOR FOUR DAYS! I HAD NEVER EVEN REFUELED IT ONCE AND THE FUEL PUMP EXPLODED ON I-95 IN MARYLAND AND THE ENSUING INCIDENT ALMOST COST ME MY LIFE. I WAS AT THE ENTRY TO THE BALTIMORE I-95 TUNNEL WITH NEARLY NO WHERE TO PULL OVER ONCE THE CAR STOPPED--CARS AND TRUCKS WERE SWERVING AROUND ME TO AVOID HITTING ME. THE TUNNEL MOVING CREW CAME SHORTLY AFTER SINCE MY STOPPED CAR WAS AN EXTREME HAZARD--I AM HANDICAPPED AND HAD NO WHERE TO ESCAPE TO. I EVENTUALLY WAS TOWED BACK TO MY DEALER AND NOW THE CAR IS IN THE SHOP TO BE FIXED FOR 1&1/2 WEEKS. VW CLAIMS THAT THE REASON FOR THIS FAILURE IS THAT OWNERS ARE PUTTING GASOLINE IN WITH THE DIESEL. THIS IS NOT POSSIBLE IN MY CASE AS I ONLY HAD THE CARE FOR 4 DAYS PRIOR TO THE INCIDENT AND THE DEALER HAD TOPPED IT OFF WITH THEIR OWN FUEL! VW IS NOT BEIG HONEST ABOUT THE SEVERITY OF THIS PROBLEM AND NHTSA NEEDS TO ORDER A TOTAL RECALL. IT IS A NEAR MIRACLE THAT I WAS NOT KILLED. IF I HAD BEEN IN THE TUNNEL WHEN THIS HAPPENED, AND WITH NO PLACE TO PULL OVER AT ALL, THERE WOULD HAVE BEEN AN ACCIDENT AND MOST LIKELY A FATALITY (ME!) PLEASE CONTACT ME IF YOU NEED MORE INFO. *TR

I WAS DRIVING MY CERTIFIED 2013 VW PASSAT TDI SEL WITH ONLY 32,100 MILES AT 60 MPH ON A MAJOR HIGHWAY WHEN I HEARD SOMETHING "POP" AND FELT THE CAR SHUDDER. I THOUGHT I HAD A FLAT TIRE BUT NOTICED THE I HAD NO POWER. I CRUISED TO A STOP ON THE SIDE OF THE HIGHWAY AND WAITED TO BE TOWED TO A VW DEALERSHIP. FOUND OUT LATER THE FUEL PUMP HAD "CAME APART" AND IT WILL TAKE 1.5 WEEKS UNTIL IT IS FIXED. VERY TROUBLING PROBLEM WHEN THE CAR HAS SUCH FEW MILES AND WAS STILL UNDER FACTORY AND DEALER WARRANTY. *TR

SIDE PANEL OF CENTER CONSOLE COMES LOOSE OFTEN. ON SEVERAL OCCASIONS (3 TIMES OUT OF 11 INCIDENTS TO DATE) THE PANEL FELL ONTO THE FLOOR CAUSING DANGEROUS INTERFERENCE WITH THE DRIVER'S ABILITY TO SAFELY USE THE ACCELERATOR AND BRAKE PEDALS. INFORMAL RESEARCH REVEALS MANY REFERENCES TO THIS PANELS POOR FIT ON BOTH DRIVER AND PASSENGER SIDES. *TR

WHILE SITTING STILL IN A PARKING LOT THE VEHICLE SUDDENLY KNOCKED VIOLENTLY AND STOPPED RUNNING. ACCORDING TO THE DEALER THE VEHICLE EXPERIENCED A SUDDEN AND CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL SYSTEM CAUSING METAL FRAGMENTS TO BE SPREAD THROUGH THE FUEL SYSTEM. THE VEHICLE HAD APPROXIMATELY 1/2 TANK OF FUEL AND HAD RAN PERFECT BEFORE THE INCIDENT. AT NO TIME HAVE WE EVER ACCIDENTALLY FILLED IT WITH GASOLINE INSTEAD OF DIESEL AND AT NO TIME HAD THE ENGINE RAN ROUGH AS IF IT WAS HAVING TROUBLE COMBUSTING THE FUEL. *TR

TURBO QUIT MAKING A HIGH PITCH NOISE... BLOWING SMOKE. *TR

THE BACKUP CAMERA IN THIS VEHICLE FREQUENTLY FAILS TO ACTIVATE WHEN THE VEHICLE IS PLACED IN REVERSE. VW OFFICIALS ACKNOWLEDGE, IN A WRITTEN RESPONSE, A DELAY TIME OF ONE (1) TO TWO (2) MINUTES BEFORE THE CAMERA WILL ACTIVATE. IT IS AN UNREASONABLE EXPECTATION, FROM A CONSUMER / DRIVER STANDPOINT, TO WAIT 1 TO 2 MINUTES FOR A CAMERA TO ACTIVATE FOR A DRIVER TO DETERMINE IF IT IS SAFE TO BACKUP. VW CONTINUES TO IGNORE THIS DEFICIENCY DESPITE THE NUMBER OF DEATHS AND INJURIES EACH YEAR CAUSED BY BACKUP ACCIDENTS. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE VEHICLE IS EQUIPPED WITH HANKOOK OPTIMO H426 TIRES, SIZE 215/55R17 (NA). THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM INDICATOR ILLUMINATED AND THERE WAS A BUBBLE IN THE SIDEWALL OF THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 19,727.

TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MPH, THE VW PASSAT TDI SE (THE "VEHICLE") LOST POWER, CAUSING THE GLOW PLUG WARNING LIGHT TO ILLUMINATE. TO PREVENT ANY ADDITIONAL DAMAGE, THE VEHICLE ENTERED INTO LIMP MODE. WHILE IN LIMP MODE, THE AUTOMOBILE BECOMES UNABLE TO ACCELERATE, FORCING THE DRIVER TO PULL OVER AND PHONE FOR ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALERSHIP, AT WHICH TIME NOTIFICATION WAS GIVEN THAT THE VEHICLE'S TURBO NEEDED REPLACEMENT AND THE REPAIR WOULD TAKE APPROXIMATELY A WEEK. DURING DISCUSSIONS WITH THE SERVICE CONSULTANT, THEY STATED THAT A SERVICE BULLETIN WAS ISSUED RECENTLY BY VW, ON TURBO FAILURES AND PROPER MODIFICATIONS OF THE INSTALLATION TO PREVENT FUTURE FAILURE. APPROXIMATELY 3-4 WEEKS AFTER THE INITIAL FAILURE, THE VEHICLE EXPERIENCED A SECOND TURBO FAILURE. AT WHICH TIME, THE TURBO FAILED WHILE CROSSING INTO TRAFFIC, JEOPARDIZING LIVES OF MYSELF AND MY FAMILY. VW HAS ONCE AGAIN REPLACED THE TURBO. I HAVE LOST CONFIDENCE IN THE VEHICLE. THERE HAVE BEEN TWO OTHER INCIDENTS OF THE VEHICLE LOSING POWER INTERMITTENTLY, BUT NOTHING SUSTAINED. IF THE TURBO FAILS AGAIN, THAT WOULD BE A THIRD OCCURRENCE. VW'S RESPONSE TO THE ISSUE HAS BEEN RATHER INSIGNIFICANT. *TR

OUR 2013 VW PASSAT'S ELECTRICAL SYSTEM SUDDENTLY WENT DEAD WHILE DRIVING AT 35 MPH ON A BUSY ROAD. WE PULLED THE CAR TO THE SIDE OF THE ROAD AND FIVE MINUTES LATER, THE CAR STARTED UP AGAIN. AFTER DRIVING FOR ABOUT TWO MILES, THE VEHICLE'S ELECTRICAL SYSTEM SHUT OFF AND AGAIN WE PULLED IT TO THE SIDE OF THE ROAD WHERE WE CALLED FOR ROADSIDE ASSISTANCE. THE CAR CURRENTLY IS AT A LOCAL DEALERSHIP'S SERVICE CENTER BEING REPAIRED. APPARENTLY, OTHER VW OWNERS HAVE EXPERIENCED SIMILAR PROBLEMS WITH THEIR VEHICLES. NHTSA, PLEASE INVESTIGATE. THANK YOU. *JS

CAR PULLS SHARPLY TO THE RIGHT. VOLKSWAGEN STATES THAT EVERYTHING IS IN SPEC. NOTHING IS BENT OR BROKEN. WE HAVE A SECOND 2013 PASSAT THAT DOES THE SAME THING. THE CASTER IS OUT OF SPEC IN A INDEPENDENT ALIGNMENT, BUT WAS TOLD IT IS NON ADJUSTABLE.( CAME FROM THE FACTORY THIS WAY) MANY PASSATS FROM 2012- 2014 HAVE THIS ISSUE. AT 65 MPH OUR TWO PASSATS WILL COMPLETELY CHANGE LANES IN 6 SECONDS. *TR

CAR PULLS SHARPLY TO THE RIGHT. IT IS DANGEROUS TO DRIVE. VOLKSWAGEN SAYS EVERYTHING IS IN SPEC. NOTHING IS BENT OR BROKEN. THEY ALSO SAID " IT'S JUST THE WAY THE CAR HANDLES" I AM NOT STEPPING ON THE ACCELERATOR, JUST COASTING ON ANY ROAD AND WITHIN 5 TO 6 SECONDS I AM HALFWAY IN THE OTHER LANE. *TR

I WAS DRIVING IN THE RIGHT LANE OF I-84 SHIFTING FROM 5TH TO 6TH WHEN THE CLUTCH PEDAL STAYED ON THE FLOOR AND THE CAR SLOWLY CAME TO A STOP WITH NO SUDDEN JERKING MOTION. THE BRAKE PEDAL WAS NOT INVOLVED NOR DID IT STAY ON THE FLOOR AS THE CLUTCH DID. *TR

VEHICLE LOST POWER WHILE ON THE HIGHWAY IN BUSY TRAFFIC. GLOW PLUG LIGHT BEGAN FLASHING (IT'S A TDI) AND I HEARD A CLICKING NOISE. I PULLED OVER AND THE VEHICLE WAS IMMEDIATELY ENGULFED IN SMOKE. I WAITED ON THE SHOULDER OVER AN HOUR FOR A TOW WITH CONTINUED BUSY 60+ MPH TRAFFIC. VEHICLE WAS TOWED TO THE CLOSEST DEALER. THEY'VE DIAGNOSED IT AS A TURBOCHARGER FAILURE. CLEARLY THIS SHOULDN'T HAPPEN AT ONLY 15,000 MILES BUT IT APPEARS TO BE COMMON. TURBO AND EXHAUST SYSTEM ARE BEING REPLACED UNDER WARRANTY. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE HESITATED WHENEVER HE ATTEMPTED TO ACCELERATE. THE CONTACT MENTIONED THAT THE FAILURE RECCURED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE OCCURRENCES WERE CONTRIBUTED TO THE WAY THAT THE VEHICLE WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000.

THIS INCIDENT HAD TO HAPPEN TWICE FOR THE DEALER TO SEE THE ISSUE. ACCELERATING FROM STOP AT A LIGHT WHEN I REACHED 3000 RPM THE ENGINE STALLED AND THE CAR WILL NOT ACCELERATE. I PULLED TO THE SIDE AND TURNED THE CAR OFF AND TURNED IT BACK ON PROBLEM WAS GONE. I TOOK IT TO THE DEALER AND THEY COULD NOT SEE ANY ISSUE. COUPLE OF WEEKS LATER SAME THING HAPPENED AGAIN BUT INSTEAD OF TURNING THE CAR OFF OR EVEN SHIFTING OUT OF D. I DROVE THE CAR WITH THAT CONDITION DIRECTLY TO THE DEALER AND INSTRUCTED ONE OF THE SERVICE TECHNICIAN TO GET IN THE CAR AND TAKE A RIDE WITH ME. HE SAW THE ISSUE AND THIS TIME BELIEVED ME AND THEY INVESTIGATED FURTHER AND FOUND OUT THAT THE KNOCK SENSORS WERE MALFUNCTIONING. I HAVE HAD NOTHING BUT PROBLEMS WITH MY CAR. MY SEAT FRAME WAS FIXED INCORRECTLY TWICE. MY NAVIGATION UNIT REPLACED TWICE AND VW STILL IGNORING THE LAG AND FREEZING OF THE UNIT. WHY PAY 5000 MORE FOR A NAVIGATION AND CAMERA FOR THEM NOT TO FUNCTION RIGHT. A SECTION OF MY MUFFLER WAS MALFUNCTIONING AS WELL. ANOTHER ISSUE IS THE KEY FOB. I FOUND OUT IT IS EFFECTED VERY EASILY BY INTERFERENCE AND WHEN YOUR KEY FOB IS IN THE CAR IT CAN SAY KEY FOB NOT IN CLOSE PROXIMITY. I AM VERY DISAPPOINTED BY THIS VEHICLE, I THOUGHT VW HAD BETTER QUALITY STANDARDS. *TR

THERE WAS A WHINE BY THE TURBO THEN BLACK SMOKE. I CALLED ROADSIDE ASSISTANCE AND THEY TOOK THE CAR TO THE DEALER. THE TURBO WENT OUT AND THE ENGINE BLEW. NO WARNING LIGHTS. THE CAR HAD OIL. VW SAYS PAY 12K FOR A REPLACEMENT ENGINE AND TURBO. THEY WILL NOT COVER UNDER WARRANTY BECAUSE I MISSED THE 10K SERVICE. WE LIVE IN A REMOTE AREA BUT I HAD ADDED APPROVED FACTORY OIL. I DON'T KNOW WHAT AN OIL CHANGE HAS TO DO WITH A TURBO? *TR

2013 VOLKSWAGEN PASSAT STALLED FOR NO REASON. LUCKILY THIS HAPPENED ON SLOW SPEED CITY STREETS. THIS WOULD BE A VERY DANGEROUS SITUATION HAD IT HAPPENED ON THE FREEWAY AT HIGHER SPEEDS. DIAGNOSIS BY DEALER IN THE FOLLOWING DAYS SHOWED THAT THE FAILURE OF THE HIGH PRESSURE DIESEL FUEL PUMP WAS THE CAUSE FOR THIS ISSUE. THE DIAGNOSIS AND RESOLUTION OF THE ABOVE ISSUE TOOK 2 WEEKS TO RESOLVE. HOPEFULLY IT DOES NOT HAPPEN AGAIN. *TR

TURBO FAILED ON VEHICLE. BEGAN AS WHINING NOISE. VEHICLE THEN SHOWED CHECK ENGINE LIGHT AND WOULDN'T ACCELERATE ABOVE 1ST GEAR. *TR

TURBO FAILED FOR SECOND TIME AND AFTER ONLY 4,000 MILES. BEGAN AS WHINING NOISE. VEHICLE THEN SHOWED CHECK ENGINE LIGHT AND WOULDN'T ACCELERATE ABOVE 1ST GEAR. *TR

OWN A 2013 VW PASSAT SEL TDI. GLOW PLUG LIGHT CAME ON, PULLED OVER, CALLED DEALER, THEY IN TURN HAD ME TURN VEHICLE OFF AND RESTART. GLOW PLUG LIGHT ON AND CHECK ENGINE LIGHT STARTED FLASHING. DROVE TO DEALER LESS THAN 4 MILES. DIAGNOSTIC AT DEALER "EXHAUST TEMP SENSOR" BAD AND THEY WOULD HAVE TO ORDER PART. WAS TOLD THESE SENSORS ARE LIKE "LIGHT BULBS", PER DEALER, AND WILL GO BAD ROUTINELY. PRETTY EXPENSIVE LIGHT BULB IF YOU ASK ME. I PURCHASED A NEW VEHICLE FOR THE SOLE PURPOSE OF BEING MAINTENANCE FREE, I TRAVEL EXTENSIVELY, THIS IS RIDICULOUS THAT A SENSOR SHOULD GO BAD WITH 51,000 MILE ON A NEW VEHICLE AND IF THIS PART IS A "LIGHT BULB" THAN VW SHOULD ALLOW CONSUMER TO REPLACE NOT CHARGE THEM THIS RIDICULOUS LABOR FEE. *TR

STARTED HEARING A WHISTLING TYPE OF SOUND AND NOTICING THAT THE VEHICLE WAS NOT ACCELERATING WHEN I PUSHED ON THE PEDAL. AS I TRIED TO PULL OFF THE ROAD THE VEHICLE STALLED AND I COULD NOT GET IT STARTED TO GET OUT OF THE ROAD. VERY SCARY. IT FINALLY STARTED LONG ENOUGH TO GET TO THE SIDE OF THE ROAD AND IT STALLED OUT AGAIN. THERE WAS SMOKE COMING OUT OF THE EXHAUST PIPE. THE VEHICLE WOULD NOT START AGAIN. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE I PURCHASED IT AND HAVE IT SERVICED. THE SERVICE DEPARTMENT CALLED TO TELL ME IT WAS THE TURBO AND THAT THE VEHICLE NEEDED A NEW ENGINE. I WILL BE GOING TO THE DEALERSHIP ON MONDAY TO PICK UP THE VEHICLE BUT WILL HAVE A LIST OF QUESTIONS ON WHAT EXACTLY HAS BEEN REPLACED AND WHAT TYPE OF WARRANTY THIS NEW ENGINE HAS. *TR

WAS DRIVING 2013 PASSAT TDI SEL JUST FINE. TURNED AROUND IN A PARKING LOT AND WHEN I WENT TO PULL BACK INTO TRAFFIC, THE CAR HAD NO POWER. STEPPING ON THE GAS ALMOST MADE THE CAR STALL, BUT IT WOULD IDLE FINE. AFTER TRYING EVERYTHING AND EVEN SHUTTING THE CAR OFF AND RESTARTING, IT DID THE SAME, WOULD IDLE FINE BUT YOU COULD NOT STEP ON THE FUEL PEDAL, IT WOULD MAKE THE CAR STALL OUT. LOCAL MECHANIC DROVE TO HIS NEARBY SHOP BY JUST LEAVING IT AND DRIVE AND USED IDLE POWER ONLY TO GET IT THERE (YES IT TOOK A WHILE). THERE WERE NO INDICATOR LIGHTS ON THE DASH SO HE HOOKED IT UP TO HIS COMPUTER AND IT GAVE THREE ERRORS FOR INJECTOR FAILURES. VEHICLE WAS TOWED BY ROADSIDE ASSISTANCE TO DEALER 100 MILES AWAY. THE NEXT DAY, I WAS TOLD THE TURBO CHARGER HAD FAILED AND HAD TO BE REPLACED. TWO WEEKS LATER, I WAS TOLD THEY WERE STILL WAITING FOR A GASKET. FINALLY AFTER ALMOST 3 WEEKS TO THE DAY, THEY SAID MY CAR WAS FIXED. I AM GOING TO PICK IT UP TOMORROW BUT HAVE VERY LITTLE FAITH IN THIS CAR AFTER READING THE NUMEROUS THREADS OUT THERE ABOUT THE TURBO CHARGER FAILURE RATE IN THIS MODEL VEHICLE. I THINK ITS TIME FOR A RECALL. *TR

1. THERE IS A NOTICEABLE HESITATION AFTER A COLD START (TDI, DIESEL ENGINE) GOING FROM 2ND TO 3RD GEAR. THIS HAS OCCURRED EVERYDAY SINCE PURCHASED. 2. THIS CAR HAS ALWAYS AND STILL HAS A HARD RIGHT PULL SINCE PURCHASE (CAR WILL PULL INTO ADJACENT LANE WITHIN 200-250 FEET). MY PREVIOUS 2012 PASSAT TDI SEL STEERED STAIGHT. MY CAR HAS BEEN TO THE LOCAL DEALERSHIP TO FIX THIS ISSUE ON FOUR SEPARATE OCCASIONS, TO NO AVAIL. *TR

WHILE DRIVING AT 55MPH, THE VEHICLE LOST POWER AND THE "GLOW PLUG" LIGHT ON THE DASHBOARD ILLUMINATED. THE VEHICLE NEARLY STALLED ON THE EXPRESSWAY WHILE IN TRAFFIC, AND THEN WOULD NOT OPERATE ABOVE 25-30 MPH. I HAD THE VEHICLE TAKEN BY FLAT BED TOW TRUCK TO THE VW DEALER, WHERE IT WAS DIAGNOSED AS "TURBINE SHAFT SEIZED" AND REPAIRED UNDER WARRANTY. REVIEW OF PUBLIC DATA REVEALS THIS TO BE A COMMON OCCURRENCE WITH THE PASSAT EQUIPPED WITH THE DIESEL ENGINE. *TR

I WAS STOPPED AT A RED LIGHT. THE LIGHT TURNED GREEN AND I BEGAN TO ACCELERATE TO MAKE A LEFT TURN. AS I WAS TURNING AND STILL IN THE INTERSECTION, THE CAR STALLED. I LUCKILY MADE IT THROUGH THE INTERSECTION AND CLEAR OF ONCOMING TRAFFIC. I HAD TO TAKE THE KEYS OUT OF THE IGNITION AND RESTART THE CAR. THIS HAS HAPPENED ON MULTIPLE OCCASIONS EVEN AFTER BEING SEEN BY THE MAINTENANCE DEPARTMENT AT THE DEALERSHIP. *TR

DRIVING FROM ON FREEWAY AT 60 MPH SUDDENLY LOST ANY ABILITY TO ACCELERATE AND POWER STARTED DROPPING RAPIDLY AND THE ENGINE WARNING LIGHT ON THE DASH STARTED FLASHING. IT PUT ME IMMEDIATELY INTO A VERY VERY DANGEROUS SITUATION IN WHICH IT WAS VERY DIFFICULT TO MANEUVER IN RAPIDLY-MOVING, HEAVY TRAFFIC. FORTUNATELY I WAS ABLE TO EXIT THE FREEWAY AND CALL THE DEALER'S VW SERVICE. I WAS TOLD THAT IT WAS NOT SAFE TO DRIVE THE CAR, AND THAT I WOULD HAVE TO HAVE IT TOWED TO SERVICE. I WAS STRANDED JUST OFF THE FREEWAY IN THE NEXT TOWN, AND AFTER SEVERAL HOURS WAS TOWED TO THE DEALERSHIP. THE TURBO WAS BAD (THIS PART HAD ALREADY BEEN REPLACED ONCE, ABOUT 100 OR SO MILES EARLIER). HOWEVER, THAT WAS NOT DIAGNOSED BY VW PROPERLY, AND WHEN I PICKED UP THE CAR IT FAILED AGAIN WITHIN 10 MINUTES. FORTUNATELY THIS TIME I WAS NOT AT HIGH SPEED, AND WAS ABLE TO MANEUVER THE CAR TO A SAFE LOCATION. THIS SITUATION WITH THE TURBO COULD EASILY HAVE RESULTED IN AN ACCIDENT, POTENTIALLY VERY SERIOUS OR EVEN DEADLY IF AT HIGH SPEED. *TR

BACKUP CAMERA IS SLOW TO START. MAY TAKE FROM 5 TO 20 SECONDS TO BECOME OPERATIONAL AFTER START UP. THIS IS HAZARD WITH RESPECT TO RELIANCE ON BACKUP CAMERAS BY DRIVERS TO SEE OBSTRUCTIONS BEHIND THE CAR. FAILURE OF CAMERA TO START UP QUICKLY RESULTS IN REDUCED SAFETY BECAUSE DRIVERS WILL BACK UP WITHOUT CAMERA OPERATIONAL. I CAN START MY CAR AND BACK OUT OF DRIVEWAY AND REACH THE CORNER OF MY BLOCK BEFORE THE CAMERA STARTS UP AND SHOWS ME THE ROAD DISAPPEARING BEHIND ME. A CAMERA DOES NOT REPLACE DRIVER OBLIGATIONS TO MAKE SURE THAT OBSTRUCTIONS ARE NOT BEHIND THEIR CAR, BUT THE CAMERA IS ALSO THERE TO BE A SAFETY FEATURE AND IT IS NOT RELIABLE AS A SAFETY FEATURE DO TO ITS EXTREMELY SLOW START UP. INDIVIDUALS DO NOT LIKE TO WAIT 30 SECONDS AT A STOP LIGHT MUCH LESS 20 JUST TO BACK OUT OF THEIR DRIVEWAY. THIS IS A DESIGN OR MANUFACTURING ISSUE THAT SHOULD BE CORRECTED TO ENSURE THAT THE BACKUP CAMERA IS A RELIABLE SAFETY FEATURE AS IT WAS INTENDED. *TR

I BOUGHT A 2013 PASSAT SE MAY 16, 2013, IT CURRENTLY HAS 28,000 MILES ON IT AND I TAKE VERY GOOD CARE OF IT. 2 WEEKS AGO I JUST STARTED MY TRIP TO WORK (75 MILES ONE WAY / 95% HIGHWAY) WHEN THE GLOW PLUG INDICATOR CAME ON AND I IMMEDIATELY LOST MOST POWER. IT WAS ABOUT 7 DEGREES F, I WAS ABLE TO LIMP IT TO A DEALER, WHO, AFTER CONTACTING VW TECHNICIAN SUPPORT DETERMINED MY TURBO WAS SHOT AND NEEDED TO BE REPLACED. THE SUPPORT TECH SAID THAT THEY HAVE SEEN THIS ONLY A COUPLE OF TIMES AND IT WAS THE FIRST INCIDENT SEEN AT MY DEALERSHIP, HE SAID THE REPLACEMENT WAS A LARGER TURBO, PUMP, PIPE, FILTERS AND EVERYTHING.IT TOOK A WEEK AND A HALF TO DO THE JOB MOST OF THE TIME WAS WAITING FOR PARTS. *TR

JANUARY 2014: TURBOCHARGER FAILED ON MY 2013 VOLKSWAGEN PASSAT TDI. THE CAR FAILED IN THE EVENING, BUT THAT MORNING WHEN LEAVING FOR WORK, THE TURBO MADE A SPLIT SECOND CHOO-CHOO TRAIN WHISTLE, BUT CONTINUED TO FUNCTION, ALTHOUGH IT FELT LIKE THE TURBO WAS FREE-WHEELING AND NOT REALLY IN SYNC WITH THE ACTUAL BOOST. WHEN IT FAILED, THERE WAS A MUFFLED BANG, FOLLOWED BY A LOCOMOTIVE TYPE BLACK OILY SMOKE ROLLING OUT OF THE EXHAUST. I WAS ONLY 2 MILES FROM THE DEALERSHIP, SO I DROVE IT THERE IMMEDIATELY. WHEN STANDING ON THE THROTTLE, IT SOUNDED LIKE A NUT RATTLING AROUND IN A CAN. DEALER REPLACED THE INTERCOOLER, EGR AND DPF. MARCH 24, 2014: TURBOCHARGER AGAIN FAILED AT 17,000 MILES. THIS TIME NO AUDIBLE WARNING THAT THE UNIT WAS FAILING, JUST INSTANT POWER LOSS. *TR

AUTHORIZED DEALER STATED A TURBO FAILURE. DRIVING HIGHWAY ABOUT 50 MINUTES INTO A TRIP AND THE CAR APPROXIMATELY 25% POWER AND THE GLOW PLUG LIGHT CAME ON THE DASH. CALLED SERVICE DEPARTMENT AND THEY SAID TO PULL OVER AND HAVE TOWED TO THE CLOSED AUTHORIZED DEALER. *TR

WHILE STARTING FROM A STOP SIGN, VEHICLE SEEMED TO HAVE LOW POWER. VEHICLE WOULD ACCELERATE, BUT VERY SLOWLY. A FEW MILES LATER, I HAD TO STOP FOR ANOTHER CAR THAT HAD STOPPED TO TURN LEFT INTO A DRIVEWAY. WHEN I ATTEMPT TO ACCELERATE AFTER THAT CAR HAD TURNED, I HAD NO POWER (VEHICLE WAS STILL RUNNING). I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT A VEHICLE COMING UP FROM BEHIND ME HAD TO BRAKE QUICKLY TO AVOID HITTING MY CAR FROM BEHIND. I HAD THE CAR TOWED TO THE DEALER, WHICH CONFIRMED A FAILURE OF THE TURBOCHARGER SYSTEM AND THEN REPLACED THE TURBOCHARGER UNDER WARRANTY. REPLACEMENT OF TURBOCHARGER APPEARS TO HAVE FIXED THE PROBLEM. *TR

TURBOCHARGER FAILED. DEALER IS FIXING UNDER WARRANTY. DEALER STATED THAT THERE HAVE BEEN ENOUGH TURBOCHARGER FAILURES ON THE DIESEL TDI THAT THEY ARE NOW STOCKING ALL TURBO PARTS FOR REPAIR. *TR

DURING MY TRIP FROM CITY OF CHICAGO TO MY HOME MY CAR LOST POWER AND STALLED IN THE MIDDLE OF THE STREET LEAVING ME STUCK AMONG MOVING TRAFFIC. I ATTEMPTED TO START MY CAR WITHOUT ANY SUCCESS AND FINALLY WAS ABLE TO PUSH THE CAR OFF THE STREET AND ONTO NEARBY PARKING LOT. I HAD TO STOP THE INCOMING TRAFFIC SO I COULD ACCOMPLISH THAT. I ATTEMPTED TO START MY CAR COUPLE MORE TIMES AND STILL HAD NO SUCCESS. AT THIS TIME IT WAS ALMOST 9PM AND THE TEMPERATURE WAS DROPPING DRAMATICALLY. I CONTACTED MY WIFE WHO MADE ARRANGEMENTS FOR A SITTER AND STARTED TO DRIVE TOWARDS ME. I WAS FREEZING AT THAT POINT INSIDE MY CAR AS THERE WERE NO VENUES OPEN AROUND ME. AFTER MY WIFE ARRIVED WITH TOOLS AND OTHER EQUIPMENT WE STILL HAD NO SUCCESS AND DECIDED TO HAVE OUR CAR TOWED TO OUR HOME OF RESIDENCE. THE NEXT DAY I TRIED TO TROUBLESHOOT THE CAR DUE TO NO AVAIL. I CONTACTED THE NEAREST VW DEALERSHIP AND HAD IT TOWED THERE. THE VW DEALERSHIP DIAGNOSED THE CAR AND CONCLUDED A COMPLETE HIGH PRESSURE FUEL PUMP FAILURE. THEY REPLACED THE FUEL PUMP AS WELL AS THE FUEL LINES, FUEL FILTER AND ITS HOUSING, FUEL INJECTORS AND THEY FLUSHED THE FUEL TANK FROM ANY MERAL SHRAPNEL AND DEBRIS. THE VW OD AMERICA COVERED THE REPAIR WITHOUT ANY QUESTIONS. THEY ARE COMPLETELY AWARE OF HIGH PRESSURE FUEL PUMPS FAILING REGULARLY ON THESE VEHICLES BUT NO RECALL IS MADE AND CARS ARE DEALT WITH CASE BY CASE BASIS. I RECEIVED GREAT CUSTOMER SERVICE FROM THE DEALER AS WELL AS THE CORPORATE. BUT DUE TO HOW COMMON THIS PROBLEM IS AMONG VW TDI CARS IT IS ALARMING THAT SUCH RISK OF CAR LOOSING POWER AS SUCH IN A MIDDLE OF THE TRAFFIC EXISTS. I AM CONCERNED FOR MY SAFETY AND FOR OTHERS SAFETY BECAUSE NO GUARANTEE WAS MADE BY VW THAT THIS PROBLEM WONT HAPPEN AGAIN. *TR

WHEN I OPERATE MY CAR AND SHIFT INTO 3RD GEAR I FEEL A NOTICEABLE STUTTER, THIS OCCURS AT AROUND 1200 RPM. I AM AFRAID THAT IT IS LINKED TO THE NUMEROUS TURBO FAILURES THAT ARE OCCURRING WITH THE 2012 AND 2013 TDI PASSATS. OTHER PEOPLE HAVE NOTED COMPLETE LOSS OF POWER FOLLOWED BY A TURBO FAILURE. *TR

NOTICED HI-PITCHED WHINE WHICH GOT LOUDER AS RPM'S OF ENGINE INCREASED. HAD VEHICLE TOWED UNDER WARRANTY TO VW DEALERSHIP. ISSUE WAS A DEFECTIVE TURBO. HAD TO BE REPLACED AT THIS LOW OF MILEAGE. IF THE TURBO HAD FAILED ON A BUSY HIGHWAY OR DURING A AVOIDANCE/PASSING MANEUVER, IT COULD HAVE CAUSED INJURY OR WORSE. I'M HEARING OF MORE AND MORE OF THESE TURBO ISSUES ON THIS MODEL/STYLE OF VW PASSATS. *TR

TURBO FAILED ON A LIMITED ACCESS HIGHWAY. TOTAL LOSS OF POWER. SEVERE DAMAGE TO ENGINE, INTAKE COMPONENTS AND EXHAUST DEVICES. WHILE THIS FAILURE DIDN'T CAUSE AN ACCIDENT IT PLACED US IN CONSIDERABLE DANGER. *TR

VEHICLE WAS DOWN ON POWER WITH NOTICEABLE TURBOCHARGER WHINING NOISE. VEHICLE WAS TAKEN TO DEALERSHIP, TURBOCHARGER WAS REPLACED. ORIGINAL TURBO HAD DAMAGE ON IMPELLER AND TURBO HOUSING. *TR

VEHICLE WAS ACCELERATING AWAY FROM A STOP LIGHT WHEN A LOUD "CRACK" WAS HEARD FOLLOWED BY A LOUD GRINDING AND WHISTLING SOUND, THE CAR LOST POWER. MY WIFE FORTUNATELY WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD AND TURN INTO A RESIDENTIAL STREET. AFTER COMING TO A STOP THE ENGINE WAS STILL RUNNING SHE WAS ABLE TO MOVE THE CAR AT A VERY SLOW SPEED (CAR WOULD GO NO FASTER THAN ABOUT 10 MPH) TO A BUSINESS PARKING LOT AND CALL VOLKSWAGEN ROADSIDE ASSISTANCE AND WAITED FOR A TOW TRUCK TO TAKE OUR CAR TO THE NEAREST VOLKSWAGEN DEALER. THE FOLLOWING DAY THE DEALER SERVICE ADVISER INFORMED US OF THE TURBO FAILURE. *TR

I HAVE THE TURBO DIESEL VERSION. I WAS DRIVING ON HWY 695 IN BALTIMORE, MARYLAND DURING RUSH HOUR (0800ISH) WHEN I BEGAN TO ACCELERATE ONLY TO LOSE POWER. THE CAR HAD JUST ENOUGH POWER TO GET ME OFF THE ROAD AND BECOME STRANDED ON THE SIDE OF THIS MAJOR HIGHWAY FOR 80+ MINUTES. DEALERSHIP REPORTED FAILED TURBO. THIS WAS NOT A PLEASANT EXPERIENCE AND ONE THAT I HOPE OTHERS DO NOT HAVE TO EXPERIENCE. *TR

TRAVELING ON INTERSTATE AT 65 MPH AND CAR LOST POWER. FAILED TURBO ! WE ALMOST GOT IN AN ACCIDENT AND JUST MADE IT TO THE SIDE ON THE ROAD. VERY DANGEROUS. I HAVE TALK TO MANY OTHER VW 2012-2013 PASSAT OWNERS WITH THE SAME PROBLEM ! *TR

MY FIRST WEEK WITH THIS CAR AND THE BRAKES START TO MAKE THE NASTIEST SOUND. IT WAS AS IF IT HAD NO BRAKE PADS. I IMMEDIATELY CALLED THE DEALERSHIP AND ASKED THEM WHAT WAS WRONG WITH THE CAR I SUSPECTED THE BRAKES FROM THE START. I HAD TO TAKE IT IN AND THEY CHECKED THEIR SITE AND IT REPORTED THAT ON THIS MODEL AND YEAR THE CARS CAME WITH A DEFECT IN THE BRAKES. THEY HAD TO REPLACE THEM WITH NEW ONES. 2 MONTHS LATER IT STARTS UP AGAIN. THE BAD THING IS THAT VW NEVER ADMITS TO THEIR FAULTY CARS. THEY SET ME UP WITH HIGH PAYMENTS AND WONT HELP ME WITH ANY OF MY CONCERNS. THE CAR IS NICE NO DOUBT ABOUT IT BUT WHY WOULD I WANT TO STAY WITH A FAULTY CAR AND HIGH PAYMENTS? MAKES NO SENSE! *TR

OUR NEW 2013 TDI PASSAT, FROM DAY ONE HAS HAD THE ISSUE OF INTERMITTENTLY DRAGGING, PULLING CRUNCHING NOISE COASTING THROUGH A CORNER IN THE FRONT LEFT WHEEL. IT VARIES FROM A SOFT TUG AND CRUNCH NOISE, TO SO HARD IT PULLS YOU INTO ONCOMING TRAFFIC! IT SEEMS TO BE WHILE MAINTAINING SPEED OR COASTING, NEVER WHILE BRAKING. AFTER ABOUT 3-4TH TIME INTO THE SERVICE DEPARTMENT AND EVERYTHING CHECKING OUT FINE, WE FINALLY GOT THEM TO COME UP AND RIDE WITH ME ON OUR ROAD. (WE DO LIVE ON A MOUNTAIN ROAD THAT IS A POSTED 55MPH WITH SOME 40MPH CURVES) THE CAR DID IT AND THE SERVICE MANAGER SAID, "HMMM." HE SAID ITS THEIR TOP OF THE LINE CAR AND THINKS ITS THE STABILITY CONTROL SYSTEM. I ASKED IF IT WAS ONLY IN THE FRONT LEFT WHEEL? HE SAID "NO." I ASKED HOW COME IT DRAGS AND PULLS THE FRONT LEFT NO MATTER IF IT'S A LEFT OR RIGHT TURN, AND IS IT SUPPOSED TO DO IT SO HARD SOME TIMES THAT IT PULLS YOU INTO ONCOMING TRAFFIC? HE SAID "NO."HE SAID IT SOUNDS LIKE A SYSTEMS ISSUE BECAUSE WE HAVE KNOWN OTHER PEOPLE THAT HAVE TAKEN THEIR TDI'S IN FOR THIS EXACT SAME ISSUE SO IT'S NOT JUST A SENSOR IN THIS PARTICULAR CAR. WE CALLED 3 DAYS LATER TO SEE IF THEY HAD A RESOLVE AND THEY SAID THE CAR IS "FINE AND FUNCTIONING NORMAL, THAT I TOOK THE CORNER 8 MPH TOO FAST AND THE CAR DID IT'S JOB"!! I AM CONCERNED FOR MY FAMILY'S SAFETY AS WE HAVE STATED NUMEROUS TIMES AND GIVEN THEM EVERY OPPORTUNITY TO ADDRESS THIS AND YET TO NO AVAIL. THIS CAR DOES THIS EVERYDAY. IT'S NOT NORMAL TO SAY TO YOUR SPOUSE THAT IF I'M INVOLVED IN AN ACCIDENT ON OUR ROAD, ESPECIALLY A HEAD-ON, IT WAS THE FRONT LEFT WHEEL THAT DID IT. THESE CARS HAVE A SAFETY DEFECT IN THIS SYSTEM AND I WANT EVERYONE TO KNOW. I DON'T KNOW WHERE TO GO FROM HERE. *TR

WHEN TEMPERATURES FALL BELOW FREEZING, DRIVER'S DOOR WILL NOT OPEN (USUALLY IN THE MORNINGS). VEHICLE WAS TAKEN TO DEALER AND REPLACEMENT LATCH ORDERED. PART IS ON BACK-ORDER AND I CANNOT ENTER THE VEHICLE UNLESS I CLIMB THROUGH THE PASSENGER SIDE. THIS IS EXTREMELY UNSAFE BECAUSE IT WOULD NOT BE POSSIBLE TO EXIT THE VEHICLE HURRIEDLY IN AN EMERGENCY SITUATION. I HAVE HAD THIS PROBLEM FOR (3) WEEKS AND WAS TOLD BY THE DEALER TODAY THAT THEY STILL DID NOT KNOW WHEN THIS PART WOULD BE IN. ABSOLUTELY UNSAFE AN ABSOLUTELY RIDICULOUS THAT I HAVE TO CLIMB INTO MY NEARLY NEW CAR WITH 7000 MILES ON THE PASSENGER SIDE. *TR

WHILE DRIVING 65 MPH AND WITHOUT WARNING THE SUNROOF OF MY 2013 VOLKSWAGEN PASSAT EXPLODED OUTWARDS, CREATING AN APPROXIMATELY 18" HOLE. SOME GLASS FELL INSIDE BUT THE MAJORITY OF THE GLASS EXITED THE CAR. THE OUTSIDE TEMPERATURE WAS ~65 DEGREES, NO OTHER WINDOWS WERE OPEN AND THE SUNROOF WAS FULLY CLOSED; THE INTERIOR COVER OF THE SUNROOF WAS OPEN. NEITHER THE HEAT OR AIR CONDITION WERE ON. I WAS NOT ON MY CELL PHONE AND THE MUSIC VOLUME WAS ON LOW. I AM THE FIRST OWNER OF THIS CAR, HAVING TAKEN POSSESSION 87 DAYS AGO. THE DEALERSHIP WILL NOT ACCEPT CULPABILITY AND HAS STATED I WOULD HAVE TO PROVE A FACTORY DEFECT LED TO THE EXPLOSION OF THE SUNROOF. AN INTERNET SEARCH INDICATES THE EXPLODING SUNROOF IS NOT AN UNHEARD OF PROBLEM. WE CONTINUE TO ADDRESS THIS ISSUE WITH THE DEALER BUT AS OF THIS MOMENT, INDICATIONS ARE THEY WILL EXPECT OUR INSURANCE TO COVER THE COSTS OF REPAIR. *TR

TOTAL FAILURE OF TRANSMISSION ON A NEARLY NEW CAR. FORTUNATELY OCCURRED AS I WAS PARKING AT A DESTINATION AND NOT ON HIGHWAY. VW REPLACED THE ENTIRE TRANSMISSION WHILE WE WERE OUT OF THE COUNTRY BUT NEVER TOLD ME WHAT OR WHY IT FAILED. *TR

AFTER DRIVING FOR AN HOUR I MADE A STOP FOR ABOUT 30 MINUTES. I WAS RETURNING TO MY VEHICLE WHEN A NOTICED BLUE FLUID COMING FROM UNDER THE ENGINE ON THE PASSENGER SIDE. I TOOK THE VEHICLE TO A VOLKSWAGEN DEALER ABOUT 3 MILES AWAY. AFTER THE DEALER INSPECTED THE VEHICLE THEY FOUND "HOSE CONNECTOR NEAR PUMP LEAKING WASHER FLUID". THE DEALER REPLACED THE HOSE CONNECTOR. NOT LEAKING AT THIS TIME. I HAVE SINCE RETURNED THE VEHICLE TO THE DEALER FOR OTHER ISSUES I'M EXPERIENCING WITH THIS VEHICLE THAT WASN'T PRESENT DURING MY TEST DRIVE AND I AM FILING SEPARATE COMPLAINS FOR THOSE ISSUES BECAUSE IM BEING TOLD THAT THESE ARE NORMAL CHARACTERISTICS OF THE VEHICLE. WHEN I PURCHASED THE VEHICLE IT ONLY HAD 38 MILES. CURRENT MILEAGE 1900 MILES. *TR

ROAD TEST WITH LESS THAN 1/4 TANK OF FUEL. ON OCTOBER 25 2013, I HAD MY RADIO VOLUME DOWN FROM THE NIGHT BEFORE AND I WAS PULLING OUT OF MY DRIVEWAY. I HEARD A SLOSHING SOUND AND COULD FEEL A SLIGHT BUMP AS IF SOMETHING WAS LOOSE IN TRUNK OR UNDER THE CAR. FROM THEN I KEPT MY RADIO DOWN AND EVERY TIME I CAME TO A STOP I COULD HEAR THE SOUND AND FEEL THE SLIGHT BUMP. IT BECAME VERY CLEAR THAT IT WAS FLUID AND IT WAS CENTERED IN THE BACK OF THE CAR. ON 10/28/2013 I CALLED OURISMAN OF ROCKVILLE AND VOLKSWAGEN AND I TOLD THEM ABOUT THE SOUND. I BROUGHT THE CAR IN ON 10/29/13. THE DEALER INSPECTED THE CAR AND SAID THE CAR IS OPERATING AS DESIGNED. I TOLD VOLKSWAGEN AND THEY TOLD ME TO GO TO ANOTHER DEALER FOR A SECOND OPINION. I WENT TO DARCARS VOLKSWAGEN ON 11/1/13 THE DEALER CHECKED THE CAR OUT AND SAID THE TECHNICIAN THINKS IT WAS COMING FROM THE ADD BLUE TANK SO THE ADDED ADD BLUE I TOLD THEM I COULD STILL HEAR THE SLOSHING SOUND. I WAS ADVISED TO RETURN THE CAR ANOTHER DAY BECAUSE THE ROADS WERE WET . I WENT BACK ON 11/5/13 AND THE SERVICE MANAGER WAS IN THE CAR WITH ME WHEN I BACKED THE CAR UP AND STEPPED ON THE BRAKES TO DUPLICATE THE SLOSHING SOUND. WHEN THE MANAGER HEARD THE SOUND HE SAID "MINE DOESN'T DO THAT, IT SOUNDS LIKE SOMETHING IS LOOSE". I WENT ON A ROAD TEST WITH HIM BECAUSE OF TWO OTHER CONCERNS A HAD. I WAS GIVEN A LOANER WHICH WAS A 2013 VOLKSWAGEN PASSAT SE GASOLINE ENGINE AND AT NO TIME WHILE DRIVING THIS CAR I WAS ABLE TO HEAR THE GAS SLOSHING AROUND IN THE TANK. DARCARS SAID THEY REMOVED THE FUEL PUMP AND MAKE SURE NOTHING WAS ROLLING AROUND IN THE TANK. THEY RE-INSTALLED THE FUEL PUMP AND CONFIRMED IT WAS THE FUEL IN THE TANK THAT WAS MAKING THE NOISE AND NOW THE SAME MANAGER WHO SAID IT SOUND LIKE SOOTHING IS LOOSE IS NOW SAYING IT IS A NORMAL CHARACTERISTIC OF THE VEHICLE. THEY RETURNED THE CAR TO ME ON 11/08/13. STILL SLOSHING. *TR

WAS OUT OF TOWN IN RUSH HOUR TRAFFIC AND EXPERIENCED A NEAR COMPLETE LOSS OF POWER. THE DO NOT OPERATE VEHICLE INDICATOR LIGHT CAME ON. WAS ABLE TO PULL VEHICLE OFF TO SHOULDER OF THE BUSY FREEWAY AND SHUT DOWN THE VEHICLE. AFTER A FEW MOMENTS I RE-STARTED THE VEHICLE. IT STILL WOULD NOT ACCELERATE AND THE LIGHT CAME BACK ON SO I SHUT IT DOWN AGAIN. WAS ABLE TO CALL THE VW SERVICE CENTER WITH CELL PHONE AND A TOW TRUCK DISPATCHED. GOT IT TO THE LOCAL DEALER. THEY SAID THEY COULD NOT HELP ME BECAUSE THE SERVICE CENTER WAS CLOSED. LUCKILY A MOTEL WAS CLOSE BY. THE NEXT MORNING THE SERVICE CENTER ADVISED THERE MAY BE A BAD FUEL PROBLEM. IT WAS SHELL DIESEL FROM A FAIRLY LARGE CITY STATION. SUPPOSEDLY THE FUEL WAS "MURKY." IF IT WAS FUEL PROBLEM I TOLD VW SERVICE ADVISOR I WANTED A SAMPLE OF THE FUEL SO I COULD RECOUP MY REPAIR EXPENSE FROM SHELL. LATER I WAS TOLD THERE WERE NO METAL SHAVINGS, AND THE PARTS AND LABOR EXPENSE TO DRAIN THE FUEL, PURGE THE LINES, AND REPLACE THE FUEL FILTER WAS NOT CHARGED TO ME PER "GOOD WILL" SERVICE. THEY DID NOT SAVE ANY FUEL FOR ME. I DID INCUR MOTEL AND FOOD EXPENSES AND AM WORRIED VW WILL NOT REIMBURS MY TRIP INTERRUPTION EXPENSES BECAUSE IT IS "BAD FUEL" AND SINCE I HAVE NO FUEL I CANNOT PROVE TO SHELL THE FUEL WAS BAD. ACCORDING TO INVOICE THE CAUSE OF MY PROBLEM WAS A P0087 = FUEL/SYSTEM PRESSURE TOO LOW. SEEMS VW VEHICLES ARE HAVING THIS PROBLEM MORE THAN THEY SHOULD AND THE CUSTOMER IS KEPT IN THE DARK. I AM AFRAID THIS PROBLEM WILL HAPPEN AGAIN. *TR

WE ARE DRIVING A LOANER 2013 VW PASSAT THAT WE ARE IN THE PROCESS OF PURCHASING. WE DROVE IT FOR THE FIRST TIME AT NIGHT AND ENCOUNTERED A SERIOUS PROBLEM WITH THE HEADLIGHTS. WE EXITED THE HIGHWAY AND WHILE GOING AROUND THE BEND OF THE OFF RAMP I WAS UNABLE TO SEE THE SIDE OF THE ROAD AT ALL. AT FIRST I THOUGHT MY VISION BLURRED BUT AS WE EXAMINED IT FURTHER WE LEARNED THAT THERE IS A VERY SERIOUS DARK AREA ON BOTH FRONT CORNERS OF THE CAR. WHEN RE -ENTERED THE HIGHWAY WE ALSO FOUND OURSELVES DISTRACTED BY THE DARK SPOTS EVEN WHILE GOING IN A STRAIT LINE. WE PROCEEDED TO DIM ALL INSTRUMENTATION TO SEE IF THAT WAS ADDING DISTRACTION BUT THE PROBLEM WAS STILL PREVALENT. AS WE DROVE HOME WE REVIEWED THE HEADLIGHT DISPERSION OF OTHER CARS AND ALL OF THEM PROJECTED ADEQUATE LIGHT IN THE FRONT CORNERS OF THE CAR. IF THERE WERE A BICYCLIST OR PERSON WALKING ON THE SIDE OF THE ROAD THERE IS A HIGH PROBABILITY WE WOULD HAVE HIT THEM OR GO OFF INTO A DITCH FROM THE INABILITY TO SEE THE SIDE OF THE ROAD. *TR

A PASSENGER EXITED REAR PASSENGER SIDE DOOR. WHEN HE PUT HIS HAND OUTSIDE THE CAR AS HE EXITED, ONE OF HIS FINGERS RECEIVED A DEEP CUT. AFTER THE INCIDENT, WE INSPECTED THE CAR AND FOUND OUT A SHARP POINT AT THE END OF A CHROME TRIM ALONG THE WINDOW/ROOF LINE. LATER I INSPECTED FURTHER AND FOUND OTHER LOCATIONS NEAR THE DOORS WHERE SHARP EDGES/POINTS EXIST. THIS IS HAZARDOUS AS PASSENGERS ENTER OR EXIT THE CAR. PARTS OF BODY AND/OR HAND CAN RECEIVE CUT WOUND IF CONTACTED WITH THESE SHARP EDGES/POINTS. *TR

OUR 2013 VOLKSWAGEN PASSAT LEAKED GASOLINE ON TO OUR GARAGE FLOOR WHILE SITTING IN THE GARAGE. THE GARAGE FLOOR WAS COVERED AND YOU COULD VISIBLY SEE THE FUEL DRIPPING FROM THE GAS TANK. THE FUMES FILLED OUR GARAGE AND HOME AND RESULTED IN EXTENSIVE CLEAN UP AND VENTILATION. THE VOLKSWAGEN DEALERSHIP ARRIVED WITH A FLAT BED AND TOWED THE CAR BACK TO THE DEALERSHIP. THE MAN WHO TOWED THE CAR EVEN COMMENTED ABOUT THE ODOR AND YOU COULD VISIBLY SEE THE GASOLINE RUNNING FROM THE CAR AS IT WAS LOADED ON TO THE FLATBED. THE VOLKSWAGEN DEALERSHIP SAYS THERE IS NOTHING WRONG AND NO CHANGES TO THE VEHICLE ARE NECESSARY! *TR

THIS CAR HAS AN ISSUE WITH STABILITY ABOVE 65 MPH. (YES THEY ARE INFLATED TO PROPER PRESSURE) I TOOK A 550 MILE TRIP RIGHT AFTER I BOUGHT IT AND THE CAR WAS EXTREMELY UNSTABLE AT 65MPH+ ON ALL SURFACES INCLUDING: SMOOTH CONCRETE, GROOVED CONCRETE, OLD PAVEMENT, BRAND NEW PAVEMENT, PAVEMENT WITH NO TIRE WEAR OR TIRE GROOVES, IN WIND OR NO WIND. THE PROBLEM IS WHEN YOU TRY TO KEEP THE CAR IN A STRAIGHT LINE. IT WILL NOT TRACK STRAIGHT. IT WILL GO LEFT OR RIGHT, BUT NOT STRAIGHT. HAD ALIGNMENT CHECKED AND IT WAS CORRECT. THE CAR ALSO TENDS TO DRIFT TO THE RIGHT A LITTLE NO MATTER IF YOUR ON THE DOWN OR UPSLOPE OF THE CREST ON THE ROAD. IT IS BORDERLINE DANGEROUS BECAUSE IN TRAFFIC I FOUND THE CAR WANTING TO DART TOWARDS THE LEFT AND RIGHT LANE. IF YOU DON'T CONSTANTLY FIGHT THE STEERING EVERY SECOND, YOU WILL HIT A CAR NEXT TO YOU. I HIGHLY SUSPECT IT IS THE 17" HANKOOK TIRES THAT COME ON THE CAR AS MANY HAVE REPORTED THE SAME PROBLEMS WITH THESE TIRES AND HAVE HAD ISSUES FROM BEING DANGEROUS IN SNOW AND WATER TO THE WANDERING LEFT AND RIGHT WHEN TRYING TO DRIVE STRAIGHT. SOME HAVE EVEN REPORTED THE SIDEWALLS RUPTURING. THIS IS AN ISSUE THAT PUTS ME IN FEAR FOR THE SAFETY OF MY FAMILY AND I WILL BE REPLACING THE TIRES AS SOON AS I CAN AFFORD IT. HOPEFULLY MORE PEOPLE WILL COMPLAIN HERE INSTEAD OF JUST ON FORUMS. I URGE YOU TO RESEARCH THESE TIRES AND THE VW PASSAT FORUMS AND YOU WILL FIND TONS OF COMPLAINTS ABOUT THESE TIRES. ANOTHER NOTE: I HAVE DRIVEN TRUCKS, FAMILY SEDANS, SPORTS CARS, SUV'S, AUDIS, VW, MERCEDES, BMW, FORD, CHEVY, DODGE, AND I HAVE NEVER FELT THE STEERING REFUSING TO STAY ON THE CENTER LINE UNTIL THIS CAR. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED WITHOUT MANUAL FORCE WITH THE ILLUMINATION OF THE EPC LIGHT. THE FAILURE RECURRED ON SEVERAL SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE ACCELERATOR PEDAL MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,700.

I HAVE A 2013 VW PASSAT SEL TDI AND HAVE HAD TWO INCIDENTS SO FAR WITH THE VEHICLE. I BOUGHT THE CAR NEW IN SEPTEMBER 2012 AND IN JANUARY 2013 WITH ABOUT 4000 MILES ON IT THE CAR WENT INTO LIMP MODE. THE CAR WOULD NOT EXCEED 30MPH AND A FEW LIGHTS APPEARED ON THE DASH. I TOOK IT TO THE DEALER AND WAS DIAGNOSED WITH A TURBO ISSUE. THE HAD RESET SOMETHING AND TOLD ME THEY WOULD CALL ME WHEN THE PART WAS IN THEY NEEDED TO REPLACE. A FEW DAYS LATER THE CAR WAS BACK TO RUNNING WELL. THEN ON AUGUST 25TH THE CAR BASICALLY DIED WHILE IN MOTION WITH A LOSS OF BRAKES AND POWER STEERING. WE HAVE 6600 MILES ON THE VEHICLE AT THE TIME OF THE SECOND INCIDENT. TRIED TO RESTART THE CAR AND AS THE ACCELERATOR WAS DEPRESSED THE CAR WOULD STALL AGAIN AND AGAIN. HAD TO DO THIS FOR A MILE OR SO TO GET THE CAR HOME, VERY DANGEROUS, BUT SINCE IT WAS A SUNDAY WE COULDN'T GET A HOLD OF THE DEALER. ON AUGUST 26TH (NEXT MORNING) WE HAD IT TOWED TO THE DEALER SHIP AND CURRENTLY AWAITING DIAGNOSIS. MY WIFE AS WELL AS MYSELF ARE NOW WORRIED ABOUT DRIVING THE CAR ANYWHERE AS WE FEEL SOMETHING IS GOING TO HAPPEN AGAIN. WE BELIEVE THAT THIS IS A SERIOUS SAFETY ISSUE AS WHEN THE CAR STALLS THERE IS NO POWER STEERING OR BRAKES. *TR

WE RECENTLY PURCHASED A BRAND NEW 2013 VW PASSAT FROM CRESTMONT VW, POMPTON PLAINS, NJ. THE CAR DROVE EXTREMELY WELL FOR THE FIRST FEW WEEKS. SHORTLY THEREAFTER, THERE WERE LOUD BEEPING AND WARNING SOUNDS FROM THE DASHBOARD CONTROL PANEL AND THE CAR STARTED TO LOSE SPEED. UPON VW SUGGESTION, WE TOOK IT TO CRESTMONT SERVICE DEPT. IT APPEARS THERE WAS MOTOR OIL SPEWING ALL OVER THE ENGINE. A WEEK LATER THERE WERE LOUD NOISES EMANATING FROM THE ROOF AREA EVERY TIME THE VEHICLE NEGOTIATED A BUMP IN THE ROAD. ONCE AGAIN CRESTMONT VW SERVICE DEPT. EXAMINED THE CAR AND THEY DETERMINED THE ENTIRE SUNROOF PANEL HAD TO BE DISMANTLED IN ORDER FOR ADDITIONAL INSULATION COULD BE ADDED TO THE ENTIRE ROOF, TO DAMPEN THE SOUNDS DURING NORMAL, CURSORY DRIVING CONDITIONS. BOB GROSS, THE SERVICE DEPT. MANAGER AT CRESTMONT VW HAS LEFT ME A DETAILED VOICEMAIL INFORMING ME THAT HE RECEIVED A TECH BULLETIN FROM VW, NOTIFYING ALL DEALERS THAT THERE WERE PLASTIC SHAVINGS LEFT BEHIND DURING THE MANUFACTURING PROCESS THAT CAUSED THE OIL TANK TO RUPTURE, RESULTING IN MOTOR OIL TO GUSH PROFUSELY, WHICH CAN LEAD THE CAR TO STALL AND POSSIBLY THE ENGINE TO CEASE. I HAVE WRITTEN TO [XXX], GM FOR VW NORTH AMERICA, AND TO [XXX], PRESIDENT AND CEO OF VW NORTH AMERICA. NEITHER OF THEM DENY THE CLAIMS. IT IS CLEARLY EVIDENT THIS VEHICLE NEED ADDITIONAL SCRUTINY TO RECTIFY THE INHERENT FLAWS, SHORTCOMINGS AND INADEQUACIES THAT ARE PREVALENT FROM THE LACK OF OVERSIGHT DURING THE MANUFACTURING PROCESS. THE SOLE OPERATOR OF THIS VEHICLE IS MY SON WHO RECENTLY TURNED 17. *TR

STEERING: VEHICLE PULLS TO AN EXCESSIVE AMOUNT POTENTIALLY LEADING TO INJURY OR DEATH. IT DOES NOT TRACK STRAIGHT AT ALL, NO MATTER IF IT'S ON THE LEFT LANE OF THE ROAD, CENTER CROWN OF THE ROAD OR IN THE RIGHT LANE (NO CURVES. I TOOK THE VEHICLE IN TO THE DEALERSHIP OVER 4 TIMES THINKING IT MAY BE AN ALIGNMENT PROBLEM. I WAS TOLD THE SECOND TIME THAT IT PULLS HARD TO THE RIGHT AS A "SAFETY MEASURE", TO LEAD THE CAR TO THE RIGHT SHOULDER TO GET OFF THE ROAD ON TO THE SHOULDER. ASKED THE SERVICE ADVISOR TO SHOW ME WHERE VW HAD DISCLOSED THIS AS A "SAFETY" MEASURE. THERE WAS NO SUCH DOCUMENTATION. I TOOK IT IN TO ANOTHER VW DEALERSHIP IN MY SAME CITY. THEY DID WHAT THEY SAID WAS THE 'BEST THEY COULD DO WITHOUT EXCEEDING VW'S SPECIFICATIONS. THIS IS A DANGEROUS DEFECT AND THE SECOND DEALERSHIP ADMITTED TO ME THAT VW WAS HAVING SOME PROBLEMS WITH THIS ISSUE. LIGHTS/ELECTRICAL: THE LOW BEAM LIGHT WENT OUT ON THE DRIVERS SIDE OF THE VEHICLE. I TOOK IT TO ONE OF THE DEALERSHIPS IN MY CITY. I THOUGHT IT WENT OUT TOO SOON BUT SUSPECT IT WAS AN ISSUE. IT TURNED OUT TO BE MORE THEN A SIMPLE BURNT OUT BULB. THE WHOLE LIGHT ASSEMBLY HAD TO BE REPLACED BECAUSE OF WHAT THE SERVICE ADVISOR TOLD ME WAS INDEED A PROBLEM VW WAS HAVING WITH THE ELECTRICAL CONNECTION MAKING CONTINUOUS CONTACT (LIKE A PLUG & RECEPTACLE). HE STATED THAT THEY HAD CHANGED THE DESIGN IN THE 2014 MODELS BECAUSE OF THIS DEFECT IN THE 2013 MODELS. I REQUESTED THAT SINCE IT WAS A KNOWN ISSUE, I WOULD LIKE THEM TO RETROFIT OR CHANGE OUT THE PASSENGER SIDE LIGHT. HE STATED TO ME HE WAS NOT AUTHORIZED TO CHANGE THE DEFECTIVE UNIT UNTIL IT ACTUALLY FAILS. THIS IS POTENTIALLY DANGEROUS AS IT CAN HAPPEN AT NIGHT WHEN LIGHTS ARE REALLY NEEDED, AND DURING THE DAY IF LIGHTS NEED TO BE ON FOR SAFETY WHERE IT IS REQUIRED ON SOME OF THE MORE DANGEROUS ROADS. GET IT IN WRITING WHAT IS WRONG-NO GLOSSING OVER. *TR

CAR OWNER WAS DRIVING AT APPROX. 60MPH REACHED ACROSS THE SEAT THE CAR SWERVED SHE OVER CORRECTED TWICE DUE TO VERY "TOUCHY" STEERING. THE CAR THEN CAREENED ACROSS FOUR LANES OF TRAFFIC, AND DOWN A 30FT EMBANKMENT BOUNCING OFF SEVERAL TREES. THEN STRIKING ONE HEAD ON WITH ENOUGH FORCE AS TO BEND AND PUSH BACK THE FRAME. NONE OF THE FIVE AIR BAGS THIS CAR IS FACTORY EQUIPPED WITH DEPLOYED. THE DRIVER SUSTAINED MANY BUMPS AND BRUISES ALONG WITH A SHATTERED ANKLE WHICH REQUIRED SURGERY TO PLACE TWO STEEL PLATES IN HER ANKLE. RECOVERY IS EXPECTED BUT IT WILL TAKE SEVERAL MONTHS. UPON REPORTING THE CRASH AND NON-DEPLOYMENT OF THE AIR BAGS TO THE DEALER WHERE THE CAR WAS PURCHASED, ALL THE SALESMAN HAD TO SAY WAS "THANKS FOR GETTING OUR LEMON OFF OUR LOT". *TR

BRAND NEW CAR AND THE PLASTIC OVER THE STEERING WHEEL AIRBAG IS CRACKING AND DISINTEGRATING. IT HAS FORMED A CRACK THAT IS STARTING AT THE BOTTOM AND FORMING A CIRCLE AROUND THE EMBLEM IN THE CENTER. RESEMBLES A QUESTION MARK. PICTURE OF IT STARTING SHOWN HERE IN THE LOWER RIGHT OF THE EMBLEM. HTTP://S191.PHOTOBUCKET.COM/USER/LIGHTFLYER1/MEDIA/2013%20PASSAT%20TDI%20SEL/IMG_20130603_122923_ZPS5DBE1CA3.JPG.HTML OTHER REPORTED OCCURRENCES AT WWW.TDICLUB.COM HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?P=4206936#POST4206936. *TR

I PURCHASED THE VW PASSAT IN DECEMBER 2012. I NOTICED WITHIN THE FIRST WEEK THE SLOW RESPONSE OF THE NAVIGATION BUT I THOUGHT MAYBE BECAUSE OF THE COLD WEATHER. I LIVE IN MICHIGAN. WHEN SPRING CAME AROUND I STILL SAW THE SLOW RESPONSE AND IT WAS AGITATING ME. I PUT THE CAR IN REVERSE AND BACK OUT OF MY DRIVE WAY AND THE CAMERA STILL DOESN'T COME ON TILL AFTER. AT THE SAME TIME MY SEAT WAS SQUEAKING. I TOOK IT TO THE DEALER AND THEY SAID THE SEAT IS FINE AND THEY WILL ASK ABOUT THE NAVI UNIT. AT ONE POINT THE NAVI RESTARTED WHILE I WAS DRIVING. I TOOK IT BACK TO THE DEALER AND SHOWED THEM HOW SLOW IT RESPONDS AND THEY GOT APPROVAL TO REPLACE IT. I ALSO SHOWED THEM THE SEAT THEY LOOKED AND SAW THAT IT WAS CRACKED. HOW CAN A SEAT CRACK? THE SECOND NAVI UNIT HAD THE SAME RESPONSE TIME. IT ALSO RESTARTED WHILE I WAS DRIVING. I TOOK IT TO THE DEALER AND THEY CALLED VW AND THE TECHNICIAN ON THE PHONE TOLD THEM THAT THE SD CARD I AM USING FOR MY MUSIC IS TO LARGE OF MEMORY PROBABLY THAT'S WHY ITS SLOW. NOW I AM AN ENGINEER AND THAT IS JUST ABSURD. I CALLED VW AND THEY SAID I CANT TALK TO A TECHNICAL EXPERT THEY WILL HAVE TO CALL THE DEALER SHIP. HAVE NOT HEARD ANYTHING AND THE DEALER HAS NOT AS WELL. I THEN MOVED ALL MY MUSIC TO THE INTERNAL HARD DRIVE AND TOOK IT TO THE DEALER AND THEY SAID WILL CALL THEM AND EXPLAIN TO THEM WHAT IS HAPPENING. THE MUSIC IS NOT THE PROBLEM EVEN WITH OUT ANY MUSIC THE UNIT IS VERY LAGGING. IF THE NAVIGATION UNIT BOOT UP IS SLOW THAT IS FINE. WHAT IS THE PURPOSE OF THE CAMERA IF I CAN BACK OUT OF MY DRIVE WAY OR ANY PARKING SPOT START TO DRIVE THEN SEE THE CAMERA. NOW SOMETIMES IT WORKS BUT MOST OF THE TIME THE UNIT TAKES CLOSE TO A MINUTE OR SO TO BOOT UP. ALSO THE NEW SEAT THEY PUT IN IS BEGINNING TO SQUEAK AGAIN. *TR

AS MANY OTHERS HAVE STATED ON THIS SITE AND ALL OVER THE INTERNET, THE BACK-UP CAMERA IS RIDICULOUSLY SLOW TO COME ON. MOST TIMES, I CAN BACK OUT OF MY DRIVEWAY, STOP, AND BE GOING FORWARD DOWN THE STREET BEFORE THE BACK-UP CAMERA EVEN COMES ON. AT THAT POINT, I'M DRIVING UP TO A BLOCK AWAY WITH MY BACK-UP CAMERA STILL ON. WHILE MOST OF THE TIME THIS IS SIMPLY AN ANNOYING INCONVENIENCE, IT IS ALSO A VERY REAL SAFETY ISSUE. ONE OF THE REASONS I BUY CARS WITH BACK-UP CAMERAS IS TO MAKE SURE I'M ABLE TO SEE ANYTHING SMALL (LIKE A CHILD, BIKE, ETC.) BEHIND THE CAR WHILE BACKING THAT MY MIRRORS WON'T SHOW. MY LEXUS ALSO HAS THIS CAMERA (AS DID MY PRIUS THAT I TRADED FOR THE PASSAT) AND IT CAME ON WITHIN ONE SECOND OF PUTTING THE CAR IN REVERSE. THE PASSAT IS ROUTINELY TAKING 6-8 SECONDS, AND HAS TAKEN AS LONG AS 15 SECONDS TO TURN ON. I'VE NOTICED THAT IT IS NOT JUST THE CAMERA THAT IS SLOW. MANY OF THE OTHER FUNCTIONS OF THE TOUCH SCREEN ARE ALSO SLOW TO REACT. THE VW DEALER I BOUGHT THE CAR FROM SAYS THAT VW IS AWARE OF THE ISSUE BUT IT IS SIMPLY A SLOW PROCESSOR SO THERE IS NOTHING THEY CAN DO ABOUT IT. *TR

THE BACKUP CAMERA IS VERY SLOW TO RESPOND WHEN PLACING THE VEHICLE INTO REVERSE (15-25 SECONDS). FREQUENTLY, THE CAMERA WILL NOT ACTIVATE UNTIL THE VEHICLE HAS COMPLETED BACKING UP AND THE VEHICLE IS PLACED INTO DRIVE. VOLKSWAGEN IS AWARE OF THE ISSUE, HAVING IDENTIFIED IT IN A VW TECHNICAL BULLETIN. I CONTACTED VOLKSWAGEN CUSTOMER CARE IN AUBURN, MI, ABOUT RESOLVING THE ISSUE. I RECEIVED A LETTER FROM[XXX], DATED 22 APRIL 2013, WHICH STATED: ". . . YOUR VEHICLE IS OPERATING AS PER ITS DESIGNED INTENT. AS SUCH, WE WILL NOT BE ABLE TO MAKE A REPAIR TO [THE] SYSTEM." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 05/05/14.*JB

THE REAR VIEW CAMERA TAKES 10-15 SECONDS TO START UP NEGATING THE SAFETY IT IS SUPPOSED TO PROVIDE. VW USA NOTIFIED AND WERE NOT HELPFUL AND SAID THEY'VE NEVER HEARD OF THIS PROBLEM.

DRIVING MY PASSAT TURBO DIESEL ON I-81 NOTED A LOSS IN POWER; DROVE THE CAR HOME (ABOUT ANOTHER 3 MILES) AND NOTED A STRANGE HUMMING SOUND FROM UNDER THE HOOD. NEXT DAY THE SOUND WAS STILL THERE, WITH A BLINKING GLOW PLUG LIGHT AND THE ENGINE LIGHT WAS ON. SPOKE WITH DEALER AND CAR WAS TOWED IN; TWO WEEKS LATER THE CAR WAS BACK WITH A NEW TURBO IN IT. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT (N/A). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, A VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CRASH FORCED THE VEHICLE INTO A CONCRETE WALL. A SECOND VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE CAUSING THE VEHICLE TO CRASH INTO THE WALL A SECOND TIME. THE AIR BAGS DID NOT DEPLOY. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE SCENE AND SOUGHT MEDICAL ATTENTION AT THE HOSPITAL. THE CONTACT SUSTAINED A CONCUSSION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.