372 consumer complaints have been filed with NHTSA for the 2018 Hyundai Tucson. Click any complaint to view the full owner description.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMApril 7, 2026
Approximately one month ago I had a high pressure fuel pump installed in my 2018 Hyundai Tucson. While driving on the highway, about ten minutes from home, my car suddenly burst into flames. There were no warning lights in the cockpit. There was no smoke in the cabin. Another motorist flagged me down. I got out of the vehicle just in time for it to become fully engulfed in flame. It burned down on the highway. Police and fire responded. Insurance is investigating. If I was inside the vehicle, I would have certainly died.
POWER TRAINApril 7, 2026
The transmission system failed. The vehicle had previously been serviced at a Hyundai dealership for a transmission-related issue and was returned to me as repaired; however, the problem persisted. Shortly after the repair, the transmission failed again, indicating that the issue was not properly resolved. The vehicle is currently available for inspection upon request. The failure occurred while I was actively driving, creating a serious safety risk due to the potential loss of power and reduced ability to safely control or maneuver the vehicle. At the time, my [XXX] child was in the car, placing both of us, as well as other drivers on the road, at risk. The issue was confirmed by the Hyundai dealership following the initial repair attempt. Despite being advised that the vehicle was repaired, the transmission failed again, and the dealership acknowledged that the transmission remains defective. The vehicle has been inspected by the Hyundai dealership’s service department but has not been evaluated by police or insurance representatives. There were no warning lights or messages prior to the failure. The transmission failed unexpectedly after the vehicle had already been serviced and returned as repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEMarch 29, 2026
The oil consumption issue has begun. At about 75k miles, my 2018 Hyundai Tucson 1.6L Turbo is burning oil at an insane rate. And there is no indicator of it occurring (no codes or anything on the dash) until it's too late. Hyundai is now WELL KNOWN, and aware, for this problem and it is a catastrophic safety issue because of the possibility of the engine seizing and disabling the vehicle. It isn't negligence on the consumers part either, especially when timely and consistent oil changes are being done. *NOTE* My vehicle has had the transmission (6 speed dual clutch) replaced at around 30k miles and is having the same issue again (at 75k miles). So first the transmission and now the engine!
ENGINEMarch 17, 2026
I bought this car 6 months ago. I did not know it had a recall on the engine. The engine just died a week ago. I brought it to hyundai and the confirmed it was a recall and go ahold of corporate. Corporate is refusing to fix the recall because they said "I should have brought it in at the original recall in 2020." I did not own the car there and I was not aware of the recall at all. [XXX] is my husband he is the other owner of the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAINMarch 3, 2026
My specific Tucson is equipped with 1.6L Turbo and a 7 speed Dual-Clutch Transmission. I see there are recalls for the 2016 models equipped with the same transmissions, so I'm concerned as to why there hasn't been a recall for the newer models. My transmission was replaced by Hyundai when the car only had approximately 15,000 miles (give or take) and now at 73,000 miles, I'm experiencing the same issue again! The delayed engagement when accelerating from a stop has been stressful, to say the least. I hope this can be taken more seriously and investigated further. Just take a Tucson, like my version, through a Starbucks drive-through and you'll understand just how awful the shudder is. It gets so bad, I worry that the vehicle will shut off.
ENGINEFebruary 23, 2026
I have experienced two near-fatal incidents involving a sudden, uncommanded loss of motive power while traveling at highway speeds (approx. 70 MPH). On February 11, 2026, the vehicle entered "Limp Home Mode" without warning, dropping speed to 60 MPH and 2000 RPM in heavy traffic. This caused an immediate and dangerous speed differential, nearly resulting in a high-speed rear-end collision. Simultaneously, the AC system disabled, indicating a severe engine protection event. Manufacturer Negligence: The vehicle was taken to Courtesy Hyundai of Tampa twice for this issue (Code P0087). They performed a "Knock Sensor" replacement and cleared data points, assuring me the vehicle was safe. The failure recurred immediately. I subsequently took the vehicle to Brandon Hyundai on February 13, 2026. Despite my reports of near-fatal highway failures, Brandon Hyundai was instructed by Hyundai Corporate to merely repeat the "Knock Sensor" replacement—a repair that had already failed to resolve the dangerous condition. Critical Safety Admission: On 02/23/2026, Brandon Hyundai Service Advisor Abel Gomez explicitly admitted that this repair is "not a fix, it is a temporary thing until it shows again," yet stated they must follow Corporate’s directive to release the car. Requested Action: Hyundai is knowingly releasing a vehicle with a recurring, life-threatening defect (P0087/Sudden Power Loss) by performing "band-aid" sensor swaps instead of addressing the high-pressure fuel system or internal engine failure. This practice is a direct violation of the Safety Act. I request an immediate investigation into Hyundai’s refusal to perform permanent repairs on GDI engines displaying these catastrophic failure codes.
POWER TRAIN,VEHICLE SPEED CONTROLFebruary 19, 2026
Hyundai Tucson has been jerking and shaking for over over 4 years now and either when taking to the dealership they reset the dual clutch and have replaced the same part twice in the dual clutch. This shaking has been happening since the car was bought brand new like a year after. The vehicle now will get stuck in gear and while driving will go down to 20 mph and get stuck in that speed. This is a serious safety issue. The dealer could replicate the shaking but not the gears being stuck. It has happened on more than one occasion and they just reset something but this continues to happen. There are no warning lights when the gears get stuck it just happens while driving and it has happened twice now in the last 3 weeks.
ENGINEFebruary 15, 2026
I am writing this letter to formally document a series of catastrophic safety failures and gross negligence regarding my 2018 Hyundai Tucson. On two separate occasions, including as recently as Wednesday, February 11, 2026, I narrowly escaped a fatal high-speed collision because this vehicle entered "Engine Protection Mode" while traveling at highway speeds. Incident Timeline: Previous Service: I have visited Courtesy Hyundai of Tampa twice for engine-related symptoms and code P0087. They replaced the knock sensor and assured me the vehicle was safe. Safety Incident (Feb 11, 2026): While driving on the highway, the vehicle suddenly lost power, dropping to 60mph and 2000 RPM (Limp Mode) in heavy traffic. This sudden deceleration nearly caused a high-speed rear-end collision. Current Status: The vehicle is currently at Brandon Hyundai (as of Feb 13, 2026). I have been told a review will take 3-5 business days, leaving me without safe transportation or a loaner vehicle. Negligence and Liability: Courtesy Hyundai of Tampa was aware of the recurring P0087 code and engine performance issues. By clearing codes or replacing minor sensors (knock sensor) without addressing the underlying high-pressure fuel or internal engine failure, they released a dangerous, defective product onto the road. This vehicle is clearly covered under the Theta II GDI Engine Settlement and Service Campaign 966. The local dealerships are willfully avoiding a necessary engine replacement to save on internal costs, despite knowing the vehicle is prone to sudden failure. Demand for Action: Immediate Loaner Vehicle: I require a safe rental/loaner vehicle immediately, paid for by Hyundai, while my car is being inspected. Full Engine Replacement: I am demanding a full engine replacement as previously indicated by technicians should the light return. Expedited Review: I am extremely unsatisfied to be told again I have to wait "3-5 business days" for a safety-critical evaluation of a vehicle that has alre
ENGINE AND ENGINE COOLINGFebruary 11, 2026
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. The vehicle was pulled over to the shoulder lane, engine oil was added, and the contact waited for several minutes for the vehicle to return to normal operation. There was no warning light illuminated. The vehicle was taken to be diagnosed; however, the dealer was unable to determine the cause of the failure. The dealer suggested that the contact occasionally add oil to the vehicle. The vehicle was not repaired. The contact stated that while the accelerator pedal was depressed, there was an abnormal sound coming from the engine compartment. The vehicle was taken back to the dealer, where it was diagnosed, and it was determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic, where it was diagnosed, and it was determined that the catalytic converter needed to be replaced and that an oil change was needed. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 99,400.
ENGINEFebruary 11, 2026
My 2018 Hyundai Tucson experienced sudden catastrophic engine failure when a connecting rod threw while driving. The engine burned through its oil and the vehicle became inoperable. Hyundai denied warranty coverage for this engine failure because I had not completed the 2021 KSDS (Knock Sensor Detection System) recall. I was never notified of this recall. The KSDS recall is a software update intended to detect engine knock. It does not prevent mechanical engine failure. Denying warranty coverage due to a software update that I was unaware of raises safety concerns, as engine failure can occur suddenly while driving and creates risk of crash or injury. This appears related to known engine issues in Hyundai vehicles. I am concerned this is a broader safety defect affecting other consumers.
STEERING,ELECTRICAL SYSTEM,ENGINEFebruary 6, 2026
While driving on a public road, the vehicle experienced multiple simultaneous, dangerous malfunctions: Dashboard Warnings: All lights illuminated, including engine (flashing), ABS, traction control, airbag, TPMS, and parking brake, which stayed on though disengaged. Engine & Transmission: Tachometer fluctuated wildly in park; engine revved without accelerator input. Shifting to drive/reverse caused unexpected “kicks.” Vehicle sometimes failed to move when pressing gas, requiring engine restart. Driving Issues: Speedometer read 0 or jumped inconsistently. RPM continued erratically while maintaining speed without accelerator. Steering became extremely difficult. I immediately determined the vehicle was unsafe to drive and returned home with it, which was only a couple miles away. Follow-Up: Hyundai advised dealership diagnosis; they suggested a backup camera module will resolve the issues I experienced in entirety, but also in the same email stated that they could not guarantee it would resolve all of the issues I experienced. This is the second major engine/powertrain failure: first approximately ~70,000 miles (full engine replacement), current approximately ~95,000 miles (approximately ~25,000 miles post-replacement). Recurrence indicates a serious, unresolved safety defect. I am deeply concerned for passenger safety, including children. Other owners report similar issues; the attorney general’s office advised reporting to NHTSA. Summary of Safety Risks: sudden loss of control/power, erratic acceleration, dashboard failures, steering resistance, unpredictable handling, recurrence of major defect. I am submitting this report to NHTSA to request investigation of these recurring defects. I do have video documentation of all of this, as well as ALL written communication with Hyundai National Consumer Affairs and the dealership. I am having a hard time uploading them because of the file limits. Please let me know if any of this will be helpful to you.
ENGINEFebruary 5, 2026
Purchased 9/5/25 at 76,280 and oil change light shown by 10/1/25 when i received an oil change at Valvoline and was told of my engine issues at 77,733 miles. Car then looked at by Elizabeth Auto Sales [XXX] and confirmed oil consumption at no fault of my own and metal shavings in oil. Car then towed to #1 Cochran Hyundai Monroeville [XXX] and looked at by Dale. Oil change and oil consumption test started and confirmed of burning more than 1 qt per 1k miles. 2/4/2026 engine test cleaning requested and denied. Car stalls at random times can possible cause an accident. yes the problem was produced to the dealership purchased from which was Kenny Ross Subaru Irwin pa 15642. Yes the problem was confirmed by Hyundai on 11/7/25. Only warning was the oil change light flashing which forced me to get an oil change less than a month of purchasing on 10/1/25 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEJanuary 31, 2026
DRIVING ON FREEWAY NO WARNING LAMPS ON DASHBOARD. EXIT FREEWAY TO GET GAS AND THERE IS MINIMAL ENGINE PERFORMANCE AND CHECK ENGINE LIGHT ILLUMINATES. CYLINDERS ARE NOT FIRING, NO COMPRESSION. ENGINE FAILURE CONFIRMED BY HYUNDAI SERVICE DEPT AND INDEPENDENT MECHANIC.
ENGINEJanuary 28, 2026
My 2018 Hyundai Tucson experienced repeated no-start conditions. The vehicle was initially diagnosed by Randy Wise Hyundai in Flint, Michigan, and I paid approximately $776 for tune-up services that did not resolve the issue. Shortly afterward, the vehicle continued to fail to start. The dealership later determined the starter had failed and provided an estimate of approximately $985 for replacement. Hyundai Motor America denied goodwill assistance and reimbursement for the prior misdiagnosed repair and stated the starter replacement is customer-pay. The vehicle’s inability to start caused loss of reliable transportation and safety concerns due to being stranded. I am submitting this complaint to document starter failure and potential diagnostic issues affecting vehicle safety.
WHEELS,UNKNOWN OR OTHERJanuary 28, 2026
The situation I’m about to explain has happened twice—once in December 2025 and again on January 22, 2026. In December, the roads were very icy, but there was no snow on the ground. As I made a right turn into a Walmart parking lot, I heard a loud metal-breaking sound while turning. I immediately got out and looked underneath my 2018 Hyundai Tucson SEL but didn’t see anything unusual. After finishing my shopping, I started the SUV to pull out of the parking space. The car was trying to move, but the rear tires were not moving at all. A man waiting for my parking spot noticed this and told me one of the tires wasn’t turning. As I drove home, I heard extremely loud metal noises coming from the back of the vehicle—sounds like metal twisting, breaking, and falling to the ground. At no point did any warning lights come on. I took the car to a highly rated mechanic, Premier Car Care, where they did a thorough inspection and found nothing wrong. After being reassured that the vehicle was safe, I continued driving it. Then on January 22, 2026, the same issue happened again. I was driving to my internship, and the roads were slushy. Suddenly, the Tucson became unstable, slid unexpectedly, and I heard the same metal twisting and breaking noises. This time, the ABS light came on briefly and then went off. The vehicle felt unsafe and unstable, even though I was driving very slowly—around 15 miles per hour. I was terrified and nearly hit someone. I had the car towed through Triple A back to the mechanic, but once again, they were unable to find the cause after inspecting it, and it is sitting in my driveway. I am reaching out because I am on disability, I have three children with autism, and I am also currently in school. I rely on this vehicle, and I truly need help investigating what is happening so this issue can be properly identified and fixed before someone gets seriously hurt.
ENGINEJanuary 20, 2026
The car began making a knocking sound on my 5.8 mile drive. On my drive home from work, the knocking was louder, and the car barely accelerated on the highway and over-revved trying to hit at least 50 mph to keep up with the flow of traffic. I took the car to the Hyundai Service Center immediately using city streets rather than the highway. I had a family member follow me to make sure I made it to the service center as well as give me a ride home after I dropped off the vehicle. As I was driving there, the car had a hard time accelerating from a stop and barely maintaining speed of the flow of traffic and the “Check Engine” light came on and flashed as I got closer to the dealer service center. The dealer service center confirmed that the engine needs to be replaced due to the connecting rod bearing failure, a common issue with the 2.0L I4 F DOHC 16 V engine in my 2018 Hyundai Tucson. The Hyundai Service Manager has repeatedly confirmed that the engine issues presented in my car are consistent with a recall for the same model engine found in my car.
ENGINEJanuary 19, 2026
There is oil that leaks on a couple spark plugs.....when I remove the plug there is oil on the plug cover and inside where the plug goes in.........disturbing.....can you help....supposed to be a recall but I don't know what to do.....I would like to get that straightened out..... I want to keep it .....also like to buy my wife a new one......can you help on this problem.... They were supposed to fix recall..... Hundai Uniontown Pa. Can you help.... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINEJanuary 14, 2026
The engine and engine management system of my 2018 Hyundai Tucson experienced repeated failures resulting in loss of propulsion and unsafe drivability. In November 2025, while traveling approximately 75 mph on a freeway, the vehicle suddenly entered limp mode without any prior warning, causing an abrupt loss of power in active highway traffic. No warning lamps or messages appeared before the failure. After the loss of propulsion occurred, the check engine light, battery light, and oil light illuminated sequentially. Diagnostic trouble codes P1326 and P0326 were recorded. Initial inspection indicated severe oil consumption despite a recent oil change less than 2,000 miles earlier. A Hyundai dealership replaced knock sensors under warranty. Shortly after release (30 miles), the vehicle again exhibited severe drivability issues, including a flashing check engine light, and required immediate towing. A second Hyundai dealership replaced the short engine block under warranty. Approximately 180 miles after the engine replacement, the vehicle again developed unsafe drivability symptoms, including delayed throttle response, failure to accelerate unless the accelerator was fully depressed multiple times, jerking or lugging when slowing or stopped, and a faint whining noise. The check engine light illuminated again. These failures represent repeated loss of propulsion and unsafe operation following manufacturer-approved repairs, including full engine replacement. The vehicle has been out of service for approximately 57 days and remains in the custody of a Hyundai dealership awaiting diagnostics. The vehicle is available for inspection upon request. The sudden and unpredictable loss of power at highway speed created a significant risk of collision and serious injury to the driver and surrounding motorists.
ENGINEJanuary 3, 2026
The engine is burning excessive oil. Down 3 quarts over approx. 3,000 miles. Mechanic verified there are no leaks - it is burning the oil.
UNKNOWN OR OTHERDecember 30, 2025
High Oil Consumption
ENGINEDecember 18, 2025
My 2018 Hyundai Tucson has been experiencing oil consumption issues for over a year. It began at around 80k miles, when it should have been covered by warranty but they made me pay out of pocket for an oil consumption test only to ultimately recommend a top end cleaning, which I also paid for and it did not solve the problem. This is a known issue with Hyundai, and they have settled many lawsuits but have consistently denied any repair or solution for me. I am burning about 5 quarts of oil every week, and this is a problem they refuse to help solve.
ENGINEDecember 11, 2025
Oil consumption, will change oil and within weeks i will be down 23 Quarts of oil
ENGINEDecember 8, 2025
The engine on this vehicle burns oil quickly which is a known defect. I took the vehicle to the dealership and both times I was told everything was working fine. On 12/5/2025 the vehicle just lost power while driving. After getting the vehicle towed to a mechanic they said I needed a new engine.
ELECTRICAL SYSTEM,ENGINEDecember 3, 2025
My 2018 Hyundai Tucson experienced complete engine failure at around 118,000 miles. The motor suddenly blew without warning. This vehicle uses an engine type known for widespread engine defects, including bearing wear and internal failure. I bought the vehicle used in 2023, maintained it regularly, and there were no warning lights or overheating before the failure. I had to put oil in my vehicle every week. I had to use 5qts of oil. It smelled like fumes coming through the vents. It then stalled on the highway while we had our son in the vehicle and shaked profusely. Mind you we had our son in the vehicle. How unsafe is that. I then did my research and found out Hyundai engines of this generation have a history of stalling, seizing, and internal damage. I am filing this complaint because this appears to be part of a known safety defect that can cause sudden loss of power while driving. We took it to shop and confirmed the motor blew. It was faulty. Also, sometimes the electrical components would turn off in vehicle such as radio and would go black. Also the turn signal would be on and then turn off. It would also shake while driving. This needs to be taken care of ASAP as it almost caused danger to my family and also caused financial strain on my family too as I now had to roll over my vehicle loan into a new safe vehicle. I would like to be contacted in regards to this. Thank you.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMNovember 7, 2025
My car on the expressway wouldn't go over 40 and this was happening intermittently so my car was unsafe. No check engine light but it was just at the dealership for an oil change. Has. been an ongoing problem since I bought the car! Smells, gets hot!
ENGINENovember 5, 2025
Excessive oil consumption (failed 3 tests) now adding two quarts a week.... Transmission shifting issues (already had a replacement at 65,000 miles. Hesitation with acceleration. AWD and can barely make it up my driveway. Rpms rev when trying to go slow. Already needed a moonroof replaced because the motor died. USB randomly disconnects and reconnects for GPS.
ENGINENovember 5, 2025
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle almost stalled. The contact stated that the check engine warning light illuminated and was flashing off and on. The accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact pulled over to the side of the road, and the vehicle remained running. The contact waited for a while and then shifted to drive(D) and was unable to accelerate above 30 MPH. The contact stated that the failure was a recurring failure. The vehicle was taken to a Parts Store and was scanned, and DTC: P1326 was retrieved. The contact had not taken the vehicle to a dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The contact was no longer driving the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 102,000.
ENGINEOctober 28, 2025
Shortly after purchase, I had an oil change and vehicle inspection performed. I was informed that my engine may have an internal defect causing it to burn oil excessively. I later took the vehicle to a AAA-approved Hyundai service center, where they confirmed that the engine is burning oil due to a known manufacturer issue and that it is not the result of owner misuse or neglect. I have been quoted approximately $11,000 for a replacement engine, which is an extreme and unexpected cost for a recently purchased vehicle in otherwise good condition.
SERVICE BRAKES,ENGINEOctober 27, 2025
I purchased this car [XXX] as a CPO vehicle from a Ford dealership. By [XXX] the oil pressure light would flicker and it was clear the car was burning a lot of oil between changes. On 8/22 an oil change was completed at dealer. On [XXX] the oil pressure light flickered and it was three quarts down. An oil consumption test was started at 112,000. On Sat [XXX] while driving to dealer for oil check, the car began shuddering violently and the check engine light came on, and went into limp mode. I was on a dangerous mountain pass at the time and it could have been a major issue. The day before a tractor trailer had almost run me off the road, if my car had stalled then I might not be here. Hyundais have a known issue with oil burning and engine damage. Right now I am stuck in a 14K loan with a car that is unsafe to drive. I am not sure what the dealer plans to do, or what the diagnosis is, but its clear these engines are not safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEOctober 25, 2025
My 2018 Hyundai Tucson SEL PLUS limited showed a flashing check engine light on 10/14/2025 and basically gave up acerating pass 60mph while I was driving , I pulled over and called the dealership where I bought it from they told me to drive it in, I did and they did an oil change and filled up, we then began the oil consumption test which I brought it back yesterday 10/24/2025 and was told the whole engine needed to be replaced due to a major oil consumption problem, they advised me to bring it the Hyundai dealership to get it fixed they rudely told me no we can't fix this, we would have to wait for it to flash the check engine light again and it would have to fail a bearings test before it can be fixed and still have a possibly of it not fixing. only confirmed by the lot I bought it from since Hyundai refused to look at it.
ENGINE AND ENGINE COOLING,ENGINEOctober 24, 2025
The contact's sister owns a 2018 Hyundai Tucson. The contact stated that while his sister was driving at an undisclosed speed, the vehicle briefly jerked and jolted, prompting her to pull over to the shoulder of the roadway to turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with all four fuel injectors and the injector assembly. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who then diagnosed a failure with the catalytic converter. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 78,563.
ENGINEOctober 22, 2025
My 2018 Hyundai Tucson 1.6 Turbo (VIN [XXX] , 113,000 miles) burns oil excessively and was deemed to need full engine and turbo replacement ($15,382.95). Hyundai refuses responsibility (case #XXX). This is a widespread defect that causes potential loss of power while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEOctober 22, 2025
2018 Hyundai Tucson has excessive oil consumption. Burns multiple quarts of oil per 1000 miles. Hyundai refuses to remedy the oil consumption. Oil consumption has also led to having to replace the catalytic converter due to oil burn off.
AIR BAGS,STRUCTUREOctober 17, 2025
On October 13th 2025, we were involved in a serious collision while driving our 2018 Hyundai Tucson. The vehicle was struck from behind and spun into a semi-truck, totalling the vehicle. Despite the forward and lateral collision to the semi-truck, no airbags deployed at all during the accident. This resulted in the Tucson driver striking his head on the steering wheel. Our 5-month old son was also on-board the vehicle in his car seat. While everyone walked away from the accident, both adults passengers had whiplash/minor neck injuries that could have been mitigated by airbags deploying. We have serious safety concerns about Hyundai's airbags because of this incident.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINEOctober 1, 2025
I am filing a complaint under the NC Unfair and Deceptive Trade Practices Act (N.C. Gen. Stat. § 75-1.1) regarding Hyundai’s handling of my 2018 Hyundai Tucson (purchased new May 2018). Since 2019, the vehicle has had repeated headlight failures (at least 12 bulb replacements), persistent “bulb out” warnings, and eventually melted wiring requiring headlamp assembly replacement in 2025. These issues were first reported in April 2023 under warranty but dismissed as “could not duplicate.” Hyundai later attempted to deny coverage, only replacing the assembly after escalation to Corporate. At the April 2023 visit, I also reported a rear noise that Hyundai dismissed. After warranty expiration, it was attributed to a leaking shock. Shocks were covered under warranty; failure to act while coverage was active left me unprotected. In May 2023, the engine failed due to oil loss and lock-up. Hyundai retained my vehicle from 5/15–6/30/23 for engine replacement. From Aug–Sep 2025, the car was held an additional 24 days, with no permanent fix for the electrical defect. Overall, my Tucson has been out of service for 60+ days between 2023–2025. Examples of unfair/deceptive conduct: Dismissing documented defects under warranty, only acknowledging later after expiration. Attempting to shift labor costs onto me in Jan 2025 despite warranty obligations. Returning my vehicle with only ~39 miles of gas after requiring me to return a loaner full. Repeated misdiagnoses and delays despite video and documentation provided. These actions are deceptive and unfair, leaving me with an unsafe, unreliable vehicle and causing financial loss and hardship to my work as a self-employed pet sitter and dog groomer. I request the Attorney General investigate Hyundai’s conduct and enforce consumer protections under UDTPA. Service records, receipts, and communications are available upon request.
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEMSeptember 29, 2025
Van Hyundai Dealership in Carrollton, TX has confirmed excessive oil consumption causing catalytic converter failure that results in the engine stalling and unable to accelerate. We’ve already replaced the catalytic converter once in 2024 because it was full of oil and causing engine failure. Less than a year later (less than 10,500 miles) the same problem was reproduced. The dealership refuses to replace our engine due to the engine defect. This problem directly impacts the engines ability to perform, unable to accelerate on the interstate, and engine stalling which directly impacts our safety and puts our family into a life threatening situation when the engine fails on the highway. The engine has a defect that Hyundai refuses to address. There are no warnings or engine lights that appear beforehand which is extremely concerning and a liability. Hyundai motor company is corrupt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINESeptember 26, 2025
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 60 MPH, the vehicle lost automotive power, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the contact was advised that there were metal shavings found on the camshaft sensor. The contact was advised that the camshaft sensor, oil flow solenoid, and variable tee valve were faulty and needed to be replaced. The vehicle was repaired; however, the failure reoccurred 3 months later. The contact stated that while driving 60 MPH, the vehicle failed to accelerate as needed, with the check engine and oil light illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 56,942.
POWER TRAIN,ENGINESeptember 23, 2025
Over the past nine months, I’ve been experiencing ongoing issues with my 2018 Hyundai Tucson engine and transmission. After four consumption tests and a flush confirming that the engine is burning between 0.8 and 0.3 liters of oil for every 1,000, I was informed Hyundai refuses to either repair the issue or conduct testing to determine the cause. The timeline is summarized below: •February 2025 – I was told by [XXX] my vehicle simply did not have enough oil after the last oil change; •March 2025 – I was informed an initial consumption test needed to be completed; •May 2025 – a second consumption test revealed the engine was burning more than 1 liter per 1000 and a flush was completed; •July 2025 – a third consumption test was completed, revealing that while the engine was excessively burning oil, it was not currently at 1 liter per 1000 based on that test; August 2025 – the oil light came on & I was instructed to put a liter of oil into my vehicle to make it to the certified dealer for next steps. The next steps were another consumption test. Unfortunately, because I was told to add oil to make it to the dealership, I was then informed that this added oil would alter the testing, and we had to start over. •September 2025 – I am now awaiting the results of the fourth consumption test. I have receipts for every 6 months or 7,500 of service since purchasing the vehicle., Despite the engine and transmission being under warranty, the dealership has refused to conduct testing to determine the cause of the issue or remedy the excessive consumption. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE,FUEL/PROPULSION SYSTEMSeptember 22, 2025
I took my car in for a daily oil change and inspection, where I learned that there was no oil is in my car after coming in 5k miles before as I have been religious about oil changes. I came in on Saturday September 20th for an inspection and was topped off with 3 quarts of oil but am now back in the shop Monday September 22nd to test the oil. The oil that was checked came out Black.
ELECTRICAL SYSTEMSeptember 18, 2025
PARKED SUBJECT CAR IN GARAGE AT APPROXIMATELY 11:15 AM AFTER TURNING OFF VENTILATION FAN AND CUTTING ENGINE OFF, WHICH DISPLAYED "OFF" AT DASH BUTTON. AT APPROXIMATELY 7 PM (SAME DAY) WENT INTO GARAGE TO RETRIEVE ITEM AND HEARD THIS LOUD NOISE SIMILAR TO AN ELECTRIC CLOTHES DRYER RUNNING - WASN'T DRYER. AS I GOT CLOSE TO CAR, HEARD THIS SAME SOUND. RAISED HOOD AND COULD FEEL AIR MOVEMENT . CHECKED ENGINE OIL - NOT WARM. BACKED CAR OUT OF GARAGE INTO DRIVEWAY OUT OF SAFETY CONCERN IN CASE OF FIRE. WILL CONTACT HYUNDAI MOTORS TO REPORT THIS INCIDENT AND FOR INSTRUCTIONS WHAT ACTION I SHOULD TAKE NEXT. THIS IS THE FIRST INCIDENT REGARDING MY CAR"S ELECTRICAL SYSTEM. DURING THE 3 HOURS DRIVING THAT MORNING, I HAD NO WARNING SIGNS ON DASHBOARD OR FAN MOTOR RUNNING AFTER TURNING ENGINE OFF. HAD MADE 3 STOPS AND ENGINE START UPS DURING THAT TIME
ENGINE AND ENGINE COOLINGSeptember 18, 2025
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving approximately 15 MPH, and slowing down to make a right turn, the vehicle almost stalled and lost power. The contact stated that the check oil warning light was flashing on and off. The contact depressed the accelerator pedal, and the vehicle failed to respond. The contact was able to pull over and shift into park(P). The contact had not turned the vehicle off. The contact called her father. The father arrived, and the vehicle was turned off. The contact stated that her father checked the oil dipstick and saw that the oil level was extremely low. The contact stated that two quarts of oil were added. The contact drove the vehicle to a local dealer. The dealer diagnosed and determined that a gasket on the oil filler tube was not correctly seated, and the catalytic converter needed to be replaced. The contact stated that prior to the recent failure with the catalytic converter, the catalytic converter had been replaced approximately 1 year and 8 months prior. The dealer also recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 102,000.
ENGINESeptember 10, 2025
My engine stopped and locked up. It happened while I was driving on the highway/interstate. Yes it has been diagnosed by the dealership. There was no warning lights prior to the system failure.
SEATSSeptember 3, 2025
Drivers seat seat does not go up it stays in reclined position No it has not been inspected by the manufacturer No warnings was put in recline position and could not lift up happened a week ago I have to drive to work and it is unsafe driving in this position. I did take it to an autoshop and they said that it could be electrical which they were not equipped to do.
ENGINEAugust 18, 2025
I own a 2018 Hyundai Tucson with 87,000 miles that consumes about four quarts of oil per 1,000 miles. I first noticed the problem at 51,000 miles, despite regular maintenance. The issue has worsened, repeatedly damaging spark plugs and causing the car to seize. Hyundai has denied my request for a replacement engine because I am the second owner. I bought the vehicle at 26,000 miles, believing it carried the 100,000-mile warranty. I was never informed that coverage drops to 60,000 miles for second owners. I have maintained the vehicle with oil changes every 3,000 miles, yet it remains unsafe to drive long distances. This defect presents a serious safety risk, and Hyundai has not provided a resolution.
ENGINEAugust 18, 2025
My connecting rod came apart and went through the oil pan while I was on the highway. There were no engine or oil lights until the engine was already smoking and no longer accelerating luckily I was in the far right lane already and was able.to coast to safety. Hyundai is also refusing to honor my warranty. It requires a completely new engine. So this was a catastrophic engine failure with no warning.
ENGINEAugust 13, 2025
There is a very well known issue with Hyundai (and Kia) and oil consumption issues, no recalls have been issued yet and I am another person dealing with this without any real support from Hyundai to solve the issue. In 2024 I did an oil consumption test, they found it was burning oil excessively and I had to pay $700 out of pocket for a cleaning they recommended. Afterwards it was burning only 1 quart every 1k miles which they said is acceptable so we moved on. Less than a year later I am still dealing with this issue only it has gotten worse, I am burning 5-6 quarts every 1k miles. I do keep up with my oil changes, I now have to check it and top it off almost daily, and even without being a car expert I know that something HAS to be done... why aren't there any recalls yet? Despite keeping up with my maintenance, there are other issues that can be related from this issue, including the engine stalling or skipping which is a safety issue when driving.
POWER TRAINAugust 11, 2025
I was driving on the highway, about to change lanes, when I looked in my rear view mirror and saw black smoke coming from my appeared to be my exhaust. I immediately started to pull over, and that is when the oil light first appeared on my dashboard. By the time I had put the car in park, the check engine light had also appeared. After calling my boyfriend and a tow truck, I exited the vehicle and noticed a large pool of oil by my front tire. With the car on the tow truck, I could see oil continue to drip out. The car was towed to the local Hyundai dealership. Since this occurred on a Saturday afternoon, the service dept. was closed, and Hyundai called me on Monday, Aug 11, 2025 to explain that i should contact the auto mechanic that last changed my oil, as the oil plug had fallen out, and my engine had seized. (Had I not noticed the smoke right away, I could have been in an accident on the highway when the engine seized.) I explained to Hyundai that I had my oil changed 3,000 miles ago, and hadn't seen any indication of oil leakage, nor had the oil light come on prior to the incident on Aug 9, 2025. Hyundai insited I contact the oil change mechanics as it was clearly a craftsmanship defect, not the fault of Hyundai parts or material. Hyundai provided photos showing the oil plug was still laying on the block. I visited Superior Auto (mechanics that did the previous oil change) and they also deny responsibility due to the fact that the car drove fine for 3,000 miles without any indication of oil leakage, so there is no proof of fault craftsmanship.
ENGINEAugust 9, 2025
I have regular oil changes (every 3k mi) and every time I go get say there’s no or low oil. At the beginning of July my engine coil in column 3 failed and I had all four coils and spark plugs replaced. Since the replacement my engine is still consuming a quart of oil per week
ENGINE,FUEL/PROPULSION SYSTEMAugust 8, 2025
I am submitting this formal safety complaint regarding my 2018 Hyundai Tucson. The vehicle has 101,900 miles and has been well maintained. Recently, it began experiencing severe performance issues, including difficulty accelerating and consuming oil at an abnormal rate. The dealership diagnosed the problem as a failed catalytic converter with an estimated repair cost of over $8,000. While Hyundai has an active recall on the engine for this model year, they have stated that my specific problem is not covered, despite the fact that the catalytic converter failure appears to be directly related to the engine defect. The oil consumption and acceleration issues raise serious safety concerns, as the vehicle can lose power unexpectedly while driving. I am a teacher, a parent, and have one child with special needs. I have no other form of transportation and am still making payments on a car I cannot safely drive. Hyundai’s refusal to address this issue as part of the known recall leaves me with an unsafe and inoperable vehicle through no fault of my own. I believe this matter warrants further investigation by the NHTSA, as it suggests that related component failures stemming from the defective engine are not being adequately addressed, leaving owners at financial and safety risk. I respectfully request that the NHTSA investigate whether Hyundai is failing to address a known defect’s full scope and to take appropriate action to ensure the safety and fair treatment of affected consumers. Thank you for your attention to this matter.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMAugust 4, 2025
Evidence package for dealer fraud: demand letter, SMS threats, sales contract, diagnostic report. Catalytic converter failure caused by chronic oil overfill (2+ quarts excess). Symptoms: - Loud whistling noise from exhaust - Severe power loss (unable to reach 60 mph) - Check engine light activation (codes P0011/P000A) Safety risks: 1. Stalling hazard at highway speeds 2. Fire risk from clogged converter 3. Engine seizure due to oil contamination Confirmed by Hyundai dealer (Evansville, IN) on [XXX] - ONE DAY AFTER PURCHASE. Defect existed pre-sale: - Dealer admitted exhaust issue in writing: "probably will be in the exhaust" - Formal demand letter documented hidden defects on 04/28/2025 - Vehicle returned to dealer on 04/24/2025 where it remains Evidence confirms fraud: - Diagnostic report shows pre-existing conditions - Dealer demanded $300 to release vehicle, then $900 for repairs - "As-is" claim invalid due to defect concealment Warning signs appeared immediately post-purchase. Vehicle available for inspection. Legal violations: - Clean Air Act (emissions warranty breach) - KRS 367.110 (deceptive acts) - FTC Used Car Rule (undisclosed defects) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN,ENGINEAugust 3, 2025
29 days after I bought a 2018 Hyundai Tucson. The vehicle started making a ticking noise and stopped accelerating. I called the dealership and they said we didn't get a warranty. I said no that isn't correct, no warranty was offered and after seeing ALL the known engine problems I understand why ken ganley in medina wouldn't offer one. Now not even a month into having this vehicle, I have a brand new 5 year loan and a vehicle that won't move until I put a new engine in it and the dealership won't do anything for me. This is the worst experience I have ever had purchasing a vehicle
ENGINEJuly 31, 2025
It's an engine failure. The car died in the middle of the rode at a traffic light with busy traffic flowing. It was confirmed by a independent service center. No one other an the independent service center has inspected it. There were no warning lamps or messages before failure.
ENGINEJuly 28, 2025
Since I purchased the car in 2018 I took great care of it, keeping the services going on time. But recently in October 2024 even tough I did services the oil service’s sign keep on showing up. I then schedule an appointment with a dealer ship near my area in January and they told me that they were no oil in the car. But I show them the date ans mileage on my stickers I specified that is the reason I am here and to double check for me for filtration because something is wrong, they told me that the car was fine. Days after I had to go in my regular service place for another service and on May I drove the car from Massachusetts to New York and in the middle of the way car start shaking, making noise and when I drove it to a shop they diagnose a failed engine. I left the car in Goshen NY in a Hyundai dealer ship and they told me a valve un the engine was burned and that where the problem came from . They said , they fixed it. A friend pick up the car and 30 mnt driving it police came to rescinde her in the highway, they then told me that’s it’s was a failed engine and days after ask for services record, I provide the last 6 times , they asked me from 0 until today. The shop were I take care of the car don’t keep record from so long. Talking about 2018. They said they won’t fixed it without those record . The car is still under warranty with 71321 miles and I have it for 7 years.
POWER TRAIN,ENGINEJuly 19, 2025
My 2018 Hyundai Tucson 2.0L GDI engine with only 79,000 miles was "knocking" and wouldn't accelerate. We pulled over and towed the vehicle to the local Hyundai Dealer who declared "oil level good but failed bearing clearance test". Diagnosed with a rod and bearing failure. They submitted to Hyundai Motor Warranty the vehicle needed new engine. They declined. I know this is covered under the Hyundai Engine 2 Class action lawsuit with the extended 15 year/150,000 mile warranty as a result of the catastrophic engine failures. I have all oil change service records for every 5,000-6,000 miles while I was the second owner, as well as, have obtained another from the dealer who bought it from a rental/lease company starting at 14,000 miles. Hyundai Corporate is claiming "exceptional maintenance neglect" because of one missing oil change record from the rental company that I may not be able to obtain as the paper trail for the rental car company only states first owner was rental/fleet
POWER TRAIN,UNKNOWN OR OTHER,ENGINEJune 30, 2025
Won’t shift so that I can gain speed
ELECTRICAL SYSTEM,AIR BAGSJune 13, 2025
After an impact with a large buck (deer) on a main highway while traveling 70 miles per hour, the airbags failed to deploy.
SERVICE BRAKES, HYDRAULIC,ENGINEJune 10, 2025
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 70 MPH and depressing accelerator pedal, the vehicle started to decelerate. The contact pulled over to the right side of the road and turned off the vehicle. The contact waited for two minutes and attempted to restart the vehicle; however, the vehicle failed to respond as needed. The brake warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a misfire in cylinders #1 and #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V543000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included. The manufacturer was notified not notified of the failure. The failure mileage was 177,000.
ENGINEJune 10, 2025
Component: Engine Vehicle: 2018 Hyundai Tucson VIN: [XXX] Approx. Mileage at Failure: 79,413 miles Incident Date: [XXX] Where It Happened: While driving [XXX] At 79,413 miles, my 2018 Hyundai Tucson (VIN: [XXX}) suffered complete engine failure without warning. The vehicle had been properly maintained (records from Express Oil Change & Tire Engineers), and was operating under normal conditions. The dealership diagnosed total engine failure and quoted $7,723.88 for replacement. They are not replacing the engine with the same type, which may indicate a known issue. There are no active recalls, but similar engines in Hyundai vehicles from this era have been subject to recalls and warranty extensions. I believe this may be due to a manufacturing defect. No injuries occurred, but the failure posed a safety risk while in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN,ENGINEJune 7, 2025
On April 12, 2025, my 2018 Hyundai Tuson which only has 99,000 miles started stalling out at random speeds. The vehicle stalled going up a hill and would not accelerate it would also not go past 55-60 miles per hour on the highway. There were no check engine lights or codes on the dashboard. The vehicle is also burning oil on 2 occasions when having the oil changed. I feel like my life and others is in danger because the vehicle is stalling at random speeds which could cause a major accident due to this issue. I could be hit by another vehicle while trying to accelerate or merge on the highway. I reported the oil consumption last November and I contacted Hyundai customer care who issued a case number in May 2025 for the stalling issue, they instructed me to take it to the Hyundai dealership to be diagnosed. There is a recall out, but they said my vehicle is not included in it. I took the vehicle to the dealership, and they confirmed the vehicle was stalling and would not accelerate and were able to reproduce the issue. They informed me the vehicle needed a new transmission, and the vehicle only has 99,000 miles. Hyundai and the dealership declined to add the vehicle to the recall campaign for stalling vehicles. I had to cover the cost of $3,000 for a new transmission. I picked the vehicle up on June 6,2025 with the new transmission installed and it is still stalling and won't accelerate past 45 miles per hour.
ENGINEJune 4, 2025
I noticed my vehicle was burning through oil, initially indicated by a P011 code, when I called Hyundai they said its often a symptom related to low oil pressure. After oil changes, the code would clear, but it returned multiple times, and on two occasions, the dipstick showed no oil when checked. Despite staying current on oil changes and maintenance, I was dismissed as excessive oil burning being “common” for this engine. After recent recall updates at the dealership, a technician confirmed excessive carbon buildup and that my catalytic converter was beginning to plug. I inquired about an extended warranty offered due to the knock sensor installation but was told it only covers rod bearing failure. Hyundai Corporate echoed this, stating no coverage until catastrophic engine failure occurs, despite the ongoing damage from oil burning and converter clogging. Since my visit to the Hyundai dealership, the symptoms have rapidly escalated. Now, my vehicle is extremely loud and acceleration is poor. It takes a long time to get up to speed, and I worry about driving it as it may result in an accident.
POWER TRAIN,ENGINEMay 27, 2025
While starting and accelerating my 2018 Hyundai Tucson, I began hearing abnormal engine knocking and noticed rough performance. I took the vehicle to an authorized Hyundai dealership, where they diagnosed an internal engine defect. They confirmed the engine issue but refused to cover the repair, citing that I’m not the original owner—despite public information stating that Hyundai’s extended engine defect warranty (related to known bearing failures) applies to all owners for up to 15 years/150,000 miles. This creates a major safety concern, as I drive long distances on highways daily and fear the engine may seize or fail at high speeds. The vehicle remains at the dealership and is currently undrivable. I’ve submitted proper maintenance records, and the issue has been escalated through Hyundai Consumer Affairs and the Better Business Bureau. This appears to be a widely reported engine defect that Hyundai is not consistently addressing. The lack of coverage and delay in resolution places drivers at unnecessary risk.
ENGINEMay 16, 2025
I was driving my car and the engine started knocking and when I stopped the car kept stalling and losing power especially going up a hill. I had oil in the car. I bought the car to a repair shop and the mechanic advised me to go to Hyundai because they’re having problems with the engines in the Tucsons. I found out they extended the warranty from 100k to 150k so I’m covered I thought. They started diagnosing my car and they said the engine needs to be replaced. They contacted Hyundai corporate to dis cuss this. Corporate said they’re no t responsible for this because there was sludge in the engine. The car has 103k miles on it. The diagnosis charge I owe so far is about 400.00 Hyundai corporate wants further diagnosing of the engine. The dealership said Hyundai corporate said I have to pay the additional diagnostic charges of approximately 900.00 before they’ll determine the outcome of my claim. I don’t think it’s fair at all. I believe they should be paying for information they’re requesting. I’m having a hard time with Hyundai corporate with this runaround they’re giving me. I do t l ow what else to do? I can’t afford to pay for an engine replacement that they should be responsible for this problem. I hope I’ve proved enough information. Thank you sincerely.
ENGINEMay 10, 2025
The oil sensor doesn't illuminate the light on the dash when the oil level becomes low. The only warning is when it becomes really low and then the check engine light will appear. It's a safety concern due to the engine possible failure and or damage may occur at that point if continuing driving happens. This causing the engine to stall and loss of control of the vehicle. Which could lead to a vehicle crash resulting in injury or death to the occupants and or others nearby.
STRUCTUREMay 6, 2025
The paint on my 2018 Hyundai Tucson began peeling off the side mirrors and the shark-fin antenna on the roof. I have found that many other Hyundai owners are experiencing the same issue. It appears to be a widespread manufacturing defect related to improper paint adhesion, and I believe it should be addressed even though my vehicle is out of warranty.
STRUCTUREApril 24, 2025
The white paint on the hood began to flake off. Currently, the missing paint is about 3 inches in diameter. There is an appearance of paint bubbling on the roof of the vehicle and in the hood. The vehicle was taken to dealership, but a member of their service department conveyed nothing to be done because no current warranty on it. No outside company has reviewed the issue.
UNKNOWN OR OTHERApril 18, 2025
The sunroof on my Hyundai Tucson will not close. Seems to be a motor problem. I brought it to a mechanic and it will be a lot of money to fix. I have looked up if this is a common problem and it’s all over the internet. I am not sure if it should be a recall. Thank you.
ENGINEApril 10, 2025
1.What component or system failed or malfunctioned, and is it available for inspection upon request? Engine is failing/malfunctioning. Yes it is available upon request 2. How was your safety or the safety of others put at risk? No oil can cause an engine to overheat and/or catch fire. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue was confirmed by Hyundai of Medford. Oil consumption test was completed. Preauth was submitted for a new engine and was denied. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, inspected by manufacturer (Hyundai of Medford). No leaks or other issues that could cause this were found. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, no warning lamps or messages were shown or sent. Even when low on oil. Consuming oil extremely quickly. Oil change was completed and I was only able to drive 700 miles before I was low on oil. I have history of oil changes and top offs every 1000 miles for about a year. It has only gotten progressively worse. Hyundai of Medford Confirmed the issue and confirmed there were no oil leaks or other issues that could cause this. They recommended I request a new engine for Hyundai. I submitted the Pre-Authorization and it was denied. After more research I have found that thousands of people have had the same exact issue with the same year, make and model of my care. There is even an entire Facebook group dedicated to this issue. The manufacture needs to be held accountable for these faulty engines. Thousands of cars should not need a new engine before they reach 100k miles. I am writing hoping to shine some light on this issue that is effecting thousands of Hyundai owners.
ENGINEApril 10, 2025
1.The engine is consuming oil excessively. 2 and 3. I was informed during a service visit that this is a common problem. I asked how to get it fixed and was advised to lock the engine up. I informed the service advisor that I would not lock the engine up and told him I have a [XXX] son. I told him I'm trying to do everything I can to prevent that very scenario. 4. Yes, I will provide records. Additionally, a class action lawsuit was filed in California under their Lemon Law. Do a quick google search. Everyone I have spoken to at the dealership has confirmed they are all well aware, however they can only do what corporate allows under the Warranty. I am the first and only owner supposedly covered until 100k miles. This problem began at 79k. I'm at 86k and still struggling to get anything moved forward. 5. Unknown 6. My oil light flickered briefly but never stayed on. I immediately checked to discover not a drop on the dipstick. I will provide photo. My oil has been below the low mark several times since this photo and has never come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SERVICE BRAKESApril 4, 2025
My daughter‘s car was in park and still running and she got out of the car and went to the back of the car opened up the hatch cleaned her window went to the side of the car passenger side went to go get out her lunchbox and the car ran over my daughter And crushed her left side and tore off part of her face. The car came out of park on its own in my driveway and I have a video of this from my camera. She was taken obviously to the hospital by ambulance and she sees a plastic surgeon every week now this just happened March 5. Something is not right. The car shouldn’t have ever come out of park on its own in order for it to come out of park and go backwards you need to press your foot on the break and put it in reverse it reversed on its own onto my daughter.
POWER TRAIN,ENGINEMarch 27, 2025
The contact owns a 2018 Hyundai Tucson. The contact stated that the vehicle was consuming an excessive amount of engine oil with the oil warning light illuminated. The vehicle was taken to an independent mechanic and a dealer to be inspected and two oil consumption tests were performed by the dealer. The oil consumption tests showed no defects with the engine. The dealer performed an engine flush; however, the failure persisted. The contact was advised to have oil changes performed every 3,000 miles instead of the recommended 5,000 miles. The contact stated that recently, after having an oil change, the dealer recommended a transmission fluid flush. The contact stated that after the transmission fluid flush was performed, the vehicle jerked and hesitated while depressing the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure, and the contact was provided an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
STEERINGMarch 3, 2025
56310-D3050 Steering Column Assembly 56400-D3000 Steering Joint Assembly Steering wheel would jerk hard enough to lose grasp of it. Hyundai dealer confirmed Steering Column Assembly was "Faulty". "Faulty" Steering Column Assembly was replaced by Hyundai dealership. No warning lights.
ENGINEFebruary 28, 2025
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the vehicle was abnormally low on oil even though it had been less than 3,000 miles since the previous oil change was performed. The dealer instructed the contact to drive the vehicle for 1,000 miles and then return as part of an oil consumption test. The contact stated that after the oil consumption test was completed, the contact was informed that the engine was consuming an abnormal amount of engine oil; however, the dealer had not provided the cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 35,000.
POWER TRAIN,ENGINEFebruary 26, 2025
In late September of ‘24 my husband was driving our oldest to school when my 2018 Hyundai tuscon seized mid drive with our son in the back seat with no oil or engine light warning. Husband inspected the oil and I was still full. A Hyundai dealer towed at their expense in October, diagnosed an engine failure. Denied me service since my extended warranty expired and I didn’t have the KSDS update. I wish they would as I still owe on the vehicle and I’m out of work. Making this complaint is to only spread awareness that 2017 Tucson with the 2.0 L engine had an engine failure connecting to rod bearings. My 2018 has the same engine type and failure as the 2017. Hyundai Corp fails to recognize the problem. My 2018 didn’t fail due to lack of oil changes as I can I prove that. My 2018 failed on Hyundai’s fault. Now my car sits at the dealership in Anchorage, Alaska and I still owe 9k and I live in Fairbanks, Alaska. 360 miles away from me.
ENGINEFebruary 15, 2025
74,000 miles Excessive oil consumption, 1 quart per 1000 miles. Low oil pressure warning. Oil warning light, repeated and various codes. Noticeable ticking/clatter at startup. Not included in current recalls.
ENGINEFebruary 10, 2025
Loosing oil constantly and now there is a loud noise with the engine/motor
ENGINEFebruary 7, 2025
Engine had oil consumption problem. We bought it as second owners around 89k miles. Now at 98k miles and engine has blown. It’s not going to be fixed without a replacement. We are getting the run around by Hyundai in ballwin asking us to pay 500 upfront and all kinds of pushback. We have to tow and they will look at it even though it is still under 100kmile powertrain warranty. We got 3 months use out of a vehicle we just paid 15k for. Total loss
ENGINEFebruary 6, 2025
I own a Hyundai Tucson 2018 model and recently it started making the noise. i got it check with the private auto shop and they said it the engine issue so i took it to dealership as it was under the 100,000 power train warranty. The dealership ask me about the invoice of regular oil change invoice which i provided to them but they simply denied it. the dealership is located on route 1 south Brunswick new jersey.
POWER TRAIN,ENGINEJanuary 29, 2025
Me my wife and our dogs were driving from California to Las Vegas when we experience loss of power in the engine we managed to Coast downhill to State Line Nevada and got to the off ramp and then had to push the car to the nearest gas station it was towed the next day to Centennial Hyundai in Las Vegas, case # [XXX] this happened while on vacation just before Christmas they were not able to look at it till after Christmas but they found that one of the valves had broken and was sitting on top of the piston we were told that the engine the turbo the exhaust and the catalytic would all have to be replaced also later they discovered a leak in the transmission on the Dual clutch which also needed replacing we were just told that they have finished the work and we would be responsible for about $5,300 worth of the work I have all maintenance records on this vehicle it had all scheduled maintenance done at the dealership including oil changes and any other repairs that or needed including engine cleaning once the car reached about 100,000 MI it started consuming about a quart of oil every oil change I'm [XXX] old and have had many new and used cars and have never ever had an engine failure happen at such a low mileage when this occurred the car had approximately 122,000 miles on it I have a claim with Hyundai customer care, case # [XXX] and they have not been very cooperative they don't seem to be able to contact the dealership to get any kind of resolution for the costs that I don't feel are my responsibility this is unbelievable I will never recommend anybody by a Hyundai or a Kia I will tell them buy a Honda or a Toyota not a Hyundai or a Kia they have horrible engines and Transmissions it should not be failing at less than 100,000 miles or before the car is even paid off unbelievable don't know how we're going to cover the cost the dealership wants to get our car back I guess they'll just have to keep it for a while. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEJanuary 17, 2025
Had oil consumption problems for a while started around 60,000mi. I got regular and frequent oil changes and the engine seized up at 94,000mi while driving. Hyundai refused to take accountability.
EXTERIOR LIGHTINGJanuary 10, 2025
In the beginning of December 2024, the low headlight warning light started coming on for the right light, intermittently. I took the car to the dealership to get the light fixed, I was told there were some loose wires and they fixed it. 2 weeks later it started happening again, I returned with the car and got another appointment, before the appointment date, the left low headlight warning light came on. I returned with the car and was told that the harnesses and wiring are damaged and need replacing. I have had the drivers side light replaced on 2/26/21 and was back on 4/16/2021. The passenger side light has been replaced on 11/10/2022 and 9/21/23 all been preformed at the Towne Hyundai in Denville NJ.
ENGINEDecember 15, 2024
On Saturday, November 23rd, while driving down the highway the check engine light came on and the car would not accelerate past 40 mph. When accelerating from a stop, the car's acceleration is greatly diminished. The car was checked out be a local Hyundai dealership. After running a diagnostic, the mechanic reported the following: the car has a knock sensor code, valve stem seals are leaking a little bit, compression test showed low compression on all four cylinders (between 130 and 140) normally it is 185. This indicates wear in the rings and losing compression that way. Dealership says only option is to replace the engine. Currently have 95k miles on the car. I believe we are the second owners of this car.
STRUCTURENovember 25, 2024
My car has paint chipping away in several areas. In my opinion, there is an issue with the type of paint used on my car. I am so hurt that I had to spend all this money on a new vehicle and when it was almost paid off, the paint was coming off. It is no fault of mine because there are toooo many areas all over the vehicle where there are chip areas forming. The biggest, most noticeable area01 is on my hood.
ENGINE AND ENGINE COOLINGOctober 22, 2024
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 50 MPH, the check engine warning light illuminated. The contact stated that the floorboard was vibrating, and the vehicle was losing motive power. The contact was depressing the accelerator pedal; however, the vehicle was not responding as needed. The contact stated that the failure had been recurring for several years. The vehicle was towed to the local dealer. The contact stated that the dealer diagnosed the vehicle and stated that the engine control software needed to be updated. The vehicle was repaired; however, the failure reoccurred. In the most recent failure the contact was able to drive to the same dealer. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was 61,211.
UNKNOWN OR OTHER,ENGINEOctober 18, 2024
A few months back my car started to loose its ability to accelerate on the highway. I stopped to get my oil changed to see if that would help but the acceleration was still very limited. Now a month ago, my car started pouring smoke out of the exhaust. It was brought to a mechanic who said it was a turbo and or engine issue. I took it to a Hyundai near me for a clear diagnoses and they diagnosed it as needing a new turbo. I got a new turbo put into the car. My car worked for 1 day before pouring oil out of the bottom of it. I then had a new turbo put in. My car worked well for 1 week but now is leaking oil from the exhaust and making loud knocking, go kart noises. Most people I have talked to say it's the engine and that these problems are way too common in Hyundais well before 100k miles. My car has also been peeling white paint from the hood of my car for 2 years. I have passed hundreds of white hyundai's with the same paint problem.
ENGINEOctober 16, 2024
We were consuming about a quart of oil every week and a half. I drive over 60 miles a day. We added oil until we could check it out. First dealership said that no visible exterior leaks so they told us to take to Hyundai. Once at Hyundai we were told compression was down and we needed a new engine, Catalytic converter, and turbo. Our extended warranty only approved a short block. Said we have sludge and we have to cover the rest of the parts that have sludge but we proved our oil changes and used synthetic oil. They will not give us proof of anything. Hyundai is known for this and won’t cover anything. Hyuandai Beaverton and Ethos is being horrible.
ENGINEOctober 12, 2024
my mechanic and I noticed that motor oil engine is running out too fast that is normal. I take my suv to do oil change every 5,000 miles, I can't even wait the 5,000 miles because the oil level is low, he double check for any dripping of oil. my mechanic told me that it is not safe drive the car in low level of oil because it can cause a fire in the engine. I went to the hyundai dealer to explian them the problem and they told me there is nothing they can do to fix the issue because my manufacture guarantee is over, I don't feel safe to dive my car in that condition so thats why I'm here making this request to hopefully you guys can help me. the most important thing is the safe of my family.
UNKNOWN OR OTHER,ENGINEOctober 10, 2024
On 10/5, after exiting the highway, check engine light began blinking. A loud cranking noise was present and the car began “puttering.” I immediately pulled over to find a parking spot. As I parked, the car seemed to stop running and the oil light turned on. I called a tow truck but since this occurred on the weekend, the dealer wasn’t open. Local mechanic stated it was the engine. I had it towed to Hyundai and it’s awaiting diagnosis.
UNKNOWN OR OTHEROctober 9, 2024
When accelerating from a stop (particularly when taking a left turn across traffic, and uphill), the car often will hesitate and near-stall. It does not respond to driver “punching” the accelerator even to the floor, the car won’t respond, then suddenly catches and lurches forward. This problem has occurred since the purchase time in 2020 as a certified used vehicle from a Tucson dealer. I have reported the issue multiple times and ask the dealer frequently about it. They tell me no issue, never heard of it, no recall or repair. Online I see many people have reported this as a problem. It is definitely unsafe as drivers evaluate distance of oncoming cars in taking a left turn. When the car hesitates and doesn’t engage, time is lost to make the turn in time to make it.
ENGINEOctober 7, 2024
My vehicle is burning engine oil within a short period of time. I was told my several mechanics that a part was recalled on my vehicle to fix this issue.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINEOctober 2, 2024
car would not speed up no matter how hard i pressed accelerator, vehicle wouldn't speed up kept going at slower speed had to have towed to dealership. Don't know what is wrong. I was scared someone would hit me, or my speed would cause an accident. Only after issue started did engine light come on.
ENGINESeptember 19, 2024
My oil is being consumed for no apparent reason. I checked it one time and there was no oil in there. I keep checking it and adding oil. There is a recall for the issue but my vehicle is not on the recall list. I was not in a accident but the issue could cause bigger problems.
EXTERIOR LIGHTING,ENGINESeptember 16, 2024
Back in March 2024 I had a tow beam stock replaced to the car. Couple of months after this check engine light started coming on until it stayed on. Took SUV to mechanic shop in July 2024, and they informed of a r&r knock senor needing to be replace. A couple days after this had to go back as check engine light was back on. they informed of needing to replace a wire harness. It wasn't a week after this that when starting the car you hear a very loud knocking sound. Like something is rattling around inside. After this no longer able to drive car as not sure what will happen next.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEAugust 23, 2024
In May 2024 my Hyundai Tucson died in a middle of an intersection with no warning. Worse than that is Hyundai motor USA informed me that the car was on a recall list for an engine failure issue that was apart of class action suit . Ans further told me that that were obligated to have the highway transportation safety dept notified first consider cause of the issue. They told an inspector from your department was required to inspect vehicle before repairs could be started and or returned fo me. That has not happened and they are using your office as the reason for delay on my vehicle. They have systematically m supplied the same answer to my case with no resolution. I have done everything I can as a consumer to handle my case and believed that they were going through the correct process but the dealer has informed me their own manufacturer and corporate is not following guidelines and handling recalls. This is soo dangerous as this vehicle was Already on a list for recall repair and they did NOT inform me the customer when it was brought in for repairs before this incident.
ENGINEAugust 21, 2024
The contact owns a 2018 Hyundai Tucson. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that the vehicle was not accelerating beyond 40 MPH. The contact was able to drive the vehicle to a dealer. The dealer diagnosed the vehicle and determined that an engine knock sensor needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was returned to the dealer who determined that the knock sensor needed to be replaced a second time. The vehicle was repaired; however, the failure reoccurred. The contact had not taken the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 79,000.
ENGINEAugust 12, 2024
The vehicle has been burning oil at over 3 quarts every 800-1000 miles. Hyundai has denied all claims to do anything about it after testing and seeing that it is burning the oil. This is a safety issue as it can clog the Catalytic converter and/or lose power while driving. The vehicle has 90,000 miles on it.
ENGINEJuly 17, 2024
The contact owns a 2018 Hyundai Tucson. The contact stated that while starting the vehicle, the contact became aware of a loud knocking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted, and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,824.
ENGINE AND ENGINE COOLINGJuly 2, 2024
The contact owns a 2018 Hyundai Tucson. The vehicle was taken to an independent mechanic for an oil change where it was determined that the vehicle was almost out of oil and there was an oil consumption failure with the vehicle. The vehicle was not repaired. The vehicle was then towed to a dealer where it was diagnosed that an oil consumption test, engine combustion cleaning, and an oil change was needed to be completed. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.
ENGINEJuly 1, 2024
I was traveling on the freeway at Highway speed, heard a loud knocking sound coming from the engine that got progressively worse. No warning lights, began to loose power as I exited the freeway. Had vehicle towed to dealership, they were able to replicate knocking noise coming from bottom end of engine. Diagnosed as catastrophic engine failure and needs engine replacement, outside of standard warranty. Engine is a 1.6L GDI and model was not included in recall for KSDS sensor. Safety was compromised due to engine failure at high speed with no warning or previous engine problem. Vehicle is available for inspection as of current date
ENGINEJune 17, 2024
The engine consumes a quart of oil every 1,000 - 1,500 miles with no signs of leakage or burning.
ENGINEJune 9, 2024
Car had been burning oil very quickly. I took it for an oil change, before it was due, and they said it was very low. They changed it, and I was leaving to visit my parents in Florida the next day. I checked the oil when getting there, and it was good, and I also checked it prior to heading back home, and it was still good. I was in a really bad/unsafe area at 10pm, on my way home from visiting my parents, and my car began to stall. Engine light came on. It would stall really bad when going slow, and almost died a couple times at lights when stopped, but we made it home. We got it to a mechanic, and they stated it was the engine, and it needed to be taken to the dealership. I have read that Hyundai/Kia are notorious for engine issues. My car was towed to the dealership, and they supposedly requested to see if Hyundai would cover for a replacement engine. My car is unfortunately 10,000 over the warranty mileage (100,000), but 110,000 is still not enough to be already having engine problems. Supposedly, according to the dealership, Hyundai declined, and the quote for a new engine is $7,693, which I cannot afford, especially on top of my car payment, which I still owe a good chunk on.
UNKNOWN OR OTHERJune 7, 2024
The contact owns a 2018 Hyundai Tucson. The contact stated that while in a drive-through line and turning the steering wheel, the vehicle was shaking and vibrating. While driving at various speeds, the vehicle was violently shaking and lunging forward. The contact stated that the vehicle felt like it was running out of fuel. There were no warning lights illuminated. The vehicle was taken to an independent, who stated there was no engine light illuminated, but the mechanic replaced the coils, oil, and spark plugs. The contact called the local dealer and left a message. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.
ENGINEJune 1, 2024
I am dealing with engine failure after an out of pocket turbo repair cost
ENGINEMay 19, 2024
My engine failed while driving on a highway. The engine began ticking, and then completely failed. The tow truck driver reported oil leakage. I towed it to a mechanic and he said it was completely blown and irreparable. He reported this as a recurring problem with hyundai and kia cars that "eat up oil" and then damage the engine. The oil light has not been on, I've gotten regular oil changes and was within the distance of my most recent oil change. But apparently it was leaking, failed to inform me and now I have to purchase a new car or pay for a new engine. I looked up recalls, there are none. I looked up class action settlements and my car was mysteriously not on the list based on the VIN, despite being listed within the model and year range.
POWER TRAIN,ENGINEMay 10, 2024
End of April/beginning of may, driving down highway check engine light flashing loud knocking and loss of power. Got it towed by AAA. Wasnt able to make appt until May 9th. Got it towed to the Hyundai dealership. Got phone call that is filed the bearing test and need a total engine replacement. Was told by the dealership that it could take 3 months or more to get an engine in and get it replaced. They have no loaners, and hyundai expeacts me to pay out of pocket for a rental for work to keep my job as well as my independent contracting job accounting/taxes. I have to have a vehicle. A rental is easily 1200+ a month. Hyundai refuses to give me a trade in value for my vehicle until the new engine is in. Hyundai also refunded to reimbursement me for a rental until all work is completed and a work order is in hand ( which can be many many months) I dont have money to pay 1200+ a month for a rental and also pay by car payment every month for a vehicle that is stuck at the dealership undrivable because Hyundai installed faulty bad engines. I am stuck and all Hyundai can tell me is that it takes months for the engines. Purchased the vehicle in Feb 2022 and have perfect maintance records, service records and everything else for upkeep. Still owe 15545 on the vehicle and its undrivable. So im paying a car payment on a vehicle that Hyundai made undrivable
ENGINEMay 1, 2024
KSDS engine software update was performed by Hyundai dealer on January 22, 2024. On or about February 11, 2024, the vehicle began stalling, intermittently, and would not restart for several minutes. On March 4, 2024, the vehicle stalled and, upon restarting, after nearly a 30 minute wait, it would not exceed 35 mph. The vehicle registered, nor recorded, any diagnostic codes at any time, during these events. The vehicle was taken to Edwards Hyundai service center for diagnosis and repair. No diagnostic codes were recorded in the vehicle history. Upon inspection, Edwards changed a loose timing chain and exhaust camshaft. The vehicle was picked up on 3/13/2024 and presented with the same issue on 3/14/2024, with the engine stalling and failing to restart for several minutes. When the vehicle did restart, it would not exceed 35 mph. It was then returned to Edwards Hyundai on 3/15/2024, where it duplicated the issue for Service Writers, failed to restart, and had to be pushed out of the service garage. The vehicle has since, without further diagnosis or repair, started and ran for technicians, who have since supposedly driven, approximately, 200 miles, in an effort to determine the issue. Edwards Hyundai then demanded the return of a loaner vehicle, in an effort to force us to retake possession of the vehicle, having failed to properly diagnose or repair the issue. A complaint has been filed with Hyundai corporate, which resulted only in them also trying to convince us to accept return of the vehicle in said state of disrepair. It has since become very clear, as evidenced by numerous reports of Hyundai vehicles experiencing the same effects and mechanical issues, after receiving the KSDS software update, that Hyundai, both at the corporate and service level, have been dishonest, as to being unaware of the cause of the issue and what must be done to resolve it. Given that the potential end result of the customer retaking possession of the vehicle in its
ELECTRICAL SYSTEM,ENGINE,LANE DEPARTUREApril 30, 2024
Bought car [XXX] blew up 2 weeks later knock censor was not put on by first dealership so engine blew on interstate car was possible on fire due to as much smoke was coming from vehicle could of been rear ended engine failure due to that no warning of engine failure tucson knows all these problem and is currently in a class action lawsuit and have known the problem for years dealership had to of known this was going on with this engine but sold the car to unsuspecting consumer i think there was a lot of stuff going on this car was owned by stew hansons then sold to dewy ford to sale which my understanding is they own both dealerships. My safety and anybody that gets into my vehicle is still have a 50/50 chance of it happening again ! Have done a lot of homework and watched many youtube videos of these vehicle burn to the ground even one death . they are death traps and should not be on the road . im scared to put my grandchildren in it due to all the info i have obtained INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STEERING,POWER TRAIN,ENGINEApril 22, 2024
My vehicle had been in the shop for 30 day due to engine shutdown in the middle of the road, I barely was able to get vehicle off the road and avoid oncoming traffic. I got my vehicle back and driven it a total of 40 minutes within a 3 day time period. During my drive to work my vehicle shut off in the middle of the highway and would not turn on again. My concerns are not being taken seriously with Hyundai and it is a disaster waiting to happen. I have a one year old daughter and I can not risk her safety as well as the other on-coming people on the road when it quits and oncoming traffic has to swerve to not T-bone me. Hyundai will not take any action to correct this other than giving it a temporary fix of a 45 minute drive before they allow me to get back on the road and put myself and others at risk of injury.
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKESApril 21, 2024
ABS SENSOR, downhill light, traction control light stays on. In August 2023 the transmission had to be rebuilt from slipping. After work there is still transmission slipping. Media display goes blank often and will not show all of display sometimes.
ENGINEApril 18, 2024
My knock sensor came on and Hyundai is saying issue is not part of recall or covered under warranty and I have had all scheduled oil changes
ENGINEApril 16, 2024
Timing Chain/ Engine failure. Alert/Dashboard failure. The car ran out of oil from the leaking oil pan. Car failed to notified the driver of low oil. Engine failure due to low oil while driving on interstate. Causing to low all power in the middle of the road. Vehicle was inspected by a mechanic and Tow company. Both said it was the timing chain and that the engine was not good anymore. No warning lamps or messages or any other symptoms prior to the incident.
POWER TRAINApril 15, 2024
While on the highway going 70mph the check engine light flashed on the immediately off out of nowhere and car started aggressively shaking before loosing temporary power. My wife and toddler were in the car and we were all pretty shaken up. Luckily I was able to gain control of the car but I'm concerned that another issue may occur. I immediately took my car in to the shop and they were unable to replicate the issue. Spark plugs, oil, transmission fluid and coolant fluids were all as regular maintenance but no real issue was addressed. My car has also had issues with struggling to accelerate from stop, causing jerking motion and my oil seems to be burning faster than usual.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMApril 14, 2024
The car experienced a red, blinking check engine light. We had the car towed to the local Hyundai dealership. Please see attached document for the work that was done. This was in November 2023, and we just now had to have the car towed to the dealership again (April 2024).
ENGINEApril 11, 2024
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, and the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 115,000. The VIN was not available.
ENGINEApril 8, 2024
The engine became inoperable, warning lights and sounds, came up while driving the engine experienced some hesitation and turned off.
UNKNOWN OR OTHERMarch 21, 2024
My car was parked under the parking lot of my apartment. on Thursday morning 11am some one came in without any special took just with screwdriver within in 10 second they broke in my driver side door lock and damaged my door lock cylinder. and no alarm system turn on. this is completely unacceptable that the door lock is so fragile that anyone without any special equipment or tool can break in my car in 10 seconds.and if car is opened without the original key how come the alarm system dosent go on. it cost me 550 to fix the door lock cylinder and the central lock system plus i bought manual wheel lock and steering wheel lock because i dont trust security of hyundai.
ENGINE AND ENGINE COOLINGMarch 19, 2024
The contact owns a 2018 Hyundai Tucson. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that an emissions leak was present causing the engine light to illuminate; however, the cause of the emissions leak was not yet identified. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 74,000.
ENGINEMarch 15, 2024
Spun bearing in motor at only 32000 miles poor oiling. Same as other years and models of Hyundai. 2.0L engine
ENGINEMarch 13, 2024
There is a known issue with this particular engine burning oil. I’ve had to replace three catalytic converters, among other parts in the exhaust. I am 3000 miles away from an oil change and my engine is flashing lights and stalling while running. Something needs to be done as it can cause the engine to fully fail
ENGINEMarch 7, 2024
The engine in my 2018 Hyundai Tucson is burning oil at an excessive rate. I have to change my oil every 2000 miles or less due to engine knocking if I don't. Due to the excessive oil consumption, I now have to replace all 4 engine coils for over $1500. There have been multiple codes given to me every time I take the car in, including 3 times for the knock sensor which was replaced under a nationwide recall. Hyundai settled a class action case with some consumers, under the radar, for excessive oil consumption and is leaving every other consumer unaware unless they start digging for information. One of the times my engine light came on, I was on a very busy California highway and my car went into limp mode. This is unacceptable and a major safety hazard. My car is currently at the dealership for the third time and not drivable until I spend $1500 to repair a problem that their faulty engine has caused.
ENGINEMarch 7, 2024
My wife was picking up our daughter from school. The car shutdown as my wife was getting into the left hand turn lane to go onto our main street. The warning dash lights turned on, but she could not turn on the car. She called me and I left work early to help her out. She called me a few minutes later telling me she was able to get the car started but that it sounded as though "rocks were in the engine." When I got home, I opened the hood and checked the dip stick and noticed metal flecks and shavings on the end. I tested the dipstick 3 more times and each time I inspected it noticed the flecks and shavings. I then called a tow truck to have the car transported to Hyundai. The sudden engine failure led me down a rabbit hole online and realized this is a widespread issue with a lot of Hyundai vehicles. Luckily, the dealership is replacing the engine since it is still under warranty. I plan on getting rid of the vehicle as soon as possible. The quality of their engines is awful. Despite taking the car for regular maintenance it still failed. It's also telling that the dealership I'm at has several other Hyundai's they're servicing FOR THE SAME EXACT ISSUE! I was also informed it can take up to a month for the engine to be replaced. Stay away from Hyundai and Kia. There's a reason why they have the types of warranty's for their vehicles. They know they're unreliable and faulty.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINEMarch 1, 2024
It started [XXX] when i took my car to the dealership due to it going into limp mode. The dealership took it in and said it was throwing error code p1326 which is the knock sensor code. they replaced the knock sensor, drove my tucson home after the replacement, by the time i got home it went into limp mode again, took my car back to the dealership turns out it was a faulty sensor they received. So the dealership replaced the sensor again, did not have an issue with it until decemember 2023, so i took it to get the error code read again and it was the p1326, so i make an appointment with the dealership to bring it back in and they said hyundai of america says it needed the combustion chamber cleaning, which i had to pay for. even though it was throwing the p1326 error code. but after the cleaning is done i pick it back up and not even ten miles from the dealership my car goes back into limp mode, so i turn around and take it back. they just got back to me on [XXX] saying hyundia of america is declining to replace my engine since its no longer under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEFebruary 28, 2024
Vehicle is experiencing engine failure. Hyundai has been no help in the situation. Vehicle has loss of power and speed but no illuminating check engine light has ever came on.
ENGINEFebruary 19, 2024
We had previously been to Allen Samuels Hyundai in Jackson, TN for an oil consumption test. We received a call the following week telling us that the mileage was too high for warranty or to continue the consumption test. I was adding a quart of oil once a week. I never had any lights appear for any problems due to low oil or overheating. On a Sunday evening we were returning home on [XXX]. We had the cruise set at 70 mph. We started to lose power and the engine started to shake. The car quit and would not restart. We called for a wrecker to tow us to the nearest shop. We were informed the following Friday that we had low compression and needed to replace the engine. Something should be done due to numerous engine failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEFebruary 19, 2024
Engine started Knocking took to Hyundai dealer and was informed that the Motor has to be replaced, due to know issues with them. Month goes by was informed that the motors are on back order and that its going to be 6 months or more before they can get my car fixed. No recalls on the motor were sent to me and non are listed on the web site. Was informed that I'm not able to drive it anymore as the motor could freeze up and cause issues.
POWER TRAINFebruary 17, 2024
Check engine light stayed on vehicle transmission unable to shift in reverse and lower power when car is driven in a low speed.
ENGINEFebruary 16, 2024
I was driving on the highway at 60mph. I had driven for 30 miles. My car began to shake and would not accelerate. I made my way to the shoulder on the highway and was able to coast down an exit. My engine had died. Right before this occurred the check engine light went on. I still was able to steer and brake. I did get off the highway only because I could tell the car was losing power. By the time I stopped it was dead. I have had my car checked out because of the way it drives. It burns oil at a rate which should not occur. I keep it maintained and in good condition. As I said I have had concerns about the way my engine runs yet have been told "its like a truck" and this model "burns oil" I did not get hurt as I am an experienced driver. I could tell that the engine was failing and was able to get to the shoulder. Had I not i would have been killed as i was on a highway and engine failed. My car is currently at the dealer. It has 107000 miles. It is just 7,000 miles over warranty. There is no reason a car that is taken care of should have engine failure with no signs or symptoms. From what I've read looks like this is a newer problem with 2018 vehicles. I am prepared to supply any maintenance receipts or work done on the vehicle. Clearly there is a safety risk. It also appears its happening once the car has high miles. This is very disturbing, scary and sad that it appears another person actually tried to fight this, and Hyundai won.
POWER TRAIN,ENGINEFebruary 14, 2024
issues with the 2018 Tucson- Transmission has always sputtered, had numerous updates and resets for it. still an issue. also it doesn't want to go into gear sometimes and bob when going into drive, or reverse. slow pick up from a complete stop, the other morning it became a safety concern when I had my daughter in the car. The car start to move when I stepped on the gas, then stopped in the middle of the intersection of [XXX] four way. The RPM's as I was stepping on the gas was shifting between 5-7 and the car it wasn't moving. Engine- in September I noticed my oil pressure light flashing on and off, this pointed me to check the oil. the oil was very low, added oil to the vehicle. since then I have had the dealer involved due to high oil burning . in [XX] I had an oil change done and no oil was found in the engine after I had placed oil in it prior. they did the oil change and I went back at the end of October and they had noticed my oil burnt off again. they did the combustion cleaning and returned the vehicle back to me [XXX]. Since then I drove 950 miles on the vehicle, Last Saturday the oil pressure light was flashing as I took my daughter to her dance class, I checked the oil and the oil was reading below the low mark on the dipstick. I returned to the dealer that morning for the oil consumption test, in which they said it was only a quart low which seemed odd to me since it was low on the dipstick. I have had corporate involved as well and all my concerns have gone as this is normal for your car. Hyundai has had issues with my Year Tucson, from my research since I started having the issues they have settled a lawsuit for the problems with the engine and transmission which I have in it.my research, as the vehicle ages, the engine burns large amounts of oil and transmission failure, stopping while driving. I would like them to replace the engine and transmission before my warranty is up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEFebruary 10, 2024
Oil is burning VERY quickly. Less than 1qt draining when performing oil change.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMJanuary 26, 2024
My car was working fine since I bought it in April 2023. I passed inspection in November 2023. On January 24, after driving for about 15mins, my check engine light began flashing. The car would not accelerate over 25mph. I brought it to a dealership where it has been for 3 days. All communication about this problem was initiated by me, and the only answers I get are vague comments about testing.
UNKNOWN OR OTHER,ENGINEJanuary 17, 2024
Excessive oil consumption due to piston ring failure. Clogged catalytic converter due to metal shavings from piston ring failure. This put my safety and the safety of others at risk due to potential engine failure which disables all other safety features of the vehicle. confirmed by a hyundai dealership. inspected by a hyundai certified dealership. No warning lamps but oil consumption has been an ongoing issue.
UNKNOWN OR OTHERJanuary 16, 2024
I just purchased this car and I can't insure it in nys all of the insurance company's are claiming they black listed this car and can't insure it I'm not really sure how it's legal to sell somebody a 21000 car and you can't drive it because you need insurance in nys
ENGINEJanuary 15, 2024
The car stopped mid-drive with no warning light or anything in the middle of the road. When we took the car to the nearby mechanic they had told us that it was an oil consumption issue with our engine. He refilled the oil and the car was operational again (the oil was changed <2 months prior and <1.5k miles). The first time this happened the engine was making unusual noises several months ago and we refilled the oil at that time and it resolved. In other words, despite being diligent in routine oil changes according to usual maintenance standards the car is burning through it and more importantly not even alerting us about the issue before causing dangerous complete engine shut down mid-drive.
LATCHES/LOCKS/LINKAGESJanuary 8, 2024
The contact owns a 2018 Hyundai Tucson. The contact stated that while the vehicle was parked, the trunk failed to open from the inside or the outside using the key fob. The vehicle was taken to the dealer where it was diagnosed that the latch was jammed and needed to be replaced. The vehicle was not repaired. The contact linked the failure to NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages). The manufacturer was notified of the failure. The failure mileage was 23,299.
SERVICE BRAKES, HYDRAULICJanuary 4, 2024
The contact owns a 2018 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. There was no further information provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ENGINE,FUEL/PROPULSION SYSTEMDecember 10, 2023
This is the 2nd time I have had a sensor indicator. The first was a knock sensor where my car barely made it across the road. Now another code for intake issues. If my car dies and I get hit Hyundai is liable. I know many people that have issues with their Hyundai dying and are without their cars waiting for repairs for. months and months, but the fact that I have a grandson and my car could die is incomprehensible. These cars need to be pulled off the market.
POWER TRAIN,ENGINENovember 27, 2023
I was driving home from a family get together with my husband and daughter in my car. We smelled something burning, and suddenly smoke was coming out of my center console. I pulled over and flames were coming out of the driver side. As soon as we evacuated the vehicle, it burst into flames. There was no warning, nothing lit up on the dashboard to warn me of this hazard. A witness was driving behind us and called 911 when he noticed flames underneath my vehicle right before I pulled over. A police report was filed and it was reported to my insurance agent, it is currently still under investigation since it just happened 2 days ago during a Holiday weekend. My safety and my family's safety was put at risk due to no warning, how fast the vehicle went up in flames, etc. The car was a total loss.
UNKNOWN OR OTHERNovember 7, 2023
Catalytic converter failure. Driving and vehicle slowed down while attempting to pass another vehicle in spite of foot being on accelerator. We were nearly hit head on by a semi trailer. Vehicle unable to increase speed over 50 mph. Taken to dealership. Diagnosed with problem with catalytic converter failure. The vehicle has 82,000 miles. Failure occurred suddenly. Vehicle has also been burning oil since June 2022. Dealership and Hyundai have covered nothing and offered no solutions other than to replace catalytic converter at cost of $3,693.35. There are multiple other complaints of exact same issue online and the safety of this vehicle is questionable as vehicle will refuse to accelerate suddenly which results in a dangerous situation for vehicle's occupants.
ENGINEOctober 26, 2023
Engine failure from spun rod bearings, confirmed by a Hyundai dealership. The 1.6 motor in this vehicle has the same excessive oil consumption issue just like the 2.0 and 2.4 motors, but is not covered under any recall or class action law suit. That oil consumption i believe contributed to engine failure. There were no warning lights or anything until the damage occured.
ELECTRICAL SYSTEM,SEATSOctober 25, 2023
My automatic seat recliner is stuck and hasn’t worked for quiet sometime now. Also The motor stopped working as I was driving home, So I took it to a mechanic to assess the situation and was told the motor was the issue
POWER TRAIN,ENGINEOctober 20, 2023
The engine has failed in my 2018 Hyundai Tuscon. I was driving the car daily since purchasing in July of 2023. Everything was fine until the first week of October, I had just picked up my son and was getting on the interstate when my check engine light came on and my oil light would flash on and off occasionally not persistently. I had the car checked immediately and there was no oil in the car at all. I added oil to the car, but it was too late the engine had already blown. I drove my son to school the next morning and the car sounded like a lawn mower and was knocking continuously. The dealership has the car now and this is a known problem with this model car. The car could've locked up while I was on the interstate with my child and we or others could have been severely hurt in an accident or car fire if the engine caught fire. The dealership is not offering to remedy the situation even knowing this is a known problem for their cars. There is already a recall for most of these cars but for my engine the cut off stops at year 2017, I think this should be reconsidered and 2018 should also be included in the recall as I have read many testimonials regarding people having the same problem I had, there was no indication anything was wrong with the oil or engine until it was too late.
POWER TRAIN,ENGINEOctober 19, 2023
As I was pulling out of a bank driveway onto a busy access road my car just died. Lost all power. NO warning bells, no lights on the dash, no warning at all. This could have potentially caused an accident. I could have been hit by another vehicle as my car was dead. Pushed it out of the way of traffic, checked oil and there was none. Ended up having it towed to the dealership. The dealership told me that my engine had failed and would need to be replaced due to cylinder 3 rod bearing failure due to oil consumption (a known problem from this manufacturer).
ENGINEOctober 19, 2023
The car was making an engine noise and stopped working. My car oil was on level and the oil wasn’t need any change , then was confirmed that the car engine is blown
POWER TRAINOctober 17, 2023
CVT Transmission failed under 70,000 miles. The vehicle is available for inspection upon request. My safety was put at risk due to no warning light or indication of this failure from Dick Smith Hyundai in Greenville, SC during a routine maintenance check. The problem has been confirmed by Dick Smith Service Center. The vehicle has been inspected by Dick Smith Hyundai. There were no warning lamps prior to failure. The characteristics of the CVT appeared in 2018 however; the jerking accelerated over time. Dick Smith Service Center stated not to worry the transmission was okay. October 16, 2023 with less than 70k miles I’m being told I need transmission, starter, & fly wheel.
POWER TRAIN,ENGINESeptember 26, 2023
When I accelerate from a stop sign or yield it Jerks and hesitates to accelerate. I have to release the gas and push again sometimes doing this multiple times when this happens daily. I've taken it to Hyundi shops and they say it's a normal chararistic if a Tuscan. It also uses an excessive amount of oil. I am told this is because of the engine. If I go change my oil right at every 3k miles my oil level is well below the minimum line so I have been changing it every 1500 miles.
ENGINE,FORWARD COLLISION AVOIDANCESeptember 16, 2023
While driving on the highway going up a 6% grade incline, the car stopped accelerating and car engine stalled out. There were no previous warning signs or indications of engine problems prior to this incident. There was no light that alarmed any defect to the car. The car had always driven smoothly. I maintained proper maintenance and regular oil changes.The car only had 65,000 miles on it. The safety of my passengers were at risk due to stalling out on the highway, luckily there was no harm to myself or others on the road. The dealership confirmed that the engine will need to be replaced. The engine has not been inspected by the manufacture. Unfortunately, due to a rebuilt title was declined warranty coverage. The title was rebuilt due to hail damage, no crash or flood damage.
UNKNOWN OR OTHER,ENGINESeptember 15, 2023
Lots of engine oil consumption And transmission since I bought car spend excessive engine oil and transmission fluid as well
ENGINESeptember 12, 2023
I am the second owner of this vehicle. Ever since my car had around 60,000 miles on it, at which time I still had extended warranty purchased, I've been having issues with the oil consumption. I started the oil consumption tests, after the first part of the test it was proven that my car was consuming too much oil. During the 2nd part of the oil consumption testing, the dealer ship did an engine combustion cleaning, which supposedly helped with the consumption of the oil. I was back to having the same issue with the engine consuming my oil only 4 months later. So now I am currently doing my second oil consumption testing. At both tests, I was assured that if my engine fail these tests, I will be getting a new engine for my car at no expense to me, and that Hyundai would cover all the costs. I currently failed both parts of the test and got approved for a new engine, but I will be responsible for covering 20% of the cost of the engine (around $1800). It was obvious that my car was having oil consumption issues when I still had my extended warranty (it expired at 72,000) and maybe my extended warranty wouldn't have an issue with covering the cost of the engine just like Hyundai is having issues. I hear and read about so many people having this issue and complaining about Hyundai this is ridiculous. I purchased this vehicle and gave me trust to Hyundai and all I've been having is issues with this vehicle. Also, before starting my second oil consumption testing, my catalytic converter got so clogged up from the engine oil that my vehicle lost power. I drive my car with my child in it, and being on the highway while the car loses power was very dangerous for us. Hyundai should be ashamed for selling people these cars that don't last
UNKNOWN OR OTHERSeptember 12, 2023
Was told Hyundai is having a problem with motors and it’s burning oil quickly. There are recalls for it but not for my model and year. And my mechanic told me I have the same problem. Hyundai should extend the recall for 2018 Tucsons
UNKNOWN OR OTHER,ENGINESeptember 9, 2023
The engine, rod bearing failure, constantly ABS Kits, Engine monitoring system (car is available for inspection). Our safety and others put at risk because the auto stopped dead on Interstate during rush hour traffic barely escaped death and seriously injuries to all travelers close to us. Towed it to a dealer for diagnostic testing who confirmed it's the engine and rod bearing system on report of inspection and estimate invoice. Manufacture told us to take it to a dealership and we took it to Wallace Hyundai of Stuart Florida. The warning was a knocking sound and oil light flickering just before auto began to sliw down to final stop. All took place on August 8, 2023. I have 7 photos to upload but your site is not allowing more than 10 documents. I tried to delete some documents but it did not have a delete function once I uploaded the documents.
ENGINE,FUEL/PROPULSION SYSTEMAugust 30, 2023
The car is having problems excellating when you push the gas it take it a moment to realize the gas is push and it needs to go
ENGINEAugust 28, 2023
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 35-40 MPH, the check engine warning light illuminated, and the engine made an abnormal rattling sound. Additionally, the vehicle lost motive power. The contact was able to pull to the side of the roadway. The vehicle was towed to the dealer, where it was diagnosed and determined that there was a piston failure in a cylinder which caused the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to cover 60% of the cost for the repair. The failure mileage was approximately 131,000.
POWER TRAIN,SERVICE BRAKESAugust 24, 2023
Transmission is jerking when driving. Brakes are squeaking.
ENGINEAugust 15, 2023
My vehicle is burning 2 1/2 quarts of oil a month , my catalytic converter is clogged due to this, Hyundai is fighting me and will not take responsibility for either. With some research I’ve found they they do know about the issue in thousands of their vehicles and they are refusing to help anyone. I was driving up the road and my speed declined to 8mph & would not go any faster
POWER TRAIN,ENGINEAugust 14, 2023
This very low mileage vehicle recently had the same incident for I believe the fifth time since I've owned the car. In a very dangerous situation the car exibited the car going almost dead after normal acceleration. It regains power after 3-5 seconds and rapidly returning to acceleration. It happened to my wife soon after purchase and she has refused to drive it since. Last week while I attempted to make a left turn at a yellow light it again went dead and traffic was forced to slow while the car behind me almost rea ended me. Recently the engine seems to run rough at times. Never have I seen any engine trouble lights since I've owned it. Three separate Hyundai dealers have looked at and seemed to be aware of what's causing it, but chose their words carefully. My neighbor owns one of the largest new cars dealerships in the Midwest. I spoke with him about this problem and he said his used car manager would NEVER purchase one with this engine/transmission for resale! A Hyundai service manager told me to get rid of it soon. When told I was planning on gifting it to my daughter, he said he wouldn't... The car only has 33,000 miles and looks new. Always garaged, never driven in snow.
ENGINEAugust 6, 2023
In May 2023 while on family vacation my tucson oil light came on and went what I believe in limp mode. Oil has always been changed on time, checking oil, was full and clean. Had to tow back from TN to PA. Called hyundai and they stated that the engine has a known problem and a campaign is on them. I then had it towed to a hyundai dealership for a June 9th 2023 appointment. The dealership didn't even know why they let me make it. They had 9 tucsons with same problem in front of me. Now Aug 6th 2023 still waiting at dealership to be even looked at. Unreal
ENGINEAugust 5, 2023
At about 60k miles I noticed the check engine light would come on and so I checked the oil only to see it completely empty. I get regular oil changes and have documentation. I took into Hyundai to get recalls fixed and mentioned the excessive oil consumption to them and the service manager stated that it was not enough oil consumption and I would have to pay to diagnose further. Well I have contacted Hyundai corporate and they denied looking any further at my vehicle. So I have been goin to my oil change place about every 2-3 weeks and I have records that after about 1,000 miles I am having to put two quarts of oil in. Current mileage now is 100k and the value of my car is like $5-8 dollars. I owe 23k on this vehicle! I was also not told it was in a n accident when I purchased it.
ENGINEAugust 1, 2023
Vehicle purchased Jan 2023. Vehicle began making suspect noises in June 2023 and was taken to Ford dealership where the car and extended warranty were purchased in January. We were told that the noise was believed to be due to low oil. Oil was changed as part of maintenance covered under the extended warranty. About 5000 miles had been driven since last known oil change that was done prior to our purchase of the car in January. On Jul 19, 2023, vehicle began to make loud noises again and had difficulty accelerating. The same day, engine stopped while exiting highway. Car was found to have little to no oil in it even though it had been serviced 6 weeks prior and had only been driven ~3000 miles. Engine was knocking badly but did not seem to be overheating. Three quarts of oil were added, but the car cut off when put into drive. Vehicle was towed to Ford dealership where it and extended warranty were purchased. Ford dealership declined to work on the car and stated it should go to Hyundai because the engine needed to be replaced. Due to long wait for Hyundai appointment, the vehicle is currently being assessed by a certified mechanic. I am looking to Hyundai or Class action lawsuits to see if this vehicle and situation will be covered by the manufacturer. We do not know the exact cause of the failure yet and if it will be covered. My mechanic is working with Easy Care warranty company. There were no warning lights, no check engine light, no gauges indicating it was overheating or low on oil.
POWER TRAINJuly 31, 2023
Immediately after purchasing the car I stopped for gas. When pulling out of the parking lot and onto the road, the transmission stalled. The car did not move, the rpms jumped to 5-6 and the lurched and jerked forward then stopped and lurched forward again with the rpms jumping high. This had happened numerous times to various deplgrees since purchasing the car 48 hours ago. There were and continue to be no warning lamps or messages on the dash. I have an appointment with the dealer to have it assessed in a week. This is dangerous because it causes the vehicle to not pull into or cross traffic in a smooth, sage and predictable manner, potentially causing a collision.
ENGINE AND ENGINE COOLINGJuly 31, 2023
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 65 MPH, the vehicle lost motive power, prompting him to pull to the side of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the catalytic converter. The vehicle was repaired, but the failure reoccurred. The vehicle was returned to the independent mechanic, who again diagnosed a failure with the catalytic converter. The vehicle was repaired a second time, but the failure reoccurred a third time. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 85,000.
POWER TRAINJuly 29, 2023
Back in January of 2023, car would not go into reverse. While out driving the engine light came on and went into safety mode. I had no power to merge onto highway and make it up hills to get to Hyundai service repair. They said the gear actuator failed. They repaired, but within a week the car was not going into reverse and engine light came back on. They had my car for over a month with no loaner car. They replaced transmission. Car only had 32,000 miles on it. Yesterday, July 28, car started losing power in traffic. Sometimes car would lurch. Engine light on so I pulled into grocery store parking lot. Turned car off and when I turned back on a loud clunking noise. Called Hyundai and drove to service. The entire time the car struggled to merge or go up hills. They ran test and said the gear actuator failed. So this is a trend. It is under warranty but that is not the point, this is dangerous and you can get stranded or the car can lurch or loose power at any time. I complained to Hyundai the first time and they did nothing except repair under warranty guidelines.
POWER TRAIN,FUEL/PROPULSION SYSTEMJuly 27, 2023
The car has acceleration issues and when you try to press down on the gas it sputters and loses power, it is becoming a safety hazard when driving 45 mph or higher. If you try to pass another vehicle it slows down and almost stops, we have had to pull to the side of the road to avoid being in an accident. This is NOT normal for a vehicle to do this and something needs to be done before we end up dead.
ENGINEJuly 24, 2023
On Sunday July 16 while driving home from Cape Cod to my home in Walpole, my engine stopped working while on the highway in Plymouth, ma. I promptly turned on my hazards and had to get over to the travel lane as I was in the passing lane when this occurs.The oil light was flashing as was the engine light and I had to coast to a gas station. Thankfully the exit was a downhill one
ENGINEJuly 18, 2023
On April 30th my cars check engine lite came on while driving on I84 with multiple people in the car, the car slowly started to lose momentum and could no longer accelerate. The next available appointment at the local dealership (MotorWorld, Wilkes-Barre PA) was on May 22nd. It was then confirmed that my knock sensor detection was faulty. It was recently recalled or something along those lines. It was then fixed on May 22nd then returned to me. On May 23rd less than 24hrs later my car was being towed back to the dealership as the check engine light had come back on, code P1326, after having fuel injectors 2 and 3 replaced and the engine cleaned, Hyundai tech line declared my engine needed to be replaced. However, Hyundai is refusing to replace the engine even though it is code P1326 (knock sensor detection) that has called my engine to now become faulty. Replacing the knock sensor has not fixed the problem. It is now July 18th and I still do not have my car back as it is sitting at the dealership, undriveable.
ENGINEJuly 17, 2023
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 75 MPH, the vehicle shut off with the check engine, oil, and additional unknown warning lights illuminated. The contact called his brother for a jumpstart, but the vehicle failed to restart. The vehicle was towed to a friend's residence where his brother inspected the vehicle and discovered a hole in the engine block. The vehicle was then towed to the contact's residence. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 123,400.
ENGINEJuly 15, 2023
i was driving on the freeway on Nov 22, 2022 when without warning my car went into limp mode. the engine warning light flashed. this puts the driver (and any passengers) at great risk, as the engine is severely limited in its power output. the car will move, but very slowly and acceleration is weak to non-existent. at highway speeds, this situation could have also impacted anyone behind me who came upon my limp vehicle and could not react in time to my slow speed. it has 60,250 miles on it. i drove home, had an initial diagnosis at a local auto repair shop as follows, "removed the (spark) plug and it is badly damaged with oil in cylinder indicating an internal engine problem". i had the car towed on Dec 7, 2022 to the dealer where i purchased the vehicle. the dealer could not look at the vehicle until Feb 17, 2023 when they diagnosed a burnt valve and the engine would have to be replaced. on Feb 21, 2023 i was told that the replacement was awaiting approval and should only take a day or two. it took until May 19, 2023 to approve the engine replacement under warranty. as of this writing (July15, 2023), i am still waiting my turn at the dealership for the engine to be replaced. it appears that i am not alone in this situation of Hyundai/Kia producing bad engines that prematurely fail and then have to fight for a warranty replacement. i have been almost 8 months without my vehicle.
POWER TRAINJuly 13, 2023
Tucson 2.0L hesitation at acceleration particularly from a rolling stop: This intermittent problem was checked initially by Marhofer Hyundai in Cuyahoga Falls Ohio, their findings were negative. We then took it to Great Lakes Hyundai in Streetsboro and they said they were aware of the problem and reset the computer, but it did not resolve the problem. This problem has put my family in harm's way many times, making a turn from a rolling stop the car lags into ongoing traffic. Our last visit to dealership we were told car was out of warranty 19,000 miles but the problem was never fixed. This vehicle was a certified pre-owned and have an extended warranty. I have attached a technical service bulletin.
UNKNOWN OR OTHERJuly 11, 2023
Paint on the bonnet started peeling and flaking off. You can easily slide your finger on the edges of the paint and it will peel right off.
POWER TRAIN,ENGINEJune 29, 2023
i received a letter in the mail stating the nock sensor has been replaced i dont know howlong ago but my 2018 tucan is stuck in false sage mode saying the nock senor was bad! if it is a on going issue and there is has been a recall on the part why does it show no recalls for my mode car?
ENGINEJune 25, 2023
These people have sold me a car that is burning oil and they refuse to honor their settlement made by a class action lawsuit against them to replace the motors that are in fact burning oil. At first they told me that they would seal the oil and for me to drive 1000 miles and return to them so that they can determine if the car was leaking or burning oil. Upon return they did in fact say that it was not leaking and that it was burning oil but it was "not burning as much oil as it should in order to replace the engine". In what world should a car burn oil? This car is too dangerous to drive, the other day the engine shut down as I was driving it on I75 which put my life in danger due to its lack of oil. I have reached out to corporate and unfortunately no resolution. Should I wait until I get into an accident or the engine completely burns down as I am driving it for it to satisfy their requirements to replace the engine?
POWER TRAIN,UNKNOWN OR OTHER,ENGINEJune 14, 2023
I have only owned the car for 1 month. I had gotten an oil/filter change and a new oil pressure sensor at ~80,100 miles. I had requested the oil sensor be changed because it would flicker on and off when the car was idling/low RPMs once it had heated up fully. This had fixed that issue seemingly. At ~80,700 miles the car had started riding a bit "rough", especially at higher speeds, so I decided to have a look under the hood. I was terrified to see that my dipstick was bone dry. There was never any evidence of any noticeable leak underneath the car on the driveway nor any evidence of blue smoke coming out of the exhaust. After some research (Hyundai corporate was telling me over the phone multiple times that there was no known issues with my specific car/engine) I was appalled to see I was essentially lied to. I found multiple official TSBs, NHTSA notices, and hundreds if not thousands of other customers noting the exact same experience. I had tried to take it to Hyundai for the oil consumption tests laid out in multiple TSBs but I was denied "due to the original warranty expiring". To my knowledge this exact issue has caused Hyundai and Kia to extend to 150k miles for all owners. This is my only mode of transportation and I am so worried my car will stall/seize/catch fire on the highway. This is beyond unsafe and unacceptable but I assume I may have to wait until the final litigation hearing in September for official recalls to be issued. If my car makes it that long.
ENGINEJune 9, 2023
In the last 3 months I have had my vehicle go into Limp Mode due to a faulty engine. All 3 times while I was on the highway and I was almost seriously injured due to traffic. Ever since I got the Knock Sensor update, I have had nothing but problems. I have had a new catalytic convertor, new spark plugs, oil change, air filter and fuel injector replaced in Dec 2022. The spark plugs are dripping in oil only after 8,000 miles. All of those parts have now failed and I am burning oil at an increased rate. I have contacted Hyundai multiple times and have had case files opened and I have not got any resolution or help. I have spent close to $6,000 on repairs and rental cars and there has still not been any resolution. My engine needs to be replaced due to the recall but no one is helping. I have attached all of the paperwork that has been done.
EXTERIOR LIGHTING,ENGINEJune 7, 2023
EXCESSIVE OIL CONSUMPTION! Vehicle has less than 60k and I have to check and put oil in about every 1,000 miles. Engine light comes on and this is how I know to check the oil. This is ridiculous and should not be happening. I change my oil as directed at every 5,000 miles and at least 2-3 times before next oil change I am adding more oil. WHY AM I BURNING SO MUCH OIL? No oil is leaking that I can see...
ENGINEJune 7, 2023
Three months after I bought my 2018 Hyundai Tucson it started having engine problems. It has went into limp mode multiple times and has been to the shop several times to have it fixed. The knock sensor has been replaced twice by two different Hyundai dealerships. The engine is losing oil rapidly and has to be replaced every few weeks. It has been advised by both Hyundai dealerships that a new engine is required at this point but Hyundai corporation themselves won’t allow the engine repair. This type of car and engine are known for engine replacements around this exact type of engine and amount of mileage on the vehicle. My safety and my sons safety is in jeopardy every time we get in this vehicle as it can go back into limp mode at any given time and if we are driving and it just stalls we are liable to get into an accident. I have to keep taking the vehicle to the shop to have oil replaced and a temporary fix put on it until it just blows as they put it. They are also unable to advise where all the oil keeps going. I shouldn’t be liable for a new engine and it should be replaced by the Hyundai corporation as this happened very shortly after I bought the vehicle, I can be in potential danger when driving, it is a known issue with this type of vehicle and engine, multiple Hyundai dealerships have advised it falls within engine replacement guidelines. I need Hyundai to be responsible for repairing my engine! I have all receipts and documentation from every repair that has been done and every time the vehicle has been taken in.
ENGINEJune 5, 2023
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 45 MPH, there was an abnormal knocking sound coming from the vehicle with an unknown warning light illuminated. The contact stated that the vehicle lost motive power. The vehicle was taken to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 72,000.
EXTERIOR LIGHTINGMay 24, 2023
The contact owns a 2018 Hyundai Tucson. The contact stated that the headlights intermittently failed to operate as needed. The headlight bulbs detached from the headlight socket with the headlight message displayed on the instrument panel. The headlights were replaced multiple times by an independent mechanic. Due to the failure, the headlight wiring harness kit had melted. The vehicle was taken to the dealer and remained in the dealer's possession unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000. The VIN was not available.
EXTERIOR LIGHTINGMay 22, 2023
The headlights and taillights fail frequently. I have replaced each every 90 days. I find the contacts melted on them when they fail. I have never seen this happen on any other vehicle I have owned.
POWER TRAINMay 3, 2023
Purchaseing the vehicle two months ago, the engine service light started blinking. Taking the vehicle to several shops including two hyundai dealers, I was informed the vehicle had an off market catalytic converter. I asked the dealership several times if there was any issues with the vehicle and they stated there was not. The engine first came on two weeks after the purchase of the vehicle. It is not safe to drive.The warranty nor the dealership will cover or assist.
ENGINEMay 2, 2023
While diving home from a baseball game my car caught fire with me and my family inside.
ENGINEApril 26, 2023
Oil light came on while driving. Pulled over checked oil and it was full and clean. Engine started making a rattling sound. Car then died and had to be towed. Mechanic says needs a new engine. Hyundai engine issue very dangerous and I don't know if they will replace. Starting the process
SERVICE BRAKESApril 10, 2023
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle sporadically accelerated which caused the contact to crash into another vehicle. No injuries were sustained. A police report was filed. No air bags were deployed. The vehicle was towed to an auto repair center. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.
ENGINEMarch 28, 2023
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving approximately 70 MPH, the vehicle stalled with the check engine warning light illuminated. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to the local dealer where engine oil was added. The vehicle was not repaired. The manufacturer was contacted and referred him to the dealer for an oil consumption test. The failure mileage was approximately 8,000.
POWER TRAIN,UNKNOWN OR OTHER,ENGINEMarch 25, 2023
Acceleration issue, from a stop position on a red light or stop sign, when the gas pedal is pressed the engine revs but does not move immediately, after a couple of seconds it lundges forward, also when trying to merge you must wait for a very big gap to safely merge, the car does not respond and this is very dangerous, Hyundai need to rectify this issue before someone dies.
ENGINEMarch 24, 2023
When accelerating, my car seems to hesitate. This happens regularly. The other day, making a left turn in an intersection with on-coming traffic, the engine hesitated to the point that the vehicle stopped moving forward. This was a concern since I did make a timely turn, but hadn't planned on my vehicle almost stopping in the middle of an intersection. My check engine light has not turned on, and the vehicle has less than 30,000 miles on it. I am concerned to the point that I will be taking it to a dealer to check it out.
ENGINEMarch 2, 2023
The contact owns a 2018 Hyundai Tucson. The contact stated while driving approximately 55 MPH, the vehicle began to lose forward momentum. The contact depressed the accelerator pedal to gain speed and the vehicle continued to lose forward momentum. The contact stated that the engine revved and there was no warning light illuminated. The contact pulled off the roadway and turned the vehicle off. The contact attempted to restart the vehicle and the vehicle failed to restart. The contact had her father inspect her vehicle, he then replaced the battery and was able to restart the vehicle and drove it to her residence at a slow speed. The contact stated that her father told her that the vehicle was making abnormal sounds in the engine. The contact stated that she later saw that oil had puddled under her vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the drain plug had fallen after a previous oil change. The contact stated that the oil change had been performed nearly 4 months prior. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Action Number: DP22003 (Engine). The failure mileage was approximately 46,000.
ENGINE AND ENGINE COOLING,ENGINEFebruary 23, 2023
The contact owns a 2018 Hyundai Tucson. The contact stated that on various occasions while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that after taking the vehicle to an independent mechanic for a routine oil change, she was made aware of an oil leak; however, the vehicle was not diagnosed or repaired. The contact stated that the vehicle was stalling while depressing the accelerator pedal while driving at various speeds, and while driving uphill. The vehicle was taken to another independent mechanic, where it was diagnosed that there was a misfire in cylinder #1 and that the engine needed to be replaced. The contact was advised to take the vehicle to a local dealer for repair. The contact stated that after she made a local dealer aware of the failure, she was informed that the engine was discontinued and advised to contact the manufacturer for further assistance. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was made aware that the warranty had expired and that she was responsible for the costs of the repair. The approximate failure mileage was 80,000.
ENGINEFebruary 15, 2023
My wife was driving home. She had taken the highway home when she had suddenly lost power with no warning or indication from the cars dashboard there was no warning lamps or messages explaining why the car lost power and that the car would not turn back on. The vehicle was towed to an independent mechanic where it was determined that the engine was seized up and that the motor needed to be replaced and that the car had no oil in the engine. Which is not possible since the cars Maintenace intervals were maintained. It was also later determined that the oil pan bolt was under tighten due to bad threading on the oil pan and bad oil pan seals. The car will be towed to a dealership for further inspection. This issue presents a possible fire hazard or risk of accident while at high speeds. My wife did suffer a small injury to her forehead after rapid loss of speed from the steering wheel.
UNKNOWN OR OTHERFebruary 9, 2023
I was driving, my oil and battery light went on, my engine stalled I pulled over. The car started to smoke and caught on fire. The car is totally a lost cause.
ENGINEFebruary 4, 2023
Compression test found cylinder 3 @ 58. Found cylinder leakage between cylinder 2 & 3. Engine replacement suggested by dealer. Vehicle has 149990. Dealer also stated engine is warp which is not included in diagnostic statement. Dealer engine replacement cost $12,324.23
VEHICLE SPEED CONTROL,ENGINEJanuary 11, 2023
The contact owns a 2018 Hyundai Tuscan. The contact stated that while her daughter was operating the vehicle, the check engine warning light illuminated, and the vehicle inadvertently decelerated to 30 MPH. The vehicle was taken to the local dealer and the contact was informed that the failure was due to a faulty sensor, which had malfunctioned when the oil change was due. The contact stated that the failure had occurred on several occasions when the oil change was due. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 30,000. The VIN was not available.
UNKNOWN OR OTHER,ENGINEJanuary 8, 2023
The oil plug fell out of my Tuscon while I driving on the highway and it burned out my entire engine on January 2, 2023, at approximately 5:40 pm EST. The tech at the dealership found the plug in the tray under the spot where the plug goes. It was inspected by a technician at a Hyundai dealership. The car is a 2018 Tuscon--had less than 55,000 miles on it and is now basically worthless and undrivable, quoted $13,000 to fix it. My entire engine now needs to be replaced. I was within the lifespan of my last oil change when the plug fell out. A red oil light flickered on and then a battery subsequently came on. Within approximately three minutes of the light first flickering on, the car was dead on the side of the highway. The car would not turn over once it was stopped on the side of the highway. The car is still at the dealership and available for inspection as of today, but I am not sure how long it will be there because I am not sure what is the best path forward in terms of repair because of the financial cost. I'm lucky that I was able to navigate my car onto the shoulder of the highway and secure a tow without injury. It was a very foggy day and it was already dark when this occurred and I was afraid I would be struck if I exited my car. My car drifted to a stop at the start of an exit ramp with a highway barrier that prevented me from going farther right onto the shoulder.
POWER TRAIN,EXTERIOR LIGHTINGJanuary 6, 2023
When driving at night and low-beams are on, there is a black void (looks like a black bar horizontally across the headlight projected area on roadway). Black void is eye level with driver’s view of the roadway. With the black void present, driver is unable to see the roadway clearly at night, which inhibits the drivers visibility and ability to see road hazards or animals crossing the road. Low-beam and high-beam bulbs have been replaced and checked for any burn spots or malfunction in the bulb itself; with brand new bulbs installed professionally, the black void is still present. Hyundai repair stated it is a known issue that has yet to be addressed by Hyundai Manufacturers. Issue has been present for 2-months now. While driving on interstate, went to pass a vehicle and while accelerating the vehicle would not increase in speed. The RPM needle jumped to 5-6 and a “whiny” noise was coming from engine area. Pressed harder on the accelerator so the car would speed up and with the pedal to the floor, the vehicle speed increased 1 mph in 5-sec intervals. Exited the interstate and was traveling on road with 60mph speed limit. Tried to accelerate again, and the vehicle would make the whiny noise and would not increase speed or shift. Let off of the accelerator and the RPM drops instantly to 2-3. RPM’s need does not smoothly increase or decrease, but instead jumps or drops instantly. When accelerator is pressed or when trying to increase speed, the whiny noise comes from engine. The vehicle sounds and acts like it is not shifting. Took to dealership and they said there are no recalls on transmission, but will not fix my transmission. 10-year/100000 mile warranty is still active, as it is a 2018 w/ 89500 miles. Safety concern as the vehicle will not accelerate or shift when needed and could cause serious accident if in a situation where evasive action is required.
ENGINEDecember 22, 2022
Engine (1.6-liter turbocharged direct-injection four-cylinder) had a catastrophic failure driving along highway. Engine instantly lost power and stalled. No indicators on instrument cluster prior to engine stall, temperature gauge for coolant indicating nominal conditions. Upon pulling over to the side of the road, check engine & batter indicator lights shown on the instrument cluster. Hyundai's roadside assistance system, Bluelink, did not activate with the engine's stall. It was observed that a mix of antifreeze and oils were dripping behind the engine onto the ground. Dealer later discovered that a piston connection rod had punched through the wall of the engine block. Dealer has submitted issue to Hyundai Corporate. Vehicle is aggressively service with manufacture dealerships according to recommended service intervals with synthetic fluids.
POWER TRAINDecember 1, 2022
Leaving a parking lot, vehicle was hard-shifting at 10mph, 20mph, 30mph and was not gaining typical acceleration. Every slow down or stop sign/stop light this behavior continued with automatic hard shifting between gears and lethargic acceleration to the point where I felt this may cause an accident or cause another vehicle to have an accident due to lag response of my vehicle. Upon home arrival, I attempted to back vehicle into my parking spot but after shifting into Reverse, the R indicator on console was flashing but vehicle would not move. I drove back around the complex parking circle and again attempted to back vehicle in to a different parking space but experienced the same issue where R indicator was flashing but vehicle would not back up. My daughter and 2 grandsons then had to push my vehicle back in to the parking spot. I turned vehicle off, waited approximately 90 seconds and restarted the engine. When I shifted into Reverse gear, the car abruptly and harshly shut down. At that point, I put the vehicle back into Park gear and turned off ignition. Had the vehicle towed to closest dealership on Nov 28th - they have not been able to replicate issue nor find any fault codes when running diagnostics. No dashboard errors appeared, only the flashing Reverse indicator light on shift console. No prior issues earlier in the day when using vehicle, nor has this issue occurred in the 4 years I have owned it. It was severe enough I wasn't sure the vehicle would clear intersections in a timely manner, and worried it may leave myself and my daughter and grandsons stranded on the 20 minute ride to home.
SERVICE BRAKESNovember 30, 2022
The component or system failing is the brake system. When applying the foot to the brake pedal, sometimes it goes to a very low level. The problem was reproduced with the service technicians of a dealer. They made a maintenance service (break flush) to the brake system. Problem seemed to be solved, but it came back again. The mileage between the first service and second service was 1,591 miles. In the second service, technicians made inspection to the brake pads, they were found within parameters. Test drive was made, and the problem was not reproduced. Not sure if they made additional service. After few weeks, the problem repeated again. This is an intermittent problem. Sometimes occurs, but not always. No warning lamps or indicators present at the time the problem occurs.
POWER TRAIN,ENGINENovember 25, 2022
Vehicle stalls when accelerating at low speeds. It appears to be a delay when the car transitions from 1st to 2nd gear. This creates a safety concern, especially when taking turns into traffic due to delays/stalls when turning.
ELECTRICAL SYSTEMNovember 21, 2022
The headlight and taillight/break lights burn out constantly. Turns out taillights are melting in socket. My car is not uniquely affected. Many are having same problems. Suddenly losing lights while driving on freezing dark roads. Incredibly unsafe. Not isolated to my car. Very dangerous. The company should replace these sockets and reimburse for the bulbs which have been replaced approximately 6 times in 12 m.
ENGINENovember 18, 2022
I went to get an oil change on Sept 3, 2022. After that oil change my car went back to normal but started to slow down in speed. On my way home my vehicle stalled. The more I drove the slower it got and loud grind it would make. My vehicle stalling could've caused an accident. My vehicle had a recall done March 21, 2021, which after Sept 7, 2022, I received a letter for a recall for a sensor for my vehicle that was issue per Hyundai website March 31, 2021. Hyundai has been able to confirm the issue. Only thing warning sign I received was my vehicle cut off the day I got the oil change Sept 3, 2022. We thought it may have been my battery.
ENGINENovember 17, 2022
The contact's daughter owns a 2018 Hyundai Tucson. The contact's daughter stated that while driving approximately 65 MPH, the vehicle began to lose motive power. The daughter stated that she depressed the accelerator pedal and the vehicle engine revved; however, the vehicle failed to respond. The daughter stated that she pulled over and stopped the vehicle and placed the vehicle in park(P). The vehicle was turned off and restarted and operated as designed. The contact's daughter stated that the vehicle was making hissing sounds while depressing the accelerator pedal. The daughter stated that the failure was intermittent; however, the failure occurred while driving over 50 MPH. The daughter stated that the check engine warning light was flashing. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 96,200.
VEHICLE SPEED CONTROL,ENGINENovember 13, 2022
The car will jerk while driving. The problem was fixed last year and again it is happening now.Worse..the car while being driven will suddenly slow down inspite stepping more on the gas pedal.
POWER TRAIN,UNKNOWN OR OTHER,ENGINENovember 10, 2022
I’ve been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 2 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control. Need help with is or if there is a recall
ENGINE,FUEL/PROPULSION SYSTEMNovember 3, 2022
The oil fuel tank has been burning oil too fast in the GDI Engine & the oil has burnt through my alternator and spark plugs that I recently fixed only three weeks ago. This caused the engine to lock up completely while I was driving several times & I lost control while driving - having to restart the car multiple times to move it to a safe area. Now, the engine has locked permanently and I am unable to start the car at all despite replacing several parts and getting an oil change every 3-5000 miles (which continues to leak too quickly and harm other parts in the car).
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLNovember 2, 2022
While driving my car normally 9 dashboard lights came on suddenly including the check engine, ABS, brakes while at the same time the dials on the dashboard including the rpms, speedometer, oil temperature and more all stopped working. This happened suddenly while the car was in drive and also caused issues with the transmission as the car stopped shifting gears properly and was driving very rough. With this sudden onset of many different issues out of nowhere driving the vehicle was very dangerous when trying to get to a safe location. After parking this electrical issue would not allow me to take the car out of park or use a OBD reader do to the electrical issue. After researching this problem I found several reports online describing nearly identical symptoms all of the sudden resulting in the car being undrivable and in a dangerous state. These owners said they took the cars to the dealer who tried replacing several components without fixing the issue with hours of diagnosis charges. Eventually after having the vehicles for several days they replaced the reverse camera which it turns out was shorting a significant amount of other critical car electrical components. With no prior damage to the camera or these electrical components the abrupt and random onset of this issue pose a significant safety risk to Hyundai Tucson drivers (at least in 2016 -2018 models) . My experience with the Hyundai Dealership was very similar to them even after I had diagnosed the issue to the camera the dealer said they had contacted the manufacturing engineers who took several days to determine what was causing these electrical issues. This is not an isolated issue as multiple hyundai tucson owners have reported this to Hyundai and their dealerships yet they fail to recognize the risks associated with the faulty cameras they install in their factories. They need to recall their vehicles prone to having this issue. This has cost me $1000 to fix and put me at risk on the road
SUSPENSIONOctober 18, 2022
Hello, I hope your day is going well. Recently I’ve been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 3 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control.” The car is only 4 years old. I leased it and at the end of last year or the year before decided to buy it from the dealer. My plan was to have it for the next 5 years but this issue greatly concerns me. It seems to be a manufacturing issue. My car vin is [XXX] and I’d like to correct this issues ASAP. Thanks. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
SERVICE BRAKESOctober 18, 2022
Good day, I hope your day is going well. I have a 2018 Hyundai Tucson and on several occasions when I have tried to stop rapidly my break seem to fail and the car slid further than expected. I noticed that there was an anti lock break hydronic recall on the 2018-2022 models but I never received a letter for my vehicle
VEHICLE SPEED CONTROL,ENGINEOctober 8, 2022
Knock sensor recall was done in May 2022. Brought vehicle into service for Ac problem and oil change, which was completed. Was on highway going home 65 mph speed limit hit a hill, my engine light started flashing, my transmission downshifted and I lost all accelaration while on hill, speed wouldn’t go any higher then 50 at that point. Got to closest gas station and had car towed back to dealership, I just want to point out that the knock sensor is going to put people in danger in certain situations like myself, I am not to happy.
ENGINEOctober 4, 2022
The contact owns a 2018 Hyundai Tucson. The contact stated that while her daughter was driving approximately 70 MPH, she started to hear a loud pinging noise coming from the engine compartment. The contact stated that her daughter stated that the check engine warning light illuminated and she steered the vehicle to a highway off ramp as the vehicle began to lose motive power. The contact said her daughter saw that several unknown warning lights were illuminated. The contact stated that the vehicle then stalled. The contact stated that her daughter called for a tow truck and had the vehicle taken to the dealer. The dealer diagnosed the vehicle and found metal shavings inside the oil pan and determined that the engine had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
STRUCTUREOctober 3, 2022
Paint is peeling.
ENGINESeptember 29, 2022
The contact owns a 2018 Hyundai Tucson. The contact stated that while her daughter was driving approximately 65 MPH, she heard a noise coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic for routine services and the mechanic was made aware of the failure. The contact stated that while the mechanic was test driving the vehicle at 40 MPH, the engine blew out. The vehicle was towed back to the facility. The contact was made aware of Service Campaign: 966 (Engine Monitoring Logic Update). The manufacturer was not made aware of failure. The approximate failure mileage was 46,000.
ENGINESeptember 22, 2022
The engine caught on fire, it was considered totaled loss. I settled with the insurance and not sure if the car is still available for inspection. My safety was put at risk because I was driving the car when it happened. I did not get injured because I was able to get out of the car. There was no recall from what I know. The car was inspected by GEICO which is why it was considered totaled loss. There was no warning before the fire. The car was in great condition.
ENGINESeptember 8, 2022
ENGINE LIGHTS continues to turn on every other day or so I took my car to get its regular Oil change and expressed this to one of the service reps about this issue they told me They couldn’t do anything about it because once they turned on the vehicle the light came off. A few days ago my engine started Blinking and I started panicking since I was on a highway from a road trip my car started making this awful cackling noise and I had To call a tow to then get told That this can take WEEKS TO FIX and NO RENTALS CAN BE PROVIDED WHEN I AM CLEARLY IN A DIFFERENT STATE THEN WHERE I LIVE! Hyundai IS ONCE OF THE WORST AUTO I HAVE EVER DELT WITH! Absolutely not Help I was practically stranded on an issue that Had nothing to do with me! The engine light came Out of no where
STEERINGAugust 31, 2022
The contact owns a 2018 Hyundai Tucson. The contact stated that if the steering wheel was not exactly positioned at 3 o'clock or 9 o'clock, the vehicle would fail to start. The steering wheel would lock-up and the vehicle would lose power. The contact stated that when turning off the vehicle, the steering wheel had to be positioned at the 3 o'clock or 9 o'clock position or the vehicle would not start-up. The contact would tow the vehicle whenever the failure would occur. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The approximate failure mileage was 92,622.
STRUCTUREAugust 31, 2022
The paint is chipping in large patches on various places throughout the body of the vehicle.
UNKNOWN OR OTHER,ENGINEAugust 27, 2022
check engine light comes on bout 25 times a week i plug my scanner into it and it reads knock sensor faulty I seen a RECALL for these cars why doesn't my car have a recall of this on going issue?
ENGINEAugust 25, 2022
Aug 9, 2022 ~1pm. Driving ~60 mph south on highway 18, 30 miles north of Lusk, WY. Heard 30 seconds of slapping noise from engine, follow by oil pressure low light. Accelerator also ceased to function. Pulled to side of road and waited for tow. Towed to Ken Garff Hyundai in Cheyanne, WY. Inspected on Aug 25, 2022 by technician at Ken Garff two weeks after incident. Hyundai authorized engine replacement. Hyundai also stated twice that there was a recall on the car. No recall appears in the NHTSA database. Problem is very similar to Part 573 Safety Recall Report 21V-727, which includes the 2017 Hyundai Tucson.
ENGINEJuly 7, 2022
The vehicle has 81,000 miles with regular oil changes. We purchased as a certified pre owned with 45,000 miles on the vehicle. The car had been running perfectly. Last weekend the car was making an awful noise. Today the mechanic tells us the lower unit is knocking and the motor will need replaced. There is no way this should be happening at this mileage especially since the car has been regularly serviced. Hyundai is not even interested in repairing the vehicle, went straight to trying to get me to trade it in. We could have been stranded or killed on the highway and with all of the other complaints about this motor, I can’t believe there hasn’t been a recall.
ENGINEJuly 6, 2022
The contact owns a 2018 Hyundai Tucson. The contact stated while driving approximately 55 MPH, the vehicle lost motive power and decelerated. Additionally, the vehicle was making a ticking sound which became a loud knocking sound. Additionally, the engine was revving however, the vehicle was decelerating. The contact stated that there was no warning light illuminated. The contact pulled off the highway safely and then drove the vehicle to her residence. The contact's husband then drove the vehicle to an independent mechanic who diagnosed that water had entered the engine cylinders and determined that the engine needed to be replaced. The vehicle was not repaired. The contact was informed by the independent mechanic that the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer had been informed of the failure. The failure mileage was approximately 78,000.
UNKNOWN OR OTHER,ENGINEJuly 1, 2022
I have a Hyundai 2018. I bought it in 2019 with about 64,000 miles on it. I keep up with all the maintenance on my SUV. I noticed once I moved from Illinois to Florida, after having the car for a year, it started consuming a lot of oil. I've never had an oil leak anywhere on the car. In November of 2020 I went to Take 5 to get my oil changed and the mechanic said make sure to check my oil often because my truck burns a lot of oil. I'm find myself putting oil in my truck once a week. Every 500 miles it needs oil. The crazy thing is, is that the oil light never once came on. The engine light will come on. I went to a recall appointment 2 weeks ago, which was the same day I got my oil changed June 11, 2022, and I told them about this issue and they did nothing. By June 23rd I needed more oil! I see California has a lawsuit about this issue. I want to trade in my truck because this is costing too much money feeding this truck gas and now oil!
POWER TRAIN,VEHICLE SPEED CONTROLJune 7, 2022
While driving the vehicle, while accelerating the vehicle would lose power or disengage from gas pedal at 17 mph and then again at 26 mph. After about 3 miles the check engine light came on and a TCM warning appeared on the radio screen. Immediately took the car to the dealership and was turned away since I didn’t have an appointment. On my way home from the dealership I made a stop at a store. I reversed out of the parking spot with no issues. When I put the vehicle in drive, it would not accelerate. I could drive in reverse but not forward. Vehicle was towed to the dealership. Diagnostics revealed it was a failed TCM. Further research revealed this same issue occurred in 2016 models. How was this not fixed or prevented in later models?
ENGINEJune 1, 2022
An oil change was done and part of the transmission pan overflowed and then engine failed.
ELECTRICAL SYSTEMMay 13, 2022
Left turn signal sporadically works during a left turn. Can be safety issue when turn signal stops mid turn even the slightest turn it can stop working and then when finished turning it turns on again. Reported issue to dealership and is being replaced through extended warranty. Issue is a faulty Multi functional turn signal switch. Had been several month since issue started. I have video if the turn signal failing.
ENGINEMay 3, 2022
Powertrain issue. Multiple times the after stopping the engine revs for a few seconds and then the vehicle will lurch forward. It acts like the CVT transmission has a delayed response to the accelerator. The condition comes and goes and sometimes it happens multiple times in the same trip.
POWER TRAINApril 23, 2022
Powertrain issue. Multiple times the after stopping the engine revs for a few seconds and then the vehicle will lurch forward. It acts like the CVT transmission has a delayed response to the accelerator. The condition comes and goes and sometimes it happens multiple times in the same trip.
VEHICLE SPEED CONTROL,ENGINEMarch 30, 2022
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving up a hill, the vehicle lost motive power. While driving the vehicle at undisclosed speeds and turning, the vehicle hesitated and then accelerated. There were no warning lights illuminated. The vehicle was taken to the local dealer where however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was approximately 100,000.
ENGINEMarch 22, 2022
Driving down the road, accelerated to speed limit, but the car slowed down and the RPM's stayed at 2000. The car just stopped running and I was able to pull over into the middle lane. Towed to dealership, 6 weeks min. to diagnose until we know what happened . DANGEROUS!!!
POWER TRAINMarch 15, 2022
Car has no power when accelerating, when accelerating from a stop the car revs but does not move, then when it does move it takes off like a rocket, in slow moving traffic 5 mph, you accelerate and the car seems like it wants to stall, a lot of hesitation, In fast moving traffic, if you want to merge or pass another vehicle you must give yourself ample time and make sure it is clear to make your move, if you need to get out of the way really fast you cant, its very dangerous and Hyundai needs to move quick on this before something really bad happens to someone.
POWER TRAIN,ENGINEMarch 4, 2022
my 2018 Hyundai Tucson starting having lurching issues on when first started. i have to back into my driveway so i dont have to go in reverse then go forward. it jerks back and forth so hard. It finally took its toll on the transfer case and it exploded internally. the Dealership said they had never seen this before. i was hoping that was the cause of the issue but it wasnt. Still doing it and am afraid it will do it again. i was under warranty when it happened, so teh $2000 replair was covered. i'm concerned it will happen again. teh problem goes away after it's been completely warmed up. but like many others, its a scary issue when first started. it also will also shift hard when it firsts get's going (after the initial hard lurching back and forth). i dont know what to do. Love the car otherwise, but concerned with ever buying a Hyundai again.
POWER TRAIN,ENGINEMarch 3, 2022
very bad acceleration from a stop position, engine revs but does not move, in slow traffic it hesitates and lunges forward like it’s not sure what it’s suppose to do, when trying to merge or pass another car, you have to give yourself time, it’s very dangerous, took it to the dealer 2 times, was told that’s how the car is made, there is no way this is suppose to be the way the car was built. also a smell of antifreeze but no leaks detected,
ELECTRICAL SYSTEM,ENGINEMarch 1, 2022
Electric media screen (navigation, radio and etc) died. Screen went black and would not turn on. Car wouldn’t start on first attempt this morning. Mild Southern California conditions, garage parked. Car shakes / rattles when starting and powering down
ENGINEFebruary 24, 2022
The contact owned a 2018 Hyundai Tucson. The contact stated that while driving up a hill at 30 MPH, she heard an abnormal popping noise emitting from underneath the vehicle without warning. Upon inspection of the vehicle, the contact saw that a fire had started from underneath the front passenger side of the vehicle. The vehicle in front of hers witnessed the fire and assisted with calling the authorities to the scene. Both the fire and the police department arrived as the fire department extinguished the fire. Both a police and fire report were filed; no injuries were reported. The contact had the vehicle towed to an independent tow yard where it was deemed a total loss. Upon investigation, the contact linked her failure to NHTSA Campaign Number: 20V543000(SERVICE BRAKES, HYDRAULIC); however, the cause of the fire had yet to be determined. Both the dealer and the manufacturer were notified of the failure. The vehicle had been destroyed. The failure mileage was unknown.
ELECTRICAL SYSTEM,ENGINEFebruary 17, 2022
As I Was Driving my 2018 Hyundai Tucson Down The Highway No Lights No Warnings Nothin My Car Just Shut Off In The middle of the road and would not even crank or turn over and had a burnt smell which could have got myself and others killed So Had Help Getting It To The Side of the road until the tow driver came Took it to the shop to realize the engine is seized How could this happen on a new vehicle without no warning signs it’s had regular oil changes and very well kept car i have talked to many repair shops that have said that have said my car is not the first one they have seen with this year with these problems you guys really need to put out a recall before someone gets killed because of Hyundais engines I could have got myself and my kids killed without WARNING ! I will never buy a Hyundai again a new car and the motor is seized it’s ridiculous and has put my life and kids in danger
ELECTRICAL SYSTEMFebruary 1, 2022
While driving after a snow storm 1/29/2022 I had the heat up in the SUV I started smelling something burning. I then lowered the heat and the smell became less. I recently purchased this vehicle as a pre own on December 3rd 2021.
SERVICE BRAKES, HYDRAULICJanuary 31, 2022
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 65 MPH and exiting the highway, the brake pedal was depressed but failed to respond and the vehicle started jerking. The oil warning light was illuminated. The contact continued to depress the brake until the vehicle responded. The contact continued to drive the vehicle. The contact stated that the failure reoccurred with increased intensity while driving. The brake warning light illuminated. The contact veered to the side of the road. The vehicle was towed to the dealer but was not diagnosed. The contact referenced NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 83,000.
ENGINEJanuary 27, 2022
Catastrophic engine failure due to loss of oil pressure without warning at highway speeds. Traveling approximately 70mph on the freeway. Engine develops a rapid knock in sync with engine RPM's and immediate loss of power. At the same moment, I exited the freeway. As I left off the accelerator to apply the brake, the engine stalls completely. Once stopped, I checked the engine oil, which was within specifications. Had vehicle towed to a mechanic and diagnosed as engine failure due to loss of oil pressure. Before this, the engine regularly consumed 2-3 quarts of oil per oil change starting at approximately 45,000 miles. Catalytic convertor has been replaced once due to being plugged by consumed oil. Hyundai fails to remedy.
POWER TRAINJanuary 10, 2022
When merging into traffic, the car lost all acceleration and the transmission revved to a very high rpm. This has been an ongoing problem since the car was purchased. The dealer keeps saying they “cannot replicate”. This car is going to kill me.
ENGINEJanuary 7, 2022
My engine has locked up on me and stalled because of water in the oil. I was never informed about this “knock sensor” update for Hyundai that would have prevented all this in the first place. I’ve had to come out of pocket for 2 tow trips and loaner car all while my vehicle is under 5 year/ or 60,000 mile warranty!! Now this apparent “America’s best warranty” local dealership is trying to tell me that my repairs are not covered under the warranty and I would have to pay $10,000 out of pocket for the repairs! This is going on 3 months now and still no one has contacted me and no one is helping me. That vehicle is my ONLY source of transportation to and from work an hour away! I am unsatisfied with my Hyundai Tucson and the false advertisement for claiming to be “America’s best warranty” and for not providing a safe reliable vehicle like Hyundai promises!
ENGINEDecember 28, 2021
A connecting rod bearing was thrown through the engine block causing it to stall out on the freeway. This is exactly what is occurring with vehicles in the Theta Class Action Settlement but the company states my VIN number is not included.
POWER TRAIN,ENGINEDecember 26, 2021
Rod bearing failure. Sounded like a tractor all of a sudden and stalled every time I’d come to a stop. Had it towed to the dealership. Awaiting word from Hyundai as to whether the warranty will cover this. Checked oil and wasn’t low. No check engine lights or oil lights or anything ever came on. No noises prior to this happening. Kept up on routine maintenance.
ENGINEDecember 21, 2021
I bought my 2018 tuscon one year ago in June 2020. 70,000 miles on it now, regular maintenance. No warning lights, everything was running OK. I started experiencing hesitation taking off then lunging when stopped in the last few months. Now I'm sitting in the driveway because it won't start. Realized oil was low which is odd because I've noticed it's been burning more than previous but no more than a quart so it's not like it was dry. I'm supposed to be able to get 5k on an oil change now adays but starts running poorly if it's not changed by 3k. Needless to say iadded qt of oil I was going to get oil changed yesterday but wouldn't start. I changed the battery, still won't start, starter was tested good, fuses all in tack, changed camshaft sensors at 90 dollars a piece still nothing. Check alternator that's fine. It clicks one time but have all lights power everywhere it should. In 2 days I've spent 215 on a battery, 200 with tax on sensors, 50 code reader no code by the way. Did have p0014 which indicated need for either oil change or camshaft sensor. Nothing. I'm a sitting duck and all the things I've experience are what they experienced in the theta engines like hesitated, burning oil, ticking sounds, lunging etc. GDI isn't any better. I hate this car. After this one is paid off and I guess put a new engine in I'll be getting rid of it. Going back to a solid Buick. I'll never buy another hyundai. This is the second vehicle with engine problems we bought. Not to mention the risk of for but hyundai near me hasn't been able to get the parts for over a year. I'm currently in a wait list.
ENGINEDecember 19, 2021
Emission light is on and called dealer for an appointment, stated they will called me when they can line me up with a tech and I still waiting.
SERVICE BRAKESDecember 8, 2021
In many Instances, I come close to get involved in accident. I cannot apply HARD BRAKING. When the hard braking is applied, I feel my foot is touching the ground and the brake cable is going to break. It is very scary and unsafe.
ENGINEDecember 5, 2021
Buy brand new off lot. Never miss Regular maintenance on engine oil and filters. Car had only 55200 miles. After 500 miles regular oil interval maintenance. Car underbody show no oil leaks anywhere on 12/05/2021 park on driveway. This morning Car not start without oil indicator or engine light warning comes up. Open hood up, check oil dip stick show no oil residue. Yike, where is low oil warning light sensor when no oil in engine. Apparently it not working or never have it on in my opinion. Gotta be recall issue for this. So I ran to Walmart get a quart of sythenic oil recommended and fill it up. Car start up find and drive ok for now. Not sure in future. This is a must recall on No Oil Indicator Sensor Malfunction!!!!!!!!!
ENGINEDecember 1, 2021
Purchased new on 5/30/2018. 3/2021 I noticed shaking, noises, pinging, whining sounds and vibration coming from engine as I turn engine on / off and in drive. 3/24/2021 I brought vehicle for inspection. Service Advisor felt the shaking, vibrations and heard the pinging / noises and whining sounds as I turned the vehicle off. Vehicle went for oil change and inspection, stayed overnight and no fault found, service bay stated they could not reproduce the occurrence. The sensations worsened and I brought vehicle back on 3/30/2021 for inspection as I did not feel safe driving vehicle. 4/02/2021 dealer said the sensations could not be detectable and it was suggested that maybe the Turbo dual clutch engine. 10/15/2021 the air conditioner failed. Brought vehicle in for inspection. Service performed diagnostic testing on vehicle and found internal failure on a/c compressor. New compressor was ordered and replaced. Replacement air conditioner is not as powerful or cold as original part. Vehicle is still making pinging, whining, vibrations. 11/29/2021, engine light came on. I reversed out of a parking spot and it felt different. Put gear in drive and immediately the gas pedal went to half way to floor and the vehicle jerked and then seemed to catch the gear. Then the pedal went to the floor and there was no go, then it kicked in. Repeated multiple times. Tried reverse and there was none. No rpm movement and quickly came a strong burning smell. Had vehicle towed dealer. All vehicle services are current and up to date.
UNKNOWN OR OTHERNovember 29, 2021
Recall was corrected via el cajon hyundai, however not updated with nhtsa website.
ENGINENovember 24, 2021
My engine blew on the freeway. And we believe it to be a rod bearing issue. Regular oil changes and maintenance done since I owned it. It is currently at the dealership awaiting to hopefully be repaired through extended warranty. The service lot was filled with Tucson's and the service repair man said it was the same issue in all of them. This is a major safety concern as engine failure anywhere on the road can lead to accidents and stalling vehicles. Upon the engine failure, there were no engine lights or any signs that this was going to happen. My car stopped accelerating so I began to pull over and before I could get fully over, all of the engine lights started flashing and the engine began smoking. I just don't want this to continue to happen as this is clearly an ongoing issue, there was a recall with the rod bearing in the 2017 2.0 model, which is my model but being a 2018. I appreciate your time in reviewing this and hope it catches some attention.
ENGINENovember 22, 2021
With 2018, Hyundai Tucson, I was accelerating on the highway coming off of an exit ramp. I was on my way to the dealership to investigate a knocking sound I just started hearing with the engine. Suddenly, the engine failed completely and I started to smell burning. I was able to roll into the shoulder and have my car towed to the dealership. An engine light came on a few miles before the engine failed, but I had no warnings at the start of the trip. Car was at 60,000 miles.
UNKNOWN OR OTHERNovember 16, 2021
The contact owns a 2018 Hyundai Tucson. The contact stated while driving approximately 60 MPH, the vehicle experienced the loss of motive power. The contact stated that there was a knocking sound coming from the engine compartment. The contact stated that the check warning light was illuminated. The vehicle was towed to the residence and then towed to a local dealer where it was diagnosed with needing the engine to be replaced. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall. The failure mileage was 61,040.
POWER TRAINNovember 10, 2021
The vehicle almost stalls and doesn't want to take off 1st thing in the morning then suddenly it accelerates abruptly well above the amount of pedal pushed. It also has inconsistent shifts at anytime during a drive. Sometimes it won't shift until we leave off the gas. This has been twice in for diagnosis at Rom Marhofer in Cuyahoga Falls, Ohio 44221. Both times they tell us--they could not get the vehicle to produce the symptoms. It does this everyday of the week for us--everyday. The service writer says this is common for the dual clutch transmission. This is a safety issue with not having power to move then suddenly--wham.
POWER TRAINOctober 24, 2021
About 6 months of owning this vehicle, I started noticing while sitting in traffic that when letting off of the brake the car would start to jerk as you gave it a little throttle. I took the car to the Hyundai in Glendora where I purchased the vehicle from and they stated that there was nothing wrong with it. The issue continues to this day and I have voiced the complaint each time I bring the Vehicle in for maintenance. One of the service techs said that they felt the hesitation with the transmission but said that it was not bad enough to fix per Hyundai policy. This car is equipped with the Dual Clutch Transmisson because of the turbo. I have been dealing with this problem now for about 2 1/2 years and I feel that it is a safety issue being that the jerkiness and the hesitation could cause a crash. I actually talked to someone at another dealership and he told me that there was a Class Action Suit for this problem and to go that route. I just want Hyundai to own up to the problem and fix the issue.
POWER TRAINOctober 20, 2021
Hyundai has historically had an issue with the dual-clutch transmission and the vehicle is available for inspection upon request. The vehicle frequently shutters / shakes at a stop and when accelerating from a stop. Additionally, the vehicle occasionally loses power to the wheels when driving-up a moderately steep grade. Additionally, the vehicle has delayed acceleration when trying to increase speed from a constant speed. This has put my safety and the safety of others at risk by being unable to properly accelerate into a turn while driving at highway speed, by being unable to keep up with the speed of traffic while driving on the interstate in the mountains, by being unable to drive in adverse weather, and by not being able to account for the jolting of the vehicle in busy city traffic. I've taken it to two manufacturer dealerships who have ran a shutter test and could not generate an error message, but acknowledged the effects felt when driving the vehicle and the commonality of the problem. They said their hands are tied if the manufacturer's testing generates a pass result. There have not been any warning lamps or messages. To date, I have been unable to come to a resolution, but the vehicle is dangerous to drive.
SERVICE BRAKES, HYDRAULIC,ENGINEOctober 12, 2021
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 35 MPH, the check engine light illuminated on the instrument panel as the vehicle stalled. Due to the failure, the contact had the vehicle towed to a dealer where they informed her of NHTSA Campaign Number: 20V543000(SERVICE BRAKES, HYDRAULIC); however, the parts for the recall were unavailable. The vehicle remained in the possession of the dealer for four months and recently informed her that her engine needed to be replaced; she was given an estimate for the repair. The manufacturer was also notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 49,000. (RECALL RELATED INCIDENT) TS
ENGINEOctober 6, 2021
Bought car on 7/14/2021 with 43,200 miles - on September 18, 2021 the car stopped working on the highway. Towed to dealership and after 7 days in the lot was told it had a cracked engine block. Over 2 weeks later they still have no idea when the replacement block will be in and when the vehicle will be fixed. Can't offer a loaner even though warranty calls for them to supply one.
ENGINESeptember 28, 2021
The Engine check engine light activated and within a few miles while accelerating from a stop sign the engine had very little power, just missed a colision by cross traffic. Upon inspection the engine had very little engine oil. There was no indication of low oil pressure, and the oil was changed at regular intervals as recommended by Hyundai. This vehicle HAS EXCESSIVE OIL CONSUMPTION AND THERE IS NO INDICATION WHEN IT IS GETTING VERY LOW UNTIL THE ENGINE FAILS TO RESPOND.
POWER TRAINSeptember 27, 2021
My 2018 Hyundai Tuscon has been having major issues with the dual clutch transmission, which has put myself, my family, and others in very dangerous situations. Everyday when I start my Tuscon and accelerate, it stutters/jerks like it’s going to stall and will not accelerate/shift. It eventually starts going, but I have to pull out onto a street, which has been unsafe when cars are speeding up behind me. It does not go up hills well at all. I turned onto a road where there was a decent sized hill, but nothing major, and nothing an SUV should have a problem with. My previous CAR could drive it just fine. You’d think an SUV could as well. Nope. Very scary moment. My Tuscon made it not even half way, and just stopped. I was pressing the gas, and it just revved it up with no motion. I braked and tried it again, and it still would not go. I had to roll backwards down the hill. This was the only way to my destination. I rolled down, and put it in sport mode to try that. It still would not go, and did the same thing. I tried again in regular mode, and it still would not go, only this time I had a car behind me. The car had to back down, and I rolled back a little bit, then hit the gas in drive and it eventually made it, but definitely very scary and unsafe, and it put others in danger as well. I was going to church one morning, and the speed limit on the main road is 60, which is what I was driving. I had to slow down to turn, and had to stop to oncoming traffic. I had to brake for maybe 10 seconds, and when I went to accelerate, it was like it wasn’t shifting, and it just revved up, rolled slightly, and would not go. At this point there are more cars coming. I am in the road right In their path due to it rolling, and once again I am put in a very scary situation. I kept trying, and it FINALLY went. This was also on flat level ground. I have had many moments (every day) where it does not shift properly, and it also stutters every single day when I start it. Please fix this
POWER TRAINSeptember 10, 2021
Vehicle has judder at slow speeds or hesitation in shifting gears. Has almost stalled while making a left turn at intersection into oncoming traffic or accelerating after stop sign . Dealer updated TCU ECM software, problem got worse. Appears to be a dual clutch transmission defect.
UNKNOWN OR OTHERAugust 20, 2021
On 18 August 2021, I had a recall fixed on my Hyundai Tucson. The recall is now fixed, however Hyundai has not removed the recall record against the VIN. I have been trying ever since to speak to someone from Hyundai USA to get the recall cleared, however they refuse to escalate the issue internally and give no answers regarding how it can be fixed. I'd like to lodge a complaint because I am selling the vehicle shortly and need the recall to be cleared ASAP so that I can register and sell it.
POWER TRAINAugust 16, 2021
Car not shifting properly. Took to dealership and kept getting a response of the car have a dual clutch.
ELECTRICAL SYSTEMJuly 31, 2021
RECALL HAS BE OPEN FOR 5 MONTHS DEALER HAS NOT FIXED CALLED NATIONAL HYUNDAI AND TOLD I HAVE TO CHASE DOWN THE CORRECT PART NUMBER TO FIX THEIR RECALL
POWER TRAINJuly 29, 2021
The contact owns a 2018 Hyundai Tucson. The contact stated while at a complete stop, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact called the manufacturer and the dealer and was informed that the Vin was not under recall. The vehicle was not repaired. The failure mileage was approximately 47,000.
SERVICE BRAKES, HYDRAULICJuly 8, 2021
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 35-40 mph and making a turn, the brake pedal was depressed however, the vehicle failed to respond. The passenger engaged the parking brakes to stop the vehicle. The engine, battery, and oil warning lights were illuminated. Additionally, while driving the engine ceased. The contact received notification of NHTSA campaign number: 20V543000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was towed to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000. Parts distribution disconnect.
ENGINEJuly 6, 2021
On the way to taking my son to the hospital, the car stopped working, delaying the medical care I needed for my son after being attacked by a pitbull. It was then towed to the dealership who regularly services the car. They stated it was the motor. Stated I need a new one. Stated it failed due to missing the oil change by two weeks. There were no warning signs/signals or anything coming from the car that would have caused me to bring the car in sooner.
ENGINEJuly 5, 2021
44,000 miles on car. While driving on highway noticed an 18 wheeler three feet behind me, tried to accelerate and nothing happened. Right before the car started making a noise, luckily no one was in the right lane so I coasted to the median. I was just informed the car needs an engine. Two days before I heard a fluttering sound and the car seemed to have trouble accelerating.
POWER TRAINJuly 3, 2021
My vehicle bucks when first pulling out. like a manual transmission.
SERVICE BRAKES, HYDRAULICJune 2, 2021
The contact owns a 2018 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
UNKNOWN OR OTHERMay 22, 2021
Lag and than quick acceleration upon take off. RPM revs to2000, but power serge comes a few seconds later. Just bought this car, have not returned it for testing yet, but now understand Hyundai knows about this problem, but has no solution. Could be a hugh safety hazzard.
UNKNOWN OR OTHERMay 20, 2021
My car will excelerate with no warning
SERVICE BRAKES, AIRMay 18, 2021
2018 Hyundai Tucson. Consumer writes in regard to NHTSA Safety Recall 20V-543. THE CONSUMER STATED THE VEHICLE WAS PURCHASED WITH AN UNREPAIRED OPENED RECALL. THE DEALER WAS UNABLE TO SCHEDULE A REPAIR IN THE NEAR FUTURE.
SERVICE BRAKESMay 12, 2021
THE PARTS TO FIX THIS RECALL ARE BACKORDERED. THEY HAVE BEEN FOR THE PAST 6 MONTHS AND OWNERS DON'T KNOW WHEN THE PARTS WILL BE AVAILABLE. IN THE MEANTIME, WE RISK HAVING OUR CARS START A FIRE WHICH CAN LEAD TO SEVERE DAMAGE AND/OR DEATH. SEP 04,2020 MANUFACTURER RECALL NUMBER195 NHTSA RECALL NUMBER20V543000 RECALL STATUS: RECALL INCOMPLETE SUMMARY HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2016-2021 TUCSON VEHICLES. THE ANTI-LOCK BRAKE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT, POSSIBLY RESULTING IN AN ENGINE COMPARTMENT FIRE. SAFETY RISK THE SUBJECT VEHICLES ARE EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM ("ABS") MODULES THAT COULD MALFUNCTION INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVER TIME, AN ELECTRICAL SHORT COULD RESULT IN SIGNIFICANT OVERCURRENT IN THE ABS MODULE, INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
ENGINEMay 11, 2021
WAS DRIVING ON HIGHWAY AND ENGINE STARTED MAKING A KNOCKING NOISE FOR WHAT SEEMED LIKE 10 SECONDS THEN A LOUD BOOM AND BLEW DARK SMOKE OUT THE BACK AND ENGINE STOPPED. I SHIFTED INTO NEUTRAL AND COASTED OFF THE FREEWAY. REAR WINDSHIELD AND TAILGATE WERE COVERED IN OIL, AT LEAST IT WAS CLEAN, I HAD CHANGED IT A FEW DAYS PRIOR. TOWED TO SHOP AND ONCE ON THE LIFT THE ROD STICKING OUT THROUGH THE BLOCK WAS A SHOCK TO SAY THE LEAST. 14 MONTHS AGO I REPLACED THE ENGINE AFTER SEVERE OIL LEAKS LED TO THE BLOCK WARPING. THAT WAS $6000 THAT HYUNDAI DECLINED TO COVER. PUT A USED THETA ENGINE IN AND EVERYTHING WAS GOOD UNTIL THIS. OBVIOUSLY HYUNDAI ISN'T GOING TO COVER THIS EITHER. HAVE HAD THE CAR FOR TWO YEARS AND STILL OWE OVER $10K ON LOAN. I'M ABOUT TO PAY FOR ANOTHER THETA ENGINE THAT IS COMING FROM THE SAME MODEL YEAR AS THE PREVIOUS TWO. I FEEL INSANE DOING THIS, LIKE I'M ASKING FOR IT TO HAPPEN AGAIN BUT NO OTHER OPTIONS.
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINEMay 7, 2021
I HAVE BEEN REACHING OUT TO AUTO NATION WHERE I PURCHASED MY 2018 HYUNDAI TUCSON WHILE DRIVING ON THE HIGHWAY THERE WAS A SWISHING NOISE AND SPUTTERING THE CAR JUST STOPPED I WAS HOWEVER ABLE TO GET ON THE OFF RAMP THE CAR WAS TOWED WHICH COST ME 528.00 TO GET OUT HAD HE RE-TOWED TO AN AUTO BODY SHOP AND THE ENGINE ROD BLEW OUT AND UP MAKING A GOOD SIZE HOLE IN THE OIL PAN NOW I HAVE TO PAY 120.00 DIAGNOSTICS CHARGES BUT THEY DO NOT THINK HYUNDAI WILL PAY FOR REPAIRS SO I'M PAYING FOR A CAR THAT IS COMPLETELY INCAPACITATED. I WAS READING ON YOUR REPORTS CONCERNING HYUNDAI AND KIA THE LAW SUIT FOR THEIR SLOW RESPONSE BUT TO THIS DAY I HAVE NOT RECEIVED ANY INFORMATION REGARDING THIS PROBLEM YOUR KNOWLEDGE AND REPORT ON THE ENGINE PROBLEM AND ROD IS EXACTLY WHAT HAS HAPPENED TO MY HYUNDAI EXCEPT IT HASN'T CAUGHT ON FIRE AS OF YET MY UNDERSTANDING IS PARK IT AWAY FROM EVERYTHING AS JUST BEING PARKED IT CAN STILL CATCH ON FIRE. I NEED HELP ON THIS MATTER... THANK YOU I HAVE BEEN TRYING TO GET THIS RESOLVED SINCE MARCH 2021
SERVICE BRAKES, HYDRAULICMay 4, 2021
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FRIENDSHIP HYUNDAI OF JOHNSON CITY (3408 N ROAN ST, JOHNSON CITY, TN 37601) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
SERVICE BRAKES, HYDRAULICMay 3, 2021
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BUD CLARY FORD (700 7TH AVE, LONGVIEW, WA 98632, (360) 423-4321) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ENGINEApril 30, 2021
DRIVING ON THE HIGHWAY IN RUSH HOUR TRAFFIC AT 65 MPH THE VEHICLE STARTED KNOCKING LOUDLY THEN A LOUD BOOM AND ALL THIS BLACK SMOKE CAME FROM THE BACK END. THE VEHICLE ENGINE SEIZED AND I WAS ALMOST KILLED BY A SEMI TRUCK TRYING TO GET OFF THE HIGHWAY AS THE ENGINE COMPLETELY DIED. THE VEHICLE WAS TOWED TO THE SERVICE DEPARTMENT WHERE I PURCHASED IT AND THEY ADVISED THAT THE ENGINE ROD BLEW A HUGE HOLE IN MY ENGINE AND IT WAS NO GOOD. THE VEHICLE HAD ONLY 61K MILES PRACTICALLY BRAND NEW. OPENED A CASE WITH HYUNDAI AND THEY BASICALLY TOLD ME I HAD NO WARRANTY. THIS IS A DEFECT IN THE ENGINE. ALSO THERE ARE TWO OTHER SAME MAKE MODEL AND YEAR THAT WERE ALSO UP AT THE SERVICE STATION FOR THE EXACT SAME ISSUE AND WITH LOW MILES AND HYUNDAI REFUSED TO MAKE THE MATTER RIGHT BY REPLACING THE MOTORS. THIS IS NOT RIGHT AND RIPPING OFF THE AMERICAN CONSUMER. 7300$ FOR A REPLACEMENT MOTOR AND THE VEHICLE IS PRACTICALLY NEW WITH THE LOW MILES I HAVE.
ENGINEApril 30, 2021
I HAVE A 2018 HYUNDAI TUCSON WITH LESS THEN 75000 MILES THAT I HAVE JUST HAD FOR A YEAR THAT SUDDENLY STARTED KNOCKING AFTER HAVING IT CHECK AT THE DEALERSHIP THEY INFORMED ME THERE WAS BEARING MATERIAL IN MY OIL AND THAT I WOULD NEED TO REPLACE THE ENGINE. THE EXTENDED WARRANTY REFUSED TO COVER AS I WAS UNABLE TO PROVIDE ALL MAINTENANCE RECORDS FOR THE LAST YEAR. THE DEALERSHIP IS UNABLE TO LOCATE A NEW OR REFURBISHED ENGINE AND CANNOT PROVIDE A PREDICTED DATE ONE WOULD BE AVAILABLE. I REACHED OUT TO AUTOZONE TO SEE IF I CAN PURCHASE AN ENGINE FROM THEM AND THEY STATED IT SAYS NA WHEN THEY ENTERED MY VIN SO THEY WOULD NOT BE ABLE TO PROVIDE AN ENGINE AT ALL. SO I AM PAYING FOR A VEHICLE THAT I CAN'T DRIVE BECAUSE IT NEEDS AN ENGINE BUT I ALSO CAN'T BUY AN ENGINE?!
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKESApril 24, 2021
WARNING LIGHT ON DASHBOARD BOARD GOES ON AND OFF CONSTANTLY INDICATING REAR BRAKE LIGHT NEEDS ATTENTION. WHEN WARNING LIGHT IS ON, BRAKE LIGHT DOES NOT WORK. WHEN WARNING LIGHT TURNS OFF, BRAKE LIGHT WORKS. THIS HAPPENS WHEN CAR IS ON AND CONSTANTLY AT RANDOM TIMES EVEN WHEN I'M STATIONARY. ALSO, WHEN I'M STOPPED, CAR TUGS LIKE IT WANTS TO ACCELERATE.
SERVICE BRAKES, HYDRAULICApril 16, 2021
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GREG MAY HYUNDAI (1501 TX-340 LOOP, WACO, TX 76712) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WERE ON BACK ORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
SERVICE BRAKES, HYDRAULICApril 16, 2021
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LOYALTY USED CAR SUPER CENTER (2833 S CRATER RD, PETERSBURG, VA 23805) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
SERVICE BRAKES, HYDRAULICApril 6, 2021
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JENKINS HYUNDAI OF LEESBURG (9145 US-441, LEESBURG, FL 34788, (352) 815-2516) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
SERVICE BRAKES, HYDRAULICApril 5, 2021
TL *THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HYUNDAI OF WESLEY CHAPEL (27000 WESLEY CHAPEL BLVD, WESLEY CHAPEL, FL 33544, (813) 437-4745) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
SERVICE BRAKESApril 1, 2021
RECALL ON MY 2018 TUSCON BRAKES, BRAKES WERE ACTING ODD AND MY DAUGHTER UTIMATELY ENDED UP ROLLING AND TOTALLING IT IN OCT 2020. IN MARCH 2021, WE RECEIVED A RECALL NOTICE FOR BRAKES. SHE HAD MENTIONED THE BRAKES ACTING FUNNY, BUT ONLY HAVING 18K MILES. WE ASSUMED IT WAS STILL NEWNESS. SHE RECEIVED A HEAD INJURY AND SEST BELT SORES ON HER HIPS.
SERVICE BRAKES, HYDRAULICMarch 30, 2021
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ALL STAR HYUNDAI (10313 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 274-0071) WAS CONTACTED. THE CONTACT WAS INFORMED THAT THERE WAS A 60 DAY BACK-UP FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ENGINEMarch 28, 2021
I CHANGED ENGINE OIL A MONTH AGO AND STILL HAVE 500MILE LEFT UNTIL RE-CHANGE, BUT AFTER WHEN I WENT SHOPPING THE ENGINE SOUND WAS BAD SO I CHECKED THE ENGINE OIL STATUS AND THERE WERE NO ENGINE OIL AT ALL. THIS WAS NOT FIRST TIME, DOING THIS. I HEARD HYUNDAI ENGINE EAT SOME OIL, BUT IT IS KIND OF DANGEROUS IF I DIDNT CHECK THE STATUS.
SERVICE BRAKESMarch 25, 2021
RECALL FOR ANTI-LOCK BRAKES HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) HAS BEEN KNOWN SINCE AT LEAST 01/12/21 BUT NOTICE NOT RECEIVED UNTIL 03/12/21. DEALER DOES NOT HAVE PARTS IN STOCK, WITH NO ESTIMATED DELIVERY TIME, SO VEHICLE CONTINUES TO BE AT RISK FOR ENGINE COMPARTMENT FIRE. THIS DOCUMENTS HYUNDAI'S FAILURE TO ADDRESS SERIOUS SAFETY SITUATION.
POWER TRAINMarch 25, 2021
TRANSMISSION FAILS TO SHIFT PROPERLY. HAD THIS ISSUE SINCE AROUND 15K MILES PURCHASED VEHICLE BRAND NEW AND COMPLAINED MULTIPLE TIMES DEALER WOULDN'T DO ANYTHING UNTIL AROUND 55K MILES REPLACED DUAL CLUTCH AND PROBLEM HAD COME BACK AFTER 5K MILES AND DEALER SAYS NOTHINGS WRONG... I FEEL UNSAFE IN A BRAND NEW CAR WITH REGULAR MAINTENANCE... HELP
SERVICE BRAKES, HYDRAULICMarch 23, 2021
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT COCONUT CREEK HYUNDAI LOCATED AT 4960 N STATE RD 7, COCONUT CREEK, FL 33073, (888) 441-7737) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
UNKNOWN OR OTHERMarch 20, 2021
I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD A VERY LOUD POP... I PULLED OVER TO INSPECT THE CAR... THE PANORAMIC SUN ROOF HAD SHATTERED FOR NO APPARENT REASON.. NO CARS WERE IN FRONT OF ME OR BEHIND ME... I SAW NO DEBRIS ON THE CAR OR IN THE ROAD... THE ROAD WAS PAVED.. I WAS REALLY AT A LOST AS TO WHAT COULD HAVE HAPPENED TO IT.. UNTIL I STARTED RESEARCHING ONLINE AND FOUND OUT THAT IT HAPPENS TO THESE SUNROOF OCCASIONALLY.. I AM WORKING WITH HYUNDAI NOW TRYING TO GET THEM TO REPAIR IT... IT REALLY SHOULD BE A RECALL...
POWER TRAIN,ENGINEMarch 19, 2021
CAR WAS SLOWLY ENTERING GARAGE AND CAME TO A FULL STOP WITH BRAKE PEDAL DEPRESSED IN GEAR. CAR WITHOUT WARNING, ENGINE REVVED UP TO FULL POWER AND CRASHED IN GARAGE. I AM ALLEGING CONDITION KNOWN AS SUDDEN UNINTENDED ACCELERATION. I HAVE HAD THE DAMAGE REPAIRED AND THE COST OF REPAIR WAS OVER $4,000.00. PICTURES AVAILABLE UPON REQUEST. HYUNDAI PERFORMED AN INSPECTION ON VEHICLE UPON MY DEMAND TO DO SO. WHEN REPORT CAME IN, I WAS REFUSED A COPY OF EXACT REPORT BY INSPECTOR AND ONLY GIVEN A SUMMARY BY COMPANY AGENT. WHEN I ASKED FOR THE EXACT INSPECTOR REPORT TO BE READ TO ME OVER THE PHONE, THAT REQUEST WAS DENIED AS WELL.
ELECTRICAL SYSTEM,ENGINEMarch 18, 2021
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE CHECK ENGINE, OIL AND TIRE PRESSURE WARNING LIGHTS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
FORWARD COLLISION AVOIDANCEMarch 18, 2021
I RECEIVED A SAFETY RECALL THAT THE ABS MODULES MAY CORRODE AND POSSIBLY CAUSE FIRE. I TOOK CAR TO DEALER IMMEDIATELY AND WAS TOLD PARTS ARE ON ORDER AND THEY GAVE ME AN APPOINTMENT FOR APRIL 26..7 WEEKS AWAY..I WAS TOLD TO PARK MY CAR OUTSIDE OF ITS SECURED GARAGE UNTIL PART COMES IN. I THINK THIS IS UNEXCEPTABLE & NOW I MAY HAVE TO SPEND MONEY TO RENT A CAR TO DRIVE TO LOUISIANA FOR AN UPCOMING PLANNED TRIP??? WHY WOULD HYUNDAI ISSUE THIS DANGER AND THEN NOT HAVE PARTS TO FIX ?
SERVICE BRAKES, HYDRAULICMarch 17, 2021
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MCDONALD HYUNDAI (6500 S BROADWAY, LITTLETON, CO 80121) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SERVICE BRAKESMarch 16, 2021
WITH A RECALL INVOLVING ABS MODULES THAT CAN CAUSE ENGINE FIRE IS A SERIOUS RECALL. NO SHOPS IN THE AREA HAD AVAILABILITY TO RESOLVE THIS ISSUE IN LESS THAN A WEEK. THIS IS TOO LONG OF A TIME FOR THESE TYPES OF ISSUES. I AM NOT BLAMING THE SHOPS, THERE IS ONLY SO MUCH THEY CAN DO. BUT, MORE ASSISTANCE SHOULD HAVE BEEN OFFERED TO THEM TO MEET THE NEEDS OF THIS ISSUE. I CALLED THE MORNING AFTER I GOT THE NOTICE.
SERVICE BRAKES, HYDRAULICMarch 16, 2021
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER BILLION HYUNDAI LOCATED AT 2323 MORMON TREK BLVD, IOWA CITY, IA 52246 WAS CONTACTED WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
VISIBILITY/WIPERMarch 14, 2021
THE WINDSHIELD OF MY 2018 TUSCON CRACKED WITHOUT ANYTHING HITTING IT. THE CAR WAS PARKED ON MY DRIVEWAY
SERVICE BRAKES, HYDRAULICMarch 10, 2021
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LESTER GLENN HYUNDAI TOMS RIVER (386 NJ-37, TOMS RIVER, NJ 08753) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ENGINEFebruary 16, 2021
THE VEHICLE WHEN TEMP IS SET TO HIGH HEAT THEN SWITCHED TO 75 DEGREES THERE IS A STRONG COOLANT SMELL THAT COMES FROM THE HVAC SYSTEM. IT MAKES ME NAUSEOUS WHILE DRIVING. TOOK TO DEALERSHIP WHERE THEY SAID THEY CAN DUPLICATE THE ISSUE. CALLED HYUNDAI CUSTOMER CARE AND THEY CALLED ONCE AND I MISSED IT AND EMAILED THEM AND CALLED AND NO ONE HAS CONTACTED ME BACK. COOLANT IS HAZARDOUS TO BREATH IN AND THEY DON'T TAKE IT AS A SERIOUS MATTER
UNKNOWN OR OTHERFebruary 15, 2021
HYUNDAI ISSUED A RECALL WITH A REPLACEMENT PART NEEDED TO PREVENT AN ENGINE FIRE. WHEN THE DEALERSHIP AND CORPORATE WERE CONTACTED, WAS TOLD THEY ONLY HAVE A REMEDY FOR THE 2019-2021 AND NO REMEDY YET FOR THE 2018 MODEL, WHICH IS MINE. SAID THEY CAN'T GUARANTEE THE CAR ISN'T DANGEROUS AND DEALERSHIP TOLD ME TO CONTACT CONSUMER AFFAIRS TO OPEN A CASE AND SEE WHAT THEY WILL DO ABOUT REPLACING THE CAR.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEFebruary 11, 2021
I WAS DRIVING ON A INTERSTATE GOT OFF ON A EXIT AND MY CAR STARTED DOING A LOUD TICKING NOISE AND WOULD NOT ACCELERATE OVER 40 MPH. I DROVE THE CAR TO GET THE CAR TESTED TO SEE THE PROBLEM .THE CODE READ KNOCK SENSOR.GOT THE KNOCK SENSOR REPLACED BY A LOCAL MECHANIC AND THE CAR DROVE THE SAY WAY BEFORE I TOOK IT TO HIS SHOP.THE CAR ONLY HAS 67,00 MILES
ENGINEFebruary 8, 2021
AT 72000 MILES ENGINE STARTED KNOCKING AND LOSS POWER. TOOK TO DEALER WAS TOLD THE # 3 CYLINDER HAD AN PROBLEM AND THE ENGINE WAS BLOWN. WAS GIVEN AN ESTIMATE OF 13,700 FOR A NEW ENGINE. THAT THE COST OF THE CAR.
ENGINEFebruary 3, 2021
WHEN ACCELERATING FROM A STOP AT VERY SLOW SPEED THE ENGINE SPUTTERS CAUSING THE CAR TO SHAKE AND NEARLY DIE. LIKE WHEN SOMEONE IS FIRST LEARNING TO DRIVE A STICK SHIFT. IT MAINLY HAPPENS WHEN DRIVING IN PARKING LOTS LOOKING FOR A SPACE. HOWEVER IT HAS HAPPENED INTERMITTENTLY WHEN ACCELERATING FROM A STOP LIGHT. MY WIFE DOESN'T FEEL SAFE DRIVING THIS VEHICLE. MANY HAVE COMPLAINED ABOUT THIS ISSUE. THE PROBLEM HAS EXISTED SINCE WE TOOK POSSESSION JULY 2018 AND HAS WORSENED. THE MANUFACTURER WILL DENY THIS PROBLEM EXISTS. IT NEEDS TO BE ADDRESSED. NO PROBLEM WITH HIGHWAY DRIVING .
SERVICE BRAKESFebruary 2, 2021
MY CAR WAS PURCHASED FROM ENTERPRISE LEASING IN MAY 2019. I WAS NOT TOLD ABOUT THE RECALL #195 WHICH IS A SAFETY ISSUE AND CAN RESULT WITH THE CAR ON FIRE. ACCORDING TO YOUR WEBSITE A PLAN TO SOLVE THE PROBLEM WAS SUBMITTED TO YOU ON MAY 16, 2018 BEFORE THE CAR WAS SOLD TO ME. I WAS NEVER INFORMED ABOUT THE RECALL BY HYUNDAI. I FOUND OUT ABOUT THE RECALL FROM A FRIEND. UPON NOTIFYING HYUNDAI THEY HAVE YET TO PROVIDE A SOLUTION TO A SERIOUS PROBLEM. MY WIFE IS NOW CONCERNED FOR HER SAFETY AND HAS SERIOUS STRESS ISSUES IF SHE HAS TO DRIVE THIS CAR. WE HAVE HAD THREE PEOPLE AT THE HYUNDAI CORPORATE OFFICE TELL US THERE IS A SOLUTION BUT THE SERVICE DEPARTMENT AT EBERSOLE HYUNDAI SAYS THERE IS NO FIX FOR THE PROBLEM. ACTUALLY MAKING THE CAR A SAFETY HAZARD TP DROVE/ WE ARE TOLD THAT BECAUSE WE BOUGHT THE CAR FROM ENTERPRISE LEASING AND NOT DIRECTLY FROM HYUNDAI THERE IS NOTHING THEY CAN DO FOR US. I FEEL THAT THERE HAS BEEN SERIOUS FRAUD THAT TOOK PLACE WHEN SELLING US THIS CAR SINCE IT WAS ALREADY DECLARED TO BE UNSAFE WITH A POTENTIAL FIRE HAZARD.
SERVICE BRAKESJanuary 27, 2021
GOT A PHONE CALL YESTERDAY (1-26-2021) FROM HYUNDAI DEALER TELLING ME THERE IS A RECALL ON MY VEHICLE WITH THE ANTI-LOCK BRAKE HYDRAULIC ELECTRONIC UNIT (HECU). WAS TOLD THAT MY VEHICLE NEEDS TO BE PARKED OUTSIDE OF THE GARAGE, DUE TO A POSSIBLE COMPARTMENT FIRE. I HAVEN'T RECEIVED A NOTICE FROM HYUNDAI. CUSTOMER REP AT DEALERSHIP WAS VERY IN-PROFESSIONAL AND RUDE. NOW I'M AFRAID TO DRIVE MY CAR!!..DEALER WAS TRYING TO REAL ME IN TO TRY TO SELL ME A NEW CAR, WHICH I'M IN NO POSITION TO DO SUCH AT THIS TIME. IS THIS RECALL SOMETHING THAT CAN BE ADDRESSED? PLEASE REPLY....*JS
ENGINEJanuary 27, 2021
I HAVE A 2018 HYUNDAI TUCSON. WE HEARD KNOCKING NOISE IN THE ENGINE WHILE DRIVING AT NIGHT AND THEN THE CAR FAILED TO ACCELERATE. WE WERE ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT CRASHING. WE HAD IT TOWED TO A SHOP. THE SHOP SAYS THAT THE ENGINE HAD KNOCKING NOISE WERE ROD BEARINGS AND THERE WAS COOLANT/ANTIFREEZE IN THE ENGINE BLOCK.
ENGINEJanuary 25, 2021
I WAS DRIVING MY VEHICLE AND HEARD A LOUD KNOCKING IN THE ENGINE COMPARTMENT. I PULLED OVER AND TURNED THE CAR OFF. I WAS AFRAID TO KEEP DRIVING IT SINCE I DIDNT KNOW WHAT THE ISSUE WAS. MY CAR WAS TOWED BACK HOME. I HAD A TECHNICIAN CHECK MY CAR AND I WAS TOLD THE MOTOR HAD BLOWN UP. MY CAR ONLY HAS AROUND 67,000 MILES ON IT. I HAVE BEEN INFORMED BY THE TOW COMPANY THAT THIS HAS HAPPENED TO MANY PEOPLE WITH THE SAME TYPE OF VEHICLE THAT I HAVE. I HAVE NOT SEEN ANY RECALLS BUT DID FIND THAT A PREVIOUS MODEL WAS BURNING OIL AND DAMAGED THE MOTOR.
SERVICE BRAKESJanuary 20, 2021
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FAMILY HYUNDAI DEALER, SERVICE & PARTS (8101 W 159TH ST, TINLEY PARK, IL 60477) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
FUEL/PROPULSION SYSTEMJanuary 18, 2021
AFTER STARTING MY CAR THERE IS A STRONG SMELL OF GASOLINE, AT DIFFERENT TIMES, BUT NOT CONSISTENTLY. THE SMELL OF GAS IS VERY STRONG IN THE CABIN AREA EVEN WHILE DRIVING. SOMETIMES, ONCE THE VEHICLE HAS BEEN STARTED THERE IS A STRONG SMELL OF FUEL COMING FROM THE EXHAUST PIPE AREA. I HAVE REPORTED THIS TO THE DEALERSHIP, WAS TOLD NOTHING WAS FOUND, PER CAMELBACK HYUNDAI DEALERSHIP IN PHOENIX ARIZONA (12/29/20).
SERVICE BRAKES, HYDRAULICJanuary 14, 2021
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED STEVENS CREEK HYUNDAI (4425 STEVENS CREEK BLVD, SANTA CLARA, CA 95051; (408) 249-1200) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
SERVICE BRAKES, HYDRAULICJanuary 12, 2021
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE TO TEMECULA HYUNDAI (27430 YNEZ RD, TEMECULA, CA 92591, (951) 699-6807) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJanuary 11, 2021
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE HIS MOTHER WAS DRIVING AT 30 MPH, SHE WAS STRUCK FROM THE FRONT PASSENGER SIDE BY ANOTHER VEHICLE THAT WAS TRAVELING 40 MPH. THE CONTACT STATED THAT ALL THE AIR BAGS DEPLOY EXCEPT THE DRIVER SIDE CURTAIN AIR BAG. THE DRIVER SUSTAINED BROKEN STERNUM, BROKEN RIBS BROKEN LEGS AND HEAD TRAUMA. THE OTHER DRIVER SUSTAINED BROKEN BONES BOTH DRIVERS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.*DT*JB
ELECTRICAL SYSTEMJanuary 9, 2021
I WAS MADE AWARE OF THE RECALL ON CERTAIN HYUNDAI TUCSON'S 4 MONTHS AFTER THE RECALL WAS ORIGINALLY PUBLISHED IN SEPTEMBER 2020. I WAS ALSO NOT MADE AWARE FROM HYUNDAI, BUT FROM CARFAX VIA EMAIL. WHEN I RESEARCHED THE NEXT STEPS AND MADE AN APPOINTMENT TO HAVE THE ISSUE REMEDIED. I RECEIVED A TEXT THE EVENING BEFORE MY APPOINTMENT THAT THERE IS NOT A REMEDY FOR THIS RECALL YET.
ENGINENovember 20, 2020
TL* THE CONTACT OWNS A 2018 HYUNDIA TUSCON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE SUDDENLY LOST POWER AND STALLED. MOMENTS LATER SMOKE AND FLAMES WERE PRESENT COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE AND FIRE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LEN STOLER LOCATED AT 11275 REISTERSTOWN RD, OWINGS MILLS, MD AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,400.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINENovember 20, 2020
ONGOING ISSUES WITH THE ENGINE TRANSIMISSION. AFTER 3 DEALERSHIP VISITS, PROBLEM WAS DUPLICATED AT BOB MAYBERRY HYUNDAI-MONROE, NC. WE WERE TOLD THIS WAS A KNOWN PROBLEM AND "FIX/PART" WAS COMING IN MARCH/APRIL 2020. I WAS NEVER CONTACTED. CONTINUED TO DRIVE THE CAR UNTIL FINALLY GOT FED UP WITH THE SAME ISSUE. I WENT TO OTHER DEALERSHIP (KEFFER HYUNDAI-CHARLOTTE, NC.). WAS TOLD THEY HAD TO REPLICATE BUT TECH COULD NOT. (REPAIR INVOICE STATES THEY DROVE THE CAR 1 MILE!) (THE DEALERSHIP WAS TOLD THIS WAS AN INTERMITENT PROBLEM). THE PROBLEM IS WHEN DRIVING VERY SLOW IN STOP & GO TRAFFIC, THE CAR JUMPS SIMILAR TO SOMEONE LEARNING TO DRIVE A STICK SHIFT AND HAVE PROBLEMS WITH THE CLUTCH. I WAS AT A STOP SIGN ONE DAY...AT A COMPLETE STOP. I PROCEEDED TO MOVE FORWARD AND THE CAR STOPPED ABOUT 3 FEET AFTER MOVING. HAD I PULLED OUT IF THERE WAS ALOT OF TRAFFIC, I WOULD NOT HAVE HAD TIME TO MOVE IN THE ROAD. I DO NOT HAVE ALL INVOICES FROM FIRST DEALERSHIP (BOB MAYBERRY HYUNDAI-MONROE,NC), BUT THEY WILL HAVE EVERYTHING IN THEIR SYSTEM. I CAN REQUEST THIS DOCUMENTATION IF NEEDED.
STRUCTURENovember 7, 2020
I WAS DRIVING AT 730 AM WITH NOT VERY MANY PEOPLE ON THE ROAD. AND MY CAR WAS LOUD LIKE A WINDOW WAS ROLLED DOWN. AND I SAW SOMETHING FLY OFF THE ROOF OF MY CAR LIKE A SHEET OF ICE, BUT IT WAS IN THE 50'S OUTSIDE. I TRIED ROLLING THE WINDOWS UP, BUT THEY WERE ALL ROLLED UP. AND I KEPT HEARING RUMBLINGS OVER MY HEAD. I WAITED TIL I WAS BACK ON A SURFACE STREET AT A STOP LIGHT AND OPENED THE SUNROOF AND SAW THAT MY SUNROOF WAS BROKEN AND THE RUMBLINGS WERE THE PIECES OF GLASS THAT HAD SHATTERED. I JUST HAD MY VEHICLE'S SAFETY INSPECTION DONE ON 11/05/2020 BY TRIPLE A.
POWER TRAIN,ENGINEOctober 19, 2020
CAR CONSTANTLY HESITATES WHEN STARTING TO ACCELERATE. WHEN YOU BEGIN TO ACCELERATE FROM A STOP, THE CAR HESITATES FOR SEVERAL SECONDS BEFORE BEGINNING TO MOVE. THIS IS VERY DANGEROUS WHEN MAKING TURNS AT STOP LIGHTS OR IN INTERSECTIONS. GOING AT HIGHWAY SPEED THE CAR RUNS FINE AND ACCELERATES WITHOUT ISSUE. THE PROBLEM IS WHEN AT SLOW SPEEDS OR AT A STOP AND YOU NEED TO ACCELERATE. ALSO, WHEN GOING SLOW OR SLOWING DOWN TO A STOP, THE CAR SEES LIKE IT IS GOING TO STALL AND THE ENGINE/TRANSMISSION BEGINS TO JERK AS IF IT IS ABOUT TO STALL. WHEN DRIVING THROUGH A PARKING LOT AT SLOW SPEEDS WITH SOME QUICK ON/OFF BREAKING, THE CAR HESITATES AND FEELS LIKE IT IS GOING TO STALL.
AIR BAGS,SEAT BELTSSeptember 28, 2020
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED WHILE IDLE ANOTHER VEHICLE DRIVING APPROXIMATELY 55 MPH CRASHED INTO THEIR VEHICLE FROM THE REAR CAUSING THEM TO REAR END THE VEHICLE IN FRONT OF THEM. THE CONTACT STATED THE SEAT BELT FAILED TO RETRACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT HIT HIS FACE ON THE STEERING WHEEL. THE PASSENGER RECEIVED SHOULDER INJURIES. OTHERS INVOLVED DID NOT RECEIVED INJURIES. THE CONTACT AND THE PASSENGER RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND HAS NOT BEEN OFFICIALLY DEEMED TOTALED AS OF YET. A POLICE REPORT WAS FILED. THE CONTACT HAD NOT CONTACTED THE DEALERSHIP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 24,000.
POWER TRAIN,ENGINESeptember 22, 2020
THE TRANSMISSION SEVERELY LAGS IN THE INITIAL TRANSITION INTO FIRST GEAR, AS WELL AS FROM FIRST TO SECOND. WHEN INITIALLY ENGAGING INTO FIRST GEAR FROM REVERSE, THE CAR RUMBLES AND CHOPS INTO FIRST GEAR. ALTHOUGH THIS IS A DUAL CLUTCH CAR, IT SEVERELY LAGS INTO ACCELERATION, CAUSING A MAJOR SAFETY HAZARD, ESPECIALLY ON THE FREEWAY. WE HAVE TAKEN THE CAR TO THE DEALER FOR REPAIRS BUT THEY HIDE BEHIND THE EXCUSE THAT THIS IS A DUAL CLUTCH TRANSMISSION. THE ISSUE FIRST OCCURRED AT AROUND 500 MILES. IT HAS ONLY GOTTEN WORSE SINCE.
ENGINE,FUEL/PROPULSION SYSTEMSeptember 15, 2020
SO I PURCHASED MY CAR MARCH OF 2019. IT FIRST STARTED OFF REALLY GOOD BUT THAN A FEW MONTHS LATER THE CAR HAS BEEN HAVING A ISSUE WITH KEEPING OIL I HAD IT CHECKED NUMEROUS TIMES AND NO ONE SEEMS TO FIND THE ISSUE. I COULD LITERALLY GET OIL CHANGED AND WITHIN THREE FOUR WEEKS MY ENGINE IS EMPTY AND SOUND REALLY ROUGH. THE CAR STALLS AND MY RPM GOES UP OUT OF THE BLUE AS IF I HIT THE GAS. I'M EVEN HAVING A ISSUE WITH TAKE OFF FOR IT TO BE A BRAND NEW CAR MY CAR TAKE FOREVER TO PICK UP SPEED AND SOME TIMES IT ACT AS IF IT DON'T WANT TO MOVE.
ENGINESeptember 13, 2020
THE ENGINE FEEL AS IF IT'S GOING TO TURN OFF WHEN COMING TO A BRAKE OR BRAKING SOFTLY AFTER THE CAR'S BEEN RUNNING FOR ABOUT 5 MINUTES. I'VE TAKEN IT TO DIFFERENT DEALERS AND NOONE FINDS WHATS WRONG WITH IT. NO CHECK ENGINE SIGNS SHOW OR REPAIR CODES SHOW WHEN CHECKED. I DON'T KNOW WHAT IT COULD.
POWER TRAINSeptember 8, 2020
WHEN THE VEHICLE IS AT A COMPLETE STOP IT WILL HAVE ISSUES GOING WHEN I PUSH ON THE GAS. IT TAKES A FEW SECONDS TO GO AND IT WILL JERK FORWARD AND THEN GO. IT DOESN'T HAPPEN EVERY TIME BUT IT IS OFTEN ENOUGH THAT IT'S WORRY SOME AND COULD BE UNSAFE.
POWER TRAINSeptember 8, 2020
HAS DEVELOPED INTTERMINTANT SHIFT STUTTER WHILE DRIVING (CITY AND HIGHTWAY) AND DEALYED POWER FROM A STOP (NO GO SYNDROME). THE PROBLEM ISGETTING WORSE AND THE HYUNDAI HASN'T BEEN ABLE TO FIX IT.
UNKNOWN OR OTHER,ENGINEAugust 27, 2020
ON SIX DIFFERENT OCCASSIONS MY VEHICLE HAS STALLED OUT WHILE REACHING SPEEDS OF UP TO 50MPH. I HAVE TAKEN IT BACK TO THE DEALERSHIP ON 3 SEPARATE OCCASIONS TO BE TOLD THERE IS NOTHING MECHANICALLY WRONG WITH THE VEHICLE. ON 8/25/3020 IT STALLED AGAIN AND CAUSED ME TO BE REAR ENDED. I AM TERRIFIED TO OPERATE THIS VEHICLE ON PUBLIC ROAD WAYS NOW.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMAugust 26, 2020
VEHICLE CAUGHT FIRE WHILE DRIVING ON THE HIGHWAY.
POWER TRAINAugust 12, 2020
BOUGHT THE VEHICLE NEW. THE PROBLEM ORIGINALLY BEGAN AS INTERMITTENT NOW OCCURRING ALMOST CONSTANTLY. IF VEHICLE IS IN A STOPPED POSITION UPON PRESSING THE ACCELERATOR THE VEHICLE DOES NOT MOVE FORWARD FOR UP TO ONE TO 2 SECONDS. THE RPM SHOWS THAT THE ENGINE IS REVVING BUT NO MOTION. THEN SUDDENLY THE VEHICLE WILL LURCH FORWARD. THE AMOUNT OF PRESSURE APPLIED TO THE ACCELERATOR DOES NOT MAKE A DIFFERENCE IN THE VEHICLE RESPONSE TIME. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AS THE VEHICLE WILL NOT ACCELERATE WHEN NECESSARY. I HAVE BROUGHT IN THE VEHICLE FOR REPAIRS OF THIS PROBLEM TWICE AND WAS TOLD THAT HYUNDAI KNOWS OF THE PROBLEM BUT BECAUSE THE ISSUE IS NOT EXTREME ENOUGH NOTHING CAN BE DONE. I DO NOT BELIEVE THAT THE VEHICLE CAN BE OPERATED SAFELY GIVEN THE CURRENT DEFECT.
POWER TRAINAugust 5, 2020
MOSTLY IN THE MORNING AFTER THE VEHICLE HAS SAT ALL NIGHT AND OCCASIONALLY THROUGHOUT THE DAY AFTER STOPPING AT RED LIGHTS OR WHEN LEAVING A PARKING LOT. THE VEHICLE WILL 'STALL, SHUTTER' OR HOWEVER ELSE YOU WANT TO DESCRIBE A RAPID JERKING MOTION WHILE TRYING TO ACCELERATE FROM A STOP. IT CAUSES A DELAY IN THE ABILITY TO EFFECTIVELY AND SAFELY MERGE THE VEHICLE INTO TRAFFIC AT TIMES.
POWER TRAIN,SERVICE BRAKES,ENGINEAugust 2, 2020
I PURCHASED MY 2018 HYUNDAI TUCSON LIMITED 1.6L FORWARD DRIVE NEW IN NOVEMBER 2018. I STARTED EXPERIENCING PROBLEMS A FEW WEEKS AFTER MY PURCHASE. THE VEHICLE IS SLOW TO ACCELERATE AT TIMES AND OTHER TIMES THE VEHICLE LURCHES/ACCELERATES FORWARD AT A HIGH RATE OF SPEED WITH MY FOOT ON THE BRAKE PEDAL. FOR INSTANCE, I WAS AT A DRIVE THRU WITH MY FOOT ON THE BRAKE PEDAL AND MY TUCSON BEGAN TO ACCELERATE FORWARD. I WAS SO AFRAID THAT I WAS GOING TO HIT THE CAR IN FRONT OF ME THAT I TURNED THE VEHICLE OFF. ON NUMEROUS OCCASIONS IT HAS LURCHED/ACCELERATED FORWARD WITH MY FOOT ON THE BRAKE PEDAL. OTHER TIMES WHEN I BEGIN TO ACCELERATE AFTER STOPPING AT A STOP LIGHT THE VEHICLE JUST HESITATES TO MOVE AT ALL. IT IS VERY SLOW TO ACCELERATE FOR A TURBO VEHICLE. CONCERNING MY BRAKES, MY BRAKES ARE MAKING A HIGH PITCH SQUEALING SOUND. I HAVE TAKEN MY TUCSON IN FOR SERVICE FOR THE BRAKE ISSUE, AND I HAVE BEEN TOLD THAT THERE IS NOTHING WRONG AND THAT IS THE NOISE THAT TUCSON BRAKES MAKE. BRAKES DO NOT MAKE A HIGH PITCH SQUEALING NOISE FOR NO REASON AT ALL. ALSO, I TOOK MY TUCSON TO BE SERVICED FOR THE ENGINE/TRANSMISSION PROBLEM AND I WAS TOLD THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT THE PROBLEM. THIS SUV IS A DEATHTRAP. THE 2018 TUCSON 1.6L NEEDS TO BE RECALLED AND THE ENGINE REPLACED WITH A 2.4L ENGINE AND THE BRAKE SYSTEM NEEDS TO BE REDESIGNED.
EXTERIOR LIGHTINGJuly 23, 2020
DRIVERS SIDE LOW BEAM DOESN'T WORK AFTER CHANGING BULB. FUSE GOOD
POWER TRAINJuly 11, 2020
, FROM A STOP, WHEN YOU MOVE FORWARD, YOU PRESS ON THE ACCELERATOR THE CAR HESITATES TO MOVE FORWARD THEN ALL OF THE SUDDEN IF REVES HIGH AND THEN SPEED FASTER THAN IT SHOULD, I HAVE CALLED THE DEALERSHIP TWO TIMES, THE VEHICLE HAS 11,000 MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT. SOMETHING WITH THE DUAL-CLUTCH SYSTEM IS HAVING ISSUES AND WILL LEAD TO DEATH. THE VEHICLE DOES IT INTERMITTENTLY, SO YOU CAN NOT PREDICT IT WHEN IT WILL HAVE AN ISSUE, AT MIN, IT DOES THIS FREQUENTLY.
POWER TRAINJune 27, 2020
THE DUAL CLUTCH, 7 SPEED AUTOMATIC TRANSMISSION IN MY 2018 HYUNDAI TUCSON DOES NOT ALWAYS MOVE THE CAR. WHEN PULLING OUT OF A DRIVEWAY, INTERSECTION, OR CROSSING ONCOMING TRAFFIC LANES THE CAR WILL STOP MOVING WHILE PARTIALLY IN THE STREET/INTERSECTION. IT WILL NOT MOVE, THE ENGINE RPM'S REV UP AND THEN ALL OF A SUDDEN THE CAR LUNGES FORWARD. I AM AFRAID THAT A CAR APPROACHING ME MAY NOT STOP IN TIME AND RUN INTO ME, EVEN THOUGH I HAD PLENTY OF TIME TO MAKE THE TURN. I TOOK THE CAR TO THE DEALER ON 9/24/2019 AND THEY SAID THEY WERE 'UNABLE TO DUPLICATE THE ISSUE'. I RETURNED THE CAR TO THE DEALER FOR THE SAME ISSUE ON 5/5/20. THE CAR WAS RETURNED TO ME AFTER 6 WEEKS AND THE DEALER STATED THEY REPLACED THE TRANSMISSION AND DUAL CLUTCH ASSEMBLY WITH A NEW UNIT AND I WAS INFORMED THAT THIS MAY NOT RESOLVE THE ORIGINAL ISSUE. ON 6/24/20 THE CAR WAS RETURNED TO THE DEALER FOR THE SAME ISSUE AND THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. AT NO POINT DID HYUNDAI TELL ME THEY'VE HAD ONGOING ISSUES WITH THEIR DUAL CLUTCH TRANSMISSION. IT WAS MY OWN RESEARCH AND CONTACTING ANOTHER DEALER THAT I WAS TOLD HYUNDAI IS AWARE OF THE PROBLEM AND HAS NO CURRENT SOLUTION TO RESOLVE THE MATTER. *TR
EXTERIOR LIGHTINGJune 2, 2020
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CONTACT SWITCHED TO THE HIGH BEAMS AND WAS TEMPORARILY BLINDED BY THE REFLECTION OFF THE HIGHWAY SIGN. THE VEHICLE WAS TAKEN TO SURESKY HYUNDAI LOCATED AT 2 HATFIELD LN, GOSHEN, NY 10924, (845) 648-3285, WHERE THE HEADLAMPS WERE ADJUSTED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
POWER TRAIN,ENGINEMay 26, 2020
THE CAR WILL NOT GO INTO REVERSE. *TR
ENGINE,FUEL/PROPULSION SYSTEMMay 21, 2020
AS STATED IN MANY FORUMS BY MANY OWNERS,IN MY CASE THE 2.0 WITH AUTOMATIC. I HAVE A 2014 KIA SOUL AND THE 2018 TUSCON. BOTH VEHICLES ACT THE SAME,HESITATE WHEN THEY WANT TO. BOTH HAVE DONE THIS SINCE BRAND NEW AND NEITHER DEALERSHIP HAS MADE AN EFFORT TO FIX THE PROBLEM. THERE HAS BEEN SEVERAL VERY CLOSE CALLS HESITATING LIKE THIS IN HEAVY CITY TRAFFIC.ALSO BE ON THE LOOKOUT FOR A LAWSUIT SETTLEMENT ON 2018 TUCSON. *TR
ELECTRICAL SYSTEM,AIR BAGS,ENGINEMay 15, 2020
HELLO EVERYONE, 2018 HYUNDAI TUSCON PROBLEM: ENGINE/AIR BAG CAUSE: UNKNOWN * AFTER A COLLISION WITH 2 LARGE DEER ON A MAIN HIGHWAY EARLY MORNING, IMMEDIATELY BROUGHT IT TO A SHOP. THE BODY WORK WAS FINISHED AND I HAD THE CAR BACK, UNFORTUNATELY AFTER THAT MY ENGINE WAS VERY VERY SLUGGISH. IRREGULAR SHIFTING, SLIGHT TICKING IN ENGINE BLOCK, NO LATER I HAD ISSUES WITH BATTERY LIGHT COMING ON ( THE CAR SHUT OFF) WHILE I'M MOTION ON MAIN ROAD. NEEDLESS TO SAY THE DEALERSHIP SAYS THAT IT'S A TOTAL LOSS, THIS 2 YEAR OLD VEHICLE WITH LESS THAN 50,000 MILES HAD A BLOWN ENGINE DUE TO UNKNOWN CAUSES. I NEED SOME EXPLAINING FROM SOMEONE WHY THIS HAPPENED TO MULTIPLE OWNERS. *TR
ENGINEApril 9, 2020
I HAVE A 2018 HYUNDAI TUCSON AND IT CUT OFF ON ME WHILE RETURNING HOME FROM OUT OF TOWN ON 4/5/2020 ON 495 CAPITAL BELTWAY. WHITE SMOKE STARTED COMING OUT THE TAILPIPE SO I PULLED OVER AND CUT THE TRUCK OFF, I TRIED TO RESTART AND IT WOULDN'T TURN OVER, ALL OF THE DASH LIGHTS LIT UP, I HAD TO CALL AAA TO TOW ME HOME, THE TOW DRIVER NOTICED OIL UNDER THE TRUCK AND EVEN AFTER HE TOWED ME AND PUT MY TRUCK ON THE STREET THERE WAS OIL ON HIS FLATBED. THIS TRUCK HAS A DEFAULT WITH THE OIL PLUG OR SOMETHING, I KEEP UP ON MY OIL CHANGES EVERY 3 MONTHS, THERE WAS NO WARNING ON THE DASH ABOUT LOW OIL OR ANYTHING BEFORE IT STARTED SMOKING. SOMETHING IS WRONG WITH HOW THIS TRUCK BURNS OIL AND IT NEEDS TO BE INVESTIGATED. NOW I HAVE A TRUCK SITTING THAT I CAN;T DRIVE AND STILL HAVE TO PAY A CAR NOTE ON. *TR
POWER TRAINFebruary 20, 2020
I HAVE THE 2018 TUSCON LIMITED 1.6T DCT WITH NO MORE THAN 12,000 MILES. WHEN ACCELERATING FROM A STOP OR ACCELERATING AFTER BRAKING AND PRESSING THE GAS PEDAL NORMALLY, THE CAR STOPS ACCELERATING AND THE CAR SLOWS DOWN. THIS ALSO HAPPENS AFTER COMING TO A STOP AND TURNING ONTO A DIFFERENT STREET. WHEN IT HAPPENED TO MY WIFE SHE PULLED OVER INTO THE CENTER TURNING LANE, BECAUSE THE CAR WOULD NOT ACCELERATE AND THERE WERE CARS TURNING BEHIND HER. I HAVE TAKEN IT IN TO HAVE IT SERVICED AND THEY EITHER APPLIED AN UPDATE OR RESET THE TRANSMISSIONS COMPUTER; HOWEVER, A FEW HUNDRED MILES LATER AND IT'S DOING IT AGAIN. MY WIFE IS CONCERNED THAT THIS WILL HAPPEN ONE DAY AND WILL CAUSE AN ACCIDENT; SHE SAID SHE DOES NOT FEEL SAFE DRIVING THIS CAR ANYMORE. MY FIRST VEHICLE WAS A MANUAL AND I KNOW HOW A MANUAL DRIVES AND HOW THEY ACCELERATE AFTER SHIFTING. I UNDERSTAND THAT A DCT MAY HAVE SIMILAR BEHAVIORS. HOWEVER, THIS WOULD BE SIMILAR TO SOMEONE HOLDING IN THE CLUTCH ON A MANUAL AND NOT BEING ABLE TO SHIFT GEARS, GRINDING THEM, CAUSING THE VEHICLE TO NOT ACCELERATE AND ANY VEHICLE BEHIND THEM TO STOP OR SLOW DOWN SUDDENLY. WE LOVE THE CAR, BUT THE TRANSMISSION MAKES US FEEL UNSAFE AND HOPEFULLY WE DO NOT GET INTO AN ACCIDENT DUE TO THIS DCT ISSUE. I HAVE ALSO CONTACTED HYUNDAI DIRECTLY ABOUT THIS AND I AM SUPPOSED TO BE RECEIVING A CALL FROM HYUNDAI CONSUMER AFFAIRS IN 3-5 BUSINESS DAYS.
POWER TRAINJanuary 3, 2020
WHEN I WENT TO ACCELERATE OUT OF A BUSINESS DRIVE WAY, THE CAR HESITATED AT LEAST 1-3 SECONDS BEFORE ENGAGNG THE TRANSIMISSION TO ACCLERATE THE VEHICLE OUT OF THE DRIVEWAY INTO TRAFFIC. AS I WAS TURNING OUT OF THE DRIVEWAY, I WAS ALMOST STRUCK BY AN ONCOMING VEHICLE. I WAS IN 2 OTHER SEPARATE INCIDENTS EITHER ACCCLERATING TO GET INTO A LANE OR ACCELERATING FROM A STOPPED POSITION ALMOST CAUSING ACCIDENTS BECAUSE OF THIS PROBLEM. I WAS SO SCARED, I TRADED THE 2017 TUSCON IN FOR A 2018 TUSCON HOPING THE PROBLEM WOULD BE SOLVED. IT DID NOT. IT HAPPENS IN THE 2018 TUSCON LESS OFTEN, BUT MORE INTERMITTENTLY MAKING IT EVEN MORE DANGEROUS AS YOU DO NOT KNOW WHEN OR IF ITS GOING TO HAPPEN AND BE ABLE TO REACT APPROPRIATELY.
EXTERIOR LIGHTINGDecember 30, 2019
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. WHILE DRIVING 45 MPH, THE HEADLIGHTS FAILED TO FUNCTION. THE CONTACT HAD TO ACTIVATE THE HIGH BEAM HEADLIGHTS TO SEE THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NASSIEF HYUNDAI (LOCATED AT 1059 STATE RTE 46 NORTH, JEFFERSON, OH 44047, (440) 576-1010), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 18,000.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINEDecember 17, 2019
SAME DUAL CLUTCH PROBLEM AS ON 2016 HYUNDAI TUCSON. HESITATES FOR SEVERAL SECONDS PRIOR TO ENGAGING WHICH CAUSES SIGNIFICANT DANGER IN ONCOMING TRAFFIC. I HAD THIS SAME PROBLEM WITH THE 2016 AND HYUNDAI CONTINUED TO DENY ANY KNOWN PROBLEMS. NOW THERE IS A CLASS ACTION LAWSUIT REGARDING THIS ISSUE. I TRADED MY 2016 IN FOR THE 2018 TO GET AWAY FROM THE PROBLEM BECAUSE I WAS SO SCARED. NOW I HAVE THE SAME PROBLEM WITH THE NEW CAR. THIS PROBLEM IS ONGOING. ALSO I WAS COASTING WITH FOOT NOT ON THE PEDAL AND NOT IN CRUISE CONTROL AND THE RPM'S SHOT UP TO 4200 THEN DOWN TO NORMAL, THEN BACK UP TO 2200 AND THEN BACK TO NORMAL. VERY SCARY. HAD CLUTCH ENGAGED CAR WOULD HAVE SHOT FORWARD INTO CAR IN FRONT OF ME. DEALER HAS ACKNOWLEDGED TROUBLE WITH BOTH PROBLEMS AND INFORMED ME THAT HYUNDAI HAS SWITCHED CLUTCH MANUFACTURERS.
ENGINEDecember 17, 2019
I GET OIL CHANGES QUITE FREQUENTLY DUE TO THE MILEAGE I PUT IN A VEHICLE. I HAVE 7 OIL CHANGES/TIRE ROTATIONS BETWEEN NOVEMBER 2018 AND NOVEMBER 2019. ON NOVEMBER 13TH 2019 MY CHECK ENGINE LIKE CAME ON AND AT THE SAME TIME MY ENGINE STARTED MAKING A KNOCKING SOUND. PRIOR TO THIS I HAD NO INDICATORS THAT ANYTHING WAS WRONG. I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND WAS INFORMED THAT I NEED A NEW ENGINE AND THAT IT'S NOT COVERED UNDER THE WARRANTY SINCE I AM THE SECOND OWNER. AND THAT IT'S GOING TO COST ABOUT $10,000 FOR A NEW ENGINE WHICH INCLUDES LABOR. DID I MISS SOMETHING HERE. MY CAR IS MY LIVELIHOOD AND I HAVE GOTTEN EVERY REQUIRED MAINTENANCE. THEY SAID MY CAR IS BURNING THROUGH OIL AT A HIGH RATE OF SPEED. THERE WERE ZERO SIGNS OF AN OIL LEAK AND EVERYTHING LOOKED FIND OTHER THAN THE VEHICLE HAD NO OIL. WHY DIDN'T MY VEHICLE ALERT ME OF THIS. WHY WASN'T THERE ANY INDICATION UNTIL IT WAS TOO LATE. WHERE THE HELL DID ALL THE OIL GO?? NOW I'M STUCK WITH A HIGH CAR PAYMENT FOR A VEHICLE I CAN NOT EVEN DRIVE PLUS BECAUSE I NEED MY CAR FOR MY WORK I HAD TO BE LET GO FROM MY JOB. CAN'T WORK WITHOUT A VEHICLE CAN PAY FOR $10,000 IN REPAIRS WITHOUT A JOB AND CAN'T PAY MY CAR PAYMENT WITHOUT WORKING. I DON'T KNOW WHAT TO DO. THIS IS JUST RIDICULOUS ESPECIALLY SINCE I HAVE DONE EVERYTHING HYUNDAI SUGGESTS AS FAR AS MAINTENCE (FREQUENT OIL CHANGES AND SYSTEMS CHECKS ON A REGULAR BASIS. HYUNDAI SAYS 'SORRY THERE'S NOTHING WE CAN DO FOR YOU, YOU HAVE TO PAY TO REPLACE THE ENGINE.'.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMDecember 17, 2019
THIS IS MY 2ND ISSUE WITH THIS VEHICLE. EVER SINCE I BOUGHT THE VEHICLE I HAVE ALWAYS NOTICED THAT WHEN I COME TO A COMPLETE STOP (AT A RED LIGHT OR STOP SIGN) AND I GO TO PRESS ON THE GAS THE CAR DOESN'T GO. IT'S LIKE IT HESITATED BEFORE IT STARTS TO PICK UP SPEED. I ALWAYS CHALKED IT UP TO THE FACT THAT IT WAS A 4 CYLINDER BUT AFTER SPEAKING TO MY MECHANIC I FIND OUT THAT THIS IS NOT NORMAL AND CAN BE THE SIGN OF A SERIOUS PROBLEM. THERE IS CURRENTLY NO FIX FOR THIS.
ENGINEDecember 17, 2019
MOTOR KNOCKING WITH ONLY 65,000 MILES. NOT GETTING POWER
ENGINEDecember 4, 2019
THE VEHICLE WOULD NOT OPERATE IN DRIVE OR REVERSE FROM A PARKED POSITION.
POWER TRAIN,VEHICLE SPEED CONTROLNovember 18, 2019
WHEN SHIFTING GEARS, IE P TO R OR R TO D OR P TO D, THE CAR JERKS / CATCHES. SOME HAVE CALLED IT "TURBO LAG". IT'S DEFINITELY MOST NOTICEABLE AT A DEAD STOP. I HAVE EXPERIENCED THIS "LAG" WHILE BACKING UP OUT OF A PARKING SPOT AND THEN TRASFERRING TO DRIVE, AS WELL AS BEING AT A DEAD STOP AT A STOP SIGN / RED LIGHT, AND THEN ACCELERATING. BOTH EXPERIENCES HAVE BEEN IN THE CITY, HIGHWAY, TURNING, AND LOCAL ROADS. I DON'T KNOW WHAT HAS CAUSED OR WHAT IS CAUSING THIS ISSUE. PERHAPS IT'S THE TORQUE CONVERTER? I BOUGHT THIS CAR NEW IN NOV 2018 AND HAVE HAD THIS ISSUE SINCE JAN 2019. I HAVE HAD OTHER PEOPLE DRIVE MY CAR AND THEY HAVE ALSO EXPERIENCED THIS ISSUE. OTHER HYUNDAI TUSCON DRIVERS HAVE ALSO EXPERIENCED THIS ISSUE, AND HAVE DISCUSSED IT AT THIS WEBSITE: HTTPS://WWW.CARCOMPLAINTS.COM/HYUNDAI/TUCSON/2018/TRANSMISSION/WILL_NOT_ACCELERATE.SHTML
POWER TRAIN,UNKNOWN OR OTHERNovember 1, 2019
THE 2018 HYUNDAI TUCSON SEL HAS AN INTERMITTENT ISSUE WHEN ACCELERATING FROM A STOPPED POSITION. THE ENGINE WILL REV UP, BUT IDLE FORWARD FOR ABOUT 3-5 SECONDS, UNTIL THE VEHICLE GOES. THIS DOES NOT HAPPEN CONSISTENTLY. THE DEALERSHIP HAS RESET THE PROGRAMMING ON THE TRANSMISSION 2X. THERE ARE OTHER INDIVIDUALS ONLINE THAT ARE EXPERIENCING SIMILAR INTERMITTENT ISSUES WITH THEIR 2018 HYUNDAI TUCSON. IN JUNE 2019, I WAS ALMOST STRUCK BY A VEHICLE WHILE I WAS COMPLETING A LEFT HAND TURN ON GREEN WHEN AN ONCOMING VEHICLE DECIDED TO RUN THE LIGHT. THIS HAS HAPPENED NUMEROUS TIMES. ON 10/7/19 - I BROUGHT IT BACK TO THE DEALERSHIP AGAIN TO RIDE WITH A TECHNICIAN. DURING THE 30 MINUTES RIDE, I FELT LIKE I HAD REPLICATED THE ISSUE SLIGHTLY BUT THE MECHANIC ONLY ASKED ME WHAT KIND OF CAR I PREVIOUSLY DROVE. WHEN I CHECKED OUT OF THE DEALERSHIP, I ASKED FOR PAPERWORK TO DOCUMENT MY ENCOUNTER, EVEN IF THE MECHANIC CLAIMED IT WAS UNFOUNDED - BUT WAS NOT PROVIDED WITH ANY AND TOLD THAT THERE WAS NOTHING TO DOCUMENT.
POWER TRAINOctober 31, 2019
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO AVERT BEING STRUCK IN THE REAR BY ANOTHER VEHICLE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE HESITATED TO RESPOND. AFTER SEVERAL SECONDS, THE VEHICLE RESPONDED. THE VEHICLE WAS TAKEN TO MIKE KELLY HYUNDAI (254 PITTSBURGH RD, SUITE B, BUTLER, PA 16002, (724) 287-2701) ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE DCT TRANSMISSION OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ON SEVERAL OCCASIONS AND INFORMED OF THE FAILURES. THE MANUFACTURER PROVIDED CASE NUMBERS 12236015, 15808024, AND 16248911. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
ENGINEOctober 15, 2019
THE CAR STARTED MAKING A LOUD NOISE MY OIL LAMP LIGHT STARTED FLASHING, AFTER I STOPPED AT A RED LIGHT I ACCELERATED THEN MY ALTERNATOR LIGHT CAME ON THE CAR DIED. WITHIN SECONDS MY CAR STARTED SMOKING A WHITE COLOR LIGHTLY AND THEN WITHIN MINUTES THE SMOKE TURNED BLACK AND HEAVY THEN CAR CAUGHT ON FIRE.
POWER TRAINSeptember 27, 2019
BOUGHT NEW. VEHICLE HAS ACCELERATION ISSUES. RPMS SKYROCKET. IF ON DOWNWARD SLOPE, CAR WILL ROLL INTO INTERSECTION UPON DEPRESSING PEDAL. ON UPWARD HILL, CAR WILL HESITATE, THEN SUDDENLY JERK AND TAKE OFF. I HAVE A ROLLED INTO AN INTERSECTION TRYING TO CROSS A 2-LANE ROADWAY AND THE CAR STOPPED. I HAVE MENTIONED TO DEALERSHIP AND THEY JUST SAY IT'S THE WAY THE DUAL CLUTCH WORKS. THE DEALERSHIP HAS DONE A FACTORY RESET. I WILL BE GOOD FOR ABOUT A DAY. STILL NO ACCELERATION WHEN NEEDING TO MERGE WITH TRAFFIC. THIS IS A DANGEROUS SITUATION AND FEEL HYUNDAI NEEDS TO COME UP WITH A SOLUTION TO FIX THESE VEHICLES BEFORE SOMEONE LOSES A FAMILY MEMBER. I DON'T WANT IT TO BE ONE OF MINE! OR DO A RECALL.
POWER TRAINSeptember 5, 2019
STARTING AT ABOUT 12000 MILES, MY CAR WILL AT TIMES FAIL TO ACCELERATE FROM.A STOP. IT HAPPENED AGAIN TODAY AND I HAD TO JAM THE PEDAL DOWN AND MY CAR REVVED TO 7000RPM BEFORE IT WOULD ACTUALLY ACCELERATE. IT KEPT DOING THIS THE WHOLE REST OF THE TIME I WAS OUT AND IT WAS VERY DANGEROUS SINCE I WAS DRIVING ON A HIGHWAY AND COULDN'T GET MY CAR TO ACCELERATE. I TOOK IT TO THE DEALERSHIP AND THEY CLAIMED THERE WAS NO PROBLEM. THIS IS VERY DANGEROUS!
POWER TRAINAugust 26, 2019
DUAL CLUTCH AUTOMATIC TRANSMISSION STARTED HAVING PROBLEMS AROUND 5K MILES. THE CAR HAS 15K CURRENTLY. THE FOLLOWING PROBLEM OCCURS ABOUT 2-3 TIME DAILY UNDER NORMAL DRIVING 10-20 MILES PER DAY ON SURFACE ROUTS. FROM STOP TO ACCELERATING IN 1ST GEAR THERE IS A MUCH LONGER THAN SAFE LAG TIME BETWEEN THE GAS PEDAL BEING DEPRESSED TO THE CAR ACTUALLY GAINING IN SPEED. IT SEEMS LIKE THE TRANSMISSION IS IN NEUTRAL AND THEN SHIFTS HARD INTO FIRST GEAR. IT DOES NOT MATTER HOW LIGHTLY OR FIRMLY THE PEDAL IS DEPRESSED. IT IS A LARGE CONCERN FOR ME AND MY FAMILY THAT THE CAR WILL NOT ACCELERATE OR PERFORM AS EXPECTED WHEN THE GAS PEDAL IS DEPRESSED. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP WITH NO RESULTS OR IMPROVEMENTS. THEY STATED THAT ALL HYUNDAI/ KIA DUAL CLUTCH AUTOMATIC TRANSMISSIONS HAVE THAT PROBLEM- STATING THAT WE SHOULD DEAL WITH IT OR TRADE TO ANOTHER VEHICLE.
ELECTRICAL SYSTEMAugust 17, 2019
A MONTH AGO MY ENGINE LIGHT STAYED ON AND DEALER SAID RODENTS HAD EATEN ELECTRICAL WIRES AND INSULATION UNDER THE HOOD COST OVER $600. TO FIX. TODAY SAME THING AND I OPENED THE HOOD TO FIND THE ENTIRE ENGINE AREA LITTERED WITH CHEWED WIRES AND INSULATION . THE SOY BASED WIRING COATING NEEDS A SAFETY RECALL,
ELECTRONIC STABILITY CONTROL (ESC)August 12, 2019
WHEN HYUNDAI SANTA FE PASS OR NEAR BY 2018 TUCSON, BLIND SPOT SENSOR SUDDENLY TURN OFF AUTOMATICALLY FOR WHILE. THEN SOME TIME PASS(MAYBE MORE THAN 30MIN), IT TURNS BACK ON. IT ONLY EFFECTS CERTAIN YEARS OF SANTA FE.
POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKESAugust 4, 2019
I HAVE BOUGHT THIS VEHICLE LAST YEAR. THERE IS A LOUD NOISE WHEN I TAKE OFF AFTER I HAVE STARTED THE CAR AND GO. I HAVE TAKEN IT IN THEY TOLD ME IT IS THE GEAR SHIFTER. [XXX]. THIS CAR HAS NO POWER WHEN YOU TAKE OFF AND THE BRAKES HAVE SQUEAKED SINCE DAY 2.I HAVE TAKEN IT IN AND THEY HAVE SCRAPED THE BRAKES 3 TIMES. I HAVE COMPLAINED AND THOUGHT IT WAS JUST ME UNTIL I HAVE READ MORE COMPLAINTS. THIS CAR NEEDS RECALLED OR YOU NEED TO GIVE PEOPLE THEIR MONEY BACK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
ENGINEAugust 1, 2019
MY CAR HAS 20,000 MILES ON IT. 2 MONTHS AGO AROUND 18,000 MILES MY CAR STARTED TO HESITATE DURING ACCELERATION. IT STARTED AS ONLY SOMETIMES. NOW IT HAPPENS EVERY TIME I DRIVE IT . WHEN IT IS STOPPED AND I PUSH ON THE GAS TO GO IT HESITATES. THE RPMS SHOOT UP TO 5-6 THEN IT GOES. THIS IS DANGEROUS ESPECIALLY IF YOU ARE CROSSING SEVERAL LANES OF TRAFFIC. ALSO WHEN IN MOTION AND YOU NEED TO ACCELERATE IT WILL HESITATE AS WELL. I BROUGHT IT TO THE DEALERSHIP AS IT'S UNDER WARRANT AND WAS TOLD IT'S THE DCT AND MANY PEOPLE HAVE COMPLAINED. AND IT'S NORMAL. I DISAGREE BECAUSE IF IT WAS NORMAL THEN IT WOULD HAVE DONE THIS WHEN I FIRST PURCHASED THE CAR.
POWER TRAINJuly 23, 2019
CAR FAILS TO ACCELERATE MORE THAN THE SPEED OF MAYBE ROLLING THROUGH A STOP SIGN WHEN YOU ARE AT A STOP SIGN YOU CANNOT ACCELERATE AND IT IS VERY DANGEROUS TO PEOPLE BEHIND YOU THAT WILL SMASH INTO YOU AND THEN YOU HAVE TO FLOOR THE GAS PEDAL AND WORRY ABOUT CRASHING INTO SOMEBODY IN FRONT OF YOU. I HAVE TAKEN IT TO THE DEALER AND THEY SAID THERE IS NO PROBLEM AND THEY CAN'T FIND ANYTHING THEREFORE THEY CAN'T FIX IT. I AM MOVING TO FLORIDA WHERE IT IS HOT AND HUMID ALL THE TIME WHICH IS SEEMS THAT THAT IS WHEN THE PROBLEM HAPPENS. I WOULD LIKE A NEW VEHICLE IF THEY CAN'T FIX IT I FIND THIS COMPLETELY RIDICULOUS AND I CAN'T BELIEVE THERE HASN'T BEEN A RECALL ON IT YET AS THERE ARE MANY MANY COMPLAINTS THROUGHOUT THE INTERNET
ENGINEJuly 22, 2019
HYUNDAI 2018 HAD A OIL LEAK ISSUE DUE TO A FAULTY OIL PAN. THE OIL PAN WAS SEALED BY THE DEALERSHIP. THIS DID NOT SEEM TO FIX THE ISSUE CAUSING THE OIL TO DRAIN ON THE FREEWAY AND SEIZE THE ENGINE. I WAS COASTING ON THE FREEWAY WITH NO POWER FROM THE ENGINE. WE WERE SCARED FOR OUR DEAR LIVES.
POWER TRAINJuly 10, 2019
I PURCHASED MY NEW CAR 8 MONTHS AGO WITH 2 MILES ON IT. I AM SCARED TO DEATH TO PULL OUT FROM RED LIGHTS IF ANYONE IS EVEN INSIGHT AT TIMES. IT SEEMS AS THOUGH IT JUST DOESNT WANT TO GO AT ALL. I CAN FLOOR THE GAS AND IT HESITATES FOR FEW SECONDS AS THE RPMS ARE VERY HIGH ALL YOU GET IS A ROLL INTO TRAFFIC. IT MAKES ME SO NERVOUS AT TIMES DRIVING THIS VEHICLE. WORSE MISTAKE BUYING THIS VEHICLE AND WORSE PART IS I WILL BE STUCK IN AS ITS NOT WORTH HALF OF WHAT I OWE ALREADY. THIS SHOULD BE SOMETHING DISCUSSED BEFORE SIGNING OR NOT ON THE MARKET TO SELL AT ALL
POWER TRAINJuly 1, 2019
I PURCHASED A 2018 TUCSON IN A NOVEMBER, RECENTLY I HAVE NOTICED THAT THE VEHICLE STRUGGLES TO ACCELERATE. I WILL CONTACT THE DEALERSHIP TOMORROW BUT I SEE THAT I'M NOT THE ONLY ONE THAT SEEMS TO BE EXPERIENCING THIS PROBLEM. IT SEEMS TO BE GETTING WORSE. IT'S A HAZARD ESPECIALLY WHEN DRIVING IN THE FREEWAY.
POWER TRAINMay 30, 2019
VEHICLE FAILED TO ACCELERATE WHILE MERGING INTO TRAFFIC, FORCING ENGINE TO REACH 6.5K RPM ONCE IT BEGAN TO DO SO. HAPPENS FREQUENTLY. MANY OTHER COMPLAINTS ON SAME ISSUE BY VARIOUS OWNERS.
STRUCTUREApril 8, 2019
THE TRUNK HATCH OPENS UP WITHOUT WARNING AND WITHOUT US PRESSING THE OPEN TRUNK BUTTON ON THE REMOTE. THIS HAS HAPPENED SEVERAL TIMES WHEN THE CAR HAS BEEN STATIONARY AND WHEN WE WERE DRIVING OUT OF A PARKING LOT. THE TRUNK EVEN OPENED ON IT'S OWN WHILE THE REMOTE HAD BEEN PLACED UPRIGHT ON THE GROUND! ALSO THE TRUNK OPENED ON IT'S OWN WHEN IT WAS PARKED IN OUR GARAGE WITH THE ENGINE OFF AND AS WE HAVE A LOW GARAGE DOOR, THE PAINTWORK WAS SCRATCHED ON THE TRUNK DOOR WHEN IT OPENED UP AGAINST IT. ON 4/5/19 WE TOOK THE CAR TO DON WOOD HYUNDAI AT 810 STATE STREET, ATHENS OH FOR THEM SEE IF THEY COULD FIND WHAT WAS WRONG WITH THE HATCH AND REMOTE, BUT THEY COULD NOT DUPLICATE THE PROBLEM WHILE IT WAS THERE.
POWER TRAINApril 3, 2019
VEHICLE RANDOMLY SLIPS OUT OF GEAR WHEN BREAK IS QUICKLY DEPRESSED WHEN ROLLING FROM A STOP. VEHICLE NEEDS TO BE SHUT DOWN AND RESTARTED. A VERY SERIOUS SAFETY ISSUE. VEHICLE RANDOMLY FAILS TO SHIFT UP WHEN ACCELERATING. ANOTHER VERY SERIOUS SAFETY ISSUE. DUEL-CLUTCH TRANSMISSION IS CLEARLY DEFECTIVE AS DESIGNED.
VEHICLE SPEED CONTROLFebruary 27, 2019
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE DRIVING APPROXIMATELY 1 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS PUMPED 5-6 TIMES BEFORE THE VEHICLE RESPONDED. THE VEHICLE WAS TAKEN TO FAULKNER HYUNDAI (11500 ROOSEVELT BLVD, PHILADELPHIA, PA 19116, (215) 673-7462) TO BE DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE VEHICLE PERFORMED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED THREE TIMES. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED DURING LEFT TURNS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.
POWER TRAINJanuary 16, 2019
LEASED A NEW 2018 HYUNDAI TUCSON LIMITED FROM A LOCAL DEALER. NOTED THE HESITATION IN THE ACCELERATION WHEN TEST DRIVING. SALESMEN SAID BRAND NEW ENGINE, GAS, ETC, MOST LIKELY WILL WORK ITS WAY OUT IN DRIVING WITH NEW REFILL OF GAS. NOTICED PROBLEM ALL THE WAY HOME AFTER PURCHASE. CONTACTED DEALER NEXT DAY AFTER FILLING TANK WITH SAME ISSUE, THEIR RESPONSE "ITS A NOTED HYUNDAI USA TUCSON TRANSMISSION ISSUE". THATS IT! REPORTED TO HCA (HYUNDAI CONSUMER AFFAIRS), HAD A CASE NUMBER ASSIGNED VIA AUTOMATED MAIL. NO CALL, NO MAIL FROM ANYONE AT HYUNDAI TO ADDRESS THE ASSIGNED COMPLAINT #. FILED ANOTHER COMPLAINT, RECEIVED A NEW CASE NUMBER, HYUNDAI CONTACTED ME WITH NO INFO ON MY CASE, MY DOCUMENTS SENT OR NO KNOWLEDGE OF THE TRANSMISSION ISSUES WITH THEIR TUSCON 1.6L TURBO, 7 SPEED ENGINE/TRANSMISSIONS. TOOK THEM 3 MONTHS TO FULLY RESPOND TO SECOND CASE NUMBER ASSIGNED DUE TO MANY PHONE CALLS AND MAILS TO THEM ON THE CASE AND NO RESPONSE ON RESOLUTION TO THIS HAZARDOUS ISSUE WITH THE TRANSMISSION. PENDING REGIONAL CASE WORKER TO BE ASSIGNED TO ASSESS THE TRANSMISSION AT THE SAME DEALER WHERE PURCHASED. *DT
SERVICE BRAKESDecember 9, 2018
I WAS PULLING INTO A PARKING SPOT IN A SHOPPING PARKING LOT AND STEPPED ON THE BRAKE TO STOP, BUT THE BRAKES FAILED AND THE CAR KEPT GOING AND WOULD NOT STOP, ULTIMATELY ROLLING UP OVER THE CURB ONTO THE GRASS AREA AND CRASHED INTO THE CONCRETE LIGHT POST. THE CAR WAS TOWED TO THE HYUNDAI DEALER IN LAGUNA NIGUEL CA 92677 949-485-3700 ( STEVE PACHECO ) SERVICE ADVISOR
EXTERIOR LIGHTINGNovember 21, 2018
WE BOUGHT A BRAND NEW 2018 HYUNDAI TUCSON IN JUNE 2018. IT HAD 1700+ MILES ON IT IN NOVEMBER 2018. WE HAVE A MAJOR PROBLEM WITH THE HEADLIGHTS, WHICH WE NOTED RECENTLY WHILE DRIVING ON SOME DARK ROADS. WE CAN'T SEE DOWN THE ROAD WHEN WE ARE DRIVING ON DARK ROADS. WE CAN'T SEE BENDS IN THE ROAD AHEAD OF US. THE HEADLIGHTS SHINE OUT ABOUT 30 FEET, THEN IT'S PITCH BLACK AFTER THAT. WE HAVE A DIFFICULT TIME JUST FINDING THE ENTRANCE TO OUR DRIVEWAY. WE ARE AFRAID TO DRIVE AT NIGHT BECAUSE IT'S SO DANGEROUS. THE CAR HAS BEEN TAKEN IN TO THE DEALER TWICE & WE ARE TAKING IT BACK FOR THE 3RD TIME. THIS IS A MAJOR SAFETY ISSUE. THE HEADLIGHTS ARE NOT DOING THE JOB & THE DEALER CAN'T SEEM TO FIX IT. AFTER LOOKING ONLINE, THIS SEEMS TO BE A MAJOR PROBLEM WITH HYUNDAI & OTHER BRANDS WITH THE NEW LED LIGHTS. THIS NEEDS TO BE ON A RECALL LIST. PLEASE HELP. ACCIDENT PREVENTION IS CHEAPER THAN A FUNERAL. YOU NEED TO INVESTIGATE THIS. THANK YOU.
POWER TRAINNovember 17, 2018
WHILE DRIVING AND THEN COMING TO A TEMPORARY STOP SUCH AS WAITING FOR A RED LIGHT TO TURN GREEN OR RIGHT ON RED OR MAKING A LEFT TURN; THEN I STEP ON THE ACCELERATOR TO DRIVE, THEN ABOUT 20 YARDS OR SO INTO THE MOVEMENT OF THE CAR, THE CAR STOPS MOVING BUT THE ENGINE IS STILL RUNNING. IT DELAYS FOR ANYWHERE BETWEEN 2 AND 5 SECONDS, JUST ENOUGH TIME FOR CARS TO BE COMING RIGHT AT YOU. IT HAPPENED TWICE IN ONE WEEK, ONCE THE WEEK BEFORE AND ONCE RECENTLY, THE SAME DAY I TOOK THE CAR BACK TO THE DEALER TO SEE WHAT WAS WRONG. IT HAS HAPPENED HERE AND THERE IN THE SEVERAL MONTHS THAT I HAVE OWNED IT, BUT SEEMS TO BE GETTING MORE PRONOUNCED WHERE I AM NOTICING IT MORE. I ALMOST GOT HIT FROM BEHIND TWICE AND ALMOST GOT "T-BONED" WHEN MAKING A LEFT TURN. THE SERVICE DEPARTMENT SAYS IT DID NOT DO IT WHEN THEY TOOK IT OUT (I TOLD THEM IT DOESN'T DO IT ALL THE TIME AND IT PROBABLY WON'T FOR THEM.) THEY SAID THERE ARE NO BULLETINS OUT OR RECALLS AND NO CODES SHOW UP WHEN THEY TESTED IT. WELL I DID RESEARCH AND FOUND THAT THE TUCSON HAS HAD MANY PAST PROBLEMS LIKE THIS (LITERALLY HUNDREDS, IF NOT THOUSANDS) AND THE MANUFACTURER WAS IGNORING PLEAS FROM DESPERATE OWNERS BECAUSE NOTHING WAS BEING ADDRESSED. HYUNDAI FINALLY ADMITTED TO PROBLEMS WITH THE 2016 AND 17 TUCSONS AND DID A RECALL. I FEEL THAT THIS IS A VERY SERIOUS SAFETY ISSUE, ESPECIALLY WHEN I AM NOW AFRAID TO MAKE LEFT AND RIGHT TURNS KEEPING IN MY MIND THAT THIS CAR IS GOING TO HESITATE, STALL, DELAY, WHATEVER YOU WANT TO CALL IT. 5500 HUNDRED MILES ON IT AND I PAID THOUSANDS OF DOLLARS TO BUY IT, I DON'T FEEL SAFE MAKING TURNS AND FEEL THAT THIS ISSUE NEEDS TO BE ADDRESSED AND QUICKLY BEFORE SOMEONE (I HOPE NOT MYSELF ALSO)) GETS INJURED OR KILLED.
ENGINENovember 3, 2018
AT TIMES, WHILE DRIVING WITH THE TRANSMISSION IN DRIVE, THE VEHICLE HESITATES TO ACCELERATE AFTER BEING STOPPED, AS AT A RED TRAFFIC SIGNAL. WHEN THIS HAPPENS, PRESSING THE ACCELERATOR PEDAL TO THE FLOOR WILL START THE VEHICLE MOVING FORWARD 'VERY' SLOWLY FOR ABOUT 3 SECONDS, THEN IT WILL TAKE OFF WITH FULL POWER UNTIL ACCELERATOR PEDAL IS LET OFF. WHEN THIS HESITATION OCCURS, THE ENGINE DOES NOT SOUND OR FEEL LIKE IT IS STRAINING, OR MISFIRING AT ALL, IT SEEMS MORE LIKE THE COMPUTER IS NOT SENDING THE ENGINE THE SIGNAL TO REV UP AND GO, HENCE HAVING TO FLOOR IT TO GET IT TO MOVE. THIS CONDITION IS EXTREMELY DANGEROUS, TO THE POINT I AVOID HAVING TO MAKE LEFT TURNS AT TRAFFIC LIGHT INTERSECTIONS, BECAUSE I NEVER KNOW WHEN THE VEHICLE IS GOING TO EXHIBIT THIS BEHAVIOR, BUT THIS CAN HAPPEN WHETHER GOING STRAIGHT, OR MAKING A RIGHT-HAND TURN. THIS VEHICLE ONLY HAS 1,253 MILES AT PRESENT, BUT THIS CONDITION HAS BEEN HAPPENING SINCE IT WAS DRIVEN OFF THE LOT NEW.
ELECTRICAL SYSTEM,ENGINEOctober 23, 2018
AFTER ACQUIRING A LITTLE OVER A MONTH (1167 MILES ON IT) THIS CAR FAILED WHILE I WAS DRIVING ON A MAJOR HIGHWAY AND HAD TO NAVIGATE OVER 4 LANES FROM JUST MOMENTUM - COULD NOT USE MY CELLPHONE AS IT WAS TRYING TO SYNC TO THE CAR WHICH WAS NOW COMPLETELY DEAD. TOWED TO PURCHASING DEALER AND WAS DIAGNOSED AS BAD GROUND WIRE. I AM TERRIFIED TO DRIVE THIS CAR AGAIN, MY PASSENGER AND I COULD HAVE BEEN INJURED OR WORSE.
POWER TRAIN,FUEL/PROPULSION SYSTEMOctober 21, 2018
AROUND 1500 ,ILES THE CAR STARTED TO EITHER STALL COMPLETELY OR "JUMP" FORWARD IN AL DRIVEMODES, TOOK TO DEALERSHIP , THEY SAID IT HAS TO DO WITH TRANSMISSION BEING ESSENTIALLY A STANDARD. THEY TOLD US THEY RESET THE COMPUTER AND IT NEEDS THIS OCCASIONALLY. REALLY NEVER HEARD OF THAT. OUR GASMILEAGE IS ALSO CONSTANLTY GOING DOWN. NOT HAPPY WITH THE CONSTANT SUDDEN ACCELERTION ESPECIALLY WHEN MERGING ONTO INTERSTATES. BOUGHT THIS THING BRAND NEW FEB 2018.
EXTERIOR LIGHTINGSeptember 28, 2018
BOUGHT THE CAR NEW FROM DEALER THIS PAST MAY. CAR IS EQUIPPED WITH HIGH INTENSITY DISCHARGE HEADLIGHTS WITH DYNAMIC BENDING LIGHT. WE HAVE NOT DONE MUCH NIGHT DRIVING UNTIL RECENTLY WE DROVE ON THE OPEN HIGHWAY WHERE THERE WASN'T MUCH SURROUNDING LIGHT. WHEN TURNING AROUND A CURVE IN THE HIGHWAY THERE WAS A BLACK BAND ACROSS THE PAVEMENT APPROXIMATELY 100 FEET IN FRONT OF US AND THE EXTENDING WELL PAST THE EDGE OF PAVEMENT. WHEN WE GOT BACK IN TOWN DRIVING DOWN A RESIDENTIAL STREET, THE SOLID BLACK RECTANGLE APPEARED A COUPLE OF HUNDRED FEET IN FRONT OF THE CAR AND APPEARED TO BE TO 2-3 FEET IN HEIGHT. WHEN WE DROVE THROUGH A MORE LIGHTED AREA THERE WAS NO SOLID BLACK RECTANGLE, BUT IT APPEARED SOMEWHAT GRAY WITH 2 INVERTED HALF-MOON SHAPED DARK SPOTS SEEMINGLY IN LINE WITH THE HEADLIGHTS. THE HYUNDAI SERVICE MANAGER SHOWED US ANOTHER CAR, AND IT HAD THE SAME ISSUE WITH THE HEADLIGHTS. IT IS A VERY DANGEROUS CONDITION AND APPARENTLY IS COMING FROM THE ALIGNMENT OF THE DYNAMIC BENDING LIGHT HOUSING. NIGHTTIME VISION IS SEVERELY IMPAIRED ON OUR VEHICLE.
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESSeptember 16, 2018
ONCE MY BRAND NEW TUCSON HIT 500 MILES ON IT, IT SUDDENLY UNINTENTIONALLY ACCELERATES WHILE MY FOOT IS ALREADY PRESSING FIRMLY ON THE BREAK PEDAL. THE FIRST TIME, IT HAPPENED AS I WAS APPROACHING THE PEAK OF A HILL. I WAS GOING 25 MPH. MY FOOT WAS ALREADY PRESSING ON THE BREAKS, ANTICIPATING THE DECLINE, WHEN MY CAR JOLTED FORWARD AND TOOK OFF. MY FOOT SLAMMED ON THE BREAKS EVEN HARDER, HOWEVER I WATCHED MY SPEEDOMETER HIT 40 MPH WHILE SIMALTANEOUSLY, MY RPM DECREASED TO 1... (YES, DOWN A HILL.) FOR ABOUT 5-7 SECONDS THE RPM AND SEPPDOMETER WOULD NOT INCREASE OR DECREASE ONCE HITTING 40 MPH AND 1 RPM. I HAD TO LEAN OVER THE WHEEL AND SLAM MY BREAKS TO THE FLOOR BEFORE I REGAINED CONTROL OF THE VEHICLE. ONCE THIS OCCURRED, THE CAR LAGGED, STRUGGLING TO ACCELERATE THROUGHOUT THE REMAINDER OF THE DRIVE (ALL FLAT ROADS). IT IS NOW DAY 5 OF EXPERIENCING THIS, AND IT NOW OCCURS MULTIPLE TIMES EVERY TIME THE VEHICLE IS IN MOTION, WHETHER BREAKS ARE BEING APPLIED PRIOR, OR NOT, REGARDLESS OF THE TYPE OF ROAD I AM ON (FLAT, HILL ETC.) I WAS EXITING A PARKING GARAGE THAT HAD A MEDIOCRE RAMP TO EXIT THE GARAGE. MY VEHICLE WAS GOING 12 MPH WHEN I TURNED RIGHT TO PROCEED DOWN THE RAMP. MY FOOT SLOWLY PRESSED THE BREAK PEDAL, AND MY VEHICLE ACCELERATED TO 28 MPH, AND MAINTAINED THAT SPEED FOR 3 SECONDS, BEFORE RESPONDING TO MY BREAKS. YES, MY FOOT HAD THE BREAKS PRESSED ALL THE WAY DOWN. ANOTHER EXAMPLE, YESTERDAY I WAS ON A FLAT ROAD DRIVING AT 27 MPH WHEN IT SUDDENLY ACCELERATED TO 45 MPH, AND THE RPM DROPPING SUDDENLY FROM 2, TO 1. AFTER A FEW SECONDS OF MY FOOT SLAMMED ON THE BREAKS I REGAINED CONTROL AND PULLED THE CAR OVER. I TURNED THE ENGINE OFF AND WAITED ABOUT 5 MINUTES. WHEN I TURNED IT BACK ON, AND BEGAN DRIVING (3 MINUTES LEFT IN MY DRIVE), THE CAR CONTINUED TO LAG, LUNGE FORWARD, AND COULD NOT REACH SPEEDS HIGHER THAN 30 MPH. THIS CAR IS BRAND NEW.
POWER TRAINSeptember 4, 2018
THIS TRANSMISSION CAUSES THE CAR TO NOT ACCELERATE WHEN IT SHOULD, AND WHEN THE TRANSMISSION KICKS IS THE CAR TAKES OFF TO FAST LIKE IT IS OUT OF CONTROL. SOME TIMES THE TRANSMISSION MAKES THE CAR JERK THREE TO FOR TIMES IN STOP AND GO TRAFFIC. THIS IS UNSAFE AND I'M WEIGHTING FOR SOME ONE TO REAR END ME OR ME HITTING SOMEONE ELSE. I WAS MAKING A LEFT TURN FROM A STOP LIGHT AND THE CAR WOULD NOT ACCELERATE AND HALF WAY THRU THE TURN THE CAR TOOK OFF ON ME BUT I GOT IT UNDER CONTROL. I CANT LET MY WIFE DRIVE THIS CAR AND THAT IS A SHAME BECAUSE WE BOUT IT FOR HER TO DRIVE. THIS CAR IS UNSAFE TO DRIVE AND ALL I GET FROM THE HYUNDAI DEALER IS EXCUSES.IT GOES TO THE SERVICE DEPT.10/6/18 AGAIN.
POWER TRAINSeptember 3, 2018
VEHICLE SEVERELY HESITATES TO ACCELERATE FROM A STOP WHILE IN TRAFFIC (GEAR SHIFT IS IN DRIVE POSITION). FAILS TO ACCELERATE WHEN MAKING LEFT TURNS TO AVOID ONCOMING TRAFFIC. PROBLEM PERSISTS REGARDLESS OF DRIVING MODE SELECTION.
VEHICLE SPEED CONTROLAugust 26, 2018
THE VEHICLE IS EXPERIENCING SEVERE INTERMITTENT FAILURES TO ACCELERATE. FAILURES OCCURR FROM A STOP AND WHILE IN MOTION. ALL GEAR LEVELS APPEAR TO BE AFFECTED. FAILURES WERE FIRST NOTICED AT APPROXIMATELY 7000 MILES.
ENGINE,FUEL/PROPULSION SYSTEMJune 4, 2018
THE VEHICLE SHUT OFF WHILE DRIVING ON THE HIGHWAY AND WOULD NOT START BACK UP.
POWER TRAIN,ENGINEJune 1, 2018
DELAYED ACCELERATION FROM STOP. VERY UNSAFE WHEN MAKING A LEFT HAND TURN AS IT WILL TAKE UP TO 10 SECONDS FOR THE CAR TO ACCELERATE. THIS HAPPENS OFTEN BUT NOT ALWAYS. I DO NOT FEEL SAFE DRIVING THIS CAR.