2010 Land Rover Range Rover Problems & Complaints

Previous recall repair on rear spoiler falling off did not work and it is falling off again. Dealer and manufacturer will not re-repair the manufacturers defect nor their work, leaving the hazard unaddressed. Sees below. NHTSA, Please be advised that Jaguar Land Rover North America is not adhering to the required National Highway Traffic Safety Administration’s official recall, 21V635000, where the rear spoiler falls off due to a manufacturers design defect and potentially can cause a serious accident, injury or even a fatality at highway speeds. The vehicle was previously fixed under recall, but that fix failed. VIN: [XXX] I have been advised by the owner/manager of Land Rover of the Treasure Coast that it is more important that they get reimbursed prior to fixing the defect, despite the safety of others on the road. This needs to be investigated. My concerns are: 1. Did Jaguar Land Rover (JLR) hoodwink NHTSA into a cheap, non-lasting fix just to satisfy the liability and recall requirement? If so, NHTSA should reissue another recall to recheck the previous recall to verify the fix was adequate and either do it again or develop another solution, bringing those affected vehicles in again for additional work. This is especially true since JD Power and other reputable car statistical reviews consistently rate this brand towards the bottom of reliability and repair costs. This historical point demonstrates why the NHTSA should not trust JLR. 2. How important is public safety? If a safety recall was important enough to be issued in the first place, how is it that a follow up repair for the same recall isn’t addressed? Why isn’t there a readily available avenue for reporting this shortcoming on the NHTSA website. Can anyone explain how if a safety recall campaign was important enough to be issued in the first place, why is it not if the same issue fails again, or if the approved resolution was inadequate? Document exceeded allowable space- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

See attached document for complaint

See attached document for complaint

I have tried making multiple appointments at the dealership in mobile alabama to get this recall taken care of after 2 attempts I took it to the Nashville dealership. The first attempt in mobile I called before driving over an hour away to the appointment and they didn't have the appointment on there schedule when I had scheduled over a month in advance and the second time I called and they did not having parts in stock even though I made an appointment. I took it to Nashville dropped it off for 5 days while visiting when I came back the recall for the fuel tank still had not been done nor was I notified as to why. They did another recall and it was supposed to be finished by 8am the day I picked it up I wasn't able to leave the dealership until around 3pm due to their negligence and miscommunication still without the recall I brought it in for completed. Now there is a fuel smell and I now have tried making an appointment again with the mobile alabama dealership and they want me to leave it there for days to be completed and suggested I rent a car because they cannot loan a vehicle when this recall is only supposed to take a day.

The contact owns a 2010 Land Rover Range Rover Sport. The contact stated while driving approximately 65 MPH, she heard an abnormal sound coming from the rear windshield wiper. The contact became aware that the wiper arm was hitting a part of the spoiler that had started to detach. The contact stated that she pulled off the road and observed that the upper cover of the rear spoiler had detached and was hanging down over the rear windshield. The contact stated that the panel located in the center of the spoiler where the reflector was mounted was missing. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had not been notified of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V623000 (Structure). The failure mileage was approximately 200,000.

The contact owns a 2010 Land Rover Range Rover Sport. The contact stated that upon standing next to the vehicle in the driveway, he smelled an abnormally strong gasoline odor. The contact stated that he could also smell the gasoline odor inside the vehicle. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) and the vehicle was towed to the dealer who informed the contact that they could not complete the recall repair as they did not have the fuel tank retainer plates. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 120,000. Parts distribution disconnect.

While driving vehicle suddenly started to rub or grind. I proceeded to get off highway and was left stranded! Luckily this failure happened at a point of highway where I could exit! I believe a faulty transmission input shaft is the reason for the broken vehicle.

The contact owns a 2010 Land Rover Range Rover Sport. The contact received a notification of NHTSA Campaign number 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was an abnormally strong fuel odor on the inside and outside of the vehicle. The vehicle was taken to the dealer where the contact was informed that parts were not yet available. The manufacturer was not notified of the failure. The approximate failure mileage was 157,000. Parts distribution disconnect.

The contact owns a 2010 Land Rover Range Rover Sport. The vehicle had previously been serviced by the dealer under NHTSA Campaign Number: 20V623000 (Structure) however, the failure recurred. The contact stated that the failure caused the backup camera to become inoperable. The dealer was made aware of the failure and took pictures of the vehicle, then forwarded them to the manufacturer. The contact was informed that the manufacturer declined a second repair. The vehicle was not repaired. The failure mileage was approximately 80,000.

The contact owns a 2010 Land Rover Range Rover Sport equipped with Atlantic British lower suspension control arm: LR029302, Front Lower driver’s aftermarket part. The contact stated that he installed the part with help from an independent mechanic. The contact stated that the aftermarket parts product was faulty. The contact stated he took the vehicle back to the independent mechanic and had the Atlantic British lower suspension control arm LR029302 replaced. The contact stated he then experienced the failure for a second time but with the Atlantic British lower control arms LR029301K; Front Lower passenger’s side aftermarket part. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

The contact owns a 2010 Land Rover Range Rover Sport. The contact stated that while driving at 30 MPH, the check engine warning light illuminated. The contact veered to the side of the road and noticed fuel leaking from underneath the vehicle onto the ground. The vehicle was towed to the contact's residence. The dealer was notified of the failure and advised the contact that his VIN was included in NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact notified Land Rover Nashville (3 Cadillac Dr, Brentwood, TN 37027) who advised as the first dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 151,948. VIN did not link the recall to the vehicle.

The contact owns a 2010 Land Rover Range Rover Sport. The contact stated that while entering the vehicle through the front and rear passenger’s side door, she would smell an odor of fuel. The contact stated that she had seen fuel leaking under the vehicle when reversing out the driveway. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2010 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer confirmed that parts were not yet available for the recall repair. The contact stated that she was smelled a strong odor of gasoline upon starting the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that she would receive a second letter once parts were available. The vehicle was not diagnosed or repaired. The approximate failure mileage was 90,000.

Hello, i have 2010 Land Rover Range Rover sport. 4 weeks ago i smell gas and i saw error code about gas cap. I purchased 2 gas cap and replaced it but i keep smelling gas. I took the car to shop and mechanic confirmed gas leak. I call LandRover customer service and i talk to Debbie and Tiffany. I told them about upcoming gas leak recall and they told me they couldn't help me before official recall announcement. I took the car to Landrover dealer in Alexandria Virginia and i talk to Ash and he told me the same thing to wait until offical recall. I don't know why we wait until October 8, 2021 if gas leak is fire hazard. NHTSA i really appreciate for your help and thank you for your time. Have a blessed day.

The contact owns a 2010 Land Rover Range Rover Sport. The contact stated the bumper detached without warning. The contact received notification of NHTSA campaign number: 20V623000 (Structure) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect. The failure mileage was unknown.

2010 Range Rover Sport. Consumer writes in regards to Rear Spoiler Outer Surface Retention Safety Recall. THE CONSUMER STATED THE WHILE DRIVING THE REAR SPOILER BLEW OFF AND HIT THE VEHICLE BEHIND IT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE DAMAGES.

I RECEIVED THE NOTICE IN NOVEMBER OF 2020 ABOUT THIS SAFETY ISSUE. THREE WEEKS AGO THE REAR SPOILER FLEW OFF WHILE DRIVING AT POSTED SPEEDS DOWN THE HIGHWAY, UNBEKNOWNST TO ME UNTIL I ARRIVED AT MY DESTINATION. I IMMEDIATELY CALLED THE DEALER TO SCHEDULE THE REPAIR BASED ON THIS NOTICE, AND AM NOW BEING TOLD THE PART IS UNAVAILABLE, WITH NO ETA. I AM EXPERIENCING "LOSS OF USE" OF MY VEHICLE DUE TO THIS SAFETY RECALL, WHILE I AM WAITING FOR THIS PART. LAND ROVER JAGUAR WILL NOT AGREE TO COVER ANY ADDITIONAL DAMAGE SHOULD I CHOOSE TO DRIVE MY VEHICLE WITH THE WIRING EXPOSED DUE TO THE SPOILER NOT BEING REPLACED IN A TIMELY MANNER.

TL* THE CONTACT OWNS A 2010 LAND ROVER RANGE ROVER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V623000 (STRUCTURE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JAGUAR LAND ROVER SANTA MONICA SERVICE DEPARTMENT (3300 OLYMPIC BLVD, SANTA MONICA, CA 90404) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING THE RESTRICTED PERFORMANCE LIGHT TURN ON, THE AIR BAGS LIGHT TURN ON, THE STEERING WHEEL LOCK,TRANSMISSION FAULT LIGHT TURN ON,AFS LIGHT TURN ON WITH PASSENGER CLICKING SOUND TURNING OFF/ON RADIO. SMOKE COMING OUT FROM UNDER THE HOOD

ANTIFREEZ CONSTANTLY GETTING LOW WITH NO VISUAL LEAKS. NOW SERIOUS MISFIRES.

ON 11/14/2020 I PURCHASED THIS VEHICLE FROM CARISMA AUTO GROUP LOCATED IN TAMPA FL. ON 1/5/2021 WHILE IN MOTION ON THE HIGHWAY, THE WATER PUMP FAILED. ON 1/6/2021 IT WAS DISCOVERED THAT STOP LEAK CONCENTRATE WAS PUT IN THE RADIATOR.

FUEL LEAKS FROM THE TOP OF THE TANK DUE TO A FAULTY FUEL PUMP FLANGE/SEAL COVER. SEE THE ATTACHMENT WHICH INDICATES THE REPAIR THAT WAS NECESSARY.

I NOTED THAT THE REAR SPOILER CONSISTS OF TWO MAIN PARTS THAT ARE FASTENED TOGETHER, HOWEVER OVER TIME THE TWO SECTIONS BECOME SEPARATED. THERE DOES APPEAR TO BE A CURRENT RECALL NOTED FOR THIS ISSUE, HOWEVER IN THE DEALERS INITIAL NOTIFICATION IT WAS INDICATED THEY WOULD FOLLOW UP WITH ADDITIONAL COMMUNICATION WHEN THEY RECEIVED THE NECESSARY PARTS FOR REPAIR. AM CONCERNED THAT THE PART COULD COME OFF AT ANY TIME WHILE ON THE HIGHWAY.

TL* THE CONTACT OWNS A 2010 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE NOTICED THAT THE REAR BACK-UP CAMERA WAS HANGING TO THE SIDE. THE CONTACT PULLED OVER AND SAW THAT THE TOP PIECE OF THE REAR SPOILER HAD DETACHED FROM THE VEHICLE WHILE DRIVING. THE CONTACT HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V623000 (STRUCTURE) HOWEVER, THE VIN TOOL SHOWED NO UNREPAIRED RECALL. THE CONTACT TOOK THE VEHICLE TO LAND ROVER NORTH HAVEN (1700 BOSTON POST RD, GUILFORD, CT 06437, (203) 453-7060) AND SCHEDULED AND APPOINTMENT FOR THE REPAIR. THE CONTACT WAS INFORMED WHILE AT THE DEALER, THAT THERE WAS NO RECALL ON THE VEHICLE AND THAT HE WOULD HAVE TO PAY FOR THE REPAIRS OUT OF POCKET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000.

TL* THE CONTACT OWNS A 2010 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED WHILE DRIVING 65 MPH ON THE HIGHWAY, SHE HEARD A NOISE IN THE REAR OF THE VEHICLE. AFTER ARRIVING AT HER DESTINATION, SHE BECAME AWARE THAT THE PLASTIC COVERING TO THE REAR CAMERA FRACTURED AND DETACHED FROM THE VEHICLE. THERE WERE LOOSE WIRES WHERE THE REAR CAMERA WAS LOCATED. THE CONTACT CALLED LAND ROVER FORT LAUDERDALE (400 W. COPANS ROAD, POMPANO BEACH, FL 33064, (954) 949-0654) AND WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

WHILE DRIVING THE CAR WASH IN BRENTWOOD, TN. I HEARD A LOUD POP. THE SPOILER CAME OFF THE TOP OF THE ROOF. THE WIND DEVICE MUST HAVE BLOWN IT OFF? I HAVE TAPED IT DOWN WITH 3M DOUBLE SIDED TAPE. IT IS NOT SECURED.

DANGEROUS LAND ROVER TIMING CHAIN PROBLEM. A KNOWN AND DANGEROUS PROBLEM WITH LAND ROVER VEHICLES HAS BEEN BROUGHT TO MY ATTENTION AS A RESULT OF FAILED REPAIR ATTEMPTS AND RESEARCH. THERE IS A WELL-KNOWN PROBLEM WITH THE TIMING CHAINS ON 2010 LAND ROVER VEHICLES. OTHER VEHICLES ARE AFFECTED. MANY COMPLAINTS ARE IN EVIDENCE ON WEBSITES, CLASS ACTION LAWSUITS ARE BEING ORGANIZED, AND MANY EXPERT ARTICLES WRITTEN. HTTP://ROBISONSERVICE.BLOGSPOT.COM/2019/08/TIMING-CHAIN-PROBLEMS-2010-NEWER-JAGUAR.HTML DESPITE THIS, JAGUAR LAND ROVER NORTH AMERICA HAS IGNORED A POTENTIALLY DANGEROUS CONDITION AND WORSE ACTUALLY PROFITS FROM IT. DEALERS REPAIRING THESE VEHICLE ARE NOT ADDRESSING THE UNDERLYING ISSUE. CONSUMERS ARE PAYING FOR NEEDLESS AND INEFFECTIVE REPAIRS, AND A POTENTIALLY DANGEROUS CONDITION PERSISTS WHICH COULD LEAD TO CATASTROPHIC HARM. THIS IS A WELL-KNOWN AND POTENTIALLY DANGEROUS ENGINE DESIGN FAULT. IT HAS BEEN ALLEGED THAT LAND ROVER KNEW OF THIS CONDITION AT THE TIME THE VEHICLES WERE SOLD. IF A TIMING CHAIN SKIPS THE CONSEQUENCES COULD BE A DISASTER ACCORDING TO EXPERTS I HAVE CONSULTED.

AIR BAG LIGHT TURN ON ON 06/15/2020 THE CAR STARTED LEAKING ALOT OF FUEL WHEN I WENT ON THE HIGHWAY AND A LIGHT TURN ON RESTRICTED SERVICES. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V374000 (AIR BAGS). THE CONTACT STATED THAT MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

GOES DEAD WITHOUT WARNING. THIS HAPPENS BOTH IN TOWN AND ON THE HIGHWAY. YOU LOSE ALL OF YOUR POWER STEERING AND BRAKES. THE DEALERSHIP NOR REGULAR SHOPS HAVE BEEN ABLE TO SOLVE THE PROBLEM. IT WILL START RIGHT BACK UP.

TL* THE CONTACT OWNS A 2010 LAND ROVER RANGE ROVER. WHILE DRIVING 70 MPH AND DEPRESSING THE BRAKE PEDAL, THE CONTACT NOTICED THAT THE BRAKE PEDAL FELT SOFT. THE VEHICLE WAS TAKEN TO LAND ROVER GLEN COVE (70 CEDAR SWAMP RD, SUITE B, GLEN COVE, NY 11542, (855) 866-0331) WHERE THE BRAKE LINES WERE INSPECTED. THE DEALER FOUND CORROSION ALL AROUND THE REAR BRAKE HOSE AND STATED THAT IT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V039000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

THE COOLANT RESERVOIR HAS A KNOWN DEFECT WELL KNOWN BY THE DEALERSHIP AND THE SERVICE DEPARTMENT AT LAND ROVER. THE COOLANT RESERVOIR HAS A LEVEL INDICATOR BUILT INSIDE THE RESERVOIR WHICH GETS SATURATED WITH COOLANT AND DROPS TO THE BOTTOM OF THE RESERVOIR. THEN THE LOW COOLANT LIGHT INDICATOR COMES ON ON THE DASH GIVING YOU A FALSE READING EVEN THOUGH THE COOLANT IS NOT LOW. FOR THIS THE CAR OWNER WILL NEED TO REPLACE THE COOLANT RESERVOIR WHICH COST OVER $200 IN PARTS PLUS LABOR. THE LEVEL INDICATOR COST IS PROBABLE UNDER $5 DOLLARS, BUT IT'S BUILT IN AND UNABLE TO REPLACE JUST THAT. I THINK THIS IS POORLY BUILT BY THE MANUFACTURER OR IS POORLY BUILT THIS WAY FOR CONSUMERS HAVING TO SPEND HUNDREDS OF DOLLARS IN PARTS AND LABOR.

FUEL LEAKING FROM THE TOP OF THE FUEL TANK FROM A CRACKED COVER.

TL* THE CONTACT OWNS A 2010 LAND ROVER RANGE ROVER. THE CONTACT SMELLED A FUEL ODOR INSIDE THE VEHICLE AND OUTSIDE NEAR THE REAR DRIVER'S SIDE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.

THE VEHICLE GIVE INCORRECT MILEAGE BEFORE EMPTYING.

TAKATA RECALL. LOCAL DEALER, JAGUAR LAND ROVER DALLAS, MAKES IT DIFFICULT TO IMPOSSIBLE TO GET THE RECALL PERFORMED IN A REASONABLE TIME. THREE ATTEMPTS. LAST ONE, 5 WEEKS UNTIL APPOINTMENT, THEN AFTER HAVING THE VEHICLE ELEVEN DAYS, THE WORK WAS NOT DONE. UPDATED 12/8/2017*JS

I BOUGHT A 2010 SPORTS RANGE ROOVER FROM AUTOBAUN IN SAN DIEGO CALIF 92120. I DAY I TOOK POSSESSION OF IT SEVERELY OVER HEATED WITHOUT ANY SAFETY LIGHTS COMING ON. WE PULLED OVER THEN SLOWLY ADVANGED THE CAR TO THE DEALERSHIP THREE MILES AWAY. AT THE DEALERSHIP AND BEYOND IT WAS CONFIRMED THAT THE ENGINE AND THE COOLANT SYSTEM HAD BLOWN AND THE COST OF REPAIR IS $35,000. THE SALE MAN HAS A FELONG CONVICTION FOR ROLL BACKS AND ALSO FOR DRUG LAUNDERING SO HE SHOULD NOT HAVE BEEN ALLOWED A DEALERS LICENSE. THEN ENGINE IS BLOWNS TROTTLES BLOWN AND THERE IS SOME COOLANT SIBSATANCE NOTED IN THE COOLANT SYSTEM. NO WARNING LIGHTS WENT ON. DEALER AMAR SOLD ME A WARRANTY REPRESENTING IT WOULD FIX ANYTHING FOR TWO YEARS. THE WARRANTY SERVICE SAID HE SOLD ME A LIMITED WARRANTY AND THAT SINCE IT HAPPENED ON DAY ONE AND THERE WAS A MICKEY MOUSE REPAIR OF THE COOLANT SYSTEM ATTEMPTED THAT THE DEALER KNEW ABOUT THE PROBLEM. ALSO THE FAX REPORT SHOWS A DIFFERENT DESCRIBTION OF THE VEHICLE THEM THE ONE SITTING IN MY DRIVEWAY. OWNER REFUSES TO REFUND MONEY, SEND ME REGISTRATION NOR INVALID WARRANTY MONEY. CAR ENGINE IS SHOT. NO WARNING LIGHTS RE HOT , NEED FOR SERVICE OR ENGINE LIGHT EVER CAME ON. MY SON'S FRIEND HAD ONLY BEEN DRIVING THE VEHICLE ONE AND ONE HALF HOURS WHEN HE THEY NOTICED STEAM COMING FROM THE FRONT OF THE VEHCILE. NO CHECK ENGINE LIGHT CAME ON. NOTHING UNTIL THE STEAMING. THE CAR WAS BEING DRIVEN FOR THE FIRST TIME ON THE INTERSTATE AT APPROPRIATELY 60 MPH WHEN IT STARTED STEAMING. HAS THERE BEEN A RECALL OF THE CAR FOR NO WARNING LIGHTS, COOLANT SYSTEM OR ENGINE OR TROTTLE PROBLEMS? I LATER OBTAINED INFORMATION THAT THIS CAR WAS SOLD AS A GREY COLOR YET THE CAR WE HAVE IS WHITE?

I BOUGHT A USED RANGE ROVER SPORT VIN NUMBER SALK2D49AA241247 FROM A SLEAZY SHOP. THEY KEPT THE VEHICLE ON PRETENSE FOR THREE DAYS. FIRST DAY I GOT VEHICLE WITHIN 24 HOUR SEVERELY OVER HEATED, COOLANT COMING OUT , CAUSING THROTTLE AND THE RUINATION OF THE ENGINE. ANY OTHER LIKE SITUATION FOR 2010 RANGE ROVER REPORTED. THE VEHICLE IS A GONER. SOMEONE DROVE IT ABOUT ONE HOUR AND WITHOUT ANY LIGHTS GOING ON THE VEHICLE STARTED STEAMING BADLY. PULLED OVER NEVER RAN AGAIN. THE COST OF REPAIR IS MORE THEN THE VALUS OF THE VEHICLE. DID THE DEALER HAVE REASON TO KNOW? ANY LIKE REPORTED INCIDENTS FOR THAT YEAR.

I PURCHASED THE 2010 LAND ROVER RANGE ROVER SPORT HSE AUG. 2015, IT IS NOW MARCH 2016 AND CHECK ENGINE LIGHT STARTED ILLUMINATING (ON A COUPLE OF DAYS THEN OFF A COUPLE OF DAYS) ABOUT 3 MONTHS AGO...IN THE LAST MONTH I TOOK TO MECHANIC THAT SPECIFICALLY SPECIALIZE IN RR, I GOT SEVERAL DIAGNOSES WITHIN THE 4 TO 6 HOURS I WAS THERE...ONE DIAGNOSIS WAS POSSIBLE OXYGEN SENSOR THEN THE OTHER WAS POSSIBLE HOLES IN A CERTAIN TUBE WHICH WAS SEALED BUT DIGNOIS STILL WASN'T FOUND COMPLETELY 100 PERCENT. ..WELL A WEEK LATER CHECK ENGINE LIGHT BACK ON...WELL SINCE THEN I HAVE BEEN RESEARCHING AND IT'S UNBELIEVABLE AS TO HOW MANY RR OWNERS HAVE THIS ISSUE...NOW I'M HIGHLY CONCERNED ABOUT WAS THERE A PRIOR RECALL... THE LR BRAND WAS SUPPOSED TO BE A REPLICABLE AND HIGH QUALITY ORGANISATION BUT I DO BELIEVE THEY FOCUSED TO MUCH ON THE "PRETTY" COSMETICS OF TRUCK AND THE FOCUS WAS NOT ON THE MECHANICS.. AND REALLY IT WAS TOO MANY UNNECESSARY "BELLS AND WHISTLES" ADDED TO TRUCK TO BE ABLE TO TAX FOR LURXY PRICES THAT THE TRUCK JUST SIMPLY CAN'T HANDLE..

AT RIGHT AROUND 59K MILES I HAD MY ENTIRE BREAKING SYSTEM UPGRADED. NEW HIGH PERFORMANCE CALIPERS, ROTORS, AND PADS. ALL RANGE ROVER PARTS, DONE AT THE LOCAL DEALERSHIP. AT 63K MILES THE RIGHT FRONT BREAK STARTED TO HAVE A TERRIBLE SQUEAKING AND SQUEALING METAL ON METAL SOUND AT SPEEDS BELOW 30 MPH THAT WOULD IMMEDIATELY STOP IF I TAPPED THE BRAKES BUT AS SOON AS I WOULD LET OFF IT WOULD START AGAIN AS IF THE CALIPER WASN'T FULLY OPENING. I TOOK IT IN AND THE DEALER DID A WARRANTY REPLACEMENT WHERE THEY SAID THEY WOULD REPLACE EVERYTHING. I PICKED IT UP A WEEK LATER, THEY HAD TOLD ME THEY REPLACED THE PADS ROTORS AND CALIPERS. I DROVE IT NO MORE THAN 10 MILES BEFORE ALL OF THE BRAKES WERE MAKING 10X WORSE NOISE. AGAIN STOPPING AS SOON AS YOU TAPPED THE BREAKS AND STARTING AGAIN IF YOU RELEASED. I LOOKED AT THE BREAKS TO NOTICE THAT CALIPERS CLEARLY WERE NOT BRAND NEW AND THE WHEELS HAD BEEN COVERED IN BREAK DUST IN THE 7 MILES I HAD GONE FROM THE CAR WASH WERE I HAD CLEANED THEM COMPLETELY. I TOOK IT BACK TO THE DEALER WHERE NO ONE COULD KEEP STRAIGHT WHAT HAD/HADN'T BEEN DONE. I BROUGHT UP THAT THE CALIPERS CLEARLY VISIBLY WERE NOT REPLACED AND THE OTHER SERVICE MANAGER SAID "OH THEY PROBABLY JUST MEANT REPLACED THE SLIDES WHEN THEY SAID THAT" NOW THE CAR IS BACK IN FOR MORE WORK WITH NO ESTIMATE ON WHEN IT WILL BE DONE.

ELECTRICAL FAULT OCCURS RANDOMLY AT ANY SPEED. AIR COMPRESSOR FAILS, TURN SIGNALS FAIL, WINDOWS MALFUNCTION, TPMS WARNING, INFOTAINMENT FAILURE, OCCASIONAL FAILURE OF SUSPENSION STABILIZATION. LOCKS WILL NOT WORK AND ENGINE WILL NOT START BUT IF STARTED ALL OF THE ABOVE HAPPENS BUT ENGINE RUNS NORMALLY. MULTIPLE ATTEMPTS TO REPAIR. NO SOLUTION. UNPLUGGING WIRING HARNESS UNDER GLOVE BOX WILL RESET AND ALLOW START BUT ISSUE RECURS VERY FREQUENTLY WHILE DRIVING.

MY WIFE BROUGHT IN OUR 2010 LAND ROVER/RANGE ROVER SPORT: SUPERCHARGED. IT WAS NOT ABLE TO MOVE. WE WERE INFORMED BY MAINLINE THAT THE DIAGNOSIS IS AS FOLLOWS: THE ENGINE SEIZED DUE TO NO COOLANT BEING IN THE ENGINE. WE ALWAYS HAD THE VEHICLE MAINTENANCE AT MAINLINE LAND ROVER SINCE OUR ACQUISITION OF THE SAME. THERE WAS NEVER ANY INDICATION THAT THE VEHICLE WAS MALFUNCTIONING OR ABOUT TO MALFUNCTION (I.E. SMOKE, ODOR, ELECTRONIC DISPLAY/INDICATOR, RESIDUE OF COOLANT, LEAK, OR CHANGE IN OPERABLE). THIS FAILURE OF THE VEHICLE TO MOVE HAPPENED IN AN INSTANT AND WITHOUT WARNING OR PRIOR INDICATION. WE HAVE CONSULTED SEVERAL CERTIFIED MECHANICS AND AUTOMOTIVE SPECIALISTS INCLUDING A CERTIFIED MECHANIC WITH A COLLEGE DEGREE IN AUTOMOTIVE SCIENCE WHO WORKS FOR ANOTHER LUXURY VEHICLE RETAILER. ALL OF THE AUTOMOTIVE PROFESSIONAL, UNANIMOUSLY CONCLUDE, THAT THIS DIAGNOSIS IS IMPOSSIBLE. THEY HAVE CONSIDERED ALL SCENARIOS. *TR

MY 2010 RANGE ROVER SUDDENLY AND WITHOUT ANY WARNING STOPPED FUNCTIONING ON THE HIGHWAY. MY DASH BOARD WENT DARK AND THE ENGINE TURNED OFF. WE COMPLETELY LOSS CONTROL OF THE CAR WITH A TOTAL SYSTEMS FAILURE. TWO ACCIDENTS WERE NEARLY AVOIDED. MY CAR WAS TAKEN TO REEVES IMPORT MOTORCARS FOR INSPECTION, INVESTIGATION AND TESTING TO FIND OUT WHAT WAS THE CAUSE. REEVES HAD MY CAR FOR ABOUT 6 DAYS AND STATED THE CAR WAS SAFE TO DRIVE AND THEY COULD NOT FIND ANY REASON FOR THE SUDDEN DASH BOARD AND ENGINE FAILURE. ADDITIONALLY, ON MANY OCCASIONS REEVES CONFIRMED THAT THEY CHECKED KEY ENGINE FLUID LEVELS INCLUDING OIL AND FOUND THAT THE OIL LEVEL WAS SATISFACTORY. REEVES PROVIDED A LAND ROVER MULTI-POINT INSPECTION REPORT WHICH DIRECTLY LISTS THE OIL FLUID LEVEL AS "OK." FIVE DAYS AFTER REEVES GAVE US BACK OUR CAR IN JUNE, THE RANGE ROVER SHUT DOWN AGAIN ON A MAJOR HIGHWAY. WE TOWED IT TO ANOTHER LAND ROVER DEALERSHIP AND REPAIR SHOP TWO HOURS AWAY FROM AND THIS DEALERSHIP CONFIRMED THAT MY RANGE ROVER ONLY HAD 3.5 QTS INSTEAD OF THE REQUIRED 8.1 QTS. THIS NEW LAND ROVER REPAIR SHOP ALSO CONFIRMED THAT THERE WERE NO SIGNS OF ANY OIL LEAKS. WE WERE TOLD THE LOW OIL LEVEL LOCKED THE ENGINE UP AND NOW MY CAR NEEDS A NEW ENGINE. MY SAFETY CONCERN IS WHETHER AN ELECTRICAL MALFUNCTION, INCLUDING FAULTY OIL WARNING LIGHTS OR SENSORS, CAUSED MULTIPLE FACTORY TRAINED TECHNICIANS TO MISS THE FACT THAT THERE WAS A DANGEROUSLY LOW OIL LEVEL. HAS THIS TYPE OF ENGINE FAILURE PRESENTED IN ANY OTHER LAND ROVERS OR RANGE ROVERS ACROSS THE COUNTRY. I AM VERY CONCERNED THE ELECTRICAL AND/OR ENGINE PROBLEM WILL CONTINUE TO BE HAZARD ON THE HIGHWAY. *TR

DRIVING AT HIGHWAYS SPEEDS IN THE EVENING AND LOST POWER IN BOTH HEADLIGHTS FOR ABOUT ONE SECOND. THIS HAPPENED TWICE ON MY WAY HOME WITHIN MINUTES OF EACH OTHER. EACH TIME MY LIGHTS WENT OUT I HEARD A CLICKING SOUND NEAR THE GLOVE COMPARTMENT. I TOOK THE CAR TO THE DEALERSHIP AND THEY REPLACED BOTH HEADLIGHTS. I HAVE NOT HAD A ISSUE SINCE BUT IT WAS VERY SCARY TO LOSE MY HEADLIGHTS DRIVING HOME ON THE HIGHWAY AT NIGHT. *TR

THE SEAT HEATER ON THE DRIVERS SIDE BEGAN TO BURN UNTIL A HOLE WAS FORMED AND BURNED MY HUSBAND. I CALLED LAND ROVER AFTER I HAD RESEARCHED THE PROBLEM , FINDIND AT LEAST FOUR OTHER INCIDENTS THE SAME AS OURS. LAND ROVER SAID THAT THEY COULDN'T DO ANYTHING ABOUT THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 LAND ROVER RANGE ROVER SUPERCHARGE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT WOULD SLIDE BACKWARD WITHOUT BEING ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT HE WOULD NEED TO HAVE THE SEAT FRAME REPLACED. THE VEHICLE WAS REPAIRED FOR THE SEAT FRAME. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 15. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT THE BRAKE PEDAL WOULD DEPRESS, NEARLY TO THE FLOOR, BEFORE THE BRAKES WOULD ENGAGE. THE FAILURE OCCURRED ANYTIME THE BRAKES WERE APPLIED WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE CONTINUED. THE VEHICLE WAS THEN TAKEN TO ANOTHER AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS AIR WITHIN THE BRAKING SYSTEM, CAUSING THE FAILURE. THE MASTER CYLINDER WAS REPLACED AND THE AIR WAS RELEASED FROM THE BRAKE LINES. THE FAILURE CONTINUED. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN BACK TO AN AUTHORIZED DEALER TO BE EXAMINED. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS UNAVAILABLE.

MY SUNROOF ON MY 2005 LAND ROVER LR3 HAS SAME ISSUES AS BELOW THAT WAS ON A PREVIOUS RECALL ISSUE OF A 2008 LR2 LAND ROVER RECALL NUMBER #08V055000 THE VEHICLE WAS BUILT WITH A SUNROOF. FAILURE OF EITHER THE LEFT OR RIGHT HAND SIDE SUNROOF GUIDE RAIL CAN OCCUR WHEN THE SUNROOF IS OPERATED. EXCESSIVE STRESS CAN DEVELOP IN THE OVER-MOLDED BRACKET WHICH COULD LEAD TO CRACKING DURING NORMAL SUNROOF OPERATION. IF CRACKS OCCUR AND PROPAGATE IN A CERTAIN AREA OF THE GUIDE RAIL, FRAGMENTS OF THE PLASTIC OVER-MOLD MATERIAL MAY DETACH FROM THE GUIDE RAIL AND OBSTRUCT THE OPERATION OF THE SUNROOF. THIS IS NOT A PART IN WHICH YOU NEED TO BRING IT IN AND SERVICE PER THE SERVICE MANUAL TO PREVENT MECHANICAL BREAKDOWN, AND THE CUSTOMER CAN HAVE CAUSED THIS THEN NORMAL USE. *TR

MY NAME IS [XXX] AND I AM THE OWNER OF 2010 RANGE ROVER SPORT WHICH I AM HAVING CONTINUED PROBLEMS SINCE I PURCHASED THE CARE IN 2010. THE GAS GAGE KEEPS MALFUNCTIONING ANS SHOWING THE GAS TANK BEING EMPTY EVEN WHEN I FILL UP THE TANK. I HAVE TAKEN MY CAR BACK TO DEALER THREE TIMES AND THE PROBLEM KEEPS HAPPENING AGAIN. I AM ON MY WAY TO THE DEALER FOR THE FOURTH TIME. I HAVE RUN OUT OF GAS THREE TIMES AND THIS IS GETTING A SERIOUS MATTER AND I APPRECIATE YOUR ASSISTANCE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY 2010 LAND ROVER RANGE ROVER SPORT IS EQUIPPED WITH A KEYLESS ENTRY AND PUSH BUTTON START. WHILE THE KEY IS INSIDE THE VEHICLE, AS A SAFETY FEATURE, THE VEHICLE CAN NOT BE LOCKED FROM THE OUTSIDE AT ALL TIMES. HOWEVER, THIS SAFETY FEATURE MALFUNCTIONED TODAY LEAVING MY 2 YEAR OLD SON LOCKED ON THE INSIDE OF THE VEHICLE WITH MY CAR KEY ON THE INSIDE. THIS HAPPENED WHEN I PLACED MY SON INSIDE THE VEHICLE AND MY PURSE(WITH MY CAR KEY INSIDE) AND HAVE TO GO TO THE OTHER SIDE OF THE VEHICLE TO OPEN THE DOOR FOR MY 4 YEAR OLD DAUGHTER. UPON OPENING THE DOOR, IT WAS LOCKED. ALL DOORS WERE LOCKED WHILE MY KEY IS INSIDE THE VEHICLE AND THERE IS NO WAY THAT THE DOORS CAN BE LOCKED FROM THE OUTSIDE WHILE THE KEY IS INSIDE. I HAVE TO CALL 911 SINCE MY 2 YEAR OLD SON WAS LOCKED INSIDE THE VEHICLE AND THE WINDOWS ARE ALL SHUT UNDER A 90 DEGREE WEATHER. THANKFULLY A FIREFIGHTER WAS ABLE TO OPEN THE DOOR LOCK WITH HIS SPECIAL EQUIPMENT. *TR

TL* THE CONTACT OWNS A 2010 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS UP TO 4000. THE VEHICLE THEN STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER DIAGNOSED THE VEHICLE STATING THAT THERE WAS A PROBLEM WITH THE SOFTWARE. THE SOFTWARE WAS UPDATED BY THE DEALER YET THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 4,113 AND THE CURRENT MILEAGE WAS 6,500.

TL*THE CONTACT OWNS A 2010 LAND ROVER SPORT. THE CONTACT STATED THAT WHEN HIS FOOT WAS NOT ON THE ACCELERATOR PEDAL, THE VEHICLE WOULD SUDDENLY SURGE FORWARD. HE HAD TO SHIFT INTO NEUTRAL AND SHUT OFF THE VEHICLE IN ORDER TO STOP THE ACCELERATION. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP THREE TIMES FOR THE FAILURE. THE DEALER COULD NOT DUPLICATE THE FAILURE OR THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. THE CONTACT CALLED THE MANUFACTURER AND WAS OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 3,500. THE FAILURE MILEAGE WAS APPROXIMATELY 700.

AS I WAS DRIVING ON A HIGHWAY AT 65 MPH, STARTED TO RAIN AND THE WINDSHIELD WIPERS SUDDENLY STOPPED WORKING LEAVING ME WITH NO VISIBILITY, I HAD TO SLOW DOWN AND PULL OVER BUT STILL HAD TO DRIVE AT LEAST 3 MILES TO THE NEXT EXIT WITH ALMOST NO VISIBILITY, ( THERE WAS NO SHOULDER ON THAT SECTION OF THE HIGHWAY). *TR

2010 RANGE ROVER HSE SPORT FAILURE: FUEL GAUGE SHOWS WARNINGS THAT GAS LEVEL IS NEAR EMPTY EVEN IF THE TANK IS FULL, INACCURATE GAS LEVELS SHOWN AS VARYING LEVELS OCCURS: EVERY TIME THE CAR IS RUNNING, ESPECIALLY UPON IGNITION CORRECTIONS/REPAIRS: ACCORDING TO DEALER THIS IS AN ISSUE WITH ALL 2010 RANGE ROVER HSE SPORTS, WHICH INVOLVES REPLACING THE SENSORS IN THE FRONT, AS WELL AS REPLACING THE ENTIRE GAS TANK (WITH ANOTHER SENSOR LOCATED INTERNALLY) IN THE REAR OF THE VEHICLE, ESTIMATED TIME FOR REPAIRS IS 3-6 WEEKS BECAUSE THIS IS SUCH A PREVALENT ISSUE THE REPLACEMENT PARTS ARE ON A 1-2 WEEK BACKORDER. *TR

I TOOK MY 2002 LAND ROVER FREELANDER INTO LAND ROVER TO BE SERVICE BECAUSE MY TRANSMISSION WAS SLIPPING AND THE CHECK ENGINE LIGHT WAS ON. THEY SAID IT WASN'T THE TRANSMISSION BUT IT WAS THE UPPER INTAKE MANIFOLD, THE VACUUM HOSES, AND SENSOR THAT WAS CAUSING THE PROBLEM. SO WE HAD THEM REPLACE THE MANIFOLD, HOSES AND SENSORS. THE SERVICE MANAGER KEEP NARRATING THAT IT WASN'T THE TRANSMISSION. WE PICKED UP THE CAR THE NEXT DAY AGAIN THE SERVICE MANAGER ASSIST IT WASN'T THE TRANSMISSION AND THE CAR IS RUNNING PERFECTLY. AS SOON AS I WENT ABOUT 2 MILES MY TRANSMISSION STARTED SLIPPING. I TOOK THE CAR BACK TO LAND ROVER THE NEXT DAY IRRITATED. THE CAR SPENT 5 DAYS AT THE SHOP TRYING TO FIND OUT THE PROBLEM. WHICH WAS INDEED THE TRANSMISSION, THEY DIDN'T OFFER TO FIX THE TRANSMISSION BUT TO REFUND THE MONEY AND PUT THE OLD PARTS BACK IN. WHICH WE AGREE TO UNLESS THEY GUARANTEE IT WOULD BE IN THE SAME CONDITION. IT WAS MAKING MORE NOISE THEN BEFORE, 2 WEEKS LATER THE TIMING BELT BROKE. THIS CAR IS A LEMON. ITS DOESN'T MAKE SINCE HOW THE ENGINE, THE TIMING BELT, THE TRANSMISSION, AND THE UPPER INTAKE MANIFOLD ALL FELL AT ONCE. THE CAR IS NOT RUNNING AND STUCK IN MY DRIVE WAY. *TR

RADIATOR LEAK. *TR

MY 2002 LANDROVER FREELANDER IS NOW DEAD. FOR THE SECOND TIME IN LESS THAN 8 YEARS THE CAR HAVE EXPERIENCE TRANSMISSION PROBLEMS. I HAD THE TRANSMISSION REPLACED AFTER ONLY 8 MONTHS OF OWING A BRAND NEW OUT OF FACTORY VEHICLE. NOW ABOUT 5 YEARS LATER THE IDENTICAL PROBLEM IS HAPPENING AGAIN AND THE MECHANIC CLAIMS I NEED ANOTHER NEW TRANSMISSION. THE CAR HAS LESS THAN %50,000 MILES. THE COMPANY NEEDS TO TAKE RESPONSIBILITY FOR THESE LEMONS. I HAVE REPLACE ALL THE WINDOW REGULATORS EXCEPT THE REAR DOOR WHICH NEEDS TO BE REPLACE BUT BECAUSE OF THE CURRENT PROBLEM I HAVEN'T BOTHER. THE COOLING SYSTEM IS ALWAYS HAVING PROBLEMS. MY GOODNESS. *TR

THE ODOMETER IN MY 1997 LAND ROVER DEFENDER 90 BLINKS AT 135000 KM AND IT STOP SHOWING THE NUMBERS. NOW I CANT READ HOW MANY KILOMETERS I DRIVE THEREFORE I M WORRY ABOUT THE PERFORMANCE OF THE DRIVE TRAIN. I M AFRAID BY NOT KNOWING HOW MANY KM I M DRIVING MAY LEAD TO ENGINE DAMAGE AS I MAY NOT CHANGE ENGINE OIL AT THE REQUIRED INTERVAL RESULTING IN COSTLY REPAIR. *TR