172 consumer complaints have been filed with NHTSA for the 2017 Lincoln MKC. Click any complaint to view the full owner description.
ENGINEApril 22, 2026
Issue Description: The vehicle developed a check engine light and was diagnosed with a P0302 cylinder #2 misfire. The condition persisted after basic troubleshooting, and the vehicle was taken out of service to prevent further damage. The vehicle was subsequently brought to an authorized Lincoln dealership for diagnostic evaluation. The dealership confirmed that the vehicle requires a full engine replacement due to internal engine failure. The estimated cost of repair is approximately $9,500–$10,000. This failure occurred at approximately 64,000 miles, which is significantly earlier than expected for a major engine failure. Safety Concern: The engine misfire and internal failure can lead to loss of power while driving, creating a potential safety hazard, particularly at highway speeds or during acceleration. Additional Information: Manufacturer technical service bulletins describe coolant intrusion issues in 2.0L EcoBoost engines that can lead to misfires and engine damage. The symptoms experienced in this vehicle are consistent with those described conditions. The manufacturer was contacted for assistance but declined to provide support. Summary: Premature engine failure at low mileage requiring full engine replacement, with symptoms consistent with documented issues affecting this engine type. This condition presents a potential safety concern due to possible loss of power while driving.
UNKNOWN OR OTHER,LANE DEPARTUREApril 17, 2026
My rear view camera is displaying that the rear-view camera is unavailable and the screen keeps blinking off and on.
BACK OVER PREVENTIONApril 13, 2026
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the back over prevention camera displayed a black screen. The dealer was contacted and confirmed that the part for the recall repair was not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 31,000.
BACK OVER PREVENTIONApril 9, 2026
The contact owns a 2017 Lincoln MKC. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image failed to function properly, and the image was blurry. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was not available.
ENGINEApril 7, 2026
In 2023 antifreeze was found in the engine cylinder chambers causing the engine to run rough. We purchased the repair/replacement of a new head gasket at a cost of 3500.00. Now, it is Apirl 2026 and we have developed the same issue plus internal oil leaking in the turbo. Our repair shop says we need to replace the engine and the turbo unit at approx cost 11,200.00 (parts and labor). We have come to learn that this Ford 2.0L 4cyn EcoBoost engine has been found to have a design defect causing regular head gasket failure. So, this is our complaint about this engine and product built by Ford Motor Company. We have come to realize we own a very unreliable vehicle built by Ford.
BACK OVER PREVENTIONApril 6, 2026
The contact owns a 2017 Lincoln MKC. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was blurry. Occasionally, the message "Camera Not Available" was displayed. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer sent a technician to the residence to diagnose the vehicle. The technician confirmed that the rear-view camera had failed and needed to be replaced. The vehicle was not repaired, and the dealer confirmed that the part was not yet available for the recall repair. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 76,000.
BACK OVER PREVENTIONApril 1, 2026
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted into reverse(R), the image was distorted, and the audible alert system failed to notify the driver of an object or a person behind the vehicle. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 75,000.
BACK OVER PREVENTIONApril 1, 2026
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
BACK OVER PREVENTIONMarch 26, 2026
The contact owns a 2017 Lincoln MKC. The contact stated that while attempting to reverse(R), the rearview camera became inoperable. The rearview camera failed to function properly, and the screen was blank. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 76,000.
POWER TRAIN,ENGINEMarch 20, 2026
The engine in my 2017 Lincoln MKC (2.0L EcoBoost) has a documented manufacturing defect where the cylinder block design allows coolant to leak into the combustion chambers. This has caused persistent, unexplained coolant loss and rough engine performance on cold starts since February 2025, matching the diagnostic criteria in Ford TSB 19-2346. The defective engine assembly is available for inspection. This condition creates a significant safety hazard, including sudden power loss (Limp Mode) in traffic and a risk of engine fire from cracked cylinder heads. While Ford provided a service program (21N12) for 1.5L engines, they have failed to issue a safety recall for the 2.0L variant despite identical failure modes. This vehicle is part of the class in the consolidated litigation Miller, et al. v. Ford Motor Company (Case No. 2:20-cv-01796). I am filing this to assist NHTSA in determining the necessity of a mandatory safety recall.
ENGINE AND ENGINE COOLINGMarch 11, 2026
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the vehicle sputtered with a misfire coming from the engine, with the check engine warning light flashing on the instrument panel. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion in cylinder #3, which caused the engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 111,000.
ENGINE,FUEL/PROPULSION SYSTEMMarch 11, 2026
Related to previous recall [XXX] I had the recall repair done. But my car with only 86,744 miles now has coolant in cylinder 3 and it's misfiring so badly the car shouldn't/can't be driven. Dealership says the entire engine needs to be replaced. I have NEVER had a car this low of mileage that an entire engine needed replacement. This is a design flaw in the 2.0 ecoboost and I now have a probably 20,000 or whatever it may have been worth when it ran... Paperweight. It's just sputtering and spitting out loads of smoke as described in original TSB. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEFebruary 27, 2026
Head gasket leaked coolant into the engine and now the engine is not working and needs replaced.
BACK OVER PREVENTIONFebruary 19, 2026
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
BACK OVER PREVENTIONFebruary 17, 2026
See attached document for complaint. Joe Cooper Lincoln replaced our car's faulty backup camera on August 22, 2025, as documented in the attached copy. A few days later we received an email from Carfax saying that there was a recall for this defect. It did not seem fair to pay $566.91 for the repair since there was a recall. Joe Cooper Lincoln confirmed awareness of the recall but had not yet received the official notice from Lincoln. After a couple visits with Joe Cooper and phone calls to Kate at Customer Relations in Detroit, MI, phone number 1-888-214-2155, ext. 77212 we were given case number [XXX] and referred back to the dealership. Joe Cooper Lincoln said that as soon as they received the notice from Lincoln about the recall, they would let us know and complete the necessary forms to give us a refund. This issue has still not been resolved, and we request your help in this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,ENGINEJanuary 29, 2026
At approximately 64,000 miles my engine light came on and I took it to a shop. Cylinder 2 was misfiring so we changed the spark plugs and coils. At 67,000 miles light came on again with same issue and while having my oil changed they noted it was unusually dirty. I changed out plugs and coils again. At 72,000 miles light came on again and I took it to a different shop and learned I had a crack engine block, a problem with these vehicles with ECO boost. I was told I needed a new engine and the only thing I could do was add sealant to buy time. I took it to Lincoln to trade and they refused because of the issue and told me to reset the light and sell to Carmax. I couldn’t do that, it was wrong. I sold it for $1,000 to Nissan because I could no longer afford to be driving my grandson in this unsafe car. Also had a lot of issues with electrical starting from purchase with battery dying and lift gate not working. When I got rid of it the windshield wipers wouldn’t work and radio made aweful static sounds. Horrible car from day 1 purchased brand new.
POWER TRAIN,SERVICE BRAKES,ENGINEJanuary 27, 2026
After a repair/service visit at a national auto repair chain, my 2017 Lincoln MKC developed ongoing severe drivability and safety issues. The check engine light began flashing (active misfire), and the vehicle was unsafe for highway travel due to risk of loss of power/engine damage. Independent shop documentation reports cylinder #4 misfire (P0304) and additional engine timing-related code(s), low oil condition, and notes indicating internal engine damage and that the engine may require replacement. The vehicle also had a vacuum/brake booster line issue that affected brake assist until corrected. The problem has been confirmed by independent service centers and the vehicle is available for inspection. There was a near crash, but no fire, injury, or police report occurred.
ENGINEJanuary 12, 2026
My Lincoln MKC 2017 is having a recurring problem with a misfire in the 3rd cylinder due to a hood gasket, a crack in the coolant, and leaking on the sparks and coils. I have had my mechanic work on and look at it, and it is a manufacturing defect. When I called, there was no recall listed for my vehicle except the backup camera. However, when you look at Kelly Blue Book, it says there is more than one engine recall and issue, which is exactly what is happening to my Lincoln. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
BACK OVER PREVENTIONJanuary 5, 2026
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not available. The dealer was not contacted regarding the unrepaired recall. The manufacturer was not contacted regarding the unrepaired recall. The contact had not experienced a failure.
ENGINEJanuary 5, 2026
The 2017 Lincoln MKC requires a full engine replacement due to a serious, well-documented defect: coolant intrusion. This is a major issue that can destroy critical engine components, including the head gasket, cylinders, and even the engine block. Ford/Lincoln is aware of this problem. They issued multiple TSBs (22-2133 and 22-2229, to name a few), yet customers are not informed. Because there is no recall, if the car is out of warranty, dealers refuse to perform the necessary repairs unless the customer pays tens of thousands of dollars for something that is a known manufacturing defect, leaving them vulnerable to catastrophic engine failure and potential accidents, injuries or worse. This is a known manufacturing defect, and consumers should not bear responsibility for the resulting safety hazards. Ford/Lincoln must take immediate action and issue a recall before it leads to serious injuries or fatalities.
ELECTRICAL SYSTEMDecember 9, 2025
Battery drain issues - causing faulty modules on driver side door which include the safety belts modules, rear lift gate as well as black panel screen. Poor engine performance and warning lights like the check engine light come on and off intermittently. I have replaced the battery several times and having various modules problems some have come up as air bags, and ABS brakes modules. Lincoln knows about the problems and so far, is not able to fix the problems that causes the battery to drain, which causes all the faulty modules. Really don't expect anything like a recall, but this is now documented to warned others. if the modules don't work properly, the sensors will not work correctly either in the vehicles. There are over 20+ modules in the MKC that work with the sensors. Thank you for at least reading.
ENGINEDecember 7, 2025
Engine failure due to known coolant intrusion defect documented under Ford EcoBoost TSB guidance. Denied goodwill assistance despite defect being manufacturing-related.
AIR BAGSDecember 4, 2025
The contact owned a 2017 Lincoln MKC. The contact stated that while driving at 10 MPH, when attempting to park the vehicle on a residential street, the vehicle heisted, and the vehicle independently accelerated into her cousin's house. The contact mentioned she depressed the brake pedal to stop; however, the vehicle did not respond as intended. No air bags deployed. The contact was able to drive the vehicle from the scene. No medical attention was required. The insurance company deemed the vehicle a total loss. The contact stated that a police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 58,000.
Crash reported
NHTSA #11702963ENGINE AND ENGINE COOLINGNovember 6, 2025
The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated. The vehicle was taken to O’Reilly Auto Parts and was diagnosed with a misfire in cylinder #2. The vehicle was then taken to the dealer, where it was diagnosed with a misfire in cylinder #3. The dealer replaced the ignition coils and the spark plugs; however, the failure persisted. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption, and the contact noticed an abnormal odor coming from the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that assistance would not be provided because the vehicle was not covered under warranty. The failure mileage was approximately 190,500.
BACK OVER PREVENTIONNovember 3, 2025
The contact owns a 2017 Lincoln MKC. The contact received notification NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part for the recall repair was not available. The contact stated that the notification was received in September 2025; however, there was no indication when parts would be available. The manufacturer was made aware of the concern but provided no assistance. The contact was a retired veteran and stated that she needed to drive the vehicle; however the vehicle was unsafe to drive while reversing. The contact was in fear of the backup over prevention screen going blank while reversing. The contact had not experienced a failure.
BACK OVER PREVENTIONNovember 3, 2025
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was inoperable and the message "Camera Unavailable" was displayed. Occasionally, the rearview camera displayed a blue image. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000.
ELECTRICAL SYSTEM,ENGINE,BACK OVER PREVENTIONNovember 3, 2025
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (ENGINE) and 25V572000 (BACK OVER PREVENTION). However, the parts to do the recall repair were not yet available. The contact stated that while the vehicle started, the interior lights and lights on the instrument panel failed to function as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic who determined that the failure was due to an electrical system failure. The vehicle was repaired. The contact stated that the failure persisted. The vehicle was taken back to the independent mechanic; however, the independent mechanic referred the contact to the local dealer. The vehicle was not repaired. The contact stated that on a separate occasion, the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000.
BACK OVER PREVENTIONOctober 29, 2025
The contact owns a 2017 Lincoln MKC. The contact stated that while reversing, the rearview camera displayed lines. In addition, the contact stated that the rearview camera system failure was intermittent. The vehicle was not repaired or diagnosed by an independent mechanic or dealer. The contact disconnected the battery cables, and the back-over prevention system reset independently; however, the failure reoccurred. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
ENGINE AND ENGINE COOLING,POWER TRAINOctober 28, 2025
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the vehicle jerked. No warning lights were illuminated. The vehicle was taken to a transmission specialty shop and was diagnosed with torque converter failure, which caused transmission failure. The torque converter was replaced. The contact stated that on a separate occasion, days after the vehicle was repaired, the check engine warning light illuminated. The contact pulled into a gas station and turned off the vehicle. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the engine, which caused the cylinder head to crack, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was not contacted. The failure mileage was approximately 112,000.
BACK OVER PREVENTIONOctober 24, 2025
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
BACK OVER PREVENTIONOctober 24, 2025
The contact owns a 2017 Lincoln MKC. The contact stated that while reversing, the rearview camera was inoperable. The contact stated that the failure was intermittent. In addition, there was an error message displayed, indicating that the rear-view camera was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part was not yet available for the recall repair. The contact assumed that the dealer was aware of the failure, because the vehicle was regularly serviced at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.
ENGINE AND ENGINE COOLINGOctober 23, 2025
The contact owns a 2017 Lincoln MKC. The contact stated that upon starting the vehicle, the check engine warning light illuminated on the instrument panel, followed by a coolant temperature message. The vehicle was taken to a dealer, where it was diagnosed with a hairline crack in the engine. The hairline fracture led to coolant intrusion inside cylinder #2, and the vehicle was diagnosed with engine failure. Upon investigation, the contact discovered Technical Service Bulletins 19-2346 and 22-22229, which the contact linked to the failure. The contact called another dealer about the failure and was informed that there were no recalls on the vehicle related to the failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 98,690.
ENGINEOctober 10, 2025
Engine design flaw in the gaskets. Coolant leaking into the cylinders causing misfire. Had to replace the engine. $8000.
ENGINESeptember 22, 2025
COOLANT LEAKING INTO ENGINE, CAUSING MISFIRES AND ENGINE SERVICE LIGHT ON
UNKNOWN OR OTHER,ENGINESeptember 17, 2025
Symptoms consistent with TSB 19-2346 for 2.0L EcoBoost engines: coolant in cylinders, white exhaust smoke and check engine light is on. I have to keep topping off the coolant weekly, engine light comes and goes with same errors. Went to a general mechanic who got error codes PO301-00 AND PO316-00. Currently scheduled next week to see an engine mechanic. Available for inspection upon request. Has not put us in danger yet but is of major concern due to potential for failure, so we are having it seen to ASAP. We don't have a Ford dealership so nearby to go out there with a failing car just to have them verify that yes that is the issue and yes it will be a very expensive repair we could not afford if we did it with them. Despite very low mileage it is still past warranty date, so any goodwill would have to come after we go through the trouble of bringing our vehicle in and hoping for the best. We called and they couldn't even provide any kind of ballpark likelyhood of goodwill.
AIR BAGSSeptember 13, 2025
None of my airbags deployed in a one vehicle accident when my tire blew. I woke up sitiing in a guard rail.and injured. This happened on September 4th, 2025. Car totaled and Travelers Insurance already paid off finance company and I was left with nothing. I have trouble walking g, a brokthumb. Constant headaches and chest soreness.
BACK OVER PREVENTIONAugust 24, 2025
Back up camera goes black or really fuzzy so everything is unrecognizable. This happens very sporadically. It could stay like this for days or sometimes just once in a few weeks. Never know when it will happen.
ENGINEAugust 19, 2025
I purchased a 2017 Lincoln MKC approximately 90 days ago and recently encountered a check engine light notification with the diagnostic code P303, indicating a misfire in cylinder three. After replacing the fuel injector on that cylinder and completing a tune-up, which included the replacement of all spark plugs and ignition coils, I consulted a new mechanic. They informed me of a potential issue related to engine block intrusion, which reportedly affected other 2.0 L engines from Ford Motor Company within the 2015-2019 model years. As a result, I have been advised to consider replacing the entire engine. Given that I acquired the vehicle as a used model with only 43,000 miles and is now out of warranty, I am facing an out-of-pocket expense of nearly $8,000.
POWER TRAIN,ENGINEAugust 13, 2025
Engine light came on. Took it to mechanic. Was told there is a well documented mechanical issue affecting my 2017 , MKC. My vehicle is experiencing a misfire and cylinder three accompanied by signs of colon intrusion into the engine, as well as transmission slippage. I have heard these are known and widespread issues in 2015 to 2019 Lincoln MKC models equipped with the 2.0L Eco boost engine. I am aware of several technical service bulletins, including TSB 19-2346 and TBS 22-2229, that detail this defect. Numerous Lincon customers have reported identical issues at similar mileage, often requiring full engine or transmission replacement. My trusted mechanic has verified that my vehicle exhibit symptoms consistent with this engine defect.
ENGINEAugust 12, 2025
Coolant Intrusion into the cylinder causing overheating. New engine block required. Car has been regularly maintained. Failure occured with no warning.
ENGINE,FORWARD COLLISION AVOIDANCEAugust 10, 2025
I own a 2017 Lincoln MKC 2.0L EcoBoost that suffered a complete engine failure caused by coolant intrusion into the combustion chambers. The vehicle began to misfire, emit thick white smoke, lose power, and quickly became almost undriveable. Technical Service Bulletin (TSB) 19-2346 (June 2019), which describes coolant entering cylinders due to a flaw in the cylinder head/block design. This failure is not the result of neglect or normal wear and tear — my vehicle has been maintained according to manufacturer recommendations. Despite this, the engine requires complete replacement at a cost of approximately $9,500. The failure occurred well before what should be the normal service life of an engine, and it matches the same defect pattern reported by many other Lincoln and Ford owners with the 2.0L EcoBoost engine in multiple model years. The coolant intrusion defect creates a serious safety hazard because it can cause sudden, unpredictable loss of engine power while driving. If the defect manifests at highway speeds, the driver may experience immediate power loss, inability to accelerate, or complete engine shutdown — increasing the risk of a collision. Ford/Lincoln have issued internal bulletins to dealers acknowledging this problem but have not initiated a public recall. Many owners have been denied coverage due to warranty expiration, despite this being a manufacturing defect. The result is that numerous vehicles with a dangerous and well-documented engine flaw remain in circulation without corrective action. I believe this defect warrants investigation as it poses both a safety risk to drivers and passengers, and a broader consumer protection concern. Premature catastrophic engine failures on relatively low-mileage vehicles undermine public trust and place owners in severe financial hardship. An NHTSA investigation could compel Ford/Lincoln to issue a recall to address this hazard before more vehicles experience unsafe sudden failure
ENGINEAugust 9, 2025
The Engine light periodically came on. The coolant was low, but no evidence of a leak. We took the car into be evaluated and to was identified as error code P0304 for cylinder #4. The only way to repair is a new engine. The car has 71000 miles on it. During our research it was identified that this is a known issue to Ford, but this has not been acknowledged as a defect/recall. It was recommended to immediately repair as the engine can stop or the car can lose power /control while driving. The car is no longer under warranty. There are tons of reports of this issue, and 130 reported on this site. This is a danger to those driving or if something would happen on a highway, this could cause an accident at high speeds to the other cars trying to avoid a stopped car. Dealers recommend calling to complain to Ford to attempt to get resolution. And there is a class action lawsuit.
ENGINEJuly 25, 2025
Coolant leak intrusion misfire cyl4 and cyl3 smoke vehicle shut down extreme engine shaking and fire check engile lights class action lawsuits manufacturers refusing to help and dealership is refusing to help. Dealership admits vehicle is unrepairable and has held possession for 75 days
ENGINE AND ENGINE COOLINGJuly 24, 2025
See attached document for complaint.
ENGINEJuly 24, 2025
My 2017 Lincoln MKC has engine coolant leaking in to the #4 cylinder. On start-up the engine runs rough, and the check engine light is on. LINCOLN/FORD has a Technical Service Bulletin #22-2229 covering this issue. I believe this is a common problem involving a large number of these engines. LICOLN/FORD will not pay for any replacement costs. I have spent $1414.08 in an attempt to repair this problem. I believe this also causes my car not to be able to pass the Ohio E-Check.
ENGINEJuly 14, 2025
I was told by my Lincoln dealer that I need to replace the engine on my 2017 MKC. This is due to coolant intrusion issue that seems to be a very common problem with this model. I'm really disappointed, it's a very costly repair ($10,000 +) I only had 85,000 on the car. I was driving on a highway and the car completely shut down. They said the only repair is an engine replacement and are not willing to assist in the costs. The check engine light came on when the engine seized.
ENGINEJuly 12, 2025
Torque converter failure that has plagued other Ford vehicles of this era having the 2 liter 4 cylinder engines. Please see attached letters to and from Ford and all work orders.
ENGINEJuly 10, 2025
The contact owns a 2017 Lincoln MKC. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
ENGINEJuly 4, 2025
I took my vehicle to Rainbow Muffler and Brake due to my engine light on. I was told I had an Evap leak and it may just be my gas cap. I don’t have a gas cap. They turned the light off and it stayed off for a while. A few months later I took it in and was told to do a smoke test. Smoke test showed I need a purge valve ($214 for part from dealer) and Rainbow charged $105 to install. A few weeks later light returns, I take it back to Rainbow. I’m told a tune up $$250. A few weeks later light comes back on. I’m told I needed coils $325. A few weeks later light is back on. I immediately called Rainbow to be told, Lincoln knows there a defect but they aren’t acknowledging it. I filed a complaint with The BBB and my States Attorney General Office.
ENGINEJune 30, 2025
The contact owns a 2017 Lincoln MKC. The contact stated while driving at an undisclosed speed, the check engine warning light and the #4 coil failure indicator warning light illuminated. The vehicle was taken to an independent mechanic and coil #2 was switched with coil #4; however, the failure reoccurred. The independent mechanic reset the codes however, the check engine warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
ENGINE AND ENGINE COOLINGJune 27, 2025
The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer who diagnosed that the #2 and #3 spark plugs needed to be replaced. The vehicle was repaired; however, two days after the repair, the check engine warning light illuminated again, and the engine started to overheat. The contact checked to coolant level and discovered there was no coolant in the coolant reservoir. The vehicle was taken to a certified mechanic and was inspected, and it was determined that the failure was best diagnosed by the dealer. The vehicle was towed to the dealer and the contact was informed that the vehicle needed additional diagnosis for coolant intrusion to determine if the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
ENGINE AND ENGINE COOLINGJune 9, 2025
The contact owns a 2017 Lincoln MKC. The contact stated that upon starting the vehicle, the vehicle was shuddering. The contact stated while driving approximately 30-35 MPH, the message "Engine Overheating" was displayed. The vehicle was taken to an independent mechanic, where the contact was informed that the coolant reservoir was empty. The mechanic added coolant to the vehicle and referred the contact to the dealer for assistance. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 89,800.
UNKNOWN OR OTHERJune 4, 2025
THE REAR-VIEW CAMERA MALFUNCTIONS AT TIMES & DISPLAYS A BLUE SCREEN ON THE IN-CAR MONITOR THAT STATES "CAMERA UNAVAILABLE". OTHER TIMES THE IMAGE IN THE MONITOR WILL BE WAVY. THIS PROBLEM SEEMS TO BE EXACERBATED BY WARMER TEMPERATURES. THIS PROBLEM HAS NOT BEEN INSPECTED BY ANYONE.
UNKNOWN OR OTHER,ENGINEMay 31, 2025
Within 4 months, I’ve spent $12k on transmission replacement (refurb.) (Metallics in the fluid), Fuel injectors, etc. The check engine light is still on…Now Im told that coolant is leaking into my engine, and the engine needs replaced! (Coolant intrusion) Another $9k for parts and labor! i just paid the car off! Ive kept up with repairs and service! Ive done everything the dealer has suggested…except replace the engine! I’m still recovering from the cost of the transmission! The 2017 Lincoln MKC with a 2.0L EcoBoost engine has a known defect where coolant leaks into the engine cylinders, often causing misfires, overheating, or engine failure. This issue, linked to faulty engine block and cylinder head design, typically requires engine replacement ($5,000-$9,500). Ford issued TSB 22-2229 but no recall. A class-action lawsuit is ongoing. Check warranty status; report to NHTSA.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERMay 29, 2025
DearNHTSA, My rear camera is not working properly on my 2017 Lincoln MKC. I reported this incident to you earlier this month. As of yesterday Wednesday May 28, 2025 WXYZ NEWS IN DETROIT, stated a recall on rear view cameras. I truly hope my car will be included in the recall. Thank you very much!
ELECTRICAL SYSTEM,UNKNOWN OR OTHERMay 18, 2025
The rear backup camera nor working properly (show no lines and display the opposite sides)
LANE DEPARTUREMay 16, 2025
My rear view camera is malfunctioning on my 2017 Lincoln. It has been since 2022, I purchased my car in 2021.
ENGINE AND ENGINE COOLINGMay 16, 2025
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed on a road trip, the engine coolant temperature warning light illuminated, and the engine overheated. The contact was able to continue driving to the destination. The contact stated that the transmission and rear brakes and rotors had previously been replaced. The vehicle was taken to the dealer, where the engine was replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 99,800.
UNKNOWN OR OTHERMay 6, 2025
The rear camera sometimes goes out when the car is in reverse and the screen goes dark. After the car is placed in drive an error message appears that states the camera is unavailable. Now happens almost every time the time the car is placed in reverse.
ENGINEApril 22, 2025
August of 2024 I took my vehicle to Island Street Automotive in Stoughton Mass because my engine light kept going off and off. The test showed the cylinder one misfire. They change the spark plugs and cylinder. However, I ended up taking the vehicle back 3 times for the same issue and experienced the same results. By now the check engine light was on all the time. I then realized a week or so later that the coolant was empty. For the next couple of weeks I continued replacing the coolant and had an auto shop look to see where the coolant could be going but they could not figure it out. There wasn't any leaking out of the vehicle. Soon my vehicle would begin shaking at the start up with the engine light blinking and then it would go solid. I decided to take the vehicle to Herb Chambers Lincoln of Norwood where I purchased the vehicle. They never mentioned that there was a bulletin out on this vehicle when I purchased it. It took them 3 days to diagnose. I was told the engine had to be replaced and needed a long block assembly. The charge would have been $8,634.31 plus tax. I called CarShield to put in the claim and they denied it because they found a bulletin out on the engine and stated it was a manufacturers error so they would not honor the claim. I called Lincoln directly and spoke about this issue but they blew me off and said there were no programs to help me pay for the cost of fixing the problem. I reluctantly chose to take the vehicle to North End Motors in Canton. They came up with the same conclusion. The engine was built with an open block and they needed to replace it with a closed block engine because the coolant was leaking into the oil. The charge was $7,494.72 plus tax, less than Herb Chambers. I chose to have the vehicle repaired with much anguish. I was not responsible for the issue with this vehicle but had to pay the astronomical cost. Thank you for reading.
ELECTRICAL SYSTEMApril 22, 2025
The contact owns a 2017 Lincoln MKC. The contact stated while driving 25-35 MPH, the battery monitor sensor message was displayed approximately every five minutes, and the battery warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 130,000.
ENGINEMarch 23, 2025
I have a recurring coolant intrusion problem. Available for inspection. Risk of engine seizing up and running hot. The problem has been identified by a licensed mechanic. The vehicle component has not been inspected by manufactured however this is a known issue by Ford. Check engine light, misfire of cylinder #4 (P0304) and coolant inside cylinder.
ENGINEMarch 17, 2025
Known issue with the 2.4L turbo engine and coolant leak resulting in need for engine replacement.
ENGINE AND ENGINE COOLINGMarch 6, 2025
The contact owns a 2017 Lincoln MKC. The contact stated while the vehicle was parked, the vehicle intermittently shuddered. The check engine warning light was illuminated. A dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
ENGINEMarch 5, 2025
Bought this 2017 Lincoln MKC with 75K miles on 2/21/25. Four days later while driving to work an engine light came on. Continuing on to work the car started running poorly while crossing a rail road track. Seemed like it was gonna quit running right there on the track. Then it started running like it did before except now there is a wrench starting blinking on my instrument panel. Had the engine code checked at O’Riley’s and was informed it was number 3 cylinder misfiring as they recommend a new spark plug and coil. While they checked the code I called the dealer where I purchased the vehicle and I have an appointment scheduled for 10 AM tomorrow. I’m sure they will install a new plug and coil and send me on my way knowing my warranty will be ending in a few more hundred miles . I’ve researched the issue and know the motor needs changed and it should be ford to recall them. I’m handicap now and won’t be able to afford to fix it or buy another vehicle. This isn’t right and does needs to step up to the plate and accept responsibility for their mistake.
UNKNOWN OR OTHERFebruary 26, 2025
Water is in spare tire well.
UNKNOWN OR OTHER,ENGINEFebruary 17, 2025
Vacuum pump, 2.3 ecoturbo charger not available for inspection. Dealer in ND replaced vacuum pump twice and car ran worse than when I brought it in so they then decided it was the turbocharger and replaced it. My check engine light and ABS light were on. Could not drive over 55 mph and was on highway when lost power and slowed way down significantly with traffic congested. Had to pull off to side. Thick Smoking from tailpipe they said oil got lnto the catalytic convertor it would eventually wear off and ok to drive. Took to different dealer and they replaced the vacuum pump again (this was the 3rd one)it has 73000 miles on it. I Drove for 20000 without trouble. Now I'm at dealership in TN and they are replacing the entire engine. Without any help from Lincoln and the car has 91000 miles on it
POWER TRAINFebruary 13, 2025
Transmission torque converter needs replacement i brought it to the dealer for inspection after feeling repeated hard shifts and feeling as though there is a severe vibration when accelerating. The dealer stated the torque converter needs to be replaced.
ENGINEJanuary 31, 2025
Check engine light on and after scan, code P0302 results. Engine feels sluggish. "Coolant level low" displayed on dash, also temperature level rose to high so stopped driving it. Engine temperature elevated may catch fire car. Problem is coolant entering cylinder. Confirmed by two independent mechanics, and today by Lincoln mechanic. Vehicle is at Lincoln service center. Check engine light appeared on dash a few days before the temperature elevation and coolant loss. Got code P0302 a few days before the coolant loss and temperature rise.
ENGINEJanuary 22, 2025
The engine failure in my 2017 Lincoln MKC was caused by coolant intrusion, a known design flaw affecting thousands of 2015-2019 models. This serious issue presents a severe safety risk to drivers and passengers. Symptoms Engine light illumination Shakiness and sputtering at startup Misfire on cylinder #3 Rapid coolant loss Intermittent engine light warnings Battery-like symptoms (vehicle not starting, clicking sounds) Violent shaking during 1 startup Diagnosis and Repair Attempts Replaced component for cylinder #3 misfire Installed new spark plugs Refilled coolant reservoir Battery checked and jumped Final diagnosis: Engine replacement required due to coolant intrusion Issue confirmed as a known design flaw in Lincoln MKC Safety Risks The coolant intrusion problem poses significant safety risks: Potential for sudden engine failure while driving, especially at high speeds Risk of losing control of the vehicle due to engine seizure Danger to occupants and other road users in case of unexpected breakdown Confirmation and Inspection The issue was reproduced and confirmed by both Monro Auto and the Lincoln dealership. The vehicle was inspected by the Lincoln dealership, which determined the need for a complete engine replacement The warranty company approved the engine replacement, acknowledging the severity of the problem Warning Signs Intermittent Check engine light illumination Occasional shaking and sputtering at startup Rapid coolant loss without visible leaks Intermittent starting issues resembling battery problems One episode of violent shaking at startup All of these symptoms appeared sporadically Manufacturer Responsibility Despite being aware of this design flaw and even developing a new engine to address the issue, Lincoln has not issued a recall. This lack of action raises serious concerns about the manufacturer's commitment to customer safety. The problem is widespread, as evidenced by numerous reports on Lincoln MKC forums, indicating a systemic iss
ELECTRICAL SYSTEMJanuary 21, 2025
The battery sensor module is faulty. I have to go out every morning and jump start my car. I have replaced the battery twice withing 7 months so I know it's not the battery. When I took it to the dealer ford/lincoln dealer near me and asked about the sensor recall, they said that it was likely the cause. This way back in June and they still say the parts are on back order for over 7 months. I have full warranty on the vehicle and have to jump start it if it hasn't been drove withing 8-10 hours. Even let it run yesterday for 45 minutes so it would be okay this morning. Lights won't even come on. Had to manually unlock the doors with the key to even get the cars eat out of the car.
ENGINEDecember 29, 2024
The coolant intrusion into cylinder #2 . Very well known problem with Ford EcoBoost engines. This car has the 2.0L engine and there hasnt been a recall on it yet. It becomes a safety concern when the problem gets bad enough to allow oil to leak , causing a engine fire. The problem was diagnosed by a Lincoln dealer. No, it was not inspected by the manufacturer but my dealer did communicate the issue to Ford. There were check engine lights because this causes a cylinder misfire as the coolant leaking into the cylinders is burned. We already had the problem repaired by replacing the engine long block assembly which cost $8176.93 .
ENGINEDecember 26, 2024
The contact owns a 2017 Lincoln MKC. The contact stated that while driving, a burning odor was detected as the vehicle lost power. Upon the contact's arrival at home, her fiancé called AAA service. Where upon inspection the AAA technician diagnosed the vehicle with a battery issue stating that the was about to explode. No warning lights were illuminated. The battery was replaced by the however the contact stated that the vehicle continued to have electrical problems. The contact received a notification of NHTSA Campaign Number: 23V378000 (Engine) however the VIN was not included. The manufacturer or dealer was not notified of the issue. The failure mileage was approximately 80,000.
Fire reported
NHTSA #11632421POWER TRAINOctober 23, 2024
My car was vibrating and shifting weird. I recently repaired the brakes thinking that was the source of the vibration however the vibration escalated and the car shakes violently when stopped and jerk forward after releasing the brakes. My mechanic said this was a known issue with my model and pointed me to Customer Satisfaction Program 20N07. I spoke with Ford who indicated my VIN was not eligible for this CSP.
ENGINEOctober 19, 2024
Coolant leaking into cylinders 2 and 3 needs engine block replacement causing smoke and misfire
ELECTRICAL SYSTEM,UNKNOWN OR OTHEROctober 16, 2024
We tried calling the dealers they stated they are not able to fix it and don't know whe. They will. The back up camera starts shutting off ,going black while reversing. Lights inside car while driving will shut off. It has been happening since 2022 recently 2 weeks ago
ELECTRICAL SYSTEM,ENGINESeptember 13, 2024
The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to a dealer and the contact was later informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but was offered no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 83,000.
ENGINE AND ENGINE COOLING,ENGINESeptember 6, 2024
The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated. Additionally, the vehicle failed to start while pressing the Start button on the key fob. The contact was able to start the vehicle while pressing the Push to Start button inside the vehicle. The contact stated that the failure occurred intermittently. The vehicle was taken to an independent mechanic, where the contact was informed that the vehicle was experiencing excessive coolant consumption. The mechanic diagnosed that there was coolant intrusion in cylinder #2. The vehicle was then taken to the dealer, where the same assessment was made, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 107,000.
ENGINESeptember 3, 2024
There is a huge problem with my vehicle it started leaking coolant into the cylinder. The vehicle is using coolant and burning it through the exhaust. This defect in the engine block causes catastrophic failure if occuring during driving on highway can cause accident and fire.
ENGINEAugust 28, 2024
Lincoln/Ford knowingly designed an engine where the head gasket is unable to properly seal and overtime causes intrusion of coolant into the cyclinder causing overheating. This results in the need to replace the ENTIRE engine block. They are aware of the issue and continued to build these engines with the KNOWN safety issue from 2017 - 2020 on not only Lincolns but Fords. The dealerships are aware of the issues, the corporate companies are aware of the safety issues and still there is no recall on these. They wont even help pay for the new engine. My car only has 43,000 miles on it! I should not be replacing an engine already for this known safety issue. This should be recalled immediately. I was driving my young children 3 and 1 around when the coolant overheated and it could have or ceised as I am driving or caught on fire. Someone should not have to die in order for a recall to happen. Lincoln/Ford need to make this right before someone dies. They knew of this issue when they designed it and continued to make them until 2020.
ENGINEAugust 11, 2024
Started with a rough start in the morning. Check engine went on and took to Advanced Auto to have code checks: P0302 1/3 Stored Cylinder 2 Misfire Detected DTC Severity 2 of 3. Repair immediately if drivability issues are present. Threat to essential. I immediately went to our Ford Dealer who has been maintaining our vehicle. First thing they did was open the hood and told me to keep an eye open for the antifreeze level. He then told me that they have problems from 2017-2019 with these 2.0L Ecoboost engines - Coolant, white exhaust smoke and/or Illuminated MIL. He stated that they do not fix this engine, and provided me a 13 page report and wrote and estimate for $6,500 + tax to have the engine replaced. I have 60,000 miles on my 2017 Lincoln MKC. I drive 14 miles to work and back 3 times a week. I baby this car. This engine should not need to be replaced after 60,000. I bought the car in 2020. On December 19, 2019, Ford has technical service bulletin #19-2346 and it appears that do not disclose this to avoid fixing under their 6 year or 70,000 mile warranty. This is really unacceptable on Ford's part. Shame on Ford for not creating a recall for this engine failure. We customers should not have to pay for a newly designed engine after Ford knew that this engine was a failure. I am demanding Ford to look into this engine problem. This is unacceptable!!! I am requesting for Ford to pay for my newly redesigned engine. Bill Ford has a statement on Ford Motor Company's website: We see no conflict between business goals and social and environmental needs. I believe the distinction between a good company and a great one is this: A good company delivers excellent products and services. A great one delivers excellent products and services and strives to make the world a better place. Bill Ford Executive Chair, Ford Motor Company I DO NOT SEE THAT THIS IS AND EXCELLENT PRODUCT OR SERVICES PROVIDED BY THE FORD MOTOR CO.
ENGINEJuly 25, 2024
I purchased 2017 Lincoln MKC new almost immediately had electrical issues with it that has stayed throughout the vehicles life. At about 55,000 miles my car started acting up like it was misfiring. I took it to Lincoln and twice they said they couldn’t feel anything. I left the car over night because it mainly happened in morning starting up and going a certain speed. Lincoln called me and said it was something with transmission and they would fix it. The problem did not get better. At approximately 70,000 miles my engine light came on and I took it to be read. It read cylinder 1 misfire. I changed out my plugs and coils and had light reset. Light came back on at 71,000 engine over heating. I added/filled engine coolant. Light came on off and it was chalked up to an electrical issue they couldn’t find. I have had to refill my coolant several times as it drains quick in sumner heat and I have had to change my plugs and coils again. My car was recently at a Lincoln and they noted my spark plug and coils on the floor. They asked me about the radiator fluid and I explained what has been happening to my car since 55,000 miles. I was told that Lincoln is well aware that this is a problem with the MKC with radiator fluid leaking causing it to leak into out plugs, cause misfire and eventually seize the engine but there has not been a recall, leaving buyers stuck. My issue is that I went to dealership with these problems but was ignored and told it was something else. Lincoln purposly blamed the issue on something else so my warranty would be done and they wouldn’t have to cover the cost. They knew about this issue and purposely pushed it off so they would not be responsible.
Crash reported
NHTSA #11604535ENGINEJuly 19, 2024
Car was misfiring, so I took the car to the dealership. There is coolant leaking into the engine cylinders and there is white exhaust smoke. They tell me that this is a known manufacturer defect. There is even a Technical Service Bulletin by ford recognizing the defect. TSB-19-2346. The repair requires the engine block to be replaced. Cost is over 6K.
ENGINEJuly 18, 2024
Coolant leaks into the engine cause the engine to eventually breakdown and a whole new engine is needed.
ENGINEJuly 12, 2024
Engine light came on.Noticed some hesitation. Took to the dealer. Was diagnosed as coolant intrusion into engine. Engine could have failed on the highway or exploded. After investigating & seeing other incidents like this on-line, I noticed there were fires & breakdowns that did occur. I called Ford/Lincoln to report. They are aware of issue, but would not cover the repair even though they have been aware of the issue for years. Bought my certified 2017 Lincoln MKC in 2020 with 25k miles with extended warranty; Currently has 68k miles. I had extended warranty thru Feb 2024, and was not aware it had expired. If my warranty was still current & had less than 70k miles, it would have been covered. I believe there should have been a recall on this type of engine. I believe that FORD/LINCOLN is responsible for the repair.
ENGINE AND ENGINE COOLINGJuly 8, 2024
The contact owns a 2017 Lincoln MKC. The contact stated while the vehicle was parked, the contact became aware of a leak underneath the vehicle. The vehicle was taken to an independent mechanic where the spark plugs and coils were replaced; however, the failure persisted. The vehicle was taken back to the independent mechanic and was diagnosed with a cracked engine block. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 51,000.
ENGINE,FUEL/PROPULSION SYSTEMJuly 6, 2024
My engine kept misfiring upon starting and not accelerating while I was driving it. A coolant leak into the cylinder caused the engine to malfunction. I had to replace the entire engine block which cost over $7,000.00. The Ford repairman & service center told me that Ford had issued a service bulletin regarding this issue but then refused to pay for the engine damage. I only have 70K miles on the Lincoln.
ENGINEJuly 4, 2024
2.0 Ecobooster engine. Coolant started leaking into engine right after an oil change at dealership. Now I need a new engine. I have researched that this is a known engine problem for Ford. We need a recall. I cannot afford a $9,000 repair for something Ford knew about.
ENGINEJuly 3, 2024
My 2017 Lincoln mkc 2.0 . My mechanic confirmed it has a coolant leak going into the engine. There is a known defect with the 2.0 engine.Which is requiring me to have to purchase a brand new engine with only 33,000 miles warranty expired 2023. The code that was present at the time was p0301. This is a safety concern this vehicle will leave u stranded and in worst case scenario dead because of engine failure. Lincoln should recall the engines on these vehicles!
ENGINEJuly 1, 2024
In the ecoboost 2.0 models, The engine block has a failure point which Ford is aware of and coolant leaks into combustion chambers and causes misfires, constant loss of coolant, and possible total engine failure. The 1.5L engines were recalled for same exact issue. So far, Ford is unwilling to do anything about this potentially disastrous issue that affects thousands of ford/lincoln owners. Repair costs are over $9,000.
ENGINEJune 20, 2024
Coolant leakage into #4 cylinder due to the malfunction of the engine blocks gasket. Yes, the vehicle is available for inspection. I live in the country so if there is a breakdown the possibility of me being stranded on the highway or on some back road would be terrible. Yes, I had a mechanic look it over and confirm, Engine over heated on Saturday, daughter and son came to bring antifreeze and water. Had no idea where the coolant had gone, looked for a leak and found none. 2 days later the engine light came on, had mechanic come out and put code reader on it. The #4 cylinder we replaced spark plugs, 2 days later the engine light came on, mechanic replaced the # 4 coil. Nothing is working.
ENGINEJune 6, 2024
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined there was a misfire in cylinder #3, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 71,000.
ENGINEJune 1, 2024
Blown head gasket
ENGINEMay 30, 2024
A couple weeks after recall of battery monitor sensor and an oil change was done (NHTSA CAMPAIGN ID: 23V378000) at a Lincoln dealership, cylinder 1 had a misfire and check engine light came and has stayed on. The vehicle has 61,000 miles and I am now told, by the dealership, it has coolant intrusion. Again the vehicle was taken to the same Lincoln dealership that did the original work. Research seems to show the 2017 Lincoln MKC has a known issue. Ford has technical service bulletin # 19-2346 released 19 December 2019 and it appears that do not disclose this to avoid fixing under their 6 year or 70,000 mile warranty. They redesigned the 2.0L ecoboost engine in 2020. Our engine could fail and put our 3 year old son at risk of injury.
ENGINE AND ENGINE COOLINGMay 6, 2024
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at various speeds with the heater in the on position, the vehicle overheated. The temperature gauge increased to the highest level. The engine was overheating, and the message was displayed. The contact had to turn the heater off. The contact called the local dealer, where it was diagnosed that an engine replacement was needed. The vehicle was not repaired. The contact mentioned that the vehicle had previously been repaired under NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was notified but provided no assistance and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,000.
ENGINEApril 28, 2024
Through testing at Fiesta Ford in Indio, CA, it was determined that my 2017 Lincoln MKc had a blown engine which needed to be replaced. Fiesta Ford determined that there was coolant intrusion on cylinder #1. Fiesta Ford then removed and replaced the engine long block assembly and coolant.
ENGINEApril 25, 2024
Intermittent P0302 CEL codes fired for Cylinder 2 misfire, over last month. Replaced plugs and coil, Code cleared. Same CEL indicator and code fired again. Symptoms are Rough start up, coolant needing replenishment, took into dealer, coolant intrusion into cylinder 2 requiring engine replacement. This is obviously not an isolated incident with this 2.3L Ecoboost engine, what was know by Ford to flawed during the 2017-2020 period. Two months after purchase of my 2017 MKC, had to have the short block replaced, under warranty, but the head was already warped and they replaced the head gasket on a warped block knowing it was only a matter of time that it started leaking. Now out of the range of that warranty and with looming $8k expense, not happy.
ELECTRICAL SYSTEM,ENGINEApril 18, 2024
Car acted like it was overheating. It broke down on the road and did not turn back on. Due to it being broke down on the road the vehicle was towed and now I have an outstanding fee to get it out of impound.
ENGINEApril 16, 2024
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at approximately 45 MPH, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic two times where it was diagnosed that there was carbon build-up that might have blocked the valve and needed to be cleaned, and the spark plugs needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,479.
ENGINEApril 1, 2024
2.0L ENGINE FAILURE DUE TO COOLANT IN CYLINDER AN ISSUE THAT FORD is aware. I only see after the fact, of all the numerous complaints in the Lincoln forum. Why has this not been recalled, it so sad that us consumers have to deal with a known problem. Please help us!
ENGINEMarch 13, 2024
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the accelerator pedal was depressed, the vehicle lunged forward and shook. Additionally, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer several times. However, the failure was unable to be duplicated. The contact stated that the fluids were replenished, and the fuel line was cleaned. The failure reoccurred. The vehicle was taken to another dealer where the failure was diagnosed with a coolant leak and a failed engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised that the repair was not covered under warranty or recall. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 62,500.
ELECTRICAL SYSTEMMarch 13, 2024
See attached document for complaint
ENGINE AND ENGINE COOLINGMarch 11, 2024
The contact owns a 2017 Lincoln MKC. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-2346. The manufacturer was not notified of the failure. The failure mileage was 34,500.
ENGINEMarch 1, 2024
I don’t have the eco boost engine so they told me my car is NOT in the TSB even though I was just told that I need a new engine due to coolant intrusion. I have a ford engine with a defect that caused the problem!! Only MKC’s with eco boost are included. How many people with these ford engines are affected but not included??
ENGINEFebruary 29, 2024
-Coolant intrusion into cylinder heads, causing engine issues and overheating -Requires full long block engine replacement -Known issue by manufacturer, TSB 22-2229, no support to fix outside of warrant -Confirmed by manufacturer, dealer, independent servicer -No warnings prior to issue
ENGINEJanuary 30, 2024
Recently, my 2017 Lincoln MKC has exhibited concerning symptoms that warrant further investigation. Upon starting the engine, I have noticed a slight but noticeable tremor. Though this subsides once the vehicle is in motion, a persistent roughness persists during gear changes, accompanied by the emission of white exhaust from the tailpipe. The situation escalated further with the illumination of the "Check Engine" light. Consequently, I sought professional diagnosis from a certified mechanic. Unfortunately, the diagnosis revealed a significant issue: a broken head gasket leaking into the engine. Remedying this requires a complete engine rebuild. Disturbingly, the mechanic indicated that this problem is not entirely uncommon in Lincolns, and even a full rebuild may not guarantee a permanent solution. I have come across information regarding a class action lawsuit entitled "Reed et al v. Ford Motor Company 2:2021cv00417," which I intend to contact to report my experience and contribute to their investigation. Additionally, I have contacted the original dealership where I purchased the vehicle and am actively exploring all available options to address this concern.
ELECTRICAL SYSTEMJanuary 19, 2024
Recall was issued on May 31, 2023 for this problem. As of this date, Jan 19, 2024 this recall has not been completed. All I get from factory and dealers is that the part is not available. The recall says that parts ARE available. As the recall notice states, "park vehicle outside until repairs are completed". As it has been approx 8 months, this became a nuisance long ago. I would just like to know when and if this recall, repair will be made. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE AND ENGINE COOLING,ENGINEDecember 7, 2023
The contact owns a 2017 Lincoln MKC. The contact stated that coolant was leaking into the engine. Additionally, the brakes were firm while being depressed. The contact stated that the battery was replaced. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 23V378000 (Engine). The failure mileage was approximately 95,000.
ENGINE AND ENGINE COOLINGNovember 29, 2023
The contact owns a 2017 Lincoln MKC. The contact stated while driving at undisclosed speeds, there was no heat being distributed throughout the vehicle. There were no warning lights illuminated. The contact stated that coolant was leaking into the engine. The vehicle was taken to the local dealer, and the contact was informed that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contracted but did not assist. The failure mileage was approximately 55,453.
ENGINE AND ENGINE COOLINGNovember 22, 2023
The contact owns a 2017 Lincoln MKC. The contact stated while driving at approximately 35 MPH, the vehicle shuddered and stalled. The contact was able to pull over. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that cylinder #4 had misfired. The contact stated that the engine block was defective, and the vehicle was leaking coolant. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 26,809.
UNKNOWN OR OTHER,BACK OVER PREVENTIONNovember 15, 2023
Back up camera failure and problems updating sync module
ENGINENovember 3, 2023
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ELECTRICAL SYSTEMOctober 25, 2023
NHTSA Recall 23V378 Battery monitor sensor BMS Power Circuit in-line fuse installation. Everyone's safety in my family including myself is at risk. Received first recall notice June 2023. Second August 2023. After attempts via phone I went in person to dealer and they placed Work Order706429 on September 7, 2023. The recall was confirmed by Pines Lincoln Service, 8655 Pines Blvd., Pembroke Pines, Florida 33024. Dealer Ph: (954) 443-7100.
ENGINEOctober 18, 2023
The contact owns a 2017 Lincoln MKC. The contact stated that the vehicle failed to start. There were no warning lights illuminated. The vehicle was started by Roadside Assistance. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 35,040. Parts distribution disconnect.
ENGINEOctober 13, 2023
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ENGINEOctober 12, 2023
The contact's wife owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ENGINEOctober 4, 2023
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ENGINEOctober 4, 2023
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool showed no open recall.
UNKNOWN OR OTHERSeptember 30, 2023
I contacted the dealer for my recall repair. They advised there is a 200 person waiting list and they are only permitted to order 4 parts per week. At this rate, it will be almost a year before my vehicle is fixed. NHTSA requested to know if there were issues getting this part fixed - yes, there are issues. Thank you.
ENGINESeptember 26, 2023
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ENGINESeptember 22, 2023
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the vehicle sputtered. The contact stated that the failure recurred while driving and depressing the accelerator pedal. The check engine and the battery warning lights were illuminated. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 63,000. Parts distribution disconnect.
ENGINESeptember 14, 2023
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while attempting to start the vehicle, the vehicle failed to start. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000. Parts distribution disconnect.
ENGINESeptember 13, 2023
The contact owns a 2017 Lincoln MKC. The contact stated that the vehicle shuddered while starting. Upon inspection, the contact noticed that the coolant level was low. The contact refilled the coolant, but the following day, the coolant level was low again. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 40,000.
ENGINESeptember 12, 2023
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ELECTRICAL SYSTEMSeptember 7, 2023
I have taken my vehicle into my Dealership Service Department once in July, called twice as instructed by the Service Manager in June and August. The battery sensor is not available. I have called two other Dealerships within 30 miles from my home and the part is not available. I have had my battery jumped from the Lincoln Roadside Assistance in the evening after work, the car voltage is currently very low and the car pulls or slows while I am driving. I am concerned and I do not feel safe in driving my vehicle.
POWER TRAINAugust 30, 2023
The contact owns a 2017 Lincoln MKC. The contact stated that while starting the vehicle from second to third gear, there was an abnormal banging sound heard. The transmission was slipping gear while driving at various speeds. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated that the transmission was slipping when shifting from second to third gear. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 100,100.
ENGINEAugust 22, 2023
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ENGINEAugust 11, 2023
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ENGINEAugust 9, 2023
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ENGINEAugust 8, 2023
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
ENGINEAugust 2, 2023
The contact owns a 2017 Lincoln MKC. The contact stated while attempting to start the vehicle, the vehicle had electric power however, the engine failed to turn over. The vehicle was towed to a dealer where it was diagnosed, and it was determined that the engine needed to be replaced due to a crack in the engine block, allowing coolant intrusion into the engine. The manufacturer was notified of the failure. The failure mileage was 106,286.
ENGINEAugust 2, 2023
Low coolant level. White exhaust, runs rough without MIL. COOLANT INTRUSION INTO CYLINDER. . TECHNICAL SERVICE BULLETIN: Replace long block engine assembly. . Recall notice?
ENGINE AND ENGINE COOLING,ENGINEJuly 31, 2023
The contact owns a 2017 Lincoln MKC. The contact stated that while parked with the engine idling, the engine inadvertently revved. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The contact noticed a cloud of white smoke coming from the exhaust pipe. Additionally, the contact’s husband stated that after his wife turned the vehicle around to drive back home, he noticed white smoke coming from the exhaust pipe. Upon inspecting under the hood, the contact’s husband noticed that the coolant level was low and added coolant. Additionally, the contact‘s husband diagnosed the vehicle with an ODB code reader and retrieved an engine misfire code. The vehicle was taken to the dealer where it was diagnosed that coolant had intruded into cylinder #1 causing engine failure. The vehicle remained at the dealer for further diagnostic tests. The vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 86,000.
ENGINEJuly 26, 2023
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
UNKNOWN OR OTHER,ENGINEJuly 24, 2023
The head gasket leaked resulting in having to put in an entirely new engine. The dealer suggested that this was a known issue and that the gasket breaks in the corner. After the replacement, I was told that the manufacturer improved the gasket and I should not see this issue happen again. When the gasket blew, there was an immediate loss of power going down the expressway.
ENGINEJuly 17, 2023
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ENGINE AND ENGINE COOLING,ENGINEJuly 11, 2023
The contact owns a 2017 Lincoln MKC. The contact stated that while in a drive-thru line with the vehicle idling, the vehicle started overheating with a message displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.
ENGINEJune 27, 2023
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
FUEL SYSTEM, GASOLINEJune 26, 2023
The contact owns a 2017 Lincoln MKC. The contact stated that after refueling, the vehicle failed to start after several attempts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic several times; however, the failure recurred after each visit. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 38,000.
UNKNOWN OR OTHER,BACK OVER PREVENTIONJune 15, 2023
Back up rear camera completely blacked out while I was back in up. The alarm did not alarm and a vehicle almost hit me.
ENGINEMarch 27, 2023
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the message "Overheat" was displayed and the check engine warning light was illuminated. The vehicle was taken to a nearby independent mechanic, who diagnosed that the head gasket had blown. The vehicle was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, but did not provide any assistance because the warranty had expired. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 50,000.
SEATSFebruary 21, 2023
Defective seat warmer burned a hole through the driver seat and my jacket. Spoke with Lincoln dealership and customer service, both refuse to cover cost because car is no longer under warranty. I asked if they would cover the cost if I took my vehicle into the dealership to get inspected and they still refuse. If I wasn’t wearing a jacket, I could’ve suffered from burns or my seat catching fire.
ENGINEJanuary 10, 2023
The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who initially replaced all four spark plugs; however, the failure persisted. The vehicle was taken back to the mechanic and the mechanic discovered that antifreeze had leaked into one of the engine cylinders. The dealer and manufacturer were notified of the failure, and the contact was informed that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 61,000. The VIN was not available.
ENGINEDecember 9, 2022
TSB 19-2346 ... Engine gives no warning until to late ... Then multiple warnings and alarms happen all at once ... says the car is overheating but before you have time to react (Like pulling over) the alarms clear ... engine light is only warning on ... This could cause the motor to seize or stop running loosing power steering and control ... This has been known since 2019 when TSB-19-2346 was announced which means they knew sooner ... Ford told me there is no known problem with this motor but TSB says other wise ... There is no fix to problem .. Motor replacement is it ... I purchased this car from ford Dealer 09/19/20 with 25000 miles ... I never got any notice on the car and the problems it was having ... now they want me to pay out of pocket for new motor $7000 ... we still owe $20000 on the car and its down ...
POWER TRAINNovember 22, 2022
There is a design flaw in the way coolant flows around the engine block which allows coolant to leak into cylinder 3 the result of which is the mix of coolant and motor oil damages the engine with no probability of repair. The only recourse is engine replacement. A Ford service bulletin as to this issue has been issued by Ford to its Service Departments. A design change in the motor block has supposedly corrected the problem. It affects all Ecoboost 2.0 4 cylinder engines used by Ford, but may apply to other Ford 4 cylinder engines as well. The engine in my 2017 Lincoln MKC has the problem at 77K miles. At present the car is not safe to drive as the engine could seize at any time. There are several YouTube videos on the subject showing the damage to the engine due to this problem. A copy of the service report from the local Ford dealer, Chestatee Ford, Dahlonega, GA can be provided.
WHEELSSeptember 21, 2022
Lug nuts need to be replaced due to swelling
FORWARD COLLISION AVOIDANCEAugust 2, 2022
This safety feature for braking, collision, warning. and adaptive cruise control fails on the majority of MKCs and simple google search shows the frequency in online forums of this system consistently failing.
ENGINE AND ENGINE COOLINGJune 15, 2022
The contact owns a 2017 Lincoln MKC. The contact stated while driving approximately 40 MPH and accelerating to switch lanes, several unknown warning lights illuminated. The contact was concerned that a major failure might occur and pulled off of the road. The contact turned the vehicle off and had the vehicle towed to a dealer. The dealer diagnosed that the vehicle had a cracked gasket and stated that coolant had leaked into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKESMay 14, 2022
First incident: My daughter was in the vehicle in our driveway in March 2022 and was leaving. She came running inside and told me she hit the start button and that the vehicle did not start, but started to roll down the driveway with the steering wheel locked in position. She was stepping on the brakes and the vehicle continued to roll out into the street until it finally stopped when it hit the curb across the street. She stated the brakes did not work. She hit the start button again and the vehicle started and she drove it back into our driveway to tell me about the incident and the loss of brakes and steering. Second incident: 5/9/22, my daughter was parked at the gas station with 2 friends. After putting gas in the car, she hit the start button and the car did not start, but instead started rolling forward with the steering wheel locked and no brakes. She kept pumping the brakes and nothing would stop the car. She started hitting buttons on the dashboard in an attempt to get the vehicle to stop, but it ran into the yellow bollard at the gas station and scraped the entire passenger side of the vehicle. She pressed the start button and held it down for several seconds before that made the vehicle finally stop. Her two friends corroborated that the vehicle would not stop even though she was frantically pressing the brakes. We now have approximately $4,000 worth of damage down the passenger side of the vehicle. My daughter is afraid to drive the vehicle anymore as this is the second time the vehicle failed to start, started moving, the steering wheel was locked, and the BRAKES did not work to stop the vehicle.
Crash reported
NHTSA #11464630UNKNOWN OR OTHERMarch 6, 2022
Lug nuts are swollen. Doesn’t even have 33,000 miles on my vehicle.
ENGINEJanuary 19, 2022
Coolant leaking into the cylinder. Had it serviced at 69.4K miles with a radiator flush and 3,000 miles later the warranty has expired and we have coolant in the cylinder. The fix is an engine replacement, $11K. There is a technical bulletin out so they this is a common problem, however they seem to let the issue go without notification in hopes the warranty's expire.
WHEELSOctober 14, 2021
I had my MKC at the dealership to get an oil change and check for an issue with electrical. They were checking the car and they had to replace all 20 lugnuts because they swelled. I think it's absolutely ridiculous that even the dealers say they have problems with those lug nuts and ford/Lincoln refuses to pay for it! I called who refused to pay for them
ENGINEOctober 10, 2021
When I started my car is was idling low and engine light came on
ELECTRICAL SYSTEMJune 20, 2021
Now on my 3rd Battery in 3 months. A section in front of the battery gets very hot. It's a section with a lot of thick wires coming together. Most of the time my car will not start, I just have to keep moving wires until I get a connected for the car to start. I expecting the car to start a fire or a battery explosion pretty soon. l researched 2017 Lincoln MKC's and it seems this is a car with a lot of electrical problems. There needs to be some type of recall to redo the battery connections before someone gets hurt. I will print this notice in case of a battery or electrical issue arrives in a casualty so I can sue that this has been reported. Thanks
ENGINEMay 21, 2021
I purchased my vehicle from Randy Wise Hyundai formly Randy wise Lincoln Auto Mall here in Flint MI on 4350 Lennon Rd 48507 on June 8 2020 is the date i purchased it i only had it for 8 months i am still paying a car note and car insurance on it i am spending countless of money on it i have to pay 7245.00 on a brand new engine as i speak luckily Lincoln Motor co in Dearborn MI is going half i just want to know if i can get refunded my money and the dealership knew of this problem and still was selling these types of vehicle even the service manager informed me that this is common for these types of vehicles to have these issues why still sell them to the consumers this has caused me a lot of hardship , Darrell Chisolm Jr.
AIR BAGSMarch 4, 2021
TL* THE CONTACT OWNS A 2017 LINCOLN MKC. THE CONTACT STATED WHILE DRIVING AT 40 MPH ON A MAIN ROAD, A VEHICLE ON THE PASSENGER SIDE CUT HER OFF TURNING INTO HER LANE. AS A RESULT, THE VEHICLE REAR ENDED ANOTHER VEHICLE ON THE MAIN ROAD. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THE CONTACT SUSTAINED BONE BRUISES IN HER STERNUM AND DISPLACED RIBS. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO THE CONTACTS HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 63,000. *DT*DT
Crash reported1 injury(ies)
NHTSA #11399135STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)September 11, 2020
I WAS PULLING AWAY FROM MY HOUSE AFTER BACKING OUT OF MY DRIVEWAY, AND THE POWER STEERING PRACTICALLY FROZE. I ALMOST HIT MY OTHER CAR THAT WAS PARKED IN FRONT OF MY HOUSE. THREE WARNINGS CAME UP ON THE DASH: 1. SERVICE ADVANCETRAC, 2. STEERING ASSIST FAULT SERVICE REQUIRED, 3. HILL START ASSIST NOT AVAILABLE. I HAD IT TOWED TO MY LOCAL SERVICE STATION AND HE DIAGNOSED THAT IT WAS THE "ELECTRONICS" IN MY RACK AND PINION. HE ADVISED THAT I TAKE IT TO FORD/LINCOLN, BECAUSE IT MAY, OR SHOULD BE UNDER WARRANTY. I THEN TOWED MY CAR TO THE CLOSEST FORD DEALER THAT I WAS ABLE TO MAKE AN APPOINTMENT WITH, BECAUSE ALL THE DEALERS IN QUEENS, NY ARE BACKED UP, 4-6 WEEKS. I RECEIVED AN IMMEDIATE RESPONSE: "WE FOUND THE PROBLEM. INTERNAL FAILURE WITH THE ELECTRONIC RACK AND PINION. THAT'S WHY IT IS CAUSING ALL THE WARNING LIGHTS WHILE DRIVING AND HARD STEERING. THE RACK CAN'T COMMUNICATE WITH THE VEHICLE. PARTS AND LABOR WITH AN ALIGNMENT AND DIAGNOSTIC IS $2,106 PLUS TAX. IT'S ELECTRONIC. CAN'T CONTROL AND DON'T KNOW WHAT CAUSES IT TO GO BAD. IT IS ONLY COVERED UNDER THE BASIC 3YR./36K MILE WARRANTY. IT'S AN INTERNAL ISSUE WITH THE RACK. IT'S ALL COMPLETE WITH NEW RACK AND ELECTRONIC UNIT BUILT INTO IT. I KNOW IT'S EXPENSIVE. IT'S THE SAME SET UP AS THE FORD EXPLORER. JUST DID ONE THE OTHER DAY. THE PART ALONE IS $1296.00 AND IT TAKES 2 DAYS TO GET. THEY (FORD) KNOW OF IT BUT NO RECALL. PART INCLUDES 1YR./12K WARRANTY PARTS AND LABOR." I AM GETTING THE CAR REPAIRED. I WAS TOLD IT SHOULD BE READY BY TUESDAY, SEPTEMBER 15TH, 2020.
POWER TRAINDecember 28, 2019
THE TRANSMISSION ON MY 2017 MKC DEVELOPED A SLIPPING ISSUE AT AROUND 81000 MILES. THIS OCCURRED FIRST IN THE RANGE OF 25-35 MPH. NOW IT SEEMS TO HAVE BROADENED. HAD THE CAR INSPECTED BY SANDERSON LINCOLN IN PHOENIX, AZ. THEIR INITIAL DETERMINATION WAS A NEW TRANSMISSION OR A REBUILD. COST IS EXCESSIVE. DEALER AND MANUFACTURER NOT WILLING TO REALLY HELP.
VEHICLE SPEED CONTROLJuly 24, 2019
2017 LINCOLN MKC. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE COMING TO A STOP THE VEHICLE ACCELERATED OVER A CEMENT BLOCK, INTO A SMALL SIGN, AND OVER A SIDEWALK. THE DEALER WAS MADE AWARE OF THE FAILURE BUT, COULD NOT DUPLICATE THE FAILURE. *JS
Crash reported
NHTSA #11234413ENGINEJuly 23, 2019
WHILE DRIVING THE VEHICLE WILL SUDDENLY ACCELERATE UNEXPECTEDLY AND ON MORE THAN ONE OCCASIONS I ALMOST CRASHED INTO THE VEHICLE IN FRONT OF ME. TOOK THE CAR TO MY MECHANIC AND HE STATED THAT THIS IS A KNOW PROBLEM WITH THIS ENGINE AND LINCOLN IS REPLACING THE ENGINE BUT I CHECKED WITH LINCOLN THEY SAID THERE ARE NO SAFETY RECALLS.... **
UNKNOWN OR OTHER,ENGINEFebruary 16, 2019
THE ENGINE LIGHT CAME ON AND THEN THE VEHICLE STARTED TO LOSE POWER
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINEFebruary 7, 2019
I STARTED THE VEHICLE, THE SYNC SYSTEM WENT THROUGH A RESTART, KILLING THE ENGINE AND TURNING OFF THE DASHBOARD PANELS. IT HAD HAPPENED BEFORE ON A LEVEL SURFACE, BUT THIS TIME I WAS ON A 10-15% GRADE. I STOPPED AGAIN, TURNED THE VEHICLE OFF AND RETURNED ABOUT 15 MINUTES LATER. I WAS ON A SLIGHT HILL, WITH THE ELEVATION LOWER IN FRONT OF THE VEHICLE. I STARTED THE CAR AND STEPPED COMPLETELY OUT WITHIN 10-15 SECONDS. I STEPPED OUTSIDE THE VEHICLE, WHICH HAD BEEN RUNNING FOR 10-15 SECONDS. THE HATCH WAS OPEN AND TWO FRIENDS BEHIND COULD CLEARLY SEE THROUGH THE VEHICLE, TO KNOW THAT I DIDN'T TOUCH THE PUSH BUTTON TRANSMISSION. THE VEHICLE STARTED ROLLING DOWN THE HILL. I JUMPED IN, BUT THE BRAKES DIDN'T WORK AND THE INSTRUMENT PANEL WAS DARK. IT STOPPED ROLLING WHEN IT COLLIDED AGAINST A PARKED TRUCK APPROXIMATELY 50 FEET IN FRONT. THE ENGINE WAS OFF WHEN IT STOPPED. I THINK THE RECYCLE OF THE SYNC SYSTEM CAUSED AN INTERMITTENT MALFUNCTION OF THE ELECTRICAL SYSTEM, CAUSING THE BRAKES, STEERING AND PUSHBUTTON TRANSMISSION TO BECOME NON-OPERABLE. THIS RESULTED IN DAMAGE OF $8568 TO MY MKC AND OF $1512 TO THE PARKED TRUCK. SINCE THIS IS AN INTERMITTENT INCIDENT, IT CAN'T BE REPLICATED AT A DEALER EVEN IF IT HAPPENED, IT WOULD BE ON A LEVEL SURFACE AND WOULD NOT ROLL. I HAVE DRIVEN THE VEHICLE FOR AN ADDITIONAL 7 MONTHS AND 8,819 MILES. THE CURRENT MILEAGE IS 27,474. DURING THAT TIME, THE VEHICLE HAS STARTED AND THEN GONE THROUGH AN ELECTRICAL RECYCLE WHICH CAUSED THE ENGINE TO TURN OFF AT LEAST 5 TIMES. TWO OF THOSE TIMES WERE ON A FLAT SURFACE. I RAN OVER A COONCRETE CURB A MONTH AGO. TONIGHT IT HAPPENED IN MY DRIVEWAY & RAN UP ONTO MY FRONT PORCH, WHICH HAS A STEP UP OF ABOUT 6 INCHES. I CALLED LINCOLN CONCIERGE TO REPORT THE 2ND INCIDENT. THEY TOLD ME THAT THEY COULD DO NOTHING UNTIL THE PROBLEM WAS RECREATED IN A GARAGE - OR IT KILLS OR INJURES SOMEONE.
Crash reported
NHTSA #11175125ENGINEDecember 14, 2018
FIRST NOTICED THE PROBLEM WHEN I HAD NO HEAT BLOWING FROM MY HEATER, (CAR WAS NOT OVERHEATING OR ANYTHING), I CHECKED MY ANTIFREEZE AND IT WAS LOW SO I ADDED IT AND I HAD HEAT IN MY CAR AGAIN. FOUR DAYS LATER, I HAD THE SAME THING HAPPEN, NO ANTIFREEZE (AND AGAIN NOTHING SHOWING MY CAR OVERHEATING), ADDED ANTIFREEZE AND HAD HEAT AGAIN. PARKED MY CAR ON A CEMENT DRIVEWAY AND OBSERVED NO ANTIFREEZE LEAKING, BUT THERE WAS A VERY STRONG AND HORRIBLE SMELL OF ANTIFREEZE BURNING COMING FROM MY EXHAUST ALSO, THINK WHITE SMOKE COMING FROM THE EXHAUST. CAR IS NOW WAITING AT THE FORD DEALER TO FIND OUT WHAT IS WRONG. CAR ONLY HAS 49,852 MILES ON IT.
STRUCTURE,ENGINEDecember 7, 2018
CAR WAS IN DRIVEWAY. AUTO STOP FEATURE WAS ON. FOOT WAS ON BRAKE, ENGINE STOPPED IDLING. AS I LIFTED MY FOOT OFF THE BRAKE, THE ENGINE RESTARTED AND THE A/C COMPRESSOR ENGAGED AT THE SAME TIME. THE CAR LUNGED FORWARD AND HIT A BRICK COLUMN CAUSING OVER $2000 IN DAMAGE.CAR WAS SERVICED AT DEALER FOR THIS PROBLEM. I WAS TOLD THERE IS NO RECALL FOR THIS PROBLEM AND THE CAR DID NOT "THROW ANY CODES". PROBLEM COULD NOT BE REPLICATED. NOTHING WAS DONE TO THE CAR BY THE DEALER FOR THIS PROBLEM.
Crash reported
NHTSA #11156711WHEELSMay 25, 2018
5/1/18: SERVICE WHEEL ALIGNMENT AND BALANCE. NOTED THAT ALL 4 WHEELS WERE BENT 11,677 MILES 1 YEAR OLD. 5/6/18 ON TRIP THROUGH CANADA HAD 2 PARELLI CINTURATO P7 TIRES WITH BUBBLES IN THE SIDE WALL REPLACED! 12,113 MILES 5/7/18 IN ROCHESTER NY HAD FLAT TIRE HAD WHEEL REPLACED! 12,236 MILES TIRE/WHEEL COMBO IS UNSAFE AND WERE TOLD BY BOTH DEALERS THAT SERVICED THE TIRES/WHEELS (FORD/ LINCOLN DEALERS) "YOUR LUCKY THESE DIDN'T BLOW WHEN YOU WERE ON THE HIGHWAY" NO ACCOMIDATION FROM LINCOLN. BELIEVE THAT TIRES/WHEELS SHOULD BE REPLACED OR LEASE WAIVED AND ALLOWED TO GET INTO A NEW MODEL WITHOUT PENALTY.
UNKNOWN OR OTHERApril 17, 2018
A POPPING SOUND OCCURS IN THE BACK ROOF AREA WHEN THE DOOR IS OPEN "WAKE UP EVENT" AND EVEN WHEN THE TAILGATE IS OPEN. AFTER THE POPPING SOUND, THE WARNING SOUND FOR THE CLOSING TAILGATE DOES NOT SOUND. MAJOR SAFETY ISSUE. THIS CAR HAS BEEN IN FOR REPAIR 5 TIMES WITHOUT RESOLUTION. SUBWOOFER, LATCH REGULATOR, LATCH AND THE TAILGATE SHOCKS HAVE ALL BEEN REPLACED. THIS OCCURS WITH AUDIO OFF AND WHEN THE CAR IS OFF UPON ENTERING THE CAR. THIS ISSUE HAS BEEN REPORT SINCE FIRST OIL CHANGE
UNKNOWN OR OTHER,VISIBILITY/WIPERJanuary 5, 2018
I RECENTLY LEASED A FORD MKC. IT CAME EQUIPPED WITH SIDE VIEW MIRRORS THAT WOULD AUTOMATICALLY FOLD IN WHEN THE VEHICLE WAS CLOSE ENOUGH TO AN OBJECT WHERE YOU COULD GET CLOSER FOR CONVIENENCE. A GOOD EXAMPLE IS WHEN YOU GO THROUGH A CAR WASH AND THE SIDE MIRRORS FORD IN SO THEY DO OT GET DAMAGED DURING THE CAR WASH. IF A PERSON FORGETS TO PRESS THE BOTTON TO HAVE THE MIRRORS SWING BACK OUT SO A PERSON CAN DRIVE SAFELY THAT DOES NOT OCCUR AUTOMATICALLY. IN ESSENSE THOSE MIRRORS ARE CLOSED AND I COULD BE DOING 55 AND NOT HAVE ACCESS TO THE SIDE MIRRORS IF I FORGOT. I BELIEVE THEY SHOULD AUTOMATICALLY OPEN BACK UP WHEN THE VEHICLE GETS TO A SPECIFIC SPEED LIKE 20-25 MILES AN HOUR. I HAD A BMW THAT HAD THE SAME O[PTIOON ONLY WHEN IT GOT TO 20 MILES AN HOUR IT AUTOMATICALLY PUT THE SIDEVIEW MIRRORS WHERE THEY NEEDED TO GO. BIG SAFETY ISSUE
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPERNovember 18, 2017
THE WINDSHIELD WIPERS ON THE LINCOLN MKC MALFUNCTION IN THE RAIN. I EXPERIENCED SEVERAL INSTANCES WHERE, UNDER FLOOD ADVISORY CONDITIONS, THE WINDSHIELD WIPERS DID NOT WORK. I TURNED THE CAR ON AND OFF SEVERAL TIMES. I CHANGE THE WIPER AUTOMATION SETTINGS SEVERAL TIMES AND STILL THE WIPERS WOULD NOT WORK. I BELIEVE THIS IS A VERY HAZARDOUS ISSUE FOR ANYONE DRIVING A 2017 LINCOLN MKC AND DO NOT BELIEVE IT SHOULD BE TAKEN LIGHTLY UNDER ANY CIRCUMSTANCES WHEN LIVES ARE AT HAND. IN THE ABOVE SET INSTANCE I WAS DRIVING DURING THE DAY WITH RAIN SLEET AND SNOW UNDER FLOOD ADVISORY CONDITIONS.
UNKNOWN OR OTHERNovember 10, 2017
THE CAR WAS NOT ON. IT WAS PARKED IN THE DRIVEWAY OF A RESIDENTIAL HOME. THE LIFT GATE WAS OPEN. THE ARM THAT LIFTS AND SUPPORTS THE LIFT GATE BROKE SUDDENLY. IT SOUNDED LIKE AN EXPLOSION AND A LARGE PRESSURIZED SPRING (GREATER THAN 2 FEET IN LENGTH) PROPELLED FROM THE LIFT GATE ARM. THIS SPRING STRUCK A CHILD IN THE FACE WITH SO MUCH FORCE THAT IT KNOCKED HIM DOWN, WITH CUTS AND BRUISED TO THE CHILD'S FACE (NEAR THE EYES). THE FORCE OF THE SPRING ALSO CAUSED A DAMAGE TO THE BUMPER. IF THIS HAPPENS AGAIN, IT HAS POTENTIAL TO CAUSE SIGNIFICANT BODILY HARM.
1 injury(ies)
NHTSA #11045083SEATSAugust 17, 2017
WHEN ADULTS ARE IN THE BACK SEAT AND THEY TRY TO GET OUT WHEN THE CAR STOPS, THEIR FEET ARE TRAPPED UNDER THE BACK OF THE FRONT SEAT. THE FRONT SEATS MUST BE MOVED FORWARD TO ALLOW THEM TO REMOVE THEIR FEET.
ELECTRICAL SYSTEMJune 28, 2017
USB CHARGING AND SNYC CONNECTION STATION AT THE BOTTOM OF CONSOLE CAUGHT FIRE AND WITHIN A COUPLE OF MINUTES THE INSIDE OF THE VEHICLE WAS ENGULFED IN FLAMES. BARELY ESCAPED WITH MY LIFE.
Fire reported
NHTSA #11001858VISIBILITY/WIPERJune 8, 2017
THE DECORATIVE SILVER STRIPS ON THE DASHBOARD UNDERNEATH BOTH OF THE DASH AIR VENTS CAUSES A MAJOR REFLECTION IN BOTH THE DRIVER'S AND PASSENGER SIDE VIEW MIRRORS WHEN DRIVING IN BRIGHT SUNLIGHT. THIS IS A MAJOR DISTRACTION AND IN TRAFFIC COULD CAUSE YOU TO MISS SEEING A VEHICLE BESIDE YOU. THESE STRIPS NEED TO BE REPLACED WITH THE FAUX WOOD LOOK ON SOME OF THE MKC MODELS. CAN'T BELIEVE THEY NEVER NOTICED THIS IN THE DESIGN PROCESS. IS NOTICABLE WHEN PARKED OR IN MOTION. HAPPENS EVERYDAY IF THE SUN IS SHINING