257 consumer complaints have been filed with NHTSA for the 2007 Lincoln MKZ. Click any complaint to view the full owner description.
AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKESMarch 6, 2025
Varsity Ford Lincoln is refusing to fix open recalls. My vehicle has been sitting with them for 90 days. Lincoln is refusing to help. Now the dealership in a letter is stating they are not going to fix the open recalls because I have to pay them money to fix my brakes before they'll do that in a text. They are extorting me.
AIR BAGS,SERVICE BRAKESJanuary 6, 2025
Dealership and Lincoln refusing to repair.
AIR BAGS,SERVICE BRAKESDecember 16, 2024
Car is inoperable due to the brake issue and airbag issue. Lincoln refuses to assist with getting it towed or working with the dealership. They will say that they do these things or are trying to help but they do not. This has been going on for 5 years. Dealerships will not fix the vehicle because the vehicle is too old they are telling me. The car is sitting and cannot be driven and nobody will help. I can't sell it I can't drive it I can't use it I can't do anything.
VISIBILITY,AIR BAGS,ENGINEApril 19, 2024
The contact owns a 2007 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the vehicle was pulling to one side. There was an abnormal winding noise detected. The window failed to go up when the button was depressed. The engine and air bag warning lights were illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed the contact that there was no wheel bearing work completed on the vehicle. The failure mileage was approximately 210,000. The VIN was not available.
AIR BAGSMarch 5, 2024
See attached document for complaint
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKESFebruary 20, 2024
Brakes have failed. Cannot even get to dealership because of this for the repair. Also, airbag light is still on and no repair listed for recall issue.
POWER TRAIN,AIR BAGS,SERVICE BRAKESJanuary 4, 2024
The contact owns a 2007 Lincoln MKZ. The contact stated that after having the rotors replaced, while driving approximately 30 MPH and attempting to stop the vehicle, the brake pedal was depressed and went to the floorboard. The vehicle coasted before coming to a complete stop. There were no warning lights illuminated. The contact stated that there was a grinding sound coming from the rear of the vehicle while reversing. Additionally, was a slight delay while shifting gear. The contact also stated that the air bag warning light was illuminated. The contact stated that the vehicle was repaired; however, the failure was persistent during cold weather. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The vehicle was taken to the dealer to be diagnosed; however, the dealer was unable to determine the cause of the failure. The brake pads and rotors had been replaced approximately 3 to 4 times. The vehicle was returned to the dealer but was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000.
UNKNOWN OR OTHER,SERVICE BRAKESDecember 28, 2023
Unknown
SERVICE BRAKES, HYDRAULICJuly 27, 2023
The contact owns a 2007 Lincoln MKZ. The contact stated while driving approximately 30-40 MPH, the brake pedal was depressed, and the vehicle pulled to the left. There was a significant stopping distance delay. The brake warning light was illuminated. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic on several occasions, and unknown repairs were completed; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed that the failure was related to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was then taken to the dealer, where the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
SERVICE BRAKESMay 8, 2023
Brake failure. Brake line leaks. ABS not working. Never notified of recall until search was conducted. We want this fixed.
AIR BAGSAugust 2, 2022
I believe my car uses Takata Airbags and it has been over a year since the recall was issued. No remedy has been suggested.
SERVICE BRAKES, HYDRAULICJanuary 24, 2022
The contact owns a 2007 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that the dealer refused to flush the braking system with DOT 4 fluid as per the recall remedy since there was no failure with the braking system. The dealer would only install a new brake fluid reservoir cap. The manufacturer was made aware of the issue and confirmed that since there was no failure with the braking system, the dealer would only install a new brake fluid reservoir cap. The contact had not experienced a failure. VIN tool confirms parts not available.
SERVICE BRAKES, HYDRAULICOctober 4, 2021
The contact owns a 2007 Lincoln MKZ. The contact had initially received a recall notice for NHTSA CAMPAIGN NUMBER: 19V904000 (Service Brakes, Hydraulic) however, the part was unavailable. The contact also stated that while driving at various speeds, the brakes would intermittently fail to operate as needed and would depress to the floorboard without warning. The contact then received a second recall notice which stated that parts were now available. The contact called the dealer and despite receiving the letter, he was informed that the parts were still unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 155,000. VIN tool confirms parts not available.
AIR BAGSAugust 25, 2021
Takata recall. The contact owns a 2007 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
AIR BAGS,SERVICE BRAKESAugust 20, 2021
The contact owns a 2007 Lincoln MKZ. The contact stated that the vehicle was taken to be repaired under an unknown air bag and service brakes recall. The contact stated that the air bag and service brakes warning lights were illuminated. The contact took the vehicle to the dealer and the vehicle was repaired; however, the warning lights remained illuminated. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,000.
SERVICE BRAKES, HYDRAULIC,AIR BAGSJuly 27, 2021
The contact owns a 2007 Lincoln MKZ. The contact received notification of NHTSA campaign numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
AIR BAGS,SERVICE BRAKESJuly 20, 2021
They've yet to find a remedy for either of these recalls. I'm complaining because I'd hate for someone to end up hurt before they figure out how to fix this. It's been 2yrs on the brake recall, this is getting rediculous
SERVICE BRAKESJune 14, 2021
Car brakes in front of my son, hit the brakes they did not respond pedal went to floor. Car did slow but ended up rear ending car in front of us.
SERVICE BRAKES, HYDRAULIC,AIR BAGSMay 10, 2021
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED AUTONATION FORD WOLFCHASE (7925 STAGE RD, MEMPHIS, TN 38133, (901) 209-1257) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT APPROXIMATELY FOUR MONTHS AGO, THE VEHICLE EXPERIENCED INTERMITTENT BRAKE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
SERVICE BRAKES, HYDRAULIC,AIR BAGSApril 15, 2021
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED CUMBERLAND FORD MOTORS INC (1501 US-25E SCENIC, MIDDLESBORO, KY 40965) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SERVICE BRAKES, HYDRAULIC,AIR BAGSApril 14, 2021
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. LIBERTY FORD MAPLE HEIGHTS (5500 WARRENSVILLE CENTER RD, MAPLE HEIGHTS, OH 44137) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKESApril 12, 2021
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING 30 MPH AND COMING TO A STOP LIGHT THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE WOULD NOT STOP. THE CONTACT STATED SHE HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE STOPPED. THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS FAULTY BRAKE PADS. THE VEHICLE WAS NOT YET REPAIRED. THE VEHICLE WAS LISTED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). NEITHER THE LOCAL DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 199,000.
SERVICE BRAKESMarch 23, 2021
2007 MKZ PURCHASED IN JANUARY 2009 WITH 25,000MILES HAS ALWAYS HAD ISSUE WITH ABS AND CPU FAILURE WHEN ACTIVATED IN MOTION OR EMERGENCY BRAKING. VEHICLE NOW HAS 96,000 MI IN MARCH 2021. LINCOLN MOTOR CO. HAS ISSUED A RECALL NOTICE#: 19V-904, THIRTEEN YEARS LATER/OCT 2020. THE RECALL IS STILL NOT AVAILABLE WHICH HAS ALLOWED THE VEHICLE TO SUFFER LONG-TERM DAMAGE TO THE BRAKING SYSTEM. LINCOLN DEALERSHIP HAS ATTEMPTED TO MANAGE THE PROBLEM AT OWNER'S EXPENSE OVER THE YEARS BY REPLACING BRAKE PADS, STILL AT 40% AND ROTORS WHICH HAVE NO GROOVING OR WARPING. APPARENTLY, REPLACING THE PADS AND ROTORS ARE RESTORING THE CALIPER SETTINGS AND HYDRAULIC PRESSURE TO THE BRAKING SYSTEM. THIS WAS PERFORMED NUMEROUS TIMES OVER THE 13 YR. PERIOD, APPROX. EVERY 4000MILES, AT +1000$ PER SERVICE. AGAIN, THE VEHICLE TRAVELS WHEN BRAKING AND CANNOT PERFORM EMERGENCY STOPS. THE SOLUTION OFFERED AGAIN, TO CONCEAL THE MANUFACTURER'S DEFECT IS TO REPLACE THE BRAKE PADS AND ROTORS. 13 YEARS IS A DISGRACEFUL AMOUNT OF TIME TO ALLOW AN AUTO MANUFACTURER TO DENY A DEFECT AND AVOID ANY ACCOUNTABILITY.
SERVICE BRAKESMarch 23, 2021
PURCHASED A 2007 MKZ IN 2009 W/24K MILES. SINCE PURCHASE DATE, THE VEHICLE HAS HAD AN ELECTRONIC ISSUE WITH THE BRAKING SYSTEM, WHICH IS TRIGGERED ANYTIME THE ANTI-LOCK BRAKING SYSTEM IS ACTIVATED WHILE THE VEHICLE IS IN MOTION OR ATTEMPTING TO STOP SUDDENLY. THE CPU RESPONDS WITH MULTIPLE SIGNALS ACROSS THE DASH, SOMETIMES SHUTTING OFF THE VEHICLE. THE BRAKING SYSTEM AND THE CPU ARE USUALLY RESET WHEN THE VEHICLE IS RESTARTED. VEHICLE HAS BEEN RETURNED TO LINCOLN DEALER FOR SERVICE. TRACTION CONTROL WAS TURNED OFF AND RETURNED TO OWNER. TO MANAGE THIS ISSUE OVER THE YEARS, LINCOLN DEALERSHIP HAS CHARGED OWNER OVER $1000 TO CHANGE BRAKES AND ROTORS WITH PADS AT 40% AND ROTORS HAVE NO DAMAGE. APPARENTLY RESTORING THE PADS AND ROTORS TO NEW RESTORES HYDRAULIC PRESSURE TO BRAKING SYSTEM. AFTER ABS SYSTEM FAILS, BRAKES HAVE LOST ACCEPTABLE HYDRAULIC PRESSURE CAUSING VEHICLE TO TRAVEL WHEN STOPPING AND GRIP SUDDENLY. VEHICLE CAN NO LONGER PERFORM SUDDEN STOPS IN EMERGENCY. VEHICLE IS UNSAFE TO DRIVE.
SERVICE BRAKES, HYDRAULICMarch 18, 2021
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. LAKE ELSINORE FORD (31500 AUTO CENTER DR, LAKE ELSINORE, CA 92530, (951) 471-4100) WAS CONTACTED ON THREE DIFFERENT OCCASIONS POSSIBLE PREMATURE AIR BAG EXPLOSION, THE CONTACT NEVER RECEIVED A CALLBACK. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*JB
SERVICE BRAKES,FORWARD COLLISION AVOIDANCEFebruary 17, 2021
MY VEHICLE IS HAVING A DIFFICULT TIME BREAKING. HAVE CHANGED ROTORS AND BREAKS MULTIPLE TIME TO REMEDY THE PROBLEM AS I HAVE ALMOST BEEN IN 3 ACCIDENTS DO TO MY BREAKS SLIPPING. THE SLOPING HAS OCCURRED 2 TIMES WHILE DRIVING ON THE FREEWAY ONCE IN OCTOBER 2020 AND THEN AGAIN IN JANUARY 2021 I WAS GOING 63 MILES AN HOUR AND WHEN I WENT TO PRESS ON THE BRAKES DUE TO TRAFFIC APPROACHING THE VEHICLE HAD A HARD TIME COMING TO A STOP. I HAD MY BRAKES AND ROTORS RE-DONE AFTER THE FIRST INCIDENT IN NOVEMBER 2020. FOUND OUT ABOUT THE ABS RECALL AND HAVE CALLED TOYOTA/LINCOLN NUMEROUS TIMES OF THE LAST SIX MONTHS TO INQUIRE ABOUT THE RECALL AND FIXTURE AND HAVE BEEN TOLD THAT THERE IS NO PART OR REMEDY AVAILABLE.I FEEL AS THOUGH MY SAFETY AND MY CHILDREN SAFETY IS A GREAT RISK OF DANGER DUE TO THE AND FIXED SAFETY ISSUE AS WELL AS TOYOTA STILL NOT HAVING A REMEDY TO FIX IT.
SEATSFebruary 17, 2021
DRIVER SIDE SEAT WORMER WAS ON STARTED SMELLING PLASTIC AND IT STARTED SMOKING ATTACHED IS THE PICTURE OF IT.
SERVICE BRAKES, HYDRAULICNovember 20, 2020
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SERVICE BRAKESOctober 27, 2020
II AM CONCERNED ABOUT THE AMOUNT OF TIME IT HAS TAKEN FOR MY VEHICLE TO BE EVALUATED FOR POTENTIAL BRAKING PROBLEMS. MY INQUIRY PERTAINS TO AN EXISTING RECALL (19V-904). I RECEIVED A SECOND LETTER FROM LINCOLN YESTERDAY REGARDING THIS MATTER THAT STATES THAT THE PARTS WILL BE AVAILABLE DURING THE FIRST QUARTER OF 2021! CONSIDERING THAT THE RECALL WAS ISSUED IN DECEMBER OF 2019, WHY IS THIS TAKING SO LONG, ESPECIALLY BECAUSE IT INVOLVES POTENTIALLY LONGER BRAKING DISTANCE NEEDED TO BRING THE CAR TO A STOP? I FIND THIS DELAY TO BE UNACCEPTABLE.
SERVICE BRAKES, HYDRAULICOctober 23, 2020
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED SEVERAL UN-STATED BRAKE FAILURES WITH THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. BILL WALSH FORD (2900 COLUMBUS ST, OTTAWA, IL 61350) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SERVICE BRAKES, HYDRAULICAugust 7, 2020
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED THE DEALER LINCOLN OF CINCINNATI LOCATED AT 9620 MONTGOMERY RD, CINCINNATI, OH 45242, (513) 683-3800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHEELSMay 24, 2020
2007 LINCOLN MKZ V6. THE WHEEL/RIMS ARE GARBAGE. THEY ARE FALLING APART, CRACKS IN THE METAL, FINISH PEELING, AROUND THE TIRE PIECES OF THE RIM HAS FALLEN OFF. I CAN'T BELIEVE LINCOLN WOULD USE SUCH JUNK. I HAVE TO KEEP CHECKING THE AIR PRESSURE BECAUSE THE WHEELS/RIMS ARE SO TORN UP. I JUST BOUGHT THE CAR TWO WEEKS AGO. LINCOLN NEEDS TO HAVE A RECALL ON THESE WHEELS BEFORE SOMEONE GETS KILLED BECAUSE OF THEM FALLING APART. THE WELDS ARE BREAKING APART. THESE WHEELS/RIMS ARE DANGEROUS. *TR
SERVICE BRAKES, HYDRAULICMay 15, 2020
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL SQUEAKING SOUND WAS HEARD WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SERVICE BRAKESMarch 27, 2020
TL* THE CONTACT OWNS A 2007 LINCOLN ZEPHYR. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO AUTONATION FORD BELLEVUE LOCATED AT (411 116TH AVE NE, BELLEVUE, WA 98004), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS UNKNOWN.
SERVICE BRAKESFebruary 21, 2020
WHILE WAITING AT A STOP SIGN, THE VEHICLE IN FRONT OF ME STARTED TO GO. SOMEONE GOING ACROSS TRAFFFIC RAN THE STOP SIGN. THE DRIVER IN FRONT OF ME HIT THE BRAKES TO AVOID COLLISION. WHEN I ATTEMPTED TO BRAKE MY BRAKES JUST KIND OF SPUTTERED FORWARD AND I WAS UNABLE TO STOP IN TIME TO AVOID HITTING THE BACK OF THE CAR IN FRONT OF ME. THERE WAS NO DAMAGE TO MY VEHICLE BUT THE OTHER PARTY DID REPORT MINOR DAMAGES TO THEIR VEHICLE WHICH I WAS FORCED TO PAY FOR.
ELECTRICAL SYSTEM,AIR BAGSJanuary 24, 2020
AFTER RECEIVING A LETTER IN THE MAIL REGARDING MY AIRBAG RECALL, I BROUGHT MY VEHICLE INTO WARREN FORD TO HAVE THE AIRBAGS RECALL RESOLVED. WHEN I PICKED UP MY CAR THERE WAS NOW AN AIRBAG LIGHT ON, ON THE DASH. PRIOR TO HAVING ANY WORK DONE THERE WERE NO DASH LIGHTS ON. WARREN FORD INFORMED US UPON REQUEST THAT THERE IS "NOTHING THEY ARE WILLING TO DO." THIS IS AN ISSUE BECAUSE PRIOR TO THE WORK BEING DONE I HAD NO ISSUES AND NOW THERE IS A LIGHT ON SHOWING ME THAT THERE IS SOME TYPE OF SAFETY CONCERN NOW. SINCE THE LIGHT WASN'T ON WHEN WE ORIGINALLY BROUGHT IT TO THE SHOP FOR THE AIRBAG RECALL, THERE MUST HAVE BEEN SOME KIND OF MISTAKE WHILE THEY WERE WORKING ON THE VEHICLE. THE AIRBAG RECALL REALLY HAS NOTHING TO DO WITH THE ISSUE NOW, THE ISSUE NOW IS THAT WARREN FORD SHOULD BE HELD RESPONSIBLE FOR NOT FIXING/RESOLVING THE AIRBAG LIGHT ISSUE THAT IS ONLY ON SINCE THEY COMPLETED THE AIRBAG REPLACEMENT. THIS RECALL WORK WAS COMPLETED AROUND DECEMBER OF 2018. WARREN FORD STATED IT WAS NOT A LIFE THREATENING CONCERN AND TOLD US TO BRING THE CAR BACK AS SOON AS IT WAS CONVENIENT TO HAVE THEM RESOLVE THE LIGHT ISSUE. THEN WHEN WE BROUGHT THE CAR BACK THATS WHEN THEY SAID THERES NOTHING TO BE DONE AND THEY ARE NOT RESPONSIBLE TO DO THE WORK.
SERVICE BRAKESJanuary 24, 2020
TL* THE CONTACT OWNS A 2007 LINCOLN ZEPHYR. THE CONTACT RECEIVED AN EMAIL FOR A RECALL UNDER NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). KOONS FORD LINCOLN OF ANNAPOLIS (2540 RIVA RD, ANNAPOLIS, MD 21401) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
AIR BAGSOctober 16, 2019
I HAVE RECEIVED LETTER FOR RECALL AND LETTER STATING THERE PARTS AVAILABLE FOR THIS RECALL. I CALLED THE NEAREST DEALER AN GAVE MY INFO AND THE RESPONSE WAS THAT THEY HAVE NOT YET RECEIVED PARTS. I ATTEMPTED AGAIN BEING THAT I HAD NOT HEARD FROM THEM AFTER THEM STATING THAT THEY WOULD CALL WHEN PARTS CAME AVAILABLE. IT'S HAS BEEN OVER A YEAR, AN IN THE YEAR I HAVE BEEN IN TWO ACCIDENTS. I NEED THIS ISSUE TO BE FIXED REPLACED OR REFUNDED OF THE CAR VALUE. THE WAIT HAS BEEN WAY TOO LONG CAUSING ANXIETY WITH THE STRESS OF BEING SEVERELY HURT OR EVEN KILLED. * (RECALL RELATED INCIDENT) TS
SEATSOctober 10, 2019
HEATED SEAT HEATING ELEMENT IS OPEN. IF SOMEONE TURNS THE HEATED SEAT ON, IT COULD CAUSE A SHORT AND CREATE A FIRE IN THE SEAT CUSHION. VEHICLE COULD ME STATIONARY OR MOVING.
ENGINEOctober 7, 2019
WE WAS GOING ON HWY AND THE CAR WENT TO HOT AND WE PULLED OVER STOPPED AND THE CAR STALLED.. COME TO FIND OUT IT IS THE WATER PUMP WE HAD NO SIGN WHEN WE CHECKED THE ENGINE AND THE WATER HAVE MIXED WITH THE OIL CAUSE WATER PUMP IS IN THE ENGINE AND IT WAS NO WAY OF US KNOWING SO THAT SHOULD BE A RECALL ON YOU ALL PART ..ITS NO WAY YOU CAN TELL EXCEPT THE MIXTURE OF OIL AND WATER..I NEED ANSWERS.
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESMay 21, 2019
MY CAR HAS HAD THE BRAKE PEDAL GO ALL THE WAY TO THE FLOOR ON MULTIPLE OCCASIONS, WHILE THE VEHICLE WAS IN MOTION, OVER THE PAST COUPLE OF YEARS. IT WOULD SUDDENLY GO SOFT/SPONGY AND BRAKING DISTANCE WOULD INCREASE DRAMATICALLY. THE PROBLEM WOULD OCCUR WHENEVER THE VEHICLE WAS IN MOTION, QUITE RANDOMLY, EVERY COUPLE OF MONTHS. I HAVE BROUGHT IT TO SEVERAL FORD DEALERS, AND NONE OF THEM EVER HAD A LEGITIMATE FIX, ONLY SAYING THAT THE SPONGY BRAKE PEDAL RESOLVES ITSELF AFTER AWHILE, AND IT WOULD EVENTUALLY, BUT THE ISSUE WOULD ALWAYS RETURN AGAIN. THE FORD/LINCOLN DEALERS SAID THE ISSUE OF THE UNUSUALLY SOFT BRAKE PEDAL WAS RELATED TO THE ABS SYSTEM. RECENTLY, I WAS INVOLVED IN AN ACCIDENT BECAUSE WHILE THE VEHICLE WAS IN MOTION, THE BRAKE PEDAL ISSUE RETURNED, AND I WAS NOT ABLE TO BRAKE IN TIME, AS THE PEDAL WENT ALL THE WAY TO THE FLOOR, AND THE CAR DID NOT STOP AS IT NORMALLY WOULD HAVE. THIS IS A CRITICAL SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.
AIR BAGSMay 10, 2019
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JACK O' DIAMOND DEALER (2600 W SW LOOP 323, TYLER, TX 75701 (903) 561-5225) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEMay 9, 2019
CAR WILL NOT START BECAUSE OF ELECTRICAL COMPUTER AND WHEN IT DOES START THE CAR STALLS WHEN OUT ON THE ROAD OR HIGHWAY PUTTING MY FAMILY OR MYSELF AT RISK OF INJURY OR DEATH. I CALLED LINCOLN HOTLINE AND THEY REFUSED TO PAY FOR THE REPAIR AFTER IT HAD ALREADY BEEN TO A DEALERSHIP FOR DIAGNOSTIC THEY COULDN'T FIGURE OUT WHAT WAS WRONG AND SAID IT WAS FINE THEN WENT TO PICK CAR UP AND IT WOULDN'T START. WHEN HOME TO GET SPARE KEY STILL SAME PROBLEM. I LIVE IN THE COUNTRY AND ALL FORD DEALERSHIPS ARE FAR AWAY FROM ME SO NOT CONVENIENT TO KEEP RUNNING BACK AND FORTH FOR A REPAIR THEY (FORD MOTOR COMPANY SHOULD HAVE TAKEN CARE OF. LET'S BE CLEAR THEY KNOW THERE IS A PROBLEM AND REFUSE TO FIX IT. TALKED TO 2 PEOPLE @ 1 800-241-3673 AND THE FLAT OUT TOLD ME THEY WILL NOT PAY FOR THE REPAIR. I'VE HAD THE CAR STALL IN AN INTERESECTION AND ON THE HIGHWAY SEVERAL TIMES . SOMETIMES I HAVE TO TURN THE KEY SWITCH 30 40 50 60 TIMES OR MORE TO GET IT TO START. THE TSB FROM FORD MOTOR CO. SAYS THAT WHEN CHANGING THE BATTERY IN THE 2007 LINCOLN MKZ IT WILL CAUSE A PROBLEM WITH THE ECM THE BRAIN CAUSING THE PROBLEMS I DESCRIBED. I EVEN TOLD THEM ABOUT STALLING ON THE HIGHWAY AND THEY STILL REFUSE TO PAY FOR THE REPAIR. THEY DID FIX MY AIR BAD OUT OF WARRANTY BUT WON'T FIX THIS . I FIND THIS UNACCEPTABLE AND REFUSE TO PAY FOR IT OUT OF MY OWN POCKET. CAN YOU HELP PLEASE AFFECTED CARS WOULD BE 2007 LINCOLN MKZ. MERCURY MILAN AND FORD FUSION. I'M SURE IT NOT AN ISOLATED PROBLEM. THE PROBLEM STARTED LAST YEAR 2018 I DON'T REMEMBER THE EXACT DATE I WILL PUT IN THE DATE BOX BELOW THE DATE FORD MOTOR COMPANY/ LINCOLN REFUSED TO DO REPAIR FREE OF CHARGE
WHEELSApril 30, 2019
CHROME WHEELS CONSTANT PEELING AND FLAKING. HAVE HAD TIRES RE-SEALED BUT KEEP GETTING FLAT TIRES, PARKED AND DRIVING.
SERVICE BRAKESApril 28, 2019
BRAKE PEDAL SINKS AFTER ABS ACTIVATES IT HAS HAPPENED MANY TIMES EVEN AFTER REPLACING MASTER CYLINDER
STRUCTUREApril 12, 2019
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE DRIVING 5 MPH, THE BOLTS FRACTURED AND CAUSED THE VEHICLE FRAME TO LOWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BOLTS FRACTURED. THE FRAME WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
AIR BAGSApril 1, 2019
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LINCOLN OF SMITHTOWN (501 MIDDLE COUNTRY RD, SAINT JAMES, NY 11780) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V740000 (AIR BAGS). WHEN THE CONTACT RETRIEVED THE VEHICLE, THE AIR BAG WARNING INDICATOR WAS STILL ILLUMINATED. THE DEALER EXPLAINED THAT TWO SEAT SENSORS WERE DAMAGED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
AIR BAGSMarch 21, 2019
TAKATA RECALL I TOOK MY VEHICLE TO THE DEALERSHIP FOR AIRBAG RECALL. WHEN I RECEIVED MY VEHICLE BACK, THE AIRBAG LIGHT WAS ON. THEY CLAIMED THAT THEY DID NOT GO NEAR ANYTHING THAT WOULD CAUSE THE AIRBAG LIGHT TO COME ON AND THAT I WOULD HAVE TO PAY TO HAVE IT DIAGNOSED.
AIR BAGSFebruary 18, 2019
TAKATA RECALL, FORD SAID THEY WOULD ADDRESS THE PROBLEM THE THIRD QUARTER OF 2018. ALWAYS THE CLAIM OF NO PARTS THE QUESTION WILL FORD EVER FIX THIS PROBLEM? CAR CAN NOT BE USED FOR MULTIPLE PASSENGERS. DEALERS HAVE NOT HAD ANY PARTS TO DATE 2/18/2019. GOVERNMENT SHOULD RESTRICT ALL NEW CAR SALES UNTIL A FUNCTIONAL PROGRAM WITH ACTUAL REPAIRS ARE UNDERWAY.
AIR BAGSFebruary 12, 2019
PASSENGER AIRBAG NOT FUNCTIONAL
SEATSFebruary 11, 2019
USED REMOTE TO START CAR AND AFTER A I GOT IN I SMELLED SMOKE. I LOOKED AROUND AND SEEN SMOKE COMING FROM THE PASSENGER SEAT. I GOT OUT AND OPENED THE PASSENGER SIDE DOOR AND SMOKE CAME POURING OUT FROM UNDER THE SEAT. THE HEATING UNIT CAUGHT THE SEAT ON FIRE.
AIR BAGSJanuary 21, 2019
I RECEIVED A RECALL NOTICE AND TOOK MY VEHICLE TO THE DEALER IN VISALIA AS ADVISED AND THEY TOLD ME THEY CANNOT FIX THIS ISSUE THAT THE PARTS ARE DISCONTINUED.
TIRES,WHEELSJanuary 14, 2019
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ EQUIPPED WITH BRIDGESTONE TURANZA EL TIRES, SIZE: P215/55R17 (NA). UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVER'S SIDE TIRES WERE FLAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE CHROME RIMS WERE POKING HOLES IN THE TIRES. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT MENTIONED THAT THE TIRES WERE BOUGHT USED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 184,187. THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN.
AIR BAGSJanuary 10, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN FEBRUARY OF 2018. DON DAVIS FORD LINCOLN (633 N WATSON RD, ARLINGTON, TX 76011) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSDecember 22, 2018
TAKATA RECALL. WE/VE BEEN WAITING FOR OVER TWO YEARS TO GET OUR CAR REPAIED. WHEN COMPLAINING TO LINCOLN, THEY OFFERED A LOANER. HAVE CALLED THE 2 CLOSEST DEALERS, AND THEY HAVE NO LOANERS AVAILABLE. LINCOLN GIVES US THE RUN AROUND. MY GOD, THEY'RE IN THE CAR BUSINESS AND I CAN'T BELIEVE THEY DON'T HAVE LOANERS AVAILABLE. MY WIFE IS SCARED TO DEATH TO RIDE IN THIS CAR. CAN YOU HELP US?
AIR BAGS,STRUCTUREDecember 18, 2018
2007 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER DECLINED TO HAVE THE AIRBAG REPLACED DUE TO THE DEALER DAMAGING A DECORATIVE PIECE THAT WOULD LEAVE AN OPEN HOLE IN THE DASHBOARD. THE CONSUMER OPTED TO WAIT UNTIL THE DEALER LOCATED A REPLACEMENT DECORATIVE PIECE, WHICH HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED. *JS
AIR BAGSDecember 13, 2018
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FOX FORD LINCOLN (2501 N ELSTON AVE, CHICAGO, IL 60647, (773) 687-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS,SEATSDecember 6, 2018
THE HEATING ELEMENT IN THE DRIVER'S SEAT IS KNOWN TO GO BAD IN THE 2007 MODELS AND I THINK SOME 2008 FORD MODELS VEHICLE ALSO. WHEN I PUSH THE ELECTRIC HEAT SEAT BUTTON IT WILL TURN RED FOR A MINUTE BUT THE HEATING ELEMENT WILL NOT WORK IN THE BACK OR IN THE SEAT AREA OF THE DRIVER'S SIDE. OTHER PEOPLE I KNOW HAVE HAD THE SAME PROBLEM WITH THEIR FORD SAME HERE DIFFERENT MODEL AND MAKE AND HAVE FOUND THE SOLUTION TO BE A NEW WIRING HARNESS / CONNECTOR TO REPLACE THE FACTORY ONE APPARENTLY ONE OF THE WIRES BURNT OUT FROM THE FACTORY CAUSING IT TO SHORT. ARE VIDEOS OF THIS ON YOUTUBE THANK YOU FOR ANY AND ALL HELP. IT STARTED BY GETTING EXTREMELY HOT AND TURNING OFF REALLY QUICK ON ITS OWN AND EVERY TIME AFTER THAT TURNING OFF QUICKER AND QUICKER UNTIL IT WOULD NOT TURN BACK ON ONLY SHOW THE RED LIGHT FOR A BRIEF MINUTE.......... I HAVE ENCLOSED PICTURES INFORMATION FOR THE AIRBAGS ON THE PASSENGER SIDE THAT ARE SUGGESTED TO BE REPLACED AGAIN ANY HELP IN RESOLVING THESE PROBLEMS WOULD BE GREATLY APPRECIATE IT THANK YOU FOR THE TIME.
POWER TRAIN,SERVICE BRAKESNovember 17, 2018
WHEN THE WHEEL SPEED SENSOR WENT BAD THE CAR WENT INTO LIMP MODE AS I WAS ENTERING THE ROAD FROM A PARKING LOT. I NARROWLY MISSED GETTING HIT. VERY DANGEROUS SITUATION.
AIR BAGSNovember 14, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (POMPANO FORD LINCOLN, INC, 2741 N FEDERAL HWY, POMPANO BEACH, FL 33064, (954) 782-8110) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSNovember 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER ROBBIE ROBERSON FORD (2825 MEMORIAL DR, WAYCROSS, GA 31503 (912)-283-3131) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT CONTACTED TO CONFIRM IF THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSOctober 30, 2018
TAKATA RECALL - AT FIRST I WAS TOLD FRONT PASSENGER SEAT ONLY SHOULD NOT BE USED; NOW LATEST RECALL NOTICE SAYS DANGEROUS FOR DRIVER AND PASSENGER BECAUSE DEPLOYMENT OF AIR BAG COULD CAUSE METAL DEBRIS TO SPRAY OCCUPANTS. THEREFORE, I CANNOT DRIVE AND I HAVE NOT BEEN ABLE TO GET A RENTAL CAR FROM DEALER. I NEED ASSISTANCE BECAUSE OF MY DOCTOR APPOINTMENTS.
AIR BAGSOctober 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER MARK MOATS FORD (20793 COUNTY RD 424, DEFIANCE, OH 43512. 419-784-5444) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT SHE WOULD BE CONTACTED WHEN PARTS BECAME AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSOctober 2, 2018
TAKATA RECALL... I HAVE BEEN TRYING TO GET MY AIR BAGS FIXED AND THEY KEEP SAYING THEY DON'T HAVE THE PARTS SO I'M DRIVING MY CAR BECAUSE THEY HAVEN'T FIXED IT YET NOR HAVE ME A RENTAL FOR THE TIME BEING. I CALLED OVER 4 MONTHS AGO.
AIR BAGSSeptember 18, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COOPER MOTORS, INC (985 YORK STREET, HANOVER, PENNSYLVANIA 17331, (717) 632-4225) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 14515639 IN APRIL OF 2018. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. PARTS DISTRIBUTION DISCONNECT. **TR *TR
AIR BAGSAugust 28, 2018
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE THE CONTACT'S SON WAS DRIVING AT UNKNOWN SPEEDS, A LINCOLN TOWN CAR CRASHED INTO THE PASSENGER SIDE QUARTER PANEL OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT'S SON STRUCK THE STEERING WHEEL AND SUSTAINED INJURIES TO THE CHEST, HEAD, AND BRUISES. MEDICAL ATTENTION WAS RECEIVED AT THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. IT WAS UNDETERMINED IF THE VEHICLE WAS DESTROYED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 113,000.
AIR BAGSAugust 24, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED THREE DIFFERENT DEALERS, INCLUDING SCARSDALE FORD AT 914-472-9500 (LOCATED AT 887 CENTRAL PARK AVE, SCARSDALE, NY 10583). THE CONTACT WAS INFORMED BY ALL THREE DEALERS THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSAugust 22, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RIVERTOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 653-7420) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTRER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSAugust 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION FORD MEMPHIS, 2515 MT MORIAH RD, MEMPHIS, TN 38115, (901)-209-1259) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSAugust 10, 2018
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (UNIVERSITY FORD NORTH, 5331 N ROXBORO RD, DURHAM, NC 27712, (919) 536-3673) WHERE THE CONTACT WAS ADVISED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
AIR BAGSAugust 8, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HALLMARK FORD, 921 MISSISSIPPI 6, BATESVILLE, MS 38606, (662) 563-7684) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PARTS WERE BEING SHIPPED TO THE DEALERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR *TR
STRUCTURE,UNKNOWN OR OTHERAugust 3, 2018
THERE IS AN ONGOING PROBLEM WITH THE DASHBOARD BUBBLING. THE PADDED VINYL COVERING SEPARATES FROM THE UNDERLYING HARD SURFACE. AS A RESULT THE DEFROSTER GRILL SEPARATES FROM THE OPENING. THIS RENDERS THE DEFROSTER SUSPECT AND IF NOT INOPERABLE. THE RESULTS IT THE VEHICLE DEFROSTER WILL NOT CLEAR THE WINDSHIELD OF FROST OR CONDENSATION CREATING A SEVERE VISIBILITY ISSUE. THE VEHICLE THEN BECOMES UNSAFE TO DRIVE TO IT'S OCCUPANTS AND TO OTHER VEHICLES ON THE ROAD.
AIR BAGSAugust 2, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD MEMPHIS (2515 MT MORIAH RD, MEMPHIS, TN 38115, (901) 209-1259) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSJuly 23, 2018
I HAVE RECEIVED MULTIPLE NOTICES ABOUT NHTSA RECALL 16V-384 ON VIN# (XXXXX) FIRST NOTICE CONTACTED MARSHALL FORD SERVICE, CALL NEVER RETURNED. 2 ND NOTICE CONTACTED PEGUES HURST FORD LONGVIEW, TX. PARTS WERE NOT AVAILABLE. 3RD NOTICE CONTACTED PEGUES HURST PARTS DEPT TO SEE IF PARTS WERE AVAILABLE. WAS TOLD I NEEDED TO MAKE AN APPOINTMENT AND BRING THE CAR IN SO PARTS COULD BE ORDERED, 2-3 DAYS. ASKED ABOUT A RENTAL CAR WAS PUT ON HOLD THEN DISCONNECTED. DOES FORD TAKE THIS RECALL SERIOUSLY? PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
AIR BAGSJuly 20, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PIONEER FORD SALES, 1035 US-151 BUS, PLATTEVILLE, WI 53818, (608) 348-2409) AND WAS INFORMED THAT THE RECALL PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJuly 19, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE A RECALL REPAIR APPOINTMENT. THE DEALER (D-PATRICK FORD LINCOLN, 1100 E WALNUT ST, EVANSVILLE, IN 47714, (812) 428-7800) CONFIRMED THAT THE PART WAS NOT AVAILABLE AND INDICATED THAT THERE WAS A WAITING LIST OF 80 VEHICLES THAT WERE WAITING FOR THE PART. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY AND A LOANER VEHICLE OPTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSJuly 19, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHATOM MOTOR COMPANY INC, 16835 JORDAN ST, CHATOM, AL 36518, (888)-913-6031) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSJuly 19, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KENDALL FORD OF ANCHORAGE (1950 GAMBELL ST, ANCHORAGE, AK 99501) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSJuly 18, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (SANTA MONICA FORD LINCOLN, 1230 SANTA MONICA BLVD, SANTA MONICA, CA 90404, (310) 451-1588) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSJuly 11, 2018
CAR WAS TAKEN OFF ROAD AND GIVEN RENTAL CAR DUE TO AIRBAG RECALL. AFTER TALKING WITH KING COLONIAL FORD AND LINCOLN COMPANY THEY ONLY REPLACE ONE AIRBAG AND ARE PUTTING IT BACK ON ROAD REFUSING TO COVER RENTAL ANY LONGER. VERY CONCERNED ABOUT DANGER OF DRIVING WITH STILL HAVING A DEFECTIVE AIR BAG ON DRIVERS SIDE. WHY IS IT SAFE TO HAVE SAME BAG THAT WAS JUST REMOVED FROM PASSENGER SIDE STILL ON DRIVER SIDE ?
AIR BAGSJune 26, 2018
2007 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS
AIR BAGSJune 22, 2018
AIR BAG RECALL.THE FRONT PASSENGER TAKATA AIRBAG'S INFLATORS CONTAIN AN EXPLOSIVE CHEMICAL THAT CAN CAUSE THE AIRBAGS TO RUPTURE, ESPECIALLY IN WARM, HUMID CLIMATES. REPAIR PENDING AVAILABILITY OF PART. TAKING AN INCREDIBLE AMOUNT OF TIME FOR REPLACEMENT.
AIR BAGSJune 15, 2018
WE'VE CONTACTED THE DEALER MULTIPLE TIMES , WE NO SUCESS. LINCOLN HAS AUTHORIZED A RENTAL CAR TO BE FURNISHED BY OUR DEALER. AFTER SEVERAL PHONE CALLS TO 2 DIFFERNT FORD DEALERS IN OUR AREA - WE HAVE HAD NO SUCESS - WE'RE DRIVING A TIME BOMB! WHAT DO WE DO OW? WE HAVE NOT HAD AN ACCIDENT - BUT IF WE DID HAPPEN TO HAVE ONE WHAT IS OUR RECORSE WITH FORD LINCOLN??
AIR BAGSJune 13, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PURVIS FORD LINCOLN, INC. (3660 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJune 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED CORRODED AT WELD CAUSING BOTH TIRES TO DEFLATE. WE WERE TOLD THAT LINCOLNS AND CADILLACS THAT WERE SPOT WELDED INSIDE THE WHEEL WOULD DEFLATE AFTER WELD CORRODED ENOUGH. SPARK PLUGS NOT FIRING IN CORRECT ORDER. UPDATED 10/15/18*JB
AIR BAGSJune 5, 2018
TAKATA RECALL I RECEIVED NOTIFICATION LAST YEAR STAYING MY VEHICLE WAS IMPACTED BY THE TAKATA AIRBAG RECALL AND THAT THE PASSENGER AIRBAG IN SLAYER NEEDED TO BE REPLACED IMMEDIATELY AS IT WOULD CAUSE BODILY INJURY AND OR DEATH IN THE EVENT OF AN ACCIDENT OR THE AIRBAGS BECOMING ACTIVATED OR DEPLOYED SHORTLY AFTER I WENT TO THE NHTSA AND FORD MOTOR COMPANY AND LINCOLN MOTOR COMPANY WEBSITE TO GATHER FURTHER INFORMATION TO RECEIVE IN SCHEDULE A REPLACEMENT OR REPAIR TO CORRECT THIS DANGEROUS PROBLEM HOWEVER LINCOLN THE MAKER OF MY VEHICLE SUDDENLY DID NOT ACKNOWLEDGE MY VEHICLE BEING IMPACTED BY THIS RECALL TODAY JUNE 5TH 2018 I AM NOW RECEIVING AN IMPORTANT SAFETY RECALL NOTICE REGARDING THE PASSENGER AIRBAG INFLATOR AND THAT IT AGAIN CAN CAUSE INJURY OR DEATH IN THE EVENT OF THE AIRBAG BEING DEPLOYED I AM NOT A INVESTIGATOR HOWEVER IF THERE IS BEEN AN ISSUE WITH THE AIRBAG I DON'T SEE HOW THERE WOULD SUDDENLY NOT BE AN ISSUE WITH THE AIRBAG IN OTHER WORDS WHY WAS I UNABLE TO OBTAIN TO REPAIR OR INFORMATION LET ALONE ACKNOWLEDGEMENT FROM THE DEALERSHIP OR FORWARD SLASH LINCOLN MOTOR COMPANY WHEN THEY PREVIOUSLY ADVISED ME THAT MY VEHICLE WAS IMPACTED BY THE TAKATA AIRBAG RECALL HOWEVER I FIND IT EXTREMELY ODD THAT THERE WAS A PERIOD OF TIME WHERE THERE WAS SUDDENLY NO ISSUE WITH MY CAR AND THAT IT WAS SUDDENLY NO LONGER IMPACTED BY THE RECALL WHEN IT IS NOW JUNE 2018 THEN I AM RECEIVING AN URGENT SAFETY RECALL NOTICE FROM THE LINCOLN MOTOR COMPANY WHICH CLEARLY OUTLINES THE SEVERITY OF THIS ISSUE AS THE LINCOLN MOTOR COMPANY IS OFFERING TO PROVIDE ME WITH A RENTAL VEHICLE THAT ONLY COVERS $45 PER DAY DOES NOT INCLUDE FUEL OR INSURANCE AND THAT THE PARTS TO REPAIR MY VEHICLE SO THAT IT IS SAFE TO OPERATE AGAIN HAS NO ETA OR ESTIMATED TIME OF REPAIR DUE TO ABSOLUTELY NO TIME FRAME OR EVEN A GENERAL TIME FRAME AS TO WHEN THE PARTS WILL BECOME AVAILABLE SO WITH THAT BEING
AIR BAGSMay 31, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) IN JUNE OF 2017. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT AIR BAG PARTS WOULD NOT BE AVAILABLE FOR ANOTHER YEAR TO COMPLETE THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BOB THOMAS FORD WEST (5321 ILLINOIS RD, FT WAYNE, IN 46804, 260-436-3673) WHERE THE CONTACT WAS AGAIN INFORMED THAT THE PARTS WERE STILL NOT AVAILABLE AND WOULD NOT BE AVAILABLE FOR ANOTHER YEAR TO COMPLETE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSMay 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSMay 28, 2018
TAKATA RECALL..... I OWN A 2007 LINCOLN MKZ. I HAVE BEEN WAITING SINCE JULY 2016 FOR A REPLACEMENT OF THE TAKATA AIRBAG. I GOT A SECOND NOTICE A YEAR LATER 2017 TELLING ME I NEED THE AIRBAG TO BE REPLACED BUT SORRY LINCOLN DOES NOT HAVE IT AGAIN. SO NOW IM GOING TO 3 YEARS THAT I HAVE BEEN UNABLE TO USE MY CAR. I HAVE 3 GRANDCHILDREN THAT I HAVE FULL CUSTODY OF. I CANNOT USE MY CAR BECAUSE OF THE SEVERITY OF POSSIBLE DEATH OR DISFIGUREMENT DUE TO THE FAULTY TAKATA AIRBAG. I WAS TOLD NOT TO USE THE CAR IN WHICH I HAVE NOT...I BOUGHT THIS CAR IN MAY 2015. FROM A FLORIDA FORD DEALER, I FEEL THE CAR WAS MISREPRESENTED TO ME, AS THE TAKATA DANGERS WERE NOT DISCLOSED TO ME, AND I FEEL THE CAR SHOULD NEVER HAVE BEEN SOLD WITHOUT FIRST HAVING THE AIRBAG REPLACED. I THINK THAT TWO AND A HALF YEARS IS QUITE EXCESSIVE TO REPLACE AN AIRBAG THAT CARRIES SO MUCH DANGER AND LIABILITY ON THE MANUFACTURER AND THE DEALER SIDE. I INTEND TO RETAIN COUNSEL TO HELP RESOLVE THE SITUATION. THANK YOU
AIR BAGSMay 15, 2018
"TAKATA RECALL" MY VEHICLE HAS HAD A AIRBAG RECALL ALMOST 2 YEARS AGO. THERE HAS BEEN NO FIX YET. I HAVE CONTACTED TO LOCAL DEALER. THE DEALER STATES THERE IS A WAITING LIST. FORDS SOLUTION TO THE PROBLEM IS HAVE NO IN THE FRONT PASSENGER SEAT. THIS IS A JOKE, THERE IS MORE THAN ONE PERSON IN OUR HOUSEHOLD AND THE CAR IS NEEDED FOR MOVING US AROUND. I NEED A REPLACEMENT CAR .WHO CAN HELP ME?
AIR BAGSMay 7, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. ADDITIONALLY, THE PASSENGER SIDE FRONTAL AIR BAG WAS PROTRUDING THROUGH THE DASHBOARD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CANNON FORD OF BLYTHEVILLE, 305 N SERVICE RD, BLYTHEVILLE, AR 72315, (870) 763-4453) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 190,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSMay 3, 2018
TAKATA RECALL. OVER 2 YEARS AGO FORD MOTOR CO ISSUED A RECALL FOR MY VEHICLE FOR THE PASSENGER SIDE AIR BAGS. FORD IS DOING NOTHING FOR ME AND IS IGNORING MY REQUESTS FOR HELP. THEY ACTUALLY SENT ME A LETTER THAT INSTRUCTED ME TO NOT USE THE FRONT PASSENGER SEAT IN MY CAR. HOW RIDICULOUS IS THAT? *JS
AIR BAGSApril 23, 2018
TAKATA RECALL. WE WERE INFORMED IN MARCH OF 2017 THAT AN APPOINTMENT WOULD BE SCHEDULED TO REPLACE PARTS ON CAR. WE HAVE NOT HEARD ANYTHING SINCE. WHAT ARE WE SUPPOSED TO DO?
AIR BAGSApril 17, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (LIBERTY FORD MAPLE HEIGHTS, 5500 WARRENSVILLE CENTER RD, MAPLE HEIGHTS, OH 44137) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THE TAKATA AIR BAG MANUFACTURER FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT *JS
AIR BAGSMarch 17, 2018
TAKATA RECALL I HAVE A SAFETY RECALL FOR MY PASSENGER SIDE AIRBAG, HOWEVER THE FIX IS NOT AVAILABLE AND NO SET DATE AS TO WHEN IT WILL BE. I HAVE A FAMILY OF 4, AND IT SAYS TI JUST NOT HAVE ANYONE SIT IN THE PASSENGER SIDE UNTIL THIS PART HAS BEEN REPLACED. I GEEL SOMETHING MORE SHOULD/COULD BE DONE.
AIR BAGSMarch 11, 2018
TAKATA RECALL MY VEHICLES AIRBAG HAS BEEN ON RECALL FOR 2 YRS.WITH NO REPLACEMENT YET AVAILABLE. THERE HAS BEEN DEATHS CAUSED BY THIS ISSUE. IT'S PAST TIME TO FORCE THE MANUFACTURER TO REPLACE THE DEFECTIVE PART, AND/ OR SUSTAIN A SUFFICIENT FINE. THAT WOULD BE ON TOP OF MY PERSONAL LAWSUIT FOR LOSS OF LIFE AND/OR INJURY. HARD TO COMPREHEND WHY THEY'RE GETTING BY FOR SO LONG.
AIR BAGSMarch 8, 2018
I HAVE WAITED FOR THEM TO CALL ME. I CALLED THEM AND I WAS TOLD THEY WILL CALL ME WHEN THEY GET THE PART IN. THEN I CALLED AGAIN AND GOT THE SAME ANSWER. SO I AM NOT SURE WHAT TO DO AT THIS POINT.
AIR BAGSMarch 5, 2018
TAKATA RECALL - LINCOLN CASE #14136941 IT HAS BEEN 12 MONTHS SINCE I RECIEVED THE RECALL NOTICE. THERE IS STILL NO RESOLUTION AVAILABLE AND I ASKED FOR A LOANER VEHICLE AND IT WAS DENIED. (SEE CASE # ABOVE). LINCOLN REPRESENTATIVE STATED THAT IT WAS SAFE TO HAVE A PASSENGER IN THE DRIVER SIDE. WHEN I SPOKE WITH NHTSA THEY SAID IT WAS NOT SAFE. I WANT LINCOLN TO BUY BACK, GIVE ME A LOANER OR FIX THIS VEHICLE.
AIR BAGSFebruary 19, 2018
TAKATA RECALL. WE RECEIVED A RECALL NOTICE MARCH 2017 AND THERE IS STILL NO NOTICE TO BRING IN THE CAR FOR THE FAULTY AIRBAG REPLACEMENT.
AIR BAGSFebruary 16, 2018
"TAKATA RECALL"
AIR BAGSFebruary 14, 2018
TAKATA RECALL. AIRBAG LIGHT STAYS ON IS THIS VEHICLE SAFE, THE DEALER SAYS YES.
AIR BAGSJanuary 17, 2018
TAKATA RECALL THIS IS A 2007, THE AIRBAGS HAVE NOT BEEN AVAILABLE.... I HAVE BEEN FRETTING OVER THIS SINCE FORD MAILED A RECALL PAPER AND SAID THEY WILL CALL WHEN THE PARTS BECOME AVAILABLE. I HAVE SEVERE ANXIETY AND OTHER MENTAL HEALTH ISSUES THAT STOP ME FROM DRIVING THIS VEHICLE. AS OF TODAY MY 2007 LINCOLN ONLY HAS 23,000 MILES ON IT DUE TO MY RELUCTANCE TO DRIVE AN UNSAFE VEHICLE.
AIR BAGSJanuary 17, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RONNIE THOMPSON FORD AT (866) 515-3673 (LOCATED AT 130 COOSAWATTEE DR, ELLIJAY, GA 30540) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
AIR BAGSJanuary 9, 2018
HAVE NOT RECEIVED NOTICE FROM MANUFACTURER YET TO REPLACE DEFECTIVE AIRBAGS
AIR BAGSJanuary 9, 2018
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION DECEMBER OF 2016. HOWEVER, THE CONTACT SPOKE TO AN UNKNOWN DEALER SEVERAL TIMES REQUESTING INFORMATION ON THE PARTS AVAILABILITY, THE UNKNOWN DEALER ALSO ADVISED THE CONTACT THAT THEY DID NOT HAVE ANY MORE INFORMATION CONCERNING THE LETTER THE CONTACT RECEIVED. THE DEALER ALSO STATED THAT THEY HAVE NOT RECEIVED ANY INFORMATION FROM FORD COMPANY ON WHEN PARTS WILL BE AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJanuary 8, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CREST LINCOLN (36200 VAN DYKE, STERLING HEIGHTS, MI 48312, (866) 418-6513) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJanuary 5, 2018
REGARDING NHTSA RECALL #17V024 PASSENGER AIRBAG INFLATOR REPLACEMENT, PARTS ARE STILL NOT AVAILABLE WHEN WILL THIS GET REMEDIED?
SERVICE BRAKESJanuary 3, 2018
WHILE DRIVING AND TRYING TO STOP ON A WET, SNOW-COVERED ROAD MY ABS SYSTEM BEGAN TO KICK IN. AFTER COMING TO A COMPLETE STOP THE BRAKE PEDAL HAD A "SOFT" FEEL AND COULD BE FORCED TO THE GROUND. SINCE THIS FIRST INCIDENT, THE BRAKE PEDAL GOES EXTREMELY SOFT AFTER THE ANTI-LOCK BRAKE SYSTEM ENGAGES. MY CAR CAN STILL BRAKE, BUT I HAVE TO PRESS THE PEDAL ALMOST TO TOUCHING THE FLOOR. IT WILL STAY SOFT A WHILE (AT LEAST 20 MIN, PROBABLY LONGER), BUT I FOUND THAT IF I PUMP THEM HARD A FEW TIMES (LIKE WHILE AT A RED LIGHT) IT THEN RETURNS TO NORMAL. AFTER RESEARCH, IT WAS FOUND THAT THE ABS CONTROL MODULE IS FAULTY AND NEEDS TO BE REPLACED.
AIR BAGSDecember 30, 2017
TAKATA RECALL RECEIVED NOTICE IN MARCH 2017. NOTHING SINCE.
AIR BAGSDecember 29, 2017
TAKATA RECALL: I'VE BEEN CONTINUOUSLY NOTIFIED THAT THE REMEDY PARTS FOR THE AIR BAG RECALL ARE DELAYED SINCE 2016. I FIND THIS UNACCEPTABLE FOR A POTENTIALLY DANGEROUS EVENT.
AIR BAGSDecember 27, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. APPLE VALLEY FORD IN APPLE VALLEY, MINNESOTA WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSDecember 27, 2017
TAKATA RECALL
AIR BAGS,UNKNOWN OR OTHERDecember 20, 2017
TAKATA RECALL I CONTACTED MY LOCAL DEALERSHIPS SERVICE DEPARTMENT. THEY VERIFIED MY RECALL. THEY EXPLAINED THAT THE PARTS ARE UNAVAILABLE. I AM CONCERNED BECAUSE THE AIRBAG LIGHT IS ON EVERY TIME THE CAR IS RUNNING. I ALSO HAVE A RECALL FOR THE CARPET INSERTS. I HAVE HAD MANY INSTANCES WHERE MY SHOE GET STUCK ON THE METAL PIECE NEAR THE CHAIR.
AIR BAGSDecember 19, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCHUMACHER LINCOLN OF DEL RAY IN DEL RAY, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSDecember 10, 2017
TAKATA RECALL HAVE NEVER RECEIVED THE PART. HAS BEEN FROM JUNE OF 2016. I HAVE CONSTANTLY CALLED YOU AND THE DEALERSHIPS ASKING IF PART IS IN YET AND THEY ALWAYS TELL ME NO. THE VEHICLE HAS BEEN IN MOTION. ON CITY ST.,HIGHWAYS AND EXPRESSWAYS.
AIR BAGSDecember 4, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CENTRAL FLORIDA LINCOLN, 2055 W COLONIAL DR, ORLANDO, FL 32804) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSDecember 4, 2017
TAKATA RECALL
AIR BAGSNovember 30, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STEARNS FORD IN BURLINGTON, NORTH CAROLINA (602 ELEMENTS RD, 27215) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. GREEN LINCOLN IN GREENSBORO, NORTH CAROLINA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSNovember 19, 2017
RECEIVED NOTICE JULY 2016 FROM LINCOLN MOTOR COMPANY. LETTER STATES THEY WILL NOTIFY ME WHEN PARTS BECOME AVAILABLE. I HAVE NOT HEARD FROM THEM SINCE.SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384
AIR BAGSNovember 17, 2017
TAKATA RECALL RECEIVED NOTICE OF RECALL IN MARCH 2017 AND DEALER STILL HAS NOT RECEIVED REPLACEMENT PARTS. THEY HAVE NO INFORMATION REGARDING IF AND WHEN THEY WILL.
AIR BAGSNovember 15, 2017
TAKATA RECALL I RECEIVED A RECALL LETTER IN JULY OF 2016. NO FIX HAS BEEN MADE AVAILABLE TO ME. I CHECKED WITH THE LOCAL FORD DEALER IN OCTOBER OF 2017. THE FIX IS NOT AVAILABLE. THIS HAS BEEN OVER A YEAR AND NO OTHER NOTICE WAS SENT TO ME.
AIR BAGSNovember 14, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (PENSKE LINCOLN SOUTH POST, SANTA ANNA, CA, 877-549-5971) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSNovember 14, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (JOE RIZZO FORD, 3100 SOUTH HARLEM AVE, NORTH RIVERSIDE, IL, 708-442-7000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSNovember 13, 2017
RECEIVED A NOTICE CONCERNING THE LAWSUIT ON THESE AIRBAGS, AND THE NOTICE TO FIND OUT IF MY VEHICLE WAS ONE INVOLVED. CALLED THE DEALERS AND WAS ADVISED "THERE ARE SO MANY OF THESE PROBLEMS WE HAVE NO PARTS AT THIS TIME AND DON'T KNOW WHEN TO EXPECT PARTS, CALL BACK" IT MAY BE OVER A YEAR.
AIR BAGSNovember 9, 2017
TAKATA RECALL STILL WAITING FOR REPLACEMENT
AIR BAGSNovember 8, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT HEARD A NOISE COMING FROM THE STEERING WHEEL AREA AND THE AIR BAG INDICATOR ILLUMINATED MONTHS AGO. THE FAILURE CONTINUED WHILE WAITING TO RECEIVE THE REMEDY AND PARTS FROM THE MANUFACTURER FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (STATE COLLEGE FORD-LINCOLN, 3140 W COLLEGE AVE, STATE COLLEGE, PA 16801, (814) 238-5041) HAD NOT YET DIAGNOSED THE FAILURE AND WAS UNABLE TO PROVIDE A TIME FRAME FROM THE MANUFACTURER TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO RECEIVE A DIAGNOSIS AND THE REPAIR PARTS. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSNovember 8, 2017
TAKATA RECALL - DEALERS UNABLE TO OBTAIN PARTS SINCE JUNE 2016
AIR BAGSNovember 6, 2017
TAKATA RECALL . WE HAVE BEEN BACK TO DEAL SHULT FORD PITTSBURGH,PA. THEY HAVE TOLD US FOR OVERA YEAR THEY HAVE NO PARTS. BUT SALE MGR EXPLAIN THEY DID GET PART FOR THIER INVENTORY SO THEY COULD SELL THESE CARS.NEED HELP TO EXPIDETE
AIR BAGSNovember 6, 2017
TAKATA RECALL. SINCE NOTIFIED IN JULY OF 2016, WE HAVE NOT BEEN ABLE TO GET THE AIRBAG REPLACED BEING THERE ARE NO PARTS AVAILABLE AT THE DEALERS.
AIR BAGSNovember 6, 2017
TAKATA RECALL, NO MANUFACTURE REPAIR MADE. MANUFACTURER RECALL #16S26 NHTSA RECALL #16V384
AIR BAGSNovember 6, 2017
TAKATA RECALL - SINCE JUNE 1, 2016. NHTSA RECALL NUMBER 16V384. MANUFACTURER RECALL NUMBER 16S26. SPOKE TO MY LOCAL LINCOLN DEALER IN DELRAY, FL TODAY AND WAS TOLD PART IS NOT AVAILABLE. IT'S BEEN 17 MONTHS SINCE THE RECALL, WHEN WILL THIS PART BE AVAILABLE?
AIR BAGSNovember 3, 2017
TAKATA RECALL MANUFACTURER RECALL NUMBER 16S26 NO REMEDY AVAILABLE AT DEALER AFTER MORE THAN ONE YEAR
AIR BAGSNovember 2, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2017. THE CONTACT CALLED HELENA FORD-LINCOLN (3365 E US HIGHWAY 12, HELENA, MT 59601) AT 406-446-6310 WHO STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND WERE REPAIRING BY ZONES. THE CONTACT CALLED IN MAY AND OCTOBER OF 2017 AND WAS INFORMED BOTH TIMES THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT VIN AVAILABLE UPDATED 8/3/18*JB
AIR BAGSNovember 1, 2017
"TAKATA RECALL" ACCORDING TO NUMEROUS PHONE CALLS TO VARIOUS DEALERS THE PARTS HAVE NOT YET BEEN MANUFACTURED.
AIR BAGSNovember 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STURMAN AND LARKIN FORD, 900 REGIS AVE, PITTSBURGH, PA 15236) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF *JS
AIR BAGSNovember 1, 2017
I RECEIVED A RECALL NOTICE OVER A YEAR AGO ABOUT DEFECTIVE AIR BAGS ON MY 2007 LINCOLN MKZ. I HAVE NOT RECEIVED ANY ADDITION INFORMATION OR NOTICES. IF THIS IS A SAFETY ISSUE, WHY IS IT TAKING. SO LONG FOR THIS TO BE CORRECTED.
AIR BAGSNovember 1, 2017
"TAKATA RECALL"
AIR BAGSNovember 1, 2017
TAKATA RECALL ORDERED AIR BAGS MONTHS AGO. LEAVING ON A 3600 MILES TRIP THE END OF DECEMBER. DO I ANY CHANCE OF GETTING THEM BEFORE THE TRIP? DAVIS-MOORE LINCOLN STILL DIDN'T HAVE STOCK.
AIR BAGSOctober 31, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (NORTHGATE FORD TRUCK CENTER, 8810 COLERAIN AVE, CINCINNATI, OH, 45251) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSOctober 31, 2017
TAKATA RECALL, NO PARTS AVAILABLE AND NOTHING THE DEALER CAN DO UNTIL PARTS BECOME AVAILABLE. IT HAS BEEN OVER A YEAR SINCE I RECEIVED THE ORIGINAL NOTICE
AIR BAGSOctober 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCHULTZ FORD LINCOLN (80 NY-304, NANUET, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL APRIL OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSOctober 28, 2017
RECEIVED A LETTER FROM THE LINCOLN MOTOR COMPANY DATED JULY 2016 IN REGARD TO THE PASSENGER FRONTAL AIRBAG INFLATOR "MAY RUPTURE RESULT[ING]...SERIOUS INJURY OR DEATH." AS OF THIS DATE OF COMPLAINT (10/28/17, I HAVE YET TO RECEIVE NOTICE THAT THE AIRBAG WILL BE REPLACED, MY CALLS TO THE THE LINCOLN MOTOR COMPANY HAVE RESULTED IN THEIR STATEMENT THAT THE REPLACEMENT AIRBAG IS NOT AVAILABLE "AT THIS TIME." IN THE MEANWHILE I CANNOT HAVE A PASSENGER SIT IN THE FRONT SEAT OF THE AUTOMOBILE. FURTHER, THEY CANNOT TELL ME WHEN THE REPLACEMENT AIR BAG WILL BECOME AVAILABLE.
AIR BAGSOctober 27, 2017
THERE HAS BEEN A RECALL ON THE PASSENGER AIRBAG SINCE JUNE 2016. THIS RECALL STATES THAT THE PASSENGER AIRBAG COULD RUPTURE IF EVER INVOLVED IN A CRASH AND GIVE NO PROTECTION TO MY PASSENGER. AS OF TODAY THERE IS STILL NO REMEDY TO THIS PROBLEM. THIS IS IS A TAKATA PRODUCT. THE DELAY IN CORRECTING THIS DANGEROUS ISSUE IS RECKLESS AND IRRESPONSIBLE AND PUTS PEOPLE I LOVE IN DANGER EVERY DAY. THERE NEEDS TO BE A CORRECTION AND IT NEEDS TO BE REPLACED IN MY VEHICLE BEFORE THERE IS A TRAGEDY!!
AIR BAGSOctober 27, 2017
"TAKATA RECALL" WE CAN NOT FIND ANY DEALERS WHO HAVE REPLACEMENT PARTS FOR RECALL IN OUR AREA.
AIR BAGSOctober 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSOctober 26, 2017
TAKATA RECALL. 7 MONTHS AFTER RECEIVING RECALL NOTICE, NEW AIRBAGS ARE STILL UNAVAILABLE. JUST RECEIVED TK HOLDINGS BANKRUPTCY NOTICE. I WILL NOT BE ABLE TO PASS A CAR INSPECTION WITHOUT THE REPAIR AND WILL BE UNABLE TO DRIVE MY CAR. NOT GOOD. AIRBAGS MUST BE PROVIDED IMMEDIATELY! PARENT COMPANY SHOULD BE FORCED TO STEP IN AND PRODUCE THEM.
AIR BAGSOctober 25, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR BECAUSE SHE RECEIVED THE RECALL NOTICE SEVERAL MONTHS AGO. THE DEALER (BROADWAY FORD, 980 W BROADWAY ST, IDAHO FALLS, ID 83402 (208) 525-8500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
AIR BAGSOctober 25, 2017
TAKATA RECALL ART HILL FORD MERRILLVILLE, IN INDICATES THAT THEY DO NOT HAVE THE REPLACEMENT PART TO REMEDY THIS DEFECT. I AM CONCERNED THAT TH WINDOW WILL PASS WITHOUT REPAIRING THE FAULTY AIRBAG IN MY AUTOMOBILE.
AIR BAGSOctober 25, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PAUL CERAME FORD IN SAINT LOUIS, MISSOURI WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSOctober 25, 2017
TAKATA RECALL STILL NO REPLACEMENTS AVAILABLE FOR DIVER OR PASSENGER AIRBAG I AM FORCED TO DRIVE THIS DANGEROUS SITUATION EVERYDAY
AIR BAGSOctober 24, 2017
TAKATA RECALL
AIR BAGSOctober 23, 2017
TAKATA RECALL RECEIVED RECALL NOTICE 16S26 NHTSA RECALL 16V-384 IN JULY 2016. TO DATE DEALER SAYS PARTS ARE STILL NOT AVAILABLE FOR REPAIRS TO BE MADE. WHY WOULD IT TAKE OVER 15 MONTHS FOR PARTS TO BE AVAILABLE?
AIR BAGSOctober 20, 2017
TAKATA RECALL MY CAR'S AIRBAG NEEDS TO BE REPLACED THE COMPANY FILED BANKRUPTCY AND THEY DON'T HAVE THE PARTS.
AIR BAGSOctober 20, 2017
TAKATA RECALL.
AIR BAGSOctober 20, 2017
"TAKATA RECALL" HAVE NOT RECEIVED NOTICE FROM DEALER TO BRING VEHICLE TO HAVE RECALL AIRBAG REPLACED.
AIR BAGSOctober 19, 2017
I CALLED TO GET THIS TAKEN CARE OF AND THEY SAID PARTS ARENT AVAILABLE YET. SO IM SUPPOSED TO DRIVE AROUND IN A CAR THAT COULD POTENTIALLY HURT OR KILL MY PASSENGERS
AIR BAGSOctober 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (PLAZA LINCOLN, LEESBURG, FL, 352-787-1255) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSOctober 16, 2017
TAKATA RECALL NHTSA RECALL NUMBER 16V384, MANUFACTURER RECALL 16S26. RECALL DATE JUNE 1, 2016. CHECKED WEB SITE TODAY, OCT 16, 2017. RECALL STATUS; RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. WE ARE ASKING WHEN THIS CAN BE COMPLETED. IS OUR VEHICLE SAFE TO OPERATE? PLEASE ADVISE, THANK YOU.
AIR BAGSOctober 4, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DAVE SINCLAIR LINCOLN SOUTH IN ST LOUIS, MISSOURI WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BY LETTER. THE CONTACT EXPERIENCED THE FAILURE OF THE AIR BAG INDICATOR ILLUMINATING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT A SUPPORT ASSEMBLY SEAT TRACK REPLACEMENT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 55,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN CONSUMER STATED THERE WAS NO INDICATION THAT ANYTHING WAS WRONG WITH THE AIR BAG INDICATOR. UPDATED 7/25/18*JB *TR
AIR BAGSSeptember 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BONNELL FORD (LOCATED AT 353 CAMBRIDGE ST, WINCHESTER, MA 01890-2340, PHONE NUMBER: (781) 729-4800) CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSAugust 21, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (NICK NICHOLAS FORD LINCOLN, STATE ROUTE 19, CRYSTAL RIVER, FL) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSAugust 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AUTO WHOLESALERS OF HOOKSETT (1319 HOOKSETT RD, HOOKSETT, NH 03106 (603) 668-6333) WHERE IT WAS DIAGNOSED WITH A FAULTY PASSENGER AIR BAG THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) SEVERAL MONTHS AGO AND THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSAugust 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE KINGS COLONIAL FORD DEALER AND THE LILLISTON FORD DEALER. THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO PROVIDE THE CONTACT WITH AN ESTIMATED TIME FRAME FOR THE REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSAugust 2, 2017
TAKATA RECALL - RECEIVED RECALL NOTICE JULY 2016, BUT STILL NOT FIXED WHEN TIMELINE SHOWS TO BE RECALLED BY MAY 2016 IN KANSAS. THE RECALL NOTICE DOESN'T ACCOMPLISH ANY SAFETY WITHOUT THE FIX!!! FORD CONTENDS CAR IS SAFE TO OPERATE BASED ON TECHNICAL DATA, ADVISING THAT THEY "HAVE NO REPORTS OF ANY EXPLOSIONS IN FORD VEHICLES", AND NHTSA WILL NOT PROVIDE DATA TO PUBLIC ON WHAT CARS HAVE EXPLODED TO ENABLE VERIFICATION BY PUBLIC. THIS IS IN DIRECT CONFLICT WITH THE RECALL NOTICE, WHICH SAYS DEFECT COULD RESULT IN SERIOUS INJURY OR DEATH. I PURCHASED TWO OF THESE VEHICLES FROM TWO SEPARATE FORD DEALERS IN KANSAS CITY AREA IN NOVEMBER 2015 WITHOUT ANY NOTIFICATIONS OF THE DEFECTS DESPITE NHTSA BEING AWARE OF THESE DEFECTS FOR MANY YEARS PRIOR TO MY PURCHASES. HOW IS THE SAFETY MISSION OF NHTSA BEING MET HERE??? WHY ARE THESE DANGEROUS CARS STILL BEING SOLD WITH NHTSA NOT OBJECTING?
AIR BAGSJuly 12, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION TWO YEARS AGO. THE CONTACT MENTIONED THAT FORD LINCOLN PINEWOOD BLVD OF FLORIDA ADVISED THAT PART WAS UNAVAILABLE FOR THE REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
AIR BAGSJuly 12, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. KOONS FORD AND LINCOLN (2540 RIVA ROAD ANNAPOLIS, MD 21401 410-224-2100) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ UPDATED 8/25/2017*JS
AIR BAGSJuly 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SARAT FORD LINCOLN (245 SPRINGFIELD ST, AGAWAM, MA 01001 (413) 786-0430) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/24/17*LJ THE CONSUMER REQUESTED TO PAY FOR THE REPLACEMENT AIR BAG INSTEAD OF WAITING FOR THE RECALL TO BE PERFORMED. THE CONSUMER WAS ADVISED THE AIR BAG WOULD ONLY BE REPLACED WITH ANOTHER TAKATA AIRBAG. UPDATED 08/29/2017*JS
AIR BAGSJune 28, 2017
THEY HAVE NOT REPAIRED MY AIRBAG, EVERY TIME I CALL TO GET IT REPAIRED THEY TELL ME THE AIRBAGS ARE ON BACK ORDER.
AIR BAGSJune 27, 2017
I RECEIVED A RECALL LETTER ON MY PASSENGER SIDE AIRBAG NEARLY ONE YEAR AGO. TO DATE, I HAVE NOT RECEIVED NOTICE THAT THIS AIRBAG WILL BE REPLACED. I HAVE NOT ALLOWED A PASSENGER IN THE FRONT SEAT OF MY CAR THIS PAST YEAR. I HAVE CONTACTED LINCOLN SEVERAL TIMES ASKING WHEN MY AIRBAG WILL BE REPLACED TO NO AVAIL. HELP!
AIR BAGSJune 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO CLASSIC FORD SMITHFIELD 1698 E BOOKER DAIRY RD, SMITHFIELD, NC 27577, WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.
AIR BAGSJune 8, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SHEEHY FORD DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED...UPDATED 07/31/17 *BF *JS
AIR BAGSJune 6, 2017
TAKATA RECALL. WE WERE CONTACTED IN JULY 2016 ABOUT THE RECALL AND THE LETTER INFORMED US THAT THE LINCOLN MOTOR COMPANY WOULD BE CONTACTING US WHEN THE PARTS WERE AVAILABLE FOR REPLACEMENT. WE HAVE NOT HEARD FROM THEM TO THIS DATE JUNE 6, 2017 AND WHEN WE CALLED THE LOCAL DEALERSHIP THEY REPORTED THAT THEY DID NOT HAVE ANY PARTS AND WAS NOT SURE WHEN OR IF THEY WOULD GET THEM.
AIR BAGSJune 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, AUTO NATION LINCOLN IN CLEAR WATER, FLORIDA, WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BECOME AVAILABLE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/23/17*LJ *CN
AIR BAGSMay 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A UNKNOWN LOCAL DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER PROVIDED CASE NUMBER: CAS-12349510-J3T4C1 AND STATED THAT IT WAS SAFE TO SIT IN THE SEAT THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/18/17*LJ *JS
AIR BAGSMay 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR A DIAGNOSTIC TEST TO DETERMINE WHY THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 62,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/12/17*LJ *AS
AIR BAGSMay 17, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSMay 8, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE FRONTAL PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSApril 26, 2017
TAKATA RECALL. RECEIVED RECALL ON MY MKZ IN JULY,2016. TO DATE PROBLEM HAS NOT BEEN REPAIRED. I WANT TO KNOW WHEN THIS PROBLEM IS GOING TO BE RESOLVED. I HAVE CALLED AND WRITTEN BEFORE AND DO NOT GET ANY RESPONSE AS TO WHEN PROBLEM WILL BE FIXED.
AIR BAGSApril 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/13/17*LJ *AS
AIR BAGSApril 24, 2017
TAKATA RECALL -- IT HAS BEEN A YEAR AND THE DEALER STILL ONLY TELLS ME THEY DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE.
AIR BAGSApril 21, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSApril 17, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/23/17*LJ *CN
AIR BAGSMarch 19, 2017
TAKATA RECALL - I RECEIVED RECALL LETTER JULY 2016. TO THIS DATE THE DEALER (CENTRAL FLORIDA LINCOLN IN ORLANDO FL) CANNOT GIVE ME AN ANSWER AS TO WHEN THE AIRBAG WILL BE REPLACED. ALL THEY TELL ME IS THAT THEY DON'T HAVE THE PARTS YET. I AM VERY INCONVENIENCED AS I CANNOT HAVE PASSENGERS IN THE FRONT SEAT. I SEE THAT OTHER VEHICLES HAVE BEEN REPAIRED - WHEN IS LINCOLN GOING TO HAVE PARTS TO REPAIR?
AIR BAGSMarch 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSMarch 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATED 06/29/17*LJ *CN
AIR BAGSFebruary 28, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD ISSUES TRADING IN THE VEHICLE DUE TO THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAGSFebruary 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MK7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSFebruary 25, 2017
TAKATA RECALL RECEIVED NOTICE OF RECALL JULY 2016. STILL WAITING FOR REPAIR. NEED TO USE CAR BUT FEEL UNSAFE TO USE IT, THEREFORE, NO USE FOR PASSENGER SIDE SINCE JULY 2016 RECALL. THIS HAS NOT BEEN TAKEN CARE OF IN "A TIMELY MANNER" AS DESCRIBED IN LETTER. HELP!!! *JS
AIR BAGSFebruary 16, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *CN
AIR BAGSFebruary 8, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SERVICE BRAKESFebruary 7, 2017
GENTLEMEN, I OWN A 2007 LINCOLN MKZ WITH 68,750 MILES ON IT. I PUT A NEW MASTER BRAKE CYLINDER ON IT ON AUGUST 16, 2015. THE MASTER CYLINDER WAS REPLACED BECAUSE MY BRAKES WERE PERIODICALLY GOING 'SOFT' AFTER HITTING ROUGH PATCHES ON A ROAD, STRIKING WET, UNEVEN MANHOLE COVERS, OR HITTING SLIPPERY CONDITIONS WHICH ACTIVATED THE ABS SYSTEM. SINCE THAT AUGUST INSTALLATION OF A NEW OEM MASTER BRAKE CYLINDER I HAVE HAD THREE MORE INSTANCES WHERE THE BRAKES HAVE GONE MUSHY AFTER VARIOUS ATTEMPTS TO MAKE A QUICK STOP. I'VE COME TO UNDERSTAND THE LIKELY DEFECTIVE PART IS THE HYDRAULIC MOTOR CONTROL COMMON TO THE CARS UNDER INVESTIGATION AS WELL AS ALL OTHERS UTILIZING THIS SAME PART. MY POINT IS THAT IT IS NOT JUST THE 2007-2009 FORD FUSION OR THE MERCURY MILAN (WHICH YOU ARE INVESTIGATING) THAT HAS THESE SUSPECTED DEFECTIVE BRAKE CONDITIONS. MY 2007 LINCOLN MKZ (AND ANY OTHER FORD, MERCURY, OR LINCOLN AUTOMOBILES WHICH USE THIS CAR'S SAME BRAKING SYSTEM) HAS THIS SAME UNSAFE DESIGN. MY LATEST INCIDENT OCCURRED LAST WEEK WHEN A DEER RAN OUT IN FRONT OF MY CAR ON A SNOWY ROAD. I SLAMMED ON THE BRAKES AND AVOIDED HIM. THE ABS KICKED IN AND BRAKES HAVE BECAME MUSHY IMMEDIATELY THEREAFTER. AFTER TAKING MY CAR IN FOR REPAIRS TO THE SOFT BRAKES, THE BRAKES HAVE NOT BEEN RETURNED TO 'NORMAL'. I'M RETURNING TO THE GARAGE FOR A 'FIX' AGAIN. THE SOFT BRAKES CAUSE THE CAR TO TAKE EXTRAORDINARILY ABOVE NORMAL DISTANCES TO STOP. I STRONGLY ENCOURAGE YOU TO REVIEW THE 2007 LINCOLN MKZ FOR SIMILAR DEFECTS TO THAT OF THE MERCURY MILAN AND FORD FUSION. ALTHOUGH YOU ARE REPORTING NO DEATHS CURRENTLY AS A RESULT OF THESE CONDITIONS TO THE MKZ, ONE / MANY ARE IMMINENT. 475,000 CARS ALL POTENTIALLY WITH THIS SAME BRAKE DESIGN ARE UNSAFE. ONE WE KNOW FOR SURE THAT IS CERTAINLY UNSAFE IS THE 2007 LINCOLN MKZ.
AIR BAGSJanuary 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) IN JUNE. THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJanuary 24, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAGSJanuary 23, 2017
TAKATA RECALL FOR AIRBAGS AND THERE IS STILL NO RESOLUTION. DRIVING WITH DEFECTED PARTS THAT COULD RESULT IN SERIOUS INJURY OR DEATH. *TR
AIR BAGSJanuary 23, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJanuary 12, 2017
"TAKATA RECALL" RECEIVED NOTIFICATION FROM FORD-LINCOLN-MERCURY OVER 1 YEAR AGO. HAS NOT BEEN FIXED. THIS IS A 2007 VEHICLE AND WE HAVE DRIVEN IT FOR A LONG TIME WITH THIS DANGEROUS ISSUE.
AIR BAGSJanuary 11, 2017
TAKATA RECALL. RECEIVED EMAIL THERE IS RECALL ON MY MKZ ON JUNE 1,2016. JULY 22,2016 I RECEIVED A LETTER THERE TO VERIFY THIS RECALL. LINCOLN DEALER HERE IN MEMPHIS TOLD ME THE PROBLEM WOULD BE FIXED IN OCTOBER OR NOVEMBER OF 2016. NOW I AM TOLD THEY DO NOT KNOW WHEN THIS RECALL WILL BE CORRECTED. THIS IS DOBBS FORD / LINCOLN AT WOLFCHASE,7925 STAGE RD.MEMPHIS ,TN. 38133. THIS IS DISGUSTING. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
AIR BAGS,SERVICE BRAKESJanuary 4, 2017
SEE ATTACHED EMAIL
SERVICE BRAKESDecember 30, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000. ...UPDATED 03/13/17 *BF *TR
AIR BAGSDecember 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SERVICE BRAKESDecember 28, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT STATED THAT THERE WAS AN INCREASE IN HOW LONG IT TOOK THE VEHICLE TO FULLY STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,500. ....UPDATED 02/06/17 *BF *CN
SERVICE BRAKESDecember 28, 2016
WHILE TRAVELING AT 45 MPH TRAFFIC SLOWS. I COME DOWN HARD ON BRAKE. ANTI-LOCK BRAKE ACTIVATES, PEDDLE GOES SOFT AND CATCHES JUST ABOVE FLOOR. PEDDLE DOSE NOT RETURN TO NORMAL UNTIL CHECKED BY LOCAL MECHANIC AND HE RUNS A CHECK ON THE ANTI-LOCK BRAKE SYSTEM. HOURS LATER BRAKES ARE BACK TO NORMAL. THIS IS THE SECOND OCCURRENCE OF THE PROBLEM. THE MKZ IS A CLOSE RELATIVE OF THE FORD FUSION.
AIR BAGS,SEAT BELTS,WHEELSDecember 25, 2016
MY AIRBAG LIGHT STAYS ON CONSTANTLY PASSENGER SIDE. THIS MAY CAUSE INJURY IF IN ACCIDENT I'VE REPLACES SEVERAL TIRES AND RECENTLY HAVE NEW ONES AND TIRE PRESSURE GOES COMPLETELY FLAT ON 2 BACK TIRES AND CONSTANTLY PUTTING AIR IN FRONT TIRES.. I RETURNED IT TO SERVICE STATION THAT INSTALLED TIRES AND HE SAID THE RIMS ARE SO CORRODED THAT'S WHY I'M LOSING AIR IN TIRES. THESE NEED REPLACED AND ARE COSTLY. I FEEL I MAY HAVE A BLOWOUT WHILE DRIVING IF I DON'T CHECK THESE DAILY. *TR
AIR BAGSDecember 23, 2016
TAKATA RECALL.RECEIVED NOTICE JUNE 1,2016 ON PAB RECALL.I WAS TOLD THE AIRBAG WOULD BE REPLACED IN OCTOBER OR NOVEMBER,2016 BY DOBBS FORD-LINCOLN HERE IN MEMPHIS. NOW I AM TOLD THEY DO NOT KNOW WHEN THIS PROBLEM WILL BE CORRECTED.WE DO HAVE VERY HOT AND HUMID SUMMERS HERE.
AIR BAGSOctober 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *JS
AIR BAGSOctober 26, 2016
TAKATA RECALL. THE REPAIRS ARE TAKING TOO LONG. I DRIVE WITH MY 10-MONTH OLD IN THE CAR AND AM CONCERNED WITH THE LIFE THREATENING/SERIOUS INJURY POSSIBILITY IF INVOLVED IN AN ACCIDENT WHERE THE AIRBAG IS ENGAGED! I WOULD LIKE AN ALTERNATIVE RECOURSE AT THE EXPENSE OF THE MANUFACTURER, SUCH AS A LOANER CAR OR SOMETHING! MY FAMILY'S LIFE IS AT RISK EVERY TIME WE DRIVE THE CAR. I HAVE TWO CARS AFFECTED BY THIS RECALL AND WILL SUBMIT TWO COMPLAINTS. THANK YOU. *TR
AIR BAGSOctober 25, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/06/2017*CT
AIR BAGSOctober 17, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE....UPDATED 12/14/16 *BF
AIR BAGSOctober 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
FUEL SYSTEM, GASOLINESeptember 20, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY STRONG FUEL ODOR COMING FROM THE VEHICLE WHILE PARKED IN THE CONTACT'S GARAGE. UPON FURTHER INSPECTION, THE CONTACT WITNESSED FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS EXTENSIVE CORROSION AND RUST ON THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 187,000. UPDATED 01/11/2017*CT UPDATED 01/26/17*JB
AIR BAGSSeptember 16, 2016
TAKATA I HAVE A VEHICLE I NEED TO USE...BUT I TAKE MY LIFE IN MY HANDS WHEN I DRIVE IT. PLEASE TELL ME WHY THIS CANNOT BE FIXED.
AIR BAGSSeptember 10, 2016
TAKATA RECALL. RECEIVED NOTICE 07/11/2016 OF RECALL INVOLVING THE PASSENGER SIDE AIRBAG. THE RECALL SPECIFICALLY STATES "A RUPTURED INFLATOR CAN SEND INFLATOR PARTS TOWARD VEHICLE OCCUPANTS RESULTING IN SERIOUS INJURY OR DEATH. I CONTACTED FORD CUSTOMER RELATIONSHIP CENTER ON 07/11/2016 AND SPOKE TO AARON. I ASKED HIM ABOUT DEACTIVATING THE PASSENGER SIDE AIRBAG AND HIS INSTRUCTIONS WERE NOT TO DO SO. AS OF THIS DATE THERE IS NO REMEDY, I AM UNABLE TO SELL MY VEHICLE, MY WIFE MAY BE IN SERIOUS DANGER SHOULD WE HAVE A FRONTAL COLLISION WITH AIRBAG DEPLOYMENT. INFORMATION AVAILABLE INDICATES SOME MANUFACTURERS ARE RECOMMENDING DEACTIVATION. PLEASE ADVISE SO THAT I MAY TAKE PROPER ACTION.
SERVICE BRAKESSeptember 10, 2016
THE BRAKES DO NOT FUNCTION PROPERLY. THE PEDAL FEEL IS SPONGY AND THE PEDAL TRAVEL IS EXCESSIVE (3-4") BEFORE THE BRAKES START TO SLOW THE VEHICLE DOWN. BRAKES WERE FULLY BLED TO ENSURE OLD FLUID WITH TOO MUCH MOISTURE IN IT WASN'T THE PROBLEM. THIS ACTION DIDN'T FIX THE PROBLEM. JUST HAD A FORD DEALER REPLACE THE MASTER CYLINDER--THAT DID NOT CORRECT THE PROBLEM. AFTER CONDUCTING A WEB SEARCH AND TALKING WITH THE DEALER MORE, APPARENTLY THE PROBLEM IS A VALVE STUCK IN THE OPEN POSITION ON THE ABS SYSTEM'S HYDRAULIC CONTROL UNIT. THIS APPEARS TO BE A BIT OF A COMMON PROBLEM WITH THE FUSION, MKZ AND MILAN VEHICLES OVER NUMEROUS YEARS. THERE ALSO APPEARS TO BE AN UPDATED PART NUMBER FOR THE HYDRAULIC CONTROL UNIT. THIS CONDITION IS A SAFETY HAZARD AS THE BRAKES DO NOT PROPERLY SLOW THE VEHICLE DOWN WHEN THE BRAKES ARE APPLIED.
AIR BAGSSeptember 7, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSAugust 29, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
LATCHES/LOCKS/LINKAGESAugust 9, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT DRIVER SIDE DOOR SWUNG OPEN WITHOUT WARNING. THE CONTACT HAD TO HOLD THE DOOR CLOSED IN ORDER TO DRIVE THE VEHICLE. THE FAILURE OCCURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 02/03/17*LJ
AIR BAGSAugust 2, 2016
LETTER FROM CONGRESSMAN WITTMAN ON BEHALF OF CONSTITUENT RE 2007 LINCOLN MKZ PASSENGER FRONTAL AIRBAG INFLATOR RECALL ( ATTN: C.R."BUTCH" DOWNEY). *SMD THE CONSUMER WANTED AN EXPLANATION AS TO WHY THE RECALL WAS DELAYED AND WITHHELD BY THE FEDERAL GOVERNMENT. RECALL # 16V384000. *JB
VISIBILITY/WIPERJuly 12, 2016
MY DEFROST GRILL HAS CRACKED AND BECOME UNDONE AND THE IP BEGAN TO PEEL. THE VEHICLE CAN LO LONGER KEEP FOG CLEAR OR DEFROST THE WINDSHIELD IN COLD WEATHER. ALSO THE HVAC CONTROLS HAVE SUCK IN THE IP AND IT IS HARD TO GET TO THE DEFROST BUTTON WHEN NEEDED FOR VISIBILITY. YELLOW PARTICLES IN THE AIR WHEN IF DEFROST MODE CAUSING OCCUPANTS TO COUGH.
AIR BAGSApril 4, 2016
2007 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO A DEFECTIVE PASSENGER AIRBAG SYSTEM REPAIRS. *SMD THE CONSUMER STATED RECENTLY, THE AIR BAG LIGHT ILLUMINATED, THE DEALER ANALYZED THE ISSUE AND INDICATED THE FRONT PASSENGER RAILS RELATED TO THE ELECTRONIC MODULE NEEDED TO BE REPLACED. *JB
WHEELSMarch 31, 2016
I HAD MY 2007 LINCOLN MKZ SINCE 2013 AND I ALWAYS HAD PROBLEMS WITH MY FACTORY WHEELS THAT I BROUGHT FROM A DEALERSHIP WHICH WASN'T EVEN ON THE CARFAX WHEN I BOUGHT NOR THE SALESMAN DID NOT SAY ANYTHING ABOUT THE RIMS HAVING A PROBLEM POKING WHOLE IN ALL 4 TIRES. EVERY 5 DAYS, EVERY 5 DAYS I HAVE TO GO PUMP MY TIRES UP SO THEY WILL NOT BUST. I FIRST NOTICED THIS PROBLEM WHEN I HAD THE ZEPHER, SAME MAKE. I WAS OUT WITH WHO IS MY WIFE NOW, FRONT DRIVER SIDE RIM SHREDDED MY TIRE. WE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED. AND IM STILL TODAY STILL HAVING THIS SAME !!FRUSTRATING PROBLEM!! EVERY 5DAYS AND I HAVE TO PAY $135 A WHEEL THAT WASN'T EVEN MY CAUSE OF DOING NOR ON THE CARFAX. !! MY CAR SHOULD COUNT JUST LIKE EVERY OTHER CAR!! !!!AND ITS NOT!!! MY FAMILY AND I WANT A !!!RECALL!!!
WHEELSMarch 3, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT AIR LEAKED FROM ALL FOUR WHEELS, SPECIFICALLY AROUND THE RIMS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RIMS NEEDED TO BE SEALED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT CHANGED ALL FOUR TIRES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,101. UPDATED 10/26/16*LJ UPDATED 03/13/17.*JB
AIR BAGSFebruary 11, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THERE COULD BE A SAFETY ISSUE; HOWEVER, THERE WERE NO RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THAT THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000.
WHEELSJanuary 25, 2016
I AM HAVING ISSUES WITH LOW TIRES. THEY ARE CONSTANTLY GOING LOW/FLAT. ABOUT 6 MONTH AGO I HAD ONE TIRE COME COMPLETELY OFF MY RIM. FROM WHAT I AM TOLD BY THE DEALERSHIP, THE RIMS HAVE TO BE SHAVED DOWN AND THEN RE SEALED. I JUST BOUGHT NEW TIRES LESS THEN A YEAR AGO AND ALREADY IN NEED OF NEW ONES BECAUSE THE TREAD IS WORN OUT FOR HAVING INCONSISTANT AIR IN THEM WITH THEM CONTINUALLY GOING LOW! IT'S BEEN GOING ON FOR THE LAST 3 YEARS BUT MORE FREQUENTLY WITHIN THE LAST 12 MONTHS.
POWER TRAIN,UNKNOWN OR OTHERSeptember 21, 2015
WHILE ENTERING ACCESS RAMP TO HIGHWAY, AT APPROX 30 MPH, THE TRANSMISSION SHIFTED HARD AND I NOTICED THE TACHOMETER RISE TO 4000RPM AND STAY AT THAT LEVEL. THE VEHICLE WOULD NOT SHIFT. I DID MANAGE TO ENTER THE HIGHWAY BUT THE HIGHEST SPEED I COULD GARNER WAS 55MPH ALL THE WHILE THE TACH STAYED AT 4-5000 RPM AND CONTINUED TO RACE. SINCE THAT TIME, I HAVE NOTICED LEAKING FLUIDS FROM THE TRANSMISSION AND INFORMED THAT I NEED A NEW TRANSMISSION.
SEAT BELTSJune 26, 2015
MY WIFE AND I WERE INVOLVED IN A COLLISION AFTER A WOMAN, WHO CLAIMS TO HAVE FALLEN ASLEEP, SIDESWIPED THE CAR IMMEDIATELY AHEAD OF US ON A 2-LANE ROAD. IN AN ATTEMPT TO AVOID A HEAD-ON COLLISION, I SWERVED OFF THE ROAD TO THE RIGHT. SHE ACCELERATED, TURNED LEFT AND GOT IN FRONT OF US AND WE COLLIDED WITH HE RIGHT FRONT FENDER AT THE WHEEL-WELL. THE CAR WAS TOTALED. THE AIRBAGS DEPLOYED AND THE FRONT END WAS CRUSHED. I WAS DRIVING AND MY LEFT ARM WAS BROKEN. THE LITTLE AIRBAG IN THE STEERING COLUMN HIT ME IN THE CHEST, BRUISED ME, AND CAUSED SEVERE PAIN. MY WIFE WAS IN THE FRONT PASSENGER SEAT. HER SEATBELT WAS SECURELY FASTENED, BUT IT DID NOT HOLD HER IN PLACE AS IT WAS DESIGNED TO DO. ON IMPACT, SHE MET THE AIRBAG HALFWAY AND MOST OF HER RIBS WERE FRACTURED. FOUR (4) OF HER VERTEBRAE WERE FRACTURED, AS WAS HER RIGHT ANKLE. HER LUNGS WERE BRUISED AND ONE WAS PUNCTURED. HER LEFT KNEE HIT THE DASHBOARD AND DROVE HER FEMUR THROUGH HER PELVIS. SHE WAS TAKEN TO UMD SHOCK-TRAUMA CENTER WHERE SHE WAS INTUBATED, SEDATED AND PUT IN TRACTION FOR SEVERAL DAYS BEFORE A 7 HOUR SURGERY TO REBUILD HER HIP AND FEMUR. SHE WAS IN A FULL-TORSO CAST AND USED A WHEELCHAIR FOR >6 WEEKS. SHE IS STILL REBOUNDING FROM THE EFFECTS OF THE INEFFECTIVE SEATBELT, WHICH DID NOT WORK AS DESIGNED.
AIR BAGSMay 1, 2015
LINCOLN MKZ 2007 AIRBAG MODULAR AND SENSORS GONE BAD AND AIRBAG LIGHT IS ON. CAR WAS CHECKED FOR THE PROBLEM AND I WAS TOLD THAT IT WOULD COST OVER $1500 TO REPAIR THIS PROBLEM. THIS CAR PARTS HAVE CONTINUOUSLY FAIL ON THIS PARTICULAR CAR PANELS ON BOTH FRONT DOOR HAVE CRACKED, DRIVES SIDE HAS BEEN REPLACED ONCE BY DEALER. WAS TOLD THAT IF I REPLACE DOOR PANEL I WOULD HAVE TO BUY THE DOOR RATHER THAN JUST A PANEL, HAVE REPLACED ALL FOUR REELS ON THE CAR, TIRES CONSTANTLY HAVE TO BE CHECKED FOR LOW AIR PRESSURE IN TIRES, DASHBOARD HAS POPPED LOOSE AT VENT IN TOP OF DASHBOARD AND WAS TOLD BY DEALER IT WOULD COST OVER $2000 TO REPAIR. THIS CAR IS SUPPOSE TO BE ONE OF LINCOLN'S BEST VEHICLES AND THE PARTS ON THIS CAR ARE NOT TOP QUALITY. CAR IS NOT OLD ENOUGH TO HAVE HAD SO MANY PROBLEM. CAR WAS POORLY BUILT AND IT IS A SHAME THAT LINCOLN WILL NOT STEP UP TO THE PLATE AND ACKNOWLEDGE ALL OF THESE PROBLEMS WITH THIS CAR. I AM A VERY UNSATISFIED CUSTOMER AND AT THIS POINT WOULD NOT CONSIDER BUYING ANOTHER VEHICLE IN THE LINCOLN FAMILY. WHAT A SHAME THAT YOU PAY SO MUCH FOR A VEHICLE AND GET THIS KIND OF QUALITY. SHAME, SHAME, SHAME. *TR
POWER TRAINMarch 27, 2015
THE POWERTRAIN CONTROL MODULE AND COILS WENT BAD. HAD THE CAR TOWED TO THE DEALER. WAS TOLD THAT THERE WAS A TECHNICAL SERVICE BULLETIN (TSB 14-0059) ON 2007-2008 LINCOLN MKZ'S. I WAS TOLD THAT MY VIN # WAS NOT ONE OF THE PROBLEM CARS COVERED. MY CAR IS A 2007 LINCOLN MKZ I FEEL THAT LINCOLN IS IN ERROR AND I SHOULD BE COVERED FULLY FOR REPAIR. *TR
FUEL/PROPULSION SYSTEMNovember 13, 2014
GOT IN CAR AFTER STOPPING AT GROCERY STORE AND SMELLED GAS, THOUGHT IT MIGHT BE FROM A NEARBY GAS STATION. GOT HOME AND PARKED CAR IN GARAGE AND ABOUT AN HOUR LATER WENT IN GARAGE TO TAKE OUT TRASH. GARAGE HAD HEAVY SMELL OF GASOLINE. OPENED GARAGE DOOR, PARKED CAR OUTSIDE AND GASOLINE SMELL IN GARAGE WENT AWAY. TOOK CAR TO FORD DEALER AND CAR WAS DIAGNOSED WITH A SPLIT/LEAKING FUEL RAIL ON TOP OF ENGINE. HAD TO HAVE METAL FUEL RAIL REPLACED. *TR
WHEELSNovember 10, 2014
THE TIRES ARE ALWAYS LEAKING AIR AND THE RIMS ARE THE CAUSE OF IT. THE RIMS HAVE HAIRLINE CRACKS IN THEM. I HAVE PURCHASED SEVERAL TIRES ON THE COUNT OF THE POOR QUALITY OF THE RIMS. *TR
TIRES,WHEELSOctober 30, 2014
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE TIRES BECAME FLAT. THE CONTACT MENTIONED THAT THE TIRES WERE INFLATED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT STATED THAT BOTH OF THE REAR TIRES EXHIBITED THE FAILURE AS WELL. THE VEHICLE WAS INSPECTED AND WAS FOUND THAT THE TIRE VALVE STEMS WERE CRACK AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF A CUSTOMER SATISFACTION CAMPAIGN RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
AIR BAGSOctober 22, 2014
THIS IS IN REGARD TO THE LATEST "AIRBAG RECALLS" ON THE FORD MODEL CARS. I OWN A 2007 LINCOLN MKZ AND I HAVE BEEN HAVING A PROBLEM WITH THE "WARNING LIGHT" CONSTANTLY BEING "ON" SINCE AUGUST OF THE YEAR, 2014. I IMMEDIATELY TOOK IT TO THE FORD DEALERSHIP TO HAVE IT CHECKED OUT. I WAS TOLD IT WOULD BE VERY EXPENSIVE TO FIX, BUT FOR ME "NOT TO WORRY ABOUT IT" AS LONG AS THE LIGHT DIDN'T BOTHER ME. IN LIGHT OF THE RECENT RECALLS OF OTHER MODELS OF FORD CARS AND STORIES ON THE NATIONAL NEWS ABOUT THE AIRBAG DEFECT RESULTING IN EVEN FATAL INJURIES DUE TO THE AIRBAG, I FEEL THIS MATTER SHOULD BE ADDRESSED BY FORD AND REPAIRED BY FORD AT "THEIR EXPENSE." ADDITIONALLY, I ONLY HAVE 50,450 MILES ON MY CAR AND IT HAS BEEN TAKEN CARE OF VERY WELL BY ME. I WOULD APPRECIATE A RESPONSE AS SOON AS POSSIBLE SINCE I DRIVE MY CAR EVERY DAY AND AM VERY CONCERNED ABOUT THIS ISSUE. THANK YOU *TR
AIR BAGSOctober 22, 2014
THIS IS IN REGARD TO THE LATEST "AIRBAG RECALLS" ON THE FORD MODEL CARS. I OWN A 2007 LINCOLN MKZ AND I HAVE BEEN HAVING A PROBLEM WITH THE "WARNING LIGHT" CONSTANTLY BEING "ON" SINCE AUGUST OF THE YEAR, 2014. I IMMEDIATELY TOOK IT TO THE FORD DEALERSHIP TO HAVE IT CHECKED OUT. I WAS TOLD IT WOULD BE VERY EXPENSIVE TO FIX, BUT FOR ME "NOT TO WORRY ABOUT IT" AS LONG AS THE LIGHT DIDN'T BOTHER ME. IN LIGHT OF THE RECENT RECALLS OF OTHER MODELS OF FORD CARS AND STORIES ON THE NATIONAL NEWS ABOUT THE AIRBAG DEFECT RESULTING IN EVEN FATAL INJURIES DUE TO THE AIRBAG, I FEEL THIS MATTER SHOULD BE ADDRESSED BY FORD AND REPAIRED BY FORD AT "THEIR EXPENSE." ADDITIONALLY, I ONLY HAVE 50,450 MILES ON MY CAR AND IT HAS BEEN TAKEN CARE OF VERY WELL BY ME. I WOULD APPRECIATE A RESPONSE AS SOON AS POSSIBLE SINCE I DRIVE MY CAR EVERY DAY AND AM VERY CONCERNED ABOUT THIS ISSUE. THANK YOU *TR
POWER TRAINAugust 5, 2014
WHEN YOU ARE SLOWING DOWN FROM A SPEED OF 30 OR OVER YOU CAN FEEL THE TRANSMISSION KICK. WHEN YOU ARE STOPPING FROM REGULAR ROAD SPEEDS AND OR HIGHWAY SPEEDS THE TRANSMISSION FEELS LIKE IT IS KICKING. BEST WAY TO DESCRIBE IT IS YOU STOP AND THEN YOU FEEL A BUMP. IT IS NOT NORMAL. FEELS ALMOST LIKE A VERY HARD DOWN SHIFT ONLY BY THAT POINT YOU ARE ALREADY STOPPED. *TR
ELECTRICAL SYSTEMAugust 4, 2014
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE KEY WAS EXTREMELY DIFFICULT TO REMOVE FROM THE IGNITION. THE CONTACT STATED THAT AFTER NUMEROUS ATTEMPTS ON SOME OCCASIONS, THE KEY COULD BE REMOVED FROM THE IGNITION. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE UNINTENDED ACCELERATED WHILE ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14E028000 (EQUIPMENT). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
STRUCTURE,WHEELSJune 27, 2014
TL* THE CONTACT STATED THAT THE VENT IN THE DASHBOARD BUCKLED AND THE DEALER STATED THAT THEY WERE UNABLE TO REPAIR. THE DEALER INFORMED THE CONTACT THAT SHE WILL HAVE TO REPLACE THE ENTIRE DASH BOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT STATED THAT SHE TOOK HER VEHICLE INTO THE LINCOLN DEALERSHIPS YESTERDAY AND THEY TOOK PICTURES AND STATED THAT THEY WERE GOING TO SEND THEN TO THE MANUFACTURER. THE APPROXIMATE MILEAGE AT THE TIME OF FAILURE WAS 120,000. .... UPDATED 08/05/14 *BF THE CONSUMER STATED THE ALL FOUR TIRE RIMS PEELED AND HAD TO BE REPLACED. THE RIGHT AND LEFT DOOR PANEL CRACKED. UPDATED 08/19/2014 *JS
VEHICLE SPEED CONTROL,ENGINEJune 27, 2014
APPROXIMATELY 1 MONTH AGO (IN MAY, 2014), WHILE IN THE PARKED POSITION AND IN A PARKING SPACE, NO FOOT ON BRAKE OR ACCELERATOR, MY 2007 LINCOLN MKZ (61,000 MILES) ENGINE SUDDENLY REVVED UP AND BEGAN TO THRUST FORWARD. I IMMEDIATELY HIT MY BRAKE HARD, WHICH STOPPED THE CAR PRIOR TO HITTING THE CURB OR OTHER OBSTACLES; HOWEVER, HAD IT NOT BEEN FOR MY QUICK REFLEX, I SHUDDER TO THINK WHAT MIGHT HAVE HAPPENED! THERE WAS A CURB, A TRASH CAN, AND A BUILDING DIRECTLY IN FRONT OF ME, AND HAD I NOT BEEN ABLE TO STOP THE CAR, THERE'S NO DOUBT I WOULD HAVE PLOWED STRAIGHT THRU ALL! I RESEARCHED THE PROBLEM ONLINE, BUT FOUND NO RECALLS EXCEPT ON FLOOR MATS THAT GET STUCK. I DON'T HAVE THE FACTORY INSTALLED FLOOR MATS IN MY CAR AND DOUBT THAT THIS IS MY PROBLEM. I DID FIND A FEW SIMILAR COMPLAINTS ABOUT THE RACING, SURGING, ACCELERATING ENGINE ISSUES OCCURRING WITH THIS MAKE & MODEL. I PRINTED OUT THESE COMPLAINTS AND TOOK TO MY LOCAL FORD DEALERSHIP. THEY RESEARCHED IT AS WELL AND FOUND NO RECALLS AND OF COURSE THEY OFFERED TO CHECK OUT THE CAR, INQUIRING ABOUT MY EXTENDED WARRANTY, IF ANY. I'VE SINCE HAD A FEW INCIDENCES OF MINOR UNPROVOKED ENGINE RACING WHILE DRIVING THAT DIDN'T APPEAR TO BE TOO CRITICAL; HOWEVER, I HAVE THIS SITUATION ON MY MIND WHILE DRIVING AND THE THOUGHTS ARE UNSETTLING! I DON'T KNOW WHAT TO DO AT THIS POINT AS I DON'T HAVE MONEY FOR EXPENSIVE REPAIRS! ARE THERE ANY UPDATES ABOUT RECALLS, ETC. CONCERNING THIS SITUATION AS MY LIFE AS WELL AS THE LIVES OF OTHERS ARE ON THE LINE! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ELECTRICAL SYSTEMJune 3, 2014
MY IGNITION COIL IMPLODED. I REPLACED 6 PLUGS AND ONE COIL, BUT AS THEY WERE GETTING INSTALLED THE MECHANIC SHOWED ME THAT THE COMPUTER IN MY CAR WAS NOT GIVING A READING TO THE NEW COIL, I TOOK THE CAR TO THE DEALER AND THEY CONFIRMED THAT I NEED A NEW COMPUTER (PCM) THE CAR SHAKES UNDER 50 MPH, STOP LIGHTS, ETC...THE DEALER TOLD ME THAT IT WAS A GLITCH ON MY MODEL CAR BUT THEY WON'T FIX IT UNLESS I PAY $1600 TO GET IT DONE. *TR
WHEELSApril 13, 2014
VEHICLE WAS PURCHASED USED FROM A 3RD PARTY IN MARCH 2010 WITH 46,000 MILES AND WAS UNDER FACTORY WARRANTY. WE DISCOVERED THE WHEELS HAD CHROME FLAKING BADLY SOON AFTER PURCHASE, AND ROB SIGHT LINCOLN MERCURY (NOW DBA ROB SIGHT FORD) ONLY AGREED TO REPLACE TWO OF THE WHEELS UNDER WARRANTY CLAIMING IT WAS A COSMETIC ISSUE. SINCE THE CAR HAD BEEN PURCHASED THROUGH ANOTHER DEALER, ROB SIGHT WAS HESITANT TO HONOR THE WARRANTY EVEN ON THE TWO WHEELS THEY DID REPLACE. SUBSEQUENTLY, WE HAVE EXPERIENCED AT LEAST10 FLAT TIRES ON THE REMAINING WHEELS, EVEN AFTER REPLACING ALL FOUR TIRES. CLEARLY THE ORIGINAL FLAKING ISSUE IS FAR MORE THAN COSMETIC, IT'S A SAFETY ISSUE. AT A COST OF NEARLY $1,000 EACH TO REPLACE WHEELS, THAT HAS NOT BEEN CONSIDERED AN ACCEPTABLE ALTERNATIVE. WE HAD THE WHEELS REBUILT AT A CAR WHEEL SPECIALIST IN MERRIAM, KS (HUBCAP & WHEEL) AND WHILE THE BEAD SEAL FAILURES IMPROVED FOR A PERIOD OF TIME, ADDITIONAL CORROSION HAS RENDERED THE WHEELS INOPERABLE. THE CAR HAS LESS THAN 80,000 MILES AND THE TEMPTATION IS TO SELL IT TO SOMEONE ELSE, WITH THE HOPE THAT SUBSEQUENT TIRE FAILURES DO NOT RESULT IN A FATALITY. THERE CAN BE LITTLE DOUBT THAT MOST OTHER 2007 MKZ OWNERS UNFORTUNATE ENOUGH TO OWN THIS VEHICLE, AND HAVING RECEIVED THE SAME TREATMENT FROM FORD/LINCOLN THAT WE HAVE, ARE TEMPTED TO DO THE SAME THING. *JS
SUSPENSION,WHEELSSeptember 4, 2013
THE VEHICLE START EXPERIENCING A ROAR COMING FROM THE FRONT END. TOOK VEHICLE TO DEALER WHO ADVISED THAT TIRES WERE OUR OF BALANCE AND ALSO NEEDED AN ALIGNMENT. THE ALIGNMENT WAS DONE AND WHEELS BALANCED. DID NOT SOLVE PROBLEM. TOOK BACK TO DEALER WHO STATED WOULD NEED A NEW SET OF TIRES TO CORRECT SITUATION. ADVISED DEALER THAT TIRES WERE ONLY 13 MONTHS OLD THAT I WOULD TAKE TO TIRE STORE WHERE TIRES WERE PURCHASED. TIRE DEALER AGREED TO ADJUST TIRES AND PUT A NEW SET OF FOUR TIRES AND BALANCED AGAIN. NOISE STILL EXISTED AND STARTED TO GET WORSE. WENT BACK TO AUTO DEALER AND EXPLAINED NEW TIRES WERE PUT ON. DEALER DECIDED TO PULL FRONT WHEEL ASSEMBLIES TO INVESTIGATE FURTHER FOR PROBLEM. BOTH FRONT WHEELS WERE FOUND TO HAVE BROKEN BEARING SEALS AND BEARINGS WERE CORRODED, ONE ROLLER BEARING WAS MISSING AS WELL. NEW BEARINGS INSTALLED AND PROBLEM SOLVED. FIRST VEHICLE OWNED THAT HAS HAD BEARING PROBLEMS, PARTICULARLY AT 62,000 MILES. OWNED VEHICLES IN THE PAST WITH OVER 200,000 MILES AND NEVER HAD TO HAVE BEARINGS REPLACED. *JB
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,ENGINEJune 24, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE ENGINE FAILED TO OPERATE ONCE THE IGNITION WAS STARTED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED THREE TIMES WITH THE REPLACEMENT OF THE BATTERY EACH TIME. IN ADDITION, THE FRONT DRIVER'S SIDE INFERIOR POWER DOOR LOCK FAILED TO UNLOCK. THE CONTACT HAD TO EXIT THE VEHICLE FROM THE FRONT PASSENGER'S SIDE DOOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 08/06/13*LJ
FUEL/PROPULSION SYSTEMApril 6, 2013
THIS VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WITH 1997 MERCURY GRAND MARQUIS. BOTH VEHICLES WERE TRAVELING APPROXIMATELY 60 MPH. THE ENGINE COMPARTMENT OF THE LINCOLN STARTED ON FIRE. THE FIRE QUICKLY SPREAD TO THE PASSENGER COMPARTMENT. THE INTENSITY AND RAPID SPREAD OF THE FIRE INDICATE GASOLINE FROM THE FUEL TANK WAS NOT CONTAINED. *TR
VISIBILITY/WIPERFebruary 19, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE CLOSING THE WINDOWS, THEY WERE SCRATCHED BY AN ELEMENT INSIDE THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHO STATED THAT THE WINDOW TRAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 62,143.
WHEELSJanuary 22, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR PRESSURE IN THE TIRES WAS EXTREMELY LOW AND SHE WOULD HAVE TO CONSTANTLY ADD AIR TO THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE CHROME HUB CAPS WERE PINCHING THE TIRES, CAUSING AIR TO SEEP OUT. THE VEHICLE WAS REPAIRED BY REPLACING ALL FOUR TIRES. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. THE CURRENT MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE.
WHEELSMay 30, 2012
WHILE LEAVING WORK FOR THE DAY I NOTICED I HAD A FLAT TIRE. I'VE HAD SEVERAL SINCE PURCHASING THIS VEHICLE IN JANUARY 2010. I SPENT $800.00 PURCHASING NEW TIRES AND I HAVE GOTTEN SEVERAL FLAT TIRES AFTER THIS.I WAS TOLD BY THE PLACE WHO SOLD ME THE TIRES THAT MY RIMS WERE CORRODED AND THAT THIS WAS COMMON WITH THIS MAKE AND MODEL. I'VE GOTTEN 2 FLAT TIRES SINCE AND I'VE SPENT $200.00 MORE DOLLARS REPLACING TIRES. I HAVE SPENT A TOTAL OF $1000.00 ON TIRES BECAUSE OF THIS PROBLEM. I TOOK MY CAR TO THE LINCOLN DEALER WHO TOLD ME THAT I COULD SPEND $1,500 ON A NEW SET OF RIMS WHICH IS LUDICROUS. FORD/LINCOLN SHOULD REPLACE ALL RIMS FOR FREE AS A GOODWILL CONSIDERING THEY KNOW THAT THIS IS A PROBLEM. I EVEN HAD THEM SHAVED DOWN AND CLEANED AND MY TIRES ARE STILL LOOSING AIR PRESSURE AS OF TODAY. *TR
POWER TRAINJanuary 20, 2012
THE LINCOLN WAS TAKEN TO A FORD DEALER FOR A WHINNING NOISE AND SMELL OF NATURAL GAS WHEN CAR IS COLD. DEALER INDICATED IT WAS NOISE FROM SCORED ROTORS. ON JANUARY 18,2012 SOUND GREW WORSE AND SOUNDED LIKE PARTS WERE GRINDING. TOOK TO A DEALER AND THE DEALER INDICATED THE TRANSFER CASE WAS FAILING, PARTS WERE DISENTEGRATING IN CASE (CALLED IT A PLU). THE RECOMMENDATION WAS NOT TO DRIVE BECAUSE DANGEROUS IF FAILS AND COULD ALSO REQUIRE NEW TRANSMISSION. *TT
WHEELSJanuary 3, 2012
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE FACTORY RIMS WERE CORRODING AND CAUSING THE TIRES TO LOOSE AIR PRESSURE IN COLDER TEMPERATURES. THE MANUFACTURER ADVISED THE CONTACT THAT THE RIMS WERE NOT COVERED UNDER WARRANTY AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 75,000. UPDATED 02/22/12
WHEELSSeptember 24, 2011
I OWN A 2007 LINCOLN MKZ. THE WHEELS ON THE VEHICLE ARE TOTALLY DELAMINATING AND CORRODING. IT HAS GOTTEN SO BAD THE RIMS WILL NOT HOLD THE TIRES. WE HAVE HAD ONE TIRE GO FLAT BECAUSE IT LOST ITS SEAL AND THE OTHER TIRE CAME COMPLETELY OFF THE RIM AT 65 MPH. *TR
WHEELSMay 6, 2011
TL*THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE CHROME ON THE WHEEL WAS CORRODING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO POINTED OUT THE CORROSION ON THE WHEEL THAT WAS CAUSING THE TIRES TO GO FLAT. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 45,000.
WHEELSApril 12, 2011
LINCOLN MK7 2007. CAR HAS CONSISTANT SLOW TIRE LEAKS DUE TO POOR WHEEL AND RIM QUALITY. THIS IS EVIDENCED BY THE LARGE AMOUNTS OF CHROME THAT HAS FLAKED OFF THE WHEELS. BOTH FORD AND THE DEALERHSIP REFUSE TO DO ANY THING TO CORRECT. *TR
SUSPENSIONFebruary 26, 2011
RUBBING NOISE EXPERIENCED WHEN TURNING THE STEERING WHEEL, ESPECIALLY WHEN COLD (BELOW 32 F). ALSO RUBBING SQUEAKING NOISE FROM FRONT LEFT SUSPENSION, POSSIBLY THE STRUT. EXPERIENCE THE NOISE WHEN TURNING OR WHEN ENCOUNTERING SMALL BUMPS ON THE ROAD. 2007 LINCOLN MKZ. *TR
EQUIPMENTFebruary 25, 2011
TL*THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE OWNER'S MANUAL INDICATED THAT THE TIRE SIZE SPECIFICATION WAS P215/65/R15 HOWEVER, WHEN THE MANUFACTURER WAS NOTIFIED THEY INFORMED THE COTNACT THAT THE REQUIRED TIRE SIZE FOR THE MODEL YEAR VEHICLE WAS P225/54/VR17. THE MANUFACTURER INSTALLED THE PROPER TIRE SIZE ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMMarch 2, 2010
2007 LINCOLN MKZ W/ 40K MILES WELL-MAINTAINED. ON FOUR SEPARATE OCCASIONS APPROX 3 MONTHS APART, WHEN ENGINE STILL SOMEWHAT COOL AND WITHIN 5 MILES OF START-UP, VEHICLE IS STOPPED IN DRIVE WITH FOOT-BRAKE APPLIED. ENGINE SUDDENLY REVS AND CAR BEGINS TO ACCELERATE, DESPITE APPLICATION OF HARD BRAKE PRESSURE. TO AVOID COLLISION, DRIVER MUST SHIFT TO NEUTRAL OR PARK AND TURN OFF ENGINE. STILL UNDER WARRANTY. DEALER (1) DOWNLOADED AND APPLIED COMPUTERIZED UPDATES, (2) CHANGED BATTERY, (3) REVIEWED ALL ONLINE AND FORD MOCO BULLETINS BUT FOUND NOTHING RELEVANT. PROBLEM IS VERY SERIOUS BUT OCCURS ONLY INTERMITTENTLY & DEALER CANNOT DUPLICATE. DRIVER HAS CONTACTED FORD/LINCOLN IN DETROIT AND OPENED A CASE FILE TO RESEARCH & TRACK PROBLEM. MOST RECENT OCCURRENCE ON FEB 28, 2010, AT 3:00 PM. CAR TAKEN TO DEALERSHIP ON 03/01. DEALER WILL HAVE REGIONAL FORD ENGINEER EXAMINE VEHICLE. *TR
AIR BAGSOctober 23, 2009
AIRBAG SYSTEM WARNING LIGHT ILLUMINATES INTERMITTENTLY. SERVICED BY THE DEALER FOUR TIMES. REPLACED THE CRASH SHOCK SENSOR. HAS NOT FIXED THE PROBLEM. UNSURE IF AIRBAG SYSTEM IS FUNCTIONING. *TR
SERVICE BRAKES, HYDRAULICOctober 31, 2008
TL*THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL BECAME DEPRESSED WHEN THE CONTACT WAS DEPRESSING THE BRAKE PEDAL. THE FAILURE HAS OCCURRED ON SIX OCCASIONS. THE VEHICLE ROLLED OVER AND CRASHED IN A FIELD. THE WEATHER WAS NOT A FACTOR. THE CONTACT WAS CUT OUT OF THE VEHICLE AND SUSTAINED MINOR INJURIES. HE WAS HOSPITALIZED FOR OBSERVATION. THERE WERE NO OTHER VEHICLES INVOLVED. THE VEHICLE WAS DESTROYED. THE DEALER DID NOT DIAGNOSE THE FAILURE PRIOR TO THE CRASH. THE CONTACT HAS A PHOTO OF THE CRASH FROM THE LOCAL NEWSPAPER. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 5,000. UPDATED 11-25-08 *BF UPDATED 11/26/08. *JB
TIRESSeptember 23, 2008
I OWN A 2007 LINCOLN MKZ WITH MICHELIN ENERGY MXV4 TIRES DOT NUMBER B90A NNHX 0207 WHICH ARE ORIGINAL EQUIPMENT ON THE VEHICLE. DURING NORMAL OPERATION IN THE LAST 6 MONTHS I HAVE EXPERIENCED VALVE STEM FAILURES ON 3 OF THE 4 ORIGINAL TIRES LEADING TO A SEVERE AIR LEAK AND IN TWO INSTANCES DAMAGE TO THE SIDEWALL OF THE TIRE. IN EACH CASE THE DAMAGE WAS REPAIRED BY REPLACING THE TIRE AND/OR VALVE STEM AT A LINCOLN DEALERSHIP. THE DEALER, FORD MOTOR COMPANY, AND MICHELIN REFUSE TO ACKNOWLEDGE THAT THERE IS A PROBLEM. *TR
AIR BAGS,SEAT BELTSFebruary 18, 2008
1. DRIVING ON TWO LINE ROAD. TO AVOID HEAD ON COLLISION HAD TO DETER OFF ROAD AND HIT HUGE TREE AT 30 MPH 2. SEATBELT DID NOT RESTRAINT NOR DID AIRBAGS DEPLOY. CONSEQUENCES ARE PTSS, CHEST AND NECK TRAUMA, EXTREME ANXIETY 3. CAR IS STILL UNDER REPAIR. FORD MOTOR REFUSES TO CHECK REASONS FOR EQUIPMENT FAULT AND NEGLIGENCE. *TR
STRUCTUREMarch 28, 2007
TL*- THE CONTACT OWNS A 2007 LINCOLN MKZ, AND WAS CONCERNED BECAUSE THE VEHICLE FAILED TWO FRONTAL OFFSET TEST THAT WERE CONDUCTED BY THE INSURANCE INSTITUTION OF HIGHWAY SAFETY. THE CONTACT FEARED THAT THIS COULD BE A SAFETY ISSUE. THE CURRENT MILEAGE WAS 1,000.*AK THE CONSUMER HAS PROVIDED A COPY OF INSURANCE INSTITUTE FOR HIGHWAY SAFETY TEST AND ASK THAT THE CAR BE BROUGHT UP TO CERTAIN SPECIFICATIONS PERTAINING TO THE REPORT. UPDATE *4/17TR