2017 Kia Optima Problems & Complaints

The electrical wiring harness connecting to the hybrid system electric fuel pump(s) was found to have significant corrosion and a missing factory-installed protective covering. This is a manufacturing defect. The protective covering was never installed at the factory, leaving the wiring exposed to moisture and corrosion from the time the vehicle was built. COMPONENT THAT FAILED: Electrical wiring harness to hybrid electric fuel pump(s). Missing factory protective covering caused corrosion. The failed component is available for inspection upon request. SAFETY RISK: Corroded wiring in a hybrid vehicle electrical system poses serious risks including electrical shorts, potential fire hazard, and sudden loss of hybrid propulsion while driving. The vehicle is currently inoperable and unsafe to operate. CONFIRMED BY DEALER: Yes. The vehicle was taken to an authorized Kia dealership where it remained for approximately 8 months. The dealership and manufacturer inspected the vehicle and confirmed the wiring issue but denied warranty coverage. THIRD-PARTY CONFIRMATION: A third-party warranty representative independently reviewed photographic evidence and confirmed the missing protective covering is a manufacturing defect, not wear-and-tear or owner-caused damage. MANUFACTURER RESPONSE: The manufacturer denied warranty repair, falsely claiming the hybrid component warranty does not transfer to subsequent owners. Federal warranty law requires transfer unless explicitly excluded in the warranty terms. WARNING SIGNS: No warning lamps, messages, or symptoms appeared prior to the failure. The defect was hidden beneath the vehicle and not visible during normal operation or routine maintenance.

On March 23, 2026, I took my 2017 Kia Optima Plug-In Hybrid (VIN: [XXX] ) to Mark Kia [XXX] ) solely for two open safety recalls: SC218 (Engine Inspection/Replacement and KSDS software installation) and SC278 (Emergency Trunk Latch Release) under Repair Order #6807251. No customer-pay work was performed. The Multi-Point Inspection that day noted only the cabin air filter. During the drive home on March 23, a faint rotten-egg (H₂S) smell appeared for the first time. By the morning of March 24, 2026, the smell was severe. I immediately returned the vehicle. Under new Repair Order #6807360, a second Multi-Point Inspection suddenly recommended $1,134.10 in customer-pay services (new 12V battery, fuel induction service, cooling system service, brake fluid exchange, and ATF exchange) that were not flagged the previous day. Since the recall service, the vehicle has developed numerous new defects that never existed before: Rotten-egg smell (H₂S) Intermittent AC that blows warm in stop-and-go traffic Passenger-rear power window clicks but will not roll down Brake warning (“Stop vehicle and check brakes”) “Key not detected” message Passenger-side mirror pushed in with temporary motor malfunction 12V battery cover left completely disassembled and misplaced in the trunk Complete no-start / dead 12V battery condition (will not crank even after multiple jump attempts as of March 30, 2026) On March 24, 2026, I sent a formal demand letter by certified mail (received and signed for by the dealership on March 27, 2026) giving Mark Kia five business days (until close of business March 31, 2026) to provide a free tow, free loaner, and free repair of all defects. I followed up with six supplemental addendums (dated March 24–30, 2026) attaching photos and videos of every issue. On April 1, 2026, Service Director [XXX] replied by email and admitted in writing (twice) that the dealership did not follow recall procedure INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine issues started the third month after sales. Jerking, shaking, declining performance, metal clicking noise, loss of power while driving. Kia has been working on the car for a year.

The contact owns a 2017 Kia Optima. The contact stated that while driving at 67 MPH, the vehicle experienced a loss of drive power, and the vehicle went into LIMP Mode. The check engine and HEV warning lights were intermittently illuminated. The contact entered the vehicle settings, and the ECU message was displayed. The contact stated that the failure had occurred three times. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

“My vehicle, a 2017 Kia Optima, had repeated safety issues documented in service records. Despite multiple repair attempts (per attached records), the problem remained unresolved and put my safety at risk. I’m seeking further investigation or resolution.”

My fiancée and I just recently bought this car with the 1.6T-GDi engine I immediately replaced the oil even though the dealership said that he just replaced it. I put 7 quarts of oil topping off from awk consumption after I initially changed the oil filter. Those 7 quarts were added over the period of three weeks and it’s just progressively gotten worse. I’m putting a quart to 1.5 quarts of oil in here every other day. Worried about it causing total failure & being at risk of being stranded with 2 kids due to the only engine I’ve been able to find that Kia doesn’t have any recall touched base on is the GAMMA 1.6 engine. The turbo GAMMA 1.6. The N/a 1.6 was covered but it has ungodly pop/clunking backfiring sound coming from either intake manifold or valve train please help. Times are hard enough as it is to be without a vehicle due to a fault other than none of my own the dealership extended powertrain warranty isn’t being honored by Kia even though they said it would just don’t want something to happen to me or the car that’s beyond my capabilities and knowledge and ultimately result in my spouse not having a reliable and/or safe means of transportation to/from work and commuting kids as well. Thanks in advance

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The vehicle is consuming excessive amounts of oil. The dipstick was completely dry before 5000 miles were up. I had to add some oil to the engine to avoid engine failure. I have reported this to Jim Ellis dealership in Kennesaw GA but I was told to drive the vehicle until it knocks or the knock sensor goes.

The engine in my 2017 Kia Optima (VIN: [XXX] ) seized and locked up, a known defect associated with Kia’s Theta II 2.4L GDI engines. When I contacted Kia regarding engine replacement, I was told coverage would not apply because a required KSDS ECU update recall was not completed. During multiple phone calls with Kia Customer Care, Kia admitted that they did not have my contact information on file and added it during my call. Because Kia did not have my information, I never received any recall notification and was denied the opportunity to comply with the KSDS update. Kia has also provided conflicting information regarding whether recalls were open on my VIN while still relying on recall completion status to deny coverage. I believe Kia failed to properly notify me of a safety recall and is unfairly denying coverage for a known engine defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Kia Engine Settlement-Kia America and Grand Forks KIA dealership is refusing a mandatory diagnostic test for excessive oil consumption under the Kia Theta II Engine Class Settlement, despite the vehicle having the required KSDS software update installed. The vehicle is consuming 1 quart of oil every 1000 miles, requiring constant topping off to prevent engine seizure. Vehicle was brought to Kia Grand Forks on 7/21/25 was told that the valve gasket needed to be changed. Engine light illuminated 10/2025 and car was unable to make it back to dealership from 58369. Vehicle was brought to local mechanic where I was told that the has failed and that the spark plugs had oil on them. Mechanic changed the spark plugs to make it to Grand Forks Kia on 10/14/25 I was told that the Turbo needed to be replaced for $3300 before they can do an oil consumption test. There were no issues with the turbo before it was driven to Grand Forks on 10/14/25. Kia America refuses to cover the engine warranty which will lead to "sudden engine stall, loss of power, or vehicle fire," which are primary safety concerns monitored by NHTSA.

The contact called on behalf of her daughter who owns a 2017 Kia Optima. The contact stated while driving at approximately 60 MPH, the vehicle made an abnormal knocking sound, the cruise control was inoperative, the infotainment screen darkened, and the charging outlet was inoperative. The Check Engine warning light was intermittently illuminated. The vehicle was taken to the contact's residence, and the contact used a vehicle scanner to scan the vehicle. The contact stated that DTC: P1326 for the Knock Sensor Detection System (KSDS) was found, which detected excessive engine vibration. A dealer was contacted; however, the vehicle was not diagnosed or repaired by the dealer. No further information was available. The failure mileage was approximately 98,000.

Vehicle experiences sudden and dangerous loss of power while driving, including hesitation during acceleration, consistent with connecting-rod bearing failure risk known in this model’s GDI engine. Dealer estimate found timing and oil-flow component failures connected to internal engine damage. Vehicle is unsafe to drive and stalls/lacks power unexpectedly, creating a high risk of crash.”

I own a 2017 Kia Optima with a major internal engine defect. Starting shortly after purchase, the car lost power and consumed fuel unusually quickly. Over time, the engine began burning excessive oil and now produces a loud knocking sound (bearing knock), indicating internal bearing failure. These symptoms are consistent with known Kia engine defects (bearing wear / piston ring failure). The defect is a serious safety concern: because of weak bearings and high oil consumption, the engine could stall, seize, or catch fire. The dealership has refused to repair or replace the engine. I am reporting this as a safety defect and request NHTSA investigation.

The contact owns a 2017 Kia Optima. The contact stated that upon routine maintenance with a local independent mechanic, it was discovered that the vehicle had low engine oil. No warning light was illuminated. The vehicle was taken to a local dealer, where it was determined that an oil consumption test was needed to determine any failure. The vehicle was not repaired. The check engine warning light was illuminated. The contact stated that engine oil was added almost every 2 weeks. The message to "Contact the Dealer" was displayed. The vehicle was towed to Team Kia of El Cajon (541 N Johnson Ave, El Cajon, CA 92020), where it was determined that there was engine oil leaking onto the catalytic converter. The contact related the failure to a Kia recall related to a connecting rod bearing failure. The manufacturer was made aware of the failure. The failure mileage was approximately 100,400.

I purchased the 2017 Optima Hybrid from Huntington Beach Hyundai on [XXX]. I made sure to double check with the dealer if the engine and hybrid battery were in good condition, in which the salesman reassured me everything is good. The car was driving okay for a while, and I had oil change and tires/alignment changed recently. Just barely 4 months in after I owned the car, the incident happened on the night of [XXX]. I was driving on the highway near the Getty going roughly 70 mph up the mountain roads while all of a sudden the "check hybrid system" warning came on in the car. The car immediately went into limp mode, and I did everything I could to slow the car to a complete stop, and stop on the freeway shoulder safely. It was a traumatizing experience to me, as this is a major safety issue with the vehicle, and other cars were travelling really fast in LA mountain areas. I had the car towed to a auto repair shop the next day, the mechanics did a deep inspection and informed me the hybrid inverter has failed. I paid $2,177 to replace the hybrid inverter with the mechanic. The mechanic also informed me while they were test driving they heard a knocking sound from the engine. I did a look up and found out there is a class settlement and safety campaigns on the engine for 2017 Optima Hybrid due to the faulty factory rod bearings, and the 150K miles extended warranty from Kia should apply to replace my faulty engine free of charge. I will be getting my car towed to Car Pros Kia in Huntington Beach on October 15th, 2025, and request the dealer to replace my engine per Kia's extended warranty. I am filing the complaint because the car is having problems after problems in barely 4 months of ownership, in which I believe I have purchased a lemon, or Huntington Beach Hyundai knowingly hid the facts the components were faulty. I have also filed a case with Kia corporate. Attached is the repair invoice for the hybrid inverter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine is consuming a large amount of oil. Oil is gunking up spark plugs causing them to be replaced every 10-12 months. Have to add oil 3-5 times per month. This is our 2nd Kia optima and the first (2011) with seized engine in which Kia paid for replacement.

Oil is burning too fast... Car has had an issue like this in the past and the problem resulted in a blown engine... Re-call was found by dealer and honored and endinge re-placed.. Car is now expierenceing this problem again... Second, steering wheel is locking when turnning fully left... Third, car smells extremely strong like gasoline when car is warming up...

Engine completely shut down when driving it. Had it replaced among many other things then found out it was part of a class action lawsuit. I have spent two years trying to recoup the money I lost in repairs and the cash I paid for the car.

I own a 2017 Kia Optima. My vehicle was brought in for the tail light recall at Lupient Kia, but the dealership only replaced a bulb and refused to replace the harnesses. I was told by the service advisor (Brad Baranowski) that my tail lights had “nothing to do with the recall” and that I would need to pay $210 for a diagnosis, even though I am still experiencing the exact defect described in the recall (shortage/failure in the harness causing tail light malfunction and warning lights). This incomplete recall repair is a safety hazard my tail lights continue to fail, and I have received tickets because of it. I request that NHTSA investigate Kia’s failure to properly complete this recall. Lupient Kia 6030 N Green Bay Ave Glendale, WI 53209 Phone: (414) 351-3000

for the past year, I have been constantly replacing the spark plugs and ignition coil in my 2017 Kia optima. Recently I have had the valve cover gasket replaced. It is a constant oil consumption issue. I have received the P1326 diagnostic code. My dealership told me that the engine cannot be replaced unless it’s knocking. This is my only mode of transportation, and I would hate for me to be stranded because I’m waiting for the engine to knock for my engine to be replaced.

Car began hesitating and stalling, particularly from a stop. Engine light came on. Took the car to the KIA dealership for diagnosis. Was told by svc coordinator that the diagnosis indicated a bad knock sensor. The technician replaced the knock sensor, then test drove the car. It failed immediately. I was told that it would likely need engine replacement. After a few days, svc coordinator called and said that KIA recommended replacing the knock sensor (again) and perform a tuneup. They declined to replace the engine. The car runs in "limp home mode" (Kia's terminology), hesitates and stalls so as to make it very unsafe to operate. The engine on this car was replaced about two years ago for excessive oil consumption. There cannot be more than 30k miles on the new engine. KIA stated that there is a lifetime warranty on the replaced engines, but are apparently not going to honor the warranty. Car is serviced regularly and is in otherwise excellent condition.

My car is burning oil and oil is covering my spark plugs. Was mentioned about decarbonizing

The contact owns a 2017 Kia Optima. The contact stated she had noticed that the vehicle required more oil between oil changes. Additionally, the contact had noticed that oil was leaking underneath the vehicle. The contact stated that the low oil pressure warning light would only illuminate upon depressing the brake pedal. The vehicle was taken to an independent mechanic, where no oil leak was found, and the contact was advised to constantly check the engine oil level. The contact stated that upon checking the oil level recently, five quarts of oil needed to be added to the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 133,000.

--- **Summary of Complaint – 2017 Kia Optima** My 2017 Kia Optima (VIN: [XXX] ) experienced sudden engine failure due to a damaged piston. There were no warning signs—no knock codes or dashboard alerts—prior to the malfunction. Despite regular maintenance and timely oil changes, Kia denied warranty coverage, leaving me with significant repair costs. This issue appears consistent with reported engine problems in similar Kia models and could represent a broader manufacturing defect. I'm submitting this report in hopes of prompting an investigation into a potential safety hazard. A recall may be necessary to prevent similar failures and protect INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving my 2017 Kia Optima (Theta II engine) at approximately 115,900 miles, I suddenly experienced engine failure. The vehicle began to stall and produced a burning smell shortly before the engine seized completely. I had the car towed to a Kia dealership, which confirmed an internal engine failure and noted that there were no signs of external oil leaks or neglect. The failure occurred only 4,500 miles after my last oil change, which was documented and professionally completed. The Kia technician mentioned verbally that this was due to excessive oil consumption and burning — an issue I later found to be widely reported in other Kia vehicles using this engine type. The estimated repair cost is over $14,000, which is more than the value of the vehicle. Despite my warranty being expired, this type of failure appears consistent with known manufacturing defects. I am reporting this for public safety and accountability. The vehicle failed without warning and could have caused a dangerous situation on the road.

Excessive oil consumption started at 61,000 miles, causing engine misfires and dangerous power loss on the road. Engine codes 1326 and P0304 were frequent. Despite numerous services, including sensor replacements, spark plugs and oil top-offs, the problem worsened. At 97,769 miles, the dealer said a full engine replacement is needed along with other pertinent repairs related to the engine are needed. The situation was life-threatening each time as they occurred while driving and I now no working vehicle after my husband's recent death. Kia dealerships acknowledged the defect but refused to replace the engine and advised that Kia Corporate was refusing, although no claim information was ever provided that they indeed contacted the corporate office. I am seeking NHTSA support in holding Kia accountable.

Code P1326, Faulty Knock sensor on 2.4GDI

The car stalled out

I previously submitted a report regarding engine failure in my Kia 2017, Optima. I’d like to update the complaint with new details. Upon mechanical inspection, it was confirmed that the engine bears Hyundai branding and has sustained internal damage including broken pistons and valve failure. These issues appear consistent with the known oil ring defect affecting Hyundai-manufactured engines used in Kia vehicles. Symptoms included: Engine knocking and rough idling Sudden loss of oil and reduced performance Full engine failure requiring replacement I believe my vehicle may have been missed in the recall or settlement programs and request this update be added to my case. I’m willing to provide repair estimates, diagnostic reports, and photos upon request. Thank you for investigating this issue further

My Kia optima fe 2017 has been consuming a lot of motor oil it takes a quart every 2 to 3 weeks and of if I drive it more than average it needs motor oil sooner

Engine is failing and using over 3 quarts of oil every 700-100 miles. Spark Plugs have become oil fouled and replaced all 4 spark plugs June 11th, 2024 and replaced all 4 spark plugs again January 12th, 2025. Today July 7th, 2025 Check Engine light came back on with Engine Misfire code P0303 Cylinder 3 Misfire, changing spark plugs again today. My safety is put at risk because oil consumption is a know issue with Kia GDI Engines. At any moment my car can run out of oil if it is not check every other week causing my engine to completely fail or a spark plug become Oil fouled and a spark plug needing to be replaced. In July of 2024 when this happened I was on the highway going 70 mph and my car just completed shut down. I could have been seriously injured had I not been able to pull over and only been 5 miles away from my home. I called Kia today to start an Oil Consumption test, stated I am the 2nd owner and while this is a known issue I will pay for and Upper Engine Clean which is only a band aid. This problem has been confirmed with Kia that the GDI Engines are consuming oil. I have also replaced all Engine Coolant, Coolant Temperature Senor, Thermostat as well as the PCV Valve.

Warning lights displayed for ABS and ESC systems. Had Autozone pull the OBD2 codes which indicated the left rear wheel speed sensor failed resulting in failed/disabled ABS and ESC systems. I replaced the bad rear wheel hub/sensor which corrected the problem. I no longer have that failed component. A few months later, warning lights came on again. I again had the codes pulled by Autozone and this time it was the right rear wheel speed sensor. I have the new part but have not yet replaced it so I could keep the defective part for the right wheel. The first one failed in April 2024 and the second in November 2024. This seems to be a bad design with two of the same parts failing in the same timeframe affecting two main safety features of the vehicle

The contact owns a 2017 Kia Optima. The contact stated that the low battery warning light was illuminated, and the message stating an electrical failure was occurring was displayed on the infotainment center. The battery was tested and found to be non-defective. The vehicle was taken to AutoZone, where a mechanic diagnosed and determined that the alternator had failed. The vehicle was not repaired. The contact found information of NHTSA Campaign Number: 18V161000 (Hybrid Propulsion System) and linked the recall to the failure. The dealer was contacted and informed of the failure. The dealer confirmed that the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.

My vehicle is experiencing engine issues consistent with the known Theta II GDI engine defects — including rod bearing failure piston rings engine stalling, I understand that Kia has offered extended warranty coverage through the engine defect settlement, provided the Knock Sensor Detection System (KSDS) update was installed before failure. I am unsure whether this update has been applied and would like to confirm my eligibility. I respectfully request: 1.Confirmation of KSDS update installation on my VIN 2.A review of my eligibility for engine inspection and coverage under the extended warranty 3.Assistance with coordinating service and coverage at my local dealership (LeBlanc Kia, New Iberia, LA) I am the second owner of this vehicle and want to ensure I am treated fairly under the known warranty extension guidelines. Thank you for your support. I look forward to your prompt response.

For years there has been a problem with my vehicle after it rains. On the drivers side when turning the steering wheel there is a scraping noise. The dealership service always said they can’t hear anything or duplicate the problem. Now the issue has extended to the passenger side. After a heavy rain or going through the car wash water get in under the glovebox. My sunroof is fine and not clogged, the problem is something else. Water no matter the source should not be getting inside the car causing odor issues, interfering with the operation of turning / steering gears. This needs to be a recall to force Kia to acknowledge this well known problem from hundreds of online complaints regarding leaks.

I purchased a 2017 Kia Optima from Deal Makers Auto Sales in Georgia in February 2024. The vehicle broke down within 3 months. I later found out it had four open safety recalls that were never disclosed at the time of sale. This is dangerous and deceptive, and the dealership refused to take responsibility or make repairs.

Engine stalled out while driving lyft. Got passenger to their destination safely, however lyft is my only source of income big risk to stall out on a highway.

Randomly when turning, my steering will jolt in the opposite direction and lose power steering. The red power steering light does come on at this moment where I have to pull over, turn the car off, and restart and the symptoms clear itself up. In addition, there is there is, randomly, grinding noises (and I can feel it in the steering) when turning. When this occurs, relocating the steering column by changing the position (via tilt and telescopic) seems to help clear it up for awhile. I have almost jolted to oncoming traffic when turning and a few instances. I have had it serviced to check steering points at tires, axel, cv joints, and my mechanics can't seem to find the fault there. Even after doing alignments, it helped for a little bit but the same problems came back. They believe it to be a steering column issue. They believe that it is getting caught when turning and causing the issues. This has been occurring for about 6-8 months now. The power steering losing power happens maybe once or twice a week to once every two weeks. The grinding and vibration in the steering column while turning happens a few times a week to maybe just once a week. Its occurrence worsens when it rains. I am reporting this because I have read other reports of people have the same experience as myself.

The power steering stopped working and the car became hard to turn because of it. The power steering light (red color with steering wheel and exclamation point to the right of it) came on also.

I was driving and as I was going to make a left turn, the steering wheel forced itself to the right and locked. And the whole car completely shut down. So I had to slam on my brakes as they were also locking on me.

The contact owns a 2017 Kia Optima. The contact stated that while attempting to start the vehicle, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

Failure of Flexible Steering Coupler, part of the Motor Driven Power Steering. This flexible coupler deteriorated noticeably over about 6 months time. Currently steering is very erratic with crunching sounds when turning wheel. This is a serious safety concern. I had the steering and suspension inspected at an official PA state inspection station (annual requirement) and was assured that the mechanical under car parts are all good. HAs never needed any repairs in this area, not even a wheel alignment. I am the original owner and the vehicle has been well maintained. Vehicle currently has 141,000 miles, mostly highway driving. KIA advises that there is no recall and no warranty repair available. I believe this is a design defect and safety issue.

I was driving on the highway, the check engine light started flashing and the car lost power. This created a very dangerous situation because I could not go the speed limit and could not get off the highway since I was in the middle lane. We went and had the check engine light checked and were told the code was P1326.

Unknown Oil consumption Spark plugs need replacement about every 500-1000 miles. Also needs oil every 500-1000

I was driving on the highway and randomly my car started to shake very badly and i couldn’t go faster than about 30 mph. My engine light didn’t turn on until i turned the car off and back on after finally making it home after almost getting hit by cars trying to make it back home. I sent it to get looked at and they said that it’s misfiring pretty severely and that kia had a recall on an engine/motor awhile back for my car and to take it to a dealership. I contacted KIA customer care but the only recall I see when I look up my VIN # is for the trunk recall.

There appears to be an issue with Kia USA regarding an oil switch fault that the company may be aware of but has not addressed through a service bulletin. We own a 2017 Kia Optima with a 2.4L engine and 84,000 miles that has recently started experiencing an intermittent oil pressure light. Thinking the issue was covered under warranty, I took the vehicle in for repair, only to receive a quote of $6,000. The faulty switch had pushed oil through the wiring harness, contaminating the powertrain control module and fuel injectors. I have found information indicating that Kia issued a service bulletin in April 2022 for the same switch used in the 2.4L issue affecting 2015-2018 Kia models with 3.3L engines. However, when I provided this information to the dealer, they insisted the switch in my Optima was different and not covered by the bulletin. I have repeatedly requested the part number for the faulty switch referenced in the bulletin, but have not received a response from the dealer or Kia corporate. The information I found on-line is that the switch in both motors are the same switch. I understand that if this issue is not addressed early, the repair cost can reach upwards of $7,500. If Kia had proactively notified 2.4L owners about the switch issue in 2022, my problem may have been caught and resolved before the extensive damage occurred. Furthermore, if the faulty switch was used across multiple Kia models during the same time frame, the company should have included those vehicles in the service bulletin. I am not concerned with getting my own Optima repaired, but I find it unacceptable for Kia to take advantage of customers in this manner. An $18 part failure should not result in such significant damage, and Kia's lack of transparency and action is disappointing. I hope that by sharing this experience, Kia will be compelled to address this issue and prevent further financial hardship for their customers.

1.) What component or system failed or malfunctioned? Engine failure due to excessive oil consumption and/or a malfunctioning Knock Sensor Detection System (KSDS). •The engine failed at only 50,000 miles due to internal issues. •The KSDS system triggered a flashing check engine light, but Kia refuses to cover the repair despite known past issues. •Kia engineers and the dealership confirmed the engine failure but are denying warranty coverage. The vehicle is currently at the dealership and available for inspection. 2.) How was your safety or the safety of others put at risk? •A flashing check engine light appeared, indicating possible catastrophic engine failure while driving. •Loss of engine function on the road could have led to an accident. •The KSDS system was designed to prevent this type of failure, but it failed to stop the damage in time. •If the engine had completely failed at highway speeds, it could have created a dangerous situation. 3.) Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue was confirmed by the Kia dealership. •The dealership confirmed that the engine has failed and needs to be replaced. •A tech line case was opened with Kia engineers, who confirmed the failure. •Kia refuses to cover the repair, claiming it is a "top-end failure" instead of a "rod bearing failure." 4️.) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes, it was inspected by the Kia dealership and Kia engineers. •A tech line case was created, and Kia engineers reviewed the issue. •Kia admitted that the engine failed but refused to cover the repair under warranty. 5.) Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, a flashing check engine light appeared due to the Knock Sensor Detection System (KSDS). •The same warning code had previously appeared while

My Engine is burning a quart or more of oil a week. Since my last oil change I have put in 15 quarts of oil. I called KIA service department and they said there is nothing they can do unless my check engine light is on.

I have been dealing with an engine issue for almost two years now, dealership is telling me I need to wait till a barring goes out for the engine to be replaced at no charge. Car does not go over 60 mph, oil is burning like crazy

The contact owns a 2017 Kia Optima. The contact stated while the vehicle was parked, the vehicle stalled. The oil change warning light was illuminated. The contact stated that an oil change was needed almost every two weeks. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was repaired; however, the oil change warning light was illuminated. The vehicle was taken to a dealer where the vehicle was diagnosed; however, the result of the diagnostic test was unknown. The vehicle was repaired; however, the oil change warning light remained illuminated. The contact research and was made aware of NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

My driver's seat seatbelt has completely locked up rendering unusable. It neither retracts or goes out further so it is stuck in a state where it cannot buckle with a person in it. My car is only 7 years old and I have only had it for4 years.

Yes, the issue has been confirmed by Kia. They acknowledged the high oil consumption and indicated that the engine requires a rod bearing replacement. However, Kia does not want to fully recognize the problem. I have taken the car to another mechanic who confirmed that the ignition coil has burnt on cylinder number 3 and identified it as an engine failure along with the high oil consumption.

The contact’s daughter owns a 2017 Kia Optima. While the contact’s daughter was driving at an undisclosed speed, there was a loud rattling sound coming from the front end of the vehicle. The check engine warning light illuminated. The contact stated that while attempting to start the vehicle, the vehicle failed to start on the first attempt. The vehicle started on the second attempt was able to be driven. The vehicle was taken to the dealer who determined that the engine rod had failed, causing complete engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact became aware that the vehicle was included in an undisclosed Product Improvement Program for a software update; however, the contact was unaware of the software update which voided the Extended Warranty for the engine repair. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

A auto repair shop said my Kia Optima has a bad knock sensor which is a common problem with those cars. My safety and others was put at great risk when I suddenly lost power on the freeway Problem was confirmed at an independent service center Has not yet been inspected by manufacturer Warning message came up at the same time as losing power

Took the car to the dealership to diagnose an issue that I know Kia has a settlement for which is the engine class settlement and the dealership is trying to say the cause of known issue is from another source so they do not have to cover the cost of a replacement engine. The dealership is saying my option is to pay 8-10k for a new engine when it should be covered under the lifetime engine warranty which they confirmed I have. Engine light popped up the day of taking it to dealer. The engine has the possibility of seizing putting the driver or others at risk of serious accident.

Drivers side seat belt will not click into latch

Engine is burning 2 QT of oil every month and burning it in under 1000 miles. Kia dealership says it's a common issue but can't help me until the engine seizes up. The car has less than 85k miles on it. How can this be a common issue but they can't fix it till the engine dies? What if the engine dies out of warranty? Then I'm out 12k for a new engine that will die in 80k miles. This should be a recall.

Car engine stuttered when turned on, then after a moment smoothed out . I noticed some looseness in response in the steering wheel while driving forward, after a short period of time driving the antiskid symbol and the EPS symbol came on and I lost power steering. I turned off the car and turned it back on . The emergency symbols were gone and the power steering was OK. I headed back home and the symbols came back on and lost power steering again after driving about 3 blocks. I repeated turning car off and on to get home.

The KSDS in my engine is causing engine failure due to the dealership failing to fix the problem when I first experienced stalling, lagging and misfiring of my vehicle, which would often make it shake and I would have to turn the car off and reignite it, sometimes more than once. My safety is at risk when driving, because the vehicle will lag while trying to accelerate in traffic. My mechanic researched the issue and found the recall and Kia said they fixed it when it was issued and they didn’t. My CHECK ENGINE light is flashing now and it continues to lose power. I have contacted Kia about the issue and I’m waiting on a response.

The engine Is losing oil. Taking it to KIA dealership and other repair shops around our area and she has to have her oil changed every thousand miles because the oil is going somewhere but they don’t know where because there’s no leakage anywhere. I see there’s 100 of other complaints about this key should be responsible. Please indicate what we can do about this doesn’t have that many miles on it.

Driving highway speed (75) after work may 23rd 2024 when my car just randomly stop accelerating and I pulled to the side of the highway and I heard a weird engine knock sound coming from engine . I turned the vehicle off and back on and it was still doing the same thing then it just cut off and wouldn’t start no more. I reached out to Kia cooperate to find out that it’s an extended life time warranty on the engine of the make of my car for rod bearings failure. I contacted Kia of Pelham Al to get an appointment to bring it in I drop it off June 9th , service app was June 10th. They failed to give a rental car … leaving me with no way to work …

On 11/02/2023 I mailed in the KIA request for Reimbursement form. I included a reciept from KIA of Fargo, ND for the Trunk latch assembly. My trunk latch failed in August of 2022, I had to leave Fargo so I cancelled my service appointment. Then purchased the trunk latch assembly and installed it myself. I included labor of $180 and part cost of $62.68. KIA sent an aknowlegment of the reimbursement form on 02/22/2024 they were reviewing the form. As of today I have not yet received the reimbursement. KIA is not following through in a timely manner on this trunk latch recall.

Turbocharger failed at 90000 miles because fan assembly was bad. May have happened when dealership replaced high pressure fuel pump. Fan sheared and metal parts got in the engine about a thousand miles after that.

I was driving on the highway, and my oil pan storage plug fell out of my car. All of the oil leaked out of the engine causing my engine to seize up while I was driving. The dealership says my vehicle is out of warranty, and will not replace it, and that it will cost me $12,000 for a new engine

MY 2017 OPTIMA IS CONSUMING OIL INTO THE PISTONS AND PISTON RINGS WHICH IS SOAKING THE SPARK PLUGS CAUSING ENGINE MISFIRE, MY MECHANIC STATES IT WONT BE LONG TILL THE ENGINE GOES OUT, I TALKED TO KIA AND THEY TOLD ME THE CAR HAS TO BE SEIZED OR KNOCKING FOR THEM TO REPLACE THE ENGINE, KNOWING ITS A PROBLEM. I WANT MY CAR FIXED AS ITS A KNOWN ISSUE ACROSS ALL OPTIMAS.

Ms. Nadine Thomas, who is running for District 44 in Georgia, has served on the Georgia House of Representatives and the Georgia State Senate is my boss and know what I have been through with my vehicle and has heard from KIA in Athens GA that there is nothing they can do. I have a 2017 KIA Optima that I have been having problems with since around 06/2022 or a little before. I have been getting oil changes and putting oil in the vehicle every week or every other week. It finally took a mechanic to tell me it is an issue with Kia's and a recall due to the replacement of the motor because the cars are losing oil. I do not have an oil leak but losing it every week and replacing it and it is expensive for an oil change and a gallon of oil constantly. I have reached out to KIA Manufacturer and case was denied, BBB and KIA denied it all the way, through where I went has far as to the attributor. Georgia Attorney General and they sent a letter to the Bulldog KIA in Athens and they said I have to go through the process of either hearing a thumping noise or motor light flashing constantly and or car shuts off before my motor can be replace. None of this has happened. I had to pay out of pocket for a tune up which was over $300 in Sept 2023 and again early this year 2023 and no reimbursement but it’s on my KIA receipts due to oil consumption (leaking of oil) it’s causing me to keep replacing the spark plugs. Renting vehicles when they would have to keep my vehicle to replace the spark plugs, and missing time from work. They will not compensate me for it, replace the motor, and or provide me another vehicle. I feel also because I am a woman that I am racially profiled, I have been very professional, calm, and provided more than enough time, effort, and providing all the information to KIA and I am not getting nowhere or through to anyone that will hear me or understand what I am going through. Previous NHTSA ID Number is 11518826, awaiting for response back from Ossoff Office.

The contact owned a 2017 Kia Optima. The contact stated that while driving at 35 MPH, another vehicle crashed on the front passenger side tire of the vehicle. Due to the impact, the vehicle was sent over four lanes of traffic and jumped over a curb. The contact stated that the front air bag was deployed only after the vehicle jumped the curb; no other air bags in the vehicle were deployed despite the contact's children in the vehicle's rear seat. The contact stated that metal shrapnel was released upon deployment of the air bag. The contact used her left arm to block the fragments from hitting her face. The contact and her children were all transported to the hospital by ambulance. The contact sustained multiple cuts to her jaw, lips and face. In addition, the contact sustained multiple lacerations and bruises to her left arm and the contact's right arm was broken; the contact also sustained eight cracked teeth. The contact stated that all four children located in the rear seats suffered minor bruising with one child suffering a seat belt laceration on their right shoulder. A police report was filed. The children were discharged from the hospital on the same day; however, the contact stayed in the hospital for a week due to her injuries. The other driver's air bags were deployed upon impact and no injuries were reported. The vehicle was towed to an independent mechanic where it remained in their possession pending. The manufacturer was notified of the failure. The vehicle had been deemed a total loss. The failure mileage was approximately 110,000.

The contact owns a 2017 Kia Optima. The contact stated that while his wife was driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The vehicle was taken to the dealer; however, the contact's wife was asked to complete and record information for daily engine testing. The contact's wife completed the daily engine and oil pressure testing for ten consecutive days. The contact's wife submitted the information to the dealer and the manufacturer. The vehicle was taken back to the dealer and an oil consumption test was requested. The vehicle was at the dealer for several days; however, a diagnostic update was not provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 92,973.

Sunroof shattered while driving on the highway. Nothing hit the vehicle. Sounded like a loud explosion.

ON [XXX], AROUND 11:30 A.M., I WAS DRIVING [XXX] ON [XXX], GOING ABOUT 78 MPH, JUST PASSED [XXX], WHEN THE LIGHTS ON THE DASH LIT UP, SMOKE STARTED COMING FROM THE BACK OF THE CAR, THEN THERE WAS SMOKE COMING FROM UNDER THE HOOD THEN SMOKE STARTED COMING FROM THE A/C VENTS. THERE WAS A FULL FLEDGE FIRE UNDER MY HOOD. THE GUY DRIVING NEXT TO ME, KINDA GESTURED FOR ME TO PULL OVER, ALTHOUGH I WAS ALREADY THINKING I NEEDED TO PULL OVER, THE SHOCK OF WHAT WAS HAPPENING, I LOST MY TRAIN OF THOUGHT. I PULLED OVER AND SO DID THAT GUY, HE HAD A FIRE EXTINGUISHER AND TRIED TO PUT OUT THE FIRE BUT TO NO AVAIL. 5 MINS AFTER I GOT OUT, THE ENTIRE CAR WAS ENGULFED IN FLAMES. IT WAS VERY SCARY AND I AM THANKFUL FOR THAT GUY, BECAUSE I FROZE FOR A MINUTE AND COULDN'T THINK OF WHAT TO DO, I PULLED OVER JUST IN TIME. THE FIRE DEPT WAS CALLED AND IT TOOK THEM AWHILE TO PUT THE FIRE OUT, THE CAR WAS BURNT TO A CRISP, A 100% LOSS. A POLICE OFFICER TOOK MY NAME & PHONE NUMBER AND ARRANGED FOR A TOW TRUCK. I HAD TO ARRANGE FOR SOMEONE TO PICK ME UP FROM THE SIDE OF INTERSTATE I [XXX] AND HAD TO CALL OFF WORK. THE CAR WAS TOWED BY PROFESSIONAL TOWING TAMPA LOCATED - PHONE# 813-242-0610 EXT. 5 EMAIL - DISPATCH@PROTOWTAMPA.COM | WEBSITE - www.professionaltowingtampa.com I SPOKE TO SOMEONE AT THE TOW YARD AND THEY TOLD ME TO BRING THEM THE TITLE TO THE CAR THE NEXT DAY AND SUGGESTED I PAY THE TOWING FEE RIGHT AWAY BEING THAT THE TOTAL AMOUNT DUE INCREASES EVERY DAY. ON [XXX], I BROUGHT THEM THE TITLE TO THE CAR AND PAID THE, I BELIEVE, $285 TOWING & STORAGE FEE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing to bring a critical safety concern to your attention regarding my 2017 Kia Optima LX. The steering wheel of my vehicle frequently loses power, necessitating a restart of the engine for it to function properly again. This issue occurs randomly, but consistently takes place during steering wheel turns. On one alarming occasion while navigating a winding canyon road, the steering lost power, compelling me to slam on the brakes to prevent the car from falling off the cliff. Another incident occurred while making a right turn, resulting in me slamming on the brakes to avoid colliding with oncoming cars, narrowly escaping a potential rear-end accident. When the steering loses power, it remains functional but demands significant physical effort. Unfortunately, in attempting to steer during one episode, I strained a muscle, leading to a week of suffering. Despite the severity of this safety concern, Kia refuses to address the issue unless they can replicate it during a service visit. The problem occurs randomly, ranging from three times a day to once a month, with no warning signs prior to power loss. Kia has acknowledged this issue, evident in the warranty extension they provided up to 150k miles (attached). Regrettably, when I take the car to the dealership, they decline to address the problem due to an inability to replicate it. I believe this recurring steering malfunction poses a serious risk to my safety and the safety of others on the road. Your intervention in investigating this matter would be greatly appreciated to ensure the well-being of Kia Optima LX drivers. Attached, please find the mentioned warranty extension letter from Kia and an image displaying the MDPS warning light illuminated during instances when the steering lost power. Thank you for your prompt attention to this urgent matter. The contact stated Kia inspected the vehicle but was unable to replicate the issue during their inspection. However, they recommended replacing the assembly column as a potential solution, but the contact declined due to lack of assurance that the assembly column replacement would resolve the issue.

The engine code p1326 code popped up after coming to a stop the same code associated with the Kia engine recall but my vin isn’t covered

I drive with my lights on auto. Occasionally the lights go out for no apparent reason. Both inside and headlights. I then have to hold the high beam switch on until I can turn lights on and off or use directional. Sometimes using the directional will cause lights to go out as well. This can happen several days in a row or maybe once or twice a week. I have noticed a few times the box appearing in my dashboard saying lights were off. I had done nothing for them to go out. If a cop sees this happen I am sure to get pulled over. This has been going on for a year=3 trips to 2 different dealers. I brought my car to two different dealers and they both said without it happening when they have it they cannot do anything. I do not understand how a few years ago they fixed something incorrectly and I had to go back for a different part. Apparently this can't be done for this. So, I just risk my life every time I drive at night!!

Every time after I get an oil change I’m constantly having to put oil in it because it goes dry every 2 days and my check engine light stays on before and after oil change, randomly shaking soon as I turn the car on then the oil light comes on every time I go over a speed bump! The car slams on breaks when it wants and has even did it when in fast traffic on the highway.

Got a bsd and check hybrid system while driving.

I was driving at 65MPH on the highway when the warning lights went flashing on my dashboard with "Check Hybrid system", "!HEV", and check engine light. I pulled over to the side of the highway and had a tow truck took it to the dealership to check out. Kia dealership did a diagnostic and mentioned the hybrid engine failed to convert from hybrid to gas and vice-versa. I am at 165,531 miles and Kia is charging me $13,000 to fix it. I am over the warranty of 150,000 miles. The "Check Hybrid system" message has been ongoing since 2021 and Kia mentioned it has to do something with the hybrid battery and Kia no longer makes a replacement battery for the Kia hybrid optima 2017. All Kia does it reset the system for the "Check Hybrid system" message to go away. After a few weeks, the message will appear again on the dashboard. I have upload an image of the dashboard with all of the warning lights. I need help as this is costing to much to fix.

Entered on to the highway and accelerated to get up to speed. Check engine light started blinking and could no longer accelerate.

The contact owns a 2017 Kia Optima. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine was consuming an excessive amount of engine oil. The contact stated that the engine was consuming one quart of engine oil every two days after an oil change was performed. The vehicle was taken to AutoZone, where it was diagnosed that the detonation sensor was faulty. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 96,500.

I was driving down the highway and my car just went out in the middle of traffic I almost got into a accident with my kids in the car.there were no warning lights or anything on before it went out I finally pulled over in the far right lane and my car wouldn’t turn back on and started flashing various lights on the dashboard and still wouldn’t turn on I had to call triple A and have the car towed that put me in a very dangerous situation especially with my children in the car

Excessive Oil Consumption: Could cause Engine failure, Engine Seizure due to lack of oil. I have a 2017 Optima with Excessive Oil Consumption issue. I noticed the car is consuming excessive oil, for the third time. Many people had reported this issue, leaving customers with expensive repairs. This issue could cause Engine failure, Engine Seizure due to lack of oil. I took the vehicle to the dealer, (Kia) recommended additional services and kept the vehicle overnight for testing. These additional services were outside the normal maintenance interval and are expensive. Quick History: -As of 12/26/2023 Vehicle was dropped off due to excessive oil consumption, this time before the service interval was due. -2017 Optima/ 83,200 Mi -All Oil changes and scheduled maintenance performance at normal interval, sometimes sooner due to the Excessive oil consumption. -Car is for personal use/ normal driving - No Leaks detected in the Car

I have my headlights on auto so they turn on but they turn on during the day and then off at night they turn on they have turn off when I'm diving at night on freeway and turn back on

This has happened several times to me! While driving the steering wheel locks up and I have to coast to a stop to turn off the engine to reset the wheel. It has happened going 60mph down the hwy with my 3 young kids in the backseat. Going 30mph and I have almost hit two cars because of this. If I couldn't stop in time and time hwy wasn't a straight road we would've died. The part I need for the car has been on a back order for over a year. Kia said its not that big of an issue but my life and my kids life is at risk every day!!! Please help!!! This can't only be happening to my car!!!

The contact owns a 2017 Kia Optima. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact reset the check engine warning light however, the light became illuminated again. The vehicle was taken to a dealer and the contact was informed that the engine oil was low and needed to be topped off. Additionally, the dealer offered to perform an oil consumption test. The vehicle was not repaired. The contact stated that he had researched online and related the failure to an engine design flaw. The contact requested that the dealer attempt to repair the engine and was refused. The contact was advised by the dealer to drive the vehicle until the engine failed and then he would be placed under consideration for a manufacturer engine replacement program. The manufacturer had been informed of the failure. The failure mileage was approximately 76,000.

Driving down the interstate, the vehicle started to decelerate and the engine light started flashing. Got it to a mechanic and he started that it was a knock sensor failure P1326 code. Same as the recalls, but my vin number was not included in the recall report. Already had this vehicle in for excessive oil consumption. Paid for the dealer consumption test. They said it only burned a qt. and that was acceptable. In 1000 miles. Have done my own 1000 mile test and have been burning 1.5 or more qts. on three separate tests. Something has to be done about these engines. This is dangerous when going interstate speed and dropping to 20 mph in heavy traffic.

Oil from engine does not cycle through the engine and instead it foams up and comes out of the top of the engine and I need to put oil in my car every week.

The contact owns a 2017 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V594000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the next available appointment would be in February 2024. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that there were a lot of customers in front of him and the dealer would not be able to get to the vehicle until February 2024. The contact stated that the vehicle was consuming an excessive amount of engine oil and failed to start occasionally. The vehicle was not diagnosed or repaired. The failure mileage was approximately 126,000. Parts distribution disconnect

The contact owns a 2017 Kia Optima. The contact stated that while driving at 60 MPH, the vehicle inadvertently decelerated and then lost motive power. The check engine warning light was illuminated. The contact was able to restart the vehicle and drove to the residence. The contact stated that the vehicle jerked while driving. An independent mechanic diagnosed the vehicle at the residence and retrieved DTC Code: P1326, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the knock sensor was previously replaced for the same issue; however, the failure recurred. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and that the vehicle was not covered under warranty. The failure mileage was 100,670.

The engine on this vehicle caught fire while the vehicle was parked and not running. It had previsouly been drive for approximately 4 hours throughout the day but at the time of the incident there were no warning dashlights present. It is currently available for inspection, however depending on the length of this invesitagion it may no longer be available as i work with my insurance company determing next steps. My safety and the safety of other were put at risk by and open flame and smoke that occured during the fire. Ultimately the Fire Department were required to put out the fire. Approximately 8 months ago the engine was replace by the dealership Summit Place Kia East in Michigan due to an open recall for a knock sensor issue. I suspect this vehicle will be a total loss.

I was driving my kiaon a very busy interstate. When I was going around 65miles per hour and all of a sudden I lost all power it went from 65 miles per hour to 30 all at once when I hit the gas peddle the car went in jerks finally I got it back up to 55 but it only goes in a jerking motion and r. Very small hill u come to u lose power and it goes jerking . I thought several times I would get rear ended by the vehicle behind me I'm scared to drive this and when the car is running and you step out of the car the smell of gas is very strong and it is using a lot more gas than it mostly does . This happened to me September 20th2023.

The contact owns a 2017 Kia Optima. The contact stated that the oil warning light was frequently illuminated on the instrument panel. The contact took the vehicle to an independent mechanic and was informed that oil had leaked into an engine cylinder. The mechanic informed the contact that a Technical Service Bulletin had been placed on her vehicle in relation to the failure and referred the contact to a dealer for assistance. The contact called Pride Kia of Lynn and Herb Chambers Kia of Burlington and was informed that the vehicle was out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 122,000.

Kia fuel rail spurting gas out. Kia dealer said it’s not under warranty and no recalls. Gas leak is so bad car can’t be driven.

Complete engine failure while driving 70mph down the freeway. No lights came on before engine started shaking, knocking, and failed. We were stranded at a gas station. We checked oil and there was none. (This was shocking because we changed oil regularly and car had just received complete oil change several weeks prior) We bought enough oil to drive it to nearest auto mechanic shop. He inspected the car and said complete engine failure and that we needed to contact KIA immediately. Spark plugs were burnt and melted more than he had ever seen. He said this is a recurring problem with their engines. (A few months prior to this incident, check engine light came on and car had a slight sputter during acceleration. We took the car to local repair shop. Car received complete tune up weeks prior to incident and check engine light was resolved.) Car was taken to Kia dealership in Little Rock, AR. Diagnosis: Major oil consumption caused engine to overheat and lose pressure/fail. Engine is non-repairable. New engine will cost $10,000. Kia will not back their product. After investigating further, I have found a Facebook group with tens of thousands of people with similar incidents in their Hyundai/Kia cars. This is a dangerous problem and KIA needs to be held accountable. The most recent class action settlement DOES NOT cover engine failure due to major oil consumption, only rod bearing failure. Where is the oil going? There were no leaks detected, no oil light to warn me. Where does the oil go? Burning up through exhaust? Surely that violates some sort of environmental standard that car manufactures should be abiding by. These cars are dangerous to consumers, and bad for the environment. I’m stuck with a car that I still owe money on that is worthless. If I spend $10,000 to repair, they will put the same engine back in the car and I will repeat the cycle of engine failure and loss.

Headlights will randomly turn on and off throughout while driving. Radio has the same issue

Oil burning faster. After an oil change I go about a month before I have to add more oil again. There is no leak as every time I get an oil change I make sure they check. But around the month period I have to check to see if I am low on oil again. Very frustrating and starting to become costly

Twice while driving in rain my front end collision warning has taken control from me and slammed on the brakes bringing my car to a full stop. There was no vehicle or object in front of me either time. The second time I narrowly missed being rear ended.

My car does not accelerate easily and struggles with basic speed. I took it to a mechanic and am being told that my turbocharger has failed and must be replaced because there is fuel in my oil and there may be damage to my engine as a result that would require me to replace the engine. This is the second time in less than 2 years that this has happened since I have owned this vehicle. The mechanic says the engine could seize up or catch fire at any point and that I will have to have the oil drained, flushed, and replaced, hopefully have the fuel leak found and repaired, then the turbo replaced. Only once all of that has been done will I know if the engine will still be operable. The first time this happened it was repaired at a Kia dealership in Denton TX under warranty. The vehicle is no longer under warranty and should not have this problem every year.

Engine needed to be replaced as part of the recall for knock, however they said because the repair was done on a subsequent work order and the first one was for a failed AEB module that none of the repairs are covered. I'm out over $13,000 for what should have been warrantied

I was driving at night and the headlights suddenly turned off for about 5 seconds and then it will come back on. Don't know whats going on with its headlight.

My vehicle came up with a check engine light blinking. I took it to a Kia dealership where they put the ksds update in. A week after driving it, I started experiencing loss of power and the check engine light came back on. But this time not blinking. My car accelerates slowly, it is a struggle to get to 30 mph. My engine is making loud noises as if I am flooring the gas pedal when going 10 mph. Hills are impossible and dangerous to drive up. I took it in where the man told me my oil was empty, when just the day before it was full. I ran the code reader which came up p0010 for a camshaft. Now I’m being told it’s the entire top motor needing replacement due to “no oil”. I saw online recalls for this exact issue on the engine. It states of a lifetime engine warranty for this qualifying engine problem. I called the dealership where the lady informed me that there is a third party company that makes warranty coverage decisions, and that they make the decision on if it’s covered based on how much they will have to pay. If it’s a lot, it’s on me. Basically my engine failure qualifies but they don’t want to pay the amount of repairs. So I’m stuck with paying thousands for a hazardous car that I’ve only had for 8 months.

i had engine light a code P200a on my 2017 kia optima ex 17,000 miles i have like a hesitation when accelerating, sometimes just sitting idling or sitting at a light feels like going to stall. i had some one check it they told me to bring it to the dealer because they looked it up and said it is like a recall on 2016 kia optimas there is a Technical Service Bulletin on the same condition that i have i went to the dealer and they said thats what it was the (VCMA)variable charge motion actuator on the intake manifold..i dont drive to much with the car i looked on line and a bunch of people say they had the same problem with my year and older models.thank you.ihad it fixed at the dealer on 8-30-23 case #15777155

In the last year, my car has been in the shop countless times. I have had my knock sensor replaced and fixed multiple times. There is a significant lag when taking off from a complete stop, and there have been times that I cannot exceed more than 60 MPH. I have had my car serviced the exact way it states in the owner's manual without fail and still cannot find a cause for why my car is experiencing all of these issues. To get the motor to accelerate is nearly impossible 90% of the time. There is currently a recall on some other 2017 Kia Optimas for the Knock Sensor but there is not one on mine, even though mine has been replaced and fixed several times.

Vehicle had oil change & filter service done on April 27, 2023 for the purpose of hoping the service would rectify an Oil Pressure Sensor Light illuminated on the dashboard. It did not. Sensor was subsequently replaced by the dealer. Vehicle taken into the dealership today (September 2, 2023) for Pennsylvania State Inspection and Emissions, along with another oil change service. Dealer technician in the course of performing the oil change, noticed after he put the new oil plug washer and bolt back in place, a minute crack in the oil pan, itself. He took a picture of it, that I will include with this complaint. Unfortunately, the definition of the photo leaves a bit to be desired. The dealer service writer suggested that too much force (pneumatic socket driver) was employed when tightening the oil pan bolt. I stopped at the location where the April 27, 2023 was done. The General Manager assured me they use a power torgue ratchet and not a pneumatic socket driver. He went under the car and detected a minute leak and said he would forward his report to their Quality Control Department. He asked me if I could bring the car back on Tuesday or Wednesday, September 5th or 6th for a re-inspection. I said I would do that. He did mention there is a possible Class Action Suit that might be filed over Kia/Hyundai Oil Pans and Bolts. It cites the use of poor materials used in the pan construction. Reports range from leaks to the oil bolt plug falling out due to expansion/contraction under duress. Don't know where or when any Class Action will manifest itself, but this oil change facility needs to step up and replace the oil pan, since they were the last ones to do a change before today.

Vehicles has most recently developed a "whizzing" type sound coming from the transmission just before it shifts into the next gear. It is most discernible when it shifts out of 1st, 2nd, and 3rd gears. I don't profess to know if modern transmissions have "Bands" that are adjustable or not. Clearly, it is a sound that has never been present. There's been enough wrong with this Kia, so why not transmission issues as well. I was at my dealer today for PA State Inspection & Emissions along with an oil change (a problem arose out of the oil change that I just sent into the NHTSA) and they have me coming in on September 12th for a diagnostic look.

First I had an oil leak which I was advised to warm my car up to prevent from getting worse. At the time I was told it was minor. Then my oil light started coming up every 2 weeks and when checked there was no oil. Now 2 months later, my car has stopped and showed a blinking check engine light. When checked I was told a code of p1326 which is the knock sensor. I have only had my car 7 months and it’s been problem after problem. Not to mention only a month after buying it was stolen. Due to no immobilizer So I’m sure a lot of the issues are also a result of the dumb theif who decided to damage my car. Also my cruise control doesn’t work a lot of the time.

The contact owns a 2017 Kia Optima. The contact stated while driving 40 MPH, the "Check High beam Assist System" and "Check Lane Departure System" messages were displayed. The Forward Collision Avoidance warning light and an unknown warning light were illuminated. The contact stated that the failure had been recurring while starting the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the front view camera needed to be replaced. The manufacturer was notified of the failure, and a case was opened; however, no assistance was provided. The failure mileage was 39,715. The contact is requesting to withdraw the complaint.

The contact owns a 2017 Kia Optima. The contact stated that after driving, there was an abnormal fuel odor inside the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the fuel pump assembly and fuel line needed to be replaced. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 46,000.

My 2017 Kia Optima is running out of oil between oil changes which I do on time. Before my next oil change it has no oil reading on the dip stick. I just had this occur again and I had to add two quarts. The oil light only blinked on for a second. When I checked it, no oil was reading on the dip stick. Taking it to auto store I was told by worker his mother has the same problem with her 2016 Kia and they replaced the motor in a recall. Mine is a GDl engine. Something needs to be done with these engines. I'm having the same problem a lot of other people are having.

I have replaced my cars spark plugs and all things related to the spark plugs for the last 4 months. After taking NY car for maitnence over and over again at the Santa Fe Kia in Santa Fe, NM. The car has cintun3d to have issues. My car is currently having a issue with the knock sensor and wire harness from the Diagnostic I received from my Local Auto Zone in Las Vegas, NM. The car does not drive correctly and sputters. I have took it to be be maintenence over and over again and spent over 500.00 for the maintenence this last four months. And it seams it has been one issue after the other my car is under 70,000 miles. I give it proper maintenence and oil changes.

Have lost 4 qts of oil in the last month. Brought it to the mechanic and they couldn’t find any leaks. They said the only way I’m losing oil, is that the car is burning through it. They’ve seen the same issue with these cars. Only 65,000 miles on it.

On 6 June 2022 I was driving Eastbound Interstate 80 passing Fairfield, CA. Traffic was moderate, average traffic speed 65. The Kia’s Adaptive Cruise was enabled and set to the maximum amount of safe distance. I recall the car directly in front of me changed lanes to pass a truck towing a trailer. I remember the Kia began to accelerate and I couldn’t turn the wheel. Next memory was opening my eyes to the dust smoke of deployed air bags. I lost consciousness likely due to the sudden impact and air bags deployed. I was taken to a Fairfield hospital by ambulance where I spent 4 days. A slurry of tests ruled out loss of consciousness as the cause. No stroke, heart attack or seizure occurred. I was treated for bruised ribs due to the airbag. No doubt to me that this collision could have been catastrophic to this driver and others driving nearby. Witness reported that I sped up and clipped the truck/trailer while attempting to pass. What I believe happened: 1) the Adaptive Cruise accelerated when it determined there was room but failed to see the trailer and 2) the steering was unresponsive when I attempted to avoid a collision. The reaction time between car accelerating and getting knocked out had to be a mere three or four seconds. The vehicle was totaled, The insurance company, Mercury Insurance, released the vehicle

KIA states they are unable to provide the vehicle with the anti theft software update due to the vehicle having a remote start. I asked if they can remove the remote start. KIAs are not safe with only using the Club steering wheel lock. Theives are drilling a hole through the keyhole or cutting them off. My car is now worth less & auto insurance is becoming more difficult. Please make them do something! These cars are still getting stolen nonstop every single day!

On Friday 6/23/2023 on my way home from work, one of the clutches went out on my DCT Transmission without any warning. I was at a stop light in front of all of the cars in a busy section and wasn’t able to go. I was able to get it to a safer location, but new something was wrong with my transmission. My mechanic was able to tell me that I’ve lost the 1st & 3rd gear. We drove around a few blocks with his diagnostics computer hooked into my car. My car isn’t safe to drive due to the faulty DCT Transmission Kia had installed into this model.

I only had the car 2 years. In the last two years, I have been getting my oil changed every 3 months. The oil goes out fast. I'm a local driver so I don't go too many places. When I brake or stop, my oil light blinks, when I'm completely out. This month (June 2023) it's staying on. When the temperature gage rises half way the oil light comes on and stays on. I just recently put oil in, so it's not empty or low. Nor is it overfill. I was told it's the GDI Engine. Honestly, idk where the oil is going and why it's running out so fast. And I just learned today a friend of mines KIA is starting to do the same.

The contact owns a 2017 Kia Optima. The contact stated that on two separate occasions while driving at undisclosed speeds, the steering wheel became stiff and seized before the vehicle stalled. The vehicle was towed to the dealer where an unknown software update was performed, and the anti-theft software was updated. The vehicle was repaired. The contact then stated that while driving approximately 60 MPH, the vehicle started to hesitate. The check engine warning light was illuminated. The contact then stated that every two days he had to add 1-quart of engine oil. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under warranty, but no further assistance was provided. The failure mileage was approximately 90,000.

I have the oil problem that everyone else has. I drive everyday for work and every week I have to put oil in my car. I am coming up on 100,000 miles. My car hesitates and this is the second battery I have had to put in it in three years.

The contact owns a 2017 Kia Optima. The contact stated while driving approximately 75 MPH, the contact attempted to accelerate to change lanes however, the vehicle failed to respond. The contact stated that the vehicle started to decelerate and sputtered as if the vehicle before the vehicle stalled. The contact stated that several unknown warning lights illuminated. The vehicle was pulled over to the side of the roadway and towed to the dealer. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the entire engine needed to be replaced. The vehicle had not been repaired. The contact stated that the vehicle had been consuming approximately one quart of engine oil every 500 miles. The manufacturer had been informed of the failure. The failure mileage was approximately 167,000.

To whom this may concern, I have had my car for several years now and the oil consumption is outrageous. I burn 5 quarts of oil every 2-3 weeks. Every time I had taken my car to get oil changes I am told that my specific engine has always been an oil guzzler. Well fast forward to last week. I was driving my car to work when the engine light came on and my car no longer wanted to accelerate. I pulled over and turned the car off. I changed out the battery considering maybe this was the issue. This did not fix the issue. I ended up towing my vehicle to the Kia Dealership in Hurst. I was told that I had 2 broken cylinders and my engine is not replaceable. My question to the service tech was how would my cylinders just break? I was given no answers but a number to call. This number ended up being Kia Consumers who don’t call me or answer the line. I have had the knock sensor replaced which should cover me for any extended warranty that is said to be in place but I am pulled in circles. I need help getting my car through the motions.

Since this car did not come equipped with the Anti Theft Immobiliing System, due to recent events like increased theft of Kias and Hyundais ill equipped, an software upgrade was developed by each of the companies. When the dealer performed the anti theft software upgrade to my car, I was not informed at the time of the repair that this software upgrade disables the use of my Kia Remote Starting System. I was told Kia is working on a fix. So, in essence, we need a fix to fix a fix, simply because Kia and Hyundai decided in a cost saving measure to manufacture select years and models that are not equipped with the engine immobilizer key recognition system. I have heard talk of a possible recall for these affected vehicles by the NHTSA. Additionally, my car just manifested an issue today with an illuminated Oil Pressure Indicator Light on the instrument cluster. I have plenty of oil on the dipstick. Could this be more of the same with respect to previous years engine failures.

This is how I am feeling and the reason for being an unhappy customer. I shouldn't have to keep buying gallons of oil to put in my car every other day. Oil change was done on Sept 6th along with spark plugs put in due to oil consumption. Took my car again to Kia on Sept 21th because there was no oil in my vehicle, so they put oil in. Then on Sunday Oct 2nd I had to spend $44 on a gallon of oil because there was no oil in it once again. It’s a recall and should be fixed regardless if it doesn't shut off while I'm driving, hearing the knocking noise, and or the check engine light comes on. First I was told to bring it or call if the check engine light comes on and stays on now I am told it has to come on and stay blinking. I can be on the highway with my family or infant grandchild and my car shuts off what if I cause and accident, kill someone, or myself or family dies in my car. Would you rather have a lawsuit or fix the problem before that happens. I have talked to other mechanics that have went through it with their customers and they fixed the issue with the Kia's before it gets to this point. Still has of now every two weeks I am buying $44 worth of oil to put in my car. Even from the advisor that I have been dealing with at Kia named Beau stated that my spark plugs issue was from the oil, and he always stated oh its getting close to the motor going out. Now my car is hesitating and its doing the same thing as it was before the new spark plugs except the check engine light isn’t on. I can’t afford to keep putting oil in it and constantly getting oil changes. Just from the receipt the Kia Manufactured attached isn’t the only time that I have been to Kia or contacted the manufactured company regarding this. It took me to take it to a different shop when I can’t stating to Kia the issue than finally they said it’s a recall on the car. It’s also a recall on the fuel pump and I advised them and still didn’t order the part or fix that as well. Still having issues now

The contact owns a 2017 Kia Optima. The contact stated while driving approximately 50 MPH, the vehicle began to violently shake with a knocking sound coming from the engine compartment. The check engine and the engine oil pressure warning lights flashed but disappeared. The contact veered to the side of the road and towed the vehicle to an independent dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 104,000.

My car has an oil consumption problem with more that a quart every 1000 miles. It has around 94000 miles on it now. Took it to dealers and they say its normal with Kias. Have not pulled it apart because I do not have the money.

Car went into limp mode (three times since July 2022) and slowed down on the freeway from 70mph to 20mph without prior warning, putting my life at risk. Dash reads “check hybrid system”. Kia’s had my car for a week without allowing me a loaner or answers.

I took my car in for a recall, Kia let me leave with an unsafe vehicle. Everything in the recall is happening to my car and it is extremely unsafe. These things were happening before I went in for the recall and after I left from having the recall checked. "Abnormal knocking noise from engine," "illumination of oil pressure warning light." The HEV warning light comes on and tells me to turn off my car immediately which has happened many times in unsafe conditions i.e. being in the middle of the highway in the rain. The check engine light came on but it comes on, then is off, then comes back on. There is a recall for the engine, oil is leaking into the engine on to the hot exhaust which can cause fire to the engine. This started happening not long after getting the car, this is why I brought it in for the recall. I made the appointment right away but the closest appointment was in about 2 months. It continued to happen after they "checked" the recall. The oil pressure light illuminates, the traction control light illuminates, and then 5-10 seconds later a warning comes across the dashboard saying "Check Hybrid system. Turn off engine. HEV!" Now I am being told I would have to bring my car in today, let the car sit at Kia for 4-6 weeks until they can diagnose it, and they will not give me a loaner car. I cannot be without a car for 4-6 weeks, this isn't my fault, and I cannot go pay for a rental car for 4-6 weeks. They are saying I cannot make an appointment for this, which makes no sense to me because I initially made an appointment to get the recall checked. My safety, the safety of my three children, and other passengers has been put at risk because I am driving and all the sudden these lights come on, the car starts dinging, and tells me to turn off the engine. This constantly happens when I am on roads where I can't just pull over quickly. I have been on the highway a few times and this has happened. Couldnt get over immediately and the car was barely moving.

My car is consuming oil crazily and way too often. I just bought this car from a dealership 4 months ago and it is getting worse and worse. Losing power. I’m scared to drive it on the highway due to stories from other people and their kias. I have no choice but to drive it because I have to work. I need help.

Cruise control does not maintain a steady speed and constantly fluctuates 10+- miles an hour! The dealer refuses to fix and says they cannot reproduce the symptom. I used a tracker and saw the dealer drive it around the block, never attempting to put it on the freeway.

The vehicle will shake during acceleration. It comes without warning and will cause the check engine light to flash and stay on for about a minute. It goes away on its own. However, there do not seem to be any stored codes, according to my personal OBDII scanner. The dealer refuses to take it in because there is no check engine light. However, this has happened in several occasions and could lead to an accident. The dealer appears to be waiting for the warranty period to run out.

The contact owns a 2018 Kia Optima. The contact stated that while driving at an undisclosed speed, black smoke was coming from the exhaust pipe and the vehicle was jerking. The oil warning light was illuminated. The contact added engine oil. The vehicle was taken to an independent mechanic, where oil was found on unknown sensors and on the coils. The contact was informed that an oil change was needed, and the filter needed to be replaced. The vehicle was repaired; however, the contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 110,569.

No vehicle warning as it became engulfed in flames. Fire started from under the hood.

My car is consuming major oil. I am having to put at minimum 3 to 4 quarts of oil every 3 days. I am having major loss of power. My car has oil fouled far too many spark plugs. In the last 3 months, I have had to replace the spark plugs three separate times. Within the last 3 weeks I have replaced the following: 1. Ignition Coils 2. Valve Cover Gasket 3. PCV Valve 4. 2 separate sets of spark plugs and 1 singular spark plug for Cylinder #4. My car is having a major oil consumption problem and the performance has been severely affected.

The contact's son owns a 2017 Kia Optima. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled. Additionally, the vehicle was consuming an excessive amount of oil. The vehicle was towed to the dealer, where it was diagnosed as needing a new engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The VIN was not available.

Purchased 2017 Kia Optima from DriveTime in 2021. Car burns a lot of oil, as I am constantly getting the oil changed or adding oil. A few months after purchase, all of a sudden it loses power & decelerates while I’m driving on the interstate. Had to pull over & let car sit for a few minutes. Every 10 mins I had to do this. Had it checked out the next day at Kia dealership & was told nothing was wrong. I let the car sit for about a month b/c I was afraid to drive it. Finally decided to drive it & the issue seem to resolve itself. Now almost 6 months later it happens again. Car wouldn’t accelerate over 40 mph. Car warranty agent advised to take to Firestone( in-network repair shop). Mechanics say the engine is gone & they called warranty company , & then they say take to Kia dealership. Dealership states if it’s the engine there are 75 cars with same issue ahead of me. They ran diagnostics 2 weeks later & said it’s not the engine but gave me a long laundry list of other issues. Said new wiper blades needed (not true , the new blades were just put on 1-2 months prior, said oil change needed, but that was fine 3 days before I took it to them , & more issues with a invoice total of over $6500!! They kept my car over 2 months with no call to update me after I advised everything they said was wrong actually wasn’t. I called daily & left messages with no return call. Finally got someone on the phone in the Service dept & was told it still isn’t the engine but just needed a software update. I still don’t trust it & afraid to drive it. But yet & still the VIN # is still not on the recall list. Regret the day I walked on the DriveTime parking lot. Nothing but issues from day 1. Too bad I couldn’t list them all here.

I am the second owner of this car. According to carfax it has been well maintained at kia since day one. I have owned it for almost 6 months and it has been sitting at the dealership for 2months due to engine failure. There is a rod knock and sludge build up not for lack of maintaining it but from not being driven enough. I am being told it is a $16,000 repair. These cars are warranties for 10 years 100,000 miles (it only has 72,000 miles on it) but since I'm not the original owner that warranty doesn't follow. This is a misrepresentation.

My car was stolen on February 14, 2023 at 7pm.

my check engine symbol started to flash, my car was not going over 2 RPM, took it to my mechanic, when he scanned it, he told me it's showing P132600, and that the engine might be failing, I have a KIA Optima 2017 with 70k miles on it. thanks god I wasn't on the expressway.

The contact’s sister-in-law owns a 2017 Kia Optima. The contact stated that while attempting to start the vehicle, the engine failed to turn over. There was no warning light illuminated. The vehicle was towed to the dealer to be diagnosed and the mechanic determined that the engine needed to be replaced. The vehicle was repaired. Additionally, the contact stated that his sister-in-law was informed that the VIN was included in a recall; however, the contact’s sister-in-law was not notified of a recall prior to the failure. The manufacturer was notified of the failure and the contact was informed that the recall notification was sent to the prior owner due to the contact’s information not being updated. The failure mileage was approximately 100,000.

ENGINE MALFUNCTION: It is available for inspection at Lee Kia, Greenville, NC On January 20, 2023, my car experienced a blinking Malfunction Lamp (MIL) when I was out of town at an appointment in Williamston, NC, 16 miles away. This is the indicator, when blicking, warning for the Knock Sensor Detection System software that was put on my car on December 20, 2018 that the engine is malfunctioning. After my appointment, I drove the car one mile to AutoZone in Williamston, NC and they plugged in their sensor and got the P1326 code. While at AutoZone, I called the Service Center at Lee Kia of Greenville, NC and reported what had happened. They told me not to drive the car and have it towed to them, 1 hour away. My tow service would only allow towing ½ mile to the Dodge Dealership. I called Lee Kia Service Center and talked to a [XXX], Manager of the Service Center. She said it had to go to a Kia Dealership to be covered under the Engine Replacement Recall. On Saturday, January 21, 2023, I called the Service Center at Lee Kia and asked for an update on the car. The Service person told me that it had arrived and they would diagnosis it either that day or on Monday, January 23, 2023. On Monday, January 23, 2023 in the early afternoon, I called Judith the Manager of Lee Kia Service Center and asked for an update on the car. She told me it would take 4 months to diagnosis the car and I would not be able to have a rental car until it was diagnosed. When I asked why it would take 4 months to diagnose my car, she said she had 15 cars ahead of me. She said she only has two technicians that can diagnosis and it takes one day to diagnose a car. The mathematics of that did not add up. My car should be diagnosed in 16 business days, not 4 months. She refused to help me. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Engine oil consumption: I have owned this car since November 2022 and took my Kia Optima to Valvoline for an oil change in December 2022 because my oil light came on and it turns out that my car was 3 quarts low and they topped my oil off for me. 1 month (January 2023) later my oil light in my car did NOT come on but the check your engine light did and it seemed like it was losing power. So in order not to damage the engine I had it towed to my home when we arrived at my home oil started coming out of the car at the bottom while it was still on the tow truck lift the car was facing down hill

Engine oil consumption, I have owned this car since new and almost every other week I need to add oil. My car has 85k miles on it , and has been service by dealer since new, just 2 months ago Pomona kia said my oil pan gasket had a small leak and replaced the gasket, today 3500 miles after the gasket replacement my car needed 3 quarts of oil. I'm not a mechanic but I know my car should not go trough so much oil. Someone please help.

I took my Kia Optima to Century 3 Kia for an oil change in August of 2022. 2 months later my oil light comes in my car but I still have 2000 miles left until next oil change. I called Century 3 Kia complaining of a flashing oil light. They told me since I still have 2000 miles until the next oil Change, the mechanic must’ve just forgot to reset the car after they did my oil Change and that’s why it’s flashing. They told me to come down so they can reset it. They reset it and sent me on my way without even checking my oil. After leaving I still had the oil light on so I took it to a mechanic close to home to check my oil and I barely had any in there. I topped the oil off and the light went away. I sent Kia consumer an email after this visit complaining of the bad service I received and how they made me drive with no oil. I attached the email. I then scheduled an appointment at a different Kia dealership - South Hills kia for a new oil change and told them to please check my oil because I believe it could be burning. South Hills Kia performed a multi point inspection and gave me an oil change and told me my car had no signs of leaking or burning oil and is good to go . Not even a month after the new oil change my engine blows and the dealer told me it’s because of burning oil and I’ll need a whole new engine. My car is a 17 Optima with 61,000 miles and just a mout of warranty . It’s always been up to date on oil changes. It’s upsetting because I trusted Kia and now my vehicle is down because of them and they want me to pay.

I purchase the car at the end of November of 2022 from drive time. I was driving on January 8th 2023 and the car speed reduced and the check engine light started flashing

Forward collision avoidance system activated with no vehicle stopped in front. Brakes locked up multiple times and then unlocked.

On June 5th 2022 as I was traveling out of state with my wife and daughter the car lost power on the highway. I pulled over to the side when safe and noticed whitish grey smoke puffing from under the hood by the hinges. Being a fire lieutenant, I recognized this as the car being on fire. We exited the vehicle, my daughter was asleep in the back seat, so it was a panic to wake her and make sure she got out away from traffic. Within the 3 minutes I was on the phone with 911 the car was engulfed. A few minutes after the first Chief arrived the fire had reached the fuel tank and the vehicle exploded, approximately 8 minutes in. I opened a claim with my insurance and with Kia America. Kia has taken the blame but refused to replace the vehicle, instead offering me $15000 for the car with only 57000 miles on it. After fighting with Kia for 3 weeks during my claim they finally provided me with a rental vehicle paid for by their insurance. To this date they have not paid for said rental and I am now on the hook for the $930 charge. This event has caused much undue stress on me, I already have cardiac issues, my wife and daughter still have nightmares from the event. Kia inspected the vehicle which is totally burned, they found it to be an engine failure causing oil to spill onto the hot exhaust. They accepted blame. There was no warning, no noises, no lights. I never received a recall notice, I found out about the recall from my insurance after the fact. Kia has been less than helpful.

The contact owns a 2017 Kia Optima. The contact stated that oil was leaking from the vehicle onto the driveway of her home. The vehicle was taken to the dealer, and the mechanic stated that the spark plugs needed to be replaced. The sparks plugs were replaced but the failure persisted. On another occasion, the contact noticed that oil was leaking from under the vehicle again, and the vehicle was taken to the dealer to be diagnosed. The contact was informed that there was oil cylinder #3 spark plug. The spark plug and PCV valve was replaced; however, the failure recurred. The vehicle was taken back to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was not replaced. The manufacturer was contacted and stated that the contact would receive a call back. The failure mileage was 93,226.

For the past 5-6 months I’m have ongoing issues with my engine and excessive oil consumption. I’ve completed the three oil consumption test per 1000 miles. On the last test(3rd check), I was told I passed and nothing further was needed. Approximately 1 month after that my engine light illuminated and my car violently shook upon acceleration and while sitting idle. Was informed it was my spark plugs and electric coil… oh and a routine oil change, which I paid to have repaired at approx. $650 this was in late August/Early September. Now here we are in late October and my oil lamp is on yet again! My car does not achieve speeds no higher than 50 mph. I’ve been to the dealership 7 times since April 2022. There’s an expense with owning cars but this is ridiculous. I’m currently a few hundred miles shy of 80,000 miles

UNKNOWN

The contact owns a 2017 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle made knocking sounds with the check engine, ABS, and traction control warning lights illuminated. Additionally, the engine was consuming an excessive amount of engine oil. The vehicle was towed to the dealer; however, the vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.

I was driving with an SUV in front of me at 18-wheeler in front of them. This is on a road where the speed limit is 65 however there's a section on 301 where there's a traffic light. All three vehicles came to a slow normal stop and the adaptive cruise control was doing a good job of slowing the vehicle down without my input. But the SUV when we were at about stopping speed but had not yet come to a complete stop, the SUV switched to the left lane. At which point I was maybe 20 ft behind the 18-wheeler and all of a sudden the car is adaptive cruise control tried to accelerate the car back up to the setting of 65. It didn't register the 18-wheeler at all It just registered that the car in front of me had cleared the space and if I had not been paying attention and immediately applied the brakes to stop the car manually It absolutely would have accelerated directly into the back of the 18-wheeler. I was maybe 5 ft and it was still accelerating when I slammed on the brakes. I've been able to since reproduce the effects, it doesn't register 18 wheelers correctly in this specific situation as vehicles. I've even had the camera recalibrated in between tests. I have everything on video but unfortunately do not have access to the car's computer logs. I would be willing to send in my ECU for whatever is needed to identify this further.

my fuse box melted , because of a burnt out fuse , too many electrical components made this fuse box melt and could have potentially started an electrical fire which could result in a crash and it could end up way worse maybe even death. I took my car to the service lane at kia and my service agent let me know that multiple cars are having this same problem where their fuse box burnt out . Its obviously a problem with a lot of kia optimas because i saw about 30 other kia optimas out in the parking lot waiting to be serviced and now ive been waiting two months for my car to get serviced.

Hello I've been having my car for a year I told the dealership the problem but it seem as they don't want to fix it My car wouldn't go over 60miles and also my engine just locked up this doesn't make sense when they know these problems are a recall on this type of vehicles

Car can be easily stolen due to not having an engine immobilizer

Hey, while driving my vehicle the engine light started blinking and there was a delay in my acceleration and when I got to 60-65 mph my car begins to stall and will NOT drive any faster. Also I sent my car to the dealership for repair 08/15/22 and they still haven’t diagnosed the car yet even after I received letter in mail for recall. Please help thank you

The motor seems to have a knocking noise accompanied by constantly burning oil and sparks plugs. Constant misfires and check engine light appearing during the year after replacing spark plugs and ignition coils.

The contact owns a 2017 Kia Optima. The contact stated that while driving at 65 MPH, the vehicle entered limp mode as several warning lights illuminated on the instrument panel. Due to the failure, the contact had the vehicle towed to the dealer and was informed that his vehicle was under NHTSA Campaign Number: 21V844000 (Engine), which they linked to his failure. Despite the recall repair, the failure occurred on two additional occasions. The vehicle was taken back to the dealer where an additional software update was performed; however, the failure continued. The manufacturer was notified about the failure and sent an investigator to inspect the vehicle. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 112,000.

While driving on the freeway and NO vehicles around me, the sunroof shattered, I am reaching out to consumers to see if they have encountered the same problem. As I reached out to KIA consumers affairs and after waiting 2 months I was told to reported it to my insurance and they will cover my deductible but it will take 90 days for my deductible to be processed and issued to me. A total of 5 months to wait for my sunroof to be fixed is unacceptable. FYI - KIA Dept. of consumers affairs (800) 333-4542 you will be on hold for hours before someone can help you, so annoying… Any suggestions or help will be greatly appreciate.

1. Headlights randomly fail and yes. 2. Headlights will completely go out at night while driving. Not being able to see in the dark while driving can be fatal to me, my family, and any nearby innocent bystanders. 3. No. 4. No. 5. No warnings at all and it started almost 2 weeks ago.

There is a viral trend spreading throughout the country that shows how easy it is to steal a key-start Kia or Hyundai. The perpetrators bashed my back rear window, dislodged the undercarriage of the steering wheel, and used something as simple as a USB cable to turn a knob and start the ignition. My safety was put at risk as well as others because these people that stole my car clearly do not care about their own life or others. No one steals a car for a positive reason. They drove it recklessly and abandoned it without concern for anyone. Kia and Hyundai need to address this issue or more and more of them are going to continue to get stolen and people are going to continue to get hurt, both physically and financially.

Bought this car 10 months ago with 16000 miles on it my enjine light is on car wouldnt start its 2017 kia optima also my passenger seatbelt sign on my dash keeps going off and nobody is in the seat so i have to fasten the seat belt just so it will stop dinging while i drive my front passenger side brakes sound like they are scrubbing when u stop i had mechanic look at it he said he dont see nothing he resurfaced my rotors and its still making that noise

On November 16, 2020, Lucy Robinson was driving her 2017 Kia Optima when she started seeing smoke. She pulled into a gas station and the engine was on fire. The fire department extinguished the fire. A cause and origin was conducted and it was found that the fire originated within the engine compartment. The fire was caused by the release of heated oil coming from the leaking PCV located at the top portion of the valve cover.

Check Engine Light started FLASHING on and off constantly. The car started to have a hitch and felt like it had less power. I had the code checked and it had a code of P1326. This appears to be an issue with the engine and could be quite serious.

The contact owns a 2017 Kia Optima. The contact stated after the oil was changed at 1,200 miles, the vehicle stalled and there was an excessive oil consumption failure. The contact replaced the oil more times than the manufacturer recommended interval. The oil warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed of an excessive oil consumption failure with the Hybrid models only. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

Car overheated without any forewarning or indication lights being displayed. Causing hydraulic and engine to fail. Kia is not taking responsibility for the rod bearings causing the overheat. They are saying at the dealership my car was not part of this recall. They refuse to fix it and want me to pay for the new engine myself. Three mechanics have already stated that the hydraulic can be caused by the rod bearings. They are denying the claim

Engine Failure after KSDS in March 2022 Update Error Code P1326 (2 times in May and June 2022), BSDS Error with HEV Warning Light Shut Off Engine to prevent damage. Engine burned 2.5 quarts of oil in 3 weeks and 1500 miles. Vehicle went into “limp mode” or “safe mode” to prevent further damage. Engine failure at 102k miles. Error is currently being added by KIA North Austin. KIA reproduced the error P1326.

The contact owns a 2017 Kia Optima. The contact stated that while operating the vehicle the low oil level warning light flashed and occasionally the vehicle would not properly respond while depressing the accelerator pedal. The contact checked the engine oil dipstick and discovered that there was very little oil in the engine. The vehicle was taken to the local dealer who performed an oil consumption test and indicated that the vehicle was consuming one quart of oil per one-thousand miles and that the rate of consumption was within a normal range. The vehicle was not repaired. The contact stated that since the oil consumption test was performed the failure had become progressively worse. The manufacturer was notified of the failure. The failure mileage was 50,000.

This has happened 3 times driving car almost comes to a complete stop. Acceleration dropped down to 20 MPH. Was told it was a knock sensor replace in March in May did it again . Replaced it against the very next day it did it again. Went online and said it was a recall but nothing is showing up here . I will contact Kia in the morning we could have been killed this happened in the expressway

After driving for more than 5 or so minutes I begin to smell a burning smell. I’ve had my brakes inspected, my oil changed and even took it to the dealership however it continues to keep happening

I was driving on the highway when my check engine light came on flashing the car jersey almost to a stop and I had to pull over. I cut the car off and sat then turned it back on. The check engine light was still flashing and I put my flashers on and was unable to go over 60 mph. I drove slowly to an autozone and a code was pulled p1326. I looked it up and it undeliverable due to the knock sensor issue.

I have been driving at night going 70 mph on major rural freeway, as well as 55 mph on a two lane rural country road when the auto headights went completely dark, including all the interior lights. I could see nothing in the dark at those speeds ... not even the road. The first time this happened, I panicked because I could not see the road. I slammed on the brakes. I turned the auto light switch from auto to off and then turned to regular on. The headlights and interiors lights came back on. The second time this happened, I was going 70 mph on a rural highway. I immediately took my foot off the petal and turned the auto light to off and back on to regular on. I told the Kia Dealership and they said I would need to pay $138 to have them investigate the problem. The Service Center said they have heard of the problem before but were very vague. This is a MAJOR SECURITY TRANSPORTATION RISK.

March 2022, (approximately 72,000 miles)while driving to work my car shut off. I was in drive at a red light. Noticeable decreased acceleration and vibration. Took it to the dealership for routine oil change and mentioned incident. Technician was not able to find cause. Ok so be it. Now May at a little over 73,000 miles multiple lights began to illuminate and flash. Still with decreased acceleration it was noticed on a Friday morning on my way to work: 1. Oil light flashed on and off for approximately 2 minutes. 2. Air bag light stays on 3. Electronic Stability Control light stays on I scheduled an appointment for the next day. Took it into nearest Kia dealership. I was informed that my engine had no oil in it. The electrical board that signals my airbags and power steering is “malfunctioning” and would need to be replaced. I was also told that since I just went for an oil change and was not due for another 3-4,000 miles maybe the “engine absorbed the oil as there are no visible leaks” I am set to return to Kia at the 1,000 mile mark to check oil levels to see if the oil is gone again. On my way to work again, on I-75 I felt extreme unsteadiness and loss of road grip with steering. Like I was loosing co trio of the vehicle while traveling at 55 miles an hour. As the original owner of this vehicle, with regular routine maintenance this is extremely concerning. I worry every day that my car will fail me and injure mine, my kids and others lives. I really hope this is looked into as a safety issue.

EXCESSIVE oil consumption. More than 1 quart every 1,000 miles. I am having to change my spark plugs about every 3 months to keep this car going. I've been to Kia twice and spent thousands of dollars. It has fixed nothing.

Large Oil consumption (1qt a week). No warning lights, experiencing loss of power, hesitation on acceleration, oil covering the motor with no signs of leaks underneath the car on the streets. Oil puddling up on the top of the valve cover near the plugs but unable to locate the source. Gaskets and hoses checked and all are in good condition. 125,000 miles.

Engine is consuming excessive oil. That could cause internal parts of the engine to wear faster because of less lubrication and could lead to an engine failure while driving, which could lead to engine stopping and loss of propulsion which could cause an accident. The car went through a oil consumption test with a Kia dealership and failed by consuming more than 1 qt of oil in a 1000 miles interval. The Kia dealership proceeded to do a combustion chamber cleaning procedure and re-did oil consumption test and it failed again. They also had requested service record which where provided. Even though Kia has a service bulletin on that matter, the service advisor at the Kia dealership said that the manufacturer declined the claim. Right now I’m constantly refilling oil in the engine which is also an additional expense. The first time I noticed the issue was in February, 2022 when the low oil pressure alert came on.

The Engine burns oil at a rate higher than the recommended oil change interval. I have had the dealer perform multiple consumption tests. The car passed all three even though it burns around a quart every 1000 miles. I had them clean the combustion chamber and paid for the costs myself but that did not resolve the issue. This seems be a known defect in the engine and is causing me a lot of problems monthly. A recall needs to be issued to fix this problem.

Since I purchased the car I have a had a issue with my vehicle misfiring. We purchased the car in 2018 and a few months in I had to bring the car in for a rattle and shaking while I was driving. It would give me a warning lamp stating that a “possible engine control issue had been found”. Since then I have taken the car in for the same issue three different time. Including the misfire and coil pack and spark plug replacement that I just had to pay nearly 600 for at the dealership. I have had this issue occur multiple time since we purchased the car and while driving on the freeway nearly putting my life at risk. This is an issue that needs to be addressed.

The contact owns a 2017 Kia Optima. The contact stated while driving 50 MPH, while slowing down the brake pedal was depressed and would engage however, after several seconds the brake would disengage and the vehicle would roll forward. The contact was able to safely stop and noticed a knocking sound coming from the rear area in the trunk as the vehicle came to a stop. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed however, the mechanic found no failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 83,000.

I was driving down hwy 60 in Lake Wales, Florida, passing a car at 70 mph. While passing, all of the alerts and indicators came on my dash, and I lost the ability to accelerate. To get off the road without getting rear-ended, I drove off into the grass in the median and stopped on the paved crossover. When I stopped the car, it shook and the engine died. The "hybrid warning/turn engine off" light came on in the middle of the display, so I turned off the car. I waited a few minutes and turned the car back on, no alerts were showing, but when I shifted into drive, the hybrid warning came back on, and all the lights/alerts on the dash were lit. The car had to be towed to the dealership. On Tuesday, Feb. 15, the dealership told me they performed a software update and the car was running again, but they wanted to keep it another night. On Wed., Feb. 16, the dealership called again to tell me the same situation that occurred on 2/14 happened again. They told me the codes that were given were related to the transmission. They said the transmission had to be replaced. The car is 5 years old. I asked about the transmission control module, and they said the entire transmission had to be replaced in order to replace the TCM. I took the car in after a recall notice was received in January 2022. I was told the recall only required an inspection, so there was no software update at that time. The tech told me that the original software update was done in April 2021. We received a 2nd recall notice this week saying the prior software update had an error and needed to be updated. The tech told me this is the update they did on 2/15. The dealership is telling me I need a new transmission. I'm having a hard time trusting anyone at the dealership.

Oil consumption in my vehicle is well above 1 qt per 1000 miles. This is a known problem but Kia engines and Kia doesn't take responsibility for it. The oil light never comes on and the car runs out of oil every 1500 miles. It's not leaking, it's being consumed. Kia does not see it as a problem, even though there are so many reports. Please expand the recall for 2017 Kia's.

My air conditioner all of a sudden went out. No air would blow. Took it to Kia and it turns out that a fuse box blew on the main wiring harness, evidenced by burn marks on the bottom which then blew out my fan motor. Seems that Kia has had a lot of faulty wiring harnesses and it could have definetly caused a fire and is a safety hazard. My car is out of warranty by 8k miles and they are trying to make me pay for something that I believe is a defect as they said themselves that they cant even determine the cause as this is not normal wear and tear nor something I could have caused. I cannot afford to pay for this and I do believe that Kia needs to make this right. Because everything electrical plugs into this one wiring harness, they have to replace the whole thing costing over $3600. There was no warnings or lights that came on. I do believe that this also messed with the airbag sensor in the passenger seat as well. This is not right for consumers to have to worry about this. This is a 2017 car... it should not be failing.

I had got on the freeway when I got to my destination I got off the freeway and was waiting for the green light my car started shakeing and shut off. I was able to turn it back on

Several weeks ago, we had trouble opening and closing the trunk of our 2017 KIA Optima. Then a few weeks ago, the trunk of our KIA Optima closed and would not open at all. Because of the pandemic, we didn't contact KIA. But today, 16 Dec. 2021, as my wife was driving north in heavy traffic on US Highway 25 in Albuquerque, NM, the trunk suddenly opened and blocked her view of the cars behind her. Luckily she was in the right lane and was able to exit the highway. Otherwise there might have been a serious accident. We bought the car in 2017 from Fiesta KIA in Albuquerque, NM (505-999-2745). They have been unresponsive.

During the week of November 14th, 2021, I noticed my vehicle begin to noticeably vibrate and generate an unfamiliar sound near the engine compartment. The vibration and sound was accompanied by a "check engine" light illuminating. I immediately scheduled an appointment at my local dealership and was provided a date of November 29, 2021. On November 29, 2021, I dropped off my vehicle at the dealership and learned of NHTSA Recall Number "21V844." The service representative and his technician believe the vibration and sound are a result of the recall. To date, my vehicle remains at the dealership and the matter is unresolved. The service representative has advised me that Techline / KIA Corp. is determining whether my vehicle's engine issue is due to the recall or not. It has been two weeks that the vehicle has been at the service center. As per the recall notice I received in the mail, the inspection for the recall should have been completed in a matter of hours. I reasonably believe that Techline / KIA Corp is searching for an excuse to not remedy my vehicle's engine issue, and are jeopardizing the safety of myself and my family. I have a newborn and kindergartener that I have in the car daily and am concern for their safety if the engine issue does not get fixed. I am a military veteran and active police officer. I appreciate any assistance you may provide and thank you in advance.

The contact owns a 2017 Kia Optima. The contact stated that while driving at approximately 70 MPH, the speed decelerated independently while the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the accelerator pedal needed to be repaired. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer where they informed the contact there was an unknown software update. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the knock sensor software needed to be updated. The vehicle was repaired but two days later the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

The vehicle automatically turns the headlights off automatically (at night). While driving and not touching the multi function switch, the vehicle indicate that the headlights were switched manually to the "off" position from the "auto" position on the multi function switch. This happens randomly at random intervals and most noticeable at night when the car is driving and the lights are turned off and is not reproducible on demand. The safety of both myself and the other vehicles around me are put at risk if my headlights cannot turn on or turn off by themselves at night while operating the vehicle. I went to the dealer, and they told me that even though the car is under warranty since the problem cannot be reproduced I would need to pay a $175 diagnostic fee, the dealer told me that Kia will charge them if they can't prove that the multi functional switch is defective. I contacted Kia customer service, they opened a claim, but did confirm that if the issue is not re-creatable on demand the dealer can charge a fee and there isn't anything they can do to waive that. They told me since it's a safety issue they could escalate the issue, so I agreed to escalate it. Then I never heard back after that. The lcd in the control cluster indicated that the lights were turned off (even though the switch was physically not touched and remained in the "auto" position for the lights). Other Kia Optima owners are experiencing this issue as seen here: https://www.optimaforums.com/threads/headlights-turn-off-automatically-at-night.169987/

Unknown … Right in the moment I started the car. My car turned on the check engine light and it started a fault as if it wanted to turn off, it shakes and the engine works without power. Since that moment it’s doing it constantly.

My Kia Optima was burning three (3) quarts of oil for every 1,200 miles driven. I brought the vehicle to Willowbrook Kia and they stated that they would need to do an oil consumption test. After the 1st test, it showed that I burned 3 quarts after 1,200 miles driven. Kia completed an intake carbon test and had me drive it for another 1,000 miles. After the 2nd test, it showed that I burned 1.5 quarts of oil after 1,000 miles. Willowbrook Kia stated that the engine needed to be replaced and it will be under warranty. They rented me a car which they paid for and it took me to call after 1 week in a half and they stated that the vehicle is not covered under warranty as I am the 2nd owner of the vehicle. The gentleman (Vic) at Kia told me the only way to get Kia to replace the engine is to drive it until their is no oil and the engine seizes. I explained to him that I drive on the expressway everyday and that is kind of like an accident waiting to happen. No accident has happened as of yet, but thought I would at least try and send a complaint your way. If there is nothing that can be done, I completely understand, but was trying to avoid a possible accident in the future.

The trunk won't close.

When driving above 30 mph if you apply light brake pressure to the brake pedal and then allow the vehicle to slow down without applying additional force the ABS will activate when the speed drops to around 20 miles per hour. At that point if you release the brake and reapply them they will operate without issue. If on the other hand you hold the force or apply more force the ABS activation continues the brake pedal gets hard and it feels lie the vehicle is not going to stop. As an employee of Kia America I cannot provide any documentation. That said you should have full access to all the details via the TREAD ACT and I would encourage you to investigate it. Please also note I was able to duplicate this issue in 3 other like vehicles and feel this issue could hurt or kill someone.

The contact owns a 2017 Kia Optima. The contact stated while stationary at a traffic light, while depressing the accelerator pedal, the vehicle hesitated. The check engine warning light was illuminated. The contact was able to continue driving to her residence. The contact took the vehicle to an independent mechanic and was informed that the engine knock sensor needed to be replaced. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.

My 2017 Kia Optima Hybrid began losing oil rapidly (more than 1 quart a week), and then knocking. There was never a warning light or an engine light. The mechanic at Kirby Kia (the dealership) confirmed engine knocking in the lower pistons. Kia will not honor the 100,000 mile drive train warranty because I am the second owner, and there is no recall on the hybrid engine. However, it's irrelevant that they won't cover the cost of the engine since they are not making engines available to anyone outside of the recall, so I cannot fix my car. I'm a little confused on why this engine is withheld for the recall, but mine is not recalled.

KIA OPTIMA 2017 HYBRID. 26K MILEAGE AND AUTOMATIC TRANSMISSION BECOME VERY CLUNKY, CAR JERKS WHEN SHIFTING ON ANY GEAR. NOT STABLE DRIVING, STRANGE NOISES UNDER THE HOOD ESPECIALLY WHEN VEHICLE GOES UPHILL AND EVEN ON STRAIGHT ROAD CAR TWITCHES. NO OIL LEAKS FROM THE BOTTOM.

ENGINE HAS TOO MUCH OIL CONSUMPTION , WENT TO DO MY OIL CHANGE 200 MILES BEFORE IT WAS DUE AND THE AUTOMOTIVE PLACE TOLD ME THERE WAS NO OIL ON MY DRIP STICK. ALSO HAVE A RATTLING NOISE IN MY ENGINE WHEN I ACCELERATE. NOISE HAS BEEN HAPPENING FOR A FEW MONTHS BUT THEY CAN'T SEEM TO FIND A PROBLEM.

THE WIRING HARNESS WAS REPLACED IN MY 2017 KIA OPTIMA IN 2019 AT APPROXIMATELY 45,000 MILES. KIA REPLACED MY ENGINE JANUARY 2020 BECAUSE IT WAS CONSUMING LARGE AMOUNTS OF OIL. I JUST GOT MY CAR BACK IN JANUARY 28, 2021 WITH A SUPPOSEDLY NEW ENGINE. ON MARCH 3, 2021, MY CAR CAUGHT FIRE WHILE PULLING OUT OF MY NEIGHBORHOOD ACTUALLY DRIVING DOWN THE STREET. SMOKE AND FLAMES WERE COMING OUT FROM UNDERNEATH THE HOOD THE OF THE CAR. THE ENTIRE FRONT END OF THE CAR BURNED. THANKFULLY, THE FIRE DEPARTMENT GOT THE FIRE OUT AND NO ONE WAS INJURED.

THE HEADLIGHTS WILL GO OFF NO MATTER IF THE SWITCH IS ON AUTO OR NORMAL ON. THE LIGHTS CUT OFF WHILE DRIVING, IT HAPPENS ON THE STREET, HIGHWAY, AND EVEN IF THE CAR ISN'T MOVING. IT STARTED ABOUT A MONTH AGO. THERE HASN'T BEEN ANY DAMAGE OR WRECKS TO MY CAR.

I BELIEVE THERE IS A PROBLEM WITH THE TRANSMISSION IN THIS CAR. IT IS AN LX WITH THE 2.4L ENGINE GDI. IT'S THE STANDARD ENGINE. THE TRANSMISSION SEEMED "OFF" AFTER A FIRMWARE UPDATE. PRIOR TO THIS, THE CAR REALLY PERFORMED AND ROLLED NICELY. BY THAT I MEAN, THERE WAS NO DETECTABLE DRAY WHEN TAKING MY FOOT OFF THE GAS. IN DRIVING THE CAR NOW, THE CAR JUST SEEMS TO LUG, AS IT TAKES MORE ACCELERATION TO GET THE CAR MOVING. THE TRANSMISSION "HANGS UP" AT AROUND 40MPH, WITH NO LOAD ON THE ENGINE. THE TACH AT 40MPH OR THEREABOUTS, READS AROUND 1900-2200RPMS. THIS IS FAR TOO HIGH IN MY OPINION, BEFORE I GO A LITTLE FASTER, AND THE TRANS FINALLY SHIFTS TO THE NEXT GEAR, LOWERING THE RPMS TO WHERE THEY SHOULD BE AT 40 MPH. GAS MILEAGE IS DOWN APPROX. 20% TO WHAT I ENJOYED BEFORE THIS STARTED. I DID HAVE THE CAR BACK TO THE DEALER, FRED BEANS IN LANGHORNE PA, FOR ROUTINE MAINTENANCE AND MENTIONED IT TO THE SERVICE WRITER. OF COURSE (AND I MEAN THIS WITH ALL DUE RESPECT), THEY COULDN'T DUPLICATE THE EXPERIENCE. WHAT THE DID DO WAS WIPE THE TRANSMISSION MEMORY CLEAN AND WE STARTED FRESH. THE IDEA BEING THE TRANSMISSION WOULD RELEARN MY DRIVING HABITS. I DON'T PROFESS TO KNOW EVERYTHING ABOUT A TRANS LEARNING HABITS, BUT I DO KNOW THAT THE TRANS SHOULD NOT HANG UP BETWEEN GEARS FOR ANY REASON. DUE TO RETURN TO THE DEALERSHIP FOR REGULAR SERVICE. WILL MENTION IT AGAIN. OUT OF REGULAR WARRANTY BUT I DID PURCHASE AN EXTENDED WARRANTY.

THE WIRING IN THESE CARS ARE COATED WITH SOMETHING THAT SMALL RODENTS LIKE TO EAT THEY CHEW THROUGH THE TAPE THEN THEN WIRING. CAUSING HYBRID ENGINE NOT TO WORK LITES COME. LUCKLY NO FIRE YET. DEALER SAY SORRY THAT WILL BE $ THE CARS WIRING HYBRID PART . RODENTS LIKE TO EAT IT KIA HAS COATING ON IT THAT ATTRACTS THEM THEN IT COSTS YOU THOUSANDS OF DOLLARS TO FIX THEIR PROBLEM CAUSE IT'S NOT COVERED BY THEM. LUCKLY THE CAR DID NOT CAUGHT ON FIRE YET.

TL* THE CONTACT OWNS A 2017 KIA OPTIMA. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT IMPACT WHILE PARKED IN THE GARAGE. THE CONTACT STATED THAT WHILE IN THE HOUSE SHE HEARD AN ABNORMALLY LOUD BOOMING SOUND. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,300.

I'VE TAKING MY LEASES VEHICLE INTO CARSON OF KIA 3 TIMES FOR OIL LIGHT THEY REPLACED THE OIL PRESSURE SWITCH TWICE OF THE 3 TIMES WHILE DRIVING AFTER THE CARS WARMS UP I GET TICKING NOISE YOU CAN HEAR THE BETTER WHEN WHEN DRIVING NEXT TO A RETAINING WALL AT THIS I'VE FILED A COMPLAINT WITH THE MANUFACTURER AND AFTER REVIEWING THE WORK ORDER FROM THE DEALER ALL THEY OFFER ME WAS 2 MONTHS OF CAR PAYMENT WHICH I DECLINE SO I'M CONTRACTING NHTSA FOR HELP AND ADVISE

WITHIN A WEEK BOTH FRONT AND REAR PASSENGER WHEEL SPEED SENSORS FAILED. RESULTING IN A PROMPT ON DASH AT START UP AND CONSISTENTLY DISPLAYED FOR AEB SYSTEM SERVICE AFTER VEHICLES AUTOMATIC SYSTEM SCAN AN SEE DIFFERENCE IN MILEAGE IN ATTACHED PICTURES. KIA TECHNICIAN SAID IT IS A COMMON ISSUE AND SEES ATLEAST 4-5 VEHICLES PER WEEK WITH THIS PART FAILURE.

MY 2017 KIA OPTIMA CAUGHT ON FIRE ON OCTOBER 15, 2020. I WAS DRIVING TO THE STORE AND HEARD A TICKING SOUND AND SOME NOISES. THE CHECK ENGINE LIGHT ALSO CAME ON. I PULLED OVER IN THE LEFT TURNING LANE ON THE HIGHWAY TO EXIT THE VEHICLE. I HEARD A POPPING SOUND AND SAW FLAMES. I EXITED THE VEHICLE AND IMMEDIATELY CALLED 911. MY CAR BURST INTO FLAMES.

THE CAR STALLS AND HESITATES AT TIMES WHEN THE ACCELERATOR IS PRESSED

BOUGHT MY KIA 1 AGO & ALWAYS HAD A PROBLEM W/HEADLIGHTS ALWAYS TURNING ON & OFF WHEN IN AUTO MODE. TRUNK LATCH HAD TO BE REPLACED DUE LATCH NOT LOCKING WHEN TRYING TO CLOSE TRUNK. DEALERSHIP SAID THEY GET 20-30 LATCH ISSUES W/MY MAKE & MODEL OF KIA EVERY WEEK. AFTER VEHICLE STARTS CAR JUST DIES & ENGINE LIGHT COMES ON. AT TIMES CAR WILL STAY ON BUT STUTTERS LIKE ITS GOING TO DIE.

I JUST PURCHASED MY 2017 KIA OPTIMA TWO MONTHS AGO. I WAS DRIVING TO WORK TODAY IN THE CENTER LANE ON THE HIGHWAY AT ABOUT 65 MILES PER HOUR. OUT OF NOWHERE WITHOUT WARNING MY CAR SHUTTERS AND THE CHECK ENGINE LIGHT COMES ON. MY VEHICLE IMMEDIATELY LOST ACCELERATION AND GOT DOWN TO ABOUT 45 MPH AND WAS FALLING FAST. CARS WERE FLYING AROUND ME AND I WAS AFRAID FOR MY LIFE, I HAD TO FIGHT MY WAY OFF OF THE HIGHWAY TO GET TO SAFETY. I WAS LOOSING SPEED THE WHOLE TIME AND ALMOST GOT INTO AN ACCIDENT. I GOT INTO A PARKING LOT AND LET THE CAR REST. I CHECKED ALL MY FLUID AND OIL AND EVERYTHING WAS FULL/ FINE. I DECIDED IT WAS A FLUKE AND TO TAKE A BACK ROAD TO WORK. BIG MISTAKE. THE CAR WOULDN'T GO OVER 20 MPH AND I PRESSED THE ACCELERATOR DOWN WITH NO LUCK. THEN ALL OF A SUDDEN THE ACCELERATOR WORKED AND MY CAR SPED UP TO 25 MPH FROM 15. THIS WAS ALSO EXTREMELY DANGEROUS. I PULLED BACK OVER AND CALLED RICK CASE KIA. MY BOYFRIEND USED HIS CODE READER AND FOUND OUT IT WAS THE KNOCK SENSOR. THATS WHEN I FOUND OUT ABOUT THE LAWSUIT. I SCHEDULED AN APPOINTMENT AND GOT A TOW TRUCK TO TAKE THE CAR TO THE DEALERSHIP. WHEN I ARRIVED I MENTIONED WHAT HAPPENED AND SAID THAT I JUST FOUND OUT ABOUT THE LAWSUIT FROM THIS ISSUE. THE ONE SERVICE MANAGER FREAKED OUT THAT I MENTIONED THE LAWSUIT IN FRONT OF OTHER CUSTOMERS AND JUMPED TO EXPLAINING HOW MY CAR WAS ALREADY HANDLED AND THIS ONE ISSUE IS COVERED FOR LIFE. THIS MEANS THEY ADMITTED TO KNOWING ABOUT THIS LIFE THREATINING RECALL WHEN SELLING ME THE CAR. IF THEY DISCLOSED THIS CRUCIAL INFORMATION THAT I HAD THE RIGHT TO KNOW, I NEVER WOULD HAVE BOUGHT IT. THEY WILL ATTEMPT TO FIX IT AGAIN BUT I AM TERRIFIED TO DRIVE IT.

ABS LIGHT AND TRAC LIGHT ON. RIGHT REAR HUB BEARING NEEDS REPLACING. VEHICLE ONLY HAS 78,000 MILES.

A LOUD KNOCKING NOISE IN THE CAR 61K MILES..BASICALLY THE DEALSHIP IS SAYING THE CAR NEEDS A NEW ENGINE

WHEN CAR IS DRIVING, OR SITTING THE HEAD LIGHTS WILL GO ON AND OFF BY THEMSELVES. LIKE WHEN ITS DARK THEY WILL SHUT OFF. THEN COME BACK ON, SWITCH IS ON AUTOMATIC MODE. THEN WHEN YOU SWITCH TO TURN LIGHTS ON IT WILL DO ON AND OFF. BEEN HAPPENING FOR SEVERAL MONTHS, FINALLY DID IT ON MY HUSBAND HE WAS THINKING I HAD LOST MY MIND.

2.4 L HAVE METAL SHAVINGS IN THE OIL

POWER TRAIN; SHIFT LOCK SPECIFICALLY: HAD TO USE THE RELEASE CONTROL MORE THAN ONCE. WHILE DRIVING WHEN IT HAPPENS, I FEEL A SURGE/ DECLINE IN ACCELERATION(SOMETHING I REQUESTED BE CHECKED A YEAR AND A HALF AGO, BUT KIA SAID THEY COULD NOT RECREATE MY DESCRIPTION).CONTINUES TO DRIVE BUT SLUGGISH TO ACCELERATE. ONCE I PUT INTO "PARK" I CANNOT GET IT OUT OF PARK EXCEPT TO USE RELEASE. IT DID RESET(?) WHEN I TURNED THE CAR OFF. SUSPENSION; FIRST FEW MONTHS OF OWNING THE CAR I PERIODICALLY HEARD A CREAK IN REAR SUSPENSION HERE AND THERE WHEN BACKING OUT OF DRIVEWAY/GUTTER SLOPE. HAVE NOTICED AN INCREASED CREAKING AND MORE BOUNCE WHILE DRIVING OVER TIME BUT HAVE NOT EVEN OWNED CAR MORE THAN 2 YEARS.

A LOUD SOUND COMING FROM ENGINE. CAR WELL MAINTAINED.

DRIVING TO WORK AT ABOUT 70 MPH ON THE FREEWAY CAR LOST POWER, CHECK ENGINE LIGHT TURNED ON. HAD TO HAVE THE CAR TOWED OFF THE FREEWAY. TOOK TO DEALERSHIP &' THEY COULDN'T DUPLICATE THE PROBLEM AFTER HAVING MY CAR FOR A WEEK GAVE IT BACK &' SAID NOTHING WAS WRONG WITH IT. VEHICLE ONLY HAD ABOUT 10.5K MILES

I CAN NOT SEE THE CAR ON THE RIGHT IF I WANT TO SWITCH LANES ON A HIGH WAY. IN TRAFFIC I GET NOT ZOOM IN AND OUT OF LANES, EITHER I (THE DRIVER) OR THE PASSENGER NEEDS TO TURN THEIR HEAD IN ORDER FOR THE DRIVER TO TURN RIGHT. I TRIED THE LITTLE MIRRORS THAT YOU STICK ON BUT THAT DID NOT WORK. WHEN I TEST DROVE IT, I DID NOT REALIZED IT FOR I DROVE IT REGULAR ROADS

THE SHARK FIN ANTENNA COVER JUST BROKE OFF WHILE I WAS DRIVING

WHEN ACCELERATING THERE IS ENGINE KNOCK NOISES. THERE MAY BE A BLUE SMOKE UPON ACCELERATION. THE ENGINE IS USING OIL AT A RATE OF 1 QUART OF OIL EVERY 1100 MILES.

ENGINE IS USING 1 QUART OF OIL EVERY 1100 MILES

MISSFIRE ON CYLINDER 3, CHECK ENGINE LIGHT, CODE P0303. AT 34,900 MILES.

MY 2017 KIA OPTIMA, THE ENGINE LIGHT COMES ON AT NUMEROUS TIMES AND WHEN IT DOES IT STARTS TO RIDE ROUGH LIKE IT IS IN THE WRONG GEAR, SEEMS LIKE IT IS READY TO DIE OUT WHEN SLOWING DOWN. ALSO FEELS LIKE IT WON'T PICK UP SPEED. I WAS DRIVING ON FREEWAY MOST OF THE TIME AT SPEEDS FROM 40 TO 70 MPH. IT ALSO DOES THIS WHEN DRIVING IN TOWN. I AM CRYING OUT FOR HELP. THE DEALERSHIP DOES NOT SEEM TO CARE ABOUT MY SAFETY. I COMMUTE IN THE MID MORNING HOURS AND VERY UNSAFE IF I BREAK DOWN . MY LIFE IS AT STAKE. THANK YOU

BOUGHT VEHICLE NEW FROM RICART KIA IN COLUMBUS, OH IN 2018. VEHICLE HAS 41,917 MILES NOW. VEHICLE DEVELOPED FLASHING CHECK ENGINE LIGHT WHILE DRIVING AT 65MPH. VEHICLE IMMEDIATELY REDUCED POWER TO 1800-2000RPMS. VEHICLE WILL RUN AND DRIVE BUT WILL JERK VIOLENTLY AT 1800-2000RPMS TO LIMIT ENGINE REVOLUTIONS. TOOK VEHICLE IMMEDIATELY TO DEALERSHIP WHERE BOUGHT. SERVICE DEPARTMENT CONFIRMED DTC P1326. DEALERSHIP PERFORMED WIRING INSPECTION AND REPLACEMENT OF KSDS (KNOCK SENSOR). RELEASED VEHICLE TO CUSTOMER. IMMEDIATELY UPON RECEPTION OF VEHICLE, CHECK ENGINE LIGHT FLASHES AND VEHICLE EXHIBITS SAME SYMPTOMS AS STATED BEFORE. TOOK VEHICLE BACK TO DEALERSHIP WITHIN 24 HOURS. VEHICLE IS INSPECTED AND DTC P1326 IS DISCOVERED AGAIN. DEALERSHIP PERFORMS ECU UPDATE FOR KSDS. VEHICLE RELEASED BACK TO CUSTOMER. WITHIN 48 HOURS, CHECK ENGINE LIGHT BEGINS FLASHING, LIMITS POWER, AND SPEED. CURRENTLY SCHEDULING 3RD APPOINTMENT FOR SAME CONCERN. CHECK ENGINE LIGHT BEGAN FLASHING EACH TIME AFTER BEING AT HIGHWAY SPEEDS FOR ROUGHLY 20 MINUTES. VEHICLE HAS BEEN SERVICED ONLY AT RICART KIA. ALL PAPERWORK/RECALLS PERFORMED BY DEALERSHIP.

BOUGHT ON 9-12-2019 WITH APPROXIMATELY 15,400+ MILES. IT NOW HAS 15,750+ MILES. IT HAS STALLED/POWERED OFF ON ME TWICE. FIRST TIME WAS OCT 7, 2019, PARKED ON THE CURB WHEN I WAS PICKING UP MY DAUGHTER FROM SCHOOL, WHEN SHE GOT IN THE CAR AND I WAS ABOUT TO DRIVE OFF FROM THE CURBSIDE AND WHEN I LIFTED MY FOOT OFF THE BRAKE AND STEPPED ON THE GAS, THE CAR WOULDN'T MOVE. I REALIZED THE POWER OFF SO I SWITCHED THE IGNITION TO OFF AND TURNED IT ON AGAIN TO START THE ENGINE AGAIN. I THOUGHT IT WAS JUST A LITTLE GLITCH. IT HAPPENED AGAIN ON OCT 26, 2019 WHEN I WAS ON THE DRIVE THRU OF TACO BELL. I WAS WAITING IN LINE AND AGAIN, WHEN I LIFTED MY FOOT OFF THE BRAKE TO MOVE FORWARD, IT WOULDN'T MOVE BECAUSE THE POWER HAD JUST SHUT OFF AGAIN. I HAD TO RESTART THE ENGINE. I COMPLAINED TO MY SON ABOUT THE CAR BUT DIDN'T DO ANYTHING ABOUT IT BECAUSE IT WAS PAST THE 7 DAY EXCHANGE OR RETURN. BUT PLANNED TO BRING IT UP ON MY SCHEDULED MAINTENANCE UNLESS IT HAPPENS AGAIN. I WAS ALWAYS CAUTIOUS AND WORRIED THAT I WILL STALL IN THE MIDDLE OF TRAFFIC OR WORSE, WHILE DRIVING. MOSTLY THE REASON WHY I'VE ONLY DRIVEN THE CAR LESS THAN 300 MILES SINCE I BOUGHT IT ABOUT 4.5 MONTHS AGO. THEN YESTERDAY MORNING, JAN 28, 2020, ON MY ERRANDS TO TWO DOCTOR APPOINTMENTS, THE PASSENGER SEATBELT SIGN WAS BEEPING AND FLASHING THE WHOLE TIME I DROVE AROUND THAT DAY, WHEN THERE WAS NOBODY WITH ME IN THE CAR. IT FINALLY STOPPED WHEN IN THE AFTERNOON WHEN I WAS CLOSE TO HOME AND AFTER I PICKED MY PRESCRIPTIONS FROM THE PHARMACY CLOSE TO MY HOUSE. NOW I AM CURIOUS AND WONDERING WHY THE NAVY MAN TRADED THIS CAR IN WHEN HE'D ONLY HAD IT FOR LA YEAR AND SPENT MONEY ON NEW BLACK RIMS AND BLACKED OUT TINTED WINDOWS. I WOULD LIKE TO HAVE AN INQUIRY ON WHAT PROBLEMS THE PREVIOUS OWNER HAD WITH THE CAR BECAUSE OF THE SHORT TIME HE OWNED IT AND DROVE IT. I'M MORE TERRIFIED TO DRIVE AFTER READING OTHER'S ISSUES.

THE CAR STALLS AND INTERSECTIONS INTERMITTENTLY. YOU HAVE TO TURN THE KEY OFF AND TURN IT BACK ON SO FAR IT HAS STARTED EVERY TIME.

2017 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE SHUTTING OFF WHILE DRIVING. *LD THE CONSUMER STATED THE VEHICLE CUT OFF WHEN MAKING A LEFT TURN AND SLOWING DOWN FOR A RED LIGHT THEN WOULD RESTART. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE*JS *JS

THIS IS MY NEW CAR, I BOUGHT IT BECAUSE MY GOOD EXPERIENCE WITH THE 2 KIA SPECTRA WE BOUGHT FOR WORK MORE THAN 10 YEARS AGO AND BECAUSE THE BEAUTIFUL SHAPE AND COMFORD INSIDE. BIG MISTAKE !!! WHEN YOU ARE IN A DATE WITH SOMEBODY IS BETTER TO WAIT , BEAUTY SEXY BODY NOT ALWAYS COME WITH A GOOD SOUL OR ENGINE. ONE WEEK BEFORE MY FIRST CAR PAYMENT DRIVING CHARLOTTE OCT. 20 , DOWN I-77 MY CAR BEGAN TO SLOW DOWN, THEN ENGINE LIGHT CAME ON, FEW SECONDS LATER THE BATTERY LIGHT AS WELL, LOW OIL LIGHT, ALL THE ALARMS GO ON LIKE A CHRISTMAS TREE. IN MIDDLE OF THAT CHAOS LOOKING FOR A SAFE PLACE TO STOP THE FRONT DRIVE TIRE HIT A POTHOLE AND CAUSED DAMAGES TO THE BOTTON OF THE CAR. FEW MINUTES LATER THE CAR STARTED AGAIN AND I MOVED IT TO A BUSINESS PARK WHERE IT DIED 100 % . I PAID TO A TOW COMPANY TO MOVE IT TO MY HOUSE AND NEXT DAY TO THE KEFFER KIA DEALER HERE IN MOORESVILLE WHERE I BOUGHT IT. IF THIS HAPPENS DRIVING AT THE MOUNTAINS I CAN KILL SOMEBODY OR KILL MY FAMILY WITH A FAULTY CAR AND THE DEALER KNOWS ABOUT THE ENGINES PROBLEMS BUT THEY NOT TAKE AND REFUSE RESPONSIBILITY FOR THEIR CARS, NOW THE SECOND CAR PAYMENT IS COMING AND IS NOT WAY TO GO TO WORK WITHOUT A CAR. BECAUSE ALL THE INFO. FROM THE CAR COMPUTER IS GONE THEY SAY IS MY FAULT. ANY IDEA WHAT TO DO?

I WAS DRIVING TODAY AND THE STEERING LOCKED UP WHILE I WAS MOVING.

DRIVING ON THE EXPRESSWAY THE VEHICLE WAS SLOW TO ACCELERATE INTO TRAFFIC HAD TO PUSH THE GAS TO THE FLOOR TO GET VEHICLE TO MOVE ALMOST HIT IN THE REAR. CAME TO A STOP LIGHT ONCE GREEN PRESSED ON THE GAS THE CAR WENT TO 25MPH JERKED AND WOULD NOT ACCELERATE OVER 25MPH. SOMEONE CAN BEEN KILLED.

TL* THE CONTACT OWNS A 2017 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE CONSUMED ONE PINT OF OIL EVERY ONE THOUSAND MILES. THE CONTACT TOOK THE VEHICLE TO WALMART FOR AN OIL CHANGE AND WAS INFORMED THAT THERE WAS VERY LITTLE OIL ON THE DIPSTICK. THE VEHICLE WAS TAKEN TO KIA OF ANDERSON (5281 US-76, PENDLETON, SC 29670, (864) 328-0542) THREE TIMES WHERE THEY TOPPED OFF THE OIL AND ADDED MORE OIL. THE DEALER INFORMED THE CONTACT TO BRING THE VEHICLE BACK AFTER ONE THOUSAND MILES. THE VEHICLE WAS TAKEN BACK TO THE DEALER AFTER THE ONE THOUSAND MILES WAS TRAVELED AND IT WAS DISCOVERED THAT THE OIL WAS LOW ONE HALF OF A QUART. THE DEALER ADVISED THE CONTACT TO REPEAT THE SAME PROCEDURE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE RESULT WAS THE SAME. IN ADDITION, THE CONTACT STATED THAT AN ENGINE COMPRESSION AND OTHER UNKNOWN TESTS WERE COMPLETED AND THE INFORMATION WAS SENT TO KIA SUPPORT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

THE REAR VIEW MIRROR IS SITUATED TOO LOW, CREATING A LARGE BLIND SPOT IN THE CENTER OF THE WINDSHIELD. OFTEN, AT A 4-WAY STOP, THE CAR APPROACHING FROM THE RIGHT IS COMPLETELY BLOCKED OUT. DRIVER IS FORCED TO CROUCH DOWN SO AS TO LOOK UNDER THE MIRROR IN MANY DRIVING SITUATIONS. THIS HAS NEARLY CAUSED AN ACCIDENT A NUMBER OF TIMES.

I WAS DRIVING TO WORK AT NIGHT TIME FOR ABOUT A WEEK STRAIGHT MY HEAD LIGHTS WOULD RANDOMLY TURN ON AND OFF BY THEIR SELVES WHILE I'M DRIVING AND THEN MY CAR WOULD BE SITTING IN MY PARKING SPACE AND MY NEIGHBORS TOLD ME MY LIGHTS WOULD JUST BE ON ALL NIGHT AND MY CAR WOULD BE LOCKED AND EVERYTHING AND ONE DAY I WENT OUT TO START MY CAR AND I COULDN'T EVEN UNLOCK IT TO GET IN IT SO I THOUGHT IT MIGHT'VE BEEN MY CAR REMOTE BATTERY DIED AND SO I ASKED A NEIGHBOR THAT WORKS ON CARS TO SEE WHAT IT COULD BE THEY POPPED MY HOOD AND CHECKED MY CAR BATTERY AND IT WAS COMPLETELY DEAD, THEY TRIED TO GIVE ME A JUMP WHICH WAS JUST ENOUGH TO ALLOW ME TO UNLOCK AND GET INTO MY VEHICLE BUT MY CAR BATTERY WAS COMPLETELY FRIED DUE TO HEADLIGHT SENSOR.

SEAT BEAT SOUNDS OFF WHILE DRIVING AND SEAT BELT IS FASTEN. IT DINGS AS IF THE SEAT BELT IS NOT ON. SECONDLY, RADIO PLAYS BUT NO LIGHTS NO CAMERA WORKS FROM TIME TO.

WHEN ON AUTOMATIC MODE, THE HEADLIGHTS SUDDENLY SHUT OFF. SOMETIMES THEY COME BACK ON AFTER A MOMENT, BUT SOMETIMES THEY DO NOT COME BACK ON UNTIL YOU TURN THE HEADLIGHT SWITCH FROM AUTOMATIC TO ON. THIS IS VERY DANGEROUS. IT HAS HAPPENED NUMEROUS TIMES WHILE DRIVING, IN BOTH DAY AND NIGHT CONDITIONS.

WHILE MY SIGNIFICANT OTHER AND I WERE DRIVING DOWN THE HIGHWAY OUR CAR BEGAN SMOKING FROM UNDER THE HOOD, THEN SMOKE BEGAN COMING THROUGH THE AIR VENTS INSIDE THE CAR; WITHIN SECONDS WE SEEN FLAMES COMING OUT FROM UNDER THE HOOD AND IMMEDIATELY EVACUATED THE VEHICLE IN HEAVY TRAFFIC WITH NO WHERE TO PULL OVER. WITHIN MINUTES THE ENTIRE CAR WAS ENGULFED IN FLAMES. THERE WAS NO WARNING, OUR CAR WAS REGULARLY MAINTAINED, THERE WERE NO CHECK ENGINE LIGHTS OR OTHERS DISPLAYING ON THE DASH, NO LEAKS OR OVERHEATING TO CAUSE THIS.

WHEN U START THE CAR THE ENGINE MISSES.IF U GIVE IT GAS IT DOESN'T PICK UP LIKE IT SHOULD.MISSING AND NO POWER.

WHILE I WAS DRIVING PROBABLY ABOUT 45 MILES AN HOUR OR SO MY CAR STARTED TO SHAKE REALLY HARD THEN IT SHUT OFF. ONCE IT SHUT OFF THE LOW OIL LIGHT CAME ON ALONG WITH THE CHECK ENGINE LIGHT AND THE LOW BATTERY LIGHT AS WELL. AFTER THAT THE CAR WENT COMPLETELY DEAD. I TURNED THE KEY TO THE OFF POSITION AND THEN TIREDNESS IT BACK ON WITH WITH NO PROBLEM. FOR MY CAR TO SHUT OFF WHILE DRIVING ON A MAJOR STREET CAUSES MAJOR CONCERNS. ONE WHAT IF IT HAPPENS AGAIN AND I GET IN AN ACCIDENT OR CAUSE AN ACCIDENT.

THE SHARK FIN ANTENNA SNAPPED OFF WHILE DRIVING. I HIT NOTHING, JUST DRIVING ON THE HIGHWAY.

TL* THE CONTACT OWNS A 2017 KIA OPTIMA. THE CONTACT'S VEHICLE RECEIVED AN OIL CHANGE BY ALM KIA SOUTH (4310 JONESBORO RD, UNION CITY, GA 30291). AFTER THE SERVICE WAS PERFORMED, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HESITATED, STALLED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW ENGINE. A LOANER VEHICLE WAS PROVIDED. THE VEHICLE HAD BEEN AT THE DEALER SINCE JANUARY 30, 2019 AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY OFFERED TO DELETE FIVE PAYMENTS OFF THE ORIGINAL LOAN. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

SEAT BELT WILL NOT SNAP CORRECTLY IT KEEPS UNSNAPPING UNTIL YOU PUSH DOWN ON RELEASE BUTTON AND THEN IT STAYS SNAPPED.

MY 2017 KIA OPTIMA BROKE DOWN ON 10/7/2018 AND THE CAR WAS TOWED TO FUCCILLO KIA. THEY REQUESTED A COPY OF MY LAST 3 OIL CHANGES BECAUSE THEY STATED THAT THERE WAS GUNK IN THE ENGINE. I SUBMITTED THE RECEIPTS AS REQUESTED AND A CLAIM WAS FILED WITH KIA'S CONSUMER AFFAIRS DEPARTMENT. THE CLAIM WAS DENIED ON 10/17/2018 BECAUSE INSUFFICIENT MAINTENANCE. I CALLED KIA CONSUMER AFFAIRS TO ASK WHY IT WAS CONSIDERED INSUFFICIENT MAINTENANCE. THE REP COULD NOT OR WOULD NOT TELL ME WHY. I WENT TO THE DEALERSHIP AND NO ONE WOULD HELP ME KEPT REFERRING ME TO THE CLAIMS DEPARTMENT. THEY AGREED TO SUBMIT AN APPEAL SO THE DISTRICT MANAGER WOULD REVIEW MY CLAIM BUT THAT WAS DENIED WITHIN 24 HOURS STATING THREE OIL CHANGES WERE NOT ENOUGH. I ONLY SUBMITTED THE LAST THREE RECEIPTS AS THEY REQUESTED. IN TOTAL, I HAD SIX RECEIPTS. I DID THE RUN AROUND AGAIN AND AFTER STATING I WOULD NEED EVERYTHING IN WRITING (CLAIM DENIAL, WARRANTY INFO, ESTIMATE OF DAMAGES) FROM KIA AND THEY STATED THEY WOULD NOT GIVE ME ANYTHING IN WRITING. I ADVISED THEM I NEEDED IT TO GET LEGAL REPRESENTATION AND THEN THEY STATED THAT THEY WOULD ESCALATE MY CLAIM ON 10/22/2018 AND I SHOULD HEAR FROM MY CLAIM SPECIALIST IN THREE BUSINESS DAYS. THEY ALSO REQUESTED THE ADDITIONAL THREE RECEIPTS, WHICH I SUBMITTED TO THEM WITHIN 24 HOURS. I CALLED THE ESCALATION DEPARTMENT WEEKLY TO TRY TO GET A STATUS ON MY CLAIM AND THERE WAS ALWAYS A REASON WHY IT HAS NOT BEEN RESOLVED. ON 12/11 TAMMY SHAMBURGER CALLED ME TO TELL ME THAT THEY WILL NOT HONOR THE WARRANTY. THEY WOULD BE WILLING TO PAY HALF THE COST TO FIX THE CAR. TOTAL COST $7,814.89 AND I WOULD HAVE TO PAY $3,907.45 PLUS ALL THE TAXES. I DID ASK WHAT EXACTLY IS WRONG WITH THE CAR AND SHE STATED SHE COULD NOT RELEASE THE DETAILS OF MY CASE BECAUSE IT IS PRIVATE INFORMATION. IN ADDITION, THEY WANTED ME TO SIGN AN OFFER LETTER AND A RELEASE AGREEMENT.

WAS DRIVING THROUGH A TUNNEL WHEN I HEARD A LOUD POP, AND THEN THE SOUNDS OF GLASS SHATTERING AND WIND. THE SUN ROOF OF MY CAR WAS COMPLETELY CRACKED. THE INTERIOR SUN SHADE WAS THE ONLY THING THAT PREVENTED ME FROM HAVING A GLASS SHOWER.

I PURCHASED A NEW 2017 KIA OPTIMA IN FEB OF 2017 AND ON JULY 17 2018 I WAS DRIVING DOWN A STREET WHEN I SLOWED DOWN TO A STOP SO A CAR CAN BACK OUT WHEN THE CAR VIOLENTLY SHOOK THEN SHUT OFF. I TRIED MULTIPLE TIMES TO RESTART IT BUT JUST SHOOK AGAIN AND TURNED OFF. MY HUSBAND PUSHED ME TO THE SIDEWALK WHERE I TRIED AGAIN TO RESTART IT AND IT FINALLY STAYED ON WITH NO LIGHTS SHOWING UP. TOOK IT TO THE DEALERSHIP ON A TOW TRUCK AND WAS TOLD NOTHING IS WRONG WITH IT. THEY KEPT THE CAR FOR A DAY AND SAID I CAN PICK IT UP IT'S PERFECTLY FINE. I HAVE A CASE OPEN WITH KIA AND THEY TOLD ME NOT TO RESTART THE CAR BECAUSE THE CODES WILL ERASE AND THAT'S WHAT HAPPENED. I TOLD KIA I WILL NOT BE DRIVING THE CAR BECAUSE IT'S NOT SAFE AND I HAVE CHILDREN. THEIR RESPONSE IS NOTHING IS WRONG WITH IT SO I DECIDED TO DRIVE IT ONLY TO TAKE MY HUSBAND TO WORK FOR THE NEXT 2 WEEKS AND ON AUGUST 13 2018 WHILE I WAS DRIVING THE LIGHTS CAME ON AND I COULD NOT GET ANY GAS SO I WAS JUST COASTING. LUCKILY I WAS ABLE TO PULL INTO A PARKING LOT AND PARK BUT I ALSO TOOK A VIDEO OF WHAT LIGHTS CAME ON AS WELL AS WHEN THE TOW TRUCK CAME SHOWING THE LIGHTS WERE STILL ON EVEN THOUGH I DID NOT COMPLETELY TURN THE CAR ON. I HAVE A RENTAL FOR 2 WEEKS AND A FIELD TECH IS GOING TO DRIVE MY CAR FOR 1 WEEK TO TRY AND DUPLICATE THE ISSUE EVEN THOUGH IT ALREADY HAPPEN FOR THE SECOND TIME. NOW I'M WAITING ON WHAT THE ISSUE IS.

WHEN DRIVING THE 2017 KIA OPTIMA LX THE PASSENGER SIDE AIR BAG INDICATOR LIGHT WILL START FLASHING INDICATING THAT THE PASSENGER AIR BAGS ARE ENGAGED ALTHOUGH THERE IS NO ONE SITTING IN THE SEAT. THE INDICATOR LIGHT FLASHES CONTINUOUSLY FOR APPROXIMATELY ONE MINUTE THEN TURNS OFF. THIS INDICATION CAN HAPPEN AT DIFFERENT STAGES IN THE DRIVING PROCESS FROM BEING PARKED TO DRIVING DOWN THE HIGHWAY.

WHILE ON AN HOUR'S DRIVE THE BSD (BLING SPOT DETECTION SYSTEM) CEASED TO OPERATE. THE ACTUATOR SWITCH WAS ILLUMINATED, BUT AN ERROR EXCLAMATION POINT APPEARED ON THE DASH NOTING THE BSD FAILURE. I DROVE ON FURTHER UNTIL I CAME TO STOP AT A TRAFFIC LIGHT. THIS HAD HAPPENED A COUPLE OF MONTHS AGO, ALSO. I TURNED OFF THE ENGINE AND PULLED THE KEY. I WAITED 30 SECONDS AND RESTARTED THE CAR. THEY SYSTEM CAME BACK ONLINE. FURTHER ALONG ON THE DRIVE IT HAPPENED AGAIN, AS I WAS DRIVING ON A HILLY ROAD. WHEN I WENT TO GIVE THE CAR MORE GAS, THE CAR DID NOT RESPOND. I FLOORED THE ACCELERATOR, AND THE CAR STILL DID NOT RESPOND, WHILE THE BSD MALFUNCTIONED AGAIN. IT WAS SIMULTANEOUS. ADDITIONALLY, THE SYSTEM ON THE DASHBOARD THAT INDICATES WHERE THE SHIFTER IS WENT DARK AND THE EXACT SAME TIME AS THE FAILURE IN BOTH CASES ON THIS DAY. OF COURSE I TOOK THE CAR TO THE DEALER. THEY COULD NOT RE-CREATE THE ISSUE. THEY CALLED KIA CORPORATE TO SEE IF THERE WERE SIMILAR REPORTS WITH A FIX THEY MIGHT KNOW OF. THE FACTORY SENT A CYA RESPONSE TO THE DEALER STATING THAT KNEW NOTHING OF THIS ISSUE. I HAD GONE ON THE INTERNET AND FOUND SCORES OF SIMILAR BSD FAILURES IN BOTH KIA AND HYUNDAI WHICH ARE SISTER COMPANIES. I HAVE TO BELIEVE THE BSD MODULE IS MADE BY THE SAME MANUFACTURER FOR BOTH COMPANIES. I TOLD THE DEALERSHIP IF IT HAPPENED AGAIN WHILE I WAS IN THE AREA OF THE DEALERSHIP I WOULD DRIVE THE CAR THERE SO THEY COULD SEE AND POSSIBLY COME UP WITH A DIAGNOSTIC CODE WHILE THE FAILURE WAS IN PROGRESS. THEY HAD NO EXPLANATION FOR THE ASSOCIATED LOSS OF POWER...

TAKATA RECALL BREAK LIGHTS NOT COMING ON. I NOTICED I HAD A NOTIFICATION COME ON MY DASHBOARD THAT READ ''CHECK BRAKE LIGHTS' AND BOTH OF MY BREAK LIGHTS WERE FLASHING ON THE IMAGE OF THE CAR ON THE DASH. IT WOULD COME OFF AND ON RANDOMLY THROUGHOUT THE DAY. I CAN SMACK MY BREAK LIGHTS AND THEY COME BACK ON, AND ONCE I PRESS MY BREAK THEY GO BACK OFF.

MY CAR HESITATE WHEN PULLING OUT IN THE STREET ..HAPPENS OFTEN AND WHEN THE ENGINE IS AT NORMAL TEMP, NOT WHEN COLD. IT STARTS OUT FOR ABOUT 3 FEET THEN THE ENGINE STALLS, DOES NOT QUIT RUNNING, JUST STALL FOR 3 TO 5 SECONDS. GIVE IT GAS AND NOTHING, THEN ALL AT ONCE IT TAKES OFF. VERY DANEROUS. SOME DAYS IT PERFORMS GREAT THEN THE NEXT IT STARTS THE HESITATION AGAIN. MAKING AN APPT TO TAKE IT BACK IN TO HAVE IT CHECKED NEXT WEEK.

TL* THE CONTACT OWNS A 2017 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE DID NOT FUNCTION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE VEHICLE TOOK MULTIPLE ATTEMPTS TO BE OPERATED NORMALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. LUPIENT KIA OF BROOKLYN PARK (7911 LAKELAND AVE N, BROOKLYN PARK, MN) WAS CONTACTED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED OR REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 500. *TT *TR

TL* THE CONTACT OWNS A 2017 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WESELOH KIA CARLSBAD (LOCATED AT 5331 PASEO DEL NORTE, CARLSBAD, CA 92008 AT (760) 496-3131) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE SEAT BELT WAS DEFECTIVE AND CAUSED THE LIGHT TO REMAIN ILLUMINATED. THE VOLTAGE ALTERNATOR ASSEMBLY NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 40 MPH, THE VEHICLE INADVERTENTLY DRIFTED TO THE RIGHT AND LEFT. THE VEHICLE WAS THEN TAKEN BACK TO WESELOH KIA CARLSBAD, BUT NO DIAGNOSTIC CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO DRIVE, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.

TL* THE CONTACT OWNS A 2017 KIA OPTIMA. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO JEFF WYLER KIA (LOCATED AT 5815 DIXIE HWY, FAIRFIELD, OH 45014) WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD GET BACK WITH THE CONTACT. THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.

TL* THE CONTACT OWNS A 2017 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS FLICKERED A COUPLE OF TIMES AND THEN STOPPED. THE ABS, AIR BAG, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER (MENTOR KIA IN MENTOR, OH) WHERE IT WAS DIAGNOSED THAT THE WIRING WAS FAULTY. THE CONTACT KEPT THE VEHICLE AND PROVIDED THE CONTACT WITH A LOANER VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.

TL* THE CONTACT OWNS A 2017 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT ATTEMPTED TO CHANGE LANES, BUT THE VEHICLE DID NOT ACCELERATE. IT TOOK APPROXIMATELY FOUR SECONDS FOR THE VEHICLE TO RESPOND. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FIVE OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (LUPIENT IMPORTS INC. IN BROOKLYN PARK, MINNESOTA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 450.

TL* THE CONTACT OWNS A 2017 KIA OPTIMA. THE CONTACT STATED THAT AFTER A COMPLETE STOP AND WHEN ATTEMPTING TO COMPLETE A TURN, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE WAS UNABLE TO BE LOCATED. THE VEHICLE WAS ALSO TEST DRIVEN, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,300.

WE LEASE A 2017 KIA OPTIMA HYBRID WITH TECHNOLOGY PACKAGE. IT HAS 1986 MILES AND IS THREE MONTHS OLD. LAST WEEK THE CAR WHILE IN MOTION JUST STOPPED IN THE MIDDLE OF TRAFFIC ON A MAJOR ROADWAY WITH NO WARNING. MY WIFE WAS ABLE GET OFF THE ROAD BY CONSTANTLY RESTARTING THE CAR. AFTER ALMOST ONE WEEK WE FOUND OUT THAT IT WAS A FAILURE OF THE BATTERY MANAGEMENT SYSTEM WOULD NOT CHARGE THE MAIN BATTERY.