2018 Jeep Cherokee Problems & Complaints

Back up camera turns to static when going in reverse. Has been happening for years. No warnings. Just malfunctioning. Reported this in 2019 to Jeep.

The PTU has failed and caused damage to splines. This failure caused the engine light to come on intermittently and failure to shift. The problem has been confirmed by a dealership where the car is and has been sitting for repair for almost a year due to no repair parts available from Jeep.

My power train unit warning light is on. I took it to a independent licensed auto mechanic that stated there are is a open recall on this vehicle for this part. I have went to the Jeep Dealership and was told to call jeep directly. After numerous calls Jeep denies there is a open recall on this part and refuses to repair this part on the recall and I will have to pay the entire cost of repair. I also researched a Safety Recall number W47, NHTSA number 20V-343PYU Input Spine. There is also NHTSA campaign number 25V)1 1000 and a Jeep recall number is 01C.

The contact owns a 2018 Jeep Cherokee. The contact stated that the 4WD warning light was illuminated. There was an abnormal clunking sound coming from the vehicle while driving approximately 55-60 MPH and shifting gears. Upon research, the contact associated the failure with NHTSA Campaign Number: 25V011000 (Power Train). The vehicle was taken to the local dealer, who confirmed that the VIN was not associated with the recall. The vehicle was diagnosed, and it was determined that the failure was with the power train. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 180,000.

The rear defroster or related electrical wiring in the rear glass/liftgate area appears to have malfunctioned and shorted, causing a fire while the vehicle was parked, turned off, and unattended. The fire resulted in the rear glass shattering/blowing out. The incident was recorded on a residential security camera. This posed a significant safety risk because the fire started while the vehicle was off, creating danger to occupants, bystanders, nearby vehicles, and surrounding property. There were no prior warning indicators, messages, or symptoms known before the failure. A dealership has inspected the vehicle and provided a repair estimate consistent with failure in the rear defroster/rear glass area. The vehicle and damaged components should be available for inspection. Based on the observed damage and location of the fire, this appears to be an electrical short involving the rear defroster system or related wiring.

The contact owns a 2018 Jeep Cherokee. The vehicle was repaired under NHTSA Campaign Number: 25V011000 (POWER TRAIN); and the vehicle jerked while driving before the vehicle lost automotive power. The vehicle was coasted to the shoulder of the roadway, where only reverse(R) functioned as designed. The vehicle was restarted but failed to operate as intended. The vehicle was towed to the dealer, where the failure was associated with the recall repair. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.

The contact owns a 2018 Jeep Cherokee. The contact stated that while she and her children were stopped at a light and making a left turn, another vehicle accelerated through the yellow light and collided with the front of her vehicle. The air bags did not deploy in her vehicle, but they deployed in the vehicle that collided with her vehicle. The contact stated no one in her vehicle sustained any injuries, and medical attention was not needed. The police arrived, and a police report was filed. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

My Jeep veers left and right sharply while I drive. It does not take off pulling into traffic-I have to wait for total total clearance-there is no take off. My gas tank was filled three days ago and it is already below 50%. I drive 7 miles to and from work Monday-Friday, nowhere else. I have avoided several accidents due to these problems. These problems happen everyday. I have take it in to my jeep Dealership-Hendricks at least four times over the years and they drive it, say they find nothing and return it to me to bring back if the problems arise again. HELP before this car kills me.

Hi I bought a Jeep Cherokee Trailhawk 2018 at GM Motors (Old Bridge), I have on open recall and I take it to the dealer, Jeep Dodge Chrysler located at Bloomfiel, I talked to Tony the supervisor and they refused to fix it,this incident happened last July he told me come back in 6 months so in December when I get there he told me they have a lot of work call them in January, and when I call them last month they told me this recall have been released that was a lie, he told me any Jeep Dodge Chrysler have this part anywhere in the country, I said Oky I can try to get it I don’t have to pay for the installation he said no cause the part should from Chrysler, when I didn’t know yet if it was a recall whe I saw the light 4wd SVC coming up on my dash board he tried to charge me 1300$ for a recall they should repair for free

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN). While driving at 30 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact exited the freeway and was driving uphill when they heard a loud pop coming from the front of the vehicle. The vehicle failed to accelerate, and the contact was unable to move the gear shifter or turn off the vehicle. The vehicle rolled to the side of the road. The contact removed the foot from the brake pedal, and the vehicle rolled backward with the gear shifter in park(P). The parking brake failed to function as intended. The contact depressed the brake pedal several times, and the vehicle failed to stop. Once the vehicle was pulled over onto gravel on the side of the road, the vehicle stopped. The message “Service 4WD” was displayed, and the Power Transfer Unit (PTU) warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the Power Transfer Unit (PTU) had failed. The vehicle remained at the dealer unrepaired. The dealer informed the contact, and the manufacturer requested that the dealer release the vehicle back to the owner. The contact was informed that two fault codes were retrieved; however, another code was not displayed, and the manufacturer stated that since the other code was not displayed, the VIN was not associated with NHTSA Campaign Number: 25V011000 (POWER TRAIN), and that the recall repair would not be performed. The vehicle was not repaired. The failure mileage was approximately 143,000.

The PTU (Power Transfer Unit) failed on my 2018 Jeep Cherokee causing AWD system malfunction. The dealership diagnosed the failure and advised repair. However, the replacement part is on national backorder with no estimated delivery date, and I was told it may take several months. The vehicle is not reliably drivable and I am left without transportation despite a known defect. Numerous owners are reportedly waiting for the same part. This represents a safety concern and failure to provide a timely repair remedy.

- The PTU has been making a grinding noise, and the car feels different to drive. - Other issues with a different model of this PTU involve the car rolling out of park or losing driving power while in motion. I do not believe this is an isolated issue with my vehicle, due to looked at forums and communities online with people having the same issue as me. This could put other drivers and me on the road at risk. - Grinding noise identified as PTU by ASE-certified tech. - Vehicle to be inspected by dealer 3/3/26 -Do not remember the date of first hearing the noise, but it has been present for a few days. Noise varies from super loud to absent. No warning lamps prior to failure or present.

My 2018 Jeep Cherokee suffered a Power Transfer Unit (PTU) failure in February 2025 while my family was on vacation. The vehicle was delivered to Walker Jeep in Alexandria, Louisiana and has remained there for approximately one year. I reside in Texas, approximately five hours away. The failure involves the same PTU defect covered under Safety Recall 01C (NHTSA 25V-011). Stellantis’ Part 573 filing acknowledged the defect and scheduled final remedy notification in February 2026. After holding my vehicle for approximately 12 months awaiting recall remedy availability, I was recently informed that my vehicle does not qualify for recall coverage. Stellantis is now offering either a $4,000 buyback or requiring approximately $6,000 out-of-pocket for repair. The vehicle has been undriveable for one year due to a defect covered under a federal safety recall. I am requesting investigation into recall compliance, unreasonable delay of remedy, and denial of coverage after prolonged deprivation of use.

Have 1 safety recall, have taken to jeep dealer and they have confirmed PTU not working light on dash is valid and 4x4 is not working, but they will not order new PTU. Jeep has not offered loaner vehicle or to buy back vehicle that is a lemon! It has been over a year since recall was issued without any results!

1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel bearing issue due to a howling noise during the test drive. However, after purchase, the noise worsened significantly. An independent repair shop diagnosed the vehicle and confirmed that the transfer case and bearings are defective and unsafe. The vehicle is currently at the dealership and is available for inspection upon request. 2. I was informed by a certified mechanic that the vehicle is unsafe to drive and poses a significant risk of crash due to transfer case failure. Failure of the transfer case and PTU can result in sudden loss of power, drivetrain lockup, or loss of vehicle control while driving. This placed my safety, my child’s safety, and others on the road at serious risk. I was specifically instructed not to drive the vehicle due to the hazard. 3.Yes. The problem was confirmed by both an independent repair shop and the selling dealership. The dealership acknowledged there is an active recall related to the PTU/transfer case and ordered a replacement transfer case. However, they stated the part is on national backorder with no current estimated availability due to the recall. 4. The vehicle has been inspected and diagnosed by an independent repair facility and is currently at the dealership where it was purchased for further inspection and recall-related repair. The dealership has acknowledged the recall and the need for transfer case replacement. 5.Yes. The primary symptom was a loud howling or whining noise coming from the drivetrain area, which began before purchase and was reported to the dealer during the test drive. The dealer initially stated it was a wheel bearing issue. After purchase, the noise progressively worsened over several weeks, leading to the diagnosis of transfer case failure. No warning lights appeared, but the audible noise was severe and consistent.

Service shifter message and all gear indicator lights on PRND. Seeing common problem and a Technical Bulletin on 2014-2018 Jeep Cherokees

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train). The contact stated that while driving at 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the engine seized. Several unknown warning lights were illuminated. The vehicle coasted to the side of the road, where the vehicle failed to restart. The contact stated that the engine made an abnormal sound, and the transmission failed to function as intended. Several unknown warning lights were illuminated. The vehicle was towed to the boyfriend's residence. The vehicle was then towed to a dealer, where it was diagnosed and determined that the power transfer unit had failed. The contact was informed that the part to do the recall repair was unavailable. The vehicle remained with the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately over 100,000.

The 4x4 system, bad PTU actuator. Yes. 2. Power loss can cause an accident at any given moment putting Not just you but other drivers at risk. 3. I took it too dealership today bad PTU actuator. Don’t have that amount of money to get it fixed. 4. Yes by the dealership. 5. Just an intermittent Svc 4wd light I just bought the car off auction about a month ago and had this issue since the very first day of buying. Read a lot about these cars and the 2018 Jeep Cherokee whole PTU should have a recall in my opinion very dangerous and Jeep needs to take it seriously.

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that while driving at various speeds, the transmission shifted into neutral(N) unintendedly. There was no warning light illuminated. The contact pulled over and restarted the vehicle after the failure. Additionally, while the vehicle was in park(P), the vehicle roll backwards, and the parking brake was engaged to prevent the vehicle from rolling. Several local dealers were notified of the recall and the failures and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 85,000.

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not available for a year. The manufacturer was made aware of the issue and provided a reference number; however, it did not provide any information on parts availability. The contact had not experienced a failure.

In Jan 2025 I received a recall notice regarding the PTU unit. The notice indicated that I could esperience loss of power and the inability to use park. However, when speaking to Mopar abot it they say it is safe to drive!!! What the hell is safe about driving a vehicle that can loose power?? Or one that you can't use Park??? It's been a damn year!!! I find it real hard to believe that it takes that long. What is REALLY going on??? I need my car daily!!!! It needs to safe to drive!!! PERIOD!!!

The contact owns a 2018 Jeep Cherokee. The contact stated that the 4WD feature was inoperable. The contact stated that the PTU splines were worn, preventing the engagement of the 4WD feature, and potentially preventing the vehicle from remaining unmovable while shifted to park(P). The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 149,000.

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train). The contact stated that while driving over bumps on the roadway, the transmission shifted out of gear. There was an abnormal banging sound while shifting gears. The transmission disengaged while in the park(P). There were no warning lights illuminated. The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a claim, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,075.

Service 4WD indicator showing PTU issue. My vehicle is not included in the recall, but this issue seems to be the same one noted.

The contact owns a 2018 Jeep Grand Cherokee. The contact research was made aware of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that there no recall associated with the VIN. However, the contact stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The PTU went bad and had to have replaced. And after researching, see that it is a known issue and not sure why my VIN number isn't covered when I had the exact issue that is being recalled.

The vehicle experienced a powertrain failure involving the Power Transfer Unit (PTU). On June 19, 2025, the vehicle was inspected at Dobbs Tire & Auto at approximately 154,548 miles after a grinding noise and drivetrain noise were observed. The shop found metal shavings in the rear differential fluid and advised the vehicle be taken to a Jeep dealership. Because the vehicle was originally purchased from Cassens Jeep, it was taken there for further diagnosis. On August 28, 2025, the vehicle was inspected at Cassens Jeep at approximately 158,011 miles. The dealership confirmed internal drivetrain noise, metal contamination, and a PTU-related fault code. The vehicle experiences knocking noises at low speeds, lurching while driving, and intermittent drivetrain and 4WD warning indicators. The dealer advised replacement of the PTU and rear drivetrain components. This condition is associated with the active PTU powertrain recall originally issued on January 23, 2025. On January 22, 2026, a representative from Cassens Jeep confirmed that there is currently no available repair remedy, no estimated timeline for completion, and that required parts remain on backorder. This creates an ongoing safety risk due to potential loss of drive power and possible unintended vehicle movement related to park function failure. Service work orders and inspection reports from both repair facilities have been attached to support this complaint.

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the “Service 4-WD” warning light was illuminated. While driving at various speeds and accelerating, there was a clunking sound coming from underneath the vehicle. Additionally, the mileage was flashing while the instrument panel was illuminated. The vehicle was taken to the dealer, but was not diagnosed. The dealer informed the contact that the remedy was not available and referred the contact tothe NHTSA Hotline to report the failure. The manufacturer was not made aware of the issue. The failure mileage was 131,021.

PTU/transfer case issues under 50,000 miles, jeep randomly shuts off 4wd in dangerous areas without any warning

Less than 57,000 miles on vehicle. January 3, 2026. Parking brake engaged and froze. Interrupted driving. Got vehicle home. "Service Brake" came on. Attempted all recommended actions to disengage Parking Brake. Parking Brake continued engagement and the Vehicle cannot be driven.

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the representatives at the Mopar Hotline would disconnect the call ,and the Mopar website was always down. The contact had not experienced a failure.

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving at 35 MPH, there was smoke coming from underneath the hood with a burning odor. The contact pulled over to the side of the road to allow the smoke to clear. There was no warning light illuminated. The contact was able to drive to the residence. The vehicle was later towed to the dealer, where it was diagnosed that the power transfer unit had failed and needed to be replaced; however, the recall remedy part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 114,000.

Loss of 4x4 system, dashboard warning light

See attached document for complaint.

The vehicle is experiencing a malfunction involving the Power Transfer Unit (PTU), which is currently subject to an open safety recall. The vehicle has developed severe drivability issues consistent with PTU failure. The vehicle is available for inspection upon request. This condition places my safety and the satety of others at risk because the PTU defect can result in loss of drive power and/or failure of the vehicle to remain securely in park, increasing the risk of a crash or unintended vehicle movement. I contacted an authorized Jeep dealership to schedule service for the safety recall. When I presented the vehicle for the recall appointment, I was informed that no remedy was available and the vehicle was not inspected. As a result, the problem has not yet been confirmed through a full dealership inspection. The vehicle has not been inspected by the manufacturer, law enforcement, or insurance representatives. Prior to seeking recall service, the vehicle exhibited drivability symptoms consistent with PTU malfunction, including: loss of drive power while moving, the Electronic Stability Control light appearing, consistent and loud shaking/clanking of the vehicle while driving, which becomes incredibly severe with speed, preventing me from driving on the interstate. These symptoms prompted me to schedule the recall appointment. I was turned away without inspection due to the lack of an available remedy.

A common issue with Jeeps with plastic oil filter housing is the oil filter housing cracks leading to oil leaks and engine damage.

My PTU actuator has failed on my Jeep. I know there is a recall for the two-speed actuator and mine is a single speed, but I have the fact same failure and think my vehicle should also be recalled. I have had many issues that I have paid out of pocket for parts failing in my Jeep that are common problems with jeeps and always recalled except mine. It makes no sense to me. How can I have all the same failures but not qualify?

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal grinding sound coming from the front wheels. The 4-WD warning light was illuminated. The vehicle was taken to the dealer. The vehicle remained at the dealer pending a diagnostic test. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the failure persisted, and the vehicle was no longer driven. The manufacturer was made aware of the issue. The failure mileage was unknown.

My PTU has failed and my safety is at risk as my car could at any point loose power causing harm to me and others involved. This appears to be a manufacturing defect identical to those listed under the recall. I am requesting immediate inclusion and repair under the recall provisions

svc 4wd light came on - PTU bad confirmed at Jeep Dealership- Recall for 2017-2019 models but not my VIN.

Car started spitting out liquid and smoking while driving. Pulled over and had it towed to a shop that confirmed the Power Transfer Unit (PTU) is broken and the part is not able to be ordered at this time. Mechanic unable to obtain the part due to the already existing recall on jeeps of the same year, make, and model. It is available for inspection upon request. safety was put at risk because the car was inoperable while driving. No warning lights or warning symptoms prior to the incident.

PTU/Power transfer unit issues

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that while stopped at a traffic light, the START/STOP feature failed to function as intended. In addition, there was an abnormal grinding sound coming from the transmission. The contact stated that the floorboards vibrated and felt as if something had fallen. The contact stated that the transmission failed to shift gear. The contact was unable to drive the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the Power Transfer Unit (PTU) had failed, and an unknown item had sheared off in the process. The vehicle was not repaired. The vehicle was towed to the residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 158,000. The VIN was not available.

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after shifting to park(P), the vehicle rolled unintendedly. The contact activated the parking brake to prevent the vehicle from rolling away. While driving and attempting to accelerate, the vehicle hesitated and accelerated slowly. The “Service 4WD” warning light was illuminated. The failure occurred intermittently and occurred while driving at various speeds. The vehicle was taken to a certified mechanic and was diagnosed with Power Transfer Unit(PTU) failure. The dealer was contacted, and it was confirmed that the part was not available. The manufacturer was made aware of the issue and confirmed that the part was not available. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 92,500.

I fastened seatbelt. It retracted, but heard a rolling noise, which sounded like a can or bottle rolling in the floor behind me. Paid no attention to it and forgot about it. Next time I drove the Jeep, it happened again, so I got home and checked. There was nothing there to make that noise. Another short drive and I realized the seat belt wouldn't tighten, even though I attempted to tighten it some. Reading online, I found a suggestion to pull it out, release it slowly and listen for the racheting sound. It does not make the sound so I checked passenger side to see if it was different. Passenger side does rachet as the belt is slowly released. I've been wearing my seatbelt religeously since 1964, when one saved my life. I panic without it!

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The “Check 4WD” warning light was illuminated, and the Auto START/STOP system failed to restart the vehicle. The contact would disengage the parking brake, place the vehicle in park, and restart the vehicle to continue driving. The failure was intermittent. The contact stated that water was leaking into the cabin from the sunroof, causing a shortage in the electrical system. The vehicle was towed to the dealer, who had repaired the electrical system, including systems with the starter. The dealer confirmed that parts for the repair of NHTSA Campaign Number: 25V011000 (Power Train) were unavailable. The contact was able to start the vehicle; however, the Auto START/STOP system needed to be disengaged to drive the vehicle. Additional repairs were made; however, the contact was unable to confirm what the additional repairs were. Some repairs were performed by another dealer, Jacksonville Chrysler Dodge Jeep Ram Arlington (9600 Atlantic Blvd, Jacksonville, FL 32225). The contact stated that there was a rattling noise coming from the front end, and the vehicle would surge forward and take an extensive amount of time to come to a complete stop. The failures were intermittent. The vehicle was taken to a certified mechanic who repaired the front suspension, ball joints, and steering knuckle on both sides of the vehicle. The mechanic advised the contact to return the vehicle if an oil leak occurred. The contact stated that approximately a month after the repairs were performed, there was liquid on the ground underneath where the engine compartment and the vehicle were taken to a certified mechanic, who had diagnosed the vehicle and determined that the engine filter housing and filter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

This safety recall is 10 months old and has not been addressed or has no remedy to date. We spoke with the Jeep dealership today, Nov. 10-2025, and they don't know when there will be a fix. This is a serious safety issue and the length of delay is inexcusable.

The contact owns a 2018 Jeep Cherokee. The contact stated while driving 55 MPH, the message “Service Shifter Soon” was displayed. A dealer was contacted. The vehicle was towed to the dealer, where it was diagnosed that the shifter harness and shifter bezel needed to be replaced. The vehicle was not repaired; however, the contact ordered the parts for the repair and intended to repair the vehicle personally. The manufacturer was not notified of the failure. The approximate failure mileage was 87,155.

Driving on the highway going around 60mph and my transmission disengaged and all of my sensors turned off and i had no power at the gas pedal. I was able to pull over and the warning message told me to put put it in park and turn it off in order to fix the issue

Due to the unresolved recall I have experienced alot of issues. The most terrifying is the loss of power, my jeep has just stopped moving sometimes allowing me to het to 30 mph but no more. This has happened to me 3x all of which were on the highway. I no longer have use of my 4wd, which is extremely frustrating since it was the only reason I purchased this vehicle. It has released itself from the parking position. And my "service shifter" light it constantly on. I did put my car in the shop over a year ago they "fixed" it, unfortunately it broke shortly after since it is a recalled part.

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at various speeds, the accelerator pedal was depressed, and there was an abnormal ticking sound coming from the vehicle. The contact stated that while turning the steering wheel to the left or right, there was an abnormal grinding sound coming from under the floorboards. The contact stated that the message "4WD Unserviceable" was displayed. Additionally, the contact noticed that the vehicle intermittently lost motive power. While depressing the accelerator pedal, the vehicle failed to respond as needed. The vehicle was taken to a local dealer, where it was diagnosed and determined that the power transfer unit (PTU) had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V011000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 103,000.

While driving the car was stalling not getting up in speed on a hill and the 4wd service came on. We took it to Jeep in Jenkintown for a diagnostics test and it was the Power transfer unit.

My Trailhawk has severe vibrations/ grinding from the PTU. When accelerating from a stop or making turn, the vehicle hesitates and vibrates from the rear which almost caused a bad accident when I was pulling out to the main road.

The car is having loss of power and issues with parking or turning at low speeds. I took it in and it needs a new power transfer case. There are metal shavings in it. I see there is a recall for 2017-2019 but the dealership is saying my vin is not affected

Regarding Recall Transport Canada Recall 2025-012, also known as Safety Recall 01C and NHTSA ID Number: 25V011000 My Jeep has the service 4WD message displayed on the dash along with the noise/vibration/grinding as described in the same recall for other Jeeps for my model year. I'm not sure if this recall needs to be expanded but I'm curious to know what the process looks like as my problem is identical to the other Jeeps effected by this recall but my Jeep isn't listed.

My wife was driving in auto on the shift knob. There was a load noise coming from under the car that sounded like medal was dragging. The dash had a warning come on that the 4wd was not working and need to be serviced. The warning disappeared but a warning light came on that t is 4wd/ser. We looked up and found there is a recall for this problem and could cause the unit to roll on its own when on a hill. Took car to dealership to have diagnosed and symptoms diagnosed it to be the same problem has the safety recall. The car year falls in to this but doesn't show up for the recall. We would like this to be taken care of under the recall and not out of pocket. I am attaching the dealership diagnostics along with info on recal .NHTSA CAMPAIGN NUMBER: 25V011000 Loss of Drive Power from Damaged PTU A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury. NHTSA ID Number: 25V011000 Manufacturer Chrysler (FCA US, LLC) Components POWER TRAIN Potential Number of Units Affected: 63130 Summary Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function. Remedy Dealers will update the drivetrain control module software and replace the PTU, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning February 13, 2025. A second notice will be sent once the final remedy is available, anticipated November 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C. Notes

The contact owns a 2018 Jeep Cherokee. The contact stated while operating the vehicle, the instrument panel light, dome light, and center console continuously flickered off and on with the battery voltage charge erroneously fluctuating up and down from 10 to 14 Volts. The vehicle was taken to the local dealer who replaced the alternator, but the failure persisted. The vehicle was taken back to the local dealer who determined that the PCM was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V524000 (ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 133,000.

I own a Jeep Cherokee 2018 ( [XXX] ) it has less then 60k miles on it. The dashboard recently - 4WD System unavailable" lit up and remains lit. I took to non dealer for diagnosis- stated it is a known issue in Jeep Cherokee, transfer case internal failure. I verified online there is a recall for faulty power transfer (25V011000.) but my VIN is not reflected. I believe my Vin should be included in the recall and was omitted. What can I do to have it reviewed and added to the recall list? I app;reciate your assistance. Thank you!!! [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service shifter light is on been on for a long time. When driving it takes a min to pick up speed . My dash said that there is something wrong with my air bag.

Received notification of a recall for my jeep called and they stated that there is no fix but if something happens while I’m driving that jeep would have to consume the cost this is unacceptable! This was 3/15/25 still no fix

My Jeep Cherokee is under NHTSA Recall 25V-011 / Manufacturer Recall 01C for a defect in the Power Transfer Unit (PTU) that can cause sudden loss of power while driving or loss of PARK while stationary, both posing crash risks. The recall was issued in January 2025 and as of September 2025 the remedy is still not available. The defect has not been inspected or confirmed by a dealer since FCA/Stellantis has not released the fix.

The car is in the shop for defective rear diferential. Once replaced the car now throws a code for the TPU being defective. Jeep issued a recall in jan 2025 for the TPU components on jeep cherokee 2017-2019. The VIN for my jeep is not showing as part of the recall. I want to report my car so it can be added to the recall.

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that while stopped and about to drive forward, there was an abnormal sound coming from the vehicle. The contact believed that a part underneath the vehicle had fractured. The contact was unsure if a warning light was illuminated. The vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact was able to coast to the side of the road. The vehicle was towed to the dealer, where it was diagnosed, and determined that the Power Transfer Unit (PTU) had failed. The vehicle remained at the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.

Vehicle: 2018 Jeep Cherokee Trailhawk VIN: [XXX] Recall: Manufacturer #01C / NHTSA #25V-011 Complaint: On January 16, 2025, FCA US (Stellantis/Jeep) issued a recall (01C, NHTSA 25V-011) for 2017–2019 Jeep Cherokee vehicles due to improperly seated input shaft snap rings in the Power Transfer Unit (PTU). The recall summary itself acknowledges that this defect can cause uncontrolled input shaft movement, spline damage, and/or range fork damage, leading to loss of motive power while driving or loss of PARK function while stationary — both creating a serious crash and injury risk. The recall notice states that the remedy will be a reprogramming of the Drivetrain Control Module (DTCM) with software to detect excessive wear and replace the PTU if needed, along with a warranty extension. However, as of this filing, the recall status for my vehicle remains “Incomplete, Remedy Not Yet Available.” Owners are being left to drive vehicles with a known risk of sudden power loss or loss of PARK, and Stellantis has failed to provide a timeline for the remedy, a loaner vehicle, or interim safety protections. This constitutes an unreasonable delay in providing a remedy to a recognized safety defect under 49 U.S.C. Chapter 301. I request NHTSA investigate Stellantis for failing to make the remedy available in a timely manner, and to compel the manufacturer to expedite corrective action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Have had intermittent lights for 4wd problem, has an open recall for it that I got notice along time ago but still no fix

Service Shifter warning light comes on

A component (Power Transfer Unit (PTU)) in my 2018 Jeep Cherokee Latitude has failed but my VIN is not included. The power transfer unit has failed. This appears to be a manufacturing defect identical to those listed under the current 2017-2019 Jeep Cherokee PTU recall. I am requesting immediate inclusion and repair under the recall provisions.

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the dealer had been contacted several times; however, the contact was informed that parts were still not available. The contact was concerned about the failure occurring while driving the vehicle. The manufacturer was made aware of the contact’s concern. The contact had not experienced a failure.

While driving, my "service 4WD" light came on, on my dashboard. I took the car to the Jeep dealership where it was purchased and always serviced. They ran a diagnostic check, and it showed I need a new PTU unit. This was on May 13th, 2025. I was told I could drive it home, but not to drive it and they would notify me when the part arrived at the dealership. I would be scheduled for the necessary repairs. The car had a total of 33,740 at that time at the dealership. It is now August 4, 2025, and they still have not received the proper part or PTU unit. They have instructed me that now, after almost 3 months, I can still drive my car, though they said I could not drive it at all except to drive it home on May 13, 2025. Never mind the fact that it could cause further damage and cause me to have an accident if it completely goes out while driving it. It has been a real inconvenience, not to mention the risk involved of having a real accident. I have never received any kind of manufacture's recall concerning this vehicle.

My 2018 Jeep Cherokee Trailhawk (VIN: [XXX] ) is affected by safety recall NHTSA #25V-011 (Recall #01C – 2017-2019 KL Two Speed PTU Failure). The recall was issued on 01/23/2025, but Jeep/Stellantis has not provided a remedy or timeline for repair. This issue poses a serious safety risk, and the manufacturer’s failure to supply a remedy in a timely manner is unacceptable. I am requesting that NHTSA investigate and require the manufacturer to provide an immediate fix or interim solution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Jeep Cherokee. The vehicle was purchased from an independent mechanic, and the contact was informed about NHTSA Campaign Number: 25V011000 (Power Train). The contact stated that when the vehicle was started, the brake warning light illuminated. Additionally, on several occasions while driving at various speeds on several occasions, the vehicle lost power and the brake warning light flashed on the instrument cluster. The vehicle was steered to the side of the road and restarted, and the accelerator pedal was pumped several times; however, the vehicle was losing power. The vehicle was taken to an independent mechanic, and the failure was linked to the recall; however, the part to repair the vehicle was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 140,000. VIN tool confirms parts not available.

Component: Power Transfer Unit (PTU) 1c4pjmdb6jd567547, but my VIN is not included. The power transfer unit has failed. This appears to be a manufacturing defect identical to those listed under the recall. I am requesting immediate inclusion and repair under the recall provisions

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle began to vibrate. The 4WD warning light was illuminated. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer where it was diagnosed with codes related to the PTU. The vehicle was not repaired. The vehicle was taken to an independent mechanic, but no assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 79,000. VIN tool confirms parts not available.

There is currently a recall for jeep cherokee ptu units. Our vehicle is experiencing all the same issues listed in the recall. The manufacturer claims that our vehicle does not fall in to the recall. Any assistance would be appreciated.

All lights on the gear shift light up and a message on the display says service shifter. Happens randomly. Have to turn car off and back on to get to clear. Yesterday I had to turn car off and back on 3 times before error would reset. Found online this is happening to a lot of Jeep cherokees and most common fix is to replace the shifter bezel and wiring. So I replaced the shift bezel and wiring harness yesterday.

Driving down the Freeway when the car had a warning message please service 4wd so I pulled over but I was unable to put the car in park, all the lights next to the shifter were red and when I tried to shift to park it said please service shifter. With my foot on the brake I pushed the power button to turn the car off counted to 30 and when I turned the car on none of the red lights were lit up and all it said was please shift to park. I contacted the dealer and have an appointment Tuesday. I do know there is a current recall with the PTU that has not been remedied in a reasonable amount of time. I fear for mine and my childs safety.

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The dealership diagnosed a failing PTU (power transfer unit) with metal shavings in the oil and a severe fluid leak onto the exhaust system, which presents a clear fire hazard. I’ve been told not to drive it due to the safety risk, but I rely on this vehicle to work and I have no alternative transportation. This issue is part of Recall #01C, but I was informed that Chrysler has no replacement parts available at this time. In addition to the fire risk, this issue is also causing noticeable power loss, drivetrain instability, and worsening mechanical symptoms. I am requesting immediate assistance — either a loaner vehicle or rental support — until the recall repair can be completed. Please escalate this to Chrysler Recall Support and respond promptly. I am not in a position to purchase or rent another vehicle for a defect that Chrysler is already aware of and has recalled.

The contact’s husband owns a 2018 Jeep Cherokee. The contact’s husband received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

After my husband started my Jeep Cherokee Trailhawk today he shifted into 'DRIVE' and pulled the vehicle out of our garage. While in 'DRIVE' and with his foot on the brake waiting for the garage door to close, he noticed that a 'Service Shifter' message had appeared in the center of the dash screen. A few seconds later we both noticed that all of the red lights were lit on the gear selector console. Typically, only the light next to the letter 'D' would be lit when the Jeep is in 'DRIVE'. This is the first time that this problem has occurred on our Jeep. As we made our way to the graduation party we were attending, I did some research re this message on my phone while my husband drove. A few miles later, we pulled off the road, shut the engine off, and 30 seconds later re-started the vehicle. This cleared the message and also all of the red lights on the shifter console. When he shifted into 'DRIVE' only the light next to the 'D' was lit. The problem did not show up again today but I wanted to file this report after reading online that this same problem has been occurring for many years on various JEEP models.

The contact owns a 2018 Jeep Cherokee. The contact stated while driving approximately 25-35 MPH, the vehicle was jerking abnormally. The contact stated that while accelerating from a stop sign, the rear end of the vehicle was jerking hard. The vehicle shifted to high gear, and the driver's side rear swayed. The failure progressed over time. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V011000 (Power Train). The vehicle was taken to an independent mechanic, where it was determined that the PTU was the cause of the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 127,000.

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the vehicle would roll away while parked on an incline and required that the vehicle be parked on level ground. The contact stated that the electric parking brake was inoperable. Additionally, the contact stated that while driving at various speeds, the vehicle made an abnormal humming and vibrating sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the humming sound was coming from the transfer case. The vehicle was taken to the dealer, where it was confirmed that the failure was related to NHTSA Campaign Number: 25V011000 (Power Train). The vehicle was not repaired and was parked in the garage. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and provided rental assistance for 30 days. The failure mileage was approximately 82,000. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated while driving 80 MPH, the vehicle stalled in the middle of the highway. The contact was able to pull over to the side of the road. The vehicle failed to start and was towed to the mother-in-law's residence. The vehicle was then towed to the dealer, where it was diagnosed with PTU failure. The contact was informed that the PTU needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 320,000. VIN tool confirms parts not available.

We received the warning light "Service 4WD" on May 21, 2025. Our mechanic scanned it on May 27, 2025 and got code C14A7-97 which is for the PTU. This problem has been recalled on certain 2017-2019 Jeep Cherokee's but our 2018 vehicle is not included in the recall, even though we are experiencing the exact same issue as the recalled vehicles. According to reports this issue can cause a loss of power and cause the vehicle to crash without warning. The NHTSA recall number is 25V011000.

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove the vehicle to the shoulder of the road and the vehicle lost motive power. The contact attempted to restart the vehicle however, the vehicle failed to restart. In addition, the contact stated that the failure had occurred while driving on a major highway. The contact stated that the vehicle was at an unsafe location and the local authorities towed the vehicle to a safe location. The vehicle was later towed to an independent mechanic; however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,231.

Service 4wd came on. Has been on. Jeep dealership said the switch was bad, replaced and still on. Since then it has turned off while driving 6 times. Now all the time in traffic and when I try to park it will say service shifter. I contacted stellantis directly about this and the supposed recall they announced, but has no fix. They said it isn't their problem it is on the dealer. Not acceptable to make a car that I have to force myself daily not to be in an accident with. Most recent was today. Car died and stuttered to a stop in someone's yard. Power assist stearing goes away! And it is 2wd now.

While driving my vehicle, the vehicle suddenly stopped accelerating. I pulled over and when I put it into park it felt like it was the transmission. However, I had the transmission inspected and there were no issues. Prior to the happening the "service 4WD" light kept coming on. After the incident, the vehicle could not be driven over 45mph, the steering was so stiff I could hardly turn it, and every time I put the vehicle into drive or park it would feel like the transmission was about to drop.

The contact owns a 2018 Jeep Cherokee. The contact stated that while stopped at a red light and upon taking her foot off of the brake pedal, a message appeared on the instrument panel that stated "shift to park or neutral plus brake plus select a gear". No warning lights were illuminated. The contact was forced to restart the vehicle in order to continue driving. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,899.

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jeeps are currently recalled for PTU for 2017-2019 models. Symptoms in clude "Service 4WD" message on the dashboard, unusual noises, vibrations, or changes in how vehicle drive. My Jeep is a 2018. I am not sure why my VIN is registering as 0 recalls. My Jeep is stopping in mid drive. It has stopped on the expressway and street. This is dangerous.

At this time, the manufacture is unable to remedy the recall issues for the 2018 Jeep Cherokee that could affect the safety of the vehicle.

The contact owns a 2018 Jeep Cherokee. The contact stated while driving 45 MPH, the contact smelled a burning odor. There were no warning lights illuminated. The contact took the vehicle to an independent mechanic who diagnosed the vehicle with oil filter housing cooler unit failure. The vehicle was repaired by a mobile independent mechanic with a part that the contact had purchased on Amazon. The contact stated that recently the vehicle was taken for maintenance, and the vehicle was diagnosed with oil filter housing cooler unit failure. The vehicle was not repaired for the most recent failure. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The oil filter housing on this vehicle is dumping oil from the back. I have had an issue with it not wanting to go over 35MPH and sounds like a misfire in my car it has had sort of an odd sound when turned on I have had to park it to avoid having any further issues but was informed that the particular part always malfunctions in Chrysler vehicles and yet no recall has been issued it seems sort of strange when the part and labor could cost over $800 to fix

I started noticing a knocking, vibrating sound as I accelerated. I took it to several places, and they couldn’t figure it out. Then, last Saturday, I was driving on the interstate, and completely lost power. I was stranded with no shoulder to go to. I tried to put it in park, and it almost rolled away. I took it to a Jeep dealer, and they told me it was the ptu, which they can’t do anything with because there is no fix. I am stranded with no vehicle. I offered to pay out of pocket for the repair, but there is no repair.

I have had the service shifter warning light come on after I start the vehicle. The most recent incident is today. Sometimes it comes on and I cannot start the vehicle. I have also had it come on and then my vehicle dies. The I have taken it in and been told no code comes up so nothing is wrong. But clearly something is wrong.

Power Transfer Unit is bad. Vehicle 4WD light came one and after getting it diagnosed at Jeep Dealership, they determined that my PTU had a code C14A7-97 | Stored. PTU Motor-Component or System Operation Obstructed or Blocked. The PTU part alone costs close to $2,000 alone. With labor at the dealer I’m at approximately $2,500. Vehicle is not safe to drive due to 4WD system stalling when attempting to accelerate and kicks.

Manufacture can replace whole PTU unit and not just the snap ring. Issue the recall based on shaft and snap ring incompatibility engineering intolerances resulted in complete PTU unit being replaced. There is a remedy if you replaced the whole PTU unit. Car comes out of gear and rolls freely. Park does not work properly!

Constant overheating , I have replace the cooling system 3 times

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at undisclosed speeds, the vehicle shut off unintendedly. The contact stated that while at a traffic light or while slowing down, the vehicle shut off unintendedly. The contact stated that after ten minutes, the vehicle was restarted but shut off while approaching a stop. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined that the failure was due to the battery. The battery was replaced, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 117,000.

The SERVICE 4wd light came on at 206,000 miles in February . Had mechanic put code reader on and stated that the PTU is faulty. Then the service shifter light is on as well in February at 206,000 miles. It is a 2018 jeep Cherokee latitude. When checking recall my vehicle has no recall on it.

The contact owns a 2018 Jeep Cherokee. The contact stated while driving 80 MPH, the vehicle lost motive power. The contact stated that the vehicle failed to exceed 45 MPH without shaking violently. The 4-WD and check engine warning lights were illuminated. The contact stated that the vehicle was stuck in 2-WD. The contact stated that the failure was related to NHTSA Campaign Number: 25V011000 (Power Train); however, the VIN was not included. The local dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 100,651.

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Cherokee The contact received notification of the NHTSA Campaign to Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Cherokee. The contact stated while driving 60 MPH, the vehicle lost drive power in the middle of the road, nearly causing another vehicle to crash into the vehicle. The contact stated upon restarting the vehicle, the check engine warning light illuminated. Additionally, the vehicle failed to exceed 8 MPH. The contact pulled to the side of the road. The vehicle was towed to the contact's residence. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 25V011000(Power Train); however, the VIN tool search indicated that the VIN was not included in any recalls. The failure mileage was approximately 61,000.

2018 Jeep Cherokee has service shifter appearing multiple times in the last 2 months. It has lasted up to 3 days before resetting. My jeep has 78K miles and I'm the only owner. My jeep has randomly shut down completely while driving 65+ mph. When I restart it, the transmission makes a jerking motion and the rpms accelerate rapidly. Upon investigation I'm finding this is a HUGE problem with this model year, along with 2017 & 2019. THIS NEEDS TO BE RECALLED before someone dies from this jeep being in an accident with little to zero time to recover power!

The contact owns a 2018 Jeep Cherokee. The contact stated that while idling at a stop light, the vehicle rolled backwards. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 43,000. The VIN was not available.

The contact owns a 2018 Jeep Cherokee. The contact stated while driving 25 MPH, the transmission shifted to neutral(N) while the gear shifter was in drive(D), and the vehicle stalled. The contact was able to pull over to the side of the road. The contact stated upon shifting to park(P), the vehicle failed to respond as needed and rolled forward. The contact engaged the electric parking brake, and the vehicle responded as needed. The vehicle was towed to the residence of the contact's daughter. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be covered under NHTSA Campaign Number: 25V011000 (Power Train); because the VIN was not included. The failure mileage was approximately 136,972.

While driving the vehicle the engine loses total power and says to shift to park. No engine lights come on, no warning lights. Total loss of power is a serious issue - reading on the jeep forums this is not an uncommon problem. Have to try and safely get to the side of the road, put it in park, turn car off and attempts to restart take 1 to 6 tries. This has happened four times in 1 month

When I take a turn or slam on my brakes sometimes my vehicle shuts off and flashes battery on the dash. Even though I’ve changed the battery I’m still having the same issue. I also have issues with my fuel level. The numbers jump around constantly and seem to not add up to the miles I drive.

In October 2024 I brought my car into the dealership because my 4WD service light had come on. Upon diagnosis they told me that I had to get my PTU motor and actuator replaced. Recently I have discovered that there has been a recall #25E-003 that matches my same issue that my PTU motor and actuator went bad. When I looked up my vin # [XXX] it said that my jeep did not have any recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

"Service 4WD" light on the dashboard. 4WD will not disengage which from what my mechanic says is caused by issues related to the transfer case / faulty actuator

Vehicle stalls when driving, will start moving again when put into park and then back into drive

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was diagnosed that the power transfer unit had failed and needed to be replaced. The vehicle was not repaired due to the part not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 28,908. VIN tool confirms parts not available.

Service shifter message appears on screen over speedometer. All the gears light up red on the shifter. Unable to change gears unless you turn off the car and restart. Happens multiple times per year. When you search the internet this is a common occurrence and nothing is being done about it.

4wd service message pops up and the car shuts on and off while driving I thought it was the battery so I replaced and the problems stop but the problems came back

My "Service 4WD" light started going on and shutting off and then it would come back a few weeks later. No incident occurred when it started. A few months in, it went to a solid light. I took it to the dealership to get it diagnosed and was told the "range shaft splines had damage" and that I would need to replace my PTU. 3 days later, FCA came out with a recall for my exact car but my VIN wasn't listed in the recall. Now it's making a weird vibration noise, and I lost acceleration while driving on my lunch when I was turning left at a light. I tried to accelerate but it wouldn't go any faster than 20-30mph. So I pulled over, shut the car, off and turned it back on and it went back to normal.

Starting in early 2021, I had my Jeep serviced, and noted a constant banging noise and feeling while driving my car. It was inspected (for lots of money) and test driven. I was told the noise is "normal." As time went on, it progressively got louder, more vibrating, and more frequent. I noted this as a continuing concern--I was told "it is normal for this vehicle." I just spoke with the dealership again, in light of the Transfer Case recall (25V011), and when he looked at my history, he said I needed to immediately call Mopar. Because there is not one moment my car isn't banging while it's in "drive," he said it was a serious issue and I shouldn't wait for the "parts to be available." He also apologized that I was told several times that something like this is normal. I called Mopar today and spoke with "Kate" at 1:29 PST on 1/29/2025. She noted the lack of parts and a plan. When I explained that my car has active issues she said, "let me transfer you to the recall department." I thought Kate was in the recall department! She then transferred me to the original calling system, and I got nowhere. So I am emailing you to inform you that my vehicle has a constant banging noise consistent with your recall, based on a Jeep dealership's assessment and my brief call with Kate at Mopar. It was also noted by one of Jeeps' service techs, today that I should contact Mopar for immediate next steps; that he believe my vehicle could immediately become catastrophic. Mopar provided me with no additional remedies or steps. This is my sole mode of transportation and I live in a rural, hilly community. Legally, I need to document my attempts to remedy this, in the event that the vehicle does harm or kill someone--because, as noted in the recall and at the Jeep service center, even park can fail and run someone over.

In early 2021, the doorhandle on the driver's side of my car froze in minimal snow/freezing rain. The electronics in the doorhandle were corrupted, and broke. This cause a short in the system, making my car lock and unlock itself uncontrolled, thereby draining the battery. The car could not be jumpstarted for this reason because the battery was perpetually drained. It required being towed, and the remedy took several months. This is completely unreasonable, for a small freeze to totally "brick" an off-road vehicle because of a doorhandle issue.

I have had several times where I will be driving and the engine cuts out and you lose all power and power steering. The screen comes up and says shift to park or neutral press brake + gear. I put in park and after few minutes it usually restarts on first try. The most recent i tried about 10 times and call toe truck. I live in northern maine and below zero temps and tow truck couldn't arrive for 4-5 hrs. I live in remote area and only 1 option and they were hours away. I was in the middle of the road and was blocking traffic for bigger vehicles. After about 30 minutes and many attempts it finally restarted. I immediately drove to garage and they scan for codes and there were none. It was starting normally and running fine.bbthis has happened driving in traffic at stop light or going very slow around sharp corners or after sitting and then taking off. There has been many scenarios all could cause traffic accidents as it is out of your control and you never know when it will happen. It's gone months without doing it and then it happen multiple times. I live in very remote are and drive to the city for appts and travel alot of times after dark and after hours to even get towed . I don't feel safe driving my vehicle anymore fear of accident, bad area, temperatures, being stranded with no cell phone coverage. I live on dirt road and can't always count on help right away. It's happened too many times where I don't feel safe in a vehicle I love. I have tried oil changes, spark plugs, battery and I know there was a few others and nothing works. This has been happening since 50k miles and now 127k. I want to keep this vehicle but not feeling safe. I another garage visit scheduled next week to see if there is anything else to try.

Cracked Oil housing pump failure Fuel tube leak The car shifts while in drive it jumps like it gets stuck in a gear.

After period of changes in cold and hot weather swinging from 70s to 30s car began to have a small oil leak. Took vehicle in for oil change at 120,xxx miles and no leak was found, over the next weeks the leak got worse and during driving the vehicle would intermittently display low oil pressure warning. After checking the dipstick there was very little oil. Vehicle was taken in for service (123,xxx miles) and it was found that the Oil Filter Housing had cracked. The Jeep Service Advisor stated that it was a common issue for Jeep vehicles with the 3.2L V6 over 80k miles. Oil was spilling out and down the engine filling the valley between cylinders and onto the exhaust which could possibly lead to fire or catastrophic engine failure due to oil starvation.

There is an issue with the car pertaining the gear shifter and the way it effects the engine . There are currently 2k parts on back order for this same issue . Center shifter bezel Parts number 5YD27LS5AAA

Power take off unit (PTU) failed, causing loss of power while driving.

PTU failure.

Oil leak found on driveway. 2018 Jeep Cherokee Limited taken in for an oil change and diagnosis. Jeep Cherokee has oil leaking into the oil filter housing. Oil filter housing is plastic and needs to be replaced with a metal housing and new gaskets, along with a coolant change and oil change. This appears to be a common failure. Repairs are costly.

# 1 PTU went out and can not get it repaired at the dealer parts not available. # 2 got stuck in snow storm on the way home and had to spent the night in a rural area as four wheel drive stopped working. #3 yes it has been confirmed by a independent Jeep etherized shop and there were no warning lights.

Complete power failure of the vehicle occurred while driving on the highway. Vehicle stalled while in a driving lane, and the driver was not able to recover onto the shoulder. Huge safety risk. After towing vehicle to the mechanic, they confirmed it wasn’t a battery issue (battery just replaced 3 months prior). Appears to be a starter system failure - no warning provided. There have been similar issues from other owners of this make and model.

The component that has failed on my vehicle is the Power Transfer Unit that allows the vehicle to engage in 4 wheel drive. In some instances, I cannot safely navigate without access to my 4 wheel drive. In winter weather, I would be forced to use my Front Wheel Drive only increasing the likelihood of me getting stuck or losing control. I also use the 4 wheel drive on my farm land, and it is essential (part of why I bought it) for navigating the hills and turf safely. The problem was officially confirmed by an official Jeep dealership. No, the manufacturer of the part that failed has not inspected it, but it was inspected and deemed necessary to replace by a licensed Jeep dealership with certified technicians. There was no real warning leading up to the failure. Suddenly, one day, the Service 4 wheel drive light came on, flickered for a couple of days, then stayed on disabling my 4 wheel drive. Worth noting - I have done extensive research on this problem online. It is a very common failure that needs to be addressed or recalled. Jeep actually did do a recall for a portion of the PTU on models through 2017, but I have a 2018 and the problem persists for essentially every jeep cherokee model year since 2018. There are entire message boards online dedicated to this PTU failure issue. It is a very expensive repair to have done.

I was driving and the service 4wheel drive light came on

PTU failure repair cost 3500$ out of pocket Milage 96K Pre-owned

The contact owns a 2018 Jeep Cherokee. The contact stated that the service shifter message was displayed on the instrument panel. The contact stated that the shifter lights had turned red. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 17,000.

Service shifter engine light at 20000 miles has done it on and off for two years

My jeep will stall without warning. If i turn, it stalls out, brake it stalls, turn the vehicle on hit the gas to go and step off the gas it stalls. Sometimes it won’t start or it will start then stall out. It’s without warning and has had me left on the side of the road multiple times after pushing it out of the way or trying to get it to start again. I’ve had the computer plugged up to it and even the mechanics said they haven’t seen this before. I’ve had the individual parts to the engine tested, they work just fine such as alternator. I will just randomly lose power while driving. I also have the random Gear Shifter Error that it seems every Jeep owner is going through.

Service shifter light came on and gear shift lights are all red,P,R,N,D. Took it in and they said it was the shifter harness and they changed it. Didn’t have the issue for a while and it started again January & February 2021, September 2022, June 2023, August 2023, and now ever day in 2024. Have to turn off vehicle and restart. Took to dealer and they said that it’s the shifter harness after they already had changed it. Please help, cause when driving, you can’t figure out in what gear it in and you can’t see your speedometer’s speed. Thanks!

i took my jeep in august 2024 to repair a recall (W20) pcm a month later i started experiencing stalling. engine will start fine but after while driving car will stall. almost got hit from behind one of the times. car will stall in traffic and no restart itself sometimes. other times it quickly restarts and feels fine. i got an oil change today. but stil having the issue.

Vehicle keeps having the service shifter light come on with all of the "PRDN" lights turning red. I have to quickly try and get off of the road and see if I can get my car into "Park" and then turn the car off, let it sit for a few minutes and then turn the car back on. There is not a recall on this, but I can see that a lot of people with this same type of vehicle and same year have had this issue. The shifter wiring is faulty and also needs updates or else this can cause the vehicle to completely turn off while driving which could in turn cause an accident.

SVC 4WD warning. Diagnosed at Jeep Dealership (Recommend replace due to CODE C14A7-97 - PTU Motor-Component or System Operation Obstructed or Blocked. Part is on a back-order status, the only information provided from the manufacturer is they are working to obtain part status. We have no ETA on part at this time.) Part is not available, and car can't be driven

Error popped up on the dash saying Service Shifter, all the lights on the gears lit up. First occurrence, I was able to turn the car off and the error went away. 1 week later, it came back and has not gone away. Was unable to put car into drive.

Randomly and more often occurring, I turn on my vehicle and it tells me "service shifter" and all of the lights on the shifter turn red. I can restart the vehicle and it may or may not come back. This happened to me when I first bought the vehicle and they told me that they could not get the message to come up. Oddly enough, the message did not come up for years until just recently it has been happening again. My center console screen between my speedometer and my odometer just says "service shifter".

The contact owns a 2018 Jeep Cherokee. The contact stated that on several occasions while driving at various speeds, or while parking, the gear selector was depressed and all the gears were highlighted on the selector, making it unclear what gear was selected. The contact also stated that the "Service Shifter" message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 52,000.

Service shifter alert

The contact owns a 2018 Jeep Cherokee. The contact stated while driving approximately 45 MPH, the vehicle lost motive power with the service shifter warning light illuminated. The vehicle was steered to the side of the road and turned off. The vehicle was restarted, and the service shifter warning light disappeared. In addition, the contact stated that the dealer could not diagnose the failure; however, the navigation system was not working correctly, and requested that the driver drive through a body of water. The contact also confirmed that the navigation system was providing incorrect information. The failure reoccurred. The failure mileage was approximately 12,000.

The brakes are locked up and will not disengage one week after coming home from the store in the rain. I was lucky enough to have it parked in my garage when I found out. I had a mobile mechanic look it over and I was told that the electronic brake control module needs to be replaced. The vehicle only has a little over 8,000 miles on it so far. I attached a picture of the part and a screenshot of the email stating what has to be done to repair the problem.

SVC 4WD light and clunking noises code C14A7-97-Rear differential and ptu spline failure and replaced at 34,870 miles. Now 71,060 miles SVC 4WD light on and code is again C14A7 rear differential and spline failure. And was told this time the 48 month warranty on the parts has expired. Its been 52 months. I purchased this 2018 in 2017. Why is this not recalled like the 2017 for the ptu and differential?

Car made a noise and the service 4wd came on. The shop I went to told me it was PTU and that when he called Jeep they told him it should’ve been a recall with how many they do daily. My Jeep is well maintained and is a 2018. Jeep should be at fault to fix this

A week ago, I went to my local garage that I trust for a completely different reason than I ended up leaving with. I have a 2018 Jeep Cherokee. I have less than 62,500 miles on this vehicle. I do not tow anything. I do not go off road. I do not ride down trails or do anything out of the ordinary. I live in the Boston area. What I found when I was at the garage was an issue that the garage couldn't fix. I needed a rear differential unit replace. Jeep discontinued the Jeep Cherokee this year. What a coincidence because the differential unit isn't available. It's been on back order all year based on what I see online. I spoke to someone at a service department today. He told me it has been on back order, there are 150 ish that have been requested. There are 8 ready for deployment in July. So I will have 140+ people ahead of me for this thing that doesn't exist on a vehicle they no longer make. Today I went to a Jeep dealership and they looked at the unit and said at some point it's going to break and I'll lose control of my vehicle. They've seen this issue in the past and its not pretty and told me I should trade it in immediately. I have a vehicle with 62,500 miles that is essentially totaled . It will become inoperable in a matter of months, if not weeks. Even if they get the part, they told me it would be $3,500 for the part, plus another $1,500 for labor, plus likely the axle needs to be replaced, plus another part and it's likely $8,000 to fix it all. And it could be 6-12 months before they can fix it. I get it, it's sexy to chase the airlines. The headlines are great. Vehicles is another story. That's not a sexy storyline. But Jeep is taking someone who FINALLY paid off this vehicle this month and is forcing me to buy a new vehicle. I don't get to use insurance on my totaled vehicle. Jeep is forcing me into trading this vehicle in by not producing parts. Vehicle was inspected today. No warning lamps. It was found by mistake.

Approximately 3 weeks ago had SVC 4WD light came on. I took it to my mechanic and was told they couldn't diagnose it because a special subscription has to be paid for to access what the Jeep code is. Was able to find a mechanic that could diagnose the Jeep code, turns out the PTU needs to be replaced at an estimate of $5,000. In researching it appears many others have this same problem and is a safety problem for those driving the car. Of course, part is back ordered so that indicates this is a major problem with Jeep.

I keep getting an warning that my shifter needs to serviced. After much research, I've discovered that this is a known and common problem with Jeep Cherokees. It should absolutely be a safety recall and fixed at no cost to the customers.

The vehicle consume too much oil .it completely run out of oil after driving a 1000 mile only .the engine stop suddenly while driving which put my safety in danger .because it happened when the vehicle engine stop running in the highway in the middle of traffic. I call the manufacturer they said there is a recall (W20 )for this car regarding those issue . And they said once they update the car software those issues should be resolved. But afterwards the same issue still happenings. The car currently only has 32k miles .those problems started back on March 2024 when.the car has only 24k miles

The contact owns a 2018 Jeep Cherokee. The contact stated that while the vehicle was in park(P), the electric parking brake engaged independently. The contact was unable to release the parking brake. The contact contacted an independent mechanic who informed her husband how to release the parking brake. The vehicle was taken to the mechanic where it was diagnosed that the failure was due to water damage. The vehicle was repaired. The dealer was contacted and confirmed that the VIN was not covered under recall for the failure. The contact stated that approximately 10 days later the failure reoccurred. The vehicle was returned to the independent mechanic who confirmed that there was water corrosion causing the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 50,000.

Vehicle started to make “knocking” noises from front axle when going over bumps. Brought to a shop that stated the ball joints just needed to be greased up. The sound returned within 24 hours and become continuous while driving. The car begins to shake and feel unstable at speeds above 45/50mph. Brought vehicle in that day to a new shop, which diagnosed the problem as a faulty/broken Power Transfer Unit (aka transfer case). They advised that this piece was under a safety recall for my make and model. Upon contacting a local dealership, they informed me that the safety recall does not apply to my specific VIN, and that the part is on national back order. The second shop advised that I can still drive the car with the broken part, however I believe the car may pose a safety risk in its present form- especially considering the part in question is under safety recall for my make and model

The contact owns a 2018 Jeep Cherokee. The contact stated that while operating the vehicle, there was a chemical odor inside the cabin of the vehicle. The vehicle was taken to the local mechanic who diagnosed that the front passenger’s side half-shaft assembly was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 18V494000 (Power Train). The failure mileage was 75,000.

The contact owns a 2018 Jeep Cherokee. The contact stated that after starting the vehicle, the message "Replace Shifter" was displayed. After restarting the vehicle, the message was no longer displayed. The contact stated that the failure was intermittent while starting the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 67,000.

Doing some investigation into this vehicle, it revealed that the current design of the rear compartment does not provide adequate protection against water intrusion. There are several points of entry through which water can seep into the electronic components, including the improperly sealed connector to the EPB. Furthermore, similar incidents involving the same make, model, and manufacturing year indicated that this is not an isolated problem. Numerous reports from owners of 2018 Jeep Cherokee have surfaced, describing similar cases of water damage leading to the malfunction of the electronic emergency brake. This suggests that there is a systemic manufacturing defect that needs to be urgently addressed. The implications of these malfunctions are significant. Not only does this defect render the vehicle immobile, but it also poses a serious safety risk to the driver and other road users. In both the March 2023 and June 2024 incidents, the affected vehicles were stranded in traffic, creating a potential hazard and increasing the likelihood of accidents. It is evident that this issue has the potential to cause harm and must be addressed without delay. Given the recurring nature of this problem and the severity of its consequences, immediate action is imperative. It is crucial that the manufacturing company identify and implement a solution that effectively prevents intrusion into the rear compartment by implementing alternative waterproofing measures. Additionally, it is essential for the company to take responsibility for the vehicles already affected by this defect. Adequate compensation and rectification measures should be provided to the affected owners. This could include financial reimbursement for as well as a recall and systematic examination of all vehicles manufactured during the same period to identify and resolve any potential issues before they escalate.The implications of these malfunctions pose serious safety risks and demand immediate attention.

This car has been in the shop multiple times for engine and transmission problems. Had a new transmission installed at 19000 miles. Now at 30000 the transmission has failed again. Car has multiple TPM, ABS, and power train issues that Jeep cannot correct.

2018 Jeep Cherokee Limited, 154k miles currently. Purchased vehicle from third party with under 100k miles. Vehicle maintenance was always done per manufacturer suggestions(from third party and myself), at 152k miles I noticed vehicle overheating when driving 25-55MPH (with AC off). Also noticed a reduction in the powertrain. Vehicle diagnostic done at local mechanic and cleared(no coolant leak, no oil leak engine was in good condition.) Oil change and other regular maintenance work done as well. Then engine eventually blew a gasket, and a hose resulting in me having to replace entire engine and other damaged components due to the engine being poorly built.

Jeep Cherokee 2018 limited AC turns off throughout the drive. It makes the SUV vibrate to the point I can’t see out the review mirror. Had AC serviced and checked. Issue persisted shortly after.

SRV 4WD. Warning lamps. PTU internal failure. Other 2018 Jeep Cherokee on recall. Driving down highway at speed 75. 4 people in car. Disengaged gear. Almost hit an 18 wheeler. Death for sure.

[XXX] noticed parking brake was engaged and (P!) warning light was on, I had not turned parking brake on. I pushed brake pedal and parking brake to disengage. Next day it was on again when I started car. I went to repair shop and they added brake fluid, the warning light stayed on. When home I went to repair shop Wednesday [XXX] but when they checked it hours later the light was off and brake fluid was full so we thought the warning light reset. Next day while driving warning chime sounded and (P!) Warning Light came back on and stayed on. Friday [XXX] took it back to repair shop and they said had to take car to a Jeep dealer. Monday [XXX] made appointment and took car for hand car wash, after the wash the Red BRAKE light was flashing and the mileage was also flashing. Did not drive until my appointment on [XXX] Marino Jeep, in Chicago. Marino Jeep called me stating water leaked into control module and caused corrosion to the brake system. I will have an invoice in a week after parts come in to complete the repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I went in to my dealership Nov. 24,2023 for a water leak to the driver side floor and to the back seat behind the driver side. It was starting to smell so I used some carpet cleaner to get rid of the smell. They replaced the panel cowl side trims on both sides of the windshield. I told them that only driver side floor and back seat behind the driver was wet. Never said that there was a water on the passenger side floor? Charged me $543.22. Had to go back a second time because it was still leaking on Dec. 20,2023. This time they put caulking to solve the problem at no charge. Now April 19,2024 I still noticed that it's leaking after I washed my vehicle. So now I have to go in a third time in less than 6 months. Never solved my water leak after paying them $543.22. I do believe that this water leak was happening possibly since day 1 having the vehicle. I bought weathertech floor mats once I purchased my vehicle. I had a liner on the floor and then the floor mat on top. So its like using 2 mats. Never thought to look underneath my mats for a water leak. I do not want this problem to persist and possibly have black mold in my vehicle. Already contacted Jeep customer service if they can help resolve this issue and If they can provide me with a rental car for my inconvenience. They did provide me a case number. Still waiting for their response. Please let me know if you need more information. Thank you.

The contact owns a 2018 Jeep Cherokee. The contact stated that while the vehicle was running, the "Parking Brake On" and "Remove Parking Brake" messages were displayed; however, the parking brake was not engaged. The contact stated that several days later while the vehicle was running, the vehicle started rolling while the gear shifter was in park(P). The contact was able to stop the vehicle and the vehicle restarted. The contact stated that while driving later that day, the vehicle was not accelerating above 20 MPH. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed with a drivetrain failure, and it was recommended that the transmission, transfer unit, and rear differential be replaced. The contact discovered NHTSA Campaign Number: 20E037000 (Power Train), and the contact was informed that the power transfer unit serial number was included in the recall, however, the VIN was not included. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

Fuel flooding engine and ruining catalytic converter

I keep getting a “service shifter” message and all gears light up red. This has now happened about 15 times. I asked a dealership about it, but they said they would have to correct all of the wiring. I saw that many other jeep cherokee owners also experience this same issue and it does not go away.

The shift lever lights are all illuminated red, the shift Service message appears on the dashboard, the error appears and disappears.

Every now & then the menu will pop up & say service shifter & won't allow you to exit that notification & all the lights on the shifter turn red at the same time. The only way to reset it is to turn the jeep off & back on again. I've gone a couple months now without it happening but for awhile it was doing it almost every day. It doesn't seem to affect the driving at all though which is odd. However there has been a pretty consistent jerking when accelerating into higher gears. Not sure if it's related or not. My dealership said there was nothing wrong with my vehicle so i just keep dealing with it.

The car was showing a service 4wd alert which the dealer said the PTU needs to be replaced.

The rear differential has failed on my Jeep after 42,000 miles. I tow this this vehicle behind a motorhome and it could have locked up or thrown parts and differential oil on the highway. It would be worse if it exploded while driving at highway speeds. It was replaced but failed again after only 900 miles. There are no parts available, Jeep has also changed suppliers, again with no parts available. It is now nearly April, with no ETA for a replacement part. There should be a recall on this part, as there are multiple incidents of similar failures on various Jeep websites. I paid $1,000 to Jeep out of pocket, as my powertrain warranty was 4 months past expiration. I contacted NHTSA in January about this and have not received a response as of yet.

See attached document for complaint

All lights on shifter light up red (P, R, N, D) and an error message of "SERVICE SHIFTER." Come to find a lot of people are having this same issue.

Vehicle is driving as usual with no odors or sounds. 4wd unavailable light came on. The code for this states PTU is bad and must be replaced. Dealer quote is $5270 to replace. Apparently there was a recall on these for my car just not my year. Obviously there is a huge issue with this part. This vehicle is well maintained. There should be a warranty to cover this or the very least we should get a reimbursement. Please look into this. Also read the keep forums as this is a common issue. I thought keep was supposed to be a hearty vehicle. Very disappointed. I will be happy to provide receipt once I get my car back from dealer

My 2018 Jeep Cherokee with 88K miles on it. I heard a loud popping sound, and my car was jerking. Took it into the dealership for maintenance and I need to replace the rear diff and axle shaft. This could have locked up worse and caused an accident. I see that there are more complaints about this same problem.

At exactly 37000 miles my service “shifter light” comes on every 4-5 days. I’ve noticed in the warmer months it comes on more frequently. During the cold winter it came on twice. It’s becoming warmer again and it’s popping up often. My husband has a 2017 jeep Cherokee with the same exact issue. Our dealership gave us no answer to this problem. Not sure why, i just hope this doesn’t cause a major issue or hopefully a recall soon to fix this!

2018 Jeep Cherokee The power transfer unit malfunctioned and had to be replaced. A warning light indicated that there was an issue. It cost more than $5000 and the part was on back-order for 2 months. The dealer explained that they had so many power transfer unit replacements they could not repair my car unit the back-ordered part arrived. I also paid $2000 or more in rental car fees during that time. This all occurred only a few months after the manufacturer's warranty had expired. The repair was completed at the dealer. I am filing this complaint because Jeep Cherokees from 2017 had a recall for power transfer units. My car was built in 2017. I believe the power transfer units in some of the 2018 Jeep Cherokees are also faulty. There are many, many posts online regarding this issue. I appreciate that you are able to look into this. Best Regards

My 4 wheel drive service light came on. I took it to the dealer and they said it will cost me 4000 dollars to be fixed , I checked on the internet and this has been and on going problem for the jeep cherokee car since 2014, In fact the ptu problem has recalls on some of these cars. I called the dodge corporation and they said my car was not under warranty and has not been recalled My car need to be recalled, this is a flaw in the cars design . If problem is not addressed sudden lost of motive power can potential cause vehicle to crash without prior warning. Lost of park function is at stake and can lead to unintended vehicle rollaways. The car is at the dealership to be fixed

This was a jeep sold to me with active recalls

Last week we noticed steering wheel controls not working, steering wheel heater .. cruise control ,, hands free,controls Today took in to Jeep dealer In superior Wi was told it is the Clock Spring , squib,, said that we have to replace entire unit including new airbag .. as we do not know for sure if until the work done ,air bag would deploy as per dealer ,he isn't 100 percent sure. ,and the entire thing has to be replaced at a hefty cost of 1000.00 as well as safety , being told that other larger trucks and Jeep models have had this as a recall I contacted JEEP and they said nothing they can do ,, but to hang on to receipts in the event of a future recall.. we do not feel that they are treating this as the safety issue that it truly is . This is after we have had rear driver caliper replaced over heating and seizing , at 800.00. also been told this is common for Jeep and another safety issue as well . The dealer said both are recall worthy on this vehicle .this has been all within 50 -60,000 miles.. We feel something needs to happen here before someone gets killed. Thank You

Service shifter light comes on intermittently. Have noticed a “catch” that occurs at times when accelerating when the light is on but not every time.

The PTU (Power Transfer Unit) is bad... I took it to the dealership prior to my extended warranty expired. The whole shifter would light up (D,N,R, L,2) it displayed service shifter but it was intermittent so when I would take it in to Chrystler, Jeep dealership the warning sign on the dash nor all the shifter lights wouldn't display. The car finally broke down along with the transmission. I was carless for 8 months. The PTU I purchased was refurbished and its bad. The same thing was displaying on the dash (Service Shifter) and all the lights on the shifter have turned on as well. Intermittent once again. I know there were recalls for this from 2014 to 2017. Mine is a 2018 and I think it's the same problem. I was on the road making a left infront of a semi when the PTU went out in June 2023. causing damage to the trasmission. It has been a nightmare!

My 2018 Jeep Cherokee rear differential started making an intermittent noise at about 35,000 miles. Now at 42,000 miles the dealership I purchased it new from has determined that the differential needs replacing. It is four months past the 5 year/60,000 mile power train warranty. There are no repair parts available, it is on back order with no ETA. This condition indicates to me that there may be a part recall in order for the rear differential failures, as there are no parts available in a nationwide search by my Jeep representative. Is there a history of known failures?

Unknown…the Jeep using oil terribly, with no leaks. I have it serviced every 3000 miles, and it is always low or no oil on the dipstick at that time. I just had the oil changed, and fuel injection cleaned about a month ago…less than 700 miles since. The Jeep is cutting off while driving. It won’t start back for 2-3 minutes, and I’m sitting in traffic. It’s terrifying!!! When checked with OEM, it doesn’t show any codes, although an engine light is on. I’ve spoken with 3 different mechanics, that all stated this is common with this model…with no solution, no recall, and no idea what part to repair. I’ve been told throttle body, throttle body clutch, starter, etc…No one really knows where to start. And those parts are NOT cheap to replace as an experiment. I bought my Jeep new, with only 3 miles on it. This issue is new, within the last 2 weeks. The losing oil has continued since purchase, and it will cut off if the oil is low. This is different. As I stated before, the oil was just changed, and is not low. Please help!!!

The contact owns a 2018 Jeep Cherokee. The contact stated while driving at various speeds, the check engine warning light intermittently flashed on the instrument panel. The vehicle was taken to an independent mechanic where a diagnostic test was performed, and the mechanic discovered a major oil leak coming from the vehicle. The contact was informed that the oil gasket covers, and oil coolant assembly needed to be replaced. The dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 100,012.

The trunk has leaks coming in. It happened 1 year ago and it is now happening again. Last year jeep charged me almost 4 thousand dollars to replace the computer system because of a leak coming in and shorting the wires. It took 3 months for them to fix. I now see a similar issue was recalled in a year previous model of my car.

Service shifter notification comes on, all lights on shifter light up. I’ve had it “fixed” 2 times under warranty and it continues to do it. Owned since 2017 and this has happened more times than I can remember. Dealership has little answers. Eventually car will begin sputtering, all service lights come on, you lose control of brakes and steering and have to pull over. Turn off, take key out, open door. Let it sit. Turn back on and typically will drive fine until the next time. All supposedly related to service shifter.

Braking system engaged while driving at ~40mph. Emergency brake also appeared to engage. Once completely stopped, vehicle brakes were locked up and vehicle had to be hauled for service.

My 2018 jeep Cherokee emergency park and brake got stuck and wouldn’t release and I had to take it back to the dealer ship I got it from . We repaired it 11/20/2023 at classic Chrysler in NC had to wait almost 2 weeks because they had to order a part in . They replaced the parking brake switch/module. And it’s about 2 weeks later And the same issue is happening again .

I struck the back of a semi truck on the freeway at an estimated 35-40 miles per hour. I did not apply my brakes. Extensive damage to the entire front of my vehicle.

In the beginning of July, the parking brake engaged on its own and a warning came up on the dash. It took some jockying to get the brake to disengage but it continued to happen. We took it to the dealer where purchased who told us that the parking brake control module was damaged by water and that bedause of this the extended warranty that we purchased for a few thousand dollars would not cover it (even though we were told it covered everything). The dealer wanted $2000 to fix it. I took the Jeep to a qualified mechanic whom I deal with, and he replaced the the control unit. We picked up the car and a week or so later the brake came on again. We took it back to the mechanic who dug deeper and found out that the body of the car was leaking, and water had run down and into the control unit again. It is now November (going on five months!) and we still do not have the car back because he is waiting for the part to come in. I'm a pretty patient person but this is ridiculous. I'm paying for a car that I haven't had for five months and then I'm told this is a common issue with Jeeps and no warranty will cover it. I sincerely beleive this should be arecall issue by Jeep. Especially when they cannot get me a part to fix it for months! Any help you can render is much appreciated. Thanks

Failure of PTU while driving. Seems to be the same issue with the 2016-2017 that currently has a recall

I see no open recalls on this issue however I did find a class action lawsuit related to this issue. My emergency (Parking) brake engaged and will not disengage. I stopped to get gas yesterday and upon re-entering the vehicle two lights appeared, the service parking brake message appeared on the screen along with the brake light. The car would not move the brakes would not disengage. Several attempts to press the switch to turn off the parking brake failed. I sat for 5 hours at a gas station waiting for AAA to find me a tow truck to get home. They were unable to locate a tow because of the need to dolly the vehicle because of the engaged parking brake. A friend came to assist me and after several thousand tries the parking brake disengaged. He followed me home (5 miles). This morning I attempted to take the car in for service as the warning lights were still on the dash. The parking brake is again on and will not disengage.

Water is leaking from body seems and shorting out parking module. It has happened twice.

Engine Failure 3 out of 4 cylinders not working 122,000 miles on car and regular service for oil changes and maintenance

Turn into our street, windshield whippers came on. Fuse blown, take out still stay on. Kept changing them, Fuse kept blowning. Replace mod with turn single, wheel part. Pic sent. Worked two weeks, did it again. Now they are saying it's the radio is pulling to much, relay needs to be replace the radio. Which mileage, radio, back up camera, whatever else is connected together causing the problem. This safety problem because back up could hit someone or something, whippers just coming on scared, hurting window, windshield whippers it self if dry out. This should be recall and concern. I don't understand why this not. Jow it's taken so long figure out problems at car place. They took the suv apart still cant figure problem out. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am getting random "service shifter" fault message displayed. No apparent fault or change when driving. Contacted Jeep dealership and am told this is very common issue with no long term fix. Fix the problem please.

On two different occasions I was stopped at a red light with my foot firmly on the brake, and the car all of a sudden started moving forward. This caused me to barely be able to stop before hitting another vehicle. My foot was still on the brake even though the car was moving forward.

Service 4WD light came on. Vehicle was diagnosed at dealership and they advised the PTU needs to be replaced. This poses a serious risk for injury.

The right side emergency brake engauged on its own after stopping had to reset the emergency brake to move again

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost PTU functionality. Additionally, the service footwell drive warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 23V302000 (Power Train). The vehicle was taken to an independent mechanic, who replaced the front drive shaft and the rear end of the vehicle; however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The Service Shifter message comes on replacing the speedometer display on the dash. All of the LED's on the shifter bezel light up when it occurs, so you can't tell the gear you are in. It has been happening more frequently lately and began around 3 years ago. The only way to reset it is to put it in PARK and shut the car off and restart it. I am on the Jeep Cherokee Club and see this quite often on their forums. It happens now every 2nd or 3rd time I drive it. Thanks.

I believe the shifter bezel is faulty. When pulling out of my drive way backwards a service shifter light came on and caused me to get stuck sideways and having multiple cars nearly tbone be because the hazard lights wouldn’t turn on after. I can’t even drive because of this incident I don’t feel safe in this jeep!!! I called jeep in Elk Grove California and they never heard of it, however I’ve found over 500 issues on Reddit and other forum sites of people having the same issue but more at 16,000 miles! No because I don’t have the money to fix their faulty product. The light “service shifter” appeared right when I put it into drive then everything went to [XXX].

It is my understanding that the PTU systems in Jeep Cherokee latitudes is an ongoing issue with them. If this fails I could lose power of my vehicle, which in my opinion is a safety issue. I found out today that mine is going bad and there isn’t a recall on the 2018 models. This could cost me thousands for an issue that Jeep should’ve fixed with past models that have had the same problems. I bought this vehicle a few years ago with 78,000 miles and it now has around 124,700 miles. I would think if Jeep cared about the customers that are buying these vehicles then they would want to make sure they’re safe. So basically the complaint is that there isn’t a recall on the 2018 models. Please help!!!

the infotainment screen flashes a warning on red screen "911 Car Phone malfunction contact dealer". It has done this intermitently for the past couple of weeks. A few times I've started the vehicle and the screen is black, no back up camera, no a/c, no back up warning tone (I back up the vehicle from parking spot using the mirrors and the screen comes on a few minutes after vehicle is moving). I am concerned because I don't know what else isn't working and if something electrical will fail while driving. A couple of weeks ago I made an appt with the local jeep dealer and today was told I need a new radio at the cost of at least $1250 (the dealer has ordered a new radio could take a couple days to a few weeks he wasn't sure). When researching this problem online I saw numerous compaints similar to mine but I don't know if anyone has reported the issue to the NHTSA because the dealer states its a bad "radio" ...but if the 'radio' controls the backup camera, the climate controls and other functions on the screen it seems like more than just a radio problem to me. The vehicle has 55,000 miles so the screen hasn't been used excessively like a vehicle used for long distance daily commutes.

Received a message on car display to "Service Airbag System." Dealer (Tasca of White Plains, NY) determined that one of the crash sensors had failed. Dealer said that first replacement sensor was defective, and that they would need to install a second one. If what the dealer said is true about the replacement sensor, then that's two defective crash sensors.

While driving I receive warnings I need to service my shifter. Warning stays on instrument panel and disables all other settings and screen. Also all lights light up on shifter unable to see which gear the car is in. THIS IS STILL HAPPENING EVEN AFTER i GET MY OIL CHANGE. AND THEY RESET THE OIL CHANGE.

The contact owns a 2018 Jeep Cherokee. The contact stated that the vehicle failed to start. The contact placed the gear shifter in the park and the restart message was displayed. While driving at unknown speeds, the vehicle failed to accelerate as needed. While making a turn, the vehicle was difficult to steer. Additionally, the key fob was inoperable. There was an abnormal rattling sound detected. While driving, the vehicle was swaying. The contact stated that several unknown warning lights were flashing. The vehicle was towed to the local dealer where it was diagnosed that a wiring harness was loosened. The vehicle was repaired but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 120,000.

My Jeep has started to massively consume oil. I can only go roughly 1500-2000 miles before needing to add oil to my vehicle. I’ve taken it into my mechanic’s shop twice and they’ve been unable to fix it. Once was Nov of 2022 where they just did an oil change. I brought it back on Feb 13, 2023 because it was completely dry/devoid of oil and had to be towed to their shop. The car would not turn on due to no oil. They replaced the crankcase ventilation valve to attempt to fix the oil consumption issue and did another oil change. They also advised I bring it to the dealership for the oil consumption issue because there was an open recall on it, which I did on Feb 23, 2023. Chrysler reprogrammed the Powertrain Control Module. Still consumes oil at an alarming rate. My last oil change I had 77,218 miles on my car and I had to add two quarts of oil before my current oil change at 80,700 It was already extremely low at 78,500. My concern is that there’s no telling when it runs outs of oil and it just dies in the middle of traffic. On freeways. In turn lanes. There’s no warning. One second it’s running and the next it’s just DOA despite proper maintenance on the vehicle. That’s dangerous when you’re on a busy freeway like I-45 in Houston at 5pm. Or at a red light and suddenly you have a dead car. Being a week overdue on an oil change is one thing but for it to be bone dry to the point that the vehicle cannot even operate is alarming.

Transmission seemed to go into neutral momentarily while driving at highway speed, causing engine to rev and loss of power to drive wheels. Problem occurred on four separate occasions on approximately 300 mile drive. There were no warning lights except a notice that cruise control was automatically turned off on the one occasion that it was active when the failure occurred. I was towing a trailer weighing approximately 3200-3300 lbs. and in semi-manual shift mode in 5th and 6th gear when problem occurred. Vehicle has not yet been taken to dealer.

The shifter service came one

"Service Shifter" comes on, all lights next to shifter turn red. Have to turn vehicle completely off and on repeated number of times to correct.

Please note we are religious about vehicle care, maintenance and safety. What I describe was not due to lack of maintenance and had zero warning. In early April, we were driving our Jeep on State Route 69 in Arizona and from one moment to the next went from completely normal to engine heating, smoking and alerts telling us to turn off the vehicle immediately while we were driving 50 mph with no where to pull off. We were fortunate to be close to our local Costo in Prescott and coasted into the parking lot. We quickly learned we had no engine coolant but didn't understand why since we bring our Jeep in for routine oil changes, fluid, tire and brake checks. The following week our Jeep was towed to our mechanic who discovered the coolant hose had a hole in it caused by the friction created by it laying against the air filter. This was the original design of this vehicle and should have been recalled because there is no way of knowing you have a problem until something is about to explode. We are very fortunate the engine did not blow up and cause an accident as it very well could have. Because we thought Jeep had a good reputation, we reported this to them with photos of the damage, the repair bill, the sequence of events, our mechanics contact information if they wanted to talk to him, etc.. but they did not care and are not willing to assist. Our mechanic also shared that when he called the local Jeep dealer in our area, that they had these coolant hoses well stocked as if they know it's a problem yet they don't bother to recall these vehicles because of it. We speculate any accident involving the same design where the engine exploded or caught fire, is because of this problem, and Jeep needs to do something about it. We for one would like to be reimbursed for this ridiculous repair. We have to other very old vehicles (GMC w 270k miles and a Ford w over 400k miles), never have we had to replace the engine coolant hose.

Power transfer unit went out. While I was driving lost power to all wheels and luckily I was able to avoid a wreck and have no parking on trans mission.

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was taken to the dealer, and an unknown repair was performed; however, the failure recurred. The vehicle was taken back to the dealer, who informed the contact the vehicle had an electrical failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.

The "service shifter" message came on while driving. This issue was repaired at the dealership before when I still had the warranty. They said it was faulty and repaired it. Now the light is on again when I have just 68000 miles. Sounds like it is faulty again. Should there be a recall?

Check Engine Light Stays on. Computerized message states check Electrical Service Throttle. When I get new gas in the car. The car stops in the middle of the highway or at the stop lights/signs and dies. Car has a very hard time starting back up. I had $1110.00 of repairs and took the car back to the same repair shop 4 times. It has never been able to be repaired. It is very dangerous to be driving on the roads and the car suddenly dies and has a very difficult time restarting the engine. This is only the first 30 miles after it has been filled with new gas. I have a friend living in another state. She has the same model of Jeep as I do and she has the same challenge with her car.

This vehicle is designed to be a flat tow vehicle for a class a motorhome. No one made me aware of the death wobble and this caused an accident which could have been deadly. We did 13,000 dollars in damages to my motorhome and jeep. After hours of research i found this to be a common problem from Jeep. i contacted the local jeep service department and they were not aware of this. Come to find out there is a jeep part to correct the problem, at a cost of $286.39 and a labor charge of $460.00 to install. If jeep is aware of this problem, why are they not advising the public to not flat tow this jeep until the necessary parts are installed. There is nothing in the manuals regarding this problem!

The system that failed was the fuse panel that controls the engine and the steering of the car. How this put my safety at risk was I lost all control over the car I could not steer or get the car to turn back on for about 30 minutes. The problem has been reproduced by the dealer. The vehicle has been inspected by the manufacturer. There we no issues prior to the failure.

Car stalling while driving, under all kinds of conditions, loss of power steering,brakes. Vehicle unsafe to drive.

The contact owns a 2018 Jeep Cherokee. The contact stated while driving at approximately 30 MPH, the vehicle stalled and stopped in the middle of the road. The contact stated the instrument panel had begun to flicker on and off. The contact was able to restart the vehicle however, there was vibration, and the engine was running very rough. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the Electronic Control Module and the throttle body and O2 sensor needed to be replaced. The vehicle had been repaired; however, the failure reoccurred. The manufacturer had not been informed of the failure. The failure mileage was unknown.

While driving I receive warnings I need to service my shifter. Warning stays on instrument panel and disables all other settings and screen. Also all lights light up on shifter unable to see which gear the car is in.

The SERVICE SHIFTER light comes on when the vehicle is put in DRIVE. The first time it happened was about 1 year after purchase (March 2019). I found out there was a recall for a part (the bezel on the shifter) associated with this and the dealer replaced it. Now the SERIVCE SHIFTER light is coming on EVERY time the car is used(at least this week)--when I back out of the driveway and shift to DRIVE. I called the dealership and they told me that most of the time, turning the car off and restarting it will clear the problem. It hasn't and I asked what they can do to fix it. They told me to bring the car in for a $200 computer diagnosis and they will go from there. I have only owned the car for a couple months shy of 5 yrs and it only has 35,000 miles on it. I informed them that since it is part of the POWER TRAIN it should be covered under warranty--they told me it's not. This is also a known problem with this year and model. I would like for JEEP to stand by their product and remedy the problem at no cost. Our household also owns a 2017 Jeep Cherokee and has NEVER had any issues with it.

Since the car hit 20,000 miles, the "Service shifter" light will come on randomly. The dealership has had to "replace" the shifter components twice. And now it will come on when you put the car into reverse. This is a faulty part which needs to be replaced.

The car burns oil too fast. When the car is low on oil, there is NO INDICATION and the engine will stop. Even when you are driving.

The service shifter light keeps coming on. Sometimes when stopped in traffic the vehicle’s transmission will shift from drive, to some unknown position, then the engine will stall out when attempting to go forward with traffic. The car will then not start and the shifter will not allow any gear shifting to be done. Can not be put into neutral in order to be push or easily towed. This has happened 4 time within the past 18 months. Each time the dealership acts surprised and responds that they have never heard of a service shifter issue before. They tried a software update, which didn’t help. They also stated that they could replace several parts that added up to over $2000. Stated it wasn’t their problem since it is out of warranty. Yes, it is available for inspection. Always being out in risk at busy intersections due to a potential of being hit in the rear end of the car because people expect your car to be moving. Have had several cars swerve at the last minute barely missing me. And having to exit the vehicle is even more dangerous. Yes, the dealer has seen the issue along with an independent repair shop. Service shifter message is on most of the time but no one really knows how to fix it.

Service Shifter warning comes on intermittently. All lights on shifter column light up so thankfully I know where to put shifter based on habit. Was repaired less than a year ago, and repaired almost 2 years prior to that as well. Scheduled next week to get repaired again for a 3rd time in less than 4 years. This is all being done at the dealership/certified Mopar service. Whatever is being done isn't the correct fix or there is a flaw somewhere. This shouldn't keep happening.

Message displayed on dash "service shifter"

4WD not working. A message started appearing in December 2022 that the 4WD was not available and to have it serviced. I was shocked because the vehicle is only 5 years old. The 4WD is very important because we live up a large hill. When it snows it is definitely a safety issue to be able to get up and down the hill as well as driving on snowy roads. Without it working it could cause an accident and we could be hurt. We took it to an automotive service center to have it diagnosed. They said the power transfer unit and actuator case assembly needed to be replaced. They also said the week before they checked this vehicle they had a 2016 and 2017 jeep Cherokee that had the same problem. Both of those vehicles had recalls to fix them. This jeep is a 2018 with 79,500 miles. It was purchased in 2017 so it had to be built in 2016 or 2017. The parts used to build this had to have been defective or something. This kind of thing should not happen so my vehicle should have a recall. It's not that old plus the 4WD isn't used except a few times in the winter. I sure wasn't expecting something like this to happen.It is very much needed in the winter to keep us safe going up and down the hill and driving in the snow. I was also told there is a national back order on parts to fix this. That doesn't help when it's winter time. I could get hurt sliding down the hill or trying to go up and slide backwards! I would like a response as soon as possible if this problem will be recalled so I can get on a list when the parts are available. I shouldn't have to pay for this problem.

Was driving and "Service 4wd" came on, no change in the driving, then went off and comes back. Now I'm getting "Service shifter" no change in the driving but all the lights on the shifter (P, R, N, D, +/-) are all red and display won't move from Service shifter.

1) Engine turns off while driving the vehicle and the dash tells me to shift it into park. After the car is stopped and shifted into park it makes a starting noise as if you are trying to start the vehicle as if it is flooded, but it will eventually start after approximately 30 seconds. After approximately 30 seconds the vehicle starts sometimes without even pushing the start button. 2) The vehicle dies often when turning, driving over small amounts of snow, backing up, or exerting the engine at all. It usually does not shut off while driving straight down the road without exerting any energy unless there is snow causing the engine to exert any energy. This has caused safety risks to me and others in the following manner: a) It has caused me to stall while turning onto the highway from side streets which I have narrowly avoided being t-boned and side impacted. This can cause injury or death to myself, my passengers, pedestrians, and traffic. b) It has caused my vehicle to stall while on the roadway when it exerts energy due to snow and causes me to spin the vehicle out of control in traffic which can cause injury or death to myself, my passengers, pedestrians, and traffic. c) It has cause me to stall while backing out, or pulling out of parallel parking with traffic which can cause injury or death to myself, my passengers, pedestrians, and traffic.

I believe TSB 08-054-18 does not take seriously enough the danger of an automatic car shutting off mid drive. Only by luck did I avoid being hit on a small road. This has happened pretty much every year of owning the car but I thought it was a fuel/oil issue related to weather until the shifter messages popped up this year.

As I am driving the service shifter notification comes on and all my shifter lights come one and I can’t see the dash board. I have to pull over and turn the engine off to cut it back on. This is an ongoing issue Jeep says they didn’t find anything or I just need my oil changed.

The contact owns a 2018 Jeep Cherokee. The contact stated while driving approximately 40 MPH, the vehicle lost motive power with the "Shift to Park(P) message displayed. The contact stated that after shifting into park(P) and turning off the vehicle, she had to press and hold the Push to Start button for 30-seconds for the vehicle to restart. Additionally, the contact stated that the failure recurred daily, and that the engine revved independently while starting the vehicle. The contact made the local dealer aware of the failure; however, the vehicle was awaiting a diagnostic test and the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 9,000.

My car continues to flash service Shifter and won't accelerate when the gas pedal is pushed

The contact owns a 2018 Jeep Cherokee. The contact stated while driving at various speeds between 5-60 MPH, the message "Service Shifter" was displayed. The contact was able to continue driving. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 55,645.

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact pulled over and waited to restart the vehicle. Additionally, the vehicle made abnormal sounds while restarting. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. There were no error codes retrieved. The dealer replaced the spark plugs and alternator; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 18V524000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 110,000.

My Jeep has been randomly stalling while driving in the city. The check engine light came on. I had to tow my Jeep to the dealer. They said it was because of low oil. I just had an oil change 3 weeks ago. The oil life was at 100% when I got the oil changed. When the car started to stall, it said 50% oil life. The dealer found no oil leaks. I have read on here that this has happened to several consumers with the 2018 Jeep Cherokee. Further investigation is needed on this issue.

The contact owns a 2018 Jeep Cherokee. The contact stated that while operating the vehicle the message "Service Shifter" was displayed, and the service warning lights illuminated. During the failure, the gear shifter indicator became inoperable, and the driver was no longer able to determine what gear the transmission was in. The cause of the failure was not yet determined. The manufacturer and local dealer were both notified of the failure, but no assistance was offered. The failure mileage was 58,000.

The electronic parking brake module failed due to corrosion and moisture in the rear driver side inner wheel well where it is mounted causing my parking brake to become stuck thus making the car undriveable. I had to have the car towed to my nearest repair shop, where it sat for 4 weeks due to part back order from dealer. I have had the module replaced and the computer reprogrammed which worked temporarily until the parking brake was engaged again by driving with the door slightly open and the problem came back. It is currently parked in my own driveway unusable.

My car keeps stopping in the middle of me driving. I've had the car about a year and a half. Today the electric throttle light is flashing and car did not want to go in the middle of a double intersection and highway. Yesterday it read oil pressure.

Within the last 6 months this vehicle has left me stranded at least 5 times. The first time it overheated because the heating coil is so close to another line that is created a hole that caused the vehicle to overheat. The second time was an ignition coil. The third time was because it was time for an oil change which was not the case because it wasn't even time for an oil change. The other times were (battery) related but yet with the battery being replaced 200 bucks later I am left stranded on the road in the middle of traffic without any indication that it was going to cutoff. I fear taking it on the interstate. Within the last 24 hours I have been left stranded after having the dealership again yesterday tell me I need a new battery which I replaced but yet broke down again this morning. The vehicle will start but it seems like now 2-3 minutes it cuts off while driving and has to be jumped by another vehicle. This has to be an electrical problem...the lights don't dim; everything stays on for a bit once I take the keys out, but yet I am being told my VIN has no recalls. Once again there is no lights or anything that appear on the dash letting me know where is an issue.

On several separate occasions my automatic parking brake engaged without me engaging it. It will engage and will not disengage unless car is restarted. On one occasion I was travelling approximately 20 mph when the brake engage and caused the car to stall. The most recent occasion I was unable to disengage the parking brake and had to have the vehicle towed to the dealer. The dealer believes the issue is related to the EPB Module in the rear left side of the vehicle. Water has been leaking into the trunk and corroded the module and connector. I believe this is related to NHTSA investigation number PE 22-009. A technical service bulletin was issued related to this issue and it appears to be a widespread issue with this make/model.

The whole car stopped while on the highway going 70 miles per hr and would not start back up. I had recently had an oil change days before incident. Had the car towed to dealership and was told I had little to no oil. I advised them I recently had an oil change days ago how is that possible at the dealership. I was told that maybe a cap or something wasn’t placed back properly and there was oil leakage. They assured my car was fixed but now it runs rough and I have anxiety that my car will just shut down with no warning and also the low oil light never came on the car just stopped

Brake module system in rear left panel got submerged in water and corroded. Ultimately, leaving us with a locked parking brake that we can't disengage.

"Service Shifter" came up once around 36k miles and went away after engine restart. Shifter turns completely red. "Service Shifter" has now come up every time I begin driving. Vehicle has around 42k miles now.

Service shifter light randomly comes on; vehicle has stalled several times. Sometimes hesitates when pushing gas to accelerate.

While driving down a major highway with speed around 55mph on a busy Friday afternoon, my check engine light came on, which caused my abs light, my traction light, and also my parking brake light to come on. I took the vehicle to the dealer on the 12th, and was told my brakes were fine, I only have 25000 miles on the vehicle at this time. After doing a diagnostic test no code was shown for why the lights are on. I was told to bring the vehicle back so they can perform a full check, which will take perhaps overnight, which is more money for a rental car, because I live over an hour from them, plus a deductible on my warranty. I noticed on reviews for 2018 and 2019 jeep latitudes several owners were having the same problems and I am wondering why there is not a recall on it. Several owners stated their car stopped in traffic, but mine did not. Please let me know if any of my expense will be covered if there is a solution to this issue from other owners' complaints. The vehicle has not been repaired yet. Thank You

The contact owns a 2018 Jeep Cherokee. The contact stated that while the vehicle was stopped and idling, the parking brake erroneously activated and the vehicle had to be turned off and restarted to deactivate the parking braking. The contact indicated that the failure had occurred on multiple occasions and no warning lights or messages were displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 39,000.

All LEDs on shifter light up and and "Service Shifter" appears on dashboard screen. This happens every few hundred mile and could result on transmission locking out. Apparently this dangerous and is a very common problem that should be a factory recall.

Service shifter light had intermittently turned on/off since about 33,000 miles but after warranty expired. Mechanic shop says the issue is common with my car's make/model. If this is a common issue, a recall should be placed.

SERVICE SHIFTER WARNING -takes up full screen on vehicle cannot see any other specs of the vehicle -safety, service shifter recalls in past day to not operate vehicle. This warning randomly comes on when no problem is present. -the problem has been recreated on multiple occasions for dealer, mechanics, and friends -has not been inspected. States not sure what causes this -no other warning lamps came on and none can come on since this takes up the entire screen and places the MPH in smaller lettering at the top

This vehicle had a recall for the shifter. It went in for the recall but not long after the shifter lights are back. Every time we drive the shifter lights come on. Went back and the dealer will not fix the problem.

Service shifter light comes on and stuck in whatever gear due to all the lights light up and you don't know what gear it is in , TSB has been issued for jeep cherokee and dealership wants to charge diagnostic fee , this is a manufacturer defect and needs to be a recall !!! ASAP

I had stopped at a stop sign & as I proceeded to pull out, the jeep came to a complete stop without any power. After pushing the jeep out of the road after several attempts to restart were unsuccessful, jumper cables were used & were still unsuccessful. A new battery was installed but the jeep still would not start. It was towed to the local dealership for repair after a local repair shop was unable to successfully diagnosis the problem. It was determined there was a short in the power transfer unit that caused a short that would blow a fuse causing the engine to shut down. I was almost 7 hours from home & just moments from getting on the interstate to drive that 7 hours home. There was no warning that anything was wrong with the jeep as all recalls had been done and no maintenance was due at that time. Thankfully, instead of coming to a complete stop unexpectedly on the interstate at 75-80 mph, it was turning from a stop sign in the middle of a 5-lane road just after any morning rush. Thankfully I was not on the interstate with a semi-truck behind me or I would not be writing this today. This issue caused my husband to miss a couple of days of work, 2 unexpected days at a hotel, food, gas & the repair charge to the dealership.

while driving at about 50 miles per hour the emergency brake alarms along with several other alarms on dash came on. This happened one time before and car was service and a part replaced to correct the problem. This is less than 1000 miles before this incident.

while driving about 50 mph, I suddenly lost steering and many alarm lights came on. the car was very difficult to steer and I had a difficult time to return home

The contact owns a 2018 Jeep Cherokee. The contact stated while driving 45 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to coast to the side of the roadway. The contact was able to restart the vehicle and continue driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated he had experienced the failure three times. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.

Shifter failure. All lights on shifter control panel lit (park, reverse, neutral, drive). Service Shifter message on dash cluster and message stating “must be in park to shift gears” or similar. Shifter must be replaced.

As I accelerate the vehicle shudders as if the engine is misfiring, even accelerating at low rpm’s, the vehicle acts as if the trans is slipping or engine is misfiring causing the my Jeep to jerk or shudder. I also had the engine replaced in the past due to excessive oil consumption so I would assume there shouldn’t be further issues. Not only does my Jeep not perform up to expectation , the service shifter light continues to come on and all lights on the shifter turn a solid red color. I have to turn the car off and back on for it to turn on. When taking it to the dealer, they continue to tell me that they cannot find the service shifter error when when hooking it up to the computer. The combination of issues reported with this vehicle type are only going to lead to a serious accident or death if they don’t fix these issues.

My steering system sensor light illuminated while driving and steering became tight when driving. I took it to a local Jeep dealer and it was determined that the electronic rack had failed and needed to be replaced. The dealer said this is very unusual for my 2018 Jeep. My Jeep has less than 55K miles and is less than 5 years old. I am surprised it is not covered under the power train warranty. It is my understanding that 2019 and 2020 Jeep Cherokees have a recall for electronic rack failures in these models. If the 2018 electronic rack is the same in the 2018 then I believe my 2018 with less than 60k miles and less than 5 years old should be covered under a recall. Thank you.

With in a month of purchasing and many times after the dealership supposedly did a update to the shift shaft but always returned I turn car off have to wait and it goes away now it is staying more than usual and appearing more also with in a month my air bags had faulty wiring Thomson dodge only fixed one under driver seat bc their dx only showed one default a month after that the passengers air bag wiring went bad they refused to fix it so with in first year my passenger air bag needs to be repaired I am driving w two faulty car issues that I practically bought this is dangerous after review many complaints from other same make and model jeep owners shift shaft message and air bag message to replace

2018 Jeep Cherokee Overland 4x4 ~ Service shifter warning light appears randomly while driving normally; has happened 2-3 times in one year of ownership. All lights for gears on shifter panel light up red simultaneously; all lights constant and service shifter message remains until vehicle is stopped and engine turned off. No lights, nor warning message displayed upon restart. Purchased vehicle at 42,675 miles and currently has 67k miles. FYI, vehicle is driven daily in city/metro area in Texas with extreme outdoor heat temps.

Floor shifter jumper wiring harness. Manufacturer Part Number: 68413957AA. This is a common issue with these vehicles. This happens out of nowhere and is not something that happens due to wear or old age. This should be a recall due to the safety of the driver.

The indicator came on stating the engine was running hot. Turns out there was a leak in the radiator. My car is less than 4 years old and just hit 60,000 miles. Is this the normal life for a radiator? I feel like it might be faulty and should have lasted longer than 3.5 years.

Service Air Bag Light came on three different times when turning left. The third time it came on the vehicle died in the middle of an intersection and dashboard lights lit up. Took vehicle to Dealer, they said there were codes and a star case S1808000180, they tore apart center console. Did not find a problem, they test drove car and said no more codes. I picked up vehicle and after driving approx. 30 miles home, service air bag light came on again while stopped at light and car died. Car was towed to second dealer, codes popped up U0103, U11DE, U0002, U1465, C10CD. Dealer did not know how to fix. Called Jeep customer cares. Car has been out of service since May 13, 2022. Going to a third dealer on June 9, 2022.

The contact owns a 2018 Jeep Cherokee. The contact stated that while parking her vehicle, the service shifter warning light illuminated. The contact stated that when the failure occurred, the vehicle would not operate as designed until the vehicle was restarted. The contact stated that the failure never occurred while the vehicle was in motion. The dealer was contacted and advised that they were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 61,000.

Gear Shifter says servicer gear shift and does not recognize the car is in park.

The contact owns a 2018 Jeep Cherokee. The contact stated while driving at various speeds, the front end of the vehicle and the steering wheel would violently shake and vibrate while depressing the brake pedal. The contact indicated that the check engine warning light was illuminated when the failure occurred. The vehicle was taken to the local mechanic who diagnosed that the passenger’s side and driver side front wheel ball joints were damaged. The passenger’s side ball joint was more severely damaged. The vehicle was then taken to the local dealer who confirmed the diagnoses. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.

Engine shuts of while driving

Shifter, bezel, and harness I have been discussing with several people that this is an issue in a lot of jeeps currently and my car is only 4 years old. This $1400 fix is crazy.

When the car detects low oil it shuts off. The engine sputters and the car will shut off- even when driving- causing a safety issue. There is NO LOW OIL indicator light. I had pulled from my street into a busy highway and the engine sputtered and turned itself off. I could not restart it. Happened today and also happened in December 2021.

Vehicle has stalled on multiple occasions. Safety hazards include stalling in middle of intersection and being stranded. Call out for service at this time, therefore problem has not been reproduced or confirmed. Not inspected yet. No police involvement. No warning light-including battery or engine light- upon initial start of vehicle. Battery and engine warning lights visible at time of stall. Battery was turning over but engine not engaging, however, able to restart vehicle after multiple attempts. No jump start required. Warning light disappeared after restart of vehicle and only reappeared upon subsequent stalls. No apparent issues- other than stalling- while vehicle is driven. Problem has been very inconsistent.

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the "Service Shifter" warning message was displayed. The dealer was made aware of the failure and advised the contact to turn off the vehicle to reset the computer system; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the gear shifter needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 58,917.

While driving, vehicle shuts off without warning, this has happened 3 times even though the car was supposedly repaired with a new battery and a new alternator.

Rear differential and power transfer unit. Under warranty but part is not available for a min of 3 weeks backorder and was not offered a loaner or rental car. Was told no.loaners available and my car is ok to drive. I drive 300 miles commute 3 days a week on interstate. I think a rental car is covered under the powertrain warranty. I also read now where 2014 thru 2017 have been recalled for this same issues. I am concerned these failing parts could be a risk to my safety. Dealer told me it was safe to drive. However stated there are metal shavings and its binding up. I do not believe it is safe to drive.

My car will randomly shut off going 60mph. I will start it back up and it will make a pop sounds and give a little gas to go and it acts like I I’m giving it more gas than I am. I have almost been hit on freeways because of this. This is the 2nd time in 2 years. I took to a dealership and was told they had to rest my motor but gave me no paper work on that

Service shifter message comes on while reversing the car and all the lights on shifter come on and car suddenly stops.

The contact owns a 2018 Jeep Cherokee. The contact stated while driving 35 MPH, she started to smell a burning odor. The contact stated no warning light was illuminated. The contact's father inspected the vehicle and noticed that the oil level was low; he also noticed that there was an oil leak but could not determine the location of the oil. The local dealer was contacted and made aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V670000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.

Start/Stop System - As I was pulling out of a parking lot I stopped and then needed to get a quick insert into traffic. As I started to accelerate the system shutdown and sputtered before starting again, needless to say I was almost rammed by traffic. This happened two times on the same day I was almost hit because of the Off/sputter/restart sequence.

My Jeep Cherokee with only 43,000 started to randomly give me error messages that says "service shifter". This has happened multiple times when I am driving and all my lights on the shifter light up red and I am unable to determine what gear I am in. I have to stop driving turn my engine off and back on to get this to correct itself. In addition, one day I was driving and all of my headlights flickered and all of my dashboard lights went out for 5 seconds then came back on. My battery has died twice now recently and there was nothing left on. Due to these issues and the fact that I do not have a check engine light on, I called Jeep to see if there have been any recalls or other complaints, I was informed that there have not been. I have been doing some research online to find multiple forums where people with 2018 are having the exact same issue. This is posing a safety risk and I would like to see what steps can be taken since I am not the only one.

Service shifter error

Myself along with several other that I have researched have been having problems with SHIFT SERVICE on our jeep Cherokee cars

service shifter warning light and It seems like it's happening to a lot of jeep. I believe it should be a recall.

This vehicle is a 2018 jeep with 37700 miles on it. When driving the recently it would stall in traffic. Then it was difficult to restart for a few minutes then it would start again. But yesterday it stalled in city traffic and wouldnt restart. No error message on the dashboard. So i had to have it towed to the dealer. The dealers early assessment is that their significant oil loss in the engine. The engine appears to be damaged now. From the recent oil leak. Dealer stated its not from owner neglect or abuse of the vehicle. The engine shouldnt fail for a 3 year old car with 37,000 miles on it and no neglect. Its a manufacturers issue. This vehicle is my daughters college transportation. Thank God she wasnt rear ended when the car stalled and wouldnt restart.

Car shuts down after seeing "service shifter"

Engine stall, shuts down while driving

Coming to a stop at a stop sign and the dash made a ding followed by the engine light coming on, the shifter went into park on its own, the display stated “Shift to park and then select desired gear”, lights flashed on the shifter console. Unable to drive I had to restart more than once. Car barely restarted before I was able to shift again and continue home.

The other day yet again, a “service shifter” error showed up on my jeeps dashboard shortly after I started to the vehicle. The error showed on the dash and all of the lights on my shifter turned solid red. This is a big safety issue and seems as if there could be some electrical or power train components malfunctioning internally in my Jeep. After turning the car of and then on again, the error did not come back on. This happens repeatedly every few months or so and is very concerning. I took it to my hero dealer and they stated they could find any faulty codes when running diagnostics and they was nothing they can do. This issue needs to be addressed with Jeep and a recalled needs to be issued immediately before this leads to serious malfunctioning while operating.

Driving on Hwy 156 close to hanston city , Kansas a deer came out of nowhere and hit my car , as soon I hit the deer it hit the front of the keep, it lost power immediately, it was still running slowly and temperature on the dashboard said 186, all lights in the dashboard where red, smoke was coming out and I keep driving it till i find a dirt road. No airbags dispatched, there was oil and smoke all the time .

All of the lights came on on the shifter while driving and the dash warning stated there was a shifter problem. The check engine light was also illuminated. This issue put my child's safety at risk as she had to pull over on the side of the interstate not knowing if the car would continue to operate in drive. The car had previous problems that resulted in a sudden engine stall making her fear it was too risky to continue to drive. This problem is not rare, and Jeep should be required to fix it.

I HAVE ONLY HAD MY CAR 3 YEARS AND MY CAR IS ASKING FOR A SHIFTER SERVICE. THE 4 LIGHTS TURN ON. MY CAR SHUTS OFF WHEN I DRIVE AND MESSAGE SAID IT WENT FROM DRIVE TO PARK AND SHUTS OFF. THIS IS A SAFETY ISSUE BECAUSE IT JUST SHUTS OFF WHEN I AM DRIVING. IT CAN CAUSE AN ACCIDENT. I HAVE LET THE DEALER SHIP KNOW OF THE ISSUE. I SHOULD NOT HAVE TO PAY FOR A DEFECT. I TRULY BELIEVE THAT THIS A MANUFACTURE DEFECT AND I SHOULD NOT BE RESPONSIBLE FOR THE REPAIRS. I HAVE NEVER HAD AN ISSUE WITH A SHIFTER AND ITS ONLY BEEN 3 YEARS THAT I HAD MY CAR. I ONLY HAVE 60,088 MILES. THIS STARTED ABOUT A MONTH AGO.

Driving down the highway the sunroof on our 2018 Jeep Cherokee exploded.

A message stating service shifter continues to come up and car has now started to stop/stall in the middle of driving now. Car dealership has no clue what it is and I am seeing online many others having the same issue. Very dangerous when the car just starts to stop out of nowhere even without the message not on as it can cause accidents.

The parking brake pops on when I'm driving done the road!!! Often times when I start my car and put my car in Reverse or Drive and remove my foot from the brake the parking brake pops on and I start sliding down the road until my car stops!!! The major issue is when I was driving down a HWY at 37MPH no on coming traffic or no traffic behind me thankfully my parking brake engages and I fly into the steering wheel with a seat belt on and thankfully my 5 year old was fully bucked into his car seat and left unharmed!!! Although what if my Jeep does this with other vehicles around??? It's a super big safety and hazard!!! I won't ever purchase another Jeep!!

Sunroof exploded driving down interstate 54 East out of Jefferson City MO. No objects struck the sunroof. Sunroof was closed at the time of the incident fortunately, if it had been open passengers in the vehicle were likely to be harmed by this failure. It was a sunny afternoon around 70 degrees outside. Vehicle has 45k miles on it and is in good condition otherwise. Vehicle has been returned to the dealer for repair. I will be contacting Chrysler regarding the incident.

Unknown, my vehicle keeps cutting off in the middle of driving. It's a safety Hazzard to me and everyone else.

Twice so far on this particular Jeep, all of the lights on the shifter light up and on the display above the steering wheel it displays the message “Service Shifter”. The issue will go away once the Jeep is shut off and turned back on. I have researched this online and a ton of people are having the same exact issue with low mileage. This needs resolved ASAP. I would hate to see what happens if we’re driving or to get left stranded somewhere.

While driving, all lights on gear shifter all light up and message on screen will say shifter needs service. Stays on while driving. Typically occurs at night. When I start the vehicle the next morning the light isn’t on.

A warning came on to service the shifter.This has happened several times. I just learned how to report it.

In two instances, I have been driving my car and the car dies. Both times there was no oil. I take my car for regular servicing and oil changes and have also taken it to the dealership as I felt it was burning oil too rapidly. They determined there was no issue but I am having to put 3+ quarts every 3000-5000 miles even with oil changes. But when the oil is low there is no indication and the car will die WHILE DRIVING.

When driving, car completely turns off with no warning. No icons are lit to possibly tell of issue. Car has done this numerous times

I keep getting a service shifter warning.

After backing out of a parking spot, I received a "service shifter" warning on my instrument panel and all the indicator lights on my shifter illuminated. After turning the car off and back on, the warning went away but reappeared mid-drive a day later. Concerned that my car may not be fully in gear, or that it might slip out of gear, I made an appointment with my dealership. After inspection, they confirmed that there was an intermittent short in the shifter and it would need to be replaced. Through my own independent research, I found countless reports of the same issue in this vehicle, which the dealership confirmed to me that it is a common problem they are aware of. If this is a common problem, and consumers are forced to spend thousands to repair the issue on relatively low mileage vehicles, it seems to me that a recall may be in order.

When turning and/or accelerating from a stop engine stalling and won’t turn on until after a few tries. Also, oil light for a split second and battery light once stalled. Have had numerous fresh oil changes and once about 50% life on oil give or take the car starts to have these problems.

Had a recall fixed recently. Now showing three Errors. P2122, P0123, P0222

Service shifter and all lights on gear shifter light up

Vehicle was purchased brand new 04/06/2018. Within the first month (after putting on 500 miles), the battery had to be replaced. On 06/17/2021, the alternator, battery and sensor had to be replaced at a total cost of $1234. Now, the "SERVICE SHIFTER" light is appearing on my console and it cost me $160 just to run diagnostics at the dealership where I purchased the vehicle and I am told that the gear shift module and wiring harness will have to be replaced at a cost of an additional $460. The vehicle has not yet reached 35,000 miles. After doing an on-line search, it seems this is a very common problem with the JEEP Cherokee models from 2014 - 2018.

All lights on shifter console light up red and light which says "Service Shifter" shows up on dash. Reviews of this problem online is showing it to be a common problem.

The "Service Shifter" message appeared in the display on 27 July 2021. I contacted the dealership to schedule an appointment. My appointment was 2 August 2021. My factory warranty expired in July 2021. The service advisor stated that the repairs would not be covered under the factory warranty if it was still active. The wire harness and the bevel had to be replaced. I contacted Chrysler via email to inquire as to why this repair is not covered by the manufacturer. They replied "Thank you for contacting Jeep Customer Care. I am sorry to learn that you had concerns with your Shifter and I do understand your frustration. Unfortunately, this is not an Open Recall on your vehicle at this time. If it does become an Open Recall in the future, you are able to submit for reimbursement review. At this time due to the Warranty expiring, and it not being an Open Recall we are unable to assist you with the costs. Please do not hesitate to contact us if you need any further assistance by calling us at 877-426-5337." There has been numerous complaints about this issue and the manufacturer has done nothing to resolve this problem. Like most Jeep owners with the same issue, we have to pay for the repairs which is about $600.00. This is a safety issue that should not be ignored. The vehicle could shift into park while driving which, according the other Jeep owners, has happened or the engine will shut off. I think the manufacturer should notify all Jeep owners of this problem and issue a Recall or Technical Bulletin to address this issue.

While engaged in cruise control at 63mph, going up a hill, upon desending hill car unexpectedly starts to down shift and accelerate to 70+ before I disengage cruise control through brake pedal usage. This has happened repeatedly while desending hills in a mountain terrian area, Does not repeat while driving on flat roads.

Made a right turn onto a street and heard a single ding(the same ding it makes if seatbelt is off) then the car turned off, the red battery light briefly came on and then turned off. I rolled out of traffics way onto the shoulder and placed my car in park and tried to restart it. Car would not restart initially. After 3 tries the vehicle restarted and I was able to make it back onto the road. - the engine shut off and the power steering went out. these are available for inspection upon request. -The vehicle stalled in the middle of traffic so not only my safety but the safety of other drivers was at risk as my vehicle was turning a corner and not able to accelerate as other drivers came up behind me causing them to swerve. -the problem has not been reproduced or confirmed by a dealer or independent service center however my wife and I have experience the same issue at two different times. -The vehicle has been inspected by the dealership where the vehicle was purchased brand new and they were not able to provide an answer to the problem. -There were no warning lamps or other symptoms prior to the failure.

Car consistently has airbag lights going on and off with no clear reason. The dealer “fixed” it and said that there was a loose connection and the cleaned it and fixed it. Cost me $200 and within a week it was back to intermittently turning on and off

Service shifter light on and air bag light on

Car turn off on its own error code P2172 U1428 maybe throttle body. Other Jeep have a recall on this but my vin isn’t included.

Car stalled entering onto highway. Alternator went out.

I was getting a service shifter light and called the dealer and the said it was a recall it needed a system reboot to bring it in. I did. But that did not fix the problem the light is still on and after doing research it really is the wiring for the shifter. Which can cause the vehicle to not signal what gear it is in. My car had failed to to indicate which gear it has been in multiply times.

Vehicle has approximately 40,000 miles and the "service shifter" light has come on about 6 times. Each time, if the vehicle is turned off & restarted, the light doesn't come back on for a few weeks. It has never come on while driving. This condition has not been replicated by a dealer or mechanic. The vehicle seems to drive fine.

Everytime we drive our vehicle for longer than 10 minutes a warning indicator light comes on which says "service shifter". All the lights on the shifter come on and you can no longer tell when you are in drive, park, etc. When you turn the vehicle off the system resets, but it will come back on again. The dealership inspected it and found no fix for the issue. To me, this seems highly irresponsible and reckless to allow something like this to occur in a vehicle. Numerous people with Jeep Cherokees have experienced the same thing and I believe there needs to be a recal related to the shifting/electrical system.

I WAS DRIVING ON THE CITY STREET COMING TO A STOP SIGN. I STOPPED AT THE STOP SIGN AND WHEN I WENT TO PULL OUT, THE CAR SLOWED DOWN, PUTTERED AND THE ACCELERATED MORE THAN I GAVE IT GAS TO. THEN I GO TO THE GAS STATION & PULLIN INTO THE PARKING LOT, THE PARKING LOT HAS SOMEWHAT OF A STEEP INCLINE, WHEN I GO TO PULL IN, THE CAR PUTTERED AND THE DIES . AND THATS WHEN THE SERVICE SHIFTER CAME ON . I FOLLOWED THE DIRECTIONS OF THE SERVICE SHIFTER BUT THAT DIDNT WORK. I TURNED THE CAR OFF AND ON, IT STARTED UP FINE AND THE SERVICE SHIFTER TURNED OFF.

"SERVICE SHIFTER" WARNING COMES UP ON THE DASH AT DIFFERENT TIMES. IT MAY BE AT START UP OR WHILE DRIVING. IT'S A SERIOUS PROBLEM. YOU HAVE A MINIMUM OF 400 COMJLAINTS ALREADY. JUST BOUGHT THIS 2018 JEEP CHEROKEE ON 5/8/2021 AND WE ARE HAVING PROBLEMS ALREADY. I CALLED THE DEALER AND THEY SAID THEY NEVER HEARD OF THIS PROBLEM, OR IS IT THAT THEY DON'T KNOW WHAT THE FIX IS? MANY OF THE OWNERS OF THESE CAR ARE STUCK IN A CIRCLE JERK...DEALER SAYS IT DOESNT EXSIST AND YET IT KEEPS HAPPENING. PLEASE INVESTAGATE THIS PROBLEM AND FORCE THE MANUFACTURE TO FIND THE FIX. I KNOW MY DEALER KNEW OF THE PROBLEM BUT ELECTS NOT TO ADMIT IT. THE PROBLEM IS THAT IT DOES NOT THROW A CODE SO NOTHING SHOWS UP. I CHECKED MINE TWICE WITH MY OBD READER AND I EVEN DROVE AROUND WITH IT CONNECTED TO SEE IF IT WAS A DRIVABLITY PROBLEM BUT THAT PRODUCED NOTHING. VERY SORRY THAT I PURCHASED THIS CAR! NEVER OWN A CHRYS. PRODUCT AGAIN.....AND I WILL NEVER PURCHASE ANOTHER CAR FROM THIS DEALER.

POWER TRANSFER UNIT FAILED , 2014-2017 MODELS THE SAME AS MINE HAVE BEEN RECALLED FOR THIS VERY TYPE OF FAILURE. MY 2018 WAS BUILD WITH EXACT SAME PTU ASSEMBLY. I THINK MINE SHOULD BE COVERED UNDER THIS RECALL WAS DRIVING TO STORE ON HWY 26 8 MILES WEST OF SWAN VALLEY IDAHO, CRUISE CONTROL SET AT 65 MPH , LOUD BANG, LOST ALL FORWARD MOTION,COASTED TO SIDE OF ROAD, PUT IN PARK AND VEHICLE ROLLED BACKWARDS INTO DIRT ON SIDE OF HWY, BRAKED AND SET PARK BRAKE, CALLED TOW TRUCK AND VEHICLE IS AT LOCAL JEEP DEALERSHIP, COULD HAVE KILLED ME IF CONDITIONS WERE DIFFERENT.

MY JEEP WOULDNT START(05/04/2021) SO I BOUGHT A NEW BATTERY (05/05/2021).BUT I NOTICE TODAY (05/06/2021)THAT THE CLOCK HAD RESET ON IT OWN( SO I GOT TO NE LOSING POWER) AND MY SERVICE SHIFTER CAME ON AA WELL WHILE IN MOTION

'SERVICE SHIFTER' COMES ON. DEALER SAYS THERE'S NO ISSUE. THIS HAS HAPPENED WHILE I'M DRIVING AND AT IGNITION START UP.

DURING TRANSIT DOWN THE STREET AND ONCE THE CAR TURNED ON IN THE DRIVEWAY, THE SHIFTER COLUMN LIGHTS ARE LIT UP IN RED, THE DASH READS SERVICE SHIFTER. PLEASE HELP US AND OTHERS RESOLVE THIS ISSUE AS IT IS A HIT AND MISS WITH THE DEALERSHIPS AND JEEP STATING THAT IT IS NOT AN ISSUE ENOUGH TO CALL IT A RECALL WHEN THERE ARE DOZENS IF NOT HUNDREDS WITH THE SAME ISSUE.

AT RANDOM TIMES THE MESSAGE "SERVICE SHIFTER" APPEARS, AND ALL OF THE LIGHTS ON THE SHIFTER TURN RED. THIS HAS HAPPENED ABOUT A DOZEN TIME AND HAS HAPPENED WHEN IN DRIVE(ON HIGHWAY AND STREETS) AND WHEN IN PARK. IF I TURN THE CAR OFF AND ON THE MESSAGE DISAPPEARS. FROM ALL THE RESEARCH I'VE DONE IT APPEARS TO BE HAPPENING TO A LOT OF JEEP (2014-2019) OWNERS. SEEMS VERY DANGEROUS!!!

WHILE DRIVING ON A CITY STREET OR HIGHWAY WHEN MY VEHICLE COMES TO A STOP IT STALLS OR WHILE DRIVING AT LOW SPEED. UPON CHECKING THE OIL IT WAS DISCOVERED THAT THERE WAS NOT EVEN A QUART LEFT NO INDICATOR LIGHT NO OIL CHANGE NOTIFICATION; I HADN'T YET REACHED THE MONTHS OR MILEAGE ON THE STICKER RECOMMEND BY THE MECHANIC SHOP WHERE I GET MY OIL CHANGED,

STALLS WHILE DRIVING DOWN ROAD! I PULL OVER RESTART!

VEHICLE IS STALLING DUE TO EXCESSIVE OIL CONSUMPTION.....NO OIL INDICATOR LIGHT COMES ON. BUT VEHICLE EVEN WHEN OIL INDICATOR GAGE SAYS THERE IS OIL....THE OIL IS LOW AND CAUSES STALLING. THERE IS A RECALL FOR THIS VEHICLE FOR EXCESSIVE OIL CONSUMPTION. STALLS WHEN VEHICLE IS STATIONARY IN TRAFFIC. BROUGHT THE CAR IN FOR OIL CONSUMPTION TEST. THEY SAID EVERYTHING WAS NORMAL AND TO CHANGE OIL EVERY 3000. THUIS DOES NOT FIX THE UNDERLYING ISSUE. READING ONLINE THERE SEEMS TO BE A CLASS ACTION SUIT AND DEALERSHIPS ARE NOT HELPFUL WITH THIS ISSUE. NERVOUS TO DRIVE LONG DISTANCE ESPECIALLY WHEN NO INDICATOR LIGHTS ILLUMINATE TO LET YOU KNOW YOU ARE LOW ON OIL.

MY 2018 JEEP CHEROKEE HAS LESS THAN 18,000 MILES ON IT AND OVER THE COURSE OF THE LAST FEW MONTHS, THE SERVICE SHIFTER MESSAGE APPEARED ON MY DASHBOARD AND THE TREE LIGHTS WERE ALL LIT UP. I PARKED THE CAR, TURNED IT OFF AND WAITED A FEW MINUTES AND TURNED IT BACK ON. LIGHTS AND MESSAGE WAS GONE. THIS HAPPENED ONCE AFTER THAT - ABOUT 2 MONTHS LATER - AND SAME THING, I WAS ABLE TO RESET IT BY TURNING IT OFF AND ON. TODAY THE MESSAGE APPEARED ON MY DASHBOARD AND WOULD NOT GO AWAY. I DROVE STRAIGHT HOME (ABOUT 3 MILES), PULLED IN TO MY DRIVEWAY AND IT WOULD NOT GO IN TO PARK OR NEUTRAL - IT STAYED IN DRIVE. I WAS ABLE TO TURN THE CAR OFF BUT NOT EXTRACT THE KEY NOR COULD I START THE CAR AGAIN. I WAS DRIVING EVERY TIME THE WARNING LIGHT AND TREE LIGHTS CAME ON. TODAY THE ONLY WAY I COULD GET MY KEY OUT WAS TO USE THE MANUAL SHIFTER AND TRY TO REMEMBER THE SHIFTING PATTERN! I EVENTUALLY FIGURED IT OUT AND WAS ABLE TO REMOVE THE KEY. THE DEALER CAN'T TELL ME IF MY EXTENDED WARRANTY COVERS IT BUT WANTS ME TO DRIVE IT OVER TO THEM ABOUT 15 MILES AWAY. I AM READING THAT COST IS ANYWHERE BETWEEN $400-$1,000 AND DAYS WITHOUT A VEHICLE. THERE ARE HUNDREDS OF POSTS CITING THE SAME ISSUE ON CARGURU'S WEBSITE. THIS REALLY NEEDS INVESTIGATED FOR A RECALL. THERE IS NO WAY THIS IS SAFE!! THIS IS MY ONE AND ONLY DAILY DRIVER AND I CANNOT BE WITHOUT A VEHICLE! CHECK OUT THE COMPLAINTS HERE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296

WAS DRIVING DOWN THE ROAD AND THE PARKING BREAK CAME ON AND WOULD NOT RELEASE.

AT VARIOUS TIMES, EITHER STARTING THE CAR OR RESTARTING THE CAR, NOT ALL THE TIME, THE SERVICE SHIFTER LIGHT WILL ILLIMUNATE ON THE SCREEN BLOCKING OUT THE DIGITAL SPEEDOMETER AND LIGHTING UP THE SHIFTER TO ALL RED. AFTER SHUTTING DOWN THE CAR AND RESTARTING (SOMETIMES) THE LIGHT WILL GO OUT AND THE CAR WILL RUN FINE. I CONTACTED THE DEALERSHIP AND THE IT IS NOT COVERED BY EITHER THE BASIC WARRANTY OR THE EXTENDED WARRANTY AND THE RESOLUTION IS TO CHANGE THE WHOLE SHIFTER ASSEMBLY AT AN ESTIMATED COST OF OVER $600.00.

OIL CONSUMPTION ON VEHICLE WITH LESS THAN 50K MILES. 3 TO 4 QUARTS LOW AT EVERY 5000 MILE OIL CHANGE. CAUSING VEHICLE TO SHUT DOWN WHILE DRIVING ON CITY STREET. NO WARNING LIGHT TO INFORM YOU OF LOW OIL.

MY VEHICLE TOLD ME TO PUT IT IN NEUTRAL AND THEN PARK WHILE I WAS AT A RED LIGHT. I DID THAT AND MY VEHICLE WOULD NOT MOVE. I LEFT IT IN PARK AND TURNED THE VEHICLE OFF BUT IT WOULD NOT RESTART. I SAT AT THE LIGHT WITH MY HAZARDS ON FOR ABOUT 2 MIN, I TRIED TO TURN IT ON AGAIN AND IT STRUGGLED BUT IT ENDED UP TURNING ON. 3 DAYS LATER AT THE SAME LIGHT ON MY WAY TO WORK THE BATTERY LIGHT STARTED FLASHING AND BEEPING, MY ENGINE LIGHT TURNED, AND THE TRACTION CONTROL LIGHT TURNED ON. IT WOULDN'T LET ME DRIVE BUT 5 MPH. I PULLED OVER AND TURNED THE CAR OFF. LATER THAT DAY WHEN I TOOK IT TO THE SHOP NONE OF THOSE LIGHTS WERE ON AND I WAS TOLD "THERE'S NOTHING WRONG" WITH MY JEEP. I'M SO FRUSTRATED BECAUSE CLEARLY THERE IS SOMETHING WRONG.

ON MARCH 14TH WHILE SLOWING AND TURNING RIGHT ON A STATE MAINTAINED COUNTRY ROAD, THE VEHICLE ENGINE STALLED AND POWER STEERING WAS OUT WITH THE BATTERY LIGHT ON.. VEHICLE WAS RESTARTED AFTER TWO ATTEMPTS AFTER PUTTING IT BACK INTO PARK. ON MARCH 16TH WHILE DRIVING THE VEHICLE TO THE DEALERSHIP, THE VEHICLE STALLED AT A STOP LIGHT IN THE SAME MANNER DESCRIBED ABOVE ON US HWY 421. IT TOOK 4 ATTEMPTS TO RESTART THE VEHICLE. CURRENTLY THE DEALERSHIP CANNOT RECREATE THE STALL AND WILL BE SENDING US ON OUR WAY WITH THIS VEHICLE UNREPAIRED. MANY COMPLAINTS HAVE BEEN FOUND IN A SIMPLE GOOGLE SEARCH. THIS IS A DANGEROUS CONDITION AND WILL POSSIBLE CAUSE SERIOUS INJURY OR DEATH TO THE DRIVER AND OCCUPANTS.

'SERVICE SHIFTER' MESSAGE APPEARS ON SCREEN AND ALL LIGHTS ON SHIFTER LIGHT UP. GOES AWAY AFTER TURNING OFF CAR AND TURNING BACK ON. WHEN MESSAGE APPEARS, CANNOT VIEW DIGITAL SPEEDOMETER OR OTHER CAR DIAGNOSTICS. DEALER DOES NOT KNOW WHAT THE ISSUE IS.

MESSAGE "SERVICE SHIFTER" DISPLAYS ON SCREEN AND RED LIGHTS LIGHT-UP ALONG THE SHIFTER... OCCURS WHEN JEEP IS STATIONARY, IN DRIVEWAY OR PARKING LOTS - MULTIPLE TIMES. DEALERSHIP SAYS ITS NOT PART OF THE POWER TRAIN...? AND SUPPOSEDLY NEVER HEARD OF THIS MESSAGE....? THE CAR IS NOT SAFE AS WHEN THIS MESSAGE COMES UP YOU CANNOT MANUALLY SELECT GEARS, AND NEITHER CAN YOU ACCESS KEY INFORMATION LIKE TIRE PRESSURE, COOLANT/OIL/TRANSMISSION TEMPS, OIL LIFE, BATTERY VOLTAGE, FUEL ECONOMY, TRIP INFO. IT ALSO DISABLES THE ABILITY TO GET TO SCREEN SETUP,.

BOUGHT IT 6WEEKS AGO THE NEXT DAY THE SERVICE GEAR SHIFTER LIGHT CANE ON PULLING OUT MY DRIVEWAY AT 6 AM LATER THAT EVENING IT CAME ON AGAIN DRIVING TO THE GROCERY STORE .. A COUPLE OF DAYS LATER IT CAME ON AGAIN .. IT COMES ON RANDOMLY AND ALL THE LIGHTS ON THE GEAR SHIFT ARE LIT UP RED .. I HAVE TO TURN MY JEEP OFF AND ON TO MAKE THE LIGHTS TO GO BACK TO NORMAL AND TAKE THE SERVICE GEAR SHIFTER NOTIFICATION OFF .. IT EVEN COMES ON WHILE DRIVING DOWN THE HIGHWAY

SERVICE SHIFTER WARNING ON DASH. I'VE ALREADY HAD THIS SUPPOSEDLY REPLACED UNDER WARRANTY ONCE AND THE LIGHT HAS BEEN COMING BACK ON AGAIN. EVIDENTLY, THIS IS AN ONGOING PROBLEM FROM WHAT I'M SEEING AND IT WOULD BE NICE IF JEEP OWNERS DIDN'T HAVE TO CONTINUE TO SUFFER THE CONSEQUENCES OF THE MANUFACTURER'S SHORT COMINGS. THIS IS GETTING RIDICULOUS. JUST HAD TO HAVE MY OIL RECALL ADDRESSED BECAUSE THEY CLEARLY CAN'T BUILD CARS PROPERLY. A RECALL WOULD BE FABULOUS SO WE DON'T HAVE TO KEEP FORKING OUT MONEY ON THINGS WE SHOULDN'T HAVE TO.

I HAVE OIL LEAKING FROM BETWEEN THE ENGINE AND CYLINDER HEAD WHICH HAS LEAKED ENOUGH TO COAT THE ENGINE BLOCK AND IS ALSO LOSING COOLANT. DEALER DIAGNOSED AS A SEEPAGE SAYS IS NORMAL AND SAYS CHRYSLER WON'T FIX IT. SO ACCORDING TO CHRYSLER YOUR 2.4 ENGINE IS SUPPOSED TO LEAK AND BURN OIL. THIS IS A FIRE HAZARD.

WHILE DRIVING ABS, CHECK ENGINE, PARKING BRAKE LIGHT UP. BRAKES START TO SHAKE LIKE IF A TIRE IS SLIPPING BUT ITS NOT. STEERING WHEEL GETS STIFF. TRANSMISSION SHIFTS VERY HARD, ALL SYMPTOMS GO AWAY IF THE CAR IS WARM SOMETIMES. ITS IMPOSSIBLE TO PREDICT WHEN IT WILL START DOING ALL OF THESE SYMPTOMS AT ONCE. WE HAVE NOT TAKEN THE VEHICLE UP TO HIGH SPEEDS UNTIL WE TAKE IT TO GET CHECKED OUT BY THE DEALER.

THE "SERVICE SHIFTER" DISPLAY COMES ON INTERMITTENTLY DURING STARTUP AND WHEN PULLING IN TO A PARKING AREA. THE VEHICLE HAS TO BE PLACED IN PARK, SHUT OFF AND THEN RESTARTED. HAD THE VEHICLE CHECKED AND NO ODB CODE SHOWN IN MEMORY AND HAVE BEEN TOLD THAT THIS IS A COMMON OCCURRENCE BY OWNERS BUT DEALERS CLAIM TO HAVE NO KNOWLEDGE OF THIS PROBLEM.

CAR TURNS OFF WHILE DRIVING. NO MAINTENANCE INDICATION ON DASH. I CHECK THE OIL AND THERE IS NO OIL EVEN AFTER A RECENT OIL CHANGE. ALL MAINTENANCE HAS BEEN WITH THE SAME DEALERSHIP CAR SERVICE. THIS HAS OCURRED 5 TIMES SINCE PURCHASE. CAR SERVICE TEAM HAS CHANGED MAINTENANCE FREQUENCY TO EVERY 1300 MILES TO MONITOR OIL CONSUMPTION BUT HAVE NOT DETERMINED ROOT CAUSE. AGAIN, THIS HAS HAPPENED WHILE DRIVING (ALL 5 TIMES) ON CITY STREETS.

MY SENSORS ONLY WORK SOMETIMES, MY KEY FOB ONLY WORKS WHEN IT WANTS. IT'S STARTING TO HAVE ISSUES. MY JEEP STOPPED WORKING ON THE HIGHWAY ALL OF A SUDDEN

THE SERVICE SHIFTER LIGHT CAME ON AT 74,000 MILES AND AGAIN AT 77,000 MILES WHILE IN MOTION.

SERVICE SHIFTER ILLUMINATES ON DASH AND ALL AUTO TRANSMISSION GEARS ON SHIFTER ILLUMINATE. OCCURS WHEN CAR IS IN MOTION. HAS OCCURRED MULTIPLE TIMES IN PAST WEEK. SEARCH OF INTERNET SHOWS THIS IS VERY COMMON AMONG THESES VEHICLES

DISPLAY INDICATES "SERVICE SHIFTER" AND ALL LIGHTS ON GEAR SELECTOR ARE LIT (PRND). THIS OCCURRED AT 30,000 MILES (CODE U1465 AND P1C86-1D) AND WAS SERVICED BY THE DEALER. DEALER REPLACED THE SHIFTER. ISSUE IS REOCCURRING AT 50,000 MILES.

SINCE WE BOUGHT IT NEW, IT HAS STALLED WHEN TURNING (USUALLY LEFT) WHEN THE OIL LEVEL GETS LOW. I HAVE TAKEN IT TO THE DEALERSHIP WHERE THEY HAVE TOLD ME THAT I SHOULD HAVE TO PUT OIL IN IT FREQUENTLY AND THAT THE ENGINE SHUTTING OFF IS A SAFETY MECHANISM. THE PROBLEM IS, THERE IS NO INDICATION THAT THE OIL LEVEL IS LOW. SO UNLESS I KEEP TRACK OF HOW MANY MILES I HAVE DRIVEN, THE JEEP WILL JUST QUIT ON ME. I HAVE DEALT WITH THE ISSUE UNTIL RECENTLY WHEN I CAME WITHIN INCHES OF GETTING SLAMMED ON MY PASSENGER DOOR BECAUSE I STALLED IN THE MIDDLE OF THE ONCOMING TRAFFIC. IF A LOW OIL LIGHT CAME ON, I WOULD OBVIOUSLY HAVE MORE OIL PUT IN, BUT I GET NO WARNING AT ALL. IT JUST QUITS. USUALLY IN THE MIDDLE OF THE ROAD. THE ENCLOSED PICTURES ARE OF WHEN I HAD TO PUT OIL IN IT IN NOVEMBER. THE LAST EPISODE OF ALMOST GETTING HIT HAPPENED ON JAN 16.

I HAVE A 2018 JEEP CHEROKEE. THE SERVICE SHIFTER KEEPS COMING ON AND ALL THE GEAR SHIFT LIGHTS ARE LIT UP. THE CAR WILL STALL OR COMPLETELY STOP OPERATING WHEN THIS OCCURS. IT OCCURS WHEN I AM DRIVING IN CITY TRAFFIC, HIGHWAY TRAFFIC OR STATIONARY.

KEEPS THROWING CODE SERVICE SHIFTER

SERVICE SHIFTER WARNING COMES ON VERY OFTEN WHILE DRIVING VEHICLE.

ATTEMPTED TO ACTIVATE THE ELECTRONIC RANGE SELECT (ERS) WHILE DRIVING. IMMEDIATELY, ALL OF THE PRNDL LIGHTS ILLUMINATED RED AND THE DASH DISPLAYED THE MESSAGE "SHIFTER SERVICE". MOVING THE SHIFTER BACK TO FULLY AUTOMATIC DID NOT CLEAR THE ERROR OR THE PRNDL LIGHTS. I STOPPED THE VEHICLE, TURNED IT OFF, THEN RESTARTED THE ENGINE AND THE ERROR CLEARED.

I WAS IN DRIVE AND SITTING AT A LIGHT, I HEARD A DING AND SAW THE SERVICE SHIFTER WARNING HAD COME ON. WHEN I LOOKED DOWN AT THE SHIFTER ALL THE GEARS WERE LIT UP RED INSTEAD OF JUST THE GEAR I WAS IN.

ON 12/15/20 I DROVE LESS THAN 1 MI. DOWNHILL, STOPPED AT THE STOP SIGN & THE ENGINE QUIT & BATTERY LIGHT CAME ON. ENGINE RESTARTED ABOUT 5 MIN. I WAS LOW ON GAS, SO GAS WAS ADDED & I FILLED TANK. THE ENGINE QUIT THE NEXT DAY AT THE SAME SPOT. IT RESTARTED AFTER A FEW TRIES. THE BATTERY INDICATOR SHOWED IT HAD A CHARGE & OIL WAS GOOD. REPEAT STALLING AT SAME SPOT ON 12/24/20 AND ON 1/2/2021. VERY CONCERNING AS I WAS STUCK IN THE MIDDLE OF THE STREET AND COULD EASILY BE HIT. I HAD 27,000 & CURRENTLY HAVE 35693 MILES. THIS VEHICLE WAS SERVICED BEFORE I GOT IT AND IS TOO NEW TO BE HAVING PROBLEMS.

AFTER OWNING MY BRAND NEW 2018 JEEP CHEROKEE FOR A FEW MONTHS, I TURNED ON MY VEHICLE AND THE SERVICE SHIFTER WARNING CAME ON IN MY DASH AND ALL THE LIGHTS ON MY SHIFTER LIT UP. I CALL THE DEALERSHIP AND THEY TOLD ME TO BRING IT IN, SO I TOOK IT AND WHEN I TURNED THE CAR OFF, THE MESSAGE NO LONGER APPEARED. THE DEALERSHIP TOOK THE VEHICLE FOR DIAGNOSTIC TESTING AND IT SAID IT CAME BACK FINE. UPON GETTING MY CAR BACK, IT WAS RANDOMLY SHOWING THE SERVICE SHIFTER MESSAGE AGAIN SO I TOOK IT BACK TO THE DEALERSHIP TWO MORE TIMES FOR THE SAME ISSUE AND THEY STATED THAT THEY COULDN'T DUPLICATE THE ISSUE AND SO NOTHING WAS FIXED. I HAVE NOW OWNED THE VEHICLE FOR 3 YEARS AND THEY REFUSE TO FIX THE STILL APPEARING ISSUE. NO CHECK ENGINE LIGHT APPEARS BUT I FEAR THAT WHATEVER IS CAUSING THE WARNING TO APPEAR MAY CAUSE ISSUES. I HAVE READ THAT MANY MANY OTHERS HAVE HAD THE SAME ISSUE AND THE DEALERSHIP WOULDN'T DO ANYTHING. ALL THREE TIMES I TOOK MY VEHICLE IN, IT WAS UNDER WARRANTY AND THEY WOULDN'T DO ANYTHING.

AT 33050 SERVICE SHIFTER WARNING CAME UP ALL LIGHS ON THE SHIFTER WERE ON. TURNED CAR OFF SAT A MOMENT AND THE SERVICE SHIFTER WARNING WAS GONE. WE WERE ON A CITY STREET PUT THE JEEP IN REVERSE WHEN THIS HAPPENED VEHICLE WAS STATIONARY BEING PUT INT REVERSE

PURCHASED MY 2018 CHEROKEE IN FEB 2018 AND IN OCTOBER 2019 HAD VIBRATION IN STEERING WHEEL. DEALER SAID I HAD 4 WARPPED ROTORS THAT NEEDED TO BE REPLACED AT MY EXPENSE. IT SEEMED ODD AT ONLY 18 MONTHS OF NORMAL DRIVING, MOSTLY HIGHWAY.

AT 26,000 MILES ON MY 2018 JEEP CHEROKEE TRAILHAWK, THE SERVICE SHIFTER LIGHT CAME ON.

ALL THE ENGINE OIL LEAKED OUT OF THE CAR AND STARTED TO SMOKE WHILE I WAS IN MOTION AND THE ENGINE LIGHT CAME ON BUT WAS PERFECTLY FINE AT FIRST. I DO NOT KNOW WHAT HAD HAPPENED BUT MY ENGINE IS NOW MESSING UP AND I ALMOST GOT IN A CAR ACCIDENT.

SERVICE SHIFTER LIGHT, R,P,N,D, ALL LIGHTS TURN RED. HAPPENED MONTHS AGO AT 36,300 MILES, DIDN'T HAPPEN FOR A MONTH THEN CAME BACK. NOW COMES ON EVERY COUPLE WEEKS, SOMETIMES MULTIPLE TIMES IN A ROW. TURN CAR OFF AND BACK ON THE LIGHTS GO OFF. HAPPENS AT INTIAL START UP AND WHILE DRIVING.

THE SHIFTER KEEP SAYING THAT IT NEEDS TO BE SERVICED THE CAR ONLY HAS 30,000 MILES ON IT . I HAVE SPOKEN WITH OTHER JEEP OWNERS AND THEY SAY THAT THEY HAVE HAS THE SAME ISSUE

WE WERE TRAVELING IN OUR 2018 JEEP CHEROKEE LATITUDE AND AT A RED LIGHT, THE CAR JUST TURNED OFF. WE HAD TO SIT FOR AWHILE AND THEN RESTART IT BY PUTTING ON THE BRAKE AND SOME OTHER THING. WE REPLACED THE BATTERY AND IT RAN FOR ABOUT 20 MINUTES. THEN, IT STOPPED WHILE WE WERE AT A RED LIGHT AGAIN! IT ONLY RESTARTED AFTER REPLACING THE BATTERY TWICE. WE AREN'T SPENDING MONEY ON A NEW BATTERY UNTIL WE KNOW EXACTLY WHAT'S WRONG.

I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP TWO TIMES FOR THE CHECK ENGINE LIGHT THAT HAVE REPLACED THE BLOWER THE FILTERS AND SO ON. EVERY TIME THE AC OR HEAT COMES ON THE CAR STARTS SHAKING AND JERKING WHILE IN TRAFFIC. THE YESTERDAY WHILE DRIVING BACK IN TO POST THE VEHICLE STARTED JERKING WHILE IN MOTION AND THE CHECK ENGINE LIGHT CAME ON. I HAVE SPENT A TILE OF ABOUT 700-800$ ON THIS PROBLEM AND IT SEEMS TO BE SOMETHING THAT THE DEALERSHIP CAN NOT FIX.

WHILE DRIVING AT 55MPH, MY JEEP GAVE "SERVICE SHIFTER" AND REDUCED POWER. ALL SHIFTER LIFTS WHERE LITE. I PULLED OVER AND CALL MY DEALER, THEY ADVISED ME TO TURN OFF ENGINE FOR 2 MINUTES AND RESTART MY JEEP, THIS SHOULD CLEAR IT. THIS WAS AT 34,000. IT DID CLEAR IT. IT HAPPEN AGAIN AT 35,900 MILES AND I DID WHAT I WAS TOLD THE FIRST TIME.. HAPPEN AGAIN AT 37,500 MILES, FINALLY GOT DEALER TO LOOK AT IT AND NOW THEY SAY I NEED A NEW BEZELS, HARNESS AND SHIFTER. I HAVE READ THIS HAS HAPPEN TO 1,000S OF OTHERS.

MY CAR WENT DEAD WHILE DRIVING. TOOK TO THE SHOP AND SAID THERE WAS A "SOFTWARE UPDATE/RECALL" THAT CAUSED THE CAR TO USE MORE OIL THAN NORMAL AND I WAS DRIVING WITH NO OIL!!!!! THIS "RECALL" UPDATE HAD BEEN RELEASED "6 DAYS AGO" PER MY DODGE/CHRYSLER DEALERSHIP. WHY IS THIS RECALL NOT HERE? SOUNDS VERY STRANGE TO ME.

SERVICE SHIFTER LIGHT CAME ON ON DASH AFTER I STARTED MY JEEP, ALSO ALL THE RED LIGHTS NEXT TO THE SHIFTER WERE LIT UP. WOULD NOT TURN OFF UNTIL RESTARTING THE VEHICLE. HAVE READ MANY JEEP OWNERS HAVING THE SAME ISSUE WITH THEIR CHEROKEES. SHOULD BE RECALLED AND FIXED BY JEEP!

I CONTINUE TO GET A SERVICE SHIFTER ISSUE. VEHICLE HAS 13,000 MILES ON IT. THIS IS A KNOWN PROBLEM ACROSS MULTIPLE YEARS OF CHEROKEES. DEALERSHIP SAID IT WAS A BATTERY PROBLEM BUT AFTER A NEW BATTERY, I STILL RECEIVE THE WARNING. WARNING CAME ON WHILE PARKED, JUST AFTER STARTUP.

MY CAR IS SHOWING "CHECK SHIFTER" MESSAGE AFTER ONLY 11,000 MILES. ALL THE SHIFTER LIGHTS TURN ON RED. IT HAPPENED WHEN I TURNED ON MY CAR TO PUT IN GEAR AND HAS BEEN COMING ON MORE AND MORE LATELY. USUALLY STAYS ON WHEN I FIRST START AND DOESNT SHUT OFF UNTIL I TURN OFF AND RESTART VEHICLE.

WHILE DRIVING THE SERVICE SHIFTER LIGHT CAME ON. I PULLED OVER AND SHUT THE VEHICLE OFF. WHEN I STARTED MY VEHICLE THE NOTICE WAS GONE BUT RETURNED SEVERAL DAYS LATER. WHEN I GOOGLE WHAT A SERVICE SHIFTER WAS I SAW ALOT OF COMPLAINTS BY OTHER JEEP OWNERS. I THOUGHT I SHOULD ADD MY COMPLAINT TO THE LIST. I HAVE HAD MY VEHICLE FOR A LITTLE OVER A YEAR. I SHOULD NOT BE HAVING THIS ISSUE.

SERVICE SHIFTER ALARM, ALL LIGHTS ON GEAR SHIFTER LIGHT UP. GOES AWAY WHEN VEHICLE TURNED OFF AND RESTARTED. CAME BACK ON LESS THAN A WEEK LATER.

TRANSMISSION IS SHIFTING VERY HARD RANDOMLY WHILE DRIVING

CAR BURNS OIL AT AN EXCESSIVE RATE-POURING IN ABOUT A QUART PER WEEK. IF IT GETS TOO LOW (EVEN BEFORE SUGGESTED OIL CHANGE MILEAGE) THE ENGINE SHUTS OFF WHILE DRIVING. NO WARNING OR INDICATOR LIGHTS. THE ENTIRE ENGINE SHUTS OFF WHILE YOU ARE DRIVING DOWN THE ROAD. CURRENTLY HAPPENED 3 TIMES TO ME-OIL WAS LOW EACH TIME. VERY SCARY!

WHILE DRIVING SERVICE SHIFTER WARNING CAME ON AND ALL LIGHTS ON SHIFTER WERE LIT. THIS HAPPENED AROUND 37;600 MILES.

WAS DRIVING AND VEHICLE STOPPED MOVING. PULLED OVER AND SERVICE ELECTRICAL THROTTLE CONTROL CAME ON. FINALLY GOT THE VEHICLE TO DRIVE. CHECK ENGINE LIGHT IS ON NOW.

THE CAR RANDOMLY SHUT OFF WHILE I WAS AT A LIGHT. IT HAS DONE THIS SEVERAL TIMES AND IT IS VERY DANGEROUS. I ALMOST GOT REAR ENDED. THERE HAS BEEN SEVERAL COMPLAINTS ABOUT THIS. IT WAS IN MOTION ONCE AND THE WHEEL LOCKED UP. BUT IT WAS A VERY SLOW MOTION. SECOND TIME I WAS TAKING OFF FROM A STOP

SERVICE SHIFTER MESSAGE APPEARED WHILE DRIVING TODAY AND GEAR SHIFT LIGHTS ARE ALL RED P, R, N, D. THE SERVICE SHIFTER MESSAGE WOULD NOT DISAPPEAR BLOCKING THE SPEEDOMETER READING.

ELECTRONIC THROTTLE CONTROL LIGHT CAME ON- THIS HAS HAPPENED THREE TIMES, ONCE WHILD DRIVING AND TWICE WHEN STARTING THE CAR AND IT WAS IN PARK.

THE CAR WILL JUST SHUT OFF IN IDLE , SOMETIMES IT WILL START RIGHT BACK UP, OTHERS YOU HAVE TO WAIT A FEW MINUTES. TOOK IT TO DEALER A FEW TIMES AND THEY KEEP SAYING THAT IT IS BECAUSE WHEN THE OIL GETS LOW IT THIS MODEL THAT HAPPENS SO I HAVE TO GET THE OIL CHANGED ONCE A MONTH

'SERVICE SHIFTER' ERROR CODE STARTED APPEARING ON DASHBOARD WITH ALL GEAR LIGHTS LIT UP NEXT TO THE SHIFTER. PROBLEM RESOLVED ITSELF AFTER RESTARTING THE VEHICLE. MILEAGE AT APPROX 37K MILES, IDENTIFIED AS 'TRANSMISSION SHIFT ELECTRICAL FAILURE' BY JEEP DEALERSHIP AND REPLACED FOR AROUND $700

EXCESIVE OIL CONSUMPTION. 1 QUART EVERY 750 TO 800 MILES.

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHUT-OFF WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED HIM OF AN UNKNOWN RECALL ON THE VEHICLE. THE MECHANIC SUGGESTED THAT THE VEHICLE NO LONGER BE DRIVEN UNTIL IT WAS REPAIRED. THE CONTACT CALLED HERTRICH CHRYSLER DODGE JEEP RAM OF ELKTON (1147 E PULASKI HWY, ELKTON, MD 21921) WHERE HE WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

THIS IS THE SECOND SINCE AUGUST 2018 THAT I HAVE HAD TO REPLACE THE BATTERY. FIRST TIME IT GAVE ME A WARNING LIGHT THAT THERE WAS A PROBLEM WITH AUTO START. THEN JUST NEVER WOULD START AGAIN. THIS TIME THERE WAS NO WARNING. THE CAR WAS IN PARK, SHUT OFF AND WOULDN'T RESTART. BATTERY TESTED AT DEALER AND NOW I HAVE TO REPLACE IT AGAIN. THE BATTERY SAYS IT HAS A 36 MONTH WARRANTY BUT DEALER SAYS I HAVE TO PAY FULL PRICE FOR NEW BECAUSE IT'S A COMMON PROBLEM WITH THE AUTO START THAT FRIES THE BATTERY!

MY SISTER WAS DRIVING WHEN THE CAR SUDDENLY TURN OFF ON THE STREET. SHE TURNED IT BACK ON AND EVERYTHING WAS FINE, I'M AFRAID OF DRIVING THE CAR AND SOMETHING WORSE MAY HAPPEN.

AFTER OWNING THIS VEHICLE FOR ONE WEEK THE SERVICE SHIFTER LIGHT CAME ON AND ALL THE LIGHTS BY THE SHIFTER CAME ON. PULLED OFF THE HIGHWAY SHUT CAR OFF AND RESTARTED. LIGHTS WERE OFF CONTINUED TO DRIVE HOME . LIGHT HAS COME ON AGAIN , ALWAYS GOES OFF AFTER RESTARTING. AFTER READING ALL COMPLAINTS OF OWNERS ONLINE I AM CONCERNED THAT I WILL HAVE SHIFTING PROBLEMS GOING DOWN THE ROAD. I CAN'T BELIEVE WITH ALL THE COMPLAINTS THERE HASN'T BEEN A RECALL FOR THIS PROBLEM ON THIS CAR. I HAVE BEEN BACK TO THE DEALER SEVERAL TIMES WITH NO SATISFACTION.!PLEASE , LET SOMETHING BE DONE ABOUT THIS PROBLEM.

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE FRONT AXLE FRACTURED CAUSING THE VEHICLE TO CRASH INTO A PARK VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT A MANUFACTURER ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

WHILE DRIVING ALL THE LIGHTS COME ON BY THE GEAR SHIFT FROM PARK TON DRIVE. THE LIGHTS ARE RED. IT SAID SHIFT SYSTEM. WHEN THIS HAPPENS YOU CANNOT CHECK OIL, TIRE INFLATION, TEMPERATURE OR ANYTHING ELSE. IT HAPPENS WHILE DRIVING, TURNING, ON THE HIGHWAY. THIS HAPPENS ALL THE TIME. WHAT COULD IT BE?

DRIVING ON HIGHWAY AND THE "SERVICE SHIFTER" WARNING CAME UP ON THE INFORMATION SCREEN AND ALL THE SHIFTER INDICATOR LIGHTS P R N D ETC. LIGHT UP. HAD TO STOP AND RESTART THE VEHICLE.

SERVICE SHIFTER WARNING ON DASH & ALL RED LIGHTS OF SHIFTER. CAR ONLY HAS 17, 500 MILES. VEHICLE WAS STATIONARY.

FIRST INCIDENT, VEHICLE WAS PARKED, HENCE STATIONARY. VEHICLE WOULD NOT START, LIGHTS WOULD FLICKER AND A A CLICKING NOISE WOULD BE HEARD WHEN STARTING THE VEHICLE. VEHICLE WAS JUMP STARTED AND LET IT RUN FOR A WHILE, THEN I SHUT IT OFF TO MAKE SURE EVERYTHING IS OK AND IT DID NOT START AGAIN. SAME FLICKERING LIGHTS AND CLICKING NOISE. GOT IT JUMP STARTED AGAIN. DROVE TO AUTOZONE TO HAVE BATTERY CHECKED, WHILE TRYING TO PARK, VEHICLE JUST SHUT OFF WITH CAR ON DRIVE. AUTOZONE EMPLOYEE TRIED TO JUMP START VEHICLE AND IT WOULD NOT START AT ALL. AUTOMATIC LOCKS WOULD NOT LOCK OR UNLOCK THE VEHICLE. CAR WAS THEN TOWED TO DEALERSHIP. AS OF RIGHT NOW, UNKNOWN CAUSE OF VEHICLE INCIDENT.

I PULLED TO MY HOME AND THE SERVICE SHIFTER INDICATOR LIGHTS CAME ON. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED WHEN PUTTING MY CAR IN REVERSE.

WHILE DRIVING I GET A MESSAGE THAT SAYS SERVICE SHIFTER. AT THE SAME TIME ALL THE RED LIGHTS COME ON WHERE THE SHIFTER IS. IT STAYS ON UNTIL THE ENGINE IS TURNED OFF. THIS HAS HAPPENED REPEATEDLY. FEAR THAT IT WILL LOCK ON ME WHILE DRIVING.

SERVICE SHIFTER NOTIFICATION CAME ACROSS DASH AND ALL LIGHTS ON SHIFTER WERE LITE UP RED. THANKFULLY THE VEHICLE WAS IN PARK, AND NOT IN DRIVE. AS THE 2017S JEEP CHEROKEE HAVE THE SAME ISSUE AND NOW RECALL FOR SERVICE SHIFTER. SOMONES INCIDENT WAS THAT CAME ACROSS DASH, SERVICE SHIFTER AND WITHIN 10SECONDS THEIR FRONT WHEELS LOCKED UP AND THEY WRECKED ON THE HIGHWAY. I DONT WANT THIS TO HAPPEN TO ME !! OR ANYONE WITH A JEEP CHEROKEE.

AFTER GETTING MY JEEP WORKED ON AT CROWN JEEP OF CHATTANOOGA FOR MY DASH BOARD SAYING 'SHIFTER SERVICE' THEY REPLACED MY SHIFTER BEZEL CLAIMING THAT WAS ALL THAT WAS WRONG WITH IT. THIS IS AFTER MY JEEP THREE THE EBRAKE IN WHILE GOING 65 DOWN A HIGHWAY. TONIGHT 9/28/2020 WHILE BACKING OUT MY DRIVEWAY MY JEEP THREW THE EBRAKE ON ITSELF AGAIN. THEN DID IT WHILE GOING IN TOWARD AT 35 MPH. CHRYSLER DODGE JEEP NEEDS TO BE HELD ACCOUNTABLE FOR THEIR MISTAKES IN THEIR CARS

HAD JEEP 2 YRS 6 TIMES WE HAVE HAD PROBLEM. DRIVING DOWN ROAD TURN CORNER SERVICE SHIFTER LIGHT COMES ON. SOMETIMES WHEN VEHICLE IS STATIONARY IT ALSO OCCURS. ALL LIGHTS ON SHITER LIGHTS UP RED. AND SERVICE SHIFTER MESSAGE COMES ON. HAPPENS 3-6 MONTHS. NEEDS TO BE FIXED.

I OWN 2018 JEEP CHEROKEE WITH 56,000 MILES AND THE SERVICE SHIFTER LIGHT COMES ON THE DASH AND ALL THE LIGHTS LIGHT UP ON THE GEAR SHIFTER. THIS HAPPENS AFTER DRIVING FOR AROUND 15 - 20 MILES AND ONCE THE CAR IS TURNED OFF WITH THE ELECTRONIC PUSH BUTTON START THE LIGHTS GO AWAY FOR A SHORT TIME AND THEN COME BACK ON AGAIN. THIS HAPPENS ONLY WHEN THE CAR IS IN MOTION.

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE SERVICE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE ISSUE AS NEEDING TO REPLACE THE BEZEL AND HARNESS ON THE GEAR SHIFTER. THE MECHANIC STATED THAT IF LEFT UNREPAIRED, THE VEHICLE WOULD EVENTUALLY BE UNABLE TO SHIFT OUT OF PARK. THE CONTACT MADE AN APPOINTMENT WITH HUNTINGTON JEEP CHRYSLER DODGE RAM (5080 JERICHO TPKE, COMMACK, NY 11725 (631) 993-3300). THE DEALER STATED THAT THEY HAD NOT HEARD OF THE ISSUE BEFORE AND PROVIDED AND ESTIMATED COST TO DO THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.*LN*DT *TR

THE SHIFTER HAS COME ON TWICE NOW AND ALL LIGHTS POP UP ON GEAR SHIFT. THIS IS ABOUT THE 4TH TOME IN 1 -1/2 YRS IN MOTION.

TL* THE CONTACT'S WIFE OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 60 MPH, SEVERAL LIGHTS ON THE GEAR SHIFTER ILLUMINATED AND SERVICE SHIFTER WARNING MESSAGE ALSO APPEARED ON THE INSTRUMENT PANEL. HIS WIFE SLOWED DOWN TO 30 MPH AND WAS ABLE TO REACH HER DESTINATION WITHOUT FURTHER ISSUES. THE CONTACT CALLED BARKAU CHRYSLER DODGE JEEP RAM OF FREEPORT (700 E SOUTH ST, FREEPORT, IL 61032) BUT THE DEALERSHIP WAS CLOSED. THE CONTACT THEN CALLED ANDERSON CHRYSLER DODGE JEEP RAM (5711 E. STATE ST, ROCKFORD, IL 61108) WHERE THE CONTACT WAS INFORMED TO BRING THE VEHICLE IN AS SOON AS POSSIBLE TO BE SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000.

'SERVICE SHIFTER' LIGHT HAS COME ON THE DASH SEVERAL TIMES. STARTING AT 26,000 MILES. HAVE TAKEN IT SEVERAL TIME TO CROWN CHRYSLER DOGE JEEP IN CHATTANOOGA TENNESSEE FOR THEM TO TELL ME IT'S ONLY THE BATTERY. THIS BATTERY HAS BEEN REPLACED AND THIS ISSUE IS STILL OCCURRING. TONIGHT, SEPTEMBER 18, 2020, MY JEEP CHEROKEE NOTIFIED SERVICE SHIFTER THE. SLAMMED THE EBRAKE ON WHILE GOING 55. THIS IS A MAJOR SAFETY ISSUE AND THE DEALERSHIP KEEPS STATING NOTHING IS WRONG. I HAVE ALSO HAD ISSUES WITH AFTER PUSHING THE 'BUSH TO START' BUTTON 'TO CUT THE CAR OFF,' THE BUTTON STATES THE CAR IS OFF, BUT YET THE ENGINE IS STILL RUNNING. I NO LONGER WANT THIS 2018 JEEP CHEROKEE DUE TO IT BEING A SAFETY ISSUE.

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE GEAR SHIFTER BOX WAS ILLUMINATED AS WELL. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE WORKED AS DESIGNED. THE CONTACT CALLED #1 COCHRAN CHRYSLER DODGE JEEP RAM (110 RTE 908 BUILDING 2, NATRONA HEIGHTS, PA 15065, (412) 245-4280) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.

MY CHEROKEE IS 2018, I BOUGHT IT USED JAN OF 2020. IN SEPT OF 2020 MY STARTER BROKE, I PAID $550 TO GET IT FIXED. THIS MORNING, ABOUT 4 DAYS LATER THE STARTER IS BROKEN AGAIN. MY MECHANIC IS VERY GOOD, AND WARNED ME ABOUT MULTIPLE PEOPLE COMING IN WITH THIS ISSUE AND IT BREAKING AGAIN. HE TOLD ME TO GET A NEW CAR WHICH I PLANNED ON DOING BUT IT BROKE BEFORE I GOT THE CHANCE. I LOOKED IT UP ONLINE AND MULTIPLE PEOPLE LEFT REVIEWS WITH THE SAME PROBLEM.

ALL LIGHTS ON SHIFTER COME ON RANDOMLY WHEN TURNING ON VEHICLE. YOU CAN'T PUT IN DRIVE WHILE LIGHTS ARE ON. YOU HAVE TO TURN CAR ON MULTIPLE TIMES OR UNTIL LIGHTS GO OFF. ON DASH BOARD IT READS SERVICE GEAR SHIFT LIGHTS

SERVICE SHIFTER WARNING LIGHT COMES ON AT THE DASH WHEN DRIVING.ALL INDICATOR LIGHTS ON SHIFTER LIGHT UP. PULLED OVER AND TURNED CAR OFF AND BACK ON AND IT WAS GONE.

I HAD A PROBLEM WITH SERVICE SHIFTER

10 SEP 2020 AT 0745 MY JEEP CHEROKEE WITH 34,000 MILES HAD A DASH MESSAGE SAYING "SERVICE SHIFTER" AND ALL THE LIGHTS ON THE SHIFTER EMITTED RED. AFTER TURNING CAR OFF AND BACK ON THERE WAS NO MESSAGE OR ANYTHING.

SERVICE SHIFTER LIGHT COMES ON AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP AND SOME CAUSES VEHICLE TO STALL . DEALER SAYS IT NEEDS A NEW WIRING HARNESS AND BEZEL BUT IS NOT UNDER RECALL EVEN KNOW ITS A COMMON PROBLEM AND HAS BEEN FOR YEARS. TALKED TO MULTIPUL PEOPLE HAVING SAME ISSUE ONE INVOLVED IN A CRASH FROM IT

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THE WHILE DRIVING 30-35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS DIFFICULT TO RESTART. THE SHIFT TO PARK WARNING LIGHT WAS BLINKING. THE CONTACT ADDED OIL TO VEHICLE. THE CONTACT CALLED KEVIN'S ROYAL AUTOMOTIVE (3961-3964 WAVERLY RD, OWEGO, NY 13827, (607) 687-3412) AND WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THAT THE SAFETY FEATURE WAS ENGAGED. THE CONTACT WAS INFORMED THE SAFETY FEATURE ENGAGED WHEN THE OIL LEVEL WAS LOW. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.

STARTED VEHICLE AND ALL LIGHTS ON THE SHIFTER PANEL CAME ON AND A WARNING OF "SERVICE SHIFTER" CAME ON THE DASH. THIS HAPPENS MULTIPLE TIMES PER WEEK AND AFTER TWO ATTEMPTS AT GETTING THIS FIXED, THE DEALERSHIP HAS NO CLUE. IT IS NOW IMPOSSIBLE TO SHIFT WHEN THIS HAPPENS.

I AM CONSISTENTLY GETTING A SERVICE SHIFTER LIGHT ON MY 2018 JEEP CHEROKEE. IT HAS 30000 MILES ON IT. I SHUT THE CAR OFF AND IT GOES OFF. I HAVE SEEN ANOTHER OF OTHER COMPLAINTS ON ONLINE FORUMS ABOUT THIS SAME ISSUE.

SERVICE SHIFT LI8GHT COMES ON AND THEN RANDOMLY GOES AWAY, IT WILL RANDOMLY COME ON WHILE DRIVING, THERE WAS A RECALL ON 2017 JEEP CHEROKEE'S WITH THIS ISSUE

SERVICE SHIFTER SHOWING UP ON DISPLAY MULTIPLE TIMES. I HAD IT REPLACED RIGHT AWAY THE FOLLOWING MONTH. CHRYSLER HELPED WITH MY REPAIRS.

SERVICE SHIFTER KEEPS APPEARING ON THE DASH OF THE JEEP. ALL OF THE LIGHTS BESIDE OF THE SHIFTER LIGHT UP RED AND STAY ON UNTIL THE VEHICLE IS TURNED OFF. I HAVE CONTACTED THE DEALERSHIP AND THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. THE LIGHT WILL TURN ON WHEN IT IS PARKED OR RANDOM TIMES WHILE I AM DRIVING DOWN THE ROAD. THE PROBLEM HAS HAPPENED SINCE THE VEHICLE WAS PURCHASED.

MY JEEP KEPT GIVING THE SERVICE SHIFTER BUT WHEN I CALLED THE DODGE HOUSE IN ODESSA TEXAS THEY TOLD ME THERE WAS NO RECALL FOR IT. SO I HAD TO PAY FOR THE REPAIR BUT STILL TOOK ALMOST 3WEEKS JUST FOR THEM TO GET THE PART BECAUSE THEY WHERE IN BACK ORDER

FILLED UP ON GAS, WHEN STARTING THE CARE IT STATED OIL CHANGE SOON. 3 MILES DOWN THE ROAD THE CAR STARTED TO SHUTTER LIKE IT WANTED TO SHUT OFF. WITH IN 20 MILES IT DID THIS 7 TIMES ON A FREEWAY. WHEN ON THE SURFACE STREETS IF THE CAR WAS STOPPED IT WOULD SHUTTER THEN TURN OFF. IT WOULD STATE PLACE INTO PARK AND RESTART VEHICLE. I WAS NOT OVER DUE FOR AN OIL CHANGE. I DID NOT LET EVEN THE GAS LIGHT COME ON. I HAD BEEN DRIVING THE CAR FINE TILL THE OIL CHANGE SOON LIGHT CAME ON. *TR

WHILE DRIVING THE SERVICE SHIFTER APPEARED ON DASH. HAD TO PULL OVER AND RESTART THE VEHICLE. THIS HAS HAPPENED SEVERAL TIMES AND IS BECOMING MORE FREQUENT.

MY CAR ONLY HAS 41,000 MILES AND RECENTLY JUST PURCHASED IT 2 MONTHS AGO AND IT STARTED SAYING 'SERVICE SHIFTER' AND THE SHIFTS ALL LIGHT UP RED. AFTER DOING SOME RESEARCH ONLINE, A LOT OF JEEP OWNERS EXPERIENCE THIS ISSUE WITH JEEPS. AN ISSUE THAT NEVER SEEMS TO GO AWAY REGARDLESS OF TAKING IT TO A SHOP

I HAVE A 2018 JEEP CHEROKEE AND A COUPLE OF TIMES THE SHIFT SERVICE LIGHT COMES ON AND PRND ALL LIGHT UP...LOOKED IT UP ON LONG AND A LOT OF JEEPS HAVE THIS PROBLEM...THAT'S WHY I BOUGHT A NEW CAR SO I WOULD BE SAFE AND NOW I'M SCARED THAT I WILL WRECK IF IT GOES OUT...WHEN THIS HAPPENED YOU HAVE TO PUT IT IN GEAR AND CUT YOUR CAR OFF...BUT WHAT IF IT DOES IT WHILE I'M DRIVING

EVERY NOW AND THEN WHEN I START THE VEHICLE OR WHILE I AM DRIVING IT A MESSAGE WILL POP UP ON MY DASHBOARD THAT SAYS 'SERVICE SHIFTER.' THE SHIFTER LIGHTS FLASH RED AND I GENERALLY HAVE TO PULL OVER AND RESTART THE VEHICLE. SOMETIMES MORE THAN ONCE. THE SHIFTER APPEARS TO FUNCTION PERFECTLY FINE, SO IT IS PUZZLING THAT I GET THIS REOCCURRING NOTIFICATION EVERY FEW THOUSAND MILES.

SERVICE SHIFTER MESSAGE APPEARED WHEN I WAS DRIVING. THE DRIVE, REVERSE, NEUTRAL AND OTHER DRIVE INDICATORS LIT UP IN RED.

ALL THE LIGHTS ON THE GEAR BOX TURN ON AND SAYS "SERVICE SHIFTER". HAPPENED ONCE A MONTH AND IS BECOMING MORE AND MORE FREQUENT.

MY 2018 JEEP CHEROKEE, THE SERVICE SHIFTER WARNING LIGHT APPEARS ON MY DASH AND ALL OF THE GEAR LIGHT APPEAR SOLID RED ON MY SHIFTER, THIS CONTINUES TO HAPPEN WHEN I PUT MY CAR IN PARK OR WHEN I COME TO A STOP WHILE DRIVING, IT'S VERY CONCERNING BECAUSE I TOOK IT TO MY LOCAL DEALER FOR ANOTHER MAJOR ISSUE ( OIL CONSUMPTION) AND THEY TOLD ME THAT THEY COULD NOT FIND ANY CODES OF THE ERROR OCCURRING. THIS HAPPENS PERIODICALLY AND WHEN I TURN THE CAR OFF AND THEN BACK ON THE 'SERVICE SHIFTER'' LIGHT GOES AWAY. THERE NO WAY FOR THE DEALER TO FIX THE ISSUE BECAUSE THEY SAY THE CAN'T FIND ANY ERROR CODES WHEN I HAVE TIME STAMPED PICTURES ON MY PHONE OF THIS HAPPENING. I'M AFRAID THIS MIGHT LEAD TO AN ELECTRICAL FIRE OR SHIFTER FAILURE WHILE IN TRAFFIC DRIVING.

I HAVE 2018 JEEP CHEROKEE WITH 85353 MILES IT HAD SERVICE SHIFTER TWICE WHEN I WAS DRIVING SO I HAD TO PULL OVER ON HIGHWAY AND TURN OFF ENGINE AND TURN ON ENGINE SHIFT TO PARK THEN TO DRIVE

VEHICLE STALLS AT START OF DAY AFTER DRIVING NO MORE THAN A HALF A MILE. THIS HAS HAPPENED FOR THE PAST TWO DAYS IN TRAFFIC. BATTERY LIGHT COMES ON AFTER STALLS AND DOES NOT START. LETTING IT SIT FOR AWHILE IT EVENTUALLY STARTS. BATTERY WAS FULLY TESTED AND HOLDS CHARGE. DECIDED TO PARK VEHICLE AND HAVE IT TOWED TO DEALER AS TO NOT RISK TRAFFIC CRASH.

EXCESSIVE OIL LOSS IN ENGINE. LITTLE OIL ON DIPSTICK. OIL CHANGE IS NOT DUE FOR ANOTHER 4,774 MILES. VEHICLE STALLS WHEN DRIVING NO MORE THAN 1/2 MILE.

SERVICE SHIFTER LIGHT AT 33,000 MILES. I HAVE KNOWN ABOUT THE "SERVICE SHIFTER" LIGHT ISSUE WITH MANY OTHER JEEPS, SO I WANTED TO ALSO REPORT. THAT IS TOO MUCH. I WAS UNABLE TO TAKE MY JEEP IN FOR SERVICE RIGHT AWAY, AND THEN COVID HAPPENED, SO NOW I'M WAY PAST MY WARRANTY MILES SO HAVE NOT BEEN ABLE TO GET IT FIXED.

WHILE DRIVING, THE VEHICLE SHUTS DOWN, I LOST ALL CONTROL. A MESSAGE POPPED UP THAT SAID 'APPLY BRAKE AND PUT IN PARK OR NEUTRAL' THE ENGINE SLOWLY LOST ALL ACCELERATION AND CAME TO A COMPLETE STOP. THE CAR BEEPS AND SAID 'LOW BATTERY' BUT ALL LIGHTS AND VOLTAGE READING WAS COMPLETELY NORMAL. I TURNED CAR OFF, RESTARTED CAR, AND IT WAS FINE, I DRIVE IT ANOTHER 100 METERS AND IT REPEATS THIS EXACT CYCLE ALL THE WAY HOME.

SERVICE SHIFTER DASH WARNING COMES ON WHILE DRIVING. AT THE SAME TIME, THE PRND LIGHTS ON THE GEAR SELECTOR LIGHT UP. THE NOTIFICATION CLEARS AND THE LIGHTS TURN OFF WHEN THE VEHICLE IS SHUT OFF AND RESTARTED; HOWEVER, THE NOTIFICATION WILL APPEAR AGAIN INTERMITTENTLY. THE VEHICLE HAS BEEN SERVICED FOR THIS ISSUE THREE TIMES AND WILL GO IN FOR ANOTHER SERVICE TO RESOLVE THIS ISSUE ON WEDNESDAY, JULY 29. AS OF NOW, THE VEHICLE HAS NOT BEEN REPAIRED AND THE WARNING LIGHT STILL COMES ON.

THIS HAS BEEN A RECURRING ISSUE. THE ON BOARD SCREEN WILL SUDDENLY SHOW "SERVICE SHIFTER" AND ALL THE SHIFTER INDICATOR LIGHTS GO RED. THIS HAS HAPPENED WHILE DRIVING AND ALSO AT INITIAL STARTS. WHEN VEHICLE IS SHUT DOWN AND RESTARTED, EVERYTHING RETURNS TO NORMAL. DOING SOME RESEARCH THAT SAYS OVERHEATING PROBLEMS CAN ENSUE.

IN MARCH, DRIVING DOWN RED ROAD - CAR SUDDENLY STALLED AND THEN SHUT DOWN COMPLETELY. AS IT WAS SHUTTING DOWN, I WAS ABLE TO MOVE IT TO THE RIGHT LANE AS TO AVOID THE TRAFFIC. CALLED TOW TRUCK AND WHEN THEY CAME, WENT TO JUMP THE CAR AND THERE WAS NO NEED - CAR STARTED. WENT STRAIGHT TO THE DEALER AND THEY SAID IT'S AN ISSUE WITH THIS CAR THAT I CAN'T WAIT UNTIL THE OIL IS LOW. PANDEMIC CAME SO DIDN'T DRIVE MUCH - LAST THURSDAY, 7/18, I GOT IN THE CAR AND IT DIDN'T START AGAIN - I WAITED A WHILE AND IT HESITATED STARTING. FINALLY STARTED AND WENT TO DO GROCERIES. LEAVING THE STORE, THE SAME THING HAPPENED, THE CAR DID NOT START AT ALL, CONTINUED TO TRY AND IT FINALLY STARTED. TOOK CAR TO THE DEALER 7/17/20 - STILL 1,000 MILES TO GO BEFORE NEXT OIL CHANGE AND AGAIN, THEY SAID I HAVE TO DO THE OIL CHANGE NOW EVERY 2500 MILES. THE CAR HAS SYNTHETIC OIL - I SHOULD NOT HAVE TO CHANGE EVERY 2500 MILES AS THE OIL IS ALSO MORE EXPENSIVE. TODAY 7/18, CAR DID NOT START AGAIN, SHUT DOWN COMPLETELY. AFTER SEVERAL ATTEMPTS IT STARTED AND NOW THE CHECK ENGINE LIGHT IS ON. READ ONLINE CAR HAS ISSUES WITH THE ENGINE SHUTTING DOWN AND STALLING AND THERE IS A CLASS ACTION SUIT. I AM AFRAID TO DRIVE IT AS IT MAY STOP IN THE MIDDLE OF THE ROAD AND IT'S A SAFETY CONCERN. HEADING TO THE DEALER AGAIN TOMORROW MORNING BECAUSE NOW THE CHECK ENGINE LIGHT IS ON AND CONTINUE TO HAVE THE ISSUE OF THE CAR NOT STARTING, SHUTTING DOWN AND STALLING.

MANY TIMES WHEN THE VEHICLE HITS A GOOD SHARP BUMP IN THE ROAD OR I BUMP THE SHIFTER SHARPLY, THE DISPLAY IMMEDIATELY GIVES A SERVICE SHIFTER FAULT ALERT ON THE COMMUNICATION PANEL AND ALL OF THE LIGHTS P, R, N, F AND THE MANUAL LIGHTS ILLUMINATE ON THE SHIFTER. THE VEHICLE CAN BE MOVING OR AT REST AND THE IGNITION ON FOR THIS TO HAPPEN. I HAVE REPORTED THE INCIDENTS AT EACH OF THE OIL SERVICE CHECKUPS AT THE DEALER, HOWEVER WHEN ALL IS SAID AND DONE IT NEVER GETS ACKNOWLEDGED THAT IT WAS EVEN MENTIONED OR THE MECHANIC THAT WORKS ON TRANSMISSIONS COULD NOT GET TO IT THAT DAY.

WHEN MY VEHICLE ACCELERATES THE TRANSMISSION SEEMS TO BE SLIPPING OR NOT FULLY ENGAGING. THE RPMS WILL SPIKE TO ABOUT 4,000 BEFORE THE TRANSMISSION WILL SHIFT, AND WHEN IT SHIFTS THE WHOLE VEHICLE WILL SHUDDER LIKE IT'S BEEN HIT BY A SLEDGEHAMMER WIELDED BY THOR HIMSELF. TO BE ABLE TO CONTINUE DRIVING MY VEHICLE I HAVE TO SLOWLY ACCELERATE AND KEEP THE VEHICLE UNDER 3,000 RPMS. THIS ONLY SEEMS TO BE A PROBLEM ON A HIGHWAY OR ROADWAY THAT IS 55MPH OR HIGHER.

CAR WAS SITTING STILL, HAD NOT BEEN RUNNING (IN OVER 36 HOURS)L UNDER THE CARPORT. WE WENT TO GET INTO THE CAR AND THEN NOTICED, THE BACK GLASS HAD BUSTED IN THE SAME PLACE (THE HEATER CONNECTOR) ON BOTH SIDES. THE GLASS BUSTED OUT WARDS. HUSBANDS VEHICLE WAS RIGHT BESIDE THIS ONE, AND THERE WAS NO VISIBLE SIGNS OF VANDALIZM.

SERVICE SHIFTER WARNING LIGHT COMES ON AND BLOCKS OUT ALL OTHER DIGITAL READ OUT UNTIL THE VEHICLE IS PARKED TURNED OFF AND BACK OF. ISSUE CONTINUES TO REOCCUR

SERVICE SHIFTER LIGHT CAME ON, ALL LIGHT ON SHIFTER LIGHT UP.

WHEN SHIFTING TO PARK, INTERMITTENTLY WONT STAY INDICATING P AND REST OF SHIFT POSITIONS ILLUMINATE WITH "SERVICE SHIFTER" DISPLAYING ON STATUS SCREEN. TO FIX IT, PUSH SHIFTER UP HARDER TO PARK POSITION ENSURING P ILLUMINATES, TURN VEHICLE OFF THEN START AND VERIFY NO SERVICE MESSAGE. SOMETIMES THIS HAPPENS WHILE DRIVING BUT USUALLY AFTER BEING PARKED AND RESTARTED. SERVICE SHIFTER MESSAGE PREVENTS SPEED SCREEN FROM DISPLAYING WHILE DRIVING. *TR

THE SERVICE SHIFTER NOTIFICATION CAME UP ON THE DASHBOARD SCREEN WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY, UNABLE TO BE CLEARED, AND ALL RED LIGHTS ON SHIFTER WERE LIT UP. (PRND) AFTER STOPPING, TURNING OFF VEHICLE AND RESTARTING CLEARED THE MESSAGE, HOWEVER, VEHICLE ALSO CONTINUES TO JERK IN BETWEEN GEARS.

I'VE HAVE MY 2018 JEEP CHEROKEE SINCE NOVEMBER 1,2017 AND IN EARLY 2019 A 'SERVICE SHIFTER' MESSAGE SHOWED UP ON THE DASHBOARD. I TURNED THE ENGINE OFF AND WAITED 30 SECONDS AND TURNED IT BACK ON AND IT SHOWED UP AGAIN SO I TOOK IT TO THE DEALERSHIP CLOSED TO MY HOUSE THEY FIXED IT. AFTER I GOT IT FIXED THE SAME MESSAGE HAS SHOWED UP 6-8 MORE TIMES AND I REPEATED THE SAME PROCESS WHERE I TURN THE ENGINE OFF AND ON AGAIN AND THE MESSAGE GOES AWAY BUT THEN A FEW WEEKS LATER IT SHOWS UP AGAIN. ALSO IT WILL SHOW UP SOMETIMES WHEN I'M DRIVING ON THE HIGHWAY OR EVEN JUST DRIVING DOWN THE STREET. *TR

CHECK ENGINE LIGHT CAME ON AT 18001 - VEHICLE WAS IN PARK AND JUST STARTED SO I CAN DRIVE IT - HAD BEEN SITTING FOR OVER A DAY SO ENGINE WAS COLD. DISPLAY IN CENTER OF PANEL READ "SERVICE SHIFTER". THE NEXT DAY THE MESSAGE AND CHECK ENGINE LIGHT WERE GONE. TOOK TO DEALERSHIP SINCE STILL UNDER WARRANTY AND THEY SAID IT NEEDS A NEW WIRING HARNESS AND NEW SHIFTER. BEEN ADVISED BY DEALERSHIP AND INTERNET RESEARCH THAT THIS IS A COMMON PROBLEM AND WANTED TO ADD MY JEEP TO THE LIST TO ASSIST IN GETTING THIS ITEM RECALLED BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE BATTERY POWER SENSOR WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 18V524000 (ELECTRICAL SYSTEM). THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

SERVICE SHIFTER LIGHT COMES ON AND REMAINS ON WITH ALL SHIFTER LIGHTS ON AT THE SAME TIME. MENU FOR CAR IS NO ACCESSIBLE DASH PANEL IS LOCKED. PERIODICALLY AND RANDOMLY COMES ON AND GOES OFF WHEN DRIVING OR STATIONARY. CALLED DEALER AND THEY HAVEN'T HEARD OF IT. *TR

MY CAR LOST ALL POWER WHILE IN MOTION IN THE MIDDLE OF A CITY STREET INTERSECTION WITH A SHIFTER ERROR CODE. WOULD NOW ACCELERATE, AND THE STEERING WHEEL LOCKED. TURNED OFF AND BACK ON AND DID IT INSTANTLY AGAIN. CALLED THE DEALERSHIP AND WAS TOLD IT NEEDED AN OIL CHANGE. I JUST PURCHASED THIS VEHICLE 2 MONTHS AGO. *TR

AS DRIVING VEHICLE SHUTS DOWN LOOSE ALL CONTROL. MESSAGE POPS UP THAT SAYS. APPLY BRAKE AND PUT IN PARK OR NEUTRAL. ENGINE SHUTS DOWN. IN MOTION ON HIGHWAY. VERY DANGEROUS. *TR

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 45-50 MPH, THE VEHICLE STALLED WITHOUT WARNING. AN AUDIBLE CHIME WAS HEARD PRIOR TO THE FAILURE. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND RESTARTED THE VEHICLE. ZIMMER CHRYSLER DODGE JEEP RAM (1086 BURLINGTON PIKE, FLORENCE, KY 41042), WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND IT WAS CONFIRMED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE CONTACT STATED THAT THE VEHICLE RECEIVED FOUR OIL CHANGES WITHIN 24 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

SERVICE SHIFTER WARNING LIGHT. *TR

THE MESSAGE SERVICE SHIFTER APPEARS, AND ALL OF THE GEARS ON THE GEAR SHIFT LIGHT UP. THERE IS NO SPECIFIC REASON THIS HAPPENS. IT HAS HAPPENED MULTIPLE TIMES, SOMETIMES WHILE IN MOTION AND BRAKING, SOMETIMES WHILE THE CAR IS PARKED. IT STARTED WHEN MY CAR WAS NO LONGER UNDER THE 32,000 MILE WARRANTY AT THE DEALERSHIP. THIS SEEMS TO BE A POPULAR ISSUE AFTER I RESEARCHED IT. *TR

SERVICE SHIFTER LIGHT IS ON AT 39K MILES. IT WAS ON WHILE STATIONARY, IN PARK, AND WHILE IN MOTION, IN DRIVE.

THE 'SERVICE SHIFTER' COMES ON AND ALL OF THE GEARS LIGHT UP. THE CAR HAS A SMELL OF ANTIFREEZE BUT NO INDICATION OF THE CAR RUNNING HOT. THE WARNING GOES AWAY AFTER RESTARTING THE CAR. THIS HAPPENS WHILE THE CAR IS IN MOTION

MY SERVICE SHIFT LIGHTS UP ON DASH AND ALL THE LIGHTS FOR P,R,N,D ALL LIGHT UP. THIS NEEDS A RECALL I HAVE READ HUNDREDS OF ISSUES WITH THIS AND SOME ARE GETTING ATTORNEYS. THIS NEEDS TO BE RECALLED MY JEEP ONLY HAS 48000 MILES. AND IF I'M SERIOUSLY INJURED I'LL BE SUING ALSO. YOU CAN'T LET THIS CONTINUE THESE DEALERSHIPS NEEDS TO HANDLE THIS AS A RECALL!

BOUGHT MY VEHICLE 12/21/2017. HAVE HAD NOTHING BUT PROBLEMS EVER SINCE. TOOK MY CAR TO [XXX] IN AUSTIN WHERE IT WAS PURCHASED SEVERAL DIFFERENT TIMES. I WAS ALWAYS TOLD THERE WAS NOTHING WRONG WITH IT. IN NOVEMBER 2019 MY CAR BROKE DOWN AND I PAID TO HAVE IT TOWED TO THE DEALERSHIP IN SA SINCE THAT IS WHERE I WAS RELOCATED TO FOR WORK. BLAMED IT ON MY OIL WHICH I WAS NEVER NOTIFIED BY MY VEHICLE IT WAS EVEN LOW. ENGINE HAS NOT BEEN ACTING RIGHT SINCE. 5/21/2020 I WENT ON A TRIP BUT ONLY MADE IT TO WACO. VEHICLE SHUT OFF GOING 70 MPH ON THE FREEWAY AND I ALMOST GOT HIT BY SEVERAL DIFFERENT VEHICLES BECAUSE OF IT. 5/26/2020 DEALERSHIP CALLED ME TO LET ME KNOW I WAS GETTING A NEW ENGINE SINCE MINE WAS COMPROMISED BY THE OIL IT WAS CONSUMING. NOW I AM BEING TOLD THAT I HAVE TO DRIVE IT AND TEST IT BEFORE THEY WILL REPLACE IT. HAVE DONE AN INTENSIVE AMOUNT OF RESEARCH AND THIS IS A HUGE LIABILITY TO PUT MY LIFE IN DANGER FOR A TEST THEY NEED FOR THE COMPANY. CALLED THE LOCATION I PURCHASED IT AT AND SURPRISE THEY WILL NOT TAKE CARE OF IT. NOTHING BUT PROBLEMS WITH THIS VEHICLE SINCE I PURCHASED IT AND THEY HAVE NEVER DONE ANYTHING TO MAKE IT RIGHT.*DT*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN DRIVING A SHIFTER SERVICE LIGHT COMES ON. ALL ON THE RED LIGHT INDICATORS COME ON BY SHIFTER. *BF*JB

TURNED ON JUST FINE, PULLED OUT TO THE STREET FROM THE STORE GRADUALLY. SLOWED DOWN FOR THE RED LIGHT AND BEFORE I STOPPED ALL THE RED LIGHTS TURNED ON ON THE SHIFTER AND THEN ON MY SCREEN IT SAID SERVICE SHIFTER. I'VE ONLY OWN THIS CAR FOR A MONTH AND DOESN'T EVEN HAVE PLATES ON IT YET. 43000 MILES WHEN BOUGHT AND I'M NOT A HAPPY PERSON

THE SERVICE SHIFTER ERROR HAS REPEATEDLY COMING ON DESPITE THE SHIFTER HARNESS BEING REPLACED TWICE, THE HARNESS BEING REPLACED AND COMPUTER UPDATES. ALL THE LIGHTS ON THE SHIFTER TURN RED. THE CAR RANDOMLY JUMPS TO 5000 RPMS AND WILL GO INTO NEUTRAL OR PARK WHILE DRIVING. THE CAR WILL HESITATE WHEN ACCELERATING FROM A STOP AND IS VERY UNSAFE TO DRIVE. I HAVE CONTACTED CHRYSLER JEEP ABOUT THE ISSUE AND THE CAR HAS BEEN IN THE SHOP MULTIPLE TIMES OVER THE YEAR AND HAS RECENTLY BEEN IN THERE FOR A MONTH. *TR

SHIFTER SERVICE WARNING STATING NEEDS SERVICES APPEARS WHILE DRIVING ON THE HIGHWAY. WHEN SERVICE LIGHT COMES ON ALL THE LIGHTS ON THE SHIFTER ARE LITE UP RED. DEALER IS NOT AWARE OF ANY RECALL WHEN I TURNED THE ENGINE OFF THE SHIFTER SERVICE LIGHT GOES AWAY HOWEVER COMES BACK IN A FEW DAYS TO A WEEK OR SO LATER. HAS HAPPENED AT LEAST 4-5 FIVES NOW IN LAST 2 MONTHS

TL* THE CONTACT LEASED A 2018 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE OPERATED AS INTENDED AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO QUIRK CHRYSLER DODGE JEEP RAM OF DORCHESTER (40 HALLET ST, BOSTON, MA 02124) WHERE THE GEAR SHIFTER BEZEL WAS REPLACED HOWEVER, THE FAILURE RECURRED SOON AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE A 40 POINT INSPECTION WAS PERFORMED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS LINKED TO A LOW OIL PRESSURE. THE DEALER INFORMED THE CONTACT TO MONITOR THE OIL AND TO RETURN ONCE THE VEHICLE HAD ACCUMULATED AN ADDITIONAL 1,000 MILES. THE CONTACT BROUGHT THE VEHICLE BACK ON TWO SEPARATE OCCASIONS AFTER DRIVING 1,000 MILES HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,844.

PURCHASED A 2018 JEEP CHEROKEE IN MAY OF 2019. A FEW MONTHS IN TO OWNERSHIP I HAD AN ODD OCCURRENCE WHERE ALL OF THE LIGHTS ON MY GEAR SHIFT PRND WERE ALL LIT UP RED. AND THE WARNING NOTATION ON DASH SAID "SERVICE SHIFTER". IT WAS ALARMING BUT HAPPENED ONCE OR TWICE OVER A PERIOD OF SEVERAL MONTHS SO I THOUGHT IT WAS A FLUKE OR MISHAP. FAST FORWARD TO MARCH OF 2020, RIGHT UNDER A YEAR OF OWNERSHIP AND THE SERVICE SHIFTER PROBLEM HAS BECOME NEAR CONSTANT. I WILL HEAR A 'DING' IN THE MIDDLE OF DRIVING, SOMETIMES AT HIGH SPEEDS ON THE FREEWAY, THE GEAR SHIFTER WILL TURN ALL RED AGAIN AND THE MESSAGE APPEARS ON SCREEN. WHILE THIS IS HAPPENING YOU CANNOT GET ANYTHING ELSE TO COME ON THE SCREEN....FUEL ECONOMY OR SPEED, WHICH I USE REGULARLY IN MY VEHICLE. ---I CONTACTED MY DEALERSHIP AND WAS TOLD THERE ARE NO ACTIVE RECALLS ON THIS VEHICLE AND THAT I AM OUT OF BASIC WARRANTY AND THE POWERTRAIN WARRANTY WOULD ONLY COVER ENGINE/TRANSMISSION, THUS NOT HELPING ME IN THIS SITUATION. AFTER HEARING THAT FROM THEM I DECIDED TO LOOK UP THIS ISSUE ONLINE AND IMAGINE MY SURPRISE TO SEE I AM NOT ALONE WITH THIS ISSUE. I CAME ACROSS NUMEROUS SIMILAR COMPLAINTS. PLEASE LOOK INTO ISSUING A RECALL FOR THIS ISSUE AS IT COMES ON SUDDENLY AND IS STARTLING WHEN YOU ARE DRIVING AND IT HAPPENS. IT HAS BECOME QUITE AN UNSETTLING EXPERIENCE DRIVING THIS VEHICLE THAT I HAVE OWNED LESS THAN A YEAR.

UPON ENTERING A LEFT OR RIGHT TURN IN MOTION, VEHICLE SHUTS OFF AND DISPLAYS A MESSAGE SAYING THE VEHICLE MUST BE STOPPED TO SHIFT. UPON RESTARTING THE VEHICLE IT TAKES MULTIPLE ATTEMPTS TO GET THE CAR STARTED. IT HAS HAPPENED TWICE TO MYSELF, AND ONCE TO MY WIFE WHOM IS PREGNANT AND WAS IN AN INTERSECTION WHEN IT OCCURRED. THIS PROBLEM HAS OCCURRED ON MULTIPLE DAYS.

THE CAR WILL RANDOMLY SAY SERVICE SHIFTER AND TO GET THIS OFF YOU NEED TO CUT THE CAR OFF AND THEN RESTART IT. THIS STARTED A COUPLE OF MONTHS AGO AND HAS BEEN EFFECTING NUMEROUS JEEPS. HOW CAN OTHER MODELS HAVE A RECALL FOR IT BUT NOT THE 2018. ALL THE LIGHTS WILL COME ON IN THE SHIFTER BASICALLY SAYING EVERY GEAR IS IN GEAR.

THE CAR WILL STALL WHILE MAKING A TURN (SLOWLY OR FAST) AND WILL ALSO STALL WHILE COMING TO A STOP. THE OIL LIGHT WILL COME ON FOR A SPLIT SECOND THEN CUT OFF. THE VEHICLE WILL THEN STOP RUNNING BUT WILL REMAIN IN THE RUN POSITION AND YOU'LL HAVE TO START THE CAR AGAIN AND WAIT FOR IT TO TURN OVER AS IT SOUNDS LIKE IT'S DYING. THIS HAPPENED AGAIN AS I ENTERED THE HIGHWAY. IF I HIT A BUMP IT WILL SAY 4 WHEEL DRIVE IS NOT ACTIVATED BUT WILL LIMIT THE RPMS TO 2000 SO YOU WILL HAVE TO SHUT OFF THE CAR AGAIN. I'VE SEEN NUMEROUS COMPLAINTS ABOUT THIS AND SEEN THE 2017 AND 2019 HAD A RECALL FOR IT, WHY DOESN'T THE 2018? IT ALSO HAS THE SERVICE SHIFTER PROBLEM WHERE ALL THE LIGHTS COME ON AND YOU HAVE TO RESTART IT.

"SERVICE SHIFTER" MESSAGE APPEARS IN THE METER CLUSTER AND MESSAGE DOES NOT DISAPPEAR UNTIL ENGINE IS SHUT OFF AND TURNED BACK ON. ALL LIGHTS ON THE SHIFTER (IN THE CENTER CONSOLE) ILLUMINATE AND DO NOT TURN OFF UNTIL THE ENGINE IS SHUT OFF AND TURNED BACK ON. PHENOMENA OCCURRED BOTH AT FIRST START UP AS WELL AS WHILE DRIVING ON A MAJOR STREET.

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SEVERAL THE GEARS ON THE SHIFTER ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO RED RIVER DODGE CHRYSLER JEEP LOCATED AT (1060 HEBER SPRING RD, HEBER SPRINGS, AR 72543) WHERE IT WAS DIAGNOSED THAT THE SENSOR IN THE GEAR SHIFTER NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO RED RIVER DODGE CHRYSLER JEEP WHERE THE CONTACT WAS UNAWARE OF WHAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

SERVICE SHIFTER WARNING COMES ON, ALL LIGHTS IN GEAR SHIFT ( AUTOMATIC TRANSMISSION) LIGHT UP RED. HAS HAPPENED 2 TIMES IN 2 DAYS AND WAS JUST AT DEALERSHIP FOR SERVICE 2 DAYS AGO.

MY JEEPS SERVICE SHIFTER LIGHT COMES ON EVERY FEW HUNDRED MILES AND ALWAYS WHEN I'M DRIVING IT'S COMES ON DURING MY TRIPS TO GEORGIA AND JUST DRIVING AROUND THE CITY. I CONSTANTLY COMPLAINED TO THE DEALERSHIP ABOUT IT AND THEY TOLD ME TO BRING IT IN AND THEY'LL LOOK AT IT BUT IF YOU TURN THE VEHICLE OFF THE LIGHTS TURN THEMSELVES BACK OFF AND YOU HAVE TO WAIT FOR IT TO HAPPEN AGAIN. WELL THIS HAPPENED ALMOST EVERY TIME I TOOK THE CAR IN AND SO THEY NEVER TOOK ME SERIOUSLY AND WOULD TURN ME AWAY SAYING NOTHING LOOKED WRONG WITH THE CAR. WELL THE LAST TIME THE LIGHT CAME ON A CLICKING SOUND FOLLOWED WHEN ACCELERATING AND SOON AFTER MY REAR DRIVESHAFT FELL OUT WHILE DRIVING DOWN THE ROAD. I TOOK IT TO MY DEALERSHIP AS I HAVE A WARRANTY WITH THEM AND I TOLD THEM ABOUT EVERYTHING, INCLUDING THE LIGHTS AND THE CLICKING NOISE. THEY FINALLY RETURNED THE CAR TO ME 'FIXED' AFTER HAVING IT FOR OVER A MONTH. THEY CLAIMED THAT THEY HAD FIXED EVERYTHING I TOLD THEM ABOUT BUT THE LIGHTS CAME RIGHT BACK ON THREE DAYS LATER AND NOW THE THINGS BASICALLY FIGHTS ANY FORM OF ACCELERATION AND IT AGGRESSIVELY JERKS EVERY TIME IT DOWNSHIFTS AND IT MAKES A SMALL CLUNK NOISE WHEN REVERSING.

WHILE DRIVING MY DASH LIGHTS UP WITH "SERVICE SHIFTER" AND ALL THE LIGHTS LIGHT UP ON THE SHIFTER. I HAVE SEEN MANY MANY OF THESE COMPLAINTS SOME OF WHICH ARE ASSOCIATED WITH ACCIDENTS STEMMING FROM THE PROBLEM. I AM A LITTLE SCARED TO DRIVE THE TRUCK NOW. IT DOES NOT ALWAYS STAY ON BUT IS STARTING TO COME ON MORE OFTEN NOW. THE TRUCK IS IN THE SHOP NOW AND I AM BEING TOLD IT WILL NOT BE COVERED. HOW MANY PEOPLE HAVE TO BE HURT OR KILLED BEFORE CHYRSLER ACKNOWLEDGES AND TAKES CARE OF THIS PROBLEM.

MY CAR COMPLETELY RUNS OUT OF OIL BETWEEN OIL CHANGES. WHAT THIS THEN DOES, IS CAUSE THE LIMP MODE TO COME ON AND STALL MY VEHICLE. THIS HAPPENED IN INTERSECTIONS, AND ON THE HIGHWAY, BEFORE I MYSELF FIGURED OUT MY CAR HAD NO OIL. MY ENGINE WAS MISFIRING. I HAD LESS THAN A QUART. I HAD ENGINE CODES BEING THROWN NONE HAD ANYTHING TO DO WITH OIL. NO OIL LIGHT ON. NOTHING. I DEDUCED MYSELF ONLINE THAT I NEEDED TO CHECK MY OIL LEVEL, THOUGH I WAS STILL ONE WEEK OUT FROM NEEDING AN OIL CHANGE PER THE VEHICLE SPECS (THE OIL CHANGE NOTIFICATION FROM THE VEHICLE ALSO HAD NOT COME ON YET). SURE ENOUGH, DIPSTICK WAS BONE DRY. I HAD IT RECTIFIED. I HAD IT VERIFIED THAT I HAVE NO OIL LEAK. AND EVERY TIME I AM ALMOST DUE FOR AN OIL CHANGE MY VEHICLE STALLS. ANY AND EVERY WHERE. AND THEN I GO GET AN OIL CHANGE WITH MORE OIL. ALL OVER MESSAGE BOARDS, THIS HAPPENS TO PEOPLE. 2017'S HAD A RECALL FOR THIS. 2019'S HAD A RECALL FOR THIS. WHY IN GOD'S NAME HAS 2018 NOT BEEN RECALLED OVER THIS. IT'S UNACCEPTABLE. IT'S DANGEROUS. I WAS ALMOST HIT HEAD ON. THIS HAS HAPPENED EVERY 3K MILES FOR THE PAST TWO YEARS. IT'S UNACCEPTABLE AND UNSAFE.

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT THE SERVICE SHIFTER LIGHT ILLUMINATED WHILE DRIVING AT 40 MPH. THE VEHICLE INDEPENDENTLY SHIFTED INTO PARK. THE VEHICLE CEASED AND THE VEHICLE SPUN IN A CIRCLE AND CAME TO A STOP. THE CONTACT SHIFTED INTO PARK AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO LANDERS CHRYSLER DODGE JEEP RAM OF NORMAN (481 N INTERSTATE DR, NORMAN, OK 73069 (405)321-8228) WHERE A SOFTWARE REPROGRAMMING WAS PERFORMED AS THE SPINDLE GEAR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,000.

WHILE DRIVING THE VEHICLE BEHIND TO STALL AND THEN CUTS OFF IN THE RAID WITHOUT WARNING, AS I TURNED INTO TRAFFIC. VEHICLE STARTS WITH NO WARNINGS OF ANY SORT BUT THEN AS I AM DRIVING CUTS OFF AS I AM TURNING INTO THE ROADWAY AND THERE IS TRAFFIC

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER WARNING LIGHT ILLUMINATED AND INFORMED THAT SHIFTER SERVICE WAS REQUIRED. THE DRIVE, NEUTRAL, PARK, AND REVERSE WARNING LIGHTS WERE ILLUMINATED SIMULTANEOUSLY. THE CONTACT STATED THAT THE CONSOLE LIGHTS BECAME INOPERABLE DURING THE FAILURE. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO STOP THE VEHICLE AND RESET THE LIGHTS AT THE NEXT FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

WE HAVE A 2018 JEEP CHEROKEE. WE WERE DRIVING BACK HOME FROM CHICAGO AND WE HEAR A DING. WHERE THE SPEEDOMETER IS THE WORDS SERVICE SHIFTER POPPED UP. NEXT TO THE SHIFTER ALL THE LIGHTS WERE LIT UP. WE PULLED OVER AND TURNED THE CAR OFF AND BACK ON AND IT WENT AWAY AND CONTINUED DRIVING NORMALLY. THIS HAD NEVER HAPPENED BEFORE AND NO SIGNS OF ANYTHING WRONG AND THE CAR WAS DRIVING FINE OTHER THAN THE SERVICE SHIFTER ISSUE.10 MINUTES LATER ON THE SAME DRIVE THE SERVICE SHIFTER WORDS POPPED UP AGAIN ALONG WITH THE LIGHTS NEXT TO THE SHIFTER. WE AGAIN PULLED OVER TURNED THE CAR OFF AND BACK ON AND IT WAS FINE. ABOUT 2-3 DAYS LATER IT HAPPENED AGAIN. I WOULD SAY NOW THAT IT ONLY HAPPENS 1-2 TIMES A MONTH. EVERY TIME IT HAPPENS WE DO NOT CONTINUE TO DRIVE WHEN IT POPS UP. WE INSTANTLY PULL OVER AND TURN IT OFF AND BACK ON. ITS ALWAYS WENT AWAY ONCE WE TURN IT BACK ON BUT IT'S DOES CONTINUE TO HAPPEN. IT'S NEVER HAD ANY ISSUES OTHER THAN THIS. WE HAVE READ THAT OTHER CARS HAVE BEEN AFFECTED AND THAT ANOTHER JEEP CHEROKEE WHEELS LOCKED UP AND THEY GOT INTO AN ACCIDENT. WE HAVE CONTACTED THE DEALERSHIP ABOUT THIS ISSUE AND THEY SEEM TO HAVE NO IDEA ABOUT THIS. WE ARE CONCERNED FOR OUR VEHICLE, OUR SAFETY, AND THE SAFETY OF OTHERS.

AS PULLING OUT INTO THE ROAD THE VEHICLE STUTTERED AND DOGGED DOWN VERY BAD EVEN MASHING THE GAS TO THE FLOOR THE VEHICLE WOULD NOT GO. A LIGHT CAME ON SAYING THROTTLE SHIFT CONTROL RESET NEEDED. VEHICLE STARTED TO GO AND THEDOGGED DOWN AGAIN. VEHICLE KEEPS DOING IT. TOOK IT TO JEEP DEALERSHIP AND THEY ARE SAYING IT ONLY NEEDS A OIL CHANGE . EVEN THOUGH IT DOESN'T

VEHICLE SHUTS DOWN FOR NO APPARENT REASON, GAS PEDAL DOES NOT WORK, BRAKE DOES ... DEFINITELY A SAFETY ISSUE

WHEN I PUT MY JEEP CHEROKEE IN REVERSE, MY SCREEN STARTED GLITCHING AND THEN 'SERVICE SHIFTER' CAME ON MY SCREEN. WHEN I LOOKED DOWN AT MY SHIFTER, ALL THE LIGHTS WERE LIT UP, SO I PUT IT IN PARK AND CUT THE ENGINE OFF. WHEN I STARTED IT IT WAS GONE. THE NEXT DAY, THIS CAME ON AGAIN - AS I STARTED THE CAR SO I AGAIN, SHUT THE ENGINE OFF AND RESTARTED IT. AFTER GETTING 2 MILES DOWN THE ROAD, THE SERVICE SHIFTER CAME BACK ON AND NOT EVEN 15 SECONDS LATER, MY CAR ABRUPTLY PUT ITSELF IN PARK, MY LIGHTS WENT HAYWIRE, MY STEERING WHEEL WENT STIFF AS IF THERE WAS NO POWER STEERING AVAILABLE, ALL AS I WAS SLOWING DOWN TO A STOP SINCE I'VE READ ABOUT PEOPLE WRECKING AFTER THIS LIGHT CAME ON. I CHECKED MY VIN FOR A RECALL, BUT COULDN'T FIND ONE AND I AM NOT ABOUT TO PAY OUT OF POCKET FOR AN UNSAFE HUNK OF METAL. I'M STILL UNDER WARRANTY AT 32,800 MILES ON MY 2018 JEEP CHEROKEE, BUT I FULLY INTEND ON LETTING EVERY PERSON I KNOW THAT HAS AN FCA PRODUCT TO STAY AWAY FROM THEM IF THIS DOES NOT BECOME A RECALL. THE PICTURES BELOW ARE OF THE FIRST TIME WHEN I WAS BACKING UP IN MY PARENTS DRIVEWAY. I DIDN'T GET PICTURES OF THE SECOND TIME DRIVING DOWN THE ROAD BECAUSE MY FOCUS WAS ON GETTING HOME SAFELY TRYING TO NOT GO OVER 25-30 MPH.

THE REAR BRAKE CALIPERS STUCK ON AND WORE THE REAR BRAKE PADS AND ROTORS OUT IN THE FIRST 50,000 MILES. THE FRONT BRAKES BARELY SHOW SIGNS OF WEAR.

WITHIN THE FIRST 3-5 MINUTES OF DRIVING THE VEHICLE AFTER STARTING IT, AN ERROR MESSAGE WILL APPEAR THAT SAYS TO PUT THE VEHICLE IN PARK AND SELECT A GEAR. THIS MESSAGE USUALLY APPEARS WHEN I BEGIN SLOWING DOWN TOWARDS A STOP LIGHT OR STOP SIGN AND PREVENTS ME FROM ACCELERATING AND I ALSO LOSE MY POWER BRAKES. ONCE MY VEHICLE IS STOPPED. I'LL SWITCH INTO PARK LIKE THE VEHICLE SAYS BUT WHEN I SWITCH BACK TO DRIVE I HAVE NO POWER. I HAVE TO TURN THE CAR OFF AND ATTEMPT TO RESTART TO GET POWER AGAIN. MULTIPLE TIMES THIS ERROR HAS CAUSED THE CAR TO STALL AND CUT OFF WHILE STILL IN MOTION. ONCE THE CAR IS OFF, I HAVE TO USUALLY WAIT 2-3 MINUTES TO RESTART IT AN IT CAN TAKE MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. THIS ERROR IS EXTREMELY DANGEROUS AS IT CAUSES THE VEHICLE TO LOSE POWER WHILE DRIVING AND LEAVES THE DRIVER STRANDED WITH THE VEHICLE IN THE MIDDLE OF THE ROAD OFTEN IN AN INTERSECTION.

BOUGHT JEEP HAD IT FOR APPROX. 7 MONTHS (OCTOBER 2019) AND IT WOULD SHIFT REALLY HARD, THEN ONE DAY DRIVING FROM HOME TO STORE, THE JEEP JUST STALLED ON STREET, TURNED OFF ENGINE, RESTARTED AND DROVE TO DESTINATION. I BROUGHT MY JEEP IN 4X BEFORE THEY HAD REPLACED A WHOLE NEW ENGINE DUE TO IT BURNING OIL. ROUGHLY 3 MONTHS LATER (JANUARY), JEEP WAS IN DRIVEWAY, DROVE TO WORK AND TWICE THE SAME DAY SLAMMED INTO GEARS, TOOK IT BACK TO JEEP, THEY SAID GEARS NEEDED TO BE RESET. IT SEEMS WHEN I USE 4X4 TO SNOW, ITS FINE, WHEN I TURN IT OFF A COUPLE DAYS LATER IT SLAMS INTO GEARS. YESTERDAY (MARCH 2020) VEHICLE WAS PARKED IN DRIVEWAY, REVERSED TO LEAVE AND LIGHTS CAME ON DASH FOR SHIFTER NEEDS REPAIR, TURNED OFF ENGINE, RESTARTED, RESUMED DRIVING AND LIGHTS WERE OFF. PARKED JEEP IN DRIVE WAY, NEXT MORNING REVERSED AND DROVE TO WORK, REVERSED INTO SPACE AND LIGHTS CAME ON AGAIN THAT SHIFTER NEEDED MAINT REPAIR. I HAVE NOW 53,000 MILES. I TAKE JEEP IN AGAIN TO BE LOOKED AT FOR SHIFTER. I HAVE TAKEN THIS VEHICLE IN AT LEAST 11 TIMES SO FAR FOR ENGINE, GEARS SLAMMING, SHIFT SAYING NEEDS MAINT REPAIR. SINCE JUNE 2019

THE SERVICE SHIFTER LIGHT COMES ON ALL THE TIME. IT LIGHTS UP ALL THE LIGHTS ON MY SHIFTER AND FREEZES MY DASHBOARD SCREEN TO JUST SHOW THE MESSAGE SERVICE SHIFTER. IT STAYS LIKE THIS UNTIL I TURN MY VEHICLE OFF AND THEN WHEN I WAIT A BIT AND TURN IT ON AGAIN IT WILL BE OFF BUT IF I DON'T WAIT LONG ENOUGH IT WILL STILL BE ON. IT WILL COME ON NO MATTER WHAT SPEED I AM GOING. I CAN BE GOING AT HIGHWAY SPEEDS OR STOPPED IN TRAFFIC. I HAD IT COME ON YESTERDAY AS SOON AS I STARTED MY CAR BEFORE I EVEN PUT IT IN GEAR. IT CAN HAPPEN MULTIPLE TIMES IN ONE DAY OR NOT HAPPEN FOR A WEEK. I AM CONCERNED THAT WHEN I AM DRIVING ON THE HIGHWAY THIS COULD LEAD TO A MAJOR MECHANICAL BREAKDOWN AND CAUSE AN ACCIDENT.

THE ENGINE BURNS THROUGH ALL OF THE OIL IN ABOUT 1500 MILES OF DRIVING. OIL HAS TO BE FILLED IN BETWEEN OIL CHANGES OR ENGINE WILL STOP WITH NO WARNING OR OIL LIGHT... ENGINE STOPS WHILE MOVING

THE AIRBAG SYSTEM LIGHT IS ON THE SAME RECALL FOR THE 2019 JEEP CHEROKEE, WHICH WHEN YOU TAKE IT IN THE DIAGNOSTIC IS A COST FOR THE SAME THING GOING ON WITH THEIR 2019 JEEP CHEROKEES SO THE RECALL SHOULD BE ON BOTH YEARS JUST NOT THE 2019. IF YOU DON'T HAVE IT RESET THEN THE AIRBAGS WILL NOT DEPLOY IF YOU BE IN AN ACCIDENT WHICH IS NOT SAFE.

IRREGULAR OIL CONSUMPTION IN THE 2.4 LITER MODEL OF THE JEEP CHEROKEE. WHILE DRIVING ON THE HIGHWAY THE CAR SHUT OFF DUE TO LOW OIL PRESSURE. THERE WAS NOT ANY WARNING AND THE CAR WAS NOT DUE FOR AN OIL CHANGE.

MY 2018 JEEP CHEROKEE LATITUDE PLUS SHUT OFF WHILE DRIVING. THE FIRST TIME (12/8/2019 @ 1200 HRS) I WAS PULLING UP TO A STOP SIGN AND IT JUST SHUT OFF. NO DASH INDICATOR WARNING LIGHTS AND IT HAD PLENTY OF FUEL. THE SECOND TIME (12/9/2019 @ APPRX 1600 HRS)I WAS TURNING LEFT ONTO A VERY BUSY CITY STREET AND IT SHUT OFF. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD SO I WOULDN'T GET HIT. AGAIN NO WARNINGS AT ALL. AFTER APPRX 10 MINUTES CAR WAS ABLE TO RESTART. DROVE STRAIGHT TO DALLAS DODGE(APPRX 23 MILES.) THEY SAID IT WAS LOW ON OIL. SHOULD ADD OIL OR GET OIL CHANGE. BUT SINCE THEY WERE CLOSING THEY DID NOT HAVE ANYONE WHO COULD HELP. ALSO SAID AN OIL CONSUMPTION TEST NEEDED TO BE DONE, BUT THEY COULD NOT PERFORM IT. OIL CHANGE PLACES WERE CLOSED. I DROVE TO AUTO ZONE AND PURCHASED A 5 QT BOTTLE OF SYNTHETIC OIL. ADDED 3 QTS. TO FILL. 16-DECTOOK CAR TO APPOINTMENT @ ED VOYLES. THEY HAD TO ADD 1.5 QTS OF OIL. SAID TO BRING IT BACK IN 1000 MILES OR IF OIL GOT LOW BEFORE THAT, BRING IT IN SO THEY CAN MEASURE IT AND DOCUMENT AMOUNT OF TIME AND MILEAGE. 4-JAN2ND OIL CONSUMPTION TEST AT ED VOYLES. THEY HAD TO ADD 1 QT. SAID TO COME BACK IN 1000 MILES 1/15/20203RD OIL CONSUMPTION TEST. REQUIRED 2 QUARTS TO BE ADDED. SERVICE DEPT SAID ENGINE NEEDS TO BE REPLACED. THEY WILL CALL CHRYSLER/JEEP WARRANTY TO ORDER NEW ENGINE. HOWEVER, THEY SAID THEY WILL NOT PROVIDE A COURTESY VEHICLE I WILL HAVE TO RENT ONE.

DRIVING THE VEHICLE ON A MAIN STREET AT ABOUT 45 MPH THE ENGINE STALLED COMING UP TO A RED LIGHT TURNING RIGHT. AFTER SHIFTING BACK TO PARK AND STRUGGLE TO TURN OVER AND RESTART, ABLE TO GET BACK HOME WITH SAME PROBLEM OCCURRING 2 MORE TIMES. REPLICATED THE ISSUE AGAIN PARKED AT THE HOUSE WITH A VERY HARD STRUGGLE TO START. STEERING AND ENGINE POWER COMPLETELY GONE.

ALL OF A SUDDEN "SERVICE SHIFTER" WITH THE SHIFTER LIGHTS ALL ILLUMINATED RED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS THING SINCE I BOUGHT IT. THE TRANSMISSION IS SPANKED. MY CAR WILL SHUT OFF IN MOTION AND NOT START BACK UP WHEN IT DOES THIS. I HAVE TO SIT AND WAIT FOR HOURS. I CALLED THE DEALERSHIP AND THEY ADVISED THERE IS NO RECALL ON THIS VEHINCLE. I CURRENTLY HAVE A 2018 THIS SHOULD NOT BE GIVING ME THESE ISSUES

RIGHT WHEN MY VEHICLE HIT 25,000 MILES, I NOTICED THAT ON THE HIGHWAY WHILE IN MOTION THE SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ALL IN RED, P,R,N,D. YOU SHUT THE ENGINE OFF AND ALL TURN OFF THEN WHEN YOU START DRIVING AGAIN THEY'LL DO THE SAME. IT'LL STOP FOR A FEW DAYS AND THEN START AGAIN. FINALLY TOOK IT TO THE DEALERSHIP IT ENDED UP BEGIN WIRES AND A SHIFTER HARNESS. A LOT OF JEEP CHEROKEE 2017-2019 OWNERS ARE EXPERIENCING THE SAME THING RIGHT AROUND THE SAME MILES. THIS NEEDS TO BECOME A RECALL.

WHILE DRIVING ON SMALL HWY- ALL LIGHTS ON SHIFTER ILLUMINATE AND A SERVICE SHIFTER MESSAGE DISPLAYS, MESSAGE GOES AWAY AFTER STOP AND RESTART

CAR RANDOMLY SHUTS OFF- HAS HAPPENED APPROXIMATELY 8 TIMES IN THE LAST12 MONTHS. CAR IS IN MOTION- AS BRAKES ARE APPLIED TO SLOW DOWN.. CAR JUST DIES WITHOUT NOTICE. SO FAR I'M LUCKY IT'S ONLY BEEN WHILE I'M NOT ON THE HWY. BUT APPROACHING A STOP OR TURN. TAKES A COUPLE MINUTES AND A FEW HARD CRANKS TO GET IT TO RESTART.

I BOUGHT THE CAR IN NOVEMBER 2018. THE FIRST 6 MONTHS I BATTLED THE WIND SHIELD WIPERS GOING OUT. AS I HAD TO SEE THE DEALERSHIP 5 TIMES BEFORE THEY WERE PROPERLY FIXED. NOW FOR THE PAST MONTH I HAVE HAD A SERVICE SHIFTER POP UP AND I HAVE CALLED THE DEALERSHIP AND THEY SAID THEY WOULD GET BACK WITH ME. NOW THE SERVICE SHIFTER IS POPPING UP EVERYDAY AND IT SEEMS JEEP HAS GOTTEN A LOT OF COMPLAINTS WITH THIS. NEED SOME ADVICE OF WHAT TO DO IF DEALERSHIP WILL NOT HELP. IT'S HAPPENING EVERY DAY!!!

WHILE DRIVING , CAR WILL SHUT OFF ENGINE/ELECTRIC SHUTDOWN. IT HAPPENS WHILE THE CAR IS MOVING AND THE POWER STEERING GOES MAKING IT VERY SCARY. ONCE THE CAR COMES TO A STOP THE ONLY THAT COMES ON IS THE BATTERY LIGHT .

MY SERVICE SHIFTER LIGHT COMES ON EVERY 3,000 MILES. TWO MONTHS AGO I WAS APPROACHING A RED LIGHT AND MY SERVICE SHIFTER LIGHT CAME ON AND MY CAR JUST SHUT OFF. MY BABY WAS 5 MONTHS AT THE TIME AND WE WERE IN THE MIDDLE OF TRAFFIC. I TRIED TO START IT UP BUT HAD NO LUCK FOR 15 MINUTES, IT EVENTUALLY STARTED AND CONTINUED TO STALL ON MY WAY HOME.

CAR STALLED AND THE PANEL STATED SHIFT TO PARK ON PANEL AND WOULD NOT CRANK BACK. TRIED MULTIPLE TIMES AND HAD A LONG HARD CRANK AND ENGINE FINALLY CAUGHT UP AND CRANKED. SHIFTED INTO PARK AND WENT ABOUT 1000 - 1500 FEET AND IT DIED AGAIN. WAITED AND TRIED TO CRANK AGAIN AND WENT TO HARD CRANK AGAIN BEFORE STARTING. TOOK TO DEALER AND THEY CLAIMED LOW OIL. THIS IS THE REASON FOR GOING DEAD. STATED I NEEDED OIL CHANGES EVERY 5K AFTER I WAS TOLD INITIALLY 10 K THEN AT 1ST OIL CHANGE TOLD 7500K AND THEN AT THIS PROBLEM THEY STATED NO IT WAS DEFINATELY 5 K. THIS TIME, PANEL LIGHTS UP AND SAYS SERVICE SHIFTER SOON. ALL LIGHTS ON DRIVE SHIFTER LIGHTS UP. NOT JUST ON PARK OR REVERSE OR DRIVE. ALL LIGHTS ILLUMINATED. THEY COME AND GO. I ALSO HAVE SMELLED SOMETHING BURNING THE LAST DAY OR SO AS WELL. COULD NOT CONFIRM YET. I WILL CONTINUE TO WATCH OUT FOR THIS. 1ST DATE 12/4/19 AND SERVICED AT DEALER ON 12/5/19 MILEAGE 31146 AND NOW THIS IS 2/4/20 MILEAGE TODAY IS 34116

THE JEEP COMES WITH THE FEATURE OF WHEN U COME TO A STOP SIGN OR STOP FOR ANY TIME THE MOTOR SHUTS OFF AND RESUMES WHEN THE GAS PEDAL IS PRESSED. MY WIFE VEHICLE'S HAD A EXCLAMATION POINT LIGHT COME ON SO SHE TOOK IT TO THE DEALERSHIP AND THEY PUT IT ON A COMPUTER AND FOUND NOTHING WRONG. THAT'S SAME VERY NIGHT SHE WAS DRIVING AND SUDDENLY HER MOTOR JUST SHUTS OFF AL.OST CAUSING A ACCIDENT. SHE HAD TO PULL OFF THE ROAD AND AFTER MULTIPLE TRIES OF TURNING THE KEY ON AND OFF IT FINALLY RESTARTED

CAR STALLS WHILE DRIVING. WHEN LETTING OFF THE ACCELERATOR, THE CAR WILL MAKE A BEEPING SOUND AND CAR DIES. IT TAKES A COUPLE TRIES TO GET THE CAR RESTARTED. THIS ONLY HAPPENS WHILE CAR IS COLD. ONCE IT IS RUNNING FOR A WHILE IT DOESN'T SEEM TO DIE. SEEMS RELATED TO THE COMPLAINTS OF RECALL U87.

HAVE HAD SEVERAL ISSUES WITH THIS CHEROKEE, MY OIL PRESSURE LIGHT WOULD COME ON WHEN I WOULD TAKE SUDDEN TURN, I TOOK IT IN TO MY LOCAL DEALER AND THEY STATED TO START AN OIL CONSUMPTION TEST, IT APPEARS THE MOTOR EQUIPPED IN THE CHEROKEE WAS BURNING OIL AND THEY COULDN'T DETERMINE WHERE THE OIL WAS GOING, ALSO DURING THIS TIME, MY 'SERVICE SHIFTER' LIGHT CAME ON MY DASH AND ALL OF THE SHIFTER LIGHTS WOULD COME ON AT THE SAME TIME, THIS WOULD HAPPEN PERIODICALLY, THEY DECIDED THEY NEEDED TO REPLACE MOTOR DUE TO THE OIL ISSUE, I ASKED ABOUT THE SERVICE SHIFTER ISSUE, THEY STATED THAT THEY COULD NOT FIND ANY FAULTS WITH THE SERVICE SHIFTER, SURE ENOUGH 3 WEEKS LATER MY SERVICE SHIFTER LIGHT CAME ON AGAIN AND WOULDN'T GO OFF, I WAS UNABLE TO TELL WHICH GEAR I WAS IN BECAUSE OF THIS BECAUSE OF ALL OF THE GEAR LIGHTS WERE ON SIMULTANEOUSLY, NEEDLESS TO SAY, THE DEALER DOES NOT HAVE AN ANSWER FOR THIS ISSUE, I WOULD LIKE TO REQUEST THIS ISSUE BE DOCUMENTED AND REPAIRED OR RECALLED.

2018 JEEP CHEROKEE STALLED WHILE DRIVING, IN MOTION ON STATE HIGHWAY, OIL LIGHT CAME ON SIMULTANEOUSLY, CAUSING POWER STEERING TO FAIL, FINALLY AFTER SEVERAL ATTEMPTS MOTOR RESTARTED BUT AUTO WOULD NOT ENGAGE DRIVE, HAD TO TURN OFF ENGINE AND RESTART X3,, THIS HAS HAPPENED 3 TIME TODAY 1/24/2020

WHILE IN MOTION, ALL THE INDICATOR LIGHTS FOR MY SHIFTER TURNED ON AND SERVICE SHIFTER WARNING WAS ILLUMINATED ON MY CLUSTER. ONCE I STOPPED AND TURNED OFF THE VEHICLE, THE CONDITION CLEARED AND WENT AWAY. THIS HAS OCCURRED TO ME ABOUT 6 TO 8 TIMES IN THE LAST 6 MONTHS OR SO, SOME HAVE BEEN WHILE DRIVING, AND IT DOESN'T MATTER THE TYPE OF ROAD I HAVE BEEN ON WHEN IT HAPPENS, AND SOME HAVE BEEN WHEN I START THE VEHICLE AND IT IMMEDIATELY SHOWS UP. THE DEALERSHIP I TOOK MY VEHICLE IN TO GET THE PROBLEM DIAGNOSED, WHICH IS WEST HILLS CHRYSLER JEEP DODGE RAM, IN BREMERTON WASHINGTON, MENTIONED AFTER I ASKED IF THIS WAS A COMMON THING THAT THEY WERE DOING ABOUT A REPAIR A WEEK FOR THIS ISSUE.

RECENTLY MY SON WAS COMPLAINING ABOUT DIFFICULTY BUCKLING HIS SEAT BELT. UPON INSPECTION, I NOTICED THAT HIS SEAT BELT WAS FRAYED IN SEVERAL PLACES. IT IS NOW FRAYED HALF WAY THROUGH THE WIDTH. I THOUGHT MAYBE HE WAS BEING TO ROUGH WITH THE SEATBELT, UNTIL I NOTICED MY OLDER SONS SEATBELT WAS DOING THE SAME THING. TO AVOID USING THE SEATBELTS FURTHER, I HAVE HAD TO MOVE MY YOUNGEST SON TO THE MIDDLE AND MY OLDEST TO THE FRONT PASSENGER.*DT CONSUMER STATED SHE WAS NOT SURE IF THERE WAS DAMAGE TO THE WIRING.*JB

TURNED ON THE VEHICLE AND IMMEDIATELY ALL THE RED LIGHTS WERE LIT UP ON THE GEAR SHIFTER. IT SAID SERVICE SHIFTER AND WOULD NOT MOVE TO A DIFFERENT SCREEN. CONCERNED ABOUT THIS I GOOGLED IT, AND FOLLOWED INSTRUCTIONS TO RESET. I TURNED THE CAR OFF AND WAITED 30 SECONDS, TURNED IT BACK ON, NOTHING SO I DROVE AWAY. 10 MILES LATER THE CAR DINGS, SERVICE SHIFTER, AND THE SHIFT LIGHTS WERE ALL LIT UP AGAIN. I PARKED, TURNED THE CAR AND FOLLOWED THE SAME PROCEDURE. WITHIN 6 MILES IT DID IT AGAIN. THIS SEEMS TO BE A PROBLEM WITH JEEP CHEROKEE'S AND IT IS NOT JUST THE 2018 MODEL YEARS, IT SEEMS TO BE SO COMMON THAT JEEP PERFORMED A RECALL ON OTHER CHEROKEE YEARS.

I WAS DRIVING THE VEHICLE AT 32,128 MILES AND GOT A SERVICE MESSAGE THAT SAID 'SERVICE SHIFTER'. I CONTACTED MY DEALERSHIP AND THEY SAID IT IS AN ISSUE THEY'VE SEEN BEFORE. I WAS ON A CITY STREET, I GOT TO A PARKING LOT AS SOON AS POSSIBLE. CALLED THE DEALERSHIP BEFORE SHIFTING TO PARK, OR TURNING THE CAR OFF. THEY INFORMED ME THAT BY TURNING THE CAR OFF, THE LIGHT SHOULD DISAPPEAR WHEN I TURNED IT BACK ON. WHEN I TURNED MY CAR ON AFTER TURNING IT ON, THE LIGHT WAS GONE.

MY GEAR SHIFTER LIGHTS ALL LIGHT UP AND THE DISPLAY ON MY DASH BOARD SAID SERVICE SHIFTER THIS HAPPENED WHILE DRIVING AT 35 MPH

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. AFTER A FEW ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT STALLED INTERMITTENTLY WHILE DRIVING TO A SAFER LOCATION. THE CONTACT STATED THAT THE FAILURE OCCURRED A TOTAL OF THREE TIMES. THE CONTACT CALLED FUCCILLO DODGE CHRYSLER JEEP (LOCATED AT 10329 US RT 11, ADAMS, NY 13605, 844-353-7100) AND WAS INFORMED THAT THE VEHICLE TENDED TO BURN MORE OIL THAN NECESSARY, WHICH CAUSED IT TO SHUT OFF. THE DEALER ALSO INFORMED THE CONTACT THAT THERE WAS NOTHING TO INFORM THEM OF LOW OIL BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

SERVICE SHIFTER LIGHT COMES ON AND P R N D ALL LIGHT UP RED. WAS SENT IN LESS THAN A YEAR AGO. DEALER CHANGED SOME TYPE OF WIRING HARNESS IN THE TRANSMISSION. AND FLASHED THE TRANSMISSION. WEEK LATER JEEP BECAME VERY HESITANT AND STARTED SHIFTING REALLY HARD. WAS SENT BACK TO DEALER. IT WAS THEN NOTED TRANSMISSION NEEDED A UPDATE, NOW 6-8 MONTHS LATER THE SAME ISSUE IS RE-OCCURRING. THIS IS ISSUE IS OCCURING IN 100-1000'S OF JEEP CHEROKEES THIS MODEL. SO I AM NOT THE ONLY ONE THIS IS A DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED. THANK YOU

RACK AND PINION COMPLETELY BROKE WITH ONLY 37,000 MILES

SERVICE SHIFTER KEEPS COMING ON MY CAR WHILE I'M DRIVING SINCE I BOUGHT IT AND IT LIGHTS UP ALL RED NEXT TO THE P R N D AND YOU CAN'T SEE YOUR MPH ON THE SCREEN OR TELL WHAT GEAR YOU ARE IN. I HAVE TO PULL OVER TURN MY CAR OFF AND OPEN MY DOOR AND THEN RESTART IT FOR IT TO GO AWAY. SOMETIMES IT COMES RIGHT BACK ON. I TOLD DEALERSHIP AND THEY SAID THEY CAN'T DO ANYTHING ABOUT IT UNTIL IT COMES ON AND THEY CAN HOOK IT UP TO THE MACHINE BECAUSE NOTHING COMES ON WHEN THEY PLUG COMPUTER IN TO THE CAR.

I TURNED MY JEEP ON, PUT IT INTO DRIVE AND THE SCREEN SAYS SERVICE SHIFTER. ALL LIGHTS ON SHORTER ARE ON.

I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATURE.' I WAS TOLD THAT THERE IS NOTHING I CAN DO TO PROTECT MYSELF BEYOND GETTING OIL CHANGES EVERY 3K MILES AND THAT IT 'SHOULD' BE FINE. AGAIN, THERE IS ABSOLUTELY NO WARNING THAT THE CAR WILL SHUT DOWN OR THAT THERE IS AN ISSUE PRIOR TO IT TURNING OFF WHILE IN MOTION. THE CAR SHUTTING OFF WHILE IN MOTION WAS REFERRED TO AS A SAFETY FEATURE BY THE DEALERSHIP WHO WOULD ONLY OFFER ME AN OIL CHANGE AS A FIX.

WHILE DRIVING AND STATIONARY THE SERVICE SHIFTER LIGHT ILLUMINATES ON THE DASH AND ALL THE LIGHTS ON THE FLOOR SHIFTER ILLUMINATE ALL GEAR POSITIONS. ALSO, AT LOW SPEED, WHEN ADDING POWER, THE TRANSMISSION HAS A "BUMP" AS IT TRIES TO SHIFT INTO THE NEXT GEAR. MAKES IT JERK/CLUNK INTO GEAR.

SERVICE SHIFTER APPEARS ON SCREEN, ALL SELECTIONS ON SHIFTER LIGHT UP RED. 40,000 MILES. HUNDREDS OF OTHERS WITH THE SAME PROBLEM ON THE FORUMS. VEHICLE STATIONARY. JUST STARTED UP. TURN OFF AND RESTART- IT GOES AWAY

MAKING A RIGHT TURN, ENGINE SHUT OFF NO POWER, LIGHTS STATED I MUST BE IN PARK TO SHIFT WARNING LIGHTS. THE JEEP WOULD NOT START. I HAD EXPERIENCED NO PRIOR ISSUES BEFORE THIS HAPPENED. I CALLED MY HUSBAND WHO ARRIVED AND DROVE IT HOME. I CALLED THE DEALERSHIP AND THEY BASICALLY TOLD ME THIS WAS A KNOWN ISSUE WITH THIS MOTOR AND TO CHECK THE OIL. UPON CHECKING THE OIL THERE WAS VERY LITTLE ON THE DIPSTICK. ONCE AGAIN I CONTACTED THE DEALERSHIP AND WAS TOLD I BASICALLY NEED TO KEEP A CHECK ON THE OIL. THIS IS A SAFETY HAZARD!

SERVICE SHIFTER LIGHT CAME ON AND ALL THE LIGHTS ON SHIFTER CAME ON AND WON'T GO OFF. P R N D, ETC. WAS DRIVING DOWN INTERSTATE, TOOK EXIT AND WHEN I WAS COMING TO STOP AT STOP SIGN A WARNING BEEP SOUNDED AND LIGHTS CAME ON SHIFTER AND DASH SAYING SERVICE SHIFTER. CANNOT FIND ANYTHING ABOUT SERVICING A SHIFTER.

"SERVICE SHIFTER" LIGHTS UP.

2018 CHEROKEE 24,834 MILES. PUT IN REVERSE WHILE BACKING OUT OF DRIVE. SERVICE SHIFTER LIGHT APPEARED AND ALL GEAR LIGHT INDICATORS ILLUMINATED RED.

WHILE DRIVING ON THE HIGHWAY, A "SERVICE SHIFTER" NOTICE COMES UP ON MY SH. ALL THE LIGHTS NEXT TO EACH GEAR LIGHT UP ON MY SHIFTER. THE NOTICE WON'T GO AWAY UNLESS I TURN THE CAR OFF FOR AT LEAST 5 MINUTES. IT COMES BACK ANYWHERE BETWEEN IMMEDIATELY AND 10 DAYS LATER. USUALLY DAILY. DEALER SAYS THEY'VE NEVER HEARD OF IT BUT THERE ARE REPORTS ALL OVER THE INTERNET. SOME WAY THE CAR WILL EVENTUALLY STALL OR YOU CANNOT PUT IT IN PARK.

THREE TIMES OVER A PERIOD OF FOUR DAYS WHILE DRIVING ALL LIGHTS ON THE GEAR SHIFT (PARK, NEUTRAL, REVERSE, AND DRIVING) LIT UP AND A MESSAGE CAME ON THE DASHBOARD THAT READ "SERVICE SHIFTER". EACH TIME THE VEHICLE WAS IN MOTION, TWICE WHILE ON CITY STREETS AND ONCE WHILE ENTRY A HIGHWAY. ALL THREE TIMES THE VEHICLE WAS TURNING LEFT.

THE 2018 JEEP CHEROKEE LATITUDE CONSUMES OIL AND HAS A MECHANISM WHERE IF THE CAR IS LOW ON OIL IT WILL JUST SHUT OFF WHEN DRIVING. THIS IS A SERIOUS SAFETY HAZARD AS THE CAR GIVES NO WARNING IT IS LOW ON OIL. SOMEONE IS GOING TO GET KILLED ONE DAY WHEN THESE CARS JUST SHUT OFF IN THE MIDDLE OF DRIVING.*DT CONSUMER STATED THE FIRST OF ROUGHLY 15 OCCURRENCES OCCURRED AT 31K MILES. THE MOST RECENT HAPPENED AT 41,100 MILES. USUALLY WHILE TRAVELING 25-35 MPH AND USUALLY HAPPENS 2K-3K MILES FROM LAST OIL CHANGED. THERE IS NO WARNING LIGHTS ON DASH OR ALARMS CAR JUST LITERALLY DIES. .*JB

THE CAR STOPPED WORKING WHILE IN MOTION IN THE MIDDLE OF THE STREET WHILE TURNING TOWARDS MY APARTMENT COMPLEX. I HAD MY DAUGHTER INSIDE THE CAR WITH ME AND I WAS AFRAID CARS WILL COME SINCE I WAS IN THE MIDDLE OF THE STREET WERE CARS PASS BY TO ENTER THE APARTMENT COMPLEX. I WAS ABLE TO PUSH THE CAR AFTER CALLING MY DAD WHO HELPED ME TAKE IT TO A SAFE SPOT AND JUMP START THE CAR. THE CAR WORKED AFTER DOING A JUMP START AND I WAS ABLE TO PARK IT AT MY PARKING SPOT. THE NEXT DAY I WAS LEAVING TO DROP OFF MY DAUGHTER TO SCHOOL AND SAME THING HAPPENED AGAIN. I WAS INSIDE THE CAR COMING OUT (IN MOTION) AND THE CAR STOPPED SUDDENLY AND WOULDN'T TURN. I CALLED ROAD ASSISTANCE THIS TIME. THEY SENT ME A TOWING COMPANY TO TAKE IT TO THE CLOSEST JEEP DEALERSHIP. SINCE THE CAR WAS NOT ABLE TO TURN ON AT ALL, THEY WERE NOT ABLE TO TAKE IT. THEY SAID THE CAR NEED IT A FLAT BED TOW TRUCK SINCE IT DIDN'T START AT ALL. THEY WERE ABLE TO TOW THE CAR 3 DAYS LATER ON SATURDAY 12/07/19 BY A TOWING COMPANY THAT HAD A FLAT BED TOW TRUCK AND TOOK IT TO THE CLOSEST JEEP DEALERSHIP. THE CAR IS CURRENTLY AT ORLANDO DODGE JEEP DEALERSHIP AND THEY SAID THE WIN MODULE NEEDS TO BE REPLACED, THE BATTERY NEEDS TO BE RECHARGE AND GET NEW KEYS. I BOUGHT THIS CAR BRAND NEW WITH 0 MILEAGES FROM JEEP DEALERSHIP ONLY 1 YEAR AND 6 MONTHS OLD. I DECIDED TO BUY A NEW CAR IN ORDER TO AVOID RISKS LIKE THESE ONE OF BEING LEFT IN THE MIDDLE OF THE STREET/ROAD WITH MY DAUGHTER INSIDE THE CAR. THANKFULLY THIS DID NOT HAPPEN IN THE MIDDLE OF ROUTE I-4 WERE I NORMALLY DRIVE.

VEHICLE HAS STALLED APPROXIMATELY 10 TIMES IN THE LAST 2 WEEKS. SOME ON THE STREETS AND 3 TIMES ON THE FREEWAY. HALF THE TIME I WAS WITH MY CHILDREN. YOU HAVE TO PUT IT BACK ON PARK, WAIT ABOUT 10-15 SECONDS, THEN SWITCH IT ON AN OFF THREE TIMES BEFORE IT STARTS AGAIN.

2018 JEEP CHEROKEE LIMITED HAS STALLED OUT MULTIPLE TIMES OVER THE LAST WEEK (12/5/19), UPON SLOWING AND STARTING. THE STALLING HAS CAUSED ME TO COME TO A DEAD STOP ON A MAIN ROADS. I WAS ALMOST REAR ENDED BECAUSE I COULD NOT RESTART AND MOVE OUT THE WAY. THE DISPLAY SHOWS A "SHIFT SELECT" READING. WHEN TRYING TO RESTART, THE ENGINE ACTS LIKE IT IS STRUGGLING TO START BACK. EVERYTHING ELSE SHOWS ALL IS NORMAL.

UNDER 30,000 MILES THE VEHICLE WOULD NOTIFY TO "SERVICE SHIFTER" BUT WOULD STILL ACCELERATE/BREAK/STOP. THIS HAS CONTINUED TO OCCUR SEVERAL TIMES AFTER THE INITIAL TIME. THE VEHICLE WOULD HAVE TO BE TURNED OFF AND THEN STARTED BACK UP AGAIN IN ORDER TO GET RID OF THE CODE. EVERYTIME THIS HAS OCCURRED THE VEHICLE HAS BEEN IN MOTION, AT THE SPEED LIMIT.

WHILE DRIVING AND SOMETIMES WHEN TURNING MY CAR ON AND PUTTING IT IN GEAR ALL THE LIGHTS ON THE GEAR SHIFTER WILL COME ON AND IT WILL READ A MESSAGE ON THE DASH "SERVICE GEAR SHIFTER". I WILL HAVE TO COME TO A STOP, PUT IT IN PARK, AND SHUT IT OFF AND TURN IT BACK ON BEFORE THE MESSAGE WILL GO AWAY AND THE LIGHTS WILL GO OFF.

ON 11/24/19 @ APPROXIMATELY 5:30PM LIGHTS ILLUMINATED SAYING SERVICE SERVICE SHIFT ADJUSTOR. THEN ON 11/29/19 WENT TO DRIVE THE CAR MADE IT A BLOCK FROM THE HOUSE AND CAR TURNED OFF. DRIVING IT TO THE DEALERSHIP TODAY (12/2) WHICH IS APPROXIMATELY HALF MILE AWAY DIED TWICE. AFTER A FEW SECONDS IT STARTS AGAIN.

WARNING APPEARS ABOUT THE SHIFTER AND ALL THE LIGHTS COME ON. I READ A FORUM WHERE DOZENS OF PEOPLE ARE HAVING THIS PROBLEM AND HAVING TO REPLACE THEIR HARNESS AND WIRING KIT. I'VE ALSO BEEN TOLD THERE'S SOMETHING ABOUT THIS MODELS CRUISE CONTROL BUT WHEN I SEARCH ON HERE NOTHING COMES UP.

NORMAL DRIVING EITHER LONG OR SHORT TRIP, WARNING APPEARS ON DASH "SERVICE SHIFTER" AND ALL THE LED'S LIGHT UP ON SHIFTER. HAPPENS WHEN SLOWING DOWN (ACTUALLY BOTH TIMES I WAS SLOWING DOWN TO PULL INTO MY DRIVEWAY).

WHEN ATTEMPTING TO START THE VEHICLE, THE ELECTRICAL SYSTEM WILL SHUT COMPLETELY DOWN AND A CREATE A NO START SITUATION. IT MAY TAKE SEVERAL ATTEMPTS WITH THE SAME RESULT, A PARTIAL ROTATION OF THE ENGINE BEFORE THE SYSTEM RESETS. I CHECKED THE BATTERY VOLTAGE WHICH WAS READING ABOUT 11.5 VOLTS, WHEN I ATTEMPTED TO JUMP THE VEHICLE, I GOT THE SAME RESULT. IT FINALLY STARTED AFTER MORE THAN 5 ATTEMPTS WITH JUMPER CABLES CONNECTED. MOST OTHER TIMES, IT WILL START AFTER ABOUT 2 ATTEMPTS WITHOUT ATTACHING ANY JUMPER CABLES. THIS IS ALSO AFTER THE AUTO START STOP SYSTEM STOPPED WORKING A COUPLE OF WEEKS BACK STATING THE BATTERY IS CHARGING EVEN THOUGH IT WAS FULLY CHARGED.

I HAVE A 2018 JEEP CHEROKEE LATITUDE WITH 36,000 MILES ON IT. I CRANKED IT UP AND NOTICED THE SERVICE SHIFTER LIGHT ON AND ALL THE LIGHTS BESIDE MY SHIFTER ACTUALLY LIT UP! THE SERVICE SHIFTER LIGHT HAD MY DASH LOCKED AT THAT AND WOULDN'T GO OFF TIL I TURNED MY JEEP OFF AND CRANKED IT BACK UP. THIS HAS HAPPENED SEVERAL DIFFERENT TIMES! I HAVE MY JEEP AT THE DEALERSHIP NOW AND THEY ARE TRYING TO CHARGE ME TO HAVE IT FIXED. THIS SHOULD BE UNDER WARRANTY OR A RECALL SHOULD BE IN PLACE. SEVERAL PEOPLE HAVE HAD THIS HAPPEN ACCORDING TO THE INTERNET! I PAY A LOT OF MONEY FOR THIS JEEP AND I'M NOT HAPPY AT ALL! PLEASE PLEASE FIX THIS!

EVER SINCE I PURCHASED THE VEHICLE I CAN NOT GO MORE THAN 3,000 MILES AFTER AN OIL CHANGE WITHOUT THE VEHICLE SHUTTING OFF ON MY AND BEING BONE DRY ON OIL ON THE DIP STICK. I KEEP BEING TOLD THIS PARTICULAR MODEL JUST BURNS A LITTLE EXTRA OIL BUT THERE IS SOMETHING WRONG. IT IS SHUTTING OFF ON ME IN THE MIDDLE OF HIGHWAYS WHILE I'M DRIVING AND IS VERY UNSAFE. I HAVE TWO SMALL CHILDREN AND DO NOT TRUST TO PUT THEM IN THIS CAR.

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND WAS DIFFICULT TO RESTART. THE CONTACT CALLED DON MILLER DODGE CHRYSLER JEEP RAM FIAT (5802 ODANA RD, MADISON, WI 53719, (608) 270-5000) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.

SERVICE SHIFTER CALLS OUT FAULT

MY 2018 JEEP CHEROKEE LATITUDE HAS BEEN STALLING DUE TO HIGH OIL CONSUMPTION (PER THE DEALER). THE STALLS HAPPEN WHILE DRIVING WHEN BRAKING OR MAKING TURNS. THERE IS NO WARNING, THE ENGINE JUST SHUTS OFF, WITH LOSS OF POWER STEERING. WHEN THIS OCCURS, NEED TO COME TO A COMPLETE STOP, PUT THE VEHICLE IN PARK AND WAIT A COUPLE MINUTES. AS YOU CAN IMAGINE, THIS IS EXTREMELY DANGEROUS AS IT HAS HAPPENED ON THE HIGHWAY AND IN CITY DRIVING. IN TWO SCENARIOS, I WAS ALMOST REAR ENDED AND IN ANOTHER, I STALLED IN THE MIDDLE OF A BUSY INTERSECTION. I'VE TAKEN THE JEEP TO MY DEALERSHIP WHO TELLS ME THAT THIS IS A KNOWN ISSUE AND THEY CAN'T DO ANYTHING ABOUT IT. THEY SUGGESTED I DO AN "OIL CONSUMPTION TEST" TO SEE IF THE ENGINE IS PERFORMING AS DESIGNED, WHICH ENTAILS ME BRINGING THE VEHICLE TO THE DEALERSHIP EVERY 1,000 MILES TO CHECK OIL LEVELS (EXTREMELY INCONVENIENT). I'VE ALSO OPENED A CASE WITH CHRYSLER/FIAT WHO SAYS I NEED TO COMPLETE THE CONSUMPTION TEST BEFORE THEY CAN MAKE ANY DETERMINATION. I'VE RESEARCHED THIS ISSUE AND THERE ARE HUNDREDS OF JEEP OWNERS COMPLAINING OF THE SAME ISSUE. CHRYSLER/FIAT NEEDS TO DO SOMETHING ABOUT THIS ISSUE AS IT IS EXTREMELY DANGEROUS. PLEASE LET ME KNOW IF THERE IS ANY ADDITIONAL INFORMATION NEEDED.

I HAVE HAD IT HAPPEN MULTIPLE TIMES, WITH NO SOLUTION. MY SCREEN ON THE DASHBOARD WOULD HAVE A MESSAGE COME ACROSS IT SAYING "SERVICE SHIFTER" WITH ALL THE PRND-+ LIGHTS COME ON. IT HAPPENS WHEN I'M EITHER DRIVING OR PARKED.

ELECTRICAL WARNING SYSTEM CAN NOT BE REMEDIED. EMERGENCY BRAKE SYSTEM IS MALFUNCTIONING AND SETTING WHEN CAR IS IN DRIVE. ELECTRICAL SYSTEM COMPLETELY WENT DEAD ON THE FREEWAY CAUSING THE CAR TO STALL, WHEN CAR WAS RESTARTED AND NURSED OFF OF THE FREEWAY THE ELECTRICAL SYSTEM COMPLETELY WENT DEAD, THE TRANSMISSION LOCKED UP PREVENTING THE TOW COMPANY FROM LOADING THE CAR ONTO THE TOW TRUCK, THE CAR WAS MANUALLY MANIPULATED TO RELEASE THE SYSTEM INTO NEUTRAL. THE CARS ELECTRONIC DASH BOARD COMPLETELY GOES DEAD WHILE ON THE FREEWAY. THE CAR HAS BEEN IN 3 DEALERSHIPS OVER MORE THAN 1 MONTH, THE DEALERSHIPS CLAIM THEY HAVE REPLACED COMPUTER COMPONENTS, CAN'T FIND ANYTHING WRONG, OR 'JIGGLE THE WIRES'. THE CARS WARRANTY IS NEARLY UP, AND WE HAVE BEEN PRESSURED TO BUY AN EXTENDED WARRANTY. THE DEALERSHIP HAS PROVIDED US WITH A RENTAL CAR, AND CLAIMED TO HAVE FIXED THE PROBLEM, THAT IS WHEN THE CARS ELECTRICAL SYSTEM FAILED ON THE FREEWAY. THE CAR IS A COMPLETE HAZARD. MY HUSBAND HAS THE REPAIR RECORDS ON FILE.

WHILE DRIVING SERVICE SHIFTER WARNING MESSAGE TURNS ON FOR NO REASON. RESETS WITH POWER CYCLE.

SERVICE SHIFTER MESSAGE COMING UP, ALL LIGHTS ON SHIFTER TURNING RED AND CAR NOT DRIVING PROPERLY. HAVE TO TURN THE CAR OFF AND BACK ON SEVERAL TIMES TO MAKE IT GO AWAY.

THE SERVICE SHIFTER LIGHT KEEPS COMING ON, I HAVE TO SHUT THE CAR OFF AND RESTART IT TO MAKE IT GO OUT, THEN IT COMES BACK ON.

SERVICE SHIFTER WARNING CAME ON DASHBOARD AND ALL GEAR SHIFT LIGHTS WERE LIT RED. (PRNDL). THIS IS SECOND TIME THIS HAS HAPPENED IN 5 MONTHS. 2018 JEEP CHEROKEE UNDER 14,000 MILES!!! GOT IN MY VEHICLE STARTED IT AND THEN THE WARNING AND LIGHTS CAME ON. TURNED VEHICLE OFF FOR A FEW MINUTES AND RESTARTED AND NO MORE WARNING!! THIS SHOULDN'T BE HAPPENING TO A NEW VEHICLE AND THERE ARE MANY REPORTS OF THIS HAPPENING TO HAVE IT RECALLED!!

WE PURCHASED A USED 2018 JEEP CHEROKEE LATITUDE (LESS THAN 13,000 MILES) FROM A DEALERSHIP IN COLORADO SPRINGS ON 10/17. ON THE WAY HOME, ABOUT 100 MILES, THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON ABOUT 8 MILES FROM HOME GOING APPROX. 50 MPH. WE DECIDED TO GET IT HOME. AT THE BOTTOM OF THE DRIVEWAY, WE PLACED THE CAR IN REVERSE AND NOTICED THAT POWER STEERING WAS NOT WORKING. WE TURNED OFF THE VEHICLE AND AT RESTART, THE WARNING LIGHTS WERE RESET. WE NOTIFIED THE DEALERSHIP IMMEDIATELY AND THEY RECOMMENDED CHANGING OUT BATTERY. WE DROVE ABOUT 15 MILES TO AN AUTO PARTS STORE AND BOUGHT THE BEST BATTERY THEY HAD FOR THAT VEHICLE. WE DID NOT USE THE JEEP FOR THE NEXT DAY (FRIDAY). SATURDAY 10/19 WE DROVE IT DOWN TO DENVER (ABOUT 60 MILES) WITH NO PROBLEM. ON THE WAY HOME, AGAIN THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON GOING APPROX. 60 MPH. WE DROVE TO A PARKING LOT AND MADE A TURN INTO A PARKING SPOT. AT THAT POINT POWER STEERING WAS OPERABLE. I PLACED THE CAR IN PARK AND THEN IN REVERSE AND THEN NOTICED NO POWER STEERING, I PLACED THE CAR IN DRIVE AND AGAIN NO POWER STEERING. WE STOPPED AND RESTARTED THE VEHICLE AND THE WARNING LIGHTS WERE RESET. ABOUT 2 MINUTES LATER WHILE DRIVING, I NOTICED THAT THE DRIVER'S SIDE SEAT WARMER AND REAR DEFROST HAD BOTH BEEN SWITCHED ON AUTOMATICALLY.

SERVICE SHIFTER LIGHT ALWAYS ON IN MOTION AND IN PARK. BURNS 1 QT OF OIL EVERY 2000 MILES VEHICLES JERKS WHEN TRYING TO ACCELERATE IN MOTION

WHILE DRIVING MY 2018 JEEP CHEROKEE A MESSAGE APPEARED ON THE DASH 'SERVICE SHIFTER' ALL LIGHTS ON THE SHIFTER THEN LIGHT UP RED THE 'PRNDL' THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE SEEMS TO NOT SHIFT GEARS PROPERLY WHEN THIS HAPPENS. IT HAS BEEN CHECKED BY THE DEALER AND THE SHIFTER/ WIRING HARNESS NEED TO BE REPLACED. I WAS INFORMED THIS IS AN ONGOING ISSUE WITH MOST JEEPS IN THE LAST FEW YEARS AND NO RECALL HAS YET BEEN MADE, I HAVE ONLY OWNED THIS VEHICLE FOR 7 MONTHS AND AM VERY DISAPPOINTED THUS FAR. THIS BEING AN ONGOING ISSUE THAT JEEP IS AWARE OF I FEEL THAT SOME ACTION SHOULD BE MADE FOR THE CUSTOMER. I AM A LOYAL JEEP CUSTOMER BUT AFTER THIS ISSUE NOT BEING RESOLVED FOR YEARS I MAY NOT CONTINUE TO BE A LOYAL CUSTOMER AND GO ELSEWHERE TO PURCHASE MY NEXT VEHICLE. THIS FIRST OCCURRED ON SEPTEMBER 25,2019 AND HAS HAPPENED MULTIPLE TIMES SINCE THE FIRST OCCURRENCE.

STARTING ISSUES BATTERY WILL NOT STAY CHARGED NO HELP FROM DEALERSHIP .OR ROADSIDE ASSISTANCE

AFTER LESS THAN 1 YEAR OLD GETTING A SERVICE SHIFTER MESSAGE ON START UP. IT WOULD GO AWAY WHEN I TURNED ENGINE OFF AND ON BUT NOTE WON'T DO AWAY. CARE LESS THAN A YEAR OLD BUT JUST OUT OF WENT DUE TO MILAGE.

I HAVE A LITTLE OVER 13300 MILES ON MY JEEP AS I WENT TO PARK MY CAR I NOTICED THE SERVICE SHIFTER LIGHT WAS ON AS WELL AS PARK, REVERSE, NEUTRAL, AND DRIVE WERE ALL LIT UP ON THE SHIFTER WHEN I LOOKED THIS UP ON GOOGLE THERE WHERE A NUMBER OF COMPLAINS MY JEEP IS STILL BRAND NEW I SHOULD NOT BE HAVING THIS PROBLEM! I DID NOT TURN IT BACK ON TO SEE IF IT WENT AWAY I PLAN ON TAKING IT TO A DEALERSHIP FIRST THING IN THE MORNING. I ALSO BOUGHT IT WHEN IT ONLY HAD 5 MILES ON IT NO REASON AT ALL FOR THIS TO HAPPEN THEREFORE SHOULD BE A RECALL!

MY VEHICLE WAS HIT WITH DIRECT IMPACT ON FRONT OF VEHICLE AND DRIVERS SIDE AND NO AIRBAGS DEPLOYED. BOTH VEHICLES INVOLVED WHERE IN MOTION

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE GEAR SELECTORS ILLUMINATED RED. THE VEHICLE WAS TAKEN TO GOSSETT CHRYSLER DODGE JEEP RAM (1901 COVINGTON PIKE, MEMPHIS, TN 38128, (901) 388-8989) WHERE THE BEZEL WAS REPLACED, BUT THE FAILURE OCCURRED TWICE AFTER THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SCHEDULED AN APPOINTMENT WITH THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.

STARTING AT 25K MILES, THE VEHICLE STARTED TO BURN THROUGH OIL EVEN BEFORE THE NEXT OIL CHANGE. THE MANUAL STATES TO GO OFF THE OIL SYSTEM LIGHT, DEALERS SAY DIFFERENT. OIL HAD 14% LEFT, BUT THE CAR KEPT SHUTTING OFF WHILE DRIVING ON THE HIGHWAY. WENT TO DEALER, CAR BURNED THROUGH ALL THE OIL. THEY REFUSED TO CHECK FOR ENGINE DAMAGE AND FORCE ME TO PAY FOR A FULL OIL CHANGE. STATED BY THE DEALER, ITS A KNOWN ISSUE WITH JEEP AND THERE IS NO FIX FOR IT. NOW AT 33K, CHECK ENGINE LIGHT CAME ON, CYLINDER 4 MISFIRE. COIL PACK NEEDS REPLACED. THIS IS A TSB THAT WAS POSTED AT DEALERS BUT NOT GIVEN TO CONSUMERS. ALSO AIRBAG CONNECTION UNDER DRIVER SEAT COMES LOOSE AND CAUSES WARNING LIGHTS TO SERVICE AIRBAG. 10K MILES. DEALER SAID TO PLUG BACK IN AND JUST KEEP DEALING WITH IT.

THE SERVICE SHIFTER LIGHT HAS GONE OFF TURNING ON ALL LIGHTS ON THE GEAR RED. EVER SINCE IT CAME UP IT WILL KEEP COMING UP.

SERVICE SHIFTER ON CAR DISPLAY

STARTED CAR AND PUT INTO DRIVE. STARTED DRIVING SERVICE SHIFTER CAME UP. ALL THE LIGHTS IN MY SHIFTER LIT UP.

SINCE ABOUT 18K MILES ON VEHICLE I HAVE BEEN REPORTING ISSUES WITH THE SHIFTING, TRANSMISSION. NOW THAT THE VEHICLE IS NOT UNDER WARRANTY THEY SUDDENLY THINK THEY KNOW WHAT WILL FIX IT. BUT I NOW HAVE TO PAY ALMOST $800 TO GET IT FIXED.

SERVICE SHIFTER LIGHT CAME ON IN MY 2018 JEEP CHEROKEE ONLY HAD 9 MILES WHEN PURCHASED... THIS HAPPENED WHEN SITTING IN DRIVE THRU AT DUNKIN' DONUTS THIS MORNING

MY VEHICLE WAS IN MOTION. I WAS DRIVING DOWN THE CITY STREET AND SUDDENLY A MEAASGE APPEARED ON MY SCREEN 'SERVICE SHIFTER' AND THE JEEP BEGAN TO JERK. THE LIGHTS ON EACH GEAR TURNED RED. WHEN I GOT TO A PLACE TO PARK. I CUT THE JEEP OFF AND TURNED IT BACK ON. I THEN RECEIVED A MESSAGE WHEN I PUT THE JEEP IN DRIVE TO VERIFY IF IT WOULD DRIVE AND I RECEIVED ANOTHER MESSAGE STATING 'SHIFT TO PARK'. THE JEEP BEGAN TO JERK AGAIN. I'VE HAD THIS JEEP FOR ONE YEAR EXACTLY BOUGHT IT WITH ONLY ABOUT 3,000 MILES ON IT AND WITHIN 3 MONTHS IT COMPLETELY STOPPED ON ME IN THE MIDDLE OF THE ROAD. THE CAR WOULD NOT DRIVE AT ALL. I HAD TO GET IT TOWED TO THE DEARLERSHIP WHERE IT WAS AN ISSUE WITH THE ENGINE AND OIL THAT HAD TO BE FIXED AND TOOK ALMOST 2 WEEKS. THIS JEEP HAS ALL TYPE OF PROBLEMS AND NEEDS TO BE RECALLED

THE SERVICE SHIFTER LIGHT KEEPS COMING ON.

DRIVING DOWN A CITY HIGHWAY THE SERVICE SHIFTER ALERT CAME ON. ALL OF THE LIGHTS NEXT TO THE INDICATORS ON THE SHIFTER LIT UP. THIS HAS HAPPENED TWICE SO FAR TODAY. THE PARKING BRAKE HAS ALSO BEEN TURNING ITSELF ON AS SOON AS THE JEEP IS PUT IN GEAR AND THE FOOT IS LET OFF OF THE BRAKE.

2018 JEEP 22000 MILES, HAS CONTINUED AND WORSENING SHIFTIER OR TRANSMISSION ISSUE WITH RED LIGHTS, NEEDS SERVICE AND LOCKS OUT TRANSMISSION CHANGES TO REGULATE SPEED. THIS HAS BEEN AT THE TWO DIFFERENT DEALERS WITH AN ONGOING SAFETY ISSUE. I AM A RETIRED NICB SPECIAL AGENT AND HAVE WORKED AUTO THEFT.

25,000 MILES WAS TURNING RIGHT ONTO RAMP TO ENTER HIGHWAY WHEN BATTERY CAME ON AND ENGINE STALLED RIGHT WHEN I BEGAN TO ACCELERATE. TOOK TO DEALERSHIP WHERE THEY INITIATED AN OIL CONSUMPTION TEST. 1,000 MILES INTO OIL CONSUMPTION TEST ENGINE LIGHT CAME ON AND STAYED ON. CAR WAS ONLY 1/2 QUART LOW ON OIL AND WAS IN THE PROCESS OF A CONTROLLED OIL CONSUMPTION TEST. HAVE READ AN OVERWHELMING AMOUNT OF REPORTS OF 2018 CHEROKEES WITH THE SAME 2.4L ENGINE STALLING WHILE THE DRIVERS IS ACTIVELY DRIVING VEHICLE ANYWHERE FROM 25 MPH TO 70 MPH ON THE HIGHWAY.

SERVICE SHIFTER LIGHTS AND WARNING COME ON RANDOMLY WHEN DRIVING. WHEN THE ERROR MESSAGE IS DISPLAYED, THERE IS NO WAY TO GET RID OF IT EXCEPT TURNING VEHICLE OFF AND ON. THE ERROR MESSAGE TAKES UP THE ENTIRE IN DASH SCREEN AND DOES NOT ALLOW FOR THE DIGITAL SPEEDOMETER TO BE SHOWN. THERE DOES NOT SEEM TO BE A PATTERN AS TO WHEN THIS OCCURS, HAS HAPPENED WHEN STARTING UP AND JUST RANDOMLY WHILE DRIVING (NOT SPECIFICALLY LINKED WITH A SPEED, DIRECTION, OR TURN).

THE "SERVICE SHIFTER" WARNING MESSAGE APPEARS IN THE "MESSAGE SCREEN" & YOU CANNOT CLEAR IT SO THE MPH & OTHER NEEDED DRIVING DATA IS UNAVAILABLE. ALSO ALL OF THE SHIFTER LIGHTS BECOME ILLUMINATED SO YOU CANNOT SEE WHAT GEAR THE TRANSMISSION IS IN. "CARGURUS.COM" HAS A LOT OF COMPLAINTS ON THIS SAFETY ISSUE. CAR IS IN MOTION & STATIONARY;.THE SHIFTER SERVICE MESSAGE APPEARS. IT 1ST OCCURRED YESTERDAY; 8/19/2019 TO ME. THIS IS A SAFET ISSUE BECAUSE MY MPH ETC IS UNAVAILABLE & I CANNOT VERIFY GEAR I AM IN. (DRIVE/REVERSE ETC)

"SERVICE SHIFTER" LIGHT POPS UP ON SCREEN AND THE P,R,N,D ALL LIGHT UP AT ONCE WHILE DRIVING.

LOW PRESSURE OIL LIGHT COMES ON WHEN TURNING. ONCE THE CAR DID NOT START, I HAD TO GET IT TOWED, TO FIND OUT THE CAR WAS OUT OF OIL, THOUGH THE DISPLAY READ LOW OIL PRESSURE IS AT 53%. I GOT AN OIL CHANGE AND A LITTLE OVER A MONTH, THE LIGHT STARTED TO COME BACK ON.

I WAS DRIVING DOWN THE ROAD WHEN MY 2018 JEEP CHEROKEE SUDDENLY STALLED WITHOUT WARNING SHUTTING ALL SYSTEMS DOWN. I WAS STUCK IN THE MIDDLE OF MY LANE WITH KNOW MEANS OF MOVING MY VEHICLE TO A SAFE AREA. I CALLED TRIPLE A AND WAITED 1.5 HOURS IN THE MIDDLE OF THE ROAD FOR A WRECKER. APPARENTLY MY VEHICLE WAS LOW ON OIL SO IT SHUTDOWN. HOWEVER I WAS NOT DUE FOR AN OIL CHANGE AND MY OIL LIFE WAS AT 13%. MY VEHICLE WARNING LIGHTS DID NOT ALERT ME THAT I WAS LOW ON OIL. I MADE A COMPLAINT TO MY SERVICE PERSON AT CHARLIE'S IN AUGUSTA MAINE SEVERAL MONTHS AGO WHEN I TOOK THE VEHICLE IN FOR AN OIL CHANGE AT 8000 MILES AND IT WAS 2 QUARTS LOW. THEY TOLD ME IT'S COMMON FOR A VEHICLE TO USE THAT MUCH OIL BETWEEN OIL CHANGES. THEY DID AN OIL CCONSUMPTION TEST AND SAID IT WAS NORMAL. JEEP SAYS YOU CAN USE A QUART EVERY 800 MILES. THAT IS 7.5 QUARTS BETWEEN OIL CHANGES IN A NEW VEHICLE. UNACCEPTABLE AND NOT SAFE FOR A VEHICLE TO SHUTDOWN DRIVING DOWN THE ROAD WITHOUT ANY WARNING. CONSUMER STATED THIS IS THE FIRST TIME IT HAS STALLED DUE TO LOW OIL PRESSURE. HOWEVER A FEW OIL CHANGES AGO CHARLIES DID AN OIL CHANGE AND TOLD ME MY OIL LEVELS WERE LOW. I THOUGHT THIS UNUSUAL AND THEY DID AN OIL CONSUMPTION TEST WITH NO FINDINGS. AT THIS TIME THEY DID NOT TELL ME THERE WAS AN OIL CONSUMPTION SERVICE BULLETIN ON THIS VEHICLE. *JB

SERVICE SHIFTER LIGHT CAME ON AND ALL GEARS LIT UP RED, PULLED OVER AND SHUT OFF THEN TURNED BACK ON. ALARM WENT AWAY, THIRD TIME.

BURNING ONE QUART OF OIL EVERY 1,400 TO 1,500 MILES SINCE IT TURNED 30,000 MILES

AT 19500MILES SERVICE SHIFTER MESSAGE CAME ON AND RED LIGHTS APPEARED BY PARK, NEUTRAL, DRIVE, REVERSE ETC ON CAR SHIFTER, DRIVING ON HIGHWAY. STOPPED TURNED IT OFF AND LIGHT WENT OUT. THIS APPEARS TO BE A VERY COMMON COMPLAINT ON THIS MAKE AND MODEL AND LOW MILEAGE.

SERVICE SHIFTER RANDOMLY POPS UP AND ALL LIGHTS ON SHIFTER GO RED HAPPENED OUT OF NOWHERE AND GOES AWAY U FOUND HUNDREDS OF NOT THOUSANDS WITH THE SAME PROBLEM!

SERVICE SHIFTER MESSAGE KEEPS APPEARING ON THE DASH AND ALL OF THE LIGHTS ON THE SHIFTER WILL TURN RED. HAS BEEN HAPPENING AT LEAST ONCE A DAY (SOMETIMES 4-5 TIMES) AND TYPICALLY HAPPENS WHEN I HIT A BUMP (NO MATTER HOW SMALL OR BIG). IT CAN ALSO SOMETIMES HAPPEN WHEN YOU TAP THE SIDE OF THE CONSOLE. FORUMS ONLINE SUGGEST THAT THE ISSUE IS HAPPENING BECAUSE THE WIRES FROM THE SHIFTER KEEP BUMPING INTO CATALYTIC CONVERTER AND SHORTING (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296). I AM STILL ABLE TO DRIVE THE CAR WHEN IT HAPPENS, BUT IT IS INCREDIBLY ANNOYING BECAUSE I CANNOT SEE ANYTHING ON THE DASHBOARD.

THE BATTERY CONSTANTLY DIES WITHOUT ANY REASONING. I WILL PARK IT, AFTER IT SITS OVERNIGHT, IT DIES. MY NEIGHBOR HAS THE SAME YEAR MODEL JEEP I HAVE AND HIS STARTED DOING THE SAME THING LAST WEEK. AFTER SEARCHING ONLINE IT SEEMS TO BE A MAJOR ISSUE WITH 20Q7,2018 AND 2019 JEEP CHEROKEES.

7/12/19 - WHILE DRIVING ON THE INTERSTATE, MY JEEP SIGNALED A WARNING NOISE - WITH NO DIGITIZED WARNING AND THE D LIGHTS WERE ILLUMINATED ON MY GEAR SHIFT - THIS DISABLED MY VEHICLE. I HAD TO PULL TO THE SIDE OF THE ROAD - TURNED OFF THE VEHICLE - TURNED IT BACK ON AND CONTINUED DRIVING. 8/06/19 - I STARTED MY VEHICLE TO LEAVE FOR WORK AND THE SERVICE SHIFTER WARNING CAME ON MY DISPLAY AND ALL OF MY GEAR SHIFT LIGHTS (PRND) WERE ILLUMINATED. I PURCHASED THIS VEHICLE 3/2018 BRAND NEW - IT HAS UNDER 23K MILES.

2018 CHEROKEE WITH UNDER 15K MILES. UPON START UP, WARNING FOR "SERVICE SHIFTER" APPEARS ALONG WITH ALL LIGHTS ARE LIT UP ON SHIFTER. TURNING OFF IGNITION AND RESTARTING WILL MAKE MESSAGE DISAPPEAR. MECHANICS NOT SURE WHAT TRUE ISSUE IS. ON GOING ISSUE WITH NO RESOLUTION. TODAY, MESSAGE WOULD NOT RESET. NO RECALL TO DATE.

FOR THE SECOND TIME WHILE DRIVING "SERVICE SHIFTER" MESSAGE CAME ON AND ALL LIGHTS ON GEAR BOX LIT UP. PULLED OVER AND CUT CAR OFF AND RESTARTED AND LIGHTS WENT OFF

"SERVICE SHIFTER" WARNING COMES ON AT RANDOM TIMES. LIGHTS ON SHIFTER ALL CAME ON. ONLY CAME ON WITH LEFT HAND TURNS. FIRST TIME IN HAPPENED I WAS ON AN INTERSTATE ON RAMP. HAS HAPPENED AT 5 MPH AND 70 MPH. PULL OVER PUT IN PARK, SHUT OFF ENGINE, WAIT A MINUTE, RESTART VEHICLE AND EVERYTHING IS FINE FOR A WHILE. IT CAN BE DAYS BETWEEN OR 3 TIMES IN A 5 MINUTE DRIVE. UP TO 9 TIMES IT HAS HAPPENED.

SERVICE SHIFTER WARNING KEEPS COMING ON AND ALL PARK NUTURAL REV ALL LIGHT UP AT THE SAME TIME.TRANSMISSION BUCKS FEELS LIKE BEING REAR ENDED.BEEN TO THE DEALERSHIP MANY TIMES GOING TO KEEP GOING BACK WHILE IM STILL UNDER WARRANTY.HAPPENS STATIONARY AND WHILE DRIVING MOSTLY ON THE FREEWAY WHERE YOU HAVE TO PULL OVER TURN OFF AND TRY TO LET IT RESET.A DANGEROUS SITUATION.

I WAS DRIVING UP THE INTERSTATE AND I HEARD A DING. THE DISPLAY SAID " SERVICE SHIFTER" AND ALL THE LIGHTS ON MY GEAR SHIFT PNRD WERE ALL LIT UP RED. COULD NOT CLEAR DISPLAY. PARKED AND TURNED IGNITION OFF AND BACK ON AND IT CLEARED.

I WAS DRIVING ABOUT 40 MPH ON A COUNTY ROAD AND THE ERROR NOISE WENT OFF. ON THE DASH I GOT A 'SERVICE SHIFTER' NOTICE AND ALL LIGHTS ON THE SHIFTER STAYED LIT RED ' P, R, N , D, AND THE - AND +'. I PULLED OVER, SHUT OFF THE CAR, WAITED A MINUTE AND TURNED THE CAR BACK ON AND IT WENT AWAY.

WHILE I WAS DRIVING ON A CITY STREET TO GET TO THE HIGHWAY ALMOST 5 HOURS AWAY FROM MY HOUSE MY DASH SCREEN POPPED UP WITH A WARNING SAYING THAT MY SHIFTER NEEDED SERVICED... WHEN I LOOKED AT THE GEAR SHIFTER ALL OF THE LIGHTS WERE LIT UP(P,R,N&D)...I FREAKED OUT AND PULLED OFF AT A GAS STATION PUT IT IN PARK TURNED OFF THE IGNITION AND WAITED A MINUTE... WHEN I STARTED THE CAR BACK UP ALL OF THE LIGHTS SHUT OFF AND IT WAS FINE... I HAVE NO IDEA WHAT CAUSED IT TO HAPPEN IT LITERALLY HAPPENED OUT OF NOWHERE...

THE 'SERVICE SHIFTER' WAS DISPLAYED ON THE DASHBOARD AND ALL THE LIGHTS ON THE SHIFTER WERE ON. I HAD TO SHUT OFF THE CAR AND TURN IT BACK ON TO MAKE THE LIGHTS GO OFF, BUT AFTER A FEW MILES THE LIGHTS CAME BACK ON. THE DRIVER SEAT POWER SWITCH HAS STOPPED WORKING TWO TIMES. I HAD IT REPLACED THE FIRST TIME AND NOT EVEN A YEAR LATER IT STOPPED WORKING AGAIN.

'SERVICE SHIFTER' WARNING APPEARS WITHOUT WARNING AND ALL GEAR INDICATOR LIGHTS TURN RED. IN MOTION. 65 MPH US 18 OR 218 WATERLOO IOWA. I'M TOLD A SHIFTER BEZEL AND WIRING HARNESS ARE NEEDED BUT NOT AVAILABLE.

SERVICE SHIFTER

HAVE NOT OWNED VEHICLE FOR A YEAR YET, BOUGHT WITH ABOUT 1000 MILES ON IT. IT WAS PREVIOUSLY OWNED BY SOMEBODY IN DEALERSHIP FROM WHAT WE WERE TOLD. AT 11,677 MILES THE "SERVICE SHIFTER" WARNING SHOWED UP AND SHIFTER PANEL LIT UP WHILE I WAS DRIVING IN TOWN AND STAYED THAT WAY UNTIL I TURNED THE JEEP OFF A FEW MILES LATER. HASN'T SHOWN UP AGAIN AND I'M TAKING IT TO DEALER TOMORROW. IT'S BEEN THREE DAYS SINCE IT HAPPENED BUT I'M AFRAID WHAT MIGHT HAPPEN. I'VE READ ONLINE ABOUT MANY COMPLAINTS ABOUT THIS ISSUE OVER THE YEARS FOR JEEP. WHAT ARE WE WAITING FOR - THEY NEED TO FIX THIS!!! I'M GETTING THIS DOCUMENTED NOW!

"SERVICE SHIFTER" APPEARED ON MY DASHBOARD. THE GEARS ALL WENT RED. THE CAR WAS ABLE TO MOVE AS NORMAL, BUT THE MESSAGE WAS STILL THERE. I TURNED THE CAR OFF AND RESTARTED AND THE MESSAGE WENT AWAY.

TL* THE CONTACT OWNED A 2018 JEEP CHEROKEE. WHILE THE CONTACT'S VEHICLE WAS STOPPED, IT WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BACK AND NECK INJURIES. THE CONTACT, WHO WAS SEATED IN THE REAR DRIVER'S SEAT, SUSTAINED WHIPLASH AFTER HIS HEAD STRUCK THE SIDE WINDOW. THE WINDOW BROKE AND INFLICTED A CUT ON THE CONTACT'S NECK. THE FRONT PASSENGER SUSTAINED A LEG FRACTURE. THE OTHER TWO PASSENGERS WERE TRAUMATIZED. THE DRIVER AND THE REST OF THE PASSENGERS WERE TRANSPORTED TO THE EMERGENCY ROOM VIA AN AMBULANCE FOR MEDICAL ATTENTION. IMMEDIATELY FOLLOWING THE CRASH, THE FUEL TANK LEAKED AND THE FRONT END OF THE VEHICLE WAS FILLED WITH SMOKE. THE FIRE DEPARTMENT WAS AT THE SCENE. THE VEHICLE WAS TOTALED AND WAS TOWED TO A COLLISION CENTER. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .

MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB

I WAS DRIVING AROUND 35 MPH WHEN GOT WAS SLOWING DOWN FOR STOP LIGHT AND IT JUST SHUT COMPLETELY OFF AND WOULD NOT RESTART. I SAT FOR A MINUTE WITH HAZARDS ON AND THEN TRIED TO START IT, IT WAS TURNING OVER BUT NOT STARTING SO I HAD TO GIVE IT GAS WHILE TRYING TO START IT. GOT HOME AND WENT BACK OUT LATER TO TEST IT AND STARTED UP. IT SHUTS TOTALLY DOWN WITH NO WARNING

SERVICE SHIFTER LIGHT CAME ON. WHICH IS VERY UNSAFE BECAUSE THE CAR CAN GO INTO GEAR NOW WITHOUT HAVING TO HIT THE BREAKS..

I HAVE A 2018 JEEP CHEROKEE LATITUDE. PURCHASED APRIL 2018 WITH 17 MILES ON IT. IN NOVEMBER 2018 THE SERVICE SHIFTER LIGHT CAME ON. TOOK IT TO THE DEALERSHIP WHERE IT WAS "FIXED." JUNE 26, 2019 (28,670 MILES ON MY CAR) I WAS DRIVING TO WORK GOING 35 MPH WHEN MY ENGINE SHUT OFF AND I HAD NO CONTROL OVER THE VEHICLE. ABOUT A WEEK BEFORE THIS HAPPENED I HAD BEEN HEARING A DINGING NOISE, LIKE WHEN YOUR SEATBELT IS OFF (JUST ONE DING THOUGH) AND SOMETHING WOULD FLASH ON MY DASH. IT WAS SO QUICK I WAS UNABLE TO SEE WHAT IT SAID. I STARTED VIDEOING MY DASH TO TRY TO CATCH THE ALERT. I HAVE VIDEO OF MY DASH AS THE ENGINE STOPPED AND ME TRYING TO RESTART MY CAR. (UPLOADED PICTURES OF THE SERVICE SHIFTER BUT IT WILL NOT ALLOW ME TO UPLOAD THE VIDEO) IT TOOK ME 10-15 MINUTES TO GET IT STARTED BACK UP. DROVE IT STRAIGHT TO THE DEALERSHIP. THEY SAID THAT MY JEEP WAS A QUART LOW ON OIL AND THAT IT WAS A "SAFETY FEATURE" THAT IF YOU'RE LOW ON OIL YOUR ENGINE WILL JUST SHUT OFF....NO MATTER IF YOU'RE PARKED OR DRIVING 70 MPH! THAT IS INSANE!! HOW ABOUT AN "OIL LOW LIGHT" MY OIL LIFE PERCENTAGE STILL SHOWED 20% REMAINING AND I WAS SCHEDULING AN OIL CHANGE THE NEXT WEEK. AFTER READING MULTIPLE COMPLAINTS, JUST LIKE MINE, I REQUESTED THAT THEY CHECK THE SHIFTER AGAIN. THEY SAID THAT THE SHIFTER WAS FINE. I PICKED UP MY JEEP FROM THE DEALERSHIP AND DROVE 30 MILES HOME. I PULLED IN MY DRIVEWAY AND THE SERVICE SHIFTER LIGHT CAME ON AGAIN WITH THE PRND LIGHTS ALL LIT UP. TOOK IT TO THE DEALERSHIP AGAIN THIS MORNING, 06/27/2019 AND JUST GOT A CALL THAT THEY REPLACED THE SHIFTER BEZEL AND WIRING AND DID AN UPDATE. THERE ARE HUNDREDS AND HUNDREDS OF COMPLAINTS EXACTLY LIKE MINE. THIS NEEDS TO BE CORRECTED NOW BEFORE SOMEONE GETS IN A HORRIBLE ACCIDENT. I DRIVE THE INTERSTATE EVERY SINGLE DAY. IF MY ENGINE SHUTS OFF GOING 70 MPH, IT WILL NOT BE A GOOD SITUATION.

WHILE IN MOTION, MY CAR CONTINUED TO STALL, 3 TIMES. ONCE ALSO THE WEEK BEFORE. THE CAR INDICATED THAT MY VEHICLE NEEDED AN OIL CHANGE. AFTER A VERY SCARY RIDE TO THE DEALERSHIP ON A MAJOR HIGHWAY, IT WAS CONFIRMED THAT THE CAR NEEDED AN OIL CHANGE. THERE WAS BARELY NO OIL .. ACCORDING TO OIL DIPSTICK. THE MESSAGE DID NOT INDICATE OIL WAS LOW. WRONG MESSAGE TO THE OWNER. I COULD HAVE SEIZED MY ENGINE. NEEDING AN OIL CHANGE IS NOT THE SAME ALERTING THE DRIVER THERE IS NO OIL LEFT. THIS SHOULD BE CORRECTED TO INDICATE LOW OIL LEVEL !!! THIS IS DANGEROUS WHEN CAR IN MOTION AND IT STALLS OUT. DEALERSHIP TAKING NO RESPONSIBILITY. SHOULD THIS BE A RECALL ISSUE. DANGEROUS SITUATION!!!

THE LIGHT TURNED GREEN AT AN INTERSECTION. THE VEHICLE WAS IN DRIVE, I PRESSED THE GAS AND THE VEHICLE WOULD NOT RESPOND. WHEN IT DID RESPOND THE VEHICLE JERKED INTO GEAR AND RPM'S ROSE QUICKLY.

DURING THE COURSE OF TRAVELING ON JUNE 18TH 2019 I RECEIVED A MESSAGE VIA THE DISPLAY THAT SAID "SERVICE SHIFTER". IN ADDITION THE GEAR SHIFT PANEL (PARK, REVERSE, DRIVE) COLLECTIVELY ILLUMINATED IN RED. THE ISSUE GAVE THE IMPRESSION THAT THE TRANSMISSION OR GEARS COULD CEASE FROM WORKING WHILE IN MOTION.

VEHICLE WAS IN MOTION. SCREEN DISPLAYS SERVICE SHIFTER. ALL LIGHTS ON THE PRNDL NEXT TO THE SHIFRER ARE LIT SIMULTANEOUSLY.

MY SHIFTER CAME ON WHILE IN PARK WITH THE PARK, REVERSE, NUETRAL, AND DRIVE ALL LIGHTING UP. HAVE SEEN THIS AS AN ISSUE IN OTHER LATER YEARS BUT, I BELIEVE THERE IS A MALFUNCTION SOMEWHERE WITHIN THE ELECTRICAL OR SOMETHING. MY CAR IS NEW WITH LOW MILES THIS SHOULDN'T BE HAPPENING.

RECIEVED A "SERVICE SHIFTER" MESSAGE AND ALL THE LIGHTS NEAR THE SHIFTER WERE LUMINATED RED

- 2.4L EXCESSIVE OIL CONSUMPTION - NEW ENGINE AT 8K MILES - EMISSIONS ISSUES TRIPPING THE CHECK ENGINE LIGHT - AIR CONDITIONER WENT OUT - COMPUTER/ELECTRICAL ISSUES WITH DASH AND INTERIOR - TRANSMISSION STALLING IN TRAFFIC. - CANNOT MAINTAIN SPEED WITH CRUISE CONTROL - ONCE PARTS ARE REMOVED FOR REPAIR THEY CANNOT BE REPLACED PROPERLY AND END UP FALLING OFF. FCA AMERICA KNOW ABOUT ALL THESE ISSUES AND CONTINUES TO PRODUCE THESE CARS AT A PRICE WAY ABOVE THEIR VALUE. BOTTOM LINE THEY ARE A FRAUDULENT BUSINESS THAT IS PRODUCING CRAPPY VEHICLES.

THE SERVICE SHIFTER LIGHT COMES ON AND ALL GEARS ARE SHOWING UP IN RED WHILE DRIVING. TURNING THE VEHICLE OFF THEN BACK ON SETS THE GEAR BACK TO NORMAL FOR ONLY A FEW MINUETS, THEN SERVICE INDICATOR LIGHT COMES BACK ON WITH ALL GEARS ILLUMINATED IN RED. THE JEEP HAS THE TENDENCY TO JERK FORWARD WHEN PLACED INTO PARK AND ALSO DURING ACCELARATION THE TRANSMISSION SEEMS TO LAG CAUSING A JERKING MOTION IN MY JEEP.

MULTIPLE TIMES WHILE DRIVING 'SERVICE SHIFTER' DISPLAYS ON DASH. ALL LIGHT OF THE SHIFTER ARE LIT RED. THIS HAS HAPPENED AT LOW SPEEDS, HIGH SPEEDS AND WHOLE IDLING.

THE VEHICLE HAS STALLED OUT THREE TIMES WHILE PULLING OUT INTO TRAFFIC, THE DEALER SAID WHEN THE OIL GETS LOW IT SHUTS OFF. THERE WAS NO OIL SHOWING THE OIL STICK AT ALL AND I HAVE ONLY 2,008 MILES ON IT. IT SHOULD NOT COMPLETELY USE ALL THE OIL IN 2,000 MILES.

SERVICE SHIFTER LIGHT CAME ON WHILE I WAS DRIVING.

SERVICE SHIFTER LIGHT CAME ON AT 11,450 MILES.

VEHICLE STARTED STALLING RANDOMLY. IT START WITH A CHIME ON TURNS AND PROGRESSED TO THIS. TOOK IT TO DEALER AND THEY SAID IT WAS LOW IN OIL JUST HAD OIL CHANGED 3 MONTHS PRIOR. THEY FOUND OFF VALVE WAS BAD REPLACED. VEHICLE THEN STARTED BURNING GAS 20 MILES AND HALF TANK. TOOK BACK TO SEWER FOR OIL CONSUMPTION TEST. PROBLEM WITH STALLING STARTED AGAIN. DEALER COULDN'T REPLICATE ISSUE. *DT*JB

SERVICE SHIFTER WARNING APPEARS IN INSTRUMENT CLUSTER AREA AND ALL THE LIGHTS ON SHIFTER LIGHT UP SOLID RED AND STAY ILLUMANATED.

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT THE COSMETIC PANEL ON THE FRONT DRIVER'S SIDE DOOR THAT WENT FROM THE BOTTOM TO THE TOP OF THE WINDOW, FLEW OFF WHILE DRIVING ABOUT 65 MPH. THE CONTACT CALLED THE LANDERS CHRYSLER DODGE JEEP RAM OF NORMAN DEALER (405-321-8228, 481 N INTERSTATE DR, NORMAN, OK 73069) WHERE IT WAS STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS NOT PROVIDED.

SERVICE SHIFTER WARNING COMES ON BUT CAN'T BE FIXED

THE "SERVICE SHIFTER" LIGHT WILL TURN ON. IT HAS HAPPENED TWICE, THE FIRST TIME AT LESS THAN TEN MILES PER HOUR IN A PARKING LOT AND THE SECOND TIME ON THE INTERSTATE GOING 70 MPH. WHEN THE SERVICE SHIFTER LIGHT TURNS ON, IT ILLUMINATES THE PRND LIGHTS ON THE SHIFTER TO ALL RED. SINCE THEY ARE ALL RED, YOU CANNOT TELL IF YOU ARE IN PARK COMPLETELY. THERE IS 26,650 MILES ON THE VEHICLE. IT IS CURRENTLY GETTING SERVICED, THE DEALERSHIP I BOUGHT IT FROM SAID IT ONLY NEEDED FLASHED WITH THE COMPUTER, HOWEVER THE DEALERSHIP THAT IS CLOSEST TO MY HOME (AND THE ONE WHO IS CURRENTLY REPLACING THE GEAR SHIFTER) TOLD ME THE GEAR SHIFTER HAD TO BE REPLACED AND FLASHING WITH THE COMPUTER WOULD NOT FIX THE ISSUE, AS THIS WAS A FREQUENT ISSUE THEY HAVE SEEN. IF THERE IS A FREQUENT ISSUE WITH THE SHIFTER IN THESE VEHICLES, THEY NEED TO BE RECALLED. THIS IS VERY DANGEROUS AND SCARY TO NOT HAVE ANY WAY OF KNOWING IF YOU ARE IN PARK, REVERSE, NEUTRAL OR DRIVE.

THIS VEHICLE CONSISTENTLY IS 1 QUART LOW ON OIL DURING EACH OIL CHANGE, AND THERE IS NO OIL ON THE DIPSTICK, DESPITE THE FACT I GET MY OIL CHANGED PRIOR TO THE RECOMMENDED MILEAGE, AND LESS THAN EVERY 3 MONTHS. I AM USING SYNTHETIC OIL IN THE CAR. I HAVE TAKEN IT TO THE ORIGINAL DEALERSHIP, THEN AN OIL CHANGE SHOP TWICE, AND THEN ANOTHER DEALERSHIP TO LOOK AT THE ISSUE. THE LAST DEALERSHIP ADVISED ME THEY WOULD DO AN OIL CONSUMPTION TEST AND THAT I NEEDED TO CHECK MY OIL DIPSTICK FREQUENTLY AS THE ENGINE WILL SHUT OFF IF THE OIL GETS TOO LOW. NO INDICATOR LIGHT HAS EVER DISPLAYED INDICATING AN ISSUE WITH THE LOW OIL OR OIL PRESSURE. MANY TIMES THE DISPLAY SHOWS I HAVE 40% OR MORE OIL LIFE LEFT, DESPITE THE FACT THE CAR WILL BE 1 QUART LOW ON OIL, WITH NO OIL ON THE DIPSTICK. THE CAR HAS 26500 MILES ON IT. THE FIRST TIME THE ISSUE WAS NOTED WAS WHEN MY CAR DID SHUT OFF IN DRIVE, AND I PULLED IT INTO AN OIL CHANGE PLACE WHO ADVISED ME THERE WAS NOT ENOUGH OIL IN THE ENGINE. THE CAR HAD JUST HIT THE MILEAGE MARK TO BE CHANGED. THIS OCCURRED IN THE FALL OF 2018.

VEHICLE STOPPING AND SHUTTING OFF COMPLETELY WHILE DRIVING (IN MOTION) EACH AND EVERY TIME ON FOUR DIFFERENT OCCASIONS. FIRST TIME IT SHUT OFF, DEALERSHIP SAID IT WAS DUE TO OIL CHANGE.SECOND TIME DEALERSHIP SAID A RECALL ON THE SHIFT GEAR IN WHICH I WASN'T NOTIFIED ABOUT THE RECALL. THIRD TIME IT SHUT OFF, DEALERSHIP SAYS ITS AN OIL LEAKAGE. FOURTH TIME IT STOPPED, DEALERSHIP SAYS IT NEEDS A NEW ENGINE. CHRYSLER REFUSES TO FIX IT. THE LAST TIME I TOOK IT TO THE DEALERSHIP, CHRYSLER RESPONSE WAS TAKE IT HOME AND DRIVE IT AGAIN AND BRING IT BACK IF IT SHUTS OFF AND MAYBE THEN WE WILL FIX IT. I HAD TO HAVE IT TOWED IN THE LAST TIME DUE TO IT NOT STARTING AND SMOKING IN THE TAIL PIPE. ON TWO OCCASIONS, THE RADIO CUT OFF COMPLETELY, SCREEN JUST WENT BLACK. MY CAR IS NOW AT THE DEALERSHIP WAITING ON APPROVAL FROM CHRYSLER TO GET FIXED. THIS JEEP IS VERY UNSAFE, DANGEROUS,AND A SAFETY HAZARD FOR MY SON AND I. IT HAS PUT ME AND MY SONS LIFE IN DANGER ON FOUR DIFFERENT OCCASIONS. I AM TERRIFIED TO DRIVE THIS VEHICLE EVEN IF THEY CAN FIX IT BECAUSE ITS NOT A GUARANTEE THAT I WILL NOT HAVE THESE ISSUES AGAIN AND NEXT TIME IT COULD COST US OUR LIVES.

CAR CAUGHT FIRE. MANUFACTURER DID NOT INVESTIGATE. DEALERSHIP WHERE IT WAS TOWED TAMPERED WITH EVIDENCE

MY 2018 JEEP CHEROKEE LATITUDE STALLS WHILE IN MOTION. SO FAR IT HAS ONLY HAPPENED ON NEIGHBORHOOD STREETS. I HAVE 36,500 MILES ON IT. *DT CONSUMER TOOK VEHICLE TO THE DEALERSHIP ON APRIL 27TH,2019 FOR OIL CHANGE, THEY DID NOT MENTION LOW OIL BUT DID SAY MAY HAVE LOW ON COOLANT BUT WASN'T POSITIVE.*JB

SERVICE SHIFTER LITE UP AS WELL AS ALL GEARS. I WAS CURRENTLY IN PARK WHEN IT HAPPENED. READ SEVERAL JEEP OWNER INQUIRES UPON GOOGLING THE ISSUE. DOESN'T SOUND GOOD!

WHILE DRIVING THE WORDS "SERVICE SHIFTER" APPEAR ON THE CAR'S CONSOLE AND THE LETTERS ON THE GEAR SHIFTER (D, N, R) ALL LIGHT UP SIMULTANEOUSLY AND STAY LIT.

MY JEEP KEEPS ILLUMINATING ALL DRIVE TRAINS AND TELLING ME TO SERVICE SHIFTER. I'VE HAD THE WHOLE WIRING HARNESS REPLACED A MONTH AGO WITH 10,000 MILES AND NOW IT IS DOING IT AGAIN! I HAVE TO KILL THE ENGINE AND TURN IT BACK ON. MOST TIMES SERVICE SHIFTER STILL REMAINS ON THE SCREEN.

MY JEEP CHEROKEE HAS BEEN SHUTTING OFF WHILE DRIVING. THIS CAR WAS PURCHASED BRAND NEW. THIS HAS HAPPENED SEVERAL TIMES. THE ORIGINAL DEALERSHIP, KEFFER CHRYSLER JEEP IN CHARLOTTE, NC, HAS NOT RETURNED ANY OF MY CALLS ABOUT THIS ISSUE SO I'VE HAD TO GO TO ANOTHER DEALERSHIP TO GET THIS ISSUE RESOLVED. I HAVE TO TAKE THE VEHICLE FOR OIL CONSUMPTION TESTS BUT I DO NOT FEEL SAFE IN THIS VEHICLE BECAUSE OF THE FACT THAT IT SHUTS OFF WHILE DRIVING. THE LAST TIME IT SHUT DOWN I WAS ON A MAIN HIGHWAY AND WAS ALMOST HIT. *DT*JB CONSUMER STATED CAR COMPLETELY SHUT OFF, LOSING CONTROL OF THE VEHICLE. THERE WAS NO WARNING SIGN, WHICH CAUSED SEVERAL ACCIDENTS.*JB

WHILE I WAS DRIVING DOWN I95 - THE GEARSHIFT FROZE UP AND THE ENTIRE GEARSHAFT TURNED RED. I WAS UNABLE TO SHIFT GEARS UNTIL I WAS ABLE TO SLOW DOWN / COME TO A STOP ON THE SIDE OF AN EXIT ROAD. THIS HAS HAPPENED A TOTAL OF TWO TIMES ON SEPARATE OCCASIONS - ONCE THREE MONTHS AFTER THE DEALERSHIP CLAIMED THEY FIXED THE ISSUE.

FRONT RIGHT BRAKE PAD/ROTOR FAILURE WHEN STOPPING VEHICLE. APPEARANCE OF SIGNIFICANT LOCALIZED BRAKE PAD MATERIAL IS CEMENTED TO THE ROTOR IN ONE LOCATION CAUSING FAILURE OF RIGHT FRONT TIRE TO BRAKE PROPERLY. VEHICLE DELIVERED AFTER PURCHASE WITH 272 MILES, NOTICED ON FIRST TRIP THAT THE SYSTEM "PULSATED" WHEN STOPPING. INCREASED STOPPING DISTANCE REQUIRED FROM HIGHWAY SPEEDS. INSPECTION OF ASSEMBLY SHOWS APPROXIMATELY 2" CIRCULAR RUSTED RING ON ROTOR, INDICATING FAILURE OCCURRED WITH LESS THAN 272 MILES ON VEHICLE.

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE THE VEHICLE WAS STOPPED, IT LUNGED FORWARD. THE FAILURE OCCURRED INTERMITTENTLY AND THERE WERE NO WARNING INDICATORS ILLUMINATED. ROGER WILLIAMS CHRYSLER DODGE JEEP RAM (1102 WASHINGTON DR, WEATHERFORD, TX 76086, (817) 458-4091) DIAGNOSED THE VEHICLE, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS UNKNOWN.

CAR STALLS WHEN DRIVING IT WITHOUT WARNING. *DT CONSUMER STATED VEHICLE AT DEALERSHIP. *JB

SERVICE SHIFTER WARNING CAME ON WHEN PULLED INTO DRIVEWAY. VEHICLE HAS LESS THAN 12K MILES

VEHICLE WILL STALL DEALERSHIP CLAIMS BATTERY IS NOT CHARGING COMPUTER CHECK SHOWS MULTIPLE LOW VOLTAGE CODES

VEHICLE WHILE DRIVEN MADE AN ALERT PING WHEN MAKING LEFT AND RIGHT HAND TURNS WITH NO OTHER INDICATOR. FOLLOWING DAY VEHICLE COMPLETELY SHUT DOWN WHILE DRIVING ON THE INTERSTATE AT 55 MPH WITH OIL PRESSURE INDICATOR ILLUMINATED AS WELL AS MULTIPLE ERRORS ABOUT PLACING VEHICLE IN DRIVE AND SHIFTING (ALTHOUGH VEHICLE IS AN AUTOMATIC). DEALERSHIP CONTACTED AND VEHICLE BROUGHT IN FOR INSPECTION. DEALER CONCLUDED THAT ENGINE HAD NO OIL, ALTHOUGH INTERNAL INDICATORS FAILED TO ADVISE AND SHOWED VEHICLE HAD 17% OIL LIFE REMAINING AND 300 MILES UNTIL SCHEDULED OIL CHANGE. DEALER ADVISED THAT VEHICLE IS KNOWN TO BURN OIL AT A RATE OF 1 QUART OF OIL EVERY 1000 MILES, HOWEVER, THIS WAS NOT CONSISTENT WITH WHEN THE PREVIOUS OIL CHANGE HAD OCCURRED, WHEN ASKED WHY VEHICLE BURNS OIL AT SUCH A RATE, WAS ADVISED IT IS NORMAL AND NOT TO WORRY ABOUT IT. SEVERAL OTHER PEOPLE HAVE COMPLAINED AND REACTION FROM DEALERSHIP VARIED FROM IT WAS NORMAL TO MAY BE AN ISSUE WITH THE ENGINE.

VECHICLE WAS IN MOTION AND VECHICLE COMPLETELY STOPPED AND SHUT OFF IN THE MIDDLE OF THE ROAD. VECHICLE THEN RESTARTED AND DID THE SAME THING A SECOND TIME.

ABOUT A MONTH AND A HALF AGO I WAS MAKING A UTURN ON A CITY STREET AND THE CAR CHIMED. THE CAR NOW CHIMES EVERY TIME I MAKE ANY TYPE OF TURN. I TOOK IT IN TO THE DEALERSHIP AND THEY ARE SAYING THAT THE ENGINE IS BURNING THE OIL THEREFORE I HAD NO OIL IN MY CAR. THEY TOLD ME I NOW HAVE TO BRING THE CAR IN EVERY 500 MILES TO DO A TEST AND IF THE ENGINE IS STILL BURNING THE OIL THE ENGINE WILL NEED TO BE REPLACED.

THE AUTOMOBILE SHUTS OFF (WHILE IN MOTION) WHEN IT'S TIME FOR AN OIL CHANGE (AROUND 3000 MILES). IT MOSTLY SHUTS OFF DURING TURNS BUT IT HAS SHUT OFF ON THE HIGHWAY BEFORE. THE OIL LIGHT NEVER COMES ON, THE BATTERY LIGHT DOES ALTHOUGH THERE ISN'T AN ISSUE WITH THE BATTERY. AFTER WAITING A FEW MINUTES, IT'S POSSIBLE TO START THE AUTOMOBLIE AGAIN WITHOUT THE ASSISTANCE OF A BOOST.

STATIONARY BATTERY NOT STARTING AFTER SITTING UP A DAY OR TWO

THE CAR VIBRATES EXCESSIVELY WHEN THE SUNROOF IS OPEN. ONCE YOU ALSO OPEN THE WINDOWS, THE VIBRATION SUBSIDES BUT NEVER GOES COMPLETELY AWAY

A WARNING LIGHT "SERVICE SHIFTER" COMES ON WITHOUT WARNING. ALL THE LIGHTS AT THE SHIFTER ILLUMINATE AND WON'T SHUT OFF UNLESS THE CAR IS RE-STARTED

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING 60 MPH OR MORE, THE VEHICLE STALLED AND THE "VEHICLE NOT IN PARK" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DODGE CHRYSLER JEEP CITY (4395 US-130, BURLINGTON, NJ 08016, (855) 242-0015) WHERE THE CONTACT WAS INFORMED THAT THEY WOULD HAVE TO TEST DRIVE THE VEHICLE IN ORDER TO PERFORM DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. *DT*JB

WHILE VEHICLE WAS IN MOTION A 'SERVICE SHIFTER' LIGHT ELIMINATED AND ALL OF THE GEAR LIGHTS WERE ON WHILE THE CAR WAS IN DRIVE. ONCE I STOPPED THE CAR, PARKED, AND TURNED THE ENGINE OFF, I WAITED A FEW MINUTES AND RESTARTED THE CAR, THE LIGHTS WERE GONE. THIS IS THE SECOND TIME IN ONE WEEK THIS HAS HAPPENED.

SERVICE SHIFTER MESSAGE KEEPS COMING UP WHICH MAKES THE VEHICLE STUCK IN GEAR AND WON'T SHIFT. ALL DRIVE INDICATOR LIGHTS LIGHT UP AND OR FLASH I HAVE BEEN TO THE DEALERSHIP 3 TIMES NOW FOR THIS ISSUE AND STILL NOT FIXED. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED.

FRONT END WOBBLE WHEN ACCELERATING FROM LOW SPEEDS.

RADIO CUTS IN AND OUT SINCE THE DAY I BOUGHT THE CAR. DEALERS SAY THEY CANNOT FIND ANYTHING WRONG.

REAR BRAKES WERE VIBRATING UPON FIRM BRAKING PRESSURE AT SPEED OF 55-60. DEALER REPLACED REAR ROTORS UPON VERIFYING VIBRATION. "NEW REAR ROTORS" HAD SAME VIBRATIONS AND ARE NOW RUSTING AT AREAS OTHER THEN BRAKE SURFACES. PLEASE SEE PHOTOS

I BACKED OUT OF MY GARAGE INTO THE DRIVEWAY AND STOPPED THE CAR TO BRING IN THE RECYCLING BIN. I SHIFTED INTO WHAT I THOUGHT WAS PARK, RELEASED THE BREAK, AND EXITED THE CAR. AFTER I HAD EXITED, THE CAR BEGAN TO MOVE FORWARD TOWARD THE OPEN GARAGE. I ATTEMPTED TO JUMP BACK INTO THE CAR IN ORDER TO STOP IT AND SUSTAINED A SERIOUS HAND INJURY AS THE JEEP'S DOOR SLAMMED INTO THE SIDE OF THE GARAGE AND CLOSED BACK UPON ME. SIMILAR RUNAWAY CAR EVENTS HAVE OCCURRED TO ME IN THIS CAR (WITH LESS DRAMATIC CONSEQUENCES) TWICE PRIOR, BUT NEVER IN 25 YEARS BEFORE I PURCHASED THIS 2018 GRAND CHEROKEE. SOME 2018 JEEPS HAVE BEEN RECALLED FOR FAULTY PARK LOCK RODS, SO MY CONCERN IS THAT THE EVENTS I EXPERIENCED HAVE BEEN DUE TO THE INABILITY TO ACHIEVE PARK. EVEN IF I ERRONEOUSLY PUT THE CAR IN DRIVE, IT SHOULD TYPICALLY HAVE STARTED TO MOVE FORWARD AS SOON AS I RELEASED THE BREAK, ALERTING ME THAT THE CAR WAS IN GEAR. INSTEAD, NOTHING HAPPENED FOR 3 SECONDS - THIS PROVIDED A FALSE SENSE OF SECURITY THAT THE CAR WAS IN PARK AND WORSE, GAVE ME ENOUGH OPPORTUNITY TO EXIT. THIS DELAY CAN BE REPRODUCED WHEN TRANSITIONING FROM REVERSE TO DRIVE. LASTLY, WHEN THE DOOR IN THE GRAND CHEROKEE IS OPENED WHILE THE CAR IS IN GEAR, IT SIMPLY BEEPS ONCE - A VERY MINIMAL AND INADEQUATE ALERT SYSTEM.

IN NOVEMBER CAR COMPLETELY SHUT OFF, HAVING NO STEERING AND HARD BREAKING. TOOK CAR IN FOR THIS ALONG WITH AN OIL CHANGE DEALERSHIP STATED THIS WAS A SOFTWARE UPDATE. THEY PERFORMED THE UPDATE BUT FAILED TO TELL ME ANYTHING ELSE. LAST WEEK CAR DID THE SAME EXACT THING, CALLED DEALERSHIP SPOKE WITH THE SERVICE MANAGER AND HE INFORMED ME THAT CHRYSLER HAD DESIGNED THE CAR TO SHUT OFF WITH NO WARNING LIGHTS AT ALL. THE ISSUE HE SAID WAS THE MOTOR USING OIL AT APPROXIMATELY 21,589 MILES. I EXPRESSED MY CONCERNS WITH HIM AND ALSO CALLED CHRYSLER AND THEY AGAIN TOLD ME THE EXACT THING THAT IT IS NOT SUPPOSE TO GIVE YOU A WARNING IT WAS MADE WHEN THE OIL GETS LOW THE CAR WILL SHUT OFF. MY CONCERNS IS ME OR SOMEONE ELSE IS GOING TO BE SEVERELY HURT OR EVEN KILLED. WHEN I CHECKED THE OIL LEVEL IN MY CAR IT BARELY REACHED THE END OF THE DIP STICK. LUCKILY I WAS ON THE STREET I LIVED ON WHEN THIS TOOK PLACE. I RESEARCHED THE COMPLAINT ON LINE AND THIS HAS BEEN A PROBLEM SINCE 2017.

ALL SERVICE LIGHTS ARE FLASHING WHEN CAR IS STARTED.

WHILE COMPANY EMPLOYEE WAS DRIVING THE VEHICLE, WITHOUT WARNING, THE ENGINE SHUTS DOWN. IT HAS HAPPENED NUMEROUS TIMES, AT HIGHWAY SPEEDS, AND ALSO IN TOWN IN TRAFFIC WITHOUT WARNING. THE JEEP DEALER SAID IT NEEDED AN OIL CHANGE, BUT THE OIL LIFE MONITOR SAYS THERE IS STILL 56% OIL LIFE REMAINING. AFTER THE OIL CHANGE, THE PROBLEM SEEMS TO GO AWAY FOR A WHILE. AFTER RESEARCHING, IT APPEARS TO BE RELATED TO THE VEHICLES HYDRAULICALLY DRIVEN VARIABLE VALVE TIMING. JEEP SAYS THE VEHICLE IS LOW ON OIL, THAT'S WHY THE OIL CHANGE FIXES THE PROBLEM, BUT NO OIL LIGHT OR ANY OTHER WARNING EVER COMES ON. THE VEHICLE JUST DIES AND THEN RESTARTS AFTER COASTING OFF THE ROAD OR STOPPING IN THE MIDDLE OF TRAFFIC.

THE CAR HAS START UP PROBLEMS, THE CAR STALL AND JERKS WHEN BREAKING. THE BATTERY ON CHARGES TO 45% ( THIS IS A NEW CAR). THE ENGINE WAS SMOKING PURFUSLY LIKA AN 1980S CAR. ALL LIGHT FLICKER IN THE CAR AMD NOW THE CAR IS UNDRIVABME WITH NO HELP FROM DEALSHIP OR FINANCE. ITS LIKE I'M ON ME OWN STUCK WITH A LEMON.

REGARDING RECALL 18V-524 FOR THE POWERTRAIN CONTROL MODULE, FCA REPORTS THAT THE REPAIR PARTS ARE NOT AVAILABLE AND THERE IS NO ETA

UNABLE TO FILL GAS TANK - NOZZLE KEEPS TURNING OFF AND SPITTING GAS OUT OF SPOUT. TRIED SLOWING DOWN FLOW BUT AFTER TANK IS ABOUT 3/4 FULL IT JUST KEEPS CLICKING AND GOING OFF. THIS HAS HAPPENED AT THREE DIFFERENT FUEL STATIONS OVER THE LAST TWO WEEKS. MY JEEP HAS ABOUT 15,000 MILES ON IT AND THIS HAS BEEN THE STORY FOR THE LAST 3,000 MILES.

FOR THE PAST THREE MONTHS SINCE LABOR DAY OF 2018, MY 2018 JEEP CHEROKEE LATITUDE HAS NOT STARTED ON SEVERAL OCCASIONS. EVENTUALLY IT DOES START BUT IT WILL ALWAYS SAY, "CANNOT READ KEY FOB". I HAVE DISCOVERED THAT IT'S WORSE WHEN I USE THE REMOTE START TO WARM IT UP. WHAT'S REALLY WEIRD IS THAT I HAVE DISCOVERED THAT WHEN I GET OUT OF MY VEHICLE AND GO TO THE BACK HATCH AND USE THE REMOTE TO LOCK AND UNLOCK THE DOORS, IT STARTS AFTER THAT. GO FIGURE. JUST THIS WEEK, THE DRIVER SIDE DOOR WOULDN'T SHUT TWICE WITHIN THREE DAYS. THE LATCH WAS STUCK. EVENTUALLY, AFTER TRYING JUST ABOUT EVERYTHING I COULD THINK OF LIKE TURNING THE VEHICLE ON AND OFF AND LOCKING AND UNLOCKING THE DOORS FROM THE INSIDE OF THE VEHICLE, I TRIED USING THE REMOTE TO LOCK AND UNLOCK THE DOORS, AND THEN THE DRIVER SIDE DOOR SHUT PROPERLY. I DON'T UNDERSTAND WHY SUCH A NEW VEHICLE PURCHASE BRAND NEW IN APRIL OF THIS YEAR WITH LESS THAN 14, 000 MILES ON IT WOULD HAVE SO MANY PROBLEMS. THE DEALERSHIP IS PICKING IT UP AGAIN TOMORROW FOR THE THIRD TIME TO ATTEMPT TO FIX IT. LAST CHANCE. IF NOT FIXED THIS TIME, I WILL BE GETTING LEGAL REPRESENTATION. NOT SURE IF THESE ARE SAFETY ISSUES BUT I KNOW THAT DRIVING DOWN THE ROAD WITH THE DOOR NOT CLOSED PROPERLY COULD BE A HAZARD. I AM JUST WONDERING IF SOMETHING ELSE MIGHT GO WRONG WITH IT NEXT. I AM REALLY DISAPPOINTED IN THIS VEHICLE TO SAY THE LEAST!

SERVICE SHIFTER LIGHT CAME ON.. 2 DAYS LATER CAR TURNED OFF WHILE IN DRIVING SAYING CHANGE GEAR BUT I WAS CURRENTLY IN THE CORRECT GEAR . VERY DANGEROUS I WAS DROPPING MY SON OFF TOO SCHOOL AND CAR STOPED IN THE MIDDLE OF TRAFFIC

WHILE IN MOTION WITH CRUISE CONTROL SET AT 65 MPH THE TRANSMISSION JERKED TWICE AND THE ENGINE REVVED UP AND AS IF IT WAS IN NEUTRAL, STAYED THAT WAY AS IF THE ACCELERATOR WAS STUCK. I HIT MY BRAKES BECAUSE WE WAS LOSING SPEED AND WHEN STOPPED I TRIED TO PUT IN PARK BUT IT SOUNDED AS IF GEARS WAS GRI. DING I HAD TO SHUT OFF THE JEEP TO MAKE IT STOP REVVING. I WAS IN THE MIDDLE OF THE 4 LANE AND COULD ONLY SHIFT TO NEUTRAL AND ROW BACKWARDS INTO THE MEDIAN. I WAS UNABLE TO PUT BACK IN DRIVE WITH PUT GEARS GRINDING. I HAD BEEN DRIVING APPROXIMATELY 40 MINS AT A SPEED OF 60-70 WHEN THIS HAPPENED. NO WARNING LIGHTS AND NOTHING ON THE DASH AT TIME OF ISSUE.

1.)THE DOOR KNOB/HANDLE IS BURNING HOT THAT YOU COULD HARDLY HANDLE IT OR GRAB IT. 2.) WHEN TURNING, THERE IS A SQUIZZING SOUND AT THE REAR WHEELS AND COULD HARDLY PULL FORWARD, SOMETHING LIKE HOLDING BACK. 3.) WHILE IN TOTAL STOP, ENGINE ON, THERE IS A CLICKING SOUND WHEN STEPPING ON BRAKE AND IT CAN ALSO FEEL THE CLICKING SOUND WHEN PLACING YOUR HAND AT THE SHIFT LEVER. WHAT IF MAKING A TURN, THEN IT WONT MOVE IN THE MIDDLE OF A BUSY RAOD? WHAT IF, WHILE DRIVING ON THE FREEWAY THE DRIVER SIDE BURNS,DRIVER CANNOT GET OUT.

AFTER STARTING THE CAR AND LEAVING MY DRIVEWAY FOR THE LAST 2DAYS, I GET ABOUT 1/2 MILE DOWN THE ROAD AND AN INDICATOR COMES ON TELLING ME THAT SHIFTING WHILE DRIVING CAN'T BE DONE. THE CAR SHUTS COMPLETELY DOWN AND I HAVE TO MAKE A SUDDEN STOP TO TURN THE KEY OFF. THE STEERINGWHEEL LOCKS UP MAKING IT IMPOSSIBLE TO GET OUT OF THE ROAD. WHEN I TRY TO RESTART, IT ACTS LIKE STARTER IS FIGHTING TO TURN ON. I HAVE TO GIVE IT FUEL TO GET IT TO START. THEN I DON'T HAVE PROBLEMS THE REST OF THE DAY

WHILE DRIVING HIGHWAY SPEEDS THERE IS A VIBRATION BETWEEN 60 AND 80 MILES PER HOUR. I HAVE HAD THE TIRES REPLACED, RIMS REPLACED AND NO CHANGE IN VIBRATION. IT HAS STARTED SINCE I OWNED THE VEHICLE WITH 7 MILES ON THE ODOMETER TILL TODAY WITH 9000 MILES ON IT. THE DEALER CLAIMS THAT THIS IS NORMAL THROUGHOUT THE LINE OF CHEROKEES AND IS JUST "ROAD VIBRATION" BUT TALKING WITH OTHER OWNERS THIS IS NOT THE CASE AND THEY DO NOT EXPERIENCE THE SAME THING. IT DOES TEND TO FADE AWAY DURING LONG LEFT TURNS ON THE FREEWAY BUT APPEARS AS SOON AS THE VEHICLE STRAIGHTENS. NUMEROUS ATTEMPTS TO GET THE DEALERSHIP TO FIX THIS HAS RESULTED IN NO HEADWAY AS THE DEALER CLAIMS THAT THIS IS NORMAL.

MONDAY‎, ‎AUGUST‎ ‎13‎, ‎2018 THE JEEP CHEROKEE WAS IN FOR ITS FIRST OIL CHANGE. MINUTES AFTER RECEIVING THE VEHICLE FROM THE OIL CHANGE AND DRIVING OFF THE DEALER LOT AT 10:07 AM RECEIVED THE CHARGING/BATTERY INDICATOR ALONG WITH THE AUTO START/STOP ERROR INDICATOR. SECONDS LATER WHEN TRYING TO TURN THE JEEP BECAME VERY DIFFICULT TO TURN. THE VEHICLE BEGAN TO EMIT A BUNCH OF SMOKE. WHEN WE RETURNED TO THE SERVICE CENTER AT THE DEALER, IT WAS EXPLAINED THAT A FAULTY O-RING ON THE OIL FILTER CAUSED THE LOSS OF 2 QUARTS OF OIL. SMOLICH MOTORS SERVICE CENTER FAILED TO NOTE THE AUTO START STOP ERROR AND NO ERROR WAS PRESENT AFTER THE LOSS OF OIL WAS REPLENISHED AND WE RECEIVED THE VEHICLE BACK DESPITE BEING SHOWN THE PICTURE OF THE ERROR. THEY DID NOTE THE O-RING FAILURE AND THE LOSS OF 2 QUARTS OF OIL ON THE SERVICE ORDER RECEIPT. THURSDAY‎, ‎SEPTEMBER‎ ‎6‎, ‎2018 9:28 AM WHILE TURNING FROM BADGER ST ON TO THE BEND PARKWAY THE CHARGING/BATTERY LIGHT APPEARED WITH THE MESSAGE TO SERVICE THROTTLE CONTROL AND AGAIN EXPERIENCED DIFFICULT STEERING WHILE NARROWLY AVOIDING A COLLISION WITH A SEMI TRUCK.

WHILE DRIVING CAR COMPLETELY LOSES ALL POWER. BECOMES DIFFICULT TO CONTROL. CANNOT BE STEERED OR MOVED. TURNING ONTO A STREET AT LOW SPEED IN A VERY BUSY INTERSECTION WITH STREETCAR TRACKS. CAR COMPLETELY SHUT DOWN AND BECAME INOPERABLE. VEHICLE STUCK IN TRAFFIC WITH STREETCAR AND TRUCKS ALMOST HITTING IT FROM BEHIND. COULD NOT BE PUSHED. *DT UPDATED 10/18/18*JB

WHILE DRIVING MY DASH WILL SUDDENLY STATE "SERVICE SHIFTER" AND ALL MY GEAR SHIFTER LIGHTS WILL BE LIT UP. THE ONLY WAY I GET THEM OFF IS I HAVE TO PULL OVER, STOP, TURN VEHICLE OFF, AND RESTART IT. THIS HAS HAPPEN IN TOWN AND ON THE HIGHWAY. THIS HAS HAPPENED NOW SEVERAL TIMES OVER APPROXIMATELY 4 MONTHS NOW. THE FIRST TIME BEING WHEN I GOT MY FIRST OIL CHANGE.

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE PARKING SYMBOL ON THE GEAR SHIFT MECHANISM AND ALL THE LIGHTS ON THE GEAR SHIFT MECHANISM ILLUMINATED. COURTESY CHRYSLER DODGE JEEP RAM FIAT (607 ENTERPRISE PARKWAY, BREAUX BRIDGE, LOUISIANA 70517, (337) 240-9947) DIAGNOSED THAT THE COMPUTER SOFTWARE MALFUNCTIONED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

ON TWO DIFFERENT OCCASIONS THE ENGINE SHUT OFF UNEXPECTEDLY AND WITHOUT WARNING WHILE DRIVING. ONCE ON A HILL, THE NEXT TIME ON A HIGHWAY. THERE WERE NO INDICATOR LIGHTS OR OTHER WARNING SYSTEMS IN PLACE. WHEN IT HAPPENED THE STEERING FAILED AS DID ALL BRAKING SYSTEMS. THE CAR WAS BROUGHT BACK TO THE DEALERSHIP. BOTH TIMES OIL WAS BELOW READABLE LEVEL. IT WAS ALSO LOW PRIOR TO DEALER RECOMMENDED OIL CHANGE PERIOD. I WAS TOLD AN OIL CONSUMPTION TEST NEEDED TO BE DONE, BUT IT WAS SAFE TO DRIVE. WHEN OIL CONSUMPTION WAS DEEMED LOW, I WAS TOLD THAT JEEP CORPORATION REQUIRED THAT THE TEST BE REPEATED AND TO DRIVE ANOTHER 1,000 MILES. I CONTACTED CUSTOMER RELATIONS AND WAS TOLD "INDEPENDENT DEALERSHIPS CAN DECIDE HOW TO HANDLE THIS PROBLEM". THEN IT WAS RECOMMENDED THAT I SEE IF A DIFFERENT DEALER MIGHT BE MORE HELPFUL. NO SAFETY ACTIONS WERE TAKEN BY THE DEALERSHIP'S SERVICE DEPARTMENT.

WHILE TURNING CORNERS, VEHICLE SOMETIMES STALLS. WHEN REPORTED TO SERVICE DEPARTMENT,THEY SAID IT IS A SAFETY FEATURE TO LET YOU KNOW OIL IS LOW. OUR OIL CAN BE AT 35% AND CAUSE THE CAR TO STOP DRIVING IN THE MIDDLE OF A ROADWAY...THAT IS NOT SAFE! WE SHOULDN'T NEED TO REPLACE OIL U TIL 20% OR LESS AS THAT IS WASTEFUL...

PANORAMIC SUNROOF EXPLODED OUTWARD - AT 5:15 AM, I WAS JUST STARTING TO GET ON THE ON RAMP TO THE FREEWAY. I WAS NOT UP TO FREEWAY SPEED YET. WEATHER CONDITIONS WERE GOOD AND APPROX. 61 DEGREES. AS I WAS DRIVING ON THE ONRAMP I HEARD A LOUD EXPLOSION THAT FREAKED ME OUT SO BAD I WAS THANKFUL I DID NOT CRASH. I PULLED TO THE SIDE OF THE ROAD ALL TIRES WERE FINE. ALL SURROUNDING WINDOWS WERE FINE. I HAD THE SUNROOF BARRIER CLOSED SO I DIDN'T EVEN THINK ABOUT THE SUNROOF UNTIL I HEARD CHARDS OF GLASS BEADS ON THE BARRIER. I PULLED TO THE SIDE OF THE FREEWAY IN THE DARK AND GRADUALLY OPENED UP THE BARRIER TO THE SUN ROOF A LITTLE. I COULD SEE THAT ALMOST THE ENTIRE PANE OF THE BACK PART OF THE PANORAMIC SUNROOF HAD SHATTERED MAKING A HUGE GAPING HOLE. I TURNED THE CAR AROUND AND WENT HOME. IF IT WAS A ROCK OR SOMETHING WAS DROPPED ON IT THE ROCK STILL WOULD HAVE BEEN THERE ON THE BARRIER. THE SUNROOF LITERALLY BOWS UPWARD AND IT CRACKED AT THE SEAMS SO YOU CAN SEE IT HAS DEFINITELY BLOWN OUT. THIS IS A MANUFACTURER DEFECT THAT COULD HAVE CAUSED AN ACCIDENT OR WORSE IF THE BARRIER HAD BEEN OPEN AND THE GLASS HAD SHATTERED ON ME. IT IS OBVIOUSLY MADE OF SAFETY GLASS. THE EXPLOSION WAS VERY LOUD AND EAR PIERCING.

WHILE DRIVING MY CAR, THE ENGINE SHUT OFF IN MID DRIVE, IN MOTION, IN A PARKING STRUCTURE GETTING READY TO GET ON THE FREEWAY. I COMPLAINED TO THE DEALER AND THEY SAID IT WAS BECAUSE I NEEDED AN OIL CHANGE AND I WASN'T OVER MILEAGE BY THAT MUCH, HE SAID HE HAS HEARD THIS HAPPEN BEFORE TO A CUSTOMER. I WAS SO TERRIFIED BECAUSE I COULD HAVE BEEN ON THE FREEWAY AND COULD HAVE GOTTEN INTO AN ACCIDENT AND INJURED AND UNTIL THIS DAY I AM VERY DISTURBED AND WORRY IF IT WILL TURN OFF WHILE DRIVING AND EVEN MORE TERRIFIED IF I AM ON THE FREEWAY! I JUST WANT TO REPORT THIS BECAUSE THE DEALERSHIP'S RESPONSE DIDN'T SIT WELL WITH ME AND I THINK IT IS VERY VERY DANGEROUS FOR THE CAR TO TURN OFF JUST BECAUSE YOU NEED AN OIL CHANGE, IS THERE A DEFECT IN MY CAR? THANK YOU

A FEW MINUTES AFTER PARKING MY CAR, NEIGHBORS REPORTED AN "EXPLOSION" AND LOOKED OUTSIDE TO SEE THE FRONT OF THE CAR ENGULFED IN FLAMES *BF UPDATED 11/26/18*JB

THE SERVICE SHIFTER LIGHT JUST CAME ON

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT FUEL LEAKED FROM THE VEHICLE AND A BURNING ODOR ENTERED THE CABIN OF THE VEHICLE. IN ADDITION, THE FUEL GAUGE FAILED TO DISPLAY THE CORRECT FUEL LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V282000 (FUEL SYSTEM, GASOLINE). THE DEALER (BOB BRADY DODGE CHRYSLER JEEP RAM FIAT, 4025 E BOYD ROAD, DECATUR, IL 62521, (217) 876-3800) WAS CONTACTED AND STATED THAT THERE WAS A WAITING LIST FOR THE RECALL REPAIR. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 7,123.

WHILE TURNING INTO ONCOMING TRAFFIC IN MOTION , THE VEHICLE STOPPED ON THE HIGHWAY WHILE VEHICLES WHERE COMING AT HIGH SPEEDS NEARLY CAUSING FATAL ACCIDENTS! WHILE STOPPED AT A LIGHT AS I WAS PROCEEDING THROUGH THE LIGHT THE CAR SHUT OFF AGAIN ALMOST CAUSING ME TO BE REAR ENDED. *TT *TR

CRUISE CONTROL KEEPS COMING ON AND OFF. 2.4ML ENGINE STALLS A LOT HARD TO STOP CAR WITH CRUISE CONTROL ON AND IT'S GOES IN AND OUT ON ITS OWN

FIRST STARTED WITH JERKING AS YOU'RE DRIVING AT ONE TIME WE WERE AT A STOPLIGHT AS AND IT THE CAR JUST WANTED TO TAKE OFF BY ITSELF AND WE ALMOST GOT INTO A CAR ACCIDENT THE CAR IS ALWAYS LOW ON OIL I MEAN WE BOUGHT THE CAR WITH 3 MILES WITHIN WEEKS IT WOULD ACTUALLY HAD NO OIL MY HUSBAND THOUGHT OUT MAYBE THE MANUFACTURER JUST DIDN'T FILL IT UP ALL THE WAY BY MISTAKE DIDN'T CHECK IT OUT SO HE WENT AND PURCHASED WILL PUT OIL IN IT TWO WEEKS LATER TOOK IT FOR AN OIL CHANGE AND WE ALREADY A QUART LOW CAR WASTE IS GAS LIKE CRAZY WE ARE CONSTANTLY FILLING UP EVERY 2 DAYS AND THEN CAR DOESN'T REALLY GO ANYWHERE BUT FROM WHAT 15 MILES A DAY ON OUR WAY TO KANSAS SO WE WERE COMING TO A CURVE AND MY HUSBAND TRY TO HIT THE BRAKES AND THE CAR DID NOT BREAK IT ACTUALLY ACCELERATED AND HE HAD TO PUT THE CAR IN NEUTRAL AS HE WAS DRIVING JUST TO SLOW IT DOWN TO AVOID GETTING INTO AN ACCIDENT I MEAN WE'VE ALWAYS HAD TROUBLE WITH THIS CAR SINCE DAY ONE I BOUGHT THE CAR IN OCTOBER AND WE'VE HAD MULTIPLE ISSUES THEN I HEAR RECALL ABOUT A HOSE FOR THE GAS LINE THAT WE'RE GOING TO HAVE TO TAKE IT IN FOR SOMETHING DEFINITELY WRONG WITH THESE CARS

MY JEEP DOES NOT STAY LOCKED. I CAN LOCK THE CAR, BUT IF SOMEONE TRIES TO OPEN IT, THEY ARE ABLE TO WITHOUT A PROBLEM, EVEN WHEN THE FOB IS NOWHERE NEAR THE CAR. ALL THAT HAPPENS IS THE THEFT ALARM TRIGGERS. MY CAR WAS OPENED BY SOMEONE IN A PARKING GARAGE AT WORK EVEN THOUGH MYSELF AND THE FOB WERE NOT NEAR THE VEHICLE. THE ALARM WENT OFF BUT THE PERSON WAS ABLE TO OPEN MY DOOR WITH NO PROBLEM,

I GOT ON I-95 FROM THE LANTANA EXIT HEADING WEST AND I NOTICED THAT THE DASHBOARD SPEEDOMETER ACCELERATED TO 119 MILE PER HOUR BUT THE VEHICLE ITSELF WAS NOT MOVING AT THAT SPEED. I EXITED TWO EXIT'S LATER ONTO GATEWAY BLVD AND THE DASHBOARD SPEEDOMETER WAS STILL SHOWING THAT I WAS GOING AT A DANGEROUS SPEED THAN I WAS ACTUALLY GOING. I CALLED SCHUMACHER DELRAY WHERE I NOW LEASE THE VEHICLE FROM AND I WAS GIVEN AN APPOINTMENT FOR FRIDAY 4/27/2018. I ALSO EMAILED THE MANAGER KEN CADMENS AND EXECUTIVE DIRECTOR SAL DELGRECO AND I AM STILL AWAITING A RESPONSE. I OBTAINED THIS VEHICLE APPROXIMATELY ONE MONTH AGO WHERE I GAVE BACK A 2016 JEEP PATRIOT WHICH HAD DANGEROUS WHEEL BEARING ISSUES THAT CAUSED THE TIRES TO WEAR AS THOUGH THEY WERE 10 YEARS OLD. ABOUT (3)THREE WEEKS AFTER, LEASING THIS NEW 2018 JEEP CHEROKEE ON MARCH 14, 2018, I WAS INFORMED THROUGH CREDIT KARMA THAT MY 2018 JEEP CHEROKEE MAY (NOT FOR CERTAIN) HAVE DANGEROUS SAFETY ISSUES THAT CAN CAUSE A CRASH AND FATALITY AND THAT I SHOULD GET IT CHECKED OUT. I CONTACTED THE SAME TWO ABOVE INDIVIDUALS PREVIOUSLY MENTIONED IMMEDIATELY BY EMAIL TO INQUIRE ABOUT THIS CREDIT KARMA REPORT REGARDING THE VEHICLE SAFETY. HOWEVER, TO DATE APRIL 24, 2018 THEY NOR ANYONE ELSE HAS GOTTEN BACK TO ME. FAST FORWARD TO TODAY, I AM NOW BEGINNING TO HAVE THIS SERIOUS PROBLEM OF AN EXCESSIVE SPEED READING OF THE VEHICLE SPEEDOMETER SHOWING ON THE DASHBOARD. I CAN ONLY HOPE AND PRAY THAT THE VEHICLE DOES NOT ACCELERATE IT SELF TO THE ACTUAL EXCESSIVE SPEEDS THAT IT IS SHOWING ON THE DASHBOARD.

I PURCHASE THE VEHICLE NEW ON MARCH 30. ON SUNDAY, APRIL 1 THE CAR AUTOMATICALLY WENT INTO PARK ASSIST MODE WITHOUT THE BUTTON BEING PUSHED. THIS HAPPENED WHILE DRIVING 50 MPH DOWN THE HIGHWAY CAUSING THE TRANSMISSION TO SHIFT INTO NEUTRAL. IT WOULD NOT SHIFT BACK TO DRIVE. WE HAD TO PULL OVER AND TURN THE ENGINE OFF AND RESTART THE VEHICLE TO GET THE CAR TO GO IN DRIVE AGAIN. LUCKILY WE WERE IN AN OUTSIDE LANE AND COULD PULL OVER TO THE EDGE OF THE HIGHWAY. IT IS SCARY TO THINK WHAT COULD HAVE HAPPENED HAD WE BEEN IN THE MIDDLE OF RUSH HOUR TRAFFIC ON THE INTERSTATE. *TT *TR

TRANSMISSION LURCHES WHEN TAKING OFF FROM A STOP ALSO WHEN COMING TO A STOP AND SOMETIMES GOING INTO REVERSE. IT'S A HARD LURCH SO STOPPING FOR PEDESTRIANS HAS TO HAPPEN EARLY AS I'M CONCERNED THE CAR COULD HIT SOMEONE. THIS HAPPENS FREQUENTLY.

I BOUGHT A BRAND NEW 2018 JEEP LATITUDE AND AT 4300 MILES IT STARTED ACTING UP AND SHUT DOWN RIGHT IN THE MIDDLE OF THE ROAD I WAS TRAVELING. I HAD TO USE ROADSIDE ASSISTANCE AND HAVE IT TOWED.JEEP STATED THAT IT WAS BURNING A QUART OF OIL EVERY 1000 MILES STATED IT WAS 4 QUARTS OF OIL LOW. THEY ALSO STATED THAT THEY DIDN'T KNOW WHERE IT WAS BURNING FROM EITHER. TOLD ME TO DRIVE IT 1000 MILES AND BRING IT BACK. I DON'T EVEN HAVE A WARNING THAT MY OIL WAS LOW IT JUST SHUT DOWN. *TT *CN *JS

PICKED UP THE VEHICLE FROM SOUTHERN JEEP GREENBRIER VA. MARCH 17, 2018, AFTER TRANSMISSION WAS REPLACED, 854 MILES ON VEHICLE. DROVE THE VEHICLE 22 MILES HOME WITHOUT INCIDENT. LEFT HOME 0800 MARCH 18, 2018 AND DROVE LESS THAN 2 MILES AND AT 55 MPH THE ENGINE QUIT WITHOUT WARNING (NO WARNING LIGHTS UNTIL THE ENGINE CUT OFF) ON THE KINGS HIGHWAY STATE RT. 125. THIS ROAD HAS LIMITED SHOULDERS AS IT TRAVELS THROUGH A SWAMP SO THE VEHICLE WAS IN THE ROAD PRESENTING A SAFETY HAZARD. CALLED GOOD SAMS ROADSIDE ASSISTANCE AND HAD THE VEHICLE TOWED TO SOUTHERN JEEP GREENBRIER. TWO MAJOR COMPONENT FAILURES TRANSMISSION AND ENGINE WITHIN A WEEK WITH HALF THAT TIME UNDERGOING REPAIRS. FAULT CODES DISPLAYED IN THE DASHBOARD WITH THE ENGINE NOT RUNNING: ENGINE TEMPERATURE WARNING, ENGINE CHECK/MALFUNCTION, ENGINE THROTTLE CONTROL, ELECTRONIC PARK BRAKE, AND ELECTRONIC STABILITY CONTROL. I TRIED MULTIPLE TIME TO RESTART THE ENGINE WITH NO SUCCESS. I AM CONCERNED ABOUT THE SAFETY AND RELIABILITY OF THIS VEHICLE. *TT *JS

ENTERING I 264 VA, PRESSED ACCELERATOR RESULTING IN A LURCHING MOTION, THE VEHICLE WOULD NOT ACCELERATE CAUSING OTHER VEHICLES TO SWERVE TO AVOID REAR ENDING OUR 2018 JEEP CHEROKEE LATITUDE. IT REPEATED THIS ACTION MANY TIMES AS WE LIMPED HOME UNDER 40 MPH. WE WERE AFRAID TO DRIVE THE VEHICLE AND CALLED THE DEALER (SOUTHERN CHRYSLER JEEP AT GREENBRIER). THE DEALER AUTHORIZED TOWING THE VEHICLE IN FOR REPAIRS. THE SERVICE REPRESENTATIVE CALLED US AND SAID THE TRANSMISSION MECHANIC AUTHORIZED ORDERING A NEW TRANSMISSION DUE TO THE FACT THAT THE TRANSMISSION WOULD NOT COME OUT OF GEAR.

TRANSMISSION RANDOMLY DOES NOT WANT TO GO IN THE RIGHT GEAR. THE VEHICLE THEN FEELS LIKE IT IS ALMOST STOPPING AND JERKING HARD WHILE THE VEHICLE THEN FINDS THE CORRECT GEAR AND STARTS WORKING PROPERLY AGAIN A WEIRD NOISE ALSO SEEMS TO RANDOMLY COME FOR THE ENGINE OR TRANSMISSION. I HAVE NOT BEEN ABLE TO FIND A TRIGGER OR WHAT MAKES THE TRANSMISSION DO THIS, IT SEEMS COMPLETELY RANDOM. I HAVE TAKEN IT TO TWO DIFFERENT DEALERSHIPS AND BOTH SAID THEY COULD NOT DUPLICATE THE PROBLEM. THE SECOND TIME I TOOK IT IN THEY TOOK IT ON A TEST DRIVE SAID THEY HEARD THE NOISE AND KEPT MY VEHICLE OVERNIGHT, THE NEXT DAY HE CALLED AND SAID NOTHING IS WRONG DON'T WORRY ABOUT IT. AS WE WERE LEAVING THE DEALERSHIP ANOTHER SERVICE ADVISOR CAME UP AND STATED THAT THEY HAVE SEVERAL COMPLAINTS ABOUT THIS AND THEY DO NOT KNOW HOW TO FIX THE ISSUE SO THEY ARE ALL ADVISED TO STATE THEY CAN NOT DUPLICATE THE PROBLEM SO THAT PEOPLE DO NOT START RETURNING THEIR CARS. HE ALSO STATED TO FILE A COMPLIANT SO THAT CHRYSLER WILL DO SOMETHING ABOUT THE ISSUES WITH THE TRANSMISSIONS

I WAS STOPPED AT A RED LIGHT, THE. LIGHT TURNED GREEN AND ALL SUDDEN MY CAR MY PASSENGER SIDE RIM JUST SHATTERED AND POP 4 HOLES IN MY TIRE. THE TIRE WAS NOT MISSING ANY RUBBER. TOOK IT TO THE DEALERSHIP AND THEY SAID IT IS NOT UNDER WARRANTY WHEN I JUST THE CAR IN NOV. I HAVE CONTACTED JEEP AND THE DEALERSHIP AND I GET THE SAME THING. YES MY TIRES AND RIMS ARE COVERED UNDER MY WARRANTY PLAN BUT NOT LOWER CONTROL ARM AND BALL ISN'T UNDER WARRANTY UNLESS IT WAS A DEFECT. HOW CAN A RIM COMPLETELY EXPLODED FROM THE INSIDE? SEE PHOTOS ATTACHED

GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.

THIS COMPLAINT IS NOT SPECIFIC TO MY CURRENT VEHICLE. THE HEAD RESTS IN ALL NEWER VEHICLES ARE MAKING THOSE OF US WHO ARE NOT OVERWEIGHT AND HAVE GOOD POSTURE SIT IN AN AWKWARD POSITION WITH OUR HEADS PUSHED FORWARD. THIS IS VERY UNCOMFORTABLE AND WE CAN'T TURN THE HEAD RESTS AROUND BECAUSE THEN THE SAFETY MEASURES DON'T WORK. PLEASE STOP MAKING THE HEAD RESTS LEAN FORWARD.

PLEASE SEE ATTACHED DOCUMENT

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE TRANSMISSION OVERHEATED AND THE CHECK ENGINE, ANTI-LOCK BRAKES, AND EMERGENCY WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAWK CHRYSLER DODGE JEEP, 7911 ROOSEVELT RD, FOREST PARK, IL 60130) WHERE IT WAS DIAGNOSED THAT THE PMC MODULE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO HAWK CHRYSLER DODGE JEEP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 535. *BF UPDATED 8/21/18*JB