2016 Lincoln MKC Problems & Complaints

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rearview camera intermittently displayed a distorted image with squiggly, horizontal lines. The contact stated that the failure obstructed the driver's view while in reverse(R). The local dealer was contacted about the failure and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000.

When driving you could smell fumes, it would jerk, and kick in and out of gear and would have no heat. Coolant was always low with no visible leaks to the mechanic.

Ford does not have the parts to repair my car; my rear camera gets fuzzy at times

I have a coolant leak and the dealership states that it's located in the engine.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen or was glitching while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 200,000.

As far as everybody did and shut down three times in a major intersections as far as to completely shut off or keep up with the camera activity and it seems to not be able to empower through the cabin or central part of the cabin where the computer is stored when I had my f****** completely turn itself off and ran or red lights just to barely make it to my house and in the car would not start I had various problems with his car and I admit paid thousands at this point to see it keep up with it and I've seen it the under several recalls and just now seeing that my car is reaching some of the max amount that I've ever even been issue. I've never received an email on this car having a recall because I moved a few years ago and although I pick up my mail there I've never received anything from Lincoln or have I had any things in the middle for you guys my main concern is getting this rental car in place while all these updates I haven't paid for are completely addressed immediately and in their entirety no longer putting my life safety and the lives of others at risk around me

The contact owns a 2016 Lincoln MKC. The contact stated that while starting the vehicle, the vehicle was shaking, and the check engine warning light was intermittently illuminated. The contact stated that her brother had replaced the spark plugs and ignition coils. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine. The contact was informed that the spark plugs and coils needed to be replaced with OEM parts, and the turbocharger, purge valve, vacuum line, long block, and fuel pressure sensor needed to be replaced. The contact stated that her nephew replaced the spark plugs and ignition coils with OEM parts, and AAMCO replaced the fuel pressure sensor; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 158,000.

At 85,000 miles I was experiencing a grinding noise coming from my front end when making sharp turns to left or right. Took car to my mechanic immediately for diagnosis. They found the motor mounts and rear differential is binding and close to failure. My mechanic contacted FOMOCO to see about a replacement for the rear differential and was told that there were not any available due to a REDESIGN of the product. He was asked to check back in two weeks! Two weeks w/o my transportation! I replaced the motor mounts, (85Kmi?) After researching on line, several ford & lincoln sites the problems I am experiencing are not unique or infrequent on Lincolns and ford Edges. It would seem to me that these problems are frequent enough to have the manufacturer ininitiate a recall on these products! My mechanic also works on our Sherriff department vehicles and their Ford Edge units are experiencing same problems. I would hope these problems will initiate an investigation into this matter!

While driving a short distance to work, my 2016 MKC check engine light came on. The previous week I noticed that the engine hesitated slightly when it first started, but it drove normally. However, when the light came on, my husband took the vehicle to the dealership where we bought it in Dec 2019. We were shocked when we were told this was a very common problem with this type of engine, a 2.0 eco boost, and that the engine would have to be replaced due to coolant intrusion, at the cost of $9300! The vehicle only has 57,000 miles on it and has always been maintained at Prater Ford Lincoln in Calhoun GA. After some research I've found this to be a very well documented problem/engine design failure. Ford and Lincoln have refused any assistance in this matter. The local dealership where we purchased it has told us they won't provide any assistance either. The vehicle is currently in the shop, and the engine is being replaced. It was supposed to be completed 5 days ago. Why hasn't there been a recall? Even though there were no deaths or injuries in my case as well as the others on this site, the financial burden is immense! Since this is such a well-documented problem, there should be a recall on the affected engines, or at the very least some assistance should be provided by Ford and/or Lincoln to the unfortunate owners of these vehicles. Thank you.

Engin light came on, was diagenosed as coolent leaking in spark plug , or Bad head gasket.

Was at the Drive-thru ordering speaker and the car would not shift out of park and could not manually be shifted into neutral so the car could be moved. Drive-thru ordering window was blocked for 16 hyrs. Had to have the car towed with dolly. Vehicle was inspected by independent mechanic and found that the bushing was damaged.

The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust pipe. Upon inspection, the contact discovered a low coolant level. The vehicle was taken to an unknown dealer, who determined that there was coolant intrusion into cylinders #2 and #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

I purchased a 2016 Lincoln MKC 2.0 with 96k miles on it 2 months ago, and we just discovered a coolant leak into the first cylinder, causing a cracked head gasket. The engine needs to be replaced, and will cost $15k. Many other drivers have experienced this problem and reported it, and Ford has done nothing to correct the main issue. This problem is causing overheating of the engine, and could potentially cause injury if not fixed.

The contact owns a 2016 Lincoln MKC. The contact stated that upon starting the vehicle, there was heavy white smoke coming from the exhaust pipe. While driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal, with the check engine warning light illuminated. In addition, the contact stated that the engine was consuming an excessive amount of coolant, and there were no signs of a coolant leak. The vehicle was taken to an independent mechanic where the turbos, spark plugs, and fuel injectors were replaced; however, the failure persisted after the repair. The contact then scheduled an appointment with a local dealer for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 162,000.

We purchased the vehicle about a year and a half ago and about three months after we purchased it. The check engine light went on. We’ve had the vehicle into the dealership several times we’ve had the problem fixed supposedly twice we put in over $1000 in fixing it and now the check engine light came on again And the car stopped running saying it’s overheating. Took it to the dealership and now they say the car needs a whole new engine because they antifreeze is leaking leaked into the engine so they’re quoting us a $12,000 repair. This is a common problem in later models but obviously in the 2016 it’s also a problem.

Purchased 2016 Lincoln MKC from a Ford dealer in October with approximately 133k miles. Was a trade-in from August. The beginning of January on a very cold day while warming the MKC, the air stayed cold. Drove to work and back. That night added antifreeze as it was low. Next day on the way to work, shortly after leaving home the MKC started losing power and shaking. Couldn't pinpoint where the shake was coming from. A friend's husband is a master tech at the Ford dealership where I purchased it. I described the issues to him. He looked under hood. The antifreeze that was filled up the day before was completely empty. He could tell what the issue was. I called the dealership. Was initially told it would cost $10k-$12k to replace engine. Talked to several managers at the dealership. Called Lincoln Concierge. There was no recall for my vin. The design of my long block with the 2.0 Ecoboost was the same design as the vehicles recalled in 2017-2019. After a second call to Lincoln concierge, was told the vin specifics are based on the plants where the vehicles are made. I did get the MKC to the Ford dealership to do an official diagnosis and it was confirmed that there was coolant intrusion. This has been very disheartening. I'm not understanding why, if the engine is the same design flaw, there is no recall or assistance.

The contact owns a 2016 Lincoln MKC. The contact stated while reversing, the rearview camera image was distorted or black. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

Faulty rear camera system. When reversing the vehicle, the infotainment screen shows a turbulent gray static screen rather than a rear view of the vehicle. Extreme safety concern and hazard. Issue is recurring.

The contact owned a 2016 Lincoln MKC. The contact stated that while an employee was driving at an undisclosed speed, he observed smoke emanating from the engine compartment, prompting him to pull to the shoulder of the roadway. After a visual inspection, the employee observed flames emanating from the engine compartment. Local emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was filed, and injuries were reported. The employee was transported to an area hospital by EMT and treated for injuries to his right shoulder, right elbow, and right hip that he sustained while fleeing the vehicle. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V378000 (Engine), and the VIN was included, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

.I had 2 lights come on . First one said service advance trac. The second came on that hill assist start . The third no turn signal. I took it immediately to our Ford Lincoln dealer it Midland, Michigan. They have had it almost 3 weeks . The part supplier said it is out of stock and they have no idea when be in. I asked can you check with another dealership to see if they have one . He said they are out. I put a complaint into Lincoln they gave in a case# [XXX]. The driver that took us home said that, usually when the steering module goes out you can't steer the car. I was fortunate to get it to the dealership , very scared seeing I had no turn signals. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2016 Lincoln MKC has a recall. Recall was mailed to me and I called closest Lincoln dealership to begin process. Dealership stated part was on back order and I would get a call when it comes in. I called a few weeks later and still no luck. I attempted calling several times with no luck. Fast forward 2-3 months after calling, I’m driving with my son and out of nowhere the car begins to stall while driving and fumes start coming out from air vents. It was an awful and strong smell. As I pulled over the check engine and battery light came on. I had vehicle towed to dealership which they return with a catalytic converter code. I paid to get replaced and get a call that car is good to go, but recall part is still not available. Picked up my vehicle and didn’t make it more than .5 miles I realized my car is stalling and will not go past 40mph. Take it back, employees look dumbfounded and ask me to leave car and they will get back to me. I get a call a week later stating I need a pigtail connector and all will be fixed. They change it out, I go pick up my car and still same condition. Leave dealership and wait on another call stating it is a whole electrical wire harness which needs to be changed. I am Told last week that it would be $1900 to repair! I still do not have my car back and feel as if it is a guessing game at my expense!

Had a flat tire. Tire could not be removed. The tin caps on the lug nuts have swelled. The lug nut wrench that Ford provided would not fit over the lug nuts. The AAA service that came out to help, also could not remove the lug nuts. I don't know how I will be able to get the car inspected. I also don't know how I will be able to have the brakes services or replaced. A very serious potential catastrophe. The equipment that Ford includes, with a car, should be able to do its job. I along with many other people are left with a serious problem. This is a problem Ford is aware of and will do nothing. Many Ford owners have this problem.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

A gasket failed which allowed coolant to leak into the engine. Due to lack of coolant, two of the cylinder heads cracked and warping of the engine block occurred. No coolant in the engine could result in a engine seizure or fire which poses an extreme risk to one's safety. The check engine light came almost immediately before the cylinders started to misfire. 11/25/2023. The vehicle and components have been inspected by the dealers service department and the warranty inspector. The car needs a full engine replacement which only half is covered under the warranty. I am out of pocket the other half. See link regarding a current lawsuit the describes EXACTLY what happened to my vehicle: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, there was smoke entering the cabin through the vents. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the vehicle failed to exceed 40 MPH. The vehicle was taken back to the dealer, where it was diagnosed that an unknown brake part had melted, and the electrical system was damaged. The contact stated that the failure was related to NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was not contacted. The failure mileage was approximately 82,000.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Lincoln MKC. The contact stated that she started the vehicle and when she shifted the gear shifter into drive, the gear shifted into neutral instead. The contact stated that she noticed that the park mode light was displayed. The contact turned off and restarted the vehicle and was able to drive the vehicle to her destination. The contact stated when leaving her destination, the gear shifter would not shift into any gear and was inoperable. The contact stated that the failure had occurred several times. The vehicle was towed to the dealer and diagnosed with a failed cable shifter bushing. The contact was informed that the cable shifter bushing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 117,524.

The contact owns a 2016 Lincoln MKC. The contact stated while driving at an undisclosed speed, the vehicle shuddered and lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a general failure with the transmission. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to Customer Satisfaction Program: 20N07. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 58,000.

The contact owns a 2016 Lincoln MKC. The contact stated while driving at various speeds, the vehicle was overheating. The contact stated that he turned on the A/C to cool down the vehicle. The vehicle was taken to two independent mechanics, where the spark plugs, the two variable valve timing solenoids, and the turbo oil lines were replaced, and other unknown repairs were performed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine); however, the part to do the recall repair was not yet available. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond and was shuddering. The check engine warning light was illuminated. Additionally, the A/C started blowing hot air. The contact drove back to his residence. The local dealer was contacted and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed nor repaired. The contact stated that the vehicle was undrivable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 69,000. Parts distribution disconnect.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that after entering the vehicle, a message displayed on the instrument panel “Battery disconnected” and the vehicle failed to start. The dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 47,000. Parts distribution disconnect.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Planet Lincoln Dallas Love Field (7767 Lemmon Ave, Dallas, TX 75209) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Lincoln MKC. The contact stated that while opening or closing the front driver’s and passenger’s side doors, the contact heard an abnormal clicking sound in the front driver’s and passenger’s side doors. The mirrors also clicked erratically and inadvertently moved making it difficult to use while driving. No warning light was illuminated. The contact stated that while the vehicle was shifted into drive or reverse, the front driver’s and passenger’s side mirrors malfunctioned and inadvertently re-adjust. An undisclosed dealer was notified of the failure and informed the contact that the issue was a known issue however, the cause of the failure was not yet determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000. The VIN was unavailable. The contact is requesting a copy of report to make the appropriate edits.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.

Multiple times battery & engine coils have been replaced due to shortages in electric system.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My car has had an engine light that comes on goes off throwing a code for Cylinder One Misfire since January 2023. It was 'repaired' at the dealership that I bought it from and they replaced the spark plugs and the coil and that did not stop the light from coming on and going on. I took it to another service center in my town and had it checked one of the times that the engine light was on and they used a camera and ran it through the system and found nothing wrong. It has now started to consume large amounts of coolant but I am not seeing a leak on the ground. I do not know where the coolant is going, I am now worried that it is going into the engine. I did purchase a warranty on the engine with the car but the Lincoln Dealership nearest to me will not accept the warranty because it is not a Ford/Lincoln warranty. I don't know what else to do am at a loss.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Lincoln MKC. The contact stated that while driving at various speeds, the RPM was fluctuating. During the failure, the check engine warning light was illuminated, and the vehicle was decelerating. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 100.

The contact owns a 2016 Lincoln MKC. The contact stated that on three separate occasions, while driving at undisclosed speeds, the vehicle jerked and stalled. No warning lights were illuminated. The contact was able to restart the vehicle. The contact then smelled a burning odor throughout the vehicle. The vehicle was taken to the dealer where it was diagnosed that an unknown sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then received notification of the NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was made aware of the failure, but no further assistance was provided. The failure mileage was unavailable.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his daughter was driving at an undisclosed speed, a burning odor was detected. No warning light was illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was made aware of the failure. The failure mileage was approximately 155,000. Parts distribution disconnect.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Saw a recall on the internet

The contact owns a 2016 Lincoln MKC. The contact stated while driving approximately 35 MPH, he heard a sputtering and knocking sound coming from the engine compartment. The contact stated that the vehicle started to overheat. The contact stated that the check engine warning light was illuminated. The contact stated that the failure had become a recurring failure and that the vehicle had begun to consume an abnormal amount of coolant. The contact stated that the A/C had also begun to blow hot air while activated. Additionally, the contact stated that the vehicle seemed to be running at reduced power. The contact stated that for the vehicle to run normally he had to be sure that the coolant reservoir was full. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the coolant hoses and a valve needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that he contacted the dealer and was advised the failure was related to Technical Service Bulletin Number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 82,400.

The contact owns a 2016 Lincoln MKC. The contact stated that the engine fault message was displayed and there was a misfire in cylinder #4. The vehicle was taken to an independent mechanic who stated that the engine needed to be replaced and recommended he contact the dealer. The vehicle was taken to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 82,193.

The contact owns a 2016 Lincoln MKC. The contact stated that while the vehicle was parked and unattended, the vehicle caught on fire. The contact stated that the flames were approximately 15 feet high. There were no reported injuries. A police report was filed. The Fire Department extinguished the fire. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and was waiting on the police report to arrive. The failure mileage was approximately 120,000.

Hello my name is [XXX], SUNDAY FEBRUARY 26TH, 2023 @ 11pm-12am MY CAR SET ON FIRE WILL BEING OFF AND PARKED… We went out to a restaurant parked outside and our car set on fire 15 ft up the air. THANK GOD the car was NOT PARKED at home because the cops mentioned it could have had set fire on ALL my cars, and my house as well!! My mother who is under psychiatric treatment fainted when she heard the cops knock the house at 1 am and mention my car was on fire and they couldn’t reach me. (I had no signal) My sister was screaming, it was a terrible experience that has left them traumatized, as well as myself. The day before I spent the entire day with my nephew who is 3 years old.. this is a serious matter that Lincoln is not owning up to. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The car got on fire while being parked and turned off.

In 2019 I bought a used 2016 Lincoln MKC Reserve 2.0 Ecoboost Engine w 34K miles. In 4 years I've driven 11,400K miles. A few weeks ago my vehicle would not start. I had a tow to a Ford Retailer because the Service Tech at a Lincoln Retailer informed me they were backed up having 10 vehicles waiting to replace failed Ecoboost engines all with coolant leaks most likely I would need the same. After the $400 diagnostics I was told that I needed a new engine! Unlike the Lincoln Tech, Fords would not discuss anything about all the news, recalls or TSBs on Failed Ecoboost Engines. My Powertrain Warranty had recently expired well under mileage I would be responsible to pay. My MKCs decline happened suddenly and rapidly went downhill. First I noticed it was loud at start up which was odd and was running very rough. I checked underside and the rear to see if something was hanging and noticed a bluish gray smoke come out of exhaust for under a minute then then all symptoms cleared. Next for the 1st time a Check Engine Light came on which indicated a Misfire in Cylinder 4. Finally I had no heat in the cabin yet the engine was starting to overheat this time the Check Engine Light was blinking rapidly while driving at night in the freezing cold with my young daughter with me. It was very dangerous with supercold tempuratures being Winter in the NorthEast with icy roads. I started to smell a chemical burning odor. I have never experienced an overheating engine before in my life. I was scared and panicking not wanting to risk my engine blowing up or catching fire especially with my young child. I had no choice but to put all the windows down and pull over on the side of the road which had no sidewalks. The hood was very hot to touch. Next I am under the hood with a flashlight to check the fluids when I first became aware of the Coolant Reservoir was near empty, which explained the lack of heat and overheating. I owe $10k and it will cost $10k to replace Fords FAULTY Engine.

The contact owns a 2016 Lincoln MKC. The contact stated upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that there was a coolant leak into cylinder #3 and the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that they could not assist as the VIN was not included in a recall, and the vehicle was out of warranty. The failure mileage was approximately 78,000.

2016 LINCOLN MKC parked on driveway for over 24 hours, when my father was outside gardening he noticed smoke and flames coming from under the hood, the Fire Department was called who out the fire out and stated it was "totaled". Fire Department conducted their own investigation to determine the cause of the fire. The report returned indicating the "Engine" was the origin of the fire. Thank the lord my father was outside or our garage and house could have burnt down with all of us in it. THIS IS A HUGE SAFETY ISSUE!! I opened two claims with CarMax MaxCare Warranty which were denied. I have one case open with Ford Motor Company which is still pending. Car is currently at autoshop undergoing another diagnosis of the the orgin of fire for my CarMax MaxCare Warranty.

The contact owns a 2016 Lincoln MKC. The contact stated that while the vehicle was parked unattended in the garage, it caught fire. The fire department extinguished the fire. There were no reported injuries, property damage or police report filed. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance. The approximate failure mileage was 128,000. The contact stated the failure was related to NHTSA Campaign Number: 16V183000 (Engine And Engine Cooling).

Swollen lug nuts prevent use of correct wrench or supplied wrench to remove wheel. This means inability to change a tire. Needs to be warranted for lug nuts that do not swell.

have to jump car if sits over 3 days. then cruise control, no signal lights and menu instrument panel stays on trac.. mode bought vehicle in May 2021 this has happened 4 times and 2 new batteries later

Unknown. Fire started in engine while car was not turned on and parked.

Two things are a problem: 1) When adaptive or regular cruise control is set to a particular speed (any speed) and the increase speed (+) button is pressed once or pushed and held, the vehicle increases speed and does not stop unless cruise control is turned off or the brake pedal is pressed. 2) There are multiple problems associated with the SYNC system (maps no longer work, Bluetooth connection is spotty, delays when turning on and off the radio, system stays on after leaving the vehicle).

Today (6/18/2021) was a totally dry day with no precipitation here in Meade County, KY. Today at or about 7:00 PM, I went into the garage, got in the car, closed the driver's door, and put on my seat belt, started and put the car into drive, & moved the car out of the garage without incident. Once outdoors in the driveway, I immediately stopped the car, leaving the OEM FOB inside of the running car, I got out of my seatbelt, opened the car door and exited the car. Leaving the driver's door open, I went back into the garage to get something I had accidently left behind. I returned immediately to the car, got into the car, closed the door, and put on my seatbelt. When leaving the driveway, I noticed that the door ajar light came on. I immediately stopped the car, put it into park, and attempted to close and lock the door, but it would not close and lock. I attempted to close and lock the door several times using the OEM FOB, but it did not help. After a closer look at the driver's door lock on the outside of the car, it appears that the lock assembly is coming apart! This is the first time this has happened. As a result of this significant safety concern, I had to immediately park the car back into the garage and now it will remain parked until I can get it repaired. I noticed that other Ford products had similar lock failures, but thus far no recall has been issued for the 2016 Lincoln MKC. I am shocked! This lock failure could have cost me my life and the life of my spouse who was with me in the car. I hope that NHTSA will investigate my claim and issue a prompt recall for the 2016 Lincoln MKC. Again, my VIN number is 5LMCJ2C90GU[XXX] and the car has 60,036 miles on the odometer. Thank you.

PASSENGER'S SIDE HEADLAMP BECAME INOPERATIVE (BURNED OUT). UPON INVESTIGATION AT THE LINCOLN DEALERSHIP THEY NOTICED THE BULB WAS NOT FULLY SEATED. CLOSER INSPECTION REVEALED THAT ONE OF THE EARS THAT SPRING CLIP LOCKS TO WAS MISSING FROM THE ASSEMBLY. THERE WAS NO EXPLANATION OF HOW THE SPRING CLIP LOCKS WERE MISSING. CONCERN IS IN ASSEMBLY OF THIS VEHICLES THIS PIECE WAS NEVER ADDED. ONE COULD LOOSE A HEADLIGHT OR BOTH AT ANY TIME AND IN DARK CIRCUMSTANCES COULD BE A SAFETY CONCERN TO THOSE ON THE ROAD POTENTIALLY CAUSING AN ACCIDENT.

POWER STEERING FROZE UP INSTANTLY WHEN SUDDEN FLUID DROP IN SYSTEM. CAR COULD NOT BE STEERED TO SIDE OF ROAD. ONCE FLUID WAS PUT BACK IN RESERVOIR THE STEERING CAME BACK. THIS COULD HAVE CAUSE S FATAL ACCIDENT.

THE ENGINE STARTED STALLING WHEN CRANKING UP IN A PARKED POSITION, AFTER FILLING UP WITH GAS, BUT LATELY IT ALSO STALLS JUST WHEN CRANKING UP IN A PARKED POSITION. THE ENGINE LIGHT IS ON.

MY SYNC SOFTWARE WAS AUTOMATICALLY UPDATED FROM VERSION 2.3 TO VERSION 3.0, AFTER THAT UPDATE, MY VOICE RECOGNITION AND AUDIBLE NAVIGATION TURN-BY-TURN PROMPTS NO LONGER WORK. AFTER CONTACTING THE FORD HOTLINE I WAS INSTRUCTED TO TAKE THE CAR TO MY LOCAL DEALERSHIP. AFTER 5 HOURS DIAGNOSING THE PROBLEM, THEY CHARGED ME $100 AND INFORMED ME THAT I WOULD NEED TO HAVE THE APIM REPLACED AT AN ADDITION COST OF $800. I DID NOT HAVE THIS PART REPLACED. THIS HAS CAUSED A SERIOUS SAFETY CONCERN IN THAT I CAN NO LONGER USE HANDS-FREE MODE FOR CONTROLLING THE PHONE OR FOR ACCESSING OTHER VOICE ACTIVATED DEVICES SUCH AS NAVIGATION SYSTEM, NOR DO I RECEIVE AUDIBLE PROMPTS WHILE NAVIGATING. AFTER GOOGLING, I FIND THAT THIS ISSUE IS VERY COMMON . I FEEL THAT FORD SHOULD REPAIR THIS PROBLEM AT NO COST TO ME SINCE THEY WERE THE ONES THAT CAUSED THE PROBLEM DURING THEIR AUTOMATIC UPDATE.

WHEN VEHICLE IS SLOWED (EVEN SLIGHTLY) BY DEACCELERATING OR SPED UP BY ACCELERATING THE SHIFTING SUDDENING AND HARSHLY GRABS AND LURCHES EFFECTING VEHICLE STABILITY. THE IMPACT IS VERY PRONOUNCED AND AUDIBLY LOUD AT HIGHWAY SPEEDS. THE VEHICLE HAS ALSO LUNGED FORWARD AS SHIFTING OCCURS WHEN BRAKING JUST PRIOR TO COMING TO A FULL STOP. THIS HAS HAPPENED ON MULTIPLE DATES.

TL* THE CONTACT OWNS A 2016 LINCOLN MKC. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AND "SHIFT SYSTEM FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO JOHNSON'S BROTHER LINCOLN (7455 S GENERAL BRUCE DR, TEMPLE, TX 76502, (254) 773-5257) TO BE DIAGNOSED, BUT THE MECHANIC REFUSED TO ASSIST. THE DEALER DENIED THAT THE VEHICLE HAD A STALLING FAILURE AND SUGGESTED THAT THE BATTERY BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS AWAITING TO BE TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,850.

HAVE BEEN CALLING THE DEALER AND NOT RETURNING MY CALL.DELRAY MOTORS 561 454 1800 THERE IS A RECALL

WHEN ACCELERATING FROM A COAST THE VEHICLE JERKS AND BANGS INTO GEAR. AT TIMES IT FEELS LIKE THE VEHICLE WAS HIT FROM BEHIND. THIS HAPPENS ANYTIME WHETHER ON A CITY STREET OR HIGHWAY IN TRAFFIC CONDITIONS. FORD FIELD SERVICE ENGINEER WAS ABLE TO DUPLICATE THIS CONCERN BUT SAID IT WAS WITHIN THE PARAMETER OF THE VEHICLE BECAUSE IT HAPPENS AT LOW SPEED. I FIND THIS A NOT ACCEPTABLE ANSWER FOR A FAULTY TRANSMISSION.

OCCASIONAL VERY HARD SHIFTING AT LOW SPEEDS, AROUND 25-30 MPH WHILE LIGHTLY PRESSING ON THE GAS. FEELS/SOUNDS LIKE VEHICLE BEING HIT FROM BEHIND. DEALER CAN NEVER DUPLICATE THE PROBLEM.

I WAS INVOLVED IN A HEAVY FRONT END COLLISION - DURING THE COLLISION MY AIRBAG DID NOT DEPLOY. MY VEHICLE WAS IN MOTION, GOING ABOUT 45 MILES AN HOUR. THE VEHICLE IN FRONT OF ME SLAMMED ON IT'S BRAKES AND I COLLIDED WITH THEM. THE MAIN AIRBAG IN THE STEERING WHEEL DID NOT DEPLOY.

MY HUSBAND AND I ARE LEASING A 2016 LINCOLN MKC EQUIPPED WITH A 2.3 ECO-BOOST ENGINE. RECENTLY LOST POWER WHILE TRAVELING ON THE HIGHWAY AT 65 MPH WHICH WAS QUITE FRIGHTENING. ALSO OCCURRED TRAVELING UP THE STREET FROM OUR HOME WHILE GOING SLOWLY. CALLED THE DEALERSHIP WHERE PURCHASED AND WERE TOLD NOT ABLE TO DETERMINE THE PROBLEM. I FEEL UNSAFE DRIVING A VEHICLE WHERE SUCH A PROBLEM CAN OCCUR AT ANY TIME! WE WANTED TO DRIVE OUR NEW MKC TO OUR VACATION DESTINATION BUT OBVIOUSLY THAT'S NOT GOING TO HAPPEN.

THE DRIVERS SEAT IS VERY UNSTABLE WHEN TURNING CORNERS. THERE SEEMS TO BE 2 BLOCKS UNDERNEATH YOUR BUTT AND WHILE TURNING CORNERS OR WHEN YOUR WEIGHT SHIFTS IN THE SEAT THEY, SHIFT, POP UP, AND MOVE. YOU CAN HEAR AN AUDIBLE POP NOISE WHEN THIS MOVEMENT OCCURS. I'VE TAKEN THIS TO LINCOLN OF TROY (248) 905-6260 IN TROY MICHIGAN ON 2 OCCASIONS TO HAVE THIS CORRECTED AND SO FAR THEY HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM. I'M SCHEDULED TO TAKE THIS IN FOR A 3RD TIME TOMORROW. IT'S VERY UNSAFE WHEN YOUR TURNING A CORNER AND YOUR SEAT STARTS MOVING. THIS COULD VERY EASILY LEAD TO AN ACCIDENT. THE VEHICLE CURRENTLY HAS ABOUT 6500 MILES ON IT AND THIS HAS BEEN HAPPENING SINCE ABOUT 4000 MILES.

THE HEADLIGHTS ON DIM AND BRIGHT ARE CUT OFF FROM THE TOP DOWN BY THE TRIM AROUND THE FENDERS. WHEN YOU GO DOWN AN INCLINE ALL THE LIGHT IS BLOCKED AND IT IS VERY HARD TO SEE. IF FOCUSES ALL THE LIGHT RIGHT DOWN UPON THE ROAD IN FRONT OF YOU. ALSO WHEN THE LIGHTS ARE ON BRIGHT IS ALMOST AS BAD. NO VISION FOR VERY FAR OUT.