432 consumer complaints have been filed with NHTSA for the 2007 Jeep Compass. Click any complaint to view the full owner description.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINEApril 17, 2026
Upon driving on the highway the engine begins to make a hissing sound . Then the the car begins to feel like its slowly braking. From there It slowly loses power . The accelerator does nothing. This happened when my son I his [XXX] was drive me to airport through [XXX] mountains. Had to pull over many times eventually getting and Uber from gas station to make flight. Very unsafe condition and is need of repairs INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHERNovember 12, 2023
dashboard had check engine light on. transaxle indicator light turned on when i was driving about 65 mph on the freeway and slowed down and wouldn’t accelerate. The large commercial truck behind me was unable to stop on time that it almost hit us behind. There was a construction on my right lane and cars on my left lane. it took me some seconds to reach the end of construction site in my right lane. A second or two more not changing lane to my right side would have hit me and my children. All the truck driver was able to do was pressed on the horn to make me aware that he is too close behind me. Changed of speed in a freeway that fast could have killed me and my kids. i have not been able to drive in the Freeway with this car and even if i get it fixed, I still won’t feel safe to drive it. The car runs fine when the transaxle light doesn’t come on. certain movement, light turns on and off.
STEERING,POWER TRAIN,ENGINEJuly 12, 2023
The vehicle has a problem that it will stall out after filling up with gas. The timing of the stall out is such that within a minute or two of leaving the gas station and pulling into traffic, the vehicle will buck and the motor will shut off. when this happens, the vehicle also loses power steering and brakes. This creates an INCREDIBLY dangerous situation as the driver essentially has no control any longer. It is a consistent, repeatable problem that occurs every time the vehicle is filled with gas.
SERVICE BRAKES,FORWARD COLLISION AVOIDANCEJune 5, 2023
Handbrake won’t lock brakes grinding bad problems Coming To Complete stop emergency brake Won’t go Off
STEERING,SUSPENSION,STRUCTURENovember 29, 2022
The frame Infront where the motor and steering attach rotted completely threw, separated at the weld. It is a safety hazard where steering is affected. The dash lights for the traction, abs, and even the cruise control are on and those items are no longer functional. This car was purchased in 2017, Holiday automotive in Fondulac, Wi with this condition apparent. The mechanic who changed my oil reported it to me in the spring of 2018. And as of this spring the car is undrivable as it is broken. If this were to break while someone were driving it, an accident would happen.
ENGINE,FUEL/PROPULSION SYSTEMNovember 24, 2022
Every time I fill up my gas tank the car will stall and shut down in the middle of the road. This is extremely dangerous as I need to put my car in park to restart it.
SUSPENSION,SERVICE BRAKES,FORWARD COLLISION AVOIDANCEJuly 5, 2022
Unknown
STRUCTUREMay 11, 2022
The contact owns a 2007 Jeep Compass. The contact stated that while operating the vehicle, there was a clunking noise present while making right and left turns. The vehicle was taken to the local mechanic who diagnosed that the subframe of the vehicle was faulty due to severe rust and corrosion and needed to be replaced. The vehicle was taken to the local dealer who confirmed the diagnoses. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact indicated the vehicle was serviced in 2014 under a Manufacturers Service Campaign. No further information was available. The failure mileage was 70,000.
SUSPENSIONJanuary 3, 2022
The contact owns a 2007 Jeep Compass. The contact stated while driving at an undisclosed speed, an abnormal clanking sound was coming from the rear of the vehicle. The contact drove the vehicle to an independent mechanic who inspected the vehicle but could not determine the cause of the failure. The vehicle was taken to another independent mechanic who diagnosed the vehicle and determined that the rear strut assembly was damaged and needed to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. The VIN was not available.
POWER TRAINDecember 9, 2021
Cvt transmission slips cause car to stumble in pulling out from stop when turning front wheels feel as if skipping n or not turning does this until transmission shifts then goes away. If cut transition control it does drive little better ti transmission shifts... .had 2shop look at jeep..both stated cvt transmislipping / failing ... Less then 150000 miles on vehicle Transmission has been inspected n fluid checked on several occasions fluid is never low
STEERING,SUSPENSIONJuly 26, 2021
While driving about 40mph the car violently changed lanes with no warning. Luckily no cars were near and i was able to bring the car back under control. I have experienced loose steering before but never to this extreme. I am scared to drive car fearing for safety of myself and passengers. I have read up about these cars and all the problems they have of which I have experienced quite a few myself. I was told the car needed extensive repair to the front end and that there was extensive corrosion to many parts on the under carriage.
SUSPENSION,STRUCTUREMarch 25, 2021
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 3 MPH, THE FRONT SUB FRAME RUSTED AND FRACTURED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS TOWED TO FORREST AUTO REPAIR (600 MAIN ST, WILMINGTON, MA 01887, (978) 658-8171) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
VEHICLE SPEED CONTROLMarch 3, 2021
DRIVING ALONG AT NORMAL SPEED, ROUGHLY 30MPH, AND CAR TOOK OFF AND ACCELERATED ON ITS OWN AT A HIGH SPEED RATE, UNSURE HOW FAST IT ACCELERATED TO.. FLEW ACROSS AN INTERSECTION WITH AN INCLINE. JUMPED THE HILL DUKES IF HAZARD STYLE. CAME DOWN, BUSTED TIRE, RIM AND PASSENGER SIDE WINDOW, MIRROR AND SPRING AND WHO KNOWS WHAT ELSE. I WAS ON A GRAVEL COUNTRY ROAD. POTHOLES BUT OTHERWISE GOOD TRAVEL CONDITIONS. I DON'T HAVE ANY PHOTOS NOW BUT CAN GET THEM IF NEEDED. VEHICLE IS UNABLE TO BE DRIVEN
SUSPENSION,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMJanuary 16, 2021
MY 2007 JEEP COMPASS WAS JUST SITTING IN THE YARD NOT BEING DRIVEN WAS NOT HOT AND IT JUST CAUGHT ON FIRE BY ITSELF THE FIRE DEPARTMENT HAD TO COME AND ASSIST WITH PUT IN THE FIRE OUT THE FIRE CHIEF STATED FROM HIS INVESTIGATION THAT IT WAS ELECTRICAL PROBLEM FROM THE LIGHTS AND AS I SAID THE VEHICLE WAS NOT BEING OPERATED AND THE LIGHTS WAS NOT ON
SUSPENSION,STRUCTUREDecember 18, 2020
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SWAYED WITHOUT WARNING. THE CONTACT NOTICED THE FRONT AND REAR CROSS MEMBERS WERE RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE CROSS MEMBER WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANDERSON CHRYSLER DODGE JEEP RAM (5711 E STATE ST, ROCKFORD, IL 61108, (815) 229-2000) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 137,000.
ENGINEDecember 15, 2020
EVERY TIME I FILL MY JEEP UP WITH GAS NOT EVEN 5 SECS AFTER I LEAVE THE ENGINE TURNS OFF. NOW THE CHECK ENGINE HAS POPPED UP ON MY DASHBOARD. I RAN A CODE READER AND IT FOUND CODE P0420.
ELECTRICAL SYSTEMOctober 13, 2020
ELECTRICAL PROBLEM. VEHICLE WITHOUT WARNING LOST COMPLETE ELECTRICAL POWER WHILE DRIVING. THE VEHICLE ESSENTIALLY SHUT OFF WHILE DRIVING AND AT A LIGHT. I HAVE TO GET RID OF THE VEHICLE BECAUSE IT PRESENTS SAFETY ISSUES.
VEHICLE SPEED CONTROLSeptember 10, 2020
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE ACCELERATOR PEDAL SEIZED WHILE TRAVELING AT A LOW RATE OF SPEED AND THAT THE CHECK ENGINE AND BRAKE WARNING LIGHTS WERE CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL SINCE OWNING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO DARCARS CHRYSLER DODGE JEEP RAM OF MARLOW HEIGHTS (5060 AUTH WAY, CAMP SPRINGS, MD 20746) WHERE THEY INFORMED HER THAT IT WAS BEST TO DISPOSE OF THE VEHICLE DUE TO THE EXTENSIVE DAMAGE THAT NEEDED TO BE REPAIRED. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 10V234000 (VEHICLE SPEED CONTROL). THE CONTACT CALLED THE MANUFACTURER AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT THEN FILED A COMPLAINT WITH THE MANUFACTURER. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 150,000.
SUSPENSION,UNKNOWN OR OTHERAugust 29, 2020
THE HOLE FRAME IS RUSTED AND BROKE UP FRONT. BALL JOINTS ARE POPPING AND NOT BAD. THE SWAY BARS ARE POPPING AND NOT BAD. READING BRAKES BUT ARE GOOD. BUT ALL IN ALL FRAME BAD RUSTED OUT AND BUSTED.
UNKNOWN OR OTHERAugust 15, 2020
BLOOD HAS BEEN DRAWN, AND A SMALL AMOUNT OF SKIN WAS REMOVED. THE UPPER METAL LATCH FOR THE GLOVE BOX HAS A KNIFE EDGE. IT IS APPARENT THAT THERE WAS NO ATTEMPT TO FILE THE EDGE DULL BEFORE IT WAS PAINTED OVER. THIS IS LOCATED IN AN AREA WHERE HANDS ARE SUPPOSED TO REACH IN. A COMPETENT SERVICE DEPARTMENT WITH A METAL FILE AND A PAINT PEN CAN REMEDY THIS IN ONE MINUTE. I DON'T WANT ANYONE ELSE TO BE SIMILARLY INJURED. PLEASE ENFORCE A RECALL. THANKS FOR GIVING THIS YOUR ATTENTION.
POWER TRAINJune 29, 2020
CVT OVERHEATS AT HIGHWAY SPEEDS. WHEN THE CVT TRANS OIL HEAT LIGHT COMES ON THE CAR RPMS INCREASE AND ACCELERATION IS LOST. IT WAS SCARY LOSING SPEED ON THE HIGHWAY. *TR
ENGINEJune 4, 2020
CAR STALLS OUT AT SLOW SPEEDS. *TR
SUSPENSION,STRUCTURE,UNKNOWN OR OTHERMay 29, 2020
PURCHASED A 2007 JEEP COMPASS 2ND HAND AND FOUND REAR SUBFRAME AND SUSPENSION PARTS IS SEVERELY RUSTED . THE VEHICLE CLUNKS AND HOPPS WITH EVERY BUMP IN THE ROAD. IF YOU RUN OVER THE REFLECTORS WHILE CHANGING LANES VEHICLE WILL ABRUPTLY JERK IN THE DIRECTION YOU ARE GOING. TOOK IT TO JEEP THERE WAS A RECALL FOR THIS PROBLEM THAT EXPIRED IN 2017 I DON'T THINK THERE SHOULD BE AN EXPIRATION DATE FOR A SAFETY HAZARD THAT THOUSANDS OF JEEPS AND OR DODGES HAVE THEY TOLD ME THEY CANT HELP ME. *TR
FUEL/PROPULSION SYSTEMMay 5, 2020
WHEN PUTTING FUEL IN THE GAS TANK, THE PUMP KICKS OFF AND GAS SPLASHES OUT LIKE THE TANK IS FULL. WE HAVE TO HOLD THE NOZZLE AND LET IT TRICKLE IN THE GAS FOR QUITE SOMETIME. IT DOESN'T MATTER HOW WE HOLD THE GAS NOZZLE OR WHAT ANGLE, IT SIMPLY SHUTS OFF THE PUMP LIKE ITS FULL, AND I'M DEALING WITH SPILT GAS ON ME AND THE GROUND! I CANNOT FILL MY TANK! AFTER SPEAKING WITH A JEEP DEALERSHIP, THEY VERIFIED IT DOES HAPPEN TO THE COMPASSES. WHAT! THERE IS A RECALL FOR THE 2012, FOR THE SAME PROBLEM. I AM REQUESTING A FULL REFUND FOR GETTING MINE FIXED, FOR SEEMS TO BE THE SAME PROBLEM. THE PROBLEM GOT WORSE, I NEED GAS AND IT ALAS IT DIDN'T ALLOW FOR A FILL UP OF GAS. *TR
FUEL/PROPULSION SYSTEMMarch 8, 2020
FILL UP WITH GAS, GET A COUPLE BLOCKS DOWN THE ROAD AND VEHICLE STALLS, TRY RESTARTING AND IT HESITATES
STRUCTUREFebruary 12, 2020
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THE VEHICLE FAILED THE STATE INSPECTION DUE TO SEVERE RUST TO THE SUBFRAME OF THE VEHICLE. A DEALER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
SUSPENSIONFebruary 8, 2020
THE SUSPENSION ON THE 2007 JEEP COMPASS FEELS DANGEROUS. REPLACED STRUTS AND HAD OTHER SUSPENSION WORK DONE, YET VEHICLE WOBBLES LEFT TO RIGHT WHEN HITTING BUMPS. FEELS LIKE IT IS SKIDDING ACROSS THE ROAD. NOTICABLE AT LOW SPEEDS FEELS UNSAFE AT HIGHWAY SPEEDS.
SUSPENSIONJanuary 27, 2020
CLICKING NOISE FROM SUSPENSION AREA WHEN DRIVING. VEHICLE ONLY DRIVEN AT SLOWER SPEEDS AS IT'S VEHICLE MY DAUGHTER DRIVES TO SCHOOL. I TOOK TO MECHANIC AND HE SAID THE FRAME IS BADLY RUSTED AND JUST TOUCHING IT TO SHOW ME THE FRAME WAS BREAKING. VEHICLE HAS TO HAVE THE FRAME REPLACED TO SAFELY DRIVE VEHICLE AGAIN. THIS SHOULDN'T HAPPEN TO A CAR OF THIS AGE.
ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)January 23, 2020
THE TIPM IS FAILING CAUSED ME TO STALL AT 70MPH ON A HIGHWAY IN TRAFFIC DOORS UNLOCKED AND THEN THREW ALL ELECTRICAL CODES
STEERING,SUSPENSION,STRUCTUREOctober 26, 2019
WHILE MOVING , EVERY BUMP OR CRACK IN ROAD CREATED A RATTLE AND THUD AND WOULD VIBRARATE THOUGH STEERING COLUMN. WENT TO REPAIR GARAGE AND WAS SHOWN RUSTED CROSSMEMBER BARELY HOLDING TOGETHER. PLUS SWAY BAR BROKE LOOSE FROM RUSTED AREA
UNKNOWN OR OTHEROctober 2, 2019
2007 JEEP COMPASS EXPERIENCED SUBFRAME RUST/ROT WITH TOTAL FAILURE AT 76,XXX MILES WHILE BEING OPERATED STRAIGHT ON A STATE HIGHWAY.
FUEL/PROPULSION SYSTEMSeptember 30, 2019
IN MY FAMILY WE OWN A 2007 JEEP COMPASS WHICH WE ARE PLEASED TO OWN. HOWEVER, LAST YEAR (2018) WE FOUND THAT IT WAS SPITTING GASOLINE OUTSIDE OF THE CAR AFTER WE FINISHED PUMPING IT. IT LOOKED LIKE THE CAR WAS PUMPING THE GAS BACK TO US WITHOUT WE EVEN TURNING THE CAR ON. AT THE BEGINNING I COULD NOT PUMP ENOUGH GASOLINE INTO THE FUEL TANK. IT STOPPED UNEXPECTEDLY AND SPIT THE FUEL OUT, WITH ENOUGH FORCE AND QUANTITY TO FILL THE CAP COMPARTMENT AND NOTABLY REACHING THE FLOOR. WE TOOK IT TO THE DEALER THREE FOR THE SAME ISSUE AND THEY CHANGED A COUPLE OF PARTS AND PARTIALLY SOLVED THE PROBLEM IN FEBRUARY 2019. PARTIALLY BECAUSE WHEN WE FILLED THE TANK FULL, IT CAUSED THE ENGINE TO TURN OFF WITHIN 5 MINUTES OF FUELING. HOWEVER, IN JUNE 2019, WE FOUND THAT THE CAR WAS AGAIN SPITTING GAS OUT WHEN WE FILL THE TANK TO FULL. AGAIN, WITH ENOUGH FORCE AND QUANTITY TO FILL THE CAP COMPARTMENT AND NOTABLY REACHING THE FLOOR. THEREFORE, WE DECIDED TO MAKE THIS SAFETY COMPLAIN BECAUSE NOT ONLY MY FAMILY IS IN HIGH DANGER BUT ALSO EVERY PERSON AT A GAS STATION WHERE WE FILL WITH GASOLINE. MOREOVER, IT IS CONCERNING THAT A CAR DEVELOPS THIS TYPE OF PROBLEM BY ITSELF AND JEEP DOES NOT SEEM TO HAVE A DEFINED SOLUTION FOR THIS MATTER.
FUEL/PROPULSION SYSTEMSeptember 24, 2019
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. AFTER THE FUEL TANK WAS FILLED, THE VEHICLE STALLED. THE FAILURE WAS EXPERIENCED EACH TIME THE FUEL TANK WAS FILLED. ON ONE OCCASION, WHILE AT A COMPLETE STOP, THE ENGINE HAD TO BE RESTARTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000.
POWER TRAIN,ENGINESeptember 23, 2019
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY BEGAN TO DECELERATE AND STALLED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 199,000.
STRUCTURESeptember 23, 2019
FRONT SUB FRAME IS ROTTED RIGHT THROUGH, APPARENTLY A COMMON PROBLEM ON THESE VEHICLES
SUSPENSIONSeptember 13, 2019
INSPECTION AFTER CLUNKING FROM THE FRONT OF THE VEHICLE REVEALED SEVERE ROT AND CORROSION OF THE SUBFRAME WITH THE MOUNTING FOR THE ANTI-ROLL BAR COMPLETED BROKEN AWAY FROM THE SUBFRAME. ALSO SEVERE CORROSION AROUND THE LOWER CONTROL ARM MOUNTING APPEARED TO BE CLOSE TO THE FAILURE POINT. TOOK THE VEHICLE TO THE JEEP DEALER WHO STATED THAT THE 10 YEAR EXTENDED WARRANTY HAD EXPIRED AND THAT I SHOULD NOT DRIVE THE VEHICLE DUE TO SAFETY CONCERNS. FOUND FCA INTERNAL WARRANTY DOCUMENT ID-14-02 FOR THE SUBFRAME CORROSION ISSUE DATED 5/19/14 WHICH REFERS TO FCA SERVICE BULLETIN 23-012-14 AND STATES THAT ALL DEALER PERSONNEL ARE TO BE MADE AWARE OF THIS BULLETIN. I HAVE A RECEIPT FOR OTHER REPAIRS FROM AN FCA DEALER DATED 7/28/14, 2 MONTHS AFTER THE WARRANTY BULLETIN DATE AND THERE WAS NO NOTIFICATION GIVEN ABOUT THE INSPECTION MANDATED UNDER THE WARRANTY AND NOTHING NOTED ON THE RECEIPT. THUS THERE WAS NO WAY FOR ME TO KNOW ABOUT THIS WARANTY AND SAFETY ISSUE WHICH I AM NOW TOLD HAS EXPIRED FOR MY VEHICLE. PER DEALER INSTRUCTION, I CALLED FCA CUSTOMER CARE AND WAS ALSO TOLD THE WARRANTY FOR MY VEHICLE HAD EXPIRED AND MY ONLY CHOICE WAS TO PAY FOR REPAIRS MYSELF. IN SCROLLING THROUGH THE COMPLAINTS ALREADY NOTED IN THE NHTSA SITE, I SEE NUMEROUS MENTIONS OF THIS PROBLEM WITH MANY INDICATING COMPLETE SUBFRAME AND SUSPENSION FAILURE WITH INJURY ONLY BEING PREVENTED BY THE SLOW OPERATING SPEED AT THE TIME OF THE FAILURE. THIS PROBLEM IS A MANUFACTURING DEFECT WHERE IMPROPER MATERIALS AND/OR COATINGS WERE USED BY FCA ON THESE COMPONENTS. FOR REFERENCE MY 1998 DODGE NEON HAS NO SUCH PROBLEM AFTER 21 YEARS AS IT USED GALVANIZED COATING ON THIS CRITICAL COMPONENT. FCA NEEDS TO ISSUE A RECALL AND PAY ALL ASSOCIATED COSTS FOR THIS SAFETY RELATED ISSUE AND BE LIABLE FOR ANY INJURIES RESULTING FROM THESE FAILURES.
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)August 3, 2019
WHILE DRIVING THE CAR IT STARTED PULLING TO THE LEFT AND STEERING WHEEL WAS SHAKING. THERE WAS ALSO A POUND SQUEALING NOISE. PULLED VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THE DRIVER SIDE FRON TIRE WAS LEANING INWARDS. LOOKED UNDER THE VEHICLE AND NOTICED THE SUB FRAME HAD RUSTED THROUGH AND BROKE.
SUSPENSION,POWER TRAIN,WHEELSJuly 24, 2019
THIS JEEP COMPASS WAS PURCHASED FOR OUR COLLEGE AGE DAUGHTER IN MARCH 2019, TODAY WHILE DRIVING, HER REAR DRIVER SIDE WHEEL MADE A LOUD NOISE THEN FELT LIKE IT 'DROPPED' AND UPON GETTING STOPPED, SHE DIDN'T WRECK THANK GOD, AS SHE WAS PULLING INTO OUR DRIVE. UPON INSPECTION IT WAS DISCOVERED THAT HER REAR CROSSMEMBER HAD RUSTED INTO. I SEARCHED AND FOUND THAT THERE HAD AT ONE TIME BEEN A RECALL ON THIS PARTICULAR PART DUE TO EXCESSIVE RUST FROM THE SALT BELT STATES. WE ARE IN KY BUT WHEN WE PURCHASED THE VEHICLE IT WAS TITLED IN MICHIGAN, WHICH IS MOST DEFINITELY IN THAT SALT BELT. I AM NOT SURE WHY THIS RECALL WAS NOT COMPLETED BY THE FORMER OWNER BUT I BELIEVE IT SHOULD BE CORRECTED NO MATTER THE AGE OF THE VEHICLE. THIS COULD HAVE CAUSED MY DAUGHTER TO BE IN A VERY SERIOUS ACCIDENT. WE HAD NO INFORMATION ABOUT ANY RECALL THAT HAD PREVIOUSLY BEEN ISSUED.
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINEJuly 3, 2019
TAKATA RECALL IT CUT OFF ON ME AT THE LIGHT IN TRAFFIC ANDIT JERKS WHEN IT PULL I GOT EVERYTHING FIXED SO THEY TOLD ME TO GET IT CHECKED I DID ITS THE COMPUTER MALFUNCTION
SUSPENSIONJune 13, 2019
BADLY RUSTED ENGINE CRADLE AND OIL PAN PREMATURELY! FIAT CHRYSLER WOULD NOT HELP REPLACE EVEN THOUGH THEY KNOW THE PROBLEM EXISTS. NO ACCIDENTS YET BUT REMAINS UNSAFE TO DRIVE.
FUEL/PROPULSION SYSTEMMay 29, 2019
AFTER FILLING UP THE GAS TANK WITH FUEL, THE JEEP WILL BEGIN TO STUTTER AND THE ENGINE WILL DIE. SOMETIMES IT HAPPENS IMMEDIATELY BUT OTHER TIMES IT TAKES A FEW MINUTES AND WILL HAPPEN WHILE IN TRAFFIC. AFTER THE INTIAL STUTTERING AND DYING, THE CAR RUNS FINE AFTER RESTARTING BUT THIS HAPPENS WITH EVERY FUEL FILL-UP.
STRUCTUREMay 29, 2019
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE SERVICING HIS WIFE'S VEHICLE, THE CONTACT NOTICED LOTS OF RUST AND HOLES ON THE SUBFRAME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.
STRUCTUREMay 23, 2019
I HAVE A 2007 JEEP COMPASS 4WD. THE REAR SUBFRAME ON THE DRIVERSIDE IS ROTTEN OUT AND MAKING THE DRIVER SIDE REAR WHEEL BEND. I HAVE A 4 YEAR THAT GOES IN MY CAR, AND I HAVE LOOKED ONLINE. JEEP WAS MADE AWARE OF THE RUST ROT, AND CHOOSE NOT TO DO ANYTHING
FUEL/PROPULSION SYSTEMMay 18, 2019
CAR STALLS A FEW TIMES AFTER FILLING UP GAS TANK. THEN IT RUNS FINE. HAPPENS RIGHT AFTER YOU LEAVE GAS STATION, IN MOTION OR AT IDLE .
SUSPENSION,WHEELSMay 8, 2019
WHEN DRIVING OVER BUMPS YOU CAN CLEARLY HEAR THE SUSPENSION OR STRUTS. YOU CAN HEAR THEM ALSO WHILE JUST DRIVING DOWN THE ROAD. SOMETIMES IT SOUNDS LIKE THE BOLTS ARE GONNA COME OUT. IT ALSO HAVE SOME KIND OF CREAKY NOISE SOMETIMES AS WELL
STRUCTUREApril 12, 2019
SEVERE CORROSION TO THE FRAME AND SUB FRAME OF THE JEEP COMPASS. THE FRONT SUB FRAME IS SEPARATING FROM THE FRAME AND NOW THE VEHICLE IS UNSTABLE AND UNSAFE TO DRIVE. THERE SHOULD NOT BE THIS MUCH CORROSION ON A 2007 VEHICLE OF ANY KIND.
SUSPENSION,STRUCTUREMarch 31, 2019
THE UNDERNEATHETH IS ROTTED AND THERE WAS A SECRET RECALL! BECAUSE AS A OWNER OF A JEEP I EVER GOT A LETTER AND IF YOU LOOK ONLINE ALMOST EVERYONE WITH THIS YEAR JEEP HAS THE SAME PROBLEM
UNKNOWN OR OTHERMarch 9, 2019
LEAKS WATER THROUGH DOME LIGHT WHILE DRIVING. WATER POOLS IN THE DOME LIGHT AND AFTER HEAVY RAINS I FIND 2 INCH PUDDLES OF WATER ON MY PASSENGER SIDE FLOOR. THIS IS NOT ONLY A FIRE HAZARD AS IT'S COMING THROUGH AN ELECTRIC PORT DRIPPING ON MY RADIO BUT ALSO JUST A HAZARD WHEN DRIVING AND SURPRISED WITH WATER POURING OUT OF THE LIGHT. HAS BEEN CONSISTENTLY GETTING WORSE FOR YEARS NOW, STARTED WITH THE OCCASIONAL DRIP.
SUSPENSIONFebruary 25, 2019
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE ACCELERATING UP TO 60 MPH, THERE WAS A RATTLING NOISE DETECTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE REAR CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMFebruary 21, 2019
AFTER FILLING UP MY 07 JEEP COMPASS NOT EVEN AS I WAS PULLING OUT OF THE PARKING LOT THE JEEP STARTED STUTTERING AND SHUT OFF .. IT HAPPENED MULTIPLE TIMES UNTIL I GOT HOME. WHILE ACCELERATING IT WOULD ACT LIKE IT WANTED TO STALL . AND WHILE COMING TO A SHOP IT WOULD CUT OFF. I WAS ALMOST HIT BECAUSE OF THIS . AND I HAD MY DISABLED DAUGHTER IN THE CAR. I HAVE READ MULTIPLE COMPLAINTS ABOUT THIS & SOMETHING NEEDS TO BE DONE .
STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)February 17, 2019
PROBLEMS AFTER FUELING: AFTER FILLING MY VEHICLE UP, WITHOUT FAIL, THE ENGINE STALLS, SHUTS OFF, VIOLENTLY JERKS AND/OR DECREASES SPEED AND THEN RETURNS TO REGULAR DRIVING CONDITIONS. I HAVE CHANGED THE GAS CAP, GAS STATIONS AND OCTANE LEVELS, AS WELL AS THE AMOUNT OF GAS CONSUMED, ALL WITHOUT ANY RESOLVE. ALTHOUGH I NEVER TIP OFF THE GAS TANK, I WILL FILL THE GAS TANK AND I EXPERIENCE ERRATIC BEHAVIOR WITHOUT FAIL. IT DOES NOT MATTER IF I SIT AT THE GAS PUMP OR DRIVE AWAY IMMEDIATELY, THE VEHICLE WILL ENTER A DISTRESSING ROUTINE OF JOLTING, AND TURNING OFF. THIS HAS BECOME A SAFETY ISSUE AT TIMES, THE UNPREDICTABLE BEHAVIOR HAS HAPPENED IN TRAFFIC WHILE CROSSING BUSY INTERSECTIONS, DRIVING DOWN THE HIGHWAY AS WELL AS LEAVING THE PUMP. IF THE VEHICLE IS NOT IN MOTION IT WILL SHUT OFF COMPLETELY. THIS OCCURS WHETHER I'M STILL AT THE PUMP PREPARING TO DRIVE OFF, STOPPING AT A STOP SIGN, OR WHILE WAITING TRAFFIC LIGHT. THE JERKING ERRATIC BEHAVIOR OCCURS ANYTIME THE VEHICLE IS IN MOTION. IT DOES NOT MATTER IF I'M GOING 5MPH OR 60MPH. IT ALWAYS OCCURS WITHING 3 MILES OF FILLING UP THE VEHICLE. TIME IS NOT THE REMEDY BUT RATHER DISTANCE AS THE VEHICLE MY EXPERIENCE ERRATIC BEHAVIOR MULTIPLE TIMES. THIS ISSUE STARTED 3 YEARS AGO AND CONTINUES TODAY. PLEASE INVESTIGATE THIS GROWING PROBLEM AMONG JEEP VEHICLES TO AVOID FUTURE MAJOR ACCIDENTS OR FATALITIES. CONCERNED JEEP COMPASS OWNER.
SUSPENSION,STRUCTUREFebruary 6, 2019
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM ALERTED HIM TO CHECK THE FRONT DRIVER'S SIDE TIRE. THE CONTACT PLACED AIR IN THE TIRE. WHILE DRIVING FROM THE FUEL STATION AND MAKING A LEFT TURN, THE CROSS MEMBER FRACTURED INTO THE TIRE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS NEAR A REPAIR FACILITY AND THE MECHANIC DIAGNOSED THAT THE CROSS MEMBER HAD EXTENSIVE RUST TO THE POINT THAT IT FRACTURED INTO THE FRAME. THE VEHICLE WAS THEN TOWED TO A SECOND FACILITY FOR DIAGNOSTIC TESTING. A DEALER WAS NOT CONTACTED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS INCLUDED IN MANUFACTURER EXTENDED WARRANTY CAMPAIGN NUMBER: X69 (FRONT AND REAR CROSS MEMBER CORROSION) AND TSB NUMBER: 23012-14. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
FUEL/PROPULSION SYSTEMFebruary 6, 2019
I BOUGHT THIS CAR FOR MY DAUGHTER USED AND THE FUEL MILEAGE WAS POOR. I HAVE HAD THIS CAR TO MULTIPLE SHOPS AND EVEN A DODGE DEALER WHO DID NOT DIAGNOSE THE PROBLEM CORRECTLY. I FOUND A NEW GARAGE THAT WAS VERY HONEST AND THEY FOUND THAT THE VALVE INSIDE THE GAS TANK THAT CONTROLS WHERE THE FUEL GETS TRANSFERRED TO WAS FAULTY. THIS CAUSED GAS TO BE SENT TO THE CATALYTIC CONVERTER AND VAPORS TO BE SENT TO THE ENGINE CAUSING THE CAR TO STALL WITHIN A 1/8 A 1/2 OF A MILE AFTER FILLING THE TANK. THE CAR WOULD BASICALLY SHUT DOWN AND STALL OUT CAUSING CONTROL ISSUES. THIS ALSO CAUSED DAMAGE TO THE CONVERTERS AND ALSO THE COAL FILTER ON THE GAS TANK. IT HAS TAKEN MANY DEALERS TO FIND ONE THAT COULD DIAGNOSE THE PROBLEM AND AFTER ABOUT $3000 IN REPAIRS IT IS FINALLY BEING FIXED. THIS FAULT IN THE VALVE COULD CAUSE A FIRE WITH HEAT IN THE CONVERTER AND IS VERY DANGEROUS. I HAVE SEEN A LOT OF INFORMATION ONLINE WITH OTHER DODGE COMPASS CUSTOMERS HAVING THIS PROBLEM AND THE ONLY WAY TO FIX IT, IS TO REPLACE THE GAS TANK. THE OTHER OPTION IS TO NEVER FILL UP YOUR GAS TANK. THIS IS A SAFETY CONCERN THAT I BELIEVE SHOULD BE LOOKED INTO.
SUSPENSIONFebruary 2, 2019
WHILE DRIVING THE DRIVER SIDE REAR WHEEL SUDDENLY TILTED INWARD SO WHEN WAS RUBBING WHEEL WELL. GOT VEHICLE HOME LESS THAN 1 MILE AWAY AND SAW CROSS MEMBER RUSTED COMPLETELY ALLOWING UPPER CONTROL ARM TO MOVE.
SUSPENSIONJanuary 24, 2019
THE FRONT SUB-FRAME (DRIVERS SIDE) OF MY DAUGHTERS CAR BROKE. THANKFULLY SHE WAS JUST PULLING UP TO A STOP LIGHT LEAVING A COLLEGE CAMPUS WHEN IT BROKE AND NOT ON THE HIGHWAY OR MOVING FAST. THE PIECE JUST SNAPPED. I SEE THERE IS AN ISSUE WITH SOME OF THE 2007 COMPASS WHERE THEY EXTENDED THE WARRANTY BUT IT DOES NOT APPLY TO OUR VIN NUMBER FOR SOME REASON. THIS IS A HUGE SAFETY ISSUE.
SUSPENSIONJanuary 16, 2019
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHEN THE CONTACT TOOK THE VEHICLE TO AUTONATION TOYOTA FORT MYERS (2555 COLONIAL BLVD, FORT MYERS, FL 33907, (239) 321-5413) FOR ENGINE REPAIRS, HE WAS INFORMED THAT THE REAR SUSPENSION CROSSMEMBER NEEDED TO BE REPLACED DUE TO CORROSION. THE CROSSMEMBER WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000. *TR
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINEJanuary 14, 2019
CHECK ENGINE LIGHT CAME ON PAID $800 DOLLARS TO RESOLVE ISSUES, I AM STILL HAVING PROBLEMS WITH CHECK ENGINE LIGHT. A FEW SENSORS(OIL, HEATING ETC) WERE REPLACED, O2 SENSORS WERE REPLACED. I WAS TOLD THAT IT COULD BE THE VEHICLE'S COMPUTER SYSTEM. THIS IS CREATING A VERY SERIOUS HEADACHE PROBLEM. I TRIED WITH NUMEROUS CAR REPAIR SHOPS AND THEY DON'T SEEM TO PINPOINT THE PROBLEM. THEY CHECK THE CODES AND THEIR RESPONSE IS "IT APPEARS THAT THIS IS WHATS WRONG WITH IT, BUT THERE IS NO WARRANTY, THAT WE CAN RESOLVE THE ISSUES. ISSUES ARE HAPPENING WHILE DRIVING THE VEHICLE IS IN MOTION
SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJanuary 9, 2019
PARKING BRAKE DOESN'T WORK AND THE STABILITY OF THE VEHICLE IS NOT GOOD IT WOBBLES AROUND TURNS AND I'M AFRAID THE VEHICLE WILL ROLL ONE DAY. THIS UNSTABLE CONDITION WILL HAPPEN ON THE CITY HIGHWAY AND CITY STREETS WHILE IN MOTION DRIVING. I PUT ON THE PARKING BRAKE AND IT DOES NOT STOP THE VEHICLE BECAUSE I CAN DRIVE IF I FORGOT I PUT IT ON WITHOUT ANY PROBLEMS AND I'LL HEAR THE BEEPING GO OFF AND PUT MY PARKING BRAKE ON. I FEEL AS IF ONE DAY TO SCHOOL MY VEHICLE WILL ROCK UNSTABLE AND CAUSE ME TO WRECK EVEN THOUGH I AM VERY CAREFUL.
FUEL/PROPULSION SYSTEMJanuary 9, 2019
THERE'S A FUEL ISSUE, AS YOU TOP OFF THE GAS DRIVE IT A HALF A MILE THE CAR JERKS AND SHUTS OFF STEERING WHEEL LOCKS UP, AFTER A FEW TIMES OF IT HAPPENING AFTER FUELING THE CAR UP. ITS DANGEROUS AND A SAFETY ISSUE. LOOKED IT UP AND A BUNCH OF PEOPLE WITH MY MODEL HAD THE SAME ISSUE AND IT HAS TO DUE WITH FUEL GETTING IN THE EVAP CHAMBER WHICH REQUIRES A FULL TANK REPLACEMENT REPORTED FROM MULTIPLE OWNERS OF MY MODEL. WHICH IS AN EMISSIONS AND SAFETY ISSUE. ITS IN MOTION LESS THAN A MILE AFTER FUELING COMPLETELY WHEN IT JERKS THEN STALLS.
STRUCTUREJanuary 4, 2019
2 WEEKS AGO PURCHASED A 2007 JEEP COMPASS. SOME RATTLING UNDER NEATH WHEN DRIVING SO TOOK IT TO A MECHANIC. THEY HAD IT HOISTED UP AND FOUND A MINOR ISSUE. BUT THE MECHANIC POINTED OUT THE FRONT CROSSMEMBER/SUBFRAME WAS RUSTED OUT. HE SAID IT NEEDS TO BE REPLACED BECAUSE IT IS A SERIOUS SAFETY ISSUE. LOOKED ONLINE AND THIS IS A COMMON PROBLEM WITH JEEP COMPASS AND PATRIOTS FROM 2007 AND ON. I WAS QUOTED $1600 FOR REPLACEMENT. I CALLED CHRYSLER/JEEP HEADQUARTERS AND SAID THEY WERE AWARE OF THE ISSUE AND HAD AN EXTENDED WARRANTY BUT MY VEHICLE IS NOT COVERED!!!!! I TOLD THEM IT SHOULD BE COVERED NO MATTER WHAT BECAUSE THEY USED CHEAP AND WEAK STEEL WHICH CORRODES FASTER IN NORTHERN CLIMATES DUE TO SALT USE ON ROADS AND IT IS A HUGE SAFETY ISSUE!. THE ENGINE COULD FALL OUT, THE SUSPENSION COULD GIVE OUT WHILE DRIVING AND CAUSE AN ACCIDENT. THEY KEPT REPEATING "PAST EXTENDED WARRANTY". MY 1997 JEEP GRAND CHEROKEE JUST DIED 2 WEEKS AGO AND I NEVER HAD FRAME ISSUES WITH IT. I LOVED MY GRAND CHEROKEE, IT WAS WELL BUILT AND LASTED FOR 21 YEARS! I AM SO DISAPPOINTED WITH CHRYSLER JEEP RIGHT NOW. THEY WENT FROM BUILDING QUALITY PRODUCTS TO CHEAP AND EXPENSIVE. THEY KEPT REPEATING "PAST WARRANTY"
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMNovember 26, 2018
I BOUGHT THE JEEP COMPASS AROUND JULY OR AUG. NO SOONER THEN I BOUGHT IT IT WOULD JERK WHEN I WOULD TAKE OFF. THEN MY RPMS WOULD REV UP. LILE ITS NOT SHIFTING THE RIFHT WAY. ALSO MY JEEP HAS A HARD TIME GOING UP HILL. I DON'T FEEL LIKE MY JEEP IS SAFE AND IT SCARES ME. ALSO MY ENGINE LIGHT CAME ON TODAY.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMNovember 15, 2018
I PURCHASED VEHICLE IN FEB 2018 FOR MY THEN 16 YEAR OLD DAUGHTER. LAST COUPLE OF REFUELS, VEHICLE WILL STALL OUT AFTER LEAVING GAS STATION. SHE LOOSES POWER, STEERING & BRAKING ABILITY WHEN THIS OCCURS. VEHICLE WILL START BACK UP DRIVE ALONG A WHILE THEN STALL OUT AGAIN. THIS HAPPENS SEVERAL TIMES THEN WILL OPERATE NORMALLY TILL NEXT FILL-UP.
STEERING,SUSPENSIONNovember 15, 2018
HAD A LOT OF BANGING NOISES OVER BUMPS. AFTER AN INSPECTION UNDER CAR, FOUND FRONT & REAR SUB FRAMES ROTTED OUT. ALSO REAR WHEEL BEARINGS BAD, BROKEN ABS TONE RINGS. REAR SUSPENSION LINKS SEIZED TO REAR SUB FRAME. I ALSO HAD TO REPLACE FRONT STRUTS & SWAY BAR BUSHINGS. (VERY POOR FOR A 10 YEAR OLD CAR)
STEERING,ENGINE,FUEL/PROPULSION SYSTEMNovember 8, 2018
AFTER FILLING THE TANK WITH GAS, THE VEHICLE WILL SHUT OFF AFTER ABOUT 1/8 OF A MILE. IT WILL JUST STALL OUT AND LOSE STEERING AND LIGHTS.
STRUCTURE,ENGINENovember 1, 2018
THE VEHICLE FAILED INSPECTION LAST WEEK DUE TO X58 FRONT/REAR CROSSMEMBER BEING COMPLETELY RUSTED AND IN DANGEROUS CONDITION. APPARENTLY THIS WAS UNDER WARRANTY BECAUSE THIS HAS BEEN A SERIOUS ISSUE. I WAS NOT AWARE OF THE PROBLEM NOR THE WARRANTY AND NOW I'M STUCK WITH A CAR THAT IS NOT DRIVABLE.
FUEL/PROPULSION SYSTEMOctober 29, 2018
FUEL TANK--JEEP DEALER SAYS MY ENTIRE FUEL TANK NEEDS TO BE REPLACED. THE TANK ONLY ALLOWS A TINY AMOUNT OF FUEL TO GO IN WHEN PUMPING GAS. THIS IS MY FIRST TIME BEING A JEEP OWNER AND IT SEEMS RIDICULOUS TO HAVE TO REPLACE SUCH A MAJOR PART.
STRUCTUREOctober 25, 2018
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE REAR SUBFRAME ASSEMBLY WAS RUSTED, WHICH CAUSED THE REAR WHEELS TO BEND. THE CONTACT CALLED PROGRESSIVE CHEVROLET AT 330-879-3697 (LOCATED AT 8000 HILLS AND DALES RD NW, MASSILLON, OH 44646) AND WAS INFORMED THAT THERE WAS NO WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
ENGINEOctober 24, 2018
ENGINE STALLS AFTER REFILLING GAS TO "FULL" TANK. IT HAPPENS AFTER TANK REFILL ONLY. IT HAPPENS WITHIN A QUARTER MILE OF THE GAS STATION. TODAY IT HAPPENED WHILE I WAS IN TRAFFIC. I SEARCHED THIS ISSUE ONLINE AND THERE MULTIPLE REPORTS OF THE SAME ISSUE FOR COMPASSES AND PATRIOTS. I DON'T THINK THERE IS A DEPENDENCY ON SPEED. IT IS MORE LIKELY THE TIME AFTER REFILLING AND STARTING ENGINE.
STRUCTUREOctober 10, 2018
BROUGHT MY VEHICLE IN FOR WHAT I THOUGHT WAS A BAD BALL JOINT ON THE FRONT DRIVER'S SIDE. I WAS TOLD MY SUBFRAME IS COMPLETELY RUSTED OUT IN THAT SPOT. IT'S SO BAD THAT THE MECHANIC ISN'T SURE HE CAN ACTUALLY FIX IT. I FOUND OUT THAT THIS IS SO COMMON THAT CHRYSLER EXTENDED WARRANTIES FOR EVERYONE, BUT DIDN'T OFFER A RECALL. NOT ONLY THAT, BUT THEY ONLY OFFERED THIS FOR A SET TIME OF 120 MONTHS. YOU WOULD THINK THEY WOULD HAVE NOTIFIED PEOPLE OF THIS SO THEY COULD HAVE IT REPAIRED. INSTEAD, THOSE OF US WHO HAPPEN TO HAVE AN INCIDENT AFTER THE TIME FRAME ARE NOW OUT OF LUCK AND OUT OF A LOT OF MONEY TO (HOPEFULLY) REPAIR THE PROBLEM. DISAPPOINTING TO SAY THE VERY LEAST.
SUSPENSIONOctober 8, 2018
DURING VEHICLE INSPECTION THE REAR CROSS MEMBER WAS FOUND TO HAVE RUSTED THROUGH. THE FRONT CROSS MEMBER HAD THE SAME PROBLEM AND WAS REPLACED IN 2016 UNDER A CAMPAIGN THROUGH JEEP. NOT A RECALL THOUGH. NOW TWO YEARS LATER THE REAR HAS THE SAME PROBLEM BUT IT IS NOT COVERED BECAUSE IT HAD A TEN YEAR EXPIRATION FROM DATE OF MANUFACTURE. THIS IS A KNOWN DEFECT FROM JEEP AND SHOULD NOT HAVE HAD A TIME LIMIT PLACED ON IT. THEY SHOULD HAVE BEEN RECALLED AND REPLACED. JEEP KNOWS THEY ARE DEFECTIVE ITS JUST A MATTER OF TIME.
FUEL/PROPULSION SYSTEMSeptember 17, 2018
CAR STALLS AFTER FILLING UP GAS TANK...APPARENTLY THIS IS A KNOWN ISSUE AND IS HAPPENING TO MY DAUGHTERS CAR AND SHE WAS ALMOST IN A BAD ACCIDENT DUE TO THE CAR STALLING WHEN PULLING OUT OF A WAWA GAS STATION. THERE IS APPARENTLY A NEED TO REPLACE THE FUEL TANK DUE TO A VAPOR LOCK ISSUE WHICH CHRYSLER IS AWARE OF AND IS HAPPENING IN MORE THEN ONE TYPE OF THEIR VEHICLES... THIS IS A DANGEROUS ISSUE THAT IF NOT RECALLED AND THE COMPANY IS HELD ACCOUNTABLE WILL LEAD TO DEATH.
SUSPENSIONSeptember 4, 2018
I RECENTLY TOOK MY VEHICLE TO A LOCAL SHOP BECAUSE OF LOUD CLUNKING NOISES. THEY STATED THAT THE REAR SUSPENSION IS TOTALLY ROTTED OUT AND THE CLUNKING WAS BASICALLY THINGS SHIFTING AROUND UNDERNEATH. HE TOLD ME IT WAS A REAL SAFETY ISSUE AND SAID IT IS NOT SAFE TO BE ON THE ROAD. HE ALSO STATED THE FRONT IS ROTTED AS WELL.
SUSPENSIONAugust 31, 2018
REAR DRIVER SIDE SUSPENSION RUSTED AWAY FROM FRAME. SUB FRAME EXTREMELY RUSTED NEEDS REPLACED PER JEEP DEALER CAR WANDERS NOW AND ROLLOVER FEAR. CONTACTED FIAT CHRYSLER CUSTOMER SERVICE. DENY ISSUE IS THERE'S SINCE OUT OF WARRANTY. INTERNAL MEMO ALLOWED FIXING OF ISSUE UNTIL FEB 21, 2017. BUT SINCE I WAS UNAWARE THERE WAS A SAFETY ISSUE UNTIL FAILURE HAPPENED APPRX MID AUGUST 2018.
SUSPENSION,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)August 30, 2018
I BOUGHT THIS VEHICLE AND PUT $423 INTO THE FRONT END REPLACING ROTORS, BRAKES, WHEEL BEARINGS, HUB ASSEMBLY AND CONTROL ARM BUSHINGS ONLY TO TAKE IT TO A GARAGE TO FIND OUT WHY IT WAS STILL IMPOSSIBLE TO DRIVE SAFELY. I WAS TOLD BY TWO DIFFERENT GARAGES THAT IT ISN'T SAFE TO DRIVE BECAUSE THE STRUTS AND WHOLE FRONT END IS DAMAGED BEYOND REPAIR THAT WOULD COST MORE THAN THE VEHICLE IS WORTH. ALSO THE CAR DEALERSHIP HAS REMOVED THE AIRBAGS AND NOW MADE IT NONSTICKERABLE. YOU CAN'T DRIVE IT WITHOUT THE VEHICLE FEELING LIKE THE FRONT END IS GONNA FALL OUT AND IS UNABLE TO CONTROL THE STEERING.
EXTERIOR LIGHTINGAugust 21, 2018
I HAVE OWNED THIS VEHICLE A LITTLE OVER A YEAR NOW, BOTH FRONT TURN SIGNAL LIGHT COVERS HAVE FALLEN OFF EXPOSING THE TURN SIGNAL LIGHT FIXTURES. BOTH FELL OFF WITH IN A MONTH APART.
SUSPENSIONAugust 21, 2018
RE:FRONT FRAME CROSSMEMBER. THESE PARTS WERE INSPECTED AS OK IN 2014 BY DEALER PER THE CHRYSLER WARRANTY EXTENSION LETTER ABOUT FRAME ROT. IN JULY 2018 ROT AND DETERIORATION DISCOVERED BY OWNER THAT WOULD HAVE BEEN THERE PRIOR TO THE WARRANTY EXTENSION EXPIRATION IN JULY 2017. THE WARRANTY EXTENSION PERIOD WAS TOO SHORT AND CHRYSLER SHOULD HAVE HAD THE VEHICLES RE-INSPECTED FOR DETERIORATION THROUGHOUT THE WARRANTY PERIOD. I AM WANTING A FAIR RESOLUTION TO A NOW DANGEROUS SITUATION WITH MY VEHICLE.
STRUCTUREAugust 8, 2018
STARTED HEARING A LOT OF NOISES IN THE FRONT END, TOOK IT TO MY LOCAL MECHANIC. HE SAID THE FRONT CROSS MEMBER WAS RUSTED IN 2, WHICH WAS CAUSING EVERYTHING TO ROCK. NOT SAFE TO DRIVE. HE SAID THIS HAS BEEN AN ONGOING PROBLEM FOR A LONG TIME WITH CHRYSLER PRODUCTS.
FUEL/PROPULSION SYSTEMJuly 21, 2018
CAR STALLS AFTER FILLING THE GAS TANK.
SUSPENSIONJuly 19, 2018
RUSTED OUR SUBFRAME AND SPRING
STRUCTUREJuly 10, 2018
SEVERE CORROSION OF CROSSMEMBERS & INCOMPLETE DEALER SERVICING OF ISSUE. A TSB # 23-012-14 ISSUED 5/19/2014 EXTENDED COVERAGE OF CROSSMEMBERS TO UNLIMITED MILEAGE & 10 YEARS. DEALER REPLACED FRONT CROSSMEMBER 02/2017 WITHIN COVERAGE PERIOD BUT CLAIM CONDITION AT TIME OF REAR CROSSMEMBER DIDN'T ALSO WARRANT REPLACEMENT DESPITE LACK OF METAL STRUCTURE TO WALLS OF CROSSMEMBER AND HAVE DECLINED TO EXTEND REPAIR TO AN OBVIOUSLY LONG EXISTING PROBLEM OF REAR CROSSMEMBER CONDITION.
STRUCTUREJuly 9, 2018
I EXPERIENCED A TIRE BLOWOUT ON I-70 WHILE TRAVELING AT 60MPH. FORTUNATELY, NO CARS WERE AROUND AT THE TIME OR IT COULD HAVE KILLED ME OR CAUSED SERIOUS HARM TO MY CAR OR ANOTHER. I HAVE BEEN STRUGGLING WITH TIRE ISSUES FOR SOME TIME, BUT THEY COULD NOT FIGURE OUT WHY. I HAVE HAD A PREVIOUS BLOWOUT AS A RESULT OF THE INSIDE EDGES OF THE TIRES WEARING OUT TOO QUICKLY. AFTER HAVING MY CAR TOWED TO A TIRE SHOP DURING THIS INCIDENT, THEY INFORMED ME THAT THE REAR SUBFRAME IS RUSTED THROUGH AND CAUSING THE TIRES TO WEAR ON THE INSIDE EDGES. THEY STATED THE FRAME WILL NEED TO BE REPAIRED OR REPLACED BEFORE AN ALIGNMENT CAN EVEN BE MADE. THEY RECOMMENDED I GET IT REPAIRED AS SOON AS POSSIBLE SINCE IT IS UNSAFE. . THEY ALSO TOLD ME TO CHECK WITH JEEP ON RECALLS. I HAVE CALLED JEEP THREE TIMES NOW. THEY STATED THEY WERE AWARE OF AN ISSUE AND THEY HAD EXTENDED A WARRANTY ON IT BUT I WAS OUT OF THAT WARRANTY WHICH EXPIRED LAST YEAR. THEY ORIGINALLY SAID THAT IT IS POSSIBLE THEY WOULD FIX IT OUT OF WARRANTY, BUT I WOULD NEED TO GET AN APPOINTMENT AND FOLLOW UP WITH THEM. I CALLED THEM BACK AFTER THE LOCAL SHOP REFUSED TO HELP ME. THEY STATED THAT I HAD TO HAVE A DIAGNOSTIC TEST DONE. I TOLD THEM I WAS UNHAPPY WITH THIS SINCE I DIDN'T FEEL I SHOULD HAVE TO PAY FOR THIS AND DRIVE AN UNSAFE CAR TO THE DEALERSHIP WHICH IS NOT CLOSE TO ME. THEY THEN INFORMED ME THAT THEY ARE ACTUALLY NOT GOING TO HELP ME AT ALL BECAUSE THE WARRANTY IS EXPIRED. THIS IS A HUGE SAFETY ISSUE AND I HAVE FOUND DOZENS OF COMPLAINTS ONLINE. PLEASE TELL ME WHY THIS IS NOT A RECALL. I COULD HAVE EASILY BEEN KILLED BY THIS ISSUE. I HAVE HAD NEAR MISSED FROM BLOWOUTS TWICE NOW, WHICH I NOW KNOW WERE A RESULT OF THIS. FURTHERMORE, THIS IS A VERY EXPENSIVE REPAIR AND BUYERS DJOUKD BE MADE AWARE BEFORE PURCHASE. THIS SHOULD BE A RECALL WITH ALL EXPENSES COVERED. I AM REALLY UPSET THAT IT IS NOT.
UNKNOWN OR OTHERJuly 9, 2018
TODAY WHILE LEAVING A DRIVE THRU MY CAR STALLED AND THEN WENT BACK TO NORMAL, I PULLED INTO A PARKING SPACE 20 SECONDS AFTER LEAVING THE DRIVE THRU WINDOW AND PUT MY FOOT ON THE BREAK. ABOUT 5 SECONDS AFTER THAT MY CAR HAD JUST DIED. I PUT IT IN PARK, AND TURNED IT BACK ON AND IT STARTED UP WITH NO ISSUES AND I DROVE HOME WITH NO ISSUES (ABOUT 20 MILES FROM MY HOME). THIS HOWEVER IS NOT THE FIRST TIE BUT THE THIRD TIME IN LESS THEN A MONTH OF OWNING IT. THE FIRST TWO TIMES HAPPENED AFTER I FILLED MY CAR UP COMPLETELY WITH FUEL. TODAY MY CAR WAS BETWEEN ONE QUARTER AND HALF TANK. I HAD NO CHECK ENGINE LIGHTS ON EITHER. THE CAR SEEMS TO ACTUALLY DIE WHENEVER I AM AT A COMPLETE STOP.
UNKNOWN OR OTHERJuly 7, 2018
REPLACED FRONT TIE RODS, SWAY BAR LINKS AND PASSENGER SIDE CONTROL ARM 1 YEAR AGO. NOTICED LOTS OF NOISE AND VIBRATION COMING FROM UNDER THE FRONT OF THE CAR. BROUGHT IT TO THE DEALER WAS TOLD IT NEEDED DRIVER SIDE CONTROL ARM AND REAR CONTROL ARMS BUT THE CROSS MEMBER AND SUB FRAME WERE SO RUSTED OUT HE TOLD ME THAT THE VEHICLE WOULD STILL BE UNSAFE TO DRIVE EVEN WITH NEW PARTS. THE COST OF REPLACING THE CROSS MEMBER AND SUB FRAME WOULD MORE THAN EXCEED THE VALUE OF THE VEHICLE
FUEL/PROPULSION SYSTEMJune 30, 2018
FILLED GAS TANK. AFTERWARDS ENGINE STALLED IN TRAFFIC.
STEERING,SUSPENSIONJune 19, 2018
"TAKATA RECALL" EVERY TIME I HAVE TO DRIVE MY 2007 JEEP COMPASS I AM SCARED FOR MY SAFETY AND THE SAFETY OF MY CHILDREN. I HAVE HAD THE WHOLE CONTROL ARM AND TIE RODS REPLACED IN MY JEEP JUST A FEW MONTHS AGO DUE TO VERY LOUD SQUEEKING IN THE REAR END OF THE VEHICLE, IT MAKES THE SOUND WHEN DRIVING SLOW OR FAST, ANY TINY MOVEMENT SUCH AS GETTING IN AND OUT OF THE VEHICLE WHILE NOT RUNNING MAKES THE LOUDEST SQUEAKING SOUND! ITS LIKE NAILS ON A CHALKBOARD! I ALREADY HAVE TO TAKE IT BACK IN DUE TO THE SAME SOUND THE FIX LASTED ABOUT 2 WEEKS! THERE IS SOMETHING MAJORLY WRONG WITH THIS MAKE AND MODEL!
STEERING,SUSPENSION,POWER TRAINJune 19, 2018
WHILE COMING TO A STOP, AT A LIGHT IN HEAVY RUSH HOUR TRAFFIC, UPON APPLYING THE BRAKES FELT SHARP JERK IN STEERING WITH A LOUD SNAP NOISE. NOT KNOWING WHAT IT WAS WHEN LIGHT CHANGED AND I PROCEEDED FORWARD APROX. 2-3FT WHEN CAR CAME TO A SUDDEN STOP JERKING TO THE LEFT. IMMEADIATELY PLACED CAR IN PARK AND LOOKED OUT DRIVER SIDE WINDOW TO SEE FRONT LEFT WHEEL ANGLED BACK APROX 35 DEGREES AND JAMED INTO FENDER WELL. CALLED TOW COMPANY AND POLICE ARRIVED TO DIRECT AND DIVERT TRAFFIC, NO POLICE REPORT MADE BY POLICE BECAUSE NO INJURIES OR OTHER VEHICLES INVOLVED. TOW TRUCK DRIVER & POLICE BOTH STATED I WAS FORTUNATE, BECAUSE HAD I BEEN GOING DOWN THE ROAD WHEN IT HAPPEND IT COULD BEEN VERY SERIOUS AND/OR FATAL TO NOT ONLY ME BUT OTHERS AS WELL. CAR TOWED TO NEAREST REPAIR SHOP WERE IT WAS DISCOVERED THAT SUBFRAME ASSEMBLY HAD ACTUALLY RUSTED/ROTTED THROUGH ON LEFT FRONT END OF VEHICLE AND BROKE WITH EVERYTHING ATTACHED TO IT (STEERING LINKAGE, LEFT AXLE, TIE ROD, ETC.) COMING LOOSE. RESEARCHED ONLINE AND FOUND THERE HAND BEEN A SERVICE BULLETIN 23-012-14 ISSUED FOR FRONT AND REAR CROSSMEMBER CORROSION AND LOOKING AT OTHER FORUMS (IE MYJEEPCOMPASS.COM) AND SAFECAR.GOV AS WELL. CONTACTED JEEP CUSTOMER SERVICE GIVEN CASE #34535927.HAD TO PAY TO HAVE CAR TOWED AGAIN, THIS TIME TO A JEEP DEALER TO INSPECT AND CONFIRM SUBFRAME FAILED. WHEN I ASKED WHY THERE WASN'T A RECALL INSTEAD OF JUST A SERVICE BULLETIN THAT NOBODY SEES EXCEPT THE DEALER I COULD NOT GET A STRAIGHT ANSWER. JEEP DID AGREE TO COVER CROSSMEMBER REPLACEMENT AFTER CONFIRMED, BUT NOT TO PAY FOR THE PARTS THAT WERE DAMAGED FROM THE FAILURE OF THE CROSSMEMBER WHICH CAME TO $844.81 I HAD TO PAY. I THINK THAT WOULD BE A SMALL PRICE FOR THEM TO PAY IN LIGHT OF WHAT THE COST COULD AND WOULD HAVE BEEN TO THEM FOR SERIOUS INJURIES AND/OR FATALITY RELATED TO THEIR KNOWN DEFECT. NOW I GET STUCK PAYING FOR THEIR DEFECT.
FUEL/PROPULSION SYSTEMJune 8, 2018
CAR STALLS AFTER FILLING TANK EVERY TIME. RUNS ROUGH THEN STALLS AND POWER STEERING CUTS OUT, LOCKS UP ON THE ROAD. WHEN RESTARTED IT STALLS AGAIN SEVERAL TIMES. VERY DANGEROUS ON THE HIGHWAY IN A HEAVY TRAFFIC.
ENGINE,FUEL/PROPULSION SYSTEMJune 2, 2018
OUR 2007 JEEP COMPASS HAS BEEN STALLING COMPLETELY (ENGINE SHUTS OFF) SHORTLY AFTER WE FILL UP THE GAS TANK. THIS ISSUE HAS BEEN OCCURRING FOR AROUND ONE YEAR. IT HAS HAPPENED WHILE DRIVING OR STOPPED AT A TRAFFIC LIGHT, LESS THAN A MILE FROM THE GAS STATION, USUALLY WITHIN A FEW MINUTES OF PUMPING THE GAS. WE FEAR FILLING UP THE TANK TO THE TOP BECAUSE THE CAR HAS STALLED IN LANES OF TRAFFIC. IN THE BETTER CASES, IT STALLS AT A RED LIGHT. THIS IS A DANGEROUS SITUATION. WE WERE ENCOURAGED TO FILE THIS REPORT AFTER CORRESPONDING ONLINE WITH OTHER JEEP OWNERS WHO EXPERIENCED THIS EXACT SAME ISSUE.
STEERING,SUSPENSION,STRUCTUREJune 2, 2018
THIS HAS BEEN A KNOWN PROBLEM A LOT ( WHEN I GOOGLED IT ). THIS IS 100% GOING TO GET SOMEONE HURT OR MULTIPLE HURT !!! THE FRONT CROSS MEMBER AND FRONT SUB FRAME IS TOTALLY RUSTED OUT TO THE THE POINT OF AFFECTING ( STEERING AND STABILITY ) !!! WHAT ARE YOU GUYS WAITING FOR ???????? SOMEONE IS GOING TO GET HURT WITH THIS SERIOUS SAFETY ISSUE !!!!!!!!!!!
UNKNOWN OR OTHERMay 24, 2018
THE CAR STALLS AND CUTS OFF AFTER FILLING THE TANK ALL THE WAY. IF NOT COMPLETELY FULL CAR WORKS.
ENGINE,FUEL/PROPULSION SYSTEMMay 15, 2018
CAR STALLS AFTER REFUELING. PROBLEM BEGINS A FEW MINUTES AFTER FILLING THE TANK. I HAVE TO SIT AT THE GAS STATION AND TRY KEEPING IT RUNNING BEFORE LEAVING, IT IS NOT SAFE IN TRAFFIC. IT ONLY DOES IT AFTER REFUELING. I AM TOLD I NEED TO REPLACE THE GAS TANK TO CORRECT THE PROBLEM. THEY TELL ME GAS IS GOING BACK INTO THE CHARCOAL CANISTER MESSING WITH THE COMPUTER. A BAD VALVE IN THE GAS TANK, REQUIRING THE ENTIRE GAS TANK TO BE REPLACED. I HAVE BEEN DOING SOME RESEARCH ON THIS ISSUE AND FINDING A LOT OF PEOPLE HAVING THE SAME ISSUE IT IS NOT JUST A JEEP COMPASS ISSUE.
STRUCTUREMay 2, 2018
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING APPROXIMATELY 55 MPH OVER A BUMP IN THE ROAD, THE TRACTION INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR SUBFRAME WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
STRUCTUREApril 30, 2018
DEC 2015- MY CAR MECHANIC FOUND ROTTED OUT FRONT END SUB-FRAME/ CROSS MEMBER'. HE KNEW ABOUT A RECALL FOR THIS ISSUE SO I WAS ABLE TO GET IT FIXED. ( IMPT PLS NOTE: CHRYSLER HAD NEVER REACHED OUT TO LET ME KNOW ABOUT THIS- EVEN THOUGH WHEN I LOOK UP THE RECALL FOR CORROSION IT'S CLEARLY LISTED ). NOR DID CHRYSLER TELL ME THE REAR CROSS MEMBER WAS ALSO ON RECALL AND WOULD LIKELY BE NEEDED AND SHOULD GET IT DONE BEFORE THE SEPT 2017 END OF WARRANTY. FORWARD TO APRIL 2018 - I DISCOVER REAR CROSS MEMBER SUB FRAME IS BADLY RUSTED OUT. CALLED CHRYSLER CUSTOMER SX THEY TELL ME THAT IT'S RECALL WARRANTY RAN OUT SEPT 2017- SO THEY WILL NOT COVER THE REPAIR THIS TIME. I FEEL CHRYSLER IS RESPONSIBLE FOR THIS REPAIR AS THEY DID NOT TELL ME ABOUT REAR END PROBLEM WHEN I COULD HAVE HAD IT FIXED BEFORE THE UNBEKNOWNST TO ME END OF THE EXTENDED WARRANTY IN SEPT 2017! I SEEK YOUR HELP TO REVIEW MY COMPLAINT AND REQUEST TO OFFER LEGAL REASONS THAT WILL CHRYSLER HONOR THE RECALL WARRANTY. WHICH WAS VALID FOR SALT BELT STATES- LIKE MA WHERE I LIVE. I BELIEVE THE REFERENCE # IS 23-012-14.
FUEL/PROPULSION SYSTEMApril 29, 2018
CAR STALLS AFTER FILLING TANK ( NOT OVERFILLING ) . RUNS ROUGH THEN STALLS AND POWER STEERING CUTS OUT LOCKS UP ON ROAD.
FUEL/PROPULSION SYSTEMApril 26, 2018
WHEN YOU FEEL THE VEHICLE THE VEHICLE WILL CUT OUT AND STOPPED IN TRAFFIC AFTER READING ON SEVERAL WEB SITES THIS IS NOT A ISOLATED INCIDENT THIS IS A MAJORITY INCIDENT. IT ONLY HAPPENS AFTER YOU FILL THE TANK FULL IT WILL STOP WITH NO WARNING AND MESA FOR 10 TO 15 SECONDS BEFORE IT'LL RESTART AGAIN. IF THIS IS NOT A SAFETY ISSUE I DON'T KNOW WHAT IS SOMEBODY'S GOING TO GET KILLED.
SUSPENSIONApril 24, 2018
MY 17 YEAR OLD SON WAS DRIVING HOME FROM SCHOOL. ALL OF A SUDDEN THE FRONT END OF HIS JEEP COMPASS PULLED LEFT AND WAS VERY HARD TO STEER AND GRINDING VERY LOUD. THE FRONT LEFT TIRE WAS POINTING OUT AND THE STEERING WHEEL WAS OFF CENTER. I TOOK IT TO THE GARAGE AND THE MAIN CROSS MEMBER RUSTED THROUGH AND BROKE. I CONTACTED JEEP AND THEY SAID THAT THERE WAS AN EXTENDED 10 YEAR WARRANTY ON THIS PARTS DUE TO THE SAME ISSUES. HOWEVER, THE 10 YEAR WARRANTY RAN OUT IN JULY 2016. IF THEY KNOW THAT THERE ARE ISSUES AND ALREADY EXTENDED WARRANTY FOR 10 YEARS; WHY DON'T THEY MAKE IT RIGHT ON ALL THE VEHICLES.
FUEL/PROPULSION SYSTEMApril 17, 2018
AFTER FUELING VEHICLE TO FULL TANK, AFTER LESS THAN A MILE TRAVELED, WHILE DRIVING, VEHICLE SPUTTERS AND STALLS OUT. WILL USUALLY RESTART AFTER VEHICLE COMES TO A STOP. HAPPENS AFTER 90-95% OF FUEL FILLUPS. HAS BEEN HAPPINING FOR A FEW MONTHS NOW, HAVE NOTICED IN INTERNET FORUMS THAT THIS IS HAPPENING TO OTHER DRIVERS AS WELL OF THIS TYPE OF VEHICLE
FUEL/PROPULSION SYSTEMApril 8, 2018
AFTER FILLING THE FUEL TANK, VEHICLE, RUNS ROUGH/ STALLS PULING INTO TRAFFIC . PROBLEM DISSIPATES AFTER SEVERAL MINUTES OF DRIVING UNTIL THE NEXT FILL UP WHERE THE ISSUE REPEATS. THERE ARE MULTIPLE ENTRIES OF THE SAME ISSUE ON THE INTERNET. THIS IS A SAFETY ISSUE ALSO AFFECT THE JEEP PATRIOTS, WHICH ALSO NEEDS TO BE INVESTIGATED. HTTP://WWW.CARPROBLEMZOO.COM/JEEP/COMPASS/OTHER-FUEL-SYSTEM-TANK-FILLING-CHARGING-PROBLEMS.PHP
SUSPENSION,WHEELSMarch 13, 2018
REAR CROSS BAR AXLE IS DEFECTIVE. THE WHEEL SUSPENSION IS DETERIATED TO THE POINT THAT THE WHEELS PROTRUDE OUWARD FROM THE VEHICLE CAUSING EXTREME WEAR ON THE INSIDE PART OF THE REAR TIRES TO THE POINT OF WIRES ON RADIAL TIRES ARE EXPOSED. THE OUTSIDE PART OF THE TIRES SHOW MINIMUM WEAR. MECHANICS SAY THIS CROSS BAR AXLE IS POOR QUALITY STEEL OR STEEL THAT WASN'T CURED AND FINISHED PROPERLY. THE CROSS BAR AXLE IS LITERALLY ERODING WITH HOLES OCCURRING RIGHT THROUGH THE AXLE ITSELF. FEAR IS THE CAR IS BECOMING TOO DANGEROUS TO DRIVE WITHOUT FEAR THAT UPON HITTING A BUMP THE REAR WHEELS WILL SPREAD APART AND THE CAR FALL TO THE GROUND.
SUSPENSIONMarch 7, 2018
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER'S SIDE TIRE MADE A LOUD GRINDING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO WESTBORN CHRYSLER DODGE JEEP RAM (23300 MICHIGAN AVE, DEARBORN, MI 48124, (877) 295-7806). THE CONTACT WAS ADVISED THAT THERE WERE NO RECALLS ON THE VEHICLE AND THERE WAS A DEALER BULLETIN FOR THE SWAY BAR AND THE CROSSPINS, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200,000.
SUSPENSIONFebruary 26, 2018
TOOK VEHICLE TO BE SAFETY INSPECTED, AND IT FAILED BECAUSE THE REAR SUBFRAME OR CROSSMEMBER WAS ROTTED OUT..... THIS IS A PROBLEM KNOWN TO JEEP .... BUT THEY SAID THIS VEHICLE WAS NOT COVERED BY THE WARRANTY.
STRUCTURE,ENGINEFebruary 23, 2018
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR BRAKE REPAIR SERVICE, THE MECHANIC NOTICED THAT THE ENGINE CRADLE WAS COMPLETELY RUSTED AND CORRODED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE WARRANTY WAS EXPIRED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
FUEL/PROPULSION SYSTEMFebruary 18, 2018
WHEN I FILL UP THE GAS TANK ON MY 2007 JEEP COMPASS IT STALLS SEVERAL TIMES OVER THE NEXT FEW MILES. I'VE READ THE BLOGS ON THE WEB AND IT APPEARS TO BE A FAILURE OF THE FUEL TANK ROLLOVER VAVLE. THE ONLY FIX APPARENTLY IS TO REPLACE THE GAS TANK AT A COST OF APPROXIMATELY $1,2000. I JUST BOUGHT THIS CAR FOR MY 16 YEAR OLD DAUGHTER AND IT HAS STOPPED ON HER IN TRAFFIC TWICE AFTER FILLING UP THE TANK. LUCKILY SHE ESCAPED BEING HIT BY AN ONCOMING CAR. THIS IS SO WRONG! THIS IS A DEFECT AND A RECALL NEEDS TO BE ESTABLISHED TO FIX THIS ISSUE.
ENGINE,FUEL/PROPULSION SYSTEMFebruary 15, 2018
VEHICLE STALLS OR WILL NOT ACCELERATE, ENGINE RUNS ROUGH, AFTER FILLING UP TANK WITH GASOLINE. PROBLEM GOES AWAY AFTER SEVERAL MINUTES OF DRIVING. CREATES A DANGEROUS AND SAFETY ISSUE. HAPPENS AT EVERY TIME FUEL TANK IS FILLED. THERE SEEMS TO BE MANY SIMILAR COMPLAINTS ON THIS SAME ISSUE. NHTSA SHOULD INVESTIGATE.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMFebruary 4, 2018
I HAVE AN 07 JEEP COMPASS. I HAVE OWNED IT FOR 5 YEARS AND I HAVE A MAJOR SAFTEY ISSUES. GAS LIGHT CAME ON SO I FILLED UP. GOT A FEW YARDS FROM THE PUMP AND IT STALLED. NO CHECK ENGINE LIGHT OR ANYTHING CAME ON. WAS ABLE TO PULL INTO A PARKING SPOT. EVERY TIME I TURN THE CAR ON IT SPUTTERS A BIT THEN RUNS. AFTER ABOUT A MINUTE OR TWO OF IDLING IT STALLS. TRIED LETTING IT IDLE AND REVVING THE ENGINE. MY CAR STOPPED IN EVERYWHERE IN ROADS, HIGHWAYS, AND THANKS GOD I DIDN'T GET INTO ANY ACCIDENT. I SEARCHED ONLINE AND IT TURNED OUT THAT MANY JEEP/CHRYSLER OWNERS HAVE THIS ISSUE AND THERE WAS A RECALL FOR JEEP COMPASS 2011/2012 FOR THIS ISSUE BUT OTHER MODELS. (HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2013/RCONL-13V120-0123.PDF). PLEASE CHECK THIS THREAD FOR PEOPLE COMPLAINING ABOUT THE SAME ISSUE (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T29898_DS631498). I HOPE THAT YOU SOLVE THIS ISSUE THAT PROBABLY THOUSANDS OF CARS IS HAVING. THANK YOU.
ELECTRICAL SYSTEMFebruary 2, 2018
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT THE ENGINE, EMERGENCY BRAKE, FOUR WHEEL DRIVE UNAVAILABLE, AND COLLISION CENTER INDICATORS ILLUMINATED. THE DEALER (BOARDWALK JEEP, 1 BAIR ISLAND RD, REDWOOD CITY, CA 94063) STATED THAT THEY WOULD NEED TO KEEP THE VEHICLE FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE TECHNICIAN WAS DIAGNOSING THE CAUSE OF THE FAILURE. THE VEHICLE WAS KEPT FROM AUGUST 29, 2017 TO NOVEMBER 4, 2017. THE CONTACT WAS INFORMED THAT THERE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS REPAIRED, BUT THE ENGINE INDICATOR CONTINUED TO ILLUMINATE. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 3,000.
FUEL/PROPULSION SYSTEMJanuary 16, 2018
ISSUES WITH CAR STALLING/SHUTTING OFF AFTER FILLING UP WITH FUEL. THIS OFTEN HAPPENS WHEN CAR IS IDLE OR WHILE IN DRIVE. VERY DANGEROUS AND UNSAFE CONDITIONS, ESPECIALLY ON BUSY HIGHWAYS. HAS CAUSED NEAR ACCIDENTS ON MANY OCCASIONS. ISSUE OCCURRED AFTER FILLING UP GAS TANK COMPLETELY BUT THEN HAPPENED AFTER EVERY FILL UP, REGARDLESS OF AMOUNT. CAR ALSO TAKES LONGER TO FILL UP AS GAS PUMP AT GAS STATION WOULD CLICK OFF WHILE ATTEMPTING TO FILL CAR.
FUEL/PROPULSION SYSTEMDecember 13, 2017
THE VEHICLE HAS A PURGE VALVE OR OTHER ISSUE THAT IS VERY COMMON THAT CAUSES THE CAR TO SHUT OFF AFTER FILLING UP GAS. THIS LEADS TO VEHICLES SHUTTING OFF IN THE MIDDLE OF THE ROAD, LOSING CONTROL OF STEERING AND ACCELERATION AS WELL AS OTHER POWERED THINGS, SINCE THE CAR SHUTS OFF.
FUEL/PROPULSION SYSTEMDecember 12, 2017
AFTER FUELING THE VEHICLE FROM ANY LEVEL TO FULL THE CAR WILL STALL WHEN AT IDLE WITHIN 5 MINUTES OF RUN-TIME. IT WILL STALL AT LEAST TWO MORE TIMES AND THEN RUN FINE FOR THE REMAINDER OF THE TANK. ON EXAM BY OUR MECHANIC IT APPEARS TO BE CAUSED BY THE ROLLOVER VALVE IN THE GAS TANK WHICH REQUIRES COMPLETE TANK REPLACEMENT. THIS IS A SAFETY CONCERN BECAUSE THE VALVE IS MALFUNCTIONING AND COULD CAUSE FUEL TO SPILL IN EVENT OF A ROLL OVER. IT ALSO IS A SAFETY ISSUE FROM STALLING IN TRAFFIC CAUSING A ROAD HAZARD.
EXTERIOR LIGHTINGNovember 27, 2017
INITIALLY, THE LOW BEAM HEADLIGHT ON THE RIGHT STOP WORKING. USED HIGH BEAM FOR AWHILE. TRIED HAVING BULB REPLACED. WORKED FOR A SHORT TIME. NO POWER GETTING TO HEAD LAMP.
STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEMNovember 10, 2017
K FRAME FRONT AND REAR IS ROTTED. MY CAR WON'T PASS INSPECTION. NEEDS MANIFOLD STYLE CATALYTIC CONVERTER. NEEDS TO BE REPLACED. WON'T PASS INSPECTION. CAR STALLS OUT IN TRAFFIC EVERY TIME WE REFUEL
SUSPENSION,STRUCTURE,FUEL/PROPULSION SYSTEMOctober 9, 2017
I HAVE HAD THIS JEEP FOR LITTLE OVER A YEAR AND HAVE HAD TO REPLACE THE FUEL PUMP, THE DRIVE CHAIN, FRONT CONTROL ARMS AND NOW I AM TOLD THAT THE SUBFRAME IS RUSTED AND APPARENTLY CRACKED AS IT MAKES AWFULLY LOAD NOISES IN THE BACK. I HAVE CONTACTED A JEEP DEALER TO CK ON THE REPLACEMENT OF THE SUBFRAME. I AGREE, DO NOT BUY A JEEP.
SUSPENSION,STRUCTUREOctober 2, 2017
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE AND DISCOVERED THAT THE SUBFRAME AND CROSS MEMBER WERE RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED A LOCAL DEALER (HILLVIEW MOTORS, 5309 US 30, GREENSBURG, PA 15501), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED A MANUFACTURER AND WAS ADVISED TO TAKE THE VEHICLE TO A LOCAL DEALER TO BE INSPECTED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
STEERINGSeptember 21, 2017
ROT TO SUB FRAME THAT IS AFFECTING STEERING CONTROL
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGSeptember 18, 2017
THE TIPM HAS A KNOWN DEFECT. IT HAS CAUSE THE LEFT HEADLIGHT, TAILLIGHT, AND BLINKER TO MALFUNCTION AS WELL AS STALL WHILE TRAVELING AT HIGH SPEEDS. I WAS TOLD BY THE JEEP DEALERSHIP THAT I WOULD NEED TO REPLACE THIS AT MY OWN COST EVEN THOUGH IT IS A HIGHLY KNOWN ISSUE WITH THEIR VEHICLES MANY OF WHICH HAVE ALREADY BEEN RECALLED.
STRUCTURESeptember 16, 2017
ROTTED FRONT SUBFRAME. THERE WAS AN EXTENDED WARRANTY ON THIS BUT I WAS NEVER NOTIFIED AND NOW I HAVE TO PAY FOR REPAIRS OUT OF POCKET.
FUEL/PROPULSION SYSTEMAugust 16, 2017
HAVING PROBLEMS WHEN FUELING THE VEHICLE. THE PUMP CONSTANTLY CUTS OUT AND ONCE YOU DO GET GAS IN THE TANK AFTER FILLING UP, THE CAR HESITATES AND ACTUALLY STALLS OUT AS YOU DRIVE - . HAS STALLED 3 TIMES IN 1 DAY AND SEVERAL OTHER TIMES. THE FUELING ISSUES HAVE BEEN GOING ON FOR SEVERAL MONTHS, BUT NOW THE STALLING AND HESITATION OF MOTOR ISSUE IS SAFETY ISSUE.
FUEL/PROPULSION SYSTEMJuly 10, 2017
AFTER FILLING THE FUEL TANK THIS VEHICLE WILL STALL. THIS HAPPENS ROUTINELY FOLLOWING A FUEL TANK FILL-UP AND IS EXTREMELY DANGEROUS. THERE ARE MANY CONCERNS ON THE WORLD WIDE WEB OF JEEP COMPASS AND PATRIOT OWNERS EXPERIENCING THE SAME ISSUE WITHOUT RESOLVE. MANY PEOPLE ARE SUGGESTING THAT THE GAS TANK, CHARCOAL FILTER AND ROLL-OVER VALVE NEED TO BE REPLACED TO RESOLVE, WHICH COMES AT A PRICE OF $2000+ PER VEHICLE. THIS NOTIFICATION OF A PROBLEM IS PROACTIVE AND SHOULD BE ADDRESSED PRIOR TO BECOMING REACTIVE TO INJURIES OR FATALITIES.
ENGINE,FUEL/PROPULSION SYSTEMJuly 10, 2017
STALLS AFTER FILL UP. WE DO NOT TOP OFF OR OVERFILL THE TANK. EVERYTIME WE FILL THE TANK UP TO THE AUTOMATIC SHUT OFF, THE ENGINE STALLS WITHIN ABOUT 30 SECONDS. GENERALLY, THE ENGINE WILL STALL IF IDLING AT A STOP LIGHT AFTER FILLUP. THE ENGINE DOES NOT STALL IF THE VEHICLE IS RUNNING ABOVE 25-30 MILES PER HOUR. THE ENGINE STARTS RIGHT BACK UP WITHOUT PROBLEM, BUT WILL CONTINUE TO STALL. AFTER VEHICLE HAS BEEN DRIVEN A FEW MILES, THE STALLING ISSUE DISAPPEARS ENTIRELY.
SUSPENSIONJune 16, 2017
MY DAUGHTER WAS DRIVING AND THE LEFT FRONT CROSS MEMBER THAT HAD RUSTED AND WAS COMPLETELY CORRODED FAILED AND FELL ON TO THE FRONT DRIVER SIDE TIRE.LUCKILY SHE WAS GOING SLOW ENOUGH AND WAS ABLE TO CONTROL VEHICLE TO SAFE STOP. IF SHE WAS ON THE HIGHWAY AND THIS HAPPENED IT COULD HAVE KILLED HER AS WELL AS OTHERS.I HAD JUST PURCHASED THIS VEHICLE ON NOVEMBER 2016 FROM A AUTO SALES COMPANY. AFTER THE FAIL I LEARNED THAT THERE WAS A EXTENDED (10) WARRANTY (IE X58) THAT WARNED OF THIS PROBLEM AND A FIX PROVIDED BY COMPANY. I WAS NEVER TOLD THIS INFORMATION WHEN I PURCHASED THIS CAR THAT IT WAS UNSAFE TO DRIVE AND SHOULD HAS BEEN REPAIR BEFORE BEING SOLD TO ANYONE OR AT LEAST INSPECTED. I WAS TOLD BY CHRYSLER REP THAT THE VEHICLE IS STILL REGISTERED IN CANADA AND THEY HAD NO IDEA THIS CAR WAS IN UNITED STATES SO THE INFORMATION NEVER FOLLOWED THE CAR. I WAS ALSO TOLD THAT THE CAR MAKE WAS IN SEPT OF 2006 EVEN THOUGH IT IS A 2007 ON TITLE AND THE WARRANTY GOES BY MAKE DAY SO MY CAR IS 6 MONTHS OUT OF A WARRANTY THAT I DID NOT KNOW EXISTED BECAUSE THE CAR IS STILL REGISTERED IN CANADA. THE INFORMATION THAT THIS VEHICLE FRONT OR REAR SUSPENSION COULD FAIL SHOULD HAVE BEEN THE UTTER MOST CONCERN FOR SAFE BY THE CHRYSLER COMPANY OF CANADA AND NOT A I HOPE YOU GOT OUR LETTER THAT YOUR CAR MY KILL YOU OR YOU FAMILY AT ANYTIME FROM RUST FAILURE IN AROUND 10 YEARS OR SO AND WE KNOW IT !!! AS OF TODAY CHRYSLER HAS NOT MADE A DECISION ON WEATHER OR NOT THEY INTEND TO FIX THIS VEHICLE BUT THE FACT REMAIN THERE ARE MORE 2007 JEEP COMPASS OUT THERE THAT NEED TO BE WARNED THAT THE CANADA VERSION OF THIS VEHICLE COULD FAIL ANYTIME I`M SURE I`M NOT THE ONLY PERSON WHO PURCHASED A COMPASS FROM CANADA PLANT THAT IS NOW IN THE USA THAT HAS NOT BEEN TOLD OF THIS PROBLEM. THIS WHY I FEEL THERE SHOULD HAVE RECALLED THEM FOR REPAIR IN STEAD OF HOPE YOU GOT OR LETTER. LOOK AT PICTURE!
POWER TRAINJune 14, 2017
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE GEAR WAS STUCK IN THE PARK POSITION, WITHOUT ANY WARNING INDICATORS. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 178,255.
SUSPENSION,UNKNOWN OR OTHERJune 3, 2017
SUBFAME IS FALLING APART ROTTED FROM A/C DRIP VALVE ! SWAY BAR NO LONGER CONNECTED TO SUBFRAME! BAD DESIGN OF JEEP COMPASS 07 SUBFAME !!!
ENGINE,FUEL/PROPULSION SYSTEMJune 2, 2017
EVERY TIME I FUEL UP VEHICLE IT STALLS LEAVING THE GAS STATION. USUALLY ONLY A FEW HUNDRED FEET , IT SHUTS DOWN , I HAVE TO QUICKLY PUT IT INTO PARK AND RESTART THE ENGINE. I NOW ONLY PUT IN 8 GALS WHEN ITS LOW ON THE GAUGE. SINCE THEN IT WONT STALL. THE CAR WAS ACCELERATING LEAVING THE STATION STOPPING IN FRONT OF COMING TRAFFIC.
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMMay 28, 2017
WHEN I PUT GAS IN THE CAR THE FIRST 20 MINTUES THE CAR TURNS OFF WHEN IN MOTION ON ANY STREET BUT ONLY IN THOSE 20 MINTUES. AFTER THE 20 MINTUES THE CAR IS FINE AND IT SAYS IT HAS NO ERRORS AND IT DOESN'T TURN OFF.
AIR BAGSMay 16, 2017
I HAVE A 2007 JEEP COMPASS WITH 104000 MILES ON IT. THE AIR BAG LIGHT CAME ON WHILE DRIVING, IT WAS INTERMITTENT AT FIRST WHEN THE STEERING WHEEL WAS TURNED BY THE END OF THE SAME DAY THE LIGHT REMAINED ON. THE NEXT DAY I TOOK IT IN TO THE DEALER, THEY DIAGNOSED A BAD CLOCK SPRING. THE TECHNICIAN NOTED IT LOOKED VERY SIMILAR TO THE JEEP WRANGLER CLOCK SPRINGS THAT ARE CURRENTLY UNDER RECALL.
ELECTRICAL SYSTEMApril 29, 2017
MY MACHANIC JUST TOLD ME THE TIPM IS BAD AND NEEDS REPLACED! HE SAID IT'S A COMMON PROBLEM THAT CHRYSLER HAS TRIED TO HIDE UNDER THE RUG!!! I GOOGGLED THIS AND YOU GUYS REFUSE TOGET THE ISSE RECALLED! MY AIRBAGS COULD JUST DEPLY THEMSELVES WHILE I'M DRIVING!!! AND YOU NUMBNUTS DON'T FIND THAT ALARMING? I'M AM GOING TO BLAST THIS ALL OVER FACEBOOK...EVERYDAY!!! DO YOUR JOB & GET THIS RECALLED NOW!!! OR YOU WILL SEE ME ON THE NEWS, POINTING MY FINGER AT YOU NHTSA!
ELECTRICAL SYSTEMApril 25, 2017
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE HORN RANDOMLY SOUNDED FOR AN EXTENDED PERIOD OF TIME. THE CONTACT NOTICED THAT THE OWNER'S MANUAL INDICATED THAT THERE WAS NO FUSE TO CONNECT AND DISCONNECT TO PREVENT THE NOISE. THE DEALER AND MANUFACTURER WERE UNABLE TO PROVIDE A SOLUTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
POWER TRAINApril 13, 2017
I SEEN THAT THERE HAS BEEN A RECALL ON THE SAME MAKE,MODEL AND YEAR FOR TRANSMISSION PROBLEMS...I JUST PURCHASE THE JEEP FROM A CAR LOT 2/2017 HAD A 30 DAY WARRANTY DURING THAT TIME THEY HAD TO WORK ON 6 TIMES JUST MADE MY SECOND PAYMENT AND I CAN'T ACCELERATE AFTER IT GETS UP TO 40 FIRST RPMS DIDN'T MOVE AT ALL THE FIRST TIME IT HAPPENED NOW RMP AND GOING UP AND WON'T GO DOWN....I FEEL THAT IT'S COULD BE A SAFETY ISSUE CAUSE IF I'M ON THE HIGHWAY AND IT HAPPENS WITH NO WARNING SOMEONE FOLLOWING CLOSE BEHIND ME THAT COULD ENDED BADLY AND AFTER LOOKING INTO THE PROBLEM LOOKS LIKE IT HAPPENS ALOT WITH THIS MODEL....
STRUCTURE,ENGINEApril 12, 2017
2007 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO WATER LEAKAGE, VEHICLE HESITATION AND JERKING PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE REPAIR SHOP THREE TIMES IN A TWO WEEK SPAN. *JS
FUEL/PROPULSION SYSTEMApril 6, 2017
THIS VEHICLE STALLS AFTER FILLING UP TANK, YOU FILL THE TANK AND A COUPLE MILES DOWN THE ROAD IT WILL STALL, THEN IT IS GOOD UNTIL NEXT FILL UP. THIS IS MY WIFES CAR AND IM AFRAID FOR HER SINCE SHE TAKES THE EXPRESS WAY ALL THE TIME.
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROLMarch 22, 2017
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING THE VEHICLE, THE ACCELERATOR PEDAL FAILED TO PROVIDE ENOUGH POWER. ADDITIONALLY, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPERMarch 21, 2017
IT WAS LIKE A GHOST TOOK OVER IT SCARED ME TO DEATH. MY LIGHTS STARTED FLASHING, BLINKER CAME ON WOULDN'T GO OFF, WIPERS WERE GOING FULL SPEED AND THE DASH WHERE IT TELLS YOU SOUTH, NORTH, EAST AND WEST STOP WORKING. IT'S SOMETHING DEFINITELY WRONG WITH THIS CAR AND READING THE FORUMS WITH THE SAME ISSUES SHOULD BE A RECALL.
FUEL/PROPULSION SYSTEMMarch 20, 2017
RIGHT AFTER I FILL THE GAS TANK OF MY 2007 JEEP COMPASS THE ENGINE WILL STALL. TYPICALLY, IF I AM STOPPED AT A STOP LIGHT LESS THAN A QUARTER MILE FROM THE GAS STATION WHERE I FILLED UP THE ENGINE WILL JUST DIE ON ME. IT WILL START RIGHT BACK UP AGAIN AND I DON'T EXPERIENCE ANY TROUBLE AFTER BURNING A LITTLE FUEL. I AM NOT GETTING ANY LIGHTS ON MY DASHBOARD AND THERE AREN'T ANY ENGINE CODES BEING THROWN. ALSO FOR THE RECORD I AM NOT OVERFILLING MY GAS TANK, AT LEAST THE AUTOMATIC SHUTOFF ON THE PUMP SEEMS TO STOP WHEN IT SHOULD. IF I FILL THE TANK 1-2 GALLONS LESS THIS DOES NOT HAPPEN. WHEN THE CAR DIES I LOOSE COMPLETE CONTROL OF ALL ELECTRONICS AND POWER STEERING AND BRAKING. THIS HAS HAPPENED MANY TIMES ON CITY STREETS, PULLING INTO A HIGHWAY FROM LEAVING A GAS STATION, STATIONARY, AND IN MOTION. THIS HAPPENS EVERY FILL UP.
FUEL/PROPULSION SYSTEMMarch 19, 2017
AFTER FILLING THE FUEL TANK ON MY JEEP COMPASS, IT GOES ABOUT TWO MILES THEN IT STALLS..... AFTER SOME RESEARCH THIS A COMMON PROBLEM ON THESE.... I DON'T UNDERSTAND WHY NO SAFETY RECALL... SOMEONE IS GOING GET HURT.... THE VEHICLE LOSES ALL POWER AND STALLS OUT.
ELECTRICAL SYSTEMMarch 17, 2017
I PURCHASED THE VEHICLE USED IN APRIL 2016. IN JUNE 2016, MY HEADLIGHT STOPPED WORKING CORRECTLY. IT WOULD TURN ON AND OFF ON IT'S OWN WHILE I WAS DRIVING. AFTER ABOUT 6 WEEKS OF THE CAR BEING IN AND OUT OF THE SHOP, DUE TO THE LIGHT WORKING ON IT'S OWN AND THEM NOT HAVING THE SAME EXPERIENCE I WAS HAVING, THEY FINALLY SEE WHAT'S BEEN HAPPENING AND THEY DETERMINED THAT THE TIPM FAILED, AND REPLACED IT. FEB 2017, MY WIPERS BEGAN TURNING ON AND OFF ON THEIR OWN, OR JUST NOT WORKING AT ALL. THEY WOULD GO ON WHILE I WAS DRIVING, NOT SHUT OFF WHEN THE CAR WAS SHUT OFF, AND AT TIMES THE SWITCH WOULD NOT EVEN TURN THEM ON WHEN I NEEDED THEM. I BROUGHT THE CAR BACK TO THE DEALER, AND THEY HAVE AGAIN DETERMINED THAT THE TIPM, WHICH IS LESS THAN A YEAR OLD, HAS AGAIN FAILED. THEY HAVE NOT DETERMINED WHAT IS CAUSING THE CONSISTENT FAILURE OF THE TIPM, AND HAVE HAD IT FOR A WEEK NOW.
SUSPENSIONMarch 16, 2017
DRIVING MY JEEP COMPASS AND THE FRONT END STARTED I THOUGHT IT HAD MY ROCKS UP IN THE BRAKE SYSTEM TOOK A MECHANIC AND HE BLEW EVERYTHING OUT THERE ALL THAT STUFF AND THEN IT STILL CAME BACK MAKING THE THUMPING TALKING NOISE LIKE WHEN YOU TURN TURN YOUR WHEEL TO THE RIGHT OR LEFT OR WHEN YOU BACKUP AND I DON'T KNOW WHAT'S CAUSING IT.
POWER TRAIN,ELECTRICAL SYSTEMMarch 15, 2017
I WAS TRYING TO PULL OUT OF MY DRIVEWAY AND IT WOULD HARDLY MOVE FORWARD, OR PULL AHEAD BACK IN THE DRIVEWAY. HAD IT TOWED TO THE GARAGE AND THEY LOOKED AT IT AND SAID ITS WIRING AND TRANSMISSION.
SUSPENSIONFebruary 24, 2017
CHRYSLER SERVICE BULLETIN NUMBER: 23-012-14 FRONT AND REAR CROSS-MEMBER CORROSION . BY WHAT I READ IT SHOULD BE COVERED, BUT DEALERSHIP TOLD THE GIRLFRIEND THAT IT ISN'T ... THIS MEMBER IS RUSTED COMPLETELY THROUGH BUT THEY HAVE STATED IT IS NOT COVERED. THIS ISSUE HAS THE POTENTIAL TO CAUSE DEATH IF FINAL FAILURE CAUSES A CRASH AT HIGHWAY SPEEDS.
SEAT BELTSFebruary 14, 2017
WHEN I PUSH THE BELT INTO THE RECEIVER IT CLICKS AND HOLDS THE TONGUE OF THE METAL CATCH BUT WHEN YOU TUG ON IT IT PULLS APART EASILY. WE DO NOT KNOW HOW LONG THIS HAS BEEN GOING ON. IT IS THE PASSENGER SIDE THAT WE ARE HAVING THIS PROBLEM WITH
STEERING,SUSPENSION,WHEELSFebruary 14, 2017
DRIVING ON A HIGHWAY AT 35 MPH AND BRAKING FOR A RED LIGHT THE JEEP FRONT END COLLAPSED AND THE VEHICLE SERVED TO THE LEFT. DEALER INSPECTION REVEALED THE FRONT CROSSMEMBER BROKE DUE TO CORROSION. THE REAR CROSSMEMBER WAS ALSO CORRODED. THE UNDERCARRIAGE OF THE VEHICLE SUSTAINED EXCESSIVE & EXPENSIVE DAMAGED. CHRYSLER HAS NO RECALL ON THIS CORROSION PROBLEM ALTHOUGH IT HAS ISSUED AN ACTION UNDER 23-012-14. CUSTOMER NOTIFICATION WOULD PREVENT ANY POSSIBLE ACCIDENTS AND UNDERCARRIAGE DAMAGE BUT NO SUCH NOTIFICATION IS IN EFFECT. A SERVICE VISIT ON 10/2016 WITH INSPECTION DID NOT ALERT THE OWNER OR DEALER TO THIS DANGEROUS CONDITION OF CORROSION OF A CRITICAL STRUCTURE OF THE VEHICLE.
SEATSFebruary 6, 2017
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL BURNING ODOR AND HEAT COMING FROM THE SEAT WHEN THE DRIVER SIDE SEAT HEATER WAS ACTIVATED. THE CONTACT FELT A PINCH COMING FROM THE SEAT AS WELL. UPON INSPECTION, THE CONTACT NOTICED A HOLE BURNED INTO THE SEAT AND THE CONTACT'S JACKET. THERE WERE NO INJURIES. THE CONTACT TURNED OFF THE SEAT HEATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. AN INVESTIGATOR WAS SENT FROM CHRYSLER TO INSPECT THE VEHICLE, BUT THE DIAGNOSIS WAS NOT DISCLOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.
FUEL/PROPULSION SYSTEMJanuary 5, 2017
THE 2007 JEEP COMPASS PURCHASED AS MY DAUGHTERS FIRST CAR HAS EXPERIENCED STALLING ISSUES UPON REFUELING FROM DAY ONE. THE CAR WAS SERVICED BY THE SELLING DEALERSHIP, BRANDON HONDA, ON SEVERAL OCCASIONS AND NO REPAIR WAS DEEMED NECESSARY. I WAS ADVISED THE CAR WAS ALSO SENT TO A NEIGHBORING JEEP DEALER AND THE ISSUE COULD NOT BE DUPLICATED. I THEN TOOK THE CAR TO A DIFFERENT JEEP DEALER, JERRY ULM AND WAS ADVISED THE ISSUE WAS IDENTIFIED WITH THE FIRST CODE RETURNED. THE CANISTER AND SOLENOID WAS REPLACED IN 5/16 AND THE CAR DID NOT STALL AGAIN UNTIL DECEMBER. A COUPLE OF WEEKS AGO UPON REFUELING THE CAR STALLED AGAIN. THE CAR HAS STALLED THREE MORE TIMES AND IS SCHEDULED TO BE SERVICED AT JERRY ULM AGAIN TOMORROW. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS ONLINE, YET NO RECALL HAS BEEN ISSUED FOR THIS EXTREME SAFETY ISSUE. MY CONCERN FOR THE SAFETY AND RELIABILITY OF THIS CAR IS AT AN ALL TIME HIGH DUE TO THE REOCCURRENCE AND NO WARNING OF THE STALL- THE CAR JUST SHUTS DOWN SILENTLY. I APPRECIATE YOUR TIME.
STEERING,SUSPENSION,STRUCTUREJanuary 3, 2017
2007 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO VEHICLE K-FRAME REPLACEMENT/REPAIRS DUE TO CORROSION- REPAIRS WERE PERFORMED BEFORE CONSUMER WAS NOTIFIED OF EXTENDED WARRANTY FOR CORROSION PROBLEMS. *SMD THE INNER TIE ROD END AND FRONT SWAY BAR LINK WERE REPLACED. *JB
SUSPENSIONDecember 31, 2016
SUSPENSION SUBFRAME EXTREMELY WORN OUT AT AROUND 100,000MILES AND NEEDED TO BE REPLACED.
ENGINE,FUEL/PROPULSION SYSTEMDecember 27, 2016
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,555.
FUEL/PROPULSION SYSTEMDecember 20, 2016
EVERY TIME AFTER REFUELING, MY 2007 JEEP COMPASS WILL STALL AND/OR BUCK AND ALMOST STALL SOON AFTERWARDS. IT'S A VERY DANGEROUS SCENARIO THAT LEAVES ME WITHOUT POWER STEERING USUALLY IN THE MIDDLE OF TRAFFIC. THE PROBLEM SEEMS TO BE A COMMON PROBLEM AMONG JEEPS/CHRYSLER PRODUCTS BECAUSE THERE ARE MANY REFERENCES TO THE ISSUE ONLINE. FOR EXAMPLE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T29898_DS631498 FOR NOW, ALL I CAN DO IS NOT COMPLETELY FILL MY TANK FOR IT NOT TO HAPPEN. I'M NOT WHAT THE FIX, IF ANY, THERE IS YET. IT ONLY OCCURS RIGHT AFTER REFUELING. THEN THE VEHICLE IS FINE UNTIL THE NEXT TIME IT'S REFUELED.
STEERING,SUSPENSIONDecember 2, 2016
THE VEHICLE WITH APPROX 120000 MILES ON IT IN 11/2015 HAD THE PASSENGER SIDE AND DRIVERS SIDE BALL JOINTS REPLACED. IN 4/2016 THE PASSENGER SIDE BALL JOINT FAILED AND PULLED OUT OF THE STEERING KNUCKLE AS I BACKED OUT OF MY DRIVEWAY, I HAD IT REPLACED. TWO WEEKS LATER THE DRIVER SIDE BALL JOINT PULLED OUT AS I MADE A RIGHT HAND TURN INTO A WALMART PARKING LOT. THE FAILURE CAUSED MY STRUT TO BE BENT, THE INNER AND OUTER TIE RODS TO BE TWISTED AROUND THE HALF SHAFT DRIVE AXLE, AND THE DRIVE AXLE TO BE PULLED OUT OF THE TRANSMISSION. MY LOWER CONTROL ARM NEEDED TO BE REPLACED AS WELL. LUCKILY MOST OF THE DAMAGE WAS COVERED UNDER MY INSURANCE. IF IT HAD HAPPENED ON THE HIGHWAY I'D HAVE NEEDED A CASKET AND AN UNDERTAKER AS WELL! YESTERDAY I WENT TO GET AN ALIGNMENT DONE - AND TO CHECK AS TO WHAT WAS MAKING A CLUNKING SOUND UNDER THE FRONT END - I WAS TOLD I NEED A NEW PASSENGER SIDE LOWER CONTROL ARM, INNER AND OUTER TIE ROD ENDS AND A NEW LOWER BALL JOINT... YET AGAIN! THE THIRD BALL JOINT IN TWO YEARS!!! THIS AUTO I BOUGHT USED FOR $8K IS TURNING OUT TO COST ME TWICE THAT AMOUNT IN REPAIRS. I HAVE NOT DONE A "CARFAX" ON THIS VEHICLE TO DETERMINE HOW MANY TIMES THE FRONT END SUSPENSION ITEMS WERE REPLACED PRIOR MY PURCHASE OF THIS VEHICLE. HOWEVER, HAVING OWNED THIS CAR FOR ONLY A YEAR AND A HALF, IT HAS BEEN IN THE SHOP NEARLY EVERY TWO MONTHS FOR CRITICAL STRUCTURAL, OR ENGINE REPAIRS. WHY HAS THERE NOT BEEN A SAFETY RECALL ON THIS VEHICLE ?!?! THIS CAR IS A LEMON! *TR
SUSPENSIONDecember 2, 2016
THE FRONT LEFT SIDE HAS COME APART 2 TIMES FROM THE BALL JOINT AND A FRAME. TODAY IT FELT AND SOUNDED THE SAME I TOOK IT IN TO A SHOP IMMEDIATELY BECAUSE I DID NOT WANT THE FRONT TIRE COMING OF AGAIN. THE MECHANIC PUT IT UP ON THE LIFT AND CAME AND GOT ME. THE ENGINE CRADLE IS TOTALLY ROTTEN THIS IS WERE ALL OF YOUR FRONT END PART ARE HELD IN PLACE. THE SAID THING IS I STILL OWE 2 MORE YEARS ON THIS JEEP WHAT CAN I DO!!??.
UNKNOWN OR OTHERNovember 29, 2016
FRONT CROSS MEMBER RUSTED OUT. ENTIRE FRAME RUSTING MAKING CAR VERY UNSAFE TO DRIVE I AM HAVEING FRONT MEMBER REPLACED BUT BECAUSE OF RUST CAR IS REALLY UNSAFE TO DRIVE AT HIWAY SPEEDS.
FUEL/PROPULSION SYSTEMNovember 19, 2016
WE PURCHASED THE VEHICLE NEW IN JANUARY 2008. IT HAS LESS THAN 100,000 MILES ON IT. THE JEEP HAS BEEN A VERY RELIABLE VEHICLE, UNTIL RECENTLY. WITHIN THE PAST MONTH, IT HAS STALLED ON US FIVE TIMES (TWICE ON A FOUR LANE HIGHWAY), NO MALFUNCTION LIGHT. WHEN IT STALLS, THE STEERING WHEEL LOCKS UP. ALSO, WHEN REFUELING THE TANK, THE PUMP SHUT OFFS AFTER EVERY $0.10-$0.20 WORTH OF GAS. REFUELING THE TANK TAKES APPROXIMATELY 10-15 MINUTES. ORIGINALLY, WE BELIEVED IT WAS THE PUMPS AT A CERTAIN GAS STATION; HOWEVER, TRIPS TO NUMEROUS GAS STATIONS RESULTED IN THE SAME ISSUE. THE JEEP STALLS ONLY AFTER REFUELING. I BEGAN RESEARCHING ONLINE, AND I THOUGHT THE ISSUE MIGHT HAVE BEEN A CLOGGED EVAP SYSTEM. HOWEVER, WE BROUGHT IT TO OUR MECHANICS; UNFORTUNATELY, IT NEEDS A NEW FUEL TANK. THE REPAIR ESTIMATE TOTALS $1,131.07 FOR PARTS, LABOR, AND TAXES. OUR MECHANICS, THOUGHT THERE COULD HAVE BEEN A RECALL ON THE FUEL TANK, OR POSSIBLY AN EXTENDED MANUFACTURER'S WARRANTY, THERE WASN'T. I BEGAN RESEARCHING THE AFOREMENTIONED FUEL TANK ISSUE, I FOUND NUMEROUS COMPLAINTS ABOUT THE FUEL TANK. THE MANUFACTURER HAS BEEN NOTIFIED OF THE ISSUES FROM JEEP OWNERS, MYSELF INCLUDED. WHY HAS FCA US, LLC "CHRYSLER" NOT ISSUED A RECALL? DOES SOMEONE HAVE TO BE INJURED OR WORSE FOR CHRYSLER TO TAKE NOTICE? THIS DEFECT IS EXTREMELY DANGEROUS, AND I BELIEVE IT MUST BE ADDRESSED AS SOON AS POSSIBLE! HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2007/JEEP/COMPASS/FUEL+SYSTEM HTTP://WWW.CARCOMPLAINTS.COM/JEEP/COMPASS/2007/FUEL_SYSTEM/FUEL_PROPULSION_SYSTEM.SHTML
ENGINENovember 13, 2016
AFTER FIIL UP WITH GAS IT SHUT DOWN WHILE RUNNING AT LEAST 3 TIMES.
SUSPENSIONNovember 4, 2016
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, THE CONTACT WAS INFORMED THAT THE DRIVER SIDE LOWER CONTROL ARM, SHOCKS, AND STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,276.
SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTINGOctober 21, 2016
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. AFTER REFUELING THE VEHICLE AND DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE PASSENGER SIDE HEAD LAMP FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIPM FOR THE HEAD LAMPS NEEDED TO BE REPLACED. IN ADDITION, THE FRONT BALL JOINTS AND STRUTS WERE CORRODED AND ALSO NEEDED TO BE REPLACED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE WHY THE VEHICLE STALLED. THE STRUTS AND BALL JOINTS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
ENGINEOctober 18, 2016
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE REOCCURRED AFTER DRIVING AT 35 MPH AND 55 MPH. THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS AT A FULL TANK OF FUEL, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE CLEANED AND ADJUSTED, THE PURGE VALVE, THE SPARK PLUG, THE FUEL CAP, THE AIR VENT FILTER, AND THE CANISTER CONTROL MONITOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 70,000.
SUSPENSIONOctober 7, 2016
STARTED HEARING CLUNKING NOISE UNDERNEATH THE FRONT. TOOK TO MECHANIC IMMEDIATELY AND HE SAID MY FRONT CROSSMEMBER WAS RUSTED OUT. HE TOLD ME JEEP COMPASS HAD ISSUED A EXTENDED WARRANTY ON THE PROBLEM. T.S.B 23-012-14 IS THE SERVICE BULLETIN NUMBER. MY MECHANIC ADVISED ME THAT IT WAS NOT SAFE TO DRIVE AND I WAS LUCKY TO EVEN GET IT THERE. I CALLED MY LOCAL CHRYSLER DODGE JEEP DEALER TO GET PROBLEM FIXED. THEY TOLD ME IT WAS UNDER WARRANTY AND I ARRANGED A TOW TO GET IT THERE. HOWEVER ABOUT 10 MINUTES LATER THE DEALER SAID IT WOULD NOT BE COVERED BECAUSE IT WAS NOT PURCHASED IN ONE OF THE SALT BELT STATES BUT WAS BUILT IN THE TIME FRAME UNDER WARRANTY. IT WAS BOUGHT IN V.A. AND WAS NOT COVERED, BUT WEST VIRGINIA IS COVERED AND THAT IS ONLY 62 MILES OR ABOUT A 50 MINUTES. IN MY OPINION ANY JEEP SHOULD BE COVERED FOR THE DEFECT IF THEY HAVE THE SAME PROBLEM ESPECIALLY IF THEY WAS BUILT AT THE SAME TIME. WHEN I SEEN THAT PART I COULD NOT BELIEVE HOW FAR GONE IT WAS. SCARY REALLY. MY FAMILY LIVING IS JUST AS IMPORTANT AS ALL THE OTHER FAMILIES IN THE SALT BELT STATES.
EXTERIOR LIGHTINGSeptember 27, 2016
TIPM FAILED HEAD LIGHT OUT
STRUCTURESeptember 26, 2016
TL* THE CONTACT FILED A COMPLAINT FOR THE VEHICLE OWNER OF A 2007 JEEP COMPASS. THE CONTACT, A MECHANIC, NOTICED THAT THE FRONT SUBFRAME WAS COMPLETELY RUSTED AND CORRODED AND COULD FRACTURE. THE MECHANIC REMOVED THE RUSTED FRONT SUBFRAME. THE MECHANIC CONTACTED A LOCAL DEALER TO HAVE THE VEHICLE OWNER SCHEDULE A REPAIR. THE DEALER HAD A HIGH CALL VOLUME AND THE CONTACT WAS UNABLE TO REACH THE SERVICE DEPARTMENT AFTER SEVERAL ATTEMPTS. THE CONTACT WAS TO CALL THE MANUFACTURER REGARDING THE VEHICLE OWNER SCHEDULING A REPAIR WITH THE DEALER. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
SUSPENSION,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEMAugust 29, 2016
WHEN FILLED UP WITH FUEL, CAR STALLS OUT AND CUTS OFF. I HAVE REPLACED ALL OF THE BEARINGS AND CAR STILL MAKES A ROARING NOISE WITH THE AXLE. UPPER CONTROL ARMS ARE COMPLETELY DAMAGED. BATTERY LIGHT CONTINUES TO COME ON AND HEADLIGHT WAS REPLACED BUT DOES NOT STAY ON. LIGHT STAYS ON INDICATING VACUUM HOSE ISSUE. 4 WHEEL DRIVE LIGHT STAYS ON.
FUEL/PROPULSION SYSTEMAugust 21, 2016
AFTER REFUELING THE CAR LOOSES POWER AND STALLS. LAST WEEK I REFILLED THE CAR AND I STALLED IN TRAFFIC. WHEN IN STALL SITUATION DRIVERS NEED TO BE AWARE THAT STEERING IS DIFFICULT. I THINK THE STALLING IS CAUSED BY FUEL GETTING INTO THE EVAPORATOR CANISTER
STRUCTUREAugust 18, 2016
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE BY AN INDEPENDENT MECHANIC, THE MECHANIC NOTICED THAT THE CROSSMEMBER K FRAME WAS CORRODED UNDER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
STRUCTUREJuly 27, 2016
I HEARD NOISE IN THE FRONT OF THE VEHICLE AND WAS TOLD THAT THE FRONT SUBFRAME CROSS MEMBER IS COMPLETELY ROTTED. BY LOOKING AT THE JEEP YOU WOULD NEVER KNOW ANYTHING IS WRONG BECAUSE IT IS WELL MAINTAINED. I WAS WONDERING IF THERE ARE ANY RECALLS FOR THIS TYPE OF PROBLEM IN UPSTATE NY.
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)July 19, 2016
WHILE DRIVING, I STARTED HEARING SOME BUMPING UNDERNEATH MY COMPASS AND A DAY LATER IT KNOCK AND DRIVING ROUGH. I MADE IT TO WORK AND IMMEDIATELY CALL TOW. A DAY AFTER THE TOW, I RECEIVED A CALL FROM THE REPAIR SHOP AND WAS TOLD THAT MY SUB FRAME HAD RUSTED THROUGH AND BROKE. I ONLY HAD THE VEHICLE FOR TWO TEARS AND A FEW MONTHS, AND STILL PAYING FOR IT. I CONTACTED JEEP CORP. AND WAS TOLD THE WAS NOTHING THEY COULD DO FOR ME. MY FIDELITY WARRANTY STATES WHAT THEY COVER, BUT WHEN I CONTACTED THEM THEY TOLD ME THAT AFTER FIVE YEARS THEY DEEMS THE BAD TIE RODS AS WEAR & TEAR. I WAS NEVER TOLD THAT WHEN I PURCHASED THE SERVICE CONTRACT. IF MY PRAYERS AREN'T HEARD, THEN I MUST PAY $2700 OUT OF MY POCKET.
SUSPENSION,WHEELSJuly 2, 2016
K FRAME BY DRIVER FRONTWHEEL SO RUSTED CRACK COMPLETELY IN HALF. WHEEL ENDED UP FACING 90 DEGREE TO LEFT. WHEEL AND FRAME ALMOST SEPARATED FROM JEEP. STRUT ONLY HOLDING IT ON. GOOD THING I WAS ONLY GOING ABOUT 5MPH IN PARKING LOT.
SUSPENSIONJune 14, 2016
FRONT ENGINE CRADLE/SUB FRAME BROKE IN HALF WHILE DRIVING ON A CITY STREET CAUSING LOSS OF CONTROL AND DAMAGE TO ADDITIONAL PARTS INCLUDING RACK AND PINION, CONTROL ARMS, ETC. AFTER EXAMINATION OF THE ENGINE CRADLE/SUB FRAME BY A MECHANIC AND MYSELF IT WAS DISCOVERED THAT THE ENGINE CRADLE/SUB FRAME HAD RUSTED SO SEVERELY THAT BROKE IN HALF UNDER THE NORMAL WEIGHT AND DRIVING STRESSES OF THE VEHICLE. EXAMINATION OF THE REAR SUB FRAME SHOWS THE SAME SIGNS OF RUST WHICH INCLUDE NUMEROUS HOLES APPROXIMATELY 1/2" +/- IN DIAMETER. THE UNI-BODY OF THE VEHICLE HAS NO SURFACE RUST OR MORE SEVERE RUST LOCATED ON ANY AREA ON THE VEHICLE. THE RUST IS SOLELY ISOLATED ON THE FRONT ENGINE CRADLE/SUB FRAME AND REAR SUB FRAME. THIS IS A VERY DANGEROUS AND PREMATURE FAILURE OF A VEHICLE.
SEAT BELTSJune 8, 2016
MY CAR WAS INVOLVED IN A AUTO ACCIDENT WHEN I WAS MAKING A RIGHT TURN AND WAS HIT BY ANOTHER CAR SIDE IMPACT, AIRBAGS DEPLOYED. THE PASSENGER SIDE SEAT BELT ANCHOR CAME COMPLETELY DETACHED AND SEAT BELT NO LONGER RESTRAINED THE PASSENGER, CONSEQUENTLY SUSTAINING MULTIPLE INJURIES.
FUEL/PROPULSION SYSTEMMay 16, 2016
THIS IS THE SAME COMPLAINT THAT NUMEROUS PEOPLE HAVE REPORT ABOUT THE FUEL SYSTEM. MY 2007 JEEP COMPASS WILL BEGIN TO SPUTTER AND EVENTUALLY SHUT-OFF AFTER EVERY FILL UP WITH GAS. THE PROBLEM IS WITH THE FUEL VAPORIZER AND OTHER COMPONENTS IN THE GAS TANK. IF YOU FILL THE GAS TANK UP ALL THE WAY TO THE TOP WITH GAS, IT WILL CAUSE THIS FAILURE OF ROUGH IDLING AND SHUTTING THE ENGINE OFF EVERY TIME, WHICH IS EXTREMELY DANGEROUS WHILE DRIVE BECAUSE IT LOCKS THE STEERING WHEEL AND TRANSMISSION ALSO. CHRYSLER HAS FIXED THIS EXACT SAME ISSUE IN SEVERAL OTHER MAKES AND MODELS OF THEIR VEHICLES THAT WERE MANUFACTURED AROUND THIS SAME YEAR. BUT, THEY HAVE NOT ISSUED A RECALL TO FIX THIS SAME DANGEROUS PROBLEM WITH THE JEEP COMPASS YET. AT THIS POINT, I'M CONTEMPLATING CONTACTING MY LAWYER TO SEE IF THIS CAN BE BETTER BROUGHT TO CHRYSLER'S ATTENTION, AS I'M CERTAIN THAT EVERYONE THAT HAS A JEEP COMPASS NEAR 2007-2009 YEAR MODEL IS HAVING THE SAME ISSUE'S WITH THE FUEL SYSTEM. MY SUGGESTION TO ANYONE READING THIS, IS TO NOT FILL THE GAS TANK ALL THE WAY UP WHILE PUMPING GAS. DO NOT "TOP OFF THE GAS." THIS IS A TEMPORARY FIX TO THE ISSUE, AS IT ALLOWS GAS VAPORS TO EXPEL PROPERLY. ALSO, IF THE TANK WAS FILLED TOO MUCH AT THIS GAS STATION (TOPPED OFF), AND THIS STUTTERING DOES OCCUR, IT CAN HELP TO STOP AND REMOVE THE GAS CAP FOR A SHORT WHILE UNTIL THE GAS HAS BEEN RAN DOWN IN THE TANK ENOUGH.
FUEL/PROPULSION SYSTEMMay 9, 2016
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE ONLY OCCURRED AFTER FILLING THE FUEL TANK. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
STRUCTURE,SERVICE BRAKESMay 9, 2016
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE THE VEHICLE WAS IN REVERSE, A CRUNCHING SOUND EMERGED FORM THE REAR OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. WHILE ON THE LIFT, THE MECHANIC NOTICED HOLES ON THE FRAME AND SEVERE RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
SUSPENSION,STRUCTUREMay 6, 2016
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD A CLUNKING NOISE FOLLOWED BY THE SOUND OF METAL SCRAPING THE ROAD. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THAT THE REAR CONTROL ARM AND CROSS MEMBER FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
FUEL/PROPULSION SYSTEMApril 15, 2016
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT IT TOOK AN UNUSUALLY LONG TIME TO FILL UP THE VEHICLE WITH FUEL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS UNAVAILABLE.
ENGINE,FUEL/PROPULSION SYSTEMApril 4, 2016
I PURCHASED THE 2007 JEEP WITH LOW MILEAGE FOR MY CHILD'S FIRST CAR. UPON THE FIRST REFUEL THE CAR HAS EXPERIENCED STALLING WITHIN A HAL MILE OF REFUELING. THE CAR WAS RETURNED TO THE DEALER SEVERAL TIMES, AS WELL AS TO THE NEIGHBORNING JEEP DEALER. TIME AFTER TIME I WAS ADVISED THE ISSUE COULD NOT BE DUPLICATED. TODAY UPON REFUELING THE CAR STALLED UPON LEAVING THE GAS STATION AGAIN. THERE APPEARS TO BE A SIGNIFICANT AMOUNT OF COMPLAINTS AND RESEARCH ONLINE THAT I WAS SHOCKED TO LEARN A RECALL HAD NOT BEEN ISSUED FOR THIS EXTREME SAFETY ISSUE. THE STALLING OCCURS AT A DIFFERENT TIME LEAVING NO GAS STATION, AT THE FIRST MOMENT OF IDLING, AFTER TRAVELING A SHORT DISTANCE. THIS IS A SAFETY CONCERN FOR ANY DRIVER ALTHOUGH EXTREMELY SO FOR A NEWLY LICENSED DRIVER.
VEHICLE SPEED CONTROLMarch 16, 2016
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE ATTEMPTING TO GO AROUND ANOTHER DRIVER, THE ACCELERATOR PEDAL WAS DEPRESSED AND WAS STUCK TO THE FLOORBOARD. AS A RESULT, THE VEHICLE SPEED INCREASED TO 90 MPH IN A 40 SPEED ZONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
FUEL/PROPULSION SYSTEMMarch 1, 2016
GAS TANK WILL NOT TAKE FUEL. WHEN FILLING IT WILL ONLY TAKE ABOUT 0.3 GALLONS BEFORE STOPPING OR SPRAYING OUT. MECHANIC SAID IT MIGHT BE VENTILATION SYSTEM.
SUSPENSION,WHEELSFebruary 29, 2016
I HAVE REPLACED THE FRONT AND BACK SUSPENSION. I BOUGHT THIS USED, AND I THINK I WAS NOT GIVEN THE PROPER INFORMATION REGARDING THE CAR.
ENGINE,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPERFebruary 17, 2016
I HAVE BEEN EXPERIENCING A PROBLEM WITH MY CAR CUTTING OFF, ESPECIALLY WHILE STOPPED AT A RED LIGHT MORE OFTEN THAN NOT ON LOCAL ROADWAYS. IF IT DOESN'T COMPLETELY SHUT OFF THE SENSATION TO CUT OFF IS DEFINITELY FELT. I ORIGINALLY THOUGHT IT WAS THE SPARK PLUGS AND HAD THOSE REPLACED, HOWEVER, THE SITUATION CONTINUES TO PERSIST. I HAVE BEEN TOLD ON ONE OR MORE OCCASIONS IT MAY BE THE FUEL PUMP. I WAS RECOMMENDED I TAKE MY VEHICLE DIRECTLY TO THE DEALERSHIP. THE OTHER ISSUE THAT IS ALSO VERY PRONOUNCED IS THE NOISE MY ENGINE MAKES WHILE IDLING. IT CAN BEST DESCRIBED AS A LOUD WHIRLING SOUND BUT NOT QUITE A RATTLE. I HAVE NEVER HEARD MY CAR SOUND SO NOISY. I HAVE NOTICED PERHAPS IN THE LAST 6 MONTHS THE WINDSHIELD WIPERS COME ON INVOLUNTARILY WITHOUT ME ENGAGING THEIR USE. I HAVE SEARCHED JEEP'S WEBSITE REGARDING ANY RECALL INFORMATION ON THESE AFOREMENTIONED ISSUES BUT TO NO AVAIL.
FUEL/PROPULSION SYSTEMFebruary 9, 2016
WHEN FUELING, THE NOZZLE FROM THE GAS PUMP IMMEDIATELY SHUTS OFF AS IF THE TANK IS FULL. IT TAKES A LOT OF EFFORT TO FUEL UP WITHOUT FUEL SPLASHING OUT AND OVERFLOWING ON THE CAR AND PAVEMENT. I HAVE USED DIFFERENT FUEL STATIONS, CHANGED THE ANGLE OF THE NOZZLE, FUELED UP AT DIFFERENT TEMPERATURES, CHANGED THE EVAP CANISTER BUT STILL THE PROBLEM EXISTS. AFTER RESEARCH, I FOUND THAT I AM NOT THE ONLY JEEP OWNER THAT HAS THIS PROBLEM. IT IS THE ONE-WAY ROLLOVER VALVE THAT IS LOCATED IN THE GASTANK. ALSO OTHER CARS MADE FROM THE SAME MANUFACTURER HAVE A RECALL FOR THIS SAME PERILOUS PROBLEM. I AM WRITING THIS COMPLAINT TO GET A RECALL FOR MY CAR AND ANY OTHER JEEPS THAT HAVE THE SAME FAULTY ONE-WAY VALVE IN THE GAS TANK.
FUEL/PROPULSION SYSTEMFebruary 8, 2016
AFTER FILLING UP VEHICLE IT STALLS OUT WITHIN TWO MILES IT HAPPENS AFTER EVERY FILL UP.
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMFebruary 2, 2016
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE AND PULLING OUT OF THE PARKING LOT AT 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED AFTER REFUELING THE VEHICLE. IN ADDITION, THE CONTACT ALSO STATED THAT THERE WAS A FUEL ODOR EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL CAP NEEDED TO BE REPLACED, THE FUEL INJECTION SYSTEM NEEDED TO BE FLUSHED AND A TUNE UP WAS NEEDED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. ON ANOTHER OCCASION, THE CONTACT STATED THAT THE TRANSMISSION HESITATED TO SHIFT GEARS AND WAS JERKING AS IF IT WAS GOING TO STALL. THE TRANSMISSION WAS REPLACED ON 6/30/13. THE FAILURE RECURRED AND IT WAS DIAGNOSED THAT THE OXYGEN SENSORS AND THE O2 HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER ON 1/14/16 WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,483.
ENGINEJanuary 19, 2016
WHENEVER THE GAS TANK IS FILLED UP, UPON DRIVING 1-2 MILES AWAY FROM GAS STATION ON THE HIGHWAY OR ANY ROAD, THE ENGINE SPUTTERS AND STALLS. TODAY THE ENTIRE ENGINE SHUT OFF AND LOCKED UP. LUCKILY I WAS NOT IN HEAVY TRAFFIC AT THE TIME.
FUEL/PROPULSION SYSTEMJanuary 16, 2016
EVERY TIME FOR THE LAST 10 FILL UPS THE CAR WILL STALL AND FINALLY QUIT, USUALLY IN TRAFFIC. IT WILL START RIGHT BACK BUT GOING A FEW YARDS IT STARTS STALLING AGAIN. I KEEP IT FROM DIEING COMPLETELY BY PUTTING IT IN NEUTUAL AND GIVING IT GAS LIKE AT A RED LIGHT. ALSO SOMETIMES ITS HARD PUTTING GAS IN NO MATTER HOW MUCH IS IN THE TANK. IT FILLS LIKE ITS FULL EVEN THOUGH IT MAY JUST HAVE A QUARTER TANK, HALF TANK, ETC.
FUEL/PROPULSION SYSTEMJanuary 16, 2016
WHEN FILLING THE GAS TANK VIA GAS PUMP AUTO SHUT OFF, THE CAR WILL STALL. THIS HAS HAPPENED THE LAST TWO FILL UPS. THE CAR HAS 92389 MILES ON IT. THE FIRST TIME, IT STALLED AFTER STARTING THEN AGAIN AFTER ENTERING HIGHWAY GOING UP HILL WITH LOADED DUMP TRUCK RIGHT BEHIND ME. HE BARELY MISSED HITTING ME FROM BEHIND. PLUS CAR LOOSES POWER STEERING. 2ND TIME THIS HAPPENED WAS NEXT TANK FILL UP AND STALLED BEFORE LEAVING GAS STATION. AFRAID TO DRIVE AND HAVE PARKED CAR. ROLL OVER VALVE IS NOT WORKING (STUCK OPEN?). IF CAR WAS IN ROLL OVER ACCIDENT, FIRE COULD RESULT FROM SPILLING FUEL. AFRAID WHAT MIGHT HAPPEN IF PULLING ONTO HIGHWAY FROM RAMP AND STALL IN FRONT OF 18 WHEELER.
FUEL/PROPULSION SYSTEMJanuary 15, 2016
SHORTLY AFTER REFUELING THE VEHICLE, THE VEHICLE STALLS AND UPON RESTART RUNS ROUGH FOR SHORT TIME. WE HAD ONE INCIDENT WHERE A FUEL LEAK DEVELOPED AFTER REFUELING. THE STALLING ISSUE HAS ALMOST CAUSED MY VEHICLE TO BE STRUCK AND CLEARLY HAS CAUSED A CONTROL ISSUE WHEN THE VEHICLES ENGINE LOSES POWER SHUTS DOWN. THE VEHICLE HAS BEEN CHECKED AND NO CODES WERE TRIGGERED OR STORED. THE MANUFACTURER DOESN'T SEEM INTERESTED IN ADDRESSING MY ISSUE.
FUEL/PROPULSION SYSTEMJanuary 4, 2016
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE REJECTS FUEL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
FUEL/PROPULSION SYSTEMJanuary 3, 2016
STALLS OR HESITATES AFTER FILLING THE TANK. ONCE GAS LEVEL GOES DOWN A LITTLE THE PROBLEM DISAPPEARS. FAULTY VAPOR/LIQUID SEPARATOR VALVE LOCATED AT THE TOP OF THE FUEL TANK. CAR STALLS AND STEERING WHEEL LOCKS UP. STARTS BACK UP WITH NO PROBLEM BUT IS DANGEROUS IF THIS HAPPENS ON HIGHWAY OR IN HEAVY TRAFFIC.
UNKNOWN OR OTHERDecember 23, 2015
ALL THE WINDOWS HAVE PROBLEMS WORKING, THEY DO NOT GO UP OR DOWN. HAVE HAD THEM WORKED ON. AT THIS TIME 2 WORK SOMETIMES.
FUEL/PROPULSION SYSTEMDecember 20, 2015
AFTER THE CAR IS REFUELED, THE ENGINE WILL STALL OUT WHILE IT IS STATIONARY. IT THEN STALLS OUT A SECOND TIME AFTER I DRIVE A LITTLE WHILE I AM STOPPED AT A LIGHT OR STATIONARY. I DO NOTHING SPECIAL WHILE FILLING IT UP BESIDES LETTING THE PUMP STOP IT WHEN IT IS FULL. THIS PROBLEM HAS OCCURRED EVERY TIME AFTER I FILL UP SINCE ABOUT 125,000 MILES. TOOK THE CAR TO THE MECHANIC AND HE SAID HE COULD NOT FIND ANYTHING WRONG.
FUEL/PROPULSION SYSTEMDecember 13, 2015
EVERY SINGLE TIME I FILL UP MY GAS TANK TO FULL AND LEAVE THE GAS STATION IT STALLS WHILE DRIVING. IT DOESN'T MATTER WHAT GAS STATION OR GRADE OF GAS, SAME RESULT. VERY DANGEROUS BECAUSE I DRIVE ON THE HIGHWAY.
STEERING,ENGINE,FUEL/PROPULSION SYSTEMDecember 1, 2015
UPDATE TO COMPLAINT. JEEP DEALER JUST CALLED AND THEY ARE REPLACING THE FUEL TANK AND CHARCOAL CANISTER WAS TOLD THIS WAS A COMMON ISSUE AND THEY HAD SEEN IT BEFORE . THE ROLLOVER VALVE IN THE FUEL TANK WAS BAD AND STICKING OPEN ALLOWING FUEL TO DUMP INTO THE EVAP SYSTEM FILLING THE CHARCOAL CANISTER WITH GAS CAUSING THE STALL . THIS IS A MAJOR SAFETY ISSUE SINCE A FAULTY VALVE WONT SHUT OFF IN THE EVENT OF A CRASH CAUSING A FIRE AND CAN ALSO CAUSE A ACCIDENT FROM STALLING IN TRAFFIC WHILE IN MOTION AND THE STEERING LOCKING UP. I HAVE BEEN IN THE AUTO REPAIR BUSINESS FOR 30 YEARS AT A DEALERSHIP AND SEEN A LOT OF ISSUES BUT NHTSA REALLY NEED TO ADDRESS THIS PROBLEM BEFORE SOMEONE IS KILLED IF THEY HAVE NOT ALREADY. JEEP COMPASS STALLS AFTER REFUELING IN MOTION ON HIGHWAY, STEERING LOCKS UP WHEN CAR STALLS AND MAKES JEEP UNCONTROLLABLE. HAD JEEP TOWED TO DEALER AND THEY FOUND A BAD CHARCOAL CANISTER WAS "FULL OF FUEL" REPLACED CANISTER DROVE FOR ONE WEEK AND REFUELED MANAGED TO GO 1 MILE AND JEEP STALLED AGAIN AT ABOUT 45 MPH . GOT JEEP STOPPED AND RESTARTED MANAGED TO GET THE LAST 1/2 MILE HOME AND IT STALLED AGAIN PULLING IN DRIVE WAY AND ALMOST RAN THRU THE FRONT OF MY HOUSE BEFORE STOPPING. EXTREMELY UNSAFE CAR RETURNING BACK TO THE DEALER SERVICE DEPT FOR THE 3RD TIME . AFTER READING ONLINE I HAVE FOUND THIS TO BE A COMMON ISSUE ON THE JEEP COMPASS SOME RESULTING IN ACCIDENTS FROM LOSS OF CONTROL. I AM FINDING THE ROLLOVER VALVE IS BAD ALLOWING FUEL TO BE PUSHED BACK THRU THE EVAP SYSTEM CAUSING THE STALL
STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEMNovember 29, 2015
JEEP COMPASS STALLS AFTER REFUELING IN MOTION ON HIGHWAY, STEERING LOCKS UP WHEN CAR STALLS AND MAKES JEEP UNCONTROLLABLE. HAD JEEP TOWED TO DEALER AND THEY FOUND A BAD CHARCOAL CANISTER WAS "FULL OF FUEL" REPLACED CANISTER DROVE FOR ONE WEEK AND REFUELED MANAGED TO GO 1 MILE AND JEEP STALLED AGAIN AT ABOUT 45 MPH . GOT JEEP STOPPED AND RESTARTED MANAGED TO GET THE LAST 1/2 MILE HOME AND IT STALLED AGAIN PULLING IN DRIVE WAY AND ALMOST RAN THRU THE FRONT OF MY HOUSE BEFORE STOPPING. EXTREMELY UNSAFE CAR RETURNING BACK TO THE DEALER SERVICE DEPT FOR THE 3RD TIME . AFTER READING ONLINE I HAVE FOUND THIS TO BE A COMMON ISSUE ON THE JEEP COMPASS SOME RESULTING IN ACCIDENTS FROM LOSS OF CONTROL. I AM FINDING THE ROLLOVER VALVE IS BAD ALLOWING FUEL TO BE PUSHED BACK THRU THE EVAP SYSTEM CAUSING THE STALL
UNKNOWN OR OTHERNovember 27, 2015
THE FRONT CROSS MEMBER RUSTED THROUGH AND THE ENGINE DROPPED,WHILE DRIVING BUT THE CAR WAS AT A STOP. ALSO THE REAR CROSS MEMBER IS ALSO BROKEN
ENGINE,FUEL/PROPULSION SYSTEMNovember 18, 2015
ENGINE STALL AFTER FUELING. AFTER FILLING TANK THE ENGINE WILL STALL WHEN IN MOTION ON HIGHWAY WAS TOLD BY DEALER THERE WAS A DESIGN FLAW IN THE EVAP SYSTEM PURGE CONTROL VALVE THAT ALLOWS FUEL TO ENTER THE CHARCOAL CANISTER IF YOU FILL THE TANK WHEN FUELING. WHEN THIS HAPPENS THE JEEP WILL STALL WHEN IN MOTION ON THE HIGHWAY OR CITY TRAFFIC AND THE STEERING IS NON RESPONSIVE MAJOR SAFETY ISSUE JEEP IS AWARE OF THE PROBLEM AND HAS A SERVICE BULLETIN OUT ON IT BUT OFFERS NO FIX OTHER THAN DO NOT FILL UP YOUR TANK. THIS ALMOST RESULTED IN A MAJOR ACCIDENT ON INTERSTATE 95 ON 11/14/2015 THIS NEED TO BE A RECALL IT IS NOT A ISOLATED PROBLEM READ ANY GOOGLE SEARCH ON LINE AND THERE ARE THOUSAND OF OWNERS WITH THE SAME ISSUE TRYING TO FIND OUT WHAT I WRONG AND A FIX
POWER TRAIN,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPERNovember 7, 2015
1. FUEL PUMP STARTED ARCHING AND NOZZLE TO HOSE WAS COMING LOOSE-SMELT GAS WHILE IN MOTION, GAS GAUGE STARTED DROPPING DRAMATICALLY 2. HORN STOPPED WORKING-WHILE DRIVING I TRIED TO WARN ANOTHER VEHICLE WHO WAS TRYING TO BACK OUT WHILE I WAS BEHIND THEM, LUCKILY THEY HEARD ME YELLING 3. BACK WINDSHIELD WIPER STOPPED WORKING WHILE IN MOTION TRYING TO BACK OUT IN THE RAIN 4. STRUTS WENT 5. ROTORS WENT 6. CROSS MEMBER-NOTICED WHILE DRIVING AND TOOK 2 WEEKS BEFORE DEALERSHIP COULD GET MY APPOINTMENT RIGHT TO GET IT TAKEN CARE OF SINCE IT WAS RECALLED 7. TIPM IS GOING. LOST POWER TO 2/2 OUTLETS IN THE VEHICLE. 8. CV AXLE IS GOING. SOUNDS REALLY BAD AND SOUNDS LIKE BOTH PASSENGER AND DRIVER SIDE. TREATED THIS VEHICLE WITH LOTS OF CARE AND SO DID PREVIOUS OWNER. THIS TELLS ME THIS IS NOT A RELIABLE VEHICLE AND A SAFE VEHICLE I CAN DRIVE MY DAUGHTER IN.
FUEL/PROPULSION SYSTEMOctober 30, 2015
I BOUGHT A USED 2007 JEEP COMPASS 4X4 FOR MY SON IN APRIL 2015. HE IS JUST LEARNING TO DRIVE. AFTER FILLING UP THE GAS TANK AND PULLING OUT OF THE GAS STATION THE CAR SLOWED TO AN IDLE, STEERING WHEEL LOCKED, AND THE CAR STALLED. IT TURNED BACK ON BUT COULD HARDLY MAKE A TURN ONTO THE STREET WITHOUT ALMOST STALLING AGAIN. ONCE IT STARTED GOING A FEW MILES UP THE ROAD IT DID NOT STALL. THIS HAPPENED EVERY TIME WE FILLED THE TANK. WE CANNOT FILL THE TANK. I AM VERY SCARED TO LET AN ALMOST 16 YEAR OLD DRIVE A CAR THAT IS SO DANGEROUS AND FEAR HE MAY GET KILLED WHEN THE CAR STALLS. HE WILL BE DRIVING THIS CAR TO SCHOOL EVERY DAY AND WITH WINTER APPROACHING QUICKLY I WILL BE PRAYING. HE KNOWS NOT TO FILL IT ALL THE WAY UP BUT I DON'T FEEL THIS SHOULD BE THE CASE FOR ANYONE. I PURCHASED AN EXTENDED WARRANTY BUT THIS ISSUE IS NOT COVERED. I ALSO MENTIONED THIS ISSUE TO SEVERAL MECHANICS AND THEY HAVE NO IDEA WHAT IS CAUSING THIS TO HAPPEN.
STRUCTUREOctober 29, 2015
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE SUBFRAME OF THE VEHICLE HAD EXCESSIVE RUST AND HOLES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
UNKNOWN OR OTHEROctober 27, 2015
I RECEIVED A LETTER IN THE MAIL IN REGARDS TO AN IGNITION SWITCH ISSUE SO I WENT TO DIFFERENT DEALERS TO TRY TO GET IT FIXED BUT NO ONE HAS BEEN ABLE TO SEE ME TO FIX THE ISSUE AND I WAS TOLD UNTIL MARCH 2016 THERE WOULD BE MORE PARTS COMING IN AND TO COME BACK DURING THAT TIME.
ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE,SERVICE BRAKESOctober 27, 2015
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS LIQUID ON BOTH FRONT FLOORBOARDS OF THE VEHICLE. IN ADDITION, WHILE DRIVING AT 30 MPH, ANOTHER VEHICLE ATTEMPTED TO MERGE INTO THE LANE AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR NECK INQUIRIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS TAKEN TO A COLLISION CENTER FOR REPAIRS. THE VEHICLE WAS REPAIRED FOR BODY DAMAGES. IN ADDITION, WHILE APPROACHING A STOP, THE BRAKE PEDAL WAS DEPRESSED BUT THERE WAS AN ABNORMAL NOISE COMING FROM THE BRAKE PEDAL. AS THE CONTACT ATTEMPTED TO MOVE FORWARD, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE WITH THE BRAKES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/12/16*LJ THE CONSUMER STATED THE BATTERY IN THE VEHICLE DOES NOT LAST LONG. DEPRESSING THE BRAKE AT A CERTAIN SPOT CAUSES THE VEHICLE TO SHUT OFF, AND THE VEHICLE DOES NOT MAINTAIN IMPORTANT FLUIDS. *JS
STRUCTUREOctober 1, 2015
MY WIFE SAYS THAT AS SHE APPROACHED A RED LIGHT ON A CITY STREET THE VEHICLE HAD TROUBLE STOPPING AND THAT IT FELT LIKE THE FRONT WHEEL WAS GOING TO COME OFF THE CAR. WHEN I LOOKED AT IT I NOTICED A TON OF CORROSION ON THE FRONT CROSS-MEMBER AND SUB-FRAME AND ONE SIDE HAD COMPLETELY SPLIT APART.
SUSPENSION,VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINESeptember 24, 2015
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE EXPERIENCED ACCELERATION FAILURE. THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. IT WAS ALSO DIFFICULT TO VIEW THE ODOMETER. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. IN ADDITION, ON SEPTEMBER 15, 2013, THE POWER STEERING FAILED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE STALLED, BUT WAS ABLE TO RESTART. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE CONTROL ARM AND BUSHING FAILED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
ENGINE,FUEL/PROPULSION SYSTEMSeptember 10, 2015
AFTER REFUELING, VEHICLE STARTS UP AND DRIVES AS NORMAL FOR A SHORT TIME UNTIL REACHING THE FIRST STOP OR STOPLIGHT, AT WHICH POINT THE ENGINE RETURNS TO IDLE. THE ENGINE WILL BEGIN TO SPUTTER/WEAKEN (FULL FOOT ON THE GAS BUT REACTS AS IF IT IS ONLY DOWN 1/4 OF THE WAY), THE OIL LIGHT TURNS ON, AND THEN SUBSEQUENTLY DIES WHILE STILL IN DRIVE. THIS HAS HAPPENED AT LEAST 5 TIMES SINCE THIS FIRST OCCURRED ON JAN. 31, 2015. EVERY TIME IT OCCURS, IT IS IMMEDIATELY AFTER REFUELING, DESPITE USING DIFFERENT GAS STATIONS AND BRANDS. FIRST EVEN OCCURRED WHILE I WAS TURNING LEFT FROM A LIGHT INTO ANOTHER PARKING LOT. (SPUTTER, THEN DIED) ANOTHER EVENT WAS WHILE I WAS IDLING AT A RED LIGHT. (ENGINE COMPLETELY DIED) THE MOST RECENT EVENT OCCURRED WHILE I WAS DRIVING 45 MPH DOWN THE ROAD, AND IT BEGAN TO SPUTTER AND WEAKEN AFTER THEN MAKING A RIGHT HAND TURN, UPON WHICH I PULLED THE CAR OVER IN THE ROAD, TURNED THE ENGINE OFF AND THEN BACK ON AGAIN. IT WOULD HAVE BEEN INCREDIBLY DANGEROUS IF I HAD BEEN ON A HIGHWAY.
STEERINGSeptember 8, 2015
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT NEEDED AN ALIGNMENT AND THE PASSENGER SIDE INNER TIE ROD, FRONT SWAY BAR LINKS, AND STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,774.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLSeptember 7, 2015
MY VEHICLE STARTED LOSING POWER INTERMITTENTLY. IT WOULD REMAIN RUNNING, BUT WOULD NOT RESPOND TO ACCELERATION AND THE ELECTRONIC THROTTLE CONTROL LIGHT WOULD FLASH. AT FIRST, THIS WAS AN INTERMITTENT PROBLEM, SOLVED BY PULLING OVER TO THE SIDE OF THE ROAD, TURNING THE CAR OFF AND RESTARTING IT. EVENTUALLY, THIS BECAME AN EVERYDAY OCCURRENCE, UNTIL EVENTUALLY, THE CAR WOULD NOT EVEN START DUE TO THIS PROBLEM. I HAD TO HAVE IT TOWED TO THE DEALERSHIP, AND THEY REPLACED THE THROTTLE BODY ASSEMBLY, WHICH SOLVED THE PROBLEM. I HAVE NOTICED SEVERAL RECALLS FOR THIS EXACT PROBLEM FOR MY YEAR AND MAKE AND MODEL, BUT THE DATABASE STATES THAT MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. THIS IS A SAFETY ISSUE, AS I HAVE HAD TO PULL OVER ON THE SIDE OF THE ROAD SEVERAL TIMES IN FAST-MOVING TRAFFIC ON NARROW SHOULDERS.
POWER TRAINSeptember 2, 2015
THE CAR LOST POWER WHILE DRIVING DOWN VERMONT IN TORRANCE EVEN THOUGH THE ENGINE WAS ON. I HAD TO PULL OVER TO THE CURB. EARLIER THAT WEEK ON SUNDAY AUG 26, 2015 I HAD TO HAVE MY BATTERY JUMPED BY AAA. INSTEAD OF DRIVING AROUND I LET THE CAR RUN FOR HALF AN HOUR. I REVVED THE ENGINE AND THE RPM STOPPED WORKING ALTHOUGH THE ENGINE WAS STILL ON. I STARTED THE CAR THE NEXT DAY AND IT HAD CLUNKING SOUNDS WHILE DRIVING AT LOWER SPEEDS WHICH DISAPPEARED UPON DRIVING FREEWAY SPEEDS. UPON TRYING TO PARK THE CAR AT WORK IT JERKED WHILE IN REVERSE. I DROVE THE CAR THE NEXT FEW DAYS UNTIL IT FAILED ON AUG 31ST WHILE DRIVING HOME ON VERMONT. THE CAR HAD TO BE TOWED TO THE SCOTT ROBINSON CHRYSLER DODGE JEEP DEALERSHIP IN TORRANCE, CA. TESTING THERE REVEALED THE CAR NEEDED A WHOLE NEW TRANSMISSION AT ONLY 70,000 MILES. THEY SAID IT WAS NOT DUE TO ANY FAULT OF MINE. I HAD THE CAR TOWED TO A AAA APPROVED REPAIR FACILITY TO GET A SECOND OPINION AND AM WAITING TO SEE IF THE CAR REPAIRS WILL SOLVE THE PROBLEM. IT'S FORTUNATE THE CAR DIDN'T FAIL ON THE FREEWAY.
SUSPENSIONAugust 24, 2015
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 35 MPH AND MAKING A RIGHT TURN, THE BALL JOINT AXLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BALL JOINT AXLE AND THE CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
SUSPENSIONAugust 8, 2015
I BOUGHT THIS CAR IN 2008, IT IS A 2007 JEEP ( 2014 OR AROUND). WE HAD TIRES WEARING OUT, AND TOOK IT IN FOR ALIGNMENT AND SPENT AROUND $200 TO FIX TIE RODS AND ALIGNMENT. ABOUT A YEAR LATER WENT IN FOR OIL CHANGE TO DEALER AND THEY SAID MY ARM CONTROL IN FRONT OF CAR ( 2) NEEDED REPLACEMENT. I GET FROM READING ON LINE AND JUST THAT THEY KNEW THAT THIS WAS A POSSIBLE PROBLEM, THAT THIS WAS A COMMON THING. SINCE IT IS A SAFETY ISSUE, I AM WRITING THIS TO TRY AND GET THIS AS A RECALL, I PAID THE ALMOST $1.000 TO FIX ( MY DAUGHTER, WE SHARE CAR) BUT COULD YOU LOOK INTO THIS AND SEE IF IT IS OCCURRING MORE THEN NORMAL ( ODDS ARE IT IS) AND WHAT THE WEAKNESS IS IN THE CONTROL ARMS, AND BECAUSE IT CAN SO AFFECT ONES ABILITY TO CONTROL CAR, HAS TO BE PUT ON A RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
SUSPENSION,STRUCTURE,WHEELSJuly 29, 2015
I DROVE FOR SEVERAL HOURS WHEN MY CAR STARTED SLIDING TO THE SIDE. I STOPPED TO CHECK AND BOTH MY BACK TIRES WERE ANGLED INWARD AND COMPLETELY RUINED. I TOOK THE CAR TO A MECHANIC FOR ALIGNMENT, BUT HE COULD NOT MOVE THE PARTS DUE TO AN EXCESSIVE AMOUNT OF RUST. HE MENTIONED THAT THE WHOLE SUBFRAME AND ARMS HAD HEAVY CORROSION AND WHOLE AND THE PIECES COULD BREAK ANYTIME SOON AND I SHOULD NOT BE DRIVING THE CAR. AN EXTENDED WARRANTY IS APPLICABLE TO THE K FRAME FOR THE MODEL OF MY CAR BUT JEEP WILL NOT HONOR THE WARRANTY ON MY PARTICULAR VEHICLE. I HAVEN'T DROVE THE CAR SINCE.
STRUCTUREJuly 24, 2015
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING AT 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE UNDER THE VEHICLE. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC FOR THE STRUTS, THE CONTACT WAS INFORMED THAT THE CROSS MEMBER WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
FUEL/PROPULSION SYSTEMJuly 23, 2015
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE STALLED AND THE STEERING ABILITY SEIZED WITH OUT ANY WARNINGS. THE VEHICLE WAS DRIVEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER CONTROL MODULE VALVE NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
STRUCTUREJuly 14, 2015
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ABNORMAL NOISE EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A CRACK IN THE FRAME AND THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
FUEL/PROPULSION SYSTEMJune 23, 2015
.MY 2007 JEEP COMPASS 4X4 LTD STALL WHEN I FUEL IT UP. I HAVE REPLACED BOTH SENDING UNITS AND THE VAPOR CANISTER. MY MECHANIC SAYS THE ROLLOVER VALVE IN THE TANK NEEDS TO BE REPLACED SINCE THIS IS A COMMON PROBLEM WITH OTHER JEEP COMPASS AND PATRIOT VEHICLES. MY MECHANIC MUST REPLACE THE GAS TANK AS THE ROLLOVER VALVE CANNOT BE REPLACED TO AVOID THIS PROBLEM IN THE FUTURE. THIS IS A COMMON PROBLEM WITH BOTH OF THESE VEHICLES AND CAN CAUSE AN ACCIDENT. VEHICLE STALLS EVERY TIME WHEN COMING TO A STOP DIRECTLY AFTER FUELING VEHICLE. IT WILL STALL 4-6 TIMES BUT WILL START BACK UP WITH NO PROBLEMS. AFTER VEHICLE HAS BEEN ON THE ROAD WITH RPM'S UP FOR A FEW MINUTES THE PROBLEM GOES AWAY. IT IS VERY DANGEROUS TO PULL OUT INTO TRAFFIC OR TRYING TO TURN A CORNER AND HAVE YOUR VEHICLE STALL. THIS SHOULD BE A RECALL FROM JEEP...IT'S NOT SAFE UPDATED 09/01/15*LJ UPDATED 10/26/2017*CN
ELECTRICAL SYSTEMJune 19, 2015
MY 2007 JEEP COMPASS HORN WOULD NOT STOP BLOWING. THE DEALER DISABLED IT AND THE CAR WOULD GO IN THE NEXT DAY. OVER 5 DAYS IT HAD TO BE JUMPED 4X AS THE JEEP WAS DEAD TRYING TO GET IT TO THE DEALERSHIP. IT WAS NOT THE BATTERY AND AFTER 5 HOURS THE DEALERSHIP SAID IT WAS A FIXABLE BECAUSE IT NEEDED A HORN SWITCH. THE PROBLEM IS THAT NO ONE HAS A HORN SWITCH FOR IT. THE PART IS ON BACK ORDER..THERE ARE 527 ORDERS FOR IT WITH NO DELIVERY DATE IN SIGHT. YOU CANNOT DRIVE THE VEHICLE WITH THE HORN BLOWING OR WITH IT DISABLED OR RUN THE SAFETY RISK OF NEEDING THE HORN OR THE JEEP DYING ON YOU MID ROUTE. IT HAS BEEN AT THE DEALERSHIP FOR 20 PLUS DAYS. JEEP NOT HAVING THIS PART OR DEALERS GETTING ACCESS TO IT IS A SAFETY ISSUE. PEOPLE WILL DRIVE WITH THE HORN DISABLED IF THEY HAVE TO HAVE THEIR CAR...WHAT ELSE ARE WE/ THEY TO DO!!!???...UPDATED 07/30/15 *BF UPDATED 9/23/15 *JS
POWER TRAIN,ENGINEJune 17, 2015
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING APPROXIMATELY 2 MPH, A CLICKING NOISE EMITTED FROM THE TRANSMISSION OR ENGINE. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,918. UPDATED 09/03/15*LJ UPDATED 12/8/2015*JS
STRUCTUREJune 15, 2015
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE VEHICLE WAS CORRODED TO THE POINT THAT THERE WERE HOLES IN THE ENGINE CRADLE AND CAUSED THE WHEEL TO LEAN OUT OF THE VEHICLE. THE VEHICLE WAS UNABLE TO BE DRIVEN. AN INDEPENDENT MECHANIC CONFIRMED THAT THE STRUCTURE WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITYJune 12, 2015
APPROXIMATELY 9 MONTHS AGO THE HORN ON MY 2007 JEEP COMPASS BEGAN SOUNDING AT RANDOM. IT WAS DISCONNECTED AND IN 2014 IT WAS TAKEN TO THE JEEP DEALERSHIP (ATLANTIC AUTO GROUP, NORTHFIELD NJ). I WAS TOLD IT WAS THE HORN PAD AND THEY WOULD ORDER THE PART. A FEW DAYS LATER I WAS TOLD THE PART WAS ON BACK ORDER AND WOULD BE IN AT THE END OF JANUARY. FROM THERE I WAS CONTINUOUSLY TOLD IT WAS ON BACK ORDER UNTIL NOW JUNE 12TH 2015 WHEN I WAS TOLD THERE ARE OVER 30,000 ON BACK ORDER AND ESTIMATED SHIP TIME IN AUGUST 23RD 2015 (AS PER ATLANTIC AUTO). NEEDLESS TO SAY I CONTACTED CHRYSLER WHO TOLD ME THEY ARE SWITCHING MANUFACTURERS AND DO NOT HAVE ANY TIMELINE AS TO WHEN THIS PART WILL BE IN. I CURRENTLY STILL DO NOT HAVE A HORN AND HAVE BEEN OFFERED NO HELP IN THE MATTER OTHER THAN LOOKING IN A SALVAGE YARD FOR ANOTHER ONE. I DRIVE AROUND WITH 2 YOUNG CHILDREN IN MY CAR EVERYDAY AND I AM EXTREMELY CONCERNED ABOUT HOW THIS SITUATION IS BEING HANDLED ESPECIALLY SINCE IT SEEMS I AM NOT THE ONLY ONE (30,000 ON BACK ORDER) !!
SERVICE BRAKESMay 28, 2015
BRAKE LITE CAME ON, WENT OUT. COMES ON AND OFF EVERY SO OFTEN.
STEERING,SUSPENSION,STRUCTUREMay 1, 2015
I HAD MY VEHICLE IN FOR REGULAR MAINTENANCE AND THE MECHANIC INFORMED ME THE FRONT AND REAR SUBFRAME IS ROTTEN AND HAVE HOLES IN THEM. HE FURTHER STATED THIS IS NOT NORMAL FOR A VEHICLE OF THIS AGE AND I SHOULD REPORT THE PROBLEM AND CALL CHRYSLER AS THIS CAN CAUSE SERIOUS PROBLEMS. *TR
ELECTRICAL SYSTEMApril 20, 2015
TL* THE CONTACT OWNED A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGES WAS 98,000.
STEERING,SUSPENSION,STRUCTUREApril 14, 2015
SO SINCE I'VE PURCHASED MY VEHICLE. ALL I CAN HEAR IS CLUNKING NOISES AS IF THERE ARE NO SHOCKS OR SUSPENSION TO THIS 2007 JEEP COMPASS 4X4. I BRING MY VEHICLE FOR AN OIL CHANGE AND THE MECHANIC TELLS ME THAT THE FRONT AND REAR SUB FRAMES ARE COMPLETED ROTTED. THESE SUB FRAMES FROM WHAT I KNOW IS VERY DANGEROUS IF NOT TAKEN CARE OF. IT HOLDS YOUR SUSPENSION TOGETHER. WHY ISN'T THERE A RECALL ON THIS MATTER YET? ARE THEY WAITING FOR SOMEONE TO DIE FOR THEM TO MAKE THIS ISSUE A RECALL? *TR
SUSPENSIONApril 9, 2015
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 30 MPH, THE CONTACT HEARD A NOISE COMING FROM UNDERNEATH THE FRONT OF THE VEHICLE. IN ADDITION, THE VEHICLE FAILED TO MAINTAIN POSITION WHEN DRIVING. THE CONTACT HAD TO CONTINUOUSLY MANEUVER THE STEERING WHEEL TO KEEP THE VEHICLE FROM VEERING. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT BOTH FRONT LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO DIAGNOSED THAT BOTH FRONT LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
VISIBILITY/WIPERApril 8, 2015
THE WIPERS HAVE STOPPED WORKING TOOK IT TO A DEALER SHOP AND WAS TOLD IT WAS THE TIPM MODULAR WHICH AFTER LOOKING INTO IT IS A COMMON PROBLEM WITH THESE VEHICLES THIS IS A PRICEY FIX AND SHOULD HAVE A RECALL ON THIS. *TR
ENGINE,FUEL/PROPULSION SYSTEMApril 6, 2015
THE VEHICLE'S ENGINE HAS A CONSISTENT TENDENCY TO SPUTTER, HESITATE, AND/OR COMPLETELY SHUT-OFF, ESPECIALLY AFTER FUELING. THIS HAS HAPPENED ON BUSY ROADWAYS AND AND INTERSECTIONS. WE HAVE ATTEMPTED TO HAVE THE PROBLEM DIAGNOSED AND REPAIRED BUT I QUICKLY REALIZED THEY HAD NO IDEA WHAT THE REAL PROBLEM WAS AND WAS EMPLOYING A SHOT-IN-THE-DARK METHOD. SINCE THEN I HAVE FOUND SEVERAL OTHER OWNERS WITH THIS SAME PROBLEM BUT WITH NO RESPONSE FROM JEEP/CHRYSLER/DODGE. I AM THE PRIMARY DRIVER OF THIS VEHICLE NOW, AS I DO NOT WANT MY WIFE AND CHILD TO BE SUBJECTED TO THIS POTENTIAL HAZARD. *TR
ENGINE,FUEL/PROPULSION SYSTEMMarch 30, 2015
I BOUGHT A 07 JEEP COMPASS FROM A PRIVATE DEALERSHIP LESS THAN A YEAR AND A HALF AGO AND TOOK IT TO A MECHANIC BEFORE PURCHASING AND NO PROBLEMS WERE FOUND. ON TUESDAY OF LAST WEEK A WEIRD NOISE WAS COMING FROM THE ENGINES HIKE DRIVING AROUND TOWN AND AFTER TAKING IT TO A LOCAL DEALERSHIP/SERVICE REPAIR CENTER THE ISSUE WAS IN MY TRANSMISSION AND IT NEEDED TO BE REPLACED COMPLETELY. ..UPDATED 05/19/15*BF *TR
FUEL/PROPULSION SYSTEMMarch 24, 2015
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHEN ATTEMPTING TO REFUEL THE VEHICLE, THE FUEL VALVE SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THE FUEL TANK NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. ..UPDATED 05/19/15*BF UPDATED 10/2/2017*CN
ELECTRICAL SYSTEM,ENGINEMarch 19, 2015
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE KEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. THE VIN WAS NOT AVAILABLE.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINEMarch 19, 2015
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING AT 65 MPH, ALL THE LIGHTS ON THE INSTRUMENT CLUSTER PANEL FAILED TO FUNCTION AND THE HEADLIGHTS DIMMED, WHICH DIMINISHED THE CONTACT'S VISIBILITY. IN ADDITION, TWO WEEKS LATER WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE ENGINE WARNING LIGHT ILLUMINATED AND FUEL CAP WAS DISPLAYED ON THE MESSAGE BOARD. THE WINDSHIELD WIPERS ALSO ACTIVATED INDEPENDENTLY AND THE RADIATOR FANS CONTINUED TO FUNCTION AFTER THE KEY WAS EJECTED FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 172,000.
FUEL/PROPULSION SYSTEMMarch 16, 2015
SHORTLY AFTER REFUELING, THE CAR STALLED OUT WHEN IDLING AT A STOP LIGHT. THIS STALLING HAS HAPPENED SEVERAL TIMES AFTER THIS, ALWAYS IMMEDIATELY AFTER REFILLING THE TANK. USUALLY THE CAR WILL STALL SHORTLY AFTER YOU DRIVE AWAY FROM THE GAS STATION AND SLOW DOWN OR COME TO A STOP. THE CAR WILL START UP AGAIN BUT MAY STALL AGAIN IF YOU ONLY TRAVEL A SHORT DISTANCE AND SLOW DOWN OR STOP. THE NEXT TIME YOU DRIVE, THE CAR IS USUALLY OK AND HAS NO FURTHER PROBLEMS UNTIL THE TANK IS FILLED AGAIN. AFTER READING SEVERAL INTERNET FORUMS, THIS PROBLEM IS QUITE COMMON TO CHRYSLER VEHICLES. THE PROBLEM IS THE VAPOR/LIQUID SEPARATOR VALVE LOCATED AT THE TOP OF THE FUEL TANK. THE VALVE FAILS AND ALLOWS LIQUID INTO THE CHARCOAL CANISTER/EMISSIONS SYSTEM. LIQUID FUEL THEN GETS SENT INTO THE MANIFOLD INTAKE BY MISTAKE WHICH STALLS THE CAR OUT. THIS COULD BE A MAJOR SAFETY ISSUE IF THE CAR STALLS WHILE YOU ARE TURNING INTO TRAFFIC AND IT ALSO CAUSES YOU TO LOSE STEERING AND BRAKING POWER. IT IS OBVIOUSLY A DESIGN FLAW BY CHRYSLER AND THE ONLY FIX IS TO HAVE A WHOLE NEW GAS TANK INSTALLED BECAUSE THERE ISN'T A WAY TO JUST REPLACE JUST THE FAULTY VALVE. IT IS BUILT IN TO THE TANK. *TR
SUSPENSIONMarch 15, 2015
AT FIRST MY CAR WAS WEARING OUT TIRES OFTEN ( 83, 068 MILES) THAN IT ALSO STARTED HAVING A ROUGH RIDE...THUMPS, CLUMPS AND CLICKS WHEN YOU DROVE OR TURNED THE WHEEL, THAN THE RIDE GOT ROUGHER, IT HONESTLY GAVE ME HEADACHES FROM THE NOISE AS THE WHEELS ROLLED ON, ( I GOT TIRE RODS , CONTROL ARM AND BALL JOINT REPLACED IN JUNE 2014, SEVEN MONTHS LATER CONTROL ARM, BALL JOINT AND TIE ROD BROKE, (MY WHEEL WAS DANGLING APART FROM MY CAR) AS I WAS TRANSPORTING MY SON TO HIS BUS STOP, 'LUCKILY NO ONE WAS INJURED" MY CAR WAS TOWED TO A MECHANIC($600.00), I HAD MY CAR REPAIRED AND WAS INFORMED THE RIGHT SIDE WAS IN DIRE NEED FOR ($465.00). THIS CAR REQUIRES A LOT OF SUSPENSION WORK, I CURRENTLY HAVE 87,000 MILES ON MY CAR NOW , (FAIRLY LOW) MY CAR NOW STALLS OUT WHEN I STOP FOR A RED LIGHT,IT HAS EVEN PUTTED AS IF THE GAS ISN'T CIRCULATING TO THE ENGINE, 'MAJOR ISSUES". *TR
SUSPENSIONFebruary 25, 2015
I HAD A REAR LEFT WHEEL BEARING AND HUB ASSEMBLY REMOVED AND REPLACED BECAUSE OF THE VERY LOUD NOISES IT PRODUCED. THEN HE ALSO TOLD ME AT THAT TIME, I WOULD ALSO NEED A RIGHT REAR WHEEL BEARING DONE, AND REAR BRAKES. I ALREADY HAD MY FRONT BRAKES REPLACED. IN ADDITION A TIE ROD REPLACED AS WELL AND ALSO LOWER LEFT AND LOWER RIGHT CONTROL ARMS REPLACED. NOT TO MENTION A WHEEL ALIGNMENT TO BOOT BECAUSE I JUST PUT ON 4 NEW TIRES. NOW WITH EVERYTHING I HAVE HEARD I'M WORRIED ABOUT MY BALL JOINTS, WILL THEY BE NEXT? I AM AFRAID TO DRIVE THE DUMB CAR, I DON'T GO FOR ANY TRIPS OR ANYTHING, I AM A SENIOR WHO HASN'T MUCH MONEY BUT I WOULD LIKE TO BE SAFE. WHY AREN'T THEY MAKING JEEP DO A RECALL ON THESE CARS? I ALSO RECEIVED IN THE MAIL A SILENT RECALL FOR CORROSION ON THE CROSS MEMBERS, NOW THEY ARE GIVING ME A HARD TIME ABOUT THAT AS WELL. PLEASE, SOMEONE HELP US OUT! *JS
SUSPENSION,TIRES,SERVICE BRAKESFebruary 12, 2015
MY VEHICLE, HAS A ROUGH RIDE, TRACTION LIGHT FLASHES OFTEN. I HAD SEVERAL REPAIRS DONE ON MY FRONT IN JUNE 2014, (UPPER,LOWER CONTROL ARMS, LEFT AND RIGHT SIDES, ROTORS ,BRAKES AND TIRES ARE ALWAYS NEEDED). ON FEBRUARY 2,2015 MY LEFT FRONT BALL JOINTS AND CONTROL ARMS BROKE AND MY WHEEL BROKE OFF, I AM CURRENTLY IN NEED OF MORE CONTROL ARM AND STRUT REPAIR ON MY RIGHT SIDE AGAIN! MY VEHICLE CLUMPS AND HAS A ROUGH RIDE, I AM IN CONSTANT FEAR DRIVING THIS VEHICLE,BECAUSE OF THE CONSTANT ISSUES WITH MY FRONT END, EVEN AFTER ITS REPAIRED. *TR
ENGINE,FUEL/PROPULSION SYSTEMJanuary 2, 2015
WHILE DRIVING ON I-30 AT 70 MPH, MY JEEP JUST DIED. NO WARNING SIGN OF ANY KIND, JUST COMPLETELY SHUT DOWN, WHICH ALMOST CAUSED SEVERAL WRECKS. I GOT TO THE MEDIAN, WAITED ABOUT 10 MINUTES, IT STARTED AND I DROVE ABOUT 20 MORE MILES, THEN IT HAPPENED AGAIN. THIS HAS BEEN GOING ON FOR ABOUT A MONTH, TOOK IT TO THE LOCAL MECHANIC WHERE IT WAS PUT ON THE COMPUTER, COULDN'T FIND ANYTHING WRONG. I HAD HIM (MECHANIC) KEEP IT TILL IT HAPPENED TO HIM. FINALLY IT DID, TOOK THE FUEL PUMP OFF AND THE PLUG WAS MELTED, AS WELL AS MELTED A HOLE IN THE FUEL PUMP. HE STATED HE IS SURPRISED WE DIDN'T BLOW UP. I PLAN ON TAKING THE BURNED PLUG & PUMP TO THE DODGE HOUSE ON MONDAY, VERY DANGEROUS VEHICLE! *TR
ENGINEDecember 26, 2014
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE ENGINE STALLED AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
AIR BAGS,ENGINEDecember 23, 2014
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHEN EITHER THE ACCELERATOR OR BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT THE SIDE AIR BAGS FAILED TO DEPLOY AFTER BEING INVOLVED IN A CRASH. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.
FUEL/PROPULSION SYSTEMDecember 15, 2014
FUEL HOSE GOING IN TANK WILL NOT ALWAYS TAKE FUEL , SPILLING SOME ON THE GROUND, VERY DANGEROUS IF I DON,T GO IN THE STORE SO THEY CAN PUT FLOOR DRY ON IT, DOES NOT DO IT ALL THE TIME , TOOK THE TANK OFF ONCE BUT DID NOT FIND ANYTHING. *TR
FUEL SYSTEM, GASOLINEDecember 6, 2014
VEHICLE DOES NOT ACCEPT FUEL EASILY AS PUMP SHUTS DOWN WHILE TRYING TO FILL TANK. INFORMED WILL NEED NEW GAS TANK AT MY EXPENSE AS POSSIBLY FILTER IN TANK IS DEFECTIVE. WITH CURRENT TEMPERATURES BELOW FREEZING MUCH OF THE TIME IT IS POSSIBLE THAT VEHICLE MAY RUN OUT OF FUEL IN A RURAL AREA WITHOUT WARNING. POSSIBILITY OF EXPOSURE TO EXTREMELY LOW TEMPERATURES. I HAVE NEVER HAD TO REPLACE A GAS TANK IN OVER 50 YEARS OF DRIVING MANY DIFFERENT MAKES AND MODELS! *TR
FUEL/PROPULSION SYSTEMNovember 4, 2014
FUEL-SPIT-BACK EVERY TIME WHEN I FILL UP MY TANK. SLOW FILLING WITH BACK UP GAS. I READ ON THE INTERNET THIS IS A KNOWN PROBLEM FOR CHRYSLER, BUT STILL WHY IS NOT A RECALL DONE? *TR
ENGINE AND ENGINE COOLINGSeptember 29, 2014
THE CAR LOST SPEED AND SUDENLY STOP AT THE ROAD,THE VEHICLE STAYS ON BUT IT DOESNT CONTINUE AND I HAVE TO WAIT 10 TO 15 MIN SO I CAN PROCEED TO DRIVE VEHICLE AGAIN. *TR
SUSPENSIONSeptember 26, 2014
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, IT WAS ADVISED THAT THE LOWER PASSENGER SIDE BALL JOINT AND CONTROL ARM NEEDED TO BE REPLACED. IN ADDITION, THE INDEPENDENT MECHANIC DIAGNOSED THAT THE FRONT END SUSPENSION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PREVIOUSLY HAD THE RIGHT CONTROL ARM REPAIRED UNDER A MANUFACTURER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. DJR
ENGINE,FUEL/PROPULSION SYSTEMSeptember 21, 2014
SINCE ABOUT NOVEMBER 2011, MY 2007 JEEP COMPASS HAS STALLED OUT AFTER REFUELING WHEN I FILL THE GAS TANK. IT DOES NOT STALL OUT IF I DO NOT FILL THE TANK ALL THE WAY. IT HAS BEEN INSPECTED BY TWO DIFFERENT CHRYSLER DEALERSHIPS IN 2012 AND 2014 AND BOTH FALSELY ACCUSED ME OF OVERFILLING THE TANK. NO ONE HAS BEEN ABLE TO FIX THE PROBLEM. *TR
SUSPENSIONSeptember 15, 2014
BOUGHT THE CAR BRAND NEW IN 2007. REPLACED LEFT AND RIGHT CONTROL ARMS IN 2010 AND AGAIN IN 2014. THE CAR ONLY HAS 60,603 MILES AND ITS ON ITS 3RD SET OF CONTROL ARMS. I SHOULD NOT BE GOING THROUGH CONTROL ARMS THAT FAST. I DRIVE LESS THAN 2 MILES TO WORK EVERYDAY. FILED A COMPLAINT WITH JEEP IN 2010 AND THEY PAID AS "GOOD WILL REPAIR". THE CAR WAS NOT UNDER WARRANTY. THEY REFUSED TO PAY FOR THE 2014 EVEN THOUGH ITS ONLY 30,000 MILES LATER. CONTROL ARMS SHOULD BE LASTING LONGER THAN 30,000 MILES! THE CAR HAS HAD NUMEROUS REPAIRS INCLUDING A GAS TANK PROBLEM WHERE GAS POURED BACK OUT AT YOU WHILE YOU PUMP. CLEARLY THERE IS SOMETHING WRONG WITH THIS VEHICLE. THE ATTORNEY GENERAL IN RHODE ISLAND HAS REFERRED ME TO THIS ADMINISTRATIVE AGENCY. COULD YOU PLEASE HELP? *TR
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMSeptember 12, 2014
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE VEHICLE STALLED AFTER IT WAS REFUELED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR AND THE BATTERY WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 10/30/14*LJ THE CONSUMER STATED THE VEHICLE WAS SOLD AND THERE WAS NO RECORD KEPT OF THE VIN NUMBER. UPDATED 4/23/2015 *JS
ELECTRICAL SYSTEM,ENGINESeptember 10, 2014
I WAS DRIVING INTO THE PARKING LOT AT WALMART AND THE CAR ACTUALLY TURNED ITSELF OFF. I COASTED INTO THE PARKING SPOT AND WAITED A FEW MINUTES. I TURNED THE IGNITION AGAIN AND THE CAR TURNED ON AND THEN TURNED BACK OFF. I CALL AAA AND THEY TOWED THE CAR TO NTB. THEY HOOKED THE CAR UP AND STATED THEY COULDN'T FIND A PROBLEM. THEY STARTED THE CAR AND IT STARTED FINE. AFTER I LEFT, I GOT MAYBE 3 MILES DOWN THE ROAD AND THE CAR TURNED OFF. I CALLED NTB AND THEY WERE ICE ENOUGH TO COME TO WHERE I WAS. THEY WERE ABLE TO START THE CAR; HOWEVER, AS SOON AS HE BACKED UP TO TURN AROUND THE CAR STALLED AGAIN. HE TOLD ME TO LEAVE THE CAR, BUT IT'S HARD TO DO THAT WHEN THEY THEMSELVES DON'T KNOW WHAT'S WRONG AND HAVE NO CLUE AS TO THE COST. WE SAT FOR 10 MINUTES AND THE CAR STARTED WITH NO PROBLEM. I DROVE HOME WITH NO MORE INCIDENTS. FOR THE NEXT 4 DAYS NOTHING HAPPENED. ON THE 5TH DAY, IN TRAFFIC ON 459N WHICH IS HEAVY AND CRAZY, THE CAR JUST SHUT OFF AGAIN ALMOST CAUSING THE CAR BEHIND ME, WHO WAS TOO CLOSE ANYWAY, TO HIT ME. I PULLED OVER AND HAD THE CAR TOWED HOME WHERE IT'S SITTING NOW. I HAVE GONE OUT TO CRANK IT AND IT TURNS OVER, BUT I'M NOT DRIVING IT. I HAVE AN APPOINTMENT THIS SATURDAY TO TAKE IT TO A JEEP DEALERSHIP ON GRANTS MILLS WAY TO SEE IF THEY CAN FIND EXACTLY WHAT'S WRONG WIT THIS DEATHTRAP. AFTER LOOKING AT FORUMS ONLINE, THIS IS A HUGE PROBLEM. IT'S NOT JUST ME. *TR
ELECTRICAL SYSTEMSeptember 9, 2014
IGNITION FAILED TO RECOGNIZE KEY. COULD NOT START VEHICLE. HAD TO INVEST MONEY TO REPLACE IGNITION, KEY, AND REPROGRAM COMPUTER SYSTEM. *TR
ELECTRICAL SYSTEMSeptember 2, 2014
WITHOUT WARNING, MY 2007 JEEP COMPASS COMPLETELY DIED AND WOULD NOT START. I HAD IT TOWED TO A MECHANIC WHO INITIALLY THOUGHT IT WAS THE COMPUTER. AFTER FURTHER TESTING, HOWEVER, THEY DETERMINED THAT THE TOTALLY INTEGRATED POWER MODULE (TPIM) WAS DEFECTIVE AND HAD ALSO FRIED OUT THE COMPUTER, REQUIRING THAT BOTH PARTS BE REPLACED FOR A TOTAL OF NEARLY $2,000. GIVEN THAT THIS IS A DEFECT THAT MANY JEEP USERS ARE EXPERIENCING, THE PART IS ON BACK ORDER AND I'VE BEEN WITHOUT A VEHICLE FOR MY 3 YEAR-OLD DAUGHTER FOR NEARLY 2 WEEKS. THE JEEP COULD HAVE STALLED OUT WHILE DRIVING OR COULD HAVE LEFT US STRANDED. CHRYSLER NEEDS TO ISSUE A RECALL ON THEIR FAULTY TPIM'S AND REPLACE ALL THE DAMAGE THAT THEY CAUSE! *TR
POWER TRAINAugust 29, 2014
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 55 MPH, THE CLUTCH BECAME STUCK AND PREVENTED THE TRANSMISSION FROM SHIFTING FROM THIRD TO FOURTH GEAR. THE DEALER STATED THAT THERE WAS AIR IN THE CLUTCH MASTER CYLINDER. THE MECHANIC REMOVED THE AIR OUT OF THE SYSTEM, BUT THE FAILURE RECURRED AND THE CLUTCH BECAME STUCK IN REVERSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
SUSPENSIONAugust 15, 2014
HAD VEHICLE IN SHOP TO DO A ROUTINE OIL CHANGE AND TIRE ROTATION, WAS TOLD THAT BOTH LOWER BALL JOINTS WERE BAD AND THEY WOULD NOT RECOMMEND DRIVING VEHICLE WAS 40 MILES FROM HOME WITH NO WAY TO GET THERE HAD TO DRIVE THEY SAY IT WAS UNUSUAL FOR BOTH TO GO AT THAT LOW MILEAGE BUT THE COULD NOT FIND A RECALL SO I GOOGLED THE PROBLEM THERE IS NUMEROUS COMPLAINTS OF THIS. THIS IS A SAFETY HAZARD THEY NEED TO RECALL BEFORE SOMEONE IS HURT OR KILLED. *TR
ENGINEJuly 27, 2014
I WAS DRIVING IN MY NEIGHBORHOOD THEN WENT OVER A SMALL BUMP AND MY CAR STOPPED. I LOST POWER STEERING AND ALL MY DASHBOARD LIGHTS CAME ON. ONCE THE VEHICLE STOPPED I TOOK THE KEY OUT OF THE IGNITION AND TRIED TO START IT AGAIN. I HAD POWER BUT MY ENGINE WOULD NOT TURN OVER. THIS HAPPENS ON A DAILY BASIS. MY CAR STARTS WHEN IT WANTS TOO. I HAVE NO CONTROL OR WAY OF KNOWING IF AND WHEN MY CAR WILL START. I'VE DRIVEN IT TOO AND FROM WORK, THEN WENT TO DRIVE IT LATER IN THE DAY AND MY ENGINE WILL NOT TURN OVER. I HAVE POWER BUT THE ENGINE WON'T TURN OVER. THE ESP LIGHT STAYS ON MY DASHBOARD BEFORE IT STARTS, IF IT STARTS IT REMAINS ON THE ENTIRE TIME WHILE I'M DRIVING. I HAVE TAKEN IT TO AUTOZONE AND THE IGNITION SWITCH IS SOMETHING THAT IS A PROBLEM. ANYONE ELSE HAVING THESE PROBLEMS? *JS
FUEL SYSTEM, GASOLINEJuly 25, 2014
HOSE FROM FILLER CAP TO TANK SEEMED TO BE PLUGGED AS IT WOULD NOT TAKE MORE THAN HALF GALLON AT A TIME AT THE PUMP, LEADING TO SPILLED GAS AT THE PUMP, (SEEMS TO BE WORSE IN COLD WEATHER.) *TR
ENGINEJuly 1, 2014
GOING INTO LEFT HAND TURN LANE TO TURN LEFT, COASTING, STOPPED AT BLINKING LIGHT TO TURN PROCEEDED AND CAR STALLED. THIS HAS HAPPENED AT LEAST 4 TIMES SINCE THE LAST TIME BEING A FEW WEEKS AGO. I CALLED CHRYSLER DIRECTLY AND MADE A COMPLAINT. HAD TO PUT THE CAR IN PARK IN ORDER TO RESTART THE VEHICLE. EVERYTHING JUST LOCKED UP. DATE IS APPROXIMATE ALONG WITH MILEAGE. *TR
ELECTRICAL SYSTEM,VISIBILITY/WIPERJuly 1, 2014
WHILE IN BAD WEATHER CONDITIONS, WIPERS TOTALLY STOPPED WORKING. ELECTRICAL ISSUE. CAR CANNOT BE DRIVEN IN RAIN CONDITIONS. *TR
ELECTRICAL SYSTEMJune 19, 2014
BELIEVED TO BE A FAULTY IGNITION SWITCH. DASHBOARD LIGHTS WILL FLASH ON AND OFF, RPMS, SPEEDOMETER, ETC. WILL DROP TO ZERO, AFTER RETURNING TO NORMAL, AIRBAG LIGHT WILL STAY ILLUMINATED. KEY DOESN'T ALWAYS READ TO UNLOCK. HAS A COUPLE INSTANCES WHERE KEY WOULD TURN AND CLICK BUT CAR WOULDN'T TURN ON WHEN WHEEL WASN'T COMPLETELY STRAIGHT. *TR
STEERING,SUSPENSIONMay 22, 2014
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE LOWER BALL JOINTS WERE REPLACED ON THREE OCCASIONS AND THAT THE TIE ROD ENDS WERE REPLACED ON TWO OCCASIONS. THE VEHICLE WAS REPAIRED AT AN INDEPENDENT MECHANIC TWICE AND THE DEALER ONCE. THE TECHNICIAN WAS UNABLE TO REPLICATE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 60,259. UPDATED 8/19/14*CN UPDATED 9/5/2014 *JS
SUSPENSION,STRUCTUREMay 16, 2014
I'M JUST GOING TO LIST THE PROBLEMS WITH DATES TO MAKE IT EASIER TO GET A VISUAL OF THE PROBLEM! 2009 4X4 INDICATOR LIGHT CAME ON - OIL LEAKING OUT OF SOME 4X4 BOX/BEARINGS MISSING WENT BAD 50,000 MILES CAN'T REMEMBER THE EXACT NAME OF THE PART, BUT COULD CALL THE DEALER AND FIND OUT WHAT IT WAS, 3/7/12 - CV NUT LOCK COVERS NEEDED REPLACED - RUSTED OUT, LEFT OUTER TIE ROD REPLACED, 3/17/13 - BOTH CONTROL ARMS REPLACED, 4/3/13 - RIGHT TIE ROD (INNER AND OUTER) REPLACED, 1/17/14, FRONT ENGINE CRADLE REPLACED, 3/28/14 - RIGHT WHEEL BEARING REPLACED, BOTH CONTROLS ARMS REPLACED AGAIN, AXLE REPLACED, 5/16/14 - NOTIFIED THAT RIGHT TIE ROD NEEDED REPLACED AGAIN. THIS IS BY FAR ONE OF THE MOST POORLY DESIGNED VEHICLES THAT I HAVE OWNED. IT CURRENTLY HAS 80,000 MILES ON IT AND ALL OF THE THINGS REPLACED SHOULD NOT HAVE NEEDED REPLACED AND NOT HAVE NEEDED TO BE REPLACED TWICE TO BOOT! I WOULD NEVER AGAIN PURCHASE OR RECOMMEND PURCHASE TO ANYONE. PARTS GOING BAD THIS QUICKLY IS A DANGER TO ANY OTHER PARTS THAT MAY GO UNNOTICED UNTIL IT'S TOO LATE! *TR
AIR BAGSMay 15, 2014
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED OFF AND ON AS THE AIR BAGS SUDDENLY INADVERTENTLY DEPLOYED. ALSO, THE CONTACT STATED THAT APPROXIMATELY 4 MINUTES AFTER THE INITIAL AIR BAG DEPLOYMENT THE SECONDARY STEERING WHEEL AIR BAG DEPLOYED. THE CONTACT SUSTAINED A NECK INJURY FROM THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
SUSPENSION,STRUCTUREMay 10, 2014
UPON AN INSPECTION OF THE UNDERNEATH OF MY 2007 JEEP COMPASS, IT WAS FOUND THAT MY FRONT SUB FRAME (ALSO KNOWN AS THE K FRAME) HAS SERIOUS RUST ISSUES. THERE IS ACTUALLY A SECTION ON THE BACK SIDE OF THE SUB FRAME THAT HAS RUSTED OUT (APPROX. 1/2 INCH BY 4 INCH IN SIZE). AFTER SOME INVESTIGATING ISSUES WITH THIS VEHICLE ON THE INTERNET, I FOUND THAT THIS A COMMON PROBLEM WITH THIS VEHICLE AND THAT JEEP HAS NOT RECALLED THIS ISSUE. I WILL BE REPLACING THE PART BECAUSE THIS IS A MAJOR SAFETY ISSUE WITH THIS VEHICLE. *TR
ENGINEMay 9, 2014
2007 JEEP COMPASS STALLS AFTER REFUELING. THIS OCCURS NOT ONLY THEN BUT ABOUT THREE TO FOUR MORE TIMES WHILE DRIVING DOWN THE ROAD AFTER REFUELING. ON TWO OCCASIONS THIS HAPPEN WHILE ENTERING BACK ON TO THE HIGHWAY, WHILE TRYING TO ACCELERATE UP TO SPEED. THIS FORCED ME TO QUICKLY RESTART THE ENGINE SO NOT TO BE REAR ENDED FROM BEHIND BY OTHER VEHICLES. I CHECKED WITH THE DEALER WHO TOLD ME TO CALL CHRYSLER AND LET THEM KNOW ONLY TO FIND THAT MY VEHICLE WAS NOT ON RECALL.I WAS TOLD TO TAKE MY JEEP INTO THE DEALER TO HAVE IT FIXED AND IF IT WAS LATER RECALLED THEY WOULD RETURN MY MONEY. I DO BELIEVE THAT CHRYSLER IS RISKING THE SAFETY OF THE GENERAL PUBLIC JUST BECAUSE THEY ARE NOT UP TO SPEED WITH RECALLING ALL THE EFFECTED VEHICLES AS THEY ARE INFORMED OF THE DEFECT. IF THIS IS THE KIND OF CUSTOMER SERVICE THAT CHRYSLER IS OFFERING WHY WOULD ANYONE WANT TO COME BACK. *TR
FUEL/PROPULSION SYSTEMMarch 14, 2014
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC FOR A FAILED FUEL PUMP. THE CONTACT INDICATED THAT WHILE REPLACING THE FUEL PUMP, A CONNECTOR WIRE THAT WAS ATTACHED TO THE FUEL PUMP AND CONNECTED INSIDE THE FUEL TANK WAS DISCOVERED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 103,374.
SUSPENSIONMarch 12, 2014
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS A CLICKING NOISE WAS PRESENT IN THE FRONT END OF THE VEHICLE. THE CONTACT STATED THE FAILURE WAS DIAGNOSED AND REPAIRED BY AN INDEPENDENT MECHANIC WHO DETERMINED THE RIGHT BALL JOINT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE DEFECT. THE FAILURE MILEAGE WAS 63,000. *TR
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMMarch 10, 2014
CHECK ENGINE LIGHT CAME ON, I IMMEDIATELY TOOK IT TO A LOCAL SHOP, THEY INVESTIGATED THE CAUSE OF THE ALARM, AND DISCOVERED THAT THE CODE HAD TO DO WITH THE EVAPORATOR SYSTEM, OR SOMETHING LIKE THAT, WHICH I THINK MONITORS RETURN VAPORS AND HAS SOMETHING TO DO WITH EMISSION CONTROLS. THEY DISCOVERED, AFTER TRACING THE CAUSE OF THE AIR LEAKAGE, THAT THE FUEL PUMP MODULE, WHICH IS PLASTIC, WAS BURNT AND DISTENDED DUE TO AN OVERHEATING FUEL PUMP. THIS APPARATUS IS AT THE TOP OF THE FUEL TANK AND CAN BE ACCESSED THROUGH A "TRAP DOOR" BENEATH THE SECOND SEATS. VAPOR WAS BEING EMITTED AT THAT POINT. THERE WAS NEVER ANY WARNING OR SOUNDS TO INDICATE THE FUEL PUMP WAS OVERHEATING. THE FUEL PUMP AND FUEL MODULE ARE BEING REPLACED AND THE TECHNICIANS THINK THIS WILL FIX THE PROBLEM. APPARENTLY I WAS LUCKY THAT NO VAPORS IGNITED BECAUSE THE GAS TANK PROBABLY WOULD HAVE BLOWN UP. BY GOING ON THE INTERNET I HAVE DISCOVERED OTHER JEEP COMPASS OWNERS HAVE ALSO HAD THIS CONDITION HAPPEN TO THEM. *TR
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEMFebruary 6, 2014
THE ALTERNATOR STOPS WORKING AFTER 90000 MILES. YOU HEAR A BIG THUMPING SOUND LIKE A TANK. YOU DO FEEL IT BUT, IS LOUD WHEN ACCELERATING AND ACCELERATING. *TR
FUEL/PROPULSION SYSTEMJanuary 14, 2014
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPILLED FROM THE FILLER NECK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE VENT BREEZER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 03/05/14*LJ
FUEL SYSTEM, GASOLINEDecember 20, 2013
WHEN ATTEMPTING TO FILL THE GAS TANK AT ANY COMMERCIAL GAS STATION THE PUMP NOZZLE SHUTS OFF IMMEDIATELY. IT'S ALMOST IMPOSSIBLE TO FILL THE GAS TANK SINCE ONLY A FEW OUNCES OF FUEL IS RELEASED BEFORE THE NOZZLE SHUTS OFF. SOMETIMES JUST BEFORE THE NOZZLE SHUTS, GAS AND BUBBLES ARE RELEASED OUT OF THE FILLER NECK. THIS PROBLEM WILL CAUSE THE VEHICLE TO BE WORTHLESS FOR A TRADE -IN OR A PERSONAL SALE. TO REPAIR THE PROBLEM THE GAS TANK AND FILLER TUBE MUST BE REPLACED. THE COST IS AROUND $500. PLUS LABOR. THE FLAP VALVE CAN'T BE REPAIRED SINCE IT'S CONNECTED TO THE VEHICLE COMPUTER AND WILL SHOW A SAFETY WARNING STATING THAT THE ROLL OVER SAFETY FEATURE IS DISABLED. THERE ARE OTHER MODEL YEARS OF JEEPS THAT HAD A RECALL AND THIS 2007 MODEL SHOULD HAVE A SAFETY RECALL. *TR
ENGINENovember 19, 2013
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER WAITING A FEW MINUTES HOWEVER, THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. APPROXIMATE FAILURE MILEAGE WAS 78,000.
POWER TRAINNovember 6, 2013
I WAS DRIVING TO ATLANTA ON 10/2/2013 & 11/6/2013 AND THE PANEL LIGHT CAME ON FOR THE TRANSMISSION OVERHEATING. I WAS DRIVING AROUND 75 MPH AND I HEARD A WINDING NOISE, I LOST POWER, AND MY RPM'S WENT TO 4/5. I HAD TO PULL OVER DUE TO THE FACT THAT I COULDN'T GET MY SPEED OVER 20-30 MPH. THE TEMP OUTSIDE WAS 68 DEGREES SO THE HEAT OUTSIDE DID NOT CONTRIBUTE TO THIS PROBLEM. THERE WAS A POINT WHEN IT WOULDN'T EVEN ACCELERATE. MY VEHICLE HAS AROUND 137,000 ON IT. I DO SEE MANY COMPLAINTS REGARDING THIS ISSUE AND SOMETHING REALLY NEEDS TO BE DONE. *TR
POWER TRAINOctober 10, 2013
PULLING FROM A STOP SIGN ONTO A BUSY ROAD MY TRANSMISSION SIMPLY STOPPED WORKING. THE ENGINE WAS ON AND THE CAR WAS THEREFORE IDLING INTO TRAFFIC, BUT NOTHING WAS HAPPENING WHEN I WAS PUSHING THE GAS PEDAL. I WAS ABLE TO IDLE INTO A PARKING LOT, WHERE I TURNED THE CAR OFF. WHEN I TURNED THE CAR BACK ON, THE TRANSMISSION WORKED AGAIN. EARLIER THE SAME DAY, THE TRANSMISSION STOPPED WORKING WHILE THE CAR WAS DRIVING, BUT SOMEHOW RE-ENGAGED ITSELF AND BEGAN WORKING AGAIN. I WAS COMING TO A STOP AT THE TIME SO IT DIDN'T STRIKE ME AS THE TRANSMISSION UNTIL LATER THAT DAY WHEN IT REPEATED. TERRIFYING. *TR
POWER TRAINSeptember 26, 2013
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE MADE A LOUD NOISE AND DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS ADVISED THAT THE TRANSMISSION NEEDED T BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)August 19, 2013
WHILE DRIVING AT ABOUT 35MPH MY CAR BUCK AND ALMOST STALLED OUT. IT SEEMED LIKE IT LOST A LITTLE POWER AFTER THAT. WHEN I REACHED A STOP SIGN APPROXIMATELY 1/2 MILE DOWN THE ROAD AND ATTEMPTED TO ACCELERATE, I HAD NO POWER AND COULD NOT BREAK 10MPH. MY ELECTRONIC THROTTLE CONTROL INDICATOR LIGHT IS NOW FLASHING AND THE ESP/TCS LIGHT IS ON STEADY. THE ONLY ERROR CODE I AM GETTING IS FOR THE #1 O2 SEOR BECAUSE I DAMAGED IT TAKING IT OUT TO ELIMINATE A CLOGGED CADTILAC CONVERTER. AT TIMES IT TAKES 3 SECONDS FOR MY CAR TO EVEN ATTEMPT TO START (MEANING NOTHING IS HAPPENING). IT HAS A ROUGHER IDLE THEN IT USED TO HAVE. *TR
STEERINGAugust 19, 2013
MY JEEP JUST WENT OVER 6 YEARS AS ME AS THE SOLE OWNER. THE JEEP IS NOT USED AS ANY TYPE OF OFF ROADING. HAD ISSUE WITH AN OIL CHANGE THAT BROUGHT CAR INTO JEEP DEALERSHIP. A MINOR CLEANUP WAS ALL THAT WAS NEEDED. HOWEVER, I WAS ADVISED THAT THIS EXTREMELY LOW MILEAGE JEEP HAD TIE ROD ISSUES THAT COULD RESULT VERY SOON IN A TERRIBLE ACCIDENT FOR ME. I HAVE HANKOOK TIRES ON THE CAR. I THOUGHT THE CAR DROVE OKAY. I'M SEEING MANY OTHERS WITH COMPLAINTS ON THE TIE RODS WHERE IT'S BEEN MENTIONED THAT BOLTS WERE NOT FASTENED TIGHTLY CAUSING EARLY FAILURE. AGAIN, APPROXIMATELY 23200 MILES ON A CAR THAT IS BASICALLY DRIVEN TO THE STORE AND CHURCH WITHIN TOWN WITH OCCASIONAL EXPRESSWAY TRIPS OUT OF TOWN. SO, I'M SCARED SILLY THAT IF I DON'T GET THESE FIXED, I'LL KILL ME, ANY OCCUPANTS AND ANYONE ELSE ON THE ROAD AT THE TIME IT DOES FAIL. I WAS TOLD THAT I SHOULD NOT DRIVE CAR WITHOUT BEING FIXED. AND, CHRYSLER DOESN'T THINK THERE'S AN ISSUE HERE? THIS WILL COST ME NORTH OF $1100.00 TO FIX. *TR
SUSPENSIONJuly 28, 2013
MY 2007 JEEP COMPASS HAD BEEN MAKING CLUNKING AND SQUEAKING NOISES WHEN DRIVING OVER SMALL BUMPS AT LOW SPEEDS. THERE WAS ALSO A LOUD GRINDING NOISE WHEN TURNING THE STEERING WHEEL TO EITHER SIDE, ALSO HAPPENING AT LOW SPEEDS. I TOOK MY VEHICLE TO A MECHANIC WHO STATED I NEEDED TO REPLACE BOTH LOWER CONTROL ARMS AND BALL JOINT ASSEMBLIES AND BOTH OUTER TIE RODS ENDS. IT WAS ALSO STATED I NEEDED A NEW RIGHT STRUT. I WAS ADVISED THAT MY VEHICLE WAS NOT SAFE TO DRIVE AND I WAS MADE TO SIGN A PAPER STATING THEY HAD TOLD ME THIS. AT LESS THAN 42,000 MILES THESE ARE PARTS THAT SHOULD NOT BE MALFUNCTIONING AND EVEN MORE IMPORTANTLY NOT ENDANGERING MY LIFE. *TR
SUSPENSION,STRUCTUREJune 22, 2013
I HEARD SOME NOISE COMING FROM THE FRONT PASSENGER SIDE OF MY CAR AT LOW SPEEDS. I TOOK THE CAR TO THE MECHANIC WHO DISCOVERED A GIANT CRACK IN THE A-FRAME, APPARENTLY DUE TO CORROSION. IT LOOKS LIKE THE METAL JUST RUSTED ALL THE WAY THROUGH. THIS FRAME HOLDS THE SUSPENSION TOGETHER, SO THE WHEEL COULD FALL OFF NOW THAT THE FRAME IS CRACKED. THIS COULD BE EXTREMELY DANGEROUS IF IT HAPPENS AT HIGH SPEEDS. THIS IS OBVIOUSLY A DEFECTIVE PART THAT SHOULD NOT BE FAILING AT 68,000 MILES OF A WELL-MAINTAINED CAR. THE REALLY BAD PART IS THAT THE PART PROBABLY ISN'T COVERED BY WARRANTY. THIS IS A MAJOR SAFETY ISSUE AND THE PART SHOULD BE RECALLED AND REPAIRED BY JEEP. I SHOULD NOT HAVE TO PAY FOR THIS. *TR
STRUCTUREJune 17, 2013
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED DURING A ROUTINE OIL CHANGE, HE WAS TOLD THAT THE SUB FRAME WAS DAMAGED BY RUST. THE CONTACT STATED THE MECHANIC WAS ABLE TO PUT HIS FINGER THROUGH THE SUB FRAME DUE TO THE SEVERITY OF THE RUST. THE MECHANIC STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 89,300. *TR
STEERING,SUSPENSION,POWER TRAINJune 5, 2013
AS I WROTE IN PREVIOUS COMMENTS, I HAVE SPENT OVER $11,000 OVER THIS PERIOD OF TIME. I HAVE REPLACED THE WHEEL HUBS, TIE ROD ENDS, THE FRONT SUSPENSION AND ALL RODS CONCERNING THE REAR. I HAVE REPLACED THE TRANSMISSION AT 98,000 MILES COSTING ME $3200. THE TRANSMISSION COULD NOT BE REPAIRED, THE WHOLE TRANSMISSION HAD TO BE REPLACED. AND YES I HAVE 158,000 MILES, BUT IF YOU COMPARE $11,000 JUST ON REPAIRS TO THIS PILE OF CRAP. I HAVE COMPLAINED BEFORE, AND NOTHING HAPPENS. AS I WAS TOLD THERE WERE 14,000 COMPLAINTS JUST WHAT I HAVE COMPLAINED ABOUT AND STILL NO RECALLS. I HAVE ASKED IF THEY COULD JUST LOOK INTO WHY JEEP COMPASS OWNERS ARE GOING THROUGH TIE ROD ENDS, WHEEL HUBS, SUSPENSIONS. *TR
STEERING,SUSPENSION,WHEELSMay 29, 2013
THE CAR BEGAN PULLING IN THE FRONT RIGHT TIRE INTERMITTENTLY. I WAS A HALF MILE FROM HOME, SO I TURNED AROUND TO GO BACK HOME. AS I DROVE INTO THE DRIVEWAY, THE FRONT RIGHT TIRE AND ENTIRE FRONT RIGHT SUSPENSION COMPLETELY FELL DOWN (ALMOST COMPLETELY OFF) AND THE TIRE WAS PUSHED SIDEWAYS AND INTO THE FRAME OF THE WHEEL WELL ON THE CAR. THE CAR CAME TO AN IMMEDIATE AND ABRUPT HALT. HAD I BEEN DRIVING ON THE ROAD WHEN THIS OCCURRED, MY CAR WOULD HAVE FLIPPED AND I WOULD HAVE CRASHED AND COULD HAVE BEEN KILLED! THIS IS A HUGE SAFETY PROBLEM AND DEFECT THAT I BELIEVE SHOULD BE PART OF A RECALL. I HAVE READ MANY REPORTS OF PROBLEMS WITH THIS MODEL/YEAR CONCERNING THE WHEEL BEARINGS, LOWER CONTROL ARMS, AND TIE RODS. I HAVE GREAT CONCERN DRIVING THIS VEHICLE IN THE FUTURE AFTER IT IS REPAIRED. *TR
STEERINGApril 30, 2013
IN 2008 WE PURCHASED THE 2007 JEEP COMPASS BRAND NEW. AT THE TIME IT HAD A LITTLE OVER 100 MILES ON IT. IN 2009 IT FAILED INSPECTION DUE TO WORN TIE-ROD ENDS WHICH WERE COVERED UNDER WARRANTY. AT THAT TIME WE HAD APPROX 35,000 MILES ON IT. IN 2013 AT APPROX 98,000 MILES THE TIE RODS ARE WORN AGAIN, THUS WE FAILED ANOTHER INSPECTION. SINCE OWNING THE 2007 JEEP COMPASS WE HAVE GONE THROUGH 3 SETS OF TIRES, NEEDED NEW BALL JOINTS AND NOW FRONT STRUTS ALSO NEED REPLACEMENT. NOT SURE IF THERE IS A DEFECT IN THE FRONT OF THE VEHICLE WHICH IS CAUSING THESE PARTS TO WEAR OUT QUICKER THEN NORMAL. WHEN I SPOKE WITH THE DEALERSHIP ON THESE LAST SET OF TIE RODS HE TOLD ME ITS BECAUSE OF THE ROADS ARE BAD. I DON'T BELIEVE THAT AS I'VE OWNED 5 VEHICLES IN MY LIFE TIME AND ONLY HAD TO REPLACE THE TIE RODS ONCE. *TR
SUSPENSION,TIRESApril 30, 2013
2007 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO DISSATISFACTION WITH VEHICLE. *SMD THE CONSUMER STATED THE BALL JOINTS NEEDED TO BE REPLACED ON THE VEHICLE AT 39,106. AT 43,060, THE REAR BALL JOINTS NEEDED TO BE REPLACED. NOW, WITH 48,000 MILES ON THE VEHICLE, THE FRONT AND REAR BALL JOINTS NEEDED TO BE REPLACED FOR A THIRD TIME. THE CONSUMER ALSO STATED THE TIRE NEEDED TO BE REPLACED WITH ONLY 34,406 MILES ON THE VEHICLE.
ELECTRICAL SYSTEMApril 22, 2013
THE CAR GOES OFF WHEN IT RAINS, YOU CAN START AGAIN THE CAR. I TOOK IT TO THE DEALER AND THEY NEVER FOUND A PROBLEM. IT CONTINUES TO SHUT OFF WHEN RAINS, NO ALL TIMES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FUEL/PROPULSION SYSTEMApril 19, 2013
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY FAIL TO START AND WOULD STALL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE WIRE FROM THE FUEL PUMP STARTED TO FAIL AND COULD HAVE IGNITED A FIRE. THE DEALER COULD NOT PROVIDE A REASON FOR THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THERE WAS NO CORROSION OR RUST ON THE PART WHEN IT WAS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 83,929 AND THE CURRENT MILEAGE WAS 83,981. *TR
POWER TRAINApril 8, 2013
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE ABNORMALLY LOST POWER AND DECELERATED TO 20 MPH. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE TMC MODULE AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 128,000.
SUSPENSION,WHEELSJanuary 3, 2013
ON JUNE 13 2011 MY COMPASS WITH ONLY 17085 MILES ON IT, HAD CRACKED A FRONT SPRING THAT HAD GRINDED A RING AROUND MY PASS SIDE TIRE. I WAS NOT AWARE OF THE PROBLEM, BUT I NOTICED SOME NOISE IN THE FRONT END SO I BROUGHT IT TO A DEALER FOR SERVICE. I WAS TOLD WHAT HAD HAPPENED AND HOW SURPRISED THE SERVICE DEPT. WAS WITH THIS INCIDENT. THEY TOLD ME THEY COULD NOT BELIEVE IT. IT TOOK A WHILE BUT AFTER SOME COMPLAINTS AND DISGUST WITH THE DEALERSHIP, BUT MORE SO WITH CHRYSLER, EVERYTHING DID GET COVERED BUY THE 2 PARTIES. NOT TO MENTION THE FACT THAT MY VEHICLE WAS AND STILL IS UNDER WARRANTY. TODAY IS JANUARY 3 2013 AND GUESS WHAT? I NOW HAVE TO CONTACT THE DEALER AND PROBABLY CHRYSLER AGAIN. MY COMPASS IS STILL UNDER WARRANTY WITH ONLY 27450 MILES AND NOW THE DRIVER SIDE FRONT SPRING IS CRACKED AND IS BEGINNING TO DO THE EXACT SAME THING TO MY OTHER TIRE AGAIN. I DON'T KNOW WHAT THE DEALER WILL SAY OR DO BUT I WILL CONTACT THEM FIRST THING IN THE MORNING, THEY ARE CLOSED AT THIS TIME. I WAS JUST WONDERING IF THIS IS A COMMON PROBLEM OR JUST A FLUKE? TO ME THIS SEEMS LIKE IT SHOULD BE A POSSIBLE DEFECT AND PUT UNDER A RECALL. IF ANYONE OF THESE TIRES WOULD HAVE BEEN WARN DOWN ENOUGH AND A TIRE WOULD HAVE BLOWN OUT, THERE COULD HAVE BEEN A VERY SERIOUS AND OR DEADLY ACCIDENT. *TR
STEERING,SUSPENSIONOctober 23, 2012
ENTIRE SUSPENSION SYSTEM IS NOTHING BUT JUNK. REPLACED TIE ROD ENDS, INNER AND OUTER, BALL JOINTS, SWAY BAR LINKS, STRUTS, HUBS AND AXLE. SOME OF THESE PARTS MORE THAN ONCE. THE TIRE CAME DANGEROUSLY CLOSE TO FALLING OFF THE VEHICLE WITH LESS THAN 24 HR NOTICE THAT SOMETHING WAS WRONG. FAILED INSPECTION LAST YEAR FOR TIE ROD END THAT WAS REPLACED PREVIOUS YEAR. CHRYSLER WILL NOT BUDGE ON TAKING RESPONSIBILITY FOR WHAT MY MECHANIC CALLS "JUNK". DOES SOMEONE HAVE TO DIE BEFORE THEY REACT?? *TR
SUSPENSIONOctober 5, 2012
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT WHILE HAVING AN OIL CHANGE PERFORMED AT THE DEALER, IT WAS CONFIRMED THAT BOTH LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 35,725 AND THE CURRENT MILEAGE WAS 155,000.
STEERING,SUSPENSIONAugust 20, 2012
JUST LIKE A LOT OF OTHER COMPLAINTS, HAD TO HAVE TIE RODS AND BALL JOINTS REPLACED. SEEM LIKE A LOT OF THE JEEP COMPASSES HAVE THIS PROBLEM. CAN THEY NOT MAKE THEM BETTER. SHOULD BE A RECALL. *TR
ENGINE,FUEL/PROPULSION SYSTEMAugust 18, 2012
WE BOUGHT OUR JEEP COMPASS IN JANUARY 2007. APPROX. DATE FOR THIS PROBLEM IS SEPT 2011. OUR JEEP STARTED ACTING LIKE IT WAS GOING TO STALL WHEN STOPPED AT A LIGHT OR WHEN IN MOTION. AT OTHER TIMES, IT WOULDN'T START AFTER MULTIPLE ATTEMPTS. MOST TIMES IT WOULD START. ONE DAY IT DID NOT START AT ALL AND WE DECIDED TO TAKE IT IN TO THE DEALERSHIP THE NEXT DAY. THAT MORNING, IT STARTED, BUT WE STILL TOOK IT IN. THE ENGINE LIGHT WAS ON ALSO. WE TOLD THEM WE THINK ITS THE BATTERY BECAUSE WE HAD ISSUES WITH THAT ALREADY (BATTERY REPLACED IN 2010 AND AGAIN IN, I THINK, 2011, SOMETHING IN THE JEEP WAS DRAINING THE BATTERY). LONG BEACH CA DEALERSHIP. I THINK THEY CHARGED US A FEE TO HOOK IT UP TO THE COMPUTER, THEY COULD NOT FIND THE PROBLEM, AND SAID IT WAS NOT THE BATTERY. THEY SAID IF IT HAPPENS AGAIN, TO BRING IT BACK. OVER THE PAST YEAR, THE STALLING INCREASED AND THE JEEP WAS NOT STARTING CORRECTLY. AUG 1, 2012, APPROX. MILEAGE 104,000, WE TRIED TO START OUR JEEP, AND IT WOULDN'T START AT ALL. WE HAD IT TOWED TO BILOXI MS DEALERSHIP AND WE TOLD THEM THIS HAD HAPPENED BEFORE. THE ENGINE LIGHT WAS ON AGAIN AND ANOTHER LIGHT I CANT REMEMBER WHAT IT WAS FOR. THEY HOOKED IT UP TO THEIR COMPUTER AND IT TOLD THEM IT WAS THE FUEL PUMP. THEY PROCEEDED TO START TO REPLACE IT, BUT, BEFORE THEY DID, THEY CAME TO US AND HAD US LOOK AT THE CONNECTOR SWITCH FOR THE FUEL PUMP. IT HAD MELTED, HAD BURNS ON IT, AND HAD MELTED THROUGH THE PUMP. WHY THIS IS NOT A SAFETY RECALL IS BEYOND ME WHEN I SEE OTHERS HAVE THIS SAME PROBLEM! THE MECHANIC SAID WE WERE LUCKY THIS THING HAD NOT CAUGHT ON FIRE WHILE WE WERE DRIVING IT!! AND EVEN MORE DISTURBING, THE FUEL PUMP IS LOCATED UNDER THE BACKSEAT! WHAT IF WE HAD OUR GRANDSON WITH US AND IT CAUGHT FIRE, OR EVEN WORSE, EXPLODED? ANYONE WITH A JEEP COMPASS WITH THESE PROBLEMS SHOULD HAVE THEIR FUEL PUMPS LOOKED AT IMMEDIATELY! *TR
STEERINGAugust 1, 2012
VEHICLE CREAKS LOUDLY, WHEN I PULL OFF FROM STOPPED AND WHEN REVERSING AND TURNING. DEALER REPLACED RIGHT INNER TIE ROD AND TOLD ME THAT I NEED TO REPLACE LOWER CONTROL ARMS. THERE SEEMS TO BE A THEME ON THIS PAGE, WHY HAS THERE NOT BEEN A RECALL, WITH SUCH AN OBVIOUS PROBLEM WITH THIS YEAR, MAKE AND MODEL OF THIS VEHICLE. I AM DISABLED AND DEPEND ON A SAFE VEHICLE TO GET ME TO MY DOCTOR APPOINTMENTS AND MAINTAIN MY FAMILY. I AM ON FIXED INCOME AND DID NOT ANTICIPATE THAT WE AS CONSUMERS WOULD BE LEFT HOLDING THE BAG ON AN OBVIOUS DESIGN DEFECT, THAT NEEDS TO BE CORRECTED BY THE MANUFACTURER. *TR
STEERING,SUSPENSION,WHEELS,SERVICE BRAKESJuly 27, 2012
HAVE MY VEHICLE IN FOR INSPECTION AND FOUND THAT THE BALL JOINTS, TIE RODS, ROCKER ARMS, BRAKES AND ROTORS HAD TO BE REPLACED ON THE FRONT AND BRAKES HAD TO BE REPLACED ON THE BACK. *TR
SUSPENSIONJune 21, 2012
PURCHASED JEEP COMPASS NEW, NOV. 2007, IT'S DRIVEN 99% OF THE TIME BY WIFE TO/FROM WORK AT HOSP. DRIVEN LESS THAN 6,000 MILES PER YEAR. WIFE STATED HEARING A CREAKING/ SQUEEKING NOISE FROM FRONT OF CAR. I TOOK THE COMPASS TO THE DEALER TO HAVE IT CHECKED OUT, THEY STATED IT WAS THE FRONT LEFT LOWER BALL JOINT. THEY REPLACED THE LEFT LOWER CONTROL ARM/BALL JOINT ASSEMBLY AND A FRONT END ALIGNMENT. I FEEL THERE IS A DEFECT WITH THIS PART FAILING AFTER ONLY 25,000 MILES ( MAYBE WHOLE FRONT SUSPENSION). THIS VEHICLE IS WELL TAKEN CARE OF, THE JEEP DEALER DOES ALL OIL CHANGES, TIRE ROTATION, FILTERS ON SCHEDULE. THIS JEEP IS KEPT IN A GARAGE AT HOME 100% OF THE TIME AND GARAGED AT WORK EXCEPT FOR THE LAST 2 YEARS. JEEP HAS NEVER BEEN OFF ROAD. PURCHASED 4X4 SO WIFE COULD SAFELY DRIVE TO WORK IN SNOW AS SHE WORKS AT A HOSPITAL AND NEEDS TO BE THERE DURING ALL TYPES OF WEATHER. I KNOW HOW THIS JEEP IS CARED FOR AND TO HAVE THIS TYPE OF MAJOR PART FAILURE IS UNACCEPTABLE, WITH AN UNDUE COST OF OVER $ 500.00 NOT TO MENTION THE SAFETY ISSUES INVOLVED. NOT A HAPPY PERSON WITH THIS JEEP COMPASS WITH ONLY 25,777 MILES ON IT. *TT
ENGINEJune 8, 2012
CAR STALLS OUT AT RED LIGHTS, NUMEROUS SIMILAR PROBLEMS ON THE WEB, NO SOLUTION. NO ENGINE LIGHT COMES ON JUST RUNS ROUGH WHEN STOPPED AND STALLS OUT, AFRAID I AM GOING TO GET REARED. GARAGE CANNOT FIND PROBLEM. *JS
SUSPENSIONApril 25, 2012
TODAY WAS TOLD MY 2007 COMPASS NEEDS BALL JOINT/TIE ROD/STRUTS THIS IS THE THIRD BALL JOINT PUT ON FIRST FAILURE 42,000 MILES, SECOND AT 63,000 THIRD NOW.....WAS TOLD BUILT WRONG AND SPENT OVER 3000.00 REPAIRING. NEVER AGAIN FOR A JEEP AND NO CLASS ACTION YET???? *TR
SERVICE BRAKES, HYDRAULICApril 13, 2012
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKES BEGAN TO ENGAGE SUDDENLY AND INDEPENDENTLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC WHERE THE TECHNICIAN ADVISED THAT THE ANTI-LOCK BRAKE MODULE WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V493000 (SERVICE BRAKES, HYDRAULIC:ANTI LOCK:CONTROL UNIT/MODULE) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
SUSPENSIONApril 9, 2012
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE EXHIBIT A LOUD NOISE WHILE DRIVING VARIOUS SPEEDS. A LOCAL MECHANIC DIAGNOSED THAT THE BALL JOINTS WERE DEFECTIVE AND THE VEHICLE WAS REPAIRED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 7,000.
STEERING,SUSPENSIONApril 4, 2012
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD SQUEAKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE REAR LOWER BALL JOINTS WOULD HAVE TO BE REPLACED. PRIOR TO THE FAILURE WITH THE LOWER BALL JOINTS THE CONTACT STATED THE FRONT DRIVERS AND PASSENGER SIDE TIE ROD HAD TO BE REPLACED. THE CONTACT DID NOT EXPERIENCE A FAILURE WITH THE TIE ROD. THE LOWER BALL JOINTS WERE NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. UPDATED 05/11/12 *BF UPDATED 05/21/12
VEHICLE SPEED CONTROLMarch 30, 2012
TL* THE CONTACT OWNS A 2007 JEEP COMPASS FWD. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS AND WOULD STALL SPORADICALLY, WITHOUT WARNING. THE FAILURE RECURRED ON THREE OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 84,500. THE VIN WAS UNAVAILABLE.
STEERING,SUSPENSION,STRUCTUREMarch 23, 2012
VEHICLE MADE SCREECHING SOUND, COMING FROM THE DRIVER'S SIDE FRONT WHEEL WHILE TRAVELLING AT ABOUT 30MPH. WHEN VEHICLE WAS PARKED, OWNER NOTICED LEFT FRONT WHEEL TO BE TURNED OUT AND STANDING AT AN ANGLE. AFTER RAISING THE VEHICLE, OWNER NOTICED THAT A-FRAME CROSSBAR HAD RUSTED THROUGH COMPLETELY, RENDERING THE FRONT CONTROL ARM BOLT HANGING AWAY FROM THE FRAME. BOTH SIDE'S FRONT TIE RODS AND CONTROL ARMS HAD TO BE REPLACED AT APROXIMATELY 35000 MILES AND 70000 MILES. BOTH SIDE'S LINK TOW AND LINK REAR HAD TO BE REPLACED AT UNDER 70,000 MILES, AS ALL BOLTS HAD RUSTED TO THE FRAME. NEW TIRES WERE PURCHASED AT APPROXIMATELY 35,000 MILES, AGAIN AT 45,000 MILES AND AT 80,000 MILES. SHOCKS FOR FRONT WERE ALSO REPLACED TWICE ON BOTH SIDES. *TR UPDATED 06/14/2012 *JS
SUSPENSION,POWER TRAINMarch 20, 2012
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE STRUTS, BALL JOINTS AND WHEEL HUBS HAD TO BE REPLACED ON THE VEHICLE THREE TIMES. THE DEALER STATED THAT THE PARTS WERE DESIGNED TO WEAR. THE CONTACT STATED THAT THE TRANSMISSION ALSO FAILED. THE DEALER ADVISED THE CONTACT THAT THE CVT PART WAS THE CAUSE OF THE FAILURE AND THE ENTIRE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 128,000.
STEERING,SUSPENSION,UNKNOWN OR OTHERFebruary 27, 2012
I HAVE A 2007 JEEP COMPASS 4X4. SHORTLY AFTER PURCHASING IT I STARTED TO HEAR A THUMPING NOISE IN MY FRONT END WHEN TURNING. I ALSO HEARD A CREAKING NOISE WHENEVER GOING OVER ANY BUMPS OR HITTING ANY POTHOLES. THE NOISE WAS CONSISTENT FOR AWHILE AND THEN WENT AWAY. LAST YEAR I HAD A TIRE BLOW OUT WHILE DRIVING. THE LEFT FRONT TIRE BLEW OUT AND UPON LOOKING AT THE TIRE- THERE WAS VERY OBVIOUS UNEVEN TIRE WEAR. I LOOKED AT THE RIGHT TIRE AND IT LOOKED EXACTLY LIKE THE LEFT TIRE SO WE QUICKLY HAD BOTH FRONT TIRES REPLACED WITH NEW ONES. FIVE MONTHS LATER MY NEW FRONT TIRES WERE BALD ON THE INSIDE. I HAD TO PURCHASE NEW TIRES AGAIN AND WE HAD AN ALIGNMENT CHECK TO LOOK INTO THE FRONT END. I WAS TOLD MY LEFT BALL JOINT AND RIGHT TIE ROD NEEDED TO BE REPLACED. I HAD THE LEFT BALL JOINT DONE. I WAS PLANNING TO HAVE THE TIE ROD DONE WITHIN A MONTH BUT I WAS ADVISED IT NEEDED TO BE DONE NOW. AFTER HAVING THE BALL JOINT DONE MY STEERING IMMEDIATELY STARTED TO PULL TO THE RIGHT VIOLENTLY. I HAD THE TIE ROD DONE THE NEXT DAY. THIS ALLEVIATED THE PULLING ON THE STEERING WHEEL BUT NOW I CAN FEEL SOMETHING ELSE. THE CAR IS NOT HANDLING RIGHT AND IT MAKES ME VERY UNEASY TO DRIVE IT. AFTER DOING SOME RESEARCH ACROSS THE WEB THE SAME PROBLEMS I AM HAVING WITH MY COMPASS ARE BEING EXPERIENCED BY MANY, MANY, MANY PEOPLE WHO BOUGHT THESE VEHICLES. I'M SEEING THAT THIS IS ONLY THE BEGINNING OF WHAT IS GOING TO BE A LONG LIST OF REPAIRS ON THIS VEHICLE'S FRONT END. I'M REALLY SHOCKED THAT THIS PROBLEM HAS NOT BEEN RECALLED. TIE RODS AND BALL JOINTS ARE VERY DANGEROUS. THEY ARE THE COMPONENTS OF YOUR STEERING AND WHEN THEY MALFUNCTION SOMEONE IS GOING TO CRASH. IF EVERYONE WHO BUYS THE SAME CAR HAS THE SAME PROBLEM (AND IT IS DANGEROUS), WHY IS SOMETHING NOT BEING DONE? *TR
POWER TRAINFebruary 7, 2012
THE CVT TRANSMISSION FAILED. THERE IS A PUBLIC DANGER BECAUSE OF SUDDEN FAILURE AND ENGINE REVVING TO MAXIMUM RPM... TOTAL LOSS OF POWER TO DRIVE TRAIN. THE CVT TRANSMISSION REPLACEMENT COSTS SHOULD HAVE BEEN DEBITED BACK TO THE SUPPLIER AT 100%. I SEE THIS IS A COMMON PROBLEM IN THE VEHICLES MANUFACTURED WITH THE CVT TRANSMISSION. CHRYSLER WOULD NOT COMPLETE THE REPAIRS UNTIL WE AGREED TO SHARE IN THE COST. I FEEL THIS ITEM SHOULD BE RECALLED AS A SAFETY ISSUE. I ALSO FEEL THAT CHRYSLER SHOULD REFUND OUR $750 TO US IN GOOD FAITH. *TR
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULICJanuary 4, 2012
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A STATE INSPECTION STATION, WHERE THE INSPECTOR DETERMINED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE FRONT SUSPENSION, BALL JOINTS, STEERING AND BRAKES WOULD HAVE TO BE REPLACED DUE TO EXCESSIVE WEAR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
STEERING,SUSPENSIONDecember 29, 2011
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT HE COULD HEAR NOISES COMING FROM UNDER THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS OVER 35 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TIE ROD ASSEMBLY AND ALL OF THE BALL JOINTS NEEDED TO BE REPLACED. THE TIE ROD ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 31,824. UPDATED 02/0812 *BF THE MECHANIC REPLACED THE LOWER LEFT CONTROL ARM AND LOWER RIGHT CONTROL ARM. UPDATED 02/29/12
POWER TRAIN,ELECTRICAL SYSTEMDecember 13, 2011
ON NOV. 21 I TOOK MY JEEP COMPASS TO THE DEALERSHIP FOR REPAIRS. ALL OF THE LIGHTS ON THE DASHBOARD WERE ILLUMINATED. THE CAR WOULD NOT ACCELERATE EVEN THOUGH THE PEDAL WAS ALL THE WAY DOWN. THE CAR WAS JERKING AND ACTING LIKE IT WAS GOING TO STALL. THE VEHICLE WAS PRETTY MUCH GOING CRAZY. I WAS ADVISED BY THE DEALERSHIP THAT THE DIAGNOSTIC THAT THE DID ON THE PCM SHOWED THAT THERE WERE COMPUTER ERRORS. THE DEALERSHIP SAID THAT THEY HAD TO RESET THE CODES AND CLEAR ALL OF THE ERRORS AND THAT THE PROBLEM WOULD BE FIXED. ON 12/11 THE SAME PROBLEM OCCURRED AGAIN. I TOOK MY VEHICLE BACK TO THE DEALERSHIP AND ADVISED THEM THAT THE SAME ISSUED OCCURRED AGAIN. WHEN I SPOKE WITH THE DEALERSHIP THEY STATE THAT THEY DID NOT KNOW WHAT THE PROBLEM WAS AND THAT THEY HAD SPOKEN TO CHRYSLER AND THAT CHRYSLER STATED THAT THEY WILL NOT DO ANYTHING UNTIL THE PROBLEMS GET WORST AT WHICH POINT THEY WOULD BE ABLE TO DIAGNOSIS THE PROBLEM AND FIND THE SOLUTION. THIS IS UNACCEPTABLE BECAUSE BASICALLY THEY WANT ME AND MY FAMILY TO DRIVE AROUND IN AN UNSAFE VEHICLE AND WAIT TIL THE PROBLEMS GETS WORST AND RISK OUR LIVES. THE CAR COMPLETELY SHUTS DOWN AND BECOME ERRATIC. IF THIS WERE TO HAPPEN ON THE FREEWAY MANY LIVES WOULD BE AT RISK. CHRYSLER NEEDS TO TAKE RESPONSIBILITY FOR ELECTRICAL PROBLEM THAT IS GOING ON IN MY CAR. AS OF RIGHT NOW THERE HAS BEEN NO SOLUTION TO FIX MY VEHICLE. *TR
SUSPENSIONDecember 5, 2011
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE HAVING THE TIRES REPLACED AT A TIRE SHOP, THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE FRONT DRIVERS SIDE BALL JOINT WOULD HAD TO BE REPLACED DUE TO ABNORMAL WEAR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
TIRESNovember 30, 2011
PURCHASED THE BRIDGESTONE TURANZA EL400-02 AFTER 20,000 MILES HAD A FLAT. TOOK THE TIRE BACK TO WHERE PURCHASED AND THEY SAID THEY DIDN'T SEE ANY REASON FOR THE FLAT AND THE TIRE HAD CRACKS INSIDE THE TIRE AND ALSO ALL THE TIRES NEEDED TO BE REPLACED BECAUSE THERE WASN'T ANY TREAD LEFT ON THEM. THESE ARE RATED FOR 80,000 MILES AND SHOULD LAST LONGER THAN 1/4 OF THE RATED MILEAGE. THESE TIRES ARE DANGEROUS AND THEY SHOULD NOT BE ALLOWED TO SELL THEM. *KB
SUSPENSIONNovember 25, 2011
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT DURING A STATE INSPECTION, THE PRIVATE MECHANIC STATED THAT BOTH LOWER FRONT CONTROL ARMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 43,000.
STEERING,SUSPENSION,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)November 14, 2011
I BOUGHT A 2007 JEEP COMPASS 11 MONTHS AGO FROM LITHE CHEVROLET/DODGE/JEEP. IT HAD 64,000 MILES ON IT. IN THE 11 MONTHS THAT I HAVE HAD THE CAR THE RACK AND PINION AND STEERING PUMP HAVE HAD TO BE REPLACED TWICE. AT MY EXPENSE. THE BALL JOINTS HAVE BEEN REPLACED. MY STRUTS AND BRAND NEW TIRES ARE DESTROYED. THE WHOLE BOTTOM OF THE VEHICLE FEELS LIKE IT IS GOING TO SEPARATE FROM THE FRAME. I STARTED HAVING THESE PROBLEMS WITHIN 1 WEEK OF OWNING THE VEHICLE. THE DEALERSHIP WOULD NOT HONOR THE WARRANTY AND WOULD BLOW IT OFF AS ME BEING "SILLY". THE CHECK ENGINE LIGHT HAS BEEN ON 3 TIMES AND RATHER THAN FIXING THE CAR THEY JUST "RESET" THE ENGINE LIGHT. *TR
SUSPENSIONNovember 10, 2011
TOOK VEHICLE FOR YEARLY INSPECTION WHERE THE CAR WAS PURCHASED, NEW. THEY WERE AT THAT TIME A CHRYSLER JEEP DEALER. IT DIDN'T PASS THE INSPECTION DUE TO THE POOR CONDITION OF THE BALL JOINTS - MILEAGE AT THAT TIME WAS ONLY 14,258. IT WAS SUGGESTED I CONTACT CHRYSLER TO NOTIFY THEM. THEY ADVISED ME TO TAKE IT TO A LOCAL QUALIFIED DEALERSHIP. IT WAS TAKEN FOR THEM TO CHECK THE BALL JOINTS. AFTER 2 WEEKS OF NOT DRIVING THE CAR DUE TO ITS DANGEROUS CONDITION, THE BALL JOINTS AND BOTH LOWER CONTROL ARMS WERE REPLACED AT A COST TO ME OF $214.00. THE TREATMENT I RECEIVED AND THE AMOUNT OF TIME IT TOOK THEM TO DECIDE TO DO THE JOB AT THE "QUALIFIED DEALER" WAS INEXCUSABLE. I FEEL CHRYSLER SHOULD OF TAKEN CARE OF THE COST OF THE REPAIR, SINCE IT WAS NOT DUE TO ANYTHING I DID BUT THE QUALITY OF THE PARTS INSTALLED ORIGINALLY. THIS COMPLAINT WOULD OF BEEN SUBMITTED EARLIER BUT I WAS NOT AWARE OF THE NHTSA. *TR
SUSPENSIONNovember 1, 2011
TL* THE CONTACT OWNS A 2007 JEEP COMPASS FWD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DETECTED THAT THE FRONT END SUSPENSION WAS FAULTY. THE TECHNICIAN WAS REPLACING BOTH FRONT TIE RODS AND LOWER CONTROL ARMS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLNovember 1, 2011
AS I WAS ACCELERATING (AFTER STOPPING AT A STOP SIGN), THE VEHICLE SHUT OFF AND STEERING BECAME VERY DIFFICULT. I ATTEMPTED TO TRY TO RESTART AND THAT'S WHEN A LIGHTNING BOLT ICON WAS DISPLAYED. I LOOKED IN THE MANUAL AND FOUND OUT THAT THE LIGHTNING BOLT ICON MEANS THAT THERE IS AN ISSUE WITH THE ELECTRONIC THROTTLE CONTROL SYSTEM. AFTER APPROXIMATELY 10 MINUTES, I TRIED TO START THE CAR. THE CAR STARTED, HOWEVER I DECIDED TO HAVE THE CAR TOWED TO THE NEAREST DEALER DUE TO GRAVE CONCERN ABOUT THE ISSUE RECURRING ON A MAJOR HIGHWAY. ABOUT 3 MONTHS PRIOR TO THE ABOVE INCIDENT, I WAS DRIVING UP A HILL AND STOPPED AT A STOP SIGN. WHEN I BEGAN TO ACCELERATE, THE CAR FELT AS THOUGH IT WAS NOT MOVING. I PRESSED THE GAS PEDAL DOWN TO THE FLOOR IN AN ATTEMPT TO DRIVE THROUGH THE INTERSECTION. THE RPM GAUGE WAS AT ITS MAX, HOWEVER THE CAR WAS BARELY MOVING (IT WAS MOVING AT APPROXIMATELY LESS THAN 5 MPH). THE CAR FELT AS THOUGH IT WAS GOING TO STALL, BUT IT CREPT ALONG AT A SLOW PACE. WHEN I ARRIVED AT MY DESTINATION, I TURNED OFF THE CAR. LATER, WHEN I RESTARTED THE CAR THE ISSUE DID NOT REOCCUR. *TR
FUEL SYSTEM, GASOLINEOctober 29, 2011
MY WIFE AND I PURCHASED A 2007 JEEP COMPASS LIMITED FROM A WELL KNOW DODGE DEALERSHIP IN CT. ASIDE FROM THE TERRIBLE AND FAULTY FIRESTONE TIRES, THE COMPASS HAS BEEN RELIABLE. THE VEHICLE HAS BEEN WELL MAINTAINED WITH REGULARLY SCHEDULED OIL CHANGES WHEN NEEDED. JUST LAST WEEK THE RADIO AND ELECTRONICS NEEDED TO BE RESET, BUT THE VEHICLE STARTED JUST FINE. THE NEXT MORNING IT WOULDN'T START AT ALL. THE ENGINE CRANKED OVER AND OVER BUT WOULD NOT START. WHILE ATTEMPTING TO START, THE ENGINE WAS SHAKING VIOLENTLY. WE HAD THE VEHICLE TOWED TO A DODGE DEALERSHIP IN NC, WHERE WE MOVED TO. THEY LOOKED AT THE VEHICLE FOR $86.00 AND WERE NOT ABLE TO ACCOMMODATE US WITH A LOANER CAR. WE WERE TOLD THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE JEEP ONLY HAS 70,000 MILES ON IT SO WE WERE SHOCKED. THE DEALERSHIP QUOTED US ALMOST $750.00 TO REPLACE IT! I HAD THE JEEP TOWED TO A HIGHLY RECOMMENDED GARAGE IN MY NEIGHBORHOOD. THE MECHANIC PULLED THE FUEL PUMP OUT AND TOLD ME THE SWITCH ON THE PUMP WAS MELTED! I'M NOT A MECHANIC BUT I'M PRETTY SURE THAT IS NOT SAFE, (HAVING AN ELECTRICAL PROBLEM INSIDE THE FUEL TANK). HE ALSO TOLD ME THE PUMP WAS ON NATIONAL BACK-ORDER. I HAVE RESEARCHED MANY JEEP FORUMS AND IT SEEMS I AM NOT ALONE WITH THIS PROBLEM. I DON'T BELIEVE CONSUMERS SHOULD DISH OUT $22,000 FOR A NEW VEHICLE AND THEN BE SOL WHEN IT COMES TO REPLACING FAULTY PARTS LIKE THIS FUEL PUMP, JUST BECAUSE THE WARRANTY EXPIRED. I AM PUSHING TO SEE THIS PROBLEM TURN INTO A RECALL, BECAUSE I WOULD HATE TO BE DRIVING WITH MY FAMILY AND HAVE THE FUEL PUMP SHORT OUT AGAIN CAUSING US TOO CRASH. TO TOP IT ALL OFF, I JUST GOT THE VEHICLE BACK FROM THE GARAGE 2 DAYS AGO AND NOW IT'S NOT STARTING AGAIN. I WOULDN'T RECOMMEND BUYING THIS YEAR VEHICLE. *TR
STEERING,SUSPENSIONOctober 19, 2011
LAST SUMMER, I HAD TO HAVE MY FRONT OUTER TIE ROD ENDS REPLACED AT 65,000 MILES. AT THAT TIME I HAD NEW BRAKE PADS INSTALLED. A FEW MONTHS LATER, I STARTED GETTING VIBRATION IN THE STEERING WHEEL UPON BRAKING AND I ALSO WAS TOLD I HAD UNEVEN TIRE WEAR. I TOOK IT TO THE LOCAL CHRYSLER/JEEP DEALER; THEY ALLIGNED IT. THEY NEVER TOLD ME THAT THE STEERING VIBRATION MAY BE CAUSED BY BAD BALL JOINTS. THE STEERING PROBLEM DIDN'T ENTIRELY GO AWAY AFTER THE ALLIGNMENT; IT STEADILY GOT WORSE. I FINALLY TOOK IT TO AN INDPEPENDENT MECHANIC YESTERDAY AND THEY TOLD ME I NEED NEW BALL JOINTS AND CONTROL ARMS IN THE FRONT. I ALSO NEED ONE NEW ROTOR AND THE OTHER ROTOR TURNED. (THIS IS AFTER I HAD NEW BRAKE PADS INSTALLED ABOUT EIGHT MONTHS AGO AND THE ROTORS WERE FINE AT THAT TIME). I WAS QUOTED $663.56 FOR THIS WORK THAT INCLUDED ANOTHER ALLIGNMENT. I HAVE HAD TO REPLACE 50,000 MILE TIRES ONCE AT $600.00 AND TWO MORE TIMES ON THE FRONT AT ABOUT $350.00 EACH TIME. THE VEHICLE HAS ABOUT 107,000 MILES ON IT TODAY. MY COMPLAINTS ARE 1). I DRIVE WITH A TWO YEAR OLD IN THE CAR FREQUENTLY. THIS IS A BLATANT SAFETY RISK THAT JEEP IS DOING NOTHING ABOUT. THERE ARE MULTIPLE COMPLAINTS AND THIS SHOULD HAVE BEEN A SAFETY RECALL. AND 2)., THE MONEY THAT I'VE HAD TO SPEND ON THIS CAR-REPLACING FRONT BRAKE PADS, NEW ROTORS, BALL JOINTS, CONTROL ARMS, TIE ROD ENDS AND TIRES IS RIDICULOUS. I DON'T HAVE MUCH FAITH IN THE DEALERSHIP SINCE THEY DIDN'T IDENITIFY THE BALL JOINT PROBLEM WHEN THEY SHOULD HAVE. I MAY NEVER BUY ANOTHER JEEP PRODUCT AND I WILL CERTAINLY TELL ANYONE THAT ASKS THE EXPERIENCE THAT I HAVE HAD WITH THIS CAR. *TR
STEERING,SUSPENSION,WHEELSOctober 13, 2011
LOSS OF CONTROL WHERE THE CAR JERKED AS IF I HAD HIT A PATCH OF ICE (IN THE SPRING WITH 50 WEATHER) ANYTIME I STEERED TO THE LEFT. HAVE HAD THE BALL JOINTS/CONTROL ARMS REPLACED 4 TIMES SINCE. *TR
AIR BAGSSeptember 30, 2011
BOTH THE DRIVER SIDE AND PASSENGER CURTAIN AIRBAGS DEPLOYED WITHOUT ANY IMPACT WHILE THE BRAKE WAS ENGAGED AT A STOPLIGHT. THE AIRBAGS DID NOT DEFLATE AND WERE CUT DOWN BY THE PARAMEDICS SO THAT I COULD EXIT THE CAR. INJURIES WERE SUSTAINED, BRUISING, SWELLING, BLACK EYE AND BURNS FROM THE AIRBAG DEPLOYMENT. INDEPENDENT INVESTIGATORS WERE UNABLE TO DETERMINE THE CAUSE OF DEPLOYMENT. CURRENTLY WAITING FOR JEEP TO REMEDY THE SITUATION. WAITING FOR A SETTLEMENT FOR MY JEEP, MEDICAL, AND RENTAL BILLS SO I CAN PURCHASE ANOTHER VEHICLE. *TR
SUSPENSIONSeptember 26, 2011
THE BEARINGS MELTED INTO THE HUB ASSEMBLY AND IT WORE OUT THE BRAKES AND RUIN ALL FOUR TIRES, NOW THE LOWER CONTROL ARMS ARE GOING OUT. I HAVE ONLY 43000 MILES ON THE CAR AND THE WARRANTY HAS RAN OUT AT 36000 MILES. THIS SHOULD NOT HAVE HAPPEN WITH SUCH LOW MILEAGE. ALIGNMENT WILL NOT STAY BECAUSE OF THE TIRES AND THE LOWER CONTROL ARMS. THERE HAS NOT BEEN A RECALL BUT THE HUB, BEARINGS ARE NOT ABLE TO GEASED. SO THESE PARTS WEAR OUT SOONER THAN NORMAL. *TR
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHERSeptember 16, 2011
WHILE TRAVELING AT ABOUT 25 MPH WITH MY 6 MONTH OLD CHILD IN THE VEHICLE, MY CAR LOST ALL POWER. THE ELECTRONIC THROTTLE CONTROL INDICATOR LIGHT CAME ON (FLASHING) AND SO DID THE SLIDE PROTECTION LIGHT. I WAS NOT ABLE TO ACCELERATE BEYOND 20MPH AND WHEN I CAME TO A STOP, THE VEHICLE RAN VERY ROUGH LIKE IT WAS GOING TO DIE. LUCKILY I PUTTERED HOME AND MY CHILD WAS SAFE. I HAD THE VEHICLE TOWED TO MY LOCAL JEEP DEALERSHIP AND AFTER ALMOST 5 DAYS OF TRYING TO DIAGNOSE THE PROBLEM, THEY INFORMED ME THAT THE PCM NEEDED REPLACED. THEY STATED THAT THEY WERE "VERY CONFIDENT" THAT THIS WOULD FIX THE PROBLEM. WELL TODAY, THEY PCM WAS REPLACED AND THE PROBLEM PERSISTS. THE CHRYSLER/JEEP DEALERSHIP STILL CANNOT PINPOINT THE PROBLEM AND IT SEEMS THAT THIS IS A VERY COMMON PROBLEM FOR THE 2007 JEEP COMPASS. AT THE TIME OF THE INCIDENT, I WAS SO SCARED AS I ALSMOT GOT INTO A WRECK WHEN MY VEHICLE LOST POWER. MY 6 MONTH OLD CHILD COULD HAVE BEEN HURT, OR WORSE. EVEN IF THIS CAR GET FIXED, I WILL BE SO APPREHENSIVE TO DRIVE ANYWHERE IN IT WITH MY CHILD FOR FEAR THAT IT WILL GIVE OUT AGAIN. THIS SEEMS TO BE A MAJOR PROBLEM WITH THESE CARS AND THERE SHOULD BE A RECALL IN MY OPINION. I DO NOT FEEL THAT THIS IS A REPAIR THAT I, OR OTHER JEEP COMPASS OWNERS, SHOULD BE RESPONSIBLE FOR AS 1. IT IS ALL TOO COMMON AND 2. THE PCM/ELECTRICAL SYSTEM IS NOT A COMPONENT THAT WEARS OUT WITH MILEAGE OR USAGE. I BELIEVE THE PROBLEM IS DUE TO FAULTY MANUFACTURING ON BEHALF OF CHRYSLER/JEEP. WHILE I WAIT TO SEE IF THE CAR CAN BE REPAIRED, MY REPAIR BILL JUST KEEPS GROWING. I HAVE DECIDED TO TAKE ACTION FOR THIS ISSUE AND THAT IS WHY I AM FILING THIS COMPLAINT. PLEASE CONTACT ME AT ANYTIME WITH ANY HELP, SUPPORT, OR QUESTIONS AS I WILL BE AWAITING YOUR RESPONSE. THANK YOU. *TT
VEHICLE SPEED CONTROLSeptember 2, 2011
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED AND THE VEHICLE DECELERATED. THE CONTACT MENTIONED THAT SHE WAS UNABLE TO ACCELERATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000. UPDATED 11/17/11 *BF THE CONSUMER STATED THE ELECTRONIC THROTTLE CONTROL WAS REPLACED ON OCTOBER 11, 2011. UPDATED 11/23/11
STEERINGSeptember 2, 2011
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED BY AN INDEPENDENT REPAIR SHOP, SHE WAS INFORMED THAT THE TIE RODS AND SUSPENSION SYSTEM WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 26,000.
STEERING,SUSPENSIONAugust 29, 2011
FRONT LOWER CONTROL ARMS AND TIE RODS HAVE GONE BAD WITH ONLY 67000 MILES AND LESS THEN 5YRS OLD. *TR
SUSPENSIONAugust 26, 2011
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WOULD DRIFT FROM LANE TO LANE ABNORMALLY WHEN DRIVING 60 MPH IN RAINY WEATHER. THE VEHICLE WAS TAKEN TO HAVE THE TIRES REPLACED WHEN HE WAS ADVISED BY THE MECHANIC THAT THE FRONT LOWER BALL JOINTS WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000.
STEERINGAugust 21, 2011
LAST YEAR, 2010 I HAD TO REPLACE THE TIE RODS IN MY 2007 JEEP COMPASS 4X4. IT ONLY HAD 36,000 MILES AT THE TIME. NOW I'M TOLD THE BALL JOINTS ARE BAD. I CAN'T DRIVE MY CARE BECAUSE IT THROWS ME ALL OVER THE ROAD. A VERY DEFINITE SAFETY PROBLEM, NOT TO MENTION THE MONEY I'M SHELLING OUT FOR THE REPAIRS. *TR
FUEL SYSTEM, GASOLINEAugust 10, 2011
FUEL OVERFLOWS AND SPILLS OUT OF GAS TANK OPENING WHEN FILLING UP. *TR
FUEL SYSTEM, GASOLINEJuly 30, 2011
WHILE FILLING THE FUEL TANK ON MY 2007 JEEP COMPASS, WHEN THE PUMP SHUT OFF, A LARGE AMOUNT OF GAS REGURGITATED FROM THE FILLER NECK SPILLING ALL OVER ME, THE GROUND AND MY CAR. *TR
SUSPENSIONJune 30, 2011
I WAS JUST HAD MY TIRES REPLACED AT 60,000 MILES AND WAS TOLD THAT BOTH LOWER BALL JOINTS WERE BAD . THIS IS A VERY LOW MILEAGE FOR THIS TO OCCUR.. I WAS QUOTED OVER $900 USD TO REPLACE BOTH LOWER CONTROL ARMS (WITH NEW BALL JOINTS) PLUS ALIGNMENT. *TR
SUSPENSIONJune 27, 2011
BALL JOINT FAILURE. SEEMS TO BE A PROBLEM WITH THE JEEP COMPASS. I HAVE 55000 MILES AND HAVE NOTICED THE NOISE SINCE 50000. *TR
STEERING,SUSPENSIONJune 23, 2011
I WAS INFORMED BY THE DEALERSHIP OF WHICH I PURCHASED MY VEHICLE THAT MY VEHICLE REQUIRES FRONT CONTROL ARMS AND TIE RODS WHICH WAS GIVEN AN ESTIMATE OF ABOUT $900.00 TO CORRECT. MY VEHICLE HAS 17,000 MILES AND IS OUT OF WARRANTY, HOWEVER, I VIEWED NUMEROUS COMPLAINTS ONLINE OF THE SAME NATURE ON THE SAME YEAR, MAKE, AND MODEL VEHICLE. THIS APPEARS TO BE A DEFECT FROM THE MANUFACTURER SINCE THERE WERE SO MANY IDENTICAL COMPLAINTS INDICATED ONLINE. THE DEALERSHIP REQUESTED I DO NOT DRIVE THIS VEHICLE UNTIL REPAIRED DUE TO A SAFETY ISSUE. THE DEALERSHIP ALSO SAID THE ITEMS WHICH NEED TO BE REPAIRED WILL BE REPLACED WITH A BETTER QUALITY AND THIS OCCURRED ON MANY OF THESE VEHICLES FROM THIS PARTICULAR YEAR. *TR
STEERING,SUSPENSIONJune 16, 2011
I GOT A FLAT TIRE ON MAY OF 2011, AFTER TAKING IT TO A TIRESHOP I WAS INFORMED THAT I NEEDED 2 LOWER CONTROL ARMS, AND TIRE RODS. THERE WAS ALSO UNEVEN WEAR ON THE FRONT TIRES. *TR
SUSPENSIONJune 7, 2011
NO CRASH OR INJURY, HOWEVER THE INCIDENT INVOLVED WAS THAT THE TIE ROD ON THE LEFT FRONT SIDE ON MY JEEP COMPASS 2007 WAS LOOSE AND THE WHEEL WAS READY TO FALL OFF THE AUTO. THE JEEP 2007 HAD 72,900 MILES ORIGINAL. I HAVE NOT HAD ANY ACCIDENTS OR ABUSIVE DRIVING WITH THE VEHICLE WHICH I PURCHASED FROM THE JEEP DEALER IN MILWAUKEE IN FEBRUARY 2010 WITH 68,000 ORIG. MILES AND IN VERY GOOD CONDITION. *TR
STEERING,SUSPENSIONMay 25, 2011
2007 JEEP COMPASS 4X4 WITH APPROX. 41,0000 MILES NEEDS TIE RODS LOWER BALL JOINT/ARM. BALL JOINTS ALSO CAUSES OWNER TO PAY OUT OF POCKET FOR ALIGNMENT AND REPLACEMENT OF TIRES SINCE DEFECTIVE BALL JOINT CAUSES TIRES TO WEAR UNEVENLY. I JUST PAID $2,000 TO HAVE MY COMPASS FIXED. I CHECK WITH JEEP BEFORE IT WAS FIXED THE 800 NUMBER SAID IT WAS COVERED UNDER THE 5 YR POWERTRAIN, I CALLED THE GARAGE WERE MY CAR WAS THEY SAID THEY DID NOT THINK SO THEN I CALLED THE DEALER WHO SAID IT WAS NOT COVERED. AFTER MY CAR WAS IN PIECES MY DEALER TOLD ME I SHOULD OF BROUGHT THE CAR THERE THEY MAY OF BEEN ABLE TO GET SOME HELP FOR ME. NICE TIME TO TELL ME WHEN IT WAS IN PIECES. I FILED A COMPLIANT WITH JEEP BUT SINCE THIS IS A SAFETY HAZARD I WAS TOLD THE CAR WAS NOT SAFE TO DRIVE. IF I HIT A POT HOLE I WOULD OF LOST CONTROL OF THE CAR AND HURT MYSELF OR SOMEONE ELSE. WHAT DOES IS TAKE FOR THE NHTSA TO MAKE JEEP RECALL THE 2007 COMPASS TO FIX THIS. THIS IS A MAJOR SAFETY ISSUE. ARE WE GOING TO WAIT FOR SOMEONE TO GET KILLED BEFORE SOMETHING IS DONE TO ISSUE A RECALL. HOW PEOPLE HAVE TO COMPLAIN BEFORE SOMETHING IS DONE. . *TR
SUSPENSION,STRUCTURE,TIRES,EQUIPMENTMay 24, 2011
2007 JEEP COMPASS CONTINUOUS (AT LEAST 6 TIMES) WATER LEAKING FROM SUN ROOF ...POOR DRAINING....UNCLOGGED DRAINS LINES(DEALER) NOISY THUMPING (SOME KIND OF ROAD NOISE) MANY COMPLAINTS WAS TOLD TIRES ARE NOISY....RETURNED TODAY (5/25/11) NOISE IS MORE EVIDENT AND HAS TO BE MORE SERIOUS THAN NOISY TIRES. DEALER HAS YET TO CORRECT THESE PROBLEMS PERMANENTLY. *TR
SUSPENSIONMay 21, 2011
DEVELOPED A NOTICABLE VIBRATION.TOOK TO DEALER AND WAS ADVISED THE BALL JOINTS NEEDED REPLACEMENT AND THE VEHICLE WAS DANGEROUS TO DRIVE. WHEN PICKED UP THE VEHICLE, INVOICE STATED 2 LOWER ARMS AND A TIE ROD WERE REPLACED. I HAVE DRIVEN MANY VEHICLES OVER 100,000 MILES AND NEVER HAVE HAD TO REPLACE THESE PARTS. THEREFORE I FEEL THEY WERE EITHER DEFECTIVE OR POORLY DESIGN ED AND THEY SHOULD BE SUBJECT TO RECALL REPLACEMENT OR INSPECTION. VEHICLE WAS ONLY DRIVEN ON LOCAL STREETS.
SUSPENSIONMay 20, 2011
THE FRONT BALL JOINTS ON MY 2007 JEEP COMPASS HAVE RUSTED. I HAVE ONLY HAD THE CAR FOR 3.5 YEARS AND HAVE HAD TO REPLACE 6 TIRES BECAUSE OF PROBLEMS. *TR
POWER TRAINApril 24, 2011
WHILE TRAVELING IN HIGHWAY AT 65 MPH, MY 2007 JEEP COMPASS JERKED AND I LOSS ACCELERATION DOWN TO 40 MPH AND THEN IT WOULD NOT GO ANY FASTER EVEN WITH THE GAS PETAL DOWN TO THE FLOOR. GOT OFF HIGHWAY AND CAR ONLY WOULD GO 25 MPH. JUST HAD A TUNE UP TWO DAYS PRIOR TO THIS PROBLEM. WHEN THE CAR JERKED AND LOSS ACCELERATION, THE ENGINE CAME ON AND BEGAN TO BLINK AND RING. AFTER THE TUNE UP THE DEALERSHIP SAID EVERYTHING WAS GOOD. I GUESS THAT WASN'T TRUE. PROBLEM WITH TRANSMISSION? *TR
SUSPENSIONApril 19, 2011
2007 JEEP COMPASS 4X4 WITH APPROX. 48,000 MILES HAS UNDERGONE IT'S 4TH REPLACEMENT OF THE FRONT LOWER BALL JOINT/ARM. THE REPLACEMENT IS NOT UNDER WARRANTY WITH JEEP NOR RECALLED AT THIS TIME. EVERY YEAR AT TIME OF INSPECTION, THE JEEP COMPASS FAILS INSPECTION DUE TO BAD LOWER BALL JOINT. REPLACEMENT COSTS THE OWNER APPROX. $500 ANNUALLY. JEEP HAS NOT DONE ANYTHING TO CORRECT THIS DEFECT AT THE TIME. THE DEFECT IN THE BALL JOINT ALSO CAUSES OWNER TO PAY OUT OF POCKET FOR ALIGNMENT AND REPLACEMENT OF TIRES SINCE DEFECTIVE BALL JOINT CAUSES TIRES TO WEAR UNEVENLY. *TR
SUSPENSIONApril 15, 2011
2007 JEEP COMPASS WITH APPROXIMATELY 52,300 MILES NEEDED LEFT AND RIGHT BALL JOINTS AND RIGHT OUTER TIE ROD REPLACED AT A COST OF $510. GIVEN THE FAIRLY LOW MILEAGE AND THE FACT THAT THIS AUTO IS DRIVEN ONLY ON PAVED CITY AND HIGHWAY ROADS THESE REPAIRS SHOULD NOT BE NECESSARY. OTHERS HAVE REPORTED ON THE WEB SIMILAR REPAIRS WITH BALL JOINTS/TIE RODS FOR THIS JEEP MODEL -- JEEP SHOULD HAVE A RECALL ON THIS MODEL FOR THIS DEFECT. *TR
UNKNOWN OR OTHERMarch 28, 2011
2007 JEEP COMPASS 4X4. *TR
SUSPENSIONMarch 16, 2011
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 5 MPH IN A RESIDENTIAL DRIVEWAY. THE BRAKES WERE APPLIED AND THE VEHICLE EXHIBITED A LOUD CLUNKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY DETECTED THAT THE FRONT LOWER BALL JOINTS WERE DEFECTIVE. THE CONTACT SCHEDULED AN APPOINTMENT FOR THE VEHICLE TO BE REPAIRED. THE FAILURE MILEAGE WAS 56,702. UPDATED 7/12/12 *CN UPDATED 07/18/12
SUSPENSIONFebruary 22, 2011
TL*THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A ROUTINE MAINTENANCE WHERE THE CONTACT WAS INFORMED THAT THE FRONT LOWER CONTROL ARM BALL JOINT WAS DEFECTIVE. THE FRONT LOWER CONTROL ARM ASSEMBLY WAS REPLACED. THE FAILURE MILEAGE WAS 49,309.
SUSPENSIONFebruary 19, 2011
I WAS TOLD YESTERDAY THAT MY 2007 JEEP COMPASS FRONT SUSPENSION BALL JOINTS NEED TO BE REPLACED. I HAVE 49,000 MILES ON THE VEHICLE. THIS DEFECT COULD RESULT IN WHEEL FAILURE. NO FAILURE HAS OCCURRED YET. *TR
SUSPENSIONFebruary 16, 2011
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN ABNORMAL CLUNKING NOISE FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE COUPLING ARMS, BUSHINGS AND BEARINGS HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 35,000.
SUSPENSIONFebruary 14, 2011
2007 JEEP COMPASS LOWER BALL JOINT FAILURE AT 53,654 MILES. COMPLETELY UNACCEPTABLE. TOOK MY JEEP IN FOR ROUTINE MAINTENANCE AND FOUND MY DRIVERS LOWER BALL JOINT VERY CLOSE TO SEPARATING. NOT ONLY THAT BUT THE VERTICAL LOWER CONTROL ARM BUSHING WAS SEPARATED FROM THE ARM !! ONLY REASON THERE WAS NOT DAMAGE TO MY VEHICLE OR MY LIFE WAS I HAD MY COMPASS SERVICED EARLY FOR THE 60K SERVICE. *TR
FUEL SYSTEM, GASOLINEFebruary 9, 2011
THE GAS TANK GAUGE STOPPED FUNCTIONING PROPERLY. IT WILL READ EMPTY WHEN FULL & STARTED TO GO UP DESPITE BEING LOW. HAVE TO USE TRIP MILEAGE TO DETERMINE WHEN TO FILL UP NOT BEST METHOD. BUT GAUGE IS NOT ACCURATE OR RELIABLE. I THOUGHT IT WAS JUST ME BUT I SEE THIS IS A RELATIVELY COMMON PROBLEM & HAS A SERVICE BULLETIN.
SUSPENSIONFebruary 7, 2011
TL*THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT STATED THAT THE VEHICLE BEGAN PULLING TO THE RIGHT. THE CONTACT SLOWED DOWN TO KEEP CONTROL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FRONT LOWER BALL JOINTS WERE DEFECTIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 53,000.
STEERING,SUSPENSIONJanuary 27, 2011
TL*THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE VEHICLE BEGAN TO PULL TO THE RIGHT AND WANDER OUT OF THE LANE CAUSING DIFFICULTY TO STEER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWO TIMES WHERE THE FRONT STABILIZER SWAY BAR AND RACK AND PINION WERE REPLACED. ALSO, THE TIE ROD WAS REPLACED TWICE. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY INFORMED THAT THE SAME PARTS WHICH WERE PREVIOUSLY REPLACED HAD FAILED FOR THE THIRD TIME. THE TECHNICIAN STATED THAT THE FAILURES WERE COMMON ISSUES WITH THE MODEL YEAR VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,693.
SUSPENSIONJanuary 24, 2011
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT NOTICED THAT THE FRONT TIRES WERE WORN IN THE MIDDLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT BOTH THE FRONT END BALL JOINTS NEEDED TO BE REPLACED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 46,000.
SUSPENSIONJanuary 19, 2011
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE WHEN THE CONTACT WAS ADVISED THAT THE FRONT LOWER BALL JOINTS WERE EXTREMELY LOOSE AND DISLODGING FROM THE SOCKET ABNORMALLY. THE DEALER WAS CONTACTED WHO INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 37,820.
SUSPENSIONJanuary 14, 2011
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE WHEN HE WAS INFORMED THAT BOTH FRONT LOWER CONTROL ARMS WOULD NEED REPLACING. IN ADDITION, THE CONTACT STATED THAT THE WHEELS WERE ABNORMALLY SLANTED INWARD AS A RESULT OF THE CONTROL ARM FAILURE. THE CONTACT EXPRESSED CONCERN OF THE SAFETY RISK INVOLVED WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGE WAS 39,422.
SUSPENSIONJanuary 11, 2011
REAR TRAILING ARM BUSHINGS ARE WORN AND NEED REPLACING. VEHICLE HAD BEEN AT DEALERS FOR FLUIDS CHANGE AND INSPECTION. THEN WENT TO REPLACE REAR TIRES WHICH I THOUGHT HAD DELAMINATED BUT FOUND UNEVEN TIRE TREAD WEAR ON THE INSIDE. TIRE DEALER FOUND UPPER BUSHINGS WORN BEYOND TOLERANCES. *TR
SUSPENSIONJanuary 2, 2011
2007 JEEP COMPASS= WENT TO GET OIL CHANGE AND WAS TOLD LOWER BALL JOINTS WERE SHOT AND UNSAFE TO DRIVE. HOW LONG BEFORE YOU MAKE JEEP RECALL THIS JUNK? DO PEOPLE HAVE TO DIE FIRST? *TR
POWER TRAINDecember 17, 2010
2007 JEEP COMPASS. CONSUMER STATES PROBLEM WITH AUTOMATIC TRANSAXLE AND TRANSMISSION OVERHEAT *TGW THE CONSUMER STATED TWO OF THE THREE JEEPS SHE OWNS WERE HAVING THE SAME PROBLEMS. DURING HIGH SPEED DRIVING, ON HOT DAYS THE AUTOMATIC TRANSXALE OIL BECAME EXTREMELY HOT, AND THE TRANSMISSION OVERHEAT LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD SLOW DOWN SLIGHTLY UNTIL THE AUTOMATIC TRANSAXLE COOLED DOWN ENOUGH TO ALLOW A RETURN TO THE REQUESTED SPEED. THE TRANSMISSION FLUID WAS LOW DUE TO A LEAK IN THE TRANSMISSION PAN. *JB UPDATED 01/31/11
SUSPENSIONNovember 19, 2010
THUMPING IN FRONT TIRES TOOK TO HALLS TIRES AND THEY TOLD ME BOTH FRONT LOWER BALLJOINTS WERE COMPLETELY WORN OUT. 2007 JEEP COMPASS 4X4, $1000.00 TO REPLACE WITH ONLY 48,000 MILES ON THEM. WILL KEEP OLD PARTS. *TR
SUSPENSIONNovember 18, 2010
I RECENTLY HAD MY 2007 JEEP COMPASS IN TO DEALER TO CHECK OUT WHY VEHICLE WAS HANDLING IMPROPERLY . FOUND OUT I NEEDED $3000 OF FRONT AND REAR SUSPENSION PRTS INCLUDING CONTROL ARMS FRONT AND BACK WHEEL BEARINGS X 4 ,BALL JOINTS THE WHOLE BIT IN RESEARCHING THIS I FIND I AM ONE OF POSSIBLY THOUSANDS WITH THE SAME PROBLEMS ON THE SAME YEAR JEEP COMPASS. I HAVE BEEN LOYAL TO CHRYSLER EVEN AFTER OWNING A NEON WITH MANY PROBLEMS BUT THIS IS DEFINATELY THE LAST CHRYSLER DODGE OR JEEP PRODUCT I WILL EVER PURCHASE. THIS VEHICLE IS SIMPLY A LEMON AND SHOULD BE RECALLED. *TR
SUSPENSIONNovember 8, 2010
METALLIC NOISES EMITTED FROM JEEP COMPASS 2007 MODEL FRONT PASSENGER'S SIDE. IT WOULD CREAK WHEN TURNING AND WOULD FREQUENTLY LOSE CONTROL OF RIGHT SIDE TIRES IN ADVERSE WEATHER. HAVE FIXED BALL JOINT TWICE NOW AND SEEMINGLY WEARS DOWN OVER AND OVER. REVIEWING OTHER COMPLAINTS FOR THIS MODEL, THIS APPEARS TO BE THE NORM. A BROKEN DOWN BALL JOINT AND CONSEQUENT CRACKED AXIS WOULD MEAN A VERY DANGEROUS SITUATION: FLIPPING OFF THE ROAD, LOSING CONTROL AT HIGHER SPEEDS, ETC. THUS FAR WE HAVE AVOIDED SERIOUS INJURY BUT AT LESS THAN 30K MILES THIS SHOULD NOT BE A RECURRING ISSUE. *TR
STEERING,SUSPENSIONNovember 1, 2010
2007 JEEP COMPASS NEEDED TIE ROD ENDS REPLACED AT ANNUAL INSPECTION AT 49000 MILES AND BALL JOINTS NEED REPLACED AT 70000 MILES! JEEP WILL NOT COVER THEM AND THEY ARE THE ONLY ONES WHO MAKE THE BALL JOINTS HOW CONVENIENT. MECHANIC SAYS THEY ARE ONLY LASTING AN AVERAGE OF40-70K MILES AND TO GET RID OF THE VEHICLE. TIE ROD ENDS HAVE 25000 MILES ON THEM AND HE SAID WILL NEED REPLACED IN ABOUT A YEAR AGAIN! UPDATED 01/13/11*BF *TR
SUSPENSIONNovember 1, 2010
PASSENGER SIDE LOWER FRONT BALL JOINT,(FRONT WAS SHAKING WHILE DRIVING AND HAD TO BE REPLACED) DRIVER SIDE FRONT OUTER TIE ROD,(STEERING WHEEL WAS SHAKING WHILE DRIVING) BOTH REAR UPPER CONTROL ARMS. ( WAS NOT DIAGNOSED UNTIL I WAS HAVING WHEEL ALIGNMENT DONE.) BUT REAR TIRES WERE DAMAGED FROM THESE PARTS BEING WORN.. HAD TO REPLACE ALL THESE PARTS. ONLY HAVE REAR UPPER CONTROL ARMS AND TIE ROD. OWNERS OPINION IS THAT FACTORY WHEELS ARE TO BIG FOR THIS VEHICLE AND CAUSING TO MUCH PRESSURE ON THESE PARTS. *TR
STEERINGOctober 28, 2010
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE DRIVER NOTED A RATTLE WHILE SHE WAS DRIVING. THE CONTACT WAS INFORMED BY THE DEALER THAT BOTH OUTER TIE RODS WERE LOOSE AFTER A ROUTINE OIL CHANGE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 30,480.
SUSPENSIONOctober 27, 2010
I TOOK MY 2007 JEEP COMPASS 2X4 TO HAVE THE DRIVERS FRONT TIRE REPAIRED. THE REPAIR MAN FOUND THAT THE BALL JOINTS WERE BAD AND NEEDED TO BE REPAIRED. I CHECKED IT OUT ONLINE TO FIND THAT MANY JEEP COMPASS OWNERS HAVE HAD THE SAME PROBLEM AND ONLY HAS 41,375 ORIGINAL MILES. THIS IS A WIDE SPREAD PROBLEM. MY JEEP WAS PURCHASED FROM A DODGE CHRYSLER DEALER. I ASK THAT YOU FORCE JEEP CHRYSLER TO RECALL THIS VEHICLE FOR THIS DEFECT. *TR
POWER TRAINOctober 25, 2010
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE TRANSMISSION WAS DRAGGING IN EVERY GEAR; SHE NOTICED THE PROBLEM EVERYTIME SHE ATTEMPTED TO ACCELERATE. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE TRANSMISSION WAS THE CAUSE OF FAILURE BUT NO OTHER DETAILS WERE GIVEN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 68,000.
SUSPENSIONOctober 20, 2010
BROUGHT MY 2007 JEEP COMPASS IN TO HAVE THE ALIGNMENT CHECKED. I WAS TOLD BY OUR JEEP DEALERSHIP THAT BOTH OF MY BALL JOINTS ARE FAULTY AND THE CAR IS EXTREMELY DANGEROUS TO BE DRIVING. I JUST BOUGHT THE CAR 10 MONTHS AGO FROM THE SAME JEEP DEALERSHIP. WE DRIVE ONLY HIGHWAY AND THE CAR ONLY HAS 44,000 MILES ON IT. *TR
STEERING,WHEELSOctober 19, 2010
2007 JEEP COMPASS. AT APPROX 100K MILES I TOOK IT TO THE DEALER FOR ROUTINE SERVICE. TECHNICIAN INFORMED ME THAT THE TIE RODS WERE BAD ON FRONT DRIVER SIDE, SHOWED ME PLAY IN THE WHEEL. SAID IT NEEDED TO BE FIXED. I AGREED TO HAVE NEW TIE RODS PUT ON. ONE MONTH LATER THE CAR BEGAN TO HANDLE ERRATICALLY, I TOOK BACK TO THE SAME DEALER AND ASKED TO INSPECT THEIR PREVIOUS WORK AND SEARCH FOR THE HANDLING/STEERING PROBLEM. AFTER TWO HOURS THEY INFORMED ME THEY COULD FIND NOTHING WRONG. 7 MONTHS LATER, WHILE DRIVING WITH MY 6 MONTH OLD IN THE CAR THE FRONT LEFT CONTROL ARM BROKE AND THE FRONT DRIVER SIDE WHEEL ACTUALLY BROKE OFF AT THE LOWER BALL JOINT WHILE THE CAR WAS IN MOTION. REPLACING CONTROL ARMS AND BALL JOINTS ON BOTH SIDES PLUS TWO NEW FRONT TIRES NETTED A TOTAL REPAIR COST OF $1400 ... THIS IS ON TOP OF THE PREVIOUS REPAIR COST TO REPLACE THE TIE RODS. *TR
SUSPENSIONOctober 17, 2010
TOOK MY 2007 JEEP COMPASS IN FOR AN OIL CHANGE AND TIRE ROTATION AND WAS TOLD THAT THE LOWER BALL JOINT ON THE FRONT PASSENGER SIDE WAS BAD AND THAT I SHOULD GET IT REPAIRED AS SOON AS POSSIBLE; THAT IT WAS VERY DANGEROUS TO LEAVE IT AS IS. I FOUND THIS WEBSITE AND FOUND THAT THIS SEEMS TO BE A VERY COMMON PROBLEM. MY CAR HAS 36,600 MILES ON IT. THE WARRANTY WAS UP AT THE END OF JULY. HOW CONVENIENT. I PLAN ON CALLING THE DODGE CHRYSLER DEALERSHIP IN THE MORNING AND SEEING IF THEY WILL BE ABLE TO HELP ME OUT WITHOUT THIS COSTING ME A FORTUNE. SEEMS TO ME LIKE THIS IS A PARTS PROBLEM AND THAT A RECALL SHOULD BE ISSUED. *TR
SUSPENSIONOctober 7, 2010
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FRONT BALL JOINTS AND FRONT THE WHEEL BEARINGS WOULD NEED TO BE REPLACED. ALSO, THE TECHNICIAN DETECTED THAT ADDITIONAL REPAIRS COULD POSSIBLY BE REQUIRED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. THE VIN WAS UNAVAILABLE.
VEHICLE SPEED CONTROLOctober 6, 2010
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED UP A HILL, THE VEHICLE WOULD NOT ACCELERATE ALTHOUGH THE ACCELERATOR PEDAL WAS BEING DEPRESSED. ONCE SHE REACHED THE TOP OF THE HILL, THE VEHICLE BEGAN TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED (REPAIR DETAILS WERE UNAVAILABLE). APPROXIMATELY ONE MONTH LATER, THE FAILURE OCCURRED AGAIN. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AGAIN. THE FAILURE MILEAGE WAS 49,841 AND THE CURRENT MILEAGE WAS APPROXIMATELY 51,000.
TIRESOctober 4, 2010
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE VEHICLE HAD FIRESTONE LINE FIRE-HAWK GTA TIRES, LINE SIZE P215-55R18, AND DOT NUMBER VNOAF31. THE CONTACT WAS DRIVING 55 MPH WHEN HE HEARD AN ABNORMALLY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TIRES WERE WEARING PREMATURELY. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 75,000.
SUSPENSION,ENGINE AND ENGINE COOLINGSeptember 23, 2010
2007 JEEP COMPASS RALLYE EDITION WITH 37,000 MILES. THERE WAS A METALLIC CREAKING / CLUNK FROM THE FRONT OF THE VEHICLE, AND HAD IT INSPECTED BY A LOCAL MECHANIC . BOTH LOWER BALL JOINTS WERE FOUND TO BE BAD WITH EXCESSIVE PLAY...BALL JOINTS WERE REPLACED W/ NEW. ENGINE OIL PUMP ALSO FAILED @ APPROX 15,000 MILES AND CAUSED ENGINE FAILURE WAS REPLACED UNDER WARRANTY AFTER A MONTH OF WAITING.. *TR
STEERINGSeptember 22, 2010
2007 JEEP COMPASS CONTROL ARMS, RIGHT OUTER TIE ROD. I WAS HEARING SOME SQUEAKING WHEN I HIT A BUMP AND A LITTLE GRINDING AS I PULLED UP TO TRAFFIC LIGHTS. I TOOK THE VEHICLE INTO GET AN OIL CHANGE AND ASKED FOR THE MECHANIC TO CHECK IT OUT. I WAS TOLD THE VEHICLE IS UNSAFE TO DRIVE DUE TO TOTAL FAILURE OF THE CONTROL ARMS. COST TO FIX: OVER $1000. WITH THE CONTROL ARMS BEING SUCH A COMMON ISSUE WITH THIS VEHICLE, JEEP SHOULD REALLY CONSIDER ISSUING A RECALL. *TR
SERVICE BRAKES, HYDRAULIC,SEAT BELTSSeptember 16, 2010
SINCE I BOUGHT THE JEEP COMPASS 2007 STANDARD, THE BRAKE GROUND AND I FELT IN MY FEET SOMETHING WRONG WITH THE PEDAL (BRAKE) AND THE DRIVER SEAT BELT, SEVERAL TIMES SPOKE WITH THE DEALER ABOUT THIS, THEY CHECKED THE CAR AND ALL THE TIME TOLD ME THE BRAKES IS OK, I SEND A LETTER TO JEEP COMPANY TO EXPLAIN WHAT WAS HAPPENED AND NOTHING THEY DID. TWO DAYS AGO I WAS CLEANED THE CAR AND FOUND DOWN THE BRAKE PEDAL A LEAK, I WENT TO THE DEALER AND THEY SAID: THE BRAKES BOOSTER IS BROKEN, AND I HAVE TO PAID FOR THAT. THANKS TO GOD I DIDN'T HAVE ANY ACCIDENT,(FORTUNATE) BUT I NEVER FELT ME SAFETY. THE JEEP COMPASS BRAKES 2007 CAME BAD. *TR
SEAT BELTSSeptember 16, 2010
OUR JEEP 2007 COMPASS HAS HAD AN ISSUE WITH THE DRIVERS SEAT BELT REMAINING LATCHED. MOST TIMES IT WILL UNLATCH ITSELF WITHIN SECONDS OF THE CLICK SOUND. AND OTHER TIMES, IT DOES UNLATCH WHILE WE ARE DRIVING. WE DID TAKE IT TO THE DEALERSHIP THE SAME YEAR WE BOUGHT IT, AND THEY TOLD US THERE WAS NOTHING WRONG WITH THE SEATBELT. WE COMPLAINED TO THE DEALERSHIP AGAIN THE FOLLOWING YEAR, AND AGAIN, THEY SAID THERE WAS NOTHING WRONG. IT DOES NOT HAPPEN ALL THE TIME, BUT, IS STILL A SAFETY CONCERN FOR US BECAUSE, IF WE WERE TO GET INTO AN ACCIDENT, THAT SEATBELT MAY UNLATCH UPON IMPACT. *TR
STEERINGSeptember 11, 2010
2007 JEEP COMPASS STEERING BALL PROBLEM COST $1000 VERY DANGEROUS FRONT LOWER CONTROL ARMS HAD TO BE REMOVED AND REPLACED. BALL JOINT PROBLEMS, COULD HAVE LOST CONTROL OF THE CAR. *TR
POWER TRAINSeptember 7, 2010
MY 2007 JEEP COMPASS BEGAN TO MAKE CREAKING NOISES UNDER THE HOOD AT ABOUT 58,000 MILES AND THEN IT QUICKLY GREW LOUDER AND MORE OMNIOUS SOUNDING AT ABOUT 60,000 MILES WHEN GOING AT SLOW SPEEDS AND ON UNEVEN GROUND. I WORK ON THE ROAD AND SO THE MILES PILE UP QUICKLY. HOWEVER, I LIVE IN THE CITY AND DO NOT TAKE MY CAR OFF ROAD. I ASSUMED THE NOISE WAS MY SWAY BAR - AGAIN - AS DID MY MECHANIC AND HE TOLD ME TO GET IT TO HIM WHEN IT WAS CONVENIENT. IT BECAME OBVIOUS THAT THE NOISE WAS LIKELY MORE THAN THE SWAY BAR AND I DROPPED IT OFF TO MY MECHANIC. HE DIAGNOSED IT AS NEEDING NEW BALL JOINTS AND SOME TIRE RODS. I SEARCHED THE INTERNET FOR A RECALL OR KNOWN ISSUE AND THERE IS A MULTITUDE OF OTHER COMPASS OWNERS WHO HAVE HAD TO HAVE THE BALL JOINTS REPLACED AT LESS THAN 60,000 MILES. THAT IS NOT SATISFACTORY LONGEVITY FOR BALL JOINTS. THIS IS A $900 REPAIR THAT SHOULD NOT BE PAID BY THE CONSUMER. A RECALL SHOULD BE MADE FOR THIS ISSUE. A VEHICLE IN THIS CONDITION IS EXTREMELY UNSAFE TO DRIVE TO THOSE WITHIN IT AND OTHERS ON THE ROAD. *TR
SUSPENSIONAugust 30, 2010
2007 JEEP COMPASS WITH 38,200 MILES ON IT. HEARD CLUNKING NOISE IN FRONT PASSENGER SIDE WHEEL AREA. TOOK TO DEALER AND WAS TOLD TIE RODS WERE BLOWN OUT AND VEHICLE UNSAFE TO DRIVE. SO FAR JEEP HAS NOT RESPONDED TO A RECALL INQUIRY YET. I ONLY DO LIGHT DRIVING TO WORK, APPROX 4 MILES A DAY, NEVER HAVE TAKEN IT OFF ROADING. $615 REPAIR COSTS. *TR
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,TIRESAugust 28, 2010
TOOK CAR TO MY MECHANIC FOR AN OIL CHANGE. AFTER PUTTING CAR ON THE LIFT HE USUALLY DOES AN INSPECTION, BRAKES, EXHAUST, TIRES , STEERING , ETC.WHEN CHECKING FOR PLAY ON THE FRONT WHEELS HE NOTICE A VERY DANGEROUS PLAY ON BOTH FRONT WHEELS, MORE SEVERE ON THE RIGHT SIDE DUE TO FAILING BALL JOINTS. CAR IS A 2007 JEEP COMPASS WITH 60,000 MILES. *TR
STEERING,SUSPENSIONAugust 26, 2010
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE VEHICLE WAS BEING SERVICED AT AN AUTHORIZED DEALER WHEN THE MECHANIC ADVISED THE CONTACT THAT THE FRONT TIE RODS AND LOWER BALL JOINTS WOULD NEED REPLACING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 16,430.
SUSPENSIONAugust 18, 2010
WHAT DO YA KNOW....CONTROL ARM AND BALL JOINTS GOING OUT AT 50,000 MILES....PROBLEM IS YOUR WARRANTY WONT COVER AND YOU CAN GREASE SOMETHING NOW A DAYS. SO IM OUT 500 BUCKS. ONE DAY WOMAN IS GOING TO CRASH BECAUSE OF THIS ISSUE AND THEN WILL SEE WHAT CHRYSLER DOES...HORRIBLE! JUST WRONG I SAY! *TR
SUSPENSIONAugust 16, 2010
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT WAS REVERSING WHEN AN ABNORMAL NOISE WAS HEARD FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL AUTOMOTIVE REPAIR FACILITY WHERE HE WAS ADVISED THAT THE LOWER BALL JOINTS WERE LOOSE AND WOULD NEED TO BE REPLACED. THE DEALER WAS UNABLE TO SERVICE THE VEHICLE STATING THAT THE VEHICLE WAS OUTSIDE OF FACTORY WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 37,000.
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAINAugust 10, 2010
2007 JEEP COMPASS. CONSUMER STATES SEVERAL PROBLEMS WITH VEHICLE *TGW THE CONSUMER STATED THE VEHICLE STALLED, THE BRAKES WERE RIGID AND DIFFICULT TO OPERATE, THE TACHOMETER JUMPED TO 5000 RPMS AND A TIMES, IT FELT AS THOUGH THE TRANSMISSION WAS STUCK IN SECOND GEAR. *JB
UNKNOWN OR OTHERAugust 9, 2010
I BOUGHT MY 2007 JEEP COMPASS BRAND NEW. I NEVER OFF-ROAD AND I TRY TO DRIVE CAUTIOUSLY AVOIDING POT HOLES. I WAS HEARING THIS WEIRD NOISE AND BROUGHT IT IN TO A DEALERSHIP TODAY. THEY TOLD ME I NEED TO REPLACE THE LOWER CONTROL ARM COSTING ME SEVERAL HUNDRED DOLLARS. AFTER SEARCHING ON THE WEB AND SEEING ALL THE SIMILAR COMPLAINTS I AM CONVINCED THIS SHOULD BE A RECALL. JEEP NEEDS TO DO SOMETHING THIS IS NOT RIGHT. THIS IS A REPAIR THAT SHOULD NOT BE NEEDED ON SUCH NEW VEHICLES.
SUSPENSIONAugust 5, 2010
PURCHASED 2007 JEEP COMPASS IN 4/2010. IT IS NOW JULY AND I HEAR CLICKING IN BACK WHEN I BRAKE AND THE FRONT CLICKS ALSO. I BROUGHT IT IN FOR AN OIL CHANGE AND THEY TOLD ME I ALSO HAVE BALL JOINT ISSUES. I BROUGHT IT TO MY MECHANIC AND HE TOLD ME THE SAME THING. WHAT'S GOING ON. MY CAR ONLY HAS 46,000 MILES. *TR
STEERING,SUSPENSIONJuly 29, 2010
I BOUGHT MY JEEP COMPASS LESS THAN A YEAR AGO WITH 42,000 MILES. ITS NOW ABOUT 10 MONTHS LATER AND I HAVE 46,000 MILES ON THIS JEEP (I.E. I DON'T DRIVE IT A TON) I HAVE DONE ZERO OFF ROADING AND I ALWAYS TRY TO AVOID POTHOLES AND BAD ROADS. TOOK IT IN TO INVESTIGATE SOME LOUD NOISES COMING FROM FRONT... ONLY TO FIND OUT THAT MY LOWER CONTROL ARMS HAVE TO BE REPLACED DUE TO BAD BALL JOINTS, OUTER TIE RODS ON BOTH SIDES IN THE FRONT, AND NEW BRAKES AND FRONT LEFT ROTOR NEEDED TO BE REPLACED. I FIND THESE PROBLEMS TO BE ABSURD, CONSIDERING THE AMOUNT OF MILES ON THIS VEHICLE. ALL OF THIS COSTING OVER $1000 TO REPAIR. JEEP NEEDS TO STAND BEHIND THEIR PRODUCT AND CLEARLY RECALL THESE ISSUES. I AM NOT HAPPY AFTER READING ALL OF THE SIMILAR PROBLEMS OF OTHER JEEP COMPASS OWNERS; AND IT MAKES ME EVEN MORE UPSET TO LEARN THAT MOST OF THESE PROBLEMS ARE RE-OCCURRING WITHIN 2-3 YRS. THIS NEEDS TO BE ADDRESSED.. ORJEEP WILL BE LOSING MY BUSINESS IN THE FUTURE... THANKS! *TR
STEERING,SUSPENSIONJuly 28, 2010
TOOK 2007 JEEP COMPASS IN FOR OIL CHANGE, MENTIONED RATTLING NOISE IN FRONT END. MECHANIC FOUND THAT BOTH LOWER CONTROL ARMS/BALL JOINTS NEED TO BE REPLACED. JEEP ONLY 3 YEARS OLD AND GUESS WHAT WARRANTY EXPIRED! TOTAL REPAIR COSTS ~ 700 DOLLARS. NO RECALL AS OF YET, BUT THERE SHOULD BE CONSIDERING COUNTLESS OTHER COMPASS OWNERS ARE EXPERIENCING THE VERY SAME PROBLEM. *TR
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLJuly 15, 2010
CAR ENGINE STALLING AND IMPOSSIBLE TO ACCELERATE, TOOK TO DEALERSHIP FOR A TUNE UP 11//09. DEALER CHANGED COUPLE OF PLUGS BUT NOTHING ELSE WAS NEEDED. 1/10 CAR TOWED TO DEALER. DASHBOARD LIGHTS WERE ACTING UP, ENGINE STARTED STALLING AND COULDN'T ACCELERATE, CAR SIMPLY DIED IN MIDDLE OF THE ROAD. DEALER SAID IT WAS A BAD COIL. ASKED ME IF I HAD WASHED ENGINE, ANSWER WAS NO. DEALER REPLACED COIL AND STATED PROBLEM WAS FIXED. CAR STARTED ACTING UP AGAIN. WHILE DRIVING ON 1-16 (GA), CAR WOULD STALL, COULDN'T ACCELERATE, EVEN THOUGH PEDAL WAS TO THE CAR FLOOR. EMERGENCY LIGHTS ON DASHBOARD ACTED UP, (ONE OF MY TIRES HAD 10 AIR PRESSURE, PULLED OVER AND TIRE HAD 35 AIR PRESSURE). SAME ISSUES THAN BEFORE, I THOUGHT CAR WOULD DIE IN THE MIDDLE OF HWY(7/11/10). TOOK TO DEALER 7/14/2010 AND CONTACTED CHRYSLER (WAS ASSIGNED A CASE). DEALER WANTED TO CHARGE ME $75 TO RUN DIAGNOSTICS, REFUSED TO PAY, SAME ISSUE AS BEFORE. DEALER RAN DIAGNOSTICS FREE OF CHARGE, HOWEVER CHRYSLER STATES THERE IS NO ASSURANCE PROBLEM WILL BE COVERED. THIS IS A SERIOUS SAFETY ISSUE, MY CAR COULD DIE IN THE MIDDLE OF HWY WITH MY TWO KIDS INSIDE ,CAUSE A SERIOUS ACCIDENT. I PAID FOR THE TUNE UP, CAR WAS UNDER WARRANTY FIRST TIME BUT NOTHING WAS SAID OR FIXED THEN. PROBLEM PERSISTS AND NOW CAR IS OUT OF WARRANTY, AND I NEED TO PAY FOR THE REPAIRS? DEALER FAILED TO FIND PROBLEM TWICE BEFORE. CHRYSLER AND DEALER SHOULD BE HELD ACCOUNTABLE FOR PUTTING MY LIFE AND MY KIDS LIFE IN DANGER. ALSO HELD ACCOUNTABLE FOR NOT REPAIRING AN ISSUE THAT IS VERY COMMON AMONG THESE CARS OF THE SAME YEAR. RECALL WAS ISSUED ON SPEED PEDAL, BUT MINE NEVER RECEIVED A LETTER. I FEEL VERY UNSECURE WHILE DRIVING CAR. CHRYSLER STATES DEALER AND COMPANY ARE ACTING IN GOOD WILL BY RUNNING DIAGNOSTICS FOR FREE. THEY ARE MANUFACTURER OF CAR, WHICH HAS SERIOUS SAFETY ISSUES. DEALER FAILED TO REPAIR CAR TWICE WHILE UNDER WARRANTY. ACT IS NOT GOOD WILL, ITS THEIR RESPONSIBILITY! *TR
STEERING,SUSPENSIONJuly 8, 2010
2007 JEEP COMPASS BALL JOINTS ON PASSENGER AND DRIVERS SIDE BOTH FAILED AT 56,000 MILES. NEVER BEEN OFF ROAD JUST NORMAL EVERY DAY DRIVING. PARTS HAVE BEEN REPLACED, AND OLD PARTS ARE AVAILABLE FOR INSPECTION. *TR
VEHICLE SPEED CONTROLJune 23, 2010
2007 JEEP COMPASS IN LINE OF SLOW MOVING CARS. ACCELERATOR STUCK CAUSING COMPASS TO HIT MOTORCYCLE, WHICH THEN STRUCK VEHICLE IN FRONT. MAY HAVE BEEN RECALL FOR COMPASS, FOR THIS DEFECT, NOT RECEIVED BY OWNER IF SO. *TR
STEERING,SUSPENSION,STRUCTUREJune 8, 2010
FRONT END WOULD SHAKE WHEN COASTING AT 40 MPH. TOOK THE CAR IN TO THE DEALERS WITH 44,179 MILES AND THEY TOLD ME I NEEDED TO REPLACE FRT LOWER CONTROL ARMS LEFT OUTER TIE AND RT INNER TIE ROD CAUSE THEY WERE ALL WORN OUT. SO THEY REPLACED THEM ALL. ALL NEW PARTS AND $1034.00. *TR
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULICMay 27, 2010
2007 JEEP COMPASS ISSUES WITH BRAKES PADS, ROTOR SUSPENSION ,TIE RODS,BALL JOINT, STRUTS, SWAYBAR, SWINGBAR FULL FRONT SUSPENSION AND FRONT BRAKES AND ROTORS. IN 1/20/10 I BROUGHT ME JEEP COMPASS IN BECAUSE OF NOISE FOUND OUT THAT I NEED STRUTS FRONT BRAKES AND ROTORS OUTER TIE RODS A WHEEL ALIGNMENT IT CAUSE ME OVER A THOUSAND DOLLARS NOW 4 MONTHS LATER I HAVE MORE ISSUES WITH THE CAR SO I BRING IT BACK NOW THEY SAID THAT I NEED BALL JOINT SWAYBAR SWING BAR AND BEARINGS AND THE REAR BRAKES AND ROTORS ETC THIS IS GOING TO COST ME 1300 NOW THAT I THINK ABOUT IT I NEVER HAD A CAR THAT HAD SO MANY PROBLEMS MY CAR HAS ONLY 29000 MILES ITS 3 YEARS OLD WHY DOES IT NEED THIS MUCH WORK EVEN THE MECHANIC SAYS THIS CAR HAS ALOT OF ISSUES WHIT THE FRONT END AND STEERING AND SUSPENSION AND I OWNED OTHER CARS THAT ARE OLD AND HAVE NOT ANY ISSUES WITH THE CAR EXCEPT THE REPLACING BRAKE PADS AND OIL CHANGES THERE HAS TO BE AN ISSUE THAT I THINK SHOULD BE LOOKED AT WHY THESE PARTS ARE FAILING SO SOON THANK YOU. *TR
SUSPENSIONMay 3, 2010
I HAVE A 2007 JEEP COMPASS 4X4. STARTED OUT WITH BANGING NOISES COMING FROM THE FRONT. I HAVE REPLACED BOTH STRUTS (38000 MILES). NOISE WAS STILL THERE, FOUND OUT THAT I NEEDED A RIGHT FRONT TIE ROD AND LOWER CONTROL ARM (45000 MILES) REPLACED. A FEW MONTHS LATER I AM NOW HEARING SQUEAKING NOISES AND RATTLING. JUST FOUND OUT THAT I NOW HAVE TO HAVE THE LEFT LOWER CONTROL ARM REPLACED. LIKE ALL THE OTHER COMPLAINTS THAT I HAVE SEEN, THE PROBLEMS THAT I AM HAVING ARE THE EXACT SAME. THIS IS NOT RIGHT!! THE CAR IS UNDER 50,000 MILES (ALL HIGHWAY) AND SHOULD NOT BE HAVING THESE KINDS OF ISSUES. I HAVE NEVER RUN INTO THIS WITH ANY OTHER TYPE OF VEHICLE THAT I HAVE OWNED. I THINK THIS NEEDS TO BE INVESTIGATED BEFORE SOMETHING AWFUL HAPPENS. MY MECHANIC TELLS ME THAT HE SEES ALOT OF THIS WITH THE COMPASS AND PATRIOT MODELS. JEEP USED CHEAPER PARTS TO MAKE THE VEHICLE AFFORDABLE. GREAT, EXCEPT THE CONSUMER WILL NOT BUY ANOTHER JEEP PRODUCT AFTER THIS. I KNOW THAT I WON'T. THEY NEED TO OWN UP TO THIS AND HELP IT'S CUSTOMERS WITH THE REPAIR ISSUES. THERE ARE TOO MANY OF THEM AND THEY ARE ALL IDENTICAL. PLEASE INVESTIGATE THIS ISSUE. SEVERE SAFETY ISSUES GOING ON HERE. I DON'T KNOW HOW PEOPLE CAN DO BUSINESS LIKE THIS. THANK YOU. *TR
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGApril 28, 2010
THERE WERE NO EVENTS LEADING UP TO FAILURE. THE FAILURE WAS OF THE TOTALLY INTEGRATED POWER MODULE (TIPM). AS A RESULT POWER WAS LOST THE DRIVERS SIDE HEADLIGHT. CAR WAS TAKEN TO JEEP DEALERSHIP BUT THEY REFUSED TO REPLACE THE DEFECTIVE PART. *TR
SUSPENSIONApril 22, 2010
STARTED HEARING A TIRE NOISE AND CLUNKING WHEN TURNING OR GOING OVER BUMP. TOOK IT TO MY SERVICE MAN. CAR UNSAFE TO DRIVE. DANGEROUSLY BAD LOWER BALL JOINTS. HAD TO REPLACE BRAKES DUE TO THIS AND TIRE HAS STARTED TO SEPARATE DUE TO THE LOOSENESS OF THE TIRE. I HAVE THE DEFECTIVE BALL JOINTS. MY 2007 JEEP COMPASS HAS 41,000 MILES ON IT AND THIS SHOULD NOT HAVE HAPPENED. MULTIPLE VEHICLES HAVE HAD THIS PROBLEM YET NO RECALL. THERE WAS A RECALL ON THIS 2003 THROUGH 2006. OBVIOUSLY THERE IS STILL A PROBLEM. THIS PROBLEM COULD BE LIFE THREATENING IF THE WHEEL COMES OFF. I WAS LUCKY. *TR
STEERING,SUSPENSIONApril 14, 2010
2007 JEEP COMPASS WITH 41,000 MILES. TOOK IT IN FOR OIL CHANGE AND TO INVESTIGATE CLUNKING NOISE IN THE FRONT END. MECHANIC DISCOVERD LEFT AND RIGHT SIDE LOWER CONTROL ARMS/BALL JOINTS BADLY WORN. COST TO REPAIR...$900. *TR
SUSPENSIONApril 6, 2010
TOOK 2007 JEEP COMPASS IN FOR OIL CHANGE. MECHANIC SAID THAT CAR WAS DANGEROUS TO DRIVE AS BALL JOINTS AND CONTROL ARMS NEEDED REPLACED AND WERE SO LOOSE THAT THEY MAY CAUSE ACCIDENT. BECAUSE OF COST OF REPAIR, TOOK CAR TO JEEP DEALER FOR SERVICING TO GET A SECOND OPINION. THEY CONFIRMED THAT THE BALL JOINTS AND CONTROL ARMS DO NEED REPLACED AND THAT THEY ARE DANGEROUSLY LOOSE. CAR IS UNSAFE TO DRIVE. REPAIR ESTIMATE IS $935 ALTHOUGH I'M TRYING TO NEGOTIATE SINCE THIS SEEMS TO BE A DEFECT WITH THE CAR. *TR
STEERINGApril 2, 2010
2007 JEEP COMPASS TIE ROD AND CONTROL ARM FAILURE.
AIR BAGSMarch 31, 2010
MY AIRBAG SENSOR LIGHT STARTED COMING OFF AND ON AS I WAS DRIVING IN DECEMBER OF 2008. I TOOK THE CAR IN TO THE DEALER AND WAS TOLD THE PROBLEM WAS FIXED BY THE DEALER. LIKE CLOCKWORK IN THE WINTER OF 2009 AND CONTINUING UNTIL TODAY THE LIGHT IS COMING OFF AND ON CONSTANTLY (EVERY 3-10 MILES). THERE IS NO RHYME OR REASON TO IT, I CAN BE ACCELERATING, DECELERATING, AT A COMPLETE STOP ETC. BESIDES BEING ANNOYING I HAVE READ THAT OTHER CUSTOMERS HAVE HAD THE SAME PROBLEM WITH THEIR JEEPS. I HAVE ASKED JEEP CUSTOMER SERVICE TO REPLACE THE PART AT NO COST TO ME SINCE I AM NO LONGER UNDER WARRANTY BUT THEY TOLD ME THEY ARE UNABLE TO DO THAT, AND I AM UNABLE TO AFFORD THE $300+ PART THEY NEED TO "FIX" THIS PROBLEM ONCE AGAIN.
SUSPENSIONMarch 21, 2010
BALL JOINTS. *TR
SUSPENSIONMarch 14, 2010
I WENT TO GET A STATE INSPECTION FOR MY 2007 JEEP COMPASS 4X4, IT HAS 48,000 MILES ON IT AND I WAS TOLD THAT BOTH LOWER BALL JOINTS WERE WORN OUT, UPON FUTHER INVESTIGATION IT WAS FOUND THAT THERE WAS LITTLE OR NO GREASE IN THE BALL JOINTS. AFTER SEARCHING FOR REPLACEMENT BALL JOINTS I FOUND MY ONLY OPTION AT THE TIME WAS TO BUY TWO USED CONTROL ARMS FROM A JUNK YARD, THE BALL JOINTS ON THESE CONTROL ARMS WERE ALSO VOID OF GREASE.. AFTER TALKING WITH OTHER OWNERS OF JEEP COMPASS 4X4 I HAVE FOUND THAT ALL 5 OF THE OTHER OWNERS OF THESE VEHICLES IN THIS AREA HAVE ALSO HAD TO REPLACE BALL JOINTS, ALL OF THEM WERE ALSO UNDER 5,0000 MILES. THIS IS UNACEPTABLE, BALL JOINTS SHOULD LAST A LOT LONGER THAN THIS AND WOULD IF THEY HAD ADEQUATE GREASE AND GREASE FITTING WHERE GREASE COULD BE ADDED TO THE BALL JOINTS. JUST SO WE ARE CLEAR, THE BOOTS COVERING THE BALL JOINTS WHERE THE GREASE SHOULD BE WERE IN PERFECT CONDITIONSO THIS WAS NOT A PROBLEM WITH SOMETHINGS BE TORN OF MISUSED. *TR
SERVICE BRAKES, HYDRAULIC,SEAT BELTSMarch 5, 2010
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED HE IS HAVING PROBLEMS WITH HIS ABS. WHEN HE PRESSES ON HIS BRAKES THERE IS A CLICKING NOISE. IT SEEMS AS IF THE VEHICLE IS NOT GOING TO STOP AT TIMES. HE ALSO STATED THAT HIS SEAT BELT IS NOT WORKING PROPERLY EITHER. WHEN HE GOES TO PUT IT ON IT WILL CLICK LIKE IT'S ON BUT IT WILL THEN COME UNDONE ON IT'S OWN. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER BUT THEY TOLD HIM NOTHING IS WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 35,000 THE CURRENT MILEAGE IS 110,000.
SUSPENSIONFebruary 27, 2010
I TOOK MY CAR TO MY MECHANIC TO HAVE THE FRONT END CHECKED BECAUSE OF CLUNKING NOISES ON THE DRIVER'S SIDE. THE MECHANIC FOUND THE FRONT LEFT LOWER BALL JOINT/CONTROL ARM IN NEED OF REPLACEMENT. I'VE ALREADY REPLACED BOTH OUTER TIE ROD ARMS (AT 75,000 MI). THE MECHANIC TOLD ME THAT BOTH PROBLEMS ARE A COMMON OCCURRENCE ON ALL JEEP MODELS. THE REPAIR WILL COST $509.00 . AS THIS IS A MAJOR SAFETY ISSUE, I WOULD REQUEST THAT NHTSA PLEASE INVESTIGATE THE SUSPENSION PROBLEMS ON JEEP COMPASSES. *TR
SUSPENSION,WHEELSFebruary 26, 2010
MY WIFE'S 2007 JEEP COMPASS 4X4 LTD WAS TAKEN TO OUR LOCAL JEEP DEALERSHIP IN EDGEWOOD, MD FOR A ROUTINE OIL CHANGE. A MECHANIC ON DUTY NOTIFIED US THAT IN ADDITION TO THE OIL CHANGE, WE WOULD NEED TO HAVE THE FRONT DRIVERS SIDE BALL JOINT (LOWER) REPLACED BECAUSE IT WAS "LOOSE". THE MECHANIC DESCRIBED THE PROBLEM AS SOMETHING SERIOUS THAT NEEDED TO BE TAKEN CARE OF IMMEDIATELY SINCE THE WHEEL COULD FALL OFF IN EXTREME CONDITIONS. LESS EXTREME CONDITIONS WERE DESCRIBED TO US AS LEADING TO A POSSIBLE LOSS OF STEERING CONTROL. THE MECHANIC ALSO MENTIONED TO US THAT THIS WAS A COMMON OCCURRENCE WITH THE JEEP COMPASSES HE HAS WORKED ON. WE TOOK IMMEDIATE ACTION TO FIX THE CAR TO KEEP IT DRIVABLE BY HAVING THE DEALERSHIP REPLACE THE BALL JOINT THE FOLLOWING DAY - SAFETY WAS OUR PRIMARY CONCERN. WE TOOK STEPS TO CONTACT CHRYSLER'S CORPORATE HEADQUARTERS TO SEE IF THIS WOULD BE SOMETHING THEY WOULD CONSIDER REPLACING SINCE OUR CAR WAS BEYOND WARRANTY (61,000 MILES) - THEY DISMISSED OUR CLAIM AND WOULD NOT REIMBURSE US FOR THE WORK DONE OR THE REPLACEMENT PARTS. HAVING DONE SOME RESEARCH, IT SEEMS MOST JEEP MODELS FROM 2007 THROUGH 2009 HAVE BEEN EXPERIENCING BALL JOINT PROBLEMS LEADING TO RECALLS - THE COMPASS IS NOT YET ON THE RECALL LIST. A BALL JOINT FAILING AFTER 2 YEARS OF OWNING THE CAR AND ALL HIGHWAY MILES (NO OFF-ROADING, NO CITY DRIVING, NO BUMPY ROADS, ETC.) JUST SEEMS VERY ABSURD TO US. THIS SEEMS TO ME LIKE IT?S MORE OF AN ISSUE WITH DEFECTIVE PARTS PLACED IN THE COMPASS THAN AN ISSUE OF WEAR AND TEAR. THE CONSEQUENCES OF A FAILURE SUCH AS THIS WHILE MY PREGNANT WIFE WAS DRIVING THE CAR COULD HAVE BEEN DISASTROUS. IF THE MECHANIC ON DUTY IS SEEING THIS PART FAILURE IN MORE THAN ONE COMPASS, IT COULD MEAN A BIGGER PROBLEM EXISTS, PRESENTING A DANGER TO MANY COMPASS OWNERS. PLEASE LOOK INTO THIS! *TR
EQUIPMENT,ELECTRONIC STABILITY CONTROL (ESC)February 25, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).VEHICLE PURCHASED IN FLORIDA. MINIMAL DRIVING.. NO ISSUES. ONCE RECALL ANNOUNCED ST PETE JEEP SAID THEY HAD RESOLVED THE ISSUE. HOWEVER THE DEALERSHIP HAS A LOCAL REPUTATION OF SAYING THE WORK WAS COMPLETED WHEN IT HAD NOT. NOW I HAVE MOVED TO MINNESOTA AND THE BRAKES ARE TIGHTENING. THE BAS AND SLIPPERY SIGNAL IS ON AND OFF. AND THE ENGINE SYMBOL IS CONSISTENT ON THE DASHBOARD. I FEEL UNSAFE IN MY VEHICLE AND I FEEL THE ISSUES ARE RELATED. THE VEHICLE WAS TOWED TO ROSEVILLE CHRYSLER [XXX] THEY ARE CHARGING ME $140 TO REVIEW THE VEHICLE. I JUST RECEIVED PART TIME WORK AND UNABLE TO DRIVE THE POSSIBLY UNSAFE VEHICLE. PLEASE ASSISTING TO MAKE SURE THE DEALERSHIP FOLLOWS PROCEDURE. I [XXX] NHTSA CAMPAIGN ID NUMBER : 06V493 MANUFACTURE DATES: SEPTEMBER - DECEMBER 2006 POTENTIAL NUMBER OF UNITS AFFECTED : 50,665 JEEP COMPASS SUMMARY ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS. THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING. REMEDY: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403. NOTES: DAIMLERCHRYSLER RECALL NO. F50 CUSTOMERS MAY CONTACT CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV. *TR
STEERING,SUSPENSIONFebruary 24, 2010
MY JEEP COMPASS 2007 WENT IN TO HAVE THE TWO FRONT TIRES REPAIRED. THE REPAIR MAN FOUND THAT MY LOWER BALL JOINTS AND LEFT OUTER TIE ROD WERE "TRASH". THE LEFT SIDE HAD FALLEN APART. I CALLED JEEP TO SPEAK TO THEM IN REGARDS TO THIS AFTER CHECKING IT OUT ONLINE TO FIND THAT MANY JEEP COMPASS OWNERS HAVE HAD THE SAME PROBLEM. OBVIOUSLY THE EQUIPMENT THEY ARE USING OR THE PEOPLE WHO ARE PUTTING THEM TOGETHER ARE NOT EITHER FAULTY OR NOT WELL DONE. THIS IS A WIDE SPREAD PROBLEM. JEEP DID OFFER TO PAY FOR THE REPAIR IN THE "EVENT THAT IT TRULY WAS A DEFECT". THE PROBLEM IS MY JEEP IS NOT A CHRYSLER DEALER AND WHERE IT'S AT AND THE CONDITION IT IS IN, IT WOULD COST ME NEARLY $500 PLUS TO GET TO ONE. WITH THAT JEEP WOULD NOT HELP ME. I AM STUCK PAYING FOR THE REPAIR OF A VEHICLE THAT HAS FAULTY PARTS AND WORKMANSHIP. THIS IS NOT A SINGLE EVENT... AND I ASK THAT YOU FORCE JEEP CHRYSLER TO RECALL THIS VEHICLE FOR THIS DEFECT. I WILL BE GETTING MY CAR REPAIRED RIGHT WHERE IT'S AT, BUT I WILL BE PURSUING JEEP LEGALLY THROUGH THE ATTORNEY GENERALS OFFICE, BETTER BUSINESS BUREAU ECT UNTIL THIS MATTER IS RESOLVED. *TR
SEAT BELTSFebruary 23, 2010
DRIVERS SEAT BELT CLICKS BUT IT DOESN'T ENGAGE. THIS HAS BEEN GOING ON SINCE SUMMER 09. I HAVE TO MAKE SURE ITS LOCKED BY PULLING ON IT. NUMEROUS TIMES MY SEAT-BELT HAS COME OFF WHILE I WAS DRIVING. THIS NEEDS TO BE INVESTIGATED. THERE ARE SEVERAL COMPLAINTS ON HERE ITS OBVIOUSLY A SERIOUS ISSUE. THE DEALER CHECKED IT AND SAID IT WAS FINE AFTER I DEMANDED THEY REPLACE IT UNDER WARRANTY. NO LUCK. *TR
SERVICE BRAKES, HYDRAULICFebruary 23, 2010
WHILE TRYING TO STOP ON SLIPPERY SURFACES 3 OUT OF 5 TIMES MY ABS IS NON EXISTENT AND MY WHEELS LOCK UP I FIRST NOTICED THIS IN DECEMBER 2009. LAST NIGHT I WAS DRIVING ON A ICY SNOW COVERED ROAD. I WAS COMING TO A STOP SIGN, I APPLIED MY BRAKES AND I DIDN'T FEEL LIKE I WAS STOPPING. I GAVE THE PEDAL MORE PRESSURE AND I STARTED TO FISHTAIL ALMOST COLLIDING WITH A PARKED VEHICLE. THE NEXT STOP SIGN I CAME TO ABS WORKED FINE. AFTER THAT MY WHEELS LOCKED UP. THIS VEHICLE IS A COMPLETE JOKE. ALSO NOTE VEHICLE IS EQUIPPED WITH GOOD SNOW TIRES. *TR
STEERING,SUSPENSIONFebruary 9, 2010
I HAVE A 2007 JEEP COMPASS WITH 55,000 MILES, THE LOWER BALL JOINTS AND TIE ROD ENDS HAVE TO BE REPLACED. IN MY OPINION AND THE REPAIR SHOPS OPINION THIS IS EXTREMELY PREMATURE FOR REPLACEMENT OF THESE PARTS. THE COST OF REPLACEMENT OF THESE PARTS ARE NOT CHEAP EITHER. I KNOW I AM NOT THE ONLY ONE WITH THIS SAME PROBLEMS WITH THIS VEHICLE OR THE SISTER VEHICLE TO THIS, THE JEEP PATRIOT. I HAVE READ NUMEROUS OTHER COMPLAINTS ON VARIOUS WEBSITES ABOUT THIS SAME PROBLEM WITH JEEP CUSTOMERS WITH LESS MILES THAN MINE. WHAT REALLY FRUSTRATES ME THE MOST IS THAT CHRYSLER WILL NOT EVEN ACKNOWLEDGE THE PROBLEM. AND KEEP CHARGING $800.00 TO REPAIR THIS PART THAT WILL HAPPEN AGAIN AND AGAIN! THIS IS A VERY DANGEROUS PROBLEM. MY VEHICLE WAS AT THE POINT WHERE THE BALL JOINTS AND TIE ROD ENDS ARE ABOUT READY TO BREAK. THANKS FOR YOUR TIME. *TR
SEAT BELTSFebruary 8, 2010
DRIVER SIDE SEATBELT DOESN'T INGAGE EVERY TIME. I HAVE TO PUSH IT IN AND PULL ON IT OVER AND OVER AGAIN TO MAKE SURE ITS LATCHED. THIS HAS BEEN GOING ON TWO MONTH OR SO.
POWER TRAINFebruary 3, 2010
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED HIS TRANSMISSION WOULD NOT ENGAGED AFTER HE HAD STOPPED AT A STOP LIGHT AND THEN BEGAN TO ACCELERATE TO MOVE HIS VEHICLE. THE CONTACT TOOK HIS VEHICLE TO THE DEALER AND THEY STATED THERE WAS NO PROBLEM WITH THE TRANSMISSION. THE CONTACT STATED HE HAS NOT CALLED THE MANUFACTURE AS OF YET. THE FAILURE MILEAGE WAS 10,000.
STRUCTUREJanuary 23, 2010
THE PAINT ON THE VEHICLE BECOMES COVERED IN TINY BLACK SPECS AND ONCE REMOVED TAKES THE PAINT WITH IT, CAUSING LITTLE RUST SPOTS ALL OVER THE VEHICLE. *TR
POWER TRAINDecember 25, 2009
CVT TRANSMISSION STARTED MAKING NOISE AND NOT SHIFTING AT 42000 MILES. NO ACCIDENT OCCURRED BUT SINCE JEEP/DODGE SERVICE DEPARTMENTS ARE NOT AUTHORIZED TO PERFORM MAINTENANCE ON CVT TRANSMISSIONS IT HAD TO BE REPLACED. DUE TO ISSUES WITH JEEP/DODGE A NEW TRANSMISSION WOULD HAVE BEEN ON BACKORDER FOR A MINIMUM OF 30 DAYS. I WAS NOT ABLE TO WAIT THAT LONG SO I FOUND A LOW MILEAGE TRANSMISSION IN A SALVAGE YARD AND HAD THE SERVICE DEPARTMENT INSTALL IT. BECAUSE I PURCHASED MY JEEP APPROX. 2 WEEKS BEFORE THE LIFETIME POWERTRAIN WARRANTY WAS INITIATED I HAD TO BEAR THE ENTIRE COST. *TR
POWER TRAINDecember 10, 2009
WAS DROPPING DAUGHTER OFF AT THE BUS STOP WHEN FIRST NOTICED THAT SHIFTING INTO FIRST GEAR WAS DIFFICULT. THEN IT HAPPENED AGAIN WHEN I WAS AT A STOP LIGHT, THE CAR WOULD NOT SHIFT INTO 1ST OR 2ND GEAR, WAITED AND PUMPED THE CLUTCH AND IT WENT IN. NEXT DAY WAS LEAVING HOME AND THE CAR WOULD NOT SHIFT AFTER I STOPPED AT A STOP SIGN, AND RETURNED HOME AFTER THE CAR FINALLY WENT INTO GEAR. MECHANIC TOLD US THAT THE SLAVE CYLINDER WAS LEAKING PROFUSELY. OUR 2007 JEEP COMPASS 4X4 MANUAL TRANSMISSION ONLY HAD 38,121 MILES. WE HAVE BEEN TOLD THAT BY SEVERAL MECHANICS THAT THIS SHOULD NOT HAPPEN TO A CAR THIS NEW WITH SO FEW MILES. ALL OF THE PARTS WERE ON BACK ORDER AND OUR CAR HAS BEEN IN THE SHOP NINE DAYS. JEEP HAS FIXED THE PROBLEM, BUT HAS NOT TAKEN THE RESPONSIBILITY TO PAY FOR THE ENTIRE REPAIR. *TR
ENGINE AND ENGINE COOLING,EQUIPMENTNovember 19, 2009
IT HAS COME TO OUR ATTENTION AN INVESTIGATION ABOUT JEEP. WE ARE THRIFTY CAR RENTAL FRANCHISE COMPANY IN COSTA RICA, AND WE HAVE FILED SEVERAL REPORTS ABOUT AN INCIDENT WITH A COMPASS JEEP TO CHRYSLER IN COSTA RICA AND THROUGH THEIR HEADQUARTERS IN THE USA AND NONE SEEMS TO EXPLAIN CONSISTENTLY WHAT HAPPENED. THE CAR WAS RUNNING PERFECT AND OK, WITH A TOTAL MILEAGE ABOUT 28610 KM ( 17881 MILES) THE DRIVER STOP BECAUSE HE SAW SMOKE COMING OUT FROM THE ENGINE. HE PUT HIS FAMILY AWAY BUT THE CAR STARTED ON FIRE. SUDDENLY THE FRONT PART OF THE CAR BURN, TOTAL DAMAGE WAS PRODUCED IN THAT AREA. WE FILED A REPORT BEFORE THE DEALERSHIP AND THEY COULD NOT EXPLAIN WHAT HAPPENED. THEY DENIED ANY GUARANTEE, MANUFACTURE ERROR AS WELL AS ANY RESPONSIBILITY. THE CAR WAS USELESS AFTER THAT. WE HAVE PHOTOS AND CLAIM REPORT BEFORE THE DEALER. *TR
SUSPENSION,TIRES,WHEELSNovember 4, 2009
I WENT IN TO GET MY OIL CHANGED AND MY TIRES ROTATED AND WAS TOLD MY CAR IS UNSAFE TO DRIVE AND HERE IS WHAT THEY PUT ON MY INVOICE (VERBATIM) "NEEDS BOTH LOWER CONTROL ARMS PASSENGER SIDE FRONT HAS A REALLY BAD BALL JOINT AND LEFT OUTER TIE ROD END IS BAD ALSO PRICE TO REPLACE BOTH OUTER TIE ROD ENDS AND BOTH LOWER BALL JOINTS $1083 PLUS TAX AND THAT INCLUDES THE ALIGNMENT!!!!!!!!! VEHICLE IS UNSAFE TO DRIVE WITH BALL JOINT IS THIS CONDITION!!!!!!!!!" (LITERALLY WITH ALL THE EXCLAMATION MARKS.) I TOOK THE CAR SOMEWHERE ELSE TO GET REPAIRED (FOR HALF THE COST) HOWEVER I BELIEVE THIS IS A PART FAILURE AS I HAVE LESS THAN 50K MILES. *TR
SUSPENSIONOctober 30, 2009
WENT IN FOR NEW TIRES AND THE STORE REPORTED TO ME THAT THE LOWER BALL JOINTS WERE LOSE AND IT PRESENT A VERY SERIOUS SAFETY ISSUE. THIS WAS BROUGHT TO MY ATTENTION BECAUSE THE JEEP COMPASS HAD ONLY 27,740 MILES ON IT. *TR
POWER TRAIN,SEAT BELTS,TIRES,WHEELSOctober 11, 2009
I HAVE A 2007 JEEP COMPASS. AND FOR THE PAST YEAR I HAVE HAD SEVERAL ISSUES WITH THE VEHICLE STALLING WHEN I AM DECELERATING OR STALLING WHEN AT A COMPLETE STOP. SOME TIMES THE VEHICLE JERKS SO BAD THAT MY SEAT BELT LOCKS UP. I TOOK IT TO THE DEALERSHIP WHERE I BOUGHT IT AND THEY SAID THERE WAS NOTHING WRONG WITH IT BUT THAT THE TECH'S ARE UNFAMILIAR WITH THE NEW TRANSMISSION IN THIS VEHICLE. I ALSO HAVE PROBLEMS WITH THE DRIVER SIDE SEATBELT IT CLICKS WHEN I PUT IT ON BUT THEN ALL OF A SUDDEN IT WILL COME RIGHT OFF. I HAD A SCREW STUCK IN MY FRONT TIRE TODAY AND COULD NOT GET THE FRONT TIRE OFF WHEN WE FINALLY GOT IT OFF WE FIGURED OUT WHY IT WOULD NOT COME OFF THERE IS RUST. I AM VERY UNHAPPY WITH THE PROBLEMS AND SCARED THAT THE VEHICLE WILL STALL WHEN I AM ON A MAJOR HIGHWAY. *TR
POWER TRAIN,TIRESSeptember 3, 2009
THROTTLE WARNING LIGHT CAUSED ENGINE TO STOP. *TR
STEERING,SUSPENSIONAugust 12, 2009
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD A RATTLING SOUND COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE OUTER DRIVER'S SIDE TIE ROD AND CONTROL ARM NEEDED TO BE REPLACED. THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 53,800 AND FAILURE MILEAGE WAS 6,762. UPDATED 09/11/09 *BF UPDATED 09/15/09.*JB
VISIBILITYJune 9, 2009
THE COMPLAINT IS ON 2007 JEEP COMPASS WITH SUNROOF OPTION. THE SUNROOF IS NOT INSTALLED APPROPRIATELY AND WHEN IT RAINS, AND THE SUNROOF DRAINS GET CLOGGED, THE WATER LEAKS INTO THE CAR THROUGH THE MAP LIGHTS AND AS WELL THROUGH THE FLOORBOARDS OF THE CAR. THE WATER DAMAGE CAN CAUSE LONG TERM MOLD AND RUST ON THE FRAME OF THE CAR THAT WOULD BE UNKNOWN TO THE OWNER. THE LEAKS ALSO CAN CAUSE MECHANICAL FAILURE TO THE CAR. I HAVE ALREADY HAD MY SPEAKERS FAIL AND CANNOT IMAGINE WHAT ELSE MAY FAIL. I HAVE ALSO SEEN NUMEROUS COMPLAINTS REGARDING THIS PROBLEM ON OTHER JEEPS AND CHRYSLER MODELS WITH SUNROOF OPTIONS. *TR
VEHICLE SPEED CONTROLJune 6, 2009
THE EVENT INVOLVED DRIVING AT MODERATE SPEEDS IN A SMALL CITY ENVIRONMENT 25-30 MPH. I HAD JUST TURNED FROM A BUSY STREET INVOLVED WITH CONSTRUCTION TO ANOTHER BUSY STREET AND NEEDED TO ACCELERATE QUICKLY, SO I FIRMLY PRESSED DOWN THE GAS PEDAL, BUT INSTEAD OF GOING FASTER, I HEARD A LOUD SNAP AND THE MAIN (DARK GRAY PLASTIC!) PEDAL FELL TO THE FLOOR OF THE CAR, LEAVING ME VULNERABLE TO TRAFFIC--WHICH POLITELY BACKED OFF WHEN I UNEXPECTEDLY SLOWED DOWN IN FRONT OF THEM. AFTER TURNING ON THE EMERGENCY FLASHERS I WAS ABLE TO COAST TO A SAFE PLACE ON THE SHOULDER OF THE ROAD, AND CALLED FOR ASSISTANCE. I WAS ABLE, AFTER SOME EXPERIMENTATION, TO FIND A ONE INCH STUB OF ACCELERATOR PEDAL OVER THE POTENTIOMETER, WHICH I WAS ABLE TO USE TO MOVE THE VEHICLE TO A REPAIR SHOP. THE PEDAL, ON INSPECTION, HAS A FACTORY BUILT-IN CIRCULAR AND TWO TRIANGULAR HOLES THAT PENETRATE THE SHAFT--THE BREAK OCCURRED HERE--AND TWO GROOVES BESIDE THESE HOLES. I HAD TO PURCHASE A REPLACEMENT ACCELERATOR ASSEMBLY--SAME FLAWED DESIGN--WARRANTY DID NOT COVER THIS ITEM AND IT WAS INSTALLED 6/5/09 AT A LOCAL REPAIR SHOP. AT MY REQUEST, I OBTAINED THE ENTIRE DAMAGED PART. I HAVE BOTH PIECES, AND CAN PHOTOGRAPH THEM IF REQUESTED, OR CAN MAIL THEM TO SOMEONE FOR INSPECTION. MY ISSUE IS THAT THIS ITEM'S FAILURE COULD HAVE RESULTED IN A COLLISION IF THE OTHER DRIVERS HADN'T POLITELY SLOWED TO ALLOW MY EMERGENCY PULL-OVER TO TAKE PLACE. IT ALSO IS A STRUCTURAL WEAKNESS THAT COULD RENDER THE VEHICLE NON-DRIVABLE AT A MOMENT'S NOTICE. THE ENTIRE PEDAL BROKE OFF COMPLETELY WITHOUT ANY INTERMEDIATE PARTIAL BREAKAGE TO WARN ME THIS WAS COMING. I BELIEVE THIS PEDAL ASSEMBLY SHOULD BE REPLACED WITH A REDESIGNED PEDAL WITHOUT THE STRUCTURAL WEAKNESS I DESCRIBED ABOVE AT THE EXPENSE OF THE MANUFACTURER. I HOPE THEY USE SOMETHING A BIT BETTER THAN PLASTIC. *TR
STEERINGJune 1, 2009
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 50 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS PULLING TO THE LEFT. HE PROCEEDED TO MANEUVER THE VEHICLE BACK TO THE RIGHT, BUT WAS UNSUCCESSFUL. HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE HEAD-ON. THERE WERE NO FAILURES PRIOR TO THIS INCIDENT. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY AN INSURANCE ADJUSTER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE ADJUSTER SPECULATED THAT THE STEERING SYSTEM MAY HAVE CONTRIBUTED TO THE FAILURE. THE VEHICLE WAS DESTROYED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 24,000.
AIR BAGSMarch 5, 2009
DRIVING AND SUGAR DROPPED I HIT A TREE. SIDE AIR BAGS DEPLOYED BUT FRONT AIRBAG DID NOT. I HIT THE TREE HEAD ON. 2007 JEEP COMPASS. *TR
SEAT BELTSJanuary 6, 2009
THE DRIVERS SEAT BELT KEEPS UNLATCHING BY ITSELF. PROBLEM HAS BEEN PRESENTED TO THE DEALERSHIP. THEY HAVE FOUND NO FAULT. KEEPS GETTING WORSE WILL BE TAKING IT TO ANOTHER DEALER TOMORROW, THIS HAPPENS EVERY OTHER TIME I BUCKLE MY SEAT BELT IN. *TR
SUSPENSIONJanuary 6, 2009
EXCESSIVE PLAY IN FRONT END. TIERODS WERE REPLACED AT 50,000 KM THEY WERE SEVERELY WORN. *TR
ENGINE AND ENGINE COOLINGDecember 23, 2008
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. AFTER PULLING INTO THE GARAGE AND TURNING OFF THE VEHICLE, THE CONTACT HEARD A NOISE AS IF THE VEHICLE WERE STILL RUNNING. SHE NOTICED SMOKE POURING OUT UNDERNEATH THE HOOD. SHE CALLED THE FIRE DEPARTMENT BECAUSE THE GARAGE WAS ATTACHED TO HER HOME AND SHE WANTED TO PREVENT DAMAGE TO HER HOUSE. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE SMOKE SUBSIDED. SHE CALLED THE DEALER AND INFORMED THEM THAT THE VEHICLE WOULD BE TOWED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 55,396.
SEATSDecember 17, 2008
I HAVE A 2007 JEEP COMPASS. THE REAR HEADRESTS ARE NOT REMOVABLE AND IF I INSTALL MY CHILD FORWARD FACING CAR SEAT IT LEAVES A GAP IN BETWEEN THE HEADREST AND SEAT. THIS COMPROMISES CHILDREN'S SAFETY. I CALLED THE DEALERSHIP I BOUGHT IT AT AND THEY REFUSED TO HELP OR EVEN ACKNOWLEDGE THAT THERE IS A PROBLEM. I UNDERSTAND MOST JEEPS HAVE THIS PROBLEM AS WELL. *TR
ENGINE AND ENGINE COOLINGJune 23, 2008
I OWN A 2007 JEEP COMPASS THAT WAS PURCHASED NEW IN JUNE OF 2006. BEGINNING IN MAY OF THIS YEAR THE CAR BEGAN SUFFERING BOTH LOW AND HIGH SPEED ENGINE STALLS, WHERE THE WARNING 'BELL' SOUNDS, ALL OF THE DASH WARNING LIGHTS COME ON, AND THE ENGINE COMPLETELY SHUTS DOWN. THIS CAR IS DRIVEN BY MY COLLEGE AGE DAUGHTER AND REPRESENTS A MAJOR SAFETY HAZARD TO BOTH HER AND THOSE AROUND HER. MOST RECENTLY THIS CONDITION OCCURRED ON I-85 SOUTH OF ATLANTA IN A MAJOR CONSTRUCTION ZONE WHILE SHE WAS GOING 60 MILES AN HOUR. TWO WEEKS AGO THE OPELIKA JEEP DEALERSHIP DID THE 'SOFTWARE UPGRADE' RECOMMENDED BY A TECHNICAL SERVICE BULLETIN, BUT OBVIOUSLY IT DID NOT RESOLVE THE PROBLEM. AT THE TIME THE DEALER COULD NOT 'RECREATE' THE PROBLEM. THE VEHICLE IS CURRENTLY AT A DEALERSHIP IN UNION CITY, GA WHERE IT WAS TOWED. IN PAST FAILURES THE CAR WAS ABLE TO BE RESTARTED AFTER REMAINING TURNED OFF FOR SEVERAL MINUTES. WITH THE LATEST OCCURRENCE THE CAR WAS COMPLETELY DEAD AND THE ENGINE WOULD NOT START AT ALL. IN FACT IT ACTED AS IF THE TRANSMISSION INTERLOCK WAS ENGAGED BECAUSE TURNING THE KEY PRODUCED ABSOLUTELY NOTHING. THIS CAR REPRESENTS A MAJOR SAFETY HAZARD TO THE DRIVER AND THOSE ON THE ROAD AROUND HER. *TR
STEERINGJune 20, 2008
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR AND STATED THAT THE FRONT TIE ROD FAILED. THE CONTACT IS CURRENTLY ON A WAITING LIST TO HAVE THIS FAILURE REPAIRED, BUT THE PART WILL BE UNAVAILABLE UNTIL JULY OF 2008. SHE STATED THAT IF THE TIE RODS FAIL, THE VEHICLE COULD FLIP OVER. THE FAILURE MILEAGE WAS 73,535.
ELECTRICAL SYSTEMApril 2, 2008
TL*THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT SMELLED PLASTIC BURNING AND THEN SMOKE APPEARED FROM THE REAR OF THE VEHICLE. BEFORE SHE COULD STOP THE VEHICLE, IT CAUGHT FIRE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE BEFORE IT WAS DESTROYED. THE CAUSE OF THE FAILURE WAS BELIEVED TO BE ELECTRICAL. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 28,000.
SEAT BELTSMarch 17, 2008
CHILD IN THE BACK SEAT IN A CAR SEAT THAT WAS HELD WITH SAFETY SEAT BELT. HE IS 3, ABOUT 30 POUNDS. HE UNLATCHED THE SEAT BELT BUT HAD PUT IT AROUND HIMSELF WHERE HE STILL LOOKED INTACT. WHEN WE STOPPED AND WENT TO GET HIM OUT, HE WAS UNABLE TO GET OUT AS THE SEAT BELT WAS RETRACTING AND GETTING SO TIGHT AROUND HIM HE WAS GETTING SQUEEZED IN HALF. WE TRIED TO PULL THE SEAT BELT TO RELEASE IT BUT IT WOULDN'T RELEASE. WE HAD TO CUT THE SEAT BELT. HE IS FINE NOW BUT COULD HAVE BEEN DISASTROUS. I AM CONCERNED ABOUT THIS. HE IS SCARED OF THE SEAT BELT NOW WHICH COULD BE A GOOD THING. *TR
TIRESFebruary 28, 2008
MY NEW JEEP COMPASS HAS A $120 OPTIONAL FULL SIZE SPARE. THE CAR HAS 18" TIRES ON THE GROUND. THE SPARE IS A 17" TIRE. A COUPLE OF WEEKS AGO I HAD A FLAT WHEN I CAME OUT OF WORK AT 10:30PM IN SNOW\ICE STORM AND HAD AAA COME AND CHANGE IT. DUE TO POOR ROAD CONDITIONS I HAD TO HAVE THE 4WD ENGAGED ALL THE WAY HOME[33MILES]. THE ESP SYSTEM CONTINUALLY APPLIES THE BRAKE ON THE SMALLER TIRE SINCE THE SYSTEM SENSES IT IS SPINNING FASTER. I THINK THIS IS HAZARDOUS TO VEHICLE CONTROL ON SLIPPERY ROAD CONDITIONS. I BELIEVE THIS VEHICLE SHOULD BE EQUIPPED WITH AN 18" SPARE. *TR
POWER TRAINJanuary 30, 2008
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 65 MPH IN SIXTH GEAR WITH OVERDRIVE ACTIVATED, HE WAS UNABLE TO DOWNSHIFT. AS A RESULT, HE CRASHED INTO A DITCH. IN ADDITION, THE GEAR SHIFT LEVER SHIFTED INTO SIXTH GEAR WITHOUT WARNING. AS OF JANUARY 30, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 2,200. UPDATED 3/5/08 *CN
VISIBILITYJanuary 23, 2008
2007 JEEP COMPASS FRONT PASSENGER DOOR WINDOW SHATTERED WHILE DRIVING ON THE HIGHWAY. *KB OHIO TRAFFIC CRASH REPORT # 10-90-0963. *JB
FUEL SYSTEM, GASOLINEDecember 17, 2007
ON SEPTEMBER 20 2007, I WAS DRIVING TO WORK, I WHEN I CAME TO A STOP, THE ENGINE STALLED. THE CHECK OIL AND CHECK ENGINE LIGHT CAME ON. ALSO, I DID NOT HAVE THE A\C ON. I RESTARTED THE ENGINE WITH NO PROBLEM. AND WHILE I MADE A FULL STOP FEW TIMES, I NOTICED THAT THE RPM WAS DROPPING LITTLE BY LITTLE. I CALLED JEEP TO SCHEDULE AN APPOINTMENT, I WENT ON SEPTEMPER 24,2007 TO THE DEALER TO HAVE MY CAR CHECK. I EXPLAINED EVERYTHING. WHEN I WENT TO PICK UP MY CAR, THE DEALER SAID THAT THEY COULD NOT FIND ANYTHING WRONG. THE ONLY THING THAT THEY MENTIONED WAS THAT THE COMPUTER OF THE CAR NEEDED TO BE UPDATED. AFTER I TOOK MY CAR, I HAVE NOTICED THAT THE RPM OF THE CAR DROPS AND THE ENGINE SEEMS THAT IT WANTS TO START AND THEN IT GOES BACK TO NORMAL. IT IS A VERY STRANGE BEHAVIOR BECAUSE IT WAS NOT DOING THAT BEFORE. I TRIED TO USE A DIFFERENT GAS BRAND FEW TIMES, BUT THE PROBLEM CONTINUE TO OCCUR. IT IS NOT VERY OFTEN, BUT RECENTLY IT IS DOING THAT A LITTLE MORE OFTEN. *TR
POWER TRAINAugust 20, 2007
TL*THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD SHUT OFF WHILE IDLING AND WITH THE CLUTCH IN GEAR. ON AUGUST 19, 2007, WHILE DRIVING 5 MPH, THE VEHICLE SHUT OFF. SHE ALSO STATED THAT WHEN THE VEHICLE WAS IN REVERSE AND THE CLUTCH WAS DOWN, THE VEHICLE FORCED ITSELF TO DRIVE BACKWARDS. AFTERWARDS, THE CLUTCH STOPPED WORKING COMPLETELY. THE DEALER TOWED THE VEHICLE TO THE DEALER AND THEY STATED THAT THE SLAVE CYLINDER SNAPPED. THE CURRENT AND FAILURE MILEAGES WERE 400.
ELECTRICAL SYSTEMAugust 16, 2007
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT'S VEHICLE HAS BEEN IN THE SHOP FOUR TIMES FOR THE SAME FAILURE. THE FAILURE BEGAN EVER SINCE THE VEHICLE WAS PURCHASED. WHILE DRIVING 35 MPH, THE ENGINE RPM'S INCREASED TO 6,000 AND THEN THE VEHICLE SHUT OFF. SHE RESTARTED THE VEHICLE AND DROVE TO THE REPAIR SHOP. THE MECHANIC COULD NOT FIND ANY FAILURE WITH THE VEHICLE. THE CONTACT AND TWO MECHANICS TEST DROVE THE VEHICLE AND THE ENGINE INCREASED TO 6,000 RPM'S AGAIN. THE MECHANICS DOWNLOADED AND REBOOTED THE ELECTRICAL SYSTEM, HOWEVER, THE FAILURE RECURRED. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE IGNITION SWITCH. THE FAILURE HAS RECURRED ONE WEEK AGO. SHE CALLED DAIMLER CHRYSLER AND THEY INFORMED HER TO TAKE THE VEHICLE TO ANOTHER DEALER. THE CONTACT IS AFRAID TO DRIVE THE VEHICLE, THEREFORE IT WAS TOWED AND CURRENTLY REMAINS AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 10,300.
AIR BAGSJuly 21, 2007
I HAVE A 2207 JEEP COMPASS. MY 16 YEAR OLD DAUGHTER WAS DRIVING DOWN THE ROAD AT A SPEED OF 40 MILES PER HOUR AND THE AIR CURTAINS ON BOTH SIDE OF THE VEHICLES DEPLOYED ON THEIR OWN. THE CAR STALLED IMMEDIATELY IN THE ROAD. WE TOOK THE JEEP FOR REPAIR AND IT WAS KEPT AT THE DEALERSHIP FOR 29 DAYS. THEY HAVE RELEASED THE JEEP BACK TO ME, BUT THE JEEP COMPANY DOES NOT HAVE AN EXPLANATION AS TO WHEY IT HAPPENED. THEY ALSO CANNOT TELL ME THAT IT WILL NOT HAPPEN AGAIN. THIS IS MY SIXTEEN YEAR OLD DAUGHTERS CAR. IF SHE HAD BEEN ON THE INTERSTATE AND THIS HAPPENED SHE WOULD HAVE BEEN RUN OVER BY TRAFFIC AND KILLED. THIS CAR IS NOT SAFE AND I CAN'T BELIEVE THAT JEEP WOULD WANT CONSUMERS TO DRIVE A CAR THAT COULD KILL YOU. *JB
ELECTRICAL SYSTEMJuly 6, 2007
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 65 MPH, THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE SPEEDOMETER WENT TO ZERO. THE CONTACT WAS UNABLE TO ACCELERATE OVER 30 MPH. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 5,500 AND FAILURE MILEAGE WAS 2,300.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,AIR BAGSJune 20, 2007
TL*THE CONTACT OWNS A 2007 JEEP COMPASS FWD. ON JUNE 19, 2007, AFTER COMING TO A STOP, THE CONTACT ACCELERATED AND THE VEHICLE STALLED. THE CHECK OIL LIGHT ILLUMINATED. SHE WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE. SHE WENT TO THE DEALER TO HAVE THE VEHICLE CHECKED, BUT THEY STATED THAT THE VEHICLE WAS FINE. THE VEHICLE'S COMPUTER LOST ITS PROGRAMMING WHEN SHE STOPPED TO PUT GAS IN THE VEHICLE. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED, AS IF THE AIR BAG WAS NOT WORKING. THE MECHANIC ADVISED HER NOT TO PUT HER PURSE ON THE SEAT BECAUSE IT MAY CAUSE THE AIR BAG SENSOR TO DEPROGRAM ITSELF. THE CURRENT MILEAGE IS 17,200 AND FAILURE MILEAGE WAS 17,150.
VISIBILITYMay 24, 2007
WINDSHIELD JUST CRACKED ONE DAY WHILE I WAS DRIVING TO WORK ON MY 2007 JEEP COMPASS. NOW IT HAS CRACKED SOME MORE AND A SURVEY SAID THAT THE WINDSHIELD WILL CRACK UNDER CERTAIN TYPES OF WEATHER.
SERVICE BRAKES, HYDRAULICMay 15, 2007
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHEN SHE DEPRESSED THE BRAKES, THE VEHICLE BEGAN TO SHAKE. SHE STATED THAT THIS HAS ONLY HAPPENED ONCE WHEN ATTEMPTING TO DECELERATE. THE CONTACT RECEIVED SAFETY RECALL NOTICE # 06V403000 (ELECTRICAL SYSTEM:IGNITION:SWITCH). THE ENGINE SIZE WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 1,300.
SERVICE BRAKES, HYDRAULIC,VISIBILITYMarch 7, 2007
JEEP CUSTOMER HAS SEVERAL CONCERNS ABOUT MIRRORS **CC THE CONSUMER WAS UNABLE TO SEE OUT OF THE REAR VIEW MIRROR, BECAUSE THE REAR HEAD REST OBSTRUCTED HER VIEW. THE CONSUMER STATED THE VEHICLE WAS SIDE SWIPED BECAUSE SHE WAS UNABLE TO SEE OUT OF THE REAR VIEW MIRROR. THE CONSUMER HAD A PREVIOUS PROBLEM WITH THE ABS CONTROL MODULE. *JB
VISIBILITYFebruary 12, 2007
ON THE MORNING OF 02/10/2007 I WAS WAITING IN A LINE OF VEHICLES AT A LOCAL CAR WASH. I HAD NOT ENTERED OR USED THE CAR WASH TO THAT POINT. SUDDENLY, MY REAR WINDOW LITERALLY EXPLODED INTO THOUSANDS OF SMALL PIECES. I CHECKED THE BACK OF MY CAR AND THE PAVEMENT IN THE BACK OF CAR FOR EVIDENCE OF SOMETHING THAT MAY HAVE BEEN THROWN AT MY CAR AND FOUND NOTHING. I BELIEVE THAT THE GLASS WAS DEFECTIVE AND WAS AFFECTED BY THE COLD WEATHER. ANYWAYS HAD MY CHILDREN BEEN IN THE BACK SEAT, THERE IS A POSSIBILITY THAT THE BROKEN GLASS COULD HAVE STRUCK THEM IN THE BACK OF THEIR HEADS. *JB