529 consumer complaints have been filed with NHTSA for the 2004 Mini Cooper S. Click any complaint to view the full owner description.
STEERINGMay 14, 2025
The contact owns a 2004 Mini Cooper. The contact received notification of NHTSA Campaign Number: 15V660000(STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure, causing the driver to lose control of the steering and drive off the road. The exact cause of the failure was not determined, and the vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 160.000. Parts distribution disconnect.
STEERINGApril 26, 2022
Mini felt like it was getting pushed by the wind . Realized wasn't wind Mini loss of completely all functions of steering wheel. On super busy highway. Devine intervention Was in far left car went left to right lanes then hit median gaurd rail spun around Finally got it to stop. Never Hitting and hurting anyone around me. Nobody hit me. Car is totalled ! Still at tow place. I saw my life flash as cars were zooming by me. Someone should be held responsible for my car and almost my life. Called out of work can't move upper body that well.
Crash reported
NHTSA #11462281STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINEJuly 20, 2020
WAS DRIVING CAR ON 18 JULY 2020 AND POWER STEERING QUIT WORKING AND MADE STEERING DIFFICULT, ALSO COOLANT FAN,LOW SPEED AND HIGH SPEED STOPPED WORKING SAME TIME AS POWER STEERING QUIT. THE ASC LIGHT CAME ON AND IT WILL NOT TURN OFF. NO BLOWN FUSES IN ENGINE COMPARTMENT OR BY DRIVERS KICK PANEL. I WAS DRIVING THE CAR ON A STATE ROAD WHEN THIS OCCURRED.
STEERINGMarch 31, 2020
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT ATTEMPTING TO MAKE A TURN, THERE WAS AN ABNORMAL GRINDING SOUND COMING FROM THE STEERING COLUMN. THE CONTACT ALSO STATED THAT THERE WAS A POWER STEERING FLUID LEAK PRESENT. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MINI OF STEVENS CREEK LOCATED AT (4201 STEVENS CREEK BLVD, SANTA CLARA, CA 95051), AND DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
STEERING,ELECTRICAL SYSTEMJanuary 28, 2020
THE POWER STEERING IS VERY STIFF TO DRIVE AND CANNOT DRIVE MY COOPER BECAUSE I CAN NO LONGER STEER THE VEHICLE.
STEERINGNovember 26, 2019
WHEN YOU TURN WHEEL LEFT OR RIGHT IT MAKES A NOISE AND IT'S VERY HARD TO TURN. SO I THINK IT'S THE STEERING: ELECTRIC POWER ASSIST SYSTEM. RECALL ID # 240625.
UNKNOWN OR OTHERSeptember 30, 2019
MY WIFE WAS DRIVING OUR 2004 MINI COOPER HOME TRAVELING UPHILL ON A STEEP PAVED MOUNTAIN ROADWAY TRAVELING A MAXIMUM OF 15 MPH WHEN FOR SOME UNKNOWN REASON THE VEHICLE LEFT THE ROADWAY; STRUCK A TREE WITH ITS LEFT FRONT AND BURST INTO AN EXPLODING FIRE KILLING MY WIFE WHO WAS NOT ABLE TO ESCAPE THE BURNING VEHICLE. THE NC STATE POLICE ARE INVESTIGATING THE CAUSE OF THE FIRE AND DEATH. THEY DO NOT KNOW YET WHETHER THE VEHICLE CAUGHT FIRE PRIOR TO STRIKING THE TREE BUT, FEEL THE FIRE COULD NOT HAVE BEEN CAUSED BY THE VEHICLE STRIKING THE TREE AT A LOW IMPACT AND SPEED. NC MV ACCIDENT REPORT#[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash reportedFire reported1 death(s)
NHTSA #11258958AIR BAGSJune 30, 2019
ALL MODELS FROM 2005 ONWARD HAVE BEEN RECALLED, YET EARLIER MODELS HAVE THE SAME PROBLEMS WITH NON FUNCTIONING AIRBAGS. THE AIRBAG WARNING LIGHT IS ON CONTINUALLY, AND THERE ARE KNOWN PROBLEMS WITH WIRING, PRESSURE MATS AND CONNECTORS IN THESE VEHICLES. BMW IS INTENTIONALLY IGNORING THESE ISSUE. MY OWN PERSONAL VEHICLE HAS THIS PROBLEM AND AS A GOVERNMENT MANDATED SAFETY DEVICE I BELIEVE THAT EARLIER MODELS OF MINI COOPERS SHOULD BE INCLUDED IN THE RECALL!
STEERINGMay 24, 2019
MAINLY WHILE COLD AND AT LOW SPEED'S THE WHEEL SUDDENLY BECOMES VERY HARD TO TURN AND I WAS TOLD BY A MECHANIC BUT IT'S A FAULTY HYDRAULIC POWER STEERING PROBLEM
STEERINGMay 16, 2019
VERY HARD TO TURN STEERING WHEEL AT TIMES ESPECIALLY WHEN MOVING SLOWLY; COMING TO A TURN AT A LIGHT, BACKING OUT OF A PARKING SPOT, ETC.
POWER TRAIN,FUEL/PROPULSION SYSTEMNovember 24, 2018
2004 MINI COOPER PURCHASED NEW APROX 62 MILES ON IT AND THE CVT TRANSMISSION IS GONE & THERE WAS A CLASS ACTION LAWSUIT FOR THE REPLACEMENT OF THIS, I WAS NEVER NOTIFIED AND WANT THIS FIXED AT NO COST TO ME. AT APROX. 50 TO 60 MPH THE CAR ENGINES GOES WAY BEYOND THE PROPER RPM.
STEERINGOctober 18, 2018
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE ELECTRIC POWER STEERING WARNING INDICATOR WAS NOT ILLUMINATED. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY, AND WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) AND NHTSA ACTION NUMBERS: EA11005 (STEERING) AND PE10038 (STEERING). THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
STEERINGSeptember 17, 2018
POWER STEERING HAS BEEN AN ISSUE OVER A YEAR OR TWO. NO TOTAL FAILURES BUT IT DOES NOT QUALIFY AS POWER STEERING. THE COOLING FAN DOES NOT WORK. STEERING IS NOT GOOD....FOR POWERED STEERING THAT IS. SLOW SPEED STEERING IS HORRENDOUS AND NON EXISTENT.
AIR BAGSJune 12, 2018
AIRBAG LIGHT COMES ON AND STAYS ILLUMINATED. WE ARE UNSURE IF THE SYSTEM IS WORKING PROPERLY. WE HAVE NOT RUN DIAGNOSTIC CODES ON THE SYSTEM.
STEERING,ELECTRONIC STABILITY CONTROL (ESC)May 17, 2018
I OWN A 2004 MINI COOPER. I WAS DRIVING AND LOST ALL POWER STEERING ALMOST CAUSING A ACCIDENT. THERE IS A OPEN RECALL ON THIS ISSUE. I CONTACTED MINI AND THEY INFORMED ME THAT MY VEHICLE WAS NOT INCLUDED WITH THE RECALL. I EXPLAINED THAT MY CAR WAS EXPERIENCING ALL THE ISSUES ADDRESSED IN THE RECALL, BUT THEY STILL WOULD NOT HELP ME OUT.
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINEAugust 14, 2017
THE VEHICLE WAS HARD TO STEER AND SMOKE WAS COMING FROM THE ENGINE. TOOK THE CAR HOME, DID NOT SEE FLAMES, PARKED CAR IN THE DRIVEWAY SWITCHED CARS AND LEFT. RECEIVED A CALL FROM THE FIRE DEPARTMENT THAT MY MINI WAS ON FIRE AND I NEEDED TO RETURN TO MY HOUSE.
Fire reported
NHTSA #11015001STEERINGAugust 4, 2017
THE POWER STEERING IN MY 2004 MINI COOPER S FAILED LAST MONTH, PROMPTING ME TO RESEARCH WAYS TO FIX THE VEHICLE ONLINE. I FOUND THAT MINI USA HAD ISSUED A RECALL ON MY CAR, BUT WAS INFORMED BY THE DEALERSHIP AND THEN MINI THAT MY VIN NUMBER DID NOT FALL AMONG THOSE VEHICLES RECALLED. I'M WONDERING WHETHER MINI APPROPRIATELY LIMITED THEIR RECALL CONSIDERING MY VEHICLE HAS THE SAME PROBLEM THAT PROMPTED THE RECALL, AND FALLS WITHIN THE SAME MODEL AND YEAR RANGE. I THINK THE DEPARTMENT SHOULD INVESTIGATE WHETHER TO EXPANDING THE RECALL.
STEERINGJune 13, 2017
MINI COOPER POWER STEERING PUMP FAILURE. VEHICLE WAS RECENTLY DRIVEN AND WAS PARKED ON THE STREET. WE STARTED THE VEHICLE AND BACKED UP TO PULL OUT OF THE PARKING SPOT. THERE WAS NO POWER STEERING. WE HAD TO ATTEMPT TO BACK UP AGAIN TO GET OFF OF THE STREET AND IN TO THE PARKING SPOT. A BURNING SMELL AND SMOKE STARTED FROM UNDER THE HOOD. THE POWER STEERING PUMP AND COOLING FAN HAD FAILED. THERE ARE DOCUMENTED ISSUES WITH THIS FAILURE. WHEN I CONTACTED THE DEALERSHIP, I WAS TOLD THE EXTENDED WARRANTY FOR THIS ISSUE EXPIRED IN APRIL. THIS HAPPENED JUNE 12TH.
Fire reported
NHTSA #10994950AIR BAGSNovember 8, 2016
THE AIRBAG LIGHT IS ON FOR THE PASSENGER SIDE PRESSURE MAT BUT THE DEALERSHIP INDICATES THERE IS NO OPEN RECALL ON THIS PARTICULAR CAR EVEN THOUGH MANY CARS WITH SIMILAR PROBLEM WERE RECALLED. SCAN TOOL INDICATES PASSENGER SIDE PRESSURE MAT. THE DEALERSHIP INDICATED THIS MODEL WAS OUTSIDE OF THE RECALLED VINS. WE DON'T KNOW WHETHER THE AIRBAG WOULD WORK OR NOT IF IT WERE NEEDED.
ELECTRICAL SYSTEMAugust 16, 2016
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE'S BATTERY WAS LOCATED IN FRONT OF THE FIREWALL ABOVE THE GEAR BOX. THE BATTERY ACID LEAKED ONTO TWO SHIFTER CABLE LINKAGES, WHICH CAUSED THEM TO MELT UNEXPECTEDLY. THE VEHICLE WOULD NOT SHIFT GEARS. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED ONE OTHER TIME. THE VEHICLE WAS REPAIRED SIX MONTHS AGO BECAUSE OF THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
STEERINGAugust 3, 2016
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
STEERINGJuly 14, 2016
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE LOST POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIR DUE TO THE UPDATED PART PREVIOUSLY BEING INSTALLED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. PARTS DISTRIBUTION DISCONNECT.
STEERINGJune 21, 2016
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER TO BE REMEDIED; HOWEVER, THE CONTACT BELIEVED THAT THEY DID NOT INSPECT THE VEHICLE. THE CONTACT WAS NOTIFIED BY A TECHNICIAN THAT IT SHOULD HAVE TAKEN FOUR HOURS TO COMPLETE THE INSPECTION AND PERFORM ANY NECESSARY REPAIRS. THE CONTACT DID NOT BELIEVE THE REPAIR WAS ADEQUATELY PERFORMED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/27/16*LJ CONSUMER STATED THE DEALERSHIP SAID CAR WAS FINE, CONSUMER WANTS TO KNOW IT IF IT WAS RECALLED WHY THE PARTS WERE NOT REPLACED UPDATED 6/12/18*JB
ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKESJune 17, 2016
DRIVING DOWN HONDA PARKWAY I HEARD POP SOUND. TPMS LIGHT STARTED FLASHING AND SMOKE STARTED COMING OUT FROM UNDER HOOD. I PULLED OFF OF ROAD INTO A GAS STATION. AT THAT TIME I DIDN'T HAVE ANY POWER BRAKES.THE CAR WAS FULLY ENGULFED IN FLAMES IN ABOUT 10 MINS. THE FIRE DEPT PUT OUT FIRE.
Fire reported
NHTSA #10874841STEERINGMarch 18, 2016
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
STEERINGMarch 15, 2016
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
STEERINGFebruary 23, 2016
TL* THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ELECTRIC PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
STEERINGFebruary 16, 2016
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. . THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND SHUT IT DOWN. THE VEHICLE WAS RESTARTED AND FUNCTIONED AS NORMAL. THE DEALER WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. PARTS DISTRIBUTION DISCONNECT.
STEERINGDecember 22, 2015
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT THERE WAS A PROGRESSING CONDITION IN WHICH THE STEERING WHEEL MADE AN ABNORMAL NOISE AND WAS DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
STEERING,POWER TRAINNovember 3, 2015
I WAS DRIVING AROUND 40 MILES PER HOUR AND THE CAR ABRUPTLY SLOWED DOWN THEN SPED UP WITHOUT ANY WARNING, IF ANOTHER CAR WAS BEHIND ME, IT WOULD HAVE CAUSED SOME SERIOUS DAMAGE. NOW MY CAR WOULDN'T SHIFT SHIFT OUT OF FIRST GEAR. I WAS TOLD BY MY MECHANIC THAT THE CVT TRANSMISSION IS GONE. AFTER REACHING OUT TO MINI USA, THEY TOLD ME THEY HAVEN'T HAD ANY PROBLEM WITH THIS TRANSMISSION AND IT'S PASS THE WARRANTY DATE. IF THE FOLKS AT MINI USA HAD BEEN HONEST WITH ME I COULD HAVE MADE THE DEADLINE FOR A SETTLEMENT PERTAINING TO THE SAME PROBLEM THEY CLAIMED THEY HAD NO IDEA ABOUT. THIS PRODUCT NEED TO BE RECALLED! AFTER DOING EXTENSIVE RESEARCH THE CVT TRANSMISSION HAVE HAD PROBLEMS ALL ALONG AND THE COMPANY HAVE BEEN SETTLING CLAIMS FOR QUITE SOME TIME. WHY ARE THEY ALLOWED TO RUN HARD WORKING FOLKS INTO DEATH BECAUSE THEY KNOW MOST OF US CAN'T AND WOULDN'T PURSUE THIS MATTER. IT WILL COST ME 6500.00 FOR THE PART AND ANOTHER $2200 FOR LABOR, THE CAR IS NOW VALUED AT $5500.00. IT THERE SOMETHING WRONG WITH THIS?
STEERINGOctober 5, 2015
VEHICLE INTERMITTENTLY BECOMES EXTREMELY DIFFICULT TO STEER.
ENGINEMarch 12, 2015
THE ENGINE STARTING CUTTING OUT AND RABBITING AND FINALLY DIED AND COASTED INTO PARKING LOT AND COULD NOT GET IT STARTED. TOOK TO BARON BMW AND THEY SAID THE ENGINE WAS TOASTED BECAUSE OF LOW OIL PRESSURE FROM A HABITUAL PROBLEM WITH THEIR OIL FILTER HOUSING THAT THEY NEVER RECALLED BECAUSE THEY DIDN'T THINK IT WAS A SAFETY ISSUE WHEN THE CAR CUTS OUT AND RABBITS ON ACCELERATION ONTO THE HIGHWAY AND EVERYTIME YOU TAKE OFF FROM A START. *TR
STEERING,ELECTRICAL SYSTEMMarch 3, 2015
I WAS DRIVING MY DAUGHTER TO SCHOOL WHEN IT FIRST HAPPENED, THE WHEEL GOT SO TIGHT AND I HIT THE CURB. THANK GOD I WAS IN A SCHOOL ZONE AND THEREFORE I WAS DRIVING SLOW. AFTER THAT, I NOTICED THAT SAME DAY THAT MY BATTERY WAS DRAINED WHEN I WAS LEAVING FROM WORK. I GOT A JUMP BUT THEN IT HAPPENED AGAIN WHEN I STOPPED FOR GROCERIES. I FIGURED SOMETHING MUST BE WRONG WITH THE BATTERY (WHICH IS FAIRLY NEW) OR THE ALTERNATOR. I TOOK MY CAR TO A SHOP AND THEY DIAGNOSED THE BATTERY AND THE ALTERNATOR WAS FINE. BUT THEY ALSO SAID THERE WAS A STRANGE NOISE COMING FROM MY POWER STEERING PUMP. I BOUGHT POWER STEERING FLUID THINKING THAT WAS THE REASON, BUT AFTER I POURED SOME ITS STILL THE SAME. I STARTED RESEARCHING AND I FOUND OUT A LOT OF PEOPLE ARE HAVING THIS SAME ISSUE AND ITS A DEFECTIVE ISSUE FOR THIS MINI GENERATION. *TR
POWER TRAINJanuary 19, 2015
ON MY 2004 MINI COOPER, BASE, WITH CVT, IT THE RPMS JUMP TO ~3800 BETWEEN 50-65 MPH. WHEN I ACCELERATE TO ABOVE 65, THE RPMS RETURN TO THE NORMAL RANGE. UPON SLOWING DOWN, THE RPMS THEN JUMP AGAIN BETWEEN 50-65. *TR
STEERINGJanuary 19, 2015
THE POWER STEERING ON MY 2004 MINI COOPER, BASE, SPORADICALLY QUITS WORKING, ESPECIALLY IN COLD WEATHER. I WAS TOLD BY MINI DEALERSHIP THAT IT IS A KNOWN DEFECT BUT THEY WILL NOT REPLACE IT UNTIL IT FAILS COMPLETELY. VERY SUB-PAR CUSTOMER SERVICE, AS THEY KNOW IT IS A PROBLEM. UNHAPPY. *TR
STEERING,ELECTRICAL SYSTEMDecember 15, 2014
I EXPERIENCED A SUDDEN LOSS OF POWER STEERING ON MY VEHICLE. FORTUNATELY THIS DID NOT RESULT IN A CRASH BUT IT SURE SCARED ME. I AM CONCERNED ABOUT MY SAFETY DRIVING THIS VEHICLE AND MAY CONSIDER GETTING RID OF IT. I AM DISAPPOINTED IN MINI'S UNRESPONSIVENESS TO THIS ISSUE. *TR
STEERINGDecember 15, 2014
I WAS CHANGING LANES IN A HEAVY TRAFFIC SITUATION AND MY POWER STEERING QUIT CAUSING THE CAR TO CONTINUE IN THE "CHANGING" DIRECTION. THIS NEARLY CAUSED ME TO HIT A CAR IN ANOTHER LANE BECAUSE I COULD NOT MOVE INTO THE INTENDED LANE. *TR
STEERINGNovember 3, 2014
WAS ABOUT TO PARK MY CAR AND ALL OF SUDDEN THE STEERING BEGAN FEELING TIGHT. IT SEEMS THAT ALL ASSISTANCE WITH THE POWER STEERING WAS LOST. UPON INVESTIGATION OVER THE INTERNET IT SEEMS THAT THE POWER STEERING PUMP IS BLOWN. FORTUNATELY, I WAS NOT DRIVING FAST,BUT THIS CAN CAUSE A POTENTIAL FATAL INJURY. *TR
STEERINGAugust 20, 2014
3 MONTHS AGO I BECAME AWARE OF A FAULT IN MY MINI COOPER 2004 REGARDING THE POWER STEERING COOLING FAN. STEERING HAD BECOME OVERLY DIFFICULT, AND AFTER TAKING THE VEHICLE TO MY USUAL MECHANIC AND THEN BMW, THIS WAS FOUND TO BE DEFECTIVE. I THEN DISCOVERED THE ISSUE HAD BEEN THE SUBJECT OF AN UNOFFICIAL RECALL BY MINI USA (BMW), AND TOOK THE CAR TO THE NEAREST DEALERSHIP, IN BEVERLY, MA, A ROUND TRIP OF 200 MILES, TO HAVE THE ITEM FIXED. AFTER THIS, THE CAR BECAME HARD TO CONTROL ON CURVES. IT APPEARS THE FAILURE OF THE POWER STEERING COOLING FAN PUT UNDUE STRAIN ON THE STEERING KNUCKLE, AND AT 80,000 THIS HAS BECOME PREMATURELY WORN. CONSEQUENTLY, THE VEHICLE IS VERY HARD TO HANDLE PROPERLY ON TURNS, AND IS BECOMING A SAFETY ISSUE. FOR THREE MONTHS MY MECHANIC HAS BEEN TRYING TO SECURE THIS PART FROM MINI USA TO NO AVAIL. MEANWHILE MY CAR IS BECOMING MORE UNDRIVABLE BY THE DAY. THIS PART IS AN ESSENTIAL COMPONENT OF THE SAFETY OF THE VEHICLE. I HAVE PETITIONED BMW FOR AN ANSWER, AND AFTER TWO WEEKS OF PEOPLE AVOIDING THE ISSUE, IT SEEMS THE PART REMAINS UNAVAILABLE. MINI USA(BMW)'S BEST RESPONSE WAS TO ASK ME TO DRIVE BACK TO MA TO HAVE THE CAR LOOKED AT, WHICH POINT THEY MAY OFFER ME A LOANER. BUT THIS IS BESIDE THE POINT: ASIDE FROM NOT PROVIDING AN ESSENTIAL COMPONENT THAT AFFECTS THE SAFETY OF THE VEHICLE, THEY WANT ME TO WASTE A DAY DRIVING TO MA, THEN PAY THE DEALER'S OVER-INFLATED SERVICE CHARGES, BECAUSE THEY MADE IT CLEAR ON THE PHONE THEY WILL NOT SELL THIS PART TO NON-MINI REPAIR FACILITIES WHEN IT FINALLY DOES ARRIVE (THERE IS STILL NO DATE FOR THIS, BY THE WAY). ESSENTIALLY THEY ARE COVERING UP AN ISSUE BY KEEPING THE MATTER IN-HOUSE, FAILING TO PROVIDE A COMPONENT, AND FORCING CUSTOMERS TO DRIVE HUNDREDS OF MILES AND USE ONLY THEIR FACILITIES. CLEARLY THIS IS OUTRAGEOUS AND ILLEGAL. ANY ASSISTANCE FROM YOUR OFFICE WOULD BE APPRECIATED. *TR
STEERINGAugust 18, 2014
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, IT WAS DIFFICULT TO CONTROL THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 125,000.
STEERINGAugust 6, 2014
THE STEERING KNUCKLE ON MY CAR HAS BECOME PREMATURELY WORN FOLLOWING A STEERING PUMP FAILURE, AND CONSEQUENTLY, THE STEERING HAS BECOME IMPRECISE AND THE CAR HARD TO CONTROL AROUND CURVES. I WAS NOT MADE AWARE OF THE DESIGN DEFECT (DOCUMENTED BY DOT) OF THE STEERING PUMP UNTIL I RESEARCHED THE STEERING ISSUE AND DISCOVERED THERE WAS AN 'UNOFFICIAL' RECALL TO FIX THE PUMP. MY COMPLAINT IS THAT FOR TWO MONTHS, BMW USA STILL HAS THE STEERING KNUCKLE ON BACK ORDER. MEANWHILE MY VEHICLE IS BECOMING HARDER TO DRIVE AND WILL SOON BE A SAFETY CONCERN. IT IS IMPERATIVE THAT DOT FORCE BMW USA TO MAKE THIS PART AVAILABLE IMMEDIATELY BECAUSE IT IS A CRUCIAL COMPONENT IN THE SAFETY OF THE VEHICLE. *TR
STEERING,ELECTRICAL SYSTEMJuly 26, 2014
WHILE DRIVING AROUND TOWN THE POWER STEERING QUIT WORKING MAKING THE CAR VERY HARD TO TURN. IT WAS NOT NOTICEABLE DRIVING STRAIGHT, BUT WHEN TAKING A LEFT OR RIGHT TURN YOU ALMOST CANNOT MAKE THE TURN UNLESS YOU REALLY CRANK ON THE STEERING WHEEL. THIS PROBLEM HAS BEEN HAPPENING INTERMITTENTLY WITHOUT NO WARNING. IN ORDER TO GET THE POWER STEERING BACK, THE IGNITION HAS TO BE COMPLETELY SHUT OFF, AND THEN RESTARTED. *TR
ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS,SEAT BELTSJuly 23, 2014
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT NOTICED THAT THE VEHICLE'S AIR BAG WARNING INDICATOR WAS CONSTANTLY ILLUMINATED AND BOTH FRONT WINDOWS HESITATED TO ROLL UP AND DOWN. ALSO, THE AIR BAG INDICATOR WOULD ILLUMINATE WHEN THE FRONT SEAT BELTS WERE BUCKLED OR UNBUCKLED. THE DEALER STATED THAT THERE WAS A POSITIVE CABLE IN THE FUSE BOX THAT MALFUNCTIONED. THE CONTACT WAS INFORMED THAT THE FAILURE COULD DESTROY THE ELECTRICAL SYSTEM, CAUSE A FIRE, AND KEEP THE AIR BAG FROM DEPLOYING IN A CRASH. THE SEAT BELT BUCKLES WERE REPAIRED, BUT THE FAILURE RECURRED. THE DEALER ALSO DISCOVERED THAT THE CABLE WAS BEING STRETCHED AND THE CENTER SWITCH PACK CASE WAS SEPARATED, WHICH COULD CAUSE THE WINDOWS TO DETACH FROM THE VEHICLE WHILE DRIVING HIGH SPEEDS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 124,500.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMJuly 16, 2014
MERGING ONTO INTERSTATE I ACCELERATED AND SUDDENLY LOST POWER. ENGINE WAS RUNNING BUT I COULD NOT GET ANY SPEED. EML MESSAGE LIT UP ON DASH. THIS WAS VERY DANGEROUS SITUATION, LOSING POWER AS I MERGED WITH TRAFFIC THAT WAS GOING AT HIGHWAY SPEED. I MANAGED TO LIMP TO SIDE OF THE ROAD. SHUTTING OFF CAR AND RESTARTING RESET SOMETHING AND EML MESSAGE DISAPPEARED AND ENGINE OPERATED NORMALLY. GOOGLING PROBLEM SHOWED MY EXPERIENCE WAS NOT UNIQUE AND THAT COULD EXPECT IT TO OCCUR AGAIN. AND IT SEEMS DEALER CAN ONLY DIAGNOSE SOURCE OF PROBLEM IF ERROR MESSAGE IS ON. *TR
AIR BAGS,SEAT BELTS,SEATSMay 29, 2014
MY 2004 MINI COOPER S HAS A PASSENGER SEAT BELT/AIR BAG LIGHT THAT IS ILLUMINATED AT ALL TIMES. ORIGINALLY, IT WAS SPORADIC, AND CONNECTING THE SEAT BELT WOULD CAUSE THE LIGHT TO GO OFF. NOW IT IS LIT ALL THE TIME, WHETHER THERE IS A PASSENGER IN THE SEAT OR NOT. I WAS TOLD TODAY THAT THE SENSOR IS BAD AND WILL COST $1600 TO FIX, WHICH INCLUDES COMPLETELY REPLACING THE ENTIRE PASSENGER SEAT. MY MECHANIC SAYS THAT THE AIR BAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. THIS IS MOST CONCERNING. OBVIOUSLY, THE DEFAULT SHOULD BE FOR THE AIRBAG TO DEPLOY. WHAT IF I AM IN AN ACCIDENT AND MY PASSENGER IS GRAVELY INJURED (OR KILLED!)?? UNACCEPTABLE! I HAVE READ THAT BMW HAS ISSUED A RECALL FOR BMW MODELS WITH A SIMILAR PROBLEM. MINI COOPER SHOULD BE INCLUDED IN THE RECALL, AS THEY ARE MADE BY BMW, OFTEN USING THE SAME PARTS! WHERE IS THE OVERSIGHT?!? *TR
STEERINGMay 26, 2014
STEERING FAILURE WHILST ON HIGHWAY, HEADED TO THE GRASS CURB, SMOKE IN CABIN (SMELT OF BURNING WIRE INSULATION). DID MANAGE TO RELEASE THE HOOD AND OPEN TO SEE IF I COULD EXTINGUISH, FIRE WAS FOCUSED DIRECTLY BEHIND THE ENGINE UNDER EXHAUST MANIFOLD. NOTHING TO DUE BUT WAIT FOR THE FIRE TRUCK, CAR COMPLETELY BURNED FRONT TO BACK, NOTHING LEFT TO SALVAGE. *TR
Fire reported
NHTSA #10594103STEERINGMay 1, 2014
THE POWER STEERING QUIT WORKING WHILE DRIVING VEHICLE, CONTACT WAS MADE WITH THE MINI DEALER IN NASHVILLE TN AND I INQUIRED ABOUT A RECALL ON THE POWER STEERING AND WAS TOLD NO RECALL WAS PLACED ON THIS VEHICLE. *TR
STEERINGApril 15, 2014
REPLACEMENT OF POWER STEERING PUMP PER RECALL, BUT UNABLE TO STEER WITHOUT REPLACEMENT OF U JOINT ALSO. *TT
STEERING,POWER TRAIN,ENGINEMarch 6, 2014
1) AUTOMATIC TRANSMISSION BUSTED. CAR STALLED DANGEROUSLY ON THE HIGHWAY. 2) POWER STEERING PUMP BUSTED. STEERING LOCKED DANGEROUSLY ON THE ROAD AND COULD NOT BE MOVED. *TR
STEERINGMarch 3, 2014
AFTER DRIVING FROM SAN FRANCISCO TO BURLINGAME, CALIFORNIA, I TURNED OFF THE ENGINE. WHEN I RETURNED 10 MINUTES LATER, I LOST POWER STEERING WHEN I STARTED THE CAR. ON THAT SAME DAY, I DROVE FROM BURLINGAME BACK TO SAN FRANCISCO. I TURNED OFF THE ENGINE. 5 MINUTES LATER, I LOST POWER STEERING AGAIN WHEN I STARTED THE ENGINE. THE CAR IS EXTREMELY DIFFICULT TO TURN WITHOUT POWER STEERING, ESPECIALLY AT LOW SPEEDS. *TR
ELECTRICAL SYSTEMFebruary 27, 2014
TRAVELING EAST ON 376 APPROX. ONE MILE FROM THE SQUIREL HILL TUNNELS, A WOMEN IN ANOTHER VEHICLE ALERTED ME, TRYING TO TELL ME MY CAR WAS ON FIRE. I PULLED OFF THE HIGHWAY TO THE SIDE OF THE ROAD, PULLED UP THE HOOD AND SAW FIRE. I CALLED 911 AND THE FIRE COMPANY CAME AND PUT OUT THE FIRE. GOOGLED THE INTERENET AND FOUND THERE WAS APPROX 200,000 CASES OF FIRE WITHOUT THE MANUFACTURE RECALLING ALL VEHICLES.
Fire reported
NHTSA #10568443POWER TRAINDecember 19, 2013
WE PURCHASED A NEW 2004 MINI-COOPER R50 AND PAID EXTRA FOR INSTALLATION OF A CVT TRANSMISSION. THE CVT ' (SPORT MODE)' FAILED IN 2010, JUST 2 YEARS AFTER ITS WARRANTY EXPIRED AND WITH ONLY 35,147 MILES DRIVEN. WE WERE TOLD THAT IT COULD COST BETWEEN $2,000 AND $9,000 TO REPAIR/REPLACE THE SPORT MODE' FUNCTION, AND SINCE THE AUTOMATIC TRANSMISSION IS STILL OPERATING, WE DECIDED TO AVOID THE UNCERTAINTY OF COSTLY REPAIRS AND MAKE SURE NO ONE ELSE DRIVES THIS VEHICLE. SINCE THEN, WE HAVE LEARNED OF OTHER PREMATURE CVT FAILURES AND THREE CLASS-ACTION LAWSUITS REGARDING THIS TRANSMISSION: AARONS V. BMW OF NORTH AMERICA, LLC [XXX],BONOMO V. BMW[XXX], AND BOURNE-MILLER V. BMW[XXX]. PREMATURE 'SPORT-MODE' FAILURE CAN CAUSE PERMANENT DAMAGE TO A $9,000 TRANSMISSION WITH DEADLY CONSEQUENCES ON U.S. HIGHWAYS AT HIGH SPEEDS. CLASS ACTION LAWSUITS DO NOT ADDRESS THIS PROBLEM, AND WE HAVE 'OPTED-OUT' OF PARTICIPATION IN THEM. PLEASE INVESTIGATE THE EXTENT OF PREMATURE CVT FAILURES IN THE MINI-COOPER AND ISSUE A RECALL APPROPRIATE TO REMEDY THIS POTENTIALLY DEADLY DEFECT. PLEASE LET US KNOW IF MORE INFORMATION OR DOCUMENTATION IS REQUIRED. UNDER PENALTIES OF PERJURY IN THE STATE OF CALIFORNIA I SWEAR THAT THE FORGOING DETAILS ARE ACCURATE AND TRUTHFUL TO THE BEST OF MY ABILITY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINENovember 12, 2013
I HAVE A 2004 MINI COOPER IT HAS RECENTLY REACHED 87000 MILES AND THE CVT TRANSMISSION IS FAILING. NORMALLY YOU CHANGE YOUR TRANSMISSION FUEL EVERY 25,000 TO 50,000 MILES. MY MODEL MINI COOPER HATCHBACK DOES NOT COME WITH A RESERVOIR TO CHANGE SUCH A FUEL IT WAS A GUARANTEE BY THE MANUFACTURER THAT THESE MODELS WOULD NOT NEED SUCH A SERVICE AND THAT THE TRANSMISSION WOULD BE FINE THROUGHOUT THE LIFETIME OF THE CAR. WHAT WORRIES ME IS THAT I HAVE NOT BEEN ABLE TO DRIVE MY MINI OVER 50MPH DUE TO THE INCREASE OF RPM'S. WITHOUT THE SPEED INCREASE IT IS NOT SAFE FOR ME TO DRIVE ON THE HIGHWAYS AS I NORMALLY WOULD. A CVT TRANSMISSION REPLACEMENT COULD COST THOUSANDS. BUT MORE IMPORTANTLY I'M WORRIED ABOUT MY SAFETY ITS POSSIBLE THAT MY TRANSMISSION COULD FAIL WHILE MOBILE. THATS MY MAIN CONCERN. I RECENTLY READ THAT THERE HAS BEEN A LAWSUIT ADDRESSING THESE ISSUES. IT IS BMW'S DUE DILIGENCE TO ADDRESS THIS MATTER SEEING HOW THOUSANDS OF CITIZENS ARE OPERATING THIS MACHINERY ON A DAILY BASIS. *TR
STEERINGNovember 5, 2013
2004 MINI COOPER STEERING BECOMES HARD TO STEER SUDDENLY DURING DRIVING AND ALSO AT TIMES AFTER A RESTART FROM PARKING. AFTER A COUPLE OF RESTARTS IT APPEARS TO BE BACK TO NORMAL BUT QUICKLY BECOMES HARD TO STEER AGAIN WHILE DRIVING. DURING TURNS I FEEL KIND OF BLOCKS IN THE STEERING DURING THE TURNING THAT ARE REQUIRED TO BE COUNTERED WITH A LITTLE MORE HARD PRESSURE ON STEERING TO COMPLETE THE TURN. FEEL RISKIER TO TAKE IT FOR DOWNTOWN DRIVES THAT NEED SHARP AND PROPER TURNS INTO LANES. EVEN MORE RISKIER FOR HIGHWAY DRIVES AS NOT SURE HOW IT WILL REACT TO A QUICK LANE CHANGE OR DURING EXITS. POWER STEERING SEEMS TO NO LONGER EXIST. *TR
STEERINGOctober 3, 2013
WAS DRIVING HOME FROM WORK, WENT TO TURN A CORNER AND THE STEERING GOT VERY HARD. *TR
STEERINGOctober 3, 2013
STEERING WOULD WORK FINE SOME OF THE TIME BUT THEN BECOME VERY HARD TO TURN. *TR
STEERING,WHEELSOctober 2, 2013
POWER STEERING FAILED WHILE I WAS DRIVING THE VEHICLE AND I ALMOST CRASHED. *TR
STEERINGAugust 23, 2013
HELLO, I HAD BEEN EXPERIENCE PROBLEMS WITH THE POWER STEERING (LOOSING POWER) OF MY MINI COOPER S 2004 MODEL. IN JAN 2013, I BROUGHT MY 2004 MINI COOPER S FOR THE REPLACEMENT OF THE POWER-ASSIST STEERING FUNCTION, WHICH INCLUDE POWER STEERING HOSE ($56.25), POWER STEERING PUMP ($710.00) AND LABOR ($315.00). IN MAY 2013, I RECEIVED A NOTICE FOR THE REPAIR EXPENSE REIMBURSEMENT FROM MINI. APPARENTLY THIS PROBLEM IS KNOWN (BUT UNKNOWN TO ME) FOR MINI MODEL YEAR 2002-2205. I SUBMITTED THE REIMBURSEMENT REQUEST AND RECEIVED THE RETURN RECEIPT ON JUNE 10, 2013. SINCE THEN I HAVE ATTEMPTED TO REACH TO MINI CUSTOMER RELATION BY PHONE (1-866-275-6464) 4 TIMES AND STILL HAVE NOT RECEIVED THE REIMBURSEMENT. I AM WRITING THIS LETTER TO ASK FOR YOUR ASSISTANCE. MINI SHOULD LIVE UP TO STANDARD AND REIMBURSE MY EXPENSE. PLEASE LET ME KNOW IF YOU NEED ANY ADDITIONAL INFORMATION FROM ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
STEERINGAugust 20, 2013
YESTERDAY I WAS DRIVING HOME FROM WORK AND AS I WAS TURNING ONTO THE ACCESS ROAD TO GET ON THE HIGHWAY MY STEERING WHEEL LOCKED UP AND FORCED ME TO HIT A CURB. I WAS ABLE TO TAKE SIDE ROADS TO AVOID THE HIGHWAY AND MAKE IT HOME SAFELY. THE CURB DID DO SOME DAMAGE TO MY CAR. MAN DATE IS OCT 2004. *TR
STEERINGAugust 13, 2013
THE CAR LOSES POWER STEERING INTERMITTENTLY AND IT MAKES IT EXTREMELY DIFFICULT TO TURN. IT IS VERY DANGEROUS WHEN IT HAPPENS ON THE INTERSECTION AND I CAN'T TURN THE CAR. I DRIVE WITH MY CHILD AND THIS FREAKS ME OUT. IT HAPPENED SEVERAL TIMES AND IN MAY 2013 I RECEIVED MINI RECALL/EXTENSION OF WARRANTY LETTER AND CALLED MINI DEALER IN SACRAMENTO CA AND THEY PUT ME TO THE RECORDING MACHINE, WHERE I LEFT A MESSAGE REGARDING EXTENSION OF WARRANTY BY MINI AND TO SCHEDULE REPLACEMENT OF POWER STEERING - NO REPLY. CALLED THEM TWICE, THEY SEEM TO IGNORE MY CALLS. VERY UPSET WITH DEALER'S IGNORANCE. *TR
STEERINGJuly 24, 2013
EXITING THE INTERSTATE,I ALMOST WENT OFF THE ROAD WHEN STEERING THE CAR BECAME VERY DIFFICULT AND TURNING THE CAR WAS ALMOST IMPOSSIBLE. I PARKED THE CAR FOR ABOUT 6 HOURS, TRIED IT AGAIN, STEERING SEEMED TO HAVE RETURNED TO NORMAL. *TR
STEERINGJuly 19, 2013
HEARD CLICK WHILE TURNING WHEEL WAS ADVISED STEERING HOSE NEEDED REPLACEMENT LAST JULY 12 2012 HAD REPAIR MADE. NOW WITH ONLY 78K ON CAR HEARING CLICK AGAIN - TOOK TO MECHANIC ADVISING WHOLE POWER STEERING PUMP NEEDS REPLACEMENT. *TR
TIRESJuly 13, 2013
THE TIRE WILL NOT SEAL TO THE RIM BECAUSE OF THE SMALL NIPPLES IN THE RUBBER AROUND THE RIM OF THE TIRE. THE BACK SIDE SEAL CAN NOT HOLD TIRE PRESSURE BECAUSE OF THE NIPPLES. ALL FOUR TIRES WOULD NOT HOLD THE TIRE PRESSURE. BUILD DATE (4612) BOUGHT DISCOUNT TIRES 5540 ARAPAHO RD. DALLAS, TX 75248 972-385-0700. THEY WARRANTY THE TIRES & I BOUGHT DIFFERENT BRAND OF TIRES. I WAS SHOWN WHAT THE ISSUE WAS WITH THE TIRES & TOOK A PHOTO ON THE NIPPLES. I WAS CHARGE OTHER INSTALL FEE. THE OTHER TIRES THAT I PICK WERE THE SAME COST YOKOHOMA S WHICH THE CAR HAD BEFORE WITH ZERO ISSUES. ALL THE TIRES COULD NOT KEEP THE SAME TIRE PRESSURE WHICH CAUSED THE CAR TO DRIVE POORLY. I TOOK PHOTO OF THE SMALL NIPPLES IN THE SEAL AREA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
STEERINGJuly 2, 2013
THE POWER STEERING SYSTEM FAILED. IT APPEARS TO BE AN ELECTRICAL ISSUE BECAUSE ONCE I RESTARTED THE VEHICLE THE POWER STEERING SYSTEM RETURNED TO NORMAL. I ALMOST RAN INTO A PARKED CAR BECAUSE I COULD NOT TURN WITHOUT A LOT OF EFFORT. *TR
STEERINGJune 11, 2013
LOST ALL POWER STEERING. *TR
STEERINGJune 7, 2013
THE POWER STEERING PUMP ON MY 2004 MINI COOPER HAS GONE OUT NOW FOUR TIMES. IT BECOMES VERY HARD TO STEER AND IMPOSSIBLE TO MAKE A U-TURN OR PARALLEL PARK. IT HAPPENS INTERMITTENTLY AND WITHOUT WARNING AND IS VERY DANGEROUS.I HAVE CONTACTED MINI OF SAN FRANCISCO AND THEY REFUSE TO MAKE THE REPAIR BECAUSE THE CAR IS NOT UNDER WARRANTY. THIS IS DESPITE ACKNOWLEDGEMENT FROM BMW/MINI THAT THE PART IS FAULTY. *TR
STEERINGJune 6, 2013
FIRST INCIDENT: VEHICLE MILEAGE 37004 (12/31/2009): 2004 MINI COOPER S WAS BEING DRIVEN ON SURFACE STREETS AND POWER STEERING WAS LOST WITHOUT WARNING MAKING THE VEHICLE EXQUISITELY DIFFICULT TO TURN. UPON ARRIVAL AT A MECHANIC, THE POWER STEERING PUMP WAS DETERMINED TO BE FAULTY AND BOTH THE PUMP AND FAN WERE REPLACED. THERE WERE NO ACCIDENTS OR INJURIES ASSOCIATED WITH THIS INJURY. SECOND INCIDENT: VEHICLE MILEAGE ~55,000 (1/19/2013): SAME VEHICLE AS ABOVE WAS BEING DRIVEN ONTO A SHARP RIGHT BANKING ON RAMP TO THE I-10E FREEWAY WHEN THE POWER STEERING SUDDENLY FAILED WITHOUT WARNING. THE CAR WAS OCCUPIED BY A DRIVER AND A PASSENGER. DESPITE THE DRIVER'S QUICK REACTIONS, THE CAR HIT THE CURVES OUTER CONCRETE RETAINING WALL NEARLY HEAD ON. THE WALL COULD NOT BE AVOIDED BECAUSE OF THE LACK OF WARNING OF THE POWER STEERING FAILURE, AS WELL AS THE MINIMAL SPACE ON THE SHOULDER OF THE OUTSIDE OF THE CURVE, ESTIMATED BY THE DRIVER AS LESS THAN A CAR WIDTH WIDE. THE DRIVER WAS ESTIMATED BY A POLICE OFFICER TO BE DRIVING BELOW THE SPEED LIMIT. THE DRIVER RECEIVED CHEMICAL BURNS TO HIS UPPER EXTREMITY FROM THE AIRBAG, THE PASSENGER WAS HOSPITALIZED FOR THREE DAYS WITH A PNEUMOTHORAX AND REQUIRED A CHEST TUBE TO BE PLACED. AN EXTENDED WARRANTY WILL NOT PREVENT PEOPLE FROM BEING INJURED, BUT A RECALL WILL. UPDATED 06/12/13*LJ UPDATED 07/10/13*LJ *TR
Crash reported2 injury(ies)
NHTSA #10515511STEERINGJune 4, 2013
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL DRIVEWAY, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED AND THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TR
STEERINGJune 1, 2013
I WAS DRIVING 45-50 MILES AN HOUR ON I95S OVER THE Q BRIDGE NEAR NEW HAVEN. I TURNED GENTLY TO THE RIGHT HAND LANE AND COULD NOT STEER THE CAR TO STRAIGHTEN UP. I WAS UNABLE TO STEER THE CAR AT ALL. I TRIED TO BRAKE BUT IT DID NOT HELP. NOTHING LIKE THIS HAPPENED BEFORE. MY CAR WAS BOUNCED FROM ONE SIDE OF THE CONCRETE BARRIER TO THE OTHER. ALL AIRBAGS WERE DEPLOYED. THE CAR WAS TOTALED. I WAS DEEMED TO BE AT FAULT. I SUSTAINED SEVERE SPINAL INJURY AND REQUIRED MAJOR SURGERY IMMEDIATELY. I WAS UNABLE TO WORK FOR OVER 3 MONTHS. I GOT REIMBURSEMENT FROM MY INSURANCE FOR THE CAR,S KBB VALUE. I THINK THE CAR WAS TAKEN TO HARTFORD. I HAVE NOT BEEN ABLE TO FILE THIS COMPLAINT UNTIL NOW DUE TO MY PHYSICAL DISABILITY. PLEASE INVESTIGATE THIS CASE FOR STEERING FAILURE. *TR
Crash reported
NHTSA #10514660STEERINGMay 24, 2013
I WAS DRIVING TO WORK MY STEERING ALL OF A SUDDEN BECAME HARD TO TURN I HIT THE CURB AND BLEW TWO TIRES. *TR
Crash reported
NHTSA #10513474STEERINGMay 20, 2013
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING SYSTEM SEIZED WHILE THE CONTACT WAS CHANGING LANES. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC HOWEVER, NO DETAILS REGARDING THE STEERING SYSTEM DEFECT WAS PROVIDED BY THE MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000.
STEERINGMay 14, 2013
MY DAUGHTER HAD BEEN DRIVING MY CAR WITH NO PROBLEMS, WHEN SHE PARKED TO PICK ME UP I PUT THE CAR IN REVERSE AND WAS BARELY ABLE TO GET OUT OF THE PARKING STALL THE STEERING WAS SO HARD. I THEN HAD TO DRIVE HOME USING EVERY OUNCE OF STRENGTH I HAD, WHILE MAKING SURE NOT TO HIT ANYTHING. I TOO HAVE RESEARCHED THIS AND AM TRULY DISAPPOINTED WITH BMW. *TR
STEERINGMay 13, 2013
I WAS ON AN EXIT RAMP FROM THE HIGHWAY AND AROUND THE CURVE I FELT THE STEERING STIFFEN. WHEN I HAD TO TURN RIGHT I HAD TO SWING VERY WIDE INTO THE OTHER LANE BECAUSE I HAD NO POWER STEERING. THANK GOD NO ONE WAS THERE! IT RETURNED AFTER I SHUT MY CAR OFF AFTER PULLING INTO A PARKING LOT. THEN THE NEXT DAY IT DID IT AGAIN. TODAY IT WENT OUT AND HASN'T RETURNED YET. MY HUSBAND CHECKED TO MAKE SURE THE FAN WORKED AND IT DOES. THIS IS A KNOWN TO BMW PROBLEM AND NO RECALL IN THE USA. CANADA HAS A RECALL. TELL ME PLEASE, WHY WE DO NOT? *TR
STEERINGMay 4, 2013
I WAS EXITING INTERSTATE AND SLOWING TO A STOP WHEN STEERING WHEEL NO LONGER WORKED EASILY. THE STEERING WHEEL BECAME HARD TO TURN, I WAS ABLE TO PULL OVER AND AVOID AN ACCIDENT. *TR
STEERING,ELECTRICAL SYSTEMMay 1, 2013
I DROVE MY SISTER'S 2004 MINI COOPER SOMETIME IN SPRING OF 2012 TO CHECK ON WORK DONE FROM THE DEALERSHIP. AS I YIELDED INTO A ROUNDABOUT AND ENTERED IT, THE POWER STEERING CUT OFF WHICH STEERING EFFORT BECAME VERY HEAVY AND VERY NEARLY HAD A COLLISION WITH ANOTHER VEHICLE. I SISTER INFORMED ME AFTERWARDS THAT THE ISSUE JUST HAPPEN RECENTLY OCCURRED TO HER TOO, AS SHE EXITED A HIGHWAY EXIT RAMP AT NEARLY 55MPH, AND POWER STEERING HAD FAILED. LUCKILY, SHE WAS ABLE TO REACT QUICKLY WITH THE POWER STEERING LOSS. PULLED TO THE SIDE, SHUT THE VEHICLE, AND TURNED ON THE VEHICLE AGAIN, AND POWER STEERING CAME BACK ON. IT HAS INTERMITTENTLY GOING OFF/ON W POWER SINCE THEN WHICH THE DEALER RECOGNIZES, BUT WARRANTY HAS BEEN EXPIRED SINCE IT'S 9 YEARS AND OVER 100,000 MI. AND WE ARE LEFT WITH A BILL AT AROUND $1,400 AVERAGE. $800 IN PARTS ALONE. THERE ARE MANY MINI CUSTOMERS KNOWN TO HAVE THIS ISSUE OF POWER STEERING LOSS IN THEIR EARLY MODELS TOO, SAME AS MY SISTER'S YEAR MODEL. SO FAR FORTUNATELY, THERE ARE NO INJURIES NOR FATALITIES DIRECTLY FROM THIS POWER STEERING LOSS FROM WHAT I KNOW OF. BUT MANY ARE FACED WITH THIS LARGE REPAIR WITH WE'RE FACING, AND SOME MAY FOREGO/ DELAY REPAIRING IT. TRANSPORT CANADA, RECOGNIZES THIS AS A SAFETY ISSUE, AND RECALLED ABOUT 9,000 MINI'S LAST YEAR. AND THE POWER STEERING PUMP PART IS NO DIFFERENT THAN THEIRS. WHEN ARE WE GOING TO ACT LIKE OUR NEIGHBORS? UNTIL WE GET SOMEONE HORRIBLY INJURED OR KILLED?! OR HAVE MINI CUSTOMERS SUCH MY SISTER FACING THIS LARGE REPAIR ORDER ON THIS DEFECTIVE PART THAT'S KNOWN TO FAIL PREMATURELY? THIS IS A SERIOUS GAMBLE WITH LIVES. *TR
STEERINGApril 21, 2013
I HAD PARKED MY CAR AT A DONUT SHOP AND WHEN I CAME OUT AND STARTED THE CAR AND GO, IT WAS VERY HARD TO TURN. I HAD TO CALL A FRIEND TO HELP ME TOW IT TO MY HOUSE. *TR
POWER TRAIN,ENGINEApril 10, 2013
I WAS DRIVING DOWN I80 AND MY CAR STARTED TO KICK AND SPUTTER THEN THE ENGINE LIGHT WENT ON AND I DROPPED SPEEDS AND ALMOST GOT REAR ENDED BY THE CAR BEHIND ME HE SWERVED HONKED HIS HORN AND GAVE ME THE FINGER. I TOOK IT TO A SHOP AND THEY TOLD ME THE TRANSMISSION NEEDS TO BE REPLACED AND THE NUMBER THREE CYLINDER BLEW OUT AND I WOULD NEED TO REPLACE THE HEADGASKET AND REFURBISH THE ENGINE. WHEN I FIRST BOUGHT THE CAR IT WOULD PERIODICALLY KICK AND STALL OUT ON ME I TOOK IT BACK TO THE DEALER SHIP THEY TOLD ME IT WAS JUST THE ENGINE BREAKING IN. A COUPLE WEEKS LATER I SAW THE OIL WAS A LITTLE LOW AND AGAIN IT KICKED AND STALLED. I TOOK IT BACK IN THEY SAID THEY HAD TO REPROGRAM THE TRANNY. *TR
STEERINGApril 9, 2013
POWER STEERING PUMP FAILURE. *TR
STEERING,ENGINE AND ENGINE COOLING,POWER TRAINApril 3, 2013
2004 MINI COOPER. CONSUMER REQUESTS ASSISTANCE FOR HAZARDOUS VEHICLE TRANSMISSION AND STEERING WHEEL. *SMD THE CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING ON A BUSY HIGHWAY.
STEERINGApril 2, 2013
THE STEERING BECAME VERY TIGHT AND THE STEERING WHEEL WAS VERY HARD TO TURN. THE SUDDEN LOSS OF POWER STEERING WAS VERY SCARY AT NORMAL STREET SPEEDS. SHUTTING OFF THE CAR AND RESTARTING IT WILL RETURN THE STEERING TO NORMAL ONLY FOR A LITTLE BIT...AFTER A FEW MINUTES THE POWER STEERING IS GONE AGAIN. *TR
STEERINGMarch 28, 2013
I BOUGHT MY USED MINI COOPER S (64,686 MILES) FROM HONDA DEALERSHIP - SERRAMONTE (DALY CITY, CA) ON MARCH 13, 2012. I'M THE SECOND OWNER OF THIS VEHICLE. THE STEERING PROBLEM FIRST OCCURRED ON JUNE 2012, BUT IT WAS TEMPORARY. WHILE DRIVING THE STEERING WHEEL BECAME HARD TO MANEUVER FROM LEFT TO RIGHT. I HAD TO PULL OVER AND STOPPED THE CAR TO SEE WHAT'S WRONG. IT CAME BACK TO NORMAL AFTER I TURNED ON THE ENGINE. THE STEERING PROBLEM WOULD HAPPEN OCCASIONALLY, I WOULD DO THE SAME PROCEDURES AND THE STEERING WOULD GO BACK TO NORMAL AGAIN. TODAY (3/27/13), WHILE I WAS DRIVING AT 35 MPH IN THE RESIDENTIAL AREA, I NOTICED MY STEERING WHEEL STIFFEN LIKE LAST TIME. I STOPPED AND TURNED OFF THE ENGINE AND FIRED IT BACK UP. THIS TIME, IT STAYED STIFF PERMANENTLY. I HAD TO DRIVE THE CAR BACK HOME DURING RUSH HOURS. LUCKILY I MANAGED TO GET HOME WITHOUT GETTING INVOLVED IN AN ACCIDENT. I CHECKED THE STEERING FLUID LEVEL UNDER THE HOOD AND FOUND OUT THAT IT WAS FULL. I GOOGLED THE STEERING PROBLEM ON THE 2004 MINI COOPER S, I CAME TO FIND OUT THE SAME PROBLEMS WERE EXPERIENCED BY MANY MINI OWNERS. I NEED YOUR ADVICE AS SOON AS POSSIBLE ON HOW I CAN GET MY CAR REPAIRED BEFORE IT CAUSE A MAJOR ACCIDENT ON THE ROAD. THIS IS THE ONLY VEHICLE I HAVE TO MAKE A LIVING. BECAUSE OF THESE COMMON STEERING PROBLEMS, I HOPE MINI WOULD TAKE FULL RESPONSIBILITY FOR THIS. *TR
Crash reported
NHTSA #10504782STEERINGMarch 23, 2013
SUDDEN LOSS OF POWER STEERING, COULDN'T TURN WHEEL ,HIT CURB. *TR
Crash reported
NHTSA #10504279STEERINGMarch 19, 2013
POWER STEERING RANDOMLY GOES OUT ON CAR. LOW-SPEED FAN HAS SEIZED, DAMAGING POWER STEERING PUMP. CAR HAS NO POWER STEERING AT ALL. *TR
STEERINGMarch 17, 2013
I STOPPED MY CAR IN A PARKING LOT TO RUN SOME ERRANDS. WHEN I RETURNED TO MY CAR AND GOT IT STARTED, I REALIZED THAT THE POWER STEERING OF MY CAR BECAME REALLY STIFF. IT WAS REALLY HARD FOR ME TO STEER MY CAR LEFT AND RIGHT. THE POWER STEERING OF MY CAR NO LONGER FUNCTION AS BEFORE AND IT WAS REALLY DIFFICULT FOR ME TO DRIVE ON THE ROAD, ESPECIALLY WHEN I HAVE TO TURN LEFT OR RIGHT AT A ROAD JUNCTION. *TR
STEERINGMarch 15, 2013
MY POWER STEERING IS FAILING. IT CAUSES MYSELF OR WHEN MY WIFE DRIVES (WITH BOTH MY YOUNG CHILDREN IN THE CAR) TO COME AND GO INTERMITTENTLY. AT TIMES IN PARKING LOTS OR EVEN AT HIGHWAY SPEEDS IT WILL GO FROM NORMAL USAGE AND EASE OF USE TO HEAVY MANUAL STEERING. THIS NEEDS TO BE ADDRESSED MORE THEN JUST "BEING LOOKED INTO." THIS IS VERY DANGEROUS AND COULD/WILL CAUSE LOSS OF LIFE IF NOT RESOLVED PER BMW/MINI COOPER AND IT'S OWNERSHIP. I LISTED IT AS "CRASH" IN THE YES FORM. SO FAR IT HAS ONLY BEEN INTO THE CURB A FEW TIMES AT TYPICAL PARKING SPEEDS. SO FAR IS THE STATEMENT HERE. THIS WILL BECOME AN ISSUE IF NOT RESOLVED AND I HOPE THAT IT IS JUST A CURB AND NOT ANOTHER CAR/FAMILY THAT ARE AFFECTED DUE TO THIS "KNOWN" ISSUE. *TR
Crash reported
NHTSA #10503082STEERINGMarch 6, 2013
LOSS OF POWER STEERING ON MY 2004 MINI COOPER. THIS PROBLEM COMES AN GOES AND MY LOCAL SERVICE STATION SAID THE PUMP HAS A CRACK. *TR
STEERINGMarch 4, 2013
POWER STEERING FAILURE. UNKNOWN CAUSE. *TR
STEERINGFebruary 25, 2013
WHILE DRIVING ON I95 GOING AROUND A CURVE, MY STEERING COLUMN LOCKED UP. I WAS ABLE TO PULL OVER TO THE SHOULDER. IT HAS HAPPENED A FEW TIMES BUT I WAS ABLE TO PULL OVER AND WASN'T SURE WHAT TO TELL MY MECHANIC SINCE IT WAS SO RANDOM. THIS WEEKEND AS I DROVE THROUGH AN INTERSECTION MAKING A LEFT TURN, WITH MY CHILDREN IN THE CAR, IT LOCKED UP AFTER MONTHS OF NOT RECURRING. I WAS ABLE TO STOP IN TIME BEFORE COLLIDING WITH ONCOMING CARS AT THE RED LIGHT BUT IT WAS VERY SCARY FOR ALL OF US. I AM APPALLED MINI HAS NOT ISSUED A RECALL CONSIDERING THE PRECIOUS LIVES THAT ARE AT STAKE. I SUPPOSE IT WILL TAKE A FATALITY FOR SOMEONE TO RECALL THIS DEFECTIVE PART. *TR
STEERINGFebruary 23, 2013
POWER STEERING ASSIST INTERMITTENTLY FAILED MULTIPLE TIMES TODAY AT VARIOUS SPEEDS. TURNING THE CAR OFF AND BACK ON AGAIN SEEMS TO TEMPORARILY FIX THE PROBLEM BUT AFTER SOME TIME, THE POWER ASSIST WILL FAIL AGAIN. CAR IS VERY DIFFICULT TO STEER WITHOUT POWER ASSIST. *TR
STEERINGFebruary 14, 2013
POWER STEERING WENT OUT AS WE WERE DRIVING DOWN THE ROAD. ALMOST CAUSED AN ACCIDENT. POWER STEERING STILL OUT. I JUST READ UP AND IT SEEMS EVERYONE'S WAITING FOR THE RECALL. THIS IS DANGEROUS!! *TR
STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTINGFebruary 12, 2013
DRIVING OFF-RAMP AT 35 MPH POWER STEERING STOPPED FUNCTIONING AND STEERING BECAME REALLY HARD, LIGHTS WENT OFF, AC STOPPED WORKING, AND LOTS OF ENGINE LIGHTS CAME UP, ALMOST CRASHED WHEN TURNING A CORNER AND ENGINE STARTED FAILING.....GOT HOME AND SHUT OFF CAR, WHEN TRIED TO TURN ON AGAIN, IT FAILED TO START....... *TR
STEERINGJanuary 27, 2013
2004 MINI COOPER OCCASIONALLY WOULD LOSE POWER STEERING ONCE EVERY COUPLE MONTHS AFTER A FEW YEARS OF OWNING IT. TURNING OFF CAR AND STARTING IT BACK UP WOULD ALWAYS RESOLVE IT. WHILE DRIVING DOWN HIGHWAY AT 60MPH, LOST POWER STEERING. COULD NOT PULL OVER IMMEDIATELY. TOOK EXIT RAMP WITH A SHARP CURVE, COULD BARELY MAKE IT AROUND THE CURVE, ENDED UP ON THE SHOULDER. EASILY COULD HAVE BEEN AN ACCIDENT, OR WORSE. *TR
STEERINGJanuary 21, 2013
BEGINNING EARLY 2012 (APPROX), THERE WAS INTERMITTENT POWER STEERING FAILURE; THE FREQUENCY INCREASED THROUGH 2012. TOTAL POWER STEERING FAILURE AS OF JANUARY 19, 2013. MECHANIC ADVISES THIS IS A FAILURE OF THE POWER STEERING PUMP - A WELL KNOWN ISSUE WITH 2004 MINI COOPERS. *TR
STEERINGJanuary 10, 2013
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS SHUTDOWN AND RESTARTED AND AFTER A FEW MINUTES, OPERATED AS DESIGNED. THE VEHICLE HAD NOT BEEN DIAGNOSED BY A MECHANIC BUT THE CONTACT WAS SURE THAT THE POWER STEERING PUMP WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 91,000.
STEERINGJanuary 9, 2013
TOOK MY CAR INTO THE MECHANIC TO HAVE IT LOOK AT FOR A NEW CLUTCH. THEY NOTICED THE POWER STEERING PUMP WAS LEAKING. THEY REPLACED THE FLUID AND CAUTIONED ME ABOUT GETTING IT REPLACED SOON. *TR
STEERINGJanuary 8, 2013
I WAS DRIVING HOME ON THE HIGH WAY FROM MY FRIENDS HOUSE , WHEN ALL OF THE SUDDEN MY STEERING GOT HARD AND I WAS GOING ABOUT 65MPH, I PULLED OVER AND SHUT MY CAR OFF WONDERING WHAT HAD HAPPENED, TURNED IT BACK ON AND IT WORKED FINE BUT IT FELT LIKE IT WAS GETTING HARD, AGAIN LIKE IT WOULD GET HARD AND LET GO REAL QUICK , STARTED DRIVING REALLY SLOW UNTIL MY NEAREST EXIT AND IT GOT REALLY HARD BEFORE I GOT OFF THE HIGHWAY, AND IT STAYED THAT WAY UNTIL I GOT HOME AND ITS BEEN HAPPENING SINCE. *TR
STEERINGDecember 31, 2012
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED INTERMITTENTLY AND THE STEERING WHEEL BECAME HARD TO TURN. THE FAILURE OCCURRED FOR A BRIEF MOMENT AND THE STEERING RETURNED TO NORMAL FUNCTION. HOWEVER, THE FAILURE BECAME PERMANENT OVER TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AT THE POWER STEERING PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,416 AND THE CURRENT MILEAGE WAS 88,570.
STEERINGDecember 31, 2012
POWER STEERING PUMP FAILED AT SPEED. WAS VERY DIFFICULT TO CONTROL THE VEHICLE AND PRESENTED A HAZARD TO ME AND THE VEHICLES AROUND ME. THIS IS A COMMON AND KNOWN ISSUE ON MANY MINIS OF SIMILAR YEAR, SHOULD NOT OCCUR TO DUE THE SAFETY HAZARDS. *TR
STEERINGDecember 6, 2012
POWER STEERING HAS FAILED ON 2004 MINI COPPER TWICE. THIS IS THE SECOND OCCURRENCE IN 1.75 YEARS. THIS IS A SAFETY CONCERN ESPECIALLY AS A CITY DRIVER WHERE THE NEED EXISTS TO PARALLEL PARK, PARK IN PARKING DECKS, AND DRIVING AND TURNING ON NARROW STREETS WITH TRAFFIC. THERE IS NOT ALWAYS THE OPTION TO MAKE A WIDE TURN. MODEL YEARS 04 AND 05 HAVE THIS ISSUE AND MINI HAS NOT ADDRESSED. IN ADDITION THEY HAVE NOT MADE IT AN AFFORDABLE REPAIR. *TR
STEERINGDecember 3, 2012
BACKING OUT OF PARKING SPACE AND UPON SHIFTING FROM REVERSE TO DRIVE AND STARTING FORWARD POWER STEERING WENT OUT. VERY DIFFICULT TO OPERATE CAR DUE TO DIFFICULTY STEERING. *TR
STEERINGNovember 30, 2012
MY 2004 MINI COOPER HAS HAD MULTIPLE INCIDENTS WHERE THE POWER STEERING PUMP FAILS. IT HAS FAILED NUMEROUS TIMES, SOME EVEN WHILE DRIVING. THE PROBLEM STARTS IF THE STEERING WHEEL IS CRANKED ALL THE WAY FOR A TIGHT TURN, GRADUAL TURN OR DOES NOT TURN ON WHEN THE CAR STARTS. SOMETIME THE PUMP WILL RESET IF THE CAR IF SHUT OFF THEN ON AGAIN OR THE PUMP REGAINS PRESSURE. I HAVE CHECKED THE PUMP ITSELF, THERE ARE NO LEAKS, FLUID IS FILLED TO THE APPROPRIATE LEVEL AND NO OTHER ISSUES HAVE COME UP. THIS IS A VERY DANGEROUS THING TO HAVE HAPPEN WHILE DRIVING AND NEEDS TO BE RESOLVED. IT IS A COSTLY REPAIR THAT I FIND BMW SHOULD ASSIST WITH BEING THAT THE PUMP APPEARS TO BE FAULTY. *TR
STEERINGNovember 26, 2012
POWER STEERING WHEEL SUDDENLY FAILED AND BECAME STIFF WHILE GETTING OFF FREEWAY. TOOK GREAT FORCE TO TURN STEERING WHEEL TO STEER CAR. LUCKILY ABLE TO STOP CAR SAFELY. *TR
STEERINGNovember 24, 2012
WHILE DRIVING HOME AS I TURNED INTO MY STREET THE STEERING POWER SUDDENLY WENT OUT CAUSING ME TO DRIVE INTO THE INCOMING TRAFFIC LANE, LUCKILY THERE WERE NO VEHICLES BUT IF THERE WOULD HAVE BEEN ANY VEHICLES I COULD HAVE BEEN IN A FRONT COLLISION. THE FACT THAT THIS HAPPENS WHILE DRIVING MAKES THIS ISSUE EXTREMELY DANGEROUS. *TR
STEERINGNovember 7, 2012
LEFT HOME WITH NO POWER STEERING ISSUES. HALF WAY TO WORK, DRIVING ON THE HIGHWAY AND BEGAN TO TAKE A RIGHT HAND CURVE IN THE ROAD AND OUT OF NO WHERE THERE IS NO POWER STEERING. NO WARNING OR INDICATION THAT ANYTHING WAS WRONG PRIOR TO THIS. LUCKILY I REACTED QUICKLY AND THE CURVE WAS NOT TOO SHARP BECAUSE I WAS IN THE RIGHT HAND LANE WITH CARS TO THE LEFT OF ME AND BEHIND ME. WOULD HAVE BEEN BAD NEWS HAD THE CURVE BEEN A LITTLE SHARPER. I CHECKED THE POWER STEERING FLUID LEVEL AND IT WAS FULL. WHEN I TURNED THE CAR OFF AND BACK ON AGAIN, THE POWER STEERING WAS WORKING AGAIN. DROVE THE CAR AGAIN LATER IN THE DAY, WHEN I STARTED THE CAR EVERYTHING WAS WORKING PERFECTLY AND THEN PART WAY TO MY DESTINATION THE POWER STEERING WENT OUT AGAIN. *TR
STEERINGOctober 27, 2012
THE POWER STEERING CUT OUT WHILE DRIVING AROUND TOWN. AFTER DRIVING FURTHER ABOUT 20 MINUTES, POWER STEERING RETURNED. POWER STEERING NOW ACTS ERRATICALLY, OPERATING SOMETIMES AND NOT OTHERS. POWER STEERING PERIODICALLY DOES NOT OPERATE. *TR
STEERINGOctober 26, 2012
TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO CONTINUE DRIVING. ON A SEPARATE OCCASION THE CONTACT NOTICED THAT THE ELECTRIC POWER STEERING PUMP REMAINED IN CONTINUOUS OPERATED ALTHOUGH THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED, WHICH POSED A FIRE HAZARD. THE POWER STEERING PUMP WAS DISCONNECTED. THERE WAS A CONCURRENT INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11005 (STEERING:ELECTRIC POWER ASSIST SYSTEM) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
STEERINGOctober 25, 2012
WHILE TAKING A CORNING MY POWER STEER ABRUPTLY VANISHED ALMOST CAUSING ME TO CRASH. VERY DANGEROUS. HAVE HEARD OF THIS HAPPENING WITH MANY OTHER MINIS AROUND THE SAME AGE. *TR
STEERINGOctober 23, 2012
TL* THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT SHUT OFF THE ENGINE AND AFTER RESTARTING, THE VEHICLE REGAINED POWER STEERING CAPABILITIES. THE POWER STEERING CONTINUED TO FAIL INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
STEERING,ELECTRICAL SYSTEMOctober 20, 2012
12-4-10: THE POWER STEERING PUMP KEPT RUNNING AFTER THE CAR WAS OFF AND DRAINED THE BATTERY IN 2 HOURS. SEPT., 2012: TWO INCIDENTS OF POWER STEERING LOSS WHILE DRIVING. FIRST TIME I HAD NO POWER STEERING WHEN I STARTED THE CAR. I DROVE A SHORT DISTANCE, STOPPED AND RESTARTED THE CAR AND THE POWER STEERING WORKED. SECOND TIME I LOST POWER STEERING BRIEFLY WHILE DRIVING AT LOW SPEED. MY MECHANIC FOUND THAT THE POWER STEERING FAN HAD SEIZED AND REPLACED IT. WHEN HE TOOK IT FOR A TEST DRIVE, THE POWER STEERING PUMP WAS MAKING A LOUD NOISE. HE REPLACED THE PUMP AS WELL AND THE PROBLEMS WERE CORRECTED. *TR
STEERINGOctober 17, 2012
POWER STEERING GOES OUT SUDDENLY AND UNEXPECTEDLY MAKING THE VEHICLE EXTREMELY HARD TO TURN AND STEER. HAS HAPPENED 3X IN TWO DAYS. HAPPENED ONE TIME A YEAR OR MORE AGO AND I THOUGHT IT WAS A FLUKE. THIS IS NOW NO FLUKE. WHEN I RESTART THE VEHICLE (SO FAR) IT HAS COME BACK, BUT I CANNOT RELIABLY DRIVE THIS VEHICLE THIS WAY. CANADA ORDERED A RECALL ON THIS SAME ISSUE AND MINI IS FIXING AND EXTENDING THE WARRANTY TO 200,000KM. SEEMS ONLY FAIR THAT US DRIVERS GET THE SAME TREATMENT. IT IS A DANGEROUS SITUATION AND NOT ONE WE CAN AFFORD TO LET GO UNSOLVED. *TR
STEERINGOctober 9, 2012
AS I WAS DRIVING 40 MPH ON MY LOCAL 2-LANE ROAD, MY POWER STEERING SUDDENLY FAILED WITH NO WARNING WHATSOEVER. I RETURNED CAREFULLY HOME AND LEFT THE CAR PARKED IN MY DRIVEWAY UNTIL I COULD CONTACT MY LOCAL MINI DEALER (PRESTIGE MINI IN MAHWAH, NJ). WHEN I GOT INTO THE CAR TO TAKE IT TO THE DEALER, THE POWER STEERING WAS SUDDENLY WORKING AGAIN. PRESTIGE MINI CLAIMS THAT MY STRUT TOWERS ($645) AND LOWER CONTROL ARM BUSHINGS (ALSO $645) WERE SHOT AND NEEDED REPLACING. THE ADVISOR TOLD ME VERBALLY THAT IT HAD NOTHING TO DO WITH THE POWER STEERING PUMP AND/OR THE POWER STEERING PUMP FAN, BUT SO FAR I CANNOT GET PRESTIGE TO REPLY VIA EMAIL (IN WRITING) THAT THIS IS TRUE. *TR
STEERINGOctober 9, 2012
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT THE ELECTRICAL POWER STEERING PUMP CAUGHT ON FIRE, MELTING ALL OF THE WIRES. THE FIRE DEPARTMENT WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 110,000.
Fire reported
NHTSA #10479481STEERINGOctober 1, 2012
AS I WAS DRIVING ON LOCAL ROAD I NOTICED A CAR DOUBLE PARKED I TRIED TO PASS THE VEHICLE WHEN I NOTICED MY STEERING WHEEL WAS STIFF IT WAS VERY HARD TO TURN IT AT ALL I ALMOST SLAMMED INTO DOUBLE PARKED CAR THAT I COULD NOT PASS AND HAD NO CONTROL OF MY VEHICLE. ITS VERY UNCOMFORTABLE TO DRIVE A VEHICLE THAT WAY SO ITS PARKED FOR NOW IF I KNEW THAT IT WOULD BE THAT DANGEROUS TO DRIVE THIS VEHICLE I WOULD NEVER BOUGHT IT. *TR
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMOctober 1, 2012
COOLING FAN STOPPED WORKING ALREADY INSTALLED 3 FANS FROM TIME OF PURCHASE OF VEHICLE THIS WILL BE MY FOURTH ONE ITS HAS ISSUE WITH LOW SPEED. IT BURNS ONLY LOW SPEED ON IT TRIED TO INSTALL AFTERMARKET FAN DID NOT LAST MORE THAN A MONTH HAD TO PURCHASE FROM A DEALER NOW ANOTHER ONE THIS CAN HAS NOTHING BUT A PROBLEM WITH THIS ISSUE. *TR
STEERINGSeptember 21, 2012
MY POWER STEERING FAILED. CAUSE UNCONFIRMED AS YET, BUT THIS APPARENTLY IS A KNOWN PROBLEM. POWER STEERING STARTED AGAIN WHEN I RESTARTED THE CAR, BUT NOW THE PUMP MOTOR (OR PERHAPS THE FAN) WON'T SHUT OFF AND THERE IS NO FUSE TO DISABLE. MUST DISCONNECT THE BATTERY TO SHUT IT OFF AND AVOID DRAINING THE BATTERY. STEERING DID NOT LOCK UP, BUT VERY DIFFICULT TO OVERCOME THE RACK-AND-PINION STEERING LINKAGE RESISTANCE. *TR
STEERINGSeptember 6, 2012
POWER STEERING FAILED AS I WAS RETURNING FROM TAKING MY CHILD TO THE AIRPORT. THE CAR POWER STEERING COOLING FAN STAYED ON AFTER I TURNED OFF THE CAR AND DRAINED THE BATTERY. THE PROBLEM WAS DIAGNOSED AS A FAILED POWER STEERING PUMP. THE CAR WAS TOWED TO A MECHANIC AND THE POWER STEERING PUMP WAS REPLACED AS WAS THE DEAD BATTERY. THE TOTAL COST WAS OVER $1700. *TR
STEERINGSeptember 5, 2012
INTERMITTENT PROBLEM WITH THE POWER STEERING GOING OUT AFTER THE ENGINE WARMS UP. THIS HAS HAPPENED NOW 4 TIMES WITH VERY DIFFICULT STEERING. NO LOSS OF FLUID ON THE PAVEMENT OR SQUEALING NOISES. AFTER ENGINE COOLS DOWN, POWER STEERING AGAIN WORKS. *TR
STEERINGAugust 30, 2012
HAD JUST MADE MINOR ENGINE REPAIRS - HOSES - BELT - THERMOSTAT - WATER PUMP - OIL CHANGE - OIL FILTER - AIR FILTER - LESS THEN ONE WEEK - 30MP MAKING LEFT TURN - GRIPPING VERY HARD ON THE WHEEL TO FINISH THE TURN - NO POWER STEERING - TESTED FAN - FAN OK - PULLED STEERING PUMP OFF - WHAT DO I DO NOW - BUY PUMP - CALL DEALER - WAIT TO HERE FROM YOU *TR
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLAugust 27, 2012
THE POWER STEERING FAILED, COMMON PROBLEM IN 2004 MINI COOPER. CANADA HAS ISSUED A RECALL IN JANUARY 2012. *TR
STEERINGAugust 22, 2012
POWER STEERING/STEERING PUMP SHOWING SIGNS OF FAILING, FIRST NOTICED IN A CROWDED PARKING LOT. *TR
STEERINGAugust 14, 2012
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THE POWER STEERING FAILED WITHOUT WARNING. THE FAILURE ONLY OCCURRED ONCE. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 110,000. UPDATED 9/10/12 *CN
STEERINGAugust 14, 2012
LOST POWER STEERING UNEXPECTEDLY IN MY CAR. POWER STEERING PUMP AND FAN WERE REPLACED 6/3/2010. ON 6/29/2011, I AGAIN LOST POWER STEERING UNEXPECTEDLY MILEAGE- 96250 . POWER STEERING PUMP AND FAN WERE REPLACED AGAIN. ON 6/26/2012 I YET AGAIN LOST POWER STEERING - MILEAGE -111834, PUMP AND FAN WERE REPLACED FOR THE 3RD TIME. EACH TIME THE FAN HAD FAILED AND THE PUMP OVERHEATED. *TR
STEERINGAugust 10, 2012
POWER STEERING PUMP FAN GOT LOWER IN TONE, HARDER TO TURN BUT HASN'T FAILED YET. LOOKING UP THE ISSUE ON SEVERAL SITES, THIS IS A COMMON ISSUE WITH THIS PART FAILING. I CONTACTED THE LOCAL DEALER WHICH I ORIGINALLY BOUGHT IT FROM AND NO RECALLS WERE SHOWN FOR IT - FOR THE US. CANADA HOWEVER GOT A RECALL AND THEY ARE FIXING THE PROBLEM THERE FREE OF CHARGE. *TR
STEERING,POWER TRAINAugust 10, 2012
I WAS YIELDING TO MAKE A LEFT TURN ON GREEN. THE CAR WAS IN NEUTRAL. IT WAS A RELATIVELY HOT DAY. WHEN I WENT TO GO I SHIFTED INTO GEAR AND IMMEDIATELY FOUND IT DIFFICULT TO TURN. AS I FURTHERED DOWN THE ROAD TO MY EVENT AND WAS USHERED INTO THE PARKING LOT BY TRAFFIC CONTROL, THE POWER STEERING DIMINISHED MORE AND MORE AS I DROVE ON. BY TIME I GOT TO A PARKING SPACE, I COULD JUST BARELY TURN INTO MY SPOT. A FEW HOURS AFTER THE EVENT I TURNED ON MY CAR AND IT DROVE AS NORMAL AGAIN. AFTER THIS POWERSTEERING FAILURE I HAD A POWER STEERING FLUID FLUSH DONE. IT HAS BEEN A BIT OVER A YEAR SINCE THE FIRST TIME IT HAPPENED, BUT IN THE PAST TWO WEEKS I'VE LOST MY POWER STEERING ABOUT TEN TIMES. IT'S ALWAYS WHEN I'M AT A SLOW SPEED OR STOPPED. USUALLY SHUTTING THE ENGINE ON AND OFF AGAIN WILL SOLVE THE PROBLEM BUT ONCE IT DID NOT. I LEFT THE CAR ALONE FOR A FEW HOURS AND WHEN I WENT TO DRIVE IT AGAIN IT WAS LIKE NORMAL. IT HAS NOT ALWAYS BEEN HOT WHEN MY POWER STEERING FAILS. I KEEP MY CAR IN A GARAGE SO IT IS SELDOM BAKING IN THE SUN. WHEN THE POWER STEERING GOES, IT FEELS AS IF THE CAR IS GRIPPING BACK AND GETS PROGRESSIVELY WORSE AS I CONTINUE TO DRIVE. I AM NOT AN AGGRESSIVE DRIVER AND I LIVE IN A FLAT AREA WHERE DRIVING IS A SIMPLE TASK. *TR
STEERINGAugust 9, 2012
TL* THE CONTACT OWNS A 2004 MINI COPPER. THE CONTACT STATED WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST FAILED. THE CONTACT SHUT OFF THE VEHICLE AND UPON RESTARTING, THE POWER STEERING ASSIST HAD INDEPENDENTLY RESET. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 111,000 AND THE CURRENT MILEAGE WAS 112,005.
STEERINGAugust 7, 2012
WHILE DRIVING ON THE INTERSTATE THE POWER STEERING STOPPED WORKING. THE STEERING BECAME VERY UNCOMFORTABLE AND THE FIRST EXIT WE APPROACHED WE STOPPED AND CHECKED FLUID LEVELS, EVERYTHING WAS FINE. RESTARTED THE CAR AND POWER STEERING WAS WORKING AGAIN AFTER A FEW MILES POWER STEERING STOPPED WORKING AGAIN. CAR IS MUCH HARDER TO STEER WHEN THE PUMP GOES OUT THAN IF EQUIPPED WITH MANUAL STEERING. VERY DANGEROUS WHEN VEHICLE IS AT SLOWER SPEEDS BECAUSE OF THE AMOUNT OF EFFORT IT REQUIRES TO TURN. *TR
STEERINGAugust 5, 2012
DRIVING AT AROUND 40 MPH AND THE POWER STEERING PUMP FAILED. THE STEERING WAS EXTREMELY DIFFICULT. *TR
STEERINGAugust 2, 2012
DRIVING DOWN THE ROAD AND THE STEERING GOT HARD. AFTER ALMOST WRECKING AND MAKING IT HOME , TURNED CAR OFF AND 10 MINUTES LATER IT WORKED AGAIN. *TR
STEERINGAugust 2, 2012
OUR 2004 MINI COOPER HAS BEGUN TO EXHIBIT INTERMITTENT POWER STEERING FAILURES USUALLY AFTER BEING AT REST OR AT VERY LOW SPEEDS. IF THE CAR IS TURNED OFF AND RESTARTED, THE POWER STEERING STARTS UP AGAIN BUT THE PROBLEM HAS BEGUN OCCURRING MORE AND MORE FREQUENTLY. *TR
STEERINGJuly 30, 2012
TL* THE CONTACT OWNS A 2004 MINI COPPER. THE CONTACT WAS TRAVELING 35 MPH WHEN THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 105,000.
STEERINGJuly 29, 2012
INTERMITTENT LOSS OF POWER STEERING. OCCURS WHETHER VEHICLE IS HOT OR COLD. CAN OCCUR AFTER VEHICLE HAS SAT OVERNIGHT. WILL START WORKING AGAIN AFTER SHUTTING DOWN AND RESTARTING THE VEHICLE. *JS
AIR BAGSJuly 29, 2012
AIR BAG LIGHT CAME ON. SHUTTING OFF AND RESTARTING CAR, THE LIGHT WILL GO OUT BUT COMES BACK ON WITHIN SECONDS. THIS OCCURRED AFTER ADJUSTING PASSENGER SEAT. *JS
STEERINGJuly 27, 2012
MY 2004 MINI COOPER INTERMITTENTLY LOSES IT'S POWER STEERING AND IS EXTREMELY DIFFICULT TO CONTROL. THIS USUALLY HAPPENS WHEN THE ENGINE IS NOT YET WARMED BUT SOMETIMES HAPPENS RANDOMLY. IT IS VERY DIFFICULT TO MAINTAIN CONTROL WHEN TURNING AND TODAY I JUST MISSED A PEDESTRIAN TURNING A CORNER IN A CROWDED DOWNTOWN AREA. *TR
STEERINGJuly 25, 2012
I RETURNED HOME AFTER DRIVING FOR 15 MINUTES. I TURNED THE CAR OFF AND A MOTOR KEPT RUNNING. I RESTARTED THE CAR TO SEE IF A ELECTRICAL FAN HAD KEPT RUNNING. I TURNED THE CAR OFF AGAIN, BUT THE NOISE OF A FAN OR PUMP WAS STILL HEARD. I LOOKED FOR A FUSE TO REMOVE, BUT COULD NOT FIND THE ONE THAT STOPPED THE NOISE. I DISCONNECTED THE BATTERY, SO THE WIRING WOULD NOT OVERHEAT. I RECONNECTED THE BATTERY THE FOLLOWING MORNING AND THE NOISE STILL PERSISTED. I CALLED THE DEALER FERMIN MINI OF TAMPA BAY TO ASK WHAT THE NOISE COULD BE. I DROVE THE CAR TO THE DEALER FOR A REPLACEMENT STEERING PUMP AND FAN. *TR
TIRESJuly 25, 2012
I HAVE A 2004 MINI COOPER THAT HAD NINE MONTH OLD PIRELLI EUFORI RUN FLAT TIRES ON ALL FOUR WHEEL THAT IS EXCLUSIVELY DRIVEN BY MY WIFE. I USED THE CAR FOR THE FIRST TIME IN SEVERAL MONTHS AND NOTICED ABNORMAL HANDLING ON THE VEHIICLE. I TOOK THE VEHICLE TO A LOCAL TIRE STORE TO HAVE IT CHECKED OUT AND DISCOVERED THAT ALL FOUR TIRES HAS SPLIT DOWN THE CENTER GROOVE OF EACH TIRE (PHOTOS AVAILABLE). ON THE MOST BADLY DAMAGED TIRE, THE STEEL BELT WAS VISIBLE AND HAD NEARLY WORN THROUGH THE STEEL BELT. THE STORE MANAGER WARNED THAT THE TIRES WERE DEFECTIVE AND THE VEHICLE WAS DANGEROUS TO DRIVE ON THE EXISTING SET OF TIRES. *TR
STEERINGJuly 17, 2012
STEERING SUDDENLY BECAME VERY DIFFICULT AND STAYED THAT WAY. IT WAS FINE THE NEXT DAY, BUT AS THE CAR WAS BEING DRIVEN A WHILE THE PROBLEM CAME BACK. *TR
STEERINGJuly 17, 2012
I WAS ATTEMPTING TO MERGE ON TO A MAJOR HIGHWAY WHEN MY POWER STEERING FAILED, CAUSING MY VEHICLE TO BE TEMPORARILY OUT OF MY CONTROL. DUE TO THE LOSS OF STEERING, I WAS UNABLE TO SAFELY MANEUVER THE CAR INTO TRAFFIC AND WAS FORCED TO USE BOTH MY PARKING BRAKE AND MY REGULAR FOOT BRAKE TO STOP THE VEHICLE BEFORE I COLLIDED WITH A TRAFFIC LIGHT. THE VEHICLE STOPPED APPROXIMATELY 5-10 FEET FROM A TRAFFIC LIGHT POLE AND PLACED ME IN THE CENTER OF THE INTERSECTION WHERE OTHER MOTORISTS WERE ATTEMPTING TO GAIN ACCESS TO THE ON RAMP. AFTER SEVERAL SECONDS, THE POWERSTEERING REENGAGED AND I WAS ABLE TO CONTINUE, WITHOUT INCIDENT. I AM LUCKY TO BE ALIVE, AND THANKFUL THAT IT WAS NOT MY DEATH THE PROMPTED SOME CONCRETE ACTION BY BOTH YOUR AGENCY AND BMW. THIS IS THE THIRD TIME MY POWER STEERING UNIT HAS FAILED. THE FIRST TWO TIMES WERE LESS THAN ONE SECOND EACH AND OCCURRED WHEN THE CAR WAS STATIONARY MAKING IT DIFFICULT TO DIAGNOSE. SOME HOW CANADA HAS FORCED BMW TO ISSUE AT THE VERY LEAST AN EXTENDED WARRANTY ON THIS SPECIFIC PART, HOW IS IT THAT THE US IS SO FAR BEHIND? *TR
STEERINGJuly 16, 2012
POWER STEERING PUMP FAILED WHILE DRIVING ON HIGHWAY WITHOUT NOTICE. NEVER GOT A WARNING LIGHT BEFORE DURING OR AFTER FAILURE. NARROWLY AVOIDED AN ACCIDENT SINCE I WAS NOT PREPARED FOR STEERING TO BE SO DIFFICULT TO TURN THE WHEEL. I WAS ABLE TO PULL OVER INTO A PARKING LOT WHERE I TURNED THE CAR OFF, LET IT SIT FOR A WHILE AND THEN TURNED IT BACK ON AND THE STEERING WAS OK AGAIN. SINCE THE STEERING IS BACK AND NO WARNING LIGHTS, I ASSUME EVERYTHING IS GOING TO WORK OK FROM NOW ON. *TR
STEERINGJuly 13, 2012
I EXPERIENCED A FAILURE WHERE THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN AND WOULD NOT RETURN TO CENTER AFTER TURNING. FORTUNATELY THIS OCCURRED FIRST AT A VERY LOW SPEED. I DROVE STRAIGHT TO THE DEALER WHICH HAD REPLACED THE ELECTRIC POWER STEERING PUMP 1,300 MILES EARLIER. THIS FAILURE WAS DETERMINED BY THE DEALER TO BE BINDING OF THE LOWER STEERING SHAFT AND IT WAS REPLACED. *TR
STEERINGJuly 9, 2012
POWER STEERING FAILED AFTER 3 HOUR TRIP - WHILE PARKING. STEERING HAS RETURNED AND QUIT MULTIPLE TIMES SINCE - AND NOW HAS QUIT WORKING IT SEEMS FOR GOOD. CAR IS HARD TO STEER, ESPECIALLY AT LOW SPEED, BUT I AM STILL ABLE TO DRIVE IT. *TR
STEERINGJuly 7, 2012
DRIVING ON FREEWAY, STEERING SUDDENLY BECAME VERY DIFFICULT. LATER WENT BACK TO NORMAL. A MONTH LATER THE POWER STEERING PUMP CONTINUES TO RUN AFTER VEHICLE SWITCHED OFF, DRAINING BATTERY DEAD. *TR
STEERINGJuly 5, 2012
POWER STEERING HAS BEEN GOING IN AND OUT FOR 3 YEARS, GETTING WORSE. *TR
STEERINGJuly 5, 2012
POWER STEERING IS LOSS IS RANDOM, ONCE STEERING IS LOST AFTER TURNING OFF AND CAR COOLS IT WORKS AGAIN. LEADING ME TO BELIEVE THAT THE CAUSE OF THE PROBLEM IS IN THE UNIT'S DESIGN. HESITANT TO SPEND UPWARDS OF $800 (IN PARTS) TO REPLACE WHEN IT MAY NOT SOLVE THE PROBLEM. MANUFACTURER SHOULD INVESTIGATE AND ISSUE RECALL DUE TO TREMENDOUS COMPLAINTS ON SIMILAR FAILURES AND NOT SOLUTION IS AVAILABLE. *TR
STEERINGJune 30, 2012
THE POWER STEERING STOPPED OPERATING AS WE WERE MAKING A 90 DEGREE TURN AT AN INTERSECTION. WE WERE ABLE TO PULL OVER AND TURN OFF THE ENGINE. WE CHECKED THE POWER STEERING FLUID LEVEL, AND FOUND IT WAS IN THE PROPER RANGE. AFTER A SHORT WAIT WE RESTARTED THE CAN AND THE POWER STEERING SEEMED TO BE OPERATING. *TR
STEERING,ELECTRICAL SYSTEMJune 22, 2012
THE VEHICLE HAD BEEN ACTING STRANGE FOR THE LAST COUPLE OF MONTHS, THE STEERING WOULD BECOME HEAVY AT TIMES, AND ON THE OTHER OCCASIONS WOULD WORK JUST FINE. A TRIP TO THE DEALERSHIP REVEALED THAT THE POWER STEERING PUMP HAD FAILED. THIS SEEMS LIKE A KNOWN ISSUE WITH MOST OF THE 2004 MINI COOPERS, A DEFECTIVE PART WAS PUT INTO THE CAR WHILE MANUFACTING. MINI IS NOT TAKING ANY RESPONSIBILITY OF IT, AND THE DEALERSHIP IS ASKING FOR $1200 TO REPLACE IT. DUE TO THE POWER PUMP FAILURE, THE TEMPARATURE RISES AND MAY HAVE CAUSED DAMAGE TO A FEW HOSES AROUND THAT AREA. *TT
STEERINGJune 18, 2012
TL* THE CONTACT OWNS A 2004 MINI COOPER CV. THE CONTACT WAS DRIVING 40 MPH WHEN THE POWER STEERING FAILED, WITHOUT WARNING, WHILE MAKING A TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,000.
POWER TRAINJune 14, 2012
AUTOMATIC TRANSMISSION IN 2004 MINI COOPER FAILURE AT 98K MILES. COST TO REBUILD QUOTED AT $5K-$8K. *JB
STEERINGJune 13, 2012
SUDDEN LOSS OF ALL STEERING ASSIST AT SPEED, RESULTING IN ALARMING LOSS OF CONTROL OF VEHICLE. *TR
STEERINGJune 12, 2012
MY MINI COOPER INTERMITTENTLY, WITHOUT WARNING BECOMES VERY DIFFICULT TO STEER. POWER STEERING FAILED ROUNDING A CORNER ON THE FREEWAY, NEARLY RESULTING IN A HIGH SPEED CRASH. *TR
STEERINGJune 8, 2012
I WAS ON MY WAY HOME FROM MAKING SOME ERRANDS, WENT TO TURN LEFT AND I THOUGHT THE CAR HAD CUT OFF OR SOMETHING. BECAUSE IT DIDN'T WANT TO TURN RIGHT, BUT TO MY SURPRISE IT WAS RUNNING. SO I MANAGE TO TURN IT BEFORE I HIT THE CURB. WHEN I GOT HOME I WAS ABLE TO SEE WHAT WAS WRONG. THE POWER STEERING QUIT WORKING. I LET THE CAR COOL A LITTLE AND GOT BACK IN IT AND THE POWER STEERING WAS WORKING AGAIN. COME TO FIND OUT THE POWER STEERING WORKS FOR ABOUT 10 MINUTES AND GOES OUT, UNTIL IT COOLS OFF. I STARTED LOOKING ON THE INTERNET AND FOUND OUT I'M NOT THE ONLY ONE WITH THIS PROBLEM. THIS IS VERY DANGEROUS AND I MEAN DANGEROUS. I CALLED MY MINI DEALER TO SEE IF THERE WERE A RECALL ON THIS PROBLEM AND THEY SAID THERE WASN'T. BUT I DID SEE THEY HAD A MINI DEALER NOTICE FOR THEM TO LOOK OUT FOR THIS PROBLEM, BUT NOT FIX FOR FREE. SO WE NEED A RECALL BEFORE SOMEONE GETS KILLED OR HURT, IF IT HASN'T ALREADY HAPPENED. THANK YOU, [XXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STEERINGJune 7, 2012
I WAS DRIVING THROUGH ATLANTIC CITY, AND WHEN I TRIED TO MAKE A LEFT TURN, THE POWER STEERING ASSIST ON MY MINICOOPER FAILED. THE STEERING WHEEL WAS RIGID AND NEEDED TO BE FORCIBLY TURNED USING A GREAT DEAL OF STRENGTH. I ALMOST RAN INTO A FENCE SURROUNDING A PARKING LOT, BUT WAS ABLE TO APPLY THE BRAKES, WRESTLE WITH THE WHEEL , AND EDGE INTO THE PARKING LOT. *JS
STEERINGJune 3, 2012
EXPERIENCED TOTAL LOSS OF POWER STEERING ON SEVERAL OCCASIONS WITH NO WARNING LIGHTS. OCCURRED MOSTLY AFTER STARTING THE CAR ON HOT DAYS. THE CAR IS VERY DIFFICULT TO STEER AT LOW SPEED WITH NO POWER STEERING. POWER STEERING SPORADICALLY CAME AND WENT. EVENTUALLY, THE POWER STEERING PUMP WOULD REMAIN ON AFTER TURNING OFF THE CAR, CAUSING THE BATTERY TO GO DEAD. REPLACED POWER STEERING PUMP AND FAN IN MAY 2012 AT ABOUT 130,000 MILES AND HAVEN'T HAD ANY ISSUES SINCE. *TR
STEERINGJune 1, 2012
I WAS DRIVING TO A FRIEND'S HOUSE APPROX. 20 MILES AWAY. ON A TURN, THE CAR STEERING WAS ALMOST NON RESPONSIVE. I MANAGED THE TURN AND TURNED MY CAR OFF. WHEN I RESTARTED IT, THE POWER STEERING WAS BACK BUT ONLY FOR A SHORT TIME. I HAD TO STOP AND START MY CAR A FEW MORE TIMES TO GET TO MY DESTINATION. THE PROBLEM OCCURRED CLOSER TO MY DESTINATION THEN MY HOME SO IT WAS SAFER TO GO THERE. IT EASILY COULD HAVE BEEN THE CAUSE OF AN ACCIDENT, ESPECIALLY ON THAT FIRST TURN OFF OF A 65 MPH ROAD. I'M NOT THAT STRONG. IT TOOK EVERYTHING I HAD NOT TO GO IN THE DITCH. LUCKILY NOTHING WAS COMING. I TOOK MY CAR IN FOR SERVICE TODAY. THEY REPLACED THE POWER STEERING PUMP. THERE WAS NO LEAD UP TO THIS INCIDENT. I HAD POWER STEERING AND IN A SECOND, I DIDN'T. *TR
STEERINGMay 26, 2012
POWER STEERING INTERMITTENTLY GOES OUT AND STEERING BECOMES VERY DIFFICULT (I.E. HARD TO CONTROL THE CAR). THIS PROBLEM HAS OCCURRED SEVERAL TIMES WITHOUT WARNING AND AFTER RESTART GOES AWAY. IN FEBRUARY OF 2012 THERE WAS A RECALL FOR THIS SPECIFIC PROBLEM IN CANADA. THIS IS A SAFETY ISSUE, PLEASE RECTIFY IT. *TR
STEERINGMay 23, 2012
POWER STEERING IS OF GREAT CONCERN AS IT HAS PERIODS WHERE IT SEEMS THAT THE POWER STEERING QUITS WORKING. ALSO WHEN ADJUSTING THE DIRECTION AS I AM BACKING UP INTO MY DRIVEWAY STEERING IS SORT OF LAZY AND IT MAKE A HIGH PITCH WHINING NOISE WHEN I TURN THE STEERING WHEEL. *TT
STEERING,ELECTRICAL SYSTEMMay 23, 2012
LOST POWER STEERING AT HIGHWAY SPEED DUE TO POWER STEERING PUMP FAILURE. SHORT CIRCUIT OR FIRE MELTED POWER STEERING PUMP WIRING HARNESS. DAMAGE WAS CAUSED TO OTHER PORTIONS OF ELECTRICAL WIRING HARNESS BY FIRE, RESULTING IN BLOWN FUSES. UPON REMOVING KEY FROM IGNITION AT ROADSIDE, ENGINE KEPT RUNNING UNTIL BATTERY WAS DISCONNECTED. *TT
Fire reported
NHTSA #10459378STEERINGMay 21, 2012
TL* THE CONTACT OWNS A 2004 MINI COOPER S. WHILE DRIVING APPROXIMATELY 65 MPH THE STEERING WHEEL LOCKED AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
STEERINGMay 19, 2012
THE POWER STEERING IS NOT WORKING. I AM A 280 POUND MAN AND I CAN BARELY TURN . ALSO WHILE DRIVING AT TIMES IT FEELS HARDER TO TURN, ONCE AGAIN LIKE POWER STEERING NOT WORKING. *TR
STEERINGMay 9, 2012
POWER STEERING PUMP FAILED WHILE DRIVING. LUCKILY INCIDENT HAPPENED AT LOW SPEED. *TR
STEERINGMay 7, 2012
POWER STEERING PUMP FAILURE AT 127,000 MILES. *TR
STEERINGMay 3, 2012
I WAS MERGING ONTO HIGHWAY I-25, TAKING A SHARP TURN AT 50 MPH WHEN THE POWER STEERING SUDDENLY FAILED. I NEARLY MISSED THE TURN AND ALMOST CRASH DOWN THE ON-RAMP, WHICH WOULD'VE PLACED ME HEADING PERPENDICULAR STRAIGHT INTO HIGHWAY TRAFFIC. *TR
STEERINGApril 27, 2012
AT 35 MPH I NOTICED INTERMITTENT LOSS OF POWER STEERING (PS). I WAS DIVING ON 2 LANE WINDING COUNTRY ROAD WITH NO SHOULDERS AND ENDED UP IN THE ONCOMING LANE BEFORE I REGAINED CONTROL. LUCKILY WAS NO TRAFFIC AT THE TIME. THE MOST TERRIFYING THING IS WHEN PS IT'S DEAD FOR A WHILE AND THEN SUDDENLY COMES BACK ON. IF YOU ARE IN A CORNER, BECAUSE YOU'VE JUST BEEN MUSCLING THE STEERING WHEEL, AND PS COMES BACK YOU WILL BE SUDDENLY OVER-STEER AND VEER OUT OF YOUR LANE. *TR
STEERINGApril 27, 2012
WHILE DRIVING MY 04 MINI COOPER AT FREEWAY SPEED, I SUDDENLY LOST POWER STEERING ASSIST. I CAN STILL DRIVE THE VEHICLE, BUT IT IS VERY DIFFICULT TO TURN. I TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND WAS TOLD THE NEW POWER STEERING PUMP ALONE WILL COST ME OVER 600 DOLLARS. THIS DOES NOT INCLUDE THE LABOR AND OTHER MISCELLANEOUS COSTS ASSOCIATED WITH REPLACING THE UNIT. THE REPAIR WILL COST ME IN EXCESS OF 1000 DOLLARS, WHICH I CAN NOT AFFORD AT THIS MOMENT. I UNDERSTAND THAT MULTIPLE COMPLAINTS RELATING TO THE POWER STEERING SYSTEM IN THE 04 MINI COOPER HAVE BEEN FILED. HOWEVER, I HAVE NOT SEEN A RECALL REGARDING THIS ISSUE. I WOULD LIKE TO KNOW IF YOU FORESEE A RECALL FOR THIS ISSUE, AND WOULD APPRECIATE ANY HELP YOU CAN OFFER. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR
STEERINGApril 24, 2012
MY POWER STEERING FAILED AS I WAS DRIVING DURING RUSH HOUR ON A MAJOR HIGHWAY INTO WASHINGTON, DC. THE WHEEL WAS NOT LOCKED, BUT IT BECAME EXTREMELY DIFFICULT TO TURN THE WHEEL IN ANY DIRECTION, WHICH WAS VERY DANGEROUS AS TRAFFIC WAS GOING 70MPH. I WAS ABLE TO PULL THE CAR OFF AT AN EXIT, AND STOP IT ON THE SHOULDER. I TURNED OFF THE ENGINE AND RE-STARTED THE CAR, AT WHICH TIME THE POWER STEERING APPEARED TO WORK NORMALLY AGAIN. THIS WAS THE MOST RECENT INCIDENT OF THIS TYPE, BUT THERE HAVE BEEN AT LEAST TEN. IN OTHER INSTANCES, THE POWER STEERING FAILS DURING PARALLEL PARKING IN THE TIGHT SPACES ON CITY STREETS. THIS IS UNPREDICTABLE, HOWEVER -- MONTHS CAN PASS WITH NO PROBLEM, AND THEN IT STARTS AGAIN. *TR
STEERINGApril 23, 2012
MY MINI WAS PARKED FOR ABOUT 2 HOURS. WHEN I WENT TO LEAVE IN IT, I COULD NOT STEER IT. THE POWER STEERING WAS COMPLETELY UNRESPONSIVE. I WAS ABLE TO DRIVE IT HOME (ABOUT 5 MILES) BUT IT WAS VERY DIFFICULT TO STEER AND UNSAFE TO DRIVE. *TR
STEERINGApril 23, 2012
LOST POWER STEERING WHEN DRIVING ON THE FREEWAY. FEELS LIKE THE STEERING LOCKS UP BUT CAN STILL STEER WHEN USING A LOT OF STRENGTH. SINCE FIRST INCIDENT, THIS HAS HAPPENED AGAIN SEVERAL TIMES. USUALLY AFTER DRIVING FOR ABOUT FIVE MINUTES. *TR
STEERINGApril 13, 2012
POWER STEERING PUMP WONT SHUT OFF AFTER VEHICLE IS DISABLED, CAUSING THE BATTERY TO DIE. THE POWER STEERING PUMP WILL DISABLE WHILE DRIVING. *TR
STEERINGApril 10, 2012
WHILE DRIVING APPROX 35 MPH MY MINI SUDDENLY FELT AS IF I HAD SEVERAL FLAT TIRES. I PULLED OVER AND CHECKED ALL MY TIRES. I HAD NO POWER STEERING, IT WAS EXTREMELY DIFFICULT TO STEER THE MINI. (I HAVE DRIVEN CARS IN THE PAST WITHOUT POWER STEERING) IT TOOK ALL MY STRENGTH TO DRIVE THE MINI TO MY DESTINATION. I TURNED OFF THE MINI AND CALLED MY HUSBAND. WHEN I RESTARTED THE MINI I HAD POWER STEERING. IT CONCERNS ME THAT THE POWER STEERING WHEN OUT WHILE DRIVING WITHOUT ANY WARNING. *TR
STEERING,ELECTRICAL SYSTEMApril 5, 2012
I WAS UNABLE TO GET MY VEHICLE SMOGGED. THE OBD WAS NOT COMMUNICATING WITH SMOG MACHINE. TOOK IT TO DEALER AND FOUND THE POWER STEERING ELECTRICAL WAS CAUSING A SHORT CIRCUIT IN THE SYSTEM. *TR
STEERINGMarch 28, 2012
HYDRAULIC POWER STEERING ASSIST SYSTEM FAILED WHILE ON THE ROAD 3 TIMES CAUSING A CRASH HAZARD. THE POWER STEERING WOULD RETURN INTERMITTENTLY UNTIL IT COMPLETELY STOPPED WORKING. *TR
STEERINGMarch 27, 2012
BMW INSTALLED PLASTIC POWER STEERING PUMP THAT SHOULD HAVE BEEN RECALLED BECAUSE THE PART IS FAULTY AND LEAKS POWER STEERING FLUID. I HAD TO REPLACE PUMP WITH METAL POWER STEERING PUMP. *TR
STEERINGMarch 27, 2012
DRIVING CAR ON HIGHWAY ROUNDING CURVE, POWER STEERING FAILED COMPLETELY. *TR
STEERINGMarch 26, 2012
POWER STEERING PUMP FAIL. NO CHECK ENGINE LIGHT OR ANY WARNING LIGHT. FOUND OUT THAT ITS NOT WORKING WHILE DRIVING!!! I COULDN'T TURN MY STEERING WHEEL IT BECAME VERY STIFF. ITS VERY DANGEROUS AND VERY EXPENSIVE TO REPLACE. ABOUT $900 FOR THE PART ONLY! *TR
STEERINGMarch 26, 2012
OCCASIONAL POWER STEERING FAILURE. AT FIRST IT OCCURRED MOSTLY AT START UP FOR LESS THAN A MINUTE. AFTER CALLING THE DEALER FOR INFO, I ADDED FLUID, TURNED THE WHEEL TO LOCK IN BOTH DIRECTIONS AND THAT SEEMED TO HELP FOR A COUPLE WEEKS. THE ISSUE HAS SINCE RETURNED, ABOUT 1 OCCURRENCE PER WEEK. MOST RECENTLY I HAD NO POWER STEERING FOR THE ENTIRETY OF A ~30 MINUTE DRIVE. I'M CONCERNED THAT THE STEERING WILL FAIL MID-TURN, PARTICULARLY WHILE DRIVING DANGEROUS MOUNTAIN ROADS. DOES THE PUMP NEED TO BE REPLACED OR IS THIS AN ELECTRICAL ISSUE AS DESCRIBED IN EXISTING COMPLAINTS? *TR
STEERINGMarch 26, 2012
POWER STEERING FAILED WHILE IN TRAFFIC JAM. VEHICLE EXTREMELY HARD TO STEER. FOURTH INCIDENT OF THIS HAPPENING. THIS IS THE SECOND COMPLAINT FILED WITH NHTSA. OWNER WAS CONTACTED BY BMW IN AUGUST 2011 FOR COMPLAINT REVIEW, BUT OWNER HAS NOT HEARD BACK FROM THEM AND CANNOT GET THROUGH TO TELEPHONE NUMBER GIVEN BY BMW. *TR
STEERINGMarch 25, 2012
MY POWER STEERING WENT OUT TODAY WHILE DRIVING. IT WAS ONE OF THE MOST SCARY EXPERIENCES I HAVE EVER HAD. I ADORE MY LITTLE CAR, BUT TODAY IT MADE ME SO SCARED I AM NOT SURE I AM OK DRIVING HER ANY MORE. WHILE DRIVING ON A LOCAL ROAD, I NOTICED THAN MY STEERING WHEEL WAS VERY STIFF. I STARTED TO TURN INTO THE LEFT-TURN LANE AND COULD BARELY DO IT, THEN TRIED TO TURN LEFT AND ALMOST HIT THE CARS AROUND ME BECAUSE I HAD TO USE ALL OF MY STRENGTH TO MAKE THE TURN. MY POWER STEERING WENT WITHOUT ANY WARNING, NONE. I HAVE NEVER EXPERIENCED SOMETHING LIKE THIS BEFORE, I HAD NO IDEA WHAT WAS HAPPENING. I IMMEDIATELY LOOKED ONLINE WHEN I GOT HOME TO LEARN MORE ABOUT WHAT HAPPENED AND HOW MUCH THIS REPAIR WILL COST AND WAS AMAZED AND VERY DISAPPOINTED TO SEE SO MANY SIMILAR ACCOUNTS BY OTHER 2004 COOPER OWNERS. I FEEL LUCKY AFTER READING OTHERS STORIES THAT IT HAPPENED TO ME ON A LOCAL ROAD CLOSE TO HOME. I ALSO JUST LOOKED IN MY FILE AND SEE THAT MY POWER STEERING COOLING FAN WAS REPLACED 9 MONTHS AGO WHEN MY CAR WAS AT THE DEALERSHIP FOR OTHER REPAIRS. MINI / BMW, HOW CAN YOU IGNORE THIS INCREDIBLE ISSUE AND DANGER? *TR
STEERINGMarch 24, 2012
WHILE DRIVING THE POWER STEERING INEXPLICABLY WENT OUT WITHOUT WARNING MAKING STEERING AND CONTROLLING THE VEHICLE DIFFICULT. THE PROBLEM WAS POTENTIALLY QUITE DANGEROUS DUE TO ITS UNEXPECTED NATURE. IF I WAS NOT TRAVELING STRAIGHT AT THE TIME OF THE FAILURE WHICH SHOWED ITSELF AS I BEGAN MY NEXT TURN AND HAD BEGUN A TURN WHEN THE SYSTEM FAILED IT WOULD HAVE BEEN ALMOST IMPOSSIBLE TO CONTROL THE CAR. SERIOUS AND DANGEROUS ISSUE. *TR
STEERINGMarch 22, 2012
STEERING BECAME DIFFICULT WHILE DRIVING REQUIRING FULL ARM STRENGTH TO TURN WHEEL. AN ACCIDENT COULD EASILY HAVE OCCURRED IF OTHER VEHICLES WERE IN THE AREA WHERE I WAS TURNING. VEHICLE NOW REQUIRES WIDE RADIUS TO TURN. A VERY DANGEROUS SITUATION. I HAVE A STRONG UPPER BODY BUT ANYONE DRIVING 2004/05 MINIS WITH THIS STEERING PROBLEM SHOULD TAKE CARE AND HAVE DEALERSHIP FIX AND PAY FOR THE REPAIR. *TR
STEERINGMarch 19, 2012
EXITING ON AN OFF-RAMP FROM THE FREEWAY THE POWER STEERING PUMP FAILED AND STEERING BECAME ROCK HARD AND IT TOOK CONSIDERABLE STRENGTH TO KEEP THE CAR FROM GOING STRAIGHT AND RUNNING INTO THE GUARD RAIL AROUND THE TURN. VERY SCARY EXPERIENCE AND IF I HAD DECREASED MUSCLE STRENGTH THE CAR WOULD HAVE VEERED STRAIGHT FOR THE GUARD RAIL AND AT HIGH FREEWAY EXIT SPEEDS. *JS
STEERINGMarch 19, 2012
FAILURE OF POWER STEERING PUMP MADE VEHICLE VERY DIFFICULT TO MANEUVER IN TRAFFIC AND WHEN PARKING. *JS
STEERINGMarch 19, 2012
TL* THE CONTACT OWNS A 2004 MINI COOPER S. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHERE THE MECHANIC ADVISED THAT THE POWER STEERING PUMP WOULD HAVE TO BE REPLACED. THERE WAS AN OPEN INVESTIGATION OF THE FAILURE UNDER NHTSA ACTION NUMBER: EA11005 (STEERING:HYDRAULIC POWER ASSIST:PUMP STEERING:ELECTRIC POWER ASSIST SYSTEM STEERING:HYDRAULIC POWER ASSIST SYSTEM) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
STEERINGMarch 16, 2012
WHILE DRIVING ON AN INTERSTATE HIGHWAY, THE POWER STEERING COMPLETELY FAILED, RESULTING IN A NEAR-LOSS OF CONTROL AND CRASH DUE TO THE SUDDEN DRAMATIC INCREASE IN PHYSICAL EFFORT REQUIRED TO CONTROL THE CAR. THE FAILURE WAS DETERMINED TO BE RELATED TO THE POWER STEERING PUMP NO LONGER FUNCTIONING. THERE WAS NO LOSS OF FLUID OR BREACH IN THE HYDRAULIC SYSTEM. THIS IS APPARENTLY A VERY COMMON PROBLEM AMONG THIS MODEL OF CAR. *TR
STEERINGMarch 12, 2012
EXPERIENCED POWER STEERING LOSS DRIVING ALONG A SUBURBAN ROAD. AFTER STOPPING AND RESTARTING THE CAR THE POWER STEERING RETURNED. *TR
STEERINGMarch 10, 2012
INTERMITTENT POWER STEERING FAILURE. POWER STEERING PUMP REMAINS ON AFTER SHUTTING OFF THE CAR AND DRAINS THE BATTERY. *TR
STEERINGMarch 10, 2012
I BOUGHT THIS VEHICLE NEW IN 2004, AND HAVE HAD CONSISTENT PROBLEMS WITH THE STEERING, MOST RECENTLY ON FRIDAY, MARCH 9, 2012. I HAVE TAKEN IT TO THE MINI COOPER DEALER AT LEAST FOUR TIMES FOR THIS PROBLEM. THE POWER STEERING PUMP HAS BEEN REPLACED, SO HAS THE STEERING COLUMN, AS WELL AS THE LOWER STEERING SHAFT SPINDLE. STILL, THE POWER STEERING FUNCTION GOES OUT WITHOUT WARNING. IT IS EXCEEDINGLY DANGEROUS AND I HAVE TO DRIVE THIS CAR TO DO MY JOB, AND I'M SPOOKED BY IT. *TR
STEERINGMarch 9, 2012
I HAD MULTIPLE INCIDENTS WHERE MY POWER STEERING WASN'T AVAILABLE. SEVERAL TIMES THE POWER STEERING FAILED DRIVING AROUND THE CORNER WHICH WAS VERY FREIGHTING. I CONTACTED BMW ABOUT THE ISSUE BUT THEY SAID IT WAS NORMAL WEAR AND TEAR. I DON'T AGREE WITH THAT SINCE MY CAR ONLY HAD 35K MILES. I OWNED OTHER CARS WHERE I NEVER HAD A FAILED POWER STEERING PUMP. MINI UK SEEM TO HANDLE THE PROBLEM MUCH BETTER FOR THEIR CUSTOMER (SEE LINK BELOW). I CANNOT BELIEVE THAT THERE HAS NO RECALL BEING MADE YET. PAID ALMOST 1K FOR REPLACING THE DEFECTIVE PUMP AND IT SEEMS THAT THE NEW PUMP THEY PUT IN MY MINI STARTS ACTING UP AGAIN. HTTP://WWW.BBC.CO.UK/BLOGS/WATCHDOG/2009/02/MINI_STEERING_SYSTEM_FAILURES.HTML. *TR
STEERINGMarch 5, 2012
TECHNICALLY THERE WERE 3 INCIDENTS WITH MY 04 MINI COOPER. OUT OF NOWHERE, WHILE DRIVING DOWN A BUSY STREET, THE POWER STEERING JUST STOPPED WORKING. LUCKILY I WAS IN THE FAR RIGHT LANE, AND SLOWED ENOUGH TO VEER TO THE ROADSIDE AND CALL FOR ASSISTANCE. WHEN THE CAR WAS TAKEN TO A MECHANIC, I WAS TOLD THE POWER STEERING PUMP WAS BAD AND NEEDED TO BE REPLACED. ALSO, I WAS TOLD THAT IT HAPPENS FREQUENTLY WITH MINI'S. HOWEVER, I DID NOT ASK THEM TO REPLACE MY PUMP, I WANTED A SECOND OPINION. OUT OF NOWHERE MY CAR STARTED TO DRIVE WITHOUT ANY ISSUE WHATSOEVER. I GOT A SECOND OPINION AND WAS TOLD IN ABOUT A YEAR, IT WOULD NEED TO BE REPLACED, BUT THEY TOO MENTIONED THIS ISSUE WITH MINI'S. I WAS SHOCKED. WEEKS LATER, I WAS MAKING A LEFT TURN AND THE POWER STEERING WENT OUT. I BARELY MISSED A BUS STOP ON THE CORNER, FULL OF PEOPLE. SHAKEN, I AGAIN CALLED MINI AND ASKED ABOUT A RECALL OR ANY PROCEDURES TOWARD HAVING ONE MADE. OBVIOUSLY, THEY WERE UNHELPFUL, BUT THEY TOO DIVULGED THAT THIS IS A COMMON PROBLEM. MY CAR STARTED TO DRIVE NORMALLY ONCE MORE, BUT I DROVE AS LITTLE AS POSSIBLE WHILE I CONTINUED MY RESEARCH. A THIRD TIME, I COULDN'T EVEN GET MY CAR OUT OF THE DRIVEWAY AND I DECIDED THAT WAS IT. I WAS JUST GOING TO TAKE IT TO A MINI DEALERSHIP AND HAVE THE PUMP REPLACED. WHEN I CALLED WITH MY SITUATION AND THEN TOLD THEM I BELIEVED MY POWER-STEERING PUMP WAS NEEDING TO BE REPLACED, THEY DIDN'T ARGUE OR SAY THEY'D LOOK INTO IT, THEY BASICALLY AGREED, AND GAVE AN ESTIMATE. I TOOK IT IN AND THEY AGAIN ASKED NO QUESTIONS, THEY DIDN'T LOOK INTO THE PROBLEM. $1200 LATER, I LEFT WITH NO QUESTIONS ANSWERED, WITH A HOLE IN MY POCKET. IF THIS IS A COMMON PROBLEM, IT NEEDS TO BE ADDRESSED ASAP. WHAT IF I HAD HIT THAT BUSTOP FULL OF PEOPLE, OR WORSE? I CAN STILL TELL THERE'S SOMETHING WRONG WITH MY STEERING. MINI NEEDS TO DO A RECALL. YESTERDAY. *TR
STEERINGFebruary 29, 2012
WITH OUT ANY ADVICE, THE STEERING TURNS RIGID AND HARD TO MANIPULATE,I CHECKED THE FLUID AND IT LOOKS FINE AND CLEAN. *TR
STEERING,ELECTRICAL SYSTEMFebruary 27, 2012
WHILE EXITING THE FREEWAY THE STEERING SUDDENLY AND WITHOUT WARNING BECAME EXTREMELY HEAVY TAKING SIGNIFICANTLY MORE EFFORT THEN NORMAL TO JUST MOVE THE WHEEL SLIGHTLY. THE NEXT DAY THE POWER STEERING WORKED NORMALLY BUT THE FAN ON THE POWER STEERING PUMP CONTINUED TO RUN AFTER THE ENGINE WAS TURNED OFF. AFTER 5 MINUTES IN A PARKING LOT IT HAD DRAINED THE BATTERY TO THE POINT WHERE IT STRUGGLED TO START THE ENGINE. WHEN I RETURNED HOME I WAS FORCED TO DISCONNECT THE BATTERY UNTIL I CAN GET IT SERVICED. *TR
STEERINGFebruary 20, 2012
WHILE DRIVING, I NOTICED IT BECAME MARKEDLY MORE DIFFICULT TO TURN THE WHEEL. I WAS ABLE, WITH EFFORT, TO DRIVE SAFELY TO MY DESTINATION. WHEN IT WAS TIME TO RETURN HOME, THE POWER STEERING WAS WORKING FOR THE FIRST 4 OR SO MILES, THEN IT GAVE OUT AGAIN. *TR
STEERING,ENGINE AND ENGINE COOLINGFebruary 15, 2012
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE POWER STEERING COMPLETELY FAILED AND THE STEERING WHEEL SEIZED. THE VEHICLE HAD TO BE TOWED TO THE DEALER FOR ASSISTANCE. THE DEALER REPLACED THE ENTIRE POWER STEERING SYSTEM BECAUSE THE ELECTRONIC POWER ASSIST PUMP COULD NOT BE REPLACED BY ITSELF. THE FAILURE MILEAGE WAS 46,995 AND THE CURRENT MILEAGE WAS 48,000. UPDATED 03/14/12*LJ ALSO, THE AUXILIARY COOLING FAN WAS REPLACED. UPDATED 04/18/12
STEERINGFebruary 13, 2012
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND WAS DIFFICULT TO CONTROL. THE CONTACT INSPECTED THE VEHICLE AND THE FAILURE WAS LOCATED AT THE POWER STEERING PUMP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 98,000.
STEERINGFebruary 8, 2012
TOOK CAR INTO DEALER AND THEY SAID THE POWER STEERING PUMP NEEDS TO REPLACED, WHICH WOULD COST $1050.00 FOR PARTS AND LABOR. PRIOR TO TAKING IT INTO DEALER, THE STEERING WHEEL LOCKED UP ON SEVERAL OCCASIONS, WHICH CAUSED ME TO USE ALL MY STRENGTH TO GET THE CAR TO STEER. ON FEBRUARY 5, 2012, THE STEERING WHEEL LOCKED UP, I PARKED THE CAR, AND THE POWER STEERING PUMP FAN RAN CONTINUOUSLY UNTIL IT DRAINED THE BATTERY. I HAVE READ ONLINE THAT MINI COOPER OWNERS ARE TRYING TO GET BMW TO RECALL THIS DEFECT, BUT THEY WILL NOT. I ALSO READ THAT NHTSA CHECKED INTO THIS, BUT I DO NOT KNOW WHAT THE OUTCOME WAS. *TR
STEERINGFebruary 7, 2012
POWER STEERING PUMP WENT OUT COMPLETELY WITHOUT WARNING AS I WAS DIVING AT A LOW SPEED. STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN, MAKING THE CAR VERY DANGEROUS TO MANEUVER OUT OF TRAFFIC AND PARK SAFELY. NARROWLY AVOIDED HITTING PEDESTRIANS DUE TO MY INABILITY TO TURN STEERING WHEEL. *TR
POWER TRAINFebruary 5, 2012
I HAD ONLY HAD MY MINI FOR ABOUT TWO MONTHS AND WAS DRIVING FROM HUNTSVILLE, AL TO TUSCALOOSA, AL FOR AN EVENT FOR MY DAUGHTER. THE CVT WENT OUT AND I HAD TO RENT A VEHICLE TO GO. THEN WHEN I GOT IT FIXED THEY TOLD ME IT WOULD BE ABOUT 2,000.00 DOLLARS BUT WHEN I WENT TO PICK IT UP IT WAS 6,000.00. THEN ABOUT A MONTH AGO 1/2012 MY POWER STEERING STARTED MESSING UP AND TOOK TO MY MECHANIC. HE THOUGHT IT WAS HOPEFULLY JUST A LOOSE HOSE AND GOT IT WORKING AGAIN. HOWEVER TWO WEEKS AGO IT WENT OUT AGAIN AND HE CHECKED IT OUT AND THE POWER STEERING PUMP WAS TOAST. DOES NOT EVEN HAVE 100,000 MILES ON IT. I AM VERY DISAPPOINTED WITH IT. *TR
STEERINGFebruary 1, 2012
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING ONLY FUNCTIONED INTERMITTENTLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.
STEERINGJanuary 30, 2012
TL* THE CONTACT OWNS A 2004 MINI COOPER .THE CONTACT STATED THAT WHILE DRIVING IN REVERSE, THE POWER STEERING SEIZED MOMENTARILY BEFORE RESUMING NORMAL OPERATION INDEPENDENTLY. THE CONTACT HAD EXPERIENCED THE FAILURE AT LEAST TWICE. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 84,000. THE VIN WAS NOT AVAILABLE.
STEERINGJanuary 28, 2012
I HAD POWER STEERING ONE DAY AND THE NEXT DAY WHEN I WAS DRIVING I BEGAN TO MAKE A TURN AND REALIZED MY POWER STEERING WENT OUT. TO THIS DAY IT HAS NEVER CAME BACK. I WAS TOLD IT IS SOMETHING LIKE AN ELECTRIC HYDRAULIC PUMP BUT THE PRICE IS SO OUTRAGEOUS I CANNOT AFFORD TO GET IT FIXED SO I JUST TRY TO DRIVE IT AS LITTLE AS POSSIBLE AND BE AS CAREFUL AS I CAN. *TR
STEERINGJanuary 24, 2012
POWER STEERING FAILED MAKING IT DIFFICULT TO DRIVE/ TURN VEHICLE. THIS HAS HAPPENED MULTIPLE TIMES. TYPICALLY THE POWER STEERING COMES BACK AFTER A MINUTE OR TWO BUT DURING THE LATEST INCIDENT IT DID NOT COME BACK ON. *TR
STEERINGJanuary 23, 2012
POWER STEERING STOPPED WORKING---WHILE DRIVING ON CURVE---IMPACTED CAR CONTROL. REGAINED POWER STEERING. THIS HAPPENED TWO MORE TIMES. VERY DANGEROUS!!!!!!!!!!!!!!!! *TR
STEERINGJanuary 23, 2012
POWER STEERING FAILED WHILE ON A HIGHWAY. *TR
STEERINGJanuary 23, 2012
POWER STEERING FAILED, CAR WOULD NOT TURN. SECOND OCCASION 1/19/12 SAME THING AT 40MPH. AFTER CAR RESTS PROBLEM DISAPPEARS. ALMOST IMPOSSIBLE TO TURN CAR AT ALL. *TR
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)January 21, 2012
VERY DISAPPOINTED WITH MINI COOPER AND THE CORPORATION OF BMW ON HOW THEY HANDLED MY ISSUES WITH MY 2004 MINI. I CAME TO THE DEALERSHIP SEVERAL TIMES IN RAMSEY, NEW JERSEY WITH THE REPAIRS THAT WERE RECALLED. I HAD PRINTED THE RECALLS AS EVIDENCE THAT THERE WERE IDENTICAL ISSUES AS THE REPAIRS NEEDED TO MY CAR! THE DEALERSHIP IGNORED AND REFUSED TO EVEN LOOK AT THE RECALLS ON PAPER AND TO MY DISMAY I WAS FORCED TO PAY OUT-OF-MY-OWN POCKET! I HAD NO CHOICE BECAUSE OF MY CONCERN TO DRIVE A 'SAFE' VEHICLE. TO MY DISAPPOINTMENT I HAD TO RETURN BACK TO THE DEALERSHIP WITH THE SAME AND ADDITIONAL ISSUES THAT WERE NO REPAIRED! THE NEXT DAY THE MANAGER ASSURED ME THAT ALL WAS TAKEN CARE OF AND THE CAR WAS FINALLY SAFE! WRONG AGAIN! WITH ADDITIONAL CALLS TO BOTH THE DEALERSHIP AND BMW I STILL DID NOT HAVE A SOLUTION NOR A SAFE CAR! . THE ISSUES WERE: 1.BRAKE LIGHT BEING REPLACED MULTIPLE TIMES AND THEN CAUSED A FIRE. 2.STEERING 3.STABILITY CONTROL ULTIMATELY, I HAVE CONTACTED NHTSA SEVERAL TIMES TO ASSIST AND THE RESPONSE WAS TO CONTACT THE DEALER. I'M AT THE POINT I NEED TO NOW TAKE THIS TO A NEW LEVEL TO RESOLVE THIS SITUATION. *TR
Fire reported
NHTSA #10444751STEERINGJanuary 18, 2012
ELECTRIC POWER STEERING PUMP FAILED WHILE DRIVING. I NOTICED IT WHEN I WENT TO CHANGE LANES AND THE CAR RESISTED. I SLOWED FOR A CORNER AND WHEN ATTEMPTING TO TURN, IT BECAME VERY APPARENT THAT THERE WAS NO STEERING ASSIST. THIS IS A COMMON FAILURE ON THE FIRST GENERATION MINI COOPERS THAT IS UNACCEPTABLE AND DEPENDING ON THE CIRCUMSTANCES, POTENTIALLY DANGEROUS.
STEERINGJanuary 15, 2012
LENT CAR TO BOYFRIEND TO DRIVE ME TO BOSTON (100 MILE ONE WAY). ON THE WAY HOME HE STOPPED AT A STORE APPROXIMATELY 10 MILES FROM THE HOUSE. WHEN HE CAME BACK OUT OF THE STORE ( WAS IN STORE APPROXIMATELY 10 MINUTES) THE POWER STEERING NO LONGER WORKED. IT WAS LIKE TRYING TO STEER THROUGH CONCRETE FOR HIM. A FEW DAYS LATER HE TRIED THE CAR AND IT ALL WORKED FINE AGAIN. BASED ON PRIOR COMPLAINTS FILED, I AM CONCERNED THAT THE ISSUE WILL REOCCUR WHEN I AM DRIVING CAUSING OBVIOUS SAFETY CONCERNS, OR THAT IT MAY CATCH FIRE (BASED ON OTHER COMPLAINTS FILED FOR SIMILAR ISSUES) AND THAT I WILL BE FACING THE COST OF REPLACING THE POWER STEERING UNIT (WHICH DOES NOT SOUND LIKE IT HAS BEEN REENGINEERED SINCE THIS ISSUE BECAME KNOWN).
STEERINGJanuary 13, 2012
TL* THE CONTACT OWNS A 2004 MINI COOPER S. WHILE DRIVING 35 MPH, THE CONTACT STATED THE VEHICLE LOST ALL POWER STEERING. THE DEALER INFORMED THE CONTACT THAT THE POWER STEERING PUMP FAILED AND TO REPLACE THE PUMP AS WELL AS THE BATTERY TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 116,000 AND THE FAILURE MILEAGE WAS 115,900.
STEERINGJanuary 6, 2012
I WAS DRIVING MY MINI COOPER S ON THE FREEWAY GOING INTO A TURN, THE WHEEL BECAME EXTREMELY HARD TO TURN WITH NO NOTICE. I COULD NOT MAKE THE TURN ALL THE WAY AND THE DRIVERS SIDE TIRES AND FENDER HIT THE CURB ON THE FREEWAY. I FOUGHT THE CAR OFF THE FREEWAY AND LET IT SIT FOR 15 MINS WHILE I CALLED MINI. THE DEALER SAID THAT MY POWER STEERING HAD FAILED. AFTER A WAIT OF 15 MINS THE CAR STARTED AND DROVE JUST FINE. I DROVE THE CAR TO THE DEALERSHIP AND THEY TESTED THE POWER STEERING PUMP AND SAID THAT IT WAS GOOD AT THAT TIME. THEY TOLD ME THAT IT WOULD CONTINUE TO BE A PROBLEM WITH JUST GIVING OUT AT RANDOM TIMES UNLESS I SPENT $4000 AND HAD ALL THE COMPONENTS REPLACED EVEN THOUGH IT TESTED GOOD AT THE TIME. THEY REPLACED ALL THE BUSHINGS AND STRUTS IN THE FRONT AT THAT TIME FOR $2000. THEY TOLD ME NOT TO REPLACE THE POWER STEERING UNLESS IT TOTALLY STOPPED WORKING. THE SECOND INCIDENT WAS 5000 MILES LATER ON A ROUND ABOUT AT 35 MPH. THE STEERING HAD JUST FAILED AGAIN. THIS IS A DANGEROUS SITUATION WHEN THE DEALER TESTS THE SYSTEM AFTER A FAILURE AND CLAIMS THAT IT IS GOOD, AND THEN IT FAILS AGAIN WITH NO WARNING. I THINK THAT THE MANUFACTURE SHOULD TAKE RESPONSIBILITY AND HAVE ALL THE SYSTEMS UPGRADED TO NOT FAIL AT SUCH LOW MILEAGE AND IF THEY DO FAIL TO BE ABLE TO TRACK SUCH A FAILURE. *TR
Crash reported
NHTSA #10442660STEERINGJanuary 6, 2012
POWER STEERING FROZE UP AS WE TURNED A CORNER AND THEN DIED OUT COMPLETELY. IT HAS NEVER RETURNED. VERY CLOSE TO CAUSING A COLLISION BECAUSE OF THE LOSS OF POWER STEERING. *TR
STEERINGJanuary 5, 2012
I HAD DRIVEN THE VEHICLE TO WORK WITHOUT INCIDENT. STARTED VEHICLE AFTER WORK AND IMMEDIATELY NOTICED THAT THE POWER STEERING WAS NOT WORKING. DROVE THE VEHICLE 34 MILES AND PARKED IT FOR 30 MINUTES. WHEN I RESTARTED THE VEHICLE THE POWER STEERING WAS AGAIN WORKING. *TR
STEERINGJanuary 3, 2012
TL* THE CONTACT OWNS A 2004 MINI COOPER S. WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE POWER STEERING PUMP FAILED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
STEERINGJanuary 3, 2012
WHILE DRIVING THE POWER STEERING CUT OUT CREATING AN UNSAFE DRIVING CONDITION. OVER THE NEXT 20,000 MILES THE POWER STEERING WOULD INTERMITTENTLY COME BACK AND GO OUT MORE THAN A DOZEN TIMES UNTIL EVENTUALLY FAILING COMPLETELY. *TR
STEERINGJanuary 2, 2012
SUDDEN POWER STEERING FAILURE WHILE DRIVING. *TR
STEERINGDecember 31, 2011
POWER STEERING PUMP FAILED AS I WAS EXITING I-80 @ EXIT 56 RETURNING HOME FROM WORK. AS I STARTED ONTO THE EXIT RAMP AND BEGAN TO CURVE TO THE RIGHT, THE STEERING WAS VERY HARD IN THE CAR WHICH RESULTED IN MY HAVING TO FORCE THE WHEEL TO THE RIGHT. I ALSO WAS BRAKING AT THIS POINT GIVEN THE SURPRISE OF THE TIGHT WHEEL. I ENDED UP ON THE SHOULDER OF THE RAMP BEFORE GAINING CONTROL OF THE CAR AND REDUCING THE SPEED. WHEN I GOT TO THE TOP OF THE RAMP AND STOPPED, THE PUMP BEGAN TO WORK AGAIN. ON 12/27 THE PUMP FAILED AGAIN AS I BACKED OUT OF MY GARAGE. I PULLED THE CAR BACK INTO THE GARAGE AND PARKED IT UNTIL I CAN RESOLVE THIS ISSUE. I PURCHASED THE CAR USED SEVERAL MONTHS AGO WITH 67K MILES. I SEARCHED THE FORUMS TO SEE IF ANYONE ELSE HAS HAD THIS ISSUE AND FOUND MANY REPORTS OF PUMP/FAN FAILURES. THIS IS A SAFETY RISK TO ANYONE WHO OWNS ONE OF THESE CARS. I CANNOT IMAGINE WHAT WOULD'VE HAPPENED HAD MY WIFE BEEN DRIVING MY CAR WHEN THE PUMP FAILED, IT WAS ALL I COULD DO TO KEEP FROM WRECKING INTO THE MEDIAN AREA. *KB
STEERINGDecember 29, 2011
THE POWER STEERING PUMP JUST ALL OF A SUDDENLY WITHOUT WARNING FAILED ON MY MINI COOPER. I WAS GOING DOWN THE HIGHWAY AT 70 MPH WHEN I WENT TO GET OFF ON A OFF RAMP AND THE CAR TOOK ALOT OF FORCE FOR ME TO STEER IT IN THE RIGHT DIRECTION. I WAS LUCKY TO NOT HAVE SNOW AT THE TIME BECAUSE IF I DID I COULD HAVE POSSIBLY LOST CONTROL OF MY CAR. I KNOW ALOT OF PEOPLE HAVE HAD THIS HAPPEN TO THEM AND FOR THE PRICE THAT THESE PUMPS THEY SHOULD LAST ALOT LONGER THAN HAVE. *KB
STEERINGDecember 26, 2011
POWER STEERING STOPPED WORKING, 1ST TIME WHILST AT A TRAFFIC LIGHT, 2ND TIME WHILST PULLING OUT OF A PARKING SPOT. STEERING BECOMES VERY HEAVY, ALMOST UNMANAGEABLE. I HAVEN'T USED THE CAR IN THE LAST THREE MONTHS AS I HAVE BEEN OUT OF THE COUNTRY, I NEED TO LOOK INTO REPLACING THE STEERING PUMP, FAN AND A COVER. *TR
STEERINGDecember 15, 2011
THE CARS POWER STEERING STARTED FAILING FOR A FEW SECONDS WHILE DRIVING AT SLOW SPEED. THIS HAS HAPPENED AT LEAST 20 OR MORE TIMES OVER THE LAST 2 YEARS. THE STEERING OF THE VEHICLE BECOMES EXTREMELY HARD. THERE IS NO WARNING THAT THIS WILL OCCUR, SO CLEARLY IT COULD RESULT IN AN ACCIDENT. IN THE LAST 12 MONTHS, THE POWER STEERING HAS STARTED TO FAIL WHEN THE CAR IS STARTED, BUT STARTED WORKING AGAIN IF THE CAR WAS RESTARTED OR AFTER A SHORT PERIOD OF TIME. THIS WEEK, AFTER 3 HOURS OF DRIVING, THE CAR WAS PARKED FOR 15 MINUTES, WHEN THE CAR WAS RESTARTED THERE WAS NO POWER STEERING AT ALL DURING ANOTHER 5 MINUTES OF DRIVING. THE CARE WAS STOPPED FOR ANOTHER 20 MINUTES AND WHEN RESTARTED POWER STEERING WAS RESTORED. I AM VERY CONCERNED THAT THIS FAILURE COULD OCCUR DURING HIGH SPEED MANEUVERING AND COULD RESULT IN A MAJOR ACCIDENT. I FEEL THAT I HAVE BEEN LUCKY TO DATE THAT I HAVEN'T BEEN IN A SITUATION THAT RESULTED IN AN ACCIDENT, PRECISE CONTROL OF THE VEHICLE IS IMPOSSIBLE WITHOUT THE POWER STEERING. *TR
STEERINGDecember 14, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME ABNORMALLY STIFF. THE DEALER WAS NOTIFIED OF THE FAILURE WHO STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000...UPDATED 01/04/12 *BF THE CONSUMER STATED THE POWER STEERING PUMP WAS REPLACED AT A COST OF $866.67 . THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 01/09/12
STEERINGDecember 12, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WITHOUT WARNING, CAUSING EXTREME DIFFICULTY IN STEERING CONTROL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.
ELECTRICAL SYSTEMDecember 10, 2011
PARKING ASSIST ALARM STOPPED WORKING COMPLETELY THEN THE NEXT TIME AS SOON AS THE VEHICLE WAS IN REVERSE THE ALARM SOUNDED AS THOUGH IMPACT WERE IMMINENT THOUGH NOTHING WAS BEHIND THE VEHICLE. ALARM CONTINUES TO SOUND WHENEVER THE MINI IS IN REVERSE. *TR
STEERINGDecember 8, 2011
STEERING FLUID PUMP WAS JUST REPLACED A FEW WEEKS AGO, PROBLEM HAS RETURNED AND WILL NOT GO AWAY... STEERING WHEEL VERY RIGID HARD TO TURN. VERY DIFFICULT TO MAKE TURNS, ALOT OF EFFORT TO TURN THE STEERING WHEEL. TRYING TO MAKE A SHARP OR QUICK TURN IF NEEDED, WOULD BE DANGEROUS & ALMOST IMPOSSIBLE. I RECENTLY RESEARCHED AND FOUND THAT THOUSANDS OF 04 MINI COOPERS HAD THIS SAME PROBLEM. *TR
STEERINGDecember 4, 2011
POWER ASSISTED STEERING WILL CEASE WORKING WHILE DRIVING, MAKING THE CAR VERY, VERY DIFFICULT TO STEER/CONTROL. THIS PROBLEM IS CURRENTLY INTERMITTENT, BUT WHEN IT DOES HAPPEN IT IS VERY SCARY. CURRENTLY, I WILL NOT ALLOW MY WIFE OR GRANDCHILDREN IN THE CAR UNTIL I FIX THIS PROBLEM. MINI USA THRU MAIN LINE MINI, BALA CYNWYD, PA STATED NO RECALL FOR THIS VEHICLE VIA EMAIL. RESEARCH OF NHTSA ONLINE DATA BASE SHOWS 113 REPORTED COMPLAINTS FOR YEAR 2004 MINI'S AND 120 FOR YEAR 2005 FOR STEERING PROBLEMS AND NO FIX BY BMW. THIS IS A SERIOUS SAFETY PROBLEM AND SUGGEST READERS FILE COMPLAINTS AND HOPE IT DOES NOT TAKE A DEATH TO GET SOMEONE'S ATTENTION. *TR
STEERINGDecember 1, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT IMMEDIATELY AFTER STARTING THE VEHICLE, THE POWER STEERING FAILED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON THREE OCCASIONS. DURING THE MOST RECENT FAILURE, THE POWER STEERING PUMP CONTINUED TO RUN AFTER THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 89,000.
STEERINGNovember 30, 2011
I AM THE ORIGINAL OWNER OF A 2004 MINI COOPER S, NOW WITH A POWER STEERING PROBLEM. THE POWER STEERING REPEATEDLY FAILS FOR NO DETECTABLE REASON--THIS ACCORDING TO MY MINI/BMW MECHANIC. I DRIVE THE CAR FOR APPROXIMATELY 15 MILES AND THE POWER STEERING FAILS. I SHUT THE CAR OFF, LET IT COOL AND RESTART IT. IT RETURNS TO NORMAL AND THEN AGAIN FAILS AFTER A FEW MILES. THE ON-BOARD COMPUTER RECORDS THE FAILURE, BUT DOES NOT EXPLAIN IT IN A WAY THAT WOULD SUGGEST A SOLUTION. THE CAR'S COMPUTER READS: "FAULT STORED: SHORT CIRCUIT/OPEN CIRCUIT AT CONTROL UNIT." HENCE, MY MECHANIC HAS NO IDEA OF HOW TO FIX IT SHORT OF REPLACING THE ENTIRE SYSTEM WHICH, AS HE SAYS, IS NO GUARANTEE THAT THE PROBLEM WILL STOP. AS IT IS, THE CAR IS UNSAFE TO DRIVE, AND I WILL NO LONGER PERMIT MY WIFE TO DRIVE IT. I DO HOPE THE NHTSA WILL LOOK INTO THIS ISSUE. I READ ONLINE THAT ALLEGEDLY IS INVESTIGATING THE ISSUE, AND I WOULD BE HAPPY TO PROVIDE MY MECHANIC'S WRITTEN EVALUATION IF IT WOULD CONTRIBUTE TO YOUR RESEARCH. THE STEERING NOW FAILS EACH TIME I DRIVE THE AUTOMOBILE. THANK YOU FOR YOUR ATTENTION. *KB
STEERING,ELECTRICAL SYSTEMNovember 30, 2011
WHILE DRIVING IN A 35MPH ZONE, SMOKE STARTED COMING OUT FROM UNDER THE HOOD (BONNET). DRIVER NOTICED ODD STEERING RESPONSE SHORTLY BEFORE SMOKE APPEARED. REPAIR SHOP NOTED POWER STEERING PUMP FAILURE CAUSING WIRING LOOM FIRE. RESEARCH HAS FOUND NUMEROUS POWER STEERING PUMP FAILURES ON MINI COOPERS. WHEN POWER STEERING FAILS, DRIVING IS NEXT TO IMPOSSIBLE GIVEN SIZE OF STEERING WHEEL AND POWER ASSIST DESIGN. *KB
Fire reported
NHTSA #10437817STEERINGNovember 28, 2011
POWER STEERING INTERMITTENTLY WORKING CAUSING SEVERE OVERSTEER WHILE ENTERING HIGHWAY TRAFFIC. HAD NO INDICATION OF PROBLEM WHILE ON INTERSTATE. UPON EXITING INTERSTATE ON A 30 MPH LOOP STEERING FAILED . PRESENTLY POWER STEERING IS INTERMITTENT SO THE WIFE NO LONGER GETS TO DRIVE THE COOPER. GOOD FORTUNE WAS WITH ME AND I HAVE DRIVEN CARS WITHOUT POWERSTEERING. EVEN SO I WAS CAUGHT OFF GUARD AND I AM HOPEFUL THIS REPORT WILL PREVENT OTHERS WHICH MAY BE LESS FORTUNATE OR EXPERIENCED. THE MINI DEALERSHIP DIDN'T SEEM TO CARE. *KB
STEERINGNovember 23, 2011
ABOUT A YEAR AND HALF AGO THE CAR WAS LEAKING STEERING FLUID, THE MECHANIC STATED THAT THE COOLING FAN ON THE STEERING PUMP WAS A BAD DESIGN, HE ADJUSTED IT AND IT LASTED UNTIL NOVEMBER OF 2011 AGAIN THE LEAKING STARTED, GRINDING NOISE FROM THE FRONT LEFT,STEERING WAS DIFFICULT ON TURNS. I HAD ALL THE STEERING COMPONENTS REPLACED AT A COST OF @ $1,100. MECHANIC STILL BELIEVED IT IS A DESIGN FLAW, SHOULD HAVE A RECALL. *TR
STEERINGNovember 22, 2011
POWER STEERING FAILED. RE-ENGAGED WHEN CAR COOLED.
STEERINGNovember 7, 2011
POWER STEERING DROPPED OUT UNEXPECTEDLY WHILE I WAS MAKING A LEFT HAND TURN, TRAVELING APPROXIMATELY 10-15 MPH. I WAS ABLE TO REGAIN STEERING CONTROL BEFORE A COLLISION, BUT POWER STEERING NEVER CAME BACK ON. I FOUND OUT THE POWER STEERING PUMP HAD FAILED, PERHAPS BROUGHT ON BY A POWER STEERING FAN FAILURE. BOTH THE FAN AND PUMP WERE REPLACED. *TR
STEERINGNovember 3, 2011
THE POWER STEERING ON MY 2004 MINI COOPER S HAS FAILED SEVERAL TIMES WITHOUT WARNING. THE CAR IS VERY DIFFICULT TO STEER WHEN THE PUMP STROPS WORKING WITHOUT WARNING AND MY WIFE NEARLY HAD AN ACCIDENT BECAUSE OF THIS INTERMITTENT FAILURE. I CHECKED ONLINE AND THERE ARE MANY COMPLAINTS ABOUT THE VERY SAME PROBLEM.. STOPPING THE CAR AND SHUTTING THE ENGINE OFF AND THEN RESTARTING IT, CLEARS THE PROBLEM. *TR
STEERINGNovember 3, 2011
DRIVING AT APPROXIMATELY 45MPH, WHEN POWER STEERING FAILED. POWER STEERING FAILURE ACCOMPANIED BY OTHER ELECTRICAL ISSUES. GAUGE CLUSTER RESET, ALL FAILURE LIGHTS WENT ON. POWER STEERING RESTORED SHORTLY AFTER FAILURE. OCCURRED APPROXIMATELY TWO MORE TIMES AFTER FIRST INCIDENT. AFTER POWER STEERING FAILURE NOTICED, ISSUE WITH CHARGING SYSTEM ALSO. CHARGING SYSTEM VOLTAGE CONSISTENTLY LOW, SOMETIMES EVEN GOING DOWN TO 10V ACCOMPANIED BY LOSS OF POWER AND OTHER MALFUNCTION LIGHTS. *TR
STEERINGOctober 30, 2011
LOST POWER STEERING ON FREEWAY AT 70 MILE AN HOUR. NEXT DAY IT WORK FOR 40 MILES THEN FAILED AGAIN ON FREEWAY AT 70 MILES AN HOUR, THERE IS NO WARNING OR FLUID LOSS,JUST COMPLETE STEERING LOSS . THEN IT IS VERY HARD TO CONTROL. *TR
STEERINGOctober 28, 2011
THE STEERING WHEEL WENT ALMOST COMPLETELY RIGID AND THE WHEEL REQUIRED A GREAT DEAL OF EFFORT TO TURN. TURNING THE WHEEL WAS FAR MORE DIFFICULT THAN IN ANY VEHICLE I HAVE DRIVEN WITHOUT POWER STEERING, AND THERE WAS A PULSE OF DIFFERING PRESSURE AGAINST THE TURNS AT TIMES. AFTER SHUTTING OFF THE CAR AND STARTING AGAIN, THE STEERING WAS BACK TO NORMAL. *TR
STEERINGOctober 27, 2011
AFTER STOPPING AT A RED LIGHT, WHEN I ACCELERATED TO MAKE A LEFT TURN, LOST POWER STEERING. DROVE TO WORK NEXT DAY WITH NO POWER STEERING, BUT ON THE WAY HOME, IT CAME BACK ON. HOWEVER, WHEN I TURN OFF THE ENGINE, THE ELECTRIC MOTOR KEPT ON RUNNING. HAD TO DISCONNECT BATTERY TO KEEP IT FROM DRAINING AND/OR CAUSE A FIRE. *TT
STEERINGOctober 17, 2011
PULLED INTO A PARKING LOT. WAS MAKING A RIGHT TURN INTO A SPOT AND LOST ALL STEERING. I TURNED OFF THE CAR AND RESTARTED AND IT WORKED AGAIN, BUT IT WAS IMPOSSIBLE TO STEER WITHOUT THE POWER ASSIST. I SEE THIS MORNING THAT THIS PROBLEM IS NOW COMMON AND I HESITATE TO GO INTO MINI TO HAVE IT FIXED RIGHT AWAY SINCE IT WILL COST MORE THAN $1000 TO FIX! WHY ISN'T THIS A RECALL? *TR
STEERING,ELECTRICAL SYSTEMOctober 17, 2011
THE ELECTRIC POWER STEERING PUMP FAILED... SAW SMOKE COMING FROM ENGINE AREA, EVEN WHEN POWER TO ENGINE WAS SHUT OFF AND KEY REMOVED. AFTER SEVERAL ATTEMPTS TO RESTART VEHICLE AFTER TALKING WITH SERVICE MECHANIC, HE ADVISED TO "RESTART" CAR UNTIL THE POWER STEERING UNIT POSSIBLY TURNED BACK ON. AFTER 6 ATTEMPTS (APPOX 3 MINS APART), THE SYSTEM STARTED TO WORK AGAIN, BUT WITH A "STIFF & GRINDING" NOISE COMING FROM THE PUMP BEING TRANSMITTED THRU THE STEERING WHEEL. CAUSE OF FAILURE IS "POWER STEERING PUMP/FAN UNIT". VERY DANGEROUS, AS THIS HAPPENED AT SPEED ON FREEWAY, AND LOST ALMOST ALL CONTROL OF STEERING.
STEERINGOctober 11, 2011
POWER STEERING FAILURE WHILE DRIVING; HAD NEW STEERING RACK/PUMP INSTALLED AT 90,000, WORKED FINE FOR A YEAR AND NOW THE POWER STEERING HAS FAILED FOR THE SECOND TIME; A NEW STEERING PUMP/RACK NEEDS TO BE INSTALLED... *KB
STEERINGOctober 10, 2011
THE VEHICLE'S POWER STEERING FAILED WITHOUT WARNING WHILE DRIVING DOWN THE ROAD. THIS CAUSED THE VEHICLE TO BE VERY DIFFICULT TO STEER. THE CAR IS ALMOST IMPOSSIBLE TO DRIVE. *KB
STEERINGOctober 3, 2011
DRIVING TO WORK AND TRIED TO MAKE A RIGHT HAND TURN. THE POWER STEERING FAILED MAKING THE WHEEL VERY HARD TO TURN. I PULLED OVER TO THE SIDE AND SHUT THE CAR OFF, AND WHEN I RESTARTED IT, THE POWER STEERING WORKED AGAIN. IT DOES THIS INTERMEDIATELY A FEW TIMES A WEEK SINCE THEN... MINI SAYS ITS AN INTERNAL FAULT IN THE POWER STEERING PUMP. *TR
STEERINGOctober 3, 2011
FAILURE OF POWER STEERING. *TR
STEERINGSeptember 27, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT WAS DRIVING 45 MPH WHEN THE STEERING WHEEL BECAME HARD TO MANEUVER. THE VEHICLE WAS MERGED ONTO THE SHOULDER AND THEN TOWED TO A LOCAL MECHANIC WHO INSPECTED THE FAILURE AND INFORMED THE CONTACT THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE POWER STEERING PUMP WAS REPLACED. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 140,000.
STEERINGSeptember 22, 2011
POWER STEERING FAILED ABRUPTLY CAUSING DANGEROUS DRIVING CONDITION. *TR
STEERINGSeptember 22, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED WHILE DRIVING 10 MPH THE POWER OF STEERING WOULD STOP WORKING INTERMITTENTLY. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 51,377.
STEERINGSeptember 21, 2011
THE FIRST TIME THE POWER STEERING FAILED WAS WHEN I WAS EXITING OFF A HIGHWAY REST STOP. WHEN LEAVING THE STOP, THE POWER STEERING WORKED AGAIN. FOR A COUPLE OF MONTHS, INCIDENTS OF STIFFNESS BECAME MORE FREQUENT ESPECIALLY AT THE END OF MY COMMUTE HOME FROM WORK. THREE MONTHS LATER IT LACKS POWER STEERING FULL TIME. AFTER ALL I'VE READ ABOUT THIS ONLINE, MY CONCERN IS THAT THE COST OF THE REPAIR MAY BE AROUND $1300. *TR
STEERINGSeptember 19, 2011
DRIVING ON HIGHWAY ENTERING TURN, AND CAR WAS HARD TO STEER, HAD TO JERK WHEEL TO AVOID HITTING ANOTHER CAR. WHEN WILL SOMETHING BE DONE WITH MINE AND OTHERS WHO HAVE THIS ISSUE. DOES IT TAKE A DEATH FOR CAR DEALERS TO BE HELD ACCOUNTABLE. *KB
STEERINGSeptember 15, 2011
POWER STEERING JUST CUTS OFF WHILE DRIVING FOR NO REASON. YOU HAVE TO STOP THE VEHICLE AND TURN OFF ENGINE AND THEN TURN IT BACK ON TO (I GUESS) RESET THE POWER STEERING. THIS IS IMPOSSIBLE IF YOU ARE DRIVING ON A ROAD THAT YOU CANNOT PULL OVER AND ESPECIALLY ON A CURVY ROAD. *KB
STEERINGSeptember 14, 2011
I WAS JUST DRIVING HOME FROM WORK AND THE POWER STEERING JUST WENT OUT, I DID SAFELY MAKE IT HOME AND GOT THE CAR IN THE GARAGE. IT HAS BEEN PARKED SINCE IT SEEMS THE POWER STEERING COMES AND GOES. I DON'T KNOW WHAT THE PROBLEM MAY BE FOR SURE, BUT I HAVE ALREADY HAD THE FAN ASSEMBLY REPLACED DUE TO IT WOULD NOT CUT OFF, AND KILLED MY BATTERY, SO OF COURSE I HAD TO REPLACE THE BATTERY. I AM TAKING THE CAR IN FOR A ESTIMATE FOR THE STEERING, BUT IT SEEMS THIS IS A COMMON PROBLEM AND IT NEEDS TO BE RECALLED. IT CAUSE SOMEONE TO GET HURT OR EVEN KILLED. *KB
STEERINGSeptember 12, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING WOULD SEIZE. THIS FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS NOT INSPECTED NOR REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. THE VIN WAS UNAVAILABLE.
STEERINGAugust 30, 2011
FAILED STEERING PUMP ASSEMBLY ON 2004 COOPER S WITH 60K MILES. FAILURE OF STEERING PUMP ASSEMBLY CREATED LOSS OF STEERING AND INDUCES UNSAFE DRIVING SCENARIO. FROM THE SHOWROOM, THIS VEHICLE (AND OTHERS OF THIS ERA) HAS PROVIDED A UNIQUE WHINE FROM THE POWER STEERING ASSEMBLY. THE DEALER WOULD LATER INFORM ME THAT THIS WAS NORMAL TO THE BMW MINI LINE. YEARS LATER THIS FEATURE HAS BECOME A KNOWN PROBLEM AND IS CONFIRMED AND BEING INVESTIGATED BY THE NHTSA. BMW (THE MANUFACTURER) HAS YET TO ACKNOWLEDGE OR DEVELOPED A REPAIRABLE SOLUTION TOWARDS THIS FLAWED CHARACTERISTIC. ANOTHER TOYOTA IN THE MAKING?.. I HOPE NOT. *TR
STEERINGAugust 29, 2011
1)WHILE DRIVING MY CAR IN NORMAL WARM DAY TEMPERATURES IN DENVER, CO MY POWER STEERING ABRUPTLY FAILED MAKING IT DIFFICULT TO CONTROL MY CAR. 2)HAS STAYED FAILED 3)WILL HAVE TO GET A REBUILT OR NEW PUMP. *TR
STEERINGAugust 19, 2011
THE POWER STEERING SYSTEM FAILED AS THE VEHICLE APPROACHED AND ENTERED A "ROUNDABOUT" CIRCLE. THE SYSTEM NOT ONLY STOPPED PROVIDING STEERING ASSIST, BUT THE STEERING WHEEL STAYED IN THE RIGHT TURN POSITION (DID NOT RETURN TO CENTER) WHICH CAUSED THE VEHICLE TO VEER OFF THE ROAD SURFACE. THE POWER STEERING SYSTEM HAS COMPLETED FAILED IN THE VEHICLE, WHICH MAKES THE CAR VERY DIFFICULT TO DRIVE (ESPECIALLY MY FOR WIFE WHO WAS OPERATING THE VEHICLE WHEN THE INITIAL FAILURE OCCURRED). DO TO THE NON-FUNCTIONAL POWER STEERING SYSTEM, WHEN MAKING EITHER LEFT OR RIGHT HAND TURNS, THE STEERING WHEEL STAYS IN THE TURNED POSITION WHICH REQUIRES THE DRIVER TO QUICKLY MANEUVER THE CAR TO PREVENT IT FROM CONTINUING TO VEER OFF OF THE ROAD SURFACE ~ THIS CONDITION IS PRESENT AT ALL SPEEDS WITH ALL DEGREES OF STEERING INPUT. IN SIMPLE TERMS: IF THE STEERING WHEEL IS FULLY TURNED "HARD" TO THE LEFT, IT WILL STAY IN THAT POSITION CAUSING THE VEHICLE TO CONTINUE TURNING AND WILL NOT START ITS RETURN TO THE CENTER "STRAIGHT" POSITION WITHOUT INPUT FROM THE DRIVER. ASIDE FROM THE COMPLETE LOSS OF STEERING ASSIST (WHICH MAKES NORMAL STEERING VERY DIFFICULT AT ALL SPEEDS), THE STEERING WHEEL POSITIONAL ISSUE (AS NOTED ABOVE) INTRODUCES A VERY UNSAFE OPERATING CONDITION FOR THE DRIVER AND VEHICLE.
STEERINGAugust 15, 2011
THE POWER STEERING FAILED ON MY 2004 MINI COOPER WITH NO NOTICE IN CITY TRAFFIC. I WAS DRIVING ALL OF A SUDDEN LOST POWER STEERING WHICH NEARLY CAUSED AN ACCIDENT IN HEAVY TRAFFIC. I HAD TO HAVE THE POWER STEERING PUMP REPLACED FOR $1144.11 AND FOUND IT WAS A VERY COMMON PROBLEM. *TR
STEERINGAugust 11, 2011
IT WAS SO SCARY TO NOT BE ABLE TO MAKE TURNS ON FREEWAY! ON MY WAY BACK FROM WORK SAN FRANCISCO, I STARTED EXPERIENCING VERY STIFF POWER STEERING HALF WAY AND THE SITUATION GOT WORSE AND WORSE. TO THE END I ALMOST COULDN'T MAKE TURNS. I BARELY CAN FINALLY PARK THE CAR IN FRONT OF MY GARAGE AND I WAS HORRIFIED BY THE EXPERIENCE FOR THE WHOLE NIGHT. BROUGHT THE CAR TO GET CHECKED AND IT TURNED OUT THE POWER STEERING PUMP NEEDED TO BE REPLACED. IT WAS WAY MORE EXPENSIVE THAN I CAN AFFORD BUT CAN I NOT TO GET THAT REPAIRED? I NEEDED THE CAR TO GO TO WORK ETC. MINI COOPER SHOULD RECALL THIS POWER STEERING PUMP. IT'S A SERIOUS SAFETY ISSUE.
STEERINGAugust 11, 2011
BACKING OUT OF PARKING PLACE, CAR IS DIFFICULT TO STEER. THIS THE THIRD TIME IT HAS OCCURRED. I HAVE NOT REPLACED THE POWER STEERING YET DUE TO COST. *TR
STEERINGAugust 10, 2011
I WAS DRIVING TO WORK, ON A WINDY ROAD WHEN MY CAR LOST IT'S POWER STEERING. THE GARAGE HAS TO REPLACE THE POWER STEERING PUMP, FAN AND STEERING RACK FOR A TOTAL COST OF ABOUT $3,000! I WAS VERY LUCKY TO HAVE NOT RUN OFF THE ROAD. *TR
STEERINGAugust 9, 2011
ON MULTIPLE INCIDENTS, THERE IS NO INDICATION LEADING UP TO THE SUDDEN LOSS OF POWER STEERING. INTERMITTENT LOSS OF POWER STEERING TO THE POINT WHERE THE STEERING WHEEL IS NEARLY IMPOSSIBLE TO TURN OR MANEUVER. PROBLEM WOULD OCCUR DURING INITIAL STARTUP OF THE CAR, OR AFTER 15 MINS OF DRIVING, OR AFTER 2-3 HOURS OF DRIVING. SO FAR, ON ALL OCCURRENCES, ONCE THE CAR IS SHUT OFF AND TURNED BACK ON THEN POWER STEERING RESUMES. TOOK MY CAR TO MINI OF STEVENS CREEK ON 8/8/11 AND WAS QUOTED $180 FOR DIAGNOSTICS, $848 FOR PARTS, $253 FOR LABOR. MINI HAS DECLINED TO HONOR A NO-COST REPLACEMENT. I NEED TO FIND MORE REASONABLE PRICE FOR REPAIR AS I CANNOT AFFORD THE QUOTED $1300 AT THE MOMENT. I HAVE YET TO HAVE THIS POWER STEERING PROBLEM FIXED. *TR
STEERINGAugust 7, 2011
POWER-ASSISTED STEERING FAILS ON 2004 COOPER MINI. VEHICLE NOT DRIVEN AGGRESSIVELY. SHUTTING VEHICLE OFF, THEN RESTARTING, WILL OCCASIONALLY RESTORE POWER STEERING BUT ONLY FOR A BRIEF PERIOD. POWER-ASSISTED STEERING WORKS WHEN FIRST STARTED FOR THE DAY, BUT QUITS ENTIRELY WITHIN 30 - 45 MIN. LATER. DRIVING WITHOUT POWER-ASSISTED STEERING IS POSSIBLE BUT EXTREMELY DIFFICULT TO TURN. *TT
STEERINGAugust 6, 2011
THE POWER STEERING IN MY 2004 MINI COOPER S FAILED, LEADING TO EXTREMELY DIFFICULT OPERATION OF THE VEHICLE. CAR WAS UNDER EXTENDED WARRANTY BUT FAILURE NOT COVERED.
POWER TRAINAugust 5, 2011
I HAVE A 2004 MINI COOPER WITH 87,000 MILES ON IT. THERE WERE NO EVENTS LEADING UP TO THE TOTAL CVT TRANSMISSION FAILURE THAT TOOK PLACE LAST FRIDAY 07/29/11. I WAS ENTERING INTO A LARGE INTERSECTION WHEN THE CAR STARTED BUCKING AND RATTLING. I JUST MADE IT INTO A HESS STATION PARKING LOT (THANK GOODNESS THERE WAS ONE THERE) WHEN IT WOULDN'T GO ANY FURTHER. I HAD IT TOWED TO A LOCAL TRANSMISSION SHOP AND THEY SAID THAT THE TRANS WAS DEAD AND I WAS GOING TO NEED A NEW ONE. THEY INFORMED ME THAT THERE AREN'T ANY REBUILT OPTIONS AND THE NEW TRANS IS GOING TO COST ME $5000 + $1200 FOR LABOR. I HAVE DONE A BUNCH OF RESEARCH ON THESE CVT TRANSMISSIONS AND APPARENTLY THEY HAVE BEEN A HUGE PROBLEM AND BMW/MINI HAVEN'T DONE ANYTHING ABOUT IT. I THINK IT IS A DISGRACE THAT THIS CONTINUES TO HAPPEN AND COST PEOPLE THOUSANDS OF DOLLARS. SOMETHING NEEDS TO BE DONE ASAP!!!! *TT
STEERINGAugust 3, 2011
CONTINUOUS RELAPSING/REMITTING PROBLEM. POWER STEERING HAS BEEN GOING OUT NEARLY ONCE A WEEK FOR THE LAST YEAR AND A HALF. 90% OF THE TIME THE POWER STEERING COMES BACK ON AFTER RESTARTING THE CAR.
STEERINGJuly 30, 2011
2004 MINI COOPER S FIRST HAD AN ISSUE THAT DRAINED THE BATTERY. ONCE POWER WAS RESTORED AND THE CAR WAS DRIVEN AND THEN SHUT OFF, THERE WAS A WHIRRING NOISE, SIMILAR TO A FAN RUNNING, THAT CONTINUED AFTER THE KEY HAD BEEN REMOVED FROM THE IGNITION. THIS NOISE AND THE APPARENT POWER DRAIN CONTINUES UNTIL THE BATTERY IS DRAINED ONCE MORE. FOLLOWING THESE ISSUES, THE MINI BEGAN TO BECOME MORE AND MORE DIFFICULT TO STEER. IT IS DIAGNOSED AS A POWER STEERING FAILURE THAT IS APPARENTLY COMMON AMONG THIS GENERATION OF MINI COOPER. NO ACCIDENTS, INJURIES, OR FIRES HAVE OCCURRED DUE TO THIS FAILURE, HOWEVER THE CAR IS NOT SAFE TO DRIVE UNTIL PARTS ARE REPLACED. *TR
STEERINGJuly 29, 2011
THE STEERING PUMP COOLING FAN STARTED TO FAIL AND HAD TO BE REPLACED. THE DEALERSHIP ALSO STATED THE STEERING RACK WAS LEAKING FLUID AND WAS GOING TO NEED REPLACEMENT AT A COST OF OVER $1,000.00.
POWER TRAINJuly 27, 2011
2004 MINI COOPER WITH 60K MILES. TRANSMISSION FAILED AND WAS ADVISED BY MINI COOPER DEALER NEEDS REPLACEMENT, MAKES WHINING NOISE AT HIGHER SPEEDS. HAVE NOT DRIVEN CAR SINCE APRIL 2011. CAN NOT AFFORD $5K REPLACEMENT COST. *TR
STEERINGJuly 25, 2011
I PURCHASED MY 2004 MINI COOPER S 5 MONTHS AGO. I WAS TOLD BY THE DEALER EVERYTHING WORKED FINE ON THE CAR. THERE WAS A WHINING NOISE IN THE CAR, WHICH HE TOLD ME WAS NORMAL ON MIN COOPERS. I WAS DRIVING FROM BOISE, ID TO OLYMPIA, WA IN MY 2004 MINI COOPER S. THEN SUDDENLY, ABOUT 200 MILES INTO MY TRIP, WHILE I WAS OVER TAKING A SEMI TRUCK ON A RIGHT HAND CURVE. MY POWER STEERING TIGHTENED AND I HAD TO HOLD ON REALLY TIGHT. I ALMOST RAN INTO THE SIDE WALL. AFTER FURTHER INVESTIGATION I FOUND THAT MY POWER STEERING HAD DIED. IT SEEMS THAT THERE SHOULD BE SOME KIND OF SAFE WAY FOR THE POWER STEERING TO DIE. LOOSING POWER STEERING THE WAY IT DID, AND HOW HARD IT IS TO TURN THE STEERING WITHOUT THE PUMP SOUNDS VERY SCARY. I DROVE DOWN STEEP HILL WITH SHARP CURVES DURING THE TRIP AND I'M SO GLAD THE PUMP DIDN'T DIE THEN. I THEN DROVE THE REST OF THE WAY CAREFULLY AS POSSIBLE WITHOUT THE POWER STEERING. NOW I KNOW THAT THE WHINING NOISE WAS FROM THE POWER STEERING SINCE THE WHINING NOISE WENT AWAY ONCE THE POWER STEERING DIED. IT SEEMS THAT THIS IS A COMMON ISSUE WITH OTHERS AS WELL. NOW MY CAR IS PARKED AND I'M NOT SURE IF I SHOULD REPLACE THE PART OR NOT. I FEEL BMW SHOULD TAKE SOME INITIATIVES TO FIX THIS ISSUE. *TR
STEERINGJuly 22, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 45 MPH. THE STEERING WHEEL BECAME EXTREMELY STIFF AND ADDITIONAL FORCE HAD TO BE APPLIED IN ORDER TO TURN THE STEERING WHEEL. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO LOCATED THE FAILURE AT THE POWER STEERING PUMP AND COOLING FAN. THE LOCAL MECHANIC REPLACED THE POWER STEERING PUMP AND THE COOLING FAN. THE FAILURE WAS NOT CORRECTED AND THE STEERING CONTINUED TO FAIL INTERMITTENTLY. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
STEERINGJuly 20, 2011
LOSS OF POWER STEERING. AT FIRST INTERMITTENT, NOW COMPLETE. *KB
STEERINGJuly 18, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING FAILED AND IT WAS VERY DIFFICULT TO STEER THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
STEERINGJuly 18, 2011
I OWN A 2004 MINI COOPER, THE POWER STEERING PUMP COMPLETELY STOPPED WORKING WITHOUT PRIOR WARNING. WE WERE ON OUR WAY TO EUREKA SPRINGS ARKANSAS WHEN THIS HAPPENED, LUCKILY MY HUSBAND WAS THE ONE DRIVING, I DON'T EVEN WANT TO IMAGINE WHAT COULD HAVE HAPPENED IF IT HAD BEEN ME. I DON'T THINK I WOULD HAVE BEEN ABLE TO HANDLE THE CAR THROUGH THOSE CURVES. *KB
STEERINGJuly 15, 2011
THE POWER STEERING IN MY 2004 MINI COOPER S FAILED, LEADING TO EXTREMELY DIFFICULT OPERATION OF THE VEHICLE. AT SPEED THE CAR IS OK, IF A BIT CUMBERSOME. AT LOW SPEEDS OR IN A PARKING LOT, A TREMENDOUS AMOUNT OF EFFORT IS REQUIRED TO BE ABLE TO CONTROL THE CAR. AT FIRST, THE PROBLEM WAS INTERMITTENT - RESTARTING THE CAR SOMETIMES RESTORED CONTROL. HOWEVER, FOR THE PAST FEW WEEKS THE POWER STEERING IS COMPLETELY DEAD.
LATCHES/LOCKS/LINKAGESJuly 15, 2011
UNABLE TO OPEN THE DRIVER'S DOOR FROM THE INSIDE; IMMEDIATE FAILURE. AT ABOUT 36,000 MILES AND AGAIN AT 60,000 MILES, THE DRIVER'S DOOR COULD ONLY BE OPENED BY PULLING ON THE INSIDE DOOR HANDLE MULTIPLE TIMES OR OPENING THE WINDOW & USING THE OUTSIDE HANDLE. THE ISSUE APPEARS TO BE A CABLE THAT COMES OFF A PULLEY IN THE OPENING MECHANISM. THE DEALER REPLACED THE CABLE IN ITS PROPER POSITION; THE FIX LASTED ABOUT 2 YEARS BEFORE RE-OCCURRING CAUSING THE CAR TO FAIL STATE SAFETY INSPECTION. THIS IS A PROBLEM KNOWN TO MINI/BMW AND IS REPORTED IN MANY ONLINE MINI COOPER FORUMS. *TT
STEERINGJuly 15, 2011
LOSS OF POWER STEERING ASSIST WHILE DRIVING MAKING IT DIFFICULT TO STEER THE CAR. AT TIMES, THERE WOULD BE NO POWER STEERING ASSIST; RESTARTING THE CAR WOULD SOLVE THE ISSUE. ULTIMATELY, THE ISSUE APPEARED TO BE A BUILT-IN ELECTRICAL RELAY IN THE ELECTRIC POWER STEERING PUMP THAT STICKS. ONLY REPLACEMENT OPTION WAS TO REPLACE THE ENTIRE PUMP. *TT
STEERINGJuly 13, 2011
I AM WRITING TO COMPLAIN ABOUT MY 2004 MINI COOPER S POWER STEERING PUMP FAILURE. I HAVE DONE HOURS OF RESEARCH ON THE INTERNET AND HAVE CONTACTED HALF A DOZEN MINI DEALERSHIPS TO FIND OUT, THIS IS A RECURRING PROBLEM (ON 2001-2005 MODELS) AND CAN BE VERY DANGEROUS. THERE IS NO WARNING (CHECK ENGINE LIGHT) WHEN THIS PART GOES DEFECTIVE, SO BASICALLY WHILE DRIVING THE POWER STEERING JUST SHUTS OFF LEAVING ABOUT 30LBS OF PRESSURE TO TURN THE STEERING WHEEL. GOOD THING I AM A STRONG MALE, BECAUSE I WAS ABLE TO STOP THE CAR ON THE SIDE OF THE ROAD FOR ASSISTANCE. BY NO MEANS AM I SEXIST, BUT BELIEVE ME THIS CAR IS REALLY HARD TO MANEUVER WITHOUT POWER STEERING ASSISTANCE. THE COST OF REPAIRS RANGES FROM $1000-$1500 ($800 JUST FOR THE PUMP), PLUS $200 FOR HAVING THE CAR TOWED TO THE NEAREST GARAGE. I BELIEVE SOMETHING SHOULD BE DONE ABOUT THIS ISSUE BEFORE THERE ARE SOME SERIOUS INJURIES OR EVEN DEATHS. *TR
STEERINGJuly 8, 2011
I WAS DRIVING ON I-65 AT 62 MPH. RIGHT AS I APPROACHED THE ON RAMP TO I-265, THE POWER STEERING FAILED. I ALMOST DID NOT GET THE WHEEL TURNED IN TIME TO MAKE THE CURVE. I HAD NO WARNING. *TR
STEERINGJuly 8, 2011
WHILE LEAVING A SHOPPING CENTER MY POWER STEERING FAILED. I WAS ABOUT 15 MILES FROM HOME AND I VERY CAUTIOUSLY PROCEEDED HOME. WHAT CONCERNS ME IS THERE IS EXTENSIVE EVIDENCE THAT THIS IS A RECURRING PROBLEM WITH THE 2003-2006 MINI COOPER. SOME HAVE NARROWLY ESCAPED INJURY. *TR
STEERINGJuly 5, 2011
THE POWER STEERING FAILS ON THE CAR. IT HAS HAPPENED MULTIPLE TIMES. IT CAN HAPPEN WHEN YOU FIRST START THE CAR, OR IT CAN HAPPEN AFTERYOU HAVE BEEN DRIVING FOR SOME TIME. ALL OF THE SUDDEN YOU LOSE YOUR POWER STEERING AND IT IS VERY DIFFICULT TO STEER WITHOUT THE POWER STEERING. I AM A FEMALE AND I HAVE TO USE BOTH ARMS TO GET THE CAR TO TURN WITHOUT THE POWER STEERING. I AM AFRAID THAT THE POWER STEERING IS GOING TO GO OUT AT A BAD TIME AND I WON'T BE ABLE TO GET THE CAR TO TURN QUICK ENOUGH AND I COULD CAUSE AN ACCIDENT.
STEERINGJuly 3, 2011
POWER STEERING FAILURE. *TR
STEERINGJune 30, 2011
I HAVE LOST THE POWER STEERING IN MY 2004 MINI COOPER S AT LEAST TEN TIMES WITHIN THE LAST MONTH. ON EACH OCCASION THE POWER STEERING WAS ABSENT WHEN THE CAR WAS STARTED. AFTER SHUTTING DOWN THE CAR AND RESTARTING, THE POWER STEERING CAME BACK. I TOOK THE CAR TO THE DEALERSHIP TO GET THIS FIXED, AND THEY SAID THAT THE POWER STEERING WAS NOT GETTING ENOUGH ELECTRICAL POWER AND REPLACED MY BATTERY. HOWEVER, AFTER LEAVING THE DEALERSHIP AND WHILE PARKING, THE POWER STEERING FAILED, AGAIN. AFTER RESTARTING THE CAR TWO TIMES, THE POWER STEERING CAME BACK ON. I WILL BE RETURNING TO THE DEALERSHIP THIS EVENING. *TR
STEERINGJune 29, 2011
DRIVING UNDER NORMAL DAYLIGHT CONDITIONS WHEN THE POWER STEERING FAILED ON MY 2004 MINI COOPER. *TR
STEERINGJune 27, 2011
POWER STEERING FAILED WHILE DRIVING CAR, CAUSING VEHICLE TO BECOME MUCH HARDER TO STEER, NEARLY CAUSING ACCIDENT. *TR
STEERINGJune 26, 2011
UNEXPECTED LOSS OF POWER STEERING ON 2004 MINI COOPER WITHOUT ANY WARNING. PURCHASED THE 2004 MINI COOPER BEING UNAWARE OF THE POWER STEERING FAILURES, AND WHILE I WAS DRIVING IN HEAVY TRAFFIC THE POWER STEERING FAILED AND I ALMOST COLLIDED WITH ANOTHER VEHICLE AND ALMOST GOT REAR-ENDED WHILE STRUGGLING TO GET THE CAR OFF THE ROAD IN HEAVY TRAFFIC. I HOPE THEY ISSUE A RECALL BECAUSE WHEN I STARTED RESEARCHING HOW MANY PEOPLE ARE HAVING PROBLEMS I FIND IT EXTREMELY DISTURBING THAT MINI HASN'T BEEN FORCED TO ISSUE ONE YET. THE POWER STEERING FAILURE HAPPENS DAILY SO TOOK VEHICLE TO MECHANIC AND WAS INFORMED THAT THE POWER STEERING PUMP NEEDS TO BE REPLACED. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE IN ALL OF THE CARS I HAVE PURCHASED THROUGH OUT MY ADULT LIFE. WHAT A SAFETY HAZARD! I AM SO THANKFUL MY GRANDCHILD WASN'T WITH ME THAT DAY. *TR
STEERING,ELECTRICAL SYSTEMJune 24, 2011
POWERS STEERING PUMP FAILURE, POWER STEERING PUMP COOLING FAN FAILURE
STEERINGJune 15, 2011
THE POWER STEERING FAILED WHILE DRIVING CAR. HAPPENS AT DIFFERENT TIMES WITH NO WARNING. *TR
STEERINGJune 13, 2011
POWER STEERING PUMP FAILURE ON 2004 MINI COOPER. HARD TO STEER WHILE DRIVING AT ALL SPEEDS. ORDERED NEW PART FROM DEALERSHIP. *TR
STEERINGJune 8, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS PULLED OVER AND SHUT OFF. UPON RESTART, THE VEHICLE MOMENTARILY OPERATED AS NORMAL BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN HOME AND PARKED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 37,854.
STEERINGJune 8, 2011
FAILURE OF POWER STEERING SYSTEM IN 2004 MINI COOPER S. VEHICLE PERFORMED FINE THE NIGHT BEFORE, THEN THE POWER STEERING WASN'T WORKING THE NEXT MORNING. THIS IS THE THIRD INSTANCE OF THE PROBLEM I HAVE ENCOUNTERED. THE DEALER SAID IT WAS AN ELECTRICAL PROBLEM, AND THE BEST THING TO DO WAS RESTART THE CAR AND MAYBE THE COMPUTER WOULD RESET ITSELF. THAT WORKED THE PREVIOUS 2 TIMES, BUT NOT THIS TIME. NOW I'M OUT OF THE WARRANTY PERIOD... *TR
STEERINGJune 7, 2011
MY 2004 MINI EXPERIENCED INTERMITTENT STEERING PROBLEMS IN FEB. OF 2011. STEERING BECAME DIFFICULT AT TIMES AND THEN NEARLY ALL THE TIME. GOT NEW POWER STEERING PUMP. MOSTLY FIXED BUT FELT ODD AT TIMES. STEERING BECAME PERMANENTLY DIFFICULT IN JUNE 2011 AND HAD PUMP REPLACED BUT DIDN'T FIX THE PROBLEM. ADVISED TO REPLACE RACK AND PINION. PLAN TO DO SO. STEERING BILLS AT ABOUT $2,000. *TR
STEERINGJune 1, 2011
2004 MINI COOPER. CONSUMER STATES PROBLEM WITH POWER STEERING *TGW THE CONSUMER HAS SPENT OVER $4800 IN REPAIRS OVER THE LAST TWO YEARS. *JB
STEERINGMay 31, 2011
INTERMITTENT POWER STEERING FAILURE. POWER STEERING HAS GONE OUT TWICE, BOTH TIMES THIS WAS NOTICEABLE SHORTLY AFTER STARTING THE VEHICLE (BACKING OUT OF DRIVEWAY). IN THE FIRST INCIDENT, POWER STEERING RETURNED AFTER DRIVING ABOUT HALF A BLOCK. IN THE SECOND INCIDENT (A COUPLE MONTHS LATER), POWER STEERING DID NOT RETURN WHILE DRIVING (1 MILE), BUT RETURNED WHEN CAR WAS STARTED THE FOLLOWING DAY. DEALERSHIP SERVICE CENTER IS CURRENTLY UNABLE TO PINPOINT ISSUE THROUGH CAR'S COMPUTER, BUT POWER STEERING PUMP IS SUSPECTED. CAR IS UNDER 30K MILES. *TR
STEERING,ELECTRICAL SYSTEMMay 27, 2011
POWER STEERING FAILS. ON MULTIPLE OCCASIONS THE POWER STEERING HAS FAILED, BOTH WHILE DRIVING AS WELL AS AFTER JUST STARTING THE CAR. THE PROBLEM IS INTERMITTENT AND I SEE NO PATTERN TO IT'S OCCURRENCE. TYPICALLY IT IS REMEDIED BY TURNING OFF THE CAR AND RE-STARTING. THERE HAS BEEN A FEW OCCASIONS WHERE IT WILL SPUTTER IN AND OUT BEFORE IT GOES OUT COMPLETELY BUT THE MOST COMMON OCCURRENCE IS WHEN I START THE CAR, THERE'S IS NO POWER STEERING.
STEERINGMay 26, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT WAS DRIVING 70 MPH WHEN THE POWER STEERING MALFUNCTIONED AND THE VEHICLE BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT THE POWER STEERING PUMP WAS REPLACED SEVERAL YEARS AGO BY A LOCAL MECHANIC. THE VEHICLE WAS TAKEN BACK TO THE LOCAL MECHANIC FOR THE MOST RECENT FAILURE FOR A REPLACEMENT TO THE POWER STEERING PUMP AND THE RACK AND PINION. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE AND WAS CONCERNED WITH THE POSSIBILITY OF THE FAILURE CAUSING A CRASH. THE FAILURE MILEAGE WAS 96,000. UPDATED 06/24/11 *BF UPDATED 06/30/11. *JB
STEERINGMay 25, 2011
POWER STEERING FAILURE WHILE DRIVING VEHICLE. FAILURE OCCURS WITHOUT WARNING, REQUIRING AN EXTREME EFFORT TO TURN STEERING WHEEL OR MAINTAIN WHEEL POSITION IF FAILURE OCCURS WHILE MANEUVERING ON A CURVED SECTION OF HIGHWAY. FAILURES BEGAN AS WARRANTY EXPIRED, AND IS NOW PERMANENT. BMW SERVICE REPRESENTATIVES WERE FAMILIAR WITH PROBLEM, STATING THAT THE CAUSE WAS FAILURE OF THE ELECTRO-HYDRAULIC POWER STEERING PUMP, A NON-REPAIRABLE PART. BMW HAD THE PART IN STOCK, AND WITH INSTALLATION, GAVE AN ESTIMATE EXCEEDING $600.00 TO REPLACE PUMP. DUE TO THE COST, I HAVE NOT HAD THE REPAIR DONE. *TR
STEERINGMay 22, 2011
INTERMITTENT POWER STEERING FAILURE CAUSING UNEXPECTED LOSS OF POWER STEERING WHILE CAR IS IN MOTION. *TR
STEERINGMay 21, 2011
THE VEHICLE INTERMITTENTLY LOOSES POWER STEERING, MAKING IT DIFFICULT TO STEER. THE POWER ASSIST CUTS OUT INTERMITTENTLY, AND WILL OCCASIONALLY COME BACK WHILE THE VEHICLE IS IN MOTION, THOUGH MORE OFTEN IT BEGINS WORKING THE NEXT TIME THE CAR IS STARTED. THE FREQUENCY IS VARIABLE - IT GOES MONTHS WITHOUT A PROBLEM AND THEN MAY HAVE THE PROBLEM FOR SEVERAL CONSECUTIVE DAYS. *TR
STEERINGMay 18, 2011
MINI COOPER S 2004- POWER STEERING FAILURE, GOING IN AND OUT, EXTREMELY DIFFICULT TO NAVIGATE THE VEHICLE AROUND CORNERS AND DISTURBING TO SAY THE LEAST. HAVE NOT TAKEN IT TO THE DEALERSHIP YET, APPARENTLY THIS IS A 'COMMON' PROBLEM ON MINI COOPERS OF THIS MANUFACTURING PERIOD, ACCORDING TO THE SERVICE DEPARTMENT REPRESENTATIVE AT THE LOCAL DEALERSHIP. I'M AFRAID THAT IF THIS HAPPENS WHEN I'M DRIVING AT A CRUCIAL MOMENT THAT IT WILL LEAD TO AN ACCIDENT. ALSO CONCERNED THAT THE COST OF REPAIR (THE CAR IS NOT UNDER WARRANTY ANY MORE) WILL BE MORE THAN I CAN BEAR AS FAR AS COST. THIS DOES NOT SEEM LIKE A COST THAT SHOULD BE BURDENED BY THE OWNER, IT IS AN ISSUE OF SAFETY AND SHOULD BE A MAJOR CONCERN OF THE AUTO MANUFACTURER. *TR
STEERINGMay 18, 2011
MAY 17TH WHILE TURNING LEFT AT AN INTERSECTION WAS TAKEN BY SURPRISE AT THE EFFORT SUDDENLY NEEDED TO TURN MY VEHICLE, CAUSING ME TO GO WIDER THAN NEEDED. NEARLY HIT ANOTHER MOTORIST TURNING LEFT IN OTHER DIRECTION. STOPPED TO CHECK FOR LOW FLUID LEVEL AND FOUND NO DEFICIENCIES. WAS ABLE TO MAKE IT HOME WHERE I WILL PARK THE CAR INDEFINITELY. *TR
STEERINGMay 18, 2011
1. NO EVENTS LED UP TO THIS FAILURE. IT OCCURRED SPONTANEOUSLY AFTER TURNING OFF MY CAR. 2. POWER STEERING PUMP STAYS ON AFTER CAR'S ENGINE IS OFF, AND THE PUMP WILL NOT SHUT OFF. THIS OCCURS EVERY TIME THE CAR IS TURNED OFF AND PERSISTS UNTIL THE CAR IS RESTARTED OR THE BATTERY DIES. THE CONSTANTLY ON POWER STEERING PUMP IS KNOW TO LEAD TO FIRES OR SPONTANEOUSLY KILLING POWER STEERING WHILE DRIVING AROUND TURNS. 3. THE ONLY WAY TO FIX THIS ISSUE IS TO REPLACE THE POWER STEERING PUMP OR LEAVE THE BATTERY UNPLUGGED IN THE CAR. I CURRENTLY HAVE ORDERED A NEW POWER STEERING PUMP. *TR
STEERINGMay 12, 2011
POWER STEERING PUMP FAILURE. *TR
STEERINGMay 11, 2011
POWER STEERING IS NOT RELIABLE; SOMETIMES WORKS, AND SOMETIME DOES NOT. CONSEQUENTLY IT CAUSES DANGEROUS SITUATIONS PARTICULARLY IN SLIPPERY CONDITIONS. INITIALLY THE PROBLEM WAS BARELY NOTICEABLE. WHEN CONSULTED, MINI SERVICE STATED THAT THIS IS NOT A FAULT BUT A CHARACTERISTIC OF THE MINI. WITH TIME THE STEERING GOT PROGRESSIVELY LESS PREDICTABLE. AND, THE PROBLEM WAS RECTIFIED ABOUT TWO YEARS AGO WITH REPLACEMENT OF THE POWER STEERING POMP. ONE YEAR LATER, THE UNPREDICTABLE LOSS OF POWER STEERING RETURNED AGAIN (SPORADICALLY), AND NOW COME (PERMANENT) FUTURE OF DRIVING. *TR
STEERINGMay 10, 2011
DROVE 70 MI FROM MILLTOWN, NJ TO VALHALLA, NY ON APRIL 26. POWER STEERING STOPPED FUNCTIONING UPON ARRIVAL. TURNING OFF AND RESTARTING ENGINE REMEDIED THE PROBLEM. ON RETURN TRIP, FAILURE OCCURRED JUST PAST ESSEX TOLLS ON GARDEN STATE - ABOUT HALF WAY TO RETURN DESTINATION. CHECKED AND TOPPED FLUID. THE STEERING FAILS REGULARLY ACCORDING TO THIS PATTERN. IT APPEARS THAT POWER STEERING PUMP COOLING FAN HAS STOPPED WORKING. I WILL REPLACE FAN. IF THIS DOES NOT REMEDY THE SITUATION, I WILL REPLACE THE POWER STEERING PUMP. I WILL RETAIN THE OLD PARTS. *TR
STEERINGMay 8, 2011
COMPLETE LOSS OF POWER STEERING IMMEDIATELY AFTER STARTING VEHICLE. THIS IS MUCH HARDER TO STEER THAN A CAR WHICH NEVER HAD POWER STEERING TO BEGIN WITH. ALMOST IMPOSSIBLE TO TURN THE WHEEL. *TR
STEERINGMay 7, 2011
WAS DRIVING MY SON HOME FROM A SOCCER TOURNAMENT, TRAVELING ABOUT 70 MPH, WHEN THE STEERING FAILED-I COULD ONLY TURN THE STEERING WHEEL ABOUT 1" IN EACH DIRECTION. TERRIFYING. THE PROBLEM PERSISTS, AND THE CAR IS UNSAFE TO DRIVE-I'LL PROBABLY NEED TO TOW IT TO THE MECHANIC. *TR
AIR BAGSMay 6, 2011
2004 MINI COOPER S AIR BAG LIGHT CAME ON FOR NO REASON. DEALER WANTS $1000 TO FIX. *TR
STEERINGApril 29, 2011
TL* THE CONTACT OWNS A 2004 BMW MINI COOPER. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME HARD TO MOVE. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 71,331.
STEERINGApril 27, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT WAS DRIVING 35 MPH WHEN THE POWER STEERING FAILED. THE VEHICLE WAS TURNED OFF AND RESTARTED YET THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE POWER STEERING PUMP AND POWER STEERING COOLING FAN WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 85,500. UPDATED 09/07/11 *BF UPDATED 10/31/11
STEERINGApril 26, 2011
LOST POWER STEERING INTERMITTENTLY LAST MONTH WHILE DRIVING AND NOW THE FAN STAYS ON AND RUNS THE ENGINE TILL THE BATTERY IS DEAD. I NEED TO HAVE IT JUMPED EVERYTIME I WANT TO DRIVE IT. MINI STATED THEY WILL NOT REPLACE IT FOR FREE "THEY DON'T CARE IF THERE IS AN INVESTIGATION, UNIT WERE ORDERED TO FIX IT THE COST IS ON THE CUSTOMER" *TR
STEERINGApril 25, 2011
2004 MINI COOPER S POWER STEERING FAILED ON I93 SOUTH ON MY WAY TO WORK IN BOSTON WITHOUT ANY WARNING , SPEED ABOUT 80 AT 4:00AM ON THE MORNING OF 4/25/2011. MADE IT TO WORK HAD CAR TAKEN IN FOR SERVICE AT MINI OF PEABODY MA THE SAME DAY AND WAS CHARGED $1180.00 DOLLARS TO REPLACE STEERING PUMP. TWO WEEKS PRIOR ON 4/8/2011 AT THE SAME DEALER AT THEIR RECOMMENDATION REPLACED STEERING FAN AND RETURN HOSE AS A PRECAUTION DURING ROUTINE MAINTENANCE CHARGED 500.00 DOLLARS. FRIDAY 4/22/2011 CAR WAS AT SAME DEALER TO HAVE THE CATALYTIC CONVERTER REPLACED FOLLOWED BY THEIR USUAL TEST DRIVE , THERE WAS NO MENTION OF ANY STEERING PROBLEM AT THAT TIME NOR DID I EXPERIENCE ANY PROBLEM WITH THE STEERING ON MY WAY BACK HOME AFTER REPAIR. MY CONCERN IS IF THIS HAD HAPPENED WITH OUT WARNING ON AN OFF RAMP OR WHEN MY WIFE OR DAUGHTER WERE DRIVING THE OUT COME COULD HAVE BEEN MUCH DIFFERENT. I PAID AN EXTRA 60.00 DOLLARS TO KEEP THE OLD PUMP. *TR
STEERINGApril 23, 2011
I HAD DRIVEN MY CAR ~ 40 MILES AT SPEEDS RANGING FROM 45 MPH TO 70 MPH. THE LAST 20 OR SO MILES HAD BEEN ON AN INTERSTATE. SHORTLY AFTER I EXITED THE FREEWAY, MY STEERING BECAME VERY TIGHT AND HARD TO MANIPULATE. THIS CONTINUED UNTIL I PARKED THE CAR, ABOUT 5 MILES LATER. WHEN I RE-STARTED THE CAR, THE POWER STEERING HAD RETURNED TO NORMAL. THIS HAS HAPPENED NO LESS THAN 15 TIMES SINCE THEN. IT OCCURS WITHOUT WARNING AND USUALLY WILL CORRECT ITSELF IF I TURN THE CAR OFF AND RESTART IT.
STEERINGApril 22, 2011
OCCASIONAL DIFFICULTY IN STEERING MY 2004 MINI COOPER. THE STEERING BECOMES DIFFICULT AND I HAVE TO TURN THE CAR OFF AND RESTART IT FOR IT TO WORK AGAIN. THIS HAPPENS ABOUT ONCE A WEEK. *TR
STEERINGApril 20, 2011
I HAVE A 2004 MINI COOPER S WITH APPROX 80K MILES. THE POWER STEERING RANDOMLY AND INTERMITTENTLY FAILS TO WORK. THIS PROBLEM HAS OCCURRED APPROXIMATELY SIX TIMES DURING THE LAST TWO MONTHS. I INTEND TO REPLACE THE POWER STEERING PUMP, BUT AM TOLD THAT THIS MAY HAPPEN AGAIN, EVEN WITH REPLACED PUMP. *TR
STEERINGApril 12, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT WAS DRIVING 40 MPH WHEN THE POWER STEERING MALFUNCTIONED AND THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE HE WAS ADVISED THAT THE POWER STEERING PUMP AND THE RACK OF THE RACK AND PINION WOULD NEED REPLACING. THE MECHANIC REPLACED BOTH THE RACK AND POWER STEERING PUMP. THE FAILURE MILEAGE WAS 70,000.
STEERINGApril 9, 2011
ACUTE LOSS OF POWER STEERING IN MY 2004 MINI COOPER S. I WAS DRIVING NORMALLY AND WAS PULLING ONTO THE INTERSTATE WHEN THE STEERING BECAME VERY DIFFICULT. I WAS ABLE TO CONTINUE TO STEER THE VEHICLE BUT IT REQUIRED A GREAT DEAL OF EFFORT. I'VE BEEN TOLD BY MY MECHANIC THAT IT DOESN'T INVOLVE THE FAILURE OF THE POWER STEERING PUMP FAN...THE FAN HAS BEEN TESTED AND IS WORKING OK. THE COST FOR THE REPAIR IS GOING TO BE APPROXIMATELY $1160. MY MECHANIC HAS TOLD ME THAT FAILURE OF THE P. S. PUMP IN THIS YEAR AND MODEL MINI COOPER IS COMMON. *TR
STEERINGApril 7, 2011
FOR THE PAST YEAR, MY MINI COOPER S HAS HAD SEVERAL SUDDEN POWER LOSSES IN THE POWER STEERING, RESULTING IN THE CAR BECOMING DIFFICULT TO CONTROL. IT HAS BEEN LOOKED AT BY A MINI SERVICE DEPARTMENT, WHO KNEW ABOUT THE PROBLEM, BUT DID NOT INFORM ME. MY WARRANTY WAS CALLED IN, AND THEY DID NOT AUTHORIZE ITS REPAIR EITHER. I LIVE IN A REMOTE AREA, WITH A DRIVING NEED FOR 3-4 HOURS FOR MEDICAL CARE. THIS DRIVE IS THROUGH CANYONS AND OVER MOUNTAINS, SO THE LOSS OF STEERING CONTROL IS IN NO WAY AN OPTION, AND MAY ALSO RESULT IN AN ACCIDENT CAUSING INJURY OR WORSE, DEATH. I HAVE DOCUMENTATION THAT THE COMPLAINT WAS MADE TO MINI BY ME, AND YESTERDAY, RECEIVED CONFIRMATION THAT THEY DID, IN FACT, KNOW ABOUT THE PROBLEM. *TR
STEERINGApril 7, 2011
2004 MINI COOPER S. CONSUMER IS SEEKING REIMBURSEMENT FOR THE REPLACEMENT OF THE POWER STEERING PUMP. *TR
STEERINGMarch 30, 2011
WHILE DRIVING MY 2004 MINI COOPER HOME FROM WORK ONE AFTERNOON, I BEGAN HAVING DIFFICULTY TURNING THE STEERING WHEEL. AFTER THE INITIAL FAILURE, THE PROBLEM CONTINUES TO REMAIN A CONSTANT WHEN TURNING AT ANY SPEED. THE POWER STEERING RESERVOIR HAS BEEN CHECKED AND IS LOW, BUT NOT EMPTY. I UNDERSTAND THAT A POWER STEERING PUMP FAILURE IS COMMON IN THIS YEAR, MAKE, AND MODEL OF MINI COOPER VEHICLES. THE VEHICLE CURRENTLY HAS JUST OVER 80K MILES. NO REPLACEMENT PARTS HAVE BEEN ORDERED AND NO REPAIRS HAVE BEEN MADE. *TR
STEERINGMarch 29, 2011
WHILE DRIVING MY 2004 MINI COOPER S THE POWER ASSISTED STEERING SEEMS TO QUIT WORKING. THIS HAS HAPPENED IN THE PAST AND THEN THE POWER ASSIST BEGINS WORKING ON ITS OWN AND MAY WORK FOR QUITE A WHILE THEN UNEXPECTEDLY WILL STOP WORKING AGAIN. WHEN THIS HAPPENS THE STEERING BECOMES VERY DIFFICULT AND REQUIRES A GREAT DEAL OF EXTRA EFFORT TO TURN. MANY TIMES IT ONLY STOPS WORKING FOR ONE OR TWO TURNS THEN THE POWER ASSIST PUMP BEGINS WORKING AGAIN. IN THE FALL OF 2010 I HAD TO INSTALL A POWER STEERING PUMP "COOLING FAN" BECAUSE IT FAILED BUT THE PUMP CONTINUES TO INTERMITTENTLY STOP WORKING.
STEERINGMarch 25, 2011
2004 MINI COOPER 110K MILES LOST POWER STEERING WHEEL CONTROL, VERY DANGEROUS. *TR
STEERINGMarch 25, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER S. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE CONTACT ALSO STATED THAT THE STEERING WHEEL WAS STUCK IN A PARTIALLY TURNED POSITION BUT THE VEHICLE CONTINUED TO DRIVE STRAIGHT FORWARD. THE VEHICLE WAS TOWED TO THE CONTACTS PLACE OF RESIDENCE AND WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 105,683.
STEERINGMarch 23, 2011
POWER STEERING ASSIST IN MY 2004 MIN COOPER FAILED WHILE DRIVING ON HIGHWAY. *TR
STEERINGMarch 21, 2011
I WAS DRIVING ON THE FREEWAY AND MY POWER STEERING SUDDENLY WENT OUT-HARD TO STEER CAR. I OWN A 2004 MINI COOPER. *TR
STEERINGMarch 18, 2011
THE POWER STEERING UNIT IN MY 2004 MINI COOPER HAS BEEN ACTING STRANGE FOR SEVERAL MONTHS. IT WOULD SPORADICALLY CUT OFF MAKING THE CAR DIFFICULT TO STEER. THIS HAS HAPPENED SEVERAL TIMES WHILE THE CAR WAS IN MOTION. LUCKILY, ALL OF THE INCIDENTS HAPPENED WHEN THE CAR WAS MOVING SLOW. NOW THE CAR HAS NO POWER STEERING AT ALL. IT COMPLETELY FAILED TODAY. OUR MINI COOPER ONLY HAS 43,000 MILES ON IT. IMAGINE IF I WAS DRIVING OVER 30 MILES AND HOUR AND THE POWER STEERING CUT OFF! I FEEL LIKE THE CAR IS VERY DANGEROUS TO DRIVE. I AM VERY NERVOUS ABOUT PARKING THE CAR SINCE THE POWER STEERING IS INTERMITTENT, I HOPE THAT IT DOESN'T CUT OUT WHEN I TURN INTO A PARKING SPACE, WHICH WOULD INCREASE THE CHANCE OF HITTING A PARKED CAR. I HAVE CONTACTED THE DEALERSHIP AND GOT A QUOTE FOR $1200 IN PARTS ALONE. ADDING THE LABOR WILL BRING THE GRAND TOTAL TO $1400. *TR
STEERINGMarch 18, 2011
@ APPROXIMATELY 85K MILES POWER STEERING FAILURE INTERMITTENTLY BECAME AN ISSUE ON 2004 MINI COOPER S. @ 95K MILES POWER STEERING BECAME COMPLETE FAILURE. *TR
STEERINGMarch 17, 2011
2004 MINI COOPER POWER STEERING RANDOMLY STOPS WORKING MAKING THE VEHICLE EXTREMELY HARD TO STEER. EMERGENCY MANEUVERS WOULD BE IMPOSSIBLE. MUST SHUT THE VEHICLE OFF AND RESTART TO GET STEERING BACK, WHICH IS NOT EASY TO DO IN MANY SITUATIONS. WILL WORK MOST OF THE TIME BUT FAIL ONCE PER DAY OR SO. MY MECHANIC HAS ORDERED A NEW POWER STEERING PUMP AND FAN FROM BMW WHICH HE SAYS IS THE FIX FOR THIS WELL DOCUMENTED PROBLEM. IF A LIGHT PERSON WAS DRIVING THE CAR WHEN THIS HAPPENS I SERIOUSLY DOUBT THEY COULD KEEP THE CAR ON THE ROAD DUE TO THE ARM STRENGTH REQUIRED TO CONTINUE STEERING THE CAR. PROBLEM COULD HAPPEN AT ANY SPEED. *TR
STEERINGMarch 17, 2011
POWER STEERING GOT TIGHTER AND TIGHTER MAKING IT REALLY HARD TO TURN IN SMALL CORNERS (WHICH ARE EVERYWHERE IN BIG CITIES). IT TURNS OUT THE BE A WELL-KNOWN ISSUE WHICH IS POWER STEERING FLUID LEAK. IT ALMOST GOT ME INTO ACCIDENTS/PROPERTY DAMAGE DUE TO TIGHT STEERING. *TR
STEERINGMarch 9, 2011
MY CAR KEEPS HAVING INTERMITTENT POWER STEERING FAILURE. THERE HAVE BEEN NO EVENTS LEADING UP TO THE FAILURE, IT HAS BEEN QUITE SPONTANEOUS, ALWAYS WHILE I AM DRIVING. *TR I HAVE HAD MORE THAN 10 INSTANCES, SOME EXTREMELY DANGEROUS AS I AM IN THE MIDDLE OF MAKING A TURN WHEN THE FAILURE OCCURS. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE AS OF YET; I AM PLANNING TO TAKE MY CAR TO THE DEALERSHIP ONCE I HAVE THE MONEY TO DO SO.
STEERINGMarch 2, 2011
POWER STEERING PUMP FAILED TO WORK, IT WORKED OFF AND ON FOR A SHORT PERIOD. I AM IN THE PROCESS OF REPLACING IT. *TR
STEERINGFebruary 28, 2011
I OWN A 2004 MINI COOPER S AND LOST THE POWER STEERING WHILE DRIVING ON THE HIGHWAY. THERE WERE NO LEAKS DETECTED BUT THE PS CANISTER WAS EMPTY. THE MINI WAS PURCHASED NEW FROM CROWN MINI IN RICHMOND, VA. WE ARE THE ONLY OWNERS OF THE MINI. MY WIFE IS AFRAID TO DRIVE THE MINI NOW AND WE WANTED TO REPORT THE PROBLEM AS SOON AS POSSIBLE. I HAVE RECEIVED NO HELP FROM MINI AFTER SENDING THEM AN EMAIL AND CALLING THEM. *TR
STEERINGFebruary 22, 2011
TL*THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, HE SUDDENLY HAD A LOSS OF POWER STEERING WITH OUT ANY WARNING. THE STEERING BECAME VERY DIFFICULT TO MANEUVER AFTER THE FAILURE. HE WAS ABLE TO CONTINUE DRIVING AFTER RESTARTING THE VEHICLE. THE VEHICLE WAS NOT INSPECTED BY A DEALER AND IT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THERE WAS A TSB BUT NO RELATED RECALLS. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 109,000. UPDATED 04/15/11*LJ
STEERINGFebruary 19, 2011
AFTER STARTING THE MINI, WHICH IS PARKED IN A PARKING GARAGE, I NOTICED THE STEERING WHEEL WAS VERY DIFFICULT TO TURN, AS IF THE POWER STEERING WASN'T WORKING. THIS HAD HAPPENED ONCE BEFORE, BUT THAT TIME THE PROBLEM WENT AWAY AFTER A FEW MINUTES. IT WAS APPROXIMATELY 70 OUTSIDE, AND THE POWER STEERING FLUID WAS FULL. I DROVE THE CAR TO DO ERRANDS, APPROX 10 MILES ROUND TRIP, AND THE PROBLEM PERSISTED EVEN AFTER TURNING OFF THE CAR AND LETTING IT SIT FOR A FEW MINUTES WHILE I WENT TO THE STORE. THE STEERING FUNCTIONED WHEN I USED A LOT OF FORCE TO TURN THE WHEEL, BUT I WAS WORRIED ABOUT SAFETY IF I HAD TO SWERVE OR TURN THE WHEEL QUICKLY FOR ANY REASON; I WOULD BE UNABLE TO DO SO. *TR
STEERING,ENGINE AND ENGINE COOLINGFebruary 19, 2011
FAILED COMPONENT 1: LOWER CONTROL ARM BUSHINGS DIAGNOSED AT DEALERSHIP AS BAD AND OIL LEAK IS DUE TO FAULTY O RING. FAILED COMPONENT 2: POWER STEERING TOTAL FAILURE. DEALER STATED THIS WAS DUE TO POOR DESIGN OF STEERING PUMP FAN (POOR PLACEMENT OF THE FAN). DEALER STATED THERE WAS A POSSIBLE RECALL REGARDING POWER STEERING FAILURE DUE TO THIS POOR DESIGN POSSIBLY PENDING. WORK TO REPAIR THESE FAILED COMPONENTS HAS NOT BEEN COMPLETED PENDING A DEALER RECALL. THE CAR IS NOT DRIVABLE.
STEERINGFebruary 18, 2011
WHILE DRIVING MY 2004 MINI COOPER S, THE POWER STEERING FAILED WHILE MAKING A TURN AT LOW SPEED. WITHOUT THE POWER STEERING, IT IS HARD TO STEER DURING LOW SPEED. AFTER TURNING OFF ENGINE AND RESTARTING, THE POWER STEERING CAME BACK. BUT THE POWER STEERING PUMP SEEMS TO BE ON ALL THE TIME WITH A HUMMING NOISE EVEN AFTER THE ENGINE IS TURNED OFF. WHICH LEADING TO THE DRAINING OF THE BATTERY. THE BATTERY GAVE OUT AFTER A COUPLE JUMP STARTS. AS OF 2/15/2011, I HAVE DISCONNECTED THE POWER TO THE POWER STEERING PUMP AND FAN. BECAUSE I CANNOT AFFORD OF THE HIGH COST OF REPLACING THE POWER STEERING PUMP AND COOLING FAN. I HAVE NOT REPLACE THEM YET. I STILL HAVE THESE PARTS. *LN
STEERINGFebruary 17, 2011
COMPLETE FAILURE OF STEERING COLUMN, IT LOCKS UP DURING DRIVING, CAN BARELY TURN THE WHEEL. THIS HAPPENS RANDOMLY DURING DRIVING, EVEN ON A STRAIGHT ROAD NOT MAKING ANY TURNS. HAVE TO FORCE CAR OVER ONTO SHOULDER AND RESTART THE CAR. NOTHING BAD HAS HAPPENED YET, BUT VERY DANGEROUS WHEN DRIVING WITH KIDS IN THE CAR. ALL FLUID LEVELS CHECK OUT, NO WARNING LIGHTS ABOUT STEERING FAILURE. *TR
STEERINGFebruary 17, 2011
POWER STEERING IN 2004 MINI COOPER ALMOST COMPLETELY LOCKS UP WITH NO WARNING WHATSOEVER. NO WARNING LIGHTS OR OTHER VISUAL INDICATORS DEPICT THE STATUS OF THE POWER STEERING FLUID OR OVERALL STEERING SYSTEM. ABILITY TO STEER CAR CHANGES INSTANTANEOUSLY FROM FULL "NORMAL" CONTROL TO NEARLY IMPOSSIBLE TO PARALLEL PARK (AT EXTREMELY SLOW SPEED) OR MAKE A BASIC 90 DEGREE TURN (AT ANY RELEVANT SPEED). MAKES THE CAR DANGEROUS AND STRESSFUL TO DRIVE. *TR
STEERINGFebruary 14, 2011
TL*THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT POWER STEERING FAILED INTERMITTENTLY. THE FAILURE OCCURRED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. THE VEHICLE WAS STILL BEING INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
STEERINGFebruary 12, 2011
PURCHASED A USED 2004 MINI COOPER FROM A DEALERSHIP. 7 WEEKS AFTER PURCHASE THE STEERING BECAME INCREASINGLY DIFFICULT AT TIMES IN THE LAST 24 HOURS. TAKING IT ON MONDAY BUT THE "STEERING" ISN'T COVERED UNDER THEIR 9 MONTH, 9000 MILE WARRANTY. TAKING IT IN TO THE DEALERSHIP ON MONDAY FOR THEIR SERVICE DEPT TO TAKE A LOOK AT IT. HOPING IT'S COVERED BUT I DOUBT IT. *TR
STEERINGFebruary 10, 2011
SUDDENLY LOST POWER STEERING WHILE DRIVING AND HAD SUBSTANTIAL DIFFICULTY TURNING TO GET OUT OF TRAFFIC. IT HAPPENED A FEW TIMES, THEN TOOK IT FOR REPAIRS. WAS TOLD THAT THE PUMP AND FAN WERE BAD AND THAT THIS WAS A KNOWN PROBLEM WITH 2004 MINIS. *TR
STEERINGFebruary 6, 2011
LAST NIGHT WHILE DRIVING ON A BUSY STREET IN ONE OF THE LARGEST CITIES IN THE U.S., I EXPERIENCED COMPLETE POWER STEERING FAILURE - WHICH BECAME EVIDENT TO ME ONLY WHEN I ATTEMPTED TO MAKE A RIGHT TURN AND FOUND THAT THE STEERING WHEEL WAS NEARLY IMPOSSIBLE TO TURN. BEFORE THIS HAPPENED, NO WARNING LIGHTS BECAME ILLUMINATED ON THE DASH & NOTHING ABOUT THE CAR'S PERFORMANCE SUGGESTED A PROBLEM WITH THE VEHICLE - THERE WAS SIMPLY NO WARNING OF ANY KIND. AT THE TIME THIS OCCURRED I HAD BEEN DRIVING FOR LESS THAN 15 MINUTES @ APPROX. 35 MPH & I HAD MADE SEVERAL TURNS (RIGHT & LEFT) DURING THE COURSE OF THIS TRIP WITHOUT ANY PROBLEMS - THE LAST OF WHICH HAD BEEN ONLY 2 OR 3 MINUTES PRIOR TO THIS EVENT. THOUGH I WAS ULTIMATELY ABLE TO COMPLETE THE TURN WITHOUT LEAVING THE ROAD BY USING ALL OF MY STRENGTH TO SLOWLY TURN THE WHEEL, MY CAR TRAVELED FOR APPROX. 1/2 BLOCK IN THE OPPOSING LANE OF TRAFFIC BEFORE I WAS ABLE TO STEER THE CAR BACK INTO MY LANE. IF THERE HAD BEEN ONCOMING TRAFFIC ON THE STREET I TURNED ONTO I WOULD HAVE BEEN COMPLETELY UNABLE TO AVOID A COLLISION. DESPITE BEING RESTARTED SEVERAL TIMES SINCE THIS EVENT, THE VEHICLE'S POWER STEERING HAS NOT RETURNED OR IMPROVED. AT THIS TIME IT APPEARS THAT THE POWER STEERING PUMP IS THE CAUSE OF THE PROBLEM. THIS EXPERIENCE WAS EXTREMELY TERRIFYING & COULD HAVE EASILY RESULTED IN THE SERIOUS INJURY OR DEATH OF MYSELF AND/OR OTHERS. *TR
STEERING,UNKNOWN OR OTHERFebruary 5, 2011
1. 04 MINI COOPER S POWER STEERING FAILURE WHILE DRIVING. OCCASIONALLY WHILE DRIVING THE PUMP WILL LOOSE POWER AND STEERING WILL BE VERY DIFFICULT. POWER STEERING FAN STAYS ON AFTER VEHICLE IS TURNED OFF WHICH TENDS TO DRAIN THE BATTERY. 2. EVENTUALLY THE PUMP STARTED LEAKING AND FAN STOP WORKING NEEDING REPLACEMENT. LOSS ALL POWER STEERING WHILE DRIVING. 3. REPLACED PUMP AND FAN WITH NEW UNITS AND PROBLEM IS TEMPORARILY FIXED BUT PROBLEM HAS COME BACK. NOTICING THE SAME SYMPTOMS FROM #.1 POST HAPPENING AGAIN.
STEERINGFebruary 4, 2011
SUDDEN FAILURE OF POWER STEERING. CONTROL OF CAR WAS NOT LOST. IT WILL REQUIRE A NEW POWER STEERING PUMP. *TR
STEERINGFebruary 2, 2011
I DROVE MY MINI COOPER 2004 S WITH 95K MILES ON THE FREEWAY AND NOTICED MY STEERING VERY DIFFICULT TO MOVE. I ARRIVED TO MY DESTINATION SAFELY AND SEARCHING ON THE WEB FOR STEERING PROBLEMS WITH 2004 MINI COOPER AND FOUND FEDERAL INVESTIGATION IN PROGRESS. I TOWED THE VEHICLE TO THE MINI DEALERSHIP AND EXPLAINED THE PROBLEM. THEY FOUND THE POWER STEERING PUMP DEFECTIVE AS DESCRIBED ON THE WEBSITE AND REPAIRED THE VEHICLE FOR 1500 DOLLARS. THE DEALER/BMW OFFERED NO COMPENSATION TO DEFER THE COST. I CONTACTED BMW CUSTOMER RELATIONS AND RECEIVED A NON RESPONSE ON IF AND HOW BMW WOULD RESPOND. *TR
STEERINGFebruary 1, 2011
2004 MINI COOPER S, POWER STEERING FAILURE. I HAVE EXPERIENCED INTERMITTENT FAILURE OF POWER STEERING IN MY 2004 MINI COOPER S. THIS HAS OCCURRED SEEMINGLY AT RANDOM AND CAUSES GREAT DIFFICULTY WITH STEERING THE VEHICLE. THIS CREATES AN UNSAFE DRIVING CONDITION IN WHICH IT IS DIFFICULT TO CONTROL THE VEHICLE. THIS HAS HAPPENED SEVERAL TIMES IN A GIVEN DAY OR SOMETIMES ONLY ONCE IN A WEEK. THE FAILURE HAS OCCURRED AT VARIOUS TIMES OF OPERATION, INCLUDING IMMEDIATELY AFTER STARTING THE CAR IN THE MORNING, MID-COMMUTE, AND AT THE END OF A LONG DRIVE. THE ONLY CONSISTENCY IS THAT IT SEEMS TO OCCUR JUST AFTER PUTTING THE CAR IN REVERSE, THEN BACK IN 1ST GEAR (THOUGH NOT EVERY TIME). POWER STEERING IS ALMOST ALWAYS RESTORED BY TURNING IGNITION OFF AND BACK ON- NOT A SAFE ACTION IN MOST OF MY DRIVING CIRCUMSTANCES. ON ONE OCCASION THE POWER STEERING PUMP CONTINUED TO RUN AUDIBLY AFTER THE VEHICLE WAS TURNED OFF, THREATENING TO DRAIN THE BATTERY. THIS LASTED FOR ABOUT 20 MINUTES AND WAS ONLY RESOLVED BY DRIVING THE CAR AGAIN FOR ABOUT FIVE MINUTES. WHEN THE CAR WAS TURNED OFF AGAIN, THE PUMP FINALLY SHUT OFF. *LN
STEERINGJanuary 22, 2011
POWER STEERING PUMP FAILURE ON 2004 MINI COOPER S. *TR
STEERINGJanuary 21, 2011
TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING LESS THAN 20 MPH, THE CONTACT LOST POWER STEERING WITH NO PRIOR WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF; AND AFTER RESTARTING THE VEHICLE THE POWER STEERING BEGAN TO FUNCTION NORMALLY. THE SIMILAR FAILURE RECURRED ON A DIFFERENT OCCASION. THE DEALER WAS NOTIFIED AND AN APPOINTMENT WAS SCHEDULED FOR A DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 55,000.
STEERINGJanuary 21, 2011
TL*THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A TURN THE POWER STEERING SUDDENLY FAILED MAKING THE STEERING WHEEL DIFFICULT TO MANEUVER. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE POWER STEERING PUMP FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. THE VIN WAS UNAVAILABLE.
STEERINGJanuary 20, 2011
I WAS DRIVING VERY SLOWLY INTO THE DRIVE THRU BURGER KING AND I LOST POWER STEERING AND IT BECAME VERY DIFFICULT TO CONTROL THE CAR I COULD NOT GET IT TO GO THE DIRECTION I WANTED IT TO GO SO I ENDED UP CRASHING INTO THE CURB. ANOTHER TIME THIS HAPPENED WAS WHEN I HIT A PATCH OF ICE MY CAR LOST POWER STEERING A FEW SECONDS LATER AND I HAD TO RESTART MY CAR, BUT IT DID COME BACK ON. *TR
Crash reported
NHTSA #10377954STEERINGJanuary 17, 2011
DURING 2010 I EXPERIENCED THE POWER STEERING GOING ON AND OFF WHILE DRIVING THROUGHOUT THE YEAR. ALSO, SOMETIMES THE POWER STEERING WOULD NOT WORK RIGHT AT THE START UP. I THEN HAD TO TURN THE CAR OFF, AND RE-START IT. MY MECHANIC COULD NOT FIND A DIRECT PROBLEM. 3 DAYS AGO, JAN 2011, THE POWER STEERING FAILED COMPLETELY, AND MY CAR WAS NOT DRIVABLE, IT WOULD NOT START. MY MECHANIC EXAMINED MY CAR AND FOUND THAT THE POWER STEERING UNIT WAS COMPLETELY BROKEN. *TR
STEERINGJanuary 17, 2011
INTERMITTENT POWER STEERING FAILURE. CONTINUES TO OCCUR ALMOST DAILY. TO DATE, I HAVE NOT HAD TROUBLE DRIVING THE CAR, BUT THE POWER STEERING GOES ON AND OFF WITH NO APPARENT REASON. *TR
STEERINGJanuary 14, 2011
OUR 2004 MINI COOPER S IS LOOSING POWER STEERING RANDOMLY MAKING IT VERY UNSAFE TO DRIVE . ITS VERY RANDOM , I THOUGHT IT WAS SOME KIND OF SPORT MODE BUT YOU CANT EVEN CONTROL THE VEHICLE WHEN THE CAR KICKS INTO "PARALYSIS", TOTALLY WEIRD ...I'VE OWNED ALL FOREIGN CARS MOSTLY JAPANESE ,AND GERMAN ...THIS IS THE FIRST TIME I'VE SEEN ANYTHING LIKE THIS AND I GREW UP IN THE CAR BUSINESS DRIVING EVERYTHING YOU CAN THINK OF.....IT WOULD BE A SHAME IF MINI LOOSES ITS REPUTATION OVER SOMETHING LIKE A POWER STEERING PROBLEM JUST FIX THE PROBLEM ITS OBVIOUSLY A MAJOR DEFECT ON THE ENGINEERING .....SOUNDS LIKE A RECALL TO ME ....PLEASE DON'T JOIN TOYOTAS CRASH PARADE. *TR
UNKNOWN OR OTHERJanuary 13, 2011
MY POWER STEERING FAILS INTERMITTENTLY WITHOUT NOTICE. EVENTUALLY A HIGH PITCHED WEEING SOUND WAS NOTICEABLE. THE SOUND EVENTUALLY STOPPED. WE TURNED THE CAR OFF FOR THE EVENING. THE NEXT MORNING THE BATTERY (ONLY 1 YEAR OLD) WAS COMPLETELY DEAD. AFTER GETTING THE BATTERY CHARGED AND FUNCTIONAL, I PROCEEDED TO DO SOME RESEARCH AND PHONE CALLING TO FIND OUT THE CAUSE OF THE NOISE. COME TO FIND OUT THE PROBLEM IS THE POWER STEERING PUMP AND IS SOMETHING THAT WILL NEED TO BE REPLACED.
POWER TRAINJanuary 13, 2011
TL*THE CONTACT OWNS A 2004 MINI COPPER. THE CONTACT WAS DRIVING 55 MPH IN ORDER TO PASS ANOTHER VEHICLE WHEN THE TRANSMISSION FAILED AND MADE IT DIFFICULT TO INCREASE SPEED. THE CONTACT TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES PRIOR TO THE TRANSMISSION FAILING AND WAS TOLD TO ONLY USE PREMIUM GASOLINE. THE CONTACT MADE THE CHANGE AND WITHIN A FEW MONTHS, THE TRANSMISSION FAILED. THE FAILURE AND CURRENT MILEAGES WERE 58,000.
STEERINGJanuary 12, 2011
MY POWER STEERING FAILED IN THE MIDDLE LEFT TURN CAUSING ME TO WRECK RIGHT INTO A SIGNAL LIGHT. I HAVE A 2004 MINI COOPER 5SPD TRANSMISSION NON-S. *TR
STEERINGJanuary 11, 2011
WHILE DRIVING ONTO A FREEWAY ON RAMP, MY STEERING BECAME EXCESSIVELY DIFFICULT AND I ALMOST RAN INTO A MEDIAN. I PULLED OVER AND THE STEERING RESUMED NORMAL ACTIVITY AND THEN BECAME VERY DIFFICULT AGAIN TO THE POINT WHERE I COULD BARELY STEER THE CAR ENOUGH TO TAKE IT TO A REPAIR SHOP THREE BLOCKS FROM MY HOUSE WHERE THEY INFORMED ME THAT MY POWER STEERING PUMP HAD FAILED. *TR
STEERINGJanuary 11, 2011
POWER STEERING IN MY 2004 MINI COOPER WENT OUT WHILE GOING AROUND A TURN AND CAUSED ME TO SWERVE OFF THE ROAD. *TR
STEERINGJanuary 10, 2011
I OWN A 2004 MINI COOPER. I'VE HAD A COUPLE INCIDENTS WITH THE POWER STEERING SYSTEM. WHILE DRIVING THE VEHICLE, THE POWER STEERING WILL CEASE TO OPERATE. THE RESULT IS A STEERING SYSTEM THAT IS EXTREMELY DIFFICULT TO MANEUVER. THIS IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED BY BMW. I'VE READ A FEW ONLINE ARTICLES ON THIS MATTER AND NOW REALIZE THAT MY POWER STEERING PUMP IS GOING BAD. IT NEEDS TO BE REPLACED AND I PLAN TO DO SO. I WAS SURPRISED HOWEVER BY THE NUMBER OF ONLINE ARTICLES I FOUND ON THIS TOPIC. OPERATING A VEHICLE WITH A RANDOMLY FAULTY POWER STEERING SYSTEM IS EXTREMELY DANGEROUS. I CAN ONLY IMAGINE THE WORST SHOULD THE POWER STEERING FAIL ON MY MINI COOPER ON A WINDING ROAD WITH ONCOMING TRAFFIC. IT IS A COMPLETELY RANDOM FAILURE OF THE POWER STEERING SYSTEM UNDER ALL DRIVING CONDITIONS. THE PROBLEM FIRST OCCURRED A COUPLE MONTHS AGO AND WENT AWAY. RECENTLY IT HAPPENED MULTIPLE TIMES ON THE SAME DAY. SO FAR MY SOLUTION HAS BEEN TO TURN THE CAR OFF AND RESTART IT. BASED ON INTERNET RESEARCH I KNOW NOW THAT I NEED TO REPLACE THE POWER STEERING PUMP. *TR
STEERING,SUSPENSIONJanuary 7, 2011
TL*THE CONTACT OWNS A 2004 MINI COOPER. THE DRIVER WAS DRIVING AT AN UNKNOWN SPEED WHEN THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE VEHICLE WAS PARKED AND SHUT OFF. UPON RESTART THE STEERING WHEEL REMAINED DIFFICULT TO TURN. THE FAILURE AND CURRENT MILEAGES WERE 60,000. THE POWER STEERING PUMP FAILED INTERNALLY. THE POWER RETURN LINE WAS LEAKING. ALSO, BOTH STRUTS WERE LEAKING. UPDATED EVOQ 02/02/11
STEERINGJanuary 4, 2011
POWER STEERING FAILURE DURING DRIVING. BECAME SLUGGISH/VERY HARD TO TURN ON THE HIGHWAY AT SPEED. *TR
STEERINGJanuary 3, 2011
04 MINI COOPER S WITH UNDER 40,000 MILES. INTERMITTENT POWER STEERING PUMP FAILURE. CAR IS EXTREMELY HARD TO TURN WHEN THE POWER STEERING IS NOT WORKING. RESTARTING THE CAR SOMETIMES CAUSES THE POWER STEERING TO START WORKING BUT IT WENT OUT WHILE DRIVING AT 25 MILES PER HOUR ON JAN 02, 2011. THIS IS AN INDICATION OF A POWER STEERING PUMP FAILURE. *TR
STEERINGJanuary 3, 2011
THE POWER STEERING PUMP FAILED ON MY MINI COOPER AT HIGH SPEED, CURVY ROAD AT NIGHT WITHOUT WARNING. I HAD TO REPLACE THE PUMP AND THE COOLING FAN TO THE TUNE OF $900. THIS HAPPENED JUST OUTSIDE OF WARRANTY AT 60K MILES. MECHANIC SAID THAT HE REPLACES ABOUT 10 A MONTH...ALL MINI'S PUMPS FAIL UNDER 80K MILES. *TR
STEERINGDecember 30, 2010
TL*THE CONTACT OWNS A 2004 BMW MINI COOPER S. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE THE STEERING WHEEL JAMMED AND SHE WAS UNABLE TO TURN IT OR CONTROL THE VEHICLE. SHE TURNED THE VEHICLE OFF AND BACK ON, SHE WAS ABLE TO TURN THE WHEEL AFTER IT RESET BUT IT WAS VERY HARD TO TURN THE STEERING WHEEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 39,000.
STEERINGDecember 30, 2010
TL*THE CONTACT OWNS A 2004 MINI COOPER S. WHILE DRIVING APPROXIMATELY 35 MPH THE POWER STEERING FAILED. THE CONTACT WAS NOT DRIVING SO HE DID NOT KNOW THE FULL DETAILS OF THE FAILURE. THE PERSON DRIVING WAS ABLE TO DRIVE THE VEHICLE TO THEIR RESIDENCE. THE FAILURE WAS NOT DIAGNOSED BY A DEALER. THE FAILURE AND CURRENT MILEAGES WERE 60,000.
STEERINGDecember 29, 2010
TL*THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHEN PULLING OUT OF HIS DRIVEWAY AND ATTEMPTING TO MAKE A TURN, THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT HE NEEDED TO REPLACE THE STEERING PUMP. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,400. UPDATED 09/07/11 *BF
STEERINGDecember 28, 2010
2004 MINI COOPER S - POWER STEERING FAN/PUMP FAILURE VIN# [XXX] MY POWER STEERING STOP WORKING COMPLETELY. THIS POWER STEERING WOULD GO "ON" AND "OFF: INTERMITTENTLY OVER THE PAST YEAR A HALF (4-7 TIMES A WEEK OVER THE LAST 8-10MONTHS). I'D PARK THE CAR WHEN I WENT TO LEAVE, NO POWER STEERING. THIS HAS GOTTEN PROGRESSIVELY WORSE AND NOW THE POWER STEERING HAS STOPPED WORKING WHILE DRIVING ON THE ROAD!!I HAVE ONLY HAS THE CAR FOR 2 YEARS AND IT HAS 70K MILES. I BROUGHT THE INTERMITTENT FAILURES TO THE DEALERSHIPS ATTENTION NUMEROUS TIMES BUT THEY NEED TO "SEE IT HAPPENING" TO FIX IT. NOW THAT MY POWER STEERING HAS COMPLETELY FAILED, THEY NOW TOLD ME TO ITS THE POWER STEERING FAN/PUMP THAT HAS FAILED. I CAN NOT AFFORD THE REPAIRS AND HAVE BEEN DRIVING WITH NO POWER STEERING FOR OVER 3 MONTHS. I SEE THIS ISSUE HAS BEEN DISCUSSED EVERYWHERE ONLINE & THAT THIS IS A DANGEROUSLY HUGE AND COMMON ISSUE FOR MY MODEL & YEAR MINI COOPER. I DON'T KNOW IF THIS PROCESS OF FILING A COMPLAINT WILL EVEN DO ANYTHING TO MAKE A DIFFERENCE, BUT IF SOMEONE IS READING THIS COMPLAINT, PLEASE HELP US. THANK YOU ** THE WEBSITE WOULD NOT ACCEPT MY VIN # AS VALID SO I WAS UNABLE TO ADD IT TO THE APPROPRIATE PLACE DURING THIS COMPLAINT FILING. *TR
STEERINGDecember 27, 2010
POWER STEERING INTERMITTENTLY LOSES POWER MAKING IT DIFFICULT TO CONTROL THE CAR. THE POWER STEERING PUMP WAS REPLACED DUE TO AN INTERNAL FAILURE. INVOICE RECEIVED. UPDATED 08/11/11.*JB UPDATED 08/15/11 *BF UPDATED 08/24/11
STEERINGDecember 26, 2010
THE POWER STEERING ON MY 2004 MINI COOPER INTERMITTENTLY FAILS. TO DATE, 5 FAILURES HAVE HAPPENED LASTING FROM 10 TO 30 MINUTES IN DURATION. LAST FAILURE WAS DECEMBER 3, 2010. *TR
STEERINGDecember 21, 2010
TL* THE CONTACT OWNS A 2004 BMW MINI COOPER. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE POWER STEERING PUMP FAILED, MAKING IT EXTREMELY DIFFICULT TO MANEUVER THE STEERING WHEEL. THE DEALER WAS CONTACTED WHO WAS UNAWARE OF THE PROBLEM. THE CONTACT DID NOT INFORM THE MANUFACTURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WAS APPROXIMATELY 58,900. THE VIN WAS UNAVAILABLE.
STEERINGDecember 20, 2010
STARTED TO HAVE INTERMITTENT POWER STEERING FAILURE IN JANUARY 2010, THEN IT FINALLY STOPPED WORKING IN JULY 2010, HAVEN'T HAD POWER STEERING SINCE. *TR
STEERINGDecember 20, 2010
TL*THE CONTACT OWNS A 2004 MINI COPPER. WHILE TRAVELING 25 MPH THE POWER STEERING FAILED WHICH MADE THE STEERING WHEEL DIFFICULT TO TURN. THE FAILURE ONLY LASTED FOR A SHORT TIME AND BEGAN TO FUNCTION NORMALLY. THE FAILURE AND CURRENT MILEAGES WERE 44600.
STEERINGDecember 14, 2010
THE STEERING IS SO HARD AND IT IS DIFFICULT TO MOVE WHILE DRIVING, I HAD THIS PROBLEM FOR LAST FEW MONTH BUT EVERY TIME WHEN I TURN OFF/ON, THE PROBLEM GOES AWAY FOR A DAY OR TWO. SINCE LAST WEEK, IT BECOME PERMANENT. I SURF ON INTERNET AND CALL MINI CUSTOMER SERVICES, THEY TOLD ME THAT THIS ISSUE IS UNDER INVESTIGATION AND IF I FIXED THE PROBLEM AND IF THERE WILL BE A RECALL, THEY WILL COVER ONLY PARTS NOT LABOR. THIS IS VERY SERIOUS AND UNSAFE WHILE DRIVING. *TR
STEERINGDecember 14, 2010
MY 2004 MINI COOPER S SUDDENLY AND WITHOUT WARNING LOST ITS POWER STEERING. I HAD TO HAVE IT TOWED TO THE MECHANIC WHO SAID THE WHOLE STEERING WAS SHOT. THAT IS WHEN I FOUND OUT THAT MINI HAS HAD A LOT OF THESE FAILURES. IF I HAD BEEN ON A CURVE AND AT ANY FASTER SPEED I MAY HAVE BEEN SERIOUSLY HURT, AND NOW BMW WON'T EVEN FIX THE CAR! THIS IS NOT RIGHT ESPECIALLY WHEN THEY HAVE KNOWN THERE IS PROBLEM, WHAT IS IT GOING TO TAKE A FEW PEOPLE GETTING KILLED LIKE WITH THE TOYOTA BRAKE PROBLEM? MAKE THEM DO SOMETHING TO FIX THIS PROBLEM. *TR
STEERING,ELECTRICAL SYSTEMDecember 13, 2010
MY CAR HAS HAD INTERMITTENT POWER FAILURE SINCE 2008, USUALLY LASTING A FEW DAYS. MORE RECENTLY MY POWER STEERING HAS BEEN OUT FOR THE PAST 2 MONTHS. TODAY IT STARTED WORKING ON MY WAY HOME FROM WORK BUT THE POWER STEERING FAN REMAINS ON AFTER I TURN THE CAR OFF. I HAD TO DISCONNECT THE BATTERY IN ORDER TO KEEP THE FAN OFF. CONSEQUENCES HAVE RESULTED IN NEAR ACCIDENTS ON THE HIGHWAY AND ROAD WHEN FAILURE OCCURS (FAILURES HAPPENED WHEN I HAVE GONE INTO TURNS). POWER STEERING PUMP AND FAN WILL NEED TO BE REPLACED. *TR
STEERINGDecember 10, 2010
THE POWER STEERING ASSIST FAILED DURING CORNERING. REQUIRED ME TO APPLY EXTRA FORCE TO THE STEERING WHEEL AT WHICH POINT THE POWER STEERING ASSIST RE-ENGAGED CAUSING THE CAR TO OVER STEER. I NEEDED TO MAKE A QUICK CORRECTION IN ORDER TO AVOID CROSSING OVER THE CENTERLINE AND HITTING AN ON COMING VEHICLE. THE POWER STEERING ASSIST HAS BEEN ON AND OFF FOR THE FIRST COUPLE OF MONTHS SINCE THAT TIME AND HAS BEEN COMPLETELY NON FUNCTIONAL FOR THE LAST MONTH OR SO.
STEERING,SEATSDecember 7, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT WAS TRAVELING 35 MPH WHEN THE STEERING BECAME EXTREMELY TIGHT. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED BEFORE BUT NOT AS EXTREME AS THE MOST CURRENT FAILURE. THE CONTACT COULD BARELY MANEUVER THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE POWER STEERING COOLING FAN AND ELECTRONIC POWER STEERING PUMP WERE REPLACED. THE DEALER ADVISED THAT THE POWER STEERING FAILURE WAS A KNOWN PROBLEM. THE FAILURE MILEAGE WAS 4,053 AND THE CURRENT MILEAGE IS 4,509 UPDATED 02/03/11*LJ ALSO, THE DRIVER SIDE SEAT HEATER GRID BURNED THROUGH THE COVER AND THE DRIVERS JACKET. THE SECOND SEAT COVER BURNED THROUGH ALSO AND MADE A HOLE IN THE PASSENGERS COAT. UPDATED 03/18/11
STEERINGNovember 29, 2010
TL*THE CONTACT OWNS A 2004 MINI COOPER S. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING STOPPED FUNCTIONING AND IT WAS DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
STEERINGNovember 24, 2010
THE POWER STEERING ON MY 2004 MINI COOPER S FAILS INTERMITTENTLY. THE CAR IS EXTREMELY HARD TO STEER WHEN THE POWER STEERING FAILS. *TR
STEERINGNovember 22, 2010
TL*THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS, THE STEERING SHAFT STARTED TO MAKE ODD NOISES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE STEERING COLUMN AND PUM WERE DEFECTIVE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 4/11/2011 *CN UPDATED 07/11/11
STEERINGNovember 21, 2010
WHILE PARKING AND WHILE DRIVING, STEERING FUNCTION HAS BEEN LOST. THE STEERING WHEEL GETS HEAVY, SEEMING TO BE STUCK AND UNABLE TO TURN. THIS HAPPENED TWICE, AND I WAS ABLE TO STOP THE CAR OR PULL OFF TO THE SIDE AND STOP WITHOUT INJURY. THE STEERING FLUID WAS FINE, AN ALTHOUGH THE STEERING PUMP DOESN'T MAKE NOISE OR CONTINUE TO RUN AFTER THE CAR IS SHUT OFF, IT IS ASSUMED THE STEERING PUMP NEEDS TO BE REPLACED (A COMMON FAULTY PART IN MINI COOPERS). THERE IS CONCERN FOR SAFETY OVER WHEN AND WHERE I MIGHT LOSE STEERING AGAIN AND WHETHER THIS WILL CAUSE AN INCIDENT ALONE OR WITH ANOTHER CAR. I HAVE READ THAT MY CAR MIGHT START ON FIRE IN CONNECTION WITH THE STEERING PUMP, EVEN WITH A REPLACEMENT OF THE PUMP. *TR
STEERINGNovember 16, 2010
NORMAL DRIVING CONDITIONS. 2004 MINI COOPER POWER STEERING FAILED. NO LEAKING FLUIDS, NO WARNING LIGHTS OR ABNORMAL SOUNDS TO HINT THAT THIS WAS AN IMPENDING ISSUE. CAR WAS VERY DIFFICULT TO MANEUVER. WE ARE CONCERNED THAT THIS IS A SAFETY ISSUE IN PARKING LOTS, WITH PEDESTRIANS OR AT SPEED AROUND OTHER VEHICLES. *TR
STEERINGNovember 16, 2010
THE POWER STEERING ASSIST ON MY 2004 MINI COOPER STARTED FAILING VERY SPORADICALLY OVER ONE YEAR AGO BECOMING MORE AND MORE FREQUENT UNTIL FINALLY I EXPERIENCED COMPLETE FAILURE OF THE POWER ASSIST. SOMETIMES THIS WOULD OCCUR WHEN I WAS FIRST STARTING THE CAR BUT THEN AS THE FREQUENCY INCREASE, IT WOULD ALSO JUST STOP WORKING WHILE I WAS DRIVING, SOMETIMES GOING AS FAST AS 50-60 MILES PER HOUR, MAKING THE VEHICLE VERY DIFFICULT TO STEER. I HAD THE POWER STEERING PUMP REPLACED WITH A BRAND NEW ONE, WHICH SEEMS TO HAVE CORRECTED THE PROBLEM. THE CAR ONLY HAD 83,000 MILES ON IT AT THE TIME THE POWER STEERING PUMP HAD TO BE REPLACED, WHICH, I BELIEVE, IS UNACCEPTABLE. *TR
STEERINGNovember 16, 2010
I OWN A 2004 MINI COOPER HARD TOP AND I WAS ON MY WAY HOME FROM STATE COLLEGE WHEN THE POWER STEERING WENT OUT. THIS MADE THE CAR EXTREMELY DIFFICULT TO DRIVE. SINCE THIS HAPPENED, I AM ALL BUT TERRIFIED TO DRIVE THE VEHICLE. I HAVE DONE SOME INVESTIGATION INTO THIS, AND I SEE I AM NOT THE ONLY MINI OWNER WITH THIS PROBLEM. I HOPE SOMETHING WILL BE DONE ABOUT THIS. *TR
STEERINGNovember 15, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT WAS DRIVING 35 MPH WHEN THE POWER STEERING FAILED. THE CONTACT STEERED THE VEHICLE TO A PARKING LOT WHERE HE WAS ABLE TO TURN THE ENGINE OFF. ONCE THE VEHICLE WAS RESTARTED, THE STEERING RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 72,000. UPDATED 01/13/11 *BF UPDATED 01/24/11
STEERINGNovember 12, 2010
MY 2004 MINI COOPER S POWER STEERING PUMP JUST FAILED AND HAS TO BE REPLACED AFTER ONLY 45K MILES. *TR UPDATED 08-29/11 *BF
STEERINGNovember 8, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 45 MPH CAUSING LIMITED STEERING CAPABILITY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP AND COLUMN WOULD NEED TO BE REPLACED. THE REPAIRS WERE PERFORMED AT THAT TIME. THE FAILURE DID NOT RECUR. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 70,000.
STEERINGNovember 6, 2010
NEAR THE END OF A 500 MILE TRIP FROM NORTHERN TO SOUTHERN CALIFORNIA, THE POWER STEERING FAILED. I COMPLETED THE TRIP WITHOUT THE POWER STEERING. THE NEXT DAY I TOOK THE VEHICLE INTO AN AUTHORIZED DEALER FOR REPAIR. THE POWER STEERING PUMP WAS REPLACED. THE OLD PART IS NOT AVAILABLE. *TR
STEERINGNovember 5, 2010
TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED; THE FAILURE LASTED ANYWHERE FROM A FEW MINUTES TO 45 MINUTES. THE FAILURE OCCURRED SIX TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE DIFFERENT STEERING PARTS WERE REPLACED (THE CONTACT WAS UNSURE OF WHICH PARTS). THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 74,000. UPDATED 2/17/11 *CN
STEERINGNovember 2, 2010
I HAVE A 2004 MINI COOPER S BUILT IN LATE SEPTEMBER OR EARLY OCTOBER 2003. AT APPROXIMATELY 54,000 MILES IN SPRING OF 2010, I LEFT TO GO ON A TRIP ACROSS TOWN. AFTER ABOUT 2 MILES OF THE UP TO THEN NORMAL DRIVE, THE POWER STEERING SUDDENLY AND WITHOUT WARNING STOPPED WORKING IN THE MIDDLE OF A CURVE. FORTUNATELY I WAS ABLE TO RETAIN CONTROL OF THE CAR AND MAKE IT TO MY DESTINATION A COUPLE MORE MILES AWAY. AFTER SITTING ABOUT 15 MINUTES, UPON RESTART, THE CAR PERFORMED NORMALLY AS FAR AS I CAN TELL. CHECKING THE INTERNET, IT SEEMS THAT THIS IS A SOMEWHAT COMMON PROBLEM WITH THIS VEHICLE AND THAT IT WILL CONTINUE ON AND OFF UNTIL THE POWER STEERING DOES NOT FUNCTION AT ALL. THIS CAN ALSO LEAD TO A FIRE AT THE POWER STEERING PUMP THAT MAY LEAD TO COMPLETE LOSS OF VEHICLE AND OR ADDITIONAL PROPERTY DAMAGE. SOME WITH FIRES HAVE NOT HAD ANY PRIOR HINTS OF AN ISSUE AND SOME HAVE HAD THE INTERMITTENT PUMP GOING OUT. IN SPEAKING TO THE MINI SERVICE CENTER, THEY OF COURSE SAID THEY HAD NEVER HEARD OF THE PROBLEM AND REFUSED TO GIVE ME ANY HELP UNDER GOODWILL WARRANTY. I HAD THEM REPLACE THE PUMP AT MY EXPENSE TO AVOID THE RISK OF FIRE. *TR
STEERINGNovember 2, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING INTERMITTENTLY MALFUNCTIONED CAUSING A LOSS OF POWER STEERING ASSIST CAPABILITIES. ON ONE OCCASION, THE CONTACT STATED THAT THE POWER STEERING COOLING FAN REMAINED ON AFTER THE VEHICLE WAS SHUT OFF AND DRAINED THE BATTERY. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 58,325.
STEERINGOctober 29, 2010
1. POWER STEERING STARTED FAILING 2. OCCURS RANDOMLY THROUGHOUT MY DRIVING ~ DAILY 3. REPAIR/REPLACE POWER STEERING PUMP. *TR
STEERINGOctober 28, 2010
POWER STEERING PUMP STOPPED WORKING. *TR
STEERINGOctober 28, 2010
TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING 5 MPH, THE CONTACT STATED THAT THE STEERING FAILED WHEN HE TRIED TO MAKE A RIGHT TURN. THE CONTACT WAS ABLE TO KEEP THE VEHICLE UNDER CONTROL AND PULLED OVER. THE CONTACT TURNED OFF AND RESTARTED IT; THE STEERING SEEMED TO RESET ITSELF. THE FAILURE SEEMED TO OCCUR WHEN THE ENGINE WAS HOT. THE DEALER STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 63,140.
STEERINGOctober 28, 2010
POWER STEERING PUMP FAILED WHILE DRIVING. *TR
STEERINGOctober 27, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER. HE CONTACT NOTICED AN UNKNOWN FLUID LEAK ON THE GROUND UNDER THE VEHICLE WHILE PARKED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT POWER STEERING FLUID WAS LEAKING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC REPLACED THE POWER STEERING PUMP, STEERING HOSE, PRESSURE HOSE, RETURN HOSE, AND THE SUCTION HOSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 61,400.
STEERINGOctober 26, 2010
POWER STEERING FAILED WHILE DRIVING NORMALLY ON THE FREEWAY AND IT BECAME VERY DIFFICULT TO CONTROL THE CAR. POWER STEERING RETURNED AFTER LETTING THE CAR SIT IN A PARKING LOT, BUT FAILED AGAIN WHILE DRIVING HOME. WE HAVE NOT DRIVEN THE CAR SINCE. THE CAR IS OUT OF WARRANTY AND WE HAVE TALKED TO MINI, BUT THEY HAVE NOT OFFERED TO HELP REPAIR THE CAR. WE WERE TOLD THAT IT WILL COST AROUND $1500 TO REPLACE THE MALFUNCTIONING PARTS. *TR
STEERINGOctober 24, 2010
MY WIFE'S 2004 MINI COOPER (NON-S) HAS BEEN HAVING POWER STEERING FAILURES FOR THE PAST MONTH. I EXPERIENCED IT FOR THE FIRST TIME TODAY DRIVING DOWN A BUSY DALLAS HIGHWAY. WHILE TRYING TO STEER TO THE SIDE OF THE ROAD I IMMEDIATELY THOUGHT AS I WAS YANKING ON THE WHEEL, "WHAT IF THE POWER STEERING KICKS BACK IN ALL OF THE SUDDEN, WE WOULD END UP IN AN ACCIDENT." THANKFULLY, THAT DID NOT HAPPEN AND AFTER TURNING THE CAR OFF, CHECKING THE FLUID RESERVOIR, AND STARTING THE CAR AGAIN, THE POWER STEERING WAS BACK. I IMMEDIATELY CALLED THE LOCAL MINI DEALERSHIP AND SET UP AN APPOINTMENT, BUT AFTER RESEARCHING THIS I THINK WE MAY JUST PARK IT UNTIL AN OFFICIAL RECALL IS ISSUED. THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR
STEERINGOctober 21, 2010
MY 2004 MINI COOPER HAS HAD THE POWER STEERING FAIL INTERMITTENTLY, ALWAYS AFTER 20-30 MINUTES OF DRIVING ON THE ROAD. THE CAR HAS 37,000 MILES. *TR
STEERINGOctober 18, 2010
2004 MINI COOPER. INTERMITTENT POWER STEERING FAILURES. HAPPENS ON A HOT DAY OR IN STOP AND GO TRAFFIC. *TR
STEERINGOctober 17, 2010
I OWN A 2004 MINI COOPER S AND WHEN DRIVING THE POWER STEERING FAILED. I WAS IN THE MIDDLE OF AN OFF RAMP AND THE STEERING BECAME EXTREMELY HARD. I WAS UNABLE TO NAVIGATE THE TURN AND WENT OFF THE ROAD. LUCKILY I DID NOT HIT ANYTHING. WHEN THE CAR WAS TURNED OFF AND THEN BACK ON THE POWER STEERING CAME BACK ON. FROM TIME TO TIME NOW I LOOSE THE POWER STEERING. I FEEL THIS IS A MAJOR SAFETY ISSUE AND DO NOT LET MY WIFE OR CHILD RIDE IN THE CAR. *TR
STEERINGOctober 15, 2010
POWER STEERING FAILURE. WHEN DRIVING POWER STEERING WILL UNEXPECTEDLY STOP WORKING. USUALLY AFTER DRIVING FOR AN HOUR OR SO. WHEN POWER STEERING STOPS WORKING THE CAR IS VERY HARD TO CONTROL. *TR
STEERINGOctober 15, 2010
I OWN A 2004 MINI COOPER S. ON SEPTEMBER 23, 2010, I WAS DRIVING ON THE HIGHWAY AND MY POWER STEERING WENT OUT. THIS WAS OUT OF THE BLUE, AND I HAD NOT EXPERIENCED ANY PREVIOUS PROBLEMS WITH THE POWER STEERING. I WAS ABLE TO TAKE IT TO MY MECHANIC THE SAME DAY AND WAS INFORMED THAT MY POWER STEERING FAN WENT OUT, THEREFORE CAUSING MY POWER STEERING PUMP TO FAIL. AFTER I HAD EVERYTHING REPLACED FOR AROUND $900, I SAW AN ARTICLE IN USA TODAY THAT THIS IS HAPPENING TO OTHER 2004 AND 2005 MINI'S. I THINK MINI SHOULD ISSUE A RECALL SO THIS DOESN'T HAPPEN TO ANYONE ELSE. IT WAS VERY SCARY TO DRIVE MY MINI WITH NO POWER STEERING, AND I FEEL FORTUNATE THAT I WAS ABLE TO KEEP THE CAR UNDER CONTROL WHEN THE STEERING WENT OUT. *TR
STEERINGOctober 15, 2010
DAILY DRIVING MY 04 MINI COOPER LOSES POWER STEERING INTERMITTENTLY. SOMETIMES IT IS JUST FOR A MINUTE OR TWO AND OTHER TIMES IT LASTS HOURS. WHEN I'M DRIVING THE CAR IN TOWN I HAVE TO PULL OVER IMMEDIATELY AS IT BECOMES DIFFICULT TO STEER AROUND SHARP CORNERS. IF ON THE FREEWAY IT'S ALARMING HOW DIFFICULT IT IS TO STEER. I TOOK IT TO THE MINI COOPER DEALERSHIP AND THEY DIAGNOSED THAT IT NEEDED A NEW POWER STEERING PUMP. I HAD IT REPLACED 10/14/2010. *TR
STEERINGOctober 12, 2010
TL*THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE STEERING WHEEL LOCKED UP AND IT WAS DIFFICULT TO STEER. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT; THE POWER STEERING SEEMED TO RESET IT. THE FAILURE OCCURRED TWO ADDITIONAL TIMES. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 67,000. UPDATED 01/20/11 *BF UPDATED 01/31/11
STEERINGOctober 8, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHEN TRAVELING AT ANY SPEED, THE STEERING WHEEL WOULD INTERMITTENTLY BECOME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 72,000.
STEERINGOctober 7, 2010
I WAS DRIVING DOWN A SIDE STREETS WHEN ALL OF A SUDDEN I COULDN'T STEER THE CAR AFTER STOPPING AT AN INTERSECTION. I LATER FOUND OUT THAT THE POWER STEERING PUMP HAD SUDDENLY GONE BACK ON MY 2004 MINICOOPER. II WAS AT A 4-WAY INTERSECTION AT THE TIME AND WAS NEARLY CRUSHED BY TWO OTHER CARS. AFTER GETTING THE CAR HOME I WROTE TO MINI'S CORPORATE TO SEE IF IT WOULD BE COVERED SINCE THERE HAD BEEN A LOT OF ONLINE COMPLAINTS ABOUT THE PUMP, BUT THEY WOULDN'T COVER IT. INSTEAD I WAS FORCED TO SHELL OUT OVER $700 FOR IT (EXACT PRICE I WILL HAVE TO LOOK UP). I JUST READ ABOUT AN INVESTIGATION THAT THE NHTSA WAS DOING AND WANTED TO MAKE SURE YOU HEARD BY STORY. I PURCHASED THE CAR NEW IN 2004 FROM MINI OF PEABODY, MA. AND WILL TRY TO GET MY MONEY BACK, BUT SO FAR I HAVEN'T HAD ANY LUCK. [XXX]2004 MINICOOPER (NON "S" MODEL) HERE IS THE EMAIL THAT I SENT TO MINICOOPER ------------------------- I AM WRITING TO SEE IF MINI WILL COVER THE COST OF THE POWER STEERING PUMP THAT DIED YESTERDAY WITHOUT ANY ADVANCE WARNING IN MY 2004 MINI. THE CAR WAS FINE ALL DAY AND THEN AS I WENT TO TAKE A TURN AT A BUSY INTERSECTION I COULDN'T TURN THE WHEEL AND ALMOST GOT CRUSHED BY OTHER CARS HEADING TOWARD ME. FROM THE RESEARCH I HAVE DONE THIS IS A KNOWN FAILURE AND ONE THAT MINI SEEMS TO AVOID ABSORBING THE COST TO FIX / REPLACE. FROM WHAT I READ A RECALL WAS DONE IN BRITAIN, BUT NOT HERE IN THE U.S. PLEASE LET ME KNOW HOW MINI WILL HELP ME IN THIS SITUATION. I SURELY DON'T HAVE THE MONEY FOR A NEW OR REFURBISHED POWER STEERING PUMP AND WITH THE HUGE RISK OF INJURY / AND OR DEATH THAT THIS PROBLEM COULD CAUSE I WOULD HOPE THAT MINI CARES LESS ABOUT PROFITS AND MORE ABOUT THEIR CUSTOMERS - AND COVERS THE COST TO FIX THIS PROBLEM. PLEASE RESPOND BACK AS SOON AS POSSIBLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
STEERINGOctober 5, 2010
2004 MINI COOPER S - POWER STEERING PUMP AND FAN FAILURE. POWER STEERING QUITS WORKING CAUSING INCREDIBLY DIFFICULT STEERING. SOLUTION IS TO REPLACE PUMP AND FAN AND THE EXPENSE OF THE OWNER, ME. I BELIEVE THIS PUMP AND FAN SHOULD NOT HAVE FAILED AND ALSO THAT THERE SHOULD BE A NATIONWIDE RECALL SINCE THERE ARE HUNDREDS OF THOUSANDS OF MINI COOPER DRIVERS WITH THIS SAME ISSUES. *TR
STEERINGOctober 5, 2010
MY WIFE WAS DRIVING THE 2004 MINI COOPER S TO PICK UP OUR SON FROM SCHOOL. AFTER SHE RETRIEVED HIM, SHE WENT AROUND A CORNER AND THE POWER STEERING STOPPED WORKING CAUSING HER TO CRASH INTO A CURB. SHE DOES NOT HAVE ENOUGH STRENGTH TO TURN THE WHEEL AND THERE WAS NO WARNING OF A POSSIBLE FAILURE. I AM FEARFUL TO REPLACE THE PART AND CONTINUE TO MAKE PAYMENTS ON A VEHICLE I DO NOT FEEL COMFORTABLE PUTTING MY CHILDREN AND GRANDCHILDREN IN DUE TO THE POSSIBILITY THAT THE NEW POWERING STEERING PUMP WILL FAIL IF REPLACED. *TR
Crash reported
NHTSA #10359287STEERINGOctober 4, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING 25 MPH AND ATTEMPTING A RIGHT TURN, THE STEERING WHEEL LOCKED AND THE CONTACT WAS UNABLE TO MANEUVER THE STEERING WHEEL. THE DEALER WAS CONTACTED AND SHE WAS ADVISED THAT THE VEHICLE WAS NOT UNDER RECALL AND ANY REPAIRS WOULD BE AT HER EXPENSE. THE DEALER ALSO ADVISED THAT THE POWER STEERING PUMP WOULD LIKELY NED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.
STEERINGOctober 4, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT THE POWER STEERING WOULD FAIL SPORADICALLY AND MORE EFFORT HAD TO BE EXERTED WHEN ATTEMPTING TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP AND FAN WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 83,000.
STEERINGOctober 3, 2010
AFTER SEVERAL MONTHS OF INTERMITTENT POWER STEERING PROBLEMS, THE POWER STEERING PUMP ON MY CAR FAILED COMPLETELY WHILE TRYING TO ENTER A REST STOP ON THE NEW YORK STATE THRUWAY. UPON BRINGING THE CAR TO A MECHANIC, IT WAS DETERMINED THAT THE POWER STEERING COOLING FAN HAD BEEN JAMMED, CAUSING THE PUMP TO OVERHEAT. I THEN RESEARCHED THE ISSUE ONLINE AND FOUND THAT SEVERAL MINI COOPER MODELS FROM 2002 TO 2006 HAD BEEN SUFFERING FROM THIS ISSUE, AND THAT THE ONLY WAY TO PREVENT IT FROM HAPPENING A SECOND TIME WAS TO INSTALL AN EXPENSIVE FAN GUARD ON THE NEW COOLING FAN. MORE RECENTLY, I FOUND OUT ABOUT NHTSA RESEARCH CONCERNING THE PROBLEM, AND WANTED TO SUBMIT THE EXPERIENCE I HAD WITH THE PROBLEM. *TR
STEERINGOctober 2, 2010
MINI COOPER (2004 WITH ~74K MILES) WITH INTERMITTENT POWER STEERING PROBLEMS. STEERING WHEEL WOULD RANDOMLY BECOME VERY STIFF WHEN TURNING AND THEN FREE UP UNEXPECTEDLY. WHEN THIS WOULD OCCUR, THE CAR WOULD UNDERSTEER (NOT TURNING AS FAR AS INTENDED) AND I WOULD FIND MYSELF REACTING BY TURNING HARDER, USUALLY RESULTING IN OVERSTEERING AND ERRATIC TURNS. IT FELT LIKE SOMETHING WAS BINDING AND THEN LETTING GO BUT IT WASN'T PREDICTABLE OR REPEATABLE WITH CONSISTENCY. DEALERSHIP DETERMINED THAT 'POWER STEERING PUMP WAS CUTTING OUT. REPLACED THE FAULTY PS PUMP TO RESOLVE.' COST WAS $1009.94. ONE WEEK LATER, EXACTLY SAME CONDITION RETURNED. DEALERSHIP NOW DETERMINED 'FOUND STEERING SHAFT FROM STEERING WHEEL TO STEERING RACK TO BE SEIZED AND BINDING. REPLACED STEERING SHAFT AND ALIGNED STEERING WHEEL TO FRONT TIRES.' NO ADDITIONAL CHARGE; PROBLEM HAS BEEN FIXED. *TR
STEERINGOctober 2, 2010
UNEXPECTED AND INTERMITTENT POWER STEERING FAILURE. INTERMITTENT FAILURES FIRST STARTED AROUND 2008, THE FAILURES WOULD LAST FOR MINUTES TO HOURS LONG, DAYS, WEEKS, AND MONTHS WOULD GO BY BETWEEN FAILURES. THE DEALERSHIP STATED THE CAUSE WAS THE POWER STEERING PUMP AND SINCE THE CAR WAS OUT OF WARRANTY THE REPAIR WOULD COST ~$700 TO REPLACE. WHEN THE PUMP FAILS THE CAR IS *VERY* DIFFICULT TO STEER AT SLOW AND MODERATE SPEEDS. ON A NUMBER OF OCCASIONS A SURPRISE FAILURE OCCURRED ON NARROW, WINDY ROAD AND IT WAS A STRUGGLE TO MAINTAIN THE LANE, AVOID HITTING ONCOMING TRAFFIC AND STAYING ON THE ROAD. THE PUMP WAS REPLACED AND AS OF THIS WRITING IS NEW ONE IS NOW INTERMITTENTLY FAILING. I JUST EXPERIENCED AN INTERMITTENT FAILURE WHEN TURNING FROM A STOP AND NARROWLY MISSED HITTING A CURB AS I STRUGGLED TO COMPLETE A TURN. THE PUMP FAILURE LASTED ABOUT 10 MINUTES. *TR
STEERINGOctober 1, 2010
1. POWER STEERING FAILED AND STEERING BECAME EXCESSIVELY HARD TO TURN THE WHEEL ESPECIALLY IN LOW SPEED TURNS SOMETIMES COULDN'T MAKE THE TURNS IN TIME. 2. SEVERAL TIMES. PARKED THE CAR 3. WAITING FOR CONSUMER AFFAIRS TO HELP WITH REPLACING DEFECTIVE PARTS. *TR
STEERINGOctober 1, 2010
SUDDEN TOTAL LOSS OF POWER STEERING ON A 2004 MINI COOPER S IN A PARKING AT LOW SPEED. CAR WAS EXTREMELY HARD TO DRIVE BACK TO DEALER DUE TO HIGH GRIP THE CAR HAS. DEALER REPLACED POWER STEERING PUMP FOR POWER ASSISTED GEAR. COULD HAVE BEEN DANGEROUS IN A CORNER. MILEAGE 20,257. *TR
STEERINGOctober 1, 2010
MY CAR STARTED TO MAKE A WHIRRING SOUND, I WASN'T SURE WHAT IT WAS SO MY DAD HAD A LOOK AND WASN'T SURE. THE NEXT DAY I WAS DRIVING ALONG A 60MPH ROAD AND AS I WENT TO TURN A SHARP CORNER MY POWER STEERING FAILED. I HAD TO MANUALLY PULL THE CAR ROUND THE CORNER WITH ALL MY STRENGTH SO AS NOT TO HIT THE ONCOMING TRAFFIC. IT THEN KEPT FAILING INTERMITTENTLY FOR THE REST OF THE DRIVE HOME. I TYPED MINI POWER STEERING INTO GOOGLE WHEN I GOT HOME AND FOUND PAGE AFTER PAGE OF PEOPLE HAVING PROBLEMS JUST LIKE MINE. I RANG MINI AND THEY TOLD ME TO TAKE THE CAR INTO THE DEALERSHIP IN CHELTENHAM WHICH I DID. I LEFT THE CAR WITH THEM AND THE NEXT DAY THEY GOT BACK TO ME TO SAY IT DEFINITELY WAS THE POWER STEERING PUMP. I ASKED IT THEY WOULD FIX THIS AS IT WAS A DANGEROUS FAULT WITH THE CAR. THEY SAID THEY WOULD SPEAK TO MINI ONE AND GET BACK TO ME. I EVENTUALLY HEARD BACK FROM THEM AND THE ANSWER WAS NO, THEY WOULDN'T FIX IT AS I DIDN'T BUY THE CAR FROM A MINI DEALERSHIP. I WAS UNHAPPY WITH THIS DECISION AS IT WAS CLEARLY A DANGEROUS MANUFACTURING FAULT SO WENT INTO THE DEALERSHIP IN CHELTENHAM TO SPEAK TO SOMEONE FACE TO FACE. I SPOKE TO THE MANAGER THERE AND WAS TOLD THE SAME THINGS, THAT I DIDN'T BUY IT FROM A MINI DEALERSHIP, IT WAS OVER 5 YEARS OLD AND OVER 30000 MILES ON THE CLOCK. IT WAS A PRISTINE 2004 MINI COOPER CONVERTIBLE WITH 35000 MILES ON THE CLOCK. HAD ALWAYS BEEN SERVICED WITH MINI AND I HAD ONLY OWNED THE CAR 3 MONTHS. THEY TOLD ME IT WOULD COST ME 800 TO FIX IT. I COMPLAINED ABOUT THIS AND TOLD THEM HOW UNHAPPY I WAS AND THEY OFFERED ME HALF OFF THE LABOR TAKING THE PRICE TO 590 APPROX. I WAS STILL UNHAPPY SO THEY OFFERED TO RING MINI ONE AGAIN AND PUT MY CASE FORWARD. 2 DAYS LATER WE GOT A CALL AND THE ANSWER WAS AGAIN NO. I THEN FOUND A COMPANY ONLINE WHO RESTORE FAULTY POWER STEERING PUMPS WITH A 2 YEAR WARRANTY FOR A FRACTION OF THE PRICE SO WENT WITH THAT. IT WAS FIXED IN JUNE AND HAVE HAD NO PROBLEMS SINCE. *TR
STEERINGOctober 1, 2010
TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE TRAVELING 15 MPH AND MAKING A TURN IN EITHER DIRECTION THE CONTACT NOTICED THAT THE STEERING WHEEL WOULD INTERMITTENTLY BE EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 80000 AND THE FAILURE MILEAGE WAS 75000. UPDATED 01/11/2011*LJ UPDATED 02/28/11
STEERINGOctober 1, 2010
ON SEPTEMBER 8, 2010 2004 MINI COOPER S POWER STEERING WENT OUT WHILE DRIVING ON SAN FRANCISCO/OAKLAND BAY BRIDGE. ABLE TO SAFELY EXIT BRIDGE AND HAD CAR TOWED TO AUTO SHOP IN BERKELEY, CA WHERE THEY "PERFORMED A DIAGNOSTIC TIME CHECK FOR NO POWER STEERING. FOUND PUMP COMING ON, NO PRESSURE TO SYSTEM". THEY REMOVED AND REPLACED POWER STEERING PUMP INCLUDING BLEEDING THE SYSTEM. *TR
STEERINGSeptember 30, 2010
I WANT TO REPORT PROBLEM WITH STEERING COMPONENTS IN MY 2004 MINI COOPER S (BASED ON ARTICLE IN USA TODAY). IN JULY OF THIS YEAR, 2010, MY STEERING SUDDENLY BECAME ALMOST IMPOSSIBLE TO TURN. I STOPPED, CALLED MY DEALERSHIP, HAD THE CAR TOWED IN. THEY REPLACED THE POWER STEERING MOTOR. THIS WEEK, SEPT. 2010, I HEARD A STRANGE SOUND. TOOK IT BACK IN, THEY REPLACED THE POWER STEERING FAN. *TR
STEERINGSeptember 30, 2010
TL*THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHEN SHE GOT IN THE VEHICLE AND STARTED IT, THERE WAS NO POWER STEERING. SHE PULLED OUT OF THE PARKING SPOT AND TURNED THE VEHICLE OFF AND RESTARTED IT. HOWEVER, THE POWER STEERING WAS STILL NON-FUNCTIONAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP WAS DEFECTIVE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 100,000.
STEERINGSeptember 30, 2010
TL*THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE POWER STEERING WAS ABSENT. THERE WERE NO PRIOR WARNINGS BEFORE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 102,000. UPDATED 01/03/11
STEERINGSeptember 30, 2010
INTERMITTENT AND UNEXPECTED POWER STEERING FAILURE ON MY 2004 MINI COOPER S (R53). WE PURCHASED THE CAR WITH 69,000 MILES AND WITHIN A WEEK HAD OUR FIRST POWER STEERING PROBLEM. WE GOT THE VEHICLE TO THE SIDE OF THE ROAD, TURNED THE CAR OFF AND WHEN WE TURNED IT BACK ON THE STEERING WAS FINE. THIS OCCURRED RANDOMLY FOR THE NEXT FEW WEEKS. POWER STEERING WOULD QUIT WITHOUT WARNING AT SLOW AND HIGHWAY SPEEDS. FINALLY TOOK THE CAR TO THE SHOP AND THE MECHANIC SAID THE POWER STEERING UNIT NEEDED TO BE REPLACED. REPAIR WAS DONE THE FIRST WEEK OF SEPTEMBER AND WE HAVE NOT HAD ANY POWER STEERING PROBLEMS SINCE. *TR
STEERINGSeptember 30, 2010
AFTER DRIVING 5 MILES AND STOPPED AT A TRAFFIC LIGHT, WHEN THE LIGHT TURNED GREEN I BEGAN A LEFT TURN AND HAD NO POWER STEERING, I HAD TO PULL THE STEERING WHEEL WITH ALL MY STRENGTH TO KEEP FROM CAUSING A WRECK. I DROVE 5 MORE MILES TO WORK AND PARKED. 2 HOURS LATER I WENT OUTSIDE AND HEARD A MOTOR RUNNING IN MY CAR. THE RUNNING MOTOR HAD DRAINED MY BATTERY, I HAD TO JUMP START THE CAR TO GET HOME. THE MINI DEALER IN CHARLESTON SC SAID I HAD TO BRING THE CAR TO THEM TO REPLACE A RMFD POWER STEERING PART WHICH WAS A DEALER ONLY PART. I LIVE 100 MILES FROM THE DEALER, I HAD TO TAKE CAR TO MY LOCAL MECHANIC SO HE COULD UNHOOK THE MOTOR SO THE BATTERY WOULD NOT BE DRAINED WHILE I PARKED UNTIL I COULD GET A DAY OFF WORK TO DRIVE THE MINI TO CHARLESTON. PARTS NEEDED FOR THE FIX: INTAKE MANIFOLD; HOSE CLAMP; RMFD POWER STEERING; CORE RETURN. THE TOTAL REPAIR COSTS 969.00 AND A DAY OFF WORK. I HAVE A 2 YEAR GUARANTEE ON THIS FIX. *TR
STEERINGSeptember 30, 2010
POWER STEERING WHEEL GOES ON AND OFF. WHEN I TURN THE WHEEL I CAN FEEL IT GO FROM HEAVY RESISTANCE TO REGULAR IN SECONDS, WHICH HAS BEEN MORE THAN ONCE IN A DAY. IF THERE IS A CAR COMING FROM THE OPPOSITE DIRECTION, IT COULD EASILY CRASHED INTO MY SIDE. DUE TO THIS SUDDENLY WHEEL MALFUNCTION, I HAD TO SLOW DOWN BECAUSE I WAS AT THE CORNER OF THE ROAD, TRYING TO TURN. THIS IS SO DANGEROUS, AND IT WILL ONLY TAKE SECONDS TO KILL PEOPLE IN THIS SITUATION. I DID RESEARCH ONLINE AND FOUND OUT THIS IS A PRETTY COMMON ISSUE FOR THE MINI COOPER. *TR
STEERINGSeptember 30, 2010
2004 MINI COOPER, COUPE HAS INTERMITTENT POWER STEERING, WHICH BEGAN SUDDENLY ON A CIRCULAR FREEWAY ON RAMP AT ABOUT 40MPH, DURING WHICH I NEARLY LOST CONTROL OF THE CAR. THE FAILURE SEEMS TO BE TRIGGERED BY U TURNS (ROUND-ABOUT, SPIRAL RAMPS, MANEUVERING OUT OF A SMALL PARKING SPACE.) I HAVE HAD THE POWER STEERING PUMP INVESTIGATED AS THE CAUSE AND IT IS WORKING NORMALLY. I BELIEVE IT IS A PROBLEM WITH EITHER THE COMPUTER OR STEERING ASSEMBLY. IT IS POSSIBLE TO DRIVE THE CAR WITH THE FAILED POWER STEERING, BUT QUITE DISCONCERTING WHEN IT FAILS IN THE MIDDLE OF A TURN. I AM STILL DRIVING THE CAR - BUT CAREFULLY. UPDATE - WHILE DRIVING THE CAR THIS MORNING, THE POWER STEERING SUDDENLY FAILED ON A CURVE AT 50 MPH. I MOMENTARILY LOST CONTROL, BUT REGAINED IT WITHOUT ACCIDENT. THE POWER STEERING BECAME FUNCTIONAL AGAIN WITHIN ABOUT 100 YARDS OF DRIVING. *TR
STEERINGSeptember 30, 2010
TL*THE CONTACT OWNS 2004 MINI COOPER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 25 TO 30 MPH, THERE WAS A SLIGHT LOSS OF POWER STEERING WITHOUT WARNING. THE FAILURE WAS A CONTINUOUS OCCURRENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,441 UPDATED 02/01/11*LJ THE POWER STEERING PUMP HAD TO BE REPLACED. 03.22.11
STEERINGSeptember 30, 2010
THE POWER STEERING IN MY 2004 MINI COOPER BEGAN MALFUNCTIONING LAST YEAR. THIS MAKES IT DIFFICULT TO STEER AND CONTROL THE VEHICLE. IT MALFUNCTIONS EVERY TIME I DRIVE THE CAR, THE PUMP STOPS WORKING A FEW MINUTES OR IMMEDIATELY AFTER I START THE ENGINE. I HAVE NOT HAD AN ACCIDENT DUE TO THE MALFUNCTION, BUT ONE COULD BE POSSIBLE, IF I WERE TO HAVE TO MAKE A SHARP TURN AT A MOMENT'S NOTICE. SINCE THIS PART IS A DEALER ONLY PART, IT IS EXTREMELY EXPENSIVE AND I HAVE NOT BEEN ABLE TO AFFORD IT SINCE I WAS LAID OFF LAST YEAR. HELP! *TR
STEERINGSeptember 29, 2010
2004 MINI COOPER: POWER STEERING JUST WENT OUT ON MY WAY HOME FROM WORK. MADE A RIGHT HAND TURN AND THAN IT WAS JUST GONE. ON SUNDAY 9-26-10 STARTED THE CAR AND THE POWER STEERING WORKED FINE, UNTIL I WAS DRIVING DOWN THE ROAD AT 70MPH AND IT WENT OUT AGAIN FOR GOOD.. DONE NOTHING YET TO FIX IT. *TR
FUEL SYSTEM, GASOLINESeptember 29, 2010
TL*THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT THE POWER STEERING FAILED SUDDENLY. THE POWER STEERING PUMP WAS REPLACED BUT THE FAILURE OCCURRED AGAIN. THE POWER STEERING RACK WAS THEN REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 110,000.
STEERINGSeptember 29, 2010
LOSS OF POWER STEERING ASSIST WHILE DRIVING. *TR
STEERINGSeptember 29, 2010
POWER STEERING STOPPED WORKING, REPAIR COST APP. $ 2.000.-, NO HELP FROM MINI USA. *TR
STEERINGSeptember 29, 2010
TEMPORARY LOSS OF POWER STEERING. HAPPENS PROBABLY ONCE OR TWICE A MONTH. I HAVE BEEN TOLD BY THE DEALER THAT I HAVE A POWER STEERING LEAK - BUT NOT BAD ENOUGH TO CAUSE A PROBLEM. I HAVE NEVER LOST A QUANTITY OF FLUID THAT REQUIRED REFILLING. CAR HAS APPROXIMATELY 70K MILES - SEEMS ODD TO HAVE A POWER STEERING LEAK AT THAT MILEAGE. LEAK FIRST SHOWED UP AT ABOUT 50K MILES. *TR
STEERINGSeptember 29, 2010
WHILE DRIVING MY 2004 MINI COOPER, THE POWER STEERING ASSISTANCE SUDDENLY DISAPPEARED. THE LOSS OF POWER STEERING MADE THE VEHICLE DIFFICULT TO STEER/CONTROL AT SLOW SPEEDS. THE PROBLEM WAS SOLVED BY REPLACING THE POWER STEERING PUMP. *TR
STEERINGSeptember 29, 2010
POWER STEERING PUMP FAILED ON MINI COOPER S WITH APPROXIMATELY 71,000 MILES LAST WEEK. *TR
STEERINGSeptember 29, 2010
TEMPORARY LOSS OF STEERING. *TR
STEERINGSeptember 29, 2010
I HAVE A 2004 MINI COOPER AND I TOO HAVE HAD MY POWER STEERING FAIL ON CURVES WHILE DRIVING THIS HAPPENS A LOT WHEN I TURN THE WHEEL ON SHARP CURVES AND PARK. IT COSTS ABOUT 850 DOLLARS TO REPLACE THE POWER STEERING PUMP AT THE DEALER AND I AM UNEMPLOYED AT THE MOMENT AND CANNOT AFFORD THIS COST. *TR
STEERINGSeptember 28, 2010
DEAR NHTSA, OUR COMPLAINT MATCHES THE NHTSA INVESTIGATION BEING CONDUCTED REGARDING THE INTERMITTENT POWER-LOSS OF THE POWER STEERING PUMP OF THE 2004-5 MINI COOPER WE OWN A 2004 MINI COOPER. OUR POWER STEERING LOSS BEGAN FEB '10 AND DESCRIBED AS UNEXPECTED AND INTERMITTENTLY-OCCURRING TOTAL LOSS-OF-ASSIST TO STEERING. THIS WAS RECTIFIED BY A PURCHASE OF A NEW POWER STEERING PUMP FROM MINI COOPER (ELMSFORD, NY) AND PURCHASE OF LABOR (INSTALLATION) FROM STRAUB AUTO REPAIR (HASTINGS ON HUDSON, NY) DURING THAT MONTH. *TR
STEERINGSeptember 28, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER TYPE S. THE CONTACT STATED THAT WHILE TRAVELING AT ANY SPEED, THE POWER STEERING WOULD SUDDENLY STOP FUNCTIONING WITHOUT WARNING; THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE WAS 8,000 AND THE CURRENT MILEAGE IS APPROXIMATELY 143,000. UPDATED 01/04/11*LJ UPDATED 01/10/11*JB
STEERINGSeptember 28, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED ON NUMEROUS OCCASIONS WHILE DRIVING 40 MPH, THE POWER STEERING WOULD MALFUNCTION WHICH ALMOST LED TO A CRASH. THE CONTACT TOOK THE VEHICLE TO AN AUTHORIZED DEALER TO HAVE THE POWER STEERING MOTOR AND THE COOLING FAN REPLACED. SINCE THE REPAIRS, THE CONTACT HAD NOT NOTICED ANY POWER STEERING ISSUES. THE FAILURE MILEAGE WAS UNKNOWN.
STEERINGSeptember 28, 2010
MY 2004 MINI COOPER S, OF WHICH I AM THE SECOND OWNER HAS DEVELOPED PROGRESSIVELY WORSENING STEERING CHARACTERISTICS. MOST TIMES THE STEERING IS HARD AND TYPICALLY ITS HARDEST AT LOW SPEED. THE STEERING UNDER ACCELERATION IS NOTABLY OF GREAT CONCERN AS I HAVE EXPERIENCED ERRATIC AND UNPREDICTABLE SUDDEN PULLS TO THE LEFT AND RIGHT WITHOUT ANY DRIVER INPUT. THE SERVICE HISTORY FOR THIS VEHICLE IS CONSISTENT WITH THE SUGGESTED SERVICE INTERVALS. THIS IS A MAJOR SAFETY CONCERN FOR ME. *TR
STEERINGSeptember 28, 2010
I OWN A 2004 MINI COOPER. I STARTED THE CAR LAST WEEK AND THE POWER STEERING PUMP WAS MAKING A VERY HIGH PITCHED SQUEALING NOISE. I DECIDED TO DRIVE ANOTHER CAR THAT DAY BECAUSE I DID NOT HAVE ENOUGH TIME TO BRING IT TO A MECHANIC. THE NEXT DAY I STARTED THE CAR AND THE PUMP CAME UP TO SPEED VERY SLOWLY AND THEN STOPPED MAKING NOISE ALTOGETHER. THE POWER STEERING NO LONGER WORKS. I DON'T THINK I CAN SAFELY DRIVE IT TO THE MECHANIC AND THE CAR HAS SAT IN THE DRIVEWAY SINCE. THE CAR IS OUT OF ITS WARRANTY PERIOD SO I WOULD BE LOOKING AT THE EXPENSE OF TOWING AND PARTS AND LABOR BEFORE I CAN USE IT AGAIN. I JUST SAW THE REPORT ON CNBC AND WAS WONDERING IF THIS IS A COMMON PROBLEM BEFORE I CONTACT A GARAGE. THANK YOU. *TR
STEERINGSeptember 28, 2010
ELECTRIC/HYDRAULIC POWER STEERING PUMP FAILED AFTER ONLY 43,000 MILES ON THE CAR. IT STUCK IN THE "ON" POSITION EVEN WHEN KEY REMOVED FROM THE CAR, DRAINING MY BATTERY AND CAUSING A HEAT BUILDUP UNDER THE BONNET. 2004 MINI COOPER S. *TR
STEERINGSeptember 28, 2010
I WAS DRIVING ALONG A STREET ABOUT TO NEGOTIATE A TURN WHEN THE POWER STEERING FAILED. HAD IT HAPPENED A FEW SECONDS LATER, I PROBABLY WOULD NOT HAVE BEEN ABLE TO NEGOTIATE THE TURN AND MAY HAVE CRASHED. *TR
STEERINGSeptember 28, 2010
MY 04 MINI S JUST HIT 90K AND RUNS GREAT UNTIL I WAS ON THE FREEWAY OVERPASS THE OTHER DAY. THE POWER STEERING PUMP WENT OUT SUDDENLY ON A 55 MPH TURN AND ALMOST RAN ME RIGHT INTO THE SHOULDER BARRIER WHICH HAPPENS TO BE 50 FEET ABOVE THE LOWER FREEWAY. THANK GOD I WAS ABLE TO MAINTAIN CONTROL. MINI COOPER IS A GREAT CAR, BUT THIS POWER STEERING ISSUE IS A WELL KNOW ISSUE AMONGST THE COMMUNITY OF OWNERS AND MINI NEEDS TO ACKNOWLEDGE THIS ISSUE AND HELP OWNERS WHO ARE OUT OF WARRANTY. ONCE YOU TURN THE CAR OFF AND RESTART IT THE STEERING COMES BACK TO NORMAL. WHEN ITS HOT OUT THE STEERING SEEMS TO FAIL AND IS ALMOST IMPOSSIBLE TO CONTROL THE CAR ONCE THIS HAPPENS WHICH WAS THE RESULT IN MY ABOVE EXPERIENCE. THIS POWER STEERING FAILURE IS WELL KNOW AND HAS MANY MANY ACCOUNTS OF FAILURES ON POPULAR MINI FORUMS. THE PART TO REPLACE THIS ISSUE A SINGLE POWER STEERING UNIT WHICH CAN BE BOUGHT FOR ABOUT $450 AND THE AVERAGE MECHANIC CAN REPLACE IT WITHIN AND HOUR OR SO. *TR
STEERINGSeptember 11, 2010
2004 MINI COOPER. POWER STEERING PUMP FAILED AT HIGH SPEED WHILE DRIVING ON WINDY ROAD AT NIGHT. WAS ABLE TO OVER CORRECT AND SLOW VEHICLE SAFELY. HAD IT BEEN MY DAUGHTER DRIVING SHE MAY HAVE CRASHED. PUMP FAILED WITHOUT WARNING AND NO ENGINE LIGHTS. AFTER LOOKING INTO THIS ISSUE IT SEEMS THAT A LOT OF SIMILAR INCIDENTS HAVE OCCURRED WITH NEW MODEL CARS WITH LESS THAN 50K MILES. SHOULD BE A RECALL TO BMW FOR THIS!!!! *TR
STEERINGSeptember 2, 2010
TL*THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE THERE WAS NO POWER STEERING FUNCTION. THE CONTACT STATED IN ORDER FOR THE POWER STEERING TO FUNCTION PROPERLY THE VEHICLE HAD TO COOL DOWN AND THAT COULD TAKE HOURS. THE VEHICLE ALSO BECAME VERY DIFFICULT TO DRIVE. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT NOTICED A LOT OF COMPLAINTS REGARDING HER YEAR, MAKE, AND MODEL AND THE POWER STEERING SYSTEM AND WOULD LIKE FOR THE MANUFACTURER TO DO SOMETHING ABOUT IT. THE FAILURE MILEAGE WAS 48,000. UPDATED 01/20/11 *BF UPDATED 03/28/11
STEERINGAugust 20, 2010
2004 MINI COOPER S POWER STEERING FAILURE AFTER <50,000 MILES VERY HARD TO STEER. HAD TO REPLACE THE PUMP. *TR
STEERINGAugust 19, 2010
THE POWER STEERING WENT OUT WHILE GOING UP HILL ON A CURVY TWO LANE ROAD. THE LOSS OF POWER STEERING FORCED ME TO GO INTO THE OTHER LANE, WHERE FORTUNATELY NO CARS WERE PRESENT. IF I WAS GOING DOWN HILL ON THE SAME ROAD I WOULD HAVE DEFINITELY GONE AGAINST THE SIDE OF THE HILL OR OFF THE SIDE OF THE CLIFF IF NOT HITTING AN ON COMING CAR FIRST. THE DEALERSHIP CHARGED ME OVER $1000 TO CHANGE THE ELECTRO/HYDRAULIC STEERING PUMP. THE SUDDEN LOSS OF POWER STEERING SEEMS TO BE AN ISSUE WITH MANY MINIS ACCORDING TO FORUM POSTS. *TR
STEERINGAugust 13, 2010
POWER STEERING PUMP IS FAILING. SO FAR NO MAJOR PROBLEMS BUT I HAVE HAD OTHER MINI OWNERS REPORT THIS SAME PROBLEM AND WORSE. I AM HAVING MY PUMP REPLACED THIS WEEKEND WITH THE HOPE OF AVOIDING ANY FURTHER ISSUES. HOPEFULLY THIS ONE WILL LAST A LONG TIME. *TR
STEERING,TIRESAugust 9, 2010
CAR IS VERY NOISY ON COLD STARTS WHEN TURNING THE STEERING WHEEL. STEERING WOULD JUDDER WHEN BEING TURNED. WHEEL WILL FEEL HEAVY AND STUCK AT TIMES. POWER STEERING RESERVOIR WAS EMPTY WITH NO SIGNS OF LEAKS. POWER STEERING FLUID FLOODED INTO STEERING RACK DUE TO FAILED SEAL. STEERING RACK NEEDED REPLACEMENT. *TR
STEERINGJuly 31, 2010
DRIVING NORMALLY WHEN SUDDENLY POWER STEERING FAILS COMPLETELY CAUSING INSTANT CONTROL ISSUES. POWER STEERING RETURNS INTERMITTENTLY. *TR
ELECTRICAL SYSTEM,SEATSJuly 25, 2010
ON MY WAY UP DRIVEWAY I NOTICED A SHARP STINGING SENSATION IN THE LUMBAR OF MY BACK. FELT SORT OF LIKE AN "CONTINUOUS ELECTRIC SHOCK". I IMMEDIATELY ARCHED MY BACK AS A REACTION TO THE STING AND HAD TO STRAIGHTEN MY BACK IN ORDER TO CONTROL THE VEHICLE. WHEN STRAIGHTENING MY BACK I FELT SOMETHING HOT, VERY HOT THIS TIME LIKE SOMETHING THAT WAS ON FIRE. I COULD NOT LONGER CONTROL THE VEHICLE GRABBED FOR THE HANDLE OPENED THE DOOR AND ROLLED OUT ONTO THE DRIVEWAY WHILE THE VEHICLE WAS MOVING. THE VEHICLE BUCKED AND STALLED OUT. I IMMEDIATELY LOOKED AT THE VEHICLE INTERIOR AND NOTICED THAT THE SEAT WAS SMOLDERING AND THERE WAS A HOLE THE SIZE OF A QUARTER BURNED THROUGH THE SEAT IN THE LUMBAR. IT WAS A 100 DEGREE DAY SO I WASN'T USING THE SEAT HEATER, NONETHELESS IT WAS ON, MALFUNCTIONED, CAUSED A FIRE WHICH RESULTED IN ME JUMPING OUT OF THE MOVING VEHICLE. I ALSO READ ONLINE ABOUT THIS HAPPENING TO ANOTHER 2004 MINI COOPER S "PASSENGER SEAT" AS WELL. *TR
Fire reported1 injury(ies)
NHTSA #10345159WHEELSJuly 9, 2010
I WAS DRIVING MY 2004 MINI COOPER ON THE HIGHWAY FROM LA TO SAN DIEGO. ALL OF A SUDDEN THE POWER STEERING IN MY CAR EVAPORATED AND I ALMOST HIT THE SIDE OF RAIL. THE CAR WOULD RUN BUT I COULD HARDLY STEER IT. I TOOK IT INTO A AUTO SERVICE CENTER AND THEY TOLD ME THAT IT WAS THE POWER STEERING PUMP. SEVERAL MINI COOPERS HAVE HAD THIS SAME PROBLEM. I CONTACTED CUSTOMER CARE FOR MINI COOPER AND THEY TOLD ME I HAD TO TAKE IT TO A BMW/MINI DEALERSHIP EVEN THOUGH I HAVE ALREADY GOT A DIAGNOSTIC. THE DEALERSHIP IS CHARGING $145.00 JUST TO LOOK AT THE CAR EVEN THOUGH WE ALREADY KNOW WHAT IS WRONG. THEY TOLD ME THEY COULD NOT TELL ME HOW LONG THIS WOULD TAKE TO GET RESOLVED. THERE SHOULD BE A RECALL ON THESE CARS AND THIS PART REPLACE FREE OF CHARGE. IN ADDITION, I SHOULDN'T HAVE TO WAIT FOR AN UNLIMITED AMOUNT OF TIME TO GET MY CAR FIXED WHEN THIS IS CLEARLY MANUFACTURING DEFECT IN THE CAR. I WOULD LIKE THE DOT TO RECALL THIS CAR AND MAKE THE PART AND SERVICE AVAILABLE FREE OF CHARGE. *TR
STEERINGJune 23, 2010
ON A 2004 MINI COOPER S, INTERMITTENT FAILURE OF THE POWER STEERING PUMP CAUSING EXTREME DIFFICULTY STEERING. CAR HAS 43,000 MILES. MANY SIMILAR CASES REPORTED IN ONLINE FORUMS. *TR
STEERINGJune 7, 2010
DRIVING ON THE HIGHWAY AND THE POWER STEERING FAILED FOR NO APPARENT REASON. CAR HAD JUST BEEN INSPECTED AND THERE WERE NO OTHER MECHANICAL OR ROAD HAZARD ISSUES BUT I ALMOST COLLIDED WITH A VEHICLE BECAUSE THE STEERING WHEEL FROZE. IN ACTUALITY, IT REQUIRED A GREAT DEAL OF STRENGTH--UNEXPECTEDLY SO IT FELT FROZEN. *TR
STEERINGMay 31, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) WHY HAS THE NHTSA ADMINISTRATION TAKEN NO ACTION AGAINST MINI AND BMW FOR THE KNOWN DEFECT IN POWER STEERING SYSTEMS. I AM WONDERING, AMID ALL THE TOYOTA CONTROVERSY AND RECALLS, ESPECIALLY NOW ABOUT THE BROKEN STEERING RODS, WHY THERE HAS NOT BEEN A RECALL, OR AT LEAST A PUBLIC WARNING OF SOME KIND ABOUT STEERING ISSUES ON THE MINI. THE POWER STEERING PUMP IN MINI'S OF ALL AGES AND MILEAGES ARE PRONE TO FAIL WHILE DRIVING. THIS HAPPENED TO ME WHILE DRIVING MY 2004 MINI COOPER S ACROSS A SNOWY AND ICY MOUNTAIN PASS HERE IN WASHINGTON STATE. IT WAS QUITE A SURPRISING, FRIGHTENING, AND UNSAFE EXPERIENCE TO SAY THE LEAST. OTHERS HAVE FILED COMPLAINTS WITH YOU FOLKS, AS WELL AS THE COMPANY, BUT SO FAR AS I KNOW NOTHING HAS BEEN DONE. IF INJURIES AND FATALITIES ARE THE CRITERIA, HOW WOULD ANYONE KNOW THE STEERING WAS AN ISSUE UNLESS THEY HAD EXPERIENCED THE TERROR OF LOSING STEERING AT SPEED? THIS ISSUE PROMPTED A RECALL IN GREAT BRITAIN. WHY NOT HERE. EVEN A CURSORY SEARCH OF THE INTERNET REVEALS THE DEPTH OF THE PROBLEM, YET NEITHER BMW NOR MINI HAVE TAKEN ANY STEPS TO ADDRESS THE ISSUE HERE IN THE US. CAN YOU TELL ME WHY?? [XXX] *TR
POWER TRAINMay 18, 2010
HAVE A 2004 MINI COOPER WITH 65,000 MILES TOTAL AND ONLY 6200 MILES IN LAST 20 MONTHS AND CAR SERVICED REGULARLY. AUTOMATIC TRANSMISSION HAS NOW STARTED TO NOT SHIFT PROPERLY AND MINI SERVICE REPROGRAMMED TRANSMISSION BUT PROBLEMS HAVE RECURRED AND AGAIN MINI WANTS TO REPROGRAM TRANSMISSION. IF THIS DOES NOT WORK, TRANSMISSION WILL HAVE TO BE REPLACED AT COST OF $6500.00. THERE IS NO REPAIR OR REBUILDING OF THIS TRANSMISSION. THERE ARE HUNDREDS OF REPORTED PROBLEMS WITH THIS TRANSMISSION BUT BMW HAS NOT ACKNOWLEDGED ANY PROBLEM. *TR
POWER TRAINMay 12, 2010
TRANSMISSION FAILURE MADE CAR STOP IN TRAFFIC. *TR
STEERINGApril 27, 2010
1. AN HOUR INTO A HIGHWAY DRIVE, ALL THE ELECTRICAL FAILED. ALL LIGHTS, GAUGES, RADIO, ETC. ALL BUT THE POWER STEERING RETURNED IN A MOMENT, LESS THAN A SECOND. 2. THE POWER STEERING DOES NOT WORK. 3. POWER STEERING PUMP INTERNAL ELECTRONICS AREA SHOWS SIGNIFICANT SCORCHING AND MELTING. PUMP WAS REPLACED BUT POWER STEERING SYSTEM STILL INOPERABLE. THE OLD PUMP IS AVAILABLE. *TR
STEERINGApril 13, 2010
2004 MINI COOPER. CONSUMER STATES WHILE DRIVING POWER STEERING MALFUNCTIONED. *TGW
STEERINGApril 1, 2010
I WAS DRIVING ON I-95N WHEN THE STEERING BECAME ALL TIGHT LIKE I COULDN'T TURN THE WHEEL. NO INDICATIOR LIGHTS CAME ON. I REACHED MY DESTINATION, SHUT THE CAR OFF FOR SEVERAL MIN, GOT IN STARTED IT UP AND IT WAS FINE. GOT BACK ON I-95S AND 5 MIN LATER THE STEERING WHEEL FELT LIKE IT WAS LOCKED UP I COULDN'T TURN IT. AGAIN NO WARNINGS!!!!! ARE YOU PEOPLE GOING TO WAIT TILL SOME ONE IS KILLED TO MAKE BMW FIX THIS!!!!!! I HAVE READ IT'S BEEIN GOING ON SINCE 2002 POWER STEERING PUMP FAILURES
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,TIRESMarch 30, 2010
2004 MINI COOPER WITH MOTOR MOUNT, ELECTRICAL, FLAT TIRE SENSORS ISSUES. CVT TRANSMISSION REPLACEMENT RECOMMENDED. *TGW ONE DAY WHILE DRIVING ON THE HIGHWAY, THE VEHICLE JUST STOPPED; DEAD NO POWER. THE CONSUMER STATED THE VEHICLE IS SITTING IN THE GARAGE UN-DRIVABLE BECAUSE SHE DOESN'T HAVE THE $8,000 TO REPLACE THE CVT TRANSMISSION. *JB
STEERINGMarch 29, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT NOTICED STEERING BECAME EXTREMELY DIFFICULT. AFTER THE INITIAL FAILURE, THE STEERING PROBLEMS BECAME INTERMITTENT. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 78,000. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
STEERINGMarch 24, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WOULD FAIL WITHOUT PRIOR WARNING. WHEN THIS WOULD OCCUR, THE CONTACT COULD NOT CONTROL THE STEERING WHEEL IN EITHER DIRECTION. THE DEALER STATED THAT THE FAILURE WAS COMMON IN HIS YEAR, MAKE AND MODEL AND RECOMMENDED REPLACING THE POWER STEERING PUMP. THE CONTACT CONFIRMED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 67,000.
FUEL SYSTEM, GASOLINEMarch 18, 2010
MY 2004 MINI COOPER HAD A BAD FUEL LEAK FROM THE FUEL RAIL THAT SITS ON TOP OF THE ENGINE CONNECTED TO THE FUEL INJECTORS. MY WIFE WAS DRIVING IT TO WORK WHEN SHE WAS ALL MOST OVERCOME BY GAS FUMES. WHEN SHE GOT TO WORK SHE NOTICED THAT SHE HAD LOST A HALF A TANK OF GAS. I HAD THE CAR TOWED TO VISTA MOTORS IN POMPANO BCH. FL. ON SAMPLE ROAD AND THE MINI SERVICE MANAGER TOLD ME THAT HE HAD NEVER SEEN THIS PROBLEM BEFORE. WHEN I ASKED HIM IF THE PART WAS GOING TO BE INVESTIGATED BY MINI WHY THE PART STARTED LEAKING AND COULD OF EASILY CAUSED A FIRE AND BECAME A SAFETY HAZARD I WAS TOLD NO. *TR
STEERINGMarch 4, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I HAVE A 2004 MINI COOPER S (BMW) THAT I HAVE OWNED FOR ABOUT A YEAR AND A HALF BUT RECENTLY, PAST 3 MONTHS., I HAVE HAD THE POWER STEERING QUIT SUDDENLY ON 3 SEPARATE OCCASIONS. THANKFULLY I WAS NOT ON A HIGH SPEED ROAD AT ANY OF THOSE TIMES BECAUSE WHEN THE POWER STEERING WENT OUT IT I COULD BARELY TURN THE WHEEL AND I'M A 36 YR. OLD MALE WITH QUITE A BIT MORE STRENGTH THAN MY FIANCE WHO ALSO DRIVES THE CAR. I BELIEVE THIS IS A VERY SERIOUS FLAW WITH THE CAR AS I HAVE CHECKED WITH OTHER MINI COOPER OWNERS ACROSS THE COUNTRY WHO EACH AND EVERYONE OF THEM HAS EXPERIENCED THE SAME EXACT PROBLEM WITH THE POWER STEERING FAILING SUDDENLY. I CAN ONLY IMAGINE WHAT WOULD HAPPEN IF THIS OCCURS AT HIGH SPEEDS OR DURING INCLEMENT WEATHER, THIS IS A SAFETY HAZARD THAT SHOULD BE RECALLED BY BMW SINCE I AM NOT THE ONLY MINI COOPER OWNER WITH THIS PROBLEM. [XXX] *TR
ELECTRICAL SYSTEMFebruary 27, 2010
WHEN THE WEATHER IS COLD, THE CENTER CONSOLE CONTROLS (HEAT, REAR DEFOGGER), THE HEADLIGHTS, FRONT/REAR WIPERS WILL NOT FUNCTION. WHEN CAR STARTS TO WARM UP, THOSE ITEMS WILL START WORKING WHEN THE STEERING WHEEL IS TURNED TO EITHER SIDE. WHEN CAR IS FULLY WARMED UP, WILL WORK MOST OF THE TIME UNLESS YOU HIT A BUMP. MINI SHOP SAID IT WAS A BAD COMPUTER - $800 TO FIX. ENGINE HAD AN OIL PLAN LEAK 2 YEARS AGO RESULTING IN MAJOR LOSS OF OIL. FIXED UNDER WARRANTY. WHEN GETTING ELECTRICAL PROBLEM FIXED, MINI SHOP FOUND 3 OIL LEAKS. TOTAL COST TO FIX WAS $3200. NOT NECESSARY TO GET THE FIX BUT NEED TO WATCH THE OIL LEVELS. *TR
STEERINGFebruary 19, 2010
THE POWER STEERING PUMP SUDDENLY FAILED. THIS IS AN ELECTRIC-HYDRAULIC STEERING SYSTEM AND THE CAR IS NOT CONTROLLABLE WHEN THE PUMP FAILS. THE CAR HAS BEEN PROPERLY MAINTAINED AND HAS LESS THAN 50,000 MILE. *TR
LATCHES/LOCKS/LINKAGESFebruary 17, 2010
DOOR LOCK MECHANISM FREEZES AND TRAPS DRIVE AND OCCUPANTS INSIDE OF THE VEHICLE. ANYTIME THE TEMPERATURE IS BELOW FREEZING DOOR LOCKS FREEZE. UPON CONTACTING MINI THEIR RESPONSE WAS THAT THEY GET THIS COMPLAINT FREQUENTLY BUT THEY DO NOT HAVE A METHOD TO CORRECT THE PROBLEM. *TR
STEERINGFebruary 8, 2010
POWER STEERING SUDDENLY CUT OUT DURING NORMAL DRIVING CONDITIONS IN DOWNTOWN SAN FRANCISCO, MAKING IT VERY DIFFICULT TO STEER. DRIVER WAS ABLE TO BRING THE CAR TO A STOP SAFELY, BUT THIS FAILURE COULD HAVE CAUSED AN ACCIDENT HAD IT OCCURRED ON A CURVING ROAD. THE POWER STEERING PUMP WAS DETERMINED TO HAVE FAILED, AND WAS REPLACED BY THE CONSUMER, FOR A REPAIR COST OF CLOSE TO $700. THE POWER STEERING PUMP IS NOT SUPPOSED TO FAIL THIS EARLY IN THE LIFETIME OF A VEHICLE.
STRUCTUREFebruary 5, 2010
DRIVER SIDE DOOR OF MY 2004 MINI COOPER CAN ONLY BE OPENED FROM THE OUTSIDE (I.E. I NEED TO LOWER THE WINDOW IN ORDER TO OPEN THE DOOR) MINI DEALERSHIP WOULD NOT GUARANTEE A FIX WILL LAST MORE THAN FEW WEEKS. *TR
STEERING,ELECTRICAL SYSTEMFebruary 2, 2010
2004 MINI COOPER- 50K MILES- POWER STEERING FAN / MOTOR FAILURE LEADING TO ELECTRICAL SYSTEM MALFUNCTION, HEAT/FIRE DAMAGE RESULTING IN INABILITY TO TURN OFF ENGINE. *TR
Fire reported
NHTSA #10304012POWER TRAINJanuary 15, 2010
MY 2004 MINI COOPERS TRANSMISSION FAILED AT 80K MILES WITH NO WARNING. LUCKILY I WAS IN A PARKING LOT AND NOT ON THE HIGHWAY, WHERE I COULD HAVE BEEN KILLED. THE COST OF REPLACING THE TRANNY WAS $7,000. MINI USA WAS USELESS WHEN I PLEADED WITH THEM TO HELP ME. AFTER READING ABOUT ALL OF THE OTHER COMPLAINTS WITH THE CVT TRANS, I CAN'T BELIEVE THERE WAS NO RECALL. I WILL NEVER BUY A MINI AGAIN. I STILL OWE $11,000 ON THE CAR AND CANNOT AFFORD ANOTHER. *TR
POWER TRAINNovember 2, 2009
PURCHASED A 2004 MINI COOPER A YEAR AGO, WITH A MILEAGE OF 17,000 MILES. AFTER DRIVING ABOUT 4,000 MILES, THE CAR BROKE DOWN AND WAS SENT TO LOCAL MINI DEALER TO GET IT FIXED. CONTINUOUS VARIABLE TRANSMISSION WAS DIAGNOSED WRECKED, AND DEALER OFFERED A REPLACEMENT (ONLY SOLUTION) WITH A RE-FURBISHED CVT TRANSMISSION FOR $9800. AFTER NEGOTIATION, I HAD MINI COVER THE PARTS AND I PAID LABOR. BUT I HAVE SEEN ON SO MANY FORUMS THAT ALL CVT TRANSMISSIONS ARE FAILING SO I WONDER WHY THERE HAVE BEEN NO RECALLS. MY CVT FAILED WHEN THE CAR HAD 21,000 MILES! *TR
POWER TRAINOctober 2, 2009
OUR 2004 MINI COOPER (CVT) AUTOMATIC TRANSMISSION NEEDS TO BE REPLACED. THE CAR HAS ONLY 74,000 MILE ON IT. *TR
SUSPENSIONAugust 6, 2009
TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING 50 MPH, THE CONTACT NOTICED A BUMP ON THE REAR DRIVER'S SIDE OF THE VEHICLE. SHE EXAMINED THE VEHICLE AND NOTICED THAT THE REAR DRIVER'S SIDE TIRE WAS DETACHING FROM THE VEHICLE. IN ADDITION, THE LOWER CONTROL ARM SNAPPED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 71,000.
POWER TRAINJuly 18, 2009
2004 MINI COOPER NON S , TRANSMISSION FAILURE DUE TO A MIDLAND TRANSMISSION. *TR
SUSPENSIONJune 18, 2009
TL*THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT HEARD A LOUD NOISE WHILE DRIVING 10 MPH OUT OF THE DRIVEWAY. SHE EXAMINED THE VEHICLE AND NOTICED THAT THE REAR DRIVER'S SIDE TIRE WAS BENT. THE VEHICLE WAS TOWED TO THE REPAIR SHOP AND THE MECHANIC STATED THAT THE REAR SPRING LEAF CRACKED. THE REAR SPRING LEAF WAS REPLACED AT THE COST OF $860. BECAUSE THE VEHICLE WAS NOT TAKEN TO A DEALER, THE MANUFACTURER WOULD NOT ASSIST. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. UPDATED 07/08/09. *LJ UPDATED 07/08/09.*JB
SEAT BELTSJune 8, 2009
THE DRIVER SIDE SEATBELT BUCKLE DOES NOT RELEASE WHEN THE BUTTON IS PRESSED. THIS STARTED WHEN I FIRST BOUGHT THE VEHICLE IN FEBRUARY 2009. THIS HAPPENS EVERYTIME I TRY TO REMOVE THE SEATBELT. I HAVE TO JIGGLE THE BUCKLE TO GET IT TO RELEASE. NOTHING HAS BEEN DONE TO FIX THIS PROBLEM YET; THE DEALER WILL NOT WARRANTY THE BUCKLE. *TR
ENGINE AND ENGINE COOLINGJune 3, 2009
TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE THE DRIVER WAS PLACING ITEMS IN THE REAR OF THE VEHICLE, HIS CALF WAS BURNED BY THE EXTENDED TAIL PIPE. THE DRIVER HAS INCURRED MULTIPLE BURNS TO HIS CALF DUE TO THE EXTENDED TAIL PIPE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THEY COULD NOT ASSIST BECAUSE THERE WERE NO RECALLS FOR THIS FAILURE. THE MANUFACTURER WOULD NOT PROVIDE COMPENSATION BECAUSE THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 6,000 AND CURRENT MILEAGE WAS 9,000.
1 injury(ies)
NHTSA #10272774POWER TRAINMay 19, 2009
TRANSMISSION GAVE WAY. *TR
STEERINGMay 6, 2009
TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING 15-20 MPH, THE POWER STEERING SUDDENLY FAILED. THE CONTACT HAD TO PULL THE VEHICLE OVER. A DIAGNOSTIC HAS NOT BEEN PERFORMED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,640.
STEERINGFebruary 18, 2009
INTERMITTENT POWER STEERING FAILURE. *TR
ELECTRICAL SYSTEMJanuary 29, 2009
A YEAR AFTER PURCHASING THE CAR, THE FRONT DRIVER'S WINDOW'S AUTOMATIC MOTOR WORKED INTERMITTENTLY, THEN WOULD NOT WORK AT ALL. THE DEALER FIXED IT SINCE IT HAPPENED TO BE UNDER FULL WARRANTY. TWO YEARS LATER, THE PASSENGER'S AUTOMATIC WINDOW MOTOR CEASED WORKING AT ALL. AT THE SAME TIME, THE DRIVER'S SIDE WINDOW WAS MAKING A SCRATCHING SOUND AS IT WAS AUTOMATICALLY ROLLED UP /OR DOWN. I ONLY HAD A FEW MONTHS LEFT ON THE WARRANTY, AND THE DEALER WAS REQUIRED AGAIN TO REPLACE THE WINDOW MOTOR. I HAVE READ SEVERAL OTHER MINI OWNERS THAT HAD TO REPLACE AT LEAST ONE WINDOW MOTOR AS WELL, BUT AT THEIR OWN COST SINCE THE WARRANTY HAD RUN OUT. IF THIS IS A INCESSANT AND OBVIOUS DEFECT BY MINI COOPER, IT SHOULD BE RECALLED OR ADDRESSED IN A FAIR CONSUMER MANNER. *TR
STEERINGJanuary 22, 2009
POWER STEERING FAILED SOON AFTER STARTING. THE CAR HAD BEEN OUTSIDE ON A COLD DAY, BUT NOT UNUSUAL (~20 DEGREES F). IT FUNCTIONED AGAIN WHEN RE-STARTED. *TR
ENGINE AND ENGINE COOLING,POWER TRAINDecember 10, 2008
SUPERCHARGER FAILED AT 60,950 MILES, RESULTING IN COMPLETE REBUILD OF UNIT. FAULTY GEAR AND LUBRICATION DESIGN. *TR
STEERING,UNKNOWN OR OTHERDecember 1, 2008
WHILE DRIVING ON THE FREEWAY MY POWER STEERING PUMP DIED I COULD HARDLY CHANGE LANES ON THE FREEWAY, IT FELT LIKE MY STEERING WHEEL HAD LOCKED, TURNING IN ANY ANGLE WAS VERY HARD WORST THAN DRIVING A TRUCK, I KEPT A FIRM GRIP WITH ONE HAND WHILE TRYING TO CONTROL THE GEARS, MY ARMS, BACK, AND HAND IS STILL HURTING, HAD NO WARNING SIGNALS, IT WHEEL JUST LOCKED UP AND WAS VERY HARD TO MANAGED I WASNT ABLE TO HANDLE THE CAR DID NOT FEEL SAFE, DID NOT HAVE FULL CONTROL OF HANDLING THE STEERING THIS IS SERIOUS PROTENTIAL ACCIDENT WAITING TO HAPPEN I CALLED THE DEALER AND WAS TOLD THAT THERE WERE RECALLS BUT NOT FOR MY VIN 2004. MY MINI IS NOW IN THE REPAIR SHOP TO HAVE THE PUMP REPLACE AND THE FAN. THIS IS A DEADLY ISSUE AND MINI SHOULD RECALL AND PAY FOR THIS PROBLEM FOR THOSE OF US WHO HAD TO PAY OUT OF POCKET WE SHOULD GET REFUNDS, SO FAR OUT OF POCKET IS OVER $1100.00, I HOPE THIS SEND A MESSAGE TO THE MANAUFACTURE THAT LIVES ARE AT STAKE HERE, GREAT CAR BUT NOT SAFE TO DRIVE WITHOUT FULL CONTROL. I'M SO THANKFUL I DIDNT HAVE TO MOVE QUICKLY OUT OF THE WAY OR I WOULD NOT BE HERE TO REPORT THIS BAD EXPERIENCE I LOST A DAY OF WORK TRYING TO GET THIS RESOLVED AND THE COST OF A RENTAL CAR. *TR
STEERINGNovember 28, 2008
APPROXIMATELY ONE MONTH AGO I WAS ON ORTEGA HIGHWAY IN SOUTHERN CALIFORNIA WITH MY CHILD IN THE BACK SEAT. AS I WAS MANEUVERING THE MINI ALONG THE CURVY ROAD THE POWER STEERING WENT OUT. FORTUNATELY I HAD GOTTEN THROUGH THE WORST OF THE HAIR PINS AND WAS GOING SLOWER THAN THE SPEED LIMIT ETC. SUDDENLY THE STEERING BEGAN TO WORK AGAIN. MY HUSBAND WAS INFORMED BY A MECHANIC THAT IT WAS THE POWER STEERING FAN. WE HAD IT REPLACED AND IT SEEMED OKAY. ON NOVEMBER 26TH I HAD MY CHILDREN IN THE CAR GOING TO MY SISTERS I WENT TO MAKE A LEFT HAND TURN AND THE CAR DIDN'T WANT TO TURN. THE POWER STEERING FAILED AGAIN. I WAS FORTUNATE ONCE AGAIN AS THERE WAS NO ON COMING TRAFFIC BECAUSE IF THERE WAS I WOULD HAVE HAD A HEAD-ON COLLISION. THERE ARE NO WARNING LIGHTS FOR THIS ISSUE AND I HAD NEVER BEEN INFORMED OF POWER STEERING ISSUES BEING SO SUDDEN ON THIS VEHICLE. I BELIEVE A MASSIVE RECALL FOR THE 02-04 YEARS WOULD BE AN EXTREMELY GOOD IDEA. I GOGGLED THE ISSUE AND HAVE FOUND MANY OTHERS WITH THESE YEARS THAT ARE HAVING THE SAME PROBLEM. MY VEHICLE IS ONLY 4 YEARS OLD. I HAVE A TRUCK OLDER THAN IT THAT HAS NEVER HAD TO HAVE THE POWER STEERING REPLACED. I CAN NOT AFFORD TO REPLACE IT NOW DUE TO FINANCIAL ISSUES. THE PUMP ALONE IS BETWEEN 400-500 DOLLARS. PLEASE, PLEASE, PLEASE GET THEM TO RECALL THIS BEFORE SOMEONE DIES! OR IS THAT WHAT EVERYONE IS WAITING FOR?!? *TR
POWER TRAINNovember 25, 2008
MY 2004 MINI COOPER S HAS 48,000 MILES. THE TRANSMISSION HAS GOTTEN SO BAD THAT I CANNOT CHANGE GEARS WITHOUT GREAT DIFFICULTY. I HAVE READ NUMEROUS REPORTS ONLINE ABOUT POWER STEERING PUMP FAILURE, BRAKE FAILURE AND A HOST OF SAFETY ISSUES WITH THE COOPER. I THINK THIS CAR NEEDS TO BE EVALUATED FOR SAFETY ISSUES. THANKS, KAREN *TR
STEERINGNovember 2, 2008
I BOUGHT A USED 2004 MINI COOPER LAST YEAR. UNDER CERTAIN CONDITIONS ON A CURVY ROAD THE POWER STEERING PUMP WOULD GET VERY HARD TO TURN THE WHEEL, ESPECIALLY IN A SHARP CURVE. WITH NO DEALERSHIPS WITHIN 150 MILES I PUT UP WITH IT. NOW IT STAYS ON ALL THE TIME AND CANNOT BE DISCONNECTED WITHOUT TAKING THE BATTERY CABLE OFF THE BATTERY. IT RUINED 2 BATTERIES BEFORE I REALIZED IT WAS STAYING ON 24 HOURS A DAY. I BOUGHT THE REPAIR BOOK AND WIRING DIAGRAM CD'S TO FIND IT IS STRAIGHT WIRED FROM BATTERY TO INSIDE THE PUMP WHICH GLOWS BRIGHT RED AFTER RUNNING A FEW HOURS. IF I HAD ANY TYPE OF OIL LEAK, IT WOULD CATCH ON FIRE. I CONTACTED A REPAIR CENTER IN ATLANTA GA AND THEY CAN CHANGE IT OUT FOR ABOUT $1000+ FOR THE POWER STEERING PUMP AND THE OPEN FACED FAN THAT CAUSED THE FAILURE IN THE PUMP. IT FAILED THE EXACT MONTH MY WARRANTY WAS OVER AND THEY SAID SORRY CHARLIE. CANNOT CURRENTLY PAY TO HAVE IT REPAIRED SO IT HAS BEEN SITTING IN MY YARD FOR ALMOST A YEAR. *TR
STEERINGOctober 24, 2008
AS AN OWNER OF A 2004 COOPER S I WAS GREATLY DISAPPOINTED TO LEARN THAT I NOW NEED TO REPLACE MY ELECTRIC STEERING PUMP AT ONLY 55K MILES. I HAVE BEEN TOLD BY THE DEALER THAT THE PART "GOES REGULARLY" AND THAT "WE KEEP A BUNCH IN STOCK" AND THAT IT WILL COST ME $600 FOR A NEW ONE NOT INCLUDING LABOR. WITH THIS BIT OF INFORMATION, I BEGAN TO SEARCH MINI COOPER FANSITES AND BLOGS TO SEE HOW OFTEN THIS PROBLEM OCCURS. I WASN'T SURPRISED TO FIND THAT MANY OF THE MEMBERS AND "FANS" OF THE CAR HAVE HAD MULTIPLE PUMP FAILURES, AND THAT THERE IS A GROWING NUMBER OF THOSE WHO ARE DISCUSSING THE FAILURE ISSUE. I BELIEVE THIS IS BOTH A COSTLY FIX AS WELL AS A SAFETY PROBLEM. THE SUDDEN LOSS OF A STEERING PUMP IS QUITE DANGEROUS AND MAY CAUSE SOME DRIVERS TO LOSE CONTROL. I AM FORTUNATE THAT I NOTICED THE PROBLEM AND UNDERSTOOD WHAT THE FAILURE WAS, SO I PERSONALLY DID NOT HAVE AN ACCIDENT, BUT FOR THOSE WHO ARE LESS CAR SAVVY, THEY MAY NOT NOTICE THE NOISE OF THE FAILURE THAT IS ABOUT TO OCCUR. *TR
VISIBILITYSeptember 7, 2008
THE PASSENGER SIDE WINDOW MOTOR HAS FAILED ON MY 04 MINI COOPER S. UPON RESEARCHING THE PROBLEM ON THE INTERNET, I'VE FOUND THAT THOUSANDS OF OTHER MINI COOPER OWNERS HAVE THE SAN=ME RECURRENT ISSUE. MINI COOPER NEEDS TO CORRECT THE PROBLEM WITH A RECALL. *TR
STEERINGAugust 29, 2008
POWER STEERING WENT OUT IN EARLY 2008. LUCKILY THE CAR WAS PARKED WHEN THAT HAPPENED OR ELSE IT WOULD HAVE BEEN A DISASTER SINCE MINI STEERING WHEEL IS ALREADY HEAVIER THAN OTHER CARS. HAD IT FIXED (REPLACED) AT THE DEALERSHIP AND HAD TO PAY AROUND $1000 SINCE THE WARRANTY EXPIRED. IT'S UNACCEPTABLE THAT THE STEERING POWER PUMP DIED THIS EARLY ONLY AFTER 4 YEARS. IT'S A RIPOFF FOR THE CONSUMERS. SOMETHING MUST BE DONE ABOUT THIS. A FEW MONTHS LATER, THE STEERING COLUMN AND THE LOWER SHAFT STARTED TO HAVE ISSUES AS WELL. THEY STARTED TO MAKE CREAKING NOISES. TOOK THE CAR TO THE DEALERSHIP AND THEY QUOTED AT ALMOST $1000 TO REPLACE THE PARTS. THE STEERING COLUMN AND POWER PUMP SHOULD NOT HAVE TO BE REPLACED AFTER ONLY FOUR YEARS! *TR
VISIBILITYAugust 18, 2008
PASSENGER WINDOW DOES NOT ROLL DOWN. THIS IS THE SECOND OCCURRENCE. THE FIRST TIME, IT CORRECTED ITSELF AFTER A FEW DAYS. *TR
STEERING,ELECTRICAL SYSTEMAugust 17, 2008
AT FIRST MY BATTERY DIED AFTER I CAME OUT OF WORK. I COULDN'T UNDERSTAND WHY SINCE I DIDN'T LEAVE ANYTHING ON. SO I GOT THE BATTERY REPLACED FOR $200. RECENTLY THE STEERING HAS BEEN CUTTING OUT WHILE DRIVING. IF YOU PULL OFF INTO A PARKING LOT AND TURN OFF THE CAR YOU CAN STILL HEAR THE COOLING FAN GOING. AFTER APPROX 30 MIN THE POWER STEERING WILL RETURN TO NORMAL UNTIL IT OVERHEATS AGAIN. SO MY BATTERY WAS BEING DRAINED BY THE POWER STEERING COOLING FAN. *TR
STEERING,VISIBILITYAugust 17, 2008
POWER WINDOW ON PASSENGER SIDE COMES DOWN ONLY SOMETIMES AND SOMETIMES IT DOESN'T WORK FOR WEEKS. STEERING IS MAKING NOISES. *TR
VISIBILITYJuly 22, 2008
PASSENGER SIDE WINDOW ON MY 2004 MINI COOPER WILL NOT COME DOWN. *TR
STEERINGJuly 15, 2008
I OWN A 2004 MINI COOPER S AND THE POWER STEERING PUMP HAS FAILED AFTER ONLY 4 YEARS AND 65,000 MILES. THIS SEEMS TO BE A VERY COMMON OCCURRENCE WITH THIS VEHICLE AND THE MANUFACTURE IS ACUTELY AWARE OF THE ISSUE, BUT WILL NOT ISSUE A RECALL OR WARRANTY THE ITEM. *TR
STEERINGJuly 9, 2008
(1) ON THURSDAY, JULY 3RD, I ATTEMPTED TO MANIPULATE A 90 DEGREE RIGHTHAND TURN IN MY 2004 MINI COOPER S DURING MY VERY SHORT COMMUTE TO WORK AND DID SO ONLY WITH GREAT DIFFICULTLY. FROM THAT POINT FORWARD MY CAR TURNS NEITHER LEFT NOR RIGHT PROPERLY AND ONLY WITH GREAT DIFFICULTY. THERE WAS NO WARNING OR NOISES OF ANY KIND TO ALERT ME TO THE PROBLEM. MY SIGNIFICANT OTHER, WHO IS A TRAINED MECHANIC, INSPECTED THE VEHICLE AND IDENTIFIED THE POWER STEERING PUMP AS THE PROBLEM. I ALSO SPOKE WITH SEVERAL INDIVIDUALS HERB CHAMBERS BMW MINI OF BOSTON WHO ACKNOWLEDGED THAT THE POWER STEERING PUMP WAS EITHER A KNOWN AND/OR COMMON PROBLEM. THE PARTS DEPARTMENT EXPLAINED THAT THE PUMP MANUFACTURER WHO MADE THE PUMP IN MY MINI IS NO LONGER MAKING PUMPS FOR MINI. (2) THE POWER STEERING PUMP HAS FAILED THEREFORE MY MINI IS RELYING ON THE RACK AND PINION TO TURN. THE MINI TURNS ONLY WITH GREAT DIFFICULTY AND REQUIRES TWO HANDS ON THE WHEEL AT ALL TIMES; THIS IS EXCEEDINGLY DIFFICULT TO DO WHILE NAVIGATING CORNERS AS I HAVE A STANDARD TRANSMISSION. THE MINI IS UNSAFE TO DRIVE, SO I AM FORCED TO BORROW ANOTHER VEHICLE. (3) MY CAR HAS APPROXIMATELY 57,000 MILES ON IT AND MINI'S WARRANTY ONLY COVERS PROBLEMS UP THROUGH 50,000 MILES DESPITE THE FACT THAT THE PUMP IS A KNOWN PROBLEM AND SAFETY HAZARD. NOTHING HAS BEEN DONE BY THE DEALERSHIP TO CORRECT THE PROBLEM. MY MINI REMAINS PARKED WHILE I AWAIT THE NEW POWER STEERING PUMP THAT I ORDERED AND PAID FOR. THE NEW PUMP IS MANUFACTURED BY A DIFFERENT COMPANY THAN THE DEFECTIVE PUMP THAT HAS FAILED. *TR
STEERINGJune 6, 2008
THE POWER STEERING PUMP ON MY 2004 MINI COOPER HAS FAILED. I BELIEVE THAT THIS FAILURE MADE THE CAR DANGEROUS TO DRIVE. THE CAR IS A LOW-MILEAGE VEHICLE (43,000 MILES AT 4 YEARS) AND I BELIEVE THIS COMPONENT HAS FAILED PREMATURELY. I AM A MEMBER OF SEVERAL MINI ENTHUSIAST COMMUNITIES AND AM AWARE THAT THIS IS A COMMON PROBLEM WITH THE MINI. WWW.MINI2.COM HAS REPORTS OF AROUND 1 IN 4 VEHICLES HAVING THIS PUMP FAIL PREMATURELY. I BELIEVE AN INVESTIGATION IS IMPORTANT DUE TO MEMBER REPORTS OF FIRES STARTING UNDER THE HOOD. THE PART WAS REPLACE AT A MINI DEALERSHIP. *TR
ELECTRICAL SYSTEMMay 27, 2008
I OWN A 2004 MINI COOPER S MODEL, WITH 39,000 MILES. THE CAR IS WELL CARED FOR. MY WARRANTY EXPIRED AT 30,000 AND I BEGAN RECEIVING ANNOYING CALLS AND LETTERS FROM MINI TO PURCHASE AN ADDITIONAL EXTENDED WARRANTY. I DID NOT, BELIEVING THAT SIMPLY MAINTAINING MY CAR PROPERLY WOULD TAKE CARE OF ANY FUTURE ISSUES. I TRUSTED BMW/MINI THAT THEY WOULD STAND BEHIND THEIR PRODUCT IF SOME UNUSUAL FAILURE OR BREAKDOWN OCCURRED. APPROXIMATELY ONE MONTH AGO MY POWER STEERING WOULD INTERMITTENTLY GO OUT. AT FIRST, ONLY AFTER STARTING THE CAR AND THEN IT STARTED OCCURRING WHILE DRIVING THE CAR. WE CHECKED THE POWER STEERING FLUID AND ALL WAS WELL. TOOK IT IN TO MY MECHANIC AND HE INFORMED ME THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. HE EXPLAINED THAT MINI HAD TOLD HIM "THEY" HAD BEEN EXPERIENCING A HIGH INSTANCES OF STEERING POWER PUMP FAILURES. HE ASKED IF THE POWER STEERING PUMP WAS ON THE RECALL LIST. "THEY" TOLD HIM NO AND EXPLAINED THAT THE PUMP WAS ELECTRICAL AND NOT MANUALLY THEREFORE IT WAS CONSIDERED WEAR AND TEAR. CREVIER MINI, WHERE I PURCHASED THE CAR TOLD ME IT WOULD COST $1100.00 TO REPLACE THE PUMP! MY MECHANIC TOLD ME HE WOULD REPLACE IT FOR $880.00. MY MECHANIC INFORMED ME THAT IN ORDER FOR HIM TO GET A POWER STEERING PUMP, HE NEEDED TO TURN MY OLD PUMP INTO THEM. CREVIER TOLD HIM THAT "THEY" WERE REBUIDLING THESE!.THEY COULD NOT KEEP ENOUGH OF THEM ON THE SHELVES. THIS IS A SCANDALOUS OUTRAGE, PARTICULARLY AFTER READING VARIOUS BLOGS AND COMPLAINTS ABOUT THE EXACT SAME PROBLEM THAT I AM EXPERIENCING WITH MY MINI. I SHOULD CONSIDER MYSELF LUCKY IN THAT MY CAR DID NOT CATCH FIRE, SINCE IT IS ALWAYS GARAGED, OR THAT I DID NOT KILL MYSELF OR HURT SOME INNOCENT PEOPLE BY THE PROBLEM OCCURRING ON A STEEP CURVEY GRADE WHILE DRIVING. ADDITIONAL PROBLEMS APPROXIMATELY SIX MONTHS AGO, MY DRIVER SIDE WINDOW STOPPED WORKING!! TOOK IT IN CREVIER WANTED $900 TO FIX THE PROBLEM, AGAIN STATED WEAR AND TEAR!! MY MECHANIC CHARGED ME $400.00. *TR
SUSPENSION,EQUIPMENTMay 12, 2008
2004 MINI COOPER, HAD SEVERAL PROBLEM WITH FRONT EXCEL , HYDOROPLATES AND DANGEROUS CAR TO DRIVE. *TR
POWER TRAINMay 9, 2008
FOR ABSOLUTELY NO REASON THE MANUAL TRANSMISSION FAILED AND LOCKED UP CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AT 40MPH. NO INJURIES OR DAMAGE TO THE VEHICLE AS I WAS ABLE TO CONTROL THE SLIDE. HOWEVER I HAVE SPOKEN TO BOTH DEALER AND MANUFACTURE AND THEY BOTH ADMIT THE TRANSMISSIONS IN THESE VEHICLES BOTH AUTOMATIC AND MANUAL ARE WEAK AND CAN CAUSE FAILURE AT ANY SPEED WHICH WILL RESULT IN LOCKUP OF THE FRONT TIRES. NUMEROUS REPORTS FROM OTHER MINI COOPER OWNERS SHOW THE SAME. THE TRANSMISSION WAS REPLACED IN THIS VEHICLE 3 YEARS AGO FOR THE SAME PROBLEM. NOW IT NEEDS REPLACED AGAIN. THE ONLY REPAIR IS TO PUT A REBUILT UNIT IN PLACE WITH THE SAME WEAK GEARS. MINI NO LONGER WARRANTIES THE REPAIRS AS OF 2008 BECAUSE OF THE PROBLEMS. I GOT LUCKY BUT I CARRY MY 3YR OLD SON WITH ME MOST OF THE TIME AND THIS DOES NOT FEEL LIKE A SAFE VEHICLE CONSIDERING OUT OF NOWHERE WITH NO WARNING THIS FAILURE COULD OCCUR AGAIN. BOTH MINI USA, BMW HAVE BEEN VERY UNHELPFUL IN THE MATTER UNLESS I'M WILLING TO PAY OVER $1000 TO HAVE IT TOWED TO A MINI COOPER DEALER JUST TO HAVE IT LOOKED AT. *TR
STEERING,ELECTRICAL SYSTEMApril 28, 2008
I HAD DRIVEN 2004 MINI FOR ABOUT 30 MINUTE, THEN PARKED IT IN DRIVEWAY. WITHIN 15 MINUTES I LOOKED OVER TO SEE SMOKE COMING FROM THE ENGINE. I OPENED THE COMPARTMENT AND GOT HELP. WE PUSHED IT INTO A NEARBY FIELD AND CALLED THE FIRE DEPT. IF IT HAD STAYED IN THE DRIVE, IT WOULD HAVE ALSO IGNITED 2 CARS, THE HOUSE AND A BOAT. WHO KNOW ABOUT PEOPLE AND ANIMALS. I ALMOST GOT RUN OVER TRYING TO STOP THE MINI AS IT WAS PUSHED. AFTER THE CAR WAS OUT, WE HAD IT TOWED TO INSKIP AUTO IN WARWICK RI. JEOF SAID AT FIRST IT WAS A POWER STEERING HOSE THAT BURST AND GOT ON THE HOT EXHAUST...IGNITING. AFTER LOOKING AT IT FURTHER AND WITH METLIFE INSURANCE AGENT, THEY THOUGHT IT WAS THE POWER STEERING FAN AND PUMP FAILURE. THIS OVERHEATED THE ELECTRICAL HARNESS, TO START THE ELECTRICAL FIRE. NEITHER THE INSURANCE NOR INSKIP FELT IT WAS COVERED BY THEM. I AM TO PAY $2,600. TODAY WHEN IT PICK IT UP. THIS COVERS LABOR, A POWER STEERING PUMP, FAN AND HARNESS. I GOOGLED THE PROBLEM ON THE INTERNET TO UPSETTING TO ME AND FIND AT LEAST 250 POSTED MINI'S WITH THE SAME PROBLEM. I DON'T UNDERSTAND HOW MINI DOES NOT HAVE TO RECALL IT. ARE THEY WAITING FOR JUST AS MANY DEATHS? *TR
Fire reported
NHTSA #10225910VISIBILITYApril 15, 2008
DRIVER'S SIDE WINDOW MOTOR HAS FAILED FOR THE THIRD TIME. WINDOW IS STUCK CLOSED. THIS IS A CONCERN IN CASE OF AN EMERGENCY AND CAUSES PROBLEMS WHEN CLOSING THE DOOR AS THE GLASS HITS THE LIP OF THE ROOF SINCE IT DOES NOT DROP AS DESIGNED. *TR
STEERINGApril 6, 2008
I HAVE A 2004 MINI COOPER WITH ABOUT 61000 MILES, AND HAVE RECENTLY EXPERIENCED PROBLEMS WITH THE POWER STEERING. IT WAS A VERY SCARY SITUATION AS THE STEERING LOCKED AS I WAS DRIVING ON A LOS ANGELES FREEWAY AT A HIGH SPEED. THERE IS NO WARNING INDICATION, AND THERE IS DEFINITELY A POTENTIAL DANGER. *TR
ENGINE AND ENGINE COOLINGMarch 22, 2008
VENT FAN IN MOTOR COMPARTMENT SPONTANEOUSLY CAUGHT FIRE CAUSING DAMAGE TO VARIOUS ELECTRICAL COMPONENTS AND SMOKE DAMAGE. *TR
Fire reported
NHTSA #10222033POWER TRAINMarch 13, 2008
TOTAL TRANSMISSION FAILURE AT 57,000 MILES. WARRANTY JUST RAN OUT, QUOTED PRICE TO REPLACE TRANSMISSION, CLUTCH, PRESSURE PLATE AND THROW OUT BEARING $7,000 MINIMUM. DEALER REFUSES TO ACCEPT ANY RESPONSIBILITY. *TR
VISIBILITYFebruary 28, 2008
POWER WINDOW FAILURE TO PROPERLY LIFT AND SEAL WHEN DRIVER AND PASSENGER DOORS ARE CLOSED. *TR
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEMFebruary 4, 2008
I WAS PARKED ONE AFTER NOON LOOKING UNDER THE HOOD AND I HEARD A CRACKLING SOUND COMING FORM THE ABS PUMP. THERE WAS A SMALL PUFF OF SMOKE AND THEN THE SOUND STOPPED. AT THIS POINT I WENT ABOUT MY BUSINESS AND RETURNED TO MY 2004 MINI COOPER S AND THE ABS/TRACTION CONTROL LIGHT WERE OUT. A FEW DAYS LATER I TOOK THE VEHICLE TO THE BMW DEALER AND AFTER A FEW TESTS THEY DETERMINED IT WAS JUST BAD FUSES. A WEEK HAS PAST AND I HAVE HAD NO OTHER PROBLEMS. *TR
STEERINGDecember 27, 2007
MY 2004 MINI COOPER S LOST STEERING CONTROL APPROACHING A VERY DANGEROUS CORNER ON CALIFORNIA SR 330. IT TOOK ALL MY STRENGTH TO TURN THE WHEEL AND I NEARLY AVOIDED A SERIOUS ACCIDENT, BUT WAS ABLE TO GET THROUGH THE TURN AND THEN GET THE CAR OFF THE ROAD. SEARCHING ON THE WEB, I SEEN HUNDREDS OF REPORTS OF STEERING FAILURE IN 2002 THROUGH 2006 MINI COOPERS. MY DEALER WAS KNEW ABOUT THE ISSUE AND REPLACED THE STEERING PUMP. MY MINI HAS 58,000 MILES ON IT. *TR
ENGINE AND ENGINE COOLINGNovember 28, 2007
TL*THE CONTACT OWNS A 2004 MINI COOPER. THE VEHICLE WOULD NOT ACCELERATE OVER 25 MPH AND WOULD NOT SHIFT INTO FIRST GEAR. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AND THE WARNING LIGHT ILLUMINATED AFTER IT WAS PARKED. THE CONTACT DISCOVERED THAT ALL OF THE TRANSMISSION FLUID LEAKED OVER THE ENGINE. THE VEHICLE WILL BE TOWED TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 78,402.
STEERINGNovember 25, 2007
COMPLETE AND INSTANTANEOUS POWER STEERING FAILURE. THERE IS PLENTY OF FLUID IN THE RESERVOIR AND THERE ARE NO BLOWN FUSES. *TR
STEERINGNovember 8, 2007
2004 MINI COOPER S POWER STEERING PUMP FAILURE THREE TIMES WHILE DRIVING VEHICLE NOT YET REPLACED NO CONSEQUENCES YET BEYOND FRIGHTENING. *TR
WHEELSNovember 6, 2007
WHEEL BOLTS BROKE. PREVIOUSLY, I HAD THREE WHEEL BOLTS BREAK DURING REMOVAL. DEALER AND MANUFACTURER DENIED WARRANTY CLAIM AS RESULT OF POT HOLE. RECENTLY, I HAD A WHEEL BOLT BREAK DURING INSTALLATION. WHILE USING A TORQUE WRENCH, THE BOLT BROKE BEFORE REACHING THE SPECIFIED TORQUE. THE WHEEL BOLTS ARE FRAGILE AND FAILURE IN SERVICE COULD RESULT IN THE LOSS OF A WHEEL. *TR
VISIBILITYNovember 1, 2007
PASSENGER SIDE ELECTRIC WINDOW CEASED OPERATION IN THE 'UP' POSITION. DUE TO THE VEHICLE DESIGN, THE TOP OF THE WINDOW GLASS CAN NOW POTENTIALLY CONTACT THE DOOR FRAME WHEN CLOSING, PRESENTING A BREAKAGE HAZARD. AFTER SEVERAL MONTHS, THE WINDOW BEGAN TO OPERATE, THEN FAILED AGAIN SEVERAL WEEKS LATER - CURRENTLY INOPERATIVE. WIDESPREAD EVIDENCE ON THE INTERNET OF SIMILAR PROBLEM WITH OTHER VEHICLES OF THIS TYPE - MINI COOPER. *TR
STEERINGOctober 23, 2007
DRIVING DOWN ROAD STARTED TO MAKE A LEFT TURN AND THE POWER STEERING ASSIST FAILS. I BARELY MANAGED TO KEEP CAR ON THE ROAD. UNBELIEVABLE DIFFICULT TO STEER AND CRUCIAL TURN. HAVE YET TO REPLACE PART AND UPON RESEARCH FIND MINI KNOWS OF THIS PROBLEM AND PUT OUT A DUCT WORK AND IMPROVED PUMP. THEY HOWEVER HAVE NOT VOLUNTARILY RECALLED VEHICLES TO RETROFIT. *TR
STEERINGSeptember 10, 2007
DRIVING TO WORK AND POWER STEERING SYSTEM FAILED WITHOUT WARNING. THIS FAILURE CREATED A DANGEROUS SITUATION. I WAS ABLE TO CONTROL THE CAR, BUT IT TOOK A TREMENDOUS AMOUNT OF EFFORT. HAD MY WIFE BEEN DRIVING, IT IS LIKELY THAT SHE WOULD LOST CONTROL. *JB
STEERINGAugust 26, 2007
1) NO SIGNIFICANT EVENT LEADING UP TO FAILURE 2) POWER STEERING PUMP FAILURE, NO STEERING ABILITY IN VEHICLE 3) NO CORRECTION KNOWN FOR SUDDEN LOSS OF STEERING. PARTS TO BE REPAIRED BELIEVED TO BE STEERING PUMP AND POTENTIAL STEERING RACK. *TR
STEERINGDecember 4, 2006
THE STEERING FAILED ON MY 2004 MINI COOPER S WITH 84K MILE. THE POWER STEERING FAN FAILED CAUSING THE POWER STEERING PUMP TO BURN OUT. THIS PROBLEM OCCURRED WITHOUT WARNING. THE VEHICLE WAS NTO DRIVABLE AS A RESULT OF THE FAILURE FORTUNATELY THE FAILURE OCCURED AFTER THE VEHICLE REACHED IT DESTINATION AND WAS PARKED. *NM
WHEELSOctober 25, 2006
DT*: THE CONTACT STATED THE LUG BOLTS SHEERED WHILE ATTEMPTING TO REMOVE BY HAND ON MORE THAN ONE WHEEL. THE DEALERSHIP REPLACED THE HUBS.
VISIBILITYSeptember 18, 2006
MY 2004 MINI COOPER S HAS INCURRED TWO CRACKED WINDSHIELDS OVER THE PAST TWO YEARS, REQUIRING THE ENTIRE WINDSHIELD TO BE REPLACED. EACH CRACK OCCURRED WHILE DRIVING AFTER A SMALL PEBBLE NICKED THE WINDSHIELD. AFTER DRIVING FOR NEARLY TWENTY YEARS I FIND THIS RATE OF OCCURRENCE TO BE UNACCEPTABLE. ALTHOUGH THE ANGLE OF THE WINDSHIELD MAY BE AT A STEEPER GRADE THAN MOST VEHICLES, MINI HAS FAILED TO RECOGNIZE SOLUTIONS SUCH AS A STRONGER THICKER WINDSHIELD. A RESOLUTION IS NEEDED TO PREVENT FELLOW MINI OWNERS FROM PURCHASING REPLACEMENT WINDSHIELDS ON AN ANNUAL BASIS. *JB
SERVICE BRAKES, HYDRAULICAugust 19, 2006
BRAKE FAILURE - WHILE COASTING IN "BRAKE AND RELEASE TRAFFIC", THE BRAKE PEDAL DID NOT CATCH. LOOKING DOWN AT MY FOOT, I WATCHED MY FOOT FLOOR THE BRAKE PEDAL AND FELT NO BRAKE PEDAL CATCH. LOOKING UP, MY CAR CONTINUED ROLLING FORWARD AND HIT THE CAR IN FRONT OF ME. MY CAR SUSTAINED OVER $2000 DAMAGE. FORTUNATELY, NO ONE WAS HURT AND THE OTHER CAR WAS NOT DAMAGED. A MONTH PRIOR, THE MINI DEALERSHIP HAD DONE SCHEDULED MAINTENANCE BRAKE WORK ON MY MINI. BECAUSE OF THIS INCIDENT, I ASKED MINI IF IT COULD HAVE BEEN AN AIR BUBBLE OR SOMETHING ELSE RELATED TO THE BRAKE JOB. MINI SAID NO; ANY PROBLEM WOULD HAVE OCCURRED A COUPLE DAYS AFTER THE JOB; NOT A MONTH LATER. MY CAR WAS TOWED TO THE MINI DEALERSHIP WHERE THEY CHECKED THE BRAKES. MINI SAID NOTHING WAS WRONG. WHAT COULD CAUSE THIS? I'M CONCERNED THAT MY BRAKES COULD FAIL AGAIN , THIS TIME WITH MORE SERIOUS CONSEQUENCES, EVEN DEATH! PLEASE HELP! *JB
Crash reported
NHTSA #10166011VISIBILITYMay 25, 2006
DT*: THE CONTACT STATED THE WINDSHIELD HAS BEEN REPLACED THREE TIMES WITHIN 1 YEAR OF PURCHASE . ON MAY 24, 2006, WHILE DRIVING A SMALL OBJECT STRUCK THE WINDSHIELD CAUSING A CRACK WHICH CAUSED THE FOURTH WINDSHIELD REPLACEMENT. THE CONTACT EXPRESSED THAT SOMETHING MUST BE WRONG WITH THE VEHICLE TO MAKE THE WINDSHIELD CRACK SO EASILY. THE DEALERSHIP AND MANUFACTURER WERE ALERTED AND DETERMINED THE CRACKS WERE DUE TO THE IMPACT OF THE OBJECT.
VISIBILITYMay 10, 2006
MY 2004 MINI COOPER S, DELIVERED IN JUNE OF '04, HAVING @ 20,000 MILES ON THE ODOMETER, IS NOW ON ITS THIRD WINDSHIELD ALL DUE TO STRESS CRACKS. THE CRACKS SEEM TO BE RELATED TO THERMAL INSTABILITY. I.E. COLD OUTSIDE/HOT INSIDE ETC. I PERSONALLY KNOW OF ONE 2003 MINI OWNER IN MA WHO HAS NOW HAD 6 WINDSHIELDS REPLACED SINCE PURCHASE. THE MINI COMMUNITY HAS DETERMINED THAT AFTERMARKET US MADE GLASS BY PPG DOES NOT HAVE THE PROPENSITY FOR SUCH FAILURES. I AM RELUCTANT TO CONTINUE GOING TO MY DEALER AS THIS PROBLEM APPEARS TO BE RELATED TO THE FOREIGN MANUFACTURED OEM GLASS. ON THE OTHER HAND I SHOULD NOT HAVE TO REPLACE THE WINDSHIELD WITH A NON OEM PRODUCT, OUT OF POCKET TO RESOLVE THE ISSUE. FOR MUCH MORE INFORMATION, YOU CAN REFER TO THE MINI COOPER OWNERS INTERNET WEB FORUM "NORTHAMERICANMOTORING .COM" THE DEFECT IS WIDE SPREAD FROM THE MINI'S INTRODUCTION IN '02 CONTINUING THROUGH TO '05 PRODUCTION MODELS. TO FIND THIS INFORMATION, GO TO "BENEATH THE BONNET" AND USE THE SEARCH FUNCTION IN THE UPPER RIGHT CORNER FOR "CRACKED GLASS". YOUR ASSISTANCE WOULD BE GREATLY APPRECIATED. FEEL FREE TO CALL ME IF I CAN BE OF HELP. SINCERELY, MARK WILLIAMS CFP *JB
VISIBILITYMay 18, 2005
MY 2004 MINI COOPER S HAD BEEN PARKED, UNTOUCHED, IN MY DRIVEWAY FOR 2 DAYS. I GOT IN IT LAST NIGHT AND FIRST THING I NOTICED WAS A VERTICLA CRACK IN THE WINDSHIELD EXTENDING FROM THE TOP CHROME MOLDING 14" DOWN, PARALLEL TO AND 5" FROM THE DRIVER'S SIDE EDGE OF THE WINDSHIELD. THE LOCAL DEALER SAID THAT MINI HAD A PROBLEM WITH WINDSHIELD BREAKAGE IN THE PAST "BUT NOT NOW". AT HIS SUGGESTION, I RAN THE TIP OF A BALL-POINT PEN ALONG THE CRACK AND FOUND A "CHIP" AT THE TOP OF THE CRACK. THIS "CHIP" IS SMALLER THAN THE TIP OF THE BALL-POINT PEN. I'VE HAD MANY NEW AND USED CARS AND THIS IS THE FIRST CASE WHERE SUCH AN INSIGNIFICANT "CHIP" HAS PROPAGATED TO A TOTAL FAILURE REQUIRING REPLACEMENT WITHOUT EVEN BEING VISIBLE FIRST.
STRUCTUREApril 29, 2005
COMPLAINT REGARDING THE POSITION OF THE HORN BUTTONS ON THE 2004 MINI COOPER S. *MR THE CONSUMER WOULD TRY TO HONK THE HORN BY PRESSING THE MIDDLE OF THE STEERING WHEEL AND NOTHING WOULD HAPPEN. *SC
VISIBILITYApril 16, 2005
CRACKED WINDSHIELD ON A MINI. CRACK EXTENDS FROM RIGHT EDGE AND GOES TOWARDS CENTER AND THEN TURNS UP TOWARDS ROOF - CRACK ABOUT 12" LONG. NO STONE CHIP ANYWHERE ALONG CRACK.*AK
VISIBILITYMarch 15, 2005
THE WINDSHIELD IN THE CONSUMER'S 2004 MINI COOPER CRACKED ABOUT 4 INCHES TO THE LEFT OF THE VIN NUMBER. THE CRACK STARTED AT THE EDGE AND MOVED UP TO THE RIGHT. *NM THE DEALER STATED IT WAS A STRESS CRACK. *JB
VISIBILITYMarch 14, 2005
WHILE DRIVING NORMALLY A VERY VERY SMALL PEBBLE SIZE STONE HITS UNDERNEATH THE WINDSHIELD WIPER ON THE PASSENGER'S SIDE. THE WINDSHIELD IMMIDEIATLY SPIDERS ALL OVER THE WINDOW. I'VE BEEN TOLD ALL THE PROBLEMS WITH THE BMW WINDSHIELDS WERE CORRECTED, BUT I'VE HEARD FROM OVER 20 FELLOW MINI OWNERS OF RANDOM CRACKING AND FAILURES WITHIN THE FIRST 2000 MILES!!! THIS IS TOTALLY UNACCEPTABLE, AND IT ISNT COVERED UNDER WARRANTY BECUASE IT WAS THE RESULT OF AN IMPACT.*AK
VISIBILITY,AIR BAGSMarch 7, 2005
ON MARCH 5, 2005, A 2 INCH X 2 INCH L SHAPED CRACK WAS FIRST DEVELOPED AT THE MID BOTTOM SECTION OF THE WINDSHIELD OF MY 2004 MINI COOPER S. THE SHORT ARM OF THE L ORIGINATED FROM THE BOTTOM OF THE WINDSHIELD. ON THE NEXT DAY, AFTER PARKING INSIDE MY GARAGE OVERNIGHT, THE LONG ARM OF THE L PROPAGATED ANOTHER 2 INCHES. TODAY, WHILE DRIVING, THE CRACK FURTHER EXTENDED ANOTHER 1/4 INCH. THE PROBLEM IS THAT THE CRACK STARTED WITH NO OBVIOUS REASONS. THE ONLY SENSIBLE EXPLANATION IS DUE TO DESIGN OF THE BODY STRUTURE OR DEFECT FROM MINI COOPERS, AND SUBSEQUENTLY CAUSES STRESS TO THE WINDSHIELD. IT DOES NOT TAKE LONG TO LEARN FROM THE INTERNET MESSAGE BOARD THAT MANY SIMILAR COMPLAINTS OR RECURRING INCIDENTS WERE ALSO REPORTED. ONE OF THE MESSAGE BOARD PARTICIPANT WHO INSTALLS WINDSHIELD FOR CAR SUGGESTED US TO FILE A COMPLAINT AT THIS SITE BECAUSE WINDSHIELD PROBLEM CAN BE FATAL BECAUSE OF THE FOLLOWINGS: 1. ACT AS A SUPPORT FOR THE ROOF. 2. ACT AS A BARRIER TO PREVENT PASSENGER FROM EJECTING OF THE CAR.. CAUSE AIRBAG MALFUNCTIONED.*AK I STRONGLY URGE THE NHTSA TO INVESTIGATE THIS PROBLEM IMMEDIATELY.
POWER TRAINSeptember 13, 2004
I WAS DRIVING NORMAL. I WAS MAKING A LEFT TURN ON MY 2004 MINI COOPER (AUTOMATIC TRANSMISSION) THE CAR MOVE A LITTLE AND ALL OF A SUDDEN THE CAR STALLED. THE CAR BEHIND ME WAS HONKING AND I QUICKLY SHIFT TO N AND TRIED STARTING AND THE CAR STARTED. MY CAR HAS ONLY 1650 MILES. I CALLED MINI THE NEXT DAY AND CUSTOMER SERVICE REP TOLD ME THAT THERE IS NO RECALLS OR ISSUES KNOWN TO MINI AT THIS TIME. *AK
VISIBILITYAugust 10, 2004
FIRST OCCASION - WINDSHEILD CRACKED ADJACENT TO VIN # LOCATION. SEPERATED FROM VEHICLE BODY. DEALERSHIP REPLACED BUT TOOK 5 TO 6 WEEKS. EXCUSE WAS SUPPLIER CHANGED. SECOND OCCASION - ROCK CHIP ON INTERSATE. RESULT. SURFACE CHIP AND LAMINANT CRACK (1/4" TO 1/2" LONG). HAVE NOT REPLACED WINDSHIELD. WATCHING FOR ANY PROGRESSION IN SIZE. I'VE OWNED OTHER VEHICLES THAT HAD ROCKS AND SUCH COLLIDE WITH THE WINDSHIELD, BUT NONE THAT CRACKED SO EASILY.
VISIBILITYAugust 4, 2004
OUR MINICOOPERS, 2004, RECEIVED A VERY SMALL CHIP. THE NEXT MORNING HALF OF OUR WINDSHIELD CRACKED FROM THIS CHIP. MY HUSBAND SPOKE WITH STEVE, A MINI REP IN HOUSTON, AND WAS TOLD THE WINDSHIELD HAD BE RECALLED DUE TO LARGE AMOUNTS OF STRESS ON THE WINDSHIELD. HE TOLD STEVE THAT IS EXACTLY WHAT HAS HAPPENED BECAUSE THE CHIP IS SO SMALL LOCATED AT THE BASE OF THE WINDSHIELD. WE WERE TOLD WITH THE CHIP THAT THE WARRENTY WAS VOIDED. WE WOULD HAVE TO PAY TO REPLACE THE WINDSHIELD. STEVE WENT ON TO TELL OF 5 DIFFERRENT STORIES OF MINI OWNERS HAVING TO REPLACE THEIR WINDSHIELD IN THE LAST TWO MONTHS. IF YOU LOOK AT MINI CHAT ROOMS, IT IS FILLED WITH MANY PEOPLE HAVING TO REPLACE THEIR WINDSHIELD, SOMETIMES MULTIPLY TIMES. IT JUST DOES NOT SEEM RIGHT. SO MANY WINDSHIELD CRACKING DUE TO ROCK CHIPS. WE WOULD HAVE HAD THE CHIP TREATED, IF IT WEREN'T SO SMALL, SO A CRACK WOULD NOT HAVE HAPPENED, BUT THERE WAS NO TIME, IT CRACKED OVERNIGHT. *AK
VISIBILITYMarch 18, 2004
04 MINI COOPER S HAD A CRACK IN WINDSHIELD OF UNKNOWN ORIGIN (PROBABLY STRESS). HAD FIXED 2 WEEKS AGO UNDER WARRANTLY. NEW CRACK HAS DEVELOPED ALREADY. IN THE PROCESS OF RESOLVING CURRENT DEFECT. *AK THESE VEHICLES HAVE A DESIGN FLAW. YOU GUYS NEED TO ADD MINI TO THE LIST OF YOUR CARS. I AM GOING TO SELECT BMW BECAUSE BWM OWNS MINI.