2007 Mercury Grand Marquis Problems & Complaints

Called Walker Ford in Clearwater, FL on 12/27/2025 at 09:35 am. I reported to them that two recalls that would pertain to my car, 13S08 and 13R01 needed to be performed as my steering bearing retainer has failed. They informed me it was repaired, but it has failed again. According to my research, regardless if its been performed or not, Ford is still liable to fix it again. A possible loss of steering could result in death or injury if not addressed. My contact info is [XXX] Thanks! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The instrument lights/gauges work intermittently. The digital odometer won't display.

The contact owns a 2007 Mercury Grand Marquis. The contact stated that while the vehicle was idling, the RPM’s revved up and the vehicle lunged forward. The contact depressed the brake pedal and the RPM’s decreased. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

SMELLED GAS WHEN EXITING THE VEHICLE. CONFIRMED A FUEL LEAK IN THE FUEL TANK BY OBSERVING A FUEL DRIP. CONTINUED DRIVING THE CAR FOR A FEW DAYS. ON JUNE 15, 2020, I NOTICED A STRANGE NOISE AS I DROVE, SOMETHING RUBBING OR BUMPING ON THE FRAME UNDER THE CAR. WHILE DRIVING, THE NOISE INCREASED AND INTENSIFIED. I WAS FORCED TO PULL OVER AND CHECK UNDER THE CAR. TO MY HORROR I SAW THE GAS TANK DRAGGING ON THE ROAD. A TOW TRUCK WOULD NOT TOW THE VEHICLE. MY BROTHER AND I TIED THE TANK UP UNDER THE CAR USING A NYLON STRAP TO GET THE CAR HOME. I CALLED THE DEALERSHIP TO FIX THE CAR. I NOW HAVE AN AFTERMARKET TANK ON MY CAR. FORD DOES NOT MAKE THE TANK ANYMORE.THE CAR WAS IN MOTION ON A CITY STREET WHEN THE TANK FELL. I BELIEVE THE PROBLEM WAS CAUSED BY A FUEL TANK STRAP FAILURE. THE FUEL LEAK WAS ALSO DIRECTLY RELATED TO THE STRAP SUPPORTING THE TANK. *TR

VEHICLE WAS STATIONARY STEERING WHEEL WENT ROUND AND ROUND BUT WHEELS DID NOT TURN IF I WOULD HAVE BEEN DRIVING I WOULD HAVE CRASHED.

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE LIGHT ILLUMINATED AND FLASHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTAKE MANIFOLD FRACTURED ANTI-FREEZE LEAKED INTO THE OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 50 MPH AT NIGHT, THE HEADLIGHTS TURNED OFF WITHOUT WARNING. THE CONTACT UTILIZED THE HIGH BEAM HEADLIGHTS. THE CONTACT TOOK THE VEHICLE TO MOFFITT'S FORD LINCOLN (515-432-6336, LOCATED AT 1819 SE MARSHALL ST, BOONE, IA 50036) WHERE IT WAS DIAGNOSED THAT THE LIGHTING SYSTEM NEEDED TO BE REPLACED. THE PART WAS ORDERED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,699.

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE OPERATING THE VEHICLE, THE HEADLIGHTS SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEADLIGHT MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE, BUT THE FAILURE RECURRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 230,000.

GAS TANK FELL DOWN AT HOME IN THE DRIVEWAY. VEHICLE WAS STATIONARY AND FULL TANK OF GAS.

'TAKATA RECALL'

TL* THE CONTACT OWNS A 2007 FORD GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED AND SHOOK WHEN TURNING IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BEACH FORD, 851 JASON BLVD, MYRTLE BEACH, SC) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE SEALS AND CLIPS INSIDE THE STEERING COLUMN WERE CORRODED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000. *TT*JB

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING COLUMN SEIZED AND THE STEERING WHEEL REQUIRED EXCESSIVE EFFORT TO TURN AND SAFELY OPERATE THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. THE VIN WAS NOT PROVIDED.

ON SEPTEMBER 29, 2017 AROUND 9-10 PM , MY HUSBAND HAD JUST PICKED ME UP FROM WORK AND I WAS 6 MONTHS PREGNANT, WE WERE DRIVING DOWN THE HIGHWAY AND A CAR ON THE OPPOSITE SIDE OF THE HIGHWAY PULLED OUT FROM THE LIGHT AND HIT US ON THE DRIVER SIDE WHEEL AND FENDER AND BROKE THE STEERING KNUCKLE, THE RACK AND PINION AND BROKE THE STEERING WHEEL LOOSE, ALSO THE SUSPENSION. MY CAR WAS DISABLED FROM THE ACCIDENT. I ALSO HAD TO BE RUSHED TO THE HOSPITAL BECAUSE I WAS HAVING CONTRACTIONS SO THEY WANTED TO MAKE SURE MY BABY WAS OKAY. ALSO THE DRIVER HIT US AND RAN. THE COPS NEVER FOUND THE CAR. IN ORDER FOR ME TO GET MY CAR BACK ON THE ROAD I HAD TO PURCHASE A STEERING COLUMN, A RACK AND PINION, AND STEERING KNUCKLE AND SUSPENSION OUT OF MY OWN POCKET. I WAS NEVER INFORMED OF A RECALL.

I WAS DRIVING ON THE INTERSTATE AT 68 MPH WHEN MY LEFT, REAR TIRE BLEW OUT AT THE SIDEWALL.

THE CAR HAS TOXIC FUMES COMMING INSIDE. WE USED A CARBON MONOXIDE TESTER AND IT WENT OFF WHEN WE DROVE IT.

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHEN THE VEHICLE WAS STARTED, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO THE DEALER (MIRACLE AUTOMOTIVE GROUP, GALLATIN, TN 37066) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPAIRED AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.

I WAS DRIVING THE VEHICLE. AS I STARTED UP A HILL THE SPEED LIMIT CHANGED. I GAVE THE GAS PEDAL A LITTLE PUSH. IT WENT TO THE FLOOR WHERE IT STUCK WIDE OPEN. THE CAR LEAPED FORWARD AND I IMMEDIATELY APPLIED THE BRAKE. I REALLY HAD TO PUSH THE BRAKE AS HARD AS I COULD TO GET THE VEHICLE TO STOP. WHEN I GOT THE VEHICLE TO STOP I KNOCKED THE GEAR SHIFT OUT OF DRIVE INTO NEUTRAL. THE ENGINE WAS IDLING REALLY ROUGH BUT THEN IT SMOOTHED OUT. I DID NOT CRASH THE CAR AND CONTINUED DRIVING WITH NO FURTHER PROBLEMS. THE VEHICLE HAS 64,875 MILES ON IT AND THIS IS THE FIRST THIS HAS HAPPENED.

THE AIR BAG LIGHT STAYS ON ALL THE TIME WHILE DRIVING. MECHANIC SAYS UNDER THIS CONDITION THE AIR BAGS WILL NOT INFLATE OR FUNCTION PROPERLY. *TR

ABOUT 3 YEARS AGO MY AIR BAG LIGHT CAME ON AND HAS BEEN ON EVER SINCE. I TOOK MY CAR TO MY DEALERSHIP, MARSHALL BROTHERS. I TOLD THE SERVICE GUY THAT THE LIGHT STAYS ON. HE SAID THAT HE HAS BEEN SEEING THIS PROBLEM IN OTHER MERCURIES AND THAT THEY SHOULD BE ISSUING A RECALL. HE SAID THAT BOTH SEATS IN THE FRONT HAD TO BE TAKEN OUT AND THAT IT WOULD COST $1500 FOR THE REPAIR. WHILE WAITING FOR THE RECALL, MARSHALL BROTHERS WENT OUT OF BUSINESS. I AM STILL WAITING FOR THE RECALL WHILE DRIVING AROUND WITH THIS AIR BAG LIGHT ON. WHEN WILL THIS BE RECALLED? DOES THIS MEAN ANYTHING IS WRONG WITH THE ACTUAL AIR BAG? IS THIS A TAKATA AIR BAG? AS LONG AS THE ENGINE IS RUNNING THE AIR BAG LIGHT IS ON.

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS TURNED OFF INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,000.

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE PULLING UP TO A TRAFFIC LIGHT, THE VEHICLE ACCELERATED FORCEFULLY. THE BRAKE PEDAL WAS DEPRESSED MULTIPLE TIMES, BUT THE VEHICLE ACCELERATED AND TAPPED THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE ENGINE WAS TURNED OFF, RESTARTED, AND THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

UPPER IMMEDIATE SHAFT NHTSA CAMPAIGN #14V704000. RECALL 13V385 MERCURY GRAND MARQUIS LS. NOTHING G HAS HAPPENED. DOES THIS NEED TO BE FIXED? RECALL..

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE FUEL TANK FRACTURED AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK STRAPS FAILED DUE TO EXCESSIVE CORROSION, AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE ENGINE REVVED AND THEN ACCELERATED FORCEFULLY. THE BRAKE PEDAL WAS DEPRESSED MULTIPLE TIMES AND THE VEHICLE ACCELERATED OVER THE PARKING SPACE BLOCK. THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED AS NORMAL. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,766. UPDATED 11/09/15*LJ *CN

I PURCHASED THE VEHICLE IN OCTOBER 2013, OWNING IT FOR A COUPLE OF MONTHS I NOTICED WHERE SNOW HAD STARTED MELTING I COULD SOMETHING GREY AND REALIZED THAT THE PAINT WAS PEELING AND I COULD SEE WHAT I THOUGHT WAS PRIMER OR SOMETHING I CALLED THE DEALERSHIP BOB BOYD IN LANCASTER, OHIO SINCE MY CAR WAS STILL WARRANTY WITH THEM WHICH THAT GOT ME KNOW WHERE. THEN I CALLED THE FORD CUSTOMER LINE TO SEE IF THERE WAS A RECALL ON THE PAINT. *TR

THE BRAKE AND ACCELERATOR PEDALS ARE TOO CLOSE TOGETHER AND AT THE SAME HEIGHT. ON NUMEROUS OCCASIONS, WHEN ATTEMPTING TO BRAKE I FOUND MYSELF ACCELERATING SINCE THE BRAKE AND ACCELERATOR WERE BOTH DEPRESSED. THE PEDALS ARE NOT ADJUSTABLE AND I REALLY HAVE TO CONCENTRATE WHEN BRAKING TO AVOID THE ACCELERATOR PEDAL OR MY CAR JUST KEEPS ON GOING. *TR

PAINT CRACKED AND LIFTED FROM 3 SPOTS ON FRONT OF ROOF, FRONT FENDER AND REAR PANEL AREA BELOW ROOF. IN ALL THREE INSTANCES, THE PAINT HAS SEPARATED FROM THE BODY LEAVING AREA EXPOSED TO RUST. PAINT IN QUESTION IS PALM BEACH EDITION BIRCHWOOD SILVER. A NUMBER OF EXPERIENCED BODY PAINTERS REPORT THAT THIS HAS BEEN AN ONGOING PROBLEM PECULIAR TO THIS COLOR. COMPLAINTS TO FORD HAVE BEEN IGNORED. *TR

FRONT PASSENGER BELT WILL NOT RESTRAIN ABRUPT FORWARD MOTION. AIR BAG INDICATOR LIGHT SHOWS SYSTEM NOT ACTIVATED WHILE DRIVING. FORD DEALERSHIP SAYS THIS IS A COMMON COMPLAINT BUT IS NOT COVERED BY FORD MOTOR COMPANY POLICY. OTHER COMPLAINTS ON THIS SITE REGARDING FRONT PASSENGER BELTS WITH THE SAME PROBLEM INDICATE THAT THIS SITUATION WILL BECOME MORE COMMON UNTIL A DEATH OCCURS. THEN FORD WILL ISSUE AN APOLOGY, AFTER IT IS TOO LATE. *TR

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING RUST, CAUSING THE PAINT TO PEEL FROM THE HOOD AND ROOF AREAS. THE CONTACT MENTIONED THAT THE PEELING PAINT WOULD HIT THE WINDSHIELD AND DISTRACT THE DRIVER, WHICH THE CONTACT WAS CONCERNED COULD POTENTIALLY LEAD TO A CRASH. THE VEHICLE WAS INSPECTED BY A DEALER, WHO ADVISED HIM THAT THE PAINT WAS DELAMINATING AND NEEDED TO BE REPAINTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 59,000. UPDATED 04/17/14 MA *TR

SUBMISSION FROM CONSTITUENT RE A LETTER SHE SENT TO FORD MOTOR COMPANY ON BEHALF OF A RECALL NOTICE FOR HER 2007 MERCURY GRAND MARQUIS QS/4 DR. LS SDN IN AUGUST 29, 2013. *SMD THE CONSUMER STATED THE AMOUNT OF MONEY SHE PAID FOR THE VEHICLE, THE PARTS SHOULD NOT RUST, WITH SUCH LOW MILES ON THE VEHICLE. THE CONSUMER REFERENCED RECALL # 13V385000. ALSO, THE VEHICLE DOWN-SHIFTED AND WOULD BARELY STOP, WHEN THE CONSUMER APPROACHED A FOUR-WAY STOP SIGN.

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V385000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER AND THE MANUFACTURER HAD BOTH ADVISED THE CONTACT THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS ON BACK ORDER UNTIL JANUARY 2014. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS TURNED OFF INTERMITTENTLY DURING THE NIGHT AND ON DURING THE DAY. THE CONTACT ALSO MENTIONED THAT WHEN THE HIGH BEAMS WERE TURNED ON, ALL OF THE LIGHTS WOULD TURN OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE LIGHTING CONTROL MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 52,000. ...UPDATED 11-18-13 *BF

THE AIR BAG WARNING LIGHT CAME ON AFTER STARTING CAR. TOOK TO FORD DEALER. THE PASSENGER FRONT SEAT BELT ASSY NEEDS TO BE REPLACED DUE TO INTERNAL FAULT. IF NOT REPLACED, AIR BAG WILL NOT DEPLOY IN EVENT OF AN ACCIDENT. *TR

PAINT COMING OFF THE HOOD AND OTHER PARTS OF THE VEHICLE DISTRACTING THE DRIVER, STICKING TO THE WINDSHIELD WHILE DRIVING IN WET CONDITIONS. *TR

PAINT IS BUBBLING AND PEELING ON THE ROOF, HOOD, TRUNK LID, AND DOORS. *TR

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND AS SHE LIGHTLY DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE RAPIDLY ACCELERATED AND CRASHED INTO A WALL FROM THE FRONT PASSENGER'S SIDE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT INSPECTED FOR THE CAUSE OF THE FAILURE. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. *TR

I HAVE HAD TWO FLAT TIRES, ONE FRONT AND ONE REAR. BOTH HAPPENED WHILE THE VEHICLE WAS PARKED. ONCE IN MY GARAGE AND THE OTHER IN THE PARKING LOT OF HOME DEPOT. BOTH ABOUT A YEAR APART. BOTH TIRES WERE INSPECTED BY MY MECHANIC AND BOTH TIRES HE HAD TO REPLACE THE VALVE STEMS AS THEY FAILED. I AM GLAD IT HAPPENED WHILE THE VEHICLE WAS PARKED. I NOTIFIED FORD MOTOR CO. OF MY PROBLEMS WITH THE TIRES AND RECEIVED NO SATISFACTION. THE VEHICLE NOW HAS 35000 MILES ON THE MICHELIN TIRES AND I CAN'T WAIT TO CHANGE TIRES AND VALVE STEMS. I READ SOMEWHERE THAT THE 2007 MERCURY GRAND MARQUIS WAS ONE OF THE FORD PRODUCTS THAT HAS A DEFECTIVE TIRE VALVE STEM MADE IN CHINA. IT SHOULD HAVE BEEN A RECALL BACK IN 2007. *TR

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THE WHILE ATTEMPTING TO START THE VEHICLE, HE HEARD A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT A SPARK PLUG HAD BLOWN OUT OF THE ENGINE HEAD. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE STARTED TO OVERHEAT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THAT THE THERMOSTAT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO THEN ADVISED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 118,000.

GAS PEDAL WENT ALL THE WAY TO THE FLOOR AND WOULD NOT RELEASE. I KEPT HITTING THE PEDAL TO TRY AND RELEASE IT FOR ABOUT 2 MILES. I KEPT MY FOOT ON THE BRAKE TO TRY AND SLOW THE CAR DOWN, BUT THAT DIDN'T HELP. THE FLOOR MAT WAS NOT UNDER THE PEDAL BECAUSE IT IS TOO SHORT TO REACH IT. AFTER HITTING THE PEDAL AS HARD AS I COULD NUMEROUS TIMES IT RELEASED. *TR

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT WAS REVERSING FROM A PARKING SPOT AND WHEN SHE SHIFTED INTO DRIVE, THE VEHICLE RAPIDLY ACCELERATED INDEPENDENTLY AND CRASHED INTO A BUILDING. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO A TOW LOT AND WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 39,000.

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING 70 MPH WHEN THE CONTACT REACHED FOR THE SUN VISOR AND THE MIRROR THAT WAS ATTACHED TO THE SUN VISOR FELL IN HER LAP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DRIVER SIDE SUN VISOR MIRROR WAS REPAIRED. THE PASSENGER SIDE MIRROR DETACHED FROM THE PASSENGER SIDE SUN VISOR SIX WEEKS AFTER THE REPAIRS TO THE PASSENGER SIDE SUN VISOR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55000. UPDATED 06/05/12*LJ THE CONSUMER STATED IT WAS THIRD OCCURRENCE. UPDATED 06/06/2012*JS

THE CAR HAD LESS THAN 38,000 MILES, IT HAD JUST PAST THE WARRANTY PERIOD AND THE PAINT STARTED BLISTERING ON THE TOP, TRUNK AND HOOD. *TR

PAINT BEGAN PEELING ON THE REAR DECK LID. THEN WE NOTICED THE ROOF STARTED TOO. THEN THE HOOD. SINCE WRITING MY LETTER TO FORD MOTOR COMPANY, THE PROBLEM HAS GOTTEN WORSE. THIS VEHICLE ONLY HAD 52,000 MILES ON IT WHEN THIS STARTED AND THEY HAVE DENIED ANY RELIEF. *TR

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SURGED FORWARD UNTIL HEAVY PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN DIRECTLY TO AN AUTHORIZED DEALER AND THE TRANSMISSION LINKAGE WAS REPAIRED. APPROXIMATELY THREE YEARS LATER, THE CONTACT WAS INFORMED THAT THE MASTER CYLINDER WAS LEAKING DURING A ROUTINE INSPECTION. THE INSPECTION WAS BEING PERFORMED BY AN AUTHORIZED DEALER. THE DEALER REPLACED THE MASTER CYLINDER. APPROXIMATELY TWO YEARS AFTER THE MASTER CYLINDER FAILURE, THE CONTACT EXPERIENCED A COMPLETE BRAKING LOSS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE APPLIED THE BRAKE PEDAL AND THE PEDAL DEPRESSED TO THE FLOOR. THE CONTACT WAS ABLE TO SUCCESSFULLY COAST TO A STOP. THE CONTACT ADDED BRAKE FLUID TO THE VEHICLE AND TOWED IT TO AN INDEPENDENT REPAIR SHOP. THE MASTER CYLINDER WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE FROM A STOP. THE CONTACT THEN SHIFTED INTO REVERSE AND THE VEHICLE SURGED BACKWARD UNTIL CRASHING INTO A CONCRETE POST. THE VEHICLE WAS TOWED HOME. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 26,093.

SPEED CONTROL IS NOT WORKING CORRECTLY. *TR

PAINT PEELING REAR BUMPER. *TT

PAINT IS BLISTERING OFF THE ROOF. *KB

2007 MERCURY GRAND MARQUIS. CONSUMER STATES DEFECT WITH COMPUTER/POWER TRAIN CONTROL MODULE *TGW THE CONSUMER STATED WHEN HIS WIFE ATTEMPTED TO APPLY THE BRAKE ON TWO SEPARATE OCCASIONS, THE VEHICLE FAILED TO REDUCE ITS SPEED. CONSEQUENTLY, HIS WIFE WENT THROUGH THE RED LIGHT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR AN INSPECTION. THE DEALER ASKED THE CONSUMER DID THE VEHICLE HAVE ADJUSTABLE PEDALS AND WHEN THE CONSUMER STATED IT DID, THE DEALER SUGGESTED THAT MAYBE HIS WIFE PUT HER FOOT ON BOTH PEDALS SIMULTANEOUSLY. THE CONSUMER ALSO STATED THERE WAS MESSAGE ON THE INSTRUMENT PANEL IN FRENCH. WHEN HE LOOKED AT THE OWNERS MANUAL, IT MEANT CHANGE OIL. THE CONSUMER BELIEVED THE MESSAGE IN FRENCH, INSTEAD OF ENGLISH EFFECTED THE COMPUTER SYSTEM.*JB THE CONSUMER STATED THE INCIDENT HAS SINCE HAPPENED FOR A THIRD TIME. WHEN THE CONSUMERS WIFE PULLED INTO A PARKING SPOT, SHE PUT THE GEAR IN PARK AND TURNED OFF THE IGNITION. HOWEVER, THE VEHICLE CONTINUED TO MOVE EVEN THOUGH THE VEHICLE WAS IN PARK AND WHEN SHE STEPPED ON THE BRAKE THE VEHICLE DID NOT STOP. SHE IMMEDIATELY ENGAGED THE EMERGENCY BRAKE AND THE VEHICLE STOPPED. SHE TRIED TO RESTART THE VEHICLE, BUT IT WOULD NOT START. THE CONSUMER STATED WHEN HE ARRIVED TO HIS WIFE'S DESTINATION, THE VEHICLE WOULD NOT START WHEN IT WAS IN PARK. HOWEVER, ALL OF THE LIGHTS AND THE DASHBOARD LIGHTS WORKED. WHEN THE KEY WAS IN THE ON POSITION, HE COULD FREELY MOVE THE GEAR SHIFT INDICATOR BETWEEN GEARS, BUT THERE WAS NO FEEL THAT THE GEAR INDICATOR WAS IN ANY GEAR. UPDATED 06/14/11

NORMAL DRIVING FAILURE STARTED WITH PAINT PEALING OFF AND CONTINUING NOTHING HAS BEEN AS YET TO CORRECT PROBLEM. *TR

REFERENCE NHTSA ACTION NUMBER PE 08060.ON 7 APRIL, 2011 I HAD FAILURE OF TWO TIRE VALVES AND DESTRUCTION OF ONE TIRE. BOTH VALVES LEAKING AIR AT POINT OF INSERTION, IE CRACKED STEMS.VISITED LOCAL FORD DEALER, CARBONE FORD-LINCOLN ON 11 APRIL 2011. WAS TOLD NO RECALL WOULD FIX FOR A PRICE. TOLD HIM OF NHTSA REPORT AND THAT IT WAS A MANUFACTURING DEFECT AND FORD SHOULD BE RESPONSIBLE AND WAS TOLD I WAS BEING UNFAIR. IN MY REQUEST. GOT NOWHERE WITH FORD , THEY DID NOT EVEN WANT TO INSPECT PROBLEM, JUST PAY OR LEAVE. ON 12 APRIL 2011, I CONTACTED FORD MOTORS BY PHONE AND SPOKE WITH DENISE. DENISE WAS SURPRISED TO HEAR OF SUCH A PROBLEM (???) TOLD ME THE SERVICE MANAGER SHOULD NOT HAVE BEEN RUDE TO ME AND INFORMED ME THERE WERE NO RECALLS ON MY VEHICLE. I TOLD HER THAT THE PROBLEM WAS PRESENT IN VEHICLES, MERCURY GRAND MARQUIS BUILT BETWEEN DECEMBER 2006 AND MARCH 2007 AND THAT MY CAR WAS BUILT IN MARCH 2007.SHE SAID IT DIDN'T APPLY TO MINE AND THAT I CAN RETURN TO THE FORD DEALER AND HAVE IT REPAIRED FOR A PRICE AND WOULD GET A 12 MONTH WARRANTY WITH THE PAID REPAIR.I REMEDIED THE SITUATION BY PURCHASING A NEW SET OF FOUR TIRES INSTEAD OF SPENDING $200 ON ONE TIRE I DON'T LIKE TO MATCH THE OE MICHELIN LX. I LIVE IN SNOW COUNTRY AND THE LX DO NOT GO IN SNOW AT ALL. *TR

FIRST THE PAINT STARTED PEALING ON DRIVER SIDE DOOR. I THOUGHT IT WAS TAPE BECAUSE THE WINDOW WAS BROKEN, AND I HAD TO PUT PLASTIC OVER THE WINDOW UNTIL GLASS DEALER COULD GET WINDOW. NOW THE HOOD IS PEELING TOO. THE COLOR IS SILVER METALLIC IT WAS PURCHASED BRAND NEW IN MASSACHUSETTS. *TR

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE PAINT ON THE VEHICLE HAS STARTED TO STRIP AND THE ROOF HAS RUSTED. THE VEHICLE WAS INSPECTED BY A DEALER AND ADVISED HIM THAT THE PAINT WAS DELAMINATING AND NEEDED TO BE REPAINTED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THEY WON'T ASSIST UNLESS THE ROOF HAS TOTALLY RUSTED THROUGH. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

2007 MERCURY GRAND MARQUIS. CONSUMER WRITES REGARDING DEFECTIVE SEAT BELT REMINDER CHIMES *TGW THE CONSUMER STATED HE NOTICED THE SEAT BELT CHIMES DID NOT WORK. THE CONSUMER RETURNED TO THE DEALER AND WAS INFORMED TO REACTIVATE THE SEAT BELT CHIMES, HE WOULD HAVE TO PAY TO DO SO, BECAUSE IT WAS NOT A WARRANTY ITEM. THE DEALERSHIP FINALLY AGREED NOT TO CHARGE THE CONSUMER. WHEN THE DEALER PROCEEDED TO ACTIVATE THE CHIME, THEY NOTICED THE SYSTEM WAS BROKEN AND THE PIECE WOULD COST $675.00. THE PART WAS NOT INCLUDED IN THE WARRANTY. THE DASH LIGHT INDICATOR FOR THE DRIVERS SIDE WORKED. HOWEVER, THE PASSENGER SIDE INDICATOR DID NOT. *JB

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS EQUIPPED WITH GOOD YEAR ASSURANCE COMFORTED TIRES, TIRE SIZE 225/70/16. WHILE DRIVING APPROXIMATELY 80 MPH, THE CONTACT OBSERVED THAT THE DRIVER SIDE REAR TIRE BEGAN TO VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO TIRE SHOP WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR DRIVER SIDE TIRE EXPERIENCED SUBSTANTIAL TREAD SEPARATION WITH THE WIRE BELTS VISIBLE. THE DEFECTIVE TIRE AND THE OTHER THREE TIRES WERE REPLACED ON THE VEHICLE BY A DIFFERENT MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000 THE DOT WAS UNAVAILABLE. THE CONSUMER REPLACED THE TIRES WITH A DIFFERENT BRAND. UPDATED 01/03/11

PAINT ON ROOF IS BLISTERING AND PEELING. WE NOTICED IT LAST WEEK AS THE PEELING IS LIFTING REAL HIGH FROM ROOF SURFACE. IT LOOKS AS IF IT HAS BLISTERED THRU THE CLEARCOAT AS WELL AS THE PAINT IT'S SELF. IT IS DOWN TO BARE METAL NO PRIMER, NOT SHOWING SIGNS OF RUST YET. 08/08/10, OUR GRAND MARQUIS IS A 2007 SILVER/GREY IN COLOR. WE LIVE IN NC. OTHERWISE WE LOVE THIS VEHICLE AND HAVE HAD NO OTHER PROBLEMS. *TR

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE POWER STEERING FAILED TO FUNCTION. THE OWNER STATED THAT HE FELT "STIFFNESS" IN THE STEERING WHEEL MAKING THE VEHICLE HARD TO STEER. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND REPLACED THE POWER STEERING PRESSURE SWITCH, AND ADDED POWER STEERING FLUID. THE REPAIRS HAVE CORRECTED THE FAILURE. THE FAILURE MILEAGE WAS 16,819. THE CURRENT MILEAGE AT THE TIME OF THE COMPLAINT WAS 17,400. UPDATED 10/13/10. *LJ UPDATED 10/19/10*JB

PAINT FAILURE WHERE THE TOP MEETS THE MAIN BODY. THE PAINT BLISTERS AND THEN PEELS OFF. I BELIEVE IT IS THE TOP COAT FAILING; IT LOOKS LIKE THE PRIMER IS INTACT. I SEE NO RUST, BUT THAT MAY BE DUE TO THE FACT THAT THE SHEET METAL IS ALUMINUM INSTEAD OF STEEL. THE PROBLEM CONTINUES TO GROW AND IS SPREADING OUT. I SUSPECT THAT THE PAINT APPLICATION ATG FORD IS FLAWED. *TR

PAINT BLISTERING AND PEELING OFF THE TOP AND HOOD. *TR

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE BRAKING FROM SPEEDS OF 45 MPH, THE FRONT PASSENGERS SEAT SLID FORWARD WITHOUT WARRANT. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR FURTHER ANALYSIS. THE FAILURE AND CURRENT MILEAGES WERE 28,000.

LTR FWD EMAIL FM (NY) REPORTING INCIDENT OF SUDDEN UNINTENDED ACCELERATION FM OWNER OF A 2007 MERCURY GRAND MARQUIS, REPLY TO MASSAPEQUA PARK DISTRICT OFC. *TGW THE CONSUMER STATED WHILE DRIVING ON THE TURNPIKE, THE VEHICLE SUDDENLY ACCELERATED AND HE COULD NOT STOP IT, UNTIL HE TURNED OFF THE ENGINE AND COASTED QUITE A DISTANCE. THE VEHICLE WAS TOWED TO A FORD DEALERSHIP AND THE DEALER CLAIMED THERE WAS CARBON BUILDUP IN THE AIR FILTER WHICH CAUSED THE SUDDEN ACCELERATION. THE CONSUMER STATED HE EXPERIENCED THE SAME PROBLEM AGAIN. THE CONSUMER BELIEVED IT IS THE SAME PROBLEM TOYOTA'S ARE HAVING. *JB

THE FUEL GAUGE WILL NOT COME OFF EMPTY AFTER FILLING THE GAS WITH GAS. IT TAKES A LONG WHILE (30 MINUTES) TO GET TO WHERE IT SHOULD BE. *TR

2007 MERCURY MARQUIS WITH MICHELIN ENERGY LX4 P225-60 R16 TIRES WITH 15,000 MILES. AT 65 MPH FELT VIBRATION IN FRONT END, I STARTED BRAKING AND PULLING TO SHOULDER WHEN LEFT FRONT TIRE EXPLODED. INSPECTION OF TIRE SHOWED THE OUTSIDE SIDEWALL BLEWOUT. I SEARCHED THE INTERNET AND FOUND SEVERAL OTHER INCIDENTS OF THIS REPORTED. THIS TIRE IS UNSAFE AND SHOULD BE IMMEDIATELY INVESTIGATED. I WILL TAKE PICTURES FOR FUTURE REFERENCE. THE CAR IS STILL UNDER WARRANTY AND I WILL HAVE THE TIRE REPLACED. I HOPE PEOPLE DON'T HAVE TO DIE BEFORE THIS GETS FIXED. *TR

THE PAINT ON MY 2007 MERCURY GRAND MARQUIS STARTED PEELING OFF IN MARCH 2009, IT IS HAPPENING AROUND THE GRILL. THIS IS CLEARLY A PAINT DEFECT, AS STATED BY A LOCAL BODY SHOP. IN ORDER TO REPAIR, PAINT HAS TO BE GRINDED DOWN TO BARE METAL AS PAINT PRIMER DID NOT BOND WITH METAL PROPERLY. COST TO REPAINT CAR IS ESTIMATED AT $300. THIS SAME PROBLEM WAS SEEN IN EARLIER MODEL FORD AND MERCURY VEHICLES. IT IS CAUSE BY CONTAMINATION ON THE ALUMINUM PARTS BEFORE THEY ARE PAINTED. A TSB WAS ISSUED TO FIX THIS ON THE EARLIER VEHICLES. *TR

WHILE TRAVELING ON VACATION TIRES DEFLATED TO 10 PSI AND OVERHEATED. *TR

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING 60 MPH THE PASSENGER FRONT TIRE LOST AIR. HE WAS ABLE TO SAFELY EXCHANGE THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER AND THE VALVE STEMS WERE REPLACED ON ALL FOUR TIRES AT AN EXPENSE OF $63.00. THE MANUFACTURER WAS NOTIFIED, AND HE WILL BE REIMBURSED FOR THE VALVE STEMS. THE FAILURE MILEAGE WAS 23,000. THE CURRENT MILEAGE WAS 25,000. UPDATED 10/21/09. *LJ UPDATED 10/20/09

HIGH SPEED TIRE FAILURE - JUNE 7 AND JUNE 28 - 2007 MERCURY LS - 21000 MILES JUNE 7, 2009 DRIVING I-49 SOUTH, LAFAYETTE PARISH, LA, TEMPERATURE ABOUT 95. WIFE ONLY PASSENGER. ROADWAY CLEAR, NO DEBRIS OR THRASH, TRAFFIC LIGHT, WITHOUT WARNING, RIGHT FRONT DEFLATES. DROVE ABOUT 1/2 MILE TO EXIT BEFORE STOPPING. SIDES OF TIRES STILL FIRMLY ATTACHED TO RIM. ROADSIDE OF TIRE COMPLETELY SEPARATED FROM SIDES. THERE WAS NO NOISE SUCH AS A BLOWOUT. ON REMOVING TIRE TO CHANGE NO EVIDENCE OF A PUNCTURE, OUTSIDE OR INSIDE WAS SEEN. NEW TIRE PURCHASED JUNE 8, 2009. DEALER WOULD NOT GIVE CONSIDERATION TO PRO RATE . JUNE 28, 2009, 2 PASSENGERS, DRIVING RIGHT LANE I-12 EAST, EAST BATON ROUGE PARISH,LA,, 73MPH, TEMPERATURE ABOUT 97 DEGREES. TRAFFIC HEAVY. RIGHT REAR TIRE SUDDENLY DEFLATES (NO BLOWOUT NOISE) , CAR SWERVES SLIGHTLY INTO LEFT LANE NEARLY COLLIDING INTO LEFT LANE CAR. SWERVE CONTROLLED AND CAR DRIVEN TO LEFT SHOULDER. TOO FAR FRONT EXIT TO DRIVE OFF. REMOVED WHEEL, SIDEWALLS STILL FIRMLY ATTACHED TO RIM. ROADSIDE OF TIRE INTACT. NO SIGN OR EVIDENCE OF PUNCTURE OUTSIDE OR INSIDE. TIRE IN EACH INSTANCE HAD LITTLE TREADWEAR. CONTACTED MICHELIN CUSTOMER SERVICE VIA PHONE. ADVISED TO HAVE DEALER EXAMINE TIRE AND CONTACT THEM. BILL AT DELTA WORLD TIRE, 203 GUILBEAU RD, LAFAYETTE, LA, ON THURSDAY JULY 3 LOOKED OVER TIRE STATED SEVERAL POSSIBILITIES BUT COULD GIVE A DEFINITE CAUSE OF DEFLATION, SAME AS OTHER (JUNE 8) DEALER. NO PRO RATE OR FREE REPLACEMENT. THAT DID NOT MAKE ANY DIFFERENCE AS MY REPORTING THE INCIDENTS. I AM SCARED WITH MY REMAINING ORIGINAL TIRES. TIRE: MICHELIN LX4 WW --225/60R16. *TR

I PURCHASED A NEW MERCURY 2007 GRAND MARQUIS LS. I HAVE MICHELIN LX4 ENERGY TIRES. I HAD A BLOW OUT ON FRONT LEFT TIRE AT 4700 MILES, THE SIDE WALL CAME APART. I HAD A SECOND BLOW OUT ON FRONT RIGHT TIRE AT 5840 MILES AGAIN SIDE WALL CAME APART. I HAD THIRD BLOW OUT AT 6000 MILES ON LEFT REAR SAME SIDE WALL DAMAGE, AT THIS TIME I REPLACED RIGHT REAR TIRE BECAUSE I WAS TRAVELING OUT OF MY AREA. I TRIED TO GET DEALER TO REPLACE TIRES UNDER WARRANTY BUT THEY REFUSED AND SAID IT WAS A MICHELIN PROBLEM. I REPLACED TIRES WITH MICHELINS WHICH I AM SORRY I DID THIS. *TR

I BOUGHT A 2007 MERCURY GRAND MARQUIS "PROGRAM CAR" IN SEPT 2007 FROM A FORD DEALER. WHEN I BOUGHT IT IT HAD 10,000 MILES ON THE ODOMETER AND THE ORIGINAL TIRES WHICH WERE IN GREAT SHAPE. WITHIN THE FIRST 2 MONTHS OF OWNERSHIP TWO DILL VALVE STEMS FAILED, IN EACH CASE CREATING A DANGEROUS DRIVING SITUATION AND IN EACH CASE COSTING ME APPROXIMATELY $200 TO REPLACE THE ASSOCIATED TIRE. AFTER THE SECOND FAILURE I HAD THE REMAINING 2 VALVE STEMS REPLACED AND THEY TOO SHOWED SIGNS OF CRACKING. I FEEL DILL OWES ME $400. *TR

WHEN I GO TO APPLY THE BRAKES, IF MY FOOT IS NOT ON THE BRAKE PEDAL JUST RIGHT MY FOOT ENDS UP ON THE GAS PEDAL AND MY CAR LUNGES FORWARD. THIS HAS HAPPENED QUIT A FEW TIMES SINCE I OWNED THIS CAR. I FEEL THE BRAKE AND GAS PEDALS ARE TOO CLOSE TOGETHER. I DON'T KNOW IF THERE HAVE BEEN ANY OTHER COMPLAINTS, BUT I FEEL IT IS A REAL PROBLEM AND COULD CAUSE ME TO WRECK MY CAR. *TR

LEFT FRONT TIRE ON MY 2007 MERCURY GRAND MARQUIS LS BLEW OUT WHILE DOING APPROXIMATELY 55 MPH ON HIGHWAY 85. I SLOWED DOWN UNTIL I COULD PULL OFF THE ROAD ONTO THE SHOULDER. AT THE SAME TIME I FOUND THAT THE RIGHT REAR TIRE WAS VERY LOW.I INSTALLED THE DONUT SPARE ON THE LEFT FRONT AND PUMPED UP THE RIGHT REAR TIRE AND SLOWLY DROVE TO THE NEAREST GAS STATION TO INFLATE BOTH TIRES TO PROPER PRESSURE. I THEN WENT HOME. THE NEXT DAY I WENT TO MY MERCURY DEALER, THEY INSPECTED THE BLOWN OUT TIRE AND TOLD ME THAT I WAS DRIVING ON AN IMPROPERLY INFLATED TIRE AND FORD MOTORS WOULD NOT DO ANYTHING FOR ME ,BUT THEY OFFERED TO SELL ME A NEW TIRE AND MOUNT IT AT NO CHARGE. I LEFT THE DEALERSHIP AND WENT TO A TIRE DEALER THAT I HAVE USED ON OTHER OCCASIONS FOR TIRES FOR OTHER CARS,WHEN HE WENT TO REMOVE THE BLOWN TIRE FROM THE RIM HE FOUND THAT THE VALVE STEM WAS CRACKED AND COULD HAVE BEEN THE CAUSE OF THE TIRE FAILURE,I TOLD HIM ABOUT THE LOW PRESSURE IN THE RIGHT REAR TIRE HE PRESSED THE VALVE STEM SLIGHTLY SIDE WAYS AND THE AIR LEAKED OUT, HE DID THE SAME TO THE OTHER 2 TIRES AND THEY SEEMED OK. HE REMOVED THE RIGHT REAR TIRE IT SHOWS SEVERAL WORN SPOTS INSIDE AND HE RECOMMENDS CHANGING IT ALSO. HE TOLD ME THEIR IS A RECALL ON SOME VALVE STEMS,AND WE CHECKED OUT INFO ON GOOGLE AND FOUND THAT MY CAR HAS THE DILL-ACP TR-414 TIRE VALVES, HE REPLACED BOTH TIRE AND ALL 4 VALVE STEMS. I WENT TO MY DEALER THE OWNER AND TIRE EXPERT SAID THEY KNEW NOTHING ABOUT ANY VALVE STEM PROBLEMS. I GAVE THE OWNER THE GOOGLE PRINT OUT HE SAID HE WOULD CHECK WITH FORD AND LET ME KNOW. THAT WAS FRIDAY 27 FEB 09. TODAY IS MONDAY MAR 2 09. *TR

HEADON COLLISION, TOTALED CAR, AIRBAG DID NOT DEPLOY. *TR

FOUND TIRE FLAT ON JAN 5, 2009. CALLED AAA WHO PUT ON SPARE. THEN DROVE TO DEALER. DEALER FOUND TIRE VALVE CRACKED. WE PURCHASED NEW TIRE. ANOTHER VALVE WAS CRACKED IN JULY OF 2008. CALLED AAA AND DRIVER PUT DUCT TAPE ON TIRE VALVE, PUMPED UP OUR TIRE AND WE WENT TO A TIRE PLACE THAT REPLACED OUR CRACKED VALVE STEM. OLD PARTS WERE DISPOSED OF BY DEALER AND OTHER TIRE STORE. WE FIND THIS TO BE A SERIOUS SAFETY ISSUE/PATTERN NOW AND LOOKED AT OUR VALVE STEMS THAT HAVE BEEN RECALLED BY DILL. WE FEEL THERE SHOULD BE A RECALL BY FORD MOTOR COMPANY. *TR

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE VEHICLE HAS DILL-ACP TR-413 TIRE VALVES. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN RIDING ROUGHLY. HE PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED BULGES IN THE FRONT PASSENGER SIDE TIRE AND A FRACTURED VALVE STEM. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE VALVE STEM WAS MANUFACTURED DEFECTIVELY. HE IS IN THE PROCESS OF REPLACING THE FRONT DRIVER'S SIDE AND REAR PASSENGER TIRES. THE CONTACT STILL HAS POSSESSION OF THE FAILED COMPONENT. THE FAILURE AND CURRENT TIRE MILEAGES WERE 18,000. UPDATED 01/14/09. *LJ THE CONSUMER STATED THE TIRE WENT FLAT. UPDATED 01/21/09.*JB

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE VEHICLE HAS TECH INTERNATIONAL TR414 VALVE STEMS. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE TIRE WAS FLAT. AN INDEPENDENT MECHANIC REPLACED THE VALVE STEM UNDER RECALL FOR FREE. ON A SEPARATE OCCASION, THE FRONT DRIVER'S SIDE TIRE FLATTENED. ROADSIDE ASSISTANCE CHANGED THE TIRE AND ALSO REPLACED THE VALVE STEM, WHICH WAS FOUND TO BE DEFECTIVE. ON THE THIRD OCCASION, WHILE DRIVING LESS THAN 60 MPH, THE CONTACT COULD HEAR THE REAR PASSENGER TIRE LOSING AIR. SHE WAS ABLE TO PULL OFF THE ROAD. IT WAS DISCOVERED THAT THE TIRE WAS AFFECTED BY THE VALVE STEM, WHICH PERTAINED TO NHTSA CAMPAIGN ID NUMBER 08T018000 (TIRES:VALVE). FORD REFUSED TO ASSIST BECAUSE THE VEHICLE WAS NOT BROUGHT TO THEM FIRST FOR REPAIRS. THE FAILURE MILEAGE WAS 26,000 AND CURRENT MILEAGE WAS LESS THAN 27,000. UPDATED 12/1/08 *CN UPDATED 12/05/08. *JB

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE SUDDENLY STOPPED. THE CONTACT NOTICED THAT THERE WAS NO GASOLINE IN THE FUEL TANK BECAUSE THE FUEL GAUGE DISPLAYED INACCURATE READINGS. THE FAILURE OCCURRED WITHOUT WARNING. THE EMPTY FUEL TANK WAS CONSUMED WITH GASOLINE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND THEY STATED THAT THIS WAS A COMMON ISSUE WITH NO AVAILABLE REMEDY. THE TECHNICIAN RECOMMENDED THAT HE FILL THE FUEL TANK EVERY 200 MILES. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 48,700 AND CURRENT MILEAGE WAS 49,185. UPDATED 11-25-08 *BF UPDATED 11/26/08. *JB

MY WIFE WAS DRIVING MY CAR TO PICK UP DAUGHTER FROM SCHOOL. TIRE BLEW AND IS UNUSABLE. I CHECKED THE TIRE ITSELF AND COULD NOT VISUALLY FIND AND NAIL OR OTHER CAUSE OF PUNCTURE. CHECKED STEM AND FOUND OBVIOUS CRACK. *TR

I HAD A TIRE VALVE FAIL. THE REPAIR SHOP PULLED THE TIRE APART AND THE TIRE WAS PERFECT. THEY SAID THAT THE VALVE PROBABLY WAS DEFECTIVE. 2007 MERCURY GRAND MARQUIS W MICHELIN TIRES ( MILEAGE ABOUT 14,000 MILES). *TR

IN APRIL, THE LEFT FRONT TIRE ON MY MERCURY GRAND MARQUIS WENT SUDDENLY FLAT AT HIGH SPEED ON AN INTERSTATE. THE PROBLEM WAS A SEPARATION OF THE VALVE STEM. DEALER REPLACED VALVE STEM AND TIRE UNDER WARRANTY. IN OCTOBER, MY RIGHT FRONT TIME WENT SUDDENLY FLAT, AGAIN AT HIGH SPEED ON AN INTERSTATE. PROBLEM WAS AGAIN SEPARATION OF THE VALVE STEM. MY SUBSEQUENT INSPECTION DISCLOSED THAT BOTH REAR VALVE STEMS WERE CRACKED AND ABOUT TO SEPARATE AS WELL. DEALER REPLACED 3 VALVE STEMS AND TIRE UNDER WARRANTY. I BELIEVE THE FAILURES CAN BE TRACED TO TECH INTERNATIONAL MODEL TR413 VALVE STEMS, WHICH I UNDERSTAND WERE ORIGINAL EQUIPMENT ON MY VEHICLE AND HAVE HAD NUMEROUS FAILURES. I WOULD URGE NHTSA TO ISSUE AN IMMEDIATE RECALL ON VEHICLES WITH THOSE VALVE STEMS . MILEAGE ON MY VEHICLE AT SECOND FAILURE WAS 5945. *TR

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 35 MPH AND PROCEEDING TO A COMPLETE STOP, THE VEHICLE SURGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT DISENGAGED THE CLUTCH AND MOVED THE GEAR SHIFTER TO THE "PARK" POSITION. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE AUTHORIZED DEALER WAS NOTIFIED AND SCHEDULED AN APPOINTMENT FOR A DIAGNOSTIC TESTING. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 29,430.

1. DRIVING 53 MPH ON 3 LANE FREEWAY, CHANGED INTO RIGHT LANE WITH LIGHT TRAFFIC. 2. TIRE BLOW OUT - HEARD LOAD 'POP' FROM BEHIND ME, CHECKED MIRRORS FOR OBJECT IN LANE - COULD NOT IDENTIFY ISSUE. MOVED TO FAR LEFT LANE IN ANTICIPATION OF NEED FOR BREAK-DOWN LANE. TRAVELED APPROX 1/4 MILE, COULD FEEL RIGHT REAL RUB OF TIRE. PULLED OF ROAD. 3. CONTACTED AAA, VAN SENT, TIRE CHANGED TO DONUT. NO VISIBLE SHREDDING. AAA DRIVERS STATED IT APPEARED TO BE SIDE WALL FAILURE. WE REPLACED BOTH REAR TIRES AND ARE MAINTAINING THIS 'BLOWN OUT' TIRE. *TR

DURING THE MONTH OF AUG 08 I HAD 3 FLAT TIRES. IN EACH CASE THE TIRE WENT FLAT WHILE TRAVELING ON A ROADWAY AT SPEED. EACH FLAT WAS CAUSED BY A VALVE STEM FAILURE (CRACKED AND LEAKED)THE FIRST FAILURE SEEMED LIKE A NORMAL EVENT, THE SECOND SEEMED QUESTIONABLE , THE THIRD WAS ABSOLUTE CONFIRMATION OF A CLEAR PROBLEM WITH THE VALVE STEMS. THE VALVE STEMS WERE REPLACED ON THE 3 TIRES AS WELL AS THE 4TH BEFORE ANOTHER VALVE STEM FAILURE. THE 3 TIRES THAT WENT FLAT SUSTAINED SIDEWALL DAMAGE. THE VALVE STEMS ON THIS VEHICLE WERE CLEARLY DEFECTIVE AND POTENTIALLY VERY DANGEROUS TO THE OPERATION OF THIS VEHICLE (OR ANY VEHICLE WITH THESE TYPE OF VALVE STEMS) BY AN INEXPERIENCED OPERATOR. *TR

I HAVE A 2007 VEHICLE WHICH I PURCHASED NEW IN DECEMBER 2006. THE VEHICLE HAS BEEN DRIVEN JUST OVER 9,000 MILES AND, WITHOUT WARNING, A TIRE VALVE STEM FAILED AND THE TIRE LOST ALL AIR PRESSURE . MY MECHANIC REPLACED THE DEFECTIVE VALVE. THE DAY AFTER THE FAILURE, A FRIEND POINTED OUT A MAGAZINE ARTICLE REGARDING DEFECTIVE TIRE VALVE STEMS. *TR

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE VEHICLE HAS TECH INTERNATIONAL, MODEL TR413 VALVE STEMS. THE CONTACT WAS INFORMED ON SEVERAL OCCASIONS THAT THE TIRES WERE FLAT ON HER VEHICLE. TWO VALVE STEMS WERE REPLACED IN THE ORIGINAL MICHELIN TIRES. THE DEALER THEN REPLACED ALL FOUR TIRES DUE TO THE FLAT TIRES. THE SERIAL NUMBER, PURCHASE DATE, PART NUMBER, AND VIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 16,952 AND FAILURE MILEAGE WAS 16,500.

FLAT TIRE CAUSED BY DEFECTIVE VALVE STEM AND REQUIRED REPLACING TIRE AND VALVE STEM. *TR

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A DEFECTIVE VALVE STEM ON THE FRONT PASSENGER SIDE TIRE. THE VALVE STEM CRACKED ON THE TIRE, WHICH CAUSED IT TO DEFLATE WHILE PARKED IN HIS DRIVEWAY. HE CALLED AAA AND THEY CHANGED THE TIRE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE VALVE STEM WAS RUPTURED ON THE SIDE. HE THEN TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED ALL FOUR VALVE STEMS UNDER WARRANTY. A MECHANIC STATED THAT THE CHINESE VALVE STEMS WERE AN ISSUE, WHICH WERE REPLACED AT LEAST 4-5 TIMES A WEEK. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 11,200. UPDATED 09/16/08 *BF UPDATED 09/19/08. *JB

ON MAY 28, 2007, THE PASSENGER SIDE REAR TIRE WENT FLAT ON MY 2007 MERCURY MARQUIS, THE TIRE REPAIR SHOP SAID THE VALVE STEM WAS BAD. ON JUNE 8, 2008 THE DRIVER SIDE REAR TIRE WENT FLAT AND IT WAS ALSO A BAD VALVE STEM. THE CAR WAS BOUGHT USED WITH APP. 16,000 MILES AND I AM SURE THE TIRES ARE THE ORIGINAL FROM THE FACTORY. AS A PRECAUTION I REPLACED THE TWO REMAINING VALVE STEMS. *TR

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING OVER 50 MPH WITH THE ALL WINDOWS DOWN, THE VEHICLE SHOOK VIOLENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWO TIMES DUE TO THE FAILURE; HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FIRST TIME THE VEHICLE WAS INSPECTED WAS IN NOVEMBER OF 2007. THE CONTACT INFORMED THEM THAT THE WINDOWS WERE DOWN WHEN THE FAILURE TO OCCURED, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FORD REP STATED THAT THE FAILURE WAS DUE TO WIND TURBULENCE. THE FAILURE MILEAGE WAS 2,400 AND CURRENT MILEAGE WAS 5,500. UPDATED 6/2/08 *CN THE CONSUMER ALSO FELT A VIBRATION COMING FROM THE DRIVERS SEAT.

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING 68 MPH, THE VEHICLE LOST POWER AND SHUT OFF. THE CONTACT RESTARTED THE VEHICLE AND DROVE HOME. SHE LATER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. THE PURCHASE DATE AND FUEL TYPE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 6,000.

2007 MERCURY GRAND MARQUIS ACCELERATOR PROBLEMS. CONSUMER STATES THAT THE THROTTLE IS UP TO HIGH AND HE DOESN'T EVEN HAVE TO PUSH THE ACCELERATOR DOWN, IT AUTOMATICALLY MOVES WHEN IT IS PUT INTO GEAR. *KB THE CONSUMER STATED WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR, THERE WAS NO NOTICEABLE DECELERATION. THE DEALER INFORMED THE CONSUMER THE THROTTLE CONTROL SENSOR WAS SET AT THE FACTORY AND WAS NOT ADJUSTABLE AT THE DEALER LEVEL. *JB

ACCELERATOR PEDAL IS EASILY DEPRESSED WHEN BRAKING WITH RIGHT FOOT. *JB

BRAKE AND ACCELERATOR PEDALS ARE TOO CLOSE TOGETHER AT SAME HEIGHT. ON SEVERAL OCCASIONS, WHEN ATTEMPTING TO BRAKE I FOUND MYSELF ACCELERATING SINCE THE BRAKE AND ACCELERATOR WERE BOTH DEPRESSED PEDALS WERE NOT ADJUSTABLE.*AK

2007 MERCURY GRAND MARQUIS AND 2007 FORD CROWN VICTORIA OWNER MANUALS INCORRECTLY STATE THAT THE 8TH CHARACTER OF THE VIN # MUST BE A "2" FOR THE CAR TO HAVE A FLEX FUEL ENGINE CAPABLE OF USING E-85. THIS IS INCORRECT. THE 8TH CHARACTER MUST BE A "V" FOR THE CAR TO HAVE THE FLEX FUEL ENGINE. THIS WILL BE VERY MISLEADING FOR CONSUMERS. THE COVER ON THE FUEL TANK LID SAYS ETHANOL OR UNLEADED GASOLINE ONLY. MOST CONSUMERS WILL NOT KNOW THIS MEANS THEY CAN USE E-85 AS E-85 IS NOT MENTIONED ON THE GAS CAP OR COVER.

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHEN THE BRAKE PEDAL WAS DEPRESSED THE ACCELERATOR PEDAL ALSO DEPRESSED. THIS FAILURE CAUSED THE VEHICLE TO BOTH BRAKE AND ACCELERATE SIMULTANEOUSLY. THE CONTACT STATED THAT THE PEDALS WERE TOO CLOSE TOGETHER. THE DEALER AND MANUFACTURER STATED THAT NOTHING COULD BE DONE ABOUT THE FAILURE DUE TO LACK OF COMPLAINTS. THE FAILURE WAS NOTICED WHILE DRIVING 35 MPH. THE CURRENT AND FAILURE MILEAGES WERE 800. *AK

TL* THE CONTACT OWNS A 2007 GRAND MARQUIS. WHILE DRIVING 25 MPH THE POWER ADJUSTABLE FOOT PEDAL FAILED AND ALMOST CAUSED A COLLISION. AFTER APPLYING THE BRAKE PEDAL THE ACCELERATOR PEDAL ADJUSTED ITSELF WITHOUT WARNING TO THE SAME LEVEL WHICH CAUSED THE DRIVER TO ENGAGE THE ACCELERATOR PEDAL. THE FORD DEALER MISUNDERSTOOD WHAT THE FAILURE WAS, THEREFORE, DIAGNOSING THE VEHICLE TO BE OPERATING NORMALLY. A DIAGNOSIS WAS PERFORMED BY A SEC OND MECHANIC, AND WHILE DRIVING HE WAS ABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 180, AND THE CURRENT MILEAGE WAS 260. *AK

TL* - THE CONTACT STATED THAT WHILE DRIVING HER 2007 MERCURY GRAND MARQUIS (FAILURE MILEAGE: 1200) AT 70 MPH THE VEHICLE BEGAN TO VIBRATE UNCONTROLLABLY FOR APPROXIMATELY TEN (10) MINUTES. THE VEHICLE HAD VIBRATED ON ANOTHER OCCASION, BUT NOT AS VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE VIBRATION COULD NOT BE DIAGNOSED. *JB