2020 Nissan Leaf Problems & Complaints

When my battery range falls below ~125 miles, I have extreme range fluctuations especially at freeway speeds with any hills. Because I drive over a mountain range to commute to work, I can't safely drive the car. This is a known issue related to the recall from 2024 that has not been fixed. When I first encountered the issue in December 2025, I did not know about the recall. I took it to the Nissan dealer (Stevens Creek Nissan) and they did not tell me that there was a recall on the battery and that I shouldn't fast charge. At the time, I was fast charging to get the range safely above 120 miles so that I could make it home without complete battery failure.

I have been waiting since September 2024 to use my level 3 charger port again. I can't safely use it without a risk of fire severely limiting the cars use and range. On top of this my main battery was tested at the Nissan Dealer November 2025 and needs replaced under warranty. It will rapidly lose charge when on the highway potentially leaving me stranded on the side of a busy road. I only have about 30% usable battery and cant Level 3 charge without risk of fire. I have been waiting almost 2 years now and feel Nissan has exceeded a reasonable amount of time for both repairs. This is my only car and I cant continue driving it like this. I was informed of the charging issue by recall notice and started seeing the battery issue Summer 2025. If they ever do fix this, I'm going to have a hard time trusting driving it on the highway. Nissan still can't give me an ETA for the replacement battery. I've been waiting 6 months and counting now.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

There has been a major battery recall which has not been resolved for 18 months, since the recall was issued. I have not beenable to drive this car any substatial distance on the freeway since October 2024. I have asked Nissan for a buyback of this car due to this major problem that still goes unresolved.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact received a phone call advising to take the vehicle to the dealer to be repaired under NHTSA Campaign Number: 24V700000 (Electrical System). The vehicle was taken to the dealer, where a first-phase software update was performed as an interim repair, and the contact was advised to use quick charging after driving the vehicle for a limited amount of time. The contact followed the dealer's instructions and returned to the dealer, and was provided a gift card. The contact used the Level 3 quick charging after the repair. The contact later received a message not to use the Level 3 quick charging feature. The contact was confused and contacted the manufacturer, who was unable to confirm whether the interim recall repair was performed. Upon contacting the NHTSA Hotline, the contact was informed that the VIN was still under recall and that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

I was issued a recall notice (24V-700 R24B2) over 18 months ago that the CHAdeMO charger could cause a fire. There was no immediate fix. As of today, I got another notice saying that no fix is available yet; they are working on it. This is ridiculous and it has limited the use of my car and has affected the resale value.

Nissan has failed to provide a repair in a reasonable timeframe for recall 24V-700. It was issues in September 2024, with a remedy expected by Nov 2024 per Nissan. As of March 2026, no remedy is available. The recall instructs to not use level 3 charging indefinitely, which substantially impairs the vehicles functionality. Nissan is attempting to buyback the vehicle under Kansas lemon law rather than fix the defect, and the offer is inadequate per Kansas Lemon Law.

This vehicle is subject to Safety Recall 24V-700 (Manufacturer Recall R24B2) due to a defect in the lithium-ion battery that can cause a fire during Level 3 DC Fast Charging. Since the initial notice, I have received four separate recall communications from the manufacturer, yet as of March 2026, no permanent remedy has been provided. The manufacturer’s only "interim" solution is an instruction to refrain from using the Level 3 DC Fast Charging (CHAdeMO) feature. This has effectively disabled a primary advertised function of the vehicle and creates a substantial safety risk should the port be used. This defect has rendered the vehicle unsellable on the secondary market and significantly impairs its daily utility, as I am unable to use charging infrastructure at my place of employment. The manufacturer continues to delay the final remedy with "coming soon" notifications, leaving me with an unsafe and substantially devalued asset for over a year.

The vehicle has had an open recall for over 12 months with no remedy. The open recall represents a serious and dangerous fault that makes the vehicle unfit for purpose. Nissans lack of resolution to the problem has serious and severe consequences.

Nissan issued a recall on the ev battery in September 2024 because risk of fire if the quick charge feature is used but has failed to remedy the problem as of March 2026 and only says maybe the solution will come in this calendar year. This is unacceptable to cripple the full use of a vehicle. It takes all day to fully charge the car by slow charge compared to one hour in quick charge. Not fixing this problem risks people quick charging vehicles despite the risk.

Probably related to vehicle battery recall (that Nissan doesn't have a solution for yet), but when the battery gets beneath 30% it drops suddenly to 0%. I lost propulsion on the highway and it was dangerous. Going at a much lower speed than traffic it was difficult to work my way over to the right emergency lane. Even though my battery had recovered back to 25% after I stopped, the accelerator pedal would not move the car.

I own a 2020 Nissan Leaf S with the fast-charge (CHAdeMO) package, which is affected by the battery/fast-charge recall (Manufacturer Recall Number R24B2, NHTSA Recall Number 24V-700). This recall restricts or disables DC fast charging, substantially limiting the vehicle’s usability and functionality, making it difficult to use for normal transportation and longer trips. I am filing this complaint to report the safety and usability impact of this battery/fast-charge recall on 2020 Leaf fast-charge vehicles and to ensure it is properly documented.

recall incomplete safety issue since 2024- level 3 rapid charging not available to use due to possibility of combustion

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part was not yet available for the recall repair. The contact had received the notification 18-months ago; however, parts were still unavailable. The dealer was contacted every six months, and the contact was informed that the part was still unavailable. The manufacturer was contacted; however, the contact was informed that the part was unavailable. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the recall had been open for 18-months, which was unacceptable. The contact stated that due to the unrepaired recall, the vehicle could not be charged using the quick charge, which was an inconvenience. The dealer was contacted; however, the contact was informed that parts were not yet available. The manufacturer was contacted, and the contact was informed that the remedy was not yet available. The contact had not experienced a failure.

In December 2025 my EV battery level began fluctuating wildly while driving, even going to zero while driving on an interstate. I took it to my local dealer on 12/29/2026. Nissan confirmed that the EV battery was failing and recommended replacement. The battery is still under warranty. Nissan ordered the battery on January 6, 2026. It is now March 5th, and the battery has not shipped. Nissan has not provided any timeline for shipment of the battery and says they will not provide that information. My car has been undriveable for nine weeks.

Looking to get some kind of compensation or repurchase from Nissan for this long unresolved vehicle recall.

The contact owns a 2020 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System) and 24V071000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Nissan issued a recall more than a year ago regarding the safety issue with the Lithium-ion Battery. It has not provided an acceptable solution as of yet. The defect is limiting the ability to use the vehicle as intended and it is a fire risk.

The vehicle is subject to an open safety recall related to the high-voltage battery. According to the recall notice, owners are instructed not to use Level 3 DC fast charging due to the risk of rapid battery heating and potential fire. At this time, there is no remedy available, and no estimated timeline has been provided. Because of this, the dealer is unable to perform any repair. The charging restriction significantly limits normal vehicle use, especially for longer trips that rely on DC fast charging. This condition creates an ongoing safety concern, as the vehicle contains a known battery-related defect with no available corrective action. The issue has been acknowledged by the manufacturer through an official safety recall, but the lack of a remedy leaves the risk unresolved.

The main traction battery is prone to overheating, risk of fire, or excessive lithium deposits causing electrical resistance, particularly during DC (Level 3) fast charging. I am unable to use advertised fast-charging features. The range of the car and it's usability is affected. The recall mentions a "software-only" remedy, but that does not fix the physical defect. After more than a year the recall status is still "remedy not available". I have contacted Nissan and they just state there is still no remedy at this time. Recall R24B2, 24V-700.

To Whom It May Concern, I am submitting a complaint regarding an unresolved safety recall affecting my vehicle: Vehicle: 2020 Nissan Leaf My vehicle is subject to an active safety recall related to the lithium-ion battery and DC fast-charging (Level 3 / CHAdeMO) capability. Nissan has advised owners not to use fast charging due to a risk of battery overheating and potential fire. Despite the recall being open for an extended period, Nissan has not provided a completed remedy for my vehicle. My local Nissan dealer has informed me that no repair or software update is currently available, and Nissan has not provided a definitive timeline for resolution. As a result: • A core advertised feature of the vehicle (DC fast charging) is unusable • The vehicle’s utility and value are significantly impaired • The recall remains open with no practical path to completion I am concerned that Nissan’s prolonged inability to remedy this safety defect leaves owners with an unsafe or materially compromised vehicle for an unreasonable length of time. I respectfully request that NHTSA review Nissan’s handling of this recall and take appropriate action to ensure a timely and effective remedy for affected owners. Thank you for your attention

The high-voltage battery on my 2020 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. The issue is that the remedy described by Nissan is not an actual repair of the battery defect. Nissan states it will install software that monitors for “state-of-charge fluctuation” and, if detected, will prevent the vehicle from restarting or recharging in order to avoid a thermal incident. This means the defect inside the battery cells is still present, and the car may disable itself if the defect begins to appear. The recall materials also state there is no warning before overheating occurs. This creates multiple safety concerns: • The underlying battery defect remains uncorrected. • The vehicle can become immobilized (unable to restart or recharge) if the software detects the condition. • Loss of Level 3 charging capability affects the ability to travel safely or plan charging when needed. • A battery fire risk exists during Level 3 charging if the defect is not detected in time. Nissan’s documents state that the software is meant only to prevent the “progression” of a thermal incident, not to repair the defective battery. I am concerned that my vehicle contains a known hazardous defect that has not been physically repaired and that the software-only response is inadequate to ensure safety. I am filing this complaint so NHTSA is aware that the remedy being offered does not address the internal battery defect itself and may leave owners exposed to continued safety and reliability risks.

Recall first announced September 19th, 2024; Nissan has been preparing a 'software' fix for a hardware problem for the last year and almost a half, with no end in sight. I am requesting NHTSA to step in and require immediate action from the manufacturer so that owners can use the full features of their purchased vehicle. NHTSA ID: 24V-700 NISSAN ID: R24B2

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System). The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was called, but he received no response. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was contacted, and a case was filed. The contact was informed that the parts were not available. The contact stated that the manufacturer had more than enough time to develop the parts. The contact stated that the unrepaired recall was an inconvenience. The contact had not experienced a failure.

My vehicle is subject to safety recall R24B2. I was notified in 2024, and there is still no final remedy available. Nissan instructed owners to avoid Level 3 fast charging. The recall has been open approximately one year with no resolution.

I am unable to use my 2020 Nissan Leaf because of the recall (R24B2) on the battery preventing fast charging. My child has the vehicle and now lives in an apartment and there is no place to plug in my car overnight. So the only option for my child is to fast charge it. I'm frustrated that this recall is almost 1 and a half years old and there is still no remedy.

NHTSA ID: 24V-700 Was announced September 2024. It is now January 2026 without a fix nor can I fast charge, preventing me from using this car for daily travel. What is NHTSA’s recommendation for this recall? Nissan keeps extending the date for a fix.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The reverse camera is consistently not connected and shows a pink, gray, or distorted image when in reverse. A few months ago, it would intermittently do this and then resolve itself. I mentioned this at the Nissan service center during our maintenance check up and because it couldn't be replicated, they would charge me just to complete a diagnostic report. I declined especially since it fixed itself. For the last several weeks, it hasn't been functioning correctly which makes seeing my surroundings less safe. I've reviewed [XXX] and see that other Nissan Leafs in our date range require repair, but the recall is not listed for our vin number. I'm worried about our safety due to the failure of the reverse camera and would like support in a resolution as we no longer have the vehicle under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nissan still has not provided a remedy for recall number Nissan recall R24B2 NHTSA 24V700000. This prevents me from being able to access the full use of the car because I cannot fast charge without risk of damaging the EV battery. Just last week I had to borrow a gas car and pay for gas in order to take a road trip. This is unacceptable. We should have a remedy by now.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the incomplete recall was a great inconvenience because the vehicle could not be driven on a road trip. Additionally, the contact stated that the dealer had previously scheduled a recall repair appointment, but the appointment was cancelled because the recall remedy would not correct the safety issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate. The contact stated that the power reduced mode warning light illuminated, and the battery drained abnormally quickly. In addition, the contact stated that the vehicle drove slowly. The vehicle was taken to a charging station, and another motorist at the charging station informed the contact of a recall for similar vehicles. The vehicle was taken to the dealer; however, the dealer confirmed an open recall, and the contact was informed that the parts were not yet available for the recall repair. The contact stated that the failure was persistent. The vehicle was towed back to the dealer, and the contact was informed that the vehicle was repaired. In addition, the contact was informed that the recall repair was performed, and the vehicle was safe to drive. However, the failure reoccurred. The vehicle was towed back to the dealer, and the contact was requested to pay for a diagnostic test. The vehicle was not diagnosed or repaired. In addition, the contact stated that the vehicle was inoperable. The contact was informed by the tow truck driver of NHTSA Campaign Number: 24V700000 (Electrical System); however, parts were not available. The contact stated that due to the vehicle being inoperable, the contact had to pay for Uber to transport her children to and from school. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 50,000.

On November 5, 2025 our 2020 Nissan LEAF (42,701 miles) experienced rapid loss of battery capacity under normal driving/temperatures (80F.) Vehicle defaulted to "turtle mode" temporarily, an unsafe condition. Were able to replicate condition on subsequent days. Took vehicle to Cedar Park Nissan for evaluation. Technicians concluded that the traction battery had one or more defective cells and recommended battery pack replacement. Vehicle is inoperable. Started complaint with Nissan customer assistance. Dealer and Nissan refused use of a loaner vehicle, despite offering no timeline on repairing/replacing the battery pack. The defect in our vehicle's battery cells may lie in the battery chemistry and be related to issues associated with damage from DC fast charging (recall 24V-700.) Our vehicle has seen little or no fast charging, being charged mostly on Level 1 or Level 2.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. Several dealers were made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure.

the front collision detection system frequently stops working, especially when there is wet weather. The little light on the dash comes on that shows it's not working. ALSO. My car has a serious battery issue that is not related to the fast-charging issue with the current recall. The battery frequently loses charge while driving, and I have to cut trips short and head home in "turtle mode".

There is a recall for my fast charging but it's been 2 years and they still no fixing the problem. The company have to take action. Please

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. Two local dealers were contacted on several occasions; however, the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

See attached document for complaint. I am writing to formally report a serious safety concern regarding my 2020 Nissan Leaf which appears to be affected by a known defect involving the lithium-ion battery and DC fast charging capability. Despite Nissan's acknowledgment of the issue and a recall campaign (R25A3), no effective remedy has been provided. Owners have been advised to avoid using Level 3 fast chargers due to the risk of battery overheating and fire. This restriction significantly compromises the vehicle's utility and safety, especially for long-distance travel. I respectfully request that NHTSA investigate whether Nissan has met its obligations under federal safety regulations and whether further enforcement or expanded recall action is warranted. I am also seeking clarification on my rights as a consumer under current recall protocols.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Complete battery failure at 35,000 miles. Dealer confirmed. Unable to drive car. At least two months or more before battery can be replaced. Nissan refuses to provide loaner car or rental car. Still making momently payments on a car I can't drive.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the parts for the recall repair were not yet available. The contact stated that because of the unrepaired recall, the contact was limited to traveling over one hundred miles. The manufacturer was made aware of the concerns; however, the contact was advised to contact the Attorney General's Office for assistance. The contact had not experienced a failure.

Rear motor Mount failed, causing a clunking noise with changes in acceleration and on bumpy roads

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

In fall 2024 we noticed our Nissan Leaf starting to no longer be able to hold a charge. There were no warning lamps, messages, or other symptoms prior to this problem. It would go from fully charged to zero with no warning (including when driving on the highway) and would stop accelerating above 35mph. This was stressful and unsafe. It took 5+ months to "repair" the battery at the dealership, only to have the same issue occur again a few months later. This time the dealership "fixed" the issue in a little over a month, only for us to drive it home and immediately have the issue occur again (on a busy highway - thankfully no one in my family was injured or killed). The car is currently at the dealership for a third time. Combine this issue with an active recall on the charging system for over a year with no known fix, this vehicle no longer feels safe for my family. The car battery is still well within it's warranty period. I do not feel safe driving this car any longer and have experienced dangerous situations three times in this vehicle in the past year (for myself, my family, and potentially others on the road). I do not trust any "fixes" by the dealership at this point - as we've been assured it has been fixed twice now only to find out it has not. Nissan acknowledges there is an issue, and I have copies of all the service records.

Vehicle was taken to Nissan to perform "initial remedy" recall P5A22 on 10/24/25 to address recall R24B2. Vehicle was taken from dealer and was driving on 10/27/2025 and experienced a dramatic slow down/turtle mode with "Service EV System Power Reduced" error message.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

Nissan has failed to remedy this major defect in the functionality of this vehicle, for which I purchased it, and as of today, the local dealer, Empire Nissan of Lakewood, CO has not projected date for remedy. This is in direct relation to recall 24V-700/R24B2

Nissan initiated a recall for its stage three fast charging (R24B2). This was initiated in September 2024, with an initial completion date of November 2024. It was updated after that deadline passed to March 2025. As of today there is still no solution to the issue. This severely limits the use of the vehicle since it cannot be fast charged Nissan has failed to remedy the issue after multiple times going to a dealer. Nissan also will not offer any sort of compensation or other solution to the issue i.e. car rental, which was positioned. My last attempt to contact Was on 9/25 in which I spoke with a regional Nissan, customer relations manager, who stated that there was nothing they could do until a resolution is reached.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

For all practical purposes, vehicle is restricted to local driving only with no fix in sight.

My vehicle has been under active recall for over 1 year for a risk of battery fire if quick charged. I am filing this complaint because Nissan has failed to remedy this recall safety issue in a timely manner. It is completely unacceptable to have an open safety recall with no remedy for greater than 1 year! This is recall 24V700000 Thank you for help.

2020 Nissan Leaf recalled for drive battery over a year ago. Last promised a repair by March 2025. Still no repair offered by October 1, 2025. Nissan continues to sell electric vehicles that do not have a drive battery problem. It is my opinion that Nissan needs to replace the drive battery.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I am unable to travel long distances in my 2020 Nissan Leaf due to the pending recall, which states that rapid charging may cause a fire in the car due to overheating of the primary lithium battery. Fast charging is the only workable charging method for traveling long distances in the Nissan Leaf. This failure to correct the problem has rendered my Nissan Leaf useless and valueless.

There is a safety recall for the traction battery that is over a year old. I cannot use the car as intended because fast charging is not available. I am constantly worried about the battery catching fire as I hear more reports of this happening. Nissan has not reached out to me about this recall and there is no indication of when a fix will be available. Nissan is not taking this recall seriously and needs to settle it ASAP! It has now been a year since the recall was announced. I am entering my travel season for work again and cannot use my car.

We have an open recall for the DC fast Charging for the last year. I use my car for work and often need to fast charge and haven’t been able to and so have to use another vehicle. This has caused a lot of stress and problems for work over the last year and Nissan have failed to address. I am also then concerned about resale value for the vehicle

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The car was recalled over a year ago, and a remedy was promised in a few months. The issue has still not been resolved, resulting in the inability to take the car on a trip longer than about 175 miles. This completely compromises the usability of the vehicle!

It has been a YEAR with no ability to quick charge my car. This is ridiculous, they need to put in a new battery and be done with this. It renders the car useless for many trips! Why aren't you doing anything about this?

Manufacture has failed to deliver a remedy to a recall in a timely manner.

This car has been under recall at risk of fire, injury, and death, and Nissan has made no attempts to fix the recall for years now. Im not able to use a feature I paid for and I'm worried if someone else uses the vehicle without knowing will start a fire

I am submitting this complaint due to Nissan's lack of action on a critical safety recall that has remained open without a remedy for over a year (NHTSA Recall Number 24V-700 / Nissan Recall Number R24B2). The recall involves a manufacturing defect in the high-voltage battery that can cause overheating and fire during DC fast charging. This is a severe safety risk, not only to owners but also to nearby vehicles and property at charging stations. Nissan’s only response has been to tell owners not to use DC fast charging, which was inadequate as a temporary measure and unacceptable as a long-term solution. Without access to DC fast charging, vehicle usability is severely compromised. Daily commuting is difficult, and long-distance travel is nearly impossible. Level 1 and 2 charging do not provide practical alternatives, and many owners rely on DC fast charging as their only feasible option. This feature is a basic expectation of modern EV ownership, and had I known I would lose it indefinitely, I would never have purchased this vehicle. After a full year, Nissan has provided no remedy, no timeline, and no meaningful communication. Even if a fix were announced today, implementation would take additional weeks or months. This is not a timely response to a major safety and usability issue. As an affected owner, I expect one of the following: (1) Nissan issues and implements a permanent fix within 30 days, (2) provides a free loaner vehicle until a remedy is available, or (3) repurchases the defective vehicles from me and other affected owners. Continuing with no action is unacceptable. As a repeat Nissan customer, this experience has been deeply disappointing and has caused me to lose confidence in the brand.

It has been a year on this recall and Nissan has not provided any fix.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Nissan refusing assistance. They will not buyback the vehicle or at least give me partial money back, which I asked for $18000 to at least pay off loan.

Note: Searching for similar complaints I found them under "Engine", "Electrical", and "Fuel". There are many such complaints! My 2020 Nissan Leaf has been under a recall notice since September of 2024 (12 months ago). Nissan warned the battery may catch fire during level 3 (rapid) charging. Nissan ordered owners not to use rapid chargers until a fix was in place. Such a fix was (and still is) promised by March 2025. That date is 6 months past now and yet their website still proclaims it. This, to me, demonstrates that Nissan is not actively working on the problem. They seem content to have shifted the burden of dealing with the problem onto their customers. Rapid charging is not a luxury, especially with large capacity batteries. Fully charging the car in 2-3 hours instead of 10-12 hours is a key selling point of the vehicle. To remove it amounts to a bait and switch. One year is an extremely generous amount time to allow for a solution. Obviously, they want a software solition to avoid the high cost of replacing the batteries. Obviously, they can't find a software solution. It is time for them to be forced to accept the higher cost consequence of releasing a faulty product. P.S. During a phone conversation with Nissan customer service in late July, I was told (after many denials that anything was wrong with them proclaiming a fix in March 2025 in July 2025) that a fix would be available in November. As their site still says March 2025 I must assume that was a blatant lie to pacify me.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact stated that while driving 60 MPH, within minutes, the battery percentage indicator began to dramatically reduce from 100 percent down to 20 percent. The message to charge the vehicle immediately was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact expressed dissatisfaction with the dealer’s method of diagnosing the vehicle, because the vehicle was not test-driven. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V700000 (Electrical System); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 18,000.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

See Attached Letter For Complaint

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM). The contact stated that the recall notification stated that parts to repair the vehicle were now available. After contacting the local dealer, the contact was informed that the parts were not yet available. The manufacturer was notified of the issue and confirmed that the parts were not yet available, and the recall repair was not performed. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

This vehicle has been impacted by the battery recall 24V-700, starting last September 19, 2024. As of today (August 15, 2025), there has been no movement on a solution to this recall, with Nissan's website still indicating a fix date of March 2025.

Nissan, the manufacturer, has failed to remedy a safety recall, 24V-700, for my vehicle in a timely manner. A September 19, 2024 submission report states that Recall Number R24B2 will be remedied by November 2024. Now the Nissan website "NISSAN IS CURRENTLY DEVELOPING A REMEDY PLAN THAT IS EXPECTED TO BE AVAILABLE by March 2025". It is now August 2025 and no remedy has been established. This is a safety concern and a fire hazard and must be promptly addressed.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Nissan Leaf. The contact stated that while driving at an undisclosed speed after previously recharging the main battery, the message "EV System Error" and "Unable to Restart" was displayed on the instrument panel before the vehicle lost automotive power. Several unknown warning lights were illuminated. Additionally, the parking brake warning light illuminated, and the parking brake independently activated and failed to release as intended. The contact was able to pull over the shoulder of the road and the vehicle failed to restart. The vehicle was towed to the residence. The local dealer was contacted; however, no assistance was provided. The vehicle was not diagnosed or repaired. The contact related the failure to 24V700000 (Electrical System). The manufacturer was notified of the failure and advised the contact that the vehicle might need to experience a failure, or the vehicle needed to be towed to the local dealer. The failure mileage was approximately 65,000.

Nissan issued recall R24B2 on my Leaf 9 months ago. The recall warns my car could catch on fire when fast charging, but offers no remedy other than "don't fast charge it". Nissan keeps announcing remedy dates and missing them (October 2024, March 2025, now Q3 2025). I cannot drive my vehicle on a tri longer than one charge without the fast charge capability I was sold and bought - AND I am very concerned about the fire danger - there have been multiple incidents of Leaf's catching fire because of this recall. Nissan dealer and Consumer Affairs will offer no remedy, no buyback and no work-around. Is there any way NHTSA can help here?

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

To Whom It May Concern, I am writing to formally submit a complaint regarding an unresolved safety recall affecting my 2020 Nissan Leaf, currently with approximately 30,000 miles. The recall in question addresses a battery overheating risk associated with Level 3 fast charging (CHAdeMO), which Nissan has acknowledged and advised owners to avoid until a solution becomes available—scheduled for November 2024. I have contacted my local dealership, Flow Nissan of Fayetteville (4559 Raeford Rd, Fayetteville NC, 28304 - Tel: 910-323-4400), multiple times requesting assistance during this period. Unfortunately, the service department informed me that no temporary solution or loaner vehicle could be provided, stating that Nissan National has yet to authorize support. As a member of the U.S. Air Force Reserve, this situation poses a serious hardship. My duty station is located approximately 90 minutes from my residence, and I am required to report three times per month. The inability to reliably and safely operate my vehicle places not only my personal safety at risk due to the recall restrictions but also jeopardizes my ability to fulfill military obligations. I respectfully request that Nissan provide a loaner vehicle or alternative transportation during this recall period or offer compensation to secure a rental. This issue is not only a safety concern but is now directly impacting my professional responsibilities as a servicemember. Thank you for your attention and support in resolving this matter. Sincerely,

Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 LEAF vehicles equipped with a Level 3 quick charging port. The lithium-ion battery may overheat during Level 3 charging. Owners are advised not to use Level 3 quick charging until the remedy is completed. This recall was issued September 2024 and our family had just moved to an apartment building with no access to plug in vehicle to a regular outlet for Level 1 charging as per the guidance. This has caused a significant financial burden to our family of 5 -- we purchased this vehicle as a secondary form of transportation but we have been limited to its usage for nearly a year. Nissan continues to push the remedy timeline -- first it was March then "Spring" and now "Summer" -- we have submitted multiple inquiries and complaints through Nissan Customer Service and they have not made any effort in mediating a positive outcome for us -- meanwhile, we are paying monthly for the car loan, car insurance, and a parking space up to $600 -- currently at $6,600 cost to us with no real access to drive our vehicle as much as we can due to this charging limitation. This among many other recalls on this vehicle has not been addressed as required -- we have even asked Nissan to just buy this vehicle back to cover the loan balance but they refused and demanded that we just want for a repair in the future.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was not charging as intended. In addition, the contact stated that the vehicle was difficult to start. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 5,000. VIN tool confirms parts not available.

This vehicle has had a recall for 9 months, and I was told by one Nissan North America Consumer Affairs rep via text on 7/2/2025 that a remedy has been identified and that it would be deployed in third quarter of 2025. I initiated a formal complaint with Nissan on 7/2/2025 and today the Consumer Affair rep called me and told me there is not remedy. Nissan will not buy-back or replace these vehicle and that we should go to the dealership when a remedy becomes available. I tried the NYS Lemon Law but it does not cover recalls and the vehicle is now too old. This is ridiculous that for 9 months we have been unable to use the vehicle as intended and have has to rent vehicle because we are unable to drive this vehicle as intended.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Vehicle: 2020 Nissan Leaf Issue: Level 3 DC Fast Charging (CHAdeMO) disabled due to known defect Odometer: ~68,000 miles Description: My 2020 Nissan Leaf is affected by a known defect that disables Level 3 DC fast charging (CHAdeMO). Nissan initially acknowledged the issue and planned a fix for November 2024, but that fix has now been delayed until Q3 2025. This delay means I will be without fast charging capability for nearly a full year, despite this being a key advertised feature of the vehicle. Fast charging is essential for longer trips, rural travel, and emergency use — its absence significantly reduces the car’s practicality and range flexibility. Nissan has not offered any interim solution or compensation. The prolonged delay creates a risk of EV drivers being stranded or unable to reliably plan travel, especially in areas with limited Level 2 infrastructure. Requested Action: I request that NHTSA monitor or investigate this issue, including the timeline and handling of the recall or repair. DC fast charging is a critical safety and usability feature for EVs, and prolonged manufacturer delays in addressing defects like this should not be acceptable. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System), 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. Additionally, the contact stated that the vehicle control module (VCM) had failed and was replaced several times; however, the failure persisted. The contact stated that the vehicle was difficult to start. The contact also stated that the rear driver's side seat belt was locked and inoperable. The Local dealer, Edison Nissan (401 US-1, Edison, NJ 08817), and an unknown dealer were contacted for the recall repairs and informed the contact that a technician for the Nissan Leaf was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000. VIN tool confirms parts not available for NHTSA Campaign Number: 24V700000 (Electrical System). Parts distribution disconnect for NHTSA Campaign Numbers: 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control).

Vehicle Information: Year: 2020 Make: Nissan Model: Leaf VIN: [XXX] Component: Battery/Power Train Description of Safety Issue: Since September 19, 2024, my 2020 Nissan Leaf has been under NHTSA Recall 24V-700 (Nissan ID: R24B2) due to excessive lithium deposits in battery cells, increasing electrical resistance and risking rapid battery heating during Level 3 quick charging via CHAdeMO. This could cause a battery fire. Per recall instructions, I’ve avoided Level 3 charging, but Nissan promised a remedy by March 2025, which hasn’t been provided as of June 23, 2025. This nine-month delay prevents long-distance travel due to reliance on slower charging, severely limiting my vehicle’s functionality and raising safety concerns. Incident Details: No incident, as I’ve avoided Level 3 charging. Issue affects CHAdeMO quick charging under all conditions. No aftermarket equipment involved. Supporting Documentation: Recall notice (24V-700) or dealership correspondence available upon request. Requested Action: Please investigate Nissan’s delay in resolving this recall, as it compromises vehicle safety and usability. Urge Nissan to provide a prompt remedy. Authorization: I authorize sharing my contact info with Nissan to expedite resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Safety Risk: Overheating can lead to a fire: 2020 Nissan Leaf. Issue: Lithium-ion battery may overheat during Level 3 charging. Recall issued in September 2024. Nissan did not provide any respond to the problem as promised by March 20th, 2025.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the message "Service EV System" was displayed while quick charging and while slow charging the vehicle. The contact stated that the failure persisted after starting the vehicle. The local dealer was contacted. The vehicle was diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,450. VIN tool confirms parts not available.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

On Monday, I was departing from the supermarket parking lot. As I was waiting at the stop sign to exit the parking lot, my 2020 Nissan Leaf SV vehicle shuttered and there was a blinking notification on the dashboard stating: TM System Malfunction EPedal Failure Suddenly my ability to stop the vehicle was compromised. I turned onto the surface street and continued to pump the brakes with no response. I turned back into the supermarket parking lot and continued to pump the brakes but there was no engagement. I slowly drove around the parking lot trying to stop with no success. I eventually had to turn on the emergency brake and then force the vehicle into park. It was a very scary scenario. I called the dealership to explain the situation and the service advisor suggested that I have the vehicle towed to the dealership for a diagnostic evaluation. After sitting in the car for 30 minutes with it turned off, I turned it back on and drove the vehicle on surface streets to the dealership with no breaking incident. The next day, the service department performed a diagnostic inspection and determined that the 12 volt battery was the cause and needed to be replaced. I was relieved that this was the issue. The technician kept the vehicle one more day to drive it and be sure it was operational. In the end, I purchased a new battery. I am writing your organization to report this incident to try to avoid any injuries or deaths in the future. This incident happened to me without any warning and could have been very dangerous if I was at a busy intersection or on the freeway. There was no warning on the dashboard about the battery or maintenance warning to see the dealer. This needs to researched with Nissan Motor Company. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer has failed to provide a remedy for recall campaign R24B2 in a timely manner. The vehicle capability is impaired as the effective range is now limited due to the inability to fast charge the vehicle. It no longer provides the same functionality. The value of the vehicle is also reduced due to the open recall, so I am unable to resell the vehicle and replace it with a comparable model.

Unresolved safety recall (R24B2) has rendered the vehicle unreliable and potentially unsafe. Nissan has not provided a timeline for a fix and has refused interim assistance.

On September 12, 2024 Nissan issued a safety recall because of "thermal incidents" affecting batteries in 2019 and 2020 Nissan Leafs. A software repair was promised by March 2025. Nissan has not provided the necessary repair and cannot tell owners if and when it will be available. Please see NHTSA Recall 24V-700.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The recall preventing me from fast charging and using my car as intended was supposed to be fixed by now! I would like a buyback by Nissan since they can't reach a resolution.

The battery fire recall on my vehicle has been open since October 2024. The fix was supposed to happen March 2025. It is now May 2025 with no fix in sight. The value of my car has plummeted due to this recall and I am unable to sell to a private party as it is not in working condition. My car should be deemed a lemon as it is unsafe on the road with no fix in the pipeline. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The affected EV battery in my vehicle is in danger of fire during Level 3 quick charging that I frequently use. It has been 8 months since the recall, but no remedy is available yet. This is utterly unacceptable and may even be illegal.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure but had avoided long distance driving due to a possible failure related to the recall. VIN tool confirms parts not available.

UNKNOWN - Since being notified of Recall R24B2 for the 2020 Nissan Leaf, I’ve been unable to safely use many chargers due to the risk of battery overheating and potential fire. The fix was first promised for Nov 2024, then delayed to Mar 2025, and now it's April 2025 with no resolution. This ongoing delay has disrupted the ability to use the vehicle as intended. Leaving it on slow chargers for long periods requires the use of alternate transportation frequently. My local dealership has no updates, and Nissan has not offered interim solutions. I’m reporting this as a safety concern due to the risk of overheating and the prolonged lack of remedy.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The local dealer was contacted; however, parts were not yet available. The vehicle was taken to a second local dealer and was left until parts for the recall would become available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

Can’t use fast-charging! I am filing this complaint regarding Nissan’s failure to resolve the DC fast charging issue affecting my 2020 Nissan Leaf. In October 2024, Nissan issued a recall for nearly 24,000 Leaf vehicles due to a fire risk linked to Level 3 fast charging. Nissan advised owners to stop using fast charging and promised a software update by November 2024 to fix the issue. It is now March 2025, and Nissan has yet to deliver the promised fix. As a result, I cannot safely use a key feature of my vehicle, which significantly impacts its functionality and usability for long trips. This continued delay has caused major inconvenience and has left owners without a solution for months beyond Nissan’s stated timeline. I am requesting that the NHTSA investigate Nissan’s failure to resolve this issue and hold the company accountable for not providing a timely fix. Nissan should either deliver the promised update or offer alternative solutions for affected owners. Please confirm receipt of this complaint and advise on any further steps I can take.

While attempting to drive on icy pavement and “rocking” the vehicle forward and back, the motor accelerates uncontrolled without pressing the accelerator and would not stop when the brake pedal was pressed and released. It would only stop when the brake pedal was held depressed. I do not have a photo, but I do have a video which cannot be uploaded since it’s not a photo file. I would be happy to provide if requested.

Nissan has delayed the fire-safety fix for the 2020 LEAF's (CHATdeMO) direct current charging defect. The recall was listed in September 2024 and it was supposed to be available in 2024. However, the fix is delayed until March 2025. As a result of this delay, I am unable to use the vehicle as intended, since direct current fast charging is prohibited. This is causing me great inconvenience. Can NHTSA demand Nissan ready this important safety fix in a timely fashion? Waiting six months for a recall that will likely only involve software modification is unacceptable! Please take action!

The defrost in my Nissan Leaf with does not function at all when the temperature is below around 10 degrees Fahrenheit. I found this out by having my windshield rapidly frost over while driving down the highway at over 65 MPH, almost causing a multi-vehicle accident because I could not see out of any of my windows. When I departed for my trip the vehicle had defrost functionality, but the ambient temperature must have dropped during my trip to the point where I can only assume the heat pump became disabled by the vehicle control systems, leaving only the Positive Temperature Coefficient (PTC) heater to supply defrost functionality. I assume that my PTC heater is somehow inoperative and thus resulted in the rapid frosting without any warning or indication to the driver. I see this as a critical safety concern as it affects vehicle visibility and defrost performance to where the vehicle no longer meets FMVSS Standard 103. Driving in ambient temperatures around the point at which the heat pump becomes disabled can cause rapid frosting of the vehicle windows with zero warning or indication of the defrost functionality being compromised. Since it only happens in extreme cold, I assume the issue is related to the Positive Temperature Coefficient (PTC) heater that is supposed to kick in when the vehicles heat pump becomes ineffective below a specific ambient temperature. I tried the process outlined in NTHSA recall 22V-048, but it still does not supply any defrost functionality. Conducting a quick internet search has resulted in numerous other Leaf owners experiencing similar issues with their loss of defrost functionality and vehicle heat in extreme cold ambient temperatures. The vehicle has not yet been inspected by a dealer or the manufacturer. I was lucky and did not get into an accident, but other owners of this vehicle may not be so lucky. I feel that Nissan is hiding a known defect here since there was already a recall related to Defrost performance.

My Nissan Leaf high voltage battery has experienced excessive heating due to normal use of the level 3 chargers. Recently the battery tripped a fault sensor due to the expansion of battery cells due to excessive heating, and the vehicle is no longer drivable. They recommend replacing the battery, but refuse to help with the repairs because the vehicle is 3000 miles over the battery warranty. With the latest recall I believe this is unacceptable, and Nissan isn't even sure they can get a replacement battery. Please help.

Hello. I have a 20/20 Nissan Leaf SV Plus. This morning I had a total brake failure for lack of a better term. The E-Pedal system, which I always use, suddenly failed while I was driving, showing a warning on screen that said E-Pedal system malfunction... Please use pedal to break. When I went to use the pedal to break nothing happened except for this horrible sound and feel in the pedal. It barely just finally grabbed a little bit enough to stop before I hit the car ahead of me. But it was nothing short of a total brake failure, both E-Pedal and manual pedal. Extremely distressing. What I want to know is how on earth when the E-Pedal fails, the normal manual brake pedal doesn't work either. One thing to note, I let it sit almost all day while I was at work, went out and tried it, and it suddenly was working. I drove around the parking lot, turned it off...back on ..and then The E-Pedal warning came up again. I then went and purchased a 12 volt battery, as I read in some forums that it's possibly due to that. That also did nothing. Got the same E-pedal malfunction. The main reason I'm letting your agency know, is because I would consider this a total break failure, and completely unacceptable. By sheer luck I was only going about 5 mph when it first happened, and I could still barely break in time. Any help on the Federal level...would be great. Thank you so much for your time.

The contact owns a 2020 Nissan Leaf SV Plus. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Driving on [XXX] to Denver, when it gets to about 55% it jumps to less than 10% triggering an alarm to recharge. And by the time I get to the nearest charger, it’s about 1%. When I stop at traffic light it goes back up. Just started this recently. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Numbers: 24V700000 (Electrical System) and 24V071000 (Back Over Prevention) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall # R24B2 has a projected correction date of MARCH 2025 -just updated from NOVEMBER 2024!! This is totally unacceptable and the NHTSA needs to push for a quicker resolution.

I have previously had an issue with low resistance of the high voltage battery. This resulted in the car giving a warning code that prevents the restart of the vehicle once it's turned off. This is itself potentially leaves a driver in an unsafe location if they are in an isolated place since you are also unable to charge. I took it to the dealer multiple times and it took them almost a month to determine the vehicle did have an issue, that it needed 8 modules out of around 24 total replaced. These modules were replaced and the vehicle was returned to me. In spite of this the vehicle when under 50% capacity still exhibits erratic range and capacity readouts when under heavy load. The vehicle has been returned to the dealer and is under investigation again because it is unsafe to drive in this condition. There is currently an outstanding recall for high internal resistance when dc charging. This is the same resistance the battery has at all times so to assume it will only be a charging issue and not discharging is disingenuous. Any time a high load, either going into or out of, the battery a high internal resistance will lead to a cascading failure. The only repair is either replacement or the battery or derating the battery. The latter would vastly decrease the capabilities of the vehicle.

Approximately 20% of the time this vehicle is driven, the backup camera displays BLANK. A short term remedy has been to put the vehicle back in Park, exit the vehicle and apply a firm "smack" near the backup camera located on the rear hatch using a closed fist. This tends to temporarily solve the symptom of a BLANK backup camera output until inevitably the same thing happens again several days later during a subsequent drive. This is an active recall, this vehicle has been demonstrating this symptom for at least a year if not more, but even though the recall notice was received around February 2024, there is still no solution posted for us to seek repairs at the Nissan dealer.

Backup camera is not working. I know it’s got an open recall for this issue but it’s taking them so long to replace a cable. Just wanted this on record

My back up camera is having issue, like becoming dark, multicolored and pink. It is not safe to back up especially when it rains. I purchased this car two months ago (December, 2023) and this problem started a month ago, sometimes it works fine but mostly is not working. I contacted the Nissan dealer I purchsed from but they did not confirmed the issue and I know a lot of people (in Facebook group) who has the same issue with their Nissan Leaf even with new 2023 models, mine is 2020. When I called the dealer to inspect they are charging me $130 just to inspect. It's 25,000 miles on this car, this is pretty new car. Thank you!

About 3 months ago, I took this car in after receiving a recall notice for unexpected acceleration while on adaptive cruise control even though this was an issue I had never experienced before. But on monday, driving in stop and go traffic in light rain (intermittent wipers on slow setting), all of a sudden the car started accelerating directly towards the car 20 feet or so in front of us; the brakes had to be manually slammed on to bring the car to stop with now only 2-3 feet or so between the two cars. This was very alarming. When I spoke to the dealership about them needing to fix this safety issue and how I thought it must be related to the recall, they said it could not be given it first happened 3 months later and I would have to pay for an evaluation and if they found anything wrong for the repair. I am reporting this and would like to know if other Nissan Leafs are seeing the same issue post-recall repair. I will say it doesn't happen all the time since I like and use adaptive cruise control regularly. I carefully tried it after this event but with much more distance between me and the car in front and it did slow the car down as it normally does when traffic slowed, but again, I never got as close to the car as this time and it was not raining so who knows. I have reported this to Nissan corporate and was told someone would call me back in the next few days.

I was driving on Interstate Highway H-3, uphill at 55 mph, when the % charge on the high-voltage battery instantaneously dropped from 18 to 5%. The warning light also came on. I was not using the A/C at the time. Over the next 30 seconds or so, the gauge quickly went from 5...4...3...2....1. By dumb luck, as the gauge hit 1%, I hit peak elevation on the mountain pass, and was able to coast in neutral until the freeway starts going downhill. Normally, an 18% charge would have been more than enough to comfortable complete my trip home from where I was on H-3 at the time. A sudden drop in battery % could lead to a cutoff of the motor, which at high-speed on a highway could cause a serious accident. I have subsequently done a battery health test and found the State of Health rating to be 90%. There don't appear to be any bad cells in the battery that would explain the sudden drop while driving. My hunch is that this problem is related to the firmware update I received at the Nissan dealer to address NHTSA Campaign Number: 23V494000.

backup camera was intermittently not working. Dealer tested and found "rear camera image signal test at the avm connector 20-19, and the signal is not normal". Code U111A-00 was found. Camera was replaced under extended warranty with $100 deductible, code was cleared and camera is now working. Vehicle has been in service for 2.5yrs and has 40k miles. I've seen several Nissan backup Camera recalls, but my vehicle was apparently not included? Submitting in case others are experiencing and a recall might be needed?

1. Unexpected acceleration, AC power, Computer dash controls, and Computer programming for GPS coordinates for charging stations out of date and or tampered with (status was "out of range" and did not match range number on the odometer. Computer Programming for charge stations is a dynamic feature when it works right. Its a component of the vehicle to be able to operate and get people to where they need to go, and it was malfunctioning on a recent road trip and gave me bad intel, etc. Again, the intel did not match the instrument panel located under the steering column. 2. This vehicle has been serviced with a software update that was supposed to correct the Issues. It did not work. 3. Nissan put the situation back in my lap and asked me to drive them around (three times now to "replicate")?! I did on the second or third visit, and could not get the unexpected acceleration to replicate during that 45 minute drive. The other issues they have completely dismissed. Please note: These issues have been well documented by your website and EV Insiders (see recalls), and by ME (the consumer and purchaser of that car). 4. The chief network architects for Nissan according to LinkedIn are: Juan Valdez Cybersecurity and network architect, Shane Callahan CISO, and or Arnold Hahamyan Cheif Enterprise Architect (Nissan Americas). Can someone reach out to these guys to see what is chiefly responsible for the flaw in their gateway/software. And why a 2020 Leaf why the programing to find charging station is flawed and or corrupted? 5. Last, since whatever software change occurred and or cyber attack (assuming), Emode is the safest way to drive the car, economy drive has had the problem with unexpected acceleration. Note: Car sped up after taking foot off accelerator and between foot pedal breaking, this occurred coming up to Red lights, parking, car wash, etc. 6. Theres something wrong with the cruise control too, and it does not always work right.

Makes clicking sound when changing from Park to Drive mode or Drive to Park, Park to Reverse, etc. The click is loud enough to hear with windows closed. The clicks are also heard when starting to accelerate or when decelerating. I first noticed this a few months ago, but these clicking sounds seem to be getting louder.

Nissan claims that a previous recall for Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility could be fixed with a system update (recall 20V412000). This does not appear to be the case. I had the system update run already in December 2022 and it didn't fix the problem. The rear backup camera still goes pink and is not visible. I believe this is a hardware issue and should be fixed because it is a major safety problem.

A yellow warning ️ and two cars crashing comes on and during driving the car applies sudden breaking. I took the car in for repairs but no time line was given for repairs or parts. Also even though it's under warranty the dealer and the headquarter would not give me a rental car until the repairs are made.

The backup camera of my 2020 Nissan Leaf does not consistently work. Often, the screen is bright pink and does not show the view of behind the vehicle. Clearly, it is a safety issue to have a malfunctioning backup camera. I am getting it serviced by a Nissan dealer next week. The failure seems to be related to opening and shutting the rear hatch, because sometimes the camera would work and sometimes it failed. It is consistently broken now.

What component or system failed or malfunctioned, and is it available for inspection upon request? AEB may have malfunctioned. Yes, I will provide the car for official inspection. How was your safety or the safety of others put at risk? Possible injuries from abrupt braking; possible and likely rear-end collision if drivers behind me. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I have not contacted Nissan. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. I have not contacted any gov agency or insurance carrier. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. I saw three red flashes and associated sounds warning of imminent collision - even though NOTHING was in front of the car that would cause the AEB to engage. Below is my incident description: My work has an underground garage. I was entering the garage, went down one level, and then on my way back up the next level. There are speed bumps going down and going up, so you cannot go very fast. On my way back up (incline), the AEB unexpectedly activated with red buttons flashing about three times with sound (as if I was about to crash into something) and then the car abruptly stopped. I stepped on the accelerator to try and go and it would not budge. I'm still on the incline. If there were cars behind me, I would have most likely been rear-ended because this incident came out of nowhere and my car just stopped. There were no moving cars in front of me that would indicate a near collision, only parked cars. I had driven this route in the past so I don't know what was different today. Car just stopped. I am still on incline; placed car in park; waited few seconds; placed car in drive and was finally able to move the car.

The contact owns a 2020 Nissan Leaf. The contact stated while driving approximately 50 MPH in the rain, a tree branch fell and struck the passenger’s side of the vehicle causing the air bags to deploy. The contact stated that he lost control of the vehicle when the air bags deployed. Additionally, the vehicle lost steering and braking functionality. There was an unknown warning light illuminated during the failure. The vehicle then lost electrical and motive power and rolled to a complete stop. There was no injury sustained. The vehicle was towed to an independent mechanic and was still awaiting the needed repairs. Neither a dealer nor the manufacturer had been contacted or notified of the failure. The approximate failure mileage was 12,000.

Defroster is not working at all. Spoke to dealer, needs new part and Nissan corporate. Nothing moving. Live in denver, having a working defroster is extremely important.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA - RECALL NO 20V412000 - For a week at a time on a monthly basis the back-up camera will disappear while in reverse. And therefore our vehicle no longer complies with Federal Motor Vehicle Safety Standard (FMVSS) number 111 "Rear Visibility". - Yes the vehicle is available for inspection upon request. - My safety and the safety of others continues to be put at risk due to the lack of an image in the back-up camera display which increases the risk of a crash. - We have taken the vehicle into the Nissan dealership 4 times and every time they state they cannot recreate the error even though the error is occurring as I am dropping the vehicle off at the dealership. - There has been no other warning lamps, messages or other symptoms of the problem prior to the failure. This has been a re-occurring problem since vehicle was purchased in December 2020.

When putting my car in reverse my back up camera intermittently will not work. I have called the dealership that I purchased the vehicle (Rossen of Madison on the Beltline). I have taken the car multiple times, I have called multiple times. Nissan has yet to include my vehicle make and model into the recall. Even though it is a 2020 model. My car is at the dealership today as my camera stopped working last week and was still not working this morning. However the dealership is now telling me "it worked when it arrived and they have been unable to recreate the issue". This is frustrating and needs to have an official recall PLEASE!

The contact owns a 2020 Nissan Leaf. The contact stated that the battery gauge was reading incorrectly. The contact stated that while doing a 70-mile roundtrip with 173 miles battery life, the battery gauge indicated the battery level was at 70 miles remaining. The vehicle was not diagnosed or repaired. The manufacturer was informed of failure and informed the contact that they were unable to assist. The failure mileage was approximately 10,000.

"AUTOMATIC BRAKING SYSTEM FAILED TO ENGAGE" ON A OFFRAMP LANE FROM FREEWAY 5 SOUTHBOUND TO CROWN VALLEY PARKWAY OFF RAMP WHILE TRAVELING APPROXIMATELY 25MPH I REAR ENDED A VEHICLE THAT WAS AT DEAD STOP AND THAT VEHICLE REAR ENDED A SECOND VEHICLE. CALIFORNIA HIGHWAY PATROL WAS CALLED AND REPORT WAS DOCUMENTED WHICH IS ATTACHED. THIS HAPPENED ON DECEMBER 22,2020 AT ABOUT 7PM, DARK CLEAR EVENING IN THE CITY OF MISSION VIEJO. IT WAS ON THE STRAIGHT FREEWAY LANE LEADING TO THE OFFRAMP WITH OTHER LANES ON THE FREEWAY MOVING FREELY. UPON DISCUSSION WITH NISSAN INVESTIGATION (CLAIM NO. 42994813) 615 725 7590, THEY SUMMARIZED 10 PAGE DISCLAIMER FROM OWNERS MANUAL STATING THAT BRAKING SYSTEM IS NOT 100%. ITS UNDERSTANDABLE IF THE VEHICLE WAS OLD BUT THIS IS A NEW VEHICLE WITH WHAT IS ADVERTISED AS A AUTOMATIC BRAKING SYSTEM AND THAT SYSTEM DID NOT WORK. I MANUALLY BRAKED TO A CRASH.

TL* THE CONTACT OWNS A 2020 NISSAN LEAF. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS A THUMPING NOISE WAS PRESENT COMING FROM THE FRONT SUSPENSION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HARBOR NISSAN LOCATED AT 4336 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33980 WHO DIAGNOSED THAT THE DRIVESHAFT AND CV JOINT WAS FAULTY AND THE AXLE NUT NEEDED TO BE RETORQUED. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT YET RETRIEVED THE VEHICLE AND WAS CONCERNED THAT THE REPAIR FAILED TO ADEQUATELY ADDRESS THE SAFETY ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 720.

THE REVERSE CAMERA SYSTEM THAT ACTIVATES WHEN THE CAR IS IN REVERSE IS SO BLURRY THAT IT IS IMPOSSIBLE TO DISTINGUISH OBJECTS. YOU CAN'T TELL IF THAT'S A BOX IN THE DRIVEWAY BEHIND YOUR CAR OR A BABY SEAT WITH A BABY IN IT. FOR TEST PURPOSES A SIGN WITH 3-INCH LETTERS PLACED 48 INCHES FROM THE CAMERA IS COMPLETELY ILLEGIBLE ON SCREEN. NISSAN REPORTS THAT THIS IS NORMAL OPERATION FOR THE 2020 LEAF REAR CAMERA. I AM ATTACHING A PICTURE OF THE REAR CAMERA SCREEN ALONG WITH A PICTURE OF THE EXACT SAME SCENE TAKEN WITH A CELL PHONE. THE QUALITY DIFFERENCE IS QUITE STRIKING, AND ILLUSTRATES HOW POTENTIALLY DANGEROUS THE 2020 LEAF REAR CAMERA COULD BE FOR DRIVERS.

ON SEVERAL OCCASIONS IN BOTH RURAL AND SUBURBAN ENVIRONMENTS, REGARDLESS OF WEATHER TEMPERATURE OUTSIDE AND DURING NORMAL FORWARD DRIVING MOTION, THE CAR REPORTS THAT THE FORWARD CAMERA OVERHEATS AND IMMEDIATELY RENDERS THE COLLISION AVOIDANCE SYSTEM AND PROPILOT INOPERATIVE. DASH LIGHTS PICTURE INCLUDED.1ST OVERHEATING OCCURRENCE HAPPENED ON APRIL 15, 2020 AND THE AFTER 2 MORE OCCURRENCES I TOOK A PICTURE ON JULY 6, 2020. NISSAN SERVICE REFUSES TO ACKNOWLEDGE THIS AS A SAFETY ISSUE AND DISMISSES THE ISSUE WHEN I REQUEST SERVICE, STATING THAT IT IS "NORMAL OPERATION."