298 consumer complaints have been filed with NHTSA for the 2007 Lincoln MKX. Click any complaint to view the full owner description.
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKESOctober 11, 2024
My 2007 Lincoln MKX had an SUA and within 10 feet totaled the front end when it was thrust into a cement building. This happened On [XXX] and the vehicle is available for inspection here in Ft. Wayne, Indiana. In 2010 Lincoln implemented an override device to the brake system knowing of the problem and there was no recall for vehicles prior to 2010. My safety was put at risk and that of others. If someone had been exiting the store or walking down the sidewalk they could have been killed. I am suffering with physical and mental problems as a result of this. Police report also states this was definitely a vehicle malfunction. There were no warning signs prior to the incident. Claim has been filed with the Office of General Council at Lincoln, but remains unresolved to date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash reported1 injury(ies)
NHTSA #11619268AIR BAGS,VEHICLE SPEED CONTROL,UNKNOWN OR OTHERSeptember 3, 2024
My 2007 Lincoln MKX was in Drive with the brake depressed waiting to back up into a traffic lane from an angled parking space in front of a small shop in our historic downtown area. Suddenly, the vehicle accelerated forward at a high rate of speed jumping the shallow curb and slamming into the cement foundation of the store. Continuing to depress the brakes made no difference in stopping the jarring unintended forward motion. The speed moving forward was so high that in the 10-12 feet from the curb to the store entrance the impact demolished the entire front of the vehicle even bending the front axels. The airbags did not deploy at all. The witness interviewed, reported loud screeching tires as her back was to the scene during the collision. Local PD, EMS and Fire all responded, with a full police report filed. It was extremely fortunate no person was either on the sidewalk or in the entrance to the storefront. My injuries included severe bruising to the right side of my neck, as well as a hematoma on my right tibia and an oblique fracture to bones in my right foot. There were no passengers in the car with me. The accident, and extreme concern over the malfunction of the vehicle allowing it to take control away from myself as the driver, has been reported to Ford Lincoln and a claim number established. My insurance company took possession of the vehicle from the tow lot after three days after determining it was a total loss. To reiterate, there was no warning at all before the incident. I was simply waiting for traffic to clear, so I could put the vehicle from Drive into Reverse and pull out of the parking space.
Crash reported1 injury(ies)
NHTSA #11612409AIR BAGSSeptember 21, 2022
The contact owned a 2007 Lincoln MKX. The contact stated that while driving at 50 MPH, he dosed off and hit a tree. The air bags did not deploy upon impact. A police report was not filed. The vehicle was able to be driven back to his home after the accident. The contact sought medical treatment for an injury to his pelvis due to the accident. The vehicle was placed under NHTSA Campaign Number: 21V158000(Air Bags) but was never serviced. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was totaled. The failure mileage was approximately 240,000.
Crash reported1 injury(ies)
NHTSA #11485732FUEL SYSTEM, GASOLINESeptember 16, 2022
The contact owns a 2007 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 14V682000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was taken to the dealer for the recall repair; however, the dealer was waiting for approval from the manufacturer to perform other unknown repairs due to corrosion near the fuel tank. The vehicle remained unrepaired at the dealer for 28-days. The manufacturer was made aware of the failure. The failure mileage was approximately 195,000.
AIR BAGSMay 29, 2022
I purchased the vehicle a few months ago from a small used dealership in Anderson, SC. The seller/owner raved about the condition of the car and all seemed well until after the purchase when I discovered there was an Open Recall for the driver's airbag. However, when I contacted the local Ford dealership and the NHTSA website I found there is "No Remedy" available from Ford. According to various websites, I find that the risk factor is listed as RED due to the extreme temp variation and perpetual humidity in South Carolina, but some state is getting these replacement bags, though not here. We do not have a garage or carport so the car is outside and subject to all the variations constantly. I can find no means of notifying Ford that I am the new owner of this VIN so will never receive the mandated mail notification. I am elderly and do not believe I should have to wait until there is an explosion in order to get some action. Takata cannot be the only manufacturer of airbags. My vehicle needs to be made safe NOW and not THEN. Somehow I would bet that a bag is available if I were able to afford it on my own.
AIR BAGSApril 12, 2022
The contact owns a 2007 Lincoln MKX. The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The contact stated that the driver’s and passenger’s side airbag warning lights were illuminated. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 230,000. VIN tool confirms parts not available.
AIR BAGSJanuary 5, 2022
Manufacturer has not supplied the front air bag replacement part.
POWER TRAINDecember 28, 2021
While driving between 35 to 60 the car is very noisy in Gear. checked all fluids and under carriage and it’s leaking oil from the ptu
UNKNOWN OR OTHERDecember 28, 2021
Dual climate control only heating on passenger side driver’s side is not heating it has 115000 it’s a 2007 mkx it is also leaking fluid from the ptu the car is only 10 months old this is ridiculous ford should be issuing recalls for these as there are many people that have the same complaints for the faulty parts someone is going to get hurt if ford doesnt recall these parts
UNKNOWN OR OTHERDecember 6, 2021
Transmission shudders at various shift points but mostly during slight increase in acceleration between 40 to 55 MPH.
AIR BAGSSeptember 14, 2021
Takata recall. The contact owns a 2007 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts are not available.
AIR BAGSJuly 22, 2021
The contact owns a 2007 LINCOLN MKX. The contacts husband stated while driving approximately 35mph when the driver side airbag inflated without warning which resulted in the contact's husband to lose control and crash the vehicle into a vehicle in front. 4 persons were injured (the contacts husband and 3 other individuals that were in the other vehicle) the occupants in the other vehicle went and sought medical treatment (contact does not know the type of injuries) while the contact's husband did not seek medical treatment for bruising. A police report was filed. The vehicle was towed to a police lot. The contact stated no warning lights were illuminated. The vehicle was towed to an unknown dealer and diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 205,000.
Crash reported4 injury(ies)
NHTSA #11426022FUEL SYSTEM, GASOLINEJuly 20, 2021
The contact owns a 2007 Lincoln MKX. The contact stated that there was a strong gasoline odor inside of the vehicle. The contact stated that there was no warning light illuminated. The vehicle was diagnosed with needing the fuel tank replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V682000 (Fuel System, Gasoline) however, the Vin was not included. The manufacturer was informed of the failure and confirmed that the Vin was not included. The failure mileage was approximately 260,000.
AIR BAGSMay 18, 2021
THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURER AIR BAG RECALL FOR WHICH THE LOCAL DEALER REMOVED THE PASSENGER’S SIDE FRONT AIR BAG. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT MOST RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THERE WAS NO FRONT PASSENGER’S SIDE AIR BAG, AND THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
POWER TRAINMay 13, 2021
I WAS DRIVING DOWN THE ROAD TO THE STORE IN TOWN AT 25 MPH, AND A LIGHT CLANGING STARTED COMING FROM UNDER THE CAR. UPON HEADING BACK TOWARD MY HOUSE THE CAR BEGAN MAKING A LOUDER CLANGING AND THE CAR SUDDENLY LOCKED UP. I THOUGH MY CAR WAS SEIZING UP IN THE MIDDLE OF THE ROAD. IT DID NOT WANT TO MOVE FORWARD!! IT LOOSENED UP TO MAKE IT THE 2 BLOCKS HOME.WHEN BACKING INTO MY DRIVEWAY I WAS TOLD ONE OF MY TIRES WAS NOT MOVING AND THE OTHER ONE JUMPED. UPON HAVING THE CAR CHECKED OUT I AM TD THAT OT OS THE PTU CAUSING THE ISSUE. IT IS JUST LUCKY THAT I WAS NOT DRIVING HOME FROM WORK WHEN THIS STARTED. HEAVEN FORBID IF MY CAR WOULD HAVE LOCKED UP LIKE THAT IN THE MIDDLE OF THE HIGHWAY. THAT COULD HAVE BEEN DEADLY AT 65 MPH! THIS ISSUE NEEDS TO BE FIXED AS THERE SEEMS TO BE A LOT OF COMPLAINTS FOR THIS ISSUE. LETS NOT WAIT UNTIL SOMEONE GETS REAR ENDED INTO OBLIVION BECAUSE OF THE FORD COMPANY FAILING TO BUILD.THESE VEHICLES SAFELY!
POWER TRAINApril 12, 2021
MY 2007 MKX ONLY HAS 135,000 MILES SINCE PURCHASE WE'VE HAD TO CHANGE FRONT AXLES, CALIPERS, 2 SETS OF LIFETIME BRAKES BUT MOST CONCERNING IS THE PTU HAS TO BE CHANGED. AS I WAS LOOKING INTO PTU INFORMATION I HAVE CAME ACROSS DETAILED INFORMATION THAT THE PTU IS A KNOWN ISSUE THROUGH THE MANUFACTURER SO I'M NOT UNDERSTANDING WHY THERE'S NO RECALL ON THIS ONGOING ISSUE. I WAS DRIVING AND STARTED HEARING A LOUD METAL THUMPING AND FELT LIKE WHEELS WERE TRYING TO LOCK UP AND WHEN BACKING INTO DRIVEWAY IT STARTED JUMPING.
POWER TRAINMarch 1, 2021
ONLY 118,000 MILES ALL MY 2007 LINCOLN MKX AND THE TRANSMISSION IS OUT OH, I BOUGHT A LINCOLN BECAUSE I THOUGHT THEY WOULD BE A GOOD VEHICLE TO BUY JUST BECAUSE THE NAME I GUESS BUT I GUESS I WAS WRONG BECAUSE YOU SHOULD NOT HAVE A TRANSMISSION OUT AT 118000 MILES.
SERVICE BRAKESDecember 7, 2020
NO PRESSURE AT ALL ON THE BRAKE PEDAL, RESULTING IN TOTAL LOSS OF BRAKE POWER KNOWN AS VAPOUR LOCK; IN WITCH CALL MY VEHICLE TO CRASH
Crash reported
NHTSA #11378319SERVICE BRAKESOctober 14, 2020
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS APPLIED BUT WAS HARD TO DEPRESS AND SLOW TO RESPOND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER AND BRAKE LIGHT SWITCH NEEDED TO BE REPLACED. THE CONTACT CALLED KEY SCALES FORD (1719 CITRUS BLVD, LEESBURG, FL 34748, (352) 787-3511) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 113,832.
FUEL SYSTEM, GASOLINE,AIR BAGSJune 29, 2020
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) AND 19V001000 (AIR BAGS) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND PULLING UP TO A STOP SIGN, THE CONTACT BECAME AWARE OF FLUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS DRIVEN TO A FAMILY MEMBER'S RESIDENCE TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TOWED TO CLASSIC FORD LINCOLN OF COLUMBIA (177 GREYSTONE BLVD, COLUMBIA, SC 29210, (888) 416-4559) BUT WAS NOT REPAIRED. THE DEALER CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE PARTS DISTRIBUTION DISCONNECT.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMJune 25, 2020
I WENT TO THE FORD DEALERSHIP ON GREYSTONE IN COLUMBIA SC TO GET MY RECALL DONE. I WAS TOLD THAT THE PART I NEEDED FOR THE RECALL WAS NOT IN STOCK AND THAT THEY WOULD HAVE TO ORDER IT. AFTER TWO WEEKS PASTED I CALLED TO SEE IF THE PART CAME IN AND I WAS TOLD, IT WAS ON BACK ORDER AND THEY DIDN'T KNOW HOW LONG IT WOULD TAKE TO COME IN AND THAT THEY WOULD CALL ME ONCE IT ARRIVED. I NEVER RECEIVED A CALL. *TR
AIR BAGSApril 14, 2020
TL* THE CONTACT OWNED A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE GOING AROUND A CURVE AT 15 MPH, THE VEHICLE SLED ON SOME BLACK ICE AND LANDED IN A DITCH. THE FRONTAL DRIVER'S AND PASSENGER AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE HOOD, BUMPER, FENDER, MIRROR AND THE UNDERCARRIAGE WERE DAMAGED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED AWAY FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED YET. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 170,000.
Crash reported
NHTSA #11321063FUEL SYSTEM, GASOLINE,STRUCTUREApril 7, 2020
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR PRESENT OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS EVIDENCE OF A FUEL LEAK COMING FROM THE FUEL TANK. THE VEHICLE WAS PREVIOUSLY TAKEN TO BEAMAN FORD INC (1717 TENNESSEE 46, DICKSON, TN 37055), WHERE IT WAS DETERMINED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
SERVICE BRAKESDecember 26, 2019
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 75 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ABS INDICATOR ILLUMINATED RANDOMLY. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
UNKNOWN OR OTHER,SERVICE BRAKESDecember 21, 2019
THE BRAKES SHUTTER WHEN MAKING STOPS AND THE PEDAL BECOMES HARD THEN GOES ALL THE WAY DOWN. THIS HAS HAPPENED MANY TIMES WHETHER AT SLOW SPEEDS IN THE CITY AND HIGHWAY SPEED, WHICH ALMOST LED TO AN ACCIDENT BECAUSE THE VEHICLE ALMOST DID NOT STOP. ALSO THE ABS LIGHT COMES ON WHEN DRIVING ON HIGHWAY. I'VE HAD MANY PARTS REPLACED SUCH AS SUSPENSION FRONT AND REAR, STABILIZER ARMS IN FRONT, CALIPERS, BRAKE PADS ETC. BUT THE VEHICLE CONTINUES TO HAVE THIS ISSUE.
UNKNOWN OR OTHERDecember 20, 2019
I WAS DRIVING ON 295 HEADING TO FOSTER RI. I WAS DRIVING ON THE HIGHWAY GOING ABOUT 55 MPH WHEN MY SUV STARTED TO BUCK THEN THE CHECK ENGINE LIGHT STARTED BLINKING AND MY SUV WOULDN'T EVEN DO 40 MPH SO I GOT OFF THE HIGHWAY AND PULLED INTO A PARKING LOT ON HARTFORD AVE JOHNSTON WAITED FOR A TOW TRUCK WHILE WAITING MY CAR STALLED AND WOULDN'T START BACK UP. IF I DIDN'T GET OFF THE HIGHWAY WHEN I DID I WOULD OF BEEN INVOLVED IN A CAR CRASH BECAUSE I COULDN'T EVEN DO THE SPEED LIMIT. I FEEL THIS SHOULD BE A RECALL BECAUSE IT'S CONSIDERED A SAFETY ISSUE TO ME. I HAD MY CAR TOWED TO TASCA THEY SAID THE DIAGNOSTIC COMPUTER SAID IT WAS THE PCM, MIGHT HAVE BURNT OUT THE COILS AND SPARK PLUGS. I FEEL THIS IS VERY DANGEROUS WHAT IF I WASN'T WHERE I COULD GET OFF THE HIGHWAY IT COULD OF CAUSED A BAD ACCIDENT OR EVEN DEATH. SO I'M ASKING CAN THIS PLEASE BE A RECALL SO NOBODY JEOPARDIZE THEIR LIFE.
POWER TRAINOctober 29, 2019
I RECENTLY SUBMITTED A LETTER TO FORD/LINCOLN COMPANY AS WELL AS THE NHTSA DATED 9/11/19. I REACHED OUT TO LINCOLN/FORD COMPANY LAST WEEK IN REGARDS TO STATED LETTER AND THE ERROR CODES OF P0356 AND P1299, WHICH HAS TO WHAT I HAVE BEEN TOLD BY (2) DIFFERENT CARE REPAIR SHOPS THAT THESE ARE COMMON ERROR IN FORD EDGE AND LINCOLN MKX. THESE CODES ARE RELATED TO THE PCU MODULE AND THE IGNITION COILS NOT BE READ BY THE PCU MODULE. I TOOK THE LIBERTY OF RESEARCHING AND I JUST WENT BACK TO 2013 AND FOUND THAT OVER 100 OTHER CONSUMERS HAVE THE SAME ISSUE. I REPAIRED MINE TWICE ALREADY AND ITS STILL AN ISSUE BECAUSE OF THE PCU MODULE , WHICH IS PRICED AT OVER $800 ALONE. I WAS CONVERSING WITH LISA RELAFORD, WHO IS THE CONCIERGE SERVICE MANAGER AT LINCOLN CLIENT RELATIONSHIP CENTER, WHO BASICALLY STATED THAT IF THE CAR IS NOT UNDER WARRANTY THAT THEY CAN NOT ASSIST WITH ANY FINANCIAL ASSISTANCE,. WHICH IS CLEARLY A LIE. I HAVE RECENTLY HAD A RECALL ON MY AIRBAG AND A FUEL PUMP VIA LINCOLN, AT THAT TIME MY TRUCK WAS NOT UNDER WARRANTY, BUT THEY WERE REPLACED. SO, THAT IS CLEARLY A CONTRADICTION. THIS IS OBVIOUSLY A FAULTY PART THAT OVER HUNDRED OF PEOPLE HAVE HAD AND I AM INQUIRING AS TO WHY IT WAS NEVER RECALLED OR THE PART REPLACED. I HAVE CHANGED MY IGNITION COILS TWICE , WHICH COST ABOUT $80 EACH ($160) AND THE IDIRIUM SPARK PLUGS THAT ARE REQUIRED FOR MY TRUCK WHICH COST ABOUT $20 EACH ($40). I WOULD THIBNK THAT SOMEONE, WHILE DRIVING WHOSE TRUCK LOSES POWER ON THE HIGHWAY, USUSALLY GOING AT ABOUT 60 MPH, IS A MAJOR CONCERN AND IN SOME WAYS LIFE THREATING. WHICH IS EXACTLY WHAT HAPPENED TO ME . THIS MATTER IS OF HIGH IMPORTANCE AND NEEDS TO BE ADDRESSED. PLEASE REFER TO THE LETTER THAT WAS SUBMITTED IN SEPTEMBER BY ME AND GET BACK TO ME WITH AN ANSWER , AS SOON AS POSSIBLE BECAUSE ONCE AGAIN MY TRUCK IS NOT DRIVEABLE.
VISIBILITYAugust 1, 2019
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A LOUD EXPLOSIVE SOUND. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE SUN ROOF EXPLODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 258,000.
SERVICE BRAKESMay 23, 2019
THE BRAKE BOOSTER FAILED ON THIS VEHICLE LEAVING THE VEHICLE ALMOST IMPOSSIBLE TO STOP
POWER TRAINApril 7, 2019
THE TRANSMISSION IS SLIPPING AND IS MISSING GEARS AND SMELL FUNKY
ELECTRICAL SYSTEMMarch 3, 2019
I AM INQUIRING ABOUT WHY THERE HAVE BEEN SO MANY ISSUES WITH THE LINCOLN MKX FROM YEAR 2007-2009 IGNITION COILS CONNECTING TO THE PCM OR COMPUTER AND IT HAS NEVER BEEN AN RECALLED ISSUED. I CALLED AN THIS TWO MONTHS AGO AND MADE A COMPLAINT AT THE [XXX] NUMBER. I WAS NEVER CONTACTED. I HAD NO ISSUES WITH MY TRUCK THEN ABOUT LAST MARCH I WAS ON THE EXPRESSWAY DRIVING AND JUST LOSE POWER. I WENT TO AUTOZONE AND WAS TOLD THAT I HAD A MISFIRED. I HAVE BEEN TO TWO DIFFERENT AUTO REPAIR SHOPS TTO HAVE THIS ISSUE ADDRESSED AND CHANGE OUT THE COILS AND BOTH HAVE ADVISED ME THAT THE COMPUTER IS NOT READING THE COIL, WHICH IS STANDARD IN MY TYPE OF TRUCK. I AM MAKING AN APPOINTMENT AT THE DEALERSHIP THIS WEEK TO HAVE MY AIR BAG REPLACED FOR ANOTHER RECALL THIS IS THE SECOND ONE SINCE I HAVE THIS CAR. I WOULD LIKE TO HAVE THIS MATTER ADDRESSED AND I ALSO WOULD LIKE A RETURN CALL OR EMAIL BACK IN RETURN TO THIS COMPLAINT. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
AIR BAGSFebruary 7, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION REGARDING THE AIR BAGS. THE NHTSA CAMPAIGN NUMBER WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BOHN FORD (3737 LAPALCO BLVD, HARVEY, LA 70058) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED SPORADICALLY. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
AIR BAGSJanuary 30, 2019
TAKATA RECALL - FOR THREE WEEKS NOW, I'VE BEEN TRYING TO SCHEDULE A REPAIR ON MY LINCOLN MKX'S PASSENGER SIDE AIRBAG AFTER GETTING THE NOTIFICATION FROM LINCOLN MOTOR COMPANY + MY SAFETY RECALL NUMBER. ALL FOUR OF THE LINCOLN FORD DEALERSHIPS NEAR ME IN WASHINGTON ARE EITHER (1) NOT CALLING ME BACK, OR (2) HAVE A WAIT LIST OF CUSTOMERS THAT IS 450 OWNERS DEEP (EVERGREEN LINCOLN FORD)!!! THAT IS A TWO YEAR WAITLIST. THIS RECALL SOUNDS SERIOUS, BUT IT SEEMS THE DEALERSHIPS AROUND ME HAVE ZERO INCENTIVE OR DESIRE TO FIX A POTENTIALLY DEADLY DEFECT IN THE AIRBAG. MAYBE BECAUSE IT IS FREE? I'M UNSURE BUT I WANTED TO FORMALLY LOG THIS COMPLAINT BECAUSE ALL OF THE VIDEOS, LETTERS, MESSAGES FROM LINCOLN MOTOR COMPANY STATE THIS DEFECT IS VERY DANGEROUS, BUT THE DEALERSHIPS DONT CARE. IT'S TERRIFYING THAT MYSELF, MY FAMILY, MY CHILDREN, OR FRIENDS COULD DIE BECAUSE OF SHRAPNEL THROWN OUT BY THIS DEFECTIVE AIRBAG SHOULD THERE BE AN ACCIDENT.
AIR BAGSJanuary 9, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LANDERS FORD SOUTH (95 GOODMAN RD E, SOUTHAVEN, MS 38671, (662) 349-4300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR *JS
AIR BAGSDecember 27, 2018
ODI #11163521 HAS BEEN REPAIRED. I NO LONGER HAVE A COMPLAINT.
AIR BAGSDecember 26, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (VELDE FORD, 488 US-1, VERO BEACH, FL 32962, 772-569-3400) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED AIR BAG WAS REPLACED *JB
AIR BAGSNovember 26, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRANDON FORD (9090 EAST ADAMO DRIVE, TAMPA, FLORIDA 33619, (813) 246-3673) WAS MADE AWARE OF THE RECALL IN AUGUST OF 2018. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSNovember 26, 2018
LOOKED UP ON NHTSA SITE, FILING FOLLOW UP FORM
AIR BAGSNovember 20, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). AUTONATION FORD UNION CITY (4355 JONESBORO RD, UNION CITY, GA 30291, (770) 674-6075) AND ALLAN VIGIL FORD (6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-3673) WERE CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALERS DID NOT PROVIDE AN OPTION OF A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSNovember 14, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2017. THE CONTACT SPOKE WITH AN UNKNOWN DEALER SEVERAL TIMES AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSNovember 11, 2018
TAKATA RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 .RECEIVED NOTIFICATION FROM LINCOLN MOTOR COMPANY JULY, 2016 THAT PASSENGER FRONTAL AIRBAG MAY RUPTURE IN EVENT OF A CRASH NECESSITATING AIRBAG DEPLOYMENT WHICH MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURIES OR DEATH.DECEMBER 2017, LINCOLN SENT NOTIFICATION THAT REMEDY PARTS HAVE BEEN DELAYED, EXPECTING SOME REMEDY PARTS IN SPRING OF 2018. AS OF NOVEMBER 11 2018.STILL NO REPAIR 2 1/2 YEARS AFTER.PROBLEM IDENTIFIED. LOCAL DEALERS ARE NO HELP.ARE THERE ANY PROJECTED REPAIR DATES AVAILABLE FOR THESE VEHICLES
AIR BAGSNovember 9, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EAST WEST LINCOLN (7591 ANNAPOLIS RD, NEW CARROLLTON, MD 20784, (301) 459-1750) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSNovember 6, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORD OF ORANGE (1350 W KATELLA AVE, ORANGE, CA 92867, 888-721-6635) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
AIR BAGS,FUEL/PROPULSION SYSTEMNovember 5, 2018
THE TAKATA RECALL IS POTENTIALLY LIFE THREATENING AND UNFORTUNATELY LINCOLN OFFERS NO SOLUTION TO THE CUSTOMER AND THAT IS SOMETHING THAT IS NOT BEING TAKEN SERIOUSLY BY THE COMPANY . I HAVE RECEIVED LETTER AFTER LETTER WARNING ME THAT CORROSION OF THE FUEL TANK IS DEFECTIVE AND DIRECTIONS TO TAKE THE TO A LINCOLN DEALER. I HAVE BEEN TO THE DEALER OVER 3 TIMES AND EVERYTIME ITS A DIFFERENT EXCUSE AS TO WHY NOTHING CAN BE DONE. I SMELL GAS FUMES ALL THE TIME AND HAVE SEEN VISIBLE RUST ON THE FUEL TANK. I RECEIVED LETTERS SAYING I WOULD BE ABLE TO DRIVE A TEMPORARY RENTAL AND AS USUAL EVERY RENTAL IS ALREADY OUT WITHIN 100 MILES OF ME. I CALLED LINCOLN AND ASKED IF THERE ARE ANY NEAR NEW YORK A METROPOLITAN AREA AND NONE WHAT SO EVER CAN BE FOUND. SO IN ENDING I HAVE A ROLLING DEATH TRAP THAT CAN POTENTIALLY IGNITE IN FLAMES OR SERIOUSLY INJURE IF NOT KILL ANYONE WHO SITS IN THE PASSENGER SEAT IF I WERE TO GET INTO AN ACCIDENT. PLEASE HELP HOWEVER POSSIBLE AS THIS IS A COMPLETE LACK OF ATTENTION FROM THE COMPANY.
UNKNOWN OR OTHER,ENGINENovember 3, 2018
TAKARA RECALL - TORQUE CONVERTER FAILURE CAUSING TRANSMISSION ISSUES WHICH RESULT IN REPLACEMENT. FOUND SEVERAL REPORTS ONLINE. CAR SHUTTERS HORRIBLY AT 40 MPH UNTIL 50 MPH.
ENGINENovember 2, 2018
WATER PUMP FAILURE, NOW PULLING LIQUIDS INTO ENGINE. DROVE APPROX 2 MILES ON CITY STREET WHEN NOTICED GAUGE FOR ENGINE TEMP WAS IN THE RED. PULLED OVER IMMEDIATELY. DIAGNOSED WITH WATER PUMP FAILURE AFTER TOW TO MECHANIC. 120,000 MILES ON VEHICLE
AIR BAGSNovember 2, 2018
TAKATA RECALL
AIR BAGSNovember 2, 2018
"TAKATA RECALL"I HAVE RECEIVED A RECALL NOTICE FOR MY LINCOLN IN DECEMBER 2017.AND MY VEHICLE HAVE NOT YET HAD MY TAKATA AIRBAGS REPAIRED. I HAVE CONTACTED THE LINCOLN IN PINES BLVD MANY TIMES AND THEY DO NOT SOLVE THE PROBLEM. I WAS IN THERE WITH THE RECALL NOTICE IN SPRING OF 2018 AND NOTHING HAPPENED.THAT WAS THE DATE PROVIDED ON THE NOTICE. WE ARE IN NOVEMBER 2018 AND THEY ARE PASSING ALMOST TWO YEARS. THE LINCOLN ARE EXPENSIVE CARS AND THE MAINTENANCE ALSO COST TOO MUCH. I CAN NOT BELIEVE THEY CAN NOT ASSIST PEOPLE IN THIS DANGEROUS SITUATION.IF TAKATA AIRBAGS DEPLOY, THEY SPRAY METAL DEBRIS TOWARD VEHICLE OCCUPANTS AND MAY CAUSE SERIOUS INJURY. SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384. I AM FEELING SO BAD WITH THE UNSAFE CONDITION OF THE CAR.
AIR BAGSNovember 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAG) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT DID NOT SPEAK WITH A DEALER OR THE MANUFACTURER TO VERIFY IF PARTS WERE AVAILABLE FOR THE REPAIR REMEDY. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSNovember 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT*JB
AIR BAGSNovember 1, 2018
I ANSWERED THE QUESTIONS TO SEE IF MY CAR WAS PART OF THE RECALL. THE COMPUTER SAID NO. I KNOW FOR A FACT AND I HAVE THE RECALL PAPERS, BUT IT ALSO SAID THERE WERE NO PARTS AT THE DEALERSHIP TO FIX IT. I LIVE IN A REMOTE PART OF NEBRASKA AND A RENTAL CAR IS NOT AVAILABLE. SO WHAT AM I TO DO IF I CANT DRIVE MY CAR. YOU SYSTEM TO FILE TO BE PART OF THE SETTLEMENT SUCKS.
AIR BAGSOctober 31, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT SPOKE WITH GOLDEN CIRCLE FORD LINCOLN, INC (1432 US-45BYO, JACKSON TENNESSEE 38305, 731-554-3673) WHO ADVISED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSOctober 31, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER, SUGAR LOAF FORD LINCOLN (1222 W SERVICE DR, WINONA, MN 55987. 507-454-5170) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSOctober 31, 2018
TAKATA RECALL I HAVE BEEN WAITING 11 MONTHS AND STILL NO REPAIR
AIR BAGSOctober 31, 2018
I HAVE CONTACTED SIKESTON FORD LINCOLN AND THEY HAVE YET TO CONTACT ME WITH THE REPLACEMENT FOR THE AIR BAG RECALL
AIR BAGSOctober 30, 2018
TAKATA RECALL 2016 RECALL STILL HAS NO REMEDY AS OF 10/30/18
AIR BAGSOctober 30, 2018
TAKATA RECALL. I HAVE NOT RECEIVED THE APPROPRIATE NOTICE TO LET ME KNOW THAT THE PART IS IN FOR REPAIR. DECEMBER 2018 WILL BE 1 YEAR FROM THE INITIAL RECALL NOTICE AND THAT HAS BEEN FAR TOO LONG.
AIR BAGSOctober 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 ( AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED HEMPSTEAD FORD (301 N FRANKLIN ST, HEMPSTEAD, NY 11550, (516) 483-7200) WHERE THEY INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED FIRST RECALL HAS GONE BY SINCE MARCH 2017. UPDATED 01/31/19*JB
AIR BAGSOctober 28, 2018
TAKATA RECALL NOT BEING IMPLIMENTED WITH THIS VEHICLE. I HAVE BEEN WAITING FOR THIS REPAIR TO BE COMPLETED.SINCE DECEMBER OF 2017. LINCOLN HAS NOT PROVIDED ANY SORT OF COMPLETION DATE.
AIR BAGSOctober 27, 2018
TAKATA RECALL: OVER TWO YEARS FOR A SAFETY RECALL OF THIS IMPORTANCE IS UNACCEPTABLE! LOCAL FORD DEALER DID NOT EVEN HAVE THE COURTESY TO RETURN MY CALL. SUPPOSED TO BE FIXED LAST QUARTER OF 2017, THEN SECOND OR THIRD QUARTER OF 2018, STILL NOTHING. NEXT WE WILL BE TOLD THE CAR IS TOO OLD TO BE FIXED. PARTS WILL BE OBSOLETE. WE ARE RUNNING OUT OF PATIENCE.
AIR BAGSOctober 26, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (FUCCILLO FORD OF NELLISTON, 6500 NY-5, NELLISTON, MY 13410, 518-993-5555) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT
AIR BAGSOctober 25, 2018
COMPLAINT REGARDING SAFETY RECALL 16S26 / NHTSA RECALL 16V-384. I WAS FIRST NOTIFIED BY LINCOLN MOTOR COMPANY OF THIS RECALL VIA A POSTAL LETTER IN JULY 2016. UPON BEING NOTIFIED OF THE RECALL I HAVE ASKED THE LINCOLN DEALER SEVERAL TIMES OVER THE 2 YEAR PERIOD THE RECALL HAS BEEN IN PLACE WHEN THE PARTS, ETC. WILL BE AVAILABLE TO PERFORM THE NEEDED CORRECTION. EACH TIME I HAVE RECEIVED THE RESPONSE THAT THE PARTS OF STILL NOT AVAILABLE. THIS RECALL HAS BEEN IN PLACE FOR 2 YEARS WITHOUT BEING REMEDIED BY LINCOLN MOTOR COMPANY DUE TO THE PARTS NOT BEING AVAILABLE. AN AIRBAG DEFECT IS A VERY SERIOUS ISSUE THAT NEEDS TO BE CORRECTED AS SOON AS POSSIBLE. WAITING 2 YEARS FOR THE CORRECT PART TO REMEDY THE ISSUE IS UNACCEPTABLE IN MY OPINION.
AIR BAGSOctober 22, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (SESI LINCOLN, 3990 JACKSON RD, ANN ARBOR, MI), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSOctober 18, 2018
TAKATA RECALL. I AM FILING A FORMAL COMPLAINT DUE TO THE FACT THAT ME AND MY FAMILY HAVE NOT BEEN ABLE TO RIDE SAFELY IN OUR LINCOLN MKX FOR APPROXIMATELY A YEAR NOW EVERY TIME I CALL THERE IS NO ESTIMATED DATE TO GET THE AIRBAGS. HOW LONG DOES THE MANUFACTURER HAVE UNTIL THEY HAVE TO DEEM THE UNSAFE ENOUGH TO TOTAL THE VEHICLE AND REIMBURSE US TO REPLACE THE VEHICLE? THEY MUST DEEM IT UNSAFE ENOUGH TO TELL US NIT'S NOT DRIVABLE WITH PASSENGERS. AND T'S NOT FEASIBLE TO TAKE ADVANTAGE OF THE RENTAL OPTION DUE TO HAVING TO LET THE CAR SIT IN THE DRIVEWAY, AND THE INCONVENIENCE OF HAVING TO RE-FILE THE RENTAL PAPERWORK EVERY MONTH I HAVE THE RENTAL THOUGH THE DEALERSHIP. IS MY CAR SAFE TO DRIVE?
AIR BAGSOctober 16, 2018
THERE IS A RECALL ALREADY. I PURCHASED MY VEHICLE IN OCTOBER OF 2017 AND CHECKED FOR RECALLS. I SAW THE RECALL FOR THE FRONTAL PASSENGER AIRBAG INFLATOR. I CALLED A DEALERSHIP IN NOVEMBER OF 2017 AND THEY SAID THERE WAS NO REMEDY AVAILABLE YET AND TO CHECK BACK IN THE SPRING OF 2018. HERE IT IS ONE YEAR LATER AND YOUR WEBSITE SAYS THERE IS STILL NO REMEDY AVAILABLE. IS THERE ANYTHING THAT CAN BE DONE TO GET MY AIRBAG INFLATOR REPLACED QUICKLY? IT IS VERY DANGEROUS FOR SOMEONE TO RIDE IN THE FRONT PASSENGER SEAT.
AIR BAGSOctober 16, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOE COOPER LINCOLN OF EDMOND (616 W MEMORIAL RD, OKLAHOMA CITY, OK 73114, (866) 417-3092) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSOctober 3, 2018
TAKATA INFLATOR AND AIRBAG WHEN I ENTER MY VIN REGARDING THE TAKATA AIRBAGS, IT SUGGESTS THAT MY VEHICLE HAS TWO AIRBAG ISSUES FOR WHICH PARTS ARE NOT CURRENTLY AVAILABLE. WHEN I CONTACTED CUSTOMER SERVICE REGARDING THE MATTER THEY ALSO INDICATED THAT PARTS FOR MY VEHICLE WOULD NOT BE AVAILABLE UNTIL THE END OF THE YEAR. HOWEVER, MYSTERIOUSLY AFTER COMPLAINING ABOUT POOR CUSTOMER SERVICE AT THE ALBANY FORD/LINCOLN DEALERSHIP IN ALBANY, GA VIA THE 1-800 CUSTOMER NUMBER, MY VEHICLE WAS RETURNED TO ME INDICATING THAT ONE OF THE ISSUES WAS RESOLVED (PASSENGER) AND THE OTHER WAS A NON-ISSUE. AND THUS THEY TOOK NO ACTION. EVERYWHERE I'VE READ, PARTS ARE NOT AVAILABLE SO I AM CONCERNED AS TO WHY MY VEHICLE WAS ALL OF A SUDDEN "FIXED" WHEN I BEGAN FILING COMPLAINTS ON MY LOCAL DEALERSHIP. I BELIEVE IT IS POSSIBLE THAT I AM DRIVING AROUND A TICKING TIMEBOMB THAT HAS NOT YET BEEN FIXED THUS JEOPARDIZING ME AND MY PASSENGERS. I THINK THEY ARE ENGAGING IN SHADY BUTISINESS PRACTICES LOCALLY, BUT AS OF LATELY THIS SEEMS NATIONALLY TO BE A COMPANY-WIDE FORD/LINCOLN PHILOSOPHY, AND THE LOCAL DEALERSHIP IS JUST A SYMPTOM, NOT THE CAUSE. FROM JUNE 2018 UNTIL OCTOBER 3, MY VEHICLE WAS STORED AT THE FORD/LINCOLN DEALERSHIP AND I WAS IN A RENTAL VEHICLE. MY VEHICLE WAS RETURNED TO ME BY THE DEALERSHIP ON OCTOBER 3, 2018.
AIR BAGSSeptember 28, 2018
TAKATA RECALL I WAS TOLD I GET A RENTAL WHILE WAITING FOR THIS PART TO BE AVAILABLE. THAT WAS THREE MONTHS AGO. I AM STILL NOT IN A RENTAL AND I DRIVE MY VEHICLE EVERYDAY WITH MY CHILDREN'S LIFE AT RISK. THIS IS RIDICULOUS AND I WANT SOME SORT OF RESOLUTION.
AIR BAGSSeptember 27, 2018
THE ORIGINAL RECALL IS FROM APRIL 2016. SINCE THAT TIME I COULD NOT HAVE A PASSENGER IN THE VEHICLE. IN MAY 2018 I WAS OFFERED A RENTAL CAR BECAUSE NOW I CANNOT DRIVE MY VEHICLE AT ALL. MY CAR HAS BEEN SITTING IN MY DRIVEWAY NOW SINCE JULY 3RD AND I AM FORCED TO DRIVE A RENTAL THAT IS NOT COMPARABLE TO MY MKX. ALSO, IT IS QUITE INCONVENIENT SINCE EVERY 30 DAYS I HAVE TO RENEW THE RENTAL AGREEMENT WHICH INVOLVES ME GOING TO TWO DIFFERENT PLACES FOR PAPERWORK AND TAKES ABOUT AN HOUR EACH TIME. I HAVE HAD 4 DIFFERENT AGREEMENTS SO FAR BECAUSE WHEN I WAS AWAY THEY WANTED THE RENTAL BACK AND WHEN I GOT HOME HAD TO GET ANOTHER RENTAL. IT HAS BEEN TIME CONSUMING AND BOTHERSOME. I WOULD LIKE TO HAVE MY OWN CAR TO DRIVE.
AIR BAGSSeptember 26, 2018
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MCCOY MILLS FORD AT (888) 434-3145 (LOCATED AT 700 W COMMONWEALTH AVE, FULLERTON, CA 92832) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER STATED THAT THE PART WOULD BECOME AVAILABLE THE THIRD QUARTER OF THE YEAR. THE CONTACT WAS REFERRED TO LINCOLN SOUTH COAST (LOCATED AT 1405 AUTO MALL DR, SANTA ANA, CA 92705, (657) 231-5300) FOR A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSSeptember 21, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM SNEAD FORD (2401 W MAIN ST, WAYNESBORO, VA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
STEERING,STRUCTURESeptember 14, 2018
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE THE CONTACT'S HUSBAND WAS DRIVING 15 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER AND THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT NOTICED FLUID UNDERNEATH THE CENTER OF THE VEHICLE. THE VEHICLE WAS TAKEN TO DAVE SINCLAIR FORD INC. (7466 S LINDBERGH BLVD, ST. LOUIS, MO 63125, 314-892-2600) WHERE IT WAS DIAGNOSED THAT THE FRAME BOLTS FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
AIR BAGSSeptember 8, 2018
TAKATA INFLATORS PASSENGER SIDE, PURCHASED 2007 LINCOLN MKX ON 7/31/2018 FROM NOURSE DELERSHIP IN CHILLICOTHE OHIO, AT THE TIME OF PURCHASE THAT IT HAS A RECALL .NOURSE DID NOT TELL US ABOUT IT , I WANT THE ISSUE RESOLVED ASAP! THIS VEHICLE IS USED AS A FAMILY VEHICLE DAILY WHY WAS THIS VEHICLE SOLD WITH A EXTREMELY DANGEROUS ISSUE WHY WAS I NOT TOLD ABOUT THIS.
Fire reported
NHTSA #11128212AIR BAGSAugust 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CORWIN FORD TRI-CITIES (1225 N AUTOPLEX WAY, PASCO, WA 99301, (888) 379-9774) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSAugust 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (HEMPSTEAD FORD, 301 N. FRANKLIN ST. HEMPSTEAD, NY), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSAugust 28, 2018
I RECEIVED A RECALL FROM LINCOLN MOTOR CO. IN JULY OF 2016. TO DATE THE COMPANY HAS ONLY OFFERED TO REPLACE MY CAR WITH A SUBSTANDARD RENTAL CAR. MY REQUEST TO REPLACE THE AIRBAGS HAS NOT BEEN HONORED. (AUGUST 28, 2018) OVER 2 YEARS SO FAR.
FUEL/PROPULSION SYSTEMAugust 28, 2018
OUR CAR WAS IDENTIFIED AS FORD/LINCOLN SAFETY RECALL 14S22 INVOLVING CORROSION OF THE FUEL TANK. SOUTH HILLS LINCOLN MADE A POOR DECISION TO TREAT TANK WITH ANTI-CORROSIVE IN LATE SEPTEMBER 2016 VERSUS REPLACE THE FUEL TANK. OUR FUEL TANK COMMENCED LEAKING ON 8/23 AND IS UNSAFE TO DRIVE. AS DEALER WAS PAID BY FORD IN 2016 FORD HAS INDICATED THAT THEY ARE NOT GOING TO PAY DEALER 2X FOR SAME RECALL. WORK DONE IS BEYOND 12 MONTH WARRANTY FOR RECALL REPAIR. I HAVE HAD TO RENT A CAR BECAUSE MY MKX IS UNSAFE TO DRIVE LEAKING FUEL. TANK IS $2,770 PLUS LABOR. AS RECALL HAS NO EXPIRATION DATE, FORD/SOUTH HILLS LINCOLN NEED TO FIX SAFETY PROBLEM. HELP!
AIR BAGSAugust 24, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS (FERRARIO-FORD LINCOLN, 2472 CORNING RD, ELMIRA, NY 14903, (607) 734-1681) AND (SIMMONS ROCKWELL FORD OF BATH, 7329 OLD HAMMONDSPORT RD, BATH, NY 14810, (607) 776-8100) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSAugust 23, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (BURDICK LINCOLN, 5885 CIR DR E #300, CICERO, NY 13039, 315-699-6300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
POWER TRAINAugust 20, 2018
MY 2007 LINCOLN HAS HAD TRANSMISSION PROBLEMS SINCE I PURCHASED-IT HAD 66,000 MILES ON IT WHEN I GOT IT. WHEN I WENT FORWARD AND EXCELLARATED MADE LOUD CLUNK, LIKE IT FELL ON THE GROUND!TOOK INTO DEALER AND THEY SAID NO PROBLEM AND TOOK IT BACK IN 12/2015 FOR RECALL-CHECKED AND SAID THEY DID AN UPDATE FOR $780.00, NOW CAR WON'T MOVE IN DRIVE AND MAKES A LOUD CLUNK WHEN PUT IN REVERSE. TRYING TO CONTACT DEALER AGAIN SAVE SINCLAIR-BUT MY AFTER MARKET EXTENDED WARRANTY IS UP-OF COURSE!
AIR BAGSAugust 17, 2018
TAKATA RECALL - FORD/LINCOLN PROVIDED A MID-SIZE SUV RENTAL FOR 1WEEK AND A HALF, THEN ASKED THAT I TAKE A COMPACT VEHICLE. I BOUGHT A LINCOLN MKX (MID SIZE SUV) AND WOULD LIKE A SIMILAR RENTAL WHILE A FIX/REPAIR IS PROVIDED FOR MY VEHICLE. IF MY FAMILY WANTED A COMPACT VEHICLE WE WOULD'VE BOUGHT ONE, WE BOUGHT A LINCOLN MKS (MID SIZE SUV) AS THAT'S WHAT MY FAMILY NEEDS. I WOULD LIKE FORD/LINCOLN TO ACCOMODATE TO THE LEVEL OF VEHICLE OWNED. AS OF NOW, I'M BEING 'FORCED' TO CONTINUE DRIVING A VEHICLE THAT'S NOT SAFE, PUTTING MY FAMILY/PASSENGERS AT RISK. IF FORD CAN'T ACCOMODATE THIS MAY'BE THEY SHOULD LOOK AT BUYING THE VEHICLE BACK AND I WILL GO PURCHASE ANOTHER MID-SIZE SUV THAT'S SAFE FOR MY FAMILY. AS OF NOW, I'M DRIVING AN UNSAFE VEHICLE AS FORD WILL NOT PROVIDE A SIMILAR VEHICLE. PLEASE HELP!!!
AIR BAGSAugust 2, 2018
RECEIVED RECALL LETTER IN 2016 AND ANOTHER RECALL LETTER IN MAY 2018 ABOUT PASS SIDE AIR BAG, TO THIS DATE I HAVE RECEIVE NO REMEDY FOR THIS ISSUE AND I AM UNABLE TO USE MY VEHICLE FOR MY FAMILY AS NO ONE CAN RIDE ON THE LEFT SIDE.
AIR BAGSJuly 31, 2018
TAKATA RECALL. I RECEIVED A NOTICE ON JUNE 2016 THAT MY AIR BAGS HAD BEEN RECALLED AND TO NOT USE THE FRONT SEAT. IT HAS BEEN OVER 2 YEARS AND THEY STILL DO NOT HAVE MY PARTS AVAILABLE. IT HAS BEEN NEAR IMPOSSIBLE TO NOT USE THE FRONT PASSENGER SEAT!! THIS HAS BEEN A HUGE INCONVENIENCE.
AIR BAGSJuly 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MILNES FORD (333 E GENESSE ST, LAPEER, MI 48446, (810) 667-5000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJuly 4, 2018
TAKATA RECALL THIS RECALL IS OVER 2 YEARS AND PARTS ARE STILL NOT AVAILABLE. WHY???
UNKNOWN OR OTHER,SERVICE BRAKESJuly 3, 2018
I HAVE BEEN HAVING ISSUES WITH MY BREAKS BEING EXTREMELY HARD TO PRESS AND AT TIMES NOT HARDLY WORKING AT ALL AND WHEN ENGAGED IT MAKES A HISSING SOUND AND I HAVE COME ACROSS BRINGING IT TO THE SHOP IT IS THE MASTER CYLINDER FOR THE BREAKS AND OR THE BREAK BOOSTER AND THEN CAME ACROSSED MY YEAR OF THIS VEHICLE HAS A RECALL ON THESE THINGS SO I NEED TO KNOW ABOUT HOW TO GET THESE THINGS FIXED UNDER THE RECALL
AIR BAGSJune 13, 2018
TAKATA RECALL - THIS PROBLEM HAS BEEN INCOMPLETE FOR 2 YEARS.
AIR BAGSJune 13, 2018
TAKATA RECALL
AIR BAGSJune 7, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CROSSROADS FORD OF SANFORD, 3251 NC-87, SANFORD, NC 27332, (919) 775-222) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJune 4, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (BOB ROHRMAN SCHOENBERG LINCOLN, 847-278-3333) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VINE TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSMay 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CROWLEY LINCOLN AT 860-793-8885 AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSMay 26, 2018
TAKATA RECALL
AIR BAGSMay 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PASO ROBLES FORD, 2401 OAKWOOD ST, PASO ROBLES, CA 93446) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT
AIR BAGSApril 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COGGIN FORD JACKSONVILLE, 9650 ATLANTIC BLVD, JACKSONVILLE, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAGSApril 27, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LUNDE LINCOLN (140 40TH ST S, FARGO, ND) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT
AIR BAGSMarch 28, 2018
RECALL WAS ISSUED JUNE 2016. REC'D UPDATE IN DECEMBER 2017 STATING NOT TO ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT OF MY CAR TO PREVENT INJURY OR DEATH. I AM A ONE VEHICLE HOME AND THIS IS NOT POSSIBLE. THERE DOESN'T APPEAR TO BE ANY HURRY TO FIX THE RECALL, AS IT HAS BEEN ALMOST 2 YEARS BUT IF SOMETHING HAPPENS YOU THE BLAME WILL BE PLACED ON THE VEHICLE OWNER. I FEEL YOU SHOULD EITHER FIX THE ISSUE OR PROVIDE A SAFE VEHICLE TO USE UNTIL A RESOLUTION PRESENTS ITSELF.
AIR BAGSMarch 19, 2018
TAKATA RECALL. WE RECEIVED A NOTICE OF RECALL FROM FORD/LINCOLN STATING THERE WAS A RECALL RELATING TO THE AIRBAG AND ALSO THAT THERE WAS A RECALL FOR FUEL TANK CORROSION, YET YOUR SITE PROVIDES THAT THERE ARE ZERO RECALLS FOR THIS VIN.
AIR BAGSMarch 16, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING AN UNKNOWN DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
POWER TRAIN,STRUCTURE,FUEL/PROPULSION SYSTEMMarch 15, 2018
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE JERKED FORWARD AND THE UNDERCARRIAGE DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, FLUIDS WERE LEAKING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO DAVE SINCLAIR LINCOLN ST PETERS (4760 N SERVICE RD, ST PETERS, MO 63376) WHERE IT WAS DIAGNOSED THAT THE UNDERCARRIAGE, FUEL LINE, AND TRANSMISSION LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
AIR BAGSMarch 5, 2018
TAKATA RECALL. 17S01. NHTSA 17V-024. 2 YEARS, PARTS STILL UNAVAILABLE.
AIR BAGSFebruary 1, 2018
2007 LINCOLN MKX. CONSUMER WRITES REQUESTING TO HAVE THE AIRBAG IN THEIR VEHICLE DEACTIVATED. *LD *JS
POWER TRAIN,FUEL/PROPULSION SYSTEMJanuary 30, 2018
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, A BURNING TAR ODOR WAS DETECTED COMING THROUGH THE VENTS AND SMOKE APPEARED. THE VEHICLE WAS TAKEN TO CHAMPION FORD LINCOLN MAZDA (140 SOUTHTOWN BLVD, OWENSBORO, KY 42303, (270) 684-1441) WHERE IT WAS DIAGNOSED WITH A LEAK IN THE POWER TRANSFER UNIT, WHICH NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE CONTACT BELIEVED THAT THE RECALL REPAIRS FAILED BECAUSE THE ODOR AND SMOKE WERE PRESENT BEFORE THE VEHICLE WAS SERVICED PER THE RECALL IN 2015. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Fire reported
NHTSA #11065873AIR BAGSJanuary 17, 2018
TL- CONTACT OWNS A 2007 LINCOLN MKX ----- RECALL BACK IN 2016 FOR PASSENGER SIDE AIRBAG -- PARTS NOT AVAILABLE UNTIL FEBRUARY 2018.... CONTACT STATED SHE RECEIVED LETTER FROM LINCOLN IN MAY OF 2016 AND RFECEIVED SECOND LETTER IN JULY OF 2017. CALLED LINCOLN DEALERSHIP WAS TOLD NOT TO USE PASSENGER SEAT UNTIL PARTS ARE AVAILABLE. MILEAGE ON VEHICLE IS 75000.. CONTACT CALLED LINCOLNS CUSTOMER RELATIONS CENTER AND GOT NO HELP . THEN CALLED BEASLEY FORD IN YORK PA - APRIL 2017.
AIR BAGSJanuary 15, 2018
REPAIR NOT YET AVAILABLE, UNABLE TO USE VEHICLE FOR PURPOSE.
AIR BAGSJanuary 15, 2018
-TAKATA RECALL- I HAVE BEEN WAITING SINCE JUNE 2016 TO GET A POSSIBLY DEADLY AIRBAG REPLACED. NEITHER FORD OR LINCOLN CUSTOMER SERVICE CAN GIVE ME AN EXACT DATE THAT THE AIRBAG CAN BE REPLACED, THEY ARE ONLY SAYING POSSIBLY IN SPRING IN 2018. I DRIVE AROUND MY TWO YOUNG CHILDREN IN THIS VEHICLE ALMOST DAILY AND I AM WORRIED SICK OF BEING IN AN ACCIDENT. I HAVE ASKED SEVERAL DEALERS ABOUT LOANER VEHICLES UNTIL PARTS ARE IN, BUT I AM TOLD THEY ARE NOT. THEY ARE ALSO SAYING THAT AS LONG AS THERE IS NO ONE SITTING IN THE FRONT PASSENGER SEAT THAT THE AIRBAG WILL NOT DEPLOY IF IN AN ACCIDENT, HOWEVER MY HUSBAND WAS IN AN ACCIDENT (ALONE) IN A FORD FLEX JUST LAST YEAR AND ALL FRONT AND SIDE AIRBAGS DEPLOYED... SO I DO NOT KNOW IF I BELIEVE THEM, AND HAVE NO IDEA HOW THEY CAN GUARANTEE THAT STATEMENT IF A CAR IS IN A BAD ENOUGH ACCIDENT.
AIR BAGSJanuary 13, 2018
THE DEALERSHIP CANNOT FIX THIS RECALL BECAUSE THEY SAID THEY HAVE NO PARTS TO FIX IT THIS IS A UNSAFE MATTER
AIR BAGSJanuary 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOORE FORD (1201 S MAIN ST, HARTFORD, KY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. IN ADDITION, THE CONTACT WAS INFORMED THAT DUE TO THE BANKRUPTCY OF TAKATA, A CLASS ACTION WOULD HAVE TO BE FILED IN REGARDS TO THE OBTAINING OF THE PARTS IN ORDER FOR THE REMEDY TO BE COMPLETED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
AIR BAGSJanuary 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILLY HOWELL FORD LINCOLN AT (770) 887-2311 (1805 ATLANTA HWY, CUMMING, GA 30040) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJanuary 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN JUNE OF 2016. THE DEALER (LITHIA FORD LINCOLN OF FRESNO, 195 E AUTO CENTER DR, FRESNO, CA 93710) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJanuary 9, 2018
TAKATA RECALL. I WAS NOTIFIED IN JUNE OF 2016 THIS VEHICLE HAS AN ISSUE. NOW I AM TOLD NO FIX YET AND DON'T RIDE IN THE FRONT SEAT. THIS IS UNACCEPTABLE. WHAT ARE YOU DOING ABOUT THIS?
AIR BAGSJanuary 8, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJanuary 8, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO REMEDY THE RECALL WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSDecember 29, 2017
TAKATA RECALL - I RECEIVED NOTICE FROM FORD RECENTLY INFORMING ME THAT, ONCE AGAIN, FORD HAS MISSED A DEADLINE AND CANNOT PROJECT A COMPLETION DATE. ACCORDING TO THEIR NOVEMBER 30, 2017 LETTER TO YOUR OFFICE OF CHIEF COUNSEL, FORD HAS FAILED TO MEET THEIR PRIOR COMMITMENTS TO NHTSA AND, MORE IMPORTANTLY, THEIR VEHICLE OWNERS WHO ARE LEFT WITH UNSAFE VEHICLES WITH NO ASSURANCE OF A TIMELY REMEDY. ACCORDING TO FORD'S LETTER, THEIR FAILURE IS DUE TO POOR DECISIONS ON THEIR PART (E.G. TRYING A "SIMPLE" DESIGN APPROACH). AS OUR AGENTS REPRESENTING THE MILLIONS OF AT-RISK CONSUMERS, I EXPECT THAT NHTSA WILL NOT ACCEPT THEIR OPEN-ENDED REQUEST FOR EXTENSION, BUT RATHER ENFORCE COMMITMENTS MADE BY FORD WITH APPROPRIATE ACTIONS TO ENSURE THAT THEY ARE HELD ACCOUNTABLE FOR THEIR COMMITMENTS AND DECISIONS. TO DO OTHERWISE WOULD CONSTITUTE A FAILURE OF NHTSA TO FULFILL ITS MISSION.
AIR BAGSDecember 26, 2017
TAKATA RECALL: THIS RECALL DATE IS NOTICE HAS A DATE OF 06/01/2016. TODAY IS 12/26/2017. NO ANSWER TO THIS RECALL IN OVER 18 MONTHS. IT IS CLEAR THAT FORD/LINCOLN DOES NOT INTEND TO REMEDY THIS SITUATION WHICH IS WRONG! SO, I AM FILING A COMPLAINT TO FORCE LINCOLN TO FIX THIS PROBLEM BEFORE ME OR MY WIFE ARE INJURED IN THIS CAR DUE TO AN ACCIDENT. THIS CAR IS OUR PRIMARY MODE OF TRANSPORTATION AND AIR BAGS ARE A VERY IMPORTANT PART OF VEHICLE SAFETY. WE ALWAYS WEAR BELTS AND EXPECT THE AIRBAGS TO WORK PROPERLY IN CASE OF AN ACCIDENT.
STRUCTURE,ENGINEDecember 21, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE AND THE ENGINE STALLED. THE CONTACT WAS NOT SURE EXACTLY FROM WHERE THE NOISE ORIGINATED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT NOTICED FUEL POURING OUT ONTO THE ROAD ALONG WITH ALL THE OTHER FLUIDS. THE VEHICLE WAS TOWED TO THE DEALER (DAVE SINCLAIR LINCOLN SOUTH, 7500 S LINDBERGH BLVD, ST. LOUIS, MO 63125) WHERE IT WAS DIAGNOSED THAT THE ENTIRE UNDERCARRIAGE HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE UNDERCARRIAGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER STATED THAT IF THERE WERE A LOT OF COMPLAINTS, THERE COULD BE A POSSIBILITY TO HAVE OPEN RECALLS FOR THE FAILURE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
AIR BAGSDecember 8, 2017
CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. UPDATED 12/08/2017*JS THE CONSUMER STATED A NOTICE WAS SENT ADVISING THE CONSUMER TO CONTACT AN ATTORNEY OR RISK LOSING RIGHTS TO RECEIVE THE REPLACEMENT AIRBAG. *JS
ENGINEDecember 5, 2017
WHEN WE PURCHASED THE VEHICLE FROM VALLEY CADILLAC IN ROANOKE VA IN 2014. WE SMELLED SOMETHING BURNING A FEW DAYS LATER. WE TOOK IT BACK TO THE DEALER WHO KEPT IT FOR OVER A WEEK. THEY TOLD ME THAT THEY WOULD HAVE TO SEND IT TO THE FORD DEALER BECAUSE THEY COULDN'T REPAIR IT.I WAS NEVER WAS TOLD WHAT THE ISSUE WAS ONLY THAT IT COST UPWARDS OF $800. HERE WE ARE AND I WAS STRANDED ON I81 BECAUSE THE TRUCK LOST POWER AND STARTED VIBRATING . IT WAS TOWED TO A REPAIR SHOP AND I AM MORTIFIED AT THE FINDINGS. THE COIL PACKS WERE BAD. THIS IS CAUSED BY THE PCM COMPUTER FAILURE.THAT INFORMATION WAS NOT SHARED AT TIME OF PURCHASE AS SOMETHING THAT NEEDS ROUTINE MAINTENANCE.IN ADDITION, THE FIX WAS TO WELD A CRACKED AND WARPED COIL PACK VS REPLACING IT AND HE BAD COMPUTER. HERE I AM $962 LATER AND STILL NEED TO REPLACE THE COMPUTER. HAD THIS BEEN DONE CORRECTLY THE FIRST TIME, I WOULDN'T BE HERE. I HAVE A PICTURE THAT I WILL UPLOAD LATER. INCIDENTALLY THE EXACT SAME THING HAPPENED TO MY DAUGHTERS 2008 MKX THE MONTH PRIOR.
AIR BAGSDecember 3, 2017
TAKATA RECALL - DEALERS STATE THERE ARE NO PARTS AVAILABLE TO MAKE THE REPAIR
AIR BAGSDecember 1, 2017
I RECEIVED A RECALL NOTICE APPROXIMATELY TWO YEARS AGO, AND TWICE I CONTACTED MY DEALERSHIP ABOUT THE RECALL AND WAS TOLD THEY HAVE NO FURTHER INFORMATION CONCERNING THE CORRECTION. AT THIS POINT I HAVE TO BELIEVE THAT THERE IS THE POTENTIAL THAT MY FAMILIES SAFETY MAY BE IN JEOPARDY. PLEASE ADVISE.
AIR BAGSDecember 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCENIC MOTORS INC (1992 ROCKFORD ST, MT AIRY, NC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. *TT UPDATED 8/9/18*JB
AIR BAGSNovember 30, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LECKNER FORD, 16057 JAMES MADISON PKWY, KING GEORGE, VA 22485) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER AND WOULD TAKE SIX TO SEVEN YEARS TO REPAIR ALL THE VEHICLES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSNovember 29, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (QUICK LANE AT FREEDOM FORD, 12784 GEORGE C PERRY HIGHWAY, POUNDING MILL VA 24637) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSNovember 26, 2017
MY VEHICLE HAS BEEN RECALLED AS PART OF THE SAFETY RECALL NOTICE 17S01 / NHTSA RECALL 17V-024. THE DEALERS HAVE NO PARTS TO REMEDY THIS DEFECT AND DON'T KNOW WHEN THEY WILL HAVE PARTS. THE DEADLINE FOR A FIX WAS DECEMBER 31, 2017. I AM CONCERNED THAT THE AIRBAG SUPPLIER HAS FILED BANKRUPTCY - I THINK THE AUTO MAKER SHOULD STILL BE RESPONSIBLE FOR FIXING THE DEFECT IMMEDIATELY.
FUEL/PROPULSION SYSTEMNovember 24, 2017
UNABLE TO PUMP GAS NORMALLY. TANK SPITS FUEL BACK OUT OR SHUTS DOWN PUMP AND THE SMELL OF GAS COMING FROM THE CAR AFTER REFUELING AT TIMES WHEN DRIVING
AIR BAGSNovember 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PASO ROBLES FORD (2401 OAKWOOD ST, PASO ROBLES, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSNovember 21, 2017
I RECEIVED A LETTER JULY 2016, IN REFERENCE FOR A SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384, AS OF TODAY 11/21/2017 I HAVE NOT BEEN NOTIFIED BY ANY LINCOLN FORD DEALER TO HAVE THE AIRBAG REPLACED.
AIR BAGSNovember 20, 2017
TAKATA RECALL: I HAVE CALLED THE DEALERSHIPS IN MY AREA AND THEY HAVE NO AIR BAGS BECAUSE THEY HAVE NOT BEEN SENT ANY. THIS POSES A THREAT TO ME, MY HUSBAND AND MY DAUGHTER.
AIR BAGSNovember 20, 2017
I RECEIVED A LETTER FROM THE LINCOLN MOTOR COMPANY IN JULY 2016 INFORMING ME OF THE SAFETY RECALL FOR MY VEHICLE REGARDING THE PASSENGER FRONTAL AIRBAG. I HAVE CALLED MY LOCAL LINCOLN SERVICE DEPARTMENT FOUR TIMES OVER THE PAST YEAR AND A HALF TO HAVE THE PROBLEM CORRECTED, AND EACH TIME I'VE BEEN TOLD THAT PARTS ARE NOT YET AVAILABLE. IF THERE IS A KNOWN HAZARD, SHOULDN'T THE PROBLEM BE REMEDIED QUICKLY? I'VE NOW WAITED 16 MONTHS AND THE PROBLEM IS STILL NOT CORRECTED. IT CONCERNS ME TO DRIVE A VEHICLE WITH A POTENTIAL SAFETY HAZARD, AND I'D LIKE TO GET IT FIXED AS SOON AS POSSIBLE BEFORE SOMETHING HAPPENS.
AIR BAGSNovember 18, 2017
TAKATA RECALL--DEALERSHIP STATES NO PARTS AVAILABLE TO PERFORM THE RECALL
AIR BAGSNovember 15, 2017
TAKATA RECALL PASSENGER AIRBAG RECALL REMAINS OPEN. NO ETA ON PARTS AVAILABILITY FROM DEALER. RECEIVED NOTICE THE IN THE MAIL THAT TAKATA WAS FILING FOR BANKRUPTCY AND TO CONTACT DEALER IMMEDIATELY FOR REPAIR YET DEALER HAS NO PARTS. YOU SEE WHERE THIS IS GOING. I DO NOT FEEL SAFE DRIVING THIS VEHICLE.
AIR BAGSNovember 13, 2017
TAKATA RECALL. NHTSA RECALL NUMBER: 16V384. MANUFACTURER RECALL NUMBER: 16S26. THE AIRBAG FAULT INDICATOR IS ON IN THE VEHICLE. I CALLED THE LOCAL FORD AND LINCOLN DEALERSHIP AND THEY TOLD ME THERE IS NO FIX FOR THE RECALL RIGHT NOW. THIS HAS BEEN A PROBLEM FOR MORE THAN A YEAR NOW.
AIR BAGSNovember 10, 2017
TAKATA RECALL RECEIVED NOTICE OF A RECALL FOR 2007 MKX MARCH 2017 , WAS INSTRUCTED TO WAIT FOR A NOTIFICATION FOR AIR BAG REPLACEMENT. HAVEN'T HEARD A WORD FROM FORD SINCE. JUST RECEIVED ANOTHER NOTICE THAT TAKATA HAS FILED CHAPTER 11. I'VE CALLED ALL MY LOCAL DEALERS AND NO REPLACEMENTS ARE AVAILABLE AND THEY HAVE NO IDEA OF WHEN OR IF ANY PARTS WILL BE AVAILABLE. THIS IS MY MAIN TRANSPORTATION VEHICLE AND DONT FEEL SAFE DRIVING MY FAMILY IN THIS CAR WITH THE FAULTY AIRBAGS.
AIR BAGSNovember 10, 2017
SINCE RECEIVING THE NOTICE FOR THE TAKATA AIR BAG RECALL, THE NORM REEVES LINCOLN IN CERRITOS, CA. CONTINUES TO INFORM ME THAT THE AIR BAGS ARE NOT AVAILABLE. THEY CHECKED THE VIN # AND DETERMINED THAT THE PASSENGER AIR BAG IS AFFECTED.
AIR BAGSNovember 10, 2017
TAKATA RECALL I WAS CONTACTED IN JULY 2016 ABOUT A RECALL INVOLVING MY TAKATA AIRBAGS. TO DATE I HAVE NOT BEEN PROVIDED ANY MORE INFORMATION IN REFERENCE TO WHEN THE PARTS WILL BE AVAILABLE AND ITS BEEN WELL OVER A YEAR. I HAVE SINCE BEEN NOTIFIED THE COMPANY HAS FILLED FOR BANKRUPTCY. SO I'M TRYING TO FIND OUT WHERE THIS LEAVES ME?
AIR BAGSNovember 9, 2017
TAKATA AIRBAGS BEEN WAITING SINCE JUNE 2016 FOR PARTS TO COME IN AND BE REPLACED STILL HAS NOT HAPPENED JUST SPOKE TO LINCOLN AND THEY HAVE NO IDEA WHEN THEY WILL BE AVAILABLE
AIR BAGSNovember 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSNovember 7, 2017
THERE IS NO FIX , THIS IS OF HIGH IMPORTANCE
AIR BAGSNovember 6, 2017
TAKATA RECALL......I CALLED AUTONATION FORD WOLFCHASE, (901) 209-1257 AND THEY TOLD ME THEY DON'T HAVE THE AIR BAG AND CANNNOT GET ANY.
AIR BAGSNovember 5, 2017
IN JULY 2016, I RECEIVED A LETTER STATING THAT THIS IS A SAFETY RECALL AND THAT DEPLOYMENT OF THE AIRBAG COULD RESULT IN SERIOUS INJURY OR DEATH. THE LETTER ALSO STATED THAT I WOULD BE NOTIFIED WHEN THE PARTS ARE AVAILABLE. I WAS TOLD BY FORD MOTOR COMPANY NEARLY ONE MONTH AGO THAT WERE STILL NO PARTS AVAILABLE. GIVEN THE POSSIBILITY OF INJURY OR DEATH, I WOULD RATHER NOT HAVE THE AIRBAG CONNECTED, BUT DISABLING THE AIRBAG IS A VIOLATION OF LAW. AM I TO VIOLATE THE LAW IN THE INTEREST OF MY OWN SAFETY?
AIR BAGSNovember 4, 2017
"TAKATA RECALL" HAD CONTACTED THE DEALER OVER A YEAR AGO THEY SAID THEY CAN'T GET THE PARTS
AIR BAGSNovember 2, 2017
TAKATA RECALL, PARTS ARE NOT BEING RELEASED IN A TIMELY MANNER.
AIR BAGSNovember 1, 2017
TAKATA RECALL
AIR BAGSNovember 1, 2017
THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044.THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044.
AIR BAGSNovember 1, 2017
TAKATA RECALL. HAVE CONTACTED FORD LINCOLN OF FRANKLIN (TN) SEVERAL TIMES TO ARRANGE FOR AIRBAG REPLACEMENT, AND EACH TIME TOLD THEY DON'T HAVE REPLACEMENT AIRBAGS. THEY ALSO HAVE SAID I WILL RECEIVE NOTIFICATION BY MAIL WHEN AIRBAGS ARE IN STOCK, BUT I HAVE HAD NO COMMUNICATION FROM THEM.
AIR BAGSOctober 30, 2017
TAKATA RECALL: THE RECALL FOR MY LINCOLN MKX AIRBAGS WAS ANNOUNCED A COUPLE OF YEARS AGO, HOWEVER THERE IS STILL NO REMEDY FROM THE MANUFACTURER. I NEED TO GET THIS REPLACED ASAP.
AIR BAGSOctober 30, 2017
TAKATA RECALL I RECEIVED A NOTICE BY MAIL IN JUNE 2016. IT HAS BEEN OVER A YEAR AND NO REMEDY IS AVAILABLE. I JUST CALLED MY FORD DEALERSHIP, AND THEY ALSO HAVE NO INFORMATION. WHAT CAN I DO TO GET REPLACEMENT AIRBAGS? THE NOTICE STATES METAL FRAGMENTS CAN CAUSE INJURY OR DEATH. THIS CONCERNS US.
AIR BAGSOctober 30, 2017
TAKATA RECALL. DEALER STATES UNABLE TO FIX AT THIS TIME
POWER TRAIN,AIR BAGSOctober 29, 2017
"TAKATA RECALL"
AIR BAGSOctober 27, 2017
TAKATA RECALL: THE LOCAL LINCOLN DEALER TOLD ME THAT A REPLACEMENT AIRBAG IS STILL NOT AVAILABLE. THIS HAS BEEN SEVERAL YEARS SINCE THE ORIGINAL RECALL. SO FAR THERE HAS NOT BEEN A PROBLEM WITH THE AIRBAG BUT I UNDERSTAND THERE IS A RISK. I RECEIVED A MAILING FROM TK HOLDINGS ADVISING ME TO SCHEDULE AN APPOINTMENT FOR A FREE REPLACEMENT AIRBAB RIGHT AWAY, BUT THE DEALER SAYS THEY CANNOT DO THIS AT THIS TIME.
AIR BAGSOctober 27, 2017
TAKATA RECALL
UNKNOWN OR OTHEROctober 27, 2017
MY VEHICLE IS AFFECTED BY THE TAKATA RECALL. I WAS INITIALLY NOTIFIED IN OR BEFORE JUNE 2016. I SEE VIA THE AIRBAGRECALL.COM SITE THAT A REMEDY STILL IS NOT AVAILABLE. I CAN'T SAY WHETHER THIS IS A REASONABLE AMOUNT OF TIME OR NOT AND I AM LOOKING FOR AN EXPERT OPINION OR AN UPDATE. I RECEIVED A POST CARD IN THE MAIL TODAY ABOUT THE BANKRUPTCY FILING AND WENT ONLINE TO FIND MORE INFORMATION.
AIR BAGSOctober 26, 2017
TAKATA RECALL - RECEIVED RECALL NOTICE IN THE SUMMER, CONTACTED DEALERSHIP, WAS TOLD NO PARTS AVAILABLE TO REPLACE. RECEIVED BANKRUPTCY NOTICE 10/25/17, CONTACTED DEALERSHIP, STILL NO PARTS AVAILABLE TO REPLACE. JUST FYI THAT MANUFACTURER NEEDS TO SUPPLY FIX FOR THIS RECALL, IT'S VERY WORRYSOME!
AIR BAGSOctober 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RAY PRICE LINCOLN IN STROUDSBURG, PA, 866-377-5679) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN UPDATED 8/2/18*JB
AIR BAGSOctober 26, 2017
TAKATA RECALL - WHEN TRYING TO SCHEDULE A REPLACEMENT WITH MY LOCAL LINCOLN DEALER - SERVICE DEPARTMENT SAYS PARTS ARE NOT AVAILABLE. THIS DOES NOT SEEM REASONABLE FOR A RECALL ISSUED IN JUNE 2016. VEHICLE IS NOW IN NORMAL OPERATION. NO PHOTO ATTACHED.
AIR BAGSOctober 25, 2017
"TAKATA RECALL" DEALERSHIP TOLD ME PARTS ARE NOT AVAILABLE FOR REPAIR
AIR BAGSOctober 25, 2017
STILL NO FIX FOR AIR BAGS AND THIS CAN KILL PEOPLE WHAT THE HELL
AIR BAGSOctober 24, 2017
TAKATA RECALL - DEALERSHIP SAYS THEY DO NOT HAVE, NOR CAN THEY GET THE INFLATORS TO REPAIR.
AIR BAGSOctober 24, 2017
"TAKATA RECALL" I RECEIVED A NOTIFICATION FROM LINCOLN MOTOR COMPANY OF THE SAFETY RECALL ON JULY 2016. I CONTACTED MY DEALER ON 10/24/17 TO SCHEDULE THE REPAIR AND THE PARTS ARE STILL NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE ANY OTHER INFORMATION.
AIR BAGSOctober 23, 2017
TAKATA RECALL PARTS ARE UNAVAILABLE, PER TOWN & COUNTRY FORD, CHARLOTTE, NC
AIR BAGSOctober 23, 2017
TAKATA INFLATORS IT HAS BEEN OVER A YEAR SINCE I RECEIVE THE FIRST NOTICE ABOUT MY AIRBAG THAT COULD RESULT IN DEATH. I HAVE NOT BEEN NOTICE WHEN MY AIRBAG CAN BE REPLACE.
AIR BAGSOctober 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (OXMOOR AUTO GROUP, 8001 SHELBYVILLE RD, LOUISVILLE, KY 40222) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED, BUT DID NOT RESPOND. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSOctober 18, 2017
TAKATA RECALL I RECEIVED A LETTER IN JULY OF 2016 REGARDING THIS RECALL AND TO THIS DAY ALL I'M GETTING FROM FORD IS PARTS ARE NOT AVAILABLE. IS THERE A TIME FRAME FOR THIS RECALL? WHAT CAN I DO ABOUT THIS BECAUSE IT HAS TAKEN SO LONG FOR THEM TO SUPPLY THE PARTS?
AIR BAGSOctober 5, 2017
"TAKATA RECALL" THE RECALL FOR MY VEHICLE CAME OUT IN JUNE 2016, HAVE CONTACTED THE DEALER MANY TIMES AND STILL HAVE NOT HAD A APPOINTMENT TO REPLACE THE RECALL ITEM. WHAT AM I SUPPOSE DO WAIT FOR A ACCIDENT TO OCCUR THEN ITS TO LATE
POWER TRAINSeptember 25, 2017
WHEN IN TRAFFIC, I SPEED UP AND FELT LIKE I WAS REAR ENDED AND IT DID THIS ABOUT 5 TIMES AND THEN I CANT GET IT TO DO IT AGAIN.
AIR BAGSSeptember 13, 2017
TAKATA RECALL WE WERE NOTIFIED OF RECALL 6/2016. WE HAVE BEEN IN CONTACT WITH OUR LOCAL LINCOLN DEALER AS WELL AS LINCOLN CUSTOMER SERVICE WITH NO ONE KNOWING WHEN THE RECALLED AIRBAG WILL BE REPLACED. OUR CAR INSURANCE MADE COPY OF RECALL LETTER, PUT IT IN OUR FILE AND SAID NO PASSENGER CAN RIDE IN FRONT PASSENGER SIDE SEAT. HUSBAND DRIVES CAR, WIFE SITS IN BACK SEAT, IF WIFE TAKES FRIEND TO LUNCH FRIEND SITS IN BACK SEAT, ETC. IT HAS BEEN 15 MONTHS SINCE RECALL WITH NO INFORMATION PROVIDED.
ELECTRICAL SYSTEMAugust 9, 2017
THIS IS MY PARENT'S VEHICLE (2007 LINCOLN MKX) AND INFORMATION IS BEING ENTERED ON THEIR BEHALF. WHILE DRIVING AT 55 MPH, THERE WAS A "POP" WHICH MADE THE DRIVER THINK SHE MAY HAVE RUN OVER SOMETHING, WHICH SHE DID NOT. DRIVER SLOWED AND VEHICLE THEN STARTED VIBRATING & HESITATING. ENGINE LIGHT CAME ON AND VEHICLE WOULD NOT ACCELERATE ABOVE 45 MPH (SPEED LIMIT INCREASED TO 70 MPH ON HWY AND VEHICLE SPEED COULD HAVE CAUSED AN ACCIDENT IF OTHER DRIVERS WERE NOT AWARE OF A SLOW MOVING VEHICLE). VEHICLE WAS TAKEN TO DEALER NEXT DAY AND OWNERS WERE TOLD COILS WERE BURNED OUT AND COMPUTER SYSTEM WAS AFFECTED. DEALER ALSO STATED THAT CATALYTIC CONVERTER MAY HAVE BEEN AFFECTED IF VEHICLE HAD CONTINUED TO BE DRIVEN. COST TO REPAIR ESTIMATED AT $2400.00. MILEAGE AT TIME OF INCIDENT WAS A LITTLE OVER 66,000 ORIGINAL MILES. WE ARE SEEING OTHER COMPLAINTS ONLINE OF COILS BURNING OUT AND COMPUTER PROBLEMS FOR THIS MODEL AND FEEL LINCOLN SHOULD INVESTIGATE THIS IF THEY HAVE NOT ALREADY DONE SO. WE ALSO FEEL THE FULL BURDEN OF REPAIRS SHOULD NOT BE ON THE OWNER AS THIS SEEMS TO BE HAPPENING TO SEVERAL VEHICLES.
ENGINEJuly 31, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO VIBRATE AND HESITATE. THE VEHICLE WAS TAKEN TO THE DEALER (HEMSTEAD FORD/LINCOLN LOCATED IN HEMSTEAD, NEW YORK) WHERE IT WAS DIAGNOSED THAT THE NUMBER ONE INJECTOR WAS MISFIRING AND THE CONNECTOR WIRE WAS REPLACED. AFTER RETRIEVING THE VEHICLE, THE FAILURE SUDDENLY RECURRED BEFORE THE ENGINE STALLED AND WOULD NOT RESTART. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE NUMBER SIX COIL, SPARK PLUG, AND THE MAIN COMPUTER PROCESSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 174,000.
AIR BAGSJuly 11, 2017
TAKATA RECALL WHAT HAPPENS NOW THAT TAKATA HAS DECLARED BANKRUPTCY? I HAVE BEEN WAITING OVER ONE YEAR SINCE NOTIFICATION (LETTER).
AIR BAGSJune 21, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
POWER TRAIN,SERVICE BRAKESJune 13, 2017
MY 2007 LINCOLN MKX IS SUDDENLY DECELERATING AND STOPPING OR FREEZING UP WHILE DRIVING. THE PROBLEM STARTED AFTER PREMIER FORD LINCOLN SERVICE REPAIRED POWER BRAKES BOOSTER. I MADE SEVERAL COMPLAINTS TO CAR MAKER AND REPAIRS SHOP. PREMIER SHOP APPEAR UNSURE OF PROBLEM AND OFFERED EXPENSIVE SOLUTIONS TO FORCE NEW CAR PURCHASE. I BELIEVE LINCOLN IS AWARE OF PROBLEM AND REFUSES TO ISSUE RECALL.
UNKNOWN OR OTHERJune 9, 2017
MY SUNROOF FLEW OFF WHILE ENTER ONTO THE HIGHWAY IT HIT STRUCK GUARDRAIL AND SHATTERED INTO A MILLION PIECES.
AIR BAGSMay 18, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSMay 7, 2017
TAKATA RECALL - I RECEIVED NOTICE IN JUNE 2016 AND HAVE NOT RECEIVED A FIX TO THE AIRBAG PROBLEM. THE LINCOLN GARAGE IN NEWPORT NEWS SAYS THEY CAN DO NOTHING BECAUSE THEY HAVEN'T RECEIVED THE PART. I AM CONCERNED AND WOULD LIKE TO GET THE AIRBAG FIXED BECAUSE WE HAVE A DOWN SYNDROME GRANDDAUGHTER IN THE FAMILY.
AIR BAGSMay 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSMay 1, 2017
TAKATA RECALL ON 22 JULY 2016, I WAS NOTIFIED OF THE RECALL. THIS IS 1 MAY 2017, AND I AM TOLD THERE ARE STILL NO PARTS AVAILABLE. AT WHAT POINT ARE WE ABLE TO DISABLE THE AIRBAGS IN OUR CARS TO SAVE OURSELVES IN THE EVENT OF A CRASH?
SERVICE BRAKESApril 17, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT IT HESITATED TO ENGAGE WITHOUT WARNING. THE CONTACT STATED WHEN THE BRAKE PEDAL WAS ABLE TO BE ENGAGED, A HISSING AND SCREECHING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.
SEATSApril 13, 2017
FRONT PASSENGER SEAT STUCK IN INCLINE POSITION AND WILL NOT RECLINE TO UPRIGHT POSITION. SEAT IS VERY SELDOM USED IN THE RECLINE POSITION.
AIR BAGSApril 6, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
POWER TRAIN,ENGINEApril 4, 2017
TL* THE CONTACTS OWNS A 2007 LINCOLN MKX. WHILE DRIVING 45 MPH, THE VEHICLE SHUTTERED AND AN ABNORMAL BURNING ODOR EMITTED FROM THE ENGINE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PCM WAS DEFECTIVE AND THE PCM COILS BURNED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT PROVIDED.
Fire reported
NHTSA #10970564POWER TRAINMarch 29, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE ATTEMPTING TO DRIVE, THE TRANSMISSION FAILED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE TRANSMISSION WAS PREVIOUSLY REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
POWER TRAINMarch 21, 2017
DRIVER SLOW WHEN AIR BAG LIGHT IS ON
AIR BAGSMarch 15, 2017
TAKATA RECALL WAS ISSUED IN JULY 2016 BY THE LINCOLN MOTOR COMPANY. TO DATE (8 MONTHS LATER), THERE HAS BEEN NO NOTICE OF WHEN THE AIRBAG ON THE PASSENGER SIDE WILL BE REPLACED. IN THE MEANTIME, THERE ARE CHILDREN AND ADULTS WHO RIDE IN THIS POTENTIALLY DANGEROUS SEAT. IN CASE OF AN ACCIDENT, THEY COULD BE SERIOUSLY HURT OR KILLED. WHY HAS THIS NOT BEEN TAKEN CARE OF?
SERVICE BRAKESMarch 11, 2017
SOFT BREAK PEDAL, FROM NEW 2007 PURCHASE UNTIL PRESENT, SAFETY PROBLEM YOU CAN PRESS ON THE BREAK AND GAS AT THE SAME TIME WHILE IN MOTION AND NOT STOP IN TIME.
AIR BAGSMarch 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSMarch 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAGSFebruary 23, 2017
WE RECEIVED THE RECALL IN JUNE FOR A LEAKY FUEL TANK. WE HAD THAT FIXED. IN JULY 2016 WE RECEIVED THE RECALL FOR THE FAULTY TAKATA PASSENGER SIDE AIRBAGS. WE WENT INTO BILL KNIGHT LINCOLN IN TULSA, OK ONLY TO FIND OUT THAT THERE ARE NO PARTS TO FIX IT. IN THE MEANTIME, A FRIEND OF MINE INITIALLY GOT A UNLIMITED LOANER CAR BECAUSE OF THE NATURE OF HER COUNSELING JOB WITH CHILDREN. SHE DROVE DIFFERENT CARS IN THE MEANTIME WHILE I HAVE BEEN STUCK WITH THE WARNING OF POSSIBLE SERIOUS INJURY OR DEATH TO OCCUPANTS IN THE CAR FOR THE LAST 8 MONTHS. IT IS STRESSFUL FOR ME TO THINK ABOUT THAT, TO SAY THE LEAST, FOR ME AND FOR ANYONE ELSE WHO MIGHT BE WITH ME IN THE CAR. SINCE THE RECALL, NO ONE SITS IN THE PASSENGER SIDE. FRIENDS AND FAMILY HAVE TO SIT IN THE BACK. EVEN SO, I STILL DON'T FEEL WE ARE ALL FREE FROM DANGEROUS FLYING DEBRIS IF THE AIRBAG DEPLOYS, BY NO FAULT OF MY OWN. ARE THERE ANY SOLUTIONS SET IN PLACE TO EXPEDITE REPLACEMENT. BTW, MY FRIEND RECEIVED HER REPLACEMENT AIRBAG MONTHS AGO. SHE THEN TRADED IN THAT CAR FOR A NEW ONE. REGRETFULLY, SOME OF US DO NOT HAVE THAT LUXURY.
FUEL/PROPULSION SYSTEMFebruary 10, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE THE VEHICLE WAS PARKED, A STRONG FUEL ODOR WAS PRESENT AND FUEL WAS ON THE GROUND WHERE THE FUEL TANK WAS LOCATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS PREVIOUSLY TAKEN TO A DEALER FOR THE RECALL, BUT NO REMEDY WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
FUEL/PROPULSION SYSTEMFebruary 9, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE THE VEHICLE WAS PARKED, A FUEL ODOR EMITTED INTO THE GARAGE AND AROUND THE VEHICLE. IN ADDITION, AFTER FILLING UP THE FUEL TANK AND DRIVING WITHIN TWENTY MILES, THE TANK WAS HALF FULL. THE FUEL ODOR AND FUEL LEAKS RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAK IN THE FUEL TANK THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
AIR BAGSFebruary 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEFebruary 3, 2017
WHILE DRIVING ON INTERSTATE I-10 AT POSTED SPEEDS, THE ENGINE BEGAN TO SPUTTER, LOSE ACCELERATION AND THE CHECK ENGINE LIGHT APPEARED, THE CAR WAS DRIVEN OFF THE FREEWAY (LESS THAN 1/8 MILE) TO THE CLOSEST SAFE AREA. THE CAR WAS THEN TOWED TO THE MECHANIC. AN IGNITION COIL WAS BURNED AND THE PCM/PROCESSOR HAD FAILED. ALL 6 COILS WERE REPLACED AS WELL AS THE PCM FOLLOWING TSB 14-0059, AFTER THE PCM AND COILS WERE REPLACED, A CHECK ENGINE LIGHT STILL APPEARED INDICATING FAILURE OF THE REAR CATALYTIC CONVERTER. AT THE TIME OF THE INCIDENT, MILEAGE WAS APPROX. 71,195 MILES. *TR
AIR BAGSJanuary 27, 2017
IN JULY OF 2016 RCIEVED RECALL NOTICE FROM LINCOLN MOTOR COMPANY . IMMEDIATELY CONTACTED SERVICE DEALER FOR SERVICE OF THIS AIR BAG RECALL (16V-384). WAS TOLD THAT THE PARTS FOR THIS CORRECTION WERE NOT AVAILABLE AND I WOULD BE NOTIFIED AS SOON AS THEY WERE PROVIDED TO OURISMAN LINCOLN OF ALEXANDRIA AND COULD BE SERVICED. GIVEN THE SERIOUS NATURE AND RISK OF FATAL INJURY OF THIS DEFECT I AM CONCERNED AS TO THE LENGTH OF TIME AND LACK OF URGENCY WITH WHICH THE COMPANY IS APPROACHING THIS RECALL. PLEASE ADVISE AS TO THE REGULATORY RESPONSE TIME FOR THIS TYPE OF RECALL. SOON IT WILL BE A YEAR INTO THE RESPONSE TIME.
FUEL/PROPULSION SYSTEMJanuary 19, 2017
I HAVE A GAS LEAK AROUND MY GAS TANK SEAL SMELL GAS AFTER EVERY FILL UP AND YOU CAN SEE GAS ON THE TANK WHEN YOU LOOK UNDER CAR FORD SAYS THAT THERE IS NO RECALL I HAD A FORD EDGE THAT DID THE SAME THING
AIR BAGSJanuary 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/17/17*LJ *CN
ENGINEJanuary 3, 2017
WATER PUMP FAILURE: LINCOLN MKX 2007 DRIVING DOWN THE ROAD AT APPROXIMATELY 55 MPH, CAR WAS RUNNING GREAT AS USUAL WHEN SUDDENLY I LOST ALL POWER EXCEPT LIGHTS. AT THAT SPEED, THANKFULLY I HAD ENOUGH TIME TO GET OVER TWO LANES OF TRAFFIC WITH NO POWER AND COAST OFF THE ROAD. I HAD TO CAR TOWED TO A LOCAL MECHANIC WHERE MASTER CERTIFIED TECHNICIANS ARE WORKING TO REPLACE MY ENGINE. THE CAR HAD JUST BEEN SERVICED FOR OIL CHANGE, AIR FILTER, ROUTINE MAINTENANCE TWO WEEKS PRIOR TO THIS ENGINE FAILURE. MECHANIC FOUND THAT THE WATER PUMP FAILED LEADING TO OIL AND COOLANT IN THE ENGINE. THIS CAR 122,000 MILES ON IT AND HAS BEEN METICULOUSLY MAINTAINED. THERE IS A CLASS ACTION SUIT OVER THIS, BUT I WAS NEVER NOTIFIED BY FORD OR BY MY DEALER (OXMOOR FORD LINCOLN) THAT THERE WAS A POTENTIAL PROBLEM WITH THE DESIGN OF THIS ENGINE. THE WATER PUMP IS INSIDE THE ENGINE. WHEN THIS FAILS WITH NO WARNING IT CAUSES THE ENGINE TO FAIL. THIS HAS LEAD TO A COST TO ME OF $6000 TO REPLACE THE ENGINE. I SPOKE TO HEATHER AT LINCOLN QUALITY TODAY (CASE #11395985) AND SHE SAID, "UNFORTUNATELY WE HAVE NOTHING TO OFFER YOU EXCEPT OUR SINCERE APOLOGIES." THIS IS NOT ACCEPTABLE CUSTOMER SERVICE. I WAS NOT ASKING TO RECOUP MY ENTIRE LOSS SINCE THE VEHICLE HAS MILES ON IT, BUT THEY COULD OFFER SOMETHING TO A (FORMER) LIFELONG FORD CUSTOMER.
AIR BAGSNovember 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSNovember 7, 2016
TAKATA RECALL - I WAS NOTIFIED BY FORD MOTOR COMPANY (POSTMARKED 22 JULY 2016) THAT MY LINCOLN MKX IS INVOLVED IN THE RECALL, BUT THERE HAS BEEN NO OTHER CONTACT FROM THEM OR AN AUTHORIZED DEALER. INASMUCH AS THIS IS A SAFETY RECALL, SHOULD THERE NOT BE FURTHER WORK PERFORMED ALREADY?
AIR BAGSOctober 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS). THE PARTS WERE UNAVAILABLE FOR SEVERAL MONTHS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE DUE TO POSSIBLE AIR BAG DEPLOYMENT. THE CONTACT RESIDED IN A HOT CLIMATE STATE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSOctober 19, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAGSSeptember 21, 2016
JUNE 1 2016 2007 LINCOLN MKX VIN [XXX] RECALL AIRBAG RECALL NUMBER 16V384. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ENGINE,FUEL/PROPULSION SYSTEMSeptember 19, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 35 MPH, THE ENGINE CAUGHT FIRE. THE POLICE WERE NOT NOTIFIED. A PASSENGER EXTINGUISHED THE FIRE. THE CONTACT AND THE OTHER PASSENGERS WERE NOT INJURED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FUEL LEAK. THE LOCAL MECHANIC REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 103,000.
Fire reported
NHTSA #10907661AIR BAGS,FUEL/PROPULSION SYSTEMJuly 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE DEALER DID NOT NOTIFY THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) SINCE MID MARCH 2015. IN ADDITION, UPON RECEIVING NOTIFICATION MORE THAN A YEAR LATER, THE DEALER SCHEDULED AN APPOINTMENT, INDICATED THAT THE PARTS WERE AVAILABLE, AND LATER STATED THAT THE PARTS WERE TO BE ORDERED. THE PARTS WERE NOT AVAILABLE AT THE TIME OF THE APPOINTMENT. THE MECHANIC PLACED THE ORIGINAL PART BACK ON THE VEHICLE. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND PROVIDED NO TIME FRAME THAT THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER FOR BOTH RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/19/16 *BF THE CONSUMER STATED THE FUEL SYSTEM RECALL REPAIR WAS COMPLETED, BUT NOT THE AIRBAGS RECALL. *JS
ENGINEJune 30, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS, COILS, AND PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO REPLACED THE COILS AND SPARK PLUGS, BUT THE PCM WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,600.
STRUCTUREJune 10, 2016
LIFT GATE MALFUNCTION. WHILE UNLOADING MY GROCERIES THE LIFT GATE SLAMMED DOWN ON MY HEAD. THERE WAS NO WARNING BEEP. SUSTAINED A CUT TO MY FACE. THIS IS A SAFETY RISK. I TOOK A VIDEO OF THE LIFT GATE MALFUNCTION AFTER THE INCIDENT.
1 injury(ies)
NHTSA #10873559UNKNOWN OR OTHER,ENGINEMay 11, 2016
SINCE THE PURCHASE OF THE VECHILE I HAVE NOTHING BUT PROBLEMS MY ENGINE KEPT LEAKING OUT COOLANT CAUSING THE VECHILE TO OVERHEAT FOUND OUT IT WAS THE WATER PUMP WHIC IS LOCATED IN THE ENGINE WHIC RACKS UP THOUSANDS OF DOLLARS IN LABOR SINCE THE PURCHASE OF THE VECHILE I HAVE HAD NOTHING BUT PROBLEMS WITH THIS AUTOMOBILE THE DEALER DOSNT WANT TO HELP ME SUGGESTED I REPLACE THE WATER PUMP OR ENGINE WHIC IS GONNA COST ME THOUSANDS OF DOLLARS I HAVE READAROUND AND IM NOT THE ONLY ONE WITH THIS PROBLEM CAN SOMEONE HELP ME PLEASE
ENGINEMay 11, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. UPON INSPECTION, THE CONTACT NOTICED THAT THE WATER PUMP FRACTURED AND SPILLED WATER INTO THE ENGINE. THE CONTACT STATED THAT "CAR OVERHEATING" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE CHECK ENGINE WARNING LIGHT ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Fire reported
NHTSA #10864425STEERING,SERVICE BRAKESMarch 22, 2016
MY MKX HAS STALLED OVER THE YEARS AND THE DEALER SAYS THAT'S NORMAL. WELL, FOR THE FIRST TIME, I STALLED ON A HILL IN A PARKING LOT AND MY STEERING LOCKED AND BRAKES DIDN'T WORK. AS SOON AS I REALIZED I STALLED AND SLAMMED MY BRAKES, TRIED TO STEER AWAY FROM THE CAR BEHIND ME, IT WAS TOO LATE FOR THE EMERGENCY BRAKE. I SLAMMED INTO A BUSINESS ASSOCIATE'S SUV THAT WAS PARKED AND WE BOTH HAVE ABOUT 3K WORTH OF DAMAGE.
Crash reported
NHTSA #10850996ELECTRICAL SYSTEMFebruary 25, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED ON THREE OCCASIONS. THE CONTACT MENTIONED THAT THE FAILURES OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
POWER TRAINFebruary 11, 2016
MY 2007 LINCOLN MKX AWD IS MAKING A HOWLING/BUZZING NOISE AS I ACCELERATE PAST ABOUT 35 MPH AND GETS LOUDER AS I ACCELERATE. ALSO AT TIMES AS I'M WAITING TRAFFIC SIGNAL LIGHTS I SOMETIMES SMELL A PROPANE/GAS ODOR. TOOK MY VEHICLE TO 2 REPAIR SHOPS AND BOTH DETERMINED THE NOISE/PROBLEM IS THE POWER TRANSFER UNIT. THE CAUSE OF THE ODOR WAS NOT KNOWN. WORK ON THE PTU IS GOING TO COST BETWEEN $1800 - $2100. BUT THE PART WILL MOST LIKELY BE ON BACK ORDER. SO I'M ASSUMING THIS IS A COMMON PROBLEM.. OR A MANUFACTURER DEFECT.
SEATSFebruary 5, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHEN THE CONTACT PUSHED THE BUTTON FOR THE DRIVER SEAT TO RECLINE, THE SEAT FELL ALL THE WAY BACK AND LANDED ON THE REAR DRIVER SIDE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SEAT RECLINER MOTOR AND SWITCH FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,768.
FUEL/PROPULSION SYSTEMFebruary 3, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE PARKED, A STRONG ODOR OF FUEL EMITTED OUTSIDE OF THE VEHICLE. MOST RECENT, FUEL LEAKED ONTO THE GROUND CONTINUOUSLY. THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE DEALER FAILED TO PERFORM A REPAIR OR REPLACE THE DEFECTIVE FUEL TANK AS MENTIONED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL TANK SEAMS WERE CORRODED WHICH CAUSED THE FUEL TO LEAK. THE MANUFACTURER DECLINED TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 03/16/16*LJ *JS
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINEDecember 23, 2015
VEHICLE MISFIRE AND STALL WHILE DRIVING CAUSED BY DAMAGED POWER CONTROL MODULE (PCU) AND FAULTY/DAMAGED IGNITION COIL. SERVICE BULLITN ISSUED: TSB 14-0059 MIL ON WITH DTCS - P0351, P0352, P0353, P0354, P0355, AND/OR P0356 - BUILT ON OR BEFORE 3/1/2008 PUBLICATION DATE: MARCH 20, 2014
FUEL/PROPULSION SYSTEMDecember 22, 2015
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
FUEL/PROPULSION SYSTEMNovember 27, 2015
2/3/2015 I TOOK MY 2007 LINCOLN MKX IN FOR GAS TANK RECALL. ON NOVEMBER 25,2015 I PICKED MY CAR UP FROM THE DEALER. THE DEALER STATED A NEW TANK WAS INSTALLED. NOVEMBER 27TH I FILLED MY TANK WITH GAS AND WENT APPROXIMATELY 15 MILES BEFORE MY CAR SHUT DOWN WHILE PROCEEDING TO STOP AT A RED LIGHT. I TURNED THE IGNITION AND STARTED THE CAR AND DROVE 1 MILE FURTHER TO MY DESTINATION AT A MALL. MY FAMILY EXITED THE CAR AND NOTICED A PERFUSE GAS SMELL COMING FROM THE RIGHT SIDE TOWARDS THE REAR. MY HUSBAND LOOKED UNDER THE CAR AND NOTICED GAS LEAKING. EITHER THE RECALLED TANK WAS NOT REPLACED BY THE DEALER OR THE NEW TANK IS ALREADY LEAKING. THE LEAK IS COMING FROM THE SEAM OF THE FUEL TANK. WHILE THIS IS THE SHORT STORY IT DOES NOT MENTION THE ALL THE DAMAGE OCCURRED TO MY CAR BY SITTING FOR 10 MONTHS AND BEING EXPOSED TO THE HARSH ELEMENTS OF THE SUN, RAIN, SNOW AND THE FACT SOMEONE RAN INTO IT WHILE IN THE DEALERS PROCESSION. MY HEADLIGHTS ARE FADED, PAINT FADED, BRAKES SQUEAL, DEAD BATTERY AND FLAT TIRES. LET'S NOT FORGET IT STILL LEAKS GAS.
TIRESOctober 29, 2015
MASTERCRAFT TIRE 24.5/60R18 DOT # UP83 FXF 0815 IS THIS TIRE ON THE RECALL LIST. NO FAILURE TO DATE. JUST PURCHASED SEPT 2015
POWER TRAINSeptember 22, 2015
DRIVING AT 40 MPH ON A FIVE LANE STATE HIGHWAY IN METROPOLITAN AREA. SUDDEN LOSS OF POWER, LOST THROTTLE RESPONSE, DASH SEND ODO DATA ERROR MESSAGE, WITH NO ODOMETER READING, WRENCH SYMBOL. CAR COASTED TO STOP IN LEFT TURN LANE. LOUD CLUCK WHEN ATTEMPTING TO SHIFT TO/FROM PARK, REVERSE, NEUTRAL OR DRIVE. UNABLE TO DRIVE MORE THAN 2 MPH, NO MATTER WHAT THROTTLE POSITION OR GEAR SELECTION. IGNITION AND ENGINE TURN OFF ENGINE CLEARED ERROR CODES, BUT DID NOT RESOLVE ISSUE. MKX COULD NOT BE DRIVEN AND NEEDED TO BE TOWED FOR SERVICE. LATER LEARNED THAT OUTPUT SHAFT SPEED (OSS) SENSOR AND TURBINE SHAFT SPEED (TSS) SENSOR FAILED, WHICH PLACED MKX IN ELECTRONIC STATUS OF A HIGH GEAR, THEREBY NO ACCELERATION OR CONTROL POSSIBLE WITHOUT REPAIR. LATER LEARNED THAT LINCOLN HAS HAD A TECHNICAL SERVICE BULLETIN PUBLISHED THAT DIAGNOSED THIS PROBLEM IN 2007! MULTIPLE COMPLAINTS BY MOTORIST WITH SIMILAR ISSUES WITH WIRING TO OSS/TSS SENSORS. WELL KNOWN PROBLEM TO LINCOLN BUT NO RECALL. SUDDEN LOST OF THROTTLE AT HIGH SPEED IS VERY DANGEROUS. AT HIGHWAY SPEEDS, LACK OF RESPONSE FROM AUTOMOBILE COULD BE FATAL. THIS IS NOT A WEAR PROBLEM, BUT AN INITIAL DESIGN OR PART DESIGN FAILURE. INITIAL SYMPTOMS INCLUDE POOR AUTOMATIC SHIFT AT MIDDLE RANGE SPEEDS. FAILURE OF ELECTRICAL CONNECTION OR SENSORS CAN OCCUR AT ANY ODOMETER READING OR AUTOMOBILE USAGE.
SUSPENSIONSeptember 21, 2015
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING AT ANY SPEED, CLICKING AND POPPING NOISES WERE HEARD FROM THE REAR OF THE VEHICLE. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
POWER TRAINSeptember 14, 2015
I WAS RIVING ABOUT 35 MPH WHEN THE CAR STOPPED MOVING FORWARD AND A WRENCH APPEAR IN MY DASH. THE CAR SWERVE AND HIT A CURVE TO KEEP FROM HITTING ME HAD HE NOT DONE THAT I COULD HAVE BEEN SERIOUSLY INJURED. PREVIOUSLY THAT HAPPEN TO BE AND IT DID CAUSED AN ACCIDENT. ON NOVEMBER 17, 2011 I HAD 49,136 MILES MY CAR WAS STILL ON WARRANTY AND THEY BAYWAY LINCOLN REPAIRED IT. NOW LESS THAN 12,000 MILES THIS HAPPEN AND NO ONE IS RESPONSIBLE. I AM A SENIOR CITIZEN VERY SELDOM DRIVE MY CAR AND DON'T THINK IT IS FAIR FOR ME TO FEAR DRIVING THIS CAR OR BE RESPONSIBLE FOR THE COST.
POWER TRAIN,VEHICLE SPEED CONTROLSeptember 14, 2015
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. AS A RESULT, THE SPEED DECREASED CAUSING THE TWO VEHICLES DRIVING BEHIND THE CONTACT TO CRASH INTO EACH OTHER. THE CONTACT WAS NOT INVOLVED IN THE CRASH. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,136.
Crash reported
NHTSA #10763535FUEL/PROPULSION SYSTEMSeptember 14, 2015
HAVE BEEN SMELLING FUEL FOR A COUPLE OF WEEKS OUTSIDE THE CAR. FOUND WHAT APPEARS TO BE A FUEL LEAK COMING FROM FUEL TANK. CALLED LINCOLN ABOUT THE RECALL, THEY SAID IT DIDN'T AFFECT MY VEHICLE. I THINK IT DID, SEEING HOW IT HAS THE SAME PROBLEM, AND IT'S A SALT/CORROSION ISSUE. I'VE LIVED IN NEBRASKA ALMOST ALL MY LIFE, WE USE SALT IN THE WINTER SEASON. REGARDLESS WHERE IT IS BUILT, I'M SURE THEY ARE GETTING THEIR PARTS FROM THE SAME SUPPLIER. LINCOLN IS IN THE WRONG, THEY SHOULD BE TAKING CARE OF THE ISSUE. THIS IS A $2,000 REPAIR THAT NOT EVERYONE CAN AFFORD TO PAY FOR. THIS IS BS, AND THE LAST TIME I WILL BUY A LINCOLN/FORD PRODUCT, IF THIS IS HOW THEY TAKE CARE OF THEIR CUSTOMERS.
UNKNOWN OR OTHERAugust 21, 2015
AFTER SITTING IN OUR DEALER'S LOT FOR 8 MONTHS WHILE WE WAITED FOR THE FUEL TANK CORROSION PROBLEM TO BE RESOLVED (NHSA CAMPAIGN NUMBER 14V682000), WE PICKED UP OUR CAR ONLY TO FIND THAT THE FUEL TANK SENSOR WAS DEFECTIVE (SHOWED E EVEN THOUGH WE HAD JUST FILLED THE TANK), AND THE COOLING SYSTEM HAS TO BE REPAIRED. THE DEALER SAYS THE CAR IS UNDRIVEABLE.
FUEL/PROPULSION SYSTEMJuly 15, 2015
I AM ORIGINAL OWNER OF 2007 MKX. RECEIVED RECALL NOTICE IN DEC.2014. UNABLE TO GET VEHICLE TO DEALERSHIP UNTIL 02/03/15. I HAVE NOT HAD MY VEHICLE SINCE THAT DATE. CORROSION AT FUEL TANK AND LEAKING. DLR INFORMED ME THE VEHICLE CANNOT BE DRIVEN. HE HAD NO IDEA WHEN THE PART(S) WOULD BE AVAILABLE. IT WOULD BE MONTHS. I WAS PROVIDED INITIALLY WITH VEHICLE FROM DEALERSHIP. AFTER WEEK OR SO I WAS HANDED OVER TO RENTAL AGENCY AT FORD'S EXPENSE. I AM NOW IN MY 3RD VEHICLE AS OF JUNE. HAVE CONTACTED FORD MOTOR COMPANY NUMEROUS TIMES SINCE EARLY FEB. WHO APOLOGIZES PROFUSELY AND SAY THEY DO NOT KNOW WHEN TANKS WILL BE AVAILABLE. THEY ARE AT MERCY OF THEIR SUPPLIER. NO DATES MAYBE LATE SUMMER. RECALL NOTICE INDICATES 3RD QTR. DEALERSHIP AS OF 7/7/15 SAYING FOURTH QTR. NO EXACT DATE OR TIME. I PURCHASED THAT VEHICLE FOR INTENDED USE WITH BUSINESS AND FAMILY. FAMILY MEMBERS UNDER 25 AND FREQUENT OUT OF TOWN FAMILY GUESTS CANNOT DRIVE THE RENTAL AND UNTIL EARLY JUNE PREVIOUS VEHICLES I HAD DID NOT MEET MY BUSINESS NEEDS. THIS HAS BEEN AN UNREASONABLE AND UNACCEPTABLE AMOUNT OF TIME. I AM VERY CONCERNED HOW MY VEHICLE WILL OPERATE AFTER HAVING BEEN IDLE FOR MANY MONTHS, NEARLY A YEAR. FORD MOTOR SHOULD PURCHASE THESE VEHICLES AT FMV WITH ADDITIONAL AMOUNT COVERING THE RENTAL PAYOUTS AND THE INCONVENIENCE THROUGH THEIR UNKNOWN REPAIR DATE. THEY MIGHT STILL HAVE SATISFIED CUSTOMERS. ONLY OFFER THEY HAVE COME UP WITH IN EARLY APRIL HAS BEEN DEALER VALUE + $2500.00 TOWARDS ANOTHER FORD PRODUCT. NOT ACCEPTABLE.
FUEL SYSTEM, GASOLINE,AIR BAGSJune 10, 2015
LETTER FROM SENATOR KLOBUCHAR ON BEHALF OF CONSTITUENT RE AN AIR BAG RECALL OF HIS LINCOLN MKX (ATTN: CACJE HENDERSON). *SMD THE CONSUMER STATED HE RECENTLY CAME ACROSS A RECALL CONCERNING A POSSIBLE FUEL TANK CORROSION LEAK; RECALL # 14V682000. THE CONSUMER STATED HE WAS NEVER NOTIFIED ABOUT THE RECALL. *JB THE REQUESTED TO HAVE THE AIR BAG DEACTIVATED. UPDATED 09/19/16.*JB UPDATED 12/14/16.*JB
FUEL/PROPULSION SYSTEMJune 10, 2015
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER WAS UNABLE TO SERVICE THE RECALL FOR MONTHS DUE TO THE MANUFACTURER NOT NOTIFYING THEM OF THE RECALL. THE CONTACT DID NOT RECEIVE A LETTER FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/27/15*CN UPDATED 10/19/2017*CN
FUEL/PROPULSION SYSTEMJune 9, 2015
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT A CRACK AND EXCESSIVE CORROSION DEVELOPED ON THE FUEL LINES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INDICATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR FURTHER INSPECTION AND DIAGNOSIS. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,895.
FUEL/PROPULSION SYSTEMMay 13, 2015
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE PARKED, THERE WAS A FUEL ODOR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE AND WOULD NOT BECOME AVAILABLE DUE TO THE MANUFACTURER OF THE PART NO LONGER BEING IN BUSINESS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
ELECTRICAL SYSTEMMay 7, 2015
MULTIPLE LOW BEAM HEADLAMP HARNESS PLUGS HAVE MELTED. OTHER RUNNING LIGHT PLUGS HAVE ALSO SHOWN HEAT DAMAGE AND CAUSED THE LIGHT TO FAIL TO WORK. BULBS ARE NOT FAILING BUT THE RECEPTACLE/PLUG WHERE THEY CONNECT TO THE VEHICLE SHOWS HEAT DAMAGE AND MELTING UNTIL THE LIGHT LOOSES CONNECTION. I HAVE REPLACED BOTH LOW BEAM HEADLIGHT PLUGS ALREADY AND AM GETTING READY TO REPLACE THEM AGAIN. THIS BULB/PLUG DESIGN PROBABLY AFFECTS OTHER MODELS AND PROBABLY OTHER MANUFACTURERS TOO. *TR
ENGINE AND ENGINE COOLING,POWER TRAINMarch 22, 2015
LEAKING TRANSMISSION FLUID FROM FRONT OF VEHICLE BY RADIATOR. *TR
FUEL/PROPULSION SYSTEMMarch 18, 2015
BROUGHT OUR 2007 LINCOLN MKX INTO THE DEALERSHIP IN EARLY 2014 COMPLAINING OF A GAS SMELL. WE WERE TOLD THAT THE GAS CAP WAS PROBABLY NOT BEING CLOSED FULLY. BROUGHT IT BACK IN JANUARY 2015 AFTER WE RECEIVED THE RECALL NOTICE, AND WAS TOLD THAT THEY HAD TO KEEP THE CAR BECAUSE OF THE ODOR. WE JUST FOUND OUT THAT IT MAY NOT BE UNTIL THE SUMMER OR FALL OF 2015 THAT IT CAN BE FIXED. WE GOT AN AWFUL RENTAL CAR, WHICH WHILE PAID FOR BY FORD, IS FAR FROM THE CAR WE BOUGHT. I'M INCREDULOUS THAT FORD A) CAN'T SIMPLY REPLACE THE FUEL TANK AND BRACKETS, B) HAS ALREADY TAKEN TWO MONTHS AND MAY TAKE SIX MORE, AND C) WON'T PROVIDE A COMPARABLE LOANER VEHICLE. DOESN'T FORD HAVE AN OBLIGATION, LEGALLY AND MORALLY, TO FIX THE PROBLEM EXPEDITIOUSLY? *TR
FUEL/PROPULSION SYSTEMMarch 13, 2015
I PURCHASED MY 2007 LINCOLN MKX ON 12/01/2014 ON 12/13/2014 I FILLED MY GAS TANK DROVE HOME I WENT INSIDE FOR ABOUT 5 MINUTES WHEN I CAME OUT TO LOAD MY CAR FOR A TRIP I SMELLED A STRONG GAS ODOR. UPON FURTHER INSPECTION I FOUND THAT MY CAR HAD LEAKED GAS ALL OVER MY DRIVEWAY. THE LEAK WAS DUE TO A RECALLED GAS TANK. LINCOLN HAS SINCE HAD MY CAR. THAT WAS DECEMBER THIS IS MARCH. I TALKED TO LINCOLN THIS MONTH AND THEY ARE TELLING ME MY CAR WILL NOT BE FIXED UNTIL OCTOBER. THAT WILL BE 10 MONTHS IM PAYING FOR A PRODUCT I CANNOT USE. *TR
ENGINEMarch 11, 2015
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE PARKED, THE CONTACT NOTICED FLUID ON THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN DIAGNOSED THAT THE POWER TAKE UNIT FAILED AND CAUSED THE FLUID TO LEAK. THE VEHICLE WAS REPAIRED. THE POWER TAKE OFF UNIT WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
FUEL/PROPULSION SYSTEMFebruary 10, 2015
TL*THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
SUSPENSIONFebruary 5, 2015
APPROXIMATELY 18 MONTHS AGO, I HAD THE LOWER CONTROL ARM REPLACED ON MY VEHICLE, AS IT WAS FOUND TO BE FAULTY AND COVERED UNDER WARRANTY. WHEN REPLACED, I WAS TOLD THAT I SHOULD NOT EXPERIENCE ANY ADDITIONAL PROBLEMS WITH IT. TODAY, I TOOK MY CAR BACK TO THE DEALERSHIP, AND I WAS TOLD THAT THE CONTROL ARM WAS FAULTY AGAIN AND NEEDS TO REPLACED. THIS TIME, IT'S NOT COVERED UNDER WARRANTY. IN READING MANY OF THE COMPLAINTS ABOUT THIS PARTICULAR MODEL YEAR, I NOTICE THAT MANY PEOPLE HAVE HAD THE SAME ISSUE, WHICH LEADS ME TO BELIEVE THAT THERE IS A MANUFACTURER DEFECT IN THE PARTS BEING USED. *TR
FUEL/PROPULSION SYSTEMJanuary 22, 2015
FUEL LEAK DURING MAINTENANCE INSPECTION, DEALERSHIP GROUNDED CAR AND DID NOT RETURN TO ME. PROVIDED SMALL RENTAL CAR AT LINCOLN EXPENSE. AWAITING PART EVER SINCE, WITH NO ESTIMATE OF AVAILABILITY. *TR
FUEL SYSTEM, GASOLINEJanuary 2, 2015
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE FUEL TANK WAS CORRODED AND LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER INFORMED THAT THE PART WOULD NOT BE AVAILABLE UNTIL OCTOBER OF 2015. THE FAILURE MILEAGE WAS 90,000.
ELECTRICAL SYSTEMNovember 13, 2014
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE FRONT DRIVER SEAT ADJUSTED FORWARD AND BACKWARD INDEPENDENTLY. IN ADDITION, ALL THE WINDOWS AND THE SUNROOF OPENED AND CLOSED INDEPENDENTLY WHEN UNLOCKING THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURES OCCURRED WHEN THE ENGINE WAS OFF. ALSO, WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,225. UPDATED 12/22/14*LJ THE CONSUMER HAS OWNED TO LINCOLN TOWN CARS THAT HAVE BOTH CAUGHT FIRE DUE TO THE IGNITION SWITCH. ONE VEHICLE CAUGHT FIRE TWICE. UPDATED 9/25/2015 *JS
FUEL/PROPULSION SYSTEMOctober 20, 2014
I HAD NOTICED A FAINT GAS SMELL FROM MY 2007 MKX. FRI 10/17/14 AFTER FILLING UP MY GAS TANK AND PARKING AT WORK, I FOUND A PUDDLE OF GAS UNDERNEATH MY CAR. TOOK THE MKX TO MY MECHANIC AND FOUND THAT THE TANK IS RUSTING AND LEAKING AT THE SEAMS. $1600 FOR A NEW TANK BUT NONE ARE AVAILABLE. CALL FORD CONSUMER COMPLAINT LINE AND TOLD THERE IS NOT A RECALL AND FORD WOULD NOT REPLACE OR TAKE CARE OF THE PROBLEM. THERE ARE NUMEROUS BLOGS ABOUT THIS PROBLEM WITH THE FORD MKX AND EDGE CARS BUT BEING IGNORED BY FORD. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE TAKEN CARE OF BY FORD. DO CARS NEED TO EXPLODE, CATCH FIRE OR PEOPLE DIE BEFORE SOMETHING IS DONE? YOUR HELP IN GETTING THIS SAFETY ISSUE TAKEN CARE OF WOULD BE APPRECIATED. *TR
FUEL/PROPULSION SYSTEMOctober 20, 2014
ABOUT 2 MONTHS AGO, THERE BEGAN A STRONG SMELL OF GASOLINE IN MY GARAGE IMMEDIATELY AFTER FILLING MY GAS TANK. AFTER THIS HAPPENING SEVERAL OTHER TIMES, I HAD THE CAR TESTED FOR A FUEL LEAK. A SMOKE TEST WAS PERFORMED AND NO LEAK WAS FOUND. UPON SEARCHING AN ANSWER TO THIS PROBLEM, IT HAS COME TO MY ATTENTION THAT THIS IS A COMMON ISSUE IN LINCOLN MKX AND FORD EDGE SUV'S MADE IN 2007 AND AFTER. THERE ARE MANY IN ONLINE FORUMS WHO HAVE BEEN TOLD THE UPPER PART ("NECK") OF THE GAS TANK HAS CORRODED CAUSING FUEL TO SPRAY ONTO THE CHASIS. THIS IS ALSO MY EXPERIENCE, AS I HAVE BEEN TOLD THE SAME THING BY MY MECHANIC. I BELIEVE THIS IS A SAFETY CONCERN. THE FUMES AFTER FILLING THE TANK IS NOT TOLERABLE AND NOT SAFE. WHETHER OR NOT THIS IS A FIRE HAZARD, I CAN ONLY SPECULATE. *TR
FUEL/PROPULSION SYSTEMOctober 15, 2014
STRONG SMELL OF GAS. FUEL TANK IS ROTTED ON THE SEEM. FORD SAYS IT IS NOT COVERED. *TR
FUEL/PROPULSION SYSTEMOctober 13, 2014
MY GAS TANK IS LEAKING, FORD HAS BEEN CONTACTED AND ARE UNABLE TO COME UP WITH A NEW GAS TANK. I AM BEING TOLD THE EARLIEST POSSIBLE DATE TO RECEIVE A TANK (NEW OR USED) WILL BE NOVEMBER 7, 2014 AND THAT IS NO GUARANTEE. THE GIRL I SPOKE WITH AT "FORD CLIENT SERVICES" MENTIONED THAT I SHOULD NOT BE DRIVING THE CAR. I BELIEVE THIS PROBLEM IS WIDESPREAD DUE TO THE LACK OF AVAILABILITY OF THIS PART. *TR
FUEL/PROPULSION SYSTEMSeptember 26, 2014
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE REFUELING THE VEHICLE, THE CONTACT NOTICED A FUEL LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 95,000.
FUEL/PROPULSION SYSTEMSeptember 26, 2014
WHEN THE CAR WAS PARKED IN THE GARAGE OVERNIGHT, I WOULD COME OUT TO THE STRONG SMELL OF GAS, WHEN I TOOK IT TO MY MECHANIC, HE TOLD ME THE TANK WAS COMING APART AT A SEAM AT THE TOP. AFTER SEARCHING THE INTERNET FOR SIMILAR PROBLEMS, I FOUND MANY SITUATION LIKE MINE. THIS IS AN EXTREMELY DANGEROUS AND EXPENSIVE PROBLEM THAT ONE NEVER EXPECTS. *TR
FUEL/PROPULSION SYSTEMSeptember 21, 2014
I SMELLED THE STRONG SMELL OF GAS WHILE THE VEHICLE WAS PARKED. TOOK IT TO A FORD DEALERSHIP AND THEY FOUND A LEAK IN THE FUEL TANK AT THE TOP OF THE TANK. I WAS TOLD THE FUEL TANK WOULD COST 1500.00 AND THEN 500.00 FOR LABOR FOR A TOTAL OF OVER 2000.00. I FEEL LIKE THIS SHOULD NOT HAVE HAPPENED TO A VEHICLE 7 YEARS OLD. I HAVE HAD MANY VEHICLES OVER THE YEARS AND HAVE NEVER HAD A FUEL TANK LEAK THIS BAD BEFORE. THIS IS A SERIOUS SAFETY ISSUE. *TR
POWER TRAIN,VEHICLE SPEED CONTROLSeptember 7, 2014
MY WIFE'S CAR STOPPED MOVING IN AN INTERSECTION, DOING SOME RESEARCH ON THIS I HAVE FOUND THAT THERE IS A DEFECT IN THE TRANSMISSION OUTPUT SPEED SENSOR. IT CAUSES THE COMPUTER TO NOT KNOW HOW FAST THE CAR IS MOVING AND KILLS THE EXCELERATION OF THE VEHICLE. I TOOK THE VEHICLE TO A FORD LINCOLN DEALER AND ALTHOUGH WHEN LOOKING ON THE INTERNET THIS ISSUE IS WELL DOCUMENTED, THE DEALER GAVE ME THE IMPRESSION THAT THEY WERE NOT AWARE OF ANY SUCH PROBLEMS. *TR
FUEL SYSTEM, GASOLINEJuly 31, 2014
SMELLED FUEL AROUND VEHICLE ABOUT A WEEK AGO. AFTER A COUPLE DAYS AFTER SMELL STARTED, FUEL BEGAN TO LEAK & DRIP ONTO GROUND. BY NEXT DAY I LOST 1/2 TANK OF FUEL ONTO THE GROUND. TOOK TO DEALER THEY FOUND SEAM ON TANK IS CORRODED AND LEAKING. REPAIR IS $2000. TANK ALONE IS $1500. IF THESE TANKS ARE THIS COSTLY, THEY SHOULD LAST MUCH LONGER THAN 6 - 7 YEARS. THIS IS AN UNSAFE CONDITION AND OVERLY COSTLY. I AM UPSET TO FIND THIS IS A COMMON ISSUE AND IS IGNORED BY FORD AS AN ISSUE. THERE IS NO REASON FOR THE COST TO BE SO HIGH ON PART UNLESS FORD IS CONTROLLING IT. FOR JUST ABOUT ANY OTHER VEHICLE, THE TYPICAL COST FOR A TANK IS $100 TO $500. THERE IS NO SPECIAL DESIGN. IT DOES NOT COME WITH ANYTHING EXTRA. NO PUMP. NO SENSORS. IT IS A BARE TANK. THIS SHOULD BE LOOKED INTO CLOSELY AND FOMOCO HELD RESPONSIBLE AND RECALLS SHOULD BE SENT ON THESE VERY UNSAFE VEHICLES. *TR
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGJuly 25, 2014
IN STATES WHERE ROAD SALT IS USED, FORD IS RECALLING CERTAIN VEHICLES WHERE THE LICENSE PLATE LAMP ASSEMBLY MAY EXPERIENCE AN ELECTRO-CHEMICAL REACTION AND CORROSION AS A RESULT OF WATER INTRUSION. FORD'S LIST OF RECALLED VEHICLES APPEAR TO BE VERY NARROW. MY 2007 LINCOLN MKX (THREE YEARS PRIOR TO THE CURRENT RECALL LIST) HAS THE SAME PROBLEM - ONE OF THE 2 LICENSE PLATE LIGHTS IS CORRODED AND QUIT WORKING (IT WAS RUSTED AND FELL APART WHEN I WENT TO REPLACE IT). I EXPECT THE OTHER LIGHT ISN'T FAR BEHIND. IF THERE IS AN INCREASED RISK OF FIRE, THE CURRENT RECALL SHOULD WARRANT A CLOSER LOOK AT ADDING MORE VEHICLES THAT USED THIS COMPONENT. RE: NHTSA CAMPAIGN NUMBER: 14V285000 COMPONENT(S): EXTERIOR LIGHTING CONSEQUENCE: CORROSION MAY RESULT IN A SHORT CIRCUIT, INCREASING THE RISK OF A FIRE. *TR
FUEL/PROPULSION SYSTEMJuly 16, 2014
GAS TANK STARTED LEAKING RANDOMLY AT 80,000 MILES. VEHICLE HAS ALWAYS BEEN GARAGE STORED AND MAINTAINED BY THE DEALER. I HAVE SEEN AND HEARD OF A LOT OF OTHER PEOPLE HAVING THE SAME ISSUES WITH 07-10 LINCOLN MKX AND FORD EDGE OF THE SAME YEAR. *TR
FUEL SYSTEM, GASOLINEJuly 9, 2014
I WAS SMELLING GAS FROM MY 2007 MKX. I CHECKED UNDER THE CAR FOR LEAKS AND DIDN'T SEE ANY. MOST TIMES THE SMELL WAS STRONG AFTER FILLING IT, SO I THOUGHT THERE MAY HAVE BEEN A LITTLE SPILL-OFF NEAR THE CAP AND DIDN'T THINK ANYTHING MORE OF IT. A FEW DAYS BEFORE 7/1/2014 THE GAS SMELL WAS REALLY STRONG BOTH OUTSIDE AND INSIDE THE CAR AFTER JUST FILLING IT UP. ON 7/1, I WAS STILL SMELLING GAS AND TOOK THE CAR OVER TO MY MECHANIC. HE ADVISED HE WAS SEEING AN ISSUE AT THE TOP OF THE TANK BUT NEEDED TO DROP THE TANK TO BE SURE. HE RELEASED THE TRUCK BACK TO ME ADVISING ME TO DRIVE THE GAS DOWN TO ALMOST "E". WHEN I GOT HOME LATER THAT DAY, I STARTED DOING RESEARCH ON-LINE AND FOUND MANY MKX/EDGE OWNERS WITH THE SAME COMPLAINTS REGARDING THE FUEL TANK. I CALLED LINCOLN AND THEY OPENED A CASE #. I TOOK MY TRUCK BACK TO THE MECHANIC ON 7/8 AND HE ADVISED ME THAT THE SEALING RING WAS CRUSHED. HE EXPLAINED IT WAS FROM CORROSION DUE TO THE ETHANOL AND IT WAS VERY COMMON. HE ORDERED THE PARTS AND TOLD ME THE TRUCK WOULD BE READY ON THE 7/9. TODAY, 7/9 MY MECHANIC CALLED ME TO GET THE OK TO FILL THE TANK. HE CALLED ME BACK SHORTLY TO LET ME KNOW HE FOUND A BIGGER PROBLEM. HE ADVISED WHEN HE FILLED THE TANK, HE FOUND THE FUEL LEAKING FROM THE SEAM ON THE LEFT SIDE OF THE TANK. HE ADVISED THIS WAS NOT COMMON. HE ALSO ADVISED HE LOOKED UP THE TANK'S PART # AND FOUND THERE WAS A REVISION/UPDATE TO THE PART BUT IT DID NOT STATE WHAT IT WAS. HE ADVISED ME TO GET ON THE PHONE WITH LINCOLN AND HAVE THEM COME OUT TO TAKE A LOOK AT THE TANK. I SPOKE WITH LINCOLN RELATIONS AND THEY TOLD ME THEY DON'T DO THAT. I'M VERY UPSET WITH LINCOLN. BASED ON OTHER CUSTOMER COMPLAINTS, THIS HAS BEEN AN ON-GOING ISSUES THAT LINCOLN/FORD HAS TURNED A BLIND EYE TO. SOMETHING NEEDS TO BE DONE. *TR
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKESJune 2, 2014
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WOULD BECOME ABNORMALLY STIFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000 AND THE CURRENT MILEAGE WAS 118,000.
POWER TRAINMay 8, 2014
PTU LEAKING WITH A BURNING SMELL. SEAL AND GASKET REPLACED UNDER WARRANTY ON 3/1/11 AT 33,463 MILES. PTU IS LEAKING AGAIN IN 2014 AT 78,000 MILES AND THIS TIME THERE IS NO WARRANTY. SEEING ALL THE PTU PROBLEMS ON THE WEB WITH MKX/EDGE VEHICLES FROM 07/08, WONDER WHERE THE ENGINEERS WERE THE DAY THEY DESIGNED THIS PART AND THE REPLACEMENT PART AND WHY FORD DOESN'T FIX THESE 07/08 VEHICLES CORRECTLY OR WARRANTY THIS PART TO 100K MILES. FORD/LINCOLN HAD THEIR CHANCE TO FIX MY VEHICLE RIGHT IN 2011 AND BLEW IT - WILL PROBABLY TAKE IT FOR REPAIRS ELSEWHERE. HAVE OWNED FORD PRODUCTS FOR YEARS - MAYBE NOT ANYMORE. *TR
SERVICE BRAKESMay 5, 2014
BRAKE BOOSTER - I NOTICED THAT WHENEVER I CAME TO A STOP OR SLOWED DOWN - MY CAR WOULD CONTINUE TO ROLL SLIGHTLY EVEN THOUGH I PRESSED DOWN VERY HARD ON THE BRAKES. THE PRESSURE OF THE BRAKE PEDAL BECAME VERY STIFF AND WOULD NOT ALLOW ME TO PRESS DOWN ON IT TOO MUCH AND IT FELT AS IF IT WAS GOING TO LOCK. I EVENTUALLY HAD TO PUT MY CAR IN NEUTRAL WHENEVER I CAME TO A STOP JUST TO BE CAUTIOUS AND PREVENT IT FROM POSSIBLY ROLLING INTO A VEHICLE OR PEDESTRIAN CROSSING THE STREET IN FRONT OF ME. ALSO, WHEN AT A COMPLETE STOP, THE BRAKES WOULD TIGHTEN, MY CAR WOULD MAKE AN AIR PRESSURE NOISE AND BEGAN TO ALMOST STALL OR VIBRATE A LITTLE AS IF IT WOULD SHUT COMPLETELY DOWN. I DID NOT TAKE THE TOLL ROAD FOR SAFETY REASONS DUE TO THE HILLS SO I IMMEDIATELY WENT TO THE LINCOLN DEALERSHIP AND I'M NOW OUT OF POCKET $786.00 LATER BECAUSE MY BRAKE BOOSTER WENT BAD. VERY FRUSTRATING SINCE FOUR MONTHS AGO I HAD RADIATOR PROBLEMS AND HAD TO REPLACE THE COOLING REGULATOR TO MY RADIATOR AND REPLACE THE HOSE WHICH WAS OVER $1,200. *TR
WHEELSMarch 27, 2014
TL -THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE RIMS CORRODED PREMATURELY AND CAUSED THE TIRES TO LOSE AIR. THE DEALER CLEANED THE RIMS SEVERAL TIMES; HOWEVER, THE DEFECT WAS NOT CORRECTED. THE DEALER STATED THAT THE RIMS NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE RIMS WERE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 75,000. RK
FUEL SYSTEM, GASOLINEDecember 17, 2013
2007 LINCOLN MK - 70K. SMELLED GASOLINE SEVERAL TIMES AT DIFFERENT LOCATIONS TODAY. FURTHER INVESTIGATION REVEALED THAT GASOLINE IS LEAKING FROM THE SEAM OF THE GAS TANK. HAVE SEEN MULTIPLE COMPLAINTS ON MULTIPLE SITES INCLUDING NHTSA FOR 2007 LINCOLN MKX AND THE FORD EDGE(SAME GAS TANK ASSEMBLY). THE ISSUE IS OCCURRING WITH THESE MODELS AROUND THE SAME MILEAGE. FORD NEEDS TO PUT OUT A RECALL ON THIS ITEM AS IT IS A MAJOR SAFETY CONCERN AND THERE SHOULD NOT BE AN ISSUE WITH THIS PART AT THIS MILEAGE. *TR
FUEL SYSTEM, GASOLINEDecember 6, 2013
AFTER NOTICING SAME FUEL LEAK UNDER MY CAR , I TOOK THEM TO FORD DEALERSHIP FOR INSPECTION. THEIR TECHNICIAN FOUND THAT FUEL TANK IS HEAVILY CORRODED AROUND WELD ON THE REAR SIDE OF THE FUEL TANK, AND THAT FUEL LEAKS AT THAT PLACE WHEN THE FUEL TANK IS FULL. HE TOLD ME THAT TANK SHOULD BE REPLACED. AFTER THAT I TALKED WITH LINCOLN REPRESENTATIVE AND SHE TOLD ME THAT LINCOLN DOESN'T COVER FUEL TANK REPLACEMENT AFTER 5 YEAR WARRANTY OR 50000 MILES. *TR
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINENovember 30, 2013
I'VE BEEN SMELLING GAS AND I THOUGHT IT MIGHT HAVE BEEN FROM OTHER CARS ON THE ROAD UNTIL TODAY WHEN MY CAR STARTED MAKING A LOUD NOISE SOUNDING LIKE IT WAS COMING FROM THE PASSENGER FRONT SIDE.IT STALLED OUT ON ME AROUND A MONTH AGO FOR NO REASON AND WHEN I WENT TO PARK IT TODAY I KEPT SMELLING GAS AND NOTICED IT'S MY VEHICLE. *TR
UNKNOWN OR OTHERNovember 30, 2013
I WAS TURNING AND IT STARTED MAKING LOUD NOISE LIKE RATTLING .SOUND LIKE METAL AND WHEN I HIT THE GAS IT SOUND WORSE. SORT OF LIKE IT WAS HARD TO TAKE OFF. ALSO,SOUNDS LIKE SOMETHING RUBBING. THE NOISE SOUNDS LIKE IT'S COMING FROM THE PASSENGER SIDE SOMEWHERE UNDERNEATH. *TR
FUEL/PROPULSION SYSTEMNovember 5, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, FUEL WAS SMELLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE FUEL TANK NEEDED TO BE REPLACED DUE TO A HOLE IN THE HOUSING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINENovember 1, 2013
I WAS DRIVING OUT OF THE PARKING LOT SUDDENLY ANXIOUS ABOUT THE GAS PEDAL BECAUSE HOWEVER HARD I PRESSED IT, THE CAR WOULDN'T MOVE AHEAD. I MANAGED TO GET ONTO THE MAIN ROAD WITH THE EMERGENCY WRENCH COMING UP ALONG WITH THE DRIVER AIRBAG AND ZERO MILEAGE FOR THE CAR INDICATING. HOWEVER, THIS WAS LUCKY BECAUSE IT DIDN'T HAPPEN ON HIGHWAY, I WAS EXTREMELY STRESSED OUT STANDING IN THE LANE TO TURN TO HIGHWAY. I CHANGED MY MIND, TURNED AROUND, AND RETURNED TO THE PARKING LOT AT A CRAWL. I UNDERSTAND NOW THAT THIS IS A COMMON ISSUE WITH THE LINCOLN MKX 2007 DUE TO THE FACT THAT THE FORD OPENED A CLAIM WEBSITE RELATED TO JUST THIS PROBLEM. NO WONDER RECENTLY I HAVE BEEN BOMBARDED WITH THE LETTERS TO RENEW MY FACTORY WARRANTY AS SOON AS POSSIBLE. JUST AS I PAID OFF MY CAR LAST JANUARY, IT STARTED BREAKING ON ME. IS IT THE REASON WHY YOU MAKE YOUR CARS TO LAST ONLY DURING THE PERIOD OF THE 5-YEAR FACTORY WARRANTY?!NOW, TO CHANGE SENSOR ON THE PEDAL COST 400+ AND I AM AFRAID TO DRIVE LINCOLN MKX BECAUSE OF THIS SAFETY ISSUE. *TR
1 injury(ies)
NHTSA #10550569ENGINE AND ENGINE COOLING,STRUCTURE,SERVICE BRAKESOctober 1, 2013
OUR VEHICLE WAS INVOLVED IN A REAR END CRASH WHILE STOPPED AT A PEDESTRIAN CROSS WALK. THE VISUAL DAMAGE TO OUR LINCOLN MKX WAS THE EXHAUST SYSTEM AND REAR BUMPER. THE NON-VISUAL DAMAGE WAS THE BRAKE POWER BOOSTER. THE POWER SURGE FROM THE REAR END IMPACT WHILE THE BRAKES WERE ENGAGED CAUSED THE BRAKE POWER BOOSTER TO FAIL. BOTH MY MECHANIC AND THE LOCAL FORD DEALER CONFIRM THAT THE FAILURE OF THE BRAKE SYSTEM WAS CAUSED BY THE DAMAGE RELATED TO THE REAR END IMPACT IN THE ACCIDENT. THE LOCAL FORD DEALER HAS SEEN MULTIPLE VEHICLES BRAKE POWER BOOSTERS FAIL DUE TO REAR END COLLISIONS YET THE INSURANCE COMPANY DENIED MY CLAIM FOR REPAIR TO THIS SYSTEM. THE FAILURE OF THIS SYSTEM IS A VERY HAZARDOUS CONDITION AS IT IS EXTREMELY DIFFICULT TO BRAKE THE VEHICLE WITH OUT THIS SYSTEM WORKING CORRECTLY. *TR
Crash reported
NHTSA #10546421SERVICE BRAKESSeptember 19, 2013
WHILE I WAS TAKING MY CHILDREN TO SCHOOL, WAS ATTEMPTING TO SLOW DOWN AND COME TO A COMPLETE STOP, I COULD PRESS THE AND MAKE GO DOWN. I HAD TO PRETTY MUCH AS THEY SAY STAND UP ON THE BRAKES. WHILE AT STOP AND STILL APPLYING ALOT OF FORCE TO THE PEDAL THE CAR IS SLOWLY ROLLING. THE LINCOLN SERVICE MANAGER SAID IT WAS THE BRAKE BOOSTER CAUSING THE PROBLEM. BIG SAFETY PROBLEM! *TR
FUEL SYSTEM, GASOLINEAugust 21, 2013
COULD SMELL GAS WHILE PARKED AND ENGINE OFF. HAD THE CAR CHECKED AND FOUND THAT THE GAS TANK IS LEAKING AT THE SEAM. THERE IS NO VISIBLE DAMAGE. THE SEAM HAS FAILED. *TR THE FUEL TANK WAS REPLACED BY AN AUTO REPAIR SHOP AT A COST OF $548.58. IN AUGUST 2015, THE CONSUMER DISCOVERED A RECALL WAS ISSUED IN OCTOBER 2014. UPDATED 09/02/15.*JB
FUEL SYSTEM, GASOLINEJuly 19, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED A GASOLINE FUEL ODOR. THE CONTACT INSPECTED THE VEHICLE AND FOUND FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE FUEL TANK FAILED AT THE SEAM AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. *TR
VEHICLE SPEED CONTROLMay 7, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A TREE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 34,000.
Crash reported
NHTSA #10510986ELECTRICAL SYSTEM,ENGINEApril 24, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE TURNING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE COMPUTER MODULE. THE DEALER REPLACED THE COMPUTER MODULE AND THE BATTERY BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE STALLED WHILE THE CONTACT DROVE AT 55 MPH. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 83,296 AND THE CURRENT MILEAGE 83,775.
POWER TRAINNovember 9, 2012
WHEN GOING ABOUT 35 MPH THE CAR WOULD VIBRATE. SOMETIMES IT WOULD STALL AND THEN SLAM INTO GEAR. NOW THE CAR STARTED GRUMBLING AND I BELIEVE THE PROBLEM IS THE POWER TRANSFER UNIT.. THE CAR WILL DRIVE FINE WITHOUT THE DRIVE SHAFT BUT WHEN THE DRIVE SHAFT IS IN YOU CAN'T GO OVER 5 MPH AND THE CAR WILL START SHAKING AND MAKING A LOUD GRUMBLING NOISE.. LIKE WHEN YOUR GOING OVER THE RUMBLE STRIPS ON THE SIDE OF THE ROAD THERE IS OBVIOUSLY A PROBLEM WITH THESE AND HOPEFULLY FORD WILL FIX IT.. *TR
POWER TRAINOctober 19, 2012
MY LINCOLN MKX WAS HAVING UNUSUAL LOSS OF POWER ISSUES WHILE DRIVING FOR SOME TIME. IN MID-SEPTEMBER, I DISCOVERED A THICK, BLACK FLUID LEAKING FROM THE CAR. ON INSPECTION BY A MECHANIC, THE PROBLEM WAS WITH THE TRANSFER CASE AND A COMPLETE REPLACEMENT OF THE TRANSFER CASE WAS REQUIRED. ON FURTHER RESEARCH, I DISCOVERED THAT THIS IS A COMMON PROBLEM, KNOWN TO FORD/LINCOLN MECHANICS, WITH THE 2007 AND 2008 MODELS OF THE LINCOLN MKX AND FORD EDGE. I UNDERSTAND THE PROBLEM WAS CORRECTED WITH LATER MODELS. *TR
SEATSJuly 20, 2012
ON JULY 17,2012 I GOT INTO MY 2007 LINCOLN MKX AND PUT THE KEY IN THE IGNITION. I HAVE A MEMORY SEAT SO IT STARTED TO GET INTO MY POSITION. WELL, THE SEAT BACK STARTED COMING FORWARD AND WOULD NOT STOP. IT PUSHED MY BODY INTO THE STEERING WHEEL WHILE THE SEAT BOTTOM CONTINUED TO MOVE FORWARD ALSO. I STARTED TO PANIC AS I WAS WEDGED INTO THE STEERING WHEEL AND MY KNEES WERE TIGHTLY PRESSED AGAINST THE DASH. I TRIED TO GET THE SEAT TO STOP MOVING BY PRESSING THE SET BUTTON ON THE DOOR AND IT WOULD NOT. LUCKILY, THE SEATS ARE LEATHER WHICH ALLOWED ME TO SLIDE MYSELF OUT. THIS HAS NEVER HAPPENED BEFORE AND WAS VERY TERRIFYING. I HONESTLY THOUGHT I WAS GOING TO BE CRUSHED. THERE NEEDS TO BE SOME TYPE OF SAFETY STOP. IF THE SEAT IS MOVED AS FAR FORWARD AS POSSIBLE THERE IS LESS THAN 5 INCHES BETWEEN THE SEAT BACK AND THE STEERING WHEEL. THIS IS VERY UNSAFE AS THE MOTOR IS SO POWERFUL THAT IT COULD CRUSH A CHILD OR SERIOUSLY HURT A PREGNANT WOMAN. I AM NOW TOO AFRAID TO EVEN DRIVE THIS CAR FOR FEAR IT COULD HAPPEN AGAIN. THERE IS NO REASON THAT THE SEAT SHOULD MOVE THAT FAR FORWARD. APPARENTLY, THERE IS SOME TYPE OF MALFUNCTION WITH THE SEAT. I BELIEVE THERE SHOULD BE A RECALL ON THIS. *TR
VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMJuly 3, 2012
OUTPUT SPEED SENSOR FAILURE, DUE TO A KNOWN TENDENCY TO SHORT IN THE SENSOR WIRING FOR 2007 LINCOLN MKX AND FORD EDGE VEHICLES. THIS WILL RESULT IN THE WRENCH ICON TO LIGHT UP ON DASH AND VEHICLE WILL SPEEDOMETER WILL BE STUCK AT 0. THE WORST AND MOST DANGEROUS SYMPTOM, HOWEVER, IS THAT THE VEHICLE WILL THEN BE STUCK IN 5TH GEAR, RESULTING IN EXTREMELY SLOW ACCELERATION FROM A STOP OR LOW SPEEDS, ESPECIALLY ON INCLINES. IF YOU PUT THE VEHICLE IN PARK AND THEN SHIFT INTO DRIVE, IT WILL RESULT IN A HEAVY 'LURCH' AND VERY LOUD THUD, THAT FEELS LIKE THE VEHICLE IS BEING REAR ENDED. DRIVING A BIT IN REVERSE, THEN POWERING OFF AND RESTARTING SEEMS TO EVENTUALLY CLEAR THIS STATE AND RETURN TO NORMAL OPERATION, UNTIL IT HAPPENS AGAIN. HAS HAPPENED 3 TIMES IN THE LAST 2 DAYS. THE FIRST TIME IT HAPPENED, IT NEARLY CAUSED AN ACCIDENT AS I WENT TO CHANGE LANES ON THE FREEWAY AFTER SLOWING DOWN IN HEAVY TRAFFIC. THIS CAN ALSO BE EXTREMELY DANGEROUS MAKING RIGHT TURNS WITH ONCOMING TRAFFIC, OR LEFT TURNS WITH APPROACHING TRAFFIC. THIS IS A KNOWN DEFECT, DUE TO POOR SENSOR WIRING\HOUSING, AND POSES A DEFINITE SAFETY THREAT. THIS SHOULD QUALIFY FOR A RECALL. *JS
SUSPENSION,STRUCTURE,WHEELS,SERVICE BRAKESJune 13, 2012
WHEELS ON CAR ARE SO CORRODED AIR WILL NOT HOLD IN THEM LOST OF AIR PRESSURE RESULTS IN TIRE WEAR LOST CONTROL OF VEHICLE UNSURE BRAKING REDOING BALANCE ON TIRES AND HOST OF OTHER PROBLEMS SUCH AS WEAR ON SHOCKS AND STRUTS VIBRATING OF CAR CAUSING STRUCTURE PARTS TO COME LOOSE AND ARE FALL OUT OF LINE(HOOD HEADLIGHTS,FRONT BUMPER,FRONT FENDERS FRONT DOORS ECT.)THE CORROSIVE WHEEL ARE SO BAD FROM INSIDE TO OUT THAT THEY ARE A SAFETY ISSUE.THIS SUBJECT SHOULD FALL UP UNDER THE PERFORATION WARRANTY(RUSTCORROSION ). *TR
AIR BAGSMay 31, 2012
IN A FRONTAL ACCIDENT A FLAME APPEARED AS THE AIRBAG DEPLOYED CAUSING BURNS TO RIGHT THUMB, INDEX FINGER AND LOVER RIGHT THIGH. OWNERS MANUAL HAS NOT MENTION OF BEING BURNT BY THE COMBUSTION. *TR
Crash reported1 injury(ies)
NHTSA #10460139POWER TRAINMay 3, 2012
WE DROPPED MY 2007 FORD LINCOLN MKX OFF AT INTERSTATE FORD, 125 ALEXANDERSVILLE ROAD, MIAMISBURG, OH ON 8 APR 2012 FOR A WARRANTY REPAIR (PTU). AT FIRST, THEY TOLD ME IT WOULD ONLY BE A COUPLE OF DAYS, THEN THEY SAID THAT THE PART SHOULD BE IN ON 13 APRIL. THEN THEY SAID THAT IT SHOULD BE IN ON 27 APR BUT THAT THEY WEREN'T SURE IF IT WAS BEING RELEASED. I CALLED THIS MORNING AND THE PART STILL ISN'T IN. IT HAS NOW BEEN ALMOST A MONTH (MAY 3) AND I STILL DON'T HAVE MY CAR BACK. I KNOW IT'S IN THE WARRANTY TO NOT PROVIDE A LOANER CAR. BUT, WHEN THEY HAVE NO IDEA WHEN THE PART IS COMING IN AND IT'S BEEN A SIGNIFICANT AMOUNT OF TIME, THEN FORD SHOULD STEP UP TO THE PLATE AND DO SOMETHING ABOUT IT. THEY SHOULD PROVIDE A LOANER CAR. IT SHOULD NOT TAKE THIS LONG FOR A WARRANTY REPAIR. I ALSO THINK THAT THERE SHOULD BE A RECALL ON THIS BECAUSE IT IS ALL OVER THE INTERNET THAT THIS IS A KNOWN PROBLEM WITH MKX AND A SAFETY ISSUE. I WOULD LIKE TO SEE A RECALL ON THIS VEHICLE AND A CHANGE IN THE WARRANTY. IT'S SO BAD THAT THE PART IS ON BACKORDER NATIONWIDE. EVEN THOUGH THIS DID NOT CAUSE A CRASH; I BELIEVE THAT IT WOULD HAVE IF I KEPT ON DRIVING IT! *TR
SUSPENSION,POWER TRAINFebruary 2, 2012
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 10 MPH AND THERE WAS AN EXPLOSION UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION EXPLODED. THE VEHICLE WAS REPAIRED. A FEW MONTHS LATER, THE DRIVER INFORMED THE CONTACT THAT THE FRONT PASSENGER SIDE BALL JOINT FRACTURED AND THE WHEEL WAS POINTING OUTWARD. THE VEHICLE WAS TOWED BACK TO THE DEALER AND WAS AWAITING REPAIR. THE CONTACT WAS INFORMED THAT THE BALL JOINT AND AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000.
Fire reported
NHTSA #10446280VISIBILITY,STRUCTURESeptember 22, 2011
WHITE FLAKES OF DUST COMING OUT OF VENTS. ACCORDING TO FORD IT IS A HAZARD AND HAS RISK WARNINGS AS FOLLOWS: MAY CAUSE EYE AN RESPIRATORY TRACT IRRITATION. PROLONGED REPEATED EXPOSURE MAY CAUSE BONE DAMAGE AND HARM TO THE RESPIRATOR SYSTEM. AVOID INHALING DUST, AVOID CONTACT WITH EYES. HOWEVER AFTER 3 ATTEMPTS SO FAR, MY LINCOLN DEALER IS UNABLE TO STOP THE DUST FROM COMING OUT OF THE VENTS!! FURTHER RESEARCH SHOWS FORD IS AWARE OF THIS PROBLEM BUT SEEMS TO HOPE CUSTOMERS WONT KNOW WHAT IT IS! THEN ON TOP OF IT ALL MY DEALER WONT COVER IT AS I AM 6 MONTHS OUT OF WARRANTY....WITH ONLY 13,600 MILES! *TR
SEATSAugust 22, 2011
AS I WAS APPROACHING A STOP SIGN AT A LOCAL SHOPPING CENTER, THE DRIVER'S SIDE SEAT SUDDENLY MOVED FORWARD, BACKWARDS, THEN THE BACK PART RECLINED AND RESTED IN THAT POSITION. *TR
POWER TRAINApril 10, 2011
WHILE AT A TRAFFIC LIGHT I PRESSED THE GAS AND MY VEHICLE WOULDN'T MOVE. AFTER REACHING 4000 RPM'S THE VEHICLE SLOWLY BEGAN TO MOVE. AFTER ARRIVING AT HOME I PLACED THE VEHICLE IN PARK AND THERE WAS A CLUNK. I TRIED PUTTING IT IN DRIVE AND IT CLUNKED AGAIN. I TOOK IT TO A LOCAL SHOP AND THEY SAID IT WAS A SENSOR THAT CONTROLLED SHIFTING. A WEEK LATER THE SAME PROBLEM HAPPENED. THIS TIME I TOOK IT TO THE DEALER, THEY SAID THERE WAS A SOLENOID CAUSING THE PROBLEM.
FUEL SYSTEM, GASOLINEFebruary 4, 2011
2007 LINCOLN MKX CAUGHT FIRE. CONSUMER BELIEVES THAT IT CAUGHT FIRE DUE TO A GAS TANK ISSUE ON 2008 LINCOLN MKX VEHICLES WITH GAS TANK PROBLEMS. *KB THE CONSUMER STATED SHE NOTICED FIRE COMING FROM THE REAR OF THE VEHICLE AND WHILE DOING SO, SHE BRIEFLY LEFT THE ROADWAY AND HIT A MAILBOX AND SCHOOL SIGN AND RAN INTO A DITCH. THE CONSUMER TURNED THE VEHICLE OFF AND ATTEMPTED TO EXIT THE DRIVERS SIDE DOOR, BUT THE FLAMES WERE SO INTENSE, THAT HER JACKET CAUGHT ON FIRE. THE CONSUMER IMMEDIATELY CLOSED THE DOOR AS FLAMES WERE EVERYWHERE. THE CONSUMER EVENTUALLY EXITED THE PASSENGER SIDE AND WITHIN SECONDS, THE VEHICLE BEGAN MAKING POPPING SOUNDS AND THEN IT BLEW UP. IT HAD COMPLETELY BURNED BEFORE THE FIRE TRUCKS ARRIVED. THE CONSUMER BELIEVED THE GAS TANK RUPTURED. *JB
Crash reportedFire reported1 injury(ies)
NHTSA #10380628SUSPENSION,POWER TRAINJanuary 5, 2011
CLICK AND GRINDING FROM FRONT END WHEN TURNING. EVENTUALLY BEARINGS HAD TO BE REPLACED AND IT WAS ONLY 1 YEAR OLD. A COUPLE MONTHS LATER RIGHT FRONT WHEEL BROKE OFF WHILE DRIVING AND ALMOST CRASHED, IT TOOK FORD OVER A MONTH UNTIL I GOT MY VEHICLE BACK, NOW REAR SHOCKS ARE LEAKING AND NEED TO BE REPLACED UNDER WARRANTY, I WAS JUST TOLD TODAY THAT THE TRANSMISSION IS LEAKING DUE TO A FAULTY PART THAT IS BROKEN. THE CAR IS ONLY 3 YEARS OLD! *TR
Crash reported
NHTSA #10374850POWER TRAIN,EQUIPMENTMay 19, 2010
I HAVE HAD TO HAVE 5 AXLE SEALS REPLACED IN THIS VEHICLE FROM THE DEALER. THE LAST TIME WAS MAY 5, 2010. *TR
POWER TRAINFebruary 28, 2010
TRANSMISSION FLUID LEAK, BILLOWING SMOKE INTO THE CAB OF THE AUTOMOBILE, WITH ADULTS AND CHILDREN. FIRST INCIDENT 12/13/07 AT 5074 MILEAGE- HAD TO PAY FOR RENTAL BECAUSE IT WAS ON A WEEKEND AND A MORE URGENT SITUATION. RESEAL WITH GASKET, BRACKET, KIT REPLACEMENT. AGAIN, SAME PROBLEM, WITH BURNING AND PUDDLE LEAKS, 11/24/08, PTU SHAFT REPLACED. AGAIN, SAME PROBLEM WITH BURNING AND PUDDLE LEAKS 12/10/08 - PTU SEAL LEAKING, REPLACE PTU ASSEMBLY A ND CENTER SHAFT. AGAIN, SAME PROBLEM WITH BURNING AND LEAK, 02/10/09. NO DAMAGE NOTED PER REPORT. REPAIR VENT HOSE. 09/02/09 ABS. TRACTION CONTROL, AND WRENCH LIGHT ON CONTINUOUS, VEHICLE WOULD NOT ACCELERATE WHEN PRESSING GAS PEDDLE. OCCURRED ON FREEWAY AS WELL. FOUND CRACKED ABS RING, REPLACED LEFT FRONT HALFSHAFT CONTAINING RING. 02/24/10 BURNING AGAIN. LEAK AT RIGHT CENTER INTERMEDIATE SHAFT. SEAL REMOVED AND REINSTALLED RIGHT 1/2 SHAFT AND REPLACED PTU SEAL AD DEFLECTOR PER TSB 09 25 07 (? UNSURE WHAT THIS DATE IS FOR). *TR
VEHICLE SPEED CONTROLFebruary 19, 2010
LINCOLN SUV MKX RAN AWAY ACCELERATION. REPORTED TO LINCOLN DEALER. NO ACTION ON THEIR PART, NO FOLLOW UP. *TR
SUSPENSIONSeptember 1, 2009
FRONT SUSPENSION CLUNK. WHEN TURNING LEFT OR DRIVING OVER ROUGH ROADS I NOTICE A CLUNK OR CLICK. I HAD BROUGHT THIS TO THE FORD / LINCOLN DEALERS ATTENTION AND THEY SAID THAT FORD IS WORKING ON THE FIX AND IT WAS NOT DANGEROUS. I ASKED FOR MY PAPERWORK FOR THE VARIOUS REPAIRS THAT WERE LOOKED AT OR COMPLETED AND THEY SAID THAT THEY WERE GOING TO KEEP IT UNTIL THEY HEARD BACK FROM FORD. I DON'T WANT SOME POTENTIAL PROBLEM TO GO UNNOTICED. I BELIEVE THIS PROBLEM IS LINKED TO THE FAILURE OF THE SUSPENSION. IF YOU PUSH ON THE DRIVERS SIDE SUSPENSION UNDERNEATH THE VEHICLE IT WILL MAKE A CLICK NOISE. *TR
ENGINE AND ENGINE COOLING,POWER TRAINMay 29, 2009
TRANSMISSION FLUID WAS LEAKING. WAS TOLD IT WAS NOT COVERED UNDER MY WARRANTY AS THE TRANSMISSION COOLER WAS DAMAGED BY STONES. I ASKED FOR THE PART AND DETECTED THAT THERE WERE MANY STONES EMBEDDED IN HE TRANSMISSION COOLER. THIS IS A DEFECT THAT LINCOLN WILL NOT ADMIT TO. POTENTIAL HAZARD IF YOU SPRING A LEAK WHILE DRIVING ON THE HIGHWAY. *TR
FUEL SYSTEM, GASOLINEJanuary 16, 2009
ALBANY, GA (WALB) - IMAGINE YOU'RE ON YOUR WAY TO WORK, WHEN SUDDENLY, YOU CAR SUDDENLY BECOMES ENGULFED IN FLAMES. THAT'S EXACTLY WHAT HAPPENED TO ANITA TUNSTILL TUESDAY MORNING WHILE SHE WAS DRIVING ALONG ROXANNA ROAD IN RADIUM SPRINGS. BUT WHEN YOU SEE WHAT'S LEFT OF HER CAR, YOU'LL SEE WHY ITS MIRACLE SHE'S ALIVE. IT SOUNDED LIKE A DUMP TRUCK AT FIRST, THEN CAME A LOUD NOISE. "I JUST HEARD A CRASH. A BOOM." BUT WHAT ELIZA BERRY HEARD FROM INSIDE A ROXANNA ROAD HOME WAS NO DUMP TRUCK. AND WHAT DO SHE SEE? "FIRE. JUST A HUGE FIRE." A HUGE FIRE THAT ENGULFED TUNSTALL'S LINCOLN MKX. THE 57-YEAR-OLD TUNSTALL WAS BEHIND THE WHEEL OF THE SUV ON HER WAY TO WORK WHEN SHE NOTICED SMOKE COMING FROM THE BACK OF HER CAR. WITNESSES TRIED FLAGGING HER DOWN, BUT BY THAT TIME, FLAMES WERE SHOOTING UP THE SIDE. SHE RAN OFF THE ROAD, STRUCK A MAIL BOX, A SIGN, AND THEN SKIDDED ACROSS THE ROAD LEAVING A TRAIL OF FLAMES, COMING TO A REST UNDERNEATH A POWER LINE. RICH WILLIAMS WAS DRIVING HIS KIDS TO SCHOOL WHEN HE SAW WHAT HAPPENED. "I'M DRIVING AROUND THE CORNER AND I SEE THE TRAIL OF FLAMES AND I NOTICED THAT CAR OVER THERE WAS ON FIRE." NOT KNOWING IF ANYONE WAS TRAPPED INSIDE THE BURNING CAR, WILLIAMS AND A GROUP OF GOOD SAMARITANS, EMPLOYEES AT RADIUM SPRINGS ELEMENTARY, JUMPED INTO ACTION. "I GOT OUT AND RAN OVER, AND MR. POOLE, THE GYM TEACHER, AND ANOTHER TEACHER WERE OVER HERE, AND THIS PURSE CAME FLYING OUT AS IT WAS ON FIRE. THIS LADY DOVE OUT AND WE JUST DRAGGED HER AWAY." "THE CAR JUST STARTED POPPING, ENGULFED IN FLAMES AND EXPLODED." TUNSTALL MADE OUT IT, IN SHOCK, BUT VIRTUALLY UNHARMED. IT'S A MIRACLE SHE SAYS, JUST TO BE ALIVE. SOMETHING SHE CREDITS TO THE UNSELFISH ACTS OF OTHERS WHO PUT THEIR LIVES IN HARMS WAY TO SAVE HERS. IT ISN'T CLEAR WHAT CAUSED TUNSTILL'S CAR TO CATCH FIRE. WE SPOKE WITH HER BY PHONE AND SHE TELLS US SHE WOULD LIKE TO PERSONALLY THANK THOSE WHO CAME TO HER RESCUE, ADDING THAT SHE WOULDN'T BE HERE WITHOUT THEM. *TR
Crash reportedFire reported1 injury(ies)
NHTSA #10255303TIRESDecember 25, 2008
I HAVE A 2007 LINCOLN MKX. WITHIN THE PAST 3 MONTHS OR SO, I HAVE HAD 3 DIFFERENT VALVE STEM MALFUNCTIONS (LEAKY STEMS ON 3 DIFFERENT TIRES) RESULTING IN MY VEHICLE BEING DISABLED. THE LAST ONE CAUSING MY TIRE TO BLOW OUT. I WAS TOLD BY A TECH THAT IT WAS THE VALVE STEM ON THE FIRST TWO TIRES SO WHEN MY TIRE SENSOR WARNED ME OF LOW PRESSURE TODAY, I CHECKED MY STEMS. SURE ENOUGH...ONE WAS LEAKING. I WAS APPROXIMATELY 35 MILES FROM HOME AND IT IS CHRISTMAS DAY...SO I AIRED UP MY TIRE AND HEADED HOME. APPROX TEN MILES DOWN THE STREET, MY TIRE BLEW OUT (BEYOND REPAIR). I THANK GOD THAT MY SON AND I WHO WERE TRAVELING ALONE WERE NOT INJURED...BUT WITH THIS BEING THE 3RD LEAKY STEM, I WOULD SAY THAT THERE IS TRULY A PROBLEM WITH MY CONTINENTAL CROSS CONTACT LX TIRES. I HAVE SIZE P245/60R18. *TR
TIRESOctober 5, 2008
ON SEPTEMBER 21, 2008 HAD FLAT TIRE ON LEFT REAR DUE TO CRACKED VALVE STEM. ON OCTOBER 5,2008 HAD ANOTHER FLAT TIRE RIGHT FRONT DUE TO FAULTY VALVE STEM. CHECKED OTHER 2 TIRES AND VALVE STEMS ARE CRACKED. HAVE ONLY 17,648 MILES ON 2007 LINCOLN MKX. WILL BE CONTACTING DEALER AND CONTINENTAL TIRE ON OCTOBER 6TH TO SEE WHAT ACTION IS BEING DONE TO RECTIFY THIS PROBLEM. *TR
POWER TRAINJuly 19, 2008
I HAVE NOT HAD AN ACCIDENT YET, BUT SEVERAL SOON WILL! I HAVE A 2007 LINCOLN MKX (SAME AS FORD EDGE AND SAME PROBLEM ACCORDING TO THE DEALER). WHEN ON A HILL, EVEN A RELATIVELY SLIGHT INCLINE, AND YOU TAKE YOUR FOOT OFF THE BRAKE TO GO TO THE GAS AFTER A STOP, IT ROLLS BACKWARD! IT ACTS LIKE A CAR WITH A CLUTCH-EVEN THOUGH IT IS AN AUTOMATIC. I HAVE NEVER IN 50 YEARS OF DRIVING HAD AN AUTOMATIC THAT DID THIS RATHER THAN HOLD ITSELF FOR THAT SPLIT SECOND UNTIL YOU CAN MAKE THE SWITCH FROM BRAKE TO GAS!. THE DEALERS ANSWER IS THAT FORD HAS SAID NOTHING ABOUT IT AND IT" MEETS ALL SPECS". TALK WITH FORD DEALERS INFORMED ME THAT EDGE OWNERS HAVE THE SAME PROBLEM. THE FORD CONSUMER LINE SAYS IT IS "WITHIN ENGINEERING SPECS". THEY ALSO SUGGESTED PUTTING LEFT FOOT ON THE BRAKE AND RIGHT TO GAS FOR FASTER RPM TO AVOID IT! ONE SERVICE MANAGER OPINED THAT THE SPECIFICATIONS WERE SET SO LOW AT IDLE, TO TRY AND GET MILEAGE ESTIMATES WITHIN THE REQUIRED REGULATORY GUIDELINES, THAT IT DID NOT HAVE ENOUGH IDLE SPEED TO HOLD THE CAR ON AN INCLINE, LIKE MOST AUTOMATICS, BECAUSE OF ITS WEIGHT! THIS IS AN ACCIDENT WAITING TO HAPPEN, IF IT HAS NOT ALREADY! ALTHOUGH ROLLING BACK INTO SOMEONE ELSE'S VEHICLE CLOSE BEHIND YOU ON AN INCLINE MAY NOT RESULT IN SERIOUS INJURY, IT CERTAINLY WILL CAUSE EXPENSIVE REPAIRS AND UNNECESSARY "ROAD RAGE" BETWEEN THE DRIVERS POSSIBLY RESULTING IN INJURIES OR DEATH! FORD SHOULD NOT BE ALLOWED TO "CHEAT" ON GAS MILEAGE REQUIREMENTS BY REDUCING VEHICLE IDLE TO THE POINT OF CREATING AN UNNECESSARY SAFETY SITUATION! *TR
TIRESJuly 11, 2008
WITHIN THE LAST 3 MONTHS I HAVE HAD 3 FLAT TIRES DUE TO FAULTY VALVE STEMS. *TR
SERVICE BRAKES, HYDRAULICMay 20, 2008
WHILE OUR 2007 LINCOLN MKX WAS STANDING STILL, PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND IT WENT TO THE FLOOR. I TRIED IT SEVERAL TIMES OVER THE NEXT FEW DAYS WITH THE SAME RESULT. TOOK IT INTO THE DEALER, DEALER SAID IT WAS NORMAL. I OBJECTED TO THAT COMMENT. ON FURTHER INVESTIGATION BY THE DEALER, THEY SAID IT WAS THE MASTER CYLINDER. THEY DID REPLACE THE MASTER CYLINDER. I GOT INTO THE VEHICLE, PRESSED ON THE BRAKE PEDAL, THOUGHT IT FELT FUNNY, COMPLAINED AGAIN TO THE DEALER. THEY SAID THEY WOULD GIVE ME A TEST DRIVE WITH THE SAME TYPE OF VEHICLE. BEFORE THAT HAPPENED, THE MECHANIC CAME OUT, GOT IN MY VEHICLE, PUSHED DOWN ON THE BRAKE PEDAL, WHICH AGAIN WENT TO THE FLOOR. HIS STATEMENT WAS HUH?, MUST BE IN THE VACUUM SYSTEM. THAT SYSTEM IS IN THE PROCESS OF BEING REPLACED. WILL KEEP EVERYONE POSTED IN THE NEXT FEW DAYS. *TR
AIR BAGSMay 7, 2008
2007 LINCOLN MKX WITH PASSENGER SEAT AIRBAG PROBLEMS. CONSUMER STATES THAT WHEN HIS WIFE IS IN THE PASSENGER SEAT THE AIRBAGS DO NOT ENGAGE. DEALER TOLD HIM TO TELL HIS WIFE TO EAT MORE AND GAIN WEIGHT. HE WOULD LIKE TO KNOW HOW TO FIX THIS PROBLEM. *KB
VISIBILITY,ELECTRICAL SYSTEMFebruary 27, 2008
TL*THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT CANNOT SEE THE INSTRUMENT PANEL WHILE DRIVING DURING THE DAY. THE PANEL BECOMES INVISIBLE AND HE CANNOT TELL HOW FAST HE IS DRIVING. HE ALSO STATED THAT THE WINDSHIELD HAS A TREMENDOUS GLARE. THE SERVICE MANAGER AT THE DEALER DROVE THE VEHICLE AND AGREED THAT THE GLARE WAS VERY BAD, BUT STATED THAT NOTHING COULD BE DONE. THE WINDSHIELD GLARE CONSTANTLY REMAINS DURING THE DAYTIME. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 3,000 AND FAILURE MILEAGE WAS 50. UPDATED 03-19-08 *BF THE CONSUMER STATED THE WINDSHIELD IS MADE BY CARLITE CO. AND HAS A SPECIAL COATING BETWEEN THE GLASS. UPDATED 03/19/08 *TR
SEATSFebruary 20, 2008
2007 LINCOLN MKX HEADREST IS CAUSING SEVERE NECK PAIN. CONSUMER STATES IT IS CAUSING NECK PAIN AND HEADACHES. HE STATES THAT THE HEADREST IS FIXATED FORWARD AND CANNOT BE CHANGED. HE SAID THE PAIN IS COMING FROM THE HEAD BEING FORCED FORWARD. *KB THE CONSUMER STATED THE HEADREST ONLY ADJUST UP OR DOWN. CHANGING THE SEAT ANGLE DOESN'T CHANGE THE HEADREST ANGLE. *JB
FUEL SYSTEM, GASOLINESeptember 26, 2007
FUEL ECONOMY INFORMATION. *TR
STRUCTURESeptember 13, 2007
2007 LINCOLN MKX BLINDING DASHBOARD IN BRIGHT SUNLIGHT. CUSTOMER STATES THAT THE DASHBOARD IS LIGHT BEIGE AND IS BLINDING WHEN IT REFLECTS INTO THE WINDSHIELD ON A BRIGHT SUNNY DAY. *KB
VISIBILITYAugust 6, 2007
TL*THE CONTACT OWNS A 2007 LINCOLN MKX. THE NEXT DAY AFTER THE VEHICLE WAS PURCHASED, THE CONTACT EXPERIENCED POOR VISIBILITY FROM THE WINDSHIELD WHILE DRIVING. THE GLARE FROM THE DASHBOARD IS THE CAUSE OF FAILURE. FORD IS AWARE OF THE DESIGN FLAW. THE FAILURE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 850 AND FAILURE MILEAGE WAS 578. THE CONSUMER STATED OC WELSH SUGGESTED GETTING THE WINDOWS TINTED TO SOLVE THE PROBLEM BUT THE PROBLEM STILL EXISTS. UPDATED 08/28/07 *TR
VEHICLE SPEED CONTROLAugust 3, 2007
TL*THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 70 MPH THE TRACTION CONTROL ENGAGED WITHOUT WARNING WHICH CAUSED THE VEHICLE TO MOVE FROM LANE TO LANE. THE CONTACT PULLED OVER AND STOPPED THE VEHICLE. SHE STATED THAT THE TRACTION CONTROL ENGAGED AGAIN, WHEN SHE ACCELERATED. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 861. UPDATED 09/11/07 *TR
STEERINGJuly 31, 2007
TL*THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 30 MPH THE VEHICLE WOULD CONSTANTLY PULL TO THE RIGHT. THE VEHICLE WAS INSPECTED ON THREE OCCASIONS HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CONTACT WAS CONCERNED ABOUT THE CONSTANT STEERING AND ALIGNMENT FAILURE. THE FAILURE MILEAGE WAS 195 AND THE CURRENT MILEAGE WAS 1,200 MILES. UPDATED 02/01/08. *LJ
VISIBILITYJuly 25, 2007
DANGEROUS WINDSHIELD GLARE. TIMES WHEN ALL FORWARD VIEW IS OBSCURE,DEALER HAS NO ANSWERS AND CLAIMS LINCOLN IS NO HELP. MUST SOMEONE BE INJURED BEFORE THIS DANGEROUS SITUATION IS FIXED? *TR
POWER TRAINJuly 16, 2007
2007 LINCOLN MKX CUSTOMER DISSATISFACTION AND SAFETY NOTIFICATION CUSTOMER STATES THAT THE VEHICLE DOWN SHIFTS EXTREMELY HARSH AND JERKS BANGS AND THROWS YOU FORWARD**NAR**CC THE CONSUMER STATED THAT THE VEHICLE HAS HAD TRANSMISSION PROBLEMS SINCE TAKING POSSESSION OF THE VEHICLE. THE CONSUMER STATED THAT IT JERKS SO VIOLENTLY THAT IT FEELS AS THOUGH YOU HAVE A HIT A POTHOLE. THE CONSUMER STATED WHEN SPEAKING TO THE DEALER THEY INFORMED HIM THAT THE EXCESSIVE JOLTING OR JERKING WAS NORMAL. THE CONSUMER STATED THAT HE EITHER WANTS THE DEALER TO ASCERTAIN THE PROBLEM OR THE DEALER REPLACE THE VEHICLE. THE CONSUMER PROVIDED ROAD TESTS AND THE VEHICLE DESCRIPTION INFORMATION AT TIME OF PURCHASE. *TR
STRUCTUREJuly 13, 2007
TL*THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE DASHBOARD REFLECTS ONTO THE WINDSHIELD. THE REFLECTION CAUSED POOR VISIBILITY BECAUSE IT COVERED 90% OF THE WINDSHIELD. THE CURRENT AND FAILURE MILEAGES WERE 500. UPDATED 09/05/07. *JB