I was going down main road in Vineland nj making a left hand turn on to Elmer road when I was stuck in the front of my jeep and I hit the steering wheel the airbags never deployed
1,885 consumer complaints have been filed with NHTSA for the 2000 Jeep Grand Cherokee. Click any complaint to view the full owner description.
I was going down main road in Vineland nj making a left hand turn on to Elmer road when I was stuck in the front of my jeep and I hit the steering wheel the airbags never deployed
The contact owns a 1996 N/A Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that there was only one Jeep dealer in the local area. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2000 Jeep Grand Cherokee equipped with Cooper tires, Tire Line: Discoverer A/T, Tire Size: 225/75R17, and DOT Number: UT2Y1DF1515. The contact stated that all four tires had cracks along the sidewall. The tire dealer was made aware of the failure and advised the contact to file a complaint with the manufacturer and the NHTSA Hotline. The tires were not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.
Drivers front seat has come loose from the bottom and is now wobbly, uncomfortable to sit on it and appears dangerous to drive as its not secure. There are lots of complaints about this happening to others on the internet.
After sending my Jeep Grand Cherokee to Pugh’s Service Center in Greenville, NC, in December 2018, because it would turnover, but not start. They replaced the ECM, but had to be taken to the local Jeep dealership for an OE ECM replacement and a crankshaft sensor, in order to get it to crank. Upon getting my Jeep back in March 2019, it ran fine for a few days. Then I went to start it, and it started, but after a few seconds, all of the GAUGES stopped working and all of the WARNING LIGHTS came on. I contacted both Pugh’s and the Jeep dealership, telling me I should just bring it in, to run more diagnostics. The Jeep only has 94,000 miles, and I spent about what the vehicle was worth upon getting it back in March 2019; so I’ve been hesitant on taking it back. There are many other people who have similar issues with the instrument panel gauges and warning lights, from the information I’ve researched online; with no indications of the problem being resolved.
Sai... Vehicle opened up when put in gear while brake was engaged... Crashed into fence...
The contact owns a 2000 Jeep Grand Cherokee. The contact stated that the driver's side seat burnt her legs while wearing jeans. The contact sustained 2nd-degree burns however medical attention was provided. There were no warning indicator lights illuminated. The contact called the local dealer where informed there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 165,000.
Housing for driverside rear lights has melted and the brake and tail lights do not work.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HEATER FAILED TO BLOW HOT AIR ON THE PASSENGER'S SIDE AND 6 MONTHS LATER, THE DRIVER'S SIDE VENTS FAILED TO DISTRIBUTE HEAT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS POORLY DESIGNED AND METAL SHOULD HAVE BEEN USED INSTEAD OF PLASTIC FOR THE VENTS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.
IN MOTION THE CAR SHAKES VIOLENTLY. I WAS ON THE FREEWAY AND ALMOST WRECKED THE CAR FROM THE SHAKING. I HAVE BAD BACK PAIN AND SCARED TO DRIVE. MY 4 YEAR OLD IS TERRIFIED OF GETTING NEAR THE CAR. *TR
THE SUV RANDOMLY SHUTS DOWN LIKE SOMEONE UNPLUGGED IT AND WILL NOT START. SOMETIMES IT WILL START AFTER 10-15 MINUTES AND SHUT DOWN AGAIN. I REPLACED THE OXYGEN SENSOR, THE CRANK SENSOR, IDLE CONTROL SENSOR, AND THE CAR COMPUTER. *TR
STEERING WHEEL HARD TO KEEP IN SINGLE LANE. NEW TIRES, BALANCED, AND ALIGNMENT ALL ACCOMPLISHED. STILL HARD TO KEEP IN SINGLE LANE.
NO START
CRANKED 2000 JEEP DROVE 1.5 MILE CAR JUST STOPS RUNNING DOING 40 MPH. INSERT KEY JEEP WILL NOT START . RANDOMLY STOPS DURING OPERATION. INDICATING KEY NOT RECOGNIZED. MILEAGE 122000. JEEP WILL NOT RUN. CAR RUNS FINE WHEN IN OPERATION BUT THEN WHAM IT JUST STOPS. CAN'T CONTROL THE JEEP STEERING LOCKS UP. HAPPENED 6 TIMES ALREADY. REPAIRS SHOP TRIED OF TOWING IT. NO KNOW FIX! GOING TO GET KILLED JEEP SHUTS DOWN AT ANY TIME. NO ONE KNOWS HOW TO REPAIR. MANUFACTURERS DEFECT.
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE WOULD NOT START AND A MESSAGE INDICATING THE KEY WAS NOT RECOGNIZED WAS DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LINDSEY CHRYSLER (8100 CENTREVILLE RD, MANASSAS, VA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000.
THE JEEP WILL SUDDENLY CUT OFF WHILE DRIVING, THIS HAS HAPPENED TO ME AND MY FAMILY SEVERAL TIMES ON THE HIGHWAY. I REPLACED ( CRANKSHAFT SENSOR, CAMSHAFT SENSOR, AIR IDLE CONTROL VALVE, & PCM) . STILL SHUTS DOWN. TOOK IT TO SEVERAL SHOPS AND KNOW ONE CAN FIND THE PROBLEM WHY? I'VE BEEN DOING ALOT OF RESEARCH, AND NOTICED ALOT OF JEEP OWERS ARE HAVING THE SAME PROBLEMS?
ANTI-THEFT IS KEEPING THE JEEP FROM WORKING. THE VEHICLE STARTS AND DIES AFTER 2-3 SECONDS. I HAVE GOOGLED IT ON THE INTERNET AND THERE ARE LITERALLY TONS OF PEOPLE ON YOU TUBE/FACEBOOK (EVEN SOME LICENSED MECHANICS) COMPLAINING ABOUT THE ISSUE.
DASHBOARD LIGHTS AND ALARMS SIMULTANEOUSLY BLINK ON AND OFF. SEEMS TO BE A SHORT CIRCUIT IN THE WIRING. GAS TANK LEVELS OFF AT "EMPTY", AND THE FUEL GAUGE SPINS 180 DEGREES SO THAT IT IS CAUGHT UNDER THE "RESTING STICK" AT 0, THEREFORE, NO LONGER READING THE GAUGE. THIS HAPPENS WHILE IN MOTION AND WHILE PARKED.
THIS VEHICLE HAS A TENDENCY TO "STALL" AT ANY MOMENT, UNEXPECTEDLY. I HAVE HAD THE DEALER AND OTHER MECHANICS TRY TO FIX THIS PROBLEM WITH NO LUCK.
I HAVE TRIED TO REACH OUT TO TRANSAMERICAN AUTO PARTS IN REGARDS TO RECALL 18E-072 AND AFTER BEING ON HOLD FOR HOURS AND MULTIPLE EMAILS, I AM NOT ABLE TO CONTACT THEM.
SEAT BEGAN ROCKING LATERALLY WHEN CORNERING. INSPECTION INDICATED ALL SEAT PARTS WERE FIRMLY ATTACHED. ENTERING A PARKED VEHICLE ON A COLD EVENING, THE SEAT ROTATED TO THE RIGHT AND BACKWARD SLIGHTLY. SINCE THEN THE SEAT WILL NOT ADJUST FORE/AFT ON ITS RAILS NOR AM I ABLE TO BRING THE SEAT INTO ITS ORIGINAL UPRIGHT POSITION. I RECEIVE A WARNING THAT THE SEATBELT IS NOT BUCKLED EVEN THOUGH THE BELT IS FIRMLY BUCKLED. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT.
BRAKE LIGHT STARTED COMING ON INTERMITTENTLY, BUT IS NOW ON CONSTANTLY. ONCE IN A GREAT WHILE IT WILL NOT LIGHT UP WHEN STARTING THE CAR, BUT MOST OF THE TIME IT COMES ON WHEN STARTING THE CAR AND STAYS ON CONTINUOUSLY.
ENGINE LEAK BAD SEAT AND BRAKE LIGHT I NEED SOME HELP PLEASE REPLACE REAR WIPE,
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE ATTEMPTING TO START THE VEHICLE, A LOUD TICKING NOISE EMERGED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ENGINE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 173,000.
BRAKE LIGHTS, RUNNING LIGHTS, TAIL LIGHTS, TURN SIGNALS DONT WORK. SITTING STILL OR MOVING.
I WAS DRIVING THE JEEP AND TOOK IT TO THE REPAIR SHOP TO GET THE MUFFLER FIXED UPON GETTING IT TO THE SHOP THE SECURITY KEY LIGHT CAME ON AND THE JEEP WONT START ALSO THE KEY CAN BE REMOVED FROM THE EGNITION WHEN IN THE ON POSITION . THE KEY CAN FALL OUT WHILE DRIVING ... THE RECALL WAS NEVER FIXED AND THE KEY WONT WORK WITH THE JEEP NOW AND IM TOLD ITS A $1,800 FIX .
CRACK CYLINDER HEAD .WHEN DRIVING START TO OVERHEAT.WHEN CHECK ON IT I FOUND THE PROBLEM AND I RESEARCHED AND FOUND THIS IS A PROBLEM WITH THE CYLINDER HEAD FOR JEEP YEARS 2000,2001,2002.THEY SAY THOSE YEARS THE IRON ORE WAS VERY EXPENSIVE ON THE WORLD MARKET.
GASOLINE SPEWING FROM TOP OF TANK AFTER FILLING. SEEMS TO BE COMING FROM TOP OF TANK - VENT TUBE. I CANNOT FIND A RECALL ON THIS ITEM ON THE NHTSA WEBSITE BUT I FOUND A RECALL CAMPAIGN 00V195000. THE DEALER DENIES THAT THIS RECALL EXISTS. DEALER IS HILL-KELLY IN PENSACOLA, FL. HAPPENS WHEN VEHICLE IS STOPPED AT GASOLINE PUMP/SERVICE STATION.
TAKATA RECALL I OWN A 2000 JEEP CHEROKEE INLINE 6 AND SINCE I GOT IT IT HAS HAD A LOT OF PROBLEMS WITH THE HEAD AND BLOWING THE GASKETS I CALLED THE DEALERSHIP TO SEE IF THERE WAS ANY RECALLS AND THERE WASN'T ANY. THE LADY THAT WAS WORKING ASKED ME WHAT WAS GOING ON AND I TOLD HER AND SHE SAID THAT MY YEAR JEEP SHOULD'VE HAD A RECALL FOR IT BECAUSE A LOT OF PEOPLE HAVE HAD THE SAME PROBLEM. THIS IS REALLY THE ONLY PROBLEM I HAVE WITH MY JEEP AND EVERYONE I TALK TO THAT HAS A JEEP LIKE MINE AND THE SAME YEAR HAVE THE SAME PROBLEM. THIS WILL BE THE SECOND HEAD GASKETS IN 4 YEARS I WILL BE PUTTING ON NEW HEAD GASKETS. I CAN'T AFFORD A NEW HEAD FOR IT AND I'VE BEEN TOLD THAT THE HEADS WERE BAD ON MY YEAR OF JEEP. IT ALSO CAME WITH DEXRON ANTIFREEZE THAT AFTER A WHILE GOOKS UP IN THE RADIATOR AND LOOKS LIKE MUD
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHEN THE STEERING WHEEL WAS TURNED TO THE RIGHT, THE STEERING SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED CHRISTOPHER'S DODGE WORLD AT (303) 238-7311 AND WAS INFORMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 99V312000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
2000 JEEP GRAND CHEROKEE. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO DEADLY REAR ENDED ACCIDENT INVOLVING VEHICLE WHICH RESULTED IN A FUEL SYSTEM FIRE. *SMD *TR
VEHICLE STALLS INTERMITTENTLY, USUALLY AT THE WORST POSSIBLE TIME. I UNDERSTAND THAT THIS IS LARGE PROBLEM AND AFFECTS MANY CHRYSLER MODELS. FORUMS HAVE PAGE AFTER PAGE OF PEOPLE WITH THE SAME PROBLEM. IT IS THE ELECTRICAL CONNECTION TO THE PCM. CONNECTORS BECOME LOOSE AND CAUSE VEHICLE TO STALL RANDOMLY. IT IS A MANUFACTURER ISSUE! IS SOMEONE GOING TO HAVE TO DIE TO GET THIS PROBLEM RESOLVED. I HAVE PUT THOUSANDS OF DOLLARS INTO THIS VEHICLE AND NO RESOLUTION!
CAR'S INSTRUMENT PANEL WENT WILD W HEN I STARTED THE CAR.EVERY WARNING LIGHT CAME ON AND STAYED ON. GAUGES WORKED IMMEDIATELY AFTER STARTING THE CAR, BUT SLOWLY LOST POWER TO KEEP THEM ON, AND THEY WENT TO THE "KEY OFF" POSITION. NOTHING ON THE DRIVERS ARMREST WORKED, NO SEAT AUTO POSITIONER, NO WINDOW OPEN, SHUT, OR LOCK. INFORMATION PANEL OVERHEAD WENT DEAD (BLANK).
JANUARY 9 2018, THE HEATED SEAT IN MY NEWLY PURCHASED JEEP BURNT ME SO BADLY THAT 6 WEEKS LATER I STILL HAVENT HEALED COMPLETELY. I DO HAVE A PHOTOS OF INJURED AREA AND IT'S CURRENT CONDITION IS LAST PIC. THESE SEATS NEED RECALLED, IT COULD HAVE BEEN EVEN WORD-FOR-WORD CHILD OR OLD PERSON WITH THIN SKIN, IT WAS SO PAINFUL TO SHOWER, SIT, OR MUCH LESS MOVE DURING THIS HEALING .
EVERY TIME IT RAINS THE DRIVERS FLOOR IS FLOODED. I HAVE HAD THE VEHICLE IN 3 TIMES FOR THIS.
CAR SHAKES BADLY AFTER 60 MPH AND IN THE MORNING THE STEERING WHEEL LOCKS AND I TURN IT LEFT/RIGHT AND CAN'T UNLOCK IT SOMETIMES FOR HOURS. IT IS HAPPENING MORE THEN EVER NOW. I PURCHASED THIS VEHICLE IN 2015.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, WHILE DRIVING, THE INTERIOR LIGHTING WAS INOPERABLE AND ALL THE DOORS INADVERTENTLY LOCKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LANDMARK DODGE CHRYSLER JEEP RAM AT (770) 968-4900 (6850 MT ZION BLVD, MORROW, GA 30260) WHERE IT WAS CONFIRMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.
IM NOT SURE. ALL I KNOW IS THAT I PURCHASE THIS VEHICLE FEW MONTHS AGO, WITHIN THE TIME HAD THE VEHICLE I THEN PURCHASED ALL NEW PARTS AND STILL GET THE SAME RESULT... PLEASE HELP
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE GEAR SHIFTER WAS PLACED IN REVERSE AND THE VEHICLE INADVERTENTLY ACCELERATED AT A RAPID SPEED. THE VEHICLE CRASHED INTO THE GARAGE DOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO POWAY CHRYSLER JEEP DODGE RAM (13811 POWAY RD, POWAY, CA 92064 (866) 688-6485), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 32388093. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
BOUGHT THIS 2000 GRAND CHEROKEE LIMITED AND WHILE DRIVING IT AT 55 MPH, IT LOST POWER FOR ABOUT 5 SECONDS AND THEN REGAINED POWER. THE NEXT DAY IT STALLED AT A STOP SIGN BUT WAS ABLE TO RESTART AFTER SEVERAL TRIES. WAS DRIVING A COUPLE DAYS LATER AND WHILE SLOWING DOWN FOR ANOTHER STOP SIGN THE VEHICLE STALLED AND WAS LUCKILY ABLE TO GET TO THE SIDE OF THE ROAD OUT OF TRAFFIC. TODAY THE VEHICLE STALLED AGAIN TODAY APPROACHING A RED LIGHT AND THANKFULLY WAS ABLE TO GET IT TO THE MEDIAN OUT OF TRAFFIC. AFTER READING POST ONLINES, THIS SEEMS LIKE A KNOWN AND COMMON ISSUE WITH THE JEEPS WITH STALLING WHICH OCCURS AT BOTH LOW AND HIGH SPEEDS WHICH CAN BE DANGEROUS IF IT STALLS AND NO STEERING OR BRAKING ABILITIES. A RECALL NEEDS TO BE DONE SINCE JEEP DEALERSHIP CAN'T ANSWER TO THE TRUE ISSUE. REPLACED FUEL PUMP AND FILTER WITH NO SUCCESS
DRIVER SEAT FLOOR BRACKET CRACKED FOR THE SECOND TIME IN FOUR YEARS. SEAT IS UNSTABLE ANYTIME.
VEHICLE WAS IN MOTION ON CITY STREET AND ENGINE QUIT AT 40MPH. THIS ENDAGERED DRIVER, PASSENGER, AND OTHER VEHICLES ON THE ROAD.
MONROE SHOCK ABSORBER, MODEL 550017; UNIT CODE P154H1 AFTER TWO YEARS OF LIGHT SERVICE IN CALIFORNIA THE UNIT WAS REMOVED TO INSTALL A LOAD SUPPORTING MODEL 58914. UNIT 550017 WAS FUNCTIONING WELL WITH NO VISIBLE SIGNS OF DAMAGE / MALFUNCTION. THIS SHOCK ABSORBER EXPLODED UPON REMOVAL FROM THE LOWER MOUNT.. THE LOWER SECTION WAS DRIVEN TO THE FLOOR BEING PROPELLED BY COMPRESSED GAS AND OIL. THE UPPER SECTION FELL HARMLESSLY TO FLOOR. THERE ARE NO INJURIES OR DAMAGES ASSOCIATED BUT THAT IS A MATTER OF FORTUNE, NOT DESIGN. THE RETENTION MECHANISM HAS NO SAFETY DESIGN FEATURE TO PREVENT THIS. THIS SHOULD NOT BE THE CASE WITH GAS CHARGED SHOCKS. INFORMATION SUPPLIED WITH THE UNITS MAKE NO MENTION OF THIS POSSIBLE FAILURE.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. ALSO, THE GEAR SHIFTER INDEPENDENTLY SHIFTED OUT OF DRIVE AND INTO SECOND GEAR. APPROXIMATELY THIRTY MINUTES LATER, THE TRANSMISSION TEMPERATURE GAUGE AND THE OVERDRIVE OFF WARNING INDICATOR ILLUMINATED. THE GEAR SHIFTER FAILED TO GO INTO REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TOWED THE VEHICLE WITH THE CONTACT'S TRAILER TO HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
SUDDEN STALLING WHILE DRIVING OR AT IDLE. APPLICABLE AT ALL SPEEDS FROM IDLE TO FREEWAY SPEEDS. SOMETIMES THE VEHICLE WILL RESTART AND OTHER TIMES IT WILL NOT RESTART RIGHT AWAY. SOMETIMES IT WILL RESTART IF THE VEHICLE SITS FOR ABOUT 15 MINUTES AND OTHER TIMES IT HAS LEFT ME STRANDED FOR THREE HOURS OR MORE. I HAVE STALLED IN THE MIDDLE OF BUSY INTERSECTIONS AND FREEWAYS. I HAVE TAKEN THE VEHICLE IN FOR REPAIRS THREE TIMES, HAVE PAID OVER $400 IN REPAIR BILLS TO HAVE PARTS REPLACED AND THE ISSUE STILL OCCURS. THERE ARE MANY COMPLAINTS IN INTERNET FORUMS FOR THE EXACT SAME THING AND MOST SEEM TO LEAD TO A FAULTY ENGINE CONTROL MODULE. I HAVE NOT YET REPLACED THE ENGINE CONTROL MODULE MYSELF SINCE THEY CAN COST OVER $400 AND THE DEALER CANNOT GUARANTEE THAT THIS WILL FIX IT. WITH ALL OF THE COMPLAINTS REGARDING THIS REOCCURRING ISSUE, I BELIEVE THAT THIS SHOULD WARRANT N INVESTIGATION AND POSSIBLE RECALL DUE TO SAFETY CONCERNS OF VEHICLES STALLING. THE STALLING HAS HAPPENED NUMEROUS TIMES. I HAVE NO SINGLE DATE THAT I CAN PROVIDE. I HAVE QUIT DRIVING THIS VEHICLE SINCE NOVEMBER DUE TO CONCERN FOR SAFETY.
ENGINE STALLS WITHOUT WARNING WHILE DRIVING AT ANY SPEED. ALL GAUGES INCLUDING SPEED, RPM'S, TEMP, FUEL, ETC. ALL STAY FOR A FEW SECONDS AFTER STALLING AND THEN ALL DROP OFF. THE JEEP GC USED TO START UP AFTER A FEW SECONDS AND WAS ONCE IN A WHILE AT FIRST WITH THIS ISSUE. THEN IT BECAME MORE OFTEN THAT HE JEEP WOULD STALL, THE SAME THING WITH THE DASH FOR A FEW SECONDS THE SPEED, RPM'S, ETC. WOULD BE AT WHERE IT WAS BEFORE STALLING WITH NO POWER STEERING OR POWER BRAKES WHILE MOVING. VERY HARD TO STEER ON CURVES WHEN THE JEEP STALLS. PUT IN A PCM, CRANKSHAFT SENSOR, & CAMSHAFT SENSOR. ASE MECHANIC STUMPED ON ISSUE. VERY DANGEROUS DRIVING AND REMINDS ME OF THE GM IGNITION SWITCH PROBLEMS. AND I HAVE SEEN FORUMS ON THE JEEP GRAND CHEROKEE ON MY YEAR THAT THERE ARE A LOT OF PROBLEMS WITH THIS. PLEASE LOOK INTO THIS PROBLEM, BECAUSE IT SEEMS LIKE A MANUFACTURE DEFECT.
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE ENGINE STALLED AT A TRAFFIC LIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000. UPDATED 05/02/17*LJ THE CONSUMER STATED THE VEHICLE WAS THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE COMPUTER, THROTTLE POSITION SENSOR, CRANKSHAFT POSITION SENSOR, EVAP PURGE, FUEL FILTER, AND THE CAM SHAFT SENSOR WERE ALL REPLACED. UPDATED 10/12/2017*JS
LEAKING GAS TANK
THE IGNITION SWITCH WILL NOT TURN ON WITH THE KEY AT ALL
FOR GOING ON 2 MONTHS NOW MY CAR HAS STALLED AT THE MOST INCONVENIENT TIMES. TURNING INTO GAS STATIONS, STOPPING AT STOP LIGHTS, DRIVING ON BUSY STREETS GOING UP TO 50MPH. USUALLY I CAN JUST POP IT INTO NEUTRAL AND RESTART IT BUT AS OF LATE, IT WON'T TURN BACK OVER UNTIL I REPLACE THE IGNITION FUSE. I HAVE REPLACED THAT FUSE TWICE NOW, REPLACED THE MAP SENSOR, REPLACED THE FUEL FILTER, YET NOTHING HAS OFFERED A PERMANENT SOLUTION TO THIS PROBLEM. AS YOU CAN CLEARLY TELL, THIS IS A VERY DANGEROUS PROBLEM TO BE HAVING AND BY READING THROUGH THESE COMPLAINTS I SEE I AM FAR FROM ALONE. NOT TO MENTION THE COST ASSOCIATED WITH HAVING TO REPLACE ALL OF THESE PARTS (PER ADVICE FROM MECHANICS) WHILE GETTING NOWHERE. PLEASE FIX THIS OR FIGURE OUT WHAT IS CAUSING IT BEFORE SOMEONE GETS SERIOUSLY INJURED OR WORSE. I'D ALSO LIKE TO NOTE MY 1999 JEEP GRAND CHEROKEE LIMITED WAS HAVING THIS SAME PROBLEM BEFORE I JUNKED IT.
WHEN EXITING THE EXPRESS WAY YESTERDAY, MY AIRBAG LIGHT TURNED ON AND DINGED ABOUT 3 TIMES AND TURNED OFF. THIS IS THE FIRST TIME MY GRAND CHEROKEE LAREDO HAS DONE THIS IN THE YEAR THAT I HAVE OWNED IT. I'D LIKE TO NOTE MY PREVIOUS CAR, A 1999 JEEP GRAND CHEROKEE LIMITED, WOULD HAVE THIS ISSUE EVERYDAY. IT IS NOT SAFE FOR MY AIRBAGS TO BE DISABLING WHILE MY CAR IS IN MOTION. ESPECIALLY SINCE IT IS HAVING A STALLING ISSUE AS WELL. THIS COULD BE FATAL GIVEN THE RIGHT CIRCUMSTANCES.
I PRESENTLY DON'T HAVE A PICTURE OF THE GAS POURING OUT FROM THE GAS TANK AREA. I CAN GET YOU ONE UPON YOUR REQUEST. THEIR IS ALREADY A INVESTIGATION ON MY JEEP IN THE WORKS. THE PROBLEM IS GETTING WORSE. THE FUMES ARE MAKING ME SICK FROM WITHIN. MY GAS TANK IS LEAKING FROM SOMEWHERE. I'VE WAS PULLED OVER FROM A STRANGER ON THE ROAD AFTER FILLING THE TANK UP TWICE IN ONE WEEK LAST WEEK. THE MAN SAID MY GAS IS LEAKING OUT. I ASK HOW HE KNEW AND HIS RESPONSE WAS MY FUMES WERE COMING INTO HIS CAR AND MY TANK UNDER THE JEEP WAS WET. I GOT OUT AND WENT TO INVESTIGATE TO SEE FUEL POURING OUT FROM UNDERNEATH THE GAS TANK. I IMMEDIATELY DROVE HOME AND PARKED MY JEEP. I OBSERVE DEAD GRASS IN MY YARD ALSO WHERE ITS PARKED. THIS TYPE OF SMELLING OF FUMES AND WITNESSES OF MY FUEL WASTING ON THE GROUND IS A CONSISTS OCCURRENCE FROM STRANGERS. BOTH TRAVELING ON THE STREETS OF DAYTONA BEACH FLORIDA, PARKED AT MY FRIENDS HOUSE AS WELL AS MY OWN YARD.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A FUEL ODOR EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06E011000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,800.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING, THE DRIVER SEAT FRACTURED AND RELOCATED TO THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAT TRACK FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
VEHICLE STALLS AFTER REACHING OPERATING TEMPERATURE WHILE NEGOTIATING TRAFFIC OR DRIVING, REGARDLESS OF CONDITIONS OR DRIVING HABITS, AT HIGHWAY SPEEDS OR IN A PARKING LOT. HAS STALLED NUMEROUS TIMES AT WORST POSSIBLE TIMES. NO CODES. NO WARNING: IN TRAFFIC. AT STOP LIGHTS. PULLING INTO GAS STATIONS. ETC... EXTREMELY DANGEROUS!!!!! DATE SUBMITTED IS THE LAST TIME IT HAPPENED. IT HAS HAPPENED AT LEAST 10 TIMES JUST THIS YEAR. LOOKED ON MANY JEEP FORUMS AND SEEMS TO BE A RECURRING PROBLEM!!! (SEE FOR YOURSELF). PLEASE HELP!!!!
DRIVING DOWN CITY STREET(35MPH),APPLIED BRAKES FOR STOP LIGHT,SEAT FRAME(DRIVERS SIDE) APPARENTLY BROKE IN 2 SPOTS ALMOST CATAPULTING ME INTO THE BACK SEAT,IF NOT FOR THE SEAT BELT.
THE V8 ENGINE QUITS RUNNING AT BOTH FULL SPEED AND AT IDLE WITHOUT WARNING. ALL ENGINE FUNCTION IS LOST IMMEDIATELY. THE VEHICLE WILL NOT RESTART UNTIL APPROXIMATELY 1 HOUR HAS PAST. THE VEHICLE THEN OPERATES NORMALLY UNTIL THE NEXT, UNEXPECTED ENGINE FAILURE. ATTEMPT TO FIND THE ISSUE HAVE INCLUDED THE REPLACEMENT OF THE CRANK POSITION SENSOR, REPLACEMENT OF THE ELECTRICAL RELAY FOR THE FULL PUMP, REPLACEMENT OF THE FUEL FILTER.
ONE WEEK AGO WITHOUT WARNING AT 35 MPH GOING STRAIGHT AHEAD CAR WARNING CHIME STARTED AND AIRBAG WARNING LIGHT CAME ON THEN WENT OFF. NOW IT CONSTANTLY BLINKS ON AT RANDOM TIMES, NO APPARENT REASON, I.E., STOPPED, DRIVING AT VARIOUS SPEEDS STRAIGHT AHEAD, LEFT OR RIGHT TURNS, UP OR DOWN HILLS, STARTING OFF OR PARKED. NOW BECOMING MORE AND MORE FREQUENT, SOMETIMES FOR A MINUTE OR SO IT REMAINS ON, SOMETIMES NO MORE THAN FOR A FEW SECONDS. FOUND NUMEROUS OTHER SIMILAR COMPLAINTS HAVE BEEN FILED ON THIS SITE WHEN LOOKING FOR ANY RECALL INFORMATION.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 3 MPH ON A ROCKY ROAD SURFACE, A CHIME SOUNDED AND THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 99V343000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
TAKATA RECALL.
MY JEEP SHAKES REALLY BADLY. HAS BEEN GOING ON FOR A LONG TIME BUT GETTING WORSE. I HAVE TO STEER WITH A DEATH GRIP ON THE WHEEL WHILE IT IS HAPPENING. HAVE HAD JEEP REALIGNED AND TIRES REPLACED AND BALANCED. ACTION IS SPARADIC BUT IS STILL DOING IT MORE OFTEN.
DRIVERS SEAT BOTTOM , WELDS BROKE , CRACKED FRAME . DRIVERS SEAT BOTTOM SEEMS TO BECOME VERY UNSTABLE AND SEEMS TO ROCK BACK AND FORTH . ALSO TILTS SIDE TOO SIDE WHEN CORNERING .
I LOVE MY JEEP. HOWEVER, I HAVE THE SAME PROBLEM MANY OWNERS OF THE 2000 CHEROKEE WITH THE 4.0 HAVE. I HAVE A CRACKED CYLINDER HEAD. NO OIL IN COOLANT, OR VICE VERSA, BUIT JEEP IS PARKED AND WILL NOT MOVE UNTIL IT IS EITHER SOLD OR SCRAPPED. BODY IS IN GOOD CONDITION AND EVERYTHING WORKS ON THE JEEP. I HAVE ROD KNOCK ON START UP, AND AS THE ENGINE WARMS, OIL PRESSURE DROPS TO ZERO. REVVING ENGINE TO 2000 RPM RAISES OIL PRESSURE. THE JEEP HAS 181,000 MILES. I HAVE HEARD FROM MANY PEOPLE THAT THE CYLINDER HEAD CRACKING IS VERY COMMON IN JEEPS FOR 2 MODEL YEARS, YET JEEP HAS GOTTEN AWAY WITH A RECALL SOMEHOW. I AM NOT HAPPY. I BOUGHT THE JEEP USED AND ONLY DROVE IT A MONTH BEFORE THE KNOCKING STARTED. THE LADY I BOUGHT IT FROM DID OIL CHANGES EVERY 2 MONTHS, AND TOOK IT IN FOR SERVICE WHEN EVER SOMETHING WENT WRONG
WAS SWERVING WILL DRIVING MY 2000 JEEP WRANGLER, FOUND OUT THE FRAME WAS ALMOST RUSTED THROUGH, BACK NEAR THE REAR TIRE. THE JEEP ONLY HAS 120,000 MILES ON IT. THEY ARE MAKING FRAME REPAIR KITS EVERY WHERE, CAUSE THIS IS SUCH A BIG PROBLEM. THERE ARE HOLES EVERY WHERE IN THE FRAME, BUT NO DRAIN HOLES IN THE BOTTOM.
UPON WARMING UP TO OPERATING TEMPERATURE, THE ENGINE SHUTS OFF OF OUR JEEP GRAND CHEROKEE LIMITED. IT HAS 81,000 VERY WELL CARED FOR MILES ON IT. THIS HAS HAPPENED AT ALMOST EVERY CONCEIVABLE SPEED (0-5MPH, 10-25MPH, 40-50MPH, 55-80MPH) AND, AT THE MOST INOPPORTUNE TIMES, IE; PULLING INTO A GAS STATION, MERGING WITH TRAFFIC, ENTERING AN INTERSECTION, COMING TO OR LEAVING A STOP LIGHT, DRIVING AT STEADY ROADWAY OR HIGHWAY SPEEDS. MY WIFE WAS NEARLY KILLED SEVERAL TIMES DUE TO THE SUDDEN AND UTTER LOSS OF ALL POWER. THIS CAN AND DOES HAPPEN ON EVERY TYPE OF ROAD OR STREET OR HIGHWAY AND IN EVERY TYPE OF WEATHER. THIS HAPPENS ON A REGULAR BASIS ALTHOUGH THERE ARE TIMES WHEN WE CAN GO A WEEK WITH NO EPISODES. UPON A LITTLE INVESTIGATION, I HAVE COME ACROSS MULTIPLE SITES AND FORUMS WHERE MANY, MANY PEOPLE HAVE THIS EXACT SAME PROBLEM. SOME HAVE TAKEN IT TO THE DEALER WHERE THEY SCRATCH THEIR HEADS AND SAY THE PROBLEM CAN'T BE DUPLICATED. OTHERS HAVE SPENT MUCH MONEY ON MECHANICS AND PARTS ONLY TO HAVE THE PROBLEM PERSIST. OTHERS HAVE ATTEMPTED TO FIX THE PROBLEM THEMSELVES WITH ONLY MARGINAL RESULTS AT BEST. THIS PROBLEM OCCURS IN A BROAD SPECTRUM OF PRODUCTION YEARS AND ACROSS A WIDE VARIETY OF JEEP MODELS WITH THE V8 AND STRAIGHT 6, ALTHOUGH OTHER ENGINES HAVE HAD SIMILAR EPISODES. IN THE FIELD BELOW, I AM USING YESTERDAY'S DATE AS THE LAST TIME THIS HAS HAPPENED ALTHOUGH IT HAS HAPPENED AT LEAST 40 TIMES IN THE LAST YEAR.
FIRST: I HAD PURCHASED THIS VEHICLE USED WITH APPROX. 110,000 MILES ON ODOMETER. STEERING WHEEL VIOLENTLY SHAKES ON MODERATE TO HEAVY BRAKING AS WELL AS MODERATE SHAKING UPON DECELERATION ON HIGHWAY SURFACES AS WELL AS INTERMENT CLUNKING FROM FRONTAL SUSPENSION AREA UNDER SIMILAR CONDITIONS. THE STEERING WHEEL MAY BE POINTED STRAIGHT AHEAD OR AT A SLIGHT LEFT OR RIGHT POSITION. THERE ARE TIMES WHEN THE SHAKING, UNDER THE ABOVE CONDITIONS, IS VERY SLIGHT OR NONEXISTENT AT ALL. I BELIEVE IT IS IN THE FRONT STEERING LINKAGE/SUSPENSION AND NOT THE BRAKES. I HAVE PERSONALLY INSPECTED THE COMPONENTS MENTIONED ABOVE AS I HAVE MOPAR EXPERIENCE IN THE PAST AS A TECHNICIAN. I HAVE ALSO HAD A SECOND OPINION FROM AN INDEPENDENT TECHNICIAN WELL VERSED IN JEEP TECHNOLOGY. SECOND; I ALSO HAVE A PROBLEM WITH THE OIL PRESSURE BEING ERRATIC WHEN WARMED UP AND EITHER STATIONARY OR IN MOTION. I HAVE REPLACED THE OIL PRESSURE SENDING UNIT AND PERFORMED MOPAR DIAGNOSTICS ON THE CLUSTER AS MENTIONED IN THE SHOP MANUAL TO NO AVAIL ON THIS 4.0L ENGINE WITH AUTOMATIC TRANSMISSION.THE GAUGE READS WELL WHEN COLD BUT WHEN WARMED UP IT WILL DROP TO ZERO WITH THE GAUGE ALARM WARNING ME OF THE ACTION. THEN MOVING ERRATICALLY BETWEEN THE 40LB MARKER AND ZERO PRESSURE WHILE IN MOTION OR STATIONARY. I AND A FEW TECHNICIANS ARE HAVING DIFFICULTY DETERMINING WHERE THE PROBLEM IS GENERATED. ON A NOTE, THERE IS A SLIGHT CONSISTENT TICKING NOISE SUCH AS A VALVE LIFTER OR ROCKER ARM COMING FROM THE ENGINE, WARM OR COLD, STATIONARY OR IN MOTION. IT OCCURRED WHEN I PURCHASED THE VEHICLE AND IS STILL OCCURRING TODAY. THANK YOU FOR ANY CONSIDERATION THAT YOU MAY PROVIDE TO ME AS THIS IS MY ONLY MEANS OF TRANSPORTATION AND I AM HANDICAPPED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VEHICLE ENGINE UNEXPECTEDLY QUITS WHILE DRIVING AT ALL SPEEDS FORM URBAN TO HIGHWAY. ALMOST ENCOUNTERED A COLLISION ON THE HIGHWAY AND AT AN URBAN INTERSECTION DUE TO ENGINE SHUTOFF.THIS HAS OCCURRED SEVERAL TIMES AND SO FAR CHRYSLER DEALER HAS BEEN UNABLE TO FIX THE PROBLEM.
THE RIGHT PASSENGER AND BACK RIGHT DOOR WON'T UNLOCK AFTER PRESSING THE UNLOCK SWITCH ON THE DOOR PANELS. NEEDS TO BE UNLOCKED MANUALLY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
DEATH WOBBLE IN FRONT END...
WHILE PARKING THE JEEP ALONG THE STREET IN BETWEEN OUR OTHER 2 VEHICLES IT TOOK OFF AT FULL SPEED IN REVERSE CRASHING INTO OUR TRUCK THEN TOOK OFF FULL SPEED FORWARD AND CRASHED OUR CAR THE CAR WAS A TOTAL LOSS THE JEEP WAS A TOTAL LOSS.THE JEEP WAS IDLING AND WENT TO FULL THROTTLE WITHOUT TOUCHING THE PEDAL AND WAS ALSO NOT IN GEAR
TAKATA AIR BAG AND FUEL TANK EXPLOSION ON IMPACT. AS OF THE DATE OF THIS REPORT, I DID NOT RECEIVED ANY DOCUMENT FROM CHRYSLER CONCERNING THESES 2 SAFETY ISSUE WITH MY JEEP. WE ARE LOCATED IN SOUTH FLORIDA. I'VE CALL SOME CHRYSLER DEALER IN MY AREA, AND THEY SAY THAT THERE ARE NO RECALL FOR MY CAR CONCERNING THESES TWO SAFETY ISSUE. NOTHING HAS HAPPEN SO FAR, BUT I DON'T WANT TO CONTINUE PLAYING THE ODD THAT NOTING WILL HAPPEN TO THE LIFE OF MY WIFE,MY CHILDREN AND MYSELF WHEN DRIVING THE JEEP IN FLORIDA. I WILL APPRECIATE RECEIVING ANY INPUT FROM THE NHTSA IN THAT MATTER, AND ALSO A RECALL NOTICE FROM CHRYSLER TO FIX THE TWO SAFETY ISSUE. THE SOONEST WILL THE BEST. THANK YOU FOR ADDRESSING MY CONCERN. *TR
TL* THE CONTACT OWNED A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE WAS INVOLVED IN A CRASH, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED TWO CRACKED RIBS AND INJURIES TO THE HEAD. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000. UPDATED 04/08/16*LJ
WE COULD IT TO THE DEALER FOR THE N47 RECALL AND IT WAS THERE FOR 24 HOURS AND THEY SAID IT DOESN'T NEED A HITCH IT DOESN'T NEED ANY PROTECTION FOR THE FUEL TANK. I DON'T UNDERSTAND WHY AND THIS RECALL IS A WASTE OF MY TIME AND THE CAR CAN STILL BLOW UP IN A REAR END CRASH,
BLEND DOORS BREAKING...WON'T ALLOW ME TO DEFROST...IMPOSSIBLE TO SEE OUT OF WINDSHIELD. ..VERY DANGEROUS
BLOWS COLD AIR ON PASSENGER SIDE WHEN HEAT IS ON AND MY WINDOWS CONTINUOUSLY FOG UP IN THE COLD. VEHICLE WAS LIKE THIS WHEN I PURCHASED IT WAS USED. FINDING IT THERE ARE THOUSAND AND THOUSANDS OF PEOPLE WITH THIS ISSUE OUR FORUMS ARE EVERYWHERE!
THE CAR WILL STALL WITH NO WARNING WHILE DRIVING AT LOW AND HIGH SPEEDS. I PURCHASED THE VEHICLE 2 MONTHS AGO. IT HAS 123000 MILES ON IT. IT HAS STALLED WHILE DRIVING 45 MPH AS WELL AS 15 MPH. IT USUALLY RESTARTS AFTER IT HAS BEEN TURNED OFF AND PUT IN PARK. I REPLACED THE FUEL FILTER WITH NO CHANGE IN IT'S STALLING PROBLEM. HAS BEEN SEEN BY MECHANICS, NO ONE HAS AN ANSWER. MANY FORUMS ONLINE ARE FILLED WITH SIMILAR STORIES ABOUT JEEP CHEROKEES STALLING WHILE DRIVING. IT IS VERY DANGEROUS. THERE IS NO RECALL FOR THIS MODEL, I BELIEVE THERE SHOULD BE BEFORE SOMEONE GETS REAR ENDED ON A FREEWAY OR OTHER FAST MOVING ROAD. I AM UNABLE TO DRIVE MY VEHICLE BECAUSE OF THIS PROBLEM. THIS HAS HAPPENED AT LEAST 10 TIMES. TWICE I HAVE REQUIRED A TOW BECAUSE THE CAR WOULD NOT START BACK UP WITHIN A HALF HOUR.
I HAVE READ THAT !ANY PEOPLE HAVE THE SAME DRIVER'S SEAT ISSUE. THE HOLES FOR THE BOLTS HAS BEEN SHREDDED COMPLETELY AND THE DEALERSHIP TRIED TO CHARGE $3,500 TO REPAIR IT. IT'S A DEFECT THAT SHOULD BE FIXED FOR FREE. IT UNDER THE SEAT, HOW CAN THE OWNER DESTROY THAT. 2) THE HEAD LIGHT COVERS GETS THIS DISCOLORATION OR GRIME ON THE INSIDE DECREASING THE BRIGHTNESS BY 45% AT NIGHT, THIS DIDN'T HAPPEN IN MY BRONCO. I CALLED CHRYSLER AND THEY SAID THE RECALL # LISTED ONLINE DIDN'T MATCH THE FORMAT OF THE NUMBERS IN THEIR SYSTEM TO DO RESEARCH. WHAT? THIS IS RIDICULOUS, FIX YOUR RECALLS CHRYSLER!!!
STOCK STEEL WHEELS 15X7 RIMS ROT AND CAUSE AIR LEAKS WHICH CAN CAUSE BLOWOUT. LOSS OF AIR IN TIRE GAVE ME BLOW OUT.
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE DRIVING AT 25 MPH, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT WAITED UNTIL THE TEMPERATURE GAUGE READ NORMAL AND THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIELD INTAKE MANIFOLD AND THE SHIELD EXHAUST MANIFOLD NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 181,889.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED OUT OF PARK AND INTO REVERSE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. IN ADDITION, THE VEHICLE STALLED AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT IT WAS UNKNOWN IF THE TRANSMISSION OR THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
CHRYSLER JEEP WAS SUPPOSE TO FIX MY 2000 JEEP GRAND CHEROKEE THEY ARE REFUSING TO FIX THE JEEP THAT IS ALREADY ON THE RECALL LIST I CALL AND THEY SAID IF I PUT A AFTER MARKET HITCH ON MY VEHICAL THAT I WOULD BE PUTTING MYSELF UP TO GET KILLED IN A LOW SPEED CAR CRASH. THEY TOLD ME NOT TO PUT A HITCH ON IT THAT THEY PUT A FACTORY HITCH ON MY VEHICAL I TOOK JEEP IN THEY REFUSED TO DO WHAT THEY SAID THEY WAS GOING TO DO AND THERE NEEDS TO BE SOME FEDERAL LIABILITY AS JEEP ALREADY SAID THEY WERE GOING TO DO THIS AND THE FEDERAL GOVERNMENT ALL READY DEEMED IT A DEATH THREAT
WHEN THIS VEHICLE GETS UP TO 60 IT SHAKES VERY BAD UNTIL I PRESS THE BREAK. I HAVE REPLACED ALL THE FRONT END SUSPENSION PARTS AND IT STOPPED FOR A FEW MONTHS AND HAS NOW STARTED AGAIN. THIS IS VERY SCARY AND I AM WORRIED ABOUT A POSSIBLE CRASH.
MY AIRBAG LIGHT HAS BEEN LIT UP ON THE DASH FOR WELL OVER A YEAR NOW AND STILL BEEPING LOUDLY AT ME EVERY FEW MINUTES. I WANT TO KNOW WHY IT'S MY RESPONSIBILITY TO PAY FOR THIS TO BE FIXED AT THE THE PRICE OF 450.00 (DEALERSHIP QUOTE)? THERE IS NO REASON FOR WHY THE CLOCK SPRING SHOULD BE BROKEN AND HAVE TO BE FIXED. I AM NOT THE ONLY PERSON COMPLAINING OF THIS PROBLEM AND I WANT TO KNOW WHY THERE HASN'T BEEN A RECALL ON IT? WHY IS THE 2000 YEAR BEING SKIPPED OVER FOR THIS JEEP AND THE RECALLS OF IT?
WHILE DRIVING AT SPEEDS AROUND 48 TO 51 MPH, YOU CAN FEEL THE STEERING WHEEL START SHAKING SOMETIMES IF YOU TAKE YOUR FOOT OFF THE GAS PETAL IT WILL STOP BUT MORE THAN NOT IT WILL GO INTO A VIOLENT SHAKE TO WHERE ONE CAN HARDLY HANG ONTO THE STEERING WHEEL. YOU HAVE TO TRY AND GET SAFELY TO SHOULDER AND STOP. THEN YOU CAN DRIVE AWAY BUT WHEN SPEEDING UP TO MERGE BACK INTO TRAFFIC IT DOES IT AGAIN. WHEN YOU JUST CANT TAKE IT ANYMORE YOU EXIT THE FREEWAY JUST TO DRIVE THE CITY STREETS TO WHERE YOU GET THE SMALL LIKE SHAKING IN THE STEERING WHEEL. THESE PAST 2 WEEKS IT SEEMS TO BE HAPPEING MORE OFTEN. I HAVE HAD SOME WORK DONE AS TO WHAT MY GUY THOUGHT IT COULD BE FOR IT TO NOT BE FIXED. I ALSO NOW HAVE THE ANNOYING AIR BAG LIGHT COMING ON AND BEEPING WHILE TURNING ANY DIRECTION CORNER. I REALLY LIKE THE JEEP BUT I ONLY WORK PART TIME AND MY FIANCE PASSED AWAY 2 YEARS AGO BEFORE HIS PASSING HE BOUGHT THE JEEP SO I WOULD HAVE A SAFE VEHICLE TO DRIVE. I DO NOT FEEL SAFE DRIVING THE JEEP BUT IT IS THE ONLY ONE I DO HAVE NOW..PARTS AND WORK DONE AS OF FEBRUARY OF 2015.....3 TIE ROD ENDS REPLACED 2 LOWER ONE UPPER ON PASSENGER SIDE, 2 NEW TIRES BECAUSE I WAS TOLD THAT IS WHAT WAS CAUSING IT., A REAR DRIVER SIDE WHEEL SEAL, A VALVE COVER GASKET, 2 SETS OF FRONT BRAKE PADS AND ROTORS COSING WELL OVER 1300.00. AND STILL HAVE THIS VIOLENT SHAKE. I CAN NOT AFFORD TO BUY A DIFFERENT VEHICLE SO PLEASE TELL ME WHAT TO STOP THE SHAKING FOREVER.
THE ENGINE IS NOT COOLING CORRECTLY WHEN SITTING STILL. THE ELECTRIC FAN THAT KEEPS THE ENGINE FROM OVERHEATING DOES NOT COME ON, WHETHER SITTING OR RUNNING. GOT STUCK ON THE SIDE OF THE ROAD TRYING TO GET THE VEHICLE COOL AND HAD TO DRIVE 20 MILES PER HOUR IN A 45 MILE ZONE AND THE ENGINE SHUT DOWN IN THE MIDDLE OF THE ROAD. THE THERMOSTAT WAS CHANGED, BUT THE VEHICLE CONTINUES TO OVERHEAT, AND AS PREVIOUSLY STATED, THE ELECTRIC FAN DOES NOT COME ON AT ALL, SITTING STILL OR DRIVING.
I BELIEVER THE ELECTRICAL PROBLEMS I HAVE EXPERIENCED WITH MY JEEP CHEROKEE SPORT 2000 4.0L V6 HAS THE POTENTIAL TO BE COME A THREAT IF SUCH WIRES SHOULD CREATE A FIRE OF SOME SORT... FOR YEARS THE ONLY WAY TO OPERATE THE WINDOWS ON THE VEHICLE IS BY DRIVERS SIDE CONTROLS, THE PASSENGER CANNOT OPERATE THE WINDOW WITH THEIR CONTROL. STRANGE THING, IS IF ON THE DIVERS SIDE YOU HIT THE AUTOMATIC DOOR LOCK SWITCH BACK AND FOURTH THE PASSENGER CAN GAIN CONTROL OF THE WINDOW OPERATION IE UP/DOWN, ONLY ON A TEMPORARY BASIS. THE TIME FRAME OF PASSENGER OPERATION IS VERY SHORT... THE OTHER ISSUE IS THE DOOR LOCKS, THE LIGHTS GO ON AND OFF WHEN USING THE FOB TO LOCK AND UNLOCK, AND SOMETIMES THE LOCKS WORK AND YOU HEAR THE CLICK OF THEM LOCKING. OTHER TIMES THE LIGHTS WILL FLASH BUT THE DOOR LOCKS WILL NOT OPERATE AT ALL, AND IF YOUR SITTING IN THE JEEP AND HIT THE LOCKS YOU CAN HEAR A CLICK BUT NOT IN THE DOORS BUT IN THE HEADLINER JUST ABOUT WHERE THE DOME LIGHT IS... I FEEL ALL OF THESE ELECTRICAL ISSUES ARE CONCERNING, AND SHOULD BE SOMETHING JEEP CORP SHOULD TAKE SERIOUSLY..... PROBLEMS IN ELECTRICAL SYSTEM COULD BE A POTENTIAL FIRE HAZARD....
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE NEEDED TO BE INSPECTED AND DIAGNOSED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 99V343000 (AIR BAGS) AND 14V643000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 09/10/15*LJ
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTS WOULD SUDDENLY TURN ON AND THE VEHICLE WOULD SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANK SENSOR WAS FAULTY. THE SENSORS WERE REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
TWO OR THREE TIMES A YEAR THE LEFT REAR BLINKER WILL HAVE TO BE REPLACED DUE TO THE HOUSING MELTING THE CONTACTS AND BURNING SO IT STOPS WORKING. THE TWO BACK DOORS WILL INTERMITTENTLY NOT UNLOCK WITH THE KEY REMOTE (VERY FRUSTRATING!) THE LEFT BACK DOOR WINDOW WILL STOP GOING UP AND DOWN AND WE ARE TOLD BY THE ONE THAT REPAIRED IT THAT THE WIRES FOR ALL OF THAT IS RUNNING THROUGH THE DRIVERS SIDE DOOR HINGE FROM THE DASH AND GETS PINCHED OFF FROM BEING BENT! THE FRONT END WILL GROWL WHEN I MAKE A LEFT TURN, I HEAR A HOWLING FROM THE REAR END AT SPEEDS OF 35 MPH AND UP. WHEN I COME TO A QUICK STOP AND MAKE A SHARP TURN IT SOUNDS AND FEELS LIKE THE REAR END SHIFTS FORWARD AN INCH OR TWO. THE BRAKES HAVE ALWAYS GRABBED AND JERKED LIKE THEY WERE WARPED WHILE COMING TO A STOP. I HAVE OWNED IT FOR THREE YEARS AND HAVE HAD TO PUT TWO WATER PUMPS IN IT. THE WIPER WASHERS HAVE NEVER WORKED. THE SPARE TIRE WELL USE TO FILL UP WITH WATER WHEN IT RAINED AND ONE DAY MY HUSBAND PUT A SCREW IN THE BOTTOM OF THE BACK LICENSE PLATE AND IT STOPPED FILLING UP WITH WATER! MY BRAND NEW CD MAGAZINE HAS STOPPED WORKING AND I'M GUESSING ITS BECAUSE OF THE LOCATION OF THE DECK ITSELF. BEING RIGHT OVER THE REAR TIRE WELL THE VIBRATIONS HAVE PROBABLY WRECKED HAVOC ON THE PLAYERS EYE. IT SEEMS AS THOUGH OVER HALF OF THE REPAIRS ON THIS JEEP HAVE COST US AT LEAST $1000.00 EACH. I COULD GO ON FOR HOURS AND I HAVE RECEIPTS FOR EVERY ONE OF THEM! NOW I THINK I AM SEEING WHAT LOOKS TO BE A LEAK FROM THE PLASTIC GAS TANK. I WANT TO KNOW WHY MY YEAR OF THIS JEEP, 2000, WAS SKIPPED OVER FROM THE RECALLS?
THIS IS JUST THE BEGINNING OF MY COMPLAINTS, IT WILL TAKE ANOTHER 3 OR 4 OF THESE FORMS TO TOUCH ALL OF THEM. WHILE RUNNING THE HEATER WITH THE FAN GOING IT STARTED SMELLING LIKE IT WAS BURNING AND THEN THE BLOWER QUIT RUNNING. IT TURNED OUT TO BE THE BLOWER MOTOR RESISTOR. IT HAD MELTED TO THE POINT OF FUSING THE WIRES INTO THE PLASTIC WHICH THE RESISTOR WAS MADE OF. IT WAS A FIRE HAZARD! THE PART COST US $270.00 NOT INCLUDING LABOR. IN THE MIDDLE OF A HUGE RAINSTORM THE DRIVER SIDE WINDOW QUIT WORKING AND WOULDN'T GO UP, UPON LEAVING THE DEALERSHIP AND HAVING THE WINDOW MECHANISM REPLACED, THE AIRBAG LIGHT ON THE DASH STARTED INTERMITTENTLY CHIMING AND HAS NEVER STOPPED. THE DEALERSHIP SAID THE CLOCK SPRING NEEDS TO BE REPLACED AT $395.00. SINCE I HAD JUST HAD TO HAVE THE HEATER CORE FIXED TO KEEP IT FROM DUMPING ALL OVER THE CARPET, I COULDN'T AFFORD TO FIX IT OR HAVE THE A/C COMPRESSOR CLUTCH WHICH WAS FROZEN, REPLACED EITHER, ANOTHER $702.00. I HAVE OWNED THIS JEEP SINCE JAN OF 2012. BEGINNING WITH A NEW MOTOR I HAVE PAID FOR THIS VEHICLE 3 TIMES OVER DUE TO REPAIRS AND PROBLEMS STEMMING FROM THE FACTORY AND THE CHEAP WAY IT WAS BUILT.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER:15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED MULTIPLE TIMES OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WERE UNCERTAIN WHEN HE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
VEHICLE HAS GAS TANK KNOWN TO EXPLODE IN REAR END COLLISIONS.
I BOUGHT THIS TRUCK USED FROM A PRIVATE OWNER IN MARCH OF 15, CHECK ENGINE LIGHT WAS ON WAS TOLD IT WAS ON BECAUSE THEY CHANGED THE GAS CAP ON IT IN JUNE OF 15 I WAS AT A STORE PARKED WENT INTO THE STORE CAME BACK OUT TRUCK WOULDN'T START NO LIGHTS NOTHING JUMPING DIDN'T DO ANYTHING HAD TO TOW IT HOME, THEN TOW IT TO THE REPAIR SHOP WHERE THEY SAID IT WAS THE STARTER AND WE PLACED THAT ( $394.93) TRUCK RAN FINE FOR ABOUT 2 WEEKS SAME THING, GOING TO TOW IT THE REPAIR SHOP AGAIN NEXT WEEK
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WOULD ONLY RESTART IF IT HAD BEEN PARKED FOR A PERIOD OF TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 95,100.
INITIAL HAPPENING DRIVING A SAFE SPEED AND CAR COMPLETELY SHUTS DOWN. WAS ABLE TO RESTART AND DROVE TO NEAREST STATION...WHICH STARTED A SERIES OF PCM REPLACEMENTS. I NOW UNDERSTAND THAT THERE ARE NOT NEW PCM'S THAT CAN BE INSTALLED. NOTHING BUT REFURBISHED ONES, SO EACH TIME I'M GETTING SOMEONE ELSE'S PROBLEMS. MAYBE NOT THE ORIGINAL ONE I HAD BUT EVENTUALLY ANOTHER ONE COMES UP...WHERE THE CAR COMPLETELY SHUTS OFF. MY UNDERSTANDING IS THAT IT IS A PROBLEM WITH THE 2000 MODELS. MY REAL ISSUE IS THAT WHY DOESN'T THE CAR MANUFACTURE OFFER A NEW PCM TO INSTALL. NOW WAITING FOR THE NEXT CUTOFF...HAVE POURED TOO MUCH MONEY INTO THE CAR TO SELL. THIS THE 3RD REPLACEMENT AND INSTALLED FEB. 2015, FIRST ONE MAY 2012 , THE SECOND ONE FEB. 2014
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAM AND CRANK SENSORS WERE FAULTY. THE SENSORS WERE REPLACED, BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WOULD ALSO STALL DUE TO THE MAIN COMPUTER OVERHEATING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE SCREWS TO THE COMPUTER. NO FURTHER INFORMATION WAS AVAILABLE. IN ADDITION, THE FRONT DRIVER SIDE SEAT RAILS MALFUNCTIONED CAUSING THE SEAT TO MOVE WHILE OPERATING THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000.
AIR BAG LIGHT ILLUMINATES AND CHIMES SPORADICALLY. I WAS TOLD BY JEEP MECHANIC, THE CLOCK SPRING NEEDS TO BE REPLACED AT $370.00. THIS DOES NOT SEEM TO BE AN ISOLATED INCIDENCE.
MY REAR CORNER BRAKE LIGHTS CONSTANTLY HAVE ISSUES EITHER IN THE TAILLIGHT ASSEMBLY OR THE BULB INSTALLATION CONNECTION -- I AM STILL NOT SURE WHERE THE ISSUE IS REALLY. I WILL REPLACE THE BULB AND IN 3 MONTHS OR SO MY BRAKE LIGHT IS OUT ON ONE SIDE THEN A SHORT TIME LATER THE OTHER SIDE. I CAN'T TELL YOU HOW MANY JEEPS I SEE WITH AT LEAST ONE BRAKE LIGHT BEING OUT. ALSO IF MY LIGHTS ARE ON, THEN BOTH REAR BRAKE LIGHTS GO OUT. IF I TURN THE LIGHTS OFF, MAYBE ONLY ONE BRAKE LIGHT WILL NOT WORK. I'VE HAD SEVERAL PEOPLE TELL ME WHEN THEY ARE BEHIND ME THAT I HAVE NO BRAKE LIGHTS, WHICH MEANS IF THEY WERE NOT PAYING ATTENTION THEY WOULD HAVE HIT ME! AND AS WE ALL KNOW, PAYING ATTENTION IS A HUGE ISSUE TODAY WITH SO MANY CELL PHONE DISTRACTIONS. I AM SHOCKED THERE IS NOT A RECALL ON THE GRAND CHEROKEE THAT I CAN FIND ON MY ORIGINAL FACTORY TAIL LIGHTS.
ALTHOUGH NO ACCIDENT YET, I WANTED TO SAY THAT I HAVE NEVER RECEIVED ANY NOTICE FROM FCA ABOUT THE "CUSTOMER SATISFACTION CAMPAIGN" (BECAUSE ALTHOUGH THE GAS TANK HANGS UNDER THE REAR BUMPER, YEAR 2000 WAS NOT INCLUDED IN THE "RECALL" TRAILER HITCH DEAL). I BOUGHT IT NEW AND AM STILL LIVING AT THE SAME ADDRESS. I ALSO WANTED TO NOTE THAT ANOTHER ISSUE WITH THE GC IS THAT THE BRAKE AND TAIL LIGHTS OFTEN STOP WORKING. THE SOCKET GETS SCORCHED AND YOU HAVE TO GO TAKE IT APART, PRY THE CONTACTS UP JUST RIGHT AND PUT ALUMINUM FOIL UNDER THEM (GOOGLE GRAND CHEROKEE BRAKE LIGHTS). THAT WORKS FOR A WHILE, THEN YOU HAVE TO DO IT AGAIN. I'VE BEEN STOPPED TWICE IN 6 MONTHS FOR IT. SOMETIMES THE TAILLIGHT WORKS BUT ACTUALLY GOES OUT WHEN YOU STEP ON THE BRAKE. IN ANY CASE, HAVING A GAS TANK PRONE TO EXPLODING WHEN REAR ENDED ALONG WITH BRAKE LIGHT ISSUES IS NOT A GOOD THING. THE DOOR LOCKS ON THE PASSENGER SIDE ALSO CANNOT BE UNLOCKED EXCEPT FROM INSIDE THE VEHICLE, WHILE THE DRIVERS SIDE HAVE TO BE LOCKED MANUALLY (AGAIN, IT'S ALL OVER GOOGLE. IT'S CALLED THE ANGRY DUCK FOR THE NOISE THE LOCKS MAKE. I HAVE BEEN WAITING FOR NHTSA TO MAKE A OTHER ANNOUNCEMENT ABOUT THIS - THE NEWS WAS THEY WERE GOING TO IN A WEEK OR SO, BUT THAT WAS 3 WEEKS AGO. THANKS [XXX] [XXX]@GMAIL.COM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
THE INSTRUMENT CLUSTER IN THE DASH FAILS, ALL WARNING LIGHTS ARE ON, POWER WINDOWS DON'T WORK, AUTO LIGHTS DON'T WORK, HALF OF AC DOESN'T WORK, RADIO DOESN'T WORK, CRUISE CONTROL DOESN'T WORK.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT DRIVER SIDE SEAT FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,013.
DRIVING ALONG THE ROADWAY AT APPROXIMATELY 45 MPH THE AUTOMOBILE SHUT DOWN (NO GAS-NO IGNITION-NO DASH LIGHTS). I PULLED OF THE ROAD, TRIED TO, BUT WOULD NOT START. AFTER SITTING THERE FOR 45 MINUTES IT STARTED AGAIN. THIS HAS HAPPENED FIVE MORE TIMES SINCE. THE LAST TIME ON I-95 IN A CONSTRUCTION ZONE WITH VERY LIMITED ACCESS TO LEAVE THE HIGHWAY. NO MORE DRIVING ON MAIN ROADS AND HIGHWAYS. CHRYSLER DEALER DIDN'T HAVE ANY KNOWLEDGE OF PROBLEMS LIKE THIS. *TR
FIRE STARTED IN LEFT REAR QUARTER OF VEHICLE. IT WAS CAUSED BY WIRING TO REAR DEFOGGER, LIGHTS & REAR WIPER HARNESS. DAMAGE TO WIRING, TRIM PANELS MELTED, HEAD LINER DAMAGE, OUTER BODY PAINT BLISTERED ABOVE FUEL FILLER DOOR. IT WAS JUST LUCK THAT IT WAS SNOWING SO I USED THE SNOW TO PUT OUT THE FIRE. ESTIMATED DAMAGE TO VEHICLE BY INSURANCE CO. WAS $2961.00. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL OF THE WINDOWS BECAME INOPERABLE. THE CONTACT MENTIONED THAT ONLY THE DRIVER SIDE DOOR WOULD UNLOCK WITH THE KEY AND ALL OTHER DOORS WOULD UNLOCK MANUALLY ONCE INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THERE WAS SMOKE COMING FROM THE VEHICLE AND THERE WAS A FIRE IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AND INFORMED THAT THE FAILURE MIGHT BE RELATED TO AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E011000 (FUEL SYSTEM, GASOLINE), 02V104000 (FUEL SYSTEM, GASOLINE) AND 00V195000 (FUEL SYSTEM, GASOLINE). A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
AS I WAS GETTING OFF MY VEHICLE I HEARD A POP COMING FROM AROUND MY SEAT. I DID NOT KNOW WHAT IT WAS AND DID NOT MAKE MUCH OF IT UNTIL THE NEXT TIME I SAT ON THE SEAT. UPON ENTERING AND SEATING ON THE DRIVER'S SEAT I NOTICED THAT THE SEAT WAS NOT EVEN AS IT HAD BEEN IN THE DAY BEFORE. I GOT OFF THE VEHICLE AND THE FRONT RIGHT CORNER OF THE DRIVER'S SEAT HAD DROPPED AND THE SEAT WAS LEANING DOWN TOWARD THIS CORNER. AFTER I INSPECTED UNDER THE SEAT I DETERMINED THAT THIS WAS DUE TO THE FRONT, RIGHT BRACKET CONNECTING THE SEAT TO THE TRACK BREAKING OFF THE TRACK. NOW THE SEAT IS ONLY SUPPORTED BY THREE BRACKETS. I FEEL THAT THIS SHOULD NOT HAVE HAPPENED TO MY VEHICLE GIVEN ITS AGE, MILEAGE AND MY HEIGHT AND WEIGHT. I THICK THAT THIS POTENTIAL VERY UNSAFE IN THE EVENT OF AN ACCIDENT. *TR
AT 45 MPH THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND FRONT END FELT LIKE IT WAS VIBRATING APART, HIT BAKES AND SLOW VEHICLE TO 25 MPH FOR IT TO STOP. HAVE REPLACE ALMOST THE WHOLE FRONT END STEERING COMPONENTS AND STILL HAVING THE SAME ISSUE. HAVE RESEARCHED THIS AND IT IS A PROBLEM WITH THE VEHICLE THAT IS BEING DESCRIBED AS A DEATH WOBBLE. NOW WERE GOING TO TRY REPLACE THE TRACK BAR, AS THEY ARE SAYING THAT THE BRACKETS FOR THE TRACK BAR ARE GETTING WADDLED OUT DUE TO ONLY A 3/16 BOLT TO SECURE THE TRACK BAR AND CAUSE THE HOLE IN BRACKET TO GET WADDLED OUT IN THE STEEL BRACKET. WE HAVE FOUND THAT THIS IS AN ISSUE THAT SEAMS TO BE ON ALL JEEPS. IN SOME CASE PEOPLE HAVE REPLACED THE BRACKETS WITH AFTER MARKET PARTS THAT ARE MUCH THICKET STEEL AND USING A GRADE 8 BOLTS AND TACK WELDING THE BOLT TO BRACKET TO STOP THE HOLE FROM BEING WADDLED OUT. MY FAMILY IS RIDING IN THIS VEHICLE AND THIS ISSUE NEEDS ADDRESSED BEFORE SOMEONE GET SERIOUSLY HURT OR EVEN LOSS OF LIFE AS YOU LOSE CONTROL OF THE STEERING OF THE VEHICLE WHEN THIS OCCURS. *TR
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: (AIR BAGS) AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE RELATED TO THE IGNITION.
I HAVE HAD TO REPLACE MY RIGHT SIDE BRAKE LIGHT ASSEMBLY FOUR TIMES. FOR SOME REASON, IT CONTINUES TO GO BAD. THIS IS GETTING REALLY EXPENSIVE AND INCONVENIENT, AS I CONTINUE TO GET STOPPED BY THE POLICE FOR THIS PROBLEM. I'VE BEEN TOLD THAT THIS HAS BEEN AN ISSUE WITH MANY OF THESE TRUCKS. I HAVE HAD THIS TRUCK FOR FOUR YEARS. *TR
ENGINE SHUTS OFF WHILE DRIVING. VERY DANGEROUS TO SHIFT TO NEUTRAL, WHILE ROLLING, AND TRY TO RESTART WITH KEY. MUST COME TO A COMPLETE STOP AND SHIFT TO PARK TO RESTART. NOT SO BAD IF YOU CAN GET TO THE SIDE OF THE ROAD FIRST, TERRIBLE IF YOU HAVE TO STOP IN THE TRAVEL LANES TO RESTART CAR. SOMETIMES IT TAKES UP TO 30 MINUTES TO GET VEHICLE STARTED AGAIN. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WIFE WAS DRIVING HOME AT NIGHT,WAS ON A FAIRLY STRAIGHT SECTION OF ROAD. ENGINE QUIT RUNNING WITH NO WARNING, LIGHTS DIMMED. A COUPLE SECONDS LATER ENGINE RESTARTED, AND SHE CAME ON HOME. HAVE NOT TRIED TO DRIVE IT SINCE, BEEN PARKED IN THE GARAGE. WE HAVE OWNED THIS VEHICLE SINCE NEW, LEASED AT FIRST, THEN BOUGHT IT. CONCERNED ABOUT THIS, HAVING HEARD OF ENGINES SHUTTING OFF IN OTHER VEHICLES CAUSING CRASHES AND DEATH OR INJURY. WE HAVE NOT TAKEN THE VEHICLE TO BE CHECKED YET. *TR
AIR BAG WARNING LIGHT IS STAYING ON ALL THE TIME. I'M CONCERNED THE AIRBAGS WILL GO OFF UNNECESSARILY OR WILL NOT WORK WHEN THEY ARE NEEDED TO. THIS WARNING LIGHT HAS BEEN ON FOR A LONG TIME. I'M JUST NOT SURE OF THE DATE I FIRST NOTICED IT. *TR
I OWN A 2000 JEEP GRAND CHEROKEE AND WHILE DRIVING IT THE CAR STOP SUDDENLY WITHOUT ANY NOTICE. CAR WAS UNABLE TO START AGAIN. TOOK CAR TO A LOCAL DEALER AND THEY SAID IT WAS THE MEMORY THAT NEEDED TO BE REPLACED. COST FOR THE MEMORY REPLACEMENT $1000, 2 MONTHS LATER, JEEP STOP AGAIN WITHOUT ANY WARNING. HAVE NOT BEEN ABLE TO FIX IT BECAUSE MECHANIC CANNOT LOCATE THE PROBLEM THAT MAKING THE CAR NOT TURN ON. CHANGED BATTERIES, BRAKES, FUEL PUMP ETC. DON'T KNOW WHAT TO DO ANYMORE. *TR
AIR BAG LIGHT GOES ON AND OFF CONSTANTLY WITH CHIMING. WILL NOT STOP. *TR
I HAD A PASSENGER SIDE REAR FLAT TIRE AFTER LEAVING MY JEEP AT AN AIRPORT PARKING LOT.I PUT ON SPARE AND NEXT DAY TRIED TO FIND WHAT PUNCTURED MY TIRE ONLY TO DISCOVER THAT THE RIM HAD RUSTED THROUGH AND THE AIR WAS LEAKING THROUGH THE RUSTED STEEL. I BOUGHT A NEW MATCHING RIM AND PUT TIRE BACK ON JEEP. THREE MONTHS LATER, SAME PROBLEM ON DRIVERS SIDE REAR WHEEL, AIR LEAKING THROUGH RUSTED RIM. I REPLACED THAT RIM AND NOTICED RUST ON BOTH FRONT RIMS. KNOWING IT WAS ONLY A MATTER OF TIME I REPLACED THEM AS WELL. I HAVE OWNED MANY CARS IN MY LIFE, I HAVE BEEN DRIVING FOR ALMOST 50 YEARS, AND I NEVER HAD A RIM RUST THROUGH CAUSING AIR TO ESCAPE. I LOOKED AT THE RIMS AND DISCOVERED THE CAUSE. BECAUSE OF THE WAY THE RIMS ARE DESIGNED, WHENEVER IT RAINS, OR THERE IS SLUSH ON THE ROAD OR WHEN THE JEEP IS WASHED THERE IS ALWAYS A SMALL QUANTITY OF WATER THAT GETS TRAPPED AND SETTLES ON THE BOTTOM OF RIM WHEN THE VEHICLE IS PARKED. THERE IS NOWHERE FOR THE WATER TO DRAIN. NOW IF THAT WATER ALSO CONTAINS DISSOLVED ROAD SALT AND THE VEHICLE IS STATIONARY FOR DAYS IT IS ONLY ACCELERATING THE DETERIORATION. EVEN AFTER DRIVING FOR A FEW MILES THE CENTRIFUGAL FORCE HOLDS THE WATER IN PLACE AND AGAIN RETURNS TO REST ON THE BOTTOM OF RIM ONCE PARKED. I REALIZE IT IS AN OLDER VEHICLE WITH HIGH MILEAGE, BUT THIS IS A DESIGN FLAW NO WHEELS SHOULD RUST OUT LIKE THIS, AND PERHAPS OWNERS OF SIMILAR JEEPS WILL CHECK OUT THEIR WHEELS AND REPLACE RIMS BEFORE THEY WIND UP STUCK SOMEPLACE WITH A FLAT TIRE.
THE HEADLIGHT DIMMER SWITCH OVER HEATED/MELTED THE BEZEL SUPPORT AND CONNECTOR. *TR
BOUGHT THIS AUTOMOBILE USED. A COUPLE OF DAYS LATER WE NOTICED THE DRIVERS SEAT TRACK HAD SEPARATED IN TWO PLACES ON EACH SIDE OF THE SEAT. THE SEAT WAS LITERALLY BEING HELD TO THE TRACK WITH BAILING WIRE THAT THE PREVIOUS OWNER HAD RIGGED. WE REMOVED THE WIRE AND USED A CUSHION SPRING TO HOLD THE SEAT TO THE TRACK. NOTE: THE METAL BRACKETS ON BOTH SIDES OF THE SEAT HAD SIMPLY FATIGUED AND SPLIT IN TWO. I CALLED OUR LOCAL JEEP/CHRYSLER DEALER AND HE GAVE ME THE NATIONAL NUMBER FOR JEEP CUSTOMER SERVICE. AFTER SPEAKING WITH THE REP, NOTHING COULD BE DONE SINCE THERE HAD NOT BEEN A RECALL NOTICE ON THIS ITEM. I CHECKED THE INTERNET AND FOUND THAT THIS WAS A COMMON COMPLAINT FOR THIS YEAR OF GRAND CHEROKEE. I FEEL VERY STRONGLY THAT THIS CONDITION IS VERY DANGEROUS AND CHRYSLER/JEEP SHOULD RECALL THE DRIVERS SIDE SEAT TRACK FOR THESE YEARS (1999-2004) GRAND CHEROKEE. *TR
BEEN HAVING PROBLEMS WITH THE EMISSIONS AND GAS CAP REPLACED 5 TIMES AND STILL HAVING PROBLEMS AND THEY TOLD ME IT WOULD COST ME $500 TO REPLACE THE EVAP CANISTER, EVAP CAP REPLACED, EVAP SYSTEM COMPONENTS FUEL TANK LEAK AND LEAK DETECTION PUMP MAY BE DAMAGED....I NEED THIS TRUCK TO GETBACK AND FORTH FROM WORK.... *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE SHUT OFF INDEPENDENTLY AND LOST ALL POWER WITHOUT ANY WARNING. THE FAILURE HAD RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 250,000.
AIR BAG LIGHT ILLUMINATES AND CHIMES SPORADICALLY. *TR
THE TRUCK SEEMS TO HAVE LOST POWER TO DRIVE AND ALSO TO PROVIDE PROPER TO THE RADIO WHICH GOES IN AND OUT. WHILE DRIVING THERE WAS NO ENGINE LIGHT THAT CAME ON AND THE TRUCK STARTED HESITATING TO KEEP GOING. AT 0 TO 40MPH IT WAS ACTING LIKE IT WANTED TO SHUT OFF BUT AS I GAVE IT MORE GAS IT SEEMED TO GET BETTER AND THE MUSIC CAME IN CLEARER BUT THEN IT WOULD JERK LIKE IT WAS GOING TO SHUT DOWN. I HAVE HAD THE STARTER, ALTERNATOR, ENGINE AND SPARK PLUGS CHANGED AND CHECKED BUT IT STILL IS DOING THE SAME THING. THIS IS UNSAFE WITH MY KIDS IN THE CAR AND NO WARNING LIGHT TO SAY THAT ANYTHING IS WRONG. THIS NEEDS TO BE ADDRESSED I'VE SEEN TOO MANY TRUCKS WITH SIMILAR ISSUES LIKE MINES. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE INPUT AND OUTPUT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
MY WIFE WAS DRIVING IN TRAFFIC AND THE JEEP STOPS IN TRAFFIC. IT TOOK HER S COUPLE OF MINUTES TO GET IT FRANKED. AS SOON AS SHE PULLS OFF IT SHUTS OFF AGAIN. REALLY IN FRIDAY TRAFFIC HERD IN ATLANTA. DANGEROUS!! *TR
GAS TANK SHIELD HAS RUSTED OUT AND PIECES ARE MISSING, THIS SHOULD BE RECALLED FOR A SAFETY HAZARD THAT THE GAS TANK CAN BE EXPOSED AND PUNCTURED BEING FATAL. I BROUGHT THIS TO A JEEP DEALER AND THEY SAID TO CALL CHRYSLER CORP. THEY DID NOT TAKE PHOTOS. THE DOORS IN SIDE ARE RUSTED. ALL YEARS ARE BEING RECALLED FOR THIS ISSUE OF THE SHIELD BUT NOT MY YEAR. DO YOU HAVE TO WAIT UNTIL SOMEONE DIES TO RECALL THESE UNSAFE VEHICLE'S?!! JEEPS ARE VERY EXPENSIVE AND I FEEL THAT MINE SHOULD BE FIXED ASAP BY THE COMPANY. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I DON'T REMEMBER TOO MUCH BUT I JUST REMEMBER SWERVING TO AVOID HITTING ANOTHER VEHICLE (HIT IT ANYWAY) AND ENDED UP HITTING ANOTHER VEHICLE HEAD ON (GOING IN THE OPPOSITE DIRECTION). HIS AIR BAGS DEPLOYED BUT MINE DIDN'T. *TR
I WAS DRIVING ON THE FREEWAY WHEN MY 2000 JEEP GRAND CHEROKEE V8 4.7L JUST STALLED OUT WITHOUT ANY WARNING. IT TOOK ABOUT 1 HOUR TO START BACK UP. THEN IT DIED ABOUT FIVE TIMES AFTER THAT. MY JEEP ALSO STALLS OUT WHEN I'M SITTING AT A STOP LIGHT WAITING FOR THE LIGHT TO CHANGE THAN BOMB JUST LIKE THAT MY JEEP STALLS OUT. MOST THE TIME I CAN START IT, BUT SOME TIMES I CAN'T START MY JEEP UNTIL THE NEXT DAY. I ALMOST GET SLAMMED ABOUT 10 TIMES ALREADY. I DON'T FEEL SAFE IN THE JEEP.. I REPLACED MY FUEL PUMP, FUEL FILTER, SPARK PLUGS, CRANKSHAFT POSITION SENSOR, CAMSHAFT POSITIONS SENSOR, BATTERY, BATTERY TERMINALS, AND MY OIL PRESSURE SENSOR. NOTHING HAS HELPED MY STALLING! NOTHING! I TOOK MY JEEP TO 2 DIFFERENT MECHANICS AND THEY CAN'T FIGURE IT OUT. I ALSO CALLED THE JEEP DEALERSHIP HERE IN ALBUQUERQUE, NEW MEXICO AND I TALKED TO THE TECHS AND MECHANICS AND THEY ALL SAID THEY NEVER SEEN THAT BEFORE. I CALL BS ON THAT. IF YOU LOOK ON GOOGLE AND TYPE 2000 JEEP STALL OUT, THERE'S 100'S EVEN 1,000'S OF PEOPLE DEALING WITH THE STALL OUT PROBLEM. I DON'T FEEL SAFE IN MY JEEP AT ALL!! I DON'T EVEN WANT MY 6 YEAR OLD IN THE JEEP WHEN I'M DRIVING, SAD THING IS THIS IS MY ONLY CAR!! PLEASE HELP INVESTIGATE THIS PROBLEM. THANKS 2000 JEEP GRAND CHEROKEE V8 4.7L. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
FOR SAFETY, MODIFICATION OF REAR END OF JEEP TO PREVENT A FIRE. I WAS NOT NOTIFIED. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY AND CHIMED. AN INDEPENDENT MECHANIC STATED THAT THE CLOCK SPRING WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT 65 MPH THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE CRANKING SENSOR. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED AND THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE PULLING OUT OF A PARKING LOT, THE CONTACT HEARD A LOUD BANGING SOUND AND IMMEDIATELY SHUT OFF THE ENGINE. THE CONTACT NOTICED COOLANT LEAKING ON THE GROUND AND STATED THAT FRAGMENTS OF THE FAN ENTERED THE RADIATOR. IN ADDITION, THE FAN SHROUD WAS FRACTURED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 06V199000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
TRAVELING ON MAJOR HWY AT 35 MPH WITHOUT WARNING ENGINE SHUTS OFF WON'T START BACK FOR SEVERAL MINUTES AND WHEN IT DOES SMOKE RISES FROM UNDERNEATH THE VEHICLE SMELLING LIKE ITS ON FIRE . IT DOES THIS UP TO 4 TO 5 TIMES DAILY NOW AND HAVE SEEN THE SAME THING BEING SAID BY LOTS OF OTHER PEOPLE THAT HAVE CHANGED EVERYTHING FROM CPM ALL THE WAY DOWN TO EVERY SENSOR HAVE NO IDEA WHAT TO DO NEXT PLEASE HELP. *TR
AS I SAT AT A STOP LIGHT IT TURNED GREEN I ACCELERATED AND AS I DID THE BRACKET ON MY FRONT DRIVER SEAT SEPARATED FROM THE FRAMEWORK OF THE SEAT CAUSING ME TO FALL BACKWARDS UNABLE TO SEE THE ROADWAY MIRRORS OR PROPERLY ACCELERATE OR BRAKE AS ANY DRIVER SHOULD BE ABLE TO CAUSING ME TO LOSE TEMPORARY CONTROL OF THE VEHICLE. I HOWEVER REGAINED CONTROL AND WAS ABLE TO PULL OVER TO THE SHOULDER BUT WAS UNABLE TO DRIVE UNTIL A REPAIR WAS DONE. *TR
BRAKES FAILED FOR NO APPARENT REASON. WAS SITTING IN DRIVE THROUGH WAITING TO PICK SOMETHING UP AND WHEN I TOOK MY FOOT OFF THE BRAKE TO PUT IT IN DRIVE I HAD NO MORE BRAKES AND BRAKE FLUID WAS SHOOTING OUT THE BOTTOM RIGHT PASSENGER SIDE OF JEEP. LUCKILY MY EMERGENCY BRAKE WORKED AND I WAS ABLE TO STOP WITHOUT KILLING OR HURTING ANYONE. MECHANIC CHARGED ME $500.00 TO FIX IT AND TOLD ME THAT THE BRAKE LINE WAS ROTTED AND NEEDED TO BE REPLACED IN ADDITION THE HOSES WERE NO GOOD. THIS WAS THE SECOND TIME I LOST BRAKES ON THIS JEEP DURING MY OWNERSHIP. THE FIRST TIME WAS 5 YEARS BEFORE THIS DATE. *TR
WHEN DRIVING MY 2000 JEEP CHEROKEE SPORT AT 45-50 MILES AN HOUR THE JEEP VIOLENTLY SHAKES FROM THE FRONT END. I RESEARCHED THIS ONLINE AND COME TO FIND OUT ITS CALLED A "DEATH WOBBLE" AMONG MANY JEEP OWNERS. THIS IS A SCARY PHENOMENA AS DRIVING AT HIGHWAY SPEEDS THE VEHICLE WOBBLES BACK AND FORTH AND VIOLENTLY SHAKES. *TR
THE FAN THAT COOLS ENGINE THAT CHRYSLER INSTALLED IN THE FACTORY HAD LITTLE CRACKS THAT EVENTUALLY BROKE FAN BLADE AND WAS CAUSING THE VEHICLE TO OVERHEAT. FAN NEEDED TO BE REPLACED AT $500.00 BECAUSE OF INFERIOR PLASTIC FAN THAT THEY PUT IN THE VEHICLE AT FACTORY. *TR
VEHICLE JUST STALLS REGARDLESS OF SPEED SEVERAL SENSORS REPLACED STILL STALLS DEALER UNABLE TO FIX OTHER MECHANICS ALSO CANNOT FIX MANY THEORIES ON INTERNET NONE WORK YET MANY PEOPLE HAVE THE SAME PROBLEM NO SOLUTION
A RECALL WAS ISSUED DUE TO THE GAS TANK LOCATION. NOW CHRYSLER SAYS MY VEHICLE DOES NOT NEED IT. I DON'T WANT A FIERY CRASH IF I GET REAR ENDED. PLEASE HELP. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING THE ABS LIGHT COMES ON AND STAYS ON ALONG WITH AIR BAG LIGHT AND STAYS ON. *TR
ENGINE STARTED STALLING WITHOUT ANY WARNING WHILE DRIVING AT ANY SPEED, FIRST OCCURRENCE WAS AT ABOUT 35MPH. LOST POWER STEERING, BRAKES ON A SHARP CURVE! DEALER FOUND ECM (ENGINE CONTROL MODULE OR COMPUTER BAD). THAT HAPPENED THE FIRST TIME IN 2010. IT HAS HAPPENED AGAIN IN 6/2013 AND NOW AGAIN IN 3/2014 EXCEPT THE ONE OF THE LAST TWO TIMES THE CAR JERKED AND WOULDN'T ACCELERATE AS WE STARTED TO PASS SOMEONE ON A 2-LANE ROAD. THE JEEP JERKED, IMMEDIATELY STARTED SLOWING AND THEN THE ENGINE DIED CAUSING LOSS OF POWERSTEERING AND POWER BRAKES AND ALMOST BEING HIT FROM BEHIND AS WE WERE NOT QUITE CLEAR OF THE CAR WE WERE PASSING AND HAD NO CHOICE BUT TO SLOW AND MOVE BACK INTO LINE BEHIND THE SLOWER CAR AHEAD OF US, AS THE ENGINE DIED AND TWO OTHER CARS WERE PASSING THE SLOWER CAR FROM BEHIND US ALMOST RAN INTO US!!! THEN WE GOT THE CAR STARTED, DROVE ABOUT ANOTHER 3 MILES TO A BUSINESS, AS WE WERE ON A RURAL ROAD AT THE TIME OF THE INCIDENT. THE CAR WOULD DIE (TWICE MORE) AND NOT GO OVER 59 MPH OR 2600 ENGINE RPM. THE DEALER AND OUR SHOP MANAGER SAYS "THIS IS A HABITUAL PROBLEM WITH A LOT OF CHRYSLER PRODUCTS...THEY HAVE POORLY MADE ENGINE CONTROL MODULES, THE WORST IN THE AUTO INDUSTRY"! THE SHOP MANAGER SAYS "IT'S A REAL SAFETY ISSUE THAT ISN'T BEING ADDRESSED ANYWHERE!" *TR
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT HE WAS INFORMED OF RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) IN NOVEMBER 2013. HE WAS INFORMED THAT HIS VEHICLE WAS INCLUDED IN THE RECALL; HOWEVER, THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME. *TR
I CAN'T PUT GAS IN THE TANK UNLESS IT IS AT THE VERY SLIGHTEST FLOW OR IT JUST SHUTS OFF AND SOMETIMES SPEWS GAS BACK OUT AT ME. I HAVE BEEN SOAKED WITH GASOLINE MORE THAN ONCE. I CAN'T EVEN PUT IT ON THE LOWEST SETTING ON THE HANDLE. I SAW THE RECALLS AND CALLED THE DEALER WHO SAID THAT THEY KNOW THAT THIS IS A MANUFACTURERS DEFECT BUT THEY WON'T DO ANYTHING BECAUSE MY VIN ISN'T IN THE RECALL. THIS IS OBVIOUSLY A FIRE HAZARD AND I CAN'T BELIEVE WE CAN'T GET THIS FIXED. *TR
HOW CAN I FIND OUT IF THE RECALLS ON MY JEEP CHEROKEE GRAND LAREDO 2000 HAVE BEEN TAKEN CARE OF. I BOUGHT IT USED FROM A CAR DEALER IN 2012. I AM UNABLE TO GET ANY RESULTS FROM THE DEALER. THANK YOU. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000. THE VIN WAS NOT AVAILABLE.
AS WITH MANY OTHER XJ OWNERS, MY CYLINDER HEAD IS CRACKED DUE TO THE DEFECTIVE 0331 HEAD. I BOUGHT THE JEEP ABOUT 3 YEARS AGO, AND ABOUT A YEAR AGO COOLANT STARTED LEAKING INTO THE OIL. I TALKED WITH SEVERAL MECHANIC FRIENDS AND THE HEAD FLEET MECHANIC AT WORK TOLD ME THE CRACKED HEAD IS EXTREMELY COMMON. I WAS STRANDED ON THE SIDE OF THE ROAD, HAD TO HAVE THE VEHICLE TOWED, AND IT SITS AS A GIANT PAPERWEIGHT IN MY GARAGE AS I CANNOT AFFORD A NEW ENGINE. I BOUGHT THE VEHICLE WITH 122000 MILES AND HAVE NEVER TAKEN IT OFF ROAD, MODIFIED IT, OR TRAVELED MORE THAN 60 MILES IN A DAY. IT HAS NEVER OVERHEATED UNTIL THE HEAD CRACKED. NOW I AM LOOKING AT AN ENORMOUS BILL THAT MY FAMILY CANNOT AFFORD. I FAIL TO SEE HOW SO MANY VEHICLES CAN BE AFFECTED AND THERE IS STILL NO RECALL. *TR
SEVERAL MONTHS AGO, I GET A QUACK SOUND WHEN THE DOOR LOCK/UNLOCK IS ACTIVATED. INITIALLY BOTH LOCKS WORKED THEN THE REAR PASSENGER DOOR DOESN'T LOCK BUT UNLOCKS AND THE DRIVER'S PASSENGER DOOR DOESN'T UNLOCK BUT LOCKS. I DID A SEARCH AND FOUND THIS: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/JEEP-GRAND-CHEROKEE/TLMUDAEOFDB3HT8FC PAGE WHERE PEOPLE ARE HAVING THE SAME ISSUES. APPARENTLY IT IS A PROBLEM WITH MY 2000 LAREDO THAT PRESENTS ITSELF EVERY FEW YEARS AFTER THE FIX. IS THERE OR WAS THERE EVER A RECALL FOR THIS ISSUE? *TR
DRIVING AT NIGHT. THERE WAS A BURNING SMELL IN THE CAB. THE HEADLIGHTS WENT OUT. DISCOVERED HEADLIGHT SWITCH AND PLUG HAD SHORTED CAUSING AN ARC FIRE DAMAGING THE WIRING LOOM LEADING TO THE SWITCH . *TR
DRIVER'S SEAT BECAME LOOSE AND WOBBLY, EVENTUALLY "CLICKING" WHILE DRIVING, AND THEN OBVIOUSLY BROKE AND I WAS RECLINED BACK AND TO THE RIGHT. SEAT REMOVAL FOUND THAT DRIVER'S SEAT FRAME HAD CRACKED AND FAILED. PROFESSIONAL WELDER REPAIRED SEAT FRAME AND STRENGTHENED FRAME WITH ADDITIONAL MATERIAL. THREE YEARS LATER, SEAT FRAME IS FAILING AGAIN. I AM NOT OVERWEIGHT OR OBESE - THIS SEAT FRAME IS DANGEROUS, ESPECIALLY IF IT BREAKS WHILE DRIVING. A SEARCH ON THE INTERNET INDICATES A WIDESPREAD PROBLEM WITH THESE SEAT FRAMES, INCLUDING A REPAIR KIT WEBSITE SINCE CHRYSLER IS NOT TAKING CARE OF THIS ISSUE. IT IS MY OPINION THAT UNDER REGULAR DUTY, A SEAT FRAME SHOULD LAST THE LIFETIME OF THE VEHICLE. *TR
BLOWER MOTOR RESISTOR HEATED UP TO THE POINT THAT THERE WAS SMOKE COMING FROM UNDER THE PASSENGER SIDE GLOVE COMPARTMENT. AFTER FURTHER INVESTIGATION IT WAS DISCOVERED THAT THE WIRES AND THE RESISTOR HAD BOTH BEEN CHARRED AND MELTED. NOT ONLY DO I NO LONGER HAVE ANY HEAT OR A/C BUT I ALSO NO LONGER HAVE A WINDOW DEFROSTER AND THIS POSES A SERIOUS SAFETY ISSUE TO MYSELF, ANY PASSENGERS I MAY HAVE AND AS WELL TO OTHER DRIVERS ON THE ROAD. NOT TO MENTION THE FIRE THAT WAS ONLY BARELY THWARTED OFF.
VEHICLE WAS NOTED WITH STOP LIGHT ACTIVATED IN PARKED POSITION. INVESTIGATION SHOWED FAIL BRAKE SWITCH ADJACENT TO BRAKE PEDAL. PURCHASED NAPA REPLACEMENT PART . INSTALLED REPLACEMENT SWITCH DID NOT FULLY SEAT INTO METAL POCKET ON SUPPORT BRACKET. REPLACED WITH JEEP/CHRYSLER DEALER REPLACEMENT SWITCH WITH SAME CONDITION. UNIT WILL BE PUSHED OUT OF METAL BRACKET FROM QUICK RELEASE OF BRAKE PEDAL. CONCERN IS EXCESSIVE HEAT GENERATED BY CONTINUAL REAR BRAKE LIGHT ACTIVATION. POTENTIAL FOR FIRE HAZARD. I AM FAA CERTIFIED FOR FLIGHT SAFETY SYSTEMS ON AIRCRAFT. THIS INADEQUATELY SECURED SWITCH WOULD NOT BE ALLOWED FOR AIRCRAFT DUE TO HAZARDOUS POTENTIAL FAILURE MODE. SWITCH DESIGN WAS MADE FOR QUICK ASSEMBLY BUT INADEQUATE SECURING TO VEHICLE BRACKET SUPPORT.
HAVE BEEN NOTICING VIBRATION OF THE RADIATOR COOLING FAN WHEN A/C TURNED ON. WHILE BACKING OUT OF DRIVE, HEARD POP NOISE FROM ENGINE COMPARTMENT. PULLED INTO DRIVE, OPENED HOOD AND FOUND THAT RADIATOR FAN HAD DISINTEGRATED, PIERCING RADIATOR SHROUD AND RADIATOR. HOLES IN RADIATOR (RADIATOR NOW LEAKING) AND SHROUD. CALLED CHRYSLER RECALL CENTER AND TOLD THAT THIS WAS NOT COVERED BY RECALL 06V199000. AM REPLACING ALL AFFECTED PARTS AND PERFORMING SERVICE MYSELF. BASED ON ONLINE RESEARCH THIS IS VERY COMMON PROBLEM WITH THIS MODEL AND SHOULD BE INCLUDED UNDER ABOVE MENTIONED RECALL. *TR
FAULTY GAS TANK. GAS LEAKING FROM TANK. STRONG SMELL. *TR
WE JUST BOUGHT THE CAR 2 MONTHS AGO. WHEN WE GET TO A SPEED OF 60 OR OVER IF WE HIT A BUMP IN THE ROAD IT STARTS TO SHAKE. WE HAVE TO COME TO A COMPLETE STOP BEFORE IT WILL QUITE. IT HAPPENED 4 TIMES IN A MATTER OF 15 MILES. WE TOOK IT TO A REPAIR SHOP AND THEY SAID THERE WAS NOTHING THEY CAN DO TO HELP US. THAT IT HAPPENS WITH ALL JEEPS. WE TOOK IT TO TWO OTHER SHOPS AND THEY COULD NOT HELP US. THE PERSON WE BOUGHT IT FROM ONLY HAD IT A YEAR. HE TOLD US THERE WAS NO PROBLEM. WE DO NOT BELIEVE HIM. BUT NOW WHAT DO WE DO.? I BELIEVE THAT IS WHY THERE WAS SUCH LOW MILEAGE ON THE CAR. WHAT DOES JEEP SAY? IT SCARES US TOO DEATH BEFORE WE CAN PULL IT OVER TO THE SIDE OF THE BUSY HIGHWAY. WHO DO WE TURN TOO? *TR
AIRBAG WARNING LIGHT AND CHIME GOES OFF CONSTANTLY. *TR
I WAS DRIVING ON AN ON RAMP WHEN I HIT A RAISED BUMP ON THE ROAD. THE FRONT STARTED BUMPING VIOLENTLY ALMOST LIKE A BASKETBALL. WHEN I APPLIED THE BRAKES IT STOPPED AS I SLOWED DOWN. IT HAPPENED ONCE MORE AS I COULD NOT GET OFF THE HIGHWAY FROM THE FIRST INCIDENT. AGAIN, I HIT ANOTHER BUMP AND THE SAME THING HAPPENED. I WAS LUCKY THAT NO ONE WAS RIGHT BEHIND ME OR THERE MIGHT HAVE BEEN A COLLISION. I WENT ONLINE WHEN I GOT HOME TO SEE WHAT THE ISSUE WAS AND FROM WHAT I SAW IT WAS WHAT PEOPLE CALL THE "DEATH WOBBLE". *TR
I AM CONCERNED THAT MY VEHICLE IS NOT GOING TO BE RECALLED. I HAVE READ THAT IF I AM STRUCK FROM BEHIND MY CAR COULD CATCH FIRE. I AM EXPERIENCING SOME OTHER ISSUES WITH THE CAR, ONE OF WHICH IS IT DYING EVERYTIME I PUSH THE ACCELERATOR. SO I AM TERRIFIED THAT IF I PULL OUT INTO TRAFFIC AND IT DIES, LIKE IT DOES REGULARLY, I WILL BE REAR-ENDED AND MY CAR WILL BURST INTO FLAMES AND MY KIDS, INCLUDING AN INFANT, IN THE BACK SEAT WILL DIE IN THE FIRE. SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE ANOTHER PERSON, CHILD OR ADULT, LOSES THEIR LIFE! *TR
I AM CONCERNED THAT CHRYSLER IS NOT INCLUDING MY EFFECTED YEAR JEEP BUT IS LEAP FROGGING TO THE 2002-2007 JEEP LIBERTYS. I HAVE THE SAME CONFIGURATION AS THE 1993-1998 JEEPS. DOES NOT SEEM FAIR. *TR
YOU PEOPLE, AT NHTSA LOOK LIKE A GROUP OF "HORSE'S [XXX]" FOR BACKING DOWN. I HAVE COMPLAINED ABOUT THE GAS TANK ON MY 2000 JEEP GRAND CHEROKEE LIMITED AND NOW YOU HAVE ALLOWED CHRYSLER TO "MAKE A DEAL" BY NOT INCLUDING THE 1999 TO 2004 GROUP...WHAT A "CROCK" THAT IS! YOU HAVE THE FACTS...51 DEATHS DIRECTLY ONLY ATTRIBUTED TO PLACEMENT OF THE GAS TANK....STOP SHIRKING YOUR RESPONSIBILITIES AND GET THEM TO RECALL THAT GROUP AS WELL. ENOUGH OF YOUR BEING "BACKED UP AGAINST THE WALL" BY THE AUTO MAKERS....GET OFF YOUR DUFF AND SHOW THEM WHO IS THE BOSS OF OUR SAFETY....ONLY YOU....NOW MAKE IT WORK! A VERY IRATE CUSTOMER.... (AND THIS SHOULD APPEAR EVERYWHERE AND CHRYSLER NEEDS HEAVY DUTY PRESSURE TO RECALL THE '99 TO '04 GROUP...SAME PROBLEM, SAME SITUATION AND WILL HAPPEN AGAIN AND AGAIN....GET IT RIGHT THIS TIME!) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE GAS TANK IS A BOMB. THIS NEEDS TO BE FIXED NOW. 2.7 MILLION JEEPS ON THE ROAD, AND I AM ONE OF THEM. I AM 76 YEARS OLD AND AFRAID TO DRIVE FOR FEAR OF BEING HIT AND BLOWING UP. I LOVE MY FAMILY AND MY LIFE. PLEASE DO SOMETHING ABOUT THIS PROBLEM. ..UPDATED 07-05-13 *BF
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY BECAUSE THE FUEL TANK WAS EXPOSED UNDER THE VEHICLE. THE DEALER AND THE MANUFACTURER HAD BOTH BEEN CONTACTED. THE CONTACT REFERENCED NHTSA ACTION ITEM: EA12005 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 198,000. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TAIL AND BRAKE LIGHTS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE SOCKETS AND BULBS WERE REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 156,000.
THE FRONT SEAT BRACKET HAS BROKEN ALONG WITH MANY OTHERS. THIS ISSUE NEEDS TO BE RECALLED BEFORE THERE IS A FATALITY. *TR
DRIVING ON THE HIGHWAY AT 60MPH AND JEEP STARTS TO OVERHEAT. HAD MECHANIC CHECK IT OUT COULDN'T FIND A PROBLEM. REPLACED RADIATOR, THERMOSTAT, COOLANT SYSTEM FLUSH, AND NEW ANTIFREEZE REPLACED. THAT SEEMED TO FIX THE PROBLEM BUT THEN I WOULD HAVE TO KEEP REFILLING ANTIFREEZE BUT IT WAS NOT LEAKING ANY THIS WENT ON FOR ABOUT A YEAR THEN I NOTICED BROWN GUNK IN THE OVERFLOW CONTAINER AND HAD A MECHANIC CHECK IT OUT AND HE SAID THAT WAS DUE TO THE ANTIFREEZE MIXING WITH OIL MOST LIKELY CAUSED BY A CRACKED CYLINDER HEAD. AFTER SOME RESEARCH I FOUND IT WAS EXTREMELY COMMON THAT THE 2000 JEEP CHEROKEES WOULD CRACK THEIR CYLINDER HEADS BETWEEN THE 3 AND 4 HEADS. VERY ANNOYING TO DIAGNOSE AND FIX. *TR
MY DAUGHTER HAD JUST LEFT THE DRIVEWAY AND WAS DRIVING APPROXIMATELY 20-25 MILES AN HOUR WHEN HER ACCELERATOR DROPPED TO THE FLOOR. SHE MADE IT TO A PARKING LOT WHERE THERE ARE NOW BLACK RUBBER CIRCLES ALL OVER FROM HER TRYING TO STOP BY BRAKING. SHE FINALLY GOT IT STOPPED AND WE HAD IT TOWED TO A GARAGE. THEY INFORMED ME THAT IT WAS THE THROTTLE BODY AND THAT JEEP HAD THEM ON BACKORDER FOR AT LEAST 2 WEEKS. MY BOYFRIEND WHO OWNS A GARAGE OUT OF STATE CONFIRMED THIS. I COULDN'T WAIT 2 WEEKS FOR WHAT WAS PROBABLY ANOTHER BAD PART, SINCE JEEP SAID THAT THEY HAVEN'T EVER REDESIGNED THIS PART. INSTEAD, I PAID $506.79 FOR AN AFTERMARKET THROTTLE BODY. HOW IS IT POSSIBLE THAT A PART IS ON BACKORDER FOR 2 WEEKS, YET NO ONE IS SAYING THAT THERE IS A PROBLEM WITH IT? MY DAUGHTER IS 18 AND NOT AN EXPERIENCED DRIVER. THE VEHICLE WAS COMPLETELY OUT OF HER CONTROL. SHE WAS TERRIFIED BY THIS. WE LIVE IN A HIGH TRAFFIC AREA SO IT'S AMAZING THAT SHE DIDN'T HIT SOMEONE. I HAVE KEPT THIS ORIGINAL THROTTLE BODY. UPON LOOKING AT IT, I REALIZED THAT YOUR LIFE IS AT THE MERCY OF A SPRING. A SPRING THAT OVER TIME BECOMES WORN OUT AND FAILS. I'M NO ENGINEER, BUT THERE HAS TO BE A BETTER WAY TO MAKE THESE. *TR
AIR BAG LIGHT ON (DON'T KNOW IF IT WILL WORK IF NEEDED), HORN WON'T WORK, CRUISE CONTROL WONT WORK = CLOCKSPRING. SAFETY ISSUE. NO HORN NO AIRBAG. *TR
WHEN HEADLIGHTS ARE ON AND YOU STEP ON BRAKES ALL REAR LIGHTS GO OUT. I HAVE NOW BEEN CITED FOR THIS TWICE AND WARNED 3 TIMES. I HAVE HAD THIS ISSUE ADDRESSED WITH 2 LOCAL MECHANICS WHO THOUGHT THEY FIXED BUT YET AGAIN THIS IS BROKEN. I AM GIVING ALL MY HARD WORKING MONEY IN FEES FOR THIS ISSUE. *TR
TEMPERATURE GAUGE SHOWED INCREASE PAST NORMAL OPERATING TEMPERATURE AND INTO RED-MARKED RANGE. AFTER LETTING ENGINE COOL AND SHUTTING IT OFF, COOLANT RESERVOIR WAS EMPTY. REFILLED COOLANT AND DROVE UNTIL IT BEGAN OVERHEATING AGAIN, AND COOLANT RESERVOIR WAS AGAIN EMPTY. NO SIGNS OF COOLANT ON THE OUTSIDE OF THE ENGINE, NONE LEAKING OUT BELOW. SUSPECT CRACKED HEAD AND COOLANT LEAKING INTO THE ENGINE. *TR
SUNNY DAY, DRY ROAD. AT THE STOP I HEARD A LOUD 'TOC' SOUND REAR RIGHT SIDE. FELT LIKE THE REAR OF THE CAR HAD SLID. I MADE MY RIGHT TURN AND ACCELERATED ON ROAD WHEN THE CAR STARTED SWAYING LEFT AND RIGHT, I COULD NOT KEEP THE CAR ON THE ROAD AND ENDED UP ON THE LEFT LANE (55M/HR ROAD). MANAGED TO SLOW DOWN AND STOP IN PARKING LOT. MECHANIC SAID EXTREME CORROSION OF FRAME CAUSED SEPARATION OF THE AXLE TO THE RIGHT SIDE TORQUE. AXLE MOVED REARWARDLY TO LEAN AGAINST THE WING. *TR
STARTED THE CAR AND PULLED AWAY AND WHEN THE DOOR AUTOMATICALLY LOCKED THE DRIVER SIDE BACK DOOR BUZZED LOUD AND IN A 3 WEEK PERIOD THERE ARE 3 OUT OF FOUR DOORS THAT BUZZ LOUD WHEN LOCKED. *TR
LIVING IN CHICAGO , MY JEEP HAS A HEATER PROBLEM , FROM DEFECTIVE FACTORY BLEND DOOR THAT BRAKE INSIDE DASH AND CAUSES THE HEATER AND AC NOT TO WORK PROPERLY AND WILL FOG THE WINDSHIELD MAKING THIS A VERY UNSAFE PROBLEM. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE NO KEY WARNING LIGHT ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE MASTER KEY WOULD NEED TO BE CODED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.
DRIVER'S SEAT FRONT OUTBOARD ATTACH POINT FAILED DURING NORMAL USE. THE FAILURE WAS IN THE FRAME OF THE SEAT BASE WHERE IT ATTACHES TO THE SEAT ADJUSTMENT TRACK. THIS IS A MANUAL ADJUST SEAT. I AM ORIGINAL OWNER AND OF AVERAGE BUILD. VEHICLE HAS NEVER BEEN INVOLVED IN A COLLISION, ABUSED IN ANY WAY, AND HAS BEEN MAINTAINED IN EXCELLENT CONDITION. I CONDUCTED MY OWN INFORMAL INVESTIGATION. THE SEAT BASE FRAME WHERE IT ATTACHES TO THE SEAT TRACK IS A LIGHT WEIGHT SHEET METAL STAMPING. THE HOLES IN THE STAMPING THAT ACCEPT THE SEAT TRACK ATTACHMENT STUDS ARE SIGNIFICANTLY OVERSIZE COMPARED WITH THE SIZE OF THE STUD. THE SEAT TRACK STUD IS FASTENED TO THE SEAT BASE WITH A BARE NUT THAT IS ONLY SLIGHTLY LARGER THAN THE HOLE DIAMETER. THIS RESULTS IN THE NUT BEARING DOWN ON A VERY SMALL SURFACE AREA OF THE SHEET METAL. HIGH STRESS IS CREATED AT THESE POINTS, ESPECIALLY IF THE NUT IS NOT EXACTLY CENTERED ON THE OVERSIZE HOLE. ALSO, THE FRONT ATTACH POINTS ARE SEVERAL INCHES TO THE REAR OF THE FRONT EDGE OF THE SEAT FRAME, FURTHER INCREASING FORCES ON THESE POINTS FOR ANY REARWARD FORCE ON THE UPPER SEAT BACK. OVER TIME DURING NORMAL USE, THIS RESULTED IN STRESS CRACKING AND SUBSEQUENT FATIGUE FAILURE OF THE SHEET METAL. DURING A HIGH IMPACT EVENT SUCH AS A REAR-END COLLISION, THIS COULD CAUSE SUDDEN FAILURE OF THE SEAT ATTACH POINTS, RESULTING IN LOSS OF CONTROL OF THE VEHICLE, INJURY TO THE FRONT SEAT OCCUPANT, AND INJURY TO ANYONE SEATED IN THE REAR SEAT BEHIND THE FRONT SEAT OCCUPANT. A SIMPLE FLAT WASHER OR OTHER REINFORCEMENT OF THE HOLES IN THE SEAT BASE SHEET METAL COULD PREVENT THIS MODE OF FAILURE. I RECOMMEND THAT ANY VEHICLE EQUIPPED WITH SEATS OF THIS DESIGN HAVE THE SEATS INSPECTED FOR CRACKS IN THE SHEET METAL BASE, REPAIRED OR REPLACED IF NECESSARY, AND HAVE THE SEAT ATTACHMENT POINTS REINFORCED WITH HEAVY WASHERS. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT CONNECTION WAS FRACTURED. THE CONTACT DISCOVERED THE FAILURE ONCE HE SAT IN THE SEAT AND DISCOVERED A PORTION OF METAL WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 153,000.
BRAKE LIGHTS FAIL WHEN LIGHTS ARE TURNED ON. *TR
I HAVE HAD TO HAVE BY JEEP REPAIRED AT LEAST THREE (3) TIMES IN THE PAST SEVERAL YEARS DUE TO STALLING. THE LAST TIME THEY SAID IT WAS A "WIRING" PROBLEM. I AM CONTACTING YOU AS I JUST READ ON MSNBC.COM ABOUT THIS PROBLEM WITH JEEP PATRIOT SUVS. *TR
LEFT REAR TIRE FAILED AND BLEW OUT AT 70MPH. THE GOOD THING IS THE TIRE DEFLATED RAPIDLY WITH NO LOSS OF CONTROL OF THE VEHICLE. ON INSPECTION OF TIRE IT WAS FOUND THAT THE INNER SIDE WALL HAD A RECTANGULAR RIP/PATCH FROM THE RIM TO THE TREAD. THERE WAS NO DEBRIS OR OTHER ROAD HAZARDS WHEN THE TIRE FAILED. ALL FOUR TIRES HAVE LESS THAN 25000 MILES ON THEM. *TR
MY JEEP FIRST STARTED TO SHAKE VIOLENTLY WHEN I WAS EXITING ONTO AN OFF-RAMP. I PULLED OFF THE ROAD; IT WAS AWFUL. I TOOK IT TO A REPAIR SHOP AND THEY COULD NOT FIND ANYTHING WRONG AS THE ISSUE DID NOT OCCUR AGAIN RIGHT AWAY. HOWEVER, AS TIME WENT ON IT DID. IT NOW HAPPENS RATHER FREQUENTLY AND IT IS TERRIFYING EVERY TIME. I HAVE TO GET IT REPAIRED (NEW TRACK BAR) BEFORE SOMETHING TRAGIC HAPPENS. PLEASE HELP! THIS IS A KNOWN ISSUE AND YET NO RECALL HAS BEEN ISSUED YET. BY THE TIME ONE IS, DUE TO ACCIDENTS, I WILL HOPEFULLY HAVE MINE FIXED. THEREFORE, THIS COMPLAINT IS MY PLEA ON BEHALF OF OTHER JEEP OWNERS. WHEN THIS HAPPENS, IT HONESTLY FEELS LIKE THE FRONT WHEELS WILL LIKELY FLY OFF; IT'S RATHER DISTURBING FOR THOSE IN THE VEHICLE AND THOSE DRIVING NEARBY IN OTHER VEHICLES. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS A SUDDEN DROPPING NOISE AS THE HEATER FAILED. THE VEHICLE WAS NOT TAKEN TO DEALER OR A REPAIR SHOP FOR INSPECTION OR REPAIRS. THE CONTACT STATED THAT THE HEATER BLEND DOOR ACTUATOR FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000. THE CURRENT MILEAGE WAS 150,000.
I HAVE HAD ONGOING PROBLEMS WITH MY BRAKE AND TAIL LIGHTS. I HAVE REPLACED THE HOUSING, SOCKETS AND BULBS. THE BULBS OVERHEAT AND MELT THE PLASTIC WHICH CAUSES THE LIGHTS TO MALFUNCTION. THE TAIL LIGHTS WILL WORK SOMETIMES BUT THE BRAKE LIGHTS MAY NOT WORK WHEN THE TAIL LIGHTS ARE LIT. THERE HAVE BEEN TIMES WHEN THE TAIL LIGHTS DON'T WORK AND THE BRAKE LIGHTS DO EVEN THOUGH THEY ARE THE SAME BULB. I HAVE SEEN OTHER JEEPS ON THE ROAD WITH THE SAME PROBLEM AND HAVE SEEN MULTIPLE COMPLAINTS ON INTERNET. I'VE CONTACTED JEEP AND THEY CLAIM TO HAVE NO KNOWLEDGE OF THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE PARKED, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SEAT BEGAN TO WOBBLE FROM SIDE TO SIDE AND FROM FRONT TO BACK. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE SEAT FRAME WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THAT THEY HAD TO REPLACE THE PSM MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.THE VIN WAS NOT AVAILABLE.
I HAVE A 2000 JEEP CHEROKEE SPORT 4X4 WITH NO LIFT KITS, ETC. AT HIGHWAY SPEEDS WHEN HITTING A BUMP IN THE ROAD IT GOES INTO WHAT IS TERMED A "DEATH WOBBLE." THIS IS VERY SEARCHABLE ON THE INTERNET. THE VEHICLE WILL SO VIOLENTLY SHAKE IN THE FRONT END IT IS HARD TO KEEP IT ON THE ROAD AND NOT ROLL THE VEHICLE BEFORE I'M ABLE TO SLOW DOWN ENOUGH FOR IT TO REBALANCE ITSELF. IT IS EXTREMELY TERRIFYING. I'VE HAD THE TIRES ROTATED AND BALANCED THINKING I MIGHT HAVE LOST A WHEEL WEIGHT OR SOMETHING BUT IT DID NOT CORRECT THE PROBLEM. TODAY I TOOK IT TO THE SHOP AND WAS TOLD I HAD A BAD STEERING DAMPER. BUT FROM WHAT I'VE RESEARCHED, OTHERS HAVE HAD THESE REPLACED AND THE PROBLEM WILL COME UP AGAIN. JEEP/CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS VERY DANGEROUS SITUATION AS IF NO ONE HAS BEEN KILLED YET I'D BE SURPRISED. I DID HAVE THE STEERING DAMPER REPLACED TODAY BUT AM SCARED I WILL EXPERIENCE THIS AGAIN AND EITHER WIND UP KILLING MYSELF OR SOME OTHER MOTORIST. *JS
THE POWER IN DOORS WINDOWS WORKS OFF AND ON. THERE WILL BE NO POINT TO LOCK YOUR DOOR AND THEN YOU CAN'T UNLOCK THE DOOR. THE WINDOWS SOMETIMES ROLL DOWN AND TIMES THEY DON'T. THE LIGHTING ON THE INSIDE OF THE CAR COMES OFF AND ON WITHOUT BEING TURNED ON. HAPPENED ON ITS OWN ANYTIME THE CAR IS STARTED AND CAN'T BE TURNED OFF AT TIMES. THE DASH LIGHTS DON'T WORK SOMETIMES BLINKERS WORK OFF AND ON ANY ELECTRICAL IN THE INSIDE OF JEEP IS MESSED UP. *JB
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, A SUBSTANTIAL AMOUNT OF SMOKE EMITTED FROM THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT AND OCCUPANTS EXITED THE VEHICLE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
THE IN-DASH HEATER/AC BLEND DOOR IS MALFUNCTIONING CAUSING AIR FLOW NOT TO BE PROPERLY DIVERTED BETWEEN LOWER DASH VENTS, DASHBOARD VENTS AND DEFROSTER VENTS. THIS IS CREATING AN UNSAFE CONDITION WHEREBY THE WINDSHIELD WILL NOT CLEAR IN RAINSTORMS AND WILL NOT STAY DEFROSTED IN WINTER DRIVING. A SEARCH ON THE INTERNET AND ALONG WITH DISCUSSIONS WITH A LOCAL DEALER WORKING WITH JEEPS FOR MANY YEARS HAS LED ME TO UNDERSTAND THAT THIS IS A LONG-KNOWN AND VERY COMMON DEFECT WITH JEEP GRAND CHEROKEES. PRICES TO REPLACE THIS BLEND DOOR HAVE RANGED FROM $1000 TO $1500 DUE TO THE FACT THAT THIS IS A VERY LABOR INTENSIVE REPLACEMENT. I CONTACT CHRYSLER ASSISTANCE AND THEY SUGGESTED THAT I CONTACT YOU TO IDENTIFY THIS SAFETY CONCERN SO THAT PERHAPS A TECHNICAL SERVICE BULLETIN (TSB) COULD BE ISSUED AND CHRYSLER WOULD ADDRESS THE DEFECTIVE BLEND DOOR FOR CONSUMERS EXPERIENCING THIS SAFETY ISSUE. *JS
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE FUEL TANK ON THE PASSENGER SIDE OF HER VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INSPECTED THE FAILURE AND STATED THAT THE CONTACT SHOULD NOT DRIVE THE VEHICLE BECAUSE IT WAS A FIRE HAZARD. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
AS I WAS PULLING OUT OF MY DRIVEWAY ON THE MORNING OF TUESDAY, JUNE 5 AND HEARD A LOUD CLICKING SOUND COUPLED WITH A STICKING IN MY STEERING WHEEL AS I TURNED IT TO THE RIGHT. AS I CONTINUED TO MY DRIVE, I NOTICED THE CLICKING AND STICKING ALMOST EVERY TIME I TURNED THE STEERING WHEEL TO THE RIGHT (EVEN ON SLIGHT MOTIONS LIKE WHEN PARALLEL PARKING). I TOOK THE CAR TO THE MECHANIC FOR FEAR THE STEERING WOULD STICK AND I WOULD RAM INTO SOMETHING OR SOMEONE. HE TOLD ME EVERYTHING SEEMED FINE ON THE OUTSIDE (NO SIGNS OF THE TYPICAL WEAR AND TEAR OR ANY OF THE COMMON LEAKAGE PROBLEMS). HOWEVER, HE SAID THIS WAS A SERIOUS PROBLEM AND THE VEHICLE SHOULD NOT BE DRIVEN. AFTER CAREFUL INSPECTION HE FOUND THE INTERIOR OF THE GEARBOX CRACKED. WHEN HE LOOKED UP THE PARTS HE SAW THAT THE 2000 AND 2001 STEERING GEAR HAD BEEN RECALLED AND INSTRUCTED ME TO TALK TO MY LOCAL JEEP DEALER (MY LOCAL DEALER IS THE FIGUEROA LOCATION IN DOWNTOWN LOS ANGELES). WHEN I SPOKE WITH THEM, THEY INFORMED ME MY CAR WAS NOT UNDER THE RECALL PARAMETERS AS IT WAS MANUFACTURED IN DECEMBER 1999. HOWEVER, I WOULD LIKE TO NOTE THAT THIS PROBLEM SEEMS FAR MORE REACHING THAN THE SMALL PARAMETERS OF THE DATES OF THE RECALLS. THE SAME PART (#52088272AD) HAS CAUSED THE SAME HAZARDOUS AND COSTLY PROBLEM (STICKING/BINDING/SEIZING) OVER A SPAN OF TWO YEARS OF JEEPS, 2000 AND 2001. THIS SAME PART WAS USED IN JEEPS IN SUBSEQUENT YEARS AS WELL. *JS
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR LOCKS FAILED. WHEN THE CONTACT ATTEMPTED TO LOCK OR UNLOCK THE VEHICLE WITH THE KEYLESS REMOTE, THE LOCKS WOULD MAKE A LOUD BANGING SOUND. THE FAILURE ONLY OCCURRED WHEN SHE USED THE KEYLESS REMOTE. THE REAR PASSENGER SIDE DOOR WAS JAMMED AND COULD NOT BE OPENED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.
I WAS ON MY WAY TO WORK DRIVING ABOUT 70MPH ON THE FREEWAY. AFTER A COUPLE OF MINUTES MY HOOD OPENED UP ON ITS OWN AND SLAMMED AGAINST MY WINDSHIELD WHICH CAUSED MY WINDSHIELD TO SHATTER. I WAS NEARLY IN MULTIPLE WRECKS WHILE ON THE FREEWAY BECAUSE 90 TO 95% OF MY WINDSHIELD WAS COVERED BY THE HOOD OF MY CAR. THIS WAS BY FAR THE SCARIEST THING THAT I HAVE EVER FACED. I NEARLY LOST MY LIFE ON THE FREEWAY. I AM NOT ABLE TO DRIVE MY JEEP AT THE MOMENT AND HONESTLY PREFER NOT TO DRIVE IT ANYMORE. I STRONGLY FEEL LIKE SOMETHING SHOULD BE DONE ABOUT THIS. NO ONE SHOULD EVER HAVE TO GO THROUGH THIS. *TR
LETTER FROM SENATOR RUBIO ON BEHALF OF CONSTITUENT, RE HIS 2000 JEEP GRAND CHEROKEE *TGW THE CONSUMER STATED HE SAW A REPORT ON THE NEWS ABOUT GAS TANKS EXPLODING IN REAR END COLLISIONS AND WAS CONCERNED FOR HIS SAFETY. *JB
I NOTICED MY DRIVER'S SEAT WOBBLING AND FOUND THAT TWO OF THE BRACKETS THAT HOLD THIS SEAT TO THE FLOOR WERE BROKEN. THE LEFT FRONT BRACKET BROKE ONCE BEFORE BUT IT WAS WELDED ABOUT 2 YEARS AGO. FROM WHAT I'VE SEEN ON THE INTERNET, THERE ARE HUNDREDS, IF NOT THOUSANDS, OF COMPLAINTS REGARDING THIS SAME ISSUE. A RECALL NEEDS TO BE ISSUED AS THIS IS A HUGE SAFETY CONCERN FOR MYSELF AND MY FAMILY AS WELL AS OTHERS WHO OWN JEEP VEHICLES. PLEASE ISSUE A RECALL BEFORE A FATAL ACCIDENT OCCURS. PLEASE LET ME KNOW IF THERE IS ANYTHING FURTHER THAT I NEED TO DO; AND I LOOK FORWARD TO YOUR PROMPT RESPONSE IN THIS REGARD. THANK YOU. *TR
THE MOTORS ON THE FRONT SEATS WERE BROKEN WHEN I BOUGHT IT, AND I NOTICED THAT THE DRIVER'S SEAT SEEMED WOBBLY. SHORTLY AFTER PURCHASING THE JEEP THE DRIVER'S SEAT BRACKETS GOT WORSE, SHIFTING WHEN I GOT IN AND RECENTLY BROKE THROUGH. AFTER THE BRACKET BROKE, THE AIRBAG WARNING LIGHT BEGAN GOING OFF WHEN I GO AROUND A CORNER OR CURVE AND THE SEAT SHIFTS. BEGAN RESEARCHING AND FOUND THIS WAS A COMMON PROBLEM WITH MANY THOUSANDS OF COMPLAINTS. I'VE LEFT INSTRUCTIONS WITH MY FAMILY TO SUE JEEP IF I DIE OR GET SERIOUSLY INJURED IN AN ACCIDENT BECAUSE I CAN'T AFFORD TO BUY A DIFFERENT CAR AND CAN'T SELL THIS JEEP WITH A BROKEN FRONT SEAT. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 45 MPH, WITHOUT ANY WARNING, THE VEHICLE STALLED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE IT WAS TURNED OFF AND THEN BACK ON IN ORDER FOR THE VEHICLE TO FUNCTION PROPERLY. THE FAILURE WAS DIAGNOSED BY A PRIVATE MECHANIC WHO STATED THEY COULD NOT DETERMINE THE CAUSE OF FAILURE BUT ADVISED HER THAT WAS COMMON IN THAT YEAR, MAKE AND MODEL VEHICLE. THIS FAILURE OCCURRED SIX TIMES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 108,200.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BLEND DOOR AND THE RECIRCULATION BLOWER DOOR WERE BOTH DEFECTIVE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 142,000. THE VIN WAS UNAVAILABLE.
REAR HATCH DOOR WON'T LOCK BOTH REAR PASSENGER AND DRIVER SIDE WON'T LOCK UNLOCK DOOR READ REVIEWS MANY PEOPLE WITH THIS VEHICLE HAVING SAME PROBLEMS. *TR
THE SEAT FRAME ON THE DRIVER'S SEAT BROKE, CAUSING THE SEAT TO WOBBLE PRECARIOUSLY WHILE DRIVING. I HAD IT WELDED, BUT IT SUBSEQUENTLY BROKE IN ANOTHER PLACE. BASED ON INTERNET RESEARCH, I REPAIRED THAT BREAK WITH A BOLT AND NUT. SUBSEQUENTLY, THE FRAME BROKE IN ANOTHER PLACE. I ATTEMPTED ANOTHER REPAIR, WITH POOR RESULTS. IT HAS NOW BROKEN AGAIN, IN A FOURTH PLACE. THE SEAT FRAME IS MADE OF RATHER THIN STEEL, NOT AS THICK AS THAT OF A GOOD COOKING POT. THE SEAT HAS NOT BEEN ABUSED OR MISUSED IN ANY WAY, AND I FIND BY INTERNET RESEARCH THAT THIS IS A COMMON PROBLEM. MY MECHANIC DESCRIBED THE SEAT FRAME AS BEING "MADE FROM A SOUP CAN." THIS IS A VERY DANGEROUS SITUATION, AND I HESITATE TO REPLACE IT WITH A (QUITE EXPENSIVE) USED REPLACEMENT, AS I FEAR IT WILL ONLY BREAK AGAIN. *TR
DRIVERS SIDE SEAT BRACKET AT BASE OF SEAT BROKE, THE SEAT IS NO LONGER STABLE, IF INVOLVED IN AN ACCIDENT THE SEAT AND SEATBELT COMBINATION COULD PROVE MORE DANGEROUS THAN THE ACCIDENT ITSELF, IF THE BRACKET BREAKS ALL THE WAY WHILE DRIVING THIS COULD CAUSE A MAJOR ACCIDENT!! I AM JUST LEARNING THAT THIS IS A COMMON PROBLEM. THIS NEEDS A RECALL, VERY DANGEROUS!!! *TR
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE PARKED, THE CONTACT NOTICED THAT THE METAL RAIL FOR THE FRONT DRIVER SIDE SEAT WAS FRACTURED, CAUSING THE SEAT TO SLIDE BACKWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTS. THE CONTACT ADDED A BOLT IN ORDER TO HOLD THE SEAT IN PLACE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
THE RIGHT FWD SEAT TRACK MOUNT HAS BROKEN ITS WELDS. THE DEMOGRAPHICS OF MY FAMILY ARE ALL NORMAL WEIGHT 195 AND UNDER AND THE VEHICLE IS USED MAINLY FOR ON ROAD TRIPS AND BARELY EVER TRAVELS OFF ROAD. DURING A INTERNET SEARCH FOR A REPLACEMENT SEAT TRACK THAT YIELDED NO RESULTS AND A DEALER VISIT WITH A QUOTE OF 400 DOLLAR FIX. I HAVE LOST ANY RESPECT FOR THE MANUFACTURER THAT SEEMS TO CUT CORNERS WHERE THEY CAN PUT THE GENERAL PUBLIC IN DANGER BY THE USE OF THEIR PRODUCT. *TR
THE DRIVER'S SEAT BRACKET OR MOUNT IS BROKEN AND THE SEAT IS SET FACING SLIGHTLY TOWARD THE LEFT PILLAR. IN INVESTIGATING THIS SITUATION WE FOUND THAT BRACKET FAILURE IS A VERY COMMON OCCURRENCE FOR THIS MODEL. THIS IS A HAZARDOUS CONDITION AND WARRANTS A RECALL DUE TO ITS FREQUENCY. THIS IS MY WIFE'S VEHICLE AND SHE IS UNSURE ABOUT WHEN THE FAILURE FIRST OCCURRED. *TR
WHILE DRIVING MY JEEP GRAND CHEROKEE THE DRIVERS FRONT SEAT BEGAN TO ROCK. WHEN I GOT HOME I CHECKED THE SEAT AND FOUND THAT THE METAL FRAME HAD CRACKED IN THREE PLACES. I DID SOME TEMPORARY REPAIRS WHICH DID NOT LAST VERY LONG. I THEN DID SOME RESEARCH AND FOUND THAT MANY OTHER JEEP OWNERS HAD THE SAME PROBLEM. THIS PROBLEM IS A SAFETY HAZARD, AND IS A DANGEROUS. ANY HELP YOU COULD GIVE ME WITH THIS PROBLEM WOULD BE APPRECIATED. I FEEL THAT CHRYSLER SHOULD DO A RECALL FOR THIS PROBLEM. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK WAS HANGING LOWER THAN NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE SKID PLATE THAT HELD THE TANK IN PLACE WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.
THE BRACKET UNDER THE SEAT SNAPPED IN A FEW DIFFERENT PLACES, IT LOOKS LIKE IT WAS BAD WELDING. I FOUND ONLINE THAT MANY PEOPLE HAD THE SAME PROBLEM. I HAVE TRIED TO WELD IT BACK INTO PLACE, BUT IT ONLY BREAKS AGAIN AND AGAIN. IT MAKES MY SEAT VERY UNCOMFORTABLE AND IT USED TO SQUEAK, BUT I FOUND A WAY TO FIX THE SQUEAK ON MY OWN. THE WHOLE SEAT MOVES FORWARD BECAUSE THE BACK IS NOT ATTACHED AT ALL, VERY UNSAFE. *TR
SEAT BRACKET ON DRIVERS SIDE SEAT COMPLETELY BROKE, SEAT WIGGLES AND MOVES. *TR
DRIVER'S SEAT FRAME IS BROKEN, NOT DUE TO ABUSE OR ANY USE OUTSIDE OF NORMAL USE. *TR
AIR BAG LIGHT STARTED TO COME ON AND OFF INTERMITTENTLY. ON THE SECOND DAY IT CAME ON AND STAYED ON. ON THE SECOND DAY I ALSO NOTICED NO HORN AND NO CRUISE CONTROL. ALL INDICATIONS ARE THAT IT IS THE CLOCK SPRING. EMAILED CHRYSLER TO SEE IF IT WAS A RECALL OR SAFETY COVERED ITEM. THEY STATED NO THAT THE ENTIRE COST TO REPLACE IT WILL BE MINE $300 PLUS DOLLARS. FROM MY UNDERSTANDING CHRYSLER IS HAVING PROBLEMS WITH A LOT OF CLOCK SPRINGS. I FEEL THEY SHOULD COVER THIS ITEM AS IT IS NOT AN ITEM THAT SHOULD FAIL THAT EASILY. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE FAN FAILED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS WHERE THE FAN WAS REPLACED. THE FAILURE RECURRED AND THE DEALER MADE THREE ATTEMPTS TO DUPLICATE THE FAILURE BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 95,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
THE FRAME ON THE DRIVERS SEAT ON MY 2000 JEEP GRAND CHEROKEE SNAPPED IN HALF WHICH NEEDS REPLACE OR WELDED.. I FEEL IT IS UNSAFE TO DRIVE. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE LIGHT BULB WOULD OVERHEAT THE HOUSING AND MELTED THE AREA WHERE THE CIRCUIT BOARD WAS LOCATED. THE FAILURE RECURRED INTERMITTENTLY ON BOTH THE PASSENGER AND DRIVER SIDES. THE DEALER ADVISED THE CONTACT THAT THE HOUSING WAS CAUSING THE FAILURE AND DID NOT PROVIDE A REMEDY BESIDES REPLACING THE HOUSING, WHICH THE CONTACT STATED WAS DONE TWICE PRIOR TO THE RECENT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE CURRENT MILEAGE WAS 198,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE STALLED WITH WARNING. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, HE WOULD HAVE TO WAIT FOR THE COMPUTER TO REBOOT IN ORDER TO RESTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE TEST DID NOT INDICATE ANY PROBLEMS. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 04V112000 (ELECTRICAL SYSTEM:STARTER ASSEMBLY) BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND WAS OUTSIDE OF THE RECALLED YEAR MODELS. THE FAILURE MILEAGE WAS 104,000.
2000 JEEP WJ GRAND CHEROKEE- HEATER/DEFROSTER PROBLEMS DUE TO BLENDER DOOR BREAKAGE.- REPAIR REQUIRES COMPLETE REMOVAL OF DASH TO ACCESS BROKEN UNIT. COSTLY $1500.00 REPAIR FOR A RELATIVELY SMALL PART - 2 DAYS LABOR (AVERAGE)- SAFETY CONCERN NOT BEING ABLE TO DEFROST ON COLD MORNINGS FOR VISIBILITY. *TR
WE HAVE A 2000 JEEP GRAND CHEROKEE LAREDO. WE BOUGHT THIS CAR FROM FLORIDA IN SEPTEMBER OF 2010. WE HAD IT HERE IN NY FOR 2 DAYS BEFORE THE PROBLEMS STARTED. WE LOST ALL OF OUR GAUGES, ALL OF OUR WARNING LIGHTS COME ON, POWER WINDOWS DONT WORK, POWER MIRRORS DONT WORK, COMMAND CENTER GOES DOWN, DOOR LOCKS WORK INTERMITTENTLY. CHRYSLER JEEP IS VERY UNHELPFUL. WE HAVE PUT THOUSANDS OF DOLLARS INTO THIS PROBLEM AND HAVE SEEN ONLINE THAT A LOT OF OTHER PEOPLE ARE HAVING THIS SAME PROBLEM IN THE YEARS 99-2005. IT IS GIVING US A P1686 CODE AND NO ONE SEEMS TO BE ABLE TO FIGURE OUT THE PROBLEM. *TR
FRONT BRACKET HOLDING DRIVER'S SEAT BROKE. FRONT DRIVER'S SEAT NOW ROCKS FROM FRONT LEFT CORNER TO REAR RIGHT CORNER. DRIVER'S SEAT IS UNSTABLE. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR FRAME WAS RUSTED AND CAUSED THE FRAME TO SEPARATE ON THE REAR PASSENGER SIDE. THE FAILURE CAUSED THE VEHICLE TO BE PULLED INTO THE LEFT LANE WHILE DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE VEHICLE WAS NOT SAFE TO DRIVE DUE TO THE EXTENSIVE CORROSION OF THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 160,000. UPDATED 02/27/12
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH, THE ENGINE UNEXPECTEDLY STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND UPON RESTART THE VEHICLE RESUMED AS NORMAL. THE SIMILAR FAILURE RECURRED TWICE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
THIS VEHICLE DID MUCH LIKE THE PREVIOUS OWNER'S COMPLAINT'S WITH THE DRIVER'S SEAT. I HAD PULLED IN TO A PARKING SPACE AND THE SEAT JUST COLLAPSED. I'M FORTUNATE THAT I WASN'T DRIVING BUT TRYING TO PARK. WHY HAVEN'T NHTSA ENTERED A RECALL ON THIS??? I'M TRYING TO GET THE SEAT WELDED AS I CAN'T AFFORD TO BUY ANOTHER SEAT OR ANOTHER VEHICLE. THIS IS A VERY DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED. AS LONG AS I'VE OWNED CARS I'VE NEVER EXPERIENCED ANY SEAT JUST BREAKING APART LIKE THIS ONE DID. SOMEONE WILL GET KILLED IF THIS HAPPENS WHILE DRIVING. THE FRAME SHOULDN'T GIVE WAY LIKE THIS. IT MUST BE FAILURE ON THE TYPE OF STEEL THAT IS BEING USED ON THE FRAMES. *TR
THE DRIVERS SIDE SEAT BRACKETS THAT HOLD THE SEAT IN PLACE HAVE GIVEN WAY. THE SEAT NOW ROCKS SIDE TO SIDE & FRONT TO BACK. IT NEEDS SOME SERIOUS REPAIR. THIS IS NOT SOMETHING THAT SHOULD HAPPEN DUE TO NORMAL WEAR AND TEAR, BUT IT DID. I HOPE NOTHING WORSE HAPPENS TO THE SEAT AS I TRY TO FIND SOME WAY TO REPAIR IT. ALMOST 3,000 PEOPLE ON ONE WEBSITE ALONE HAVE REPORTED HAVING PROBLEMS WITH THE DRIVERS SIDE SEAT BRACKETS ON JEEP GRAND CHEROKEES. (HTTP://VLANE.COM/POLL/30/2001-JEEP-GRAND-CHEROKEE-HAS-YOUR-DRIVER-SIDE-FRONT-SEAT-BROKEN-ON-THIS-JEEP) THERE REALLY SHOULD BE A SAFETY RECALL REGARDING THIS FAULTING DESIGN & MANUFACTURING. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED DRIVING AT HIGH SPEED ONLY TO HIT A BUMP IN THE ROAD & HAVE THEIR SEAT COMPLETELY BREAK APART FROM THE BRACKETS & END UP LOOKING AT THE CEILING OF THE VEHICLE AFTER THE SEAT FALLS BACKWARDS. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE SHE WAS DRIVING INTERMITTENTLY. SHE NOTICED THAT ALL THE GAUGES ON THE INSTRUMENT PANEL WOULD ALSO DECREASE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 92,000.
THE DRIVER SEAT BROKE IN THE REAR RIGHT CORNER AND FRONT LEFT CORNER AND NOW THE SEAT LEANS BACK AND IS NOT DRIVABLE. *TR
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE CLASSIC. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE IDLING. THE VEHICLE WAS TAKEN TO A PRIVATE MEHCANIC AND THE MECHANIC REPLACED THE CRANK SHAFT POSITIONING SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000 AND THE CURRENT MILEAGE WAS 134,100.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE THE VEHICLE WAS IDLING, HE LIFTED THE HOOD UP AND THE RADIATOR EXPLODED. THERE WAS ANOTHER PERSON ON THE SCENE WHO WAS BURNED ON HIS CHEST AREA AND WAS TAKEN TO THE HOSPITAL. THE DEALER HAD NOT BEEN CONTACTED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 168,000.
I RECENTLY BOUGHT A 2000 JEEP GRAND CHEROKEE LAREDO AND HAVING DONE HOURS OF RESEARCH I AM HAVING THE SAME PROBLEM AS MANY OTHER JEEP OWNERS. MY ALARM IS FAULTY AND OFTEN DOES NOT START, I HAVE NOT BEEN ABLE TO USE VEHICLE IN OVER A WEEK. I HAVE TRIED EVERYTHING JEEP TOLD ME TO DO TO OVERRIDE ALARM, IT DOES NOT WORK. I ALSO HAVE A "QUACK" IN MY DOOR LOCKS. I SUSPECT I WILL NEED A NEW ACTUATOR. I DON'T UNDERSTAND HOW THEIR IS NOT A RECALL ON ANY OF THESE THINGS, I HAVE READ LITERALLY HUNDREDS OF COMPLAINTS ABOUT THE ANTI-THEFT SYSTEMS IN THESE CARS AND IT COSTS ALOT OF TIME, MONEY AND FRUSTRATION TO FIX. I WILL NEVER BUY ANOTHER JEEP NOR WILL I EVER RECOMMEND A JEEP. *TR
ELECTRICAL SYSTEM FAILURE, SOME TIMES TAIL LIGHTS, SOME TIMES BRAKE LIGHTS , SOMETIMES ALL REAR LIGHTS GO AND STAY OUT. HOOD AND TAIL GATE DO NOT STAY UP, RADIO AND SEAT POSITION DO NOT ALWAYS WORK. NOW REAR BLINKERS DO NOT WORK. CAN NOT DRIVE AT NIGHT DUE TO THIS.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WOULD STALL AT DIFFERENT SPEEDS INTERMITTENTLY. AFTER THE VEHICLE STALLED IT MAY OR MAY NOT RESTART IMMEDIATELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
AIRBAG EXHIBITS INTERMITTENT BEHAVIOR. KNOWN CLOCKSPRING DEFECT. *KB
DRIVER SEAT BROKEN RAIL. SEAT STARTED SQEAKING THEN FELL APART COMPLETELY. *TR
2000 JEEP CHEROKEE. UNIT #1 WAS TRAVELING EASTBOUND ON THE OHIO TURNPIKE WHEN THE LEFT FRONT WHEEL CAME OFF. THE WHEEL TRAVELED ACROSS THE ROADWAY AND BOUNCED OVER THE CONCRETE WALL AND STRUCK UNIT#2. *LN ACCORDING TO THE POLICE REPORT, THE LEFT FRONT WHEEL AND TIRE CAME OFF THE VEHICLE, THE LEFT FRONT FENDER AND LEFT FRONT ROTOR WERE DAMAGED AND THE STUDS WERE STRIPPED AND BROKEN OFF. (OHIO TRAFFIC CRASH REPORT # 10-0383-90)*JB
OWN A 2000 JEEP GRAND CHEROKEE LAREDO AND FRONT DRIVERS SEAT CARRIAGE HAS BROKEN DUE TO A POOR DESIGN. STARTED SQUEAKING AND POORLY BUILT METAL FRAME WILL CRACK AND COME LOOSE FROM FOUNDATION LEAVING YOU LOOKING AT THE OVERHEAD WHILE TAKING OFF FROM A GREEN LIGHT. VERY DANGEROUS! DOES SOMEONE NEED TO DIE BEFORE JEEP NOTICES THIS IS A FACTORY PROBLEM AND ISSUE A RECALL FOR THIS POTENTIALLY LIFE AND DEATH ISSUE? *TR
2000 JEEP GRAND CHEROKEE, BLEND DOORS, AND DRIVERS SEAT. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE BEGAN TO OVERHEAT AND SHAKE. THE VEHICLE WAS STOPPED AND TOWED TO AN AUTHORIZED DEALER. THE CONTATC WAS INFORMED THAT THE ELECTRIC COOLING FAN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THAT THE FRONT DRIVER SEAT WOULD CONTINUOUSLY FAIL AND WOULD MOVE INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. THE BRACKETS FOR THE SEAT WERE REPLACED FOUR TIMES BY AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THE FAILURE CONTINUOUSLY RECURRED DUE TO THE WEAKNESS OF THE METAL. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 137,000.
DRIVER'S SEAT MOUNTING BRACKET BROKE ON FRONT LEFT SIDE CAUSING SEAT TO WOBBLE.
I WAS DRIVING MY 2000 JEEP CHEROKEE SPORT ON THE HIGHWAY GOING 55MPH WHEN MY DRIVERS SEAT WENT BACK UNEXPECTEDLY ALMOST CAUSING ME TO GET INTO AN ACCIDENT. (THE PROBLEM WAS THE FRONT FRAME OF THE SEAT JUST SNAPPED, THIS SEEMS TO BE A COMMON ISSUE I HAVE JUST FOUND OUT THAT HAS BEEN GOING ON FOR A WHILE, JEEP SHOULD DO A RECALL ON THESE AS THIS IS VERY DANGEROUS AND I COULD HAVE GOTTEN KILLED). *TR
I HAVE BEEN GETTING THE RUN AROUND FORM CUSTOMER SERVICE AT CHRYSLER. I HAVE A JEEP GRAND CHEROKEE,AND WAS PLANNING ON BUYING ANOTHER. BUT>>> COMMENTS: --------- MY 2000 JEEP GRAND CHEROKEE WITH A 4L ENGINE STALLS WHEN TURNING LEFT IF THE FUEL LEVEL IN THE TANK IS BELOW 1/4. THE VIN NUMBER IS; [XXX] THIS IS VERY DANGEROUS, AND COULD CAUSE A SERIOUS ACCIDENT IF I AM NOT ABLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. LAST WEEK I HAD THE LOCAL DEALER CHECK THE VEHICLE. THEY SAID IF IT WERE THE SENSING UNIT IN THE GAS TANK, IT WOULD BE COVERED UNDER A RECALL. THEY SAID IT WAS THE FUEL PUMP ITSELF, NOT THE SENSOR, AND THEREFORE, I WOULD HAVE TO PAY AROUND $1000.00 TO HAVE THE FUEL PUMP REPLACED. THERE IS NOTHING WRONG WITH THE PUMP, THERE IS SOMETHING WRONG WITH THE PICKUP DEVICE WHENTHE TANK LEVEL DROPS BELOW 1/4, AND THIS HAPPENS OVER A PERIOD OF TIME. I HAVE CHECKED SEVERAL WEB SITES AND FOUND QUITE A NUMBER OF PEOPLE COMPLAINING ABOUT THE SAME SITUATION. I CALLED CHRYSLER TODAY AT 1-800-992-1997 AND WAS TOLD I WOULD HAVE TO SPEAK WITH CUSTOMER SERVICE AT 1-800-853-1403. WHEN I CALLED THIS NUMBER I SPOKE TO A REPRESENTATIVE AND I EXPLAINED WHAT THE PROBLEM WAS AND I WAS TOLD THE VEHICLE WAS TOO OLD FOR THEM TO DO ANYTHING ABOUT IT. I ASKED TO SPEAK TO HIS SUPERIOR, AND WAS DENIED A NAME. WHEN I ASKED FOR A NAME, SHE ASKED "IS ANYTHING ELSE I CAN HELP YOU WITH AND TOLD ME THANKS FOR CALLING. THIS IS NOT AN ANOMALY WITH MY 2000 JEEP GRAND CHEROKEE, ACCORDING TO THE SITES I VISITED, THIS OCCURS FROM 95 AND ON INTO THE 2000 (S) JEEP. THE JEEP DIED ON MY ON A BUSY HIGHWAY AT 1/4 TANK AND I COULD NOT GET OUT OF THE WAS OF TRAFFIC IN SPEEDS OF 70+MPH. I THOUGHT I WAS GOING TO DIE GETTING MY VEHICLE TO THE SHOULDER OF THE ROAD. THIS DEFECT CAN CAUSE DEATH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 25 MPH WHEN THE FRONT DRIVER SEAT BRACKET FRACTURED. THE CONTACT REFERENCED NUMEROUS COMPLAINTS FOUND ONLINE REGARDING THE DRIVER SIDE SEAT BRACKET FOR HIS YEAR, MAKE AND MODEL. THE MANUFACTURER WAS NOT CONTACTED NOR WAS THE VEHICLE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 215,000.
REAR TAILLIGHTS STOP WORKING, CONTACTS DETERIORATE AND BURN. THIS IS A SERIOUS PROBLEM BECAUSE TAILLIGHTS WILL GO OUT WITHOUT WARNING TO DRIVER AND CAN CAUSE AN ACCIDENT OR THE DRIVER TO BE TICKETED BY LAW ENFORCEMENT FOR FAULTY EQUIPMENT RELEASED BY JEEP. TAILLIGHTS HAVE TO BE REPLACED. *TR
FRONT DRIVER SEAT BRACKET (LEFT SIDE) HAS BROKEN, AND THE BACK OF THE SEAT, RIGHT SIDE IS BROKEN WHICH MAKES THE SEAT LEAN TO THE RIGHT. TRIED TO WELD AND NOW THE FRONT PART OF THE BRACKET HAS COMPLETELY BROKEN OFF. *TR
FRONT DRIVER'S SIDE SEAT FRAME HAS CRACKED AND IS NOW COMPLETELY SEPARATED FROM THE FLOORBOARD. I HAVE HAD IT REPAIRED ONCE ALREADY BY WELDING THE SEAT BACK TOGETHER. CLEARLY, WITH THE NUMBER OF COMPLAINTS ABOUT THIS EXACT PROBLEM ON THE INTERNET, THERE IS IN ISSUE. *TR
VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER BROKEN. *TR
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED ACCORDING TO RECALL 02V104000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM: INJECTORS). THE CONTACT STATED THAT AFTER THE REPAIR, THE VEHICLE BEGAN MAKING A SQUEALING NOISE WHEN SHE LIFTED HER FOOT OFF THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE BEGAN TO BECOME WARM. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THEY COULD HEAR THE NOISE BUT COULD NOT DETERMINE FROM WHERE IT WAS COMING. THE FAILURE MILEAGE WAS 148,000 AND THE CURRENT MILEAGE WAS 152,000.
I WAS DRIVING DOWN THE ROAD AT ABOUT 40 MPH AND MY SEAT STARTED TO WOBBLE. I STOPPED THE VEHICLE AND LOOKED AT THE SEAT. THE SEAT BRACKET HAD BROKEN. THERE WAS NO KNOWN STRAIN ON THE SEAT AND NO ACCIDENT. I'M STILL AT WORK SO I HAVEN'T BEEN ABLE TO TRY AND FIND REPLACEMENT PARTS YET. A FEW MONTHS AGO A COWORKER WITH THE SAME VEHICLE HAD HIS SEAT BREAK COMPLETELY AND HE ENDED UP LAYING DOWN IN THE CAR. *TR
2000 JEEP GRAND CHEROKEE .. DRIVER AND PASSENGER SEATS BROKE FROM BOTTOM BRACKETS ... VERY DANGEROUS. MY DRIVER AND PASSENGER SEATS ARE UNATTACHED TO THE FLOOR AND ARE LOOSE ...THERE ARE ALOT OF COMPLAINTS ON THIS MODELS! *TR
DRIVER SEAT FRAME BROKEN. REGULAR DRIVING JUST SNAPPED TEMPORARY FIX WITH A C CLAMP. NOT SAFE, WHAT GOOD IS HAVING A SEAT BELT ON IF YOUR SEAT IS NOT SECURE? *TR
DRIVERS SEAT FRAME AND SEAT BROKEN.
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE STALLED. UPON RESTART THE VEHICLE OPERATED AS NORMAL. THE CONTACT ALSO STATED THE VEHICLE WOULD INTERMITTENTLY STALL WHILE DRIVING AT LOWER SPEEDS. THERE WERE NO DIAGNOSTIC TEST PERFORMED ON THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 135,000.
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT ADJUSTER FAILED. THE SEAT SHIFTED WHILE HE WAS DRIVING 55 MPH AND HE LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE ADJUSTER NEEDED TO BE REPLACED BUT THE PART WAS BACKORDERED. THE FAILURE MILEAGE WAS 150,000.
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SURGED FORWARD UNTIL THE CONTACT TURNED OFF THE IGNITION. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 150,000. THE VIN WAS UNAVAILABLE.
I BOUGHT A 2000 JEEP GRAND CHEROKEE AND THE PASSENGER SIDE DOESN'T BLOW WARM AIR IT BLOW COLD AIR AND DON'T DEFOG MY PASSENGER SIDE DOOR WHEN IM DRIVING. I LIVE IN PENNSYLVAINA ITS COLD UP HERE AND IT SNOWS. I AM A SINGLE MOM AND HATE TO HAVE TO DRIVE MY DAUGHTER AROUND IN A COLD JEEP ALSO AN UNSAFE ONE WHEN MY HEATER DON'T DEFROST THIS SIDE OF MY JEEP THIS IS A COMMON PROBLEM AND IT SHOULD BE RECALLED TO BE FIXED. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED RANDOMLY. THE FAILURE WOULD OCCUR WHEN THE STEERING WHEEL WAS TURNED TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE DEALER STATED THE CLOCK SPRING IN THE AIR BAG NEEDS TO BE REPLACED. THE CONTACT HAS NOT CALLED THE MANUFACTURER. THE CONTACT WAS CONCERNED WITH THE SAFETY ISSUE INVOLVED. THE FAILURE MILEAGE WAS 110,000.
THE DRIVER'S SIDE SEAT IN MY 2000 JEEP GRAND CHEROKEE, GOT WOBBLY AND EVENTUALLY BROKEN ONE SIDE OF THE RAILS TO THE POINT WHERE THE SEAT HAS BECOME DANGEROUSLY WOBBLY AND UNCOMFORTABLE TO SIT IN. *TR
2000 JEEP GRAND CHEROKEE LAREDO , I WAS DRIVING TO WORK 80 MPH ON THE HIGHWAY AND ALL THE SUDDEN MY SEAT DRIVER BROKE I NEARLY CRASHED I SPUN THREE TIMES BEFORE COMING TO A STOP...... TWO DAYS LATER MY BOTHERS DRIVER SEAT BROKE. I DID SOME RESEARCH ONLINE AND THIS IS A SYSTEMIC PROBLEM. I AM EVEN CONSIDERING LEGAL ACTION. I COULD HAVE DIED, TRY TO EXPLAIN THAT TO MY WIFE THAT I DIED BECAUSE THE DRIVER SEAT BROKE. *TR
NO EVENT CAUSED THIS FAILURE . CAR HAS NOT BEEN IN ACCIDENT OR MISUSED EVER. THE DRIVERS SEAT BROKE FREE FROM THE SLIDERS. METAL ACTUALLY RIPPED AROUND BOLTS. CAUSED SEAT TO FALL BACKWARD AS I WAS DRIVING. CURRENTLY HAVE SEAT CLAMPED TO SEAT BRACKET AS I LOOK FOR NEW ONES. JEEP SWEARS ITS NOT A BIG PROBLEM AS IT MADE MILLIONS OF GRAND CHEROKEES. SEATS CAN'T BE FOUND IN JUNK YARDS AND THOUSANDS OF COMPLAINTS ONLINE. I WONDER HOW MANY HAVE BEEN INJURED OR DIED BECAUSE OF ACCIDENTS CAUSED BY SEAT FAILURE. GUESS ITS HARD TO TELL AS I AM SURE FAILURE OF SEAT BLAMED ON ACCIDENT MOST OF TIME. *TR
2000 JEEP GRAND CHEROKEE DRIVER SEAT FRAME BROKE. BEGAN WOBBLING THEN CRACKED WHILE I WAS DRIVING THE VEHICLE CAUSING THE SEAT TO FALL FORWARD THEN BACKWARDS. *TR
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO 4X4. ABOUT A YEAR OR MORE AGO, MY FRONT DRIVER'S SEAT BEGAN TO "WOBBLE"... IT WAS ONLY A VERY MINUSCULE AMOUNT AT FIRST, BUT HAS GRADUALLY INCREASED IN SEVERITY AND IS NOW A COMPLETELY BROKEN SEAT. THE LEFT SIDE OF THE DRIVER'S SEAT CAN COMPLETELY BE LIFTED UP ON ITS SIDE AND IS FULLY DETACHABLE. THE BRACKETS AND SEAT MOUNT UNDER THE SEAT HAVE BROKEN COMPLETELY AND THE METAL IS SNAPPED. THIS IS A VERY SERIOUS PROBLEM AS THE DRIVER SEAT MAY COMPLETELY DETACH SPORADICALLY DURING OPERATION. VISITING A BODY SHOP AT THE BEGINNING OF 2010 I WAS TOLD THAT REPLACING THE SEAT WOULD COST AT LEAST $500.00 AND THAT THE MOST COST EFFICIENT METHOD WOULD BE TO CONSIDER A REPLACEMENT SEAT FROM THE JUNK YARD. AS I BEGAN SEARCHING AROUND FOR SEATS, I BEGAN TO NOTICE A VERY STRANGE PATTERN: ALL THE JEEP'S WITH MY MAKE AND MODEL FROM ABOUT 1999 TO AT LEAST 2003 OR 2004 HAD THEIR FRONT SEATS ALREADY MISSING WITHIN A MATTER OF DAYS UPON THEIR INITIAL ARRIVAL TO THE JUNK YARD. IT WAS ALMOST IMPOSSIBLE TO FIND A DRIVER'S SEAT THAT WOULD FIT MY MAKE AND MODEL BECAUSE OTHERS AROUND THE COUNTRY WERE. CONFRONTED WITH THIS IRONY, I BEGAN TO SEARCH ONLINE FOR REMEDIES TO MY ISSUE AND TO SEE IF OTHER CONSUMERS HAD FACED SIMILAR PROBLEMS WITH THEIR JEEPS. I WAS ASTONISHED AND DEEPLY DISTURBED TO FIND THEIR WAS A WEB PAGE FILLED WITH COMMENTS FROM OTHER CONSUMERS EXPERIENCING THE SAME EXACT ISSUE WITH THE DRIVER'S SEAT AND IN SOME CASES, THE DRIVER'S SEAT HAD DETACHED DURING VEHICULAR OPERATION (FOR EXAMPLE, WHILE MAKING RIGHT TURNS). THESE COMMENTS DATED BACK TO 2007 AND MAJORITY OF THEM, IF NOT ALL, DEALT WITH JEEP GRAND CHEROKEE LAREDOS FROM THE YEAR 2000. THIS IS A MAJOR PROBLEM AND THERE IS A PROVEN TRACK RECORD OF THIS SEAT DEFECT. THE NUMBER OF CASES IS TOO LARGE TO BE IRONY. PLEASE ADVOCATE FOR A RECALL ON BEHALF OF CONSUMERS WHO ARE FACING THIS.
WHILE DRIVING MY 2000 JEEP GRAND CHEROKEE, THE JEEP JUST STALLS. THIS HAS HAPPEN 3 TIMES IN THE LAST 3 MONTHS. ONCE WHILE ON THE HIGHWAY. A SAFETY PROBLEM. ONCE IT SITS FOR AWHILE IT WILL START AGAIN. *TR
200 JEEP CHEROKEE SPORT BLEND DOOR FAILURE CAUSES HEAT AND AC TO STOP WORKING. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE DRIVER SEAT FRACTURED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE MECHANIC REFERRED THE CONTACT TO THE DEALER. HE THEN CALLED THE DEALER AND WAS ADVISED THAT THE DRIVER SEAT WOULD NEED REPLACING. THE MANUFACTURER WAS NOT CONTACTED TO REPORT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 85,000.
THIS REPORT IS BEING SUBMITTED BY A CHILDREN'S HOSPITAL ON BEHALF OF A PATIENT FAMILY. A 10 YEAR OLD PATIENT WAS RIDING IN THE BACK SEAT OF A 2000 JEEP CHEROKEE WHEN FAMILY WAS INVOLVED IN A CRASH AT APPROXIMATELY 60 MPH. PATIENT AND FAMILY REPORT THAT THE SEAT BELT IN HER SEATING POSITION 'POPPED' OPEN AT THE BUCKLE AT THE TIME OF IMPACT. ACCORDING TO PATIENT AND FAMILY THE SEAT BELT WAS PROPERLY BUCKLED PRIOR TO THE CRASH. PATIENT SUSTAINED INJURIES REQUIRING HOSPITALIZATION THAT ARE NOT EXPECTED TO RESULT IN LONG TERM DISABILITY. PATIENT'S 4 YEAR OLD SIBLING WAS ALSO BUCKLED IN A BOOSTER SEAT IN THE BACK SEAT; THIS SEATBELT REMAINED BUCKLED AND THE SIBLING WAS UNINJURED. *TR
NO DEFROST OR HEAT ON PASSENGER SIDE OF VEHICLE, CANNOT SEE THRU PASSENGER SIDE OF WINDSHEILD WHEN ICED OR FOGGGED UP. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE FRONT PASSENGER SIDE DEFROST FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT THE HEAT BLENDER DOORS WERE BROKEN AND WERE NOT COVERED UNDER WARRANTY NOR WERE THERE ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000.
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE STOPPED, THE CONTACT HEARD A LOUD BANG. THE CONTACT PULLED OVER AND NOTICED THAT THE FAN BLADE FOR THE MOTOR HAD SHATTERED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 06V199000 (ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN). THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.
SEAT BRACKETS UNDER DRIVER SEAT HAVE BROKEN, WHICH CAUSES SEAT TO MOVE WHEN GOING AROUND BENDS, GETTING IN AND OUT OF SEAT. THE WAY THE BRACKET HAS BROKEN, THE SEAT CAN PHYSICALLY BE LIFTED UP OFF THE FLOOR. WE REMOVED THE SEAT, THERE IS ONLY 1 OF THE 4 BRACKETS NOT BROKEN, SO IF THE LAST ONE WOULD BREAK THE SEAT COULD TIP OVER OR FALL BACKWARDS OR FORWARDS. IF YOU WOULD GO AROUND A BEND, YOU WOULD EITHER HIT UP AGAINST THE DOOR OR AGAINST THE CONSOLE DEPENDING ON WHICH DIRECTION YOU TURN. IF YOU WOULD HAVE TO SLAM ON THE BRAKES THE SEAT WOULD FLY FORWARD INTO THE STEERING WHEEL. WE HAVE FIXED THE SEAT ONCE BY REWELDING THE BRACKETS, AND THEY BROKE AGAIN, SO WE NOW HAVE COMPLETELY REPLACED THE SEAT WITH A SEAT FROM A DIFFERENT JEEP. AFTER THE INITIAL REPAIR, IT TOOK ABOUT A YEAR FOR IT TO BREAK AGAIN. *TR
HEATER BLEND DOORS BROKE NO HEAT ON DRIVERS SIDE, POWER WIRES FRAYED AND PLUG STARTING TO MELT FOR HEATER POWER
WIRING UNDER DASH THAT RUNS HEATER GETTING HOT MELTED BOX THAT CONTAINS ELECTRIC WIRES. *TR
LITTLE TO NO HEAT. MAINLY I AM GETTING VERY LITTLE HEAT FROM THE PASSENGER SIDE (NOT BLOWING LIKE DRIVERS SIDE AND DRIVERS SIDE AS WELL AS PASSENGER SIDE NOT HEATING AS IT SHOULD. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT WAS SITTING IN THE VEHICLE WHEN HE HEARD A NOISE IN THE DRIVERS SEAT. WHEN HE STARTED DRIVING, THE SEAT BEGAN WOBBLING OUT OF CONTROL. WHEN HE INSPECTED IT, HE NOTICED TWO CRACKS IN THE SEAT FRAME. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE DEALER AND WAS TOLD THAT THEY HAD TO REPAIR THE ENTIRE FRAME. THE MANUFACTURER WAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 150,000.
IN 2007, MY REAR TAIL LIGHTS STOPPED WORKING. THEY WOULD NOT WORK IF THE HEAD LIGHTS WERE TURNED ON. HOWEVER IF THE HEAD LIGHTS WERE OFF THE REAR TAIL LIGHTS WERE WORKING. THERE IS NO WARNING LIGHT THAT INFORMS YOU OF THIS FAILURE AND SO IT WAS NOT UNTIL I WAS STOPPED BY THE POLICE THAT I WAS EVEN AWARE OF THE PROBLEM. I GOT THE REAR LIGHTS REPLACED, NOT KNOWING THEN THAT THIS WAS A COMMON PROBLEM. HOWEVER, NOW THREE YEARS LATER, THE LIGHTS HAVE FAILED AGAIN. SAME EXACT PROBLEM. NO WARNING LIGHTS, IT JUST SO HAPPENED A FAMILY MEMBER SAW THAT MY LIGHTS WERE OUT. THE REPLACEMENT PARTS ARE EXPENSIVE AND OBVIOUSLY THIS IS A COMMON PROBLEM KNOWN BY JEEP/CHRYSLER.
DRIVERS SEAT APPARENTLY CRACKS, STARTS SQUEAKING, WOBBLES AND THEN BREAKS. I HAVE TAKEN IT TO BE WELDED THREE TIMES NOW AND EACH TIME IT LASTS FROM A COUPLE OF MONTHS TO A COUPLE OF YEARS BEFORE THE PROBLEM OCCURS AGAIN. IT HAS NOW BROKEN FOR THE FORTH TIME. ELECTRIC SEAT MOTOR ALSO FAILS TO LIFT THE SEAT UNDER ITS OWN POWER WITHOUT HELPING BY PULLING THE SEAT FORWARD WHILE SELECTING THE SEAT FORWARD POSITION ON THE SEAT MOTOR CONTROL. *TR
WITHOUT ANY PRIOR SIGNS, THE FRAME ON THE UNDERSIDE OF THE FRONT SEAT MY 2000 JEEP GRAND CHEROKEE BROKE. IT APPEARS THAT THE METAL NEAR THE BOLT WAS WEAK AND SIMPLY SNAPPED. AFTER SEARCHING ONLINE, IT APPEARS THAT THIS IS A COMMON PROBLEM. FORTUNATELY I HAVEN'T HAD THE PROBLEM WITH THE SEAT TURNING INTO A ROCKING CHAIR YET BUT I FEAR THAT IT IS INEVITABLE. THIS VEHICLE HAS LESS THAN 50,000 MILES ON IT AND HAS NEVER BEEN USED FOR ANYTHING MORE THAN NORMAL EVERYDAY DRIVING. I FIND IT DISGUSTING THAT THE MANUFACTURER HAS NOT DONE A RECALL ON AN ISSUE THAT RANGES FOR A NUMBER OF MODEL YEARS AND IS INSTEAD FORCING US TO PAY TO MAKE OUR CARS MINIMALLY SAFE. WHEN YOU PURCHASE A CAR, YOU DON'T EXPECT THE METAL IN IT TO JUST BREAK! *TR
I RECENTLY PURCHASED THIS VEHICLE AND THE DRIVERS SIDE HAS NO HEAT, DUE TO THE BLEND DOOR MALFUNCTIONING. *TR
2000 JEEP GRAND CHEROKEE LTD. IS RIDDLED WITH SAFETY PROBLEMS. CHIEF AMONG THEM IS THE DRIVERS SIDE SEAT FRAME. BOTTOM PART OF THE SEAT FRAME HAS BUSTED IN SEVERAL PLACES. THIS IS A SERIOUS MATTER AND DAIMLER/CHRYSLER SHOULD BE HELD ACCOUNTABLE. NEW SEATS ARE NOT EASY TO FIND AND IF YOU CAN FIND ONE THE PRICE IS ASTRONOMICALLY OUTRAGEOUS. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING UNDER NORMAL CONDITIONS, THE DRIVER SIDE SEAT FRAME FRACTURED. THE CONTACT STATED THAT THE SEAT WOULD FEEL LOOSE FOR SOME TIME BEFORE FRACTURING. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000. UPDATED 01/13/11*LJ THE CONSUMER BELIEVED THE FAILURE WAS DUE SOLELY DUE TO INADEQUATE MATERIAL USED IN THE MANUFACTURING OF THE SEAT FRAME AND MOUNT ASSEMBLIES. THE CONSUMER WAS INFORMED THE MOUNT WAS NO LONGER AVAILABLE FROM CHRYSLER. UPDATED 01/25/11. *JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, APPROACHING A TRAFFIC STOP SIGNAL, THE FRONT DRIVER SEAT ABRUPTLY MOVED IN THE BACKWARD POSITION WITHOUT ASSISTANCE. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD AND INSPECTED. THE CONTACT STATED AN UNKNOWN PART DISENGAGED UNDERNEATH OF THE SEAT. THE VEHICLE RESUMED WITH CAUTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. UPDATED 02/03/11*LJ THE CONSUMER STATED THE FRONT DRIVER'S SIDE SEAT BROKE. THE STEEL BRACKET WHICH ATTACHED THE SEAT TO THE FRAME SNAPPED AND BROKE. UPDATED 03/17/11
THE TABS THAT HOLD MY DRIVER'S SIDE SEAT TO THE TRACK ASSEMBLY ON MY 2000 JEEP GRAND CHEROKEE LAREDO HAVE COMPLETELY BROKEN. THE DEALERSHIP QUOTED $500+ TO FIX THEIR FAULTY PRODUCT. THE INCIDENT HAPPENED WHILE MERGING ONTO I-75 NEAR ATLANTA AND I WOUND UP LAYING IN MY BACK SEAT. I KNOW THAT I AM NOT ALONE IN THIS ISSUE AS I HAVE CHECKED SEVERAL FORUMS AND JUNK-YARDS ALL OF WHOM REPORT THE IT AS A COMMON OCCURRENCE. CHRYSLER'S CHOSEN VIEWPOINT OF NOT FIXING A SEVERE SAFETY CONCERN IS UNACCEPTABLE. *TR
THE METAL FRAME HOLDING THE DRIVER'S SEAT IN PLACE BROKE IN TWO PLACES. *TR
I OWN A 2000 JEEP GRAND CHEROKEE WITH SAFETY RECALL #F25 (ELECTRIC FAN). ON OCTOBER 20, 2010, I WENT TO THE AUTO REPAIR SHOP DUE TO A COOLANT LEAKAGE. THE REPAIR SHOP INSPECTED THE VEHICLE AND NOTICED THE LEAK WAS CAUSED BY A DAMAGED RADIATOR DUE TO THE ELECTRIC FAN BREAKING INTO PIECES AND CAUSING THE LEAKAGE. I PAID THEM $259.00 FOR THE NEW RADIATOR. I WAS INFORMED OF THE SAFETY RECALL AND I DECIDED TO GO TO THE RIVERDALE CHRYSLER JEEP LOCATED AT 5869 BROADWAY BRONX NY 10463. AFTER A GENERAL INSPECTION THEY NOTICED THE SHROUD WAS ALSO DAMAGED AND REFUSED TO REPAIR/REPLACE STATING THAT IT WAS NOT COVERED. I AM REQUESTING FULL COVERAGE OF ALL RELATED PARTS AND LABOR AS THIS WAS CAUSED BY THE FAN FAILURE. I AM FURTHER REQUESTING A REIMBURSEMENT FOR THE COST OF THE NEW INSTALLED RADIATOR AND I CAN FURNISH A RECEIPT AS PROOF. THE PARTS DEPARTMENT EMPLOYEE HANDLING MY VEHICLE IS [XXX] EMPLOYEE [XXX]TEL# 718 548-3400 EXT#305. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). [XXX]*TR
THE DOOR LOCKS ON MY 2000 JEEP GRAND CHEROKEE ARE NOT FUNCTIONING. ALL OF THEM MAKE A LOUD "QUACK" NOISE WHEN I TRY TO UNLOCK OR LOCK THE CAR WITH THE REMOTE ENTRY OR FROM THE DOOR. THE REAR HATCH CAN NO LONGER BE OPENED AND BOTH PASSENGER DOORS HAVE TO BE UNLOCKED MANUALLY. THE DRIVER DOORS HAVE TO BE LOCKED MANUALLY. I HAVE BEEN RESEARCHING THIS ISSUE AND FOUND HUNDREDS OF ONLINE BLOGS ABOUT THIS PROBLEM. I CONTACTED MY JEEP DEALERSHIP AND THE REFUSE TO DO ANYTHING ABOUT IT. DOES SOMEONE HAVE TO BE INJURED OR WORSE IN ORDER FOR JEEP TO STEP UP AND FIX THEIR WRONG DOING? I AM HOPING YOU CAN DO SOMETHING ABOUT THIS ISSUE. THANK YOU *TR
ABOUT SIX MONTHS AGO, I HEARD A SNAP AND FELT THE RIGHT SIDE OF MY DRIVER'S SEAT IN MY 2000 JEEP GRAND CHEROKEE LAREDO BECOME LOOSE AND WOBBLE. TODAY, 10/17/ 2010, AS I EXITED MY JEEP I HEARD ANOTHER SNAP AND DISCOVERED THAT THE BOLTS CONNECTING MY SEAT TO THE VEHICLE HAD BROKEN. THE SEAT IS COMPLETELY DISCONNECTED FROM THE VEHICLE. I WEIGH 185 LBS AND HAVE BEEN THE OWNER OF THE VEHICLE SINCE AUGUST 2004. THE SAFETY ISSUE HAS NOT YET BEEN REPAIRED. IF THERE WERE AN ACCIDENT, IT IS POSSIBLE THAT I ALONG WITH THE SEAT COULD BE EJECTED FROM THE VEHICLE. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CLOCK SPRING FAILED WHICH CAUSED THE CRUISE CONTROL, RADIO AND HORN TO FAIL AS WELL. THE DEALER CONFIRMED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.
DRIVERS SEAT FRAME IS BROKEN. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEATBELTS DON'T RETRACT. HE ALSO EXPERIENCED FAILURES WITH THE FOG LIGHT AND THE COOLING FAN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING WITH THE COOLING FAN FAILURE AND THE MECHANIC REPLACED THE RADIATOR; BUT, THE FAILURE WASN'T CORRECTED. REPORT 19961050 WAS FILED WITH THE MANUFACTURER WHO STATED THAT THE VEHICLE WASN'T INCLUDED IN RECALL 06V199000 ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN AND THEY WOULD REIMBURSE HIM FOR THE REPAIRS. THE VEHICLE WASN'T REPAIRED. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 94,000.
ALL 1999-2002 GRAND CHEROKEE WJ MODELS BUILT THROUGH MAY 10, 2002 CAME EQUIPPED WITH BRAKE CALIPERS MADE BY TEVES. THEY ARE BLACK IN COLOR WITH AN OPEN-SIDED BRACKET DESIGN. DUE TO POOR CALIPER CENTERING, THE TEVES CALIPERS CAUSED THE ROTORS TO WARP, A PROBLEM THAT HAS PLAGUED GRAND CHEROKEES. AT THE VERY END OF THE 2002 MODEL YEAR, JEEP CHANGED TO "FULLY-CLOSED" STYLE CALIPERS DESIGNED BY AKEBONO. TO ADDRESS THE WARPED ROTOR PROBLEM JEEP ISSUED A TSB, #05-003-02. WE BELIEVE IT SHOULD BE A FULL RECALL DO TO THE MAJOR WHEEL SHAKE TO THE POINT OF THE DRIVER ALMOST LOOSING CONTROL OF THE SUV DO TO THIS VIBRATION. JEEP HAS LONG KNOWN ABOUT THIS ISSUE & WAS SUED IN A CLASS ACTION LAW SUIT WHICH THEY SETTLED THE PROBLEM IS EXCESSIVE ROTOR THICKNESS VARIATION GENERATED BY POOR CALIPER CENTERING. THIS CAUSES STEERING WHEEL SHAKE. GRAND CHEROKEE BRAKES UP THROUGH MAY 10TH 2002 WERE DESIGNED BY TEVES. SAME BRAKES USED ON BMW & FORD EXPEDITION BUT THE GRAND CHEROKEE WAS THE FIRST TO USE A TWIN PISTON CALIPER DESIGN. CHRYSLER WANTED TWIN PISTONS BECAUSE OF THE WEIGHT OF THE VEHICLE. THE CALIPER SPRING CAUSES THE INBOARD PAD TO DRAG. IT TAKES A LOT OF HEAT (CHERRY RED) TO WARP ROTORS, SO THE MAIN CAUSE OF ROTOR VARIATION IS NOT HEAT BUT UNEVEN WEAR. *TR
MY 2000 JEEP GRAND CHEROKEE WITH 90,000 MILES HAS HAD PROBLEMS WITH DEFROSTING AND HEATING FOR THE PAST YEAR. WHEN IT IS COLD OR RAINY THE WINDSHIELD WILL NOT CLEAR NOT MATTER WHAT SETTINGS I USE. I GET SNOW AND ICE ACCUMULATING ON MY FOGGY WINDSHIELD AND I AM FORCED TO PULL OVER IN DANGERS CONDITIONS AND SCRAP MY WINDOWS. RECENTLY MY HEAT HAS STOPPED WORKING ON THE DRIVERS SIDE AND I LOOKED FOR INFORMATION ONLINE AND FOUND NUMEROUS FORUMS WITH THOUSANDS OF PEOPLE HAVING THE SAME PROBLEMS WITH THEIR JEEP GRAND CHEROKEES. PEOPLE HAVE COMPLAINED FOR YEARS TO THE DEALERSHIP AND DAIMLER CHRYSLER ONLY TO BE TOLD IT WAS A COMFORT ISSUE NOT A SAFETY ISSUE. IT IS S SERIOUS SAFETY ISSUE AND I FEEL THIS NEEDS TO BE LOOKED INTO BEFORE SOMEONE DOES GET HURT OR WORSE. THEY ARE AWARE OF THE PROBLEM AND THE DEALERSHIPS ARE WILLING TO CHARGE THOUSANDS OF DOLLARS TO 'FIX' PROBLEMS BUT IT SHOULD BE RECALLED BECAUSE THEY NEVER FIX THE PROBLEM AND CUSTOMERS ARE TAKING UNNECESSARY RISKS TO DRIVE THEIR SUV'S (SPORTS UTILITY VEHICLES, IRONICALLY) WITHOUT HEAT, DEFROST AND/OR COOLING. PLEASE TAKE THIS COMPLAINT SERIOUSLY AND LOOK AND SEE HOW MANY OTHER SIMILAR COMPLAINTS YOU HAVE GOTTEN ON THE SAME ISSUES WITH THESE CARS. I CAN NOT AFFORD TO BUY A NEW CAR AND I DO NOT WANT TO OUT MYSELF AND MY FAMILY AS WELL AS OTHERS AT RISK BECAUSE ONE COMPANY IS NOT RESPONSIBLE ENOUGH TO FIX SUCH A BLATANT SAFETY ISSUE. THANK YOU *TR
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT WHENEVER THERE WAS MOISTURE IN THE AIR, THE BRAKES BECAME RESISTANT AND JOLTED THE VEHICLE. THE VEHICLE WOULD COME TO A SUDDEN STOP; HOWEVER, SHE FELT THAT SHE WOULD HIT THE WINDSHIELD IF SHE DID NOT HAVE A SEAT BELT ON. SHE NOTICED THE FAILURE EVERY TIME THERE WAS MOISTURE IN THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO REFERRED HER TO NHTSA. THE CURRENT MILEAGE WAS APPROXIMATELY 126,000. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
2000 JEEP CHEROKEE SPORT AIRBAG WARNING LIGHT ILLUMINATES RANDOMLY AND REPEATEDLY. NOT RELATED TO ACTUAL AIRBAG DEPLOYMENT. IT MAY RENDER AIRBAG UNUSABLE. DANGEROUS CONDITION. COMMON CONSUMER COMPLAINT. ALL PASSENGER WINDOW ACTUATOR SWITCHES ARE UNUSABLE. WINDOWS WILL ONLY WORK AT DRIVER PANEL. SAFETY ISSUE IF PASSENGERS HAVE TO OPEN WINDOWS.VERY COMMON CONSUMER COMPLAINT. OBD ERROR CODES ARE INACCURATE (ESPECIALLY WHEN APPLYING TO EMISSION CONTROL SYSTEMS P0441, P0442). DIAGNOSIS OFTEN LEAD TO UNNEEDED REPAIRS AND COSTLY REPLACEMENT OF SENSORS AND COMPUTER WITHOUT CAUSE. COMMON CONSUMER COMPLAINT. DRIVER SEAT SUPPORT STRUCTURE BREAKS. EVEN WHEN DRIVEN ONLY IN ORDINARY DRIVING CONDITIONS AND NOT STRESSED UNUSUALLY. MUST BE REWELDED OR REPLACED. SEAT IS NO LONGER STRUCTURALLY SAFE. COMMON CONSUMER COMPLAINT ALL OF THESE ARE DESIGN ISSUES AND NOT SERVICE/MAINTENANCE RELATED. *TR
THE BRACKET OF MY SEAT FRAME THAT HOLD ON MY SEAT OF MY GRAND CHEROKEE LAREDO 2000 BROKE, ALL THREE OF THEM ARE BROKEN, I FELT SOMETHING OFF WITH THE SEAT BUT NEVER SAW ANYTHING, AND TODAY THE SEAT GOT OUT OF PLACE COMPLETELY ALMOST CAUSING ME TO GET INTO AN ACCIDENT, I CHECK ON THE INTERNET AND THERE'S A LOT OF PEOPLE WITH THE SAME EXACT PROBLEM. THIS IS A SAFETY CONCERN!! *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE BRAKE LIGHTS WERE REPLACED HOWEVER, THE CONTACT WAS STILL EXPERIENCING THE FAILURE. THE FAILURE MILEAGE WAS 127,000 AND THE CURRENT MILEAGE WAS 128,000.
I HAVE A 2000 JEEP GRAND CHEROKEE WHICH I'VE HAD FOR ABOUT 7 YEARS NOW. ABOUT 6 MONTHS AGO, THE BRACKET ON MY DRIVERS SIDE FRONT SEAT BROKE. I REPLACED IT AND ABOUT TWO MONTHS LATER THE METAL SEAT FRAME ON THE SAME SIDE BROKE AND I'M IN THE PROCESS OF LOOKING FOR REPLACEMENT. APPARENTLY FROM WHAT I'VE GATHERED ONLINE THROUGH NUMEROUS WEBSITE, THIS IS A VERY COMMON PROBLEM WITH THE JEEP. POOR QUALITY...VERY UNSAFE. *TR
A FEW MONTHS AGO I NOTICED THE DRIVERS SEAT OF MY 2000 GRAND CHEROKEE BEGAN TO MAKE POPPING NOISES WHEN I WOULD TURN CORNERS OR ACCELERATE. JUST THE OTHER DAY WHEN I ACCELERATED FROM A STOP, THERE WAS A LOUD POP AND MY DRIVERS SEAT TURNED INTO A ROCKING CHAIR. IT TIPPED ALL THE WAY BACK TO THE BACK SEAT NEARLY CAUSING ME TO LOOSE CONTROL AND CRASH INTO THE CAR IN FRONT OF ME. I TOOK MY JEEP INTO THE DEALERSHIP AND THEY QUOTED ME A PRICE OF MORE THAN A THOUSAND DOLLARS TO REPLACE THE SEAT BRACKET. I THEN DID SOME RESEARCH ON THE INTERNET AND FOUND THAT THERE ARE HUNDREDS OF OTHERS THAT HAVE THE SAME PROBLEM. THERE IS DEFINITELY A SAFETY PROBLEM AND WHY IS THERE NOT A RECALL? DOES IT TAKE PEOPLE BEING KILLED TO GET SOMETHING DONE? I CAN NOT AFFORD TO PUT OVER A THOUSAND DOLLARS INTO MY JEEP AT THIS TIME AND OTHERS HAVE HAD THE SEATS WELDED BUT THE WELDS DO NOT HOLD. *TR
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO. AFTER I HIT 100K MILES MY AIRBAG LIGHT CONTINUOUSLY CHIMES. THERE SEEMS TO BE A GREAT DEAL OF JEEP USERS WITH THE SAME ISSUE. THIS SEEMS TO BE AN ISSUE WITH THE CLOCK SPRING SENSOR. WHAT HAPPENS IF I DON'T REPLACE OR SEEK REPAIR FOR THIS? IS THERE SOMETHING THAT GM CAN DO TO RECALL THE PART? I AM OUT OF WARRANTY BUT THIS SEEMS TO BE AN ISSUE WITH MORE THAN JUST MY VEHICLE. *TR
THE DRIVER'S SIDE FRONT SEAT HAS A RAIL ON THE TOP LEFT SIDE WHERE THE BOLT WILL BREAK THROUGH THE RAIL CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE, INJURE THEMSELVES AND OTHERS IN AND OUT OF THE VEHICLE. I HAVE ONLY EXPERIENCED THE SQUEAKY SOUNDS THAT HAPPEN JUST BEFORE THE BREAK. I DID A SEARCH FOR COMPLAINTS ON SEVERAL WEBSITES AND FOUND AT LEAST 1500 COMPLAINTS ON THE THIS SUBJECT, PER WEBSITE. WHY ARE WE WAITING FOR A DEATH OR INJURY FOR THE DEALER TO FIX THIS PROBLEM?? THIS PROBLEM HAS THE POTENTIAL TO DO SO!! FROM THE INVESTIGATING I HAVE DONE NO ONE COULD HAVE CAUSED THE PROBLEM BUT THE MANUFACTURER ITSELF. THE SOLUTION TO THIS PROBLEM IS TO REPLACE THE DEFECTIVE RAIL. I WILL NOT DO THIS AT MY OWN COST. I WOULD ENCOURAGE OTHERS TO COMPLAIN HERE AND CHRYSLER CORPORATE. *TR
DRIVERS SEAT TRACK/BRACKET AND BOLTS THAT BOLTS THE SEAT TO THE UNIBODY FRAME BROKE DURING NORMAL OPERATION. *TR
I THINK IT IS RIDICULOUS THAT A DRIVERS SEAT CAN COMPLETELY BREAK FROM EVERYDAY USE . MY SEAT ( AND HUNDREDS, MAYBE THOUSANDS OF OTHERS THAT I'VE SEEN ON-LINE) JUST DECIDED TO BREAK ONE DAY . WELDS - WELDS- I'M A WELDER AND I DO NOT UNDERSTAND HOW A CAR - 2000 JEEP GRAND CHEROKEE - CAN BE PUT ON THE MARKET AND A TOTAL FAILURE OF A DRIVERS SEAT CAN OCCUR . IT IS JUST INEXCUSABLE AND I CANT BELIEVE THERE WAS NEVER A RECALL FOR THIS . I WONDER HOW MANY PEOPLE HAVE BEEN KILLED FROM THIS DEFECT . I'M SURE THERE HAVE BEEN MANY AND MANY OTHERS SEVERELY INJURED BECAUSE OF THIS HORRIBLE FAILURE . I SERIOUSLY DON'T KNOW OF ANY OTHER VEHICLE THAT THIS HAPPENS TO . I'VE OWNED MANY CARS AND HAVE MANY FRIENDS AND RELATIVES WHO HAVE OWNED CARS AND NOT ONE HAS EVER HAD A SEAT WHERE THE WELDS COMPLETELY SNAPPED OFF - JUST BROKE AT ALL THE WELDS - LIKE THE 2000 GRAND CHEROKEE . YOU WANT PROOF ? GO ONLINE AND GOOGLE SEARCH THIS TOPIC AND YOU WILL SEE HUNDREDS OF SIMILAR COMPLAINTS . I WAS NOT ABLE TO RE-WELD THIS SEAT BECAUSE THE DAMAGE WAS SO SEVERE . I HAD TO REPLACE THE ENTIRE SEAT NEW .... BECAUSE NO JUNK YARDS OR ONLINE SERVICES ( E-BAY ) HAVE ANY USED ONES AVAILABLE BECAUSE THE PROBLEM IS SO WIDESPREAD . THIS IS A VERY SERIOUS AND POTENTIALLY DANGEROUS- VERY DANGEROUS DEFECT AND I FEEL THERE SHOULD BE A RECALL ON THIS PARTICULAR VEHICLE . I REALLY CAN'T BELIEVE THERE HASN'T BEEN ONE . I'M SURE IF YOU STRESS - TESTED THIS VEHICLE YOU WOULD HAVE FOUND THE DEFECT IN THE FIRST PLACE . I'M ONLY 185 POUNDS SO MY WEIGHT COULD NOT HAVE CAUSED COMPLETE BREAKAGE . I JUST GOT IN THE VEHICLE ONE DAY AND THE WHOLE SEAT JUST SNAPPED RIGHT OFF THE FRAME ! HOW WAS THIS NOT DISCOVERED BY JEEP DURING TESTING ? I BELIEVE IT WAS AND WAS JUST OVERLOOKED BECAUSE IT WAS ALREADY IN PRODUCTION AND WOULD HAVE BEEN TO COSTLY . BOTTOM LINE IS THIS IS A VERY DANGEROUS VEHICLE BECAUSE OF THIS SEAT DEFECT THANK YOU *TR
DRIVER SIDE FRONT SEAT BROKE OFF THE FRAME! NEVER HAS THIS HAPPENED BEFORE TO ME. NOW I HAVE TO GET IT WELDED OR BUY A NEW SEAT. IT RIPPED RIGHT OFF THE FRAME. *TR
THE FRONT SEAT IN MY 2000 JEEP GRAND CHEROKEE HAD BROKE. THE WELDS AND BOLTS HAVE BROKE. *TR
2000 JEEP GRAND CHEROKEE: WHILE MAKING A LEFT HAND TURN, THE LEFT FRONT DRIVER'S SIDE SEAT RAIL DETACHED FROM THE FLOOR RAIL. THE STEEL WAS WEAK AND THE BOLT HOLDING IT DOWN APPEARS TO HAVE "RIPPED" RIGHT THROUGH THE STEEL RAIL. NOW THE FRONT LEFT CORNER OF THE SEAT MOVES UP AND DOWN ABOUT SIX INCHES. THIS IS, HOPEFULLY, A ONE-TIME FAILURE, BUT VERY DANGEROUS. I HAVEN'T FOUND A REPLACEMENT YET. THOUSANDS OF PEOPLE HAVE COMPLAINED ABOUT THIS PROBLEM. THERE SHOULD BE A RECALL. *TR
I AM THE OWNER OF A 2000 JEEP GRAND CHEROKEE AND THE DOOR LOCKS ARE FAILING. I HAVE TWO DOORS THAT HAVE FAILED AND NOW THE TAILGATE. I CANNOT POSSIBLY OPEN THE TAILGATE AT ALL. THE DOORS HAVE TO BE MANUALLY OPENED FROM THE INSIDE. THIS IS A SAFETY HAZARD ESPECIALLY WITH SMALL CHILDREN. IN THE EVENT OF AN ACCIDENT, THESE DOORS AND TAILGATE WILL NOT OPEN. THE TAILGATE WINDOW WILL NOT WORK EITHER. PLEASE NOTIFY ME OF A SAFETY RECALL ON THIS PROBLEM! *TR
I HAVE A 2000 JEEP GRAND CHEROKEE AND HAVE HAD IT NOW SINCE 2004 IT HAS BEEN A PROBLEM AFTER ANOTHER THE TAIL LIGHTS GO OFF THE CIRCUIT BOARD STOPS WORKING AND THE MONEY ISSUE IS RIDICULOUS TO KEEP REPLACING THE PROBLEM HAS GOTTEN EXPENSIVE AND FROM WHAT I HAVE SEEN ON THE INTERNET ON CAR SURVEY.COM I AM NOT THE ONLY ONE THIS IS A PROBLEM THAT CAN ONLY GET WORSE IF IT WERE TO CAUSE AN ACCIDENT AND MAYBE LOOSE A LIFE TO A PART THAT SHOULD HAVE BEEN RECALLED THERE IS CURRENTLY 290 COMPLAINTS AND YET I AM JUST ONE MORE TO ADD TO THE LIST AND WELL HOPEFULLY WITH THIS COMPLAINT THERE CAN BE SOMETHING DONE! HOPEFULLY SOMEONE DOES NOT HAVE TO LOOSE A LIFE TO AN ACCIDENT WHEN IT SHOULD HAVE CORRECTED!! THANKS FOR YOUR TIME!! PLEASE HELP!! *TR
I HAVE A 2000 JEEP CHEROKEE, THAT WHENEVER IT HITS A BUMP ON THE ROAD, THE GAUGES START TO DIE. FIRST THE AIRBAG LIGHT , THEN THE ENGINE LIGHT COME ON. AFTER THAT THE ODOMETER DIES, SO I HAVE NO IDEA HOW FAST I AM GOING. SOMETIMES ALL THE GAUGES FAIL. WHEN I HIT ANOTHER BUMP ON THE ROAD EVERYTHING GOES BACK TO NORMAL. I TRIED TO HAVE THIS FIXED, BUT UNFORTUNATELY THIS IS A COMMON PROBLEM FOR JEEP AND CHRYSLER, MY MECHANIC LOOKED THERE IS NOTHING WRONG WITH THE DASH. IT IS SOMEWHERE IN THE CABLES, USUALLY IT TAKES CHRYSLER A COUPLE OF DAYS(HE TOLD ME FROM HIS EXPERIENCE, FROM HIS OTHER CUSTOMERS) AND THEY CAN'T GUARANTEE THAT THEY EVEN FIND THE FAULTY WIRE. AND EVEN AFTER THEY "FIND THE PROBLEM" MOST LIKELY IT WILL COME BACK. *TR
PLASTIC FAN BLADES OF THE ELECTRIC RADIATOR FAN HAVE FRACTURE AND SEPARATE ON MY VEHICLE,IT HAS CAUSE THE VEHICLE TO OVERHEAT,PLUS IT DAMAGE THE RADIATOR,2000 JEEP GRAND CHEROKEE ,I HAVE BEEN TOLD THAT IT DOES NOT COVER MY VEHICLE,BUT OTHER OF THE SAME YEAR,I HAVE THE SAME PROBLEM. OR ON RECALL. *TR
2000 JEEP GRAND CHEROKEE BROKEN DRIVERS SEAT. FRAME FOR SEAT HAS FAILED IN THREE PLACES. I AM 5'10" AT 180 LBS AND OF AVERAGE BUILD. I AM THE SECOND OWNER AND HAVE OWNED THE JEEP SINCE 2004. I HAVE TAKEN GOOD CARE OF THIS JEEP AND PROVIDED REGULAR MAINTENANCE SINCE I PURCHASED IT. THE SEAT FRAME CONNECTING TO THE FLOOR FAILED CAUSING THE SEAT TO BECOME UNSTABLE. I REPAIRED THE BRACKET WITH WELDING. A SECOND FAILURE OCCURRED BETWEEN THE FRAME WELD TO THE UPRIGHT SEAT SUPPORT CAUSING THE SEAT TO RECLINE UNCONTROLLABLY. THIS FAILURE OCCURRED DURING OPERATION AND NEARLY CAUSED AN ACCIDENT. THE SHOULD BE RECALLED AND FIXED BEFORE SOMEONE IS SERIOUSLY INJURED. *TR
DRIVER SIDE SEAT BROKE ON 2000 JEEP GRAND CHEROKEE LAREDO. SEEMS TO BE THE FRAME ON FRONT AND REAR NOW IT WOBBLES. *TR
THE DRIVER SEAT ON MY GRAND JEEP CHEROKEE 2000 JUST BROKE. *TR
THE HVAC SYSTEM ON OUR 2000 JEEP GRAND CHEROKEE LIMITED HAS BROKEN AND IS UNABLE TO DIRECT AIR AT THE PROPER TEMPERATURE TO THE PROPER PLACES. THE DEFECT APPEARS TO BE RELATED TO ELECTRONICALLY CONTROLLED DAMPERS IN THE DUCTWORK THAT HAVE FAILED. THIS PREVENTS OUR DEFROSTER FROM WORKING AS EFFECTIVELY AS IT SHOULD AND IS ALSO AN IRRITANT TO THE DRIVER WHEN IT'S 110 DEGREES OUTSIDE IN THE TEXAS HEAT. GOOGLING THE PROBLEM IDENTIFIES IT AS A COMMON BREAKAGE AND IS RELATED TO THE USE OF CHEAP PLASTIC MATERIALS IN THE DAMPER MECHANISM. I BELIEVE THIS SHOULD BE COVERED AS PART OF A MANUFACTURERS RECALL CAMPAIGN. *TR
I OWN A 2000 JEEP GRAND CHEROKEE I WAS TRAVELING ON THE FREEWAY A FEW DAYS A GO WHEN MY TRUCK DECREASED IN SPEED SOMEWHAT. I PULLED OFF THE FREEWAY TO STOP AT A GAS STATION. ONCE STOPPED AT THE LIGHT A THICK PLUM OF SMOKE APPEARED IN THE AFT PORTION OF THE SUV. I PULLED INTO THE GAS STATION WITH SCREAMS OF YOUR TRUCK IS ON FIRE GET OUT. I QUICKLY PLACED THE TRUCK IN PARK JUMPED OUT AND THE TRUCK CONTINUED TO ROLL OUT OF THE GAS STATION ONTO THE STREET HITTING SOME LOCAL CONSTRUCTION WORKERS NEARBY EQUIPMENT. THE REAR AXLE CASE WAS ON FIRE. I GRABBED A C02 TANK FROM THE GAS STATION IN AN ATTEMPT TO STOP THE FIRE. THE DETROIT FIRE DEPARTMENT HAD TO COME TO COMPLETELY EXTINGUISH THE FIRE. *TR
MY JEEP GRAND CHEROKEE LAREDO SEAT FRAME IS BROKEN. *TR
I HAVE A 2000 JEEP GRAND CHEROKEE ALL OF THE DOOR ACTUATORS HAVE GONE OUT SO THE DOORS DO NOT LOCK WITH THE REMOTE. ONE OF THE DOORS NO LONGER UNLOCKS AT ALL. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE HEADLIGHTS WERE TURNED ON, THE BRAKE LIGHTS WOULD NOT OPERATE. THE DEALER ADVISED THEY WERE AWARE OF THE FAILURE BUT THERE WAS NOT A RECALL. THE MANUFACTURER ADVISED HAVING THE DEALER MAKE REPAIRS AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 119,000.
FRONT SEAT ON 2000 JEEP GRAND CHEROKEE BROKE AWAY FROM THE MOUNTING FRAME. *TR
I OWN A 2000 JEEP GRAND CHEROKEE, OVER THE PAST 6 MONTHS IT WILL JUST SHUTDOWN GOING DOWN THE HIGHWAY. IT DOES NOT MATTER WHAT SPEED OR EVEN IF YOU ARE SITTING AT A RED LIGHT. JEEP DEALERSHIP REPLACED THE CRANK SENSOR AND SAID THAT WAS MY PROBLEM. IT SHUTDOWN AGAIN ON THE WAY HOME FROM THE DEALERSHIP. I RETURNED WITH THE JEEP AND ALL THEY COULD TELL ME WAS THEY DON'T KNOW WHAT THE PROBLEM IS. MY JEEP WILL ACT LIKE IT HAS LOST ALL ELECTRICAL TO IT, ALL THE GAUGES WILL FALL TO THE LEFT. AFTER YOU TURN IF OFF SOMETIMES IT WILL RESTART AND OTHER TIMES YOU HAVE TO SIT THERE FROM ANYWHERE TO 5-15 MINUTES. *TR
2000 JEEP GRAND CHEROKEE REAR BRAKE LIGHTS OUT BECAUSE OF DEFECTIVE DESIGN. BRAKE LIGHTS STOP WORKING WHEN HEADLIGHTS TURNED ON. BRAKE LIGHTS WORK FINE WHEN HEADLIGHTS OFF. PROBLEM DESIGN IS IN THE TAIL LIGHT ASSEMBLY. WHEN YOU REMOVE THE LIGHT SOCKET FOR THE TAIL/BRAKE LIGHT IN THE LIGHT ASSEMBLY, YOU WILL SEE 3 SILVER CONTACT POINTS INSIDE THE BLACK PLASTIC RING. TWO ARE GROUPED TOGETHER AND THERE IS ONE THAT IS OPPOSITE OF THE TWO. THE ONE BY ITSELF IS THE GROUND; THE OTHER TWO ARE THE CONTACTS FOR THE TAIL LIGHT AND BRAKE LIGHT. THE PROBLEM LIES WITH THE GROUND CONNECTOR. YOU SHOULD NOTICE THAT THE GROUND CONTACT IS DEPRESSED INTO THE PLASTIC AND THE PLASTIC ITSELF IS SLIGHTLY WARPED DOWN. MOST CARS HAVE LIGHT SOCKETS WITH THEIR WIRING ATTACHED. THE SOCKET TWISTS INTO THE LAMP ASSEMBLY. ON THE GRAND CHEROKEE, THE SOCKET DOES NOT HAVE THE WIRING ATTACHED. INSTEAD, THE WIRING GOES INTO THE LAMP ASSEMBLY AND THE SOCKET HAS THREE ELECTRICAL CONTACTS THAT, WHEN TWISTED INTO THE ASSEMBLY, WILL MAKE THE CONTACT. WHAT SEEMS TO BE THE MOST FREQUENT MALFUNCTION IS THAT THE ELECTRICAL CONTACTS (WHICH MAKE CONTACT WITH THEIR RESPECTIVE ELECTRICAL PATHS WHEN THEY ARE INSERTED INTO THE ASSEMBLY) ARE PRESSED TIGHT TO ENSURE GOOD CONTACT WITH THE ASSEMBLY...AND ON MANY TAILLIGHTS, THE PLASTIC RING CONTAINING THE RESPECTIVE PATHS OFTEN BEGINS TO SEPARATE FROM THE FATIGUE OF THE CONTACTS PRESSING SO HARD. OF THE THREE CONTACTS (REAR TAIL LIGHT, REAR BRAKE LIGHT AND GROUND), THE GROUND IS WHAT MOST COMMONLY LOSES ITS CONTACT DUE TO FATIGUE CRACKING. THIS IS A SERIOUS SAFETY ISSUE BECAUSE OFTEN DRIVERS ARE UNAWARE THAT THERE IS A PROBLEM. IT ONLY HAPPENS WHEN THE HEADLAMPS ARE ON, SO IF CHECKED IN DAYLIGHT, THE PROBLEM OFTEN GOES UNDETECTED. ONLY WHEN ANOTHER DRIVER OR THE POLICE POINT IT OUT DOES IT LOOKED AT. THIS IS A WIDESPREAD PROBLEM THAT OCCURS FOR NEARLY EVERY 2000 JEEP GRAND CHEROKEE. IT IS NOT AN ISSUE OF WILL IT HAPPEN, RATHER WHEN IS IT GOING TO HAPPEN! *TR
WE OWN A 2000 JEEP CHEROKEE SPORT WITH APPROX. 155,000 MILES. WE BOUGHT IT USED 02/2004. SOMETIME IN JUNE 2010, JUST A COUPLE OF WEEKS PRIOR TO INCIDENT, THE DRIVER SEAT BEGAN TO MAKE A NOISE WHILE SITTING IN IT, DURING ACCELERATION, AND BRAKING. WE COULD NOT FIND THE SOURCE OF ANNOYING NOISE AND JUST HOPED IT WOULD GO AWAY. ON FRIDAY, JULY 9, 2010 WHEN MY HUSBAND WENT TO DO ERRANDS AND SAT IN THE SEAT HE SAID IT FELT ODD AND THE NOISE WAS GONE. HAPPY THE NOISE WAS GONE HE WENT ABOUT HIS BUSINESS. WHEN I GOT INTO THE JEEP ON SUNDAY, JULY 11, 2010 I NOTICED THE SEAT WAS WOBBLING. I GOT OUT AND LOOKED UNDER THE SEAT. I FOUND THE PROBLEM....WHERE THE SEAT ATTACHES TO THE SEAT ADJUSTER THE METAL HAD RIPPED ALMOST COMPLETELY THROUGH AT THE RIGHT FRONT BOLT. WHILE SITTING IN THE SEAT IT ROCKS FROM FRONT LEFT TO RIGHT REAR. THE SITUATION CALLS FOR IMMEDIATE ACTION ON OUR PART TO GET IT FIXED. WE ARE OBTAINING INFORMATION (TIME AND COST TO FIX AND AMOUNT OF TIME WITHOUT A VEHICLE-IT'S THE DRIVER SEAT NOT PASSENGER) ON WELDING, NEW SEAT, OR REPLACEMENT FROM JUNKYARD. I AM NOT EXCITED ABOUT WANTING TO USE ANOTHER JEEP SEAT AS I FEAR SAME ISSUE WILL OCCUR. THIS IS OUR ONLY VEHICLE. WE DO NOT GO MUDDING, FOUR WHEELING, MOUNTAIN CLIMBING, OFF ROADING WITH IT. WE DON'T LIVE NEAR A BEACH OR TAKE IT TO THE COASTLINE IN ORDER FOR HIGH SALT CONCENTRATION IN AIR TO BE A FACTOR. YES WE LIVE IN THE MIDWEST BUT SALT FROM SHOES CANNOT REACH THIS PART. OF THE SEAT. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A SLIGHT EXPLOSION SOUND. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND FOUND THAT THE FAN BLADE, RADIATOR AND OTHER UNDER HOOD COMPONENTS WERE BROKEN. THE VEHICLE WAS TOWED TO THE DEALER IN WHICH THE VEHICLE WAS PURCHASED. THE DEALER REPLACED THE FAN BLADE, RADIATOR, HOSES AND CONNECTORS. THE CONTACT WAS ABLE TO LOCATE NHTSA CAMPAIGN ID NUMBER: 06V199000 (ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN) AND WHEN CONTACTING THE MANUFACTURER, HE WAS TOLD HIS VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE 141,000.
2000 JEEP GRAND CHEROKEE LAREDO. FRONT DRIVER-SIDE SEAT FRAME BROKE AT THE LOWER LEFT FRONT BASE LEG. HAD TO BE WELDED. *TR
FRONT DRIVER-SIDE WINDOW DRIVE ACTUATOR BROKE FOR THE SECOND TIME. WINDOW WON'T STAY UP AND WILL NOT MOVE UP OR DOWN. HAD TO HAVE THE WHOLE WINDOW MOTOR REPLACED AT A COST OF $500.00. THE WINDOW DRIVE ACTUATOR IS PLASTIC AND APPARENTLY BREAKS FREQUENTLY. THIS APPEARS TO BE DESIGNED TO FAIL. THIS IS A DEFECT AND SHOULD BE RECALLED. *TR
THE WELD ON MY SET IN MY 2000 GRAND CHEROKEE BROKE LOOSE WHILE DRIVING. ALL WELDS ARE CURRENTLY BROKEN EXCEPT FOR ONE. SEAT HAS NOT BEEN REPLACED BECAUSE REPLACEMENT PARTS ARE HARD TO FIND. *TR
2000 JEEP GRAND CHEROKEE LAREDO. FRONT DRIVER'S SEAT STARTED TO WOBBLE/ROCK AND THEN BROKE. A WELDER FRIEND TRIED TO BRAZE IT BACK TOGETHER, HELD FOR 2 DAYS BROKE AGAIN. OFF TO JUNKYARD TO FIND WHOLE NEW SEAT. LOOKING ONLINE THIS IS A WIDE-SPREAD PROBLEM. AN OBVIOUS DEFECT AND SHOULD BE RECALLED. DEALERSHIP WANTS $800-1000 TO FIX. *TR
2000 JEEP GRAND CHEROKEE DRIVER SEAT JUST NORMAL DRIVING THE SEAT BROKE CAUSES EXTREME BACK PAIN. BREAKS CONSTANTLY IN 4 DIFFERENT AREAS FIRST BREAK WAS A BRACKET. HAVE WELDED THE PARTS MULTIPLE TIMES. *TR
2000 JEEP GRAND CHEROKEE - HEATER CORE LEAKAGE LED US TO TAKE UP CARPET - BOTH DRIVER'S SIDE AND PASSENGER SIDE HOLES IN THE FRAME WHICH HOLD THE SEATS DOWN TO THE BODY, WERE RUSTED THROUGH. CAUSE - WATER TRAP (DESIGN FLAW) IN DESIGN OF THE UNIBODY, AND NO UNDERCOATING TO HELP PREVENT SUCH OCCURRENCE. FRAME METAL IS APPROX. 1/8TH INCH THICK. AREAS AFFECTED WERE CUT OUT AND NEW METAL WELDED IN (BY PRIVATE PARTY - NOT DEALER. I DO HAVE THE PIECES WHICH WERE CUT OUT.) SHOULD THERE HAVE BEEN A COLLISION, THE SEATS WOULD HAVE BROKEN LOOSE FROM THE FRAME AND SERIOUS INJURIES WOULD HAVE OCCURRED. OTHER COMMENTS MADE ON THIS SAME VEHICLE, TO INCLUDE OURS, RELATE HOW THE ACTUAL SEAT FRAME BREAKS. METAL FOUND WHEN THIS OCCURRED IS WEAKENED - NOT RE-ENFORCED TO PREVENT BREAKAGE. *TR
2000 JEEP GRAND CHEROKEE LARADO, 105,000 MILES. JEEP DOOR LOCKING ACTUATORS HAVE BEEN REPLACED 3 TIMES ON ONE DOOR, AND IT JUST WENT AGAIN. IN ADDITION TO ANOTHER DOOR ACTUATOR HAVING TO BE REPLACED AS WELL. ACCORDING TO THE INTERNET FORUMS FOR JEEPS, THIS IS A KNOWN ISSUE AND THERE ARE LITERALLY THOUSANDS OF COMPLAINTS FOR THIS SAME ISSUE ON THE SAME MAKE AND MODEL OF JEEP. *TR
JEEP GRAND CHEROKEE LAREDO 2000 105,000 MILES GOT PULLED OVER TONIGHT FOR NOT HAVING BRAKE LIGHTS WHEN THE BRAKE IS PRESSED. WAS TOLD THAT I WOULD BE AT FAULT IF SOMEONE WOULD REAR END ME. SEARCHED ONLINE, THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS SAME ISSUE ON THE MAKE/MODE OF MY JEEP. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I HAVE HAD MY BRAKE LIGHT ASSEMBLIES CHANGED, I HAVE CHANGED NUMEROUS BRAKE LIGHTS. ACCORDING TO A FEW SITES I READ, THE FIX IS BECAUSE THE GROUND CONNECTOR ON THE BRAKE LIGHT HOUSING IS CHEAPLY MADE AND DOESN'T CONTACT WITH THE LIGHTS. THIS IS A SAFETY ISSUE AND THERE SHOULD ABSOLUTELY BE A RECALL ON THIS ISSUE - EVEN AFTER 10 YEARS. WITH ALL THE COMPLAINTS ONLINE, I'M REALLY SHOCKED THAT THERE ISN'T A RECALL FROM JEEP ABOUT THIS VERY ISSUE. *TR
I OWN A 2000 GRAND CHEROKEE LAREDO. THE DRIVERS SIDE SEAT IS BROKEN AND WOBBLING. I HAD IT WELDED BY A MECHANIC ABOUT A YEAR AGO AND NOW IT IS COMPLETELY BROKEN OFF THE FRAME AND I AM UNABLE TO DRIVE IT DUE TO THE EXTREME LACK OF SAFETY. I SAW MANY, MANY COMPLAINTS EXACTLY THE SAME FOR THIS CAR ONLINE. WHEN IS CHRYSLER GOING TO BE HELD ACCOUNTABLE FOR THIS? *TR
2000 JEEP CHEROKEE SPORT, 4.0 6 CYL, 4 DOOR. CURRENTLY 168,000 MILES. REPLACED FRONT DRIVERS SIDE SEAT 3 TIMES, SINCE I PURCHASED NEW. SEAT BREAKS UNDER NORMAL USE. HUGE SAFETY ISSUE . *TR
I SAT IN MY DRIVERS SEAT AND THE METAL FRAME BROKE WHERE THE SCREW ATTACHED TO THE GLIDES. *TR
WHILE BRAKING TO AVOID A COLLISION WITH ANOTHER VEHICLE THE MOUNTING BRACKETS ON MY DRIVER SEAT BROKE, SENDING ME FORWARD INTO THE STEERING WHEEL. AT THIS TIME THAT PROBLEM HAS NOT BEEN FIXED ALTHOUGH I HAVE AN APPOINTMENT TO HAVE THE SEAT LOOKED AT. THE SEAT MOUNTINGS AND SUPPORTS ARE VISIBLY CRACKED IN TWO PLACES AND THE ENTIRE SEAT ROCKS BACK AND FORTH. *TR
2000 JEEP GRAND CHEROKEE LAREDO. DRIVER'S SEAT IS BROKEN ON THE BASE/TRACKS. POOR DESIGN CAUSED BREAKAGE. VERY UNSAFE AND VERY EXPENSIVE TO FIX THROUGH DEALERSHIPS. MY DEALERSHIP IS CLOSED AS WELL, SO IT IS DIFFICULT TO FIND A REPLACEMENT. *TR
DOOR LOCK FAILS AND SCREECHES. DRIVERS SIDE REAR PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE. IT CAN ONLY BE OPENED BY MANUALLY RELEASING THE LOCK FROM THE INSIDE. IF WE WERE TO BE IN AN ACCIDENT THE PASSENGER IN THAT SEAT COULD NOT BE RESCUED. THIS IS A COMMON PROBLEM - I HAVE RESEARCH THIS ON THE INTERNET AND THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS. I BELIEVE JEEP SHOULD BE RESPONSIBLE FOR REPLACING THESE DEFECTIVE LOCKS. *TR
DRIVER'S SEAT FRAME BROKE IN SEVERAL PLACES: ALL FOUR "LEGS" AS WELL AS CROSS-MEMBER IN SMALL OF BACK. METAL SNAPPED THROUGH COMPLETELY RENDING THE SEAT FIRST WOBBLY, THEN TWISTED AND BENT, THEN FINALLY COMPLETELY DETACHED FROM CAR. *TR
1. SAT ON DRIVERS SEAT OF 2000 GRAND CHEROKEE LAREDO 2. DRIVERS SEAT FRAME BROKE. UPON INSPECTION 4 WELD POINTS HAD BROKEN AND METAL WAS FATIGUED. AVERAGE PERSON WEIGHT IS ~200 LBS (NOT EXCESSIVE). 3. RE-WELDED FRAME AFTER REPLACEMENT COULDN'T BE FOUND AT SALVAGE YARDS DUE APPARENTLY TO THE SAME FAILURE. WE'RE LUCKY THIS DIDN'T HAPPEN WHILE DRIVING. PLENTY OF FORUMS AND BLOGS ABOUT THIS SAME FAILURE AND I CAME HERE AFTER FINDING A LINK ON ONE OF THEM TO THIS SITE: HTTP://WWW.CARSURVEY.ORG/REVIEWS/JEEP/GRAND_CHEROKEE/R98227/COMMENTS/PAGE-4/. *TR
DRIVER SEAT SUPORT BROKE WHILE DRIVING. *TR
1. 2000 JEEP GRAND CHEROKEE LAREDO - DRIVERS SIDE FRONT SEAT STARTED TO "CREAK". I AM AFRAID (LIKE THOUSANDS OF OTHERS) MY SEAT WILL BREAK DURING DRIVING AND RESULT IN INJURY. *TR
THE DRIVER'S SEAT ON MY 2000 JEEP GRAND CHEROKEE STARTED SQUEAKING A FEW WEEKS AGO, AND THE OTHER DAY THE ENTIRE SEAT BRACKET BROKE WHILE I WAS GOING AROUND A CORNER AT SPEED (WITHIN THE SPEED LIMIT). WHEN THE SEAT BRACKET BROKE, THE ENTIRE SEAT (WITH ME IN IT) ABRUPTLY LEANED TO THE SIDE AND I MOMENTARILY LOST CONTROL OF THE VEHICLE AND DENTED THE SIDE OF THE CAR ON A GUARDRAIL. I HAVE CONTACTED A JEEP DEALER, AND I AM TOLD THIS IS A VERY COMMON PROBLEM AND THE SEAT REPAIR IS CLOSE TO $1000!! FURTHERMORE, THEY DO NOT HAVE THE PARTS IN STOCK AND I AM REQUIRED TO PAY FOR THE PARTS IN ADVANCE FOR THEM TO ORDER THEM. THIS IS RIDICULOUS - THE FAILURE IS A SERIOUS SAFETY HAZARD, IT HAS HAPPENED TO THOUSANDS OF OTHER JEEP GRAND CHEROKEE OWNERS, AND I'M SURE IT HAS RESULTED IN ACCIDENTS AND, POSSIBLY, LOSS OF LIFE. WHAT CAN YOU DO TO HELP START THE PROCESS OF GETTING A SAFETY RECALL ISSUED? *TR
DRIVER'S SIDE SEAT BRACKETS BROKEN. SEAT NOT ATTACHED TO SEAT BRACKETS IN FRONT. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT NOTICED A SHORTAGE THAT WHEN HE DEPRESSED THE BRAKE PEDAL WITH THE HEADLIGHTS ON, THE TAIL LIGHTS SHUT OFF. THE VEHICLE HAD NOT BEEN TAKEN TO AN AUTHORIZED DEALERSHIP AND THE CONTACT HAD NOT CALLED THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE CURRENT MILEAGE WAS APPROXIMATELY 180,000.
DRIVER SEAT KEEPS BREAKING ON MY 2000 JEEP GRAND CHEROKEE, APPEARS TO BE A VERY COMMON ISSUE WITH THIS MODEL. REPAIR IS EXPENSIVE AND DEALERS WILL NOT HELP UNLESS UNDER WARRANTY. *TR
I OWN A 2000 JEEP GRAND CHEROKEE THAT I BOUGHT IN AUGUST 2009, THIS IS MY SECOND JEEP OF THIS MAKE AND MODEL AND I HAVE HAD THE SAME ISSUE WITH BOTH, MY DRIVERS SEAT IS BROKE. I AM A MOTHER OF 2 SMALL KIDS AND FIND THIS IS VERY DANGEROUS. I LOOKED ON LINE AND FOUND THAT MANY OTHER PEOPLE WITH THE SAME JEEP HAVE BROKEN SEATS AS WELL. THIS SEEMS TO BE A BIG ISSUE AND I FEEL THIS SHOULD BE A RECALL ON THIS YEAR JEEP. THESE SEATS NEED TO BE FIXED. *TR
DRIVERS SEAT ON 2000 JEEP GRAND CHEROKEE LAREDO HAS BROKEN TWICE AND I HAVE REPAIRED IT MYSELF. THIS SEEMS TO BE A COMMON PROBLEM I FIND SEARCHING THE INTERNET. THIS HAPPENED MARCH 2009 AND APRIL 2010. *TR
THE DRIVER SIDE SEAT OF MY 2000 JEEP GRAND CHEROKEE LIMITED HAS BROKEN LOOSE FROM THE FLOOR IN 2 SPOTS. *TR
THE DRIVER'S SIDE SEAT IN MY 2000 JEEP LAREDO IS BROKEN. WHERE THE SEAT CONNECTS TO THE SLIDER IT IS RIPPED LIKE A PIECE OF PAPER. *TR
MY 2000 JEEP GRAND CHEROKEE HAS A BROKEN DRIVER'S SEAT. I HAE NEVER HAD THIS PROBLEM BEFORE AND HAVE NOTICED ITS A BIG PROBLEM WITH ALOT OF THESE CARS. VERY DANGEROUS DRIVING CONDITION WITH A BROKEN SEAT CAUSE IT MOVES OFF THE TRACKING DEIVICE.
2000 JEEP GRAND CHEROKEE. THE FRAME UNDERNEATH MY DRIVER'S SEAT HAS CRACKED AND BROKEN CAUSING THE SEAT TO BE LOOSE AND TILTED. THE SEAT'S FRAME BENDS OVER TIME AND EVENTUALLY BEGAN TO TILT MORE AND GET MORE LOSE AS THE FRAME BENT EACH TIME I SAT DOWN. EVENTUALLY THE FRAME COMPLETELY BROKE, WHICH RESULTS IN MY DRIVER'S SIDE FRONT SEAT TO BE VERY 'WOBBLY,' THE JEEP DEALERSHIP QUOTED THIS AT A $700 FIX, JUST BECAUSE THEY USED A LIGHTER, CHEAPER FRAME TO REDUCE VEHICLE WEIGHT. *CN
MY WIFE AND I PURCHASED A 2000 JEEP GRAND CHEROKEE FROM THE DEALERSHIP. ABOUT TWO YEARS AGO THE 4.0 LITER 6 CYLINDER ENGINE STARTED USING COOLANT AND CAUSING THE COOLANT LIGHT TO ALARM. THE OIL PRESSURE WOULD DROP TO "0" AND SOUND THE CHECK GAUGES ALARM. WE TOOK THE CAR TO THE MECHANIC SHOP FOR COSTLY REPAIRS AND TROUBLESHOOTING. THEY REPLACED THE WATER PUMP, COULDN'T FIND ANY LEAKS, AND REPLACED THE OIL PUMP AND REAR MAIN SEAL. THEY CHECKED THE BEARING CLEARANCES AND FOUND THEM WITHIN TOLERANCE. THE CAR IS STILL USING ONE TO TWO PINTS OF COOLANT EVERY THREE DAYS AND THE OIL CONTINUES TO DROP TO "0" AFTER WARM-UP. WE REPLACE THE 4 WHEEL DISC BRAKES AND ROTORS EVERY TWO YEARS. THE HOOD GAS SHOCKS WON'T HOLD THE HOOD UP AND THE SHOCKS COST $150 A PAIR FORM THE DEALER AND ONLY LAST ONE YEAR. WE TO HAVE ELECTRIC DOOR LOCKS THAT SCREECH AND DON'T LOCK THE DOORS AS WELL AS REAR LIGHT PROBLEMS THAT WORK OFF AND ON. THE EMISSIONS ARE MUCH HIGHER THAN NORMAL ON OUR RECENT SMOG TEST. THIS IS AN INDICATION THAT THE #3 AND 4 CYLINDER IS USING THE MYSTERIOUS ANTIFREEZE LOSS. AS A RETIRED MECHANICAL ENGINEER I ALSO BELIEVE THE OIL PROBLEM TO BE RELATED. MY WIFE HAS THE GRAND CHEROKEE AND I PURCHASED A TJ WRANGLER NEW IN 2000. I'M CONCERNED THIS VEHICLE WILL DEVELOP THE SAME PROBLEMS HAVING THE SAME ENGINE. WE HAVE INVESTED OVER $50 THOUSAND IN THESE TWO CARS. WE NEED YOUR HELP TO HELP US OFFSET THIS BURDEN. *TR
2000 JEEP GRAND CHEROKEE FRONT DRIVERS SEAT MOUNTING BRACKET IS BROKEN. THE MOUNTING BRACKETS ARE APPARENTLY A DEFECTIVE DESIGN. THIS IS A SAFETY RISK, AS THE SEAT BELTS ARE ANCHORED BY THE SEAT. *CN
TODAY, THE MOUNTING RAILS FOR THE DRIVERS SEAT HAVE BROKEN (THE RIVETS PULLED THROUGH THE CHEAP METAL RAILS). SEAT IS SECURED AT TWO POINTS NOW INSTEAD OF 4, AND SWAYING AND CLICKING A LOT. BEGAN WITH CLICKING AND SQUEAKING ABOUT 2 MONTHS AGO BUT COULDN'T SEE ANYTHING WRONG
FRONT SEAT BROKEN, NORMAL USE, APPARENTLY COMMON. WILL BE DANGEROUS IN ACCIDENT WITH NO BACK SUPPORT. 2000 JEEP CHEROKEE SPORT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TRAVELING AT A RATE OF SPEED THAT EXCEEDS 60 MPH AND THE BRAKES WERE DEPRESSED, THE VEHICLE WOULD LOSE POWER OR STALL. WHEN THE VEHICLE STALLED, THE ELECTRICAL SYSTEM WOULD ILLUMINATE AND ALL OF THE COMPONENTS ON THE DASHBOARD WOULD FAIL. THE CONTACT WOULD BECOME TRAPPED INSIDE OF THE VEHICLE BECAUSE THE POWER DOOR LOCKS AND WINDOWS WOULD BECOME INOPERABLE. THE VIN WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 121,000.
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO. THE FRONT PASSENGER SEAT HAS BROKEN FREE FROM IT'S TRACKS 3 TIMES. THIS IS NOT THE FIRST REPAIR I HAVE HAD TO MAKE. THE BACK FRAME OF THE DRIVER SEAT SNAPPED WHEN I HIT THE BRAKES AND ALMOST BROKE MY BACK. THIS IS AN OUTRAGE, AS MANY JEEP OWNERS ARE EXPERIENCING THE SAME PROBLEM. IS IT GOING TO TAKE A DEATH TO FIX A FEW HUNDRED THOUSAND DOLLARS WORTH OF COLLECTIVE DEFECTS? THE GOVERNMENT BAILED THEM OUT, WHY NOT PUT SOME OF THAT MONEY TO GOOD USE INSTEAD OF CHRYSLER EXECS POCKETS!!! *TR
AIRBAG WARNING LIGHT KEEPS GOING ON IN MY 2000 JEEP GRAND CHEROKEE. *TR
I HAVE A 2000 JEEP GRAND CHEROKEE. RECENTLY THE FRONT DRIVERS SEAT FRAME BROKE AT 2 POINTS. I ENDED UP LOSING CONTROL AS I WAS ROCKED INTO THE BACK SEAT AS I WAS GOING AROUND A CURVE. I DID AVOID HITTING ANYTHING BUT THIS SCARED THE LIFE OUT OF ME. I NEVER HAD A CAR THAT THE FRAME HOLDING THE SEAT IN PLACE WAS SO POORLY MADE. *TR
TL*THE CONTACT OWNS A 2000 JEEP/GRAND CHEROKEE LAREDO/4.0L L6 MPI . HE STATED THAT THE FRONT DRIVER'S SIDE SEAT WAS LOOSE AND OVER TIME BECAME PROGRESSIVELY WORSE. THE CONTACT TOOK THE VEHICLE TO HIS MECHANIC WHERE HE WAS ADVISED THAT THE SEAT NEEDED TO BE REPLACED BEFORE HE COULD PASS INSPECTION. NO REPAIRS WERE MADE TO THE VEHICLE, THERE WERE NO RECALLS AND NEITHER THE MANUFACTURER NOR DEALER WERE CONTACTED TO REPORT THE FAILURES. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT WAS 132,000.
THE DRIVERS SEAT MOUNTS BROKE AND THE SEAT BRACKET IS CRACKED. ALSO THE BACK RECLINING WILL NOT ADJUST. I HAVE TO PUSH IT FORWARD MANUALLY WHILE PUSHING ELECTRONIC BUTTON AT THE SAME TIME. I HAVE TO KEEP WOOD BEHIND SEAT TO SUPPORT IT, BUT IT STILL ROCKS SIDE TO SIDE. EVERY TIME I DRIVE I RISK FALLING BACK IT'S SCARY BUT TOO EXPENSIVE TO FIX AND EVEN WITH THE$1500 PRICE TAG THERE'S WAITING LISTS FOR PARTS. THIS IS A REAL SAFETY ISSUE, I HAVE READ OVER 1000 COMPLAINTS ON THE SAME ISSUE JUST TODAY. *TR
MOUNTING BRACKET FOR DRIVER SEAT BROKEN AWAY FROM MOUNT. SEAT NOW ROCKS BACK AND FORTH. *TR
THE ENGINE SHUTS DOWN AND THE ELECTRICAL SYSTEM TO START THE CAR IS SHUTDOWN WHILE DRIVING. I HAVE HAD THIS HAPPEN TO ME NUMEROUS TIMES AND HAVE NOT BEEN ABLE TO FIND THE RESOLUTION TO IT. IT'S A TREMENDOUS SAFETY CONCERN BECAUSE IT HAS HAPPENED TO ME WHILE DRIVING ON SEVERAL HIGHWAYS. THE CAR ATTEMPTS TO TURN OVER WHILE TRYING TO START IT HOWEVER NONE OF THE GAUGES ARE RESPONDING TO THE KEY IN THE IGNITION DURING TURN OVER. I HAVE READ NUMEROUS FORUMS WITH MANY PEOPLE WITH THE SAME PROBLEM. CHANGES HAVE BEEN MADE TO EVERYTHING FROM SENSOR'S TO PCM ( MAIN COMPUTER ) TO RESOLVE THE PROBLEM. IN MY CASE THE COMPUTER SYSTEM ISN'T STORING ANY CODES WITH A PROBLEM. INITIALLY I CHANGED THE CRANK SHAFT POSITION SENSOR BECAUSE OF THE CODE BUT THE PROBLEM CONTINUES TO HAPPEN. TO MAKE MATTERS WORSE BECAUSE THE ENTIRE SYSTEM IS SHUT DOWN THERE IS NO POWER STEERING MAKING IT ALMOST IMPOSSIBLE TO GLIDE OVER TO THE SHOULDER. *TR
2000 JEEP GRAND CHEROKEE LAREDO - DRIVER'S SIDE SEAT HAS BROKEN IN 4 PLACES...2 BOLTS IN FRONT HAVE WORN THROUGH THE TRACK AND 2 REAR BRACKETS HAVE SIMPLY SNAPPED. THE SEAT IS NOW COMPLETELY LOOSE. THE INCIDENT APPEARS TO HAVE HAPPENED OVER TIME WITHOUT MY KNOWLEDGE, BUT I RECENTLY FELT A SNAP AND MY ENTIRE SEAT WAS DISPLACED...WHILE DRIVING IN TRAFFIC ON A STATE HIGHWAY. THIS IS POOR ENGINEERING, POOR CRAFTSMANSHIP, AND ENTIRELY UNSAFE.*TR
2000 JEEP CHEROKEE CLOCK SPRING ASSEMBLY HAS FAILED. AIR BAG AND HORN WILL NOT WORK. CHRYSLER STATE COST TO REPAIR $249 +. *TR
OWNED THIS JEEP SINCE I PURCHASED IT NEW BACK IN 2000. A FEW MONTHS AGO WHILE I WAS DRIVING, I LEANED MY BODY TOWARDS THE DRIVES SIDE MIRROR TO LOOK AT IT CLOSELY AND SUDDENLY THE RAIL ON MY SEAT SNAPPED! MY INITIAL REACTION WAS TO CATCH MY FALL BUT UNFORTUNATELY THE ONLY THING I WAS HANGING ONTO WAS MY STEERING WHEEL. BAD MISTAKE, BUT IT WAS MORE OF A SUDDEN REACTION THAN AN EDUCATED DECISION. I SWERVED WITH MY FOOT ON THE BRAKE NOT KNOWING WHAT HAD HAPPENED. THANKFULLY, IT OCCURRED AT NIGHT AND NOBODY WAS USING ANY OF THE LANES NEXT TO ME ON THE 4 LANE HIGHWAY. AFTER I PULLED OVER TO INSPECT WHAT HAD OCCURRED, I WAS SHOCKED TO SEE I HAD SNAPPED THE SEAT RAIL COMPLETELY! WEIGHING IN AT 170LBS, I DON'T CONSIDER MYSELF TO BE OVERWEIGHT EITHER. AFTER LOOKING AROUND FOR A NEW SEAT RAIL, I DISCOVERED THAT THERE ARE MANY COMPLAINTS WITH THE SAME YEAR VEHICLE. DEFIANTLY SHOULD BE A RECALL WITH THE AMOUNT OF THE SAME, DANGEROUS PROBLEM... *TR
FRONT DRIVERSIDE SEAT FRAME HAS BROKEN. *TR
I OWN A 2000 JEEP GRAND CHEROKEE. MY WIFE WAS PICKING UP MY KIDS, WHEN THE CAR BEGAN TO SHAKE AND THEN OVERHEATED. I TOOK MY CAR THE MECHANIC, WHO TOLD ME THAT THE RADIATOR FAN WAS DEFECTIVE AND HAD TO BE REPLACED. HE TOLD ME THAT THIS WAS A COMMON PROBLEM WITH THE GRAND CHEROKEE. I LOOKED AT YOUR WEBSITE, AND DISCOVERED THAT THERE WAS A RECALL ON THIS PART, BUT ONLY FOR CERTAIN VIN NUMBERS. I PAID $735 DOLLARS TO REPLACE THE DEFECTIVE PART, AND CHRYSLER/JEEP SAID THEY WILL NOT REIMBURSE ME BECAUSE OF MY VIN NUMBER. THEY TOLD ME TO CONTACT THE NHTSA TO FIND OUT WHY MY JEEP WASN'T COVERED, SINCE THEY HAD NO OTHER INFORMATION FOR ME. I KNOW THAT THE GRAND CHEROKEE FROM 1999 TO 2004 HAS THE SAME EXACT PARTS AND BODY AND I DON'T UNDERSTAND WHY MY JEEP ISN'T COVERED UNDER THE RECALL WHEN THIS IS A KNOWN PROBLEM. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING 35 MPH THE VEHICLE STALLED AND SHUT OFF. WHEN THE VEHICLE SHUTS OFF, IT BECOMES DIFFICULT TO RESTART IT. THE VEHICLE HAS NOT BEEN DIAGNOSE BY THE DEALER OR A LOCAL MECHANIC. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE HER LIFE IS IN JEOPARDY WHILE DRIVING IF A CRASH OCCURRED. THE FAILURE MILEAGE WAS 120,000.
MY JEEP ONLY HAVE 68,000 MILE, NOW ALL MY LIGHT ARE ON BECAUSE OF THIS FAN RECALL. I BELIVE IT OVER HEATED AND HAS CAUSED THIS TO HAPPIN, I LIVE 5-MIN FROM MY JOB. I ONLY GO FROM HOME AND BACK TO WORK ,I NEED IT FIXED. JUST REPAIRING FAN DOES NOT RESOLVED OTHER PROBLEMS. THANK YOU YEAR 2000 YC319900 ELECTRIC RADIATOR FAN CAUSE CAR TO STOP RUNING. BUT WILL START BACK UP. *TR
WHILE DRIVING DOWN I-94 IN DETROIT AREA, THE DRIVER SEAT ON MY 2000 JEEP GRAND CHEROKEE BROKE OFF FROM THE SEAT TRACK IN 3 PLACES (BOTH REAR BRACKETS AND THE FRONT LEFT BRACKET. THIS INCIDENT CAUSED A SLIGHT SURPRISE AND JOLT DURING DRIVING AT 70 MPH. *TR
AS I WAS ACCELERATING FROM A STOP I HEARD A LOUD CRACK AND THE DRIVERS SIDE FRONT SEAT BROKE FROM THE BASE MOUNT. THE SEAT BROKE AT ONE CORNER BUT DID NOT COME TOTALLY SEPERATED. IF IT HAD TOTALLY BROKEN FREE IT COULD HAVE CAUSED A MAJOR ACCIDENT AS I WAS IN HEAVY TRAFFIC WHEN IT BROKE. I HAVE NOT YET FIXED THE ISSUE AND PLAN TO DO THE REPAIRS MYSELF. THIS SOUNDS LIKE A VERY COMMON PROBLEM FOR MY MAKE AND MODEL BASED ON INTERNET FORUMS AND I AM VERY DISAPPOINTED THAT CHRYSLER HAS NOT INITIATED A SAFETY RECALL FOR THIS ISSUE. *TR
DRIVERS SIDE SEAT BROKEN IT IS BROKEN IN THE BACK FRAME (POORLY WELDED). *TR
2000 JEEP GRAND CHEROKEE; DRIVER SEAT FRAME HAS MULTIPLE CRACKS DEVELOPED OVER THE YEARS. I WEIGH 245LB. INTERNET SEARCH SHOWS THIS TO BE A COMMON PROBLEM WITH JEEP CHEROKEE. SEEMS LIKE A DEFECT TO ME. MAY BE IT WILL COMPLETELY FAR APART WHILE I'M DRIVING, WHO KNOWS.*TR
BRACKETS HOLDING DRIVERS SEAT TO CAR FLOOR CRACKED AND EVENTUALLY BROKE COMPLETELY SENDING DRIVER BACKWARDS INTO REAR SEAT WHILE MOVING. *TR
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM: WINDSHIELD: BLOWER. *TR
MY 2000 JEEP GRAND CHEROKEE FRONT DRIVER SEAT TRACK HAS BROKE AND BEEN REPAIRED AND BROKE 3 TIMES NOW IN A YEAR. IT STARTED OUT AS LITTLE WOBBLE LIKE BOLT LOOSE, WHICH IS WHAT I THOUGHT IT WAS. MY MECHANIC PULLED THE SEAT OUT AND FOUND THE CRACK AND BROKEN METAL. TOOK IT TO AND CERTIFIED WELDER AND HAD IT WELDED. HE TOLD MY THE METAL WAS CHEAP AND THAT HE HAS WELDED 3 OTHERS WITH THE SAME ISSUE. THE LAST TIME HE WELDED IT FOR ME HE ADDED SOME METAL WHICH LASTED 6 MONTHS BEFORE BREAKING IN ANOTHER SPOT. NOW I JUST HAVE THE BACK WEDGED UP WITH BLOCK OF WOOD AND HAVE NO ADJUSTMENT IN MY SEAT ANYMORE. TALKED TO DEALER AFTER FIRST BREAK AND WAS TOLD THEY NEW OF SOME PROBLEM BUT WASN'T COVERED UNDER WARRANTIES OR NO RECALLS. NEW REPLACEMENT TRACK ARE EXPENSIVE AND MADE THE SAME AS ORIGINAL, WHICH HAS BEEN KNOWN TO BREAK TOO. SOUNDS LIKE ALOT OF PEOPLE ARE HAVING THESE ISSUES FROM WHAT I HAVE FOUND ON-LINE. PLEASE RECALL THIS ISSUE FOR EVERYONE SAFETY, AND BEFORE SOMEONE GETS KILLED. *TR
DRIVERS SEAT BREAKDOWN IN 2000 GRAND CHEROKEE. *TR
THERE IS NO HEAT BLOWING ON DRIVER SIDE BUT HEAT ON PASSENGER SIDE. *TR
SEATS BUSTING OFF IN JEEP GRAND CHEROKEE BOTH SIDES WAS RIDING IN A 2000 GRAND CHEROKEE THE DRIVERS SEAT BUSTED TIPPED BACK DURING ACCELERATION FROM STOP. *TR
FRONT DRIVER SEAT SNAPPED ALL OF A SUDDEN AND MADE SQUEAKING NOISES AND IS LIKE SITTING IN A ROCKING CHAIR. WENT TO SEE IF JUST A SCREW WAS LOOSE OR HAD FALLEN OUT BUT THE ENTIRE METAL FRAME HAD SNAPPED. IT COULD BE VERY DANGEROUS AND IM LUCKY I WAS NOT DRIVING IN TRAFFIC WHEN THIS OCCURRED. *TR
VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER JEEP GRAND CHEROKEE LMT. HEATER PROBLEM. I HAVE A DUAL CONTROL SYSTEM, THAT IS ONLY HEATING ON THE PASSENGER'S SIDE. THERE ARE SEVERAL COMPLAINTS AND THE COST OF REPAIR IS OUTRAGEOUS, THE PART IS SEMI REASONABLE, BUT THE LABOR AND LOCATION MAKES IT EXTREMELY COSTLY. THIS IS A DANGER IN TERMS OF VISIBILITY AND I BELIEVE CHRYSLER SHOULD FIX THE PROBLEM. SEVERAL JEEP OWNERS ARE HAVING THE SAME PROBLEMS, SO IT APPEARS TO BE A MANUFACTURES DEFECT. *TR
I HAVE A 2000 JEEP GRAND CHEROKEE.. I HAVE THE SAME AS ALL OTHER 2000 JGC OWNERS ARE HAVING. BEEN USING COOLANT EVERY FEW WEEKS NEEDS TO BE TOPPED OFF.. FAN WAS REPLACE DUE TO RECALL. HAD TO REPLACE FAN CONTROL UNDER HEADLIGHT. LAST YEAR WAS OVERHEATING. REPLACED WATER PUMP/ THERMOSTAT. OVERHEATING AGAIN. JUST REPLACED THERMOSTAT TODAY. DID NOT FIX THE PROBLEM. TRANSMISSION HAS BEEN SHIFTING HARD FOR THE PAST YEAR AND A HALF. I REPLACED PARTS IN TRANSMISSION AS SUGGESTED BY DEALER. BUT IT DID NOT FIX PROBLEM..REPLACED RADIATOR AROUND MAY OF 09 STILL HAVING COOLING PROBLEMS. I REPLACED SO MANY SENSORS THAT HAVE FAILED THAT I CANT REMEMBER THEM ALL. I STILL HAVE 1 MORE YEAR OF PAYMENTS ON THIS VEHICLE.. ITS HARD TO MAKE PAYMENTS WHEN I HAVE BEEN BUYING SO MANY PARTS TO TRY TO KEEP THIS CAR RUNNING. BAD DOOR SEALS, THEY ARE TOO SMALL (SHORT OR SHRINKING) IT LETS WATER COME IN BACK PASSENGER AREA. ALWAYS SMELLS MUSTY INSIDE.. BLACK MOLD IN THE RAINY SEASON. TAILLIGHT BRAKE LIGHT ON ONE ONLY WORKS PART TIME. REPLACED 3 DOOR LATCHES. INCLUDING ONE ON REAR HATCH. *TR
THE DUAL CLIMATE CONTROL HAS BEEN NOT FUNCTIONAL DUE TO THE FACT THAT MY BLEND DOOR ACTUATOR IS STOCK ON VENT. THIS HAS CAUSED ME GREAT DISCOMFORT AND SEVERE SAFETY ISSUES BECAUSE I CAN NOT CIRCULATE ANY WARM AIR IN MY CAR OR DEFROST. I SINCERELY HOPE JEEP DOES A RECALL, NOT ONLY TO KEEP VALUED CUSTOMERS, BUT TO PREVENT ANY SERIOUS ACCIDENTS DUE TO THE FACT THAT THE DEFROST IS COMPLETELY DISFUNCTIONAL. *TR
THE DRIVERS SIDE SEAT ON MY 2000 GRAND CHEROKEE BROKE. THE METAL OR DESIGN IS FAULTY. AT FIRST I THOUGHT THIS WAS A UNIQUE PROBLEM, BUT THE MORE I RESEARCHED ONLINE, I FOUND DISCUSSION FORUMS WITH THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. I AM NOW SCARED TO DRIVE THIS VEHICLE BECAUSE OTHER OWNERS OF 2000 GRAND CHEROKEES HAVE SAID THAT THEIR SEATS HAVE FULLY BROKEN OFF WHILE DRIVING AND HAVE ENDED UP IN THE BACK SEAT ALMOST CAUSING A FATAL ACCIDENT. MY SEAT IS ONLY PARTIALLY BROKEN RIGHT NOW, IT WAS ALREADY WELDED ONCE. PLEASE LOOK INTO THIS MATTER BEFORE SOMEONE SERIOUSLY GETS HURT. *TR
THE DRIVER'S BLEND DOOR, AND THE PASSENGER'S BLEND DOOR ARE NOT WORKING, CAUSING ONLY COLD AIR TO COME IN ON PASSENGER AND ON DRIVER SIDE CAUSING FOG BUILD UP ON THE FRONT WINDSHIELD WHICH PREVENTS DRIVERS VISION AND COULD CAUSE A MAJOR ACCIDENT. A KNOWN PROBLEM BY JEEP/DODGE/CHRYSLER BUT NEVER HAD A RECALL TO FIX THE HAZARDOUS AND DANGEROUS PROBLEM. *TR
DRIVER SEAT FRAME CONTINUES TO BREAK CAUSING SEVERELY HAZARDOUS DRIVER POSITIONING AND AN UNSAFE CONNECTION TO THE BODY OF THE VEHICLE IN THE CASE OF AN ACCIDENT. *TR
IOWA NATIVE...FREEZING NOVEMBER - MARCH!! OCCURRED IN 2006. HEAT ON PASSENGER SIDE OF JEEP AS A MANUFACTURER DEFECTIVE BLEND DOOR THAT WILL NOT OPEN. VIA INTERNET IT SOUNDS LIKE I AM ONLY ONE OF MANY!! WOULD BE GRATEFUL IF MANUFACTURER WOULD BE HELD RESPONSIBLE FOR SUCH A HUGE DEFECT IN IT'S MANUFACTURING! *TR
FRONT DRIVERS SIDE SEAT IN GRAND CHEROKEE LAREDO HAS SNAPPED OFF THE FRAME AND BECOME LOOSE. *TR
THIS IS A COMPLAINT REGARDING MY 2000 JEEP GRAND CHEROKEE LIMITED. MY HUSBAND NOTICED A WOBBLE IN THE FRONT DRIVERS SEAT AND WITHIN 2 DAYS (BEFORE HE COULD TAKE IT IN) THE SEAT BECAME UNATTACHED JUST AS HE WAS DRIVING UP A STEEP AND CURVY HILL. HE IS AROUND 270 POUNDS, WELL BELOW THE 400 POUND LIMIT. LUCKILY HE WAS GOING VERY SLOW AS IT IS A STEEP HILL THROUGH THE NEIGHBORHOOD. HE LANDED IN THE LAP OF MY 6-YEAR OLD DAUGHTER, CRUSHING HER LEGS AGAINST HER BOOSTER SEAT, WHICH CAUSE EXTENSIVE BRUISING. WHILE SHE WAS NOT SERIOUSLY OR PERMANENTLY HURT - THIS COULD HAVE BEEN MUCH WORSE OR FATAL IF IT HAPPENED UNDER DIFFERENT CIRCUMSTANCES. I HAVE SPOKEN WITH THE DEALER AND THEY SAID IT HAS NOT BEEN RECALLED. I THEN LOOKED ONLINE AND WAS ASTOUNDED BY THE NUMBER OF OTHER PEOPLE WHO HAVE HAD SIMILAR PROBLEMS. THIS NEEDS TO BE ADDRESSED WITH CHRYSLER BEFORE MORE PEOPLE GET INJURED OR FATALITIES OCCUR. *TR
I OWN A 2000 JEEP GRAND CHEROKEE LAREDO AND PURCHASED IT USED 4 YEARS AGO. A YEAR AGO MY DRIVER'S SIDE SEAT BEGAN SQUEAKING AND SLOWLY ROCKING BACK AND FORTH. ONE DAY AS I WAS DRIVING 70MPH ON THE HIGHWAY, THE SEAT SIMPLY SNAPPED, SENDING ME RECLINING INTO THE BACKSEAT AREA. LUCKILY I WAS UNHARMED AND NO ACCIDENT OCCURRED. AFTER REVIEWING THE STRUCTURE UNDER THE SEAT, I DISCOVERED THAT THE METAL FRAME HAD SIMPLY CRACKED. AT $1000 TO REPAIR AS QUOTED BY A DEALER, I SIMPLY CANNOT AFFORD TO DO SO AND I HAVE CONSTRUCTED A HOMEMADE DEVICE OF 2X4'S THAT HAS SUFFICED FOR THE TIME BEING. HOWEVER, THE SEAT CONTINUES TO ROCK SIDE TO SIDE AND WHEN I GO AROUND CORNERS I HAVE TO LEAN HEAVILY AGAINST THE DRIVER'S SIDE DOOR. SIMPLY PUT, THE SEAT IS A DANGER TO THE DRIVER OF JEEPS AND EVERY CAR ON THE ROADS AROUND THEM. I LOVE MY JEEP BUT IF I HAD BEEN INJURED OR KILLED, THEY WOULD HAVE BEEN COMPLETELY CULPABLE DUE TO THEIR FAILED PRODUCT. *TR
RECIRC DOOR, THE DRIVER'S BLEND DOOR, AND THE PASSENGER'S BLEND DOOR ALL HAVE TOO MUCH TRAVEL, CAUSING ONLY COLD AIR TO COME IN ON PASSENGER OR ON DRIVER SIDE CAUSING FOG BUILD UP ON THE FRONT WINDSHIELD WHICH PREVENTS DRIVERS VISION AND COULD CAUSE A MAJOR ACCIDENT. A KNOWN PROBLEM BY JEEP/DODGE/CHRYSLER BUT NEVER HAD A RECALL TO FIX THE HAZARDOUS AND DANGEROUS PROBLEM. *TR
COOLANT LOSS WITH NO LEAKS FOUND DEALER DON'T WANT TO FIND PROBLEM. MECHANIC SAYS AII 2000 MODELS ARE DOING IT AND CHRYSLER WILL NOT FIX PROBLEM. MECHANIC SAID TO SELL IT AND MAKE IT SOMEBODY ELSE'S PROBLEM. MECHANIC SAID I6 HEAD CRACKS, FAN RELAY GOES BAD, RADIATOR CRACKS AND CHRYSLER DON'T WANT TO STAND BEHIND THERE PRODUCT AND FIX IT. *TR
2000 JEEP GRAND CHEROKEE LIMITED BLEND DOORS. *TR
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO, WITH A 4.0 LITER INLINE 6 CYLINDER, AND DOING A BIT OR RESEARCH I HAVE FOUND THAT IS COMMON ON THIS CAR TO HAVE A OVERHEATING PROBLEM, DUE TO CRACKED CYLINDER HEAD WHICH IS A MAJOR JOB...TO FIX THIS PROBLEM WILL COST ABOUT $ 3000.00. *TR
2000 JEEP GRAND CHEROKEE LAREDO. DRIVERS SIDE SEAT FRAMEWORK HAS BROKEN....SEAT VERY WOBBLY, WOULD BE UNSAFE IN AN ACCIDENT. *TR
CAR STALLS WHILE IN TRAFFIC. DASHBOARD GAUGES GO HAY WIRE. *TR
2000 JEEP GRAND CHEROKEE, PASSANGER SIDE HEAT DOES NOT WORK - BLOWS COLD AIR - AGAIN (10/09)! FIXED THIS ONCE BEFORE IN 2006 (ISH) FOR APPROX $800. *TR
THE FRONT SEAT IN MY 2000 MODEL JEEP GRAND CHEROKEE. I HAVE READ FROM A LARGE NUMBER OF OWNERS THAT THE SAME THING HAS HAPPENED TO THEM. *TR
THE AIR BAG WARNING LIGHT COMES ON IN MY 2000 GRAND CHEROKEE WHILE I AM IN IDLE AND IN MOTION. *TR
THE FRAME ON THE DRIVER'S SEAT BROKE THROUGH IN 2 PLACES UNDER NORMAL USE, MAKING IT A SAFETY HAZARD. CURRENTLY DEBATING REPAIR ROUTE. *TR
THE RADIATOR FAN BLADES ON MY 2000 JEEP GRAND CHEROKEE FRACTURED AND SEPARATED WHILE THE MOTOR WAS RUNNING. THIS IS CONSISTENT WITH NHTSA CAMPAIGN ID NUMBER: 06V199000 AND CORRESPONDING DAIMLERCHRYSLER RECALL NO. F25, HOWEVER, THIS RECALL WAS ONLY FOR VEHICLES BUILT FROM JANUARY 31, 2000 THROUGH JUNE 12, 2000. MY JEEP WAS CONSTRUCTED IN DECEMBER OF 1999 SO MY FAN IS NOT INCLUDED IN THIS RECALL. I'D LIKE CLARIFICATION ON WHY MODEL YEAR 2000 JEEP GRAND CHEROKEE'S THAT WERE BUILT IN DECEMBER OF 1999 ARE NOT INCLUDED IN THE RECALL EVEN THOUGHT THE ENGINEERING AND CONSTRUCTION OF THE RECALLED ITEM AND CORRESPONDING FRACTURE AND SEPARATION OF THE RADIATOR FAN ARE THE SAME. *TR
JEEP 2000 GRAND CHEROKEE LAREDO INLINE 6CYL I RECENTLY EXPERIENCED LOW COOLANT AND OIL PRESSURE PROBLEMS. I HAD THE WATER PUMP REPLACED, THE OIL SENSOR SWITCH REPLACED, AND THE OIL PUMP REPLACED. THE REPAIRS WERE DONE INDIVIDUALLY IN THAT ORDER. I AM STILL EXPERIENCING LOW COOLANT ALTHOUGH THE CAR DOES NOT SEEM TO OVERHEAT. I RECENTLY HAD A PRESSURE TEST AND THERE WERE NO LEAKS. WHEN THE CAR IS STARTED IN THE MORNING I HAVE THE PROPER OIL PRESSURE. AS SOON AS THE CAR WARMS UP THE OIL PRESSURE FLUCTUATES AND EVENTUALLY ACTIVATES THE ALERT INDICATOR (BELL SOUND). THE ENGINE SOUNDS FINE AND THERE ARE NO PERFORMANCE PROBLEMS. I BROUGHT THE CAR BACK TO THE SERVICE STATION THAT DID THE REPAIRS. THE MECHANIC SUGGESTED THAT I USE A HEAVIER OIL FOR THE PRESSURE PROBLEM. I WILL LET YOU KNOW THE RESULTS. THIS MAY BE THE LAST ATTEMPT BEFORE AN ENGINE OVERHAUL. JEEP SHOULD HAVE A RECALL FOR THESE PROBLEMS. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE VEHICLE HAS GOODYEAR EAGLE R-SA TIRES, SIZE 255/45/R20. THE VEHICLE WAS IN A STATIONARY POSITION WHEN THE CONTACT OBSERVED THAT THE FRONT DRIVER AND PASSENGER TIRES EXHIBITED SEVERE TREAD SEPARATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE FACILITY FOR INSPECTION. THE TIRES HAVE NOT BEEN REPLACED AT THIS TIME. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 16,536.
JEEP TENGO UN PROBLEMA CON ACELERACIN SBITA DE UN JEEP CHEROKE LIMITED MODELO 2000 , CASI NOS MATA , CHOCAMOS CONTRA UNA CASA EN MEXICO A CAUSA DE UNA ACELERACION SUBITA Y LOS FRENOS FALLARON , COMO ES POSIBLE QUE SIGAN VENDIENDO ESTE AUTO , AQUI EN MEXICO BOY A DEMANDAR POR LECIONES A CRYSLER MEXICO POR LAS COCHINADAS QUE VENDEN Y TENGO ENTREVISTA CON TELEVISA PARA MOSTRAR VIDEO DE FALLA YO PUEDO DEMOSTRAR FALLA ELECTRONICA DE FABRICA. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT NOTICED A FUEL LEAK WHEN FUELING THE GAS TANK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. HE CONTACTED THE DEALER AND A TECHNICIAN STATED THAT BECAUSE HIS VIN NUMBER WAS EXCLUDED FROM RECALL# 06E011000 (FUELSYSTEM, GASOLINE: DELIVERY: FUEL PUMP), HE WAS INELIGIBLE FOR A FREE REMEDY. THE VEHICLE HAS NOT BEEN REPAIRED.THE CURRENT AND THE FAILURE MILEAGES WERE 148,049.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE RADIATOR FAN BROKE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A MECHANIC FOR REPAIRS. THERE WAS AN EXISTING RECALL ON THE RADIATOR FAN; HOWEVER, THE VIN IS NOT A PART OF THE RECALL. THE CONTACT IS AWARE OF THE SAFETY RISK INCLUDING THE POSSIBILITY THAT SOMEONE COULD SUSTAIN AN INJURY FROM PARTS OF THE FAN. THE CURRENT AND FAILURE MILEAGES WERE 130,000. WHEN THE FAN BROKE, PIECES FLEW INTO THE RADIATOR AND DAMAGED IT BEYOND REPAIR. THE RADIATOR AND FAN HAD TO BE REPLACED. UPDATED 10/27/09*JB
1. DRIVING AT EVEN SPEED ON INTERSTATE 35. 2. FRONT LEFT LEG OF DRIVER SEAT BRACKET SNAPPED.*TR
HAVE A 2000 JEEP GC. DRIVER'S SEAT WOBBLY FOR SEVERAL YEARS. FINALLY REALIZED THE TRACK WAS FRACTURED IN MULTIPLE PLACES AND GOT A NEW ONE. IN CHAINING OUT THE TRACKS, NOTICED THAT THE SEAT FRAME IS ALSO FRACTURED IN MULTIPLE PLACES. SEAT NOW BEING HELD ON BY TWO PARTIALLY TORN PIECES OF METAL. ONLY DRIVER SINCE THE DAY IT WAS NEW. 200 LBS. *TR
THE DRIVERS SEAT IN MY 2000 JEEP GRAND CHEROKEE BECAME WOBBLY AND EVENTUALLY BROKE FROM THE FRAME. WHEN IT BROKE, I WAS DRIVING AND ENDED UP FLYING FORWARD AND TO THE RIGHT. THE DEALER SAYS IT IS OVER 1000.00 TO REPLACE THE SEAT. I CURRENTLY HAVE IT SECURED WITH ZIP TIES, BUT THESE WILL PROBABLY NOT HOLD THE SEAT IN PLACE IF I AM IN A CAR ACCIDENT. IT SEEMS THAT THIS IS A VERY COMMON PROBLEM AND THERE SHOULD BE A RECALL. *TR
HOOD LATCHES, ALL THREE OF THEM, FAILED AND HOOD FLEW UP WHILE WE WERE TRAVELING AT 60 MPH. NO CRASH BUT ONE INJURY AND OVER A THOUSAND DOLLARS TO REPAIR THE DAMAGE TO THE VEHICLE. THE REAR VIEW MIRROR CAME OFF AND LANDED IN THE BACK SEAT. THE HOOD WAS DESTROYED AS WERE THE THREE PANELS WHERE THE WIPERS ARE LOCATED AND THE SUPPORT BRACKET BELOW THEM. THE HINGES WERE HYPEREXTENDED AND HAD TO BE REPLACED. AFTER SOME INVESTIGATION I FOUND SEVERAL REPORTS OF SIMILAR INCIDENTS WITH THIS VEHICLE AND OTHERS WHERE THE SAME LATCH ASSEMBLY WAS USED. FIVE PEOPLE COULD HAVE BEEN KILLED AND I AM OUTRAGED THAT I WAS NEVER WARNED ABOUT THIS OBVIOUSLY DEFECTIVE LATCH SYSTEM. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE INTO PARK. WHEN SHE RESTARTED IT, THE VEHICLE OPERATED NORMALLY. THE FAILURE HAS OCCURRED A TOTAL OF TEN TIMES. BOTH THE DEALER AND A PRIVATE MECHANIC COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT FEELS THAT THIS IS A HUGE SAFETY ISSUE BECAUSE A CRASH COULD OCCUR. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 103,000.
2000 JEEP GRAND CHEROKEE LAREDO 6 POINT ADJUSTABLE POWER DRIVER'S SEAT. THE BRACKETS ON THE LEFT SIDE OF THE POWER SEAT ADJUSTER (THE BRACKETS THAT HOLD THE TOP OF THE ADJUSTER TO THE BOTTOM) BROKE ON JULY 3, 2009 UNDER NORMAL BREAKING AT A TRAFFIC LIGHT. BASICALLY THE LEFT SIDE OF THE SEAT NOW JUST FLOATS AROUND. IF THE CORRESPONDING BRACKETS ON THE RIGHT SIDE GO, THE SEAT WILL BE FREE OF THE VEHICLE AND I'LL BE DRIVING FROM THE BACK. I WAS WILLING TO WRITE THIS OFF AS A ONE OFF PROBLEM, BUT THAT'S JUST NOT THE CASE. THIS IS SUCH A COMMON ISSUE THAT I'M UNABLE TO FIND A REPLACEMENT FROM A SALVAGE YARD. THE DEALER WANTS $800 TO REPLACE THE ASSEMBLY (THE ENTIRE ASSEMBLY MUST BE REPLACED AS IT'S NOT AVAILABLE IN ITS INDIVIDUAL COMPONENTS) WHICH JUST IS NOT POSSIBLE AT THIS POINT. THIS IS A SERIOUS SAFETY ISSUE. IF THE SEAT WERE TO COMPLETELY BREAK AWAY AT 75 MPH (INTERSTATE SPEED WHERE I AM), IMAGINE THE CATASTROPHIC EVENT THAT WOULD OCCUR. I'VE GOTTEN A HOLD OF A USED 10 POINT ADJUSTABLE DRIVER'S SEAT FROM A 2001 JEEP GRAND CHEROKEE AND AM HOPING I CAN MAKE IT WORK, BUT AT THIS POINT, THE ISSUE IS NOT RESOLVED. IF THE ONE FROM THE 2001 JEEP CAN'T BE MADE TO WORK, I MAY BE FORCED TO CONVERT IT TO A MANUAL SEAT AS THE BRACKETS FOR A MANUAL SEAT ARE AFFORDABLE NEW. *TR
DRIVER'S SIDE TAIL LIGHT KEEPS GOING OUT AND HAVING TO BE REPLACED. BECAUSE IT IS THE SAME PROBLEM EACH TIME, I BELIEVE IT IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND CORRECTED BY THE MANUFACTURER. *TR
WE OWN A 2000 JEEP GRAND CHEROKEE LAREDO. IT JUST STARTED BLOWING COLD AIR ONLY OUT OF THE DRIVERS SIDE VENTS AND HOT AIR OUT OF THE PASSENGERS SIDE VENTS. WE UNDERSTAND IT IS A BLEND DOOR MALFUNCTION WHICH IS WIDESPREAD AMONG 1998-2004 JEEP GRAND CHEROKEE OWNERS. WE CALLED OUR LOCAL JEEP DEALER AND THEY ESTIMATED IT WOULD COST BETWEEN $800 AND $2000 TO FIX AS THEY WOULD HAVE TO PULL THE ENTIRE DASH OUT OF THE CAR. THIS IS SIMPLY UNACCEPTABLE FOR AN OWNER TO HAVE TO PAY ALL OF THIS MONEY TO REPAIR A MANUFACTURING DEFICIT IN THE ORIGINAL DESIGN. ABOUT EVERY JEEP OWNER WE KNOW HAS FACED THIS PROBLEM. WE FEEL YOU SHOULD DEMAND THAT JEEP RECALLS ALL OF THE JEEPS AND FIX THEM AT THEIR EXPENSE. *TR
HEATING/AIR CONDITIONING COMPONENTS FAIL DUE TO FAULTY COMPONENTS (BLEND DOORS, A COMPONENT KNOWN TO FAIL FREQUENTLY) CAUSING WINDSHIELD FOGGING, POOR VISIBILITY, LACK OF HEAT CONTROL. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SEAT BRACKET FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE REPAIR WAS TOO EXPENSIVE. THE FAILURE MILEAGE WAS 120,000.
I HAVE A 2000 JEEP GRAND CHEROKEE AND RECENTLY MY BAND IN MY TRANSMISSION BROKE, SO I HAVE NO 2ND GEAR. I BROUGHT IT TO A TRANSMISSION SHOP AND THEY TOLD ME IT HAPPENS VERY OFTEN ON THE MAKE AND YEAR OF MY VEHICLE. IT WOULD BE AN $1800.00 TO $3000.00 FIX. AS OF RIGHT NOW MY CAR WONT SHIFT UNTIL IT REACHES 5000 RPM'S, SINCE I DON'T HAVE THE MONEY TO FIX. I WAS JUST WONDERING IF IT HAS HAPPENED ALOT ON THIS MAKE AND MODEL CAR IF IT WOULD BE A RECALL. *TR
I HAVE A 200 JEEP CHEROKEE SPORT, 4WD. I ALSO HAD A 1996 JEEP CHEROKEE SPORT, 4WD. BOTH HAVE THE SAME 2 PROBLEMS. #1 IS A BROKEN DRIVERS SEAT. THE BRACKET IS TOO SMALL AND SPLITS NEAR THE BOLT HOLES. YOU CAN'T DRIVE LIKE THIS, THE CURRENT ONE (2000) STARTED WITH A SMALL NOISE WHEN I WAS EXITING THE CAR. THE NEXT DAY IT LET LOOSE ON A BUMPY ROAD ON A CORNER. I DIDN'T THINK MUCH OF IT THE FIRST TIME WITH THE 1996, WHICH I TRADED FOR THE 2000, BUT SINCE IT HAS HAPPENED AGAIN, I DID SOME RESEARCH AND IT IS A COMMON PROBLEM. I STUMBLED ONTO THIS SITE: HTTP://VLANE.COM/POLL/30/2001-JEEP-GRAND-CHEROKEE-HAS-YOUR-DRIVER-SIDE-FRONT-SEAT-BROKEN-ON-THIS-JEEP PROBLEM #2, AND MORE SERIOUS IS A HUGE WOBBLE, SHIMMY, SHAKE PROBLEM AT AROUND 50 MPH. SO MUCH SO THAT YOU FEEL AS IF THE CAR IS GOING TO BE THROWN OFF THE ROAD OR FLIP. ALSO THIS PROBLEM DEVELOPED ON MY 96 JEEP BEFORE I TRADED IT FOR THIS ONE, AND NOW HAS STARTED ON THIS 200 JEEP, SO AGAIN SEEING A PATTERN, I DID MORE RESEARCH AND FOUND MORE PEOPLE WITH THIS PROBLEM. HERE IS JUST ONE SITE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0E6F51/0 PLEASE HELP! THESE ARE SAFETY ISSUES NOT TO MENTION POSSIBLE DESIGN FLAWS THAT ARE COSTLY TO REPAIR. THANK YOU. *TR
REAR BRAKE LIGHTS CONTINUE TO FAIL WITHIN 12-20 MONTHS TIME EVEN AFTER THE ENTIRE TAIL LIGHT IS REPLACED. THIS HAS OCCURRED FOR BOTH REAR TAIL LIGHTS IN MY 2000 JEEP GRAND CHEROKEE LAREDO. WE'RE HAVING TO REPLACE BOTH OF THEM EVERY 12-20 MONTHS NOW. THE TAIL LIGHT CIRCUIT AREA IS KNOWN TO BE A JEEP DEFECTIVE, AS I NOW DISCOVERED. *TR
THE DRIVER'S SEAT OF MY 2000 JEEP GRAND CHEROKEE CAME LOOSE, CAUSING THE SEAT TO BE PUSHED INTO THE BACKSEAT WHILE THE CAR WAS BEING OPERATED AT A HIGH RATE OF SPEED. THE DEALERSHIP REFUSES TO ACKNOWLEDGE RESPONSIBILITY FOR POOR CONSTRUCTION, DESPITE THE COMMONALITY OF THIS PROBLEM ON SIMILAR JEEP MODELS. *TR
I HAVE A 2000 JEEP GRAND CHEROKEE. THE BRAKE LIGHTS AND TAIL LIGHTS ARE CONTINUALLY GOING OUT AND HAVE BEEN REPLACED NUMEROUS TIMES. I HAVE BEEN PULLED OVER A NUMBER OF TIMES AFTER HAVING THE LIGHTS FIXED ONLY TO FIND OUT AGAIN THAT THEY HAVE GONE BACK OUT. *TR
I HAVE HAD A SLOW COOLANT LEAK FOR THE LAST YEAR AND CANNOT FIGURE OUT WHY. ALSO THE OIL GAUGE IS READING 0 AT IDLE, BUT GOES BACK TO NORMAL WHEN DRIVING. I ALSO HAVE HAD THREE DIFFERENT CYLINDER MISFIRES IN THE LAST YEAR. I HAVE TAKEN THIS VEHICLE TO DIFFERENT REPAIR SHOPS AND NOBODY CAN TELL ME WHERE THE COOLANT IS GOING AND IF THESE ARE ALL RELATED. I HAVE REPLACED THE WATER PUMP, OIL PRESSURE SENSOR SWITCH, SPARK PLUGS, RAIL PACK, SPARK PLUG BOOTS, AND THERMOSTAT. VEHICLE HAS 120K MILES. *TR
THE VEHICLE BRAKE LIGHTS KEEP GOING OUT. ONE GOES OUT, THEN EVENTUALLY THE OTHER ONE GOES OUT. WE HAVE CHANGED BOTH LIGHT ASSEMBLY AND BULBS; THEY LAST FOR A WHILE THEN, EVENTUALLY GOES OUT AGAIN. THIS PROBLEM IS COMPOUNDED BY THE INCONVENIENCE OF BEING PULLED OVER FOR THE PROBLEM MULTIPLE TIMES AND NOT TO MENTION A HUGE SAFETY FACTOR. THE EXPENSE TO REPLACE THE LIGHT COMPONENTS/AND OR REPAIR HAS BEEN IN THE THOUSANDS OF DOLLARS OVER TIME. THE LAST TIME WE HAD IT IN FOR A REPAIR THEY CHANGED THE HARNESS ASSEMBLY AND THE REPAIR SHOP SAID THAT THIS IS A VERY COMMON PROBLEM WITH JEEPS OF THIS ERA. *TR
FRAME TO DRIVER'S SEAT IS BROKEN. THE SEAT IS NOW APPARENTLY OUT OF THE TRACK AND CANNOT BE ADJUSTED WITH THE TEMPORARY FIX IN PLACE. SEAT IS NOW TILTED AT AN ANGLE, AND MOVES WHEN VEHICLE IS IN MOTION, MAKING IT AN UNSAFE POSITION FOR THE DRIVER TO BE IN. *TR
MY VEHICLE BRAKE LIGHTS KEEP GOING BAD ,EITHER ONE GO OUT THEN EVENTUALLY THE OTHER ONE GOES OUT, WE CHANGE BOTH LIGHT ASSEMBLY AND BULBS, THEY LAST FOR A WHILE THEN, EVENTUALLY GOES OUT AGAIN. WE HAVE TRIED CALLING THE DEALER, NOTHING DONE. *TR
THE FRONT DRIVER SEAT BROKE. I PAID TO HAVE IT REPAIRED. I WAS TOLD THAT THE PIECE FIXED AS BEST AS COULD, BUT THAT UNABLE TO REPAIR 100%. A NEW SEAT WAS NEEDED. NEW SEATS ARE $700 PLUS. EVENTUALLY THE SEAT BROKE WORSE THAN FIRST TIME. I HAVE TO SEAT ERECT WITH NO BACK SUPPORT, UNABLE TO MOVE THE SEAT FORWARD OR BACKWARD. I HAVE FIBROMYLAGIA AND SITTING IN THIS POSITION WHILE DRIVING IS ALMOST IMPOSSIBLE, I AM A SINGLE MOM AND DO NOT HAVE THE MONEY FOR A NEW SET. I AM AT A LOST AT WHAT TO DO. *TR
2000 JEEP GRAND CHEROKEE -- SUDDEN ACCELERATION -- PULLED UP TO A GAS PUMP, STOP WENT TO SHIFT TO PARK AND THE VEHICLE SUDDENLY ACCELERATED. IF I HAD NOT QUICKLY TURNED OFF THE KEY I WOULD HAVE GONE THROUGH THE STATION. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY AND WHEN THE DOOR WAS OPENED, THE VEHICLE SHIFTED OUT OF PARK AND BEGAN TO ROLL BACKWARDS. THE DOOR STOPPED THE VEHICLE FROM ROLLING TOO FAR. BOTH THE FRONT FENDER AND DRIVER'S SIDE DOOR WERE DAMAGED. THE MANUFACTURER AND DEALER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 100,000.
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE CONTACT NOTICED THAT THE DRIVER'S SEAT BEGAN TO WOBBLE AND THEN THE SEAT BRACKETS FAILED. HE NOTICED THAT THE SEAT WOBBLED PRIOR TO THE FAILURE, BUT NO REPAIRS WERE MADE AT THAT TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE SEAT BRACKETS AND THE SEAT FAILED. THE REPAIR WOULD COST $800. NO REPAIRS HAVE BEEN MADE AND THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 130,000 AND CURRENT MILEAGE WAS 137,000.
LEFT TURN SIGNAL ONLY WORKS ON OCCASION AND THEN WILL GO OUT TOTALLY. THE BULBS ARE OK. IN CHECKING JEEP OWNER WEBSITES THIS IS APPARENTLY A VERY LARGE PROBLEM. I STRONGLY FEEL THAT THIS IS A SAFETY ISSUE AS IF THE LEFT TURN SIGNAL FAILS THE DRIVER BEHIND YOU DOES NOT KNOW YOUR INTENTIONS AND MAY RUN IN TO YOU. CURRENTLY, I HAVE TO PASS UP MY TURN WHEN IT FAILS AND THEN FIND A SAFE PLACE TO TURNAROUND AND GO BACK TO MY ORIGINAL TURN POINT. WITH AS MANY COMPLAINTS AS I HAVE SEEN ON THE VARIOUS WEBSITES I BELIEVE THIS IS A STRONG SAFETY ISSUE AND NEEDS TO BE RECALLED AND A PERMANENT REPAIR MADE. *TR
2000 JEEP GRAND CHEROKEE LAREDO 4.0L INLINE 6 WITH CRACKED CYLINDER HEAD (BETWEEN #3 & 4) ALLOWING COOLANT FLUID TO LEAK INTO ENGINE. NOTICED COOLANT DISAPPEARING @90,000 MILES. HAD PRESSURE TEST BY 2 DIFFERENT DEALERS. CRACKED CYLINDER HEAD DIAGNOSED BY SECOND DEALER RECENTLY. PROBLEM APPEARS TO BE A DEFECT IN THE CYLINDER HEAD CASTING #0331. DISCOVERED MANY OTHER OWNERS WITH SAME PROBLEM AT CARSURVEY.ORG. UNDER JEEP CHEROKEE REVIEWS. PLEASE ORDER A RECALL! I COULD NOT BELIEVE HOW MANY PEOPLE HAVE EXPERIENCED THE SAME SCENARIO AS MYSELF ON CARSURVEY.ORG WEBSITE. *TR
SEAT BRACKET BROKE ON 2000 JEEP GRAND CHEROKEE. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRAMEWORK FAILED ON THE DRIVER'S SEAT AND IT WAS HANGING ON BY ONE CORNER. THE DEALER STATED THAT THEY WOULD REPLACE THE DRIVER'S SEAT FOR $600. THE FAILURE MILEAGE WAS 75,000. UPDATED 05/15/09 *BF UPDATED 05/18/09.*JB
I AM THE OWNER OF A 2000 JEEP CHEROKEE CLASSIC WITH A 4.L 6CYLINDER ENGINE. I AM THE SECOND OWNER OF THIS JEEP WITH 102,000 MILES.ALL SERVICES ALWAYS DONE ON TIME, OIL, BRAKES,FLUSHES, FLUIDS, ECT. MY OIL PRESSURE DROPPED ONE DAY WHILE DRIVING AND MY ANTIFREEZE STARTED DISAPPEARING. I WENT TO HAVE THE CAR LOOKED AT BY A REPAIR SHOP THEY TOLD ME THE CYLINDER HEAD BETWEEN THE 3RD AND THE 4TH CYLINDER HAD A CRACK IN IT. I WAS ALSO TOLD IT IS A KNOWN PROBLEM BY JEEP AND IT WAS DUE TO DEFECTIVE MACHINES THAT MADE THE CYLINDER HEADS. I LOOKED ONLINE AND FOUND OVER 10,234 BLOGS ABOUT THIS PROBLEM. SO I WENT TO A JEEP DEALER THINKING IT SHOULD BE A RECALL OR DEFECTIVE PART RECALL AND JEEP IS SAYING THERE IS NOTHING THEY CAN DO ABOUT IT IT WILL COST ME 3200.00 DOLLARS. I FEEL THIS MANY DEFECTIVE PARTS ALL WITH ( EXACT )SAME PROBLEM SHOULD BE A MAJOR CONCERN. *TR
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO AND I AM HAVING ISSUES WITH THE DRIVERS SIDE SEAT. IT HAS BROKEN AND I HAVE FIXED IT AND BROKEN AGAIN. I TOOK IT TO MY REPAIR SHOP FOR WELDING AN WHEN THEY TOOK IT OUT THEY FOUND IT WAS ONLY BEING HELD TOGETHER BY FABRIC. I UNDERSTAND THAT VEHICLE PARTS HAVE A LIFESPAN AND SOME REQUIRE THAT THEY BE REPLACED . THE FRAME OF THE DRIVERS SEAT SHOULD NOT BE ONE OF THEM. I'M LOOKING AT A $400-500.00 REPAIR THAT I SHOULD NOT BE RESPONSIBLE FOR. THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD HAVE BEEN RESOLVED THROUGH A RECALL. THE PRICE FOR THE REPLACEMENT FRAME IS OVER $300.00, NOT COUNTING LABOR. I HAVE LOOKED AT COMPLAINTS ONLINE AND THIS ISSUE SEEMS TO BE VERY COMMON. YOU CAN'T EVEN FIND REPLACEMENT SEATS AT SALVAGE YARDS. THE BIG THREE HAVE BEEN UNDEREGINEERING VEHICLE PARTS FOR YEARS FOR THE PURPOSE OF FUTURE PARTS AND VEHICLE SALES. THIS APPROACH IS A MAJOR REASON THEY ARE IN THE MESS THAT THEY ARE IN. THE GOVERNMENT, INSTEAD OF THROWING MORE BILLIONS AT THEM NEEDS TO HOLD THEM ACCOUNTABLE, ESPECIALLY IN AN INSTANCE LIKE THIS WHERE ME AND MY FAMILIES SAFETY HAS BEEN COMPROMISED. *TR
HEATER AND DEFROSTER FAILED TO WORK AND NEARLY CAUSED AN ACCIDENT AS WINDSHIELD WOULD NOT DEFROST. PROBLEM WAS DIAGNOSED TO BE A BLEND DOOR FAILURE WITH FAILURE CODES 38,51,54 AND 56. *TR
2000 JEEP GRAND CHEROKEE LAREDO, THE FRONT PASSENGER SEAT HAS BROKEN FREE FROM IT'S TRACKS. THIS IS NOT AN ISOLATED INCIDENCE, MANY JEEP OWNERS ARE EXPERIENCING THE SAME PROBLEM. *TR
TWO 2000 JEEP GRAND CHEROKEE DOOR LOCK ACTUATORS HAVE FAILED. IN AN EMERGENCY I CANNOT GET OUT OF THE VEHICLE UNLESS I CRAWL TO THE BACK SEAT AND EXIT THROUGH A REAR DOOR. *TR
I HAVE A 200 JEEP GRAND CHEROKEE, WITH A BROKEN FRONT SEAT FRAME. *TR
2000 JEEP GRAND CHEROKEE DOOR ACTUATOR. MY REAR PASSENGER DOOR ACTUATOR HAS BROKEN AND THE SAFETY PROBLEM IS THAT THE DOOR WILL NOT OPEN AT ALL. A SEARCH ON THE INTERNET REVEALS THAT THIS IS A RECURRING PROBLEM WITH THIS YEAR AND JEEP MODEL. JEEP IS AWARE OF THE PROBLEM AS THE ACTUATOR IS NOT COVERED UNDER THE WARRANTY. *TR
NO HEAT ON PASSENGER SIDE OF 2000 GRAND JEEP CHEROKEE. *TR
I OWN A 2000 JEEP GRAND CHEROKEE LIMITED WITH 151,400 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,200 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITEDS WITH DUEL ZONE VENTILATION SYSTEMS. *TR
I RECENTLY PURCHASED A 2000 JEEP CHEROKEE WITH THE 4.0 MOTOR IN IT. I HAVE BEEN HAVING LOSS OF COOLANT LATELY. NO LEAKS NO PUDDLES BUT COOLANT IS DISAPPEARING FROM MY OVER FLOW BOTTLE. A QUICK SEARCH ON THE INTERNET REVEALED THAT THIS IS A COMMON PROBLEM WITH 2000 4.0L MOTORS. TURNS OUT THE HEAD CRACKS. CLOSER INSPECTION REVIEWS A CRACKED HEAD AT 35K MILES THE JEEP HAS CRACKED A HEAD. UNREAL. *TR
THE SEAT TRACKS ON MY 2000 JEEP GRAND CHEROKEE FAILED. THE SEAT STARTED TO SEEM LOOSE , THEN THE METAL BRACKETS BROKE INTO, WHEN I STEPPED ON THE GAS THE SEAT TIPPED BACKWARDS. IT CANNOT BE REPAIRED AND MUST BE REPLACED. I JUST INFORMED CHRYSLER ABOUT THE PROBLEM AND OF COURSE THEY TOLD ME TO TAKE IT TO ONE OF THEIR SERVICE DEPARTMENTS. THEY WILL NOT PAY FOR IT. *TR
MY SECURITY SYSTEM INTERMITTENTLY LOCKS ME OUT OF MY VEHICLE. I HAVE PUT AT LEAST 2000 INTO FIXING IT AND STILL HAVE A VEHICLE I CANT DRIVE AND I STILL HAVE TO PAY FOR IT. NO ONE KNOWS WHY IT IS DOING THIS. I AM WILLING TO HAVE THE SYSTEM DISABLED BUT NO ONE WILL TELL ME HOW TO DO THAT EITHER. I AM A SINGLE MOM AND CANT AFFORD TO PAY FOR A VEHICLE I CANT DRIVE. I HAVE TO GET PEOPLE TO TAKE ME EVERY WHERE I GO. THIS IS CAUSING SEVERE HARDSHIP ON ME AND MY FAMILY. *TR
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLS WHILE IDLING. IF THE HEATER IS ACTIVATED, THE STALLING OCCURS LESS FREQUENTLY. NO MAJOR REPAIRS HAVE BEEN PERFORMED ON THE VEHICLE. THE CURRENT MILEAGE WAS 72,000 AND FAILURE MILEAGE WAS 68,000.
WHEN HEATER IS ON WE ONLY GET HEAT OUT ON THE DRIVER SIDE ONLY. COLD AIR BLOWS OUT ON THE PASSENGER SIDE. THEN NO HEAT FROM ANY SIDE OF UNIT. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. ON MORE THAN TEN OCCASIONS, THE CONTACT STATED THAT THE SEAT HEATER ON THE DRIVER'S SIDE WOULD BECOME SO HOT THAT THE OCCUPANT IN THE SEAT WOULD BE BURNED. WHEN HE TURNED OFF THE SEAT HEATER, IT REMAINED ACTIVATED. HE HAD TO TURN OFF THE VEHICLE IN ORDER TO TURN OFF THE HEATER. HE NEVER SMELLED ANYTHING BURNING. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER AND THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 121,230 AND FAILURE MILEAGE WAS APPROXIMATELY 117,000.
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO BRAKE AND THE DRIVER SEAT FELL BACKWARDS. HE WAS UNINJURED AND TOOK THE VEHICLE TO THE REPAIR SHOP. THE MECHANIC STATED THAT THE BRACKETS FAILED, BUT THEY WOULD NOT WELD THE BRACKETS BACK TOGETHER BECAUSE THEY BELIEVE IT WILL NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 125,000.
I BOUGHT THE CAR IN SEPTEMBER 2007..IN NOVEMBER I WAS ON THE HIGHWAY AND SUDDENLY THE CAR STARTED TO OVERHEAT HAD TO GET IT TOWED TO THE NEAREST AUTO SHOP WHERE THEY SAID THE RADIATOR WAS DAMAGED AND HAD TO BE CHANGED...COUPLE DAYS LATER THE FAN STOPPED WORKING WHICH ALSO HAD TO BE CHANGED. AFTER ALL THE OVER HEATING THE MECHANIC TOLD ME THE ENGINE BURNED OUT AND ALSO HAD TO BE REPLACED AFTER THE FACT MY CAR WOULDNT START. HAD THE TRUCK WORKING FOR A WHILE UNTIL APRIL 2008 WHERE MY TRANSMISSION STARTED FAILING. I KEPT HEARING A CLICKING NOISE AND THE TRUCK WOULDNT ACCELERATE AS FAST IT SHOULD HAVE BEEN. HAD THE TRANSMISSION REPLACED AT COTTMAN TRANSMISSION. AFTER ALL THIS HAD HAPPENED THE ENGINE LIGHT CAME ON AND I COULDNT GET MY INSPECTION DONE, TURNED OUT TO BE A HOSE CAUSING AIR TO BE RELEASED. IT IS NOW JANUARY 2009 AND MY TRUCK HAS LEAKED OUT ALL ITS ANTIFREEZE ONCE AGAIN ITS OVER HEATING. ALL IN ALL SINCE SEPTEMBER 2007 I HAVE SPENT OVER $3500-$4000 ON THIS TRUCK. STILL MAKING PAYMENTS ON THE TRUCK FROM COLLEGE HILL AUTO IN PENNSYLVANIA. *TR
THE VENTILATION SYSTEM IN MY 2000 JEEP GRAND CHEROKEE STOPPED WORKING COMPLETELY. IT WORKED FOR ABOUT A YEAR AFTER I BOUGHT IT AND THEN STOPPED. NOW IT JUST BLOWS OUT COLD AIR EVEN WHEN I HAVE THE HEAT ON. I CAN'T AFFORD TO HAVE IT FIXED AND I CAN'T FIX IT MY SELF. IT IS A CONSTANT NUISANCE. I LIVE IN THE MOUNTAINS WHERE IT IS FREEZING AND I HAVE TO DRIVE TO WORK IN A FREEZING CAR. MY DEFROSTER DOESN'T EVEN WORK! HALF THE TIME, I AM RIDING AROUND WITH A FOGGED UP WINDSHIELD WHICH ISN'T SAFE AT ALL. *TR
I OWN A 2000 JEEP GRAND CHEROKEE. THE HEATING WORKS FINE ON THE DRIVER'S SIDE OF THE VEHICLE, BUT ONLY COLD AIR BLOWS FROM THE VENTS ON THE PASSENGER SIDE. MY INTERNET REVIEW SUGGESTS THAT IT WON'T BE LONG BEFORE I LOSE HEAT ON THE DRIVER'S SIDE. THIS IS APPARENTLY A VERY COMMON PROBLEM WITH JEEP GRAND CHEROKEES ... AND CHRYSLER KNOWS IT. THE FIX IS VERY EXPENSIVE ... BLEND AIR DOOR ACTUATOR, OR SOMETHING LIKE THAT. THIS WILL BECOME A SAFETY HAZARD WHEN I AM UNABLE TO DEFROST THE WINDSHIELD. CHRYSLER SHOULD RECALL AND FIX! *TR
2000 JEEP GRAND CHEROKEE HEATER QUIT WORKING AND MAKES IT DANGEROUS TO DRIVE IN COLD WEATHER BECAUSE YOU CAN NOT KEEP WINDOWS DEFROSTED. IT IS A KNOWN PROBLEM WITH THIS VEHICLE. *TR
REPLACED CRACKED CYLINDER HEAD ON 2000 4.0L JEEP CHEROKEE, AT 97,358 MILES. HAD BEEN LOSING COOLANT SINCE APPROX. 70,000 MI. BUT, NO ONE COULD FIND A LEAK. SINCE REPORTEDLY THERE ARE THOUSANDS OF IDENTICAL COMPLAINTS FOR THIS MODEL YEAR WITH CASTING NO. 0331, I FEEL THAT CHRYSLER CORPORATION BEARS RESPONSIBILITY FOR THE REPLACEMENT COST OF $2059.44. *TR
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SEAT FRAME FAILED. SUDDENLY, THE SEAT TILTED COMPLETELY FORWARD AND BACKWARDS. THE CONTACT TEMPORARILY REPAIRED THE SEAT. THE VEHICLE HAS NOT YET BEEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
HAVE OWNED VEHICLE FOR 4 YEARS NOW. HAVE HAD PROBLEMS WITH THE HEAT NOT WORKING 3 TIMES NOW AND STILL HAVE PROBLEMS (SPENT OVER $1,000.00 IN THIS ALONE) THE WIRES CONNECTING TO THE BLOW BOX GET TO HOT AND MELT THE PLUG & BLOW BOX. WHEN IT FIRST STARTS YOU CAN WIGGLE THE WIRES AND IT WILL WORK FOR A SHORT PERIOD OF TIME. ULTIMATELY YOU MUST REPLACE THE PLUG & BLOW BOX. LAST WEEK I WAS PULLED OVER GETTING OFF THE EXPRESS WAY AND A GUY STOPPED ME AND TOLD ME I HAD NO TAIL LIGHTS OR BRAKE LIGHTS. AGAIN THIS WAS ANOTHER ELECTRICAL PROBLEM. THIS WAS VERY DANGEROUS AS I COULD HAVE BEEN IN A SERIOUS ACCIDENT. THE TAIL GATE STICKS AND WILL NOT OPEN. *TR
2000 JEEP GRAND CHEROKEE LAREDO: CRACKED CYLINDER HEAD. 143,000 MILES. ENGINE MUST BE REPLACED. WILL COST $4,000. THIS ENGINE PROBLEM SEES TO BE EXTREMELY COMMON. *TR
VERY LITTLE HEAT IS COMING OUT THE DRIVER SIDE AND COLD AIR IS COMING OUT THE PASSENGER VENTS. *TR
ENGINE OVERHEATING SPORADICALLY STARTING ABOUT 3 YRS. AGO. WE REPLACED WATER PUMP PER DEALER BUT DID NOT SOLVE PROBLEM. DEALER SAID TO REPLACE HIDDEN TEMPERATURE RELAY - WE DID THAT. IN MEANTIME ENGINE OVER HEATED CRACKING CYLINDER HEAD BETWEEN #3&4 CYLINDER CAUSING HARDSHIPS. WE STILL NOW HAVE THE LOSS OF COOLANT PROBLEM AND LOSS OF OIL PRESSURE ONGOING. NEEDING OIL PUMP CHANGE. ONGOING PROBLEMS WITH ALL OF THIS SAME PROBLEM OIL PRESSURE DROPS OFF & ON TO ZERO. COOLANT STILL LEAKS INTO ENGINE. *TR
2000 JEEP GRAND CHEROKEE PASSENGER SEAT SEVERELY OVERHEATS. I LIKE WARMTH, BUT THIS IS UNCOMFORTABLE TO BE SITTING UP AGAINST. AS A SIDE NOTE, THE DRIVER SIDE SEAT WARMER DOESN'T WORK. THE SEAT HEATS EXCESSIVELY EVERY TIME IT IS ON. WE HAVE NOT HAS THIS REPAIRED AT THIS TIME. *TR
MY JEEP GRAND CHEROKEE WAS OPERATING PERFECTLY, AND APPARENTLY THE "BLEND DOOR" OR SOMETHING IN THE HEATING/COOLING SYSTEM IS MESSED UP. IT STARTS BLOWING COLD AIR FOR NO REASON SOME TIMES, EVEN TO THE POINT OF FOGGING THE WINDSHIELD IN COLD WEATHER. *TR
SUV'S HEATER/AC MALFUNCTIONED SO THAT THERE IS NO HEAT. THERE IS AC, BUT NO DEFROST IS AVAILABLE. THE PART BROKE AND THE HEATER HAS NOT BEEN FUNCTIONING SINCE. I AM STILL TRYING TO FIX THE PROBLEM. I BOUGHT AN AUXILIARY HEATER TO DEFROST THE DRIVER'S SIDE WINDSHIELD. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE HEAT/DEFROST FUNCTION FAILED IN THE VEHICLE. DURING THE WINTER, THE CONTACT MUST REMAIN COLD IN THE VEHICLE AND THE WINDOWS BECOME FOGGY INSTEAD OF DEFROSTING. THE VEHICLE HAS BEEN TO THE DEALER TWICE AND THEY STATED THAT THERE WAS POSSIBLY A CONDENSER LEAK IN THE HEATER, WHICH CAUSED THE CONTROL LEVER FOR THE HEATING UNIT TO DETERIORATE. THE CONTACT STATED THAT THE REPAIR WAS TOO EXPENSIVE. HE HAS FOUND SEVERAL COMPLAINTS REGARDING THIS FAILURE WITH THE SAME MODEL; THEREFORE, HE BELIEVES THAT THE MANUFACTURER SHOULD ISSUE A RECALL. A RELAY SHORTED OUT DUE TO A FAILURE WITH THE HEATING MECHANISM AND THE ENTIRE VEHICLE FILLED WITH SMOKE. THERE WERE NO INJURIES. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 90,000.
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SEAT BOLTS, WHICH SECURE THE SEAT, HAVE LOOSENED OR THE WELDS HAVE CRACKED. HE HAD THE SEAT WELDED BACK TOGETHER; HOWEVER, THE FAILURE RECURRED IN A DIFFERENT LOCATION. THE FAILURE WAS REPAIRED, BUT THE ENTIRE SEAT NEEDS TO BE REPAIRED. THERE HAVE BEEN SEVERAL COMPLAINTS FOR THIS COMPONENT. THE DEALER HAS NOT YET BEEN NOTIFIED. CHRYSLER CANNOT ASSIST WITH THIS ISSUE. THE CONTACT WAS VERY CONCERNED ABOUT THIS BEING A SAFETY HAZARD. THE FAILURE MILEAGE WAS 160,000 AND CURRENT MILEAGE WAS 179,000.
2000 JEEP GRAND CHEROKEE. PASSENGER SIDE VENTS BLOW EXTREMELY COLD AIR, EVEN WITH THE HEAT TURNED ON. WITH NEGATIVE TEMPERATURES THIS PAST WEEK, THIS MAKES DRIVING THE VEHICLE NEARLY IMPOSSIBLE. THIS IS A WIDESPREAD ISSUE THAT IS A KNOWN VEHICLE FLAW AND EXTREMELY COSTLY TO FIX. THIS ISN'T ABOUT COMFORT, BUT ABOUT SAFETY IN WINTER WEATHER!!! *TR
BOTH TAIL LIGHT ASSEMBLIES STOPPED WORKING AND WAS CITED BY A POLICE OFFICER. REPLACEMENT WAS ~$500. REAR LIFT GATE LOCK ACTUATOR IS BROKEN, SO CANNOT OPEN LIFT GATE. RIGHT REAR DOOR LOCK WILL NOT ALLOW OPENING FROM INSIDE. SHIFT SENSOR/SOLENOID HAS GONE BAD TWICE LEADING TO PROBLEMS WITH SHIFTING FROM GEARS (REVS REALLY HIGH BEFORE SHIFTING). ROTORS ARE CONSTANTLY BECOMING WARPED AND BRAKES HAVE TO BE READJUSTED. LEFT BLINKER NO LONGER WORKS AND TO FIX IT, THE DEALERSHIP TOLD ME THEY HAVE TO REPLACE THIS ENTIRE ENGINE BLOCK FOR ABOUT $800. POWER WINDOW LOCK NO LONGER WORKS. OTHER THAN THAT, CAR RUNS GREAT :). *TR
LOW OIL PRESSURE: I CHANGE MY OIL AS SPECIFIED IN MANUAL. NOW ALL OF A SUDDEN I HAVE A DROP IN OIL PRESSURE. WHEN DRIVING THE JEEP MY OIL PRESSURE IS NOW AT NO MORE THAN 25PSI AND IT DROPS TO ZERO WHEN IDLE. ON MY LAST OIL CHANGE I HAD THE ENGINE CHECKED AND THERE WERE NO CRACKS AND NO MISFIRE. I HAD A TUNE UP DONE ON THE VEHICLE IN SEPT 2008. ENGINE AND EVERYTHING WAS RUNNING FINE. AS FOR THAT DAY I HAVE TO GET THE JEEP TO MECHANIC TO TAKE A LOOK. THIS PAST SUMMER THE JEEP ALSO WOULD OVER HEAT IN 90 DEGREE WEATHER AND IT MOSTLY HAPPENED WHEN THE AC WAS TURNED ON. TOOK IT MECHANIC AND COULDN'T FIND ANYTHING WRONG WE REPLACED THE THERMOSTAT WITH A LOWER TEMP AND SEEMED TO FIX THE PROBLEM. THEN ABOUT 2 DAYS LATER THE JEEP STARTED TO OVERHEAT AGAIN. REPLACED THE RELAY AS IT TESTED BAD. WHILE REPLACING THE RELAY THE FAN BROKE. THE BLADES COMPLETELY SEPARATED FROM THE FAN MOTOR IN A WHOLE PIECE. REPLACED FAN. NEVER THOUGHT I HAD ANY COOLANT LEAKS AND NEVER FOUND ANY BUT THE COOLANT WILL NOT STAY IN THE RESERVOIR. IT JUST DISAPPEARS. I HAD THE ENGINE INSPECTED AGAIN AND NO CRACKS AND THE OIL APPEARED TO BE FINE. THERE ARE THOUSANDS OF COMPLAINTS FOR THIS WHAT IS GOING TO BE DONE? ANYTHING? IT'S NOT LIKE I CAN AFFORD ANEW CAR OR THOUSANDS IN PARTS AND LABOR. ALSO HAVE OTHER ISSUES I WELL 1ST ANOTHER COMPLAINT FOR THE ELECTRICAL ISSUES. *TR
I AM THE INSURANCE ADJUSTER HANDLING A FIRE LOSS, WRITING ON BEHALF OF THE VEHICLE OWNER MYRA PERIERA. THE VEHICLE WAS PARKED AND UNOCCUPIED WHEN A FIRE ORIGINATED IN THE ENGINE COMPARTMENT RESULTING IN A FIRE THAT TOTALED THE VEHICLE. WE SETTLED THE CLAIM. *TR
2000 JEEP GRAND CHEROKEE - DUAL CONTROL HEATER BLEND DOOR MALFUNCTIONS. NO HEAT ON THE PASSENGER SIDE. *TR
MY CAR HAS MAJOR PROBLEMS AND I CAN'T AFFORD TO FIX, THEN I FIND THE PROBLEM THAT I HAVE IS DUE TO THE AUTOMAKER'S PROBLEM BECAUSE THE CAR IS ON RECALLS FOR THE PROBLEMS I AM HAVING. I RECEIVED NO NOTICES ON ANY RECALL, AND WHEN I GOT ON THE WEB-SITE TO CHECK FOR RECALLS THERE ARE AS MANY AS 10 MAJOR PROBLEMS WITH MY CAR AND JEEP. SOME COULD CAUSE ME TO CRASH OR EVEN EXPLODE WHILE DRIVING. WHERE ARE MY RECALL NOTICES? *TR
I WAS ON MY WAY HOME FROM WORK AND FOLLOWED BY A POLICE OFFICER. HE PULLED ME OVER TO GIVE ME A CITATION FOR AN EQUIPMENT VIOLATION. IT APPEARS WHENEVER I HIT MY BRAKES MY DRIVERSIDE TAILLIGHT WENT OUT INSTEAD OF ILLUMINATING FURTHER. I HAD ONCE BEEN TOLD OF THIS BEFORE BUT EVERYTIME I CHECKED THEY WORKED (ALWAYS WITH MY LIGHTS OFF). AND I HAVE REPLACED THE BULB A FEW TIMES. I HAVE NOW DONE SOME TESTING AND IT APPEARS THE HOUSING IS FAULTY. MY MOM HAS AN 04 LIBERTY WITH THE SAME PROBLEMS AS WELL AS MY SISTER IN LAWS 1999 JEEP GRAND CHEROKEE LAREDO. THIS OBVIOUSLY IS A FAULTY DESIGN AND NEEDS TO BE CORRECTED BY THE MANUFACTURER. I SHOULD NOT HAVE TO PAY BOTH MY TICKET AND THE COST TO FIX THE ISSUE, WHEN IT'S AN ISSUE OF FAULTY MANUFACTURED EQUIPMENT. *TR
2000 JEEP GRAND CHEROKEE HEAT NOT WORKING - A COMMON COMPLAINT OF MANY JEEP OWNERS SEEKING TO FILE A CLASS-ACTION LAWSUIT AGAINST DAIMLER CHRYSLER JEEP. $900 + IS BEYOND ABSURD TO PAY TO FIX THIS COMMON PROBLEM THAT JEEP SHOULD HAVE RECALLED AND FIXED FOR FREE. *TR
DOOR ACTUATOR, OVERHEATING, TRANSMISSIONS SLIPPAGE (OR NOT WANTING TO SHIFT AT TIMES), TAIL LIGHTS, COOLING, HEATING (OR LACK OF). *TR
I STARTED HEARING CREAKING NOISES INSIDE THE DASH SEVERAL MONTHS AGO. THIS WOULD NORMALLY OCCUR WHEN I TURNED THE ENGINE OFF, OR TURNED THE HEAT OR A/C OFF. A WEEK AGO THE PASSENGER SIDE VENTS STARTING BLOWING COLD AIR ONLY, REGARDLESS OF TEMPERATURE SETTINGS. I WAS TOLD AT MY MECHANIC THAT THIS WAS A KNOWN BLEND DOOR ISSUE WITH 1999 TO 2004 JEEP GRAND CHEROKEES. I WAS TOLD THIS WOULD BE APPROXIMATELY $1000 TO REPAIR. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE ENGINE HEAD WAS CRACKED BETWEEN THE CYLINDERS. THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER STATED THAT THEY DID NOT WANT TO REPAIR THE FAILURE; THEREFORE, THE CONTACT HAD TO PAY $3,500. THE FAILURE MILEAGE WAS 37,800 AND CURRENT MILEAGE WAS 38,228. UPDATED 12/11/08 *BF UPDATED 12/11/08. *JB
APPROXIMATELY 3 WEEKS AGO, MY AIR BAG LIGHT STARTED COMING ON AND ALARMING WHILE I WAS DRIVING. I LOOKED IN MY OWNER'S MANUAL FOR INFORMATION. IT SAID I NEEDED TO CONTACT MY DEALER. I DID. THE DEALER, AFTER A 3 HOUR INSPECTION, GAVE ME A DIAGNOSIS. THE DRIVER SIDE AIR BAG NEEDS TO BE REPLACED. I ASKED HOW MUCH THIS WOULD COST. THEY GAVE ME AN ESTIMATE OF APPROXIMATELY $1200 PARTS AND LABOR. IN THESE ECONOMIC TIMES, THERE IS NO WAY I CAN AFFORD THAT. I ASKED THE MECHANIC WHAT WAS THE WORSE CASE SCENARIO IF I DID NOTHING. HE SAID, "WELL, WORSE CASE, YOU ARE DRIVING DOWN THE ROAD AND THE BAG DEPLOYS." I ASKED IF THEY COULD UNPLUG THE SYSTEM...THEY TOLD ME NO. I CAN NOT AFFORD TO HAVE THIS FEATURE REPAIRED. BUT, I ALSO AM HORRIFIED AT THE POSSIBILITY OF WHAT COULD HAPPEN IF THE BAG DOES DEPLOY WHILE I AM DRIVING. SINCE THIS IS A SAFETY FEATURE, I WOULD HOPE THAT THE JEEP WOULD STAND BEHIND IT. A RECALL WOULD HELP ME GREATLY. *TR
2000 JEEP GRAND CHEROKEE LAREDO DOOR LOCK FAIL AFTER A FEW YEARS. 2 HAVE WENT OUT ON ME ALREADY AND AS I READ SOME WEB SITES PEOPLE ALL OVER ARE COMPLAINING THAT THERE'S HAVE WENT OUT ALSO AND AFTER REPLACING THEM THEY GO OUT AGAIN. *TR
BLEND DOOR GONE BAD PER DEALER. *TR
2000 JEEP GRAND CHEROKEE BLENDER DOOR, WHICH IS LOCATED IN THE HEATER/ AIR CONDITIONER BOX. UPON LOOKING UP THIS PROBLEM, AND ASKING OTHER JEEP OWNERS, THIS SEEMS TO BE A VERY COMMON AND LARGE PROBLEM, AS WELL AS COSTLY ($800- $1200) TO REPAIR. HOW COULD THERE NOT POSSIBLY BE A RECALL ON SOMETHING AS EXPENSIVE AS THIS TO FIX. ESPECIALLY WHEN IT HAPPENS TO ALL OF THESE VEHICLES IN THE YEARS BETWEEN 1999-2004? THE ELECTRONIC DUAL AIR CONTROL WAS DEVELOPED WITH PARTS NOT BUILT TO WITH STAND THE JOB IT IS REQUIRED TO DO. *TR
CLIMATE CONTROLS STOPPED WORKING. NO WARNING JUST ONE DAY STARTED BLOWING WARM AIR OUT OF PASSENGER SIDE AND COLD AIR OUT OF DRIVER SIDE. THE WINTER SEASON IS UPON US NOW AND SOMEHOW I NEED TO FIND $1400.00 SO I DON'T FREEZE WHILE COMMUTING BACK AND FOURTH FROM MY JOB. ITS A BLEND DOOR THAT STOPPED WORKING? AFTER SEARCHING AROUND FOR AN ANSWER, I FIND THAT THIS PROBLEM HAS AFFECTED AN OVERWHELMING NUMBER OF OTHER JEEP OWNERS. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER'S SIDE SEAT BRACKET THAT CONNECTS THE SEAT TO THE VEHICLE'S STRUCTURE FAILED DUE TO METAL FATIGUE. THE CONTACT DID NOT OBSERVE ANY FATIGUE PRIOR TO THE FAILURE. THE FAILURE CAUSED A NEAR CRASH AND HE PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE BRACKETS FAILED AND CAUSED THE SEAT TO LEAN TOWARDS THE PASSENGER SEAT. HE WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE AT THE TIME, BUT THE VEHICLE IS CURRENTLY UNABLE TO BE DRIVEN. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER AND THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE IS 104,000 AND FAILURE MILEAGE WAS 102,000. UPDATED 11/14/08. *LJ UPDATED 11/18/08. *JB
VENTILATION SYSTEM, I HAVE A NOISE IN THE DASHBOARD AND MY VENTS ARE BLOWING COLD AIR, AND IT IS A DUAL HEATING SYSTEM. THIS IS GOING TO COST ME 800.00 TO FIX. I HEAR THIS IS A RECURRING PROBLEM IN THIS VEHICLE AND HAS ANYTHING BEEN DONE ABOUT IT. *TR
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO THAT HAS MULTIPLE PROBLEMS THAT MANY PEOPLE HAVE. THEY ARE NOT COINCIDENTAL. I HAVE THE MYSTERIOUS COOLANT LOSS THAT REQUIRES ME TO FILL MY JEEP WITH COOLANT EVERY THREE DAYS. SEVERAL MECHANICS HAVE NOT FOUND IN LEAKS. HOWEVER IN HOPES OF FIXING THE PROBLEM, I HAD MY WATER PUMP REPLACED, TWO DAYS LATER....MY LOW COOLANT INDICATOR POPS UP. THEN MY OIL PRESSURE IS RIDICULOUS GOING FROM ZERO TO MAX AND THEN MAKING MY CHECK GAUGES LIGHT COME ON. HAD THE OIL PRESSURE SENSOR REPLACED BECAUSE IT WAS SUPPOSEDLY LEAKING....STILL HAVING MY OIL PRESSURE GAUGE GO CRAZY. MY A/C HAS CEASED WORKING AS WELL AND NOW THE PASSENGER REAR DOOR LOCK DOESN'T WANT TO COOPERATE. I AM VERY UPSET TO THE FACT THAT HUNDREDS OF PEOPLE ARE HAVING THE SAME PROBLEMS WITH THE 2000 JEEP GRAND CHEROKEE LAREDO. THIS VEHICLE MUST BE RECALLED! THIS IS A LINK TO A FORUM OF HUNDREDS OF PEOPLE HAVING THE SAME ISSUES. HTTP://WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_78839_2.HTML. *TR
MY DRIVER'S SEAT ON MY 2000 JEEP GRAND CHEROKEE HAS BROKE. THE METAL TRACK UNDERNEATH HAS SHEARED OFF IN SEVERAL SPOTS AND THE HINGE TO RECLINE THE SEAT ALSO HAS BEGAN TEARING. THE BROKEN METAL MAKES IT POSSIBLE FOR THE SEAT ON MY JEEP TO SLIDE FROM SIDE TO SIDE AND TO ALSO SLIDE FORWARD AND BACK. THE BROKEN METAL ON THE HINGE ALSO DIGS INTO MY SIDE AND I HAVE TO COVER IT WITH A LEATHER GLOVE TO KEEP IT FROM DRAWING BLOOD. MORE IMPORTANTLY THOUGH IS THE FACT THAT THE SEAT MOVES AND IS NOT SAFE WHEN DRIVING, EVEN IF JUST DRIVING ON A CITY STREET, BECAUSE IT IS NOT SECURE AND YOU NEVER KNOW WHEN IT IS GOING TO GIVE OUT AND SHIFT, CAUSING YOU TO STOP PAYING ATTENTION TO THE ROAD SO THAT YOU CAN TRY TO FIX THE PROBLEMS WITH YOU SEAT. I REALLY THINK THAT THIS SHOULD BE REPAIRED AS I HAVE SEEN MANY PEOPLE HAVING SIMILAR PROBLEMS. IN FACT, IN ORDER TO KEEP THE SEAT FROM SLIDING BACK INTO THE REAR SEAT, I HAVE INSTALLED MY OWN SAFETY FEATURES - I HAVE PLACE A COOLER IN THE REAR SEAT AND THE HEAD OF A SLEDGEHAMMER UNDERNEATH THE SEAT TO SUPPORT THE SEAT AND TO KEEP IT FROM SLIDING BACK ANY FURTHER. I FIND THIS TO WORK WELL AS FAR AS KEEPING MY SEAT FROM MOVING, HOWEVER IT SHOULD NOT COME TO THIS. *TR
THE BLOWER MOTOR RESISTOR HAS MELTED! (FIRE HAZARD) NOW WE ONLY HAVE COLD AIR BLOWING FROM OUR VENTS. NO HEAT. SOMEONE SAID IT IS THE BLEND DOORS. APPARENTLY LOTS OF PPL HAVE THIS PROBLEM! (IT IS SOON TO BE WINTER TIME) ALSO, CREAKING/MOTOR SOUNDS COME FROM THE DASH WHEN THE VEHICLE IS OFF?!?! *TR
MY 2000 JEEP GRAND CHEROKEE ONLY BLOWS COLD AIR OUT OF THE PASSENGER SIDE VENTS REGARDLESS OF THE TEMPERATURE SETTING. IT HAS BEEN DOING THIS FOR SEVERAL WEEKS NOW. IT DOES NOT APPEAR THAT IT WILL EVER BE CORRECTED. *TR
MY 2000 JEEP CHEROKEE'S ELECTRIC FAN BROKE AND CUT INTO THE RADIATOR. I DID A SEARCH FOR RECALLS AND THERE IS A RECALL FOR THIS FAN, BUT HERE IS THE REAL PROBLEM: THE COOLANT FAN RELAY SWITCH MODULE FAILS AND THE FAN DOESN'T PROPERLY COOL THE ENGINE, THEN THE POORLY DESIGNED HEAD CRACKS BETWEEN THE #3 AND #4 HEAD AND ALL THE COOLANT SEEPS INTO THE CYLINDER AREA WHERE THE COOLANT IS BURNED. THEN WITHOUT PROPER COOLING, IT DESTROYS THE ENGINE. (RECALL TO REPLACE BAD HEADS). *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHEN ACCELERATING OR DECELERATING, THE SEAT TRACK FAILS. AS A RESULT, THE SEAT DOES NOT MAINTAIN A STABLE POSITION, WHICH INCREASES THE RISK OF A SERIOUS CRASH. THE CONTACT HAS NOT CALLED A DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE DRIVING 55 MPH, THERE WAS A LOSS OF TRANSMISSION POWER. THE VEHICLE HESITATED EXCESSIVELY, BUT THE ENGINE CONTINUED TO OPERATE. THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER AT THAT TIME. ON A SEPARATE OCCASION, THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATORS REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. IMMEDIATELY FOLLOWING, THE ENGINE SHUT OFF; HOWEVER, THE VEHICLE RESTARTED WITHIN TWENTY MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TWICE FOR IDENTICAL FAILURES. THE CRANK SENSOR AND FUEL FILTER WERE REPLACED; HOWEVER, THERE WERE NO RESOLUTIONS. CURRENTLY, THE VEHICLE IS BEING REPAIRED FOR THE MALFUNCTIONS. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 65,325 AND CURRENT MILEAGE WAS 65,475. UPDATED 11-25-08 *BF UPDATED 11/26/08. *JB
FAILURE OF BLEND DOORS IN HEATER/DEFOGGER OF VEHICLE. JEEP HAS KNOWN ABOUT THESE CHEAP PARTS FOR SOME TIME. THE REPAIR COSTS OVER $1000 BECAUSE IT IS LABOR INTENSIVE, THE COMPLETE DASH PANEL HAS TO BE REMOVED TO ACCESS WHERE THE BLEND DOORS ARE LOCATED. THE PART COSTS ARE ONLY ABOUT $150 AT MOST! WITH THE FAILURE COMES NO WARM/HOT AIR FROM THE HEATER, CONSEQUENTLY NO DEFROSTING OF THE WINDSHIELD.........A SEVERE VISIBILITY PROBLEM!! JEEP/CHRYSLER SHOULD BE PICKING UP ALL, OR AT LEAST MOST OF THE COST OF THIS REPAIR. THE ORIGINAL PARTS WERE CHEAPLY MADE AND ARE SUBJECT TO WEAR OUT WITHIN ONLY A FEW YEARS. I RECENTLY HAD TO PAY FOR THIS REPAIR MYSELF. I COULD NOT DO WITHOUT THE DEFROSTER DURING WINTER MONTHS. I HAD TO PAY FOR IT OUT OF MY OWN POCKET. I WOULD LIKE TO SEE JEEP/CHRYSLER REFUND SOME OF THAT COST TO ME, IT WOULD ONLY BE FAIR. DO A SEARCH ON THE INTERNET, AND YOU WILL SEE THE NUMBERS OF THESE SAME FAILURES FOR SEVERAL JEEP YEAR MODELS. *TR
1. VEHICLE OVERHEATING AND VERY LOW OIL PRESSURE 2. FOUND CRACKED CYLINDER HEAD BETWEEN CYLINDERS 3 AND 4 CAUSING COOLANT TO ENTER CRANKCASE AND CONTAMINATE OIL. THUS RUINING ENGINE BEARINGS. 3. REPLACEMENT OF CYLINDER HEAD WITH EARLIER MODEL DESIGN AND NEW BEARINGS IN ENGINE. *TR
ON MY 2000 JEEP GRAND CHEROKEE LAREDO THE HEAD IS CRACKED BETWEEN THE CYLINDERS , I HAVE READ UP ON OTHER JEEPS WITH THIS PROBLEM AND THERE HAS BEEN SEVERAL COMPLAINTS WITH THIS PROBLEM IN THE INLINE SIX ENGINE. *TR
I BOUGHT A 2000 JEEP GRAND CHEROKEE THAT HAD A QUACKING NOISE WHEN LOCKING AND UNLOCKING IN THE REAR HATCH. IT FINALLY JUST QUIT QUACKING BUT ALONG WITH THE SILENCE THE MECHANISM NO LONGER WORKS. NOW YOU CAN'T GET IN THE BACK HATCH. I WENT ONLINE TO SEE HOW TO CORRECT THIS PROBLEM ONLY TO FIND OUT THAT IT'S A COMMON OCCURRENCE WITH THIS MODEL. I FEEL LIKE THIS SHOULD BE A SAFETY RECALL AS THERE IS NO WAY TO GET IN THE VEHICLE SHOULD THE FRONT OR SIDE DOORS BECOME DISABLED, SAY IN AN ACCIDENT. THERE IS NO WAY TO MANUALLY UNLOCK THIS HATCH SO YOU HAVE TO RELY ON THIS EXPENSIVE MECHANISM TO DO THE JOB. FROM MY RESEARCH IT LOOKS LIKE THIS HAS TO BE REPLACED SEVERAL TIMES IN THE LIFE OF THE VEHICLE. *TR
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER I HAVE A 2000 JEEP THAT THE DEFOGGER DOES NOT WORK PROPERLY, AND FROM WHAT I HAVE LEARNED, CHRYSLER HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME AND HAS FAILED TO ACT ON THE PROBLEM AS FAR AS A RECALL! THIS IS A DANGEROUS ISSUE WITH MOST JEEPS. THIS FAILURE OCCURS EVERYDAY DUE TO THE FACT THE BLEND DOORS ARE BROKEN AS PART OF FAULTY MANUFACTURING. I CAN'T EVEN DEFROST THE WINDSHIELD DUE TO THIS PROBLEM. I DON'T MIND FIXING THE PROBLEM, BUT WHEN I LEARN THAT CHRYSLER KNEW OF THIS PROBLEM LONG AGO, I THINK THEY NEED TO BEAR SOME OF THE BURDEN. THANK YOU. *TR
I HAVE BEEN EXPERIENCING A PROBLEM WITH MY BATTERY NOT STAYING CHARGED. THE FIRST OCCURRED WHEN I HAD LET THE CAR SET FOR ABOUT 2 DAYS, IT WOULD NOT START. *TR THE BATTERY WOULD NOT JUMP. I HAD TO BUY A NEW BATTERY. THE BATTERY POST ALWAYS GET CORROSION ON IT. I HAVE HAD IT CLEANED AND CHANGED A COUPLE OF TIMES, AND IT STILL GETS CORROSION ON IT IN 2 DAYS. I WAS TOLD ABOUT TWO YEARS AGO THAT IT COULD BE THE WIRES THAT RUN FROM ONE OF THE POST TO THE ENGINE. THIS TIME, MY NEW BATTERY ONLY LASTED ABOUT 3 MONTHS. SAME PROBLEM. THE DEALER TOLD ME THAT I WOULD HAVE TO BUY A NEW BATTERY. IT APPEARS THAT SOMETHING IS DRAINING MY BATTERY, BUT NO ONE CAN FIND OUT WHAT. I HAD TO GET A NEW BATTERY, BUT I AM AFRAID THAT IT WILL GET DRAINED ALSO.
THE HEAT/AC UNIT ON MY 2000 JEEP GRAND CHEROKEE STOPPED WORKING ON THE PASSENGER SIDE, NOW THE DRIVER SIDE HAS NO HEAT. IT APPEARS TO BE A MAJOR PROBLEM WITH ALL JEEPS 1999 AND NEWER, AND IT HAS NEVER BEEN A SUBJECT OF A RECALL. *TR
AUTOMATIC CLIMATE CONTROL SYSTEM ACTS ERRATICALLY. REGARDLESS OF WHAT SETTINGS ARE USED, HOT AIR WILL BLOW OUT ONE SIDE WHILE COLD BLOWS OUT THE OTHER. SOMETIMES WHICH SIDE IS COLD OR HOT WILL SWITCH. I AM FILING THIS WITH THE NHTSA BECAUSE THIS IS A MAJOR SAFETY HAZARD. BECAUSE MY AUTOMATIC CLIMATE CONTROL DOESN'T WORK CORRECTLY, I HAVE NO WINDSHIELD DEFROSTER. WE HAVE BEEN RECEIVING A LOT OF RAIN LATELY AND THE TEMPERATURES HAVE BEEN DROPPING. MY WINDSHIELD KEEPS GETTING FOGGY AND I CAN'T CLEAR IT. I HAVE TO PULL OVER AND WIPE IT OFF WITH A TOWEL JUST TO HAVE IT FOG UP AGAIN A FEW MINUTES LATER WHILE I'M TRYING TO DRIVE. IN THE WINTER, THE WINDSHIELD WILL FREEZE OVER AND IT IS VERY DIFFICULT TO KEEP CLEAR VISIBILITY. I CAN DEAL WITH BEING UNCOMFORTABLE, BUT NO DEFROSTER IS A MAJOR PROBLEM. I HAVE TAKEN THE VEHICLE INTO A DEALERSHIP AND HAVE BEEN TOLD THE COST OF REPAIR WILL BE AT LEAST $1200. AFTER RESEARCHING ONLINE, IT APPEARS THIS IS A VERY COMMON PROBLEM. MY FATHERS 99' JEEP GRAND CHEROKEE HAD THE SAME PROBLEM. JEEP HAS IDENTIFIED A DESIGN FLAW AND HAS REPLACEMENT PARTS, BUT THEY WILL NOT FIX THE PROBLEM UNDER WARRANTY UNLESS THE VEHICLE IS STILL IN WARRANTY. THIS IS A MAJOR DESIGN FLAW AND A MAJOR SAFETY ISSUE. JEEP DIDN'T HAVE A FIX FOR THIS UNTIL THE JEEP WAS WELL OUT OF WARRANTY. I PUT TODAY'S DATE AS THE INCIDENT DATE, BUT THIS HAS BEEN HAPPENING FOR THE PAST YEAR. IT IS CONSIDERABLY WORSE NOW AND THE VEHICLE WILL BE UNSAFE TO DRIVE THIS WINTER. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED. AT HIGHER SPEEDS, THERE WAS SOME HESITATION. OCCASIONALLY, THE VEHICLE WOULD RESTART IMMEDIATELY AND OTHER TIMES THE CONTACT WOULD HAVE TO WAIT TEN MINUTES. THE DEALER FOUND NO FAILURES WITH THE VEHICLE. THE FAILURE MILEAGE WAS 81,700.
2000 JEEP CHEROKEE LIMITED DUAL CLIMATE CONTROL, IT STARTED WITH NO HEAT ON THE PASSENGER SIDE AND NOW THE DRIVERS SIDE IS BLOWING COLD AIR ALSO (NO HEAT). DEALER KNOWS ITS A ISSUE AND ITS NOT COVERED UNDER THE WARRANTY.. (TEMP. CONTROL DOORS MADE OF PLASTIC) THIS SHOULD BE A RECALL FOR DEFECTED PARTS AND DESIGN.... *TR
I AM THE OWNER OF A 2000 JEEP CHEROKEE GRAND LAREDO AND EVERY SINCE I BOUGHT THIS TRUCK THE BRAKE LIGHTS/ TAIL LIGHTS HAVEN'T WORKED PROPERLY. I HAVE REPLACED THE BULBS SEVERAL TIME BUT THEY CONTINUE TO NOT WORK. I CONTACTED THE LOCAL DEALERSHIP AND I WAS TOLD THERE ISN'T A RECALL ON THEM AND IF I WANTED TO GET THEM FIXED IT WOULD BE OUT OF MY POCKET. I HAVE YET TO SEE A JEEP AROUND TOWN THAT HAD ALL THE LIGHTS, BRAKE OR TAIL LIGHTS WORKING. *TR
DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER , HVAC SYSTEM FAILURES REPEATEDLY. DEALERSHIP CHARGES $800 TO $1500 PER INCIDENT. FIRST TIME EVAPORATOR CORE GOES BAD, SECOND TIME BLEND DOORS GO BAD, THIRD TIME FAN MOTOR GOES, FORTH TIME FAN MOTOR AND THERMOSTATIC RESISTOR THAT CONTROLS FAN GOES BAD, FIFTH TIME BLEND DOORS GO AGAIN, SIXTH TIME THERMOSTATIC RESISTOR AND ITS WIRING HARNESS BURN UP, SEVENTH TIME, RECIRCULATE/FRESH AIR DOOR BREAKS OFF INSIDE UNIT. 2000 GRAND CHEROKEE LIMITED WITH DUAL ZONE AUTOMATIC CLIMATE CONTROL SYSTEM. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE DOOR LOCKS IN THE VEHICLE HAVE FAILED. HE WAS ABLE TO OPEN THE DOORS WITH THE REMOTE AND USES THE PHYSICAL KEY TO LOCK THE DOORS. TWO LOCKS HAVE BEEN REPLACED, BUT THREE ARE STILL FAULTY. THE CURRENT MILEAGE WAS 100,000 AND FAILURE MILEAGE WAS 80,000.
LONGER THAN NORMAL CRANKING TIME DUE TO A WORN O-RING IN THE FUEL MODULE ASSEMBLY OR BY PLASTIC CONTAMINANT ENTERING THE FUEL PUMP. TECHNICAL SERVICE BULLETIN #14-06-00 (PROVIDED BY SERVICE GARAGE). *TR
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS UNSTABLE AND ROCKS FROM SIDE TO SIDE AND FORWARDS AND BACKWARDS. A MECHANIC REPLACED THE BRACKET, BUT IT STILL DOES NOT WORK. THE CURRENT MILEAGE WAS 134,800 AND FAILURE MILEAGE WAS 10,263. UPDATED 10/08/08. *LJ UPDATED 10/10/08. *JB
2000 JEEP GRAND CHEROKEE SAFETY RECALL F25 - ELECTRIC RADIATOR FAN. CONSUMER STATES THE FAN WAS REPLACED IN JANUARY 2008 FOR THE SECOND TIME BECAUSE IT WOULD NOT SHUT OFF AND FEELS THAT IT SHOULD HAVE BEEN REPLACED AT NO COST SINCE IT WAS RECALLED PREVIOUSLY . *NJ THE CONSUMER ALSO STATED THE TRANSMISSION WOULDN'T SHIFT INTO FIRST GEAR. THE DEALER FOUND A BAD TRANSMISSION VALVE BODY, 02 SENSOR AND SYNC SIGNAL OUT OF SPECIFICATIONS. THE UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED. UPDATED 09/08/10*JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DISCOVERED THAT THE DRIVER'S SEAT WAS NOT SECURELY ATTACHED TO THE FRAME. THE VEHICLE HAS NOT BEEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE MILEAGE WAS 150,000 AND CURRENT MILEAGE WAS 160,000. UPDATED 09/10/08. *LJ UPDATED 09/11/08.*JB
BOUGHT VEHICLE NEW AND PERFORMED REGULAR MAINTENANCE. HAD TO REPLACE BRAKE ROTORS AT 62,000. AT 78,000 MILES ENGINE OVERHEATED; VERIFIED FAN, RADIATOR, AND WATER PUMP IN WORKING ORDER AND REPLACED THERMOSTAT AND TEMPERATURE SENSOR. ENGINE CONTINUED TO OVERHEAT WITH UNEXPLAINED COOLANT LOSS. NO LEAKAGE AND CLEAN OIL. REPLACED HEAD GASKET ANYWAY AND NOTICED NO CRACKS IN HEAD. STILL RUNS HOT AND LOSES COOLANT SOMEHOW. AT 80,000 MILES ENGINE DEVELOPED MISS AFTER REPLACING COIL AND CHECKING FUEL AND FIRING SYSTEMS REMOVED HEAD AGAIN AND PULLED LIFTERS. BOTTOM OF ONE LIFTER WAS GROUND OFF RESULTING IN SOME WEAR OF CAM LOBE. REPLACED LIFTERS AND VALVE SPRINGS. FIXED ENGINE MISS. AT 82,000 MILES OIL GAUGE SHOWED 80 POUNDS OF OIL PRESSURE UNTIL ENGINE TOTALLY WARM THEN DROPPED TO 40 LBS. ALSO SHOWED 40 LBS WHEN KEYED MOVED TO ON POSITION WITH ENGINE NOT RUNNING. REPLACED OIL PRESSURE SENDING UNIT. NOW ENGINE RUNS 40-45 LBS WHEN COLD AND DROPS TO 10 LBS WHEN RUNNING AFTER TOTALLY WARM. WHEN STOPPING AT LIGHTS AFTER DRIVING WITH WARM ENGINE, OIL PRESSURE DROPS TO 0 AND CHECK GAUGES LIGHT COMES ON. PURCHASED A HIGH VOLUME OIL PUMP AND WILL SEE IF THIS CORRECTS THAT PROBLEM. THIS IS TOTALLY UNACCEPTABLE FOR A VEHICLE WITH 83,000 MILES THAT WAS PURCHASED NEW AND WELL MAINTAINED. FURTHERMORE WHEN CHECKING WITH OTHER OWNERS THESE PROBLEMS AND MORE SEEM TO BE COMMON FOR THIS YEAR/MODEL. *TR
SEAT BRACKET SNAPPED, FRONT LEFT PORTION OF SEAT BRACKET BROKE, SEAT NOW TILTS BACKWARD. VERY DANGEROUS TO DRIVE. ALSO CAUSED BACKREST TO BECOME UNSTABLE. CAUSED SEVERE BACK PAIN AND DISCOMFORT. PORT JEFFERSON JEEP REFUSED TO REPAIR, EVEN UNDER WARRANTY. *TR
WHILE DRIVING HOME USING THE A/C I SMELLED AN ODOR OF BURNING PLASTIC. I PULLED TO THE SHOULDER OF THE ROAD TO INVESTIGATE AND NOTICED SMALL AMOUNTS OF SMOKE COMING FROM UNDER THE PASSENGER SIDE DASH BOARD. WITH THE IGNITION OFF I FELT AROUND BEHIND AND BELOW THE GLOVE COMPARTMENT AND WAS BURNT BY MELTED PLASTIC FROM A SMALL BLACK COMPONENT (THE BLOWER CONTROL MODULE AS I FOUND OUT LATER). THE WIRES TO THE MODULE WERE VERY HOT, THE CONNECTOR HAD MELTED, AND AFTER LETTING IT COOL, THE A/C BLOWER WOULD NOT WORK. I HAVE DISCOVERED THAT JEEP KNOWS ABOUT THIS PROBLEM, HAS MADE REPAIR KITS AVAILABLE BUT WILL NOT FIX THE PROBLEM OR COVER COSTS, THE MODULE COSTS ABOUT $165, THE WIRING REPAIR KIT COSTS ABOUT $20, THE LABOR $80. THE SAFETY ISSUE IS OBVIOUS, WITH BURNING PLASTIC, FIRE, SMOKE, FUMES, AND POSSIBLE ACCIDENT IF THIS GOT OUT OF CONTROL WHILE DRIVING. HEALTH AFFECTS FROM THE SMOKE FUMES ARE INDETERMINATE AS OF NOW. I HAVE PURCHASED PARTS TO MAKE THE REPAIRS, AS WELL AS A PYROMETER TO MONITOR WIRE AND MODULE TEMPERATURE. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD TICKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. SHE INSPECTED THE VEHICLE AND NOTICED THAT THE OIL LEVEL WAS EXTREMELY LOW. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE OIL WAS CHANGED IN THE VEHICLE TWO MONTHS PRIOR TO THE FAILURE. SHE TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED AT THE COST OF OVER $3,500. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 157,000.
BRAKE ROTORS WARP EASILY,DOOR LATCHES BRAKE DOWN,AIR CONDITIONING SYSTEM MAKES NOISES AND DOES NOT WORK PROPERLY. *TR
FAILURE OF CLIMATE CONTROL "BLEND DOORS" WHICH RESULTS IN LACK OF CONTROL OVER HEAT OR A/C ENTERING PASSENGER COMPARTMENT. *TR
PARKED OVERNIGHT AND WHEN RETURN TO GET JEEP THE PASSENGER AIR BAG HAD DEPLOYED. THERE WASN'T ANY COLLISION OR IMPACT. THERE WAS EVIDENCE OF THE GLOVE BOX HAD BEEN MELTED AND WIRES BURNED INSIDE. *TR
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT ACTIVATED HER HEADLIGHTS AND DISCOVERED THAT THEY PRODUCED POOR ILLUMINATION. SHE EXPERIENCED DIFFICULTY DRIVING AT NIGHT. THE DEALER STATED THAT THEY HAVE HAD MANY COMPLAINTS REGARDING THIS FAILURE AND ARE WORKING ON A REMEDY. AS OF AUGUST 13, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 118,000 AND CURRENT MILEAGE WAS 122,000.
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE DRIVER'S SEAT SNAPPED OFF THE BRACKETS THAT HOLD THE SEAT DOWN. THE FAILURE CAUSED HIM DISCOMFORT AND COULD HAVE RESULTED IN A CRASH. THE CURRENT MILEAGE WAS 116,000 AND FAILURE MILEAGE WAS 115,500.
FAULTY TIRE VALVE STEMS - 2 OF THEM. *TR
2000 JEEP GRAND CHEROKEE HAS IN PAST REVVED UP AND ACCELERATED SUDDENLY. BUT I WAS ABLE TO STOP IT WITH BRAKES. TODAY, 8/4, I WAS PARALLEL PARKING AND WENT INTO REVERSE. WHEN I WENT INTO DRIVE, THE JEEP REVVED UP AND ACCELERATED ON ITS OWN. I APPLIED BRAKES BUT CAR KEPT ACCELERATING AND TAPPED CAR IN FRONT OF ME. LUCKILY NO ONE WAS HURT, BUT EASILY COULD HAVE BEEN. *TR
DOOR LOCK(S) MAKE A TERRIBLE SOUND, THEN QUIT WORKING. MAKING THE DOOR STUCK IN THE LOCK POSITION. THIS COULD POSE A SERIOUS EVACUATION PROBLEM. *TR
I HAD A MYSTERIOUS COOLANT LEAK FROM MY 2000 JEEP GRAND CHEROKEE. I HAD THE WATER PUMP CHECKED AND IT WAS FINE. I HAD TO ADD COOLANT AND WATER TO MY JEEP EVERYTIME I WENT SOMEWHERE SO IT DID NOT OVER-HEAT. I WENT TO WORK AND MY JEEP WAS STARTING TO OVER-HEAT. AFTER MY 8 HOUR SHIFT I PUT IN 2 GALLONS OF WATER INTO THE RADIATOR. IT SEEMED FINE UNTIL I GOT ABOUT A MILE FROM MY APARTMENT WHEN MY JEEP JUST STALLED OUT. I HAD TO GET IT TOWED BACK TO MY APARTMENT. I HAD A MECHANIC COME OVER AND HE THOUGHT I JUST BLEW A HEAD GASKET. AS HE WENT TO REPLACE IT, HE REALIZED THAT MY ENGINE HAD BLOWN UP BECAUSE OF THIS PROBLEM. I DO NOT HAVE THE MONEY TO FIX THIS PROBLEM, ALSO I STILL OWE 7000 ON IT. *TR
MY JEEP GRAND CHEROKEE, 2000 MODEL, HAVE A COMMON FAILURE WITH THE BLEND DOORS IN THE VENTILATION SYSTEM. THIS IS A WELL KNOW ERROR ON THESE CARS, AND HAPPENS WITH EVERY ONE OF THEM. I HAVE A DUAL VENTILATION SYSTEM THAT CONTROLS EACH SIDE OF THE CAR. *TR
BOUGHT THE 2000 JEEP GRAND CHEROKEE LTD BACK IN DECEMBER OF 2007. THE A/C WORKED GREAT. MOVED TO MIAMI, FL ON 01/08 , AND HAD TO START USING A/C ALOT. WHILE LEARNING THE VEHICLES HABITS. I NOTED THE A/C UNIT TO STOP WORKING WHEN ON. THE UNIT WOULD BE ON, AND THEN GO OUT, AND COME BACK ON. LIKE THERE WAS A SHORT SOMEWHERE. I ALSO SMELT A BURNING SMELL IN THE CAB. I STOPPED TURNING ON A/C UNIT ALL TOGETHER AT MY GRANDFATHERS REQUEST UNTIL I MOVED BACK TO NC ON 07/08. WHEN HE LOOKED AT THE A/C COMPONENTS; HE NOTED THAT THE "BLOWER MOTOR RESISTOR" (LOCATED UNDER PASSENGER SIDE GLOVE BOX, AND BESIDE THE BLOWER UNIT )WAS MELTED SO BAD THAT THE WIRES AT THE 3 PRON FEMALE CONNECTOR WAS FRAYED/EXPOSE (WHERE HEAT MELTED/SHRUNK CONNECTORS AWAY FROM WIRES) LEAVING HOT WIRES TOUCHING ONE ANOTHER. THIS IN RETURN CAUSED WIRE EXPOSURE. THE "BLOWER MOTOR RESISTOR" UNIT ENDED UP MELTING SO BAD IT WAS WARPED. THIS PART ALSO NEVER ONCE BLEW THE 40AMP FUSE UNDER HOOD FOR THE A/C UNIT.... OR ANYWHERE ELSE FOR THAT MATTER. I AM REALLY UPSET THAT MY VEHICLE COULD HAVE CAUGHT ON FIRE DUE TO LIVE WIRES/MELTING PARTS/ LACK OF FUSE BLOWING. THIS IS A 125$ PART MINUS DEALERSHIP REPAIR. PART RELATED TO CHEROKEE "LIMITED"DUAL CLIMATE FUNCTIONS OF THE A/C DASH UNIT (AIR POSITION KNOB, AUTOMATIC DIGITAL TEMP DISPLAY,AND AIR FLOW FAN KNOB). THE PART IS REMOVED WHICH MEANS TO CUT WIRES TO DETACH THE PART. THIS MEANS THE NEW PART WILL HAVE TO BE REWIRED BACK IN. JEEP SHOULD HAVE TO REPLACE ALL OF THE UNIT WIRES, AND PLASTIC CONNECTORS, AND FIND A WAY TO CONTROL THE MELT DOWN! PART UNFIXED DUE TO LACK OF MONEY TO REPAIR....! NO A/C IS BETTER THAN A BURNT CAR. (RIGHT????) OLD PART IS AVAILABLE AND A VERY COMMON PART TO BUY; RECALL IT JEEP! SOMEONE ELSE BEING SPOILED WOULD HAVE KEPT TURNING ON THE A/C FOR A BABY AND CAUGHT FIRE TO THE CAR. LUCKY FOR JEEP COMPANY, AND MYSELF I STOPPED USING THE A/C UNTIL LOOKED AT. RECALL IT...DEATH OR TOTAL LOSS OF CAR? ALOT OF A/C PROBLEMS IN THESE CARS HELP! *TR
I OWN A 2000 JEEP GRAND CHEROKEE, WITH 150,000 MILES ON IT. WHILE DRIVING HOME FROM WORK ON JULY 21ST THE OUTBOARD FORWARD SUPPORT FOR THE DRIVER'S SEAT GAVE WAY. I IMMEDIATELY PULLED OVER AND LOOKED THE SEATS UNDERSIDE THOROUGHLY AND NOTICED THE FORWARD ELEMENT OF THE SEAT HAD INDEED BROKEN BETWEEN THE SEAT ITSELF, AND THE TRACK ON WHICH THE SEAT RIDES. I JARRED MY BACK MAKING A LEFT TURN WHEN THE ELEMENT OF THE SEAT GAVE WAY, AND IT LEFT ME WONDERING HOW A VEHICLE COULD HAVE A SEAT WHOSE SUPPORT STRUCTURE DESIGN ALLOWS FOR FAILURE OF AN ELEMENT CRITICAL TO THE SAFETY OF THE DRIVER OR PASSENGER. *TR
PASSENGER SIDE BRAKE LIGHT CONSTANTLY FAILS ON 2000 MODEL JEEP GRAND CHEROKEE. THE PART HAS BEEN SERVICE BETWEEN 5 AND 10 TIMES AND CONTINUES TO FAIL LESS THAN 24 HOURS LATER. THE FAILURE IS ONLY NOTICEABLE WHEN THE HEAD LIGHTS ARE ON AND THE BRAKES ARE ACTIVATED. I HAVE BEEN PULLED OVER BY THE POLICE TWICE FOR THIS BUT WAS ABLE TO AVOID A TICKET BY SHOWING THE NUMEROUS REPAIR RECEIPTS AND EXPLAINING THE SITUATION. ON ONE OF THE OCCURRENCES, ALL REAR LIGHTING COMPLETELY FAILED EXCEPT FOR HAZARD LIGHTS (WHICH I HAD TO USE FOR SAFETY). I DON'T KNOW IF IT WAS RELATED TO THE ORIGINAL PROBLEM SINCE MY SERVICE PROVIDER CAN'T DIAGNOSE THE PROBLEM. THE SOCKETS HAVE BEEN REPLACED NUMEROUS TIMES AS WELL AS THE BULBS. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ISSUE WITH HER ENGINE STALLING. WHILE DRIVING 10 MPH, THE VEHICLE COMPLETELY SHUT DOWN AND LOST POWER. THE VEHICLE WOULD NOT ACCELERATE. SHE WOULD USUALLY RESTART THE VEHICLE AFTER COASTING TO THE SHOULDER AND TURNING OFF THE VEHICLE; HOWEVER, IT WAS UNABLE TO BE RESTARTED AFTER THE MOST RECENT FAILURE. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOUR TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE OR IDENTIFY ANY TROUBLE CODES. THE CURRENT MILEAGE WAS APPROXIMATELY 85,000 AND FAILURE MILEAGE WAS 61,268. UPDATED 09/10/08 *BF UPDATED 09/15/08. *JB
MY HUSBAND AND I PURCHASED A USED 2000 JEEP GRAND CHEROKEE ABOUT A YEAR AND A HALF AGO AND WE HAVE HAD PROBLEMS EVER SINCE! OUR MAIN PROBLEMS ARE WITH THE BRAKES, ROTORS, CALIPERS. THE LEFT TIRE GETS EXTREMELY HOT AND THERE IS A BURNING SMELL. WE JUST RECENTLY HAD NEW BRAKES PADS AND ROTORS PUT IN AND NOW ARE HAVING THEM LOOK AT THE CALIPERS. THIS IS OUR SECOND TIME TO THE SHOP. WE ARE ALSO HAVING PROBLEMS WITH THE AIR CONDITIONING SYSTEM - IT WORKS OKAY, BUT IS MAKING THE ENGINE RUN SLUGGISH WHEN THE AIR IS ON. WE ARE ALSO HAVING PROBLEMS WITH THE AUTO LOCKS - GRINDING NOISE - HAD TO TURN THE HORN OFF OR WOULDN'T WORK. IT'S JUST BEEN PROBLEM AFTER PROBLEM. I'M AFRAID TO DRIVE MY JEEP FOR LONG DISTANCES WHICH IS EXACTLY WHAT I GOT IT FOR! I'M AFRAID TO DRIVE IT BECAUSE I AM WORRIED ABOUT THE SAFETY - ABOUT THE BRAKES GOING OUT! *TR
I HAVE A 2000 JEEP GRAND CHEROKEE LIMITED AND THIS IS THE SECOND THAT I HAVE WORKED ON AND I HAVE NOTICED THAT THE LICENSE PLATE LIGHTS WIRING HARNESS SEEM TO MELT ON THE BULBS AND I THINK OVER TIME THIS COULD BECOME A BIG RISK OVER TIME. THE HARNESS IS VERY HARD TO REPLACE AND I DON'T THINK MANY PEOPLE WOULD NOTICE CAUSE OF THE LOCATION. I HAVE BEEN BURNED BY THE HOT RUBBER TYPE PLASTIC. THIS IS THE THIRD TIME I HAVE HAD TO REPLACE THE LIGHTS OVER THE YEARS AND EVERY TIME IT JUST GETS WORST. ONCE ON MY 1999 JEEP GRAND CHEROKEE LAREDO THE LIGHT HOSING WAS BURNED. *TR
MY BLEND DOOR THAT CONTROLS MY HEAT AND A/C ON MY 2000 JEEP GRAND CHEROKEE IS BROKEN. I'VE DONE A LOT OF RESEARCH ON THIS PROBLEM. THERE ARE ALOT OF JEEP OWNERS WITH THE SAME/SIMILAR PROBLEM. THIS SHOULD TOTALLY BE A RECALL AND SHOULD BE FIXED BY JEEP/CHRYSLER. *TR
KEYLESS ENTRY NO LONGER FUNCTIONAL ON FRONT DRIVER AND PASSENGER DOORS. LOCKS MUST BE MANUALLY OPERATED. ACTUATOR MAKES A LOUD GRINDING/DRILLING NOISE. *TR
JEEP GRAND CHEROKEE, 2000 LOSING ANTI FREEZE AND AC R134 WITH NO OBVIOUS SOURCE OF LEAK. FULLY SERVICED WITH COOLANT. ANTI FREEZE ABOUT 1/2 WEEK. AC ABOUT A CAN EVERY TWO WEEKS. *TR
INTERMITTENT A/C FAILURE. BEGINNING IN 2006, COMPLAINED TO JEEP DEALERSHIP/SERVICE THAT A/C KEPT CUTTING OUT/QUITTING. EVAPORATER REPLACED. I CONTINUED TO HAVE PROBLEMS. A/C SWITCH WAS REPLACED. I CONTINUED TO HAVE PROBLEMS. COMPRESSOR WAS REPLACED. I CONTINUED TO HAVE E PROBLEMS. JEEP WAS BACK & FORTH 1/2 DOZEN MORE TIMES WITH SAME COMPLAINT. I CONTINUED TO HAVE SAME PROBLEM. NOW UP TO $2K. TOOK JEEP TO A/C SPECIALIST. THEY REPLACED ANOTHER SWITCH & SAID SYSTEM WAS OVER CHARGED...EVACUATED SYSTEM & RECHARGED - $400. JEEP CONTINUES TO EXPERIENCE SAME PROBLEM. THEY (A/C SHOP) NOW SAY COMPRESSOR CLUTCH (PART OF NEW COMPRESSOR) IS WORKING INTERMITTENTLY & JEEP SHOULD HONOR WARRANTY ON COMPRESSOR & REPAIR CLUTCH. *TR
3 OF MY DOORS HAVE TO BE EITHER MANUALLY LOCKED OR UNLOCKED. THE KEYLESS FUNCTION NO LONGER WORKS CORRECTLY FOR THEM. BOTH PASSENGER DOORS DO NOT UNLOCK WITH THE KEYLESS/ELECTRONIC FOB, THE DRIVERS DOOR DOES NOT LOCK WITH THE KEYLESS/ELECTRONIC FOB, ONLY MANUALLY. ANYTIME THE KEYLESS/ELECTRONIC FOB IS USED A NASTY GRINDING NOISE COMES FROM 1 OR MORE OF THE DOORS. *TR
THERE WERE NO EVENTS LEADING UP TO THE FAILURE. ALL OF A SUDDEN THE A/C STOPPED BLOWING COLD AIR. TURNS OUT THE AIR IS BLOWING COLD AIR UP TO THE BLEND DOOR. THE PROBLEM IS THE BLEND DOOR. *TR
MY JEEP HAS LESS THAN 90,000 MILES AND I HAVE HAD IT TOWED THREE TIMES IN ONE YEAR FOR CRANK SHAFT CENSORS JEEP PLACE REPLACED THEM EACH TIME SUPPOSEDLY. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SPEED AUTOMATICALLY REDUCED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE STALLED ON THE HIGHWAY WITHOUT WARNING AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE FAILURE WAS RELATED TO THE FAN MOTOR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE CAUSED EXTENSIVE DAMAGE TO THE ENGINE. THE CONTACT EXPERIENCED FAILURES IDENTICAL TO THE ONES MENTIONED IN THE RECALL, BUT WAS DISPLEASED TO DISCOVER THAT HER VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
ONLY COLD AIR BLOWS FROM THE RIGHT SIDE VENTS ON MY 2000 JEEP GRAND CHEROKEE. THIS BEGAN THE END OF THIS PAST WINTER. THIS PROBLEM AFFECTS THE HEAT VENTS AND THE DEFROST VENT, THEREFORE CAUSES A SAFETY HAZARD, AS THE RIGHT SIDE WINDSHIELD ICES UP. FROM MY SEARCHES, THIS APPEARS TO BE A BIG PROBLEM, EFFECTING MANY JEEP OWNERS. MY MECHANIC AT THE DEALERSHIP, SAID IT WOULD BE ABOUT A GRAND TO FIX. HE ALSO DID NOT EVEN ASK ME IF I WANTED TO GET IT FIX, ALMOST LIKE IT WAS TOO TIME CONSUMING AND DID NOT WANT ME TO GET IT FIXED. SO, THEREFORE I HAVE NOT HAD IT FIXED YET. *TR
JEEP GRAND CHEROKEE, 2000' LOSING ANTI FREEZE WITH NO OBVIOUS SOURCE OF LEAK. NOW OVERHEATING TO MAX TEMPERATURE EVEN THOUGH FULLY SERVICED WITH COOLANT. *TR
ENGINE COOLING SYSTEM FAILURE. REPLACED FAN CLUTCH, THERMOSTAT AND WATER PUMP. ENGINE STILL OVERHEATS AT IDLE SPEED. JUST OVER 100,000 MILES. *TR
WHEN I AM IDLING OR MOVING AT A SLOW SPEED MY TEMPERATURE WILL RISE CAUSING MY VEHICLE TO OVER HEAT. I'M ALSO LOSING COOLANT VERY FAST BUT CAN NOT SEE WHERE IT IS GOING. *TR
THE FAILURE IS IN THE AIR CONDITIONING SYSTEM. THE FAILURE CAUSES THE AIR CONDITIONER TO ONLY BLOW COLD AIR. THE REPAIR WOULD COST BETWEEN $1500 AND $2500. *TR
THE JEEP WINDOW REGULATOR IS A KNOWN ISSUE AND MINE HAS BROKE TWICE IN ONE WEEK. I HAVE A 2000 JEEP CHEROKEE AND IT IS IN THE SHOP TO HAVE THE THIRD WINDOW REGULATOR INSTALLED. THIS IS A CONSTANT ISSUE WITH JEEPS AND SHOULD HAVE A RECALL ISSUED AND FIX THE PROBLEM. HAVE BEEN TO SEVERAL QUESTION AND ANSWER SITES ON THE INTERNET AND JEEP WILL NOT ACKNOWLEDGE THERE IS A PROBLEM. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. SPEED WAS NOT A FACTOR DURING THE FAILURES. THE DEALER REPLACED THE CRANKSHAFT POSITION SENSORS; HOWEVER, THE FAILURE RECURRED THREE DAYS LATER. HE TOOK THE VEHICLE BACK TO THE DEALER FOR A DIAGNOSIS, BUT NO CODES SURFACED ON THE DIAGNOSTIC MACHINE. HE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 76,000 AND CURRENT MILEAGE WAS 78,000.
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH OR IDLING, THE VEHICLE SHUTS OFF. EVERYTHING ELSE IN THE VEHICLE CONTINUES TO WORK, BUT THE VEHICLE SHUTS DOWN AND WILL NOT RESTART UNTIL 10-15 MINUTES LATER. THE FAILURE IS WORSENING AND A DIAGNOSTIC WAS PERFORMED; HOWEVER, THE CAUSE OF THE FAILURE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 87,000.
I WANT TO SEND A COMPLAINT ABOUT THE DOOR LOCK ACTUATORS ON OUR 2000 JEEP. I HAVE HAD TO REPLACE 4 OF THESE DUE TO THE "QUACKING" SOUND THAT EVENTUALLY SHOWS UP. IT IS A VERY ANNOYING SOUND AND BESIDES THAT THE LOCK DOESN'T WORK ANYMORE. YOU HAVE TO MANUALLY LOCK AND UNLOCK THE DOOR. THIS IS A KNOWN PROBLEM WITH THE JEEP DOOR LOCK ACTUATORS. I AM REQUESTING A RECALL BE MADE FOR JEEP TO CORRECT THE PROBLEM. *TR
DRIVER SIDE PASSENGER DOOR LOCK ON MY 2000 JEEP GRAND CHEROKEE STARTED TO MAKE A "QUACKING" NOISE WHEN LOCKING AND UNLOCKING. IT WILL NOT LOCK OR UNLOCK. IT JUST STARTED HAPPENING WITH NO INCIDENT AND THE DOOR IS ACTUALLY RARELY EVEN USED. *TR
VENTILATION SYSTEM IS BLOWING COLD AIR EVEN WITH THE HEAT ON. *TR
NOTICED IN FALL OF 07 THAT THE OIL PRESSURE WAS DROPPING TO ZERO WHEN THE VEHICLE WARMED UP. CHECK GAUGES LIGHT WOULD COME ON. IN WINTER 07, STARTED HAVING TO REFILL THE COOLANT. I HAD THE COOLANT CHECKED AND THE DEALERSHIP SAID THERE WAS NO PROBLEM. RECENTLY HAD TROUBLE STARTING THE ENGINE AND TOOK IT TO A LOCAL REPAIR SHOP. SHOP TECHNICIAN SAID MY ENGINE IS GOING TO BLOW AND SHOULD REPLACE IT ASAP. UNACCEPTABLE! I FOLLOWED EVERY OIL CHANGE RELIGIOUSLY! *TR
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A LOUD SHUTTERING NOISE COMING FROM THE VEHICLE. THIRTY MINUTES LATER, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO A DEALER AND A REPRESENTATIVE STATED THAT THE COIL BURNED AND THE ENGINE HAD EXCESSIVE CARBON. THE ENGINE WAS CLEANED OUT AND THE COIL WAS REPAIRED. IMMEDIATELY AFTER THE REPAIR WAS MADE, THE VEHICLE FAILED. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE CYLINDER CRACKED FROM EXCESSIVE HEATING. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 74,000.
UNEXPECTED ACCELERATION OF 2000 JEEP GRAND CHEROKEE LAREDO FROM A STOP POSITION WITH HORSE TRAILER ATTACHED ALMOST COST SERIOUS INJURY TO LIFE AND PROPERTY DAMAGE. VEHICLE WAS IN STOPPED POSITION. FOOT WAS ON BRAKE PEDAL. CAR REVVED UP ON IT'S OWN AND PUSHED VEHICLE AND HORSE TRAILER 5-6 FOOT IN REVERSE -- ALTHOUGH BRAKE PEDAL WAS BEING DEPRESSED (I WAS ALMOST STANDING ON IT). I READ OVER THE INTERNET THAT THIS IS A SOMEHOW COMMON OCCURRENCE AND WANTED TO REPORT IT AS WELL. *TR
PASSENGER SIDE WINDOW FELL DOWN WHILE DRIVING. WILL NOT GO UP. HAVE NOT FIXED BUT UNDERSTAND PRICE FOR FIX IS AROUND $500. *TR
I OWN A 2000 JEEP GRAND CHEROKEE LIMITED. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,400. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITED'S WITH DUAL ZONE VENTILATION SYSTEMS. GIVEN THE MILEAGE OF THE VEHICLE AT THE TIME OF 110,000, I THOUGHT IT A REASONABLE FAILURE. LATER I FOUND OUT THIS IS A VERY COMMON FAILURE. 14 MONTHS LATER, THE HEATER BEGAN HAVING PROBLEMS AGAIN AND SEEMED NOT TO RESPOND TO THE CONTROLS. THE SHOP SAYS IT IS THE "BLEND DOORS" AGAIN! I TOLD THEM THEY WERE REPLACED 14 MONTHS EARLIER AND THEY REPLIED IT WAS A COMMON PROBLEM AND IT SEEMS EVERY SERVICE COORDINATOR AT THIS PARTICULAR DEALERSHIP HAD A SET OF BAD BLEND DOORS UNDER THEIR DESK TO SHOW PEOPLE WHAT THE PROBLEM IS! IF THIS IS SO COMMON, IT SEEMS THAT CHRYSLER SHOULD BE DOING SOMETHING ABOUT IT! 14 MONTHS EXPECTED LIFETIME?? $3K IN 14 MONTHS JUST TO GET A HEATER WORKING? TOO MUCH! SOMETHING MUST BE DONE!! *TR
I HAVE A COOLANT LEAK THAT I CAN NOT GET FIXED. NO VISIBLE LEAK, I HAVE HAD PRESSURE TEST AFTER TEST, I HAD THE HEAD GASKET FIXED, RADIATOR CAP, ALOT OF WORK DONE ON IT AND IT CONTINUES TO LOSE COOLANT AT RAPID RATES. EVERY THREE TO FOUR DAYS I AM FILLING MY COOLANT UP. ALSO, MY REAR BRAKE LIGHTS GO OUT AND DON'T WORK WHEN MY LIGHTS ARE ON, AND I HAVE HAD THOSE REPLACED NUMEROUS TIMES ALSO!! VERY FRUSTRATING... NO ONE CAN FIND THE SOURCE OF THE LEAK AND I HAVE READ PAGE AFTER PAGE OF COMPLAINTS ON THE INTERNET CONCERNING THE EXACT THING WITH THE EXACT MODEL!! *TR
BRAKE LIGHT ISSUES-WHEN THE HEADLIGHTS ARE ON, THE BRAKE LIGHTS GO OUT FROM THE RESEARCH I HAVE BEEN DOING, THE MANUFACTURER IS WELL AWARE THAT THERE IS A VERY WIDESPREAD PROBLEM WITH THESE LIGHTS. THIS SHOULD BE A RECALL ISSUE, NOT "GO TO THE DEALER AND PAY THE RIDICULOUS RATES FOR REPAIR". *TR
MY HUSBAND WAS INVOLVED IN A NEAR HEAD ON COLLISION. HE WAS TRAVELING ABOUT 10 MPH AND WAS HIT BY A VEHICLE GOING ABOUT 35MPH. HIS FENDER HIT THE CENTER OF OUR GRILL. OUR BUMPER WAS TORN OFF, THE HOOD PUSHED UP TO THE WINDSHIELD AND THE MOTOR PUSHED TO A 45 DEG. ANGLE. THE JEEPS AIRBAGS DID NOT DEPLOY, THE OTHER VEHICLES DID. *TR
ALL 2000 GRAND CL V6 HAVE THIS PROBLEM WITH NO RECALL. ENGINE OVERHEATS, LOSES COOLANT & CAN'T FIND LEAK. *TR
2000 JEEP CHEROKEE..4.0..6 CYLINDER IN-LINE MOTOR. 77,000 MILES SERVICED AS INSTRUCTED SINCE NEW. BROUGHT JEEP TO PREMIER JEEP SANDWICH MA AND WAS TOLD I HAD A CRACKED CYLINDER HEAD. COST TO REPAIR $3,200. ( W/ WATER PUMP & THERMOSTAT). JEEP HAS NEVER OVERHEATED. THERE WAS NO WARNING-THE CAR WAS RUNNING FINE. GOOGLED THIS MOTOR AND WAS OVERWHELMED WITH IDENTICAL PROBLEMS -50 ON ONE SITE...ALL WERE 2000 JEEP 4.0 6CYL MOTORS. *TR
WITHIN 2 WEEKS BOTH REAR BRAKE/TAIL LIGHTS STOPPED WORKING. AFTER CHECKING ALL FUSES AND BULBS THE IT WAS FOUND TO BE A FAULTY GROUND CONTACT WITHIN THE LIGHT HOUSING DUE TO POOR DESIGN. THE DEALERSHIP REPLACED BOTH FIXTURES AT MY EXPENSE SINCE THERE HAS NOT BEEN A RECALL. AFTER IT HAPPENED A SECOND TIME 2 WEEKS LATER I SEARCHED THE INTERNET FINDING A REPAIR MESSAGE BOARD WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_33943_11.HTML THAT ASSISTED ME IN IDENTIFYING THE PROBLEM AND FIXING IT PERMANENTLY. AT THE END IS THE PROCEDURE IDENTIFIED ON THE WEBSITE.FEELING THAT THIS IS A SAFETY ISSUE (DRIVING AND FIRE HAZARD) I AM REPORTING IT TO ASSIST OTHERS TO FIX THE SITUATION AND MAKING DODGE/JEEP LIABLE FOR REPAIRS. 1REMOVE THE TAIL LIGHT ASSEMBLY. MOST OF YOU KNOW HOW TO REMOVE THE LIGHT ASSEMBLY IF YOU'VE CHANGED BULBS, SO I WON'T COVER THAT. 2DISCONNECT THE WIRING HARNESS BY SLIDING THE RED LOCKING CLIP TO THE SIDE IN ORDER TO PRESS THE SIDE OF THE MALE CONNECTOR AND PULL APART. 3. ONCE YOU'VE GOT THE TAIL ASSEMBLY AWAY FROM THE VEHICLE AND ON A BENCH, REMOVE THE LIGHT SOCKET FOR THE TAIL/BRAKE LIGHT. YOU WILL SEE 3 SILVER CONTACT POINTS INSIDE THE BLACK PLASTIC RING. 2 ARE GROUPED TOGETHER AND THERE IS ONE THAT IS OPPOSITE OF THE 2. THE ONE BY ITSELF IS THE GROUND; THE OTHER TWO ARE THE CONTACTS FOR THE TAIL LIGHT AND BRAKE LIGHT. THE PROBLEM LIES WITH THE GROUND CONNECTOR. 4 CLEAN ALL CONTACTS WITH A Q-TIP AND SOME SORT OF CONTACT CLEANER. 5. YOU SHOULD NOTICE THAT THE GROUND CONTACT IS DEPRESSED INTO THE PLASTIC AND THE PLASTIC ITSELF IS SLIGHTLY WARPED DOWN. I WAS ABLE TO USE A SMALL PAIR OF NEEDLE NOSE PLIERS THAT HAVE A 45 DEGREE ANGLE TO PRESS UP ON THE CONTACT FROM UNDERNEATH USING THE OPPOSITE LIP OF THE HOLE AS LEVERAGE (VERY CAREFULLY).ONCE IT HAD MOVED UP A BIT, I WAS ABLE TO WEDGE A MINI-FLATHEAD SCREWDRIVER IN BETWEEN THE METAL CONTACT AND THE PLASTIC TO FORCE THE CONTACT UP EVEN FURTHER. ONCE IT LOOKED EVEN WITH THE REST, GENTLY REINSERT THE CONNECTOR AND TEST. *TR
THIS PAST WINTER ('07-'08), THE REAR DRIVER AND FRONT PASSENGER AUTOMATIC DOOR LOCKS ON MY 2000 JEEP GRAND CHEROKEE LAREDO BEGAN TO MAKE A LOUD QUACKING NOISE UPON LOCKING AND UNLOCKING. ALSO I RECENTLY DISCOVERED THAT THESE TWO DOORS MUST BE MANUALLY LOCKED AS THEY NO LONGER LOCK UPON AUTOMATIC LOCKING WITH THE REMOTE OR WITH THE MASTER CONTROL ON THE DRIVER DOOR. *TR
I OWN A 2000 JEEP GRAND CHEROKEE 4X4 IT HAS 116,000 MILES ON IT. I HAVE A PROBLEM WITH MY FAN JUST STOPPING AND THE ENGINE OVERHEATING. I HAVE A THE FAN RELAY REPLACED 3 TIMES IN THE LAST 3 YEARS AND THE FAN REPLACED ONE TIME. I DID NOT RECEIVE AND RECALL ON THIS MATTER. *TR
COOLANT LOSS TWO WATER PUMPS IN 2 YEARS 2000 JEEP GRAND CHEROKEE LAREDO. *TR
ENGINE OVERHEATING HAD TO HAVE NEW RADIATOR AND FAN. *TR
I HAVE HAD ENGINE OVERHEATING PROBLEMS ON MY 2000 JEEP CHEROKEE, DOOR ACTUATORS GOING BAD, AND ALSO OIL PRESSURE GAUGE GOING TO ZERO, AND ALSO LOOSING ANTI FREEZE. I HAVE REPLACED THE HEAD ONCE FOR THE COOLANT LOSS AND DIDN'T DO ANY GOOD, I'VE HAD THE THERMOSTAT SWITCHED FOR OVERHEATING AND ALSO THE RADIATOR FAN , NO HELP. *TR
POWER WINDOW MANUFACTURERS DEFECT COULD CAUSE SEVERE PROBLEMS IN COLD WEATHER. JEEP GR CHEROKEE 2000 MODEL/YEAR HAS A PLASTIC PART THAT CRIMPS AND FAILS IN THE REGULATOR FOR THE POWER WINDOW ASSEMBLY. MULTIPLE WEBSITES REVEAL THE PROBLEM IS PERVASIVE WITH JEEP OWNERS. *TR
MY DRIVER SIDE TAIL LIGHT WILL NOT WORK WHEN THE LIGHTS ARE ON AT NIGHT. IT WORKS FINE WHEN I PRESS MY BRAKE IF THE LIGHTS ARE NOT ON. I HAVE REPLACED ALL BULBS AND THIS STILL DOES NOT CORRECT THE PROBLEM. NOW THE OTHER SIDE OF MY VEHICLE IS DOING THE SAME THING. I HAVE NOTICED OTHER JEEPS WHILE DRIVING THAT ARE HAVING THE SAME PROBLEM. *TR
MY 2000 JEEP GRAND CHEROKEE IS HAVING PROBLEMS LIKE MANY OTHER PEOPLE. THE LOW COOLANT LIGHT CONSTANTLY COMES ON AND I HAVE TO ADD COOLANT WEEKLY, ALTHOUGH THERE IS NO VISIBLE LEAK. MECHANICS HAVE TOLD ME THEY CANNOT FIND THE PROBLEM UNTIL THIS PAST WEEK WHEN A MECHANIC TOLD ME THE COOLANT WAS LEAKING INTO MY ENGINE AND MIXING WITH MY OIL. THE MECHANIC ESTIMATED I WILL NEED A COMPLETELY NEW ENGINE WITHIN A FEW MONTHS SINCE THE COOLANT-OIL MIXTURE HAS BEEN RUNNING THROUGH MY ENGINE FOR SOME TIME NOW. THE MECHANIC STATED THAT THE ENGINE WILL STOP RUNNING IN THE VERY NEAR FUTURE. MY REAR LEFT BRAKE AND TAIL LIGHT GOES OUT WHEN I STEP ON THE BRAKES. I HAVE HAD SEVERAL ISSUES WITH THE ROTORS AND FINALLY HAD THE MECHANIC REPLACE THEM WITH A DIFFERENT KIND. *TR
I HAVE A 2000 JEEP GRAND CHEROKEE..INSURANCE TOTALED IT..FRONT END COLLISION..AIR BAGS DID NOT DEPLOY. CAR HAD 88,000...MILES. *TR
RECENTLY WAS TOLD, BY ANOTHER MOTORIST WHO FOLLOWED ME TO MY DRIVEWAY, THAT MY BRAKE LIGHTS WERE NOT WORKING. AFTER CHECKING THE USUAL DEFECTS (FUSES, BULBS, RELAYS) AND NOT FINDING ANY PROBLEMS I WENT ONLINE AND WAS SHOCKED TO FIND MULTIPLE POSTINGS RELATED TO BRAKE LIGHT FAILURES ON JEEP GRAND CHEROKEES (MINE IS A 2000) I WAS ALSO SHOCKED THAT DESPITE REPEATED POSTINGS ON THIS PROBLEM ,DATING BACK SEVERAL YEARS, THAT THERE IS NO SAFETY RECALL FOR THIS PROBLEM. THERE IS AN OBVIOUS FLAW IN THE MANUFACTURING OF THESE VEHICLES THAT CAUSE BRAKE LIGHTS TO FAIL, LIGHTS THAT ALERT DRIVERS BEHIND YOU THAT YOU ARE IN THE PROCESS OF SLOWING/STOPPING. THIS IS NOT A SAFETY ISSUE? ARE THEY WAITING FOR A TRAGEDY TO OCCUR BEFORE THEY DO SOMETHING? THE FACT THAT PEOPLE ARE RESORTING TO HOMEMADE REMEDIES RATHER THAN PAY THE EXCESSIVE COST OF REPLACING A DEFICIENT ASSEMBLY SHOULD BE TROUBLING. I WON'T EVEN GET INTO MY LEFT TURN SIGNAL RANDOMLY WORKING, ALSO MENTIONED ON THE MESSAGE BOARDS. JEEP CAN CONSIDER ITSELF LUCKY THAT I WAS NOTIFIED OF THE PROBLEM BY ANOTHER MOTORIST, RATHER THAN AS A RESULT OF MY VEHICLE BEING REAR-ENDED BY A DRIVER UNAWARE THAT I WAS SLOWING. MY 1 YEAR OLD DAUGHTER WOULD APPRECIATE ANY HELP YOU COULD OFFER IN ADDRESSING THIS ISSUE. THANK YOU. *TR
I PURCHASED A JEEP GRAND CHEROKEE BRAND NEW IN THE YEAR OF 2000. I'VE HAD NOTHING BUT PROBLEMS WITH THE HEATING OF THE VEHICLE. OCTOBER OF 2005 NO HEAT ON THE PASSENGER SIDE. JANUARY 23,2007 THE SAME PROBLEM AND NOW AGAIN FEBRUARY 22, 2008 NOW IT'S THE THERMOSTAT NEEDED TO BE REPLACED. I'M WOUNDING IF THIS IS A RECALL ISSUE. ALSO MY RECENT RECALL ABOUT THE ELECTRIC RADIATOR FAN, I PAID OUT OF POCKET $836.90 TO REPLACED MY RADIATOR FAN AUGUST 2, 2006. I THINK I SHOULD BE REIMBURSED FOR THAT EXPENSED BECAUSE IT WAS RECALLED AFTER THE FACT. *TR
MULTIPLE TIMES VEHICLE SHUTS OFF LEAVING DRIVER WITH NO POWER STEERING AND LIGHT BRAKES. NO CHECK ENGINE LIGHT OR OTHER WAY TO DIAGNOSIS THE ISSUE. *TR
I HAVE A 2000 JEEP GRAND CHEROKEE. I HAVE NO HEAT AND CAN'T DEFROST THE WINDOWS. I TOOK IT TO A CHRYSLER DEALER AND THEY TOLD ME THE BENDER BOARDS NEED TO BE REPLACED AT A COST OF ABOUT $1,200/. I DID SOME RESEARCH AND THERE ARE A LOT OF PEOPLE THAT ARE COMPLAINING ABOUT THIS ISSUE WITH JEEP. THIS IS OBVIOUSLY A DESIGN FLAW AND SHOULD BE RECALLED AND FIXED BY CHRYSLER AT NO CHARGE TO THE CUSTOMER. *TR
MY 2000 JEEP GRAND CHEROKEE 6 CYL. 4X4 HAS HAD EXTENSIVE ROTOR PROBLEMS LEADING TO REPLACEMENT OF ROTORS AT 19,000 (COVERED BY DEALER), 40,000 (AT MY EXPENSE), AT 63,520, AGAIN AT MY EXPENSE, AT 90,000, AND NOW AGAIN, REPLACING ALL 4 ROTORS AT 363.50 PER SET AT 112,000 MILES. THIS NEEDS TO BE RECALLED AND INVESTIGATED IMMEDIATELY. *TR
MY JEEP GRAND CHEROKEE 2000 SPORADICALLY HAS POWER LOSS CONTINUED BY A SUDDEN ACCELERATION, THE PROBLEM IS MORE FREQUENTLY NOW TOO. *TR
I HAVE A 200 JEEP GRAND CHEROKEE LAREDO AND AFTER READING MANY SITES (BLOGS, COMPLAINT SITES, ETC.) I SEE THAT OTHERS ARE HAVING THE EXACT SAME PROBLEMS I AM. MY JEEP HAS 101,000 MILES ON IT AND IT IS EXPERIENCING COOLANT LEAKS AND ALSO THE CRACK IN THE CYLINDER HEAD BETWEEN THE 3RD AND 4TH CYLINDER. NOW THE Y WAY I SEE IT, IS THAT IS SOOOOOO MANY PEOPLE ARE EXPERIENCING THIS PROBLEM THEN THERE SHOULD BE A RECALL ON IT. IT IS NOT FAIR TO THE CONSUMERS THAT WE ARE SHELLING OUT ALL OF THIS MONEY FOR A PROBLEM THAT IS IN THE VEHICLE DESIGN. *TR
CHRYSLER F25 SAFETY RECALL FOR ELECTRIC FAN SEPARATION. RECALL LETTER STATES" THIS CAN DAMAGE RADIATOR AND/OR CAUSE THE ENGINE TO OVERHEAT." THIS HAS HAPPENED TO MY VEHICLE CAUSING 2,600 WORTH OF DAMAGE. CHRYSLER WILL NOT PAY REPAIR BILL, I'VE GOT TO. *CN
WHEN HEATER IS ON, MY VEHICLE HEATER BLOWS ONLY OUT OF THE DRIVER SIDE VENTS. COLD AIR BLOWS OUT ON THE PASSENGER SIDE. THE VEHICLE ALSO BLOWS NO A/C ON THE PASSENGER SIDE. *TR
LEFT BRAKE LIGHT GOES OUT WHEN APPLYING BRAKES, RUNNING LIGHTS AND BACK UP LIGHTS WORK BUT ONLY WHEN BRAKES ARE NOT APPLIED. REPLACED BULBS SEVERAL TIMES BUT STILL GETTING PULLED OVER FOR FAULTY BRAKE LIGHTS. *TR
LEFT PASSENGER DOOR LOCK IS INOPERABLE. MAKES LOUD SOUND WHEN LOCKS AUTOMATICALLY ACTIVATE WHILE DRIVING AS WELL AS WHEN I LOCK OR UNLOCK THE DOORS USING EITHER OF THE LOCK BUTTONS ON THE FRONT DOORS. *TR
DRIVER'S SIDE TURN SIGNAL AND BRAKE LIGHT GO OUT WHEN BRAKES ARE APPLIED. TURN SIGNAL WORKS WHEN BRAKE IS NOT APPLIED. BRAKE LIGHT TYPICALLY WORKS WHEN TURN SIGNAL IS NOT ON. HAVE REPLACED LIGHT BULBS ON SEVERAL OCCASIONS. OBVIOUSLY NOT THE PROBLEM...AND AFTER READING SOME OF THE COMPLAINTS I SEE THAT THIS IS COMMON AND IS NOT RELATED TO THE BULBS AT ALL SO I WILL STOP WASTING MY MONEY ON BULBS! *TR
TAKEN TO DEALER PRIOR TO WARRANTY EXPIRATION, THEY COULD NOT DUPLICATE PROBLEM. AFTER WARRANTY EXPIRED, THE HEATER BLEND DOOR COMPLETELY FAILED, CAUSING A LACK OF HEAT/DEFROST - REPAIRED. PROBLEM RETURNED 12/2007 VEHICLE IS DOING THE SAME THING AGAIN, WILL NEED REPAIRING. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE DEFROSTER MALFUNCTIONED AND THE WINDOWS FROSTED. THE CONTACT HAD NO VISIBILITY. THE DEALER STATED THAT THE BLENDING DOOR HEAT ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 46,000 AND CURRENT MILEAGE WAS 47,500.
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT HEARD LOUD NOISES COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND THEY NOTICED THAT THE FAN AND FAN BLADES WERE COMING APART. THERE IS A F25 RECALL THAT DESCRIBES THIS FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED. JEEP HAS BEEN NOTIFIED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 112,977 AND FAILURE MILEAGE WAS 112,577.
THE DRIVER'S SEAT OF MY VEHICLE HAS DEVELOPED A SQUEAK. WHEN I TOOK IT TO THE DEALER THEY WERE NOT SURE IF THE BOLTS SECURING THE SEAT HAVE LOOSENED OR THE WELDS HAVE CRACKED. ALL I'M TOLD IS BRING IT IN AND THEY WILL TELL ME HOW MUCH IT WILL COST TO REPAIR IT. READING SIMILAR COMPLAINTS, THIS SEEMS TO BE COMMON PROBLEM AND SHOULD BE SUBJECT TO A SAFETY RECALL. *TR
PASSENGER SIDE A/C VENTS STARTED BLOWING COOL AIR DOES NOT WARM UP AT ALL WHEN HEATER IS CUT ON. *TR
2000 JEEP GRAND CHEROKEE LIMITED . OEM INSTALLED HEATING SYSTEM FLOW SENSOR (DELCO MODEL #16250779, SERIAL #0304021 OVERHEATED AND MELTED WIRES AND CASE OF SENSOR. THIS REPRESENTS A FIRE HAZARD. THE LOCAL JEEP DEALERSHIP PARTS DEPARTMENT WAS WELL AWARE OF THE FAILURE AND SAID THEY GET CALLS FOR THE PART ALL THE TIME. THE LOCAL SERVICE DEPARTMENT EXPLAINED HOW TO CORRECT THE PROBLEM AND INSTALL THE NEW SENSOR. THE NATIONAL CHRYSLER CUSTOMER CARE DENIED THAT THERE WAS A PROBLEM. I REPLACED THE PART WITH A NEW SENSOR. I STILL HAVE THE FAILED PART AND WOULD BE GLAD TO SUPPLY IT TO THE DOT EXPERTS. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE RADIATOR FAN CRACKED AND THE VEHICLE BEGAN TO OVERHEAT. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE RADIATOR FAN CRACKED AND THE RADIATOR FAN ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT PAID FOR THE REPAIR. HE LATER WAS INFORMED OF NHTSA CAMPAIGN ID NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 116,000 AND FAILURE MILEAGE WAS 81,602. UPDATED 01/24/08. *LJ
COLD AIR BLOWS IN THROUGH PASSENGER SIDE VENTS. *TR
THE BLEND AIR DOOR IN NOT WORKING PROPERLY, CAUSING THE HEATER NOT TO WORK ON THE PASSENGER SIDE. *TR
TAILLIGHT GROUNDING ISSUES. WITH HEADLIGHTS ON AND PRESSING THE BRAKE, THE TAILLIGHT WILL GO OUT. THERE IS A MAJOR DEFECT WITH THE TAILLIGHT SOCKET/GROUND CONNECTOR IN THE TAILLIGHT. I'VE BEEN PULLED OVER TWICE FOR THE TAILLIGHT BEING OUT, AND IN NEAR WRECKS BECAUSE OF THIS FAULTY PIECE OF HARDWARE. THERE SHOULD BE A RECALL ON THE TAILLIGHTS TO FIX THE BULB SOCKET/GROUND ISSUE. *TR
HEAT HASN'T WORKED ON PASSENGER SIDE OF VEHICLE FOR 2 YEARS. ASKED DEALER ABOUT IT AND THEY WANT OVER $1000 TO REPAIR. JUST REPLACED RADIATOR AND NOW HEAT DOESN'T WORK ON DRIVER SIDE. IF JEEP ACTUALLY CHECKED CUSTOMER COMPLAINT WEBSITE THEY KNOW THAT THIS PROBLEM IS RAMPANT AROUND THE COUNTRY AND THEY SHOULD RECALL THE VEHICLE AND PAY TO HAVE THIS PROBLEM FIXED. I PURCHASED THIS VEHICLE USED IN 2003. HEAT STOPPED WORKING ON PASSENGER SIDE BY SEPTEMBER AND I PURCHASED IT IN JULY. *TR
2000 JEEP GRAND CHEROKEE RAN HOT AND SHUT OFF. CONSUMER STATED THAT HER DAUGHTER HAD TO LEAVE THE VEHICLE ON THE SIDE OF THE HIGHWAY AT 3 AM BECAUSE IT RAN HOT AND CUT OFF. *KB THE WATER PUMP, THERMOSTAT, COOLING FAN AND RADIATOR HAS BEEN REPLACED ON MORE THAN ONE OCCASION. THE CONSUMER RECEIVED A RECALL NOTICE REGARDING A DEFECT WITH THE RADIATOR COOLING FAN WHICH COULD CAUSE THE VEHICLE TO OVERHEAT. HOWEVER, AFTER THE RECALL WAS PERFORMED, THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS WITH THE VEHICLE. THE CRANKSHAFT POSITION SENSOR WAS REPLACED AND THE LEFT REAR TAIL LAMP WAS INOPERATIVE. *JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE BRACKETS ON THE FRONT DRIVER SEAT HAVE SNAPPED TWICE, CAUSING THE SEAT TO ROCK AND SLIDE FRONTWARDS AND BACKWARDS. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY DID NOT EXPLAIN HOW THE BRACKETS SNAPPED. HE BELIEVES THAT HE WILL NOT BE SECURED PROPERLY IF A CRASH OCCURRED. THE CURRENT MILEAGE WAS 170,000 AND FAILURE MILEAGE WAS 100,000.
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT WAS OUTSIDE OF THE VEHICLE AND ATTEMPTED TO OPEN THE REAR PASSENGER SIDE DOOR, BUT WAS UNSUCCESSFUL. SHE HAD TO UNLOCK THE DOOR FROM THE PASSENGER COMPARTMENT. THE FAILURE OCCURRED PREVIOUSLY WITH THE FRONT PASSENGER SIDE DOOR. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY STATED IT WAS NOT A SAFETY ISSUE. THE CURRENT MILEAGE WAS 110,523 AND FAILURE MILEAGE WAS 105,000.
DUAL CLIMATE CONTROL ON 2000 JEEP GRAND CHEROKEE. BLEND DOOR FAILURE. *TR
I HAVE A 2000 JEEP GRAND CHEROKEE THAT I PURCHASED IN 2003 WITH ONLY 27K ON IT AND A FACTORY WARRANTY I ALSO PURCHASED A EXTENDED BUMPER TO BUMPER WARRANTY FROM THE JEEP DEALER WHEN I BOUGHT THE VEHICLE AT ABOUT 75K THE VEHICLE LOST ALL HEAT ON THE PASSENGER SIDE IT ONLY BLOWS COLD AIR I TOOK THE VEHICLE BACK TO THE DEALER SHIP TO HAVE IT LOOKED AT THEY TOLD ME IT COULD OF BEEN ONE OF TWO THINGS EITHER THE HEATER CONTROL UNIT OR THE BLEND DOORS BUT ALMOST ALWAYS IT IS THE BLEND DOORS, THEY THEN TOLD ME THAT IT WAS NOT COVERED DUE TO THE WARRANTY EXPIRED A FEW MONTHS BEFORE AND THAT IT WOULD COST ME OVER $1000 DOLLARS TO FIX I HAVE BEEN DRIVING THE VEHICLE ALL THIS TIME WITH NO HEAT BECAUSE I CAN NOT AFFORD TO FIX IT AND IT IS A MAJOR SAFETY HAZARD AS ALL WINTER LONG MY CAR WILL NOT DEFROST, I CAN ONLY SEE OUT A LITTLE SPACE IN THE WINDOW WHEN THE TEMP DROPS TO FREEZING, IF I KNEW BACK THEN THAT THIS ISSUE IS AFFECTING ALMOST EVERY JEEP OWNER OUT THERE NOT A SELECT FEW I WOULD OF ACTED SOONER BUT AS I CANT STAND IT ANYMORE I DID SOME RESEARCH AND FOUND MANY SITES THAT HAVE HUNDREDS EVEN THOUSANDS OF PEOPLE AFFECTED BY THE FAULTY PARTS INSTALLED BY THE CHRYSLER CORP THIS TYPE OF ISSUE IS NOT SUPPOSED TO HAPPEN WHEN YOU SPEND 30+K ON A VEHICLE. *TR
THE HEATER IS NOT WORKING. THE HEATER ONLY BLOWS OUT COLD AIR. FROM THE RESEARCH I'VE DONE, IT WILL COST AN ESTIMATED $800 TO $1200 TO FIX. THE BLENDER DOOR IS BROKEN AND IS A MANUFACTURER DEFECT NOTHING I HAVE DONE COULD HAVE CAUSED THIS. *TR
MY HVAC BLEND DOORS HAVE BROKEN WHICH WILL REQUIRE THE DEALERSHIP TO TAKE THE ENTIRE DASH APART TO FIX A $200 PART. THE TOTAL COST OF THIS IS $1500 DUE TO EXTENSIVE LABOR. THE DEALERSHIP INFORMED ME THAT THIS IS A COMMON PROBLEM WITH THE 1999-2004 JEEP GRAND CHEROKEE MODELS WITH THE DUAL TEMPERATURE CONTROL SETTINGS. *TR
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE HEADLIGHT COVERS TURNED YELLOW AND ARE COVERED WITH FILM. THE HEADLIGHTS ALSO SHINE DIMLY AT NIGHT. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE SEALANT THAT WAS USED. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 90,000.
MY AC FAN HAD BEEN CUTTING ON AND OFF RANDOMLY IN MY 2000 JEEP GRAND CHEROKEE. I THOUGHT AT FIRST IT MAY BE A BAD CLIMATE CONTROL CONTROL PANEL. A FEW DAYS LATER, I SMELLED ELECTRICAL BURNING SMELL IN MY CAR AND THE FAN WOULD NOT COME ON AT ALL. TODAY I REMOVED THE BLOWER FAN, THINKING IT WAS BAD, BUT IT TURNS OUT THE BLOWER IS FINE, THE BLOWER CONTROL MODULE RELAY AND WIRING HARNESS HAD MELTED IN THE DASHBOARD ABOVE WHERE THE PASSENGERS FEET WOULD REST. I HAVE TAKEN PICTURES AND WILL BE GLAD TO SEND THEM UPON REQUEST, BUT I THINK JEEP/CHRYSLER SHOULD HAVE TO REPLACE THIS DUE TO THE POTENTIAL FIRE THREAT AND LACK OF SAFETY (SINCE THE FUSE DID NOT BLOW). I ATTEMPTED TO REPLACE THE PART THROUGH AN AUTOMOTIVE PARTS COMPANY, BUT THE BLOWER CONTROL MODULE WILL NEED TO BE PURCHASED STRAIGHT FROM CHRYSLER CORP. PLEASE CALL ME OR EMAIL ME WITH ANY FOLLOW UP QUESTIONS YOU MAY HAVE. ONCE AGAIN, I WILL ALSO SEND PICTURES UPON REQUEST. THANKS! *TR
THE DRIVER'S SEAT FRAME HAS BROKEN ON THE WELDS AND THE LOWER FRAME BRACKET AS WELL. *TR
3 OF THE FOUR POWER DOOR LOCKS ARE NOT LONGER WORKING AND THE DOORS CAN NOT BE OPENED WITHOUT FIRST UNLOCKING THE DOOR WITH THE POWER LOCK AND THEN MANUALLY UNLOCKING THE DOOR WITH THE LOCK SLIDER. THIS IS A REAL PROBLEM FOR THOSE IN THE BACK SEAT WHO CAN NOT REACH THE POWER LOCK BUTTON, THOSE MAKING IT IMPOSSIBLE FOR THEM TO EXIT THE VEHICLE WITHOUT HELP. *TR
I HAVE A BLEND DOOR PROBLEM WITH MY 2000 JEEP GRAND CHEROKEE LIMITED. I HAVE NOT TAKEN IT IN FOR THE REPAIR YET, BUT I PURCHASED AN EXTENED WARRANTY. THIS ISSUES DOES SEEM TO BE A PROBLEM, AND WHEN MY WARRANTY EXPIRES I HOPE NOT TO HAVE THIS AS AN ISSUE AFTER IT GETS FIXED
CLIMATE CONTROL NOT WORKING. BLOWER FAILS TO PUSH AIR. VENT DOORS FAIL TO MOVE. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHEN THE HEATER WAS ACTIVATED, THERE WAS NO HEAT COMING FROM THE VENTS. THE CONTACT ADDED ANTIFREEZE TO THE VEHICLE, BUT THE HEAT STILL WOULD NOT WORK. SHE TOOK HER VEHICLE TO FIRESTONE AND THEY PERFORMED A FLUSH. THIS DID NOT CORRECT THE FAILURE, BUT THE PIPES BECAME HOT. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE FAILURE WAS CAUSED BY THE REVOLVING BLEND DOORS AND THE HEATING BLEND DOORS. THE DEALER WOULD NOT REPAIR THE VEHICLE FOR FREE BECAUSE IT WAS NOT COVERED BY THE EXTENDED WARRANTY. THEY STATED THAT THEY WOULD PAY A PORTION OF THE REPAIR COST. WHEN SHE WENT TO HAVE THE VEHICLE REPAIRED, THE PARTS WERE ON BACK ORDER. WHEN THE PARTS ARRIVED, NO ONE FROM THE DEALER CALLED TO INFORM HER. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO THE REPAIR COST. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 75,000.
I HAVE A 2000 JEEP GC LAREDO, AND ALONG WITH MANY,MANY OTHER PEOPLE I HAVE NUMEROUS PROBLEMS. THE WARPED ROTORS ARE VERY DANGEROUS WHEN YOU HAVE TO USE YOUR BRAKES, ESPECIALLY WHEN YOU HAVE CHILDREN IN THE CAR AS I DO, ALSO THE TAILLIGHT/BRAKE LIGHT ISSUE, THAT HAS GOTTEN ME PULLED OVER MORE THAN ONCE, EVEN THOUGH I PUT A NEW BULB IN IT EVERY TIME. THE DOOR LOCK ACTUATOR THAT IS VERY ANNOYING NOT TO MENTION MY TRANSMISSION HAS A SHIFTING PROBLEM THAT I CAN'T DO ANYTHING ABOUT AND NOW MY RADIATOR FAN WILL NOT WORK SO MY CAR WILL OVERHEAT IF I AM STOPPED FOR TOO LONG. *JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE HEADLIGHTS AND THE PLASTIC SHIELD THAT COVERS THE HEADLIGHTS ARE DULL AND FAIL TO PROVIDE ADEQUATE ILLUMINATION. THE SERVICE ENGINE LIGHT HAS REMAINED ILLUMINATED FOR FOUR DAYS. THE CONTACT WILL HAVE THE VEHICLE SERVICED BY THE DEALER ON OCTOBER 1, 2007. THE MECHANIC STATED THAT THE LEAK DETECTION PUMP WAS ALSO DEFECTIVE (CODE 1494). THE CURRENT AND FAILURE MILEAGES WERE 119,000.
HVAC SYSTEM FAILURE ON JEEP WJ. CREAKING NOISES FREQUENTLY HEARD FROM UNDERNEATH DASH, LOAD FAN NOISES HEARD FROM INSIDE DASH. THESE SOUNDS INDICATE THE START OF A BLEND DOOR FAILURE IN THE HVAC SYSTEM. I ASK YOU TO CONSIDER A PARTIAL OR TOTAL RECALL REQUEST TO DAIMLER CHRYSLER ON BEHALF OF THE NHTSA AND JEEP OWNERS AFFECTED BY THIS PROBLEM. *JB
2000 JEEP GRAND CHEROKEE WITH A RECALL FOR THE FAN. THE CUSTOMER STATED HE WENT TO HAVE THE FAN REPLACED, HOWEVER AFTER HE LEFT THE DEALER AND DROVE 10 MILES, THE RADIATOR WAS COMPLETELY OUT OF WATER. *KB THE CONSUMER RETURNED TO THE DEALER AND WAS TOLD IT WOULD COST $500.00 TO REPLACE THE RADIATOR. THE CONSUMER STATED HE SHOULD NOT HAVE TO PAY FOR SOMETHING THAT WAS SUPPOSEDLY FIXED UNDER RECALL.*JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. ON SEPTEMBER 29, 2005, THE PLASTIC BLADES OF THE ELECTRIC MOTOR COOLING FAN SEPARATED IN FRONT OF THE RADIATOR. AS A RESULT, THE ENGINE OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS INSPECTED BY THREE DIFFERENT MECHANICS BEFORE THE ENGINE FAILURE WAS DIAGNOSED. THE CONTACT PAID $5,000 TO REPLACE THE ENGINE. IN SEPTEMBER OF 2007, THE SERVICE ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS TOWED TO DAIMLER CHRYSLER. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED AGAIN. NHTSA CAMPAIGN ID NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) WAS REFERENCED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 150,000 AND FAILURE MILEAGE WAS 100,000. UPDATED 01-14-08. *KB THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, THE CONSUMER HAS SINCE EXPERIENCED ENGINE DAMAGED DUE TO A FAILED PISTON. UPDATED 12/12/07.*JB
DRIVING DOWN THE ROAD IN A RAIN STORM AND THE FRONT PASSENGER WINDOW FELL INTO THE DOOR. I TOOK THE JEEP TO THE DEALER AND WAS TOLD THE WINDOW REGULATOR FAILED ALLOWING THE WINDOW TO FALL. REGULATOR WAS REPLACED. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED BY A MECHANIC. SHE LATER RECEIVED A RECALL NOTICE THAT STATED SHE WOULD BE REIMBURSED IF ANY REPAIRS WERE MADE ON THE VEHICLE. TWO MONTHS AGO, SHE SUBMITTED HER RECEIPTS BY MAIL TO THE MANUFACTURER AND SHE HAS YET TO RECEIVE ANY REIMBURSEMENTS. THE CONTACT RECEIVED A SECOND RECALL NOTICE FOR THE SAME COMPONENT AFTER HER RECEIPTS WERE SUBMITTED. SHE HAS NOT CALLED THE MANUFACTURER. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 87,000 AND FAILURE MILEAGE WAS 84,000.
2000 JEEP GRAND CHEROKEE 4.0L. RADIATOR FAN CAME APART DAMAGING RADIATOR & SHROUD. REPLACED FAN & RADIATOR. IN 2007 CHRYSLER HAD A RECALL FOR THIS PROBLEM BUT SAID MY VEHICLE WASN'T IN THE RECALL DUE TO DATE OF MANUFACTURE. SINCE THIS FAILURE IS IDENTICAL TO THE FAILURE THAT INITIATED THE RECALL, JEEP SHOULD REIMBURSE ME FOR MY LOSS. *JB
WINDSHIELD WILL NOT DEFOG DUE TO MALFUNCTIONING BLEND DOOR. FORCED TO PULL OVER IN HEAVY RAIN DUE TO INABILITY TO SEE ROAD. *JB
PASSENGER REAR DOOR LOCK ACTUATOR FAILED; PASSENGER FRONT DOOR WINDOW REGULATOR BROKE AND WINDOW FELL INTO DOOR WHILE ON HIGHWAY;LEFT BRAKE LIGHT FAILS TO LIGHT UP WITH NEW BULB. *JB
VEHICLE BEGAN TO VIBRATE VIOLENTLY FOLLOWED BY A LOUD BANG. THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT. AFTER SHUTTING DOWN THE ENGINE I FOUND THE PLASTIC FAN BLADES FROM THE ELECTRIC COOLING FAN HAD BROKEN APART AND WERE JAMMED INTO THE FAN PULLEY. I UNDERSTAND THAT THERE IS A RECALL FOR THE 2000 GRAND CHEROKEE MODEL FOR THE SAME PROBLEM. WHY IS IT LIMITED TO THAT MODEL WHEN EVIDENTLY IT IS HAPPENING TO OTHER 2000 MODEL JEEPS SUCH AS MINE A 2000 JEEP CHEROKEE CLASSIC. THE RECALL FOR THE OTHER MODEL IS VIRTUALLY THE SAME PROBLEM THAT I HAVE EXPERIENCED. WHY THE LIMIT ? *TR
ENGINE WHILE IN PARK TACHOMETER SPIKES HOWLING FROM VEHICLE BETWEEN 65 & 75MPH. *TR
THE TAIL LIGHT ON MY SUV 2000 JEEP GRAND CHEROKEE HAS FAILED TWICE. I FIRST NOTICED THE FAILURE SHORTLY PRIOR TO A CAR ACCIDENT IN EARLY 2006. WHEN I BROUGHT MY VEHICLE TO THE REPAIR PLACE FOR DAMAGES FROM THE ACCIDENT, I ALSO PAID OUT OF POCKET TO HAVE THE TAIL LIGHT ISSUE FIXED. THE BACK TAIL LIGHT,ON THE PASSENGER SIDE, WOULD EITHER BE FAINTLY LIT OR NOT LIGHT AT ALL WHEN I APPLIED THE BRAKE PEDAL. THE CAR REPAIR SHOP RELAXED THE PART NEEDED, WHICH WAS AT THE STEERING WHEEL HEAD LIGHT SWITCH. IT WORKED FINE AFTER THE REPLACEMENT FOR ABOUT 7 MONTHS, BEFORE FAILING AGAIN, WITH THE SAME COMPLAINTS. *JB
JEEP GRAND CHEROKEE HAS DEFECTIVE TAIL/BRAKE LIGHTS. MINE HAVE BEEN REPLACED ON SEVERAL OCCASIONS AND NOW ITS OUT AGAIN. I KNOW OTHER PEOPLE WHO HAVE THE SAME VEHICLE AND ARE HAVING THE SAME PROBLEMS. *JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE CONTACT HEARD A BANG AND THE VEHICLE BEGAN TO SHAKE AND VIBRATE. WHEN HE TOOK HIS VEHICLE TO THE DEALER, HE WAS INFORMED THAT THE BLADE DETACHED FROM THE FAN. THE DEALER STATED THAT IT WOULD COST $300 TO REPLACE THE FAN AND THAT HIS VIN WAS NOT INCLUDED IN RECALL NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN). THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 121,500. UPDATED 08/29/07.*JB
HVAC BLEND DOOR IN JEEP GRAND CHEROKEE FAILED. *JB
DOOR LOCK ACTUATOR ON BOTH DRIVER AND PASSENGER(FRONT) SIDE FAILED. UNABLE TO OPEN WITH KEY ALONE. MUST PRESS KEYLESS ENTRY AND ALSO TURN KEY. ACTUATOR MAKE GRINDING/QUACKING NOISE WHEN KEYLESS ENTRY USED. NO REPAIRS ATTEMPTED AS YET. DEALER COST IS APPROX $ 250 PER DOOR. FRONT ROTORS WEAR EXCESSIVELY AND QUICKLY. RESULTS IN VIOLENT AND DANGEROUS SHAKING OF VEHICLE WHEN BRAKING FROM MID-RANGE SPEEDS (40-45 MPH). HAVE HAD ROTORS POLISHED TWICE WITHIN 8 MONTHS. *JB
CRUISE CONTROL,HORN NOT WORKING,AIRBAG LIGHT ON. DEFECTIVE CLOCKSPRING??? *JB
2000 JEEP GRAND CHEROKEE SHUTS OFF WHILE DRIVING AT HIGHWAY SPEED. ONCE IT STARTED AGAIN ON ITS OWN AND THEN THE SECOND TIME IT REQUIRED THAT I RESTART THE IGNITION. *JB
2000 JEEP GRAND CHEROKEE SAFETY RECALL F-25 CUSTOMER STATES THAT IT SHOULD HAVE BEEN COVERED IN THE EXTENDED WARRANTY AND WANTS TO BE REIMBURSED FOR THE REPAIR**CC THE CONSUMER STATED THE PLASTIC FAN BLADES ON THE ELECTRIC RADIATOR FRACTURED. *JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. IN JULY 2006, THE OWNER REPAIRED THE ENGINE COOLING SYSTEM FAN. IN JULY 2007, HE RECEIVED A SAFETY RECALL NOTIFICATION FOR THE ENGINE COOLING COOLING SYSTEM: FAN NHTSA (CAMPAIGN #06V199000). HE WOULD LIKE TO BE REIMBURSED FOR THE REPAIR. THE PURCHASE DATE OF THE VEHICLE, VIN, ENGINE SIZE AND THE MILEAGE WAS UNAVAILABLE. UPDATED 08/30/07 *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE POLICE PULLED THE CONTACT OVER BECAUSE THE VEHICLE'S BRAKES LIGHTS WERE NOT OPERATING. THE REAR CONNECTION WAS PREVIOUSLY TIGHTENED, BUT THE FAILURE STILL PERSISTS. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 113,000.
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE IS A WIRING ISSUE REGARDING THE VEHICLE'S BRAKE LIGHTS. AS A RESULT, THE VEHICLE HAS NO BRAKE LIGHTS AT ALL. THE DEALER AND THE MANUFACTURER HAVE NOT BEEN NOTIFIED. SHE HAS RECEIVED TRAFFIC TICKETS FROM THE POLICE BECAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 130,100 AND FAILURE MILEAGE WAS 129,300.
ON JULY 26, MY SON HAD A FRONT IMPACT WRECK IN HIS 2000 JEEP CHEROKEE SPORT THAT TOTALED THE CAR, HOWEVER NEITHER THE DRIVER'S SIDE AIRBAG, NOT THE PASSENGER'S SIDE AIRBAG DEPLOYED. AS A RESULT OF THIS CRASH, MY SON, WHO WAS DRIVING HIT HIS HEAD ON THE STEERING WHEEL AND REQUIRED 11 STICHES AND MY OTHER SON, WHO WAS THE PASSENGER IN THE CAR SUSTAINED A HEAD INJURY REQUIRING 8 STICTHES AS WELL AS NUMEROUS IMPACT BRUISES. INJURIES WERE MINIMIZED BECAUSE BOTH SONS WERE WEARING THEIR SEATBELTS. *TR
ON A HARD STOP THE BRAKE PEDAL WENT TO THE FLOOR AND THE BRAKE LIGHT CAME ON. I TOOK MY JEEP THE DEALER, AND THEY HAD TO REPLACE A RUSTED BRAKE LINE THAT FAILED WHEN I MADE THE PANIC STOP. I CALLED CHRYSLER, AND THEY SAID THAT THERE WERE NO SERVICE BULLETINS OR PROBLEMS WITH OTHER JEEP GRAND CHEROKEES REGARDING BRAKE LINES RUSTING OUT AND LEAKING FLUID CAUSING BRAKE FAILURE. CHRYSLER REPLIED THAT SINCE MY JEEP WAS OUT OF WARRANTY, THEY WOULD NOT REIMBURSE ME FOR THE REPLACEMENT OF THE RUSTED BRAKE LINE. THIS IS NOT ONLY A FINANCIAL ISSUE, BUT A SERIOUS SAFETY ISSUE. CHRYSLER NEEDS TO NOTIFY OTHERS OF THIS POTENTIAL SAFETY PROBLEM. *TR
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS. THE MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP HAD PREVIOUSLY BEEN REPLACED. PRIOR TO THE FAILURE, THE VEHICLE OPERATED NORMALLY. THE CURRENT MILEAGE IS 125,000 AND FAILURE MILEAGE WAS 75,000.
2000 JEEP GRAND CHEROKEE SAFETY RECALL F25- ELECTRIC RADIATOR FAN CUSTOMER WANTS TO BE REIMBURSED FOR DAMAGE CAUSED BY THE FAN**CC CHRYSLER WOULD ONLY REPLACE THE FAN AND THE MOTOR AT THEIR COST AND THE CONSUMER WOULD HAVE TO PAY FOR THE RADIATOR AND THE SHROUD. THE RIGHT FRONT POWER WINDOW WOULD NOT ROLL DOWN WHEN USING THE SWITCH. *JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE CONTACT HEARD A LOUD POPPING SOUND COMING FROM THE VEHICLE. SHE NOTICED WATER UNDERNEATH THE VEHICLE AND LATER DISCOVERED THAT THE ELECTRIC RADIATOR FAN HAD BECOME DETACHED. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA RECALL # 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN). THE ENGINE SIZE AND A VALID VIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 180,000.
AIR CONDITIONER (A/C) WILL PUT OUT HEAT WHEN ON FULL COLD AND NEAT WILL PUT OUT COLD WHEN ON HEAT MODE. AIR WILL NOT BLOW OUT VENTS OR DEFROST BUT BLOWER MOTOR IS WORKING . STARTED ACTING UP LAST YEAR AND STILL DOES IT. *TR
I HAD SEVERAL TRIPS TO THE DEALERSHIP WITH THE JEEP. I PURCHASED THE JEEP ON JULY 26, 2000 NEW. I TOOK EXCELLENT CARE OF THE VEHICLE, HAVE IT CHECKED AND OIL CHANGED EVERY 2500 MILES. BEFORE THE THREE YEAR WARRANTY WAS UP I HAD A TOTAL OF 15,000 MILES ON IT. I COMPLAINED OF IT SHIMMYING AND GRINDING SOUND IN THE BACK, BUT THEY SAID THEY COULDN'T FIND A THING WRONG. IN FEBRUARY HAVING ABOUT $18,000 MILES ON IT THAT I NEEDED A NEW FUEL PUMP - $900.00 WORTH. SINCE THEN IT HAS BEEN DOWN HILL. I HAVE COMPLAINED SINCE DAY ONE THAT MY VEHICLE SHIMMIES OUT OF CONTROL INTERMITTENTLY, AND NO ONE COULD FIND ANYTHING WRONG, JUST PUT NEW CONTROL ARMS AND BUSHINGS ON IT AND, STEERING PINION, TIGHT STEERING, AND A HOST OF OTHER SUCH REMEDIES, TO NO AVAIL. THIS PAST WEEKEND, I WAS ALMOST IN A VERY SERIOUS ACCIDENT ON HIGHWAY 94, AS I DID GO OUT OF TOWN, AFTER THE ABOVE WAS FIXED, BUT APPARENTLY IT DIDN'T HELP AS MY VEHICLE SHOOK ALMOST OUT OF CONTROL AGAIN. I PUT ON MY BREAKS IMMEDIATELY AND HAD TO GO TO THE SIDE OF THE ROAD. I STOPPED, SAT FOR A WHILE, AND THEN DROVE OFF, AND IT WAS OKAY FOR A WHILE, BUT IN THE MEANTIME, A DRIVER FROM BEHIND ALMOST HIT ME WHEN I HAD TO PUT MY BREAKS ON TO TRY TO CONTROL IT SOME. I AM VERY FRUSTRATED WITH THIS VEHICLE AND FEEL IT SHOULD HAVE BEEN CALLED BACK WHEN I FIRST COMPLAINED YEARS AGO. I WROTE DAIMLER CHRYSLER A LETTER REGARDING THE FUEL PUMP A FEW YEARS AGO, BUT THE COMPANY DIDN'T EVEN RESPOND. IN THE MEANTIME, I REALLY DON'T KNOW WHAT TO DO, I WANT TO TRADE IT IN, BUT FEEL I WAS SOLD A REAL LEMON AND SHOULD BE COMPENSATED FOR THE HASSLES, REPAIR COSTS, ETC. OF WHAT I WAS HOPING WOULD NOT HAPPEN WHEN BUYING A NEW VEHICLE, AND THE WAY I TAKE CARE OF IT. I CANNOT AFFORD TO BUY ANOTHER BRAND NEW ONE, BUT DO FEEL THE COMPANY SHOULD HAVE CALLED THIS VEHICLE BACK FROM THE ONSET, AS IT HAS BEEN A LEMON, OF WHICH I HAVE EXPRESSED MANY TIMES TO THE DEALERSHIP WHERE I PURCHASED IT. *AK
AIR CONDITIONER FAN AND CONTROL BOX HAS BEEN REPAIRED AND REPLACE MULITPLE TIMES NOW AND AGAIN IS BROKE. THE BRAKES/ROTORS ARE BAD HANDLING AND THE FUEL ECONOMY DOES NOT GET WHAT EVEN THE COMPUTER STATED. *AK
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. WHILE IDLING AT A RED LIGHT, THE CONTACT HEARD A POPPING SOUND COMING FROM THE VEHICLE. HE REMOVED THE SEAT AND FOUND THAT THE WELDING ON THE RIGHT SIDE OF THE REAR DRIVER SEAT HAD FAILED. THE SEAT IS CURRENTLY CROOKED AND HE IS AFRAID THAT THE LEFT SIDE WILL COME APART NEXT. THE MANUFACTURER STATED THAT BECAUSE THE VEHICLE IS OUT OF WARRANTY, THEY CANNOT BE OF ASSISTANCE. THE CURRENT MILEAGE IS 132,296 AND FAILURE MILEAGE WAS 131,800. UPDATED 02-01-08 *BF
TO WHOM IT MAY CONCERN, I AM WRITING TO YOU ABOUT A TWO SERIOUS SAFETY ISSUES WITH MY 2000 JEEP GRAND CHEROKEE. FIRST, THE DOOR LOCKS ARE ALL STARTING TO FAIL. WITHOUT WARNING THEY FAIL TO OPERATE AND YOU CAN NOT UNLOCK THEM. THIS IS A SERIOUS SAFETY ISSUE IF A RESCUE WORKER CAN NOT GET INTO MY VEHICLE TO RESCUE MY CHILDREN. SECOND THE REAR BRAKE LIGHTS CONTINUE TO FAIL INTERMEDIATELY. THIS COULD CAUSE A GRAVE ACCIDENT KILLING ME OR MY CHILDREN IN MY VEHICLE. I HAVE TALK TO TWENTY TO THIRTY JEEP OWNERS OF THIS SAME MODEL AND APPROXIMATE YEAR AND THEY ALL HAVE THE SAME PROBLEMS. YOU HAVE TO GO TO THIS WEB SITE; P://WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_33943_4.HTML . THIS SITE LISTS OVER 700 COMPLAINTS, MOST OF THEM WITH THE DOOR LOCKS AND BRAKE LIGHT. THESE PARTS ARE OBVIOUSLY DEFECTIVE TO HAVE SUCH A NATIONWIDE OUTCRY. PLEASE INVESTIGATE THESE PROBLEMS AND CHRYSLER RECALL ALL AFFECTED VEHICLES. THANK YOU FOR YOUR ATTENTION. *AK
HAZING ON INSIDE OF LENSE ON HEADLAMP ASSEMBLY. SEALED UNIT. BOTH SIDES.*AK
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. WITHOUT WARNING, THE DRIVER'S SEAT CAME OFF TRACK. THE SEAT FRAME DETACHED FROM THE TRACK AND RIPPED A PIECE OF METAL UNDERNEATH THE SEAT. THE FAILURE WAS NOT CAUSED BY ANY FORCEFUL ACTION. THE CONTACT STATED THAT CHRYSLER WILL NOT TAKE ANY RESPONSIBILITY FOR THE REPAIR COSTS. THE CURRENT MILEAGE IS 92,000 AND FAILURE MILEAGE WAS 90,000. UPDATED 08/08/07. *JB
BLEND DOORS ON THE 2000 JEEP GRAND CHEROKEE CLIMATE SYSTEM WERE BROKEN AT THE TIME OF PURCHASE, DEALER WOULD NOT WARRANTY ITEMS, CLAIMING IT WAS AN ISOLATED PROBLEM AND NOT AN ONGOING PROBLEM WITH GRAND CHEROKEES, AND QUOTED ME $1200 TO REPAIR THEM ,AND TO EXPECT THEM TO GO ROUGHLY EVERY 2-3 YEARS. IT SEEEMED TO ME LIKE A MANUFACTURING ISSUE AND CUSTOMER'S SHOULD NOT BE LIABLE FOR COVERING IT. APPARENTLY IT AFFECTED 1999-2004 MODELS, SO IT WAS A RECENT MODEL. *AK
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE SEAT SHOOK WHEN THE CONTACT ENTERED THE VEHICLE. WHILE DRIVING 2 MPH, THE SEAT LOOSENED AND DETACHED FROM THE VEHICLE. THE DEALER STATED THAT THE STEEL STRUCTURE HAD TORN. THE CURRENT MILEAGE IS 143,622 AND FAILURE MILEAGE WAS 143,220. UPDATED 02-01-08. *KB THE CONSUMER STATED THE SEAT FRAME FAILED WHICH CASUED THE SEAT TO SEPARATE WHILE THE VEHICLE WAS MOVING. UPDATED
SINCE I PURCHASED MY VEHICLE IN 2002 I HAD SEVERAL PROBLEMS WITH THE ELECTRICAL SYSTEM. MORE THAN ONCE HAS THE BRAKE/TAIL/HEADLIGHTS WENT OUT, RESULTING IN EITHER GOING TO THE DEALERSHIP OR REPLACING BULBS. AT LEAST TWICE HAVE I NOTICED THE EXTERNAL LIGHTS COME ON AND OFF EITHER WHILE THE CAR WA SON OR OFF.*AK
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE COMPUTER MODULE FAILED, WHICH CAUSED THE AIR CONDITIONER, FUEL GAUGES, INTERIOR LIGHTING, TRANSMISSION, POWER LOCKS, AND POWER WINDOWS TO FAIL. THE DEALER STATED THAT THEY CHANGED THE MODULE THREE TO FOUR TIMES, BUT THE FAILURE STILL CONTINUES. THE DEALER STATED THAT THE FAILURE IS A PART OF THE VEHICLE'S HISTORY. THE CURRENT MILEAGE IS 83,000 AND FAILURE MILEAGE WAS 75,000. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR
UNABLE TO CONTROL DIRECTION OF HEAT/COOL TO VENTS. DEALER DIAGNOSED BLOWER AIR DOOR FAILURE . REPLACEMENT WAS OVER $800. I DO NOT HAVE THE OLD PARTS. *AK
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE VEHICLE ACCELERATES BY ITSELF AND MAKES A STRANGE NOISE IN THE TRANSMISSION BOX. THE VEHICLE HAS BEEN IN AND OUT OF THE SHOP SINCE THE DATE OF PURCHASE, WITH REPAIR COSTS EXCEEDING $4,000. THE DEALER STATED THAT EVEN THOUGH THERE ARE RECALLS, HER VIN IS NOT INCLUDED. THE DEALER CHANGED HER FUEL INJECTOR SYSTEM, WHICH CAUSED HER TO BE INVOLVED IN A CRASH AND ALSO RECEIVE SPEEDING TICKETS. WHILE DRIVING 60 MPH, THE VEHICLE SHUT OFF ON THE FREEWAY AND ALMOST CAUSED ANOTHER VEHICLE TO RUN OVER HER. THE CONTACT STATED THAT IT TAKES APPROXIMATELY FIFTEEN MINUTES TO START THE VEHICLE. SHE TOOK IT BACK TO THE DEALER AFTER THE MOST RECENT FAILURE AND THEY STATED THAT SHE WOULD NEED ANOTHER FUEL PUMP. SHE CALLED DAIMLER CHRYSLER WHO STATED THAT SHE NEEDED TO TAKE HER VEHICLE BACK TO THE DEALER. CHRYSLER STATED THAT THEY WOULD REPLACE THE PARTS OF HER VEHICLE AT NO COST. WHEN SHE TOOK HER VEHICLE BACK TO THE DEALER, THEY STATED THAT THE REPRESENTATIVE FROM CHRYSLER GAVE HER THE WRONG INFORMATION AND THAT HER VEHICLE WAS OUT OF WARRANTY. THE CONTACT STATED THAT HER VEHICLE HAS NOT BEEN DRIVEN SINCE DUE TO THE PREVIOUS CRASH AND FAILURES. THE DEALER AND THE CONTACT HAVE ALL OF THE REPAIR DOCUMENTATION. A POLICE REPORT WAS FILED FOR THE SPEEDING TICKETS. THE CURRENT MILEAGE IS 99,000 AND FAILURE MILEAGE WAS 30,000.
BRAKE LIGHTS NOT WORKING ON JEEP GRAND CHEROKEE, HAVE NOTICED THIS ON OTHER JEEP'S FROM 1999 TO 2001 AND FROM RESEARCH ON THE INTERNET. *AK
NOTICED TRUCK RUNNING HOT WHEN SITTING IDLE. TOOK VEHICLE TO DEALERSHIP, AND THEY ADVISED HIM OF A FAULTY COOLING FAN MODULE. REPLACED COOLING FAN MODULE, AND ONE MONTH LATER TRUCK RAN HOT AGAIN AND WAS LEAKING. TRUCK CUT OFF WHILE DRIVING. TRUCK DID NOT FALL UNDER CURRENT RECALL FOR COOLING FAN MODULES. WOULD LIKE TO REQUEST A FULL REFUND FROM MANUFACTURER. *AK
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE HAS TO DEPRESS THE BRAKE PEDAL DOWN TO THE FLOOR IN ORDER TO STOP THE VEHICLE. SHE REPLACED THE BRAKES AND CYLINDERS ON THREE DIFFERENT OCCASIONS DUE TO SQUEAKING NOISES AND THE INCREASE IN STOPPING DISTANCE. THE CONTACT EXPERIENCED THE SQUEAKING AND SCREECHING NOISES WHILE DRIVING 25 MPH AND GREATER. THE MOST RECENT FAILURE OCCURRED ON MAY 16, 2007. THE VIN, PURCHASE DATE, AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT MILEAGE IS 112,000 AND FAILURE MILEAGE WAS 30,000.
AIR CONDITIONER (A/C) BLOWING COLD AIR OUT OF ONE SIDE. *AK
THE RESISTOR THAT ALLOWED THE BLOWER MOTOR TO WORK THE AIR CONDITIONER /HEATER MELTED THE WIRING HARNESS AND THE RESISTOR ITSELF, WHICH AT ANYTIME COULD CAUSE A FIRE ON THE PASSENGER'S SIDE OF THE VEHICLE. THIS MEANT THERE WAS NO AIR CONDITIONING OR HEAT FOR THE AUTOMOBILE NOR DEFROSTER SYSTEM. THE COMPANY WAS ON A BACK ORDER FROM WHAT I WAS TOLD BY 1400 PARTS. THE JUNK YARDS DID NOT HAVE THIS RESISTOR, AND AFTER $180 AT NAPA I WAS ABLE TO GET ONE, AND THAT WAS HARD TO FIND ,AND I DIDN'T KNOW HOW LONG THIS ONE WILL LAST. AFTER RECEIVING THE PART THE BOX CONTAINED A HARNESS AND RESISTOR, THE HARNESS HAD ABOUT 10 PLUGGING TO WHERE I BELIEVE I WILL HAVE TO TEAR THE WHOLE DASHBOARD APART JUST TO CONNECT THIS HARNESS. I BELIEVE THIS SHOULD BE A RECALL FOR A FIRE HAZARD. AND TELL ME WHY CHRYSLER ISN'T SELLING THIS PART.*AK
BLEND DOOR FAILURE ON 2000 JEEP GRAND CHEROKEE. CLIMATE CONTROLS NO LONGER WORK, INCLUDING DEFROST/DEFOG VENTS, CAUSING DANGEROUS SITUATIONS. *AK
TL- CALLER OWNS A 2000 JEEP CHEROKEE. CURRENT MILEAGE IS 71000. FAILURE MILEAGE IS 68000. WHILE DRIVING 40MPH CALLER NOTICED TEMEPERATURE GAUGE AND PULLED OVER AND TRIED TO CORRECT THE PROBLEM BY ADDING COOLANT TO RADIATOR. VEHICLE COOLED OFF AND HE PUT A NEW HEAD ON THE ENGINE A WEEK LATER. THE VEHICLE IS STILL RUNNING HOT. KTF THE CONSUMER STATED THE EXHAUST HEADER IS TOO CLOSE TO THE ENGINE BLOCK OIL PAN CAUSING OVERHEATING. UPDATED 06/08/07. *JB
2000 JEEP GRAND CHEROKEE AIR CONDITIONING EVAPORATOR FAILURE WITH FREON LEAKING INTO VEHICLE. FREON DISPLACED OXYGEN AND CAUSED THE DRIVER TO BECOME DROWSY. *AK
I PURCHASED A 2000 JEEP GRAND CHEROKEE IN 2005 FROM A USED CAR DEALER IN ALBUQUERQUE. AT THAT TIME NO RECALLS OR REPAIRS OF ANY SAFETY RELATED DEFECTS WERE REVEALED TO ME. I RECEIVED A RECALL IN NOVENBER 2006 FOR COOLING FAN THAT I HAD ALREADY HAD DONE . DAIMLER/CHRYSLER REIMBURSED ME FOR SOME OF THE REPAIRS DONE. ON 4-17-07 I WAS NORTH BOUND ON UNSER APPROACHING LADERA, TRAFFIC WAS STOPPED AT THE RED LIGHT. I WAS TRAVELING THE SPEED LIMIT WHICH WAS POSTED AT 35 MPH. I PRESSED ON THE BRAKE PEDAL TO BEGIN SLOWING DOWN AND NOTHING HAPPENED. I THEN SLAMMED MY FOOT DOWN ON THE PEDAL IT WENT TO THE FLOOR AND I REAR ENDED A LARGE PICKUP AT THE INTERSECTION. THE AIR BAGS DID NOT DEPLOY, AND I DID NOT THINK THE SEAT BELT ENGAGED UNTILL I HIT THE STEERING WHEEL WITH MY STERNUM. MY INJURIES WERE MINOR, AND I ELT THE INJURIES OF THE PERSON I HIT WERE ALSO MINOR. THE REASON I BELIEVED THISWAS SO BECAUSE I WAS KNOCKED UNCONSICIENCE. AFTER SOME ADVICE FROM AN ATTOURNEY I CHECKED ONLINE FOR ANY SAFTY RELATED RECALLS ON THE VEHICLE. I WAS NOT SURPRISED TO FIND MANY. RECALL # 200002004 WAS A SEAT BELT RECALL, RECALL # 20060313 WAS A BRAKE SYSTEM RECALL, AND RECALL # 19991202 WAS A AIR BAG RECALL. THERE WERE MANY MORE I AM SURE YOU WERE AWARE OFF. MY CONCERN WAS FOR ANYBODY ELSE THATWAS DRIVING ONE OF THESE VEHICLES WITH THEIR FAMILIES IN THE CAR. IF MY WIFE OR DAUGHTER HAD BEEN IN THE VEHICLE WITH ME I AM SURE THEIR INJURIES WOULD HAVE BEEN MORE SEVERE. PLEASE LOOK INTO THIS VEHICLE, IT WAS NOT SAFE. *AK
AT THE TIME I WAS EXPERIENCING PROBLEMS FROM WARPED ROTORS WHICH CAUSED CAR AND STEERING WHEEL TO SHAKE VIOLENTLY ESPECIALLY WHEN EXITING OFF FREEWAY. MY ENGINE LIGHT WOULD COME ON INTERMITTENTLY. I WAS TOLD "THE TECH COULD NOT VERIFY AT THIS TIME. TECH TURNED OFF LIGHT". CAR WAS UNDER WARRANTY, 17,747 MILES AND TWO YEARS OLD. FIVE YEARS LATER, 58,968 MILES AND NO WARRANTY I HAVE ENGINE LIGHT ON AND TOLD," TORQUE CONVERTER FAULTY REQUIRES TRANSMISSION REMOVAL AFTER RUNNING SYSTEM SCAN". *JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH THE VEHICLE BEGAN TO IDLE ABNORMALLY. APPROXIMATELY 10 MINUTES LATER THE VEHICLE SHUT OFF AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO A MECHANIC, WHO STATED THAT THE COMPRESSION RING WAS BUSTED ,AND THE HEAD GASKET, INTAKE/OUTTAKE MANIFOLD GASKET, AND WATER PUMP NEEDED TO BE REPAIRED. THE FAILURE CONTINUED TO OCCUR. THE CONTACT RECEIVED RECALL # 06V199000 CONCERNING ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, AND STATED THAT THE MANUFACTURER SHOULD PAY FOR THE ENGINE DAMAGE. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE ENGINE. THE CURRENT MILEAGE IS 14,900, AND THE FAILURE MILEAGE WAS UNKNOWN. *AK THE CONSUMER STATED IN THE RECALL LETTER THAT THIS PART (LBG4F250)MAY CAUSE RADIATOR AND OR ENGINE TO OVERHEAT. UPDATED 06/08/07 *TR
AIR CONDITIONER/HEATER BLOWER DOES NOT WORK. SEEMS TO BE THE SAME BLENDER DOOR PROBLEM AS HUNDREDS OF OTHER PEOPLE ON THIS WEBSITE HAVE: HTTP://WWW.TOPIX.NET/FORUM/AUTOS/JEEP-GRAND-CHEROKEE/TSERAT48371ICOB68/P3. *JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. ON APRIL 12, 2007 THE VEHICLE BEGAN SMOKING UNDER THE HOOD AND PROCEEDED TO CATCH ON FIRE WHILE BEING WARMED UP. THE FRONT END OF THE VEHICLE WAS DESTROYED. THE CONTACT CAN RETRIEVE A POLICE AND FIRE REPORT. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. *AK
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE EXTERIOR, TAILGATE AND BRAKE LIGHT BULBS WERE INOPERABLE AND MUST BE REPLACED FREQUENTLY. THE DEALER STATED THAT THERE WERE FREQUENT TAIL LIGHT FAILURES WITH THIS MAKE AND MODEL JEEP. ON APRIL 15, 2007 THE TAIL GATE BULB LIGHT ASSEMBLY WAS REPLACED. HOWEVER, ITWAS CURRENTLY INOPERABLE. THE CURRENT AND FAILURE MILEAGE WERE 163,000. *AK
TODAY WHILE DRIVING THE 2000 JEEP GRAND CHEROKEE LIMITED THE HEATER STOPPED SENDING WARM AIR TO THE PASSENGER SIDE DEFROSTER AND HEAT OUTLETS, HAS DUAL ZONE CONTROLS. I SUSPECTED IT WAS A PROBLEM WITH THEGATESWHICH CONTROL THE AMOUNT OF WARM AIR TO ENTER THE PASSENGER CABIN. UPON RESEARCHING THE PROBLEM ON THE INTERNET IT APPEARED THIS WAS AN IDENTIFIED DEFECT AFFECTING MANY JEEP GRAND CHEROKEE OWNERS. THE PROBLEM WAS APPARENTLY NOT CORRECTABLE WITHOUT REPLACING THE GATES"AND ACTUATORS. I CALLED THE LOCAL DEALERSHIP, AND THEY ACKNOWLEDGE DIT IS A KNOWN PROBLEM , AND HAVE RECEIVED A TECHNICAL SERVICE BULLETIN ON THE ISSUE. ESTIMATED REPAIR COST WAS $1100 PLUS. IN MY OPINION MANUFACTURING DEFECTS SHOULD BE COVERED THROUGH A RECALL AND AT NO EXPENSE TO THE OWNER. *AK
TL*- THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE WITH A CURRENT ODOMETER READING OF 106,000 MILES. THE CONTACT STATED THAT WHILE DRIVING UNDER NORMAL CONDITIONS IN REVERSE THE PASSENGER'S SIDE LOWER BALL JOINT FAILED. THE VEHICLE WAS TOWED TO THE DEALER, BYDEN MOTORS, AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 102,000.*AK THE TIE ROD WAS BAD. UPDATED 04/12/07. *JB
AFTER CRACKLING A WEIRD AIR ISSUES IN MY JEEP THE CLIMATE CONTROL SUDDENLY STOPPED FUNCTIONING CORRECTLY ALL TOGETHER. THISWAS GOING TO COST ME ROUGHLY $1,200 TO REPAIR, AND I READ ON THE INTERNET THAT THERE WAS MORE THAN ONE INCIDENT. AFTER 52,000 MILES SOMETHING CALLED A BLEND DOOR EFFECT TOOK PLACE. IF I KNEW THIS BEFORE I BOUGHT MY JEEP I WOULD HAVE AVOIDED IT LIKE THE PLAGUE.*AK
THE BLOWER MOTOR ON MY JEEP GRAND CHEROKEE LIMITED FAILED DUE TO A PROBLEM WITH DOORS IN THE HEATING/COOLING SYSTEM. THE REPAIR WILL COST $ 900 - 1,200.00 TO REPAIR. THERE WAS HEAT. THERE WAS COOLING. THERE WAS NO BLOWING TO SEND THAT AIR INTO THE VEHICLE COMPARTMENT. DEFROSTING OF WINDOWS WAS SLOW.THE CONDENSATION EVAPORATED ONLY AFTER THE AIR MOVED ITSELF. I CAN ONLY SWITCH TO "DEFROST", A MINIMAL ASSIST IN THE PROCESS. MY HUSBANDWAS UNWILLING TO DRIVE OR BE A PASSENGER IN THIS VEHICLE DUE TO THE DANGER CAUSED BY THE DEFROSTING PROBLEM (WE HAVE A HOME IN MN AND I WILL BE MOVING THERE SOON) OR DURING THE EXTREMES OF TEMPERATURE DURING WINTER AND SUMMER. THERE WAS A WEBSITE WITH A LONG LIST OF PEOPLE WITH THE SAME CLAIM. *AK
I HAVE A 2000 JEEP GRAND CHEROKEE. SINCE JULY 2004, THERE HAS BEEN PROBLEMS WITH THE POWER DOOR LOCK SOLENOIDS, ONE AFTER THE OTHER. AS OF THIS REPORTING, I HAVE HAD TO HAVE ALL THE POWER LOCK SOLENOIDS REPLACED, INCLUDING THE BACK HATCH WHICH WAS REPLACED THE MONDAY PRIOR TO THIS WRITING. THE PROBLEMS STARTED WITH THE REAR DOOR SOLENOIDS, LEFT DOOR FIRST, THEN THE RIGHT. PROBLEMS WERE SIGNIFICANT ENOUGH WITH THE REAR DOORS THAT THEY COULD NOT BE OPENED FROM THE OUTSIDE AFTER THEY FAILED - ONLY FROM THE INSIDE BY MANUALLY UNLOCKING THE DOOR (THE OUTSIDE DOES NOT HAVE A KEY SLOT). I HAVE INCURRED ALMOST $2,000 IN REPAIR COSTS OVER THE LAST 30 MONTHS REPLACING THE MECHANISMS. THE SAME REPAIR SHOP REPLACED ALL FIVE UNITS, AND ALL FIVE REPLACEMENTS ARE CURRENTLY FUNCTIONING. THEY FURNISHED ME THIS WEBSITE TO CONTACT DUE TO THE TROUBLE THAT I HAVE SEEN.*AK
I OWN A 2000 JEEP GRAND CHEROKEE LIMITED WITH 116,000 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD, (2) NO DEFROST ON PASSENGER SIDE OF WINDSHIELD, (3) FOGGING OF FRONT PASSENGER WINDOWS AND WINDSHIELD,(4) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (5) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY THE WINDSHEILD AND FRONT WINDOWS DO NOT DEFOG, AND NO HEAT IS PROVIDED FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A BLEND DOOR ASSEMBLY IS REQUIRED AT A COST OF APPROXIMATELY $1,350 INCLUSIVE OF 8 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 1999-2004 JEEP GRAND CHEROKEES.
THE CLOCKSPRING IN MY 2000 JEEP CHEROKEE FAILED. AS A RESULT OF THIS I LOST ALL FUNCTIONS IN THE STEERING WHEEL. INCLUDING A OPERABLE AIRBAG AND HORN.
I HAVE A 2000 GRAND CHEROKEE JEEP LIMITED THAT I PURCHASED NEW. IT WAS FAIRLY OK UNTIL 2003 AT ABOUT 60K MILES. THAT'S WHEN THE RADIATOR STARTING LEAKING. IT WAS REPLACED IN 2003 AND ANNUALLY THEREAFTER (5 REPLACEMENTS) WITH THE LAST ONE IN MARCH 2007. ADDITIONALLY, I HAVE HAD SEVERAL WATER PUMPS PLUS REPLACING THE HEATER CORE. THE DEALER SAYS THEY CAN'T FIND THE CAUSE FOR THE RADIATORS TO CONTINUE TO BREAKDOWN EVERY YEAR WITH LESS THAN 10K AND UNDER 12 MONTHS EACH TIME. I BELIEVE THE JEEP HAS AN INHERENT FLAW IN THE COOLING SYSTEM DESIGN. CHRYSLER CONTINUES TO IGNORE THE PROBLEM AND WILL NOT PAY FOR ANY FUTURE RADIATORS WHICH ALMOST ASSUREDLY WILL BREAKDOWN AGAIN IN THE NEAR FUTURE. *JB
TL*- THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHEN THE BRAKE WAS DEPRESSED IT WILL VIBRTE AND SHIMMY. THE ROAD CONDITIONS WERE GENERALLY CLEAR. THE CONTACT STATED THAT WHILE DRIVING AT MORE THAN 40 MPH IT BECAME EXTREMELY DIFFICULT TO STOP THE VEHICLE. THE DEALERSHIP INITIALLY REPLACED THE BRAKE PADS AND SHAVED THE ROTORS. THE DEALERSHIP STATED THAT THIS WAS NORMAL BEHAVIOR FOR THE BRAKE SYSTEMS ON ALL JEEP VEHICLES. THE VEHICLE CURRENTLY HAD AN ODOMETER READING OF 64000 MILES. *AK
TL* - THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A SAFETY RECALL ON THIS VEHICLE, AND HAD THE REPAIRS MADE BEFORE THE SAFETY RECALL, AND THAT IT HAS NOW BEEN 8 WEEKS AND HE HAS NOT BEEN REIMBURSED. THE CONTACT WAS TOLD BY THE MANUFACTURER THAT HE DID NOT SEND SUFFICIENT PROOF TO BE REIMBURSED. THE CONTACT RECEIVED THE RECALL IN NOVEMBER OR DECEMBER OF 2006, BUT HAD ALREADY MADE THE REPAIR SABOUT AUGUST 2, 2004, PRIOR TO RECEIVING THE RECALL. THE MOTOR ON THE RADIATOR FAN WOULD NOT WORK, AND IT WAS A CONSTANT PROBLEM. THE CURRENT MILEAGE WAS 102000.*AK UPDATED 04/05/07. *JB
WHILE MY SON WAS PULLING INTO A PARKING SPOT THE ACCELERATOR ON OUR 2000 JEEP GRAND CHEROKEE LTD SUDDENLY ACCELERATED. YOU CAN SEE THE SKID MARKS FROM HIM APPLYING THE BRAKES BUT IT WENT FULL THROTTLE AND TOOK IT INTO A CONCRETE WALL. THE JEEP HAS BEEN TOTALED. I HAVE BEEN FINDING A LOT ON THE INTERNET NOW THAT SHOWS THIS HAS BEEN HAPPENING TO THE JEEPS FOR SOME TIME. I HAVE FILED A COMPLAINT WITH CHRYSLER - HAVE BEEN TRANSFERRED TO SEVERAL DIFFERENT DEPARTMENTS, AND AM STILL WAITING TO SEE IF THEY WILL ACCEPT ANY RESPONSIBILITY.*JB
TL*- THE CONTACT STATED THAT THE 2000 JEEP GRAND CHEROKEE HAD A NUMBER OF PROBLEMS. THE VEHICLE HAD PROBLEMS WITH THE BRAKE ROTORS SINCE 2005. HE HAD TO REPLACE THE ROTORS ON 2 OCCASIONS SINCE HE PURCHASED THE VEHICLE IN 2003. THE CONTACT HAD BEEN INFORMED THAT HE NEEDED TO HAVE THE ROTORS REPLACED AGAIN. ALSO, THE CONTACT HAS BEEN HAVING PROBLEMS WITH THE DRIVER'S SIDE DOOR LOCKS. WHEN HITTING THE UNLOCK REMOTE CONTROL TO UNLOCK THE DOORS THE VEHICLE DID NOT UNLOCK. ON SOME OCCASIONS WHILE IN THE VEHICLE AND TRYING TO UNLOCK THE DOORS FROM INSIDE THE DOORS DID NOT UNLOCK. A NUMBER OF TIMES HE'S HAD TO GET OUT THE VEHICLE FROM THE PASSENGER SIDE DOOR. IN ADDITION, TAIL LIGHTS ARE MALFUNCTIOED. THE SOCKET THAT HELD THE BULBS DID NOT WORK PROPERLY. HE STATED THAT HIS BRAKE LIGHTS AND HIS REVERSE LIGHTS HAVE FAILED. HE HAD TO GLUE THE PLASTIC SOCKETS TOGETHER, AND ON THE LAST TIME HE NEEDED REPAIRS FOR THE SOCKET, HE HAD TO RIG THEM UP TO WORK. FINALLY THE CONTACT HAD TO REPLACE THE BRAKE AND BACK UP LIGHTS. THE FAILURE MILEAGE WAS 80,000, AND THE CURRENT MILEAGE WAS 100,000. *AK
THE PASSENGER SIDE FRONT DOOR LOCK OF MY 2000 JEEP GRAND CHEROKEE FAILED IN SUCH A MANNER THAT THE DOOR COULD NOT BE OPENED FROM THE INSIDE OR THE OUTSIDE. THIS TURNED OUT TO BE ONLY A INCONVENIENCE FOR ME, HOWEVER IF THIS HAPPENS DURING AN EMERGENCY SOMEONE COULD BE TRAPPED INSIDE THE CAR. *JB
THE CLIMATE CONTROL SYSTEM IN MY 2000 JEEP GRAND CHEROKEE LIMITED DOES NOT FUNCTION PROPERLY MAKING VISIBILITY HARD AT TIMES. FROM THE RESEARCH I'VE DONE THIS SEEMS TO BE A LARGE PROBLEM IN THESE VEHICLES. THEY USE A BLEND DOOR SYSTEM WHICH ARE PRONE TO BREAK AND REQUIRE THOUSANDS OF DOLLARS TO REPAIR DUE TO EXTENSIVE DASH REMOVAL. *JB
HEATER OR CAR RADIO OVERHEATED AND MELTED TAPE IN RADIO. THIS WAS THE FOURTH OCCURRENCE AND NOW RADIO WILL NO LONGER PLAY TAPES OR CAN BE USED FOR XM RADIO. TALKED TO SERVICE MANAGER AT DEALERSHIP AND THIS HAS BEEN AN ONGOING PROBLEM. *NM
JEEP GRAND CHEROKEE CUSTOMER IS LOOKING FOR REIMBURSEMENT FOR BRAKE PULSATION PROBLEMS**NAR**CC THE CONSUMER WROTE IN ABOUT 2 JEEPS THAT SHE OWNS. THE CONSUMER STARTED HEARING SOUNDS AT 15 THOUSANDS MILES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A SOFT PEDAL. IT WASN'T UNTIL 46,000 MILES THAT THE ROTORS HAD TO BE RESURFACED. AT 53,000 MILES THE BRAKES BEGAN PULSATING AND THE DEALER RECOMMENDED REPLACING THE ROTORS WHEN THE PADS WERE DUE FOR CHANGE, IN WHICH THE CONSUMER WAS CHARGED FOR THE INSPECTION AND ALSO STATED IT WAS A NORMAL JEEP PROBLEM. THE CONSUMERS SECOND JEEP ALSO NEEDED REAR ROTORS BECAUSE THEY WERE WARPED.(2004 JEEP GRAND CHEROKEE) *JB
DEFROSTER ON 2000 JEEP GRAND CHEROKEE ONLY BLOWS COLD AIR. ICE BUILDS UP ON WINDSHIELD REDUCING VISIBILITY. *NM
BLOWER BLEND DOOR FAILURE. *NM
TL*- THE CONTACT HAS A 2000 JEEP GRAND CHEROKEE WITH AN ODOMETER READING OF 60000 MILES. THE CONTACT STATED THAT SHE RECEIVED RECALL NOTICE (98V095000) ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN AFTER SHE HAD THE FAILURE REPAIRED. THE CONTACT SUBMITTED HER INFORMATION TO THE MANUFACTURER TO BE REIMBURSED. THE MANUFACTURER DECLINED TO PAY THE REIMBURSEMENT BECAUSE THEY CLAIM THAT IT WAS NOT FOR THE SAME REPAIR. THE CONTACT HAS THE REPAIR ORDER FROM THE MECHANIC WHO FIXED THE VEHICLE WHICH STATED THE WORK THAT WAS DONE WHICH COINCIDED WITH THE RECALL NOTICE FAILURE.
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER . *NM
BLEND MOTOR FAILURE ............ HAVE NO HEAT , ONLY A/C ......... DEALER WANTS 700.00 TO REPAIR ......... MOTOR IS ONLY 70.00 ........... HIGHWAY ROBBERY .................. *JB
HEATER BLOWS ONLY COLD AIR ON THE PASSENGER SIDE NO MATTER THE TEMPERATURE SETTING. *NM
2000 JEEP GRAND CHEROKEE, THIS IS THE THIRD OCCURANCE THAT MY HEATING/COOLING SYSTEM HAS FAILED SINCE I PURCHASED MY JEEP IN AUGUST OF 1999. THE LATEST PROBLEM IS THE BLEND DOORS AND RECIRCULATION DOORS. THE DEALER COST TO FIX WAS ABOUT $900.00. AFTER SEVEN YEARS I WOULD THINK THAT CHRYSLER COULD MAKE A HEATING/COOLING SYSTEM THAT WOULD NOT BREAK EVERY 2.5YEARS. *NM
MY FAN MODULE IN MY 2000 JEEP GRAND CHEROKEE WHICH IS NOT CURRENTLY UNDER RECALL (DUE TO THE ENGINE SIZE) CAME APART WHILE VEHICLE WAS ON, CAUSING DAMAGE TO THE RADIATOR AND OTHER PARTS IN THE ENGINE. *NM
MY VENTILATION SYSTEM IS IN THE PROCESS OF FAILING. I HAVE A LOUD CREATING SOUND COMING FROM UNDERSIDE MY DASH. WHEN I TURN ON THE SYSTEM, IT DOESN'T ALWAYS HEAT/COOL THE WAY IT IS SUPPOSED TO. SOMETIMES THE HEAT COMES ON, SOMETIMES THE COOL COMES ON WHEN THE OTHER IS CHOSEN. SOMETIMES IF IT'S SUPPOSED TO BE ON THE FLOOR ITS ON THE DEFROSTER. ALSO, THE DRIVERS SIDE SEAT HEATER ACTS UP BUT MOSTLY IT DOESN'T WORK.
2000 JEEP CHEROKEE WITH RADIATOR FAN PROBLEMS**CC THE CONSUMER HAD THE FAN RELAY REPLACED 3 TIMES BEFORE HE RECEIVED A RECALL NOTICE. THE CONSUMER SENT ALL THE PAPERWORK TO THE MANUFACTURER PROVING THAT THE FAN HAD BEEN REPLACED, ONLY TO BE DENIED REIMBURSEMENT. THE MANUFACTURER TOLD THE CONSUMER THE FAN BLADES WERE NOT BROKEN. *JB
2000 JEEP GRAND CHEROKEE WITH A RECALL ON RADIATOR FAN CUSTOMER HAD WORK DONE A COUPLE MONTHS EARLIER AND HAS QUESTIONS ABOUT PARTS THAT WERE USED**NAR**CC THE RADIATOR FAN IN THE CONSUMER'S VEHICLE DISINTEGRATED PRIOR TO RECEIVING THE RECALL NOTICE. A NEW FAN WAS INSTALLED APPROX 30 MONTHS AGO. THE CONSUMER IS QUESTIONING WHETHER OR NOT THE FAN WHICH WAS REPLACED 30 MONTHS AGO, AS A REPAIR PART, SHOULD ALSO BE REPLACED WITH THE PART CURRENT BEING RECOMMENDED. *NM
TL *- THE CONTACT OWNSA 2000 JEEP CHEROKEE. THE CONTACT STATED THAT HE MADE REPAIRS TO THE VEHICLE AND THEN HE RECEIVED A SAFETY RECALL. THE CONTACT SENT THE MANUFACTURER THE REQUIRED INFORMATION AND WAS DENIED THE REIMBURSEMENT. *AK
2000 JEEP GRAND CHEROKEE SAFETY RECALL F25 ELECTRIC RADIATOR FAN**NAR**CC SECOND LETTER RECEIVED 01/22/2007**CC THE CONSUMER RADIATOR FAN FAILED PRIOR TO RECALL NOTIFICATION. THE CONSUMER IS REQUESTING REIMBURSEMENT FROM THE MANUFACTURER FOR THE REPAIRS. *NM
DUE TO PULSING OF THE BRAKE PEDAL AND VIBRATION IN THE STEERING WHEEL THE DEALER TURNED THE ROTORS AND REPLACED THE PADS AROUND 20,000 MILES (WE PAID THE BILL). THE ROTORS AND PADS WERE REPLACED AGAIN AROUND 40,000 MILES BY AN INDEPENDENT MECHANIC. ON A TRIP TO THE STORE THE RIGHT FRONT CALIPER WOULD NOT TOTALLY RELEASE PULLING HARD TO THE RIGHT AND HEATING THE ROTOR / PADS TO THE POINT OF SMOKING. THE RIGHT FRONT ALUMINUM WHEEL RIM WAS TOO HOT TO TOUCH; THE CALIPER AND ROTOR WERE REPLACED WHICH REMEDIED THE PROBLEM. *JB
9/12/06 - HAD ELECTRIC FAN MOTOR ASSEMBLY REPLACED WHILE TRAVELING BY MCGEE TIRE STORES IN TALLAHASSEE, FL FOR $535. 9/15/06 - RECEIVED RECALL NOTICE F25 FROM DAIMLER CHRYSLER FOR SAME AS REPAIR. 01/02/07 - INSPECTED BY DAYTON ANDREWS DAIMLER CHRYSLER TO VERIFY WORK WAS COMPLETED. SENT ORIGINAL REPAIR RECEIPT, DAYTON ANDREWS LETTER AND RECALL NOTICE WITH LETTER TO DAIMLER CHRYSLER REQUESTING REIMBURSEMENT FOR REPAIRS. 01/16/06 - RECEIVED A CALL FROM "RANDI" AT DAIMLER CHRYSLER STATING THAT SHE REVIEVED OUR PAPERWORK AND DETERMINED WE WERE NOT ENTITLED TO REIMBURSEMENT BECAUSE WE CHOSE NOT TO HAVE JEEP PERFORM THE WORK. SHE REFUSED TO LET ME SPEAK WITH HER SUPERVISOR AND STATED THAT SHE WAS "EMPOWERED BY DAIMLER CHRYSLER TO MAKE THIS DECISION NOT TO REIMBURSE." THE RECEIPT OF THE RECALL NOTICE OCCURRED DIRECTLY FOLLOWING US HAVING TO HAVE THIS WORK DONE WHILE TRAVELING TO TALLAHASSEE, SEVERAL HUNDRED MILES FROM HOME AND STRANDED WITHOUT A WORKING VEHICLE. WHILE WE WERE HAVING THIS WORK PERFORMED, WE WERE UNAWARE OF THIS RECALL AS WE HAD NOT YET RECEIVED THE NOTIFICATION. HOW DO WE APPEAL TO DAIMLER CHRYSLER TO RECONSIDER THIS CLAIM? I HAVE SOFT COPIES OF ALL DOCUMENTS, IN CASE "RANDI" CHOOSES NOT TO RETURN MY ORIGINAL DOCUMENTS, WHICH I CAN PRODUCE UPON REQUEST. THANK YOU FOR YOUR HELP.
TL* - WHILE CHANGING THE TIRE ON HER 2000 JEEP GRAND CHEROKEE, THE JACK WAS NOT FUNCTIONING PROPERLY. THE JACK WOULD ONLY GO UP TO A CERTAIN HEIGHT, BUT NOT ENOUGH TO RAISE THE VEHICLE ENOUGH TO CHANGE THE TIRE. THE CONTACT COULDN'T PROVIDE A PART NUMBER OR SERIAL NUMBER FOR JACK. *JB UPDATED 03/07/07*JB
ON JAN. 10, 2007, I WAS IN A HEAD-ON COLLISION AND MY AIR BAGS DID NOT DEPLOY. THE WHOLE FRONT END OF MY JEEP WAS SMASHED AND I HAVE TO GET A WHOLE NEW FRONT CLIP FOR IT. ALSO, THE BRAKES WENT ALL THE WAY TO THE FLOOR AND DIDN'T SEEM TO WORK PROPERLY. I AM VERY UPSET ABOUT THESE ISSUES AND WOULD LIKE TO KNOW WHY THE AIR BAGS WOULD NOT DEPLOY IN THIS TYPE OF COLLISION. *NM
TL* - THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE THAT WAS INVOLVED IN NHTSA RECALL CAMPAIGN ID NUMBER: 06V199000. CONCERNING ENGINE COOLING SYSTEM. ON 10/16/06 CONTACT CALLED A LOCAL DEALERSHIP, AND THEY STATED THAT THEY DIDN'T HAVE THE PARTS, AND IT COULD NOT MAKE THE REPAIRS UNTIL AFTER 1/1/07. ON 01/03/06, THE CONTACT NOTICED COOLANT LEAKING UNDER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP ,AND WHO IS REPAIRING THE VEHICLE FOR THE RECALL, BUT THAT VEHICLE IS MISFIRED. IN ORDER FOR THE DEALERSHIP TO FIND OUT WHATWAS WRONG WITH VEHICLE THEY WILL NEED TO CHARGE THE CONTACT AN EXTRA FEE. THE CONTACT STATED THAT HE MAINTAINED THE VEHICLE WELL , AND THAT THE VEHICLE HASN'T HAD ANY PROBLEMS WITH MISFIRING BEFORE. *AK
TL* - THE CONTACT STATED THAT SHE RECEIVED RECALL 06V199000 ON 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING THE RADIATOR OVERHEATED. SHE IMMEDIATELY TOOK THE VEHICLE TO A MECHANIC AT HITECH AUTO MOTIVE WHERE THE ELECTRIC RADIATOR FAN WAS REPLACED. AFTER REPLACING THE RADIATOR ELECTRIC FAN, THE CONTACT WENT TO DAIMLER CHRYSLER TO BE REIMBURSED, AND THEY TOLD HER THAT BECAUSE THE RADIATOR FAN HAD NOT FRACTURED OR SEPARATED THAT THEY WERE NOT RESPONSIBLE FOR THE COST OF THE REPAIR. THE CONTACT WOULD LIKE TO BE REIMBURSED FOR THE SAFETY RECALL REPAIR WORK THAT SHE PAID FOR. *AK
TL*- THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. HE RECEIVED RECALL 06V199000 FOR ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN. THE CONTACT STATED THAT IT HAS BEEN ABOUT FIVE MONTHS AND THE DEALER HAS NOT BEEN ABLE TO FIX THE RECALL. THE DEALER TOLD HIM A MONTH AGO THAT HE WAS NEXT ON THE LIST, BUT HE HAS NOT BEEN CONTACTED YET.*AK UPDATED *JB
TL* - THE CONTACT RECEIVED A RECAL 06V199000L 0CTOBER 11, 2006. THE CONTACT STATED THAT SHE HAD THE SAME THING REPAIRED ON VEHICLE ON 09/13/06. THE CONTACT STATED THAT THE FAN TORE TO PIECES, AND TORE A HOLE IN THE RADIATOR. BOTH THE FAN AND THE RADIATOR HAD TO BE REPLACED. THE WEATHER NOR THE ROAD CONDITIONS WERE A FACTOR IN THE FAILURE. THE CONTACT STATED THAT SHE WAS PULLING INTO A PARKING SPACE WHEN SHE HEARD A NOISE, SHE TURNED HER CAR OFF, AND THEN TURNED IT ON AGAIN AND IT WAS MAKING SO MUCH NOISE THAT SHE TOOK IT TO BE INSPECTED. SHE RECEIVED THE SAFETY RECALL AFTER THE REPAIRS HAD BEEN MADE ,AND SHE WOULD LIKE TO BE REIMBURSED. THE CONTACT HAS BEEN CALLING AND CALLING THE DEALER AND NO ONE ANSWERED THE TELEPHONE. *AK
THE BLEND AND RECIRCULATION DOOR ASSEMBLY IN MY 2000 JEEP GRAND CHEROKEE LIMITED FAILED. THIS LEADS TO A LOSS OF HEAT AND DEFROSTER. I LIVE IN MINNESOTA SO WITH NO DEFROSTER THIS IS A HUGE SAFETY HAZARD. MY WINDOWS WON'T DEFROST AND WILL SUDDENLY FOG UP WITHOUT WARNING. I CAN SUDDENLY LOSE ALL VISIBILITY. *JB
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *JB
SAFETY RECALL F-25 ELECTRIC RADIATOR FAN**CC OCTOBER 05 THE ELECTRIC FAN IN THE CONSUMER 'S 2000 JEEP CHEROKEE BROKE AND PUNCTURED AN HOLE IN THE VEHICLE'S RADIATOR. NOVEMBER 06 THE CONSUMER RECEIVED RECALL NOTICE FOR THE ELECTRIC FAN. THE CONSUMER CONTACTED THE MANUFACTURER AND INFORMED THEM THAT THE FAN HAD ALREADY BEEN REPLACED. THE MANUFACTURER AGREED TO REIMBURSE THE CONSUMER FOR THE REPAIR COST, BUT REFUSED TO REIMBURSE HIM FOR TOWING COST, RENTAL CAR, AND MISSED WORK. *NM
THE ORIGINAL FAN ON OUR 2000 JEEP GRAND CHEROKEE EXPLODE ON US WHILE ON THE ROAD, BROKE INTO MANY PIECES AND DAMAGED THE SHROUD. WE BOUGHT AN AFTER MARKET FAN TO FIX THE PROBLEM. END OF JUNE 2006 WE TOOK IT TO ALLEN SAMUELS CHRYSLER JEEP DEALER TO HAVE IT PERMANENTLY FIXED SINCE IT ACTED LIKE THERE WAS STILL A PROBLEM. WE PAID ALMOST $1000. RIGHT BEFORE THANKSGIVING WE GOT A RECALL NOTICE IN THE MAIL FROM CHRYSLER ON THE FAN BEING RECALLED AND FOR THE PEOPLE THAT ALREADY HAD THE PROBLEM FIXED TO SEND IN THE ORIGINAL RECEIPT FOR REIMBURSEMENT. SO WE DID MAIL IT ALL IN AND WE GOT A PHONE CALL FROM CHRYSLER DENYING THE CLAIM SINCE HANS AT ALLEN SAMUELS CHRYSLER JEEP TOLD THEM THE PROBLEM WAS CAUSED BY THE AFTER MARKET FAN. SO I CALLED HANS TO ASK HIM WHY HE TOLD CHRYSLER IT WAS CAUSED BY THE AFTER MARKET FAN IF WE ORIGINALLY CAME IN WITH THE BLOWN UP ORIGINAL FAN AND A BROKEN SHROUD AND THERMOSTAT. HE SAID IN THEIR SYSTEM IT STATES THAT THEY REPLACED THE AFTER MARKET FAN BECAUSE IT WAS NOT BLOWING ENOUGH AIR. WELL THAT IS WRONG, BUT UNFORTUNATELY HANS WAS NOT WILLING TO BE HELPFUL AND TAKE CARE OF THE MATTER. HE ALSO TOLD ME HE SPOKE WITH MY HUSBAND WHEN WE BROUGHT THE CAR IN AND TOLD HIM WE HAVE TO HAVE A NEW RADIATOR TO KEEP THE CAR FROM OVER HEATING AND HE WAS THERE WHEN THE TECHNICIAN TOLD MY HUSBAND THE SAME THING. THE PROBLEM IS, I WAS THERE TOO AND THAT IS NOT WHAT THEY TOLD US. ABOUT THE AFTER MARKET FAN, IT WAS REPLACED BECAUSE THE ORIGINAL FAN EXPLODED, IF THAT WOULD NOT HAVE HAPPENED WE WOULD HAVE NEVER NEEDED AN AFTER MARKET FAN AND WE WOULD NOT BE IN THIS SITUATION, BUT CHRYSLER AND HANS DON'T SEE IT THAT WAY. I BELIEVE IF THERE IS A RECALL ON A PART AND WE ALREADY HAD IT HAPPEN TO US AND WE PAID OUT OF POCKET WE SHOULD GET OUR MONEY BACK. WE ALSO HAD A STEEL BRACKET ON THE DRIVER SEAT BRAKE AND CHRYSLER DOES NOT SEE IT AS A SAFETY HAZARD THEREFORE THEY WILL NOT REPLACE IT. *JB
DAIMLER CHRYSLER SAFETY RECALL F25-ELECTRIC RADIATOR FAN**CC THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND AN UNKNOWN PART WAS FIXED. ABOUT A MONTH LATER WHILE ON VACATION THE VEHICLES ELECTRIC FAN BROKE AND DAMAGED THE RADIATOR. THE CONSUMER RECEIVED A RECALL FOR THIS FAILURE SEVERAL MONTHS LATER AND SUBMITTED AND INVOICE AND CREDIT CARD RECEIPT AS PROOF OF REPAIR/PAYMENT. THE CONSUMER WAS INFORMED THAT HE WOULD ONLY BE PARTIALLY REIMBURSED FOR THE REPAIRS. *NM
TL* - THE CONTACT STATED THAT WHILE DRIVING WHINING NOISE WAS HEARD UPON TURNING THE VEHICLE TO THE RIGHT AT LOW SPEEDS, NO PROBLEM AT ALL ON HIGHWAY SPEED. THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 99V312000 REGARDING THE STEERING: GEAR BOX (OTHER THAN RACK AND PINION). THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL. HOWEVER, IT WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. JRB. *AK UPDATED 01/29/07. *JB
TL* - THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO GET THE VEHICLE RESTARTED ABOUT 30 SECONDS AFTER THE INCIDENT. THE VEHICLE FAILED THREE ADDITIONAL TIMES BEFORE THE CONTACT COULD GET THE VEHICLE TO THE DEALER. THERE WERE NO WARNING SIGNS. THE DIAGNOSIS FROM THE DEALER WAS A SHORT IN THE VEHICLE'S COMPUTER. *AK
ABOUT EVERY YEAR THE TAILLIGHT/BRAKE LIGHT SOCKETS CORRODE AND THE LIGHTS QUIT FUNCTIONING. CLEANING THEM SOLVES THE PROBLEM. WE LIVE IN PHOENIX AREA AND SO MOISTURE IS NOT A FACTOR. *JB
THE ENTIRE ELECTRICAL SYSTEM SUDDENLY FAILED. THIS HAPPENED 4 TIMES, 3 TIMERS WHILE VEHICLE AS RUNNING AND TWICE AFTER THE DEALER "FIXED" IT. *JB
TL*- THE CONTACT RECEIVED A RECALL LETTER REGARDING HER 2000 JEEP CHEROKEE REGARDING THE ELECTRIC RADIATOR FAN. THE CONTACT STATES THAT SHE HAS HAD THIS REPAIR DONE ON THE ENTIRE ELECTRIC RADIATOR FAN BACK ON JULY 27,2006. THE CONTACT STATES THAT SHE SENT A LETTER TO CHRYSLER REGARDING THIS REPAIR ORDER AND WAS TOLD THAT THEY WILL NOT REIMBURSE HER FOR HER REPAIR ON THE ENTIRE ELECTRIC RADIATOR FAN. THE CONTACT SAID THAT CHRYSLER SAID THEY WILL NOT REIMBURSE HER BECAUSE THE MOTOR WENT BAD INSTEAD OF THE BLADE, BUT IF THE BLADE HAD GONE BAD THEY WOULD HAVE REIMBURSED HER. THE CONTACT WOULD LIKE TO HAVE REIMBURSEMENT FOR THE PARTS AND LABOR BUT WOULD BE HAPPY IF CHRYSLER WOULD REIMBURSE HER FOR THE PARTS. THE CONTACT HAS A PROBLEM THAT CHRYSLER STATED THAT THEY SAID, IF THE BLADES HAD SHATTERED AND CREATED MORE DAMAGE TO THE MOTOR REIMBURSEMENT WOULD BE IN ORDER. THE CONTACT HAS PROVIDED THE INVOICE OF REPAIR AND THE LETTER TO DAIMLER CHRYSLER ABOUT THE REIMBURSEMENT FOR REPAIRS. UPDATE 05/04/07*TR
TL*- THIS COMPLAINT IS REGARDING NHTSA CAMPAIGN ID NUMBER : 06V199000. THE CONTACT STATES THAT SOMETIME IN THE BEGINNING OF JULY, WHILE STOPPED AT AN INTERSECTION HE HEARD A LOUD NOISE. HE PULLED OVER AND COULD SEE THAT THERE WAS ANTI-FREEZE LEAKING FROM HIS VEHICLE AND ALSO THAT HIS ELECTRIC FAN CAME APART. THE CONTACT TOOK THE VEHICLE INTO THE DEALERSHIP AND PAID FOR THE REPAIR. THE CONTACT REALIZED AFTER HIS REPAIR WAS COMPLETED THAT THERE WAS A RECALL FOR HIS VEHICLE. THE CONTACT IS LOOKING TO GET REIMBURSED FOR HIS REPAIR DONE ON HIS VEHICLE AND STATES THAT THE MANUFACTURER HASN'T GOTTEN BACK TO HIM REGARDING REIMBURSEMENT. IF ANY INVOICES FOR REPAIR ARE NEEDED CONTACT CAN PROVIDE A COPY.
1) NO SIGN OF FAILURE, JUST HAPPENED OUT OF NO WHERE 2)NO HEAT FROM PASSENGER SIDE OF VEHICLE AT ALL, NO FLOOR HEAT, NO FRONT VENT HEAT, AND MOST IMPORTANTLY, NO WINDSHIELD DEFROST HEAT, CAUSING A LOT OF FOG AND POOR VISIBILITY DURING THESE COLD MONTHS... 3)HAVE NOT DONE ANYTHING TO FIX ISSUE, COST OF REPLACEMENT PARTS AND LABOR IS $2000, DOWN TIME OF VEHICLE IS 2 DAYS TO FIX...A LOT OF WORK FOR A NOVICE LIKE MYSELF. *JB
HEATER DOES NOT WORK ON THE DRIVERS SIDE, COST TO FIX IS RIDICULOUS AND I CANNOT BELIEVE THAT SOMETHING THIS EXPENSIVE HAPPENS SO OFTEN ON THIS VEHICLE. I HAVE READ DOZENS OF ACCOUNTS FROM OTHER WJ JEEP OWNERS HAVING THIS PROBLEM! *NM
WE EXPERIENCED EXTREME PULSING AND JERKING WHILE APPLYING OUR BRAKES. THIS PROBLEM MANIFESTED AT ABOUT 10,000 MILES. WE HAD THE PROBLEM REPAIRED (DEALER SAID THE ROTORS WERE WARPED). THIS PROBLEM IS NOW OCCURRING AGING AT 20,000 MILES. THE PULSING IS EXTREME AND WE ARE NOT CONFIDENT IN THE SAFETY OF OUR BRAKES. WE ARE NOW FORCED TO PAY AGAIN TO HAVE THIS REPAIRED. JEEP ISSUED A TSB BUT NOT A RECALL - THIS IS A VERY COMMON PROBLEM AND DIRECTLY RELATES TO THE SAFETY OF THEIR VEHICLE. THEY SHOULD ISSUE A RECALL AND FIX THE PROBLEM FOR EVERYONE. A CLASS ACTION LAWSUIT HAS BEEN FILED AS THIS PROBLEM IS SO PREVALENT YET JEEP REFUSES TO TAKE RESPONSIBILITY. *JB
THE BLEND DOORS HAVE FAILED 2X. THIS IS EXTREMELY DANGEROUS AS I NO LONGER HAVE DEFROST ON THE FRONT WINDSHIELD. THIS COSTS OVER $1000 TO FIX. THE BLEND DOORS HAVE FLAPS TO CONTROL THE HOT AND COLD AIR FOR THE HVAC. MINE WAS STUCK ON COLD, AND THERE IS NO WAY TO DEFROST MY CAR. I CAN NOT AFFORD ANOTHER $1000. *NM
NO ONE WAS KILLED, POTENTIAL LOCK OUT OF VEHICLE. *NM
BLEND DOOR FAILURE, HEATER CORE FAILURE. *NM
NO HEAT FROM PASSENGER SIDE OF 2000 GRAND JEEP CHEROKEE. BLEND DOOR ISSUE. *JB
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V199000 ON THE VEHICLE REGARDING THE COOLING SYSTEM; FAN. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
THE FRONT DRIVERS SIDE SEAT BROKE AT THE BACK APPROXIMATELY JULY 2003. I HAD IT REPAIRED AND I WAS TOLD THAT THE METAL IS TOO THIN AND THAT'S WHY IT BROKE. IT BROKE AGAIN SO I TRIED TO BUY A USED SEAT FROM SEVERAL SALVAGE YARDS. THEY ALL SAID THAT THEY SELL AS FAST AS THEY COME IN DO TO THE BACKS BREAKING. *NM
WHEN THE LIGHTS ARE ON, THE BRAKE LIGHTS GO OUT WHEN THE BRAKE PEDAL IS USED. MY MECHANIC TOLD ME THE DEALERSHIP HE BOUGHT PARTS FROM TOLD HIM THIS IS A KNOWN PROBLEM WITH JEEP. *JB
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH UNDER NORMAL ROAD CONDITIONS, THE BRAKES FAILED TO WORK. THE SERVICE DEALER REPLACED THE RIGHT AND LEFT ROTORS. THE ROTORS WERE REPLACED EVERY 12,000 MILES. UPDATE 4/23/07 *TR
UNDER DASH AIR CONDITION/HEATER MODULE MELTED WIRES AND THE MODULE IT SELF. REPLACE WITH PARTS IT MELTED SECOND TIME AND DRIVER SIDE HEATER AND AIR CONDTIONER WORKS PASSENGER SIDE AIR CONDITIONER WORKS BUT NOT THE HEATER. REPLACED DAMAGED PARTS THIRD TIME WITH REPAIR KIT STILL DRIVER SIDE HEATER AIR CONDITIONER WORKS AND PASSENGER SIDE ONLY AIR CONDITIONER. I AM AFRAID IT IS A ON GOING PROBLEM AND ONE DAY IT MIGHT COUGHT FIRE. IN PAST SIX YEARS I DID NOT HAD A WORKING AIR/HEATER FOR ABOUT THREE YEARS WHEN UNDER WARANTY TOOK IT TO THE DEALER BUT THEY DID NOT FIX IT SAYIN IT WILL COST ME TOO MUCH MONEY. *JB
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH, THERE WAS A WHINING NOISE COMING FROM THE FRONT OF THE VEHICLE. SHORTLY THEREAFTER, THE HEAT GAUGE SPIKED TO 300. THE VEHICLE WAS STOPPED, AND THE ENGINE COMPARTMENT WAS INSPECTED. THE FLUID IN THE RADIATOR WAS AUDIBLY BOILING, AND THE COOLING FAN HAD CEASED TO FUNCTION. THE VEHICLE WAS THEN DRIVEN BACK TO THE RESIDENCE. THE VEHICLE WAS NOT SEEN BY A DEALER. THERE WAS A NHTSA RECALL# 06V199000, WHICH PERTAINS TO THE COOLING FAN. THE VEHICLE WAS NOT INCLUDED IN THE VEHICLE DUE TO THE VIN.
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL # 06V199000 ON THE VEHICLE REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE OPERATED AT A REDUCED SPEED, AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE FUEL INJECTORS WERE DROPPING AT DIFFERENT TIMES INSTEAD OF TOGETHER, AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT ALERTED.
ON SUNDAY SEPTEMBER 4, 2005 WHILE RETURNING FROM A 220 MILE TRIP THE RADIATOR FAN ON OUR 2000 JEEP GRAND CHEROKEE FRACTURED AND SEPARATED, CAUSING RUPTURE OF RADIATOR, COOLANT LOSS AND RAPID OVERHEATING. THE VEHICLE WAS TOWED TO FIRESTONE AUTO REPAIR WHERE THE RADIATOR, FAN AND SHROUD ASSEMBLY WERE REPLACED. THE VEHICLE WAS PICKED UP ON SEPTEMBER 7, 2005. IT BECAME APPARENT WHEN LEAVING FIRESTONE THAT THE TRANSMISSION HAD SUFFERED DAMAGE AS A RESULT OF THE OVERHEATING. THE VEHICLE WAS TAKEN TO PANHANDLE TRANSMISSION WHERE A REBUILT TRANSMISSION WAS INSTALLED. A RECALL NOTICE WAS ISSUED BY DAIMLER-CHRYSLER IN OCTOBER 2006. INVOICES, CREDIT CARD STATEMENTS AND CANCELED CHECK WAS SUBMITTED TO DAIMLER CHRYSLER AS PROOF OF DEFECT AND SUBSEQUENT DAMAGE REPAIR. DAIMLER-CHRYSLER REIMBURSED THE COST OF THE FAN, RADIATOR AND SHROUD REPLACEMENT ON NOVEMBER 16, 2006 IN THE AMOUNT OF $1003.89 BUT NO REIMBURSEMENT FOR THE DAMAGE CAUSED TO THE TRANSMISSION ($1350.00) DUE TO RADIATOR FAILURE AND RAPID OVERHEATING OF THE TRANSMISSION COOLANT SYSTEM. *JB
BRAKE PULSATION AND HEAVY VIBRATION DURING NORMAL BRAKING. THIS IS DUE TO DEFECTIVE BRAKE COMPONETS I.E. WARPING OF ROTORS CAUSED BY HEAT FRICTION FROM INFERIOR METAL AND OR MANUFACTURING PROCESS. THE CLASS ACTION SUIT FILED AGAINST DAIMLER/CHRYSLER ONLY COVERS VEHICLES THAT WERE UNDER THE STANDARD WARRANTY PERIOD. ALTHOUGH D/C ISN'T ADMITTING GUILT, THE PROPOSED SETTLEMENT WILL COVER ONLY THOSE VEHICLES THAT QUALIFY UNDER THEIR RULES. THE ATTORNEYS FOR THE SETTLEMENT CLASS DID NOT LITIGATE A CLAIM OR EVEN CONTEST THE RIGHTS OF THE CLASS MEMBERS WHO WERE NOT COVERED BY THE WARRANTY WHEN THE FAILURES OCCURRED. ALL OF THE CLASS MEMBERS WHO HAD THIS PROBLEM NEED TO BE COMPENSATED FOR THESE REPAIRS. YOUR AGENCY NEEDS TO TAKE ACTION AND REVIEW ALL OF THE DATA AND EVIDENCE THAT PROVES THIS IS A SERIOUS ISSUE, AND EITHER HAVE A RECALL OR ASK D/C TO REPAIR ALL OF THE DEFECTIVE VEHICLES, BEFORE THESE PARTS TOTALLY FAIL AND CAUSE DEATH OR INJURY! *JB
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL # 06V199000 ON THE VEHICLE REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
DT*: THE CONTACT STATED THE ENGINE WOULD OVER HEAT WHILE THE VEHICLE WAS IN THE STAND STILL POSITION ON A FREQUENT BASIS. ON ONE OCCASION, THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE RADIATOR FAN RELAY SWITCH HAD TO BE REPLACED. THE CONTACT HAD THE PART REPLACED. ALSO, WHILE TRAVELING 40 MPH, THE VEHICLE HAD AN EXTENDED STOPPING DISTANCE ON NORMAL ROAD CONDITIONS WHEN THE BRAKES WERE APPLIED NORMALLY. THE BRAKE LIGHTS DID NOT SIGNAL ANY WARNING PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THE ROTORS NEEDED TO BE REPLACED. THE CONTACT REPLACED THE PART, WHICH CORRECTED THE PROBLEM.
CONSUMER COMPLAINT CONCERNING THE 2000 GRAND CHEROKEE SAFETY RECALL F25 ELECTRIC RADIATOR FAN. *TS THE CONSUMER IS SEEKING REIMBURSEMENT, BECAUSE SHE ALREADY HAD THE PART REPLACED. *JB
FAN BLADE CAME APART BREAKING THROUGH SHROUD AND DAMAGING RADIATOR. *NM
DT*: THE CONTACT STATED RECALL # F25 FOR ELECTRIC RADIATOR FAN WAS RECEIVED AFTER THE FAN HAD FRACTURED AND BEEN REPLACED. THE PAPERWORK HAD BEEN SUBMITTED TO THE MANUFACTURER FOR REIMBURSEMENT. AFTER 4 WEEKS THE MANUFACTURER WAS CONTACTED AGAIN AND ASKED WHEN THE REFUND WOULD BE SENT OUT. THE CONTACT WAS INFORMED THE PAPERWORK HAD BEEN RECEIVED, BUT HAD NOT BEEN REVIEWED AND WOULD TAKE UP TO 8 WEEKS.
I WAS IN A CAR WRECK INVOLVING MYSELF AND ANOTHER VEHICLE, WHEN A THIRD VEHICLE CHOSE TO STOP FOR NO APPARENT REASON IN AN INTERSECTION WITH A GREEN LIGHT. WE WERE TRAVELING AT MAYBE 40 MILES PER HOUR. I DIDN'T HAVE ENOUGH TIME TO REACT AND RAN SQUARELY INTO THE BACK OF THE TRUCK IN FRONT OF ME. MY AIRBAG FAILED TO DEPLOY. I WAS WEARING MY SEAT BELT, BUT NOT PROPERLY, AS THE SHOULDER BELT WASN'T ACROSS MY CHEST. HOWEVER, WHEN THE AIRBAG FAILED TO DEPLOY, MY HEAD SLAMMED INTO THE STEERING WHEEL, CAUSING INJURY. I HAVE CONTUSIONS TO MY UPPER JAW, THE LOWER HALF OF MY NOSE, MY UPPER LIP, AND CHIN. MY FRONT TEETH WERE KNOCKED LOOSE, AND IT IS UNKNOWN YET IF THEY WILL BE ABLE TO RECOVER, A ROOT CANAL MIGHT HAVE TO BE DONE. I BROKE A FINGER ON MY LEFT HAND,, WHEN IT WAS ALSO SLAMMED INTO THE STEERING WHEEL. THE POLICE, EMT'S, AND FIREMEN ON THE SCENE WERE ALL DISCUSSING WHY MY AIRBAG FAILED TO DEPLOY. I FEEL LIKE IF IT WOULD HAVE INFLATED I WOULD NOT HAVE ANY FACIAL INJURIES AT ALL. THE ACCIDENT JUST OCCURRED YESTERDAY, SO I HAVE YET TO FIND OUT IF THERE WAS ANY MECHANICAL PROBLEMS CAUSING THIS FAILURE. *JB
DT*: THE CONTACT STATED THE VENTILATION WOULD NOT OPERATE ON THE DRIVER'S SIDE DISALLOWING THE DEFROSTER, HEATER AND AIR CONDITIONING TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THE HEATER BOX NEEDED TO BE REPLACED TO CORRECT THE VENTILATION ISSUE.
THE REAR WINDOW AND TAILGATE REMAIN LOCKED EVEN AFTER UNLOCKING THE VEHICLE. IF YOU LOCK AND UNLOCK THE VEHICLE ENOUGH, THE REAR WINDOW AND TAILGATE WILL UNLOCK. THE LOCK SOUNDS AS IF IT IS "SPINNING". *NM
CONSUMER COMPLAINT CONCERNING THE ELECTRIC RADIATOR FAN FAILURE. *TS THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE ACCORDING TO THE MANUFACTURER, NO FAN BLADES WERE PHYSICALLY BROKEN. THE CONSUMER STATED EVEN THOUGH NO FANS WERE BROKEN, HE STILL EXPERIENCED EXTREME ENGINE OVERHEATING. *JB
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE STOPPED AND THE PEDAL WENT TO THE FLOOR, AND THE BRAKES BECAME INOPERABLE. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPLACED THE BRAKE LINE. UPDATED 12/01/06.*JB
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH DOWN AN INCLINE ON SLICK WET ROADS, THE BRAKES SHUDDERED WHEN APPLIED LIGHTLY. PRIOR WARNING OF BRAKE PROBLEMS WAS GRADUAL. THE DEALER WAS NOTIFIED AND MENTIONED SIMILAR OCCURRENCES WITH OTHER CONSUMERS. THE CONTACT WAS DIRECTED TO THE TSB #0500302B AFTER THE DEALER CHECKED THE VIN # FOR RECALLS. NO RECALLS WERE FOUND BY THE DEALER. NO EXAMINATIONS OR REPAIRS HAVE BEEN MADE.
DT*: THE CONTACT STATED THE NHTSA LETTER FOR RECALL #06V199000 PERTAINING TO THE COOLING SYSTEM FAN WAS RECEIVED. A SERVICE DEALER WAS CONTACTED, WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE DUE TO A SHORTAGE, AND THE CONTACT WOULD BE PLACED ON A WAITING LIST WHILE THE PARTS WERE ORDERED. THE MANUFACTURER WAS THEN CONTACTED, WHO INFORMED THE CONTACT THAT THERE WERE STEPS BEING TAKEN TO CORRECT THE PROBLEM, HOWEVER THE CONTACT WOULD HAVE TO KEEP CHECKING WITH THE SERVICE DEALER FOR INFORMATION ON THE AVAILABILITY OF THE PARTS.
GOT RECALL NOTICE FROM LOCAL DEALERSHIP OVER A MONTH AGO. HAVE TRIED VARIOUS TIMES TO GET VEHICLE REPAIRED BUT ALWAYS TOLD BY DEALERSHIP THAT THEY WERE UNABLE TO GET PARTS. VERY FRUSTRATING.
CONSUMER COMPLAINT CONCERNING THE FAN CLUTCH FAILURE. *TS THE CONSUMER THEN RECEIVED A RECALL NOTICE IN THE MAIL RELATING TO THE SAME PROBLEM. *JB
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE FRONT END SHOOK. AN INDEPENDENT REPAIR SHOP REPLACED THE ROTORS FOUR TIMES, BUT THE PROBLEM RETURNED AFTER FOUR MONTHS.
JUST DISGUSTED WITH THE NUMBER OF REPAIRS I HAVE NEEDED TO MAKE TO THIS VEHICLE. IN THE LAST SIX YEARS THE FOLLOWING REPAIRS HAVE BEEN DONE: BRAKES REPLACED 3 TIMES AND NEED TO BE DONE AGAIN DOOR WINDOW MOTOR COOLING FAN, RADIATOR EVAPORATOR COILS HOOD LIFTERS-HOOD WILL NOT STAY UP DRIVERS DOOR CLUNKS STARTER COMPRESSOR LEAKING AXLE SEALS AND NOW I HAVE A CRACKED HEAD ON THE ENGINE. THE JEEP JUST FAILED OUT OF THE BLUE. GLAD I WAS CLOSE TO HOME. THIS VEHICLE IS A LEMON. BUY AMERICAN AGAIN--MOST LIKELY NOT. ARE OUR "AMERICAN" VEHICLES BEING BUILT WITH INFERIOR PARTS? OR ARE THEY PROGRAMMED TO BE OBSOLETE WITHIN A FEW YEARS? *NM
BOTH TAIL LIGHT ASSEMBLIES FAILED (BRAKE LIGHTS DO NOT WORK WHEN THE HEADLIGHTS ARE ON). THE FAILURE WAS DUE TO THE GROUND CONNECTION OF THE BRAKE LAMPS, WHICH IS PART OF THE TAIL LIGHT ASSY. THE ASSY IS NOT STRONG ENOUGH TO WITHSTAND THE BRAKE LIGHT BULBS WHEN SECURED AND CRACKS. THIS COMPROMISES THE GROUND CONNECTION AND THE LIGHTS DO NOT FUNCTION CORRECTLY. MUST REPLACE TAIL LIGHT ASSY. *NM
DT*: THE CONTACT STATED THERE WAS FUEL LEAKING FROM UNDERNEATH THE VEHICLE WHILE PARKED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THE LEAK ORIGINATED AT THE ROLLOVER VALVE. THE FUEL TANK WAS REPLACED, WHICH CORRECTED THE PROBLEM. THERE WAS A NHTSA RECALL# 00V195000, WHICH PERTAINED TO THE FUEL TANK ASSEMBLY. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 12/01/06. *JB
DT*: THE CONTACT STATED THE LOCKING MECHANISM FOR THE FRONT LEFT SEAT FAILED CAUSING THE SEAT TO SLIDE BACKWARDS WHILE DRIVING 40 MPH. THE SERVICE DEALER WAS NOTIFIED BUT NOT THE MANUFACTURER.
THE LEFT SIDE OF THE DRIVER'S SEAT BECAME DISENGAGED FROM THE FLOOR MOUNT BECAUSE A 2 1/2 " SECTION OF THE METAL SEAT FRAME INCLUDING THE MOUNTING BOLT FRACTURED AND BROKE AWAY FROM THE FRAME SO THAT THE 2 1/2" SECTION AND THE BOLT ARE STILL ATTACHED TO THE FLOOR MOUNT, BUT THE SEAT IS NOT. I REQUESTED THAT THE MANUFACTURER REPLACE OR REPAIR AS A SAFETY ISSUE, BUT BOTH THE DEALER AND THE MANUFACTURER SAID IT WAS BEYOND THE WARRANTY PERIOD AND THEY COULD NOT. THEY FAILURE APPEARS TO BE FROM METAL FATIGUE. THE SEAT HAS NEVER BEEN SUBJECTED TO UNUSUAL STRESS OR WEIGHT. I AM THE ONLY DRIVER AND WEIGH ~180 LBS. THE CAR HAS NEVER BEEN IN AN ACCIDENT THAT WOULD HAVE PUT ADDITIONAL FORCE AGAINST THE SEAT. THE SEAT JUST STUCK ONE DAY SO YOU COULD NOT MOVE THE SEAT FORWARD OR BACK, AND THE SEAT BEGAN TO SQUEAK WHICH APPARENTLY WAS DUE TO THE FRAME CONTAINING THE MOUNTING BOLT BREAKING. *NM
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON THE HIGHWAY, THE HOOD FLEW UP WITHOUT WARNING OBSTRUCTING BOTH THE DRIVER AND PASSENGER VIEW. THE CONTACT MANAGED TO PULL OVER WITHOUT INCIDENT. AFTER THE CONTACT CLOSED THE HOOD, A PIECE OF STRING WAS TIED TO THE HOOD, AND FRONT GRILL TO SECURE THE HOOD DOWN WHILE DRIVING. THE DEALER AND MANUFACTURER WERE NOT ALERTED.
FAILURE OF BRAKES LIGHTS, TAIL LIGHTS WHEN CHECKED WERE DUE TO OVER HEATED POWER STRIPS IN MY 2000 JEEP GRAND CHEROKEE. COULD CAUSE FIRE AND NOW HAVE TO REPLACE BOTH STRIPS AT 200$ EACH PLUS 150$ LABOR-THIS IS ALL FROM POOR DESIGN THE LIGHT BULBS PLUG INTO A BLACK POWER STRIP THAT ACTUALLY HEATS UP FROM THE BULBS MELTING THE POWER STRIP-CAUSING LIGHTS TO NOT WORK-BULBS STILL WORK WHEN TESTED,BUT DUE TO MELTING OF THE BLACK STRIP THE CONNECTION DOESN'T WORK. DEALER DOES NOTHING BUT CHARGE US TO FIX. CONSUMER PAYING FOR BAD DESIGN, NOT OVER USAGE OR ANY OTHER PROBLEM. *JB
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH ON DRY ASPHALT ROAD CONDITIONS, THE WHEELS LOCKED UP. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THAT CALIPER LOCKED. THE SERVICE DEALER RECOMMENDED THAT THE CONTACT CALL NHTSA FOR POTENTIAL RECALL INFORMATION BEFORE PROVIDING REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT AGREED TO KEEP THE OLD PARTS AFTER THE REPAIR.
DT*: THE CONTACT STATED THE VEHICLE'S HEADLIGHTS AND TAILLIGHTS BURNED OUT AND HAD TO BE REPLACED. THE TAILLIGHTS WERE CHANGED THREE TIMES. THE HEADLIGHTS ALSO FOGGED UP AND THE CONTACT ESTIMATED ONLY 50 PERCENT OF THE LIGHT WAS VISIBLE TO THE DRIVER.
MAIN ENGINE WIRING HARNESS INSULATION MELTED AT THE CONNECTORS TO THE FUEL INJECTORS CAUSING MULTIPLE FUEL INJECTOR MISFIRES. THE PROBLEM CAN BE CORRECTED WITH NEW CONNECTORS TO THE INJECTORS HOWEVER CHRYSLER CORP. ONLY SELLS THE ENTIRE HARNESS AT A COST OF $1800.00.*JB
MY FAN MODULE IS BAD IN MY 2000 JEEP GRAND CHEROKEE LIMITED 4 X 4, BUT I HAVE NOT RECEIVED A RECALL NOTICE, EVEN THOUGH IT FALLS IN THE RIGHT TIME PERIOD OF THE SAFETY RECALL NOTICE. *JB
OVER THE PAST 6 MONTHS AT RANDOM THE BRAKE LIGHTS SEEM TO BURN OUT. IT MIGHT BE THE LEFT SIDE ONE WEEK AND THE RIGHT THE NEXT. NEW BULBS OFTEN LAST BETWEEN 1 HOUR AND 3 WEEKS. THE LOCAL DEALERSHIP TELLS ME THAT ELECTRICAL WIRING PROBLEMS ARE OFTEN VERY HARD TO FIX. *NM
ON SEPTEMBER 14, 2006, MY WIFE WAS INVOLVED IN A SERIOUS ACCIDENT IN OUR JEEP GRAND CHEROKEE RESULTING IN COMPLETE LOSS OF THE VEHICLE AND NON-LIFE-THREATENING INJURIES TO HER. MY TWO CHILDREN, AGES 3 AND 4, WERE IN THE VEHICLE, PROPERLY RESTRAINED IN CARS EATS AND INCURRED NO INJURIES. SHE WAS TRAVELING AT APPROXIMATELY 40 MPH, ACCELERATING FROM A STOP, AND HIT THE REAR END OF A TRUCK PARKED IN THE MIDDLE LANE OF A THREE LANE MAJOR ROAD. THE IMPACT TOTALED THE VEHICLE; HOWEVER, THE AIRBAGS FAILED TO DEPLOY. THE FAILURE OF AIRBAGS IN A HEAD-ON IMPACT AT 40 MPH WOULD SEEM TO BE A SERIOUS SAFETY CONCERN FOR THE MANUFACTURE AND PERHAPS SHOULD BE INVESTIGATED TO DETERMINE IF THERE IS A DEFECT IN THE MODEL OR IF THIS WAS AN ISOLATED INCIDENT. *JB
TIE RODS, WHEEL BEARINGS, BALL JOINTS, FAN CLUTCH, SHORTED ENGINE COMPARTMENT WIRING HARNESS, FUEL PUMP ASSEMBLY ALL GONE WRONG FROM TIME OF PURCHASE; JANUARY 2000/BRAND NEW TO SEPT. 2006...SOME PD. UNDER WARRANTY OTHERS AFTER 2004 NOT; EVEN THOUGH THE DEFECTS USUALLY DO NOT HAPPEN TO A JEEP GRAND CHEROKEE/FULLY LOADED. THE LAST STRAW WAS THE BALL JOINTS; WE ASKED IF SOME FORM OF RECALL SHOULD OF BEEN DONE AND THEN ASKED FOR A REIMBURSEMENT BECAUSE MY WIFE'S' 2004 JEEP LIBERTY LIMITED HAD A RECALL ON IT'S BALL JOINTS/LOWER ONES SO AFTER HAVING MINE REPLACED LAST FRIDAY 9/15/2006 WE ASKED ABOUT THE GRAND CHEROKEE AND IT'S BALL JOINTS; WE ALSO UPDATED ON ALL THE DEFECTS WE'VE HAD TO CORRECT AND WONDERED IF IT WASN'T A EXPENSIVE LEMON...$35,000.00 IS WHAT I PAID. WE CALLED CHRYSLER MAIN CUSTOMER SERVICE AND WAS ONLY TOLD WERE SORRY, THE AGE OF THE JEEP AND PAST WARRANTY...WHAT DOES THAT HAVE TO DO WITH ALL THE PAST DEFECTS SINCE 2000 AND THE FACT WE TRIED THEIR CUSTOMER SERVICE IN 2002 AND GOT NO WHERE AGAIN. NO MATTER THE AGE OF THE VEHICLE...SAFETY IS SAFETY. AND IF BALL JOINTS GO BAD FOR NO REASON AND HAVE TO BE REPLACED THEN, IT SHOULD GO AS A SAFETY CONCERN FOR ALL THEIR VEHICLES. *JB
THERE HASN'T BEEN A ACCIDENT IN MY VEHICLE BUT THERE IS A KNOWN ISSUE WITH THE DRIVER'S SIDE TAIL LIGHT ON MY 2000 JEEP GRAND CHEROKEE. I HAVE NOTICED ALL THE ONES AROUND THE SAME MODEL THE SAME PROBLEM EXISTS. THIS IS A PROBLEM THAT HAS GOTTEN ME PULLED OVER ONCE RECENTLY WITH NO TICKET ISSUED. I HAD IT LOOKED AT BEFORE IT IS NOT THE BULB THIS SEEMS TO BE A VEHICLE DEFECT SINCE AS I SAID BEFORE IT ISN'T JUST HAPPENING TO MINE. THIS COULD END UP CAUSING SOMEONE A BAD WRECK AT NIGHT IF THE OTHER LIGHT WERE TO BLOW WITHOUT YOU KNOWING. I HAVE ALREADY CONTACTED JEEP THEY BLEW ME OFF WITH NO HELP. *JB
DT*: THE CONTACT STATED THE PLASTIC FAN BLADE SHATTERED AND BROKE INTO PIECES, WHICH CAUSED THE VEHICLE TO OVERHEAT. THERE WAS A NHTSA RECALL, # 06V199000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
CAR WAS PARKED. WHEN STARTED THERE WAS A CRASHING SOUND UNDER THE HOOD. THE ELECTRIC FAN BLADE BROKE LOOSE AND BROKE THE FAN SHROUD AND PUNCTURED THE RADIATOR. THE CAR WAS TOWED TO THE DEALER FOR REPAIRS. THIS FITS THE PENDING RECALL NUMBER F25. I REPORTED THIS TO CHRYSLER AND HAVE HAD NO REPLY. THE REPAIR COST $1300.00.*JB
THE FAN ON MY 2000 JEEP GRAND CHEROKEE LAREDO BUSTED WHILE IN ROUTE. IT JUST SHATTERED. IT PIERCED SEVERAL PLACES ON THE SHROUD, A HOSE, AND PUT A HOLE IN THE RADIATOR. *NM
ON JUNE 10, 2006 MY JEEP GRAND CHEROKEE LAREDO 2000 WAS BEING DRIVEN WHEN THERE WAS A LOUD POP UNDER THE HOOD. UPON INSPECTION THE FAN AND SHATTERED AND PUT HOLES IN THE RADIATOR, HOSES, SHROUD, AND OTHER PLACES ON THE CAR. MY HUSBAND DID ALL THE REPAIRS AND I STILL HAVE ALL THE OLD PARTS. AFTER WE HAD REPLACED THE FAN, RADIATOR AND HOSES WE FOUND OUT ABOUT THE RECALL IN THE LOCAL PAPER. UPON CALLING DAIMLER CHRYSLER I WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL AND THAT BECAUSE I HAD NOT TAKEN MY JEEP TO A DEALER FOR REPAIR I WOULD NOT BE ABLE TO GET REIMBURSED FOR THESE EXPENSES. *NM
REPLACEMENT OF BRAKE ROTORS/PADS & SHOCK PROBLEMS. *JB
I AM THE OWNER OF A 2000 JEEP GRAND CHEROKEE. ON THURSDAY AUGUST 10, 2006, MY ELECTRIC MOTOR DRIVEN COOLING FAN EXPLODED, CAUSING DAMAGE TO MY SHROUD AND PUNCTURING TWO HOLES IN MY RADIATOR. THIS HAS DONE SIGNIFICANT DAMAGE TO MY CAR. IT IS UNDRIVEABLE UNTIL ALL OF THESE COMPONENTS ARE REPLACED. I CONTACTED DAIMLER CHRYSLER'S 800 NUMBER AND WAS TOLD THAT THERE WAS NOT A RECALL ON THIS PART. I CALLED MY LOCAL JEEP DEALER AND WAS TOLD THE SAME. I HAVE PULLED UP LETTERS FROM THE DIRECTOR OF VEHICLE COMPLIANCE AND SAFETY AFFAIRS FROM DAIMLER CHRYSLER STATING THERE WILL BE A RECALL TO REPLACE ALL COOLING FANS, AND EQUIPMENT. I AM VERY UPSET OVER HOW I WAS TREATED AT DCE OVER THIS MATTER. THERE WAS NO ASSISTANCE GIVEN OTHER THAN, TO CALL BACK LATER ON IF I RECEIVED A LETTER. THESE PARTS ARE VERY EXPENSIVE, AND I FEEL THAT IF THERE IS A RECALL,....... THEN THIS MATTER SHOULD BE TAKEN CARE OF, AND NOT DONE SO OUT OF MY POCKET. *NM
MY 2000 GRAND JEEP CHEROKEE LARADO HAS A PROBLEM WITH THE ELECTRIAL SYSTEM. ALL THE DASH LITES ARE ON AND THE SPEEDOMETER DOSNT WORK. IT HAS BEEN AT A JEEP DEALERSHJP FOR ALMOST A MONTH. THEY CANT FIGURE OUT WHATS WRONG WITH IT. THEY FIRST REPLACED A COMPUTER MODULAR AND I PICKED IT UP AND THE NEXT DAY I STILL HAD THE SAME PROBLEMS. I TOOK IT BACK AND THEY REPLACED THE SAMETHING AND TOLD ME IT WAS FIXED AND IT HAPPENED AGAIN AFTER PAYING OUT 980.00. I TOOK IT BACK A THIRD TIME AND THE COMPANY TOLD THEM TO CHANGE THE GROUND WIRES AND THAT DIDNT FIX THE PROBLEM. THEY ARE OUT OF IDEAS. THE RIGHT TALE LITE KEEPS GOING OUT ALSO. SO THEY JUST PUT A NEW ONE IN. THIS WILL NOT FIX THE PROBLEM AS WE HAVE CHANGED LITE BULB SEVERAL TIMES. THE REAR WINDOWS WILL NO LONGER WORK ALSO. THEY SAID THEY CHANGED THE FUSE AND FIXED THE PROBLEM BUT IT WASNT FIXED. THIS COULD LEAD TO A TICKET FOR NOT GOING THE SPEED LIMIT OR ACCIDENT FROM SPEEDING, ALSO A REAR END CRASH AS THE TAIL LITE GOES OFF WHEN YOU APPLY THE BRAKES.
MY 2000 JEEP GRAND CHEROKEE ALSO HAS THE ACCELERATION PROBLEM (WITHOUT NOTICE) WHEN SHIFTING FROM OR TO PARK. I'VE HAD A DOZEN INSTANCES INCLUDING SOME WHILE STOPPED BEHIND OTHER VEHICLES AT A RED LIGHT AND WHEN I TAKE MY FOOT OFF THE BRAKE THE CAR WANTS TO SURGE FORWARD. I'VE TAKEN TO STAYING BACK A BIT FURTHER IN THOSE INSTANCES. I INSTRUCT MY WIFE AND SON TO DO THE SAME WHEN DRIVING MY VEHICLE. *JB
COOLING FAN RELAY MODULE FAILURE IN 2000 JEEP GRAND CHEROKEE THIS RELAY IS A PERSISTENT SOURCE OF FAILURE IN THIS VEHICLE. IN 90K MILES I AM ON MY 3RD AND THE DEALER PARTS AND SERVICE KNOW THIS PROBLEM WITH GREAT FAMILIARITY. IT APPEARS THIS COMPONENT HAS INADEQUATE COOLING PROPERTIES. EITHER IT IS UNDERSIZED FOR THE LOADER REQUIRES A LARGER HEAT SINK TO BETTER DISSIPATE HEAT. WHAT MAKE ITS A BIGGER PROBLEM IS THE LOCATION UNDER THE BATTERY TRAY REQUIRES SIGNIFICANT DISASSEMBLY TO ACCESS REPLACEMENT. DO I HAVE ANY RECOURSE WITH THE MANUFACTURER? *JB
JEEP GRAND CHEROKEE LARDEO 2000 ELECTRIC COOLING FAN SEPARATED & MADE A LOUD NOISE AS VEHICLE WAS BEING DRIVEN. 130,000 MILES COOLING FAN PART # 52079528AB CALLED CHRYSLER CORP. AT 800-853-1403 REFERENCED BULLETIN F25 RECALL BUT REP. WOULD NOT SUPPORT MY CLAIM FOR REPAIR. *NM
ENGINE COOLING SYSTEM FAN BEGAN CAUSING VIBRATION TO THE FRONT OF THE VEHICLE. THE FAN ONLY ENGAGES WHEN THE AIR CONDITIONER IS ON. *NM
OUR 2000 JEEP GRAND CHEROKEE'S HEADLIGHTS LENS HAVE DISCOLORED TO THE POINT WHERE THE LIGHT EMITTED HAS BEEN SERIOUSLY REDUCED. WE HAVE COMPLAINED TO THE DEALERSHIP FOR THE PAST SEVERAL YEARS AS THE LENS CONTINUE TO DISCOLOR, AND THE DEALERSHIPS RESPONSE HAS BEEN "WE CAN REPLACED THE HEADLIGHT ASSEMBLY" AT MY EXPENSE. THE HEADLIGHTS STARTED DISCOLORING WHILE THE CAR WAS UNDER WARRANTY, BUT THE DEALERSHIP SAYS THE HEADLIGHTS ARE "TRIM" THEREFORE NOT COVERED UNDER THE WARRANTY. THE PLASTIC DISCOLORATION IS A SAFETY ISSUE. AS THE DISCOLORATION PROGRESSES THE LENS RESTRICTS THE LIGHT EMISSIONS AND THEREFORE THE EFFECTIVENESS. WHAT CAN YOU DO TO HELP? *JB
THE ENGINE SIMPLY STOPS WITHOUT WARNING. I HAD TAKEN IT TO DEALER AND THEY COULDN'T FIND ANYTHING WRONG. FOUR DAYS LATER WHILE DRIVING TO THE DEALER IT DIED ON A 6 LANE STREET. I WAS IN OUR OTHER VEHICLE AND TOWED IT TO THE DEALER MYSELF. IT HAS BEEN 6 DAYS AND I HAVE NOT HEARD FROM THEM. *JB
DUE TO FAULTY ROTORS, CALIPERS, AND BRAKES WHICH RESULTED IN THE WELL DOCUMENTED SHIMMY IN 2000 JEEP GRAND CHEROKEE LAREDOS, I HAD THE DEALERSHIP REPLACE ALL COMPONENTS AT 70K MILES. NOW AT 121,000; THE SHIMMY IS SO BAD AT 40 MPH THAT I NEARLY LOSE CONTROL OF THE VEHICLE. LOOKS LIKE ANOTHER EXPENSIVE BRAKE JOB TO CORRECT AN INHERENT JEEP DEFECT. *JB
I HAD JUST TURNED RIGHT AT A TRAFFIC LIGHT, DRIVING SLOWLY FORWARD IN A CONSTRUCTION AREA, WHEN MY ACCELERATOR SUDDENLY STUCK. WITHIN A FEW SECONDS MY CAR HIT THE VEHICLE IN FRONT OF ME AT AN ACCELERATED SPEED, CAUSING A CHAIN REACTION WITH 2 ADDITIONAL CARS. MY CAR WAS TOTALED AND I BELIEVE THE ONE I HIT DIRECTLY WAS TOO...I WAS TICKETED FOR CARELESS DRIVING EVEN THOUGH I TOLD THE POLICE WHAT HAD HAPPENED...A YEAR LATER I HAVE HEARD SEVERAL REPORTS ABOUT MY VEHICLE, A 2000 JEEP GRAND CHEROKEE, HAVING THIS PROBLEM. MY INSURANCE COMPANY HAS BEEN DEALING WITH THE SUBSEQUENT LAWSUITS FILED BY 3 OF THE 4 VEHICLES HIT RESULTING FROM THIS ACCIDENT... *JB
200 JEEP GRAND CHEROKEE. 98000 MILES ENGINE SURGES ON START AND WHEN IDLING. SURGE RISES TO 2500 RPM FALLS TO 1500, RISES TO 2000 ETC UNTIL IT REACHES 700 RPM NORMAL IDLE. WHEN IN OPERATION THE SURGE OCCURS AND WOULD MOVE THE CAR FORWARD IF BRAKES ARE NOT APPLIED. SURGE CAN ALSO BE FELT WHEN DECELERATING AND BRAKING. INTERMITTENT BUT PERSISTENT PROBLEM FOR START UP AND OPERATION. DOES NOT OCCUR OFTEN ENOUGH OR FOR LONG ENOUGH PERIODS TO CATCH ON DIAGNOSTICS. IF GEARS ENGAGED WHEN IN HIGH IDLE IT SQUEALS RUBBER EVEN WITH BRAKES APPLIED. *NM
DRIVING DOWN THE FREEWAY AND IT FELT LIKE I RAN OVER SOMETHING. MY WIFE NOTICED BLACK PIECES HITTING THE PAVEMENT BEHIND US. DROVE THE REST OF THE WAY HOME AND WHEN I PULLED IN THE DRIVEWAY I SAW STEAM COMING FROM UNDER MY HOOD. I LET IT COOL AND FOUND OUT THAT THE COOLING FAN WAS IN MULTIPLE PIECES. ONE PIECE WAS JAMMED BETWEEN THE RADIATOR SHROUD AND THE RADIATOR. I ALSO NOTICED THAT MY RADIATOR WAS LEAKING FROM TWO SPOTS WHERE IT LOOKED LIKE THE FAN PARTS HIT THE RADIATOR. LOOKED ON THE INTERNET AND FOUND NHTSA CAMPAIGN ID NUMBER : 06V199000. CALLED JEEP CORP OFFICE AND THEY DIDN'T KNOW OF THE RECALL AND WOULD NOT OFFER TO FIX SINCE I HAD 86K MILES. SAID I COULD BE REIMBURSED IF MY JEEP S/N WAS INCLUDED IN THE RECALL AND THAT I WOULD RECEIVE A POST CARD. THE JEEP DEALER WAS OUT OF MY BUDGET TO REPAIR SO I BOUGHT A NEW FAN ASSEMBLY AND A NEW RADIATOR AND REPLACED IT MY SELF. I WAS JUST LUCKY BECAUSE I WAS ON VACATION AND PLANNED TO DO A TUNE UP ON THE JEEP THE NEXT DAY. *JB
I A SAW A STORY ON THE NEWS REGARDING SUDDEN "UNEXPLAINED ACCELERATION" IN 2000 JEEP GRAND CHEROKEES WHICH HAS BEEN RESULTING IN ACCIDENTS, AND ONE FATALITY. LINK TO STORY: HTTP://WWW.WCPO.COM/WCPO/LOCALSHOWS/DONTWASTEYOURMONEY/14765976.HTML I TOO OWN A 2000 JEEP GRAND CHEROKEE AND EXPERIENCED THE UNEXPLAINED SUDDEN ACCELERATION ISSUES. I HAVE HAD TOO MANY CLOSE CALLS TO MENTION, ESPECIALLY AT STOP LIGHTS, STOP SIGNS AND WHEN PULLING INTO PARKING SPACES. SITUATIONS THAT REQUIRE THE CAR TO PROGRESS SLOWLY, SUCH AS THE SITUATIONS ABOVE OR IN TRAFFIC. I THOUGHT IT WAS JUST MINE, AS MY JEEP HAS BEEN NOTHING LESS THAN HIGH MAINTENANCE, BUT AFTER SEEING THIS STORY, IT APPEARS THAT I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE. I SAW ON THE NEWS/READ IN THE ARTICLE THAT THE KY ATTORNEY GENERAL WAS PARTICIPATING IN THE INVESTIGATION. I HAVE ALSO CONTACTED THE OH ATTORNEY GENERAL AND FILED A FORMAL COMPLAINT, TO BRING THIS TO HIS ATTENTION AND IN HOPES THAT HE TOO WILL JOIN IN THIS EFFORT. *JB
DT*: THE CONTACT STATED THAT THE DOOR ACTUATORS ON THE VEHICLE WOULD NOT MOVE THE LOCKING MECHANISM TO LOCK OR UNLOCK ALL FOUR DOORS. THIS DEFECT CAUSED THE DOOR LOCKS NOT TO UNLOCK WHEN LOCKED AND VICE VERSA. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR INSPECTION.*AK
MY LOCAL JEEP DEALER ADVISES THAT MY 2000 JEEP GRAND CHEROKEE LAREDO WITH 19,000 MILES HAS BAD BRAKES, BAD ROTORS, BAD CALIPERS, LOOSE BELTS (GOODYEAR TIRES) AND IS UNSAFE TO DRIVE. HE SAYS THAT IS WHY WHEN I ATTEMPT TO BRAKE IF I AM GOING OVER 40 MPH THAT THE FRONT VIBRATES OR IF I ATTEMPT TO DRIVE AT 55 MPH THE ENTIRE CAR VIBRATES TO THE POINT THAT I FEEL A LOSS OF CONTROL. I HAVE BEEN SURFING THE INTERNET AND IT APPEARS THESE PROBLEMS ARE NOTORIOUS WITH OTHER 2000 JEEP GRAND CHEROKEE OWNERS. *JB
DT*: THE CONTACT STATED THE VEHICLE WAS PICKED UP FROM THE DEALERSHIP AFTER A SCHEDULED TUNE UP ON 6-15-06 AND DRIVEN LESS THAN 10 MILES WHEN A NOISE WAS HEARD COMING FROM THE VEHICLE. UPON INSPECTION, THE ENGINE FAN WERE OBSERVED TO BE FRACTURED. AS A RESULT, HALF OF THE PLASTIC BLADE STRUCK THE CONTACT'S COLLAR BONE AND THE OTHER HALF WENT THROUGH THE RADIATOR. WHILE DRIVING AWAY FROM THE SCENE OF THE INCIDENT THE HEAT TEMPERATURE ELEVATED OVER 260 DEGREES AND THE RADIATOR WAS DRY. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHO DETERMINED THE FAN ASSEMBLY UNIT HAD DETACHED, PENETRATING THE RADIATOR AND WOULD NEED TO BE REPLACED. THE REPAIR SHOP ALSO DETERMINED THE SAME FAN ASSEMBLY WAS USED FOR THE 4.0L AND THE 4.7L. THE CONTACT EXPRESSED THE VEHICLE WAS ONLY DRIVEN 3-5 MILES AFTER THE FAN FRACTURE WHEN THE ENGINE FAILED. THERE IS A NHTSA RECALL, #06V1999000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE MANUFACTURER WAS ALERTED AND EXPLAINED THE VIN AND THE SIZE OF THE ENGINE WAS NOT INCLUDED IN THE RECALL.
2000 JEEP GRAND CHEROKEE LAREDO - PLASTIC HEADLIGHT COVERS DETERIORATE AND BECOME CLOUDY CAUSING A SEVERE REDUCTION IN NIGHT TIME VISIBILITY. I TOOK THE CAR TO A LOCAL CHRYSLER DEALER WHO SAID THEY HAD A SPECIAL SERVICE @ $ 89.95 TO RESTORE HEADLIGHTS. SERVICE WAS NOT SUCCESSFUL. I CALLED CHRYSLER FOR ASSISTANCE AND THEY SAID IT WAS "NOT A KNOWN SERVICE ISSUE." THE SENIOR STAFF AGENT @ CHRYSLER STATED HE COULD NOT HELP ME. HE STATED THAT ONLY RECALLS ARE KNOWN SERVICE ISSUE AND CHRYSLER HAD NO KNOWLEDGE OF THIS PROBLEM. I ASKED WHY WOULD THE DEALER OFFER A SPECIALIZED SERVICE TO CORRECT AN UNKNOWN PROBLEM ? HE INDICATED THAT THERE NO SPECIAL HEAD LAMP RESTORATION SERVICES BEING OFFERED BY CHRYSLER AND IT MUST BE LIMITED TO MY LOCAL DEALER. HE STATED THAT UNLESS THERE WAS A RECALL BY NHTSA THERE WAS NOTHING HE COULD DO. I CALLED LOCAL CHRYSLER DEALER AND SPOKE WITH SERVICE MANAGER AND HE ADVISED ME THAT THIS WAS A LONG STANDING PROBLEM AND CHRYSLER, PLUS EVERYBODY SOUTH OF THE MASON DIXON LINE WAS AWARE OF HEADLIGHT COVER FAILURE ISSUE. *JB
DT*: THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THERE WAS A LOUD BANG. THE AIR CONDITIONER HEATED UP QUICKLY, WHICH WAS ACCOMPANIED BY A SMELL OF SOMETHING ELECTRICAL BURNING. SOME PLASTIC WAS ALSO NOTICED ON THE GROUND WHERE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC SHOP, WHERE IT WAS DETERMINED THAT THE COOLING FAN HOUSING HAD DISINTEGRATED AND STRUCK THE RADIATOR. THIS CAUSED CREASES IN THE RADIATOR. THE FAN HOUSING WAS REPAIRED BY THE MECHANIC. THERE IS A NHTSA RECALL # 06V199000 WHICH RELATES TO THE COOLING SYSTEM FAN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
COOLING FAN BLADE SEPARATED ON MY 2000 JEEP GRAND CHEROKEE SUV WHILE I WAS STOPPED AT A TRAFFIC LIGHT. THE BLADES ALSO MADE A HOLE IN THE SHROUD SURROUNDING THE FAN. *NM
DT*: THE CONTACT STATED THE VEHICLE VIN# WAS NOT INCLUDED IN THE COOLING FAN SYSTEM RECALL, # 06V199000. THE COOLING SYSTEM ON THE VEHICLE WAS NON OPERATIONAL. THE FAN WAS NOT REPAIRED. THE TURNING FAN WAS NOT TURNING WHICH CAUSED ANTIFREEZE TO LEAK. AN INDEPENDENT REPAIR SHOP DETERMINED THAT THE COOLING SYSTEM WAS DEFECTIVE CAUSING THE ANTIFREEZE LEAK.
DRIVING WITH MY DAUGHTERS TO THE BEACH WHEN SUDDENLY MY STEERING WHEEL FROZE AS I WAS ALONG A WINDING ROAD. TOWED TRUCK TO A MECHANIC WHO DIAGNOSED THAT THE GEAR BOX WAS BROKEN AT THAT POINT HE REPAIRED THE GEAR BOX. APPROXIMATELY 1 WEEK LATER THE SAME EXACT THING EXCEPT THAT THE TRUCK CAUGHT FIRE, AGAIN TOWED THE TRUCK BACK TO MECHANIC WHO REPLACED THE GEAR BOX. I THOUGHT I WAS GOING TO DIE WHEN I EXPERIENCED MY STEERING WHEEL FREEZE AND THE FIRE WAS EXTINGUISHED QUICKLY SO MINIMAL DAMAGE WAS SUFFERED. IN 1 YEAR THAT I OWN THIS VEHICLE THE RADIATOR HAS ALSO NEEDED TO BE REPAIRED, THE LOCKS ON MY DRIVER DOOR STOPPED WORKING, THE FAN IN THE COOLING SYSTEM HAS STOPPED WORKING, I HAVE BEEN TOLD THAT THE MUFFLER WAS IMPROPERLY INSTALLED. I NEVER EXPECTED SO MANY FAULTS OR SO MUCH MONEY SPENT IN REPAIRS ON A SO CALLED CERTIFIED USED VEHICLE. *NM
DT*: THE CONTACT STATED THAT WHILE LOOKING INTO THE VEHICLE ENGINE ON TWO DIFFERENT OCCASIONS, THE HOOD CAME DOWN AND STRUCK THE CONTACT ON THE BACK OF THE NECK. THERE WERE NO WARNING SOUNDS PRIOR TO THE HOOD FALLING. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO EXPRESSED THAT THERE HAVE BEEN ISSUES WITH THE HOOD PROP RODS ON SEVERAL DIFFERENT MODEL YEARS OF THE CHEROKEES. THE DEALER WAS ABLE TO REPLACE THE HOOD PROP RODS.
DT*: THE CONTACT STATED UPON STARTING THE VEHICLE A SNAPPING SOUND CAME FROM UNDER THE HOOD. AFTER TURNING THE VEHICLE OFF AND LIFTING THE HOOD THE CONTACT DISCOVERED THE FAN BLADES WERE FRACTURED. THE FAN BLADES DETACHED FROM THE FAN BASE AND WERE LODGED IN VARIOUS AREAS UNDER THE HOOD. THERE IS A NHTSA RECALL, # 06V199000, REGARDING THE COOLING SYSTEM FAN. THE VIN WAS NOT INCLUDED IN THE RECALL.
CAR WAS PARKED. WHEN STARTED THERE WAS A BANG. OPENED HOOD AND FOUND COOLANT LEAKING AND PLASTIC PIECES FROM THE FAN ALL OVER AND THE RADIATOR SHROUD CRACKED AND BROKEN IN SEVERAL PLACES. THE CAR NEEDED TO BE TOWED TO THE DEALER. *NM
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH, THE FRONT OF THE VEHICLE SHOOK. THE VEHICLE WAS IMMEDIATELY DRIVEN HOME AND VISUALLY INSPECTED. UPON VISUAL INSPECTION, IT WAS DISCOVERED THE FAN HAD BROKEN CAUSING THE FAN COVER TO FRACTURE. PIECES OF THE FAN LODGED IN THE ENGINE AND SHROUD. THERE IS A RECALL, NHTSA CAMPAIGN #06V199000, CONCERNING THE FAN. THE VEHICLE IS NOT INCLUDED DUE THE VIN. THE MANUFACTURER HAS BEEN ALERTED OF THE PROBLEM. UPDATED 7/14/2006 - *NM
DT*: THE CONTACT STATED WHILE DRIVING, AN UNDETERMINED SPEED, A LOUD NOISE FROM UNDER THE HOOD WAS HEARD AND THE HEATER GAUGE INDICATED THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS MANEUVERED OFF THE ROAD AND LATER TOWED TO THE CONTACTS RESIDENCE WHERE IT WAS DETERMINED THE FAN FRACTURED AND HIT THE RADIATOR CAUSING DAMAGE. THE PARTS HAVE BEEN ORDERED AND REPAIRS WILL BE MADE BY THE CONTACT. THE DEALER HAS BEEN ALERTED.
DT*: THE CONTACT STATED WHILE PULLING OUT OF THE DRIVEWAY, THERE WAS A LOUD NOISE THAT SOUNDED LIKE GLASS BREAKING. PIECES OF PLASTIC SHOT OUT FROM UNDER THE VEHICLE AND COOLANT BEGIN TO LEAK RAPIDLY. A FEW DAYS PRIOR TO THE INCIDENT, THERE WAS A VIBRATION FELT IN THE STEERING AND FLOOR BOARD OF THE VEHICLE WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THE FAN EXPLODED, THE RADIATOR WAS PUNCTURED AND THE FAN SHROUD WAS ALSO DAMAGED. THERE IS AN NHTSA RECALL, 06V199000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 08/25/06. *JB
THE BRAKE ROTORS ON MY 2000 JEEP CHEROKEE KEEP WARPING. I HAVE HEARD MULTIPLE COMPLAINTS ABOUT THIS SAME PROBLEM FROM OTHER JEEP OWNERS. I ALSO HAVE A PROBLEM WITH MY ELECTRIC WINDOWS FAILING. ONCE AGAIN I HAVE HAD OTHERS TELL ME THE REGULATORS ON THE WINDOWS FAIL OFTEN WITH THE JEEPS. *NM
DT*: THE CONTACT STATED THAT BOTH OF THE REAR SEATBELTS FRAYED AWAY TWICE. DURING THE FIRST INCIDENT, THE MECHANIC ACCUSED THE CONTACT OF CUTTING THE SEAT BELTS. HOWEVER, THE SERVICE DEALER MANAGER WHO IS ALSO A FIREMAN CONFIRMED THAT THE CONTACT COULD NOT CUT THE SEAT BELT. FIREMEN HAVE TO USE SPECIAL SCISSORS TO CUT SEAT BELTS IN THEIR JOB FUNCTION. THE ORIGINAL SEATBELTS WERE REPLACED BY THE SERVICE DEALER AT NO COST AFTER CONTINUAL DEBATE. THE REAR SEATBELTS HAVE FRAYED AWAY AGAIN. THE SERVICE MANAGER ALERTED THE CONTACT THAT THE REPAIRS COULD ONLY BE PERFORMED IF APPROVAL WAS GAINED FROM CHRYSLER BUT CHRYSLER DECLINED. BOTH DEALER AND MANUFACTURER REFUSED TO REPAIR THE SEAT BELT WITHOUT COST. THE VEHICLE WILL NOT PASS INSPECTION DUE TO THE DEFECTIVE SEATBELTS.
HEADLIGHT PLASTIC LENSES CLOUDING LOW BEAMS INEFFECTIVE. HIGH BEAMS SOMEWHAT BETTER. AUTO NOT SAFE TO DRIVE AT NIGHT. I HAVE NOTICED SEVERAL LENSES ON OTHER JEEP GRAND CHEROKEES TO HAVE THE SAME DEFECT. IN THE INTEREST OF SAFETY THIS SHOULD BE A RECALL ITEM THE SOONER THE BETTER. *JB
DT*: THE CONTACT STATED WHILE DRIVING 25PMH THE VEHICLE WAS FORCED OFF THE ROAD BY ANOTHER DRIVER. THE VEHICLE HIT A TELEPHONE POLE WITH THE FRONT END. THE ENTIRE FRONT OF THE VEHICLE RECEIVED DAMAGE AND ALL OCCUPANTS WERE WEARING SEAT BELTS, HOWEVER NEITHER FRONTAL AIRBAG DEPLOYED. THE DRIVER SUSTAINED INJURIES. THERE WAS PROPERTY DAMAGE AND POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS INSPECTED BY THE DEALER, BUT HAVE NOT DETERMINED WHY THE AIRBAGS DID NOT DEPLOY. UPDATED 04/15/09. *LJ UPDATED 04/16/09.*JB
DT*: THE CONTACT STATED THE DOOR LOCKS HAVE FAILED MULTIPLE TIMES. THERE IS A BUZZING NOISE PRIOR TO THE LOCKS COMPLETELY FAILING AND THERE IS NO MANUAL LOCK. THE DEALERSHIP HAS REPLACED THE ACTUATOR THREE TIMES AND THE CONSUMER IS CURRENTLY HAVING PROBLEMS WITH THE LOCKS. UPDATED 5/22/2006 - *NM
NOTICE THAT COOLANT WAS DISAPPEARING FROM THE RESERVOIR TANK...HAD TO REFILL EVERY WEEK. TOOK INTO SHOP...NO VISIBLE COOLANT LEAKS. DISCOVERED THAT COOLANT WAS LEAKING INTO THE HEAD IN BETWEEN CYLINDER 3 AND 4. COOLANT VISIBLE UNDER OIL CAP AND OIL CAP AREA. POSSIBLE DEFECTIVE HEAD CASTING (0331). *NM
DT*: THE CONTACT STATED THE LEFT FRONT DRIVER SEAT WOBBLED FROM SIDE TO SIDE AS THOUGH IT WAS NOT SECURE WHILE DRIVING AT VARIOUS SPEEDS. ADDITIONALLY, WHILE APPLYING SUDDEN BRAKE PRESSURE, THE SEAT MOVED FORWARD INTO THE STEERING WHEEL. THE VEHICLE WAS SEEN BY A DEALER AND IT WAS DETERMINED THE FRONT SEAT ANCHORAGE WAS BROKEN. *AK
DT*: THE CONTACT STATED WHILE CHECKING THE OIL, THE HYDRAULIC HOOD SUPPORTS FAILED ALLOWING THE HOOD TO STRIKE THE CONTACT IN THE HEAD. MINOR INJURIES WERE SUSTAINED. ALTHOUGH THE PROBLEM PERSISTED, THE VEHICLE WAS NOT SEEN BY A DEALER. UPDATED 4/6/2006 - *NM
VEHICLE: 2000 JEEP GRAND CHEROKEE LAREDO. WHEN DEPRESSING THE BRAKE PEDAL, IT PULSATED AND CAUSED THE STEERING WHEEL TO VIBRATE EXCESSIVELY, ESPECIALLY AT HIGHER SPEEDS. THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCES. THE DEALERSHIP SERVICE DEPARTMENT ADVISED THAT THE BRAKE ROTORS WERE WARPED AND REQUIRED REPLACEMENT. THIS OCCURRED THREE TIMES: SEPT 2001 (13,700 MILES), JAN 2003 (24,800 MILES) AND MAR 2006 (43,600 MILES). THE DEALERSHIP ADVISED THAT THERE WAS NO INHERENT FLAW WITH THE VEHICLE'S BRAKING SYSTEM OR EQUIPMENT (INCLUDING THE ORIGINAL BRAKE ROTORS & CALIPERS, AND THE REPLACEMENT PARTS). *JB
ON MY WIFE'S 2000 RIGHT HAND DRIVE JEEP CHEROKEE AFTER 120,000 MILES THE CHECK ENGINE LIGHT CAME ON, THE OBD II CODE READ A TRANSMISSION PROBLEM AFTER TRYING TO FIX THE PROBLEM I TOOK IT INTO THE DEALER WHERE THE CAR WAS PURCHASED. THEY INFORMED ME THAT IT WOULD NEED A NEW TRANSMISSION, THEY DO NOT WORK ON THE AW4 TRANSMISSIONS, THEIR FIX IS TO REPLACE IT. I HAD A FRIEND INSTALL THE NEW TRANNY ONLY TO HAVE THE SAME PROBLEM 3,000 MILES LATER, SO BACK TO THE DEALER WE WENT. I WAS CHARGED $550 TO INSTALL THE NEXT ONE BECAUSE THEY DID NOT INSTALL THE FIRST. AFTER 300 MILES THE LIGHT CAME BACK ON AND THE TRANSMISSION WOULD NOT DOWN SHIFT WHICH PUT HER IN DANGER NOT BEING ABLE TO ACCELERATE AFTER DELIVERING MAIL. SO A NEW TRANSMISSION WAS PUT IN AGAIN THIS TIME FOR NO COST EXCEPT GAS TO GET IT TO THE DEALER AND MY WIFE HAVING TO USE HER LEAVE TO HAVE THIS DONE. NOW AFTER 100 MILES THE LIGHT CAME ON THE DEALER SAID THAT THE CHANCES ARE SLIM THAT THE TRANNY WAS BAD AND IT MUST BE IN THE TCM OR THE WIRING HARNESS. WHY DOES CHRYSLER INSTALL A TRANSMISSION IN A VEHICLE AND NOT TRAIN THEIR MECHANICS TO WORK ON THEM. *JB
DT*: THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE TIRES FELT SQUARE AND THERE WAS AN EXCESSIVE STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO DETERMINED THE ROTORS WERE WARPED. THE ROTORS AND PADS WERE REPLACED. THE BRAKE ROTORS HAVE BEEN REPLACED THREE TIMES, BUT THE PROBLEM PERSISTED. THE CRANKSAHFT POSITION SENSOR WAS REPLACED. THE CONSUMER STATED HE COULD FEEL THE TRANSMISSION SHUDDER. UPDATED 03/22/06. *JB
DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT 50 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE WHICH RESULTED IN A CRASH AND THE AIRBAGS DID NOT DEPLOY. THE DRIVER SIDE OF THE VEHICLE HIT A GUARD RAIL AND THEN A BRIDGE RAIL HEAD ON. THE DRIVER WAS WEARING A SEAT BELT AND SUSTAINED INJURIES. A POLICE REPORT WAS FILED AND PICTURES WERE TAKEN AT THE SCENE. THE MANUFACTURER WAS ALERTED.
DT*: THE CONTACT STATED THE VEHICLE GEAR SHIFTER CHANGED THE GEARS FROM DRIVE TO NEUTRAL OR THE VEHICLE WOULD STALL WHILE TURNING. THE PROBLEM OCCURRED WHILE SLOWING DOWN FOR A STOP, PULLING OUT OR TURNING WHILE DRIVING BETWEEN 20 TO 30MPH. THERE IS A NHTSA RECALL, # 99V312000, REGARDING THE GEAR BOX. THE VEHICLE HAD THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
OUR JEEP GRAND CHEROKEE HAS A TRANSMISSION SELECTOR (AUTOMATIC) THAT HAS SLIPPED SO THAT THERE IS NO PARK. PARK NOW OPERATES AS REVERSE, REVERSE AS NEUTRAL, NEUTRAL AS DRIVE ETC. THERE IS NO LONGER A WAY TO REACH 1ST GEAR AND THE CAR WILL ROLL WHEN IT IS IN PARK. THE CAR IS IN THE DAIMLER CHRYSLER SHOP NOW AND NOTHING WAS DONE TO CAUSE THIS EXTREMELY DANGEROUS FAILURE. *NM
I WOULD LIKE TO REPORT A DEFECT IN 1999- 2001 JEEP GRAND CHEROKEE REAR BRAKE LIGHTS. 90% OF ALL OF THE STATED MODELS WILL HAVE FAILURE OF THE BRAKE LIGHTS DUE TO A DESIGN FLAW IN THE CONTACT AND LOCKING MECHANISM THAT KEEPS THE BULB LOCKED IN PLACE. I HAVE REPLACED THE BULB AND THE REAR LIGHT ASSEMBLY ONLY TO HAVE THE SAME THING HAPPEN AGAIN. WHEN THE HEADLIGHTS ARE ON AND THE BRAKES ARE APPLIED THE REAR BRAKE LIGHT OR LIGHTS WILL FAIL TO LIGHT UP BECAUSE THE DEFECTIVE LOCKING MECHANISM WON'T ALLOW THE ELECTRICAL CURRENT TO MAKE TO THAT PARTICULAR BULB. THIS CAUSES AN INCREASE RISK OF THESE SUV'S BEING HIT FROM BEHIND BECAUSE THE LIGHTS ARE NOT WORKING PROPERLY. I HAVE SEEN NUMEROUS OTHER MODELS WITH THE SAME PROBLEM AND IT IS ALMOST LAUGHABLE. BUT ON A SERIOUS NOTE WHEN DRIVING ON DARK AND HILLY ROADS MAKING SURE THE BRAKE LIGHTS ARE WORKING EFFECTIVELY COULD SAVE SOMEONE FROM BEING HURT. *NM
ON DECEMBER 17TH OF 2003, I BROUGHT MY 200 JEEP CHEROKEE IN FOR SERVICE AT A LOCAL AUTO SHOP. HE DISCOVERED THROUGH A DIAGNOSTIC CHECK THAT THE ENGINE WAS SKIPPING ON # 3 AND # 5 CYLINDER. THEY REPLACED THE ENGINE COIL PACK AND SPARK PLUGS. THE VEHICLE AT THAT TIME HAD 89,941 MILES ON IT. ON JANUARY 31ST OF 2006, THAT SAME JEEP WAS BROUGHT TO THE SHOP AGAIN WITH A SKIP IN THE ENGINE. IT WAS ALSO DETERMINED THROUGH A DIAGNOSTIC MACHINE THAT THE SAME PROBLEM WAS OCCURRING. THIS TIME THE ENGINE HAD 126,350 MILES ON IT. THAT IS LESS THAN 40K MILES IN 25 MONTHS. I AM NOT SURE WHAT THE WARRANTY IS ON THIS UNIT, BUT IT WOULD BE GREATLY APPRECIATED IF SOMEONE COULD LOOK INTO THIS MANNER. I HAVE SPENT ALMOST $600 IN 2 YEARS FOR THE SAME PROBLEM. THERE MUST BE SOME SORT OF AN ISSUE. PLEASE LET ME KNOW. *JB
DRIVER'S SEAT FRAME BROKE, CAUSING THE SEAT TO WOBBLE AND MAKE THE VEHICLE DIFFICULT TO OPERATE SAFELY. COST TO REPAIR WAS $750.*AK
WE PURCHASED A NEW $41,000. 2000 JEEP GRAND CHEROKEE LIMITED. AFTER ONE SEASON THE HEAT ON THE PASSENGER SIDE FAILED TO PRODUCE ANY HEAT, ONLY COLD AIR. WE WERE TRAVELING TO MICHIGAN WHEN WE DISCOVERED THIS PROBLEM. MY WIFE WAS NOT HAPPY TRAVELING WITH A BLANKET OVER HER ENTIRE BODY FOR OUR 2500 MILES TRIP. THE DEALER FIXED THE PROBLEM THE FIRST YEAR. HOWEVER, THE FOLLOWING YEAR, THE SAME THING HAPPENED AGAIN. THERE HAS BEEN MANY ATTEMPTS TO FIX THE PROBLEM EACH YEAR SINCE 2002. THEY WERE TRYING TO FIX THE PROBLEM WITH UT TAKING THE DASHBOARD APART, IT WOULD COST THEM TOO MUCH TO DO THAT., WE KEPT TAKING THE VEHICLE BACK TO THE DEALERSHIP(FOR THE SAME PROBLEM 10 TIMES. I HAVE A HISTORY REPORT OF ALL MAINTENANCE & REPAIRS. FROM THE WINTER OF 2002 UP UNTIL THIS WINTER 2005 WE HAVE HAD THE SAME CHRONIC PROBLEM WITH THE HEAT. ITS WAS ALWAYS ON THE PASSENGER'S SIDE. THE DEALER FINALLY SAID THE PROBLEM WAS THE MIXING DOORS OF THE HEATING SYSTEM, AND IT WILL COST $800 TO FIX. WE HAD BEEN CHARGED A $100 DEDUCTIBLE EACH TIME THE DEALER SAID IT WAS FIXED. NOW THAT THEY HAVE PUT US OFF ALL THIS TIME, OUR 5 YEAR EXTENDED WARRANTY HAS EXPIRED. WE DIDN'T NEED HEAT IN OCTOBER, SO WE DIDN'T KNOW THERE WAS THE PROBLEM AGAIN THIS YEAR. WE ONLY USE THE HEAT FOUR TO FIVE MONTHS OF THE YEAR. WHEN WINTER COMES AROUND WE EXPECT A $40,000 CAR TO HAVE HEAT. I AM 52 YEARS OLD, OWNED MANY CARS, AND NEVER HAD ANY PROBLEMS WITH THE HEATING SYSTEM LIKE I DO WITH THIS CAR. HOW CAN SOME MECHANISMS BREAK IN THAT SHORT OF TIME, YEAR AFTER YEAR UNLESS ITS A PRODUCE DEFECT OR THE DEALER DOES NOT KNOW HOW THE FIX THE PROBLEM PROPERLY? THE SALES PERSON SAID HE HAS SEEN OTHER GRAND CHEROKEES WITH SIMILAR PROBLEMS. *AK
DT*: THE CONTACT STATED WHILE DRIVING AT 25 MPH THE BRAKES PULSATE AND AT 55 MPH THEY SHUDDER MAKING IT HARD TO CONTROL THE VEHICLE. THE DEALER HAS REPLACED THE CALIPERS AND ROTORS THREE TIMES. THE REPAIR DOES NOT REMEDY THE PROBLEM FOR MORE THAN 10,000 MILES. *NM UPDATED 2/7/2006 - *NM
I OWN A 2000 JEEP GRAND CHEROKEE LAREDO 4WD. I HAD BEGUN TO NOTICE A SHUDDER WHEN BRAKING AND TOOK THE VEHICLE TO MY LOCAL REPAIR SHOP (MIDAS). THEY ADVISED ME THAT I WOULD NEED NEW ROTORS, PADS, AND CALIPERS ON AT LEAST THE FRONT BRAKES. THEY ALSO TOLD ME THAT THIS IS A RECURRING PROBLEM WITH JEEPS AND THAT A TECHNICAL SERVICE BULLETIN HAD BEEN GIVEN TO THEM REFERRING THEM TO THIS PROBLEM. WHAT I DON'T UNDERSTAND IS; IF THIS IS A PROBLEM THAT JEEP KNOWS ABOUT AND THE BRAKING SYSTEM THAT IS SAFETY RELATED, THEN HOW CAN IT NOT BE A RECALL. THE MECHANIC TOLD ME THE CALIPERS HAVE A PROBLEM OF 'STICKING', CAUSING UNEVEN ROTOR WEAR AND SHOE FAILURE. I BOUGHT THE VEHICLE USED LESS THAN A YEAR AGO, AND NOW HAVE NO REAL RECOURSE TO GET THE PROBLEM FIXED. *JB
1. NORMAL DAY ACTIVITIES SUCH AND USING THE LOCK OR UNLOCK BUTTON ON THE DOOR PANEL OR REMOTE CONTROL TO UNLOCK OR LOCK THE DOORS. 2. THE DOOR FAILS TO LOCK OR UNLOCK THE DOOR AND IT MAKES A LOUD BUZZING NOISE. SOUNDS SIMILAR TO A DUCK QUACK, IT IS VERY LOUD. THIS CAN INTERFERE WITH THE CHILD SAFETY LOCK FUNCTIONING PROPERLY. 3. THE DRIVER'S REAR DOOR LOCK ACTUATOR HAS FAILED AND NEEDS TO BE REPLACED. *JB
BREAK FAILURE WHILE DRIVING DOWN A MOUNTAIN. WE HAD NO WARNING OF THIS PROBLEM UNTIL WE STARTED DESCENDING A MOUNTAIN IN ARIZONA. THE BRAKES STARTED TO "CHATTER" AND DIDN'T HOLD. I PUT THE CAR INTO 2ND GEAR AND WAS ABLE, BARLEY, TO KEEP CONTROL. WE BROUGHT THE CAR INTO A JEEP DEALER SEVERAL DAYS LATER AND THEY TOLD US THE ROTORS AND BRAKE PADS WERE TOTALLY GONE ON BOTH FRONT TIRES. WE HAD THEM REPLACED. WE'VE HAD THIS PROBLEM BEFORE AND IN FACT, HAD THE BRAKES REPLACED JUST SIX MONTHS AGO. THIS WAS THE FOURTH TIME WE'VE REPLACED BRAKES ON THIS VEHICLE. *JB
CAR WAS IN A CHAIN REACTION ACCIDENT. I WAS HIT FROM BEHIND AND PUSHED INTO THE CAR IN FRONT OF ME. MY CAR WAS A TOTAL LOSE AS WAS THE CAR I WAS PUSHED INTO. THE AIR BAGS DID NOT INFLATE. *NM
DT: THE CONTACT STATES THERE IS AN NHTSA RECALL, CAMPAIGN 99V312000 REGARDING THE STEERING: GEAR BOX (OTHER THAN RACK AND PINION). THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL. HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE HAS NOT BEEN REPAIRED. *AK
2000 JEEP GRAND CHEROKEE LAREDO - FRONT DOOR LOCKS STARTED TO BUZZ AND WOULD NOT WORK PROPERLY. SAFETY ISSUE LIVING IN A CITY, I WANT TO BE ABLE TO LOCK MY DOORS WHEN DRIVING OR PARKING IN A PUBLIC AREA. *JB
DT: THE CONTACT STATED WHILE DRIVING SOMETHING RAN IN FRONT OF DAUGHTER'S VEHICLE. SHE TURNED THE WHEEL TO AVOID THE ROAD HAZARD AND LOST CONTROL OF THE VEHICLE. THE VEHICLE FLIPPED OVER, AND EJECTED BOTH THE DAUGHTER AND HER PASSENGER THROUGH THE WINDSHIELD. THE POLICE STATED BOTH HAD ON THEIR SEAT BELTS. UPON IMPACT, THE DRIVER'S SIDE AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. A POLICE REPORT AND INSURANCE REPORTS WERE TAKEN. BOTH THE CONTACT'S DAUGHTER AND THE PASSENGER WERE SERIOUSLY INJURED. *AK
DT: CONTACT STATED THE PASSENGER FRONT DOOR WILL NOT UNLOCK MANUALLY OR AUTOMATICALLY. THERE WAS NO PRIOR WARNING. ALSO, WHEN PUSHING THE BUTTON TO UNLATCH SEAT BELT THE BUTTON WAS HARD TO PUSH. THIS OCCURRED WITH THE DRIVER AND PASSENGERS SEAT BELTS. SHE CONTACTED THE DEALER, AND THEY OFFERED NO FREE REMEDY. *AK
DT: THE CONTACT STATED EVERY TIME IT RAINED THE TAIL LIGHTS AND BRAKE LIGHTS SHORTED OUT. THE BULBS HAVE BEEN REPLACED FOUR TIMES. THE DEALER REPLACED THE WIRING HARNESS. THE PROBLEM RECURRED. THE SPARE TIRE STORAGE AREA KEPT FILLING UP WITH WATER. *AK
I RECENTLY BECAME AWARE OF A SERIOUS DEFECT IN THE COOLING FAN OF MY JEEP GRAND CHEROKEE. ON 11/11/05, I WAS DRIVING APPROXIMATELY 30 MPH WHEN I UNEXPECTEDLY HEARD A LOUD EXPLOSION. I IMMEDIATELY PULLED OVER AND NOTICED A SIGNIFICANT AMOUNT OF FLUID DRAINING FROM MY CAR. UPON FURTHER INSPECTION UNDER THE HOOD, I DISCOVERED THE COOLING FAN HAD EXPLODED INTO MANY PIECES, WHICH SUBSEQUENTLY DAMAGED MY RADIATOR CAUSING THE LEAK OF COOLANT. THIS WAS A SUDDEN MALFUNCTION WITHOUT ANY SORT OF WARNING, WHICH COULD POTENTIALLY HAVE SERIOUS CONSEQUENCES SUCH AS SEVERE INJURY AND EVEN DEATH. FORTUNATELY, I WAS ABLE TO PULL OFF THE ROAD WITHOUT INCIDENCE. WHILE RESEARCHING ONLINE, I DISCOVERED THAT NOT ONLY IS THIS A COMMON PROBLEM, BUT THAT CHRYSLER IS FULLY AWARE OF THIS FLAW IN THEIR VEHICLE BUT HAS YET TO ISSUE A RECALL. I REQUEST A REIMBURSEMENT FROM CHRYSLER FOR ALL DAMAGE SUSTAINED TO MY VEHICLE DUE TO THIS MALFUNCTION. I ALSO BELIEVE IT IS IMPERATIVE THAT THIS DEFECT BE INVESTIGATED AND A RECALL TO BE ISSUED. SAFETY IS OF THE UTMOST IMPORTANCE AND THIS IS NEGLIGENCE ON THE PART OF CHRYSLER. *JB
WITH THE KEY IN THE OFF POSITION, THE ENGINE CONTINUES TO RUN. THIS IS THE THIRD OCCURRENCE. I WILL LIST THE DATE OF FIRST OCCURRENCE. *NM
REPLACEMENT OF FRONT AND REAR DISCS ON BRAKE SYSTEM FOR THE 4TH TIME. BRAKES REPEATEDLY PULSE AND FADE. ALL MILES ARE HIGHWAY DRIVEN. VERY CONSERVATIVE DRIVER. PADS SEEM TO LAST, ACCORDING TO SERVICE TECHNICIAN HOWEVER DISCS ARE COMPLETELY PITTED INDICATING INFERIOR COMPONENTS AND EXTREMELY POOR BRAKE DESIGN. *NM
I AM ANOTHER FRUSTRATED 2000 JEEP GRAND CHEROKEE OWNER! MY REAR LIFT GATE LOCK STARTING MAKING A HORRIBLE GRINDING SOUND, AND WOULDN'T UNLOCK. AFTER TAKING IT TO A LOCAL DEALERSHIP, I LEARNED THAT THIS WAS A COMMON PROBLEM WITH GRAND CHEROKEES, AND WOULD COST ABOUT $400 TO FIX. ALSO, TO EXPECT THE SAME PROBLEM FROM THE OTHER DOOR LOCKS. NOW SEVERAL MONTHS LATER MY DRIVER SIDE BACK SEAT DOOR LOCK IS DOING THE SAME THING. I'M SURPRISED TO FIND SO MANY OTHER GRAND CHEROKEE OWNERS ON LINE WITH THE SAME PROBLEM(MYCARSTATS.COM), YET THE MANUFACTURER DOESN'T FEEL THIS IS WORTHY OF A RECALL, AND THE PROBLEM ISN'T COVERED UNDER WARRANTY. JEEP IS AWARE OF THIS PROBLEM AND SHOULD RECALL IT. *JB
DT: THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO TWO WHEEL DRIVE THAT EXPERIENCED VIBRATION. THE VEHICLE WAS TAKEN TO A TRANSMISSION REPAIR SHOP BECAUSE THE CONTACT SUSPECTED IT WAS AN ISSUE WITH THE TRANSMISSION. WHEN THE VEHICLE WAS PLACED ON RACKS THE MECHANIC NOTED IT WAS THE CARRIER BEARINGS IN THE REAR END. ALSO, THE MECHANIC NOTED THIS WAS A COMMON ISSUE THAT HE WAS QUITE FAMILIAR WITH. IT WAS DANGEROUS BECAUSE THERE WAS A RISK FOR THE WHEEL LOCKING WHILE DRIVING. THE MECHANIC WOULD NOT PERFORM THE REPAIRS BECAUSE THE WOULD SOON DUE TO THE PART BEING DEFECTIVE. THE CONTACTED CONTACTED A CHRYSLER DEALER AND THE MANUFACTURER, AND THEY WOULD NOT OFFER ANY ASSISTANCE BECAUSE VEHICLE WAS OUT OF WARRANTY. NO REPAIRS OR CORRECTIONS HAVE BEEN MADE AT THIS TIME. THEY SUGGESTED A FRICTION MODIFIER TO REMEDY THIS PROBLEM. *AK
THE STEEL BRAKE LINE RUNNING UNDER THE PASSENGER COMPARTMENT OF THE AUTO CORRODED CAUSING A COMPLETE AND SUDDEN LOSS OF BRAKE FLUID FOR THE REAR BRAKES. THE BRAKE LINE CORRODED WHERE IT CAME IN CONTACT WITH A WHITE PLASTIC CLIP INTENDED TO SECURE AND LOCATE THE BRAKE LINE. *NM
WHILE DRIVING CONSUMERS 2000 JEEP GRAND CHEROKEE LAREDO MADE A LOUD POPPING SOUND. CONSUMER PULLED OVER AND NOTICED ANTIFREEZE LEAKING . *TS DURING CLOSER EXAMINATION THE CONSUMER REALIZED THAT THE COOLING FAN HAD BROKEN IN SEVERAL PIECES AND HAD DAMAGED THE RADIATOR. THE CONSUMER DIDN'T NOTICE OR HEAD ANYTHING OUT OF THE ORDINARY PRIOR TO THE FAILURE. THE CONSUMER CONTACTED THE MANUFACTURER AND REQUESTED REIMBURSEMENT. *NM
DT: THE CALLER SAID THAT WHILE DRIVING AT 10 MPH LOST STEERING CONTROL. HE JUST GOT OFF THE HIGHWAY AND WAS STARTING TO TURN INTO A PARKING LOT WHEN HE LOST CONTROL OF THE VEHICLE. HE SAID THE STEERING WHEEL WOULD SPIN FREELY INTO CIRCLES. THERE WERE NO ACCIDENTS OR INJURIES. VEHICLE WAS TOWED TO A REPAIR SHOP. HE WAS TOLD THAT THE COMPRESSION BOLT THAT HOLDS THE STEERING KNUCKLE AND THE STEERING WHEEL SPINDLE TOGETHER CAME LOOSE AND CAUSED THE LOSS OF STEERING. THE REPAIR SHOP TIGHTENED THE BOLT. DEALER SAID THEY NEVER HEARD OF THAT PROBLEM. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK
BAD LEAK COMING THROUGH PASSENGER SIDE THROUGH HEATING DUCT, 3 INCHES OF STANDING WATER COMMON ON RAINY DAYS IN PASSENGER SIDE. *NM
DT: CONSUMER HAD TO REPLACE FIVE INDIVIDUAL BRAKES IN FIVE YEARS. FIRST WAS THE FRONT BRAKES AND ROTORS, THEN IT WAS THE FRONT BRAKES AND ROTORS AGAIN ABOUT SEVEN MONTHS LATER. THEN ALMOST A YEAR LATER, HAD THEM REPLACED AGAIN. A YEAR AFTER THAT HAD THE REAR BRAKES AND ROTORS DONE. FINALLY HAD THE FRONT BRAKES AND ROTORS AGAIN. THE MECHANIC TOLD CONSUMER THAT THE ROTORS WERE WARPED, AND THAT THEY COULD BARELY GET THEM OFF OF THE CAR.*AK WHEN I FIRST NOTICED THIS, THE BRAKES STARTED TO SEEM LIKE THEY WERE NOT AS EFFECTIVE AS THEY SHOULD BE. THEN, ABOUT A WEEK LATER, THE CAR WILL START TO VIBRATE AS I PRESS THE BRAKE PEDAL, AND THE VIBRATION STARTS IN THE BRAKE PEDAL, AND CONTINUE TO VIBRATE UNTIL THE WHOLE CAR IS SHAKING. IT TOOK A LONG TIME FOR THE VEHICLE TO CRANK. THE DEALER REPLACED THE FUEL PUMP O-RING AND SHIMS. *NM
DT: THE CONSUMER STATED THAT 2000 JEEP GRAND CHEROKEE WAS HAVING AN PROBLEM WITH THE FRONT SEA SLIDER THAT ADJUSTED THE SEAT ON DRIVER'S SIDE. THE BOLT WAS GOING THROUGH THE BRACKET. THE SEAT WAS ROCKING BACK AND FORTH. THE CONSUMER NOTICED THIS ABOUT 2 MONTHS AGO WHEN THE BOLT WAS DISLODGING AND MAKING A CLINGING SOUND. THE CONSUMER INVESTIGATED THE NOISE FURTHER AND FOUND THAT THE BOLT WAS COMING THROUGH THE BRACKET. THE CONSUMER WAS ON THE NHTSA WEBSITE AND FOUND THAT THERE WERE OTHER COMPLAINTS ON THIS ISSUE. THE CONSUMER WAS TAKING THE JEEP IN FOR REPAIRS TOMORROW. *AK
VEHICLE HAS BEEN TO THE REPAIR SHOP SEVERAL TIMES FOR REAR END REPAIRS, THE REAR END WAS REPLACED WITH ANOTHER. *JB
DT: THE DRIVER'S SEAT CAME OFF THE TRACK, IT BROKE. THE CONSUEMR WAS JUST GETTING INTO VEHICLE WHEN THE SEAT SUDDENLY BROKE ON JULY 5, 2005. THE CONSUMER CALLED THE DEALER AND THEY CLAIMED THE THE VEHICLE'S WARRANTY HAD EXPIRED. *AK UPDATED 2/16/2007 - *NM
MY VEHICLE HAS BEEN LOSING COOLANT FOR QUITE SOME TIME. IT HAS RELATIVELY LOW MILEAGE TO HAVE HEAD PROBLEMS, BUT I NOW HAVE COOLANT IN MY OIL. I HAVE DONE SOME RESEARCH AND FOUND THAT DAIMLER-CHRYSLER USED 0331 CAST HEADS ON THIS MODEL CHEROKEE (2000 W/ 4.0L ENGINE). IT TURNS OUT THAT THESE HEADS WERE A POOR CAST ALLOWING CRACKS TO FORM NEAR THE #3 CYLINDER AREA ALLOWING COOLANT TO FLOW INTO THE OIL. THIS RESULTS IN A DROP IN OIL PRESSURE AND EVENTUALLY BEARING AND ENGINE FAILURE. I CONSIDER MYSELF SOMEWHAT LUCKY THAT I DISCOVERED THIS PROBLEM BEFORE THE ENGINE SEIZED UP ON ME, HOWEVER I AM NOW LOOKING AT OVER $1000 IN REPAIRS THAT SHOULD NOT BE NECESSARY FOR A VEHICLE WITH JUST OVER 50K MILES. I AM VERY DISAPPOINTED SINCE I BELIEVED JEEPS TO BE RELIABLY BUILT VEHICLES. I SINCERELY HOPE THAT SOMEONE FROM DAIMLER-CHRYSLER WILL READ THIS AND RECTIFY THE SITUATION BEFORE THE ENGINE FAILURE LEADS TO AN ACCIDENT OR DEATH. *JB
I RECENTLY READ ABOUT THE 2002 JEEP GRAND CHEROKEE INVESTIGATION REGARDING THE COOLING FAN BREAKING APART AND COMING THROUGH PLASTIC OUTER PROTECTIVE SHELL. I OWN A 2000 JEEP GRAND CHEROKEE LAREDO 4.0L AND THIS HAPPENED TO ME LAST MONTH. IT BEGAN AS A RUMBLING NOISE WHEN MY AIR CONDITIONER WAS ON AND PROGRESSIVELY GOT LOUDER OVER ABOUT TWO MONTHS. I FAILED TO HAVE THE NOISE CHECKED OUT. IN JUNE, WHILE I WAS TRAVELING ON THE INTERSTATE, THE COOLING FAN COMPLETELY FELL APART AND IMPALED ITSELF INTO MY RADIATOR AND BROKE THROUGH THE OUTER PLASTIC SHROUD ON THE TOP SIDE AND ON THE UNDER SIDE. I HAD TO COMPLETELY REPLACE THE FAN AND RADIATOR. *NM
DT: WITHOUT WARNING, THE FRONT PASSENGER SIDE TIRE BLEW WHILE DRIVING. THE CONSUMER STATED TWO OTHER TIRES WERE LEAKING AIR BECAUSE THE SIDEWALLS WERE DEFECTIVE. THE CONSUMER WAS CONSTANTLY PUTTING AIR IN THEM. *JB
AS I WAS IN PARK WITH MY VEHICLE RUNNING, MY VEHICLE JUMPED OUT OF PARK INTO REVERSE AND ROLLED AWAY EVENTUALLY HITTING A WOMAN PUTTING HER INTO THE HOSPITAL. IT ALSO HAD DONE DAMAGE TO THE FUNERAL HOME WE WERE AT. I WAS NOT IN THE VEHICLE AT THE TIME. SEVERAL TIMES BEFORE THE INCIDENT THE CAR SHIFTER WOULD LOCK UP AND NOT EVEN MOVE OUT OF PARK.
DT: CONTACT STATES: THE TIRE ROD AND BALL JOINTS ON THE DRIVER'S SIDE FELL APART. HE SAW ON THE WEBSITE THERE WAS 318,000 RECALLS ON THE DURANGO FOR THAT YEAR. THERE WAS NO WARNING THAT THE FAILURE WAS ABOUT TO OCCUR. HE HAS CALLED CHRYSLER AND THEY SAID THEY DID NOT HAVE ANY OTHER REPORTS OF THIS ISSUE. *AK *NM
2000 GRAND CHEROKEE FRONT BRAKE ROTORS WARPING/FAILING DUE TO MANUFACTURE DEFECT. JUST DAILY USAGE - BRAKES HAVE BEEN SERVICED ONCE BEFORE, AND ARE NOW GOING IN FOR REPAIR AGAIN. JEEP INTERNAL TSB'S TSB 05-003-02B - FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION DESCRIBES THIS ONOING ISSUE- THE VIBRATION IS SO BAD RIGHT NOW THAT LOSS OF VEHICLE CONTROL IS POSSIBILITY. NEXT SERVICE TO REMEDY PROBLEM IS JULY 14,2005
I'VE HAD TWO DOOR LOCKS MALFUNCTION TO THE POINT WHERE THEY WILL NO LONGER OPEN THE DOOR. THIS HAS HAPPENED TO THE RIGHT REAR PASSENGER DOOR AND THE DRIVER DOOR. THE FIRST OCCURRED ABOUT 5 MONTHS AGO (RIGHT REAR PASSENGER DOOR) AND ON 7-08-05 THE DRIVER SIDE DOOR STOPPED WORKING
BOTH FRONT DOOR WINDOWS DO NOT OPERATE UP AND DOWN DUE TO THE CHEAP PLASTIC PEICE THAT HOLD THE WINDOW ON THE TRACK, POOR QUALITY .NOTHING WAS DONE BY DANBURY DODGE IN CONN.
DT: CONSUMER STATED THE PLASTIC THAT GOES OVER THE HEADLIGHTS WAS ALL FOGGED UP AND IT AFFECTED DRIVING AT NIGHT. DEALER COULDN'T DO ANYTHING ABOUT IT SINCE THEY HAD ALREADY REPLACED OVER 9,000 OF FEET THE PLASTIC COVERS . SHE NOTICED THIS ABOUT A YEAR AGO, BUT IT WAS GETTING WORSE. SHE WAS TOLD BY ONE DEALER THAT IT WAS COSMETIC.*AK
DT: THERE IS A SHIMMY WHEN BRAKING AND IT IS WORSE WHEN GOING OVER 40 MPH. THIS CAUSES THE ROTORS TO WARP AND THE BAKE PADS TO WEAR OUT FASTER. THE MANUFACTURER RECOMENDES THAT THE BRAKE CALIPERS BE REPLACED WITH AFTER MARKET CALIPERS. *JB
DT: LAST YEAR THE PROBLEM WAS ERRATIC, BUT THIS YEAR I CAN NOT OPEN THE PASSENGER'S ELECTRIC WINDOWS WITH THE PASSENGER'S CONTROLS ONLY WITH THE DRIVER'S CONTROLS. *TT *NM
DT: SINCE THE PURCHASE OF THE VEHICLE, ESPECIALLY ON THE HIGHWAY, THERE WA S VIBRATION AND SHIMMYING WHEN BRAKING,. HAD THE ROTORS TURNED, REPLACED, AND TURNED AGAIN. IN MAY 2004 FOUND THAT ALL OF THE ROTORS WERE WARPED. IN NOVEMBER 2004, THEY DID FIND A VERY SLIGHT VIBRATION, BUT THEY DID NOTHING ABOUT IT. TOOK VEHICLE TO DEALERSHIP 5 TIMES, AND IS TAKING WAS BACK IN NEXT WEEK. THIS RESULTED IN REPLACING THE TIRES EARLY.*AK
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO THAT HAS PROBLEMS WITH THE FRONT BRAKES SINCE I BOUGHT IT. THE VEHICLE HAS 30,725 MILES ON IT AND I HAVE HAD THE BRAKES REPLACED 3 TIMES. AT AROUND 12,000 MILES, THE CAR BEGAN TO VIBRATE, SHAKE AND PULL TO THE LEFT WHENEVER I DECELERATED. I BROUGHT IT BACK TO THE DEALER AND THEY RESURFACED THE BRAKE ROTORS. AT 30,000 MILES THE SAME THINGS BEGAN TO OCURR, EXCEPT THAT THE PULLING EFFECT WAS MORE PRONOUNCED, WHERE I ACTUALY HAD TO TURN THE WHEEL TO THE RIGHT AS I CAME TO A STOP. AFTER READING COMPLAINTS FROM FELLOW JEEP OWNERS (MODEL YEAR 1999-2004) WHO HAVE HAD THE SAME OR WORSE EXPERIENCE, I HAD AFTERMARKET ROTORS PUT ON MY VEHICLE BY A NON-JEEP MECHANIC. I BELIEVE THAT THE MANUFACTURER IS USING OEM ROTORS THAT ARE MADE OUT OF INFERIOR MATERIALS. IN ADDITION, I AM REASONABLY SURE THAT A CLASS ACTION SUIT HAS ALREADY BEEN BROUGHT AGAINST JEEP BY THE MASON LAW FIRM REGARDING THIS EXACT PROBLEM.
LOCKS ON BOTH THE PASSENGER SIDE FRONT DOOR AND THE DRIVERS SIDE REAR DOOR HAVE FAILED.
HELLO, I AM THE OWNER OF A 2000 JEEP GRAND CHEROKEE LAREDO WITH THE VIN#: [XXX]. I AM EXPERIENCING THE FOLLOWING ISSUES WITH MY VEHICLE: THE STEERING FEELS LOOSE, FEELS LIKE IT IS STICKING AND IT SEIZED ONCE. I HAD THE VEHICLE INSPECTED BY A DEALERSHIP AND WAS TOLD THAT THE STEERING GEAR BOX IS DEFECTIVE AND NEEDS TO BE REPLACED. SINCE I AM VERY CONCERNED ABOUT THE SAFETY OF MY FAMILY, WE HAVE DISCONTINUED DRIVING THE VEHICLE FOR NOW. AFTER SOME RESEARCH FOR THE POSSIBLE ROOT CAUSE OF THIS PROBLEM I FOUND THE FOLLOWING RECALL NOTICE: 2000 JEEP GRAND CHEROKEE LAREDO NHTSA RECALL ID NUMBER: 99V312000 RECALL DATE: NOV 04, 1999 COMPONENT: STEERING:GEAR BOX (OTHER THAN RACK AND PINION) POTENTIAL UNITS AFFECTED: 1259 PLEASE REVIEW INTERESTINGLY ENOUGH, MY OWN VEHICLE WAS ALSO BUILT IN AUGUST OF 1999 (PER STICKER ON VEHICLE). AFTER TALKING TO THE DEALERSHIP TO SEE IF MY VEHICLE WAS INCLUDED IN THE RECALL, I WAS ONLY TOLD THAT THERE ARE NO OPEN ISSUES LISTED ON MY VEHICLE AND THEY COULD NOT EVEN TELL ME IF MY STEERING GEAR WAS REPLACED AT THE TIME OF THE PREVIOUS OWNER. AFTER CALLING CHRYSLER CORPORATE CUSTOMER SERVICE, I WAS ALSO TOLD THAT THERE IS NO OPEN RECALL ON MY VEHICLE AND THAT THERE IS NOTHING THEY COULD DO FOR ME. HERE IS MY REQUEST TO YOU: PLEASE CONTACT DAIMLER CHRYSLER TO GET SOME MORE INFORMATION AS TO WHY MY VEHICLE IS NOT INCLUDED IN THIS RECALL EVEN THOUGH IT WAS BUILT IN EXACTLY THE SAME TIME FRAME AS ALL THE RECALLED VEHICLES. I WOULD EXPECT FOR DC TO INCLUDE MY VEHICLE IN THIS RECALL AND REMEDY THE DEFECT IN THEIR COMPONENT BEFORE ANYBODY GETS HURT. THANK YOU VERY MUCH FOR YOUR HELP. BEST REGARDS, [XXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
DEFROST BLEND DOOR PASSENGER SIDE INOP ICE ON WINDSHIELD.UNABLE TO SEE THRU PASSENGER SIDE WINDSHIELD
DT: JEEP CHEROKEE, HAD A HEAD-ON COLLISION ALMOST DEAD-CENTER, AND A POLICE CAR HITVEHICLE'S RIGHT SIDE, THEN, IT HIT THE RIGHT SIDE. UPON IMPACT, NEITHER AIR BAG DEPLOYED, DRIVER'S SEAT BELT CAME UNDONE, AND THE BUMPER, GRILL, AND FOG LIGHTS FELL OFF. CONSUMER SUSTAINED M NOSE, EARDRUM, KNEE, EYESIGHT AND BACK INJURIES . TALKED TO THE MANUFACTURER, AND THEY WILL NOT TAKE RESPONSIBILITY FOR THE AIR BAGS NOT DEPLOYING, THERE WAS A RECALL FOR AIR BAGS. *AK
I PURCHASED MY 2000 JEEP GRAND CHEROKEE IN 2002. CHRYSER PURCHASED IT BACK FROM THE ORIGINAL OWNER DUE TO A BRAKE ISSUE. THE DEALER ASSURED ME THE PROBLEM WAS RESOLVED. WITHIN SIX MONTHS THE VEHICLE BEGAN TO SHAKE VIOLENTLY UPON BRAKING. THE DEALER RESURFACED THE ROTORS AND IT WAS OKAY FOR A FEW THOUSAND MILES, THEN BEGAN THE SEVERE SHAKING AGAIN. CHRYSLER AND THE DEALERSHIP HAVE REFUSED TO PROVIDE A SOLUTION. WE HAVE SINCE REPLACED THE ROTORS BY AN INDEPENDENT MECHANIC AND THE PROBLEM HAS RE-OCCURED. I HAVE SINCE READ NUMEROUS COMPLAINTS ON THE INTERNET ABOUT A BAD DESIGN THAT CONTINUES TO WARP THE ROTORS.
BEARINGS CAME APART ON SEAT GLIDE ASSEMBLY.STRESS ON WEAKER PARTS CAUSED ASSEMBLY TO FAIL.REPLACED UNDER WARRANTY.ONE YEAR LATER THE SAME THING OCCURED ON NEW ASSEMBLY.THE METAL ON THE ENTIRE ASSEMBLY HAS STARTED TO CRACK .I AM FORCED TO PURCHASE A NEW SEAT THAT MAY ALSO BE DEFECTIVE.NO LONGER UNDER WARRANTY.
IN OCT 2000 LIS. A JEEP FROM DAMIOLIER CHYSLER. IN 2002 THE JEEP WAS ALL OVER THE ROAD TOOK TO THIER SHOP THEY CUT THE ROTTERS THE JEEP ONLY HAD 6,000 MILES IN THE YEAR 2003 HDA TO RETURN NOT EVEN A YEAR HAD GONE BY AND THEY RE-CUT THE ROTORS WITH ONLY 12,000 MILE ON THE JEEP[. THIS IS THE YEAR 2005 THE JEEP HAS ONLY 24,000 MILES AND SINCE DEC. 2004 IT STARTED AGAIN. THE PLACE WHERE I GOT THE CAR IS NO LONGER IN NJ NOW IT WILL COST ME 500.00 TO FIX SOMETHING WHICH SHOULD HAVE BEEN FIX RIGHT THE FIRST TIME.
DT: BRAKES WERE A CONSTANT PROBLEM THAT BEGAN AT 80,00 MILES. ROTORS HAVE BEEN REPLACED EVERY 8000 MILES. DEALER REPORTED IT WAS A WEAR AND TEAR ISSUE. VEHICLE WAS REGULARLY SERVICED. BRAKES BEGAN SHOWING A WEARING PROBLEM. ROTORS BECOME WARPED AND W-WHEEL ANTI LOCK BRAKES BECAMEE DEFECTIVE. HAPPENED WHILE DRIVING IN ALL WEATHER CONDITIONS. *AK
WHEN APPLYING BRAKES AT SPEEDS OF AROUND 30 MPH OR MORE THE VEHICLE'S FRONT END SHIMS VIOLENTLY. THE VEHICLE SHAKES AS THE FRONT WHEELS ARE SEEN OSCILLATIONS FROM RIGHT TO LEFT, WHICH RESULTS IN A LOST OF STEERING. THE DEALER ATTRIBUTES THIS TO WARPED ROTORS. WHILE WARPED ROTORS MAY CAUSE A BRAKING ISSUE THEY SHOULD NOT CAUSE OSCILLATIONS IN THE FRONT WHEELS. REPLACING THE ROTORS AND PADS MIGHT TEMPORARILY IMPROVE THE PERFORMANCE IT WILL NOT CORRECT THE UNDERLYING PROBLEM OR DESIGN FLAW THAT CAUSES THE OSCILLATIONS IN THE STEERING OF THE FRONT WHEELS
DT: CONSUMER WAS WORKING ON THE VEHICLE, AND SPRAYED THE CARBURETOR WHEN THE CAR LUNGED FORWARD PINNING CONSUMER BETWEEN A WIRED SHELF AND FREEZER WHICH STOPPED THE JEEP BUT WAS DESTROYED. *TT *EH
ENGINE WAS KNOCKING, CHECK ENGINE LIGHT CAME ON, DIAGONISTIC TEST SHOWED 6TH CYLINDER WAS MISFIRING LIFTER WAS DAMAGED. THE CAMSHAFT WAS REPLACED AS WELL AS THE LIFTERS AND HEADGASKET. I DO NOT UNDERSTAND HOW A 2000 VEHICLE WITH ONLY 81000 KMS NEEDS $2000.00 WORTH OF REPAIRS DONE. THE DEALER ALSO ADVISED ME THAT HE CAN'T UNDERSTAND HOW THIS IS REQUIRED EITHER. HE ADVISED ME TO CALL 1-800- 465-2001 TO VOICE MY COMPLAINT. HE ALSO GAVE ME THE OLD PART TO SEND BACK TO CHRYSLER. THE 1-800 # I CALLED ADVISED ME THAT THEY WILL PUT MY INFORAMTION IN MY FILE, BUT THEY COULD NOT DO ANYTHING ELSE FOR ME NOR DID THEY WANT THE PART. I WOULD LIKE FEED BACK ON THIS COMPLAINT AS I AM NOT HAPPY WITH MY EXPERIENCES WITH CHRYSLER THUS FAR. ARE THE PARTS THEY ARE USING TO BUILD THESE VEHICLES NOT UP TO PAR? ????
DT: WAS DRIVING AND NOTICED THE SEAT WOBBLING, SEAT MOUNT ADJUSTER ANGLE BRACKET BROKEN ON DRIVER'S SIDE SEAT. ANGLE BRACKET FAILED. CONTACT FELT IT WAS A DESIGN FLAW. DEALER STATED HE SAW BRACKET FAILURE BEFORE ON OTHER VEHICLES. MANUFACTURER WILL NOT HELP. *AK
THE CONSUMER BELIEVED THE TRANSMISSION WAS SLIPPING. WHEN DRIVING ONE OR TWO MILES THERE WAS NO POWER. THE FIRST START, WHEN IT IS PUT IN REVERSE, THERE IS A BIG SOUND. THIS HAPPENS EARLY IN THE MORNING OR WHEN THE ENGINE IS COLD. ONLY HAS 29,000 MILES ON THE CAR.
BOUGHT CAR USED W/49,000MI. AS SOON AS I GOT IT ON THE ROAD, I NOTICED THE "CHECK GAUGES" LIGHT ILLUMINATED AT A WARM IDLE, ONLY TO FIND MY OIL PRESSURE GUAGE PEGGED AT 0 PSI. DID RESEARCH ON THE WEB AND APPARENTLY THE "0331 CAST" BREED OF CYLINDER HEADS THAT DC USED IN 2000-2001 XJ'S ARE NOTED FOR CRACKING AFTER AN OVERHEAT. SURE ENOUGH THE VEHICLE HAD A CRACK IN THE CYLINDER HEAD, WHICH CAUSED COOLANT TO MIX INTO THE ENGINE OIL. CONSEQUENTLY, MY MAIN, ROD AND CAMSHAFT BEARINGS, AS WELL AS THE CYLINDER HEAD ITSELF HAD TO BE REPLACED. LONG STORY SHORT, THERE ARE SEVERAL COMPLAINTS OUT THERE EXACTLY LIKE THIS ONE, DO RESEARCH BEFORE YOU BUY ANY CHEROKEE FROM THIS ERA USING THE 0331 HEADS. UNFORTUNATELY, DC NEVER STEPPED UP TO THE PLATE AND OFFERED A RECALL. CAVEAT EMPTOR!
CONSUMER IS REQUESTING REIMBURSEMENT FOR DEFECTIVE IGNITION KEY LOCKING SYSTEM.***NO ANSWER REQUIRED***. *MR THE CONSUMER WAS TOLD THERE WERE PROBLEMS WHERE THE TUMBLER BECOME FROZEN AND THE LOCKING PINS FALL OUT MAKING THE KEY INOPERABLE. THE CONSUMER HAD A BURNED OUT TAIL LIGHT BULB REPLACED. *JB
VEHICLE PURCHASED ON 3/26/00. CURRENTLY MILEAGE UNDER 30,000 MILES. BEEN EXPERIENCING FAILURE WITH ROTOR SINCE THE FIRST YEAR OF PURCHASE OF THE NEW VEHICLE WHICH VIBRATED VIOLENTLY WHEN STEPPING ON BRAKES OVER 20 MILES PER HOUR. BELOW ARE THE DATES REQUIRING SERVICE AND/OR REPLACEMENT OF ROTOR. 2/29/2000, 5/31/2001, 0/24/2001, 06/06/2002, 05/07/2003, 1/24/2003, 5/17/2004 04/04/2005. ACCORDING TO THE NHSTA DATA BASE, THERE ARE 217 COMPLAINTS ON THE ROTOR POSSIBLE DEFECT ON THIS MODEL. ITS NOT REASONABLE FOR A CONSUMER PURCHASING A NEW VEHICLE TO EXPECT REPLACEMENT OF ROTORS ONE AND SOMETIMES TWICE A YEAR. HAVE CONTACTED REGIONAL DIVISION OF CHRYSLER IN THE PAST YEARS, AND HAVE GOTTEN SERVICED. THIS YEAR, WITH THE NEW DIVISION MANAGER THOMAS SMITH, HE STATES THAT HE HAS NOT BEEN AWARE OF THE ANY PAST COMPLAINTS OF THE ROTOR AND THAT IT IS A USER ERROR. IN ADDITION, HE REFUSES TO PROVIDE AN E-MAIL OR MAILING ADDRESS TO DOCUMENT THE INCIDENT. TREMENDOUSLY CONCERNED FOR THE SAFETY OF THE VEHICLE. REQUESTING FOR AN INVESTIGATION. I WILL BE MORE THAN HAPPY TO FAX OR MAIL PAST SERVICE RECORDS. LOOK FORWARD TO YOUR GUIDANCE. *AK
REAR AXEL ON MY 2 WD GRAND CHEROKEE (JEEP) NEEDED TO BE REPLACED UPON DECELERATION THE PARTS MADE A GRINDING SOUND TOOK IT TO THE CHUCK HUTTON DEALERSHIP ON MT. MORIAH AND THEY DIAGNOSED THE PROBLEM. $890.00 PLUS TAX AND HAZ DISP. FEE OF $39.00. *JB
THE ENGINE SPEED ON MY 2000 JEEP GRAND CHEROKEE ACCELERATES UNEXPECTED AND VERY SPORADIC WILL ENGINE IS IDLEING OR ON THE HIGHWAY. I HAVE TAKEN THE VEHICLE TO THE DEALER AND OTHER MECHANICS AND THEY CANNOT FIND WHATS WRONG WITH IT. THE DEALER RE-SET THE COMPUTER PER A SERVICE BULLETIN BUT THAT DIDN'T HELP. I HAVE MANAGED TO CONTROL THE SPEED FLUCTATIONS BY DEPRESSING THE GAS PEDAL SEVERAL TIMES AND IT BRINGS IT DOWN TO NORMAL SPEED OR IDLE.*AK
2000 JEEP CHEROKEE ENGINE STOPPED WITHOUT WARNING.***NO ANSWER REQUIRED***. *MR THERE WAS A HOLE IN THE PISTON. AFTER THE DEALER INSPECTED THE VEHICLE, THEY STATED THERE WAS NOT ENOUGH COOLANT IN THE SYSTEM WHICH CAUSED THE FRONT FROST PLUG HEATER TO COME OUT AND THAT THE NO 1 AND 2 PISTON MELTED DOWN. THE CONSUMER HAD TO REPLACE THE ENGINE WITH ONLY 42,000 MILES ON THE VEHICLE. THE ROTORS WERE REPLACED TWICE. THE RUBBER AROUND ALL FOUR DOORS SHRUNK TO THE POINT THAT WIND AND WATER WOULD COME THROUGH. PERIODICALLY, WHEN THE VEHICLE WAS LOCKED THE HEADLIGHTS AND TAILLIGHTS WOULD COME ON AND GO OFF FOR A FEW MINUTES. THE CHROME ON THE WHEELS WAS CORRODED AND COMING OFF. THE FRONT PASSENGER ELECTRIC LOCK WAS MAKING A STRANGE NOISE WHEN THE DOORS WERE LOCK OR UNLOCKED. *JB
2000 GRAND CHEROKEE WAS REAR ENDED AND THE DRIVER SEAT BROKE AWAY FROM THE FLOORBOARD.*MR THE CONSUMER STATED WHEN THE SEAT BROKE, THE CUSHION RAISED UP AND THREW THE HER BACKWARDS AND CAUSED HER TO LOOSE CONTROL OF THE VEHICLE. *JB
VEHICLE EXPERIENCED SUDDEN STALLING AT VARIOUS SPEEDS. TAKEN TO DEALER FOR CHECK UP, BUT THE CAUSE WAS UNDETERMINED.*AK INITIALLY THE DEALER REPLACED THE CRANK SENSOR WHICH DID NOT RESOLVE THE PROBLEM. THE DEALER LATER DETERMINED THAT A FAULTY SENSOR PACKAGE WAS THE CAUSE OF THE STALLING. *NM
THE BRAKE ROTORS HAD TO BE REPLACED THE FIRST TIME AT 12000 MILES. VEHICLE HAS BEEN TO THE REPAIR SHOP THREE TIMES. THEREAFTER, EVERY 10,000 MILES THE ROTORS HAD TO BE REPLACED. CONSUMER STATED THE ROTORS WILL NOT HOLD UP UNDER NORMAL DRIVING CONDITIONS. WHILE DRIVING, THERE IS A STRONG VIBRATION UPON STOPPING THE VEHICLE. *AK
PURCHASED THE 2000 JEEP GRAND CHEROKEE IN MAY 2003. I WAS FILLING UP MY CAR WITH GAS WHEN SOMEONE ELSE ASKED IF I EVER HAD PROBLEMS WITH MY BRAKES. AT THAT POINT I DIDN'T. IN APRIL 2004, I WAS DRIVING ON THE HIGHWAY AND NOTICED THAT THE CAR WOULD SHAKE UNCONTROLLABLY WHEN APPLYING THE BRAKES. DIDN'T SHAKE AS BAD IN CITY DRIVING. I WENT TO MY LOCAL CAR REPAIR SHOP AND THEY TOLD ME THE ROTORS WERE WARPED. PAID TO HAVE THE ROTORS SPUN. NOW IT'S A YEAR LATER AND THE CAR IS SHAKING UNCONTROLLABLY ON THE HIGHWAY. DIDN'T THINK I WAS GOING TO BE ABLE TO STOP FROM HITTING THE CAR IN FRONT OF ME. NOW I HAVE DONE RESEARCH ON THE INTERNET AND SEE THAT THIS IS A KNOWN PROBLEM AND THAT IT IS LISTED IN THE TECHNICAL SERVICE BULLETIN FROM JEEP IN 2002. THIS IS MY FAMILY CAR! I TOO HAVE HAD TO REPLACE THE 2 OF MY DOOR MOTORS AND 1 OF MY WINDOW MOTORS. I CAN'T BELIEVE THAT THERE ARE THIS MANY COMPLAINTS AND NO ONE IS FORCING JEEP TO PUT A RECALL ON THE ROTORS.*AK
POWER DOOR LOCKS ON OUR 2000 JEEP GRAND CHEROKEE LAREDO ARE NOT WORKING CORRECTLY. NOT ONLY IS IT ANNOYING, BUT OFTEN WHEN SOMEONE IS IN THE CAR THE DOOR LOCKS WILL LOCK YOU IN AND YOU CAN NOT GET OUT. YOU CAN'T EVEN MANUALLY UNLOCK THE DOORS. WHAT IF THERE IS A FIRE?*AK
VEHICLE ROLLS FORWARD WHEN PUT INTO PARK. TAKEN TO DEALER FOR CHECKUP, AND RESULTS SHOW THAT THE TRANSMISSION NEEDED TO BE REPLACED.*AK THE VEHICLE WAS REPAIRED BUT THE CONSUMER STATED THAT HE THINKS THE PART WAS DEFECTIVE. *TC
CYLINDER HEAD CRACKED AT ONLY 70,000 MILES ALLOWING COOLANT INTO THE OIL SUMP, POTENTIALLY LEADING TO ENGINE FAILURE OR, AS DEALER STATED, "ENGINE MAY SEIZE COMPLETELY *AK.
WHILE APPLYING THE BRAKE PEDAL VEHICLE VIBRATED UNCONTROLLABLY. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT HOME. DRIVER INSPECTED THE VEHICLE, AND NOTICED THAT THE ROTORS NEEDED TO BE REPLACED, AND REPLACED THEM THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
THE VEHICLE WAS EQUIPPED WITH AUTOMATIC DOOR LOCKS. THE REAR PASSENGER DOORS WILL NOT ALLOW ENTRANCE FROM THE OUTSIDE. OWNER TOOK THE VEHICLE TO THE DEALER, AND HAD THE PASSENGER SIDE REAR DOOR REPAIRED. CURRENTLY, THE DRIVER'S SIDE REAR DOOR WAS DEFECTIVE. *AK
THERE ARE CRACKS ALONG THE INSIDE AND OUTSIDE OF THE TIRES, WHICH HAVE DEVELOPED AND COULD CAUSE THE VEHICLE TO HAVE A BLOW OUT ON THE ROAD. MANUFACTURER HAS BEEN CONTACTED AND IS AWARE OF THE PROBLEM. *NM
2000 JEEP GRAND CHEROKEE V8 - ENGINE STALLS OUT INTERMITTENTLY WHILE DRIVING. THIS HAPPENS MORE FREQUENTLY IN COLDER WEATHER (50 - 70 DEGREES F), BUT ALSO HAPPENS AFTER THE ENGINE IS HOT. STALLS WHEN FOOT IS OFF THE GAS AND SLOWING DOWN, BRAKING, ETC. IT USUALLY STARTS RIGHT BACK UP. THIS IS DANGEROUS BECAUSE THE VEHICLE IS EXTREMELY DIFFICULT TO STEER WITHOUT POWER. THE VEHICLE HAS BEEN ONE CHYYSLER DEALER 3 TIMES CONCERNING THIS ISSUE, ANOTHER CHRYSLER DEALER ONE TIME, AND A PRIVATE CERTIFIED MECHANIC. NONE HAVE BEEN ABLE TO FIX THE PROBLEM. THE ENGINE LIGHT DOES NOT TURN ON WHEN IT STALLS. NO DIAGNOSTIC CODES ARE STORED IN THE JEEP'S COMPUTER OTHER THAN THE NUMBER OF TIMES IT WAS RESTARTED. SINCE THE PROBLEM IS INTERMITTENT, THE MECHANICS ARE UNABLE TO CORRECTLY DIAGNOSE THE PROBLEM AND DETERMINE IF IT HAS BEEN REPAIRED, BUT THEY REMAIN CAPABLE OF CHARGING LOTS OF MONEY FOR REPLACING PLENUM SEALS, CHECKING THE IDLE, FLUSHING THE TRANSMISSION, CLEANING FUEL FILTERS, TESTING TIME, REPLACING THE PCV VALVE, AND MORE. THE CAR STALLS AN AVERAGE OF ONCE EVERY 10 MILES, LESS IF I DRIVE WITH TWO FEET, KEEPING PRESSURE ON THE THROTTLE.*AK
THE VEHICLE CUT OFF WHILE THE CONSUMER WAS DRIVING. CONSUMER TOOK THE VEHICLE TO THE DEALER WHERE NO DEFECTS WERE FOUND, AND THE PROBLEM COULD NOT BE DUPLICATED.*AK
LOOSING COOLANT VERY RAPID. (FILLED EVERY 2 DAYS) VEHICLE STATED TO LOOSE HEAT. COOLANT WAS ENTERING THE OIL. CRACKED HEAD GASKET WAS REPLACED AT $1300.00 WAS ADVISE HEAD GASKET WAS MADE AT THE MANUFACTURER TO THIN AND THIS CAUSED THE CRACK, AND THIS IS A COMMON CONCERN. *JB
1. NORMAL OPERATION OF VEHICLE 2. THE SERVICE BULLETIN DESCRIBES IT AS A HONK-LIKE SOUND FROM THE POWER STEERING SYSTEM, OCCURRING MOST OFTEN DURING A RIGHT HAND LOW SPEED TURN, SUCH AS PARKING LOT MANEUVERS. 3. NOTHING, I'VE CONTACTED THE DEALER SEVERAL TIMES AND THEY HAVE OFFERED NO SOLUTION TO THE PROBLEM. *JB
MY 2000 JEEP CHEROKEE [XXX] PASSENGER SIDE SEAT BELT IS HARD TO BUCKLE UP DUE TO SOME MECHANICAL INTERFERENCE INSIDE THE BUCKLE ITSELF. BOTH FRONT SEAT BELT LATCHES ARE DIFFICULT TO RELEASE BECAUSE THE RELEASE BUTTON DOES NOT ALLOW THE STRAP BUCKLE TO COME OUT WITHOUT A LOT OF MANIPULATION CAUSING THIS TO BE A SAFETY PROBLEM. *JB UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
MY 2000 JEEP GRAND CHEROKEE HAS HAD A HEATER PROBLEM. IT GETS SO HOT THAT IT CAN BURN MY FINGERS. THEN ALL OF A SUDDEN ON THE PASSENGER SIDE THE HEAT DOESN'T WORK IT ONLY BLOWS COLD AIR THROUGH THE VENT AND ON THE FLOOR.*AK ALSO IN THE TRASNMISSION WHEN YOU COME TO A STOP YOU CAN SOMETIMES FEEL A LOUD THUMP LIKE SOMEONE JUST REAR ENDED YOU. IT HAPPENS ABOUT 3-4 TIMES A WEEK.
MY 2000 JEEP CHEROKEE WAS PURCHASED NEW IN 2000. SINCE THEN, MY FRONT BRAKES AND ROTORS HAVE HAD TO BE REPLACED EVERY 7000 MILES. THE DEALER REPLACED THEM AT 7000 MILES AND AFTER THAT REFUSED. SAID IT WAS NORMAL WEAR AND TEAR AFTER 10,000 MILES AND NOT UNDER WARRANTY. SAID IT WAS BECAUSE I DRIVE MY VEHICLE FOR WORK (POST OFFICE) AND STOP A LOT. THERE ARE 35 PAGES OF COMPLAINTS ON THE INTERNET STATING EXACTLY THE SAME PROBLEM AT EVERY 7000 MILES AND 54 COMPLAINTS ON YOUR SITE WITH THE SAME PROBLEM. WHEN THE ROTORS WARP, THE CAR IS VERY DIFFICULT TO STOP SAFELY AT 40 TO 55 MPH. APPARENTLY, CHRYSLER HAS HAD THIS COMPLAINT SINCE 1998 THRU 2003. WHY HASN'T THERE BEEN A RECALL? A SAFETY VIOLATION?*JB
LEFT BRAKE LIGHT ON JEEP GRAND CHEROKEE DEFECTIVE... NATURE OF DEFECT: TAILLIGHTS REMAIN OPERABLE UNTIL FOOT BRAKE IS DEPRESSED. WHEN BRAKE IS DEPRESSED, THE LEFT BRAKE LIGHT TURNS OFF ONLY ALLOWING THE RIGHT BRAKE LIGHT TO ILLUMINATE. UPON RELEASE OF THE FOOT BRAKE, THE TAIL LIGHTS RETURN TO OPERATION. ATTEMPTS TO REPAIR THIS DEFECT HAVE BEEN UNSUCCESSFUL BY ME AND FIRESTONE. I HAVE NOTICED OVER TWENTY OTHER MODELS SIMILAR TO MINE WITH THIS SAME DEFECT.*AK
THE FIRST TIME THIS HAPPENED, I WAS MOVING MY CAR OUT OF THE GARAGE AND AS I BACKED OUT OF MY DRIVEWAY, THE STEERING WHEEL FROZE AND I WAS UNABLE TO TURN IT AT ALL. I HAD TO SHUT OF THE CAR THEN TURN IT BACK ON AGAIN. THE SCOND TIME I WAS DRIVING DOWN THE STREET AND NEEDED TO TURN MY STEERING WHEEL TO THE LEFT, AND IT FROZE UP.I WAS UNABLE TO TURN MY STEERING WHEEL AT ALL. I HAD TO STOP MY VEHICLE IN THE MIDDLE OF THE ROAD, PUT IT IN PARK AND TURN IT OFF, THEN BACK ON AGAIN TO RESET IT. I LOOKED UP ON THE INTERNET ANY RECALLS AND I WAS GIVEN A TECHNICAL SERVICE BULLETIN THAT THERE IS A PROBLEM WITH THE STEERING: GEAR BOX. HOWEVER, THE DEALERSHIPS WILL NOT FIX IT FOR FREE. *AK
CONSUMER HAS HAD THE BRAKES REPLACED NUMEROUS TIMES. AFTER STEPPING ON THE BRAKES THE STEERING WHEEL SHAKES. MANUFACTURER STATES THERE IS NOTHING WRONG WITH THE BRAKES, THIS IS NORMAL WEAR.*AK
WHEN BRAKING AT HIGH SPEEDS VEHICLE VIBRATES HEAVILY. DEALERSHIP REPLACED THE BRAKES EVERY 3000 MILES. THE PROBLEM HAS NOT BEEN RESOLVED.*AK
2000 JEEP GRAND CHEROKEE SINCE PURCHASE, VIBRATES WHEN BRAKES APPLIED AT HIGHWAY SPEEDS, IS ALSO CAUSING UNEVEN FEATHERING/WEAR ON FRONT TIRES. I GAVE UP ON BIGELOW MOTORS, BELLEVILLE, NJ EVER HELPING ME FROM THE START, AS THEY CONTINUED TO DENY THAT THERE WAS A PROBLEM. I WAS ADVISED THAT CHRYSLER KNOWS THE CALIPER WARP IN THIS MODEL OF CHEROKEE AND BOTH THE CALIPERS AND ROTORS WILL NEED TO BE REPLACED. THERE IS NO RECALL ON THIS AS YET BUT THERE CERTAINLY SHOULD BE. I HAVE BEEN READING OTHER COMPLAINTS ON THIS MODEL OF JEEP AND THE MANUFACTURER HAS HAD REPEATED BRAKE PROBLEMS WHICH GO UNADDRESSED AND COST OWNERS A LOT OF MONEY TO FIX OR GET TO THE PROBLEMS. CHRYSLER OBVIOUSLY IS NOT RESPONDING DELIBERATELY. SOMEONE NEEDS TO INVESTIGATE THE BRAKE PROBLEMS WITH JEEP GRAND CHEROKEE AND FIND OUT WHY THEY CAN NOT BE FIXED ONCE AND FOR ALL. THE CONSUMER IS NOT BEING INFORMED OF THE POTENTIAL BRAKE PROBLEMS AND THUS CAN NOT MAKE AND INFORMED DECISION WHEN PURCHASING A NEW VEHICLE . IN THE END MONEY OUT OF CONSUMERS POCKETS AND NO PROTECTION FROM FRAUD BY THE MANUFACTURER. I HAVE HAD THE BRAKES REPAIRED ALMOST A DOZEN TIMES AT A COST OF ALMOST $450 FOR EACH REPAIR!!! THIS IS AN OUTRAGE, SO PLEASE HELP. I NEED SOME GUIDANCE. *JB
THIS IS MY 5TH JEEP, 1ST GRAND CHEROKEE. I RESEARCHED THIS VEHICLE FOR 2 MONTHS BEFORE BUYING. AFTER PURCHASING I NOTICED THE WHINE COMING FROM THE REAR DIFFERENTIAL. I TOOK IT TO AN OIL AND LUBE STORE WHERE THEY EXPLAINED I WAS LUCKY TO HAVE THE SELECT TRAC 4X4 SYSTEM AS THE DIFFERENTIAL OIL IS EXTREMELY EXPENSIVE FOR THE QUADRA DRIVE SYSTEM. AFTER REPLACING THE LUBE IN THE REAR DIFFERENTIAL THE WHINE WENT AWAY. *NM
I HAVE ALREADY REPLACED 3 DOOR LOCK "ACTUATORS" ON MY JEEP AND ON MY WAY TO REPLACE AN ALREADY REPLACED ONE (DRIVER DOOR) TO MAKE THE TOTAL 4. AFTER LOOKING ON YOUR WEBSITE IT LOOKS LIKE THIS IS A VERY COMMON PROBLEM. THE RESPONSE I GOT FROM JEEP IS THAT MY VEHICLE WAS OUT OF WARRANTY. THIS IS VERY FRUSTRATING SINCE I HAVE HAD A MULTITUDE OF PROBLEMS FROM THIS VEHICLE. THE DATE OF INCIDENT IS ONLY MY MOST RECENT. I HOPE THAT SOMETHING GETS DONE AND JEEP DOES NOT GET AWAY WITH FAULTY EQUIPMENT IN THEIR VEHICLES.*AK
THE 2000 JEEP CHEROKEE DOES NOT PROVIDE ANY DIAGRAM FOR THE FUSE PANEL OR A MEANS TO DETERMINE WHICH FUSE OR RELAY PROTECTS A PARTICULAR CIRCUIT. THE OWNER'S MANUAL REFERS TO A CHART ON OR NEAR THE PANEL, AND THE ACCESS DOOR TO THE PANEL CONTAINS AN IMPRINT REFERING TO THE OWNER'S MANUAL. SEVERAL SAFETY RELATED SYSTEMS ARE ROUTED THROUGH THE FUSE PANEL.*AK
1.)THE DOOR LOCK ACTUATORS ON OUR 2000 JEEP GRAND CHEROKEE ARE ALL FAILING. THERE ARE PLASTIC GRINDING NOISES THAT ULTIMATELY LEAD TO COMPLETE AUTOMATION FAILURE. .)THE CONSEQUENCES OF THIS FAILURE IS THAT IT IS NOT POSSIBLE TO LOCK THE VEHICLE DOORS, OR UNLOCK THE EFFECTED DOORS. THE CONSEQUENCES ARE ALSO THAT THE AUTO DOOR LOCKS ARE NOT OPERATIONAL. IF THE VEHICLE WERE IN A CRASH THE DOORS MIGHT EITHER BE LOCKED CLOSED, OR THE DOORS MIGHT FLY OPEN BECAUSE THEY CANNOT BE LOCKED. THE AUTO DOOR LOCK FEATURE THAT THE GRAND CHEROKEE HAS WHEN THE VEHICLE IS MOVING WOULD BE RENDERED USELESS. 3.)THE DRIVER DOOR ACTUATOR HAS BEEN REPLACED WITH NO HELP FROM DAIMLER CHRYSLER. THE REAR DRIVER SIDE HAS FAILED, THE REAR PASSENGER IS ABOUT TO FAIL. THEY HAVE NOT BEEN REPLACED YET DUE TO THE HIGH COST ASSOCIATED WITH THIS REPAIR.*AK
I PURCHASED MY JEEP GRAND CHEROKEE NEW IN 2000. FOR A NEW VEHICLE IT HAS SPENT MUCH TIME IN THE JEEP REPAIR SHOP. PROBLEMS INCLUDE: DOOR LOCKS (2 REPACED - DRIVER SIDE AND PASSENGER SIDE OVER $200 EACH), ELECTRICAL SWITCH REPLACED (LIGHTS, HONKING HORN, ETC. $175.00), IGNITION OR START SWITCH REPLACED (@250.00), COOLANT - WATER PUMP ($375.00), AIR CONDITIONER HAS HAD PROBLEMS. ALL PARTS HAVE BEEN REPLACED. THE JEEP HAS BEEN TAKEN GOOD CARE OF BUT I WOULD THINK SERIOUSLY ABOUT PURCHASING ANOTHER JEEP CONSIDERING ALL THE PROBLEMS I HAVE HAD WITH THIS ONE.*JB
THE DRIVER'S DOOR AUTOMATICALLY LOCKED, AND THEN COULD NOT BE UNLOCKED. I DROVE TO MY LOCAL CHRYSLER/JEEP DEALER, AND THEY SAID IT WAS NOT A SAFETY ISSUE, AND WAS NOT COVERED BECAUSE THE CAR IS OUT OF WARRANTY. I THINK IT *IS* A SAFETY ISSUE, AS I HAD TO CLIMB OUT THROUGH THE PASSENEGER SIDE DOOR, BECAUSE THE DRIVERS SIDE DOOR COULD NOT BE UNLOCKED OR OPENED, EVEN WITH THE MANUAL UNLOCK.*AK
BOUGHT USED 2000 JEEP GRAND CHEROKEE FROM JEEP DEALER IN OCTOBER 2002. I ALSO PURCHASED AN EXTENDED WARRANTY FROM JEEP. AUGUEST 2003 THE OIL PRESSURE GAUGE DROPPED. STOPPED JEEP CHECKED OIL, ALL LOOKED FINE, RESTARTED, GAUGE WENT BACK TO NORMAL. ASKED DEALER ABOUT IT, NO PROBLEM THEY SAID. ON A TRIP 300 MILES FROM HOME, OIL PRESSURE GAUGE DROPPED AGAIN, DID THE SAME, GAUGE CAME BACK, BUT DROPPED AGAIN. TOOK TO SERVICE STATION WHO COULDN'T HELP. HAD IT TOWED TO DEALER. THEY SAID GUNK BUILD UP IN THE ENGINE, NEED TO REPLEACE AT A COST OF $9,000. I COULDN'T PROVE OIL CHANGES EVER 3,000 MILES (THEY WERE DONE AT HOME), I EXPLAINED I HAD ONLY HAD THE JEEP ONE YEAR, TOO BAD. EXTENDED WARRENTY WON'T HELP. I HAD ENGINE REPLACE BY A FRIEND WITH A USED ENGINE. JULY 2004, RADIATOR HAD TO BE REPLACED. I CALLED JEEP TO ASK IF THEY WOULD COVER THE RADIATOR, THEY SAID NO, BECAUSE I COULDN'T PROVE I HAD THE RADIATOR FLUSHED AT 50,000 MILES. I TOLD THEM I DIDN'T EVEN OWN THE JEEP THEN, BUT THEY SAID TOO BAD.*AK SOMEONE NEEDS TO GET JEEP TO OWN UP TO THE PROBLEM.
THE ENTIRE DRIVER SIDE SEAT WAS RAISED FROM THE FLOOR AND THE CONSUMER WAS THROWN INTO THE BACK SEAT AFTER BEING REAR ENDED. THE BOLTS WERE LIFTED OUT OF THE FLOOR. THE VEHICLE WAS TOTALED. *JB
FRONT DOOR LOCKS BROKE, KEEPING THE DOORS FROM OPENING FROM THE INSIDE OF THE VEHICLE. CONSUMER WILL CONTACT MANUFACTURER. *AK
VEHICLE FIRST STARTED VIBRATING WHEN BRAKING IN 2000. TOOK IT IN TO THE DEALERSHIP AND THE REPLACED THE ROTORS. SINCE THEN I HAVE HAD IT IN ABOUT EVERY 6 TO 8 MONTHS FOR THE SAME REPAIRS. WHEN I TAKE IT IN TOMORROW IT WILL BE THE 6TH TIME. THIS TIME THEY ARE CLAIMING THAT WARRANTY NO LONGER COVERS IT. WITH THIS MANY COMPLAINTS REGARDING THE BRAKES, WHY HASN'T THERE BEEN A RECALL TO FIX IT PROPERLY?*AK
FREEZE PLUGS FAILED IN MY 2000 JEEP CHEROKEE SPORT, CAUSING THE ENGINE COOLANT TO LEAK, AND MAKING VEHICLE INOPERATIVE. COST OF REPAIRS TOTALED $1125.33. *AK
WE OWN A 2000, JEEP, GRAND CHEROKEE AND CURRENTLY HAS APPROXIMATELY 61,000 MILES. BESIDES THE PAINT PEELING PROBLEM ..... WHICH WAS FIXED, WE STILL HAVE THE VIBRATING, SHUDDERING BRAKE PROBLEM . TWICE A YEAR SINCE THE CAR WAS NEW, WE HAVE HAD TO HAVE BRAKE (ROTOR) REPAIRS . CHRYSLER HAS PAID UNTIL LAST MONTH. I HAD TO BEG FOR THEM TO AT LEAST NOT CHARGE ME FOR THE PARTS. I HAD TO PAY $82 FOR LABOR. IT HAS COME TO THE POINT WITH THE MILEAGE .THAT THEY WILL NOT REPLACE THE BRAKES FOR FREE ANYMORE. I AM NOT HARD ON THEM....I WORK 1 MILE FROM MY HOME .THAT IS WHY I ONLY HAVE 61,000 MILES ON IT. WHAT I WANT IS A GUARANTEE FROM CHRYSLER THAT FOR THE LIFE OF MY JEEP GRAND CHEROKEE, THEY WILL REPAIR THIS PROBLEM OF THERE'S FREE OF CHARGE. THERE ARE THOUSANDS OF OTHER OWNERS WHO HAVE THE SAME COMPLAINT. WHEN WILL CHRYSLER FINALLY ADMIT THIS IS A PROBLEM AND ISSUE A RECALL ??*AK
AFTER THE VEHICLE WAS TAKEN IN FOR SERVICE THE CONSUMER NOTICED THAT THE TAIL LIGHTS NO LONGER WORKED. *TC *NM
I HAVE HAD MY 2000 GRAND CHEROKEE FOR A LITTLE OVER ONE YEAR. IN THAT YEAR I REPLACED THE ACTUATOR IN THE DRIVERS SIDE DOOR. IT MADE A LOUD SCREACHING NOISE. NOW BOTH OF MY BACK DOORS ARE MAKING THE SAME SCREACHING NOISE AND I WILL HAVE TO REPLACE THEM. OVERALL, I AM VERY HAPPY WITH THE PERFORMANCE OF MY JEEP AND GLAD THAT MY PROBLEMS ARE NOT UNDER THE HOOD! BUT...AS A BRAND, JEEP SHOULD BE EMBARASSED THAT EVERY TIME I LOCK AND UNLOCK MY DOORS A LOUD NOISE IS HEARD BY EVERYONE AROUND. I THINK THAT JEEP IS A FAVORABLE BRAND IN THE MINDS OF MOST, BUT THIS NOISE MAKES MY JEEP SOUND LIKE A PIECE OF JUNK!*AK
I OWN A 2000 JEEP GRAND CHEROKEE. I BOUGHT THIS SUV USED IN 01/2004 AND HAVE READ SEVERAL COMPLAINTS CONCERNING THE BRAKING SYSTEMS OF THIS VEHICLE. I AM NOW EXPERIENCING THE SAME PROBLEM AS THESE PEOPLE ARE AND I'M WONDERING WHY NOBODY IS DOING ANYTHING ABOUT IT! THE PROBLEM WITH THIS VEHICLE IS THAT YOU GET A PULSATING ACTION WHEN BRAKING AND THE BRAKES NEED TO BE REPLACED EVERY 3,000 MILES OR SO. I'VE NEVER COME ACROSS THIS PROBLEM WITH ANY OTHER VEHICLES I'VE OWNED AND I'M EXTREMELY SURPRISED THIS VEHICLE HASN'T BEEN RECALLED FOR THIS PROBLEM AS MANY OTHER PEOPLE, COUNTLESS OTHERS, COMPLAIN ABOUT THE SAME THING. AS YOUR ORGANIZATION KNOWS, THIS CAN BE A SERIOUS SAFETY HAZARD AS THIS PROBLEM ISN'T COVERED BY JEEP UNDER WARRANTY AND WE, THE CONSUMER, CAN'T AFFORD TO REPLACE BRAKES THIS OFTEN. THE BRAKES IN MY JEEP ARE SO HORRIBLE THAT WHEN I BRAKE AT 55 MPH, I FEEL IT'S UNSAFE TO DRIVE. MY STEERING WHEEL SHAKES SO MUCH THAT IT'S HARD TO CONTROL. AFTER READING MANY PEOPLE'S OPINIONS ABOUT THE GRAND CHEROKEE, I FOUND THAT MANY OF THESE OWNERS HAVE THE SAME PROBLEM. *JB
FRONT BRAKE ROTORS AND PADS REPLACED 4 TIMES IN 40,000MILES. CHRYSLER EVEN REPLACED THEM AND FRONT CALIPERS THE FIRST TIME. THE LAST TIME THEY WERE REPLACD WAS A MONTH BEFORE THE ACCIDENT. FOR THE 4TH TIME, STEERING WHEEL AND PEDAL VIBRATE WHEN BRAKING SUDDENLY.I LOST CONTROL AND ROLLED THE 2000 GRAND CHEROKEE INTO A GUARD RAIL. *AK
BRANDOW CHRYSLER NOTIFIED ME THAT 2000 JEEP GRAND CHEROKEE TRANSMISSION REQUIRES REPLACEMENT. THE VEHICLE HAS 56,000 MILES AND HAS PROPERLY MAINTAINED. *AK UPON REVIEW OF SIMILAR ISSUES FROM OTHER 1999/2000 JEEP OWNERS WITH TRANSMISSION PROBLEMS, I AM FILING THIS COMPLAINT DUE TO LACK OF NOTICE BY BRANDOW OR DAIMLER CHRYSLER REGARDING TRANSMISSION ISSUES WITH THIS VEHICLE.
WHILE DRIVING SEAT BELT WOULD NOT RETRACT. CONSUMER WAS VERY CONCERNED ABOUT BEING LOCKED IN THE SEAT BELT. CONSUMER CONTACTED THE MANUFACTURER. HOWEVER, THE PROBLEM STILL EXISTED. *AK
ROTORS BAD ON VEHICLE. THIS HAS BEEN GOING ON FOR A LONG TIME AND I THOUGHT THAT IT WAS NORMAL VEHICLE MAINTAINENCE. I WAS WATCHING THE NEWS AND FOUND THAT THIS PROBLEM IS A KNOWN FACTORY DEFECT FOR JEEPS FROM 1999-2004. I HAVE HAD THEM TURNED ONCE ALREADY AND IT WAS A TEMPORARY FIX. *AK
I AM A CHILD PASSENGER SAFETY TECH. WHILE ATTEMPTING TO INSTALL A PEG PEREGO INFANT SEAT AND BASE IN A 2000 JEEP GRAND CHEROKEE I FOUND THE SEAT BELT BUCKLE VERY PRONE TO RELEASE WHEN THE EDGE OF THE INFANT SEAT BASE BUMPED INTO THE RAISED RED RELEASE BUTTON ON THE SEAT BELT BUCKLE. VEHICLE VIN [XXX]. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
VEHICLE HAD MUTIPLE PROBLEMS WITH THE BRAKES. THIS HAS CAUSED THE BRAKES TO BE REPLACED THREE TIMES WITHIN THE YEAR, AS WELL AS HAVING THE CALPERS AND ROTORS REPLACED.*AK
CONSUMER STATED THE FRONT BRAKES WARPED. AS A RESULT, FRONT END SHOOK. *AK
MY 2000 JEEP GRAND CHEROKEE WILL RANDOMLY STALL. THE DEALER IS UNABLE FIND A PROBLEM. I WAS ABLE TO PREVENT A CRASH BY MUSCLING THE POWERLESS JEEP TO A CURB. *AK
THE VEHICLE'S BRAKES AND ROTORS HAVE HAD TO BE REPAIRED OFTEN. *NM THE CONSUMER WAS TOLD THAT THE ROTORS WERE TOO SMALL FOR THE VEHICLE. THE CONSUMER HEARD A POP NOISE WHEN TAKING OFF OR STOPPING INTERMITTENTLY. THE VEHICLE SHIMMIED AT 60 MPH AND WHEN THE VEHICLE SLOWED DOWN. OIL LEAKED FROM THE FRONT DIFFERENTIAL. THE VEHICLE DOOR LOCK MADE A BAD GRINDING NOISE WHEN THE CONSUMER USED THEY KEY TO ACCESS THE VEHICLE. *TC *JB
MANUFACTURER'S OMISSION OF CRITICAL INFORMATION FROM OWNERS' MANUAL AND VEHICLE COMPONENTS. USE CIRCUIT LABELS DO NOT EXIST FOR THE FUSE PANEL LOCATED IN THE PASSENGER COMPARTMENT OF THIS VEHICLE. THE OWNERS MANUAL STATES THAT ONE SHOULD REFER TO THE FUSE PANEL COVER. THE FUSE PANEL COVER, HOWEVER, STATES THAT ONE SHOULD REFER TO THE OWNERS MANUAL. IN AN EMERGENCY SITUATION (E.G. REMOTE BREAKDOWN OR FAILURE OF LIGHTING CIRCUIT, WIPERS,ETC.) IT WOULD BE VERY DIFFICULT TO DIAGNOSE. EACH FUSE WOULD HAVE TO BE REMOVED AND A SPARE REINSERTED TO VERIFY WHETHER OR NOT EACH IS FUNCTIONAL.FAILURE HAS NOT YET BEEN CORRECTED DESPITE CONTACTING THE MANUFACTURER AND DEALER.*AK
CONSUMER COMPLAINED THAT THE ROTORS WORE OUT PREMATURELY. AT 60,000 MILES DEALER REPLACED THE ROTORS. AT 82,000 MILES THE FRONT ROTORS NEED TO BE REPLACED AGAIN. ALSO, ROTORS HAD TO BE TURNED ON SEVERAL OCCASIONS WITHIN THE ABOVE MILEAGES. DEALER WAS AWARE OF THIS PROBLEM. *AK
AFTER BEING INVOLVED IN A HEAD ON ACCIDENT, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. *JB.......*AK
BRAKES MALFUNCTIONED BOTH RIGHT AND LEFT ROTORS WERE SCORED AND RUINED ON THE INSIDE ONLY. *BF THE BRAKES FAILED AT 33,809 MILES. LOOKING THROUGH THE WHEEL FROM THE OUTSIDE, THE OUTSIDE OF THE ROTORS LOOKED GOOD WITH NO UNUSUAL WEAR. THE VEHICLE ALSO HAD AIR CONDITIONING PROBLEMS AND NEEDED TO HAVE THE MUFFLER REPLACED. *NM
THE HYDRAULICS DON'T HOLD THE HOOD UP IN THE OPEN POSITION. HOOD CAME DOWN ON THE CONSUMER, BUT THEY WERE ABLE TO CATCH IT BEFORE ANY INJURIES WERE SUSTAINED. DEALERSHIP SERVICED THE HOOD, BUT PROBLEM RECURRED. *AK THE CONSUMER STATED THAT THE HOOD STILL FALLS DOWN. HYDRAULIC ARMS DO NOT HOLD AND THREE IS NO SAFETY ARM SUBSTITUTE. *TC
VEHICLE HAS HAD THE ROTORS AND CALIPERS REPLACED ON THIS VEHICLE. THE VEHICLE HAS 21,000 MILES AND IT WAS DONE UNDER WARRANTY. NOW THE PROBLEM HAS RECCURRED AND THE VEHICLE IS NO LONGER UNDER WARRANTY. *JB *SC
PROBLEM: BRAKES WHEN I AM TRAVELING APPROXIMATELY 50 MPH, AND I BRAKE, THE CAR VIBRATES. I BELIEVE THAT THERE MUST BE A PROBLEM WITH THE ROTORS. THIS HAS BEEN GOING ON FOR QUITE AWHILE, BUT RECENTLY, I LEARNED THAT THIS IS A PROBLEM WITH MANY JEEPS. ALSO, THE MIRRORS (ON THE SIDES OF THE CAR) FLIP BACK AND FORTH TOO EASILY. I HAD SOMEONE LOOK AT THESE, AND I WAS TOLD THAT THE SPRINGS ARE GONE. THIS SEEMS TO BE SHADILY MADE, AND THERE IS NO GOOD REASON WHY THE MIRRORS SHOULD BE FLIPPING BACK AND FORTH. *NM
I PURCHASED MY 2000 JEEP CHEROKEE FROM LEHMERS JEEP IN CONCORD, CALIFORNIA IN THE SPRING OF 2000. IVE HAD ALL THE SERVICING DONE THERE AS SUGGESTED. I TAKE CARE OF MY CAR AND DRIVE IT GENTLY. IN AUGUST OF THIS YEAR, DURING THE WEEK PRIOR TO MY SCHEDULED 60,000 MILE SERVICING THE CAR OVERHEATED TWICE. I IMMEDIATELY PULLED OVER AND LET THE CAR COOL OFF. WHEN THE CAR WAS SERVICED THE BLOCK WAS CRACKED, THE WATER PUMP HAD MALFUNCTIONED. THE SERVICE DEPARTMENT REPLACED THE BLOCK AND TOLD ME THAT IT WAS REPLACED WITH AN IMPROVED BLOCK AS THE ORIGINAL ONE WAS KNOWN TO CRACK EASILY. THE BILL FOR SERVICE AND REPLACING THE CRACKED BLOCK WAS $3364.19. I BELIEVE THAT I SHOULD BE REIMBURSED FOR THE COST OF REPLACING THE BLOCK. IT WAS KNOWN TO BE DEFECTIVE. I HAVE HAD ALL MY SERVICING DONE AT LEHMERS JEEP PER THEIR SCHEDULE. I REQUESTED REIMBURSEMENT FROM THE DAIMLER CHRYSLER CUSTOMER ASSISTANCE CENTER BUT WAS REFUSED.
WHILE APPLYING THE BRAKES, THE PEDAL WENT TO THE FLOOR AND THE VEHICLE SHOOK UNCONTROLLABLY. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE PADS AND ROTORS NEEDED TO BE REPLACED. CONSUMER INFORMED THE DEALER THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND PROBLEM HAD NOT RESOLVED. *AK PROBLEM STILL EXISTS. *TC THERE WAS AN OIL LEAK FOUND AT THE LEFT REAR AXLE SEAL. UPDATED 02/20/07. *JB
DEFECTIVE BRAKES ON JEEP GRAND CHEROKEE. BRAKE ROTORS APPARENTLY WARP FROM HEAT. MY WIFE OWNS A 2000 JEEP GRAND CHEROKEE, AND WE HAVE HAD TO REPLACE THE BRAKES THREE TIMES ALREADY. THERE ARE MANY OWNERS OF GRAND CHEROKEES THAT HAVE HAD SIMILAR PROBLEMS WITH BRAKES. CHRYSLER REFUSES TO ADMIT THERE IS A PROBLEM, AND REFUSES TO ADDRESS THIS PROBLEM EVEN WHEN A VEHICLE IS UNDER WARRANTY. DEALERS ARE BLAMING DRIVERS FOR THE PROBLEM.*AK
AFTER THE CAR WAS DRIVEN FOR LESS THAN 15 MINUTES FROM WORK TO HOME, WE HEARD A LOUD EXPLOSION LIKE SOUND FROM THE CAR 10-15 MINUTES AFTER THE CAR HAD BEEN PARKED. ENGINE WAS OFF AT THE TIME AND KEY WAS NOT IN THE IGNITION DEVICE AT TIME OF FIRE.*AK
MULTIPLE PROBLEMS WITH FRONT BRAKES. *AK
THE FRONT DRIVERS SEAT FRAME WAS BROKEN. WE WERE TOLD THAT THE SEAT SHOULD NOT HAVE FAILED BY THE DEALERSHIP. IF WE WOULD HAVE GOTTEN INTO AN ACCIDENT THE DRIVER WOULD HAVE GONE THROUGH THE WINDSHIELD BECAUSE THE THE FRONT SEAT FRAME WAS BROKEN. THIS PART WAS NOT EVEN COVERED BY THE EXTENDED WARRANTY WE PURCHASED FROM THE DEALERSHIP. WE HAD A 100,000 MILE -0- DEDUCTABLE WARRANTY. WE HAD TO PAY FOR THE SAFETY RELATED PARTS THAT THE DEALERSHIP SAID SHOULD NOT HAVE BROKEN IN THE FIRST PLACE.
THE BRAKES STARTED TO SHIMMY AND SHAKE WHEN APPLIED AT 16.000MILES. TOOK THE JEEP TO THE DEALER WERE IT WAS PURCHASED AND WAS TOLD THIS WAS A COMMON PROBLEM WITH THIS YEAR OF GRAND CHEROKEE. THEY TURNED THE ROTORS AND NOW AT 30,000 THE PROBLEM IS BACK.*AK
THE HORN AND CRUISE CONTROL DID NOT WORK. BUT THE AIR BAG LIGHT WAS ON. THE DEFECTS WERE REPORTED TO THE MANUFACTURER, AND THEY STATED THERE WERE NO OTHER COMPLAINTS ON THIS VEHICLE.*AK
JEEP GRAND CHEROKEE FUEL PUMP FAILURE. IT IS DIFFICULT TO START. OFTEN YOU HAVE TO TURN THE KEY ON AND OFF 3-5 TIMES BEFORE YOU ATTEMPT TO CRANK OVER THE ENGINE. THIS WILL BUILD ENOUGH PRESSURE IN THE TANK TO GET IT STARTED. THE OTHER METHOD YOU MUST USE IS TO TURN THE ENGINE OVER FOR 5-10 SECONDS, AND IT WILL NEVER START DOING THIS THE FIRST TIME, BUT THEN WHEN YOU LET OFF THE KEY FOR 5 SECONDS, AND START AGAIN, IT WILL FINALLY CRANK THE ENGINE OVER. THIS GETS OLD, AND IS VERY DIFFICULT TO EXPLAIN WHEN SELLING THE VEHICLE. TO TOP IT OFF, THE FUEL PUMP IS IN THE TANK MAKING IT VERY LABOR INTENSIVE TO FIX. MY ASE CERTIFIED MECHANIC SAYS HE HAS FIXED SEVERAL WITH THIS PROBLEM, AND IT IS A WONDER WHY THIS HAS NEVER BEEN RECALLED. *AK
WHEN COMING TO A STOP ENGINE REVVED AND CONSUMER LOST CONTROL OF VEHICLE. *AK
THE CONSUMER REAR ENDED ANOTHER VEHICLE IN A PANIC STOP WHILE DRIVING AT 60 MPH. UPON IMPACT, THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DEALERSHIP OR THE MANUFACTURER WERE PROVIDING ANY INFORMATION ON WHY THE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED BRUISES FROM THE SEAT BELT. *AK THE VEHICLE DISPLAYED A HARD START DUE TO IMPROPER FUEL PRESSURE, IT WOULD TAKE A LONG TIME TO CRANK BEFORE CATCHING, AND THE BRAKES PULSATED DUE TO WARPED ROTORS. *SC *JB
THE ENTIRE VEHICLE SHUTTERS VIOLENTLY WHEN THE BRAKES ARE DEPRESSED AT SPEEDS IN EXCESS OF 30MPH. BRAKES HAVE BEEN FIXED(?) SEVERAL TIMES BUT IT ONLY LASTS ~5,000 TO 7,000MILES BEFORE IT STARTS UP AGAIN. IT IS PARTICULARLY DANGEROUS WHEN EXITING THE FREEWAY WHEN THE VEHICLE SHAKES BADLY AND THE STEERING WHEEL JOLTS SIDE TO SIDE. DEALER CONTACTED AND STATE IT WILL BE ~$600 DOLLARS IN PARTS/LABOR. THIS IS A KNOWN PROBLEM WITH THE JEEPS FROM 1999 TO JUNE OF 2002 ACCORDING TO THE DEALER AND I'VE READ TSB'S REFERRING TO THE ISSUE YET THERE IS STILL NO RECALL.*AK
STEERING WHEEL SHAKES VIOLENTLY WHEN BRAKES ARE APPLIED, ESPEICALLY AT HIGH SPEED. MECHANIC RECOMMENDS ALL NEW BRAKING SYSTEM, AS THIS IS CHRONIC PROBLEM FOR THIS CAR. UPON MY OWN PERSONAL RESEARCH OF THIS, I CAN SEE HE IS CORRECT. IT SEEMS EVERYONE WITH A 2000 GRAND CHEROKEE IN THE NATION HAS THIS EXACT ISSUE. A RECALL TO CORRECT THE PROBLEM BEFORE SOMEONE DIES WOULD BE APPRECIATED.*AK
SAFETY CONCERN REGARDING 2000 JEEP GRAND CHEROKEE BRAKE ROTORS.*MR WHILE BRAKING THE ENTIRE VEHICLE WOULD SHAKE INCLUDING THE STEERING WHEEL AND BRAKE PEDAL. THE CONSUMER CONTACTED THE MANUFACTURER BUT THEY PROVIDED NO ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. *NM
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO.I HAD THE ROTORS RESURFACED TWICE AND THE ROTORS AND CALIPERS REPLACED ONCE IN 20,000 MILES.THE JEEP HAS 27,000 MILES NOW AND IS STARTING TO SHAKE WHEN YOU APPLY THE BRAKES.WHY HASN'T THERE BEEN A RECALL. *AKI
WHILE DRIVING AT 60 MPHN VEHICLE VIBRATED WHEN BRAKES WERE APPLIED. *AK
WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED. AFTER RECEIVING A JUMP START, THE CONSUMER WAS ABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK *SC *JB
PULLED VEHICLE TO THE SIDE OF THE ROAD TO CHECK RIGHT FRONT TIRE. LEFT GEAR IN PARK WITH ENGINE RUNNING, EXITED VEHICLE AND WAS WALKING AROUND THE FRONT OF THE VEHICLE WHEN I HEARD A "THUNK". VEHICLE HAD SHIFTED INTO REVERSE AND WAS TRAVELING DOWN A SLIGHT INCLINE. ATTEMPTED TO ENTER VEHICLE AND WAS KNOCKED TO THE GROUND. MADE A SECOND ATTEMPT AND AGAIN WAS KNOCKED TO THE GROUND. VEHICLE CONTINUED IN REVERSE, STRIKING A FIRE HYDRANT. I SUSTAINED VARIOUS INJURIES AND WAS TRANSPORTED TO HOSPITAL BY AMBULANCE.*AK
PROBLEMS WITH THE DIFFERENTIAL ON VEHICLE.*MR THE VEHICLE WOULD VIBRATE WHILE DRIVING 50-65 MPH. THE DIFFERENTIAL UNIT WAS REPLACED. *NM
AT SPEEDS OF 50 TO 60 MILES AN HOUR WHILE BRAKING OR IF A BUMP IS HIT IN THE ROAD, FRONT TIRE VIBRATION OCCURS AND WILL ONLY STOP WHEN SPEED IS LOWERED TO BELOW 40 MPH. AFTER TYPING IN "JEEP CHEROKEE FRONT END VIBRATION" ON INTERNET SEARCH DID I FIND THAT THIS PROBLEM IS PRESENT IN ALL CHEROKEES. IT SEEMS THAT THE PROBLEM STEMS FROM THE BRAKE CALIPERS WARPING THE ROTORS EVERY 8-10 THOUSAND MILES. THIS IS RIDICULOUS AND IS A SAFETY ISSUE. THIS VIBRATION MOVES THE STEERING SIDE TO SIDE VIOLENTLY. *JB
THE BRAKE PEDAL PULSATED WHEN IT WAS APPLIED. IN ADDITION, THE STEERING WHEEL JERKED WHEN THE BRAKE PEDAL WAS APPLIED. THE BRAKE ROTORS WERE CUT AT 7,000 MILES, REPLACED AT 13,0000 MILES AND CUT AGAIN AT 19,000 MILES. THE FAILURE HAS RECURRED AT 28,000 MILES. THE DEALERSHIP INDICATED THIS FAILURE HAPPENED BECAUSE OF THE QUALITY OF STEEL USED COMBINED WITH HEAT CAUSED THE ROTOR TO WRAP. *JB
1. TRANSMISSION: HAVING PROBLEMS SHIFTING FROM 2ND GEAR TO 3RD GEAR UNTIL CAR IS FULLY WARMED; OCCASIONALLY, THE CAR STALLED DUE TO THE GEAR NOT SHIFTING PROPERLY; 2. BRAKE ROTORS: ROTORS WARP WITHIN 12,000 MILES; CHANGED NEW ROTORS AND PADS THREE TIMES; 3. ALIGNMENT: PULLS TO THE RIGHT SUMMARY: TRANSMISSION & BRAKE ROTORS ARE KNOWN PROBLEMS BY DAILERCHRYSLER---UNSAFE VEHICLE. *LA
COMPLETE SEPARATION OF TIRE TREAD FROM SIDEWALL. TIRE IS GENERAL AMERITRAC, TUBELESS RADIAL, CK-37121 35408, TREAD 4 PLIES OF 2 STEEL AND 2 POLYESTER, SIDEWALL 2 PLIES POLYESTER, SIZE P235/75R15, 105S, M+S, DOT ADHL 35A 4902, AUTO WAS A 2000 JEEP CHEROKEE CLASSIC. *JB
BRAKE ROTORS AND PADS REPLACED EVERY 10,000 MILES. THE LAST TIME VEHICLE WAS REPAIRED, THE ROTORS, PADS AND CALIPERS WERE REPLACED. CONSUMER STATED BRAKES WERE REPLACED THREE TIMES. DEALER CLAIMED IT WAS NOTHING WRONG WITH THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *NM
WHILE DRIVING AT ANY SPEED CONSUMER EXPERIENCED TRANSMISSION PROBLEMS, ESPECIALLY SHIFTING FROM SECOND GEAR TO THIRD GEAR. ON ONE OCCASION VEHICLE STALLED DUE TO THE GEARS NOT SHIFTING PROPERLY. THIS PROBLEM HAPPENED EVERY DAY SINCE OWNERSHIP OF THE VEHICLE.*AK
WHEN COMING TO A STOP, AT ABOUT 7-10 MPH, THE TRANSMISSION SHIFTS DOWN HARD, CAUSING A BUMP STOP AND THE CAR TO QUICKLY DECREASE IN SPEED. THIS IS AN INTERMITTANT PROBLEM. DEALER FOUND NOTHING AND RECOMMENDED TRANSMISSION SERVICE WHICH DID NOT HELP. DATE LISTED IS LAST TIME EVENT OCCURRED.*AK
PROBLEM PERTAINS TO ROTORS, DISCS & CALIPERS ON A 2000 JEEP GRAND CHEROKEE.PROBLEMS CAUSE SEVERE VIBRATION & SHIMMYING WHEN BRAKES ARE APPLIED FROM 15 TO 55 MPH.WAS UNAWARE THE DEALERSHIP RESURFACED ROTORS BETWEEN 7,000 & 8,000 MILES WHEN TAKED IN FOR AN OIL CHANGE IN 2001.PROBLEMS OCCURED AGAIN IN 2002 AT 14,500 MILES-ROTORS WERE RESURFACED AGAIN & THEY INFORMED US THEN THAT THE ROTORS WERE ALREADY RESURFACE ONCE IN 2001.PROBLEMS OCCURED AGAIN IN 2003 AT 23,600 MILES-ROTORS,BRAKE PADS & CALIPERS WERE ALL REPLACED.HAVING MORE PROBLEMS NOW JULY 7,2004-ROTORS ARE WARPED AGAIN AT 29,500 MILES. THIS IS A VERY DANGEROUS VEHICLE TO OPERATE IN THE MOUNTAINS OF PENNSYVLANIA.I WOULD LIKE TO HAVE THE NHTSA RECALL THIS VEHICLE AND HAVE IT REPAIRED PROPERLY.*AK
WHEN DRIVING AT AN UNDETERMINED SPEED, THE FRONT END VIBRATED. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE FRONT ROTORS FAILED. THE CONSUMER STATED THAT FRONT ROTORS WERE REPLACED THREE TIMES, EVERY 15,000 MILES. *AK THE CONSUMER FOUND THREE OTHER VEHICLES OF THE SAME MAKE/MODEL EXPERIENCED THAT SAME PROBLEM. *SC *JB
I HAD A 2000 JEEP GRAND CHEROKEE WITH ABOUT 35,000 MILES ON IT. IN THE COURSE OF MY OWNERSHIP (ABOUT 3 YEARS) I HAD THE BRAKES WORKED ON AT LEAST 3 TIMES. THE FIRST TIME THEY REPLACED THE ROTORS, THE SECOND TIME THEY REPLACED THE ROTORS AND THE CALIPERS. THE 3RD TIME (AFTER THE WARRANTY PERIOD) THEY REPLACED SOMETHING ELSE AND THEN HAD THE GALL TO CHARGE ME FOR IT.*AK FIXING BRAKES AT A RATE OF ABOUT EVERY 12,000 MILES IS ABSOLUTELY OUTRAGEOUS. I CAN'T BELIEVE THIS VEHICLE HAS NOT BEEN RECALLED TO ACTUALLY CORRECT THE PROBLEM. IT IS A SERIOUS PROBLEM THAT CAN CAUSE LOSS OF CONTROL OF THE VEHICLE.
(1) WHILE TRAVELING 70 MPH WHILE IN CRUISE CONTROL ACCELERATOR PEDAL WOULD NOT DISENGAGE WHEN I A)TAPPED THE BRAKE, B)MANUALLY TURNED OFF THE CRUISE CONTROL, AND C)WHEN I PHYSICALLY ATTEMPTED TO PULL UP ON THE ACCELERATOR PEDAL. THE SPEED OF THE CAR INCREASED STEADILY, NEARING 90 MPH, BEFORE I PUT THE CAR IN NEUTRAL, PRESSING BOTH FEET (FULL BODY WEIGHT) ON THE BRAKES AND HAD THE GOOD FORTUNE OF MANY STEEP HILLS, WAS ABLE TO SLOW THE CAR TO 25 MPH, ALLOWING ME TO MOVE TO AN OFF RAMP AND TURNING OFF THE ENGINE. THE CAR WAS TOWED APPROXIMATELY 20 MILES TO THE JEEP DEALER WHO INFORMED ME THAT ALL THAT WAS WRONG WITH MY CAR WAS THAT THERE WAS A LOT OF CARBON BUILD-UP AROUND THE ACCELERATOR CABLE, AND THAT IS WHY IT STUCK. THEY SAID THAT "WE SEE THIS ALOT IN JEEPS THAT ARE DRIVEN ALOT IN THE CITY". UNFORTUNATELY, THIS WAS NOT THE CASE WITH MY JEEP, WHICH WAS REGULARLY DRIVEN ON THE HIGHWAY (~100 MILES EACH WEEKEND), AS WELL AS THE FACT THAT I HAD JUST DRIVEN FROM PITTSBURGH TO INDIANAPOLIS AND WAS RETURNING HOME WHEN THIS OCCURRED. ANY CARBON IN MY ENGINE SHOULD HAVE BEEN REMOVED THROUGH THIS MUCH DRIVING.*AK
WHILE DRIVING AT ANY SPEED CONSUMER FELT PULSATION IN THE BRAKE PEDAL. DEALER EXAMINED THE VEHICLE AND FOUND THAT THE ROTORS WERE WARPED. THE ROTORS WERE REPLACED. HOWEVER, THE ROTORS NEEDED TO BE REPLACED AGAIN. *AK
WHILE DRIVING 20 MPH THE VEHICLE VIBRATED UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE BRAKE PADS NEEDED TO BE REPLACED BECAUSE THEY WERE WORN. AFTER THE PARTS WERE REPLACED THE PROBLEM RECURRED. *NM *SC *JB
WHILE CONSUMER WAS DEPRESSING THE BRAKE PEDAL AT ANY SPEED IT PULSATED. VEHICLE WAS SERVICED SIX TIMES FOR BRAKES AND ROTORS, BUT PROBLEM RECURRED.*AK
WHILE IDLING THE VEHICLE WOULD SURGE OR SUDDENLY ACCELERATE. THIS PROBLEM OCCURS WHILE DRIVING AND IS BECOMING MORE FREQUENT. THE VEHICLE WILL BE INSPECTED BY A DEALERSHIP. *AK
I AM WRITING TO EXPRESS MY FRUSTRATION AND ANGER REGARDING MY 2000 GRAND CHEROKEE. SINCE THIS PAST OCTOBER, I HAVE EXPERIENCED A MYRIAD OF PROBLEMS WHICH INCLUDE THE FOLLOWING: 1. A BROKEN VENTILATION DEFLECTOR WHICH PREVENTS ANY AIR FROM COMING THROUGH THE VENTILATION. I SPENT NEARLY $100.00 TO FIND OUT THAT IT IS A $37.00 PART WITH $500.00 IN LABOR JUST TO INSTALL IT. I HAVE CHILDREN IN THE CAR, AND THE SUMMER HEAT OF 100+ DEGREES IS IN MY MIND, DANGEROUS. 2. ALL OF THE PASSENGER DOORS CANNOT BE OPENED EITHER MANUALLY OR REMOTELY FROM THE OUTSIDE OR INSIDE. I RECEIVED AN ESTIMATE TO REPLACE THE LOCK ACTUATORS AT A STAGGERING COST OF $500.00 PER LOCK! THE DOORS CANT BE OPENED FROM THE OUTSIDE OR FROM THE INSIDE WITHOUT SYSTEMATICALLY UNLOCKING THE DOORS WITH THE REMOTE, THEN REACHING IN FROM THE DRIVERS SEAT TO MANUALLY UNLOCK THEM FROM THE INSIDE. IT DOESNT TAKE A GENIUS TO SEE THAT THIS IS A HUGE SAFETY ISSUE IF I HAPPEN TO GET IN AN ACCIDENT AND THE PASSENGERS (CHILDREN) ARE UNABLE TO GET OUT OF THE VEHICLE. THE JEEP MECHANIC SAID THIS IS A COMMON OCCURRENCE WITH JEEPS FOR QUITE A WHILE. 3. THE DRIVER SIDE MIRROR BROKE WHEN MY WIFE WAS ADJUSTING THE ANGLE OF THE MIRROR. THERE IS NOW NO TENSION TO HOLD THE MIRROR IN PLACE. ALL OF THESE PROBLEMS BEGAN 8 MONTHS AGO AND I AM MORE THAN A LITTLE ANGRY ABOUT IT, ESPECIALLY WHEN NONE OF THESE ITEMS ARE COVERED PAST THE 3 YEAR WARRANTY. ALL TOLLED, I AM LOOKING AT SPENDING SOMEWHERE IN THE RANGE OF $3000.00 TO FIX THESE PROBLEMS. RIGHT NOW I AM EXTREMELY UNSATISFIED CUSTOMER, AND EXPECT SOME HEALTHY MEASURE OF COOPERATION FROM JEEP.*AK
COMPLAINT REGARDING PROBLEMS WITH 2000 JEEP GRAND CHEROKEE.*MR THE VEHICLE LEFT TURN SIGNAL WOULD NOT WORK. IT WAS LATER DETERMINED THAT THE MULTI-FUNCTION SWITCH SHORTED. THE VEHICLE WAS REPAIRED BUT THE NEXT DAY THE PROBLEM RECURRED. THE DEALER THEN DETERMINED THAT THERE WAS AN OPEN CIRCUIT IN THE JUNCTION BOX WHICH WOULD COST $760,01 TO REPAIR. THE CONSUMER REFUSED SERVICE HOPING TO FIND INFORMATION ON SECRET WARRANTIES. *NM
THE ROTORS WERE WARPING AND CAUSED THE BRAKES TO WEAR PREMATURELY. THE DEALER WAS NOTIFIED. *AK THE TRANSMISSION DISPLAYED SLIPPING AND THERE WAS A FLAT SPOT ON THE TIRE(S). *SC *JB
AUTOMATIC DOOR LOCKS FAILED. CONSUMER WAS CONCERNED THAT THE OCCUPANTS WOULD BECOME TRAPPED INSIDE THE VEHICLE IN AN EMERGENCY. *AK *NM
WHILE BRAKING VEHICLE PULSATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THIS FAILURE MADE IT DIFFICULT FOR THE DRIVER TO CONTROL THE VEHICLE WHILE STOPPING. THE VEHICLE IS ONLY DRIVE APPR. 8000 MILES PER YEAR YET THIS PROBLEM HAS OCCURRED FOR THE LAST FOUR YEARS. THE VEHICLE'S WARRANTY HAS EXPIRED AND THE PROBLEM HAS NOT BEEN FIXED. *NM
DEFECTIVE BRAKES ON 2000 JEEP GRAND CHEROKEE. SEVERE VIBRATION OF STEERING WHEEL AND VEHICLE WHEN BRAKING. OCCURRED AT 10,721 MILES, 36760 MILES, AND NOW AT 57,000 MILES. FIXED BY CHRYSLER FIRST 2 TIMES, REFUSED TO FIX THE 3RD TIME. DEALER SAYS 4/5 COMPLAINTS PER WEEK FOR 2000-2004 GRAND CHEROKEES. ROTORS KEEP WARPING DUE TO BAD METALURGY [PER SERVICE MANAGER. VIBRATES SO HARD IT WILL TAKE THE WHEEL OUT OF YOUR HANDS IF NOT HOLDING TIGHT.*AK
THE FRONT BRAKE ROTORS ON MY 2000 JEEP GRAND CHEROKEE WARPE ABOUT EVERY 10,000 MILES. I AM ABOUT TO REPLACE THEM FOR THE THIRD TIME AT 42000 MILES! AT 31000 MILES, THE LOCAL JEEP DEALER INSTALLED A "FIT" KIT" WHICH OBVIOUSLY HAS NOT WORKED. THE BRAKE PROBLEM IS AN OBVIOUS SAFETY PROBLEM. THE FIRST TIME THAT THIS HAPPENED, I WAS TRAVELING DOWN A STEEP ROAD IN THE SIERRA/NEVADA MOUNTAINS AND ALMOST LOST CONTROL OF THE VEHICLE. THE VEHICLE EXPERIENCED SEVERE SHAKING AND STEERING WHEEL JERKING DURING BREAKING. I HAD TO GEAR DOWN AND TRAVEL VERY SLOWLY UNTIL I REACHED LEVEL GROUND. AFTER INTENSE QUESTIONING, THE DEALER (JOE KERLEY: SAN JOSE CA) ACKNOWLEDGED THE FREQUENCY OF THIS PROBLEM. SO HAS CHRYSLER VIA THE "REPAIR KIT". A CALL TO CHRYSLER INDICATED THAT THEY WONT ACT BECAUSE ROTERS ARE AN WEAR ITEM. I BELLIEVE THAT THERE IS A DESIGN FLAW THAT HAS THE POTENTIAL TO HURT OR KILL SOMEONE. PLEASE GET ON THE BALL AND INVESTIGATE AND ORDER A RECALL. *AK
WHILE DRIVING 65 MPH DRIVER'S FOOT WAS STUCK ON ACCELERATOR PEDAL DUE TO A SEIZURE. THE PASSENGER TRIED TO MAINTAIN CONTROL OF VEHICLE BUT WAS UNABLE TO DO SO. VEHICLE WENT AIR BORNE AND LANDED ON TOP, CRASHING INTO A BRICK WALL. UPON IMPACT, BOTH FRONTAL AIRBAGS DID NOT DEPLOY. DRIVER AND PASSENGER SUSTAINED INJURIES, AND WERE TRANSPORTED BY AN AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. *AK
ROTORS ON VEHICLE WARPED AT 14,000 MILES. DEALER REPLACED THEM. NOW AFTER ANOTHER 14,000 MILES THEY ARE WARPED AGAIN. DEALER SAYS THEY ARE HAVING NUMEROUS COMPLAINTS REGARDING WARPED ROTORS. THIS IS A SEVERE SAFETY ISSUE. WHEN BRAKING THE VEHICLE, STEERING WHEEL AND BRAKE PEDAL SHAKE AND SHIMMY EXCESSIVELY MAKING IT DIFFICULT TO CONTROL THE VEHICLE. DEALER WON'T REPAIR UNLESS I PAY FOR IT. CHRYSLER CUSTOMER SERVICE WON'T ASSIST, THEY SAY WRITE A LETTER TO LET US KNOW. AFTER FINDING THIS WEBSITE I AM THOROUGHLY DISGUSTED WITH CHRYSLER'S LACK OF CONCERN FOR THIS SAFETY ISSUE. WILL CHRYSLER WAIT UNTIL THERE IS A FATALITY BEFORE THEY ISSUE A RECALL? NO MORE CHYRSLER PRODUCTS IN THIS HOUSEHOLD. *LA
ROTOR ARE WARPING AT 15,000 MILE INTERVALS. DEALER SAYS THEY ARE HAVING NUMEROUS COMPLAINTS REGARDING WARPED ROTORS. THIS IS A SEVERE SAFETY ISSUE. WHEN BRAKING THE VEHICLE, STEERING WHEEL AND BRAKE PEDAL SHAKE AND SHIMMY EXCESSIVELY. DEALER REPLACED ROTORS AT 14,804 MILES. VEHICLE NOW HAS 31,255 MILES AND EXACT SAME PROBLEM IS OCCURRING. DEALER WON'T REPAIR UNLESS I PAY FOR IT. CHYRSLER CUSTOMER SERVICE WON'T AUTHORIZE ANY REPAIR, JUST SAID WRITE A LETTER. DISGUSTED WITH CHRYSLER AFTER SEEING THIS WEBSITE. WILL CHRYSLER WAIT UNTIL THERE IS A FATALITY BEFORE THEY PUT IN A RECALL? NO MORE CHRYSLER VEHICLES IN THIS HOUSEHOLD. *LA
BAD STEERING VIBRATION WHEN BRAKING AT HIGHWAY SPEED. HAVE ONLY 36,000 MILES AND HAVE REPAIRED THIS PROBLEM 4 TIMES NOW AT THE DEALERSHIP SINCE I BOUGHT JEEP NEW IN 2000. *MR
AT SPEEDS BETWEEN 50MPH AND 60MPH, FRONT END OF VEHICLE AND STEELING WHEEL SHAKES VIOLENTLY. HAVE CHANGED TIRES, BRAKES, HAD TIRES BALANCED, AND FRONT END ALIGNED. THE CAUSE IS THOUGHT TO SUSPENSION OR BEARING ACCORDING TO ALL MECHANICS THAT LOOK AND DRIVE IT. NO ONE KNOWS FOR SURE, ONLY THAT THE MECHANICS SAY THAT THIS YEAR CHEROKEE, IS KNOWN FOR THIS, AND THEY HAVE ALL SAID THERE IS NO KNOWN INVESTIGATION ABOUT THIS DANGER IN PROGRESS. FROM WHAT I HAVE READ AT THIS SITE ALONE, I AM CURIOUS AS TO WHY THERE IS NO INVESTIGATION REGARDING THIS PROBLEM WITH THE FRONT END...
WHEN THE BRAKES WERE APPLIED THEY PULSATED, THIS CAUSED EXTENDED STOPPING DISTANCE. PLEASE PROVIDE MORE INFORMATION. *JB
VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE INSPECTION. WHILE OPENING THE DRIVER'S DOOR CONSUMER NOTICED THAT THE DRIVER SEAT BROKE. WHILE AT DEALER, MECHANIC DETERMINED THAT THE FRAME AND BRACKET NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK
SUDDEN LOSS OF POWER ON THREE OCCASIONS. WHILE DRIVING AT HIGHWAY SPEEDS, VEHICLE INSTANTLY LOOSES ALL POWER. OBVIOUS PROBLEMS NAVIGATING TO SHOULDER ON MULTILANE HIGHWAY IN TRAFFIC. COULD EASILY BE STRANDED IN LANE. DIFFICULTY STEERING. REQUIRES TOWING. HAS OCCURRED THREE TIMES IN LAST TWO YEARS, TWICE IN LAST MONTH. FIRST TIME, REPLACED COMPUTER. SECOND TIME, REPLACED TRANSMISSION SENSOR. THIRD TIME, UNDETERMINED. *AK
CONSUMER COMPLAINED ABOUT STEERING PROBLEMS. THERE WAS A HONKING NOISE WHEN THE STEERING WHEEL WAS TURNED. INTERMITTENTLY STEERING WHEEL MADE A POPPING NOISE WHILE DRIVING, ESPECIALLY WHEN TURNING, AND THE STEERING WHEEL FAILED TO GO IN THE LOCKED POSITION WHEN THE VEHICLE WAS TURNED OFF. DEALERSHIP DIDN'T KNOW WHAT CAUSED THESE PROBLEM,BUT THERE WAS A TECHNICAL SERVICE BULLETIN ON EACH OF THEM. ALSO, FRONT DRIVE AXLE MADE A WINING NOISE WHILE DRIVING. *AK
WHILE DRIVING 35 MPH VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER MAINTAINED CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKE ROTORS NEEDED TO BE REPLACED DUE TO CORROSION. MECHANIC REPLACED THE ROTORS SEVEN TIMES, BUT PROBLEM RECURRED. *AK
WHILE I AM GENERALLY VERY SATISFIED WITH MY 2000 JEEP GRAND CHEROKEE, I AM WRITING TO COMPLAIN ABOUT A CHRONIC PROBLEM I HAVE EXPERIENCED. IN 2000, WHEN THE VEHICLE WAS VERY NEW, I NOTICED VIBRATION IN THE STEERING WHEEL. MY JEEP WAS REPAIRED FOR WARPED ROTORS AND THE BRAKE PADS WERE REPLACED AND THE ROTORS CUT. THEN, IN 03/02, I HAD THE SAME PROBLEM AND THE VEHICLE WAS REPAIRED FOR THE SECOND TIME. THEN AGAIN IN 03/03, THE SAME PROBLEM! THIS TIME, THE FOLKS AT RAMSEY JEEP TOLD ME THAT THEY WERE INSTALLING A "KIT" THAT WOULD SOLVE THE PROBLEM FOR GOOD. AT THIS TIME, I WAS VERY HAPPY TO KNOW THAT JEEP REALIZED THE PROBLEM AND THOUGHT MY TROUBLES WERE OVER. NOW IN 04/04, I AM SORRY TO REPORT THAT I AM EXPERIENCING THE SAME VIBRATION IN THE STEERING WHEEL AND I DON'T NEED THE TECHNICIANS AT JEEP TO TELL ME WHAT THE PROBLEM IS. THE ROTORS WILL REQUIRE REPLACEMENT FOR THE FOURTH TIME IN $60000 MILES. *AK
THE GAS GAUGE REGISTERED A FALSE READING OF THE GASOLINE WHICH CAUSED THE VEHICLE TO RUN OUT OF GAS. THE DRIVER DROVE THE VEHICLE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE FUEL GAUGE SYSTEM NEEDED REPLACING DUE TO A WORN SENSOR. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
THE VEHICLE HAD AN ONGOING PULSATION PROBLEM WITHIN THE BRAKE PEDAL WHEN IT WAS DEPRESSED. THE TECHNICAL SERVICE BULLETIN 0500302RB DEALT WITH THIS ISSUE, AND STATED THAT THE FRONT ROTORS SHOULD BE REPLACED BECAUSE THEY WARPED. THE DEALERSHIP REPLACED THE ROTORS. THE PULSATION RECURRED WITHIN 7000 MILES, AND ROTORS WERE TURNED. THE PULSATION RECURRED WITHIN 10,000 MILES. THEN THE FRONT ROTORS AND CALIPERS WERE REPLACED. PULSATION RECURRED WITHIN 10,000 MILES. *AK *NM *SC
I OWN A JEEP GRAND CHEROKEE LIMITED W/ 36,000 MILES BRAKES PULSATE AT 40 MPH AND ALMOST OUT OF CONTROLL @ 55 MPH AND OVER WHEN APPLYING BRAKES. ALMOST SIDE SWIPED A BUS WITH MY CHILD IN CAR TO KEEP IT ON THE ROAD. HAVE RETURNED TO DEALER ( JOHN IRISH AUTO PLAZA SAN RAFAEL CA) JIM GRAVES HAS BEEN VERY UNDERSTANDING. ITS NOT THE DEALER I AM UPSET IT IS WITH CHRYSLER/ DAIMLER!!! THEY HAVE A SERIOUS PROBLEM , ARE THEY WAITING FOR SOMEONE TO DIE!!! THEY REPLACE WITH THE SAME DEFECTIVE ROTORS THEY SHOULD PROVIDE ANOTHER BRAKE ROTOR SYSTEM TO SEE IF IT TAKES CARE OF THE PROBLEM. I HEAR STILLEN HAS SOMETHING THAT MAY WORK. HISTORY: 8181 MILES BRAKES SHIMMY; EXCESSIVE RUN OUT, 9377 MILES REPLACE FRONT ROTORS, 15832 MILES FRONT & REAR HAVE EXCESSIVE RUN OUT RESURFACED F & R ROTORS,21293 MILES SHIMMY EXCESSIVE RUN OUT; REPLACED FRONT CLIPPERS & ROTORS, 26,133 MILES F & R ROTORS HAVE RUN OUT, 28921 MILES VIBRATION F & R ROTORS HAVE EXCESIVE RUN OUT; RESURFACES F & R ROTORS. 29450 NEED REAR BRAKES, 29492 MILES REPLACED REAR BRAKES AND ROTORS. 33101 MILES SHIMMY VIBRATION F & R ROTORS HAVE EXCESSIVE RUN OUT. RESURFACED F & R ROTORS. 36202 MILES VIBRATIONS AGAIN TAKING BACK TO DEALER. MANAGER AGREED THIS IS REALLY BAD! *AK
WHEN PRESSING ON THE BRAKE PEDAL AT ANY SPEED VEHICLE VIBRATED FROM THE FRONT END. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC I DETERMINED BOTH FRONT ROTORS FAILED. THE CONSUMER STATED THAT FRONT ROTORS WERE REPLACED OVER NINE TIMES, STARTING AT 5,000 MILES OF OWNING THE VEHICLE ,AND CURRENTLY THE VEHICLE WAS AT 36,202 MILES. CONSUMER INFORMED CHRYSLER ON TWO OCCASIONS ABOUT THIS ISSUE. *AK
WHILE APPLYING THE BRAKES PEDAL PULSATED, AND STEERING WHEEL SHOOK. DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED THE BRAKE PADS AND BOTH FRONTAL ROTORS. *AK
AFTER HAVING A FUEL PUMP REPLACED FOR SLOW STARTING, OUR 2000 JEEP GRAND CHEROKEE BEGAN SUDDENLY ACCELLERATING FOR NO REASON OR PATTERN (BUT MOSTLY AT STARTUP). WE TOOK THE AUTO TO THE LOCAL JEEP DELERSHIP IN BRIGHAM --- WHERE IT IS NOW. WE TOLD THEM WE WERE CONCERNED ABOUT SAFTEY BECAUSE OF THE NEWS COVERAGE OF A SIMILAR JEEP UNEXPECTADLY ACCELLERATING, JUMPING A CURB AND HITTING 3 PEOPLE IN SLC. IN LOOKING AT THE INTERNET, WE FOUND SEVERAL SIMLAR SAFTEY COMPLAINTS AND THAT JEEP(CHRYSLER/DEMLER) HAS DETERMINED THERE IS NOT ENOUGH OF A PATTERN TO ADDRESS THE ISSUE. I CAN EASILY SEE HOW THIS PROBLEM COULD HAVE SEVERE AND DIRE RESULTS AND SHOULD BE INVESTIGATED
STEERING WHEEL SHAKES WHEN YOU APPLY BRAKES, AND AT THE SAME TIME IT MAKE A WEIRD PULSATION. CHRYSLER MADE ME REPLACE A PART AND THE CAR KEEPS HAVING THE SAME PROBLEM OVER AND OVER AND I HAVE TO KEEP PAYING TO HAVE PARTS REPLACED. *LA
2000 JEEP GRAND CHEROKEE LIMITED HAS A DEFECTIVE ENGINE. (NAR). *MR WHILE BRAKING THE FRONT END VIBRATED. THE DEALER INDICATED THAT THE MANUFACTURER IS AWARE OF THE PROBLEM AND WOULD RESURFACE THE ROTORS UNDER WARRANTY. AT 26500 MILES THE ROTORS FAILED AGAIN AND THIS TIME THE WERE REPLACED. AT 49000 MILES THE PROBLEM RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO SUGGESTED THAT THE PARTS USED WERE OF POOR QUALITY. THE MANUFACTURER REFUSED TO PAY TO REPLACE THE PARTS BECAUSE THE VEHICLE WAS OUT OF WARRANTY. *NM * CB
WHEN APPLYING BRAKES THE VEHICLE'S FRONT END SHIMMIED, THE PEDAL PULSATED AND THE STEERING WHEEL SHOOK. *MR THE VEHICLE WAS TAKEN TO SEVERAL DIFFERENT DEALSER BUT NONE WERE ABLE TO PERMANENTLY REPAIR THE PROBLEM. *NM
I HAVE EXPERIENCED STEERING WHEEL SHAKING WHILE BRAKING ON THE HIGHWAY. AT FIRST I THOUGHT IT WAS DUE TO THE ROAD, BUT IT HAS BEEN RECURRENT. I WILL HAVE TO GET THE FRONT BRAKES REPAIRED.*AK
WHILE BRAKING BRAKE ROTORS CAUSED VEHICLE TO SHIMMY/ VIBRATE. DEALERSHIP REPAIRED THE ROTORS FIVE TIMES, BUT PROBLEM RECURRED. *AK
THE VEHICLE SLIPPED OUT OF GEAR WHEN THE CONSUMERS FOOT WAS NOT ON THE BRAKE. THE VEHICLE ALSO HAD A PROBLEM WITH SUDDEN AND UNEXPECTED ACCELERATION. *JB THE VEHICLE CRASHED INTO ANOTHER VEHICLE IN REVERSE THEN HIT A STEEL POLE WHICH STOPPED THE VEHICLE. THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB
I HAVE A 2000 JEEP WITH RECURRING PROBLEMS WITH WHAT I AM TOLD ARE THE BRAKE ROTORS. THEY APPARENTLY KEEP WARPING, CAUSING MODERATE TO SEVERE SHIMMYING WHEN BRAKING AT HIGHER SPEEDS AND PULSATING WHEN BRAKING AT LOWER SPEEDS. AT 10,531 MILES I BROUGHT THE CAR IN. THEY RESURFACED THE ROTARS WHICH THEY CLAIM THE MANUFACTURER CLAIMED WOULD FIX THE PROBLEM. THEN AT 26,579 MILES I WAS BACK AT THE DEALER. THEY TOLD ME THE MANUFACTURER HAD A DIFFERENT SOLUTION. THEY REPLACED THE ROTORS, BRAKES AND CALIPERS. I WAS SKEPTICAL THAT THEY WERE REPLACING A DEFECTIVE PART WITH THE SAME DEFECTIVE PART. I TOLD THEM I HAD A 1995 GRAND CHEREKEE THAT HAD OVER 100 THOUSAND MILES AND NEVER HAD ANY PROBLEM WITH ROTARS SO WHY DIDN'T THE MANUFACTURER JUST USE THE 1995 PART BUT, AGAIN, I WAS ASSURED THE NEW ROTARS WERE DIFFERENT AND DEFECT FREE. NOW I HAVE 49,000 MILES ON THE CAR AND IT IS AGAIN AT THE DEALER FOR THE SAME PROBLEM. THE DEALER AND MANUFACTERER SAY THEY WILL NOT MAKE ANY FURTHER REPAIRS.THE SERVICE MANAGER TOLD ME I HAD THREE OPTIONS. ONE,THEY WOULD REPLACE THE ROTARS FOR $240.00. TWO,DO NOTHING BECAUSE THE MANUFACTURER ASSURES ME THAT THE PROBLEM DOES NOT EFFECT SAFETY OR MAINTENANCE FOR ANY OTHER PARTS ON THE VEHICLE.(WHICH BY THE WAY I FIND TO BE A LUDICROUS STATEMENT AND A CALLOUS DISREGARD FOR THE SAFETY OF THEIR OWN CONSUMERS LET ALONE OTHERS ON THE ROAD SINCE THE CAR BECOMES VERY HARD TO CONTROL WHEN THE FRONT END IS SHAKING VIOLENTLY) AND THIRD, I COULD BUY THE PART FROM A NON-DEALER AT AFTER MARKET PRICES AND GET ROTARS MADE OF A DIFFERENT AND PRESUMABLY STRONGER MATERIAL. NONE OF THESE OPTIONS WERE APPEALING SINCE EXPERIENCE WITH TWO JEEPS PRIOR TO THIS ONE DICTATED THAT THIS WAS NOT NORMAL WEAR AND TEAR, HAD NOTHING TO DO WITH MY DRIVING, AND WAS CLEARLY A DEFECTIVE PART. *AK
WHILE APPLYING THE BRAKES VEHICLE SHOOK AND VIBRATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BRAKE PADS AND BOTH FRONT BRAKE ROTORS NEEDED TO BE REPLACED. *AK
WHILE IDLING AT A STOP LIGHT VEHICLE STALLED. DEALER WAS NOT ABLE TO DUPLICATE OR RESOLVE PROBLEM. *AK
THE BRAKES ON MY VEHICLE HAVE TO BE CONSISTENTLY REPAIRED. I HAVE BROUGHT THE VEHICLE TO THE DEALER THREE TIMES AND THE JEEP ONLY HAS 45,000 MILES. I HAVE ANOTHER JEEP THAT HAS ALSO BEEN BROUGHT IN THREE TIMES AND IT HAS LESS THAN 25,000 MILES. ALL FOR BAD BRAKES WHICH I'M CONSISTENTLY TOLD , " IS A KNOWN DEFECT" BY CHRYSLER AND THE TECHNICAL STAFF.*AK
BROKEN SEAT FRAME; DRIVERS SIDE SEAT FRAME IS BROKEN, AND WILL NOT MOVE FOWARD . ALL OTHER FUNCTIONS OF THE POWER SEAT WORK. I AM ONLY 225 LBS, HOW CAN THIS HAPPEN.AND I WILL NOT SPEND $900 AT THE DEALERSHIP TO FIX THIS, FOR THE LACK OF QUALITY THAT WAS PUT INTO THIS AUTOMOBILE WHEN IT WAS BUILT. *AK
WHILE PULLING INTO A PARKING SPACE VEHICLE SURGED FORWARD WHILE THE CONSUMER WAS DEPRESSING THE BRAKES. VEHICLE JUMPED THE CURB AND COLLIDED WITH A TREE. THERE WERE NO INJURIES INVOLVED. *AK
WHILE THE VEHICLE WAS PARKED WITH THE ENGINE OFF, THE VEHICLE ROLLED AND HIT ANOTHER VEHICLE. THE MANUFACTURER SENT A REPRESENTATIVE TO ASSESS THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB *MR
WHILE DRIVING AT HIGH SPEEDS STEERING WHEEL VIBRATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
I BOUGHT MY JEEP 6 MONTHS AGO. IT NOW HAS 79000 MILES AND I HAVE NO CLUE HOW MANY TIMES THE PREVIOUS OWNER CHANGED THE ROTORS. I ALSO HAVE THE PROBLEM OF A VIBRATING UNCONTROLLABLY WHEEL WHEN I START TO BREAK AT 30 MPH OR OVER. I GUESS I WILL HAVE TO CHANGE MY FRONT ROTORS AND THEN DEAL WITH IT AGAIN IN 20,000 MILES. I FIND THIS TO BE RIDICULOUS. *AK
I HAVE HAD THE BRAKES FIXED ON MY 2000 JEEP GRAND CHEROKEE 3 TIMES. THE STEERING WHEEL SHAKES AND VIBRATES UNCONTROLLABLY WHEN THE BRAKES ARE APPLIED AT ANY SPEED. IT IS HARD TO CONTROL THE CAR, ESPECIALLY ON THE INTERSTATE. I HAVE A REAL CONCERN FOR MY SAFETY AND MY PASSENGERS SAFETY. I WENT TO GET THEM FIXED FOR THE FOURTH TIME, WITH ONLY 20,000 MILES ON THE CAR, AND I WAS TOLD I HAD TO PAY FOR IT, SINCE MY WARRANTY HAD JUST EXPIRED 3 MONTHS PRIOR. THIS PROBLEM REALLY SHOULD BE RECALLED. AND CHRYSLER IS NOT VERY NICE ABOUT ANY SITUATION LIKE THIS. THEY DON'T CARE HOW INCONVENIENCED YOU ARE. THEY NEVER OFFER YOU A CAR, WHILE YOURS IS SUPPOSE TO BE "BEING FIXED." I ONLY WISH IT WAS FIXED. NO MORE JEEPS FOR ME. IT'S A LEMON!! *JB
RIGHT PASSENGER DOOR BEGAN MAKING A LOUD GRINDING NOISE WHEN LOCKED. OCCASIONALLY, IT WILL NOT UNLOCK AUTOMATICALLY WITH THE REST OF THE DOORS, AND I HAVE TO REACH THROUGH THE FRONT PASSENGER SIDE AND SLIDE THE DOOR UNLOCKED. I HAVE CHILDREN, AND THIS COULD BE VERY DANGEROUS IF THERE WAS A SITUATION WHERE I NEEDED TO QUICKLY GET THEM OUT OF THE CAR. *JB
CONSUMER STARTED EXPERIENCING PROBLEMS WITH THE BRAKES NINE MONTHS AFTER PURCHASE. *PH THE CONSUMER HAD ROTORS REPLACED SEVERAL TIMES. THERE WAS AN EXCESSIVE CRANK WHEN THE CONSUMER ATTEMPTED TO START THE VEHICLE, THE DEALER REPLACED THE FUEL PUMP QUAD RING. THE TAIL LIGHT BULB AND WATER PUMP WAS REPLACED. *JB
AIRBAG LIGHT STAYS ON AND HORN DOESN'T WORK. *AK
WHEN APPLYING THE BRAKES AT ANY SPEED VEHICLE SHOOK. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKES, ROTORS AND CATALYTIC CONVERTER NEEDED TO BE REPLACED. *AK
WHEN DEPRESSING THE BRAKE PEDAL AT ANY SPEED CONSUMER NOTICED THE BRAKE PEDAL PULSATED. VEHICLE WAS SERVICED SIX TIMES FOR BRAKES AND ROTORS, BUT PROBLEM RECURRED. *AK
CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE DUE TO A MALFUNCTION IN THE REAR BRAKES. WHILE DRIVING 35 MPH, THE DRIVER APPLIED PRESSURE TO THE BRAKE PEDAL AND VEHICLE SKIDDED 55 FEET BEFORE HITTING ANOTHER VEHICLE. THERE WERE ONLY SKID MARKS FROM THE FRONT TIRES. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER. *AK
MY 2000 GRAND HAS HAD THE ROTORS REPLACED OR RESURFACED 3 TIMES UNDER WARRANTY AND TWICE AT MY EXPENSE. BRAKES MAKE IT ALMOST IMPOSSIBLE TO STOP THE CAR AT SPEEDS OVER 55 MPH. UNSAFE TO DRIVE. DEALER CLAIMS THAT THE PROBLEM WAS FIXED FOR THE 2004 MODELS. WHY DID IT TAKE THEM 4 YEARS TO FIX THIS TYPE OF SAFETY PROBLEM?*AK
WHILE DRIVING, THE THERMOSTAT INDICATOR BECAME ERRATIC AND FAILED TO REGISTER THE PROPER TEMPERATURE OF THE VEHICLE. IT OVERHEATED, AND WAS TAKEN TO THE DEALER, WHO DETERMINED THE THERMOSTAT BROKE AND THE ENGINE MUST BE REPLACED. *AK *JB
ABOUT A YEAR AGO BOTH OF MY FRONT POWER WINDOWS QUIT WORKING ON MY 2000 JEEP CHEROKEE SPORT WITHIN WEEKS OF EACH OTHER. I HAVE TALKED ABOUT THIS WITH SEVERAL OTHER PEOPLE WHO OWN CHEROKEES AND THEY TOO HAVE HAD THE SAME PROBLEM. MY CONCERN IS THAT IF I WERE WERE IN AN ACCIDENT THAT FORCED MY CAR TO BE SUBMERGED IN A BODY OF WATER I WOULD HAVE TO WAIT UNTIL THE ENTIRE CABIN FILLED WITH WATER BEFORE I COULD ATTEMPT ANY ESCAPE. MY MOTHER WHO OWNS A NISSAN XTERRA ALSO HAD THE SAME PROBLEM BUT LAST MONTH NISSAN ISSUED A RECALL AND ALL 4 OF HER WINDOWS WERE REPLACED. *NM
JEEP DRIFTS FROM SIDE-TO-SIDE WITH NO EFFORT BY DRIVER, TOLD THE BALL JOINTS ARE DEFECTIVE, BUT WONT REPLACE.*AK
DEFECTIVE BRAKES ON A 2000 JEEP GRAND CHEROKEE. THE DEALER REPLACED THE BRAKE ROTOR'S ONCE BEFORE THE WARRANTY WAS UP. BUT THE ROTOR'S ARE WARPED AGAIN AND THE CAR ONLY HAS 25,000 MILES ON IT. SURELY, THERE IS A PROBLEM WITH THIS DESIGN WHICH COULD LEAD TO A REALL PROBLEM WHEN THE CARE IS BEING DRIVEN ON A FREEWAY? I HAVE REPLACED THE BRAKE ROTORS ON THE REAR OF THE VEHICLE MYSELF BUT NOW THE FRONT ROTORS SEEM TO BE WARPED ALSO. WITH ONLY 25,000 MILES ON THE VEHICLE THIS IS REALLY A PROBLEM. *AK
ONE OF THE STEEL BRACKETS CONNECTING THE DRIVER'S SEAT IN MY 2000 GRAND CHEROKEE BROKE AWAY FROM THE FLOOR, LEAVING THE SEAT (AND ME) TO SWAY SIDE TO SIDE AND BACK AND FORTH. I WEIGH 200 LBS. THE CAR HAS NEVER BEEN IN AN ACCIDENT. SO, NEITHER AN ACCIDENT OR EXCESSSIVE DRIVER'S WEIGHT CONTRIBUTED TO THIS PROBLEM. I WOULD GUESS THAT, IF I WERE IN AN ACCIDENT, THE SEAT WOULD PROBABLY BREAK FREE FROM THE FLOOR. THIS IS A HIGHLY DANGEROUS PROBLEM THAT COULD BE LIFE THREATENING AND SHOULD BE INVESTIGATED.*AK
DOOR ACTUATOR FAILED. THEREBY CREATING POTENTIAL SAFETY HAZARD CONDITION. THE FREQUENCY OF DOOR ACTUATOR FAILURES LEADS ME TO BELIEVE THERE IS A DESIGN AND/OR MANUFACTURING DEFECT. WHEN THE DEALER WAS CONTACTED, THEIR RESPONSE WAS "THE VEHICLE IS OUT OF WARRANTY". I FIND THIS COMPLETLY UNACCEPTABLE.*AK
BOUGHT 2000 JEEP GRAND CHEROKEE NEW. NOW HAS 57000 MILES ON IT. TWO MAIN PROBLEMS NOW EXIST: 1. I HAD TO HAVE BRAKES REPLACED AFTER 25000 MILES. THEY NOW NEED REPLACED AGAIN. EXTREME VEHICLE SHAKING AND VIBRATION THRU THE STEERING WHEEL. APPEARS TO BE COMMON PROB EXPERIENCED BY MANY BASED ON THE VOLUME OF COMPLAINTS I AM SEEING. DEALER WILL NOT ASSIST. CHRYSLER REP WILL NOT ASSIST. 2. EXPERIENCED LOW OIL PRESSURE READING. TOOK CAR IN FOR ANALYSIS AND THEY TELL ME ENGINE NEEDS REPLACED. GUNK BUILDUP IN ENGINE THEY SAY IS CAUSE OF PROBLEM. OIL HAS BEEN CHANGED REGULARLY. I CANNOT PROVE RECORD OF ALL OIL CHANGES, BUT IT HAS BEEN CHANGED AT REPUTABLE SERVICE CENTERS. ENGINE $5600. CHRYSLER DISTRICT UNWILLING TO ASSIST. I AM FRUSTRATED AT THEIR LACK OF COMMUNICATION, ATTITUDES, AND LACK OF QUALITY IN THIS VEHICLE. THEY TRY TO MAKE YOU FEEL LIKE A COMMON CRIMINAL AND ARE UNWILLING TO STAND BEHIND THEIR PRODUCT. THIS VEHICLE COST ABOUT $35,000 AND IT IS FAR FROM BEING WORTH THE VALUE.*AK
WARPED BRAKE ROTORS. THREE SETS OF WARPED FRONT BRAKE ROTORS IN LESS THAN 36000 MILES. VEHICLE HAS SEVERE FRONT END MOVEMENT AND STEERING WHEEL SHAKE WHEN BRAKES ARE APPLIED AT SPEEDS GREATER THAN 50 MPH. IT IS UNSAFE TO OPERATE ON THE INTERSTATE BECAUSE OF THE ROTOR WARPAGE. JEEP WANTS OVER $400.00 DOLLARS TO INSTALL THE LATEST TSB TO CORRECT DEFECTIVE ROTORS BUT WILL ONLY GUARANTEE FOR 90 DAYS. IF EVER THERE WAS A NEED FOR A SAFETY RECALL, THIS IS IT. JEEP SHOULD INSTALL THEIR LATEST TSB (HOPEFULLY IT IS A TRUE FIX FOR THE DESIGN/DEFECTIVE ROTORS) AND BE HELD ACCOUNTABLE THAT IT HAS CORRECTED THE PROBLEM WITH THE GRAND CHEROKEE BRAKING SYSTEM. *JB
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. THIS PROBLEM INCLUDED PREMATURE WARPING OF BRAKE ROTORS AND CALIPERS. ROTORS WERE REPLACED ON THREE SEPARATE OCCASIONS. *AK
CURRENTLY, TWO DOORS (DRIVER'S SIDE AND THE DRIVER'S SIDE PASSENGER DOOR) MAKES A LOUD GRINDING SOUND EVERY TIME I AUTOMATICALLY UNLOCK THE DOOR. OVER THE LAST MONTH, THERE HAVE BEEN TIMES WHERE I WAS UNABLE TO UNLOCK EITHER ONE OF THESE DOORS AND HAD TO CRAWL INTO THE CAR OR OUT OF THE CAR FROM THE PASSENGER SIDE. THIS APPARENTALLY IS A TREND IN THE GRAND CHEROKEE AND SHOULD BE RECALLED DUE TO THE VERY SERIOUS NATURE OF THIS PROBLEM. *AK
2000 GRAND CHEROKEE JUMPS OUT OF PARK IN TO REVERSE AND ACCELERATED INJURING ONE. *JB
I BOUGHT THE 2000 JEEP GRAND CHEROKEE CAR BRAND NEW, ONE YEAR LATER WE HAD TO HAVE THE ROTORS REPLACED, SIX MONTHS LATER WE HAD TO REPLACE THE BRAKE PADS. SIX MONTHS AFTER THAT, THE AUTOMATIC DOOR LOCK ON THE DIVER'S SIDE STARTED MAKING LOUD SCREECHING NOISES WHENEVER YOU LOCK AND UNLOCK THE DOOR, A DEALER LOOKED AT IT AND ESTIMATED $700 TO HAVE IT REPAIRED. WE'VE BEEN HAVING FRON SUSPENSION PROBLEMS, AND THE TRANSMISSION MAKES A HUMMING SOUND WHEN IT'S IN REVERSE. WHAT'S NEXT?*AK
CONSUMER STATED THAT DRIVER'S SIDE DOOR WAS NOT WORKING PROPERLY. CONSUMER COULD NOT LOCK DOOR WITH A KEY OR WITH THE REMOTE CONTROL. ALSO, SAME THING HAPPENED WITH PASSENGER'S SIDE DOOR. MECHANIC TOLD CONSUMER THAT THE DESIGN WAS CHANGED ON THIS VEHICLE WHICH MEANT THAT EVERYTHING WAS PUT TOGETHER,AND NOTHING WAS NOT WORKING.*AK
I HAVE A 2000 JEEP GRAND CHEROKEE AND WHEN BRAKING AT SPEEDS RANGING FROM 30MPH (CITY DRIVING) TO 50MPH(HIGHWAY DRIVING) THE BRAKES STARTED PULSATIING AND THE STEERING WHEEL STARTED SHUDDERING VIOLENTLY.*AK THIS HAS HAPPEN TO MY SUV TWRICE BEFORE AROUND SIX MONTHS AFTER I PURCHASED THE VEHICLE. THE FIRST TIME IT HAPPEN I WASN'T AWARE OF HOW TO OBTAIN THIS INFO AND I PAID FOR REPAIRMENT(LEARNING CURVE). THE SECOND TIME THE PROBLEM REOCCURRED I FOUND NHTSA AND THE PROPER TSB, ARMED WITH THAT DOCUMENTATION I WENT BACK TO SAME DEALER THEY SAID THEY FIXED THE PROBLEM AT NO CHARGE TSB BULLETON HELP ALOT, WELL AS GOD BE MY WITNESS IT IS HAPPENING AGAIN AS OF RIGHT NOW. I WENT BACK TO THE SAME DEALER WITH DOCUMENTATIONS (HISTORY OF SAME REPAIRS) THEY WANT TO CHARGE ME TO GET IT REPAIRED. I TOLD THEM I WASN'T PAYING JACK I DIDN'T PAY ON THE SECOND TIME IT HAPPEN WHY NOW, ANYWHY I TOLD THE SERVICE ADVISOR THAT I WANT IT IN WRITTING THAT THEY ARE NOT GOING TO HONOR THE TSB AS FAR AS NO CHARGE TO ME THE CLIENT. I FEEL WHY SHOULD I BE LIABIEL FOR THEIR DESIGN FLAW. *AK
POWER DOOR LOCK MECHANISM STOPPED WORKING. CONSUMER WAS UNABLE TO OPEN THE DOORS WITH THE KEY. DEALER DETERMINED LATCHES MALFUNCTIONED, AND NEEDED TO BE REPLACED AT $268.0O EACH PLUS LABOR AT CONSUMER'S EXPENSE. *AK
WHILE RECLINING THE DRIVER SIDE SEAT THE RAIL WHICH WAS BOLTED TO THE SEAT ADJUSTMENT ASSEMBLY BROKE. THE CAUSE OF THE METAL BREAKING HAS NOT BEEN DETERMINED. *NM
2003 JEEP GRAND CHEROKEE. HOOD GAS SHOCKS THAT HOOD THE HOOD UP HAVE FAILED AND THE HOOD WILL NOT STAY IN THE UP POSITION. THIS IS VERY DANGEROUS, THE FIRST TIME THIS HAPPENS YOU ARE NOT EXPECTING THE HOOD TO FALL AND LUCKLY I GOT OUT OF THE WAY OR WOULD OF SUFFERED A SEVERE HEAD IMPACT.*AK
AT ABOUT 30K MILES STARTED TO HAVE A SHIMMY FROM THE FRONT END WHEN APPLYING BRAKES. TOOK TO DEALER AND THEY ADVISED BRAKES ARE 'WEAR' ITEMS AND WOULDN'T CORRECT. ENDED UP BUYING 'UPGRADED' FACTORY BRAKE CALIPERS FOR THE FRONT AND AFTERMARKET ROTORS TO CORRECT THE PROBLEM. CAW. *JB
I OWN A 2000 JEEP GRAND CHEROKEE LOREDO. CURRENTLY I AM EXPERIENCING SEVERE TRANSMISSION PROBLEMS. EVERYONE I KNOW WHO OWNS A JEEP GRAND CHEROKEE IS EXPERIENCING THE SAME PROBLEMS WITH THEIR TRANSMISSION. MY CAR CURRENTLY HAS ABOUT 88,000 MILES. I HAVE ALSO HAD TO REPLACE 3 OF THE LOCK LATCHES WITHIN SIX MONTHS. THE AUTOMATIC LOCKS JUST BRAKE FOR NO REASON AND ARE VERY EXPENSIVE TO BE REPLACED.*AK
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO.I HAVE HAD THE ROTORS REPLACED FOUR TIMES IN UNDER ONE. I FEEL THAT THIS PROBLEM SHOULD BE ADDRESSED BY DC AS A RECALL. I 'VE TRIED TO GET THE TSB ( TECHNICAL SERVICE BULLITAN) DONE FOR FREE BEING THAT THIS IS AN ONGOING PROBLEM WITH THSE VEHICHLES AND I WAS DENIED.*AK
WHILE DRIVING AT 50 MPH AND APPLYING BRAKES TO SLOWDOWN THERE WAS VIBRATION IN THE STEERING WHEEL. DEALER INSPECTED VEHICLE SEVERAL TIMES, BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK
OUR 2000 JEEP GRAND CHEROKEE HAS BEEN HAVING REAR END PROBLEMS FOR THE PAST 1 1/2 YEARS. IT STARTED AROUND 45,000 MILES AND WE HAD A CERTIFIED MECHANIC "PATCH IT UP IN NOVEMBER OF 2003. HE SAID IT WAS A REGULAR PROBLEM WITH THESE VEHICLES AND WE WOULD NEVER HAVE THE NOISE GO AWAY. THE NOISE HAS GOTTEN WORSE AND THE DEALERSHIP TOLD US NOT TO DRIVE THE JEEP ANYMORE BEFORE MAJOR REPAIRS ARE DONE ON THE RING AND PINION GEARS AND PIONION BEARINS, A COST OF $1200. WHY ARE THESE VEHICLES NEEDING THIS MAJOR WORK DONE AT ALL, MUCH LESS AT 45,000 MILES ANE NOW 80,000? THIS SHOULD BE A RECALL AND FIXED BY THE MANUFACTURER - OBVIOUSLY THIS IS NOT NORMAL WEAR AND TEAR - SUBSTANDARD PARTS OR WORKMANSHIP HAVE TO BE INVOLVED.*AK
I OWN A JEEP GRAND CHEROKEE VIN # [XXX] MILAGE 57000 MILE THE HEATER WENT OUT I WAS TOLD THAT IT WAS A WIRING HARNESSS THE COST WAS OVER $500.00 THEY TOLD ME AT THE DEALER THAT THEY HAVE SEEN THIS MANY TIMES. I ASKED IF THERE WAS A RECALL ON THIS THEY SAID NOT AT THIS TIME. THIS IS A SAFETY HAZARD IT LEFT ME WITH NO DEFROSTERS. I ALSO HAVE A CONCERN THAT IT COULD BE A FIRE HAZARD IF INFACT THE WIREING HARNESS WAS BURNED UP! UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
MY 2000 JEEP GRAND CHEROKEE HAS EXPERIENCED BRAKING FAILURES ON AS A RESULT OF FRONT ROTOR DEFECTS. ON TWO OCCASIONS THE FRONT ROTORS WERE REPAIRED BY A JEEP DEALER. IN THE FIRST INSTANCE, THE ROTORS WERE EXCESSIVELY WARPED CAUSING SEVERE FRONT END VIBRATION THAT PRODUCED LOSS OF STEERING AND BRAKING. IN THE SECOND INSTANCE, AND 15000 MILES LATER, THE CONDITION REOCCURRED. IN THIS SECOND CASE, THE DEALER FOUND THE ROTORS TO BE WARPED AGAIN AND REPLACED BOTH THE ROTORS AND THE CALIPERS. ALTHOUGH THE DEALER PLACED THE BLAME ON THE DRIVER, I HAVE HEARD OTHER YEAR 2000 JEEP GRAND CHEROKEE OWNERS COMPLAIN OF IDENTICAL ROTOR FAILURES. IN BOTH CASES, THE DEALER SERVICE AGENT ACKNOWLEDGED THE PROBLEM BUT WOULD NOT TAKE RESPONSIBILITY ALTHOUGH OFFERING A DISCOUNTED REPAIR COST.*AK
MY 2000 JEEP GRAND CHEROKEE HAS HAD ITS ROTORS RESURFACED OOR REPLACE FOUR TIMES IN LESS THAN 50,000 MILES. AN OBVIOUS DEFECT THAT DC HAS ACKNOWLEDGED WITH A SERVICE BULLITEN,BUT NO RECALL. WARPED ROTRS ARE A SERIOUS SAFETY/HANDLING/STOPPING ISSUE AT HWY SPEEDS. PLEASE FORCE A RECALL.*AK
CONSUMER STATED THAT ENGINE CHECK LIGHT CAME ON PERIODICALLY. *AK
AUTOMATIC LOCKS FAILED INTERMITTENTLY. THE CONSUMER WAS CONCERNED THAT OCCUPANTS WILL BE UNABLE TO GET OUT IN CASE OF AN EMERGENCY. *AK
CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. VEHICLE WAS MOVING IN REVERSE WHEN ACTUALLY IT WAS IN PARK. *AK
WHEN DEPRESSING THE BRAKE PEDAL, THE FRONT END OF THE VEHICLE VIBRATED. THE DEALER REPLACED THE FRONT BRAKES. *AK *SC *JB
THE CALIPERS DAMAGED THE ROTORS WHICH CAUSED THE VEHICLE TO SPIN OUT WHEN TRYING TO BRAKE. THE DEALER INFORMED THE CONSUMER THERE WERE NEWLY DESIGNED CALIPERS THAT COULD BE INSTALLED AT THE CONSUMERS EXPENSE. PLEASE PROVIDE FURTHER DETAILS. *JB
POWER DOOR LOCKS LOCK AND CANNOT OPEN DOORS. FRONT PASSENGER DOOR LOCKED 12/23/03 AND REAR DRIVERS SIDE LOCKED 1/11/04. YOU CANNOT GET THE DOORS OPEN BY ANY METHOD. *CB
FRONT BRAKE ROTORS HAVE WARPED BADLY AT 38,000 MILES AND AGAIN AT 49,000 MILES. DEALER CLAIMS THAT PROBLEM IS NOT COVERED BY WARRANTY. CAR HAS BEEN DRIVEN A MIX OF CITY AND HIGHWAY MILES. NO OFF-ROAD DRIVING.
I AM A INDEPENDENT USED AUTO DEALER IN NORTHERN CALIFORNIA. I JUST HAD A CUSTOMER, WHO BOUGHT A 2000 JEEP GRAND CHEROKEE LAREDO 4X4 WITH 48,000 MILES 4 MONTHS AGO, CALL ME TO SAY THAT THE TRANSFER CASE JUST EXPLODED AND DAMAGED THE FRONT DIFFERENTIAL. ON AT LEAST 3 PRIOR OCCASIONS I HAVE BOUGHT 99-00 JEEP GRAND CHEROKEES FOR RESALE AND HAD TO REPLACE EITHER THE TRANSFER CASE OR THE REAR DIFFERENTIAL IN ORDER TO SELL THE VEHICHLE DUE TO EXTREME HOWLING OR GRINDING NOISES COMING FROM THE DIVETRAIN. ALL OF THESE VEHICHLES WERE PURCHASED AT AUCTION FROM DAIMLER CHRYSLER FLEET SERVICES AT ADESA GOLDEN GATE AUTO AUCTION WITH FULL GUARANTEE. I WAS RECENTLY INFORMED THAT DAIMLER CHRYSLER FLEET SERVICES WILL NO LONGER ARBITATE THE SALE OF ANY MORE OF THESE VEHICHLES BECAUSE IT IS SUCH A FREQUENT OCCURANCE. THIS LEADS ME TO BELIEVE THAT THEY ARE AWARE OF THIS PROBLEM AND ARE UNWILLING TO CORRECT THE PROBLEM. ALL OF THE VEHICHLES THAT I PUCHASED HAD LESS THAN 50,000 MILES ON THEM AND AT LEAST ONE WAS UNDER THE 36,000 MILE WARRANTY LIMIT, BUT OVER THE 3 YEAR LIMIT. I HOPE THAT SOMEONE CAN LOOK INTO THIS, AS IT IS APPARENT THAT THERE IS A PROBLEM WITH THIS VEHICHLE WHICH DAIMLER CHRYSLER IS OBVIOUSLY AWARE OF. PLEASE CONTACT ME AT 707-443-3008 IF YOU HAVE ANY QUESTIONS. THANK YOU.
I BOUGHT THIS VEHICLE LESS THAN 4 MONTHS AGO AND IT BEGAN LEAKING ANTIFREEZE WITHIN THE FIRST MONTH. I BROUGHT IT TO CREST LINCOLN WHERE I BOUGHT IT FOR AN OIL CHANGE AND ASKED THEM TO LOOK AT WHY THE ANTIFREEZE WAS LEAKING. THEY INFORMED ME THAT DUE TO THE CAR BEING 3 WEEKS OVER THE WARRANTY, IF SOMETHING WAS INDEED WRONG THEY COULD NOT HELP ME UNLESS I PAID OUT OF POCKET CHARGES. I THEN BROUGHT THE CAR TO A REPAIR SHOP AND THEY TOLD ME THAT IT COULD BE THE THERMOSTAT. THIS DID NOT SOLVE THE PROBLEM EVEN THOUGH THE CAR WAS NOT OVER HEATING. THE PROBLEM: THE CAR IS STILL LEAKING IN MORE THAN ONE PLACE. TODAY IT WAS A CONTINUAL LEAK. I CALLED THE DEALER AND I CALLED CHRYSLER AND THEY WILL NOT REPAIR THE VEHICLE AT THEIR OWN COST. THE ENGINE IS POSSIBLY CRACKED BUT THEY WILL CHARGE ME $400 TO DO THE DIAGNOSTIC AND I WILL NOT ONLY HAVE TO PAY OUT OF POCKET FOR THAT BUT ALSO THE TOTAL COST OF THE REPAIR UNTIL I CAN SETTLE THIS WITH CHRYSLER OR THE DEALER. THIS PRICE WAS ESTIMATED AROUND $6000.00. THE CAR IS ONLY 3 YEARS OLD WITH LESS THAN 36,000 MILES ON IT.
VEHICLE INVOLVED IN MAJOR SOLO HEAD-ON AUTO ACCIDENT, AIRBAG SYSTEM DID NOT WORK PROPERTY ON DRIVER AND PASSENGER SIDES, AND COMPLETELY FAIL TO FUNCTION CAUSING SEVERE BODILY AND NEOROLOGIC INJURIES TO MY SON. PLEASE HELP US ON THIS MATTER. THANKS.
DRIVERS SEAT, TOP LEFT RESTRAINING BOLT TRACK RIPPED OPEN TO CAUSE SEAT AND CAR UNDRIVEABLE.
2000 JEEP GRAND CHEROKEE. AFTER FOUR YEARS OF USE, THE DRIVER SEAT DISCONNECTED FROM THE METAL FRAME ATTACHED TO THE FLOOR OF THE CAR. I LOOKED UNDER THE CAR SEAT AND THE METAL HAD TWISTED AWAY FROM THE BOLT ANCHORING THE DRIVER SEAT TO THE FLOOR. I ONLY WEIGH 190 POUNDS AND I DON'T BELIEVE THAT THIS SHOULD HAPPEN AFTER FOUR YEARS OF USE. IT IS A DANGEROUS CONDITION AS THE DRIVER SEAT IS NO LONGER ANCHORED TO THE FLOOR. *AK
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO. IN EARLY DECEMBER I WAS DRIVING THE VEHICLE WHEN MY ENGINE LIGHT ILLUMINATED. I IMMEDIATELY CALLED MY MECHANIC, WHO HAPPENS TO WORK FOR MIDAS. HE TOLD ME TO BRING IT IN RIGHT AWAY. BECAUSE I LIVE CLOSER TO MIDAS THAN ANY JEEP DEALER, AND BECAUSE OF THE SERVICE I HAVE RECEIVED IN THE PAST FROM JEEP/CHRYSLER, I TOOK IT TO MY MECHANIC. HE ADVISED ME I HAD A BLOWN HEAD GASKET. I RECEIVED AN ESTIMATE FROM HIM AND HE ALSO ADVISED ME THAT THE DEALERSHIP WOULD BE CONSIDERABLY MORE EXPENSIVE, I ALLOWED HIM TO REPAIR THE VEHICLE. AFTER THE REPAIRS WERE COMPLETE, I TALKED TO MY MECHANIC AND HE ADVISED ME TO CONTACT CHRYSLER/JEEP AND ASK FOR REIMBURSEMENT. HERE IN LIES THE COMPLAINT. WHEN I CONTACTED THE DEALERSHIP, BOB DANCE JEEP IN ORALNDO, I WAS TOLD THERE WAS NOTHING THEY COULD DO TO HELP BECAUSE IT WAS MY FAULT I DROVE THE VEHICLE "HOT". I EXPLAINED THE REASONS I TOOK IT TO MY MECHANIC AS OPPOSED TO THE DEALER AND I WAS TOLD SO SORRY. I THEN TRY TO CONTACT THE WARRANTY PEOPLE FOR THE VEHICLE. I WAS TOLD I ONLY HAD A 3YEAR 36,000 MILE WARRANTY AND THAT I WASN'T ABLE TO DO ANYTHING ABOUT IT. THE VEHICLE HAD 49,000 MILES AT THE TIME OF REPAIR. I ASKED IF I WOULD BE ALLOWED TO PURCHASE AN EXTENDED WARRANTY AND WAS RUDELY TOLD NO. THIS IS ONLY ONE EXAMPLE OF THE CUSTOMER SERVICE I HAVE RECEIVED SINCE PURCHASING THIS VEHICLE IN JULY 2000. I HAVE ALSO REPLACED THE TRANSMISSION, TWO BATERIES, REPAIRED THE WINDOW WHICH DID NOT WORK AND HAD THE ROTORS CUT THREE TIME. WHEN I SPOKE TO CHRYSLER HEADQUARTERS, I WAS NOT SURPRISED TO RECEIVE THE SAME RESPONSE. I WAS TOLD BECAUSE THE WORK WAS DONE BY AN INDEPENDENT GARAGE,MIDAS, I WAS NOT ENTITLED TO ANY TYPE OF REIMBURSEMENT, PERIOD. I DON"T TRUST JEEP/CHRYSLER. I DON'T WANT THEM WORKING ON MY VEHICLE. SOMEONE PLEASE HELP ME!!
TRUCKS REAR SEATS DO NOT COME EQUIPPED WITH A HEAD REST. CONSUMER FEELS "DUE TO THE OCCUPANTS HEAD NOT BEING PROTECTED THEY COULD SUSTAIN SERIOUS HEAD INJURIES IF VEHICLE IS INVOLVED IN AN ACCIDENT". THE REAR SEAT BACK IS VERY LOW. *PH *PH
PASSENGER'S SIDE DOOR FAILED TO OPEN EITHER AUTOMATICALLY OR MANUALLY. DOOR WAS EQUIPPED WITH CHILD SAFETY LOCK. *AK
DRIVER'S SIDE SEAT FRAME DETACHED FROM BEING WELDED. THIS WAS THE SECOND TIME THAT SEAT DETACHED. DRIVER SUSTAINED BACK INJURIES WHEN THE SEAT FELL BACKWARD. DEALER WAS WELDING THE SEAT AGAIN. ALSO, GEAR SHIFTER JUMPED FROM PARK INTO REVERSE ON ITS OWN. *AK
VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AT 20 MPH, UPON IMPACT, FRONTAL AIR BAGS DID NOT DEPLOY. *AK
2000 JEEP GRAND CHEROKEE. OWNED IT 10 MONTHS AND IT HAS BEEN IN THE DEALERS 4 TIMES FOR BRAKE SHUDDERING AT LOW AND HIGH SPEEDS. *AK
BRAKING SYSTEM ON 2000 JEEP GRAND CHEROKEE.THE BRAKES ARE WARPPING BADLY CAUSING THE ABS TO KICK IN IN SNOW AND ICE BEFORE NEEDED.THE DEALER IN PUYALLUP KNOWS THE EXACT PROBLEM CLAIMING TO FIX IT REQUIRES THE CALIPERS/ ROTORS TO BE UPGRADED TO A 2003 MODEL.THE VEHICLE HAS 52,000 MILES WHILE THE PADS STILL HAVE 50% LEFT.THIS PROBLEM HAS BECOME INCREASING WORSE TO A POINT WE NO LONGER DRIVE IT TO MOUNTAINS. PLEASE ADVISE .*AK
MY SISTER AND I WERE HIT FROM BEHIND ON A MAJOR HIGHWAY. AND WHEN THE OTHER CAR HIT US, BOTH OUR SEATS BROKE.*AK
THIS WAS A DECENT TRUCK WHILE UNDER WARRANTY. SINCE STANDARD WARRANTY HAS ENDED HAVE HAD NUMEROUS ROTORS AND PADS ABOUT 8000 MILES EACH (3) TIMES. STEREO SPEAKERS (INFINITY) 2 PAIR. NOW ALL POWER LOCKS AND ACTUATORS ARE BAD, ALONG WITH A GRINDING NOISE WHEN YOU PUT THE THING IN REVERSE. RESPONSE FROM DEALER (2) AND THE DIAMLER. NORMAL , WEAR AND TEAR, COULD NOT DUPLICATE. I HAVE SPENT ABOUT 3500.00 ON THIS VEHICLE ON JUST GARBAGE FAILURES, NOT TO MENTION PM'S. THIS VEHICLE ONLY HAS 71000 MILES ON IT AND WAS BOUGHT NEW. THIS IS THE 3RD AND LAST DODGE PRODUCT I WILL OWN.*AK
WHEN LOCKING AND UNLOCKING DOORS WITH AND WITHOUT REMOTE,DOOR LOCKS ARE MAKING A LOUD SCREECHING NOISE. AND THEY FAIL TO UNLOCK. *AK
SUMMARY: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS. CONSEQUENCE: THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR THERE IS ALREADY A RECALL ON THE 200O JEEP GRAND CHEROKEE FOR THE STEERING BOX. I AM HAVING THIS PROBLEM AS WELL. AS A RESULT I DROVE OFF THE ROAD LAST NIGHT GOING AROUND A CORNER. I LIVE IN THE MOUNTAINS OF COLORADO SO I WAS LUCKY THIS WAS NOT IN A BAD SPOT. I WAS ABLE TO GO ONTO THE SHOULDER AND STOP. IT DID FREE ITSELF AFTER I REVVED THE ENGINE AND TURNED THE WHEEL. BUT NONE THE LESS THIS COULD RESULT IN A CRASH. I HAVE CONTACTED JEEP AND THEY TELL ME I AM NOT COVERED BY THEIR RECALL. I FIND THIS LUDICROUS. IF THEY KNOW OF A ISSUE THEY SHOULD TAKE RESPONSIBILITY FOR IT. ESPECIALLY ONE THAT COULD RESULT IN SOME EITHER RUNNING HEAD ON INTO ANOTHER VEHICLE, OR DRIVING OFF THE ROAD.
POWER LOCKS ON THE JEEP HAVE RECENTLY FAILED TO OPERATE PROPERLY. UNLOCKING THE JEEP CAUSES A LOUD SCREACHING SOUND AND NOW 3 LOCKS FAIL TO UNLOCK LEAVING THE PASSENGER UNABLE TO GET IN OR OUT OF THE VEHICLE. THIS COULD BE CONSIDERED A HAZARDOUS SITUATION IF AN ACCIDENT WERE TO OCCUR AND THE OCCUPANTS WERE UNABLE TO EXIT THE VEHICLE. OBSERVATION OF SIMILAR REPORTS TO THIS COMPLAINT FORUM SHOWS A TRACK RECORD OF FAULTY LOCK ACUTATORS. CONSIDERING THE POTENTIAL HAZARD, SHOULD THIS NOT BE INVESTIGATED FOR A RECALL?*AK
VENTILATION SYSTEM BECAGN TO ACT IRREGULAR AND THEN DID NOT WORK AT ALL. DEFROST AS WELL AS OTHER VENT USES WERE OF NO USE TO THE DRIVER DURING THE WINTER/COLD WEATHER HERE. THE DEALER TECH TOLD ME IT WAS A RESISTOR THEAT MELTED THE HARNESS. TECH SAID HE NEVER SAW ANYTHING LIKE THIS. THEY NEEDED TO ORDER THE PARTS TO FIX, MEANWHILE I AM WAITING TO SPEAK WITH THE SALESPERSON WHO SOLD MY FAMILY THIS VEHICLE.*AK
ELETRONIC DOOR LOCKS WOULD NOT OPERATE PROPERLY ON THE FRONT PASSENGER DOOR SIDE. IT WOULD MAKE A LOUD WHIRRING NOISE WHEN TRYING TO ACTIVATE THE LOCKING SYSTEM. IT MADE IT IMPOSSIBLE TO GET IN OR OUT OF THE VEHICLE. WE WERE LUCKY THAT THERE WAS NO EMERGENCY TO GET OUT OF THE VEHICLE. I HAVE NOTICED A LARGE AMOUNT OF OTHER SITUATIONS REGARDING THIS TYPE OF INCIDENT.*AK
2000 JEEP CHEROKEE - BRAKE PULSATION - DEALER REFUSES TO CORRECT - BRAKES REPLACED, ROTORS RESURFACED 3X SINCE BOUGHT BY DEALER. *AK
I OWN A 2000 GRAND CHEROKEE LIMITED . THIS IS THE 3RD TIME IN THREE YEARS I HAVE HAD TO HAVE THE VEHICLE IN FOR BRAKE PROBLEMS. THE CAR SHAKES VIOLENTLY WHEN STOPPING FOROM HIG H SPEEDS THIS CAN BE VERY DANGEROUS TO ALL DRIVERS. THE DEALER SAYS IT IS BAD ROTORS AND JEEP IS AWARE OF THE PROBLEMS AND REFUSES TO CORRECT IT. I KNOW IA AM NOT THE ONLY ONE SINC I HAVE SEEN MANY COMPLAINTS ABOUT THIS ISSUE.
VIBRATION I THE STEERING WHEEL DUE TO PULSING OF THE FRONT BRAKING SYSTEM.*AK
THE 1999-2000 (AT LEAST) MODEL YEARS OF THE JEEP GRAND CHEROKEE HAVE A SOFTER METAL USED IN THE BRAKES. THIS CAUSES THE DRIVER TO HAVE THE SENSATION THAT THE VEHICLE WILL NOT STOP IN TIME TO AVOID A COLLISION. I EXPERIENCE THIS MYSELF. THE BRAKES WEAR UNEVENLY AND ALSO CAUSE THE VEHICLE TO LOPE OR BUGGY WHEN STOPPING. MY VEHICLE WAS IN FOR A MAJOR SERVICE YESTERDAY AND I ASKED THE SERVICE DEPARTMENT PERSONNEL TO CHECK ON THE STATUS OF ANY TYPE OF A RECALL. A FACTORY REP WAS PRESENT AT THAT DEALERSHIP AT THE TIME AND WAS ASKED ABOUT THIS SITUATION AND THEY WERE ADVISED BY THE REP THAT THERE WOULD BE NO TYPE OF RECALL AT ALL. WHEN THE SERVICE DEPARTMENT PERSONNEL STATED TO THE REP THAT HE/SHE WAS AWARE THAT THIS NEEDED TO BE FIXED, THIS PERSON'S RESPONSE WAS "NO I DON'T".*AK
A FUEL LEAK. RECALL 00V159000 WAS ISSUED FOR THE FUEL TANK VENT TUBE WELDS; BUT, THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK
VEHICLE ROLLED BACKWARDS ON SLIGHT INCLINE. CAR WAS NOT RUNNING. CHECKED AND MADE SURE VEHICLE WAS IN PARK. IT WAS. STARTED THE VEHICLE AND DROVE BACK UP INCLINE. VEHICLE ROLLED BACK DOWN WHILE RUNNING. DROVE STRAIGHT TO A SPITZER JEEP DEALERSHIP. PUT VEHICLE ON LARGER INCLINE. VEHICLE WOULD NOT ROLL. SERVICE PERSON, DAN, TOLD ME TO KEEP AN EYE ON IT AND BRING IT BACK IF IT DID IT AGAIN.*AK
ON 2000 JEEP GRAND CHEROKEE LAREDO, 3 DIFFERENT DOORS HAVE FAILED AND YOU CAN'T OPEN THE DOORS UNTIL YOU REPLACE SOMETHING CALLED A "DOOR ACTUATOR." OF THE 5 DOORS ON THE JEEP, 3 HAVE FAILED AND 3 NEW ACTUATORS INSTALLED. 2 FAILED WHILE ON WARRANTY (12/2002) AND THE THIRD JUST FAILED, 12/2003. *LA
WHEN DRIVING AND BRAKING UNDER ANY CONDITIONS BRAKE PEDAL PULSATES WHICH RESULTS IN EXTENDED STOPPING DISTANCE. *AK FACTORY DEFECTIVE PADS, CALIPERS, AND ROTORS CAUSED EXCESSIVE VIBRATION, SHUDDER AND PULSATION WHILE BRAKING. CHRYSLER ISSUED A TSB WITH A REPLACEMENT KIT NO BETTER THAN THE OEM. CONSUMER WAS FORCED TO ORDER AFTERMARKET BRAKES AND PADS TO CORRECT THE PROBLEM. CONSUMER FILED SUIT AGAINST CHRYSLER. *PH
I HAVE A JEEP GRAND CHEROKEE 2000. ABOUT THE END OF 2001 THE DRIVERS SEAT RAIL BROKE AT THE FRONT BOLT AREA CAUSING THE SEAT TO BE UNSTABLE AND DANGEROUS. I WENT TO THE DEALER AND, ALTHOUGH OUT OF WARRANTY, THEY REPLACED IT NO CHARGE. THEY WERE UNSURE WHY IT HAPPENED. NOW, THE WEEK OF 11-15-03 THE FRONT SEAT RAIL BROKE AGAIN IN THE SAME PLACE. I DRIVE LONG DISTANCES AND PUT A LOT OF MILES ON A VEHICLE. I WENT TO THE DEALER AND WAS TOLD IT WOULD COST $378. PLUS TAX TO HAVE REPAIRED. I ALSO TALKED TO A CHRYSLER REP ABOUT THE PROBLEM BUT WAS TOLD THAT THEIR SEATS WERE MADE FOR AVERAGE SIZE PEOPLE ( I AM 275 LBS) AND THEY WOULD NOT GUARANTEE THE NEW UNIT WOULD NOT ALSO BREAK. I ASKED WHAT WAS SUPPOSE TO BE AVERAGE SIZE AND GOT NO ANSWER BUT THAT HER HUSBAND WAS MY SIZE AND SHE CONSIDERED 275 TO BE AVERAGE BUT THAT IS NOT WHAT IS CONSIDERED AVERAGE BY HER COMPANY. WHEN THE FIRST UNIT BROKE I WAS ONLY 240. I TOLD HER THIS SEEM TO BE A SAFETY ISSUE DUE TO THE UNIT BREAKING UNDER NORMAL DRIVING CONDITIONS AND I ASKED WHAT WOULD HAPPEN IF I HAD A REAR END COLLISION, IS THE ENERGY FROM THE CRASH GOING TO SEND ME FLYING THROUGH THE BACK WINDOW BECAUSE THE SEAT RAIL ISN'T STRONG ENOUGH TO KEEP FROM BREAKING? HER ANSWER WAS THAT THEIR SEATS WERE MADE TO NATION SAFETY STANDARDS. I FIND THIS PROBLEM UNNERVING THAT THE RAIL JUST BREAKS WITHOUT ANY UNDUE STRESS AND I AM BEING BLAMED FOR THE PROBLEM FOR MY SIZE. I HAVE NEVER HEARD OF SUCH A THING AND WONDER WHAT IS THE WEIGHT STANDARDS FOR PEOPLE TO HAVE SAFETY IN AN AUTOMOTIVE SEAT? PLEASE HELP. *LA
INTERMITTENT STARTER FAILURE OR IGNITION FAILURE ON JEEP GRAND CHEROKEE LTD. *LA
DISC BRAKES CONTINUALLY NEED WORK. ROTORS WARP AND MUST BE TURNED EVERY 10,000 MILES! NOW THE AUTOMATIC TRANSMISSION WON'T SHIFT OUT OF 2ND GEAR UNTIL THE CAR IS WARMED UP. WHAT NEXT? THE BRAKE MAINTENANCE ALONE HAS COST ME NEARLY $2,000. THIS IS A $30,000 VEHICLE AND SHOULD NOT REQUIRE THIS MUCH MAINTENANCE! *LA
WHILE DRIVING 65 MPH AND WHEN DEPRESSING THE BRAKES VEHICLE SHOOK VIOLENTLY. VEHICLE WAS TAKEN TO DEALER, WHO INFORMED CONSUMER THAT A BRAKE PROBLEM WAS EVIDENT, DEALER REFUSED TO FIX THE PROBLEM. *AK
WHEN PUTTING VEHICLE IN REVERSE IT STALLED. TOOK VEHICLE TO DEALER, AND DEALER FOUND SLUDGE BUILD UP IN THE ENGINE. CONSUMER BELIEVED THAT PROBLEM WAS THE SAME AS STATED IN RECALL 02V104000 CONCERNING MANIFOLD DEBRIS ACCUMULATION. *AK
I PURCHASED MY 2000 JEEP GRAND CHEROKEE IN 1999. I HAVE BEEN IN AND OUT OF THE DEALER SERVICE FOR REPEAT MAJOR PROBLEMS. MY TIRE SQUEAKED LOUDLY WHILE DRIVING AND AFTER A YEAR OF NOT FINDING THE PROBLEM, AND FIXING WHAT THEY THOUGHT WAS THE PROBLEM THE LEFT FRONT WHEEL BEARING WAS REPLACED AND SOLVED THAT PROBLEM. DURING THE PROBLEM WITH THE SQUEAK THEY INFORMED ME THAT THE TRANSFER CASE HAD A PROBLEM AND THE SOLUTION WAS TO DRAIN AND REFILL THE 4WD TRANSFER CASE FLUID, I HAD THEM COMPLETE THE SERVICE. ALSO DURING MY CARGO DOOR WOULD NOT OPEN NEITHER WOULD THE WINDOW, THEY REPLACED THE LATCH LIFT. THE NEXT PROBLEM WAS THAT I WAS NOTICING SMOKE COMING FROM UNDERNEATH MY HOOD. I BROUGHT THAT TO THEIR ATTENTION AND THEY NOTICE A FLUID LEAK AND HAD TO REPLACE MY CYLINDER HEAD GASKET. THE SMOKE WAS STILL THERE AFTER THAT EFFORT AND NOW MY TRANSMISSION HAS WENT OUT. I NEED AN OVERHAUL TRANSMISSION THAT WILL COST $1800.00 BECAUSE NOW IT'S OUT OF WARRANTY. WHEN I CALLED THE DEALERSHIP THEY MADE IT SEEM AS IF I DID NOT TAKE CARE OF MY VEHICLE. WHEN MY JEEP NEEDS SERVICING I ALWAYS WENT TO THE DEALERSHIP (5 STAR) SO THEY CAN HELP ME TAKE CARE OF MY INVESTMENT. ANY NEEDED REPAIR THAT WAS REQUESTED I HAD DONE. MY JEEP ONLY HAS 57,000 MILES ON IT. THE CRYSLER COMPANY HAS MOST DEFINITELY LOST A CUSTOMER.*AK
I OWN A 2000 JEEP GRAND CHEEROKEE WITH 52,000 MILES. TODAY I BROUGHT THE VEHICLE IN FOR THE 4TH TIME TO HAVE THE ROTORS RESURFACED DUE TO WARPING. THE DEALERSHIP HAS ALSO REPLACED THE CALIPERS AND PADS ON THE FRONT AND BACK OF MY VEHICLE. THE DEALER IS VERY AWARE OF THE PROBLEM AND SAID IT IS ONLY A MATTER OF TIME UNTIL THE BRAKES ARE RECALLED. IN THE MEANTIME, I AM DRIVING AN UNSAFE VEHICLE.*AK
WHILE CONSUMER WAS LOOKING UNDER THE HOOD THE HOOD FELL AND HIT THE CONSUMER ON THE BACK. DEALER DETERMINED THAT THE STRUTS BROKE AND REPLACED THEM. *AK
I WAS PULLING INTO A PARKING PLACE AT WORK. I HAD JUST TURNED LEFT INTO THE PARKING LOT AND HAD APPLIED THE BRAKE TO SLOW. I MOVED ABOUT FIVE PARKING SPOTS UP AND APPLYING MY BRAKE AGAIN TURNED INTO THE PARKING. DURING THIS TIME I HAD NOT TAKEN MY FOOT OFF OF THE BRAKE PEDAL, ONLY DECREASED THE PRESSURE. WHEN I APPLIED PRESSURE TO COME TO A FULL STOP THE CAR SUDDENLY SOUNDED LIKE A JET ENGINE AND TOOK OFF, GOING THROUGH A BRICK WALL, TRAVELING ACROSS ABOUT TWELVE TO TWENTY FEET OF YARD AND PLOWED INTO THE SIDE OF A HOUSE. I KNOW THAT MY FOOT WAS FIRMLY ON THE BRAKE AND NOT NEAR THE ACCELERATOR PEDAL. NEEDLESS TO SAY I AM EXTREMELY AFRAID TO DRIVE THIS CAR. I HAD PURCHASED THIS 2000 JEEP GRAND CHEROKEE FROM A CHRYSLER DEALER ON APRIL 16, 2003 AND FOR THE FIRST SIX MONTHS HAD NO PROBLEMS WITH THE VEHICLE. *LA
FRONT ROTORS AND BRAKES HAVE BEEN REPLACED 3 TIMES IN 3 YEARS SECONDARY TO DANGEROUS AND EXCESSIVE VIBRATION AT BRAKING.*AK
WHILE DRIVING 73 MPH VEHICLE HIT A DEER ON THE ROAD AND THE FRONT AIR BAGS DID NOT DEPLOY. DEALER HAD TO REPLACE THE ENTIRE FRONT END. *AK
I PURCHASED A 2000 JEEP GRAND CHEROKEE LAREDO IN AUGUST 2000. YESTERDAY, MY TRANSMISSION FAILED AND WOULD JERK WHEN SHIFTED INTO REVERSE. TODAY, I CONTACTED THE DEALERSHIP AND WAS BASICALLY TOLD "TOO BAD," BECAUSE MY WARRANTY WAS EXPIRED. I ASKED TO SPEAK TO THE GENTLEMAN THAT SOLD ME THE JEEP, WAS PLACED ON HOLD FOR SEVERAL MINUTES AND THEN TRANSFERRED TO SOMEONE ELSE'S VOICE MAIL. MY JEEP IS 3 YEARS OLD AND HAS 60,000 MILES ON IT (TRANSMISSION FAILURE!!!--I'VE HAD VEHICLES FOR 10 YEARS WITH NO TRANSMISSION PROBLEMS AND THREE TIMES AS MANY MILES). THE BUSINESS MANAGER STATED THAT SHE HAD SEEN VEHICLES WITH 3,000 MILES ON THEM FAIL (BETTER WATCH OUT). THE ESTIMATED COST TO FIX THE TRANSMISSION $1650. I PURCHASED THIS VEHICLE NEW FOR RELIABLE TRANSPORTATION AND HAVE HAD PROBLEMS EVER SINCE. I HAVE ALSO HAD PROBLEMS WITH THE BRAKES AND HAD TO GET THE FRONT ROTORS REPLACED AS THEY WERE WARPED. MY BACK WINDSHIELD WIPER HESITATES BEFORE STARTING. IT IS SOMETIMES HARD TO START AND THAT HAS BEEN HAPPENING SINCE SHORTLY AFTER PURCHASE. STAFF AT THE DEALERSHIPS ARE RUDE AND UNRESPONSIVE WHEN NOTIFIED OF PROBLEMS. STAFF AT THE DEALERSHIP INFORMED ME THAT REPAIRS ON MY JEEP FOR A WIRING PROBLEM WOULD TAKE 3 DAYS, AND THEY ORDERED THE WRONG PARTS AND KEPT MY JEEP FOR OVER 2 WEEKS (AND THEN I HAD TO TAKE IT BACK THE NEXT DAY DUE TO WIRING PROBLEMS). I ALSO HOPE CHRYSLER IS AWARE THAT THEY HAVE JUST LOST A LOYAL JEEP OWNER/FAN. I WILL NEVER PURCHASE ANOTHER JEEP AND WILL CERTAINLY NOT RECOMMEND IT TO ANYONE. I CAN'T WAIT TO GET RID OF THIS PIECE OF CRAP. *LA
I PURCHASED MY 2000 JEEP GRAND CHE. LAREDO BRAND NEW IN 2000. VIN # [XXX]. SINCE THAT PURCHASE WE HAVE HAD NOTHING BUT TROUBLE WITH THE BRAKES. THE ROTORS WERE REPLACED BEFORE IT HAD 12,000 MILES AND HAVE BEEN TURNED SEVERAL OTHER TIMES. BRAKE PADS WEAR OUT AS QUICKLY AS WE CAN GET THEM ON. NOW ON 10-23-03, WE TOOK THE JEEP INTO A LOCAL SERVICE SHOP FOR AN OIL CHANGE AND TIRE ROTATION. THEY INFORMED US THAT THE ROTORS NEED REPLACING AGAIN AND ALL FOUR WHEELS NEED PADS. THEY TOLD US THAT THERE IS A SERVICE BULLETIN FROM JEEP ABOUT THIS PROBLEM. THEY SAID THEY CALLED THE LOCAL JEEP DEALERSHIP AND WERE TOLD THAT THERE IS A KIT AVAILABLE TO FIX THE ROTOR AND BRAKE PROBLEMS. THE KIT TO FIX THE PROBLEM WILL COST US $470.00. WE FEEL THAT THIS BRAKE PROBLEM IS JEEP'S FAULT THROUGH HAVING A POORLY DESIGNED BRAKING SYSTEM. THE COMPLAINTS ABOUT THE JEEP'S BRAKES AND ROTORS STARTED FROM THE FIRST DAY SOMEONE PURCHASED A 2000 JEEP GRAND CHEROKEE. WE FEEL THAT WE SHOULD NOT HAVE TO PAY FOR THE KIT. JEEP SHOULD MAKE THE KIT FREE OF CHARGE DUE TO THEIR KNOWING THIS PROBLEM EXISTED FROM DAY ONE. WE HAVE ALREADY PUT ENOUGH MONEY INTO TRYING TO FIX THIS BRAKING DEFECT. I CONTACTED THE JEEP HOTLINE TODAY AND THEY SAID THAT THE COST WOULD BE OURS. IT WAS NOT A RECALL, JUST A SERVICE BULLETIN ABOUT THE KIT. JEEP NEEDS TO STEP UP TO THE PLATE AND DO THE RIGHT THING OR NHTSA SHOULD GET OFF THEIR HANDS ON THIS MATTER AND ORDER JEEP TO DO A RECALL AND INSTALL THE KITS. THIS IS NOT A NEW SITUATION AND NHTSA NEEDS TO STEP IN, THESE ARE THE BRAKES OF OUR CAR. DO WE HAVE TO DIE BEFORE SOMETHING IS DONE. *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHEN MAKING LEFT TURNS STEERING WHEEL BECOME VERY STIFF. TOOK VEHICLE TO DEALERSHIP, AND WAS INFORMED BY THE MECHANIC THAT WRONG FRONT CONTROL ARM WAS INSTALLED, AND WOULD NEED TO BE REPLACED WITH THE CORRECT CONTROL ARM. *AK
WHEN MAKING A RIGHT OR LEFT TURN ,THE STEERING WHEEL DID NOT COME BACK AUTOMATICALLY. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE FOUR TIMES BUT WAS NOT SUCCESSFUL. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED. *AK THE SERVICE DEALER HAD DONE EVERYTHING THAT THE MANUFACTURER SAID TO DO IN ORDER TO REMEDY THE PROBLEM BUT THE PROBLEM REMAINED THE SAME. *SCC *JB
BRAKE ROTORS OVERHEAT, CAUSE VIBRATION IN CAR. HARD TO HANDLE WHEN BRAKING, ROTORS WARP. DEALER HAS HAD TO REPLACE ROTORS AND PADS 4 TIMES. *LA
WHILE VEHICLE WAS PARKED IN THE PARKING LOT WITH ENGINE STILL RUNNING TRANSMISSION JUMPED OUT OF GEAR, VEHICLE ROLLED BACKWARD, AND HIT ANOTHER VEHICLE. BOTH VEHICLES WERE DAMAGED. *AK
MY MOM BOUGHT A JEEP GRAND CHEROKEE, 2000. ON JULY 25 WE WENT INTO TOWN TO THE HARDWARE STORE, MY SISTER AND HER GRANDDAUGHTER STAYED IN THE CAR WITH THE AIR CONDIDTION ON AND THE ENGINE RUNNING. WE WERE (MOM AND I) GONE 7-8 MINUTES, AND WHEN WE GOT BACK IN THE CAR; PUT THE SEAT BELTS ON, PUT MY FOOT ON THE BRAKE AND PUT THE JEEP IN REVERSE AND WE TOOK OFF BACKWARDS ACROSS THE NAYLORS PARKING LOT ACROSS THIRD STREET, UP AND OVER THE CURB, WENT BETWEEN TWO TREES INTO THE PARKING LOT BETWEEN THE FIRE STATION AND CITY HALL WHERE WE HIT A PARKED CAR AND THE PARKED CAR HIT A TELEPHONE GUIDE WIRE, WE HIT A TREE THAT FINALLY STOPPED US. AFTER DOING SOME RESEARCH ON THE COMPUTER I KNOW THIS IS NOT THE FIRST TIME THIS HAS HAPPENED WITH POWERING UNCONTROLLABLY BACKWARDS WITH THE JEEP GRAND CHEROKEES. THE WITNESSES STATED WE WERE GOING ABOUT 30 MILES AN HOUR BACKWARDS. I TRIED TO USE THE BRAKES BUT IT WAS OUT OF CONTROL. I REPORTED THIS TO CHRYSLER AND THEY DID AN INVESTIGATION DENYING MY CLAIM. *LA
CONSUMER STATED WHILE APPLYING FORCE TO BRAKES FRONT END OF VEHICLE DROPPED TO GROUND DUE TO OUT OF ROUND ROTORS. *AK
RECENTLY PURCHASED 2000 JEEP GRAND CHEROKEE LAREDO. THE BRAKE ROTORS WERE WARPED, AND PAID TO HAVE THEM RESURFACED. THE ROTORS IMMEDIATELY WARPED AGAIN, AND I HAD ANOTHER SHOP REPLACE THEM WITH OEM ROTORS. THE VEHICLE STILL EXHIBITS UNSAFE BEHAVIOR UNDER EVEN MODERATE BRAKING CONDITIONS, AND I HAVE NO MONEY LEFT FOR ROTOR REPAIRS. I NOW FIND MYSELF AVOIDING BRAKING (RIDICULOUS I KNOW) IN ORDER TO ESCAPE THE NOISE AND VEHICLE SHAKING. DEALERSHIP STATES IT'S A COMMON RECURRING PROBLEM, BUT CHRYSLER WILL NOT RECALL. SEEMS LIKE A COMPLAINT IS IN ORDER. THANKS. *LA
DESIGN FLAW IN DEGRADATION OF THE SEALS ON THE DRUM OF THE VEHICLE'S ANTI-LOCK BRAKING SYSTEM.*MR THIS ALLOWED MORE MOISTURE INTO THE DRUMS, CAUSING UNPREDICTABLE LOCKING OF THE VEHICLE'S REAR BRAKES. SUCH LOCKING COULD CAUSE DRIVER TO LOSE CONTROL. CONSUMER MADE MANY ATTEMPTS TO FIND A RESOLUTION WITH JEEP AND LOCAL DEALERSHIPS AND THE CUSTOMER SERVICE DIVISION, TO NO AVAIL. THE DEALERSHIPS ADMITTED THE PROBLEM WAS ENDEMIC TO THE DESIGN AND REPLACING THE BRAKES WOULDN'T ELIMINATE THE PROBLEM- IT WOULD COME BACK IN TIME. THEY ADMITTED IT'S AN INHERENT FEATURE, BUT STATED THEY HAVE NO PLANS TO ATTEMPT TO RECTIFY IT. OTHER THAN THE BRAKE PROBLEM, THE CONSUMER WAS PLEASED WITH THE PURCHASE. *PH *JB
I HAVE TAKEN MY 2000 GRAND CHEROKEE TWICE THIS YEAR FOR REPLACEMENT OF THE "ACTUATOR" AND THE DOOR LATCH. THIS AFFECTED BOTH DOORS ON THE PASSENGER SIDE OF THE VEHICLE AND IS NOW MOVING TO THE DRIVERS SIDE. THE LOCK WILL MAKE AN AWFUL SOUND WHILE LOCKING AND UNLOCKING. IT WILL EVENTUALLY FREEZE UP AND NEITHER LOCK OR UNLOCK. EACH TIME COVERED UNDER EXTENDED WARRANTY ALTHOUGH PAID A DEDUCTIBLE. THE DEALER WILL NOT REPLACE ALL AT ONCE SINCE THEY HAVE NOT GONE "BAD" YET. THUS FAR ONLY 3 OUT OF 5 DOORS ARE DAMAGED. *LA
FRONT DRIVER'S SEAT OF 2000 JEEP CHEROKEE SPORT HAD FAILURE IN BRACKET HOLDING ON THE LEFT FRONT AND RIGHT REAR OF DRIVERS SEAT TO THE FLOOR. *LA
DRIVING 2000 JEEP GRAND CHEROKEE LIMITED WHEN I WAS INVOLVED IN HEAD ON CRASH (OTHER DRIVER RAN RED LIGHT). WAS TRAVELING AT ABOUT 35 MPH. NEITHER DRIVER NOR PASSENGER AIR BAG DEPLOYED IN MY VEHICLE.
AFTER FILLING THE GAS TANK WITH FUEL THE DRIVER COULD SMELL A STRONG GAS SMELL INSIDE OF THE VEHICLE. THE CONSUMER MADE CONTACT WITH THE DEALERSHIP. PLEASE ADD ANY FURTHER DETAILS. *NLM
TRANSMISSION MAKES LOUD NOISE WHEN SHIFTING FROM PARK TO REVERSE. PROBLEM WAS INTERMITTENT WHEN VEHICLE FIRST PURCHASED. DEALER TOLD ME THIS WAS NOT A ISSUE AND THAT ALL JEEPS MADE SOME NOISE WHILE SHIFTING TO REVERSE. NOISE BECOME MORE COMMON AND LOUDER/HARDER WITH TIME. *JB
LAST AUG (2002) MY IGNITION SWITCH LOCKED UP (WOULD NOT TURN WITH KEY INSERTED). THIS STARTED OUT ONLY OCCURRING OCCASIONALLY. AFTER ABOUT 2 WEEKS IT LOCKED UP COMPLETELY AND I HAD A MECHANIC DISASSEMBLE THE SYSTEM SO I COULD DRIVE IT TO THE JEEP WARRANTY GARAGE IN SEOUL SOUTH KOREA. THEY REPLACED THE INNER IGNITION SWITCH BARREL. THE IGNITION SWITCH WORKED FINE UNTIL THIS YEAR (AUG 2003) WHEN THE EXACT SAME THING HAPPENED. NOW I'M WORKING WITH ANOTHER JEEP DEALERSHIP IN ICHEON SOUTH KOREA, TRYING TO GET THIS THING REPAIRED SO AS NOT TO RE-OCCUR. MY 3 YEAR WARRANTY RAN OUT 3 WEEKS AFTER THE SECOND MALFUNCTION AND SINCE THIS IS A RECURRING PROBLEM, I FEEL THAT THE MANUFACTURE SHOULD SUPPLY AN ENTIRE NEW IGNITION SWITCH AND ASSOCIATED COMPONENTS TO COMPLETELY REBUILD THE INNER BARREL, OUTER CASE THAT HOLDS THE BARREL, SWITCHES AND LOCKS FOR ANTI-THEFT COMPONENTS AND ANY OTHER LINKED HARDWARE. I PURCHASED THIS VEHICLE IN VIRGINIA AND WAS SUBSEQUENTLY STATIONED IN KOREA AND SHIPPED THE VEHICLE HERE AT THAT TIME. *JB
TOTAL BRAKE FAILURE. PEDAL WENT TO FLOOR. HAD TO PUMP TO GET BRAKES TO APPLY. FLUID LEVEL NORMAL. INTERMITTENT PROBLEM. *JB
DRIVER'S SIDE SEAT FRAME BROKE FROM FLOOR MOUNT. *JB
WHEN THE CONSUMER ATTEMPTED TO MAKE A GRADUAL STOP AND APPLIED THE BRAKE PEDAL THERE WAS EXCESSIVE PULSATION. CONSUMER CONTACTED THE DEALER. THE DEALER WILL REPLACE THE ROTORS AND PADS IN ATTEMPT TO CORRECT THE PROBLEM. *AK BOTH FRONT AND REAR BRAKE ROTORS HAD EXCESSIVE RUN OUT AND WERE RESURFACED. *SCC *JB *PH *JB
2000 RHD JEEP CHEROKEE, FOR POSTAL DELIVERY. TRANSMISSION LEAK/MECHANICAL NOISE AND NEEDED REPLACED AT 59,000 MILES. AFTER 200 MILES SECOND TRANSMISSION LEAKING AND MAY NEED REPLACED DUE TO SLIPPAGE.*AK
DOOR AND WINDSHIELD WONT WORK PROPERLY. DEALER STATED THE NEED TO REPLACE THE ELECTRICAL HARNESS. VEHICLE'S WARRANTY EXPIRED. *AK
I OWN A 2000 JEEP GRAND CHEROKEE LIMITED. EVERY 5000-7000 MILES, A SERIOUS VIBRATION ARISES WHEN BREAKING AT SPEEDS GREATER THAN 50 MPH. I HAVE HAD THE PROBLEM SERVICED 6 SEPARATE TIMES OVER THE PAST TWO YEARS. THE CAR ONLY HAS 54,000 MILES ON THE SPEEDOMETER. ALL BRAKE ROTORS AND CALIPERS HAVE BEEN REPLACED (MORE THAN ONCE), BUT THE PROBLEM KEEPS RECURRING. JEEP REPRESENTATIVES NO LONGER WANT TO DEAL WITH OR REPAIR THE PROBLEM.*AK
THE STEERING WHEEL STARTS SHAKING VEHEMENTLY WHEN BRAKING FROM SPEEDS ABOVE 50-55 MILES/HR. THIS SYMPTOM APPEARED SUDDENLY AND SEEMES TO GET STRONGER.
THE TRANSFER CASE FAILED AND CAUSED FRONT END TO LOCK UP.*AK
WHILE DRIVING AT 70 MPH HOOD FLEW OPEN WHICH IMPAIRED DRIVER'S VISION.*AK
WHEN THE CONSUMER APPLIED THE BRAKES THEY PULSATED, WHICH CAUSED THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK CONSUMER WOULDN'T LET HER 15 YR. OLD DAUGHTER DRIVE THE VEHICLE IN FEAR OF THE BRAKES FAILING, NOR WOULD SHE SELL IT. THE VEHICLE HAD BEEN TO THE MECHANIC MANY TIMES AND THE PROBLEM CONTINUED TO EXIST. *PH. THE ROTORS AND PADS WERE REPLACED SEVERAL TIMES. THE DRIVER'S SIDE DOOR WAS HARD TO LOCK, AND THE WINDSHIELD WIPERS WORKED INTERMITTENTLY. *JB
BOTH FRONT AND REAR ROTORS HAVE EXCESSIVE RUN OUT. EXCESSIVE ROTOR THICKNESS VARIATION GENERATED BY POOL CALIPER CENTERING CAUSING STEERING WHEEL SHAKE. BRAKES WERE REPAIRED 12/26/2000 AT 11,579 MILES AND AGAIN AT 21,915 MILES ON JUNE 13, 2002. TOOK IT IN AGAIN JULY WITH 30,700 MILES AND WAS TOLD IT WAS OUT OF WARRANTY AND TOO BAD. I HAD BEEN ASSURED FROM THE BEGINNING THAT CHRYSLER KNEW OF THE PROBLEM AND WOULD STAND BEHIND THEIR CAR UNTIL IT WAS SATISFACTORILY REPAIRED. THIS INFORMATION WAS PROVIDED BY RAY HUTCHINSON, SERVICE MANAGER OF LITHIA JEEP IN ANCHORAGE, ALASKA.*AK
BRAKES KEEP FAILING. SHORTLY AFTER PURCHASING THE CAR IN 1999 I RETURNED TO THE DEALER COMPLAINING ABOUT HEAVY BRAKE PULSATION AT 30MPH. THEY TOLD ME THEY FIXED IT BUT IT CONTINUED DOING IT. I KEPT GOING BACK OVER AND OVER AGAIN. THE LAST TIME I WENT BACK WAS 3 WEEKS AGO, AND THEY AGAIN CHANGED THE BRAKES WITH NEWLY DESIGNED BRAKES WHICH SUPPOSEDLY WOULD HAVE FIXED THE PROBLEM. THE DEALER SAID THEY WOULDN'T COVER THE BACK BRAKES B/C THEY HAD NO COMPLAINTS ABOUT IT AND THAT I DIDN'T NEED TO CHANGE THEM. I DROVE AWAY BUT THE CAR STILL PULSATES HEAVILY AS SOON AS I BRAKE IF I AM DRIVING OVER 20MPH. FURTHERMORE MY CAR'S ENGINE BROKE DOWN COMPLETELY AFTER 32000 MILES OR APPROXIMATELY 7 MONTHS AGO. THEY TOLD ME THE ENGINE FAILED B/C I DIDN'T CHANGE THE OIL FOR 10,000 MILES. THE MECHANICS REPORT STATED THAT THERE WAS WATER IN THE FUEL, BUT THEY STILL TOLD ME IT WAS MY FAULT FOR NOT CHANGING THE OIL. I WAS OUT OF WARRANTY B/C MORE THAN 36 MONTHS HAD GONE BY FROM THE DATE OF PURCHASE. CHRYSLER AGREED TO SUBSTITUTE THE ENGINE AND I HAD TO PAY $800. I DON'T UNDERSTAND HOW A NEW CAR, DRIVEN FOR SUCH LITTLE MILEAGE (NOW ONLY 35,000 MILES AFTER ALMOST 4 YEARS) CAN HAVE ALL THESE MECHANICAL PROBLEMS. I BELIEVE THE BREAKS ARE FAULTY AND AM NOT SURE HOW TO FURTHER DEAL WITH THE PROBLEM. THE CAR DEALER KEEPS TELLING ME IT'S PERFECTLY SAFE TO DRIVE.*AK
FUEL LEAK FOR A 2ND TIME. JUNE 2002 FULL TANK OF GAS LEAKING ALL OVER GARAGE WHILE WE WERE ON VACATION. DEALER SAID THE GAS TANK WAS WARPED AT THE TOP AND COULD NOT SEAL PROPERLY. EST $900. TO REPLACE TANK. 43000 MI. ON JEEP IT WAS OUT OF WARRANTY. ENDED UP PAYING $277. LABOR AND MADE THEM WARRANTY THE FAULTY TANK. AUG. 2003 FUEL LEAKING AGAIN FROM TOP OF TANK AND DRIPPING DOWN OFF UNDER THE TANK. DEALER SAYS THE FUEL PUMP IS OUT $628. TO REPLACE. JEEP OWNERS BEWARE. *AK
TRANSMISSION JUMPS WHILE FOOT ON BRAKE.*AK
I PURCHASED A 2000 JEEP GRAND CHEROKEE LARADO NEW IN SEPTEMBER OF 2000. IN JUNE OF 2003 WITHOUT PRIOR WARNING THE DRIVER'S SEAT BROKE. THE SEAT FRAME BROKE AWAY FROM THE TRACK RIPPING A PIECE OF METAL UNDERNEATH. THIS DID NOT OCCUR DURING ANY FORCEFUL ACTION AND I FEEL IT COULD BE AN EXTREMELY DANGEROUS SAFETY HAZARD. CHRYSLER WILL NOT TAKE ANY RESPONSIBILITY FOR THE COST OF REPAIRS. THE PART NUMBER THAT NEEDS TO BE REPLACED IS 4856471 PER ESTIMATE I RECEIVED FROM CHRYSLER.
I HAVE A 00 CHEROKEE AND THE EVAPORATOR STARTED LEAKING I ONLY HAVE 39300 MILES ON THIS CAR.I THINK THAT THE EVAPORATOR SHOULD HAVE HAD LASTED LONGER THAN THIS.I RESEARCHED THIS PROBLEM CHRYSLER HAS HAD THIS PROBLEM SINCE 1985. *AK
WHILE DRIVING 52 MPH THE VEHICLE WOULD VIBRATE (BRIDGESTONE A/T REVO). *MR *CB *NLM
BRAKE ROTORS BEING REPLACED FOR THE THIRD TIME. VERY BAD VIBRATION WHEN BRAKING OVER 40 MPH. *PH
STEERING WHEEL SHAKES VIOLENTLY WHEN APPLYING BRAKES ABOVE 50 MPH. DEALER REGROUND ROTORS TWICE, BUT THE PROBLEM ALWAYS CAME BACK WITHIN A DAY OR TWO.*AK
SERVICE BRAKE FAILURE. WHEN VECHICLE EXCEEDS SPEEDS OF 50 MPH THE BRAKES SQUEAK, AND THE PEDAL VIBRATES. THIS OCCURS EVERY 12,000. DEALERSHIP INSTALLED/USED A CALIBER KIT, BUT THE PROBLEM STILL EXISTS.*AK
MY HAS A 2000 JEEP GRAND CHEROKEE LIMITED AND THE AIR CONDITIONER HAS MELTED WHERE IT PLUGS INTO THE RESISTOR THAT GOES TO THE BLOWER MOTOR. I WENT TO A LOCAL SALVAGE YARD IN HOPES OF FINDING A WRECKED VEHICLE SIMILAR TO OURS TO BUT THE WIRING HARNESS. TO MY DISMAY HE HAD 2 BUT THERE WAS ONLY ONE PROBLEM THEY HAD BURNED, WITH FIRES STARTING AT THE RESISTOR DESCRIBED ABOVE. I LEFT JEEP AN EMAIL EXPLAINING WHAT I FOUND AND THAT WAS AFRAID OURS WOULD COME TO THE SAME FATE. THERE RESPONSE WAS THAT THERE WERE NO ACTIVE RECALLS ON THIS VEHICLE AND THAT THERE WAS NOTHING THEY COULD DO. SO I WENT THE A LOCAL JEEP DEALER TO BUY A NEW WIRING HARNESS($500 THEIR COST)AND WAS INFORMED THERE WAS A PATCH OR FIX FOR THE PROBLEM. I DON'T MIND SPENDING THE MONEY TO FIX OUR CAR BUT IF THERE WAS NOT A SERIOUS PROBLEM WHY WOULD THERE BE A PATCH OR QUICK FIX FOR THE PROBLEM. WE HAVE A 2 YR. OLD SON AND I REALLY DON'T WANT MY WIFE TO USE THIS CAR BUT WE HAVE NO OTHER CHOICE. I JUST WONDER HOW MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM AND NEVER REPORTED IT, NOW THERE WAS A RECALL ON CERTAIN DODGE RAM PICK UPS WITH THIS SAME PROBLEM, WHY HASN'T THE JEEP GRAND CHEROKEE BEEN RECALLED? *AK
I HAD TO REPLACE MY FRONT ROTORS AT 35,000 - CHRYSLER SAID IT'S NORMAL WEAR AND TEAR AND WOULDN'T FIX THEM. THERE WAS A PROBLEM WITH A SEAL ON THE GAS TANK. I BROUGHT IT IN FOR SERVICE AT LEAST 4 OR 5 TIMES BEFORE IT WAS FIXED. A $2.00 WIRE BROKE INSIDE THE FRONT DOOR FOR THE FRONT SPEAKER AT 43,000 MILES AND THEY CHARGED ME $200.00 TO FIX IT. THE SALESMAN SOLD ME A CONVENIENCE PACKAGE THAT WAS PURPORTED AS AN EXTENDED WARRANTY, BUT WAS ACTUALLY A TOWING AND RENTAL CAR PACKAGE. *AK
PROBLEMS WITH 2000 JEEP CHEROKEE BRAKE EQUIPMENT. *MR THE SECOND MAJOR REPAIR WORK DONE. IT WAS DANGEROUS WHEN ATTEMPTING TO STOP THE VEHICLE AND FELT AS IF THE VEHICLE WAS RUNNING OVER MASSIVE BUMPS. THE VEHICLE HAD NEW PADS, THE FRONT AND BACK ROTORS WERE MACHINED, AND A NEW CALIPER KIT WAS ADDED. *SCC *JB
VEHICLE HAS 24,292 MILES AND IT WILL NOT START ON FIRST TRY. LONG CRANKING TIME. DEALER SAYS IT NEEDS NEW FUEL PUMP MODULE AND WILL COST APPROX $500.00! APPEARS TO BE COMMON PROBLEM FROM NHTSA OTHER COMPLAINTS. DC REFUSES TO FIX AND REFUSES TO GIVE ME WRITTEN NOTIFICATION WHY NOT. ONLY VERBAL REFUSALS IN SPITE OF MY WRITNG THEM REQUESTING WRITTEN REFUSAL AND REASON FOR NO GOODWILL GESTURE ON THEIR PART. APPEARS TO BE AT LEAST 3 TECH SVC BULLETINS ABOUT THIS SAME (LONG CRANK TIME) ISSUE.*AK
COMPLAINT INVESTIGATOR, I PURCHASED A USED 2000 JEEP CHEROKEE LAREDO IN AUGUST OF 2002. AT THE TIME OF PURCHASE, THE BRAKES WERE PULSING BADLY AND THE DEALER TURNED THE ROTORS. IN LESS THAN 12 MONTHS AND LESS THAN 10,000 MILES THE ROTORS ARE ONCE AGAIN PULSING VERY BADLY. SINCE I PURCHASED THIS VEHICLE, I HAVE LEARNED THAT THIS MODEL HAS BRAKE ISSUES. DOES CHRYSLER CORP. HAVE A SOLUTION FOR THIS? I HEARD THAT CHRYSLER WILL REPLACE THE BRAKES BECAUSE THE FACTORY ROTORS ARE INADEQUATE FOR THE VEHICLE UNDER SOME TYPE OF CUSTOMER SATISFACTION EFFORT BUT WILL ONLY OFFER THIS OF THE CUSTOMER COMPLAINS VIGOURSLY. ANY ADDITIONAL INFORMATUION THAT YOU COULD SUPPLY WOULD BE OF GREAT ASSISTANCE TO ME WHILE I ATTEMPT TO RESOLVE THIS PROBLEM. FYI - I PURCHASED AN EXTENDED WARRANTY WHEN I PURCHASED THE VEHICLE BUT ROTORS ARE A "NORMAL WEAR" ITEM. I WOULD AGREE WITH THIS STATEMENT IF THE FACTORY ROTORS ORIGINALLY SUPPLIED ON THE VEHICLE WERE "NORMAL" AND THE FACTORY BRAKES WERE ADEQUATE FOR THE VEHICLE. IN MY OPINION, THE FACTORY SUPPLIED BRAKES SHOULD BE COVERED UNDER SOME TYPE OF DEFECTS IN MATERIALS OR WORKMANSHIP. MY RESEARCH HAS UNCOVERED THAT THE ROTORS ARE TOO SMALL FOR THE WEIGHT OF THE VEHICLE. NO ONE HAS DIED FROM THIS THANK GOODNESS BUT I BELIEVE THAT THE CONSUMERS WHO HAVE PURCHASED THESE VEHICLES HAVE BEEN DAMAGED AND SHOULD HAVE SOME TYPE OF RECOURSE IN THIS MATTER. SINCERELY, ROBERT G. SPINKS
FRONT BRAKE CALIPERS FROZE UP AND WOULD NOT REALEASE FRONT BRAKES, HAD TO BE REPLACED WHEN VEHICLE ONLY HAD 43,000 MILES. *AK
2000 JEEP GRAND CHEROKEE BRAKE ROTORS CONTINUE TO WARP CAUSING SEVERE PULSATION IN STEERING WHEEL DURING BRAKING, PARTICULARLY AT HIGHER SPEEDS. I BELIEVE THE PROBLEM IS DUE TO A DESIGN FLAW WHICH BEGAN IN THE 1999 MODEL AND HAS NOT YET BEEN CORRECTED IN NEW MODELS. DAIMLER-CHRYLSER WILL NOT SOLVE THE PROBLEM, THE LOCAL DEALERSHIP IN BOISE IS KEENLY AWARE OF THE PROBLEM. FIRST WARPING OCCURRED ON ALL 4 BRAKE ROTORS UNDER 4900 MILES. FRONT ROTORS HAVE BEEN REPLACED 3 TIMES AND RESURFACED TWICE, BACK ROTORS RESURFACED ONCE AND REPLACED ONCE, ALL WITHIN 36000 MILES. I AM CONCERNED THAT MY FAMILY AND OTHERS ON THE ROAD ARE AT RISK IF I AM UNABLE TO STOP AND/OR CONTROL THE VEHICLE. *AK
THE FRONT DISKCBRAKE ROTORS ARE WARPING CAUSING THE FRONT OF THE VEHICLE TO WOBBLE AND BRAKING VERY ROUGH.*AK
WHEN THE BRAKES WERE APPLIED, THERE WAS A PULSATION IN THE STEERING WHEEL, WHICH WAS CAUSED BY WARPED ROTORS. *JB THE CONSUMER FELT THAT A NEW DESIGN WAS NEEDED. THE FRONT BRAKES HAD BEEN REPAIRED TWICE. *SCC. THE FUEL PUMP MODULE WAS REPLACED. *JB
THE GAS TANK LEAKS WHILE FILLING. THE VEHICLE WAS TAKEN TO THE DEALER ON 7/7/2003. THE DEALER STATED THE VENT TUBE WELD FAILED. *AK
THERE IS A PROBLEM WITH THE BRAKES. VEHICLE SHAKES WHEN DEPRESSING THE BRAKE PEDAL. ROTORS HAVE BEEN REPLACED BY THE DEALER, BUT THE PROBLEM STILL OCCURS. *AK
MY 200 JEEP GRAND CHEROKEE HAD BRAKES REPLACED TWICE UNDER 30,000 MILES. RIGHT NOW I AM AT 37,000 AND LOOKS LIKE I WILL HAVE VISIT THE DEALER AGAIN TO HAVE MY BRAKES REPLACED, AGAIN. WHEN ASKED ABOUT FRRE REPLACEMENT THE DEALER ANSWERED THAT THERE IS A TECHNICAL SRVICE BULLETIN (TSB) OUT THERE REGARDING THE ISSUE, BUT I STILL HAVE TO PAY FOR THE REPLACEMENT - NO EXCEPTIONS. HERE IS INFORMATION ON TWO TSBS' (!) REGARDING THE ISSUE. 05-005-01A SEP 01 BRAKES - ROUGHNESS OR PEDAL PULSATION 05-003-02B DEC 02 BRAKES - PULSATION DURING LIGHT TO MODERATE APPLICATION
THERE HAS BEEN A PROBLEM WITH THE BRAKES SINCE JANUARY 2003. THE BRAKES LOCKED TWICE AND DAMAGED THE ROTORS. ALSO, EXPERIENCED VIBRATION IN THE STEERING WHEEL AND PULSATION IN THE BRAKE PEDAL. ON 6/6/2003 THE ENTIRE BRAKING SYSTEM WAS REPLACED BY SEARS AUTO SHOP. CURRENTLY THE VEHICLE IS EXPERIENCING THE SAME SYMPTOMS. *AK
2000 JEEP GRAND CHEROKEE 4X4 V6. THE STEERING WHEEL AND BRAKE PEDAL WOULD PULSATE HORRIBLY AND SHAKE WHEN APPLYING THE BRAKES. THIS PROBLEM WAS DUE TO THE FRONT ROTORS WHICH WERE NOT COVERED UNDER WARRANTY EVENTHOUGH THERE ARE 2 TECHNICAL BULLETINS FROM JEEP COVERING THIS PROBLEM. DEALER REPLACED THE FRONT ROTORS, CALIPERS, AND PADS AS SUGGESTED BY THE BULLETINS. #0500302 - COST OF THE REPAIR: $552.22.(2) DEALER INFORMED ME AFTER FIXING MY BRAKES THAT THE THE REAR DIFFERENTIAL HAS A HIGH-PITCHED AXLE. THIS IS CAUSED BY A FAULTY REAR DIFFERENTIAL WHICH NEEDS TO BE REDONE. NOT COVERED UNDER WARRANTY. #0300302A - ESTIMATED COST OF REPAIR $932.00, *AK
VEHICLE WAS PARKED AND DISENGAGED AFTER DRIVING. CONSUMER WAS NOT ABLE TO REMOVE KEY FROM IGNITION. DEALER WAS UNABLE TO DETERMINE CAUSE.*AK
ON JUNE 26, 2003, MY WIFE CALLED ME STATING SHE COULD NOT GET OUR 2000 JEEP GRAND CHEROKEE TO LOCK INTO PARK. THE SHIFTER WOULD GO INTO PARK, AS WELL AS THE TRANSMISSION, BUT THE SHIFTER BUTTON WAS IN A BIND (ACTUALLY THE RUBBER PIECE ON THE SHIFTER BUTTON HAD COME OFF AND LODGED IN BETWEEN THE SHIFTER STALK AND THE BUTTON). THIS IN EFFECT HELD THE BUTTON IN, NOT LOCKING THE SHIFTER INTO PARK. I FEEL THE ONLY REASON SHE KNEW SOMETHING WAS WRONG WAS THE FACT THAT SHE COULD NOT REMOVE THE KEYS FROM THE IGNITION. I SIMPLY TOLD HER TO PUT THE TRANSMISSION IN NEUTRAL AND ENGAGE THE PARKING BRAKE, BUT HAD SHE EXITED THE CAR WITH THE ENGINE RUNNING, THE SHIFTER WOULD HAVE VERY EASILY MOVED INTO ANY DRIVE GEAR WHICH COULD RESULT IN 1) VEHICLE DAMAGE, AND 2) GRAVE BODILY INJURY. WE LOVE THE JEEP, BUT FEEL THIS ISSUE IS HIGHLY UNSAFE.*AK
CONSUMER NOTICED THAT DRIVER AND PASSENGER SEAT BELTS ARE HARD TO LATCH AND UNLATCH. CONSUMER HAS TO PRESS THE RELEASE BUTTON HARD TO UNLATCH.*AK
CONSUMER STATES PASSENGER'S SEAT BELT UNLATCHED AND RELEASED CHILD SEAT WHILE TRAVELING . *AK
I HAVE TO REPLACE THE ROTORS ON MY 2000 JEEP GRAND CHEROKEE A 2ND TIME. THE 1ST TIME WAS AT 12,000 MILES. THEY AT 35,000 MILES THEY WENT BAD AGAIN. JEEP TOLD ME THEY WERE OUT OF WARRANTY AT 12,000. *NLM
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING. VIBRATION IS COMING FROM UNDERNEATH THE VEHICLE. DEALER IS AWARE OF THE PROBLEM. *AK
ROTOR VIBRATION ISSUE WITH MY 2000 JEEP GRAND CHEROKEE LAREDO 4WD. VERY BAD AND JEEP WILL NOT DEAL WITH IT DUE TO MILEAGES AND BECAUSE ONLY IS SERVICE BULLETIN AND NOT A RECALL ITEM.*AK AT 17,000 MILES REPORTED ISSUES; BUT THE SERVICE TECHS. FAILED TO INFORM ME AND ALSO TO DO THE BRAKE REPLACEMENT KIT RECOMENDED BY THE SERVICE BULLETIN. NOW THEY WILL NOT FIT THE ROTORS DUES TO THE MILEAGE ISSUE. EVEN WITH WORN BRAKES I HAVE NEVER HAD VIBRATION ISSUE LIKE THIS AND FRANKLY ITS A SAFETY ISSUE!!!!!!!!!!!!!! AT THIS POINT.
MY DAUGHTER HYDROPLANED AND HIT A VERY LARGE ROCK ( ABOUT 3 FEET IN DIAMETER) GOING APPROXIMATELY 30 MILES AN HOUR. NEITHER OF THE AIRBAGS DEPLOYED. *JB
AT AROUND 15,000 MILES, WE BEGAN TO EXPERIENCE THE STEERING WHEEL SHIMMING EXCESSIVELY WHEN THE BRAKES WERE APPLIED. I KNEW THAT THIS WAS CAUSED BY WARPED ROTORS SO I CALLED THE DEALERSHIP. THEY INFORMED ME THAT BRAKES/ROTORS ARE NORMAL WEAR AND TEAR ITEMS. SINCE THE DEALERSHIP DID NOTHING, I HAD TO PAY TO REPLACE THE ROTORS AS I DIDN'T THINK TURNING THEM WOULD SOLVE THE PROBLEM AS THE CAR HAD ONLY 15,000 MILES ON IT. TOTALLY UNACCEPTABLE. A FOREIGN CAR WOULD NOT HAVE THIS PROBLEM AND THEY DEFINITELY WOULD HAVE FIXED THE PROBLEM WHILE THE CAR WAS STILL UNDER WARRANTY. IF THIS GETS FORWARDED TO JEEP, I WANT THEM TO KNOW THAT THEY HAVE LOST A LOYAL CUSTOMER FOREVER. I ALSO LIKE TO TELL EVERYONE I MEET ABOUT HOW I HAVE EXPERIENCED SUCH POOR SERVICE FROM AMERICAN MANUFACTURERS. *JB
STEERING WHEEL SHAKES WHEN BRAKING FROM 50-60 MPH SPEED. ROTORS ARE WARPED FOR THE SECOND TIME IN 2 YEARS. ADVISED TO REPLACE FRONT BRAKES AND REPAIR ROTORS. ADVISED BY TECHNICIAN AT JEEP DEALERSHIP THAT NUMEROUS PROBLEMS WITH THIS EXACT ISSUE FROM 1999 TO 2002 JEEPS. DEFINITE SAFETY ISSUE AS STEERING WHEEL WILL BEGIN TO SHAKE UNCONTROLLABLY. *NLM
POWER STEERING PUMP BROKE ON VEHICLE. *MR WHILE DRIVING THE CONSUMER COMPLETELY LOST THE POWER STEERING ON THE HIGHWAY. THE POWER STEERING HAD A KINK IN THE COLUMN AND COULD BE HEARD WHEN MAKING A TURN. THE POWER STEERING HOSE WAS REPLACED ALONG WITH THE STEERING PUMP. THE CONSUMER WAS INFORMED THAT THE FRONT LEFT TIRE WAS BALD DUE TO IMPROPER ALIGNMENT. THERE WAS A WHISTLING SOUND UNDER THE HOOD WHEN THE VEHICLE WAS IDLED. THE WATER PUMP AND THE CLUTCH WAS REPLACED DUE TO BAD BEARING. *SCC ALSO THE ROTORS WERE REPLACED. *JB
2000 JEEP GRAND CHEROKEE LIMITED 4.7L 4X4. INTERMITTENT DELAYED ENGAGEMENT OF GEARS WHEN ACCELERATING. MAKES ROARING NOISE AS ENGINE INCREASES RPM WITHOUT GENERATING TORQUE. HAPPENS MOST BETWEEN 20 AND 50 MPH. ALSO, QUADRA-TRAK II 4 WD NO LONGER PROVIDES NOTICEABLE POWER TO THE FRONT WHEELS. REAR WHEELS KEEP SPINNING. DEALERS SAY EVERYTHING (PUMPS, FLUIDS, ETC.) CHECKS OUT, BUT FORMERLY OUTSTANDING 4WD PERFORMANCE IS EMBARRASSING AT BEST. *NLM
SEVERE BRAKE PROBLEMS WITH 2000 JEEP CHEROKEE. *MR THERE WAS AN ONGOING BRAKING PROBLEM AND DIFFICULTY DIAGNOSING THE PROBLEM. THE PROBLEM WAS THOUGHT TO BE THE ROTORS WHICH WERE CUT AND REPLACED (THE FRONT PADS). THE PROBLEM STILL CONTINUED. THEN THE FRONT ROTORS WERE DIAGNOSED AS BEING WARPED AND THE BRAKES WERE 50% WORN. THERE WAS A TAPPING NOISE IN THE SHIFTING AREA AS WELL AS A RUBBING NOISE IN THE STEERING COLUMN THAT COMES AND GOES. (UNABLE TO DIAGNOSE) THE VEHICLE HAD BEEN DIAGNOSE AS THE REAR BRAKE DRUMS BEING OUT OF ROUND. THE WATER PUMP LEAKED AND WAS REPLACED ALONG WITH THE THERMOSTAT. THE COMSUMER REQUESTED A REFUND *SCC *JB
WHEN ROLLING UP THE POWER REAR WINDOWS THERE WILL BE A GAP ON THE SIDE CAUSING THE CHILD FINGER TO GET CAUGHT. DEALER NOTIFIED. *AK
I STARTED HAVING HAD BRAKE PROBLEMS WITH THE VECHICLE AFTER ABOUT 5000 MILES. THE DEALER CORRECTED THE PROBLEM BUT IT HAS RETURNED - ONLY MORE EXTREME. I WAS RECENTLY DRIVING AT HIGHWAY SPEEDS AND ATTEMPTED TO STOP AND ALMOST LOST CONTOL BECAUSE OF THE FRONT END SHIMMY DUE TO ROTOR WARPAGE. THE FRONT END SHIMMY IS NOT AS EXTREME AT LOWER SPEEDS. I CONTACTED THE DEALER AND WAS TOLD THAT THE WARRANTY HAS EXPIRED.I HAVE ONLY 20,000 MILES ON THE VECHICLE.
WHILE DRIVING AND WITHOUT WARNING THE BRAKES FAILED AND CAUSED EXTENDED STOPPING DISTANCE. *NLM.*AK
AT SPEED ABOVE 50 MILES PER HOUR SEVERE SHAKING OF STEERING WHEEL ALMOST LOSE CONTROL. BRAKE ROTORS WARPED AT APPROXIMATELY. 9000 MILES AND WERE TURNED BY LOCAL DEALER ROTORS WARPED AGAIN AT APPROXIMATELY. 20,000. I HAD ROTORS AND PADS REPLACED BY LOCAL MECHANIC. *NLM
MY DAUGHTER WAS DRIVING THE CAR APPROXIMATELY 30 MILES AN HOUR AROUND A BEND. SHE HYDROPLANED AND HIT A BOULDER ABOUT 3 FOOT IN DIAMETER HEAD ON, CAUSING EXTENSIVE DAMAGE TO FRONT, BUMPER AND UNDERCARRIAGE. THE AIRBAGS DID NOT DEPLOY. *NLM
WHEN THE CONSUMER APPLIED THE BRAKE THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO MIDAS AND THEY SAID THAT THE ROTORS WERE WARPED. *NLM
VERY HARD TO START. HAVE TO GIVE IT A LITTLE GAS TO START. RARELY STARTS ON FIRST TRY. DEALER IS REPLACING FUEL PUMP/FUEL TANK O-RING. FUEL TANK HAS TO BE DRAINED TO REPLACE O-RING. O-RING IS A $15 DOLLAR PART. TOTAL BILL TO REPLACE IS $188.90 INCLUDING TAX AND LABOR...OUCH!! OBVIOUSLY FUEL SYSTEM IS SUCKING AIR AS A RESULT OF FAULTY O-RING. VEHICLE ONLY HAS 38,000 MILES. *JB
THE BRAKE ROTORS FAILED WITHIN EIGHT MONTHS OF PURCHASE. THE DEALER REFUSED TO REPLACE THEM, BECAUSE THE PREMATURE FAILURE WAS DUE TO WEAR AND TEAR. MR *SCC *JB
2000 JEEP GRAND CHEROKEE STALLS AT STOP LIGHTS AND IN STOP AND GO TRAFFIC. ALSO ACCELERATES ON ITS OWN AT STOPS..VERY DANGEROUS. WHEN IT HAPPENS IT ALSO LUNGES FORWARD WHILE DRIVING, AND STEERING WILL LOCK UP. *NLM
THE SEAT BELT ON MY 2000 JEEP CHEROKEE HAS COME UNINTENTIONALLY UNLATCHED 2 TIMES WITHIN THE 2 MONTHS I HAVE OWNED THE VEHICLE. ONCE AS I WAS TRAVELING ABOUT 25 MPH I WAS FORCED TO SLAMMED ON THE BRAKES TO AVOID HITTING A CHILD WHO RAN INTO THE STREET. THE SECOND TIME OCCURRED AS I WAS TRAVELING OVER A ROAD UNDER REPAIR. I HIT A LARGE POTHOLE, BOUNCED AND AS I CAME BACK DOWN, THE SEAT BELT UNBUCKLED. *NLM
FRONT BRAKES DEVELOP A TREMENDOUS SHUDDER WITHIN APPROX 7,500 TO 10,000 MILES OF ROTOR AND PAD CHANGE, ROTORS ARE ALWAYS WARPED BEYOND REPAIR IN WHAT HAS BEEN CHARACTERIZED AS ROTOR RUN OUT. EVEN WITH PROPER PIN LUBRICATION AND MAINTENANCE BRAKES BECOME SEVERELY DANGEROUS IN SHORT PERIOD OF TIME. MY JEEP HAS 85,000 MILES ON IT AND I HAVE CHANGED ROTORS AND PADS SEVEN TIMES!!! *NLM
THE VEHICLE WAS IN PARK WITH THE ENGINE RUNNING, WHEN ALL OF A SUDDEN THE GEAR WENT INTO REVERSE AND HIT ANOTHER VEHICLE. *JB
WHEN THE BRAKES WERE APPLIED, THERE WAS PULSATION AND THE VEHICLE PULLED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER ON 6 OCCASIONS FOR THE ROTORS. *JB
WHILE DRIVING THE VEHICLE JERKED AND THE CHECK ENGINE LIGHT ILLUMINATED AND STAYED ON THE REMAINDER OF THE TIME VEHICLE WAS BEING OPERATED. *NLM
AT APPROX. 30,000 MILES THE CAR BEGAN VIBRATING WHEN BRAKES WERE APPLIED; THE DEALER TURNED THE ROTORS. AT 58,500 MILES, THE CAR BEGAN SHAKING VIOLENTLY WHEN THE BRAKES WERE APPLIED; NOW THE DEALER WANTS APPROX. $541 TO REPAIR. I HAVE SPENT MORE ON THIS JEEP IN 2 YEARS THAN I HAVE SPENT ON MY 93 CHEROKEE IN 11 YEARS.
VEHICLE HAS 43000 MILES. WHEN APPLYING THE BRAKES AT SPEEDS OVER 50MPH FRONT END SHAKES MAKING THE STEERING WHEEL SHAKE ALMOST UNCONTROLABLY. BROUGHT VEHICLE TO THE DEALER WHO STATED THAT THEY AND THE MANUFACTORER WERE WELL AWARE OF THE PROBLEM AND THERE WAS CURRENTLY NO RECALL. THEY STATED THAT THE FRONT CALIPERS WERE "CATCHING TOO LONG AND NOT RELEASING AT THE RIGHT TIME." DEALER STATED THAT THERE WAS NO SAFETY ISSUE BUT THAT THE CALIPERS WOULD NEED TO BE REPLACED AS WELL AS THE ROTARS. THEY WERE UNAWARE OF WHETER THE EXTENDED WARRANTY WOULD COVER THE CHARGES.
WHILE DRIVING THE CONSUMER NOTICED SMOKE BEGAN EMITTING FROM UNDER THE HOOD. THE CONSUMER PULLED OVER AND VEHICLE WAS COMPLETELY ENGULFED IN FLAMES IN APPROXIMATELY 15 MINUTES. *NLM
I HAVE HAD THE ROTORS RESURFACED TWICE, AND THE ROTORS AND CALIPERS REPLACED ONCE IN 19000 MILES. NO THAT THE WARRANTY HAS RUN OUT, THE DEALER IS VERY NASTY ABOUT CORRECTING THE PROBLEM. IF YOU ASK ME, ANY PROBLEMS WITH BRAKES, STEERING, OR FUEL LEAKS ARE BOUND TO END IN CASUALTIES, IF THEY HAVEN'T ALREADY. NOW WONDER AMERICAN CAR COMPANIES HAVE TO OFFER 0% APR, IT'S THE ONLY WAY YOU CAN SALE A LEMON. *NLM
BRAKE ROTORS ALWAYS WARPING. HAD TO REPLACE WITH AFTER MARKET ONES. *NLM
WHILE DRIVING, THE AUTOMATIC TRANSMISSION FAILED TO SHIFT PROPERLY. *JB
2000 JEEP CHEROKEE WAS IDLING WITH THE ENGINE RUNNING IN PARK, NO EMERGENCY BRAKE ON. EXITED THE VEHICLE AND GOT A FEW ITEMS FROM THE REAR SEATING, THEN ENTERED THE REAR HATCH AREA TO GET A FEW MORE ITEMS OUT. WALKING AWAY FROM THE VEHICLE ABOUT 20 YARDS WHEN I TURNED AROUND THE VEHICLE WAS GONE. IT ENDED UP ACROSS THE STREET IN AN EMBANKMENT. WHEN I OPENED THE DRIVERS DOOR, THE VEHICLE WAS NOT IN DRIVE. NO ONE WAS IN THE VEHICLE AT THE TIME, MINOR DAMAGE TO THE FRONT OF THE JEEP. *JB
THE REAR WINDSHIELD WIPERS WERE DEFECTIVE. THE ROTORS WERE REPLACED, THERE WAS A GAP IN THE BACK DOOR WHICH CAUSED THE DOOR LOCKS NOT TO WORK, THE DOOR HAD TO BE REPAINTED AND THE STEERING WHEEL COVER PEELED. MR *TS *JB
THERE APPEARS TO BE DEFECTIVE BRAKING SYSTEMS ON MANY OF THE JEEP CHEROKEE MODELS. I OWN A 2000 JEEP CHEROKEE LIMITED AND HAD TO REPLACE THE ROTORS AND PADS ON IT TWICE BEFORE 25,000 MILES. THE BRAKES PULSATE AND WHEN SITTING AT A STREET LIGHT WITH THE BRAKE DEPRESSED, IT FEELS AS IF SOMEONE HAS HIT ME IN THE REAR END. THE VEHICLE MOVES WHILE THE BRAKE IS DEPRESSED. I HAVE READ ALL OVER THE INTERNET REGARDING THESE SAME ISSUES AND DAIMLER-CHRYSLER DOESN'T WANT TO ADMIT THERE IS DEFECTIVE EQUIPMENT ON THEIR JEEPS. *JB
THE VEHICLE SHOOK WHEN LIGHT TO MODERATE PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FRONT CALIPERS AND ROTORS NEEDED TO BE REPLACED. *NLM
CONTINUED FAILURE OF FRONT DISC BRAKES APPROX. EVERY 8 OR 9,000 MILES. THIS IS THE THIRD OR FOURTH TIME THE BRAKES HAVE BEEN LOOKED AT. *NLM
WE HAVE A 2000 JEEP GRAND CHEROKEE. THE BRAKES ARE PULSATING WHEN USED TO SLOW AT HIGHWAY SPEEDS. THIS ISSUE IS WELL KNOW & RECOGNIZED BY THE MANUFACTURER AS A DESIGN PROBLEM. THIS IS CREATING HAZARDOUS DRIVING BY MY WIFE & OTHERS WITH THIS VEHICLE. THERE SHOULD BE A SAFETY RECALL BY THE MANUFACTURER. THE ONLY WAY TO AVOID PROBLEMS IS TO REPLACE THE BRAKE COMPONENTS. *NLM
BRAKE ROTORS WARPED AT LESS THAN 12,000 MILES. LOCAL DEALER TURNED ROTORS AT A LITTLE OVER 12,000 MILES. THE SEVERE VIBRATION STARTED AGAIN AT APPROXIMATELY 24,000 MILES . AT 38000 MILES I HAD FRONT BRAKE ROTORS AND PADS REPLACED BY LOCAL INDEPENDENT GARAGE. AT HIGHWAY SPEEDS THIS IS A BAD PROBLEM YOU CAN BARLEY HOLD STEERING WHEEL. *JB
I HAVE A 2000 JEEP GRAND CHEROKEE THAT REQUIRES NEW ROTORS EVERY 18,000 MILES OR LESS. WHEN THE ROTORS START DETERIORATING THE WHOLE CAR SHAKES, SHIMMIES AND IS DIFFICULT TO CONTROL WHEN THE BRAKES ARE APPLIED. THIS IS DANGEROUS AND SEEMS AN UNNECESSARY EXPENSE FOR THE PRICE OF THE VEHICLE. ALL JEEP DEALERS WILL TELL YOU THEIR ROTORS ARE BAD, BUT I DON'T SEE ANY CONSUMER HELP OR IMPROVEMENT PROVIDED BY THE DEALERS. THEY AND CHRYSLER CORP. REFUSE TO PAY FOR THIS RECURRENT PROBLEM. *NLM
THE' ABS MADE A LOUD GRINDING SOUND, THE BRAKE PEDAL ALSO BECAME HARD WHEN THE BRAKES WERE APPLIED. *JB
THE PASSENGER SIDE SEAT BELT DID NOT UNLATCH. THE DEALER WAS NOTIFIED. *NLM
THE FRONT ROTORS EXPERIENCED PREMATURE FAILURE, WHICH CAUSED EXTENDED STOPPING DISTANCE. *JB
WHEN THE WERE APPLIED, THE VEHICLE VIBRATED EXCESSIVELY. THE MANUFACTURER ADVISED CONSUMER A KIT WAS AVAILABLE TO CORRECT THE PROBLEM. *JB
THE BRAKES ON MY GRAND CHEROKEE CONTINUE TO PULSATE AFTER BEING REPLACED AND RESURFACED FOUR TIMES IN LESS THAN TWO YEARS. *JB
THE VEHICLE STALLED, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THE ENGINE HAD BLOWN. THE CONSUMER RECEIVED A RECALL RELATED TO THIS PROBLEM AND REQUESTED THAT CHRYSLER PROVIDE ASSISTANCE FOR THE COST OF REPAIRS. PH *NLM
THE FRONT ROTORS WERE WARPED, WHICH CAUSED EXTENDED STOPPING DISTANCE. *JB
THE DRIVER ATTEMPTED TO BRAKE BUT THE BRAKE PEDAL VIBRATED AND THE BRAKES DID NOT RESPOND. *NLM *NLM
I OWN A 2000 JEEP GRAND CHEROKEE LAREDO. AT ~20000 MILES, WHEN APPLYING THE BRAKES AT SPEEDS > 40 MPH, THE STEERING WHEEL VIOLENTLY SHAKES AND SHUDDERS. CAR HAS OCCASIONALLY DRIFTED LEFT, ALMOST CAUSING ACCIDENTS DUE TO PROBLEM. CHRYSLER RELEASED AN INTERNAL BULLETIN ON THIS - NO 05-003-02 REV B ISSUED ON DEC 16,2002. WELL WITHIN THE 3 YR, 36,000 MILE WARRANTY, THE SERVICE DEPARTMENT I USED REFUSED TO HONOR ANY OF THE WARRANTY PROVISIONS. UPON FURTHER RESEARCH, I FOUND THAT THIS IS A KNOWN DEFECT, YET, NEITHER NHTSA HAS INITIATED AN INVESTIGATION INTO IT AND CHRYSLER HAS NOT SENT NOTICES OUT TO CUSTOMERS. THE PROBLEM IS QUITE CLEAR - THE CALIPERS ARE EATING INTO THE ROTOR AND CAUSING EXCESSIVE WEAR AND TEAR (CONVENIENTLY CALLED "WARPING" BY CHRYSLER). I SUPPOSE IT WILL TAKE A "DEATH OR TWO" BEFORE SOMETHING HAPPENS ON EITHER END.*JB
THE BRAKE ROTORS ARE WORN AND CAUSED EXTENDED STOPPING DISTANCE. *NLM
WHILE ATTEMPTING TO MAKE A SLOW RIGHT TURN FRONT AIR BAG SUUDENLY DEPLOYED THROWING DRIVE BACK INTO THE SEAT, AND CAUSING HIM TO REMOVE FOOT FROM BRAKE PEDAL, JAMMING ACCELERATOR TO THE FLOOR. VEHICLE LOST CONTROL AND SLAMMED INTO THE BLOCK BUILDING. *AK
2000 JEEP GRAND CHEROKEE VIN [XXX] AT APPROXIMATELY. 15,000 MILES: FRONT BRAKE ROTORS WARPED RESULTING IN A SEVERE SHIMMY/JERKING OF THE FRONT TIRES WHICH RESULTED IN PULLING THE CAR OFF THE ROAD. DEALER SAID TOUGH LUCK, EXPENSE INCLUDED ROTOR REPAIR AND DAMAGED FRONT TIRES. NOW AT 40,000 MILES PROBLEM APPEARS TO BE RETURNING. BASED ON PREVIOUS RECALLS, TALKING TO DEALERS, BRAKE REPAIR SHOPS AND READING MANY SIMILAR COMPLAINTS ON THE INTERNET AS WELL AS OUR LOCAL SCHOOL VAN TRAVELING WITH STUDENTS HAVING A WRECK BECAUSE OF ROTOR FAILURE, IT IS MORE THAN OBVIOUS THAT THERE IS A KNOWN SERIOUS PROBLEM WITH INFERIOR/UNSAFE BRAKE ROTORS. LIKE MOST AMERICANS, I HAVE BEEN EXPOSED TO STORIES OF HOW THE AUTO MANUFACTURES ARE KNOWINGLY WILLING TO TRADE A FEW HUNDRED LIVES TO AVOID THE EXPENSE OF RECALLS AND BUILDING CARS WITH SAFE COMPONENTS. IT DOESN'T TAKE A REAL BRIGHT PERSON TO KNOW THAT WHEN THE STEERING AND BRAKING SYSTEM ON A CAR FAILS WHILE TRAVELING AT NORMAL SPEEDS AND IN MY CASE ON TREACHEROUS MOUNTAIN ROADS THAT SERIOUS ACCIDENTS MAY AND WILL RESULT. MY GOAL IS TO HAVE THIS PROBLEM ADDRESSED BY DAIMLER CHRYSLER AND INDUSTRY-WIDE BEFORE, NOT AFTER, THE BODY COUNTS START ADDING UP. I HAVE BEEN IN CONTACT WITH DAIMLER CHRYSLER AND WAS BASICALLY TOLD WHERE TO STICK MY CONCERNS AND COMPLAINT. ANY ASSISTANCE WILL BE APPRECIATED BY ME AND I SUSPECT BY OTHER POTENTIAL VICTIMS. SINCERELY, [XXX] . *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I HAVE HAD PROBLEMS WITH THE ROTORS ON MY 2000 JEEP GRAND CHEROKEE. AT 20,000 MILES THEY WARPED AND THE SERVICE DEPARTMENT RESURFACED THEM. AT 30,000 MILES, I HAD TO HAVE THEM REPLACED. AT 47,000 MILES, AGAIN RESURFACED AND AT AROUND 60,000 MILES, AGAIN I HAD TO REPLACE THEM. THIS IS NOT NEW TO ME. THIS IS MY FOURTH JEEP , AND HAVE HAD SIMILAR RESULTS ON ALL OF THE JEEPS THAT I HAVE OWNED. THIS IS NOT JUST MY EXPERIENCE, I KNOW OF MANY PEOPLE, WHOM I WORK WITH AND FRIENDS, THAT HAVE THE SAME PROBLEMS THAT I HAVE HAD. I BELIEVE THIS IS CAUSE BY A FEW DIFFERENT REASONS FOR THIS AND UNFORTUNATELY, IT ALL COMES BACK TO COST FOR THE CAR MANUFACTURES. THEY ARE MAKING THEIR ROTORS THINNER, AND OF POORER QUALITY MATERIALS. THIS MEANS THAT THEY CAN NOT GET RID OF HEAT PROPERLY AND THEREFORE FOR WARP. *NLM
ON TWO OCCASIONS THE VEHICLE HAD PLACED ITSELF IN NEUTRAL WHILE DRIVING AND EXPERIENCED SUDDEN ACCELERATION. ALSO THE SERVICE DEALER ADDED A CO-PILOT TO THE VEHICLE. IMMEDIATELY AFTER THE CO-PILOT WAS INSTALLED, THE CONSUMER PARKED THE VEHICLE ON A FLAT SURFACE WITH THE EMERGENCY BRAKE UP, WHILE STILL RUNNING, AND THE VEHICLE STARTED TO ROLL BACKWARDS. SCC 8JB
THE ROTORS HAD BEEN SERVICED FOUR TIMES FOR VIBRATION IN THE STEERING WHEEL WHEN COMING TO A STOP.*JB
THE POWER LOCKS MAKE LOUD NOISE WHEN ACTIVATED. EVENTUALLY THE REAR DOOR LOCK WILL NOT UNLOCK.*JB *TS
THE POWER DOOR LOCKS MADE A LOUD NOISE WHEN ACTIVATED. EVENTUALLY, THE REAR DOORS COULDN'T BE UNLOCKED. *JB
CONSUMER HAD TO USE EXCESSIVE FORCE WHEN PUTTING THE GEAR SHIFTER INTO PARK, THERE WAS AN OWNERS NOTIFICATION REFERENCE #11022208 FOR THE PROBLEM. *JB THE CONSUMER WAS UNABLE TO REMOVE THE KEY. SCC
2000 JEEP GRAND CHEROKEE - DEFECTIVE, LEAKING TIMING CHAIN COVER.*JB
FRONT BRAKE ROTORS/PADS FAILED AND REPLACED AT 24,000 MILES; ORIGINAL SET REPLACED AT 17,000 MILES. CLEARLY PRODUCT/SYSTEM DEFECT EXISTS. *NLM
THE ROTORS AND BRAKE PADS WERE REPLACED, DUE TO EXCESSIVE VIBRATION IN THE STEERING.*JB *TS
WHEN BRAKES ARE APPLIED, THE VEHICLE AND STEERING WHEEL VIBRATED. VIBRATIONS INCREASED WHEN ATTEMPTING TO STOP QUICKLY OR FROM HIGHER SPEEDS. STEERING WHEEL SHAKES SO HARD NOW THAT IT IS DIFFICULT TO CONTROL CAR. FIRST STARTED TO NOTICE PROBLEM JUST OVER 12,000 MILES WHEN WARRANTY HAD EXPIRED. JUDGING FROM OTHER COMPLAINTS AS WELL AS TSB BULLETINS, THIS IS A COMMON PROBLEM WITH JEEPS. WHY ISN'T THERE A RECALL, OR WHY DOESN'T CHRYSLER REPLACE ROTORS FOR FREE AS THIS SEEMS TO BE A DESIGN FLAW? *JB
VEHICLE HAS LESS THAN 40,000 MILES AND THE FUEL PUMP SEAL HAS DETERIATED CAUSING VERY HARD STARTING AFTER THE VEHICLE SITS FOR SEVERAL HOURS. DEALER SAID THEY ARE SEEING A NUMBER OF THESE FAILURES. REPAIR COST IS SEVREAL HUNDRED DOLLARS FOR A SMALL O-RING GASKET.
THE ROTORS NEEDED TO BE REPLACED.*JB
THERE WAS A PROBLEM WITH THE BRAKES, A NOISE IN THE MOTOR, AND THE DIFFERENTIAL WAS LEAKING.*DT *JB
FRONT BRAKE ROTORS. PH
THE VEHICLE CAUGHT ON FIRE BECAUSE OF NEGLECT TO REPAIR A RECALL REGARDING A DEBRIS SHIELD INSTALLATION ON THE ENGINE INTAKE MANIFOLD. *JG PH
WHILE DRIVING VEHICLE CAUGHT ON FIRE. FIRE DEVELOPED IN ENGINE COMPARTMENT PRIOR TO RECEIPT OF RECALL 02V-104. *TT
VEHICLE HIT A CONCRETE BASE TO A LIGHTNING STANDARD IN A PARKING LOT ON THE FRONT FENDER ON THE DRIVER'S SIDE AT APPROXIMATELY 1-2 MPH. THE FORCE PUSHED THE PASSENGER FORWARD WHO WAS RESTRAINED IN A SEAT BELT BUT HER STRENUM WAS FRACTURED. NO INJURY TO THE DRIVER.
EXPERIENCED VEHICLE VIBRATION WHEN APPLYING BRAKES. THE DEALER TOLD ME IT WAS NOT UNDER WARRENTY AND IT HAD TO DO WITH DRIVER'S BRAKING HABITS, BUT THIS IS OUR SECOND GRAND CHEROKEE AND NEVER EXPERIENCED THIS PROBLEM BEFORE. I HAD THE ROTORS (TWO FRONT) TURNED, BUT IT IS DOING IT AGAIN AFTER 5 MONTHS. I TOOK IT IN AGAIN, AND THEY TELL ME THE ROTORS (TWO FRONT) NEED TO BE TURNED AGAIN. FROM ALL THE COMPLAINTS I SEE AND HEAR ABOUT, IT SEEMS THERE IS A PROBLEM WITH THESE VEHICLES.
I HAVE A 2000 JEEP CHEROKEE SPORT AND THE AIRBAG LIGHT STAYS ON NOW. I TOOK IT TO THE DEALER AND THEY SAY I NEED TO PAY FOR A 300.00 CLOCK SPRING PART TO FIX IT. I CHECKED THE COMPUTER AND SEEN NUMEROUS PROBLEMS WITH THE JEEP AIRBAGS NOT WORKING. HAS THERE BEEN A RECALL ON THEM? AND IF NOT IF THERE'S BEEN SO MANY CASES OF PROBLEMS WITH THEM NOT WORKING CORRECTLY IS THERE ANYTHING BEING DONE TO PROTECT THE CONSUMER? THANK YOU
VEHICLE PULLS TO THE RIGHT. WHEN DRIVING, I CONSTANTLY HAVE TO STEER TO THE LEFT SO THAT THE VEHICLE WILL GO STRAIGHT.
VEHICLE VIBRATES EXCESSIVELY WHEN BRAKES ARE APPLIED FROM 40 TO 70 MPH. ROTORS HAVE BEEN REPLACED AT 5800,12500,&19900 MILES. DEALERS IN FL. AND NC HAVE SERVICED VEHICLE UNDER WARRANTY, STATING ROTORS ARE PREMATURELY WARPED AND THEREFORE DEFECTIVE. NOW AT 30000 MILES AND VIBRATING AGAIN.
WHILE DRIVING AT 60 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND THE AIRBAGS DID NOT DEPLOY. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
2000 JEEP GRAND CHEROKEE BRAKE PROBLEMS.MY JEEP HAS 45,000 ON IT AND THIS WILL BE MY FORTH SET OF BRAKES.DEALER HAS COVERED THE BRAKE WORK WHILE UNDER WARENTEE.BUT THIS HAS NOT SOLVED THE PROBLEM BETWEEN 5000 TO 10,000 I WILL HAVE TO HAVE A BRAKE JOB DONE
2000 JEEP CHEROKEE DOOR LOCKS 7 FAILURES, DOES NOT LOCK WHEN UNDERWAY
WHILE IN MOTION, CONSUMER WAS REAR ENDED. THE REAR SEAT HEADRESTS WERE EJECTED FROM THEIR HOLDERS STRIKING THE CONSUMER AND THE PASSENGER IN THE BACK OF THEIR HEADS CAUSING DEEP CUTS. ALSO, THE AIR BAGS FAILED TO DEPLOY. *JG *JB
WHILE DRIVING AT 30MPH, THE VEHICLE EXPERIENCED A FRONT END COLLISION, WHERE THE AIR BAGS DIDN'T DEPLOYED. TS SCC
CONSUMER STATES THAT WHILE THE VEHICLE WAS TURNED OFF A FIRE STARTED UNDER THE HOOD ON THE PASSENGER SIDE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH
JEEP IS EQUIPPED WITH ABS BRAKES. THE BRAKE PAD ROTORS AND CALIPERS HAVE BEEN REPLACED TWICE WITHIN 8000 MILES ACCUMULATION. TS THERE WAS A SHIMMY IN THE STEERING WHEEL DUE TO THE BRAKE PROBLEM. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE MONIES SPENT ON REPAIR. SCC
THE KEYLESS ENTRY WORKS INTERMITTENTLY. CONSUMER STATES SOMETIMES THE WINDOWS WILL GO UP AND SOMETIMES THEY WON'T. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
CONTINUE TO EXPERIENCE FRONT BRAKE ROTOR FAILURE DUE TO WARPAGE. THIS HAS OCCURRED EVERY 6,000-8,000 MILES. ROTORS AND PADS HAVE BEEN REPLACED 4 TIMES WITH THE CALIPERS REPLACED THE LAST TIME PER TSB #0500302 DTD 5/02. THEY HAVE NOW FAILED AGAIN EVEN WITH THE NEW CALIPERS. THE DEALER HAS BEEN GREAT, HOWEVER THIS IS A DESIGN FLAW WITH CHRYSLER/JEEP THAT NEEDS A RECALL AND A PERMANENT FIX. IT IS A SAFETY ISSUE AS WELL AS A TIME ISSUE TO HAVE IT FIXED EVERY 8,000 MILES! CHRYSLER REFUSES TO PROVIDE AN EXTEDNED WARRANTY OR ANY LASTING SOLUTION TO THE PROBLEM. I THINK A CLASS ACTION LAW SUIT WOULD BE IN ORDER.
WHILE DRIVING, THE LEFT TIRE EXPERIENCED OUTER SIDEWALL DAMAGE, CONSUMER WAS ISSUED A 30.00 DOLLAR CREDIT TOWARD THE COST OF THE REPLACEMENT TIRE, HOWEVER CONSUMER IS REQUESTING AN ADDITIONAL CREDIT FOR THE BALANCE OF THE COST OF THE REPLACEMENT TIRE IN THE AMOUNT OF 63.23. (COOPER DISCOVER H/T 225/75R15 OWL TIRES).*JB
ROTORS HAVE HAD TO BE REPLACED EVERY 7000 MILES. WHEN ROTORS BECOME WARPED, IT BECOMES ALMOST UNDRIVABLE. TS
SAFETY ISSUE: POWER DOOR LOCKS INOPERABLE. 2000 JEEP GRAND CHEROKEE. ON THREE (3) SEPERATE OCCASSIONS, WE HAVE HAD TO HAVE THREE (3) SEPERATE ELECTRONIC LOCKING SYSTEMS REPLACED ON THREE (3) SEPERATE DOORS/HATCHES ON THIS VEHICLE. IN ALL THREE INCIDENTS, THE "ACTUATOR" HAS FAILED TO EITHER LOCK AND/OR UNLOCK EACH INDIVIDUALLY EFFECTED DOOR. ON ONE OCCASSION, WE WERE UNABLE TO EXIT THE DRIVER'S DOOR AT ALL, THUS HAVING TO CLIMB OVER TO THE PASSENGER'S FRONT DOOR TO EXIT. WHEN WE CONTACT THE MANUFACTUER - EACH TIME - THEY TELL US THAT THESE ARE "NORMAL WEAR ITEMS". AFTER SCANNING YOUR SIGHT, I FIND A TOTAL OF TWENTY-ONE SUCH RELATED COMPLAINTS FOR JEEP GRAND CHEROKEES (NOT ALL YEAR 2000 MODELS) AND FOUR SPECIFICALLY RELATED, YEAR 2000 COMPLAINTS. TO DESCRIBE THE FAILURE: THE LOCKING MECHANISM SIMPLY FAILS TO ENGAGE AND/OR DISENGAGE AND MAKES A HIGHER PITCHED, LONGER THAN USUAL, WHINING SOUND - AS IF AN ELECTRICAL MOTOR HAS FAILED. THE COST OF EACH REPAIR HAS BEEN EQUAL TO OR EXCEEDED $150.00 PER INCIDENT. THE FOLLOWING LISTED INCIDENT DATE (ONLINE SUBMISSION FIELD REQUIRED) REFERS ONLY TO THE LATEST/MOST CURRENT DATE OF REPAIR. ALL SERVICES FOR SUCH REPAIRS - EACH INCIDENT - WERE OBTAINED AT CAPITOL GRAGE, A JEEP/CHRYSLER DEALER, IN WILLIMANTIC, CONNECICUT. THE VEHICLE WAS ORIGINALLY PURCHASED AT A NOW DEFUNCT, JEEP DEALERSHIP IN MANSFIELD, CONNECTICUT, NAMED CHAMPAGNE JEEP/CHEVEROLET.
CONSUMER STATED THE VEHICLE FELT SLUGGISH WHEN FIRST STARTING IN THE MORNING, THE DEALER REMOVED THE TRANSMISSION PAN AND FOUND EXCESSIVE BRASS AND METAL INSIDE THE PAN, THE DEALER DISSASSEMBLED THE TRANSMISSION, AND PUMP BUSHINGS THAT WERE STUCK ON THE TORQUE CONVERTER, ALSO THE REAR CLUTCH WAS BURNT.*JB
TAIL LIGHTS OUT, ALARM SYSTEM WILL GO OFF BY ITSELF, WINDOWS MALFUNCTIONIN, AND WHILE DRIVING YOU CAN HEARTHE LOCKS, LOCKING AND UNLOCKING.
WHILE TRAVELING ABOUT 65MPH ON THE HIGHWAY WITHOUT PRIOR WARNING . THE TRANSMISSION FROZE UP AND THE VEHICLE SHUT DOWN PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH A VIBRATION ON THE STEERING WHEEL. ALSO STATED THAT WHILE DRIVING THE VEHICLE EVERY TIME HE STEPS ON THE BRAKE PEDAL THE STEERING WHEEL WILL VIBRATE. DEALER WAS CONTACTED AND STATED THAT THE ROTORS WERE BAD.
I HAVE TALKED WITH SEVERAL PEOPLE WHO HAVE HAD THE SAME PROBLEM. THEY HAVE HAD TO GET THE FRONT ROTORS GROUND BECAUSE THE ROTORS CAUSE A TERRIBLE VIBRATION WHEN WE PUSH DOWN ON THE BRAKES. DT
ROTORS HAVE REQUIRED TURNING 4 TIMES WITHIN 30,000 MILES. DT
I HAVE JUST HAD MY FRONT ROTORS REPLACED TWICE.NOW I WAS NOTIFIED BY THE DEALERSHIP THAT IN ORDER TO RESOLVE A "KNOCKING" NOISE IN THE REAR WHEN BRAKING. I WOULD HAVE TO HAVE MY REAR ROTORS AND REAR AXLES REPLACE. ALSO IT SEEMS AS IF I AM HAVING A FRONT END ALIGNMENT PERFORMED AT LEAST EVERY 3 MONTHS. I AM VERY CONCERNED, BECAUSE THIS 2000 CHEROKEE SPORT IS MY ONLY MODE OF TRANSPORTATION. I AM THE MOTHER OF TWO YOUNG SONS, SO THIS VEHICLE IS CONSTANTLY ON THE GO. I CAN NOT AFFORD ANY MISHAPS ESPECIALLY WHEN MY CHILDREN'S LIVES ARE CONCERNED. PLEASE CONTACT ME @ TACA73@MSN.COM. DT
CONSUMER STATE WHILE DEPRESSING THE BRAKE PEDAL AT HIGH SPEED STEERING WHEEL WOULD SLIP OUT OF CONSUMER HAND AND THE BRAKE PEDAL VIBRATE. VEHICLE WAS SERVICE BY DEALER TECHNICIAN NOTICE PROBLEM WITH BRAKE SYSTEM. PLEASE PROVIDE FURTHER INFORMATION. TS
NO PARTS AVAILABLE: RECALL NUMBER B06 TO INSTALL A DEBRIS SHIELD ON THE INTAKE MANIFOLD. EXUM NISSAN JEEP,KIA, 1800 WEST SECOND STREET ROSWELL NM 88201 THE SERVICE MANAGER MARILYN 505 622 1800. DEALER IS AWARE OF THE PROBLEM. MR
SOMETIMES THE BRAKES IN MY VEHICLE DOES NOT RESPOND WHEN THE PEDAL IS DEPRESSED. *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769322
THE CONSUMER IS EXPERIENCED A RECURRING PROBLEM WITH THE BRAKES. THE PROBLEMS ARE AS FOLLOWED: SHIMMYING, SQUEAKING/SQUEALING IN THE BRAKE SYSTEM, SHIMMY/SHAKE IN THE STEERING WHEEL, AND WARPED ROTORS. THE VEHICLE IS WAS STILL UNDER WARRANTY, BUT THE CONSUMER WAS TOLD THAT THERE WAS NO WAY POSSIBLE THAT THIS PROBLEM COULD BE COVERED BY WARRANTY, AND LEARNED FROM THE DEALER THAT THEY ARE AWARE OF THE PROBLEM, WHICH IS A CALIPER PROBLEM. (WHICH INDICATES THAT THE PROBLEM WILL OCCUR AGAIN) THE ROTORS WERE REFACED AND RESURFACED, AND THE PADS WERE RESURFACED. REFER TO ODI#768226 *SCC
CONSUMER STATED THAT THE DRIVER SEAT BECAME LOOSE WHICH IT WILL ALLOWED IT TO ROCK BACK AND FORWARD. DEALER WAS CONTACTED AND STATED THAT THE FRAME ON THE SEAT HAD BROKEN AND IT WAS REPLACED . TS
ROTORS HAVE BEEN RESURFACED TWICE AT MY EXPENSE. THEY ARE WARPED AGAIN. DT
CONSUMER PUT THE VEHICLE IN PARK, SET THE EMERGENCY BRAKE AND KEPT THE ENGINE RUNNING WHILE GETTING THE MAIL. CONSUMER RETURNED WITH FOOT ON THE BRAKE PEDAL, RELEASED THE PARKING BRAKE, PUT THE VEHICLE IN REVERSE GEAR. WIHTOUT TOUCHING THE ACCELERATOR, THE VEHICLE MOVED BACKWARDS TWO CAR LENGTHS. SUDDENLY WITH OUT CONSUMERS ASSISTANCE, THE VEHICLE REVVED AND ACCELERATED WITH FULL POWER. CONSUMER HAD HIS FOOT PRESSED HARD ON THE BRAKE PEDAL, BUT THE VEHICLE KEPT MOVING. THIS PROBLEM IS INTERMITTENT. *JG
CONSUMER STATES VEHICLE DOOR IS STUCK IN THE LOCK POSITION. CONSUMER STATES THAT PASSENGER DOOR WILL NOT UNLOCK, WITH OR WITHOUT KEY. TS
NO FAILURE YET SEVERE RUSTING OF BRAKE LINE GOING TO THE REAR AXLE. THE RUST IS AT THE MOUNTING CLIPS IS THERE ANY ON GOING INVESTIGATION ON THIS ISSUE? HAVE PHOTOS AVAILABLE. DT
REAR DIFFERENTIAL: COMPLETE LOCKUP AT 55 MPH !!! AS I TRAVELED DOWN A COUNTY HWY TO JUST OUTSIDE OF TOWN AFTER WORK. ALMOST KILLED 2 PEDESTRIANS AS THE BACK END SKIDDED 100 FT IN COMPLETE LOCKUP, DEALER REPLACING THE REAR AXLE AND LOOKING AT THE FRONT DIFFERENTIAL SINCE IT SEEMS TO HAVE PROBLEMS CAUSED BY THIS SUDDEN FAILURE OF THE BACK. BRAKES: I HAVE HAD ROTORS TURNED 3 TIMES (TWICE BY DEALER UNDER WARRANTY AND ONCE BY INDEPENDENT SHOP) AND SINCE PURCHASED COMPLETE NEW ROTORS AND PADS ON ALL 4 TIRES WORK BY MIDAS DUE TO SEVERE PULSATION WHEN BRAKING. I HAVE NOTICED LOTS OF COMPLAINTS FOR EXACTLY THE SAME THING ON INTERNET. JAY LASZEWSKI DT
CONSUMER STATES THE REAR DIFERENTIAL, REAR AXLE AND INNER SHAFT HAS TO BE REPLACED. DALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
CONSUMER STATES THAT HAS AN OVER RING GASKET AND IT DOES NOT GIVE THE VEHICLE ENOUGH POWER TO START. DEALER WAS CONTACTED. MR
CONSUMER STATES THAT THE FRONT DRIVERS SIDE DOOR AND REAR LOCKING DEVICES ARE JAMMING. CONSUMER STATES ONCE WAS TRAPPED IN VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
FOR THE PAST MONTH, I WAS UNABLE TO GET MY HOOD TO OPEN TO GET AN OIL CHANGE. I DECIDED TO TAKE MY CAR TO VAVOLINE TO SEE IF THE MECHANICS THERE COULD OPEN THE HOOD. THEY WERE ALSO UNABLE TO OPEN THE HOOD. THEY TOLD ME I WOULD HAVE TO TAKE IT TO A BODY SHOP, OR THE DEALERSHIP. LATER THAT EVENING WHILE DRIVING DOWN THE EXPRESSWAY AT 70 MPH, MY HOOD FLEW OPEN. I WAS UNABLE TO SEE IN FRONT OF ME. NO ONE WAS INJURED AND I WAS ABLE TO SAFELY GET MY CAR TO THE SIDE OF THE ROAD. VERY DISTURBED BY THIS INCIDENT, I RESEARCHED AND DISCOVERED THAT DODGE RAMS HAD A RECALL FOR CORROSION OF THE RETURN SPRING ON THE HOOD SECONDARY LATCH THAT COULD CAUSE THE MECHANISM TO BIND IN THE RELEASE POSITION AND THE HOOD COULD OPEN UNEXPECTEDLY. I HAVE ALSO CONTACTED DAIMLER CHRYLSER REGARDING THE INCIDENT. DT
CONSUMER STATED THE THE VEHICLE WAS IN PARK WITH THE EMERGENCY BRAKE ENGAGED AND ENGINE RUNNING. THE CONSUMER EXITED THE VEHICLE THEN IT BEGAN TO ROLL BACKWARDS AND HIT A BRICK WALL. UPON INSPECTION THE CONSUMER NOTICED THAT THE GEAR LEVER HAD SHIFTED FROM PARK TO REVERSE. THE CONSUMER CONTACTED THE DEALER ABOUT GEAR SHIFT PROBLEM PRIOR TO THIS ACCIDENT. *TS *NLM
RECURRING WARPING OF BRAKE ROTORS UNDER NORMAL USE CAUSING EXCESSIVE VIBRATION IN STEERING UNDER BRAKING AT ALL SPEEDS. ROTORS HAVE BEEN RESURFACED TWICE (AT 7986 AND 29489 MILES), ROTORS REPLACED (AT 45176 MILES), PROBLEM STILL RECURRING. DEALER INDICATES CALIPER PROBLEM THAT CHRYSLER IS AWARE OF AND DEVELOPING FIX, BUT NO NOTIFICATION OR FOLLOW UP FROM DEALER. MR
TRANSFER CASE BAD ON DELIVERY. SNAP RING NOT INSTALLED UNIT REPLACED. BRAKE ROTORS WARP EVERY 20K MILES. REPLACED WITH AFTERMARKET AT 40K.. STEERING COLUMN CLUNK AND FEELS LOOSE. DEALER REPLACED WITH NEW, SAME PROBLEM EXISTS. EXCESSIVE CLUNKING AND LOOSENESS IN DRIVELINE. LOUD CLUNK PARK TO REVERSE DEALER SAYS NORMAL BUT LOTS OF COMPLAINTS. MR
WHEN THE AUTOMATIC SEAT BELT RETRACTED BACK INTO POSITION, IT WAS DIFFICULT FOR THE CONSUMER TO ENTER THE VEHICLE AS WELL AS EXIT. TS *TT *JB
THESE VEHICLES DEFINITELY HAVE A PROBLEM WITH FRONT END VIBRATION AND ROTORS. 5401 MILES I NEED NEW ROTORS, AT 23,000 MILES NEW BRAKES AND RESURFACING ROTORS AND REPLACING BEARINGS. DEALER NOW SAYS IT IS NORMAL WEAR. I DON'T DRIVE THE VEHICLE THAT FAR MAYBE 20 MILES A DAY IF I'M LUCKY. NOW THIS IS GOING TO BE AN ONGOING PROBLEM WITH THIS VEHICLE AND WOULD LIKE TO HAVE SOMETHING DONE ABOUT IT. VEHICLE ALSO MAKING NOISES DEALER CANNOT HEAR OR DUPLICATE. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768034
MY VEHICLE HYDROPLANED AND DURING THE ACCIDENT, THE DRIVER'S SEAT BROKE OFF OF THE TRACKS AND I SUSTAINED A LACERATION TO THE BOTTOM OF MY RIGHT FOOT. I CONTACTED CHRYSLER ABOUT 2 WEEKS AFTER THE ACCIDENT TO REPORT WHAT HAPPENED. I WAS THEN CONTACTED BY AN INSPECTOR FROM CHRYSLER AND AFTER THAT I ONLY KNOW THAT THE FILE HAS BEEN SENT TO A LAW FIRM IN WASHINGTON D.C. APPARENTLY THE COMPANY THOUGHT I WAS MAKING A CLAIM AGAINST THEM, WHICH WAS NEVER MY INTENT. I WOULD JUST LIKE TO KNOW THE RESULTS OF THE INSPECTION. I SAW A LOCAL LAWYER YESTERDAY 9/30/02 AND HE FEELS THAT I WILL NEVER BE ABLE TO OBTAIN THE INSPECTION RESULTS BECAUSE CHRYSLER WOULD BE DOING AN INJUSTICE TO THEMSELVES. COULD YOU PLEASE ASSIST ME WITH THIS MATTER OR GIVE ME ANOTHER CONTACT WHO COULD DO SO. THANK YOU FOR YOUR TIME, SUSAN HOAGLAND MR
THE FRONT END OF THE VEHICLE SHAKES VIOLENTLY AT SPEEDS ABOVE 40 MPH WHEN BRAKES ARE APPLIED. NLM
THE VEHICLE WAS PARK BUT RUNNNING, WITHOUT PRIOR WARNING THE VEHICLE JUMPED OUT OF GEAR AND WENT INTO THE RIVER. THE DEALERSHIP IS AWARE OF THE PROBLEM. NLM
VEHICLE WENT INTO FULL THROTTLE REVERSE AS IT WAS SHIFTED OUT OF "PARK". VEHICLE IS EQUIPPED WITH A BRAKE INTERLOCK THAT PREVENTS SHIFTING OUT OF PARK WITHOUT BRAKE BEING APPLIED. VEHICLE LEFT RUBBER MARKS FROM ALL FOUR WHEELS FOR SEVERAL FEET BEFORE I WAS ABLE TO BEING IT UNDER CONTROL. APPLICATION OF BOTH FEET TO BRAKE PEDAL DIDN'T STOP THE ACCELERATION AND PROBLEM VANISHED AS QUICKLY AS IT APPEARED. ALL INDICATIONS NOMINAL AFTER THE EVENT, BUT AM NOW VERY CONCERNED OF PERSONAL LIABILITY IN THE EVENT OF AN INJURY. THIS IS A VERY DANGEROUS SITUATION AND I CAN SAY WITH ABSOLUTE CERTAINTY THAT THE ACCELERATOR WAS NOT TOUCHED. ONE OTHER DETAIL I MIGHT MENTION IS THAT AS I WAS ENGAGING THE BRAKE PEDAL TO SHIFT INTO REVERSE, SOMETHING REGISTERED THAT THE PEDAL "FELT FUNNY". I'VE ATTEMPTED TO RECREATE THE PROBLEM... USING THE BRAKE WITH THE ENGINE OFF TO REMOVE ANY VACUUM ASSIST, THEN STARTING... NORMAL SHIFTS FROM PARK TO REVERSE... NOTHING. MY PROFESSION AND TRAINING ALLOWS ME TO BE SOMEWHAT OBJECTIVE IN THIS MATTER. I HAVE TO ASSUME THAT SOMEHOW THE PEDAL "FEELING" FOR THE BRAKES AND THE INSTANT THROTTLE INCREASE ARE RELATED. SINCE THERE IS NO MECHANICAL CONNECTION, IT WOULD LEAD ME DOWN THE PATH OF AN ELECTRONICS MALFUNCTION. I WILL INFORM CHRYSLER AND THE DEALER AS SOON AS BUSINESS HOURS START ON MONDAY, BUT I WRITE THIS IN CASE I AM THE "VICTIM" OF A SIMILAR EVENT BEFORE THE VEHICLE IS REPAIRED.*AK
WHEN BRAKES WERE APPLIED TO SLOW DOWN/STOP VEHICLE SUDDENLY JERKED FORWARD. THIS PROBLEM WOULD SOMETIMES HAPPEN WHEN BACKING UP. OWNER HAS TAKEN VEHICLE TO DEALERSHIP, BUT PROBLEM HAS NOT BEEN RESOLVED. PLEASE DESCRIBE DETAILS. *AK
REAR BRAKE CYLINDERS ARE LEAKING,RESULTING IN EXTENDED STOPPING DISTANCE WHILE DRIVING.*AK
LOCKING MECHANISM IS WEARING INTERNALLY. LOCKS WILL ENGAGE INTERMITTENTLY. DEALERSHIP IS AWARE OF T PROBLEM.*AK
CONSUMER STATES WHILE DRIVING AT ANY SPEED, IF VEHICLE HITS THE SLIGTEST BUMP IN THE ROAD , A MASSIVE VIBRATION IS FELT IN THE FRONT END, ENOUGH TO LOSE CONTROL OF VEHICLE,VIBRATION IS WORST AT SPEEDS ABOVE 55MPH.CONTACTED DEALER CANNOT FIX PROBLEM. NLM
VENTILATION SYSTEM STOPPED WORKING. I WAS TOLD RESISTOR OVERHEATS CAUSING HARNESS AND MOTOR TO MELT. REPAIR IS $500.00+ SERVICE TECHNICIAN SAID IT "HAPPENS ALOT". SEEMS TO ME RESISTOR NEEDS TO BE UPGRADED.*AK
BRAKE LINE RUSTED THRU,RESULTING IN COMPLETE LOSS OF BRAKES. LINE IS RUSTED WHEREVER A CLIP HOLDS IT TO THE CHASSIS. OTHER SPOTS READY TO RUST THROUGH. MFG. REFUSES TO PAY FOR REPAIR OR CONSIDER THE CATASTROPHIC SAFETY ISSUE THIS INVOLVES. CLAIM IT IS DUE TO ELEMENTS.....WHOLE LINE IS NOT RUSTED THROUGH, ONLY WHERE CLIP HOLDS IT. CAR WAS DRIVEN NORMALLY, UNDER SAME CONDITIONS OTHERS FACE, THIS COULD BE A CATASTROPHIC FAILURE CAUSING DEATH. CERTAINLY YOUR BRAKE LINE SHOULD NOT FAIL AFTER 2.5 YEARS WITH NORMAL USE. IF THE ELEMENTS CAUSED IT, ARE THE CARS NOT SUPPOSED TO BE DRIVEN OUTSIDE. COULD BE A REACTION BETWEEN THE CLIP AND THE LINE CAUSED BY SALT, BUT THERE ARE A LOT OF PEOPLE DRIVING THROUGH SALT IN THE WINTER. THEY MAY DIE.*AK
VEHICLE WAS ONLY DRIVEN ABOUT 5 MILES AND PARKED WHEN A NEIGHBOR NOTICED FIRE. CONSUMER STATED FIRE WAS UNDER THE HOOD OF VEHICLE. *AK
WHILE TRAVELING NOTICED A FUEL SMELL. CONSUMER PULLED VEHICLE OVER AND LOOKED UNDER HOOD, AND NOTICE ENGINE WAS ON FIRE. FIRE DEPARTMENT WAS CALLED, AND PUT FIRE OUT. PLEASE PROVIDE FURTHER INFORMATION.*AK
THIS VEHICLE HAS BEEN TO THE DEALER 3 TIMES FOR FUEL LEAKING FROM THE TOP OF THE TANK AFTER FILLING IT UP AT THE GAS STATION. FUEL PUMP WAS REPLACED AS WELL AS TANK. CONDITION GOES AWAY AND THEN RETURNS AGAIN 9-12 MONTHS AFTER REPAIR. OBDVIOUSLY PARTS ARE FAILING FOR THE SAME REASON. CAR WILL LOSE APPROX.3 GALLONS AFTER LEAVING GAS STATION DRIVING DOWN THE ROAD. SOMEONE IS GOING TO END UP DEAD IF THEY DONT CORRECT THIS. VEHICLE IS OUT OF WARRANTY, BUT PROBLEM IS RELATED TO THE SAME RECALL. I CANT AFFORD THE PARTS AND LABOR TO REPAIR IT, LEAVING ME NO CHOICE BUT TO DRIVE IT.
ROTORS FAIL WITHOUT WARNING, HAVE BEEN REPLACED FOUR TIMES SINCE PURCHASE OF VEHICLE
WHILE DRIVING ANDWHEN BRAKES ARE APPLIED FRONT OF VEHICLE VIBRATES.CONTACTED DEALER.THIS WAS A RESULT OF ROTORS OVERHEATING.*AK
WHILE DRIVING VEHICLE WILL JUST STALL OUT WITHOUT ANY WARNING.CONTACTED DEALER. THIS IS A RESULT OF THE FUEL PUMP BEING DEFECTIVE.*AK
INADVERTENT ROLL AWAY IN REVERSE IN PARK. *AK
FRONT WHEELS SHAKE WHEN BRAKES APPLIED AT SPEEDS OVER 50 MPH. DEALER DESCRIBED CAUSE AS WARPED ROTORS. THE FRONT ROTORS WERE REPLACED AT APPROX. 12000 MILES, 24000 MILES AND AGAIN AT APPROX. 36000 MILES. DEALER STATES THAT THIS HAS BEEN A PROBLEM IN OTHER LIKE VEHICLES. ALL REPAIRS WERE COVERED UNDER WARRANTY SO FAR.*AK
AT ABOUT 8,000 MILES WHILE DRIVING DOWN FROM BIG BEAR LAKE, THE CAR EXPERIENCED SEVER FRONT END VIBRATION DURING BRAKING HE CAR WAS RETURNED TO TUTTLE-CLICK WHERE THEY DETERMINED THE ROTORS WERE WARPED. THE ROTORS WERE TURNED UNDER WARRANTY. ABOUT 11 MONTHS LATER WHILE RETURNING FROM MY NEXT TRIP TO BIG BEAR THE PROBLEM RECURRED AT 13,000 MILES. THE CAR WAS RETURNED TO TUTTLE- CLICK AND THE PROBLEM WAS IDENTIFIED AS WARPED ROTORS. THIS TIME THEY REFUSED TO TURN THE ROTORS EVEN THOUGH THE 3 YEAR / 30,000 MILE WARRANTY WAS IN EFFECT. THIS IS A SAFETY RELATED DESIGN DEFECT AND SHOULD BE CORRECTED. *AK
WHILE DRIVING DOWN THE ROAD AT 40-50 MPH, THE VEHICLE STARTED TO SHIMMY AND SHAKE. WHEN TAKING THE VEHICLE TO DEALER, THE DEALER STATED THAT ALL FOUR ROTORS WHERE WARPED. CONTACTED DEALER. *AK *SCC
WHILE DRIVING APPLIED BRAKES AND THEY DIDN'T HOLD, PEDAL WENT ALL THE WAY TO THE FLOOR, RESULTING IN VEHICLE RUNNING INTO A TREE.*AK
PRIOR TO RECALL NOTICE (02V104000) CONSUMERS VEHICLE EXPERIENCED AN UNDER HOOD FIRE IN WHICH A MOUSE NEST HAD IGNITED, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE RAPIRS AND A FIFTY DOLLAR DEDUCTIBLE THAT WAS PAID TO THE INSURANCE COMPANY.*JB
TOOK TO DEALER, SAID THAT IT WAS NORMAL WEAR AND TEAR FOR A ROTOR TO BE WARPED AT 17,500 MILES.*AK
AFTER MAKING SEVERAL APPOINTMENTS WITH DEALERSHIP TO HAVE RECALL 02V104000 REPAIRS DONE, DEALERSHIP WILL EITHER CANCEL OR SAY PARTS WERE NOT AVAILABLE.*AK
TAIL LIGHTS WENT OUT WHILE DRIVING. WIRES WERE BURNED. . DEALER REPLACED TAIL LIGHT ON REAR/RIGHT SIDE. CURRENTLY, TAIL LIGHT ON LEFT SIDE WENT OUT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
DASHBOARD LIGHTS DO NOT LIGHT UP. CAUSE IS UNKNOWN. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
KEYLESS ENTRY ON DRIVERS SIDE DOES NOT UNLOCK DOOR. CAUSE IS UNKNOWN.*AK CONSUMER IS ALSO EXPERIENCING ELECTRICAL PROBLEMS.*JB *DT
ROUGH VIBRATION AT ALL SPEEDS WHEN BRAKING; ROTORS TURNED; 4000 MILES LATER PROBLEM RETURNED/RECOM. REPLACE ROTORS & PADS; MANU.FACTURER WILL NOT REPAIR AFTER 1ST YEAR. *AK
BOTH FRONT AND REAR SIDE DOORS ARE UNABLE TO OPEN FROM OUTSIDE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
TAILGATE WOULD NOT OPEN FROM OUTSIDE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
BRAKES - ROTORS WARP ABOUT EVERY 9 TO 12,000 MILES. THE ROTORS HAVE BEEN TURNED 3 TIMES AND ARE NOW IN NEED AGAIN. TRANSMISSION - THE OVERDRIVE SLIPS AS IT ENGAGES. TACHOMETER SHOWS THE ENGINE SPEED INCREASING AS THE OD ENGAGES, THAN DROPS AS IT FINALLY FULLY ENGAGES.
WHILE DRIVING AT ANY SPEED VEHICLE WILL SHUT OFF. CONTACTED DEALER SEVERAL TIMES, BUT THE DEALER COULD NOT SOLVE PROBLEM.*AK
VEHICLE AND BRAKE PEDAL VIBRATED WHEN BRAKES WERE APPLIED. *AK
CONSUMER STATES THERE IS VIBRATION OF THE STEERING WHEEL WHEN BRAKES ARE APPLIED AT 15 - 50 MPH. AS SPEED IS INCREASED, VIBRATION IS VIOLENT AND STEERING UNCONTROLLABLE. VEHICLE TAKEN TO AUTHORIZED DEALERSHIP, HOWEVER, HAD SCHEDULING PROBLEMS. LOCAL LUBE SERVICE INSPECTED FRONT BRAKES AND DETERMINED AN UNEVEN WEAR OF THE ROTORS CASUED THE VIBRATION. THERE IS A SERVICE BULLETIN RELATING TO THIS FAILURE, HOWEVER, MANUFACTURER DENIES CLAIM, STATING THAT REPAIRS WERE NOT MADE AT AUTHORIZED DEALERSHIP. *TT
ROTORS WARPED AT 27,000 - DEALERSHIP ADMITTED THIS IS A SERIOUS PROBLEM . VEHICLE SHUDDRERS UNCONTROLLABLY WHEN BRAKING HARD. IF THE DRIVER RARELY BRAKES HARD, HE MAY NOT REALIZE THE EXTENT OF THE PROBLEM UNTIL HE FORCEFULLY APPLIES THE BRAKES. AT THAT POINT, IT IS VERY EASY TO GET INTO AN ACCIDENT. , . THERE ARE HUNDREDS OF POSTINGS WITH THIS PROBLEM - CHRYSLER NEEDS TO DO SOMETHING TO MAKE JEEP RECALL AND FIX THE PROBLEMS BEFORE SOMEONE IS KILLED. THIS IS A CAR THAT FAMILIES BUY BECAUSE IT HAS A GOOD "SAFETY RECORD, BUT IT HAS A SERIOUS DEFECT.PAC. *AK
CONSUMER STATES THAT INTERMITTENTLY WHEN DRIVING THE VEHICLE WILL STALL OUT AND DIE WITHOUT WARNING.THE DEALER HAS BEEN NOTIFIED.*JB DEALER REPLACED IGNITION COIL AND REPAIRED DISTRIBUTOR SHAFT. THERE IS A LOUD NOISE WHEN APPLYING BRAKES, DEALER COULD NOT FIND PROBLEM. WHEN FIRST STARTING VEHICLE, IT TAKES A COUPLE OF TIMES TO START. *SLC
THERE IS VIBRATION IN STEERING WHEEL WHEN APPLYING BRAKE, DEALER TURNED BOTH FRONT ROTORS TWICE, THEN REPLACED ROTORS TWICE. FIRST TURNED AT 19000 MILES.*JB
WHILE MAKING A TURN AT 5 MPH VEHICLE LOST ALL STEERING. VEHICLE WAS TOWED TO DEALER , BOLTS ON SPACER BY GEARBOX BROKE.*AK
DEALER FAILS / RESISTS FIX SAFETY PROBS DUE TO WARRANTY WORK: WHEELS SHIMMY, BRAKES PULSATE,= DANGEROUS HANDLING, UNRELIABLE SPEEDO. *AK
REPAIRS ON BRAKES 4TIMES, DRIVETRAIN 4 TIMES, MANY OTHER ITEMS.*AK
WHEN BRAKES ARE APPLIED STEERING WHEEL AND FRONT END VIBRATE. DEALER CONTACTED.*AK
2000 JEEP CHEROKEE: THIS VEHICLE HAS HAD ONGOING FRONT END VIBRATIONS/WOOBLING SINCE 3000 MILES. HAS BEEN IN FOR SERVICE SEVERAL TIMES HOWEVER PROBLEM HAS NEVER BEEN RESOLVED! STABLIZER BAR HAS BEEN REPLACED, TIRES HAVE BEEN ROTATED, NEW TIRES HAVE BEEN PUT ON FROM NEW JEEP ON LOT AND SAME PROBLEM EXISTED AS WITH OLD TIRES. I WOULD LIKE TO KNOW WHY CHYRSLER SEEMS TO BE IGNORING THIS PROBLEM? THERE ARE SEVERAL COMPLAINTS SIMILAR TO THIS SO THEY MUST BE FULLY AWARE OF THIS EXISTING PROBLEM. I CAN NOT DRIVE THE POSTED DOT SPEED LIMIT OF 55 MPH AS THE JEEP IS NOT SAFE TO DRIVE AT THAT SPEED! I WOULD LIKE THIS PROBLEM RESOLVED BEFORE MY WARRANTY EXPIRES AT 36,000 MILES, AS I DO NOT WISH TO PAY FOR SOMETHING THAT CHRYLSER SHOULD BE HELD ACCOUNTABLE FOR! I REQUEST THAT NHTSA INVESTIGATES THIS PROBLEM AS THIS IS A MANUFACTURER DEFECT!*AK
LEASED VEHICLE ON 7/10/02. BRAKES BEGAN TO PULSE AND PULL TO RIGHT ON APPLICATION AT ABOUT 6000 MILES. DEALER MACHINED FRONT ROTORS AND REPLACED PADS UNDER WARRANTY AT 7897 MILES. SAME SITUATION AT 20000 MILES. DEALER TURNED FRONT ROTORS AT 24767 MILES AND CALLED IT "COURTESY". SAID WARRANTY ON BRAKES, ROTORS ONLY 12000MI. SERVICE MANAGER ADVISED THIS IS COMMON PROBLEM ON 99-00 JEEPS AND HE SPENDS MUCH TIME TURNING ROTORS ON JEEP VEHICLES. EVEN HAD TO BUY SPECIAL MACHINE TO TURN ROTORS IN PLACE ON VEHICLE. SAYS SOME GET SO BAD THEY CAN'T BE CONTROLLED ON BRAKE APPLICATION. HE SAYS PROBLEM IS BAD ROTORS FROM SUPPLIER TO DAIMLER-CHRYSLER. NOW AT 33000 MILES, THIS VEHICLE AGAIN HAS FAILED BRAKE ROTORS AND IS RAPIDLY BECOMING UNSAFE FOR MY FAMILY'S TRANSPORTATION. JUDGING FROM THE NUMBER OF COMPLAINTS ON YOUR WEBSITE AND ON THE NUMBER OF WEBSITES DEVOTED TO THIS DEFECT, I WOULD THINK YOU HAVE ENOUGH INFORMATION TO FORCE A RECALL. OR ARE INJURIES NECESSARY TO INITIATE ACTION? I EXPECT YOUR AGENCY TO GET AND KEEP THIS TYPE OF JUNK OFF THE ROAD. IT MIGHT BE ACCEPTABLE FOR DAIMLER IN GERMANY BUT NOT HERE!*AK
CONSUMER STATED THERE WAS NO INDICATION OF TRANSMISSION FLUID SHOWING ON THE DIPSTICK, THE VEHICLE WOULD DOWNSHIFT FROM DRIVE TO A LOWER GEAR, AFTER 4 VISITS TO THE DEALER IT WAS DISCOVERED THAT THE TRANSMISSION VENT TUBE WAS MISSING, WHICH THE FACTORY FAILED TO INSTALL.*JB
CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED ON SEVERAL DIFFERENT OCCASSIONS, WHICH ALSO CAUSED THE HEATER TO BECOME INOPERATIVE, THE 02 SENSOR WAS REPLACED WHICH DID NOT REMEDY THE PROBLEM FOR THE LIGHT ILLUMINATING, VEHICLE WAS RUNNING ROUGH AND HESITATING, IN WHICH THE DEALER REPLACED THE SENSOR CRANKSHAFT POSITION SENSOR AND CAMSHAFT SENSOR.*JB
CONSUMER STATED THE PARKING LIGHTS ON THE RIGHT SIDE WERE NOT WORKING, THE DEALER FOUND A WIRE LOOSE FOR THE RIGHT SIDE PARKING LIGHT GOING INTO THE JUNCTION BLOCK.*JB
CONSUMER STATES WHILE DRIVING AT HIGHWAY SPEED, THE VEHICLE BECAME EXTREMELY DANGEROUS WHEN BRAKING, AND THE VEHICLE BEGAN SHAKING VIOLENTLY, THE ROTORS HAVE BEEN REPLACED 4 TIMES DUE TO WARPAGE AND THE BRAKE PADS HAVE BEEN REPLACED ONCE.*JB
CONSUMER STATES THE WIPER BLADES WERE REPLACED.*JB
CONSUMER STATED THE CHECK ENGINE LIGHT WAS ON, THE DEALER DETERMINED THAT THE TRANSMISSION WAS SLIPPING.*JB
CONSUMER STATES THE FRONT AND BACK BRAKES WEAR EXCESSIVELY, WITHOUT EXCESSIVE USE. DEALER CONTACTED.*JB CONSUMER ADDS BRAKES HAD TO BE CHANGED THREE TIMES WITHIN THE LAST THREE YEARS. OWNER OF DEALERSHIP IS NOT WILLING TO DO ANYTHING. *TT
THERE IS VIBRATION WHEN BRAKING. DEALER TURNED, THEN GROUNDED FRONT ROTORS AT 10000 MILES. THERE WAS VIBRATION WHEN BRAKING AGAIN.*AK
ROTORS WARPED EXCESSIVELY EVERY 17,000 MILES. ALSO, EXTENDED STOPPING STOPPING DISTANCE. CONSUMER SMELLED BRAKE FLUID WHEN BRAKES WERE APPLIED ,AND THE FRONT END SHOOK. PROBLEM HAS EXISTED SINCE DECEMBER 2000, AND PROGRESSING. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION. *AK
BRAKE ROTORS WARPED AND WERE REPLACED AT 22,000 MILES AND WARPING HAS REOCCURRED. FRONT END SHAKES WHEN BRAKES ARE APPLIED, AND THERE WAS EXTENDED STOPPPING DISTANCE. DEALER WAS NOTIFIED. *AK *YH
WHILE DRIVING AT HIGH WAY SPEED APPLIED BRAKES AND WITHOUT WARNING VEHICLE WILL VIBRATE VIOLENTLY. DEALER HAD BEEN NOTIFIED, AND MECHANIC REPLACED BRAKE ROTORS 3 DIFFERENT TIMES.*AK
FRONT BRAKE ROTOR WARPING AT 8,000 MILES. FRONT RIGHT TIRE WEAR, FRONT TIRES OUT OF BALANCE...VEHICLE NOW HAS 14000 MILES AND IS PULSING AND VIBRATING AGAIN.....I AM IN THE PROCESS OF CONTACTING AN ATTORNEY....THIS IS NOT WHAT I TOUGHT I BOUGHT AND I AM NOT GOING TO CHANGE ROTORS EVERY 5-15 THOUSAND MILES FOR THE LIFE OF THE VEHICLE. *AK
AFTER TURNING INTO DRIVEWAY, STOPPED ABOUT 3 FEET FROM STREET, PLACED THE GEAR SHIFT IN PARK WITH THE ENGINE RUNNING, OPENED THE DRIVER SIDE DOOR, LEAVING IT OPEN AS I WENT TO THE MAIL BOX TO RETREIVE THE DAY'S MAIL. (THIS HAS BEEN DONE ROUTINELY SINCE PURCHASE OF THE VEHICLE) I RETREIVED THE MAIL, LOOKING AT SEVERAL PIECES AS USUAL AND EVEN DROPPED A FEW PIECES DUE TO THE COLD WEATHER, THEN WALKED AROUND THE REAR OF THE VEHICLE; ALL OF THIS CONSUMED 2 TO 3 MINUTES AND WHILE WALKING PAST THE REAR OF THE VEHICLE I HEARD A SOUND TYPICALLY HEARD IN SHIFTING GEARS. WHEN I REACHED A POSITION AT THE REAR LEFT SIDE DOOR, THE VEHICLE STARTED MOVING BACKWARDS; I TRIED TO GET INTO THE CAR BUT IMMEDIATELY SAW THE DAANGER AND BACKED AWAY. THE VEHICLE ROLLED OUT INTO THE STREET, CROSSSING THE STREET, AND STOPPED UPON HITTING A MAILBOX POSITIONED DIRECTLY ACROSS THE STREET. THIS IS A SLIGHT DOWNWARD SLOPE TO OUR DRIVEWAY CLOSE TO THE STREET WHILE THE MAILBOX IS ON AN UPWARD SLOPE, ABOUT TWO OR THREE FEET ABOVE STREET LEVEL. THE ENTIRE LEFT SIDE OF THE VEHICLE WAS DAMAGED SEVERELY DUE TO ITS COLLISION WITH MAIL BOX. WHEN I GOT BACK INTO THE VEHICLE AFTER THE COLLISION, I SAW THAT THE GEAR SHIFT WAS IN THE REVERSE POSTION. TWO WEEKS EARLIER THE SAME UNEPECTED GEAR SHIFT MOVEMENT FROM PARK TO REVERSE OCCURRED IN MY GARAGE AND THE CAR BEGAN TO MOVE BACKWARD. BEING IN THE VEHICLE I WAS ABLE TO APPLY THE BRAKES AND REPOSITION THE GEAR SHIFT IN THE PARK. I WAS ALARMED BY THE INCIDENT BUT DISMISSED IT AS AN EXCEPTION.*AK
BRAKES BEGAN TO SHAKE VEHICLE'S FRONT END VIOLENTLY WHEN APPLIED AT SPEEDS ABOVE 50 MPH. I ORIGINALLY NOTICED PROBLEM AT ABOUT 15,000 MILES, BUT PROBLEM CONTINUED TO WORSEN. BRAKES HAD TO BE REPLACED AND ROTORS RESURFACED AT 19,000 MILES ON ODOMETER. I HAVE NEVER REPLACED BRAKES ON A CAR AT 19,000 MILES. DEALERSHIP TOLD ME THERE WAS NOTHING THEY COULD DO. AFTER $190.00 DOLLAR REPAIR THE CAR IS BACK ON THE ROAD TILL I GUESS THE NEXT BRAKE REPAIR AT 35,000 MILES. THIS DEFECT IN THE BRAKING SYSTEM NEEDS TO BE ADDRESSED BY DAIMLER/CHRYSLER. SOMEONE WILL LOSE CONTROL OF THE VEHICLE AND DIE. *AK
TRANSMISSION SLIPS INTERMITTENTLY, WON'T SHIFT PROPERLY AND VEHICLE BUCKS. VEHICLE HAS BEEN TAKEN TO DEALER 7 TIMES, CANNOT REMEDY THE PROBLEM. PROBLEM STARTED AT 9000 MILES.*AK
BRAKE ROTORS BECOME SEVERLY WARPED TO THE POINT OF MAJOR SHUTTERING WHEN VEHICLE BRAKES. REPLACED ROTORS AT ABOUT 20,000 MILES. ROTORS ARE WARPED AGAIN AND NEED REPLACEMENT AT 43,000 MILES. *AK
REAR DOOR ON DRIVER SIDE WILL NO LONGER OPEN, EITHER MANUALLY OR WITH REMOTE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
IT'S HARD TO STOP, AND WHEN PRESSING ON BRAKES STEERING WHEEL WILL VIBRATE. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
WHILE PRESSING ON BRAKES, STEERING WHEEL WILL SHAKE, AND COULD CAUSE LOSS IN STEERING. CAUSE UNKNOWN. DEALER NOTIFIED.*AK ALL FOUR BRAKE ROTORS WERE RESURFACED DUE TO WRARPING AT 20868 MI ON 6/10/02. *MJ
RECALL 02-V-104-000/ MANFACTURER'S RECALL 086 REPAIRS WERE DENIED BY DEALER DUE TO NOT HAVING THE TIME, AND NEVER HEARD OF THE PROBLEM. CONSUMER HAD RECALL LETTER TO EXPLAIN THE PROBLEM. SERVICE MANAGER AT THE FRANK PARRA JEEP :800 EASTR AIRPORT FREEWAY; IRVING TX. 75062 PHONE# 972-721-4502.*AK
EXCESSIVE WEAR OF BRAKE ROTORS, CAUSING VEHICLE TO VIBRATE WHEN APPLYING BRAKES. ROTORS WERE REPLACED FOUR TIMES, BUT PROBLEM IS REOCCURRING. FEEL FREE PROVIDE ANY FURTHER INFORMATION. *AKI
HAD TO SERVICE BRAKES FOR THE 3RD TIME AFTER PURCHASING VEHICLE BRAND NEW. DEALER AND MANUFACTURE HAD BEEN NOTIFIED.*AK
WHILE IDLING IN MY MOTHER-IN-LAW'S GARAGE MY JEEP JUMPED INTO DRIVE AND SLAMMED INTO THE GARAGE WALL. I WAS TOLD BY CHRYSLER THAT IT WAS NOT A MECHANICAL ERROR.
WARPED DISC BRAKE ROTORS. *AK
WHILE VEHICLE WAS LEFT IN IDLE AND IN NEUTRAL IT STARTED TO ACCELERATE UP TO 50-60 MPH WHILE CONSUMER HAD FOOT ON BRAKES.*AK VEHICLE CRASHED AND ROLLED OVER, CONSUMER WAS INJURED IN THE ACCIDENT. *SLC
THE ROTORS WARPED SO OFTEN, RESURFACING THE ROTORS EVERY MONTH. HAD REPLACED THE NEW ROTORS 4 TIME SINCE 10/2000. *AK
2000 CHEROKEE SPORT - 20626 MILES. I INITIALLY HAD ISSUES WITH THE STEERING DAMPNER WHICH WAS CAUSING VIBRATION IN THE FRONT END. AFTER THAT WAS FIXED EVERYTHING WAS FINE FOR A FEW MONTHS, THEN THE FRONT END STARTED SHAKING WHEN BRAKING.....WORSE WHEN GOING DOWN HILL. SERVICE SAYS THIS IS NOT NORMAL, BUT IT HAS BEEN SEEN BEFORE. I CALLED CHRYSLER AND SPOKE WITH MATT. EXPLAINED THE SITUATION AND WAS TOLD THERE WAS NOTHING THEY COULD DO SINCE IT WAS BEYOND THE 12/12000 WARRANTY FOR BRAKES. DECIDED TO DO A LITTLE RESEARCH AND FOUND THAT JEEP HAS HAD SERIOUS ISSUES WITH BRAKES ON THE CHEROKEE FOR YEARS NOW. THERE ARE OCCASSIONAL RE-CALLS, BUT NOT ON THE 2000 CHEROKEE! WHY CAN WE NOT GET HELP FROM FROM THE NHTSA IN FORCING CHRSLER TO RECALL THESE DANGEROUS VEHICLES?*AK
ONGOING PROBLEM WITH OUT OF ROUND ROTORS. ROTORS ARE BEING TURNED OR REPLACED EVERY 12,000 TO 15,000 MILES. CONDITION CAUSES VEHICLE TO VIBRATE SEVERELY WHEN APPLYING BRAKES. *AK CONSUMER STATED THAT THE VEHICLE WAS A SAFETY HAZARD AND EVENTUALLY WOULD BE THE CAUSE OF AN ACCIDENT. THE VIBRATION THAT WAS CAUSED BY THE BRAKES WERE BEGINNING TO CAUSE THE FRONT TIRES TO WEAR IRREGULARLY. *YH
CONSUMER STATED THE FRONT AND REAR BRAKE PADS HAVE BEEN REPLACED 6 TIMES AND THE ROTORS HAVE ALSO BEEN TURNED.*JB
FRONT ROTORS HAVE BEEN TURNED AND GROUNDED 3 TIMES DUE TO VIBRATION IN STEERING WHEEL WHEN BRAKING. VEHICLE SHAKES WHEN BRAKING. DEALER DETERMINED ROTORS NEEDED TO BE REPLACED AT THIS TIME.*AK CONSUMER STATED THAT THE FRONT AND REAR BRAKE ROTORS HAVE REPLACED TWICE AND TURNED ONCE. *YH
AT 24,000 MILES STEERING WHEEL SHAKES ON BRAKING. DEALERSHIP SERVICE STATION STATES THAT FORNT AND REAR ROTORS ARE WARPED. REAR ROTORS NEEDED TO BE RESURFACED (FOR THE SECOND TIME; THEY WERE RESURFACED AT 9,000 MILES THE FIRST TIME). THE FRONT CALIPERS AND ROTORS NEEDED TO BE REPLACED (AT 9,000 MILES FRONT ROTORS WERE RESURFACED TOO). NOT UNDER WARRANTY. NEEDED TO PAY $600.00 AFTER 15% BRAKE SERVICE COUPON (FIGURE THIS!). IN MY OPINION, THESE ROTORS ARE A TOTAL DESIGN FLAW AND NEED TO BE COVERED UNDER WARRANTY DURING THE TIME OF FACTORY WARRANTY. SERVICE TOLD ME THE REPLACEMENT ROTORS ARE REINFORCED (FIGURE THIS ONE TOO) WHICH TRANSLATES TO ME THAT CHRYSLER IS FULLY AWARE OF THEIR BAD ROTORS IN JEEP GRAN CHEROKEE (LIMITED) VEHICLES. SHAME ON THEM LETTING THEIR LOYAL CUSTOMERS PAY FOR SOMETHING TOTALLY UNNECESSARY. THIS DEFINITELY CRIES FOR A REAL BAD CUSTOMER SATISFACTION.*AK
WHEN BRAKING AT HIGHWAY SPEED VEHICLE SHIMMIES AND THE STEERING WHEEL VIBRATES. DEALER REPLACED BOTH FRONT ROTORS 3 TIMES WITH IN 2 YEARS. FIRST TIME AT 12000 MILES. ROTORS NEED TO BE REPLACED AGAIN.*AK
THE NHTSB SHOULD MAKE DAIMLER/CHRYSLER FIX JEEP GRAND CHEROKEE BRAKE ROTOR PROBLEMS AT NO COST TO THE OWNER. OUR JGC HAD ALL FOUR BRAKE ROTORS REPLACED AT 14000 MI. BECAUSE OF STRONG VIBRATION WHEN THE BRAKES WERE APPLIED. THE VIBRATION AT HIGHWAY SPEED WAS BAD ENOUGH TO MAKE THE VEHICLE DIFFICULT TO KEEP IN CONTROL. THAT TIME, D/C WOULD NOT COVER THE PROBLEM BECAUSE THE WARRANTY PERIOD FOR BRAKES ENDED AT 12000 MI. THE DEALER REPLACED THEM AT THEIR EXPENSE. ALL FOUR BRAKE ROTORS MUST BE REPLACED AGAIN AT 27000 MI. BECAUSE OF THE SAME VIBRATION PROBLEM. NEITHER D/C NOR THE DEALER WILL COVER THE COSTS THIS TIME, ALTHOUGH THEY BOTH ADMIT THERE IS A CHRONIC RECURRING PROBLEM WITH THESE BRAKE ROTORS DUE TO FLAWED ENGINEERING.*AK
REMOTE CONTROL WILL NOT OPEN OR LOCK THE DOORS. MANUFACTURER WAS CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
OUR GRAND CHEROKEE DEVELOPED A SEVERELY PULSATING BRAKE PEDAL AT 7,000 MILES OF NON OFF ROAD USE, CITY DRIVING, THE SELLING DEALER REPLACED THE FRONT ROTORS. THIS OCCURRED AGAIN ABOUT 15,000 MILES LATER, AGAIN WITH VERY GENTLE VEHICLE USAGE. THE MANUFACTURER CLAIMS THE VEHICLE IS OUTSIDE OF WARRANTY PERIOD AT 2 YEARS, AND BRAKES ARE NOT WARRANTIED. WE MAINTAIN THERE IS A DESIGN DEFFECT IN THIS SYSTEM ALLOWING PREMATURE FRONT ROTOR WARPAGE LEADING TO SEVERE PEDAL AND VEHICLE PULSATION ON BRAKE APPLICATIONS AT HIGHER SPEEDS. WE HAVE THE ASSURANCE OF A MULTITUDE OF OTHER JEEP OWNERS THAT WE ARE NOT ALONE IN OUR PROBLEM WITH THIS BRAKE SYSTEM. WE HAVE SPENT CONSIDERABLE TIME DISCUSSING THIS DESIGN DEFFECT WITH DAIMLERCHRYSLER, BUT THEY HAVE OBVIOUSLY SHIFTED THEIR OBLIGATION TO POSSIBLE LITIGATION, BUT NOT TO INSITUTE THE REQUIRED RECALL AND COMPONENT CORRECTION. CAN A BRAKE SYSTEM THAT SUDDENLY ALTERS FROM CORRECT FUNCTION, TO ONE THAT CAUSES THE VEHICLE TO SHUDDER IN AN AGGRESSIVE MANNER AND CAUSE THE OPERATORS FOOT TO SHAKE SEVERELY AFTER SUCH AN EXTREMELY SHORT DUTY CYCLE BE DEEMED NORMAL? WE ARE CAREFUL DRIVERS, AND CAN NOW AVOID INJURY AND PROPERTY DAMAGE BY REPAIRING THE PROBLEM, OTHERS MIGHT NOT BE SO LUCKY. FORGIVE THE LENGTH OF THIS REPLY, THE WILKINSONS. *AK
ROTORS ON ALL FOUR BRAKES CONTINUALLY OVERHEAT AND WARP OUT OF SHAPE. CHRYSLER TURNED THE ROTORS ON THE REAR BRAKES THE FIRST AND THEN TURNED THE ROTORS ON THE FRONT. THEY WERE WARPED AGAIN WITH IN 3 OR 4 THOUSAND MILES. CHRYSLER THEN REPLACED THE ROTORS WITH A NEW MATERIAL ??? AND THEY LASTED UNTIL ABOUT 22000 MILES. THEN THEY STARTED TO WOBBLE AGAIN.*AK
DURIN THE FIRST 5000 MILES I FELT A THAT THE BRAKES WERE NOT WORKING PROPERLY AND I WAS TOLD THAT THE ROTORS WERE WARPED. THEY WERE REPLACED UNDER THE WARRANTY. AT ABOUT 10000 MILES IN AUGUST OF 2001 I FELT THE SAME PROBLEM AND WAS TOLD THE ROTORS WERE WARPED. I WAS TOLD THAT WAS SUPPOSED TO HAPPEN, THAT IS NOT CORRECT THEY SHOULD LAST AT LEAST 30000. THEY REPLACED THEM BUT CHARGED ME HALF PRICE. NOW AT 16000 MILES, NINE MONTHS AFTER THE ROTORS WERE REPLACED I AM TOLD THAT THEY NEED TO BE REPLACED AGAIN. THIS IS A PROBLEM AND THE DEALER SHIP, CLAIR JEEP IN WEST ROXBURY, MA IS NOT HELPFUL AND TOLD ME THAT I DON'T DRIVE THE JEEP ENOUGH AND IF I DID THAT THIS PROBLE WOULDN'T OCCUR. I BELIEVE THAT THERE IS A PROBLEM WITH THE CALIPERS THAT ARE CAUSING THE ROTORS TO WARP.*AK
I HAVE HAD TO HAVE THE ROTORS ON MY JEEP SERVICED TWICE. WHEN STOPPING, THEY SHOOK SO BADLY I COULD HARDLY CONTROL THE VEHICLE. THE FIRST FAILURE WAS COVERED UNDER WARRANTY. I KNEW NOTHING OF THIS PROBLEM WITH JEEP AT THAT TIME. THE SECOND TIME, I HAD HEARD ABOUT THE PROBLEM AND ASKED THE DEALERSHIP IF I WOULD STILL HAVE TO PAY FOR THE SERVICE. THEY SAID YES, THAT THIS IS "NORMAL WEAR" FOR A VEHICLE THIS SIZE. ALMOST $300 EVERY YEAR?? WITH THE NUMBER OF COMPLAINTS, YOU THINK SOMETHING WOULD BE DONE ABOUT THIS PROBLEM. I THINK CHRYSLER WOULD RATHER PAY A WRONGFUL DEATH SETTLEMENT THAN HAVE TO RECALL SO MANY DEFECTIVE VEHICLES OUT ON THE ROAD. I WILL BE LOOKING FOR ANOTHER VEHICLE SOON, AND IT SURE WON'T BE ONE FROM CHRYSLER.*AK
BRAKES PULSATED AND WAS TOLD BY DEALERSHIP IT WAS DUE TO DRIVING IN WARM WEATHER. HAD ROTORS TURNED AT 12000 AND 30000 MILES WITH SAMPE PROBLEMS. STEERING WHEEL ALSO VIBRATES WHEN BRAKING AT HIGH SPEEDS. NOW HAVE 46000 MILES AND NEED ROTORS REPLACED. THIS SHOULD NOT BE NECESSARY REPLACEMENT AT THESE MILES.*AK
THERE ARE ALOT OF PROBLEMS WITH THIS JEEP ALL WITCH I HAVE PROOF OF REPAIRS, CAM SHAFT, TIRES, BRAKES, ALIGNMENT AND HUMMING AT 65 MPH.*JB
WHILE DRIVING, LOCKING MECHANHISM IS INOPERABLE. VEHICLE MAKES A BUZZING NOISE AND LOCKS BECOME INOPERABLE. CONSUMER FEELS THIS IS A SAFETY ISSUE. CONSUMER HAS TAKEN VEHICLE TO THE DEALER FOUR TIMES TO HAVE VEHICLE REPAIRED. *AK CONSUMER STATES THAT YOU CAN NOT GET IN OR OUT *SLC
I READ THROUGH EVERY SINGLE COMPLAINT ON HERE REGARDING JEEP ROTORS, AS I TOO AM IN THIS BATTLE WITH FAULTY BRAKES. WHAT'S IT GOING TO TAKE FOR YOU TO MAKE CHRYSLER RECALL THE 2000'S AND UPGRADE TO BETTER ROTORS AND PADS? IS IT BECAUSE WE ARE ALL CHECKING "NO" TO THE INJURIES AND FATALITIES CATEGORIES? OH I KNOW MAYBE WHEN SOMEONE YOUNG CELEBRITY DIES OR SOME CHRYSLER EXECUTIVE'S WIFE OR CHILD. I'M TIRED OF BEING TOLD ITS THE DRIVER BRAKING HABITS. THIS IS ONLY THE 8TH CAR I HAVE EVER OWNED FROM AGE 18 TO NOW 45. I TAKE GOOD CARE OF MY CARS AND HAVE NEVER BEEN IN A WRECK. I TEND TO KEEP CARS FOR A LONG TIME AND I HAVE NEVER HAD A PROBLEM WITH ROTORS WARPING BEFORE. *TS *NLM ****DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS****761979
AFTER 4 ATTEMTS TO REMEDY THIS PROBLEM CHRYSLER HAS ONLY "THANKED" ME FOR "SHARING MY CONCERNS". IN THE MEANTIME I AM DRIVING A VEHICLE THAT REQUIRES NEW BRAKES EVER 3000 MILES. IS THERE SOMETHING WRONG WITH THAT PICTURE? I CAN SEND YOU ALL THE DOCUMENTS REGARDING THIS INCLUDING THEIR RESPONSE. THANKS BEVERLY PAULSEY. *AK
VEHICLE HAD BEEN PARKED FOR ABOUT 3 MINUTES AND SMOKE STARTED COMING FROM HOOD. THIS WAS DUE TO THE WIRING UNDER THE HOOD CATCHING ON FIRE. DEALER STATED WIRING NEEDED TO BE REPLACED.*AK THE FIRE HAD CAUSED MAJOR DAMAGE TO THE VEHICLE AND THE CONSUMERS INSURANCE PAID FOR THE REPAIRS. AFTER A WEEK THE VEHICLE HAD A LOOSE BEARING AND WAS REPLACED. *YH
I ANGLE PARKED MY JEEP IN A BANK PARKING LOT. AFTER PARKING, THE TRANSMISSION REMAINED IN DRIVE WITH THE MOTOR RUNNING. I SAT IN MY JEEP FOR A MINUTE OR TWO, ASSEMBLING THE PAPERWORK I'D NEED IN THE BANK. I THEN TURNED THE IGNITION SWITCH TO THE LOCK POSITION, WHICH TURNED OFF THE MOTOR (BUT, UNFORTUNATELY, THE TRANSMISSION REMAINED IN DRIVE). I THEN PULLED MY JEEP KEY OUT OF THE IGNITION, GOT OUT OF THE JEEP AND WALKED ABOUT 75 - 100 FEET TO THE ENTRY STAIRS LEADING TO THE BANK. AT THAT MOMENT, A LADY YELLED TO ME. MY JEEP WAS SLOWLY ROLLING BACKWARDS AND IT STOPPED AFTER IT HIT A BUILDING ABOUT 70 FEET AWAY, STRIKING THE BUILDING AT AN APPROXIMATE 60 DEGREE ANGLE. DUE TO THE MANUFACTURING DEFECT, MY JEEP SUSTAINED BODY DAMAGE IN THE AMOUNT OF $260.42 FOR WHICH I HAVE AN ESTIMATE. HAD THE DEFECT NOT EXISTED, THERE WOULD HAVE BEEN NO ACCIDENT BECAUSE I WOULD NOT HAVE BEEN ABLE TO TURN THE IGNITION SWITCH TO LOCK WITHOUT FIRST PLACING THE TRANSMISSION IN PARK. DAIMLERCHRYSLER MOTORS CORPORATION REPAIRED THE MANUFACTURING DEFECT BUT REFUSES TO TAKE ANY RESPONSIBILITY FOR BODY DAMAGE TO MY JEEP. CAN YOU HELP? WILL YOU HELP? YOUR HELP TO RESOLVE THIS RIDICULOUS ISSUE WOULD BE GREATLY APPRECIATED. DAIMLERCHRYSLER'S REFERENCE NUMBER FOR MY CLAIM IS 9908985. I HAVE TELEPHONED THEM TWO OR THREE TIMES AND WRITTEN TWO LETTERS TO THEIR AUBURN HILLS, MI OFFICES AND THEY HAVE WRITTEN THREE LETTERS TO ME BUT REFUSE TO PAY THE $260.42. *AK
WHEN APPLYING BRAKES THERE IS PULSATION AND STEERING WHEEL SHAKES. FRONT ROTORS WERE TURNED AT 10000 MILES, THEN REPLACED. AT THIS TIME, ROTORS NEEDED REPLACEMENT AGAIN DUE TO WARPING.*AK
BRAKE ROTORS ON ALL 4 WHEELS PREMATURELY WARP CAUSING HEAVY SHIMMY AND LURCHING DURING BRAKING. ORIGINAL BRAKE PADS AND ROTORS WERE REPLACED BY DEALER AT 12,000 MILES. NOW REPLACEMENT ROTORS ARE DOING THE EXACT SAME THING, BUT WORSE. VEHICLE IS NOW OUT OF WARRANTY. VEHICLE HAS BEEN DRIVEN PRIMARILY ON INTERSTATE HIGHWAYS. ADDITIONALLY I HAD THE EXACT SAME PROBLEMS WITH MY 1996 JEEP GRAND CHEROKEE. *AK
WHEN PUTTING ON BRAKES, FRONT END WOULD SHIMMY AND VIBRATE. TOOK TO DEALER AND THEY CHANGED ROTORS/ RESURFACED REAR ROTORS, AND REPLACED SHOES. DEALER KEEPS REPLACING DEFECT WITH SAME FIX, AND PROBLEM KEEPS REOCCURRING.*AK. THE BRAKES FAIL EVERY 10,000 MILES. FIRST TWO BRAKE JOBS WERE REPLACED UNDER WARRANTY. CONSUMER REFUSED TO PAY FOR THE THIRD BRAKE JOB. DEALER RESURFACED ROTORS FOR FREE. *JG
WHEN APPLYING BRAKES AT ANY SPEED, FRONT END SHAKES VERY HARD. TOOK VEHICLE TO JEEP AND THEY TURNED THE ROTORS. CONSUMER STATED THAT SEVEN MONTHS LATER PROBLEM HAS REOCCURRED. *AK *YH
TRANSMISSION WILL AUTOMATICALLY WITH GEAR WHILE DRIVING.*AK THE TRANSMISSION STARTED JERKING BETWEEN GEARS 1-2 AND 4-3. THE SUNFOOF SCREECHES WHEN CLOSING. THE FUEL CHIME LIGHT COMES ON AT QUARTER TANK. THE OVERHEAD COMPUTER READS INACCURATELY. *YH
ELECTRICAL PROBLEMS, HEADLIGHTS/ WINDSHIELD WIPERS, WINDOWS WILL NOT WORK. AT TIMES HEADLIGHTS WORK INTERMITTENTLY AND DASHBOARD LIGHTS FLASH INTERMITTENTLY. *AK DEALER UNABLE TO REPAIR AND THE VEHICLE CONTINUES TO EXHIBIT THE SAME PROBLEMS. *TT
CONSUMER STATES PROBLEMS WITH FRONT ROTOR, VEHICLE WOULD GRIND AND VIBRATE WHEN BRAKING.*JB *YH
RE: BRAKING SYSTEM, VEHICLE HAS ALWAYS HAD SHIMMY OR PULSATION AND FEEL THAT VEHICLE WILL NOT STOP. COMPLAINED TO DEALER AT 9,000, 20,000 AND AGAIN AT 34,000 MILES AS WELL AS NUMEROUS TIMES WHILE AT DEALER FOR OIL CHANGES. ALWAYS TOLD THIS IS JUST HOW VEHICLE BRAKES UNTIL 34,000 WHEN TOLD THAT ALL PADS NEED REPLACEMENT AND ROTORS ARE WARPED. CHRYSLER REFUSES TO PAY OR ACKNOWLEDGE DEFECT DESPITE MY RECORD OF COMPLAINTS. RE: DRIVE SHAFT, VEHICLE CLUNKS AS STOPPING AND TAKES A LONG TIME SWITCHING GEARS. COMPLAINED AT 5,000, 9,000, 20,000, AND 34,000. DRIVE SHAFT SUPPOSEDLY REPLACED AT 5,000 AND 9,000 MILES, ALTHOUGH INDEPENDENT MECHANIC DOUBTS UPON REVIEW. CHRYSLER CONSIDERING ANOTHER REPLACEMENT AFTER 34,000 MILE COMPLAINT.*JB
CONSUMER STATES THE VEHICLE CAUGHT ON FIRE WHILE PARKED, THE FIRE DEPARTMENT STATED THE FIRE ORIGINATED FROM THE ALARM SYSTEM, CONSUMER ALSO STATES A BODYGUARD SYSTEM WAS INSTALLED IN THE VEHICLE.(CLAIM#51-0490-612)*JB
WHEN APPLYING BRAKES AT SPEED OVER 50MPH STEERING WHEEL VIBRATED, WHICH ALMOST CAUSED LOSS OF CONTROL. BRAKES SYSTEM HAS BEEN REPAIRED AT LEAST SEVEN TIMES. TOOK TO DEALER, AND DEALER INDICATED NORMAL WEAR OF BRAKES. PLEASE ADD VIN.*AK
AT 21,500 MILES THIS IS MY THIRD SET OF ROTORS TO BE REPLACED.*AK
THE BRAKES BEGAN PULSATING AND VIBRATING SLIGHTLY AND GOT WORSE. THE CONSUMER BELIEVES THE BRAKES WERE MADE FROM POOR MATERIAL. *YH
FRONT AND REAR ROTORS HAVE FAILED (WARPED) SIX TIMES ON THIS VEHICLE. *AK
WITHIN 8000-10000 MILESS FRONT ROTORS ARE WARPING. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING. *AK
WHEN APPLYING BRAKES THEY WILL PULSATE AND STEERING WHEEL VIBRATE. TOOK VEHICLE TO DEALER, AND HAD ROTORS REPLACED; BUT, PROBLEM REOCCURRED. ROTORS WERE WEARING PREMATURELY. PLEASE ADD VIN. *AK
NO SUM,MARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE WAS GOING 50-55MPH WHEN HOOD FLEW BACK INTO WINDSHIELD. RELEASE ROD BROKE, AND THE OUTER CLAMPS FAILED, CAUSING SECONDARY HOOD LATCH TO RELEASE AS WELL. DEALER AND MANUFACTURER WERE NOTIFIED.*AK
WHILE DRIVING AN ACCIDENT OCCURED. DRIVER WAS INJURED. AIR BAG DID NOT DEPLOY. SPEED HAS NOT BEEN DETERMINED AS OF YET. PLEASE PROVIDE ANY FURTHER INFORMTION.*AK
FRONT BRAKES ROTORS ARE CORRODED AND ARE PREMATURELY WEARING. CAUSE UNKNOWN.*AK
FRONT ROTORS WENT OUT THREE TIMES WITHIN 50,000 MILES.*AK
ROTORS ON THE DISC BRAKES WARP PREMATURELY CAUSING THE STEERING WHEEL TO WOBBLE WHEN THE BRAKES ARE APPLIED. THE DEALER HAS REPAIRED THE VEHICLE TWICE. NLM
JEEP PULLS TO THE RIGHT, CAN'T BE FIXED. CASTER CAMBER OUT OF SPEC. DEALER TRIED TO TELL ME CHRYSLER DESIGNS THE VEHICLE TO PULL TO THE RIGHT, WHEN I DIDN'T BELIEVE THAT, THEY TOLD ME IT WAS THE CROWN ON THE ROAD. NLM
STEERING WHEEL VIBRATES WHEN BRAKING AT ANY SPEED.*AK
WHEN APPLYING BRAKES AT HIGHWAY SPEEDS, VEHICLE STARTS VIBRATING AND PULSATING. TOOK VEHICLE TO DEALER AND HAD ROTORS REDONE, PROBLEM STILL EXISTS.*AK
WHILE DRIVING, FRONT BRAKE ROTORS BECAME WARPED, HAD THE PROBLEM REPAIRED. ONE MONTH LATER, THE SAME PROBLEM OCCURRED. PROBLEM HAS NOT BEEN REMEDIED. *AK *YD
STEERING WHEEL WOULD VIBRATE AND THE BRAKE PEDAL WOULD PULSATE WHEN BRAKES ARE APPLIED. DEALER AND MANUFACTURER WERE NOTIFIED. *AK *TT
FRONT BRAKE ROTORS WERE REPLACED ONCE AND TURNED TWICE LESS THEN TWO YEARS, AND PROBLEM IS REOCCURRIING. DEALER NOTIFIED. *AK THE ENGINE WAS HARD TO START DUE TO FUEL PUMP MODULE FAILURE WHICH WAS REPLACED. *YH
HELP, IS THERE ANYBODY OUT THERE THAT CARES ABOUT VEHICLE SAFETY REGARDING JEEP GRAND CHEROKEE'S WARPED ROTORS/BRAKE PADS? RECALL, RECALL, RECALL!!!!*AK
VEHICLE WILL START TO VIBRATE REAL BADLY WHEN APPLYING BRAKES. PROBLEM WILL OCCUR AT ANY TIME AT ANY SPEED. CONTACTED DEALER. *AK
THERE IS RAPID VIBRATION IN FRONT CAB PART OF VEHICLE WHEN APPLYING BRAKES AT OVER 40 MPH. CONTACTED DEALER. *AK
HAVING BRAKE FAILURE, MECHANIC HAS HAD TO SERVICE ROTORS AND BRAKES ABOUT 4 TIMES.*AK CONSUMER STATES BRAKE ROTORS HAVE BEEN TURNED TWICE AND REPLACED ONCE WITHIN 12300 MILES, VIBRATION FROM THE BRAKES CAUSED EXCESSIVE WEAR TO THE TIRES. *SLC
WHEN APPLYING BRAKES, VEHICLE PULSATED. TOOK VEHICLE TO DEALER AND DEALER HAD ROTORS CHANGED TWICE. PROBLEM STILL OCCURS. *AK *TT
WHEN APPLYING BRAKES, STEERING WHEEL VIBRATES, CAUSING ALMOST LOSS OF CONTROL. *AK
CONSUMER HAD TO REPLACE THE ROTORS TWICE. ALSO, HAD DEALER TURN ROTORS BECAUSE VEHICLE HAS BEEN VIOLENTLY SHAKING. REFERRED CONSUMER TO MANUFACTURER. *AK
WHEN APPLYING BRAKES, BRAKE PEDAL PULSATES AND STEERING WHEEL VIBRATES. TOOK TO DEALER, ROTORS WERE WARPED AND HAD TO BE REPLACED TWICE.*AK *TT
I UNDERSTAND FROM AN ARTICLE IN THE FLORIDA TIMES UNION TODAY, APRIL 10, 2002, THAT 200 COMPLAINTS HAVE BEEN FILED ON BEHALF OF THE 1999 GRAND CHEROKEE'S. THE ISSUE IS THE FAULTY BRAKE ROTORS PLACED ON THESE VEHICLES AND WANTED TO LET YOU KNOW THAT I ENCOUNTERED THE SAME PROBLEM AND THANK GOD, I DID NOT HAVE A SERIOUS CRASH AS I ALWAYS TRAVEL WITH MY TWO SMALL CHILDREN.*AK
VEHICLE WOULD NOT START PROPERLY BECAUSE KEYLESS ENTRY SENSOR WOULD REMAIN ON. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
11/2001 VEHICLE STARTED STALLING INTERMITTENTLY WHILE STOPPED OR AT SLOW SPEED. SINCE 11/23/2001 HAS BEEN OUT OF SERVICE FOR 58 DAYS - CRANK SENSOR, FUEL RELAY, PCM, 2 WIRING HARNESSES, CLOCK SPRING, TRANSMISSION HAVE NOT FIXED THE PROBLEM, WHEN IT DIES, IT RESETS THE COMPUTER AND NEW ONE HAVE DEVELOPED, I.E. - ALMOST DIES THEN LURCHES FORWARD, AT SPEEDS OVER 50 VEHICLE FEELS LIKE THE BACK TIRES HIT ICE AND THEN CATCH (TEMP 60 DEGREES). HAD 2 CO-PILOTS - ONLY SHOWS EVERYTHING SHUTS DOWN, NO DIAGNOSTICS INFORMATION. *AK
POWER LOCK MECHANISM ON LEFT FRONT DOOR STOPPED WORKING IN 12/01. HAD REPAIRED ON 12/21/01 AT COST OF $240.56. THE LEFT BACK DOOR LOCKING MECHANISM STOPPED WORKING IN 1/02. HAD REPAIRED IN 3/02 AT COST OF $268. THE REAR HATCHBACK DOOR LOCKING MECHANISM STOPPED WORKING IN 4/02. THE PROBLEM STARTS WITH A GRINDING NOISE THEN THE LOCK FAILS TO ENGAGE AND FAILS TO DISENGAGE.
ROTORS AND BRAKE DISC FAIL AT 60-70 MPH. UPON PRESSING ON BRAKES VEHICLE VIBRATES ERRATICALLY, LIKE IT IS GOING TO CRASH. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
FIRST NOTICED VIBRATION WHEN STOPPING DUE TO WARPED FRONT BRAKE ROTORS BEFORE 10000 MILES. HAD SERVICED AT DEALER AT 13373 MILES PER DAILMER-CHRYSLER TSB (ROTORS TURNED DOWN, NEW "IMPROVED" BRAKE PADS). PROBLEM REOCCURRED AND WAS TAKEN BACK TO THE DEALER AT 29899 MILES. DEALER ADMITS THERE IS A DESIGN PROBLEM, BUT DAILMER-CHRYSLER WILL NOT, AND HENCE WILL NOT COVER THE REPAIR UNDER WARRANTY NOR PROVIDE A MORE DURABLE FIX. COMPLAINED TO DAIMLER-CHRYSLER'S CUSTOMER SERVICE LINE AND WAS EXTREMELY DISPLEASED AT THEIR COMPLETE FAILURE TO CORRECT THE DEFECT. REVIEWS OF VARIOUS INTERNET DISCUSSION GROUPS REVEALS THIS IS NOT AN ISOLATED INCIDENT BUT A WIDESPREAD PROBLEM WITH MANY SIMILAR (OR EVEN MUCH WORSE) REPORTS WITH DAIMLER-CHRYSLER AGAIN DENYING ALL RESPONSIBILITY. THE BRAKES ARE CLEARLY UNDERDESIGNED FOR THE APPLICATION AND POSE A POTENTIAL HAZARD DUE TO INCREASED BRAKING DISTANCES CAUSED BY THE WARPED ROTORS. AFTER-MARKET ROTORS APPARENTLY WILL CORRECT THE PROBLEM, BUT THIS COST SHOULD BE INCURRED BY DAIMLER-CHRYSLER. *AK
WHILE DRIVING MANIFOLD GASKET OVERHEATED, AND BRAKES PULSATED.*AK
BRAKE ROTORS HAD TO BE CHANGED CONTINUOUSLY. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER. *AK
THERE WAS PULSATION WHEN APPLYING THE BRAKES AT HIGH AND LOW SPEEDS. DEALER REPLACED FRONT PADS AND MATCHED MOUNTED ROTORS. *AK *TT
WHILE DRIVING TEMPERATURE GETS HOT, CAUSING BRAKES TO PULSATE .*AK
CONSUMER STATED WHEN THE BRAKES ARE APPLIED, THERE IS A SEVERE VIBRATION, THE DEALER REPLACED THE FRONT PADS AND ROTORS.*JB
CONSUMER STATED THERE WAS A NOISE COMING FROM THE REAR DIFFERENTIAL, WHEN DRIVING AT HIGH SPEEDS, THE DEALER REPLACED NOISY RING AND PINION GEARS AND ALL BEARINGS.*JB
CONSUMER STATED WHEN THE BRAKES ARE APPLIED, THERE IS A SEVERE VIBRATION, THE DEALER REPLACED THE FRONT PADS AND ROTORS.*JB
CONSUMER STATED THERE WAS A NOISE COMING FROM THE REAR DIFFERENTIAL, WHEN DRIVING AT HIGH SPEEDS, THE DEALER REPLACED NOISY RING AND PINION GEARS AND ALL BEARINGS.*JB
CONSUMER STATES THE HORN SOUNDS WEAK. *AK
THE VEHICLE SHAKES WHEN THE BRAKES ARE APPLIED , IN PARTICULAR GOING DOWNHILL. THIS HAPPENED THE FIRST TIME AT 10,000 MILES. RETURNED VEHICLE TO THE DEALER. THEY SAID THE ROTORS WERE WARPED. THE BRAKES WERE UNDER WARRANTY SO THEY FIXED THEM. NOW IT HAS HAPPENED AGAIN. THIS IS A KNOWN PROBLEM, BUT NO ONE SEEMS TO WANT TO ACKNOWLEDGE IT.*AK
IT IS OBVIOUS THIS PROBLEM WITH SEVERELY DEFECTIVE BRAKE ROTORS IS A MAJOR SAFETY DEFECT. I FEEL THAT IF THE PROPER SAFETY ORGANIZATION WERE TO INVESTIGATE THIS THOROUGHLY BY TESTING BRAKING DISTANCE, BRAKE HANDLING,AND HOW ABS BRAKE SYSTEM IS AFFECTED IT WOULD BE FOUND TO BE A SIGNIFICANT SAFETY HAZARD IN ALL THE VEHICLES INVOLVED. I WOULD NOT BE SURPRISED IF SOME ACCIDENTS COULD HAVE ALL READY BEEN AVOIDED IF THIS ISSUE WAS RESOLVED. THIS IS A MUCH MORE WIDE SPREAD PROBLEM THAN MAY BE REALIZED AS MY BROTHER-INLAW HAD THE SAME PROBLEM WITH HIS 1999 JEEP GRAND CHEROKEE LAREDO, BUT HE JUST HAD THEM REPLACE BOTH FRONT ROTORS, AT HIS COST. I'M SURE JEEP IS NOT WRITING TO THE NHTSA EVERY TIME THEY REPLACE THESE DEFECTIVE ROTORS, DO THEY?
WHILE DRIVING AND UPON STOPPING, THE VEHICLE SHAKES AND SHIMMERS ERRATICALLY. TOOK TO THE DEALER FOR REPAIR. NLM
ON VACATION TRAVELING THROUGH NEW MEXICO AT THE POSTED SPEED LIMIT OF 75 MPH ON IH40, WHEN THE BRAKES WERE APPLIED A VIOLENT SHIMMY OR PULSATION IN THE FRONT END OCCURED WHICH WAS TRANSLATED TO THE STEERING WHEEL MAKING CONTROL OF THE VEHICLE QUESTIONABLE. CHRYSLER ROAD ASSISTANCE WAS CONTACTED AND THEY RECOMMENDED HATCH MOTOR CO. IN SHOW LOW, ARIZONA WHICH WAS OUR DESTINATION. HATCH REMOVED AND TURNED THE FRONT ROTORS WHICH WAS NOT COVERED BY EITHER THE ORIGINAL WARANTY OR THE EXTENDED WARANTY. THE PROBLEM WAS IMPROVED BUT NOT COMPLETELY ELIMINATED. ON THE RETURN TRIP TO CARROLLTON, TEXAS, THE PROBLEM CONTINUED TO WORSEN. UPON OUR RETURN HOME, THE VEHICLE WAS TAKEN TO THE DEALER, HUFFINES, WHO TURNED THE ROTORS A SECOND TIME STATING THAT THIS WAS NORMAL AND THAT ALL ROTORS NEEDED TURNING AT 30,000 MILES. AGAIN, THIS WORK WAS NOT COVERED BY EITHER OF THE WARANTYS. MY PREVIOUS VEHICLE WAS A 1995 LAND ROVER DISCOVERY AND AFTER MORE THAN 90,000 MILES, THE ROTORS HAD NEVER BEEN TURNED AND THE BRAKES WERE PERFECT. SOMETHING IS BASICALLY WRONG WITH THE ORIGINAL INSTALLATION, DESIGN OR QUALITY OF THESE ROTORS. THEY SHOULD NOT FAIL AT SUCH LOW MILAGE AND IN SUCH A DANGEROUS FASHION. PLEASE INSIST THAT CHRYSLER DO SOMETHING ABOUT THIS PROBLEM BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED. NLM
MY SON WAS DRIVING OUR 2000 JEEP CHEROKEE LAREADO WHEN HE WAS HIT ON THE PASSENGER SIDE FROM ANOTHER VEHICLE ON MARCH 25, 2002 AT APPROX. 1:30 PM. THE FORCE OF THIS COLLISION PUSH THE CAR TOWARDS THE LEFT AND THE JEEP WENT DIRECTLY INTO A CEMENT WALL HEAD ON. FORTUNATELY BOTH THE DRIVER AND PASSENGER HAD SEAT BELTS ON, BUT NEITHER AIRBAGS DEPLOYED WHEN THE VEHICLE HIT THE WALL. AT THE TIME OF IMPACT, MY SON DID HIT THE WINDSHEILD, WHICH CAUSE SEVERAL FACIAL CUTS AND COULD OF BEEN AVOIDED HAD THE AIRBAGS DEPLOYED. THIS MALFUNCTION ON MY VEHICLE CONCERNS ME NOT ONLY BECAUSE HE COULD OF BEEN MORE SERIOUSLY INJURED, BUT OTHERS IN SAME SITUATIONS COULD SUBSTAIN VERY SERIOUS INJURIES. NLM
VEHICLE SHUDDERED WHEN BRAKES WERE APPLIED. DEALER TURNED ROTORS AT 11500 MILES. VEHICLE NOW HAS 19000 MILES AND PROBLEM IS HAPPENING AGAIN. THE DEALER IS TRYING TO BLAME THE PROBLEM ON MY DRIVING STYLE!*AK
BOLT THAT HOLDS PITMAN ARM TO STEERING LINKAGE WAS LOOSE AND COTTER PIN WAS MISSING. *AK
BOLT THAT HOLDS PITMAN ARM TO STEERING LINKAGE WAS LOOSE AND COTTER PIN WAS MISSING. *AK
SINCE WE HAVE OWNED THIS JEEP, WE HAVE EXPERIENCED CHRONIC PROBLEMS WITH THE FRONT TIRE WHEEL BALANCE AND ROTOR SYSTEM ON THE FRONT END OF THIS VEHICLE. THE PROBLEM STARTED SHORTLY AFTER WE TOOK OWNERSHIP OF IN OCTOBER, 2000 WHEN THE TRUCK HAD 1743 MILES. BRAKES PULSATED AND IT WAS DETERMINED THAT ROTORS WERE WARPED. FIRST SET UP REPLACEMENT ROTORS FROM DEALERSHIP USING CHRYSLER PARTS JUNE 26, 2001. PROBLEM OCCURRED AGAIN DECEMBER, 2001 WHEN VEHICLE HAD 28,887 MILES ON IT. DEALERSHIP OFFERED TO RESURFACE ROTORS AS THEY WERE WARPED. REFUSED TO REPLACE THEM EVEN THOUGH THEY WERE DEFECTIVE AND STILL UNDER WARRANTEE. TOOK VEHICLE TO A THIRD PARTY MECHANIC AND PAID TO HAVE INSTALLED AFTER MARKET ROTORS TO ADDRESS PULSATING BRAKES AND ISSUE THAT WHEN PULSATING BRAKES WERE APPLIED ON HIGHWAY, VEHICLE PULLED SHARPLY TO THE LEFT. DEFECTIVE ROTORS - RECALL IS NECESSARY TO PREVENT FUTURE SERIOUS INJURY TO THOSE OPERATING VEHICLE WITH ORIGINAL ROTORS.*AK*JG
DRIVER'S POWER WINDOW HAS STOPPED WORKING 3 TIMES SINCE THE VEHICLE WAS PURCHASED. TWO DIFFERENT DEALERS HAVE ONLY TEMPORARILY REPAIRED THE PROBLEM.
THE ROTORS ON THIS VEHICLE NEED TO BE RESURFACED AT 20,000 MILES. DEALER WILL NOT DO SO UNDER WARRANTY, EVEN THOUGH MANY JEEP OWERS HAVE HAD THIS PROBLEM WITH THEIR VEHICLES. MECHANICS ALL BUT ADMITTED IT WAS A CHRONIC PROBLEM WITH THE VEHICLE. I FEEL THIS IS A SAFETY ISSUE AND A RIP OFF TO CONSUMERS. THIS IS MY 2ND JEEP PURCHASE, BUT WILL BE MY LAST IF RESTITUTION IS NOT MADE. VEHICLE IS TOO NEW TO NEED THIS KIND OF MAJOR WORK DONE TO IT FOR IT'S MILEAGE.*AK
UPON TURNING IGNITION TO START THE POSITION. GEAR AUTOMATICALLY SHIFTED INTO REVERSE. ALSO, OIL IN TRANSFER CASE WAS BURNED VERY BADLY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
I BOUGHT MY 2000 JEEP CHEROKEE NEW IN 2000, CURRENTLY HAVE 27,000 MILES ON IT AND ABOUT TO HAVE THE ROTORS REPLACED FOR THE 4TH TIME. ROTORS WARP EVERY 5000 TO 6000 MILES TO A POINT WHERE THE CAR IS UNDRIVEABLE. THE DEALER CONTINUES TO DENY THAT THERE IS AN ISSUE WITH THE JEEP AND THE ROTOR WARPING IS DUE TO STOP AND GO DRIVING, WHICH IS IDIOTIC.*AK
FRONT ROTORS HAVE BEEN REPLACED THREE TIMES SINCE VEHICLE WAS PURCHASED. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK *YH
WHILE DRIVING 50MPH, WITHOUT WARNING, WHILE APPLYING BRAKES VEHICLE WILL VIBRATE VIOLENTLY. ALSO, STEERING WHEEL BEGAN TO SHAKE. *AK
ROTORS ARE WARPING AT 15,000 MILE INTERVALS. DEALER SAYS THEY ARE HAVING NUMEROUS COMPLAINTS REGARDING WARPED BRAKE ROTORS BUT THEY SAY NOT COVERED UNDER WARRANTY. THEY CLAIM THE ROTORS ARE NOT MADE DURABLE ENOUGH (THICK ENOUGH) FOR THE VEHICLE. WHEN THE ROTORS WARP THE VEHICLE VIBRATES WHEN THE BRAKES ARE APPLIED. IN MY OPINION IT WOULD APPEAR THE MFG IS USING DEFECTIVE ROTORS SINCE THE BRAKE PADS ARE OUTLASTING THE ROTORS. ROTORS SHOULD NOT NEED TO BE REPLACED OR TURNED AT 15,000 MILE INTERVALS.TS. *AK
ON SEVERAL OCCASIONS, STEERING WHEEL VIBRATES WHEN BRAKING AT 40 MPH, VEHICLE ALSO PULSATES WHEN BRAKING, DEALER FOUND ROTORS WARPED, FRONT BRAKE ROTORS WERE RESURFACED.*AK *TT
WHEN BRAKING AT SPEEDS OVER 60 MPH, STEERING WHEEL VIBRATES, DEALER IS REPLACING WORN OUT FRONT ROTORS EVERY 4-5 MONTHS. ROTORS HAVE BEEN REPLACED 3 TIMES.*AK *YD
FRONT END WAS VIBRATING AND BRAKES WERE GRABBING. TOOK VEHICLE TO DEALER, AND DEALER CHANGED ROTORS AND PADS.*AK THE CONSUMER STATED THAT THE ROTORS WERE DEFECTIVE. *YH
DEALER CONTACTED BECAUSE BRAKES PULSATING AND UNEVEN STOPPING. DEALER REPLACED ROTORS WERE WARPED.DEALER SAID ROTORS WERE WARPED DUE TO HEAT GENERATION . THIS IS BEEN GOING ON FROM THE TIME I HAD THIS CAR TILL TODAY WITHOUT RESOLUTION. CHRYSLER KNOWS ANOUT IT AND DO NOT KNOW WHAT TO DO OTHER THAN REPLACE THE ROTORS WITH THE SAME ROTORS AND THE SAME THING KEEPS HAPPENING EVERY 3-4 MONTHS SINCE I OWNED THIS VEHICLE. I HAVE REPLACED THE ROTORS 4 TIMES KNOW AND MY CAR STILL HAS WARPED ROTORS AND CHRYSLER DOES NOT KNOW WHAT TO DO. WHEN I BRAKE IN HUGH SPEEDS ABRUPTLY THE SHATTERING IS SO INTENSE THAT I MIGHT LOOSE CONTROL OF THE VEHICLE. I DO NOT KNOW TO WHOM TO TALK TO FIX THE PROBLEM. OTHER PEOPLE I HAVE TALKED TO HAVE THE SAME PROBLEM WITH THE SAME CAR. WE ARE GOING TO CREATE THE WARPED ROTOR CLUB. IT IS SAD FOR CHRYSLER REPRESENTATIVE TO NOT KNOW WHAT TO DO ON A SAFETY MATTER LIKE THIS. I WOULD APPRECIATE AN ADVISE.*AK
WHILE DRIVING VEHICLE HIT A PATCH OF ICE AND ROLLED OVER CAUSING DAMAGE TO VEHICLE. AIR BAG DID NOT DEPLOY AND SEAT BELT DID NOT LOCK, CAUSING SOME INJURY TO CONSUMER. DEALER WAS CONTACTED. *AK *TT
CONSUMER HIT EMBANKMENT HARD ENOUGH THAT VEHICLE ROLLED OVER. SEAT BELT DID NOT LOCK UP, ALLOWING CONSUMER TO GET INJURED. DEALER WAS CONTACTED. *AK *YD
LAST YEAR VEHICLE WAS TAKEN IN FOR A SHIMMY. WHEN TRAVELING OVER 50 MPH THE VEHICLE SHAKES VERY BADLY. TOOK TO A MECHANIC AND THEY REPLACED ROTORS AND BRAKE PADS. SIX THOUSAND MILES LATE, VEHICLE STARTED TO SHAKE JUST A LITTLE. TOOK BACK TO DEALER AND THEY COULDN'T DUPLICATE THE PROBLEM. EVERY 15 TO 20 MILES ROTOR NEED CHANGING. CONSUMER FEELS ITS VERY UNSAFE.*AK
AFTER RESEARCHING A PROBLEM WITH MY 2000 GRAND CHEROKEE ON-LINE, A WEBSITE ENCOUAGED ME TO FILE A COMPLAINT ON THIS SITE. MY VEHICLE SHAKES (STEERING WHEEL AND WHOLE TRUCK) WHEN EVEN SLIGHTLY TOUCHING THE BRAKE PEDAL AT SPEEDS OF GREATER THAN 40 MPH. BASED ON WHAT I HAVE LOCATED ON THE INTERNET, AND WHAT THE DEALERSHIP TOLD ME, THIS IS A VERY VERY COMMON PROBLEM IN THE 2000 JEEP. I FEEL AS IF I COULD EASILY LOSE CONTROL OF THE VEHICLE DUE TO THE SEVERITY OF THE SHAKING. THE DEALERSHIP STATES CHRYSLER DOES NOT COVER THIS UNDER WARRANTY. I BELIEVE IT IS A SAFETY HAZARD AND THEY SHOULD FIND A WAY TO FIX THE PROBLEM, AS MOST PEOPLE ARE HAVING THE ROTORS BURN OUT AGAIN AFTER A FEW THOUSAND MILES.*AK
WHILE TRAVELING 40 MPH AND MERGING ON HIGHWAY IT REAR ENDED ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY AT ANY TIME. PLEASE PROVIDE FURTHER INFORMATION.*AK
VEHICLE ROLLED IN REVERSE WHILE IT WAS PUT IN PARK, AND IGNITION WAS TURNED ON. VEHICLE HIT ANOTHER VEHICLE BEFORE COMING TO A STOP. DEALER HAS NOT SEEN VEHICLE. *AK
BRAKE ROTORS AND PADS HAVE EXCESSIVE WEAR AND TEAR. VEHICLE LOSES CONTROL AND VIBRATES WHEN BRAKES ARE APPLIED. ROTORS AND PADS WERE CHANGED 5,000 MILES AGO. DEALER WAS NOTIFIED.*AK
THE AUTOMATIC TRANSMISSION SHIFTS INTO 1-2 VERY ROUGHLY. TOOK TO THE DEALER AND WAS TOLD THAT THE TRANSMITION NEEDED TO BE REPLACED. BRAKE ROTORS ARE WORN VERY SEVERLY AND CAR SHAKES WHEN BRAKES ARE APPLIED.*AK
GEARS BREAK ON CAMSHAFT POSITION SENSOR WHILE DRIVING.CAR COMES TO A COMPLETE STOP WITH NO WARNING. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
SECOND SET OF ROTORS ARE BEING REPLACED AT 6,000 MILES. EXCESSIVE WEAR OF ROTORS CAUSES VEHICLE TO BUCK WHEN TRYING TO BRAKE AT HIGH SPEEDS.*AK
ON 2/15/02 MY WIFE MICHELLE WITH SON JOSEPH, (8YRS OLD) SEATED IN THE REAR PASSENGER SIDE OF A 2000 JEEP, STRUCK THE PASSENGER SIDE OF A 1999 4DR OLDSMOBILE OPERATED BY FRANCES CLARK WHO HAD FAILED TO STOP AT A STOP SIGN. MICHELLE HIT THE SIDE OF THE CLARK CAR "HEAD-ON" WHILE TRAVELLING 52 MPH ON A DRY NIGHT AT 8PM. THE AIR BAGS FAILED TO DEPLOY ON OUR 2000 JEEP. CHRYSLER HAS INSPECTED THE VEHICLE AND STATED THAT THERE IS "...NO MANUFACTURE'S RESPONSIBILITY". THEY REFUSE TO DO ANYTHING FURTHER!*AK
I WAS DRIVING AT ABOUT 40-45MPH, AND SUDDENLY THE STEERING GOT INCREDIBLY STIFF. THE VEHICLE HAD STALLED. I MANAGED TO PULL OFF TO THE SIDE OF THE ROAD AND TRIED TO TURN IT BACK ON. IT CRANKED, BUT WOULDN'T TURN OVER. I CALLED JEEP, AND HAD IT TOWED BACK TO THE DEALERSHIP. THEY TOLD US IT WAS THE GEAR ON THE CAM SPEED SENSOR. THE MECHANIC SHOWED US WHAT HE SAID WAS THE CAM SENSOR. SEVERAL OF THE TEETH ON THE GEAR WERE SHORN OFF. WE ASKED TO KEEP THE BAD PART, AND THEY SAID THAT WAS NOT ALLOWED. I'M AFRAID THE SAME THING WILL HAPPEN WHILE I AM DRIVING ON THE HIGHWAY. *AK
FRONT END SHIMMIES WHEN BRAKES ARE APPLIED. *AK
THE BRAKE ROTORS ON THIS VEHICLE HAVE WARPED 3 TIMES NOW ALMOST CAUSING THE CAR TO VEER OUT OF CONTROL. WHEN YOU APPLY THE BRAKES THE STEERING WHEEL SHIMMIES VERY BAD AND ITS HARD TO CONTROL THE CAR. THE DEALER HAS FIXED THIS PROBLEM TWICE AND NOW AGAIN AT 37,000 MILES THE BRAKE ROTORS ARE WARPED AGAIN.. THIS DEFECT WILL EVENTUALLY GET SOMEONE INJURED OR WORSE IF CHRYSLER WON'T FIX IT THE RIGHT WAY. A FEW OTHER PEOPLE I KNOW HAVE THIS VEHICLE AND HAVE EXPERIENCED THE SAME REOCCURRING PROLEM WITH BAD BRAKE ROTORS.*AK
THIS IS THE 3RD TIME THAT THE BRAKE ROTORS HAVE WARPED ON THIS VEHICLE IN 2 YEARS. WHEN YOU STEP ON THE BRAKE PEDAL THE STEERING WHEEL SHIMMIES SO BAD ITS HARD TO CONTROL THE CAR. IT HAS BEEN FIXED TWICE BEFORE AT THE DEALER AND NOW AGAIN THE BRAKE ROTORS ARE WARPED. THIS SEEMS TO HAPPEN EVERY 12 TO 14 THOUSAND MILES. I HAVE NEVER HAD A CAR DO THIS BEFORE IN SUCH A SHORT TIME. CHRSYLER TOLD ME TO BAD THAT THEY ARE NOT FIXING IT AGAIN. THERE IS POSITIVELY A DESIGN FLAW WITH THIS VEHICLE AND CHRYSLER MUST FIND THE FIX FOR IT AND RECALL ALL OF THESE CARS BEFORE MANY PEOPLE GET HURT. THE DEALER HAS BEEN HELPFUL BUT THET WILL NOT PAY TO FIX IT ANYMORE AND TOLD ME TO CALL CHRYSLER WHICH I DID TO NO AVAILE. THE SERVICE MANAGER EVEN TOLD ME THAT THE COMPANY KNOWS THERE IS A PROBLEM WITH THE ROTORS BUT CAN'T FIGURE OUT HOW TO FIX IT AND MAKE IT STAY FIXED. THERE NEEDS TO BE SOMETHING DONE ABOUT CHRYSLER. THEY SHOULD REPAIR THESE BRAKES ON EVERY CAR FOR AS LONG AS PEOPLE OWN THEM. THE PROBLEM IS THEIRS AND WE AS CONSUMERS ARE BEARING THE BRUNT OF IT. JEEPS ARE EXPENSIVE TO BUY AND THE BRAKES SHOULD LAST MORE THAN A FEW THOUSAND MILES.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
SHUTTERING AND POOR VEHICLE CONTROL AT 70 MPH SLOW DOWN TO FULL BRAKING. THIS IS AN ONGOING PROBLEM. THE ROTORS HAVE BEEN TURNED, AND NOW NEED TO BE REPLACED AT 38,000 MILES. I THINK THAT AFTER READING ALL THE COMPLAINTS ON BRAKES FOR THIS VEHICLE, THAT THIS PROBLEM NEEDS SOME ATTENTION. *AK
WHEN APPLYING BRAKES STEERING WHEEL WOULD SHAKE. TOOK VEHICLE TO DEALER, AND THEY STATED THAT ROTORS WERE WARPED. PLEASE PROVIDE FURTHER ANY FURTHER INFORMATION.*AK
VEHICLE HAS A "WOBBLE" IN THE FRONT END AT SPEEDS FROM 51MPH UP. THE FOLLOWING COMPONENTS HAVE BEEN REPLACED AND THE PROBLEM STILL EXISTS. FRONT STABILIZER SHOCK, ALL FOUR TIRES (TWICE) ALL FOUR RIMS-WHEELS, BOTH AXLES, AND NUMEROUS ATTEMPTS TO CORRECTLY ALIGN THE TIRES. THE PROBLEM DEVELOPED IMMEDIATELY UPON PURCHASE AND WAS SERVICED WITHIN ONE WEEK OF DELIVERY. I MOVED LAST YEAR AND THE JEEP DEALER IN STAUNTON, VA. STATED THAT THE JEEP ENGINEERS ARE AWARE OF THE PROBLEM AND ARE TRYING TO FIGURE IT OUT. THIS IS THE SAME THING I WAS TOLD ALMOST ONE YEAR AGO AND THEY STILL DON'T KNOW WHAT THE PROBLEM IS. I ATTEMPTED TO HANDLE THIS THROUGH ARBITRATION, HOWEVER, AS I TRAVEL A LOT, JEEP TOLD ME MY VEHICLE WAS OUT OF THE ORIGINAL FACTORY WARRENTY AND EVEN THOUGH I PURCHASED THE SIX-YEAR, 100,000 MILE EXTENDED WARRANTY, THEY DENIED ANY CLAIM I MAY HAVE AGAINST JEEP. I AM CONCERNED THAT THE CONTINUOUS WOBBLING WILL NOT ONLY SPEED UP TIRE WEAR, BUT OTHER COMPONENTS MAY VIBRATE LOOSE.*AK
WHILE DRIVING APPLIED BRAKES, AND BRAKES DIDNOT STOP VEHICLE. TOOK VEHICLE TO DEALER, AND HAD BRAKES REPAIRED. THIS WAS THE THIRD TIME BRAKES HAD BEEN REPLACED. *AK
WHILE PARKED VEHICLE JUMPED INTO REVERSE AND ROLLED BACKWARDS, HITTING MAILBOXES. THIS WAS SECOND TIME THIS HAD HAPPENED. HAVE YET TO CONTACT DEALER. PLEASE ADD VIN. *AK
AFTER OWNING THIS VEHICLE FOR JUST OVER 19 MONTHS, WE HAVE HAD TO HAVE THE MAIN COMPUTER REPLACED AS WELL AS NEW FRONT BRAKE ROTORS 2 TIMES. THE FIRST TIME WE HAD TO REPLACE THE ROTORS WE HAD OWNED THE CAR FOR A LITTLE OVER A YEAR. NOW, THE SECOND TIME WE'RE REPLACING THE ROTORS AFTER ONLY 7 MONTHS. THE BRAKE ROTORS WARP AND CAUSE SEVER "SHIMMYING" WHILE BRAKING, THIS LEADS TO LESS CONTROL OF THE VEHICLE AND DELAYED STOPPING. THIS PROBLEM CAUSES A HAZARD TO BOTH THE PASSENGERS OF THE DEFECTIVE VEHICLE AND TO THOSE DRIVING AROUND IT. THESE VEHICLES NEED TO BE RECALLED AND THE DEFECT NEEDS TO BE CORRECTED RIGHT. THANK YOU FOR YOUR TIME AND YOUR HELP.*AK
VIOLENT SHAKING AND VIBRATION OF STEERING CONTROL WHEN BRAKING. THIS CAN CAUSE DRIVER TO PANIC AND LOOSE CONTROL OF VEHICLE. DUE TO WARPED BRAKE ROTORS AND WORN BRAKE PADS.
WHEN BRAKES ARE APPLIED EXTREME VIBRATION OCCURS IN FRONT END. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
WHEN APPLYING THE BRAKES AT SPEEDS OF 35-55 MPH THE ENTIRE VEHICLE SHAKES VIOLENTLY. THE STEERING WHEEL ALSO VIBRATES TO A POINT WHERE I FEEL I WILL LOOSE CONTROL OF THE VEHICLE. I FIRST NOTICED THE PROBLEM AT 8,000 MILES AND I IMMEDIATELY NOTIFIED THE LES VOGEL DEALERSHIP WHO CHARGED ME $50.00 TO INSPECT THE BRAKE SYSTEM. AFTER THEIR INSPETION THEY TOLD ME THAT THE ROTORS WILL WARP WHEN THEY OVERHEAT AND CAUSE THE VEHICLE TO SHAKE AND THAT IT IS NOT A PROBLEM. NOW AT 21,000 MILES THE VIBRATING HAS INCREASED EVEN WHEN APPLYING THE BRAKES AT LOWER SPEEDS. IT FEELS AS IF THE VEHICLE WILL NOT STOP IN TIME AND THIS IS A MAJOR SAFETY ISSUE. *AK
AT APPROC 8000 MILES, PULATING OF BRAKES WAS NOTICED. WHEN COMING TO A GRADUAL STOP. AT APPROXIMATELY 10,000 CAR VIBRATED WHEN BRAKING AT VARIOUS SPEEDS. I SPOKE TO THE HUFFINES SERVICE REP ON MAY 15, 2001 WHILE THE CAR WAS IN FOR A WARRANTY REPAIR , AT 15000 MILES, AFTER IT HAD LOST ALL POWER. (DISTRIBUTER PROBLEM). HE EXPLAINED TO ME THAT THE ROTORS, THRU FAST COOLING, TENDED TO WARP WITH ALL THE WEIGHT OF THE VEHICLE AND IT WAS NOTHING TO WORRY ABOUT FROM A SAFETY STANDPOINT AND IT WAS TYPICAL OF MANY CARS (EVEN HIS FORD DID IT, HE SAID). AGAIN, IN JUNE , 2001, I TOOK IT INTO THE DEALER I BOUGHT IT FROM , ELDORADO, TO HAVE A WHINING NOISE ,. THE WHINING NOISE TOGETHER WITH THE WORSENING VIBRATION WHEN BRAKING CONCERNED ME AND TOOK IT INTO THE DEALER WHERE PURCHASED. THEY FOUND NOTHING AND ASSURED ME THAT THE VIBRATON WAS TYPIUCAL AND NOTHING TO WORRY ABOUT, .HE SUGGESTED THAT IT WAS PROBABLY RELATED TO THE WAY IN WHICH I MANAGE THE BRAKES WHEN STOPPING. SINCE , THE VIBRATION HAS GOTTEN SO BAD THAT IT IS DIFFICULT TO STAY IN MY LANE STOPING AND IT IS VERY SCARY. I NOW HAVE 26,000 MILES AND AFTER RESEARCHING AND GOING TO A N INDEPENDENT MECHANIC, I DISCOVER THAT IT IS APPARENTLY A MANUFACTUERS PROBLEM WITH THE EQUIPMENT AND IN ORDER TO FIX, I MUST BUY NEW ROTORS AND PADS, PROBASBLY FOR FRONT AND BACK. I HAVE ALSO LEARNED THAT TWO OTHER FRIENDS WHO HAVE A 1999'S HAVE HAD TO HAVE THEIRS REPLACED AT VERY LOW MILEAGE. ONE OF THEM IS ON THEIR THIRD SET, AS ARE MANY LISTED ON THE NT WEB SITE. BRAKES SHOULD LAST MUCH LONGER AND WITH SUCH A DANGEROUS PROBLEM, YOU SHOULD BE CONCERNED. WHILE THERE IS A SERVICE BULLETIN OUT ON THE PROBLEM I LEARNED FROM THE SALES CUSTOMER SEERVICE REP AT THE DEALER THERE IS NOT YET ANY RECALL AND ACCORDING TO THE REP IT IS A TYPICAL PROBLEM. SHE IN FACT HAD HER REPLACE AT 14,000 MILES THE FIRST TIME AND THREE TIMES SINCE.. THIS IS A MANUFACTURER PROBLEM AND IT WOULD SEEM FROM A LIABILITY PERSPECTIVE THE MANUFACTUER WOULD WANT TO FIX .*AK
I WAS BRAKING AT A STOPLIGHT. AND HAD ALMOST COME TO A COMPLETE STOP, WHEN THE VEHICLE SUDDENLY ACCELERATED AND SHOT FORWARD. MY FOOT WAS ON THE BRAKE THE ENTIRE TIME BUT IT MADE NO DIFFERENCE. WHAT STOPPED ME WAS THE CAR IN FRONT OF ME. I REAR-ENDED IT WITH ENOUGH IMPACT TO PUSH THAT CAR INTO THE CAR AHEAD OF IT.*AK
STEERING WHEEL AND BRAKE PEDAL WHEN BRAKES WAS APPLIED. I TOOK VEHICLE TO DEALER FOR INSPECTION AND THEY DETERMINED THAT THE BRAKE PADS WERE WORN DOWN AND THE ROTORS NEEDED RESURFACING. THEY SAID THAT THE PARTS HAD A WARRANTY FOR 12,000 MILES. I FEEL THAT THE BRAKE PADS AND ROTOR WERE WORN DOWN PREMATURELY DUE TO DEFECT IN DESIGN OF BRAKE SYSTEM. CHRYSLER SHOULD REDESIGN THEIR ROTORS AND RECALL THE DEFECTIVE ONES.PLEASE INVESTIGATE THIS AS IT COST ME $229.47 TO REPAIR.*AK
VEHICLE LURCHES FORWARD INTERMITTENTLY FROM A STOP POSITION. VEHICLE BEEN TO DEALER ON SEVERAL OCCASIONS, BUT PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
BRAKES ARE A SAFETY HAZARD WHEN BRAKING AT HIGHWAY SPEED VIBRATES AND SHAKES WITH NO CONTROL BETWEEN 57 TO 50 MILES PER HOUR. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
CONTINUAL PROBLEM WITH BRAKES. WARPED ROTORS,NUMEROUS PAD REPLACEMENT, PROBLEM CAUSES SEVERE VIBRATION WHEN BRAKING, AND CAUSES VEHICLE TO JERK. ALSO NOW IS SHIFTING AFTER COMING TO A STOP WHILE IN DRIVE, FEELS LIKE VEHICLE HAS BEEN HIT IN REAR. *AK
AT 7200 MILES THE ENGINE CHECK LIGHT WENT ON FLASHING. THIS HAPPENED 2 MORE TIME OVER LAST WINTER. EACH TIME THE SPARK PLUGS ARE FOULED AND REPLACED, THE COMPUTER REPORTS MISFIRING IN THE ENGINE. THEN IN JULY MY CAR WENT ON FIRE AFTER DRIVING 6 MILES TO THE STORE. I PARKED MY CAR WENT INTO THE STORE ONLY TO BE CALLED OUT 5 MIN LATER THAT MY CAR WAS ON FIRE. THE FIRE DEPARTMENT HAD TO BREAK INTO THE CAR BECAUSE THE HOOD RELEASE WAS BURNT. CHRYSLER SAID IT WAS A RODENT THAT CHEWED THE FUEL INJECTOR HARNESS. NOW I'M OUT MY INSURANCE DEDUCTIBLE AND ADDITIONAL RENTAL CAR CHARGES. THEN 2/1/02 AFTER DRIVING TO WORK 7 MILE MY CAR AGAIN WENT ON FIRE AFTER PARKING. THIS TIME MY BOYFRIEND HEARD A CRACKLING SOUND AND SAW SMOKE WHEN HE STOPPED AND PULLED THE HOOD RELEASE, SAW FLAMES AND THROW SNOW ON IT TO PUT IT OUT. IT'S STILL IN THE DEALING WAITING TO SEE WHAT CHRYSLER HAS TO SAY NOW.*AK
BRAKES HAVE BEEN REPAIRED 2 TIMES WITHIN THE FIRST 35 TO 38 THOUSAND MILES AND ARE SHUDDERING VIOLENTLY WHEN BRAKING AT HIGHWAY SPEEDS - SEEMS TO BE A DEFECT FOR THIS TO HAPPEN THREE TIMES WITH JUST 45 THOUSAND MILES ON THE VEHICLE. *AK
I PULLED MY JEEP CHEROKEE INTO THE MAIL CENTER IN MY HOMEOWNERS COMPLEX; I PUT THE JEEP IN PARK; OPENED MY DRIVERS SIDE DOOR; GOT OUT OF THE CAR; RETREIVED MY MAILBOX KEY FROM THE DRIVERS SIDE DOOR(WHERE I STORE IT); TURNED AROUND AND PUT THE KEY INTO THE MAILBOX; OPENED MY MAILBOX AND AS I WAS ABOUT TO TAKE THE MAIL OUT OF THE BOX I HEAR D A NOISE; I TURN AROUND AND MY JEEP IS MOVING BACKWARDS; I INSTINCTIVELY LUNGE AT THE CAR; HIT MY HEAD ON THE OUTER EDGE OF THE OPEN DOOR CAUSING A MAJOR CUT REQUIRING SUTURES; THEN THE OPEN DOOR AND MOVING CAR PIN ME AGAINST A POST; I MANAGE TO PUSH MY WAY FREE CAUSING MORE INJURIES TO MYSELF; SPIN AROUND THE OUTSIDE OF THE POLE; MANAGE TO GET INTO THEJEEP;---- IT JUMPED OUT OF PARK INTO REVERSE; THE OPEN DOOR WAS CRUSHED BACKWARDS BY THE POLE CAUSING THE PROPERTY DAMAGE AND I WAS INJURED IN THE INCIDENT AS WELL. NOW I FIND OUT THAT GRAND CHEROKEES AND LAREDOS HAVE THESE REPORTED INCIDENTS OF JUMPING INTO REVERSE AND I THINK THESE PROBLEM AUTOS SHOULD BE TAKEN OFF THE ROAD; THIS COULD HAVE BEEN A TRAGIC SCENE BECAUSE THIS MAIL CENTER IS USUALLY BUSY AND IF THERE WAS A CHILD OR SOMEONE BEHIND MY CAR OR ANOTHER AUTO BEHIND ME WHEN THIS HAPPENED IT COULD HAVE BEEN FATAL; FOR ME AS WELL--I'M LUCKY I WASN;T KNOCKED OUT.*AK
WHEN APPLYING BRAKES VEHICLE VIBRATES. MECHANIC HAS REPLACED ROTORS TWICE. *AK
VEHICLE SHAKES UPON APPLYING BRAKES, PROBLEM IS WITH DEFECTIVE ROTORS, STARTED AT 8000 MILES, JEEP REFUSES TO REPLACE. NUMEROUS COMPLAINTS FROM OTHERS WITH SAME PROBLEM. WHY IS NHTSA WAITING UNTIL A FATALITY OCCURS ?
MY WIFE HAD HER 2000 JEEP GRAND CHEROKEE IN PARK ON A FAIRLY LEVEL SURFACE, SHE GOT OUT OF HER VEHICLE TO CHECK ON SOME YOUNG PEOPLE. WHEN SHE GOT OU A FRIEND OF HERS IN ANOTHER SUV YELLED THAT HER JEEP WAS MOVING. SHE LOOKED BACK THE JEEP JUMPED A CURB RAN OVER FOUR 20 YEAR OLD SHRUBS THEN HIT A LAMP POST. THE VEHICLE DID NOT START MOVING UNTIL SHE WAS 20-30 FEET FROM THE JEEP. I REPORTED THIS TO JEEP, THAY SENT OUT AN INSPECTOR WHO AGREED WITH ME THAT THE JEEP HAD TO BE IN GEAR TO BE ABLE TO HAVE ENOUGH MOMENTEUM TO JUMP THE CURB AND RUN OVER THE SHRUBS AND HIT THE LAMP POST. JEEP DENIED THAT THE VEHICLE WAS AT FAULT, REFUSED TO REPAIR SMALL DAMAGE, THANK GOD THIS DID NOT HAPPEN IN MY DRIVE WAY WITH MY 28 MONTH OLD GIRL ANYWHERE NEAR THE JEEP. THIS IS A SAFTEY PROBLEM AND I NEED HELP. THANK YOU. *AK
THE BRAKE PEDAL VIBRATED VIOLENTLY WHEN APPLIED. THE DEALER HAS BEEN CONTACTED. *AK SCC
WHILE DRIVING AT ANY SPEED, THERE WOULD BE VIBRATION IN VEHICLE DURING ACTIVATION OF BRAKE SYSTEM. VIBRATION WOULD INCREASE IN SEVERITY AT HIGHER SPEEDS. DEALERSHIP EXAMINED VEHICLE AND REPLACED BRAKE ROTORS UNDER WARRANTY BECAUSE ROTORS WERE WARPED. *AK
JEEP CLAIMS THAT IT DOES NOT HAVE A PROBLEM WITH BRAKE ROTORS, AFTER RESEARCHING, THEY SEEM TO HAVE A BIG PROBLEM THEY WILL NOT FIX. IT IS TO LATE TO HELP MY SIX MONTH OLD BABY WHO ENDED UP IN THE HOSPITAL AFTER A FAILURE! *AK
TIMING BELT WORE OUT AND TENSIONER HAS DISENGAGED. DEALER HAS BEEN CONTACTED. PLEASE GIVE ANY FURTHER DETAILS.*AK
ROTORS HAVE WARPED 3 TIMES IN 16615 MILES. PRESENTS SAFETY ISSUE WHEN BRAKING. *AK
WHENEVER VEHICLE GOES OVER A BUMP IT SHIMMIES AND IS VERY HARD TO STEER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
THERE IS VIBRATION COMING FROM FRONT OF THE VEHICLE DURING ACTIVATION OF BRAKE SYSTEM. VIBRATION INCREASES IN SEVERITY WHEN SPEED OF VEHICLE INCREASES. THE DEALERSHIP EXAMINED VEHICLE AT 10,000 MILES, AND REPLACED THE FRONT BRAKE ROTORS WHICH FAILED TO EFFECTIVELY REMEDY THE PROBLEM. *AKTHE DEALER REFUSED TO DO ANYTHING TO CORRECT THE WARPED ROTORS, THE DEALER ACKNOWLEDGED THAT FAULTY PARTS WERE USED BUT CLAIM THAT THE MANUFACTURER WILL NOT STAND BEHIND THE PARTS *NLM
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY TOOK OFF IN REVERSE, HITTING A PERSON AND THEN A BUILDING. PERSON WAS SERIOUSLY INJURED, DAMAGE TO VEHICLE WAS $1700.00. *AK CONSUMER STATES THAT HIS FOOT WAS ON THE BRAKES WHILE VEHICLE WAS IN MOTION. *JB
VEHICLE SLIPS OUT OF PARK INTO GEAR, AND ACCELERATES FORWARD AND OR IN REVERSE.*AK
WARPED ROTORS AT 9K MILES - DEALER TURNED ROTORS AT NO COST. WARPED ROTORS AT 16K MILES - DEALER REPLACED ROTORS AT NO COST. WARPED ROTORS AT 20K MILES - DEALER SAYS I HAVE POOR DRIVING HABITS AND THEY WILL NOT COVER THE ROTORS ANY MORE. WE WILL SEE ABOUT THAT! NEXT IS THE POWER STEERING GROAN MADE WHEN MAKING SLOW RIGHT HAND TURNS - DEALER REPLACED GEAR BOX ONCE. NOW THE NOISE IS HAPPENING INTERMITTENTLY - DEALER CAN'T FIX BECAUSE THEY ARE NOT ABLE TO DUPLICATE NOISE. AFTER READING THESE COMPLAINTS ON THIS WEB SITE SOMETHING NEEDS TO BE DONE FOR A LONG TERM FIX. I CAN GET DEALER TO REPAIR AGAIN AT NO COST THIS TIME BUT I DO NOT WANT TO GO THROUGH THIS AGAIN 4 K MILES FROM NOW. NT. *AK
WHILE VEHICLE WAS IN PARK AND IDLING, THE VEHICLE SLIPPED INTO REVERSE, AND CRASHED INTO A BUILDING BEFORE STOPPING,CONTACTED DEALER.*AK CONSUMER STATED PRIOR TO THE ACCIDENT HE WAS HAVING PROBLEMS THE THE KEY/ SHIFTER LOCK MECHANISM TRYING TO TAKE THE KEY OUT OF THE IGNITION AFTER TURNING OFF ENGINE, DEALER REPLACED A FAULTY BRACKET.*SLC
WHILE PARKED WITH VEHICLE RUNNING ON AN INCLINE AND WITHOUT ANY INDICATION VEHICLE STARTED ROLLING BACKWARDS. CONSUMER HAD TO DEPRESS BRAKE PEDAL TO STOP VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHEN DOORS ARE LOCKED DOOR LOCKS MALFUNCTION, PREVENTING OCCUPANTS OF THE VEHICLE FROM EXITING OR ENTERING. DOORS FAIL TO UNLOCK. CONSUMER HAS NOTICED A NOISE COMING FROM THE DOOR LOCKS WHEN ATTEMPTING TO UNLOCK DOORS FOLLOWED BY ENGINE LIGHT ILLUMINATING ON THE DASHBOARD. CONSUMER HAS CONTACTED DEALER, AND LOCKS ON THE DOORS ARE BEING REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
BRAKES BEGAN PULSATING AND SHAKING ON 12/2000, 22422 MILES. REPAIRED 1/04/2001. REPEATED PREVIOUS PROBLEM ON 4/05/01, 27028 MILES. REPAIRED. NOW 1/17/2002 AND BRAKES ARE AGAIN IN NEED OF REPAIR. I FEEL THIS COULD BE DANGEROUS AND AT THE VERY LEAST THEIR IS A DEFECT IN THESE BRAKES. THANK YOU. *AK
INGAGE IN PARK, GOT OUT OF THE VEHICLE LEFT DRIVER SIDE DOOR OPEN, ENGINE ON WASKED BACK AROUND TO GET IN THE VEHICLE. SUDDENLY SHIFTED INT REVERSE AND TOOK OFF DOWN DRIVEWAY AND CRASHED BACKEND FIRST INTO LARGE OAK TREE. VEHICLE TOTTALED
INSURED SMELLED BURNING WIRES AS SHE GOT OUT OF VEHICLE. CLAIM NUMBER 48-5168-721. *YH
THE ENGINE CAUGHT FIRE DUE TO A POWER STEERING PUMP FAILURE. CLAIM NUMBER 20-5238-487. *YH
INSURED SMELLED SOMETHING AND THEN SAW SMOKE COMING OUT OF THE VEHICLE WHICH THEN CAUGHT ON FIRE. CLAIM NUMBER 20-5242-834. *YH
INSURED PARKED VEHICLE AND WENT INTO SCHOOL, ABOUT 15 MINUTES LATER HE WAS INFORMED HIS VEHICLE WAS ON FIRE, THE FIRE STARTED FROM A FUEL LEAK IN THE ENGINE COMPARTMENT. CLAIM NUMBER 52-2453-799. *YH
INSURED STATED THAT THE FIRE STARTED BY SPARKS IN THE WIRING UNDER THE HOOD AND SPREAD TO PASSENGER COMPARTMENT. CLAIM NUMBER 38-J818-276. *YH
WHILE DRIVING, THE VEHICLE CAUGHT ON FIRE BECAUSE OF WIRES, INSURED STATED THAT THE DEALER HAD CHANGED THE WIRES BECAUSE THEY HAD BURNED PREVIOUSLY. CLAIM NUMBER 11-3602-682. *YH
WIRES WERE MELTED, INSURED STATED THAT THIS WAS AN INTERNAL FIRE AND FEELS INCIDENT COULD BE A POSSIBLE DEFECT. CLAIM NUMBER 30-V293-535. *YH
INSURED PULLED THE VEHICLE IN TO THE DRIVEWAY AND THE VEHICLE CAUGHT ON FIRE. CLAIM NUMBER 52-2544-011. *YH
INSURED STATED THAT ENGINE CAUGHT ON FIRE. CLAIM NUMBER 05-4596-849. *YH
WHILE DRIVING INSURED NOTICED VEHICLE WAS IDLING ROUGH, INSURED PARKED THE VEHICLE AND SAW STEAM WAS COMING OUT AND THEN VEHICLE CAUGHT ON FIRE. CLAIM NUMBER 52-2478-631. *YH
ENGINE COMPARTMENT CAUGHT FIRE DUE TO WIRING HARNESS FAILURE. CLAIM NUMBER 29-6065-511. *YH
WHILE INSURED WAS TRAVELING NORTH ON CENTRAL STARTED TO SEE SMOKE AND PULLED OVER, VEHICLE CAUGHT ON FIRE, INSURED STATED THAT FIRE ORIGINATED WITHIN THE ENGINE COMPARTMENT FROM THE IGNITION OF TRANSMISSION FLUID WHICH EXPELLED FROM THE TRANSMISSION COOLER HOSE ONTO HOT SURFACES OF THE EXHAUST SYSTEM. CLAIM NUMBER 13-7494-462. *YH
INSURED SMELLED BURNING WIRES AS SHE GOT OUT OF VEHICLE. CLAIM NUMBER 48-5168-721. *YH
INSURED PARKED VEHICLE AND WENT INTO SCHOOL, ABOUT 15 MINUTES LATER HE WAS INFORMED HIS VEHICLE WAS ON FIRE, THE FIRE STARTED FROM A FUEL LEAK IN THE ENGINE COMPARTMENT. CLAIM NUMBER 52-2453-799. *YH
WHILE DRIVING, THE VEHICLE CAUGHT ON FIRE BECAUSE OF WIRES, INSURED STATED THAT THE DEALER HAD CHANGED THE WIRES BECAUSE THEY HAD BURNED PREVIOUSLY. CLAIM NUMBER 11-3602-682. *YH
ENGINE COMPARTMENT CAUGHT FIRE DUE TO WIRING HARNESS FAILURE. CLAIM NUMBER 29-6065-511. *YH
THE ENGINE CAUGHT FIRE DUE TO A POWER STEERING PUMP FAILURE. CLAIM NUMBER 20-5238-487. *YH
INSURED SMELLED SOMETHING AND THEN SAW SMOKE COMING OUT OF THE VEHICLE WHICH THEN CAUGHT ON FIRE. CLAIM NUMBER 20-5242-834. *YH
INSURED STATED THAT THE FIRE STARTED BY SPARKS IN THE WIRING UNDER THE HOOD AND SPREAD TO PASSENGER COMPARTMENT. CLAIM NUMBER 38-J818-276. *YH
WIRES WERE MELTED, INSURED STATED THAT THIS WAS AN INTERNAL FIRE AND FEELS INCIDENT COULD BE A POSSIBLE DEFECT. CLAIM NUMBER 30-V293-535. *YH
INSURED PULLED THE VEHICLE IN TO THE DRIVEWAY AND THE VEHICLE CAUGHT ON FIRE. CLAIM NUMBER 52-2544-011. *YH
INSURED STATED THAT ENGINE CAUGHT ON FIRE. CLAIM NUMBER 05-4596-849. *YH
WHILE DRIVING INSURED NOTICED VEHICLE WAS IDLING ROUGH, INSURED PARKED THE VEHICLE AND SAW STEAM WAS COMING OUT AND THEN VEHICLE CAUGHT ON FIRE. CLAIM NUMBER 52-2478-631. *YH
WHILE INSURED WAS TRAVELING NORTH ON CENTRAL STARTED TO SEE SMOKE AND PULLED OVER, VEHICLE CAUGHT ON FIRE, INSURED STATED THAT FIRE ORIGINATED WITHIN THE ENGINE COMPARTMENT FROM THE IGNITION OF TRANSMISSION FLUID WHICH EXPELLED FROM THE TRANSMISSION COOLER HOSE ONTO HOT SURFACES OF THE EXHAUST SYSTEM. CLAIM NUMBER 13-7494-462. *YH
DUE TO PROBLEMS WITH ROTORS STEERING WILL START TO SHAKE. CONSUMER HAS HAD ROTORS REPLACED TWICE ALREADY. CONTACTED DEALER, AND THE DEALER KNEW ABOUT PROBLEM, BUT WOULD NOT FIX IT FOR FREE.*AK
THERE IS A DEFECT IN THE BRAKE PADS/ROTORS. THE FRONT BRAKE PADS/ROTORS HAVE BEEN REPLACED TWO TIMES, MILEAGE 11,467 AND 18,466. THE SECOND REPLACEMENT THE SERVICE DEPARTMENT PUT ON A NEW UPDATED PAD THAT WAS SUPPOSED TO SOLVE THE PROBLEM. NOT QUITE. PRESENTLY THE CAR IS IN THE SERVICE DEPARTMENT GETTING ALL 4 ROTORS GRINDED DOWN. I AM CURRENTLY FIGHTING FOR WARRANTY COVERAGE. I HAVE BEEN THROUGH THE ARBITRATION PROCESS; I WAS TOLD IT HADN'T BEEN SERVICED ENOUGH TIMES FOR THIS PROBLEM. DAIMLERCHRYSLER IS WELL AWARE OF THIS PROBLEM, WHERE'S THE RECALL FOR THIS MAJOR SAFETY DEFECT???*AK
BRAKE ROTORS AND PAD HAVE TO BE REPLACED EVERY 25000 MILES. BRAKES PEDAL GOES ALL THE WAY TO THE FLOOR. DEALERSHIP IS AWARE OF PROBLEM.*AK
WHEN PRESSING ON BRAKES TO SLOW DOWN FRONT END AND STEERING WHEEL WOULD HAVE A SEVERE VIBRATION. VEHICLE'S HARD TO CONTROL WHEN THIS HAPPENS. CONTACTED DEALERSHIP.*AK
AFTER SHIFTING VEHICLE INTO PARK, AND WITHOUT ANY INDICATION, VEHICLE STARTED ROLLING BACKWARDS. CONSUMER WAS INJURED. PLEASE PROVIDE FURTHER INFORMATION. *AK
THE CONSUMER PLACED THE VEHICLE INTO PARK AND EXITED THE VEHICLE, SUDDENLY THE VEHICLE JUMPED OUT OF PARK AND INTO REVERSE, IN AN ATTEMPT TO STOP THE VEHICLE THE CONSUMER GRABBED THE STEERING WHEEL BUT WAS DRAGGED RESULTING IN BRUISES ALL OVER. NLM
THE CONSUMER PLACED THE VEHICLE INTO PARK AND EXITED THE VEHICLE, SUDDENLY THE VEHICLE JUMPED OUT OF PARK AND INTO REVERSE, IN AN ATTEMPT TO STOP THE VEHICLE THE CONSUMER GRABBED THE STEERING WHEEL BUT WAS DRAGGED RESULTING IN BRUISES ALL OVER. NLM
VEHICLE HAS A ROUGH RIDE TO IT. *AK
WARPED ROTORS CAUSE DANGEROUS FRONT END SHIMMY WHEN BRAKES APPLIED - MANUFACTURER DENIES DEFECT EXISTS - SIMILIAR PROBLEM, SEND CONTACT INFO TO JEEPROTORS@YAHOO.COM. *AK
PLEASE HELP ME I BOUGH A NEW CAR FROM THESE DEALER AND I AM HAVING PROBLEMS WITH THE FRONT END. I BOUGHT THESE CAR IN JULY OF 2000 AND THE BRAKE PADS/ROTORS HAVE BEEN REPLACE 3 TIMES ALREADY THE FIRST TIME WAS ON DECEMBER 2000, THE SECOND TIME WAS ON JUNE 2001 AND THE THIRD TIME NOW WAS NOVEMBER 2001. THE THIRD TIME I HAD TO PAY BECAUSE MY CAR WAS OVER THE 12,000 THOUSAND MILE WARRANTY. WE SPOKE TO THE GENERAL MANAGER OF THE DEALER AND WE GOT NO HELP, HE REFER US TO THE MANAGER OF THE SERVICE DEPARTMMENT WHO WAS NO HELP EITHER, I JUST SEND A LETTER TO THE COMPANY IN MICHIGAN BECAUSE WE REALLY THINK IS NOT FAIR, WE BEING GIVEN THE RUN AROUND BY EVERYONE, WE BELIEVE THAT OUR CAR HAS A BRAKE/ROTORS FACTORY DEFECT BUT WE DON'T REALLY KNOW HOW TO GO ABOUT GETTING HELP. BESIDES THE LAST TIME I TOOK THE CAR TO GET THE ROTORS REPLACED THE DEALER REPORTED TO ME THAT SOMETHING WAS LEAKING FROM THE FRONT VEHICLE AND THAT THE INNER DIFERENTIAL AXLES NEEDED TO BE SEALS, IS THESE NORMAL ON A NEW CAR WE ARE MAINLY CONCERN ABOUT THE BRAKE/PADS ROTORS AND BECAUSE WE HAVE CHILDREN WE DO NOT KNOW IF THESE COULD BE A SAFETY ISSUE. THANK YOU SO MUCH FOR YOUR HELP. SINCERELY, THE [XXX] FAMILY. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TR
VEHICLE SHAKES EXCESSIVELY UPON APPLYING BRAKES. ACCORDING TO NUMEROUS INSPECTION REPORTS PROBLEM IS WITH ROTORS. JEEP INSTALLED DEFECTIVE ROTORS. STARTED AT 10,000 MILES. MANUFACTURER REFUSES TO REPLACE. NUMEROUS OTHER JEEP GRAND CHEROKEES (YEAR 2000) EXPERIENCE SAME PROBLEM. SERIOUS SAFETY ISSUE !!! HOW MUCH LONGER BEFORE A FATALITY OCCURS ?*AK
WHEN BRAKES APPLIED THE VEHICLE JUMPS TO A STOP. *AK
VEHICLE WAS PARKED WITH ENGINE RUNNING, PARK BRAKE NOT APPLIED, AND SUDDENLY VEHICLE WENT BACKWARDS, CONSUMER WAS ABLE TO JUMP IN AND SHUT ENGINE OFF.*AK
VEHICLE HAD EXCESSIVE VIBRATION IN STEERING COLUMN WHEN BRAKES WERE APPLIED. DEALER REPLACED WARPED FRONT ROTORS AND BRAKE PADS. NOW 4,000 MILES LATER VIBRATION IS BEGINNING TO HAPPEN AGAIN, WILL BE TAKING TO DEALER FOR FIX BUT MOST LIKELY AT MY EXPENSE SINCE 12MONTH 12,000 MILE WARRANTY IS UP. AFTER READING ALL INPUTS FROM GRAND CHEROKEE OWNERS I BELIEVE THIS PROBLEM MUST BE A KNOWN MANUFACTURER DEFECT OR DESIGN PROBLEM AND JEEP SHOULD PROVIDE A FIX AT NO ADDITIONAL COST TO THE CONSUMER.
WHILE IDLING IN PARK, THE VEHICLE ROLLED INTO REVERSE, RESULTING IN A COLLISION.*AK *SLC
AFTER BEING SIDE-SWIPED I EXITED MY VEHICLE LEAVING THE ENGINE RUNNING AND THE TRANSMISSION IN WHAT I BELIEVED TO BE PARK. AFTER A SHORT TIME MY VEHICLE, ON ITS OWN, BACKED INTO ANOTHER JEEP PARKED IN THE INTERSECTION BEHIND ME. AT THE TIME I BELIEVED I LEFT THE TRANSMISSION IN NEUTRAL. SOMETIME TOWARDS THE MIDDLE OF THIS YEAR I READ OF A PROBLEM WITH THIS MODEL STATING THE TRANSMISSION FAILED TO STAY IN PARK BUT THE ARTICLE FURTHER STATED IT WAS FOR MODEL YEARS UP TO 1999 ONLY. SUBSEQUENTLY I READ THAT LATER MODELS ALSO HAD THIS PROBLEM (A FLAT SPOT BETWEEN PARK AND REVERSE CAUSING THE TRTANSMISSION TO HOLD THE VEHICLE IN PARK WITHOUT THE DETENT LOCKING IT IN PARK). WITH THIS INFORMATION I TRIED TO SIMULATE THE PROBLEM ON MY VEHICLE. TO MY SURPRISE I COULD EASILY SHIFT THE TRANSMISSION ONTO THE FLAT SPOT WITHOUT THE PARK DETENT LOCKING INTO PARK AND WITH JUST THE SLIGHTEST TOUCH OF THE SHIFTING LEVER CAUSE THE TREANSMISSION TO SHIFT INTO REVERSE. THIS COULD ONLY BE ACCOMPLISHED WITH THE ENGINE RUNNING. I NOW QUESTION IF THE SECOND PART OF MY ACCIDENT (MY VEHICLE BACKING INTO THE CAR BEHIND MINE) WAS CAUSED BY THIS DESIGN FLAW IN THE TRANSMISSION. I REPORTED MY FINDINGS TO THE DEALER'S SERVICE MANAGER BUT WAS TOLD "...TO TALK WITH THE BODY SHOP THAT REPAIRED THE DAMAGE TO MY VEHICLE" (I DID NOT TSLK WITH THE BODY SHOP AS THIS SOLUTION SOUNDED RIDICULOUS).*AK
PUCHASED VEHICLE 6/30/2000. ON 11/30/2000 WITH ONLY 8,541 MILES, THE DEALER DID A WARRANTY REPLACEMENT OF FRONT ROTORS AND BRAKE PADS, WHICH WAS NECESSARY TO CORRECT HEAVY VIBRATION WHEN BRAKING. VEHICLE IS USED 95% IN TOWN. SEVEN MONTH LATER, ON 6/01/2001, SAME PROBLEM. DEALER RESURFACED FRONT AND BACK ROTORS AND CHARGED US AN $80.00 (DEDUCTABLE) FEE, WITH THE BALANCE PAID BY DAIMLER CHRYSLER AS GOOODWILL. SIX MONTHS LATER, 12/14/2001 (15,314 MILES) WE ASKED THE DEALER TO REPLACE THE ROTORS SINCE THE LAST FIX, ONLY 6 MONTHS AGO DID NOT LAST. THEY TOLD US WE WOULD HAVE TO PAY ANOTHER $200 TO REPLACE THE FRONT ROTORS. WE WERE TOLD BY "PAT" THE SERVICE TECHNICIAN THAT THEY NOW HAD A "PERMANENT" FIX TO THIS WIDE SPREAD PROBLEM. WE DID NOT HAVE TIME TO TAKE IT IN AND ON 12/20/2001, WHILE DRIVING ON SNOW PACKED ROADS THE VEHICLE WAS UNUSUALLY DIFFICULT TO STOP. IT FELT LIKE THE WARPED ROTORS IMPACTED THE ANTI-LOCK BRAKE SYSTEM TO THE POINT OF FOOLING IT SELF INTO RELEASING THE BRAKES AND ALTERNATELY LOCKING THEM UP. I CAN'T GET MORE THEN 7-8 THOUSAND MILE OUT OF A SET OF BRAKES ON THIS VEHICLE! MY 3 OTHER VEHICLES HAVE BRAKES THAT LAST OVER 35,000 MILES EACH! I'M UPSET OVER THE COST BUT NOW I'M EXTREMELY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. DIAMLER CHRYSLER DOESN'T WANT TO STAND BEHIND THEIR PRODUCT.
FRONT ROTORS HAVE BEEN REPLACED 3 TIMES/ WERE RESURFACED ONCE, AND REAR ROTORS WERE REPLACED ONCE DUE TO VIBRATION IN VEHICLE.*AK CONSUMER STATED THAT THE PCV VALVE FAILED, FUEL FILTER FAILED, AND FRONT SHOCKS LEAKING FLUID AND REPLACED FRONT SHOCKS, ALSO THE TRANSMISSION PAN WAS LEAKING FLUID, WIPER BLADES WERE REPLACED.*YD
WHILE TRAVELING AT SPEEDS HIGHER THAN 20 MPH AND APPLYING THE BRAKES THERE IS A VIBRATION COMING FROM VEHICLE. DEALERSHIP EXAMINED VEHICLE, AND DETERMINED THAT ROTORS WERE WARPED AND HAD TO BE REPLACED. REPAIRS WERE NOT MADE BECAUSE DEALERSHIP WOULD NOT COVER THEM UNDER WARRANTY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
TRAVELING ON I-24 AT 55MPH WHEN MOTOR SHUTS OFF. NO POWER STEERING. SPARKS SEEN COMING FROM EXHAUST PIPE. ENGINE FAILURE CAUSED JEEP TO BE HIT FROM BEHIND BY ANOTHER VEHICLE.*AK
WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE WILL COMPLETELY SHUTDOWN WITHOUT WARNING, CAUSE UNKNOWN. DEALER REPLACED A SENSOR WHICH DID NOT CORRECT THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
STEERING COLUMN VIBRATES SEVERLY WHEN ATTEMPTING TO APPLY BRAKES AND TRAVELING AT SPEEDS ABOVE 65 MPH, DEALERSHIP HAS EXAMINED VEHICLE, AND HAS FAILED TO REMEDY PROBLEM BY REPLACING BRAKE PADS AND ROTORS. *AK DEALER RECOMMENDED REPLACING ROTORS, WHICH WERE WARPED, AND ALSO THE BRAKE PADS, CONSUMER REFUSED, ALSO LEFT FRONT AND REAR SHOCK ABSORBERS WERE LEAKING, WHICH WERE REPLACED.*YD
EARLY BRAKE ROTOR WARPAGE UNDER NORMAL DRIVING CONDITIONS. *AK
PULSATION OF BRAKES,, REPLACED ROTORS, TURNED ROTORS,, EVERY SIX MONTHS. *AK
UPON APPLYING THE BRAKES, THE VEHICLE SHAKES EXCESSIVELY, INCLUDING THE STEERING WHEEL. ACCORDING TO THE DEALER MECHANIC'S REPORT, THE PROBLEM IS ATTRIBUTED TO WARPED ROTORS. NUMEROUS OTHER OWNERS OF THE SAME VEHICLE I ENCOUNTERED HAVE EXPERIENCED THE SAME PROBLEM AT MILEAGE BELOW 10,000 MILES. THE PROBLEM IS NOT ATTRIBUTED TO NORMAL WEAR AND TEAR OR DRIVING HABITS AS EXPRESSED BY THE DEALER, BUT RATHER TO DEFECTIVE MANUFACTURED INSTALLED ROTORS. I WAS INFORMED THAT EARLIER VERSIONS ( 1998, 1999) OF THIS VEHICLE WERE RECALLED FOR DEFECTIVE ROTORS. I AM CONCERNED OF THE SAFETY ISSUES INVOLVED DUE TO THE OPERATOR'S INABILITY TO CONTROL THE VEHICLE UPON APPLYING THE BRAKES.*AK
TEMPERATURE INTO RED ON SEVERAL OCCASIONS AND LOWERS WHEN HEAT TURNED ON. OIL PRESSURE TO ZERO AT START UP AND WHILE DRIVING AT RANGE OF SPEEDS.ENGINE CHECK LIGHT ON. BEEN FOR REPAIRS 5 TIMES. HAVE BEEN TOLD RACK AND PINION LEAKING, NEEDS NEW SHORT BLOCK, GAUGE PANEL FAULTY, CATALYTIC CONVERTER, AND AGAIN NEW SHORT BLOCK NEEDED. PROBLEM PERSISTS.
MY CHEROKEE HAS 14000MILES I HAVE HAD THE TRUCK FOR 2 YRS.I TOOK IT TO THE DEALERSHIP FOR THE FRONT END SHAKING AND THEY TOLD ME THAT THE ROTORS WERE WARPED.THE BRAKES ARE ONLY COVERED FOR 12000 MILES.IT COST ME 180.00 DOLLARS TO FIX,IT SEEMS TO ME THAT THE ROTORS SHOULD LAST LONGER THAN THAT JEEP SHOULD FIX THE PROBLEM OR NOBODY SHOULD BUY THEM
EVERY 3000 MILES BRAKES GO OUT. BRAKES AND CALIPERS HAVE BEEN REPAIRED FOUR TIMES. FRONT RIMS ARE HOT TO THE TOUCH. *AK CONSUMER STATES THAT THE PLASTIC HUB CAPS GET SOFT AND COME OFF, BOTH CALIPERS HAVE BEEN REPLACED ONCE, ROTORS REPLACED 4 TIMES AND TURNED ONCE, BRAKE PADS HAVE BEEN REPLACED 5 TIMES. *JB
HEAD LAMP ELECTRICAL WIRES COMING IN CONTACT WITH THE SHARP EDGE OF THE MAGNESIUM BRAKE PEDAL AND STEERING COLUMN SUPPORT. CAUSING THE WIRE TO ARC AND OVERHEAT WHICH CAUSED THE WIRE INSULATION TO MELT AND FLASH INTO FLAME. CAUSE OF FIRE WAS LACK OF PROPER INSULATION OF THE WIRES AND THEIR ROUTING WHICH CONTACTED THE EDGE OF THE MAGNESIUM BRAKE PEDAL AND STEERING COLUMN SUPPORT.
ROTORS BECAME WARPED/ VIBRATED WHEN PUTTING ON BRAKES. STEERING VIBRATES VERY HARD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
BRAKE ROTORS ARE WARPED. DEALERSHIP IS AWARE OF PROBLEM.*AK
WHEN DRIVING AT LOW SPEED AND STARTING TO BRAKE VEHICLE WOULD LURCH FORWARD. HAD NOT HIT ANYTHING WHEN THIS HAPPENED. HAVE BEEN TO DEALERSHIP AT LEAST 3 TIMES. PROBLEM IS INTERMITTENT. VEHICLE WAS TEST DRIVEN. MECHANIC INDICATED NO PROBLEMS.*AK *SLC
BRAKES ROTOR S ARE WARPED, AND WHEN CONSUMER APPLIES BRAKES, VEHICLE SHAKES. *AK
WHEELS PULSATE AND SHAKE. CONSUMER TOOK VEHICLE TO DEALER, AND THEY RESURFACED ROTORS. ALSO, VEHICLE NEEDED REAR BRAKES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
ABS BRAKE FAILURE. *AK
ROTORS VIBRATE WHEN APPLYING BRAKES FORM HIGH TO LOW SPEEDS. ROTORS ARE BADLY WARPED. *AK
ROTORS AND PADS ON FRONT DISC BRAKES NEEDED TO BE REPLACED 3 TIMES IN 16,600 MILES.*AK
WHILE TRAVELING IN RAIN OR ON WET ROADS BRAKES LOCK UP, AND IT FEELS ROUGH WHEN DEPRESSING BRAKES, RESULTING IN EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION.*AK
FRONT ROTORS HAVE WARPED 5 TIMES SINCE BUYING THE VEHICLE. *AK
CONSUMER HAD JUST PULLED VEHICLE INTO THE DRIVEWAY WHEN IT CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 52-2544-011. *SLC
CONSUMER HAD JUST PULLED VEHICLE INTO THE DRIVEWAY WHEN IT CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 52-2544-011. *SLC
CONSUMER'S VEHICLE REARENDED ANOTHER VEHICLE WHILE DRIVING 20 MPH AND DRIVER'S SEATBELT DID NOT RESTRAIN CONSUMER. SHE HIT FACE ON STEERING WHEEL, AND SUSTAINED BREAKS IN STERNUM. DAMAGE TO VEHICLE WAS $ 1000.00. *AK
CONSUMER REARENDED A VEHICLE WHILE DRIVING 20 MPH AND SEATBELT DID NOT RESTRAIN HER, AND AIRBAGS DID NOT DEPLOY. CONSUMER HIT FACE ON STEERING WHEEL, AND SUFFERED BREAKS IN STERNUM. DAMAGE TO VEHICLE WAS $ 1000.00, OTHER VEHICLE WAS $ 4000.00. *AK
CONSUMER WAS IN FRONT OF VEHICLE WITH ENGINE RUNNING AND EMERGENCY BRAKE NOT APPLIED, VEHICLE SUDDENLY WENT FORWARD. CONSUMER ENDED UP UNDERNEATH VEHICLE, BUT WAS NOT INJURED.*AK *SLC
AT 9,000 MILES DEFECTIVE ROTORS CAUSED STEERING WHEEL TO VIBRATE SEVERELY WHEN BRAKES WERE APPLIED, DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER A RECALL.*AK CONSUMER STATED THAT MANUFACTURER SHOULD HAVE SHARED THE EXPENSE OF REPLACING FRONT AND BACK PADS/ROTORS.*SLC
THE CAR WAS IDLING IN PARK AND IT SUDDENLY SLIPPED INTO REVERSE. THE DRIVER HAD BEEN OUT OF THE CAR FOR ABOUT 15 SECONDS WHEN THE VEHICLE APPARENTLY SLID INTO EITHER REVERSE OR NEUTRAL. FORTUNATELY, THE DRIVER CHASED THE CAR DOWN, JUMPED INTO THE CAR AND WAS ABLE TO MANEUVER THE CAR AWAY FROM STUDENTS WHO WERE WALKING NEARBY. OTHERWISE THERE COULD HAVE BEEN A CATASTROHPE.*AK
WHEN APPLYING BRAKES, IT CAUSED STEERING WHEEL TO VIBRATE SEVERELY. VEHICLE HAS BEEN TO DEALER'S SHOP ON FOUR OCCASIONS AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
AFTER DRIVING VEHICLE THERE IS A BURNING SMELL COMING FROM UNDER THE HOOD, SMELLS LIKE TAR. ODOR NOT NOTICABLE INSIDE VEHICLE. VEHICLE TAKEN TO DEALER 3 TIMES, CANNOT FIND A PROBLEM. *AK
FIRST TIME CHRYSLER REPLACED THE FRONT ROTORS FREE OF CHARGE. THE SECOND TIME I WAS TOLD THAT WAS NOT COVERED UNDER WARRENTY AND ALL THREE OF FOUR ROTORS WERE TURNED AT MY COST. THE THIRD TIME I HAD A LOCAL GARAGE TURN ALL FOUR ROTORS DUE TO WARPAGE. THE CAR NOW IS STARTING TO SHOW WARPAGE AGAIN. THE STEERING WHEEL SHAKES UNCONTROLLABLE WHEN BRAKING AT 60 MPH WITH THE WARPED ROTORS. I HAVE WRITTEN A LETTER TO CHRYSLER AND THEY HAVE STATED "NOT COVERED UNDER WARRENTY AND THAT THEY HAVE NOT HEARD OF ANY PROBLEMS". CENTRAL GARAGE TOLD ME THAT THEY SEE ALOT OF JEEPS LIKE MINE WITH WARPED ROTORS. I HAVE CONTACTED OTHER JEEP GARAGES AND THEY ALL STATED THAT THEY SEE ALOT OF MY STYLE OF JEEP WITH WARPED ROTORS. THIS IS MAJOR SAFETY FEATURE ON MY CAR AND I FEEL THAT CHRYSLER SHOULD ENGINEER A SOLUTION. I SHOULDN'T HAVE TO HAVE MY BRAKES REPAIRED EVERY 5-6000 MILES TO KEEP MY CAR SAFE TO DRIVE AND SPEND $400-$500 TO DO SO. *AK
TRANSMISSION MAKE A NOISE WHEN YOU PUT IT IN REVERSE. SOUNDS LIKE THE TRANSMISSION HAS FALLEN OUT. WHEN YOU PUT IT BACK IN PARK AND TRY IT AGAIN IT DOESN'T DO IT UNTIL IT HAS SET FOR A WHILE.*AK
THIS ROTOR DEFECT WAS RECOGNIZED AS A DEFECT IN THE 1999 MODEL AND IT IS THE SAME PROBLEM IN THE 2000 MODEL. YOR AGENCY HAS HUNDREDS OF COMPLAINTS RE THIS ISSUE AND A RECALL SHOULD BE ISSSUED. CHRYLSER HAS IGNORED THE ISSUE AND WILL ONLY REACT WHEN FORCED TO DO SO. ROTORS SHOULD NOT WEAR OUT AND BECOME DANGEROUS AFTER JUST 6000 MILES. PLEASE DO SOMETHING. *AK
VEHICLE WAS IN PARK/ ENGINE RUNNING/ EMERGENCY BRAKE NOT APPLIED. AND VEHICLE SUDDENLY WENT IN REVERSE, CONSUMER AND PASSENGER RAN AFTER VEHICLE TRYING TO STOP IT. AFTER ABOUT 80 FEET CONSUMER WAS ABLE TO JUMP INTO VEHICLE AND APPLIED BRAKE. DRIVER AND PASSENGER SUFFERED NECK AND FACIAL INJURIES. *AK
MY JGC HAS HAD OFF AND ON PROBLEMS SINCE I BOUGHT IT VIRTUALLY. NOT BEING A PARTICULARLY COMPLAINT ORIENTED PERSON, I AT FIRST ATTRIBUTED THE TRANSMISSION PROBLEM ON THIS TRUCK TO THE FACT THAT I HAD NEVER OWNED A 4WD VEHICLE BEFORE. FROM THE OUTSET THIS TRUCK SHUDDERED WHEN IN A TIGHT TURN, EITHER DIRECTION. DURING THE FIRST WINTER II OWNED IT, I LEFT IT IN MY DRIVEWAY IN PARK ONLY TO COME OUT LATER TO FIND IT AT THE END OF MY DRIVE. THIS HAPPENED A NUMBER OF TIMES, ONCE STOPPING ONLY BECAUSE IT STOPPED UP AGAINST MY WIFE'S CAR. I THOUGHT I WAS CRAZY AT FIRST--NOW I WON'T LEAVE THIS VEHICLE ON A FLAT SURFACE WITHOUT THE EMERGENCY BRAKE ON. RECENTLY, THE TRUCK DEVELOPED A HUGE, AND FRIGHTENING "CLUNK" BETWEEN 2ND AND 3RD GEAR I BELIEVE. AGAIN, I DID NOT MAKE MUCH OF THIS UNTIL THE "CHECK ENGINE" LIGHT CAME ON MORE OR LESS PERMANENTLY. THE TRUCK WILL NO LONGER SHIFT INTO APPROPRIATE GEAR, HAS POOR ACCELERATION AND WORSENING GAS MILAGE, AND RUNS AT ERRATIC AT BEST RPMS. I HAVE TAKEN IT TOO THE DEALER WHO ON THE FIRST VISIT TOLD ME THEY COULDN'T REPRODUCE THE PROBLEM AND TOLD ME TO BRING IT BACK WHEN IT HAPPENED AGAIN. IT HAPPENED AGAIN ON THE WAY OUT THE LOT. I TOOK THE TRUCK BACK ABOUT A WEEK LATER AND WAS TOLD IT WOULD COST ABOUT $250 TO DIAGNOSE THE PROBLEM. A WEEK LATER, I TOOK IT BACK TO THE DEALER, ANGRY THAT I HAD FOUND MY EXACT PROBLEM ON A TECHNICAL SERVICE BULLITEN FROM CHRYSLER ITSELF. THE DEALER ALTHOGH VERY NICE BASICALLY TOLD ME I WOULD HAVE TO PAY TO HAVE THE TRANSMISSION REPLACED AT A COST OF SOME (AT LEAST) $3,000.00. I AM TAKING THE CAR BACK NEXT WEEK TO HAVE THE DEALER TEAR DOWN THE TRANSMISSION, AFTER HAVING ATTEMPTED TO SPEAK TO THE DISTRICT MANAGER, WHO MYSTERIOUSLY DISAPPEARRED UPON MY ARRIVAL. HAVING READ NOW VIRTUALLY IDENTICAL COMPLAINTS TO MINE ON THIS INTERNET SIGHT, I AM NOW TORN BETWEEN LETTING THEM REPAIR IT TO WHAT SEEMS LIKE NO AVAIL , FILING A LAWSUIT, OR TRADING THE VEHICLE IN AND LOSING A TON OF MONEY. THANK YOU FOR YOUR TIME.*AK
STEERING MAKES A SQEAKING NOISE WHEN RIGHT HAND TURNS ARE MADE. DEALER HAS REPLACED GEAR BOX TWICE . THE PROBLEM STILL EXISTS. THE DEALER IS STARTING TO IGNORE ME AND REFUSING TO AKNOWLEDGE THE PROBLEM NOW THAT THE CAR IS OUT OF WARRANTY.A FORMAL COMPLAINT WILL BE FILED WITH DAIMLER=CHRYSLER. *AK
WHILE DRIVING ABOUT 45MPH AND EXITING ONTO FREEWAY ACCELERATOR STUCK TO FLOOR . CONSUMER HAD TO PULL ON SIDE OF FREEWAY, AND JAM ON BRAKES TO STOP VEHICLE. CONTACTED DEALER, AND NO RESPONSE YET. *AK
WHEN ENGINE WAS IDLING AND GEAR SHIFT INDICATOR WAS IN PARK, VEHICLE JUMPED OUT OF PARK AND STARTED ROLLING BACKWARDS IN REVERSE. CONSUMER WAS ABLE TO STOP VEHICLE BEFORE ANY INJURY OR CRASH COULD OCCUR. DEALERSHIP HAS EXAMINED VEHICLE, BUT COULD NOT DETERMINE A CAUSE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS. *NOTE: GEAR SHIFT INDICATOR DID NOT SHOW CORRECT GEAR THAT VEHICLE WAS IN.*AK
BRAKE ROTORS WERE WARPED, CAUSING STEERING WHEEL TO VIBRATE WHEN DRIVING. BRAKES WOULD NOT STOP VEHICLE PROPERLY. CONTACTED DEALER WHO STATED THAT VEHICLE WAS NOT COVERED UNDER WARRANTY AFTER 12500 MILES. *AK *JB
VEHICLE EXPERIENCED FIRE THAT APPEARED TO HAVE STARTED BY SPARKS IN THE WIRING UNDER THE HOOD, THE FIRE SPREAD TO THE PASSENGER COMPARTMENT, CLAIM 38-J818-276. *SLC
VEHICLE EXPERIENCED FIRE THAT APPEARED TO HAVE STARTED BY SPARKS IN THE WIRING UNDER THE HOOD, THE FIRE SPREAD TO THE PASSENGER COMPARTMENT, CLAIM 38-J818-276. *SLC
VEHICLE WAS IN DRIVE AND IT SUDDENLY LUNGED FORWARD WHILE GOING AROUND A BEND. ANOTHER TIME CONSUMER SLIGHTLY ACCELERATED, AND APPLIED BRAKES AND VEHICLE LUNGED FORWARD. CONSUMER SLAMMED ON BRAKES HARD TO KEEP FROM LUNGING FORWARD. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
WHILE DRIVING GEARS WERE VERY HARD TO OPERATE, ALSO, VEHICLE WOULD NOT GO FORWARD. TRIED TO PUT GEAR INTO PARK AND VEHICLE WENT BACKWARD. ALSO, REAR WHEELS SPUN OUT OF CONTROL. PLEASE PROVIDE ANY FURTHER INFORMATION, OR MAKE CHANGES. *AK
BRAKE ROTORS WARP AND WARP AND WARP. A $30,000 CAR/SUV WITH A BRAKING SYSTEM THAT IS A TOTAL ENGINEERING FAILURE. NOW WITH 40,000 MILES, I'VE HAD THE BRAKE ROTORS TURNED THREE TIMES! THE DEALER WOULD DO NOTHING THE FIRST TIME BECAUSE BRAKES WERE NOT COVERED ON THE WARRANTY. I'LL NEVER BUY ANOTHER JEEP.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE WAS PARKED/ENGINE RUNNING/ EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY WENT BACKWARD AND HIT A TREE. DAMAGE TO VEHICLE WAS $ 5800.00. *AK
CONSUMER USED VEHICLE FOR DELIVERING MAIL. SHE PULLED UP AND THERE WAS A MAILBOX NEXT TO HER. SHE GOT OUT OF VEHICLE WITH VEHICLE BEING TURNED OFF IN PARK POSITION. SHE WENT TO RETRIEVE A POST CARD AND WHEN SHE LOOKED UP DOOR WAS OPEN, AND VEHICLE WAS GOING BACKWARDS AND IT HIT MAIL BOX. CONSUMER JUMPED INTO VEHICLE AND TURNED IT ON TO STOP IT. $2300.00 WORTH OF DAMAGE. DEALERSHIP WILL HEAR ABOUT IT.*AK CONSUMER STATED SHE JUMPED INTO THE VEHICLE, SLAMMED ON BRAKES AND TURNED THE KEYS TO UNLOCK STEERING WHEEL AND PUT VEHICLE BACK INTO PARL.*SLC
HARD STARTING... FUEL PUMP REPLACED AND PROBLEM CORRECTED.. HAD TO PUMP THE GAS PEDAL LIGHTLY THEN TURN THE KEY TO GET THE BEAST STARTED.. AND I MEAN A BEAST !.. ROUGH IDLEING ENGINE, NOISEY DIESEL LIKE SOUND FROM THIS POORLY DESIGNED AND ENGINEERED HUNK OF METAL.. A TRUE EMBARRSEMENT FRO THE CHRYSLER ENGINEERS.. I MUST SAY ONE THING..THEY ARE CONSISTENT IN DESIGNING A GOOD LOOKING VEHICLE.. BUT BEAUTY IS ONLY SKIN DEEP.. FOR THIS VEHICLE IS A CONSUMERS NIGHTMARE.. STAY AWAY FROM THESE TRUCKS. *AK
WHINING NOISE UPON TURNING THE VEHICLE LEFT OR RIGHT AT LOW SPEEDS.. DEALER IN PRINCETON ,NJ SAYS "SIR...THATS NORMAL OPERATING NOISE".. WOW, JUST LIKE PLEADING THE 5TH.. NO COMMENT.. TOOK IT TO ANOTHER DEALER(ONE WHERE IT WAS PURCHASED FROM) THEY RECOGNIZED THE PROBLEM AND SAID IT WAS A COMMON PROBLEM.. THEY REPLACED THE GEAR BOX. SOUND IS COMING FROM THE PRESSURIZED FLUID WITHIN THE STEERING GEAR BOX. IT IS A CONFIRMED DESIGN FLAW. CONGRATULATIONS CHRYSLER.. YOU DID IT AGAIN..THE NEW GEAR BOX IS MUCH QUIETER BUT AFTERA MONTH..THE NOISE IS BACK BUT NOT AS PRONOUNCED. LESSON FOR TODAY.. NOT ALL DEALERS ARE THE SAME IN THEIR SERVICE ABILITY.*AK
JEEP IS PULLING TO THE RIGHT.. WAS TOLD "ITS THE CROWN IN THE ROAD" BY FIRST DEALER. HAD IT TAKEN TO ANOTHER DEALER.. WAS TOLD THE ALIGNMENT IS OFF. ..SO IT WAS CORRECTED.. STILL DOES IT. THIS IS AN ONGOING PROBLEM.. THESE VEHICLES ABLILITY TO HOLD A STRAIGHT LINE IS LIKE TRYING TO PULL A RABBIT OUT OF A HAT. MAGIC..JUST AN ILLUSION THAT THE DEALER WANTS YOU TO SWALOW UP.. CROWN IN THE ROAD MY ASS. *AK
I PUT THE VEHICLE IN REVERSE IN A PARKING LOT, WENT BACKWARDS THEN PUT IT IN DRIVE TO GO FORWARD AND IT STILL WENT BACKWARD AND I HIT A TELEPHONE POLE. WHEN I LOOKED DOWN THE GEAR SHIFT WAS IN REVERSE AND NOT IN DRIVE.*AK
CONSUMER WAS TRAVELING ON THE HIGHWAY, WHEN HE APPLIED BRAKES VEHICLE SHOOK AND VIBRATED. DEALERSHIP WAS AWARE OF PROBLEM. THE MECHANIC OF THE DEALERSHIP MECHANIC INFORMED CONSUMER THAT BRAKE ROTORS WERE WARPED.*AK
THE VEHICLE WAS PARKED IN GARAGE; GOT OUT WITH DOOR OPEN TO PUT MATERIAL IN CAR; VEHICLE SLIPPED INTO REVERSE, BACKING OUT OF GARAGE; DAMAGE TO DRIVER SIDE DOOR, FENDERS AND GARAGE STRUCTURE. SIMILAR REPORTS OF THIS ACCIDENT AS OF 11/01 APPEAR TO BE IN EXCESS OF 60, BASED ON REVIEW OF NHTSA WEB SITE. NEED DETAILS ON WHEN RECALL WILL BE REQUESTED. *AK
BRAKE ROTORS ARE WARPED. REQUIRE REPLACEMENT. DEALER AND MANUFACTURER REFUSE ANY RESPONSIBILITY. OWNER MUST PAY FOR ALL REPAIRS. WARRANTY ONLY 12,000MI.*AK
FRONT WHEEL BIND WHEN TURNING.*AK
FRONT BRAKE ROTORS WARP. I HAVE REPLACED THEM TWICE AND HAD THEM CUT ONCE, AND IT HAPPENDS EVERY 6,000 MILES OR SO.*AK
CONSUMER WAS INVOLVED IN A FRONT END COLLISION WHILE TRAVELING 45 MPH. DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS FAILED TO DEPLOY. DRIVER SUSTAINED INJURIES. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
SINCE MY INITIAL REPORT ON THIS VEHICLES SUDDEN ACCELERATION WE HAVE HAD IT BACK TO THE DEALER FOR REPAIR OR CORRECTION OF THIS CONDITION. DEALER COULD NOT FIND ANY CODES, OR DEFECT. DEALER CLAIMS THAT CHRYSLER KNOWS NOTHING OF THIS PROBLEM EVEN THOUGH YOUR SITE LISTS MANY OTHER INSTANCES OF THE SAME TYPE. THEY COULD OFFER NO HELP TO THE SERVICE DEPARTMENT IN RESOLVING THIS SERIOUS AND POTENTIALLY LIFE THREATENING SITUATION. HOW MANY REPORTS OF THE SAME TYPE HAVE TO BE FILLED BEFORE AN INVESTIGATION OF THIS CONDITION TAKES PLACE?*AK
WWILE PARKING VEHICLE SUDDENLY ACCELERATED TO REQUIRE BOTH FEET ON BRAKE AND SHIFT TO NUETRAL TO STOP. VEHICLE STRUCK CURBING IN LOT AND UPSET ITS LOCATION. IN TRAFIC THIS COULD HAVE BEEN FATAL.*AK
ROTORS HAVE BECOME WARPED AFTER VERY SHORT TIME. FRONT SHIMMIES WHEN BRAKING. *AK
BRAKE ROTORS WARPED OVER ONE DAY USE. CONTACTED DEALER, AND DEALER STATED BRAKES WERE OVERHEATED, AND NOT COVERED UNDER WARRANTY. *AK *YH
TRANSMISSION WILL SLIP OUT OF GEAR AND SUDDENLY WILL GO BACK INTO GEAR WITH A JERK. VEHICLE, SOMETIMES WILL NOT GO INTO GEAR AT ALL. THIS HAPPENS INTERMITTENTLY. CONTACTED DEALER, AND DEALER LOOKED AT VEHICLE AND REPLACED REAR END, BUT DID NOT REMEDY THE PROBLEM. PLEASE ADD VIN . *AK
WHEN APPLYING BRAKES FRONT END VIBRATES. HAD NOT CONTACTED DEALER. PLEASE ADD VIN. *AK
THE STEERING HAS A MIND OF ITS OWN. TURN THE STEERING WHEEL AND RELEASE IT AND IT CONTINUES TO TURN UNTIL LOCKED. WHEELS WILL NOT CENTER THEMSELVES WITH VEHICLE MOVING FORWARD. DIAGNOSED AS FAULTY STEERING GEAR BOX.*AK
WHEN TRAVELING AT 60 MPH AND APPLYING BRAKES VEHICLE WILL SHAKE WHEN TRYING TO SLOWDOWN. CONTACTED DEALER, AND DEALER SOLVED PROBLEM. *AK CONSUMER STATED THE DEALER DISCOVERED THE PROBLEM AS BENT ROTORS.*SLC
ENGINE BLEWOUT WHILE DRIVING AT HIGHWAY SPEED OF 65-70 MPH. DEALER NOTIFIED. *AKVEHICLE JERKS WHILE IN MOTION AT HYWY SPEEDS. THE COMPRESSOR CLUTCH WAS DEFECTIVE AND WAS REPLACED. THE BRAKES PULSATE WHEN APPLIED. THE FRONT ROTORS WAS TURNED. BRAKES SHUDDER WHEN BRAKING FROM HIGHWAY SPEEDS. THE ROTORS WERE FOUND TO BE WARPED. THE ENGINE OVERHEATS. THE COOLING SYSTEM WAS FOUND TO BE UNDER HIGH PRESSURE. THE CYLINDER HEADS WERE REMOVED BECAUSE THEY WERE WARPED. THE ENGINE WAS REPLACED DUE TO WARPAGE. A BUMP IS FELT WHEN COMING TO A STOP. THE REAR DRIVESHAFT WAS REPLACED WITH REVISED PARTS PER TECHNICAL SERVICE BULLETIN. THE REAR END NOISE IS STILL APPARENT. A NEW SHAFT AND YOKE WERE INSTALLED. THE TRANSMISSION SHOFTS HARD ON ACCELERATION IN LOW GEARS. THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED. ACCELERATION IS STILL JERKY WHILE IN MOTION AND THE TURN SIGNALS AND HEADLIGHTS GO ON AND OFF AT RANDOM. CONSUMER ASKS FOR REIMBURSMENT OF MONIES PAID AND TO HAVE VEHICLE TRADED FOR ONE THAT CAN BE TRUSTED. *JG
O RING DETERIORATES CAUSING LEAKAGE - DELAERSHIP ADMITTED AS KNOWN PROBLEM - CHRYSLER DENIED - I PAID TO HAVE FIXED - BELIEVE THAT IT IS A KNOWN DEFECT. *AK
'CHECK GAUGES' LIGHT COMES ON MULTIPLE TIMES, TEMPERATURE GAUGE TO REDLINE FOR A FEW MINUTES, THEN BACK TO NORMAL. BROUGHT IN TO BE CHECKED/FIXED 5 TIMES, 'NO LEAK', 'NO PROBLEM DETECTED', 'RADIATOR HOSE LOOSE', 'ADDED COOLANT' UNTIL THIS LAST TIME: 'CRACKED HEAD'; ALSO OIL GAUGE RECENTLY SHOWS NO PRESSURE WITH GREAT FREQUENCY, AS WITH TEMPERATURE GAUGE. I HAD BEEN ADDING COOLANT EVERY FEW WEEKS. I BELIEVE THIS PROBLEM COULD SEIZE THE ENGINE WHILE VEHICLE IS IN MOTION.
PUT CAR IN PARK. WITH ENGINE RUNNING STEPPED OUT OF CAR. TRANSMISSION SHIFTED INTO REVERSE AND CAR STARTED ROLLING BACKWARD. DRIVER WAS KNOCKED DOWN AND INJURED WHILE TRYING TO REACH IN CAR TO APPLY BRAKE BY HAND.*AK
WHILE DRIVING, CONSUMER COULD SEE SMOKE, AFTER PULLING OVER CONSUMER COULD SEE THERE WAS A FIRE IN THE ENGINE COMPARTMENT, FIRE ORIGINATED WITHIN THE ENGINE COMPARTMENT FROM THE IGNITION OF TRANSMISSION FLUID EXPELLED FROM THE TRANSMISSION COOLER HOSE ONTO HOT SURFACES OF THE EXHAUST SYSTEM, CLAIM 13-7494-462. *SLC
WHILE DRIVING, CONSUMER COULD SEE SMOKE, AFTER PULLING OVER CONSUMER COULD SEE THERE WAS A FIRE IN THE ENGINE COMPARTMENT, FIRE ORIGINATED WITHIN THE ENGINE COMPARTMENT FROM THE IGNITION OF TRANSMISSION FLUID EXPELLED FROM THE TRANSMISSION COOLER HOSE ONTO HOT SURFACES OF THE EXHAUST SYSTEM, CLAIM 13-7494-462. *SLC
WHILE LEAVING VEHICLE IDLING AND IN PARK, VEHICLE JUMPED INTO REVERSE AND STARTED TO MOVE, BUT CONSUMER JUMPED IN AND STEPPED ON BRAKES, PREVENTING VEHICLE FROM MOVING. *AK CONSUMER WAS INJURED IN ACCIDENT. *YH
FRONT BRAKE ROTORS WERE PREMATURELY WARPED, CAUSE UNKNOWN. DEALER COULD NOT IDENTIFY THE CAUSE. *AK *YH
ROTORS FAILED AT 7K, 14K, AND 27K. NEVER HAD A CAR THAT NEEDED BRAKE WORK AT 27K. SUSPECT THAT BRAKE SYSTEM IS UNDERSIZED FOR VEHICLE. *AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
BRAKES HAVE NEEDED COMPLETE REPLACEMENT ON 3 OCCASIONS NOT COUNTING THE ONE I HAVE TO MAKE TO GET THEM REPAIRED AGAIN. IT HAS ONLY BEEN THREE MONTHS SINCE THE LAST SET!!!!*AK
CONSUMER'S FOOT WAS ON BRAKE AND UPON TAKING FOOT OFF THE BRAKE, VEHICLE LUNGED FORWARD. VEHICLE CAN EASILY HIT SOMEONE OR SOMEONE'S VEHICLE. *AK THE SECOND TIME THE VEHICLE LUNGED FORWARD, THERE WAS A CRASH, ONE PERSON WAS INJURED AND THERE WAS DAMAGE TO THE VEHICLE. *JB
WHEN VEHICLE IS IN REVERSE IT WILL INTERMITTENTLY SHIFT FORWARD, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
AT 7,000 MILES, THE VEHICLE WOULD SHAKE VIOLENTLY AND THE BRAKE PEDAL WOULD PULSATE EXCESSIVELY WHEN THE BRAKES WERE APPLIED AT HIGHWAY SPEEDS OF 40+ MPH, ESPECIALLY DOWNHILL. TOOK TO DEALERSHIP AND THEY WERE ABLE TO REPLICATE CONDITION. DEALERSHIP EXPLAINED THAT SHAKING AND PULSATIONS WERE DUE TO DEFECTIVE ROTORS WHICH HAD WARPED FROM EXCESSIVE HEAT - NOT DUE TO EMERGENCY BRAKING, BUT JUST NORMAL USE. DEALERSHIP REPLACED ROTORS AND PADS WITHOUT COST TO CUSTOMER. UNFORTUNATELY, THE SAME PROBLEM AROSE SOON AFTER MY FIRST ANNIVERSAY WITH THE VEHICLE AT ABOUT 17,500 MILES. TOOK TO SAME DEALERSHIP AND THEY DIAGNOSED THE SAME PROBLEM (ROTOR WARPING DUE TO OVERHEATING - NOT FROM ABUSIVE BRAKING, BUT FROM NORMAL BRAKING BY CUSTOMER). THEY REPAIRED THE PROBLEM BY RESURFACING FRONT ROTORS AND REPLACING FRONT PADS WITHOUT COST TO THE CUSTOMER (EXCELLENT SERVICE DEPARTMENT). MY CONCERN IS THAT THE SERVICE DEPARTMENT REP STATED THAT THE SAME PROBLEM WOULD COME UP AGAIN AFTER ABOUT 8-10,000 MILES BECAUSE THE ROTORS AND BRAKING SYSTEM ARE DEFECTIVE FROM THE MANUFACTURER. HE STATED THAT JEEP AND THE FEDERAL GOVERNMENT HAVE TO "BUMP HEADS" BEFORE THIS PROBLEM IS PERMANENTLY CORRECTED. PLEASE MAKE JEEP ACKNOWLEDGE AND CORRECT THIS SERIOUS PROBLEM BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED. JEEP NEEDS TO STAND BEHIND ITS PRODUCT IF IT WISHES TO MAINTAIN ITS RATHER GOOD REPUTATION. IF NOT, JEEP WILL LOSE ITS CUSTOMER BASE AND WILL EVENTUALLY GO THE WAY OF THE DODO BIRD. THE OTHER PROBLEM I HAVE EXPERIENCED IS THE MALFUNCTIONING OF THE MY REAR TRUNK DOOR LOCK. IT GETS STUCK QUITE OFTEN, SUCH THAT I CANNOT DISENGAGE THE LOCK TO OPEN THE TRUNK. I MUST LOCK AND REOPEN THE VEHICLE'S LOCKS (WITH THE REMOTE CONTROL) TO GET THE REAR HOOD LOCK TO WORK PROPERLY. OTHERWISE, MY 2000 JEEP CHEROKEE IS QUITE SATISFACTORY. HOWEVER, I WORRY ABOUT MY OUT-OF-POCKET EXPENSES ONCE MY WARRANTY EXPIRES. CAN YOU INVESTIGATE THESE PROBLEMS AND TRY TO GET JEEP TO COMMIT TO A RECALL?*AK
ROTORS WARPED VERY FAST. SERVICE TECHNICIAN STATED MANUFACTURER WAS PUTTING SAME ROTORS ON CHEROKEE'S, WHICH WERE TOO HEAVY OF A VEHICLE IN COMPARISON TO WRANGLERS. STEERING VIBRATED WHEN BRAKES WERE APPLIED, AND VEHICLE WOULD NOT STOP. THIS WAS 3RD SET OF ROTORS PUT ON EVERY 7-9 MILES. ROTORS HAVE BEEN CHANGED.*AK
6 MONTHS AGO, NOTICED TRANSMISSION LEAK. TOOK IT TWICE FOR REPAIR. AFTER 2 REPAIRS THE TRANSMISSION IS STILL LEAKING WHICH 2 WEEKS AGO LED ME TO CALL BOTH THE DEALER & MANUFACTURER. ON 09/13, THE DEALER TOOK THE CAR BACK FOR REPAIR BUT INFORMED ME THAT HE WILL NOT REPLACE THE TRANSMISSION BECAUSE HE SEES NO LEAK. ON 09/16, I NOTICE AGAIN THAT THE TRANSMISSION IS LEAKING AND THEREFORE I AM FILLING A COMPLAINT.*AK
PE 01 021/ROLL AWAY IN PARK: WHILE IDLING IN PARK POSITION IN DRIVEWAY VEHICLE INADVERTENTLY JUMPED OUT OF GEAR INTO DRIVE AND HIT TWO PARKED VEHICLES IN GARAGE; DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
THE VEHICLE WAS PARKED TEMPORARILY WITH THE ENGINE RUNNING, BUT ACCELERATED IN REVERSE ON ITS OWN INJURING THE DRIVER AND CAUSING DAMAGE TO THE GARAGE. *YH
THE VEHICLE WAS PARKED TEMPORARILY WITH THE ENGINE RUNNING, BUT ACCELERATED IN REVERSE ON ITS OWN INJURING THE DRIVER AND CAUSING DAMAGE TO THE GARAGE. *YH
PREMATURE WEAR OF FRONT BRAKE ROTORS CAUSED VEHICLE TO BRAKE VIOLENTLY WHEN BRAKES WERE APPLIED. DEALER NOTIFIED. A TSB HAS BEEN ISSUED. *AK CONSUMER STATES WHILE BRAKING, VIBRATION OCCURS TO THE STEERING WHEEL AND BRAKE PEDAL, MANUFACTURER STATES FAILURES ARE NORMAL WEAR AT OR BELOW 12000 MILES. *SLC
ROTORS WARPED AT 21,000 MILES. THE STEERING WHEEL SHOOK SO VIOLENTLY THAT IT CAME OUT OF MY HAND. FORTUNATELY, I WAS ABLE TO STOP WITHOUT CAUSING AN ACCIDENT.*AK
CONSUMER STATED WHEN COMING TO A STOP VEHICLE SHAKES, THE DEALER REPLACED THE ROTORS AND FRONT BRAKE PADS CONSUMER BELIEVES THERE IS A PROBLEM CONCERING PREMATURE FAILURE OF THE BRAKES.*JG
CONSUMER STATED WHEN COMING TO A STOP VEHICLE SHAKES, THE DEALER REPLACED THE ROTORS AND FRONT BRAKE PADS CONSUMER BELIEVES THERE IS A PROBLEM CONCERING PREMATURE FAILURE OF THE BRAKES.*JG
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
FRONT WHEELS SHIMMY VIOLENTLY WHEN BRAKING AT 40-50 MPH CAUSING THE CAR TO BE HARD TO CONTROL. THIS IS CAUSED BY ROTOR OVERHEATING AND WARPING DUE TO DESIGN DEFECT. THERE WAS 75% PAD REMAINING AT 15,000 MILE SERVICE, I HAVE TOWING PACKAGE, AND I HAVE NEVER TOWED ANYTHING. THEREFORE MY DRIVING HABITS ARE NOT TO BLAME. THIS IS AN EXTREMELY UNSAFE DESIGN DEFECT THAT DOES NOT PROVIDE SUFFICIENT COOLING. THIS IS A KNOWN PROBLEM THAT JEEP IS IGNORING.
WHILE PARKED CONSUMER WAS ABLE TO SHIFT THROUGH ALL GEARS WITHOUT APPLYING BRAKES. BUTTON ON SHIFTER WAS NOT FUNCTIONING. ALSO NOT ABLE TO GET KEY OUT OF IGNITION.*AK
AT 10000 MILES THERE WAS SHAKING IN FRONT END WHENEVER CONSUMER APPLIED BRAKES. DEALER TURNED WARPED ROTORS. THIS TOOK CARE OF PROBLEM FOR ABOUT A WEEK. DEALER WANTS CONSUMER TO PAY FOR NEW FRONT ROTORS, WARRANTY ONLY COVERS 12000 MILES.*AK
RIGHT FRONT FUEL LINE BROKE, CAUSING FUEL LEAKAGES, AND LEADING TO AN ENGINE COMPARTMENT FIRE. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
WHILE DRIVING ABOUT ANY MPH WOULD STEP ON BRAKES PEDAL AND STEERING WHEEL WILL START VIBRATING. BRAKES PADS HAD BEEN REPLACED BEFORE AT 11000 MILES, AND AT 25000 NEED TO BE REPLACED AGAIN. PLEASE PROVIDE MORE INFORMATION. *AK
I DROVE MY JEEP TO WORK AND PARKED IN THE PARKING GARAGE. APPROXIMATELY 40 MIN. TO 1 HOUR LATER, I WAS NOTIFIED THAT MY VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT HAD ALREADY BEEN NOTIFIED AND EXTINGUISHED THE FIRE. THE HOOD LOCK MELTED AND FROZE THE HOOD SHUT. THE FIRE DEPT. HAD TO PRY THE HOOD OPEN WITH A CROWBAR. ALL PLASTIC AND ELECTICAL COMPONENTS ON THE TOP OF THE MOTOR HAD BURNED. CHRYSLER IS INVESTIGATING THE CAUSE BUT DOES NOT YET HAVE A DETERMINATION.*AK
WE RETURNED THE GRAND CHEROKEE BECAUSE WHILE WE WERE DRIVING AND HITTING THE BRAKES, THE STEERING WHEEL STARTED TO SHAKE. THE DEALERSHIP TOLD US THAT THE ROTORS WERE WARPED. THEY WEREN'T COVERED UNDER WARRANTY BECAUSE WE HAD MORE THAN 12000 MILES ON IT. THE ROTORS WERE WARPED, BUT THE BRAKES WERE EXCELLENT. WE FEEL THAT THE ROTORS SHOULD HAVE BEEN COVERED. WE'VE ONLY HAD THE NEW JEEP A LITTLE OVER A YEAR. HOW CAN ROTORS GET WARPED THAT QUICKLY?????*AK
THE FRONT DISCS WEAR OUT PREMATURELY. I WILL BE BRINGING MY VEHICLE IN FOR THE SECOND TIME IN A TO GET THE ROTORS REPLACED. THE BRAKES FIRST WARPED AT ABOUT 15000 MILES. THEN AGAIN AT ABOUT 28000, POSSIBLY SOONER. DEALER REPLACED FIRST SET OF ROTORS NO CHARGE. MY FATHER DRIVES THE IDENTICAL VEHICLE AND HE IS EXPERIENCING THE IDENTICAL CONDITION, ALTHOUGH HE HAS NOT HAD TO REPLACE THE ROTORS LIKE I HAVE. I HAVE NEVER HAD TO REPLACE ROTORS PRIOR TO 70000 MILES OR SO ON PREVIOUS CARS.*AK
ROTORS ARE WARPED CAUSING STEERING WHEEL SHAKE AT HIGH SPEED BRAKING. DEALER WANTS TO TURN ROTORS AT A COST OF $180.. *AK
TRANSMISSION GRINDS WHEN SHIFTING, GROWLS WHEN CLUTCH NOT DEPRESSED, POPS OUT OF GEAR, AT HIGHWAY SPEEDS WHEN RAINING PASS. SIDE LEAKS ONTO FEET AND SOAKING CARPET, ALL COMPLAINTS MADE TO DEALER AND CAN EITHER FIND NO PROBLEM OR SAYS THAT THE NOISES ARE NORMAL, AND REFUSES TO DO ANYMORE WITH VEHICLE. *AK
CONSUMER HAD PUT VEHICLE IN PARK WHILE IT WAS IDLING, CONSUMER SAW THAT VEHICLE WAS GOING IN REVERSE AND TRIED TO JUMP IN TO STOP IT, HOWEVER IT RAN INTO ANOTHER VEHICLES DOOR AND STOPPED. ROTORS HAVE BEEN TURNED BEFORE WARRANTY ENDED DUE TO VEHICLE WAS JERKING WHILE BRAKING, CONSUMER ALSO STATES THAT THE HOTLINE IS WORTHLESS, SHE STATED SHE COULD NOT GET THROUGH AND THEN WHEN SHE DID, SHE WAS ON HOLD FOR 15-20 MINUTES. *SLC
JEEP WAS PARKED OUTSIDE TIRE CENTER WAITING FOR TECHNICIAN TO PUT THE NEW TIRES ON. TECHNICIAN CAME OUT, AND SAW SMOKE FROM UNDER THE HOOD. FIRE WAS PUT OUT, CHRYSLER INVESTIGATOR COULDN'T FIND THE CAUSE.*AKCHRYSLER LATER FOUND A FUEL LEAK. *NLM
VEHICLE EXPERIENCED ENGINE COMPARTMENT FIRE, SUSPECT FAILURE OF THE WIRING HARNESS TO BE CAUSE, CLAIM 29-6065-511. *SLC
VEHICLE EXPERIENCED ENGINE COMPARTMENT FIRE, SUSPECT FAILURE OF THE WIRING HARNESS TO BE CAUSE, CLAIM 29-6065-511. *SLC
I HAVE CONTACTED JEEP VIA 1-800-992-1997 3 TIMES AND LEFT MESSAGES WITH ERIN @ X7110. SHE RETURNED THE FIRST CALL BUT I WAS UNAVAILABLE. THE SECOND CALL WAS DISCONNECTED AND SHE DID NOT RETURN THE CALL AGAIN. THE THIRD MESSAGE HAS NOT BEEN RETURNED. JEEP HAS REFUSED TO HELP ME IN ANY WAY AND I AM TRYING TO SEE WHAT AVENUES I HAVE THROUGH THE GOVERNMENT. I WOULD APPRECIATE SOMEONE FROM THE NHTSA CONTACTING ME ABOUT WHAT PROTECTION UNDER THE LAW I HAVE. I AM WILLING TO WORK WITH JEEP BUT THEY ARE NOT WILLING TO WORK WITH ME. IT TAKES AN AVERAGE OF 30 MINUTES JUST TO GET THROUGH TO THEIR 800 NUMBER AND THE PERSON WHO IS HANDLING MY ACCOUNT IS NEVER AVAILABLE WHEN I CALL. I WOULD APPRECIATE SOME HELP. NO SAFETY DEFECT LISTED. *AK
VEHICLE SUDDENLY EXHIBITED VIOLENT SHIMMY WHEN APPLYING BRAKES, SURPRISING THE DRIVER, AND CREATING VEHICLE CONTROL DIFFICULTY. DEALER CHARGES $30 JUST TO CHECK FOR POSSIBLE SAFETY DEFECT.*AK
MY JEEP ROLLED UP OVER MY LEFT LEG WHILE STOPPED IN MY DRIVEWAY. I WAS LEAVING THE VEHICLE TO PICK UP MAIL. I SLIPPED AND NEXT I KNEW, THE CARS FRONT DRIVERS TIRE WAS ROLLING UP MY SHOE, LEG AND CAME TO REST ON MY LEFT HIP. THE PARAMEDICS WERE CALLED AND I WAS TAKEN TO THE HOSPITAL. MY CAR SUFFERED NO DAMAGE, I STILL OWN AND DRIVE IT, BUT WITH THE REPORTS I HAVE BEEN READING, I WANTED TO ADD MY STORY. MY COSTS AT THE HOSPITAL WERE @ 500.00. *AK
WHEN BRAKES ARE APPLIED IT IS HARD TO STEER AND VEHICLE STARTS TO VIBRATE. TO STOP VEHICLE CONSUMER HAS TO EASE UP ON THE BRAKES. DEALER WILL INSPECT VEHICLE.*AK
TRANSMISSION HAS A CONSTANT PROBLEM W/REVERSE, LOUD NOISE AND ROUGH ENGAGEMENT JEEP STATED IT'S NORMAL TO FACTORY/SPECS. STEERING COLUMN HAS KNOCKING NOISE AND IS LOOSE/PLAY. HAS BEEN REPLACED ONCE. SAME PROBLEM EXISTS WITH STEERING COLUMN & JEEP REFUSES TO FIX. JEEP SAYS IT'S NORMAL TO FACTORY/SPECS THIS TIME. FUEL PUMP HAS BEEN REPLACED DUE TO VEHICLE NOT STARTING DUE TO PRESSURE PROBLEM IN FUEL PUMP. VEHICLE SOMETIMES DOES NOT START AFTER FUEL PUMP REPLACED. JEEP STATES IT'S NORMAL TO FACTORY/SPECS AND REFUSES TO FIX.*AK
VEHICLE SHAKES HARD WHEN BRAKING. ALSO, /HAD TO REPLACE FUEL PUMP AT ALMOST 22,000 MILES
THE DRIVERS SEAT CAME LOOSE. THE BOLTS THAT HOLD IT DOWN TORE OUT FROM THE FRAME. THE SEAT BEGAN TO ROCK AND MADE IT DIFFICULT TO DRIVE.*AK
WHILE VEHICLE WAS IN PARK AND IDLING IT JUMPED OUT OF GEAR AND STARTED MOVING BACKWARDS. VEHICLE MOVED APPROXIMATELY 200 FEET BEFORE CRASHING INTO A TREE, CAUSING $2,000.00 + DAMAGE. *AK THE CONSUMERS INSURANCE COVERED THE COST OF THE VEHICLE REPAIRS WHILE THE CONSUMER PAID THE DEDUCTIBLE. *YH
I HAD BEEN INVOLVED IN AN ACCIDENT ON 7-4-01 DUE TO BRAKES FAILING TO EVEN SLOW JEEP. ON 8-6-01 I MET W/ DISTRICT SERVICE MANAGER, FRANK TELIOFARIO AT MARTIN JEEP SO HE COULD LOOK AT THE JEEP. HE TEST DROVE IT FOR 2 MILES, "PULLED THE WHEELS" AND SAID THERE WAS NOTHING WRONG WITH THE JEEP. HE STATED THAT HE THOUGHT MY PROBLEM WAS THAT IT DIDN'T HAVE ABS BRAKES AS I'D BEEN TOLD. I TOLD HIM NO, MY PROBLEM WAS THE BRAKES DIDN'T WORK SOMETIMES! AN HOUR AND A HALF LATER, I STEPPED ON THE BRAKES FOR A YELLOW LIGHT AND HEARD A SCREECHING AS IF WORKING ON A METAL LATHE AND BRINGING THE CUTTING TOOL TOO DEEP, AND THE WHOLE JEEP SHOOK, FELT LIKE IT WAS GOING TO FALL APART. I WAS HOPING I WOULD SLOW DOWN BEFORE I WENT THROUGH THE NOW-RED LIGHT. I DID STOP BUT DIDN'T KNOW WHAT HAD HAPPENED. I CHECKED REAR-VIEW MIRROR AND ALSO TURNED AROUND AT NEXT OPPORTUNITY. NO SKID MARKS. IT WAS NOT THE TIRES AS THE DIST MGR HAD SUGGESTED. I CALLED HIM *STILL AT THE DEALERSHIP* AND HE SAID HE WOULD CHECK INTO SOME THINGS AND CALL ME BACK "TODAY OR TOMORROW". I HAVE NEVER HEARD FROM HIM AGAIN. HIRED A LAWYER, NOW MY INSURANCE COMPANY NOTIFIED ME TO NOT DRIVE THE JEEP AS IT'S NOT SAFE, AND I"M AWAITING THEIR SPECIALIST TO COME LOOK AT THE JEEP. IT IS PARKED AND I AM DRIVING ANOTHER VEHICLE. I WILL NOT TRADE IT IN BECAUSE I DON'T WANT SOMEONE TO BE KILLED DUE TO WHATEVER THIS PROBLEM IS THAT CHRYSLER IS REFUSING TO ACKNOWLEDGE. IF WHAT THEY STATED WAS TRUE AND THERE WAS NO PROBLEM, THEN I WOULD HAVE NO PROBLEMS WITH STOPPING OF THIS JEEP. EACH TIME THEY TELL ME THERE IS NO PROBLEM, THE PROBLEM OCCURS AGAIN. THEY HAVE A SERIOUS PROBLEM W/ THESE JEEPS. WHEN I TOOK JEEP IN TO GET REPAIRED FROM ACCIDENT ON 7-4-01 AUTO BODY SHOP OWNER SAID HE'S HAD AT LEAST 4 OTHER CHEROKEES IDENTICAL TO MINE IN HIS SHOP FOR REPAIRS OF THE SAME PROBLEM. WHAT IS WRONG WITH THESE JEEPS? WHY IS CHRYSLER REFUSING TO FIX THIS PROBLEM?*AK
VEHICLE WAS IN PARK WHEN EXITING AND IT SUDDENLY JUMPED OUT OF PARK GEAR INTO REVERSE, CAUSING VEHICLE TO CRASH INTO A TREE BEFORE STOPPING. *AK
BRAKING AT HIGHWAY SPEED CAUSES VIOLENT SHIMMY AND CAUSES THE VEHICLE TO LURCH TO THE LEFT OR RIGHT. DEALER TOLD ME IT WAS THE BRAKE ROTORS WARPED. THEY ARE NOT COVERED PAST 12MO/12KMILE WARRANTY. THIS IS A SERIOUS SAFETY CONCERN AND SHOULD BE RECALLED AND COVERED UNDER WARRANTY.*AK
BRAKE ROTORS ARE PROBLEM NOT CORRECTED BY DEALERS,TRANSMISSON SAME,UNSAFE VEHICLE. *AK
I AM HAVING TO REPLACE ROTORS ON MY JEEP GRAND CHEROKEE FOR THE THIRD TIME IN 30,000 MILES. WHEN I REMOVED THE FRONT TIRES TO ROTATE THEM, I COULD GRAB THE ROTORS AND EFFORTLESSLY MOVE THEM QUITE A FEW CENTIMETERS. I AM IN FEAR OF HAVING A CATASTROPHIC FAILURE AND WILL BE REQUESTING THAT JEEP TAKE BACK MY VEHICLE AND PAY OFF THE REMAINDER OF MY LOAN. I WOULD NEVER HAVE PURCHASED THIS VEHICLE HAD I KNOWN OR BEEN TOLD BY THE DEALERSHIP THAT THERE WAS A MAJOR PROBLEM WITH THE BRAKING SYSTEM. I FEEL JEEP HAS PUT MY FAMILY'S LIVES IN DANGER IN ORDER TO MAKE A BUCK.*AK
MY COMPANY OWNS A FLEET OF 1998-2000 JEEP CHEROKEES USED AS MARKED SECURITY VEHICLES. AT LEAST THREE DRIVER BUCKET SEATS HAVE BROKEN WHILE THE VEHICLE WAS BEING DRIVEN- CERTAINLY A POTENTIAL CAUSE OF ACCIDENTS. THE METAL WHERE THE SEAT IS BOLTED TO THE FLOOR OF THE VEHICLE TEARS, CAUSING THE FRONT RIGHT CORNER OF THE SEAT TO COME LOOSE AND PITCH UP.
THE BRAKES BEGAN PULSING AND THE VEHICLE SHAKING WHEN STOPPING. IT GOT WORSE EACH WEEK,. I FINALLY TOOK IT IN FOR REPAIRS. 23,000 MILES IS TOO SOON FOR A COMPLETE REPLACEMENT OF ROTORS ON ANY VEHICLE! JEEP SHOULD REPLACE THEM AS DEFECTIVE.*AK
VEHICLE STALLS. ALSO, BRAKES AND ROTORS ARE DEFECTIVE. *AK
BREAK ROTORS OVERHEATED AND WARPED TWICE WITHIN 16000 MILES. *AK
A FOWL ODOR WAS SEEPING INTO VEHICLE FROM AIR CONDITIONER (A/C). PLASTIC WITHIN UNIT HAS MELTED DOWN AND CORRODED FROM USING HEAT IN WINTER TIME. MOISTURE INSIDE THE UNIT HAS CAUSED MILDEW AND DEALER HAS SPRAYED A ANTI- FUNGUS BACTERIA ON THE COILS, KILLING THE BACTERIA, AND REFRESHING VEHICLE. ODOR AND FUNGUS STILL THERE. CONSUMER TOOK VEHICLE BACK TO DEALER IN JUNE TO FIND OUT THAT ENTIRE A/C UNIT HAD TO BE REPLACED FOR A COST OF $ 89.00 AT CONSUMER'S COST. CONSUMER DOES A LOT OF TRAVELING, AND NEEDS THE VEHICLE FOR TRASNSPORTATION. CONSUMER PLEASE ADD VIN# AND MILEAGE TO THIS FORM.*AK
VEHICLE WAS PARKED, ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED VEHICLE SUDDENLY WENT BACKWARD, ACROSS THE STREET, HIT A HOUSE, AND DAMAGE TO VEHICLE WAS $ 500, HOUSE $ 3000.*AK *SLC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE VIBRATES VIOLENTLY AT HIGHWAY SPEEDS. AT LOW SPEEDS VEHICLE SHAKES ENOUGH TO BE ANNOYING. CONSUMER WAS TOLD BY SALES MANAGER PROBLEM WOULD FIX BY ITSELF. SERVICE MECHANIC URGED CONSUMER TO DRIVE IN A LOWER GEAR. CONSUMER HAS BEEN WAITHING 2 WEEKS TO SPEAK TO A FACTORY REPRESENTATIVE.*AK
PULSATING IN BRAKE PEDAL ON LOW SPEED, VIBRATIONS AT HIGH SPEEDS, AND CONSTANT SQUEAKING, OCCURED AT APPX. 9,000 MILES. FRONT BRAKES AND ROTORS REPLACED AT 13,000 MILES. DEALER INDICATES BRAKES ARE FINE BUT THE PROBLEMS CONTINUE.*AK
ROTORS HAD TO BE REWORKED AT 10,000 MILES AN AND NOW MUST BE DONE AGAIN AT 15,000. DEALER SAID WILL ONLY COVER WHEN UNDER 12,000, KNOWN PROBLEM AND CHRYSLER FAILS TO ACKNOWLEDGE. WILL COST ME $350.00 EVERY 5-8,000 MILES? COULD BE A SAFETY ISSUE, STEERING WHEEL PULSATES A LOT WHEN THE ROTORS FINALLY GET REAL BAD. CHRYSLER SHOULD FIND AND FIX THIS PROBLEM. $30,000 VEHICLE AND WILL NEED ROTORS EVERY 5-8,000 MILES? ? ?*AK
I PULLED MY JEEP OUT OF THE GARAGE, WHILE IDLING, I GOT OUT TO GO BEHIND THE JEEP TO CLOSE THE GARAGE DOOR, WHEN THE TRANSMISSION JUMPED OUT OF PARK INTO REVERSE. I WAS HIT AND THROWN TO THE BACK OF THE GARAGE RECEIVING MANY BRUISES AND SCRATCHES. I THEN WENT TO THE EMERGENCY ROOM AND WAS CHECKED OUT. MY INSURANCE AGENT CAME THE NEXT DAY AND FILED A REPORT OF THE ACCIDENT . THE DEALER FROM WHERE I PURCHASED THE JEEP WAS NOTIFIED OF THE ACCIDENT. THE DAMAGE TO THE JEEP, TO THE GARAGE AND ITS CONTENTS WAS IN EXCESS OF $7000.00. IN AUGUST 2001, I SAW ON CNN NEWS JEEP GRAND CHEROKEE'S WERE BEING REPORTED FOR TRANSMISSIONS SLIPPING OUT OF GEAR. I WANTED TO REPORT MINE AS WELL. THANK-YOU RICKY AND NANCY GERRIN 8-13-01. *AK
WHILE TRAVELING ON A ROAD AT 40MPH SWITCH FROM ASPHALT TO PAVEMENT WOULD CAUSE STEERING COLUMN TO SHIMMY VIOLENTLY. VEHICLE WOULD THEN SWAY FROM LEFT TO RIGHT. ENTIRE FRONT END WOULD SHAKE. BARELY ABLE TO MAINTAIN CONTROL OF VEHICLE. HAD TAKEN TO DEALERSHIP, AND STEERING LINKAGE WAS REPLACED.*AK
CAR WAS IDLING IN PARK WHILE DRIVER STEPPED OUT OF VECHILE MOMENTARILY. CAR STARTED GOING IN REVERSE AND HIT CAR APPROX. 12FT BEHIND IT CAUSING THE OTHER VEHICLE TO BE FLAT BED TOWED OFF PREMISES FOR EXTENSIVE DAMAGE!*AK
CAR WAS IDLING IN PARK WHILE DRIVER STEPPED OUT OF VECHILE MOMENTARILY. CAR STARTED GOING IN REVERSE AND HIT CAR APPROX. 12FT BEHIND IT CAUSING THE OTHER VEHICLE TO BE FLAT BED TOWED OFF PREMISES FOR EXTENSIVE DAMAGE!*AK
THE VEHICLE WAS IN A PARKING LOT, WHEN THE DRIVER PUT THE VEHICLE INTO GEAR IT SUDDENLY SURGED FORWARD STRIKING A BUILDING RESULTING IN INTEROIR AND EXTERIOR DAMAGE (KENTUCKY UNIFORM POLICE TRAFFIC COLLISION REPORT). *YH
THE VEHICLE'S STEERING WHEEL SHAKES VIOLENTLY WHEN BRAKES ARE APPLIED. THE PROBLEM APPEARS TO BE CONTINUEOUS AND THE CONSUMER WANTS THE MANUFACTURER TO REFUND OR PROVIDE A LONGER BUMPER TO BUMPER WARRANTY. *YH
WHEN BRAKES ARE APPLIED THEY WOULD SHIMMY, BUT VEHICLE COULD STOP. HAD TAKEN VEHICLE TO DEALERSHIP, AND MECHANIC MACHINED ROTORS AND REPLACED PADS. ON 12 FEB 01, AFTER 9,834 MILES, SHIMMING PROBLEM WITH BRAKES RETURNED. TOOK BACK TO DEALERSHIP, AND MECHANIC REPLACED BOTH FRONT ROTORS. ON 07 AUG 01 AT 14,142 MILES, SHIMMYING PROBLEM RETURNED AGAIN. SAME REPLACEMENT WAS DONE. ROTORS NOT UNDER ANY WARRANTIES.*AK CONSUMER ALSO STATED THAT LEFT FRONT DOOR WAS MAKING A NOISE.*JB
HAD VEHICLE PARKED IN DRIVEWAY WITH BOTH LEFT SIDE DOORS OPEN. WAS TAKING CHILD OUT OF VEHICLE WHEN SHIFT LEVER POPPED OUT OF PARK INTO REVERSE AND STARTED TO ROLL BACKWARDS DOWN THE DRIVEWAY. VEHICLE HIT A NEIGHBOR'S VEHICLE. NO INJURIES.*AK
THE SHIFTER BUTTON WILL NOT RELEASE, WHICH INDICATES THE VEHCILE IS IN PARK. THE AUTOMOBILE WAS NEVER LEFT RUNNING, BUT THE OPERATOR COULD NOT REMOVE THE KEY AS THE MECHANISMS INDICATED THAT THE CAR WAS NOT IN PARK. *AK
ROTORS WARPED DUE HEAT BUILDUP FROM CONSTANT PAD CONTACT -- SERVICE ADVISOR RECOMMENDS A NEW PAD TYPE WHICH IS SUPPOSED TO STAY AWAY FROM ROTOR. OBVIOUS MANUFACTURER QUALITY FAILURE RESULTING IN SAFETY COMPONENT DEFECT. READ YOUR ODI FILES, THIS IS GETTING RIDICULOUS. RECALL NOW!!!!*AK
THE SHIFTER BUTTON WILL NOT RELEASE, WHICH INDICATES THE VEHCILE IS IN PARK. THE AUTOMOBILE WAS NEVER LEFT RUNNING, BUT THE OPERATOR COULD NOT REMOVE THE KEY AS THE MECHANISMS INDICATED THAT THE CAR WAS NOT IN PARK. *AK
ROTORS WARPED DUE HEAT BUILDUP FROM CONSTANT PAD CONTACT -- SERVICE ADVISOR RECOMMENDS A NEW PAD TYPE WHICH IS SUPPOSED TO STAY AWAY FROM ROTOR. OBVIOUS MANUFACTURER QUALITY FAILURE RESULTING IN SAFETY COMPONENT DEFECT. READ YOUR ODI FILES, THIS IS GETTING RIDICULOUS. RECALL NOW!!!!*AK
WHILE IDLING IN PARK VEHICLE JUMPED INTO REVERSE, RESULTING IN A COLLISION. DEALER INSPECTED VEHICLE.*AK CONSUMER STATES THIS HAPPENED ON TWO DIFFERENT OCCASIONS, DEALER CAN NOT FIND ANY PROBLEMS. *SLC
WHEN TRANSMISSION IS TRYING TO SHIFT INTO ANOTHER GEAR, WOULD MAKE A CLUNKING NOISE. HAVE TAKEN VEHICLE TO DEALERSHIP 6 TIMES FOR THE PROBLEM. MECHANIC HAD INDICATED THAT NOISE COULD NOT BE LOCATED , INFORMED OWNER ALL JEEPS MAKE CLUNKING NOISES. AK *JB
WHEN VEHICLE IS IN REVERSE IT WILL AT TIMES MOVE FORWARD, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
I PICKED UP MY VEHICLE DURING LUNCH AND NOTICED THE NOISE EN ROUTE TO AIRPORT (TRAVEL FOR WORK). 72 HOURS HAD LAPSED BEFORE MY RETURN DATE. THE CAR KEPT MAKING A "REVVING" NOISE AND TICKED/CLICKED IF I DID NOT PUSH THE GAS PEDAL DOWN TO ACCELERATE QUICKLY. IT STILL MAKES THAT NOISE AND THE TRANSMISSION (I WAS TOLD BY A NON JEEP MECHANIC) SOUNDS LIKE IT IS WINDING UP FAST EVEN THOUGH THE CAR IS MOVING SLOW (LIKE A 10 SPEED BICYCLE DOES WHEN YOU HAVE THE GEARS ADJUSTED INCORRECTLY). I CALLED THE DEALERSHIP WHEN I RETURNED AND I WAS TOLD THAT I NEEDED TO BREAK IN THE VEHICLE BECAUSE IT HAD LESS THAN 100 MILES. I ALSO REPORTED THE NOISE ON TWO OCCASIONS TO A DEALERSHIP IN NEW BRITAIN,CT WHEN GETTING MFG SUGGESTED SERVICE (DOCUMENTED ON THEIR SVC FORMS). THE 4 WHEEL DRIVE GEAR ALSO WAS STUCK BUT LOOSENED UP AFTER SEVERAL USES.*AK
I PICKED UP MY VEHICLE DURING LUNCH AND NOTICED THE NOISE EN ROUTE TO AIRPORT (TRAVEL FOR WORK). 72 HOURS HAD LAPSED BEFORE MY RETURN DATE. THE CAR KEPT MAKING A "REVVING" NOISE AND TICKED/CLICKED IF I DID NOT PUSH THE GAS PEDAL DOWN TO ACCELERATE QUICKLY. IT STILL MAKES THAT NOISE AND THE TRANSMISSION (I WAS TOLD BY A NON JEEP MECHANIC) SOUNDS LIKE IT IS WINDING UP FAST EVEN THOUGH THE CAR IS MOVING SLOW (LIKE A 10 SPEED BICYCLE DOES WHEN YOU HAVE THE GEARS ADJUSTED INCORRECTLY). I CALLED THE DEALERSHIP WHEN I RETURNED AND I WAS TOLD THAT I NEEDED TO BREAK IN THE VEHICLE BECAUSE IT HAD LESS THAN 100 MILES. I ALSO REPORTED THE NOISE ON TWO OCCASIONS TO A DEALERSHIP IN NEW BRITAIN,CT WHEN GETTING MFG SUGGESTED SERVICE (DOCUMENTED ON THEIR SVC FORMS). THE 4 WHEEL DRIVE GEAR ALSO WAS STUCK BUT LOOSENED UP AFTER SEVERAL USES.*AK
THE TRANSMISSION FUNCTIONS IMPROPERY, AT LOW SPEEDS THE TRANSMISSION CAN UNEXPECTEDLY DOWN SHIFT CAUSING THE VEHICLE TO SLOW AT A RAPID RATE. *YH
VEHICLE BEGAN TO EXPERIENCE VIBRATIONS AND PULSATIONS IN STEERING WHEEL AND BRAKE PEDAL, CONSUMER TOOK VEHICLE INTO DEALERSHIP, AND ALL FOUR ROTORS WERE REPLACED AS WELL THE FRONT BRAKE PADS, HOWEVER 10,000 MILES LATER FRONT ROTORS WERE WARPED AGAIN, CONSUMER EXPERIENCED PROBLEM FOR A THIRD TIME.*JB
WHILE ON SIDE OF THE ROAD CONSUMER LEFT VEHICLE RUNNING IN PARK. ABOUT 2 MINUTES LATER, VEHICLE HAD JUMPED IN REVERSE AND STARTED TO ROLL DOWN THE HILL. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK WHILE DRIVING THE VEHICLE JUMPED FROM DRIVE TO NEUTRAL, THE DEALER HAS BEEN UNABLE TO FIND THE PROBLEM. NLM
WHILE STOPPING AT LIGHT VEHICLE JUMPED FROM DRIVE TO REVERSE AND BRAKES LOCKED. CONTACED DEALER, AND DEALER STATED NOTHING TO BE DONE. *AK
VEHICLE JUMPED OUT OF GEAR FROM PARK TO REVERSE, ACCELERATING ALMOST 30 MPH. DEALER PREVIOUSLY REPLACED TRANSMISSION FOR "IT WAS NOT GROUNDED PROPERLY". PLEASE ADD ADDITIONAL INFORMATION. *AK
SEVERE SHAKING IN STEERING WHEN BRAKE APPLIED STARTED AROUND 17000 MILES, WHEN VEHICLE PUT IN REVERSE IT HESITATES AND ALMOST STALLS THEN ALL OF THE SUDDEN TAKES OFF IN REVERSE ACTUALLY SPINNING TIRES, VEHICLE PULLS HEAVILY TO RIGHT, DEALER CLAIMED IT WAS DUE TO THE CROWN IN ROADS
TRANSMISSION WILL NOT SHIFT INTO PARK. WHEN YOU SHIFT INTO PARK, THEN RELEASE THE SHIFTER, THE SHIFTER MOVES BACKWARD INTO PARK. VERY DANGEROUS. THANK YOU.*AK
THIS JEEP HAS NUMEROUS PROBLEMS AND HAS BEEN TO THE DEALERSHIP FOR SERVICE 4 TIME AND THEY HAVE FAILED TO REPAIR EVEN 1 OF OUR COMPLAINTS. ALL COMPLAINTS OTHER THAN THE PULL TO THE RIGHT HAVE BEEN DISMISSED WITH THE EXPLANATION OF CAN NOT DUPLICATE. THEY HAVE TRIED TO REPAIR THE PULL TO THE RIGHT BUT IT ONLY GOT WORSE. WE WERE TOLD BY A REPAIR TECH. THAT IT NEEDED A NEW PART TO CORRECT THE PULLING TO THE RIGHT BUT CHRYSLER HAS FAILED TO INSTALL THIS NEEDED PART. WE HAVE REQUESTED A REPURCHASE OF THE JEEP UNDER THE LEMON LAW BUT CHRYSLER DENIED OUR REQUEST STATING THAT THE PULL TO THE RIGHT IS DUE TO "ROAD CROWN" AND IF YOU HOLD THE STEERING WHEEL WITH A STRONG TO MEDIUM GRIP YOU DON'T NOTICE THE PULL TO THE RIGHT! WE HAVE THIS IN WRITING FROM THE ARBITRATOR THAT CHRYSLER HIRED. THE DEALERSHIP AND CHRYSLER ATTEMPTED TO CONCEAL SOME SERVICE REPAIR FORMS THAT HAD THE LOOSE REAR HATCH PROBLEM AND THE PULL TO THE RIGHT. CHRYSLER STATED IN LETTERS TO THE ATTORNEY GENERAL THAT WE HAD NEVER BROUGHT THE REAR HATCH ALARM TO THE ATTENTION OF THE DEALERSHIP WHICH WAS DISPROVED AT ARBITRATION BUT WE STILL NEVER RECEIVED A COPY OF THE REPAIR SHEET EVEN THOUGH THE DEALERSHIP HAS IT AND PROVIDED A COPY TO THE ARBITRATOR. WE HAVE PARKED THIS JEEP DUE TO THE INCREASING SEVERITY OF PROBLEMS. WE THINK THIS JEEP IS DANGEROUS DUE TO IT'S NUMEROUS DEFECTS. WE REFUSE TO LET ANYONE RIDE IN THE BACK FOR MONTHS DUE TO THE REAR HATCH (WHICH THE DISTRICT MANAGER FOR CHRYSLER FOUND WAS LOOSE AT THE ARBITRATION HEARING BY PUSHING ON THE BUMPER AND HATCH. *AK
WHILE PARKED TRANSMISSION JUMPED OUT OF PARK AND WENT INTO DRIVE. VEHICLE TOOK OFF, ALMOST RAN OVER DRIVER,BUT WAS PULLED OUT BY A FRIEND. NONETHELESS DRIVER SUFFERED A BROKE ANKLE AND WAS TREATED AT HOSPITAL. THERE WAS A LOT OF DAMAGE TO VEHICLE. *AK
STEERING SQUEAK OR MOAN WHEN TURNING, EVIDENT SINCE DAY OF PURCHASE, VEHICLE IS NOW ONE YEAR OLD. REPAIRED NUMEROUS TIMES BUT STILL NOT FIXED. OTHER VEHICLE PROBLEMS INCLUDES WARPED ROTORS AT 14000MILES, DEALERSHIP REPLACED FRONT ROTORS.*AK
VEHICLE WAS LEFT RUNNING AND IN PARK ON A VERY STEEP DRIVEWAY. AFTER GETTING COMPLETELY OUT OF CAR CONSUMER REACHED IN TO GRAB SOMETHING WHEN VEHICLE STARTED TO ROLL BACKWARDS. WHILE TRYING TO GET INTO VEHICLE, IT WAS MOVING SO FAST CONSUMER SUFFERED TO NOSE, BRUISES ON SHOULDERS AND RIGHT LEG, INJURIES. UNTIL IT HIT A LARGE TREE AND AN OFFICER ARRIVED SHUT THE VEHICLE OFF. *AK *ET
VIBRATION WHILE APPLYING BRAKES AT SPEEDS AT OR ABOVE 35 MPH. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE THE CAUSE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
WHEN SHIFTING GEARS THE TRANSMISSION MAKES A LOT OF NOISE. HAVE HAD THE VEHICLE IN TWICE, WAS TOLD THAT THEY HAD ANOTHER JEEP ON THE RACK WITH THE SAME PROBLEM WAS WAITING FOR THE MANUFACTURE RTO TELL THEM WHAT TO DO NEXT. AFTER REPEATED CALLS TO FIND OUT THE STATUS OF THE OTHER JEEP, WAS TOLD THAT THEY HAD REPLACE THE WHOLE TRANSMISSION ON THAT JEEP AND DID NOT FIX THE PROBLEM. SO AFTER MANY CALLS AM TOLD THAT CHRYSLER IS WORKING ON THE PROBLEM. ALSO, THE JEEP BACKS OFF A LOT WHEN AT 70 MILES PER HOUR. WROTE THE MANUFACTURE, BUT HAVE NOT HEARD FROM THEM. *AK
I WAS TRAVELLING APPROXIMATELY 55 MPH WITH THE SUNROOF OPEN AND ALL THE OTHER WINDOWS CLOSED WHEN THE REAR WINDOW IMPLODED INWARD. THERE WAS NO EVIDENCE OF ANYTHING HITTING THE WINDOW AND THERE WERE NO OTHER CARS OR PEOPLE IN THE NEAR VICINITY. I AM WONDERING IF SOME KIND OF PRESSURE COULD HAVE BEEN CREATED THAT CAUSED THE WINDOW TO IMPLODE. IT WAS QUITE VIOLENT WHEN IT HAPPENED AND COULD HAVE EASILY CAUSED AN ACCIDENT.*AK
THE JEEP STARTED SHAKING WHEN THE BRAKES WERE APPLIED AT SPEEDS OF 40 MPH AND UP AT MILEAGE OF 950 MILES. CALLED DEALERSHIP AND WAS TOLD THIS WAS NORMAL THAT THE BRAKES NEEDED TO BREAK IN. CLAIMED THAT IT WAS SAFE TO DRIVE. I IN TURN, CONTINUED TO USE THE JEEP BUT THE PROBLEM NEVER SEEMED TO CLEAR UP. AT ABOUT 19825 MILES I WAS TRAVELING ON THE HIGHWAY WITH MY WIFE AND TWO CHILDREN AND I WAS FORCED TO APPLY MY BRAKES IN AN EMERGENCY SITUATION, AND INSTEAD OF COMING TO A SAFE STOP JEEP SHOCKED VIOLENTLY AND PULLED TO THE RIGHT, ALMOST HITTING THE CAR BESIDES ME .IT WAS A VERY CLOSE CALL FOR ME AND MY FAMILY. AS SOON AS POSSIBLE I TOOK MY JEEP TO THE DEALER TO HAVE THEM CHECK .THE PROBLEM THEY TOLD ME THAT ROTORS NEEDED TO BE RESURFACED, AND IT WOULD COST APPROXIMATELY 117 DOLLARS AND NOT COVERED UNDER MY WARRANTY WHICH IS BUMPER TO BUMPER 360000 MILES OR 36 MONTHS. I TOLD THE DEALER I WOULD TAKE THE JEEP TO MY MECHANIC AND HAVE THEM DO THE WORK EVEN THOUGH I WOULD THINK THEY SHOUD OF TOOK CARE OF IT AT THE DEALER UNDER THE WARRANTY . I TOLD MY MECHANIC THE PROBLEM I HAD WITH THE JEEP, AND HE INFORMED ME THAT HE ENCOUNTERED SEVRAL JEEPS WITH THE SAME PROBLEM. HE INFORMED ME THAT THE ROTORS ON THE NEWWER JEEPS WERE DEFECTIVE, AND HE EXPLAINED TO ME THAT THE ROTORS ARE MADE OUT OF COMPOSITE METALS AND EVEN IF YOU RESUFACE THEM THEY WILL WARP OUT OF ROUND AGAIN, AND I WOULD HAVE THE SAME PROBLEM. IN TURN, HE COULDNT GUARANTE THAT IT WOULDNT HAPPEN AGAIN. HE TOLD ME4 THE ONLY WAY TO FIX THE PROBLEM WAS TO PUT TO NEW ROTORS ON AT THE PRICE OF 450.00 . I CALLED THE DEALER AND TALKED TO THE SERVICE MANAGER RON MATZ AND THEN THE GENRAL MANAGER BRETT ADAMS AND THEY INSISTED THEY COULD NOT DO ANY THING FOR ME.IM HOPING YOU CAN HELP ME OUT. *AK
THE VEHICLE VIBRATED AT SPEEDS OF 50-55 MPH, THE VIBRATION COULD BE FELT IN THE STEERING WHEEL, AND THE RIGHT FRONT WHEEL, THE VEHICLE WAS BROUGT FOR SERVICE MORE THAN SIX TIMES AND EACH TIME SOMETHING ELSE WAS REPAIRD BUT THE PROBLEM WAS NOT CORRECTED, CONSUMER WAS INFORMED BY DEALERSHIP THAT THE VIBRATION IS A KNOWN DEFECT AND WILL NEVER BE ABLE TO BE CORRECTED.*YD
FRONT DISC BRAKE ROTORS FAIL AFTER 4,000-6,000 MILES ON MY 2000 JEEP GRAND CHEROKEE. IT IS NOT AN ISOLATED PROBLEM; CHRYSLER KNOWS OF IT, DEALERS LIKE MINE REPLACE THEM REGULARLY, AND AS LONG AS THE NEW ONES FAIL WITHIN THE 12,000 MILE WARRANTY WILL CONTINUE TO DO SO. BUT CHRYSLER HAS NO APPARENT INTENTION OF DEALING WITH THIS PROBLEM IN ANY OTHER FASHION. MY CAR IS UNSAFE DUE TO BRAKE PULSATION ONCE THE ROTORS HAVE FAILED; I TOW A 2-HORSE TRAILER WITH IT REGULARLY, AND THE DANGER FROM THE BRAKES IS HEIGHTENED WITH THE ADDED WEIGHT. I DO NOT UNDERSTAND THE FAILURE OF CHRYSLER TO DEAL WITH THIS AS A SAFETY ISSUE. GIVEN THE HISTORY OF BRAKE PROBLEMS ON PREVIOUS YEARS, THIS SHOULD ALSO BE OF GREATER CONCERN TO NHTSA THAN IT SEEMS TO BE. THE "FIX" FOR PREVIOUS BRAKE PROBLEMS (LARGE RECALLS FOR EARLIER MODELS) IN NEWER MODELS HAS INTRODUCED NEW PROBLEMS. MY JEEP IS UNSAFE TO HANDLE AT SPEEDS OVER 30 MPH DUE TO BRAKE PULSATION, FRONT END WOBBLING, ETC., WHENEVER THE PROBLEM HAS RECURRED. IT IS CURRENTLY IN THE SHOP AGAIN FOR THE SAME PROBLEM. *AK
STEERING WHEEL VIBRATES DURING HIGHWAY SPEED BRAKING, ALL ROTORS AND PADS REPLACED @ 9180 MI. 3 ROTORS RESURFACED AND ONE REPLACED AGAIN @16356 MI. - VEHICLE WHISTLES AT SPEED GREATER THAN 15 MPH. DEALER REPLACED 'PITTED BEARINGS' IN FRONT DIFFERENTIAL @ 18235 MI..*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE PROBLEM I'VE BEEN HAVING WITH MY JEEP IS THAT THE BRAKES SHAKE VIOLENTLY WHEN SLOWING FROM SPEEDS IN EXCESS OF 40 MPH. THE ROTORS HAVE BEEN REPLACED ONCE BEFORE, AND WILL PROBABLY HAVE TO BE REPLACED AGAIN (WHEN I CAN GET THE CAR TO THE DEALER TO GET IT DONE). AFTER READING THROUGH THE LIST OF COMPLAINTS AND SEEING THIS ONE ON THERE 20+ TIMES, I KIND OF FEEL LIKE THERE SHOULD BE SOME SORT OF RECALL ON THE VEHICLE.
WHILE DRIVING VEHILCE AT ANY SPEED ABOVE 50 MPH STEERING WHEEL SHAKES VIOLENTLY WHEN BRAKES ARE APPLIED VEHICLE PULLS TO THE RIGHT AND PROCEEDS TO SHAKES UNTIL YOU ARE BELOW 50 MPH AND HAVE REMOVED YOUR FOOT FROM BRAKES. SOMETIMES IT IS SO BAD YOU HAVE TO GRIP THE STEERING WHEEL EXMTREMELY TIGHT TO TRY AND AVOID LOSING CONTROL OF VEHICLE. *AK
THE ROTORS AND PADS WERE DAMAGED FROM OVER HEATING. THIS SOUNDS LIKE A PROBLEM THAT A LOT OF OTHERS HAS HAD. I FEEL THIS IS A VERY BIG SAFETY PROBLEM AND SHOULD BE LOOKED INTO. I DO NOT FEEL BRAKES SHOULD FAIL IN THIS SHORT OF TIME. THANK YOU FOR YOUR HELP.*AK
VEHICLE WAS PLACED IN THE PARK POSITION. THEN, CONSUMER SHIFTED GEAR FROM PARK TO REVERSE, BACKED UP ABOUT A FEW INCHES, AND VEHICLE SUDDENLY ACCELERATED MORE THAN HALF A BLOCK IN REVERSE, CRASHING INTO AN APARTMENT BUILDING. VEHICLE WAS TOTALED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
I HAVE HAD THE VEHICLE IN TO THE SHOP ONCE AT 12,000 MILES BECAUSE EVERY TIME I PUT ON THE BRAKES ABOVE 45 MPH THE TRUCK WOULD SHUDDER DRASTICALLY. THEY TURNED THE ROTORS AND IT WAS FINE FOR 3OOO OR 4OOO MORE BUT IT HAS CONTINUED AGAIN. I ACTUALLY GOT A NOTE LEFT ON MY WINDSHIELD GIVING ME YOU WEB ADDRESS FROM ANOTHER JEEP OWNER REGARDING THEIR SAME COMPLAINT. IT SEEMS TO BE A DEFECT IN THE METAL USED FOR THE BRAKING SYSTEM IF I HAVE TO TAKE IT IN EVERY 4K MILES. GOD FORBID THAT THEY SHOULD EVER COMPLETELY FAIL. *AK
VEHICLE WAS IDLING, CONSUMER GOT INTO VEHICLE TO RELEASE PARKING BRAKE, AND ALL OF A SUDDEN VEHICLE LURCHED BACKWARDS AT A HIGH RATE OF SPEED, RESULTING IN AN INJURY AND VEHICLE CRASHING INTO A HOUSE.(ON BEHALF OF SISTER-IN-LAW)*JB
CONSUMER PUT VEHICLE IN PARK WHILE STILL RUNNING, CONSUMER WENT INTO HOUSE FOR ABOUT 2 MINUTES/ VEHICLE JUMPED INTO REVERSE/ STARTED TO ROLL BACKWARDS, AND HIT AN OAK TREE. DRIVERS SIDE DOOR CAME OFF. CONSUMER HAS CONTACTED DEALER. *AK *SLC
VEHICLE WAS PARKED ON INCLINE OF DRIVEWAY. CONSUMER STARTED IT UP, GOT OUT WHILE WARMNG UP. WHEN GETTING BACK IN VEHICLE, IT ROLLED DOWN HILL INTO GARAGE DOOR. DEALER COULDN'T FIND AN EXPLANATION.*AK THE KEY WOUL NOT COME OUT OF THE IGNITION ALTHOUGH THE VEHICLE WAS IN PARK, ROADSIDE ASSISTANCE PUT THE LEVER IN PARK AGAIN AND THE KEY COULD BE REMOVED. NLM
HEAVY DUTY FRONT ROTORS...NON COMPONENT STYLE....BUILT TO RUN MAIL ROUTES..RIGHT HAND DRIVE. FRONT BRAKES CONTINUALLY OVERHEATING CAUSING ROTORS TO HAVE TO BE TURNED EVERY 3 TO 6 THOUSAND MILES. FRONT BRAKES GETTING SO HOT...ROTORS TURNING BLUE. NOW WITH A BRAND NEW SET OF ROTORS AND NEW PAD ON FRONT..NEW SHOES AND TURNED ROTORS ON BACK...AFTER ONLY 30 MINUTES OF RUNNING..OVERHEATED..BLUED ROTORS AND BRAKES FADED..COMPLETELY AWAY. VEHICLE WOULD NOT STOP. BACK BRAKE DO NOT APPEAR TO BE HOLDING AT ALL. ONLY ONE SET OF BACK PADS NEEDED IN 26,OOO MILES WHILE 4 SETS OF FRONT PADS WORN OUT OR BROKEN FROM OVERHEATING OF ROTORS. FIRST SET OF ROTORS REPLACED AFTER TURNING 2 TIMES..THEY WARPED CAUSING SHIMMY IN FRONT END ON BRAKING. THIS VEHICLE HAS NEVER HAD GOOD BRAKES. PEDAL HAS FELT MUSHY FROM DAY ONE AND VERY HARD PRESSURE MUST BE APPLIED TO PEDAL IN ORDER TO COME TO A COMPLETE STOP. DEALERSHIP HAS ALREADY REPLACE ONE MASTER CYLINDER AND I JUST HAD ANOTHER ONE INSTALLED. DON'T KNOW WHERE THE PROBLEM IS...BUT WHEN VEHICLE IS UP ON STANDS IN REAR..AND PLACED IN GEAR..BACK WHEELS CONTINUE TO ROLL WHEN BRAKES ARE APPLIED. SEEMS THAT THERE IS NOT NEARLY ENOUGH PRESSURE BEING SENT TO BACK BRAKES. VEHICLE SEEMS TO BE RELYING SOLELY ON FRONT BRAKES. ALL LINES HAVE BEEN CHECKED..AND WHEEL CYLINDERS AND CALIPERS ARE OKAY. DEALERSHIP SAYS...NO RECALLS OR PROBLEMS FROM OTHER CUSTOMERS. I CAN SEE FROM READING THIS FORUM...THAT IS NOT TRUE! PLEASE HELP! I DON'T WANT TO WRECK WHEN MY BRAKES FAIL AND POSSIBLY INJURE MYSELF, GRANDKIDS, OR SOMEONE ELSE. ESPECIALLY DON'T WANT TO WRECK ON THE MAIL ROUTE. THE POST OFFICE MIGHT JUST FROWN ON THAT...ESPECIALLY SINCE JEEP IS VERY MUCH AWARE THAT THEY HAVE A PROBLEM BUT STILL INSIST THAT THERE IS NONE! HELP!!!!*AK
ROTORS WARPED AT 19,000 MILES... NUMEROUS COMPLAINTS ON-LINE FOR REPEAT ROTOR REPLACEMENTS. *AK
WHEN IT RAINS BRAKES BECOME DEFECTIVE AND IT IS HARDER TO SLOW DOWN, AND FEEL LIKE THEY DON'T CATCH IMMEDIATELY. I HAVE HAD A CAR CRASH DUE TO FAULTY BRAKES. I REPORTED THIS PROBLEM TO THE MANUFACTURER AND THEY ARE NOT WILLING TO DO ANYTHING. SINCE PURCHASING THIS JEEP I HAVE HAD IT REPAIRED OR LOOKED AT BY 3 DIFFERENT DEALERSHIPS AND ONE GOODYEAR DEALERSHIP, 6 TIMES IN THE FIRST SIX MONTHS IN ATTEMPTS TO GET THE VARIOUS PROBLEMS CORRECTED. MY MAIN CONCERN WAS AND IS THE BRAKES. IN DRY WEATHER THEY VIBRATE, PULL AND CAUSE THE WHOLE FRONT END TO SHAKE. IN WET WEATHER AND SNOW THEY DO NOT ALWAYS CATCH RIGHT AWAY AND ALSO I FEEL A "THUMPING" ON THE BRAKE PEDAL AND ALSO A "THUMPING" NOISE WHEN THEY ARE APPLIED, AS IF SOMETHING IS BROKEN INSIDE. ON JULY 4 AFTER A HEAVY THUNDERSTORM THE PERSON AHEAD OF ME FAILED TO TURN AND I SLAMMED ON THE BRAKES. AT ABOUT 30 FEET I REALIZED THAT MY JEEP WASN'T SLOWING DOWN, AND BECAUSE THE DEALERSHIP THAT SOLD ME THE JEEP SAID I HAD ANTILOCK BRAKES, I STOOD ON THEM, KNOWING THAT YOU SHOULDN'T PUMP ABS BRAKES. I HIT THE CAR IN FRONT OF ME, DAMAGING MY JEEP BUT NOT THE OTHER CAR. I HAVE REPORTED THIS TO CHRYSLER, AND YESTERDAY (7/13/01) MET WITH THEIR INDEPENDENT SPECIAL INVESTIGATOR, WHO TEST DROVE THE JEEP IN DRY WEATHER. HE STATED THAT THERE IS NOTHING WRONG WITH THE BRAKES, BUT THAT I HAVE REAR-WHEEL DRIVE AND DO NOT HAVE ABS BRAKES. I CHECKED WITH MY INSURANCE COMPANY AND THE DEALERSHIP REPORTED TO THEM, THE DAY I PURCHASED THE CAR THAT I HAD ANTILOCK BRAKES. CHRYSLER HAS BEEN TOTALLY UNRESPONSIVE, AND DOES NOT SEEM TO CARE THAT THIS VEHICLE IF NOT FOR THE SLOW SPEED COULD HAVE ALREADY RESULTED IN MAJOR INJURIES OR DEATH. THEY SAY THIS VEHICLE IS SAFE BUT THE BRAKES HAVE *ALREADY* FAILED IN ONE ACCIDENT, HOW DO THEY CONCLUDE THIS VEHICLE IS SAFE WHEN NONE OF THEIR REPRESENTATIVES HAVE EVER DRIVEN IT IN WET WEATHER, EXCEPT THE ONE DEALERSHIP THAT *DID* FIND A PROBLEM WITH THE BRAKES. *AK
NOISE COMING FROM STEERING WHEEL WHEN MAKING A LEFT TURN. DEALER WAS NOTIFIED, AND REALIGNED STEERING HOSE. IF PROBLEM REOCCURRED, THERE WAS A POSSIBILITY OF REPLACING GEAR BOX. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
ENGINE WAS EXPERIENCING HIGH ACCELERATION WHENEVER VEHICLE WOULD COME TO A STOP, DEALER WAS NOTIFIED, AND REPLACEF ENGINE FAN. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
WHEN APPLYING BRAKES AT ANY SPEED VEHICLE VIBRATES AND IS VERY NOISY. DEALER INFORMED CONSUMER THEAT COMPUTER WAS MALFUNCTIONING, AND TO DRIVE SLOWLY UNTIL HE COULD GET THE PART. CONSUMER HAS BEEN BACK TO DEALER 3 TIMES. DEALER SAID HE WAS STILL WAITING FOR PARTS, DID NOT SPECIFY.*AK
WHEN APPLYING ABS BRAKES TO SLOW DOWN OR TO STOP WHILE ON A ROUGH ROAD, BRAKES WOULD LOCK UP , AND ROTORS WOULD SHIMMY. TOOK VEHICLE TO MECHANIC, AND INFORMED CONSUMER ROTORS NEEDED TO BE TURNED. IF ROTORS BECOME HOT, AND GO THROUGH WATER, THEY WOULD BECOME WARPED. *AK
BRAKE ROTORS WERE GETTING WARPED AFTER 10,000 MILES. DEALER HAD BEEN CONTATCED FOR REPAIRS UNDER WARRANTY, BUT REFUSED TO REPAIR BECAUSE IT WAS CONSUMER'S FAULT ACCORDING TO DEALER'S REPAIR SHOP. PLEASE PROVIDE FURTHER DETAILS.*AK
WARPED ROTORS, VERY UNSAFE, CHRONIC PROBLEM WITH THESE JEEPS, IS NHTSA INVESTIGATING?*AK
VEHICLE WAS PARKED IN DRIVEWAY. VEHICLE WAS RUNNING, AND IT WAS IN PARK. CONSUMER WAS WALKING AWAY FROM VEHICLE, AND VEHICLE CAME BACKWARD AND PINNED HIM BETWEEN FRAME OF GARAGE AND REAR FENDER OF VEHICLE. HE SAID THAT A NEIGBHOR CAME, AND GOT INSIDE OF VEHICLE TO RELEASE HIM. *AK *SLC
RIGHT FRONT ALUMINUM WHEEL RIMS GETS TOO HOT TO TOUCH. RIMS SEEM TO GET HOT ACCORDING TO TEMPERATURE OUTSIDE. DEALER CAN'T DUPLICATE PROBLEM.*AK THE RIGHT FRONT CALIPER WOULD NOT TOTALLY RELEASE HEATING THE ROTOR AND CAUSING VIBRATION, THE CALIPER AND ROTOR WERE REPLACED WHICH REMEDIED THE PROBLEM. *SLC
ROTORS WERE TURNED DOWN ABOUT 1 AND A HALF MONTHS AGO AND THEY ARE WARPED AGAIN. I FEEL THESE ROTORS ARE DEFECTIVE. *AK
DEFECTIVE BRAKES
SEVERE PULSATION IN STEERING WHEEL WHEN BRAKES ARE APPLIED, AND NOT STOPPED PROPERLY. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
WHILE VEHICLE WAS IN PARK WITH ENGINE IDLING VEHICLE CAME OUT OF PARK, AND WENT INTO REVERSE, HITTING A POLE. PLEASE GIVE ANY FURTHER DETAILS.*AK
WHILE CONSUMER WAS PARKED AT A GAS STATION PREPARING TO FUEL UP VEHICLE, VEHICLE JUMPED FROM PARK TO REVERSE, ROLLING BACK TOWARD DRIVER. VEHICLE ROLLED APPROXIMATELY 15 FEET BEFORE COMING TO A COMPLETE STOP. VEHICLE WAS NOT PARKED ON AN INCLINE. DEALER HAS BEEN CONTATCED.*AK CONSUMER GOT KNOCKED DOWN BY THE DRIVERS DOOR AND GOT DRAGGED ABOUT 15 FEET. *SLC
WHEN BRAKING AT ANY SPEED, THE STEERING WHEEL VIBRATES AND THE WHOLE TRUCK SHIMMIES. MY ROTORS AND BRAKE PADS HAVE BEEN REPLACED 4 TIMES WITH ONLY 20,000+ MILES ON THE TRUCK AND IT IS OCCURING FOR THE 5TH TIME NOW. I AM VERY CONCERNED THAT THIS IS GOING TO CAUSE A SERIOUS ACCIDENT. IT IS VERY DISTURBING TO BE DRIVING AROUND IN AN UNSAFE VEHICLE THAT HAS A MAJOR PROBLEM WITH ITS BRAKING SYSTEM. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED ASAP.*AK
FRONT END SHIMMIED AND STEERING WHEEL SHOOK WHEN BRAKING. RESULT - $240 ROTOR REPAIR. WAS TOLD THAT RECALL ONLY APPLIED TO 1994-98 MODELS. *AK
WHEN APPLYING BRAKES, VEHICLE WOULD VIBRATE, DEALER WOULD NOT REPLACE THE WARPED ROTORS, CONSUMER HAD THEM REPLACED BY ANOTHER MECHANIC AND WOULD LIKE TO BE REIMBURSED. *SLC
THE JEEP WAS PLACED INTO PARK. WHILE IT WAS IDLING MY WIFE STEPED OUT OF THE CAR TO TALK TO A FRIEND. WITH MY TWO CHILDREN IN THE BACK SEAT THE CAR BEGAN ROLLING BACKWARDS DOWN A HILL. BY THE GRACE OF G-D THE CAR TURNED AND CRASHED INTO ANOTHER CAR AND THEN INTO A FENCE. NO ONE WAS HURT BUT THE CAR WAS BADLY DAMAGED. PLEASE CONTACT ME IF ANYONE CAN SUGGEST WHAT MY LEGAL RIGHTS ARE IN THIS MATTER. SINCERELY [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
LETTER SENT TO DEALER AND MANUFACTURER AFTER SECOND REPAIR COMPLETED INDICATING MY CONCERN ABOUT HAVING TWO FRONT BRAKE WARP PROBLEMS IN LESS THAN 18000 MILES. I INDICATED I WAS GOING TO SUBMIT A LETTER OF CONCERN TO NHTSA. CURRENTLY HAVE A GOOD CUSTOMER RELATIONSHIP WITH THE DEALER.*AK
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY WENT BACKWARD AND INTO A SIGN POST. CONSUMER JUMPED IN, AND SHUT OFF ENGINE. DAMAGE TO VEHICLE WAS $ 1200.00. *AK
SPECIFIC PROBLEM PERTAINS TO FRONT ROTORS. FRONT ROTORS WEAR OUT EVERY 4000 TO 6000 MILES OR WHENEVER THEY GET HOT, WHICH CAUSES SERVERE PULSATION WHEN BRAKING AT SPEED OVER 45 MPH. WE ARE NOW LOOKING AT REPLACING ROTORS FOR THE 3RD TIME IN 18 MONTHS AND LESS THAN 21,000 MILES. DEALER HAS EXTENDED WARRANTY TO 36,000 MILES, HOWEVER WE WANT A LONG TERM SOLUTION TO THIS PROBLEM. WE HAVE TWO FRIENDS WHO OWN THE SAME CAR AND THEY HAVE THE EXACT SAME PROBLEM. *AK
ROTORS ARE WARPING. ALL MY FRIENDS WITH JEEPS HAVE HAD ROTORS FAIL WITHIN 20K MILES. MUST BE DEFECTIVE PARTS FROM MANUFACTURER. VEHICLE SHUDDRERS UNCONTROLLABLY WHEN BRAKING HARD. IF THE DRIVER RARELY BRAKES HARD, HE MAY NOT REALIZE THE EXTENT OF THE PROBLEM UNTIL HE FORCEFULLY APPLIES THE BRAKES. AT THAT POINT, IT IS VERY EASY TO GET INTO AN ACCIDENT. MYSELF AND THREE OTHERS HAVE ALMOST HAD ACCIDENTS BECAUSE OF THIS. WE GOT LUCKY, BUT THERE MUST BE OTHERS WHO WERE NOT LUCKY. DEALERSHIP CLAIMS THERE IS NO PROBLEM. SEARCH THE INTERNET, THERE ARE HUNDREDS OF POSTINGS ABOUT THIS PROBLEM! DO SOMETHING TO MAKE JEEP RECALL AND FIX THE PROBLEMS BEFORE SOMEONE IS KILLED. THIS IS A CAR THAT FAMILIES BUY BECAUSE IT HAS A GOOD "SAFETY RECORD, BUT IT HAS A SERIOUS DEFECT.*AK
PE 01 021: VEHICLE WAS PARKED. CONSUMER HEARD A CLICKING SOUND JUST BEFORE VEHICLE ROLLED OUT OF DRIVEWAY INTO A PARKED CAR;. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
JUMPED OUT OF PARK WHILE IN IDLE. TAKING OFF BACKWARDS AT HIGH SPEED .*AK
VEHICLE SHIFTED INTO REVERSE FROM PARK, CAUSING IT TO HIT A PIER AND ROLL INTO A LAKE.
WHILE TRAVELING INTO A CURVE AT APPROXIMATELY 35 MPH, THE SEAT FRAME BROKE UNDERNEATH AND MADE IT EASY FOR THE SEAT TO SUDDENLY ROCK FREELY WITH A LEFT-LEANING TO FRONT AND RIGHT-LEANING TO BACK MOTION, MAKING THE VEHICLE ALMOST IMPOSSIBLE TO DRIVE NOW. HOWARD-WILSON CHRYSLER-PLYMOUTH-JEEP IN JACKSON, MS (WHERE I'VE BEEN HAVING MOST OF THE SERVICE WORK PERFORMED ON THE JEEP) WAS CONTACTED ABOUT POSSIBLE RECALL INFORMATION, BUT I WAS ADVISED THAT I'D BE REQUIRED TO PAY FOR THE REPAIR MYSELF. I HAVE NOT CONTACTED THE MANUFACTURER OR THE DEALERSHIP WHERE THE VEHICLE WAS ORIGINALLY PURCHASED YET, BUT AN ESTIMATE FOR THE REPAIR OF THIS ITEM WAS IN EXCESS OF $400.00. I RECENTLY REMOVED THE SEAT FROM THE VEHICLE AT A LOCAL SHOP AND TRIED TO HAVE THE SEAT FRAMED WELDED BACK TOGETHER (BECAUSE IT'S A CLEAN SEPARATION OF THE METAL ON THE FRONT DRIVER'S SIDE CORNER OF THE SEAT ABOVE WHERE IT ATTACHES TO THE TRACK), BUT THE SHOP STRONGLY ADVISED AGAINST IT FOR THE LIKELIHOOD OF WEAKING THE METAL IN THAT AREA AND LEAVING THE POTENTIAL OF IT HAPPENING AGAIN, BUT EVEN THEY HAD NO IDEA HOW THIS PARTICULAR BREAKAGE COULD HAVE HAPPENED IN THE FIRST PLACE.*AK
BRAKES BEGAN TO PULSE AT 18K AND NOW AT 22K WHEN RUNNING ABOUT 55 MPH THE VEHICLE WILL PULSES HARD AND MAKES IT DIFFICULT TO CONTROL WHEN TRYING TO STOP. THIS IS VERY DANGEROUS WHEN IN HEAVY TRAFFIC OR ON WET ROADS.*AK
CONSUMER'S WIFE WAS DRIVING A LEASED GRAND, CHEROKEE, AT APPROXIMATELY 5 MILES. BROUGHT IT BACK, AND PARKED IT IN DRIVEWAY, TOOK FOOT OFF BRAKE, AND AUTOMOBILE IMMEDIATELY TOOK OFF . IT WENT STRAIGHT THROUGH CONSUMER'S GARAGE, HITTING OTHER CAR THAT WAS PARKED IN GARAGE, CAUSING DAMAGE TO IT BEFORE COMING TO A HOLT. *AK
ROTORS WARPED PREMATURELY - CAUSE UNSAFE SHAKING WHEN APPLY BRAKES OVER 50 MPH
MY WIFE PARKED OUR 2000 JEEP GRAND CHEROKEE IN OUR DRIVEWAY ON 6-29-01 AFTER ARRIVING FROM A SHORT TRIP TO THE STORES WITH MY TWO KIDS AND MOTHER-IN-LAW. MY WIFE STOPPED THE CAR ABOUT 1-2 FT IN FRONT OF THE GARAGE DOOR, PLACED THE CAR IN "PARK" AND REMOVED HER FOOT FROM THE BRAKE. THE CAR THEN ACCELERATED UNEXPECTEDLY AND CATAPULTED THEM THROUGH OUR GARAGE DOOR AND INTO OUR OTHER PARKED CAR WHICH WAS INSIDE OUR ONE-CAR GARAGE. MY WIFE HAD COMPLAINED ABOUT 1 1/2 MONTHS EARLIER ABOUT THE JEEP SURGING FORWARD AFTER IT BEING PLACED IN "PARK" AND THE FOOT BEING REMOVED FROM THE BRAKE. I SHRUGGED IT OFF BELIEVING THAT MAYBE MY WIFE HAD HER FOOT ON THE ACCELERATOR AND THE CAR IN "DRIVE". I SHOULD HAVE BELIEVED HER THEN BECAUSE AFTER THIS ACCIDENT I'M CONVINCED IT WASN'T MY WIFE'S FAULT. THE JEEP IS NOT SAFE! MY WIFE IS A MATURE, RESPONSIBLE AND HEALTY 38 YEAR OLD DENTIST WHO HAS NEVER BEEN IN AN ACCIDENT DURING HER 20+ YEARS OF DRIVING. PLEASE TAKE A SERIOUS LOOK AT THIS COMPLAINT SINCE THE DEALER DENIES ANY PROBLEMS WITH THE CAR AND ONLY WANTS TO FIX IT AND GIVE IT BACK TO US. WE DO NOT WANT THE CAR BACK, EVEN AFTER ALLSTATE PAYS FOR THE REPAIRS NOR DO WE THINK THE DEALER SHOULD BE ABLE TO SELL THE CAR TO ANOTHER UNSUSPECTING BUYER. PLEASE ADVICE. THANK YOU.*AK
VEHICLE WAS MAKING POPPY NOISE COMING FROM STEERING, AND PASSENGER'S LOCK WOULDN'T LOCK AT TIME. VEHICLE PULLED OVER,, BRAKES HAD TO BE REPLACED. THE DEALERSHIP IS AWARE OF THE PROBLEM.
WHILE DRIVING ABOUT 68MPH ON AN INTERSTATE, TAPPED BRAKES TO CANCEL CRUISE CONTROL, RIGHT FRONT TIRE LOCKED CAUSING ME TO LOSE CONTROL ON THE VEHICEL HIT GUARDRAIL HEAD ON AT ABOUT 55MPH. AIRBAGS DID NOT DEPLOY. TOOK VEHICEL INTO ONE DEALERSHIP 4 TIMES, SAID NOTHING WAS WRONG, TOOK IT TO ANOTHER ONCE DID NOT FIND FRONT PROBLEM BUT REPLACED MY WHOLE REAR END.*AK
WHILE DRIVING AT ANY SPEED AND APPLYING BRAKES VEHICLE WILL EXPERIENCE A "BOUNCE" IN FRONT WHEELS, AND STOPPING DISTANCE INCREASED DUE TO POOR PERFORMANCE OF THE BRAKING SYSTEM. DEALERSHIP HAS EXAMINED THE VEHICLE THREE TIMES FOR THIS PROBLEM ,AND REPLACED THE BRAKE PADS AND ROTORS. THESE REPAIRS HAVE FAILED TO REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
IF I WAS TRAVELING AT A CERTAIN SPEED AND I APPLIED MY BRAKES, MY STEERING WHEEL BEGAN TO VIBRATE. I DIDN'T THINK ANYTHING OF IT. MY JEEP WAS LESS THAN SIX MONTHS OLD AND THERE COULDN'T BE ANY PROBLEMS WITH IT....YET. I BLEMED THE ROAD CONDITIONS AND DIDN'T THINK MUCH ABOUT IT. THE VIBRATIONS GOT WORSE BUT THE ROADS WHERE THE SAME. I TOOK IT IN THE DIRECT AUTO PLAZA, IN EL CENTRO CA. AND THEY SAID IT WAS MY ROTORS, THEY WERE WARPED. THEY SAID THAT IT WAS "NORMAL" WEAR AND TEAR AND THAT WARRANTY WOULD NOT COVER THE FIXING OF THE ROTORA. THEY WHERE GOING TO CHARGE ME 350.00. I AM FRUSTRATED BECAUSE IF THIS IS NORMAL WEAR AND TEAR I DON'T KNOW IF I COULD AFFORD TO BE PUTTING 350.00 ADDITIONAL MONEY IN TO "NEW" VEHICLE EVERY 12-15 THOUSAND MILE. I FEEL THAT THE ROTORS ARE DEFECTIVE AND SHOULD BE REPLACED UNDER WARRANTY.*AK
WHEN DEPRESSING BRAKES TO SLOW DOWN STEERING WHEEL WOULD SHAKE ROUGHLY. DEALER HAS REPAIRED BRAKE PROBLEM TWO TIMES, AND VEHICLE IS IN NEED OF THIRD REPAIR. ROTORS ARE TOO THIN TO TURN. PLEASE PROVIDE FURTHER INFORMATION.*AK
WAS APPLYING BRAKES TO SLOW DOWN VEHICLE STARTED TO VIBRATE. TOOK TO DEALERSHIP. WAS INFORMED BY MECHANIC BRAKE ROTORS WERE WARPED AND WERE SEPARATING. WAS NO RECALL ON VEHICLE. ROTORS CAN BE REPLACED.*AK
CONSUMER STATES VEHICLE VIBRATES WHEN BRAKES ARE APPLIED, CONSUMER TOOK VEHICLE TO INDEPENDENT MECANIC AND WAS TOLD THAT THE ROTORS WERE EXTREMELY OUT OF ROUND.*JB
VEHICLE SEVERELY PULLS TO RIGHT WHEN DRIVEN AT HIGHWAY SPEEDS. DEALER CANNOT IDENTIFY THE PROBLEM. *AK
FRONT END WAS PULSATING WHEN APPLYING BRAKES, STOPPING DISTANCE WAS NORMAL. FRONT ROTORS WERE WARPED, AND PADS NEEDED TO BE REPLACED. CONSUMER HAD ROTORS RECUT,THEN INSTALLED THEM AGAIN. CONSUMER FELT THAT RECALL IN 1999, AND EARLIER MODELS FOR ROTORS SHOULD INCLUDE 2000 MODEL.*AK
HIGH PULSATING IN BRAKES, ONLY WARR. 12,000 MILES,SHOULD HAVE RECALL, VERY UNSAFE, HAD ROTORS TURNED AND NEW PADS, SAME PROBLEM STARTING AGAIN, I HAVE NOT FOUND A 2000 GRAND CHREOKEE OWNER THAT HAS OVER 12,000 MILES ON IT THAT HAS NOT HAD THE SAME PROBLEM. *AK
REAREND MAKES A HOWLING SOUND BETWEEN 55-63 MPH WHEN I AM COASTING. *AK
VEHICLE VIBRATES WHEN LIGHTLY APPLYING BRAKES AT HWY. SPEEDS THIS CONDITION APPEARS AT FIRST TO BE A ALIGNMENT PROBLEM UNTIL YOU DISCOVER THAT IT ONLY HAPPENS WHEN YOU ARE APPLYING BRAKES THIS PROBLEM AFTER INQUIERING WITH OTHER PEOPLE SEEMS TO BE A COMMON OCCURENCE IT IS MY BELIEF AFTER TALKING TO OTHER PEOPLE THAT THIS COMPLAINT HAS BEEN CONVEYED TO THE DEALER AND HAVE BEEN TOLD THAT THIS IS ONLY COVERED UP TO 12000 THE MFG.I PRESENTLY HAVE 14760 MIL. THIS COULD A MUCH BIGGER PROBLEM WHEN SOMEONE WHO IS NOT USED TO THE VEHICLE OR HAS NOT BEEN WARNED OF THIS PROBLEM .*AK
VEHICLE HAS AN INTERMITTENT SHIFTING PROBLEMS. WHEN SLOWING DOWN, VEHICLE WILL JERK AS IT SEARCHES FOR GEARS. ALSO, IT SHIFTS DOWN ONE GEAR LOWER THAN IT SHOULD. DEALER HAS INSPECTED VEHICLE 4 TIMES, AND COULD NOT FIND CAUSE. *AK
CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND ANOTHER VEHICLE SUDDENLY STOPPED. IN ORDER FOR TO AVOID THE OTHER VEHICLE, SHE WENT INTO GUARDRAIL. WHEN CONSUMER APPLIED ANTI-LOCK BRAKES VEHICLE SKIDDED AND LOCKED UP. INTERIOR REAR SEAT WASN'T PROBERLY BOLTED , SEAT CAME OUT FROM FLOOR. IT WAS SECUED. FRONT AIRBAGS DIDN'T DEPLOY. DEALERSHIP WAS AWARE OF PROBLEM. *AK
VEHICLE STALLS WHEN STOPPED WITH BRAKES APPLIED, CHRYSLER SAYS THIS IS NOT A SAFETY PROBLEM AND DOES NOT AFFECT PERFORMANCE OF THE VEHICLE. *AK
ROTORS HAVE NEEDED TO BE TURNED TWICE AT 8000 MILE INTERVALS. *AK
WHEN APPLYING BRAKES STEERING WHEEL VIBRATES. DEALER HAS INSPECTED AND DETERMINED THAT FRONT BRAKE ROTORS WERE BAD.CONSUMER STATED THAT DEALER HAS REPLACED FRONT BRAKE ROTORS, BUT NOT FRONT BRAKE PADS. *AK
THE BRAKES STARTED TO SHIMMY AT ABOUT 15,000 MILES ON THE VEHICLE. IT BECAME A SAFETY ISSUE WITH VIOLENT SHAKING WHEN DECELERATING AT 25,000 MILES AND WAS BROUGHT INTO BURNSIDE MOTORS (WHERE IT WAS PURCHASED). THE GARAGE DIAGNOSED THE ROTORS AND BRAKE PADS NEEDED REPLACING. ROTORS SHOULD NOT BE A NORMAL WEAR ITEM WITH ONLY 25,000 MILES ON A VEHICLE. DAIMLER CHRYSLER REFUSED TO COVER THE COST AND INSTALLATION OF THE NEW ROTORS.*AK
ROTORS ARE PULSATING PREMATURELY DEL. CLAIMS PROBLEM COMMON NOT WARRANTY SOME FAIL AT 8000 MILES. WHY?*AK
IN SUMMER OF 2000 DRIVESHAFT AT REAR UNIVERSAL JOINT SNAPPED IN-TWO. AGAIN, IN SPRING OF THIS YEAR SAME PROBLEM OCCURRED. BOTH EVENTS REPLACED AT DEALER' S FACILITY. INITIAL FAILURE WAS A WARRANTEED EVENT SECOND WAS AT MY COST. TODAY (6/11/01) THE REAR DIFFERENTIAL 'PINION' WAS FOUND TO BE FAULTY. I TRULY THINK THERE IS A METALLURGICAL PROBLEM HER. DEALER PERSONNEL ARE UNABLE TO PROVIDE CAUSAL INFORMATION. SO FAR NO INJURIES OR ACCIDENTS RESULTING FROM THESE PROBLEMS BUT CLEARLY THIS IS INDICATIVE OF METALLURGICAL FAILURES. *AK
CAR WITH ABOUT 10K MILES HAS BRAKING PROBLEM. AT OVER 50 MPH, STEERING SHIMMIES AND SHAKES. DIFFICULT TO BRAKE. DEALER SAYS ROTORS NEED TO BE REPLACED. ROTORS ARE NOT AVAILABLE, ON BACKORDER. OTHER JEEPS HAVING SAME PROBLEM? DEALER EXPECTS ME TO PICK UP COST OF OVER $400. SEEMS LIKE A MFG. DEFECT ON A RELATIVELY NEW CAR. MUST DRIVE IN CURRENT CONDITION UNTIL BRAKE ROTORS ARE DELIVER. DANGEROUS SITUATION. *AK
ROTORS HAD TO BE TURNED THREE TIMES AFTER EVERY 7000 - 7500 MILES DUE TO HEAT BUILD UP IN ROTORS WHEN SLOWING DOWN FROM HIGHWAY SPEEDS. THIS HEAT BUILD UP WAS CAUSING ROTORS TO WARP, AND VIBRATION IN VEHICLE. DEALERSHIP AT FIRST REPLACED BRAKE PADS IN AN EFFORT TO REDUCE HEAT BUILD UP. HOWEVER, SINCE THEN, HAD ONLY TURNED ROTORS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
FRONT END AND STEERING WHEEL SHAKE BADLY WHEN BRAKING AT 40-50+ MPH. BRAKES SEEM TO "GRAB." DEALER SAYS ROTORS ARE BAD; ONLY HAS 13,300 MILES ON VEHICLE; DEALER SAYS NOT COVERED BY WARRANTY.*AK
REPEATED PASSENGER BALLJOINT FAILURE ON 2000 JEEP CHEROKEE SPORT. ACCORDING TO MULTIPLE SOURCES INCLUDING OWNERS AND JEEP DEALER REPAIR STAFF, THIS IS A REGULAR AND REPEATED PROBLEM IN 1999 AND 2000 MODEL YEAR CHEROKEES EQUIPPED WITH THE 4.0L ENGINE AND PART TIME 4 WHEEL DRIVE. BALLJOINT ORIGINALLY REPLACED AT 10,950 MILES UNDER WARRANTY (REPLACING DEALER IRA JEEP, NO COST.). BALLJOINT HAS FAILED AGAIN. HAVE BEEN UNABLE TO GET A WEEKEND APPOINTMENT AT DEALER. SYMPTOMS OF FAILURE COINCIDE WITH REPORTS ON FILE WITH THE NHTSA - STEERING WHEEL AND/OR FRONT END 'SHIMMY' OR VIBRATION AT HIGHWAY SPEEDS, PULLING OR PUSHING LEFT OR RIGHT UNDER ACCELERATION, DIFFICULTY IN MAKING LEFT OR RIGHT TURNS (LACK OF FEEDBACK FROM WHEELS, CAR ATTEMPTS TO PULL OPPOSITE DIRECTION). I WOULD RESPECTFULLY REQUEST ON THE BEHALF OF ALL JEEP OWNERS (THIS IS A 4 HOUR REPAIR, REQUIRING THE VEHICLE TO TYPICALLY REMAIN AT THE DEALER FOR ONE FULL DAY) THAT THE NHTSA FURTHER INVESTIGATE THESE FAILURES, AS I SUSPECT A MANUFACTURING DEFECT. THESE FAILURES ARE, IN MY OPINION, DANGEROUS AND CAN BECOME LIFE THREATENING SHOULD THE BALLJOINT(S) CATASTROPHICALLY FAIL. DAIMLER-CHRYSLER/JEEP HAVE BEEN EXCELLENT IN REGUARDS TO REPAIRING THESE PROBLEMS, BUT THESE ARE PROBLEMS THAT LEAVE CUSTOMERS WITHOUT THEIR CAR FOR A MINIMUM OF SEVERAL HOURS, AND ARE EASY TO IGNORE FOR MOST CONSUMERS. THANK YOU.*AK
CONSUMER STATES STEERING WHEEL VIBRATES VIOLENTLY WHILE BRAKING AT VARIOUS SPEEDS, FRONT ROTORS WERE REPLACED TWICE AND TURNED TWICE, DEALERSHIP STATES THEY WILL NOT FIX PROBLEM AGAIN, CONSUMER WAS TOLD BY DEALER THAT THEY SEE THIS PROBLEM WITH THIS TYPE OF VEHICLE EVERYDAY. *JB
STEERING WHEEL/COLUMN IS MAKING A CLICKING NOISE WHEN WHEEL IS TURNED, AND STEERING WHEEL FEELS AS IF IT IS LOOSE. ALSO, WHEN WHEEL IS TURNED A BEEPING NOISE IS EMITTED ON A RANDOM OCCURRENCE. DEALERSHIP HAS EXAMINED VEHICLE, AND CHANGED GEAR BOX THREE (3) TIMES. HOWEVER , PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
WHEN TRAVELING NORMAL SPEED AND APPLYING BRAKES VEHICLE JERKS. BRAKES WILL STOP VEHICLE, BUT VEHICLE STARTS VIBRATING. DEALERSHIP IS AWARE OF PROBLEM. *AK
JEEP ACELERATED ON ITS OWN CAUSING ME TO HAVE TO STAND ON THE BRAKES(THINKING I HAD ABS) BRAKES DID NOT WORK CORRECTLY, CAUSING ME TO HIT THE BACK OF A 4X4 TRUCK AT THE SPEED OF ABOUT 15 MPH ALL BUMPER PARTS HAD TO BE REPLACED AS DID MANY OTHER PARTS AIR BAGS DID NOT GO OFF. TODAY I TOOK THE JEEP BACK TO DEALER FOR THE 4TH TIME TO TRY TO GET THING TAKEN CARE OF .ON THE 1ST TRIP I WAS TOLD THAT MY ABS BREAKS WERE WORKING FINE AND THAT THE MECHANIC FELT THEM KICK IN. TOOK IT BACK A WEEK LATER BECAUSE BREAK PEDDLE DROPPED TO THE FLOOR, AGAIN I WAS TOLD THAT ALL BREAKS WERE FINE AND THAT THE ABS WERE WORKING. ON 5/29/01 MY HUSBAND TOOK JEEP IN AND TEST DROVE IT W/ SERVICE MANAGER AND THEY DECIDED THE ABS WAS NOT WORKING AT ALL. AND THEN WE WERE TOLD THAT WE DID NOT HAVE ABS ( SALESMEN TOLD US THE JEEP HAD ABS). THE FRONT END NOW SHAKES AT ABOUT 45-55 WHEN GOING AROUND CURVES AND SOMETIMES WHEN MAKING TURNS AT LOWER SPEED. WHEN JCHRYSLER WAS CONTACTED THEY TRIED TO BLAME EVERYTHING ON ME. IT WAS MY FAULT THAT I DIDN'T CHECK TO SEE IF THE JEEP HAD ABS( WHO WOULD HAVE THOUGHT THAT IT WOULDN'T HAVE THEM AND WE DID ASK TO MAKE SURE AND WE WERE TOLD YES IT HAD THEM) AND IT WAS ALSO MY FAULT THAT AN INSPECTOR DID NOT COME OUT TO INSPECT THE JEEP AFTER THE CRASH BECAUSE I DID NOT REQUEST ONE TO ALTHOUGH NO ONE TOLD ME THAT ONE COULD COME OUT I AM SUPOSE TO BE ABLE TO FIND THIS INFORMATION OUT ON MY OWN. AS OF TODAY THE JEEP IS IN FOR SERVICE AGAIN 3RD TIME FOR BRAKE SERVICE 2ND TIME FOR FRONT END VIBRATIONS AND 2ND TIME TO HAVE THEM FIX ALL THE THINGS THEY DIDN'T DO RIGHT THE 1ST TIME. *AK
FRONT BRAKE ROTORS WARP PREMATURELY, CAUSING VEHICLE TO VIBRATE WHEN COMIG TO A STOP. DEALER STATES THAT THIS IS COMMON. *AK
THERE WAS A GRINDING NOISE COMING FROM FRONT OF VEHICLE DURING NORMAL OPERATION AND WAS DIFFICULT TO CONTROL/ PREVENT VEHICLE FROM WANDERING. DEALERSHIP REPLACED FRONT SIDE, AND PINION BEARINGS TWICE. ALSO, REPLACED STEERING DAMPNER. PROBLEM IS OCCURRING AGAIN, AND DEALERSHIP IS NOT PROVIDING ANY ASSISTANCE TO CONSUMER. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
STEERING COLUMN HAD VIBRATION THAT HAS BEEN GETTING PROGRESSIVELY WORSE. TOOK VEHICLE TO A DEALERSHIP THAT EXAMINED VEHICLE. DEALERSHIP DETERMINED THAT ROTORS WERE WARPED AND HAD TO BE RESURFACED. ALSO, PADS HAD TO BE REPLACED. *AK *JB
I WAS TRAVELING AT 65 MPH WHEN I APPLIED MY BRAKES TO NEGOTIATE A CURVE. THE FRONT END OF THE JEEP BEGAN TO SHAKE VIOLENTLY AND I WAS NOT ABLE TO STOP IN TIME. I WENT OFF OF THE ROAD MOMENTARILY AND I WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. UPON MECHANICAL INSPECTION IT WAS FOUND THAT THE ROTORS NEEDED RE-SURFACING. THE ROTORS WERE RESURFACED AND THE PROBLEM WAS ELIMINATED. THE CERTIFIED JEEP MECHANIC WHO FIZED MY VEHICLE STATED THAT HE HAS NOTICED AN UNUSUALL AMOUNT OF JEEP VEHICLES THAT NEED THEIR ROTORS RE-SURFACED WHEN HAVING LOW MILEAGE. I SEE THAT AS A DEFECT SINCE I HAVE OWNED MANY NEW CARS AND THIS IS THE FIRST TIME THAT I HAVE SEEN WHERE ROTORS HAVE TO BE RE-SSURFACED SO SOON. MY JEEP IS OWNED BY MY WIFE AND IT IS OUR FAMILY VEHICLE WHICH IS DRIVEN WITHIN IN NORMAL LIMITS. EVEN MY POLICE CAR THAT I DRIVE AT WORK (WHICH IS DRIVEN HARD) DOES NOT NEED IT'S ROTORS RE-SURFACED YET. I HAVE ALSO RE-SEARCHED AND FOUND THAT OTHER JEEP OWNERS ARE EXPERIENCING THE SAME PROBLEMS WITH ROTORS. I HOPE THAT YOU WILL LOOK INTO THIS MATTER. IN ALL MY DRIVING, I HAD NEVER EXPERIENCED SUCH A TENSE MOMENT WHEN I TRIED TO BRAKE TO NEGOTITATE THAT CURVE. I WAS DOIND 65 MPH, HOWEVER I HAD BEGAN TO SLOW DOWN FOR THE CURVE AND I COULD NOT DUE TO, IN MY OPINION, DEFECTIVE ROTORS. THANK YOU.*AK
WHEN DRIVING ABOUT 55 MPH VEHICLE SHAKES. TOOK VEHICLE TO DEALER WHO CANNOT REMEDY PROBLEM. *AK
THERE IS A LOUD CLUNKING SOUND COMING FROM ENGINE WHEN FIRST STARTING VEHICLE. *AK
WHEN BRAKING EXPERIENCING VIOLENT VIBRATION DURING DEACELERATION/ ROTORS ARE WARPED AT 26,000 MILES. DRIVING CONDITIONS EXPERIENCED BY VEHICLE ARE 80% HIGHWAY DRIVING.
SEVRE BRAKE SHUDDER WHEN SLOWING FROM HIGHWAY SPEEDS. BRAKES PULSATE WHEN APPLIED ON IN TOWN DRIVING. WE OWN 2, JEEP GRAND CHEROKEES AND HAVE THE SAME PROBLEM WITH BOTH VEHICLES. PARTS WERE BACKORDERED WHICH INDICATES THE DEMAND IS GREATER THAN THE SUPPLY. I BELIEVE CHRYSLER KNOWS THEY HAVE A PROBLEM BUT ARE FAILING TO CONSIDER THE SAFETY OF CONSUMERS. WE CONTACTED CHRYSLER TO SEE IF WE COULD GET THEM WARRANTIED. ONE THEY DID THE OTHER THEY DENIED. THIS IS OUR 3RD JEEP PURCHASE. WE REALLY DO LIKE THE VEHICLES BUT IF WE CAN'T GET SOME SATISFACTION IT MAY VERY WELL BE THE LAST ONES WE BUY.*AK
FRONT BRAKE ROTORS WOULD VIBRATE AND SHIMMY WHEN APPLIED. PROBLEM WAS GETTING WORSE. ROTORS WERE WARPED. WOULD NEED TO HOLD TIGHT TO STEERING WHEEL FOR CONTROL OF VEHICLE.*AK
VEHICLE CAUGHT FIRE AS SOON AS CONUMER HAD RETURNED HOME, DEALER HAD CHANGED THE WIRES AND WIRING BECAUSE THEY HAD BURNED PREVIOUSLY, CONSUMER HAD BEEN SMELLING SOMETHING BURNING PRIOR TO FIRE IN ENGINE COMPARTMENT, CLAIM 11-3602-682. *SLC
VEHICLE CAUGHT FIRE AS SOON AS CONUMER HAD RETURNED HOME, DEALER HAD CHANGED THE WIRES AND WIRING BECAUSE THEY HAD BURNED PREVIOUSLY, CONSUMER HAD BEEN SMELLING SOMETHING BURNING PRIOR TO FIRE IN ENGINE COMPARTMENT, CLAIM 11-3602-682. *SLC
ROTORS WERE PERMATURELY WARPING AT 6,000 AND AT 14,000 MILES. CAUSE UNKNOWN. PLEASE PROVIDE FURTHER INFORMATION.*AK
CONSUMER STATES WHILE DRIVING HE NOTICED A SIGNIFICANT VIBRATION WHEN BRAKING, UPON CALLING DEALERSHIP AND CHECKING WARRANTY CONSUMER FOUND THAT BRAKES WERE WARRANTED FOR 12000 MILES, FRONT BRAKE PADS AND FRONT ROTORS WERE REPLACED. *JB
THIS IS THE 2ND TIME FOR THE BRAKES SHUTTERING. ALSO, ALWAYS PULLS TO RIGHT *AK
THE WINDSHIELD WIPER BRAKET FAILED AND SCRATCHED THE VEHICLES PAINT. NLM
BRAKES WOULD NOT ENGAGE DURING SLIPPERY CONDITIONS, CONSUMER FEELS THERE IS A MECHANICAL PROBLEM WHICH HAS NOT YET BEEN RESOLVED. *SLC
CONSUMER STATES VEHICLE HAS A REAR END PROBLEM THAT WAS PREVIOUSLY MENTIONED TO THE DEALER, HOWEVER NO REMEDY HAS BEEN MADE.
TRANSMISSION DOES NOT SHIFT AFTER SHIFTING INTO DRIVE UNTIL VEHICLE HAS REACHED 45-50 MPH, CONSUMER STATES THERE ARE ADDITIONAL TRANSMISSION PROBLEMS. *SLC
SOMETHING HAS BEEN LEAKING ONTO CONSUMER'S GARAGE FLOOR, POSSIBLY SOMETHING FROM THE ENGINE. *SLC
CONSUMER STATES GAS MILEAGE HAS GOTTEN WORSE. *SLC
THE WINDSHIELD WIPER BRACKET FAILED AND SCRATCHED THE VEHICLES PAINT. NLM
BRAKES WOULD NOT ENGAGE DURING SLIPPERY CONDITIONS, CONSUMER FEELS THERE IS A MECHANICAL PROBLEM WHICH HAS NOT YET BEEN RESOLVED. *SLC
CONSUMER STATES VEHICLE HAS A REAR END PROBLEM THAT WAS PREVIOUSLY MENTIONED TO THE DEALER, HOWEVER NO REMEDY HAS BEEN MADE.
TRANSMISSION DOES NOT SHIFT AFTER SHIFTING INTO DRIVE UNTIL VEHICLE HAS REACHED 45-50 MPH, CONSUMER STATES THERE ARE ADDITIONAL TRANSMISSION PROBLEMS. *SLC
SOMETHING HAS BEEN LEAKING ONTO CONSUMER'S GARAGE FLOOR, POSSIBLY SOMETHING FROM THE ENGINE. *SLC
CONSUMER STATES GAS MILEAGE HAS GOTTEN WORSE. *SLC
REAR DISC BRAKES ON THE VEHICLE WERE DEFECTIVE FROM DATE OF PURCHASE WHICH IS WHY I HAD THE ACCIDENT DESCRIBED IN THE PREVIOUS SECTION. WHEN I ASKED MY DEALERSHIP TO CHECK THE BRAKES NUMEROUS TIMES BEFORE AND AFTER THE ACCIDENT NOTHING WAS DONE BY MY DEALERSHIP. THEY FINALLY INSTALLED NEW REAR DISC BREAKS ON 3/26/2001 WHEN I COMPLAINED ONE MORE TIME THAT THERE WAS VIBRATION IN THE STEERING WHEEL AND THE WHOLE CAR WHILE BRAKING. FROM THE TIME FRAME GIVEN IT LOOKS LIKE MY DEALERSHIP WAS TRYING TO CHARGE ME FOR NEW REAR BRAKES AFTER THE WARRANTY ON THEM EXPIRED BUT I HELD MY GROUND AND GOT IT FIXED FOR FREE. IF THE BRAKES WERE IN NORMAL CONDITION, I WOULD HAVE AVOIDED THE ACCIDENT THAT I WAS IN AND WOULDN'T HAVE HAD $5000 OF DAMAGE TO MY VEHICLE. I HAVE ALL OF THE PAPERWORK TO PROVE MY POINT.
WHILE DRIVING, CONSUMER NOTICED VEHICLE WAS IDLING ROUGH, CONSUMER PARKED VEHICLE AND NOTICED STEAM COMING OUT OF THE FRONT, VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 52-2478-631. *SLC
WHILE DRIVING, CONSUMER NOTICED VEHICLE WAS IDLING ROUGH, CONSUMER PARKED VEHICLE AND NOTICED STEAM COMING OUT OF THE FRONT, VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 52-2478-631. *SLC
THE QUADRA DRIVE SYSTEM INCLUDES THE DIFFERENTIAL, TRANSMISSION, AND GEROTOR COUPLINGS AND PUMPS. WHEN THE AUTOMATIC TRANSMISSION IS SHIFTING FROM ONE GEAR TO THE NEXT IT HESITATES IN NEUTRAL LONG ENOUGH FOR ALL THE POWER TO BE TRANSFERRED TO THE FRONT WHEELS. WHEN THE TRANSIMSSION DOES ENGAGE THE NEXT GEAR ALL OF THE POWER IS TRANSFERRED BACK TO THE REAR WHEELS RESULTING IN A LOUD THUD. I DO NOT KNOW HOW THE VEHICLE WOULD RESPOND WHEN ROAD CONDITIONS WERE NOT OPTIMAL. THE MANUFACTURE RESPONSE HAS BEEN THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM.
TRANSMISSION SHIFTS VERY ROUGHLY BETWEEN 1-2 AND 2-3 GEARS. *AK THE VEHICLE WAS TAKEN TO THE DEALER TWICE BUT NO SOLUTION WAS FOUND. *YH
WHENEVER PUSHING ON ABS BRAKING SYSTEM, THEY WOULD FAIL TO ENGAGE. WOULD BE VIBRATING. ALUMINUM RIMS WERE CRACKED. WHEN SHIFTING INTO 4-WHEEL DRIVE WOULD SMELL SOMETHING BURNING. TAKING VEHICLE TO DEALERSHIP.*AK ALSO, THE TRANSMISSION FAILED TO SHIFT CORRECTLY. *YH
TIRE FAILED AT SIDEWALL FOR UNKNOWN REASON. NO ROAD HAZARD DAMAGE FOUND. NO TREAD DAMAGE FOUND. TIRE JACK FAILED TWICE, RESULTING IN NEAR-INJURY TO STATE TROOPER ASSISTING US. TIRE JACK IS INSUFFICIENT FOR WEIGHT, HEIGHT OF JEEP GR. CHEROKEE. I HAD SAME TIRE JACK FAILURE ON MY 1997 JEEP GR. CHEROKEE AND REPORTED IT TO CHRYSLER THEN (VIA THE DEALER). *AK (DOT NUMBER: M69LDVWR46 TIRESIZE: P245/70R16)
WHILE DEPRESSING BRAKES NOTICED A HARD VIBRATION IN FRONT OF VEHICLE. TECHNICIAN STATED MANUFACTURER HAD WRONG BRAKES PADS ON. *AK CONSUMER STATES THE BRAKE PADS WERE NOT DISAPATING THE HEAT AND WHILE THE DEALER REPRESENTATIVE STATED THERE WAS 50 PERCENT OF THE PADS LEFT, THE HEAT HAD WARPED THE FRONT DISCS. *SLC
ROTORS WARP WHILE CONSUMER IS DRIVING, CAUSING BRAKE PADS TO HEAT UP. THEN WHEN GOING THROUGH WATER PADS QUICKLY COOL DOWN. THIS HAS OCCURRED ON HIS 1998, GRAND, CHEROKEE. NOTIFIED DEALER.*AK *SLC
CONSUMER STATES WHILE TRYING TO STOP THE BRAKES SEEM TO HESISTATE, LIKE GOING OVER GRAVEL BUT THEY'LL STOP. TOOK TO A MECH AND THEY SAID IT WAS THE ROTORS.
SEVERE VIBRATION WAS EXPERIENCED WHEN APPLYING BRAKES AT SPEEDS GREATER THAN 45 MPH. AT LESS THAN 7,000 MILES THE PROBLEM WAS DIAGNOSED AS "BRAKE RUN OUT" BY THE DEALER. IT APPEARS AS IF THE BRAKING SYSTEMS ARE DEFECTIVE ON THE 2000 JEEP CHEROKEE (THIS IS NOT A GRAND CHEROKEE MODEL). I BELIEVE THE USE OF COMPOSITE BRAKE ROTORS IS CAUSING THE ROTORS TO WARP UNDER NORMAL USE. THIS IS A SERIOUS SAFETY CONCERN AND MUST BE ADDRESSED IMMEDIATELY BY DAIMLER-CHRYSLER CORPORATION.*AK
CONSUMER WAS TRAVELING ABOUT 20 MPH ON A TWO LANE HIGHWAY AND ANOTHER VEHICLE CROSSED OVER INTO CONSUMER'S LANE AND HIT HER HEAD-ON. UPON IMPACT, DUAL AIRBAGS DIDN'T DEPLOY. VEHICLE HAD TO BE TOWED, AND CONSUMER WAS TRANSPORTATED TO HOSPITAL. *AK
VEHICLE IS USED FOR A SECURITY COMPANY. EMPLOYEE DRIVING VEHICLE WAS GOING UP HILL ABOUT 5-10 MPH AND IT FULLY ACCELERATED. EMPLOYEE GAINED CONTROL BEFORE GOING OVER AN EMBANKMENT. *AK
EXACT PROBLEM AS DESCRIBED IN SERVICE BULLETIN NUMBER 050100A. THIS IS LIKELY TO RECUR!. NO SAFETY DEFECT MENTIONED. *AK
GOING 40 MPH FRONTEND BOUNCES,&PUTTING ON BRAKES,IT BOUNCES. *AK
ENGINE CHECK LIGHT COMES ON INTERMITTENTLY, IF HITTING A BUMP ENGINE CHECK LIGHT COMES ON. DEALER SAYS THAT GAS CAP KEEPS GOING TO GAS TANK. THEY HAVE TRIED TO FIX THIS PROBLEM APPROXIMATELY 3 TIMES. *AK *SLC
CONSUMER SMELLED BURNING WIRES AS SHE EXITED THE VEHICLE, VEHICLE EXPERIENCED FIRE IN THE ENGINE COMPARTMENT, CLAIM 48-5168-721. *SLC
CONSUMER SMELLED BURNING WIRES AS SHE EXITED THE VEHICLE, VEHICLE EXPERIENCED FIRE IN THE ENGINE COMPARTMENT, CLAIM 48-5168-721. *SLC
CONSUMER COMPLAINS THAT ROTOR, WHEN BRAKES ARE APPLIED, WILL FORCE VEHICLE TO JUMP INTO ANOTHER LANE OF TRAFFIC. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
CONSUMER NOTICED VEHICLE PULLED VERY HARD TO RIGHT TAKEN TO DEALER, AND COULD NOT FIX PROBLEM. *AK
THERE IS A PROBLEM WITH ELECTRICAL SYSTEM CAUSING FUEL LIGHT TO COME ON OR NOT COME ON WHEN FUEL IS LOW. ALARM SYSTEM IS MALFUNCTIONING. DRIVER'S SEAT MEMORY IS NO LONGER FUNCTIONAL. KEYLESS REMOTE WORKS SPORADICALLY. OWNER HAS BEEN TO DEALER NUMEROUS TIMES FOR THESE INTERMITTENT PROBLEMS.*AK
VEHICLE HAS BEEN VIBRATING SINCE PURCHASE. TAKEN TO DEALER 4 - 5 TIMES. DEALER REPLACED RIMS AND TIRES. PROBLEM NOT RESOLVED. *AK
VEHICLE EXPERIENCED FIRE IN THE ENGINE COMPARTMENT, CLAIM 05-4596-849. *SLC
VEHICLE EXPERIENCED FIRE IN THE ENGINE COMPARTMENT, CLAIM 05-4596-849. *SLC
EXPERIENCING WHAT THE DEALERSHIP CALLS A HONKING NOISE IN THE STEERING WHEEL SOMETIMES WHEN MAKING RIGHT TURNS. THE DEALERSHIP HAS TRIED TO FIX THE PROBLEM TWICE NOW BY PUTTING TWO STEERING GEAR ASSEMBLIES IN AND THE PROBLEM STILL EXISTS. NOW THEY THINK THE TUBING FOR THE STEERING WHEEL FLUID IS THE PROBLEM AND THAT IT NEEDS TO BE RE-DESIGNED. THEY THINK THE TUBE IS TO SMALL. COULD THIS PROBLEM POSSIBLY CAUSE ME ANY SAFETY PROBLEMS WHILE DRIVING? WHAT SHOULD I DO CONSIDERING THEY ARE TELLING ME THAT THEY HAVE TO RE-DESIGN THIS TUBING?
RIGHT REAR DOOR LOCK/ LATCH HAD CAUGHT ON FIRE WHILE DRIVING. VEHICLE AT DEALER FOR INSPECTION. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
WHEN TOWING A VEHICLE BEHIND A MOTORHOME, DRIVER IS SUPPOSED TO LEAVE KEY IN UNLOCKED POSITION, HOWEVER SOMETIMES IT WILL AUTOMATICALLY GO INTO LOCK POSITION CAUSING FRONT WHEELS TO LOCK AND SHRED, $4000 DAMAGE TO VEHICLE WAS DONE. *SLC
LEAKING GAS, COMING OUT OF HOSES BETWEEN GAS TANK FILL AND GAS TANK, HAVE TIGHTEN 2 HOSE CLAMPS 3 TIMES, HOSES SEEM TO BE DRYROTTED WON'T HOLD FUEL INJECTION PRESSURE
STEERING COLUMN VIBRATES WHEN BRAKES ARE APPLIED, ESPECIALLY DOWN HILL, CAUSING VEHICLE TO SHIMMY. STRONG VIBRATION ALLOWS CONSUMER NOT TO HAVE FULL CONTROL OF VEHICLE. DEALER ADVISED THAT BRAKES WARPED DUE TO OVERHEATING. *AK *SLC
HAD REPLACED BRAKE ROTORS TWICE AND IS HAPPENING A THIRD TIME. CHRYSLER NEEDS TO BE INFORMED BY SOMEONE WITH AUTHORITY AND ACTION NEEDS TO BE TAKEN TO FIX THE PROBLEM. I HAVE ASKED FOR A REPLACEMENT VEHICLE AND WAS TOLD "NO" BY A SECRETARY OF CHRYSLER. THERE IS NO WAY OF TALKING TO ANYONE WHO HAS ANY STANDING OR WHO MAKES THESE DECISIONS. PLEASE HELP. SPENT A LOT OF MONEY ON VEHICLE THINKING THAT IT IS RELIABLE. PLEASE RESPOND WITH SOME ADVICE. *AK
STEERING MAKES POPPINGS SOUND -DEALER SERVICE DEPT C/N FIX. *AK
WHILE USING HEADLIGHTS ON LOW BEAM HEADLIGHTS DO NOT EXTEND, GIVE POOR VISIBLITY. *AK CONSUMER STATES THAT ANYTHING IN THE ROAD CAN NOT BE SEEN. *SLC
SQUEAL IN POWER STEERING WHEN TURNING LEFT, PROBLEM CORRECTED BY DEALERSHIP AFTER 3 ATTEMPTS, ENTIRE STEERING GEAR HOUSING REPLACED ON 10/09/00. CJ
GOODYEAR, MERITHON ST225/75R15, COACHMAN, CATALINA 5TH WHEEL RV. WHILE TOWING WITH FOUR WHEELS ON GROUND RIGHT FRONT TIRE SHREDDED. THERE WAS A LOT OF DAMAGE.*AK
MY HUSBAND WAS BACKING THE JEEP OUT OF THE DRIVEWAY. ONCE THE JEEP WAS PUT IN DRIVE IT ACCELERATED WITHOUT TOUCHING THE GAS PEDAL. IT TOOK MY HUSBAND TO PUT BOTH FEET ON THE BRAKE TO STOP AND PLACE THE JEEP IN PARK. WHEN THE ENGINE STOPPED REVING HE WAS ABLE TO PUT THE JEEP IN DRIVE AND PROCEED DOWN THE DRIVEWAY. HE DROVE ABOUT 15 FEET AND THE JEEP STALLED. NOW I DRIVE THIS JEEP ON AVERAGE ABOUT 800 MILES PER WEEK. I DID TAKE THE JEEP OVER TO CHRYSLER TO HAVE THEM LOOK AT IT. I TOLD THEM WHAT HAPPENED AND LEFT MY JEEP THERE. I RECEIVED A CALL ABOUT 5 HOURS LATER STATING THAT THE JEEP WAS READY TO BE PICKED UP AND WAS ALSO TOLD THAT THEY FOUND NOTHING WRONG WITH THE JEEP. THEY WERE NOT ABLE TO GIVE ME ANY TYPE OF EXPLANANTION OF WHY THIS HAPPENED. I DO NOT WANT THIS TO HAPPEN WHILE I AM DRIVING, I DON'T THINK I WOULD BE ABLE TO STOP THE JEEP LIKE MY HUSBAND DID. I AM AFRAID THAT I WILL RUN OFF THE ROAD OR SMASH INTO SOMETHING. I DID READ ABOUT ANOTHER PERSON ON YOUR SITE WHO HAD A SIMILIAR PROBLEM. THIS IS SERIOUS AND PEOPLE CAN BE KILLED DUE TO THIS PROBLEM. I HOPE THEIR IS SOMETHING THAT CAN BE DONE. THANK YOU. *AK
RIGHT HAND VEHICLE; CONSUMER BOUGHT VEHICLE TO DELIVER MAIL. SPARE TIRE WAS MOUNTED ON LEFT SIDE INSTEAD OF RIGHT SIDE, CAUSING A BLIND SPOT WHEN PULLING ONTO ROAD. *AK
AT 50-55 MPH VEHICLE SHIMMIES, WENT TO ARBITRATION, TIRES WERE EXCHANGED, NO CHANGE.*AK THE DEALER AND THE MANUFACTURER COULD NOT FIND THE CAUSE FOR SHIMMING AND THE VEHICLE CANNOT BE SAFE TO DRIVE. *YH
WHEN APPLYING THE BRAKES, THERE IS AN ABNORMAL AMOUNT OF DISTURBING BRAKE SQUEALING, EVEN IN OPTIMAL DRIVING CONDITIONS, BRAKE PADS CHANGED, BRAKE SQUEALING CONTINUES TO BE A PROBLEM. CJ
FRONT BRAKE ROTORS HAVE BEEN REPLACED ,AND REAR SECONDARY BRAKE PADS AND SHOES WERE CRACKED DOWN THE MIDDLE. *AK
WHILE TRAVELING AT VARIOUS SPEEDS VEHICLE PULLS DRASTICALLY TO RIGHT. *AK
BRAKES PULSATE WHEN BRAKING. CHEVROLET SAYS A RECALL ON JEEP ROTORS. JEEP (CRYSLER) SAYS NO. *AK
THIS IS A RIGHT HAND DRIVE JEEP CHEROKEE. THE SPARE TIRE IS MOUNTED ON THE LEFT HAND SIDE CAUSING A VISIBILITY PROBLEM THAT IS A SEVERE SAFETY HAZARD WHEN PULLING ONTO THE ROAD. THE SPARE TIRE WAS MOUNTED ON THE RIGHT HAND SIDE IN THE 1995-1998 RIGHT HAND DRIVE CHEROKEE MODELS, BUT THEN FOR SOME REASON WAS MOUNTED ON THE LEFT IN THE 1999 AND 2000 MODELS. DEALER REFUSED TO REMOUNT THE TIRE ON THE RIGHT HAND SIDE, SAYING THERE WAS NO WAY TO DO THIS.*AK
WHEN CAR IS IN DRIVE AND COMING TO A STOP CONSUMER HEARS A RATTLE. WHEN IN PARK, CAN'T HEAR ANYTHING.*AK THE NOISE WAS COMING FROM MUFFLER AREA AND THE DEALER CHANGED THE MUFFLER AS A POSSIBLE CAUSE, BUT THE PROBLEM STILL NOT SOLVED. * YH
BRAKES ARE NOISY AT ALL TIMES, SPEED OR WEATHER CONDITIONS DO NOT MATTER. JEEP DEALER SAIS THAT'S JUST THE WAY BRAKES ARE ON THIS VEHICLE. *AK
WHEN BRAKES ARE APPLIED FRONT END PULSATES, AND STEERING WHEEL WOBBLES FROM LEFT TO RIGHT. DEALER HAS BEEN DUPLICATING PROBLEM.*AK
NOTE: RENTAL CAR. PARKED VEHICLE AFTER BACKING UP MODERATELY INCLINED DRIVEWAY. SET TRANSMISSION IN PARK. DID NOT SET PARKING BRAKE NOR CHOCK WHEELS. VEHICLE WAS STABLE FOR SEVERAL MINUTES (BROUGHT ONE CHILD INTO HOUSE) BUT THEN BEGAN TO ROLL DOWN HILL. WAS NOT SLIPPING ON PAVEMENT; WAS NOT DRIVING ENGINE (AS WITH STANDARD SHIFT.) COULD NOT STOP VEHICLE BY HOLDING BACK. TRANSMISSION WAS STILL IN PARK, NOT DISLODGED (CONFIRMED THIS FACT). PULLED PARKING BRAKE AND VEHICLE STOPPED (NO HARM NO FOUL.) BUT DID NOT EXPECT VEHICLE WITH AUTOMATIC TRANSMISSION SET IN PARK TO BE MOBILE AT ALL. DID REPORT THIS TO RENTAL AGENT WHEN RETURNING VEHICLE.*AK
NOISE AND VIBRATION COMING FROM DIFFERENTIAL UNIT. *AK
VEHICLE WAS PARKED WHEN ENGINE COMPARTMENT CAUGHT ON FIRE, APPEARS TO BE CAUSED BY A FUEL LEAK, CLAIM 52-2453-799. *SLC
VEHICLE WAS PARKED WHEN ENGINE COMPARTMENT CAUGHT ON FIRE, APPEARS TO BE CAUSED BY A FUEL LEAK, CLAIM 52-2453-799. *SLC
VEHICLE FIRE ORIGINATED UNDERHOOD, VEHICLE TAKEN TO DEALER AND INFORMED CONSUMER THAT PROBLEM WAS DUE TO HEADLIGHT SELECTED SWITCH. VEHICLE WAS PRONOUNCED AS TOTALLED BY DEALER/MANUFACTURER. *AK
WHEN BRAKING A VIBRATION IS FELT IN THE PEDAL. THIS FIRST OCCURRED AT APPROXIMATELY 8,000 MILES. THE BRAKE DISC WAS TURNED AND NEW PADS INSTALLED UNDER WARANTY. THE SAME PROBLEM OCCURRED AT APPROXIMATELY 16,000 MILES. DAIMLER CHRYSLER IS NOW SAYING THIS IS NOT A WARANTY ITEM BECAUSE THE VEHICLE HAS OVER 12,000 MILES. THERE IS AN OBVIOUS DEFECT WITH THE FRONT BRAKES. THE SOLUTION IS NOT TO KEEP TURNING THE DISKS AND INSTALLING NEW PADS. AFTER 3 TURNS THE DISKS WILL HAVE TO BE REPLACED AND THIS WILL LIKELY HAPPEN AFTER THE VEHICLE IS PASSED THE 3 YEAR 36,000 MILE WARRANTY PERIOD. *AK
NONE
DURING FRONTAL CRASH CARGO COVER CAME LOOSE AND FELL ON TOP OFF CSS IN BACK SEAT, CHILD WAS NOT IN VEHICLE AT THE TIME. *AK
WHILE DRIVING, VEHICLE WAS HIT NEARLY HEAD ON BY ANOTHER VEHICLE THAT WAS TRAVELLING BETWEEN 35MPH AND 45MPH, THE AIRBAGS EXPERIENCED NO DEPLOYMENT, THE DRIVER AND PASSENGER WERE BOTH INJURED IN THE ACCIDENT. *SLC
WHEN SLOWING DOWN FROM 65 TO 55 OR LESS STEERLING WHEEL WILL SHAKE WHILE APPLYING BRAKES TOOK TO DEALERSHIP AND THEY SAID ITS NOT THAT BAD YET. COULD BE BALANCE OF TIRES OR BRAKES. WILL TAKE BACK FOR THE THIRD TIME.*AK
CONCERNED THAT FAILURE OCCURRED ON A VEHICLE THAT IS FAIRLY LIGHT DUTY. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
FRONT BRAKE ROTORS WARPED AT 9,000 MILES, RESURFACED, WARPED AGAIN BY 18,000 MILES, ROTORS AND PADS REPLACED. WARPED AGAIN BY 23,000 MILES, DEALER REFUSED TO FIX. WARP CAUSED PULSATION AND STEERING WHEEL WOBBLE.*AK
WHILE TRAVELING45-50 MPH HIT SLUSH ON SHOULDER, SLID INTO AN ICE EMBANKMENT, PROCEEDED INTO A DITCH, AND CAME TO REST AFTER HITTING A STONE WALL. UPON IMPACT, NEITHER AIR BAG DEPLOYED. DRIVER WAS ONLY ONE IN VEHICLE AND WAS WEARING SEAT BELT. *AK
REAR SEAT BELT LATCH PLATE FAILS TO CINCH OR TIGHTEN BELT TO BE USED WITH A CHILD SEAT. CAN PULL ON STRAP & BELTS WOULD LOOSEN UP. CANNOT INSTALL CHILD SEATS DUE TO CINCH LATCH PLATE KEEP COMING LOOSE. *AK
BETWEEN SPEEDS OF 50-55 MPH, VEHICLE'S STEERING WHEEL WILL SHIMMY AND OR VIBRATE. ADDITIONALLY, ONCE VEHICLE'S BRAKES ARE APPLIED, VEHICLE'S STEERING WHEEL WILL SHAKE ERRATICALLY. MANUFACTURER HAS BEEN CONTACTED AND GIVEN 7 REPAIR ATTEMPTS. UNFORTUNATLEY, DEFECT STILL REMAINS AND VEHICLE IS CURRENTLY UNDERGOING STATE ARBITRATION PROGRAM. *AK
VEHICLE EXPERIENCED AN INTERNAL FIRE, CONSUMER STATED THAT THE TOP WIRES WERE MELTED, CLAIM 15-DEC-2000. *SLC
VEHICLE EXPERIENCED AN INTERNAL FIRE, CONSUMER STATED THAT THE TOP WIRES WERE MELTED, CLAIM 15-DEC-2000. *SLC
I CALLED PITRE CHRYSLER/JEEP SERVICE DIRECTOR FOLLOWING THE BLOWOUT OF MY RIGHT REAR TIRE AND ASKED IF HE ANY KNOWLEDGE OF TIRE FAILURES OF THIS GOODYEAR TIRE. HE SAID HE HAD NO KNOWLEDGE OF BLOWOUTS WITH GOODYEAR WRANGLER. I TOLD HIM I READ AN ARTICLE ABOUT WRANGLER TIRE FAILURES A FEW MONTHS AGO. HE SAID I WAS MISTAKEN AND THAT EVEN THOUGH THE 2000 JEEP IS UNDER WARRANTY THERE WAS NOTHING HE COULD DO FOR ME. I FIND THIS SUSPECT, ESPECIALLY COMING FROM A PERSON OF HIS POSITION AT PITRE CHRYSLER/JEEP. PLEASE FEEL FREE TO E-MAIL ME OR CALL IF YOU HAVE ANY INFORMATION TO THE CONTRARY. THANK YOU, ROB PETERSEN (TIRESIZE: P225/75R16)( DOT NUMBER: TIRE SIZE: P225/75R16 )
I CALLED PITRE CHRYSLER/JEEP SERVICE DIRECTOR FOLLOWING THE BLOWOUT OF MY RIGHT REAR TIRE AND ASKED IF HE ANY KNOWLEDGE OF TIRE FAILURES OF THIS GOODYEAR TIRE. HE SAID HE HAD NO KNOWLEDGE OF BLOWOUTS WITH GOODYEAR WRANGLER. I TOLD HIM I READ AN ARTICLE ABOUT WRANGLER TIRE FAILURES A FEW MONTHS AGO. HE SAID I WAS MISTAKEN AND THAT EVEN THOUGH THE 2000 JEEP IS UNDER WARRANTY THERE WAS NOTHING HE COULD DO FOR ME. I FIND THIS SUSPECT, ESPECIALLY COMING FROM A PERSON OF HIS POSITION AT PITRE CHRYSLER/JEEP. PLEASE FEEL FREE TO E-MAIL ME OR CALL IF YOU HAVE ANY INFORMATION TO THE CONTRARY. THANK YOU, ROB PETERSEN. *AK( DOT NUMBER: TIRE SIZE: P225/75R16 )
WHEN STOPPED AT TRAFFIC SIGNAL OR WHEN SLOWING, VEHICLE WOULD CUT OFF COMPLETELY -- LOSING ALL POWER. IT WAS CHECKED BY DEALER ON THE SECOND DAY OF PROBLEM OCCURRING. THEY INITIALLY COULD NOT FIND A PROBLEM. WAS RETURNED TO DEALER THE NEXT DAY AND THEY WERE ABLE TO DUPLICATE THE PROBLEM BUT THEY NOR CHRYSLER HAD A FIX FOR IT. MY VEHICLE HAS BEEN WITH THE DEALER SINCE OCTOBER 5, 2000. TODAY'S DATE IS NOVEMBER 22, 2000. SUPPOSEDLY THERE IS A PROBLEM WITH THE COMPUTER WHICH CHRYSLER WAS TO HAVE THE FIX AVAILABLE THE FIRST OF NOVEMBER. NOW DUE TO SOME OTHER REASON THE FIX WON'T BE AVAILABLE UNTIL AFTER JANUARY 1, 2001. CHRYSLER IS SUPPOSED TO CONTACT ME TO DISCUSS A RESOLUTION TO MY PROBLEM. *AK
THE VEHICLE HAS STALLED 4 TIMES WHILE DRIVING, ON ONE OCCASION AN INJURY WAS SUSTAINED TO THE DRIVER WHO PUSHED THE VEHICLE OUT OF THE DANGEROUS POSITION IT WAS IN. *SLC
THE VEHICLE EXPERIENCED AN AIR CONDITIONER CONTROL PROBLEM. *SLC
WHILE DRIVING ABOUT 70 MPH LEFT REAR GOODYEAR WRANGLER ST (P22575R16) TIRE HAD A BLOWOUT, AND KEPT CONTROL OF VEHICLE. DROVE OFF ROAD WHERE A TECHNICIAN TOLD CONSUMER THAT HE WAS DRIVING ON LOW AIR. 225/75 R16, JEEP, GRAND CHEROKEE, 2000. *AK DOT #M671EKWR. *SLC
ROTORS HAS BEEN REPLACED 3 TIMES WHEELS HAVE BEEN REPLACED 3 TIMES AND TIRES ARE GOING TO BE REPLACE FINALLY (TIRESIZE: P22575R15)( DOT NUMBER: TIRE SIZE: P22575R15 )
VEHICLE HAS ALWAYS PULLED TO THE RIGHT. CASTER/CAMBER ARE OUT OF FACTORY SPECS, BUT THE DEALER SAYS THERE IS NO WAY TO CORRECT THE PROBLEM.*AK
FEELING MISS/JERK AT APPROXIMATELY 10 SECOND INTERVALS. DEALER ADVISED IT IS THE AIR CONDITIONER CYCLING ON/OFF. CHRYSLER IS AWARE OF THE PROBLEM, BUT HAS NO FIX AVAILABLE AT THIS TIME. SAYS IT IS DUE TO AGGRESSIVE COMPRESSOR ENGAGEMENT.*AK
CONSUMER WAS GOING 25-30 MPH HAD AN ACCIDENT. UPON IMPACT, NEITHER DRIVER OR PASSENGER SIDE AIR BAG DID NOT DEPLOY. CONTACTED DEALER, DEALER UNABLE TO DETERMINE CAUSE.*AK
WHILE DRIVING ABOUT 65 MPH RIGHT REAR TIRE HAD A BLOWOUT AND A TREAD SEPARATION. GOODYEAR TIRE, NO DOT NUMBER OR TIRE SIZE. *AK
CONSUMER COMPLAINS OF THE STEERING WHEEL HAVING A SLIGHT SHIMMY, GOODYEAR WRANGER RT/S TIRES (P225 75 R15) HAVE BEEN ROTATED AND BALANCED AND THE PROBLEMS STILL OCCURS, THE SHIMMY COULD BE DUE TO A SUSPENSION PROBLEM OR TIRE PROBLEM. *SLC
VEHICLE EXPERIENCING PROBLEM WITH NOISE COMING FROM DIFFERENTIAL. VEHICLE BEEN IN DEALER'S SHOP ON TWO OCCASIONS, AND PROBLEM STILL REOCCURRING. *AK WHEN THE GAS PEDAL IS PUSHED THE NOISE OCCURS BUT WHEN RELEASED IT BECOMES QUIET. WHEN CRUISE CONTROL IS USED A DIFFERENT KIND OF NOISE OCCURS. *YH
BOTH HEADLIGHTS WORK INTERMITTENTLY. *AK
WHILE DRIVING ABOUT 55 MPH STEERING WHEEL WILL START VIBRATING. COULD FEEL IT ON PASSENGER SIDE, AND IN FRONT OF VEHICLE. *AK
WHILE DRIVING 30-40 MPH HAD A FRONTAL IMPACT IN WHICH THIS VEHICLE T-BONED ANOTHER VEHICLE, AND DRIVER'S/ PASSENGER'S AIRBAGS DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANTS. JEEP DEALER WAS NOT WILLING TO HELP. *AK
I WAS INVOLVED IN A REAR END COLLISION WHICH STARTED A SMALL PILE UP. I WAS STRUCK IN THE REAR AND MY FUEL TANK RUPTURED AND THE JEEP BURST INTO FLAMES IMMEDIATELY AS I WAS PUSHED INTO SECOND CAR. BY THE GRACE OF GOD I SURVIVED.
I WAS CRUISING AT 50 MPH WHEN SUDDENLY THE VEHICLE STARTED TO ACCELERATE UNCONTROLLABLY, I STEPPED ON THE BRAKES, BUT THE VEHICLE CONTINUED TO ACCELERATE..I HAD TO TURN OF THE ENGINE TO STOP. AND WHEN I TRIED TO RESTART THE VEHICLE.IT JUST REVVED REALLY HIGH..I CHECK THE FLOORMATS AND IT WAS IN PLACE THE GAS PEDAL WAS NOT STUCK IN THE FLOORMAT. *AK
ENGINE FAILED ON HIGHWAY@ 65MPH, DEALER REPLACED COIL RAIL AND ADJUSTED CAM SENSOR
REAR TAILGATE WINDOW SHATTERED FOR UNKNOWN REASON; DEALER NOTIFIED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
VEHICLE WAS INVOLVED IN A REAR END COLLISION AT 25 MPH OR MORE. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
AT 19,000 MILES WHEN APPLYING BRAKES SEVERE VIBRATION AND PULSATION OCCURRED. PROBLEM BECAME MORE PRONOUNCED AT 22,000 MILES. *AK THE DEALER STATES BAD ROTORS WERE THE CAUSE AND ARE REDONE. *YH
WHEN CONSUMER WILL TURN VEHICLE ON THERE WAS HESITATION. ALSO, VEHICLE WAS HARD TO PUT IN GEAR. SHE CONTACTED JEEP, AND VEHICLE NEEDED TRANSMISSION. DEALERSHIP WILL REPLACED TRANSMISSION ON THE WARRANTY. *AK
INTERMITANT, INCREASINGLY FREQUENT, UNEXPECTED DOWN-SHIFTING AND UP-SHIFTING AT DIFFERENT SPEEDS WITH ASSOCIATED TRANSMISSION JERKS AND BANGS OF VARYING BUT SEVERE INTENSITY. DEALER ADMITS CANNOT REPAIR VEHICLE AFTER 5 ATTEMPTS IN LAST 11 MONTHS INSPITE OF ONGOING CONTACT WITH MANUFACTURER AND REPLACEMENT OF ALL ASSOCIATED ELECTRICAL AND COMPUTER COMPONENTS. DEALER ADMITS VEHICLE IS UNSAFE AND WILL NOT RELEASE IT. VEHICLE HAS BEEN OUT OF SERVICE FOR 37 DAYS, INCLUDING 21 DAYS AS OF THIS WRITING SINCE LAST RETURN.
LOUD WHINE WHEN DRIVING OVER 50 MPH, HAVE TO YELL TO BE HEARD, GAS GULZZER. *AK
ENGINE STALLED WHILE DRIVING RESULTING IN COMPLETE LOSS OF POWER WHICH LOCKED UP THE BRAKES AND STEERING.
VEHICLE WAS COMPLETELY SHUT DOWN BY COMPUTER WHILE TRAVELLING 60MPH ON FREEWAY, RESULTING IN SEVERAL NEAR COLLISIONS AT HIGH SPEED -- A CAM SENSOR FAILURE, ACCORDING TO THE DEALER.
THE DAIMLERCHRYSLER DISTRICT MANAGER FOR MARYLAND AND D.C. FIRST TOLD ME THAT THE "CROWN" OF THE ROADWAY WAS THE CAUSE OF MY PROBLEMS WITH THIS 2000 JEEP GRAND LEMON - WHEN PRESSED TO PRESENT A MORE CREDITABLE EXPLANATION FOR THE EXTREME STEERING PULL TO THE RIGHT SIDE OF THE ROADWAY, HIS ANSWER WAS: "MR. JACKSON, I'M TELLING YOU AS THE WASHINGTON ZONE MANAGER FOR DAIMLER CHRYSLER THAT I CANNOT FIND ANY PROBLEMS WITH THIS JEEP AND AS THE ZONE MANAGER FOR MARYLAND I SAY YOU DO NOT HAVE A PROBLEM, THEREFORE DAIMLERCHRYSLER DOES NOT CONSIDER THIS JEEP TO BE DEFECTIVE. AS THE DAIMLER CHRYSLER ZONE MANAGER I AM TELLING YOU THAT IN MY OPINION THERE ARE NO PROBLEMS WITH THIS VEHICLE". --- WHAT A LOAD OF '!@#$% !!!!!!!! --- (A COMPLIMENTARY LOAD OF '!@#$% SEEMS TO BE STANDARD EQUIPMENT ON ALL JEEP GRAND CHEROKEES AND THIS IS ONE FEATURE I COULD DO WITHOUT) --- THE DAIMERCHRYSLER PEOPLE HAVE PROVEN TO ME THAT THEY ARE ARROGANT, FLAT OUT LIARS. THEY JUST LAUGHED AT ME WHEN I SAID I WOULD BE REPORTING THESE PROBLEMS TO NHTSA. THEY JUST DON'T CARE. -- IN TWO OR THREE YEARS, WHEN DAIMLER-BENZ FINALLY DUMPS THE CHRYSLER DIVISION INTO THAT DEEP CESSPOOL OF DEFECTIVE PRODUCTS AND OBSCENE CUSTOMER SERVICE, I WILL BE HAPPY TO ATTEND THE CORPORATE LIQUIDATION SALE IN AUBURN HILLS - DRIVING MY NEW HONDA. *TR
ON 2 OCCASIONS AND WHILE MAKING A NORMAL STOP WITH FOOT ON BRAKES , RPM'S WILL GO UP HIGH ,FEELS LIKE IT GOES TO THE MAXIMUM ,LASTING ABOUT 5 SECONDS AND THEN IT WILL GO BACK TO NORMAL. WHILE EXPERIENCING THE DEFECT, CONSUMER MUST STAND ON BRAKES, AND HOLD ON TO STEERING WHEEL TO KEEP CONTROL. DEALER CLAIMS CANNOT DUPLICATE DEFECT. DEALER HAS SCANNED SYSTEM FOR CODES, BUT NO CODES SHOWED UP ,PERFORMED TEST IAC PER STARR WHICH TESTED OKAY. ALSO, TOOK VEHICLE TO ROAD TEST FOR 562 MILES WHICH RAN ACCORDING TO SPECIFICATIONS. *AK
FRONT END WOBBLES AT 50 MILES HOUR-STEERING WHEEL WOBBLE ALSO. *AK
VEHICLE EXPERIENCED SUDDEN ACCELERATION. NLM
COLOR OF VEHICLE PAINT IS "TAUPE". HAVE SEEN OTHERS WITH SAME PROBLEM. DEALER TOLD ME IT WAS ACID RAIN. WRONG ANSWER>
WITH FOOT ON BRAKE VEHICLE SUDDENLY ACCERALTED- COULD NOT STOP IT-HAD TO CUT ENGINE OFFCUT OFF VEHICLE
THE BRAKE ROTORS HAD TO BE RESURFACED AT APPROXIMATELY 9,000 MILES, WHILE UNDER A 12/12 WARRANTY. THESE ROTORS HAD TO BE RESURFACED AGAIN AT 22283 MILES, AT A COST OF $259.00 BECAUSE THE BRAKES WERE SURGING UPON APPLICATION AT LOW SPEEDS.
VEHICLE HAS BEEN IN FOR THIS AND OTHER PROBLEMS. TIRES ARE BECOMING SEVERELY WORN. WAS TOLD THAT NEW BALL JOINT HAS BEEN INSTALLED. VEHICLE STILL PULLS RIGHT. ALL TIRES WERE CROSS ROTATED WHICH EVENS WEAR AND REDUCES PULL FOR SEVERAL HUNDRED MILES. I WILL CONTACT DEALER AND CHRYSLER DIRECT IN ATTEMPT TO HAVE PROBLEM RESOLVED. I AM ANGRY THAT THE TIRES ARE WEARING AT AN UNREASONABLE RATE WHICH WILL CAUSE PRE-MATURE REPLACEMENT. I LIKE THE VEHICLE AND WOULD LIKE TO HAVE THE PROBLEM(S) RESOLVED SO IT DOES NOT CONTINUE TO DRIVE TO THE RIGHT. THANK YOU. PLEASE DO NOT HESITATE TO CALL AND PERHAPS LEAVE A MESSAGE SO I MIGHT RETURN YOUR CALL DURING YOUR WORK HOURS. I AM A SCHOOL TEACHER AND CANNOT TALK DURING CLASS TIME. SINCERELY, E. MEISSER. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHEN THE VEHICLE WAS DELIVERED IT PULLED DANGEROUSLY TO THE RIGHT. THE VEHICLE WAS CHANGED TO A RIGHT HAND DRIVE BY CHRYSLER FOR POST OFFICE DELIVERY USE BEFORE DELIVERY TO THE OWNER. IT WAS DRIVEN 249 MILES BY ANB EMPLOYEE OF THE DEALER BEFORE DELIVERY. THE PROBLEM SHOULD HAVE BEEN APARENT TO THEM AT THAT TIME. THE DEALER HAS SNT THE VEHICLE OUT FOR ALIGNMENT THREE TIMES TO ATTEMPT ALIGNMENT. THEY HAVE NOT BEEN ABLE TO GET IT PROPERLY ALIGNED. THE DEALER WILL TRY TO GET IT ALIGNED AGAIN, BUT THEY WILL NOT DO ANY WORK ON THE VEHICLE TO REALLY FIX THE PROBLEM. THE DEALER SENT THE OWNER OUT TO GET NEW TIRES, BUT THEY WOULD NOT PAY FOR THEM. THE VEHICLE IS STILL OUT OF ALIGNMENT AND IT DOES NOT STEER PROPERLY. THE DEALER DOES NOT WANT TO TAKE ANY MORE ACTION TO FIX IT. THE DAELER CLAIMS THAT CHRYSLER IS NONRESPONSIVE TO THE PROBLEM. *AK
CHRYSLER PUT STEERING WHEELS ON THE PASSENGER SIDE FOR POST OFFICE USE. ALSO, WHEN DRIVING VEHICLE WOULD NOT STEER PROPERLY. *AK THE VEHICLE PULLED TO THE RIGHT. TIRE WEARING DUE TO POOR ALIGNMENT. *YH
REGARDING THE BRAKES: AFTER REPEATED (3 TIMES) COMPLAINTS ABOUT THE BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR (WHEN DRIVEN UNDER STOP AND GO COMMUTER-TYPE TRAFFIC) AND EACH TIME THERE WAS "NO TROUBLE FOUND" I FINALLY (ON 7/29/2000) DROVE INTO THE DEALERSHIP WITH THE PEDAL ALL THE WAY DOWN TO THE FLOOR. A MECHANIC WAS CALLED AND SAID THERE WAS DEFINITELY A PROBLEM AND THEY SUMMIZED "IT MUST BE THE MASTER CYLINDER". WITH RESPECT TO THE ENGINE: AFTER REPEATED COMPLAINTS (AT LEAST 3 TIMES) OF OIL LEAKING FROM UNDER THE ENGINE AND HAVING IT DISMISSED AS 1) SLOPPY OIL CHANGE, EXCESS OIL FROM LEFT ON ENGINE BLOCK, 2) FAULTY OIL FILTER, 3) REAR MAIN ENGINE SEAL (REAR MAIN WAS REPLACED) AND CONTINUING TO HAVE OIL LEAKS, ON 7/29/2000, I BROUGHT IT IN AND THE DEALERSHIP SAYS THE ENGINE IS "POROUS" AND THE ENTIRE ENGINE NEEDS REPLACEMENT. I WAS ADVISED TO NOT TAKE THE VEHICLE DUE TO THE BRAKE ISSUE. THE VEHICLE IS AT THE DEALERSHIP AWAITING ARRIVAL OF A NEW ENGINE AND REPLACEMENT AND ALSO INSTALLATION OF THE MASTER CYLINDER. WITH RESPECT TO THE DIFFERENTIAL WHINE, I HAVE BEEN TOLD TWICE "IT IS NORMAL" AND NOTHING WILL BE DONE.. *AK
CONSUMER WAS TRAVELING ABOUT 55MPH ON HIGHWAY AND VEHICLE JUST SHUT OFF. NO BRAKES OR STEERING. ALSO, ALL ELECTRICAL POWER WAS GONE. *AK
VEHICLE EXPERIENCED PROBLEM WITH SURGING DURING OPERATION OF AIR CONDITIONING. DEALER NOTIFIED, AND INFORMED CONSUMRT THAT MANUFACTURER WAS AWARE OF PROBLEM AND STILL WAS UNABLE TO FIND A SOLUTION. *AK
I JUST BOUGHT THE CAR 07/21/00 & THE CAR WAS SMOKING FROM THE BACK NO LIGHTS CAME ON TO INFORM ME THAT THE CAR WAS SMOKING - PEOPLE FLAGGED ME DOWN TO LET ME KNOW THE CAR WAS SMOKING. *AK
ALL TREAD WORN OFF RIGHT FRONT TIRE AFTER 5500 MILES AND TIRE GOES FLAT. JEEP DEALER AND GOODYEAR TIRE DEALER SAY ALIGNMENT OK. GOODYEAR SAYS POSSIBLE WHEEL BEARING FAILURE CAUSING TIRE TO DRAG. JEEP WILL NOT INSPECT BEARING. AFTER 2 HRS DRIVING AT 25MPH CANNOT STEER CAR, BRAKING CAUSES STEARING WHEEL TO VIBRATE, TOUCHING LUG NUTS WILL BURN FINGER, HUB AND BRAKE ROTOR HOT. *AK( DOT NUMBER: )
WHILE DRIVING VEHICLE SWAYED OVER TO THE SIDE WHICH COULD CAUSE A LOSS OF VEHICLE CONTROL. LOCATION OF THE REAR AXLE IS A 13 1/2 INCH DIFFERENT FROM THE REST OF THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.*AK
PREMATURE WARPING OF BRAKE ROTORS. PLEASE PROVIDE FURTHER DETAILS. *AK
WHILE BRAKE PEDAL WAS DEPRESS TO THE FLOORBOARD VEHICLE ACCELERATED AND RAN INTO A HOUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHILE DRIVING AT ANY SPEED, THE CHEROKEE PULLS TO THE RIGHT SIDE OF THE ROAD. DEALERSHIP IS NOT ABLE TO DETERMINE WHAT IS CAUSING THIS PROBLEM. THE STEERING GEAR BOX WAS REPLACED, ALONG WITH NEW BALL JOINTS. THE PROBLEM STILL EXISTS. *AK *ML
THIS HAS BEEN AN ONGOING PROBLEM, THE REAR AXLE HAS A WHINING NOISE AT ALL SPEEDS BUT REALLY LOUD AT 50 TO 60 MPH. I'VE HAD THE DEALER WORK ON IT SIX TIMES THE ZONE MECHANIC ASSISTED THE LAST TWO TIMES AND THEN THEY WENT INTO THE FROUNT END, THERE WAS NOTHING WRONG WITH THE FROUNT AXLE. *AK
FUEL WAS LEAKING FROM TAIL PIPE, AND FUMES ENTERED THE PASSENGER'S COMPARTMENT. DEALER REPLACED FUEL INJECTOR AND POWER CONTROL MODULE. *AK *ML
WHILE BACKING OUT WITH FOOT ON BRAKES VEHICLE TOOK OFF AND WENT INTO A POLE. THIS HAS HAPPENED 4 TIMES. CONSUMER FELT LIKE A SURGE OF POWER, AND IT GOT WORSE EVERY TIME. *AK
THE FRONT END OF THE VEHICLE SHIMMIED WHEN THE BRAKES ARE APPLIED DUE TO WARPED ROTORS. YH
SINCE THE FIRST DAY OF OWNERSHIP OF NEW JEEP CHEROKEE 10/3/1999, THERE HAS BEEN A GRINDING SOUND COMING FROM THE 4-WHEEL DRIVE TRANSFER CASE. SELLING DEALER REPLACED TRANSFER CASE LUBRICANT. MECHANIC SAID CHRYSLER USED "SUBSTANDARD" LUBRICANT. GRINDING CONTINUED. REPEATED ATTEMPTS FOR SELLING DEALER (BEGNAL MOTORS) TO FIX WERE NOT SUCCESSFUL. DIFFERENTIAL REPLACED AT 9585 MILES BY SAWYER MOTORS IN SAUGERTIES NEW YORK. METAL SHAVINGS FOUND IN TRANSFER CASE. WARPING IN GEAR BOLT HOLES. DEALER SAID TRANSFER CASE SHOULD BE "PRISTINE" AT 9,000 MILES. GRINDING RETURNED AT 13,000. WORSE ON DECELERATION AND DURING RAIN. JEEP ZONE REP. SAYS CHRYSLER IS AWARE OF THE PROBLEM. DOESN'T KNOW HOW TO FIX IT. EVEN SAID PROBLEM IS "NORMAL". THIS EXACT PROBLEM REPORTED SEVERAL TIMES BY NTSHA IN 1999 MODEL. ON 6/19/2000 CHRYSLER REP. WANTS TO REPLACE ENTIRE TRANSFER CASE. VALUE OF VEHICLE HAS BEEN REDUCED. WILL LOSE 5,000 IF I SELL NOW. UNSURE OF SAFETY ISSUES. CHRYSLER CUSTOMER SUPPORT IS SHAMEFUL. THEY HAVE LOST RECORDS OF MY CALLS. HOWEVER, CHRYSLER REP EXPLAINED IF 4-WHEEL DRIVE LEVER IS PLACED IN THE WRONG POSITION, DAMAGE CAN OCCUR. SAWYER MOTORS OWNER BOB SIRACASANO SAYS HE DROVE ANOTHER 2000 MODEL THAT DIDN'T MAKE THE SOUND. ZONE REP. PETER HEWITT SAYS HE CANNOT GUARANTEE THAT ONCE THE TRANSFER CASE IS REPLACED, THE SOUND WILL NOT GO AWAY. THIS UNACCEPTABLE. THIS IS A DEFECT. DO YOU AGREE? I HAVE HAD A LOANER CAR FOR 21 DAYS. I SPENT $24,000 AND NOW KNOW CHRYSLER HAS A TRACKRECORD OF USING POOR QUALITY PARTS, BAD CUSTOMER SUPPORT AND UNCOOPERATIVE DEALERSHIPS. CONSUMERS NEED THE NHTSA TO STAND UP FOR US! PLEASE INVESTIGATE. THANK YOU.*AK
CONSUMER WAS INVOLVED IN A HIGH SPEED FRONTAL COLLISION IN WHICH DRIVER'S/ PASSENGER'S AIR BAGS DID NOT DEPLOY. ALSO, ABS BRAKES LOCKED UP, CAUSING EXTENDED STOPPING DISTANCE. PLEASE GIVE ANY FURTHER DETAILS. *AK
ON MY 2000 JEEP GRAND CHEROKEE LAREDO, STEERING HAS TO CONSTANTLY BE CORRECTED. THE VEHICLE WILL "WANDER" INTO ANOTHER LANE UNLESS YOU CONSTANTLY CORRECT THE STEERING. THE STEERING FEELS VERY DISCONNECTED. DEALER SAYS THAT THIS IS JUST THE WAY THE STEERING WORKS. *AK
CHRYSLER DOES NOT WANT TO TAKE RESPONSIBILTY FOR PROBLEM OR ADMIT THAT THERE IS A PROBLEM. NO SAFETY DEFECT.*AK
VEHICLE WAS STRUCK IN THE FRONT FENDER ON THE DRIVER'S SIDE, THE INTERIOR OF THE VEHICLE WAS FLOODED WITH GAS AND SOAKED CLOTHING IN THE REAR CARGO AREA AND THE BACK SEAT WHEN THE VEHICLE FLIPPED OVER DURING ACCIDENT EVEN THOUGH THE GAS CAP WAS INTACT POSSIBLE FUEL TANK FAILURE. YH
VEHICLE WAS STRUCK IN THE FRONT FENDER ON THE DRIVER'S SIDE, THE INTERIOR OF THE VEHICLE WAS FLOODED WITH GAS AND SOAKED CLOTHING IN THE REAR CARGO AREA AND THE BACK SEAT WHEN THE VEHICLE FLIPPED OVER DURING ACCIDENT EVEN THOUGH THE GAS CAP WAS INTACT POSSIBLE FUEL TANK FAILURE. YH
(1.) AT 245 MILES ENGINECHECK LIGHT WENT ON. DEALER REPLACED #5 SPARK PLUG AND COIL IGNITION SYSTEM TO CORRECT. FOUR DAYS LATER THE SAME LIGHT WENT ON. ALSO AT 400 MILES, 6/3/2000 ESTRONG SMELL OF GASOLINE IN PASSENGER COMPARTMENT DURING COLD STARTS.*AK
A GREAT DEAL OF PRESSURE NEEDS TO BE APPLIED IN ORDER TO ADEQUATELY BRING VEHICLE TO A COMPLETE STOP. BRAKES FEEL SPONGY.*AK
ONGOING PROBLEM WITH ENGINE STALLING WHILE TRAVELING AT ANY GIVEN SPEED. VEHICLE BEEN IN / OUT OF DEALER'S SHOP ON THREE OCCASIONS, AND PROBLEM IS REOCCURRING. *AK
DEFECTIVE SPARK PLUG #5 AND IGNITION COIL MALFUNCTIONED, CAUSING VEHICLE TO IDLE HIGH AND SPONTANEOUS. *AK
CONSUMER SMELLED SOMETHING BURNING, VEHICLE THEN CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 20-5242-834. *SLC
CONSUMER SMELLED SOMETHING BURNING, VEHICLE THEN CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 20-5242-834. *SLC
VEHICLE WAS PARKED INSIDE GARAGE AREA AT WORK. SOMEONE CAME INTO THE OFFICE AND STATED THAT A VEHICLE WAS ON FIRE. FLAMES WERE COMING FROM UNDERNEATH THE GRILL AREA. FIRE DEPARTMENT WAS NOTIFIED. THE FIREMEN HAD TO OPEN THE HOOD AREA WITH AN AX. HEAT FROM THE FIRE CLOSED THE HOOD TIGHTLY. CHRYSLER DETERMINED FIRE STARTED IN POWER STEERING MOTOR. *AK *ML
VEHICLE EXPERIENCED ENGINE FIRE, CAUSE OF FIRE WAS FAULTY POWER STEERING PUMP, CLAIM 20-5238-487. *SLC
VEHICLE EXPERIENCED ENGINE FIRE, CAUSE OF FIRE WAS FAULTY POWER STEERING PUMP, CLAIM 20-5238-487. *SLC
WHILE TRAVELING AT 40-45 MPH VEHICLE COMMENCED TO VIBRATE/SHOOK, FOLLOWED BY ENGINE CHECK LIGHT COMING ON, AND THEN VEHICLE LOST POWER. DEALER NOTIFIED, AND HAD VEHICLE TOWED INTO SHOP. INFORMED CONSUMER THAT THE ELECTRONIC CONTROL MODULE HAD FAILED AND NEEDS REPLACEMENT. PROVIDE FURTHER DETAILS. *AK
VEHICLE EXPERIENCINGPROBLEM WITH LACK OF ACCELERATION AND STALLING( 4.7 V8 ENGINE). VEHICLE WOULD NOT ACCELERATE MORE THEN 20 MPH. VEHICLE BEEN IN /OUT OF DEALER SHOP ON THREE OCCASIONS, AND PROBLEM STILL GOES UNRESOLVED. *AK
REPORTED BY INSURANCE COMPANY FOR JANE T EPSTEIN (AMEX ASSURANCE, CLAIMS ADJUSTER - KENDA GERBERS PH# 800.872.5246 X5575). PLEASE CONTACT JANE DIRECTLY FOR ANY MISSING/QUESTIONABLE INFO. SHE CAN BE REACHED AT LISTED PH#S AFTER 05.14.00. SHE HAS CONTACTED LOCAL CHRYSLER DEALERSHIP BUT HAS NOT RECEIVED ANY RESPONSE. DEFECT CAUSED DAMAGE TO VEHICLE ($7516.17) AND HER RESIDENCE GARAGE. THANK YOU FOR YOUR TIME - KENDA L GERBERS, AMEX ASSURANCE CLAIMS ADJUSTER. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK
CONSUMER PURCHASED RIGHT HAND DRIVER VEHICLE FOR DELIVERING. SPARE TIRE IS ON THE LEFT HAND SIDE & COMPLETELY BLOCKS VISION. CONSUMER HAS CONTACTED CHRYSLER TO SUGGEST THAT BE LOOKED AT & CHANGED. *AK
CAR WAS IN REVERSE AND LURCHED FORWARD. *AK
WHILE DRIVING, ENGINE STOPS AND LOCKS THE STEERING WHEEL RESULTING NO CONTROL ON THE JEEP.
CLOCK SPRING ASSEMBLY IS MOUNTED BETWEEN STEERING COLUMN AND STEERING WHEEL TO PROVIDE THE ELECTRICAL CONNECTION BETWEEN THE STEERING COLUMN AND STEERING WHEEL FOR STEERING WHEEL MOUNTED SWITCHES AND THE AIRBAG. TOOK THE VEHICLE TO THE DEALER WHERE PURCHASED TO HAVE A SCRAPING NOISE WITHIN THE STEERING COLUMN FIXED THAT HAS EXISTED SINCE THE VEHICLE WAS PURCHASED NEW. DEALER INFORMED ME THAT THE CLOCKSPRING MECHANISM NEEDED TO BE REPLACED AS IT WAS BROKEN. CLOCK SPRING PROVIDES ELECTRICAL INTERCONNECTION TO THE HORN (WHICH WORKS FINE), THE CRUISE CONTROL SWITCHES (WHICH WORK FINE), STEREO CONTROLS (WHICH WORK FINE) AND THE AIRBAG. THREE OF THE FOUR SYSTEMS WORKED PROPERLY AS VERIFIED THROUGH DAILY USE WHILE DRIVING. THE ONLY SYSTEM THAT CANNOT BE TESTED BY THE DRIVER IS THE AIRBAG SYSTEM. THE COMPUTER FOR THE SRS IS SUPPOSED TO MONITOR ALL SYSTEM COMPONENTS FOR PROPER OPERATION (INCLUDING THE INITIATOR MECHANISM FOR THE DRIVER SIDE AIRBAG) AND PROVIDE A FAILURE NOTIFICATION TO THE DRIVER VIA A FLASHING AIRBAG WARNING LIGHT ON THE INSTRUMENT PANEL. NO INDICATION OF SYSTEM FAILURE WAS EVER PROVIDED BY A FLASHING WARNING LIGHT. DEALER WOULD NOT PROVIDE DETAILS AS TO WHAT PORTION OF THE CLOCKSPRING MECHANISM FAILED, BUT SINCE THREE OF THE FOUR SYSTEMS THAT ARE CONNECTED VIA THE CLOCKSPRING WORKED PROPERLY, I HAVE TO ASSUME THE AIRBAG SYSTEM CONNECTION HAD FAILED. IT IS MY OPINION THAT THIS INCIDENT NEEDS FURTHER INVESTIGATION, SINCE THE OBVIOUS RESULT COULD BE FAILURE OF THE DRIVER SIDE AIRBAG TO DEPLOY AS REQUIRED IN A COLLISION. *AK
BRAKES FAILED. YH
THIS AUTOMOBILE SHUTS OFF THE ENGINE WHILE DRIVING. THERE ARE NO MECHANICAL INDICATORS OF THE PROBLEM. THIS IS THE 3RD TIME THAT THE CAR HAS SIMPLY SHUT OFF WHILE DRIVING. THIS IS A VERY DANGEROUS OCCURRENCE. *AK
ENGINE DIFFICULT TO START WHEN HOT. WHEN ENGINE IS HOT AND YOU LET SIT FOR A SHORT PERIOD OF TIME AND TRYING TO RESTART, IT TURNS OVER BUT ACTS AS STARVED OF FUEL. NOW TURN THE KEY OFF AND TRY TO RESTART, IT WILL START BUT SOMETIMES CHOKES DOWN THEN SHUTTERS UP TO RECOMMENDED IDLE SPEED.
WHILE BRAKING IN STOP AND GO TRAFFIC, VEH SUDDENLY ACCELERATED, PLACED BRAKE PEDAL TO FLOOR WHICH CANCELLED FORWARD MOTION, CAUSING REAR TIRES TO SMOKE/SQEAL AND VEH TO MOVE SIDEWAYS, ENG CONTINUIED TO REV. PLACED TRANSMISSION INTO NEUTRAL WHICH CANCELLED THE ENG ACCELERATIONS. *AK
VEHICLE INVOLVED IN A REAR COLLISION OF 45 MPH IMPACT WHILE WAITING TO MAKE A LEFT TURN. UPON IMPACT, BOTH AIR BAGS FAILED TO DEPLOY. ALSO, DRIVER'S SEATBACK REST COLLAPSED, CAUSING DRIVER TO LOSE CONTROL AND COLLIDE INTO ONCOMING TRAFFIC. VEHICLE WAS TOTALED DUE TO ACCIDENT. DEALER NOTIFIED. *AK
THE SPEED CONTROL WILL NOT HOLD A CONSISTANT SPEED, IT WILL SLOWLY DROP IN SPEED ON LEVEL GROUND, DOWN HILL, AND UP HILL. WHEN THE SPEED DROPS TO A CERTAIN LEVEL THE TRANSMISSION WILL SHIFT TO A LOWER GEAR AND THEN FOUNDER SOME MORE. THE DEALERSHIP DOESN'T SEEM TO BE ABLE TO FIND ANYTHING WRONG WITH THE UNIT FROM THEIR COMPUTER CHECKING. I HAVE BEEN TO THE DEALERSHIP 4 TIMES WITH NO LUCK. *AK
DEFECT OCCURS MOSTLY BETWEEN 50-55MPH BUT CAN BE FELT AT OTHER SPEEDS. NO SAFET DEFECT MENTIONED IN SUMMARY. *AK
AIR BAGS DIDN'T DEPLOY DURING AN ACCIDENT. *AK *ML
THE VEHICLE WHINES AND HOWLS DUE TO DEFECTIVE DIFFERENTIAL. YH
REMOTE ENTRANCE KEY BROKE. YH
THE VEHICLE IS MISALIGNED. YH
EXCESSIVE DRIVELINE WHINE AT SPEEDS ABOVE 55MPH, WHEN ACCELERATING & DECELERRATING. VERY ANNOYING/ UNABLE TO REMEDY SITUATION WITH DEALER. CALLED JEEP CUSTOMER SERVICE. NO HELP AT ALL, DEALER SAYS NORMAL.
THE FIRST WEEK I OWNED MY BRAND NEW VEHICLE, IT STARTED CLUNKING AND JERKING. SEVERAL WEEKS LATER, THEY REPLACED THE DRIVE SHAFT. I CONTINUE TO HAVE SIMILAR AND OTHER PROBLEMS WITH THE TRANSMISSION, GEAR SHIFTING, BRAKES, ETC...I INQUIRED OF THE DEALERSHIP WHETHER OR NOT THERE WERE ANY REPORTED MANUFACTURERS DEFECTS AND THEY SAID NO. THEY LIED.
VEHICLE IS A RIGHT HAND DRIVE JEEP, SPARE TIRE LOCATION CREATES A LARGE BLIND SPOT FOR CONSUMER. *MJS
ENGINE CHECK ENGINE LITE CAME ON AT AROUND 600 MILES, WAS KNOCKED OFF BY THE SERVICE MANAGER. WENT ON AGAIN AT 934 MILES AND SPARK PLUGS WERE REPLACED. WENT ON AGAIN AND WAS FLASHING. SERVICE DEPT. CAN NOT SEEM TO PIN POINT PROBLEM. A IDLE PART IS BEING ORDERED. THEY SEEM TO THINK IT IS IDLING TO SLOW. I AM AFRAID MORE PROBLEMS WILL BE CAUSED BY THIS HIT AND MISS METHOD. IS IT A PROBLEM TO HAVE THE LITE KEEP COMING ON? *AK
DRIVESHAFT AND YOKE ARE DEFECTIVE IN THE JEEP GRAND CHEROKEE. THIS IS A KNOWN PROBLEM TO CHRYSLER AND THE REFUSE TO FIX IT. I PAID OVER $39000 FOR MY VEHICLE, AND I'M CONVINCED THAT IT IS NOT SAFE AT HIGHWAY SPEEDS. THERE ARE SEVERAL CLASS ACTION LAWSUITS UNDERWAY AGAINST JEEP FOR THIS SAME PROBLEM. THEY HAVE EVEN SET UP COMPLAINT FORUMS IN SOME AUTOMOBILE REVIEW WEB SITES. I WOULD APPRECIATE ANY HELP YOU MAY BE ABLE TO PROVIDE IN THIS MATTER. CHRYSLER KNOWS OF THE PROBLEM BUT AFTER 4 SERVICE ATTEMPS THEY CANT FIX IT. *AK
WHILE DRIVING IN A PARKING LOT AT A SPEED OF 15 MPH WHEEL STEERING LOCKED UP, CAUSING VEHICLE TO CRASH. *AK
GAS TANK IS MADE OF PLASTIC, AND IS TOO CLOSE TO THE REAR BUMPER. *AK
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