305 consumer complaints have been filed with NHTSA for the 2014 Jeep Compass. Click any complaint to view the full owner description.
SEATSApril 13, 2026
The contact owns a 2014 Jeep Compass. The contact stated that while entering the vehicle, the driver’s side headrest had deployed from the bottom of the headrest and was partially separated. The contact stated that while driving, the headrest was sticking out and poked her in the back of the neck. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.
AIR BAGS,SEATSFebruary 17, 2026
The contact owns a 2014 Jeep Compass. The contact stated that the center of the steering wheel was protruding outwards, and while attempting to sound the horn, the horn failed to operate. While entering the vehicle, the headrest on the driver's side was bumped and the headrest deployed. Approximately 2 months later, while entering the vehicle, the passenger’s side headrest deployed without impact. The dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The dealer referred the contact to another facility to replace the air bags; however, the air bags were not replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 87,000.
ENGINEFebruary 10, 2026
The contact owns a 2014 Jeep Compass. The contact stated while driving 35 MPH, the vehicle stalled, the steering wheel became inoperable, and the RPM went to zero. The contact was unable to pull over to the side of the road. The contact was able to restart the vehicle after approximately 15 minutes. The contact stated that the failure had been recurring intermittently. The vehicle was taken to an independent mechanic, where it was test-driven, and the failure was duplicated. The mechanic determined that the failure was related to NHTSA Campaign Number: 13V552000 (Engine). Several dealers and the manufacturer were contacted, and the contact was advised that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 96,000.
STEERING,SUSPENSION,POWER TRAINDecember 6, 2025
am submitting this complaint regarding a serious safety issue with my 2014 Jeep Compass. While driving, the vehicle feels as though the passenger-side front wheel is going to snap off at any moment. The sensation and noise appear to come from the wheel or axle area, and the instability is strong enough that the vehicle does not feel safe to operate. I have taken the vehicle to multiple mechanics for inspections and test drives. Despite these efforts, no one has been able to locate the source of the problem or identify any faulty components. Although the mechanics report finding nothing wrong, the issue remains and makes the vehicle extremely concerning to drive on public roads. Because the problem affects steering stability and overall safety, I believe this may be a potential defect. I am requesting that the National Highway Traffic Safety Administration review this issue, determine whether other drivers have reported similar complaints, and consider whether an investigation or recall may be necessary. I can provide additional information, videos, photographs, or repair documentation if needed. Thank you for your attention to this matter.
ELECTRICAL SYSTEM,ENGINENovember 30, 2025
Car would turn on all lights in car while driving and shut off, recently the car will not start at all and is having engine issues.
SUSPENSION,ENGINE AND ENGINE COOLINGSeptember 23, 2025
The contact's daughter owns a 2014 Jeep Compass. The contact stated that initially, while driving approximately 65 MPH, the rear-end of the vehicle was swaying. Upon inspection, there was severe rust on the rear suspension of the vehicle. The vehicle was taken to a mechanic who diagnosed that there was severe rusting to the rear suspension, with fractures on the passenger's side of the vehicle, with a fractured, detached suspension on the driver's side. The mechanic replaced the rear sub-frame, stabilizer links, and control arm. Approximately one year later, after driving 130,000 additional miles, the daughter informed the contact that oil needed to be added more frequently. The contact was informed that while her daughter was driving approximately 65 MPH, the vehicle lost motive power and decelerated quickly; and while depressing the accelerator pedal, the engine revved abnormally and coasted before decelerating. The driver was able to make it to the nearest parking lot and turned off the vehicle. The vehicle was towed to a Certified Mechanic, who diagnosed the vehicle with a rear catalytic converter failure; however, replacing the part failed to fix the vehicle. The mechanic advised the contact to take the vehicle to a dealer for assistance. The vehicle was towed to a dealer and was diagnosed and determined that the catalytic converter and Oxygen sensors had failed; however, the vehicle was not repaired. Subsequently, a different mechanic replaced the front catalytic converter and performed an oil change. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
ENGINESeptember 16, 2025
The contact owns a 2014 Jeep Compass. The contact stated that while driving approximately 45 MPH, the vehicle decelerated and, while releasing the brake pedal, the vehicle stalled. The contact was able to coast to a stop, shift into park(P), and restart the vehicle to continue driving. The failure reoccurred and became a persistent failure, and occurred at various speeds or while the vehicle was idling. The check engine warning light was temporarily illuminated. The vehicle was taken to a certified mechanic, and metal shavings were found inside the oil pan, which the engine failure. The engine was replaced; however, the failure reoccurred. The contact learned that the vehicle was previously included in NHTSA Campaign Number: 13V552000 (Engine) and the vehicle was taken to the dealer and repaired in 2018. The contact called another dealer, Baxter Auto Group (17225 Burt St, Omaha, NE 68118); but the vehicle was not repaired. The vehicle was taken to a third dealer, Woodhouse Chrysler Dodge Jeep Ram Bellevue (7713 S 19th Cir, Bellevue, NE 68147); who determined the vehicle had experienced the failure listed in the recall. The dealer determined that the engine needed to be replaced; however, the engine was not replaced. The manufacturer was informed of the failure. The failure mileage was approximately 85,000.
ENGINE AND ENGINE COOLINGAugust 21, 2025
The contact owns a 2014 Jeep Compass. The contact stated that while driving, a ticking noise was present coming from the engine, and the vehicle suddenly stalled. Moments later, smoke and flames were present coming from the engine compartment. The fire department was called to the scene and extinguished the fire. The cause of the fire was an engine failure. A fire report was filed at the scene. The vehicle was towed to the local dealer, who replaced the engine with a used engine, but shortly after retrieving the vehicle, the engine failed and the vehicle stalled. The cause of the failure was not yet determined. The manufacturer was not contacted regarding the failures. The failure mileage was 119,000.
ENGINEAugust 18, 2025
The contact owns a 2014 Jeep Compass. The contact stated that while driving in a tunnel at approximately 50 MPH, the vehicle stalled. The vehicle was immediately restarted, and the vehicle operated normally. During the failure, there were no warning lights or messages displayed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not performed. The contact was informed that no diagnostic codes were found related to the failure. The manufacturer was not yet contacted. The failure mileage was 95,000.
AIR BAGS,SEATSJuly 27, 2025
Headrest airbag went off randomly with no reason while driving. It broke when it went off and cannot be put back or reset.
SEATS,UNKNOWN OR OTHERJuly 16, 2025
The 2014 Jeep Compass was in a parking lot and the driver side head restraint opened up as though there was an accident, but there was no accident and no warning system, message, or other symptoms. There is broken plastic inside the headrest, so it cannot be reassembled. It is a safety issue because the part cannot be put into the original configuration that was intended by Jeep, so the current safety of my neck while in this car is unknown. Police and insurance were not involved because there was no accident. Dealer claims that (a) Jeep will not pay for a replacement despite the existence of multiple TSB's, and (b) there is a federal law preventing replacement parts from being manufactured on hand, so they must be ordered for every occurrence of a complaint, meaning I have been waiting for months to get this replaced - while in an uncertain state of safety. I am concerned that I will approach a statute of limitations on my complaint and not be able to get it fixed at all.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINEMay 11, 2025
The car broke down the very first day I got it! The alternator had to be changed I took it back to Auto connection where I got it from and they replaced it. Since then the car has been breaking down, I have had to pay for out of pocket for a new thermostat, another alternator, hoses, fuel pump, and I have only had the car a yr. Now it’s making a loud hissing noise after I just paid for brand new spark plugs and it’s not accelerating and ver 40/45 mph! Which is costing me more money to pay for a uber to work and everywhere I need to go while still making car payments! My insurance doesn’t handle these repairs. I need immediate help please!
AIR BAGS,SEATSApril 8, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? The headrest in the passenger seat deployed without a car accident. Just randomly when the car was parked. Jeep dealership wants to charge me 140 dollars to inspect this and the air bags. Supposedly both have recalls but they have “expired”. How was your safety or the safety of others put at risk? It hit my husband in the head while he was sitting passenger. Now no one can sit comfortably in that seat and I’m scared the air bags are going to also deploy while I’m driving the car which could injure me and my kids in the process. Has the problem been reproduced or confirmed by a dealer or independent service center? No they are trying to charge me to look and told me it would be over 800 dollars to fix, which I do not have right now. The headrest is VERY obviously deployed. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
AIR BAGSMarch 2, 2025
Hello, My VIN is [XXX] and I have a 2014 Jeep Compass Latitude. I took my vehicle into the Jeep Dealership on Val Vista and Williamsfield Rd to have my airbag recall serviced. I picked up my vehicle and the airbag light was still on, I didn't think too much about it since it could have not been related to the airbag recall. However, I was later informed by pep boys and another mechanic that the airbag recall was not replaced. I was also informed on the phone by a dealership service man they did not have the part to replace the airbag and it did not get fixed even though they stated on the paperwork and when I picked it up that the airbag recall was serviced and the airbag was functioning properly, I have contacted the attorney general and the dealership regarding this issue and the dealership is claiming im incorrect and they serviced my air bag and asked me to bring the car in to reset the airbag light and see if there is something else going on with the airbag. The airbag recall part that was supposed to be replaced is the original manufactured airbag from 2013. I trusted the dealership on their word that the airbag was working and they let me drive around like that with my family while they cashed the 2500 check and did nothing with the airbag recall replacement. I am concerned about the actions of the dealership for my families safety as well as other families safety when they take their car to this dealership to get their recall's serviced. I would like to fix the problem with my airbag without having to take it to this specific dealership and would like to let others know so we can avoid any injuries or anything serious happening as a result of this dealership not actually fixing their safety recalls. Please let me know if you would like me to submit pictures for the information I provided. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Chest Clip, Buckle, HarnessFebruary 28, 2025
The harness has come loose on two inconsistent occasions. Once in our neighborhood and the other time when I arrived at my destination my child’s body weight was able to loosen the harness. Nuna is rejecting returns or replacements for these $600 car seats.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMNovember 12, 2024
Thermostat keeps going to hot or stops working and drops to cold. Replaced thermostat coolant sensor since that’s what the code popped up. Didn’t work it continues to out. Radiator cap is collecting engine oil and not coolant. Engine oil is getting into my radiator hose. I had just got my radiator and stuff replaced by the dealership. I only had it for 6 months and been putting a lot of money in it and I’m still having engine and thermostat and radiator problems. Also it keeps smoking when it already has coolant in it.
VEHICLE SPEED CONTROL,ENGINEJune 14, 2024
I was slowing to make a left turn and the engine began to sound like it was accelerating. A lightning bolt light, skid warning light and check engine light all came on. I needed to get it home, but the car wouldn’t go above 25mph. Googling says that it has a stuck throttle body. Have not attempted to fix yet.
EXTERIOR LIGHTING,AIR BAGSMarch 29, 2024
Passenger air bag fault randomly causes warning light. TIPM causing headlights to randomly shut off and flicker when driving at night. Both high and low beams. Randomly affects passenger and drivers headlights at different times, sometimes shutting off all lighting completely for a couple of seconds.
ENGINEDecember 27, 2023
The vehicle just shuts off while in gear and in motion. Very dangerous. Lights come on (engine light, break light…) for a brief second before it randomly shuts off. It seems like the computer goes out, because on re start, the clock reset to 12:00 and there are no check engine lights on. It has happened several times over the past few hundred miles. An Internet search will show similar problems for other Jeep owners with no resolution. Obviously a defect.
SEATSJuly 22, 2023
The headrest of my passenger seat deployed while I was driving on the highway. My twelve year old was sitting in the seat as it happened, and was hit in the head by the front of the headrest. There has been no formal inspection about it yet, but I witnessed it first-hand. There were no warning signals, lamps, or warnings associated with the incident and it happened very suddenly.
VEHICLE SPEED CONTROL,ENGINEJune 24, 2023
The first time the situation occurred we were out of town. Warning lights appeared. The car had sluggish acceleration, noisy, rough ride, hesitating, jerking type movements . We thought it was going to stop. The message appeared "Do not drive the vehicle." My husband took the Jeep to the dealer and they were supposed to have fixed it. He was told it was the throttle. We drove the Jeep and the problem stopped for a while. It occurred again on May 25, 2023 and we had to turn around and go back home and park the vehicle and we have not been able to drive it. I found the following information; 2014 Jeep Compass Among Chrysler Vehicles Recalled for Stall Risk. We have never received a letter about a recall. Warning lights came across the board.
SEATSJune 17, 2023
The drivers side headrest active restraint deployed, there was no accident or hit to it. Upon inspection there was broken plastic peices found and the head rest could not be reset. I saw on some sites that this was a known issue and the warranty was extended 10 years from 2022.
POWER TRAIN,ENGINEJune 12, 2023
Sudden loss of oil pressure, loud ticking at bottom pulley. Oil in the engine, oil pressure sensor on dashboard.
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINEJune 7, 2023
The Electronic Throttle Control light(steady) and the Electronic Stability Control Activation/Malfunction Indicator Lights came on. There are times the engine light comes on. The vehicle would not accelerate, jerking kind of movement, going 20 miles.
UNKNOWN OR OTHERApril 17, 2023
When driving, multiple times, the car has randomly lost all power leaving me unable to accelerate even use the horn or hazard lights to let other drivers know. Sometimes it restarts after putting it into park, removing the key, and then restarting it, but now it does not restart even after long periods of waiting. Sometimes it has also done this while driving but turned itself back on before the vehicle comes to a complete stop.
ELECTRICAL SYSTEM,ENGINEDecember 28, 2022
My car stalls while driving often. I’ve also experienced my car shutting off while driving a few times. It sometimes shows a red lightning bolt. I am very scared for my life and the lives of other drivers while I drive this vehicle because I never know if or when my car will stall in the middle of me driving at speeds above 50 miles per hour. The car will usually stall for about 10-15seconds and then power back on, but sometimes the car just shuts off and slows down so I have to pull over because it wont accelerate since the car just shut off. After pulling over, I wait bout 10 minutes and turn the car on and it’s fine. I took it to a mechanic multiple times and they can’t find the issue. They said they can only see what I’m talking about if the dash shows the check engine light but my check engine light is not on. This vehicle is not safe and I’m so afraid of the car shutting off mid driving. This started 2 years ago but the shut offs and stalls have been more frequent this year. Mechanics kept telling me it was probably spark plugs and we’ve changed those and the coils more than 6 times.
STRUCTURESeptember 20, 2022
My 2014 Jeep Compass is making vibrating noises, swerving moments and cracking sounds. Brought it to my mechanic, he found that the REAR SUBFRAME is rotted out. The FRONT SUBFRAME is also strating to pivot. Reading up on this issue it seems to be very common yet Chrysler has not made a recall for the safety of the passengers and driver and I was told by Chrysler that the extended warranty was only for models up until 2007 and that's it only for the original owner. I would like to report this issue as it is a serious problem.
ENGINESeptember 19, 2022
Was driving and the vehicle lost all power just as we were turning to cross a road. We would have made it easily if the power was not cut. The car would not accelerate even when the accelerator was pressed all the way down. We were lucky to avoid being hit. Turns out the throttle body failed. I was told this is a very common problem on Chrysler Jeep 2.0 and 2.4 models
SERVICE BRAKESSeptember 7, 2022
My safety and the safety of others is at risk due to the primary control module of the ABS system malfunctioning. The ABS indicator light was on prior to seeking support from an independent service center. The service center's report is below: "ABS Module Internal Malfunction: Suring diagnostic the tech found the computer system recognized an issue with the ABS system. Tech tested the ABS module as well as all connecting parts and found that there is currently a failure within the Primary Control Module."
SEATSAugust 26, 2022
Headrest deployed, it can be inspected upon request. Headrest eployed after just closing the door, it impacted hard against the back of my head while parked, had this happened while driving it would've caused a serious accident. After getting home safely I did a quick resesrch of this issue with several reports from other car owners, plan on going to the dealer tomorrow to report the issue with them. Since it just happened I will report it to the dealer tomorrow but will keep a record for insurance report. No, there was no signs or alarms when the system failed, just with a visual inspection you can see broken plastic where it was supposed to be connected.
ENGINE,FUEL/PROPULSION SYSTEMAugust 7, 2022
I owned a 2014 Jeep Compass with 63,xxx miles on it. I bought the vehicle brand new. On (3) occasions so far, the engine stalled out immediately after filling the gas tank. It will restart and sputter for 10-15 seconds and then run just fine. On the latest incident, after leaving a gas station after filling up the gas tank, I went to pull out into heavy, busy traffic, the engine stalled out once again. Placing me in a very dangerous situation! Obviously! My research on Jeep forums and other car maintenance websites shows the problem is very likely caused by a bad/defective Rollover Valve. The rollover valve is located inside the gas tank. Apparently, the valve gets triggered off while refilling the gas tank when near full. Noted that the Check Engine Light did not common on. During my research on Jeep Forums and other related Jeep websites, I've noticed the engine stalling issue on many other Jeep Compass and Jeep Patriots.
ELECTRICAL SYSTEM,WHEELS,ENGINEJuly 31, 2022
1.Electrical: the touch screen, which is used for the radio & backup camera, is completely shot. One day in May, I was driving my car & the screen went from working to a fuzzy image & then to it going completely black. The radio stopped working as well. The lights around the screen (connected to the buttons) work but tend to flicker every now & then. This is a safety risk for myself & my family because I don’t have the extra support & awareness to backup with confidence or warnings. It hasn’t been looked at by anyone & there were no warnings prior to failure. It has been a consistent failure since then. 2. Engine: Jeep keeps overheating. Has been since April. It was inspected by a mechanic & also paid to have it “fixed” however the problem persists. It is a safety issue because my car could overheat & stop working & cause issues with other drivers. I also have a 5 yo & we have to drive around with the windows down & heat on no matter the weather. Sometimes we get home & her face is bright red. Sometimes the warning light comes on & the fluid is at the appropriate level. 3. Tire pressure in at least one of my tires is always low. I receive a warning light almost every time I drive. These are brand new tires. After I fill up the tire, it is only “fixed” approx 1 day before the light comes back on. It was checked by mechanic & he stated there were no issues he could find. This has been ongoing since December 2021. This is a safety issue because I could get a flat tire & crash into other vehicles or cause an accident. Jeep is available for inspection upon request for all issues.
ENGINEJune 28, 2022
Vehicle lost oil as a result needs new engine Driver states car shut off during operation would not start Lost oil Had oil change three weeks ago Attempted to put oil in it all ran out
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEJune 15, 2022
While driving, car completely shuts off. All lights and signals will blink for a quick second, then shuts off. Keyhole will not turn to turn car on, no clicking sound that car is attempting to turn on, unable to turn on emergency lights, can't move to neutral or turn steering wheel, everything locks. Happened twice in the middle of the street. After a few mins (20 mins or more) car turns on again for a few mins before turning off again. Full gas, battery and transmission checked and still working. Vehicle was up to date with oil changes and recalls.
SEATSJune 4, 2022
Headrest popped open while driving and hitting me in back of head
SEATSMay 31, 2022
While driving on the road my passenger side headrest deployed. I was not braking just driving at a cruising speed. I have a picture of the headrest deployed. The sound of this unit activating distracted me from my driving and the sound was quite loud and very unexpected. I have not brought it to the dealer as I see this is not an active recall for my vehicle for this malfunction, but I am afraid if this happens with the driver headrest it may cause injury and a accident. There were no warning lights prior to the unit deploying and this was the first time this occurred.
AIR BAGSMay 17, 2022
The seat belt light is on
ENGINEMay 11, 2022
The contact owns a 2014 Jeep Compass. The contact stated while driving approximately 20 MPH and accelerating, the vehicle hesitated and failed to accelerate as needed. The contact pulled off the road and heard a high-pitched noise from the engine. The contact saw that the RPM gauge had moved into the red and the check engine warning light was illuminated. The contact turned the vehicle off and upon restarting the vehicle was able to drive at a normal speed however, the failure recurred. The contact drove the vehicle to her residence and had not taken the vehicle to a dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 112,000.
SUSPENSION,POWER TRAIN,STRUCTUREApril 11, 2022
I took my car to be inspected for yearly registration. I was told by the repair shop that I have parts of the subframe and suspension that are excessively rusted, to the point where they are a safety concern and have to be replaced. Other model years of the first generation Jeep Compass have been issued extended warranties on those parts, and I believe it should be extended to the entire first generation of the Jeep Compass.
AIR BAGSMarch 9, 2022
I was sitting in my car talking on the phone, parked in the parking lot and I felt the headrest hit the back of my head. I thought maybe somebody had hit me but nobody was behind me. The person I was on FaceTime with say and heard my head get hit and thought the same thing. Turns out it was the headrest that sprung forward and the small plastic clip that holds it together is broken. It came out of no where while I was parked and now I worry how safe would we be if I got into a collision. Additionally it vibrates now while stopped at a red light.
SEATSFebruary 13, 2022
The headrest’s whiplash safety feature popped unexpectedly while sitting in driveway, breaking the plastic inside.
UNKNOWN OR OTHERNovember 6, 2021
While driving on the freeway the AHR headrest deployed causing my head to be pushed forward. There was not an accident and the road was smooth. There was no reason for the headrest to deploy.
EXTERIOR LIGHTING,SEATS,UNKNOWN OR OTHERNovember 3, 2021
driving vehicle and a torrential down pour of water came out of the front interior light which is located at the windshield . The water fell onto the entire entire of the car onto me driving and almost caused an accident as I was shocked and surprised. I have a sunroof in this vehicle and in researching it find that prior lawsuits have been filed and won. Jeep is aware of this and does not inform the buyers instead ignores it. I researched and saw that the drainage tubes were too small and tend to clog up and Jeep does not inform the customer of this. When researching further this has happened over and over and no recall has ever been started. I could have died or severely injured other, Brought it to Jeeps attention and they stated we do not start recall that is up to the US government(arrogance of a supervisor) They refused to tell me who to report this to and told me to do the research myself If line is recorded it occurred11/03/2021 at app 3:10 . I paid. approximately 920.00 for the repairs where the Jeep shop left 7 inches of water on my carpeting and drivers seat. Corporate stated my problem and to deal with Jeep repair shop If prior lawsuits were won on this every one is aware of this why is a recall not done to help the consumer and Jeep made to notify their customers to have maintenance done on drain tubes. Please help [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
UNKNOWN OR OTHEROctober 30, 2021
The activated headrest on the passenger side popped out randomly. The headrest is supposed to come out during a collision only. Researching this issue I have found that this is a common problem. This is obviously a safety problem as the spontaneous release could cause neck injuries, or in the case of an accident it may not work as intended. There was no warning of this in advance. The car is available for inspection, but I am now concerned for anyone riding in the passenger seat. I believe the same mechanism is on the drivers side also, so this may be an issue for that side also.
POWER TRAINSeptember 1, 2021
The contact owns a 2014 Jeep Compass. The contact stated while driving 60 MPH, the warning message "Automatic Transmission overheating " appeared on the instrument panel and the vehicle began to stall. The contact was able to veer to the side of the road and turned off the vehicle for a short period. The contact stated as she restarted the vehicle, she was able to drive to her destination. The vehicle was taken to the dealer who diagnosed that the automatic transmission system was overheating, and the thermostat needed to be replaced. The contact stated the vehicle was repaired; however, the failure persisted. The vehicle was taken back to the same dealer who informed the contact that they could not provide further assistance and advised the contact to turn off the vehicle whenever the failure reoccurred so the vehicle could cool off. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 80,000.
UNKNOWN OR OTHERAugust 10, 2021
My car has a recall. I take my car to the dealership to fix the problem. But still the same problem from the same recall 2 or 3 times already. My car has been taking care in the dealership with not cost . But my big concern is why the same problem for the recall is coming back over and over. I also lost time when I take my car to the dealership even a full week. With no transportation and also always worry to go back again with the same issue . Is anyone can help me with this problem. Thank you
AIR BAGS,SEATSJuly 31, 2021
While driving home from work one day I heard a loud sound like a gun. The headrest to the passenger seat just deployed on its own. Took it to my mechanic to be corrected and he said it couldn't be reset the clip or a pin must have broke. Then on Wednesday July 28th I got a warning light on my dashboard pertaining to airbags. Puts fear in me because I need to know that my airbags are there for me if needed. C&H AUTO CARE is aware of the problems with my vehicle. They are located in Joppa Maryland.
POWER TRAIN,ENGINEJune 18, 2021
The vehicle will jerk and lose power when accelerating
AIR BAGS,UNKNOWN OR OTHERJune 12, 2021
I was driving at a normal speed and out of no where my head rest popped out so hard. It hit the back of my head and I almost got into an accident. It scared the living daylight out of me. I thought someone hit me from behind or that I got into an accident. There was no warning for this at all. I am very scared to drive my vehicle now. My neck does hurt at the moment, but no serious injury.
ENGINEApril 26, 2021
THE ENGINE KEEPS STALLING HAS STALLED WHILE IM DRIVING. HAVE TAKEN IT TO THE MECHANIC AND THE PROBLEM CONTINUES. IM AFRAID THAT IM GOING TO HAVE A WRECK.
SEATSApril 3, 2021
PASSENGER HEADREST DEPLOYED WITHOUT PROVOCATION WHILE SITTING IN A DRIVEWAY.CLIPS BROKEN SO CANNOT RESET.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEApril 2, 2021
MY ANTI-LOCK BRAKE SYSTEM FAULT INDICATOR, STABILITY CONTROL INDICATOR AND 4 WHEEL DRIVE (WITH EXCLAMATION POINT) INDICATOR ARE ON WHEN ENGINE STARTS. WITHIN 15 SECONDS OF ME DRIVING, ALL INDICATOR LIGHTS BRIEFLY TURN OFF. THAT IS FOLLOWED BY A ~5 SECONDS OF MY CAR STALLING WITH THE STABILITY CONTROL INDICATOR BLINKING. SHORTLY AFTER, ALL LIGHTS TURN BACK ON. THIS IS AN ONGOING ISSUE THAT I HAVE TESTED MULTIPLE TIMES OVER THE COURSE OF A WEEK. I AM WORRIED TO TAKE MY CAR OUTSIDE OF MY NEIGHBORHOOD AND BELIEVE IT IS AN ISSUE CAUSED BY THE VEHICLE AS OPPOSED TO SELF-INFLICTED. NOTE: I HAVE REPLACED THE BATTERY AND THE ISSUE REMAINS. THE VEHICLE HAS JUST UNDER 75,000 MILES.
POWER TRAIN,ENGINEMarch 26, 2021
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE BEGIN TO SHUDDER BACK AND FORTH. THE CONTACT WAS ABLE TO PULL OVER AND STOP THE VEHICLE AND BEGAN TO SMELL BURNING WIRES INSIDE OF THE VEHICLE. THE CONTACT STATED THEY STARTED SEEING SMOKE COMING THRU THE VENT INSIDE OF THE VEHICLE. THE CONTACT EXIT OUT OF THE VEHICLE AND NOTICE FIRE COMING FROM UNDERNEATH THE FRONT HOOD. THE CONTACT STATED A PERSON CAME WITH A FIRE EXTINGUISHER TO TRY TO PUT OUT THE FIRE BUT WAS NOT SUCCESSFUL. THE FIRE DEPARTMENT DID ARRIVE TO THE SCENE AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. NO ONE WAS INJURED. THERE WAS NO WARNING LIGHT ILLUMINATED FROM THE VEHICLE. THE VEHICLE WAS NOT TOWED BUT LEFT AT THE SCENE. THE VEHICLE WAS NOT INSPECTED, DIAGNOSED OR REPAIRED. THE CONTACT DID CALL LOCAL DEALER ENNIS FORD, INC. (900 I-45, ENNIS, TX 75119 PHONE: (877) 890-8768) WHO INFORM THE CONTACT TO REACH OUT TO THEIR INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
VEHICLE SPEED CONTROLMarch 17, 2021
MULTIPLE ISSUES WITH THROTTLE BODY RESULTING IN A LOSS OF POWER AND CONTROL OF VEHICLE. BACK IN 2017, I HAD AN ISSUE WITH THE CAR JERKING, CUTTING OUT, AND LOSING POWER. TOOK CAR TO A JEEP DEALERSHIP AND THROTTLE BODY HAD TO BE REPLACED. AGAIN DURING THE SUMMER OF 2020, VEHICLE STARTED LOSING ABILITY TO CONSISTENTLY ACCELERATE. CAR BEGAN JERKING, CUTTING OUT, AND LOSING POWER ON THE ROADS AND HIGHWAY. THE VEHICLE THROTTLE LIGHT, STABILITY TRACTION CONTROL, AND ENGINE LIGHT ILLUMINATED. DEALERSHIP CONFIRMED THROTTLE NEEDS TO BE REPLACED AGAIN. REPORTED TO JEEP CORPORATE OFFICE WITH NO RESOLUTION. SEVERE SAFETY ISSUE. JEEP DOESN'T CARE AND IS CLAIMING NO RESPONSIBILITY UNTIL A RECALL HAS TO BE ISSUED.
POWER TRAIN,ENGINEMarch 15, 2021
REPEATEDLY RECEIVING ERROR CODE U0401
ENGINEMarch 12, 2021
ON MARCH 4, WHILE VEHICLE WAS IN WARM-UP PHASE AT HOME, IN IDLE, A SHARP SNAP WAS HEARD (LATER DISCOVERED WAS THE ELECTRONIC THROTTLE BODY), THEN VEHICLE SET TWO CODES (P0171, P2173), AND IMMEDIATELY WENT INTO LIMP MODE (TRACTION CONTROL OFF, THROTTLE BODY REDUCED POWER, ABS FOR SLOWING VEHICLE IF BEING DRIVEN ABOVE SLOWER SPEEDS FOR LIMP MODE). WE WERE ON A SCHEDULE, SO VEHICLE WAS SHUT OFF IMMEDIATELY AND WE USED OUR OTHER VEHICLE FOR TRANSPORT. BOTH CODES WERE RESEARCHED TO DETERMINE BEST REPAIR METHODS. SINCE THE P0171 WAS A REPEAT CODE, AND THE P2173 WAS AN UNFAMILIAR SAE CODE NOT NORMALLY USED ON MY PREVIOUS VEHICLES, A COMPLETE DISASSEMBLY OF THE INTAKE WAS WARRANTED. I AM MECHANICALLY COMPETENT DUE TO TRAINING AND EXPERIENCE AND KNOW MY OWN LIMITS OF COMPETENCY AND TOOLS FOR REPAIR. HERE ARE THE BASICS FOR REFERENCE OF WHAT WAS FOUND. 1. THE PCV VALVE (MULTIAIRE) HAD FAILED AT THE INTERNAL PINTLE, AND WAS ALLOWING CRANKCASE AIR/OIL TO ENTER THE INTAKE AT TOO HIGH A VOLUME. IT WAS REPLACED. THE MAP SENSOR SET THE P2173 CODE, THEN FAILED DUE TO OIL INTRUSION AND WAS REPLACED. THE RAPID SNAPPING OF THE THROTTLE BODY UNDER PRESSURE UNCALIBRATED THE INTERNAL THROTTLE POSITION SENSORS, AND COULD NOT MAINTAIN PROPER POSITION WAS REPLACED. THE INTAKE MANIFOLD (NEWER DESIGN FOR THE 2.0L I4 WITHOUT THE FLAPPER CONTROLS JUST GUIDE VEINS FOR THE INTAKE AIR) MAIN GASKET HAD SHRUNK IN THE PLASTIC INTAKE SEAT CHANNEL AND WAS ALLOWING OUTSIDE AIR (P0171) TO SEEP PAST THE GASKET ON THE LOWER LIP OF THE GASKET, AND WAS ALSO NOT SEALING BETWEEN THE CYLINDERS (GASES WERE TRANSFERRING BETWEEN THE CYLINDERS). THE THROTTLE BODY GASKET WAS PRISTINE. DURING REPAIR, PRESSURE TESTED INTAKE FOR LEAKS, AND TUBES AND LINES FOR CRACKS. READING SAE CODE P2173 WAS DETERMINED THAT CODE AND SUBSEQUENT LIMP MODE WAS DESIGNED TO PREVENT DAMAGE TO THE PLASTIC INTAKE MANIFOLD. IT WORKED.*DT CONSUMER STATED THE REASON FOR GASKET NOT SEALING, BLOW BY-GASES FROM ONE CYLINDER TO ANOTHER. CYLINDER HEAD WAS CHECK AND PLASTIC INTAKE FOR WARPING, THEY WERE FINE. Vehicle was just inspected and passed PA State Emissions and is performing properly since the repairs. The PCV valve is still suspected as the culprit to the failures, and they have been difficult to procure in the secondary market, except OEM. Consumer still replacing the valve at 20K miles just to be sure it does not fail in service.*JB
SEATSFebruary 16, 2021
IN THE SUMMER OF 2019 I STARTED A SUMMER JOB TO EARN A LITTLE CASH FOR COLLEGE. AROUND 3-4 WEEKS WHEN I GOT THE CAR. I WENT TO WORK AND ARRIVED FOR 4:30 AM, BECAUSE I WORK WITH MY MOM AND THAT IS WHEN SHE STARTS WORK. FOR ME I START WORK AT 5:00 AM SO I SIT IN THE CAR FOR 30 MINS JUST LISTENING TO MUSIC. AROUND THAT TIME I SUDDENLY HEAR A POP NOISE AND MY HEAD WAS PUSHED FORWARD WITH A DECENT AMOUNT OF FORCE THAT I STARTED HAVING A HEADACHE. I LOOKED AROUND TO SEE IF A CAR HAD HIT ME, BUT I SAW NO CAR IN MOTION AROUND ME AT ALL. THAT'S WHEN I SAW THAT MY HEADREST WAS POPPED OUT AND WAS CONFUSED AS TO WHY. I STILL CONTINUED TO GO TO WORK WITH A HEADACHE AFTERWARDS.*DT CONSUMER STATED HEADSET WAS REPLACED.*JB
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEMFebruary 5, 2021
WHILE DRIVING ON A BUSY STREET, THE ENGINE LOST POWER AND THROTTLE CONTROL, TRACTION CONTROL, AND CHECK ENGINE LIGHTS CAME ON, MY VEHICLE THEN LOSES ABILITY TO ACCELERATE. A COUPLE OF WEEKS PASS BY WITH MY CAR BEING FINE AND THEN IT HAPPENS AGAIN EXCEPT THIS TIME MY CAR WONT START BACK AT ALL. TOOK IT TO A MECHANIC WHERE I PAID FOR TOWING. VEHICLE WAS LIMP AND WANTED TO STALL. NOW HAVE TO PAY FOR NEW SPARK PLUGS AND THROTTLE BODY REPLACEMENT. MECHANIC SAID THIS IS A COMMON SAFETY HAZARD ISSUE WITH JEEPS AND THIS THROTTLE BODY NEEDS TO BE ON RECALL ALREADY.
UNKNOWN OR OTHER,ENGINEDecember 9, 2020
I HAVE A 2014 KEEP COMPASS WITH A 2.0L ENGINE AND FOR SOME TIME NOW IT HAS BEEN STALLING OUT REALLY BAD AND ALSO HAS PROBLEMS WITH WANTING TO START BUT TODAY ON DECEMBER THE 9TH AT ABOUT 5:30PM OR SO I WAS DRIVING DOWN THE INTERSTATE AT A HIGH SPEED OF ABOUT 80MPH WHEN I HAD NOTICED MY CAR WAS TRYING TO GET KINDA HOT SO I TURNED MY HEATER ON TO SEE IF THAT WOULD DROP THE TEMPERATURE GAUGE DOWN ANY WHICH MIND YOU IT DID NOT BUT INSTEAD I LOST ALL ENGINE POWER AND ALSO ACCELERATION AS WELL AND WHEN I WOULD GIVE GAS IT WOULD NOT DO ANYTHING BUT RISE MY RPMS TO EXTREMELY HIGH LEVEL SO THE ONLY THING I KNEW TO DO WAS GET IT OFF OF THE ROAD AS QUICKLY AS POSSIBLE. WHAT'S CONCERNING ME THOUGH IS THAT THEIR IS A RECALL ON MY CAR BUT WITH A 2.4L ENGINE NOT THE 2.0L BUT WHEN I WAS READING THE RECALL FOR SAID ENGINE TYPE THE EXACT SAME SYMPTOMS APPLIED TO WHAT MY CAR DID TODAY SO I'M WONDERING IF THAT RECALL SHOULD BE APPLIED TO THE 2.0L ENGINES AS WELL.
SUSPENSION,ENGINENovember 9, 2020
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THERE WAS AN ABNORMAL CLICKING SOUND DETECTED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT STATED THAT THE RADIATOR, CROSS MEMBER, FRONT END, AIR CONDITIONING CONDUCTOR, BLEND DOOR ACTUATOR AND BOLTS WERE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED KIRKWOOD AUTOWORX (7321 ROSEVILLE RD #9, SACRAMENTO, CA 95842) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. THE VIN WAS NOT AVAILABLE.
UNKNOWN OR OTHERNovember 2, 2020
I WAS DRIVING 35MH WHEN PASSENGER SIDE HEADREST DEPLOYED FORWARD FOR NO REASON. NOW I AM VERY WORRIED THE DRIVER'S SIDE COULD DEPLOY FORWARD WHILE DRIVING AND RESULTING IN AN ACCIDENT.
VEHICLE SPEED CONTROL,ENGINENovember 2, 2020
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT SHIFTED INTO NEUTRAL AND BACK TO DRIVE AND DROVE TO HER DESTINATION. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO HUNTINGTON BEACH CHRYSLER DODGE JEEP RAM LOCATED AT 16701 BEACH BLVD, HUNTINGTON BEACH, CA 92647, (714) 841-3999, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY, SPARK PLUGS AND ACCELERATOR PEDAL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,629.
VEHICLE SPEED CONTROLNovember 2, 2020
THROTTLE CONTROL SYSTEM, HAD A PREVIOUS RECALL
POWER TRAINOctober 14, 2020
HAD GOT VEHICLE FROM A USED CAR DEALERSHIP TRANSMISSION FAILED 1 MONTH AFTER THEY REPLACED TRANSMISSION AT NO COST NOW AFTER 14000 MILES TRANSMISSION MAKING NOISES AGAIN A MANUAL TRANSMISSION SHOULD LAST MORE THAN 14000 MILES
AIR BAGS,SEATSOctober 4, 2020
PASSENGER SIDE HEADREST DEPLOYED WHILE DRIVING.
FUEL/PROPULSION SYSTEMSeptember 30, 2020
MY 2014 COMPASS HAS CONTINUOUS ISSUES WITH THE THROTTLE/THROTTLE BODY AND OR CATALYTIC CONVERTER. 3/2019 HAD A USED CC PUT ON WITH LOCAL MECHANIC (OUT OF POCKET $)- 5/2019 NEW THROTTLE BODY COVERED BY EXTENDED WARRANTY/ 9/2019 INTAKE MANIFOLD GASKETS REPLACED (OUT OF POCKET $) 12/2019 CC REPLACED PER RECALL PLUS IGNITION COILS REPLACED (OUT OF POCKET $). IT APPEARS AS THOUGHT THIS VEHICLE HAS CONTINUOUS ISSUES RELATED TO THE FUEL INJECTION SYSTEM.. THROTTLE.. ETC. THE VEHICLE CONTINUES TO EXPERIENCE LOSS OF POWER.. SLUGGISH THROTTLE AND RANDOM TIMES, SMELL OF FUEL OR EXHAUST AND JERKING MOTIONS WHEN PRESSING THE GAS. THESE ISSUES ARE THE SAME ISSUES I HAVE EXPERIENCED WITH THE VEHICLE OVER THE YEARS WHILE ADDRESSING THE ABOVE REFERENCED ISSUES. WHILE THERE IS NO CHECK ENGINE LIGHT ON.. THE ISSUES HAPPEN MORE AND MORE FREQUENTLY. I HAVE PRESENTED MY VEHICLE AT A GENERAL MECHANIC AND A TRANSMISSION SHOP (BOTH OUT OF POCKET EXPENSES) AND WITHOUT A FAILURE CODE.. OR AN APPARENT ISSUE AT THE TIME OF ARRIVAL.. RECREATING THE ISSUE IS DIFFICULT. I AM REALLY STRUGGLING WITH THIS ISSUE.. AS I AM A SINGLE MOTHER TRYING TO REBUILD MY LIFE AFTER EXPERIENCING JOB LOSS DUE TO COVID19. I AM EMPLOYED AND RELY HEAVILY UPON MY TRANSPORTATION.. CAN I HAVE SOME INSIGHT AS TO WHAT QUALIFIES A VEHICLE FOR CERTAIN RECALLS? I SEE THAT MY VIN IS NOT INCLUDED WITH ANY CURRENT RECALLS.. BUT THE ENGINE AND OR FUEL SYSTEM IS DOING THE SAME THING AS PRIOR TO REPAIRING THE CC AND OTHER COMPONENTS THAT WERE OUT OF POCKET EXPENSES. THE VEHICLE ITSELF WILL EXPERIENCE THE "DRAGGING" ENGINE WHILE AFTER STOPPING AND THEN STARTING AGAIN.. IN RUSH HOUR TRAFFIC AND CROSSING INTERSECTIONS. I AM VERY AFRAID THE ENGINE WILL STALL OUT CAUSING AN ACCIDENT AS IT HAS NEARLY HAPPENED MULTIPLE TIMES. PLEASE LET ME KNOW WHAT CAN BE DONE ABOUT THIS.. AS I AM IN DESPERATE NEED OF SOME HELP RIGHT NOW.
AIR BAGSSeptember 16, 2020
FIANCE WAS DRIVING AND BECAME UNCONSCIOUS AND HIT TREE/BUSHES HEAD ON AND AIRBAGS DID NOT DEPLOY. DATE OF ACCIDENT 8/27/2020 EST TIME 5PM-5:30PM*DT*JB
SEATSAugust 10, 2020
THE ACTIVE HEADREST ON THE DRIVER'S SEAT DEPLOYED WHILE THE CAR WAS PARKED AND OFF - THE PLASTIC CLIPS INTENDED TO HOLD IT IN PLACE IN RESTING POSITION SNAPPED AND THE HEADREST IS UNABLE TO BE RESET. NO ONE WAS IN THE CAR AT THE TIME.
AIR BAGS,SEATSAugust 8, 2020
PASSENGER SIDE ACTIVE HEADREST DEPLOYED WHILE SITTING IN THE DRIVEWAY WITH NOBODY IN THE VEHICLE. UNABLE TO RESET AS THE CLIPS ARE BROKEN, AS CAN BE SEEN IN THE ATTACHED PHOTOS.
POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)August 4, 2020
I WAS DRIVING MY CAR AND IT WAS NOT GETTING ANY SPEED WITH THE PEDAL FLOORED. THE CAR STARTED MAKING LOUD NOISES FROM ENGINE AND THE ETC LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON WHICH IS THE MIL LIGHT, ALSO THE ESC LIGHT,I WAS DRIVING AND ALMOST GOT HIT BECAUSE OF IT DRIVING FINE SPEED LIMIT AND THEN DOWN TO LESS THAN 5 MPH ON A VERY BUSY STREET AND INTERSECTION. THERE IS A MAJOR ISSUE AS I HAD IT IN THE SHOP A MONTH AGO FOR ANOTHER MALFUNCTION. I WAS DRIVING 55 MPH AND SUDDENLY IT JUST LOST ALL COMPRESSION TO LESS THAN 5 MPH. I WAS ABLE TO FINALLY PULL OVER TO AN AREA THAT HAD NO SHOULDER SO I WAS HALF IN THE ROAD AND TURNED THE CAR OFF. READ THE MANUAL AND SAID TO CYCLE THE ENGINE SEVERAL TIMES TO SEE IF BETTER. IR WASN'T BETTER,AND NOW TRYING TO GO INTO REVERSE, PEDAL TO THE GROUND IT CREEPS 1 TO 2 MPH.
ELECTRONIC STABILITY CONTROL (ESC)July 29, 2020
WHILE DRIVING THE ETC LIGHT CAME ON AND CAR LOST SPEED TO 20 MPH. ALSO THE ENGINE LIGHT CAME ON. I PULLED OVER GOT OUT MY MANUAL AND IT SAID TO PUT IN PARK AND TURN OFF CAR. CYCLE? IT AND TRY TO START AGAIN. IT WORKED FOR THE NEXT 5 MILES AND DID IT AGAIN. AIR CONDITIONER STOPPED PUTTING OUT COOL AIR. I DROVE HOME AT 20 MPH
ELECTRICAL SYSTEMJuly 21, 2020
I'VE BEEN HAVING ISSUES FOR A COUPLE OF WEEKS NOW AND I THOUGHT IT WAS MY TRANSMISSION SLIPPING. NOW I'M HAVING MY ELECTRONIC THROTTLE CONTROL SYSTEM WARNING LIGHT SHOWING AND MY CAR JUMPS AND DOESN'T WANT TO ACCELERATE WHEN I'M AT STOP LIGHTS OR STOP SIGNS. IT ALSO JUMPS WHILE I DRIVE ON THE FREEWAY. IT HAS GOTTEN DRASTICALLY WORSE OVER TIME AND I WOULD LIKE THIS ISSUE LOOKED INTO.
UNKNOWN OR OTHER,ENGINEJuly 3, 2020
AS I WAS DRIVING YESTERDAY MY VEHICLE JUST RANDOMLY STALLED OUT ON ME AND AFTER SEARCHING I FIND THAT THIS WAS AN ISSUE THAT LEAD TO A RECALL. MY VEHICLE AT TIMES WILL SHUTTER/HESITATE OR WHATEVER YOU WANT TO CALL IT WHICH IS ALSO DESCRIBED IN THE RECALL. I DON'T BELIEVE THIS ISSUE WAS PROPERLY RESOLVED WHEN THE PREVIOUS OWNER SUPPOSEDLY HAD IT FIXED
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)June 25, 2020
WHILE DRIVING THE ESC MALFUNCTION LIGHT CAME ON AND LOSS OF POWER. HAPPENED AGAIN AND ENGINE COMPLETELY STALLED AND WOULD NOT TURN OVER FOR ANOTHER FIVE MINUTES. *TR
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINEJune 17, 2020
WHILE DRIVING MY JEEP CONTINUES TO STALL AND STUTTER AND GIVES OFF MULTIPLE ERROR CODES. I GET MY 4 WHEEL TURNED ON, ABS, FUEL PUMP, AND AN ELECTRICAL CODE THAT IS A LIGHTING BOLT IN A SET OF PARENTHESIS. THIS IS HAPPENING EACH TIME I AM DRIVING AND THE CAR SLOWS TO ABOUT 10 MPH THEN BEGINS TO STOP DRIVING. *TR
AIR BAGS,UNKNOWN OR OTHERJune 10, 2020
BOTH ACTIVE HEAD RESTRAINTS DEPLOYED WITHOUT IMPACT. APPEARS TO BE UNDER INVESTIGATION ON OTHER CHRYSLER VEHICLES. THIS IS ONE OF OUR PUBLIC SCHOOL OWNED VEHICLES. I AM THE FLEET SPECIALIST FOR LOUDOUN COUNTY PUBLIC SCHOOLS. *TR
VEHICLE SPEED CONTROLMay 29, 2020
THE CONNECTION FROM THE GAS TO THE THROTTLE APPEARS TO BE FAILING. THE CAR WILL STAY ON WHILE DRIVING BUT WILL NO LONGER ACCELERATE OR WILL RANDOMLY ACCELERATE. AFTER IT HAPPENS, THE THROTTLE LIGHT AND CHECK ENGINE LIGHT WILL COME ON. *TR
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINEMay 25, 2020
I HAVE REPEATEDLY GOT MY CAR SENT TO A REPAIR SHOP FOR SCREECHING TRANSMISSION & BRAKES. EVERY TIME NO ONE CAN FIND AN ISSUE AND THE NEXT DAY THE NOISES WILL COME BACK AGAIN. RECENTLY ONCE AGAIN MY CHECK ENGINE LIGHT TURNED ON. I HAVE CONSTANTLY STATED THERE IS OBVIOUSLY SOMETHING WRONG WITH THE ENGINE OR TRANSMISSION SINCE THE FIRST MONTH OF BUYING THIS CAR, BUT NO ONE CAN FIND ANYTHING SO EVERYTHING IS GOOD WITH THE CAR APPARENTLY. ITS NOT SAFE DO SOMETHING & I'VE FILLED A COMPLAINT BEFORE AND GOTTEN NO RESPONSE. RECENT INCIDENT: THE CAR IS CURRENTLY WAS STATIONARY WHEN I TRIED TURNING ON MY CAR AND THE CHECK ENGINE LIGHT CAME ON. THE PAST INCIDENTS: I WAS IN MOTION ON A 40MPH ROAD AND THE CAR COMPLETELY SHUTS OFF. THE REPAIR SHOP TOOK A CRANK PIECE OUT BUT THAT'S NOT MAIN PROBLEM SINCE 2 WEEKS LATER MY CAR DOESN'T WANT TO TURN ON.*DT*JB*DT CONSUMER STATED SHE FOUND THE PROBLEM WITH THE SENSOR.*JB
STRUCTUREMay 4, 2020
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE SOUND DISAPPEARED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
WHEELSApril 12, 2020
I BOUGHT THIS 2014 COMPASS IN DECEMBER 2019 THE TREAD ON THE VEHICLE'S GOODYEAR EAGLE LS 2 TIRES ( 205/70R/16 LOOKED GOOD BUT FROM THE MOMENT I BOUGHT IT I WAS CONSTANTLY PUTTING AIR IN BOTH TIRES ON THE DRIVERS SIDE. I BOUGHT THE COMPASS AS IS FROM THE DEALERSHIP SO OF COURSE THEY WOULD CHECK THEM AND REPAIR ANY LEAKS OR WHATNOT BUT FOR A RIDICULOUS PRICE WHICH I CANNOT AFFORD. I DO HAVE A WARRANTY THAT I BOUGHT BUT COVERS VERY LITTLE, EVEN HAVE TO PAY FOR THE GALLON OF GAS IF I RUN OUT BECAUSE IT ONLY COVERS THE CALL OUT TO BRING ME A GALLON. ANY WHO, I CANNOT AFFORD NEW TIRES OR THE AMOUNT TO HAVE A PLACE TO LOOK AT THEM, SO I WAS VERY ANAL ABOUT CHECKING MY TIRES LIKE A CRACKHEAD LOOKING FOR CHANGE ON THE GROUND. I WOKE UP ONE MORNING TO SEE THAT MY FRONT DRIVER SIDE TIRE WAS COMPLETELY FLAT SO I AIRED IT UP AT THE HOUSE AND PROCEEDED TO CHECK FOR LEAKS WITH THE OL SOAPY H2O AND FOUND A SMALL LEAK ON THE INSIDE WALL OF THE TIRE, I CHECKED TO SEE ABOUT REPLACING IT AND AFTER I FINISHED HYPERVENTILATING AT THE PRICE, WHICH BTW WAS MORE THAN MY CAR NOTE, I PUT FIX A FLAT IN IT TO TEMPORARILY FIX THE ISSUE SO THAT I COULD SAVE UP TO REPLACE 1 SINGLE TIRE INSTEAD OF SELLING MY KIDNEY ON THE DARK WEB. WELP AS SOON AS I GOT THAT DONE THE BACK TIRE DECIDED TO BE A JERK AND KEEP DEFLATING EVERYDAY. GOT THE SOAPY H2O AND FOUND NOTHING JUST LIKES TO GO FLAT. I STARTED LOOKING AT THE TIRES SO THAT I COULD SEE HOW LONG IT WOULD TAKE ME TO SELL A KIDNEY IN ORDER TO REPLACE 2 TIRES NOW AND I NOTICED THAT ALL 4 TIRES HAVE MULTIPLE BUBBLES ON THE OUTSIDE SIDE WALLS. TOOK EACH TIRE OFF CHECKING FOR SEPARATION OF BELTS AND YEP IT'S NOT ROCKET APPLIANCE, ALL 4 TIRES ARE BUBBLING. YET I'M SURE JUST BY SEEING THE MANUFACTURER'S REPLIES( THERE AREN'T ANY) AND THE FACT THAT I ALWAYS GET THE POOP END OF THE STICK THAT I WILL BE SELLING MY KIDS KIDNEY'S TOO JUST TO BUY 4 NEW TIRES.
POWER TRAINMarch 4, 2020
I HAVE A 2014 JEEP COMPASS SPORT 2.0. I PURCHASES IT IN 2016 USED. I WAS DRIVING ON THE INTERSTATE AMONG HEAVY TRAFFIC AND MY VEHICLE JUST STOP IMMEDIATELY. THIS WAS A MAJOR SAFETY HAZARD. NOW, THE SHOP IS SAYING I NEED A CVT TRANSMISSION BECAUSE MY TRANSMISSION IS GOING OUT. A TRANSMISSION SHOULD LAST MORE THAT 6 YEARS AND I SHOULD NOT HAVE TO WORRY ABOUT MY SAFETY ON THE INTERSTATE. PLEASE HELP!!! MY VEHICLE WAS IN MOTION ON THE INTERSTATE. I COULD HAVE GOTTEN HIT OR HAD AN ACCIDENT FROM IT STOPPING LIKE IT DID.
UNKNOWN OR OTHER,ENGINEMarch 3, 2020
MY CAR WAS DRIVING FINE. I WAS GOING DOWN A 45MPH ROAD AND THEN THE TRANSMISSION METER NEEDLE RISES AND THEN DROPS TO 0. MY CAR ENGINE SHUTS OFF COMPLETELY. I TRY TO TURN IT ON BUT IT MAKES A SOUND WITH NO START. EVENTUALLY AFTER ABOUT 5MIN IT STARTS UP AGAIN & I HIT THE GAS PEDDLE TO ONLY GET SHUT DOWN AGAIN AND THE CHECK ENGINE LIGHT FINALLY COMES ON. THIS ISNT THE FIRST TIME & I RECENTLY GOT IT CHECK BY THE DEALERSHIP. THEY SAID IT WAS FINE BUT I KNOW ITS NOT MY GUT IS SAYING THE PROBLEM IS ASSOCIATED WITH THE RECALL JEEP HAD DOWN ON THIS CAR BACK IN 2014. THERE ARE ARTICLES ALL ABOUT IT AND I TRIED EXPLAINING TO THEM BUT I GUESS CAUSE ITS A LOT OF WORK AND MONEY NO ONE WANTS TO OPEN THE ENGINE.
POWER TRAIN,ENGINEFebruary 25, 2020
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT 10 MPH, THE CHECK ENGINE AND THROTTLE CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE SHUDDERED AND STALLED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE WHERE IT WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ENGINE CONTROL MODULE (ECM) AND POWER TRAIN CONTROL MODULE (PCM) WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN
SEATSFebruary 7, 2020
HEADREST POPPED LOOSE WITHOUT IMPACT
FUEL/PROPULSION SYSTEMFebruary 6, 2020
AFTER FUELING UP THE JEEP AND DRIVING AWAY, THE CAR STARTS JERKING AND ACTS LIKE IT WANTS TO STALL. THIS HAS HAPPENED AFTER TRYING DIFFERENT GAS STATIONS SO I DOUBT IT IS THE FUEL ITSELF. BOTH TIMES THIS HAS HAPPENED IT DIDN'T DO THE JERKING/STALLING AFTER TURNING THE CAR OFF AND LETTING IT SIT FOR A FEW HOURS.
FUEL/PROPULSION SYSTEMJanuary 3, 2020
IT TAKES 20 MINUTES TO PUT A FEW GALLONS OF GAS IN. THE GAS PUMP KEEPS SHUTTING OFF. I TOOK IT TO BE REPAIRED, AND THE ENTIRE GAS TANK NEEDS TO BE REPLACED. IT CANNOT BE SERVICED. MILEAGE APPROX. 40,000. DEALER SAYS THERE HAVE BEEN 2 UPDATES/REDESIGNS OF THE GAS TANK DUE TO THIS PROBLEM, BUT CHRYSLER WILL NOT PROVIDE REPAIR ASSIST BECAUSE IT IS OUT OF WARRANTY.
POWER TRAINJanuary 2, 2020
I WAS DRIVING GOING ABOUT 45 WHEN MY JEEP OUT OF NOWHERE STOPPED AND WOULDN'T GO FAST THEN 20MPH. SO THEN I GOT A CODE READER AND IT SAID IT WAS THE POWERTRAIN. WHICH MAKES THEN ENGINE NOT WANT TO GO.
VEHICLE SPEED CONTROLDecember 25, 2019
THIS CAR I BOUGHT ON 9-/14/2019 HAD AN OPEN RECALL ON IT FOR A CATALYTIC CONVERTER AND WAS TOLD IT WAS COMPLETED. I NOW FIND OUT IT IS NOT AND THE CAR WILL NOT HO OVER 20MPH. I HAVE AN APPT WITH THE DEALER WHO IS OVER 30 MILES VIA INTERSTATE AND IT HAS TO BE TOWED I DONT HAVE TOW INSURANCE AND IT WILL COST OVER200 TO GET IT THERE WILL I BE REIMBURSED.
STEERING,SERVICE BRAKES,ENGINEDecember 15, 2019
ENGINE OVERHEATING, SLIDING TURNS, BRAKES MAKE NOISE.
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMDecember 3, 2019
I WAS DRIVING ON THE EXPRESSWAY & ALL OF A SUDDEN MY VEHICLE JUST STARTED STALLING. I COULDN'T DRIVE ANY FASTER THAN 30MPH. I COULD'VE BEEN IN AN ACCIDENT WITH MY KIDS IN THE CAR WITH ME. HOW IS THIS NOT INCLUDED IN A RECALL? I'VE SEEN SEVERAL OTHER VEHICLES WITH THE SAME ISSUE. PLUS THERE WAS A RECALL DONE IN 2013 FOR THIS SAME ISSUE WITH THE ENGINE STALL SO WHY ISN'T MY VEHICLE INCLUDED IN THIS RECALL.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINENovember 16, 2019
MY ETC LIGHT CAME ON AS I WAS LSITTING AT A STOP LIGHT .COMPLETE LOSS OF POWER AND COULD NOT ACCELERATE PAST 20 MPH. I TURNED THE CAR OFF, LET IT SIT FOR A MINTUE AND RESTARTED AND EVERYTHING WAS FINE. BUT THEN AFTER A FEW MORE MINUTES OF DRIVING IT HAPPENED AGAIN
FUEL/PROPULSION SYSTEMNovember 15, 2019
THE CHECK ENGINE LIGHT CAME ON 11/15/2019, PRIOR TO THAT WHEN TURNING THE VEHICLE ON THERE WAS A BAD FUEL ODOR COMING FROM THE ENGINE. SUDDENLY TODAY THE ENGINE WAS VERY QUIET TO THE POINT OF NOT KNOWING IT WAS ON. AFTER THE CHECK ENGINE LIGHT CAME ON I TOOK THE VEHICLE TO AUTOZONE FOR A DIAGNOSTIC SCAN. THE CODE THAT CAME UP WAS CATALYTIC CONVERTER. I SEE THERE IS A RECALL ON CHRYSLER CARS AND I WOULD LIKE MY CAR TO BE FIXED DUE TO THIS MANUFACTURER ERROR IN PRODUCING A EFFICIENT VEHICLE FOR SAFETY AND EMISSIONS.
SEATSNovember 13, 2019
THE DRIVER SIDE SEAT PANEL KEEP BREAKING OFF. THIS MAKES THE SEAT VERY UNCOMFORTABLE TO DRIVE. IT HAPPENED WHILE I WAS DRIVING. I HAVE HAD THE PIECE REPLACED ONCE AND IT BROKE NOT TOO LONG AFTER THAT.
ELECTRONIC STABILITY CONTROL (ESC),ENGINENovember 12, 2019
DRIVING ON I70 & I81 GOING 70MPH ENGINE LOSES POWER. WAS ABLE TO GET OFF THE ROAD SHUT DOWN THE VEHICLE. ONCE RESTARTED SEEMED FINE BUT DOES THIS OUT OF THE BLUE AND DEALER CAN'T MIMIC
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)November 9, 2019
WHILE DRIVING ON THE INTERSTATE AT 70 MILES PER HOUR MY JEEP COMPASS LOSS POWER. THE ENGINE LIGHT, ETC LIGHT ESC LIGHT ALL CAME ON AS I WAS DRIVING. THIS IN TURN IMMEDIATELY DROPPED MY SPEED DOWN TO 20 MILES PER HOUR.
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)October 22, 2019
MY TRUCK STALLED OUT WHILE I WAS DRIVING ON I-75. I TRIED TO RESTART IT, AND IT CAME ON BUT THE ELECTRONIC STABILITY CONTROL SIGNAL AND THE ELECTRONIC THROTTLE CONTROL SIGNAL WAS FLASHING. THE TRUCK WOULDN'T GO OVER 20 MPH, AND THE SIGNALS NEVER WENT OFF.
STRUCTUREOctober 12, 2019
DIFFERENT VIN ON LABELS WHICH IS [XXX] AND ON THE BODY UNDER SEAT WHICH IS [XXX].*DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB
ENGINEOctober 4, 2019
WHILE TRAVELING ON INTERSTATE 80 IN THE PASSING LANE MY 2014 JEEP COMPASS LATTITUDE 2.4L SHUT OFF FOR NO REASON. I MANAGED TO GET TO THE SIDE OF THE ROAD AND GOT STOPPED. I TURNED OFF THE KEY AND RESTARTED THE ENGINE. THIS HAPPENED THREE MORE TIMES BEFORE I GOT OFF THE INTERSTATE. THIS HAS HAPPENED ABOUT 8 TIMES SO FAR. THE DEALER SAYS THEY HAVE TO DUPLICATE THE ISSUE, BUT SOMETIMES IT GOES WEEKS WITHOUT HAPPENING.
POWER TRAIN,AIR BAGS,TRACTION CONTROL SYSTEM,ENGINEOctober 3, 2019
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE FAILED TO MOVE AND THE TRACTION CONTROL INDICATOR ILLUMINATED. RIVER FRONT CHRYSLER DODGE JEEP RAM (200 HANSEN BLVD, NORTH AURORA, IL 60542, (630) 907-1700) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 69,000.
SEATSOctober 2, 2019
PASSENGER SIDE HEADREST RESTRAINT DEPLOYED WHILE THE CAR WAS PARKED. IT LOOKS LIKE A PIECE OF PLASTIC BROKE AND IT SPURN APART
SEAT BELTSSeptember 20, 2019
DRIVER SIDE SEAT BELT LATCH IS NOT LATCHING TO THE BUCKLE. WHILE PUTTING SEAT BELT ON IT DISENGAGES FROM THE LATCH SYSTEM COMPLETELY. SEVERAL ATTEMPTS TO RE-SECURE THE BUCKLE INTO THE LATCH CONTINUES TO ALLOW THE SEAT BUCKLE TO BECOME UNLATCHED. EXTREMELY UNSETTLING AS WHILE OPERATING MY VEHICLE KNOWING MY SEAT BELT COMES UNDONE AT ANY TIME. NOTHING IS TOUCHING THE BUCKLE OR LATCH SYSTEM TO CAUSE THE UNBUCKLE AT ANY TIME. HAVE CHECKED BY LOOKING INTO THE LATCH SYSTEM TO ENSURE NO DEBRIS IS INSIDE.
POWER TRAINSeptember 6, 2019
2014 JEEP COMPASS SPORT WITH MANUAL TRANSMISSION. TRANSMISSION WAS REBUILT IN 2017, UNDER WARRANTY BY THE DEALER DUE TO MAKING A LOT OF NOISE WHILE DRIVING THE VEHICLE. AS OF 8/24/19, THE SAME PROBLEM HAS RETURNED. VEHICLE NOW HAS 122,896 MILES ON IT. JEEP CUSTOMER SERVICE STATES THAT EVEN THOUGH VEHICLE TRANSMISSION WAS REBUILT IN 2017, THAT THIS DID NOT EXTEND WARRANTY AND I MAY HAVE TO PAY FOR THIS REPAIR UNLESS JEEP DECIDES TO GIVE GOOD WILL SERVICE. I HAVE DRIVEN ONLY MANUAL TRANSMISSION VEHICLES SINCE I WAS 14 YEARS OLD, NOW 71, AND HAVE NEVER HAD A TRANSMISSION FAIL, CLUTCHES HAVE BEEN REPLACED ON VEHICLES IN THE PAST AT AROUND 150,000 MILES, BUT NEVER A TRANSMISSION. APPARENTLY JEEP HAS A PROBLEM WITH MANUAL TRANSMISSIONS?? DON'T THINK THREE TRANSMISSION IN 122, 896 MILES IS ANYWHERE NORMAL.
ENGINE,FUEL/PROPULSION SYSTEMAugust 28, 2019
THE VEHICLE STALLS WITHOUT WARNING IN ALL TEMPERATURES. MOST OFTEN WHEN ACCELERATING AFTER BRAKING. VEHICLE ALSO LOOSES POWER AND RUNS ROUGH WITHOUT WARNING. AT NO TIME HAVE ANY FAULT CODES TRIPPED.
SEATSAugust 19, 2019
WHILE SITTING IN MY DRIVEWAY, THE ACTIVE HEAD RESTRAINT LAUNCHED WITHOUT PROVOCATION. CAR WAS NOT ON WHEN THE AHS BLEW, HITTING ME IN THE HEAD. IT WAS LATER DISCOVERED THAT THE PLASTIC CLIP THAT IS SUPPOSED TO HOLD THE HEADREST TOGETHER WAS BROKEN. I RECEIVED A MILD CONCUSSION, AND FEEL GRATEFUL THAT I WAS NOT DRIVING WHEN THIS TOOK PLACE. *DT*JB *DT *DT *DT *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
ENGINEAugust 19, 2019
JEEP ENGINE WILL CONSTANTLY STALL WHILE IN MOTION. IT HAS BEEN HAPPENING ON A CONSISTENT BASIS FOR OVER A YEAR.
UNKNOWN OR OTHERAugust 16, 2019
THE CONNECTION FROM SPARK PLUGS TO COIL PACKS-CONSTANT JERKING OF THE VEHICLE MAKING IT FEEL LIKE FUEL ISN'T URGING THE VEHICLE FORWARD.
ENGINEAugust 8, 2019
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 65 MPH, THE RPMS WOULD GO UP AND DOWN AND THE VEHICLE WOULD JERK, LUNGE FORWARD, AND LOSE POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. CHRYSLER DODGE JEEP RAM OF MARLOW HEIGHTS (5060 AUTH WAY, CAMP SPRINGS, MD 20746, (301) 423-5111) WAS CONTACTED AND A SECOND DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,716.
AIR BAGSAugust 5, 2019
TAKATA RECALL : MY 2014 JEEP COMPASS AIRBASE DASH LIGHT HAS ILLUMINATED, AND WILL RANDOMLY TURN ON AND OFF WHILE DRIVING. I LOOKED INTO THE RECALL AND DID NOT SEE ANY COMPLAINTS FROM MY VEHICLE MODEL. WHEN THE VEHICLE IS ON AND STATIONARY THE INDICATOR WILL ILLUMINATE. WHILE THE VEHICLE IS IN MOTION AT ANY SPEED THE INDICATOR LIGHT WILL RANDOMLY POP UP.
FUEL/PROPULSION SYSTEMAugust 5, 2019
ENGINE, FUEL PROPULSION SYSTEM, VEHICLE SPEED CONTROL 2014 JEEP COMPASS SPUTTERS AND JERKS, DIFFICULTY ACCELERATING. RANDOMLY CAME ON ALONG WITH THE ELECTRONIC THROTTLE LIGHT. UNABLE TO ACCELERATE ABOVE 10 OR 15 MPH..ONLY GAIN SPEED WHEN GOING DOWNHILL. TOWED TO DEALER- THROTTLE BODY WAS REPLACED,I PURCHASED AS USED VEHICLE, LEFT ME STRANDED ON 1ST DAY.
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEMAugust 4, 2019
WHILE DRIVING, THE ENGINE LOSES POWER AND THROTTLE CONTROL, TRACTION CONTROL, AND CHECK ENGINE LIGHTS CAME ON. VEHICLE GOES INTO "LIMP" MODE AND WON'T ACCELERATE ABOVE 10-15 MPH. THIS SEEMS TO BE A RECURRING PROBLEM WITH THIS VEHICLE, BUT THERE ISN'T A RECALL. THIS IS A MAJOR SAFETY HAZARD.
EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEMAugust 2, 2019
I WAS DRIVING, AND MY CAR STARTED TO GET HOT. THE HOT ENGINE LIGHT STARTED TO BEEP. I WAS ON THE HIGHWAY SO I TRIED TO GET TO A SAFE AREA TO PULL OVER. BEFORE I COULD EVEN DO THAT I HEARD AND FELT THE CAR SHAKE AND ALL OF THE SUDDEN THE TEMPERATURE DROPS TO COLD AND THE CHECK ENGINE LIGHT AND THE THROTTLE CONTROL LIGHT TURNED ON. DROVE IT HOME AND IN THE MORNING THE CHECK ENGINE LIGHT IS ON.
ELECTRICAL SYSTEM,ENGINEAugust 1, 2019
THE ENGINE STALLED AND CUT OFF WHILE I WAS SLOWING DOWN WHILE DRIVING ON THE FREEWAY. THE CAR WENT COMPLETELY DEAD, I COULD NOT TURN ON WARNING LIGHTS AND CARS WERE RUNNING FAST BEHIND ME. AFTER 2 MINUTES OF TURNING THE IGNITION TO TRY TO START THE CAR, THE DASH LIGHTS WENT BACK ON AND THE ENGINE STARTED AGAIN. THE CAR ALSO CUT OFF WHEN I WAS SLOWING DOWN IN TRAFFIC BEHIND OTHER CARS.
POWER TRAINJuly 19, 2019
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE "CIRCUIT LOW" WARNING INDICATOR FLASHED PERTAINING TO THE TORQUE CONVERTER. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND FAILED TO CHANGE OVER FROM PARK INTO DRIVE SEVERAL TIMES. IT WAS DIAGNOSED BY AN INDEPENDENT MECHANIC THAT THE TRANSMISSION NEEDED TO BE REBUILT. CLINTON AUTO GROUP (2850 VALLEY WEST DRIVE, STE A, CLINTON, IA 52732, (888) 373-1135) WAS CONTACTED AND WAS UNABLE TO SCHEDULE AN APPOINTMENT UNTIL JULY 30, 2019. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,416.
ENGINEJuly 8, 2019
WHEN IN MOTION, WHEN BRAKING TO ALLOW A VEHICLE IN FRONT TO TURN WHEN ATTEMPTING TO ACCELERATE VEHICLE HESITATES AND LURCHES FRONT TO BACK NUMEROUS TIMES BEFORE RESUMING ACCELERATION. THIS OCCURS AT HIGHWAY AND CITY SPEEDS. VEHICLE HAS BEEN TAKEN TO A MECHANIC MULTIPLE TIMES WITH NO SENSORS OR ISSUES FOUND.
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,ENGINEJuly 5, 2019
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHEN THE TURN SIGNALS WERE ACTIVATED, THE INTERIOR LIGHTING INSIDE THE VEHICLE ILLUMINATED AND TURNED OFF ONCE THE TURN SIGNALS WERE DEACTIVATED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL IN ORDER THE ENGINE TO RETURN TO NORMAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON ONE OCCASION, THE ENGINE COMPLETELY FAILED. THE VEHICLE HAD TO BE TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WHEEL BEARING AND ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS UNKNOWN.
SEAT BELTS,SEATSJuly 1, 2019
ACTIVE HEADREST RESTRAINT SYSTEM DEPLOYED WHILE VEHICLE WAS PARKED IN THE DRIVEWAY. VEHICLE WAS PARKED IN THE DRIVEWAY OVERNIGHT, THE FOLLOWING DAY WE NOTICED THAT THE HEADREST HAD SPRUNG FORWARD. UPON INSPECTING THE HEADREST SYSTEM I NOTICED THAT THE RETAINING PIN WAS STILL ENGAGED IN THE RETAINING MECHANISM AND THAT IT HAD SPRUNG BECAUSE THE PLASTIC THAT HOLDS THE RETAINING PIN HAD BROKEN.
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEMJune 28, 2019
2014 JEEP COMPASS SPORT LOST POWER WHILE DRIVING ON THE HIGHWAY THIS VEHICLE WENT FROM GOING 65-70 MILES PER HOUR TO BARELY BEING ABLE TO GET UP TO SPEED OF 30MPH THAT IS WITH PRESSING ACCELERATOR ALL THE WAY TO THE FLOOR. ONCE EXITING OFF OF THE HIGHWAY THE VEHICLE CONTINUED TO LOSE POWER WHEN PRESSING ACCELERATOR PEDAL ALL THE WAY TO THE FLOOR. THE VEHICLE WILL START, BUT BARLEY HAS ANY POWER TO DRIVE. THIS IS VERY LIFE THREATENING AND DANGEROUS! THIS PROBLEM HAS BEEN NOTED AND SHOULD HAVE BEEN RECALLED WAY BEFORE NOW. I HAVE SEEN REVIEWS ABOUT THIS HAPPENING TO OTHER JEEP COMPASS OWNERS. PLEASE FIX ASAP! BEFORE LIVES ARE TAKEN..
ELECTRICAL SYSTEM,ENGINEJune 25, 2019
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY; HOWEVER, THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE MULTIPLE UNKNOWN PARTS WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 75,000.
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROLJune 11, 2019
ALL STEERING WHEEL ELECTRONICS DON'T WORK INCLUDING THE HORN
ENGINEJune 9, 2019
MY JEEP COMPASS WANT TO STALL WHEN I PRESS THE GAS! IT HAS BEEN DOING IT NOW FOR 2 DAYS AND IT DOES NOT HAPPEN ALL THE TIME BUT DID ALMOST CAUSE ME TO WRECK ON A HIGHWAY YESTERDAY! THIS HAS HAPPENED ON HIGHWAYS AND SIDE ROADS. THE CAR HAS NOT STALLED OUT COMPLETELY BUT IT WANTS TO AND WHEN IN DOES IT CAUSES THE CAR TO JERK AND LOSE SPEED. MY CAR ONLY HAS 33,000 MILES ON IT.
UNKNOWN OR OTHERMay 31, 2019
I PULLED ONTO THE HIGHWAY AND THIS STRANGE LIGHT LIT AND THE CAR SEEMED TO BE RACING BUT NOT GOING ANYWHERE. I PULLED INTO THE SHOULDER OF THE ROAD, PUT THE CAR IN PARK, AND THE LIGHT WENT OFF. I TRIED GOING AGAIN BUT WITHIN 500 FT AND THE LIGHT CAME BACK ON. FRANTIC I PULLED INTO A SHOPPING MALL AND PULLED OUT THE CAR'S MANUAL. I FOUND OUT THAT IT WAS THE ELECTRONIC THROTTLE BODY LIGHT. I MADE THE TRIP HOME AND THE NEXT DAY TOOK THE CAR TO MY MECHANIC. THE MECHANIC SCANNED THE CHECK ENGINE LIGHT AND REPLACED THE FAULTY THROTTLE BODY. MY CAR IS A 2014 JEEP COMPASS LATITUDE WITH 52,363 MILES. I WAS CHARGED $556.54 TO FIX MY NOT YET 5 YEAR OLD CAR!
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMMay 29, 2019
THERE IS A RECALL THAT IS SUPPOSED TO HAPPEN BY JEEP AND IT'S THE CATYLICTIC CONVERTER AND ALSO THE THROTTLE BODY JUST WENT OUT.
POWER TRAIN,ELECTRICAL SYSTEM,SEAT BELTSMay 21, 2019
RIGHT NOW IT DOESN'T RUN BECAUSE THE BRAIN WENT OUT WHILE I WAS DRIVING BACK TO WORK FROM LUNCH. THERE'S NO RESPONSE TO THE VEHICLE AND THE OTHER DAY IT COMPLETELY STOPPED DEAD WHILE I WAS DRIVING 65 ON MY WAY HOME FROM WORK. TO TOP MY MATTERS OFF WITH THIS VEHICLE IT'S HAD THE CRUISE CONTROL RECALLED AND REPLACED AND MANY OTHER PARTS IT'S A TERRIBLE VEHICLE. TO TOP MY STRESS WITH IT MY SEATBELT DOESN'T LOCK WHEN IT'S SUPPOSED TO SO IF I WRECK LOOKS LIKE I'M GOING THROUGH THE WINDSHIELD. I HONESTLY WISH I COULD AFFORD ANOTHER VEHICLE BECAUSE MINE I FEEL IS GOING TO BE THE DEATH OF ME. I HAVE A VIDEO OF WHAT IT WAS DOING BEFORE IT COMPLETELY SHUT DOWN CAN'T UPLOAD ANY PICTURES BECAUSE IT WOULDN'T DO JUSTICE.
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)May 15, 2019
2014 JEEP COMPASS LOST SUDDEN SPEED ON INTERSTATE. COULDN'T ACCELERATE OVER 20MPH. 4X4, 'LIGHTENING BOLT' , TRACTION CONTROL AND ENGINE LIGHTS ALL ON. EXTREMELY DANGEROUS WHEN TRAVELING IN HIGH SPEED TRAFFIC. WAS ALMOST HIT BY A TRANSFER TRUCK.
ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEMMay 11, 2019
TAKATA RECALL COMPLAINT - ENGINE, FUEL PROPULSION SYSTEM, VEHICLE SPEED CONTROL 2014 JEEP COMPASS SPUTTERS AND JERKS, DIFFICULTY ACCELERATING DAILY ON ALL TYPES OF ROADS AND HIGHWAYS SINCE 2016 UNTIL CURRENT AND NOW SINCE 5/6/209 AND 5/10/2019 THE ENGINE LIGHT RANDOMLY CAME ON ALONG WITH THE ELECTRONIC THROTTLE LIGHT. UNABLE TO ACCELERATE ABOVE 45 OR 50 MPH..ONLY GAIN SPEED WHEN GOING DOWNHILL. I WAS SCARED AND HAD THE CAR TOWED HOME I WAS ON THE FREEWAY MY LIFE WAS IN DANGER
VEHICLE SPEED CONTROL,ENGINEMay 6, 2019
VEHICLE HAS ISSUES ACCELERATING SPUTTERS AND JERKS BETWEEN 25 AND 45 MILES PER HOUR. HAD A MECHANIC CHECK THIS ISSUE AND SAYS IT HAS SOMETHING TO DO WITH A DEFECTIVE OR DAMAGED TRANSMISSION. VEHICLE HAS LESS THAN 100,000 MILES AND WAS JUST RECENTLY PURCHASED FROM A DEALER AND HAD A GOOD RATING. VEHICLE HAD THIS PROBLEM SINCE PURCHASE AND HAS BEGUN TO GET WORSE. THIS ISSUE ONLY HAPPENS WHEN SHIFTING FROM 2 ND TO 3 RD.
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEMApril 30, 2019
CAR DOES NOT WANT TO GO OVER 20 CAN PUSH ON THE GAS AND WILL NOT GO FASTER
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEMApril 24, 2019
DRIVING WHEN I LOST POWER, EVEN PUSHING ON THE GAS... THE CAR SLOWED TO UNDER 20MPH. A FEW LIGHTS CAME UP ON DASH (CHECK ENGINE, TRACTION CONTROL, LIGHTNING BOLT) ENGINE STUTTERED AND CARS WERE SWERVING TO GO AROUND ME BECAUSE I HAD NO POWER NO MATTER HOW MUCH I PUSHED ON THE GAS. THIS IS THE SECOND TIME THIS HAPPENED TO ME, I WAS ON THE HIGHWAY.
POWER TRAIN,ENGINEApril 12, 2019
KEEPS JERKING AND LOSING POWER WHILE ACCELERATING ON HIGHWAYS/BUSY ROADS/HILLS.
ENGINEApril 3, 2019
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CATALYTIC CONVERTER WAS REPLACED. SEVERAL DAYS LATER, THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN AND THE VEHICLE BEGAN TO STALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
SEAT BELTSApril 3, 2019
MY PASSENGER SEATBELT CLIP BROKE. ALL ON ITS OWN. NEVER IN AN ACCIDENT. NOTHING SHOULD OF CAUSED IT. I HAVE LOW MILES ON THE CAR AND I HAVE HAD NOTHING BUT PROBLEMS. THIS SEAT BELT CLIP IS GOING TO COST ME MORE THEN $300. I JUST BOUGHT THE CAR A YEAR AGO. NOT FAIR!
AIR BAGS,SEAT BELTSMarch 25, 2019
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TWO UNKNOWN DEALERS WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ENGINEMarch 17, 2019
WHILE DRIVING ON BOTH CITY STREETS AND HIGHWAY THE ENGINE SHUTS OFF WITHOUT ANY WARNING. THIS CAUSES A LOSS OF POWER STEERING AND ABS BRAKING MAKING IT VERY DIFFICULT TO SAFELY GET THE CAR OFF THE ROAD AND AVOID ACCIDENTS. ONCE I'M ABLE TO STOP AND PUT THE CAR IN PARK IT WILL RESTART AND DRIVE NORMAL AGAIN. BEFORE, DURING, AND AFTER THE ENGINE SHUT DOWN THERE ARE NO LIGHTS ON THE DASH OR CODES IN THE COMPUTER THAT IDENTIFY AN ISSUE. THIS HAPPENS AT LEAST THREE TIMES A WEEK IN ALL TEMPETURES AND CONDITIONS.
VEHICLE SPEED CONTROLMarch 13, 2019
ETC LIGHTS COMES IN AND THE CAR THE LOOSES POWER. IT GOES LIMP AND WANTS TO STALL. IT LOSES CONTROL OVER THE THROTTLE.
AIR BAGSMarch 7, 2019
TAKATA RECALL OUR 2014 JEEP COMPASS WAS INVOLVED IN A 5 CAR ACCIDENT 3/4/2019 IN HENDERSON NV. PROCEEDING EAST BOUND ON I-215, A WHITE HYUNDAI WAS STALLED IN THE CENTER LANE IN THE BEGINNING OF RUSH HOUR TRAFFIC. A RED TOYOTA TRAVELING AT APPROXIMATELY 70 MPH STRUCK THE REAR END OF THE HYUNDAI CATAPULTING THE HYUNDAI ACROSS LANES INTO THE PASSENGER DOORS (FRONT AND BACK) OF OUR 2014 JEEP COMPASS DESTROYING THE PASSENGER REAR DOOR WHERE MY 12 YEAR OLD SON WAS SEATED CAUSING INJURY TO HIS SHOULDER NECK AND ARM. AT NO TIME DID THE PASSENGER SIDE AIRBAGS DEPLOY AS THEY SHOULD HAVE, WERE DESIGNED TO DO OR MARKETED AS A SAFETY FEATURE. IN ADDITION THIS CRASH WAS AFTER FULFILLING THE REQUESTED TAKATA AIRBAG RECALL WORK AND RETURNING OUR 2014 JEEP COMPASS TO CHAPMAN CHRYSLER JEEP SERVICE CENTER FOR RECALL WORK SPECIFICALLY ON THE OCCUPANT RESTRAINT CONTROLLER . THE RECALL WORK WAS COMPLETED BETWEEN 12/10-13/2018. OUR 2014 JEEP COMPASS WAS ALSO EAST BOUND ON I-215 TRAVELING APPROXIMATELY 60 MPH AND WAS JUST PASSING IN THE LEFT FURTHERMOST LANE THE STALLED HYUNDAI WHEN THE TOYOTA REAR ENDED THE HYUNDAI CATAPULTING THE HYUNDAI INTO THE PASSENGER SIDE OF OUR JEEP COMPASS.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINEFebruary 25, 2019
I WAS DRIVING ABOUT 45 MPH ON A COUNTRY ROAD, AFTER A CURVE IN THE ROAD, MY JEEP"S TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON AS WELL AS THE ELECTRONIC THROTTLE CONTROL STARTED FLASHING. MY JEEP THEN WENT INTO "LIMP MODE" AND I COULDN'T DRIVE FASTER THAN 40 MPH. I'M SO GLAD THAT I WAS ON A COUNTRY ROAD BECAUSE IF THIS WOULD HAVE HAPPENED ON A HIGHWAY IT WOULD HAVE BEEN VERY DANGEROUS. I WAS FINALLY ABLE TO GET MY JEEP HOME AND IT HAS BEEN FINE SINCE BUT NOW I'M CONSTANTLY WORRIED THAT THIS IS GOING TO HAPPEN AGAIN AT ANYTIME.
FUEL/PROPULSION SYSTEMFebruary 19, 2019
I'VE TRIED REFUELING MY KEEP. AND NUMEROUS TIMES THE FUEL HAS SHOT BACK OUT OF THE FILLER NECK AND SPILLED ON THE FLOOR AND ALL OVER ME. THOUGHT IT WAS ME AND ASKED A MECHANIC AT ANNADALE SERVICE CENTER IN STATEN ISLAND TO HELP AND THE SAME THING HAS HAPPENED TO THEM. SO OFF TO THE DEALERSHIP FOR THIS SERVICE AT ISLAND JEEP CHRYSLER. A DIAGNOSIS WAS AN ISSUE WITH THE FILLER TUBE.
SUSPENSION,POWER TRAIN,VEHICLE SPEED CONTROLFebruary 15, 2019
WHEN GOING OVER 30MPH OR UPHILL MY TRANSMISSION STARTS SPUTTERING. I CANNOT ACCELERATE. FREQUENTLY HAPPENS WHEN ON HIGHWAYS. THERE IS A SUDDEN SHIFT ALMOST LIKE IM SWITCHING GEARS. RPM SHOOTS UP BUT CAR WILL NOT GAIN SPEED. HEADLIGHTS WILL GET VERY DIM, INSIDE LIGHTS WILL FLICKER. WHEN STARTING THE ENGINE ITS LIKE IT ALMOST DOESNT WANT TO START. FRONT WINDOW MOTORS WORK WHEN THEY PLEASE
ENGINEJanuary 31, 2019
VEHICLE WAS IN MOTION ON INTERSTATE WHEN IT LOST POWER, TOOK IT TO MECHANIC AND WAS TOLD IT NEEDED ANOTHER MOTOR CAUSE 2 CYLINDERS WERE GETTING COMPRESSION WHICH MEANS NO POWER... IT WILL ONLY GET UP TO 2500 RPMS AND LOSES POWER, NO START POWER AND NO POWER UP HILLS AT ALL
AIR BAGSJanuary 24, 2019
MY PASSENGER AIRBAG SENSOR KEEPS RANDOMLY POPPING UP. I WAS DRIVING & A LIGHT SIGNALING AIRBAG POPS UP.
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGDecember 23, 2018
MY CAR CAUGHT FIRE AND IS A TOTAL LOSS. IT WAS DETERMINED THAT IT WAS ELECTRICAL AND STARTED FROM THE HEADLIGHT
VEHICLE SPEED CONTROLDecember 23, 2018
UPON DRIVING ON A BUSY HIGHWAY, MY CAR CAME TO A SUDDEN STOP CAUSING TRAFFIC TO SHUTTER AROUND ME AND MY NOW 60MPH CAR JERKED TO A 20MPH SPEED. THIS WAS UNSAFE AND NOW THE CAR WILL NOT MOVE ABOVE 20MPH. THOUSANDS OF PEOPLE ARE MENTIONING THIS ONLINE AND SOMEONE NEEDS TO TAKE NOTE!
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMNovember 28, 2018
I WAS DRIVING DOWN THE ROAD DOING 40 WITH 2 OF MY CHILDREN WHEN I LOST ALL POWER CONTROL OF MY VEHICLE IN 90 DEGREE WEATHER. I ENDED UP ON SOMEONES LAWN AND PULLED UP ON MY EMERGENCY BRAKE TO STOP MY CAR, ONLY WAY. I ENDED UP BEING TOWED HOME. CAR STARTED NEXT DAY. TOOK TO DEALERSHIP THEY SAID IT WAS THROTTLE CONTROL SENSOR WHICH THEY STATED WASN'T COVERED UNDER WARRANTY. JUST THIS WEEK I TOOK TO GET ITS FIRST INSPECTION SINCE PURCHASING AND IT FAILED FOR EMISSIONS. I WAS TOLD BY INSPECTOR THIS MAKE AND MODEL HAD BEEN FAILING FOR FUEL SYSTEM FAILURE AND TO CONTACT DEALERSHIP. I CONTACTED DEALERSHIP WHO STATED THIS IS THE FIRST THEY'RE HEARING OF THIS ISSUE AND I WASN'T ABLE TO SCHEDULE AN APPOINTMENT UNTIL NEXT WEEK AND SAID THAT THERE MAY BE A CHARGE FOR ME TO FIX???? I HAVE ALSO HAD TO REPLACE BOTH REAR HUB BEARINGS. I CALLED THE JEEP MANUFACTURER WHO WAS ABSOLUTELY USELESS AS WELL AND SAID CERTAIN THINGS ARE COVERED UNDER WARRANTY AND THIS MAY BE ONE THAT ISN'T. THIS IS ABSOLUTELY LUDICROUS THAT I HAVE A 4 YEAR OLD CAR THAT FAILED ITS FIRST INSPECTION. I HAVE A CLAIM WITH THEM.
SEATSNovember 15, 2018
THE HEADREST ON THE DRIVER SIDE SEPERATED. (SPLIT AS IF IN AN ACCIDENT) THIS WOULD HAVE BEEN VERY DANGEROUS IF I HAD BEEN DRIVING WHEN THIS HAPPENED. I WAS NOT IN THE CAR WHEN THIS HAPPENED. AFTER INSPECTING THE HEADREST I NOTICED THAT A PIECE OF PLASTIC HAD BROKEN AND RELEASED THE SPRING LOADED HEADREST. THE CAR WAS IN MY DRIVEWAY, I FOUND THE BROKEN HEADREST IN THE MORNING.
ENGINENovember 9, 2018
DRIVING THE CAR AND IT JUST STOPPED ENGINE JUST DIED THEN RESTARTED
VEHICLE SPEED CONTROLOctober 3, 2018
CAR SHUDDERS WHEN SLOWING DOWN AND SEEMS TO WANT SHUT OFF WHEN DRIVING A THIS HAPPENS WHEN THE VEHICLE IS IN MOTION IN THE HIGHWAY AND RUSH HOUR TIME. I TOOK IT TO THE DEALER THEY SAID I NEED AN ELECTRONIC THROTTLE BODY AND GASKET. THE NEXT DAY AFTER THEY ACCESSED MY I RECEIVED A RED LIGHTENING BOLT SIGNAL AND THE CAR STALLED THEN IT STARTED BACK UP WITH A JERKING AND SHUDDERING IN THE STREET. I WAS ABLE TO CRUISE INTO MY JOBS PARKING LOT AT THIS MOMENT THE CAR US STILL THERE I HAVE CONTACTED CHRYSLER AND THEY HAVE OPENED A CASE NUMBER BUT HAVE TO GET BACK TO ME ON THEIR ASSESSMENT. SO I'M OUT OF CAR TO GET TO WORK MY BOSS AFTER WORKING 12 HOURS OFFERED TO TAKE ME HOME NOW I HAVE TO GET AN UBER OR LYFT TO AND FROM WORK
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESSeptember 26, 2018
THE WARNING LIGHTS ON THE DASH BOARD GO ON INTERMITTENDLY FOR THE ABS, TRACTION CONTROL, AND 4WD. WHEN DRIVING THE VEHICLE, THE ENGINE WILL PAUSE A FEW SECONDS, WARNING LIGHTS WILL GO ON, AND VEHICLE WILL PROCEED FORWARD. THE MOST SIGNIFICANT INSTANCE WAS WHEN I WAS TURNING LEFT INTO AN INTERSECTION, THE VEHICLE VIBRATED FOR APPROXIMATELY 30 SECONDS, SPEED REDUCED TO 2MPH, WARNING LIGTS FOR ABS, TRACTION CONTROL, AND 4WD WENT ON, AND VEHICLE PROCEEDED FORWARD. I HAD VEHICLE SERVICED THREE TIMES FOR THIS PROBLEM. WHEN THE VEHICLE IS CONNECTED TO THE COMPUTER TO RUN DIAGNOSTICS, NOTHING IS INDICATED. THE MECHANIC CHANGED THE WHEEL BEARING 4 TIMES WITH THE HOPE THAT WOULD CORRECT THE PROBLEM. IT HAS NOT. WHEN DRIVING ON A HIGHWAY, THE VEHICLE SEEMS TO SHIFT INTO THIS ERROR MODE WITH THE PAUSE, ABS, TRACTION CONTROL, AND 4WD LIGHTS GO ON AND THE VEHICLE PROCEEDS FORWARD. IT DOES NOT HAPPEN WHEN BACKING UP. I FEAR THIS WILL CAUSE AN ACCIDENT BECAUSE OF THE HESITATION OF THE ENGINE WHEN THIS HAPPENS..
POWER TRAINSeptember 21, 2018
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. AN ATTORNEY CALLED ON BEHALF OF THE CONTACT. AFTER THE CONTACT PARKED THE VEHICLE AND EXITED, THE VEHICLE ROLLED AWAY AND STRUCK THE CONTACT. THE CONTACT WAS UNSURE IF THE PARKING BRAKE WAS ENGAGED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MULTIPLE FRACTURES TO THE RIGHT ANKLE, RIBS, AND RIGHT WRIST AS WELL AS ABRASIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF UPDATED 10/11/18*JB
AIR BAGS,SEAT BELTSSeptember 18, 2018
2 YEARS! FOR OVER 12 YEARS MY AIRBAG LIGHT HAS BEEN ON..... FOR 2 YEARS THIS VEHICLE HAS HAD THIS RECALL FOR THE OCCUPANT RESTRAINT CONTROLLER. THE POTENTIAL LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY ... 2 YEARS I I HAVE INQUIRED ABOUT GETTING THIS FIXED, FOR 2 YEARS I AM BEING TOLD THAT THE PARTS ARE NOT AVAILABLE... YET THEY ARE CHURNING OUT NEW JEEPS EVERY SINGLE DAY... WHY CANT THIS BE REPLACED WITH ONE FROM THE NEW JEEPS? THANKFULLY I HAVEN'T HAD AN ACCIDENT, AND NEEDED THIS AIRBAG, BUT WHAT IF I WOULD? WHAT IF I WERE TO HAVE AN ACCIDENT WHERE AN AIRBAG COULD HAVE SAVED MY LIFE? WILL JEEP DO SOMETHING THEN? WHY AREN'T THEY BEING HELD ACCOUNTABLE TO FIX THIS? MILEAGE AND SPEED ENTRIES ARE JUST NUMBER TO FILL THE BLANKS, SINCE I DID NOT HAVE AN ACCIDENT... THE DATE FILLED IN IS THE DATE THE RECALL WAS POSTED.
ELECTRICAL SYSTEM,ENGINESeptember 5, 2018
I SEE AN EXISTING RECALL THAT MATCHES ALL THE ISSUES MY CAR HAS BEEN HAVING AND YET MY CAR IS NOT ON THE RECALL. I WOULD LIKE TO TEST THAT THE RECALL DID NOT INCLUDE ALL THE CARS THAT IT SHOULD HAVE. (NOT THE AIRBAG RECALL) MY CAR HAS STALLED A COUPLE TIMES WHILE DRIVING SLOWLY AND I NOTICE A STRANGE SHIFT ISSUE IN MY CAR. WHEN I BOUGHT MY CAR THEY TOLD ME THAT THE TIMING BELT FELT DIFFERENT THAN THE OTHER CARS I HAD DRIVEN AND THAT IT WAS MORE UP TO DATE. I BELIEVE THAT MY CAR HAD AN ISSUE FROM THE BEGINNING.
WHEELS,UNKNOWN OR OTHERAugust 22, 2018
WHILE DRIVING, ESPECIALLY WHEN I GO TO SPEED UP, MY JEEP SPUTTERS AND ALMOST FEELS LIKE IT'S GOING TO STALL ON ME. I'VE TAKEN IT INTO THE DEALERSHIP THAT I BOUGHT IT FROM ABOUT 3 DIFFERENT TIMES. EVERY TIME THEY HAVE TOLD ME THEY DON'T FEEL IT AND THEY CANT FIND ANYTHING WRONG WITH IT. I DON'T KNOW WHAT ELSE TO DO.
UNKNOWN OR OTHERAugust 15, 2018
MY CAR WHICH IS AUTOMATIC , WHILE DRIVING ALL OF SUDDEN I FEEL IT HAS SHIFTED GEAR. LIKE WHILE DRIVING IN NORMAL (D) MODE II FEEL THE GEAR HAS SHIFTED TO NEUTRAL (N) OR AS IF I AM DRIVING STEEP UPHILL AT THE SPEED OF 60 MILES AND ENGINE SLOWS DOWN THE SPEED AND MAKES VERY LOUD NOISE. I HAVE READ ONLINE OVER 100 PEOPLE HAVE POSTED SAME ISSUES. I TOOK THE ISSUE TO JEEP DEALER IN PARAMUS NJ , THEY CHARGED ME $400 TO CHECK AND TOLD ME GO HOME THERE IS NOTHING WRONG. WOW ! ( FYI, I HAVE PUT THE DATE OF 1/1/18 BUT THIS HAS BEEN HAPPENING FOR OVER A YEAR AND IT HAPPENS OFTEN ) I JUST DON'T HAVE MONEY TO FIGHT AND GET THIS ISSUE SORTED OUT. THERE IS SOMETHING HORRIBLY WRONG HOW JEEP'S ARE MADE, BRING ME BACK TO THE DAYS WHEN AMERICAN'S CAR HAD BAD REPUTATION AND THE SAME ISSUE IS COMING BACK. PROFITS OVER SAFETY MUST BE THE MOTTO OF CHRYSLER CORP. WHAT A SHAME
VEHICLE SPEED CONTROLAugust 15, 2018
CRUISE CONTROL DID NOT DISENGAGE IN A DANGEROUS SITUATION. CRUISE CONTROL WAS ON GOING DOWN I-20 INTERSTATE NEAR SHREVPORT LOUISANA,,, COMING AROUND A CURVE I NOTICED ALL TRAFFIC HAD STOPPED,BOTH LANES DUE TO SOME TYPE CONSTRUCTION AND AS I TRIED TO BRAKE,,,THE CRUISE CONTROL WOULD NOT DISENGAGE WITH MY EMERGENCY BRAKING ,,,I HAD TO GO INTO THE SIDE DITCH AND FINALLY PUT THE TRANSMISSION IN NEUTRAL TO STOP ! EXTREMELY DANGEROUS IN WHICH MYSELF AND WIFE COULD HAVE BEEN EASILY KILLED.! LATER,ON CHECKING THE INTERNET TO SEE IF THIS WAS A CONDITION OTHER JEEP COMPASS OWNERS HAD HAD,,,,I FOUND 'RECALLS' ON OTHER JEEP PRODUCTS ' NOTIFYING OTHER JEEP OWNERS OF JEEP CHEROKEE, JEEP GRAND CHEROKEE, AND JEEP WRANGLERS' SPECIFICALLY WITH PROBLEMS OF JEEP CRUISE CONTROLS NOT DISENGAGING' ,,,,BUT NO RECALLS ON JEEP COMPASS',,,, WHICH I HAD JUST HAD THAT SAME EXTREMELY DANGEROUS SITUATION HAPPEN ! ( I WAS GOING HIGHWAY SPEED AT 70 MPH WHEN I HIT MY BRAKES TRYING TO STOP IN AN EMERGENCY SITUATION AND I COULD NOT OVERCOME THE STUCK CRUISE CONTROL TO STOP AND HAD TO TAKE EVASIVE ACTION LEAVING THE HIGHWAY TO THE DITCH AT 70 MPH AND STILL WOULDN'T STOP TILL I PLACED THE AUTO IN NEUTRAL AND ALLOWED ME TO STOP )
VEHICLE SPEED CONTROLAugust 6, 2018
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE TRAVELING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE DRIVER ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL; HOWEVER, THE CRUISE CONTROL DID NOT DEACTIVATE. THE DRIVER SHIFTED INTO THE NEUTRAL POSITION TO STOP THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
STEERING,ELECTRICAL SYSTEM,ENGINEAugust 5, 2018
WHILE DRIVING MONTHS AGO MY CAR LOST ALL CONTROL OF THROTTLE, ALL CONTROLS SHUT DOWN, AND I BARELY MADE IT TO THE SIDE OF THE ROAD. GOT THE CAR CHECKED, IT APPEARED TO BE THE THROTTLE BODY SENSOR. HAD THE SENSOR COMPLETELY REPLACED, IT HAS BEEN 4 MONTHS SINCE REPLACEMENT, AND THIS MORNING WHILE DRIVING AROUND A CURVE THE CAR LOST ACCELERATION, ALL CONTROLS SHUT OFF, AND MY STEERING WHEEL LOCKED UP, CAUSING ME TO BE STUCK IN THE MIDDLE OF A SHARP CURVE IN THE MIDDLE OF THE ROAD. I TURNED THE IGNITION TO OFF AND RESTARTED THE VEHICLE AND IT STARTED UP AND DROVE FINE. I ALSO HAVE HAD AN ISSUE WHEN ACCELERATING WHERE IT HAS A HARD TIME CHANGING GEARS, AND IT GIVES A SLIGHT JERKING IN THE THROTTLE WHERE IT WON'T CHANGE. THIS MORNING AFTER MY INCIDENT THE CAR HAS STARTED VIBRATING WHILE IN DRIVE AND IDLES AT 1000 RPM. WHEN I PUT THE CAR IN NEUTRAL THE VIBRATION STOPS, BUT IMMEDIATELY STARTS BACK ONCE I REMOVE IT OUT OF NEUTRAL.
ENGINEAugust 3, 2018
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 25 MPH, THE VEHICLE INTERMITTENTLY STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
AIR BAGSAugust 3, 2018
TAKATA RECALL - 12.21.17, TOOK MY VEHICLE TO NISSANI BROS JEEP, DODGE, CHRYSLER AT 5750 MESMER AVE B, CULVER CITY, CA 90230 WHERE I ORDERED THE RECALL PARTS. THEY PROCESSED MY RECALL AND I PICKED UP MY CAR A WEEK LATER. I RECEIVED A NOTICE THAT THERE WAS STILL AN OPEN RECALL ON MY CAR, AND I THOUGHT THAT THAT MAY BE A DELAY. I JUST RECEIVED ANOTHER RECALL NOTICE, AND CALLED THEM TO CLARIFY THAT THEY HAD IN FACT FIXED THE RECALL, ONLY TO FIND OUT THAT THEY HAD NOT. I SPOKE WITH A TECHNICIAN WHO SAID THAT THEIR RECORDS AT FIRST INDICATED THAT IT HAD BEEN COMPLETED, BUT UPON FURTHER INSPECTION, THE RECALL HAD NOT BEEN COMPLETED AND I HAVE SINCE DRIVEN OVER 1K MILES.
POWER TRAINJuly 19, 2018
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE PARKING, THE VEHICLE WAS SHIFTED INTO REVERSE; HOWEVER, INSTEAD OF TRAVELING BACKWARDS, THE VEHICLE WENT FORWARD. AS A RESULT, THE CONTACT'S VEHICLE STRUCK A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED. *TT CONTACT STATES THIS IS THE SECOND OCCURENCE. *TT
SEATSJuly 8, 2018
THIS WEEK THE ACTIVE HEAD REST DEPLOYED OVERNIGHT WHILE PARKED IN THE DRIVE ON MY 2014 JEEP COMPASS. AFTER INSPECTING IT I NOTICED THAT THE PLASTIC TABS THAT HOLD THE HEADREST IN PLACE WERE BROKEN. THERE IS ONLY 47000 MILES MEANING IT IS NO LONGER UNDER WARRANTY AND THE REPAIR IS VERY COSTLY. I KNOW THIS IS A COMMON AND DANGEROUS PROBLEM WITH MANY JEEP VEHICLES AND THIS REALLY NEEDS TO BE ADDRESSED AND WHY IT HASN'T ALREADY IS BEYOND ME.
ENGINEJune 20, 2018
WHILE DRIVING DOWN THE INTERSTATE ALL OF A SUDDEN LOST COMPLETE POWER. LIGHTENING BOLT SYMBOL TURNED ON AND WOULD NOT ACCELERATE. EVENTUALLY REGAINED POWER, BUT CAR CONTINUED TO STUDDER GOING DOWN THE ROAD. AND THEN IT HAPPENED AGAIN. VERY DANGEROUS. DIAGNOSES: THROTTLE BODY FAULTY. 92,000 MILES. NOT COVERED UNDER POWERTRAIN WARRANTY. WITH ALL THE COMPLAINTS I'VE READ THIS SEEMS TO BE A KNOWN ISSUE AND NOW $700 PLUS DOWN DRAIN.
ENGINEJune 4, 2018
MY JEEP CONSTANTLY STALLS WHEN DRIVING IT. I CAN BE AT A STOP LIGHT AND BEGIN TO ACCELERATE ONCE IT TURNS GREEN AS SOON AS I START MOVING IT STALLS. IF I'M ON THE HIGHWAY AND TRY TO SPEED UP TO PASS SOMEONE IT STALLS. I HAVE HAD SO MANY ISSUES WITH THIS JEEP AFTER PURCHASING IT WITH 9,000+ MILES ON IT IN 2015. I WAS DRIVING IT ON THE NJ TURNPIKE WHEN IT COMPLETELY STOPPED ACCELERATING. MY YOUNGEST DAUGHTER WAS IN THE CAR AND IT FRIGHTENED BOTH OF US AS ON COMING CARS WERE DODGING US. I TOOK IT BACK TO THE DEALER AND WAS TOLD IT WAS A FUSE. THE FUSE BLEW AGAIN WHILE DRIVING ON THE SAME HIGHWAY. I'VE HAD TO REPLACE THE TIE RODS, THE BRAKES THE ROTORS ALL FOUR TIRES FUSES ALTERNATOR AND NOW A BRAKE SWITCH. THE JEEP STALLS WHILE DRIVING AND I HAVE TO LOOK AT THE DASHBOARD TO MAKE SURE IT'S STILL ACCELERATING SO THAT I DON'T HAVE A SCARE LIKE I DID THE TIMES WHEN THE FUSES BLEW. I'VE WRITTEN SEVERAL LETTERS TO THE CORPORATE OFFICE IN REGARDS TO HAVING SO MANY ISSUES AND BASICALLY I WAS TOLD THAT I DRIVE THE JEEP TOO MUCH. FIRST OF ALL I THOUGHT PEOPLE BOUGHT VEHICLES TO DRIVE THEM. IN ANY EVENT I WAS TOLD TO READ THE CONSUMER REPORT ON THIS VEHICLE AND REALIZED THE STALLING MAY NOT BE FROM THE FUSES AND WHATEVER MAKES THEM BLOW OUT. WHEN ASKED ABOUT THE FUSES IN THE BEGINNING ONE OF THE MAINTENANCE PERSONNEL SAID TO ME A CAR IS A MACHINE AND SOMETIMES MACHINES DON'T OPERATE THE WAY THEY SHOULD. I PRETTY MUCH GAVE UP ON THAT PLACE AND JEEP AS A WHOLE. I PURCHASED A LEMON AND CHRYSLER JEEP DODGE COULDN'T CARE ANY LESS.
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEMMay 30, 2018
2014 JEEP COMPASS SPUTTERS AND JERKS, DIFFICULTY ACCELERATING, THE ENGINE LIGHT RANDOMLY CAME ON ALONG WITH THE ELECTRONIC THROTTLE LIGHT. UNABLE TO ACCELERATE ABOVE 45 OR 50 MPH..ONLY GAIN SPEED WHEN GOING DOWNHILL!
AIR BAGS,SEAT BELTSMay 29, 2018
"JEEP COMPASS RECALL". GOOD AFTERNOON, I WAS UNAWARE THAT MY JEEP IS UNDER A RECALL. I HAVEN'T RECEIVED ANYTHING IN THE MAIL REGARDING THE RECALL. MY ADDRESS HASN'T CHANGED AND I HAVEN'T HEARD ANYTHING IN WRITING ABOUT MY JEEP'S RECALL. I WOULD AT LEAST LIKE A LETTER EXPLAINING MY RECALL SO I CAN GET THIS TAKEN CARE OF AS SOON AS POSSIBLE.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEMMay 29, 2018
APRIL 15, 2018 VEHICLE ONLY HAS 58K MILES ON IT AND IS STILL UNDER POWERTRAIN WARRANTY. PULLED OUT ONTO HIGHWAY IN BUSY TRAFFIC AND VEHICLE SHUDDERED AND LOST POWER. I WAS UNABLE TO ACCELERATE OVER 20MPH. ONCOMING CAR NARROWLY MISSED HITTING ME. LIGHTNING BOLT, CHECK ENGINE LIGHT, AND ABS WARNING LIGHTS ALL FLASHED ON DRIVERS PANEL. BROUGHT CAR TO DEALER TO BE INSPECTED AND DIAGNOSIS CODES ARE THAT I NEED A NEW THROTTLE BODY CONVERTER. VEHICLE DOESN'T EVEN HAVE 60K MILES ON IT AND THE ENGINE IS STILL UNDER WARRANTY, HOWEVER, DEALER SAYS WARRANTY DOES NOT COVER THROTTLE BODY. :/ VERY DANGEROUS PROBLEM THAT I'VE DISCOVERED A LOT OF OTHER PEOPLE ARE HAVING PROBLEMS WITH. :/ LOOKS LIKE JEEP MADE A FAULTY PART THAT CAN RESULT IN A SERIOUS ACCIDENT IF SOMEONE LOSES POWER AT THE WRONG TIME.
ENGINEMay 25, 2018
THE THROTTLE BODY CONTROL WOULD NOT ALLOW MY JEEP TO MERGE ON THE HIGHWAY. I WAS MERGING ON TO THE HIGHWAY AND AS SOON AS THE IT GOT UP TO 2500 RPM IT WOULD NOT SHIFT. I HAD TO LET OFF OF THE GAS AND PULL TO THE SIDE OF THE ROAD BECAUSE IT STARTED REVING ALL OF THE WAY UP TO 7000 RPM IN ORDER TO SHIFT. THE LIGHTING BOLT SYMBOL CAME ON DURING ALL OF THIS AND STAYED ON. I TRIED THEN TO EXIT THE HIGHWAY AND IT DID IT ONCE AGAIN, BUT THIS TIME IT STALLED COMPLETELY. THE JEEP WOULD GO AS LONG AS I DIDN'T GO PAST 2500 RPM. AS SOON AS I GOT SAFELY OFF THE HIGHWAY I TOOK IT TO A MECHANIC ON THE SAME STREET. I HAD TO REPLACE THE THROTTLE BODY UNIT AND IT ENDED UP COSTING AROUND 530 USD. NOW I AM HAVING THE EXACT SAME SYMPTOMS BEFORE THE LAST TIME THE UNIT BROKE.
AIR BAGS,ENGINEMay 14, 2018
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING OVER 65 MPH, THE VEHICLE STARTED TO OVERHEAT AND THE CONTACT HEARD A WHISTLING NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, POWERED OFF THE ENGINE, WAITED 15 MINUTES, AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO JEEP BITBURG AUTOHAUS (WANKELSTRASSE # 1 BITBURG, GERMANY) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT CALLED JACK KEY CHRYSLER DODGE RAM AT (575) 434-3916 (1501 US 70 ALAMOGORDO, NM 88310) AND WAS INFORMED TO BRING THE VEHICLE IN FOR AN UNKNOWN AIR BAG RECALL REPAIR, NOT FOR THE ENGINE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE ENGINE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
AIR BAGSApril 30, 2018
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE THE CONTACT WAS DRIVING 35 MPH, ANOTHER VEHICLE FAILED TO YIELD. THE CONTACT WAS UNABLE TO STOP IN TIME AND CRASHED INTO THE DRIVER'S DOOR OF THE OTHER VEHICLE. THE DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND HEAD, AND ALSO SUFFERED A STROKE DUE TO THE CRASH. THE CONTACT REQUIRED MEDICAL ATTENTION. THE DRIVER IN THE OTHER VEHICLE WAS UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DRIVEN FROM THE SCENE AND REMAINED PARKED AT THE CONTACT'S HOME. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 40,000. *TT
POWER TRAINApril 15, 2018
CODE U0401. ECM/PCM. CHECK ENGINE LIGHT, ESC LIGHT, AND ECM LIGHTS CAME ON WHILE DRIVING, JEEP LOST ACCELERATION, AND KNOCKED WHEN WE CAME TO A STOP. INCIDENT HASTENED ON A LOCAL ROAD WHILE MOVING AT 45 MPH. TURNED OFF VEHICLE AND RESTARTED. PROBLEM PERSISTED AND WE HAD THE VEHICLE TOWED HOME.
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTSApril 4, 2018
I HEARD A POPPINK NOISE FROM BELOW OR UNDERNEATH. ALSO JUST TWO DAYS AGO MOTOR LIGHT CAME ON. I WENT TO DEALER SOMERSET DOGDE FOR #2 RECALLS ONE IN 2017 AND OTHER 2015. THEY SAID, WILL CALL YOU WHEN PARTS COMES IN . THEY NEVER CALL ME TILL TODAY!
ELECTRICAL SYSTEMApril 4, 2018
TODAY APRIL 4/2018 START UP MY JEEP COMPAS DROVE OFF AND, IT WAS LIKE THERE WAS NO POWER .I GAVE IT GAS BUT DIDENT PASS 20 MILLES PER HOUR.SO, I PULL OVER AND RESTART THE CAR AGAIN NOW IT'S FINE BUT ENGIN LIGHT IS ON !
UNKNOWN OR OTHERMarch 8, 2018
GAS PEDAL STUCK
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPERFebruary 3, 2018
LIGHT SYSTEM TURNS ON BY THEM SELVES. INSIDE LIGHTS TURN ON BY THEMSELVES WIPERS TURN ON BY THEMSELVES TOOK IT TO A MECHANIC THEY SAID IT'S THE MAIN CONTROL MODULE THAT'S FAULTY IT SHOULD BE UNDER A RECALL BC HE HAS SEEN THIS PROBLEM A FEW TIMES
UNKNOWN OR OTHERJanuary 2, 2018
2014 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE TO REPAIR VEHICLES SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
AIR BAGS,SERVICE BRAKES,ENGINEDecember 30, 2017
SINCE I BOUGHT THIS CAR FROM THE DEALER, ALL THE FROM TIRES MAKING NOISES WHEN I PRESS THE BREAK TO STOP, I SPOKE WITH THE DEALER BUT HE DON'T WANT TO HELP ME OUT. ALSO THE ENGINE LIGHT SHOWING UP SINCE I GOT THE CAR FROM THE DEALER, THE ELECTRICAL SYSTEM TOO IS NOT WORKING PERFECTLY AND THE AC SYSTEM IS NOT TOO GOOD.
AIR BAGS,SEAT BELTSDecember 27, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO VERO BEACH DODGE JEEP CHRYSLER LOCATED ON 855 SOUTH US-1, VERO BEACH, FL 32962, AND WAS INFORMED THAT THE PART HAD TO BE ORDERED. AN APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE VIA VOICEMAIL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
AIR BAGS,SEAT BELTSDecember 14, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ARRIGO DODGE (5851 S US HIGHWAY 1, FORT PIERCE, FL 34982) AND WAS INFORMED THAT THE DEALER WAS AWAITING PARTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
AIR BAGSDecember 8, 2017
2014 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. UPDATED 12/8/2017*JS
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEMDecember 7, 2017
WHILE GETTING OFF OF PM SHIFT, AROUND 2330, I WAS DRIVING AND ALL OF A SUDDEN MY CAR BEGAN TO SLOW DOWN ONLY 3 MILES INTO DRIVING. I COULD NOT ACCELERATE MORE THAN 15 MILES AN HOUR IN A 40MPH ZONE. THE LIGHTNING BOLT FOR ELECTRONIC THROTTLE CONTROL WAS FLASHING, THEN STOPPED, THEN MY CHECK ENGINE AND MY ANTI SKID(?) WAS LIT UP. I PULLED OVER TO A SIDE STREET, PUT IN PARK ONLY TO HAVE MY ENGINE IDLE AT 2K RPM. THANK GOODNESS I HAD MY PHONE AND A FRIEND WITH SOME CAR KNOWLEDGE. TOLD ME TO LEAVE IN PARK AND RESTART MY CAR. TURNED ON AND ONCE I SHIFTED OUT OF PARK IT HAPPENED AGAIN. HE STAYED ON THE PHONE WITH ME FOR THE REST OF MY DRIVE HOME THAT TOOK ME 45MIN BECAUSE OF NOT BEING ABLE TO ACCELERATE ANY FASTER THAN 15. A DRIVE THAT USUALLY WOULD TAKE ME 15 MINUTES TOOK MUCH LONGER. GLAD MY KIDS WEREN'T IN THE CAR BECAUSE I ALMOST GOT HIT 2X BY 18 WHEELERS COMING OFF OF THE HIGHWAY. NOT TO MENTION IT WAS ONLY 27 DEGREES OUT (WITHOUT THE CHICAGO WIND CHILL)AND WOULD HAVE HAD TO WAIT PROBABLY 30+ MINUTES FOR A TOW OR RIDE TO PICK ME UP HAD IT NOT RESTARTED. BEYOND LIVID THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME THING AND NOTHING BEING DONE. GOING TO HAVE TO PAY OUT OF POCKET FOR THIS FIX, RIGHT BEFORE CHRISTMAS, AWESOME!
STRUCTURE,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMNovember 16, 2017
THE HEAT SHIELD THAT PROTECTS AND SEPARATES THE GAS TANK FROM MUFFLER PREVENTING THE HEAT FROM THE MUFFLER TO OVERHEAT THE GAS TANK HAS FALLEN FROM THE BRACKETS THAT HOLDS THIS SAFETY / HEAT SHIELD IN PLACE. THIS HEAT SHIELD IS EXTREMELY IMPORTANT PREVENTING ANY HEAT TO DAMAGE THE GAS TANK DIRECTLY ABOVE. THE BRACKETS THAT HELD UP THE HEAT SHIELD APPEARED TO BE OF VERY POOR QUALITY AND WOULD TEND TO FAIL FROM MY OBSERVATION. WITHOUT THIS HEAT SHIELD IT APPEARS A GAS TANK FIRE COULD OCCUR IN HOT ENVIRONMENTS OR POSSIBLY AT IDLE WITHOUT ANY AIR MOVEMENT TO COOL THE SPACE BETWEEN THE GAS TANK AND MUFFLER.
AIR BAGS,SEAT BELTSNovember 14, 2017
WAS NEVER NOTIFIED OF THE BELOW RECALL DESPITE HAVING VEHICLE AT DEALER FOR OTHER ISSUES: THE VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A SHORTING CONDITION RESULTING IN A NEGATIVE VOLTAGE TRANSIENT THAT TRAVELS TO THE OCCUPANT RESTRAINT CONTROLLER VIA THE FRONT IMPACT SENSOR WIRES. RECALL STATUS RECALL INCOMPLETE REMEDY THE OCCUPANT RESTRAINT CONTROLLER MUST BE REPLACED. SAFETY RISK DESCRPITION THE POTENTIAL LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN SUCH CRASH EVENTS MAY INCREASE THE RISK OF INJURY IN A CRASH.
ENGINEOctober 30, 2017
THE VEHICLE SHUT OFF WHILE GOING 70 MILES AN HOUR, NO WARNING AT ALL. AS SOON AS IT WAS SWITCHED OFF IT RE-STARTED??? NO CODES APPEARING AND NO CHECK ENGINE LIGHT.
AIR BAGS,STRUCTUREOctober 25, 2017
REAR OBLIQUE SIDE IMPACT BEHIND DRIVER SIDE FRONT WHEEL DID NOT TRIGGER SIDE AIRBAG, ALREADY FIXED FROM PREVIOUS RECALL. BOTH VEHICLES IN MOTION, JEEP WAS THE VEHICLE STRUCK WHEN PICKUP TRUCK DRIVER FAILED TO YEILD RIGHT OF WAY AT THE STOP SIGN. . RESULTED IN A BROKEN NECK TO THE 87 YEAR OLD JEEP DRIVER. TEXAS FORM CR3 REPORT (WHICH PHOTOS SEEM TO SOMEWHAT REFUTE) ATTACHED. BOTH VEHICLES TOTALED. PICKUP TRUCK LOST RIGHT FRONT WHEEL ON IMPACT. IT ENDED UP WEDGED BETWEEN THE VEHICLES.UPDATED 11/08/17 *BF UPDATED 8/21/18*JB
POWER TRAIN,UNKNOWN OR OTHER,ENGINEOctober 18, 2017
MY OIL PRESSURE AND CHECK ENGINE LIGHT KEPT TURNING OFF AND ON. I CONTACTED THE JEEP DEALERSHIP IN REGARDS TO THE ISSUE, AND THEY ADVISED ME IT WAS NOT DANGEROUS. THE PROBLEM CONTINUED SO I ATTEMPTED TO TRANSPORT MY VEHICLE TO MY MECHANIC, AND AS I WAS TRANSPORTING THE VEHICLE I HEARD A LOUD "POP!" FROM UNDER THE HOOD. THE CAR BEGAN TO DECELERATE CAUSING ME TO HAVE TO PULL SAFELY TO THE SIDE OF THE ROAD FROM THREE LANES OVER. THE DASH BOARD PROCEEDED TO LIGHT UP AND A STRANGE SMELL BEGAN TO COME THROUGH THE VEHICLE. MY ASSOCIATE AND I GOT OUT OF THE VEHICLE TO CHECK UNDER THE HOOD AND FOUND THAT THE VEHICLE WAS ON FIRE. WE QUICKLY GRABBED OUR BELONGS AND MOVED A SAFE DISTANCE AWAY FROM THE VEHICLE. THE VEHICLE WAS ENGULFED IN FLAMES WITHIN 15 MINUTES AND REMAINED ON FIRE UNTIL THE FIRE DEPARTMENT ARRIVED TO EXTINGUISH IT. THE CAR WAS A TOTAL LOSS AND JEEP HAS DENIED ASSOCIATION WITH THE INCIDENT.
SUSPENSION,ENGINESeptember 22, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHOOK VIOLENTLY. WHILE DRIVING 45-65 MPH, THE VEHICLE VIBRATED STEADILY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TWO FRONT TIRES WERE BALANCED AND THE FRONT CV AXLE WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 73,136.
AIR BAGS,SEAT BELTSAugust 25, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DARCARS CHRYSLER DODGE JEEP RAM OF MARLOW HEIGHTS, LOCATED AT 5060 AUTH WAY, SUITLAND, MD 20746; (301) 423-5111) WAS CONTACTED AND SCHEDULED THE APPOINTMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE PARTS WERE ORDERED AND THE CONTACT WAS INFORMED THAT THEY WOULD BE AVAILABLE THAT EVENING. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS,SEAT BELTSAugust 14, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT FAILED TO RETRACT AND THAT THE FRONT PASSENGER SIDE SEAT BELT INTERMITTENTLY FAILED TO RETRACT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON JANUARY OF 2017. THE DEALER (NAPLETON CHRYSLER JEEP DODGE RAM, 1460 E OSCEOLA PKWY, KISSIMMEE, FL, 34744) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. UPDATED 10/02/2017*JS
AIR BAGSAugust 9, 2017
CANNOT TRADE IN MY CAR DUE TO RECALL. I HAVE A NEW SON AND FEEL EXTREMELY UNSAFE IN VEHICLE.
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHERAugust 8, 2017
POWER REAR WINDOW INTERMITTENTLY WOULD NOT RAISE AFTER BEING LOWERED. FOLLOWING A TRIP TO MY SON'T VIOLIN PRACTICE. AFTER RAISING USING THE REAR WINDOW POWER UP, IT RAISED AND THEN WORKED FINE. A FEW MONTHS LATER, OUT OF THE BLUE ONE MORNING THE JEEP WOULD NOT START. IT WAS PARKED OVERNIGHT IN OUR DRIVEWAY. CALLED ROADSIDE SERVICE AND THEY ATTEMPTED TO JUMP IT OFF WITH A JUMP BOX AND IT WOULD STILL NOT START. HAD A FRIEND STOP BY AND ASSIST WITH JUMPER CABLES AND AFTER THREE ATTEMPTS IT STARTED. ADVANCE AUTO CHECKED THE BATTERY/STARTER/ALTERNATOR AND ALL TESTED FINE. TAKEN TO DEALER AND TOTALLY INTEGRATED POWER MODEULE REQUIRED CHANGING AND WAS NOT COVERED BY EITHER WARRANTY OR EXTENDED WARRANTY I PURCHASED WHEN ORIGIONALLY BOUGHT. THAT WAS TWO WEEKS AGO. TWO DAYS AGO, OUT OF THE BLUE THE HORN HONKED. THEN TONIGHT, AFTER BEING PARKED AGAIN OVERNIGHT, I ATTEMPTED TO START MY JEEP AND UPON TURNING THE KEY IN THE IGNITION ONLY THE DASH LIGHTS AND RADIO CAME ON X2. ON THE THIRD ATTEMPT THE VEHICLE STARTED. FIRST OCCURANCE WAS 7/26/2017 SECOND 8/8/2017 FOLLOWING TWO DAYS IN THE SHOP AND A CHANGED TIPM.
SUSPENSIONAugust 6, 2017
INFORMED BY DEALER THAT VEHICLE COULD NOT BE PROPERLY ALIGNED WITHOUT REPLACEMENT OF BOTH FRONT SUSPENSION LOWER CONTROL ARMS. VEHICLE HAS 58,334 MILES ON IT AND WAS SHOWING EXCESSIVE WEAR ON FRONT TIRES. HAD CONTROL ARMS REPLACED, WHICH CONTAINED SEALED LOWER BALL JOINTS, WAS TOLD BY SERVICE TECHNICIAN THAT THIS WAS A KNOW WEAKNESS IN THIS VEHICLE'S DESIGN/CONSTRUCTION AND COMMON REPLACEMENT PROCEDURE. VEHICLE WAS DRIVING/TRACKING FINE OTHERWISE, BUT WAS TOLD THIS WAS A SAFETY ISSUE THAT NEEDED TO BE ADDRESSED. HAVE NEVER SEEN FAILURE OF CRITICAL SUSPENSION COMPONENT ON VEHICLE WITH SO FEW MILES ON IT.
AIR BAGS,SEAT BELTSAugust 4, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) BY THE NHTSA HOTLINE SEVERAL MONTHS AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM CLICK DODGE (850 W AUTO MALL DR, TUCSON, AZ 85705 (877) 473-0970) STATED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/23/17 *BF UPDATED 10/27/2017*JS
AIR BAGS,SEAT BELTSJuly 27, 2017
RECALL ISSUED 9/16/16. NO FIX FOR THE PROBLEM. SINCE THERE IS AN INCREASED RISK OF INJURY DURING A CRASH, THE AMOUNT OF TIME THAT HAS PASSED AND STILL NO CORRECTIVE ACTION TO RESOLVE IS UNACCEPTABLE.
AIR BAGS,SEAT BELTSJuly 18, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MARTIN DODGE JEEP IN BOWLING GREEN, KENTUCKY WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER#: 30882578. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJuly 18, 2017
THE ABS BRAKE LIGHTS CAME ON AS WELL AS THE SKID WARNING LIGHT WHEN I STARTED THE CAR. ABOUT 30 SECONDS LATER AS I WAS DRIVING STRAIGHT AT ABOUT 25 MPH DOWN THE STREET, THERE WAS A LOUD CLICKING SOUND AND THE BRAKES LOCKED UP AND THE STEERING WHEEL LOCKED UP TOO. OR POSSIBLY COULD HAVE BEEN THE TRANSMISSION THAT LOCKED UP. I CAN'T BE SURE. BUT IT IS SAFE TO SAY THE ENTIRE CARE LOCKED UP LEAVING ME UNABLE TO STEER OR MANEUVER THE CAR IN ANY MANNER. I WAITED A FEW MINUTES AND THE LIGHTS WENT OFF AND I WAS ABLE TO GET THE CAR BACK HOME. I WAITED A COUPLE OF HOURS AND STARTED THE CAR AGAIN AND THE ABS AND SKID LIGHT CAME BACK ON. THE CAR IS A 2014 JEEP COMPASS.
AIR BAGS,SEAT BELTSJuly 17, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CARMAX DEALER (LOCATED AT 830 DAN WAY, ESCONDIDO, CA 92025) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS,SEAT BELTSJuly 14, 2017
I BEEN HAVING ISSUES WITH MY SEATBEALT RESTRAINT AND MY NEWBORN DRIVING IN HER SEATBELT. SEVERAL TIMES I HAVE COMPLAINED ABOUT HER CAR SEAT NOT BEING HELD FIRMLY AND FLIPS WHEN I TURN. THE COMPANY IS YET TO REMEDY THE SITUATION. AS A MOTHER IS IS VERY UNCOMFORTABLE FOR ME AND THEY HAVE NOT FIND A SOLUTION. I DO NOT BELIEVE MY INVESTMENT IN THIS CAR WAS WORTH MY NOW LACK OF SAFETY FOR ME AND MY CHILD. THIS SITUATION HAPPENS WHILE MY CAR IS IN MOTION AND SHE BEGINS TO SCREAM.
VEHICLE SPEED CONTROL,ENGINEJuly 13, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE DECELERATED FROM 60 MPH TO 5 MPH IN THE MIDDLE OF AN INTERSTATE. THE CONTACT WAS ABLE TO EXIT THE INTERSTATE ONTO A SMALLER ROAD WHERE THE VEHICLE WAS TOWED. CHRYSLER, JEEP WEST VALLEY IN RESEDA, CALIFORNIA DIAGNOSED THAT THE THROTTLE BODY CONTROL WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WAS OUT OF THE MILEAGE WARRANTY COVERAGE OF 30,000. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,900.
AIR BAGS,SEAT BELTSJuly 10, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (SHOTTENKIRK CHRYSLER DODGE JEEP RAM LOCATED AT 200 LIBERTY BLVD, CANTON, GA 30114) WHO DID NOT PROVIDE ANY INFORMATION ON A REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 08/08/17 *BF...UPDATED 10/03/17 *BF UPDATED 08/10/217*JS *JS
EXTERIOR LIGHTINGJuly 1, 2017
ONE HEADLIGHT SUDDENLY WENT OFF, TOOK IT TO A MECHANIC TO CHANGE BULB AND REPLACED THE BULB AND STILL DIDN'T WORK, TOOK IT TO DEALER AND THEY STILL COULD NOT FIX IT AND TOLD ME IT IS A COMPUTER ISSUE OR TIPIM ISSUES , TO ME THIS IS A SAFETY HAZARD , I ALSO WAS TOLD BY THE DEALER THAT I AN OUT OF WARRANTEE BECAUSE I HAVE 74000 MILES ON MY 2014, TO ME THIS IS A SAFETY ISSUE AND THEY SHOULD ADDRESS THIS REGARDLESS OF MILEAGE, I HAVE BEEN DRIVING NOW 4 MONTHS WITH A BLOWN OUT HEADLIGHT IT IS HORRIBLE !
AIR BAGS,SEAT BELTSJune 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (NAPLETON JEEP IN LAKE PARK, FLORIDA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ *TR
AIR BAGS,SEAT BELTSJune 27, 2017
REGARDING A SAFETY RECALL - OCCUPANT RESTRAINT CONTROLLER S61/NHTSA 16V-668. WAS NOTIFIED OF THE RE-CALL LAST OCTOBER, 2016 AND HAVE CALLED THREE TIMES REGARDING THE OUTCOME. NONE AS OF THIS DATE - JUNE 27, 2016. IF IN FACT THIS A SERIOUS PROBLEM AND IT APPEARS SO REGARDING A POTENTIAL LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT DURING A CRASH WHICH COULD CAUSE INCREASE IN INJURY, WHY IS THIS NOT BEING TAKEN CARE OF IN A REASONABLE TIME FRAME? WAY TOO LONG IF IT INVOLVES CUSTOMER SAFETY? THIS IS REALLY NOT ACCEPTABLE IN THE CUSTOMER'S SITUATION.
AIR BAGS,SEAT BELTSJune 19, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS THE REMEDY WAS NOT AVAILABLE.
AIR BAGS,VEHICLE SPEED CONTROLJune 19, 2017
LAST YEAR I HAD TO PAY FOR A NEW THROTTLE AND NOW MY AIRBAG SENSOR LIGHT WILL NOT GO OUT ON A CITY STREET.
AIR BAGS,SEAT BELTSJune 16, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (JEEP CHRYSLER DODGE OF ONTARIO LOCATED AT 1202 AUTO CENTER DRIVE ONTARIO, CA 91761 909-390-9898) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER UNTIL AUGUST OF 2017. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE IN AUGUST OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS,SEAT BELTSJune 16, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION OF JOHNSON CITY, BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 31049417. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS,UNKNOWN OR OTHERJune 13, 2017
NO PARTS TO FIX RECALL FOR LAST 2 YEARS
AIR BAGS,SEAT BELTSJune 9, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT SPOKEN TO A DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJune 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) LAST YEAR. THE DEALER INDICATED THAT THE PART MAY BECOME AVAILABLE ON JUNE 1, 2017. THE CONTACT CALLED THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) ON JUNE 5TH AND WAS INFORMED THAT THE PART MAY BE AVAILABLE ON AUGUST 17, 2017. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS,SEAT BELTSMay 30, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE LOCAL DEALER BILLY CR AFT CHRYSLER DODGE JEEP RAM LOCATED AT 2639 LAKESIDE DR, LYNCHBURG, VIRGINIA 24501 CONFIRMED THAT THE RECALL PARTS WERE NOT AVAILABLE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *CN
AIR BAGSMay 22, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE SERVICE, THE CONTACT WAS INFORMED THAT THERE WAS AN OPEN RECALL PER NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS,SEAT BELTSMay 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS,SEAT BELTSMay 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS,SEAT BELTSMay 1, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEApril 28, 2017
DANGEROUS, ENGINE STALLING AND COMPLETE ELECTRICAL SHUT DOWN,WHILE DRIVING AT ANY SPEED, DRIVING STRAIGHT, TURNING, OR JUST SITTING THERE. THE ABS LIGHT FLASHES AND THEN EVERYTHING SHUTS DOWN WITHOUT WARNING. I SIT FOR A MINUTE, THEN I CAN RESTART AND THE VEHICLE RUNS FINE. EXCEPT FOR THE FACT THAT THE ENGINE STALLING WILL HAPPEN AGAIN. I TOOK IT TO THE DEALER, THEY SAID THERE ARE NO CODES INDICATING A PROBLEM. THE DEALER CANNOT FIND WHAT THIS ISSUE IS. THERE WAS A RECALL IN DEC. 2013 FOR THE EXACT SAME PROBLEM, HOWEVER, CHRYSLER CORP SAYS THAT MY VIN DOES NOT FIT INTO VEHICLES THAT WERE RECALLED. IT SHOULD BE IF MY 2014 JEEP COMPASS IS HAVING THE EXACT SAME PROBLEM. THIS IS EXTREMELY DANGEROUS, STALLING IN THE MIDDLE OF TRAFFIC BOTH ON THE FREEWAY AND IN THE STREETS. AND WITH THE AIRBAG MODULE NOT REPLACED YET BY A DIFFERENT RECALL, IT MAKES IT MORE DANGEROUS IF THE VEHICLE STALLS IN TRAFFIC, THEN A CAR HITS US AND NO AIRBAG DEPLOYS.
AIR BAGS,SEAT BELTSApril 26, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/13/17*LJ UPDATED 10/19/2017*JS
AIR BAGS,SEAT BELTSApril 19, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS,SEAT BELTSApril 19, 2017
SAFETY RECALL NOT COMPLETED IN TIMELY MANNER. MANUFACTURER RECALL NUMBERS61 NHTSA RECALL NUMBER16V-668
AIR BAGS,SEAT BELTSApril 18, 2017
TAKATA RECALL NHTSA RECALL NUMBER: 16V-668 RECALL DATE: SEPTEMBER 13, 2016 MANUFACTURER RECALL NUMBER: S61 MY DEALER HAS DONE EVERYTHING THEY CAN. NOT HAVING A RESOLUTION AND PARTS TO THE DEALER BY NOW IS UNREASONABLE.
AIR BAGS,SEAT BELTSApril 12, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 25 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAG FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS,SEAT BELTSApril 12, 2017
I AM WRITING TO MAKE YOU AWARE THAT JEEP IS NOT PRODUCING A SOLUTION TO RECALL 16V-668 IN A TIMELY MANNER. WITH SUCH A SERIOUS PROBLEM AS PASSENGER AIRBAG AND SEATBELT, THE ISSUE SHOULD BE FIXED BY NOW. I CONVERSED WITH JEEP/MOPAR TODAY AND THEY STATED THERE IS NO FIX AT THIS TIME. THE ISSUE WAS POSTED TO THE VIN ON OCTOBER 1, 2016. IF YOU COULD PLEASE INVESTIGATE WHY THIS IS TAKING SO LONG AND POSSIBLY SPEED THE PROCESS UP, THAT WOULD BE WONDERFUL. WE DO NOT LET OUR CHILDREN NOR ANYONE ELSE RIDE AS PASSENGERS IN THE CAR BECAUSE OF THIS PROBLEM AND IT IS A BIG INCONVENIENCE. THANK YOU AND I HOPE YOU HAVE A WONDERFUL DAY.
AIR BAGS,SEAT BELTSApril 7, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) WAS RECEIVED IN SEPTEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS,SEAT BELTSApril 5, 2017
TAKATA RECALL. SAFETY RECALL WAS ISSUED ON THIS VEHICLE SEPT. 13, 2016 AND HAS YET TO BE CORRECTED.
SERVICE BRAKES,VISIBILITY/WIPERApril 2, 2017
BRAKES HAVE BEEN SQUEAKING FROM DAY ONE ,TOOK TO DEALER ON 03-23-15,THEY REPLACE PADS AND TURNED ROTORS ALSO DID THE SAME WITH REAR BRAKES .FEW WEEKS LATER DOING SAME THING AND STILL GETTING LOUDER. THIS OCCUR WHEN BACKING OUT PARKING PLACE
AIR BAGS,SEAT BELTSMarch 28, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS INFORMED THAT A SECOND NOTIFICATION WOULD BE SENT TO OWNERS IN JUNE OF 2017. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ENGINEMarch 22, 2017
THE VEHICLE WAS TRAVELING ON A HIGHWAY, WHEN SUDDENLY A LOUD "POP" NOISE (UNKNOWN ORIGIN) WAS HEARD. AFTER PULLING SAFELY TO THE SIDE OF HIGHWAY, A LARGE POOL OF FLUID WAS NOTICED UNDERNEATH THE VEHICLE, SMOKE BEGAN COMING FROM UNDER THE HOOD AND WITHIN MINUTES THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES AND A TOTAL LOSS. THE CAR HAD PREVIOUSLY BEEN SERVICED WITH OIL CHANGE AND FUEL INJECTION CLEANING TWO WEEKS PRIOR (3/4/2017). NO PRIOR MECHANICAL ISSUES . APPROX 39,000 MILES ON ODOMETER
STEERING,POWER TRAIN,AIR BAGS,WHEELS,ELECTRONIC STABILITY CONTROL (ESC),ENGINEMarch 20, 2017
I'VE HAD TO REPLACE ALL 4 BEARINGS, THE 4 WHEEL DRIVE WENT COMPLETELY OUT DURING BIG SNOW IN 2016, THE RUTTER VALVE HAD GONE BAD(WHICH COSTS OVER $400., HAVING TO REPLACE ALTERNATOR, AND VARIOUS OTHER THINGS... THIS JEEP HAD BEEN NOTHING BUT A PAIN SINCE I'VE HAD IT AND I BOUGHT IT NEW. THEY ARE JUNK AND THE WHOLE VEHICLE SHOULD BE RECALLED.
SERVICE BRAKESMarch 20, 2017
EVERY TIME WE BACK UP THERE IS A LOUD NOISE THAT COMES FROM THE BRAKES. MORE THAN 5 TIMES, MY WIFE HAS ASKED THE JEEP DEALER TO FIX IT OVER THE LAST 2 YEARS. THEY SAY THE SAME THING EVERY TIME THAT NOTHING CAN BE DONE AND THAT IT IS A DEFECT WITH THE WAY THE BRAKES WORK ON THIS JEEP MODEL. WE ARE FRUSTRATED TO HEAR THIS NOISE WITH NO WAY TO FIX IT.
FUEL/PROPULSION SYSTEMMarch 4, 2017
AT 75000 MILES, THE ELECTRONIC THROTTLE SWITCH SHORTED OUT INTERNALLY, LEAVING THE CAR FUNCTIONING IN LIMP MODE, IF YOU TRIED TO GO FASTER THAN 10 MILES AN HOUR IT WOULD BUCK AND KICK AND GOING UP SMALL HILLS YOU WOULD LOOSE ALL POWER. HAD TO BE TOWED TO DEALERSHIP FOR REPAIS. WAS ON HIGHWAY DOING 60-65 AND ALL OF A SUDDEN DROPPED TO 10
AIR BAGS,SEAT BELTSMarch 2, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 04/11/17 *BF *CN
AIR BAGS,SEAT BELTSFebruary 27, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS,SEAT BELTSFebruary 21, 2017
I WAS RECEIVED A RECALL NOTICE 11-05-2016 ABOUT THE AIR BAG AND SEAT BELT TENSIONER. THEY KEEP SAYING PARTS NOT AVAILABLE TO FIX THIS. THIS IS AN UNSAFE VEHICLE I AM DRIVING. IF THEY CAN'T FIX IT THEY SHOULD BUY IT BACK. I CAN'T SELL IT WITH AN OPEN RECALL. THEY SHOULD GO TO JAIL OR AT LEAST GET FINED FOR DOING THIS. IT IS UNLAWFUL AND IMMORAL!!
POWER TRAIN,UNKNOWN OR OTHER,ENGINEFebruary 17, 2017
I HAVE OWNED THIS JEEP COMPASS SINCE JULY 2014 IN THE TIME I HAVE OWNED IT , IT HAS LOST POWER AND STOPPED FUNCTIONING AS I WAS DRIVING BETWEEEN 55 AND 65 MILES/ HOUR 4 TIMES ON A VERY BUSY 5 LANE HIGHWAY. 1 OF THOSE TIMES I HAD TO HAVE IT TOWED . THE OTHER TIMES AFTER LEAVING IT SIT FOR APPROXIMATELY 30 MINUTES, IT WOULD RESTART.THE TIME IT WAS TOWED, THE ONLY THING THEY COULD FIND IS THE BATTERY WAS LOW SO THEY REPLACED IT. ANOTHER TIME AT 33,000 MILES, THEY FOUND THE TRANSMISSION WAS FAILING SO THEY REPLACED THE TRANSMISSION. LAST MONTH , IT DIED AGAIN IN THE SAME BUSY HIGHWAY AND WE WERE ALMOST HIT BY AN 18 WHEEL TRUCK WHILE TRYING TO GET IT OFF THE ROAD. I LET IT SIT FOR 30 MINUTES AND IT STARTED AGAIN JUST LIKE THE OTHER TIMES. I TOOK IT TO WALLACE JEEP IN STUART FLORIDA WHERE THE SERVICE MANAGER DID A DIAGNOSTIC ON IT AND SAID HE COULD FIND NOTHING WRONG. I HAVE NOT DRIVEN IT ON THE HIGHWAY NOW FOR WEEKS BECAUSE I FEAR THE TRANSMISSION IS GOING OUT AGAIN AND AM AFRAID OF BEING HIT IN TRAFFIC. IT NOW HAS 66000 MILES ON IT SO THIS TRANSMISSION HAS ABOUT THE SAME MILEAGE ON IT AS THE ORIGINAL DID. I A OPENED A CASE WITH JEEP AND CAN NEVER GET THEM TO CALL ME BACK I AM THOROUGHLY DISGUSTED WITH THIS VEHICLE AND WOULD NEVER BUY ANOTHER JEEP AS LONG AS I LIVE. NOT SURE WHAT TO DO NEXT! SO NOT FAIR THAT I AM STUCK WITH THIS DEATH TRAP! I PREVIOUSLY OWNED 3 DIFFERENT GRAND CHEROKEES WITH NO ISSUE , BUT THIS COMPASS IS A WORTHLESSS, DANGEROUS, POLE OF JUNK! I LOATHE THIS VEHICLE!
AIR BAGS,SEAT BELTSFebruary 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS,SEAT BELTSJanuary 30, 2017
TAKATA RECALL - SAFETY RECALL - S61/NHTSA 16V-668 THIS VEHICLE HAS ISSUES. THE VEHICLE COULD NOT BE REPAIRED DUE TO THE PART NOT AVAILABLE FOR UNKNOWN DATE IN 2017 . I WAS TOLD BY A MANAGER AT CHRYSLER THAT I COULD OBTAIN A RENTAL FOR THE ENTIRE TIME AT MY COST, SUBMIT THE COST AT MY CHOICE; DAILY, WEEKLY, MONTHLY, AND GET A REFUND. THIS WAS AN EXPENSIVE SITUATION AND COULD HAVE BEEN VERY COSTLY IF I HAD CONTINUED. I WAS NOT ABLE FINANCIALLY TO CONTINUE RENTING A VEHICLE TO DRIVE TO WORK AND PAY FOR THE ONE I COULD NOT DRIVE. AFTER 2 WEEKS OF RENTING, I WAS CONTACTED BY MAIL, THAT AN AGREEMENT HAD BEEN REACHED FOR CHRYSLER TO FURNISH A LOANER VEHICLE FROM A DEALERSHIP, SO I FOLLOWED THAT AGREEMENT. IN THE MEANTIME, I STARTED THE TIME CONSUMING ORDEAL OF TRYING TO TRADE THE JEEP, WHICH ADDED TO THE STRESS AND NIGHTMARE. I ENDED UP BUYING ANOTHER VEHICLE, NOT A CHRYSLER, AND THE JEEP WAS REPOSSED BY FINANCIAL COMPANY. TO DATE, A REFUND HAS NOT BEEN REFUNDED TO ME FOR THE RENTAL I PAID FOR. EACH TIME I CALL CHRYSLER, I AM PUT ON HOLD, PASSED FROM DEPARTMENT TO DEPARTMENT, THEN TOLD SOMEONE WILL CONTACT ME WITH AN UPDATE. THE JEEP WILL BE SOLD AT AN AUCTION, STILL WITH SAFETY ISSUES FOR SOME OTHER PERSON/FAMILY TO BE PUT AT RISK. I AM FACING TREMENDOUS HARDSHIP FINANCIALLY NOW AND IN THE FUTURE CREDIT WISE DUE TO THE JEEP BEING REPOSED. NOW, I AM SEEKING LEGAL ADVICE ON HOW TO GET A REFUND? IS THERE ANY LEGAL CIRCUMSTANCES THAT CAN HELP ME WITH THE COST OF THE FINANCIAL HARDSHIP FOR THE REPOSSION ?
AIR BAGSJanuary 30, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSJanuary 25, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) WAS EXCESSIVE. THE CONTACT RECEIVED A RECALL NOTIFICATION IN SEPTEMBER OF 2016. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS,SEAT BELTSJanuary 18, 2017
RECALL S61/NHTSA 16V-668. LOSS OF AIR BAG AND PRETENSIONER DEPLOYMENT. THE RECALL ON MY VEHICLE CAME OUT IN OCTOBER, AND IT'S NOW JANUARY AND THERE IS NO RESOLUTION YET. I ALREADY HATE THIS VEHICLE AND NOW FEEL UNSAFE DRIVING IT. HOW LONG WILL IT TAKE TO HAVE THE RECALL COMPLETE? WHAT IS A REASONABLE TIME FRAME TO HAVE THIS FIXED? *TR
AIR BAGS,SEAT BELTSJanuary 12, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAGS,SEAT BELTSJanuary 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELT). THE PART TO DO THE REPAIR WAS UNAVAILABLE THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/01/17*LJ UPDATED 08/30/2017*JS
AIR BAGSJanuary 6, 2017
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS,SEAT BELTSJanuary 5, 2017
RECEIVED SAFETY RECALL NOTICE ON 10/1/16 FOR MY 2014 JEEP COMPASS LATITUDE 4X4, IT IS NOW 1/5/17 AND I HAVEN'T RECEIVED ANY FURTHER INFORMATION ON WHEN THE RECALLED PARTS WILL BE REPLACED. TO BE DRIVING AROUND IN A CAR THAT HAS RECALLS ON THE SEAT BELTS AND AIRBAGS MAKES ME FEEL VERY UNSAFE AS A DRIVER. AND IN ADDITION TO NOT RECEIVE ANY UPDATE ON TIMELINE FOR WHEN MY VEHICLE WILL BE REPAIRED IS EXTREMELY CONCERNING. *TR
AIR BAGS,SEAT BELTSJanuary 5, 2017
I OWNED A 2014 JEEP COMPASS UNTIL DECEMBER 2016. I RECEIVED A RECALL NOTICE FROM CHRYSLER OF ISSUES WITH AIRBAGS AND SEATBELTS MAKING THE VEHICLE UNSAFE TO OPERATE ACCORDING TO ME AND THE AUTOMOBILE INSURANCE COMPANY. AFTER CONVERSATIONS WITH THE DEALERSHIP CLOSES TO MY HOME, I WAS TOLD PARTS TO CORRECT THE PROBLEM WERE NOT AVAILABLE AND THE DATE FOR THE PARTS AVAILABILITY WERE UNDETERMINED. I WAS LEFT WITH THE CHOICE OF DRIVING A RENTAL CAR AND CONTINUE TO PAY FOR THAT VEHICLE FOR UNDETERMINED AMOUNT OF TIME. I DECIDED TO TRY AND TRADE THE VEHICLE. I WENT TO 3 DEALERSHIPS TO GET ESTIMATES ON TRADING, WITH ONE BEING THE SAME DEALERSHIP WHERE THE VEHICLE WAS PURCHASED WITH FINAL RESULTS OF BEING TOLD THAT THE CAR WAS WORTH $5000 LESS THAN WHAT WAS OWED ON IT AND I COULD NOT GET FINANCING FOR ANOTHER, NOT A RECENT MODEL, VEHICLE AND THE BALANCE OF THE JEEP COMPASS. SO I VOLUNTARILY SURRENDERED IT BACK TO THE FINANCING COMPANY LEAVING A BAD FINANCE MARK ON MY CREDIT. THE CAR IS TO BE SOLD AT AN AUCTION FOR WHAT EVER PRICE CAN BE OBTAINED LEAVING ME WITH THE BALANCE TO PAY. MY QUESTIONS ARE, CAN CHRYSLER, AUTOMOBILE MANUFACTURER, BE HELD RESPONSIBLE TO PAY THE BALANCE, AND IS THERE ANYTHING I CAN DO TO RECOOP THE DAMAGE THIS HAS CAUSED MY CREDIT RATING? *TR
UNKNOWN OR OTHERDecember 26, 2016
TAKADA RECALL, MY JEEP WILL RANDOMLY TURN OFF WHILE STOPPED BUT WITH THE KEY IN THE ON POSITION AND I HAVE TO PUT IT IN PARK AND RESTART IT , IT HAS MAINLY HAPPENED AT RED LIGHTS
AIR BAGS,SEAT BELTSDecember 20, 2016
A RECALL WAS ISSUED ON THESE TWO PARTS, RECALL S 61, ON OCTOBER 1ST 2016. I RECEIVED NO NOTIFICATION ON THIS RECALL UNTIL I WENT TO SELL MY CAR TO A DEALERSHIP ON 12/19/2016. I CALLED CHRYSLER CUSTOMER SERVICE AND WAS TOLD THERE WILL NOT BE A REMEDY FOR THIS SITUATION UNTIL APRIL 2017. JEEP, AND IT'S PARENT COMPANY, ISN'T DISPLAYING THE TYPE OF URGENCY I SHOULD SEE ASSOCIATED WITH A RECALL THAT COULD CAUSE PHYSICAL HARM TO MY WIFE OR I, WHILE OPERATING THE VEHICLE. NOW, I'M STUCK PAYING FOR A CAR I NO LONGER NEED AND WILL NOT DRIVE BECAUSE OF THE SAFETY ISSUE.
AIR BAGS,SEAT BELTSDecember 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS,SEAT BELTSDecember 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ELECTRICAL SYSTEM,VISIBILITY,ENGINEDecember 6, 2016
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE ENGINE, THROTTLE, AND SKID WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE WOULD SLOW DOWN AND STOP SEVERAL TIMES DURING THE DAY. THE CONTACT ALSO STATED THAT THE REAR DRIVER'S SIDE WINDOW WOULD AUTOMATICALLY GO DOWN WITHOUT WARNING WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.
AIR BAGS,UNKNOWN OR OTHERDecember 5, 2016
THE VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A SHORTING CONDITION RESULTING IN A NEGATIVE VOLTAGE TRANSIENT THAT TRAVELS TO THE OCCUPANT RESTRAINT CONTROLLER VIA FRONT IMPACT SENSOR WIRES.
UNKNOWN OR OTHERNovember 19, 2016
THE DRIVER SIDE HEADREST WAS IN THE RAISED POSITION WHILE I WAS IN TRANSIT. I STOPPED AT A TRAFFIC LIGHT AND REACHED UP TO PUSH THE HEADREST DOWN TO THE LOWER POSITION. I PRESSED THE SLIDE BUTTON ON THE BASE OF THE HEADREST WITH ONE HAND AND PUSHED DOWN ON THE HEADREST WITH THE OTHER HAND. THE HEADREST BLEW APART HITTING ME IN THE BACK OF THE HEAD WHEN IT DID SO. THERE WAS NO IMPACT TO MY VEHICLE THAT WOULD HAVE CAUSED THE HEADREST TO POP IN THAT MANNER. I DID NOT HIT THE HEADREST BUT PUSHED FIRMLY TO TRY AND LOWER IT TO A MORE COMFORTABLE POSITION. I TRIED TO HAVE THE HEADREST RESET AND CLOSED BUT WAS TOLD BY A SERVICE TECHNICIAN THAT THE HEAD]REST WAS IN FACT BROKEN AND NEEDED TO BE REPLACED.
AIR BAGSNovember 6, 2016
I RECEIVED A RECALL NOTICE.
ELECTRICAL SYSTEM,ENGINENovember 1, 2016
EXITED CAR WITH CAR KEYS IN HAND LEAVING CAR UNLOCKED WITH WINDOWS ALL UP WALKED ABOUT 10 FEET AWAY CAR STARTS BY ITSELF AND THEN LOCKS THE DOORS I RUN BACK TO CAR UNLOCK IT PUT THE KEY IN IGNITION AND TURN IT OFF AND QUICKLY EXIT CAR IT HASN'T DONE THIS AGAIN BEEN ABOUT 2 WEEKS AGO NOW I M NOTIFIED OF AIRBAG RECALL WITH NO SOLUTION VERY SCARY UNDERSTAND THIS TYPE VEHICLE CRANKED UP AND BACK OVER OWNER PLEASE HELP WAS WAITING TO TAKE IT BACK TO DEALER IN TITUSVILLE FLA YET I NOW LIVE 3 HOURS AWAY SCARED TO DRIVE THIS NEW CAR BUT HAVE NO BACKUP. *TR
AIR BAGSOctober 21, 2016
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 5 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP AND REPAIRED. AFTER THE REPAIRS WERE MADE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT SOME WIRES IN THE REAR OF THE VEHICLE RELATING TO THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SEATSSeptember 30, 2016
HTTPS://M.FACEBOOK.COM/STORY.PHP?STORY_FBID=10207201580178164&SUBSTORY_INDEX=0&ID=1243032237.
AIR BAGS,SEAT BELTS,ENGINESeptember 28, 2016
THE VEHICLE IS 2YEARS OLD WITH 18000 MILES, 3 SAFETY RECALLS, KELLY JEEP HAS HAD THE VEHICLE FOR 8 WEEKS, WE PICKED IT UP TWICE ONLY TO BRING IT BACK THE NEXT DAY, CAN NOT FIX THE PROBLEM, VERY DANGEROUS SHUTS OFF WHILE YOU ARE DRIVING, SAFETY ISSUE, WE WOULD LIKE TO GET A NEW VEHICLE
STRUCTURESeptember 16, 2016
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS SEVERE CORROSION ON THE INSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE FRONT DOOR SPEAKER ENCLOSURE SHOWED SEVERE CORROSION. THE CONTACT ALSO STATED THAT THE FRONT DRIVER AND PASSENGER FLOOR PANELS ALSO EXHIBITED SEVERE CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
SERVICE BRAKESSeptember 16, 2016
I PURCHASE A 2014 JEEP COMPASS IN 2015..HAS A LITTLE OVER 13,000 MILES ON IT.. I HAVE TAKEN TO JEEP DEALERSHIP 3 TIME ABOUT THE BRAKES.. THE FIRST TIME AFTER I HAD IT,, THEY KEPT IT FOR 3 DAYS..EVERYTIME YOU STEP ON BRAKES IT MADE A WHISTLE SOUND..WITH THAT WHEN YOU STEP ON THE ACCELERATE TO DO IT MADE A NOISE ALSO...SAID THEY FIX...SO I TAKE IT IN AGAIN THE SAME SOUND IN THE BRAKE..THIS TIME THEY OIL IT AND OKAY...AGAIN I TAKE IT IN..THIS TIME THEY SAID IT WAS COMMING FROM BACK TIRE AREA..BUT IT HAD SOMETHING TO DO WITH BRAKES..THEY SAID THEY WAS DOING ME A FAVOR BY FIXING IT...NOW AGAIN SOMETHING IS WRONG WITH MY BRAKES..I'M AM SO AFRAID I AM GOING TO GET IN A ACCIDENT. ITS MAKING THE SAME NOISE WHEN THEY KEPT IT FOR 3 DAYS...PLEASE WARN OTHER ABOUT JEEP COMPASS BRAKES...DON'T KNOW WHAT ELSE TO DO...TOOK 3 TIMES, NO SATIFACTION
UNKNOWN OR OTHERAugust 15, 2016
ABLE TO REMOVE KEY FROM IGNITION WHILE JEEP IS IN GEAR, CAR ROLLED AT LEAST A FOOT ON FLAT GROUND. TWICE IN PARKING LOT, ONCE IN GARAGE -CLEAR DANGER TO THOSE BEHIND AND ALONG SIDE OF VEHICLE. HAPPENED THREE TIMES, NOW USE HANDBRAKE TO INSURE NO ACCIDENT.
VEHICLE SPEED CONTROLJuly 13, 2016
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED RAPIDLY. AS A RESULT, THE CONTACT CRASHED INTO A SIGN. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE BODY REPAIRS WERE PERFORMED; HOWEVER; THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
POWER TRAIN,ENGINEJune 30, 2016
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING THE VEHICLE 50-55 MPH FOR APPROXIMATELY ONE HOUR, THE VEHICLE INDEPENDENTLY DECELERATED TO 15 MPH. THE TRANSMISSION FAILURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A SAFETY FEATURE TO PREVENT THE ENGINE FROM OVERHEATING DUE TO EXCESSIVE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,440.
AIR BAGSMay 27, 2016
TAMARA INFLATORS RECALL. I WAS HIT FROM RIGHT FRONT, AIRBAGS DEPLOYED EJECTING SOME KIND OF METAL OR PLASTIC AT A HIGH VELOCITY. I AND MY WIFE WERE TAKEN TO TRAUMA CENTER ER. I HAS HIT IN THE HEAD BY SOMETHING AND HAD A LARGE KNOT ON RIGHT SIDE FOREHEAD AS WELL AS RECEIVING A GASH ON MY RIGHT HAND BY SOMETHING AS WELL AS INJURED BACK. MY WIFE SUFFERED A LUNG COMPRESSION AND HER WHOLE CHEST WAS DISPLACED UPWARD. WE WERE ON A CITY STREET AND ANOTHER VEHICLE RAN A STOP SIGN HITTING US IN THE RIGHT FRONT. UPDATED 06/08/16*LJ *CN
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESMay 18, 2016
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. AFTER THE VEHICLE WAS STARTED, THE ABS AND ELECTRONIC STABILITY CONTROL ACTIVATION MALFUNCTION WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
ENGINEMay 6, 2016
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE OPERATING THE VEHICLE, SMOKE AND FLAMES EMITTED FROM UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE. UPDATED 07/12/16*LJ
ELECTRICAL SYSTEM,SERVICE BRAKESMay 4, 2016
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY SHUT OFF AND THE BRAKES FAILED. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
ELECTRICAL SYSTEM,ENGINEApril 28, 2016
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STARTED SHAKING AS THE ETC WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE DID RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
SEAT BELTSMarch 1, 2016
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 55 MPH, THE REAR PASSENGER SIDE SEAT BELT SEIZED. THE CONTACT HAD TO CUT THE SEAT BELT OFF OF HER DAUGHTER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
UNKNOWN OR OTHERFebruary 12, 2016
BROUGHT 2014 JEEP COMPASS IN FOR A SAFETY AND EMISSION INSPECTION. 2014 JEEP COMPASS FAILED EMISSIONS TEST. 21000 MILES. NEW YORK STATE. JEEP CHRYSLER HAS BEEN UNWILLINGLY TO PROVIDE LOANER VEHICLE AND CORRECT THE PROBLEM IN A TIMELY MANNER. MY INSPECTION IS ONLY GOOD UNTIL THE END OF FEBRUARY AND THIS MANNER NEEDS TO BE URGENTLY RESOLVED.
STEERINGFebruary 6, 2016
WHILE LOOKING AT VEHICLES ON THE DEALER LOT I NOTICED THIS VEHICLE HAD THE POWER STEERING PRESSURE HOSE IN CONTACT TO THE DASH PANEL STEEL UPPER CROSS MEMBER. SINCE THE PRESSURE HOSE MOVES WITH THE ENGINE IT CAN WEAR A HOLE IN THE HOSE AND THE VEHICLE WILL LOSE STEERING ASSIST AND SPRAY FLUID ON THE CATALYTIC CONVERTER WHICH WAS CLOSE BY. THIS WAS AN ISSUE I DISCOVERED IN AUGUST OF 2014 WHILE WORKING AT FCA AND I TOLD THE COMPANY THIS ISSUE WAS A DESIGN SAFETY VIOLATION OF FCA OUT STANDARDS. I WAS IGNORED. SOME VEHICLES WHICH HAD NOT BEEN SHIPPED YET WERE KNOWINGLY SHIPPED WITH THIS UNACCEPTABLE HOSE CLEARANCE CONDITION.
ENGINEFebruary 1, 2016
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES, WHILE DRIVING. THE VEHICLE LOST ACCELERATION AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED, WHILE DRIVING AT APPROXIMATELY 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE COMPUTER SOFTWARE WAS REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
ELECTRICAL SYSTEMJanuary 4, 2016
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE VEHICLE WAS RESTARTED AFTER THE BATTERY WAS RECHARGED FROM ANOTHER VEHICLE. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
VEHICLE SPEED CONTROL,ENGINENovember 24, 2015
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE KEY HESITATED TO TURN TO THE ON POSITION. THE OIL PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN THE VEHICLE DID START, IT DID NOT ACCELERATE OVER 5 MPH FOR THE FIRST MILE DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. ....UPDATED 01/13/16 *BF THE CONSUMER STATED THE PROBLEM IS STILL OCCURRING. UPDATED 1/22/16.*JB
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,VISIBILITY/WIPERNovember 9, 2015
MY JEEP IS CURRENTLY BACK AT THE DEALERSHIP FOR THE SECOND TIME BECAUSE THE ESC TURNS OFF/ON OWN ITS OWN. THE FIRST TIME THIS HAPPENED, THE ABS AND CHECK ENGINE LIGHTS CAME ON AND STAYED ON. THE DEALERSHIP SAID IT WAS A FAULTY SENSOR AND REPLACED IT. NOW A FEW MONTHS LATER IT IS DOING THE SAME THING AGAIN, AND NOW THE WINDSHIELD WIPERS COME ON WHEN I USE THE LEFT/RIGHT TURN SIGNALS, TURN THE HEADLIGHTS ON, AND SOMETIMES JUST DRIVING DOWN THE ROAD. I DO NOT FEEL SAFE DRIVING THIS VEHICLE. THE DEALERSHIP SERVICE MANAGER STATED TO MY HUSBAND THAT ITS NOT SAFE FOR THE VEHICLE DO THIS. HOWEVER, THE DEALERSHIP SAYS THAT THE VEHICLE DOES NOT DISPLAY AN ERROR CODE, AND THEY CANNOT RECREATE THESE ISSUES. VEHICLE ALSO MAKES A GRINDING NOISE WHEN TURNING AND THE STEERING FEELS VERY VAGUE AND BOUNCY. THESE ISSUES HAPPEN RANDOMLY DURING BOTH CITY AND HIGHWAY DRIVING. MY JEEP IS A 2014 COMPASS, FWD, 5-SPEED MANUAL TRANSMISSION. IT HAS BEEN AT THE DEALERSHIP FOR OVER A WEEK THIS TIME. THE ESC ISSUE IS A SAFETY ISSUE, AS WELL AS, THE WIPERS. IT SEEMS TO BE AN ELECTRICAL ISSUE AND MAKES ME WONDER IF THE AIRBAGS, ABS, CRUISE CONTROL, ETC. ARE AT RISK OF FAILURE TO OPERATE PROPERLY.
POWER TRAIN,SERVICE BRAKESSeptember 25, 2015
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN UNUSUAL SQUEAKY NOISE EMITTED CONTINUOUSLY. ON SEPARATE OCCASIONS, THE TRANSMISSION EXHIBITED A VIOLENT JERK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10.
AIR BAGSSeptember 1, 2015
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS UNAVAILABLE.
UNKNOWN OR OTHER,ENGINEAugust 13, 2015
I WAS DRIVING APPROXIMATELY 10 MILES AN HOUR IN A PARKING LOT AND MY ENGINE STALLED AND BEGAN TO SMOKE. I REACHED OUT TO THE DEALERSHIP WHERE I PURCHASED MY VEHICLE FIRST AND NO ONE WOULD RETURN MY CAR. THERE IS AN ADDITIONAL RECALL THAT IMPACTS MY VEHICLE WHICH HAS TO DO WITH THE HIJACKING OF THE VEHICLE NAVIGATIONAL SYSTEM/BLUE TOOTH. I CANNOT GET RESOLUTION FROM THE DEALERSHIP. STATE LINE DODGE CHRYSLER JEEP DEALER #45636/45636
SERVICE BRAKESJuly 27, 2015
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHEN THE VEHICLE WAS STARTED AND THE BRAKE WAS ACTIVATED, THE BRAKE EMITTED AN ABNORMAL SOUND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT CONDENSATION CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
ELECTRICAL SYSTEM,ENGINEJuly 9, 2015
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER THE INITIAL ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
SERVICE BRAKESApril 7, 2015
VEHICLE BEGAN MAKING LOUD SQUEAKING NOISES AT 6,000 MILES. I HAVE BROUGHT IT TO THE DEALER 3 TIMES FOR THE ISSUE AND EVERY TIME THEY CLAIM IT IS THE NATURE OF THE VEHICLE. THERE ARE TWO DIFFERENT SQUEAKS: 1) WHEN I TAKE MY FOOT OFF THE PEDAL (SEEMS TO BE FROM THE FRONT) AND 2) WHEN I PUT MY CAR IN REVERSE (SEEMS TO BE FROM THE BACK). THE DEALER SIMPLY INSISTS THERE IS NOTHING THEY CAN DO. *TR
POWER TRAIN,SERVICE BRAKES,ENGINEMarch 11, 2015
I WAS SLOWLY PULLING INTO A PARKING SPACE IN FRONT OF LOCAL PHARMACY. AS I WAS ABOUT TO PUT THE SUV INTO PARK THE VEHICLE SUDDENLY ACCELERATED WITH MY FOOT ON THE BRAKE AND THEN JUMPED TWO CURBSTONES AND WENT ACROSS THE FRONT ENTRANCE TO THE STORE AND THEN HIT A PARKED TOYOTA SUV AND PUSHED THE VEHICLE BACK FOUR FEET AND THEN FINALLY CAME TO A STOP. *TR
STRUCTUREMarch 3, 2015
WATER WAS LEAKING FROM REAR HATCH ONTO INSIDE OF ROOF OF CAR. THIS IS SECOND TIME THIS HAS HAPPENED. I HAVE RESEARCHED THIS PROBLEM AND IT SEEMS LIKE THIS IS A PROBLEM WITH THE JEEP COMPASS. I AM 3000 MILES OVER THE WARRANTY AND AM NEWLY DIVORCED WITH LIMITED FUNDS. I DON'T UNDERSTAND WHY THERE IS NO RECALL FOR THIS PROBLEM SINCE IT IS ONGOING!! THE ROOF OF MY CAR IS STAINED AND NOW I AM HOPING IT DOESN'T SMELL?? I NEED HELP. I JUST BOUGHT THIS CAR HOPING IT WOULD BE A GREAT CAR FOR MY DAUGHTER AND I AND NOW AM SECOND GUESSING MYSELF. *TR
STRUCTURE,VEHICLE SPEED CONTROLJanuary 30, 2015
3RD TIMES A CHARM 2014 JEEP COMPASS THE FIRST TIME IT HAPPENED TO ME IN JULY OR AUG (4 MONTHS AFTER I GOT THE CAR) AND I THOUGHT IT WAS MY FAULT, WHILE PARKING AND HITTING THE BRAKE MY CAR ACCELERATED OUT OF NOWHERE. I THOUGHT I HAD HIT THE ACCELERATOR BY MISTAKE. THANK GOD THERE WAS A CEMENT THING ON THE FLOOR 2ND TIME: MY SISTER AND I AROUND THE HOLIDAYS, WE WERE IN MY JEEP COMPASS, ALSO PARKING AT THE LOCAL MALL THIS IS WHERE I KNEW IT WASN'T ME BUT AGAIN THERE WAS A CEMENT BARRICADE AND PREVENT ANYTHING BAD FROM HAPPENING, SO I THOUGHT IT WAS A FLUKE NOW TODAY AGAIN THIS HAPPENED WHILE PARKING AND STEPPING ON THE BREAK OUT OF NOWHERE MY CAR ACCELERATED THIS TIME NOTHING ON THE FLOOR AND RAN INTO A POST. BAM!! MY CARS HOOD IS ALL MESSED-UP AND SO IS THE BUMPER!! HAS ANYONE ELSE HAD THIS ISSUE WITH THE ACCELERATOR? IDK WHAT TO DO!!!! *TR
STEERING,WHEELSJanuary 10, 2015
I WAS DRIVING ON MY WAY HOME FROM WORK. IT WAS SNOWING ICE. I HAVE LIVED IN COLORADO MY WHOLE LIFE AND BEEN DRIVING IN THE SNOW SINCE I WAS 16. MY CAR WAS BRAND NEW WHEN I HAD RECEIVED IT AND THERE WAS NO WEAR AND TEAR ON THE CAR. IT HAD TAKEN ME ABOUT TWICE AS LONG TO DRIVE HOME BECAUSE I HAD BEEN DRIVING SO SLOW. ONCE I HAD ENTERED MY NEIGHBORHOOD, I TOOK A TURN, THEN ANOTHER IMMEDIATE TURN GOING ABOUT 3 MILES PER HOUR DUE TO ROAD CONDITIONS. MY TURN WAS SLOW AND WIDE AND I HIT A PATCH OF BLACK ICE AND BEGAN TO GLIDE TO THE OPPOSITE SIDE OF THE ROAD, ABOUT 15 FEET BUMPING INTO THE CURB. MY ENTIRE FRONT DRIVER-SIDE AXEL HAD COMPLETELY SNAPPED AND MY REAR AXEL HAD BENT. BOTH TIRES WERE COMPLETELY INTACT AND THE WHEELS WERE NOT EFFECTED AS WELL. THE FRONT DRIVER SIDE HAD BASICALLY BEEN COMPLETE SNAPPED AND TORN OUT OF THE SOCKET. IT IS UNACCEPTABLE FOR THIS EQUIPMENT TO COLLAPSE AND FAIL AT SUCH A LOW SPEED IMPACT. I HAD ALSO BEEN DENIED AND INSPECTION FROM THE SERVICE MANAGER AT THE DEALERSHIP THAT I HAD BOUGHT IT FROM AND HAD IT TOWED TO. THEY HAD ALSO NEGLECTED TO REPORT IT TO THE MANUFACTURER UPON OUR REQUEST, LEAVING ME TO REPORT IT FOR THEM. THE DEALERSHIP THEN THREATENED TO MOVE THE CAR AFTER THE JEEP CORPORATION ORDERED THEM NOT TO. THE JEEP CORPORATION HAD ALSO STATED THAT THEY WOULD INSPECT THE VEHICLE AS SOON AS THEY COULD, POSSIBLE THIS WEEK OF 01/12/2015. I AM REQUESTING NOTIFICATION IMMEDIATELY. *TR
STRUCTUREDecember 17, 2014
2014 JEEP COMPASS. VEHICLE HAS RUST STAINS ON IT AND CUSTOMER FEELS THE REPAIRS SHOULD BE PAID FOR UNDER WARRANTY. *TA
VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEMDecember 7, 2014
SQUEAKY BRAKES AND ACCELERATION PROBLEMS. WHEN I HAVE A NEED FOR SPEED, THE CAR DOWN SHIFTS AND THEN ACCELERATES IS THE BEST DESCRIPTION I CAN GIVE. *TR
AIR BAGSNovember 18, 2014
DEER RAN INTO PASSENGER FRONT SIDE OF CAR. CAR CAUGHT ON FIRE. AIR BAGS DID NOT DEPLOY. *TR
UNKNOWN OR OTHERNovember 17, 2014
I HAVE TAKEN THIS CAR 3 TIMES TO THE DEALER AND NOW IT IS GOING ON THE 4TH TIME TO FIX A SQUEAKY SOUND. I AM TIRED OF RETURNING. IT NEEDS TO BE FIXED AND BY THE WAY AFTER 4 TIMES I DO BELIEVE IT IS CONSIDERED A NEW CAR LEMON. *TR
STRUCTUREOctober 3, 2014
I KEPT HEARING A SQUEAKY NOISE THAT I COULD NOT DETERMINE WHERE IT CAME FROM WHEN I WOULD PULL OFF. I TOOK MY CAR TO THE DUTCHESS JEEP DEALER AND CALLED A FEW TIMES ALSO TO REPORT BUT THEY COULD NOT FIND ANYTHING. THEN FINALLY AFTER MY PERSISTENCE, DUTCHESS SAID THERE WAS A BULLETIN THAT SAID THERE WAS A PROBLEM. DUTCHESS SCHEDULED AN APPOINTMENT RECTIFIED BUT NOW MY CAR SQUEAKS WHILE DRIVING ESP WHEN PULLING OFF. COULD THIS BE A LEMON? *TR
SERVICE BRAKES, HYDRAULICSeptember 25, 2014
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED WHILE STOPPING AT THE STOP SIGN, AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE DRUMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 4,833.
AIR BAGSSeptember 4, 2014
WHILE DRIVING THE AIR BAG WARNING LIGHT CAME ON. DROVE REST OF THE WAY HOME AND DISENGAGED CAR ENGINE, RESTARTED VEHICLE LIGHT STAYED ON. CONTACTED MECHANIC AND SUGGESTED TO TAKE TO DEALER. BROUGHT TO THE DEALER PURCHASED FROM (LESS THAN 90 DAYS PRIOR) THEY INDICATED ONE IF THE SIDE AIRBAGS IS BROKEN, NEEDS ANEW "SKIRT ASS'Y" AND IT DISABLES ALL AIRBAGS FOR SAFETY. HOW IS DISABLING AIRBAGS HELPING MY SAFETY? WHILE I CAN UNDERSTAND THE NEED TO DRAW A LINE FOR WARRANTIES, MY VEHICLE IS 1400 OUT OF THE BUMPER TO BUMPER AND THE AIR BAGS ARE NOT A PART THAT GETS USED. IT'S GOING TO BE OVER $900 TO REPAIR. WHY ISN'T CHRYSLER STANDING BEHIND THEIR VEHICLES LESS THAN THREE YEARS OLD? OF WHICH HAD AIRBAG RECALLS IN THE RECENT PAST. *TR
STRUCTUREAugust 19, 2014
ON 6/19/14 WE CHECKED OUT A 2014 JEEP COMPASS SPORT. DURING TEST DRIVE WE COULD HEAR AIR NOISE. DEALER ASSURED US IT WOULD BE FIXED. WE SIGNED CONTRACT, TOOK CAR BACK FOR THEM TO TEST TO VERIFY AIR NOISE. IT WAS VERIFIED. THEY PUT NEW WEATHER STRIPPING ON TWO DOOR'S WINDOWS. THE "FIXED" WEATHER STRIPPING IMMEDIATELY WAS BUCKLING AND THE AIR NOISE WAS STILL THERE AND WATER CAME IN AFTER THEY WASHED THE CAR. TOOK CAR BACK AND THE DEALER SAID THEY NEEDED TO REPLACE WEATHER STRIPPING ON ALL FOUR DOORS. TOOK CAR BACK FOR REPAIRS. THE DEALER SAID THREE OF FOUR WINDOWS LOOKED O.K. HE SAID HE DIDN'T KNOW HOW THE FOURTH ONE COULD BE FIXED AS HE DIDN'T THINK ADHESIVE COULD BE PUT ON ADHESIVE, AND HE'D CALL ME THE NEXT DAY TO TELL ME WHAT CAN BE DONE. NONE OF THE OTHER WINDOWS HAVE ADHESIVE. AS OF THE NEXT DAY THE WEATHER STRIPPING IS COMING OFF, BUCKLING, ETC. ON ALL FOUR DOORS AGAIN EVEN THE ONE WITH SOME ADHESIVE ON IT. CONTINUED AIR NOISE.EVEN RIGHT AFTER THE WEATHER STRIPPING WAS FIXED THERE WAS AIR NOISE. STILL NO CALL FROM THE DEALER AS OF 8/19/14 AM CALLING CHRYSLER. I HAVE READ ONE OTHER COMPLAINT AS MINE ON EDMUNDS. *TR
ELECTRICAL SYSTEM,ENGINEJune 28, 2014
HAVE INITIATION SWITCH PROBLEMS. THE ENGINE WILL NEED CATCH WHEN THE STEERING WHEEL ISN'T PERFECTLY STRAIGHT WHILE THE VEHICLE IS IN PARK. I CAN SHIFT TO OTHER GEARS FROM , PARK BUT THE ENGINE WILL NOT START. IF THE STEERING WHEEL IS STRAIGHT, I HAVE NO PROBLEMS. *TR
ENGINEJune 25, 2014
I'VE BOUGHT ON AUGUST 2014 FROM AN ITALIAN DEALER MODEL JEEP COMPASS CRD 2.2 MODEL 4X4. DRIVING SATURDAY 21 JUNE ON THE HIGHWAY IN MILAN-ITALY, THE ENGINE SUDDENLY SHUT DOWN, LEAVING ME HOLD IN THE MIDDLE OF THE HIGHWAY ROWS, WITH EXTREME DANGER FOR MY ME MY FAMILY AND THE VEHICLES ARRIVING. I WAS SIMPLY TOLD BY THE DEALER THAT THE ISSUE WAS A CHIP. EVEN THEY DIDN'T WANT TO MAKE A TEST DRIVE ON THE ROAD. ONLY WHEN I BARELY ASKED FORCING THEM TO DO IT, THEY AGREED. AS I HEARD ABOUT US RECALLS FROM CHRYSLER JEEP COMPASS 2014 MODELS DUE TO THE SAME ISSUE, WHAT CAN I DO HERE IN ITALY? JUST HOPING THAT MY AND LIVES OF MY FAMILY IS NOW SAFE AND NO MORE DEPENDING ON A CHIP WHICH SHUT DOWN THE ENGINE DURING DRIVING SUDDENLY? PLEASE LET ME KNOW! *TR
ELECTRICAL SYSTEM,ENGINEJune 16, 2014
I PURCHASED A 2014 JEEP COMPASS FOR MY DAUGHTER FROM PALMER'S AIRPORT HYUNDAI IN MOBILE AL IN FEBRUARY 2014. WE HAVE BEEN HAVING SEVERAL ISSUES WITH THIS VEHICLE. IT STARTED OUT NOT WANTING TO CRANK PROPERLY. IT WAS THEN TAKEN TO ROUNDTREE DEALERSHIP IN MOBILE WHERE TECH [XXX] STATED THEY COULD NOT FIND ANYTHING WRONG WITH IT. ABOUT 2 WEEKS LATER SHE TOOK IT TO BROOKS MOTORS IN JACKSON AL. THEY STATED THEY STARTED THE JEEP APPROXIMATELY 50 TIMES AND FOUND NO PROBLEM. WE THEN CONTACTED CHRYSLER CORPS. TO SEE IF THEY COULD HELP. SHE HAS BEEN SPEAKING WITH [XXX] ABOUT THE JEEP. ABOUT 3WEEKS AGO THE AIR CONDITIONER STOPPED WORKING PROPERLY. WE WERE THEN SUPPOSED TO TAKE IT BACK TO BROOKS FOR REPAIR AND WOULD RECEIVE A LOANER UNTIL REPAIRS WERE MADE. WHEN SHE ARRIVED THEY PRETENDED THEY KNEW NOTHING ABOUT HER COMING AND TREATED HER VERY RUDELY SO SHE LEFT AND CONTACTED [XXX] ONCE AGAIN. [XXX] THEN INSTRUCTED TO HER TO TAKE IT TO [XXX] IN DAPHNE AL. WITH AN APPT. AND WAS SUPPOSED TO RECEIVE A LOANER IF NEEDED. MY DAUGHTER ARRIVED AT 8:00 AM AND ASKED FOR [XXX] WHO DID NOT KNOW ANYTHING ABOUT HER APPT. A TECH NAMED [XXX] WENT AHEAD WITH APPT. AFTER INSPECTING THE VEHICLE HE TOLD HER THEY HAD TO SEND INFO UP TO CHRYSLER TO SEE WHAT REPAIRS COULD BE DONE BECAUSE THIS ISSUE HAS BEEN SEEN IN OTHER VEHICLES AND WOULD CALL HER AND LET HER KNOW. [XXX] CALLED HER BACK THE NEXT DAY STATING THERE WAS NOTHING THEY COULD DO NO RECALL HAS COME DOWN YET AS TO HOW TO FIX CRANK ISSUE AND AC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ELECTRICAL SYSTEMJune 10, 2014
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE EMERGENCY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE WAS 250.
LATCHES/LOCKS/LINKAGES,SERVICE BRAKESJune 9, 2014
VEHICLE PURCHASED FROM LARRY H. MILLER CAR SALES, ON FEBRUARY 2ND,2014. A NEW JEEP COMPASS 2014. THE THIRD DAY AFTER PURCHASE I TOOK THE VEHICLE IN TO REPORT PROBLEMS WITH THE VEHICLE. 1: A LOUD NOISE IN THE REAR BRAKES. 2: REAR WINDOWS IN THE VEHICLE WENT DOWN BY THEMSELVES WHEN DRIVING THE VEHICLE. 3: FRONT PASSENGER DOOR COULD NOT BE UNLOCKED WITH THE KEY. I TOOK THE VEHICLE IN THREE TIMES FOR THESE REPAIRS. THE ONLY THING THAT WAS REPAIRED WAS THE FRONT PASSENGER DOOR LOCK. THE WINDOWS GOING DOWN WERE NEVER EVEN LOOKED AT, THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. THE LOUD NOISE IN THE REAR BRAKES WAS CHECKED BY THE TECHNICIANS, THREE TIMES AND THEIR ANSWER FOR THE PROBLEM WAS THERE WAS NOTHING WRONG WITH THE BRAKES AND THAT WAS JUST A CHARACTERISTIC OF THAT MODEL (JEEP COMPASS). I ASKED TO BE PUT IN A DIFFERENT VEHICLE, BECAUSE I AM AND WERE CONCERNED ABOUT THE STABILITY OF THE VEHICLE. I AM VERY DISAPPOINTED IN THE SERVICE I RECEIVED AND IN THE VEHICLE THAT WAS SOLD TO ME. THE NOISE IN THE REAR BRAKES IS OF GREAT CONCERN TO ME, AS FAR AS THE DEPENDABILITY AND SAFETY. I DO NOT WANT TO KEEP THIS VEHICLE. I BELIEVE IT IS A LEMON. *TR
POWER TRAINMay 20, 2014
BOUGHT THE VEHICLE BRAND NEW WITH 30ISH MILES ON IT, ON 12APR14. ON 19APR14 (ABOUT 420 MILEAGE ON IT) THE VEHICLE STOPPED IN THE MIDDLE OF AN INTERSECTION. WOULD NOT SHIFT/MOVE. MY WIFE HAD TO FLOOR THE GAS PEDAL TO GET IT TO CHUG OUT OF THE INTERSECTION. I GOT THERE AN HOUR AFTER SHE CALLED ME. THE HOOD WAS SO HOT I COULD BARELY HOLD IT WHEN I OPENED IT. TRANSMISSION FLUID WAS POURING OUT. WHEN THE TOW TRUCK PICKED IT UP IT POURED MORE FLUID OUT. IT WAS IN THE SHOP UNTIL 16MAY14. THE DEALER SAID IT WAS A FRONT TRANSMISSION PUMP, AND WAS ON NATIONAL BACK ORDER. I SPOKE TO TX LEMON LAW AND THEY SAID SOUNDS LIKE A CASE. I NEVER FILED BECAUSE I WAS GIVING THE DEALER UNTIL 18MAY14, AS THAT WOULD HAVE BEEN 30 DAYS IN THE SHOP. *TR
ELECTRONIC STABILITY CONTROL (ESC),ENGINEApril 29, 2014
ON 4/26/2014 I WAS DRIVING ON A 4 LANE ROAD AT 30 MPH WHEN CAR STARTED ACTING SLUGGISH AND JERKY. I PULLED TO THE FARTHEST RIGHT HAND PART OF THE ROAD AND CAR THEN COMPLETELY DIED. WAS ABLE TO COAST TO THE SHOULDER AND 3 MEN ASSISTED ME IN PUSHING CAR OUT OF THE OF THE ROAD. CAR WOULD NOT START AND HAD TO BE TOWED/ FLATBED TO DEALER. CAR IS 8 MONTHS OLD WITH APPROX 11, 000 MILES. THE DEALER STATED IT WAS THE IGNITION COIL. WHEN THEY TESTED IT THEY FOUND NO SPARK, DTC FOR COIL IONIZATION P2302. TESTED AND FOUND NO POWER AT COILS. TESTED AND FOUND BLOWN FUSE, REPLACED FUSE AND TESTED, BLOWS FUSE AFTER 30 SECONDS. TESTED AND FOUND 4 COIL MELTED/GROUNDED. COIL WOULD NOT COME OUT DUE TO MELTAGE. HAD TO BREAK COIL AND REMOVE DEBRIS FROM TUBE. THEY REPLACED COIL. DEALERSHIP STATED THEY HAVE NOT COME ACROSS THIS BEFORE. RECEIVED VEHICLE BACK ON 4/29/2014. *JS
POWER TRAINApril 28, 2014
2014 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED 3 WEEKS AFTER PURCHASING THE VEHICLE, IT BROKE DOWN WHILE DRIVING. HE WAS ABLE TO COAST DOWN A HILL AND GET OFF THE ROAD. THE VEHICLE HAD TO BE FLAT BEDDED TO THE DEALER. THE TOW TRUCK OPERATOR INFORMED HIM, THE TRANSMISSION HAD FAILED, AS EVIDENCED SHOWED FLUID HAD LEAKED ALL OVER HIS TRUCK, AS IT WAS BEING PUT ONTO THE FLATBED. THE VEHICLE WAS AT THE DEALER FOR 3 WEEKS. *JB
TIRES,WHEELSMarch 13, 2014
TIRE LOW AIR INDICATOR CAME ON AND TIRE WENT FLAT. I LOOKED AT TIRE AND REFILLED WITH AIR JUST ABOVE THE SIDE WALL INTO THE TREAD ON THE TOP SIDE OF THE TIRE WAS THREE HOLES UP TO 1/4 AND THE SIDE WALL HAD A BUBBLE THREE INCHES ACROSS JUST ABOUT 3 INCHES BELOW THE THREE HOLES . I HIT NOTHING AND DID NOT DAMAGE THE SIDEWALL. THE DEALER AUTO NATION IN SPRING TX ACTED LIKE A 3RD GRADER SHRUGGED HIS SHOULDERS AND SAID TAKE IT TO A FIRESTONE DEALER. *TR
AIR BAGSMarch 5, 2014
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT AFTER BEING INVOLVED IN A HEAD ON COLLISION WHILE DRIVING 45 MPH, THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE NECK, SHOULDER, AND KNEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,828.
AIR BAGSMarch 5, 2014
AIRBAGS FAILED TO DEPLOY- DURING A HEAD-ON COLLISION AT 40 MPH IN THE OPPOSING VEHICLE TRAVELING AT APPROXIMATELY 15 MILES AN HOUR, AND TOTAL DESTRUCTION OF THE FRONT END OF THE VEHICLE THE AIRBAGS FAILED TO DEPLOY. ADDITIONAL INJURIES WERE SUSTAINED TO THIS FAILURE. NO RECALL NOTICE HAD BEEN RECEIVED BY THE OWNER. *TR
POWER TRAIN,ENGINEFebruary 25, 2014
I BOUGHT MY CAR 2/5/14, BRAND SPANKING NEW (ONLY 35 MILES ON IT). I WAS STOPPED AT A STOP LIGHT AT NIGHT FAR AWAY FROM MY HOME WAITING FOR IT TO TURN GREEN. AT THIS POINT THE CAR HAS ABOUT 365 MILES ON IT. THE CAR JERKED A FEW TIMES BUT SOUNDED LIKE IT WAS ABOUT TO TAKE OFF, LIKE IT WAS SHIFTING BY ITS OWN. CAR DID NOT RPM. IT STOPPED JERKING HOWEVER HAPPENED AGAIN A FEW SECONDS LATER. WHEN THE LIGHT TURNED GREEN, THE CAR WOULD NOT GO ANYWHERE. I HAD TO PRESS ON THE GAS FOR A LONG TIME BEFORE THE CAR DECIDED TO MOVE OR EVEN SHIFT INTO A GEAR. CAR WOULD MOVE BUT ONLY IN 1ST GEAR, IT RPM'D ALL THE WAY TO 4. THE TEMPERATURE GAUGE SHOWED THAT THE CAR GOT HOTTER THAN USUAL. ONCE I FOUND A SAFE PLACE TO PARK, I IDLED INTO A ANGLE PARKING SPOT AND BY THEN THE CAR WOULDN'T MOVE ANYMORE - SOLID ENGINE LIGHT CAME ON. ONCE I GOT A HOLD OF THE DEALER THEY GAVE ME INSTRUCTIONS FOR TOWING. AS SOON AS THE CAR WAS PUT ON THE FLATBED TOW TRUCK, ALL YOU COULD SEE WAS TRANSMISSION FLUID ALL OVER THE GROUND. IT LOOKED LIKE BLOOD, EVERYWHERE. THAT HAPPENED ON 2/12/14. IT IS 2/25/14 - CAR IS STILL AT THE DEALER WAITING TO BE FIXED, APPARENTLY PARTS ARE NATIONAL BACKORDER AND I AM ANGRY. I HAD MY CAR FOR 8 DAYS; DEALER HAS HAD IT GOING ON 13 DAYS NOW. AT LEAST, THOUGH, I AM THANKFUL IT DID NOT HAPPEN ON THE EXPRESSWAY OR WHAT NOT. I COULD HAVE DIED. THE TRANSMISSION IS NOT SAFE; COULD POTENTIALLY CAUSE AN ACCIDENT. *TR
STEERINGFebruary 8, 2014
THE CAR IS ALL OVER THE ROAD WHEN DRIVING ON SNOW COVERED ROADS.I HAD THE DEALER CHANGE TIRES.IT DID NOT HELP!! IT FEELS LIKE I''M SKATING ON ICE AND AM WHITE KNUCKLED EVERY TIME I APPROACH OTHER VEHICLES COMING AT ME! I HAD A 2011 COMPASS THAT PERFORMED SPOTLESS_WHAT HAPPENED HERE? *TR
STRUCTUREJanuary 25, 2014
PASSENGER SIDE FRONT AND BACK DOORS HAVE A LEAK WHICH ALLOWS WATER TO LEAK INTO THE VEHICLE CAUSING THE CARPETING TO BECOME SATURATED AND RETAIN THE WATER TO THE POINT WHERE IT PUDDLES AND HARD TO PROPERLY CLEAN. *TR
ENGINEDecember 27, 2013
VEHICLE WAS DRIVEN AT 60 MPH ON INTERSTATE. VEHICLE'S ENGINE STALLED CAUSING SUDDEN DROP IN SPEED TO 25 MILES MPH. VEHICLE WAS THEN PULLED TO A COMPLETE STOP, PLACED IN PARK, THEN TURNED OFF. ONCE THE VEHICLE WAS RESTARTED ENGINE LIGHT WAS ILLUMINATED. VEHICLE WAS THEN DRIVEN OFF OF INTERSTATE WHERE IT STALLED AN ADDITIONAL 4 TIMES WITHIN 10 MINUTES OF OPERATION. *TR
VISIBILITY/WIPERNovember 12, 2013
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THE WINDSHIELD WIPER MECHANISM WOULD NOT FUNCTION WHEN THE LEVER WAS PUSHED DOWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE TECHNICIAN STATED THE KNOB HAD TO BE TURNED IN ORDER TO ACTIVATE THE WINDSHIELD WIPER. THE CONTACT STATED WHEN HE ORIGINALLY PURCHASED THE VEHICLE THE WINDSHIELD WIPER LEVER COULD BE PUSHED DOWN IN ORDER TO ACTIVATE THE WIPERS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 400.
STRUCTUREMay 19, 2013
PURCHASED A NEW 2014 JEEP COMPASS, AND 2 DAYS AFTER PURCHASING ON MY WAY HOME I SET CRUISE CONTROL AND LET MY FOOT OFF THE PEDAL. WHEN I MOVED MY LEFT FOOT CLOSER TO MY SEAT, MY SHOE TRIGGERED THE HOOD RELEASE LATCH. THE HOOD POPPED UP A FEW INCHES, AND IF THE UNDER HOOD SAFETY WASN'T THERE THE HOOD COULD HAVE OPENED COMPLETELY. SAME THING HAPPENED 4-5 DAYS LATER, WHILE DRIVING DOWN THE INTERSTATE. THE WAY THE LATCH PROTRUDES NEAR THE PEDALS IS THE CAUSE FOR THE MULTIPLE TIMES I'VE ACCIDENTALLY TRIGGERED THE HOOD RELEASE. *TR