57 consumer complaints have been filed with NHTSA for the 2010 Mazda Mazda5. Click any complaint to view the full owner description.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMJanuary 26, 2024
On several occasions, most of which happened while in motion, my vehicle has stalled out of the blue with no warning. It seems to mostly happen when I’m slowing down or when I’m making a right hand turn and try to accelerate, suddenly there’s no power to the engine. I have to put the vehicle into park and restart it. Twice while slowing down for a red light. Twice immediately after making a right handed turn, and once, when entering roundabout, after yielding. This is happened at least five times. The most recent incident occurring in August 2023.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMJanuary 18, 2024
The Mazda 5 was in a minor collision. The vehicle rear-ended another vehicle in stop-and-go traffic. Both vehicles were in motion, approximate speed of the Mazda 5 was 15MPH or less. The front seat airbags deployed. The other vehicle had rear bumper damage but the Mazda 5 immediately had smoke and flames under the hood. Thankfully, all four occupants immediately exited the vehicle to safety. The Mazda 5 quickly burned completely. Police and firefighters came to the scene and everyone agreed that the Mazda 5 fire was not commensurate with the extent of the collision and likely speed of impact. I am concerned there was a major safety defect that caused it to be engulfed in flames.
UNKNOWN OR OTHER,ENGINEJune 20, 2023
My check engine light came on. We took it to a mechanic who hooked it up to the computer. It read DTC p2096. When the mechanic looked it up, he noticed that there was a recall issued previously on this specific problem. The description said Target EF feedback system to lean- manual and automatic transmission. When plugging in my VIN number it said it was not affected. But my question is if I'm having the same problem and it affected the same year that my vehicle was made, why is my vehicle not on that recall list?
TIRESApril 19, 2023
The contact owns a 2010 Mazda Mazda5. The contact stated that while inflating the driver’s side rear tire, the valve stem fractured and detached. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to tire shop for assistance. The manufacturer was not contacted. The failure mileage was approximately 165,000.
ELECTRICAL SYSTEMFebruary 15, 2022
While driving the car started lurching when accelerating. I noticed somebody else mentioned this recently when their car reached 180,000, which is when mine started doing the same thing. When this started happening my transmission light and my traction control light came on and my car was no longer operable. And by that I mean I could not accelerate or shift the vehicle into reverse, park, or neutral. This happened while driving 60 mph on the highway and almost caused an accident as I could no longer accelerate. I had the vehicle taken to a transmission shop and had the transmission control module replaced, but the car continued to have the same problem.
ELECTRICAL SYSTEM,ENGINEJanuary 9, 2022
Random intermittent stalling of the car starting about 100,000 miles. Car suddenly shuts down while driving, most notably while decelerating but sometimes while cruising along. It actually surged and bucked once recently, (Dec 2021 ~ 180,000 miles), while pulling up to a stop. This is causing me to feel increasingly unsafe in this vehicle as it could cause an accident since I have no control whatsoever during these occurrences. Very frightening and risky. Have feared for my life a couple times given the particular timing of the occurrence.
UNKNOWN OR OTHERSeptember 4, 2021
The glue and seal around back windshield glass is separating. Glass is loose and rattles. This appears to be an ongoing issue with Mazda. The defects can cause window to separate while driving resulting in flying debris hitting another vehicle.
UNKNOWN OR OTHERAugust 30, 2021
Vehicle has a several rust problem for last 3-4 years. It develops mostly on the body panel surrounding the rear wheel on the passenger side. I have come across several other Mazda 5 with similar issue. A mechanic also confirmed noticing this issue with Mazda 5s. The Mazda 5 models after 2010 does not seem to be impacted by this problem though. Additionally my other car, Suzuki Aerio which is much 6 years older (2004 model) that was subjected to similar handling and parking conditions does not have an iota of rust on the body
STEERINGSeptember 1, 2019
JULY 29, 2019 VEHICLE IN MOTION ON EXPRESSWAY. SUDDEN LOSS OFF POWER STEERING WHICH LEFT ME WITHOUT THE ABILITY TO TURN STEERING WHEEL. AFTER APPROXIMATELY 90 SECS POWER STEERING RETURNED TO NORMAL. EXITED EXPRESSWAY AND CHECKED POWER STEERING FLUID LEVELS. FLUID LEVELS WERE CORRECT ACCORDING TO MANUFACTURER RECOMMENDATION. CONTINUED TO OPERATE VEHICLE BUT STAYED ON CITY STREETS. EXPERIENCED INTERMITTENT LOSS OF POWER STEERING WHILE NAVIGATING THROUGH A WALMART PARKING LOT. AUGUST 27, 2019 STARTED VEHICLE AT MY RESIDENCE. VEHICLE IS ALWAYS PARKED IN OUR GARAGE. POWER STEERING NOT ENGAGING. DROVE TO TUFFY DEALER FOR INSPECTION. TECHNICIAN STATES POWER STEERING PUMP HAS FAILED.
AIR BAGSJuly 5, 2019
AIRBAG LIGHT FLASHES ON DASHBOARD WHEN THE CAR IS TURNED ON AND WHILE DRIVING.
STRUCTUREFebruary 8, 2019
REAR SLIDING DOORS OF MAZDA 5 ARE FREEZING SHUT WHEN PULLING ON HANDLE DOOR OPENS SLIGHTLY AND FRREZES. DOOR THEN CANNOT BE OPENED OR CLOSED AND THEN HAVE TO DRIVE CAR WITH A PARTLY OPENED REAR DOOR. THIS IS HAPPENING ON BOTH REAR DOORS. THE VEHICLE WAS PARKED DURING THE DAY IN A CARPARK. THIS HAS NOW HAPPENED ON 6 SEPARATE OCCASIONS AND IS VERY UNSAFE. DOOR LATCH IS FREEZING AND WILL NOT OPEN OR CLOSE REAR SLIDING DOORS. DOOR WILL START TO OPERATE NORMALLY ONCE CAR IS DRIVEN INTO A HEATED GARAGE AND RETURNS TO ABOVE FREEZING TEMPERATURES.
STEERINGDecember 23, 2018
****NOTE - VIN AND MODEL LISTED DON'T MATCH**** POWER STEERING FLUID LEAK ## VIN PASSED ## MAZDA 5 2010 ## *TT
AIR BAGSDecember 15, 2018
I HAVE HAD MY AIRBAG LIGHT ON MY DASHBOARD TURN ON. THIS IS THE THIRD TIME IT DOES THAT. I'M SCARED IT'S GOING TO EXPLODE ON ME WHEN I'M DRIVING. PLEASE LET ME KNOW IF THERE'S A RECALL FOR THE CAR I HAVE. DRIVING WITH A SCARE FEELING IS NOT GOOD.
AIR BAGSJune 5, 2018
THE AIRBAG SENSOR IN MY VEHICLE WHEN OFF ONE DAY. I HAVE NOT BEEN AN ANY ACCIDENTS THAT WOULD HAVE TRIGGERED THE AIRBAG. I HAS CONTINUED TO GO OFF AND ON AND IT DOESN'T MATER IF I AM PARKED OR IN MOTION. I HAVE TAKEN TO DEALERSHIP AND OTHER MECHANICS (FOR SECOND OPINION) AND THEY BOTH STATED THAT THE AIRBAG SYSTEM IS DEFECTIVE AND WILL NOT WORK PROPERLY IN AN ACCIDENT. I HAVE CHECKED FOR RECALLS AND HAVE FOUND NON. BUT I HAVE FOUND MANY OTHER MAZDA5 2010 OWNERS WHO ARE HAVING THE SAME EXACT PROBLEM WITH THEIR AIR BAGS. I WOULD LIKE FOR SOMEONE TO INVESTIGATE THIS AND ADD IT TO A RECALL, BEFORE SOMEONE IN MY FAMILY IS KILLED OR INJURED IN AN ACCIDENT.
WHEELSJune 1, 2018
CORRODED TIRE PRESSURE SENSOR CAUSED SUDDEN LOSS OF AIR AND TIRE "EXPLODED" WHILE DRIVING ON FREEWAY AT HIGHWAY SPEED. NO POTHOLES, OBSTRUCTIONS OR OTHER IMPEDIMENTS TO CAUSE LOSS OF TIRE PRESSURE. RESULT WAS A VERY DANGEROUS SITUATION REQUIRING DRIVER TO CROSS THREE LANES OF TRAFFIC TO REACH SHOULDER. TIRE WAS "SHREDDED" NEARLY AROUND ENTIRE CIRCUMFERENCE, AND RUBBER CRUMBLED. DEALERSHIP TECH SAID PROBABLE CAUSE WAS CORROSION OF TIRE PRESSURE SENSOR. TIRE PRESSURE SENSOR WAS ORIGINAL EQUIPMENT ON VEHICLE.
STEERING,SUSPENSIONFebruary 8, 2018
FRONT SWAY BAR BUSHINGS WERE REPLACED NO LESS THAN 3 TIMES BY THE DEALER UNDER WARRANTY. THE SYMPTOM IS A CLUNKING OR THUMPING NOISE ON ROUGH OR WASHBOARDED ROADS. THE SWAY BAR IS .908 INCHES IN DIAMETER AND THE WALL THICKNESS OF THE BUSHINGS IS APPROXIMATELY .25 INCHES. THEY ARE RUBBER FROM MAZDA AND APPARENTLY, CHANGING THEM EVERY 20K MI OR SO ARE NOT ADEQUATE FOR THE APPLICATION. SEEMS THAT THERE IS A KNOWN ISSUE BY MAZDA FOR THIS BUT ONE OF THE BUSINING THAT WAS JUST REMOVED 2/3/18 WAS TORN NEARLY IN HALF ACROSS BETWEEN THE SWAY BAR AND THE CROSS MEMBER. IF THESE WERE IGNORED AND THE BUSHINGS COMPLETELY FELL OUT OF THE BRACKETS THER WOULD BE ENOUGH MOVEMENT OF THE SWAY BAR TO CAUSE INTERFERENCE IN STEERING THE VEHICLE DUE TO THE FULLY ARTICULATED DESIGN OF THE SWAY BAR ENDLINKS. THIS HAS THE POTENTIAL TO BE A DEADLY ISSUE.
STRUCTUREJanuary 4, 2018
WHEN THE TEMPERATURE IS BELOW FREEZING, THE DOOR DOES NOT LATCH. I BEGAN TO DRIVE THE VEHICLE AND THE DOOR SLID OPEN WITH MY CHILD IN THE SEAT CLOSEST TO THE DOOR. THERE IS A RECALL FOR THIS VERY ISSUE ON THE 2006 MAZDA 5
AIR BAGSOctober 23, 2017
THE AIR BAG LIGHT WILL NOT GO OFF AFTER DRIVING FOR A WHILE AND BLINKS FAST IN MOTION, FIRST TIME THIS HAPPENED I WAS MAKING A TURN ON CITY STREET.
STEERINGJuly 27, 2017
POWER STEERING WILL RANDOMLY FAIL WHILE MAKING TURNS. DURING THE TURN, ALL WARNING LIGHTS WILL ILLUMINATE, POWER STEERING WILL FAIL. POWER STEERING FAILURE LIGHT WILL REMAIN ILLUMINATED. VEHICLE IS EXTREMELY DIFFICULT TO CONTROL. WE HAVE AVOID AT LEAST THREE COLLISIONS BY MERE INCHES. AFTER A FEW SECONDS, POWER STEERING WILL RETURN, LIGHTS WILL EXTINGUISH. DEALER HAS NOT BEEN ABLE TO FIND A FAULT CODE AND HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. VEHICLE IS TOO DANGEROUS TO DRIVE. THIS HAS HAPPENED MULTIPLE TIMES IN THE PAST SEVERAL YEARS. IT HAS HAPPENED AT SPEEDS FROM 15 MPH TO 55 MPH.
SUSPENSION,AIR BAGS,FUEL/PROPULSION SYSTEMDecember 12, 2016
TAKATA RECALL MY FUEL TANK WAS CONTAMINAT WITH WATER AND BLACK GOOK I PAYED $900.00 TO HAVE IT FIXED WILL THE PROBLEM IS STILL THERETHENMY AIRBAG LIGHT KEEPS BLINKING ON AND OFF AND MY SUSPENCION IS OFF AS WELL THEN I PAYED $923.40 FORA RENTAL ALL THIS WAS PAYED OUT OF POCKET
ENGINESeptember 10, 2016
ENGINE SHUT OFF WHILE DRIVING ON HIGHWAY. THIS IS ABOUT MY 5TH EXPERIENCE.
AIR BAGSJune 13, 2016
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA5. THE CONTACT STATED THAT AS THE ENGINE WAS IGNITED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER AIR BAG FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
AIR BAGSMarch 13, 2016
MAYBE TAKATA RECALL - OUR MAZDA 5 WAS PARKED IN THE DRIVEWAY OVERNIGHT ON MARCH 12. WE WENT TO DRIVE THE CAR AND FOUND THE ENTIRE INTERIOR OF THE CAR WAS COVERED IN A FINE POWDER. THE GLOVE BOX WAS OPEN. WE CONCLUDED THAT THE INFLATOR FROM THE FRONT PASSENGER AIRBAG POSITION HAD GONE OFF ON ITS OWN. THE AIRBAG ITSELF DID NOT DEPLOY. WE THEN DROVE THE VEHICLE TO THE MAZDA DEALERSHIP FOR SERVICE, (ABOUT 1 MILE).
AIR BAGSMarch 1, 2016
AIRBAG LIT AND BLINKING ON THE DASH BOARD PANEL. I TOOK IT TO MAZDA DEALERSHIP TO HAVE IT CHECK BUT I WAS TOLD TO PAY $150.00 JUST TO DIAGNOSTIC TEST PLUS LABOR & PARTS WHEN REPAIR IS WILL BE DONE BY THEM. IS THIS PART OF SAFETY RECALL ? FOR AIRBAGS .
AIR BAGSFebruary 8, 2016
I BOUGHT THE CAR LAST DECEMBER 2015, AND IT IS ALREADY BLINKING. I'M NOT REALLY EXACTLY SURE WHEN IT WAS ACTUALLY STARTED THIS PROBLEM AND I BELIEVED IT'S IN THE DRIVERS SIDE "AIR BAG" .
SUSPENSIONJanuary 23, 2016
MAZDA 5 STARTED MAKING RATTLING NOISES WHENEVER I DRIVE OVER A ROUGH ROAD. I GOOGLED THE PROBLEM AND FOUND OUT IT'S VERY COMMON IN MANY CARS BUILT AFTER 2005 AND THE SOLUTION IS TO REPLACE THE SWAY BAR BUSHING. THIS WILL HAPPEN TO EVERY MAZDA 5 AND SIMILAR I.E MAZDA 3. MAZDA KNOW THERE IS A ISSUE AND NO RECALL. THE BAD BUSHING AFFECTS THE STEERING TO FEEL LESS PRECISE THAN IT USUALLY DOES, SINCE THE SWAY BAR MOVES AROUND TERRIBLY. AS THE VEHICLE CORNERS, THE CAR FEEL LESS STEADY, WITH POOR HANDLING. THERE IS A TSB OUT FOR THIS PROBLEM BULLETIN NO: 02-002/11
ENGINEAugust 17, 2015
TL* THE CONTACT OWNS A 2010 MAZDA 5. THE CONTACT STATED THAT THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BEARINGS WERE CHIPPING INTO THE ENGINE, CAUSING THE ENGINE TO KNOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.
STRUCTUREMarch 3, 2015
THE PASSENGER SIDE REAR SLIDE DOOR WOULD NOT STAY CLOSE. HAPPENED TWICE NOW. *TR
SERVICE BRAKES,ENGINEMarch 2, 2015
I WAS DRIVING AND BRAKE SLOWLY AND THE ENGINE JUST SHUT OFF ON ME. I WAS ABLE TO START THE CAR AGAIN. THERE IS NOT A WARNING AT ALL BUT JUST STOP ANYTIME THAT IT WANT TOO. *TR
TIRESFebruary 26, 2015
IN LESS THAN 12 MONTHS, WE HAVE HAD 2 "CONTINENTAL PURECONTACT WITH ECOPLUS TECHNOLOGY" TIRES FAIL IN SPECTACULAR FASHION. BOTH TIRES HAD NEARLY RIPPED IN HALF FROM SIDEWALL TO SIDEWALL WHILE DRIVING. 1 OF THE TIRES DID SO AFTER HITTING A POTHOLE, WHILE THE OTHER DID SO WHILE AT OVER 50 MPH AND NO VISIBLE DEBRIS/POTHOLES AROUND. TIRES WERE INFLATED TO AROUND 32 PSI, AND WERE BETWEEN 1 AND 2 YEARS OLD WITH 80% OF TREAD REMAINING.
LATCHES/LOCKS/LINKAGESJanuary 14, 2015
ALL CAR LOCKS AND DOORS WERE INACCESSIBLE DUE TO CONDENSATION AND FREEZING. SPOUSE AND CHILD WERE UNABLE TO ENTER CAR IN FREEZING TEMPERATURES. *TR
ENGINE AND ENGINE COOLINGJanuary 2, 2015
MY CHECK ENGINE LIGHT WHEN ON AND I WENT TO THE DEALER AND THEY SAID MY EVAPORATIVE EMISSION SYSTEM LEAK DETECTION PUMP (PART# AJ51-18-581A) NEEDED TO BE REPLACED. THIS HAPPENED AGAIN AND AGAIN; I REPLACED IT A TOTAL OF 3 TIMES IN LESS THAN 5 YEARS. FIRST TIME WAS IN 11/21/2011, THEN AGAIN ON 7/31/2013 AND AGAIN ON 1/2/2015. THERE IS AN OBVIOUS DEFECTIVE IN CRAFTMENSHIP IF I HAD TO CHANGE THE PART 3 TIMES IN LESS THAN 5 YEARS. PLEASE HELP ME. *TR
AIR BAGS,STRUCTURE,SERVICE BRAKESOctober 10, 2014
I WAS DRIVING HOME AFTER DROPPING MY THREE CHILDREN OFF AT SCHOOL. THE ROAD THAT I LIVE ON IS WOODLAKE PKWY AND THE SPEED LIMIT IS FOURTY-FIVE MPH. A LADY IN A CAR PULLED OUT IN FRONT OF ME FROM A SUBDIVISION ON MY RIGHT, SHE WAS HEADED IN MY OPPOSITE DIRECTION. I HIT HER AS I ATTEMPTED TO SWERVE AND MISS HER ONLY PROJECTING ME FURTHER AND FASTER TO MY LEFT WHERE THERE WERE TWO SETS OF TREES AND BUSHES. AFTER THE INITIAL COLLISION I THEN FOUGHT MY WAY THROUGH TREES REALIZING I HAD NO BRAKES I SLAMMED DOWN THE BRAKES AND LANDED ON SOME TREE STUBS 150 FT AWAY FROM THE CRASH SITE. MY AIRBAGS NEVER DEPLOYED. *TR
ENGINESeptember 18, 2014
TL* THE CONTACT OWNS A 2010 MAZDA 5. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE MADE A LOUD ABNORMAL NOISE. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
SEAT BELTSSeptember 8, 2014
TL* THE CONTACT OWNS A 2010 MAZDA 5. THE CONTACT STATED THAT ALL OF THE SEAT BELTS IN THE VEHICLE MALFUNCTIONED. THE BELT BUCKLES FAILED TO PROPERLY UNLATCH. THE BELT HAD TO BE VIOLENTLY PULLED IN ORDER TO EJECT FROM THE BUCKLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
SEAT BELTSJanuary 27, 2014
IN THE COLD WEATHER THE DRIVER'S SEAT BELT DOES NOT BUCKLE. IT FAILS TO "CLICK" INTO PLACE. OFTEN REQUIRES SEVERAL ATTEMPTS. ON 2 OCCASIONS THE BUCKLE WAS HELD IN PLACE AS-IF IT WAS SECURED ONLY TO SNAP OUT OF PLACE AFTER 5-10 MINUTES OF DRIVING. *TR
POWER TRAINDecember 19, 2013
AT A FULL STOP WITH MY RIGHT FOOT ON THE BRAKE, THE CAR JUMPED (AS IF BEING HIT FROM BEHIND) AND THE ENGINE BEGAN REVVING AS IF I HAD MY FOOT PRESSING DOWN AS HARD AS POSSIBLE ON THE ACCELERATOR. I HAD TO PUT THE CAR INTO NEUTRAL AND TURN THE CAR OFF TO GET IT TO STOP. THIS HAS HAPPENED SEVERAL TIMES SINCE FEBRUARY AT RANDOM INTERVALS RANGING FROM 4 MONTHS TO 1 WEEK APART BETWEEN INCIDENTS AND IN ALL DIFFERENT TYPES OF WEATHER. MAZDA'S COMPUTER IS TELLING THEM THAT PRESSURE IS BEING APPLIED TO BOTH THE BRAKE AND THE ACCELERATOR AT THE SAME TIME, AND THEREFORE THEY SAY THEY CANNOT COME UP WITH ANY OTHER CAUSE THAN THAT I AM PUTTING MY FOOT ON THE ACCELERATOR AT THE SAME TIME AS THE BRAKE. THIS IS NOT THE CASE. I VIDEO-TAPED THE LAST OCCURRENCE. THE CAR GOT UP TO 7000 RPM AND THE SUDDEN FORCE OF THE CAR JUMPING INTO GEAR ACTUALLY CAUSED THE CAR TO SLIDE EVEN THOUGH I HAD BEEN AT A FULL STOP (THIS INSTANCE WAS IN ICY CONDITIONS). I VIDEO-TAPED THE FACT THAT MY FOOT WAS NOT ON THE ACCELERATOR, BUT BECAUSE MY PHONE DOES NOT HAVE A LIGHT ON IT, THIS WAS TOO DARK TO DISCERN WITH THE DARK INTERIOR OF MY CAR. MY HUSBAND HAS ALSO BEEN IN THE CAR WHEN THIS HAS HAPPENED AND HAS SEEN THAT MY FOOT IS NOT ON THE ACCELERATOR. THE LOCAL MAZDA DEALER ALSO RODE WITH ME TO ASCERTAIN THAT I AM NOT A TWO-FOOTED DRIVER. MAZDA IS THROWING THEIR HANDS UP IN THE AIR BECAUSE THEIR COMPUTER WILL NOT PRODUCE A CODE TO IDENTIFY THE PROBLEM, WILL NOT OFFER A RENTAL CAR, WILL NOT OFFER TO REPLACE THE CAR, AND WILL NOT KEEP THE CAR LONG ENOUGH TO REPRODUCE THE PROBLEM (WHICH THEY SAY IS THE ONLY WAY THEY CAN IDENTIFY IT AND FIX IT). I EVEN ASKED THEM TO KEEP THE CAR THE LAST TIME IT HAPPENED UNTIL THEY COULD REPRODUCE IT, AND INSTEAD THEY INSTALLED A BLACK BOX DEVICE WHICH BASICALLY ENDED UP TELLING THEM NOTHING EXCEPT THAT FORCE WAS BEING APPLIED TO THE ACCELERATOR. *TR
SUSPENSION,WHEELSDecember 23, 2012
TIRES MAKE NOISE AT 25+MPH. ALSO TRIED TO ROTATE THEM, BUT THE INSIDE THREAD WORN UNEVENLY (ALSO MENTIONED HERE BY OTHERS). THE TIRE SHOP SAID THAT SHOCKS NEED TO BE REPLACED, CALLED MAZDA, BUT THEY DON'T COVER SHOCKS/STRUTS UNDER POWER TRAIN PROTECTION. ALSO A MAJOR CLUNK AT FRONT SUSPENSION, MECHANICS CAN'T FIGURE OUT. *TR
SUSPENSIONDecember 20, 2012
REAR TIRES (TOYO, SIZE 205-50R17) BECAME NOTICEABLY NOISY, AT SPEEDS OF APPROXIMATELY 25 MPH & ABOVE) DUE TO CUPPING (LOW SPOTS AND HIGH SPOTS) WEAR ON INSIDE EDGE OF TIRES. I TOOK VEHICLE TO MAZDA DEALER WHERE I WAS INFORMED THAT THIS IS CAUSED BY THE HIGH CAMBER ANGLE OF THE REAR SUSPENSION (I.E., THE TOP OF EACH REAR TIRE LEANS INWARD). THE CAMBER IS NON-ADJUSTABLE. *TR
TIRESNovember 5, 2012
WHILE CHECKING THE CUSTOMER'S TIRE PRESSURE AS PART OF AN OIL CHANGE SERVICE, THE VALVE STEM BROKE. THE VALVE STEM WAS PART OF THE TPMS SENSOR RESULTING IN THE TIRE GOING FLAT AND THE CAR TO BECOME INOPERABLE. A NEW TPMS SENSOR WAS PROCURED AND WE (THE SERVICE CENTER) HAD TO PAY THE $205.77 TO REPAIR THE FAULT. *TR
STRUCTUREJuly 11, 2012
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA 5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS AN EXCESSIVE VIBRATION COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND TWO DIFFERENT MECHANICS FOR DIAGNOSIS. THE TECHNICIANS STATED THAT THE FAILURE WAS RELATED TO A DEFECTIVE FRAME. IN ADDITION, THE DEFECT CAUSED BOTH REAR TIRES TO PREMATURELY WEAR. THE REAR TIRES HAD BEEN REPLACED TWICE WITH NEW TIRES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
TIRESApril 22, 2012
MAZDA 5 PREMATURE TIRE WEAR ON REAR TOYO TIRES. TIRES ARE CUPPING. THIS PROBLEM HAS EXISTED ON MAZDA5'S SINCE AT LEAST 2006 DUE TO CAMBER SETTINGS. THIS PROBLEM HAS BEEN REPORTED TO THE NTSB AND ON MULTIPLE WEB SITES AND TO MAZDA. *TR
TIRESApril 2, 2012
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA5 EQUIPPED WITH TOYO TIRES, SIZE 20/50/R17. THE CONTACT STATED THAT A NOTICEABLE BUBBLE WAS DISCOVERED ON THE SIDE WALL OF THE TIRE. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER SUGGESTED SENDING THEM THE TIRES FOR INVESTIGATION. THE CONTACT SENT THE TIRES TO THE MANUFACTURER FOR FURTHER INVESTIGATION AND WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 18,205.
STRUCTUREMarch 20, 2012
WHEN TRAVELING UP A SLIGHT INCLINE IN HEAVY TRAFFIC AT SLOW SPEED, THE DRIVER SIDE REAR SLIDING DOOR OPENED FULLY WITH NO OPERATOR INTERACTION WITHOUT ANY WARNING. THERE WAS NO ILLUMINATION OF THE DASH DOOR OPEN WARNING PRIOR TO THE INCIDENT. *KB
CHILD SEATJanuary 3, 2012
WE HAVE TWO SUNSHINE KIDS RADIAN XTSLS MANUFACTURED IN 09/10 AND 10/10 (MODEL # US19500) FOR OUR TWINS. THEY ARE INSTALLED REAR-FACING IN OUR 2010 MAZDA5 WITH SUPER LATCH. ON VARIOUS OCCASIONS I HAVE NOTICED THAT THE SUPER LATCH HAS BECOME LOOSE. AT FIRST I THOUGHT IT WAS DUE TO AN INSTALLATION ERROR ON MY PART, BUT I WOULD TIGHTEN THE SUPER LATCH AND HAVE A GREAT INSTALL AND HAVE THE SAME PROBLEM OCCUR. I'D SAY IT'S HAPPENED WITH BOTH SEATS AT LEAST 3 TIMES. I THINK MY CHILDREN ARE SOMEHOW BUMPING THE BUCKLE OR RESTING THEIR FEET ON IT WHILE WE ARE TRAVELING AND THIS IS LOOSENING THE BUCKLE. IT SHOULD NOT BE THIS EASY TO LOOSEN! I NOTICE BECAUSE THE SEATS BECOME VERY LOOSE AND THERE IS NO WAY THAT THE SUPER LATCH WAS NOT TIGHT AS I NOW CHECK IT EVERY TIME I PUT MY KIDS IN THE RADIANS. I'M CONTACTING DIONO TODAY ABOUT REPLACEMENT SUPER LATCHES BUT AM VERY DISAPPOINTED AFTER READING ONLINE ABOUT THERE BEING OVER 100 COMPLAINTS TO THE NHTSA ABOUT THIS PROBLEM THAT DIONO HAS NOT BEEN REQUIRED TO ISSUE A RECALL FOR THEIR SUPER LATCH. IF I WOULD HAVE KNOWN THAT THIS SEEMS TO BE A COMMON PROBLEM WITH THESE SEATS, I WOULD NOT HAVE CHALKED UP MY INITIAL PROBLEMS WITH THE SUPER LATCH TO AN ERROR ON MY PART. I WONDER HOW MANY OTHER PARENTS OUT THERE ARE DOING THAT RIGHT NOW. (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=MAZDA5, MODEL=MAZDA5). *TR
POWER TRAINNovember 18, 2011
AROUND 26000 MILES, I NOTICED MY 2010 MAZDA 5 STARTED SHOWING DIFFICULTY SHIFTING. THERE ARE 2 NOTICEABLE TIMES WHEN IT OCCURS, 1) WHEN TRAVELLING BETWEEN 30-40MPH AND YOU REMOVE YOUR FOOT FROM THE ACCELERATOR FOR 5 SECONDS OR SO AND THEN DEPRESS THE ACCELERATOR TO INCREASE SPEED, THE CAR FAILS TO RESPOND UNTIL YOU ALMOST PUSH THE PEDAL TO THE FLOOR, AND 2) WHEN ACCELERATING OUT OF A TURN OR WHEN TRAFFIC LIGHT TURNS GREEN AS YOU APPROACH SLOWLY, THE CAR FAILS TO RESPOND WHEN YOU DEPRESS THE GAS PEDAL TO ACCELERATE. I REPORTED ISSUE TO DEALER AND THE STANDARD ANSWER "UNABLE TO DUPLICATE" WAS GIVEN AND IT WAS STATED BY THE DEALER THAT A TRANSMISSION FLUSH IS RECOMMENDED AT 25K-30K MILES FOR THE MAZDA 5. I CHECKED THE MAINTENANCE SCHEDULE FOR A 2010 MAZDA 5 AND THERE IS NO INDICATION OF ANY INSPECTION OR REPLACEMENT OF TRANSMISSION FLUID FOR THE FIRST 60K MILES OF THE VEHICLE. I ALSO RESEARCHED THE ISSUE AT WWW.MAZDAS247.COM AND FOUND THIS IS A KNOWN ISSUE AND THAT A TRANSMISSION FLUSH DOES APPEAR TO FIX THE PROBLEM. MOST DEALERS CHARGE $125-150 FOR A TRANNY FLUSH AND THIS IS NOT COVERED BY WARRANTY (3YRS, 36K MILES STANDARD FOR THIS MODEL). A CAR THAT FAILS TO ACCELERATE WHEN YOU NEED IT TO AS WELL AS HAVING TO A SIGNIFICANT SERVICE MAINTENANCE NOT RECOMMENDED BY THE MANUFACTURER APPEARS TO BE AN ISSUE. HOPEFULLY YOU HAVE RECEIVED OTHER REPORTS ABOUT THIS ISSUE. *TR
AIR BAGSNovember 15, 2011
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA5. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED CONSTANTLY WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY COULD NOT DUPLICATE THE FAILURE. THERE WERE NO REPAIRS. THE VEHICLE WAS TAKEN TWICE TO THE DEALER BUT THE DEALER WAS NEVER ABLE TO DUPLICATE THE FAILURE. THE CONTACT SENT A LETTER TO THE MANUFACTURER AND WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 20,800. UPDATED 02/0812 *BF THE CONSUMER STATED DURING THE PAST SEVERAL MONTHS, THE FRONT PASSENGER AIR BAD DEACTIVATION INDICATOR LIGHT WOULD ILLUMINATE AND THEN IT WOULD BECOME DARK ON AN INTERMITTENT BASIS. UPDATED 03/2612
SERVICE BRAKES, HYDRAULICApril 1, 2011
WHEN THE VEHICLE IS AT A STOP AT A STREET LIGHT THE BRAKE PEDAL WILL DROP TO THE FLOORBOARD. HAS HAPPEN INTERMITTENTLY 3 TIMES. TOOK NEW CAR TO DEALER AND THEY COULD NOT DUPLICATE ISSUE AND WAS TOLD BY SERVICE REP THAT THIS ISSUE WILL HAPPEN IF YOUR ARE STANDING FOR LONG PERIODS OF TIME WITH THE BRAKE ON OR TOO MUCH PRESSURE ON BRAKE PEDAL. *TR
UNKNOWN OR OTHERMarch 29, 2011
FOLLOWING A SUDDEN BRAKE OF THE CAR GOING BETWEEN 40-50 MPR ON AN INCLINE THE ENGINE SHUTDOWN. I THEN PUT THE TRANSMISSION ON PARK AND TURNED OFF THE IGNITION, WAITED A MINUTE AND THEN RESTARTED THE CAR. I WAS ABLE TO CONTINUE DRIVING THEREAFTER WITHOUT ANY PROBLEMS. THIS IS THE FIRST TIME I ENCOUNTER THIS PROBLEM WITH THE CAR.
INTERIOR LIGHTING,ELECTRICAL SYSTEMOctober 20, 2010
ON MY 2010 MAZDA 5 SPORT, THE INSTRUMENT PANEL LIGHTS UP AUTOMATICALLY WHEN IT IS DARK OR DIM OUTSIDE. ON PREVIOUS YEARS OF THIS VEHICLE, AND ON ALL OTHER VEHICLES I HAVE EVER DRIVEN, THE INSTRUMENT PANEL LIGHTS UP ONLY WHEN THE HEADLIGHTS ARE SWITCHED ON. THIS IS WHAT PREVENTS PEOPLE FROM DRIVING WITH THEIR HEADLIGHTS OFF. THE SERVICE DEPARTMENT AND MAZDA CUSTOMER ASSISTANCE BOTH CONFIRMED THAT THE CONTROLS ARE WORKING THE WAY THE CAR WAS DESIGNED. THE RESULT OF THIS DESIGN CHANGE IS THAT BOTH MYSELF AND MY WIFE HAVE DRIVEN THE CAR IN THE DARK WITH THE HEADLIGHTS OFF. I HAVE TOLD MAZDA CUSTOMER ASSISTANCE THAT THIS DESIGN FLAW WILL CERTAINLY RESULT IN ACCIDENTS FROM PEOPLE DRIVING WITH THE HEADLIGHTS OFF, BUT THEY SAID THERE IS NOTHING THEY CAN DO. I HOPE THEY WILL NOT WAIT FOR SOMEONE TO HAVE A SERIOUS ACCIDENT BEFORE THEY TAKE NOTICE. *TR
STEERINGOctober 12, 2010
TL*THE CONTACT OWNS A 2010 MAZDA MAZDA5. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THE VEHICLE WAS PULLING TOWARD THE RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY CHECKED THE ALIGNMENT AND IT WAS REPAIRED. THE CONTACT WAS INFORMED THAT ALL OF THE 2010 MAZDA MAZDA5 VEHICLES PULL TOWARD THE RIGHT. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 125 AND THE CURRENT MILEAGE WAS 500.
TIRESSeptember 21, 2010
TL*THE CONTACT OWNS A 2010 MAZDA5 WITH TOYO M122 205/50P TIRES. THE CONTACT STATED THAT THE DRIVERS REAR AND FRONT TIRES HAVE FAILED. THE DRIVER SIDE FRONT TIRE DEVELOPED A LARGE BLISTER ON THE SIDEWALL. THE DRIVER SIDE REAR TEAR HAD A SCREW IN THE SIDEWALL. THE OWNER WAS NOT SURE IF THE FAILURE WAS CAUSED BY THE TIRES OR THE WHEEL DESIGN OF THE VEHICLE. MAZDA INFORMED HIM THAT THE DEFECT WAS CAUSED BY ROAD HAZARDS. THE TIRES WERE NOT REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 1228.
FUEL SYSTEM, OTHER,TIRESSeptember 14, 2010
SINCE I PURCHASED THE VEHICLE IN APRIL 2010, I HAVE HAD TO RETURN IT TO THE DEALERSHIP 2 TIMES (JUNE 15-JUNE 19, 2010 AND AUGUST 2 - AUGUST 20, 2010) FOR THE SAME SAFETY ISSUE: A DEFECTIVE FUEL PUMP. THESE 2 OCCURRENCES HAVE NOW ACCUMULATED TO 24 DAYS IN TOTAL THAT VEHICLE HAS BEEN OUT OF SERVICE IN THE 5 MONTH PERIOD OF OWNERSHIP.DATE OF 2ND OCCURRENCE! FRIDAY. JULY 30, 2010 DATE OF 1ST OCCURRENCE; MONDAY. JUNE 14, 2010 LENGTH OF REPAIR: TUESDAY, JUNE 15 - SATURDAY, JUNE 19, 2010: 5 DAYS ON MONDAY, JUNE 14, 2010 AROUND 7PM, THE VEHICLE SUDDENLY SHUT DOWN WHILE DRIVING ON HIGHWAY ROUTE 287, DURING MY EVENING COMMUTE FROM MY WORK LOCATION TO MY HOME. LENGTH OF REPAIR; MONDAY. AUGUST 2, 2010 - AUGUST 20, 2010 - 19 DAYS ON FRIDAY, JULY 30, 2010, WHILE TRAVELING ON HIGHWAY ROUTE 80, THE VEHICLE AGAIN SUDDENLY SHUT DOWN WHILE DRIVING ON THE HIGHWAY. DURING THIS INCIDENT, NOT ONLY WAS I ABOUT 80 MILES AWAY FROM HOME, BUT I WAS TRAVELING WITH 5 CHILDREN IN THE VEHICLE! AT THIS POINT, I BECAME VERY CONCERNED FOR THE SAFETY OF MY CHILDREN IN THE CAR! THE POSSIBILITY THAT AN ACCIDENT COULD OCCUR IF MY CAR LOST POWER AND ANOTHER VEHICLE IMPACTED THE REAR OF THE VEHICLE; OR IF I WASN'T ABLE TO PROPERLY STEER THE VEHICLE WAS EXTREMELY HIGH ON SUCH A BUSY HIGHWAY! AGAIN, ON TUESDAY, SEPTEMBER 14, 2010, THE CAR SHUT OFF ON NJ RT 78 (65 MPH ZONE). IT THEN CONTINUED TO TURN ON & OFF DURING STOP & GO TRAFFIC. IT EVEN SHUT OFF IN THE CREDIT UNION DRIVE UP BANKING WINDOW!!! SINCE THESE DEFECTS SUBSTANTIALLY IMPAIR THE USE, VALUE OR SAFETY OF MY VEHICLE, OR THE DEFECT IS ONE THAT IS LIKELY TO CAUSE DEATH OR SERIOUS BODILY INJURY IF THE VEHICLE IS DRIVEN. *TR
FUEL SYSTEM, GASOLINESeptember 8, 2010
2010 MAZDA 5. CONSUMER STATES THAT SHE BELIEVES THE VEHICLE HER VEHICLE IS A LEMON *TGW THE CONSUMER STATED SINCE SHE PURCHASED THE VEHICLE, SHE HAD TO RETURN IT TO THE DEALER TWICE FOR THE SAME SAFETY ISSUE; A DEFECTIVE FUEL PUMP. THE VEHICLE HAS BEEN OUT OF SERVICE FOR 21 DAYS. ON JUNE 14, 2010 WHILE DRIVING ON THE HIGHWAY, THE VEHICLE SUDDENLY SHUT DOWN. THE CONSUMER PICKED THE VEHICLE UP ON APRIL 17, 2010. ON JULY 30, 2010 WHILE TRAVELING ON THE HIGHWAY, THE VEHICLE AGAIN SUDDENLY SHUT DOWN. THE FUEL IS CURRENTLY ON BACKORDER. *JB
TRACTION CONTROL SYSTEMJune 14, 2010
RIDING OVER BUMP OR ROUGH ROAD ILLUMINATES TSC (TRACTION STABILITY CONTROL) LIGHT ON DASH. THE LIGHT SHOULD GO OFF ON IT'S OWN, BUT DOES NOT UNTIL CAR IS TURNED OFF. AFTER RE-STARTING CAR, LIGHT IS NO LONGER ILLUMINATED. DEALER SAYS LIGHT MUST BE ILLUMINATED WHEN CAR IS BROUGHT IN. ALL MAZDA ON-LINE FORUMS ACKNOWLEDGE THIS IS A KNOWN PROBLEM. *TR
AIR BAGSMay 18, 2010
FLASHING AIRBAG LIGHT WHILE DRIVING. BUT IT DISAPPEARS BY ITSELF . DEALER AND MAZDA CUSTOMER SERVICE SAY THEY CANNOT CHECK IT UNLESS IT IS FLASHING WHEN IT IS AT DEALERSHIP. IT HAPPENED SEVERAL TIMES TWO MONTHS BACK AND ALSO HAPPENED RECENTLY. UNFORTUNATELY WHENEVER WE TAKE IT TO DEALERSHIP THE FLASHING LIGHT DISAPPEARED. *TR
AIR BAGSMay 7, 2010
2010 MAZDA 5 PASSENGER AIRBAG LIGHT STAYS ON INDICATING THE AIR BAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. PASSENGER'S WEIGHT IS 99 LBS. MANUAL HAS 66 LBS AS MINIMUM WEIGHT TO ACTIVATE AIRBAG. MAZDA USA AND THE DEALER HAVE BEEN CONTACTED AND ATTEMPTS HAVE BEEN MADE TO RECALIBRATE THE SEAT WITHOUT SUCCESS. ANOTHER MAZDA 5 AND 2 MAZDA 3'S ON THE LOT REVEALED THE SAME ALLEGED DEFECT. *TR