2012 Volkswagen Passat Problems & Complaints

The tire size is 235/45r18 and the tread is coming off, we just noticed it and there has not been any accident nor incident

Sunroof shattered without warning

We would have been in a life threating situation (very cold) if we would have not walked down highway to get internet service to look up the issue. What happened. We drove up from Phoenix to the mountains in Arizona. When starting the car after a stop (to look at a heard of Elk in a pasture) the car would not start. It would briefly start for a second then die. The dash lit up with many errors. We were stranded with no cell phone service with night approaching. We walked down the road and got cell service again and called family. Found out from online video while waiting for family to arrive you could disconnect the battery and reconnect to get the car started. We did this and it worked but engine light still was on. Car would not start again next morning and dash lit up. We would have been in a really bad situation (very cold) if we would have not walked down highway to get internet service to look up the issue. More internet research shows thousands of people have this problem.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bags warning lights were illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 18V148000 (AIR BAGS); however, the part to do the recall repair was not yet available. The air bag warning light illuminated and remained illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I received a a notice of recall from Volkswagen for my airbag. In my 2012 Passat. I made an appointment with AutoNation Mall of Georgia Volkswagen service department for repair. I brought my car in on my appointment date and was informed upon my arrival that there is a back order of these airbags. Their recall says that the airbag May deploy at any time due to temperature and or humidity changes. I was not given a solution for repair, just told" the tariffs have impacted the arrival of the airbags for this recall. " This is not the first time this has happened to my vehicle. I've even had to pay out of pocket to get the airbag replaced because Volkswagen did not have the part in stock. At this point I'm frustrated and feel that my safety is being put at risk.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS). The dealer was contacted; however, the contact was informed that parts were available for the recall repair. The vehicle was not repaired. The manufacturer was contacted about parts not being made available. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2012 Volkswagen Passat. The contact stated that soon after an unknown air bag recall repair was performed on the vehicle, the air bag warning light illuminated intermittently. The dealer was notified of the failure and provided a fee for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

I noticed a fuel smell in the cabin area that continued to get worse. After pulling the back seat I was able to visually see the fuel pump that had lots of micro cracks which was causing a fuel leak. The leak was very dangerous and caused major foam damage to my rear seat and was a major hazard had anything caused an ignition in the cabin, it certainly would have burned the vehicle. I saved the fuel pumped after having a local shop replace it.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was made aware of the failure. The contact was informed that parts were not available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 70,000. VIN tool confirms parts not available.

I have contacted VW repeatedly to have recall service and I have been advised that no parts, due to tariffs..even prior to tariffs.. I can’t inspect my car and my registration will be suspended.. I am also concerned about my safety..

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 18V148000 (Air Bags); however, the part to do the recall repair was unavailable, and was on national backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was on a national back order. The contact had not experienced a failure. Parts distribution disconnect.

Hello, I received a letter in the mail in December about safety recall 69E6 Driver Frontal Airbag Inflator. I contacted two separate VW dealers since then and both said they would get back to me and now we are almost in June and it is my family's main transportation vehicle and I have two babies under [XXX] and with the temperatures rising more and more it's extremely stressful when my wife and daughters are in the car with me. If we can please resolve this problem as soon as possible I would be so grateful. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

Received Important Safety Recall letter dated December 2024 from VW. NHTSA: 24V834. Safety Recall 69EG. Today is May 16th, 2025. Dealers have no parts, BUT this is a safety recall. How can this be remedy asap, before accidents occurs? No ETA as to when parts are available according to 2 dealership I've contacted. Thank you for your help.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 18V148000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. After contacting other dealers in the area, the contact was informed that parts were not available for the recall repair. Parts distribution disconnect.

I've repeatedly tried to contact manufacturers about this recall in which they state they will call back and never due , i feel this is a immediate problem and should be fixed due to it may cause harm or death

I have recall on my vehicle for driver frontal airbag. I contactes both my local dealerships and VW USA. I have been told that the part needed in on backorder and they have no ETA for availablity. I feel extremely unsafe driving a car with malfunctioned driver airbag which may explode any time and cause fatal injuries. I asked VW to provide me a loaner or to reimburse me for rental but they didn’t accept.

The manufacturer and their authorized dealer have been unable to fix this for me. VW Customer Care has no answers, and my local dealer (Southpoint Volkswagon) will not have the parts until May. Basically everyone is saying there's nothing to do but wait, while there's a part of my car that could explode causing injury or death.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The fuel pump design to last the life of the vehicle exploded this is a 10k fix they ( extended the warranty to 120000 miles instead of replacing the bad pumps im at 1290000 miles i don’t understand how this is acceptable given the amount of issues and occurrences the fuel pump has exploded

The contact owns a 2012 Volkswagen Passat. The contact that the air bag warning light was illuminated, and the vehicle was taken to the dealer, where the clock spring was replaced under NHTSA Campaign Number: 15V483000 (Air Bags) in 2022; however, the failure recurred. The contact stated that the air bag warning light was illuminated while driving. Additionally, the steering wheel made an abnormal click sound, and the horn was inoperable. The dealer was notified of the failure and charged a diagnostic testing fee. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 145,000.

Stop on middle of the freeway twice and one on the road. Be replace the hoof 24 months ago now again dealer claim need to change the whole fuel system it’s 2012 Passat to modification done 2017. For another 6900 dollars this consumer ripoff by be. Car now is in the dealer. It’s dirito brothers volkswagon. 2020 n main st Walnut Creek. Scary to stop on [XXX] with this at night with a dog onboard. Very confused vw customer who 2 other vw. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Volkswagen Passat 2012 Passat key won't go into ignition - Trying to fit my key into ignition will not go in and or Turn [XXX] [XXX] Removing the plastic steering wheel shroud, (T25 x3) then remove VW ignition switch, Black plastic piece under spring pressure needs to come out, this piece is the piece that pushes the white plastic piece infront of the key. When this is removed, re-assemble. This same problem plagued my wife’s car, and me as I was dispatched to rescue her. There is a chance replacing all of this with new might fix the issue but removing the un-needed part accomplishes the same end goal, reliability for no cost, and no spray into ignition. [XXX]  Volkswagen ignition switch repair and diasssembly See [XXX] for full details. Volkswagen ignition switch repa... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Any time it rains and the car goes through a deeper than surface level puddle/wet area where the nose of the car has to dip down (think by railroad tracks, high water retention areas with lack of drainage, etc) as soon as the car dips down into the water, the steering wheel will lock up and I am unable to turn. It's severely dangerous as there is no give at all to the wheel as it is solidly locked and if you happen to be taking a curve or changing lanes etc, you will not be able to turn the car. My husband and myself have narrowly escaped severe car accidents as this is random and there is nothing you can do except try to force the wheel to turn. When I say the wheel is locked, it's a good 15-20 seconds of desperation trying to turn the wheel before it finally unlocks and I am able to correct the direction of the car. Living in FL with high rainfall chances, including sporadic downpours that unfortunately leave situations like this to occur often, it is a severe safety risk for myself and for other drivers. I have been lucky so far that when this has occurred I have been able to eventually correct the steering, however there have been several severe near misses that are completely out of my control. Please help find a solution, as there doesn't seem to be a fix for this anywhere that I've looked. I do not want to spend money I don't have taking it from dealership to dealership for them to be just as stumped as we are. I have two young kids and not only do I not feel safe letting them in the car, I seriously dread any time it rains because of this issue. I'm not talking about driving through deep bodies of water, but normal rainy weather situations on everyday roads that are otherwise uneventful. Unfortunately I am in an area where water seems to gather quite a bit on the everyday roads I need for work and this situation is truly unavoidable. I put one date below as when it occurred, but it has happened several times in the last week alone due to heavy rains

The contact owns a 2012 Volkswagen Passat. The contact stated that while turning the steering wheel in either direction, there was a clicking sound was coming from the steering column. Additionally, while operating the vehicle, the air bag warning light remained illuminated, with the cruise control feature inoperable. The vehicle was taken to the local dealer who diagnosed that the clockspring was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that the failure was repaired on two previous occasions. The manufacturer was not yet notified of the failure. The failure mileage was 120,000.

The electrical system failed. It has been to numerous mechanics many refusing to do the work. The car cuts off while driving randomly. When ignition is turned off and then turned back on car starts again. No light on dash alternator ecu fuel pump fuses all replaced in effort to try to find the issue with no avail. Car cuts off in mid traffic and then stalls .This is life threatening and should be addressed . No mechanic wants to work on this particular year and model car. Car has been inspected by Volkswagen dealer. No warning lights sounds or dashboard notifications.

The contact owns a 2012 Volkswagen Passat. The contact stated while driving approximately 40 MPH, the vehicle stalled and lost motive power with the battery warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was then towed to a local dealer who informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.

My airbag light is on. Had a test done and it also indicated airbag problem. My car was supposedly repaired of this defect some time ago, but here we are. Also when entering my VIN for any recall; it lists defective light. Previous work done by Audi/VW of Jackson, Ms. On 12/9/22 the airbag indicator light and service light is on.

Bought in July and had 38461 miles and only put 3000 miles since bought. Driving down the road and it started raining and had 2” of water in my drivers side floor board. Took to jack Morris auto glass and they looked at it and said the pan on the driver’s side of the sunroof was cracked. He told me that driving it was risky as it could catch fire and cause electrical issues. Please advise.

The contact owns a 2012 Volkswagen Passat. The contact stated that the vehicle was leaking an unknown fluid underneath the vehicle. The vehicle was taken to the dealer, and the contact was informed that the vacuum pump, oil pan, and the gaskets needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised the contact to contact the NHTSA Hotline to file a complaint. The failure mileage was 193,211.

Clock spring was replaced then went out again. Daughter now has a car with no air bag, no horn and none of the electrical working on staring wheel. We are told it will take 6 months for the part, but reading online seeing people waiting over 10 months now for the part. Dealer has no solution and says VW needs to take care of it.

My car has had previous airbag recalls and on 09/07/22 the airbag error is now populating on my dash and is tripping up other lights on dash. I believe the same airbag issue is reoccurring again and needs immediate attention to ensure drivers lives are safe and protected.

Error airbag message

CLOCK SPRING FAIL AIRBAG LIGHT IS ON HORN IS NOT WORKING DANGEROUS TO DRIVE CAR LIKETHIS

This car has had the clock spring recall fixed a few years ago. The replaced part has since failed (confirmed by the same dealership that replaced it). Dealership indicates this is a free warranty repair but Volkswagen has had this part on backorder for 3 months now since I've had it looked at. How are they getting away with a recall part on backorder for such an extended period of time?

-I was parking my car in 95 degrees a hot day and an error air bag light came on on my 2012 Passat my car has never involved in a car accident I bring my car to the mechanic and it said passenger occupant detection system control module. -This is very risky to others because if the air bags fail I could have an accident I have 2 small child I don’t want my air bags deploy. This is the first time it happen to me before. 2 year ago the dealer replace a harness but the car under warranty am very scare that the air bags can deploy and have an accident.

Car needs new clock spring. When parking vehicle and turning, hear a crack sound and airbag light came on, horn wouldn't work and none of the buttons on steering wheel work. Part is backordered and has been for a very long time. Don't know what to do as this is my son's car (age 19) and it's unsafe to drive. Also, don't want to pay a dealer $165 to run diagnostics when we are certain of the problem and know the part is not available ( was told there are over 8000 people ahead of me waiting for the part). It is unlikely we could sell the car with this problem. VW needs to do something (buy back the cars?).

Back in August of 2015, there has been a repair/recall for the clock spring for Volkswagen Passats. I have had it fixed and it has a warranty on it until 2027. The part has failed 4 times with the most recent failure occurring at the beginning of April. The Volkswagen dealership has had the car since 4/7/2022 and I have been driving a rental that the dealership has been paying for. I received a call earlier today from the dealership telling me that they were having to release the car back to me by EOD 6/10 because the ETA for them receiving the part is unknown. This is incredibly unsafe that Volkswagen is having the dealerships release the cars back when the issue still has not been fixed. I understand that it’s not cost effective for them to keep covering the cost of rentals, but they should not be releasing unsafe vehicles back to their owners. I spoke to the general manager of the Volkswagen location my vehicle is currently at and the only really solution I was given is to have them evaluate the condition of the car to give me a trade-in value to buy a new vehicle, which I can’t afford right now. I understand that the manufacturer has issues but this seems like a huge liability and that Volkswagen does not seem to care about the safety of those who drive their vehicles.

The contact owns a 2012 Volkswagen Passat. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 15V483000 (Air Bags) and the recall repair was completed. The contact stated the air bag warning light illuminated after the recall. The contact took the vehicle to the dealer who confirmed that the previous repair had failed and the clockspring needed to be replaced. The vehicle was not repaired a second time. The dealer was notified of the failure and confirmed that the VIN was no longer under recall. The manufacturer was not made aware of the issue. The approximate failure mileage was 100,000.

The contact owns a 2012 Volkswagen Passat. The contact stated while reversing out of a parking space at approximately 3 MPH and turning the steering wheel, she heard a loud clicking noise coming from the wheel. The contact stated that the air bag warning light illuminated along with an error: air bag message on the instrument panel. Additionally, the contact stated that the horn ceased functioning. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the clockspring needed to be replaced. The contact was advised by the dealer that the clockspring was on back order. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 275,000.

I heard a loud crack while turning my steering wheel and now I have an "Airbag Error" message and the controls on my steering wheel do not work. Is this related to the Airbag recall? Is it the Steering Wheel Clock Spring?

Although this site has my car listed with ZERO unfixed recalls, that is not true. I received a recall notice for the clockspring on this vehicle, called my local dealership and was told it was no big deal, just to have it fixed when I brought my car in for 80k mile servicing. At that time, the clockspring had not yet broken and my car only had 50k miles on it. Late last October, my clockspring broke and I took it to the dealership. They ordered the part but said it was on backorder and it is STILL on indefinite backorder. I have now been driving more than 6 months with NO airbags, NO horn and NO hands free steering wheel controls. The dealership will not give me a loaner until my vehicle is made safe to drive. I have reached out to VW headquarters, the consumer product safety commission and the NTSB. I am on an online chat site where it is apparent there are thousands of us who cant pass state safety inspections and have had to park our vehicles or are driving them out of necessity, like myself. I am a widow who works full time and cant just buy another vehicle so easily. I believe VW should either buy our vehicles from us or give us loaners until they can be made safe to drive. People will have accidents and VW will wish they had done something. It should not get to that point! My local dealership told me the VW clockspring is made in Ukraine - so obviously this is not getting resolved by VW anytime soon. Please help! Thank you for your time. The failure of these parts leaves the vehicle with no airbags, horn or hands free controls on the steering wheel. Consumer stated there are thousands of us out here with unsafe and disabled vehicles and we can get no response at all from VW. Dealership stated the part is on indefinite backorder and consumer has already been without airbags, horn, etc for more than 6 months now. Consumer believes VW should authorize loaner vehicles until ours can be made safe to drive or purchase the vehicles to get them off the road. Right now, consumer can’t sell them, can’t pass state safety inspections and are unfortunately left to take a chance and drive them.

Lost power reconnect batter n steering locked

The Air Bag warning light turned on and i called the VW Queensboro dealership in Queens NYC. They told me they have the clock spring part to repair the open recall on my car. However, when i came in on August 31 2021 they inspected the car for 4 hours and then told me they don't have the part on hand. I returned to the VW Queensboro dealership on September 2nd 2021 to replace the clock spring. Within 6 weeks of the clock spring replacement, the airbag sensor turned on again. I scheduled an appointment at the VW Queensboro dealership on October 26 2021, and they replaced the clock spring again. In middle of March 2022 the air bag sensor turned on again, and i have an appointment at the VW Queensboro dealership on March 21 2022. In preparation for this appointment, the dealership told me that they do not have the clock spring in stock (appointment was scheduled over a week before the appointment itself) and they refuse to order the replacement clock spring until they do an inspection. This will lead to a 5th appointment to repair the clock spring, as well as forcing me to drive without an air bag for at least 2 weeks.

I was driving this particular day through a busyfour way stoplight intersection around time school was dismissing so 3:30ish PM. And I lost all power to my vehicle with just the battery light flashing once. I barely made it out of the i intersection and to the shoulder of the road as there was no power steering and i had to pump my breaks to stop. I called the local police and let them know it would be towed tomorrow morning. The tow bill was 100 dollars and i had replaced the battery thinking it was the problem. The brand new battery drained in two minutes tops after install alternator was tested and fuses were in working order all except for one that went to my12 volt charging port which was replaced as well as serpentine belt was replaced with alternator test. The battery still drains instantly and when speaking with volkswagon suntrup in sunset hills st. Louis which is the nearest Volkswagen dealership about 30 minute drive my car still is under a dealership warranty for the national emissions recall that was just fixed after i purchased the vehicle. The dealership refuses to come get/ fix/ diagnose or rectify vehicle although admitting to knowing this year has parasitic draws instally killing a brand new battery even while driving was/is a very dangerous situation for me and my family. This car has been sitting in my drive way now for 6 months while nothing is being by vw and i am without safe or working transportation for my family. Ive also been told by vw. That they cant find some parasitic draws and are confused as me!

The clock spring has went out on my 2012 VW Passat, but VW does not have them in stock, nor do they know when they'll have them in stock. This means that the drivers air bag will not work in the event of an accident. They are not doing a recall, but are doing an "extended warranty". They are knowingly putting unsafe vehicles out on the road.

On the 29th of January, upon turning on my car and turning my steering wheel, I heard a "clicking" noise, and immediately on the dash my airbag light displayed along with a message saying, "Error: Airbag". After driving, I realized that my horn no longer worked and the controls on my steering wheel were inoperable. When I arrived at my destination, I began looking up the issue and things that could cause the airbag light to display, along with causing the other issues I was experiencing. The first thing that popped up described a recall that was initiated in 2015 for the clockspring piece failing, which causes the airbag light to display, the horn to not work, as well as the controls on the steering wheel to not work. I looked up the CarFax on my specific vehicle and found that this clockspring piece was replaced on my car back in 2016 (before I owned it), so on the following Monday, I called my local Volkswagen dealership where the guy confirmed that this had been a recall that was previously fixed on my car and offered me an appointment for the 24th of February to confirm that this was the issue going on with my car. As I was unsatisfied with waiting this long, I called other local Volkswagen dealerships to see if they could get me in sooner. The York Volkswagen dealership got me in on the 4th of February, ran diagnostics, and confirmed that this was the issue with the car, the clockspring needed to be replaced, again. However, it was relayed to me that this piece is part of a nationwide backorder and that they could not give me a time frame of when they would be able to replace this piece for me, all they could do was tell me that the part had been ordered for me and they would call me when the part arrived. Upon asking what I was supposed to do in the meantime, as far as driving with this extreme safety issue or do as my inspection is coming up and will not pass inspection with the airbag light on or the horn not working, no one was able to give me any guidance.

The clock spring that's located within the steering wheel with the airbag is defective. I just got it fixed in Nov 2021 and its broken again, and it now Jan 2022. Only 2 months it survived. Each time the dealership fixes the problem, its like they put a band aid on the issue and give it back. Its not fair that VM has these known issues with the airbag/ clock spring and the consumer has to PAY to fix the mechanical problem that was not caused by the owner.

My 2012 Passat was supposedly repaired under a recall action for the clock spring. However, same symptoms began to occur later in time and now it is apparent that the issue has not been solved and needs to be re-accomplished.

The airbag light came on, so I suspected the clock spring had gone bad. I looked up the information on the internet and it showed a recall for my model and year. after calling the dealer, they said i should have been notified, but now my car had too many miles for them to complete the repair as covered by the “recall”. My car has 140k miles and the "recall" has a limit of 120k. I decided to go ahead and purchase the part on my own to complete the repair, as this is my wife's car and her driving with no airbag isn't safe. Unfortunately, there are no replacement parts available, which begs the question... how many of these things are faulty? Apparently quite a few. I called VW customer service and noticed that their website touts how dedicated they are to customer safety and satisfaction. Top priority they say. This was disproven in short order. the customer service person, a nice young lady to begin with informed me that although all Passats use the same clock spring, my vehicles VIN doesn’t' fall under the actual recall, my vehicle was given an extended warranty up to 120k miles. It doesn’t' make sense to me, so i explained to her how i felt that was ridiculous and unfair, considering they know the part is faulty, however the pressing issue is my wife is driving a vehicle with no airbag and i cannot get a new part to replace it, to which she said VW is unable (i surmise unwilling), to help. If the part is so faulty that not a single dealer that i can find has one available to sell to me, how can the recall not include all vehicles with that part? I take great care of all my vehicles, which is likely why the part lasted longer than most. I just need a part to make my vehicle safe again. Any help getting VW to increase proproduction would be appreciated and with a faulty part, potentially discount the absurdly high price for those of us unfairly left out of the recall.

While driving at unknown speed airbag error light illuminated and horn and steering radio controls became inoperative. Diagnosed as clock spring broken which was replaced under previous recall. Estimated repair costs now estimated at $600 and not covered under warranty.

The DPF keeps causing the engine light to come on when there isn’t anything wrong but it also makes the car use more fuel every time this happens

I purchased my Passat in Pasadena California. I now reside in Nevada. The closest dealer to me is Lithia Volkswagen of Reno 1050 E Plumb Ln #110, Reno, NV 89502. This is an hours drive for me. I have called and explained to this deal that I need my airbag recall fixed. Each attempt, I am advised that they will have to check on the parts and get back to me. They never do. How can I take car of my dangerous recall? I also have questions as to the logistics. Do I make a day of this? Would I be required to leave the car for long etc.

THIS VEHICLE HAS PROBLEMS SINCE DAY ONE I BOUGHT IT AIR BAG LIGHT CAME ON I DON'T THINK THE RECALL WAS DONE PROPERLY CAUSE I HAVE SAME ISSUE AS IT WAS STATED BY OTHER DRIVER'S AIRBAG LIGHT ON STEERING MAKING NOISE IT'S RIDICULOUS

FAILURE OF THE ABS CONTROL/PUMP ON MY 2012 VW PASSAT WITH LESS THAN 100,000 MILES ON IT CAUSING UNSAFE DRIVING CONDITIONS. I LOOK ONLINE AND SEE THAT THIS IS A SIGNIFICANT SAFETY ISSUE FOR VW OWNERS I SENT THIS TO VW AS A CONCERN AND TO NHTSA AS A CONCERN PREVIOUSLY BUT NEVER HEARD ANYTHING FROM EITHER ONE.

I HAVE HAD TO HAVE WORK DONE ON THE THROTTLE BODY THREE TIMES BEFORE THIS REPAIR. AS I HAVE BEEN DRIVING, I HAVE HAD CRUISE CONTROL LIGHT WITH AN EXCLAMATION POINT COME ON ALONG WITH THE EPC LIGHT AND CHECK ENGINE LIGHT. AFTER THE LIGHTS COME ON, I CAN DRIVE ABOUT A MILE BEFORE I LOOSE COMPLETE POWER AND CANNOT ACCELERATE ABOVE 15MPH. THIS HAS HAPPENED WHILE I HAVE BEEN DRIVING AROUND TOWN. THE DEALERSHIP IS RECOMMENDING A FULL THROTTLE REPLACEMENT ALONG WITH THE VACUUM PUMP. I HAD A COMPLETE THROTTLE REPLACEMENT IN 2018 AND HAVE ONLY PUT 6,000 MILES ON THE CAR SINCE THAT TIME. I FEEL THAT THIS IS A SAFETY PROBLEM THAT NEEDS TO BE ADDRESSED AND POSSIBLY RECALLED.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING 76 MPH, THE CHECK ENGINE WARNING LIGHT AND EXHAUST FLUID WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE PERSISTED FOR OVER A YEAR. AN ERROR CODE STATED VEHICLE SHUT-OFF AT 200 MILES WAS ON THE INSTRUMENT PANEL HOWEVER, THE VEHICLE DID NOT SHUT-OFF. THE CONTACT TOOK THE VEHICLE TO OVERTURF VOLKSWAGEN KIA (1016 WEST COLUMBIA DRIVE, KENNEWICK, WA 99336, (509-586-3185) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER REPLACED THE KNOCK SENSOR AND CATALYTIC CONVERTER HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 76,000.

MY 2012 PASSAT HAD AN ISSUE WITH THE FLYWHEEL AS IT WAS STARTING TO COME APART AND CAUSE A RATTLE NOISE LIKE AN EXHAUST PIPE RATTLING IT WENT AWAY WHEN I TOOK RPM TO A LITTLE HIGHER NUMBER HAD IT FIXED BY DEALERSHIP I WONDER WHY THERE WASN'T A RECALL ON THIS AS IT HAPPENED TO MANY PEOPLE I HAD IT REPLACED IN TIME BUT WAS LUCKY ENOUGH TO CATCH IT IN TIME IF I HADN'T AND IT BROKE AS I WAS DRIVING IT WOULD HAVE STOPPED THE ENGINE CAUSING MULTIPLE PROBLEMS AND DESTROYING THE ENGINE AND AT 75 MPH COULD POSSIBLY GET INTO A SERIOUS WRECK THIS FLYWHEEL DIDN'T WEAR OUT IT WAS COMPLETELY COMING APART AND FOR A 2012 WITH 80,000 IT SHOULDN'T BE COMING APART THE CAR HAS NEVER BEEN MISTREATED AND HAD REGULAR MAINTENANCE SINCE NEW ALL RECOMMENDED BY FACTORY. I WAS SHOCKED TO SEE NO RECALLS ANYWHERE FOR THIS FLYWHEEL PART ON A TDI 2.0 PASSAT.

FAILED STEERING WHEEL CLOCK SPRING AS DESCRIBED IN 2015 RECALL 69L2. AIRBAG LIGHT IS ILLUMINATED AND ALL STEERING WHEEL BUTTONS, INCLUDING HORN, DO NOT FUNCTION. ALL SYMPTOMS BEGAN WHILE MAKING A TURN WHILE DRIVING VEHICLE. DEALER REPORTS THAT THIS VEHICLE IS NOT ELIGIBLE FOR RECALL REPAIR.

I COULD NOT STOP THE CAR THE BREAK WAS EXTREMELY HARD TO PUSH, IT WAS LIKE PUSHING A LEAD WEIGHT AND FINALLY THE CAR STOPPED AFTER PUSHING WITH ALL MY STRENGTH WITH BOTH FEET. I WAS DRIVING INTO THE PUBLIX PARKING LOT AT MIRASOL IN PALM BEACH GARDENS AND PARKING THE CAR IN THE PARKING SPOT, LUCKILY THIS DID NOT HAPPEN ON MY WAY TO THE STORE OR I WOULD HAVE CRASHED. SO I WAS ACTUALLY IN MOTION IN THE PARKING LOT TRYING TO PARK MY CAR.

DOOR LOCK ACTUATOR BREAKS WITHOUT THE OPERATOR REALIZING IT, RESULTING IN A THREAT TO THE SAFETY OF THE OPERATOR AND SECURITY OF THE VEHICLE. THE ONLY WAY TO DIAGNOSE THE ISSUE IS USING VW CODE SCANNERS, OTHERWISE, THERE ARE NO OBVIOUS TRAITS TO AN UNSUSPECTING OWNER THAT THE DOOR LOCKS ARE INOPERATIVE. VW DEALER NEAR BY ESTIMATES THE REPAIR AT $400 AND REGULARLY KEEPS THE PART IN STOCK DUE TO THIS ISSUE.

WHILE DRIVING THE VEHICLE IT WILL LOOSE DRIVING POWER, CHECK ENGINE LIGHT WILL COME ON AS WELL AS EPC LIGHT. WHEN TAKEN TO A MECHANIC IT WAS FOUND OUT THAT THE WHOLE THROTKE BODY NEEDED TO BE REPLACED. I WAS ALSO TOLD THAT THIS WAS A DEALER ONLY PART, WHEN THE MECHANIC SHOP CALLED TO ORDER THE PART FROM THE DEALERSHIP THEY WERE TOLD THAT THE PART WAS ON A NATIONAL BACK ORDER AND THAT IT COULD BE 6 MONTHS TO A YEAR BEFORE A PART WAS AVALIABLE. WHEN I CALLED THE DEALERSHIP A WEEK LATER THE PART WAS STILL ON BACK ORDER, AND THEY SAID THAT THEY HAD OVER 200 ON A LIST WAITING FOR THIS PART, AND TO KEEP CALLING BACK TO ASK ABOUT THE STATUS. I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE SINCE JULY 2020, AND AS OF TODAY 10/22/2020, ACCORDINF TO THE DEALERSHIP THERE IS STILL NO ESTIMATED TIMEFRAME THAT THIS PART EILL BE AVAILABLE. I FELL THAT IF THERE IS THAT MANY THAT IF THEY DO IN FACT HAVE OVER 200 WAITING FOR THE PART THEN THERE MUST BE SOMTHING DEFECTIVE WITH THE CURRENT PART THAT IS ON THE VEHICLE.

STEERING WHEEL HAD A SLIGHT TUG AND A NOISE. LOST ALL FUNCTIONS ON STEERING WHEEL. WAS ON A COUNTRY RD. TOOK IT TO A VW MECHANIC IN QUINCY PA ON SEPT 4 2020. THEY SAID THE CLOCK SPRING BROKE AND THERE WAS A RECALL ON IT. I LOOKED IT UP AND RECALL NUMBER 15V483000 CAME UP. IT WAS ALREADY FIXED EVIDENTLY. I GUESS I SHOULD NOT HAVE IT DONE NOW IT IS COSTING 800 DOLLARS.

I WAS DRIVING AND I HEARD VERY WEIRD NOISES WERE COMING FROM THE STEERING WHEEL EVERYTIME I TURN IT IN EITHER DIRECTION AND THE NEXT DAY, THE AIR BAG LIGHT COMES ON. BY THE TIME I TOOK IT TO THE DEALER, MY HORN STOPS WORKING. SO THE DEALERSHIP TOLD ME THAT THERE IS A KNOWN ISSUE WITH THE CLOCKSPRING IN THE 2012 VW PASSAT. WHAT CONCERNS ME MOST IS THAT THE AIRBAG WILL FAIL IF AN ACCIDENT OCCURS, AND IT IS UNSAFE TO DRIVE THE CAR WITH A NON WORKING HORNE

TWICE WHILE DRIVING, THE FUEL DELIVERY SYSTEM FAILED LEAVING THE AUTOMOBILE DISABLED ON THE HIGHWAY. ON BOTH OCCASIONS IT WAS REPORTED THAT METAL WAS FOUND IN THE FUEL PUMP AND ALL COMPONENTS OF THE FUEL SYSTEM WERE REPLACED. THE TWO INCIDENTS HAPPENED WITHIN THE FIRST YEAR OF OWNERSHIP AFTER THE CAR WAS TAKEN OUT OF STORAGE FOR THE EXHAUST/ EMISSIONS RECALL. THE FIRST OCCURRENCE WAS WITHIN 2 MONTHS AND WITHIN 2000 MILES. THE SECOND WAS SHORTLY AFTER THE FIRST 10,000 MILE SERVICE AND WITHIN 9 MONTHS FROM THE FIRST.

WHEN I WAS DRIVING ON THE FWY MY AIRBAG LIGHT CAME ON AND MY DOOR LOCK ARE KEEP GOING OFF AS IF IM HITING THE LOCK BUTTON

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

WHILE DRIVING ON A CITY STREET, THE AIRBAG LIGHT WAS ACTIVATED IN MY VEHICLE. UPON REVIEW OF THE VEHICLE NO FUNCTIONS ON THE STEERING WHEEL ARE WORKING OR THE HORN. MY VEHICLE WAS RECALLED IN THE PAST DUE TO THE CLOCK SPRING NOT WORKING AND TAKEN TO GET FIX. THE SAME CLOCK SPRING ISSUE ARE OCCURRING AGAIN. *TR

WAS DRIVING FINE ONE DAY AND THEN THE NEXT WEEK I DROVE IT...STARTED TO SEE LEAKS UNDER MY CAR AND I DIDN'T HAVE THE AC ON. IT GOT HARD TO TURN...FELT STIFF. WAS NOTICING THAT I WAS STARTING TO PAY MORE IN POWER STEERING FLUID TO KEEP MY CAR GOING. CONSIDERING I ONLY HAD IT 3MONTHS SINCE FIRST TIME I NOTICED THE PROBLEM.

A LOT OF INDICATOR LIGHTS CAME ON IN MY DASHBOARD INCLUDING ABS CONTROL FAILURE AMONG OTHER INDICATORS. I HAD THIS DIAGNOSED AT MY LOCAL VW DEALERSHIP AND THEY SAID IT WAS A FAILURE IN THE ABS CONTROL/PUMP UNIT AND IT WOULD NEED TO BE REPLACED. IT WAS A $2,500 REPAIR. I DID RESEARCH ON THIS ISSUE ONLINE AND IT SEEMS TO BE A COMMON PROBLEM WITH VWS. THIS SAFETY RELATED PART FAILURE SHOULD BE COVERED UNDER WARRANTY OR RECALL GIVEN IT IS PART THAT HAS A HIGH FAILURE RATE. *TR

I WENT OUT TO START MY CAR ON SUNDAY AFTERNOON TO RUN ERRANDS BUT WHEN I PUT MY KEY IN THE IGNITION, I COULD NOT GET THE ENGINE TO START AND DIDN'T HEAR A CLICKING SOUND. THE CAR HAD NOT BEEN MOVED FROM THE DRIVEWAY FOR ABOUT A DAY. ALL OF THE LIGHTS, RADIO AND DASHBOARDS WORK FINE AND ARE FULLY OPERATIONAL BUT I GET NOTHING FROM THE ENGINE..I HAD TO TAKE IT TO THE DEALERSHIP AND THEY SAID IT WAS A FAULTY ELECTRONIC CONTROL MODULE. THE TOTAL COST OF THE REPAIR IS $1,200 AND THEY ARE NOT EVEN CERTAIN IF IT CAN BE REPAIRED.

HEATER COR CLOGGED. THE VEHICLE HAS 78XXX MILES. ON THE VOLKSWAGEN FORMS OTHER PEOPLE HAVE THE SAME ISSUE ALSO IN OTHER YEARS. IT IS THE SAME PART USED

DRIVERS DOOR HANDLE WILL NOT OPEN FROM THE INSIDE AND VW WANTS A TON TO REPAIR IT. ON THE FORUMS & INTERNET THEY STATED WE SHOULD BE OPENING A CASE HERE AS ITS A KNOWN ISSUE AND SHOULD BE RECALLED.

THEY VEHICLE IS STATIONARY AND IS MY 2ND VEHICLE FOR OCCASIONAL DAYS SO FOR THE MOST TIME STAY AT HOME. ONE DAY I JUST TURNED ON TO WARM UP AND THE CHECK ENGINE LIGHT TURNED ON. I WENT TO AUTO ZONE FOR DIAGNOSIS AND THE ERROR CODE READ P2432 SECONDARY AIR INJECTION SYSTEM AIR FLOW / PRESSURE SENSOR CIRCUIT LOW BANK 1. I CHECKED ON INTERNET AND THERE WAS A RECALL FOR 2011 VW JETTA 5 CYLINDER 2.5L THAT EXACTLY THE SAME ENGINE.

I KEEP HAVING A PROBLEM IN FREEZING WEATHER WITH MY VEHICLE DOOR MECHANISM FREEZING LOCKED. I CAN NOT GET INTO OF OUT OF THE CAR ONCE FROZEN. THIS IS SPECIFICALLY THE DRIVER SIDE DOOR. I HAVE LOOKED UP THE ISSUE AND PEOPLE HAVE HAD TO REPLACE THE DOOR ACTUATOR. VW HAS ISSUED A SERVICE BULLETIN TO THE DEALERS BUT NO RECALL. THERE IS OVER ONE HUNDRED THOUSAND VIEWS ON YOUTUBE RELATED TO THIS ISSUE AND I DOUBT PEOPLE ARE JUST WATCHING THIS BECAUSE THEY ARE BORED. I BELIEVE THIS TO BE A SAFETY ISSUE AS I CAN NOT GET INTO MY VEHICLE WHEN BELOW FREEZING AND IF IT IS REALLY COLD I CAN NOT GET OUT UNTIL THE OUTSIDE TEMPERATURE RAISES ENOUGH. I HAVE BEEN HAVING TO CRAWL THROUGH THE PASSENGER SIDE ON COLD DAYS. THIS HAS CAME UP QUITE A BIT WHEN THE CAR IS PARKED OUTSIDE ON REALLY COLD DAYS. FROM WHAT I HAVE READ IT SEEMS WATER CAN GET INTO THE ACTUATOR AND THEN THE PROBLEM HAPPENS. USUALLY THE HEATER IN THE CAR WILL THAW THE DOOR BY THE TIME I GET TO WHERE I AM GOING BUT IF THE TEMP IS REALLY COLD I WILL STILL BE LOCKED IN THE DRIVER SIDE. THIS STARTED LAST YEAR BUT I TRIED GREASE AND OIL HOPING IT WOULD FIX THE PROBLEM BUT THIS IS ON GOING.

THE ABS/ESC AND/OR BRAKE SYSTEM WARNING LIGHTS CAME ON. AT VARIOUS TIMES THE LIGHTS WOULD ILLUMINATE AND THEN WOULD TURN OFF AFTER AN IGNITION KEY CYCLE. (THESE ARE THE EXACT PROBLEMS THAT VW HAD WITH ABS MODULES IN EARLIER MODELS. I AM NOT POSITIVE IF THIS IS TRUE BUT WHILE DOING RESEARCH ON THOSE MODELS, I READ THAT THESE ABS MODULE ISSUES TYPICALLY CAME UP AFTER 105,000 TO 110,0000 MILES ON THE VEHICLE. MY VEHICLE IS JUST NOW WITH IN THAT RANGE) AFTER TAKING IT TO A SHOP, THE MECHANIC NEEDED TO REPLACE THE ABS MODULE, TOTALING AROUND $1200. NOTE: DATE LISTED IS AN APPROXIMATE DATE

FUEL TANK DOOR DOESN'T OPEN.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JOE PECHELES VOLKSWAGEN (3021 EVANS ST, GREENVILLE, NC 27858, (252) 756-1135) WHERE IT WAS DIAGNOSED THAT THE SEAT SENSOR NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 60,000. *DT CONSUMER STATED REPAIR WOULD COST $515.00, WARRANTY HAS EXPIRED.*JB

CLOCK SPRING FAILURE. ALL STEERING WHEEL ELECTRONICS NON-FUNCTIONING. DRIVERS AIR-BAG NON-FUNCTIONING. PREVIOUSLY RECALLED AND DUST COVER INSTALLED, CLOCK SPRING STILL FAILED. CLOCK SPRING FAILED WHILE TURNING A CORNER AT IDLE SPEED IN A RESIDENTIAL NEIGHBORHOOD.

I WAS DRIVING YESTERDAY ,WHEN SOUTHERLY LIGHT SHOW ERROR AIRBAGS /ABS .SO I WHEN THE FIRST VW DEALS SERVICE ,TO FIND IT OUT ,AND THEY WERE CHARGE ME JUST TO LOOKS UP.I FELT REALLY DISAPPOINTED,.I NEED HELP I'M DRIVING SO AFRAID EVERY SINGLE DAY

MY 2012 VW PASSAT WILL RANDOMLY TURN OFF WHILE PARKED & WHILE WAITING AT STOP LIGHTS WITHOUT ANY WARNING.USUALLY THIS HAPPENS WHILE THE VEHICLE IS STATIONARY, BUT ONCE IT HAS HAPPENED WHEN I STARTED TO MOVE WHEN THE STOP LIGHT TURNED TO GREEN.

MY VEHICLE WILL NOT TURN OFF ONCE STARTED. THE STEERING WHEEL LOCK AND THE IGNITION BECOME STUCK AND I CAN NO LONGER TURN MY CAR OFF. SINCE MY CAR CAN'T TURN OFF, IT WILL BE ON FOR HOURS ON END UNTIL THE GAS RUNS OUT OR UNTIL I GET SOMEONE TO CUT THE BATTERY TO MAKE THE CAR STOP RUNNING. I HAD TO LEAVE MY CAR IN A PARKING LOT BECAUSE I WAS AFFRAID TO TAKE IT ANYWHERE AND NOT BE ABLE TO TURN MY CAR OFF FOR HOURS ON END. I FEEL I AM NOT ABLE TO USE MY VEHICLE. THE VEHICLE HAS LESS THAN 100,000 MILES AND IS NOT EVEN 10 YEARS OLD. I FEEL THE VEHICLE IS UNSAFE TO USE.

BROKEN CLOCK SPRING AIR BAGS NOT WORKING WITH LIGHT ILLUMINATED

CLOCK SPRING MALFUNCTION. WE HAD THE CLOCK SPRING COVER INSTALLED DUE TO RECALL, BUT THE CLOCK SPRING IS NOW INOPERATIVE WHICH CAUSES LOSS OF DRIVERS AIRBAG FUNCTIONALITY AND STEERING WHEEL ELECTRONIC CONTROLS. THE VEHICLE WAS BEING DRIVEN WHEN THE AIRBAG LIGHT CAME ON AND THE ELECTRONIC CONTROLS FAILED TO WORK.

CAR STOPPED IN THE MIDDLE OF THE INTERSTATE, WAS ALMOST HIT BY SEMI-TRUCK. FUEL PUMP SENT METAL SHARDS IN THE FUEL SYSTEM. VW DEALERSHIP QUOTED COST OF $ 6000 TO REBUILD ENTIRE FUEL INJECTION SYSTEM BECAUSE OF A DEFECTIVE FUEL PUMP. WHAT A WAY TO START MY FAMILY VACATION STUCK ON THE SIDE OF THE INTERSTATE FOR 4 HOURS ON A SUNDAY.

MY CAR CAUGHT ON FIRE WHILE I WAS DRIVING AND ALMOST KILLED ME AND MY DAUGHTER. THE FIRE DEPARTMENT CAME AND PUT IT OUT BUT IT IS A TOTAL LOSS. I THINK IT COULD WELL BE THE STARTER AS MANY 2011 BUILD VW PASSATS WERE AFFECTED.

MY STARTER HAS BEEN NOT WORKING IVE REPLACED IT MULTIPLE TIMES WITH ORIGINAL PARTS. I TOOK IT TO ANOTHER MECHANIC & HE TOLD ME THIS CAR HAS ELECTRICAL PROBLEMS WHICH IS WHY MY STREERING WHEEL GETS LOCKED UP THAT IT DOESNT READ THE KEY. ALSO RECENTLY ALL THE WARNING LIGHTS HAVE BEEN GOING ON & OFF TELLING ME ERROR CHECK BRAKES , ERROR CHECK TIRES & MY RADIO KEEPS TURNING ON & OFF, ALSO MY LIGHTS FROM INSIDE THE CAR DONT WORK. YESTERDAY MY CAR DIDNT WANT TO PUT THE WINDOWS UP & AFTER MY CAR DIDNT WANT TO TURN ON & MY KEY WOULDNT COME OUT OF THE KEY HOLE. IT TURNED OFF ON ME IN THE MIDDLE OF DRIVING ON A STREET GOING UP A HILL I HAD TO BREAK SO FAST BECAUSE IT STARTED ROLLING BACKWARDS. SO I TOWED IT HOME & NOW IT DOESNT TURN ON AT ALL OR WORK.

AIRBAGS ERRORS

FEB 2018 VW REPLACED THE AIRBAGS AND CLOCK SPRING. APPROXIMATELY ONE YEAR LATER, THE AIRBAG LIGHTS CAME ON TOGETHER WITH THE ABS AND TIRE PRESSURE LIGHTS. I HAVE NO POWER TO THE STEERING WHEEL, NO HORN ETC. MY STEERING IS GETTING TIGHTER AND TIGHTER TO TURN. I'M SURE THIS POSES SOME SORT OF A SAFETY RISK ESPECIALLY WHEN THIS IS THE ONLY VEHICLE I HAVE. I WISH VW WOULD CORRECTLY IDENTIFY THE PROBLEM AND ISSUE A NATIONWIDE REMEDY TO CURE THIS DEFECT. THE SOONER THE BETTER SINCE VW HAS KNOWN ABOUT THIS SINCE 2011. ALL OF THIS HAPPENED OVERNIGHT WHILE MY CAR WAS PARKED. I GOT INTO IT TO GO TO WORK AND THIS IS WHAT HAPPENED. PLEASE HELP YOUR CONSUMERS TO CURE THIS DEFECT AND NOT PUT A BAND-AID ON IT.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING LOST POWER AND THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO O'STEEN VOLKSWAGEN (904-322-5100, LOCATED AT 11401 PHILIPS HWY, JACKSONVILLE, FL 32256) WHERE THE CLOCKSPRING WAS REPLACED. THE FAILURE RECURRED AND THE SAME DEALER REPLACED THE CLOCKSPRING AGAIN. THE FAILURE RECURRED AND THE SAME PART WAS REPLACED FOR A THIRD TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE CONTACT WAS NOT SURE IF THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS UNKNOWN.

FRONT DRIVER SIDE DOOR WILL NOT OPEN NOR WILL IT UNLOCK. LATELY, (DECEMBER 2018), I CANNOT OPEN THE DOOR IN THE MORNING. SOMETIMES COLD DRY MORNINGS, OTHER MORNINGS MIST THAT HAS FROZEN, OTHER MORNINGS JUST COLD. I HAVE TO GO THROUGH THE PASSENGER SIDE DOOR AND WORK MY WAY OVER TO DRIVERS SEAT. TAKES UP TO 20 MINUTES FOR THE DOOR TO OPEN. I FOUND IT EASIER IF I HAVE DEFROST ON HIGH HEAT WITH VENT POINTED TO DOOR. I FIND THIS A DANGEROUS SITUATION AS I DRIVE TO WORK KNOWING SOMETHING COULD HAPPEN AND I COULD NOT GET OUT.

TAKATA RECALL I LOOKED UP VEHICLES VIN AN NOTICED 6 RECALLS ON IT I HAD GOT THE ISSUE FIXED AND I NOTICED MY SENSOR IN MY TIRE WAS BLINKING I TOOK IT BACK TO THE DEALERSHIP GUY WORKING TOLD ME ONLY A SENSOR I NEED TO PAY FOR WHICH I HAVE ALREADY LOOKED UP AN SEEN THAT IT WAS A RECALL ON THE TIRE SENSOR ON THE 24 OF FEBRUARY I'M RIDING DOWN PATTON ST IN GREENSBORO NC I NOTICED MY AIRBAG LIGHT WAS BLINKING STEERING WHEEL STARTED TO SHAKE RATTLED ME I PULLED OVER AND AIRBAGS DEPLOYED I BEGAN TO GET IN THE CAR I'M NOT SURE WHY THE AIRBAGS CAME OUT I HAD TO GO TO THE HOSPITAL DUE TO THE AIRBAGS HITTN ME IN THE FACE I HAVE REACHED OUT TO THE DEALERSHIP SPOKE WITH SUPERVISOR EBBIE ALSO DISRESPECTFUL I'M ONLY WANTING MY CAR FIXED BECAUSE OF AN ISSUE THAT WAS RECALLED ON VOLKSWAGEN VEHICLES

THE HEATER CORE IS CLOGGED AND THE PASSENGER SIDE WINDOWS OF THE CAR, BOTH WINDSHIELD AND DOOR, DO NOT DEFOG/DEFROST FOR UP TO 20 MINUTES IN SOUTHERN CALIFORNIA WEATHER. IT IS A KNOWN ISSUE ONLINE WITH MANY OWNERS OF VW'S IN THE 2012+ RANGE AFFECTED. I ALMOST HIT SOMEONE IN THE CROSSWALK TWICE RECENTLY DUE TO THE DECREASED VISIBILITY.

TAKATA RECALL. 2017 HAD AIRBAG RECALL COMPLETED, NO ISSUES PRIOR TO RECALL. AFTER RECALL, HORN SOUNDS WHILE DRIVING AND WHILE VEHICLE IS RUNNING, AND CAN'T BE SHUT OFF. DEALERSHIP REFUSES TO FIX, IDENTIFIES AS NEW PROBLEM. CHANGED CLOCK SPRING TO FIX HORN ISSUE FOR $500, HORN NOW INTERMITTENTLY SOUNDS WHILE DRIVING, STEERING WHEEL CONTROLS, AND CRUISE CONTROLS NO LONGER WORK.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT TOOK THE VEHICLE TO LAKELAND VOLKSWAGEN (LOCATED AT 209 S LAKE PARKER AVE, LAKELAND, FL 33801, (863) 804-6160) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). AFTER THE REPAIR, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED, THE HORN WAS INOPERABLE, AND THE STEERING WHEEL CONTROLS WERE INOPERABLE. THE DEALER STATED THAT THE FAILURE COULD BE DUE TO THE CLOCKSPRING. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

MY VEHICLE HAS BEEN JUST FINE UP UNTIL SATURDAY MORNING,12/1/2018 AT APPROXIMATELY 10:30. AS I WAS MAKING A RIGHT TURN I HEARD CLICKING COMING FROM MY STEERING WHEEL. MIND YOU I WOULD HERE THIS CLICKING HEAR AND THERE BUT FIGURED MAYBE MY STEERING COLUMN WAS GETTING RUSTY NOT KNOW IT WAS MORE SERIOUS UNTIL NOW. AFTER I PARKED MY CAR I RECEIVED AND AIR BAG ERROR. MY CAR WAS APART OF THE TAKATA AIRBAG INFLATOR RECALL AND I GOT THAT FIXED AT THE DEALER APRIL 2017. WHEN I CALLED THE VW DEALER NEAR MY RESIDENCE, THE SERVICE ADVISOR ASK I BRING MY CAR IN TO DIAGNOSE HOWEVER FROM THE SOUNDS OF IT, APPEARS TO BE A SPIRAL CLOCK SPRING ISSUE. OF COURSE BEING A FEMALE I HAD CONCERNS AND ASK SEVERAL QUESTIONS GOONG BACK TO THE AIRBAG REPLACEMENT TO SEE IF IT ALL TIED IN TOGETHER. THE ADVISOR ADVISED SINCE THE RECALL WAS A YEAR AND HALF AGO THIS IS A DIFFERENT ISSUE BUT AGAIN WOULD DIAGNOSE THE VEHICLE FIRST. HERE'S MY ISSUE. AS I REACHED MORE, I NOTICED A LOT OF COMPLAINTS AND INVESTIGATIONS RELATED TO THE CLOCK SPRING FAILURE. THERE WERE RECALLS BUT MY VEHICLE WAS NOT INCLUDED. THAT IS A HUGE PROBLEM AND VERY CONCERNING AND POOR JUDGEMENT ON VW BEHALF. NOW I'M DRIVING WITH A POSSIBLE FAULTY AIRBAG THAT WAS NOT REALLY FIXED, MY HORN DOES NOT WORK, NOR ANY CONTROLS ON MY STEERING WHEEL. IN MY OPINION I SHOULD NOT HAVE TO COME OUT OF POCKET FOR SUCH REPAIR DUE TO THE LACK OF VW. VW ARE PUTTING PEOPLE'S LIVES AT STAKE. I'VE HAS ELECTRICAL ISSUES NOW THIS. NOT RELIABLE VEHICLES AT ALL. I HOPE SOMEONE CAN LOOK INTO THIS MATTER AND ADDRESS IT. THANK YOU FOR YOUR TIME!

SECONDARY AIR PRESSURE SENSOR FAILURE AFTER 37000 MILES,PART OF EMISSION AND NOT COVERED UNDER WARRANTY.VEHICLE WAS IN MOTION.

I WENT TO OPEN MY DRIVER SIDE DOOR, AND IT WOULDN'T UNLOCK. I CLIMBED ACROSS FROM THE PASSENGER SIDE WHERE THE DOOR WOULD OPEN. WHEN I PULLED THE LEVER FROM THE INSIDE THE DOOR OPENED ON THE DRIVER SIDE. BUT NOW IT WOULDN'T LATCH TO FIRMLY CLOSE. IT WOULD JUST HIT AND POP OPEN A LITTLE BIT. I WENT TO BOMMARITO VOLKSWAGON IN ST. PETERS, MISSOURI AND THEY REFUSED SERVICE. THIS IS A SAFETY ISSUE NOT CAUSED BY USER ERROR. WARRANTY OR NOT, THIS SHOULD NOT HAPPEN TO A VEHICLE THAT IS ONLY 6 YEARS OLD. I DISCUSSED IT WITH THE DEALER, ABOUT PRICING AND THEY REFUSED SERVICE AND FORCED ME TO DRIVE OFF THEIR LOT WITH AN UNSAFE VEHICLE WHERE I HAD TO MANUALLY HOLD THE DOOR SHUT. I ALSO REQUESTED THE TAKATA AIRBAG BE REPLACED AND THEY FORCED ME TO LEAVE WITH THREAT OF CALLING THE POLICE FOR AN ISSUE THEY REFUSED TO FIX DESPITE NEVE RAISING MY VOICE AND JUST TRYING TO TO DISCUSS THE SITUATION WITH THE DEALER.

AIRBAG CLOCK SPRING FAILURE AFTER PREVIOUS RECALL WORK WAS PERFORMED. ENCOUNTERED STEERING WHEEL RESISTANCE TO CORNERING AND HEARD CRUNCHING NOISE AS AIRBAG LIGHT CAME ON. ALL STEERING WHEEL CONTROLS INCLUDING HORN WERE LOST. VOLKSWAGEN DEALER SERVICE STATED OVER PHONE THAT THIS WAS UNRELATED TO PREVIOUS RECALL AND WOULD NOT BE COVERED.

VEHICLE WAS SERVICED SEPTEMBER 2015 FOR RECALL REGARDING DEFECTIVE CLOCK SPRING/ POOR CLOCK SPRING DESIGN. IT APPEARS THAT THE VEHICLE HAD A CLOCK SPRING COVER INSTALLED TO PREVENT DAMAGE. IT APPEARS THE CLOCK SPRING IS NOW FAULTY. VW DEALERSHIP CONFIRMED OTHER VEHICLES THAT HAD SAID SERVICES DONE NOTICED THE CLOCK SPRING MAINTENANCE PERFORMED IMPROPERLY, LEADING TO FURTHER DAMAGE. DEFECTIVE CLOCK SPRING WAS CONFIRMED BY THE DEALERSHIP. IT HAS BEEN A WEEK AND VW KEEPS DRAGGING THEIR FEET ON GIVING US INFORMATION ON WHAT THEY'RE GOING TO DO. WE HAVE BEEN SEVERELY INCONVENIENCED DUE TO THE FACT WE ARE DOWN TO ONE CAR. IF WE CHOOSE TO FIX THE VEHICLE NOW, VW WILL REFUSE TO REIMBURSE US. WE HAVE TO LEAVE THE VEHICLE AT THE DEALER AND WAIT FOR THEM TO DECIDE WHAT TO DO BEFORE WE CAN DO ANYTHING.

TAKATA RECALL. I TOOK MY VEHICLE INTO VW IN 3/2016 FOR THE RECALL. AT THAT TIME NONE OF THE CONTROLS ON MY STEERING WHEEL WERE WORKING AND THE AIR BAG WARNING LIGHT WAS ON. I WAS ADVISED THEY PUT A COVER OVER THE CLOCK SPRING AND ALSO REPLACED THE CLOCK SPRING. FAST FORWARD TO 2018 AND THERES AN ISSUE WITH THE CLOCK SPRING NEEDING TO BE REPLACED AGAIN. THE DRIVER AIRBAG WARNING LIGHT IS ON AGAON, STEERING WHEEL CONTROLS DONT WORKING AND TO ADD TO THAT NOW A CLICKING SOUND WHEN THE STEERING WHEEL IS TURNED. VVW SAYS IM OUTSIDE WARRANTY ON RECALLED PARTS AND I'M THE ONE THAT WILL BE OUT OF POCKET ON THE $700 REPAIR

DOOR LOCK ACTUATORS FAIL TO LOCK CAR DOORS. HAVE HAD TO REPLACE 3 DOOR LOCK ACTUATORS ON A 2012 VW PASSAT OVER APPROXIMATELY 4 YEARS. THERE IS NO OPTION TO LOCK THE DOOR WITH A KEY OR MANUALLY FROM WITHIN CAR. THE DOOR DOES NOT LOCK WHEN USING KEY FOB OR LOCK SWITCH. THE CAR ALARM DOES NOT GO OFF WHEN DOOR IS OPENED AFTER THE CAR HAS BEEN LOCKED WITH FOB. WHEN DRIVING THE CAR, AFTER EVERY STOP, THE DOORS TRY TO LOCK AGAIN WHEN CAR MOVES. SAFETY ISSUE THAT DOOR IS NOT LOCKED WHEN DRIVING AND ALSO SAFETY ISSUE CANNOT LOCK CAR TO KEEP PEOPLE AND PROPERTY SAFE FROM SOMEONE OUTSIDE..

I RECEIVED A SAFETY RECAL 69L2 STATING THAT THE STEERING WHEEL CLOCK SPRING IN MY 2012 VOLKSWAGEN PASSAT COULD FAIL. THE CLOCK SPRING DID FAIL AND WAS REPAIRED IN 2015 UNDER THE SAFETY RECALL. ON OCT 5TH 2018 THE STEERING WHEEL CLOCK SPRING FAILED AGAIN AND VOLKSWAGEN REFUSED TO REPAIR IT UNDER THE 2015 RECALL. WITH A BROKEN CLOCK SPRING THE DRIVER AIR BAG IS DISABLED. THE HORN IS DISABLED AND ALL CONTROLS ON THE STEERING WHEEL ARE DISABLED. THE STEERING WHEEL CLOCK SPRING BROKE AS I WAS MAKING A NORMAL RIGHT HAND TURN INTO MY DRIVEWAY.

LAST MONTH, SEPTEMBER 2018, WHILE DRIVING MY CAR ON SURFACE STREETS, I STARTED TO HEAR A CRACKING NOISE COMING FROM MY STEERING WHEEL WHENEVER I TURNED THE WHEEL. MY AIRBAG LIGHT ALSO CAME ON. AS I CONTINUED TO DRIVE, I WAS WORRIED THAT MY STEERING WOULD FAIL FROM ALL THE NOISE I WAS HEARING FROM THE STEERING COLUMN. ONCE I GOT HOME, I RESEARCHED ONLINE WHAT THE PROBLEM MIGHT BE AND I ALSO VERIFIED WITH THE VW DEALERSHIP THAT IT WAS A BROKEN CLOCK SPRING COIL AND MY AIRBAG AND ALL ELECTRICAL COMPONENTS TO THE STEERING WHEEL FAILED AND I WAS DRIVING MY CAR WITHOUT THE MAIN SAFETY FEATURE WHICH IS THE AIRBAG. I WENT TO THE VENTURA VW DEALERSHIP ON SEPTEMBER 20,2018 TO HAVE THEM REPLACE THE CLOCK SPRING COIL. THEY KEPT MY CAR OVERNIGHT AND I HAD TO PAY FOR A RENTAL CAR FROM THEM. FROM MY UNDERSTANDING, VW KNEW THAT THE CLOCK SPRING COIL COULD BREAK AND THEREFORE THEY ISSUED THE VW RECALL # 15V483000 IN 8/14/2015, TO PLACE A PROTECTIVE COVER OVER THE STEERING WHEEL CLOCK SPRING. I HAD THIS RECALL ALREADY DONE TO MY CAR PRIOR TO THIS ISSUE HAPPENING. THEREFORE IT SEEMS THAT VW'S RECALL FIX DID NOT PREVENT THE CLOCK SPRING FROM BREAKING IN MY CAR. THE VENTURA VW DEALERSHIP SERVICE MANAGER ATTEMPTED TO HAVE VW REIMBURSE ME FOR THIS ISSUE BUT THEY WOULD NOT. IT SEEMS LIKE THIS SHOULD BE FIXED BY VW SINCE THEY KNEW THIS IS A PROBLEM AND ATTEMPTED TO FIX IT WITH A RECALL IN 2015 WHICH FAILED. MY CAR'S CLOCK SPRING BROKE DESPITE HAVING THE VW RECALL PROTECTIVE COVER IN PLACE AND IT WAS AN EXPENSIVE REPAIR.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE ELECTRONIC POWER CONTROL (EPC) INDICATOR ILLUMINATED. THE CONTACT CALLED AND TOOK THE VEHICLE TO TEDDY VOLKSWAGEN (718-920-1400, LOCATED AT 3743 BOSTON RD, BRONX, NY 10466) WHERE THE EPC INDICATOR WAS RESET, BUT THE FAILURE RECURRED. WHILE THE CONTACT WAS HEADED BACK TO THE DEALER, THE FAILURE RECURRED. THE VEHICLE WAS PULLED OVER AND, WHEN RESTARTED, THE EPC INDICATOR TURNED OFF. AS A RESULT, THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE MATTER WOULD BE REFERRED TO THE REGIONAL DIRECTOR. THE REGIONAL DIRECTOR CALLED AND STATED THAT NOTHING COULD BE DONE UNLESS THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,500.

I RECEIVED A RECALL NOTICE ON MY CAR 14 MONTHS AGO, AND IMMEDIATELY GOT IT FIXED. THE RECALL WAS FOR MY STEERING WHEEL CLOCK SPRING- THIS AFFECTS MY HORN, AIRBAGS, AND HANDS FREE PHONE OPTION. I GOT IT FIXED IN JULY 2017. 14 MONTHS LATER (TODAY) IT BROKE AGAIN. THIS IS AN OBVIOUS FAULT ON VOLKSWAGEN'S PART. BECAUSE ITS AFTER 12 MONTHS, THEY WILL NOT HONOR THE BROKEN PART AND FIX IT. I WOULD HAVE TO PAY OUT OF POCKET FOR THE PART THAT COST $300.00. THIS A SAFETY ISSUE, AND I AM AFRAID MY AIRBAGS WILL NOT WORK, LET ALONE MY HORN ABSOLUTELY DOES NOT WORK. VOLKSWAGEN SHOULD HONOR THIS ISSUE, AND MAKE AN EXCEPTION, SINCE IT IS A TWO MONTHS DIFFERENCE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. VOLKSWAGEN READING (2746 BERNVILLEE RD, LEESPORT, PENNSYLVANIA 19533, (610) 777-6500) STATED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 181-245-460. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

MY CAR HAS 59900 MILES, KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE, I CAN NOT TURN OFF MY CAR NOW. I SEARCHED ONLINE, THIS IS A COMMON ISSUE TO VW CARS, MANY VW OWNERS COMPLAIN THE KEY IS STUCK IN IGNITION AND CAN NOT TURN OFF ENGINE, THEY HAD TO BRING THE CAR TO DEALER TO REPLACE IGNITION SWITCH.

THE CAR BEGAN SHAKING ONCE IN A WHILE AND ABOUT A MONTH LATER BEGAN TO DIE WHEN IDLE WAITING AT RED LIGHTS OR STOP SIGNS. I WAS TOLD THE VACUUM SEAL NEEDED REPLACED BUT TO DO SO EVERYTHING WOULD NEED REPLACED AS YOU CAN'T JUST REPLACE A VACUUM SEAL. THE ELECTRICAL COMPONENT OF MY CAR STARTED TO GO HAYWIRE AND EVERY LIGHT, CLOCK WOULD GO OFF IF I TRIED TO START THE CAR. AFTER THAT AS FIXED THE BATTER WHICH WAS TESTED AND AT 99% DIED AND HAD TO BE REPLACED. THESE ISSUES HAPPENED WHEN I WAS ON A CITY STREET DRIVING AND I WAS STUCK IN THE MIDDLE OF THE ROAD WITH PEOPLE PASSING ME AND HONKING. I GOT THE CAR FIXED AT STEVEN'S CREEK VOLKSWAGEN IN SUNNYVALE, CA IT WAS VERY EXPENSIVE AND I WAS OUT OF A CAR FOR WELL OVER A WEEK. NONE OF THESE WERE ISSUES CAUSED BY ME. I HAVE VERY LOW MILEAGE AND TAKE GOOD CARE OF MY CAR.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 65 MPH, THE CONTACT CRASHED INTO THE REAR OF A 2018 HONDA ACCORD. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN INDEPENDENT MECHANIC. THE VEHICLE DAMAGES HAD NOT BEEN DETERMINED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 125,298.

CLOCK SPRING FAILURE RESULTING IN AIRBAG, STEERING WHEEL CONTROL, AND HORN MALFUNCTION. THIS SEEMS TO BE A BIG ISSUE WITH OTHER VW OWNERS BY DOING A SIMPLE GOOGLE SEARCH.

WHEN WE TOOK THE CAR IN FOR THE TAKATA RECALL, SERVICE DEPT. TOLD US THE CLOCKSPRING NEEDED TO BE REPLACED. AFTER BEING CHARGED MORE THAN $400, WE LOOKED INTO IT TO DISCOVER THAT IT HAD BEEN REPLACED UNDER A DIFFERENT RECALL IN 2016. UPON FURTHER INVESTIGATION, WE FOUND THAT MANY OTHER VW OWNERS HAVE EXPERIENCED THE SAME THING. WE'D LIKE TO BE ADDED TO THE LIST OF CUSTOMERS WHO DIDN'T RECEIVE ADEQUATE REPAIRS UNDER SAFETY RECALL #69L2, AND TO FIND OUT WHAT THE STATUS IS ON THE NHTSA INVESTIGATION INTO THIS MATTER.

CLOCKSPRING FAILED 6 MONTHS AFTER I GOT IT FIXED UNDER RECALL. LITTLE NOISE COMING FROM STEERING WHEEL, AIR BAG LIGHT IS ON, HORN AND ALL STEERING WHEEL CONTROLS DO NOT WORK.

STEERING WHEEL, UPON PARKING, MADE A STRANGE NOISE AND THEN WHAT SOUNDED LIKE A BREAK OF A PLASTIC CLIP. NOISE CONTINUED AS I TURNED WHEEL THE OTHER WAY. ERROR ON DRIVERS SIDE AIR BAG APPEARED ON DISPLAY AS WELL AIR BAG ICON APPEARING ON CONSOLE. IMMEDIATELY CALLED DEALERSHIP AND ASKED IF CAR SAFE TO DRIVE AND WAS TOLD TO BRING CAR AS SOON AS POSSIBLE. WAS ONLY 2 MILES AWAY SO I DID AND THEY WERE NICE ENOUGH TO LOOK AT CAR RIGHT THEN. TURNED OUT TO BE CLOCKSPRING WHICH HAD BEEN REPLACED IN FEBRUARY OF 2016, AN INITIAL RECALL OF CLOCK SPRING. SO NOW THE RECALL WORKAROUND NEEDS A WORKAROUND.

THE AIRBAG CLOCK SPRING WAS REPLACED UNDER A RECALL IN FEBRUARY 2017 BUT FAILED AGAIN IN MAY OF 2018. FROM WHAT I AM SEEING ON THE INTERNET THIS SEEMS TO BE A COMMON RECALL FAILURE WITH THIS VEHICLE. VW CUSTOMER CARE AND ITS WARRANTY DEPT WILL COVER THE COST OF A REPLACEMENT PART BUT NOT LABOR.

THE EPC LIGHT KEEPS FLASHING AND EVERYTIME THE CAR IS TAKEN TO THE VW DEALERSHIP THE REPLACE PART BUT THE PROBLEM REMAINS. WHEN THIS HAPPENS THE CAR LOOSES POWER AND IT STALS. SOMETIMES IT WOULD SHUT OFF WITHOUT WARNING AND THAT COULD BE VERY DANGEROUS.

ON 01/10/18 I TOOK MY VEHICLE IN FOR SOME RECALLS. ON 05/22/18, I HEARD NOISE COMING FROM THE STEERING COLUMN, THE AIRBAG WARNING LIGHT ILLUMINATED ON THE DASHBOARD AND ALL OF THE STEERING-MOUNTED CONTROLS FAILED. THIS OCCURRED WHILE I WAS DRIVING, AND CAN HEAR THE NOISES MOST WHEN TURNING. BASED ON MY RESEARCH AND TALK WITH OTHER VW DRIVERS, IT APPEARS TO BE THE CLOCK SPRING (WHICH HAD A RECALL ON IT, AND WAS SUPPOSED TO HAVE BEEN FIXED). I UNDERSTAND THERE IS NO ACTIVE RECALL ON THIS ISSUE, HOWEVER, DOES THIS NOT INDICATE THE RECALL PERFORMED FAILED? THAT BEING SAID, I DONT FEEL SAFE DRIVING AROUND IN A VEHICLE THAT SAYS MY AIRBAG WONT DEPLOY IF I AM IN AN ACCIDENT.

CLOCK SPRING FAILED AFTER BEING "FIXED" BY PREVIOUS RECALL. IN EARLY 2016 I HAD THE RECALL ON MY CLOCK SPRING. I TOOK IT TO A DEALER WHERE THEY PUT ON THE COVER THAT WAS SUPPOSED TO FIX THE CLOCK SPRING ISSUE. TWO DAYS AGO MY AIRBAG LIGHT CAME ON WHILE DRIVING AND TODAY I NOTICED MY HORN AND THE CONTROLS ON MY STEERING WHEEL DO NOT WORK. VW WILL NOT FIX THE PART EVEN THOUGH IT WASN'T ACTUALLY REPLACED DURING THE PREVIOUS RECALL.

MY VEHCILE WAS RECALLED FOR A DEFECTIVE CLOCKSPRING. THE REMEDY WAS TO REPLACE THE CLOCKSPRING IF THE AIRBAG LIGHT WAS ON AND INSTALL A SHIELD IF THE AIRBAG LIGHT WAS OFF. MY VEHCILE DID NOT HAVE A LIGHT SO A SHIELD WAS INSTALLED OVER THE DEFECTIVE (BUT NOT YET FAILED) CLOCKSPRING. SUBSEQUENTLY, THE CLOCKSPRING HAS FAILED AND VOLKSWAGEN REFUSED TO REPLACE THE CLOCKSPRING PER THE RECALL. VW STATED THAT ONCE THE RECALL WAS PERFORMED, EITHER WAY, THAT IS IT COMPLETED AND THEY ARE NO LONGER RESPONSIBLE FOR IT. THE RECALL DOES NOT STATE THAT ONCE A SHIELD IS INSTALLED THAT YOU CAN NEVER AGAIN BE COVERED BY THE RECALL. I THINK THIS PRACTICE OF "SHIELDING" AGAINST THE FUTURE FAILURE OF A DEFECTIVE PART IS NOT SAFE OR FAIR. I THINK THAT A RECALL THAT HAS MORE THAN ONE REMEDY SHOULD REMAIN OPEN TO THE OTHER REMEDY IF THOSE CONDITIONS ARE MET.

MY AIRBAG LIGHT CAME ON AND THE HORN STOPPED WORKING AS WELL AS THE BUTTONS ON THE STEERING WHEEL. TOOK MY CAR TO THE DEALERSHIP FOR 2 RECALLS AND THEY SAID THE PROBLEM IS WITH MY CLOCK SPRING. ONE OF THE RECALLS THEY ARE DOING REPLACES THE CLOCK SPRING COVER. THEY QUOTED ME A NEW CLOCK SPRING FOR ~$500. THEY ARE REPLACED THE CLOCK SPRING COVER FOR A CLOCK SPRING THAT IS DEFECTIVE.

FUELL PUMP CONTROL COMPUTER MODULE LOST POWER. VEHICLE STALLED WHILE TURNING IN FRONT OF ONCOMING TRAFFIC! IN THE MIDDLE OF INTERSECTIONS ETC. CAUSING A EXTREMELY DANGEROUS POSSIBILITY OF DEATH SITUATION. VW HAS HAD THIS ITEM RECALLED FOR A LONG, LONG TIME! VW STILL HAS NO FIIX TO DATE!

IN MARCH OF 2016 OUR CLOCK SPRING WAS REPLACED DUE TO A NHTSA MANDATED RECALL. IN OCTOBER OF 2017 OUR AIRBAG WAS REPLACED IN THE TAKATA RECALL. IN JANUARY OF 2018 THE HORN STARTED MALFUNCTIONING WHILE TURNING THE STEERING WHEEL AND AT TIMES WHILE GOING STRAIGHT. THIS OCCURRED WHILE WE WERE TRAVELING OUT OF TOWN. FUSE WAS PULLED AND THEN REPLACED BY DEALER WHEN BROUGHT IN FOR SERVICE. COULDN'T DUPLICATE ISSUE. SAME ISSUE OCCURRED END OF APRIL. BROUGHT IN FOR SERVICE AND THEY INFORMED US THE CLOCK SPRING WAS BROKEN. IT WAS NOT UNDER WARRANTY AND WOULD BE $741 TO FIX. WE DECLINED. WE FEEL THIS SHOULD BE COVERED SINCE A RECALLED REPLACEMENT PART HAS FAILED AGAIN IN LESS THAN TWO YEARS.

AIRBAG WARNING LIGHT COMES ON DASH WHEN DRIVING. IT APPEARS TO ONLY COME ON WHILE DRIVING ON THE HIGHWAY AT OVER 50 MPH. I HAVE HAD CURRENT TAKATA RECALL WARRANTY WORK COMPLETED ALREADY. VOLKSWAGEN SAID THIS IS A SEPARATE ISSUE AND WOULD NOT COVER UNDER RECALL WARRANTY. SPECIFICALLY, THEY SAID THE AIR BAGS WILL NOT DEPLOY WHILE THIS WARNING LIGHT IS ON IF INVOLVED IN AN ACCIDENT.

TAKATA INFLATORS WERE CHANGED DUE TO RECALL IN JAN 2018. IN APRIL 2018 I HEARD A STRANGE NOISE & THEN THE AIRBAG LIGHT CAME ON. THEN I REALIZED THAT ONLY INFO SHOWING ON MY PANEL WAS THE PHONE HOOKUP, ALONG WITH THE AIRBAG LIGHT. I CHECKED THE HORN & THAT DID NOT WORK EITHER. AFTER CHECKING FUSES WE CALLED THE DEALERSHIP & MADE AN APPT TO HAVE IT CHECKED. WE ARE TOLD IT IS THE CLOCKSPRING THAT NEEDS TO BE REPLACED. COST IS OVER $500. WE CALLED VOLKSWAGEN CUSTOMER SERVICE & THEY STAYED WE HAD THE CLOCK SPRING REPLACED IN 2016 UNDER A RECALL. HOWEVER WE HAVE NO RECOLLECTION OF THIS BEING DONE. THIS NOISE & THEN THE CLICKING & OTHER ISSUES CONNECTED TO THE CLOCK SPRING HAPPENED AS I WAS BACKING OUT OF A PARKING SPOT IN A SHOPPING AREA. THIS CAN BE VERY DANGEROUS BEING THAT THE AIRBAG WOULD NOT DEPLOY IF & WHEN NEEDED. ALSO I WAS ALMOST HIT BY A VEHICLE THAT DECIDED TO BACKUP WITHOUT LOOKING & I COULDN'T USE MY HORN TO WARN THE OTHER DRIVER. THANK GOD HE REALIZED WHAT HE WAS DOING. AS FOR THE DEALERSHIP SAYING THEY REPLACED THE CLOCK SPRING IN MAY OF 2016, MY QUESTION IS WHY WAS THAT REPLACED THEN & NOT THE AIRBAGS? ALSO, BEING THERE WAS RECALL ON THE AIRBAG & IT WAS BEING DONE, WHY DIDN'T THEY REDO THE CLOCK SPRING. I LOVE THE PASSAT BUT I DON'T WANT TO GET IN AN ACCIDENT BECAUSE OF SHODDY WORKMANSHIP! I NOTICED A LOT OF OTHER COMPLAINTS ABOUT THE CLOCK SPRING & WOULD LIKE TO KNOW WHY YOU ARE NOT TAKING CARE OF THIS ISSUE? I FEEL THAT VOLKSWAGEN IS HAVING ITS CUSTOMERS PAY FOR THE AIRBAG RECALL LABOR BEING THAT THE CLOCK SPRING GOES BAD SHORTLY AFTER REPAIRS ARE DONE TO THE RECALLED AIRBAG.

CLOCK SPRING WAS CHANGED IN 2016 AND TAKATA RECALL AIRBAG WAS CHANGED IN MARCH. AFTER THE AIRBAG WAS REPLACED I HEARD CLICKING NOISES WHEN TURNING MY STEERING WHEEL AND NOW MY AIRBAG ERROR LIGHT IS ON. MY HORN DOESNT WORK AND MY BUTTONS TO CONTROL RADIO DO NOT WORK. I BROUGHT TO DEALERSHIP WHERE THE TAKATA RECALL WAS DONE AND THEY DIAGNOSED IT WITH OPEN BROKEN CLOCK SPRING AND POWER STEERING GEAR BROKEN. THEY DO NOT WANT TO TAKE RESPONISBILITY FOR THE CLOCK SPRING SINCE IT WAS CHANGED IN 2016. I HAVE MADE A CASE WITH VOLKSWAGEN AGAINST THIS PARTICULAR DEALERSHIP.

STEERING WHEELING CLOCK SPRING HAS FAILED FOLLOWING RECALL REPAIR, VOLKSWAGEN REFUSES TO COVER, QUOTED ME $1,500.00

I GOT A LETTER FROM VOLKSWAGON STATING THAT A RECALL WAS GOING TO BE MADE ON MY CAR BECAUSE THE FUEL PUMP COULD JUST STOP WORKING ,OR MY CAR COULD JUST STOP IN MOTION WHILE I'M DRIVING OR JUST NOT START ALL TOGETHER. I GOT THIS LETTER BACK IN OCTOBER 2017 AND HAVEN'T HEARD FROM THEM SINCE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL SCRAPING NOISE. ALSO, THE AIR BAG INDICATOR ILLUMINATED AND THE HORN FAILED TO SOUND. THE VEHICLE WAS TAKEN TO NIELLO VOLKSWAGEN (2701 ARDEN WAY, SACRAMENTO, CA 95825) WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE REPAIRS WERE PREVIOUSLY COMPLETED; THEREFORE, NO FURTHER ASSISTANCE WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 47,789. *JS *TT

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO ONTARIO VOLKSWAGEN (701 SOUTH KETTERING DR, ONTARIO, CA, 91761) WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. *TT CARFAX NOT ABLE TO DISPLAY VIN RECORDS UPDATED 9/26/18*JB

GOT A RECALL ON CLOCK SPRING IN 2016 HAD IT REPAIRED. WENT OUT AND LIGHT IS NOW ON. TOLD I HAVE TO REPLACE THE WHOLE CLOCK SPRING FOR OVER $500. I WAS TOLD IT HAPPENS, BUT I JUST SAW THAT THERE IS AN INVESTIGATION. DEALER TOLD ME THAT I AM RESPONSIBLE.

HAD A CLOCKSPRING FAILURE IN 2012 PASSAT, CAUSING AIR BAG WARNING LIGHT, AND FAILURE OF ALL STEERING WHEEL CONTROLS. HAVE NOTED RECALL FOR THIS ITEM FOR CARS PRODUCED JUST PRIOR TO MINE BASED ON VIN SEQUENCE. VW APPARENTLY DID NOT CORRECT THE ISSUE IN PRODUCTION BECAUSE I HAVE HAD THE EXACT ISSUE COVERED IN THE RECALL, YET MY CAR IS NOT COVERED. COST WAS OVER $600 FOR REPAIR. THE RECALL SHOULD BE EXPANDED BASED ON THESE FAILURES AND WHAT I HAVE SEEN ON REPEAT FAILURES AFTER THE RECALL WAS DONE ON MANY CARS. IT SHOULD BE OBVIOUS THAT THEIR INITIAL FIX IS NOT A TRUE FIX FOR THE ISSUE.

CLOCK SPRING FAILURE AFTER RECALL SERVICE WAS PERFORMED. 2-8-2018 - UPON STARTING TO DRIVE WHEN I TURNED THE STEERING WHEEL I HEARD A SCRAPING SOUND IN THE STEERING COLUMN AND THEN THE AIR BAG LIGHT CAME ON INDICATING AIR BAG NOT WORKING, ALL CONTROL SWITCHES ON THE STEERING WHEEL AND HORN WAS NOT WORKING. I HAD THE RECALL FOR THE PROTECTIVE COVER OVER THE STEERING WHEEL CLOCK SPRING INSTALLED AT THE VW DEALER IN MARCH 2016. VW DEALER AND THE CORPORATE CUSTOMER SERVICE TELL ME THE REPLACEMENT OF THE CLOCK SPRING IS NOT A WARRANTY ISSUE SINCE THE RECALL WAS PERFORMED OVER 12 MONTHS AGO. IT'S OBVIOUS TO ME THAT THE COVER RECALL FIX WAS NOT THE CORRECT FIX AND POSSIBLY CAUSED THE PROBLEM I NOW HAVE WITH THE CAR. SINCE VW KNEW THERE WAS A RE-DESIGN OF THE CLOCK SPRING TO CORRECT A DESIGN FLAW THE COVER RECALL SHOULD HAVE BEEN TO AUTOMATICALLY REPLACE THE CLOCK SPRING WITH THE IMPROVED DESIGN. I'M BEING TOLD I'LL HAVE TO PAY $500 TO MAKE THE REPAIR WHICH I FIND VERY UNFAIR IN LIGHT OF THE RE-DESIGN FOR THE PART OR THE POSSIBILITY THE RECALL REPAIR WAS NOT CORRECT AND MAY BE THE CAUSE OF THE PROBELM NOW.

ON MY 2012 TDI WHEN THE WEATHER GETS COLD ~ BELOW 10 DEGREES FAHRENHEIT THE ENGINE FEELS LIKE IT IS MISFIRING. IT USUALLY STARTS FINE, BUT IT STUMBLES/MISFIRED FOR THE FIRST MILE OR SO. THE CAR DOES NOT WANT TO GET UP TO SPEED, NOR WILL IT SHIFT INTO THE NEXT GEAR, THE ENGINE WILL REV TO 3000 RPM AND MORE WHEN COLD, WHICH IS VERY BAD FOR THE ENGINE. I WILL MANUALLY SHIFT INTO THE NEXT GEAR AND THEN IT CHUGS AND MISFIRES AND STRUGGLES TO GET UP TO SPEED.

IN 2016 MY CLOCK SPRING BROKE AND WAS REPLACED AS PART OF THE 2015 CLOCK SPRING RECALL. IN JANUARY 2018 MY CLOCK SPRING WENT OUT AGAIN. I CURRENTLY HAVE AN AIRBAG LIGHT ON, THE HORN IS NOT WORKING, AND ALL CONTROLS ON THE STEERING WHEEL DO NOT WORK. THE CLOCK SPRING THAT WAS REPLACED AS PART OF THE RECALL HAS FAILED AND VW REFUSES TO PAY FOR A REPLACEMENT. THANK YOU

CLOCK SPRING FAILURE AGAIN AFTER RECALL WAS DONE

DRIVER SIDE DOOR WOULD NOT CLOSE. DOOR LOCK LATCH MECHANISM FAILED. CANNOT DRIVE CAR IF DOOR WON'T STAY LATCHED. INDEPENDENT SHOP REPLACED MECHANISM. BASED UPON INTERNET SEARCH, IT APPEARS THAT DOOR LATCH FAILED SEEMS COMMON WHICH WAS A SURPRISE.

I WAS PART OF A RECALL TO REPLACE THE CLOCK SPRING ON THE STEERING WHEEL. I DID NOT HAVE A PROBLEM BEFORE, NOW ABOUT THREE MONTH AFTER WE HAD IT DONE THE STEERING WHEEL ELECTRONICS DO NOT WORK AND THE AIRBAG LIGHT IS ON. ALSO ABOUT THE SAME TIME AS THE PREVIOUS PROBLEMS STARTED I NOTICED THE AIR IS NOT BLOWING AS MUCH ON THE PASSENGER SIDE. IT IS ALSO BLOWING COLD WHEN WE ARE CALLING FOR HEAT.

CAR BEGAN VIBRATING AND FRONT DRIVERS SIDE WHEEL FELL OFF WHILE DRIVING ON HIGHWAY.

WHEN BACKING OUT OF MY DRIVEWAY, I HEARD A LOUD POP COME FROM THE STEERING WHEEL COLUMN. IMMEDIATELY FOLLOWING, AN ALARM CAME UP FOR "AIRBAG ERROR". ALSO, ALL OTHER FUNCTIONALITY ON MY STEERING WHEEL WAS DISABLED, INCLUDING THE BLUETOOTH ACCESS, RADIO BUTTONS, ETC. I CONTACTED MY VW DEALERSHIP (BOUCHER VW IN RACINE, WI) AND THEY STATED THAT THE ISSUE WAS THE AIRBAG CLOCK SPRING AND THAT THE AIR BAG IS NOT FUNCTIONAL IF THIS ALARM IS ACTIVE. I ASKED IF THIS WAS COVERED AS A PART OF THE RECALL (I BELIEVE THE RECALL NUMBER IS 15V-483) AND THEY STATED IT WAS NOT AND THAT THE ESTIMATE FOR THE REPAIR WOULD BE APPROXIMATELY $550. I ASKED WHY THIS WAS NOT COVERED AS A PART OF THE RECALL BUT WAS NOT PROVIDED AN EXPLANATION. I WILL FOLLOW UP WITH THIS QUESTION WHEN I TAKE THE CAR IN FOR SERVICE IN THE NEXT FEW DAYS.

TAKATA RECALL SAW NO EVIDENCE OF AIRBAG ISSUES PRIOR TO TAKATA AIRBAG CORRECTION GOING DONE BY DEALER. MONTHS LATER, THE AIRBAG LIGHT IS ON AND ELECTRONIC CONTROLS IN STEERING WHEEL NOT FUNCTIONING. NOTICED THE LIGHT COME ON WHILE IN MY DRIVEWAY

CLOCK SPRING BROKE AGAIN ON 2012 PASSAT, VW REFUSES TO FIX STATING IT WAS OUT OF THE SPARE PART WARRANTY WHEN THE FIRST RECALL WAS COMPLETED. AIR BAG LIGHT IS ON, STEERING WHEEL CONTROLS DO NOT WORK, AND FRONT DRIVER AIRBAG PROBABLY WON'T GO IF I AM IN A CRASH. VW IS PUTTING MY LIFE AT RISK BECAUSE THEY DO NOT WANT TO FOOT THE BILL FOR A BAD PART IN THEIR VEHICLES.

THERE WAS A RECALL ON THE 2012 PASSAT ON 8/4/15 FOR THE AIRBAG CLOCK SPRING, WHICH PROVIDES POWER TO THE AIRBAG. THE RECALLED PART WAS REPLACED ON OUR VEHICLE IN JAN. 2016, IT WENT OUT AGAIN IN DEC. 2017 AND NOW THE MANUFACTURER SAYS IT IS NOT COVERED AS THE PART IS ONLY WARRANTIED FOR 1 YEAR. REALLY?? YOU REPLACED ONE JUNK PART WITH ANOTHER ONE AND NOW WON'T STAND BEHIND IT. WHAT HAPPENS WHEN THERE IS AN ACCIDENT AND THE AIRBAG DOESN'T DEPLOY WHILE MY 17 YEAR OLD DAUGHTER IS DRIVING THE CAR. REALLY SAD WAY OF DOING BUSINESS, THIS REPAIR SHOULD BE COVERED BY THE MANUFACTURER NO QUESTIONS ASKED.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN WAS OPERABLE. THE VEHICLE WAS TAKEN TO AUTOBARN VOLKSWAGEN OF MT. PROSPECT (333 W RAND RD, MT PROSPECT, IL 60056 (847) 392-6300) WHERE IT WAS DIAGNOSED WITH A FRACTURED CLOCK SPRING THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE DEALER ORDERED THE PARTS WHILE AWAITING REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS), BUT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL OR WARRANTY FOR THE CLOCK SPRING. THE FAILURE MILEAGE WAS APPROXIMATELY 45,300.

TWICE THE CLOCK SPRING HAS BROKEN AND HAD TO BE REPLACED. MY VEHICLE WAS NOT IDENTIFIED UNDER THE 2015 CLOCK SPRING RECALL. I BOUGHT THE VEHICLE NEW, FIRST REPLACEMENT AT APPROX 60,000 MILES IN DECEMBER 2014, SECOND REPLACEMENT AT 119,000 MILES TODAY. THE VEHICLE IS LESS THAN 6 YEARS OLD. 5 TIMES (INCLUDING CLOCK SPRING REPAIR) I HAVE TAKEN THE VEHICLE IN FOR REPAIR DUE TO WARNING LIGHT INDICATORS

TAKATA RECALL. I HAD THE AIRBAG REPAIR DONE UNDER THE ORIGINAL RECALL. THE REPAIR FAILED CAUSING THE AIR BAG WARNING LIGHT TO ILLUMINATE AND ALL OF THE DEVICE CONTROLS ON THE STEERING WHEEL TO STOP WORKING, SO I BROUGHT IT TO THE VW DEALER TO HAVE IT REPAIRED AND WAS TOLD THAT IT WAS NOT COVERED BY THE ORIGINAL RECALL AND THE REPAIR COST ME OVER $500. I DID CONTACT VW DIRECTLY AS DID THE SERVICE REPRESENTATIVE AT THE DEALERSHIP THAT DID THE REPAIR...WE WERE BOTH TOLD THAT THE REPAIR WAS NOT COVERED.

TAKATA RECALL NOT REPAIRED

RECALL WAS ISSUED FEB 2016, DEALER SAYS NO PARTS ARE AVAILABLE TO REPAIR. CAR IS POTENTIALLY DANGEROUS!

TAKATA RECALL: I PHONED VW CUSTOMER CARE ON 08/10/2016 REQUESTING A RECALL LETTER BUT NEVER RECEIVED IT. I REPORTED THIS TO JONATHAN BRADLEY/HALLMARK VW USED CAR SALESMAN. I REPORTED TO GOSSETT VW SERVICE AGENT JEFF WHO SAID MY RECALL DATE WAS 09/30/2017. 08/25/2017 AIRBAG WARNING LIGHT FLASHED THIS ONE TIME. THE LOW TIRE INDICATOR CAME ON 09/13/2017 SO I DROVE TO GOSSETT TO HAVE MY TIRES INFLATED. THE TECHNICIAN DID NOT RE-SET THE INDICATOR IN THE GLOVE COMPARTMENT PER JENNIFER OSBOURN/SERVIDE AGENT AS IT WAS LOCKED. WHEN I DROVE THE CAR AGAIN ON 09/16/17 THE ABS, TRACTION CONTROL, SEAT BELT PRETENSIOR & LOW TIRE INDICATOR LIGHT ILLUMINATED. GOT APPOINTMENT ON 09/22/17 TO HAVE THEIR WORK INSPECTED. I ALSO ASKED FOR AUTHORIZATION TO REPAIR THE TAKATA AIRBAG. ON 09/22/17 GOSSETT REFUSED TO TOUCH THE CAR UNLESS I PAID THEM $140.00 DIAGNOSTIC FEE. FOLLOWING THE DIAGNOSTIC I WAS TOLD IT WOULD COST ANOTHER $140.00 TO CLEAN DIRT FROM THE SHORT TO THE PASSENGER SEAT SENSOR. NO PROBLEMS EXISTED PRIOR TO THE 09/13/ VISIT TO INFLATE THE TIRES. TOTAL PAID WAS $340.41. FOLLOWING THIS VISIT THE RE-SET IS INOPERABLE, THE LOW TIRE INDICATOR, SEAT BELT, AIRBAG AND TRACTION CONTROL LIGHTS COME ON AND OFF EACH TIME THE VEHICLE IS TURNED ON AND FLASH IN AND OUT DURING DRIVING. THE ESP/ABS LIGHT IN THE MIDDLE PANEL ON THE DASH COMES ON, THE FUEL FILLER FLAP DOOR IS MALFUNCTIONING IN THE REVERSE ORDER FOR THIS YEAR VEHICLE, ERROR AIRBAG AND ERROR ESP/ABS WARNINGS COME ON. ON 09/22/17 MY VEHICLE WAS RETURNED WITH BROKEN OFF PART # VW 8E038813348E>ABS< FRONT PASSENGER FLOOR. REPORTED VIA MAIL TOAL GOSSETT/CEO, VW CUSTOMER CARE LIVE CHAT, TELEPHONE TO JENNIFER OSBORN/SERVICE AGENT, DWAYNE HILL/SERVICE MANAGER GOSSETT GERMANTOWN. TUESDAY, 10/17/I RECEIVED A CALL FROM JASON TRIPP BUT HAVE NOT BEEN ABLE TO MAKE CONTACT WITH HIM TO DATE.

TAKATA RECALL. PURCHASED A 2012 VW PASSAT ON 08/07/2015. WAS NOT AWARE OF THE RECALL UNTIL THE SALESMAN MADE A FOLLOW-UP COURTESY CALL TO ME ON 08/08/2016. HE WAS ADVISED I NEVER RECEIVED A LETTER. I PHONED VW CUSTOMER CARE, VERIFIED MY ADDRESS AND REQUESTED A LETTER FROM THEM AFTER RENEWING MY REGISTRATION BUT NEVER RECEIVED A RECALL LETTER TO THIS DAY. AUGUST 25, 2017 THE AIRBAG WARNING LIGHT CAME ON. SEPTEMBER 13, 2017 THE LOW TIRE INDICATOR LIGHT CAME ON. I TOOK MY VEHICLE TO GOSSETT VW, HAD THE TIRES INFLATED AND WHEN I DROVE THE VEHICLE TWO DAYS LATER THE ABS/TRACTION CONTROL/TIRE PRESSURE/ AND SEATBELT LIGHTS WERE CONTINUALLY FLASHING. I SPOKE TO AN ADVOCATE VIA CHAT ON VW'S SEB SITE. SHE AUTHORIZED THE AIRBAG REPAIR ON 09/22/2017. I PAID APPROXIMATELY $341.00 TO RESOLVE THE PROBLEM WITH THE WARNING LIGHTS BUT TO DATE, 09/27/2017 THE PROBLEM PERSISTS. THE DEALERSHIP DID NOT RESPOND TO MY COMPLAINT AND THE FILE WAS CLOSED ON 09/25/2017. I PHONED CUSTOMER CARE EARLIER TODAY, WEDNESDAY, 09/27/2017 AND REOPENED THE CASE. MY VEHICLE ONLY HAD 38,415 MILES ON IT. THE REPAIR REPORT ACCORDING TO SERVICE AGENT J.O. CLAIMED THEY FOUND A SHORT TO THE PASSENGER OCCUPANT SENSOR CAUSING THE ABS LIGHT, TIRE LIGHT, AND TRACTION LIGHT. CORRECTION: REPAIRED SHORT AND CLEANED RIGHT REAR SPEED SENSOR AND BEARING. ON 09/22, THE BOTTOM DRIVER TAKATA AIRBAG WAS PERFORMED. NOT ONLY ARE THE SAME LIGHTS ALARMING EACH TIME I TURN ON THE VEHICLE, BUT THIS MORNING THE ESP ERROR LIGHT FLASHED. VW CUSTOMER CARE WAS ADVISED AND REOPENED THE COMPLAINT. FOLLOWING THE SERVICE VISIT I DISCOVERED A BROKEN PART WITH VW # 8E0.881.348.E ON THE RIGHT FLOOR MAT OF THE CAR. THIS IS ALARMING. I WAS ADVISED AN ADVOCATE FROM VW CORPORATE SHOULD BE CALLING ME IN RESPONSE TO THIS HORRIFIC ORDEAL. THESE INCIDENCES OCCURRED 2 WEEKS AFTER THE CERTIFIED PRE- OWNED WARRANTY EXPIRED. NEVER HAD ANY PROBLEMS WITH THE VEHICLE BEFORE THIS. I AM A SENIOR CITIZEN WHO IS EXTREMELY ALARMED WITH THIS MATTER.

2012 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO HEAD LAMP CONNECTOR HOUSING SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO A DEALER TO HAVE THE REPAIR COMPLETED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO INFORMED THE CONSUMER THAT VEHICLE'S HEADLAMP CONNECTOR HOUSINGS WERE NOT UPDATED. UPDATED 09/05/2017*JS

CLOCK SPRING ON MY VEHICLE BROKE FOR A SECOND TIME DISABLING MY HORN AND STEERING WHEEL CONTROLS. MY AIRBAG LIGHT IS ALSO ON. NOT ONLY IS THIS A COSTLY FIX, BUT MY SAFETY IS IN JEOPARDY AGAIN DUE TO A PART THAT IS WIDELY KNOWN TO BE DEFECTIVE FOR YEARS. FOR SOME REASON MY CAR IS NOT INCLUDED IN THIS VOLUNTARY RECALL AND IT IS VERY UPSETTING. PLEASE INCLUDE THIS VIN IN YOUR RECALL OR EVEN THE DEFECTIVE REPLACEMENTS. I DON'T WANT TO DIE OVER A CAR PART.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO GET THE RECALL COMPLETED DUE TO UNREASONABLE SCHEDULING FROM THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOE HOLLAND VOLKSWAGEN (150 MACCORKLE AVE SW, SOUTH CHARLESTON, WV) WAS CONTACTED AND WAS UNWILLING TO ACCOMMODATE THE CONTACT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD GIVE THE CONTACT A CALL ON MONDAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE DOOR BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED UNDER CASE NUMBER: 092006317. THE CONTACT SUSTAINED INJURIES TO THE BACK, LEFT SHOULDER, LEFT ELBOW, AND LEFT KNEE. MEDICAL ATTENTION WAS NOT REQUIRED AT THE TIME; HOWEVER, THE CONTACT ENTERED PHYSICAL THERAPY FOR THE PAIN FROM THE INJURIES THREE WEEKS LATER. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. A DEALER WAS NOT CONTACTED ABOUT THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 171482409. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

DEFECTIVE DOOR LATCH ASSEMBLY THAT CAUSED THE LOCKS TO INITIATE EVERY TIME THE VEHICLE PASSED 10 MPH. CAUSED THE DRIVER DOOR TO NO LONGER LOCK, AND DISENGAGED THE ALARM EVEN WHEN OTHER DOORS LOCKED.

WHILE DRIVING ON THE CITY STREETS, I HEARD A POP LIKE A FUSE WENT OUT. I NOTICED MY HORN DID NOT WORK, THE FUNCTIONS ON THE STEERING WHEEL ARE NOT OPERABLE AND MY AIR LIGHT CAME ON. THIS HAPPENED PRIOR ON 9/16/2014 WHICH THE CLOCK SPRING WAS REPLACED.

TAKATA RECALL - RECEIVED MY LETTER OF RECALL ON TAKATA AIR BAGS IN APRIL 2016 STILL NO REPAIRS DONE, SCARY TO DRIVE A SUICIDE CAR DAY IN AND DAY OUT, I'M A WIDOW, ON A FIXED INCOME AND CAN'T AFFORD ANOTHER CAR, PLEASE HELP! THANK YOU...

TAKATA RECALL RECEIVED A LETTER APRIL 2016, HEARING NOW THEY ARE NOT FIXING THIS ISSUE, WHILE 16 PEOPLE HAVE BEEN KILLED OR 180 INJURED - DUE TO EXPLODING WITH SO MUCH FORCE AND SPEW SHRAPNEL INTO DRIVER AND PASSENGERS, IT'S LIKE DRIVING A SUICIDE CAR EVERY DAY, SCARY! I'M A WIDOW, ON A FIXED INCOME AFRAID TO DRIVE MY CAR, WHICH IS ALL I RELY ON NOW TO GET AROUND.

TAKATA RECALL IT HAS BEEN A LONG TIME SINCE THE RECALL AND REPLACEMENT PART IS STILL NOT OFFERED. I AM CONCERNED FOR THE SAFETY OF MY FAMILY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (BURDICK VOLKSWAGEN 5885 CIR DRIVE E #305B, CICERO, NY 13039) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/01/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

TAKATA RECALL IT HAS BEEN OVER A YEAR SINCE BEING NOTIFIED ABOUT THE TAKATA AIRBAG RECALL FOR OUR 2012 VOLKSWAGEN PASSAT. THE LETTER FROM VOLKSWAGEN NOTIFYING US OF AN IMPORTANT SAFETY RECALL WAS DATED APRIL 2016. THIS SAFETY RECALL HAS AFFECTED OUR USE OF THE VEHICLE SINCE WE DO NOT WANT TO DRIVE A VEHICLE THAT HAS AN OUTSTANDING SAFETY RECALL. IT HAS ALSO AFFECTED RESALE OF THE VEHICLE SINCE WE DO NOT WANT TO SELL A VEHICLE THAT HAS A SAFETY ISSUE. DO WE HAVE TO WAIT FOR AN ACCIDENT, INJURY, OR EVEN DEATH BEFORE SOMETHING IS DONE?

TAKATA RECALL I WAS INFORMED OF THIS RECALL OVER A YEAR AGO & STILL NOTHING HAS BEEN DONE TO FIX THIS PROBLEM

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VOLKSWAGEN OF ORANGE PARK (7220 BLANDING BLVD, JACKSONVILLE, FL 32244 (855) 758-7110) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. AT THE TIME OF INSPECTION, THE DEALER INFORMED THE CONTACT THAT THE VEHICLE HAD NO AIR BAGS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAD TAKEN MY CAR TO GET THE SPRING WIRE REPLACED BACK WHEN THE RECALL CAME OUT. I WASNT HAVING ANY TROUBLE WITH IT THEN. THEY FIXED IT WITH WHAT I ASSUME WAS A FAULTY SPRING WIRE. SO NOW ALL MY COMPONENTS ON MY STEERING WHEEL DO NOT WORK, MY HORN DOES NOT WORK AND MY AIRBAG LIGHT IS ON WITH IT READING AIRBAG ERROR. I HAVE LOOKED IT UP AND IT SAYS FAULTY SPRING WIRE, WHICH IS WEIRD BECAUSE I THOUGHT THEY REPLACED IT WITH A GOOD PART AND NOW BECAUSE IVE ALREADY GOTTEN THE RECAL DONE THEY WONT DO IT AGAIN UNDER RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE CONTACT CALLED THE WOODLAND VOLKSWAGEN DEALER WHO INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. AS OF 6/26/17, I HAVE NOT RECEIVED A SECOND RECALL LETTER TO INFORM ME WHEN TO TAKE THE CAR IN. AFTER CALLING THE DEALERSHIP, I STILL HAVE NO IDEA WHEN THE AIRBAG WILL BE REPLACED. IS THERE A CLASS ACTION SUITE IN PROCESS REGARD THE TAKATA RECALL?

TAKATA RECALL: I HAVE BEEN TRYING TO GET MY RECALL FIXED BY THE DEALER AND I HAVE BEEN WAITING A FEW MONTHS NOW AND STILL HAVE NOT BEEN ABLE TO MAKE AN APPOINTMENT WITH THE DEALERSHIP. THEY HAVE ME ON A WAITING LIST BUT I AM TIRED OF WAITING. I WANT THE RECALL PROBLEM FIXED. I DO NOT FEEL COMFORTABLE DRIVING A CAR THAT HAS A HAZARDOUS ISSUE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO HARPER VOLKSWAGEN (9901 KINGSTON PIKE, KNOXVILLE, TN 37922) WHO STATED THAT PARTS WERE NOT AVAILABLE AND TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE AND THE CONTACT WOULD BE NOTIFIED WHEN PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I HAVE BEEN UNABLE TO GET A RECALL REPAIRED DESPITE MY REPEATED EFFORTS AND CONTACT WITH VW CUSTOMER CARE. I AM IN THE MILITARY AND CURRENT RESIDE IN ITALY. VW DEALERS HAVE REFUSED TO REPAIR THIS RECALL AND THE RESPONSE FROM VW IS THAT THEY CAN'T HELP UNTIL THE CAR IS RETURNED TO THE US. UNACCEPTABLE.

AIR BAG LIGHT INDICATOR LIGHT ON ON DASH. NO HORN, CLOCK OR STEERING WHEEL CONTROLS WORKING; MAYBE AIR BAG NOT WORKING.STEERING COLUMN CONTROL MODULE NEEDED TO BE REPLACED, ALONG WITH CLOCK SPRING. WINTER/SPRING 2017.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO #1 COCHRAN VOLKSWAGEN OF SOUTH HILLS (2755 W LIBERTY AVE, PITTSBURGH, PA 15216) WHO STATED THAT THEY WERE WAITING FOR REPAIR PARTS AND INFORMED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO SPEAK WITH THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I HAVE HAD THIS RECALL FOR MORE THAN A YEAR AND NOBODY AT VOLKSWAGON WILL GIVE ME ANY INFO. HONDA HAS FIXED ALL THEIR TAKATA AIRBAGS. I AM TIRED OF WAITING. I COULD BE KILLED!!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL, THIS HAS BEEN A ISSUE WITH MY CAR, ITS ALMOST 2 YEARS, I WENT TO THE DEALER AND THEY REQUESTED MY A RECALL NOTE FROM. I NEED THIS ISSUE TO BE FIX FOR MY CAR.

ENGINE LIGHT IS ON AND THE FUEL VAPOR LEAK DETECTION PUMP IMPROPERLY WORKING CAN RESULT IN HEALTH ISSUES.DUETO THE FACT THAT IT IS NOT REDUCING ATMOSPHERIC POLLUTION DUE TO HYDROCARBON EMISSIONS,

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED ON 4/21/17 AND PROVIDED CASE NUMBER: 170367528. THE CONTACT WAS INFORMED BY THE MANUFACTURER REPRESENTATIVE THAT NHTSA CONTROLS THE REGULATION OF THE RECALL AND THEY NEEDED TO CONTACT NHTSA IN ORDER TO GET THE AIR BAGS REPLACED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

TAKATA RECALL RECALL DATE IS FEBRUARY 9, 2016 YET THERE IS NO REMEDY YET FROM VOLKSWAGEN. THNO INCIDENT OCCURED BUT THIS POSES A SERIOUS RISK AS FOLLOWS SHOULD AN INCIDENT OCCUR: "IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS."

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER BUT COULD NOT REACH ANYONE. THE DEALER STATED THAT THERE WERE NO PARTS AVAILABLE FOR AT LEAST TWO MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA AIRBAG RECALL INCOMPLETE STILL WAITING FOR REPAIR/REPLACEMENT

TAKATA RECALL HELLO, I HAVE BEEN CONTACTING VW FOR A WHILE NOW TO REPAIR MY AIRBAGS. I DO NOT FEEL SAFE DRIVING MY CAR. I RECEIVED THE FIRST NOTICE THAT THE AIRBAGS WERE UNDER RECALL, BUT NOTIFIED THAT THERE WAS NOTHING THEY CAN DO ABOUT IT. I ASKED FOR A LOANER CAR AND I WAS REJECTED. I ALSO ASKED FOR VW TO BUY BACK MY VEHICLE AND I WAS ALSO REJECTED. IN MARCH 2017, I RECEIVED AN ANOTHER NOTICE ASKING ME TO SCHEDULE AN APPOINTMENT WITH MY DEALER TO HAVE THE ISSUE FIXED ASAP. I CALLED TO SCHEDULE AN APPOINTMENT AND I WAS NOTIFIED THAT THEY DO NOT HAVE PARTS IN STOCK AND THEY CANNOT SCHEDULE AN APPOINTMENT FOR ME. I CALLED VW BACK AND TOLD THEM ABOUT MY CONCERN, I DO NOT FEEL SAFE DRIVING MY CAR AND I CANNOT SELL IT BECAUSE NO ONE WANTS TO PURCHASE IT DUE TO THE SAFETY CONCERNS ABOUT THE VEHICLE. VW TOLD ME THAT THERE IS NOTHING THEY CAN DO TO HELP. NO LOANER CAR AND NO REPURCHASE. I ASKED WHAT SHOULD I DO SINCE AN 18 YEAR OLD DRIVES THIS CAR AND YOU ARE STATING THAT IT IS NOT SAFE TO DRIVE, THE RESPONSE WAS, GIVE US A CALL IF ANYTHING HAPPENS. THEY PRETTY MUCH SAID THAT EVERYTHING IS IN ACCORDANCE TO NHTSA GUIDELINE. CAN YOU PLEASE HELP ME?

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECALL" I FOUND OUT ABOUT THIS AIRBAG SAFETY ISSUE AND REACHED OUT TO VW AND SPOKE TO A CARE AGENT WHO TOLD ME THAT THERE'S NOTHING THEY WILL DO ABOUT THE ISSUE AND THIS IS THE POSITION IN WHICH THE COMPANY STANDS. I FEEL THAT THEY SHOULD BE ACCOUNTABLE FOR CHOOSING THIS VENDOR AND THAT EVERYONE DRIVING VW VEHICLE BE REIMBURSED FOR MONEY BEING SPENT ON A FINANCED VEHICLE OR VEHICLE THEY HAVE PURCHASED THAT'S BEING AFFECTED. WE BUY CARS THAT FIT OUR PERSONAL NEEDS. FAMILY SIZE, GAS SAVER ETC. WE ALREADY TAKE A RISK IN DRIVING ANYWAY SO WHY SHOULD WE BE TOLD TO WAIT UNTIL THE THE ISSUE IS RESOLVED KNOWING WHAT THE POTENTIAL OUTCOME COULD BE. IF THE SAFETY OF THE PEOPLE WERE AS HIGH AS THEY INTEND US TO BELIEVE THEN THIS ISSUE WOULD BE RESOLVED BY NOW REGARDLESS HOW MANY AFFECTED. IT ALL BOILS DOWN TO MONEY WITH THE PEOPLE BEING SECOND. I DON'T FEEL SAFE NOR DO I FEEL MY FAMILY IS SAFE DRIVING A VW VEHICLE KNOWING SUCH HAZARD EXIST. TO BE TOLD THERE'S NO ONE ELSE TO SPEAK TO AFTER YOUR CONCERN HAS BEEN REVIEWED BY A CASE MANAGER JUST WON'T DO. THIS ISSUE NEEDS TO BE ADDRESSED NOW WHILE PEOPLE CAN AFFORD THE CONCERN. NO ONE SHOULD BE INJURED DUE TO A VEHICLE MALFUNCTION. VW AS WELL THE OTHER AUTO MAKERS NEED TO BE ACCOUNTABLE FOR THIS POOR CHOICE IN VENDOR SELECTION AND DO WHAT'S RIGHT FOR THE CONSUMERS OF THEIR PRODUCTS.

TAKATA RECALL. VOLKSWAGEN DEALER ADVISED THEY CANNOT FIX THE PROBLEM AS THEY HAVE NOT YET RECEIVED THE PROPER PARTS. I WAS ADVISED TO CALL BACK IN "3-6 MONTHS", DESPITE THE SERIOUSNESS OF THE RECALL AND THE POTENTIALLY LIFE-THREATENING RISK.

TWO OF OUR LOCAL VW DEALERS HAS INFORMED US THAT NHTSA IS CONTROLLING THE ALLOTMENT NUMBER DISTRIBUTION OF REPLACEMENT AIRBAGS. ONE DEALER INFORMED MY HUSBAND 3 - 4 A MONTH ARE BEING ISSUED. A SECOND DEALER TOLD ME 5 A MONTH ARE BEING ALLOTTED. MY HUSBAND & I BOTH CALLED VW 248-754-5000. TWO CONSECUTIVE DAYS TO CUSTOMER SERVICE WE WERE TOLD THAT NHTSA WAS CONTROLLING THE DISTRIBUTION NUMBER AKA ALLOTMENT NUMBER OF REPLACEMENT AIRBAGS PER DEALER. I WAS DENIED THE RIGHT TO SPEAK TO UPPER LEVEL LEADERSHIP AT VW. WE SPOKE TO LIBBY AND CORY. WE ARE IN HOUSTON AREA 3 MILLION PLUS POPULATION. WE WERE ALSO INSTRUCTED BY DEALER THAT WE NEEDED TO MAKE AN APPOINTMENT TO BRING OUR CAR IN FOR AIRBAG INSPECTION AND PART VERIFICATION WHICH INVOLVED DISMANTLING OUR VEHICLE TO CHECK IF REPLACEMENT WAS NECESSARY AND IF SO WE WOULD BE PLACED ON A LIST WHICH WE MAY OR MAY NOT BE CALLED THAT AIRBAGS SHOWING STRESS WOULD BE REPLACED. THE OTHER DEALER TOLD MY HUSBAND NO AIRBAGS IN HOUSE AND ONLY 3-4 A MONTH WERE BEING ALLOTTED. VW STATES ONLY VIN, MAKE AND MODEL NUMBER ARE NECESSARY FOR REPLACEMENT. IN OUR CASE 2012 PASSAT IS IN QUESTION. VW HAD NO PROBLEM WITH THE DISMANTLING AND SELECTIVE, PRIORITY REPLACEMENT OF AIRBAGS. IS IT TRUE THAT DEALERS IN HOUSTON AREA ARE BEING DISTRIBUTED A VERY LIMITED NUMBER (SINGLE DIGIT) OF REPLACEMENT AIRBAGS AT THE DIRECTION OF NHTSA IN THE HOUSTON 3 MILLION PLUS POPULATION METROPLEX? IS IT TRUE NHTSA IS CONTROLLING THE DISTRIBUTION NUMBER TO EACH DEALER? IS IT TRUE THAT ONLY AIRBAGS SHOWING STRESS WILL BE REPLACED? YOUR TIMELY RESPONSE IS REQUESTED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

REFERENCE 10967968 GIVE VW CORPORATE 800-822-8987 REQUESTING LOANER CAR DUE TO LACK AVAILABILITY OF REPLACEMENT AIRBAG. SPOKE TO RAHLONDA. I WAS DENIED A LOANER CAR DUE TO THE FACT A "NOT A STOP DRIVE ISSUED ON VEHICLE". THE SECOND & THIRD NHTSA REFERENCE NUMBER ISSUED RECEIVED EMAIL 1082444, 10967942. I WAS AGAIN DENIED THE RIGHT TO SPEAK TO CORPORATE MANAGEMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER AND/OR MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. ANOTHER DEALER STATED THAT THE VEHICLE WAS NOT A PRIORITY AS OF YET. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

RECALL WAS ISSUED IN SEPTEMBER OF 2015 AND ITS MARCH OF 2017! IT IS AN AIR BAG, QUITE AN IMPORTANT SAFETY FEATURE!

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER HAD NOT RESPONDED AFTER SEVERAL CALLS AND INDICATED THAT THEY WOULD FOLLOW-UP TO DETERMINE WHEN AN APPOINTMENT WOULD BE SCHEDULED. THE CONTACT HAD NOT YET RECEIVED A CALL BACK. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - WE TOOK IT TO A VW DEALER, NEMER VW IN ALBANY, NY AND THEY SAID THERE IS NO REPAIR AVAILABLE. WE ARE STUCK WITH THE ISSUE. WE WERE TOLD TO SELL THE CAR PRIVATELY.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - STILL WAITING ON VW TO REPLACE THE AIRBAG IN MY VEHICLE. I HAVE BEEN TOLD TO JUST CONTINUE ON DRIVING AND NOT TO WORRY ABOUT IT, THAT THEY WILL GET TO ME WHEN THEY GET TO ME. IT IS NOW OVER A FULL YEAR LATER AND NO SOLUTION.

SUDDEN ENGINE HIGH VIBRATION WHILES DRIVING AND EVENTUALLY ENGINE AND BATTERY FAILURE AT THE SAME TIME AND DAY. VW TECHNICIANS IDENTIFIED PIECES OF METAL FROM ENGINE IN OIL FILTER. LUCKILY I WAS NOT DRIVING ON THE HIGHWAY ELSE IT WOULD HAVE BEEN FATAL. NOTE: CAR IS TAKEN CARE OF WITH REGULAR OIL CHANGE AND REGULAR MAINTENANCE USING VW SERVICE

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VW IS UNABLE TO REPLACE THE RECALL, AND I AM CONCERNED WITH MY SAFETY WHILE DRIVING. I HAVE BEEN VERY PATIENT WITH THE RECALL, BUT WE ARE GOING INTO A YEAR NOW. I HAVE PUT OFF MAKING ROAD TRIPS IN MY CAR AND THIS IS BEYOND FRUSTRATING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE.

"TAKATA RECALL" MY VEHICLE'S DRIVER AIRBAG INFLATOR NEEDS TO BE REPLACED AS PART OF THE RECALL. I CONTACTED A VOLKSWAGEN DEALERSHIP AND THEY STATED THAT THEY WILL NOT REPAIR MY VEHICLE UNTIL I RECEIVE THE OFFICIAL LETTER FROM VOLKSWAGEN. THEY ALSO STATED THAT GIVEN THE MAGNITUDE OF THIS PROBLEM AND HOW MANY VEHICLES NEED AIRBAGS REPLACED, THEY CANNOT TELL ME WHEN I WILL BE ABLE TO GET MY VEHICLE FIXED. THEY INDICATED THAT THEY ARE FIXING VEHICLES IN HIGH PRIORITY ZONES FIRST. HOWEVER, JUST LAST MONTH GOT AROUND TO SENDING OUT LETTERS TO ALLOW VEHICLES TO BE REPAIRED EVEN THOUGH THIS PROBLEM WAS IDENTIFIED A YEAR AGO. IT SHOULD ALSO BE NOTED THAT THE VEHICLE IS PRESENTLY REGISTERED IN A LOW PRIORITY ZONE. THE PROBLEM WITH THIS IS THAT IT WAS PURCHASED IN A HIGH PRIORITY ZONE AND WAS DRIVEN THERE FOR SEVERAL YEARS. I CAN NOT TURN THIS CAR INTO A DEALERSHIP FOR A DEALER TRADE IN AS DEALERSHIPS DO NOT ACCEPT VEHICLES WITH RECALLS. I CAN SELL IT IN THE STATE OF CO INDEPENDENTLY, HOWEVER, WHO WOULD WANT TO PURCHASE A VEHICLE WITH A RECALL ON IT, THAT HAS NO TIMELINE AVAILABLE AS TO WHEN IT CAN BE FIXED. I FEEL EXTREMELY NERVOUS WITH MY 19 YEAR OLD DAUGHTER DRIVING AROUND IN A CAR THAT COULD POTENTIALLY HARM OR WORSE KILL HER. I FIND IT UNACCEPTABLE THAT VOLKSWAGEN CAN NOT EVEN PROVIDE US WITH A DATE IN THE FUTURE THAT THEY CAN FIX THE CAR. I CAN'T EVEN TAKE IT TO A DEALERSHIP FOR A TRADE IN BECAUSE DEALERSHIPS WON'T TAKE CARS THAT HAVE RECALLS THAT HAVE NOT BEEN FIXED,

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 30 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE CLOCK SPRING FAILED. THE VIN WAS EXCLUDED FROM THE RECALL FOR THE CLOCK SPRING. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 51,200.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN

TAKATA RECALL IN APRIL 2016 I RECEIVED NOTICE FROM VW OF THE TAKATA RECALL. IT IS NOW FEB 2017. I HAVE HEARD NOTHING FROM ANYONE IN 10 MONTHS ABOUT THIS ISSUE. I CALLED VW AND THEY IN EFFECT SAID NOTHING IS BEING DONE YET. THEY EVEN SAID NO MANUFACTURER HAS DONE A REPAIR. YOUR SITE SAYS 10 MILLION CARS HAVE BEEN FIXED ALREADY. SOMETHING IS CERTAINLY WRONG WITH THIS LACK OF PROGRESS BY VW, ESPECIALLY FOR THIS DANGEROUS AIRBAG PROBLEM. NHTSA MUST PRESSURE VW TO GET OFF THEIR ASSES. THERE IS AT LEAST IGNORANCE, BUT MORE LIKELY LYING, AT ALL LEVELS OF VW. AFTER 10 MONTHS I BELIEVE MY CAR SHOULD BE REPAIRED. JUST BECAUSE TAKATA IS JAPANESE AND VW IS GERMAN IS NOT AN ACCEPTABLE EXCUSE. DO YOUR JOB!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS ISSUED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/17/17*LJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN COULD NOT BE DECODED TO FIND PART AVAILABILITY INFORMATION.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED THE FAILURE OF THE VEHICLE NOT STARTING WHEN PROMPTED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVEN'T BEEN ABLE TO DRIVE THE CAR FOR 1 YEAR BECAUSE THE AIRBAG IS BAD.(TAKATA AIRBAG RECALL) THE AIRBAG WAS RECALLED IN 2/2016, AND IT'S NOW 1 YEAR LATER AND I STILL HAVE NO FIX FOR IT. I REFUSE TO PUT MY KIDS IN THE CAR AND I CAN'T SELL IT UNTIL THE RECALL IS FIXED. SO I HAVE A CAR THAT I'M STILL PAYING FOR AND I CAN'T DRIVE IT SAFELY. I CALLED VW AND THEY COULDN'T OFFER ANY TIME FRAME FOR WHEN IT WOULD BE FIXED. I NEED VW TO BUY THIS FROM ME OR SOMETHING, BECAUSE I'M LOSING MONEY ON A CAR THAT I CAN'T DRIVE AND I CAN'T SELL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WINDSHIELD VISIBILITY DEFROST/DEFOG FAILURE: DEFROST FAILED ON PASSENGER SIDE OF VEHICLE. NO HEAT ON PASSENGER SIDE OF VEHICLE. CAUSES ICE ACCUMULATION ON WINDSHIELD AND FOGS UP DUE TO INSUFFICIENT HEAT. CAUSES SAFETY AND DRIVE-ABILITY ISSUES IN COLD AND EXTREME COLD WEATHER. HEATER CORE FAILURE MATCHES SIMILAR FAILURE REPORTED NHTSA ID #10079822. REPAIR IS THE EXACT SAME AS NHTSA ID #10079822 AS WELL AS SAME REPAIR REPLACEMENT PART. SHOP ACKNOWLEDGES THAT THE SAME PART MANUFACTURE FAILURE EXISTS BUT DOES NOT INCLUDE THIS VIN. VW NEEDS TO EXPAND PART FAILURE TO INCLUDE ADDITIONAL VEHICLES WITH SAME FAILING PART. FAILED PART NUMBER 561.819.031.A AND REPLACED WITH 561.819.031.B. DIAGNOSIS IS IDENTICAL TO THE 2013 GASOLINE PASSAT. I HAVE ALSO CONFIRMED THAT THIS REPAIR IS ONLY BEING OFFERED FOR GASOLINE CARS AND NOT THE DIESEL CARS. I CANNOT CONFIRM BUT I BELIEVE THAT IT HAS TO DO WITH THE DIESEL RECALL. THIS IS ROTTEN I AM NOT OFFERED A FIX FOR THE EMISSIONS AND THEY WILL BUY MY CAR BACK BUT I WOULD TAKE A LOSS OF $3000. IN THE MEAN TIME THEY ARE NOT OFFERING EXTENDED WARRANTY REPAIRS OR ARE ONLY OFFERING THEM ON GASOLINE FUELED CARS. *TR

TAKATA RECALL, I WENT TO DEALER AND THEY SAID THEY DO NOT HAVE THE PARTS YET, I EVEN OFFERED TO PAY FOR THE PARTS AND THEY DID NOT WANTED TO DO IT. IT IS WEIRD BECAUSE ONE OF THEIR SALESMAN TOLD ME THAT THEY HAVE BEEN REPLACING A LOT OF AIR BAGS FOR THE CARS THEY HAVE FOR SALE, I THINK THEY ARE GETTING SAFE TO SALE THEIR STOCK FIRST AND NOT FIXING THE CARS THAT HAS BEEN ALREADY SOLD.

TAKATA RECALL CAN'T YOU MAKE THE KILLER AIRBAG REMOVABLE IF A SHOULDER-TYPE SEAT BELT AS USED IN RACE CARS IS INSTALLED?

TAKATA RECALL - I RECEIVED A NOTIFICATION FROM VW APRIL 2016 REGARDING THE SAFETY RECALL OF THE TAKATA SDI DIRVER FRONTAL AIRBAG. NHTSA:16V078. TO DATE, THIS HAS NOT BEEN RECTIFIED BY VW

RECALL FROM APRIL 2016 STILL NO PARTS AVAILABLE.

"TAKATA RECALL" THE RECALL WAS POSTED LAST YEAR IN FEB 2016 AND NO REMEDY IS AVAILABLE. WHAT IS VW WAITING FOR? SOMEONE TO DIE? WHAT WILL IT TAKE TO GET THIS PROBLEM FIXED? IN THE MEANTIME I AM DRIVING AROUND IN WITH A POTENTIALLY LIFE THREATENING AIRBAG SYSTEM THAT WAS SUPPOSED TO KEEP ME SAFE. *TR

BATTERY GROUND CABLE IS MARKED RED INSTEAD OF BLACK. THE NEW BATTERY WAS HOOKED UP WITH THE RED TO THE POSITIVE BATTERY TERMINAL AND BLEW THE MAIN FUSE AND RUINED THE AMPLIFIER TO THE SOUND SYSTEM. THE BATTERY WAS STATIONARY IN SEARS ROEBUCK SHOP AS THE BATTERY WAS BEING REPLACED BY A MECHANIC. THE CAR IS STILL IN THE SHOP SO I HAVE NO PICTURES AS YET. THIS COULD PRODUCE SERIOUS PHYSICAL DAMAGE IF THE BATTERY SHOULD BLOW UP BECAUSE OF THIS WIRING. REPORTED TO VW ON JANUARY 20, 2017.

TAKATA RECALL NO REMEDY HAS BEEN PROVIDED TO ME AND THIS IS UNACCEPTABLE, NOT TO MENTION THE VALUE OF MY CAR BEING NEGATIVELY IMPACTED DUE TO POOR ENGINEERING.

TAKATA RECALL - VOLKSWAGEN PASSAT 2012 - DEFECTIVE AIRBAG THIS AIRBAG RECALL DEFECT HAS BEEN OUTSTANDING ALMOST A YEAR, AND 11 PEOPLE HAVE DIED FROM THIS IN OTHER CARS, AND VOLKSWAGEN WILL NOT FIX IT OR OFFER A RENTAL OR LOANER CAR, NOR WILL THEY OFFER A BUY BACK TO ME TO HELP ME AVOID THE RISK OF DEATH WHICH COULD BE CAUSED BY THIS DEFECTIVE RECALLED AIRBAG. I WOULD LIKE TO HAVE VOLKSWAGEN PAY ME BACK THE MONEY I SPENT ON THIS CAR, SINCE THEY HAVE NOT FIXED IT AND DO NOT OFFER ANY ALTERNATIVE TRANSPORTATION, AND MY RESELL VALUE OF THIS CAR IS ALSO REDUCED BECAUSE NO ONE WANTS TO BUY A CAR WITH A RECALL THAT CAN KILL YOU THAT HAS NOT BEEN FIXED. I CALLED VW CORPORATE FOR HELP, AND THEY TOLD ME THEY COULD DO NOTHING, AND THAT I SHOULD STAY IN THE VEHICLE AND KEEP DRIVING IT DESPITE THE RISK OF DEATH. I WANT THIS FIXED, OR A LOANER/RENTAL CAR TO BE PROVIDED TO ME AT NO COST BY VOLKSWAGEN SO I DON'T HAVE TO DRIVE RISKING DEATH, OR I WANT VOLKSWAGEN TO BUY BACK MY CAR FOR FULL PRICE BECAUSE THIS IS ALL THEIR FAULT! *TR

TAKATA RECALL THERE HAS BEEN NO REMEDY FOR THIS ISSUE AND IT HAS BEEN NEARLY A YEAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA AIRBAG INFLATOR RECALL. STILL NO REMEDY HAS BEEN COMMUNICATED TO ME.

ONE OF THE ACTUATORS IN THE HVAC SYSTEM PREMATURELY FAILED AND HAD TO BE REPLACED. I BELIEVE IT WAS THE RECIRCULATION ACTUATOR. I COULD NOT GET THE CAR TO PROPERLY DEFROST, CAUSING DANGEROUS DRIVING CONDITIONS AS VISIBILITY THROUGH THE FOGGED WINDSCREEN WAS DRASTICALLY REDUCED. THE DEALERSHIP REPLACED THE ACTUATOR (AT MY EXPENSE) AND THE ISSUE WAS RESOLVED. AN ACTUATOR SHOULD NOT BE FAILING THIS EARLY IN THE VEHICLE'S LIFETIME. I, THE USER, DID NOT DO SOMETHING SPECIAL TO CAUSE THIS TO OCCUR. *TR

I WENT TO HAVE AN APPRAISAL DONE ON MY CAR AND I WAS TOLD THE DRIVER SIDE AIR BAG WAS DEFECTED, AND I DON'T FEEL SAFE DRIVING A CAR THAT COULD CAUSE HARM TO ME. (IN CASE OF EMERGENCY.) *TR

TAKATA RECALL. I RECEIVED A NOTICE IN THE MAIL ALMOST A YEAR AGO AND THE COMPANY HAS NOT SENT ME ANY INFORMATION ABOUT FIXING THIS DANGEROUS AIRBAG ISSUE. I STOPPED BY A LOCAL DEALER AND THEY SAID THEY ARE NOT AWARE OF ANY FIX COMING SOON. I THINK A YEAR SEEMS LIKE A VERY LONG TIME TO BE DRIVING ONE OF THEIR PRODUCTS THAT HAS A KNOWN ISSUE WHICH COULD ENDANGER ONE'S LIFE. WHAT DO YOU THINK? *TR

TAKATA RECALL. I CANNOT SELL MY CAR UNLESS THIS IS FIXED! I AM STUCK WITH A DANGEROUS CAR.

TAKATA RECALL. DRIVER FRONTAL AIRBAG TAKATA SDI INFLATORS - NO REMEDY AVAILABLE NO REMEDY OR REPAIR YET AVAILABLE. THIS RECALL HAS BEEN ONGOING SINCE FEBRUARY 2016, BUT THEY STILL DO NOT HAVE THE REPLACEMENT AIRBAGS AVAILABLE? I BELIEVE ITS NOW WELL PAST A TIMELY MANNER. I AM AFRAID TO DRIVE MY CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ UPDATED 03/16/17.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL- WAS NOTIFIED 4/16. STILL NO REMEDY AVAILABLE. NOW AIRBAG CAUSING A MALFUNCTION AND DON'T HAVE FRONT PASSANGER AIRBAG TOO OR HORN BECAUSE OF IT. VERY UNSAFE TO DRIVE. HOW LONG DO I HAVE TO WAIT FOR THE FIX?

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA INFLATORS

CAR LOST POWER WHILE DRIVING ON HIGHWAY, DIESEL FUEL ALL INSIDE THE ENGINE BAY, DEALERSHIP SAID A BOLT ON THE ENGINE HAD A STRESS FRACTURE AND BROKE. *TR

ENGINE COOLANT WAS LEAKING INTO THE INTERCOOLER

HEATER CORE ON A 2012 PASSAT HAS CORRODED AND CLOGGED WITH FACTORY FLUIDS INSIDE STILL. CAUSES THE HEAT TO NOT COME OUT OF THE AIR CONDITIONING SYSTEM

TAKATA RECALL - TAKATA SDI DRIVER FRONTAL AIRBAG RECALL LETTER RECEIVED APRIL 2016 AND NOTHING DONE 8 MONTHS LATER. CAN'T GET ANSWER FROM DEALER OR ANYONE ABOUT REPAIRS NEEDED OR HOW MUCH LONGER WE HAVE TO WAIT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. THIS HAS BEEN A RECALL FOR 10 MONTHS NOW. HOW LONG DO THEY LEGALLY HAVE TO FIX THIS?

I RECEIVED A RECALL NOTICE IN THE MAIL FOR THE AIRBAG. I HAVE CALLED AND VISITED VW DEALERS AND WAS TOLD THAT THE AIRBAG REPLACEMENT ISN'T AVAILABLE AS OF YET.

TAKATA RECALL RECALL WAS ISSUED FEB 2016 AS TO THIS DATE VW HAS NOT MADE ANY REPAIRS NOR DO THEY EVEN KNOW WHEN AND IF REPAIRS ARE TO BE MADE! VW DEALER HAS NO IDEA OF WHEN ANYTHING WILL BE DONE AND SAYS THEY ARE NOT GOING TO FIX AIRBAGS!

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ

TAKATA RECALL. TOLD BY DEALERSHIP REPLACEMENT MAY NOT BE AVAILABLE UN TIL THE SECOND QUARTER OF NEXT YEAR. I AM A SENIORCITIZEN AND FEARFUL OF DRIVING MY CAR. I ALSO BABYSIT MY INFANT GRANDDAUGHTER AND NEED TO HAVE HER IN MY CAR I WOULD BE DISTRAUTE IF ANYTHING WOULD HAPPEN WHILE DRIVI NG. I BELIEVE WAITING UNTIL WHO KNOWS WHEN IS UNACCEPTABLE. I AM PUTTING MY LIFE IN JEAPARDY EACH TIME I DRIVE.

"TAKATA RECALL" NOTHING HAS HAPPENED YET, BUT I'M SCARED TO DEATH EACH TIME I GET INTO MY CAR. I'M A NERVOUS WRECK. SINCE FEBRUARY 9TH WHEN I GOT THE FIRST NOTICE. WHY AM I HAVING TO PUT MY LIFE IN DANGER EACH TIME I DRIVE. THIS IS UNACCEPTABLE. WHAT CAN ANONE DO TO RECTIFY THIS PROBLEM AND IT A BIG ONE FOR THIS 76 YEAR OLD WIDOW?

TAKATA RECALL- CAR IS STILL NOT FIXED AND THERE IS A LARGE DECREASE IN VALUE.

TAKATA RECALL I'VE BEEN WAITING SINCE 2/9/2016 FOR A REPLACEMENT OF: TAKATA SDI DRIVER FRONTAL AIRBAG. THERE IS STILL NO DATE AS TO WHEN THIS WILL BE FIXED NOR ANY INDICATION OF WHAT I CAN DO KEEP MYSELF SAFE. I DRIVE THIS CAR EVERYDAY AND NEED A FIX SOON FOR THIS.

RELATED TO NHTSA ID NUMBER 10929850 WHERE VEHICLE KEEPS TRYING TO RELOCK ITSELF. DEALER SAYS THAT THE INTERNAL LATCH HAS FAILED WITHIN THE DRIVER'S DOOR. THE DOOR WILL NO LONGER LOCK. THEY WANT $426.65 TO REPLACE IT. I HAVE NEVER HEARD OF SUCH A THING...SOUNDS LIKE A SAFETY DEFECT TO ME.

ELECTRONIC LOCKS ARE CONSTANTLY TRYING TO RE-LOCK WHEN VEHICLE REACHES ABOUT 10 MPH. FOR EXAMPLE, IF BRINGING VEHICLE TO A STOP AT A STREET LIGHT OR STOP SIGN, THEN PROCEEDING FORWARD, THE LOCKS WILL TRY TO RE-LOCK AGAIN ONCE VEHICLE REACHES ABOUT 10 MPH. IF YOU ARE IN STOP AND GO TRAFFIC, THIS CAN GO ON LITERALLY HUNDREDS OF TIMES DURING A SINGLE COMMUTE.

TAKATA RECALL - STILL WAITING FOR RECALL FIX, NOTHING SINCE APRIL 2016, RIDING AROUND WITH A DEATH WISH ISN'T FUNNY.

TAKATA RECALL.....DO I HAVE TO KEEP WAITING FOR A FIX?....MY FAMILY DRIVES THIS EVERYDAY AND WE HAVE BEEN WAITING FOR 6 MONTHS.....CAN I RETURN THE CAR?

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" VOLKSWAGEN DOES NOT WANT TO BUY MY CAR BACK ON A TRADE IN. I WAS TOLD THE AIRBAG ISSUE HAS IMPACTED THE VALUE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. THIS RECALL IS DRAGGING ON FOREVER. I CAN'T SELL MY CAR, NOBODY WANTS IT WITH THIS RECALL. MY TEENAGE SON DRIVES IT EVERY DAY AND I'M SCARED TO DEATH THAT HE MIGHT HAVE AN ACCIDENT ONE DAY AND BE KILLED BY THE AIRBAG MEANT TO KEEP HIM SAFE. THEY NEED TO FIX MY CAR OR GIVE ME A NEW ONE TO REPLACE IT!

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL

THE DEALER SOLD ME THIS CAR SAYING THERE WAS NO REMEDY FOR THE AIRBAG PROBLEM. I SIGNED A WAIVER BUT FEEL THAT I WASN'T FULLY INFORMED OF THE DANGER, AND WOULD LIKE TO DEALER TO TAKE THE CAR BACK OR GIVE ME FULL VALUE FOR AN EXCHANGE.

I RECEIVED A RECALL NOTICE IN APRIL 2016 FOR TAKATA AIRBAG. I CALLED TWICE AND VISITED THE LOCAL VOLKSWAGEN DEALER BUT NO PARTS ARE AVAILABLE TO REPAIR. LOCAL DEALERSHIP CLAIM THEY HAVE NOT RECEIVED ANY STOCK FOR VOLKWAGEN SINCE THE APRIL NOTICE. PLEASE BE ADVISED.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. IN FEBRUARY 2016, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

I HAVE A 2012 VW PASSAT TDI VEHICLE WITH 78,000 MILES AS OF OCTOBER 124, 2016. IT IS EFFECTED BY THE TDI EMISSIONS ISSUE AND QUALIFIES UNDER THE COURT SETTLEMENT THAT HAS YET TO BE APPROVED. THE ISSUE I HAVE IS THAT I TOOK THE CAR TO THE DEALER ABOUT 1 MONTH AGO BECAUSE THE CHECK ENGINE LIGHT WAS ON. I WAS TOLD THAT THE AD BLUE HEATER WHICH SCRUBS NOX (ALBEIT NOT VERY WELL) FROM THE EXHAUST NEEDS TO BE REPLACED FOR $1,100.00. I DID SOME RESEARCH AND CAME TO FIND OUT THAT APPARENTLY THIS HAS HAPPENED HUNDREDS OF TIMES TO TDI OWNERS ESPECIALLY 2012 MODELS. IT IS MY UNDERSTANDING THE FAILURE IS A FUNCTION OF TIME NOT MILEAGE AND HAS BEEN CORRECTED IN NEWER MODELS. IT IS IRONIC THAT EVEN AFTER PAYING THE $1,100 MY CAR IS STILL OUT OF EMISSIONS COMPLIANCE! I REQUEST THAT VW BE FORCED TO DO A RECALL AND REIMBURSE OWNERS REGARDLESS OF THE VEHICLES MILEAGE FOR THIS REPAIR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE STUMBLES AND HESITATES DURING COLD STARTS AND CLEARS UP AFTER APPROX 10 MINUTES. CONSISTENTLY OCCURS DAILY ESSENTIALLY SINCE VEHICLE WAS PURCHASED. ISSUE WAS BROUGHT UP A COUPLE OF TIMES TO DEALER, BUT THEY INDICATED NOTHING WAS WRONG AND NO ERRORS SEEN IN COMPUTER. THERE ARE SEVERAL BLOGS ONLINE FROM HUNDREDS OF OWNERS COMPLAINING OF THIS ISSUE AND VOLKSWAGEN APPEARS TO NOT BE RESOLVING THE ISSUE. THE CONCERN IS BUCKING, CHOCKING AND HESITATION BECOMES A SAFETY ISSUE ESPECIALLY IF YOU NEED TO SPEED UP TO AVOID A VEHICLE OR CROSSING INTERSECTIONS WHEN VEHICLE IS COLD...SAFETY IS A CONCERN AND HAS BEEN....I DID BRING THE VEHICLE TO THE DEALER AGAIN AND LEFT WITH DEALER FOR 1 WEEK...THEY CLAIMED THE TECHN FOUND NO ISSUE....WHEN I PICKED VEHICLE UP IT IMMEDIATELY HAD HESITATION, JERKY BUCKING ISSUE....NOT ACCEPTABLE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

TAKATA RECALL - WE NEED TO GET THIS FIXED ASAP. THE CAR IS DANGEROUS TO DRIVE AND I CANNOT SELL IT OR TRADE IT IN BECAUSE OF THIS ISSUE.

TAKATA RECALL- THERE IS STILL NO REMEDY FOR THIS RECALL, WHICH WAS ISSUED 7 MONTHS AGO. VW SHOULD BE HEAVILY FINED FOR ENDANGERING PEOPLE'S LIVES AND MADE TO CORRECT THIS PROBLEM IMMEDIATELY. EVERY OTHER CAR MANUFACTURER HAS FIXED THIS PROBLEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" WHAT TO DO TO REPAIR THE PROBLEM?

"TAKATA AIR BAG RECALL", I HAVE BEEN TRYING TO GET THE AIR BAGS IN MY TWO VW'S FOR OVER A YEAR. I AM TOLD THAT NO ONE HAS THESE PARTS. IT IS PUTTING MYSELF AND MY DAUGHTER IN DANGER. WHEN I SPEAK TO THE MANAGER HE ACKNOWLEDGES MY WORRIES BUT MINIMIZES THE RISKS. IF THEY EXPLODE MY DAUGHTER OR I COULD BE KILLED. I DON'T BELIEVE THAT THE RISKS ARE MINIMAL. I DO BELIEVE THAT THERE IS SOMETHING MORE THAT VW CAN DO, OTHER THAN OFFERING TO GIVE ME MORE ON A TRADE IN. WHEN THEY ADMIT THAT MANY OF THE CARS ON THEIR LOTS HAVE THE SAME DANGEROUS PROBLEM. VW, AND I MEAN ALL OF THEIR DEALERSHIPS SHOULD BE VERY CONCERNED THAT THIS"MINIMAL" PROBLEM WILL CAUSE SOMEONES DEATH! INSTEAD OF A CHEAP FIX THEY WILL HAVE A HUGE LAWSUIT WORTH MILLIONS OF DOLLARS. NEVER, EVER BUY A VW!!! I BOUGHT MY VW'S FROM PRESTIGE VOLKSWAGEN MELBOURNE, FLORIDA. THEY SAY THEY CAN NOT HELP ME!

FIRST THE GLOW PLUGS WERE BAD. WITHIN THE SAME YEAR I HAD AN ISSUE WITH DIESEL PARTICULATES AND NOW THE ADBLUE HEATING ELEMENT!!! ALL ISSUES OCCURRED WHILE THE CAR WAS IN MOTION, LITERALLY FELT MY LIFE WAS IN JEOPARDY. HOWEVER AFTER HAVING TO COME OUT THE POCKET WITH NOW THOUSANDS OF DOLLARS I FEEL LIKE THE COMPANY IS RAPING ME!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL OUR VW DEALER (SANTA MONICA VW) IS SAYING THEY STILL DO NOT HAVE A FIX FOR THE RECALL NOTICE. WE FIRST WENT INTO THE DEALER APP. 4-5 MONTHS AGO WHEN THE RECALL NOTICE CAME OUT. THE NHTSA WEB SITE SAYS WHAT THE FIX IS-WHY CAN'T THEY FIX THIS PROBLEM? I HAVE A TEENAGER THAT DRIVES THE CAR WHO, BY VIRTUE OF BEING A TEENAGER, HAS A HIGHER LIKELIHOOD OF BEING IN AN ACCIDENT WHERE A NON-FUNCTIONING AIRBAG COULD BE CATASTROPHIC. PLEASE ADVISE HOW WE CAN GET THIS REPAIRED. LIKEWISE, MY 82-YEAR OLD MOTHER-IN-LAW ([XXX]) HAS A 2012 VW CC WITH THE SAME PROBLEM. SO WE HAVE DUAL EXPOSURE IN OUR FAMILY TO THIS PROBLEM....THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I HAVE HAD NO PROBLEMS AT THIS TIME, BUT WOULD LIKE IT FIXED SOON, OR BOUGHT-BACK/TRADED-IN FOR A FAIR VALUE BY A VW DEALERSHIP.

AFTER THE NOX SENSOR WENT IN THIS CAR EXACTLY A MONTH TO THE DAY LATER THE ADBLUE HEATER IS SHOT. I WAS DRIVING THE CAR WHEN THE MIL LIGHT CAME ON. A SCAN SHOWED IT IS THE ADBLUE HEATER. THIS IS THE 2ND EMISSIONS RELATED PART TO GO IN THIS CAR SINCE THE DIESEL SCANDAL BROKE AND THE 2ND ISSUE IN A MONTH.

MECHANIC FOUND A CODE FOR A DEFECTIVE ADBLUE LEVEL SENSOR AFTER I TOOK THE VEHICLE IN TO CHECK THE REASON FOR THE ENGINE LIGHT ILLUMINATION. THEY REMOVED THE ADBLUE TANK AND INSTALLED AN UPDATE KIT. YES, UPDATE KIT, WHICH TELLS ME VOLKSWAGEN KNOWS THERE IS A WIDESPREAD PROBLEM WITH THE ORIGINAL LEVEL SENSOR EQUIPMENT. FINAL COST OF THE REPAIR: $1053.51. THIS SHOULD BE AN EXTENDED WARRANTY ITEM, OR RECALL.

CHECK ENGINE LIGHT CAME ON AND A 200 MI. COUNTDOWN BEGAN INDICATING THE CAR WOULD NOT START AGAIN. WE WERE OVER 500 MILES FROM HOME ON THE WEEKEND. WE HAD TO DRIVE THE MANUAL TRANSMISSION CAR HOME 10 HOURS TO NEAREST DEALER WITH THE THREAT OF STALLING IN TRAFFIC ON INTERSTATE. WE COULD NOT TURN THE CAR OFF, NOR STALL IT AS THE CAR INDICATED IT WOULD NOT START AGAIN. IT WAS THE NOX SENSOR. I PAID $625 PLUS TAX TO FIX PART OF THE FRAUDULENT EMISSIONS SYSTEM.

TAKATA RECALL THERE HAS BEEN NO RESOLUTION AFTER CONTACTING THE VW DEALER FOR 6+ MONTHS. THEY SAY THEY DO NOT HAVE THE PARTS TO FIX THE ISSUE. IT IS UNACCEPTABLE.

TAKATA RECALL. RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. I HAVE BEEN GETTING THIS RESPONSE SINCE FEBRUARY WITH NO FURTHER EXPLANATION

TAKATA RECALL AND HEADLAMP SOCKET RECALL.

"TAKATA RECALL" WE ARE DRIVING AROUND IN A DEATH TRAP!! WHEN ARE WE GOING TO GET THIS REPAIRED OR GIVEN ANOTHER VEHICLE TO DRIVE IN THE INTERIM?????!!!! ELECTRICAL - ANOTHER DEATH TRAP!! WHEN ARE WE GOING TO GET THIS REPAIRED OR GIVEN ANOTHER VEHICLE TO DRIVE?????!!!!! SOUNDS LIKE ANOTHER LAWSUIT!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V483000 (AIR BAGS) AND 16V078000 (AIR BAGS). THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR WITHIN A REASONABLE TIMEFRAME FOR SEVERAL MONTHS. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL TRYING TO SELL OUR VOLKSWAGON PASSAT 2012 AT OUR LOCAL CHEVY DEALER ON 8/22/2016. WAS NOTIFIED BY CHEVY DEALER THAT THE AIRBAGS ARE ON RECALL. WE HAD NO IDEA OUR AIRBAGS WERE NOT SAFE AND UNDER A RECALL. WE WERE TOLD THEY CAN NOT RE-SELL THIS CAR AND WE BASICALLY CAN ONLY RECEIVE WHOLESALE VALUE FOR IT. WE WERE NEVER NOTIFIED BY VOLKSWAGON THAT WE HAD A RECALL. CALLED LOCAL VOLKSWAGON DEALERSHIP AND THEY CANT REPLACE BECAUSE NONE ARE AVAILABLE. THIS IS NOT ACCEPTABLE!! THIS CAR IS NOT SAFE. WE NEED TO GET THE BAGS REPLACED OR VOLKSWAGON SHOULD PROVIDE A SAFE CAR FOR US TO USE UNTIL THEY CAN REPLACE THE BAGS.

TAKATA RECALL: VW COULD CARE LESS IF I GET KILLED. MY LEASE IS UP IN OCT 2016 AND THEY STILL WON'T FIX THIS AIRBAG BUT DOESN'T MIND ME DRIVING A PRODUCT THAT IS UNSAFE. EXECUTE THE CORPORATE HEADS SO THAT OTHERS GET THE MESSAGE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT ILLUMINATED AND ALL THE OTHER ELECTRONICS ON THE STEERING WHEEL WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER APPROXIMATELY 34,000 MILES. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 10/04/16*LJ *JS

TAKATA RECALL. I'VE KNOWN ABOUT THE RECALL SINCE FEBRUARY 2016. IT IS NOW AUGUST. THE DEALERSHIP WILL NOT GIVE ME A LONER. MY WIFE AND I DON'T FELL SAFE DRIVING THE CAR.

AD BLUE REDUCTANT TANK FAILED. THUS MAKING THE EMISSIONS SYSTEM NOT WORK PROPERLY. PART # 561-198-970-A IS DEFECTIVE. THE SAME FAILURE OCCURRED ON MY 2013 PASSAT WITHIN LESS THAN A MONTH. THIS IS A KNOWN DEFECT FROM VW. HERE IS A LINK TO A THREAD ON THE EXTENT OF THESE FAILURES. HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=438268

ADBLUE EMISSIONS HEATER TANK FAILURE. CODE P202A. NOT BEING COVERED BY VW THOUGH CURRENTLY IN COURT FOR EMISSIONS SCANDAL AND REPAIR/REPLACEMENT OF EMISSIONS SYSTEM.

TAKATA RECALL. RECENTLY I SUBMITTED A REQUEST FOR REIMBURSEMENT FOR FUNDS RELATED TO THE AIRBAG RECALL. THE REQUEST WAS TURNED DOWN BY VW. THEY STATED THAT THERE HAVE BEEN NO INCIDENTS OF AIRBAG FAILURES AND SAID REPLACING THE AIRBAGS WILL BE PRECAUTIONARY. OBVIOUSLY THEY DON'T FEEL THEY NEED TO BE "TIMELY" ABOUT THIS. I FEEL THEY ARE JUST STALLING. I DID SPEND $726.40 ON AN AUTO TRAIN WHEN I FIRST HEARD ABOUT THE RECALL BECAUSE I WAS AFRAID TO DRIVE THE CAR. I FEEL VW HAS NO INTENTION TO REPAIR THE CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS PARKING MY CAR IN A SPACE AT A LOCAL SHOPPING CENTER, AS I WAS ABOUT 18-24 INCHES FROM THE MEDIAN SEPARATING THE CARS IN THE ROW ACROSS FROM ME, MY CAR STARTED REVVING UP, JUMPED THE MEDIAN SIDESWIPED A CAR THAT WAS PARKED ONE SPACE OVER, I WAS LUCKY THERE WAS NOT A CAR OPPOSITE ME, IN THAT ROW AND WAS HEADED TOWARDS A THE NEXT ROW OF CARS. I SWIFTLY THE BRAKES DID NOT STOP THE CAR, SO I HAD TO QUICKLY JERK THE WHEEL TO THE LEFT, IT STOPPED 90 DEGREE ANGLE AND CUT OFF. I HAVE SINCE BEEN INFORMED THAT JUST REPAIRED A CHRYSLER CAR THAT DID SOMETHING SIMILAR. THAT CAR AND MINE HAVE A DRIVE - BY - WIRE DESIGN. CHRYSLER HAS RECALLED THEIR CARS TO REPROGRAM THEM. I CONTACTED MY VW DEALER AND OF COURSE THEY HAVE NOT HEARD ABOUT THIS PROBLEM BEFORE. I AM JUST I ONLY HIT A CAR AND NOT A PERSON WALKING IN THE PARKING LOT! WHY IS THAT SOMEONE HAS TO DIE BEFORE THESE CAR COMPANIES WILL RECALL A VEHICLE?

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT SATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. NO REMEDY LISTED.

IF THE VEHICLE IS PARKED AND I AM TRYING TO LEAVE AND LOCK IT UP BY USING EITHER THE DRIVERS SIDE DOOR SWITCH OR THE REMOTE, IT WILL NOT LOCK THE DRIVER SIDE DOOR, BUT THEY WILL BOTH LOCK THE OTHER THREE DOORS. UPON STARTING THE VEHICLE AND MOVING ONLY A FEW YARDS, THE DOOR LOCKS ENGAGE AS NORMAL FOR THE PASSENGER SIDE DOOR AND BOTH REAR SIDE DOORS. BUT NOT THE DRIVER SIDE DOOR. WHEN DRIVING DOWN THE ROAD AND SLOWING DOWN TO 5 - 10 MPH (STOP & GO TRAFFIC), ALL THREE OTHER DOOR LOCKS OPENED ON THEIR OWN AND RELOCKED AGAIN AS I SPEEDED UP. THE DRIVER SIDE DOOR STILL REMAINED UNLOCKED. I FEEL THIS CAN BE AN EXTREME SAFETY HAZARD IN CASE OF AN ACCIDENT IF ALL THE DOORS DON'T REMAIN LOCK WHILE THE VEHICLE IS MOVING.

TAKATA RECALL SPOKE WITH VW CUSTOMER ADVOCATE ASKED FOR A LOANER VEHICLE AND WAS REFUSED. WAS UNABLE TO PROVIDE ANY INFO WHEN AND IF PARTS WILL BE AVAILABLE.

TAKATA RECALL THIS RECALL WAS INITIATED IN FEBRUARY OF 2016. IT IS NOW AUGUST AND VW STILL REPORTS THAT THEY ARE NOT ABLE TO DO THE REPAIR.

SAFETY RECALL 69M9 NHTSA 16V078 REPAIR NOT YET AVAILABLE. SHOULD I WAIT TILL I GET DISFIGURED OR DIE FROM THE EXPLOSION TO SUE VW. THIS IS SO MUCH MORE URGENT THAN AIR POLUTION FORGERY CASE. I LIVE IN CA WHERE IT GETS VERY HOT. SHOULD I GET AIRBAG REMOVED TO AVOID RISK OF EXPLOSION. I PURCHASED THIS CAR USED A YEAR AGO.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WENT TO VW DEALER AND HAD CEL ON. DIAGNOSIS WAS DEF HEATER FAILURE. THIS IS A COMMON PROBLEM WITH THESE CARS AND WITHOUT THE HEATER FUNCTION DEF FLUID FREEZES AT 12 DEGREES. CAR HAS ALWAYS BEEN DEALER MAINTAINED AND CALLED VWOA AND WAS TOLD PART IS ONLY COVERED 3 /36. THE CAR CURRENTLY HAS 60000 MILES. SO THEY CHARGED ME 100 DOLLARS FOR DIAGNOSIS AND CAR IS IN THE SHOP CURRENTLY FOR THE REPAIR AT QUOTED 971.00 DOLLARS. THIS DEF SYSTEM IS CERTAINLY PART OF THE EMISSIONS SYSTEM AND SHOULD BE COVERED UNDER WARRANTY. I REALLY THOUGHT ABOUT JUST DRIVING THE CAR UNTIL THE BUYBACK BUT FELT I MAY DAMAGE ANOTHER PART OF THIS COMPLICATED SYSTEM. THE VEHICLE STILL DROVE FINE BUT WAS PROBABLY SPEWING EVEN MORE POLLUTANTS INTO THE AIR THAN IT NORMALLY DOES . IT SEEMS SILLY THAT I AM SPENDING 1071.00 TO ONLY HAVE VW BUYBACK IN THE FALL. THIS IS A WELL KNOWN PROBLEM WITH THESE CARS AND I FEEL A COMPONENT THAT VW SHOULD EXTEND THE WARRANTY ON. SO MUCH FOR VW AND MY " CLEAN DIESEL " I ALSO HAVE 2 OTHER OPEN RECALLS WITH NO PARTS FOR REPAIR YET. JUST GOT A CALL FROM THE DEALER THEY CRACKED THE DEF PUMP WHILE MAKING THE REPAIR TO THE HEATER,PARTS ORDERED. UNBELIEVABLE!

THE CHECK ENGINE LIGHT CAME ON 7/14/16. I BROUGHT THE CAR INTO THE DEALERSHIP ON 7/15/16 AND LEARNED THAT THE CAR'S ADBLUE HEATER HAD GONE AND WILL COST JUST OVER $1,000 TO REPLACE. THE ADBLUE HEATER HEATS THE ADBLUE TO REMOVE NO2 FOR EMISSIONS, HOWEVER VOLKSWAGEN IS CLAIMING THAT THIS IS NOT COVERED UNDER THE EMISSIONS WARRANTY. THE ADBLUE SYSTEM HAS NOT OTHER PURPOSE THAN FOR EMISSIONS AND SHOULD BE COVERED UNDER THE FEDERAL WARRANTY, AS THE EMISSIONS WOULD FALL OUTSIDE OF THE FEDERAL REGULATIONS WITHOUT THIS COMPONENT. PROPER EMISSIONS HELP TO KEEP OUR ENTIRE POPULATION SAFE AND HEALTHY FROM THE HARMFUL POLLUTANTS GENERATED BY VEHICLES. NOW THE CAR WILL NOT START BECAUSE OF THIS FALSE EMISSION SENSOR READING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 16V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL...VW SAYS THEY DON'T HAVE THE PART TO FIX THIS BUT THEY WANT TO GET PAID ON THEIR LEASE BUT THE CAR IS NOT SAFE TO DRIVE. WHY CAN'T YOU GET THEM TO FIX THIS, MY LEASE WILL BE OVER BEFORE WHEN I WON'T HAVE TO WORRY ABOUT THIS BUT SOMEONE ELSE WILL.

AIRBAG LIGHT ON , CHECK ENGINE LIGHT ON.

I WAS DRIVING AT NIGHT ON A LIMITED ACCESS HIGHWAY. THE TURBOCHARGER FAILED WITHOUT WARNING. RATHER THAN OFFER TO REPLACE THE AFFECTED PARTS WITH THE UPDATED PART THEY REDESIGNED BEFORE THE ENTIRE ENGINE IS CONTAMINATED WITH METAL FILINGS THEY ALLOW THEIR CUSTOMERS TO ATTEMP TO DESTROY THEIR ENGINES FIRST. IF MY CAR COULD NOT SURVIVE THE ORIGINAL DESIGN OF THE TURBO NO CAR LIKE THIS WILL SURVIVE. AFTER RECEIVING THE WARRANTY EXTENSION I WAS RELIEVED THAT I HAD DONE THE RIGHT THING BY ALWAYS CHANGING THE OIL AT ONE HALF THE RECOMMENDED INTERVAL AND ALWAYS DRIVING LIGHT FOOTED FOR OPTIMAL MILEAGE. I SUPPOSED THAT SINCE I HAD TAKEN PERFECT CARE I WOULD CERTAINLY NOT BE A CANDIDATE FOR THIS TRAGIC FAILURE. I WAS STRANDED AT NIGHT ON THE SIDE OF AN INTERSTATE AND HAD TO BE FLATBEDDED TO MY HOME AND THEN FURTHER TO THE DEALER, WHO KEPT THE CAR FOR TWO WEEKS AND CHARGED 5000 TO TRY TO UNDO THE DAMAGE DONE BY THIS TURBOCHARGER SELF DESTRUCTING UNDER MY FEET. IT REMAINS TO BE SEEN IF REPEATED OIL FLUSHES AND ALL NEW OIL SYSTEM PARTS WILL BE ENOUGH TO SECURE MY CAR'S MECHANICAL FUTURE. IF YOU CHOOSE TO REMOVE THE TURBOCHARGER BEFORE THE CATASTROPHIC END OCCURS YOU WILL PAY OUT OF POCKET. ONLY AFTER YOUR CAR IS RUINED WILL THEY STEP IN. THIS IS A SAFETY ISSUE BECAUSE YOU WILL BE STRANDED AS PART OF THE PROBLEM. THE OWNER'S MANUAL CLEARLY STATES YOU MUST PULL OVER IMMEDIATELY AND SHUT OFF THE CAR WHEN THE GLOW PLUG LIGHT BLINKS. THIS WILL OCCUR WITH NO PRIOR NOTICE FROM THE CAR. MANY PEOPLE ARE KILLED AND INJURED AFTER PULLING OVER IN AN EMERGENCY SITUATION. HAVING DONE THE CORRECT THING IMMEDIATELY DID NOT LESSEN THE SEVERITY OF THE DAMAGE DONE TO MY CAR. THE LIGHT ONLY COMES ON AFTER THE DAMAGE IS DONE!

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. AFTER THE VEHICLE WAS SERVICED UNDER A RECALL, IT BEGAN TO HESITATE AND THE EPC WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING AND HARNESS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND RECALL DETAILS WERE UNKNOWN. UPDATED 09/22/16*LJ *CN

TAKATA RECALL I AM IN UPPER MANAGEMENT WITH ENTERPRISE RENT A CAR AND I HAVE PERSONALLY WORKED WITH HUNDREDS OF PEOPLE WHO ARE DROPPING THEIR CARS OFF AT THE HONDA DEALERSHIPS BECAUSE THEY ARE UNSAFE TO DRIVE. I HAVE LISTENED TO THE STORIES OF THE 12+ DEATHS THAT HAVE OCCURRED FROM THESE AIRBAGS FROM THE MOUTHS OF PEOPLE WHO ARE SO THANKFUL TO GET A SAFE RENTAL CAR UNTIL THEIR CAR CAN BE FIXED. I HAVE SPOKEN WITH GM'S AT THE DEALERSHIPS ABOUT THIS RECALL AND I TRULY UNDERSTAND THE SCOPE AND THE SERIOUSNESS OF THIS SITUATION. YOU CAN IMAGINE HOW SHOCKED I WAS TO FIND OUT THAT NOT ONLY WAS MY WIFE'S VW A PART OF THE TAKATA RECALL BUT THAT VW WAS NOT PROVIDING LOANER CARS FOR THEIR CUSTOMERS WITH EFFECTED VEHICLES. I ESSENTIALLY RECEIVED A LETTER IN THE MAIL THAT SAID "YOUR CAR HAS A GRENADE IN THE STEERING WHEEL THAT COULD KILL YOU. WE CURRENTLY DON'T HAVE A WAY TO FIX THIS BUT WE WILL LET YOU KNOW WHEN WE DO. KEEP DRIVING UNTIL YOU HEAR FROM US." WHEN I CALLED VW CUSTOMER SERVICE TO FIND OUT HOW ON EARTH THEY COULD JUSTIFY NOT PROVIDING SAFE TRANSPORTATION LIKE THE OTHER AUTO MANUFACTURERS WERE I WAS TOLD THAT NO ONE HAS DIED IN A VW YET, THEY HAVE ALL BEEN HONDAS. ESSENTIALLY THEY ARE WAITING FOR SOMEONE TO DIE BEFORE THEY BITE THE BULLET AND FOOT THE BILL FOR SAFE REPLACEMENTS? I THINK IT'S CLEAR THAT VW IS ROLLING THE DICE AND TRYING TO AVOID ANOTHER MASSIVE EXPENDITURE WHILE IT'S STILL REELING FINANCIALLY FROM ITS EMISSIONS SCANDAL.

TAKATA RECALL A COUPLE MONTHS AGO I HAD RECALL 15V483000 COMPLETED ON MY 2012 PASSAT. I WAS EXPERIENCING ELECTRICAL ISSUES SUCH AS CRUISE CONTROL NOT WORKING, WIPERS TURNING ON FOR NO REASON. IT SEEMED TO BE CONNECTED TO THE STEERING COLUMN SINCE BOTH OF THESE FEATURES ARE CONNECTED TO THE STEERING COLUMN. AFTER THE RECALL WAS COMPLETED NO FURTHER ISSUES UNTIL TODAY. I MADE A U-TURN AND MY AIRBAG LIGHT CAME ON AND HASN'T WENT OFF SENSE. I'M CONCERNED AFTER READING ABOUT SHRAPNEL AND AIRBAG DEPLOYMENT.

MY 13 PASSAT SE 2.5 STARTED HAVING AN ISSUE WITH THE REAR PASSENGER DOOR LOCK ABOUT THREE WEEKS AGO. THE NORMAL OPERATION OF THE LOCKS IS THAT WHEN THE VEHICLE HITS 10MPH THE DOOR WILL AUTOMATICALLY LOCK. AFTER THIS HAS HAPPENED AND I COME TO A STOP LIGHT OR SLOW DOWN BELOW 10MPH AND THEN SPEED UP AGAIN, THE REAR PASSENGER LOCK TRIES TO LOCK ITSELF AGAIN.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 5 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS), BUT THE REMEDY FOR THE RECALL FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS WILLING TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 41,500.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL- MY HUSBAND AND I TOOK OUR VW PASSAT THAT HAS AN EMISSIONS RECALL AND TAKATA RECALL AND THEY SAID THAT THE MANUFACTURE DOESN'T THINK THAT THIS IS A BIG DEAL. THE MANUFACTURE REFUSES TO PROVIDE A LOANER FOR OUR VEHICLE. THEY SAID THAT IT IS PERFECTLY SAFE TO DRIVE. HOW CAN SOME MANUFACTURES PUT OTHER CUSTOMERS IN LOANERS BECAUSE OF THE SAME RECALL AND TELL THEM NOT TO DRIVE AND OTHERS SAY ITS NOT A BIG DEAL. I DO NOT TRUST VOLKSWAGEN SINCE WE WERE ALSO AFFECTED BY THEIR EMISSIONS RECALL. CAN YOU PLEASE CLARIFY AND WHAT THE NEXT STEP SHOULD BE. WE DID HAVE AN APPOINTMENT TO GET ALL RECALLS ON THIS VEHICLE ADDRESSED AND TO GET PARTS ORDERED. AT THIS POINT RECALL NOTICES ARE LIKE MONTHLY STATEMENTS.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. AFTER THE VEHICLE WAS STARTED, THE STEERING WHEEL FAILED TO MANEUVER WITHOUT WARNING. IN ADDITION, THE IGNITION KEY WAS UNABLE TO BE REMOVED FROM THE VEHICLE AND CAUSED THE KEY TO FRACTURE INSIDE THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

LEFT FRONT HEADLIGHT ASSEMBLY APPEARS FOGGED OVER ON THE INSIDE OF THE LENS. DEALER INDICATES THAT THE DAYTIME RUNNING LIGHT (DRL) IN THIS ASSEMBLY HAS OVERHEATED. THE INCREASED TEMPS CAUSED THE PLASTIC LENS TO APPEAR CLOUDY AND OR FOGGED OVER. THE HIGHER TEMP HAS CHANGED THE SHAPE OF THE REFLECTOR OF THE DRL SOCKET TOO, CAUSING THE LEFT DRL TO APPEAR SIGNIFICANTLY DIMMER THAN THE OTHER SIDE DRL, ACCORDING TO THE DEALER. WHEN DRIVING, THE FOGGED HEADLIGHT LENS DIMINISHES THE AMOUNT OF LIGHT EMITTED OUT OF THE FRONT OF THE CAR AND THE DIMINISHED BRIGHTNESS OF THE DRL IS OBVIOUS . THIS CONDITION WAS NOTICED AFTER PURCHASE IN LATE 2014 BUT SEEMS TO HAVE INCREASED OVER TIME. LAST WEEK IT OCCURRED TO ME TO ASK, DURING SCHEDULED DEALER SERVICE, ABOUT GETTING THE LENS CLEARED, THE DEALER POINTED OUT THE DEFECT IN THE OVERHEATED AND MISSHAPEN LENS ASSEMBLY IN THE DRL. THE VEHICLE IS USED ALMOST EXCLUSIVELY TO COMMUTE VIA INTERSTATE HIGHWAY BETWEEN HOME AND WORK.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK PAINS THAT REQUIRED MEDICAL TREATMENT. THE CONTACT HEARD AN ABNORMAL NOISE AFTER THE IMPACT AND A SUBSTANCE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY FOR INSPECTION. THE CONTACT'S VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS), BUT THE CONTACT HAD NOT YET BEEN NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I AM FILING A COMPLAINT BASED OFF OF A RECALL NOTICE THAT I RECEIVED FROM VOLKSWAGEN. THE RECALL # IS 69M9. THE LETTER STATES THAT METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. HOWEVER, AT THIS TIME THEY ARE NOT REPAIRING THE RECALLED VEHICLES UNTIL ENOUGH REPAIR PARTS ARE PRODUCED. VOLKSWAGEN REFUSES TO PROVIDE ME IN WRITING THAT MY CAR IS "SAFE" TO DRIVE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA AIR BAGS I JUST WANT TO KNOW HOW IN THE CRAP THE VW PEOPLE CAN GET AWAY WITH RECALLING THESE CARS FOR FAULTY EQUIPMENT THAT CAN CAUSE "SERIOUS INJURY OR DEATH TO OCCUPANTS" AND BE SO [XXX]IRRESPONSIBLE WITH THE LIVES OF OTHERS. THERE IS NOT TIME TABLE FOR REPAIRS SO WE DON'T KNOW HOW LONG WE WILL BE SUBJECTED TO "SERIOUS INJURY OR DEATH". SOMEONE IN OUR GOVERNMENT SHOULD STEP UP AND DEFEND US FROM THESE MONEY HUNGRY JERKS. WHY ISSUE THE RECALL IF THEY ARE NOT ABLE TO MAKE REPAIRS. I TALKED WITH A VW "CUSTOMER CARE" REPRESENTATIVE AND HE TOLD ME MY VEHICLE WAS PERFECTLY SAFE TO DRIVE YET I HAVE BEEN "WARNED" A MALFUNCTION COULD LEAD TO "SERIOUS INJURY OR DEATH". WHAT ARE THOSE OF US WHO NEED OUR CARS TO SURVIVE TO DO? VW OFFERS NO LOANER CAR OR RENTAL ASSISTANCE. I THINK THIS IS CRAP AND IF I DIE BECAUSE OF SOME DEFECTIVE FOREIGN PART I HOPE SOMEONE IN CHARGE TAKES NOTICE SO OTHERS WILL NOT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL WHY IS VW BEING ALLOWED TO DRAG THEIR FEET. I WAS FIRST NOTIFIED MONTHS AGO AND STILL THEY SAY NO REMEDY. AND YET, OTHER MANUFACTURERS HAVE LOGGED OVER 8 MILLION REPAIRS. I KEEP GETTING NOTICES AND YET NO REPAIR IS AVAILABLE. HOW CAN I FEEL SAFE DRIVING MY VEHICLE?

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL- AFTER RECEIVING THIS RECALL THE DEALERSHIP CLAIMS THAT THERE IS NO REPAIR AVAILABLE.

TAKATA RECALL: I WAS ON HOLD WITH VW CUSTOMER SERVICE THIS MORNING FOR ONE HOUR AND TWENTY MINUTES FOR THEM TO TELL ME THERE IS CURRENTLY NO FIX FOR THE RECALLED AIR BAG THAT IS IN MY CAR AND THAT VW DOES NOT HAVE A LOANER CAR PROGRAM FOR ITS CUSTOMERS TO USE UNTIL IT FIXES THE PROBLEMS WITH HE AIRBAGS. THEY ALSO INFORMED ME THAT THE NHTSA STATES THAT MY CAR IS SAFE TO DRIVE UNTIL THE AIRBAGS CAN BE FIXED. YET ALL OVER THE NEWS IT STATES THAT THE CARS WITH THE TAKAKA RECALL ARE NOT SAFE TO BE DRIVING UNTIL THE AIRBAGS ARE FIXED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT, RESPECTIVELY.

CHECKING TO SEE IF MY CAR WILL BE REPAIRED SOON?

TAKATA RECALL 16V078. THE LOCAL DEALERSHIP SOLD ME THE CAR ON 2/9/16 AND THE RECALL WAS ANNOUNCED THE VERY SAME DAY. THERE IS NO "REMEDY YET AVAILABLE." AS OF 5/4/16 I HAVE RECEIVED NO RECALL NOTICE FROM VW OR CONTACT FROM THE DEALERSHIP. VW DEALERSHIPS ARE STILL SELLING DANGEROUS RECALLED VEHICLES.

TAKATA RECALL- SINCE I PURCHASED MY VEHICLE I HAVE NOT HAD A TIME WHERE THERE ISN'T A RECALL OF SOME SORT. I HAVE BEEN ATTEMPTING TO TRADE IN MY VEHICLE FOR MONTHS AND EVERYONE IS OFFERING NEARLY NOTHING. COME TO FIND OUT ITHE IS DUE TO THE TAKATA RECALL THAT HAS RENDERED MY CAR IN A "STOP SALE", A BUYING AND SELLING FREEZE. NO ONE WILL BUY THEM BECAUSE THEY CAN'T SELL THEM DUE TO THIS ISSUE. I AM STUCK WITH AN EVER RECALLED VEHICLE THAT IS A POTENTIAL DEATH TRAP AND I HAVE NO WAY OUT OF IT. TAKATA IS NOT DOING ANYTHING TO REMEDY THIS SITUATION AND IS CREATING A POSSIBLE DEATH TRAP FOR PEOPLE DRIVING THEM AND A HUGE FINANCIAL BURDEN BECAUSE WE CAN'T PURCHASE A SAFER VEHICLE.

I OWN A 2012 VW PASSAT TDI (DIESEL). CHECK ENGINE LIGHT IS ON. THE FIX APPARETLY IS OVER 1000.00 AND IT SEEMS TO BE THE SAME PROBLEM FOR MANY 2012 VW PASSAT TDI VEHICLES WHICH ARE RIGHT OUT OF WARRANTY. THE FIX IS A KIT FOR THE ADBLU EMISSIONS SYSTEM. THIS VEHICLE SHOULD BE RECALLED AND FIXED FREE OF CHARGE FROM VW. CODE P203B REDUCTANT LEVEL SENSOR CIRCUIT RANGE/PERFORMANCE

TAKATA RECALL - I HAVE TRIED MULTIPLE TIMES TO CONTACT VW REGARDING THE AIRBAG RECALL AND AM GETTING ZERO ANSWERS OR RESOLUTION. I CALLED CUSTOMER CARE AND ASKED FOR A TIME-FRAME FOR THE FIX AND RECEIVED NONE. I ASKED FOR A LOANER AND WAS TOLD TO REQUEST ONE FROM THE LOCAL DEALERSHIP. A WEEK AFTER LEAVING A MESSAGE WITH THE SERVICE MANAGER AT THE DEALERSHIP, I RECEIVED A CALL THAT THEY DON'T HAVE LOANER CARS THAT DON'T HAVE AIRBAGS IN THEM THAT ARE NOT IMPACTED, SO IT MADE NO DIFFERENCE. I WAITED A MONTH AND CHECKED VW'S WEBSITE AND THERE IS ZERO INFORMATION AS TO WHEN THEY WILL RECEIVE PARTS OR WHEN THIS WILL BE FIXED. I OPENED A CHAT WITH VW CUSTOMER CARE ON 4/15 AND RECEIVED A COPY AND PASTE RESPONSE TO MY CONCERNS, WHICH STATED NOTHING OF SUBSTANCE. I WAS ALSO AGAIN DENIED A LOANER CAR WHICH WAS SAFE IN THE INTERIM. I FEEL THAT VW AND TAKATA ARE NOT TAKING THE MATTER SERIOUSLY OR MOVING IN A FAST ENOUGH MANNER. I UNDERSTAND THE SCOPE OF THIS, BUT THERE NEEDS TO BE URGENCY IN THAT PEOPLE ARE DYING AND OTHER ARE DRIVING UNSAFE CARS. VW SHOULD HAVE LOANER CARS AVAILABLE ALONG WITH A TIMELINE OF THEFIX IN PLACE AT THIS POINT AS THE RECALL WAS ANNOUNCED LAST YEAR. I AM VERY UPSET WITH THEIR HANDLING. ANY PRESSURE THAT COULD BE PUT ON THEM TO EXTEND LOANER CARS OR MOVE FASTER WOULD BE APPRECIATED. I ALSO LIVE IN A HIGH HEAT STATE (NC), WHICH COMPOUNDS THE SERIOUSNESS. THANK YOU. *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE BATTERY WAS CHARGED; HOWEVER, THE VEHICLE WOULD NOT START. THE CONTACT ALSO STATED THAT THE KEY WAS STUCK IN THE IGNITION, BUT WAS ABLE TO BE REMOVED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 25 MPH, A SQUEAKING NOISE WAS HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE; HOWEVER, THERE WAS NO FUEL VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE LOCATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 25 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE UPPER AND LOWER BACK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

THE CHECK ENGINE LIGHT CAME ON AND I HAD CODES READ. THE CODE WAS P205C AND THIS INDICATES THE EMISSIONS ADBLUE HEATER AND SENSOR HAD A PROBLEM. THE UNIT (HEATER AND SENSOR) IN THE ADBLUE TANK IS A NON SERVICEABLE UNIT AND MUST BE REPLACED. OVER $950.00 TO REPLACE. HAPPENED AT 50,466 MILES AND DEALER HAD NO HELP EVEN THOUGH A LOT OF TDI'S ARE HAVING IDENTICAL PROBLEMS. SEEMS TO BE A DEFECT IN DESIGN, MANY MANY TDI'S ARE HAVING THE SAME PROBLEM.

I WAS IN A CAR ACCIDENT. I WAS NOT AT FAULT, BUT I WAS T-BONED WITH ALMOST OVER $11,000 IN DAMAGE. THE CASE WAS SETTLED BUT THE VEHICLE IS STILL NOT IN GOOD SHAPE. THE AIR BAGS DID NOT GO OFF IN THE ACCIDENT AND I JUST RECEIVED A RECALL FOR A STEERING WHEEL ELECTRONIC CLOCK ISSUE THAT COULD PREVENT THE AIR BAGS FROM GOING OFF. I ACCRUED OVER $7,000 IN MEDICAL BILLS, AND I OWE OVER $15,000 ON THE VEHICLE. I AM NOT SURE WHAT TO DO BECAUSE I FEEL I AM DRIVING A VEHICLE THAT ISN'T SAFE

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE WAS INVOLVED IN A CRASH TO THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE UPPER AND LOWER BACK WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

THIS VEHICLE EXPERIENCED A FAILURE OF THE HEATER CORE DUE TO CLOGGING. VISIBILITY THROUGH WINDSHIELD WAS RESTRICTED DUE TO HEAVY FOGGING AND POOR DEFROSTER PERFORMANCE OVER SEVERAL MONTHS. CLEANING OF THE WINDSHIELD WAS NO HELP. THE FOGGING WOULD COME AND GO DURING VEHICLE OPERATION AND WAS HEAVY AT TIMES. DIAGNOSIS TOOK SOME TIME DUE TO THE VEHICLE BEING ONLY A FEW YEARS OLD. GENERALLY A 3 YEAR OLD, WELL MAINTAINED VEHICLE WILL NOT HAVE A CLOGGED HEATER CORE. THE GRADUAL DIMINUTION OF HEAT DUE TO THE PROGRESSIVE CLOGGING CAUSED THE LACK OF FULL HEAT NOT TO BE APPARENT IN THE SPRING AND FALL MONTHS HOWEVER HEAVY FOGGING OCCURED DURING THESE SEASONS. IT WAS NOT UNTIL WINTER THAT THE LACK OF HEAT AND DEFROST WAS APPARENT. AFTER REPLACEMENT OF THE HEATER CORE ASSEMBLY THE ISSUE WAS RESOLVED.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING AT AN UNKNOWN SPEED, THE BUTTONS ON THE STEERING WHEEL FAILED. THE AIR BAG INDICATOR AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

THE PASSENGER SIDE FRONT DOOR LATCH FAILS WHILE I'M DRIVING THE CAR. THE DOOR HAS OPENED ON ITS OWN NUMEROUS TIMES AS I AM DRIVING THE CAR AT SPEED. THE LATCH FAILS AT REST WHILE THE CAR IS ON OR OFF, AND AS THE CAR IS MOVING DOWN THE ROAD. THE DOOR QUITE LITERALLY FLIES OPEN WHILE THE CAR IS IN MOTION AND WILL NOT LATCH UNLESS THE CAR IS SHUT OFF AND RESTARTED SEVERAL TIMES.

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO A HIGHWAY SIGN POST. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUFFER ANY INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 23,000.

SAFETY RISK: A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG WILL PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF A VEHICLE CRASH MY LIGHT HAS COME ON WARNING ME MY AIRBAGS ARE NOT WORKING

GAS GAUGE WAS NOT READING FULL WHEN TAKEN TO GAS STATION, ALTHOUGH GAS DISPENSER CLICKED OFF AS FULL. HAPPENED MANY TIMES AT DIFFERENT GAS STATIONS. TOOK MY CAR IN TO VW DEALERSHIP. THEY STATED THAT GAS VENT WAS NOT WORKING NOT ALLOWING MY CAR TO FILL COMPLETELY. THEY STATED THEY HAD TO REPLACE GAS TANK, ~ $2000. DON'T HAVE THE MONEY TO REPAIR. THEY STATED IT WAS NOT A SAFETY SITUATION???

1. STEERING BEGAN TO GET DIFFICULT TO TURN AS IF I HAD LITTLE POWER STEERING, ESPECIALLY AT LOWER SPEEDS. TOOK IT VW DEALERSHIP. WAS TOLD IT WAS A SMALL LEAK IN POWER STEERING FLUID. WAS TOLD THAT THE WHOLE STEERING UNIT NEEDED TO BE REPLACED, $1700. DON'T HAVE THE MONEY AND WAS TOLD IT WAS DRIVABLE BUT TO CHECK THE STEERING FLUID FREQUENTLY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR LONGER THAN SIX MONTHS. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) AND THE PARTS WERE NOT AVAILABLE TO RECEIVE THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE RECALL INDICATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL 2016. THE CONTACT WAS NOT NOTIFIED, BUT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V125000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE DEVELOPED A ," LOSS OF POWER" ISSUE AT APPROXIMATELY 1.5 YEARS AGO AROUND 50,000 MILES. IT USUALLY OCCURS WITHIN THE FIRST 10- 15 MINUTES AFTER COLD START UP AND WHEN VEHICLE IS TRAVELING BETWEEN 10 AND 40 MPH. THE VEHICLE WILL BE OPERATING NORMALLY, THEN INSTANTLY LOSE POWER AND START SHUDDERING. WHEN MERGING ONTO A HIGHWAY ON NUMEROUS OCCASIONS SINCE THEN, THE SUDDEN LOSS OF POWER HAS NEARLY CAUSED ME TO BE STRUCK BY OTHER VEHICLES. ALONG WITH LOSS OF POWER, THERE HAS BEEN A NOTICEABLE ODOR OF DIESEL FUEL WHICH COMES FROM THE OBSERVED FUEL POOLING ON THE TOP OF THE ENGINE. THIS IS A FIRE HAZARD ONLY WAITING TO HAPPEN. I WILL NOT LET ANY OTHER MEMBERS OF MY FAMILY DRIVE THIS VEHICLE FOR FEAR OF THEIR SAFETY. MANUFACTURER DEALER HAS BEEN ABLE TO DUPLICATE THE ISSUE BUT NOT RESOLVE IT. THE MANUFACTURER ENGINEERING AND TECHNICAL DEPT HAS BEEN INVOLVED BUT STILL NOT ABLE TO SOLVE AFTER 1.5 YEARS AND NUMEROUS SHOP VISITS.

OCTOBER 2014 WAS TURNING INTO DRIVEWAY FROM THE STREET AT SLOW SPEED AND HEARD A CRUNCH WHILE TURNING THE WHEEL . AFTER COMPLETION OF THE TURN THE LIGHT FOR THE AIRBAG CAME ON AND NONE OF THE STEERING WHEEL CONTROLS WORKED.HAD DEALER REPAIR CLOCK SPRING AND ASSOCIATED ITEMS IN COLUMN.NOVEMBER 2015 WE WERE MAKING A U-TURN ON A PUBLIC ROAD,AT SLOW SPEED , AT THE COMPLETION OF THE TURN THERE WAS A RESISTANCE IN THE COLUMN AND A CRUNCH , FOLLOWED BY THE AIRBAG LIGHT COMING ON AND NO STEERING WHEEL CONTROLS WORKING . THE AIRBAG LIGHT IS STILL ON , THERE IS CONSTANT CRUNCHING SOUNDS FROM THE COLUMN AND THE DEALER SAYS ITS BEEN MORE THAN A YEAR ITS NOT COVERED UNDER WARRANTY(THE PREVIOUS REPLACEMENT AT MORE THAN $500.00) AND THAT THEY KNOW OF NO RECALL OR SAFETY ISSUE WITH THE CLOCKSPRING OR AIRBAG ON THESE CARS .

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL SOUND, THE GEARS SHIFTED, AND THE VEHICLE DECREASED SPEED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER DOOR FAILED TO UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TURBO FAILURE, WAS DRIVING DOWN THE ROAD AND TURBO FAILURE. WAS ABLE TO GET TO SIDE OF ROAD SAFELY.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE AIR BAGS AND ENGINE LIGHTS REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS JUMPSTARTED AND TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE SOURCE OF THE FAILURE, BUT CLEARLY STATED THAT THE BATTERY WAS GOOD. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) BUT HAD NOT CONTACTED A DEALER OR THE MANUFACTURER FOR THE REMEDY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 83,000.

WHEN MY CAR REACHES 10 MPH, IT AUTO-LOCKS THEM DOOR BY DEFAULT. THE ISSUE IS IT TRIES TO LOCK THE DOORS WHENEVER IT SLOWS DOWN TO 10 MPH AND ACCELERATES UP ABOVE 10 MPH. THE DOWNSIDE IS, THE CHILD LOCK FAILS WHENEVER THIS SCENARIO HAPPENS. BASED ON ONLINE RESEARCH, THIS IS A "COMMON" ISSUE.

TURNING THE CORNOR WHILE DRIVING THE AIRBAG LIGHT CAME ON AND THE HORN AND BUTTONS ON STEERING WHEEL STOP WORKING. WAS TAKING TO THE DEALERSHIP SAID IT WAS A CLOCK SPRING. PROBLEM WAS NOT FIXED DID NOT KNOW IT WAS SO MANY COMPLAINTS ABOUT THIS PROBLEM. HOPE IT WILL GET RESOVLED SOON. I WAS TOLD IF I WOULD GET IN A ACCIDENT THE AIR BAG WOULD NOT COME OUT.

DESPITE PERFORMING THE REGULARLY SCHEDULED (VERY EXPENSIVE) MAINTENANCE FOR THIS VEHICLE, WE HAD MANY ISSUES WITH OUR 2012 VOLKSWAGEN PASSAT TDI. THIS CAR WAS A COMMUTER VEHICLE AND WAS DRIVEN 110 MILES/5 DAYS PER WEEK AT 55-65 MPH. WE THOUGHT THAT WITH PROPER CARE AND MAINTENANCE THIS CAR WITH ITS DIESEL ENGINE WOULD LAST MORE THAN 111,000 MILES... WE ARE SO DISAPPOINTED AND FRANKLY IRATE. WHAT A WASTE OF MONEY. OUR ISSUES WERE: AT NUMEROUS MILEAGES, OUR HEAD, TAIL AND RUNNING LIGHTS HAD TO BE REPLACED AT ABOUT $50/INSTANCE. AT 104,738 MILES, THE PASSENGER WINDOW WOULD NOT GO UP OR DOWN. THE WINDOW PIN WAS REPLACED FOR $184.05. AT 101,019 MILES, THE TIMING BELT WAS REPLACED AT A COST OF $1,260.76. AT 111,166 MILES, OUR 2012 VOLKSWAGEN PASSAT TDI BEGAN TO RUN VERY ROUGH AND LOUD ON TRIP. WE MADE IT HOME AND MY HUSBAND BROUGHT THE CAR TO THE VOLKSWAGEN SHOP WHERE WE WERE TOLD THAT BEARINGS BROKE OFF AND DESTROYED THE INTERIOR OF OUR ENGINE. WE REPLACED THE ENGINE AT A WHOPPING $6,865.76. AT 127,115 MILES THE CAR WOULD NOT START. WE TOWED IT TO THE DEALER WHERE WE WERE TOLD THE STARTER HAD GONE OUT AND NEEDED TO BE REPLACED. WE SOLD THE PASSAT ON THE SPOT TO THE DEALER BEFORE FIXING THIS ISSUE. WE COULD NOT BEAR TO SELL THIS CAR TO A PRIVATE PARTY.

NOX SENSOR MALFUNCTIONED OUT OF RANGE CODE. WAS QUOTED 655 DOLLARS TO REPLACE. NOX SENSORS ARE NOT REQUIRED BY FEDERALLY MANDATED 80K EMISSIONS WARRANTY SO VW WON'T INCLUDE VOLUNTARILY. ONE WEEK AFTER HAVING THIS FIXED, THE CHECK ENGINE LIGHT TURNS ON AGAIN WITH CODE P203B, REDACTANT LEVEL RANGE/PERFORMANCE. SPEAKING A FEW TIMES WITH TECHNICIANS AT THE DEALERSHIP, THIS LIKELY MEANS THE REPLACEMENT OF THE AD BLUE HEATER UNIT AND TANK WHICH IS OVER 1000 DOLLARS. AGAIN, NOT COVERED UNDER WARRANTY.

THIS CAR HAS AUTOMATIC TRANSMISSION AND FROM DAY ONE I WASN'T UN-HAPPY WITH THE FACT THAT YOU COULD TURN THE ENGINE OFF, WITHOUT HAVING SWITCHED THE TRANSMISSION TO P. EVERY AUTOMATIC CAR I EVER HAD AND I HAVE DRIVEN MANY INCLUDING HUNDREDS OF RENTAL CARS OVER THE YEARS. I REPORTED THIS IN 2012 TO THE DEALER RIGHT AWAY WHEN THE CAR WAS NEW BUT WAS TOLD THAT THIS WAS AS DESIGNED. I, IN BETWEEN, MOVED AND DID THE SAME AT 2 OTHER DEALERS AND GOT THE SAME ANSWER. IN 99% OF THE CASES I WILL NOT FORGET TO PUT THE CAR IN P, BUT OVER THE YEARS SEVERAL TIMES I DID. WHEN I LEFT THE VEHICLE AND SAW IT STARTED TO MOVE I ALWAYS WAS SO LUCKY TO JUMP BACK IN THE CAR AND BUT IT IN P, OR PULLED THE HAND BREAK OR PUSHED THE BRAKES. UNFORTUNATELY 2 WEEKS AGO I HAD IT AGAIN, TRIED TO JUMP BACK IN THE CAR (I WAS AT THE TRUNK) WAS HALF IN THE CAR BIT IT ACCELERATED INTO A DITCH (IN FRONT OF THE CAR) AND MY LEFT LEG WAS PULLED OVER THE ROAD WITH VERY SERIOUS SCRAPE WOUNDS. THE FRONT OF THE CAR WAS PRETTY BAD DAMAGED. I HAVE NEVER REPORTED THIS TO VW USA SERVICE BECAUSE THE DEALERS TOLD ME IT HAD NO SENSE. THIS MUST BE A SIMPLE SOFTWARE FIX, BECAUSE THE CAR HAS DST TRANSMISSION WHICH MEANS EVERYTHING IN COMPUTER CONTROLLED.

THIS CAR IS BUILT WITH REVERSED COLOR CODED BATTERY CABLES WITHOUT PROPER, EASILY IDENTIFIABLE POLARITY IDENTIFICATION. THE FACTORY BATTERY HAS CONVENTIONAL MARKINGS, RED +, BLACK -, HOWEVER THE BLACK CABLE IS DESIGNED TO GO ON THE "+" TERMINAL AND THE RED CABLE IS DESIGNED TO GO ON THE "-" TERMINAL ON THIS MODEL. THERE ARE NO OBVIOUS POLARITY MARKINGS ON THE CABLES. IF ONE LOOKS VERY CAREFULLY YOU CAN FIND A TINY - STAMP ON THE RED CABLE TERMINAL AND THE TINY + STAMP IS HALF COVERED BY INSULATION AND HIDDEN ON THE BLACK CABLE TERMINAL.

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

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 5 MPH AND ATTEMPTING TO MAKE A TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. IN ADDITION, THE CONTROLS ON THE STEERING WHEEL FAILED TO FUNCTION. THE SEAT BELT AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE FAILURE MILEAGE WAS 60,000.

HEARD A SMALL SNAP IN STEERING WHEEL WHILE TURNING. THE AIR BAG LIGHT CAME ON AND THE HORN AND STEERING WHEEL BUTTONS QUIT WORKING. THIS IS DEFINITELY THE CLOCKSPRING UNDER THE STEERING WHEEL. THERE IS COMPLAINTS ON THE INTERNET ABOUT THIS SAME ISSUE INCLUDING NTSB LOOKING INTO THE ISSUE AS A RECALL. IF ACCIDENT OCCURRED RIGHT NOW THE AIR BAG WOULD NOT WORK. HUGE SAFETY ISSUE

MY VEHICLE JUST STOPPED WORKING. WHEN I TRIED TO PUT IT ON. ALL IT SAYS IS "ERROR: AIR BAGS" "ERROR: BRAKES"

WAS ON RAMP ENTERING I-5 SOUTH OFF CLAIREMONT (SAN DIEGO) WHEN ENGINE COMPLETELY DIED WITH NO WARNING LIGHT OR PREVIOUS SIGNS. STEERING AND BRAKES STOPPED BUT I WAS ABLE TO PULL TO SIDE. THE CAR DID NOT START RIGHT UP RIGHT AWAY. MY DAUGHTER-IN-LAW AND I HAD JUST STOPPED TO GET GAS; SHE GOT OUT OF CAR TO CHECK GAS CAP. IT WAS ON TIGHTLY. SHE GOT BACK INSIDE CAR AND THE CAR STARTED AGAIN. A COUPLE DAYS LATER, DOORS UNLOCKED ON IT'S OWN WHILE DRIVING. I TOOK IT TO DEALER 8.21.2015 AND THEY COULD FIND NOTHING WRONG AND NOTHING RECORDED IN THE CAR'S SYSTEM. THEY KNOW I AM VERY CONCERNED AND THIS IS VERY DISTURBING.

THE TDI HIGH PRESSURE FUEL PUMP FAILED AND AS A RESULT, ALSO CAUSED THE GAS LINE AND FUEL INJECTORS TO FAIL BECAUSE METAL WAS SENT THROUGH THE CAR. THE CAR DIED IN THE MIDDLE OF AN INTERSECTION AND WILL NO LONGER TURN ON.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 55 MPH, A LOUD CLICKING NOISE WAS HEARD UNDER THE STEERING WHEEL AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE LOST POWER AND WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN CONTROL MODEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 42,500.

DRIVING ON THE HIGHWAY GOING ABOUT SIXTY MILES AN HOUR AS I TRY TO COME OFF THE FREEWAY TO MY EXIT THE BRAKES DO NOT SEEM TO ENGAGE AS I GET CLOSER TO MY TURN I DEPRESS THE CAR EVEN DEEPER THE CAR DOESN'T ATTEMPT TO STOP OR SLOWDOWN SO I BRACE FOR IMPACT AND NOW THE CAR IS A TOTAL LOSS I AM LUCKY TO BE ALIVE.

THE CAR WAS ON CRUISE CONTROL THEN ENGINE LIGHT CAME ON AND GLOW PLUG LIGHT STARTED FLASHING. ALSO A WINDING NOISE WAS HEARD WHEN ACCELERATING WHICH DID NOT ACCELERATE VERY WELL. I TOOK IT TO THE DEALER AND THEY SAID IT WOULD NEED A TURBO WHICH WAS JUST REPLACED 20,000 MILES AGO, MECHATRONIC UNIT ,, AD BLUE HESTER KIT ,PARTICULATE FILTER PART . THE CAR IS 3 YEARS OLD I PUT ABOUT 35K MILES ON A YEAR. I SERVICE THE CAR RELIGIOUSLY NEVER HAVE MISSED REQUIRED SERVICE. OVER $6,000 DOLLAR REPAIR

AIRBAG ERROR LIGHT CAME ON AFTER STARTING UP CAR IN DRIVEWAY ON AUGUST 3, 2015 AND WILL NOT TURN OFF EVERY TIME I DRIVE THE CAR. VW SAID TO TAKE IT TO A DEALERSHIP. I COMPLIED AND, AT MY EARLIEST CONVENIENCE, TOOK IT TO RALPH THAYER VW IN LIVONIA, MI ON AUGUST 5, 2015 AT APPROXIMATELY 11:30 AM. DEALERSHIP STATED THEY CAN NOT LOOK AT IT FOR FOUR DAYS, UNTIL MONDAY, AUGUST 10, 2015. NO LOANER CAR WAS PROVIDED AFTER REQUEST OF SUCH.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS DRIVER SIDE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

THE HIGH PRESSURE FUEL PUMP FAILED, CAUSING THE ENGINE TO STOP RUNNING.

ALL STEERING WHEEL FUNCTIONS HAVE STOPPED WORKING INCLUDING THE HORN. THE AIRBAG ICON SHOWS AN "ERROR" MESSAGE. THE STEERING WHEEL MAKES A CRACKING SOUND WHEN IT TURNS. IDENTICAL PROBLEM AS IN THE NHTSA INVESTIGATION #PE15010. I AM CONCERNED THAT THE AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. PROBLEM APPEARS TO BE: STEERING WHEEL CLOCK SPRING/STEERING COLUMN CONTROL MODULE (SCCM). DEALER WANTS OVER $ 500 TO REPLACE IT. THE CAR HAS LESS THAN 58,000 MILES AND WAS PURCHASED BRAND NEW IN 2012. UPDATED 9/15/15*CW UPDATED 09/17/15*LJ UPDATED 11/22/2017*CN

ON 8 TO 10 OCCASIONS OVER THE LAST TWO YEARS I HAVE LOST POWER, I.E. THE ENGINE WAS RUNNING, BUT ACTED AS THOUGH IT WERE IN NEUTRAL WITH HIGH RPM?S. SOMETIMES IT IS INTERMITTENT AND RECOVERS POWER BUT ON THREE OCCASIONS ON A MAJOR INTERSTATE HIGHWAYS IT HAS LOST ALL POWER AND I HAD TO COAST TO THE SHOULDER. TURNING OFF THE ENGINE AND IT STARTS NORMALLY WITH FULL POWER. THE DEALER CHECKED THE ENGINE CODES AND ONLY FOUND ENGINE LOST COMMUNICATION WITH TRANSMISSION AND SAID THE VW DID NOT HAVE ANY NOTICES ON THE PROBLEM. I HAVE ALSO REPORTED THIS TO VW AND THEY SAY IT HAS NOT BEEN AN ISSUE. QUICK GOOGLE SEARCHES SHOW SOMETHING DIFFERENT WITH LOTS OF VW TDI ENGINES SHOWING SIMILAR PROBLEMS. LOSS OF POWER IN 65 MPH TRAFFIC IS VERY DANGEROUS AND INEXCUSABLE. VW SHOULD BE LOOKING MORE CLOSELY AT THIS PROBLEM.

ON 6-9-15 THIS DIESEL VEHICLE WOULD NOT START. MILEAGE IS APPROXIMATE AS I DO NOT HAVE THE VEHICLE (IT IS AT THE DEALER). TAKEN TO VW OF NORTH ATTLEBORO, MA FOR DIAGNOSIS AND REPAIR. DEALER STATED FUEL WAS CONTAMINATED AND CLEANED OUT FUEL LINES AND REPLACED FILTER. DEALER STATED VEHICLE STILL WOULD STILL NOT START. DEALER THEN STATED THEY INVESTIGATED FUEL DOWN-LINE OF FILTER AND FOUND CONTAMINATED FUEL IN THE COMMON FUEL DISTRIBUTION RAIL JUST BEFORE THE FUEL INJECTORS. DEALER STATED THEY DID NOT RETAIN THE FUEL FILTER WHICH WOULD HAVE SHOWN A FILTER BREACH/RUPTURE THAT ALLOWED THE CONTAMINATED FUEL TO GO BEYOND THE FILTER CAUSING THIS ADDITIONAL MISCHIEF. REQUEST FURTHER INVESTIGATION OF VW PASSAT DIESEL FUEL FILTERS AND THE FUEL FILTRATION SYSTEM THAT MAY CAUSE SUDDEN ENGINE FAILURE BECAUSE OF PASSING THROUGH CONTAMINATED FUEL, RATHER THAN FILTERING AS IT SHOULD WHICH WOULD CAUSE A SLOWER DECREASE IN ENGINE POWER BECAUSE OF RESTRICTED FUEL FLOW. THE WHOLE PURPOSE OF DIESEL FUEL FILTRATION IS TO PREVENT INTRODUCTION INTO CRITICAL ENGINE COMPONENTS CONTAMINATES OFTEN FOUND IN DIESEL FUEL. DEALER ESTIMATES REPAIR COST OF $7,236.25, THE BULK OF WHICH IS FOR DAMAGE TO CRITICAL ENGINE COMPONENTS DOWNSTREAM OF THE DIESEL FUEL FILTER RESULTING IN SUDDEN ENGINE STOPPAGE. THIS VEHICLE WAS REFUELED ONLY AT DIESEL FUEL STATIONS FOR WHICH RECEIPTS WERE OBTAINED, SO NO GASOLINE OR OTHER IMPROPER FUEL WAS INTRODUCED INTO THIS VEHICLE.

DRIVER STEERING COLUMN AIRBAG DID NOT DEPLOY DURING A SEVERE CRASH. UPDATED 11/09/15*LJ...UPDATED 11/13/15 *BF UPDATED 1/4/16*JS

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. UPON STARTING THE VEHICLE, IT WAS SHIFTED INTO REVERSE AND THE CONTACT HEARD AN ABNORMAL POPPING NOISE. THE AIR BAG WARNING LIGHT ILLUMINATED AND ALL OF THE ELECTRICAL FUNCTIONS ON THE STEERING WHEEL CEASED TO WORK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 41,000.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING AT 65 MPH, THE STEERING WHEEL SEIZED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. MA 08/05/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. A MECHANIC ADVISED THE CLOCK SPRING FAILED, WHICH APPEARED TO BE RELATED TO NHTSA PE 15010. UPDATED 9/29/2015*JS

2012 VOLKSWAGEN PASSAT TDI DIESEL, HEARD A SMALL SNAP IN STEERING WHEEL WHILE BACKING UP AND TURNING. THE AIR BAG LIGHT CAME ON AND THE HORN AND STEERING WHEEL BUTTONS QUIT WORKING. THIS IS DEFINITELY THE CLOCKSPRING UNDER THE STEERING WHEEL. THERE IS COMPLAINTS ON THE INTERNET ABOUT THIS SAME ISSUE INCLUDING NTSB LOOKING INTO THE ISSUE AS A RECALL. IF ACCIDENT OCCURRED RIGHT NOW THE AIR BAG WOULD NOT WORK. HUGE SAFETY ISSUE, VW FACTORY SAID THEY WOULD NOT HELP OUT WITH THE REPAIRS. I BOUGHT THE CAR USED TWO MONTHS AGO FROM MOSSY VOLKSWAGON IN EL CAJON, CALIFORNIA. THEY WONT HELP EITHER. SOMETHING NEEDS TO HAPPEN WITH THIS RECALL. INFORMATION CAN BE FOUND HERE. HTTP://WWW.EDMUNDS.COM/CAR-NEWS/FEDS-PROBE-2012-VOLKSWAGEN-PASSAT-CC-BECAUSE-DRIVERS-AIRBAG-MAY-NOT-DEPLOY-PROPERLY.HTML

I HEARD A WEIRD NOICE IN MY STEERING COLUMN WHILE BACKING OUT, LIKE A SCRAPING NOISE. I TURNED THE WHEEL THEN THE AIR BAG LIGHT CAME ON. ALL ELECTRICAL ON MY STEERING WHEEL WOULD NOT WORK AFTER THIS, EVEN THE HORN. AFTER DOING SOME RESEARCH, I UNDERSTAND THAT THERE IS A WIRING HARNESS THAT COULD HAVE BROKE POSSIBLY DEPLOYING THE AIR BAG, IT COULD ALSO BE A BAD CLOCKSPRING WHICH VW DEALERS WANT HUNDERDS OF DOLLARS TO REPLACE. AFTER DOING RESEARCH ONLINE, THIS IS NOT AN ISOLATED INCIDENT WITH VW VEHICLES. THE HORN NOT WORKING AND THE AIR BAG POSSIBLY DEPLOYING IS VERY DANGEROUS. I AM A SINGLE MOTHER TRYING TO PAY MY CAR PAYMENT LET ALONE GO PAY VW TO REPLACE A MAJOR SAFETY DEFECT IN THIER VEHICLES. THE GOVERNMENT SHOULD ASK THEM TO DO IT IF VW FEELS THEY HAVE NO RESPONSABILITY TO DO IT ON THIER OWN. I DON'T HAVE THE MONEY TO REPLACE THIS. I ALSO NOTICED THAT OTHER VEHICLE MANUFACTURES HAVE ORDERED A RECALL FOR THESE SAME ISSUES ON THEIR VEHICLES.

I HEARD A CLICK WHEN I WAS TRURNING INTO MY DRIVEWAY AND THE AIRBAG MESSAGE APPEARED .

DRIVING ON MAY 24.2015 MAKING A LEFT TURN, I HEARD A LOUD CRACK IN MY STEERING WHEEL. I LOST ALL OF THE FUNCTION OF THE STEERING WHEEL AND AN MESSAGE SHOWED AIR BAG ERROR, CHECK ENGINE, NO CONTROL. I LOST ALL FUNCTION OF MY STEERING WHEEL, AND EVERY MOVE MADE A CRACKING SOUND. I WAS AFRAID TO DRIVE ANYMORE BECAUSE THE AIR BAG MAY DEPLOY. I HAVE TRANSPORTED IT TO A VW DEALER TO CHECK ON IT AND FIND OUT WHAT IS WRONG, STILL WAITING FOR AN ANSWER. I KNOW AN INVESTIGATION REGARDING THIS ISSUE WAS FILLED PE15010 AIR BAG CLOCKSPRING FAILURE DEFECT. I WAS VERY AFFRAID AND AM WONDERING WHY THERE IS NO RECALL AS OF TODAY.

MY FAMILY AND I WERE FINISHING UP OUR FOOD SHOPPING AND LOADED THE CAR AND STARTED DRIVING OFF AND WHEN I WENT TO MAKE A TURN TO EXIT THE PARKING LOT SOMETHING IN THE STEERING WHEEL "POPPED" AND THE AIRBAG LIGHT IMMEDIATELY FOLLOWED. BEING MECHANICAL IN NATURE I ASSUMED THE CLOCKSPRING BUT NEVER IMAGINED THAT IT WOULD FAIL WITH SO LITTLE MILES OR AT ALL FOR THAT MATTER. I CALLED VW AND TOOK IT IN TO HAVE IT DIAGNOSED AND THE CLOCKSPRING WAS THE ISSUE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE STEERING WHEEL MADE A CRACKING NOISE AND BECAME DIFFICULT TO TURN AS THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INSPECTED THE VEHICLE AND ADVISED THAT THE MODULE FAILED. HOWEVER, THE CONTACT WAS NOT SURE OF THE NAME OF THE MODULE THAT NEEDED TO REPLACE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

ON APRIL 14, 2015, I WENT TO VW KENNEDY SERVICE CENTER IN PUERTO RICO BECAUSE OF PROBLEMS WITH MY 2012 PASSAT DRIVER'S DOOR LOCK AND REAR DOOR'S LOCKS, THAT SOMETIMES FAILED TO OPEN OR LOCK, AND HAVE WEIRD SOUNDS WHEN I OPEN THEM WITH THE POWER LOCKS BUTTON OR WHEN THE CAR REACH 10 MILES. ON APRIL 16, THEY MADE A DIAGNOSTIC OF A PROBLEM WITH THE REAR LEFT DOOR LATCH BUT THEY ONLY MAKE AN ADJUSTMENT TO IT. ON APRIL 21, I RETURNED TO THE SERVICE CENTER WITH THE SAME PROBLEMS. THIS TIME THEY REPLACED THE REAR LEFT DOOR LATCH, BUT TOLD ME THAT THERE IS NO PROBLEMS WITH THE DRIVER'S DOOR LOCK. SINCE THEN, THE PROBLEMS WITH THIS DOOR LOCK CONTINUES ON A RANDOM BASIS, SOMETIMES FAILED TO OPEN OR CLOSE, BUT THE VW SERVICE CENTER TOLD ME THAT THERE IS NO PROBLEMS. I THINK THAT A DOOR LOCK THAT FAILED TO CLOSE OR OPEN ON A RANDOM BASIS REPRESENTS A SECURITY PROBLEM.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE HORN FAILED TO WORK AND THE CLOCK SPRING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE15010 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,283. UPDATED 7/9/15*CN UPDATED 9/18/15 *JS

THE CAR WAS TAKEN TO PARKWAY VOLKSWAGEN, SANTA CLARITA CA 91355, FOR ROUTINE MAINTENANCE RECOMMENDED TRANSMISSION SERVICE. REPORTED MECHATRONIC GASKET LEAKING AND SHOULD BE REPLACED. OFFERED TO DO SO AT A REDUCED PRICE. AFTER DEALER REPAIR CAR GOES INTO NEUTRAL RANDOMLY FROM DRIVE MODE. DEALERSHIP WILL NOT TAKE RESPONSIBILITY. CLAIMS FAILURE IS A COINCIDENCE AND NOT RELATED TO THEIR WORK ON THE TRANSMISSION. *TR

HEARD A CLICKING NOISE COMING FROM THE STEERING COLUMN WHILE TURNING IN A PARKING LOT. WHEN I STARTED THE CAR AGAIN THE AIRBAG LIGHT CAME ON AND NONE OF THE CONTROLS ON THE STEERING WHEEL INCLUDING THE HORN WOULD WORK. AFTER INVESTIGATING ONLINE I FOUND SEVERAL COMPLAINTS ABOUT THIS ISSUE AND DISCOVERED THAT MANY OTHER OWNERS ARE EXPERIENCING A FAILURE THE CLOCK SPRING IN THE STEERING COLUMN AT ABOUT 50,000-60,000 MILES 9 I HAD ABOUT 58000 AT THE TIME). AFTER DISCOVERING THAT AN INVESTIGATION WAS STARTED HERE JUST DAYS BEFORE MINE FAILED I CONTACTED THE DEALER. I WAS TOLD THAT THEY WERE NOT AWARE OF THE INVESTIGATION OR THE ISSUE.... HOWEVER THEY WERE ABLE TO QUICKLY TELL ME IT WOULD COST ABOUT $700 TO FIX, AND IF VW ISSUES A RECALL LATER I COULD TRY TO GET IT REFUNDED FROM CORPORATE AT THAT TIME. *TR

THE CHECK ENGINE LIGHT CAME ON AND I HAD CODES READ. THE CODE WAS P205C AND THIS INDICATES THE EMISSIONS ADBLUE HEATER AND SENSOR HAD A PROBLEM. THE UNIT (HEATER AND SENSOR) IN THE ADBLUE TANK IS A NON SERVICEABLE UNIT AND MUST BE REPLACED. OVER $750.00 TO REPLACE. ALL THE EFFICIENCY OF TDI JUST WENT UP IN SMOKE. HAPPENED AT 4,000 MILES PAST WARRANTY AND DEALER HAD NO HELP EVEN THOUGH A LOT OF TDI'S ARE HAVING IDENTICAL PROBLEMS. SEEMS TO BE A DEFECT IN DESIGN, MANY MANY TDI'S ARE HAVING THE SAME PROBLEM. *TR

VEHICLE AIR BAG LIGHT ILLUMINATED AS WELL AS INFORMED US ON THE INFORMATION CLUSTER HORN NO LONGER WORKS AND NONE OF THE STEERING WHEEL PUSH BUTTON CONTROLS WORK DEALER SAID IT WAS A BROKEN CLOCK SPRING AND THAT WE NEEDED TO BRING IT IN IMMEDIATELY BECAUSE THE AIR BAGS WOULD NOT DEPLOY CORRECTLY POTENTIALLY THE ONLINE FORUMS THAT I'VE LOOKED FOR INFORMATION STATED THAT MULTIPLE VEHICLES WITH THIS AMOUNT OF MILES HAVE THE SAME EXACT PROBLEM I WAS JUST CURIOUS WHY THERE WASN'T A RECALL COMING IF THE AIRBAG POTENTIALLY DOESN'T WORK. *TR

MY SPRING CLOCK BROKE ON MY VEHICLE. I CAN HEAR A CLICKING NOISE COMING FROM THE STEERING WHEEL AS I TURN. I AIRBAG INDICATOR LIGHT WENT ON, MY HORN AND CONTROLS ON THE STEERING WHEEL NO LONGER WORK. IT IS A FRIGHTENING FEELING KNOWING THAT THE AIRBAGS MAY DEPLOY AT ANYTIME OR NOT AT ALL IN AN ACCIDENT. LOOKING ONLINE TO RESEARCH THE COST IN REPLACING THIS PIECE, I HAVE FOUND THAT IT IS A VERY COMMON PROBLEM. *TR

I AM HAVING ISSUES WITH MY 2012 WV PASSAT. THE BULBS SEEM TO BE BLOWING OUT THIS IS THE THIRD TIME BULBS HAVE BEEN REPLACED ON MY AUTO. IN SEPTEMBER 2014 (FIRST) IT WAS THE RIGHT SIDE , THEN AFTER A WHILE ON 3/23/15 THE LEFT SIDE AND THE BRAKE LIGHTS THIS TIME.. WHEN THERE WAS A RECALL FOR THE FRONT HOOD PROBLEMS WHICH EFFECTED THE FRONT LIGHTS..JAN 2014.. THERE WAS A TIME 2014 WHEN THE LOW BEAMS AND TURNING LIGHTS WERE NOT WORKING FOR A AT LEASE THREE HOURS.. THEN THEY WENT ON.. *TR

CLICKING NOISE STARTED INSIDE STEERING WHEEL. TURNING ALL THE WAY TO THE RIGHT POPPING NOISE WITH AIRBAG ERROR MESSAGE. NOW NO HANDS FREE CONTROLS, HORN. ...UPDATED 03-11-15 *BF UPDATED 6/18/2015 *JS

2012 VW PASSAT WITH NO PREVIOUS SIGNS OF PROBLEMS BEGINS SPUTTERING/FLASHING ENGINE LIGHT. CAR WAS DRIVEN APX. 1/4 MILE BACK HOME, WHERE IT BEGAN SMOKING AND CAUGHT FIRE. ENTIRE ENGINE BURNT OUT. CAR WAS UNDER WARRANTY. NHTSA INVESTIGATED PASSAT'S FAULTY IGNITION COILS YET DID NOT ISSUE A SAFETY RECALL BECAUSE THERE WAS NO SAFETY ISSUE...BUT IF THE ENGINE CATCHES ON FIRE...WITH ALL THE COMBUSTIBLES IN A CAR...ONE WOULD THINK THAT WAS A LITTLE UNSAFE. GLAD MY 4 YEAR OLD WAS NOT WITH ME. *TR

NO ACCIDENT. A PREMATURE FAILURE OF PART 39462 - ELECTRIC DEFECTIVE STEERING COLUMN CONTROL MODULE WHICH CONTROLS AIRBAGS, HORN AND OTHER ITEMS IN THE STEERING COLUMN. *TR

DRIVERS SIDE DOOR WOULD NOT OPEN WITH DOOR UNLOCKED. SPOKE TO VW SERVICE AND THEY SAID IT'S A COMMON ISSUE ON THIS CAR. COLD TEMPERATURES FREEZE UP THE DOOR LATCH MECHANISM. HAD TO OPEN THE DOOR FROM WITHIN THE VEHICLE. VW SERVICE ADVISED ME TO STOP OPENING THE DOOR BECAUSE THE LATCH MECHANISM COULD FAIL COMPLETELY AND THE DOOR WILL NOT LATCH TO CLOSE. THEY SAID BRING THE VEHICLE IN SO THEY COULD LOOK AT IT. BROUGHT THE VEHICLE IN AND THEY SAID YES IT'S A FAILING DOOR LATCH MECHANISM AND THE REPLACEMENT COST WOULD BE $480.00. THIS SEEMS TO BE A GENERAL ISSUE WITH THIS VEHICLE WITH MANY CUSTOMERS COMPLAINING. A DRIVERS SIDE DOOR THAT WON'T OPEN AND WON'T LATCH TO CLOSE IS A MAJOR PROBLEM. *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE THE FRONT PASSENGER SIDE DOOR, THE DOOR FAILED TO CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO OPEN FROM THE INSIDE AND THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. UPDATED 03/04/15*LJ UPDATED 10/15/2015*JS

UPON PULLING OUT OF MY DRIVEWAY AND TURNING THE STEERING WHEEL THERE WAS A CRACKING NOISE AND THEN THE AIR BAG LIGHT WENT OFF WITH AN AIRBAG ERROR. AT WHICH POINT ALL MECHANISMS WITHIN THE STEERING WHEEL STOPPED WORKING. AFTER TAKING THE CAR TO THE DEALERSHIP IT WAS DETERMINED THAT THE STEERING WHEEL CLOCK SPRING BROKE, BECAUSE OF THIS THE AIRBAG, HORN AND OTHER STEERING WHEEL MECHANISMS ARE NOT FUNCTIONAL WITHOUT REPAIR. FURTHER RESEARCH ONLINE SHOWS THAT THIS HAS CONSISTENTLY BROKEN ON OTHER 2012 VOLKSWAGEN PASSAT BETWEEN 50K AND 60K MILES ON IT. I FURTHER ADDRESSED MY CONCERN WITH VOLKSWAGEN CUSTOMER CARES TO ASK WHY THERE HAS NOT BEEN A RECALL ON THIS PART, THEY INDICATED THAT NOT ENOUGH CUSTOMERS HAVE SUBMITTED CLAIMS. BECAUSE THIS FAILS/BREAKS AT THIS MILEAGE IT IS OUTSIDE THE STANDARD WARRANTY, THERE IS "NOTHING THEY CAN DO ABOUT IT." I REQUESTED TO SPEAK TO A MANAGER MULTIPLE TIMES, AND WAS TOLD I WOULD HAVE TO WAIT 24 HOURS. IT'S UNFORTUNATE THAT VOLKSWAGEN DOESN'T CARE ABOUT THE SAFETY OF THEIR CUSTOMERS, AND HAS NOT ADDRESSED THIS PROBLEM WITH A RECALL.

VW HAS NO TRACTION CONTROL (NOT STABILITY CONTROL) BUTTON TO DEFEAT THE SYSTEM AT LOW SPEEDS. WHEN THERE IS SNOW AND ICE ON AN INCLINE OF ANY DEGREE, THIS IS DOWNRIGHT DANGEROUS. IT RETARDS THE POWER THE CAR DELIVERS BY APPLYING BRAKES TO WHEELS THAT ARE SLIPPING. I WAS ON A HILL AND THE CAR WAS REDUCED TO 3-6 MILES PER HOUR WITH CARS BEHIND ME AND ONCOMING. IT IS DESIGNED AS A SAFETY SYSTEM BUT IS DOING THE OPPOSITE ON SLICK INCLINES. PROBABLY A MONEY SAVING MEASURE, BUT PUTS DRIVERS AT RISK. *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

THIS CAR IS BUILT WITH REVERSED COLOR CODED BATTERY CABLES WITHOUT PROPER, EASILY IDENTIFIABLE POLARITY IDENTIFICATION. THE FACTORY BATTERY HAS CONVENTIONAL MARKINGS, RED +, BLACK -, HOWEVER THE BLACK CABLE IS DESIGNED TO GO ON THE "+" TERMINAL AND THE RED CABLE IS DESIGNED TO GO ON THE "-" TERMINAL ON THIS MODEL. THERE ARE NO OBVIOUS POLARITY MARKINGS ON THE CABLES. IF ONE LOOKS VERY CAREFULLY YOU CAN FIND A TINY - STAMP ON THE RED CABLE TERMINAL AND THE TINY + STAMP IS HALF COVERED BY INSULATION AND HIDDEN ON THE BLACK CABLE TERMINAL. THE BATTERY TERMINALS ARE OF SLIGHTLY DIFFERENT DIAMETERS TO GUIDE YOU TO THE PROPER INSTALLATION BUT THE DIAMETER DIFFERENCE IS NOT LARGE AND IS EASILY ADJUSTED WITH A SCREWDRIVER WHICH I HAVE HAD TO ADJUST TO FIT ON CABLES THAT WERE NOT IMPROPERLY REVERSED IN THE PAST. NOT NOTICING THE REVERSED COLOR CODED CABLES PRIOR TO REPLACING THE BATTERY I HOOKED UP A NEW VW OEM REPLACEMENT BATTERY WITH REVERSED POLARITY AS A RESULT OF THE IMPROPER/REVERSED BATTERY CABLE COLOR CODES. THE CABLES WERE NOT TIGHTEND, JUST PLACED ON THE TERMINALS AT WHICH POINT THE HORN SOUNDED AND WOULD NOT GO OFF AT WHICH POINT I REMOVED THE CABLES AND LOOKED VERY CLOSELY FOR MARKINGS INDICATING THAT I MIGHT HAVE HOOKED THEM UP IMPROPERLY AND NOTICED THE AFOREMENTIONED VERY HARD TO FIND TINY HIDDEN STAMPINGS ON THE TERMINALS REVEALING THAT I HAD HOOKED UP THE BATTERY WITH REVERSE POLARITY. THIS RESULTED IN $3000 OF ELECTRICAL DAMAGE TO THE CAR - AND ALMOST CAUSED A FIRE, MELTING SOME OF THE HARNESS AND ELECTRONIC CONTROL MODULES. ADDITIONALLY 2 OF THE 3 PROTECTIVE FUSIBLE LINKS DESIGNED TO PROTECT THIS CIRCUITRY MELTED TOGETHER SHORT CIRCUIT (INSTEAD OF FUSING OPEN CIRCUIT) NOT PROTECTING ANYTHING. THIS IS A VERY DANGEROUS MULTIPLE DEFECT DESIGN THAT HAS THE POTENTIAL TO CAUSE INJURY AND FIRE IN ADDITION TO EXTENSIVE DAMAGE AND COSTLY REPAIRS. *JS

UNABLE TO UNLOCK DRIVERS SIDE DOOR ON SEVERAL OCCASIONS WITH KEY FOB. NO MECHANICAL SOUND HEARD ON DRIVERS DOOR WHEN KEY FOB PRESSED. ALL THREE (3) OTHER DOORS UNLOCKED WITH NO ISSUES. ON A COUPLE OF OTHER OCCASIONS, THE DRIVERS SIDE DOOR WAS UNABLE TO BE OPENED FROM THE INSIDE AND COULD NOT EXIT THE CAR (HANDLE ONLY MOVED A SMALL AMOUNT AND SEEMED 'JAMMED'). AFTER SEVERAL TIMES OF PRESSING THE LOCK/UNLOCK BUTTON THE DOOR FINALLY OPENED. ONCE I HAD TO EXIT THE CAR FROM THE PASSENGER SIDE DOOR. THE INABILITY TO EXIT THE CAR THROUGH THE DRIVERS SIDE DOOR IS A SAFETY ISSUE IN MY MIND. *TR

THIS VEHICLE HAS STALLED PERIODICALLY (ONCE A MONTH?) AT LOW SPEEDS EVERY SINCE I PURCHASED IT NEW IN (AUGUST?) 2012. OFTEN THE STALL OCCURS AT TIMES IN TRAFFIC WHEN ONCOMING TRAFFIC MAKES IT DANGEROUS. I LOVE THIS CAR, BUT THIS PROBLEM HAS OFTEN MOTIVATED ME TO SELL IT. IT IS A DIESEL. I HAVE READ ONLINE THAT THIS IS POSSIBLY CAUSED BY DIESEL FUEL CONTAMINATED WITH GASOLINE OR OTHER MATERIAL. SOME THINK IT IS CAUSED BY THE BOSCH HIGH PRESSURE FUEL PUMP. *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE DRIVER'S SEAT UPHOLSTERY BEGAN FALLING APART. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS INFORMED THAT IT WAS NOT A MANUFACTURING FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

FOLLOWING A 40K SERVICE FOR MY 2012 PASSAT TDI MY WIFE CALLED ME AND SAID WHEN SHE PUSHED THE START BUTTON, IT TOOK AN EXTRA TRY BEFORE IT STARTED. I DISMISSED THIS AS I THOUGHT MAYBE SHE DIDN'T HAVE HER FOOT ALL THE WAY DOWN ON THE BRAKE. THEN LATER IN THE WEEK SHE SAID IT TOOK 4 PUSHES OF THE BUTTON BEFORE THE CAR WOULD START. I TOLD HER NEXT TIME VIDEO TAPE THE ISSUE. THE FOLLOWING WEEK HER CAR BROKE DOWN AT THE MALL - NOTHING WOULD WORK. WHEN I GOT THERE, I PLAYED WITH THE PARKING LEVER, NO GOOD. THEN I PUT IN NEUTRAL AND THE CAR STARTED. I DROVE TO VW AND THEY SAID THE CLEAN ALL THE CONNECTERS ON THE START/STOP SWITCH AND DIDN'T SEE ISSUE AS CAR WAS WORKING FINE, BUT WOULD ORDER NEW SWITCH AND COVER FOR ME. THE NEXT DAY THE CAR DID IT AGAIN, AND I VIDEO TAPED THE INCIDENT AS WELL TO SHARE WITH THE DEALER. AGAIN, IT STARTED IN NEUTRAL. I TOOK A CHANCE AND WENT OUT AGAIN THAT EVENING FIGURING THIS NEUTRAL THING WOULD WORK AND GUESS, WHAT - WAS COMPLETELY STUCK AFTER THE DEALER TOLD ME THE ISSUE WAS REPAIRED AND THE REPLACEMENT OF THE PART WAS JUST PRECAUTIONARY. THE CAR HAS BEEN IN SHOP FOR A WEEK. THEY CHANGED THE SWITCH THIS MORNING AND GUESS THAT DIDN'T RESOLVE THE ISSUE. THEY ARE NOW ORDERING A HPFP!!!! I KNOW IT IS POSSIBLE THAT 2 ISSUES COULD HAVE BEEN GOING ON, BUT THE WHOLE TIME I TOLD THEM I DIDN'T THINK THE SWITCH MADE SENSE. ANYWAY, CHALK UP ANOTHER HPFP FOR VW. FRUSTRATED CUSTOMER! *TR

ENGINE LIGHT CAME ON AT 36900 MILES, 900 MILES PASSED THE MANUFACTURE WARRANTY. THE ERROR CODE READ: P205C (REDUCTANT TANK TEMPERATURE SENSOR). IT WAS A FAULTY SENSOR IN THE ADBLUE TANK FROM A TDI CAR. ALREADY LOTS OF OWNERS HAD THE EXACT SAME PROBLEM ACCORDING TO THE DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHEN APPLYING THE BRAKE OR ACCELERATOR PEDAL, THE HEEL OF HER SHOE WOULD BECOME STUCK IN THE FLOOR MAT. THE CONTACT STATED THAT SHE WAS CONCERNED FOR HER SAFETY AND THE POTENTIAL RISK OF BECOMING INVOLVED IN A CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10.

TDI ENGINE CHECK LIGHT CAME ON, HAD THE DEALERSHIP CHECK IT OUT, IT INDICATED A SENSOR FAILURE. THE COST TO REPAIR WAS $1,100.00 DEALERSHIP REDUCED IT TO $430, SAID VW PITCHED IT BECAUSE IT MAY END UP AS A RECALL AND WE WOULD RECEIVE OUR MONEY BACK IF THAT HAPPENS. *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE HORN BECAME INOPERABLE. THE PROBLEM RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN...UPDATED 03-11-15 *BF UPDATED 6/18/2015*JS

I WAS DRIVING DOWN THE STREET AND HEARD A LOUD POP LIKE A TIRE BLEW OR BELT BROKE OR SOMETHING, THEN I SAW A LOT OF SMOKE, SO I PULLED IN A PARTY STORE PARKING LOT AND IT WAS ENGULFED IN FLAMES BURNT THE ENTIRE ENGINE UP TO A CRISP. I HAVE VIDEO AND PICTURES OF THIS TRAUMATIC EVENT. SO PLEASE INVESTIGATE TO SEE IF THIS IS A MANUFACTURE DEFECT. I NEED ANOTHER CAR AS SOON AS POSSIBLE. THANKS. THE CAR HAS BEEN TOWED TO VYLETEL VOLKSWAGEN DEALERSHIP IN STERLING HEIGHTS, MICHIGAN. *TR

WHILE DRIVING ON THE FREEWAY, MULTIPLE DASHBOARD WARNING LIGHTS CAME ON. I NOTICED THE SPEEDOMETER WAS NOT WORKING. I PULLED OFF THE FREEWAY, CALLED FOR A TOW TRUCK. THE CAR WOULD NOT START FOR THE TOW TRUCK DRIVER. *TR

ON JULY 16, 2014 AT APPROXIMATELY 5:00 PM, MY 2012 VOLKSWAGEN PASSAT TDI SEL PREMIUM LOST POWER ON THE HIGHWAY. THE ENGINE FAILED AND SHUT OFF WHILE I WAS TRAVELING ON INTERSTATE 95 NORTH AND LEFT ME STRANDED ON THE HIGHWAY SURROUNDED BY CARS TRAVELING AT SPEEDS GREATER THAN 65 MPH. THE ENGINE FAILURE PUT MY LIFE, MY COLLEAGUE'S LIFE AND MY FETUS'' LIFE IN DANGER AND COULD HAVE BEEN DISASTROUS FOR OTHER MOTOR VEHICLES AS WELL. MY CAR WAS TOWED TO A VOLKSWAGEN SERVICE CENTER, WHERE THEY INSPECTED THE FUEL SYSTEM AND FOUND A BROKEN BOLT. THIS BOLT HELD THE FUEL RAIL AND FUEL INJECTORS IN PLACE AND WHEN IT BROKE, CAUSED THE INJECTORS TO POP OUT OF THE CYLINDER HEAD AND THE SUBSEQUENT ENGINE FAILURE. THE INSTALLED BOLT WAS PART OF THE FUEL SYSTEM REPLACEMENT REPAIR THAT ANOTHER DEALERSHIP SERVICE CENTER, CLOSER TO MY HOME, PERFORMED BACK IN APRIL 2014. I''VE HAD THREE MAJOR INCIDENTS WITH MY VW NOW, ALL WITHIN THE LAST 3 MONTHS AND IT SEEMS TO BE STEMMING FROM THE FUEL SYSTEM REPLACEMENT. WHEN THE FUEL SYSTEM WAS REPLACED, THE SERVICE CENTER BLAMED IT ON A "BAD BATCH OF DIESEL FUEL" FROM A LOCAL GAS STATION. THEY SAID THAT WITHIN 3 WEEKS, THEY'VE HAD AROUND 25 CARS COME IN WITH THE SAME PROBLEM. MY CAR IS NOT EVEN 3 YEARS OLD AND HAS ONLY 44,000 MILES ON IT. THIS IS COMPLETELY UNACCEPTABLE. BECAUSE OF THESE INCIDENTS, THE LAST ONE OF WHICH PUT MY LIFE AS WELL AS 2 OTHER LIVES IN GRAVE DANGER, I WOULD LIKE TO SUBMIT THIS COMPLAINT, IN CASE IT IS A MORE WIDE SPREAD PROBLEM. *JS

WE ARE THE ORIGINAL OWNERS OF A 2012 VW PASSAT WITH HANKOOK OPTIMO H426 TIRES. THE OPTIMO H426 TIRES THAT CAME INSTALLED WHEN WE PURCHASED THE CAR. ACCORDING TO THE MANUFACTURERS WEBSITE THE TIRES HAVE A MANUFACTURER WARRANTY OF 60,000 MILES. SEE LINK BELOW. HTTP://WWW.HANKOOKTIREUSA.COM/SERV/WARRANTY.ASPX?PAGENUM=3&SUBNUM=1&CHILDNUM=1 HANKOOK WARRANTY DEPARTMENT IS REFUSING TO HONOR THE MILEAGE WARRANTY ON THE TIRES BECAUSE THE TIRES CAME WITH THE VEHICLE. THEY STATE THAT THE PRODUCT ONLY HAS WARRANTY WHEN PURCHASED THROUGH A TIRE SHOP. MY LIMITED WARRANTY PAMPHLET THAT CAME WITH MY CAR DOES NOT STATE THAT THE MILEAGE WARRANTY ON THE PRODUCT DOES NOT APPLY. A COPY OF THE WARRANTY CAN BE FOUND AT THE LINK BELOW. HTTP://HANKOOKTIREUSA.COM/SERV/ORIGINALEQUIP.ASPX?PAGENUM=3&SUBNUM=1&CHILDNUM=2 I LOOK FORWARD TO YOUR PROMPT RESPONSE IN ASSISTING TO RESOLVE THIS ISSUE AS MY TIRES ARE WORN BELOW THE 2/32NDS INCH AND THIS POSES A SAFETY ISSUE FOR MY FAMILY AND I. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CAR HESITATES TO THE POINT THAT IT COMES CLOSE TO CAUSING AN ACCIDENT WITH ONCOMING TRAFFIC WHEN PULLING OUT AFTER BEING STOPPED. IT HESITATES AND THEN SURGES FORWARD. THE CAR WILL ROLL FORWARDS AND/OR BACKWARDS DEPENDING WHETHER YOU ARE FACING DOWNHILL OR UPHILL WHEN SITTING ON A HILL AND YOU TAKE IT OUT OF PARK. TO PUT IN GEAR--VERY SCARY. I JUST HAD THE CAR SERVICED AT THE DEALER AND THE DEALER SAYS THIS IS A COMMON COMPLAINT WITH THESE CARS--IT IS A DIESEL NOT GASOLINE. I LOOKED ON SOME COMPLAINT WEB SITES AND THERE ARE COMPLAINTS ALL THE WAY BACK TO 2006 ABOUT THESE VERY SAME ISSUES--WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS--DOES SOMEONE HAVE TO GET KILLED BEFORE SOMETHING IS DONE. IT IS OBVIOUSLY A DESIGN ISSUE AND HAS BEEN ONE FOR A LONG TIME. PLEASE ADDRESS THIS AS I DO NOT WANT MY KIDS OR FAMILY TO DRIVE THIS CAR DUE TO THESE PROBLEMS--I COULD NEVER FORGIVE MYSELF IF SOMETHING HAPPENED TO ONE OF THEM AND I KNEW ABOUT THE PROBLEM-- THE DEALERS ARE OBVIOUSLY NOT DOING ANYTHING ABOUT THE ISSUE--READ THE COMPLAINTS FOR YOURSELF AND WHAT CONSUMERS HAVE BEEN TOLD BY THE DEALERS WHEN THEY REPORT THE ISSUES--YOU ARE OUR ONLY SOURCE OF HELP IN THIS SITUATION-PLEASE INVESTIGATE THIS VERY POTENTIALLY DANGEROUS SITUATION WITH THESE TRANSMISSIONS--THANK YOU--[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

ON TUESDAY, 24 JUNE, I DROPPED OFF OUR 2012 VW PASSAT AT A VW DEALER FOR ITS 2 YEAR / 20K MILE SERVICE WITH 15,100 MILES ON THE ODOMETER. AN ELECTRICAL WIRING RECALL REGARDING HEADLIGHTS AND THE HOOD WAS PERFORMED ON THE PASSAT. THE INCIDENT OCCURRED WITHIN AN HOUR OF LEAVING THE DEALER AND AFTER DRIVING ABOUT 40 MILES FROM THE DEALER. MY WIFE WAS DRIVING AND HER SISTER WAS IN THE FRONT PASSENGER SEAT. IT WAS RAINING HARD ENOUGH THAT IT WAS DIFFICULT TO SEE THE HIGHWAY LANE MARKINGS AND MY WIFE WAS CONCENTRATING ON FOLLOWING THE CAR LIGHTS IN FRONT OF HER. THE VEHICLE WAS IN THE SECOND LANE FROM THE RIGHT OF A FOUR LANE HIGHWAY. THEN, WITHOUT ANY WARNING FROM DASHBOARD LIGHTS OR SOUNDS, THE WINDSHIELD WIPERS STOPPED, THE DASHBOARD LIGHTS WENT DARK, AND THE HEADLIGHTS WENT OUT. MY WIFE'S SISTER SAW THE CAR CLOCK DIALS SPIN AROUND SEVERAL TIMES AND THEN STOP AT 9:00. ALL POWER WAS OUT IN THE PASSAT. THE VEHICLE WAS MOVING DOWN FOUR LANES OF HIGHWAY WITHOUT POWER. AS THE PASSAT SLOWED DOWN, MY WIFE KEPT THE CAR POINTED STRAIGHT AHEAD. IT IS HARD TO DETERMINE IF THE STEERING WHEEL WAS LOCKED BECAUSE MY WIFE WASN'T TRYING TO MOVE THE STEERING WHEEL VERY MUCH. AS THE VEHICLE APPROACHED A HIGHWAY EXIT, THE HIGHWAY LANES BEGAN TO DIVERGE AS THE RIGHT LANE EXITED THE HIGHWAY, THE SECOND LANE FROM THE RIGHT SLIT WITH AN OPTION TO EXIT TO THE RIGHT OR REMAIN ON THE HIGHWAY, AND THE TWO LEFT LANES REMAINED ON THE HIGHWAY. BY MAINTAINING A STRAIGHT TRAJECTORY, MY WIFE MANEUVERED THE PASSAT INTO THE MEDIAN SEPARATING THE HIGHWAY FROM THE OFF-RAMP. THE PASSAT ROLLED TO A STOP, DEAD IN THE MEDIAN. WHILE NO OTHER POWER WAS AVAILABLE IN THE PASSAT, THE HAZARD FLASHING LIGHTS WERE FUNCTIONAL. *TR

WHILE DRIVING THE VEHICLE IT STALLED AND NEVER TURNED BACK ON AND THEN BEGAN TO LEAK FUEL. THIS SAME SCENARIO OCCURRED TWICE. ONCE AT 60,000 MILES AND THEN AGAIN SIX MONTHS LATER AT 77,910. THE SECOND NEARLY RESULTED IN A REAR END COLLISION. THE FIRST ISSUE WAS A FAULTY FUEL PUMP AND THE SECOND SUPPOSEDLY WAS A FAULTY FUEL LINE. BOTH WERE COVERED IN FULL BY VW AFTER INVESTIGATION. *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN FIVE TIMES FOR AN ELECTRICAL FAILURE. THE DEALER DIAGNOSED AND REPAIRED THE VEHICLE WITH A REPAIR KIT, CONNECTOR, BUMPER, WASHER CAP, FILTER ELEMENT, REFILLED THE OIL AND REPLACED A SCREW HOWEVER, THE FAILURE RECURRED. THE CHECK OIL, CHECK ENGINE, NAVIGATION SYSTEM AND THE CHECK COOLANT SENSOR WARNING LIGHTS INTERMITTENTLY ILLUMINATED. THE CONTACT MADE MULTIPLE UNSUCCESSFUL ATTEMPTS WITH A MECHANIC TO OBTAIN A DIAGNOSIS TO DETERMINE IF THE FAILURE WAS ELECTRICAL. THE MECHANIC WAS UNABLE TO BE DETERMINE IF THE FAILURE WAS ASSOCIATED WITH A FUSE OR THE BATTERY. THE POLICE ATTEMPTED TO ASSIST THE CONTACT WITH STARTING THE VEHICLE; HOWEVER, IT WOULD NOT RESTART. A POLICE REPORT WAS FILED BECAUSE THE VEHICLE STALLED ON A MAJOR HIGHWAY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWAITING FURTHER INSPECTION AND DIAGNOSIS BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES TO NO AVAIL. THE APPROXIMATE FAILURE MILEAGE WAS 500.

WHEN I START THE CAR, I PUT MY FOOT ON THE BRAKE AND PROCEED TO PUT THE CAR IN D (DRIVE) OR R (REVERSE). THE CAR ACCELERATES IMMEDIATELY EVEN WITH MY FOOT ON THE BRAKES. THE ONLY WAY TO PREVENT THIS FROM HAPPENING IS TO ALLOW THE CAR TO WARM-UP FOR 30 TO 45 SECONDS BEFORE ATTEMPTING TO DRIVE IT. I HAVE EXPRESSED MY CONCERNS TO DEALERSHIP AND I WAS TOLD AS LONG AS IT DOES GO OVER 11 RPMS IT SHOULD BE OKAY. THEN WHEN I RETURNED TO THE DEALERSHIP AND ASK THEM TO LOOK AT IT AGAIN, I WAS TOLD THAT THE VEHICLE IS OPERATING AS DESIGNED. SEVERAL TIMES, I HAVE FORGOT TO LET THE THE CAR WARM-UP AND ALMOST RAN INTO MY GARAGE DOOR OR WHATEVER OBJECT THAT WAS IN FRONT OR BEHIND ME. ALSO, BECAUSE MY SPOUSE DOES NOT DRIVE THE CAR OFTEN, HE TENDS TO FORGET TO LET THE VEHICLE WARM-UP AND AS A RESULT ALMOST HIT A CAR THAT WAS PARKED IN FRONT OF HIM. IF I LET ANYONE DRIVE THE CAR, I TELL THEM TO LET THE CAR WARM-UP BEFORE THEY DRIVE OFF. I DO THIS BECAUSE I AM CONCERNED THAT THE DRIVER WILL BE OVERCOME BY THE IMMEDIATE ACCELERATION AND LOOSE CONTROL OF THE CAR. I FEEL THAT THERE IS A DEFECT IN THE DESIGN WHICH COULD CAUSE AN ACCIDENT OR INJURY AND SHOULD BE RE-EVALUATED. ALSO, THE BRAKES SQUEAK AND I HAVE ASKED THE DEALERSHIP TO CHECK THEM OUT EVERY TIME I TAKE THE CAR FOR THE 10K MAINTENANCE. EACH TIME, THE DEALERSHIP STATES THAT THERE IS NOTHING WRONG WITH THE BRAKES. I AM VERY DISSATISFIED WITH THIS CAR. I HOPE THAT IF THERE IS A DEFECT OR DESIGN PROBLEM, IT CAN BE RESOLVED. IF NOT, I WILL TRADE THE CAR FOR ANOTHER VEHICLE. HOWEVER, I WOULD HATE FOR THIS AUTOMOBILE TO BE SOLD TO ANOTHER CUSTOMER WITH THE EXISTING DESIGN. *TR

INTERMITTENT LOSS OF TURBO POWER DURING LOW SPEED ACCELERATION. I BROUGHT THE VEHICLE TO VW OF QUAD CITIES IN DAVENPORT, IA ON 2 MAY 2014. SERVICE MANAGER REPORTED THAT THE PROBLEM COULD NOT BE REPLICATED BY A VW SERVICE TECHNICIAN. THE PROBLEM OCCURRED AGAIN ON 5 MAY 2014 AND WAS REPORTED TO THE SERVICE MANAGER. AGAIN, THE PROBLEM COULD BE REPLICATED AND WAS RETURN TO ME. I DEPARTED THE VW SERVICE AREA AND WHILE DRIVING AWAY THE PROBLEM RESURFACED IN THE VICINITY OF THE VW DEALERSHIP. I RETURNED IMMEDIATELY TO THE SERVICE CENTER AND ASKED TO HAVE A TECHNICIAN RIDE WITH ME TO EXPERIENCE THE FAULTY CONDITION. THE VW SERVICE TECHNICIAN WAS THEN ABLE TO RECOGNIZE A PROBLEM WITH THE TURBO LOCKING UP A LOW SPEEDS. UPON RETURN FROM THE TEST DRIVE, PARTS WERE ORDERED TO MAKE REPAIRS. I WAS ALLOWED TO DEPART WITH MY IMPAIRED VEHICLE WHILE AWAITING PARTS. THE CAR'S TURBO FAILED AGAIN ON 8 MAY 2014 AT APPROXIMATELY 8:20 AM WHILE APPROACHING THE I-74 BRIDGE OVER THE MISSISSIPPI RIVER FROM IOWA INTO ILLINOIS. I CALLED THE SERVICE DEPARTMENT TO NOTIFY THE SERVICE MANAGER THAT I WAS BRINGING THE CAR DIRECTLY IN FOR SERVICE SINCE THE VEHICLE'S PROPULSION WAS SEVERELY RESTRICTED WITHOUT THE TURBO BOOST. *TR

GLOW PLUG LIGHT ON DASHBOARD STARTED BLINKING. MAJOR LOSS OF POWER. HAD VEHICLE TOWED TO DEALERSHIP IN FAYETVILLE, NC. PROBLEM REPORTED TO BE FAILED TURBO. *TR

BOTH OF MY HEADLIGHTS HAVE FAILED (ON TWO DIFFERENT OCCASIONS). THE FIRST IN 2013 (RIGHT SIDE) IN WHICH DEALER REPRESENTATIVE SAID THAT VW WAS HAVING A PROBLEM WITH THE LIGHT HOUSINGS. THEY WERE GOING TO CHARGE ME FOR THE REPAIR, BUT THE DEALERSHIP MANAGEMENT DECIDED TO DO A "COURTESY" FIX. IN APRIL OF 2014 THE LEFT LIGHT FAILED AND THE VW DEALERSHIP SAID I WOULD HAVE TO PAY FOR REPAIRS AND THEN "APPLY" FOR A REFUND WHEN THE RECALL CAMPAIGN CAME OUT. THEY HAVE HAD A KNOWN PROBLEM FOR OVER 18 MONTHS AND THEY STILL HAVE NOT ISSUED A RECALL. NO LIGHTS CREATES A VERY HAZARDOUS SITUATION. *TR

CAR WAS SLUGGISH TO GO WHEN ACCELERATING, JERKING. *TR

THE RIGHT LOW BEAM LAMP REMAINS OFF, EVEN THOUGH THE BULB IS GOOD, RENDERING THE VEHICLE UNSAFE TO DRIVE AT NIGHT OR IN REDUCED VISION. WHEN PRESSURE IS APPLIED TO THE BACK OF THE BULB FIXTURE THE BULB ILLUMINATES BUT THEN TURNS OFF AGAIN ONCE THE PRESSURE IS REMOVED. THE CURRENT VW RECALL FOR THE SAME OR AT LEAST SIMILAR PROBLEM DOES NOT EXTEND TO THIS VIN. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND THE HOOD HAS NEVER BEEN ROUGHLY CLOSED, UNLESS DONE DURING SERVICE AT A VW FACILITY. *TT

I HAD MY VW PASSAT 2012 SERVICED IN SEPT, OF 2011 WITH 31,000 MILES ON IT FOR A HEADLIGHT FAILURE I HAVE THE INVOICE # [XXX] THE DRIVERS SIDE LOW BEAM WAS NOT WORKING, ( WAS MADE AWARE OF THIS AFTER I WAS STOPPED IN COCONUT CREEK FL ON ST RD. 7 BY THE POLICE, ON THAT MORNING FOR $125.00 OF WHICH I HAVE PAID A TRAFFIC TICKET, I HAVE THE PAID RECEIPTS FOR THAT AND TICKET COPIES ALSO) NOW AGAIN I'M HAVING THE SAME PROBLEM WITH THE DRIVERS SIDE HEAD LIGHT. MY CAR WAS MANUF. 09/2011 WHICH THERE SHOULD BE A RECALL AND IS STATED THAT WAY ON THE WEBSITE SAFECAR.GOV THERE TELLING ME AT VW COCONUT CREEK MY VEHICLE IS NOT COVERED AND I MUST PAY FOR REPAIR. WHY? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO WORK. THE FAILURE OCCURRED TWICE OVER A PERIOD OF A YEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DIAGNOSE A FAILURE; HOWEVER, THE BULBS WERE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V125000(HEADLIGHT). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 27,925.

WHINING SOUND WHEN DRIVING FORWARD NOT WHEN IT'S COASTING AND IT SOUNDS LIKE SLIPPING. CAUGHT BEFORE COMPLETE TURBO FAILURE. CAUSE REPORTED BY DEALER: VERIFIED, FOUND METALLIC WHINE NOISE UNDER BOOS. RAN GFF AN FOUND P02900 - TURBO UNDER BOOST. *TR

WHEN I STARTED MY CAR, A LOUD STRANGE NOISE CAME FROM THE STEERING WHEEL. THE CONTROLS ON MY STEERING WHEEL WOULD NO LONGER WORK, AND A WARNING LIGHT CAME ON FOR MY AIRBAG. AS MY HUSBAND DROVE US HOME, I SEARCHED THE OWNER'S MANUAL FOR THE AIRBAG WARNING LIGHT. THE ERROR MESSAGE IS TO WARN THE DRIVER THAT THE AIRBAG IS NOT WORKING PROPERLY AND MAY NOT DEPLOY AS IT SHOULD OR MAY DEPLOY WHEN IT'S NOT SUPPOSED TO. THE OWNER'S MANUAL DID NOT WARN OF AN ACCIDENT, BUT I'M PRETTY SURE THE AIRBAG DEPLOYING UNEXPECTEDLY WOULD PROBABLY CAUSE A CAR ACCIDENT. MY HUSBAND TOOK MY CAR IN TO THE MCKINNEY, TX VW DEALERSHIP FIRST THING THE NEXT MORNING. THEY SAID THE CLOCK SPRING HAD MALFUNCTIONED. THEY REPLACED THIS PART, BUT MY STEERING WHEEL STILL MAKES A CLICKING SOUND WHEN TURNING. THIS IS THE SAME SOUND WE HEARD WHILE WE DROVE HOME THE NIGHT BEFORE WITH THE WARNING LIGHT ON. I RETURNED TO THE DEALERSHIP AND WAS INFORMED THE CLOCK SPRING WAS DEFECTIVE. THEY REPLACED THE CLOCK SPRING AGAIN, BUT I AGAIN HEARD THE SAME CLICKING NOISE WHEN TURNING. WHEN I RETURNED TO THE DEALERSHIP A THIRD TIME, I WAS TOLD THAT ALL OF THE PASSATS MAKE THIS NOISE, AND THAT THERE IS NOTHING WRONG. MY STEERING DID NOT MAKE NOISE THE FIRST 40,000 MILES I PUT ON THE CAR, SO I'M WORRIED THERE IS A DEFECT WITH THIS PART. I BOUGHT THIS CAR BRAND NEW. I FOUND ONLINE THAT A LOT OF OTHER PASSAT OWNERS HAVE THIS SAME COMPLAINT, AND MANY OF THEM HAD CLOCK SPRINGS REPLACED BECAUSE THEY WERE TOLD THEY WERE DEFECTIVE AS WELL. WITH SO MANY DEFECTIVE PARTS, THIS SEEMS WORTHY OF A RECALL SINCE THE AIRBAG COULD DEPLOY WITHOUT WARNING CAUSING A MAJOR ACCIDENT. *TR

HEARD A WHISTLE SOUND FOLLOWED BY SOME SORT OF PUFF AND LOSS OF POWER. TON OF WHITE SMOKE, THOUGHT CAR ON FIRE, PULLED OVER. PEOPLE PASSING BY CALLED FIRE DEPARTMENT DUE TO THE AMOUNT OF SMOKE FROM THE EXHAUST PIPE. AFTER CAR SMELLED LIKE BURNED OIL, EXHAUST PIPE COVERED IN OIL, AND OIL DROPS ON THE EXHAUST PIPE. TOLD BY THE DEALERSHIP NEW TURBOCHARGER IS NEEDED. *TR

THE CAR WAS STARTED TO GO TO LUNCH, OUTSIDE AIR TEMP WAS +4. IT WAS DRIVEN APPROXIMATELY 1 MILE AT LOW SPEED TO THE INTERSTATE. AFTER ACCELERATING UP THE ON-RAMP TO HIGHWAY SPEEDS. AFTER APPROXIMATELY 1 MILE AT HIGHWAY SPEED THE TURBO FAILED CAUSING A TOTAL LOSS OF POWER RENDERING THE CAR IMMOBILE. LUCKILY THERE WAS ENOUGH MOMENTUM AND VERY LITTLE TRAFFIC MAKING IT POSSIBLE TO PULL OVER TO THE SHOULDER. THE CAR WOULD NOT MOVE ON IT'S OWN POWER AT THIS POINT. IT WAS TOWED TO THE DEALER FOR EXTENSIVE REPAIRS, TAKING THREE WEEKS. *TR

I WAS DRIVING WHEN SUDDENLY MY CAR STARTED SURGING AND REVVING HIGH. CHECK ENGINE LIGHT AND EPC LIGHT CAME ON. ITS DRIVABLE BUT NOT SAFELY AND NEEDS FIXED ASAP. *TR

MY BULB HOLDER MELTED INTO THE HEADLIGHT ASSEMBLY CAUSING IT NOT TO WORK AND HAVING ME BUY A NEW BULB SOCKET AND OTHER PARTS TO FIX THIS ISSUE. *TR

I LEFT MY HOME AND DRIVE MY VEHICLE APPROXIMATELY 1.5 MILES AT SPEEDS AT OR UNDER 25 MPH. I STOPPED AT A STOP SIGN BEFORE MAKING A RIGHT TURN ONTO ANOTHER ROAD. WHEN I ACCELERATED THE CAR HAD A SUDDEN LOSS OF POWER AND I COULD NOT MAINTAIN SPEED. I WAS ABLE TO GO APPROXIMATELY 10 MPH AND I WAS ABLE TO GET MY CAR OUT OF TRAFFIC. LATER THE DEALER DIAGNOSED THE PROBLEM AS A PREMATURE TURBO FAILURE. IF THIS TYPE OF FAILURE HAD OCCURRED AT HIGHWAY SPEEDS I MAY HAVE BEEN IN DANGER OR ENDANGERED OTHER MOTORISTS. I HAVE FOUND THAT THIS PROBLEM IS BEING MORE FREQUENTLY REPORTED ON INTERNET FORUMS AND MANY PEOPLE ARE EXPERIENCING TURBO FAILURES AT LOW MILES. *TR

STARTED CAR AFTER BEING PARKED FOR ABOUT 45 MINUTES. FUEL (DIESEL) STARTED POURING OUT THE BACK BY THE FUEL TANK NECK. ABOUT 2-3 GALLONS OF FUEL CAME OUT ( LESS THAN A MINUTE) BEFORE REALIZED THIS WAS HAPPENING AND TURNED CAR OFF. HAD CAR TOWED TO DEALERSHIP. THEY HAVE DETERMINED THE FUEL LINE CAME OFF BUT CAN NOT FIGURE OUT WHY OR HOW. VW TOLD THEM THIS HAS NEVER HAPPENED. CHECKED ON LINE AND CAN SEE THIS IS AN ISSUE THAT IS HAPPENING BUT NOT BEING REPORTED. *TR

THE DRIVER DOOR LATCH FROZE SEVERAL TIMES AGAIN THIS YEAR AFTER DOING IT THREE TIMES LAST YEAR. THE LATCH FROZE EVERY TIME THERE WAS MOISTURE (FOG, SNOW ,RAIN, ETC.) AND THE TEMPERATURE FELL BELOW 32 F. THE LATCH WAS FINALLY REPLACED. IN ADDITION, THE SENSOR FOR THE AIRBAGS FAILED AND HAD TO BE REPLACED. *TR

SUNROOF EXPLODED WHILE DRIVING DOWN FREEWAY AT NIGHT. NO CARS IN FRONT OF ME TO KICK UP A ROCK, NO OVERPASSES FOR SOMETHING TO BE THROWN FROM. COMPLETELY RANDOM EXPLOSION. I HEARD A LOUD GUNSHOT SOUND, THEN SMALL GLASS PIECES RAINED DOWN ON MY HEAD AND FACE AND ALL OVER MY THREE CHILDREN IN THE BACK SEAT. LOOKED UP AND HEARD THE SOUND OF WIND AND SAW THE HOLE IN MY SUNROOF. SO FAR THE DEALERSHIP HAS SAID THEY WON'T REPLACE IT UNDER WARRANTY AND I HAVE REACHED OUT TO VW DIRECTLY AND THEY ARE DENYING THE CLAIM AS WELL. THIS IS ABSOLUTELY A MANUFACTURING DEFECT AND THEY ARE NOT STANDING BY THEIR PRODUCT. THEY ARE LUCKY NOBODY WAS INJURED OR KILLED IN AN ACCIDENT. HOPEFULLY THAT DOESN'T HAVE TO HAPPEN FOR THEM TO TAKE RESPONSIBILITY. *TR

I LIVE IN THE NORTHEAST US WHERE IT TENDS TO GET COLDER THAN 0 DEGREES CELSIUS CONSTANTLY DURING WINTER. EVERYTIME IT IS BELOW FREEZING MY DRIVER SIDE DOOR LATCH GETS STUCK. THIS IS DEFINITELY A KNOWN PROBLEM FOR VW PASSATS, BUT VW RESPONSE TO FIXING IT IS COMPLETELY UNACCEPTABLE. I REPORTED THE PROBLEM TO THE DEALERSHIP PRIOR TO DECEMBER 16TH AND EXPLAINED THAT I NORMALLY WARM UP THE CAR FOR OVER 20 MINUTES(WHILE I WALK MY DOG). THE INITIAL RESPONSE WAS THAT ITS NOT AN ISSUE AND I SHOULD EITHER PARK THE CAR IN A GARAGE WHERE IT WON'T FREEZE OR WARM UP THE CAR LONGER (I FIND THAT ABSOLUTELY RIDICULOUS). SO I SCHEDULED AN APPOINTMENT WITH THE GARAGE FOR DECEMBER 16TH. LUCKILY THE WEATHER FORCAST FOR TEMPERATURES BELOW -4 CELSIUS ALL WEEK. HAD THE TEMPERATURE BEEN ABOVE 0 CELSIUS THE LATCH WOULD HAVE WORKED FINE AND YOUR GARAGE WOULD HAVE SAID THERE IS NO ISSUE. THE REASON WHY I HIGHLIGHT THE TEMPERATURE HERE IS BECAUSE THAT IS THE MAIN ISSUE, AND YOUR GARAGES TROUBLESHOOTING AND DIAGNOSTIC METHODS ARE MY BIGGEST CONCERN. I GUARANTEE THAT THERE ARE EVEN MORE CASES OF THIS ISSUE THAT ARE BEING DISMISSED. THE FACT THAT THERE IS NHTSA ID NUMBER: 10559530, FILED BY SOMEONE ELSE PROVES IT. I'M SURE THE FACT THAT I CAN FIND THIS ON NHTSA (NHTSA ID NUMBER: 10559530) MEANS THERE ARE HUNDREDS OF OTHERS WHO ARE JUST NOT REPORTING IT OR DO NOT KNOW WHERE TO GO. I WILL ALSO BE FILING A COMPLAINT WITH THE NHTSA, AS WELL. IT HAS BEEN OVER A MONTH, AND THE SERVICE GARAGE TELLS ME THERE IS NO PARTS AVAILABLE. I DO NOT BELIEVE THIS AND IF ITS TRUE I THINK THIS IS UNACCEPTABLE. I ALSO HOPE THAT DURING THE WINTRY WEATHER THE NORTHEAST HAS EXPERIENCED THE LAST COUPLE OF WEEKS NO ONE WAS INJURED IN A PASSAT WHERE EMERGENCY WORKERS WERE NOT ABLE REACH THE VICTIM (POSSIBLY DUE TO A STUCK DOOR LATCH). THIS IS A HUGE SAFETY CONCERN AND THE LACK OF RESPONSE IS CONCERNING. *TR

VEHICLE, WHILE AT SPEED AT NIGHT, SUDDENLY AND WITHOUT WARNING LOST LOW BEAM ILLUMINATION FROM THE LEFT FRONT HEADLIGHT ASSEMBLY. SUBSEQUENT INSPECTION OF THE FACTORY LIGHT BULB REVEALED NO FAULTS: FILAMENT WAS INTACT AND RESISTANCE (OHM) COULD BE MEASURED ACROSS TERMINALS. INSTALLATION OF A NEW VW BULB DID NOT SOLVE THE PROBLEM. HEADLIGHT ASSEMBLY WAS FACTORY STOCK AND UNMODIFIED. CLOSER INSPECTION REVEALS WHAT APPEARS TO BE OVERHEATING AND SUBSEQUENT DEFORMATION OF THE BULB RETENTION HARDWARE. ON-LINE SEARCH REVEALS NUMEROUS IDENTICAL COMPLAINTS POSTED BY OTHER PASSAT OWNERS, AFFECTING BOTH THE LEFT AND RIGHT HEADLIGHT ASSEMBLIES VW DEALER ADVISED THAT THE PROBLEM CAN ONLY BE RECTIFIED BY REPLACING THE ENTIRE HEADLIGHT ASSEMBLY. *TR

EVERY TIME IT IS COLD OUTSIDE MY DOOR LATCH STOPS FUNCTIONING SO I CANT OPEN IT FROM THE OUTSIDE OR INSIDE. I SPRAYED LUBRICANT IN IT WHICH HELPS SOMETIMES BUT I THINK A NEW CAR SHOULDN'T HAVE A ISSUE LIKE THAT. ALSO WHEN I CAN GET IT OPEN SOMETIMES IT WONT CLOSE. THE ISSUE IS THE ACTUAL LATCH WHICH OF COURSE ISN'T COVERED. PRETTY EMBARRASSING CLIMBING THROUGH A PASSENGER DOOR TO GET IN THE DRIVER SEAT . WHAT HAPPENS IF IM IN A WRECK AND MY DOOR WONT OPEN? WILL I OWN A PART OF VOLKSWAGEN? *TR

PULLING INTO A PARKING SPACE, I FELT A CLICK VIBRATION ON THE STEERING COLUMN AND THEN A MESSAGE FLASHED ON THE DASH SCREEN: AIRBAG: ERROR NONE OF THE ELECTRONIC SWITCHES ON THE STEERING COLUMN FUNCTION, NO AIRBAG AVAILABILITY, NO HORN. I TOOK IT TO THE ONION CREEK DEALERSHIP IN AUSTIN, TX AND THEY QUICKLY FOUND WHAT WAS A QUICK, BUT EXPENSIVE FIX CAN BE DONE. $700 TO FIX. WHEN I INQUIRED THAT THIS IS A SAFETY ISSUE AND REQUESTED THEY COVER THE COST, THEY BALKED. I CONTACTED VW USA, THEY EVENTUALLY AGREED TO COVER 75% OF THE COST, THEN LATER RESCINDED THE OFFER BECAUSE THE LADY AT VW USA DECIDED SHE DIDN'T WANT TO COVER IT AND I HAD NO CHOICE IN THE MATTER. WHEN THEY DID OFFER TO PAY THE 75%, I HAD AGREED TO PAY THE DIFFERENCE. WHEN I ATTEMPTED TO NEGOTIATE FOR GREATER COVERAGE, I SUPPOSE SHE DID NOT LIKE THAT. *TR

WHILE DRIVING FROM SAN DIEGO, CA TO LOS ANGELES, CA ON I-5 AT 9PM ON OCTOBER 20TH, THE DAY AFTER PURCHASING THE CAR FROM A DEALERSHIP, I NOTICED MY HEADLIGHTS DO NOT ILLUMINATE THE ROAD. THE HEADLIGHTS ARE VERY DIM AND ONLY LIGHT UP ABOUT 10 FEET IN FRONT OF ME. I HAVE READ ON CAR FORUMS, PEOPLE HAVE HAD THE SAME ISSUES WITH THEIR HEADLIGHTS. ONE INDIVIDUAL FRONTED $800 TO HAVE THE OEM FOG LIGHTS ADDED TO HIS PASSAT, WHICH HE CLAIMED HELPED. VW NEEDS TO FIX THIS HEADLIGHT PROBLEMS OR ADD THE FOG LIGHTS TO EVERY 2012+ PASSAT. WHILE DRIVING DURING THE NIGHT ON STREETS WITH LIMITED STREET LIGHTS, ITS VERY DIFFICULT TO SEE AT NIGHT ESPECIALLY PEDESTRIANS, UNLESS I DRIVE WITH MY HIGH BEAMS ON, WHICH I CANT BECAUSE OF ON COMING CARS. *TR

I WAS IN VERY SLOW BUMPER TO BUMPER TRAFFIC WHEN THE BATTERY LIGHT CAME ON AND THERE WAS A SIGNIFICANT LOSS OF POWER IN THE ENGINE AND NO POWER STEERING OR BRAKES. I WAS ABLE TO COAST TO THE SHOULDER AND TURN OFF THE CAR. LIGHTS, RADIO AND VENTILATION SYSTEMS DID NOT SEEM TO BE IMPACTED. AFTER A MINUTE, I TURNED THE CAR ON AND EVERYTHING APPEARED TO BE BACK TO NORMAL. THIS HAS HAPPENED TWICE IN 3 MONTHS. *TR

THE VEHICLE HAS A SIGNIFICANT DELAY/HESITATION UPON INITIAL ACCELERATION (2.5L). THIS IS DANGEROUS WHEN PULLING INTO OR ACROSS TRAFFIC. IT HAPPENS INTERMITTENTLY. *TR

LOSS OF EITHER DAYLIGHT RUNNING LAMP(S) AND/OR LOWBEAM HEADLAMP(S) DUE TO LAMP SOCKETS MELTING IN HOUSINGS. 3 TIMES THIS HAS HAPPENED, ONCE WITH THE DAYTIME LAMPS AND TWICE WITH THE L/S HEADLAMPS. *TR

I DRIVING THROUGH MY NEIGHBORHOOD WHEN I GOT A FLASHING LIGHT ON MY DASH, QUICKLY THE ENGINE BEGAN TO FEEL SHAKY AND THE VEHICLE SHUT OFF COMPLETELY. I WAS ABLE TO PULL TO THE SIDE OF THE STREET BUT THE CAR WOULD NO LONGER START. THE CAR HAD TO BE TOWED TO THE CLOSEST VW DEALERSHIP. THE NEXT DAY I RECEIVED A CALL FROM THE DEALERSHIP TELLING ME IT WAS A HIGH PRESSURE FUEL PUMP FAILURE (HPFP) THAT CAUSED THE ISSUE AND THAT BECAUSE A PART HAD TO BE ORDERED AND THE WORK REQUIRED WAS EXTENSIVE, IT WOULD TAKE THEM ABOUT A WEEK. I DID GET MY CAR IN ABOUT 5 DAYS AND ALL REPAIRS WERE COVERED UNDER WARRANTY. I ASKED THE SERVICE MANAGER HOW MUCH THE JOB WOULD HAVE COST WITHOUT WARRANTY AND HE SAID IT WAS ABOUT A $5,700 JOB! IT APPALLED ME THAT HE HAD NO EXPLANATION FOR WHY THE HPFP FAILED SO EARLY INTO THE CAR'S LIFE. NEEDLESS TO SAY, THERE IS A SENSE OF UNEASINESS THAT I HAVE NOW WONDERING IF THIS COULD HAPPEN AGAIN WHEN THE VEHICLE IS NO LONGER UNDER WARRANTY. *TR

I WAS DRIVING DOWN THE HIGHWAY GOING APPROXIMATELY 67 MPH IN THE MIDDLE LANE. THE BATTERY LIGHT FLASHED ONCE, NO OTHER WARNING OTHER LIGHTS FLASHED AND THERE WERE NO PREVIOUS WARNING LIGHTS TO FLASH. SUDDENLY THE CAR HESITATED AND THEN MY SPEED DROPPED TO 0 IN A MATTER OF SECONDS. LUCKILY, THE TRANSPORT TRUCKS BEHIND ME WERE PAYING ATTENTION AND ACTUALLY BLOCKED THE TRAFFIC UNTIL I COULD GET THE CAR IN NEUTRAL TO SAFELY ROLL ONTO THE SHOULDER. THIS IS A HUGE SAFETY ISSUE; I WAS LUCKY. WHAT GOOD IS IT TO HAVE A CAR THAT YOU NOW FEEL IS UNSAFE TO DRIVE! VW SHOULD HAVE TO BUY THIS CAR BACK. *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT TDI. THE CONTACT STATED THAT WHEN ATTEMPTING TO ENGAGE THE BRAKES, THE PEDAL SUNK INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 22,500. *TR

IF I AM DRIVING WITH NO ACCELERATION (COASTING) AND STEP ON THE GAS TO ENTER TRAFFIC THERE IS NO POWER; NOTHING HAPPENS WHEN YOU PUSH ON THE GAS. THIS HAS HAPPENED NUMEROUS TIMES BOTH IN TOWN WHEN TRYING TO ENTER TRAFFIC, AS WELL AS ON THE FREEWAY TRYING TO CUT IN BETWEEN CARS. THIS IS VERY DANGEROUS IF ONE DOES NOT HAVE LOTS OF ROOM BETWEEN CARS. THE VOLKSWAGEN DEALER CLAIMS THIS IS ONLY A PROBLEM FOR ME BECAUSE I AM NOT USED TO DRIVING A CAR WITH A DIGITAL THROTTLE. *TR

METAL SHAVINGS IN THE FUEL SYSTEM CAUSING ENGINE FAILURE. FUEL WAS TESTED AND FOUND TO BE DIESEL FUEL. NO OTHER FUEL HAS EVER BEEN USED OR PUMPED INTO THIS VEHICLE. *TR

CAR HAS CONSTANT PULL TO THE RIGHT. DRIVING REQUIRES CONSTANT PRESSURE TO THE LEFT ON STEERING WHEEL. CAR HAS BEEN TO DEALER 4 TIMES FOR ALIGNMENT AND ALTHOUGH THEY ADJUST IT, RIGHT PULL PERSISTS. SOMETIMES, STEERING HAS A FEEL AS THOUGH CAR IS ERRATIC. CAR NEVER SETTLES INTO TACKING IN A STRAIGHT LINE WHICH SEEMS VERY ODD AND POTENTIALLY DANGEROUS. APPARENTLY THIS IS A COMMON ISSUE AND VOLKSWAGEN CANNOT RECTIFY THE PROBLEM. *TR

METALLIC CLICKING, LOUD SCREECHING NOISE WHEN BRAKES APPLIED, ALWAYS IN REVERSE AND CONSTANT (FORWARD AND REVERSE) WHEN WET OR COLD. ONLY LESS FREQUENT IN WARMER TEMPS. ON 3RD SERVICE VISIT TO HAVE NOISE CHECKED, VW ISSUED WARRANTY CLAIM AND THEN DENIED REPAIR SAYING NO FIX AVAILABLE. I APPEALED TO NO AVAIL. NOISE IS EXCESSIVE AND PROBLEMATIC. *TR

VEHICLE HAS STALLED OUT FOUR TIMES ON TWO DIFFERENT OCCASTIONS WHEN I COME TO A STOP. TOOK VEHICLE IN AND VW REPORTS CAR CHECKS OUT FINE. *TR ## VIN FAILED ##

THE VEHICLE EXPERIENCES EXCESSIVE "WHEEL HOP" UPON STARTING FROM A STOPPED POSITION, ESPECIALLY ON A WET ROADWAY AND A HILL. THE TIRES JUST CANNOT GET TRACTION AND SPIN. AS WELL ONCE THE WHEELS START TO SPIN THE ECS (STABILITY CONTROL SYSTEM) CUTS POWER AND APPLIES BRAKING WHICH HAS LEAD TO DANGEROUS SITUATIONS ESPECIALLY WHEN PULLING INTO TRAFFIC. THERE IS NO ECS DISABLE SWITCH AS WITH PREVIOUS MODELS, SO I CANNOT TEMPORARILY DISABLE THE SYSTEM FOR TROUBLESHOOTING OF THE ISSUE. LOSING POWER WHILE PULLING OUT INTO THE FLOW OF TRAFFIC AND EXPERIENCING A POWER LOSS IS A SAFETY HAZARD. THE CAR CAME WITH HANKOOK OPTIMA H426 TIRES AND I SWITCHED TO YOKOHAMA AVID ENVIGOR (V RATED) TIRES BELIEVING THE ISSUE WAS THE TIRES. I AM AN EXPERIENCED DRIVER WITH 33 YEARS OF DRIVING AND HAVE TRIED EVERYTHING FROM LIGHT ACCELERATION, FEATHERING THE ACCELERATOR, USING THE S MODE OF THE TIPTONIC TRANSMISSION AND USING THE TIPTRONIC CONTROL IN D MODE TO HOLD THE TRANSMISSION IN THE LOWER GEAR AND TRYING TO START IN A HIGHER GEAR TO REDUCE THE TORQUE TO THE WHEELS, BUT THE TIPTRONIC WILL NOT ALLOW UPSHIFTING WHEN STOPPED. I RAISED THIS CONCERN WITH THE DEALERSHIP SINCE THE WHEEL HOP CAUSING BANGING OF THE SUSPENSION SYSTEM AGAINST THE TRAVEL STOPS. THIS THUMPING AND EXTREME MOVEMENT OF THE SUSPENSION CANNOT BE GOOD FOR THE LONGEVITY OF THE EQUIPMENT. THE DEALERSHIP STATES "IT IS PERFORMING TO SPECS AS DESIGNED." WELL THEN I THINK THERE IS A DESIGN FLAW. *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN REVERSE AND THE BRAKES WERE APPLIED, HE WOULD HEAR A LOUD SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THE NOISE WAS A NORMAL OCCURRENCE AS THE TEMPERATURE DROPPED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE CURRENT MILEAGE WAS APPROXIMATELY 14,000.

WHILE DRIVING ON THE HIGHWAY, MADE A SHORT STOP AND BOTH SECTIONS OF THE BACK SEAT UNLOCKED AND CAME DOWN/FORWARD. LUCKILY NOBODY WAS SITTING IN THEM. THERE WAS NOTHING IN THE TRUNK THAT WOULD HAVE SET OFF THE UNLOCKING BARS. *TR

THE DRIVERS SIDE HEADLIGHT LOW BEAM STOPPED WORKING. THERE WAS A MALFUNCTION WITH THE CONNECTION BETWEEN THE HOUSING AND THE BULB ADAPTER. THE PLASTIC HAD MELTED WHICH PREVENTED ELECTRIC CURRENT FLOWING FROM THE HOUSING TO THE BULB. THE MELTED PLASTIC HAD CAUSED HAZING ON THE INSIDE OF THE DRIVERS SIDE HEADLIGHT ASSEMBLY. THE DEALERSHIP REPLACED THE DRIVERS SIDE HEADLIGHT ASSEMBLY AT NO COST. *TR

VEHICLE STALLED ON BUSY SURFACE STREET, LOST ALL POWER. REFUSED TO RESTART. TOWED TO LOCAL DEALER WHO DIAGNOSED THE ISSUE AS FAILED HIGH-PRESSURE FUEL PUMP. *TR

AS I WAS DRIVING MY NEW 2012 VOLKSWAGEN PASSAT FROM MY HOUSE TO MY DESTINATION, MY TRANSMISSION FLUID BEGAN TO LEAK OUT ONTO THE STREET. I HAD PURCHASED THE CAR EIGHT DAYS EARLIER WHICH WAS A NEW CAR FROM THE DEALERSHIP WHICH ONLY HAD 2 MILES ON THE CAR. THE AMOUNT OF MILES I HAD PUT ON THE CAR WAS 500 MILES AND THE TRANSMISSION FLUID LEAKED BECAUSE OF A MALFUNCTION INSIDE OF IT. THE CAR WAS UNDER WARRANTY AND THEY DEALERSHIP HAD TO PUT A NEW TRANSMISSION INTO MY CAR BECAUSE OF THE OLD ONE HAD DEFECTED PARTS INSIDE. *TR

IN THE MORNING, I WENT DOWNSTAIRS TO MY 2012 VW PASSAT S. I NOTICED A POOL OF FLUID THAT SMELLED LIKE GASOLINE ON THE ASPHALT UNDERNEATH THE VEHICLE. I ENTERED THE FRONT DRIVER'S SIDE AND TURNED THE KEY FROM THE OFF TO ON POSITION. WHEN I TURNED THE KEY TO ON, A SOUND OF DRAINING FLUID COULD BE HEARD AND A STRONG ODOR OF GASOLINE COULD BE SMELLED. I ATTEMPTED TO START THE CAR, AND IT DOES TURN OVER, BUT WILL NOT START. I DECIDED NOT TO ATTEMPT TO START IT AGAIN, AFRAID THAT THE IGNITION WOULD START A FIRE. SINCE THIS OCCURRED ON A SUNDAY MORNING, ALL SERVICE DEPARTMENTS AT VW DEALERSHIPS ARE CLOSED. ABOUT 5 HOURS LATER, I UNLOCKED THE PASSAT AND OPENED THE DOOR TO GET SOME ITEMS FROM THE CAR. AGAIN, THE SOUND OF DRAINING FLUID COULD BE HEARD AND A STRONG ODOR OF GASOLINE EMITTED FROM THE VEHICLE. I CHECKED UNDERNEATH THE CAR AGAIN, AND A FRESH POOL OF GASOLINE HAS FORMED. THE GAS IS DRIPPING FROM THE PASSENGER SIDE, NEAR THE REAR WHEEL. NEEDLESS TO SAY, THIS IS VERY DISAPPOINTING, AS THE VEHICLE HAS ONLY BEEN DRIVEN FOR A LITTLE MORE THAN 1,000 MILES. *TR

THE VEHICLE HAS A SIGNIFICANT DELAY/HESITATION UPON INITIAL ACCELERATION (2.5L). THIS IS DANGEROUS WHEN PULLING INTO OR ACROSS TRAFFIC. THIS ISSUE IS KNOWN TO OTHERS AND IS REPORTED ELSEWHERE ON THE WEB. HTTP://WWW.PASSATWORLD.COM/FORUMS/111-VOLKSWAGEN-PASSAT-B7-DISCUSSION/344045-MY-REVIEW-2012-PASSAT-SOMEWHAT-LONG-READ.HTML (SEE PERFORMANCE NOTE). *TR

THE SPEEDOMETER DOES NOT REGISTER ACTUAL SPEEDS. IT IS PESSIMISTIC BY 4 MPH AT HIGHWAY SPEEDS. VW'S OWN CLIMATIC CONTROL DIAGNOSTIC READOUT INDICATES A SPEED THAT IS 2 MPH GREATER THAN THE SPEEDOMETER READS. FURTHERMORE, THE TRIPOMETER AVERAGE SPEED READS 3 MPH GREATER THAN THE SPEEDOMETER. MULTIPLE GPS UNITS ALL AGREE TO WITHIN A TENTH OR TWO MPH AND INDICATE A SPEED THAT IS 4 MPH FASTER THAN THE SPEEDOMETER. (I.E. SPEEDOMETER READS 70 MPH, DIAGNOSTIC READOUT SIMULTANEOUSLY SHOWS 72 MPH, TRIPOMETER AVERAGE SPEED SIMULTANEOUSLY SHOWS 73 MPH AND GPS SIMULTANEOUSLY SHOWS 74 MPH WHILE CRUISE IS SET AT 70 MPH). VW SAYS IT'S CLOSE ENOUGH AND THAT AT 70 MPH READINGS BETWEEN 65 AND 75 MPH ARE ACCEPTABLE! *TR

OUR NEW PASSAT HAS PROBLEM CONTROLLING THE CAR WHILE USING REVERSE ON A HILL. IT APPEARS THAT VW HAS TIED THE ACCELERATOR AND BRAKING FUNCTION TOGETHER IN A WAY THAT THE DRIVER MAY LOSE CONTROL OF THE VEHICLE WHILE IN REVERSE. IF THE BRAKE IS PRESSED, THE ACCELERATOR IS DISENGAGED THUS ALLOWING THE ENGINE FALL TO AN IDLE AND NOT DEVELOP ANY THRUST. IF THE DRIVER IS USING BOTH FEET TO CONTROL THE VEHICLE, LEFT FOOT ON THE BRAKE, RIGHT FOOT ON THE ACCELERATOR WHILE DEPRESSING THE BRAKE, THE ENGINE DEVELOPS NO POWER EVEN IF THE ACCELERATOR IS DEPRESSED FULLY. BY RELEASING THE BRAKE WHILE THE ACCELERATOR IS DEPRESSED FULLY, THE VEHICLE WILL LURCH AT FULL THROTTLE IN REVERSE IN AN OUT OF CONTROL CONDITION UNTIL THE DRIVER REALIZES WHAT IS HAPPENING AND REMOVES THEIR FOOT FROM THE ACCELERATOR. IT WAS FORTUNATE THAT NO ONE WAS BEHIND THE CAR WHEN THIS HAPPENED TO ME OR THERE MIGHT HAVE BEEN AN INJURY OR EVEN A FATALITY. IT IS CLEAR THAT THE VW ENGINEERING STAFF HAS NEVER TRIED PARALLEL PARKING THE PASSAT ON A HILL IN SAN FRANCISCO. VW ENGINEERS SHOULD REMOVE THE SOFTWARE CODE THAT TIES THE ACCELERATOR AND BRAKE FUNCTION TOGETHER WHILE IN REVERSE OR AT LEAST ACTIVATE IT WHEN THE SPEED IS GREATER THAN 5 MILES AN HOUR. IF YOU DONT USE TWO FEET AND ONLY USE ONE, THEN THE HILL HOLD WILL BE EFFECTIVE AND GENERALLY YOU CAN CONTROL THE VEHICLE. THERE IS NO WARNING THAT THIS IMPLEMENTATION EXISTS AND WHEN PARKING ON A STEEP HILL, IN A VERY TIGHT SPOT, YOU ALMOST ALWAYS USE TWO FEET TO HAVE TOTAL CONTROL. VOLKSWAGEN ENGINEERS, IN GOOD FAITH, IMPLEMENTED THE NHTSA RECOMMENDATION FOR "BRAKE THROTTLE OVERRIDE". DOCKET NO. NHTSA-2012-0038. PAGE 16 HAS SPECIFIC COMMENTS ON INTENTIONAL "TWO FOOTED USE". THE VW DEALER INVESTIGATED AND OFFERED US A FULL RETURN AND REFUND. WE ARE HOPING THE NHTSA WILL WORK WITH VW TO HELP RECONCILE THIS SOFTWARE ANOMALY.

SCENARIO: 1. CAR STATIONARY IN GARAGE 2. WENT TO TURN ON THE CAR IN THE MORNING AND THE CAR WOULD NOT START 3. RADIO AND ACCESSORIES WORKING FINE 4. SMELT A LOT OF GASOLINE AND STOPPED CRANKING THE CAR 5. LARGE AMOUNT OF GASOLINE HAD SPILLED ON THE GARAGE FLOOR ACTIONS: 1. TOW TRUCK DRIVER WOULD NOT TOW THE VEHICLE AS IT SPILLED GASOLINE WHEN LIFTED 2. FIRE DEPARTMENT FOUND THAT THE HOSE FROM THE FUEL TANK IN TO THE FUEL SYSTEM HAD COME LOOSE 3. FIRE DEPARTMENT SUSPECTS THAT THE CABLE WAS NOT ASSEMBLED PROPERLY AND COULD BE A MANUFACTURER DEFECT POTENTIAL FAULTY PART DETAILS: 1. HOSE IS BLACK IN COLOR 2. HOSE IS TUCKED INSIDE A BLACK PLASTIC HOUSING 3. FIRE DEPARTMENT OBSERVED NO DAMAGE TO THE HOUSING ON MY VEHICLE 4. FIRE DEPARTMENT HEARD A DISTINCT CLICK WHEN THEY PUSHED THE HOSE IN TO THE FUEL SYSTEM 5. DUE TO #4, FIRE DEPARTMENT SUSPECTS THAT THE CABLE WAS NOT ASSEMBLED PROPERLY AND COULD BE A MANUFACTURER DEFECT STRONGLY ADVISE VOLKSWAGEN PASSAT 2012 OWNERS TO CONTACT THEIR DEALER TO GET THE HOSE AND FUEL SYSTEM ASSEMBLY CHECKED OUT AND URGE NHTSA TO OPEN A RECALL. THANK YOU. *TR

I RECENTLY PURCHASED A 2012 PASSAT TDI. I REALLY LIKED THE CAR. HOWEVER, I HAVE A SAFETY SUGGESTION THAT MAY SAVE SOMEONE'S LIFE IN THE FUTURE. LET ME TELL YOU MY EXPERIENCE. I TOOK POSSESSION ON FEBRUARY 9, 2012. ON MARCH 15, I CAME HOME TO LUNCH AND PULLED IN MY GARAGE. APPARENTLY, I DID NOT HAVE THE BACK TIRES ALL THE WAY IN. OUR DRIVEWAY HAS A SLIGHT INCLINE. I GOT OUT OF MY CAR AND WAS WATERING SOME FLOWERS. IN A FEW MOMENTS MY CAR ROLLED DOWN THE DRIVE, CURVED AND WENT OFF AN EMBANKMENT AND HIT TREES ON THE WAY DOWN. IT WAS TOTALED. I HAD IT ONE MONTH AND ONE WEEK. NEEDLESS TO SAY, I WAS SICK. NOW I REALIZE THAT I DID NOT HAVE IT IN PARK. THIS CAR WAS DIFFERENT THAT ANY CAR THAT I HAVE DRIVEN IN THE PAST BECAUSE YOU DON'T HAVE AN IGNITION TO PUT THE KEY IN. YOU JUST HAVE A BUTTON TO TURN IT ON AND TURN IT OFF. BECAUSE IT WAS DIFFERENT, I WAS MORE CONCERNED ABOUT PUSHING THE BUTTON TO TURN IT OFF. IN ALL OF MY OTHER CARS YOU COULDN'T GET THE KEYS OUT UNLESS YOU HAD IT IN PARK. I HAD MADE THIS MISTAKE A FEW TIMES BUT WAS ALWAYS ON A FLAT AREA-USUALLY IN MY GARAGE. MY SUGGESTION IS THAT YOU HAVE A FEATURE ON THESE PUSH BUTTON VEHICLES THAT WILL SOUND SOME KIND OF ALARM WHEN IT IS TURNED OFF AND NOT IN PARK. MY HEART CRINGES WHEN I THINK THAT I COULD HAVE DONE THIS WITH MY GRANDCHILDREN IN THE BACK SEAT IN THEIR CAR SEATS. THIS CAR HAS MANY FEATURES AND IS VERY TECHNOLOGICALLY ADVANCED, BUT I STRONGLY FEEL THAT A FEATURE SUCH AS THIS SHOULD BE PLACED ON THESE CARS. *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD HESITATE BEFORE ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THE CONTACT THAT THE FAILURE WAS COMMON, BUT THERE WAS NOTHING THAT COULD BE DONE TO FIX THE PROBLEM. THE DEALER TEST DROVE ANOTHER VEHICLE OF THE SAME YEAR AND MODEL AND THE FAILURE ALSO OCCURRED IN THE TEST VEHICLE. THE CONTACT STATED THAT THE FAILURE WOULD ONLY OCCUR INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 3,500. UPDATED 04/19/12*LJ

VEHICLE DOE NOT SHOW THE TRUE SPEED OF THE CAR. SPEEDOMETER IS OFF BY 7-8 KMH. @ 100 KMS. VW DOES NOT ACCEPT THAT THERE IS ANY PROBLEM AND WILL NOT FIX THE PROBLEM. *TR

TL* THE CONTACT RENTED A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THERE WAS A SHARP OBJECT LOCATED NEAR A HANDLE, WHICH WAS ATTACHED TO THE ROOF ON THE INTERIOR, THAT CUT HIS FINGER. THE CONTACT SUSTAINED THE CUT ON HIS LEFT INDEX FINGER. THE RENTAL FACILITY WAS NOTIFIED AND REMOVED THE VEHICLE FROM ITS FACILITY. A REPORT ABOUT THE INCIDENT WAS ALSO FILED. THE CONTACT HAD NOT SPOKEN WITH THE RENTAL FACILITY SINCE THE INCIDENT AND DID NOT KNOW WHETHER THE FAILURE WAS DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

RECENTLY I DROVE SEVERAL NEW CARS (THE LATEST BEING THE 2012 PASSAT) AND FOUND ONE COMMON COMPLAINT: THE HEADREST ON THESE CARS ARE TILTED FORWARD WAY TOO MUCH WITH NO ADJUSTMENTS AVAILABLE. MY UNDERSTANDING IS THAT NHTSA REQUIRES VEHICLES HEADRESTS TO BE HIGHER AND CLOSE TO THE HEAD TO REDUCE WHIPLASH INJURIES. HOW DO YOU IMPROVE SAFETY IF IT'S IMPOSSIBLE TO FIND A COMFORTABLE DRIVING POSITION? THE NEW HEADREST REGULATION FORCES THE DRIVER TO SLOUCH FORWARD (AND LOOKING DOWN) WHILE DRIVING, CAUSING FATIGUE TO SET QUICKLY. FOR ME, THE ONLY WAY TO FIND A COMFORTABLE POSITION WHILE DRIVING THESE NEW CARS ARE BY RECLINING THE SEAT BACK EXCESSIVELY (SO MY HEAD DON'T TILT FORWARD). THIS, IN MY OPINION, AREN'T SAFE SINCE THIS POSITION REDUCES THE DRIVER'S ALERTNESS. WITH THE ACTIVE HEADREST TECHNOLOGY, WHY CAN'T CAR MANUFACTURER'S SET THE HEADREST AT A NORMAL ANGLE? IN MY OPINION THE NEW HEAD REST REGULATION IS AN EASY AND LAZY WAY TO REDUCE WHIPLASH INJURY WITHOUT PROPER RESEARCH (I.E ONLY BASED ON MEASUREMENTS WITH NO REGARDS TO DRIVER'S COMFORT). *TR

MY 2012 VOLKSWAGEN PASSAT S HAS POWER WINDOWS. OVER THE COURSE OF THE LAST TWO OR THREE DAYS OF COLD TEMPERATURES (NIGHTS DOWN TO 5 DEGREES F., AND DAYTIME HIGHS IN RANGE OF 25 DEGREES ON 12/3/11; 20 DEGREES ON 12/4, AND 15 DEGREES ON 12/5), MY POWER WINDOWS HAVE NOW "FROZEN UP", AT ALL FOUR DOOR POSITIONS. THE MOTORS OPERATE--WINDOWS MAKE ABOUT A 1/16TH INCH UP OR DOWN MOVEMENT WHEN YOU TRY THE WINDOW SWITCHES, BUT THE WINDOWS ARE "STUCK" IN THE UP POSITION. I HAVE CALLED THE VW DEALER, AND THEY HAVE SAID "THERE MAY BE SOME MOISTURE IN THERE." NO ICE OR SNOW IS VISIBLE NEAR THE WINDOWS OR THE JOINT WHERE THEY ENTER THEIR RESPECTIVE DOORS. COLORADO WEATHER CONDITIONS OF INTERMITTENT COLD, DRY SNOWS HAVE CALLED FOR BRUSHING OFF SNOW ON SEVERAL OCCASIONS, AND THE CAR HAS BEEN DRIVEN AT SEVERAL INTERMITTENT TIMES OVER THE PAST SEVERAL DAYS. THE NEIGHBORS ON MY BLOCK IN A RESIDENTIAL SECTION OF DENVER HAVE NUMEROUS CARS WHICH ARE AND HAVE BEEN SIMILARLY PARKED ON THE SAME CURB IN THE SAME WEATHER AND CONDITIONS-- BMW. NISSAN(S), TOYOTA(S), INFINITY, HONDA, OLDER VW, AND NONE OF THEIR CARS HAVE HAD ANY ISSUE. LIKEWISE, MY PREVIOUS CAR, A 2001 VW PASSAT WAS REGULARLY PARKED IN THE SAME SPOT OVER THE YEARS IN MANY SIMILAR WEATHER CIRCUMSTANCES, WITHOUT SUCH A FAILURE. I BELIEVE THIS 2012 VW PASSAT, WHICH IS ALL NEW, AND BUILT IN A NEW US PLANT MAY HAVE UTILIZED SOME TYPE OF INADEQUATE MOTOR SIZE (TOO WEAK TO OVERCOME A SMALL AMOUNT OF FROZEN MOISTURE?) OR POORLY DESIGNED WINDOW RUB STRIPS IN THE DOOR CHANNEL THAT EITHER ADMIT TOO MUCH MOISTURE DOWN INTO THE WINDOW CHANNEL, OR OVERREACT TO ANY FREEZING. IN ANY CASE, HAVING A BRAND NEW CAR THAT CAN'T OR WON'T ALLOW WINDOWS TO OPEN IS VERY FRUSTRATING, AND ALONG MOUNTAIN AND OTHER COLORADO ROADS, A CRASH COULD END UP WITH THE CAR IN RIVER OR LAKE WATER, IN WHICH CASE, LOWERING A WINDOW MAY SAVE A LIFE. *TR