MERGING ONTO HIGHWAY SUDDEN LOSS OF CONTROL /STEERING AIRBAGS DEPLOYED CAUSING INJURIES INCLUDING CHEMICAL BURNS
216 consumer complaints have been filed with NHTSA for the 1995 Mercury Grand Marquis. Click any complaint to view the full owner description.
MERGING ONTO HIGHWAY SUDDEN LOSS OF CONTROL /STEERING AIRBAGS DEPLOYED CAUSING INJURIES INCLUDING CHEMICAL BURNS
TL* THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DECELERATING FROM DRIVING AT 70 MPH, A FUEL ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 95V063000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 77,000.
HEADLIGHTS GO OUT WHILE DRIVING. *TR
TOOK CAR IN FOR SQUEAKING NOISE UNDER CAR; DISCOVERED IT WAS U-JOINT SEAL GOING DRY. HOWEVER, UPON INSPECTION TECHNICIAN DISCOVERED FOUR DANGEROUSLY WORN BALL JOINTS, BOTH UPPER AND LOWER BALL JOINTS ON BOTH SIDES, AND DANGEROUSLY WORN IDLER ARM. THIS WAS CONFIRMED VISUALLY BY MYSELF. UPPER LEFT BALL JOINT WAS IN THE BEST CONDITION, ALL OTHERS WERE MISSING JACKETS, HAD NO LUBRICATION, AND WORN TO THE LEVEL THAT VERY LITTLE FORCE WAS NEEDED TO REMOVE THE BALL FROM THE SOCKET AFTER REMOVAL, ONE CAME OUT WITH NO FORCE. THE IDLER ARM WAS BARELY CONNECTED, AND OVER 75% OF METAL AT THE LINK WORN AND RUSTED. NOTHING IN THE CAR'S DRIVING BEHAVIOR GAVE ANY INDICATION THAT ANY OF THESE PARTS WERE WORN. STEERING HAD ONLY SLIGHT AMOUNT OF PLAY WHICH WAS STILL PRESENT AFTER THE PARTS WERE REPLACED AND THE CAR ALIGNED. LEFT UPPER BALL JOINT HAD BEEN REPLACED ONE YEAR AND 3 MONTHS PREVIOUS TO DISCOVERY. NO OTHER SIGNS OF WEAR WERE PRESENT AT THAT TIME. THE PREVIOUS BALL JOINT REPLACED WAS LEAST WORN, BUT JACKET WAS TORN AND NO LUBRICATION PRESENT. WITH ONE EXCEPTION, THE BALL JOINTS APPEARED TO HAVE ONLY GRAVITY AS THE PRIMARY FORCE HOLDING THE BALLS IN THE SOCKETS. MY CONCERN FOR OTHER DRIVERS IS RELATED TO THE LACK OF INDICATIONS THAT THE FRONT END OF THIS CAR HAD DEGRADED TO THIS LEVEL. THE VEHICLE'S STEERING RESPONSES WERE ASYMPTOMATIC, PERIOD. THIS HAD NOT BEEN MY EXPERIENCE IN THE PAST. POSSIBLE CAUSES FOR ASYMPTOMATIC BEHAVIOR IS UNKNOWN (WEIGHT OF VEHICLE AND GRAVITY?) THE EARLIER PROBLEM (1YR 3MO. EARLIER) WITH THE LEFT TOP BALL JOINT FAILURE WAS ONLY DISCOVERED AFTER IT FAILED AFTER HITTING SMALL POT HOLE COMING FROM PARKING LOT AND THE WHEEL BROKE AND LAYED IN FLAT ON THE ROAD. SPEED WAS UNDER 5MPH. *JS
TL* THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE HEADLIGHTS SUDDENLY MALFUNCTIONED AND BECAME INOPERABLE. THE CONTACT SWITCHED ON THE HIGH BEAMS THAT ALSO MALFUNCTIONED WITHIN A FEW MINUTES AND FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HEAD LAMP CIRCUIT WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 76,000. UPDATED 07/28/14 MA THE CONSUMER REFERENCED RECALL # 95V189000. UPDATED 07/29/14
ALL THE BRAKE LINES ON CAR FROM FRONT TO REAR ARE ROTTED. CAUSE BRAKE FAILURE WHILE DRIVING. *TR
TL* THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. WHILE DRIVING AT SPEEDS OF 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD AND DROVE ONTO THE EMERGENCY LANE. THE CONTACT CONFIRMED THAT THE FIRE BEGAN INSIDE THE DASHBOARD AREA AND SPREAD TO THE COMPONENTS UNDER THE HOOD. THE VEHICLE WAS DESTROYED. THE POLICE WERE CALLED AND A REPORT WAS FILED; HOWEVER, THE FAILURE AND CURRENT MILEAGES WERE 90,000. UPDATED 6/1/10 *CN UPDATED 06/18/10.*JB
TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT NOTICED THAT THE SPEEDOMETER AND HEADLIGHTS FAILED ON HIS VEHICLE. THE DEALER STATED THAT THE DIGITAL DISPLAY BOARD FAILED. THE REPAIR COST WAS ESTIMATED AT $1,000. THE MANUFACTURER STATED THAT THEY WOULD ONLY REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE VEHICLE WILL BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 82,000. UPDATED 06/27/09 *BF UPDATED 06/23/09.*JB
I ALSO HAD THE CLUNK NOISE AFTER A LEFT TURN, ABOUT 1 MONTH AS WELL AFTER MY LEFT TIRE FELL OFF AS I WAS BACKING OUT OF GARAGE. BALL JOINTS HAD GIVEN OUT PREMATURELY. 1300.00 TO FIX PLUS TOW CHARGE. *TR
CRUISE CONTROL WAS REPLACE WITH A JUMPER. IT WORKED FOR ABOUT A MONTH, AND NOW IT IS NOT WORKING. THE REPAIR SHOP REFUSE TO FIX IT. THEY SAY THAT SOMETHING ELSE IS WRONG, AND WANT TO CHARGE ME A LOT OF MONEY TO FIX IT. THE CAR HAS BEEN WORKING EVERY SINCE I PURCHASED IT IN 1995. NOW IT IS NOT. *TR
AFTER MAKING A SHARP RIGHT HAND TURN, I HEARD A LOUD CLUNK CLUNK NOISE AND THE CAR MADE A AWKWARD MOVEMENT UNTIL I STRAIGHTEN THE VEHICLE BACK OUT. ABOUT A MONTH LATER AFTER GETTING MY BRAKES SERVICED THE REPAIRMAN TOLD ME THAT THE BALL JOINT SEALS WERE BUSTED PREMATURELY AND I HAD NO PROTECTION. $1000.00 FIX. *TR
VEHICLE SHUDDERS WHEN SHIFTING GEARS. THIS IN AN INTERMITTENT PROBLEM AND OCCURS MORE FREQUENTLY WHEN THERE IS LOW LOAD ON ENGINE AND WHEN TRANSMISSION IS TRYING TO SELECT GEARS. *TR
TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A LOUD BANGING NOISE AND THE FRONT DRIVER SIDE LOWERED TO THE GROUND. THE VEHICLE WAS TOWED TO HER RESIDENCE. AN INVESTIGATOR FROM HER INSURANCE COMPANY INSPECTED THE VEHICLE AND CONCLUDED THAT THE LOWER BALL JOINTS SEPARATED FROM THE VEHICLE. SHE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 76,000.
I RECEIVE A RECALL NOTICE ON MY FORD GRAND MARQUIS -1995 TO DISCONNECT MY CRUISE CONTROL BECAUSE IT MAY CAUSE A FIRE (RECALL NUMBER 05S28). ON SEPTEMBER 14, 2007 WE TOOK OUR VEHICLE TO MATHEWS FORD IN HEATH OHIO TO HAVE THE CRUISE CONTROL DISABLED. WE WERE TOLD THE PART WOULD BE IN SOME TIME IN JANUARY. AFTER CALLING AND CHECKING ON THE PART FOR QUIT SOMETIME, THE PART FINALLY ARRIVE AND WAS INSTALL ON APRIL 8, 2008. AFTER THE PART WAS INSTALL, MY CRUISE CONTROL DID NOT WORK. IT HAD BEEN WORKING FINE PRIOR TO THE CRUISE CONTROL BEING DISABLED. I RETURNED TO MATHEWS FORD ON APRIL 25, 2008 TO COMPLAIN THAT MY CRUISE CONTROL DID NOT WORK. I WAS INFORMED THAT THEY WOULD LOOK AT IT, BUT IF IT WAS NOT THE PART THEY REPLACED I WOULD BE CHARGE $70 FOR THEM TO LOOK AT IT AND RECEIVE AN ESTIMATE TO FIX THE PROBLEM. I REFUSED THE SERVICE. I DO NOT FEEL THIS IS PROPER. IT WAS WORKING BEFORE THEY MESSED WITH. IF THEY WOULD OF MADE THE REPAIR IN SEPTEMBER AND IT WORKED AFTERWARDS AND THEN LATER BROKE I WOULD UNDERSTAND. THEY ARE TELLING ME SOMETHING COULD OF HAPPENED SINCE THEY DISABLED IT. WELL SOMETHING MAY OF HAPPENED WHILE IT WAS DISABLED FOR 8-9 MONTHS IT WAS DISABLED, BUT SINCE I COULD NOT USE IT, IT DOES NOT MAKE SENSE. I FEEL THEY SHOULD RETURN MY VEHICLE TO THE CONDITION IT WAS IN BEFORE THEY MESSED WITH IT. AT A MINIMUM, I SHOULD NOT HAVE TO PAY MONEY FOR THEM TO DIAGNOSE A PROBLEM THEY CAUSED! IF THEY DIAGNOSED IT AND IT WAS ANOTHER PART--THEN I COULD DECIDE HOW TO PROCEED AND I SHOULD NOT BE LOCKED INTO A SERVICE CENTER THAT I WOULD NOT NORMALLY USE. I FEEL LIKE THE FOX IS WATCHING THE HEN HOUSE. IS THERE ANYWAY I CAN GET THIS ISSUE RESOLVED WITHOUT HAVING TO PAY A DEALERSHIP? I THANK YOU FOR YOUR TIME IN THIS MATTER. MARK SHELL *TR
TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. WHILE LEAVING HER HOUSE, THE CONTACT WITNESSED HER VEHICLE ON FIRE. THE FIRE DEPARTMENT STATED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT CURRENTLY REMAINS. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 170,000.
TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE VEHICLE SPEED CONTROL. SEVERAL DEALERS HAVE INFORMED HIM THAT THE PARTS FOR THE REPAIR ARE UNAVAILABLE. HE HAS EXPERIENCED THE FOLLOWING FAILURES WITH HIS VEHICLE: THE SERPENTINE BELT, BRAKE ROTORS, FRONT PASSENGER SIDE STRUT, AND ODOMETER. THE MILEAGE INFORMATION AND RECALL NUMBER WERE UNKNOWN.
STEERING BOX SEALS WENT TWICE IN 2 WEEKS. ANOTHER COMPLAINT ON THIS SITE TELLS THE SAME STORY. THE SEALS WENT ONCE WHEN I WENT TO DRIVE AND THE OTHER TIME, WHEN I WENT TO BACK INTO A PARKING SPACE. *TR
TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. SEVERAL YEARS AGO, THE VEHICLE SPEED CONTROL FAILED. IN AUGUST OF 2007, THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL, BUT IT DID NOT MENTION TO PARK THE VEHICLE INSIDE. THE CONTACT RECEIVED A SECOND NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL), WHICH ADVISED HIM NOT TO PARK THE VEHICLE INSIDE DUE TO THE POSSIBILITY OF A FIRE. THE CONTACT FELT THAT THE FIRST LETTER SHOULD HAVE STATED THIS INFORMATION. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 70,000.
1995 MERCURY GRAND MARQUIS WITH SPEED CONTROL RECALL. CONSUMER TOOK THE VEHICLE IN TO HAVE THE WIRING HARNESS DISCONNECTED. CONSUMER HAS YET TO BE NOTIFIED OF WHEN THE REPLACEMENT PART WILL BE AVAILABLE. *KB
TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A FORD SAFETY RECALL NOTICE IN SEPTEMBER OF 2007 FOR THE VEHICLE SPEED CONTROL. THE SWITCH WAS DISCONNECTED AT THAT TIME. HE HAS BEEN INFORMED BY FORD SINCE THAT TIME AND, EVERY MONTH THEREAFTER, THAT THE SWITCH WOULD BE REPAIRED THE FOLLOWING MONTH. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 96,000. UPDATED 3/4/08 *CN THE CONSUMER PROVIDED THE RECALL NUMBER 05S28. UPDATED 03/04/08 *TR
1995 MERCURY MARQUIS RECALL PARTS NOT AVAILABLE. CONSUMER STATES THAT SHE WAS TOLD THE PART WASN'T IN WHEN TALKING TO THE DEALER. CONSUMER HAD THE OLD PART REMOVED BUT THE NEW PART WAS NOT INSTALLED BECAUSE IT WAS NOT IN. *KB
1995 MERCURY GRAND MARQUIS RECALL FOR SPEED CONTROL. CONSUMER STATES THAT THE DEALER HAS INFORMED HER THAT THE PART IS NOT AVAILABLE AND ALL THEY CAN DO FOR THE TIME BEING IS DISCONNECT THE PART. *KB
TL*THE CONTACT OWNS A 1995 MERCURY MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN SEPTEMBER OF 2007. THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE DEALER DISCONNECTED THE CRUISE CONTROL UNTIL THEY RECEIVE THE PARTS. SINCE THE TIME THE CRUISE CONTROL WAS DISCONNECTED, THE CONTACT HAS RECEIVED TWO SPEEDING TICKETS. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 93,000. UPDATED 02-19-08 *BF UPDATED 02/19/08 *TR
1995 MERCURY GRAND MARQUIS WITH SPEED CONTROL RECALL. CONSUMER STATES THAT SHE RECEIVED THE RECALL IN AUGUST 2007. SHE STATES THAT THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN DECEMBER NOW THEY WILL BE AVAILABLE IN FEBRUARY TO MAY 2008. *KB
TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A SAFETY RECALL NOTIFICATION FOR THE VEHICLE SPEED CONTROL IN SEPTEMBER OF 2004. THE DEALER STATED THAT THE PART WOULD BE AVAILABLE THE FOLLOWING MONTH. AS OF JANUARY 16, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 124,000 AND THERE HAD BEEN NO FAILURE TO DATE. UPDATED 02-14-08. *KB UPDATED
MY 1995 MERCURY GRAND MARQUIS ODOMETER IS OVER 144K. I'VE EXPERIENCED INTERMITTENT FAILURE OF THE HEADLIGHT SWITCH, ESPECIALLY WHEN TEMPERATURE IS NEAR OR BELOW FREEZING. WHEN IT'S COLD OUTSIDE, AND THE VEHICLE HAS BEEN SITTING FOR A WHILE AND THEREFORE COLD WHEN I TURN ON THE HEADLIGHTS, I HAVE TO PLAY WITH THE SWITCH FOR THE HEADLIGHTS TO STAY ON. IT'S NOW TAKING LONGER AND LONGER FOR ME TO GET THE LIGHTS TO STAY LIT. I'VE ONLY EXPERIENCED ONE FAILURE WHILE DRIVING ON THE HIGHWAY, AFTER THE VEHICLE HAD BEEN DRIVEN FOR OVER 20 MINUTES. WHEN I FIRST PURCHASED MY VEHICLE, I REPLACED ALL 4 HEADLAMP BULBS BECAUSE THEY WERE TOO DIM. THE REPLACEMENTS DIDN'T RESOLVE THE PROBLEM. FROM WHAT I'VE READ, THE ROOT CAUSE OF THE PROBLEM IS THE PLASTIC COVERING ON THE HEADLAMPS. THE COMPOSITION OF THE PLASTIC BREAKS DOWN WITH AGE AND DISCOLORS, REDUCING THE BRIGHTNESS OF THE HEADLIGHTS. THIS DESIGN FAULT OF USING PLASTIC OVER GLASS IS A DANGEROUS SAFETY HAZARD. IF I CHANGE FROM LOW TO HIGH, MY HEADLIGHTS APPEAR TO ILLUMINATE THE ROAD WITHIN ALLOWABLE BRIGHTNESS, INCREASING VISIBILITY. DRIVING ON ROADS WITH INSUFFICIENT STREET LIGHTS IS DANGEROUS WITH ONLY THE LOW BEAM HEADLAMPS. I'VE CONSIDERED DRIVING WITH THE HIGH BEAMS AT ALL TIMES, TO ENSURE MY SAFETY, BUT HAVE QUESTIONED THE LEGALITY OF SUCH A CHOICE. THE NEWER VEHICLES TODAY SEEM TO BE SPORTING THOSE SUPER BRIGHT HEADLIGHTS, ARE EXTREMELY BLINDING TO THOSE WHO HAVE TO DRIVE IN FRONT OF OR IN THE OPPOSITE DIRECTION AS THEY BLIND YOU AS THEY GET CLOSER AND PASS YOU. THIS PAST FALL, I RECEIVED A RECALL NOTICE FOR THE CRUISE CONTROL IN MY GRAND MARQUIS. I TOOK THE VEHICLE INTO THE DEALERSHIP; THEY DISCONNECTED THE CRUISE CONTROL, TAPED THE ENDS OF THE WIRE, AND SENT ME ON MY WAY. I WAS TOLD THAT THE PARTS WOULD BE IN DURING Q4, AND THAT I WOULD RECEIVE A FOLLOW-UP LETTER TO COME BACK AND HAVE THE REPLACEMENT PART INSTALLED. WE ARE INTO Q1 OF THE NEXT YEAR, AND THERE HASN'T BEEN ANY FOLLOW-UP FROM FORD/MERCURY. *TR
I HAVE HAD THE SAME PROBLEM AS THESE PEOPLE THAT HAVE ALL POSTED INFORMATION ON THE INTERNET. NOW I HAVE TAKE MY CAR INTO MULTIPLE PLACES TO HAVE THE PROBLEM RESOLVED, AND NOBODY SEEMS TO KNOW WHAT IS WRONG WITH THE VEHICLE. I THINK SINCE SO MANY PEOPLE ARE HAVING THE SAME PROBLEM THAT IT IS NOT OUR PROBLEM, BUT A PROBLEM THAT MERCURY AS A COMPANY NEEDS TO FIX. I AM HAVING AN INTERMITTENT PROBLEM WITH MY VAN NOT STARTING. IT IS A 1993 MERCURY VILLAGER. ON SATURDAY AFTER DRIVING IT FOR ABOUT 1 HOUR WITH MULTIPLE STOPS WHERE I TURNED THE CAR OFF AND WENT INTO A STORE, IT WOULD NOT START. WHEN I TURNED THE KEY EVERY SINGLE LIGHT CAME ON, SEAT BELT, CHECK ENGINE, IT SEEMED LIKE 7 OR 8 IN ALL. THERE WAS NOTHING. WE TRIED JUMPING IT, BUT THAT DID NOT DO ANYTHING. LATER THAT DAY SOMEONE TOLD ME IT SOUNDED TO HIM LIKE IT WASN'T IN PARK OR AT LEAST THE CAR DIDN'T THINK IT WAS IN PARK. I TRIED STARTING IT AGAIN AFTER DEPRESSING THE BRAKE, TURNING TO ON AND MOVING FROM PARK TO NEUTRAL THEN BACK TO PARK. IT STARTED UP JUST LIKE ALWAYS. I DROVE AROUND AND MADE 2 STOPS. THE FIRST TIME IT STARTED RIGHT BACK UP, THE SECOND TIME IT WOULDN'T START, BUT AFTER MOVING IT TO NEUTRAL AND BACK TO PARK IT STARTED RIGHT UP. AFTER A TOTAL DRIVING TIME OF ABOUT 35 - 40 MINUTES I ARRIVED HOME. ABOUT 20 MINUTES LATER I WENT OUT TO START THE CAR AND GOT NOTHING. THIS TIME THE NEUTRAL TO PARK TRICK DID NOT WORK. I TRIED NUMEROUS TIME OVER THE COURSE OF AN HOUR WITH NO LUCK. HAVE A 1997 VILLAGER WITH 130K ON IT. THE VAN HAS BEEN RUNNING FINE UNTIL TWO DAYS AGO. I WENT OUT TO START IT AND IT SPITS, SPUTTERS, BACKFIRES AND DIES. *TR
1995 GRAND MARQUIS CAUGHT FIRE WHILE PARKED. CUSTOMER STATES THERE WAS NO WARNINGS ON WHY THE VEHICLE CAUGHT FIRE. DEALER TOLD HIM THAT HIS VEHICLE WAS NOT INCLUDED IN ANY OF THE RECALL FOR THIS VEHICLE. *KB THE CONSUMER STATED HE RECEIVED A RECALL NOTICE SHORTLY AFTER THE INCIDENT PERTAINING TO THE CRUISE CONTROL SWITCH. THE CONSUMER CONTACTED FORD, HOWEVER FORD STATED THERE WAS NOTHING THEY COULD DO. *TR
TL*THE CONTACT'S FATHER OWNED A 1995 MERCURY GRAND MARQUIS. WHILE DRIVING 60 MPH, THE DRIVER VEERED OFF THE ROAD AND DROVE OVER A 10-INCH GAP, WHICH FLATTENED THE PASSENGER SIDE FRONT AND REAR TIRES. THE FLAT TIRES CAUSED THE VEHICLE TO ROLLOVER AND LAND ON THE ROOF. AS A RESULT, THE ROOF CAVED IN AND KILLED THE DRIVER. THE CONTACT DID NOT KNOW WHO INSPECTED THE VEHICLE. THE CONTACT'S BROTHER BELIEVED THAT THE DEATH WAS DUE TO A MISSING PILLAR ON THE ROOF'S STRUCTURE. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE VIN APPEARED TO BE INVALID. THE ENGINE SIZE, POWERTRAIN, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 400.
I PURCHASED MY 1995 MERCURY GRAND MARQUIS USED IN JUNE OF 2005. I'VE HAD INTERMITTENT PROBLEMS WITH THE HORN SINCE THEN. LAST SUMMER, I REPLACED THE HORN BECAUSE ONE OF THE 2 TONES HAD FAILED. UPON REMOVAL OF THE ORIGINAL HORNS, IT WAS DISCOVERED THAT THE HORNS HAD SEVERE CORROSION, AND COULD NOT BE REUSED. I PURCHASED 2 NEW HORNS, AND HAD THEM INSTALLED. IF I PRESS THE HORN BUTTON ON THE STEERING WHEEL FOR MORE THAN 5 SECONDS, THE HORN SHORTS OUT THE FUSE, AND I'M LEFT WITH NO HORN ON THE HIGHWAY. I DRIVE 23.5 MILES EACH WAY TO WORK, IN HEAVY HIGHWAY TRAFFIC, AND THE LOSS OF MY HORN IS EXTREMELY DANGEROUS WHEN YOU ARE AROUND DRIVERS WHO DON'T CHECK BEFORE CHANGING LANES. IN THE PAST YEAR, I HAVE REPLACED THE FUSE 6 TIMES. I AM AGAIN LEFT WITH ONLY 1 OF 2 TONES ON THE HORN, AND WILL NEED TO REPLACE THE HORNS AGAIN. IT APPEARS THAT THE LOCATION OF THE HORN UNDER THE ENGINE BEHIND THE FRONT BUMPER IS A CONTRIBUTING FACTOR TO THE CORROSION PROBLEM. IS THERE ANYTHING AVAILABLE TO RELOCATE THE HORN TO THE TOP OF THE FIREWALL? ALSO THERE APPEARS TO BE A FACTORY INSTALLED ALARM IN THIS VEHICLE, BUT WE HAVE BEEN UNABLE TO LOCATE THE MASTER CODE WITHIN THE VEHICLE TO RESET THE CODE TO BE ABLE TO USE THE ALARM. ANOTHER PROBLEM WE HAVE BEEN HAVING IS THAT THE WINDSHIELD WASHER SWITCH IS SENSITIVE, AND DOESN'T ALWAYS WORK. WE HAVE TO PLAY WITH THE SWITCH, ROCKING IT BACK AND FORTH TO GET THE WASHER FLUID TO PUMP. IN ADDITION, THE FLUID FREEZES IN THE WINTER, IF YOU DON'T USE THE SUPER DUTY ANTI FREEZE SOLUTION. WHEN THIS HAPPENS, THERE IS A MAJOR PROBLEM DRIVING TO WORK DURING OR AFTER A SNOW STORM, DUE TO ROAD SPLATTERED ON THE WINDSHIELD. I HAVE BEEN KNOWN TO PULL OVER ON THE SIDE OF THE ROAD TO THROW SNOW ON THE WINDSHIELD TO CLEAN THE SALT OFF OF THE WINDOWS. THIS IS DANGEROUS IN RUSH HOUR TRAFFIC, WHEN THE BREAK DOWN LANE IS TURNED INTO A TRAVEL LANE. *JB
STEERING BOX SEAL LET GO, CAUSING ME TO LOSE STEERING. DID THIS TWICE IN 2 WEEKS. SEALS IN THE GEARBOX ARE VERY COMMON. HAPPENED WHEN I STARTED THE CAR AND STARTED TO DRIVE AND THE SEAL WENT BOTH TIMES. *NM
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED OUTSIDE OF THE GARAGE, THERE WAS A STRONG ODOR OF SMOKE PRESENT. THE CONTACT WENT OUTSIDE TO DETERMINE THE ORIGIN OF THE SMOKE AND DISCOVERED THE FRONT OF THE VEHICLE ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS ALERTED AND EXTINGUISHED THE FIRE. AFTERWARDS, THE FIRE DEPARTMENT INSPECTED THE VEHICLE AND DETERMINED THE FIRE ORIGINATED AT THE ENGINE COMPARTMENT. THE VEHICLE SUSTAINED EXTENSIVE FIRE DAMAGE. THE MANUFACTURER WAS ALERTED. *AK THE CONSUMER STATED THAT HE RECEIVED A RECALL LETTER PERTAINING TO CRUISE CONTROL WHICH WAS THE CAUSE OF THE FIRE. THE CONSUMER CONTACTED THE MANUFACTURER INFORMED THEM OF THE RECALL NOTICE AND IN TURN THE MANUFACTURER ASKED THEM TO CONTACT THE INSURANCE COMPANY WHICH ALREADY COMPENSATED THE CONSUMER FOR THE VEHICLE. THE CONSUMER PROVIDED PHOTOS AND THE RECALL NOTICE FOR THE VEHICLE. UPDATED 09/18/07 *TR
VEHICLE WAS IN FOR ROUTINE MAINTENANCE AND A GENERAL INSPECTION WAS BEING DONE PRIOR TO A FAMILY TRIP. THE FRAME OF THE VEHICLE WAS FOUND TO BE "EXTREMELY" RUSTED ABOUT 6 INCHES BACK FROM THE FRONT TIRES ON BOTH SIDES OF THE VEHICLE (DIRECTLY BELOW THE FRONT DOOR HINGE AREA OF THE VEHICLE). THE LOWER CHANNEL OF THE FRAME WAS COMPLETELY RUSTED AND GONE ON THE DRIVER SIDE AND EVEN WORSE ON THE PASSENGER SIDE (THE SAME LOCATION ON BOTH SIDES). THE VEHICLE WAS DEEMED TO BE COMPLETELY UNSAFE TO DRIVE AND WAS TAKEN OFF THE ROAD AND PARKED. THIS IS AN EXTREMELY DANGEROUS AND POTENTIALLY LETHAL FAILURE. COMPLETE REPLACEMENT OF THE FRAME SEEMS THE ONLY REMEDY TO CORRECT THIS FAILURE. THE VEHICLE IS IN OTHERWISE GREAT SHAPE AND SHOWS NO SIGN OF OTHER BODY RUST PROBLEMS. FILING THIS COMPLAINT IS THE ONLY ACTION TAKEN AT THIS TIME TO CORRECT THE FAILURE. THE VEHICLE HAS BEEN REMOVED FROM OPERATION DUE TO SAFETY REASONS. *NM
DT*: THE CONTACT STATED WHILE BACKING OUT OF A PARKING SPACE THE ENGINE STALLED WITHOUT WARNING AND RESULTED IN A LOSS OF ALL POWER. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS ALERTED, HOWEVER NO REPAIRS WERE MADE. UPDATED 3/17/2006 - *NM
REAR BRAKE LINE HAD TO BE REPLACED DUE TO SPONGY BRAKES AND EXCESSIVE FLUID LEAKING OUT. PROBLEM CAUSED BY FLOOR PAN STIFFENING RIB CHAFING THE LINE. SECOND PROBLEM WHICH HAS NOT AS YET BEEN CORRECTED IS THAT THE HEADLAMPS ARE COMPLETELY DISCOLORED, YELLOWED MAKING IT DANGEROUS TO DRIVE AT NIGHT. TO REPLACE HEADLAMPS IS OVER $400.00. LAST PROBLEM IS THAT THE EXTERIOR CLEAR COAT IS PEELING. *JB
DT: THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHEN HE APPLIED THE BRAKES THE PEDAL WENT ALL THE WAY TO THE FLOOR. THE CONTACT STATED THAT THE BRAKE FLUID LEAKED FROM THE BRAKE LINE. A CERTIFIED MECHANIC REPLACED THE BRAKE LINES ON THE VEHICLE. THE CONTACT HAS NOT CONTACTED THE MANUFACTURER. THE CONTACT STATED AT ONLY 38,000 MILES, WHILE STOPPED AND MAKING A LEFT TURN, THE PITMAN ARM CAME OFF AND CAUSED LOSS OF STEERING CONTROL. A MECHANIC REPAIRED THE PITMAN ARM . *AK
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. WHEN APPLYING THE BRAKES BRAKE PEDAL WOULD GO COMPLETELY TO THE FLOOR. OWNER HAD THE VEHICLE TOWED TO THE DEALER, AND WAS INFORMED THAT THE BRAKE LINE COMPLETELY RUSTED AND THERE WAS NO BRAKE FLUID IN THE LINES. *AK
FROSTING AND DISCOLORATION OF PLASTIC HEAD LAMP LENSES SEVERELY REDUCE LIGHT OUTPUT, AND ARE A SERIOUS SAFETY HAZARD. THIS IS CAUSED BY HEAT FROM THE BULBS AND PERHAPS UV RADIATION FROM SUNLIGHT. LENSES ON MY 1995 MERCURY GRAND MARQUIS BECAME DANGEROUS TO DRIVE AT NIGHT AT LEAST TWO YEARS AGO (AT 8 YEARS OLD). DEALER (OEM) REPLACEMENTS ARE $205 EACH, WHICH IS PROHIBITIVE FOR RETIRED OWNERS LIVING ON SOCIAL SECURITY. BY COMPARISON, THE OLD GLASS SEALED-BEAM UNITS LASTED NEAR-FOREVER AND ONLY COST $5 TO REPLACE. MANUFACTURERS SHOULD RECALL AND REPLACE THESE FOR FREE.*AK
COMPLAINT ON BEHALF OF CONSUMER ON FATAL INJURIES SUSTAINED BY THEIR SON WHILE IN DOREL/COSCO CHILD SAFETY SEAT. *BF THE CHILD WAS RESTRAINED IN THE BACK SEAT OF THE VEHICLE SEAT IN A BELTED DOREL CHILD SAFETY SEAT MODEL 22-200 FRW. THE VEHICLE WAS INVOLVED IN A REAR END COLLISION WITH ANOTHER VEHICLE WHICH CAUSED THE DRIVERS SEAT TO COLLAPSE BACKWARD. THE SEAT STRUCK THE CHILD WHO WAS INADEQUATELY PROTECTED BY THE CHILD SEAT ALTHOUGH HE WAS PROPERLY BELTED AND SEATED IN THE LEFT REAR PASSENGER SEAT.
ABS BRAKE SYSTEM: THE TWO FRONT ANTI-LOCK SENSOR INDICATORS-STEEL RING ATTACHED TO THE INSIDE OF THE HUBS-ROTTED OUT. THIS CREATED A LOW VOTAGE OUTPUT AND CYCLED THE ABS SYSTEM INCREASING STOPPING DISTANCE ON DRY PAYMENT. WHEN REMOVED, THE INDICATORS WERE ROTTED TO THE EXTEND THAT THERE WERE HOLES IN THE STEEL. UPON REPLACEMENT, THE ABS SYSTEM WORKED AS DESIGNED. A BETTER MATERIAL MUST BE USED IF MANUFACTURERS ARE GOING TO SELL CARS IN AREAS WHERE ROAD SALT IS USED. MY 96 LINCOLN TOWN CAR USUALLY HAS THE SAME FAILURES.*AK
REAR BRAKE LINES FAILED LAST MONTH AND REPORTED. UPON INSPECTION OF THE FRONT BRAKE LINES, THE LINE TO THE RIGHT BRAKE CALIPER BROKE BY TOUCH. THERE APPEARS TO BE A MAJOR ISSUE WITH THE MATERIAL (STEEL) USED. HOW MANY OTHER CARS HAVE THE SAME ROTTED BRAKE LINES?*AK
REAR STEEL BRAKE LINES FAILED DURING A HARD STOP. BOTH STEEL LINES ARE RUST SO BAD THAT IT'S HARD TO TELL WHICH LINE FAILED. THE FAILED SECTION IS LOCATED ABOUT ONE FOOT IN FRONT OF RIGHT REAR TIRE. BUT THE REST OF THE LINES APPEARS VERY RUSTED. BOTH STEEL LINES WILL BE REPLACED. FORD HAD NO REPAIR PROGRAM FOR THIS ISSUE. MY 1965 FORD STILL HAS THE FACTORY LINES WHICH ARE STILL IN GREAT CONDITION.! THIS 1995 MERCURY BRAKE SYSTEM WAS FLUSHED EVERY TWO YEARS. THE UNDERSIDE OF THE CAR WAS WASHED AFTER SNOW STORMS TO REMOVE SALT. EVERY SPRING A HEAVY WASH TO REMOVE SALT, DIRT ETC. LINES FAILED FROM THE OUTSIDE IN.*AK
CAR JERKING SO THAT I TOOK TO RELIABLE MECHANIC. HE DROVE CAR AND SAID THE TRANSMISSION IS SLIPPING. THE MECHANIC SAID THE TRANSMISSION FLUID SMELLED A LITTLE BURNED CONSISTENT WITH SLIPPING OF THE TRANSMISSION. THE MECHANIC'S RECOMMENDATION WAS TO WAIT UNTIL TRANSMISSION COMPLETELY FAILED SINCE HE THOUGHT THE ONLY OPTION WAS TO HAVE TRANSMISSION REPLACED. THIS 1995 MERCURY GRAND MARQUIS HAS ONLY 34,000 MILES ON IT. I HAD HEARD RECENTLY THAT MANY OF THE MERCURY'S AND FORD'S HAD EARLY TRANSMISSION FAILURE. *AK
TRANMISSION/TORQUE CONVERTER HAS A SHUDDER WHEN SHIFTING AT ABOUT 50 MPH, I HAVE DONE SOME RESEARCH REGARDING THIS AND HAVE FOUND 19 TSB'S REGARDING THE TRANSMISSION/TORQUE CONVERTER FROM JAN. 1995 TO JULY OF 2003. THIS IS ON MY 1995 MERCURY GRAND MARQUIS. I HAVE CONTACTED FORD/MERCURY AND HAVE BEEN TOLD THE COST OF DIAGNOSIS AND REPAIR IS MY RESPONSIBILITY. IT WOULD SEEM TO ME WITH SO MANY TSB'S ON THIS PROBLEM THERE IS A MFG. DEFECT INVOLVED, AND SHOULD BE FIXED BY THE MFG.*AK
CONSUMER HAD PROBLEMS WITH THE WINDOWS ON DRIVER SIDE MECHANISM, WINDOWS WON'T WORK PROPERLY. *AK WINDOWS NEITHER WENT UP NOR DOWN AT HALFWAY POINT. CONSUMER ADDED THAT DEALER HAS HUNDREDS OF SUCH FAILURES. *LA
WHILE DRIVING HEADLIGHTS FLICKERED ON/OFF. THIS CAUSED A VISIBILITY PROBLEM DURING NIGHT HOURS. RECALL#95V189000 WAS ISSUED; HOWEVER, DEALERSHIP WOULD NOT REPAIR THIS VEHICLE FREE OF CHARGE BECAUSE THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK *MR
CONSUMER FELT THAT HIS VEHICLE'S REAR SUSPENSION SHOULD BE RECALLED BECAUSE THE NEWER MODELS HAVE BETTER REAR SUSPENSIONS. *LA WHEN THE WIND BLEW, OR THE ROAD WAS UNEVEN ESPECIALLY IN THE MOUNTAINS, IT WAS VERY DIFFICULT TO KEEP THE VEHICLE STRAIGHT, THE PROBLEM ONLY OCCURRED AT HIGHWAY SPEEDS. THE DEALER REFUSED TO UPGRADE THE CONSUMER'S VEHICLE EVEN THOUGH THE CONSUMER REQUESTED TO PAY. WHEN THE WINDSHIELD WIPERS WERE OFF THE RUBBER PART OF THE BLADE SAT PARTIALLY ON THE GLASS AND ON THE PLASTIC BELOW THE GLASS, THE RUBBER PART OF THE BLADE HAD TO BE CHANGED FREQUENTLY IN ORDER TO WORK PROPERLY WHEN IT RAINED OR SNOWED. THE TIE ROD BROKE WHILE THE VEHICLE WAS IN THE PARKING LOT. *JB
I LEFT THE HOUSE AND AT THE END OF THE STREET THE BRAKE PEDAL WENT TO THE FLOOR. I RETURNED HOME AND CHECK THE CAR OVER AND OBSERVED A SUBSTANTIAL AMOUNT OF BRAKE FLUID LEAKING IN THE AREA IN FRONT OF THE DRIVER'S SIDE REAR WHEEL. UPON CLOSER INSPECTION,THE FLUID WAS COMING FROM THE WHEEL WELL WHERE THE BRAKE LINE GOES BETWEEN THE FRAME AND THE BODY OF THE CAR. I COULD NOT SEE EXACTLY WHERE THE LEAK WAS COMING FROM OR THE CAUSE A LEAK. I MADE A TRIP TO THE DEALER TWICE (IN ANOTHER CAR). THEY ADVISED TO GET THE CAR TO THE DEALER AND THAT THE CHARGE WOULD BE $84.00 TO LOOK AT THE CAR AND AT THAT TIME I WOULD GET A ESTIMATE TO REPAIR. I WAS ADVISED THAT THERE WAS NO RECALL OR TECHNICAL SERVICE BULLETINS FOR THIS CAR. THE CAR REMAINS IN THE DRIVEWAY INOPERABLE AT THIS PRESENT TIME.
CAR KEY IGNITION FAILED TO SHUT OFF THE CAR THE KEY MECH. WAS INOPERATIVE THE KEY COULD BE REMOVED WHILE THE KEY WAS REMOVED
WHILE DRIVING OVER 45 MPH CONSUMER FELT TRANSMISSION SHUDDERING AND VIBRATING. THERE WAS A TECHNICAL SERVICE BULLETIN CONCERNING THIS PROBLEM. CONSUMER HAD NOT INFORMED THE MANUFACTURER OR THE DEALER ABOUT THIS PROBLEM.*AK
1 OF MY 4 MICHELIN XH4 TIRES HAS THE SIDEWALL SEPARATING AT THE INTERFACE OF THE WHITE TO BLACK WALL. TIRES HAVE APPROXIMATELY 30,000 MILES AND ARE 3 YEARS OLD. *LA
WH/REFERRAL FWD RE FUEL TANK DEFECT TECHNICAL SERVICE BULLETIN 01-21-14 RECEIVED FOR A 1995 MERCURY GRAND MARQUIS.*MR CONSUMER NOTED THE CENTER FOR AUTO SAFETY IDENTIFIED THIRTY FIRE FATALITIES OUT OF SEVENTY FATAL CRASHES IN THE 1992-2001 FORD CROWN VICTORIA'S, MERCURY GRAND MARQUIS AND LINCOLN TOWN CAR. ALTHOUGH FORD STATED THIS FAILURE WAS PROBLEMS FOR POLICE CRUISERS, MORE FATALITIES WERE CIVILIAN VEHICLES WITH THE SAME GAS TANK ASSEMBLY. THE CONSUMER WENT TO TWO LOCAL FORD DEALERSHIPS WHOM REFUSED TO PERFORM THE SERVICE BULLETIN WORK ON HIS VEHICLE EVEN THOUGH HE WANTED TO PAY. THE CONSUMER WANTED THE WORK DONE TO MAKE HIS VEHICLE SAFER. *PH *JB
FUEL SYSTEM LEAKS BETWEEN THE FILLER PIPE AND THE GAS TANK, CAUSING SEVERE LEAKAGE. *AK EVERY TIME CONSUMER GASES UP THE VEHICLE AND IT SAT PARKED, THERE WAS A LARGE PUDDLE OF GAS ON THE GARAGE FLOOR. CONSUMER'S DAUGHTER FOUND INFORMATION ON THE INTERNET PERTAINING TO 95 GRAND MARQUIS'. THE DEALER STATED THAT CONSUMER'S VEHICLE WASN'T INCLUDED IN THE RECALL. *PH *NLM
BRAKE PEDAL WENT TO THE FLOOR WITHOUT WARNING. RED BRAKE CAUTION LIGHT WAS OBSERVED ONLY AFTER THE FAILURE.THERE WAS NO BRAKING POWER. I HAD TO DRIVE HOME SLOWLY WITH USE OF PARKING BRAKE. I OBSERVED A LARGE AMOUNT OF BRAKE FLUID DRIPPING FROM THE AREA IN FRONT OF THE DRIVERS SIDE REAR WHEEL. WITH THE CAR JACKED UP, UPON CLOSER INSPECTION, I OBSERVED THAT THERE WAS A SECTION OF THE BRAKE LINE RUSTED, CORRODED AND WET FROM BRAKE FLUID. THERE WAS A HOLE IN THE BRAKE LINE AS IT MAY HAVE RUBBED A HOLE IN THE BRAKE LINE DUE TO CLOSE CONTACT WITH THE FRAME. I FURTHER OBSERVED A SMALL PIECE OF BLACK CLOTH ELECTRICAL TAPE UNDER THE AFFECTED BRAKE LINE FAILURE. I ALSO OBSERVED THAT THAT THERE WAS A PINK COLOR PAINT ON THE RUBBER DONUT THAT IS USED BETWEEN THE FRAME AND BODY AND THAT THERE WAS A THE SAME COLOR PINK (DOT THE SIZE OF A QUARTER) PAINTED ON THE CENTER OF THE DRIVERS REAR SIDE BRAKE DISK. THIS POSSBILY DONOTES THAT THERE WAS A DEALER UPDATE IN THE PAST. THIS WAS DONE WITHOUT MY KNOWLEDGE AS I HAVE ALL THE REPAIR SLIPS SINCE. SERVICE DEALER DISAVOWS ANY KNOWLEDGE OF PAST PROBLEMS DESPITE THE DOCUMENTS THAT WERE PROVIDED TO THEM. I WAS ADVISED THAT I WOULD HAVE TO GET THE CAR TO THE DEALER AND PAY A $85.00 CHARGE BEFORE BEING PROVIDED A ESTIMATE TO REPAIR. I HAVE TAKE SEVERAL DIGITAL PHOTOS OF THE AFFECTED AREA AND ANOTHER AREA OF THE BRAKE LINE THAT HAD BEEN RUBBING AGAINST A SHARP EDGE OF THE FRAME BUT HAS NOT YET FAILED. I ALSO OBSERVED THAT THE COMPRESSION RUBBER DONUT THAT IS USED TO KEEP VIBRATION, NOISE AND COMFORT ON THE PASSENGER SIDE HAD BEEN PAINTED WITH THE SAME PINK COLOR AND THAT THE PAINT WAS COVERED WITH TWO PIECES OF BLACK CLOTH TAPE. FROM MY RESEARCH THE POLICE, TAXI VEHICLES OF THE SAME MY 95-97 HAD THE SAME PROBLEMS AND HAD BEEN BROUGHT BACK TO THE DEALER FOR CORRECTION HOWEVER THE CONSUMER VEHICLES HAVE NOT BEEN CORRECTED. *AK
WINDOW REGULATOR CABLE IS BREAKING AND SHATTERING THE WINDOW. WE HAVE HAD TO REPLACE THREE TIMES SO FAR.
MERCURY GRAND MARQUIS 1995, VIN [XXX] STEERING SYSTEM COLLAPSED. STEERING WHEEL ROTATES NOT TURNING THE WHEELS. VEHICLE LOST STEERING CONTROL. I AM HAPPY TO BE ALIVE TO BE ABLE TO WRITE THIS. PLEASE, DO SOMETHING TO PROTECT OTHER CUSTOMERS. ALSO FEW MONTH EARLIER, SAFETY BELT LATCH COLLAPSED OF NORMAL USAGE. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
1995 MERCURY GRAND MARQUIS VIN # [XXX] FRONT AND REAR SEAT BELT DO NOT LOCK AND NEVER DID ,WE ASSUMED THEY WOULD LOCK ON IMPACT. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
POWER WINDOW REGULATORS IN MY 1995 MERCURY GRAND MARQUIS LS HAVE CONTINUED TO FAIL DUE TO DESIGN FAULTS. I HAVE TALKED WITH SEVERAL FORD TECHNICIANS WHO HAVE CLAIMED THAT THIS IS A MAJOR DEFECT IN THE GRAND MARQUIS SERIES. THE DRIVER WINDOW, FRONT PASSENGER WINDOW, AND DRIVER SIDE REAR PASSENGER WINDOW REGULATORS HAVE ALL FAILED. THE WIRE THAT COILS ALLOWING THE WINDOW TO GO UP AND DOWN IS ALMOST DESTROYED. WINDOW WILL NOT WORK WITH THIS DEFECT AND CAUSES THE WINDOW TO SLIDE DOWN DURING OPERATION.
WE PURCHASED FROM AN OLD GENTLEMAN OF OUR AQUAINTENCE THIS CAR THAT SHOWED 56000 MILES. THE CAR WAS WOBBLY AND UN-STEADY. WE TOOK IT TO OUR MECHANIC WHO SUGGESTED WE PUT NEW SHOCKS WHICH DID NOT HELP. WE HAD FELT A STRANGE FLOATING SENSATION THE DAY BEFORE WHILE DRIVING ON THE INTERSTATE. THE AFTERNOON OF THE INCIDENT WE HEARD A NOISE IN THE REAR AND THE CAR STARTED SHAKING VERY BAD. THE DRIVER APPLIED BRAKES WHICH CAUSED THE CAR TO SPIN AROUND AND HEAD TO THE DITCH. HE GOT IT BACK ON THE ROAD, APPLIED BRAKES AGAIN, AGAIN LOST CONTROL, FINALLY GOT IT STOPPED. WITNESS HEARD A METALIC SOUND BEFORE, WENT BACK LATER AND PICKED UP A 2 1/2 INCH BOLT WHICH WAS MISSING FROM THE CONNECTION BETWEEN THE STABLIZER BAR AND REAR AXLE. I FEEL THIS IS AN EXTREME DANGER. WE FEEL THERE WAS A DEFECT IN THE REAR SUSPENSION ALL ALONG. WE REPLACED THE BOLT BUT THE CAR IS STILL WOBBLY AND SHAKEY IN THE REAR. THANKS FOR ANY INFORMATION YOU CAN SUPPLY. DT
CONSUMER NOTICED THAT THREE OF THE VEHICLES POWER WINDOWS WOULD NOT GO UP OR DOWN, THE POWER WINDOW MOTOR NEEDED TO BE REPLACED. *TS *JG *NLM
CONSUMER STATE WHILE TRAVELING WITH VEHICLE HEAD LIGHTS ON HEAD LIGHTS GIVES OFF POOR LIGHTING. DEALE SHIP AND MANUFACTURE HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. MR
CONSUMER STATES THAT THE METAL BRAKE LINES RUSTED IN HALF WHILE THE CONSUMER WAS DRIVING. CONTACTED DEALER PLEASE PROVIDE FURTHER INFORMATION. MR REFERENCED IN RQ03-004
BRAKE FAILURE WHILE DRIVING. VEHICLE CHECKED BY DEALER, WHO DETERMINED THAT REAR BRAKE LINES WERE COMPLETELY RUSTED/DISINTEGRATED. *AK REFERENCED IN RQ03-004
WHILE DRIVING VEHICLE LOST ALL BRAKING POWER WHEN BRAKE PEDAL WAS APPLIED. OWNER HAD VEHICLE TOWED TO DEALERSHIP, AND WAS INFORMED THAT STEEL BRAKE LINE HAD RUSTED IN TWO PLACES. THIS CAUSED SEVERE LOSS OF BRAKE FLUID. PLEASE DESCRIBE DETAILS. *AK REFERENCED IN RQ03-004
VEHICLE WAS GOING APPROXIMATELY 25MPH AND INNER TIE ROD ON FRONT LEFT HAND SIDE FELL OFF. VEHICLE CAME TO A SCREECHING HALT, AND WAS UNABLE TO OPERATE THERE AFTER. THERE WAS NO WARNING. DEALER WAS NOTIFIED. *AK THE DEALER STATED THAT THE TIE ROD HAD DETERIORATED PRIOR TO THE INCIDENT. SCC
WHILE DRIVING, VEHICLE LOST POWER/STARTED JERKING, AND WOULD ONLY GO UP TO 5 MPH. TOOK VEHICLE TO DEALERSHIP WHO INFORMED CONSUMER THAT FUEL TANK HAD RUSTED.*AK THE FUEL PUMP ALSO HAD RUSTED OVER. *JG
ANTILOCK SYSTEM LIGHTS CAME ON AND STAYED ON ALL DAY. TOOK VEHICLE TO DEALERSHIP INFORMED HER SYSTEM WAS BROKEN. IT HAD NEVER BEEN USED. REPLACED PARTS TWICE. *AK
CONSUMER HAVING PROBLEMS WITH ENGINE COOLING SYSTEM, MOTOR STAYS HOT.*AK
WHILE DRIVING 5MPH FRONT END COLLAPSED AND DRAGGED DUE TO LOWER BALL JOINT FAILURE. DEALER REPLACED BALL JOINT ASSEMBLY. *AK
PARKING BRAKE WOULD NOT ENGAGE. DEALER WAS CONTACTED AND INFORMED CONSUMER THAT PARKING BRAKE SUPPORT BRACKET BROKE. *AK *TT
WHILE DRIVING THE BRAKE PEDAL WENT TO THE FLOOR. THE RED BRAKE LIGHT ON THE DSHBOARD CAME ON. DEALER CLAIMS TWO SECTIONS OF BRAKE LINES "RUSTED" OUT AGAINST FRAME. I ALSO OWN A 1992 MERCURY GRAND MARQUIS LS AND THE DEALER HAS STATED THAT THIS CAR ALSO HAS RUSTED BRAKE LINES ALONG THE FRAME.*AK REFERENCED IN RQ03-004
MY WINDOW REGULATOR ASY FAILED ON THREE DOORS,LEFT FRON/LEFT REAR/RIGHT FRONT/I'M AFRAID TO PUT THERIGHT REAR DOWN FOR FEAR IT ALSO WILL BREAK.AT A COST OF $247.11 EACH WINDOW I REALY CAN NOT AFFORD IT.AS YOU CAN SEE I NEED ALL THE HELP THAT I CAN GET.WAS THERE A RECALL ON THIS PROBLEM?PLEASE INFORM ME OF ANY HELP THAT MIGHT BE POSSABLE.THANK YOU FOR YOU'R TIME AND TROUBLE, [XXX]/*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
VEHICLE WOULD NOT START.CONSUMER LATER NOTICED THAT FUEL WAS LEAKING FROM UNDER VEHICLE. CONSUMER HAD VEHICLE TOWED. DEALER REPLACED FUEL PUMP/ FUEL FILTER, AND FUEL REGULATOR. PLEASE PROVIDE FURTHER INFORMATION. *AK
I WAS BACKING UP AT A GAS STATION AND THE REAR TIRES STARTED TO SPIN AND THE CAR MADE A NOISE LIKE I RAN OVER A BUNCH OF TRASH CANS. I PUT THE CAR IN DRIVE AND IT WENT FORWARD LIKE IT WAS SHOT OUT OF A CANNON. I APPLIED THE BRAKES AND THE CAR WOULDN'T STOP. I WENT OVER AN EMBANKMENT, AND THE CAR WENT UP INTO THE AIR INTO A DITCH. THE AIRBAGS DEPLOYED AND THE DRIVER AIRBAG BURST OPEN AND TORE MY SHIRT TO SHREDS.I RECEIVED MULTIPLE CONTUSIONS ON THE UPPER CHEST, AND SEVERE CONTUSIONS TO THE LEFT BREAST. UNDER MY CHIN I RECEIVED CONTUSIONS AND BURNS.*AK
CONSUMER WOULD BE TRAVELING ABOUT 70MPH ON HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WOULD SHUT ITSELF OFF. DEALERSHIP WAS AWARE OF PROBLEM.*AK
WHEN CONSUMER PUT VEHICLE INTO REVERSE VEHICLE ACCELERATED FORWARD OR BACKWARDS. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO LOOK AT VEHICLE. *AK
WHILE VEHICLE WAS PARKED AND CONSUMER WAS LOWERING THE WINDOW, THE WINDOW MECHANISM BROKE. THIS CAUSED WINDOW TO FAIL TO BE LOWERED OR RAISED ON DRIVER'S SIDE.*AK *SLC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHENEVER ABS LIGHT COMES ON AND HAS TO APPLY BRAKES, THERE WOULD BE NO BRAKES. IF ABS LIGHT GOES OUT SOMETIMES, BRAKES WOULD BE ENGAGED. BRAKE PEDAL WOULD JUMP UP AND DOWN. TOOK TO MECHANIC, AND WAS INFORMED THAT PROBLEM WAS BRAKE MODULE, AND IT NEEDED TO BE REPLACED.*AK
WHILE ACCELLERATING GRADUALLY AT 35-40 AND 45-55 MILES PER HOUR, THERE IS A LOT OF VIBRATIONS AND JERKING MOTIONS IN THE TRANSMISSION DURING SHIFTINGS
WHILE ENTERING A HIGHWAY THE BALL JOINT BROKE DROPPING THE FENDER OVER THE RIGHT FRONT TIRE, THE CONSUMER BELIEVES THE RECALL SHOULD NOT BE LIMITED TO LINCOLN VEHICLES. NLM
WHILE TRAVELING ON HIGHWAY AND WHEN TIRES TOUCHED CENTER GROVE OF HIGHWAY VEHICLE WOULD STALL. DEALER STATE VEHICLE CRASH CUT OFF SYSTEM FAILED, CAUSING VEHICLE TO STALL. *AK THE CONSUMER THINKS HIS VEHICLE WOULD SHUT DOWN IF HE TRIED TO PASS THE VEHICLE AHEAD OF HIM. *YH
TIE ROD END BROKE WHILE PARKED MAKING VEHICLE INOPERATIVE. NLM
FUEL TANK FILLER NECK LEAKS BETWEEN FILLER NECK AND SEALS. A RECALL HAS BEEN ISSUED ON VEHICLE'S MAKE AND MODEL; HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN #. *AK ACCORDING TO THE DEALER, RECALL WORK WAS DONE PRIOR TO SALE OF THE VEHICLE, BUT THE PROBLEM STILL EXISTS DUE TO DEFECTIVE MATERIAL USED IN MANUFACTURING. *YH
WINDSHIELD HAD STRESS CRACKS. DEALER / MANUFACTURER NOTIFIED AND REFUSED THE CLAIM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS.*AK
FORD CONSUMER COMPLAINT DIVISION STATED THAT THEY HAD NO PROBLEMS WITH THE EGR VAL VE . MY MECHANIC STATES THAT HE'S SEEN NUMEROUS PROBLEMS WITH THE EGR VALVES ON FORD PRODUCTS. THIS ITEM SHOULD NOT HAVE FAILED AT 41,000 MILES. UPON DOING RESEARCH, IT IS APPARART THAT THIS IS A PROBLEMATIC FORD PART. IT IS ESSENTIAL FOR THE EMISSIONS SYSTEM AS WELL AS HOW THE CAR RUNS. PLEASE NOTE THAT THE DEALERSHIP WHERE THE CAR WAS PURCHASED HAS NOT BEEN NOTIFIED OF THIS PROBLEM AS IT IS ANOTHER STATE FROM WHERE I LIVE. *AK
REPORTING A HAZY COVER IN WINDSHIELD THAT CAUSED SEVERE VISIBILITY PROBLEM. EVERY PRODUCT USED COULD NOT REMOVE IT. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME.*AK
FIRESTONE TRIUMPH 2000 TIRE P215 70 R15 EXPERIENCED TREAD SEPARATION. *SLC
FIRESTONE TRIUMPH 2000 TIRE P215 70 R15 EXPERIENCED TREAD SEPARATION. *SLC
WHEN DRIVING AND UPON MAKING A LEFT HAND TURN STEERING WHEEL HUNG UP AT A 45 DEGREE POINT. DRIVER NOTED PROBLEM WAS INTERMITTENT. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
VEHICLE EXPERIENCING FUEL LEAKAGES FROM THE FUEL TANK FROM ABOVE THE RIGHT REAR WHEEL AREA. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS COVERED UNDER A RECALL, BUT THAT THE TIME FOR THIS RECALL HAD EXPIRED. *AK *ML
WHEN DRIVING STEERING WHEEL IS SO SENSITIVE THAT WHEN THE RPM IS UP, CONSUMER CAN'T CONTROL THE STEERING.*AK
SHUDDER RESULTS IN A SERIOUS HESITATION - NO POWER TO MOVE VEHICLE.
EGR VALVE FAILED. NLM
ENGINE WOULD NOT START
VEHICLE EXPERIENCED PROBLEM WITH FUEL LEAKAGES WITHIN THE FUEL TANK ASSEMBLY. DEALER NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER MANUFACTURER'S RECALL DUE TO VIN, AND REPAIRS WOULD ONLY BE DONE AT CONSUMER'S COST.*AK
PITMAN ARM JOINT FAILURE, CAUSED LOSS OF CONTROL, MIRACLE RECOVERY, NO SUBSTANTIAL DAMAGE OR INJURIES. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ELECTRICAL DASH GOES OUT WITHOUT WARNING, WHILE DRIVING VEHICLE. OWNER HAS REPLACED FUSES SEVERAL TIMES. DLR HAS SEEN 3 TO 4 TIMES. PROBLEM STILL EXISTS. *AK
FRONT END HIT THE SIDE OF ANOTHER VEHICLE AT ABOUT 60MPH, AND NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIRBAG DEPLOYED. DEALER HAS NOT SEEN VEHICLE.
VEHICLES BATTERY GOES DEAD AFTER VEHICLE HAS SAT FOR APPROXIMATELY 5 DAYS. BATTERY HAS BEEN REPLACED, ALTERNATOR CHECKED OUT . TOOK VEHICLE TO DEALER ADN DEALER COULD FIND NO CAUSE FOR FAILURE. THIS HAS BEEN AN ONGOING THING FOR THE PAST 16 MONTHS. THERE IS OBVIOUSLY A DRAIN ON THE BATTERY THAT THE DEALER CANNOT FIND. TOOK VEHICLE TO MERCURY DEALER FOR SERVICE. *AK
GEAR BOX DOESN'T INDICATES WHEN SHIFTING. WHEN CONSUMER PUT IT IN GEAR IT DOESN'T SHOW ON THE PANEL. *AK
BRAKE ROTORS ARE OUT OF ROUND/WARPED, CAUSING EXTENDED STOPPING DISTANCE, AND MAY RESULT A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
THE STEERING ARM BROKE CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. YH
NO SUMMARY
WOULD BE USING THE BRAKES TO SLOW DOWN. BRAKES WOULD MAKE A CHATTERING/ GRINDING NOISE WHEN APPLIED. HAVE BEEN TO DEALER AT LEAST 6 TIMES & MECHANIC COULD NOT LOCATE CAUSE OR DUPLICATE PROBLEM. *AK
WINDSHIELD WIPERS WILL TURN ON AND OFF INTERMITTENTLY, CAUSING POOR VISIBILITY. DEALER HAS REPLACED WINDSHIELD WIPER MOTOR. *AK
FRONT END OF THE VEHICLE COLLAPSED CLOSER TO THE GROUND AND WHEN GOING OVER BUMPS, THE FRONT END HIT THE GROUND. THIS WA S DUE TO THE FRONT COIL SPRINGS COLLAPSING. DEALER HAS TO REPLACE THE SPRINGS AGAIN FOR THE SECOND TIME. *AK
INTERMITTENTLY VEHICLE WILL SUDDENLY ACCELERATE AND JERK FORWARD. DEALER HAS BEEN NOTIFIED. *AK
HEADLAMPS DO NOT ILLUMINATE SUFFICIENTLY,NOT ENOUGH LIGHT, CAUSING POOR VISIBILITY.*AK
DEFECTIVE REGULATOR ON DRVER'S SIDE AND PASSENGER'S SIDE AUTOMATIC WINDOWS IS CAUSING WINDOWS TO BE INOPERATIVE AND WILL NOT ALLOW THEM TO ROLL UP OR DOWN.*AK
ELECTRIC POWER WINDOW REGULATOR ON BOTH THE PASSENGER AND DRIVER SIDE WINDOWS FAILED. MJS
AT 50,500 MILES PASSENGER'S SIDE WINDOW REGULATOR FAILED. DEALERSHIP REPLACED THE REGULATOR, AT 53,900 MILES DRIVER'S SIDE WINDOW REGULATOR FAILED, ALSO REPLACED BY DEALERSHIP. *AK
WHEN MOVING THE SUNVISOR TO DOWN POSITION IT IS CAUSING THE FUSE TO BLOW. *AK
PLASTIC REGULATOR WHICH HOLDS THE WINDOW UP BROKE ON THREE OCCASIONS, CAUSING THE WINDOW TO FALL WITHIN THE DOOR PANEL, REPLACED ALL FOUR WINDOWS AS WELL AS THE REGULATOR. *AK
FUSE THAT WORKS THE HORN AND CRUISE CONTROL KEEPS BLOWING OUT. FUSE HAS BEEN REPLACED 15 TIMES WITHIN A 2 MONTH PERIOD. THE DEALER IS AWARE OF THE SITUATION. PROBLEM HAS NOT BEEN CORRECTED. *AK POSSIBLE CLOCKSPRING FAILURE. *YH
NO SUMMARY LISTED. *AK
WHEN VEHICLE WAS PARKED IT CAUGHT FIRE WHEN OWNER WAS AWAY. FIRE CAUSED BY FAULTY ELECTRICAL WIRE SHORTING OUT IN THE INTERIOR DOME LIGHT. INTERIOR ROOFING FELL ONTO SEATS AND MATS INSIDE OF VEHICLE. VEHICLE AT DEALER'S BEING REPAIRED. CAR HAD EXPERIENCED PREVIOUS ELECTRICAL PROBLEMS. INSURANCE COMPANY PAID FOR REPAIRS, PROBLEM HAS NOT REOCCURRED SINCE. *AK *ML
WHILE MAKING A SHARP TURN THE DRIVER'S AIR BAG FALLS INTO DRIVER'S LAP. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FUTHER INFORMATION. *AK
WHEN DRIVING POWER STEERING WHISTLES. U-TURNS THE WHEEL SLIGHTLY AND MAKES A SHARPER TURN THAN APPLIED. DEALER CAN'T DO ANYTHING. *AK
CONSUMER EXPERIENCING ONGOING PROBLEM WITH TRANSMISSION. AT TIMES COMES TO A COMPLETE STOP. VEHICLE WOULD ESITATE BEFORE IT TAKES OFF. TOOK VEHICLE TO DEALER FOR REPAIRS. DEALER REPLACED TORQUE CONVERTER AND REPROGRAMMED PCM. *AK
ABS WARNING LIGHT ILLUMINATES, INDICATING MALFUNCTION WITHIN ABS SYSTEM. THE MANUFACTURER PUT THE SENSOR ASSEMBLY ON THE WRONG SIDE OF THE VEHICLE--LEFT REAR INSTEAD OF RIGHT REAR. IF DONE CORRECTLY THERE WOULDN'T HAVE BEEN A PROBLEM. *AK.ET.
ABS BRAKES FAIL AT 10 MPH. THE BRAKE PEDAL LOCKS UP AND LETS GO. ABS LIGHTS COME ON ON DRY PAVEMENT. TURNED CAR OFF AND COMPUTER RESETS ITSELF. DEALER CONTACTED, AND CANNOT REMEDY THE PROBLEM. *AK
VEHICLE EXPERIENCED SUDDEN ACCELERATION ON TWO OCCASIONS.
DIRECTIONAL LIGHTS IN VEHICLE DO NOT FUNCTION WHILE DRIVING. PROBLEM IS INTERMITTENT. DEALER CANNOT DUPLICATE PROBLEM. *AK
GREASE FITTINGS WERE OMITTED BY THE MANUFACTURER. LOCAL MECHANIC REPLACED THE IDLER ARM AND PUT ON GREASE FITTINGS AND LOWER BALL JOINTS . THE MANUFACTURER HAS BEEN NOTIFIED. *AK
CALIPERS STICK RESULTING IN DAMAGE TO OTHER BRAKE COMPONENTS.
CLOGGED THROTTLE VALVE IN THE ENGINE.
BRAKE CALIPERS STICK CAUSING DAMAGE TO OTHER BRAKE COMPONENTS(PADS/ROTORS) RESULTING IN EXTENDED STOPPING DISTANCES.
ABS BRAKES LIGHT COMES ON FOR NO REASON. VEHICLE WOULD VIBRATE WHEN BRAKES ARE APPLIED & ABS LIGHT IS ON. TOOK TO MECHANIC & HAD PADS & ROTORS REPLACED. THE PROBLEM WITH BRAKES IS STILL PRESENT. ALSO, PUTMAN ARM/IDLER ARM WEAR OUT DUE TO DESIGN. *AK
STRONG GAS FUMES.
THE FRONT END OF THE VEHICLE HIT ANOTHER VEHICLE ON THE SIDE A T 45MPH, AND DRIVER'S SIDE AIRBAG DID NOT DEPLOY. DEALER HAS VEHICLE NOW. *AK
THE DRIVER'S SIDE REARVIEW MIRROR IS VERY LARGE AND IMPAIRS VISION. PASSENGER'S REARVIEW MIRROR IS ALSO LARGE. *AK
REAR SHOCK ABSORBER FAILED.
ELECTRONIC DASH FAILED.
EXCESSIVE WEAR AND WARPING OF THE FRONT BRAKE ROTORS, CAUSING VEHICLE TO VIBRATE WHEN APPLYING BRAKES. *AK
VIOLENT DEPLOYMENT OF AIR BAG DURING COLLISION CAUSED BURNS AND INJURIES TO CONSUMER.
VEHICLE SHUDDERS WHEN SHIFTING GEARS. THIS IN AN INTERMITTENT PROBLEM AND OCCURS MORE FREQUENTLY WHEN THERE IS LOW LOAD ON ENGINE AND WHEN TRANSMISSION IS TRYING TO SELECT GERAS. *AK
ABS BRAKE LIGHT STAYS ON.
REAR BRAKE PROBLEMS.
ODOR OF GAS FUMES ENTER VEHICLE.
BATTERY FAILED.
FUSE BLEW OUT.
CIRCUIT BREAKER FAILED.
POWER LOCKS FAILED.
AIR CONDITIONING FAILED.
LOW BEAM HEADLIGHTS ARE INADEQUATE, CAUSING POOR VISIBILITY.
TRANSMISSION SLIPS WHEN ITS SHIFTED INTO OVERDRIVE.
DRIVING VEHICLE ABOUT 35 MPH; ABS KICKS IN FOR NO REASON; VEHICLE WOULD VEER TO RIGHT. WHEN IT HAPPENS; BRAKE PEDAL WOULD BE HARD TO PRESS TO SLOW DOWN; TOOK TO DEALER & FOUND NOTHING WRONG. MANUFACTURER SAYS NO PROBLEM EXISTS W/ABS. *AK
CONSUMER STATES THAT WHEN CAR IS TURNED OFF, KEY OUT OF IGNITION, CAR STILL RUNS. DEALER HAS THE CAR FOR INSPECTION AND FOUND THAT THE IGNITION CABLE CAME LOOSE. *AK
STEERING TIE ROD FAILURES.
WHEN STARTING THE VEHICLE AND FOOT IS APPLIED TO BRAKES, VEHICLE GOES INTO A HIGH IDLE AND OPEN THROTTLE POSITION, PRESSED FOOT ON BRAKES TO STOP VEHICLE. *AK
DRIVING APPROXIMATELY 65MPH, TURNED STEERING SLIGHTLY TO THE LEFT, WENT TO RECOVER AND VEHICLE STEERED TOO MUCH TO THE RIGHT. VEHICLE GOT INTO ROCKING MOTION AND ALMOST LOST CONTROL, .DOESN'T KNOW WHAT THE PROBLEM IS OR WHAT IS CAUSING IT. *AK
OWNER HAS ABS BRAKES, HE STATES THAT THERE IS A VIBRATION IN HIS BRAKES WHEN THEY ARE USED; ALSO, VEHICLE PULLS TO THE RIGHT, DEALER REPLACED PADS AND ROTORS BUT OWNER IS STILL HAVING A PROBLEM. *AK
ON THREE DIFFERENT OCCASIONS THE BRAKE ROTORS WERE REPLACED AND ONCE THE PADS WERE ALSO REPLACED. *AK
THE BRAKE ROTORS HAVE BEEN TURNED/ CUT DOWN AND REPLACED BY DEALER AND STILL HAVING THE PROBLEM . *AK
SUDDEN REVERSE ACCELERATION.
WHEN DRIVING AT SPEED VEHICLE WANDERS FROM LEFT TO RIGHT, CANNOT BE KEPT ON THE HIGHWAY, CAUSING LOSS OF CONTROL. *AK DEALER STATED TO CONSUMER THAT THE DARTING, WANDERING, AND LOSS OF CONTROL AT HIGHWAY SPEED WAS CAUSED BY THE NEW VARIABLE SPEED POWER STEERING. *SLC
LIGHT CONTROL MODULE FAILED PRIOR TO RECALL, CAUSING LOSS OF ALL INTERIOR/EXTERIOR LIGHTS WHILE DRIVING.
DUE TO THE DESIGN OF THE HORN ON THE STEERING WHEEL, IT IS HARD TO LOCATE HORN IN AN EMERGENCY.*AK
VEHICLE WAS PARKED WITH ENGINE RUNNING AND JUMPED OUT OF GEAR INTO REVERSE AND HIT IMPACT 5:00 POSITION , HITTING A PARKED VEHICLE. *AK
505-622-0875, AT LOW IMPACT SPEED 15MPH, DRIVER'S AND PASSENGER'S AIR BAGS DEPLOYED, CAUSING DAMAGES TO INTERIOR OF VEHICLE, BROKE WINDOW, CRACKED DASHBOARD. *AK
VEHICLE WAS PARKED ON A HILL FACING DOWN HILL ROLLED FORWARD, PARKING PAWL LOCKING GEAR WAS BROKEN. *AK
CONSUMER STATES THAT AT 8,000 MILES ROTORS AND PADS WERE REPLACED AND AGAIN AT 12,000 MILES.*AK
THE DRIVER'S SIDE AIR BAG DEPLOYED WHILE DRIVING WHICH CAUSED THE CONSUMER TO RUN INTO A PARKED VEHICLE. PLEASE DESCRIBE THE ACCIDENT. *AK
WHEN DRIVING IN RAIN OR THROUGH PUDDLES OF WATER THE CAR LOSES STEERING, BRAKES AND POWER, CAUSING THE CAR TO STOP AND IT TAKES AWHILE FOR IT TO STARTUP AGAIN. PLEASE DESCRIBE.*AK
WHILE PULLING INTO PARKING LOT, ENGINE SUDDENLY ACCELERATED WIDE OPEN, HIT CURB, BRAKES APPLIED, NO PRIOR WARNING, BOTH AIRBAGS DEPLOYED. *AK
VEHICLE RQUIRES CONSTANT CORRECTIVE STEERING ACTION TO MAINTAIN A PROPER POSITION IN A TRAFFIC LANE. THIS CONDITION IS PARTICULARLY NOTICEABLE AT HIGHWAY SPEEDS. *AK
LOWER CONTROL ARMS CRACKED WHERE THEY MEET THE FRAME, CAUSING THE VEHICLE TO WANDER.
EXCESSIVE PLAY IN STEERING.
VEHICLE DRIFTS RIGHT TO LEFT AT A 45 DEGREE ANGLE CONTINUOUSLY, MAKING IT DIFFICULT TO STEER. *AK
THE DEALERSHIP HAS NO INFORMATION ON RECALL AND THEY ARE REFUSING SERVICE (96V045000).*AK CONSUMER STATES DEALRE HAS SINCE CALLED AND THEY SAID THEY WOULD SERVICE HIS VEHICLE IN THE NEAR FEATURE.*JB
NO DEPLOYMENT OF DRIVERS AIR BAG IN COLLISION. *DH
NO DEPLOYMENT OF PASSENGERS AIR BAG IN COLLISION.
PLANO LINCOLN MERCURY 95S24. CONTACTED THE DLR IN JANUARY. CALLER WAS INFORMED PARTS ARE NOT AVAILABLE. CALL AGAIN IN APRIL. *AK CONSUMER RECEIVED NOTIFICATION IN NOV 1995.*JB
CONSUMER HAS A LEASED CAR, AT NIGHT THE LIGHTS ARE NOT BRIGHT ENOUGH, AFFECTS HIGH BEAM. PLEASE DESCRIBE . *AK
HEADLIGHTS ILLUMINATE ROAD SURFACE POORLY. PLEASE DESCRIBE DETAILS. *AK
HEADLIGHTS ILLUMINATE ROAD SURFACE POORLY. PLEASE DESCRIBE DETAILS. *AK
CAR ROLLED BACKWARDS WITH TRANSMISSION IN PARK, CAUSING ACCIDENT. *DH
WINDSHIELD WIPER INOPERATIVE. *SD
BRAKES FAILED. *DSH
MOTOR MOUNTS MAKE POPPING SOUNDS DUE TO POOR DESIGN.
WATER ENTERS ENGINE COMPARTMENT, DUE TO LACK OF GUTTER TO CARRY WATER FROM ENGINE, WATER CONTACTS BATTERY/FREEZES, CAUSING BATTERY TO CRACK. *SD
THE VEHCLE HAS HAD FOUR ELECTRONIC PROBLEMS. THE DASH STARTED SMOKING. THE INTERIOR LIGHTS WENT OUT, THE HEADLIGHTS WENT OUT TWICE. PLEASE DESCRIBE. *AK
THE VEHCLE HAS HAD FOUR ELECTRONIC PROBLEMS. THE DASH STARTED SMOKING. THE INTERIOR LIGHTS WENT OUT, THE HEADLIGHTS WENT OUT TWICE. PLEASE DESCRIBE. *AK
STEERING WHEEL LOOSE. *SD
WINDSHIELD WIPERS FAILED, CAUSING POOR VISIBILITY. *SD
RECEIVED RECALL NOTICE CAMPAIGN 95V189000,95S24, CONTACTED DEALER, RECALL PART WAS IMPROPERLY INSTALLED, WHEN FOUND TO BE PLACED IN BACKWARD, PER SECOND DEALER. *JB
HORN BUTTONS ARE TOO SMALL TO LOCATE WHILE TURNING. PLEASE DESCRIBE DETAILS. TT
WINDSHIELD WIPERS INOPERATIVE DUE TO ICE BUILD UP. TT
WINDSHIELD WIPERS INOPERATIVE DUE TO ICE BUILD UP. TT
REAR END DRIFTED OVER INTO ADJOINING LANE, RESULTING IN AN ACCIDENT. *AK
EXCESSIVE EFFORT NEEDED TO GET VEHICLE OUT OF A LEFT TURN. *AK
EXCESSIVE EFFORT NEEDED TO GET VEHICLE OUT OF A LEFT TURN. *AK
WHEN MAKING A LEFT TURN ITS HARD TO TURN THE WHEEL BACK . TT
MASTER CYLINDER LEAK. *SD
LACK OF ACCELERATOR PEDAL LINKAGE SCREW, CAUSED SUDDEN ACCELERATION. *SD
THE OIL COOLING HOSE BUSTED AND SPRAYED OIL ALL OVER THE ENGINE AND CAUSED A LOT OF SMOKE. PLEASE DESCRIBE. TT
HEAD LIGHTS ILLUMINATE POORLY W/DEALERSHIP NOT ABLE TO ADJUST. PLEASE DESCRIBE DETAILS. TT
WHILE DRIVING VEHICLE WENT INTO OPEN THROTTLE POSITION IMPACT 12:00 POSITION SPEED UNKNOWN, REPLACEMENT OF THE THROTTLE FLOAT SENSOR SCREW LINKAGE. TT THE SUDDEN ACCELERATION RESULTED IN ACCIDENT EVENTHOUGH THE CONSUMER JAMMED THE BRAKES TO STOP THE VEHICLE. *YH
TWO SMALL HORN BUTTONS EACH APPROXIMATLEY 1 SQUARE INCH, POORLY PLACED AND DIFFICULT TO FIND AND ACCESS DURING ROUTINE DRIVING. PLEASE DESCRIBE DETAILS. TT
GAS TANK LEAKING. TT
DRIVING THE VEHICLE AT A SPEED 5MPH, WENT INTO OPEN THROTTLE POSITION, VEHICLE WENT OUT INTO THE 2 NORTH BOUND LANE IMPACT 1-2 POSITION TT *JB THERE WAS ONE INJURY IN INCIDENT. *SLC
CHROME ON DASHBOARD REFLECTS THE SUNLIGHT ONTO THE SIDE REARVIEW MIRROR, CAUSING POOR VISIBILITY. *SD
FRONT PASSENGER'S POWER WINDOW FAILS INTERMITTENTLY DURING HOT WEATHER. *SKD
WHEN MAKING A RIGHT TURN THE STEERING WHEEL STICKS AND WILL NOT COME BACK AND KEEPS THE CAR GOING TO THE RIGHT. PLEASE DESCRIBE. TT
HEADLIGHTS DO NOT SUFFICIENTLY LIGHTUP DURING NIGHT DRIVING DRIVING. *AK
NUT FELL OFF THE LOWER LEFT FRONT BALL JOINT, RESULTING IN FRONT END DIVE. TT
AUTO. IN PARK WHEN CONSUMER PUT IN DRIVE, CAR ACCELERATED FORWARD WHILE MAKING A QUICK LEFT TURN TO AVOID WOODED AREA. TT
RIGHT FRONT TIRE CAME OFF DURING ACCIDENT. *AK
VEHICLE HAS A TENDENCY TO WANDER FROM SIDE TO SIDE. WAS TOLD BY WEST PALM BCH., LINCOLN MERCURY FRONT CHECKS OUT FINE. PLEASE DESCRIBE DETAILS. TT
FORD SHOULD NOTIFY THE OWNER SOONER THAN 30-60 DAYS IN ADVANCE. TT
STEERING GEAR BOX PROBLEM, CAR WANDERS WITH STEERING ADJUSTMENTS OVER 45MPH. TT
DRIVER'S AND PASSENGER'S AIRBAGS DEPLOYMENT WERE VIOLENT, RESULTING IN INJURIES. *TW
DURING FRONT END COLLISION AT 40MPH OR MORE, DRIVER'S AIRBAG DEPLOYED, DRIVER SUSTAINED CHEMICAL BURNS. TT
DURING FRONT END COLLISION AT 40MPH OR MORE, PASSENGER'S AIRBAGS DEPLOYED, FRONT SEAT PASSENGER SUSTAINED CHEMICAL BURNS. TT
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