2015 Lincoln MKC Problems & Complaints

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention). The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.

The contact owns a 2015 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the vehicle stalled while coming to a stop. The contact stated that the fuel pump was struggling and lacked the power to adequately deliver fuel to the engine while the vehicle was idling. Additionally, the contact stated that there was an engine misfire while accelerating. The contact referenced NHTSA Campaign Number: 15V005000 (FUEL SYSTEM, GASOLINE); however, the VIN was not associated with the recall. The dealer was notified of the failure but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 153,000.

THE RECALLS ITS WAS BEFORE OF MY ACCIDENT NOW MY CAR ITS WORKS GOOD BUT CANT PASS BRAKE LIGTS INSPECTION DMV REQUIREMENT.

Vehicle unresponsive after sitting idol at traffic light. When trying to accelerate, no power. Vehicle was still running, but unable to accelerate. Finally able to accelerate after RPMs up to nearly 3000 rpms, and slow to respond and accelerate. Engine warning code on dashboard soon after. Error code is P0751, shift solenoid A performance stuck or off. Similar issue when under warranty in 2022 with 22,000 miles.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Lincoln MKC. The contact stated that visible air bubbles had formed inside the windshield glass. The contact stated that the bubbles were more prominent while driving in direct sunlight. The failure affected the visibility of the driver and was a safety hazard while operating the vehicle. The vehicle was taken to a dealer, but the contact was not offered any assistance. The manufacturer was notified of the failure but offered no assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 14V484000 (Visibility); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2015 Lincoln MKC. The contact had received a second notification from the manufacturer for NHTSA Campaign Number: 25V270000 (Back Over Prevention) that parts were available; however, the contact called a local dealer and was informed that parts were still not available. The contact had been calling for several months and was advised that the parts were still not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed. The contact had not experienced a failure.

I’m unable to address recall NHTSA 25V572, Ford program 25S89, a rear camera issue affecting my 2015 Lincoln MKC. The dealership made two attempts ordering parts on backorder to address the recall at my service appointment today. After receiving parts last week, Ford told dealers they do not recommend installing these parts to address the recall—the dealer also said they do not know the procedure or replacement parts Ford will recommend to address the rear view camera recall on a later date. They also believe Ford will now replace the entire camera vs replace components. I have no problem with the approach to replace the camera if that’s the case. And I also realize this is not the dealership’s fault; however, there is a huge disconnect and communication gap from Ford quality that must be addressed. It’s been challenging to order parts for this recall and wait months, only to discover Ford no longer knows how to address a fix my vehicle needs. I appreciate if NHTSA could investigate ongoing issues and delay for this recall. I’m happy to provide more details if necessary. Thank you!

The contact owns a 2015 Lincoln MKC. The contact stated that while the vehicle was parked, the front driver's side door failed to unlock as intended, which required the contact to enter the vehicle through the front passenger's side door and to crawl over to the front driver's side seat. The vehicle was taken to the dealer, and the contact was informed that the repair was not covered under warranty or recall. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V378000 (Engine). The contact stated that while the dealer was previously performing the recall repair, the dealer informed the contact that the battery monitor sensor was damaged. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 67,000.

A few months ago, the engine light came on. Multiple diagnostics confirmed a vapor leak. We were told if we didn’t fix it, it would affect nothing. Now, if we put gas in, the car struggles to start or won’t start. This happens all the time since April 2025. We looked at recalls and there were 2 with the fuel system that were apparently done. We feel that they may have been improperly repaired? The dealer service said this problem happens all the time with Lincolns. We’re afraid to put gas in the tank. We don’t know what will happen next? Car stopping at lights? Too much vapor coming out now? Repair is all over the place price wise wherever we check…but we don’t want to be stuck at a gas station or have someone light a cigarette near the car with gas vapor leaking out!

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back over prevention camera blacked out intermittently. The failure had become more persistent over time, and the system became inoperable. The dealer was contacted and confirmed that parts were not yet available. Lincoln White Plains (250 E Main St, Elmsford, NY 10523) was also contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 20,000.

This is my 3rd Ford/Lincoln vehicles that I have needed to replace ALL lugnuts due to 'swollen' lugnuts! I assure you that I am not soaking them in water. Give me a break. Make them address this issue already. I put in a complaint to NHTA for my prior vehicle without resolution. 200-300 dollars to replace. Lincoln complaint desk acknowledges the common complaint and only say that it has been brought to upper managements attention. We all are aware that they will do nothing about it until their hand is pressed! Just a note..prior to these wholesale lugnut problems, I replaced 1 in my 45+ years of driving. How many have you replaced? Cmon already. Rich

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 160,000.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that upon shifting into reverse(R), the rearview camera either displayed a blank or distorted image. The local dealer was contacted on several occasions and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back-over prevention camera had completely failed and no longer displayed a rearview image. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was unknown.

Hello my car has a shifting cable busing fault. It’s Campaign/NHTSA# 18S20/18V471 This is a previous recall issue on ford. But somehow it’s not showing up under my vin number. But I’m experiencing this exact issue and it’s a safety problem

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted while reversing. The vehicle was taken to the dealer, where the contact was informed that no failure was found. The vehicle was not repaired. The dealer was contacted several times and confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000.

I got out of work and went to start my car. At first it did not want to start, and it acted like the alarm system had an issue. I locked my car, then unlocked it with the key fob, and when it started, it ran rough and was smoking out of the exhaust. I turned it off and quickly checked the fluids. I noticed the antifreeze was low, and since I always carry fluids in the car, I filled up the reservoir and then tried to restart my car. It did the same thing, not wanting to start until I locked and unlocked with the key fob. I drove home, but the check engine light was on the entire time. The following morning, I started my car and it was blowing white smoke out of the exhaust. I turned it off and contacted a local auto repair shop. It had to be towed to the shop so as to not cause damage. The auto shop said it was the head gaskets and since there was a known problem with the coolant leaking, I would have to get a whole new (used) engine. The total would be over $8000. I called another repair shop to see if they would be willing to replace the head gaskets, and after they agreed, I had it towed to their shop. After diagnostics, (no negligence on my part) this shop also refused to just replace the gasket citing an ongoing class action lawsuit due to a known head failure, and the repair with a new engine would be over $9000. I had purchased an extended warranty (power train) when I purchased this vehicle, and it included seals and gaskets...so I thought I was covered for this problem. The warranty company refused to cover it since it was a head problem. I still have 2 years of payments left on this vehicle.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V270000(Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The rearview camera on my 2015 Lincoln MKC stopped working. The screen is either blank or distorted, which makes it unsafe to back up since I cannot see behind the vehicle. I have not yet gone to the dealer about this issue. I see there is an active recall (25V270000) for this problem, but my VIN shows no coverage.

BATTERY: THE BATTERY MONITOR SYSTEM SEEMS TO BE DAMAGED. IT KEEPS SHUTTING DOWN MY SYSTEMS SAYING TO PRESERVE BATTERY. AND WHEN AND IF MY SENSORS GO OFF, THEY HAVE A DIFFERENT SOUND AS IF IT'S NOT RECEIVING ENOUGH POWER TO NOTIFY ME OF POTENTIAL DANGER. ALSO, WHEN I'M LISTENING TO MY RADIO WITH THE ENGINE OFF, THE CAR SHUTS DOWN EVERYTHING GIVING A DISPLAY INDICATION THAT THERE'S SOMETHING WRONG WITH THE BATTERY AND ELECTRICAL SYSTEM. ALL SYSTEMS SEEM TO BE WEAKENED, AND LACKING FULL POWER AND FULLY ASSISTING IN WHICH IT WAS INTENDED AND DESIGNED. BACK-UP CAMERA: CAMERA CONSISTENTLY GOES BLACK OR BLANK WHEN I'M IN REVERSE. SOMETIMES IT DISPLAYS MOMENTARILY AND THEN BLACKS OUT UPON MY REVERSING. THERE HAS BEEN SEVERAL INCIDENTS WHERE I HAVE COME CLOSE TO HITTING SOMEONE BACKING OUT/UP/IN, AS THE REAR VIEW CAMERA WITH BLANK OUT WHILE DOING SO. ALSO AT TIMES THERE IS NO TOO CLOSE WARNING FROM THE CAMERA OR SENSORS AROUND. (NOTE) PLEASE BE ADVISED THAT THE ABOVE-MENTIONED DOES NOT IN ANY WAY CONSTITUTE, OR IS LIMITED TO THE COMPLETE EXPERIENCE AND OR EXPOSURE TO THE SAFTY ONGOING ISSUES THAT EXSIST. THANK YOU, FOR YOUR IMMEDIATE ASSISTANCE.

The back up camera does not work. I don't know the exact date when it began not working, but it's been many months. This may be due to a faulty electrical or computer system. Occasionally, an error message will appear on screen which states the obvious -- that the camera is not working -- and to contact the dealer. I received a recall notice in the mail on May 9, 2025, but the repair parts are still not available (August 22, 2025), which is 15 weeks after I received the recall notice. This is an excessive amount of time to wait. Since so much time has passed, it seems quite possible that the manufacturer does not intend to ever repair this defect as it is an older vehicle. This is worthy of investigation. At the very least, a status update should be given to owners.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rear-view camera image was distorted. No warning light was illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

On February 23,2025 I parked the car on our son’s driveway which has an incline at about 5:00pm. Over the next 5 hours the car moved backwards down the driveway to almost the end of the driveway where it stopped thankfully & didn’t go into the street where it could have been hit or hit someone walking past. I have the movement recorded on a ring video. I took it to our local Ford dealer to have it checked out & they couldn’t find anything wrong with the brakes & I showed them the video. They were stumped. I started to use the emergency brake since then & have not had a problem since. But I am uneasy about this situation since I have never had a problem with any other vehicle I’ve owned.

Coolant is being blown out of the cars tailpipe.Opon cranking .There's a lot of white smoke.Lately every three days I have to add antifreeze to the coolant reservoir. Car was inside of my yard and parked.

This complaint actually encompasses 3 of my Ford/Lincoln vehicles. I cared for the other 2 on my own. Every lug nut needs to be repaired before I can replace my questionable safe tires! This is a manufacturer defect! 3 vehicle needing every lug nut replaced is a joke!! The 'word' is that they are swollen!!! Absolutely nothing that I am responsible for. Please investigate. This is a scam and enormous injustice. I think I replace 1 lug nut in my prior 40 years of driving and was because it was broken!!!!

The contact owns a 2015 Lincoln MKC. The contact stated that upon inspection by the local dealer, the contact was informed that the lug nuts on all four wheels were swollen. The local dealer informed the contact that the lug nuts needed to be replaced before performing tire maintenance. The vehicle was not repaired. The lug nuts were OEM. The manufacturer was made aware of the failure. The failure mileage was approximately 54,135.

At 120000 miles the #3 cylinder on my 2.3 AWD 2015 Lincoln MKC blew the rings, causing the dealer to require an engine replacement for $11,000. I have spoken to several others with same engine defect. A class action lawsuit is in the works. Engine fires and unsafe driving conditions is what I was told to expect.

On multiple occasions when filling the car with gas the entire vehicle begins to shake and shuts off. There is no light or warning that comes on prior to this happening. During the malfunction a light on the left side of the control panel says to push the break for full power. However despite pressing on break it takes several attempts ( 5-10 ) to restart the vehicle. It stutter starts several times before starting and being forced into Drive. This only happens when re fueling. I have added gas treatments as suggested with no relief. Last night the car powered down completely when I arrived home. The lights would not come on nor would the key unlock the doors and the power locks would not work to unlock the doors. Although this did not happen on the road while driving, I am afraid for the possibility that it can. I will take the vehicle to be inspected as I see a similar complaint here but no specific recall for this issue .

There's a fuel system gas delivery malfunction. Vehicle can be inspected per request. Car won't turn on right after having gas pumped. In one occasion while stopped at a red light the vehicle started making this strange loud noise on and off. I had to pull over at a parking lot nearby. The car also had a rolling motion feeling, the speed dial would be moving from 0-2 on its own while being stopped. My husband inspected the car and with a diagnostic device got error code P1450. There are existing recalls for same fuel gas problem for the same make and model and year as our vehicle but our VIN number isn't included in those recalls. My check engine light first showed up mid or late February 2024 and early this month is when my car started showing problems, once while on the road and the other instances after pumping gas.

The contact owns a 2015 Lincoln MKC. The contact stated that after driving at undisclosed speeds, pulling into a gas station, and turning off the vehicle, the vehicle failed to restart. The instrument cluster warning lights were illuminated. The lights on the shifter cable failed to turn off. The vehicle was towed to the local dealer, where it was diagnosed that the shifter cable bushing needed to be replaced. The vehicle was repaired. The manufacturer was contacted and informed the contact there was no recall coverage for the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 51,445.

The contact owns a 2015 Lincoln MKC. The contact stated that an independent mechanic had replaced the battery and the alternator twice due to battery drainage failure; however, the failure persisted. The contact stated that the vehicle required to be jumpstarted regularly. Additionally, the contact stated that the passenger's side running light and side-view mirror light, and the tailgate release button were inoperable. The vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: 23V378000 (Engine) was performed; however, the failure persisted, and the windshield wiper motors failed after the recall repair. The contact stated that the electric parking brake engaged intermittently while driving. The contact stated that the failure caused him to pull to the side of the road, to shut off and to jump-start the vehicle to continue driving. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 58,000.

The steering assist warning message came on and power steering failed twice in less than a week's time on my 2015 Lincoln MKC. It first happened while turning left and later in a parking lot at low speed shortly after I’d started the car. I could have had an accident had someone been behind me. I could not even steer the car into my driveway. Oddly, the problem would go away after turning the car off and restarting a short while later. Nonetheless, it's dangerous. I took it to a Lincoln dealer, and the problem did not resurface during a diagnostic test or test drive - and no malfunction codes came up. So, I was asked if I wanted to come back and get it or they keep it a few more days to see if the issue came back. I went to pick it up, and no sooner than I turned it on to leave the lot, it did it again. They kept the car, but it was end of day so there is no word yet. Other owners of MKCs, MKTs and MKZs are reporting the same problem, with no real fix. They also took this car to the dealer a year ago to address the current recall issue, but they have yet to fix it, saying they do not have the part and would call me when they do.

Out lf nowhwere with 68,000 miles on my vehicle the transmission basically failed about 12 miles from my house. A wrench came on and by the time I made it home I could barelt make it up the driveway. For this mileage this is ridiculous and I have read online about many other people reporting the same issues.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was returned by the dealer to the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Lincoln MKC. The contact stated that she had refueled the vehicle at the gas station. The contact stated that upon attempting to start the vehicle, the vehicle shuddered while starting and shut off independently. The contact stated that she restarted the vehicle and continued driving; however, the failure recurred while driving. The contact stated turned on the hazard lights and restarted the vehicle. The contact was able to continue driving. Additionally, the contact stated that the failure had been recurring while driving at various speeds. The check engine warning light was illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Numbers: 15V005000 (Fuel System, Gasoline) and 14V525000 (Fuel System, Gasoline). The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Numbers: 20V331000 (Latches/Locks/Linkages) and 23V378000 (Engine) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Lincoln MKC. The contact stated while the vehicle was parked, the vehicle failed to start as needed. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine). The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.

The contact owns a 2015 Lincoln MKC. The contact stated that while driving, there was an abnormal burning smell detected. The check engine light was illuminated. The vehicle was taken to another local dealer, AutoNation Ford Jacksonville (10720 Philips Hwy, Jacksonville, FL 32256), who was unable to determine the failure but changed a fuse. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine ). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was unknown.

The contact owns a 2015 Lincoln MKC. The contact received a recall notification of the NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The fuel system hasdid also the water pump and the AC unit.

The contact owns a 2015 Lincoln MKC. The contact stated that the vehicle failed to start, and the dealer had replaced the battery twice within four years. The contact later received notification of NHTSA Campaign Number: 23V378000 (Engine); however, the part to do the recall repair was not yet available. The local dealer and other unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Rear camera operates irregularly. Sometimes camera works and sometimes it doesn’t. When shifting into R, we never know if rear camera will work or not. This is a very unsafe condition as it limits our ability to view images behind us when backing up. Vehicle is available for inspection upon request. Camera has not been inspected by a service center due to cost of repair or replacement.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and was not able provide an appointment because parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

After driving the car for several hours, the car will all of a sudden stall after waiting a a stop light or idle. When pushing the accelerator taking off from a stop, the the car bucks and stalls. The code the Ford dealer read off the diagnostic tablet was P0087... I just got my car back from the Ford dealer without a repair, because they could not replicate the problem. The tech only drove it 22 miles, and I told the service manager that I expect it to stall again, which it did after 2 days of driving. The car has to be running for a while for this to occur. Stalling in an intersection is dangerous! Oxygen sensors have been changed 4 times, and each time black and sooted. MAS, MAF, fuel pressure sensors have been changed. Something is causing the O2 sensors to go bad. Fuel injection cleaning was suggested. One mechanic mentioned PCV valve could be an issue. I drive about 1200 miles per week city driving.

My car shakes and hesitates at times, especially when going uphill or when it is attempting to shift gears. This has put me and my passengers at risk as my car will not pick up, and other vehicles behind me have been forced to brake suddenly or swerve as my car has become an obstacle in front of them. I've been told that it's the transmission. I've also been told that this is a VERY common problem with 2015 Lincoln MKCs and that Lincoln knows about it but REFUSES to issue a recall. He knows of at least 4-5 Lincoln MKCs that have this problem--and he is a small repair shop. Car owners should not be forced to pay thousands of dollars for a new transmission when Lincoln knows that this is a problem specific to the 2015 Lincoln MKC. This happens all of the time and has been occurring for quite a while now.

I have put 2 New Batteries in and it keeps going down.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owned a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine Failure. Car had a rough idle one day, and then started to sputter while driving on the highway and threw a check engine light. Smoke blew out of the back of the vehicle and vehicle lost speed rapidly while on highway.

The contact owns a 2015 Lincoln MKC. The contact stated that while the vehicle was at the dealer for routine maintenance, the dealer determined that the transmission needed to be replaced. Additionally, the vehicle was jerking while driving. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

This vehicle with less than 100,000 miles, that is less than 8 years old has an engine failure. This is due to a design defect which is known to Lincoln and Ford Motor Company as they have a technical service bulletin in regards to the coolant intrusion and engine failure. Lincoln is doing nothing to help fix the car with a faulty engine. This car will sputter when accelerating.

Transition stalls when cold

Vehicle will not engage gears; It remained in Park

The contact owns a 2015 Lincoln MKC. The contact stated while driving approximately 65 MPH the vehicle started losing motive power. The contact depressed the accelerator pedal and the vehicle failed to respond. The contact pulled off the road and turned off and restarted the vehicle; however, the failure recurred. The contact stated that the wrench symbol was displayed. The contact stated that the vehicle was losing motive power and slower speeds; however, while depressing the accelerator pedal the vehicle was jerking while the RPM was increasing. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and had not been repaired. Additionally, the contact stated that she had experienced a failure of the rear passenger’s side seat belt which started to tighten independently while her child was in her car seat and restrained by the belt. The contact stated that she had to cut the seat belt webbing to the disconnect button on the belt buckle. The manufacturer had not been informed of the failure. The failure mileage was approximately 118,000.

Automatic shift lever bushing broke disconnecting the shifting cable from shift arm. Immediately disabled vehicle while in motion. There has already been a recall for this for Ford products of this era, why not Lincolns? Very dangerous if this had happened at high speed!

The contact owns a 2015 Lincoln MKC. The contact stated that while she was unlocking the door, she noticed that the black plastic covering over the keyless entry pad located on the door frame was cracked. The contact stated that the keyless entry pad location on the passenger side had also begun to crack. The contact stated that the crack lines had spread and had the appearance of a spider web on both keypads. The contact was concerned that water could leak into the keypad and short circuit the pad. The contact had taken the vehicle to a local dealer, where it was diagnosed that the keypad panels needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 61,000.

Had one headlight issue for months that I knew about. Told BCM issue but the BCM for this vehicle has been discontinued. Was pulled over by the police only to be told the taillights are out. Took it back in and was told electrical issue that the dealer needed to address. Already knew it was the same issue, the BCM. Unfortunately, I have to get rid of this car, and it is still being sold. This car should be labeled a lemon as you will not pass an inspection once this happens and the part needed is no longer available, or repairable.

Our car is in excellent running and cosmetic condition. It has been well maintained and garaged and never in an accident. Recently my wife was driving and was getting angry gestures, honking, and yells from other cars. She discovered that her breaklights and blinkers were not functioning. It is an intermittent problem. It took the ford dealer multiple days to be able to recreate the problem. They state that the BCM needs to be replaced, but that it is a discontinued part that they cannot fix. It was discontinued in 2016. They also said they have at least one other car at their dealership with the same issue. I don't understand how they can just wash their hands of a safety issue for a car that is less than 7 years old.

When the weather is hot (over 85F), the backup camera and alerts randomly stop working. The screen either goes black or moves up in multiple frames.

The contact owns a 2015 Lincoln MKC. The contact stated that while the wife was driving into an intersection the vehicle crashed into a second vehicle. During the crash, the front of the vehicle was severely damaged but only the front driver air bag located under the dashboard console had partially deployed. No other airbags in the vehicle were deployed to provide protection to the driver. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. During the crash, the vehicle was destroyed. The cause of the failures was not determined. The manufacturer and local dealer were contacted regarding the failure. The failure mileage was 75,000.

Driver side Headlight goes on and off. Signal light not working. Dealership said new BCM is needed and unfortunately they have been discontinued/obsolete for this vehicle

Left headlight goes on and off. Dealer can’t find the problem. Has offered different very expensive options to see if it would work. One part that was told may be needed is the body control module which Lincoln and Ford has discontinued. Told they can try replacing the entire assembly but would not guarantee a fix. This repair is costly. Was then told I may need to purchase a new car instead of the dealer trying to resolve the problem. Car will not pass inspection if this is not fixed.

The contact owns a 2015 Lincoln MKC. The contact stated while driving at slower speeds and attempting to accelerate to 20 MPH, the accelerator pedal was depressed but the vehicle failed to respond. There was no warning light illuminated. The contact stated that the failure reoccurred several times while driving at slower speeds and while driving from a complete stop. The vehicle was taken to the dealer where the transmission software was updated three times. However, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

Drivers side headlight intermittently goes on and off. Signal light does not work when this happens. Have been told that headlight control module would need to be replaced, but Lincoln and Ford no longer has the part.

The contact owns a 2015 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to the dealer where it was diagnosed with a defective transmission pump. The dealer informed the contact that the transmission needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 53,000.

Had to replace all 20 lug nuts at one time on my 2015 Lincoln MKC; described as swollen; "ACPZ *1012*H 247886 Nut

The contact owns a 2015 Lincoln MKC. The contact stated that after purchasing the vehicle, it was discovered while driving 35 MPH, that the steering wheel would stiffen and become difficult to turn in either direction. Additionally, while making a left turn there was a cracking sound coming from the steering column. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 122,000.

Vehicle year is listed as recalled under NHTSA recall 15V005 but not included based on production date. After starting vehicle and navigating into moving traffic, vehicle exhibited identical symptoms (stopping unexpectedly while in motion, no force to gas pedal, slowing to a stop/locking up as if in acc mode). Check engine light illuminated, vehicle restarts after full shut down and drives. Upon next subsequent start up vehicle stops unexpectedly at random and requires full restart all while in motion. Evaluation by licensed technician reviewing vehicle code lists fuel pump failure identical to recall specifications. High risk as shut down is unexpected and occurs while in motion among other vehicles at speeds at or above 5mph

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The contact stated that the rear driver's side door failed to open as needed. The dealer was made aware of the failure but informed the contact that she would need to pay for the diagnostic test and repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

Cheap two piece lug nut design. The outer shell of the lug nut deforms to the point you can not remove the lug nut. If you get a flat tire you can possibly be stranded due to these defective lug nuts.

The fuel pump/sensor. My vehicle died (steering column locked as well) while in motion on a busy highway. I took it to the Ford dealership and they replaced the sensor. After I picked it up from the dealership, my car died again on the same highway only this time I was in the middle of turning into oncoming traffic. I could not start my vehicle for several minutes. On both occasions, there were no signs or indications of pimp failure. The check engine light came in after the car stalled and. died. This time the dealership installed the whole control unit, sender and pump ASY and gasket. I have copies of invoices and parts.

The contact owns a 2015 Lincoln MKC. The contact stated that while stopped at a red traffic light, the vehicle stalled without warning. The contact was able to restart the vehicle each time after the stall. The vehicle was taken to an independent mechanic, but the failure could not be diagnosed since there was no fault codes retrieved. The independent mechanic informed the contact of NHTSA campaign number: 15V005000 (Fuel System, Gasoline) however, the Vin was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.

The contact owns a 2015 Lincoln MKC. The contact stated that the rear driver’s side and rear middle seat belts failed to latch properly when the two passengers attempted to latch the seat belts into the seat belt buckles. The vehicle was taken to the dealer and the dealer inspected the vehicle and informed the contact that she would need to pay for the seat belts replacement. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The approximate failure mileage was 39,000.

All safety warning systems - blind spot, cross traffic, etc work through the vehicles FRONT DRIVER & PASSENGER speakers only . The MKC THX Certified system amplifier stops sending sound to the front speakers and drivers do nit get warnings causing significant safety risk.

WHEN STARTING THE VEHICLE THE WRENCH LIGHT APPEARS AND ALSO THE ADVANCE AUTOTRAC WARNING. ALSO MY SIGNAL LIGHTS BLINK VERY FAST. THEY BOTH GO OFF FOR AWHILE AND THE SIGNAL LIGHTS BLINK SLOW AGAIN, BUT WILL REAPPEAR ONCE STARTING THE VEHICLE AGAIN. CAR SEEMS TO STALL WHEN THIS HAPPENS. DEALER SAYS THEY CAN'T FIND AND ISSUE AND BULBS SEEM TO WORK FINE.

I'VE BROUGHT MY CAR BACK NUMEROUS TIMES FOR THE SAME PROBLEM, A PROBLEM THAT BEGAN WITHIN THE FIRST MONTH OR PURCHASE. I'VE ASKED FOR DOCUMENTATION OFF ALL THE 'REPAIRS' TO NO AVAIL. SOME OF THE WAYS THE PROBLEM PRESENTS ITS SELF INCLUDE THE FOLLOWING- SOON AFTER STARTING THE CAR & BEGINNING THE DRIVE IT COMPLETELY STALLS AND SHUTS OFF, IT COULD TAKE NUMEROUS TRIES BEFORE RESTART. OR OTHER TIMES WHILE DRIVING IT SUDDENLY SLOWS DOWN AND SHUTS OFF IN THE MIDDLE OF TRAFFIC, WITH MY CHILDREN IN THE CAR, THIS HAPPENED AND IT WOULD NOT RESTART! I HAD TO PUSH IT TO THE ADJACENT GAS STATION AND WAIT ALMOST 2 HOURS FOR DEALERS REPAIR TO SEND A TOW TRUCK. THE OTHER WAY THIS ISSUE MANIFESTS ITSELF IS AFTER FILLING THE TANK WITH GAS. IT STARTS, SPUTTERS AND SHUTS OFF! THE LAST TIME I BROUGHT IT IN THEY REFUSED A RENTAL, TOOK ABOUT 6 WEEKS TO REPAIR. I HAD TO PAY OUT OF POCKET FOR A RENTAL. THEY FINALLY REIMBURSED ME BUT IT TOOK WEEKS AFTER THE 6 WEEKS OF SHELLING OUT WELL OVER $1,000

MOLD AND MELDEW

MY LINCOLN MKC 2015, IS USING TO MUCH GAS IS THERE SOMETHING CAN BE DONE, I DRIVE FROM FORT WAYNE, IN TO DETROIT, MI I USES 3/4 TANK OF GAS. I SHOULD ONLY USE 1/2 RANK OF GAS. PLEASE HELP

ON FEBRUARY 11, 2020 MY 2015 LINCOLN MKC HAD BEEN SITTING STATIONARY IN MY GARAGE FOR 26 HOURS WHEN THE ENGINE SPONTANEOUSLY CAUGHT FIRE. I OPENED MY GARAGE, SMOKE WAS POURING OUT AND THERE WERE FLAMES COMING OUT OF THE HOOD AT THE WINDSHIELD LINE. THE CAR HAD JUST TURNED 40,000MILES, WAS CERTIFIED PREOWNED, SERVICED AT LINCOLN DEALERSHIP WHERE IT WAS PURCHASED. AFTER THE FIRE FIGHTERS LEFT, THE BATTERY CONTINUED TO SMOKE UNTIL A WIRE WAS DISENGAGED.

VEHICLE WON'T START DUE TO DISCHARGED BATTERY.

THE SPEEDOMETER DOES NOT REFLECT THE CORRECT SPEED. GENERALLY, THE SPEEDOMETER WILL SHOW A SPEED 5MPH FASTER THAN THE ACTUAL SPEED OF THE VEHICLE. IN MOTION, HIGHWAY OR CITY DRIVING.

WHEN THE CAR SIT IN THE SUN OR IN DIRECT HEAT TOO LONG, THE BACK-UP CAMERA WILL NOT WORK AND ON THE NAVIGATION SCREEN, IT WILL SAY CAMERA NOT WORKING, CONTACT DEALERSHIP. WHEN I PULL IN MY GARAGE AND OR THE TEMPERATURE OF THE CAR COOL DOWN, THEN THE CAMERA STARTS BACK WORKING. IT ONLY DO THIS IN THE SUMMER TIME. IT'S GOING ON A SEVERAL YEARS OF DOING THIS. THE MOST DAY THAT THIS HAPPENED WAS ON 5/20/19. I TOOK IT TO THE DEALERSHIP BACK IN 2017 AND THEY WANTED ME TO SHOW PROOF THAT DAY BUT IT DIDN'T HAPPEN THAT DAY. DEALERSHIP HAVE RECORD OF ME REPORTING THIS.

I AM DRIVING IN THE CAR AND THE CAR IS TURNED OFF, THE CAR IS SOMETIMES DRIVING AND THE CAR STOPS AND THE CAR IS SLOWED DOWN, THE TRANSMISSION IS THE FIFTH TIME I TAKE IT TO THE DEALER AND IT RETURNS TO THE DAME PROBLEMI AM AFRAID OF CRASHING BECAUSE THE CAR STOP WITHOUT WANTING

ON 5/18/19, CAR WAS SITTING OUTSIDE ALL DAY. THE TEMPERATURE REACHED95 DEGREES THAT DAY. THAT NIGHT AS I WAS LEAVING, I DECIDED TO OPEN THE SUNROOF AND WHEN I HIT THE BUTTON, THE PANEL WOULD ONLY OPEN 1/2 INCH. I THOUGHT SOMETHING WAS BLOCKING IT SO I CLOSED IT BACK. WHEN I DID THAT, THE INSIDE SUNROOF PANEL MATERIAL STARTED WRINKLING UP. I PROCEEDED TO OPEN AGAIN AND THE SAME THING HAPPENED. I LEFT IT ALONE UNTIL THE NEXT DAY. I TRIED OPENING IT AGAIN AND THE NEXT TIME I HEARD SOMETHING SNAPPED. AS I WAS INVESTIGATING THE INSIDE PANEL, IT HAD RIPPED. IT LOOKED AS THOUGH THE SUN HAD MELTING THE PLASTIC AND AS IT COOLED, WHEN THE SUNROOF OPENED, IT RIPPED THE INSIDE PANEL COVER. NOW, THIS HAVE TO BE REPLACED. THERE NEED TO BE BETTER ANOTHER TYPE OF MATERIAL THAT'S NOT AFFECTED BY THE SUN AND ALSO A BETTER TINT TO PROTECT THE GLASS FROM GETTING TO HOT AND CAUSING TRAPPED HEAT TO MELT PLASTIC AND/OR ADHESIVE TO COME APART. THIS IS A HAZARD IF THE SUNROOF CAN'T OPEN IF FIRE, CRASH, OR SMOKE IS TRAPPED INSIDE THE VEHICLE. I HAVE A INFANT AND TWO DOGS THAT RIDE IN THIS VEHICLE.

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO GREAT LAKES FORD OF MUSKEGON (LOCATED AT 2469 E APPLE AVE, MUSKEGON, MI 49442, (231) 777-2750) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE O2 (OXYGEN) SENSOR WAS REPLACED, BUT THE FAILURE RECURRED. SEVERAL OTHER UNKNOWN DEALERS ALSO DIAGNOSED THE VEHICLE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V006000 (ELECTRICAL SYSTEM) OR 15V005000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

SINCE I PURCHASED THIS VEHICLE IN SEPTEMBER OF 2018 IT HAS BEEN TOWED TO THE DEALER TWICE AND I HAVE DRIVEN TO THE DEALER 3 TIMES. THE BATTERY CONTINUES TO GO DEAD AFTER I PARK AND LOCK THE VEHICLE IN MY GARAGE. I HAVE WENT INTO THE GARAGE AND THE VEHICLE LIGHTS WOULD COME ON WITHOUT THE KEY FOB. I HAVE HAD THE BATTERY REPLACED AND IT CONTINUES TO HAPPEN. MY CAR IS AT THE DEALER AS I WRITE THIS COMPLAINT. LINCOLN STATED THAT: THEY CHECKED FOR LIGHTS COMING ON COULD NOT VERIFY AT THIS TIME CHECK OASIS AND NO SYMPTOM FOR CONCERN LET SIT OVER WEEKEND AND STILL NO LIGHT CONFIRMATION. NO PROBLEM FOUND AT THIS TIME3/5/2019. 3/17/2019 VEHICLE RIGHT BACK AT THE DEALER SAME PROBLEM.

THIS HAS HAPPENED 2XS WITHIN THE LAST 4 WEEKS. CAR ONLY HAS 49,000 MILES. CAR STARTS TO SHAKE WHEN DRIVING SPEED OF 50 MILESHR APPOX. THEN CAR SHUTS OFF, NO BRAKES, AND CANNOT STEERING. DRIFTED TO THE SIDE OF THE ROAD. TRIED TO START..IT DID START UP AGAIN AFTR 5 MINUTES. HAD IT INTO 2 DEALERS(LINCOLN) AND COULD NOT FIND A PROBLEM, NO COMPUTER ERRORS ABOUT WHAT HAD HAPPENED. NOW CAR HAS BEEN IN ANOTHER DEALER GARAGE FOR 8 DAYS. CANNOT FIND THE PROBLEM. AFRAID TO DRIVE ON THE HIGHWAYS. NEED THIS ADDRESSED BEFORE SOMEONE GETS KILLED. NEED HELP WITH THIS!!

MY VEHICLE HAS HAD 4 INSTANCES WHERE IT WILL NOT START AND VEHICLE NOTES THAT THE BATTERY IS LOW. THIS HAS LEFT ME STRANDED AND NEEDING A TOW OR JUMP. DEALERSHIP HAD BEEN UNABLE TO DETERMINE THE DRAW AND HAD REPLACED THE BATTERY BUT ISSUE HAS OCCURRED SINCE. I HAVE CONTACTED LINCOLN BUT THEY HAVE NOT BEEN ABLE TO ASSIST WITH GETTING THIS FIXED AS IT IS AN INTERMITTENT ISSUE. THE CAR HAS FAILED TO START AT THE DEALERSHIP ONCE. A SEARCH ONLINE WILL SHOW THIS IS A COMMON ISSUE AND NO ONE HAS FOUND A SOLUTION TO THE PROBLEM.

SPONTANEOUS ACCELERATION WITHOUT OPERATOR ERROR OR PARTICIPATION WHILE THE VEHICLE WAS IN MOTION. CRUISE CONTROL WAS NOT ON AT THE TIME. THE VEHICLE JUST ACCELERATED ON ITS OWN. ALSO, WINDSHIELD WIPERS INCREASED IN SPEED WITHOUT OPERATOR PARTICIPATION. EACH OCCURRENCE WAS UNRELATED WITH THE OTHER.

TAKATA RECALL

ON APRIL 14, 2017, AT 9:10 P.M., ON MY WAY HOME, I PULLED UP TO OUR TOWNHOME MAIL BOX CENTER, PUT MY CAR IN PARK, UNHOOKED MY SEAT BELT AND GOT OUT OF THE CAR IN ORDER TO GET MY MAIL. I LEFT MY CAR DOOR OPEN AS I WAS ONLY GOING TO GET THE MAIL AND GET BACK IN, AS I HAVE DONE THOUSANDS OF TIMES. RIGHT AFTER I GOT OUT OF THE CAR, I REALIZED THE CAR WAS ROLLING BACK. INSTINCT HAD ME RUNNING AFTER THE CAR TRYING TO HOLD ON TO THE DOOR IN AN ATTEMPT TO GET BACK INTO THE CAR AND PUT MY FOOT ON THE BRAKE. I GOT AROUND THE DOOR BUT COULD NOT HOLD ON. THE DOOR KNOCKED ME BACKWARDS ONTO THE STREET AND THE CAR PASSENGER FRONT TIRE RAN OVER MY LEFT FOOT AND MY RIGHT THIGH. I HAD A SEVERE LACERATION ON THE BACK OF MY HEAD THAT REQUIRED 2 STAPLES. I ALSO HAD A BROKEN LEFT TOE AND A SEVERELY BRUISED FOOT AND ANKLE. MY RIGHT THIGH SWELLED TO AT LEAST DOUBLE ITS SIZE WITH BAD CONTUSIONS. KNEE BECAME VERY SWOLLEN, ESPECIALLY IN THE BACK ALSO WITH BAD CONTUSIONS. RESIDUAL EFFECTS ARE STILL IN EXISTENCE WITH PAIN IN MY LEG AND CONTINUED SWELLING. THANKFULLY, THE CAR VEERED TO THE LEFT AS IT ROLLED DOWN THE STREET AND HIT INTO A ROCK WALL IN THE COMPLEX. THEREFORE NO ONE ELSE WAS INJURED AND NO PARKED CARS WERE HIT. I TOOK THE CAR TO THE DEALERSHIP WHERE I LEASED IT ON MAY 3, 2018 AS I WAS TOO INJURED PREVIOUS TO THAT TIME TO GO OUT. THE SERVICE MANAGER WROTE UP THE INFORMATION ABOUT THE ACCIDENT AND SAID HE WOULD BE SUBMITTING IT TO THE FORD MOTOR COMPANY. THEY HELD THE CAR UNTIL JUNE 7, 2017 WHEN I WAS TOLD THAT FORD WAS DENYING MY CLAIM OF FAULT WITH THE CAR. SINCE IT WAS LEASED, I HAD NO RECOURSE EXCEPT TO HAVE THE CAR FIXED AND CONTINUE TO DRIVE IT. I WAS SCARED EVERY DAY I DROVE THAT CAR UNTIL I GOT RID OF IT FOR ANOTHER TYPE CAR.

I AM THE OWNER OF A 2015 LINCOLN MKC WITH 50,406 MILES WITH A BAD TRANSMISSION. THE CAR WOULD 'JERK' AS IT AUTOMATICALLY SHIFT INTO GEAR WHEN DRIVING ON A HIGHWAY OR ON A LOCAL ROAD. THIS IS A SERIOUS PROBLEM FOR ANY DRIVER.HAVING A 2015 MODEL CAR WITH 50,406 MILES HAVING A TRANSMISSION REBUILT, THE SAFETY OF THIS CAR NEED TO BE INVESTIGATED.

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY WHILE THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO MAJOR WORLD (43-40 NORTHERN BLVD, LONG ISLAND CITY, NY 11101, (866) 614-2884) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,900. *TT CONSUMER STATED AIR BAG LIGHT ON AND OFF. UPDATED 10/19/18*JB

MY LINCOLN IS EATING WAY TO MUCH GAS. I SEE THAT THEY HAD A RECALL ON THE PUMP FUEL AND I AM TRYING TO FIGURE OUT IF THIS IS A PROBLEM. I CAN FILL UP MY TRUCK AND GO A COUPLE OF BLOCKS AND I HAVE TO FILL UP MY TRUCK WITHIN TWO DAYS.

GAS TANK WOULD SUCK IN AIR, BEGIN TO RUN VERY RUFF AND THEN STALL. WOULD HAVE TO OPEN THE GAS DOOR AND PUSH THE SEAL OPEN IN ORDER TO ALLOW AIR INTO THE TANK.

THE MANUAL LIFT GATE WILL NOT ALWAYS OPEN. WHEN IN DRIVE OR IN PARK WHILE TURNED OFF, THERE IS A SOUND COMING FROM THE LIFT GATE LIKE IT IS TRYING TO FUNCTION.

HATCH BACK WON'T OPEN WITH KEY DASH BUTTON OR MANUALLY. NOW CAR IS UNABLE TO START. WILL NOT ALLOW GEAR CHANGE. LIGHTS FLASH. INTERIOR LIGHTS DON'T COME ON WHEN DOOR IS OPENED. TOWING TO FORD DEALER. CAR WAS IN GARAGE AT STANDSTILL. LOCK RECALL PERFORMED 5DAYS AGO.

MY MKC WAS ONE OF THE FIRST MANUFACTURED. IT CAME WITH MICHELIN TIRES. AT 33,000 MILES I HAD TO REPLACE A TIRE DUE TO A NAIL IN THE SIDEWALL- IT TOOK THE DEALER 3 WEEKS TO FIND ONE. TODAY I WAS JUST TOLD TWO MORE TIRES NEED TO BE REPLACED ON THE CAR BUT THEY ARE NOT AVAILABLE!1 UNBELIEVABLE! I HAVE A 2015 CAR THAT CAN'T BE DRIVEN BECAUSE THEY USED MICHELIN TIRES THAT CAN'T BE BOUGHT! LINCOLN SHOUL DBE MADE TO PAY FOR UPGRADED TIRES FOR ALL 4 WHEELS NOW PLEASE- I CAN'T WAIT FOR WEEKS TO GET A TIRE!

CONTINENTAL TIRES NUMBER 235/50 R18-97H M-S RADIAL TUBELESS FRONT TIRES ARE LOSING CHUNKS OF TIRE AND PEELING ON BOTH SIDES OF THE TIRE. THESE ARE THE ORIGINAL TIRES FOR MY 2015 LINCLON MKC. MY CAR IS SERVICED EVERY 3-4 MONTHS AT THE DEALERSHIP AND HAVE HAD TIRES ROTATED A FEW MONTHS AGO. TOTAL MILEAGE ON VEHICLE TO DATE IS: 27,580.3 . THE TREAD IS STILL DEEP, BUT THE RUBBER IS CRACKED THROUGHOUT, PEELING, AND LOSING CHUNKS / COMING OFF. THIS WAS IDENTIFIED WHEN I HAD LOW TIRE PRESSURE FROM ROLLING OVER A SCREW. OTHERWISE, THE DAMAGE TO BOTH FRONT TIRES WOULD NOT HAVE BEEN FOUND UNTIL FURTHER TIRE DAMAGE, BLOWN TIRE, AND/OR INJURY WOULD HAVE OCCURRED.

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 3-5 MPH IN TRAFFIC, ANOTHER VEHICLE STRUCK THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE CRASH. THE CONTACT SUSTAINED AN INJURY TO THE LEFT SIDE OF THE HEAD AS IT CAME IN CONTACT WITH THE DRIVER SIDE WINDOW, AS WELL AS INJURIES TO THE LEFT SHOULDER, LUMBER STRAIN, LEFT KNEE AND LEG INJURIES, AND RIGHT AND LEFT WRIST STRAINS. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT MENTIONED THAT HER LEFT JAW WAS SWOLLEN AND SHE SUFFERED ONGOING HEADACHES. THE CONTACT WAS UNAWARE OF THE INJURIES TO THE OTHER PARTY INVOLVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL LINCOLN DEALER IN CLEVELAND, OHIO WHICH WAS THEN TAKEN TO NICK MAYER COLLSION CENTER (2613 SCRANTON RD IN CLEVELAND, OHIO 44113 (216) 556-1222) FOR BODY REPAIRS AND DIAGNOSES FOR THE AIR BAG DEPLOYMENT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,900.

ON SEVERAL OCCASIONS I HAVE COME VERY CLOSE TO GETTING INTO SERIOUS ACCIDENTS WITH MY 2015 LINCOLN MKC. THE VEHICLE HAS A MAJOR BLIND SPOT FROM FROM THE FRAME COWEL THAT LEADS DOWN FROM THE ROOF COVERING THE OUTER EDGE OF THE WINDSHIELD. INSIDE THE VEHICLE IT IS EXTREMELY DIFFICULT TO SEE ONCOMING TRAFFIC IF YOU'RE LOOKING LEFT. IF A MOTOR CYCLE, MOTOR SCOOTER OR BICYCLIST IS APPROACHING FROM YOUR RIGHT SIDE, YOU MAY NOT SEE HIM OR HER. I WAS STOPPED AT A STOP SIGN, INTENDING TO MAKE A LEFT HAND TURN. FOR SOME REASON I TOOK AN EXTRA SECOND TO STOP. I DID NOT SEE THE MOTOR SCOOTER AND HE WOULD HAVE T-BONED MY CAR IF I HAD JUST PULLED OUT ASSUMING THERE WAS NO TRAFFIC COMING.

TL* THE CONTACT OWNS A 2012 (NA) LINCOLN MKC HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE TIRE PRESSURE, SERVICE ADVANCE TRAC, AND SERVICE POWER STEERING NOW WARNING INDICATORS ILLUMINATED. THE STEERING WHEEL ALSO BECAME DIFFICULT TO MANEUVER. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER OF THE ROAD AND CAME TO A COMPLETE STOP. AFTER THE CONTACT TURNED THE VEHICLE OFF AND ON THREE TIMES, THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED BY WALDORF FORD IN 2015 UNDER A RECALL FOR THE POWER STEERING ISSUE BY THE MANUFACTURER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE RECALL INFORMATION WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

I DROVE TO THE END OF MY DRIVEWAY WHICH IS APPROXIMATELY 1000 FEET. I CAME TO A COMPLETE STOP, GOT OUT OF THE VEHICLE WITH THE EXPECTATION THAT IT WENT INTO PARK BECAUSE THIS IS A SAFETY FEATURE OF THIS VEHICLE THAT I HAVE USED MANY TIMES WITHOUT ISSUE AND IT IS LISTED AS SUCH IN MY OWNER'S MANUAL. I STOOD THERE BESIDE THE VEHICLE TO ALLOW TWO CARS TO PASS ON THE HIGHWAY BEFORE WALKING ACROSS THE HIGHWAY TO CHECK MY MAIL. I COLLECTED MY MAIL AND TURNED AROUND TO CROSS THE HIGHWAY TO RETURN TO MY VEHICLE AND I SAW THE VEHICLE COMING ACROSS THE ROAD TOWARDS ME. I JUMPED OUT OF THE WAY OF THE VEHICLE JUST IN TIME BEFORE IT STRUCK MY MAILBOX. AS A RESULT THE FRONT GRILL IS DAMAGED. I FEEL FORTUNATE THAT I TURNED AROUND IN TIME TO GET OUT OF THE WAY BECAUSE I COULD HAVE BEEN HURT OR KILLED IF THE VEHICLE HAD STRUCK ME.

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 60 MPH, THE DOOR CHIME SOUNDED AND THE FRONT PASSENGER DOOR OPENED. THE CONTACT PULLED THE VEHICLE ONTO THE ROAD SHOULDER AND, AFTER REPEATED ATTEMPTS TO CLOSE THE DOOR, THE CONTACT HAD TO USE A BUNGEE CORD TO SECURE THE DOOR. THE VEHICLE WAS DRIVEN HOME. THE CONTACT CALLED THE DEALER AND WAS ADVISED THAT ONLY THE REAR DOORS WERE INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE DRIVE WAY, THE VEHICLE LOST STEERING POWER. THE STEERING ASSIST FAULT AND THE HIIL START ASSIST SERVICE REQUEST WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000. UPDATED 04/19/17 LJ

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT THERE WERE CRACKS ON THE DASHBOARD THAT WERE APPROXIMATELY 4 INCHES LONG CAUSING THE PASSENGER SIDE AIR BAG TO BE EXPOSED. THE CONTACT HAD THE VEHICLE DIAGNOSED BY THE DEALER AND THEY SUGGESTED AN INDEPENDENT MECHANIC DUE TO THE COST OF THE REPAIR. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REPAIRS WERE DECLINED SUE TO THE LOCATION OF THE CRACKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 03/07/17*LJ *CN

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE DOORS FAILED TO LATCH PEROPERLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WE PURCHASED A 2015 MKC ON MARCH 31ST, 2016 NEW. WE WERE DRIVING THE CAR ON THE HIGHWAY AT 70 MPH ON APRIL 10TH, 2016 AND THE ENGINE SHUT OFF. IT WAS VERY DANGEROUS. WE WERE ABLE TO MOVE THE CAR OFF TO THE SIDE OF THE ROAD SO THAT TRAFFIC COULD GO AROUND US BUT THE SITUATION WAS VERY DANGEROUS. OUR CAR WAS TOWED TO A DEALER. THE DIAGNOSTIC RAN ON THE CAR SAID THE FUEL PUMP HAD AN ISSUE. WE GOOGLED OUR ISSUE AND FOUND THAT A RECALL EXIST FOR 2015 MKCS FOR FUEL PUMPS. OUR CARS VIN IS NOT ASSOCIATED WITH THE RECALL BE WE CLEARLY SUFFERED THE SAME ISSUE. OUR CAR SHOULD HAVE BEEN ON THE RECALL LIST AND THE CAR SHOULD NOT HAVE BEEN SOLD TO US WITHOUT REPLACING THE FUEL PUMP. THE RECALL IS #14S30.

HOURS AFTER I PURCHASED A CERTIFIED PRE-OWNED 2015 LINCOLN MKC WITH APPROXIMATELY 19K MILES THE TIRE PRESSURE LIGHT CAME ON (FRIDAY). I WAS TOLD THE CAR HAD A PERFECT CARFAX. I ALSO NOTICED THE AIR VENT TO THE BACK SEAT DIDN'T SEEM TO WORK WELL. I CALLED THE DEALERSHIP AS SOON AS THEY RE-OPENED AND WAS TOLD TO BRING THE CAR IN MONDAY). ON MONDAY MORNING, AS I TURNED AT APPROX 10MPH INTO A PARKING LOT, HALFWAY THROUGH THE TURN I COMPLETELY LOST THE ABILITY TO STEER CAUSING THE CAR TO RUN STRAIGHT INTO A CURB. WHEN I SAY LOSE STEERING, IT WAS UNLIKE ANYTHING I'VE EVER EXPERIENCED. AS I TURNED THE WHEEL, THE CAR CEASED TO RESPOND. I GOT OUT TO WALK AROUND THE CAR AND THERE WAS NO ICE OR BLACK ICE, AND IT WAS NOT SLIPPERY TO ME. THOUGH IT FELT LIKE MINUTES IN MY HEAD, IT HAD TO HAVE BEEN A MATTER OF NO MORE THAN 1-3 SECONDS. I'VE BEEN DRIVING FOR OVER 15 YEARS AND HAVE A PERFECT DRIVING RECORD. THANKFULLY MY DAUGHTER WAS NOT IN THE CAR AND I WAS TURNING OFF A SIDE ROAD AT A SLOW SPEED OR ELSE I WOULDN'T BE ALIVE TO WRITE THIS. THE DEALERSHIP TOWED THE CAR IN FOR SERVICE. I WAS CLEARLY TERRIFIED AND SHAKEN UP OVER THE INCIDENT. THE USED CAR MANAGER STARTED OFF AS INCREDIBLY SYMPATHETIC AND OVER THE NEXT FEW DAYS BEGAN SPEAKING DOWN TO ME, SAYING THERE WAS NOTHING WRONG WITH THE CAR, THAT THEY RAN EVERY TEST AND THE CAR IS FINE REGARDLESS OF WHAT I EXPERIENCED. SO NOW, MY OPTION IS TO KEEP THE CAR OR TURN IT IN AND LOSE THOUSANDS. I ASKED FOR COPIES DIAGNOSTIC REPORTS AND WAS TOLD THERE WERE NONE. THE DEALERSHIP HAS HAD MY CAR FOR 2 WEEKS NOW. I LOOKED UP OTHER RECALLS AND ASKED IF MAYBE THE CAR STALLED AND I WAS JUST TOO SHAKEN UP TO REALIZE- NO RESPONSE I HAD SUCH WONDERFUL EXPERIENCE WITH MY FIRST LINCOLN, I DECIDED BUY A SECOND, BUT AFTER THIS EXPERIENCE AND POOR PROTOCOL, I CAN'T SAY THAT I WOULD PURCHASE ANOTHER. THAT IS, IF I EVEN SURVIVE THIS ONE.

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FAULTY. THE BATTERY WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

BATTER LOST ITS CHARGE (4 TIMES)

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK BATTERY LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE ALTERNATOR WAS REPLACED AND THE FAILURE WAS REMEDIED. ON FEBRUARY 6, 2015, THE FAILURE RECURRED CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.

TL*THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.

I LIVE IN THE MIDWEST AND IT WAS COLD OUTSIDE AND I WAS DRIVING HOME WITH MY BRAND NEW STATE OF THE ART LINCOLN. WHEN I WAS HEADING HOME MY CAR INDICATED LOW BATTERY, WHICH I ASSUMED WOULD CHARGE AS I CONTINUED TO DRIVE. NEXT THING I KNOW, EVERYTHING WAS TURNING OFF (ALL INTERNAL DISPLAYS, HEADLIGHTS, WIPERS, STEERING) DUE TO CONSERVING BATTERY WHILE I WAS ON A MAJOR INTERSTATE IN A BLIZZARD. I THOUGHT I WAS GOING TO DIE, ON THE INTERSTATE IN A BLIZZARD AT 60 MPH. I FINALLY GOT OVER TO THE SIDE OF THE ROAD AND IT WENT INTO PARK. THE DEALER CALLED AND STATED IT WAS A BAD ALTERNATOR. GREAT, MY ISSUE IS THE BATTERY VOLTAGE IS SO LOW THAT THE COMBINATION WITH TEMP AND ALTERNATOR EVERYTHING SHUT OFF IN SUCH A QUICK MODE IT GAVE ME NO TIME TO SAFELY EXIT OFF THE ROAD. THE CAR IS NOT DESIGNED TO SUPPORT THIS SITUATION AND I HAVE THE COLD CLIMATE PACKAGE, THIS IS WHY WE ARE PAYING A HIGH PRICE FOR ENGINEERS TO DO THEIR JOB AND UNDERSTAND HOW THE SYSTEMS ACT TOGETHER. HOW IS THE GOVERNMENT AND MANUFACTURE ALLOWING THIS SITUATION TO HAPPEN. MY LIFE AND BEING A MOTHER TO THREE KIDS IS MORE IMPORTANT THAN A SMALL COST REDUCTION.

WHILE DRIVING AT 5MPH, THE IGNITION BUTTON WAS ACCIDENTALLY PUSHED IN. WHEN THIS HAPPENED, THE ENGINE IMMEDIATELY TURNED OFF, THE VEHICLE ROLLED FOR A SECOND AND THEN THE CAR CAME TO A HALT AS IF I SLAMMED ON THE BRAKES. THE IGNITION BUTTON IS LOCATED NEXT TO THE COMPUTER SCREEN AND THE PASSENGER HAD ACCIDENTALLY PUSHED IT IN WHEN HE WAS CHANGING THE RADIO STATION ON THE COMPUTER SCREEN. *TR

I AM CONCERNED ABOUT THE BUTTON STYLE GEARS. TWICE NOW, MY THUMB ACCIDENTALLY DEPRESSED THE N BUTTON AND THE ENGINE START/STOP BUTTON. THE VEHICLE STARTED TO COAST BOTH TIMES AND I HAD TO THINK FAST TO GET THE VEHICLE BACK INTO DRIVE. FORTUNATELY, I WAS NOT TRAVELING AT HIGHWAY SPEEDS AND NO ONE WAS CLOSE ENOUGH TO HIT ME. THE REASON FOR THIS, IS THAT WHEN USING THE SCREEN ON THE DASHBOARD, IT'S NORMAL TO USE YOUR THUMB TO BALANCE YOUR HAND, WHILE YOUR INDEX FINGER DEPRESSES OPTIONS ON THE SCREEN. THE THUMB NATURALLY GOES TO WHERE THE GEAR SHIFT BUTTONS ARE. I VISITED THE DEALERSHIP TWICE ON THIS ISSUE. I WAS TOLD THAT THERE WAS NOTHING THEY COULD DO AND IT WAS THE WAY THE CAR WAS DESIGNED. IT IS SOMETHING I HAD HAVE TO GET USED TO, THEY SAID. THEY ALSO SAID A FEW PEOPLE COMPLAINED TO THEM ABOUT THIS. THEY SAID THAT CARS ARE DESIGNED TO TURN OFF WHILE IN DRIVE FOR SAFETY REASONS. IF THIS IS TRUE, THEN WHY WOULD LINCOLN PUT THE "ENGINE START/STOP " BUTTON SO CLOSE TO WHERE IT CAN BE ACCIDENTALLY DEPRESSED. I QUESTIONED THE SAFETY OF THE VEHICLE WHEN THE ENGINE START/STOP? BUTTON WAS DEPRESSED AND MY WORST FEARS WERE CONFIRMED. KEY SAFETY FEATURES, SUCH AS AIR BAGS, AMONGST OTHER FEATURES ARE TURNED OFF, WHEN THE VEHICLES ENGINE IS OFF. SO IF THIS HAPPENS WHILE I AM DRIVING ON A HIGHWAY, NOT ONLY WOULD I LIKELY GET HIT FROM BEHIND, BUT I WOULD BE COMPLETELY VULNERABLE WITHOUT AIR BAGS. THE SERVICE DEPARTMENT ADVISED ME TO CALL LINCOLN CUSTOMER SERVICE WHICH I DID ON 8/11/14. I REPORTED THE INCIDENT AND ALSO TOLD THEM I WOULD FOLLOW UP WITH A LETTER. NO ONE TO DATE HAS CONTACTED ME FROM LINCOLN.