126 consumer complaints have been filed with NHTSA for the 2022 Kia Carnival. Click any complaint to view the full owner description.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMApril 6, 2026
Engine light turns on every couple months. The Kia either stops accelerating and goes into “limp mode” or gives code for misfiring cylinders. Took to dealership several times, they did nothing but reset battery so light goes off. Unsafe when driving my family around and has turned into an unreliable vehicle. SO frustrating for a new vehicle to have these issues.
UNKNOWN OR OTHERMarch 12, 2026
I am submitting this complaint regarding the failure of the Kia Connect telematics system and the cessation of critical navigation support for my vehicle. Despite opening a formal support case with Kia (Ticket #25923650), the following issues remain unresolved: Loss of Trip History (Since January 2026): The Trip History feature within the Kia Connect suite has been completely non-functional since January 2026. This prevents the tracking of vehicle usage, mileage, and driving behavior data, which are core features of the paid subscription service. Failure of Connected Routing & Software Obsolescence: The "Connected Routing" feature is no longer operational. Kia support has stated this is due to the vehicle requiring a navigation update; however, Kia has ceased providing all navigation and software updates for this model as of April 2025. Safety Concern: The lack of software support and the failure of "Connected Routing" forces the vehicle to rely on navigation data that is nearly a year out of date. This creates a safety risk when the vehicle provides incorrect guidance on one-way streets, closed roads, or altered traffic patterns. Furthermore, the persistent failure of these telematics services raises serious concerns about the reliability of the vehicle's emergency communication systems, such as Automatic Collision Notification and the SOS Emergency Assistance button, which utilize the same underlying cellular module and software framework. Corrective Action Requested: I am seeking a mandatory software update from Kia that restores full functionality to the Kia Connect suite (specifically Trip History and Connected Routing) or a final navigation map update to ensure the vehicle’s guidance systems remain safe and accurate for the remainder of the service's lifecycle.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMMarch 11, 2026
My engine smells like fire and fuel my can will not start or do anything. There was smoke coming out of it. The van has had several issues since buying it. Now it’s completely disabled I heard a popping noise as I was driving and then it died and has not started since.
UNKNOWN OR OTHERFebruary 20, 2026
The driver side passenger door will open by itself when the key fob is near. Today it injured me while pumping gas and almost knocked the gas tank door off and gas pump out. I locked my vehicle to go inside to pay for gas. When I came back to my car to open the gas tank door and inserted the gas pump, the sliding door opened and smashed my wrist in between it and the gas tank cover door. It almost knocked the tank door off but I was able to keep fighting it and pushing it back and it closed. I have deep indents in my wrist and it scuffed the gas tank cover. The sliding doors do not stop when someone is going in or out. It is a safety hazard and should function like a garage door. Stop when it senses something there. I almost lost my wrist today!!!
1 injury(ies)
NHTSA #11719347UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMJanuary 8, 2026
I am unsure as for what is wrong with my car the dealership keeps saying its running rich and there is a recall on several 2022 Kia Carnivals that say it could be a faulty fuel rail tube. They have also said my map sensor is failing. My check engine light appeared a few days ago and has since been cleared and hasn't came back on, however it is just a matter of time. My children ride in this car as it is my daily driver and I have extremely head headaches. The dealership inspected the car and stated it did not smell like fuel however it definitely does.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMDecember 16, 2025
Fuel door will not open, there is no manual override, vehicle cannot be refueled and since there is no emergency release it caused me to be stranded at a gas station at night with my 4 kids which is a huge safety concern and should be taken seriously as this is a safety and drivability issue that I should not be held responsible to pay for when it is at no fault to me it is a design/system failure.
ELECTRICAL SYSTEMDecember 9, 2025
The dealer is attempting to classify the torn rubber and pulled-out wiring as “non-recall wear and tear,” but the damage is a direct result of: a latch that sticks, a door that does not close smoothly, a malfunctioning power sliding mechanism, and the repeated force required to compensate for the defect. Under recall law, when an unresolved defect causes additional damage, the owner cannot be held financially responsible for the resulting deterioration. This is a mechanical consequence of a defect, not a cosmetic issue.
STRUCTURE,UNKNOWN OR OTHERNovember 24, 2025
Vehicle: 2022 Kia Carnival Component: Liftgate — right-side support/strut (shoulder) failure Safety Issue: The right-hand side trunk strut/support has completely broken, causing the liftgate to drop unexpectedly. The trunk will not stay open and can fall abruptly during use. This creates a significant safety hazard for adults and children standing underneath, and while loading/unloading cargo. There was no prior warning or misuse. The failure is structural and sudden. Resulting Risk: Risk of head/neck injury, especially for children or anyone attempting to open or hold the liftgate. The sudden drop makes the rear of the vehicle unsafe to use. Request: Investigation into whether this is a defect affecting other 2022 Kia Carnival vehicles.
FUEL/PROPULSION SYSTEMNovember 15, 2025
In October 23, 2025 I started to notice a fuel smell while I was driving the vehicle. The smell of fuel seemed more strong while I had the air conditioning running.I would shut off the AC and put the windows down. There was no leaks of fuel on the ground or close to the motor. No check engine light or messages was displayed on dash at anytime. My concern was that I’m constantly driving my small children in car seats to and from school, sports, and appointments the smell the fumes will cause headaches or worse car will catch fire were we would need to make a fast exit out the vehicle. So I made an appointment with Kia of Stockton and they scheduled me for 10/29/26 at 9:30am. Kia first diagnosis was undetermined and charged me another $315 just to keep diagnosing on top of there first fee of $315. Kia discovered after removing the foam that protects the fuel rail the leak was coming from fuel injectors and fuel rail. Fuel injector leaking where injector inserts into rail. Repair was needed due to failure of fuel rail housing not sealing properly. Kia also replaced associated components with the fuel rail clips, bolts, flanges, high pressure sensor, foam, and injector wire harness. According to Kia there tech found short in the injector harness.
SEATSNovember 11, 2025
Frame of drivers side seat broke in half. I weigh under. 200 pounds and am the primary driver of the car
ELECTRICAL SYSTEMSeptember 14, 2025
I went to use my vehicle horn when another driver pulled out in front of me and the sound was way off...it sounded like a clown horn. I subsequently took to the Kia dealer where they diagnosed that one of the horns failed and it was replaced under an extended warranty with a deductible payment. The failure of the horn compromised my safety and the other driver's as the other driver may not have heard my warning that my vehicle was where it was. There was no warning that the horn failed until I went to use it.
UNKNOWN OR OTHERAugust 24, 2025
Left sliding door window (Drivers side) exploded while driving down the highway. Nobody was around us on a sunday afternoon at [XXX]. [XXX] We were on a flat road so no tension. There is no reason for it to have shattered (my daughter was sleeping laid back in the seat) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STRUCTUREAugust 22, 2025
The Kia Carnival was parked a slight decline and when the button to close the passenger sliding door the door closed rapidly like a guillotine. Thankfully no children or body part were in the path of the door because it would have severely damaged them. After it closed rapidly the door was unable to be opened. The dealership is still working on the Carnival and it has been over 3 weeks and they said they have never seen anything like this since it tore off a bolt in the body frame and caused damage to the body frame and they were unable to open it. Still don't have a timeline for repair. Also concerned it may happen to the other side and the safety issues around it.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMAugust 22, 2025
Dealer says recall sc211 doesn’t apply to this vehicle, however CEL is displaying (once again) with DTC “P0191 Fuel Rail Pressure Sensor Range/Performance”. Kia dealer has does minimal investigation/diagnosis with no resolution.
POWER TRAIN,VEHICLE SPEED CONTROLAugust 12, 2025
When traveling on the highway, the vehicle would not shift into a higher gear limiting the control of the vehicle to accelerate to the flow of traffic. The transmission would not shift for approximately 1/4 of a mile and was stuck at a max speed of ~35 mph and it would not accelerate. This loss of control almost caused an accident and put my family and self at extreme risk. Eventually the vehicle did finally shift gears allowing us to accelerate with the flow of traffic (60mph) This issue with a delay in shifting gears has intermittently happened on prior occasion when accelerating from a full stop, however, this was the first time it happened at an accelerated speed. The vehicle is not safe to operate and was towed to a service center; however, the issue is intermittent and not easily reproducible -- making it even more dangerous as you do not know when it will happen next.
ENGINEJuly 19, 2025
While driving my 2022 Kia Carnival Prestige, the engine started knocking and the vehicle started sounding like it was going to turn off. There was no alert or light on until we got to the service center where the check engine light came on. I took to the nearest dealer with service center for Kia for inspection and repair which the dealer's service center indicated it was an engine failure at 62,203 miles. This failure was hundreds of miles away from my home. I had to return to my state on a rental vehicle. The vehicle remained at the service center for 2 months for engine replacement. Prior to this event, I had serviced the vehicle at my home dealer's service center since I bought it. I performed all maintenance and my home dealer never alerted to an engine trouble before this event. Once I retrieved my vehicle, the vehicle was fine for few weeks and at 66,427 miles the vehicle started having issues with a check engine light on again. I took to my home dealer's service center and after inspection they indicated it was a bad fuel injector. The vehicle became unreliable and unsafe for my regular commute. Once I received the vehicle with the new engine the performance and sound was very different than my old engine had been since I bought the car. I believe the original engine has been faulty since I bought the vehicle.
VISIBILITY/WIPERJuly 11, 2025
My front windshield on my 2022 Kia Carnival has shattered in two places from a small hit. I have owned lots of cars and never had a windshield break in two places all the way across. There must be an issue or problem.
STRUCTUREJune 2, 2025
The contact owns a 2022 Kia Carnival. The contact stated while driving 50 MPH, the driver's side windshield exterior A-Pillar trim flew off and struck the vehicle behind, almost causing a crash. The contact pulled over to the side of the road temporarily. The vehicle was taken back to the dealer, and the vehicle was inspected. The dealer determined that the trim needed to be replaced; however, the repair was not covered under the bumper-to-bumper warranty. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 22,023.
POWER TRAINMay 31, 2025
My car was jerking between 1-2 rpm while driving on the highway, on other roads as well. It was very hard to accelerate and merge with traffic with this issue. Check engine light came on two days later and it’s says it’s the torque converter.
ELECTRICAL SYSTEM,STRUCTUREMay 29, 2025
Driver side sliding door closed COMPLETELY on daughter's finger causing significant damage and laceration down to the bone. Required extensive laceration repair.
STRUCTUREMay 29, 2025
On [XXX], my kids were getting into the vehicle to go to a playdate. My [XXX] got in the car and into his seat. I was on the driver's side buckling my [XXX] in her car seat and my [XXX] was climbing into the door/her seat on the passenger side. The passenger side sliding door shut on my [XXX] 's hand. I immediately tried to open the door with the button next to the steering column and it would not respond. I then ran around to the other side of the car and used the button on the handle, but the door did not respond to open. I had to manually pull on the handle to force it open off of her hand. No fingers were broken, but the door was shut on her hand completely and she had bruising. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1 injury(ies)
NHTSA #11663748STRUCTUREMay 29, 2025
The passenger side sliding door would not respond to any button pushed to open the door. Once I get it manually opened, it will not latch upon closure resulting in a beeping and warning in my dash. I can turn off power doors and manually force it to shut and most of the time that works but this specific incident it was not working. I ensured that there was nothing blocking the door from shutting and finally got it to shut and latch. I drove out of the location I was at and the sliding door flew open at about 20mph.
UNKNOWN OR OTHERApril 24, 2025
The sensor on the sliding doors failed to detect that my daughter’s hand was in the way. She hit the button to close the door, carefully was getting herself down, and did not get her tiny hand out of the way in time. The door slid closed and latched on my daughter’s thumb. It was stuck in between the drivers door and the sliding door. Attached you will find a photo of her hand and the instant bruising that it caused. It was not just a finger tip. It was her entire thumb that was stuck. I took her to the emergency dept at Children’s Hospital in Pittsburgh, to where she received X-rays. Thankfully her hand was as not fractured or broken. I posted this in my KIA carnival Facebook group and multiple families said that this is happening to their children as well.
1 injury(ies)
NHTSA #11656630UNKNOWN OR OTHERMarch 26, 2025
I was driving down the highway, and I heard what sounded like a seal breaking. I thought that someone had put one of the windows down on accident. After pulling up on all the buttons, I determined no window was open. When I got out of the car, the plastic molding on the driver side A pillar had flown off. I don’t know if this would have caused damage to another vehicle. I didn’t know until I was several miles down the road what had caused that sound. It does affect my car in that the wind catches in those holes and will push my car around.
ELECTRICAL SYSTEMMarch 17, 2025
The back tailgate door, when opened, will go up to desired height set in car settings, then slam back down 1/4 to 1/2 of the total height. Turning off auto open and close it continues to do so. When manually pushing the door to the open position, it will continue the problem. We have had numerous incidents of heads being hit by the door, arms and hands have also been hit. We took the car to the dealership and they said the door actuator would be over $2000 to fix. It seems like this is a similar issue to the side door actuators that had to be replaced via recall.
3 injury(ies)
NHTSA #11648679UNKNOWN OR OTHERFebruary 22, 2025
While driving spare tired became detached causing vehicle to have major damage to undercarriage. If speed was higher it would have caused a major accident with injury to passengers in vehicle and other vehicles.
ELECTRICAL SYSTEMFebruary 22, 2025
En lo que vade compra me ha dañado 2 baterías las que he tenido que comprar. También daño la bomba de la gasolina. Tuve que pagar la limpieza de las líneas. Casi alrededor de $ 1,000.00 dólares he tenido que pagar de mi bolsillo para un vehículo que lo tengo desde nuevo y que aún pago. También quemó los fusibles y ahora tampoco le funciona la bocina. Es obvio que el problema es eléctrico . Tampoco me han llamado para revisión de las puertas corredizas que no retroceden en muchos de estos vehículos.
UNKNOWN OR OTHERJanuary 25, 2025
air condition system was putting refrigerant into cab over the summer making us sick. We could not tell ,because there was no smell. I was in car with a/c on and got a blast of refrigerant in my face were in I almost pasted out. I turned of a/c and opened windows. My being a retired mechanic helped me to control the situation, but average person probably would have passed out and recked the car. I was treated for exposer to a chemical and my wife was too. I can not tell if a/c is fixed, as there is no smell or visibale way to tell.08
2 injury(ies)
NHTSA #11638495POWER TRAINOctober 13, 2024
We have been having an acceleration issue for over a year now. The vehicle will be running fine and the randomly not go over 30 MPH. You could have your foot the floor and the vehicle will not shift or go above 3 rpm’s. This has caused us to be in many dangerous scenarios getting onto an interstate. This has almost caused us to be rear ended multiple times. Problem has be reproduced at the dealer and “repaired” though the problem continues to happen. Sometimes the engine warning light is on when it happens, others times it is not and happens with zero warning.
STRUCTUREAugust 31, 2024
The sliding doors do not reverse like they should. The sensors are not good. Yes Kia added the warning sounds but it isn’t good enough. My LO’s entire hand was shut in the door.
1 injury(ies)
NHTSA #11611930ELECTRICAL SYSTEMAugust 12, 2024
Sometimes my passenger side door will slam shut if I am parked on the hill and the sliding door lock is on, I have noticed that it only slams shut if that lock is on. If the lock is not on, it closes on its own without pressing the door close button on the door, on the driver side, or on the key fob.It will close quickly and not normal.
UNKNOWN OR OTHERAugust 8, 2024
The rear sliding doors are unsafe. The sensors do not stop and reverse under pressure of an object in its path. Under a recall "PE22-004" they slowed down the doors and added 2 beep sounds, but that doesn't help when a child has their hand or arm in the path of a closing sliding door. The pressure required to stop the door is extremely unsafe. There needs to be replaced safety pinch sensors added. I tested this as an adult, 200 lbs, and takes an extreme amount of force to stop the door motor from closing on your body parts and will cause injury.
LATCHES/LOCKS/LINKAGESJune 12, 2024
The contact owns a 2022 Kia Carnival. The contact stated that while opening the passenger-side sliding door, she placed mangos on the seat with the key fob and her cell phone in her hand. The contact stated that the doors closed and she was pinned to the door. There were no warning lights illuminated. The contact was able to call her spouse and 911, and medical attention was provided at the emergency room. The contact was referred to her primary physician, where an MRI was provided, and it was determined that there was a rip in her shoulder. The vehicle was taken to the local dealer, where it was diagnosed. that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and sent a field tech expert to inspect the vehicle. The expert determined that the vehicle was operating as designed. The approximate failure mileage was 42,581.
1 injury(ies)
NHTSA #11593932STEERINGMay 25, 2024
When trying to alert a vehicle that was merging into my lane but did not see me, my horn did not work. It randomly does not work at times. Every once in a while it will. This poses as a danger and safety risk to drivers and passengers of my 2022 Kia Carnival for instances as such where another driver may need to be alerted if they don’t have safety features for blind spots, backing up, etc. I would have gotten struck by the other vehicle if I hadn’t slammed on my brakes and swerve towards the side of the road. I was lucky there was room on the side of the road to swerve to. If my horn would have worked, this could have been prevented. It’s still an ongoing issue with the horn randomly not working 90% of the time when needed. I can’t attach a video of my horn not working when the steering wheel horn is pressed or I would.
UNKNOWN OR OTHERApril 21, 2024
The power sliding door does not reverse or stop closing if something is in the way. Our child closed his arm in the door and it would not stop.
EXTERIOR LIGHTINGMarch 21, 2024
The rear turn signals are too low and small in the vehicle and people are unable to notice it. Almost ended up in crash few times.
UNKNOWN OR OTHERMarch 21, 2024
Front windshield cracked for no apparent reason.
ELECTRICAL SYSTEMFebruary 28, 2024
The contact owns a 2022 Kia Carnival. The contact stated that while operating the vehicle, the instrument cluster malfunctioned, and the screen failed to display as needed. During the failure, the driver was unable to view the speedometer, and fuel gauge, and check engine warning light. The contact stated that the failure was intermittent, but later the instrument cluster became permanently inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 80,000. The VIN was not available.
VISIBILITY/WIPERFebruary 1, 2024
The windshield cracked while driving. Nothing hit it, it just cracked. Was 8inches long and now covers half the windshield. Obvious defect in the windshield. It is availability to see or I can take a picture. Safety is compromised by a cracked windshield that could get worse and hurt us. It has not been inspected and no warning lights went off
VISIBILITY,FORWARD COLLISION AVOIDANCEJanuary 24, 2024
The contact owns a 2022 Kia Carnival. The contact stated that while the vehicle was parked, she noticed that the windshield was cracked from the passenger's side to the driver's side of the windshield. The vehicle was taken to an auto glass repair shop, where it was determined that the windshield needed to be replaced; however, the replacement windshield was not available. The windshield was replaced and was recalibrated after a month. The contact stated that after the repair, the Forward Collision Avoidance system was intermittently inoperable. Additionally, the contact stated that while the vehicle was parked on another occasion, she noticed that the windshield was cracked. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
VISIBILITY/WIPER,VISIBILITYDecember 15, 2023
The rear side passenger window busted from the bottom. Only top half of window remained while driving down the road. No warnings. I only knew this was possible with car due to Facebook group and others having this happen to them. Big bomb sound no one else on road car is 2022 bought September 2021. Handling its 3rd winter in the state we got it.
STEERINGDecember 5, 2023
Steering column leaking oil.
UNKNOWN OR OTHERSeptember 25, 2023
The air conditioning system is leaking water in the trunk of the car. It has caused mold to grow on the trunk cloth lining and the air filter in the rear panel was completely covered in mold. There was a visible stream of water pouring out from this filter housing when I removed the wall panel where the tire jack is. I had always noticed puddles of water under the vehicle during the summer, but the leak is coming from inside the vehicle, not off an exhaust pipe like I expected.
UNKNOWN OR OTHERSeptember 3, 2023
The right passenger sliding door failed to sense my daughter’s hand and it crushed her ring finger causing a cut, bleeding, and bruising. She is in a lot of pain from the injury and now terrified the door will malfunction again causing another injury. We don’t think this vehicle is safe to drive with our family anymore. Yes it’s available for inspection. Since it’s a holiday weekend I’ll have to wait until the nearest dealership is open to have it inspected. We were able to reproduce this failure ourselves. There was no warning.
1 injury(ies)
NHTSA #11542410STRUCTUREAugust 29, 2023
Door took waaaaayyy too much pressure to stop it from closing The recall before literally added beeping noises but it NEEDS more sensitive sensors this is ridiculous
LATCHES/LOCKS/LINKAGESAugust 22, 2023
The contact owns a 2022 Kia Carnival. The contact stated that both the driver's side and passenger side electronic sliding door had malfunctioned and would erroneously open and close. The contact indicated that while the daughter was retrieving items from the vehicle the passenger electronic side sliding door erroneously closed on her daughter and causing minor injuries to the arms and ribs which did not require medical treatment. The vehicle was later the taken to the dealer and serviced under a manufacturer's campaign to reprogram the door sensors. The door sensors were reprogrammed but the failures continued to occur. The contact indicated that after the door sensors were reprogrammed the doors would randomly open and close while the vehicle was turned off. The cause of the failure has not been repaired. The manufacturer was notified of the failures. The failure mileage was 705.
1 injury(ies)
NHTSA #11539997ELECTRICAL SYSTEM,ENGINEAugust 9, 2023
I bought this car June of 2022. The car was days old and the front end started making a popping sound when you turn the wheels. The dealership changed front right axle. There is still a popping noise but now it’s from the front and the back. The transmission went out in February of 2023. They replaced the transmission. Since then the car shakes violently when accelerating, loses power when accelerating, the self drive mode turns on by itself. I have contacted 2 different dealerships about these issues. They say “ they cannot duplicate the problem.” This car is not a safe vehicle for me or my family to ride in. They won’t do ANYTHING about it!
UNKNOWN OR OTHERJuly 31, 2023
Rear sliding doors DO NOT STOP when something is in the way. All my body weight could not stop the door. Yes I had the recall fixed which only slowed it down and added a beeping sound. The sensitivity of the doors NEEDS TO BE FIXED NOW BEFORE A CHILD IS SERIOUSLY HURT.
ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGESJuly 31, 2023
The contact owns a 2022 Kia Carnival. The contact stated that while her daughter was inside the vehicle, the door closed on her rib cage and arm, but medical attention was not provided. Additionally, the taillights were inoperable. While driving, the vehicle stalled. While accelerating and making a turn, the vehicle hesitated and stalled. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the weather stripping sensor needed to be replaced. The bulb was broken, and a wiring harness replacement was needed. The system was reset. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,187.
1 injury(ies)
NHTSA #11535422STRUCTUREJuly 31, 2023
These doors need a sensor to reverse the sliding doors upon resistance. It has smashed me and my young children multiple times. The update did not solve this issue and it’s a major safety issue. My 4 year old and 1 year old both had their hand smashed in the automatic sliding doors.
2 injury(ies)
NHTSA #11535594VISIBILITY/WIPERJuly 3, 2023
During a road trip, I stopped at a gas station to fill up. I went inside to get a drink and a large 12 inch crack appeared in the windshield about midway down on the passenger side. It was not there previously and nothing appears to have hit it either. The crack now spans to the drivers side and sits at about eye level. It also has a gap in the crack which is very noticeable on the passenger side.
UNKNOWN OR OTHERJune 6, 2023
Got in car and drove less than a mile and exited car. Got back in and my windshield had a huge crack running from the lower drivers side up the window then across. Nothing hit the window though a nut or something could have fallen on it or a small rock when driving another day? Very concerning when I look online and others that own the 22 kia carnival have had this happen
ENGINEMay 25, 2023
In December of 2021 my 6 month old Kia Carnival lost power while on the Ohio turnpike when the engine shut down. At that time the dealership was unable to identify the cause. Since then the vehicle has been into the shop multiple times, has an issue with Cylinder 6 and is burning coolant internally which is likely the original reason for the unexpected engine failure. Kia has been ordered through arbitration to repurchase the vehicle, however are unwilling to even offer enough to cover the loan and take back their defective vehicle. I have seen reports online of other Carnivals having similar issues. There are no recalls for this, and Kia seems to have no intention of making sure this is addressed.
UNKNOWN OR OTHERMay 12, 2023
Kia issued a safety recall recognizing the power sliding doors on the Kia Carnival do not properly reverse when they encounter an object while closing. Their solution to the identified problem is to simply sound two beeps when the door closer and reduce the speed of closure. This is entirely unacceptable resolution to the problem. Adding two beeps will do nothing to protect my two year old son from having his hand mangled in the door. Now that Kia has accepted this is a safety issue, I full expect a remedy no short of fixing the problem and find the current "fix" entirely unacceptable.
ELECTRICAL SYSTEMMay 10, 2023
Had maintenance and recall "fix" for sliding door issue done on 5/9/2023. Technicians explained to me that the actual sensor that detects when something is in the way of the door closing and in turn force the door to stop and reverse is called the "pinch sensor". That is separate from the speed of the door closing and the sound of it beeping as it closes (what the software update changes/"fixes"). They put a note to check my pinch sensor in addition to doing the software update. Even though I explained and they tested the pinch sensor, they did not do anything to change the sensitivity of that sensor. I put my arm in the door's path, letting it close until just a few inches are left, hoping that it'll detect my arm and reverse back open. It does not. I did this multiple times, same result. The second video is me just pushing on the sensor, from an angle I tried to do from inward to outward (as if I were in the vehicle reaching towards the door and pushing on that sensor). That is how the technician explained to me that the sensor works - it works to reverse if someone is "getting out of the vehicle and pushes on that sensor", it will reverse. That's good it can/will reverse that way, but I am still frustrated because there are issues with that being the only way it reverses. 1) Little kids aren't going to understand the logistics of how/where to push on the sensor "correctly", and 2) I'm more worried about how my kids get out of the vehicle, then push the close button, then reach BACK INSIDE for something (like my arm was reaching inside from the outside). Kia should recall the pinch sensor and replace with a sensor that is actually sensitive to an object being in the path of the closing door (from the outside too). Additionally, I have seen some Carnival owners post online that there doors ARE sensitive and reverse/open at the slightest touch. Since this vehicle is capable of that, Kia should fix this on all Carnivals on which it does not operate that way.
ELECTRICAL SYSTEMApril 21, 2023
Vehicle’s horn intermittently stops working. The length of outage varies. Restarting the vehicle does not resolve the issue. Safety is at risk due to having no way to alerting other drivers of potential hazards.
ELECTRICAL SYSTEMApril 14, 2023
Horn intermittently works. Some times it works and sometimes it doesn't work. This is a safety hazard if horn does not work. I cannot warn others before collision resulting in many close calls or evasive maneuvers. Other owners experiencing similar issue in Carnival Facebook group. Irvine Kia had my car for a week and s could not fix our reproduce because it was working there. Afterwards, it will still intermittently work. Not sure if weather is affecting it or outside temperature. It doesn't matter, the horn needs to work 100% of the time.
POWER TRAINApril 13, 2023
The contact owns a 2022 Kia Carnival. The contact stated while driving 45 MPH, the vehicle lost motive power without warning. The contact was able to stop on the side of the road. After several attempts to restart the vehicle, the contact was able to start the vehicle and noticed that the check engine warning light was illuminated. The vehicle was taken to the dealer, and the dealer stated that because the check engine warning light was not illuminated, the vehicle would not be diagnosed. On another occasion, while driving 65 MPH, the failure reoccurred. The vehicle was taken to the dealer and the dealer stated that the actuator needed to be replaced. The vehicle was repaired but the failure reoccurred. On another occasion, the contact stated while adjusting the driver’s seat to a higher position, the seat failed to remain at the higher position. The contact also stated while driving 35 MPH, the vehicle would not immediately accelerate. After several seconds, the vehicle accelerated normally. The vehicle was taken to the dealer and the dealer stated that the console, horn assembly, and an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no further assistance. The failure mileage was 1,872.
UNKNOWN OR OTHERApril 10, 2023
Sliding door closed on 21 month old daughters arm breaking it.
1 injury(ies)
NHTSA #11516428STEERING,SUSPENSION,WHEELSMarch 23, 2023
I repaired my front strut and in less than a year it is now “internally bent” is what the dealership told me. I now have 4 balled tires and 2 rear toe in tires and done 3 alignments in 1 year and I was told it’s my fault.
STRUCTUREMarch 18, 2023
The powered sliding door sensor is inadequate. My son pressed the door closed button and I had to push the door off of my body as it started to crush me.
LATCHES/LOCKS/LINKAGESFebruary 25, 2023
The sliding doors are dangerous for my children. The doors do not have sensors (or if they do they do not work) and continue to close if my children are in the doorway, have items or body parts there.
ELECTRICAL SYSTEM,STRUCTUREFebruary 17, 2023
When helping my child into the car, she pressed the door close button and the sliding door closed on my body and did not stop. The door sensors on this vehicle do not work and it will close on anything in its path, including tiny fingers. I have not personally called the dealership regarding this issue but I will have them reproduce this issue at the dealership at my next service appointment. The vehicle has not been inspected by anyone. There is no warning that the car sliding door sensors will not work and will close on anything in its path.
STRUCTURE,FORWARD COLLISION AVOIDANCEFebruary 14, 2023
Both situations have happened numerous times. The sliding doors do not stop or back off unless an adult size person pushes body force against them to open. My daughter got stuck in the door and she is 2.5. I have to push my entire body against the door to make it open back up. The second thing is the emergency braking system will automatically slam on the brakes after forcing for a long period of time, when I am on the highway. It happens on road trips after cruising for a while. And is not happening at an appropriate time.
AIR BAGSFebruary 3, 2023
With very low miles on our Carnival, I had just left a stop sign and someone ran their stop sign at high speed and tboned my vehicle in the driver's side. I woke up from being unconscious while still in driver seat and my car was still limping down the road not far from the intersection. Pretty serious head, back and other injuries and was taken via ambulance to the hospital. The problem is that despite a high speed impact into the side of my vehicle, NOT ONE of the airbags deployed! I am confident that my injuries, that now seem permanent, would have been MUCH less if the airbags had deployed as designed. The car was totalled by Insurance. I do have pictures of it.
Crash reported3 injury(ies)
NHTSA #11505365STRUCTURE,LATCHES/LOCKS/LINKAGESJanuary 26, 2023
The passenger sliding door continues to fail to lock intermittently which is obviously a safety hazard since the door is not completely closed. It is available for inspection upon request. It has not been seen by a dealer or inspected by police or insurance. My father is a mechanic and has looked at it. He is unsure how to fix the broken or why it keeps happening. The door ajar warning light is on indicating the door is not locked but even if the auto door is shut off I can’t get it to close enough manually shutting it so the warning light will turn off. It happened about three months ago then stopped and now has begun again. Nothing that I know of caused this. I use both sliding doors equally and only one is having the problem.
STRUCTUREJanuary 11, 2023
The contact owns a 2022 Kia Carnival. The contact stated that the passenger’s side rear power sliding door auto-reverse failed to engage. Additionally, the contact stated that while her husband was buckling a child in the car seat located in the rear driver’s side seat, her daughter who was also inside the vehicle pressed the door switch button, and the driver’s side rear power sliding door engaged. The door closed in on her husband instead of stopping and engaging the auto-reverse function. The contact's husband was able to release himself and advised the children that were inside the vehicle to not move for their safety. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Action Number: PE22004 (Structure). The manufacturer was not notified of the failure. The failure mileage was approximately 500.
ENGINEDecember 30, 2022
The contact owns a 2022 Kia Carnival. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light illuminated. In addition, the horn and the sliding sensor for the doors on the vehicle failed to work as needed. The vehicle was taken to a dealer however, it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 13,125.
POWER TRAIN,UNKNOWN OR OTHER,ENGINEDecember 20, 2022
1. When accelerating (while driving on ECO Mode) the vehicle starts to shudder at times. When using Normal Mode, the vehicle will shudder while the brake pedal is being used at a red light. Front windshield cracks easily and paint easily chips with no sign of rocks hitting the vehicle. Called Kia Service to get the car looked at and they said they haven’t heard of such issues. 2. Doors are supposed to retract when closing if motion is occurring. A family member almost got her leg pinned by the door and our child almost got hurt on the shoulder because the door kept moving in closing mode when she was trying to get inside the car. Whatever sensor it has, it doesn’t work. 3. Roof Mold on driver’s side came off the roof while driving the speed limit on the highway never to be seen again. The passenger side almost went flying too. 4. iPhone XR does not work properly when synced to the car. It connects and disconnects out of nowhere. It becomes dangerous when using GPS. Vehicle system kept saying it needed a new software to be downloaded. Went to the site and downloaded multiple rimes, called the Customer Service about 3-4 times and last person I spoken to told me to ho straight to the Service Dept at the Kia dealership to get the software downloaded. No one at Kia knew how to download the software. After multiple attempts and Kia not “finding anything”, decided to spend extra money and get a new phone to resolve this issue. I have to have a software downloaded to the vehicle.
FUEL/PROPULSION SYSTEMNovember 14, 2022
Fuel gauge does not provide accurate representation of fuel amount. The car will read empty with 100 miles .
ENGINENovember 4, 2022
The engine has shut off while driving multiple times.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMNovember 2, 2022
Around 17,000 -18,000 miles, the engine started to shutter like it wanted to die or wasn't getting enough fuel. While driving, it feels like it's trying to accelerate by itself even when cruise control is set. Even when it is just in nurtural it does it.. Still waiting to get the car into dealership to figure out the cause.
ELECTRICAL SYSTEM,STRUCTUREOctober 26, 2022
The safety feature on the sliding back doors is not safe for children. Previous vans I have owned had a sensor that would trigger the door to open back up if it were closing and ran into something, like a child getting caught in the sliding door. I am a grown adult and the door closing on the Kia Carnival is too strong for me to even stop with my entire body weight. A child is going to get crushed in those sliding doors.
VISIBILITYOctober 18, 2022
I have owned this 2022 Kia Carnival for about a year and half. Since owning this vehicle the front windshield glass has mysteriously gotten two separate cracks causing me to have to replace this glass twice. Initially when the cracks appear they are already 3-5 inches in length and continue to spread across the entire length of the glass without provocation. The glass seems to be pretty susceptible to these cracks because I have never owned a vehicle that this has occurred to so often and/or owned a vehicle where there would at least be a small crack that could be repaired without replacing the entire windshield.
UNKNOWN OR OTHEROctober 17, 2022
There needs to be sensors on the sliding doors if an object is in the way of closing. These doors do not stop with even full adult resistance and child’s had was closed in the sliding doors. This is a common complaint for this vehicle.
STRUCTUREOctober 15, 2022
My toddler, 3 years old climbed into my 2022 Kia carnival to get into his car seat. I was standing outside the door waiting to buckle him when the sliding door started to close on its own and my toddlers leg got trapped under the track of the door and he started screaming. I then had to put my whole body between the door with force to prevent it from closing all the way. I was then able to pull his leg out. There has been no inspection to the vehicle yet as it happened last night. There were no warning or messages about the problem prior and we have had no issues like this before.
1 injury(ies)
NHTSA #11489378VISIBILITY/WIPEROctober 14, 2022
The windshield appears to be made of soft material. Windshield scratches easily when the slightest debris is on windshield and wipers are being used. Multiple scratches become present on windshield through simply wiper use. This is resulting in distraction and makes visibility through windshield poor.
STRUCTUREOctober 3, 2022
Sliding door closed on a child's arm and bruised it. We have had multiple situations where the door does not stop if it hits something, it just continues to close.
1 injury(ies)
NHTSA #11487649STRUCTUREOctober 3, 2022
Sliding doors do not stop closing if something is in the way. Have closed myself and children in the door and it doesn’t stop.
SEATSOctober 1, 2022
The handle to release the back of the middle passenger seats is on the front inside lower part of the seat. This requires the passenger to lean in to pull and release. The seat then comes forward with such force that it slams the passenger in the head or face. This has happened several times in my vehicle leaving adults and teens in tears. It happened to me today striking me just under the nose. The impact caused me to black out for a second. I have a slightly swollen lip and am concerned that the root of my front tooth may be damaged. I’m convinced that the rate at which the seat comes forward could easily cause concussion, break someone’s nose or possibly a jaw. Please consider adjusting the rate at which the seats come forward. This malfunction could easily be inspected and reproduced, but I have not brought it in for inspection.
1 injury(ies)
NHTSA #11487418VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCESeptember 29, 2022
Windshield crack without major incident. No debris or rocks noted hitting. Cracked all the way across the windshield within a week. Adaptive cruise control keeps failing. Says radar is being blocked, usually when attempting to start cruise but sometimes when cruise control is already set. When this happens, no cruise control is available until it seemingly randomly starts working again. Inspected all cameras and sensors for dirt/bugs and they are not blocked.
VISIBILITYSeptember 8, 2022
A very small pebble hit the windshield causing a very large chip. We had the chip repaired to prevent further damage, but that did not help and it continued to crack in several different directions across the windshield. This made it very difficult to drive as it was hard to see especially when the sun would hit the cracks and almost blind you.
VISIBILITYAugust 27, 2022
We have owned this vehicle for about 15 months. With this replacement, we will be on our third windshield. The first windshield needed to be replaced after a crack started across the windshield following a pebble that hit the edge of the glass. We went through our insurance as there was an impact—however minor. We waited over three months for an OEM replacement windshield, and had it professionally installed. Now, two months later, we come out to our parked car and there is a crack in the middle of our windshield! There was no impact with anything, or a chip to be found anywhere. This crack is spreading through the driver’s line of sight and raises serious concerns as to the integrity of this glass and its ability to protect us on the highway. Of all the vehicles we’ve owned over the last twenty years of driving, we have never had to replace cracked windshields like this. At this point we are looking at the Kia OEM glass as being defective.
UNKNOWN OR OTHERAugust 10, 2022
My 2022 Kia carnival’ s windshield cracked for no reason. No visible sign of damage from external forces. Attempted to rectify with Kia, but sadly given the run around. It's a brand new car ( 8000 miles) .
VISIBILITY/WIPERJuly 29, 2022
1st incident May 2022: Driving in the highway when a small rock hit the windshield. At that time there was a crack (3-4 cm wide) on the windshield. A technician came out to repair the area of injury. 2nd incident July 2022: Driving in the highway when I heard something hit the windshield. At that time, I did not notice any obvious damage.When I first noticed there was a crack, my car was stationary in my garage. The crack was about 10 inches long. The windshield has quickly began to crack. That same day it went from 10 inches to 24 inches at minimum.
UNKNOWN OR OTHERJuly 25, 2022
I left the car while it was still running to check that my trailer lights were working. I had the key FOB in my pocket, but when I got to the car the doors were locked. I tried unlocking it with the key FOB but nothing would happen. My 2 year old son and 3 year old daughter were locked in the car! Luckily, my daughter was able to get to the door and open it from the inside. This should never be something that can happen. The door locking from the inside and the key not working, especially while it is running!
UNKNOWN OR OTHERJuly 4, 2022
Side sliding doors fail to automatically retract open when they encounter something in the way. Both doors present the same problem. Door failed to retract when child was in way, resulting in an injury.
1 injury(ies)
NHTSA #11472272STRUCTUREJune 27, 2022
Child got hand smashed in rear sliding door. There is no pressure sensor to avoid the door closing on hands or fingers.
1 injury(ies)
NHTSA #11471224STRUCTURE,UNKNOWN OR OTHERJune 27, 2022
There is either no sensor, or one that is too weak/defective, in the sliding doors to stop it if a person’s (particularly a child’s) fingers, hands, arms, or other body parts were in the way. Anything in the way would just get crushed by the door! This is not just my vehicle. All Carnivals seem to have a very weak or defective sensor and it’s a serious safety hazard, particularly considering it’s supposed to be a family vehicle! I have prevented injuries so far (thankfully) but have tested the door and it in fact will not stop if something is in the way.
VISIBILITY/WIPERJune 21, 2022
We purchased our Carnival in November of 2021. A few months ago a rock hit our windshield. I could tell that the small rock chip was quickly making crack lines. We called a windshield repair company who suggested that we put a piece of tape over it until we could get it fixed. Luckily we followed his advice and put tape on it until we could get in a few days later for a chip repair. If we would not have followed his advice I have no doubt the cracks would have spread. Fast foward to last Saturday, June 18th. We were driving down the freeway and suddenly we notice that there is a large crack in the windshield, directly in front of the driver's view. It's maybe 8 inches long and we have no idea where it came from. We thought for sure we would have a few days to take care of it before it spread. It has already doubled in size. There have been no extreme temperatures to explain the quickly spreading crack. When we looked to see the source of the large crack, we noticed a very very small chip in the very edge of the windshield. The chip is not even visible from the inside of the car. It seems to me that the windshield is make from weak materials. I have never had this many problems with a car. And keep in mind we've only owned this car for 7 months! I believe Kia needs to address this issue. The windshield is the only thing between the face of the driver and the outside elements. It should be durable and reliable. This type of situation makes me concerned about the quality of the windshield, especially over the life of the vehicle. Thank you.
STRUCTUREJune 16, 2022
The power sliding doors fail to stop closing unless excessive force is used. If an arm or hand is in the way it gets hurt and the door will try to close on it. The dealership inspected it and said it's a known issue that extra force is needed. There's nothing they can do. How was your safety or the safety of others put at risk? My child's was being closed in the door and when I tried to stop it to save my daughter my arm was bruised. Yes, the dealer knows of the issue but plays it off as just a door that requires more force to stop. Yes, Kia inspected it, found you need to apply more force then normal but has no solution but to make sure to keep far away when it's closing. They However said nothing can be done, it's just how the van comes.
STRUCTUREJune 13, 2022
The doors sensors do not work. I am 200+ lbs and have to push with force to get it to stop closing. My 2 year old last minute stuck her hand into the car while the door was closing to get a blanket and it CRUSHED her fingers. These doors are extremely unsafe. Then we took it to Kia and they said “just keep the kids away from the doors” which is INSANE when you’re talking about little kids.
1 injury(ies)
NHTSA #11468938UNKNOWN OR OTHERMay 29, 2022
My daughter was closing the left sliding door with her right hand using the button and her left hand was in the doorway. There is no worthwhile sensor in the car to detect her hand and thus the door crushed her hand. She now has a fractured left thumb due to the Kia Carnival. I have tried to see if the sensor would detect my entire hand and it didn’t! I am appalled that a car could be sold that has ZERO sensor
1 injury(ies)
NHTSA #11466619STRUCTUREMay 29, 2022
The automatic doors will close even if a child or something is in the way. Kia has acknowledged that the sensor may not work, but this is a huge safety issue when dealing with small children. I was loading the car and pressed the button to close the door. Then, I realized I forgot something and placed my hand in front of the sensor to stop the doors from closing, but the sensor failed.
SEATSMay 23, 2022
The middle seats seem to be spring loaded, when pushing them back into position the spring back with significant force if not "clicked" in. This resulted in a significant bruise after hitting me in the head.
1 injury(ies)
NHTSA #11465687STRUCTUREApril 20, 2022
'Auto reopen' feature of power sliding side door FAILS TO REOPEN by not 'sensing' a SOFT item obstruction (i.e. arm, leg, hand, pet) when closing. Daughter had severe bruising to arm (i.e. sliding door significantly squeezed arm). Sensor replaced by KIA dealership, safety problem still persists. Continued talks with KIA eventually resulted in KIA stating (in written letter) that "the auto-reverse feature is supplemental feature and should never be relied upon as a primary safety feature".
1 injury(ies)
NHTSA #11461462STRUCTURE,ENGINEMarch 24, 2022
The contact owns a 2020 Kia Carnival. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. Additionally, the rear driver's side automatic sliding door sensor malfunctioned, causing injury to the contact's daughter's shoulder when it closed while she was exiting the vehicle. No medical attention was received. The vehicle was taken to the dealer where it was diagnosed with an unknown failure. The dealer informed the contact that an unknown part needed to be replaced and deactivated the rear-powered sliding doors. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 1,020.
1 injury(ies)
NHTSA #11458125ENGINE,FUEL/PROPULSION SYSTEMMarch 24, 2022
Beginning of January, when I went to drive home from work my check engine light was on and my Kia Carnival wouldn't accelerate over 10 mph. I let it run longer and tried to drive again and it wouldn't go over 20 mph. Let it sit a while longer and it finally drove normally but the check engine light stayed on. I called and made an appt with Kia in Fort Wayne immediately after it happened but they couldn't get me in for almost 2 weeks. The day I took it in (Jan. 22) the vehicle/engine shook anytime I accelerated. It did this the entire drive from my home to the Kia dealership. They ran diagnostics and found there was a sensor error with the injectors. They test drove it and said everything was fine. I got it back on Jan. 25 or 26th and it was fine. Then on the 29th I went to drive my vehicle and it had the acceleration problem again. I immediately called Kia and they couldn't get my vehicle in until Feb. 7th. I didn't drive it that day after the acceleration problem, but the check engine light was on again. I've driven it all last week because I need a vehicle. The check engine light will come on sometimes and sometimes be off. On Friday Feb. 4th the shaking happened again. It would shake when I accelerate. The check engine light was on all weekend. They looked at my car on Feb. 7th and the check engine light isn't on and it's driving fine for them at Kia. They ran the diagnostic and said it was the sensor error again. They said it was fine to drive because it wasn't happening right at that moment. I drove it home and it started to have the same issues again multiple times. I called the first time it happened again after service and they couldn't get it in until March 7th. It won't do it everyday, usually just cold mornings on the first start. It wasn't having the issue when I took it in for service. They looked at it and said it was fine. I get it back and it's doing it again. After 4 service visits I'm still having problems and Kia refuses to help or do a buyback.
ENGINE,FUEL/PROPULSION SYSTEMMarch 17, 2022
On three separate occasions when the temperature was below -20C, this brand-new vehicle stopped working due to ice in the throttle body. Vehicle had to be towed each time. The dealer service manager informed me that the new design no longer heats the throttle body, and condensation jams the mechanism. In my mind this is a safety risk because (1) the car stops working while driving in traffic and (2) it's a family vehicle, putting up to 8 passengers at severe risk of cold-related injuries when stranded. The dealer has confirmed that this has occurred for at least three other customers at this one dealership. Each time they have inspected and disassembled the assembly, cleared the ice buildup, and applied a silicone lubricant. On the first and third occasion only, the "Check Engine" light came on. On the second occasion, the car simply died while driving, and I had to roll to the highway shoulder. Note: On the "address" page, your form does not take a Canadian address, however this vehicle is also sold in America. My Correct postal code is J7V 8P4 and Province is Quebec.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLMarch 14, 2022
Car will not accelerate. Error code P211800. Engine control system. Throttle control. Temp outside was 19degrees F. Check engine light is on.
AIR BAGSMarch 12, 2022
I was tboned on 3/10/2022 at high speed in the back driver's side 1/3 of the car by another who ran stop sign at high speed (I am guessing 50 or 60 mph). I have some amnesia about the impact now....but with large hematoma on left side of my head & concussion, my head must have hit the left side body/frame of the vehicle without the benefit of side curtain airbags that sure would have made this accident less traumatic to my body and brain. Currently the vehicle is being moved from an impound lot to State Farm' lot. We have not seen any warning lights or had any problems with this car up til now. It has not been inspected by any mechanics yet either.
Crash reported1 injury(ies)
NHTSA #11456403ELECTRICAL SYSTEMMarch 4, 2022
The contact owns 2022 Kia Carnival LX. The contact stated that while driving at 55 MPH, the engine misfired, and the check engine warning light was illuminated. In addition, the vehicle would shudder when warming up. The vehicle was driven to local repair and diagnosed several times with the same failure, but not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,000
STRUCTURE,UNKNOWN OR OTHERFebruary 8, 2022
My passenger doors do not appear to have a sensor and do not stop when someone or something is in the way. Could be very dangerous. My arm almost got stuck in it. Had it been a child, they may not have had the reflexes to get out in time. Also. If the door is accidentally opened when pumping gas, will it stop? Likely not.
1 injury(ies)
NHTSA #11450964ELECTRICAL SYSTEMJanuary 22, 2022
My check engine light keeps coming on due the throttle freezing in the winter and the car won’t go over 14mph when light is on
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINEJanuary 22, 2022
The throttle body froze up and the Van went into "limp mode". I was driving on a semi-busy road and I could not go above 10mph. It would not let me shift either. Like it was not getting any gas to let me accelerate. The check engine light was on, I used a scan reader and the code came as P2118. Also when it went to the dealership the check engine light was still on. It was inspected by the dealership, but only deleted it and it was given back to us. Yes, the first symptom was the idle was rough and the exhaust was making a deep noise. *Dealership wrote that it had high rpms*, which I never said that to them, I told them( dealership) that it was low rpms with the rough idle. I had it idle for 5 minutes so it could warm up since it was 15 degrees that night. This issue is not safe because I could get hit from behind because the van can not go faster or drive at the marked speed limit on city/highway roads. Also, having issues like this is not safe for my kids or other passengers in the Carnival. The dealership said it is from condensation getting into the throttle body. But I have never had this issue with any other car/truck I have owned.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLJanuary 21, 2022
Will not accelerate over 10 Mph in cold temp even after warming up vehicle. Will lose acceleration at a intersection and dangerous while taking a left turn. Check engine light goes on. Throttle bottle issue. Believe it is moisture/water in the throttle body causing it to freeze in colder temps. NEEDS TO BE RECALLED. Many many other Kia Carnivals having same issue. Model is brand new and should not be having these issues. FAMILY CAR.
ENGINEJanuary 21, 2022
This morning was the coldest morning this year (7F) and I could not accelerate the vehicle after turning it on. It won't go faster than 15mph or so and the engine warning sign popped up. The code said P211800. I have heard that there were many people complaining this issue and I had felt mine was safe from this issue, but the weather hasn't been that cold to cause the issue. I had to drive with the panic button on and all the other cars passed me and I felt I was in danger while driving back home.
STRUCTURE,UNKNOWN OR OTHERJanuary 20, 2022
The automatic doors are supposed to stop when they sense an interference but they don’t stop. My daughter got her hand smashed in ours. I thought maybe it was just where her hand ones but I used my own arm to test the door and it smashed by arm before re-opening. Left an awful bruise. I have heard many other carnival owners have had little hands smashed in their doors
1 injury(ies)
NHTSA #11448290STRUCTUREJanuary 18, 2022
Power sliding doors are way to powerful. They take a lot of force to be stopped.
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGJanuary 12, 2022
At roughly 9,000 miles we noticed that the lights illuminating the climate control buttons stopped working. We also noticed the gear shift indicators (P, R, N, D) were not lighting up either, and neither was the light that told you what gear you were in. At night it is impossible to see what gear you are in or what button to push to change anything on the climate control. My wife took the car to a car wash and when she tried to put the car in neutral, she put it in reverse because there was no indication as to what gear she was in and she couldn't see, putting her and others around her at risk of an accident. The vehicle was brought into our local Kia Dealership where it was purchased and they ran various tests, all of which showed nothing was wrong even though everyone could clearly see that the lights were not displaying properly. It is still in the dealerships hands with no timetable or even an idea on how to fix it.
UNKNOWN OR OTHERDecember 21, 2021
The back window on the hatch spontaneously exploded.
LATCHES/LOCKS/LINKAGESDecember 6, 2021
The contact's husband owns a 2022 Kia Carnival. The contact stated that while driving at various speeds, the rear passenger’s side sliding door would independently open while the vehicle was in motion. The door ajar warning message would illuminate on the instrument panel. Despite multiple attempts to close the door, the door would not latch, and the contact could not lock her vehicle. The vehicle was taken to a dealer where they performed an ECU software update and lubricated the latches; however, the failure persisted. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 500.
STRUCTUREDecember 1, 2021
Rear passenger sliding door shows that it is still open, even when closed. Rear passenger sliding door will open while driving even if the automatic doors are turned off.
UNKNOWN OR OTHERNovember 30, 2021
The sliding doors on the MPV do not have a sensor to stop the door from opening when it hits resistance. My 4 year olds leg was sucked down into the door as it was opening and it pinned his leg. The door met resistance on his leg and did not stop opening. The door also doesn't stop closing unless you push it open, but not if it meets resistance. The vehicle is brand new. It has not been inspected but I called Kia and they haven't called back. I was able to recreate the problem.
STRUCTURENovember 19, 2021
The contact owns a 2022 Kia Carnival. The contact stated while driving approximately 10 MPH, the sliding door inadvertently opened without warning. The vehicle was taken to a local dealer where it was diagnosed with needing the latching mechanism replaced. The vehicle was not repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 820. The VIN was not available.
UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCENovember 4, 2021
Auto hold engaged on car and failed to hold car. Resulted in a crash to my front gate and damage to the car as well as gate. Would not brake when pumping on brake upon collision to front gate. Sensor is now malfunctioning and Kia is not taking responsibility. Most recently the front windshield has a crack that was not caused by anything. Car is parked and covered in my driveway.
Crash reported1 injury(ies)
NHTSA #11439291VISIBILITYOctober 15, 2021
Bought brand new 2022 Kia carnival first family road trip something very small broke front windshield causing visibility issues. Waited 49 days for windshield components to come in. Took a second family trip on the way home passenger quarter side glass popped and shattered. Feeling a safety concern for me and my family if something bigger hit the glass of it would even attempt to slow it down.
VISIBILITYSeptember 30, 2021
Since we purchased the car in March 2021, none of the 12V or 115V outlets work in the car. It has been months since our dealership, City Kia, said they ordered the parts but we still have no ETA and on this site it says our vehicle has no outstanding recalls....which it does...the outlets. Dealership has been notified but no warning lights have gone off on the dash board. The outlets simply do not work. Our front windshield also developed a small chip near the bottom of the windshield under the wiper blades and the crack has expended rapidly while sitting still in our driveway. The crack now has splintered off into multiple cracks and expands our entire windshield. The quality and integrity of the windshield glass seems to be of poor quality and I do not feel safe to continue to drive it in fear that it will shatter. Our windshield has also been ordered through Greenway Kia through our car insurance and has no ETA on when it will be replaced either!
UNKNOWN OR OTHER,VISIBILITY/WIPERSeptember 29, 2021
A small rock barely hit my windshield and cracked it completely across. It started as a small crack from a small pebble that progressed significantly overnight. What’s worse is that the windshield is on back order so I been waiting over a month for it to get fixed. This seems like a common occurrence as multiple Kia carnival owners had the same thing occurred. Kia needs to acknowledge the windshield is defective and cover it I should not have to go through my insurance for a defective windshield.
FUEL/PROPULSION SYSTEMSeptember 23, 2021
Vehicle mileage was about 1,750. Check engine light came on immediately after starting the engine and vehicle had a slight vibration. Drove to dealer and vehicle started shaking badly while accelerating and had slight burning smell inside the cab. Was told #6 cylinder was miss firing and fuel injector needed to be replaced. Dealer has fixed the issue and seems to be ok as of now.
VISIBILITY/WIPERSeptember 21, 2021
Windshield cracked while driving with nothing even hitting it .
VISIBILITY/WIPERSeptember 20, 2021
Driving down the road, nothing flew at the windshield, it just cracked. Currently can’t replace it either as there is no stock.
VISIBILITYSeptember 20, 2021
The contact owned a 2022 Kia Carnival. The contact stated that while driving at approximately 15 MPH, the passenger’s side rear window shattered. The vehicle was taken to the dealer where they informed the contact that an object had struck the window. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.
FORWARD COLLISION AVOIDANCEJuly 22, 2021
We have had 3 instances where the forward collision warning system kicked in without another car in front of our van causing the breaks to engage, then disengage within a second or two. We have noticed that if stopped at a red light with another car in front of us, if the other car has rear sensors in their bumper, it will set off our system as well and it will make the warning sounds. More recently, our cluster warning light has come on and the message "Check Rear Cross Traffic Safety System" has appeared. After shutting the car off and on multiple times, this warning has not gone away.
STRUCTUREJuly 1, 2021
Sliding doors seem unsafe. They take a tremendous amount of force to stop the automatic door from closing. There is no safety mechanism to prevent a child from getting stuck and/or extremely hurt due if caught in sliding doors while closing. Seems like there should be a lesser resistance necessary to cause doors to open back up if encountering an object to prevent injury.
SEATSMay 12, 2021
2022 KIA CARNIVAL. THE OUTER MIDDLE SEATS IN THE 8 PASSENGER MODEL. I HAVE ACCIDENTALLY USED THE LEVER TO FOLD THE SEAT FOWARD WHEN I MEANT TO USE THE ONE THAT PULLS IT FOWARD ON THE TRACK. WHEN THE SEAT CAME FOWARD IT HIT ME IN THE HEAD SUCH FORCE I THOUGH I WAS GOING HAVE A CONCUSSION. I WAS LEFT WITH A MINOR HEADACHE AFTERWARD.THE SECOND TIME I THOUGHT IT BROKE MY NOSE. I CAN STILL FEEL IT AS I TYPE THIS. THIS IN MY OPINION WOULD CAUSE SEVER INJURY TO A SMALL CHILD OR ELDERLY PERSON IF THEY WERE TO DO THE SAME. TO ME THOSE SEATS ARE DANGEROUS IF NOT PREPARED WHEN FOLDING THE SEATS FOWARD.
1 injury(ies)
NHTSA #11416351