681 consumer complaints have been filed with NHTSA for the 2007 Hyundai Santa FE. Click any complaint to view the full owner description.
ENGINEFebruary 17, 2026
Engine valve cover gaskets leaking oil, causing oil drip on pavement. Could cause fire and alternator failure. My mechanic pin-pointed the leak location. The google search indicated that other Hundai vehicle owners also had this problem. Mechanic estimated cost to repair the problem was quoted at $700.00 dollars. Thx, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SUSPENSION,ELECTRICAL SYSTEM,ENGINEJanuary 15, 2026
I am writing to formally report an incident involving the service department at Lakeland Hyundai (1500 W Memorial Blvd, Lakeland, FL 33815). My 2007 Hyundai Santa Fe was brought in on 12/31/25 for an active engine recall involving the Cylinder Head Cover Oil Leak Repair (Recall Code 976 / Campaign 24-01-026H). The vehicle was driven into the dealership in proper working condition. I was later informed that allegedly stripped bolts for the cover would require an out-of-pocket cost of $483.36, despite this being a recall repair. There was also a required Upper Timing Chain Guide repair quoted at $58.38 to complete the recall work. When I was called in on 01/12/26 to pick up the vehicle for completed work, I was charged $29.99 for a Multi-Point Inspection related to the recall, yet no documentation or billing was provided for the timing chain guide repair I was told was completed. Upon attempting to leave the lot, the check engine light was on and the vehicle immediately began shaking violently and producing a loud noise. The service representative could not identify the cause and later advised there was nothing further they could do, citing a P0300 code, and instructed me to return the loaner and retrieve my now-undrivable vehicle. My vehicle remains at Lakeland Hyundai and is undrivable due to issues that arose immediately following recall service. I respectfully request guidance and resolution regarding responsibility for the damage, loaner coverage, and loss of transportation.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERSeptember 17, 2025
UNKNOWN Went to the grocery store and vehicle was working fine. Upon leaving the store, started the car, ESC OFF light was on and when I went to press the brake to put the vehicle in reverse, the gearshift was locked and I couldn't move the gear. Long story short, I had to get my vehicle towed to the house as the vehicle is non-drivable at this time. Kelly's Blue Book indicated there were a few Hyundai recalls related to the ESC but my make and model was not affected but clearly I believe it is based on my experience and find this very unsafe.
STRUCTUREApril 23, 2025
The contact owns a 2007 Hyundai Santa Fe. The contact stated that while the vehicle was being serviced, the mechanic informed the contact that the underbody of the vehicle was corroded. The vehicle was not repaired. The vehicle was taken to the dealer, where it was confirmed that the undercarriage was corroded. The vehicle was not yet repaired. The contact stated that the dealer refused to repair the vehicle, due to the age of the vehicle. The vehicle remained with the dealer. The contact related the failure to Technical Service Bulletin: 947. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000.
ELECTRICAL SYSTEM,ENGINEMarch 6, 2025
My vehicle had an oil leak from the front cylinder bank valve cover onto the alternator. the oil damaged the alternator resulting in illumination of the charging system warning lamp and disablement of the charging system. On 11/09/2021, the engine light came on and my car turned off. I had it towed to my mechanic and on 11/10/2021 he replaced the valve cover gaskets, alternator and belt. On 12/2023, I found out there was a manufacture recall related to the valve cover. I placed a claim in 12/2023. They have asked for several versions of documents and then stop communicating and eventually deny/close the account. I have filed approximately 4 claims and they stop communicating. The last claim was filed on 1/2/2025 and I have only received an email stating "Thank you for contacting Hyundai Motor America." I have tried to ask for an update and no response. I have called and it refers me to the recall portal. What do I have to do to get reimbursed for the towing and repair work I that I have paid for.
EXTERIOR LIGHTINGDecember 20, 2024
The contact owns a 2007 Hyundai Santa Fe. The contact stated while coming to a stop, the contact was informed by another driver that while coming to a stop the brake lights were inoperable. The contact was informed that the brake lights failed to function properly. The vehicle was taken to the dealer where it was diagnosed and determined that the brake light switch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 158,000.
TIRESDecember 16, 2024
All 4 tires had the belts Seperate within a year. Less than 15k miles on each. The car started riding rough and pulling hard. Size: 235 /65 R16 103T SL BSW
ELECTRICAL SYSTEM,ENGINENovember 22, 2024
The E .C. M. PART# 39110-3C561 started faulting out, causing stalling abruptly while stop at an intersection an merging into traffic.This events were randomly happening causing higher risks of accidents. I took the vehicle for service an was informed that the "ECM" was causing this faults. The vehicle had the check engine light on during this time. The service shop advised me to bring the vehicle in to the Hyundai dealer, because the problem is likely to increase. The Hyundai dealer verify that the "ECM " is faulty an extremely difficult if not impossible to find. This faulting "ECM " part has literally but my vehicle totally useless.
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ENGINESeptember 12, 2024
The contact owns a 2007 Hyundai Santa Fe. The contact stated that while driving at undisclosed speeds with the cruise control activated, the cruise control failed to disengage when the brake pedal was depressed. The contact pulled over, placed the vehicle in neutral, and restarted the vehicle for the cruise control to disengage. The check engine warning light was illuminated. The brake pedal was depressed, but the brake lights failed to illuminate. The contact received notification of NHTSA Campaign Number: 09V122000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was 82,500. Parts distribution disconnect.
ELECTRICAL SYSTEMFebruary 28, 2024
The contact owns a 2007 Hyundai Santa Fe. The contact stated while attempting to start the vehicle, the battery exploded leaving a hole in the hood of the vehicle. No warning light illuminated. The contact referenced Hyundai Campaign Number: 976. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.
UNKNOWN OR OTHERFebruary 15, 2024
Case [XXX] . The frame is rusted through. Unsafe to drive INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHERFebruary 14, 2024
I had the recall done for the rusty frame and sub floor, to arrest the rust. The frame is now rusted through. I have a hole big enough to put my fist in. I call Hyundai customer care center Case #[XXX]. When driving this car if the frame breaks I will lose control of the car and crash. The car was just at Van Horn Hyundai Sheboygan WI they did the valve cover gasket recall. They pointed the rust on the frame. I was told by Carlos the car was too old, had to many miles to be taken care of it. They did valve cover gasket recall. The car runs and looks great. The car is not a rusted out piece of junk. It is sitting in the driveway because I am afraid to drive it. I am concerned about this car and how many others are driving around not knowing about this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHERDecember 15, 2023
Yesterday, Dec 15, 2023, I was driving in a local shopping mall and applied my brakes as I was turning into a store's parking lot. My 2007 Hyundai Santa Fe initially slowed upon braking, then suddenly lurched forward, propelling me at least 20 feet forward and past the store parking lot entrance I was attempting to pull into. I was able to get the car to stop by braking hard. I slowly accelerated and was able to pull into another parking lot entrance. If another car or pedestrian had been in front of me they would have been struck by my out of control car. My car had been at a local dealership on Nov 3, 2023, just 5 weeks earlier, for a recall. I've owned the car approximately 8 years and am concerned that this uncontrolled lurching of my car happened 5 weeks after being worked on at the dealership when I had never experienced this problem before. I will contact the dealership about this issue
FUEL SYSTEM, GASOLINE,ENGINESeptember 1, 2023
The contact owns a 2007 Hyundai Santa Fe. The contact stated while driving approximately 65 MPH, the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that the vehicle was "running lean on bank 1" and determined that the Engine Control Module needed to be reset. The vehicle had been repaired. Additionally, the contact stated that the check engine warning light was illuminated whenever gasoline gauge was below 1/2 tank full. The contact stated that the check engine warning was light illuminated. The vehicle was diagnosed by the dealer, and it was determined that the timing belt, spark plugs, and fuel injectors needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer. The vehicle was diagnosed with running lean on bank 1 and 2 and that there was a small leak on the manifold and the manifold needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
AIR BAGSAugust 27, 2023
The Dealer at Selma Hyundai (2505 Highland Ave. Selma, Ca. 93662) was unable to complete the the recall. Dealer stated “unable to complete PODS update attempted multiple times. Current Scan tool does not support hook-up to cables and option is to update no present. Air bag light due to PODS (passenger occupant ECU) fault with loss of calibration. Scan tool will not communicate with passenger seat module.” “No repair at this time.”
AIR BAGS,SERVICE BRAKES,ENGINEAugust 17, 2023
My car has active recalls for the brake switch (prevents brake lights from working properly) and systems related to proper airbag deployment. In addition, there is a service recall (it doesn't show in your database, but it is Hyundai Service Campaign 936 [XXX] ) related to the valve gasket literally dumping oil out to the point that it destroys the alternator - it destroyed my AC Compressor, too! That's not the main point of this, but it's relevant in general. I have been attempting to schedule an appointment to get these issues resolved, but all local dealers tell me the recalls have "expired" and refuse to even look at the car. Some legitimately stop answering the phone when I call at this point, it just rings forever. The online tool to make an appointment from the official Hyundai site has you pick a time to bring the car in, but the dealers to not allot any slots to this so none are available to select. I contacted Hyundai Corporate Customer Service to resolve this, and was told I'd need to "continue trying to work with the dealers." It was no help at all. I am trying to fix the issues myself - my car is currently half-assembled in my garage, and I am technically proficient (I hope!), but it seems ridiculous to be denied service for active safety recalls - and keep in mind, I am only trying to do it myself because the dealers refuse to and I don't want to die in a fiery car crash. I shouldn't be forced to do this. Oh, in addition - Hyundai won't reimburse me for the repairs (I bought my own alternator/compressor once work was refused)... because they aren't being done at a dealership! It'd be hilarious if it wasn't so scummy. Thank you for any help you can offer. I am legitimately losing my mind at this point. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
AIR BAGSMay 19, 2023
The contact owns a 2007 Hyundai Santa Fe. The contact stated that while starting the vehicle, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 212,000.
SUSPENSION,UNKNOWN OR OTHERMay 3, 2023
There was a problem with the steering, so thought may be my wife hit a pothole found out the sub frame was severely corroded rusted and falling apart. My family could seriously got hurt. There was no accident, But there very well could have if she continued to drive ,there has to some form of responsibility of Hyundai add vehicle since it was brand new only 67,000 miles
ENGINEApril 26, 2023
Did oil change. Valve cover was leaking. Put in manufacturer recommended oil. Engine chatter after oil change. Also did valve cover gaskets at said time of oil change.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMJanuary 31, 2023
Check Engine Light was lighting up on and off sporadically and fuel gage was showing E with light on and now both are not working properly. The check engine light stays on and fuel gage always shows empty even when it is full.
ELECTRICAL SYSTEMJanuary 30, 2023
Brake/stop light switch located behind the brake pedal sticks causing the gear shift to not be removed from or into Park. Hyundai issued Recall #110 for this issue but the recall does not cover all versions of 2007 Santa Fe even though the issue occasionally occurs on non recalled versions.
ENGINEDecember 21, 2022
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving at approximately 65 MPH, excessive force was needed to depress the accelerator pedal, and the vehicle then stalled. The contact was able to pull over to the side of the road and turned off the vehicle. The contact also stated that when he exited the vehicle, there was fluid leaking from underneath the engine compartment. The check engine and ABS warning lights were illuminated. The vehicle was able to be restarted and was then taken to an unknown local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 200,169.
ENGINE,ELECTRICAL SYSTEM,ENGINE AND ENGINE COOLINGDecember 15, 2022
In 2015 Hyundai issued service campaign 936 for 2007-2009 Santa Fe valve cover & alternator due to the valve cover leaking & dripping oil onto the alternator, potentially damaging the alternator resulting in the charging system becoming inoperative. My 2007 Santa Fe was repaired under this campaign. Now with less than 30K miles since the repair the same problem exists, the valve cover is leaking oil onto the alternator again. I've contacted my local Hyundai dealer but they refuse to repair the issue under the campaign a 2nd time. The issue was detected by the local dealership during a routine oil change & they advised me that the cost to replace the valve cover gasket & the alternator would be in excess of $1,000.
EXTERIOR LIGHTINGOctober 13, 2022
The contact owns a 2007 Hyundai Santa Fe. The contact stated while driving approximately 35 MPH with adaptive cruise control mode, the electronic stability control warning light was illuminated. The contact also stated that the vehicle hesitated to respond when depressing the accelerator pedal or the brake pedal. Additionally, the adaptive cruise control mode was no longer operable. The contact stated that she noticed that the adaptive cruise control mode stopped functioning when the electronic stability control warning light was illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. They associated the failure with NHTSA Campaign Number: 09V122000 (Exterior Lighting); however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 165,000. The contact stated that they purchased the part necessary for repairs and had a mechanic replace it.
TIRES,SERVICE BRAKES,ENGINESeptember 7, 2022
The contact's daughter owns a 2007 Hyundai Santa Fe. The contact stated that her daughter informed her that the vehicle stalled while driving at various speeds and also while the vehicle was idling. The contact stated that the vehicle had experienced tire failures with the vehicle despite having the front-end aligned. The check engine warning light was illuminated. The vehicle had been taken to a certified mechanic who aligned the wheels and replaced the tires. The contact was unsure if any other repairs had been performed on the vehicle. The failure had persisted. The manufacturer was made aware of the failure. The failure mileage was unknown.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINEAugust 15, 2022
Park N Fly Mississauga Canada. Vehicle in parked position. Vehicle reversed from position and driven for 50-75 feet. Driver made a left turn and within two seconds the vehicle started accelerating on its own. Driver’s head and hands bounced off the steering for a brief moment and then returned. Engine could be heard revving continuously in an increasing manner. Nothing on the gas pedal nor was it manually depressed. The pedal felt stuck with no recoil like what is usually felt when ones foot is taken off the accelerator. Driver attempted to depress brakes to maximum capacity but the system would not override the acceleration and the motion the car was travelling. Car continued to pickup speed to about 70 km/hr. Attempted to slightly turn into a side lane. Cars were parked in facing each other position. Driver clipped the first vehicle, then deflected and ran into three other vehicles before becoming wedged. Passenger front tire continue to spin and burnt thread. Driver front tire intact
FUEL/PROPULSION SYSTEMJune 8, 2022
When I bought this vehicle they were in cahoots with the nearby dealership, so no issues like this recall were found. I was NEVER TOLD ABOUT THE RECALLS because they trying to CHARGE ME!!!! This HAS always HAD this PROBLEM AND AT ONE TIME HAD A FUEL SENSOR problem.....I was told it was no problem to make the appointment at one Hyundai dealership and they had the VIN & NOW .....Now, that I had made an appt. with another dealership this is an issue and ALL of the factory recall issues were fixed, except for the hitch. IT NEVER was. I called the Hyundai Recall customer service # number and of course, they say there are no issues...The recall # is 077.
EXTERIOR LIGHTINGMarch 28, 2022
The contact owns a 2007 Hyundai Santa FE. The contact stated that while at a stoplight, he was informed that the brake lights were inoperable. The contact stated that the ESC warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed, and the contact was informed that the battery needed to be replaced. The battery was replaced however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 131,000.
ENGINE AND ENGINE COOLINGJanuary 3, 2022
The contact’s mother-in-law owns a 2007 Hyundai Santa Fe. The contact stated after charging the battery and at an undisclosed speed, the check engine warning light illuminated. The contact pulled into a shopping center and purchased a quart of oil to add to the engine oil. When the contact opened the hood, oil had leaked all over the engine. The contact was able to drive the vehicle to his residence. The vehicle was not inspected or repaired. The contact was concerned after doing research that oil had leaked onto the alternator and caused the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.
UNKNOWN OR OTHERDecember 27, 2021
While driving at a moderate speed suddenly my car accelerated a high rate of speed. As the motor accelerated I heard a very loud bang like metal . I applied the brakes but the car did not slow down, suddenly the car slowed down to the point that I thought the brakes had locked up. Parked the car and when I restarted the car, at a very slow speed I drove home. Mechanic took car and with his dianostic equipment the code for transmission problem was revealed. As a result I had the transmission replaced. Replacement of transmission has not taken care of acceleration problem and as a result because of it being a safety problem the car is only used for local use.
ENGINEDecember 4, 2021
Oilfilter cap leaks all over transmission and won't stay sealed all cleaned and put new stuff still a puddle on the the tranny had to Bondo my filter cap she runs poorly when it's not sealed but it's tight
SEAT BELTSNovember 10, 2021
The driver seat belt locking mechanism has failed. I tried to replace it with OEM manufacturer parts but have been told by Hyundai that the part is not available, it is on back order but will be discontinued before backorder is fulfilled. My question is how can you discontinue manufacturering a part which is mandated by every licensing state? I have filed a complaint with Hyundai but they have ignored my attempts to resolve this. I need help to return my vehicle to safety standards.
AIR BAGSAugust 5, 2021
The vehicle, (2007 Hyundai Santa Fe in excellent condition) struck a cow head on at 60 miles per hour and the airbags failed to deploy. It is available on request for a few months. The three occupants of the vehicle suffered from banging around inside. Concussion and sore muscles a few minor cuts but were otherwise very lucky. There was no prior indication of a problem with the airbags.
UNKNOWN OR OTHERJune 21, 2021
Break lights is not working and ESC lights is on in my dashboard.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMFebruary 3, 2021
ENGINE LIGHT STAYS ON AND THE FUEL NEEDLE STAYS ON EMPTY AFTER THE TANK IS FULL.
UNKNOWN OR OTHERFebruary 3, 2021
DRIVING DOWN THE STREET THE ABS, BRAKE AND ESC LIGHT CAME ON AND WOULDN'T GO OFF, THERE WAS ALSO A BUZZING SOUND GOING ON.TOOK THE CAR HOME AND TURNED IT OFF AND THE SENSOR FROM THAT UNIT STAYED ON MAKING A BUZZING SOUND EVEN AFTER THE CAR WAS TURNED OFF.
ELECTRICAL SYSTEM,ENGINEJanuary 4, 2021
THE VALVE COVER GASKET FAILED AFTER BEING REPLACED UNDER A PREVIOUS RECALL IN THE SAME MANNER AND OIL LEAKS DIRECTLY INTO THE ALTERNATOR CAUSING IT TO ULTIMATELY FAIL.
ENGINEJanuary 1, 2021
VALVE COVER RECALL WAS REPAIRED BUT THE SAME ISSUE SHOWING UP AGAIN. THE FORUMS HAVE THE SAME COMPLAINTS. IT IS LEAKING ONTO THE ALTERNATOR AGAIN. HAS NOT FAILED YET BUT WILL HAVE TO PAY SEVERAL HUNDRED TO REPAIR IT. IT IS ALSO LEAKING ONTO THE EXHAUST SHIELD COULD CATCH FIRE.
STRUCTUREDecember 16, 2020
CAR UNIBODY RUSTED THRU
SUSPENSION,STRUCTURE,UNKNOWN OR OTHEROctober 2, 2020
2007 SANTE FE LIMITED, SAGE GREY ONE OWNER, GARAGE KEPT, MAINTAINED REGULAR BASIS, LOW MILEAGE 84,000, INTERIOR AND EXTERIOR IN EXCELLENT CONDITION WITH A KELLY BLUE BOOK OF $4200 TO $4600. PURCHASED AT LAUREN HYUNDAI IN GLENVIEW AND MAINTAINED AT HYUNDAI LINCOLNWOOD, IL ALONG WITH MY REGULAR MECHANIC. I LEARNED YESTERDAY THAT THE RIGHT REAR OF SUB FRAME RUSTED OUT WITH A BOTH FRONT FRAME RUSTED OUT AND HAS A HOLE IN IT. IT'S A KNOW ISSUE BY FED, NHTSA, SERIES OF RECALLS AND DEALER RUSTED OUT FRAMES, SUB FRAMES AND OTHER PART REPAIRS AND REPLACEMETNS. THE 2007 TREATMENT DIDN'T WORK AND THE SAME ISSUE IS ALL OVER THE INTERNET WITH CLASS ACTION SUITS. I'VE ALSO READ LOW AND HIGH MILEAGE CARS WITHIN 2-10 YEARS HAVE SAME ISSUE BUT MUST BE COVERED UNDER WARRANTY. THEY RESOLVED THE OLDER ONES BY SPRAYING THEM ONE ONE RECALL AND DIDN'T UPGRADE THEIR SUB PAR PARTS FOR US COLD WEATHER SALT BELT STATES. I NOW LOST THE VALUE, CANT SELL IT OUTRIGHT AND THE CAR IS DEEMED UNSAFE. I'D LIKE ASSISTANCE GETTING THIS LOOKED AT AND REPAIRED. YES OLD BUT IN GREAT CONDITION MECHANICALLY WITH A VITAL PART OF THE CAR NOT CODE FOR CHICAGO FROM THE BEGINNING WITH A CONTINUED ISSUE UP TO TODAY. CARS THAT WERE NEW AND A FEW YEARS WERE GETTING THEM REPLACED. I THAT EVEN SAFE AFTER THE REPAIR? I STILL HAVE VALUE IN THIS CAR AND I SHOULDN'T HAVE TO FORFIT FROM GROSS NEGLIGENCE ON HYUNDAI MOTORS ON A VITAL PART OF THE CAR. I WAS CONSIDERING A TRADE BUT NOW FIND OUT ITS A MAJOR SAFETY ISSUE FOR MANY MODELS. I'D LIKE TO GET THIS LOOKED AT, REPAIRED OR WORK OUT SOME TYPE OF SOLUTION. ANY ASSISTANCE YOU CAN GIVE ME IS GREATLY APPRECIATED. THE DEALER SAID IT'S OLD AND ACTED LIKE THEY HAD NO IDEA. THANK YOU.
FUEL/PROPULSION SYSTEMSeptember 7, 2020
FUEL SENSOR BAD, GAUGE MOVES FROM FULL TO EMPTY BEFORE MY EYES ON A FULL TANK OF GAS. ENGINE LIGHT COMES ON, LOW FUEL LIGHT COMES ON. MECHANIC TELLS ME THAT THIS SHOULD BE COVERED BY HYUNDAI WITH A RECALL BUT THERE IS NO RECALL. WORRIES ME CONSTANTLY, HAVE TO FILL UP AFTER 60 MILES EVERY TIME
STRUCTUREAugust 15, 2020
HELLO SO I TOOK MY 07 HYUNDAI SANTA FE LIMITED 98K MILES TO A GARAGE TO GET SOME WORK DONE AND THEY PUT IT ON THE LIFT AND STOPED THE WORK TO CALL ME IN TO SEE THAT MY SUBFRAME IN FRONT IS RUSTED THROUGH BIG CHUNKS OF METAL MISSING MAINLY ON THE PASSENGER SIDE OF FRAME. I WAS TOLD THAT THEIR IS A RECALL ABOUT THIS AND THAT HYUNDAI HAS REPLACED THE SUBFRAMES AS A RESULT OF THE RECALL I HAVE NO IDEA WHY UNDER THE CAR ONLY THAT ONE AREA IT'S RUSTED BUT THE REST OF CAR IS FINE. THIS IS DANGEROUS AND WAS TOLD AT ANY TIME THE ENGINE COULD FALL THROUGH. I WILL ATTACH SOME PHOTOS OF IT THE BEST I CAN. HOPE YOU CAN HELP. I GOT KIDS THAT RIDE IN THIS AND I'M NOW SCARED. I NEVER RECEIVED ANYTHING IN MALL THE ABOUT THE RECALL. I WAS MADE AWARE OF THIS MAJOR ISSUE NOVEMBER 29, 2019.
FUEL/PROPULSION SYSTEMAugust 6, 2020
FUEL SENSOR PROBLEMS, FUEL LIGHT ON, CHECK ENGINE LIGHT ON, BOTH GO OUT WHEN TANK IS ABOUT (I WOULD ESTIMATE) 7/8 TO ABOUT 1/2 A TANK BUT ARE ON AT FULL AND I'M GUESSING 7/16 AND BELOW. I CAN PRETTY MUCH ESTIMATE MY MILEAGE BUT WITH 2 CHILDREN ABOUT TO GET THEIR LICENSE I FEEL THIS WOULD BE HAZARDOUS IF NOT DANGEROUS SHOULD THEY RUN OUT OF GAS ON A PARKWAY OR EXPRESSWAY. WITH ALL THE COMPLAINTS IT SHOULD BE RATED AS A RECALL AND FIXED. SEEMS TO ME THAT IT OCCURS ONCE THE BUMPER TO BUMPER WARRANTY EXPIRES AND IS NOT COVERED UNDER THE DRIVE TRAIN WARRANTY.
AIR BAGSAugust 5, 2020
AIRBAG LIGHT CAME ON FOR NO REASON KNOWN TO ME. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME IT NEED TO BE REPLACED. ITS THE PASSENGER SIDE AIRBAG
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROLJuly 21, 2020
IT STARTED OFF AS WHAT SEEMED LIKE JUST THE BULBS BURNING OUT IN ANY WHICH LIGHT. THEN MY PASSENGER WINDOW STOPPED WORKING THEN STARTED WORKING. THE LIGHTS STILL WERE HAVING ISSUES. IT TOOK A BIT FOR ME TO REALIZE THAT THERE IS A SHORT OR SOMETHING IN THE CAR. THE LIGHTS GO OUT THEN COME BACK ON THEN SWITCH WHICH ONE IS OUT. THE WORST TIME WAS WHEN IT WENT IN FOR AN OIL CHANGE AND CAME BACK OUT WITH NO LIGHTS WORKING. I CONTACTED THE COMPANY TO MAKE SURE THERE WAS NO FOUL PLAY AND THEY CHECKED THEIR CAMERA. I'VE HAD THE LIGHTS LOOKED AT MULTIPLE TIMES BY MULTIPLE DIFFERENT COMPANIES. IT NEVER FIXES THE PROBLEM PERMANENTLY. A FEW WEEKS AGO THE BACK RIGHT PASSENGER LOCK STOPPED WORKING THEN THE NEXT WEEK THE FRONT PASSENGER WINDOW AGAIN. THEN YESTERDAY THE LOCK STARTED TO WORK AND TODAY IT DOESN'T AGAIN. AND SPEEDOMETER IS OFF. HARD TO SAY BY HOW MUCH. DEPENDS ON WHICH SPEED READER I GO BY.
SERVICE BRAKESJuly 11, 2020
HYUNDAI ISSUED A RECALL RECENTLY RELATED TO THE ABS MODULE, WHICH CAN RESULT IN A FIRE. I CALLED HYUNDAI AND SCHEDULED A SERVICE APPOINTMENT IN ADVANCE, AND AFTER WAITING FOR AN HOUR ON THE DAY OF THE APPOINTMENT WAS TOLD THAT THEY WOULD NEED TO ORDER PARTS. THEY KNEW THE PROBLEM AND WHAT NEEDED TO BE REPLACED BEFORE I CAME FOR THE APPOINTMENT, THIS DOES NOT MAKE SENSE AND PUTS DRIVERS IN DANGER BY EXTENDING TIME SPENT DRIVING WITH THIS COMBUSTION HAZARD. IT HAS NOW BEEN TWO WEEKS (ON MONDAY) SINCE THE HYUNDAI DEALERSHIP ORDERED THE PARTS AND I STILL HAVE NOT RECEIVED A CALL BACK TO SCHEDULE THE REPAIR. I CALLED LAST WEEK TO CHECK IN AND THEY SAID THAT THE PART STILL HAD NOT BEEN RECEIVED AND THAT THEY WOULD CALL ME WHEN IT ARRIVED. GIVEN THAT THIS IS A SERIOUS SAFETY HAZARD THAT HAS THE POTENTIAL TO CAUSE SERIOUS INJURY OR DEATH, IT SEEMS TOTALLY UNACCEPTABLE THAT HYUNDAI IS TAKING THIS LONG AND NOT PROVIDING A SAFE ALTERNATIVE VEHICLE WHILE AFFECTED CUSTOMERS ARE WAITING ON THE PARTS.
SUSPENSION,AIR BAGS,FUEL/PROPULSION SYSTEMJuly 7, 2020
I WOULD LIKE TO HAVE THE VEHICLE REMOVED AND COMPENSATE THE VALUE TO PREVENT LOSS OF MY HUMAN LIFE OR OF ANOTHER PERSON
ELECTRICAL SYSTEM,ENGINEJune 13, 2020
POTENTIAL FIRE HAZARD AND ENGINE FAILURE. OIL LEAKING FROM TOP, ANTERIOR, PASSENGER SIDE OF ENGINE AGAIN CAUSING ELECTRICAL ISSUES AND ALTERNATOR FAILURE. MULTIPLE ELECTRICAL ISSUES, CAR NOT STARTING, CLOCK RESETTING, DRAINING OF BATTERY. SOLUTION: REPLACED VALVE COVER GASKET AT OWNERS EXPENSE FIRST TIME AT 114900 MILES, BEFORE SERVICE CAMPAIGN 936 WAS KNOWN. MULTIPLE ELECTRICAL ISSUES AGAIN, CLOCK RESETTING, CAR NOT STARTING, TRIPOMETER RESETTING. SOLUTION: DEALERSHIP REPLACED VALVE COVER GASKET SECOND TIME AT 136,434 MILES, UNDER RECALL. DEALERSHIP ALSO REPLACED FAULTY, OIL COVERED ALTERNATOR. DEALERSHIP NOTED THAT THE TIMING CHAIN COVER WAS LEAKING OIL. THE TIMING CHAIN COVER IS NOT COVERED UNDER THE SERVICE CAMPAIGN 936, BUT SHOULD BE AS THE LEAK IS THE SIMILAR ISSUE TO THE VALVE GASKET COVER. *TR
VEHICLE SPEED CONTROL,SERVICE BRAKESMay 26, 2020
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY WITHOUT WARNING. DUE TO THE UNINTENDED ACCELERATION, THE CONTACT HAD TO DEPRESS HER BRAKE PEDAL TO THE FLOOR BOARD AS WELL AS USE HER EMERGENCY HAND BRAKE IN ORDER TO SLOW DOWN THE VEHICLE. ONCE THE CONTACT EASED HER FOOT OF THE BRAKE PEDAL, THE VEHICLE BEGAN TO ACCELERATE. DUE TO THE FORCE APPLIED TO HER BRAKES, SMOKE BEGAN TO EMIT FROM VEHICLE'S EXHAUST PIPE. THE CONTACT HAD TO COAST THE VEHICLE UNTIL A PARKING LOT UNTIL THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT THEN TURNED OFF THE VEHICLE AND CALLED TITUS-WILL HYUNDAI 2255 CARRIAGE LOOP SW, OLYMPIA, WA 98502 WHERE THEY INFORMED HER TO HAVE THE VEHICLE TOWED TO THERE DEALER. ONCE THE VEHICLE WAS TOWED TO THE DEALER, SHE RECEIVED A CALL FROM THE DEALER STATED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,700. INVALID VIN.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKESMay 5, 2020
CAR HAS RECALL. DEALER TOLD ME TO BRING IT IN THEY WOULD FIX IT. DEALER THEN TELLS ME CORPORATE HYUNDAI WILL NOT ALLOW THEM TO DO THE WORK EVEN THOUGH DEALER HAS THE PART. AN ELECTRICAL SHORT WITHIN THE ABS MODULE MAY CAUSE AN ENGINE COMPARTMENT FIRE, EVEN WHEN THE CAR IS TURNED OFF, INCREASING THE RISK OF AN INJURY. *TR
ELECTRICAL SYSTEMMarch 6, 2020
MY VEHICLE STALLS AND EXPERIENCES A LOSS OF POWER AT APPROXIMATELY 20 MILES PER HOUR FREQUENTLY, WHICH SHUTS OFF THE VEHICLE IN A MIDDLE OF TRAFFIC, POSING A SAFETY RISK.THIS HAPPENS EVERYDAY AND I'M WORRIED ABOUT THE SAFETY OF MY CHILDREN
ENGINEJanuary 1, 2020
AFTER EXTENSIVE TRIPS TO THE MAINTENANCE SHOP (PEPBOYS) MY SANTA FE IS NOW NEEDING TO GET THE ENGINE REBUILT. THE CAUSE SO I AM TOLD IS A FAILED OIL PUMP IN THE ENGINE. I WAS PICKED UP AFTER HAVING TO GO BACK THE THE SHOP BECAUSE IT WOULD NOT START. IT WAS TOWED IN TO PEPBOYS, AND THEY TOLD ME IT WAS A ONE OFF WITH THE STARTER AND ALL WAS GOOD NOW. I PICKED UP THE SUV AND DROVE IT OUT OF THE PARKING LOT DOWN THE STREET ONLY TO HAVE THE ENGINE SHUT OFF MID DRIVE IN THE MIDDLE OF THE ROAD. IT WAS TOWED BACK INTO PEPBOYS AND NOW THEY ARE TELLING ME IT IS A OIL PUMP FAILURE AND THE ENGIN IS LOCKED UP AND IT NEEDS TO BE REBUILT. IS THIS A FACTORY ISSUE
ELECTRONIC STABILITY CONTROL (ESC)December 16, 2019
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND BECAME DIFFICULT TO STEER. ALSO, THE ELECTRONIC STABILITY CONTROL INDICATOR ILLUMINATED INTERMITTENTLY ON MULTIPLE OCCASIONS. THE CONTACT TOOK THE VEHICLE TO FIESTA HYUNDAI (1955 ST MICHAELS DR, SANTA FE, NM 87507, (505) 428-7100) WHERE THE THROTTLE BODY, THROTTLE BODY POSITION SENSOR, AND SPARK PLUGS WERE ALL REPLACED PRIOR TO THE RECENT FAILURE; HOWEVER, THE INDICATOR CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 145,000.
UNKNOWN OR OTHERNovember 19, 2019
WHILE I WAS ON THE FREEWAY OUT OF NOWHERE OUR MOON ROOF EXPLODED. I WAS VERY LUCKY GLASS DIDN'T GET IN THE FACE OF MY 3 YEAR OLD GODDAUGHTER WHO WAS IN CAR SEAT IN BACK. I WAS LUCKY AS I WAS CRUISING AROUND FOR A WHILE WITH THE GLASS CLOSED ALL DAY BUT THE SHADE OPEN TO ALLOW SUN. IM NOT SURE WHY I DECIDED TO CLOSE THE SHADE BUT AM VERY LUCKY I DID OR THIS INCIDENT COULD HAVE BEEN ALOT WORSE.
ELECTRONIC STABILITY CONTROL (ESC)October 31, 2019
ESC IS INTERMITTENTLY TURNING ITSELF OFF FOR NO APPARENT REASON WHEN I AM DRIVING. HAPPENS MOSTLY WHEN I FIRST START DRIVING AND AM AT A VERY LOW SPEED, BUT ALSO HAPPENS ON THE HIGHWAY AT HIGHER SPEEDS AT TIMES. ONLY WAY TO TURN IT BACK ON IS TO TURN OFF THE ENGINE AND RE-START. IS HAPPENING MORE FREQUENTLY OVER THE LAST WEEK (ALMOST A DAILY OCCURRENCE).
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGOctober 24, 2019
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE TURN SIGNAL INDICATORS AND THE CRUISE CONTROL FEATURE WOULD NOT OPERATE WHEN NEEDED. IN ADDITION, THE ECM WARNING INDICATOR ILLUMINATED WHEN THE FAILURES OCCURRED. ALSO, WHEN THE CONTACT REPLACED THE REAR PASSENGER SIDE TURN SIGNAL BULB, THE REAR DRIVER SIDE BULB ALSO FAILED TO OPERATE. FURTHERMORE, THE CONTACT STATED THAT BOTH BRAKE LIGHTS BEGAN TO FAIL AFTER THE BULBS WERE REPLACED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ECM FAILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 13V113000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING), WHICH LISTED THE SAME FAILURES SHE WAS EXPERIENCING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 185,000.
STEERINGOctober 21, 2019
WHENEVER I NEED TO MAKE TURNS OR PARK AT A SLOWER SPEED I LOSE MY POWER STEERING AND IT IS GETTING WORSE. WHEN I TALKED TO A HYUNDAI DEALER THEY MENTIONED THEY HAVE DONE A RECALL ON THE POWER STEERING BUT MY VIN NUMBER WASN'T INCLYDED.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEMSeptember 27, 2019
ISSUE 1) FUEL SENSOR HAD TO BE REPLACED, ONE WAS DONE BY ME THE OTHER BY MECHANIC. IT STOPPED SHOWING HOW MUCH GAS I HAD IN TANK SO I HAD TO GUESS. SEEMS TO BE A KNOW. AND RECURRING ISSUE ISSUE 2) HEADLIGHTS HAVE ALL OF A SUDDEN STOPPED WORKING, THE HIGH BEAMSS WORK ISSUE 3) THE DRIVER LOCK NO LONGER WORKS BUT OTHERS DO AND THE GAS DOOR NO LONGER UNLOCKS FROM DRIVER DOOR SO I HAVE TO USE THE EMERGENCY RELEASE TO GET AT THE TANK. ISSUE 4) THE LATCH FOR THE HOOD IS STUCK OPEN, THIS HAS BEEN A KNOWN ISSUE ON ANOTHER MODEL FROM THE SAME YEAR. I CAN GET MECHANIC RECORDS FOR FUEL ISSUE, THAT WAS ABOUT 1.4 YEARS AGO. HEADLIGHTS WERE YESTERDAY AND HOOD AS OF TODAY. THE DOOR ISSUE WITHIN LAST FEW MONTHS AND GAS DOOR WITHIN 2 YEARS.
AIR BAGSAugust 18, 2019
BOUGHT CAR AIRBAG WARNING CAME ON. NOTIFIED DEALER SAYS NOT RECALL. WHEN IN FACT AIR BAG HAS PROBLEM.
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINEJuly 23, 2019
MY SON, [XXX] WAS DRIVING THE CAR. WHILE DECELERATING DOWN FROM 60 MPH ON APPROACH TO BRIDGE TOLL PLAZA, AT ABOUT 40 MPH THE ESC LIGHT CAME ON, THE ENGINE LOST POWER AND THE STEERING BECAME VERY HARD TO WORK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ELECTRICAL SYSTEM,ENGINEJuly 22, 2019
2007 SANTE FE ALTERNATOR ISSUE. POST RECALL FIX, OIL LEAK STILL HAPPENING AND THIS TIME THE ALTERNATOR ALMOST CAUGHT ON FIRE. SMOKE STARTED POURING OUT FROM UNDER THE HOOD. HAD TO PULL OVER AND POUR WATER ON THE ALTERNATOR TO KEEP IT FROM CATCHING ON FIRE. CAR BECAME DISABLED AND HAD TO BE TOWED. FAMILY WAS IN CAR WHILE THIS WAS HAPPENING.
ELECTRICAL SYSTEM,ENGINEJune 5, 2019
FRONT CORNER OF VALVE COVER IS LEAKING OIL ONTO MY ALTERNATOR CAUSING IT TO BECOME SATURATED WITH OIL AND ELECTRICAL SHUTDOWN. THE SAME OIL IS SPREADING ALL AROUND MY DRIVE BELT FROM THE ALTERNATOR AND SATURATING ALL PULLIES AND THE ENTIRE DRIVE BELT AS WELL. I AM HAVING PROBLEMS CHARGING MY BATTERY ELECTRICAL SHUTDOWNS ON THE HIGHWAY AND WITH OTHER COMPONENTS SUCH AS STEERING, A/C AND BELT NOT WANTING TO GRIP THE PULLIES THAT IT RIDES ON. VERY DANGEROUS. NUMEROUS COMPLAINTS SIMULAR TO THE SAME EXACT ENGINE ON THE HYUNDAI CROSSOVER THAT HAS THE SAME ENGINE TYPE BUT WAS RECALLED TO FIX. WHY ARE SANTA FE OWNERS LEFT OUT OF THIS RECALL IF IT IS THE SAME EXACT ENGING AS THE CROSSOVER THAT WAS RECALLED AND FIXED.
FUEL/PROPULSION SYSTEMMay 2, 2019
ACCELERATOR STUCK WHILE MERGING ONTO THE FREEWAY, VEHICLE WAS GOING 85 MPH WHEN I PUT IT IN NEUTRAL AND USED BRAKES TO STOP. THE ENGINE CONTINUED "RACING" AFTER STOPPING AND STOPPED ONLY AFTER I SHUT OFF THE IGNITION. NOW ALSO HAPPENS WHEN ACCELERATING ON CITY STREETS. EXTREME DANGER IF SOMEONE DRIVING HAS THIS HAPPEN AND PANICS.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINEApril 29, 2019
HYUNDAI RECALLS SANTA FE FOR ALTERNATOR OIL LEAK.SANTA FE CROSSOVER TO FIX AN OIL LEAK, CAUSED BY A FAULTY VALVE COVER GASKET, THAT COULD AFFECT ALTERNATOR PERFORMANCE..DEALER SAID THEY WONT HONOR THE RECALL CAUSE ITS OUT OF WARRANTY.ALSO THE COIL WAS NOT REPLACED AND A RECALL WAS SENT OUT ALSO ON COIL SPRING. THE WONT HONOR THAT.
AIR BAGSApril 28, 2019
TAKATA RECALL I WAS JUST MADE AWARE OF THE AIRBAG RECALL. EVER SINCE I'VE HAD THIS VEHICLE, 7+ YEARS, THE AIRBAG WARNING LIGHT STAYS ON. FOR THE FIRST FEW YEARS I TOOK IT TO THE DEALER SERVICE JUST BEFORE INSPECTION BY THE STATE OF NJ SO IT COULD PASS INSPECTION BUT IT ALWAYS CAME BACK ON A WEEK OR SO LATER. IT HAS REMAINED ON FOR ALL THESE YEARS WHEN STATIONARY & MOVING BUT I PUT IN A DATE SEVERAL YEARS AGO APPROXIMATING WHEN IT FIRST HAPPENED. I'M SURE WHEN I TRADE IT IN THIS YEAR, IT WILL CAUSE THE TRADE-VALUE TO BE LOWER.
ELECTRONIC STABILITY CONTROL (ESC)April 6, 2019
DRIVING AT 60MPH THE ESC OFF LIGHT APPEARED AND THE VEHICLE CAME TO A 5MHP SLOW DOWN QUICKLY AND THE STEERING WAS EXTREMELY HARD TO PULL OFF THE ROAD AS IF THE ENGINE HAD DIED. I WAS ALMOST HIT BY A LOGGING TRUCK. THIS IS AN EXTREMELY DANGEROUS PROBLEM
STEERING,SUSPENSION,WHEELSApril 3, 2019
I HAVE HAD TO REPLACE THE CONTROL ARM 3 TIMES, (2/2013, 4/2014, 3/2015) AND ABOUT TO DO IT A 4TH TIME (2019). IT GOES BAD AFTER ABOUT 20,000 MILES AND AFFECTS THE ALIGNMENT WHICH CAUSES THE TIRES TO WEAR INCORRECTLY. BRAND NEW TIRES ARE GET WORN DOWN ON THE INSIDE EDGE AND IS NOT VISIBLE. THIS CAUSES A SAFETY ISSUE. MY RELATIVELY NEW TIRE BLEW OUT ON THE HIGHWAY AND NEARLY CAUSED A CRASH. I'VE SPENT $3000 IN REPAIRS AND ESTIMATE ANOTHER $1000 IN TIRES THAT HAD TO BE REPLACED PREMATURELY. I WILL FILL ONE OF THESE OUT FOR EACH OF THE INCIDENTS DESCRIBED ABOVE.
STEERING,SUSPENSION,WHEELSApril 3, 2019
I HAVE HAD TO REPLACE THE CONTROL ARM 3 TIMES, (2/2013, 4/2014, 3/2015) AND ABOUT TO DO IT A 4TH TIME (2019). IT GOES BAD AFTER ABOUT 20,000 MILES AND AFFECTS THE ALIGNMENT WHICH CAUSES THE TIRES TO WEAR INCORRECTLY. BRAND NEW TIRES ARE GET WORN DOWN ON THE INSIDE EDGE AND IS NOT VISIBLE. THIS CAUSES A SAFETY ISSUE. MY RELATIVELY NEW TIRE BLEW OUT ON THE HIGHWAY AND NEARLY CAUSED A CRASH. I'VE SPENT $3000 IN REPAIRS AND ESTIMATE ANOTHER $1000 IN TIRES THAT HAD TO BE REPLACED PREMATURELY. I WILL FILL ONE OF THESE OUT FOR EACH OF THE INCIDENTS DESCRIBED ABOVE.
STEERING,SUSPENSION,WHEELSApril 3, 2019
I HAVE HAD TO REPLACE THE CONTROL ARM 3 TIMES, (2/2013, 4/2014, 3/2015) AND ABOUT TO DO IT A 4TH TIME (2019). IT GOES BAD AFTER ABOUT 20,000 MILES AND AFFECTS THE ALIGNMENT WHICH CAUSES THE TIRES TO WEAR INCORRECTLY. BRAND NEW TIRES ARE GET WORN DOWN ON THE INSIDE EDGE AND IS NOT VISIBLE. THIS CAUSES A SAFETY ISSUE. MY RELATIVELY NEW TIRE BLEW OUT ON THE HIGHWAY AND NEARLY CAUSED A CRASH. I'VE SPENT $3000 IN REPAIRS AND ESTIMATE ANOTHER $1000 IN TIRES THAT HAD TO BE REPLACED PREMATURELY. I WILL FILL ONE OF THESE OUT FOR EACH OF THE INCIDENTS DESCRIBED ABOVE.
AIR BAGSMarch 12, 2019
TAKATA RECALL: AIR BAG LIGHT STAYS ILLUMINATED. SEVERAL YEARS OF SANTA FE HAVE BEEN RECALLED. WHEN CHECKING MY VIN, NO RECALL APPEARS. IT'S THE SAME PROBLEM AS THE OTHER YEARS.
UNKNOWN OR OTHERFebruary 25, 2019
THERE IS AN INCORRECT RECALL NOTICE ON MY VEHICLE FOR A TRAILER HITCH WIRING HARNESS. I DO NOT HAVE A HITCH OR HARNESS. PLEASE REMOVE THIS RECALL NOTICE.
UNKNOWN OR OTHERFebruary 20, 2019
THE LEFT SUN VISOR BROKE AT THE TOP OF THE ARM AND CAN'T BE FIXED WITHOUT REPLACING THE WHOLE THING. WHEN I RESEARCHED IT THERE WERE HUMOROUS COMPLAINTS. IT FALLS DOWN AND HANGS IN FRONT OF MY FACE AS I'M TRYING TO DRIVE. IT'S INCREDIBLY DANGEROUS AND HAS ALMOST CAUSED ME TO BE IN MULTIPLE ACCIDENTS. I'VE BEEN DEALING WITH IT FOR A LONG TIME AS I DON'T HAVE THE $400 THAT THEY WANT TO CHARGE ME TO FIX IT.
ENGINEFebruary 11, 2019
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL TAPPING SOUND COMING FROM THE ENGINE. THE SOUND MADE IT DIFFICULT FOR THE DRIVER TO CONCENTRATE ON THE ROAD. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRED BEANS HYUNDAI (1106 E LINCOLN HWY, LANGHORNE, PA 19047), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000.
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESFebruary 9, 2019
BRAKE LIGHTS REMAIN ON, STABILITY CONTROL IS TURNED OFF AND CRUISE CONTROL DOESN'T WORK. THIS IS A SAFETY HAZARD TO VEHICLES FOLLOWING, A LACK OF VEHICLE STABILITY CONTROL, AN INABILITY TO MAINTAIN A CONSTANT SPEED ON THE FREEWAY. THERE HAS BEEN A HISTORIC RECALL ON THIS ISSUE - BUT NOT FOR THIS SPECIFIC VIN. THIS VEHICLE OBVIOUSLY IS USING THE SAME DEFECTIVE PART. BATTERY RUNS DOWN AND VEHICLE WON'T START UNLESS BATTERY IS DISCONNECTED (DUE TO BRAKE LIGHTS REMAINING ON)
AIR BAGSJanuary 11, 2019
TAKATA RECALL : I WOULD LIKE TO KNOW WHY MY AIRBAGS DO NOT NEED TO BE REPLACED OR ARE NOT LISTED FOR RECALL. IN THE SUMMERTIME THIS VEHICLE SITS IN 90 TO 100 OF A TEMPERATURES WITH THE AIRBAG BEING EXPOSED TO THIS HIGH HEAT.. WHEN I DO A VIN SEARCH THE ONLY THING THAT COMES UP IS A RECALL FOR THE HARNESS HITCH WHICH HAS NOT BEEN PERFORMED TO MY VEHICLE BECAUSE IT DOES NOT HAVE A TOW HITCH ON IT.
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)January 9, 2019
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED TO 20 MPH AND DROVE SLOWLY. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED NAPLETON HYUNDAI (3703 NORTH LAKE BLVD, LAKE PARK, FL 33403, 888-691-9402), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 76,000.
EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEMJanuary 3, 2019
THERE'S BEEN ISSUES WITH THE FUEL PUMP AND PRESSURE GAUGE. WE'VE ALREADY HAD THIS PROBLEM REPAIRED 4 TIMES AND STILL SUSPECT THERE'S A LEAK SOMEWHERE. WE CAN SMELL GAS IN THE VEHICLE WHILE/AFTER PUMPING AND AFTER THE CAR HAS BEEN DRIVEN. ALSO, THERE SEEMS TO BE AN ELECTRICAL ISSUE WITH THE HEADLIGHTS WHEN PRESSING ON THE BRAKES, WHILE DRIVING.
UNKNOWN OR OTHERDecember 14, 2018
TAKATA RECALL THE TRANSMISSION IS GOING TAKATA INFLATORS HAD MY HYNDAI CHECKED OUT AT A GARAGE. TRANSMISSION IS GOING OUT ON IT. ONLY HAVE 161000 MILES ON IT. THE FUEL SENSOR ALSO MESSED UP ON IT, DOES NOT READ RIGHT. HAVE TO GO BY THE ODOMETER TO BE ABLE TELL HOW MUCH GAS I HAVE IN IT. I THINK IT SHOULD BE A RECALL ON THIS YEAR AND MODEL FOR THESE TWO THINGS.HAVE ALWAYS TOOK CARE OF MY VEHICLES, NEVER DROVE THEM HARD. JUST ALL OF A SUDDEN STARTED GOING OUT! THIS HAS REALLY DISAPPOINTED ME IN A HYNDAI. ALL THIS SHOULDN'T BE GOING WRONG WITH IT FOR TBE YEAR, MILES AND VEHICLE. IT NEEDS TO BE RECALLED! THIS IS A EXPENSIVE VEHICLE! HMMM (AND THEY CALL IT A UNLIMITED EDITION)! I WAS GOING DOWN THE HIGHWAY AND ALL OF A SUDDEN IT GOT UP TO 40 MPH AND IT WOULD NOT GO IN OVER DRIVE. ALMOST GOT REAR ENDED WHEN THIS HAPPENED.
TIRES,TRAILER HITCHESNovember 29, 2018
I HAVE A RECALL ON MY VEHICLE THAT HAS NOT BEEN COMPLETED YET ON THE TRAILER HITCH, AND SINCE I HAD THE VEHICLE AND STARTED DRIVING IT I HAVE TOLD THE CAR DEALER SEVERAL TIMES THAT THE TPMS THAT THE ICON HAS BEEN ON AND EVEN HAVING IT LOOKED AT SEVERAL TIMES IT WON?T STAY OFF WHEN I DRIVE I GET WEIRD PULLING EVEN AFTER HAVING AN ALIGNMENT DONE. I TRAVEL FREQUENTLY AND NEED TO KNOW IS THIS SOMETHING TO WORRY ABOUT! I DID CHECK THE VIN IT ONLY SHOWS THE RECALL FOR THE RECALL INCOMPLETE FOR THE TRAILER HITCH WIRING RECALL NUMBER 085 NHTSA NUMBER 08E055000, VIN NUMBER [XXX]! CAN SOMEONE PLEASE CONTACT ME ON WHAT TO DO ABOUT THIS AT [XXX] I LEASED THIS VEHICLE IN FEBRUARY THEY DIDN'T LET ME KNOW ABOUT THE RECALL BUT SINCE THERE WAS A RECALL ON MY DAUGHTER VEHICLE WHEN SHE CHECKED I CHECK FOR MINE AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
UNKNOWN OR OTHERNovember 29, 2018
I KNOW WHAT'S GOING ON WITH IT
FUEL/PROPULSION SYSTEMNovember 24, 2018
THE FUEL LEVEL SENSOR HAS GONE BAD. FROM MY RESEARCH, THIS IS A KNOWN PROBLEM WITH THE 2007 SANTA FE. IT HAS BECOME NECESSARY TO USE MY TRIP METER TO GAUGE HOW MUCH FUEL I HAVE.
UNKNOWN OR OTHERNovember 23, 2018
PLASTIC INSIDE DOOR HANDLES FATIQUED AND SNAPPED OFF PREVENTING DOOR FROM BEING OPENED FROM INSIDE! (SERIOUS SAFETY ISSUE) HOW DO YOU GET OUT OF THE CAR IF YOU CAN'T OPEN THE DOOR?
EXTERIOR LIGHTING,VISIBILITY/WIPEROctober 24, 2018
THE HEADLGHTS ON LOW BEAM BLOCK OUT THE TOP 1/3 OF THE HEADLIGHT BEAM AND 2/3 OF THE HEADLIGHT BEAM WHEN THE CAR IS GOING DOWN HILL. THIS EYEBROW EFFECT IS NOT SHOWING WHEN THE HIGH BEAMS ARE ON. IN ADDITION WHEN THE LOW BEAMS ARE IN USE, THE MYVISION ON BOTH SIDES OF THE CAR IS BLOCKED OUT. THIS SEEMS TO BE A COMMON COMPLAINT WHICH HYUNDAI WILL NOT ADDRESS CLAMING THERE IS NO FIX SINCE THE LIGHTS ARE PERFORMING AS DESIGNED. AT THIS POINT IN TIME THEY DO NOT OFFER A REMADY. THIS EYEBROW EFFECT APPEARS WHEN THE CAR IS STATIONARY OR IN MOTION BUT ONLY ON THE LOW BEAMS.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESOctober 21, 2018
CHECK ENGINE LIGHT STAYS ON AFTER A PROFESSIONAL RESET BRAKES LIGHT WONT GO OFF UNLESS I UNHOOK THE BATTERY
AIR BAGSOctober 17, 2018
AIR BAG WARNING LIGHT STAYS ON
SERVICE BRAKESOctober 15, 2018
CHECK ENGINE LIGHT CAME ON AND THE DIAGNOSTIC CODE (P0504) REVEALED THAT IT WAS THE BRAKE LIGHT SWITCH.
SUSPENSIONAugust 27, 2018
EXCESSIVE RUST RIGHT REAR TRAILING ARM AT SUBFRAME - IS ESSENTIALLY RUSTED TO THE POINT IF THIS JOINT FAILS IT WILL CAUSE AN ACCIDENT. THIS WE FOUND OUT THAT THIS IS PART OF A HYUNDAI RECALL CAMPAIGN 947 WEN WE CALLED THE DEALER AND HYUNDAI. SCHEDULED APPOINTMENT AT DEALER TO HAVE CHECKED, TAKE PICTURES,ORDER PARTS AND REPAIRED
ELECTRICAL SYSTEMAugust 15, 2018
WE HAVE A 2007 HYUNDAI SANTA FE LIMITED V6 3.3L WITH ~80K MILES THAT SUFFERED AN ALTERNATOR FAILURE WHILE DRIVING YESTERDAY 8/14: CAR LOST ALL POWER IN THE MIDDLE OF THE ROAD AND STALLED... HOPEFULLY WITHOUT MUCH TRAFFIC AROUND. WE THOUGHT IT WAS A BATTERY PROBLEM, SO WE GOT A NEW BATTERY BUT PROBLEM HAPPENED AGAIN. WE CHECKED TO SEE IF OTHERS HAD SIMILAR PROBLEMS AND FOUND THERE WAS A SANTA FE 2007'S RECALL ON A VALVE GASKET IN 2016. NOW, IT SEEMS OUR OLD HYUNDAI DEALER CHANGED IT DURING THE 60K MAINTENANCE (WE DIDN'T RECEIVE A NOTICE OR WERE TOLD ABOUT IT AT THAT TIME, ALTHOUGH TODAY WE FOUND THEY DID IT IN 2016 B/C WE WERE INFORMED ABOUT THAT IN THE DEALER THIS MORNING). IN ANY CASE, WE TOWED THE CAR TO A CLOSER HYUNDAI DEALER (CAR WOULD NOT MOVE EVEN AFTER BATTERY JUMP) AND THEY BASICALLY TOLD US THE REPLACED GASKET DIDN'T WORK AND IMPACTED THE ALTERNATOR. PROBLEM IS, THE CAR IS 11 YEARS OLD AND IS 'OUT OF WARRANTY'. THEY ARE 'CHECKING WITH CORPORATE' WHETHER THEY SHOULD CHARGE US FULL PRICE FOR THE REPAIR ($1700) EVEN IF THE PROBLEM IS -MORE THAN LIKELY- RELATED TO THAT RECALL... SO, MY QUESTION: SINCE THE PROBLEM THAT THE WORK DONE IN 2016 SHOULD FIX STILL HAPPENED, AM I STILL COVERED BY THAT RECALL? DO FREE-COST RECALLS END WITH THE WARRANTY (10-YR) FOR THE CAR? I REALLY THOUGHT RECALLS DO NOT END.THANKS IN ADVANCE. P.S. I ALSO WROTE A SIMILAR NOTE THROUGH YOUR FACEBOOK PAGE.
STEERINGJune 26, 2018
IN 3 INCIDENTS I BACKED THE CAR OUT OF PARKING SPOT, THEN FORWARD DOWN THE LANE AND RIGHT TURN AT THE END OF THE LANE, THE STEERING LOCKED AND I LOST CONTROL OF THE CAR. IN PANIC, I BRAKED, PUT THE CAR IN PARK AND BACK IN DRIVE AND I WAS ABLE TO REGAIN CONTROL OF THE STEERING. A 4TH INCIDENT OCCURRED AFTER I HAD BEEN DRIVING FOR A WHILE AND I WAS MAKING A RIGHT HAND TURN INTO THE GROCERY STORE. ALL 4 TIMES HAPPENED TURNING RIGHT, AND ALL 4 I HAD TO BRAKE, PUT IN PARK, THEN DRIVE. TOOK TO THE DEALERSHIP, NOT HELPFUL, IF THEY CAN'T RECREATE THE PROBLEM THEY CAN'T FIX. IT DOESN'T HAPPEN ALL THE TIME, BUT SERIOUS SAFETY ISSUE. THEY SAID HYUNDAI'S APPROACH IS TO NOT REPLACE PARTS BUT FIRST RECREATE ISSUE. DOESN'T IT SEEM LIKE THIS IS SOMETHING RELATED TO STEERING WHEEL. ALL OCCURRED IN MONTH OF JUNE 2018.
FUEL/PROPULSION SYSTEMJune 18, 2018
THE GAS GAS DOES NOT WORK, THEY SAID IT WAS THE FUEL LEVEL SENSORS. THIS IS A GREAT DANGER AS I RAN OUT OF GAS AT A HIGH SPEED WITH MY 3 YEAR OLD SON IN THE CAR. THIS NEEDS TO BE ADDRESSED IMMEDIATELY. AFTER THIS HAPPENED I HAVE READ A TON OF OTHER COMMENTS REPORTING THE SAME THING, HYUNDAI SHOULD BE ASHAMED THEY HAVEN'T CORRECTED THIS ISSUE!
STRUCTURE,UNKNOWN OR OTHER,ENGINEJune 18, 2018
THE SUB FRAME THAT'S HOLDING THE ENGINE IS RUSTING APART ALMOST MISSING A HUGE PART OF IT WHICH IS A CAUSE FOR CONCERN FOR THE SAFETY OF ME AND MY CHILDREN. ESPECIALLY BEING THAT I WAS NEVER INFORMED OF THIS ISSUE UPON PURCHASING THIS AS A "CERTIFIED VEHICLE". ONLY HAD IT FOR ONE YEAR.
FUEL/PROPULSION SYSTEMMay 29, 2018
MY CHECK ENGINE LIGHT CAME ON. WHEN I TOOK IT TO MY MECHANIC THE REASON WAS MY FUEL SENSOR IS NOT WORKING. MY GAS GAUGE DOES NOT TELL ME HOW MUCH GAS IS IN THE CAR. THE REPAIR WOULD BE COSTLY AND REQUIRES THE REMOVAL OF THE GAS TANK. DUE TO THIS DEFECT, MY CAR WILL NOT PASS MD EMISSIONS TESTING. THE GAS GAUGE WORKS INTERMITTENTLY TO LET ME KNOW HOW MUCH FUEL IS IN THE CAR SO I NEED TO MONITOR HOW MANY MILES BETWEEN FILL UPS IN ORDER TO NOT RUN OUT OF GAS. IT OPERATES SPORADICALLY WHILE MOVING OR STOPPED.
ELECTRONIC STABILITY CONTROL (ESC)May 22, 2018
"TAKATA RECALL" MY CAR CONSTANTLY HAS THE ESC OFF LIGHT COME ON WHILE I'M DRIVING. I CAN BE GOING 5 MILES PER HOUR OR 60 MILES PER HOUR. I CAN BE IN MY NEIGHBORHOOD OR RIDING ON THE INTERSTATE. I WAS SITTING STILL THE OTHER DAY AND THE LIGHT CAME ON CAUSING ME TO NOT BE ABLE TO HIT THE GAS. THIS HAS BEEN GOING ON FOR OVER A WEEK NOW, SINCE 05/14/18.
ELECTRONIC STABILITY CONTROL (ESC)May 21, 2018
THE ELECTROIN STABILITY CONTROL (ESC) FUNCTION ON MY 2007 HYUNDAI SANTA FE HAS BEGUN FAILING SINCE APRIL 2018. THE WARNING LIGHT WILL RANDOMLY COME ON BETTER THAN HALFO OF THE TIME WE OPERATE THE VEHICLE. THERE IS A PUSH-BUTTON SWITCH THAT ALLOWS MANUAL CONTROL OF THIS FEATURE THAT NOW DOES NOTHING. THIS FAILURE SHOWS TO BE PART OF A VOLUNTARY RECALL OF 2007 HYUNDAI SANTA FE VEHICLES - SEE NHSTA CAMPAIGN ID NUMBER: 13V1130000 (HYUNDAI # 110). CHECKING WITH HYUNDAI, THEY INDICATE MY VEHILE VIN IS NOT PART OF THE RECALL THOUGH THE DESCRIPTION OF THE FAILURE MATCHES WHAT IS HAPPENING TO THE VEHICLE. THE FAILURE CAN OCCUR AT START UP, SHORTLY AFTER BEGINNING DRIVING, WHILE DRIVING, OR NOT AT ALL.
ELECTRICAL SYSTEM,ENGINEMay 15, 2018
THERE WAS A RECALL ON THE VALVE COVER GASKET AS ITS POOR DESIGN CAUSED IT TO FAIL AND LEAK INTO THE ALTERNATOR CAUSING THE ALTERNATOR TO EVENTUALLY FAIL. I'VE HAD IT REPLACED TWICE AND THE THIRD GASKET HAS FAILED AND IS LEAKING INTO THE ALTERNATOR ONCE AGAIN. HYUNDAI HAS FAILED TO CREATE A PERMANENT SOLUTION TO THIS ISSUE AND SHOULD CONTINUE TO REPLACE THE GASKET AND ALTERNATOR IF NECESSARY UNTIL THEY DO.
POWER TRAIN,ELECTRICAL SYSTEMApril 10, 2018
VEHICLE INTERMITTENTLY DOES NOT TURN ON WITHOUGHT CYCLING OF THE SHIFTER FROM PARK TO DRIVE REPEATEDLY. I HAVE TAKEN THE CAR TO A REPUTABLE ASE CERTIFIED MECHANIC AND WAS INFORMED THAT IT WAS A BAD SHIFTER CABLE. HE ALSO STATED THIS WAS A KNOW PROBLEM WITH THIS YEAR AND MODEL VEHICLE.
POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEMApril 9, 2018
I HAD JUST GOTTEN ON THE INTERSTATE AND THE CAR STARTED AND CONTINUED ACCELERATING ON ITS OWN. I HAD THE WIPERS GOING; CRUISE WAS NOT TURNED ON OR SET, THERE WAS NOTHING OBSTRUCTING BRAKE OR ACCELERATOR PETALS. I TURNED THE LIGHTS TO AUTO THEN DOWN TO RUNNING LIGHTS THEN TO THE ON POSITION. JUST AT THAT MOMENT WHEN I PUT THE LIGHTS IN THE ON POSITION IS WHEN IT TOOK OVER THE ACCELERATOR. I TRIED STEPPING ON THE BREAK AND IT DID NOTHING AS THE VEHICLE CONTINUED TO ACCELERATE. I MADE IT TO THE OFF RAMP TO GET OFF THE INTERSTATE IMMEDIATELY. I TRIED TURNING CRUISE ON THEN OFF AND DOWN SHIFTING. THEN I PUT IT INTO NEUTRAL AND IT STOPPED ACCELERATING BUT I STILL COULD NOT BRAKE. I STARTED TO PUSH ON THE EMERGENCY BRAKE AND WE STARTED TO SLOW DOWN UNTIL WE COASTED INTO A GAS STATION AND SHUT THE CAR OFF. I CALLED ROADSIDE ASSISTANCE AND WAS TOWED TO A GARAGE. I CALLED HYUNDAI SERVICE AND THEY TOLD ME IF NOTHING IS FOUND OR IT CAN'T BE FIXED THAT I SHOULD CONTACT CONSUMER AFFAIRS. I DID SOME RESEARCH AND FOUND OVER 50 COMPLAINTS FOR THIS SAME THING. APPARENTLY THIS HAS TO DO WITH THE FACT THAT THE THROTTLE CONTROL IS DRIVEN BY THE COMPUTER/ELECTRIC. BECAUSE OF THIS SOMETHING LIKE A POWER SURGE HAPPENS THAT CAUSES THE ACCELERATION AND THE BRAKES TO NOT WORK. IF THIS WOULD HAVE HAPPENED TO ME WITH MORE TRAFFIC, I WOULD HAVE CRASHED. IT APPEARS TO BE FINE NOW BUT I UNDERSTAND IT IS INTERMITTENT AND CAN'T BE DUPLICATED; THEREFORE, HYUNDAI WILL NOT DO ANYTHING ABOUT IT. THE FACT OF THE MATTER IS THEY DON'T KNOW WHAT TO DO. BUT IT DOESN'T CHANGE THE FACT THAT THIS CAUSES ACCIDENTS AND IS A SAFETY ISSUE. I AM NOW SCARED TO DRIVE MY OWN VEHICLE. COMPLAINTS/INVESTIGATIONS/RECALLS WERE FOUND ON: NHTSA.GOV, FORUM.EDMONDS.COM UNDERSTANDING ISSUE FOUND ON: SUDDENACCELERATION.COM
FUEL/PROPULSION SYSTEMApril 1, 2018
FUEL GAGE STOPPED REGISTERING FUEL IN TANK, EMPTY LIGHT IS ON, NO GUAGE MOVEMENT OF NEEDLE. HAVE TO GUESS ON AMOUNT OF FUEL IN TANK.
SERVICE BRAKESMarch 29, 2018
I HAVE A PROBLEM WITH THE ESC UNIT. I CAN BE DRIVING DOWN THE ROAD AND THE RIGHT HAND FRONT BREAK WILL ALL OF A SUDDEN AT RADIUM GRAB AND JERK THE CAR TO THE RIGHT. THIS PROBLEM HAS OCCURRED AT SPEEDS RANGING FROM 35 TO 70 MPH. I HAVE TAKEN THE CAR TO THE HYUNDAI DEALERSHIP 3 OR 4 TIME TO GET THE PROBLEM FIXED AND HAVE SPENT $1,300.00 AND THEY STILL HAVEN'T FIXED THE PROBLEM. I AM BEING TOLD WE DON'T FIND ANYTHING WRONG. WE NEVER KNOW WHEN IT IS GOING TO HAPPEN AND I CAN ONLY HOPE THAT IT DOESN'T HAPPEN WHEN IN A SITUATION THAT IT CAUSES SOMEONE TO GET HURT OR KILLED. I HAVE ASKED THAT EITHER DISCONNECT THE ESC SYSTEM OR REVERSE IT SO THAT IT IS NOT ON UNTIL YOU NEED IT AND THE HYUNDAI SERVICE PEOPLE SAY THAT CAN'T BE DONE. I DO NOT BELIEVE THAT IS CORRECT BUT THEY ARE THE SMART PEOPLE ON THE CAR. I WILL TELL YOU THIS IF THIS PROBLEM CAUSES AN ACCIDENT THAT SOMEONE GETS HURT I WILL BE SEEKING AN ATTORNEY AND NOTIFYING THE INSURANCE OF THE PROBLEM AND THE FACT THAT HYUNDAI HAS NOT FIXED THE PROBLEM. PLEASE HELP ME WITH THIS PROBLEM. THANKS
POWER TRAINMarch 21, 2018
'INTERMITTENTLY' HESITATES TO ALMOST STALL ON MOVING FORWARD FROM STOP, AND 'BUCKS' WHILE MOVING STEADILY AT CONSTANT SPEEDS BELOW 40MPH. AVERAGE GAS MILEAGE HAS DETERIORATED FROM 19 - 20 TO 15 - 16. CAR HAS ALWAYS RUN ON MOBILE ONE AND REGULARLY SERVICED. CAR HAS STALLED WHILE IN MOTION ON OPEN ROAD!
STEERING,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMMarch 13, 2018
I BOUGHT TGIS CAR IN DEC.2017 FROM A USED CAR DEALERSHIP..SHOETLY AFTER THE ENGINE LIGHT CAME DAYS LATER BROUGHT THE CAR BACK AND THE SALESMAN/OWNER SAID ITS THE GAS CAP..CAME ON 3 MORE TIMES..THEY KEPT SAYING ITS THE GAS CAP..WELL I TIGGTEN THAT CAP TILL IT CANT TURN.ANOTHER THING THE BACK END OF THE CAR MAKES BUMOING NOISES ESPECIALLY GOING OVER A BUMP!! IT FEELS LIKE BACK ENDS GOING TO FALL OFF..LAST WEEK MY W YEAR OLD GRANDDAUGHTER WAS SITTING IN HER CARSEAT BEHIND THE DRIVERSIDE,I WAS IN PASSENGER SEAT AND I HEARD A THUMP.I LOOKED MY GRANDDAUGHTER LOOKED SCARED..UHOH SHE SAYS.SHE DIDNT DROP ANYTHING..THE PASSENGER FRONT SEAT THE BACK OF IT FELL OFF!! WTH!!!
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESFebruary 12, 2018
SENSORS -ARE BAD. HAVE TO TURN OFF ESC TO KEEP FROM ABS PULLING ME OFF THE ROAD. FEELS LIKE BRAKES ARE FALLING OUT. SOMEONE ELSE I SAW SAID SHE HAD SAME ISSUE. I PAID OVER $2,000 TO GET BRAKES FIXED AT DEALERSHIP-NEVER FIXED ISSUE. I TURN OFF BUTTON ONLY GIVE ME A CHANCE TO DRIVE.
FUEL/PROPULSION SYSTEMJanuary 18, 2018
FUEL LEVEL SENSOR STOPPED WORKING SO CAN NO LONGER TELL HOW MUCH GAS IS IN THE CAR. IT CAUSED THE CHECK ENGINE LIGHT TO COME ON. I AM MANUALLY HAVING TO TRACK HOW MANY MILES I HAVE TRAVELED SINCE LAST FILL UP. THIS IS COMPLETELY FRUSTRATING IF NOT UNSAFE BASED ON THE FACT THAT I SEE THAT NUMEROUS HYUNDAI SANTA FE OWNERS HAVE REPORTED THIS SAME ISSUE. PLEASE CONSIDER ASKING FOR A RECALL ON THIS.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKESDecember 22, 2017
CRANKSHAFT HARMONIC BALANCER BROKE APART WHICH CAUSED LOSS OF CONTROL: ( OF THE STEERING, BRAKES, LIGHTING, ETC. ) THE VEHICLE WAS IN MOTION AT A VERY LOW SPEED WHILE TURNING INTO A DRIVEWAY! FORTUNATELY I WAS ABLE TO IMMEDIATELY STOP AND SHUT OFF THE ENGINE WHICH PREVENTED EXCESSIVE DAMAGE FROM SHRAPNEL. IF THIS OCCURRED AT THE INTERSTATE SPEEDS, IT COULD HAVE PROVED CATASTROPHIC FOR MYSELF, PASSENGERS AND OTHER HIGHWAY TRAVELERS. MY CHECKING ONLINE DISCLOSED THERE ARE MANY OCCURRENCES OF THIS NATURE! UNFORTUNATELY I DID NOT TAKE PHOTOS.
VISIBILITY/WIPERDecember 8, 2017
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VISOR FRACTURED AND DETACHED FROM THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.
ENGINEDecember 7, 2017
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THERE WAS A CONSTANT OIL LEAK CONCERNING THE VALVE COVER GASKET. THE PREVIOUS VEHICLE OWNER HAD THE GASKET REPLACED AND RESEALED MORE THAN FIVE TIMES, BUT THE FAILURE CONTINUED. WITHIN TWO MONTHS OF THE CONTACT OWNING THE VEHICLE, THE PART WAS REPLACED AND RESEALED BY THE DEALER (LITHIA RENO HYUNDAI, 2620 KIETZKE LN, RENO, NV 89502, (775) 800-5703) AND REPLACED UP TO SIX TIMES TOTAL. THE DEALER ALSO REPLACED THE ALTERNATOR DUE TO THE FAILURE CAUSING OIL TO LEAK INTO THE PART. IN ADDITION, THE MANUFACTURER PROVIDED AN UNKNOWN RECALL REPAIR, BUT THE FAILURE PROGRESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED SEVERAL TIMES THAT THE REMEDY FAILED. THE MANUFACTURER STATED THAT THEY PROVIDED A GOOD WILL SOLUTION OF COVERING THE REPLACEMENT AND RESEALING IT TWICE. IF THE FAILURE RECURRED, THE CONTACT WOULD NEED TO HAVE THE DEALER DIAGNOSIS AND REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
ELECTRONIC STABILITY CONTROL (ESC)November 11, 2017
ESC IS INTERMITTENTLY TURNING ITSELF OFF FOR NO APPARENT REASON WHEN I AM DRIVING. HAPPENS MOSTLY WHEN I FIRST START DRIVING AND AM AT A VERY LOW SPEED, BUT ALSO HAPPENS ON THE HIGHWAY AT HIGHER SPEEDS AT TIMES. ONLY WAY TO TURN IT BACK ON IS TO TURN OFF THE ENGINE AND RE-START. IS HAPPENING MORE FREQUENTLY OVER THE LAST WEEK (ALMOST A DAILY OCCURRENCE).
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMNovember 9, 2017
FUEL GAGE ALWAYS CHANGES LEVELS. CONSTANTLY MAKING THE LOW GAS LIGHT TO TURN ON EVEN AFTER FILLING THE GAS TANK UP AT THE GAS STATION. ITS VERY DANGEROUS TO NOT KNOW WHERE YOU GAS LEVEL IS WHEN MANY USE THE SANTA FE AS THEIR FAMILY CAR TO TRANSPORT THEIR CHILDREN. ITS BEEN HAPPENING THE PAST WEEK
FUEL/PROPULSION SYSTEMOctober 29, 2017
FUEL GAGE REPORTS INACCURATE READINGS CAUSES CHECK INGINE LIGHT TO COME ON.
FUEL/PROPULSION SYSTEMOctober 20, 2017
FUEL INDICATOR GAUGE IS BROKEN. DOES NOT PROPERLY INDICATE FUEL LEVEL. CHECK ENGINE LIGHT IS ALWAYS ON DUE TO THIS MALFUNCTION. VERY COMMON PROBLEM ACCORDING TO ONLINE SEARCH. TOO EXPENSIVE TO FIX WHEN IT SHOULD BE COVERED UNDER HYUNDAI RECALL WHEN IT IS SUCH A COMMON PROBLEM. I WILL NOT KNOW IF THERE ARE OTHER ENGINE ISSUE WITH THE CHECK ENGINE LIGHT ALWAYS ON. DANGEROUS.
STEERING,WHEELS,SERVICE BRAKESOctober 14, 2017
SOMETIMES WHEN I MAKE A LEFT OR IGHT TURN, THE ANTI LOCK BRAKES CAUSE THE VEHICLE TO SLOW DOWN. THIS ISN'T THE ONLY ISSUE BUT THE CAR TURNS OFF AND THE STEERING LOCKS. IM NOT ABLE TO TURN OR STOP. THIS HAPPENS WHEN IM AT A VERY SLOW SPEED WHILE TURNING. IT HAPPENED NUMEROUS TIMES. I WENT ONLINE AND IT WAS MANY COMPLIANTS AND REVIEWS ON THE 2003 TO 2006 MODELS. IM REALLY AFRAID THIS CAN CAUSE A COLLISION. IM NOT THE ONLY PERSON WHO HAD ISSUES WITH MY VEHICLE. THIS HAPPENED WHEN I GOT OFF THE INTERSTATE AND MADE A TURN ON A STREET WHILE STEERING. SOMEONE NEED TO INVESTIGATE THIS ISSUE. I HAD OTHER RECALLS ON MY VEHICLE IN THE PAST.
VEHICLE SPEED CONTROLOctober 5, 2017
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE THE CONTACT'S STEPSON WAS DRIVING 30 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 60 MPH. THE DRIVER WAS ABLE TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS TAKEN TO CAREY MOTORS (3204 FRUITVALE BLVD, YAKIMA, WA 98902), BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY NEEDED TO RUN TESTS AT THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
ELECTRONIC STABILITY CONTROL (ESC)October 2, 2017
LIGHT COMES ON INTERMITTENTLY FOR NO REASON. I HAVE NO IDEA IF IT IS WORKING OR NOT. STARTED ABOUT 85,000 MILES. APPEARS TO BE COMMON PROBLEM WITH THIS MODEL AND YEAR. HAPPENS FREQUENTLY DURING DRIVING.
FUEL/PROPULSION SYSTEMOctober 2, 2017
FUEL INDICATOR GAUGE IS BROKEN. DOES NOT PROPERLY INDICATE FUEL LEVEL. CHECK ENGINE LIGHT IS ALWAYS ON DUE TO THIS MALFUNCTION. VERY COMMON PROBLEM ACCORDING TO ONLINE SEARCH. TOO EXPENSIVE TO FIX WHEN IT SHOULD BE COVERED UNDER HYUNDAI RECALL WHEN IT IS SUCH A COMMON PROBLEM. I WILL NOT KNOW IF THERE ARE OTHER ENGINE ISSUE WITH THE CHECK ENGINE LIGHT ALWAYS ON. DANGEROUS.
STRUCTUREOctober 2, 2017
DOOR LOCKS DO NOT WORK PROPERLY. SOMETIMES LOCK, SOMETIMES DO NOT. MOSTLY THEY UNLOCK BUT DO NOT LOCK PROPERLY. THE KEY FOB ALSO DOES NOT ALWAYS WORK. HAVE HAD THE BATTERY AND SYSTEM CHECKS AND THERE WERE NO ISSUES. DANGEROUS TO HAVE DOORS NOT LOCK PROPERLY FOR A SINGLE WOMAN IN PARKING LOTS OR EVEN WITH THE CAR PARKED OUTSIDE AT NIGHT.
UNKNOWN OR OTHERSeptember 23, 2017
MY DRIVERS SIDE SUN VISOR BROKE WHEN PULLING IT DOWN AS I WAS DRIVING, LITERALLY HUNG IN MY FACE AND ALMOST CAUSED AN ACCIDENT. 2 WEEKS LATER, THE PASSENGER SIDE BROKE. READING ON LINE, SEVERAL SIMILAR PROBLEMS REPORTED.
ELECTRONIC STABILITY CONTROL (ESC)August 8, 2017
ESC OFF LIGHT COMES ON THEN VEHICLE SLOWS DOWN TO 20 MPH AND WILL NOT SPEED UP. MUST PARK TURN ENGINE OFF TO GET TO GO AGAIN. NO LONGER WORKS.
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMAugust 3, 2017
MY ENGINE LIGHT IS STILL ON AFTER REPLACING THE FUEL SENSOR 2 TIMES AND FUEL PUMP I DO NOT EVEN KNOW HOW MUCH GAS IS IN MY CAR BECAUSE THE GAUGE IS NOT CORRECT. NO MATTER WHAT THEY DO THE ENGINE LIGHT REMAINS ON IT FAILED THE E CHECK ?????? THERE HAS BEEN THOUSANDS OF PEOPLE WITH THIS SAME PROBLEM
ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEMAugust 1, 2017
THE SENSORS THAT READ THE GAS WENT OUT ABOUT 5 YEARS AGO
FUEL/PROPULSION SYSTEMJuly 14, 2017
2007 HYUNDAI SANTA FE FUEL GAUGE FLOATS FROM FULL TO EMPTY. BAD SENSORS. COST TO REPLACE IS NEARLY 1000.00 CONSIDERABLE SAFETY ISSUE, AS YOU NEVER KNOW PRECISELY HOW MUCH FUEL IS LEFT IN TANK. ASKING FOR RECALL.
VEHICLE SPEED CONTROLJuly 14, 2017
IN 8/2015 WE EXPERIENCED AN OCCURRENCE OF SUDDEN, UNINTENDED ACCELERATION ON A CITY STREET WHILE DRIVING. MY WIFE WAS ABLE TO STOP THE VEHICLE BY HARD BRAKING AND SHUTTING THE ENGINE OFF. SHE WAS ABLE TO DRIVE IT HOME AND WE HAD IT TOWED TO THE HYUNDAI DEALER. THEY DIAGNOSED THE PROBLEM: "...CHECKED AND FOUND VEHICLE THROTTLE BODY TO HAVE A POOR RESPONCE (SIC)." THEY REPLACED THE THROTTLE BODY FOR A CHARGE OF $597.94, INFORMING ME THAT IT WASN'T COVERED UNDER THE 10 YEAR/100,000 MILE WARRANTY. THE PROBLEM RECURRED TODAY (7/14/2015), AGAIN WHILE DRIVING ON A CITY STREET. WHEN I CALLED THE SERVICE MANAGER TO REPORT THE INCIDENT I WAS TOLD TO DROP THE VEHICLE OFF AND THEY'D LOOK AT IT. I'LL HAVE IT TOWED IN TO THE SHOP, AS THIS IS NOT A CONDITION WITH WHICH I'D NOT CARE TO DRIVE. THE FACT THAT THIS CONDITION RECURRED INDICATES THAT THE PROBLEM IS GENERIC IN NATURE, AND THAT HYUNDAI IS NOT CONSIDERING IT EITHER GENERIC OR SERIOUS ENOUGH TO ADDRESS. I BELIEVE THAT THERE WILL BE OTHER VEHICLES EXPERIENCING THE ISSUE NOW THAT THE "FLEET" OF HYUNDAI SANTA FE SUVS IS AGING BUT STILL IN SERVICE. I BELIEVE THAT IT IS ESSENTIAL THAT HYUNDAI ADDRESS THE ISSUE SYSTEMATICALLY BEFORE SERIOUS INJURIES OCCUR.
SERVICE BRAKES,FUEL/PROPULSION SYSTEMJuly 2, 2017
APPROXIMATELY 2015 THE FUEL LEVEL SENSORS BEGAN MALFUNCTIONING AND THEN FAILED COMPLETELY WITHIN A FEW WEEKS CAUSING THE VEHICLE TO CONSTANTLY SHOW AN EMPTY FUEL LIGHT EVEN WHEN FULL. IN 2017 AT SOME THE PASSENGER SIDE REAR BRAKE CALIPER BRACKET PINS SEIZED WITH NO NOTICEABLE DRIVING DIFFERENCE UNTIL DRIVERS SIDE REAR ROTOR BEGAN TO FAIL. I DO NOT KNOW HOW LONG I HAVE BEEN DRIVING WITH ONLY 1 REAR BRAKE. HYUNDAI DOESN'T SELL THE PARTS THAT NEED TO BE REPLACED. THE WHOLE CALIPER MUST BE PURCHASED NOT JUST THE DEFECTIVE PARTS.
SUSPENSION,UNKNOWN OR OTHERJune 19, 2017
I GOT A LETTER FOR A RECALL FOR UNDERBODY CORROSION PREVENTATIVE CARE, HOWEVER WHEN I TOOK TO THE DEALER TO GET THIS DONE, THE UNDERCARRIGE/UNDERBODY WAS ALREADY TOO CORROTED/DAMAGED AND HYUNDAI IS NOT WILLING TO FIX IT, INSTEAD THEY ARE TRYING TO OFFER ME $4,800 WHICH WILL NOT BUY ME A NEW SUV CAR. AND THIS IS DUE TO A MANUFATURE DEFFECT.
FUEL/PROPULSION SYSTEMJune 19, 2017
THE GAS SENSOR IS MALFUNCTIONING. CAUSE THE TANK TO SHOW OUT OF GAS WHEN THERE IS AT LEAST A HALF A TANK IN IT. THIS HAS ALSO CAUSED THE CHECK ENGINE LIGHT TO COME ON AND OFF WHENEVER IT WANTS TO. I WOULD TRAVEL TO GET IT CHECK ONLY FOR THE LIGHT TO BE OFF. I AM UNABLE TO SAFELY DRIVE WITH OUT FILLING UP MY TANK EVERY COUPLE OF DAY TO ENSURE THAT I ACTUALLY HAVE GAS. IT IS CAUSING THE CAR TO BE SLOW IN STARTING AFTER A LIGHT OR WHEN TRYING TO MERGE WITH TRAFFIC, HITTING THE GAS DOES NOT REALLY DO MUCH. IT'S A DANGER ON THE ROAD. IN DOING A QUICK GOOGLE SEARCH WHILE TRYING TO DETERMINE WHAT THE ISSUE MIGHT BE - IT SEEMS THIS IS A WIDE SPREAD AND KNOWN HYUNDAI PROBLEM THAT HASN'T BEEN ADDRESSED BECUASE THERE HAS NOT BEEN A LOSS OF LIFE. IT SHOULDN'T HAVE OT GET THAT FAR TO PREVENT WHAT IS AN OBVIOUS AND WIDESPREAD ISSUE.
STEERING,VEHICLE SPEED CONTROL,ENGINEJune 11, 2017
ON A JUNE 3, 2017, WE WERE EXITING THE HIGHWAY. DURING THE TURN IN TRAFFIC, THE CAR SLOWLY LOST ALL POWER. ALL OF THE LIGHTS LIT UP AND THE SPEEDOMETER, GAS GAUGE AND RPM INDICATORS WERE MOVING BACK AND FORTH. WE WERE ABLE TO GLIDE TO THE LIGHT IN TRAFFIC AND MAKE IT TO A PARKING LOT SAFELY. I AM SO GLAD WE DID NOT HAVE AN ACCIDENT!! MY HUSBAND SHIFTED THE GEAR TO PARK AND THE CAR RESTARTED WITH NO PROBLEMS. WE WILL BE TAKING IT TO A HYUNDAI DEALER BECAUSE THIS COULD HAVE BEEN POTENTIALLY LIFE THREATENING. IS THERE A RECALL PUT THERE? THIS WAS OUR FIRST EXPERIENCE LIKE THIS WITH THE CAR.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMJune 8, 2017
BOTH FUEL GAUGE SENDING UNITS NEEDED TO BE REPLACED AT 91,000 MILES. CHECK ENGINE LIGHT AND IMPROPER/INACCURATE FUEL GAUGE READINGS PROMPTED THE REPAIR WHICH COST OVER $400 AT MY LOCAL MECHANIC. PER THE MECHANIC AND INTERNET RESEARCH, THIS ISSUE SEEMS TO BE PREVALENT WITH PRE-2010 SANTA FE MODELS AS HE RECENTLY REPLACED ANOTHER SET OF FUEL GAUGE SENDING UNITS IN A SANTA FE. CLEARLY NOT NORMAL WEAR AND TEAR.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMMay 9, 2017
FOR THE LAST 3-6 MONTHS MY ENGINE LIGHT AND FUEL GAUGE HAVE BEEN ACTING UP. MY ENGINE LIGHT COMES ON TO CHECK ENGINE AT SAME TIME MY FUEL AMOUNT READS EMPTY OF 1/4 TANK AMOUNT AFTER I JUST FILLED UP. I'M TOLD THAT I NEED TO REPLACE DEFECTIVE SENSORS FOR 600.00 PLUS DOLLARS AS SOON AS POSSIBLE. I DONT WANT TO RUN OUT OF FUEL BY A BAD READ OUT OR STALL IN TRAFFIC.
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,FUEL/PROPULSION SYSTEMMay 4, 2017
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. UPON STARTING THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AFTER DRIVING A SHORT DISTANCE, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, WHICH PRODUCED FAILURE CODES FOR THE FUEL SENDERS AND BRAKE LIGHT SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V113000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
AIR BAGSMay 3, 2017
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
UNKNOWN OR OTHERMay 2, 2017
WHEN STARTING OUR 2007 HYUNDAI SANTA FE YESTERDAY, THE "ESC OFF" LIGHT APPEARED ON THE DASH. I TRIED TO PRESS THE BUTTON TO SEE IF IT WOULD ENGAGE, BUT IT HAD NO REACTION. I SHUT THE VEHICLE OFF AND WAITED A WHILE AND RESTARTED AND THE LIGHT WAS GONE. HOWEVER 10 MINUTES LATER WHILE DRIVING 73 MPH ON THE HWY, THE "ESC OFF" LIGHT CAME BACK ON AND SUDDENLY THE FRONT END FELT LIKE IT WAS PULLING AND BEGAN TO MAKE SORT OF A WHISTLING SOUND LIKE THE BRAKES WERE RUBBING ON SOMETHING. IT ALSO FELT LIKE THE REAR END WAS FISH TAILING. WE STOPPED AND RESTARTED THE VEHICLE AND THE LIGHT WENT OFF AGAIN. WE STARTED BACK ON THE HWY AND AGAIN SHORTLY INTO THE DRIVE, SAME ISSUE. WE DROPPED THE SPEED DOWN TO 60 / 65 AND GOT OFF THE INTERSTATE AND TOOK SIDE ROADS HOME. I LOOKED UP SOME OF THE INFORMATION AND SAW OTHERS HAVING THE SAME ISSUE AND A RECALL FOR A STOP LAMP SWITCH, BUT WHEN CALLING HYUNDAI AMERICA THEY SAID THAT MY VEHICLE IS NOT PART OF THAT RECALL, SO AT THIS POINT WHAT'S CREATING THE PROBLEM IS UNKNOWN. I FELT THIS NEEDED TO BE REPORTED BECAUSE THIS IS A MAJOR SAFETY CONCERN, NOT ONLY THE PULLING OF THE VEHICLE THAT CAUSED US TO DECELERATE, BUT THE INSTABILITY OF THE REAR END COULD HAVE EASILY CREATED A MAJOR WRECK IMPACTING ME, MY FAMILY AND THOSE AROUND US.
ELECTRICAL SYSTEMApril 26, 2017
TURN SIGNAL COLUMN, TURN SIGNAL RAPID CLICKING, TURN SIGNAL DOESN'T TURN OFF, SMOKE FROM STEERING COLUMN.
STRUCTUREApril 25, 2017
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DEALER SERVICED THE VEHICLE BY PROVIDING COATING ON THE FRONT AND REAR AXLES OF THE FRAME. HOWEVER, THE MAIN PORTION OF THE FRAME (FROM FRONT TO BACK) HAD EXTENSIVE RUST, CORROSION, AND HOLES. THE MECHANIC NOTIFIED THE TECHNICIANS AT THE DEALER, BUT THEY FAILED TO NOTIFY THE CONTACT AND PROVIDE FURTHER COATING TO THE FRAME. THE MANUFACTURER INDICATED THAT THE RUST AND CORROSION WERE TOO EXTENSIVE TO REPAIR THE VEHICLE. THE CONTACT WAS INFORMED THAT THEY MAY PROVIDE A BUY BACK OR A TRADE IN OPTION. THE CONTACT HAD NOT YET RECEIVED A RESPONSE FROM THE MANUFACTURER REGARDING A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
STEERING,ELECTRICAL SYSTEM,ENGINEApril 13, 2017
WHILE DRIVING APPROXIMATELY 50 MPH ON A TWO LANE HWY MAKING MY WAY TO THE MAIN HWY THE CAR LOST ALL POWER, WAS UNABLE TO ACCELERATE. I PUT CAR IN NEUTRAL WHILE TRYING TO STEER THE CAR OFF THE ROAD. THE POWER STEERING WAS ALSO OUT, VERY HARD TO STEER. AFTER PULLING OVER I PUT THE CAR IN PARK AND TRIED STARTING THE ENGINE. IT STARTED UP, I DROVE HOME IN THE SLOW LANE SO IF IT HAPPENED AGAIN I WOULD BE CLOSE TO THE SHOULDER. THIS WAS VERY SCARY, NOW I'M AFRAID TO GO ANYWHERE. AFTER SEARCHING GOOGLE TO SEE IF I COULD FIND SOMETHING THAT MAY HAVE CAUSE THIS, I READ ABOUT A RECALL THAT MAYBE THE PROBLEM. I BELIEVE MY CAR HAS ALREADY HAD THE RECALL REPAIRED BUT FEEL IT MAYBE DEFECTIVE AGAIN.
STRUCTURE,FUEL/PROPULSION SYSTEMApril 6, 2017
TAKATA RECALL .GAS GAUGE SHOWS EMPTY EVEN WHEN TANK IS FULL. I RAN OUT OF FUEL ON THE HIGHWAY AND ALMOST HAD A REAR END COLLISION . GAS GAUGE SHOWED I HAD 1/2 A TANK OF FUEL . I WAS STATIONARY IN THE MIDDLE LANE ON I-77
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEMMarch 15, 2017
FOR THE LAST THREE YEARS I HAVE HAD ISSUES WITH MY FUEL GAUGE NOT WORKING. I HAVE TAKEN IT IN AND WAS TOLD IT WOULD COST A GOOD AMOUNT OF MONEY TO FIX. I ASKED IF THIS IS A COMMON PROBLEM WITH MASSEY HYUNDAI AND THEY TOLD ME YES THIS IS A CURRENT ISSUE, AND COULD NOT BE RECALLED BECAUSE IT WAS NOT DANGEROUS. SO ON 3.9.17 AS A RESULT OF NOT FIXING THIS ISSUE WITH MY VEHICLE BECAUSE OF THE PRICE. MY CAR HAS STALLED OUT ONCE WHILE ON THE INTERSTATE AND ALMOST LOST CONTROL OF MY CAR AND CRASHED. AND A SECOND TIME WHILE TURNING INTO WORK ROAD AND STALLING OUT AGAIN MID TURN AND ALMOST TURNING INTO A DITCH. I WAS TOLD THAT THE FUEL SENSOR NEEDED TO BE REPLACED AND THEY HAD TO DO BOTH BECAUSE THEY WEREN'T SURE WHICH ONE IT IS. IF NOT FIXED COULD RESULT IN AN ACCIDENT, WELL IF THIS IS A PROBLEM FOR MOST HYUNDAI VEHICLES THIS SHOULD BE FIXED BY THE COMPANY WHO MAKES IT NOT THE PEOPLE WHO BUY FAULTY PRODUCTS.
FUEL/PROPULSION SYSTEMMarch 7, 2017
ABOUT A MONTH AGO THE CHECK ENGINE LIGHT ILLUMINATED. I HAD ABOUT A HALF TANK OF GAS AT THE TIME. WHILE WAITING ON A PASSENGER THE FUEL GAUGE WENT TO EMPTY. I THOUGHT PERHAPS I HAD A LEAK, BUT DIDN'T NOTICE OR SMELL GASOLINE. I WENT TO THE FUELING STATION AND FILLED UP. IT ONLY TOOK ABOUT 7 GALLONS TO FILL THE TANK. WHEN THE TANK GETS TO APROX HALF FULL THE NEEDLE WILL TRAVEL TO EMPTY. I HAVE SEARCHED FOR A RECALL, BUT FOUND NONE. WHEN RESEARCHING THE RECALL I NOTICED THAT THIS IS A VERY COMMON PROBLEM ON THESE SANTA FE VEHICLES.
FUEL/PROPULSION SYSTEMMarch 4, 2017
INTERMITTENT FAILURE OF FUEL GAUGE SENSOR CAUSED FUEL GAUGE TO SHOW FUEL EMPTY CAUTION LIGHT TO COME IF THE TANK WAS EMPTY OR NOT EMPTY. HAVE RUN OUT OF GAS BECAUSE OF THIS ISSUE. HAVE SEEN ONLINE MANY COMPLAINTS ABOUT THIS PROBLEM WITH 2007 HYUNDAIS. BECAUSE OF THE EXTENSIVE PROBLEM, HYUNDAI SHOULD RECALL THIS AND BEAR THE COST OF THIS EXPENSIVE REPAIR.
ELECTRICAL SYSTEMFebruary 13, 2017
THERE IS A GASKET LEAK THAT DRIPS OIL ON TO MY CAR'S ALTERNATOR, AFFECTING ITS ABILITY TO WORK. LAST YEAR, THIS PROBLEM CAUSED MY CAR NOT TO START, AND COMPLETELY DRAINED MY NEW CAR BATTERY (WHEN I THOUGHT THIS WAS SIMPLY A CAR BATTERY ISSUE). LAST YEAR, IT WOULD NOT START FOR ME AT ALL - I DISCOVERED THIS PROBLEM TOO LATE. THIS PROBLEM WITH THE GASKET LEAK IS OCCURRING AGAIN AND CAUSES MY BATTERY LIGHT TO COME ON WHILE DRIVING. WHILE I WAS ABLE TO DRIVE IT TO THE DEALERSHIP FOR EVALUATION AND REPAIR, I WAS BY HYUNDAI'S CAR DEALERSHIP TO NOT DRIVE AT NIGHT AND TO NOT DRIVE WHILE IT'S RAINING.
AIR BAGSJanuary 19, 2017
AIR BAG LIGHT IS ALWAYS ON. DEALERSHIP FOUND CODE B1495. THERE WAS A RECALL FOR THIS PART , FOR THIS YEAR ON OTHER HYUNDAI MODELS. DEALERSHIP TOLD ME IT IS THE SAME "BELT TENSION SENSOR UNIT" ON ALL THESE MODELS. WHY IS NOT THE SANTE FE ALSO INCLUDED IN THE NHTSA RECALL NUMBER 09V-497? THANK YOU *TR
UNKNOWN OR OTHERJanuary 15, 2017
I MOVED TO USA FROM CANADA 8 MONTHS AGO AND I HAVE IMPORTED MY SANTE FE 2007 AT THE SAME TIME. LATER I RECEIVED A CAMPAIGN NOTIFICATION 50CA07 (C0260) FROM CANADA. I HAVE JUST CONTACTED A HUYNDAI DEALER HERE IN GEORGIA USA AND HE TOLD ME THAT MY SANTE HAS TO BE REGISTERED WITH HYUNDAI USA EVEN IF THE CAR WAS IMPORTED. HE SAID THAT UNTIL THEN, HE COULDN'T DO ANYTHING FOR ME. I CONTACTED HYUNDAI USA AND THEY REPLIED: THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. WE APPRECIATE THE OPPORTUNITY TO ADDRESS YOUR INQUIRY REGARDING YOUR IMPORTED 2007 SANTA FE FROM CANADA INTO THE US, AND HAVING THE RECALL CAMPAIGN C0091 COMPLETED. WE UNDERSTAND YOUR EXPERIENCE WITH THE HYUNDAI DEALERSHIP YOU CONTACTED MAY IMPACT HOW YOU PERCEIVE HYUNDAI'S VIEW OF CUSTOMER VALUE AND APPRECIATION. WHILE WE APPRECIATE THE OPPORTUNITY TO ASSIST YOU, WE MUST ADVISE THAT WE ARE UNABLE TO DIRECTLY PROVIDE YOU WITH ASSISTANCE DUE TO OUR SCOPE OF SUPPORT BEING SOLELY LIMITED TO THE DEALERSHIPS LOCATED WITHIN, AND THE VEHICLES ORIGINALLY INTENDED FOR SALE AND OPERATION WITHIN THE 50 UNITED STATES OF AMERICA. DUE TO THIS, WE MUST REQUEST THAT YOU PLEASE CONTACT HYUNDAI AUTO CANADA FOR FURTHER ASSISTANCE, AS THEY WILL BE IN THE BEST POSITION TO ASSIST YOU. THE CANADIAN BORDER IS AT 2 DAYS DRIVE + 2 DAYS TO COME BACK + A DAY TO HAVE THE JOB DONE. I EXPECT THEM TO TELL ME THAT MY CAR (WHICH WAS MANUFACTURED IN ALABAMA USA) IS NOT A CANADIAN CAR ANYMORE. *TR
STEERING,SUSPENSIONDecember 28, 2016
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED LEFT AND RIGHT AND LEANED ON ONE SIDE WITHOUT WARNING. THE FAILURE CAUSED THE DRIVER TO ALMOST LOSE CONTROL OF THE VEHICLE. THE FAILURE RECURRED A NUMBER OF TIMES. THE DEALER WAS UNABLE TO DIAGNOSE OR REPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
ELECTRICAL SYSTEMDecember 28, 2016
GASKET LEAKS OIL ONTO ALTERNATOR CAUSING IT TO FAIL. HYUNDAI HAS A RECALL ON THE SISTER CAR HYUNDAI VERACRUZ FOR THIS ISSUE, BUT NOT THE SANTA FE. I HAVE SPENT ALOT OF MONEY ON THIS REPAIR AND THINK THAT I HAVE THE SAME ISSUE AGAIN.
AIR BAGSDecember 14, 2016
TAKATA RECALL ABOUT MAY 2016 AIRBAG DASH LIGHT AND PASSENGER AIRBAG LIGHT MALFUNCTION, DASH LIGHT STAYS ON, PASSENGER AIRBAG LIGHT DOES NOT RECOGNIZE PASSENGER. TOOK VEHICLE TO DEALERSHIP ON 8/18/16, AND WAS DIAGNOSED THAT "PROBLEM DUE TO A MAKEUP BAG WEDGED UNDER PASSENGER SEAT CAUSING POOR CONTACT AT CONNECTORS." WITHIN 4 DAYS, AIRBAG DASH LIGHT AND PASSENGER LIGHT WERE MALFUNCTIONING AS INITIALLY DESCRIBED ABOVE. TOOK VEHICLE INTO DEALERSHIP ON 9/8/16 FOR SAME PROBLEM. DEALERSHIP DID A PODS RESET, A RECALIBRATION AS I UNDERSTAND IT. AIRBAG DASH LIGHT AND PASSENGER LIGHT WORKED FOR 24 HOURS BEFORE THEY MALFUNCTIONED AGAIN AS INITIALLY DESCRIBED ABOVE. FURTHER COMMUNICATION WITH DEALERSHIP HAS BEEN TO INFORM ME THAT THE "OCS MAT IS $2473.50 PLUS $312.50 FOR INSTALL. THAT'S THE WHOLE SEAT. HYUNDAI DOES NOT OFFER IT SEPARATE." THIS IS A KNOWN PROBLEM WITH THE AIRBAG SYSTEM. THIS IS NOT MY BILL TO FOOT, IT'S HYUNDAI'S. IN THE MEANTIME, I DON'T KNOW IF I HAVE AIRBAG PROTECTION.
VISIBILITY,UNKNOWN OR OTHERNovember 30, 2016
WHILE DRIVING, THE PASSENGER SIDE SUN VISOR DETACHED AND FELL, SWINGING FROM THE ELECTRICAL WIRES. WENT ON LINE TO CHECK THIS AND FOUND MANY COMPLAINTS OF THE SAME THING HAPPENING. COULD BE VERY DANGEROUS AND THERE SHOULD BE A RECALL. HYUNDAI DEALER ORDERED A NEW VISOR AND CAN REPLACE IT, BUT IT SHOULDN'T HAPPEN. *TR
ENGINENovember 3, 2016
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE ENGINE SHUT OFF. THE CHECK ENGINE INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 58,000.
ELECTRONIC STABILITY CONTROL (ESC)October 25, 2016
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHEN STARTING THE VEHICLE, THE ESC INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT ACCELERATE OVER 10 MPH. THE CONTACT WOULD HAVE TO TURN THE VEHICLE ON AND OFF SEVERAL TIMES IN ORDER TO DEACTIVATE THE ESC. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
VISIBILITY/WIPEROctober 23, 2016
DRIVERS SIDE SUN VISOR WAS HANGING BY WIRES THEN CAME OFF AT 75,000 MILES NOW AT 114,000 MILES PASSENGER SIDE HANGING BY WIRES
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)October 22, 2016
I ARRIVED HOME FROM WORK AND MY CAR WOULDNT SHIFT INTO PARK.IT WILL NOT SHIFT WITHOUT USING THE LOCK MECHANISM BY THE SHIFTER. NOW WHEN I PUT IT IN GEAR IT AUTOMATICALLY HAS THE ECS OFF LIGHT ON THE DASH
ENGINE,FUEL/PROPULSION SYSTEMOctober 19, 2016
FAULTY GAS GAUGE. AFTER FILLING UP TO A FULL GAS TANK, GAS GAUGE WILL GO UP AND DOWN AND EVENTUALLY STOP AT AN INCORRECT READING. THIS HAPPENS WHETHER THE VEHICLE IS STATIONARY OR IN MOTION. I NEVER KNOW HOW MUCH GAS I HAVE WHICH IS INCREDIBLY UNSAFE AND DANGEROUS!!! WHEN THE GAUGE GETS BELOW HALF A TANK, THE CHECK ENGINE LIGHT WILL COME ON. THIS HAS BEEN HAPPENING FOR MONTHS AND NOW THE CHECK ENGINE LIGHT WILL NOT TURN OFF AT ALL NO MATTER HOW MUCH GAS THE CAR HAS. THEN, CAR STARTED TO SMELL LIKE GAS INSIDE WHEN DRIVING ON THE HIGHWAY. TOOK TO HYUNDAI DEALERSHIP TO FIX AND WAS QUOTED OVER $1,000. THIS VEHICLE SHOULD BE RECALLED, THE GAS GAUGE ISSUE IS A SAFETY ISSUE BECAUSE SOMEONE COULD RUN OUT OF GAS AND BE STRANDED. *TR
STEERING,SERVICE BRAKES,ENGINEOctober 13, 2016
WHILE DRIVING THROUGH AN INTERSECTION AT APPROXIMATELY 40 MPH MY 2007 SANTA FE STARTED TO DECELERATE EVEN AS I PUSHED THE GAS PEDAL REALIZING SOMETHING WAS WRONG STARTED LOOKING FOR A PLACE TO PULL OVER THEN ALL MY GAUGES WENT CRAZY FUEL GAUGE SHOWED EMPTY RPM GAUGE WAS SHOWING 3000 RPM(ENGINE WAS OFF) ALL DASH LIGHTS CAME ON AND THE ENGINE WOULD NOT START. OIL LEAKING FROM FRONT VALVE COVER HAD SHORTED OUT THE ALTERNATOR THERE FOR KILLING MY BATTERY. REPAIR WAS NOT CHEAP
ENGINE,FUEL/PROPULSION SYSTEMOctober 11, 2016
WHILE DRIVING, "CHECK ENGINE" LIGHT ILLUMINATED. "LOW FUEL" WARNING LIGHT ILLUMINATED. FUEL GAUGE INDICATED NEARLY EMPTY EVEN THOUGH TANK WAS CLOSE TO HALF FULL. CHECK ENGINE" LIGHT ALWAYS ILLUMINATED.
FUEL/PROPULSION SYSTEMSeptember 28, 2016
THE FUEL SENDERS HAVE FAILED IN BOTH TANKS. TANK SAYS EMPTY WHEN IT'S FULL BUT DOES NOT READ RIGHT WHEN EMPTY. HAVE RUN OUT OF GAS TWICE WHEN IT SAYS 1/2 FULL. REPLACED BOTH AND NOW THEY HAVE GONE OUT AGAIN. THIS IS A SAFETY ISSUE. COULD RUN OUT OF GAS ON THE HIGHWAY AND CAUSE A CRASH. YOU CAN RUN OUT OF GAS ANYWHERE, DRIVING OR IDELING. FOUND MANY OTHERS WITH THIS SAME ISSUE.
VEHICLE SPEED CONTROLSeptember 26, 2016
"SUDDEN UNINTENDED ACCELERATION" IN HYUNDAI'S, SPECIFICALLY SANTA FE. MY WIFE HAS HAD THIS HAPPEN TO HER WHILE DRIVING HER HYUNDAI SANTA FE THREE TIMES NOW AND THE HYUNDAI DEALERSHIP INSISTS THERE HAS BEEN NO INDICATION ON THE COMPUTER CODES AND THAT HYUNDAI DOES NOT HAVE THIS PROBLEM. THEREFORE AS FAR AS THEY ARE CONCERNED "SUDDEN UNINTENDED ACCELERATION" ON HER SANTA FE NEVER HAPPENED.
VISIBILITY/WIPERAugust 29, 2016
THE DRIVER-SIDE SUN VISOR BROKE AFTER A ROAD TRIP, DURING WHICH IT WAS NOT EVEN USED MUCH. I HAVE READ ONLINE THAT THIS IS COMMON PROBLEM, AND I HAVE ATTACHED A PICTURE WHICH GIVES AN EXAMPLE OF THE COMMON PROBLEM THAT HAS EXACTLY OCCURRED FOR ONE OF MY SUN VISORS. THIS IS A FRUSTRATING PROBLEM, AND I HAVE NEEDED TO SPEND THE PAST 3 WEEKS DRIVING ONE-HANDED BECAUSE MY OTHER HAND IS NEEDED TO KEEP THE SUN VISOR FROM TOTALLY IMPAIRING MY VISION. I HAVE EVEN DEVELOPED PAIN IN MY ARM WHICH I MOST COMMONLY USE TO SUPPORT THE VISOR WHILE DRIVING. I CONSIDER THIS A SAFETY ISSUE BECAUSE IT PREVENTS DRIVING WITH 2 HANDS. MY VISION IS TOTALLY OBSCURED WHEN IT IS NOT SUPPORTED BECAUSE I AM TALL PERSON (6'5"). IT IS AN ISSUE ALWAYS, WHEN VEHICLE IS DRIVING OR PARKED.
ELECTRONIC STABILITY CONTROL (ESC)August 27, 2016
HYUNDAI SANTA FE ESC LIGHT POPS ON INTERMITTENTLY AND AFTER PUSHING THE ON/OFF SWITCH DOES NOT PUT IT OUT. "ESC " LIGHT INTERMITTENTLY ILLUMINATES ON THE DASHBOARD THE FRONT TIRES KIND OF LOCK UP WITH A GRINDING SOUND AND THE CAR VIOLENTLY TRYING TO STOP IT SELF AND I WAS GOING STRAIGHT ON A CITY STREET. RESEARCH SHOWS THIS IS A COMMON PROBLEM IN MANY HYUNDAI MODELS AND RECALLS HAVE BEEN ISSUED. I AM THE OWNER OF THE VEHICLE.
VEHICLE SPEED CONTROLAugust 25, 2016
WIFE WAS DRIVING ON INTERSTATE ON CRUISE CONTROL, CAR BEGAN TO ACCELERATE ON ITS OWN. TAPPING THE BRAKE DID NOT RELEASE THE CRUISE CONTROL. COLLEGE SON WHO WAS IN PASSENGER SEAT REACHED OVER AND PULLED GAS PEDAL BACK WHICH RELEASE THE CRUISE CONTROL. SECOND OCCURRENCE. FIRST TIME I THOUGHT MAYBE THE FLOOR MAT WAS IN THE WAY. THE FLOOR MAT WAS DEFINITELY NOT THE ISSUE FOR SECOND OCCURANCE.
STEERING,SUSPENSION,WHEELSAugust 22, 2016
STEERING & SUSPENSION :FRONT SHOCK ABSORBER LEAKING,THE VEHICLE BOUNCES TOO MUCH, TOO DIFFICULT TO CONTROL THE VEHICLE. FRONT STRUTS NEED TO BE CHANGED. BALL JOINTS HAD WORN OUT VERY FAST BECAUSE FRONT STRUTS ARE NOT GOOD. ALL LOWER ARMS AND ALL TIE ROD END WORN OUT.THAT CHANGE THE WHEEL ALIGNMENT, UNABLE TO CONTROL OR STEER THE VEHICLE .
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEAugust 22, 2016
FRIDAY, AUG 12, I PARKED THE CAR AROUND 6:30 PM. AROUND 8:40 AM, SATURDAY AUG 13, NEIGHBORS RANG MY DOOR BELL AND BANGED ON THE MY DOOR. THE SANTA FE WAS ON FIRE. MY INSURANCE COMPANY FOUND NO EVIDENCE OF ARSON. THE CAR PARKED FOR AROUND 14 HOURS CAUGHT FIRE. RESEARCHING ONLINE, I FOUND NUMEROUS COMMENTS FROM OTHER HYUNDAI OWNERS WHO FACED A SIMILAR EXPERIENCE.
FUEL/PROPULSION SYSTEMAugust 11, 2016
THIS MODEL VEHICLE HAS THE FOLLOWING ISSUE REPORTED - SEE INTERNET SITES - ALL TOO OFTEN AND HYUNDAI HAS TAKEN NO REMEDIAL ACTION. TOGETHER WITH THE CHECK ENGINE LIGHT THE FUEL GAUGE IS VERY ERRATIC DUE TO SENSORS FAILING IN THE FUEL TANK THAT SENDS THE FUEL LEVEL READING TO THE DASHBOARD FUEL GAUGE. IN ADDITION TO BEING A COSTLY CONSUMER REPAIR DUE TO THE MANUFACTURER DEFECT; THIS IS VERY PROBABLY A SAFETY ISSUE IN THAT WITHOUT A RELIABLE FUEL INDICATOR ON THE INSTRUMENT CLUSTER THE VEHICLE OPERATOR COULD EASILY, UNKNOWINGLY, RUN OUT OF FUEL WHILE DRIVING AND CAUSING AN ACCIDENT WITH THE POSSIBILITY OF THOSE IN THE SUV BEING INJURED OR WORSE. THIS PROBLEM EXISTS WHENEVER THE SUV IS BEING DRIVEN ON A ROADWAY AS WELL AS WHEN PARKED WITH THE ENGINE ON OR RUNNING. THIS SUV ONLY HAS 44,000 MILES ON IT.
FUEL/PROPULSION SYSTEMAugust 10, 2016
FUEL GAUGE/ SENSOR FIXED LAST YEAR ...AGAIN THIS YEAR WITH THIS PROBLEM ... THERE IS TONS OF COMPLAINING ON THIS WHEN A RECALL WILL BE ISSUED WHEN SOMEONE DIES 1ST ????????????????????????????????
ELECTRICAL SYSTEMAugust 1, 2016
GAS GAGE GOES FROM FULL TO EMPTY IN A MATTER OF MINUTES. CAN'T TELL HOW MUCH GAS I HAVE AS TRIP TICKET FUNCTION GOES "BERSERK" AS WELL AND MAY REGISTER FOR INSTANCE 20 MILES WHEN THE ODOMETER SAYS I HAVE ONLY TRAVELLED 10 MILES.
VISIBILITY/WIPERJuly 22, 2016
THE SUN VISOR ON THE DRIVER'S SIDE BECAME DISENGAGED, SO THE VISOR FELL DOWN. IT FELL DOWN WHILE I WAS DRIVING AND COMPLETELY DISTRACTED ME AND BLOCKED MY VIEW. IT COULD HAVE CAUSED AN ACCIDENT. IT IS NOT JUST "LOOSE". IT IS ACTUALLY DISENGAGED. I TRIED (UNSUCCESSFULLY) TO HOT GLUE GUN IT TOGETHER.
ELECTRICAL SYSTEM,SERVICE BRAKESJuly 18, 2016
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE ELECTRONIC FUNCTION PANEL ON THE DRIVER SIDE FAILED TO WORK AND ALL OF THE DOORS RANDOMLY FAILED TO LOCK ON THE INSIDE AND OUTSIDE. THE VEHICLE WAS TO BE TAKEN TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC). THE BRAKE PEDAL WAS APPLIED SEVERAL TIMES AND TRAVELED TO THE FLOORBOARD. THE CONTACT HAD TO PUMP THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
UNKNOWN OR OTHER,ENGINEJuly 16, 2016
WHILE DRIVING AT ANY SPEED WHILE TURNING LEFT OR RIGHT CAR SHUTS OFF. HAPPENED ON THE STREET AND HIGHWAY. ALSO WHILE COMING TO A STOP TRANNY KEEPS TRYING TO PUSH FORWARD WHILE TRYING COME TO A STOP. WENT TO DEALER I WAS COMPLETELY IGNORED ME LIKE THEY DIDN'T WANT TO KNOW ABOUT IT
ELECTRONIC STABILITY CONTROL (ESC)June 16, 2016
WHILE DRIVING, I NOTICED THE ESC OFF LIGHT WAS ON. I WAS STILL ON LOW SPEED RESIDENTIAL ROAD. PUSHING ON THE ESC ON BUTTON DIDNT DO ANYTHING. I HAD TO FIND A PLACE TO STOP. EVENTUALLY I TURN OFF MY CAR AND RESTARTED, ITS GONE. THEN IT HAPPENED AGAIN YESTERDAY AND AGAIN TODAY. LOOKING INTO WHAT COULD BE THE CAUSE, I SAW A LOT OF PEOPLE ARE HAVING THE SAME ISSUE. THIS IS AFFECTING SAFE DRIVING BECAUSE OF THIS LIGHTING UP ON ITS OWN AND I MOSTLY DRIVE HIGHWAY.
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)June 14, 2016
I WAS DRIVING DOWN A MAJOR HIGHWAY WHEN MY ESC OFF LIGHT AND CHECK ENGINE LIGHT CAME ON. MY CAR SLOWED DOWN TO 20 MPH AND WOULD NOT ALLOW ME TO SPEED UP AT ALL ALMOST CAUSING ME TO BE SMASHED INTO SEVERAL TIMES!! I SHUT MY CAR OFF AND RE STARTED IT AND I WAS ABLE TO GET OFF THE HIGHWAY TO SOMEPLACE SAFE. I AM HAVING MY MECHANIC LOOK AT IT NOW BUT AFTER LOOKING ON FORUMS, I SEE IT IS PROBABLY THE TPS AND I SEE THAT MANY OTHER PEOPLE HAVE HAD THIS HAPPEN! WHY IS THIS NOT RECALLED?!?! THIS IS BEYOND A SAFETY ISSUE!
ELECTRONIC STABILITY CONTROL (ESC)June 9, 2016
WHEN I WAS DRVING ON THE HIGHWAY WITH 75 MILES/HOUR THE " ESC OFF" LIGHT IS SUDDENLY CAME ON EVEN THOUGH I DID NOT TOUCH ANYTHING. AFTER THAT THE LIGHT IS ON AND OFF ALL THE TIME.
FUEL/PROPULSION SYSTEMJune 4, 2016
THE FLOATS AND SENSOR SYSTEM IN THE FUEL TANK QUIT WORKING IN 2015. THE GAS GAUGE REGISTERS AS EMPTY EVEN WHEN THE TANK IS MOSTLY FULL. THIS IS A COMMON DEFECT WITH THIS MODEL SANTA FE, AND THE REPAIR COSTS CLOSE TO $1,000. I BELIEVE IT PRESENTS A SAFETY HAZARD, IN THAT THE VEHICLE COULD RUN OUT OF FUEL ON A HIGHWAY OR A BRIDGE. HYUNDAI SHOULD ISSUE A RECALL OR AGREE TO FIX THIS SERIOUS SAFETY ISSUE WITHOUT COST TO THE OWNERS.
UNKNOWN OR OTHERMay 5, 2016
DRIVING 55 MPH ON TWO LANE ROAD WITH ONCOMING AND CROSS TRAFFIC, OUR DRIVER SIDE SUN VISOR PIVOT ARM FELL OUT OF CEILING MOUNT CAUSING VISOR TO DANGLE BY WIRES (FOR MAKE-UP LIGHT) IN FRONT OF DRIVER OBSTRUCTING VIEW OF ROAD AND CAUSING PANIC. WIRES EVENTUALLY BROKE. FAILURE IS CAUSED BY POOR PART DESIGN WERE A VERY THIN PLASTIC RIM HOLDS PIVOT ARM IN CEILING. IT WEARS WITH USE, CRACKS, AND FAILS CAUSING VISOR TO FALL OUT AND DANGLE. PASSENGER SIDE VISOR HAS SAME DESIGN FLAW AND ALSO PRESENTS A SAFETY RISK. THERE ARE LOTS OF INTERNET REPORTS OF THIS PROBLEM IN VARIOUS 2007 & 2008 HYUNDAI MODELS INCLUDING OUR 2007 SANTA FE. IN BEST CASES, THE VISOR INSTANTLY BECOMES UNUSABLE CAUSING TOTAL LOSS OF ITS SUN SHADING CAPABILITY. IN WORST CASES, DRIVER VISION OF ROAD IS INSTANTLY IMPAIRED PROVOKING PANIC AND POSSIBLE CRASH SITUATION. ALL OF THESE FAILURES COMPROMISE VEHICLE AND PASSENGER SAFETY POTENTIALLY LEADING TO INJURY OR LOSS OF LIFE ALONG WITH PROPERTY DAMAGE. BECAUSE OF THE SERIOUS SAFETY RISKS, AND DUE TO THE CAUSE BEING INADEQUATE DESIGN, A RECALL ORDER WOULD BE WISE ON THESE VEHICLES. PLEASE GIVE INVESTIGATION OF THIS PROBLEM DUE PRIORITY AS IT PRESENTS A SERIOUS SAFETY RISK. I CAN BUY AND INSTALL A REPLACEMENT VISOR. INDICATIONS ARE THAT THE REPLACEMENT PART WILL HAVE THE SAME PROBLEM THOUGH. IF HYUNDAI HAS UPGRADED TO A BETTER DESIGN OF THIS PART, THEY SHOULD BE REPLACING THE EXISTING FLAWED DESIGN PARTS.
FUEL/PROPULSION SYSTEMMay 2, 2016
GAS GAUGE IS GOING UP AND DOWN SOMETIMES IT'S CORRECT BUT MOST OF THE TIME IT'S NOT READING RIGHT . I HAVE READ ALOT OF COMPLAINTS ABOUT THIS SAME PROBLEM.ALSO THE ENGINE LIGHT IS ON I'M 63 AND MY GRANDCHILDREN RIDE IN MY CAR,THERE SHOULD BE A RECALL BEFORE SOMETHING MAJOR HAPPENS
AIR BAGS,SEAT BELTS,SEATSApril 27, 2016
PLEASE NOTE THAT MY AIR BAG SENSOR LIGHT FOR THE PASSENGER FRONT SEAT IS ON AND I HAVE HAD THE LIGHT RESET MORE THAN SEVERAL TIMES. WHEN DRIVING THE LIGHT WILL GO ON AGAIN AND AGAIN. I HAVE THE DEALER LOOK AT THIS PROBLEM TWICE AND THEY HAVE RESET THE LIGHT AND THAT DID NOT WORK. ON 4.26.2016 THE DEALER TOOK THE SEAT OUT AND CLEANED ALL OF THE CONNECTIONS AND SEALED WITH CONNECTER SEALANT. THE DEALER STATED ON THE BILL THAT IF THE LIGHT COMES ON AGAIN THEN THEY WILL HAVE TO ORDER A FRONT SEAT ASSEMBLY. THE LIGHT CAME BACK ON 4.26.2016 THREE HOURS LATER. I DROVE TO WORK 4.27.2016 AND THE LIGHT REMAINED ON. MY CONCERN IS WHY THE CONSUMER HAS TO BEAR THE COST OF THIS SAFETY ISSUE AND THAT MY FAMILY IS IN DANGER BECAUSE OF THE SAFETY ISSUE IN REGARDS TO THE AIR BAG ISSUE I AM HAVING. I DO NOT THINK IT IS FAIR TO THE CONSUMER THAT THEY HAVE TO PAY OUT OF POCKET TO FIX SOMETHING THAT CANNOT BE FIXED AND THERE IS NOT ANY SORT OF SOLUTION TO FIX THIS ISSUE THE FIRST TIME WHEN I TRIED TO GET IT FIXED. THE DEALER TOLD ME THAT THE SENSOR WORKS FINE AND THEY SEEMED TO BE CONFUSED ON HOW TO ADDRESS THIS ISSUE THE FIRST OR SECOND TIME. THERE ARE A LOT OF FORUMS OUT ON THE WEBSITE LIKE EDMUNDS.COM WITH HYUNDAI HAVING THE AIR BAG SENSOR ISSUE. IS THIS A PLOY FOR HYUNDAI TO FORCE YOU TO BUY A NEW CAR THAT IS 8 YEARS OLD AND ONLY HAVING 85,080 MILES ON THE CAR. I AM VERY CONCERNED FOR THE SAFETY OF MY FAMILY AND THE TIME AND MONEY THAT I HAVE PUT IN TO TRYING TO MAKE MY 2007 SANTA FE SAFE. I HOPE THAT THE GOVERNMENT STEPS IN TO HELP PRODUCT THE CONSUMERS BEFORE PASSENGERS GET SEVERELY INJURED OR KILLED BECAUSE OF THIS SAFETY ISSUE. IT APPEARS THAT THIS ISSUE FROM BRAND NEW CARS AND USED CARS.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMApril 27, 2016
I HAVE RECENTLY EXPERIENCED A FAULTY FUEL GAUGE, THEREFORE ACTIVATING THE CHECK ENGINE LIGHT COMING ON. VEHICLE HAS 107236 MILES ON IT. I GOT ON LINE AND SOUGHT OUT POSSIBLE INFO FOR THIS PROBLEM, AND WAS MADE AWARE THAT MANY, MANY OTHER OWNERS OF THIS VEHICLE WERE HAVING THE SAME PROBLEM. SO I WENT TO THE HYUNDAI WEB SITE LOOKING TO SEE IF A RECALL HAD BEEN ISSUED. THERE WAS NONE THIS PROBLEM APPEARS TO BE ABLE TO POSSIBLY ENDANGER HUMAN LIFE, AND/OR INJURY. IT IS MINE, AND SEVERAL OTHER'S OPINION THAT A RECALL SHOULD BE ADMINISTERED BY THE NHTSA TO FORCE HYUNDAI MOTOR CORP. TO ENGAGE A RECALL FOR THIS PROBLEM, AS THIS IS BECOMING SYMPTOMATIC FROM THE FACTS THAT HAVE BEEN POSTED ON THE WEB. I, AND MANY OTHERS WOULD APPRECIATE ANY ASSISTANCE THAT YOU CAN GIVE US IN THIS MATTER, AS AFTER CHECKING INTO COST OF REPAIRS, ARE QUITE COSTLY, AND THE POSSIBILITY OF A DETRIMENTAL INJURY, AND/OR LOSS OF LIFE COULD OCCUR!! THE APPARENT CAUSE OF SAID PROBLEM, IS A FAULTY FUEL LEVEL SENSOR SENDING UNIT, AND/OR FUEL PUMP. THANK YOU, SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VISIBILITY/WIPERApril 23, 2016
DRIVERS SIDE SUN VISOR ARM BROKE WHILE DRIVING ON THE HIGHWAY. PART BROKE INSIDE RECESSED BODY. IT SHEARED OFF WHERE THE PLASTIC ARM HAS A LARGER DIAMETER FOR RETENTION. VISOR HUNG DOWN BY ELECTRICAL CONNECTION OBSCURING VISION. VISOR WAS NOT IN USE AT TIME OF FAILURE. VISION FORWARD WAS COMPLETELY OBSCURED UNTIL I WAS ABLE TO GRAB THE VISOR AND HOLD IT OUT OF THE WAY.
VEHICLE SPEED CONTROL,ENGINEApril 13, 2016
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE CHECK ENGINE AND THE ESC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE ESC WARNING LIGHT ILLUMINATED AND THE BRAKES ENGAGED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
FUEL/PROPULSION SYSTEMApril 11, 2016
THE FUEL GAUGE KEEPS FLUCTUATING ON THE THE AMOUNT OF GAS AVAILABLE. I HAVE 87000 MILES ON THIS VEHICLE. WITHOUT PROPER ACCOUNTING OF GAS AVAILABLE, I AM AFRAID THE CAR MAY RUN OUT OF FUEL ON HIGHWAY
FUEL/PROPULSION SYSTEMApril 4, 2016
MY FUEL LEVEL SENSOR WENT OUT AT 70,000 MILES AND LEFT ME STRANDED ALONG A BUSY EXPRESSWAY WITH A 1 YEAR OLD. THIS IS VERY DANGEROUS AND I HAVE SEEN SEVERAL COMPLAINTS REGARDING THIS ISSUE. THIS ITEM SHOULD DEFINITELY BE RECALLED, PLEASE NOTIFY HYUNDAI. THANK YOU. *TR
SUSPENSIONApril 1, 2016
OWNED VEHICLE SINCE NEW AND HAVE HAD ALL SERVICES PERFORMED. CURRENTLY 72,000 MILES. CAR HAS BEEN PLAGUED WITH CLUNKY, NOISY SUSPENSION PROBLEMS SINCE ABOUT 35,000 MILES. NOISES AND RIDE AT ALL SPEEDS ARE SO BAD THAT THIS HAS TO IMPACT POTENTIAL SAFETY. DEALERS HAVE REPLACED POWER STEERING RACK; PINION; P/S SWAY BAR; LINK ASSEMBLY; LOWER CONTROL ARM (2X); P/S FRONT STABILIZER LINK; L/F CONTROL ARM, BOLT AND NUT. NONE OF THE "FIXES" HAVE LASTED MORE THAN A FEW THOUSAND MILES, AND WE WERE RIGHT BACK TO WHERE WE WERE. WE ARE "EASY DRIVERS" WHO DO NO OFFROAD OR ROUGH ROAD DRIVING. WERE IT NOT FOR THESE ISSUES, THIS WOULD BE A "DECENT" SUV.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERMarch 25, 2016
I BOUGHT THIS CAR A YEAR AGO AND THEY TOLD ME EVERYTHING WAS UP TO DATE. THERE WAS A RECALL BACK IN 2008 ON THE TRAILER HITCH THAT WASN'T FIXED AND SOMETHING ABOUT THE AIR BAGS. ALSO THE DID PLAYER FOR THE TV ISN'T PLAYING ANYTHING.
FUEL/PROPULSION SYSTEMMarch 11, 2016
GAS GAGE IS NOT WORKING, I HAVE TO ALWAYS FILL MY TANK UP I NEVER KNOW HOW MUCH GAS I HAVE IN MY TANK. I HAVE RAN OUT OF GAS SEVERAL TIMES. THIS IS A SAFETY ISSUE BECAUSE I HAVE RAN OUT OF GAS IN HEAVY TRAFFIC AREAS. I'VE CHECKED ALL THE FUSES AND THEY ALL WORK.
FUEL/PROPULSION SYSTEMMarch 10, 2016
CHECK ENGINE LIGHT CAME ON WHEN STARTING. FUEL LEVEL SENSOR DROPPED TO EMPTY EVEN THOUGH TANK WAS RECENTLY FILLED. FUEL LEVEL INDICATOR WOULD RISE AND FALL AND GIVE FALSE READINGS. DIAGNOSTIC OF CHECK ENGINE LIGHT SHOWED P0464: FUEL LEVEL SENSOR "A" CIRCUIT INTERMITTENT. P0463: FUEL LEVEL SENSOR "A" CIRCUIT HIGH. P2069: FUEL LEVEL SENSOR "B" CIRCUIT HIGH. COST TO REPAIR CLOSE TO $900.
FUEL/PROPULSION SYSTEMMarch 7, 2016
FUEL SENSORS FAILED AND NEED TO BE REPLACED AT A COST OF $550.. THE CHECK ENGINE LIGHT WENT ON AND THE FUEL GAUGE LIGHT WENT ON INDICATING THE WAS NO FUEL, BUT THE GAS TANK WAS FULL. THE FUEL GAUGE DIAL INDICATOR ALSO DROPPED TO DOWN TO ZERO AND IS INCONSISTENT WITH THE READING. SOMETIMES IT GOES UP AND THEN IT DROPS. THIS HAS BEEN A WIDE SPREAD PROBLEM ENCOUNTERED BY MANY HYUNDAI OWNERS. THE SERVICE TECHS ARE WELL AWARE A PROBLEM EXISTS. NO OTHER CAR I HAVE EVER OWNED HAS HAD THIS COSTLY PROBLEM. HYUNDAI SHOULD FORCED TO DO A RECALL.
ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEMMarch 7, 2016
MY SANTA FE ESC LIGHT CAME ON AND THE CAR WENT INTO A "LIMP MODE". IT SLOWED DOWN TO 10 MPH AND WOULDN'T LET ME ACCELERATE. I PULLED OVER AND I COULD FEEL THE ENGINE SPUTTERING. I TURNED OFF THE ENGINE AND WAITED A MINUTE, TURNED THE ENGINE BACK ON AND EVERYTHING WAS FINE. HAPPENED THE NEXT DAY AS WELL , NOW WHEN I DRIVE WHETHER ITS A COLD START OR AFTER 30 MINUTES OF DRIVING THE VEHICLE GOES INTO LIMP MODE. I TOOK IT TO TE DEALER AND $350 DOLLARS LATER IHAD THE PROBLEM FIXED, TURNED OUT TO BE A THROTTLE POSITION SENSOR. I HAVE DONE RESEARCH ON THIS PROBLEM AND I AM NOT THE ONLY ONE THIS HAS HAPPENED TO. THIS IS A SERIOUS ISSUE THAT I FEEL NEEDS TO BE ADDRESSED BY HYUNDAI IMMEDIATELY BEFORE SOMEONE GETS INJURED OR KILLED. THE FIRST TIME THIS HAPPENED TO ME I WAS DRIVING ON THE INTERSTATE EARLY IN THE MORNING AND I WAS TRAVELLING ON THE INSIDE LANE AND I WAS ABLE TO PULL OFF THE HIGHWAY OR MY WIFE AND I COULD HAVE BEEN SERIOUSLY HURT OR KILLED.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEMFebruary 18, 2016
THIS IS ACTUALLY MY THIRD COMPLAINT. I HAVE SPOKEN TO HYUNDAI NO ONE WILL ACKNOWLEDGE THAT THERE IS A PROBLEM. FIRST MY CHECK ENGINE LIGHT CAME ON. I WAS TOLD IT WAS A FUEL GAUGE SENSOR. I RECENTLY HAD THEM REPLACED NOW MY CAR'S CHECK ENGINE LIGHT IS FLASHING AND THE CAR HAS STALLED ON ME SEVERAL TIMES WHILE IN TRAFFIC OR ON THE INTERSTATE. HYUNDAI IS IGNORING THIS. I THINK IT'S MY FUEL/ PROPOSITION SYSTEM. I HAD A TUNE-UP THE CAR SHAKES LIKE IT'S GOING TO STALL CONSTANTLY. I CAN SMELL THE FUEL FROM INSIDE OF THE CAR. I CANNOT BELIEVE AFTER ALL THE COMPLAINTS THEY STILL SAY THAT THE CARS AFFECTED WERE EITHER ONLY 2006 MODELS OR WERE NEVER SOLD. THAT'S A LIE. THEY'VE HAD OVER FOUR HUNDRED COMPLAINTS AND THREE YEARS TO DO SOMETHING ABOUT THIS.
ELECTRICAL SYSTEMFebruary 8, 2016
CHECK ENGINE LIGHT COMES ON AND OFF; GAS GAUGE CLAIMS THE TANK IS EMPTY, FULL, EMPTY, HALF TANK...ALL WITHIN MINUTES; HEADLIGHTS WON'T LIGHT BUT FOG LIGHTS AND PARKING LIGHTS CURRENTLY WORK. HAPPENS WHETHER VEHICLE IS STATIONARY OR DRIVING.
FUEL/PROPULSION SYSTEMFebruary 4, 2016
BOTH FUEL SENSORS FAILED AND NEED TO BE REPLACED AT A COST OF $551. THE CHECK ENGINE LIGHT WENT ON AND THE FUEL GAUGE LIGHT WENT ON INDICATING THE WAS NO FUEL, BUT THE GAS TANK WAS FULL. THE FUEL GAUGE DIAL INDICATOR ALSO DROPPED TO DOWN TO ZERO AND IS INCONSISTENT WITH THE READING. SOMETIMES IT GOES UP AND THEN IT DROPS. THIS HAS BEEN A WIDE SPREAD PROBLEM ENCOUNTERED BY MANY HYUNDAI OWNERS. THE SERVICE TECHS ARE WELL AWARE A PROBLEM EXISTS. NO OTHER CAR I HAVE OWNED HAS HAD THIS COSTLY PROBLEM. HYUNDAI SHOULD DO A RECALL.
POWER TRAIN,EXTERIOR LIGHTING,SERVICE BRAKESFebruary 1, 2016
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BRAKE ESC WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO GO INTO REVERSE OR PARK AND THE ESC BRAKE LIGHT ILLUMINATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
UNKNOWN OR OTHERFebruary 1, 2016
DRIVERS SIDE WINDOW VISOR RELEASED & FLOPPED UP 7 BACK IN FRONT OF DRIVERS FACE-UNABLE TO SEAT VISOR AS SOMETHING BROKE IN ATTACHMENT TO PIVOT PONT.HAD TO DRIVE HOLDING UP WITH ONE HAND AS HORRIBLE DISTRACTION FRON ROAD. TRIED HOLDING UP ON RETURN TRIP BACK TO MD-DIDNT WORK.GOING UP NICE BRIDGE & FACING 30-40 CARS COMING DOWN TOWARDS ME-ENTIRE VISOR FAILED & WENT DIRECTLY IN FRONT OF MY FACE BEFORE COULD GRAB & GET OUT OF MY VISION.ALMOST HIT ANOTHER CAR.WENT TO DEALER & TOLD OF SAFETY HAZARD & WAS TOLD BY DEALER OWNER-NOT RESPONSIBLE FOR SAFETY ITEM AFTER WARRANTY EXPIRED. HAD MECH GO ONLINE TO LOOK GETTING ME A NEW VISER. HE SAID-HIS RESEARCH REVEALED WIDESPREAD DRIVERS VISOR FAILURES IN 2006-2007-& 2008 SANTFE-ELANTRA & SONNATA.IN FACT ONE AFTER MARKER SUPPLIER HAD SOLD OVER 400 VISORS IN THOSE YEARS SONATAS.FRIEND AT CHURCH HAD SAME FILURE EXCEPT HIS WAS "INSTANTANEOUS & BLOCKED HIS VISION. ALL OTHER FOLKS I HAF TALKED TO SAY THEY HAVE NEVER HAD A VISOR FAIL IN ANY CAR IN THEIR LIFETIME INCLUDING CARS WITH OVER 200000 MILES. WHEN EXAMINING MY VISOR AFTER THE TRIP-THE DEFECT IS READILY OBVIOUS-THE PART HOLDING THE VISOR ON THE PIVOT SIDE IS MADE OF A VERY THIN PLASTIC OR COMPOSITE. IVE BEEN DRIVING FOR OVER 60 YEARS-NAVY TEST PILOT FOR OVER 20 YEARS & SR MEMBER OF SEVERAL AVIATION CRSHES IN THE NAVY & OFTEN "LITTLE THINGS" ARE OFTEN THE CAUSE OF CRASHES. ORIGINALLT TRIED REPORTING THIS OVER PHONE TO NICE LADY ON HOT LINE BUT OBVIOSLY-SEVERITY OF INCIDENT WASNT TRANSMITTED FORWARD. IT APPEARS THE RESOLUTION WAS ONLY FILED AS A COMPLAINT FOR A DATA BASE.THE FAILURE WAS REPORTED AS A VISABILITY WIPER -& A DRIVERS SUN VISER. DOES NOT WIPE. SOOO WOULD LIKE TO HAVE SOME ONE OPEN THIS TO INVESTIGATIVE STATUS BEFORE SOME GETS KILLED.THE OTHER GENTLEMAN WHO HAD THIS HORRIBLE & SCARY FAILURE ARE BOTH WILLING TO GIVE SWORN TESTIMONY AS WE KNOW THIS IS SAFETY.[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VISIBILITY/WIPERJanuary 20, 2016
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER SIDE SUN VISOR OPENED, SWAYED FROM SIDE TO SIDE, AND FAILED TO LOCK BACK IN PLACE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. ONE DAY LATER, THE VISOR COMPLETELY FRACTURED FROM THE ATTACHMENT POINT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VISOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
SEATS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMJanuary 19, 2016
I BOUGHT MY SANTA FE IN 2008, WITH 12,000 MILES ON IT. I'VE HAD TO REPLACE A GAS PEDAL SWITCH, GEAR SHIFT SWITCH, GAS GAUGE SWITCH, DRIVER'S SEAT SWITCH, TWO BATTERIES REPLACED, THE DRIVER'S VISOR HUNG DOWN, BOTH HYDRAULICS LIFTS GATE REPLACE, BACKSEAT LEFT SIDE DOOR LOCK REPLACE AND STILL DOESN'T WORK RIGHT AND OF COURSE THE ESC LIGHT PROBLEMS. ALL THE PROBLEMS STARTED IN JANUARY 2015.
UNKNOWN OR OTHERJanuary 11, 2016
WHILE DRIVING ON A CITY STREET I MADE A RIGHT HAND TURN AND THE VEHICLE COMPLETELY TURNED OFF. AFTER PUTTING INTO PARK IT STARTED UP AGAIN. THIS HAPPENED MORE THAN ONCE AND THE DEALERSHIP COULD FIND NO PROBLEM. VEHICLE HAD 97K+ ON THE ODOMETER.
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMJanuary 7, 2016
FUEL SENSOR/GAUGE SHOWS EMPTY AND CHECK ENGINE LIGHT STAYS ON. THIS IS INTERMITTENT SO GAUGE GOES UP AND DOWN. CAN NEVER TELL HOW MUCH FUEL IS IN TANK SO YOU WILL RUN OUT OF GAS. A LOT OF OTHERS HAVE HAD THE SAME PROBLEM WITH SAME VEHICLE AND YEAR. THIS IS A SAFETY ISSUE IF YOU RUN OUT OF GAS ON THE INTERSTATE. THANK YOU FOR ANY HELP. *TR
EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)December 28, 2015
BOUGHT THE CAR USED, 2007 SANTA FE WITH 71K MILES ON IT. 2 MONTHS AFTER I GOT THE VEHICLE, THE ESC OFF LIGHT STARTED INTERMITTENTLY COMING ON. THEN ONE DAY IT STAYED ON AND THAT SAME DAY THE CHECK ENGINE LIGHT CAME ON. I NOTICED THE NEXT DAY THAT MY BRAKE LIGHTS WOULD NOT COME ON WHEN PRESSING THE BRAKE AND THAT MY CRUISE CONTROL WOULD NOT ENGAGE AT ALL. THE ESC OFF LIGHT WILL NOT BE ON WHEN I FIRST GET IN THE CAR, BUT THE MINUTE I HIT THE BRAKES, IT COMES ON AND STAYS ON. EVER SINCE THE FIRST DAY THE CHECK ENGINE LIGHT CAME ON, IT HAS STAYED ON SINCE. I BELIEVE THIS MAY BE PART OF AN EARLIER RECALL, BUT MY SPECIFIC VEHICLE DID NOT FALL UNDER THAT RECALL.
ELECTRONIC STABILITY CONTROL (ESC)December 21, 2015
LIGHT ESC ON
POWER TRAIN,EXTERIOR LIGHTINGDecember 15, 2015
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE ATTEMPTING TO SHIFT THE VEHICLE INTO DRIVE FROM THE PARK POSITION, THE VEHICLE WOULD NOT SHIFT. WHILE AT A COMPLETED STOP, THE CONTACT WAS INFORMED BY ANOTHER MOTORIST THAT THE VEHICLE'S BRAKE LIGHTS WERE NOT ILLUMINATING. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC), 09V122000 (SERVICE BRAKES, HYDRAULIC) OR 11V472000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
FUEL/PROPULSION SYSTEMNovember 9, 2015
UNABLE TO TELL HOW MUCH GAS IS IN THE CAR. THE FUEL SENSOR IS BROKEN. I'VE SEEN MANY POSTS ONLINE ABOUT THIS ISSUE WITH THIS VEHICLE.
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESNovember 9, 2015
I OWN A 2007 HYUNDAI SANTA FE. THE AIR BAG LIGHT, ENGINE CHECK LIGHT, THE ELECTRIC STABILITY CONTROL (ESC) LIGHT , ABS AND THE TRACTION CONTROL LIGHT ILLUMINATED STEADILY ON THE DASH, WHEN THE VEHICLE IS TURNED ON. THE GAS GAUGE SOMETIMES WORKS EVEN WHEN THE TANK WAS FULL. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE FAILURES WERE NOT RECALL RELATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT RESTATED THE POSITION OF THE DEALER, OFFERING NO HELP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000
POWER TRAINNovember 3, 2015
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, THE VEHICLE STARTED TO MAKE AN ABNORMAL NOISE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF AND RESTARTED THE ENGINE. THE VEHICLE FAILED TO ACCELERATE FORWARD AND WOULD ONLY MOVE BACKWARDS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND CAUSED THE VEHICLE TO LOSE POWER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
UNKNOWN OR OTHERNovember 2, 2015
WHILE DRIVING DOWN A BUSY SOUTHERN CALIFORNIA FREEWAY AT 65 MPH, THE POST SECURING THE VISOR TO THE HEADLINER BROKE FREE, LEAVING THE VISOR HANGING DIRECTLY IN MY FIELD OF VISION. I DIDN'T EVEN TOUCH THE VISOR, IT FELL FROM THE VIBRATION OF TRAVELING DOWN THE ROAD. IT HAS HAPPENED OTHER TIMES AS WELL, INCLUDING ON A DANGEROUS MOUNTAIN ROAD.
UNKNOWN OR OTHEROctober 31, 2015
I WAS TRAVELING TO A FRIEND'S HOUSE ON WYDA WAY IN SACRAMENTO COUNTY. I WAS GETTING READY TO STOP AT A STOP SIGN AND HAD MY FOOT ON THE BRAKE. SUDDENLY, I FELT MY CAR BEING PUSHED FROM BEHIND, AND THEN I HEARD A LOUD ACCELERATION NOISE. RIGHT AFTER THAT MOMENT, MY CAR ACCELERATED ON ITS OWN AND WOULD NOT STOP. I HAD MY FOOT ON THE BRAKE THE ENTIRE TIME AND ALSO TRIED MOVING THE GEAR SHIFT LEVER. IT WOULD NOT MOVE AND THE CAR KEPT ACCELERATING. I THOUGHT I WAS GOING TO DIE.THE NEXT THING THAT OCCURRED WAS A HORRIBLE COLLISION, RESULTING IN MY CAR HITTING ANOTHER CAR WHICH HIT ANOTHER CAR. I SUSTAINED SERIOUS INJURIES AS WELL AS TWO FATALITIES AND OTHER INJURIES IN THE TWO CARS THAT WERE HIT. I WAS TAKEN TO UC DAVIS HOSPITAL IN SACRAMENTO WHERE I STAYED IN THE ICU FOR TWO DAYS AND THEN FOR AN ADDITIONAL TWO DAYS IN THE HOSPITAL. I WAS DRIVING A RUNAWAY CAR WITH NO WAY TO STOP IT.*BF *JS
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEMOctober 28, 2015
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG, ELECTRONIC STABILITY CONTROL (ESC), AND EGR WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FUEL GAUGE INDICATED EMPTY WHEN THE TANK WAS FULL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSE OR REPAIRED. THE FAILURE MILEAGE WAS 131,000.
FUEL/PROPULSION SYSTEMOctober 24, 2015
GAS GAGE SAID EMPTY SO I WENT TO PUT GAS IN IT THE PUMP KEPT SHUTTING OFF SO I MOVED AND WENT ANOTHER PUMP I STARTING PUT GAS IN THE CAR AND THE GAS CAME FLYING OUT OF THE CAR POURING ALL OVER ME I WAS SOAKED WITH GAS I TOOK IT TO A SHOP AND HERE IT WAS THE GAS SENSOR IT WAS READING EMPTY WHEN ACTUALLY IT WAS FULL THEY HAD TO TAKE THE TANK DOWN AND PUT IN A SENSOR 5 HOURS OF WORK I HAD CARS THAT WERE 20 YEARS OLD OR OLDER AND THEY NEVER DID THIS HYUNDAI NEED'S TO RECALL THIS YEAR BECAUSE I SEE THIS IS A COMMON PROBLEM WITH 2007 SANTA FE
VEHICLE SPEED CONTROLOctober 24, 2015
WHEN SITTING IN A TRAFFIC JAM CAR STARTING JUMPING LIKE IT WAS GOING TO TURN OFF TRAFFIC STARTED TO MOVE ON THE HIGHWAY AND THE CAR SEEMED LIKE IT WAS CHOKING THEN THE CHECK ENGINE LIGHT WENT ON I MADE IT TO THE CAR SHOP THEY PUT IT ON THE MACHINE THEY SAID IT WAS A COIL PACK AND THIS YEAR SANTA FE WAS KNOWN FOR THIS PROBLEM GOT IT FIX AND THEY CAR STILL SHAKES LIKE IT WANTS TO TURN OFF IT'S DRIVING ME CRAZY THE VIBRATION WHEN AT A STILL MODE IS SO ANNOYING HYUNDAI KNOWS THIS PROBLEM EXISTS WHY DONT THEY RECALL THEM I JUST WISH I COULD FIND THE PROBLEM AND FIX IT HONESTLY IT IS ANNOYING WORRYING IF THE CAR WILL SHUT OFF AND LEAVE ME STUCK SOMEWHERE ALONE LATE AT NIGHT BECAUSE I WORK 3 TO 11 PM PLEASE HELP
FUEL/PROPULSION SYSTEMOctober 23, 2015
SMELL OF FUEL IN PASSENGER CABIN WHEN YOU FILL UP. FUEL GAUGE DOES NOT SHOW THE CORRECT FUEL LEVEL ALONG WITH CHECK ENGINE LIGHT IS ON.
ELECTRICAL SYSTEMOctober 22, 2015
ABOUT 2 MONTHS AGO THE GAS GAUGE DROPPED TO "E" AND THE CHECK ENGINE LIGHT CAME ON. I TOOK TO AUTOZONE AND WAS TOLD IT WAS THE FUEL SENDING UNIT. WITH A COST OF $300.AT THAT TIME I DIDN'T KNOW THERE WERE 2 SENDING UNITS. WOW $600. I PUT SOME CLEANER IN THE GAS WHICH HAS HELPED A LITTLE, JUST PROLONGING GETTING IT FIXED. SOMETIMES IT WORKS SOMETIMES IT DOESN'T. I WATCHED THE RANGE IN MILES BOUNCE AROUND THE OTHER DAY WHILE DRIVING. I CAN'T PAY $600 TO REPAIR SOME THING IF IT ISN'T COMPLETELY BROKE.
SUSPENSIONOctober 21, 2015
WHEN DRIVING AT ANY SPEED AND GOING OVER ANY MINOR IRREGULARITY IN THE ROAD SURFACE, DISTRACTING NOISES FROM THE FRONT SUSPENSION...SQUEAKS, CREAKING AND THUDS ARE BEST WORD TO DESCRIBE. VERY DISTURBING AS NOTHING IS VISIBLE ACCORDING TO MECHANICS BUT THERE IS AN INTERNAL PROBLEM DUE TO THE HUNDREDS OF ON LINE COMPLAINTS I'M SEEING.
SERVICE BRAKESOctober 20, 2015
OUR 2007 HYUNDAI SANTA FE HAS LOUD NOISE FROM THE BACK WHEELS. TOOK TO THE DEALER. THE DEALER SAID THE BRAKE ROTORS AND CALIPERS WERE RUSTED. FOR SAFETY CONCERN, THE DEALER ADVISED THAT WE HAVE BOTH ROTORS AND CALIPERS CHANGED. IT WAS 6/29/2015 AND THE CAR HAS DRIVEN ONLY 257664 MILES. REPORTEDLY, DEALER REPLACED ROTORS AND CALIPER WITH OEM PARTS. WITHIN 3 MONTHS. WE NOTICES THE ROTORS ARE RUSTED. WE TOOK THE CAR BACK TO THE DEALER ON 9/26/2015 AND WAS TOLD, NOTHING THEY CAN DO. ASKED US TO CONTACT HYUNDAI CORP. ON 9/29/2015, WE CONTACTED HYUNDAI USA, BUT HYUNDAI KEPT SAYING IT HAS PASSED THE 5-YEAR WARRANTY FOR BRAKE, AND IGNORE THE OEM PARTS RUSTED WITH 3000 MILES AND 3 MONTHS. WHEN POINTED THIS OUT, HYUNDAI PRACTICALLY IGNORE OUR CONCERN. OUR CARS ARE ALWAYS KEPT INSIDE GARAGE. WITH THIS RUST PROBLEM, WE BEGAN TO CHECK ON ROTORS OF CARS IN ANY PARKING LOT WHEN WE WENT OUT AND PARKED THE CAR. WE FOUND THAT ALL MOST ALL HYUNDAI, DOES NOT MATTER WHICH MODEL, THEIR ROTORS ARE ALL RUSTED. BUT NOT OTHER MAKERS VEHICLES. I ALSO FOUND SIMILAR "PREMATURE RUST" OF ROTORS COMPLAINTS FROM HYUNDAI CAR OWNERS IN THE INTERNET. I BELIEVE THE OEM ROTORS AND CALIPERS SHALL CARRY THE SAME 5-YEAR WARRANTY AS ORIGINAL PARTS IN THE CAR. FOR SAFE OF CUSTOMERS, HYUNDAI SHALL NOT BE ALLOW TO USE SUCH DEFECTED PARTS IN THEIR VEHICLES. WILL NHTSA TAKE ACTION ON BEHALF OF US?
UNKNOWN OR OTHEROctober 17, 2015
THE ESC OFF LIGHT COMES ON AND PUSHING THE ON/OFF SWITCH DOES NOT PUT IT OUT. AND THE CAR HAS NO FORWARD MOMENTUM EVEN IF I FLOOR THE GAS PEDAL. IF I SHUT THE CAR OFF AND RE START, THE DASH LIGHT GOES OUT SOMETIMES AND THE CHECK ENGINE LIGHT COMES ON. IN MOTION ON THE HIWAY
FUEL/PROPULSION SYSTEMOctober 15, 2015
I NEVER KNOW HOW MUCH FUEL I HAVE , THE GAGE GOES FROM EMPTY TO FULL AND BACK TO EMPTY IN 5 MINUTES. BACK A FORTH EVERYDAY
ELECTRICAL SYSTEMOctober 8, 2015
CAR MADE RAPID CLICK FAILED TURN SIGNAL SOUND WHILE DRIVING WITHOUT SIGNAL ACTIVATED AND HAPHAZARDLY ACTIVATED LEFT SIGNAL INDEPENDENT OF DRIVER. SIDEOUND STOPPED IF SIGNAL ACTIVATED. AS APPROACHED BUSY TRAFFIC AREA (AIRPORT), STEERING COLUMN STARTED SMOKING AND BURNING SMELL FILLED PASSENGER CABIN. HYUNDAI DEALER ACKNOWLEDGED IS MANUFACTUER SWITCH DEFECT, WITHOUT SAFETY FUSE TO PREVENT FIRE ON OVERHEATING, BUT IS CHARGING $250 TO REPAIR AND KEEPING MY ONLY CAR FOR AT LEAST A WEEK WHILE ORDERING ANOTHER PART (WHICH AS IT IS THE SAME DEFECTIVE PART IS JUST AS LIKELY TO EVENTUALLY FAIL AND RISK A CAR FIRE WHILE DRIVING MY KIDS). DEALER SAYS HYUNDAI ACCEPTS NO RESPONSIBILITY FOR THE DEFECTIVE PART. A COMPLAINT 10629458 WAS FILED FOR WHAT SOUNDS LIKE THE SAME DEFECT IN A 2010 SANTA FE WITH SIMILAR ABDICATION OF RESPONSIBILITY BY HYUNDAI. THINGS THAT CAUSE CABIN FIRES SHOULD PROMP A RECALL.
ENGINEOctober 2, 2015
WE HAD TO REPLACE THE ALTERNATOR BEFORE IT WAS RECALLED.
VEHICLE SPEED CONTROLSeptember 30, 2015
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE BEGAN TO ACCELERATE WHILE THE BRAKE PEDAL WAS BEING DEPRESSED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS NOT AVAILABLE.
FUEL/PROPULSION SYSTEMSeptember 30, 2015
MY FUEL GAGE CHANGES CONSTANTLY. ONE MINUTE SAYING I'M FULL, THE NEXT SAYING IT IS EMPTY WITH THE GAS LIGHT ON. NEXT THE CHECK ENGINE LIGHT CAME ON, BROUGHT IT TO THE SERVICE CENTER, WHOM STATED THAT THE FUEL PUMP NEEDS TO BE REPLACED. THIS IS WELL OVER A $750 JOB AND A KNOWN HYUNDAI SANTA FE ISSUE. IT IS UNACCEPTABLE THAT HYUNDAI HASN'T RECALLED THIS PART, DUE TO THE SEVERITY OF THIS ISSUE. THIS HAPPENS WHILE BEING STATIONARY AND MOVING. IT HAS BEEN HAPPENING FOR A COUPLE OF WEEKS NOW.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMSeptember 29, 2015
I RECEIVED A SERVICE CAMPAIGN NOTIFICATION RE MY 2007 HYUNDAI SANTE FE AUTO TO INSPECT (& POSSIBLY REPLACE) THE ALTERNATOR & REPLACE THE FRONT VALVE COVER GASKET. I MADE AN APPOINTMENT WITH THE VAN NUYS CA SERVICE DEPARTMENT. AFTER PERSISTING TO GET AN ANSWER AS TO HOW LONG THE SERVICE WOULD TAKE, I WAS TOLD I COULD EXPECT 2 DAYS. I NEED TRANSPORTATION TO & FROM HYUNDAI. I WAS TOLD THEIR SHUTTLE WOULD ONLY TAKE ME 6 MILES. MY HOME IS 8.2 MILES AWAY. I WAS TOLD I COULD RENT A VEHICLE FOR $30+ PER DAY. IT IT APPROPRIATE THAT SUCH A NOTIFICATION SHOULD COST ME UPWARDS OF $60????? WHAT AGENCY OVERSEES AUTOMOBILE SAFETY OR TO WHOM SHOULD I COMPLAIN ABOUT THIS?
SERVICE BRAKES,FUEL/PROPULSION SYSTEMSeptember 29, 2015
MY 2007 HYUNDAI SANTA FE SUDDENLY ACCELERATED WHEN I ATTEMPTED TO APPLY THE BRAKES TO SLOW DOWN SO I COULD GET INTO A LEFT HAND TURNING LANE. AS SOON AS I TOUCHED THE BRAKES, THE CAR REVVED UP AND ACCELERATED TO A VERY HIGH SPEED ON ITS OWN. I'M NOT SURE HOW FAST I WAS GOING, BUT FAST ENOUGH TO THROW ME BACK AGAINST THE CAR SEAT AS I RAN THROUGH A RED LIGHT UNABLE TO STOP. I TRIED THE BRAKES AGAIN BUT THEY DIDN'T WORK.. SHIFTING THE CAR INTO NEUTRAL OR ANY OTHER GEAR DID NOTHING TO SLOW OR STOP THE CAR EITHER. I FINALLY REACHED DOWN AND TURNED THE KEY OFF, AT WHICH TIME I LOST MY POWER STEERING. I STEERED INTO AN OPEN FIELD, HIT A FENCE, AND CONTINUED QUITE A WAYS THE CAR WAS STOPPED BY AN INCLINE TO A RAVINE.
FUEL/PROPULSION SYSTEMSeptember 25, 2015
ON THE WAY TO TAKE MY CHILDREN TO SCHOOL MY FUEL LIGHT CAME ON. I THOUGHT THIS WAS ODD AS I HAD A HALF A TANK OF GAS WHEN I PARKED IT IN THE GARAGE FOR THE NIGHT. I WENT TO THE GAS STATION FILLED UP THE GAS TANK (IT ONLY TOOL $13.00 TO FILL UP) EVEN THOUGH I KNEW I WASN'T EMPTY. WELL THE VERY NEXT MORNING AGAIN MY GAS LIGHT WAS ON SAYING IT'S EMPTY. MY CHECK ENGINE LIGHT WAS NEVER BEEN ON DURING THIS.
EXTERIOR LIGHTINGSeptember 25, 2015
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS EXPERIENCING THE FAILURE IN NHTSA CAMPAIGN NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
VEHICLE SPEED CONTROL,SERVICE BRAKESSeptember 24, 2015
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT STATED DEPRESSED THE BRAKE PEDAL TO THE FLOOR, BUT THEY FAILED TO STOP THE VEHICLE. THE VEHICLE WAS OUT OF CONTROL. THE CONTACT TURNED THE IGNITION SWITCH OFF AND JUMPED OUT OF THE VEHICLE. THE VEHICLE EVENTUALLY SHUT OFF AND WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
SUSPENSIONSeptember 23, 2015
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING AT 15 MPH, THE CONTACT NOTICED A LOUD CLICKING SOUND FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE FAILURE ALSO OCCURRED WHILE IN REVERSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT LOWER CONTROL ARM BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,595.
FUEL/PROPULSION SYSTEMSeptember 22, 2015
ALL OF THE SUDDEN MY GAS GUAGE STARTED TO FLUCTUATE IN ITS READINGS. I NOTICED ONE DAY MY GAS LIGHT WAS ON--STATING MY GAS TANK WAS EMPTY AND I KNOW I HAD GAS IN THE TANK. I ENDED UP GOING TO THE GAS STATION AND FILLED THE TANK. MY GUAGE READ FULL FOR A DAY THEN MY GAS LIGHT WENT ON (EMPTY). AS I DROVE THE CAR I NOTICED THE GAS GUAGE SLOWLY RISE TO THE CORRECT READING OF "FULL". THE FLUCTUATION IN THE READINGS ARE CONSTANT. THIS IS VERY FRUSTRATING AND CONCERNING TO ME, AS I DRIVE CHILDREN AROUND AND CANNOT RELY ON MY GAS GUAGE TO GIVE ME AN ACCURATE READING. I AM CONSTANTLY GOING TO THE GAS STATION JUST TO MAKE SURE THAT I DO HAVE GAS. THIS ISSUE CAUSED MY ENGINE LIGHT TO COME ON. IF I RUN OUT OF GAS ON THE FREEWAY, OR OFF IN THE DESERT HERE, IT COULD BE FATAL.
STEERINGSeptember 21, 2015
THE FRONT RIGHT DRIVEAXLE BROKE, RESULTING IN THE FRONT TIRE FALLING OFF. I HAD TO REPLACE THE DRIVESHAFT, THE BALL JOINTS, CONTROL ARM, SERPENTINE BELT AND ALTERNATOR BELT AND PAY FOR AN ALIGNMENT, FOR A TOTAL COST OF $876.01. AT THE TIME OF THE INCIDENT, THE VEHICLE WAS TRAVELING AT APPROXIMATELY 1 MPH. 30 MINUTES PRIOR TO THAT, I WAS TRAVELING AT 70 MPH WITH MY FAMILY. CAN YOU IMAGINE YOUR TIRE FALLING OFF AT 70 MPH? HYUNDAI HAS BEEN CONTACTED AND HAS CHOSEN TO IGNORE MY REQUEST FOR REIMBURSEMENT. HOWEVER, THEY HAVE ISSUED A RECALL FOR THE 2013 FOR THE SAME ISSUE.
VISIBILITYSeptember 16, 2015
BACK IN 2011, MY DRIVER'S SIDE SUN VISOR FAILED (THE BRACKET BROKE AT THE ELBOW WHERE THE PLASTIC IS MOLDED AROUND THE BRACKET). IN LOOKING AT THE PART, I NOTED THAT THE QUALITY/GAUGE OF THE BRACKET WAS NOT VERY ROBUST. I WAS AN EMPLOYEE OF FIRST PRINCE AND THEN JOHNSON CONTROLS, AND AM VERY FAMILIAR WITH SUN VISORS AND THE BRACKETS THAT SUPPORT THEM. BASED ON MY OBSERVATIONS, THE DESIGN IS INFERIOR AND IS NOT ROBUST ENOUGH TO LAST THROUGH THE LIFETIME OF THE VEHICLE. THE REASON I'M WRITING TO YOU NOW, IS THAT MY PASSENGER SIDE VISOR ALSO FAILED RECENTLY, WITH DAMAGE IN THE EXACT SAME AREA. I AM ALSO NOTING THAT THE DRIVER'S SIDE BRACKET IS STARTING TO WEAKEN, AS IT WILL FREQUENTLY NOT STAY IN A LOCKED UP POSITION. THIS WAS THE SAME SYMPTOM EXHIBITED BEFORE THE FIRST DRIVER SIDE VISOR FAILED. IN MY OPINION, THERE HAS TO BE AN EXCESSIVELY HIGH FAILURE RATE FOR THIS PART AND AS THE REPLACEMENT IS EXPENSIVE (APPX. $240), I FEEL THERE IS A RISK AND PERHAPS ALREADY OCCURRENCE OF A RISK OF THE BRACKET FAILING WHILE DRIVING AT HIGH SPEED, AND/OR A DRIVER WHO'S VISOR FAILED, HAVING VISION IMPAIRED BY THE SUN AND BECOMING INVOLVED IN AN ACCIDENT. I BELIEVE YOU SHOULD LOOK AT THE REPLACEMENT RATE FOR THIS PART ACROSS NOT ONLY THIS MODEL, BUT ALL OTHER'S AS I NOTE THAT FREQUENTLY THE DESIGN OF AN ELBOW BRACKET CROSSES OVER MULTIPLE PLATFORMS.
FUEL/PROPULSION SYSTEMSeptember 10, 2015
ALL OF THE SUDDEN MY GAS GUAGE STARTED TO FLUCTUATE IN ITS READINGS. I NOTICED ONE DAY MY GAS LIGHT WAS ON--STATING MY GAS TANK WAS EMPTY AND I KNOW I HAD GAS IN THE TANK. I ENDED UP GOING TO THE GAS STATION AND FILLED THE TANK. MY GUAGE READ FULL FOR A DAY THEN MY GAS LIGHT WENT ON (EMPTY). AS I DROVE THE CAR I NOTICED THE GAS GUAGE SLOWLY RISE TO THE CORRECT READING OF "FULL". THE FLUCTUATION IN THE READINGS ARE CONSTANT. THIS IS VERY FRUSTRATING AND CONCERNING TO ME, AS I DRIVE CHILDREN AROUND AND CANNOT RELY ON MY GAS GUAGE TO GIVE ME AN ACCURATE READING. I AM CONSTANTLY GOING TO THE GAS STATION JUST TO MAKE SURE THAT I DO HAVE GAS. THIS ISSUE CAUSED MY ENGINE LIGHT TO COME ON AND AS A RESULT CANNOT PASS EMISSIONS UNTIL I GET THIS FIXED.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMSeptember 7, 2015
I PURCHASED THIS VEHICLE USED IN AUGUST OF 2015 AND WHEN I FILLED THE CAR UP I NOTICED THE FUEL GAUGE DIDN'T READ FULL. WITHIN A FEW MINUTES THE FUEL HAND DROPPED BELOW HALF FULL. I HIT THE TRIP BUTTON TO SEE WHAT THE RANGE DISPLAY WAS REPORTING AND IT WAS DROPPING LIKE A ROCK (STARTED AT 200+ MILES AND DROPPED DOWN TO LESS THAN 100 MILES). THEN A FEW MINUTES AFTER THAT THE EMPTY LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO AUTOZONE AND THEY DIAGNOSED IT WITH A P0460. THIS APPEARS TO BE A FREQUENT PROBLEM ON THIS MODEL CAR. I CAN'T UNDERSTAND WHY THIS IS NOT A RECALL SITUATION. IT IS POSSIBLE TO RUN OUT OF GAS WHILE MOVING (ON EXPRESSWAY) WHICH COULD CAUSE A MAJOR ACCIDENT.
FUEL/PROPULSION SYSTEMSeptember 5, 2015
MY GAS GAUGE STARTED MALFUNCTIONING EARLIER IN 2015, THEN IT TOTALLY WENT OUT BY MAY OF 2015. NOW, IT WORKS WHEN IT WANTS TO, BUT IT'S NEVER REALLY RIGHT. MY TRIP GAUGE DOESN'T WORK EITHER. THANKS TO THIS ISSUE, I FAILED MY SMOG TEST, THEY SAID THAT MY GAS TANK SENSORS NEED TO BE REPLACED. I GOT AN ESTIMATE OF NEARLY $1000 TO COMPLETE THIS PROCEDURE THAT LOTS OF OTHER OWNERS HAVE HAD PROBLEMS WITH. WHY ISN'T THIS A REPAIR COVERED BY HYUNDAI? DO YOU BUILD YOUR PRODUCTS TO LAST LONG ENOUGH TO MAKE IT THROUGH YOUR WARRANTY PERIOD? I'VE NEVER HAD TO REPLACE THIS WITH PREVIOUS VEHICLES.
ELECTRICAL SYSTEMSeptember 3, 2015
WHILE DRIVING THE FUEL GAUGE DROPPED TO EMPTY. THEN THE CHECK ENGINE LIGHT CAME ON. I HAD TO CODE READ AT A LOCAL AUTOMOTIVE STORE. THE PRICE OF THERE PART WAS 350. I CAN ONLY IMAGINE WHAT A DEALER WILL CHARGE. HE TOLD ME IT WAS A FUEL LEVEL SENDING UNIT. AFTER RESEARCHING THIS I FOUND LOTS OF COMPLAINTS ON THIS SAME ISSUE. THIS SHOULD NOT BE FAILING THIS SOON.
VISIBILITY/WIPERSeptember 3, 2015
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING 50 MPH, THE DRIVER SIDE SUN VISOR DETACHED AND OBSTRUCTED THE DRIVER SIDE VIEW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE SUN VISOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
AIR BAGSAugust 17, 2015
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEMAugust 17, 2015
AFTER STARTING MY VEHICLE AND PROCEEDED TO WORK MY SANTA FE ESC LIGHT CAME ON AND THE CAR WENT INTO A "LIMP MODE". IT SLOWED DOWN TO 10 MPH AND WOULDN'T LET ME ACCELERATE. I PULLED OVER AND I COULD FEEL THE ENGINE SPUTTERING. I TURNED OFF THE ENGINE AND WAITED A MINUTE. TURNED THE ENGINE BACK ON AND PROCEEDED TO WORK WITHOUT INCIDENT. NOW NO MATTER WHEN I DRIVE WHETHER ITS A COLD START OR AFTER 30 MINUTES OF DRIVING THE VEHICLE GOES INTO LIMP MODE. WHILE DRIVING AT A SLOW SPEED ON BACK ROADS IS NOT A SERIOUS ISSUE I FEEL THAT WHEN I AM ON THE HIGHWAY TRAVELING AT 65MPH AND IT HAPPENS IS A MAJOR SAFETY ISSUE. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND I NO LONGER FEEL SAFE IN MY VEHICLE. I HAVE DONE SOME RESEARCH ON THIS PROBLEM AND I AM NOT THE ONLY ONE. THIS IS A SERIOUS ISSUES THAT I FEEL NEEDS TO BE ADDRESSED BY HYUNDAI IMMEDIATELY BEFORE SOMEONE GETS INJURED OR KILLED.
VEHICLE SPEED CONTROLAugust 6, 2015
WE BOUGHT THE CAR FROM ON A SUNDAY AFTERNOON IT WAS MY GIFT FOR MOTHER'S DAY, THE SAME DAY WE DROVE THE CAR OF THE LOT THE CAR STALL FOR THE FIRST TIME AND WE CALL THE DEALERSHIP TO ASK ABOUT THE PROBLEM. THE DEALERSHIP STATED TO BRING THE CAR IN. AFTER A FEW HOURS I RECEIVED A CALL TO COME PICK UP THE CAR. MY HUSBAND WAS VERY SURPRISE TO KNOW THE CAR HAD STALL AND ASKED IF THERE WAS SOMETHING WRONG WITH THE CAR AND WE WERE TOLD ALL IT NEEDED WAS A BATTERY CHANGE. MY HUSBAND PROCEEDED TO ASK FOR MANAGEMENT BUT THE SALES ASSOCIATE TOLD US THAT IT WAS NORMAL FOR A CAR TO STALL ONCE IN A WHILE??? MY HUSBAND WAS FRUSTRATED WITH EVERYONE, THE SALES ASSOCIATE INFORMED US THAT THE CAR HAD 3 PREVIOUS OWNERS ONLY BECAUSE THEY HAD PURCHASED THE SAME CAR NEWER. WE DID NOTICE DAMAGE ON THE BACK BUMPER OF THE CAR BUT IT HAD BEEN PAINTED OVER AND ALSO MY HUSBAND NOTICE THE FRONT HAD ALSO BEEN PAINTED OVER. AGAIN WE ARGUED WITH SALES BUT GOT NO WHERE!!! SOMETHING SHOULD BE DONE ABOUT THIS! A DEALER-SALES-ASSOCIATE SHOULD NOT PUT MY FAMILY AT RISK JUST TO MAKE A DOLLAR! THERE IS SOMETHING VERY WRONG ABOUT THAT. SINCERELY YOURS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
UNKNOWN OR OTHERJuly 30, 2015
WHILE DRIVING THE DRIVER SIDE SUN VISOR CAME LOOSE AND DROPPED IN FRONT OF MY FACE CAUSING LOSS OF VISIBILITY. THE PLASTIC HUB THAT HOLDS THE VISOR SHAFT INTO THE CEILING OF THE CAR BROKE.
FUEL/PROPULSION SYSTEMJuly 30, 2015
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTE FE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THERE WAS THE SMELL OF FUEL INSIDE THE CABIN. THE CONTACT STATED THAT THE SMELL INCREASED WHEN THE AIR CONDITIONING WAS ACTIVATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FRACTURED AND WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V317000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
STRUCTUREJuly 30, 2015
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE ENTIRE SUBFRAME HAD SEVERE CORROSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
VISIBILITY/WIPERJuly 29, 2015
AS I WAS DRIVING, THE DRIVER'S SIDE VISOR BECAME DETACHED UNEXPECTEDLY AND BLOCKED MY VISION. BECAUSE IT WAS ATTACHED BY A WIRE (FOR THE LIGHTED MIRROR), IT WAS DANGLING AND I HAD TO HOLD IT UP WITH ONE HAND WHILE TRYING TO DRIVE TO A SAFE LOCATION TO PARK. IT WAS EXTREMELY DIFFICULT TO HOLD THE VISOR HIGH ENOUGH OUT OF THE WAY AND BE ABLE TO DRIVE. THIS WAS A VERY DANGEROUS SITUATION, WHICH COULD HAVE CAUSED AN ACCIDENT, ESPECIALLY IF I HAD BEEN TRAVELING AT A FASTER SPEED, OR CORNERING. RECALL THESE VISORS BEFORE SOMEONE IS SERIOUSLY INJURED!
AIR BAGSJuly 15, 2015
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTE FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)July 12, 2015
MY ESC OFF LIGHT COMES OFF AND ON, INTERMITTENTLY WITH THE CHECK ENGINE LIGHT. THEY BOTH GO OFF AND ON RANDOMLY. THE ESC OFF LIGHT WILL NOT GO OFF WHEN PUSHED. I CANNOT TELL IF THE ESC FEATURE IS ENGAGED OR NOT. I HAVE HAD THIS CAR SINCE IT WAS NEW. IT HAS BEEN WELL MAINTAINED AND IN THE SHOP WHENEVER A FIX WAS NEEDED. AFTER RESEARCHING THIS ISSUE, IT'S BEEN A COMMON COMPLAIN WITH VARIOUS HYUNDAI MODELS, INCLUDING MINE. UPON SPEAKING WITH HYUNDAI USA, VARIOUS CARS ON THIS LINE HAVE BEEN RECALLED FOR THIS SAME ISSUE. MINE WAS NOT ONE ON LINE THAT WAS NOTED, HOWEVER THE ISSUE IS EXACTLY THE SAME. I FILED A COMPLAINT WITH HYUNDAI USA LAST WEEK. MY ONLY RECOURSE IS TO TAKE IT TO A NEARBY DEALER AND PAY THEM TO DO A DIAGNOSTIC WORK UP OUT OF POCKET. I BELIEVE THIS PROBLEM HAS POTENTIAL FOR SAFETY ISSUES. I BOUGHT MY CAR WITH THE ESC SAFETY FEATURE. NOW I CAN'T TELL IF IT'S ENGAGED OR NOT AS I CANNOT GET THE LIGHT TO GO OFF.
FUEL/PROPULSION SYSTEMJuly 9, 2015
WHEN I FILLED UP MY CAR THE GAS GAUGE SAID IT WAS EMPTY AND THE LIGHT CAME ON. I TOOK IT TO GET REPAIRED AND THE SENSOR WAS BAD. THERE ARE SENSORS ON BOTH SIDES OF THE VEHICLE. AFTER PAYING $700 IT STILL DOESN'T WORK. I TRAVEL ON THE HIGHWAY EVERYDAY AND NEED TO KNOW HOW MUCH FUEL IS IN MY CAR - THIS IS A SAFETY ISSUE FOR ME. THERE ARE SEVERAL COMPLAINTS ABOUT THIS SAME ISSUE BUT NO RECALL - WHY??
VISIBILITY/WIPERJune 16, 2015
I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN THE DRIVERS SIDE SUN VISOR WAS HANGING BY THE MIRROR WIRES. LUCKILY IT WAS HELD UP SOMEWHAT WITH THE CLIP. THE PLASTIC ON THE PIVOT SIDE IS CHEAP AND CRACKED RIGHT OFF, THERE IS NO WAY TO REPAIR IT AND A REPLACEMENT IS 140.00. THIS IS A KNOWN ISSUE AND THERE IS A RECALL FOR THE 2007 HYUNDAI SONATA SUN VISORS FOR THE SAME ISSUE
FUEL/PROPULSION SYSTEMJune 7, 2015
GAS TANK SHOWS EMPTY ALTHOUGH FULL. A FEW MINUTES SEARCHING ON THE INTERNET SHOWS THIS IS A KNOWN AND COMMON PROBLEM ACROSS THE HYUNDAI SANTA FE LINE FOR YEARS. THE ISSUE IS THAT THE FUEL LEVEL SENSORS ARE MADE TO FAIL PREMATURELY, REQUIRING REPLACEMENT OF BOTH THE SENDER COMPONENTS.
EXTERIOR LIGHTINGJune 2, 2015
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE DRIVER FOLLOWING BEHIND THE CONTACT INFORMED HER THAT THE BRAKE LAMPS WERE NOT ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND OBSERVED THE BRAKE LAMPS FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. ALSO, THE CRUISE CONTROL FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LIGHT SWITCH BAND FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
AIR BAGSMay 31, 2015
I WAS STOPPED IN TRAFFIC ON A FREEWAY WHEN HIT FROM BEHIND. THE DRIVER CLAIMS HE WAS DRIVING AT APPROXIMATELY 35 MPH YET MY AIRBAGS DID NOT DEPLOY. HOW IS THAT POSSIBLE AND IS IT NORMAL?
ENGINE,FUEL/PROPULSION SYSTEMMay 8, 2015
LEAVING MY HOME TO TRAVEL OUT OF TOWN, THE ENGINE LIGHT CAME ON. AFTER HAVING A DIAGNOSTIC TEST COMPLETED I WAS TOLD THE SENSORS IN THE GAS TANK ARE MALFUNCTIONING (P0464) AND THIS IS A KNOWN ISSUE WITH 2007 HYUNDAI SANTE FE MODELS. THE GAUGE TELLING ME HOW MUCH GAS I HAVE IS NOT READING CORRECTLY DUE TO THE SENSOR MALFUNCTION AND CAN CAUSE ME TO RUN OUT OF GAS AT ANY TIME. THE DEALER REFUSES TO DO ANYTHING ABOUT IT WITHOUT CHARGING ME A $98 "DIAGNOSTIC FEE" EVEN THOUGH THE DIAGNOSTIC WAS DONE ELSEWHERE. I HAVE AN EXTENDED WARRANTY ON THIS VEHICLE BUT THEY REFUSE TO HONOR THAT AS WELL. *TR
SERVICE BRAKESMay 5, 2015
AT 3:30 P.M. I WAS IN MY 2007 HYUNDAI SANTA FE ON MY DRIVEWAY, WAITING FOR THE GARAGE DOOR TO GO UP. MY FOOT WAS ON THE BRAKE. WITHOUT WARNING, THE CAR ACCELERATED. (THE 20 MPH SHOWN ABOVE IS APPROXIMATE.) THE CAR RAN INTO THE GARAGE DOOR AND KNOCKED IT OFF ITS TRACKS. IT CRASHED INTO BUILT-IN WOODEN CABINETS ALONG THE SIDE OF THE GARAGE AND CAME TO REST AGAINST A WOODEN PLATFORM AT THE FRONT OF THE GARAGE. MY FOOT DID NOT LEAVE THE BRAKE PEDAL DURING THIS TIME. THE GARAGE DOOR AND WOODEN CABINETS WERE DESTROYED. THE CAR WAS DECLARED TO BE UNREPAIRABLE. I WAS CONSIDERABLY SHAKEN UP BUT LUCKILY NOT INJURED PHYSICALLY. *TR
ELECTRICAL SYSTEM,ENGINEMay 5, 2015
HYUNDAI DEALER INFORMED ME THAT VALVE COVER GASKET IS LEAKING ONTO ALTERNATOR WHICH WILL CAUSE IT TO FAIL. ESTIMATED OUT OF POCKET COST TO REPAIR IS OVER $700. THIS IS THE SAME PROBLEM THAT CAUSED THE RECALL ON THE HYUNDAI VERA CRUZ. I'M AFRAID THAT THE ALTERNATOR WILL FAIL AT SPEED CAUSING LOSS OF POWER AND DIMINISH BRAKING AND STEERING CAPABILITY. *TR
FUEL/PROPULSION SYSTEMMay 2, 2015
HYUNDAI HYUNDAI FOR ABOUT A YEAR AND THE FUEL GAUGE HAS BEEN SCREWING UP 3 MONTHS AFTER PURCHASING THE CAR USED. THIS SEEMS TO BE A COMMON PROBLEM I'VE NOTICED SEVERAL OTHER PEOPLE COMPLAINED ABOUT IT I DON'T UNDERSTAND HOW MANY FACTORS CAN JUST NOT REPAIR SUCH AN ISSUE ESPECIALLY ITS COST BETWEEN 500 TO 700 DOLLARS TO REPAIR. *TR
ELECTRICAL SYSTEM,ENGINEApril 29, 2015
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT, BATTERY LIGHT, ECS LIGHT, AND ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE CRANK SHAFT POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,100.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMApril 28, 2015
THE FUEL LEVEL GAUGE CHANGES RANDOMLY. CHECK ENGINES CODES P0463, P0464, P2068 INDICATES A FUEL LEVEL SENSOR FAILURE. THIS IS ISSUE HAS OCCURRED ON OTHER CAR MANUFACTURERS POTENTIALLY USING THE SAME SENSOR SYSTEM. THERE HAVE BEEN NO RECALLS ISSUED FOR THIS PROBLEM. THE OWNER WILL NOT BE ABLE TO KNOW THE ACCURATE FUEL LEVEL OF THE VEHICLE. THIS MAY CAUSE TANK OVERFILLING AND POTENTIALLY SAFETY AND ENVIRONMENTAL ISSUES. THIS IS VERY EXPENSIVE TO REPAIR ($1000) AND IS NOT COVERED BY HYUNDAI AFTER THE 5 YEAR WARRANTY. *TR
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMApril 17, 2015
GAS GAUGE READS EMPTY TO 1/4 FULL AFTER FILLING. DRIVING HOME FROM WORK, LOST ALL POWER TO VEHICLE AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL WENT ON. HAD VEHICLE TOWED THEN READ OTHER COMPLAINTS.WHEN I RESTARTED VEHICLE NEXT DAY THE VEHICLE SEEMED TO RUN FINE.THE FUEL LIGHT AND CHECK ENGINE LIGHT ARE STILL ON BUT THAT IS A DIFFERENT ISSUE. *TR
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)April 15, 2015
HYUNDAI SANTA FE ESC LIGHT POPS ON INTERMITTENTLY AND AFTER PUSHING THE ON/OFF SWITCH DOES NOT PUT IT OUT. THE CHECK ENGINE LIGHT ALSO POPS ON ALONG WITH THE ESC LIGHT. RESEARCH SHOWS THIS IS A COMMON PROBLEM IN MANY HYUNDAI MODELS AND RECALLS HAVE BEEN ISSUED. I AM THE ORIGINAL OWNER OF THE VEHICLE. *TR
AIR BAGS,SEAT BELTS,STRUCTUREApril 13, 2015
WHILE OUR VEHICLE WAS MAKING A SLOW TURN, ANOTHER VEHICLE TRAVELING AT APPROX. 50 MPH, CRASHED INTO THE PASSENGER SIDE, THEN OUR CAR WAS FLIPPED AND LANDED ON THE ROOF. NONE OF THE AIRBAGS DEPLOYED. ALL PASSENGERS WERE WEARING SEAT BELTS. WHEN THE CAR FLIPPED, THE REAR PASSENGER SEAT BELT RELEASED AND BECAME UNSECURED, TOSSING THE PASSENGER. SIGNIFICANT DAMAGE TO THE CABIN CAGE AND SIDE DOOR PANELS. ....UPDATED 04/23/15 *BF
FUEL/PROPULSION SYSTEMMarch 20, 2015
I HAD JUST PURCHASED GAS A FEW DAYS BEFORE AND ALL OF A SUDDEN MY GAS GAUGE REGISTERED NO GAS. I KNEW I WAS NOT ON EMPTY AND WENT TO THE GAS STATION AND PURCHASED MORE GAS, WHICH WAS ONLY A COUPLE OF DOLLARS TO TOP IT OFF. IN THE PAST 6 WEEKS, MY GAS GAUGE FLUCTUATES BETWEEN EMPTY OR WHEREVER ELSE IT WANTS TO LAND. IT IS VERY UNRELIABLE TO USE THE ODOMETER/TRIP CALCULATOR TO PINPOINT HOW MUCH GAS IS LEFT IN THE TANK. I HAVE RESEARCHED THIS FUEL SENSOR ISSUE ALL OVER THE INTERNET AND COME TO FIND OUT THIS HAS BEEN A SERIOUS PROBLEM WITH THE 2007 AND 2008 HYUNDAI SANTA FE'S. HYUNDAI HAS FIXED THE PROBLEM WITH THE FUEL SENSOR STARTING WITH THE 2009'S SO THEY REALIZED THERE WAS AN ISSUE. UNFORTUNATELY, THE REPAIR FOR THE FUEL SENSOR CAN RUN ALMOST A $1,000, WHICH IS A HUGE AMOUNT OF MONEY FOR A PROBLEM THAT HYUNDAI KNOWS EXISTS. PLEASE HELP. *TR
SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESMarch 19, 2015
3/18 DRIVING DOWN A ROAD HIT A LARGE POTHOLE ESC OFF AND ABS LIGHTS POP ON THE DASH PRESS THE ESC BUTTON WHICH DID NOTHING.I STOP IN A PARKING LOT TURN THE CAR OFF AND THEN BACK ON THE LIGHTS CAME BACK ON AS I PULLED AWAY THE LIGHTS TURNED OFF. 3/19 I WAS DRIVING AT ABOUT 25-30 AND ALL OF A SUDDEN THE ESC OFF AND ABS LIGHTS CAME ONE ONCE AGAIN I PARK AT THE GROCERY STORE TO SHOP. LEAVING THE GROCERY STORE I TURN ON THE VEHICLE ON THE DASH THE SAME LIGHTS ARE LIGHT UP AS I PULL AWAY THEY TURN OFF NHTSA CAMPAIGN NUMBER: 09V122000 IS A RECALL IN PLACE FOR THIS ISSUE ON MY MAKE AND MODEL VEHICLE BUT IT STARTS FOR THE SANTA FES THAT WERE MANUFACTURED FROM APRIL OF 2007 AND FURTHER. MY SANTA FE WAS MANUFACTURED IN MID MARCH OF 2007 PLEASE LOOK INTO ADDING MY VEHICLE TO NHTSA CAMPAIGN NUMBER: 09V122000. *TR
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMMarch 8, 2015
FUEL GAUGE LEVEL ERRATIC. CHECK ENGINE CODE INDICATES FUEL LEVEL SENSORS. NO RECALLS HAVE BEEN ISSUED FOR THIS PROBLEM. *TR
FUEL/PROPULSION SYSTEMMarch 2, 2015
CHECK ENGINE LIGHT CAME ON. AT THE SAME TIME, I NOTED WILD FLUCTUATIONS IN FUEL GAGE READOUT. ALSO, WHEN SELECTED, THE "RANGE" RAN FROM 0 UP TO 99 MILES. READING YOUR WEBPAGE LEADS ME TO BELIEVE THIS IS A REAL PROBLEM ON THE 2007 SANTA FE. MY ONLY OPTION IS TO CONTINUALLY TOP OFF THE GAS TANK TO INSURE THE VEHICLE IS FUELED. THERE IS NO WAY TO DETERMINE ACTUAL FUEL LEFT IN TANK. I BELIEVE THIS TO BE A SERIOUS SAFETY HAZARD, AS RUNNING OUT OF FUEL WITHOUT WARNING AT 65 MPH IN TRAFFIC WILL NOT ONLY SLOW THE VEHICLE, BUT KILL POWER STEERING AND POWER BRAKES. ISSUE MUST BE ADDRESSED THROUGH RECALL. IT IS TOTALLY UNFAIR TO EXPECT CONSUMERS TO FOOT THE BILL FOR AN ESTIMATED 700 DOLLAR FIX. *TR
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ENGINEFebruary 28, 2015
WARNING LIGHT CAME ON WHILE DRIVING VEHICLE INDICATING AN ELECTRICAL PROBLEM. WAS ABLE TO DRIVE HOME, BUT NEXT DAY CAR WOULD NOT START DUE TO DRAINED BATTERY. BATTERY WAS THEN RECHARGED AND CAR DRIVEN TO LOCAL FIRESTONE STORE FOR DIAGNOSIS. WAS DETERMINED THAT THE ALTERNATOR WAS NOT WORKING PROPERLY DUE TO OIL THAT HAD LEAKED FROM THE FRONT VALVE COVER GASKET. THE ALTERNATOR WAS HEAVILY CAKED WITH THIS OIL/GRIME. AFTER INSTALLING NEW VALVE COVER GASKET AND ALTERNATOR TODAY, CAR NOW RUNS FINE. THIS PROBLEM SEEMS TO ME TO BE IDENTICAL TO THAT DESCRIBED IN HYUNDAI'S RECALL NUMBER 121 WHICH COVERED CERTAIN VERACRUZ MODELS (NHTSA CAMPAIGN NUMBER 14V415000) AND THEREFORE I BELIEVE THAT THE RECALL SHOULD BE EXTENDED TO COVER AT LEAST MY CAR AND PROBABLY OTHERS. *TR
WHEELSFebruary 9, 2015
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD POP NOISE AND THE FRONT PASSENGER TIRE BLEW. THE CONTACT WAS ABLE TO SAFELY MERGE OFF THE HIGHWAY AVOIDING A COLLISION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE SHOP. THE MECHANIC STATED THAT THE PASSENGER FRONT DEFECTIVE AND VERIFIED THAT ALL FOUR WHEELS WERE SCALLOPED ON THE INSIDE BEAD AREA OF THE RIM. AS A RESULT, ALL FOUR RIMS AND TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000. VIN WAS NOT AVAILABLE.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMFebruary 9, 2015
THE FUEL GAUGE BEGAN TO FLUCTUATE INACCURATELY, FINALLY INDICATING THE TANK IS EMPTY AND EMPTY LIGHT IN ON. THE ENGINE LIGHT CAME ON AND STAYS ON AS WELL. A COUPLE OF DIFFERENT MECHANICS ESTIMATED IT WILL COST BETWEEN $700 AND $1,100 DOLLARS TO TRACK DOWN AND REPAIR THE PROBLEM. MY INSPECTION WILL BE OUT OF DATE SOON AND HAVE NOTICED THROUGH RESEARCH THAT THERE ARE SEVERAL HUNDRED CASES AND COMPLAINTS CONCERNING THIS ISSUE WITH 2007, HYUNDAI, SANTE FE AND OTHER HYUNDAI VEHICLES. WHY IS THERE NOT A FORCED RECALL FOR THE MANUFACTURER TO REPAIR THIS DESIGN FLAW FOR THESE CARS? DOES SOMEONE HAVE TO LOSE THEIR LIFE FOR THIS ISSUE TO GET REPAIRED? *TR
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMFebruary 4, 2015
FUEL LEVEL GAGE READOUT IS FAULTY, PROVIDING ERRONEOUS AND IRREGULARLY FLUCTUATING READINGS ON REMAINING GAS LEVELS. TOOK IT TO DENNIS HYUNDAI OF DUBLIN OH AND WAS INFORMED BY SERVICE MANAGER THAT THIS IS A REGULAR PROBLEM ON 2007 SANTA FE'S. HE SAID THE YELLOW CHECK ENGINE LIGHT THAT SPORADICALLY LIGHTS IS TRIGGERED BY FAULTY GAS LEVEL SENSOR. THE DEALER CLEARED THE TROUBLE CODE FOR ME AND SUGGESTED I NOT WASTE MY MONEY ON THE COSTLY REPAIR OF THE SENSOR AND USE MY ODOMETER TO TRACK WHEN I SHOULD FILL THE TANK. UNFORTUNATELY THE ODOMETER IS NOT DESIGNED OR INTENDED FOR THIS PURPOSE. MOST OF THE TIME THE FUEL LEVEL GAGE ON THE DASHBOARD READS COMPLETELY EMPTY SO I HAVE NO IDEA HOW MUCH FUEL REMAINS IN MY TANK. ALSO WITH THE YELLOW CHECK ENGINE CONTINUALLY LIT I'LL HAVE NO PRACTICAL WAY OF KNOWING IF SOME OTHER EMISSION CONTROL FAULT HAPPENS WITHOUT REPEATEDLY HAVING TO TAKE THE CAR TO THE DEALER TO VERIFY THE TROUBLE CODE CAUSE. GAS GAUGES SERVE A VITAL ROLE IN KEEPING THE DRIVER INFORMED OF WHEN THE TANK NEEDS MORE FUEL. WITHOUT A RELIABLE FUNCTIONING GAUGE THERE IS CONTINUAL RISK OF DEPLETING THE FUEL, RESULTING IN A STALLED ENGINE AND LOSS OF POWER BRAKES AND POWER STEERING, GREATLY INCREASING RISK OF AN ACCIDENT. IT IS EVIDENT FROM THE NUMBER OF COMPLAINTS FILED ON THIS PROBLEM THAT THERE IS A DESIGN FLAW OR DEFECT IN THE PARTS OR SYSTEM INVOLVING THIS FUEL LEVEL SENSOR AND GAUGE. ISN'T TIME HYUNDAI BE MADE RESPONSIBLE FOR PROVIDING/FUNDING A REMEDY FOR THIS DEFECT? *TR
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMJanuary 28, 2015
I HAD A NEW BATTERY INSTALLED TWO DAYS EARLIER AND CAR WAS RUNNING FINE. DRIVING ON THE FREEWAY, MY BATTERY LIGHT CAME ON AND THE ESC AND BRAKE WARNING LIGHTS. THIS WAS ABOUT A MILE FROM MY INTENDED EXIT. AFTER THE EXIT MORE LIGHTS CAME ON AND THE ENGINE STARTED RUNNING ROUGH. IF I STEPPED ON THE BRAKE, THE TACH AND TEMPERATURE GAUGES DROPPED TO ZERO. AS I PULLED INTO MY DRIVEWAY, THE ENGINE DIED. I LOOKED TO SEE IF I HAD BROKEN A BELT BUT SAW IT WAS INTACT. I DID NOTICE THAT THE ALTERNATOR SEEMED TO BE SHINY FROM OIL. I WENT ONLINE AND SEARCHED FOR THE SYMPTOMS AND FOUND THAT THERE WAS A RECALL FOR THE VERACRUZ WITH THE VERY SAME SYMPTOMS CAUSED BY A LEAKING VALVE COVER GASKET. THE RECALL IS NHTSA CAMPAIGN 14V415000. AS OTHERS HAVE STATED, IF IT'S THE SAME ENGINE WITH THE SAME ISSUE, IT SHOULD BE COVERED BY THE RECALL AND THE REPAIRS COVERED. *TR
FUEL/PROPULSION SYSTEMJanuary 27, 2015
JUST LIKE MOST PEOPLE ON HERE, MY FUEL GAUGE DOES NOT WORK. RAN OUT OF GAS AND FORCED TO PUSH CAR OUT OF HARMS WAY, WHICH OCCURRED DURING A LEFT TURN ON GREEN LIGHT. BECAUSE OF THIS, I FAILED THE COLORADO EMISSIONS TEST, LEAVING ME TO PAY OVER $500 TO GET THIS FIXED. I AM ALSO HAVING ISSUES WITH MY VISOR FALLING DOWN, CAR ALARM GOING OFF AT RANDOM TIMES, AND NOT ALL DOORS LOCKING WHEN USING THE ELECTRIC KEY CHAIN. I CAN NOT WAIT TO GET A NEW CAR AND BE DONE WITH HYUNDAI SINCE THEY ARE DETERMINED TO PROVIDE POOR PRODUCTS AND NOT ISSUING RECALLS. *TR
FUEL/PROPULSION SYSTEMJanuary 21, 2015
THE CAR, AT 75,000 MILES IS NOW SHOWING AN LOW FUEL INDICATOR LIGHT, 0 REMAINING ON GAS GAUGE ALTHOUGH I HAVE A FULL TANK OF GAS. CHECK ENGINE LIGHT IS ALSO ILLUMINATED. BECAUSE I AM UNABLE TO KNOW HOW MUCH GAS IS IN MY TANK THIS IS A SAFETY ISSUE. *TR
FUEL/PROPULSION SYSTEMJanuary 20, 2015
IN AUGUST 2013, THE GAS GAUGE ON MY 2007 SANTA FE STARTED ACTING STRANGE. (61000 MILES ON THE VEHICLE). WHEN I WOULD FILL UP THE GAS TANK, THE LOW FUEL LIGHT WOULD COME ON AND THE FUEL GAUGE WOULD SHOW EMPTY. AFTER DRIVING ABOUT 50 MILES, THE LOW FUEL LIGHT WOULD GO OUT BUT THEN THE CHECK ENGINE LIGHT WOULD COME ON AND THE FUEL GAUGE WOULD SHOW PARTIALLY FULL. THIS WENT ON FOR ABOUT A MONTH AND THEN MY SANTA FE WAS DUE FOR ITS ANNUAL PENNSYLVANIA STATE INSPECTION. I TOOK IT TO MY LOCAL MECHANIC WHO SAID IT WOULDN'T PASS THE INSPECTION WITH THE CHECK ENGINE LIGHT ON AND THE CODES SHOWED THE FUEL GAUGE SENSORS WERE BAD. BOTH FUEL GAUGE SENSORS WERE REPLACED BY MY LOCAL MECHANIC (NOT HYUNDAI) FOR ABOUT $290. I'VE READ MANY COMPLAINTS ABOUT THIS ISSUE BUT HAVE SEEN NO RECALL FROM HYUNDAI. *TR
ENGINE AND ENGINE COOLING,ENGINEJanuary 8, 2015
I READ IN A PREVIOUS COMPLAINT, AND JUST PERSONALLY CONFIRMED IT MYSELF, THAT HYUNDAI ISSUED A SAFETY RECALL (NHTSA CAMPAIGN NUMBER 14V415000) FOR 2007-2012 VERACRUZ VEHICLES WITH THE LAMBDA MPI ENGINE TO CORRECT AN OIL LEAK FROM THE FRONT VALVE COVER GASKET THAT SATURATES THE ALTERNATOR AND CAUSES THE ALTERNATOR TO SHORT OUT. THE RECALL ALSO STATES THAT "AN UNEXPECTED FAILURE OF MOTIVE POWER WHILE DRIVING INCREASES RISK OF A CRASH". THE SAME EXACT THING IS HAPPENING IN SANTA FE'S. MY CAR SHUT DOWN ON ME WHILE DRIVING 35 MPH AND I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. I FOUND OUT THAT MY CAR HAD AN OIL LEAK FROM THE FRONT VALVE COVER GASKET THAT SPILLED ONTO MY ALTERNATOR AND SHORTED OUT MY ALTERNATOR,WHICH NEED TO BE REPLACED, AND THIS ULTIMATELY KILLED MY BATTERY. SO NEW ALTERNATOR, NEW BATTERY, AND NEW GASKET COVER. THIS ENGINE OIL LEAK IS SO DANGEROUS AND SHOULD NOT BE HAPPENING. THERE SHOULD ALSO BE A RECALL FOR THIS ISSUE IN SANTA FE MODELS WHICH HAVE THE SAME ENGINE. *TR
FUEL SYSTEM, GASOLINEJanuary 7, 2015
FUEL SENSORS QUIT WORKING. HAD THEM REPLACED WITH GENUINE HYUNDAI PARTS. FUEL SENSOR STILL NOT WORKING. *TR
UNKNOWN OR OTHERJanuary 6, 2015
MY VEH HAD AN OIL LEAK WE NOTICED IN JUNE OF 2013. WE TOOK IT TO A CERTIFIED HYUNDAI DEALERSHIP WITH A WARRANTY THE VEH STILL HAD AND HAD BOTH VALVE COVER GASKETS REPLACED AND THE OIL PAN WAS ALSO LEAKING. A YEAR LATER JUNE 20, 2014 WHEN I WAS PARKED AT A FRIENDS HOUSE WE NOTICED OIL ON HER DRIVEWAY. I GUESS THE VEH WAS LEAKING OIL AGAIN, I JUST DIDN'T NOTICE SINCE OUR GARAGE IS STAINED WITH OIL. I TOOK IT BACK AND WAS TOLD BOTH VALVE COVER GASKETS AND THE OIL PAN WERE ALL LEAKING AGAIN, HOWEVER THE DEALERSHIP WOULD NOT COVER THE REPAIR SINCE IT WAS JUST OVER A YEAR. SEEMS LIKE AN ODD PROBLEM TO HAVE THE EXACT SAME LEAK IN 1 YEAR. EITHER THERE IS A FLAW IN THIS YEAR SANTA FE OR GURLY LEEP IN MISHAWAKA DID NOT DO A PROPER FIX ON MY VEH. I HAVE SEEN SEVERAL FORUMS FOR THESE 07 SANTA FE'S WITH THE SAME TYPE OF LEAK THAT OCCURRED MORE THAN ONCE. BECAUSE OF THIS OIL LEAK, MY ALTERNATOR HAS GONE OUT THIS MORNING, THE DEALERSHIP SAID IT WENT BAD FROM BEING SATURATED WITH OIL. ANOTHER ISSUE IS THE FUEL SENSOR WENT OUT WHICH NOW THE TRUCK DOESN'T REGISTER ANY GAS IN THE VEH. THIS IS ANOTHER COMMON COMPLANT I AM FINDING ON FORUMS FOR THIS 07 SANTA FE. I AM STARTING TO WONDER IF THESE ITEMS SHOULD BE IN SOME SORT OF A RECALL.
FUEL/PROPULSION SYSTEMJanuary 6, 2015
THIS IS OUR 3RD HYUNDAI SANTA FE. OUR 1ST WAS AN 2006 MODEL, WITH WHICH WE HAD NO PROBLEMS. OUR 2ND WAS TOTALED BECAUSE OF ANOTHER DRIVERS FAULT. WE WERE FORCED TO AVOID HER PULLING INTO OUR LANE- HEAD ON AND WENT OFF THE ROAD HITTING SOME PINE BUSHES AND A TELEPHONE GUIDE WIRE. WE WERE DOING 45MPH AT THE TIME WE LEFT THE ROAD AND HOT THE BUSHES. NO AIRBAGS DEPLOYED, BUT THE VEHICLE WAS CONSIDERED TOTALED BY THE ADJUSTER. SO WE REPLACED THE CAR WITH ANOTHER 2007 SANTA FE LIMITED AND AT FIRST ALL WAS GOOD. NOW THE FUEL SENDING UNITS ARE NOT WORKING. IN THE FUEL SYSTEM THE GAS TANKS(2) ARE CONSIDERED SADDLEBACKS AND ARE LOCATED UNDER THE REAR SEAT. THE OBD ERRORS CODES STATE THAT NEITHER UNIT IS WORKING AND IT IS NOW COSTING US AN ADDITIONAL $525 - AS IT FAILED THE MASSACHUSETTS STATE EMISSIONS TEST. HYUNDAI IS AWARE THAT THIS IS AN ISSUE AND IS NOT BEING TOLD TO FIX IT. CONSUMERS DESERVE BETTER.
FUEL SYSTEM, GASOLINEJanuary 5, 2015
I OWN A 2007 HYUNDAI SANTA FE, AND THERE IS A PROBLEM WITH THE 2007 TO 2010 SANTA FE'S THAT NEED TO BE LOOKED AT. THE FUEL LEVEL SENDING UNITS TEND TO GO BAD WHICH CAUSES THE FUEL GAUGE TO READ EMPTY, AND ACTIVATES THE CHECK ENGINE LIGHT. AFTER CHECKING THIS INFO ON THE WEB, IT SEEMS THIS IS A COMMON PROBLEM WITH SANTA FE'S AND THE COMPANY KNOWS ABOUT IT BUT WON'T DO ANYTHING BUT CHARGE THE CONSUMER ANYWHERE FROM $500 TO $1000 TO REPAIR IT. I ALSO FOUND THAT THIS HAS BEEN REPORTED ON THOUSANDS OF THESE VEHICLES. I FEEL THIS IS A SAFETY MATTER BECAUSE THE FUEL GAUGE WILL DROP TO ZERO AND CHECK ENGINE LIGHT COMES ON WHILE DRIVING. IT'S SCARY NOT KNOWING IF YOU HAVE FUEL OR NOT OR HOW LONG YOU CAN DRIVE WHEN IT DROPS TO "E". PLEASE LOOK INTO THIS. THANK YOU IN ADVANCE. *TR
FUEL/PROPULSION SYSTEMJanuary 1, 2015
STARTED MY CAR AND THE CHECK ENGINE LIGHT AND THE FUEL GAGE LIGHT WAS LIT ON DASHBOARD. SHUT OFF CAR. WAITED FEW SECONDS, STARTED CAR AGAIN. THE GAS GAGE NEEDLE WENT DOWN TO ZERO THEN JUMPED TO FULL, WHICH WAS CORRECT SINCE I HAD GASSED UP DAY BEFORE. THE FUEL GAUGE LIGHT WENT OFF, BUT THE CHECK ENGINE LIGHT STAYED ON FOR REMAINDER OF THAT DAY. AS OF LAST NIGHT, 1/31/14, NO WARNING LIGHTS ARE ON. MY LOCAL MECHANIC SAID HE THOUGHT THERE WAS A RECALL ON THIS, BUT I SEE THERE ISN'T EVEN THOUGH I AM READING SEVERAL OTHER PEOPLE HAVING SAME COMPLAINT OVER THE PAST FEW YEARS. *JS
ENGINEDecember 30, 2014
THE FRONT VALVE COVER GASKET ON THE ENGINE HAS FAILED. ENGINE OIL IS LEAKING ONTO THE ALTERNATOR. THIS CREATES A SIGNIFICANT RISK FOR ALTERNATOR FAILURE AND POTENTIAL LOSS OF POWER WHILE DRIVING. *JS
FUEL SYSTEM, GASOLINE,ELECTRONIC STABILITY CONTROL (ESC)December 23, 2014
GAS FUEL GAUGE STOPPED WORKING. ESTIMATED REPAIRS FROM DEALER $550.00. NEEDED TO REMOVE REAR SEAT AND FUEL TANK. *TR
FUEL SYSTEM, GASOLINEDecember 22, 2014
SMELL OF FUEL IN PASSENGER CABIN WHEN YOU FILL UP. FUEL GAUGE DOES NOT SHOW THE CORRECT FUEL LEVEL ALONG WITH CHECK ENGINE LIGHT IS ON. *TR
ENGINEDecember 19, 2014
I RECENTLY LEARNED THAT HYUNDAI HAD ISSUED A SAFETY RECALL (NHTSA CAMPAIGN NUMBER 14V415000) FOR 2007-2012 VERACRUZ VEHICLES WITH THE LAMBDA MPI ENGINE TO CORRECT AN OIL LEAK FROM THE FRONT VALVE COVER GASKET THAT SATURATES THE ALTERNATOR AND CAUSES THE ALTERNATOR TO SHORT OUT. IF THIS HAPPENS WHILE DRIVING THE CAR CAN QUIT ON THE DRIVER. OUR 2007 HYUNDAI SANTA FE USES THE SAME ENGINE AND WE ARE EXPERIENCING THE SAME SYMPTOMS (I.E. OIL LEAKING FROM FRONT VALVE COVER ONTO THE ALTERNATOR), SO I CALLED HYUNDAI TO SEE ABOUT GETTING THIS ISSUE FIXED UNDER THIS RECALL. HYUNDAI CUSTOMER SERVICE TOLD ME THAT BECAUSE MY VEHICLE WAS NOT COVERED THEY WOULD NOT COVER THIS ISSUE. IT SEEMS THAT HYUNDAI SHOULD HAVE TO CORRECT THIS FOR ALL VEHICLES THAT USE THE SAME LAMBDA V6 ENGINE, NOT JUST A SELECT FEW. IF IT IS DANGEROUS FOR VERACRUZ OWNERS, HOW IS IT NOT DANGEROUS FOR SANTA FE OWNERS WITH THE EXACT SAME ENGINE AND SYMPTOMS? I WOULD LIKE TO SEE THIS SAFETY RECALL EXPANDED TO COVER ALL VEHICLES THAT USE THIS SAME ENGINE. *TR
FUEL/PROPULSION SYSTEMDecember 19, 2014
FUEL GAUGE STOPPED READING FUEL LEVEL. JUMPS ANYWHERE FROM 230 MILES OF GAS LEFT TO EMPTY. AT TIMES I WILL START MY CAR (KNOWING THERE'S MORE THAN 1/2 OF GAS) AND THE GAS LIGHT IS ON AND STAYS ON UNTIL IT SLOWLY CREEPS UP. *TR
ELECTRICAL SYSTEM,ENGINEDecember 9, 2014
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING 70 MPH, THE ENGINE SEIZED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED AN OIL LEAK THAT DAMAGED THE ALTERNATOR, BATTERY, AND COMPUTER CHIP. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
ELECTRICAL SYSTEM,AIR BAGSNovember 24, 2014
AIRBAG LIGHT IS ALWAYS ON, AS WELL AS MY CHECK ENGINE LIGHT. ALL DOORS DO NOT ALWAYS LOCK ON THEIR OWN, PUSHING LOCK BUTTON ON KEYCHAIN TWICE DOES NOT SOUND THE BEEP TO ENSURE DOORS LOCKED, CAR ALARM GOES OFF RANDOMLY, FUEL GAUGE DOES NOT WORK. ALL OF THESE HAVE BEEN RECALLED BY HYUNDAI BUT FOR SOME REASON, MY 2007 WITH LESS THAN 90,000 MILES IS NOT COVERED. *TR
ELECTRICAL SYSTEMNovember 21, 2014
MY WIFE TRIED TO PUT CAR IN REVERSE TO AVOID ACCIDENT BUT COULD NOT BECAUSE OF FAILURE OF PART STOP LAMP SWITCH. SHE COLLIDED DUE TO THIS FAILURE. HYUNDAI HAS A RECALL ON MANY VEHICLES INCLUDING THIS MODEL BUT NOT THIS MANUFACTURING DATE. THEY ARE NOT INCLUDING ALL THE VEHICLES THAT HAVE THIS DEFECTIVE PART. THIS COULD CAUSE ACCIDENTS OR DEATHS DUE TO THIS. *TR
EXTERIOR LIGHTING,AIR BAGS,FUEL/PROPULSION SYSTEMNovember 20, 2014
AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. ALSO, YESTERDAY MY CHECK ENGINE LIGHT CAME ON AND THE FUEL GAUGE STOPPED READING MY FUEL LEVEL. I HAVE 90,100 MILES ON THE VEHICLE TODAY. SINCE I PURCHASED THE VEHICLE, MY HEADLIGHTS ARE VERY DIM. I AM NOT SURE IF THIS WAS EVER A CONCERN FOR OTHER MODELS. *TR
AIR BAGSNovember 20, 2014
THIS VEHICLE WAS INVOLVED IN A RECALL, HYUNDAI STATES THERE IS NOTHING WRONG WITH AIRBAGS, AFTER SUCCESSFULLY PROVING THE PASSENGER SIDE AIRBAGS WERE FAULTY AS DEFINED BY THE BBB, I WAS OFFERED $800 FORT CAR THAT BLUE BOOKS AROUND 10-12K. SINCE THE LAW FIRM IN CHARGE OF THE CLASS ACTION ONLY PROVIDED FOR THEMSELVES, THERE WERE NO FURTHER STEPS I COULD TAKE. OCTOBER ACCIDENT CAR WAS HIT BY ANOTHER VEHICLE AT A HIGH RATE OF SPEED HEAD ON AND THE DRIVERS SIDE AIRBAGS DID NOT DEPLOY. THERE IS SOMETHING SERIOUSLY STRONG WITH THIS CAR. *TR
VISIBILITY/WIPERNovember 19, 2014
DRIVERS SIDE VISOR CAME DOWN IN HEAVY TRAFFIC THUS BLOCKING THE VIEW OF THE ROADWAY. VISOR ULTIMATELY FELL COMPLETELY OFF WITH ONLY WIRES DANGLING. A CRASH WAS BARELY AVOIDED HAD IT NOT BEEN ACCOMPLISHED BY A YOUNG EXPERIENCED FEMALE DRIVER. WITHIN 30 MINUTES THE PASSENGER SIDE VISOR DID THE SAME ALTHOUGH IT HELD ON BY THE WIRES. THIS OCCURRED WITH A PASSENGER OCCUPYING THE SEAT. THIS SITUATION IN FRONT OF THE DRIVER NEARLY CAUSED A PILEUP ON THE BUSIEST STRETCH OF FREEWAY IN RENO NEVADA KNOW AS THE SPAGHETTI BOWL. ACCORDING TO OTHER OWNERS OF THE SAME TYPE VEHICLE THEY HAVE ENCOUNTERED A SIMILAR SITUATION. HYUNDAI AND THE DEALERSHIPS SHOULD BE HELD ACCOUNTABLE AND LIBEL FOR ANY SUCH CAUSES OF PAST, PRESENT OR FUTURE INCIDENTS AND AN IMMEDIATE RECALL ISSUED BEFORE ANY FURTHER LOSS OF PROPERTY OR LIFE. DOCUMENTATION ON THE INTERNET CONFIRM THAT DEALERSHIPS AND MANUFACTURE ARE AWARE. REPAIR SHOULD BE MADE AT THE MANUFACTURERS EXPENSE AS THIS IS A DEFECT IN WORKMANSHIP AND PRODUCT. AT LEAST, AN ANNOUNCEMENT TO THE PUBLIC SHOULD BE MADE REGARDING THIS EXTREME HAZARD TO THE DRIVER AND OTHER MOTORISTS. THIS COMPLAINT HAS BEEN DOCUMENTED 11/20/14. *TR
VISIBILITYNovember 16, 2014
THE PASSENGER SIDE SUN VISOR SUDDENLY DISLODGED FROM ITS PIVOT POINT AND FELL TO THE DASHBOARD. I HAD IT REPAIRED AT THAT TIME. LAST WEEK (11/07/2014) THE EXACT SAME THING HAPPENED TO THE DRIVER'S SIDE SUN VISOR. I WAS TRAVELLING AT 65 MPH ON THE HIGHWAY AND IT COLLAPSED IN FRONT OF ME COMPLETELY BLOCKING MY VISION. I NEARLY DROVE OFF THE HIGHWAY SINCE I COULD NOT SEE. IT SEEMS TO ME THAT THIS PART MUST BE DEFECTIVE BUT THE DEALER TELLS ME AS FAR AS HE KNOWS I'M THE ONLY CUSTOMER WHO HAS EXPERIENCED THIS PROBLEM. I'VE HEARD THAT THE SAME YEAR HYUNDAI SONATA HAS BEEN RECALLED FOR A SIMILAR PROBLEM, AND I DON'T KNOW WHY THE SANTA FE HAS NOT BEEN INCLUDED. *TR
ELECTRICAL SYSTEMNovember 15, 2014
EXACTLY AS PER HYUNDAI RECALL #121, THE VALVE COVER GASKET LEAKED OIL ONTO THE ALTERNATOR AND DESTROYED THE ALTERNATOR: BUT HYUNDAI DEALER IS TELLING ME MY AUTO IS NOT COVERED IN THE RECALL. THIS DOES NOT SEEM FAIR OR RIGHT TO ME. PLEASE HELP! *TR
FUEL/PROPULSION SYSTEMNovember 6, 2014
THE FUEL SENSOR UNIT INSIDE TANK IS DEFECTIVE. SOMETIMES IT IS CORRECT, OTHER TIMES THE FUEL GAUGE SHOWS EMPTY WHEN FULL, HALF FULL ETC. IT ALSO DISPLAYS LOW FUEL AND CHECK ENGINE WARNING LIGHT WILL COME ON AND STAY ON. IT IS A $ 650+ REPAIR JOB AT DEALER !!! I HAVE A FRIEND WITH SAME YEAR AND MODEL HYUNDAI SANTA FE WITH THE SAME PROBLEM.....HOW MANY OTHERS ARE OUT THERE ? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AIR BAGSOctober 30, 2014
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. UPDATED 12/30/14*CN UPDATED 05/27/2015 *JS
FUEL/PROPULSION SYSTEMOctober 29, 2014
FUEL GAUGE BEGAN ACTING ERRATICALLY AND EVENTUALLY 'CHECK ENGINE' LIGHT CAME ON. CURRENTLY HAVE TO CONSTANTLY MONITOR FUEL STATUS AND CARRY A GAS CAN WITH EXTRA FUEL. I FEEL THIS IS A SAFETY ISSUE. *TR
FUEL/PROPULSION SYSTEMOctober 27, 2014
CHECK ENGINE LIGHT CAME ON THAT NIGHT WHILE DRIVING, NOTICED WHEN I PULLED INTO MY DRIVE 1/4 TANK OF GAS LEFT IN TANK. GOT INTO MY CAR THE NEXT MORNING, CHECK ENGINE LIGHT STILL ON AND THE LOW GAS LIGHT AND INDICATOR WAS BELOW EMPTY. FILLED UP AT THE GAS STATION BUT ONLY TOOK 10 GALLONS. TWO DAYS LATER SAME ISSUE BUT AS I WAS WAITING FOR GAS THE INDICATOR WENT UP PASSED 1/4 FULL. SOMETHING SEEMS WRONG WITH GAS GAUGE SENSOR. I HAVE LOOKED AND SEE NUMEROUS PROBLEMS WITH THIS. LETS GET A RECALL !!!! *TR
FUEL/PROPULSION SYSTEMOctober 21, 2014
THE FUEL GAUGE SENSOR FAILS TO MONITOR THE CORRECT FUEL LEVEL WHICH ACTIVATES THE "CHECK ENGINE" LIGHT. IF ANOTHER ISSUE ARISES WITH THE VEHICLE THAT WOULD ACTIVATE THE "CHECK ENGINE" LIGHT, I WOULD NOT KNOW BECAUSE THE FAILED FUEL GAUGE SENSOR KEEPS THE LIGHT ON CONSTANTLY. *TR
FUEL/PROPULSION SYSTEMOctober 21, 2014
THE FUEL GAUGE SENSOR FAILS TO MONITOR THE CORRECT FUEL LEVEL WHICH ACTIVATES THE "CHECK ENGINE" LIGHT. IF ANOTHER ISSUE ARISES WITH THE VEHICLE THAT WOULD ACTIVATE THE "CHECK ENGINE" LIGHT, I WOULD NOT KNOW BECAUSE THE FAILED FUEL GAUGE SENSOR KEEPS THE LIGHT ON CONSTANTLY. *TR
STEERING,SUSPENSIONOctober 20, 2014
I HAVE HAD THIS SANTA FE SINCE 2008 AND HAVE KEPT UP WITH THE SERVICE ON THIS VEHICLE. I HAVE BEEN IN TO THE DEALERSHIP MANY TIMES FOR THE SAME NOISE, AND THAT IS A CLUNKING SOUND WHEN DRIVING AT SPEEDS BETWEEN 15 AND 25MPH. WHEN I DRIVE OVER A BUMP IN THE ROAD, IT SOUNDS LIKE SOMETHING IS LOOSE AND RATTLES. AND IT FEELS LIKE THE STEERING IS MORE AGGRESSIVE SINCE I HAD ALL THAT WORK DONE. I LOVE MY SANTA FE AND HAVE NEVER HAD ANY PROBLEMS, EXCEPT FOR THAT NOISE IN THE FRONT END. I HAVE REPLACED THE SWAY BAR LINKS AND STRUTS RECENTLY, BECAUSE THEY TOLD ME THAT WAS THE PROBLEM AND I STILL HAVE THE SAME NOISE. I SAW A TBS BULLETIN DATED BACK IN 2008 ABOUT THE STEERING YOKE COULD BE MAKING THAT NOISE TOO. AND YOU CAN FEEL IT IN THE STEERING WHEEL WHEN YOU HIT SMALL BUMPS TOO. *TR
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEMOctober 4, 2014
WHILE IN A PARKING LOT, I STOPPED AT A STOP SIGN BY PUTTING MY RIGHT FOOT ON THE BRAKE. AS MY FOOT WAS ON THE BRAKE, THE ENGINE REVVED UP AND THE CAR BEGAN MOVING FORWARD. WITHOUT REMOVING MY RIGHT FOOT FROM THE BRAKE PEDAL, I PUT MY OTHER FOOT ON THE PEDAL AND SHIFTED TO NEUTRAL (THE VEHICLE HAS AN AUTOMATIC). THE REVVING UP IMMEDIATELY STOPPED AND EVERYTHING APPEARED NORMAL ONCE AGAIN. I DROVE BACK TO MY HOME, ABOUT SEVEN MILES, WITHOUT FURTHER INCIDENT. I HAVE NOT INFORMED THE LOCAL HYUNDAI DEALER YET WHO LAST DID A 90,000 MAINTENANCE ON IT 8/27/2014. THE VEHICLE HAD 88,496 MILES ON IT. *TR
POWER TRAIN,ELECTRICAL SYSTEM,ENGINESeptember 24, 2014
2007 SANTA FE LIMITED 6 CYL 3.3L. OIL IS LEAKING FROM VALVE COVER GASKET KILLING THE ALTERNATOR AND BATTERY AND THE MOTOR. LIGHTS FLASH ON DASH SEAT BELT LIGHT, BATTERY LIGHT, ESC , TPMS. REPLACED BATTERY IN THE DARK AT FIRST. I SAW THE SAME ISSUES WITH A NEW BATTERY. THEN RESEARCHED AND SAW SIMILAR ISSUES POINTING TO VALVE COVER GASKET LEAKING OIL ONTO ALTERNATOR. I CHECKED THE VALVE COVER IN THE LIGHT AND SAW THE LEAK IMMEDIATELY AND THE ALTERNATOR COVERED IN OIL. IF THE 2007 VERA CRUZ IS GETTING A RECALL FOR THIS EXACT SAME ISSUE AS OF AUG 1ST 2014, THEN THE 2007 SANTA FE SHOULD AS WELL AS OTHER YEARS OF SANTA FE'S. DEALERSHIP WANTS $900 PLUS TAX TO FIX THIS. ALSO HAD TO REPLACE THE FUEL SENDING UNIT -THAT WAS $700 IN JAN OF 2013 AND THERE ARE TONS OF COMPLAINTS ABOUT THAT ONE TOO. I STILL SMELL GAS WHEN I FILL THE TANK FULL AND THE CHECK ENGINE LIGHT COMES ON DUE TO THIS. I CAN AND HAVE PROVEN IT USING A OBD CODE READER TO RESET THE CODE, FILL THE TANK AND BINGO CODE IS BACK LIKE THE FUEL CAP IS LOOSE BUT IT IS NOT AND THE INTERIOR SMELLS OF GASOLINE TILL THE FUEL LEVEL IS REDUCED. *TR
SUSPENSION,STRUCTURESeptember 23, 2014
2 THINGS ARE CONCERNING. ONE, WHEN DRIVING OVER SMALL CRACKS, BUMPS IN ROADWAY THE SUSPENSION MAKES A NOISE THAT MAKES ME THINK IT IS UNSTABLE. IT IS ALSO A LOUDER THAN AVERAGE NOISE, COMPARED TO PAST VEHICLES THAT I HAVE OWNED. SECOND, DRIVING AT SPEEDS BELOW 60 MPH, EVERYTHING IS NORMAL. ONCE SPEEDS ABOVE 60 ARE REACHED, THE STEERING COLUMN SHAKES AND VIBRATES. THE NOISE DESCRIBED EARLIER IN PARAGRAPH ONE IS HEARD. ALIGNMENT AND BALANCING ARE NORMAL. TIRE TREAD IS ALSO NORMAL. NEITHER OF THESE TWO ARE ACCEPTABLE AND IN MY OPINION IS A RISK. *TR
STEERING,POWER TRAINSeptember 18, 2014
WHEN TRAVELING BETWEEN 10-20 MPH, THE CAR UNEXPECTEDLY WILL SHIFT AND ACCELERATE FOR A BRIEF MOMENT. THEN THE LIGHTS ON THE INSTRUMENT PANEL WILL FLICKER AND THE CAR WILL SHUT OFF, LOSING POWER STEERING AND POWER TRAIN CAPABILITIES. THERE IS NO ISSUE WITH THE BATTERY OR ELECTRICAL PANEL OR THE TRANSMISSION. IT HAS HAPPENED SEVERAL TIMES, ALWAYS WITHOUT WARNING. *TR
ENGINE AND ENGINE COOLING,POWER TRAINSeptember 17, 2014
SAME OIL LEAK AS PROPOSED RECALL FOR OUR 2010 VERA CRUZ WITH THE SAME ENGINE (V6). *TR
STEERING,ELECTRICAL SYSTEM,ENGINESeptember 16, 2014
ON WEDNESDAY, JULY 30TH, 2014, I WAS DRIVING ON THE FREEWAY IN MY 2007 HYUNDAI SANTA FE WITH MY FAMILY AND CHILDREN ON BOARD AT 60 MPH WHEN ALL OF THE WARNING LIGHTS ON THE DASHBOARD FLASHED ON AT THE SAME TIME. THE VEHICLE STARTED TO SHAKE, THE ENGINE STALLED AND BOTH THE STEERING AND BRAKES SUDDENLY BECAME VERY HEAVY TO OPERATE. LUCKILY I MANAGED TO VEER OFF THE FREEWAY BEFORE IT COMPLETELY SHUT DOWN ON A LIVE HIGH SPEED LANE AND ORDERED A TOW TRUCK FROM MY AUTO CLUB. THE HYUNDAI DEALERSHIP TECHNICIAN ADVISE THAT THE CAUSE OF THIS BREAKDOWN WAS AN OIL LEAK FROM A VALVE COVER GASKET ONTO THE ALTERNATOR, CAUSING IT TO FAIL. THE BATTERY WAS ALSO AFFECTED BY CHAIN OF EVENT. THIS CASCADING CHAIN OF BREAKDOWN IS A SYSTEMIC FAILURE AND THIS DEFECT IS NOT PARTICULAR TO ONLY MY CAR BUT IS RAMPANT WITH THE HYUNDAI SANTA FE OWNERS. ANY INTERNET SEARCH WITH " SANTA FE 2007 LEAKING VALVE COVER GASKET " WILL TURN UP COUNTLESS RESULTS. IT IS ALSO THE SAME TYPE OF FAILURE THAT HAS ALREADY BEEN RECALLED FROM ANOTHER HYUNDAI SUV, THE VERACRUZ AS IT WAS BUILT ON A HYUNDAI SANTA FE PLATFORM. I WAS LUCKY THAT I DIDN'T COME TO A COMPLETE DEAD STOP WITHOUT WARNING ON A LIVE FREEWAY LANE AT A HIGH RATE OF SPEED AS THE RESULT WOULD HAVE BEEN CATASTROPHIC FOR ALL INVOLVED. LINK TO HYUNDAI VERACRUZ RECALL WITH THE SAME PROBLEM. HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM459247/RCDNN-14V415-5243P.PDF KIND REGARDS, *TR
VEHICLE SPEED CONTROL,UNKNOWN OR OTHERSeptember 14, 2014
WHILE MERGING INTO TRAFFIC FROM A STOP SIGN, I BRIEFLY PRESSED THE GAS PEDAL NEARLY ALL THE WAY DOWN. THE CAR ACCELERATED BEYOND THE 45 MPH SPEED LIMIT AFTER RELEASING THE PEDAL. I PRESSED THE BRAKES AS HARD AS I COULD BUT THE CAR CONTINUED TO ACCELERATE. I PANICKED BECAUSE I WAS HEADING FOR A STOP LIGHT. MY WIFE AND I WERE SECONDS AWAY FROM A HIGH SPEED COLLISION. I SHIFTED THE CAR INTO THE NEUTRAL POSITION WITH THE BRAKES FULLY APPLIED. THE ENGINE RACED UP TO HIGH RPMS. I LOOKED AT THE PEDAL AND IT WAS DEPRESSED NEARLY ALL THE WAY DOWN WITHOUT MY FOOT ON IT. I PUT MY FOOT UNDER THE PEDAL AND LIFTED UP. THE PEDAL SPRUNG ALL THE WAY UP AND THE ENGINE RPMS WENT BACK TO IDLE VALUES. THE CAR QUICKLY SLOWED. I WAS ABLE TO STOP THE CAR JUST BEFORE THE INTERSECTION. I PULLED OFF THE ROAD TO EXAMINE THE PEDAL. THE DRIVERS SIDE CAR MAT HAD SLIPPED OFF ITS RETENTION POST AND HAD MOVED ABOUT 4 INCHES FORWARD SO IT WAS UNDER THE GAS PEDAL. THE END OF THE CAR MAT WAS CURLED UP SO IT WAS ELEVATED ABOUT 1 INCH ABOVE THE FLOOR CARPETING. WITH THE ENGINE OFF, I PUSHED THE GAS PEDAL DOWN BY HAND AND IT GOT CAUGHT UNDER THE CAR MAT AGAIN. AFTER REMOVING THE MAT, I PUSHED THE GAS PEDAL DOWN MANY TIMES (ENGINE OFF) AND IT ALWAYS WORKED CORRECTLY. THE DRIVERS SIDE CAR MAT RETENTION POST SYSTEM HAS NEVER WORKED WELL. THE FLOOR MAT FREQUENTLY SIDES OFF THE POST, AND THE MAT MOVES FORWARD. THE USED MAT IS NOW STIFF ENOUGH TO HOLD THE GAS PEDAL DOWN IF THE PEDAL IS PUSHED UNDER THE CURLED END OF THE MAT. A SECURE CAR MAT LOCKING DEVICE SHOULD HAVE BEEN PART OF THE ORIGINAL MAT RETENTION SYSTEM. HYUNDAI SHOULD FIX THIS PROBLEM. I AM NOT COMPLETELY SURE WHETHER SOME OTHER MECHANICAL OR ELECTRICAL PROBLEM HAD CONTRIBUTED TO THE STUCK GAS PEDAL. FRANKLY, WE ARE FRIGHTENED OF THE CAR THAT NEARLY KILLED US, AND DONT LOOK FORWARD TO DRIVING IT AGAIN EVEN WITHOUT THE CAR MAT.
ELECTRICAL SYSTEM,SERVICE BRAKESSeptember 12, 2014
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING 70 MPH, THE STOP LAMP SWITCH FAILED AND CAUSED THE CRUISE CONTROL AND BRAKES TO DISENGAGE. THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC), BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE STOP LAMP SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
VISIBILITY,FUEL/PROPULSION SYSTEMSeptember 10, 2014
THE SUN VISOR IS DEFECTIVE AND FALLS DOWN WHEN DRIVING CAUSING A SAFETY HAZARD. THE FUEL SENSOR IS DEFECTIVE AS WELL. *TR
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMSeptember 9, 2014
THE GAS GAUGE JUMPS ALL AROUND. I CAN FILL THE TANK UP AND THEN IT WILL SAY EMPTY. DON'T EVER KNOW HOW MUCH GAS IS IN THE CAR EVER. I CALLED THE DEALER THAT I BOUGHT THE CAR AT AND THEY GAVE ME THE RUN AROUND ABOUT GETTING IT FIXED. I HAVE TO PUT GAS IN THE CAR EVERY OTHER DAY DUE TO THE GAS GAUGE NOT WORKING PROPERLY. *TR
VISIBILITYSeptember 3, 2014
A WEEK AGO MY PASSENGER SIDE SUN VISOR FELL DOWN AND TODAY THE DRIVER'S SIDE SUN VISOR FELL DOWN WHILE I WAS DRIVING! REALLY SCARY, BUT GRATEFUL I WAS NOT GOING FAST. THERE SHOULD BE A RECALL ON THIS! *TR
VEHICLE SPEED CONTROLAugust 25, 2014
THE GAS PEDAL STUCK AT 70MPH AND COULD NOT BE DISENGAGED. USE OF HARD BRAKING AND EMERGENCY BRAKE DID NOT SLOW THE VEHICLE DOWN. WAS RAPIDLY APPROACHING STOPPED VEHICLES ON INTERSTATE AND TO AVOID A REAR END COLLISION, DROVE ONTO EMERGENCY PARKING LANE AND WAS ABLE TO FINALLY GET IT UNSTUCK. THIS HAS HAPPENED SEVERAL TIMES BUT COULD IMMEDIATELY UNFREEZE THE PEDAL BUT THIS TIME NOTHING WORKED. THE CAR HAS BEEN TAKEN TO THE DEALERSHIP FOR A FULL INVESTIGATION. I NOTIFIED MY PARENTS WHO INSTRUCTED THAT SHOULD THIS HAPPEN AGAIN TO PLACE THE CAR IN NEUTRAL AND PULL OF TO THE SIDE OF THE ROAD AND AS I ENTER THE EMERGENCY LANE TO TURN OFF THE ENGINE AND TO EXPECT HARD STEERING ONCE THE ENGINE WAS TURNED OFF. *TR
SUSPENSION,ENGINEAugust 25, 2014
THE DRIVE AXEL BROKE WHILE THE CAR WAS DOING APPROXIMATELY 5 MPH. WHEN IT BROKE, THE BALL JOINT PULLED OUT OF THE RIGHT SIDE WHEEL, A PIECE OF METAL FLEW UP AND TORE THE SERPENTINE BELT. THERE IS A RECALL #112 FOR THE 2013 HYUNDAI SANTA FE THAT THE DRIVE AXEL CAN BREAK BUT I WAS TOLD IT DOES NOT AFFECT MY CAR. HOW DOES THE DRIVE AXEL JUST BREAK. THE RECALL AFFECTS THE FRONT RIGHT AXEL. PRIOR TO IT BREAKING, I WAS GOING DOWN I70 AT 70MPH, THANKFULLY, IT DIDN'T BREAK AT THAT TIME. *TR
ELECTRICAL SYSTEM,ENGINEAugust 24, 2014
WHILE TRAVELING ON EXPRESSWAY AT 65 MPH OUR 2007 SANTA FE SUDDENLY LOST ALL POWER AND WE HAD TO PULL OVER TO THE EMERGENCY LANE. A DEFECTIVE VALVE COVER GASKET LEAKED OIL ON THE ALTERNATOR CAUSING IT TO SHORT OUT AND BE DAMAGED BEYOND REPAIR. HYUNDAI HAVE A RECALL (#121) ON THE 2007-2012 VERACRUZ FOR THE EXACT SAME PROBLEM. CLEARLY THE SANTA FE NEEDS TO BE INCLUDED IN THE 121 RECALL. MY FAMILY AND I WERE PLACED IN DANGER AS WE WERE IN THE LEFT LANE ON A BUSY EXPRESSWAY AND HAD TO QUICKLY MERGE OVER TO THE EMERGENCY LANE ON THE RIGHT SIDE WHILE QUICKLY LOSING SPEED. ADDITIONALLY, THE COST OF REPAIR WAS $750 FOR THE ALTERNATOR AND GASKET COVER REPLACEMENT. *TR
ENGINE AND ENGINE COOLINGAugust 18, 2014
2007 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO OIL LEAK FROM FRONT CYLINDER VALVE COVER. *SMD THE CONSUMER STATED A LEAK WAS FORMED, BECAUSE THE STUDS THAT HELD THE VALVE COVER IN PLACE WERE STRIPPED, THUS ALLOWING OIL TO LEAK PAST THE GASKET, AND THEN OVER THE ALTERNATOR. THE CONSUMER STATED THE FAILURE OCCURRED TWICE. *JB......UPDATED 09-03-14 *BF UPDATED 11/26/2014 *JS
ELECTRICAL SYSTEM,VISIBILITYAugust 4, 2014
WHILE DRIVING DOWN THE HIGHWAY, MY DRIVER'S SIDE SUN VISOR FELL FROM THE CEILING AND WAS DANGLING BY THE ELECTRICAL WIRE WHICH CONTROLS THE AUTOMATIC LIGHT WHEN THE VISOR IS OPENED. THIS NOT ONLY OBSTRUCTED MY VIEW, BUT ALSO CAUSED A KNEE-JERK REACTION TO BRAKE AS THE VISOR SWUNG TOWARD MY FACE. UPON INSPECTION, THE PLASTIC JOINT WHICH HOLDS THE VISOR IN PLACE HAD FAILED. THE VISOR HAD FALLEN DESPITE THE FACT THAT I WAS NOT ADJUSTING IT AT THE TIME, AND THERE WERE NO SIGNIFICANT BUMPS OR HAZARDS IN THE ROAD WHICH MAY HAVE JARRED IT LOOSE. *TR
VISIBILITY,FUEL/PROPULSION SYSTEMJuly 25, 2014
2 COMPLAINTS: 1. MY FUEL INJECTOR NEEDED TO BE REPLACED TWICE WITHIN A YEAR. I DEAL WITH A LOCAL AUTOBODY AND THEY STATED THIS HAS BEEN A PROBLEM FOR YEARS. THE ISSUE CAUSES YOUR GAS GAUGE TO BE INCORRECT AND THE CAR EVENTUALLY STOPS RUNNING. EXPENSIVE TO FIX. 2. THE DRIVER SIDE SUN VISOR BROKE OFF AND HUNG BY WIRES WHILE I WAS DRIVING. THIS, AGAIN, SEEMS TO BE A CONSISTENT PROBLEM WITH THE 2007 SANTA FE. WHY NO RECALLS FOR ANY OF THESE THINGS?? PLENTY OF FORUMS DISCUSSING THE SAME PROBLEMS FOR SO MANY CONSUMERS. *TR
FUEL/PROPULSION SYSTEMJuly 23, 2014
I HAVE OWNED MY SANTA FE SINCE 2011 WITH NO ISSUES & I HAVE ALWAYS DONE ROUTINE MAINTENANCE. I CAME HOME FROM WORK WITH HALF A TANK OF GAS- GOT BACK IN MY VEHICLE APPROXIMATELY 1 HOUR LATER AND MY FUEL GAGE READ THAT I WAS ON E, LIGHT WAS ON, AND MY TRIP METER READ 35 MILES REMAINING WITH THE GAS I HAD. I REFUELED THAT DAY, PUTTING 20 DOLLARS OF GAS AND IT FILLED IT ALMOST UP. MY GAS TANK REQUIRES $40-$50 TO COMPLETELY FILL SO WE KNEW SOMETHING WAS WRONG. MY HUSBAND, BEING A MECHANIC, CHECKED TO MAKE SURE I DIDN'T HAVE ANY LEAKS OR HOLES IN MY GAS TANK THAT COULD BE CAUSING THE ISSUE. 4 DAYS LATER I ARRIVE AT WORK WITH HALF A TANK OF GAS. WHEN I LEAVE 3 HOURS LATER MY FUEL GAGE AGAIN SAYS I AM ON E, LIGHT IS ON, AND I ONLY HAVE 30-40 MILES LEFT WITH THE GAS I HAVE. I SHUT THE CAR OFF ABOUT TEN MINUTES LATER AND TURN IT BACK ON AND THE FUEL GAGE IS BACK TO HALF A TANK. *TR
VISIBILITYJuly 18, 2014
I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN THE DRIVERS SIDE SUN VISOR WAS HANGING BY THE MIRROR WIRES. LUCKILY IT WAS HELD UP SOMEWHAT WITH THE CLIP. THE PLASTIC ON THE PIVOT SIDE IS CHEAP AND CRACKED RIGHT OFF, THERE IS NO WAY TO REPAIR IT AND A REPLACEMENT IS 140.00. THIS IS A KNOWN ISSUE AND THERE IS A RECALL FOR THE 2007 HYUNDAI SONATA SUN VISORS FOR THE SAME ISSUE. *TR
FUEL SYSTEM, GASOLINEJuly 17, 2014
GAS GAUGE HAS STOPPED WORKING. IT WILL OCCASIONALLY REGISTER, BUT NOT OFTEN. MECHANIC CHECKED IT... SAYS ISSUE WITH FLOAT IN FUEL TANKS ... SAYS HYUNDAI IS AWARE BUT NO RECALL YET... HE PERSONALLY HAD REPAIRED 3 IN A 2 WEEK TIME FRAME!! IT HAS BEEN RECALLED ON NEW VEHICLES BUT NOT THIS YEAR / MODEL. COST TO REPAIR IS APPROX. $600!! I HAVE TO CONSTANTLY MONITOR MY MILEAGE, TRIP ODOMETER SO THAT I DO NOT RUN OUT OF GAS. I HAVE TO MANUALLY CALCULATE MILEAGE.. EVEN IF IT DOES REGISTER, IT IS NOT ACCURATE AND FLUCTUATES FREELY. VERY FRUSTRATING. IT ALSO AFFECTS THE CHECK ENGINE LIGHT....... WHICH REQUIRES ME TO HAVE TO STOP BY MY MECHANIC OFTEN FOR HIM TO RUN THE COMPUTER TO BE SURE I AM NOT DOING ANY DAMAGE. HYUNDAI REALLY NEEDS TO ADDRESS AND RECALL THIS FOR REPAIRS. *TR
FUEL SYSTEM, GASOLINEJuly 14, 2014
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL TANK GAUGE DISPLAYED INACCURATE FUEL LEVEL READINGS. AS A RESULT, THE VEHICLE STALLED DUE TO LACK OF FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, HE WAS UNABLE TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
AIR BAGS,FUEL/PROPULSION SYSTEMJuly 8, 2014
THE VEHICLE SUDDENLY LOSES ALL POWER AND PRESSING THE ACCELERATOR DOESN'T REV THE ENGINE. THE "ESC OFF " & "CHECK ENGINE" LIGHT COMES. THIS HAS HAPPENED WHILE DRIVING ON THE FREEWAY. AFTER STOPPING AND SWITCHING OFF ENGINE AND RESTARTING IT IS OK. THE AIR BAG "RED LIGHT" IS ON. *JS
STEERING,SUSPENSION,VISIBILITYJuly 5, 2014
NUMEROUS VISITS TO THE LOCAL DEALER FROM 2010 THROUGH THIS VISIT FOR CLUNKING AND BANGING OF THE SUSPENSION WITH CONCERNS FOR SAFETY. THEY BEGRUDGINGLY REPLACED A TIE ROD IN 2011 ON ONE SIDE, LINK ASSEMBLY STABILIZER ON BOTH SIDES, LOWER ARM ASSEMBLY ON LEFT - AND NOW THAT RIGHT CONTROLLER ARM IS FAULTY AND COULD CAUSE A CRASH THEY REFUSE TO HONOR THE WARRANTY. WHEN THERE ARE CONCERNS OF SAFETY FOR OVER 3 YEARS FOR THE SAME ISSUE I BELIEVE THEY NEED TO LAUNCH A FULL SCALE INVESTIGATION. HYUNDAI IS IN THE NEWS FOR OTHER SUSPENSION FAILURES. OBVIOUSLY FAULTY/POOR QUALITY PARTS ARE KNOWN. HYUNDAI NEEDS TO LIVE UP TO THE 60,000 MILE EXTENDED WARRANTY I HAD, AND THE 10 YEAR 100,000 WARRANTY I STILL HAVE. THE WEAR AD TEAR ON THIS VEHICLE IS MINIMAL (DRIVEN TO WORK 6 MILES ROUNDTRIP AND EASY FREEWAY DRIVING MAYBE ONCE A MONTH). IN ADDITION TO THE SUSPENSION MY PASSENGER VISOR FELL OFF THE CEILING AND DANGLES UNLESS DUCT TAPED. WAY TO GO HYUNDAI. *TR
FUEL/PROPULSION SYSTEMJuly 5, 2014
FUEL SENSOR NOT WORKING CORRECTLY. AFTER FILLING UP FUEL LEVEL READS ZERO. FUEL LEVEL FLUCTUATES BETWEEN FULL AND EMPTY. AFTER CODE TESTING IT IS REVEALED THAT THE FUEL LEVEL SENSORS ARE BAD. JUST ABOUT EVERYONE I KNOW SEEMS TO BE HAVING THESE PROBLEMS. *TR
SERVICE BRAKESJuly 4, 2014
WHEN PARKING IN MY GARAGE I NOTICED THE BRAKE LIGHTS WERE STILL ON ALTHOUGH THE CAR WAS OFF. THE BRAKE PEDAL WAS HOT TO TOUCH. NO AMOUNT OF PUMPING THE BRAKES WOULD TURN THE LIGHTS OFF. HYUNDAI DEALERSHIP REPORTED OTHER 2007 VEHICLES WERE RECALLED BUT NOT MINE. THEY MADE ME PAY OUT OF POCKET FOR A KNOWN FAULTY PART. SINCE THEY EXPANDED THE RECALL I BELIEVE THEY OWE ME A REFUND. *TR
SERVICE BRAKESJune 29, 2014
BRAKE LIGHT WOULD NOT TURN OFF. BRAKES PEDAL WAS HOT TO TOUCH. CARS BEHIND COULD NOT TELL IF I WAS STOPPING OR GOING. FEARFUL OF A CAR FIRE I HAD TO DRIVE ALL OVER TOWN UNTIL I COULD FIND SOMEONE TO ASSIST. PREVIOUS RECALL ON OTHER VIN NUMBERS FOR THIS EXACT REASON. HYUNDAI NEEDS TO EXPAND RECALL. *TR
ELECTRICAL SYSTEM,AIR BAGSJune 26, 2014
THE AIRBAG LIGHT HAS COME ON MULTIPLE TIMES IN MY VEHICLE. THE CLOCKSPRING REPLACEMENT RECALL WAS PERFORMED ON MY VEHICLE. THE AIRBAG INDICATOR HAS CONTINUED TO COME ON INTERMITTENTLY SINCE THEN. FINALLY, ABOUT TWO MONTHS AGO, THE LIGHT CAME ON AND STAYED ON. I TOOK THE VEHICLE INTO THE HYUNDAI DEALERSHIP AND THEY STATED LOW VOLTAGE AND RESET THE LIGHT. THE LIGHT CAME BACK ON IMMEDIATELY WHEN I DROVE IT OFF THEIR LOT. I TOOK THE VEHICLE BACK IN AND THEY STATED IT WAS BECAUSE OF THE JUNCTION BOX AND THAT I NEEDED TO SPEND $895 TO REPLACE IT. I BELIEVE HYUNDAI SHOULD REPAIR THE AIRBAG ISSUE BECAUSE OF THE FAILURE OF THEIR AIRBAG SYSTEM THROUGHOUT THE ENTIRE TIME I HAVE OWNED THIS VEHICLE. I WILL NOT BUY A HYUNDAI AGAIN IF THIS IS NOT HONORED AND I HAVE PURCHASED TWO BRAND NEW VEHICLES FROM THEM. *TR
VISIBILITYJune 24, 2014
WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 65 MPH I FLIPPED DOWN THE DRIVER'S SIDE SUN VISOR TO BLOCK THE SUN. THE VISOR BROKE LEAVING IT DANGLING IN MY LINE OF VISION. STARTLED AND STOOPING TO SEE UNDER THE DANGLING VISOR I MANAGED TO HOLD IT UP AND OUT OF MY WAY UNTIL I COULD FIND A STORE TO PURCHASE SOME DUCT TAPE. TAPING IT WAS QUICK TEMPORARY FIX. HIGH TEMPERATURES KEPT THE TAPE FROM STICKING SECURELY AND THE VISOR CONTINUED TO FALL DOWN AS I WAS DRIVING. FORCING MY ATTENTION AWAY FROM THE STREET AND BACK TO THE VISOR. I AM 58 YEARS OLD, HAVE OWNED THE CAR FOR 6 YEARS, AND HAVE NOT ABUSED THE VISOR. *TR
ELECTRICAL SYSTEM,AIR BAGSJune 23, 2014
AIR BAG LIGHT ON DASH WOULD STAY ON,ANDWHEN LOCKING CAR WITH KEY FOB,LIGHTS WOULD FLASH WHEN PRESSING KEY FOB FIRST TIME,BUT ON SECOND PRESS HORN WOULD NOT BEEP,VEHICLE ALARM WOULD GO OFF INTERMITTENTLY REPLACED SENSOR UNDER SEAT AND IT FIXED PROBLEM FOR AWHILE.6-20-2007,SAME EXACT PROBLEM AGAIN.AFTER GOOGLING SYMPTOMS HAVE FOUND NUMEROUS COMPLAINTS OF ALMOST THE SAME PROBLEM OR SOME VARIATION THERE OF!MY QUESTION TO THE SAFETY BOARD IS,WHY HAVEN'T YOU FORCED A RECALL ON HYUNDAI ON THIS ISSUE?LIVES ARE BEING PLACED IN JEOPARDY BY YOUR INACTION.IS SOMEONE ON HYUNDAIS PAYROLL THERE ,OR WHAT?IF SO THEY SHOULD HAVE BECOME A SENATOR OR CONGRESSMAN,THATS WHERE THE BIG PAYOFFS ARE. *TR
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEMJune 1, 2014
AS I WAS DRIVING THE CLUTCH PEDAL SUDDENLY DROPPED TO THE FLOOR FROM UNDERNEATH MY FOOT. THEN THE CAR STARTED TO ACCELERATE, EVEN THOUGH MY FOOT WAS ON THE BRAKE AND OVER THE CLUTCH. I WAS LUCKILY ABLE TO GET IT BACK UNDER CONTROL WITHOUT HITTING ANYONE, AND GET IT PULLED OVER, BUT IT WASN'T EASY. HAVING A FRIEND AND 2 BABIES IN THE CAR WITH ME, IT WAS FAIRLY TERRIFYING. WE GOT IT PULLED OVER AND STOPPED, AND FINALLY GOT THE CLUTCH MOVING UP TO PUT THE CAR IN NEUTRAL AND TURN IT ON AND OFF AGAIN, BUT WE NEVER DID GET IT BACK INTO GEAR SO WE HAD A TOW TRUCK COME CLEAR IT FROM THE ROAD. NEVER WOULD HAVE EXPECTED ANYTHING LIKE THAT, LET ALONE ON A CAR WITH ONLY 68000 MILES. *TR
FUEL SYSTEM, GASOLINEMay 31, 2014
CHECK ENGINE LIGHT TO COMES ON DUE TO INTERMITTENT FUEL GAUGE READINGS CAUSING THE CAR TO FAIL NY STATE SAFETY INSPECTION. FUEL LEVEL SENSORS MUST BE REPLACED WHICH APPEARS TO BE A COMMON PROBLEM WITH HYUNDAI. PROBLEM SHOULD BE INVESTIGATED FOR RECALL ACTION. *TR
FUEL SYSTEM, GASOLINE,POWER TRAINMay 29, 2014
WHILE DRIVING ON HI WAY 85 THE VEHICLE WENT INTO LIMP MODE BECAUSE OF A FAULTY THROTTLE POSITION SENSOR. THE VEHICLE QUICKLY DECELERATED AND CAUSED A LARGE TRUCK TO HAVE TO BRAKE AND NEARLY JACK KNIFE. THE FIX WHEN THIS HAPPENS IS TO TURN OFF THE VEHICLE FOR SEVERAL MINUTES AND RESTART THE ENGINE. THERE ARE MANY BLOGS ON THIS ISSUE WHERE THIS HAS HAPPENED TO OTHER OWNERS OF THIS VEHICLE. NORMALLY THIS IS A $50 PART 3.3L ENGINE, HOWEVER WITH A 2.7 LITER ENGINE HYUNDAI IS ONLY SELLING THE ENTIRE THROTTLE BODY WHICH IS A $500 PART. THIS FAILURE ON FREEWAYS AND MAJOR ROADS CAN AN MOST LIKELY WILL CAUSE SERIOUS INJURY AND DEATH IF IT HAS NOT ALREADY. *TR
FUEL SYSTEM, GASOLINEMay 26, 2014
WAS AT DEALER HAVING WARRANTY WORK DONE ON CRANK PULLEY THAT FLEW OFF OF FRONT OF CAR. WHEN I PICKED UP CAR NOTICED GAS GAUGE WAS ERRATIC BOUNCING UP AND DOWN BETWEEN FULL AND EMPTY.TOLD SERVICE MANGER AND HE SAID MAY BE FUEL SENDING UNIT IF IT DOES NOT STOP BRING IT BACK. WEEK LATER CHECK ENGINE LITE CAME ON AND GAS GAUGE WENT TO EMPTY.NOW I HERE I HAVE TO REPLACE TWO SENDING UNITS IN TANK AND ITS NOT UNDER WARRANTY. WOULD LIKE SO HELP WITH THIS PROBLEM. *TR
VISIBILITY/WIPERMay 24, 2014
THIS IS NOT THE 1ST TIME. MY PASSENGER SUNVISOR ARM BROKE WHILE I WAS DRIVING AND HIT MY PASSENGER IN THE HEAD. SEVERAL YEARS AGO MY DRIVER SIDE SUNVISOR BROKE AND HIT ME IN THE HEAD WHILE DRIVING, VERY DANGEROUS. I HAVE RESEARCHED THIS AN APPARENTLY THERE IS A DEFECT AND A RECALL FOR THE 2007 SONATA, BUT NOT THE SANTA FE. NOT SURE WHY BECAUSE IT IS THE SAME PROBLEM AND A KNOWN DEFECT. THIS IS VERY DANGEROUS AND EXPENSIVE TO REPLACE. PLEASE ADVISE. *TR
FUEL/PROPULSION SYSTEMMay 22, 2014
FUEL GAUGE WAS NOT REGISTERING CORRECTLY THE AMOUNT OF FUEL IN THE TANK. WE WOULD FILL UP THE TANK AND THE GAUGE WOULD READ EMPTY. INVESTIGATED AND FOUND THAT GM VEHICLES HAD THE SAME ISSUE IN MANY MODELS FROM 2005-2007. THEY WERE RECALLED, THERE IS NO RECALL TO DATE FOR HYUNDAI VEHICLES WITH THE SAME PROBLEM. THIS ISSUE COULD BE EXTREMELY DANGEROUS, PEOPLE DON'T HAVE ANY IDEA HOW MUCH FUEL IS IN THEIR TANKS AND THEY CAN INADVERTENTLY RUN OUT OF FUEL ON THE HIGHWAY OR ON RURAL ROADS. I HAVE THE SENSORS THAT WERE REMOVED FROM OUR VEHICLE. I AM GUESSING CAR MANUFACTURES PROBABLY BUY THESE PARTS FROM THE SAME COMPANY. SO WHY WEREN'T ALL VEHICLES WITH THIS SENSOR RECALLED? OR IF THEY DON'T BUY THEM FROM THE SAME COMPANY THEN AROUND THE 2007 TIME FRAME A LOT OF SENSORS WERE BAD. WE PAID AROUND $500 TO GET OUR VEHICLE FIX BECAUSE WE HAD TO TRAVEL 400 MILES AND DID NOT WANT TO RUN OUT OF FUEL ON THE INTERSTATE, THAT HAS MANY SEMI TRAILERS TRAVELING IT. *TR
FUEL SYSTEM, GASOLINEMay 21, 2014
FUEL GAUGE INCORRECTLY DISPLAYED AMOUNT OF FUEL IN TANK. FUEL LEVEL SENSORS NOT WORKING. *TR
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMMay 21, 2014
WHILE DRIVING MY HYUNDAI SANTE FE 2007 I NOTICED THE CHECK ENGINE LIGHT CAME ON... I NOTICED THE MILES AT LITTLE OVER 95000 SO I THOUGHT IT JUST NEEDED SERVICE. THEN THE GAS GAUGE LIGHT CAME ON INDICATING I HAVE NO GAS AND WAS EMPTY WHICH I KNEW IS IMPOSSIBLE SINCE I HAD FILLED UP A DAY PRIOR AND HAD NOT DONE MUCH DRIVING. THE CHECK ENGINE LIGHT THEN WENT OFF ABOUT A 2-4 MILES LATER. I WENT TO THE GAS STATION AND FILLED UP AND THE LIGHT WENT AWAY... BUT WILL ALWAYS COME ON OR AFTER HALF TANK OF GAS. I TOOK THE CAR TO THE DEALER FOR SERVICE AND THEY INDICATED ITS THE FUEL SENDERS. THEY INDICATED NO WARRANTY ON MY CAR SINCE IT HAS PASSED THE 5 YEAR 60,000 MILES WARRANTY AND THE COST WOULD BE PAID BY ME TO FIX. I INQUIRED IF THIS WAS A SYSTEMATIC PROBLEM WITH THIS VEHICLE AND THE SERVICE REP INDICATED HE HAS SEEN A FEW ON THIS VEHICLE, HOWEVER NO RECALL MADE. IM COMPLAINING SINCE I HAVE VIEWED THIS TO BE AN ISSUE WITH THIS MODEL CAR ONLINE AND SHOULD BE CORRECTED BY THE COMPANY AT NO COST TO THE CONSUMER. *TR
VISIBILITYMay 19, 2014
SUN VISOR ON PASSENGER SIDE BECAME DETACHED/BROKEN FROM MOORING. HANGS IN VIEW OF DRIVER FROM ELECTRICAL WIRE. SAME ISSUE HAPPENED ON PASSENGER SIDE 2 YEARS PRIOR. I HAVE SEEN NUMEROUS COMMENTS ON WEB FROM OTHER OWNERS OF THIS VEHICLE DEALING WITH THE SAME ISSUE. *JS
FUEL SYSTEM, GASOLINEMay 16, 2014
WHILE DRIVING IN THE HIGHWAY AT A SPEED OF ~60 MPH, I NOTICED THE ARM ON MY FUEL GAUGE START TO DIP. IT DROPPED FROM ABOVE A HALF TANK TO WELL BELOW A QUARTER TANK OF GAS. AS YOU CAN IMAGINE, THIS CAUSED IMMEDIATE PANIC AS I WAS AFRAID THERE WAS A FUEL LEAK OF SOME SORT. AS I WAS PREPARING TO MOVE OUT OF TRAFFIC I NOTICED THAT THE ARM ON THE GAUGE BEGAN TO RETURN TO ITS ORIGINAL SPOT. THIS CAUSED SOME COMFORT AS I WAS SURE THERE WAS ENOUGH FUEL IN THE TANK BECAUSE I HAD FILLED UP THE TANK JUST A FEW DAYS PRIOR AND HAD NOT DONE MUCH DRIVING SINCE. EVER SINCE THAT INCIDENT, THE FUEL GAUGE HAS CONTINUED TO 'ACT UP' AND NOW I AM IN A SITUATION WHERE I CANNOT RELY ON THE FUEL GAUGE TO ACCURATE INDICATE THE AMOUNT OF FUEL THAT I HAVE. THE NHTSA HAS RECOGNIZED THIS TO BE A SIGNIFICANT SAFETY HAZARD FOR GM ... "AN INACCURATE FUEL GAUGE MAY RESULT IN THE VEHICLE UNEXPECTEDLY RUNNING OUT OF FUEL AND STALLING, INCREASING THE RISK OF A CRASH," THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) SAID ON ITS WEBSITE. AS OF YET THERE IS NO RECALL ISSUED FOR THE SANTA FE. I CAN ONLY HOPE THAT WITH THE NUMEROUS COMPLAINTS THAT I HAVE SEEN RELATED TO THE SANTA FE THAT THE NHTSA MAKES THE SAME CONCLUSION. *TR
AIR BAGSMay 16, 2014
5/14/14 31,509MI AIR BAG LIGHT REMAINED ON AFTER MULTIPLE IGNITION OFF-ON CYCLES. DEALER FOLLOWED DIRECTIONS IN BUL.07-090-003. CODE B1332 WAS SHOWN BUT "NOT DEFINITIVE". CODE WAS ERASED AND AIRBAG LIGHT HAS REMAINED OFF FOR 2 DAYS. AT THE OUTSET, DEALER REP SAID THERE WOULD BE A 119$ CHARGE FOR DIAGNOSTICS (OUT OF WARRANTY). I OBJECTED STRENUOUSLY BECAUSE OF THE LOW MILEAGE, AIRBAG SAFETY IMPORTANCE, AND 2 PREVIOUS UNEXPLAINED AIRBAG-RELATED INCIDENTS (REPORTED BELOW). HE ALSO SAID THAT IF THE LIGHT CAME ON AGAIN THERE WOULD BE A $900 COST FOR REPLACING THE JUNCTION BOX (WITHOUT MENTIONING ERASING THE CODE AGAIN AS AN OPTION). PREVIOUS AIR BAG ISSUES: 4/22/13, 28,289MI, PERFORMED RECALL 105 UPDATE PASSENGER AIRBAG SOFTWARE; 3/26/12 25,606MI 103CLOCKSPRINGREPLACEMENT TSB#11-01-053 COMPLETE CAMPAIGN DOES NOT APPLY(?) EVENTUALLY THE 119$ WAS WAIVED AFTER I STRONGLY OBJECTED TO ANY CHARGES FOR SAFETY RELATED ITEMS, AND PARTICULARLY FOR THOSE THAT HAVE A DEMONSTRATED TRACK RECORD OF PROBLEMS. I STRONGLY BELIEVE THAT HYUNDAI AND ANY MANUFACTURER SHOULD STAND AIRBAG SAFETY AS A SEPARATE NON-WARRANTY ISSUE. ON THE 2007 SANTA FE, WHICH HAS HAD NUMEROUS COMPLAINTS RE AIRBAGS, I WOULD EXPECT HYUNDAI TO FIX THE PROBLEM ONCE AND FOR ALL AND AT NO CHARGE. AS AN ELECTRICAL ENGINEER, THIS SOUNDS LIKE A CLASSIC CASE OF "BUGGY" SOFTWARE AND/OR HARDWARE. THEY HAVE SIMPLY DODGED THE ISSUE AND CONTINUE TO DO SO, AND THEIR PERFORMANCE SUGGESTS THEY DON'T CARE FOR CUSTOMERS' SAFETY OR FEDERAL OVERSIGHT OF SAME. *TR
STEERING,ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPERMay 13, 2014
AS I WAS DRIVING IS A RAIN STORM, MY BATTERY LIGHT CAME ON. I LOST MY WINDOW DEFROSTING CAPABILITY, MY LIGHTS DIMMED AND I HAD NO POWER STEERING. I AM NOT SURE WHAT ELSE WAS AFFECTED AT THIS TIME AS I WAS JUST CONCENTRATING ON GETTING HOME ALIVE. WHEN HOME, I OPENED THE ENGINE COMPARTMENT AND FOUND THAT THE CRANK SHAFT PULLEY HAD COME APART. LUCKY, IT WAS LAYING ON A SMALL LEDGE IN THE CAR. THIS COULD HAVE FALLEN OFF, DAMAGED THE ENGINE COMPARTMENT, FALLEN TO THE STREET AND BECOME A ROLLING PIECE OF METAL. IF A WOMAN HAD BEEN DRIVING(THIS IS ACTUALLY MY GIRLFRIENDS CAR), THIS WOULD HAVE BEEN A DANGEROUS SITUATION. *TR
FUEL/PROPULSION SYSTEMMay 13, 2014
OWN A 2007 HYUNDAI SANTA FE 94K MILES. GAS GAUGE ERRATIC. SENSORS BAD. ASKED HYUNDAI IF THEY WERE CONSIDERING A RECALL ON THE GAS SENSORS SINCE IT IS A VERY COMMON PROBLEM WITH THIS MAKE AND MODEL. THEY BASICALLY GAVE ME THE" SORRY ABOUT YOUR LUCK, BUT NO..." RESPONSE. THE GAS TANK DOOR STOPPED WORKING AS WELL SO I USE THE MANUAL PULL IN THE BACK COMPARTMENT OF THE VEHICLE TO ACCESS MY TANK. WOULD GET IT FIXED BUT MY LOCAL DEALERSHIP IS HORRIBLE. TRYING TO FIGURE OUT HOW TO CHANGE THEM MYSELF. THE TAIL LIGHT DESIGN ON THE 2007 IS NOT AS VISIBLE AS IT SHOULD BE. I GET MANY HONKS AND MIDDLE FINGERS WHEN TRYING TO TURN. HAD THE LIGHTS LOOKED AT MANY TIMES AND THEY PASSED INSPECTIONS. I DID NOTICE THE TAIL LIGHTS ARE NOW DIFFERENT ON THE NEWER MODELS. *TR
ELECTRICAL SYSTEMApril 28, 2014
WHEN LOWERING THE DRIVER SIDE SUN VISOR TO BLOCK SUNLIGHT FROM MY EYES, THE VISOR SNAPPED AT THE ARM AND FELL IN FRONT OF MY LINE OF SIGHT AS I WAS DRIVING DOWN THE HIGHWAY AT 65 MPH. I WAS FORTUNATE ENOUGH TO NOT HAVE AN ACCIDENT. MY SAFETY, ALONG WITH THE SAFETY OF OTHERS, WAS COMPROMISED WHEN THE VISOR BROKE AND BLOCKED MY VIEW. UPON SEARCHING FOR OPTIONS ON HOW TO FIX THIS PROBLEM, I CAME ACROSS NUMEROUS FORUMS AND WEBSITES STATING THAT THIS IS A VERY COMMON PROBLEM AMONG THE HYUNDAI CARS AND SUVS. *JS
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESApril 17, 2014
WHEN PRESSING ON THE BRAKES, THE ANTILOCK BRAKING SYSTEM ABS WILL ACTIVATE WHETHER SLOWING AT 10 MPH TO AND INTERSECTION OR SLOWING AT 50 MPH IN TRAFFIC. WHILE DRIVING, THE ESC AND ABS WARNING LIGHTS COME ON AT THE SAME TIME. THE BRAKES AND WARNING LIGHTS COME ON ON ASPHALT STREETS IN GOOD SHAPE, ON BUMPY ROADS, OR GOING OVER SPEED BUMPS. THE ABS ACTIVATED WHEN COMING TO AN INTERSECTION PREVENTING THE CAR FROM STOPPING AT THE STOP LIGHT. SOUTH BAY HYUNDAI IN TORRANCE CA SAYS ITS THE ABS CONTROL MODULE AND WILL REPLACE IT FOR $2300.00 AND WE CANNOT HAVE OUR CAR BACK FOR 4 DAYS. THE VEHICLE IS IN VERY GOOD SHAPE. PURCHASED AUGUST 2007. HAS 90169 MILES.
ENGINEApril 5, 2014
MY CRANKSHAFT VIBRATION DAMPER FAILED. IT LITERALLY BROKE INTO TWO PIECES. IT LEFT ME UNABLE TO STEER THE VEHICLE. FORTUNATELY I WAS STOPPED AT A LIGHT ON A TWO LANE (EACH SIDE = 4) ROAD. I WAS IN THE LEFT LANE, HOWEVER, AND HAD TO MANEUVER THE VEHICLE TO THE RIGHT AND OFF THE ROAD. IF I HAD BEEN ON THE HIGHWAY DOING 70 WHO KNOWS WHAT WOULD HAVE HAPPENED. I CONSIDER MYSELF LUCKY. THIS IS DANGEROUS AND SHOULD HAVE BEEN A RECALL ITEM IN MY OPINION. *TR
FUEL/PROPULSION SYSTEMApril 4, 2014
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL LEVEL GAUGE WAS DISPLAYING ERRONEOUS FUEL LEVEL READINGS. WHEN THE FUEL LEVEL WAS AT HALF FULL, THE FUEL LEVEL GAUGE WOULD READ EMPTY. THE CHECK ENGINE WARNING LIGHT WOULD ALSO ILLUMINATE SHORTLY AFTER THE FAILURE OCCURRED. THE DEALER WAS CONTACTED AND ADVISED THAT THE FUEL SYSTEM SENSOR WOULD NEED TO BE REPLACED. THE MANUFACTURE WAS NOT ALERTED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.
FUEL/PROPULSION SYSTEMApril 4, 2014
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL SYSTEM GAUGE SENSOR WAS NOT READING THE ACTUAL FUEL LEVELS. WHEN THE FUEL TANK WAS FILLED HALFWAY, THE FUEL LEVEL GAUGE WOULD MALFUNCTION AND DISPLAY THAT THE FUEL TANK WAS EMPTY. THE DEALER STATED THAT THE FUEL SYSTEM SENSOR WOULD BE REPLACED. THE MANUFACTURE WAS NOT ALERTED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 112,000.
FUEL SYSTEM, GASOLINEApril 1, 2014
"CHECK ENGINE" LIGHT ILLUMINATED. "LOW FUEL" WARNING LIGHT ILLUMINATED. FUEL GAUGE INDICATED NEARLY EMPTY EVEN THOUGH TANK WAS CLOSE TO HALF FULL. CAUSE: FUEL TANK LEVEL SENSOR FAILED INDICATING FUEL IS ALWAYS EMPTY."CHECK ENGINE" LIGHT ALWAYS ILLUMINATED. *TR
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEMarch 29, 2014
SYMPTOMS: "CHECK ENGINE" LIGHT ILLUMINATED. "LOW FUEL" WARNING LIGHT ILLUMINATED. FUEL GAUGE INDICATED NEARLY EMPTY EVEN THOUGH TANK WAS CLOSE TO HALF FULL. CAUSE: FUEL TANK LEVEL SENSOR FAILED INDICATING FUEL IS ALWAYS EMPTY."CHECK ENGINE" LIGHT ALWAYS ILLUMINATED. *TR
FUEL SYSTEM, GASOLINEMarch 24, 2014
SYMPTOMS: "CHECK ENGINE" LIGHT ILLUMINATED. "LOW FUEL" WARNING LIGHT ILLUMINATED. FUEL GAUGE INDICATED NEARLY EMPTY EVEN THOUGH TANK WAS CLOSE TO HALF FULL. CAUSE: FUEL TANK LEVEL SENSOR FAILED. AFTER IT WAS REPLACED, ALL SYMPTOMS CLEARED. VERY EXPENSIVE REPAIR WHEN OUT OF WARRANTY. A QUICK SEARCH ON THE INTERNET REVEALED MANY OTHER SANTA FE OWNERS HAVE EXPERIENCED THE SAME PROBLEM. CONCERN: NOW WHENEVER THE TANK IS COMPLETELY FILLED, THERE IS A SLIGHT ODOR OF GAS IN THE CAR. SUSPECT THAT BREAKING THE SEAL ON THE TANK TO REPLACE THE FUEL TANK LEVEL SENSOR DISRUPTED THAT SEAL SUCH THAT FUEL VAPORS CAN NOW LEAK THROUGH IT. *TR
ELECTRICAL SYSTEM,ENGINEMarch 21, 2014
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED HE HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE BEFORE THE ENGINE WOULD OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
ELECTRONIC STABILITY CONTROL (ESC)March 20, 2014
WHEN CAR IS TURNED ON "ESC OFF" DASHBOARD LIGHT REMAINS ON MAKING THE ESC USELESS. *TR
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY/WIPERMarch 18, 2014
I WAS DRIVING AND MY GAS GAUGE READ EMPTY, I WENT IMMEDIATELY TO A GAS STATION TO FILL IT AND IT ONLY TOOK $8.00. AFTER THAT THE GAS GAUGE WOULD FLUCTUATE FULL TO EMPTY WHENEVER IT FELT LIKE IT. THIS WAS A SERIOUS DEFECT BECAUSE IF I WOULD HAVE RUN OUT OF GAS ON A HIGHWAY GOING 55 MPH, I WOULD HAVE LOST CONTROL OF THE STEERING AND BRAKES. MY FATHER HAS THE EXACT SANTA FE AND HAS THE SAME EXACT PROBLEM; WHAT ARE THE CHANCES 2 CARS IN THE SAME FAMILY HAVING THE SAME DEFECT? HYUNDAI WOULD NOT TAKE RESPONSIBLY FOR THE DEFECT. IF MINE AND MY FATHER'S SANTA FES HAVE THIS PROBLEM, THERE HAVE GOT TO BE OTHERS ON THE ROAD WITH THIS SERIOUS DEFECT. ALSO, MY SUN VISOR HAD LITTLE TO NO WEAR AND TEAR; I PULLED IT DOWN ONE DAY AND IT LANDED IN MY LAP LEAVING THE SUN BLARING INTO MY EYES. OF ALL THE CARS I HAVE EVER OWNED, THIS HAS NEVER BEEN AN ISSUE FOR ME. *TR
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESMarch 1, 2014
BRAKE SWITCH MALFUNCTIONED CAUSING ESC OFF LIGHT TO ILLUMINATE, CRUISE CONTROL NOT TO ENGAGE, AND BRAKE LIGHTS TO NOT ILLUMINATE. CHECK ENGINE CODE OF P0405 BEING THROWN BY ONBOARD COMPUTER TO INDICATE FAILURE. *TR
FUEL SYSTEM, GASOLINEFebruary 27, 2014
FUEL GAUGE STOPPED WORKING. ALWAYS REGISTERED EMPTY, EVEN WHEN TANK WAS FULL. CHECK ENGINE LIGHT ON. REPAIR INVOLVED BOTH FUEL LEVEL SENSORS BE REPLACED, CALIBRATED, AND CLEARED CODES.
SUSPENSION,POWER TRAIN,STRUCTUREFebruary 24, 2014
EXITING FROM A PARKING LOT ONTO 7TH ST IN PHOENIX AZ, VEHICLE SUDDENLY ACCELERATED AND, DESPITE BRAKE APPLICATION, ENTERED THE ROADWAY, HITTING A MERCURY GRAND MARQUIS IN THE SIDE. NOBODY WAS INJURED AND AIRBAGS DID NOT INFLATE. ONCE STOPPED, IT WAS IMPOSSIBLE TO MOVE THE GEAR SHIFT FROM NEUTRAL INTO PARK TO RELEASE THE KEY. VEHICLE TOWED AND, AS FRAME WAS DAMAGED AS WELL AS FRONT END AND RADIATOR, INSURANCE ARE WRITING THE VEHICLE OFF. *TR
FUEL/PROPULSION SYSTEMFebruary 17, 2014
THE GAS GAUGE IN MY CAR SUDDENLY SHOWED EMPTY ABOUT A YEAR AGO WHEN MY CAR ONLY HAD ABOUT 80K MILES. MY GAS LIGHT IS ALSO ON AND ACTUALLY CAUSED ME TO FAIL MY NJ STATE INSPECTION A FEW WEEKS AGO. I HAVE ONLY A FEW DAYS LEFT UNTIL MY TIME IS UP TO GET IT REPAIRED. THE MVC REP HAD PROVIDED ME WITH TWO CODES, P0463 AND P2068, WHICH BOTH POINT TOWARDS A PROBLEM WITH THE FUEL SENDER(S). THERE SEEMS TO BE NUMEROUS 2007 HYUNDAI SANTA FE OWNERS WITH THE SAME PROBLEM. THERE SHOULD BE A RECALL ON THIS MATTER! I HAVE STOPPED TWICE IN THE MIDDLE OF THE ROAD BECAUSE MY CAR RAN OUT OF GAS. THIS IS EXTREMELY DANGEROUS FOR THE PASSENGERS AND MOTORISTS. THERE SHOULD BE A RECALL!!!! *TR
POWER TRAINFebruary 17, 2014
PER THE NHTSA WEB SITE SERVICE BULLETIN 219304 ACTION NUMBER 10021136 2007 HYUNDAI SANTA FE REPORT DATE OCT 1,2006 SUMMARY DETAIL AUTOMATIC TRANS AXLE SHIFT LEVER WILL NOT SHIFT OUT OF PARK. ON 2/7/2014 MY CALL WOULD NOT SHIFT OUT OF PARK. I CONTACTED HYUNDAI AT 8006335151 TO ASK FOR ASSISTANCE REGARDING THIS SAFETY MATTER. WAS TOLD THIS MATTER WAS ONLY ASSISTED FOR SOME 2007 HYUNDAI VEHICLES AND MY VIN WAS NOT ONE. WAS ALSO TOLD ACCORDING TO WHEN MY CAR WAS MANUFACTURED FEB 6,2007 AND THE REPORT DATE ACCORDING TO NHTSA OCT 1,2006 THE CAR HAD TO ME MANUFACTURED BETWEEN OCT 2006 THRU MARCH 2007. AT THAT POINT MY CAR WAS COVERED DURING THAT TIME. THIS IS A SAFETY COMPONENT AND THE MANUFACTURE WILL NOT COVER MY VEHICLE. I HAVE TO PAY THE DEALERSHIP OUT OF POCKET PER CUSTOMER SERVICE. MY CLAIM NUMBER IS 6413148. MY CAR IS AT WEB HYUNDAI FOR REPAIR AND THE HYUNDAI WILL NOT COVER THE COST OF THE REPAIR OF THIS SAFETY ISSUE. WEB HYUNDAI NUMBER IS 219 923-2277 AND MY SERVICE ADVISOR NAME IS [XXX] WHICH CONFIRMED TO ME THIS IS THE REPAIR DUE FEB 18,2014. PLEASE ASSIST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
POWER TRAINFebruary 14, 2014
TL - THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO ANY GEARS OTHER THAN NEUTRAL AND DRIVE. THE CONTACT MENTIONED THAT THE FAILURE PREVENTED THE DRIVER FROM REMOVING THE KEY FROM THE IGNITION AND TURNING OFF THE VEHICLE. ALSO, THE CONTACT STATED THAT THE ESC WARNING LAMP ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,000. PM *TR
AIR BAGSJanuary 29, 2014
DRIVER SIDE AIR BAG FAILED TO DEPLOY DESPITE EXTENSIVE DAMAGE TO THE FRONT OF THE VEHICLE ON THE DRIVER'S SIDE. THE INITIAL INSURANCE COMPANY REPORT PUTS VISIBLE DAMAGE AT 65% OF VALUE AND ANTICIPATES ADDITIONAL, UNSEEN DAMAGE WILL PUSH COST ABOVE 75% AND RESULT IN THE VEHICLE BEING TOTALED. *TR
VISIBILITYJanuary 22, 2014
PASSENGER SIDE SUN VISOR FAILED AND DROPPED DOWN. A FEW MONTHS LATER THE DRIVERS SIDE SUN VISOR FAILED AND DROPPED DOWN, WHILE DRIVING. THIS HAS HAPPENED SEVERAL TIMES, ONCE DURING HEAVY TRAFFIC. *TR
FUEL SYSTEM, OTHER,POWER TRAINJanuary 2, 2014
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE LOW FUEL GAUGE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE LIGHT WOULD ILLUMINATE INTERMITTENTLY WHEN THE FUEL TANK WAS FULL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 74,000. UPDATED 03/20/14*LJ THE CONSUMER STATED THE THROTTLE BODY FAILURE CAUSED THE VEHICLE TO REDUCE SPEED. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS REPAIRED. UPDATED 03/28/2014 *JS
POWER TRAIN,EXTERIOR LIGHTINGJanuary 2, 2014
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT WAS DRIVING 25 MPH WHEN THE BRAKE LAMP FAILED. THE CONTACT ALSO STATED THAT SHE HAD EXPERIENCED DIFFICULTY SHIFTING GEARS. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 110,000. ..UPDATED 02-28-14 *BF UPDATED 03/14/2014
STEERING,SERVICE BRAKES,ENGINEDecember 27, 2013
AT A SLOW SPEED WHILE TURNING (EITHER DIRECTION, AS INCIDENT HAS OCCURRED NOW 3 TIMES IN 10 WEEKS) VEHICLE LOSES ALL POWER TO STEER AND BRAKE. FEELS LIKE THE CAR HAS DIED, HOWEVER THE BATTERY AND CHECK ENGINE LIGHT ARE ON. WHEN IT RESOLVED, THE ENGINE WAS STILL RUNNING, BRAKES AND STEERING RESTORED. FIRST TWO TIMES THE POWER FAILURE WAS MOMENTARILY. THIRD TIME THE VEHICLE LOST POWER FOR 3-4 MINUTES AND STRANDED ME WHILE TURNING ONTO MAJOR ROAD FROM MY NEIGHBORHOOD WITH ONCOMING TRAFFIC. HAD CAR TOWED TO LOCAL HYUNDAI DEALER WHO KEPT INSISTING THEY WOULD NEED TO SEE THE VEHICLE FAIL IN ORDER TO KNOW HOW TO REPAIR IT. I SAID NOT GOOD ENOUGH, THEY NEED TO FIND ANOTHER METHOD TO TROUBLE SHOOT AND REFUSED TO PICK UP VEHICLE. NOW THE DEALER IS BLAMING THE POWER LOSS ON WORN FRONT TIRES AND THE ESC SYSTEM CUTTING POWER TO THE ENGINE, STEERING AND BRAKES DUE TO IT SENSING SLIPPAGE. I'M NOT BUYING THIS EXPLANATION FROM THE DEALER, ESPECIALLY BECAUSE OF (1) THE SLOW SPEED (NO SLIPPING TIRES IN THESE THREE INSTANCES), AND (2) TIRES HAVE SLIPPED ON QUICK ACCELERATION BEFORE WITHOUT ESC SYSTEM CUTTING POWER TO BRAKES & STEERING, AND (3) IF THIS WERE THE CASE, I WOULD THINK ESC WOULD BE POTENTIALLY DANGEROUS AND NOT DESIGNED TO SAVE LIVES! WILL FILE COMPLAINT WITH HYUNDAI AMERICA BUT I DON'T HAVE MUCH FAITH THAT THEY WILL BE OF HELP. *TR
FUEL SYSTEM, GASOLINE,ELECTRONIC STABILITY CONTROL (ESC)December 19, 2013
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT HE WAS DRIVING APPROXIMATELY 35 MPH WHEN THE FUEL GAUGE SUDDENLY BEGAN TO FLUCTUATE FROM HALF FULL TO EMPTY. IN ADDITION, THE ESC (ELECTRONIC STABILITY CONTROL) SENSOR LIGHT ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE THE SOFTWARE FOR THE ESC COMPUTER WAS UPDATED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000. UPDATED 1/29/14*CN UPDATED 01/29/14
ELECTRONIC STABILITY CONTROL (ESC)November 14, 2013
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STARTED TO SHUDDER AND THERE WAS A GRINDING NOISE COMING FROM UNDER THE VEHICLE. IN ADDITION, THE ECS WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY AS THE BRAKES SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 46,000.
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,FUEL/PROPULSION SYSTEMNovember 8, 2013
I WENT TO THE DEALER TO HAVE RECALL ISSUES CORRECTED AND ANOTHER CUSTOMER BROUGHT HIS SAME YEAR VEHICLE WITH THE SAME ISSUES IN FOR HIS RECALLS. I HEARD HIM TELL THE SERVICE GUY THE EXACT SAME ISSUES I WAS HAVING. THEY PULLED MY CAR AROUND AND WHEN I GOT IN THE CAR THE ESC LIGHT WAS STILL ON SO I WENT BACK IN TO ASK ABOUT IT AND HE PULLS IT UP MY INFO AND TELLS ME THE PRODUCTION DATE DID NOT QUALIFY AND THAT IT'S THE BRAKE SWITCH. HE THEN SHOWS ME THE PRODUCTION DATE FOR THE OTHER CUSTOMER AND USES IT AS AN EXAMPLE AS TO HOW IT'S BASED ON WHEN THE CAR WAS BUILT. HE EXPLAINS WHY IT HAPPENS AND THE DANGER IN IT SO I STOP HIM AND ASK HIM IF IT'S JUST A COINCIDENCE THAT THERE'S A RECALL FOR THIS ISSUE. ANY WAY YOU LOOK AT IT THE OTHER CUSTOMER HAD THE SAME MAKE AND MODEL AND YEAR AS MINE WITH THE SAME BRAKE SWITCH RECALL PROBLEM YET IT DIDN'T AFFECT MY CAR AND HE LOOKED AT ME AND SAID THE DEALERSHIP WOULDN'T GET PAID FOR THE WORK CAUSE IT WOULDN'T BE REIMBURSED BY HYUNDAI AND IF I CALL HYUNDAI AND WAS REAL NICE THAT THEY MAY ALLOW IT. I CALLED AND VERY NICELY EXPLAINED THAT MY CAR WAS HAVING THE ISSUES DIRECTLY RELATED TO THE BRAKE SWITCH AND THAT A HYUNDAI DEALERSHIP HAD INSPECTED IT AND PRINTED ME COPIES STATING THAT IT WAS THE ISSUE FOR THE RECALL AND SAID THERE WAS NOTHING THEY COULD DO. OBVIOUSLY THEY ARE NOT TAKING RESPONSIBILITY TO ACCOUNT FOR EVERY SINGLE VEHICLE AFFECTED BY THERE MISTAKES AND FURTHER MORE AFTER EXPLAINING TO ME THE DANGER WITH IT THEY DON'T CARE ENOUGH ABOUT MY SAFETY AND HAVE NO PROBLEM SENDING ME BACK ON THE STREET WITH THE FAULTY VEHICLE THE SOLD ME. IF THERE'S ANYTHING YOU CAN DO TO LOOK INTO IT AND HELP OUT I WOULD GREATLY APPRECIATE IT. THANKS *TR
VISIBILITY/WIPERNovember 7, 2013
WHILE DRIVING THE SUN VISOR FELL DOWN JUST HANGING BY THE WIRES BLOCKING MY SITE OF THE ROAD. I PUSHED THE POST BACK UP INTO THE HOLE AND IT FELL AGAIN. IT STAYS FOR A WHILE BUT I NEVER KNOW WHEN IT WILL FALL AGAIN. IT IS A SAFETY HAZARD. DEALER SAYS THE VISOR MUST BE REPLACED. IT IS OUT OF WARRANTY. *TR
FUEL/PROPULSION SYSTEMNovember 5, 2013
SEVERAL DAYS AGO MY CHECK ENGINE LIGHT CAME ON AND THE FUEL GAUGE STARTED ACTING ERRATIC. IT WOULD READ PROPERLY THEN READ EMPTY THEN READ HALF FULL. THE DIAGNOSTIC CODE CAME UP THAT IT WAS THE FUEL SENDING UNIT. THIS IS A $4-500 REPAIR AND MY CAR IS JUST OUTSIDE OF THE WARRANTY. AFTER RESEARCH ONLINE IT APPEARS THAT THIS IS A VERY COMMON PROBLEM WITH THE 2007 SANTAFE AND SEEMS TO HAPPEN AROUND THIS MILEAGE. I THINK THAT A RECALL NEEDS TO BE ISSUED FOR THIS COMMON PROBLEM. IT IS A SAFETY ISSUE. THE REPLACEMENT PARTS THEY NOW USE FOR THE PROBLEM HAVE OBVIOUSLY BEEN UPGRADED SO THERE WAS A DEFINITE PROBLEM. *TR
FUEL SYSTEM, GASOLINENovember 3, 2013
FUEL GAUGE CEASED TO WORK PROPERLY. FALSE READINGS REQUIRED REPLACEMENT OF FUEL SENSORS LOCATED INSIDE THE FUEL TANK. TOTAL COST OF REPAIRS EXCEEDS $525.00. HYUNDAI IS AWARE OF THIS PROBLEM ON SANTA FE MODELS FROM 2007 - 2010 BUT, HAS YET TO INITIATE A RECALL OR REIMBURSE REPAIR COSTS IF VEHICLE WARRANTY HAS EXPIRED. *TR
VISIBILITY/WIPERNovember 2, 2013
THE PASSENGER SIDE VISOR FELL DOWN. WE POPPED IT BACK IN BUT COULD SEE THE WIRES HANGING OUT. WE CONTINUED TO POP IT BACK IN. WITHIN A FEW WEEKS IT EVENTUALLY BROKE OFF AND NOW IT IS NOT ABLE TO BE USED AT ALL. APPROXIMATELY 6 MONTHS LATER THE DRIVERS SIDE VISOR HAS FALLEN DOWN. I CAN CURRENTLY POP IT BACK IT BUT IT DOES NOT STAY UP LONG. I HAVE NEVER EVEN HAD TO REPLACE A VISOR ON A CAR BEFORE. YOU CAN SEE ON BOTH PARTS WHERE THE CHEAP PLASTIC BROKE OFF. THERE IS DEFINITELY AND ISSUE WITH THESE AND THERE NEEDS TO BE A RECALL. I AM NOT CONFIDENT IN THE PART AND FEAR THAT IF I REPLACE IT THE SAME THING WILL HAPPEN AT MY OWN EXPENSE. *TR
SEAT BELTSOctober 30, 2013
2007 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO REAR SEAT BELT PASSENGER SIDE ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, FOR THE SAME PROBLEM, THAT WAS NEVER RESOLVED. THE REAR SEAT BELT ON THE PASSENGER SIDE, WOULD RESCIND OR SLIDE BACK INTO THE OPENING AND THE CONSUMER WAS NOT ABLE TO PULL THE SEAT BELT OUT. WHEN THE SEAT BELT WAS PULLED OUT BY THE MECHANIC AT THE DEALER, IT WOULD NOT STAY OUT. THE DEALER INFORMED THE CONSUMER, IT WAS A MANUFACTURING PROBLEM, AND THERE WAS NOTHING THEY COULD DO.
ELECTRONIC STABILITY CONTROL (ESC)October 23, 2013
THE VEHICLE'S ESC WILL COME ON INTERMITTENTLY WHILE DRIVING AND THE VEHICLE APPEARS TO APPLY THE BRAKES CAUSING THE VEHICLE TO VEER VIOLENTLY TO THE RIGHT (A VERY SCARY AND POTENTIALLY DANGEROUS SITUATION, ESPECIALLY AT HIGHER SPEEDS.) THE VEHICLE WAS BROUGHT TO FREEHOLD HYUNDAI SHORTLY AFTER I PURCHASED IT IN 2007 AND IT TOOK OVER A WEEK TO PRESUMABLY DIAGNOSE AND FIX THE PROBLEM. THIS IS AN INTERMITTENT PROBLEM THAT HAS RECENTLY STARTED AGAIN. I CAN DRIVE THE CAR FOR WEEKS WITH NO ISSUES AND THEN SUDDENLY YOU ARE DRIVING AND THE PROBLEM OCCURS. THE CAR IS NO LONGER UNDER WARRANTY AND HYUNDAI WANTS TO CHARGE A FEE JUST TO DIAGNOSE A PROBLEM THAT IS WELL DOCUMENTED ON THE INTERNET AND SHOULD ALREADY HAVE A RESOLUTION IN PLACE. . IN MY OPINION, THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE SUBJECT TO RECALL. *TR
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMOctober 17, 2013
SHORTLY AFTER HAVING A NEW BATTERY INSTALLED ON MY CAR BY OUR LOCAL AUTO SUPPLY STORE A FEW MONTHS AGO, I HAD TO REPLACE FIRST ONE HEADLIGHT BULB... THEN A FEW DAYS LATER, THE OTHER HEADLIGHT BULB... A COUPLE OF WEEKS LATER I NOTICED THE GAS GAUGE GOING BAD. IT WOULD WOBBLE ALL OVER THE PLACE. THEN I NOTICED THAT THE GUY WHO INSTALLED THE BATTERY DID NOT TIGHTEN DOWN THE TERMINAL. I TOOK IT BACK & HE FIXED THAT. WENT TO CHURCH ONE SUNDAY MORNING WITH AN ALMOST FULL TANK OF GAS. WHEN I STARTED THE CAR IN THE CHURCH PARKING LOT THE YELLOW EMPTY WARNING LIGHT WAS ON. THEN I DROVE TO THE NEAREST GAS STATION FOR A COUPLE BUCKS OF GAS. THE LIGHT WENT OUT, BUT THE GAUGE CONTINUED TO WOBBLE. THEN A WEEK LATER THE CHECK ENGINE WARNING LIGHT CAME ON. AFTER ALL THIS, THE CAR PASSED INSPECTION. NOW BOTH THE YELLOW LOW-GAS WARNING LIGHT AND THE CHECK-ENGINE LIGHT ARE ON AGAIN & WON'T GO OFF. THE TECHNICIAN TOLD US THAT THE FUEL SENSOR IS BAD & THAT REPAIRS WOULD COST UP TO $800.00. *TR
FUEL SYSTEM, GASOLINEOctober 17, 2013
MY VEHICLE IS CONSTANTLY SHOWING A LIGHT INDICATING I AM LOW ON FUEL EVEN AFTER PUTTING GAS IN IT STILL SHOWS.I AM CONCERNED BECAUSE I AM HAVING TO GUESS WHERE I AM FUEL WISE AND I TRAVEL QUITE A BIT AND MY SON SOMETIMES DRIVES MY CAR AND WOULD PRAY I NEVER GUESS WRONG BECAUSE I SHUTTER TO THINK WHAT WOULD HAPPEN IF I MISCALCULATED AND RUN OUT OF GAS IN THE MIDDLE OF RUSH HOUR TRAFFIC ON 20 EAST OR WEST . THIS IS A DANGER FOR ME, MY KIDS AND EVERYONE AROUND ME ON THE ROAD. *TR
ELECTRICAL SYSTEMOctober 17, 2013
SPEEDOMETER BEGAN BOUNCING AND THEN COMPLETELY QUIT WORKING; OUTSIDE TEMPERATURE GAUGE STUCK ON LOWEST TEMPERATURE READ OUTSIDE, MODE BUTTONS FOR HEATING AND AIR CONDITIONING OPERATE ERRATICALLY. *TR
FUEL SYSTEM, GASOLINEOctober 16, 2013
FAULTY FUEL GAUGE. THE FUEL GAUGE WILL REGISTER EMPTY AND THE FUEL LIGHT WILL COME ON AFTER FILLING UP THE TANK. THE GAUGE WILL WAVER AND GIVE FAULTY REGISTERS WHILE DRIVING, EVEN CLIMBING BACK TO FULL AFTER REGISTERING "EMPTY" SECONDS BEFORE. ALSO WILL SHOW CHECK ENGINE LIGHT WHEN IT IS HALF FULL THEN GO OFF WHEN COMPLETELY FULL. *TR
FUEL SYSTEM, GASOLINE,VISIBILITYOctober 15, 2013
I ALSO AM HAVING MANY ISSUES WITH MY SUV. AS OTHERS HAVE STATES THE DRIVER SIDE SUN VISOR BROKE OFF WHILE DRIVING. I HAD TO CUT THE WIRE TO GET IT TO STOP DANGLING. I NOW HAVE NO DRIVER SIDE SUN VISOR. I ALSO HAVE A CHECK ENGINE LIGHT ON DUE TO MY FUEL SENSORS. MY GAS GAUGE FLUCTUATES. I HAVE TO GO BASED OFF MILEAGE WHEN TO GET GAS. I THINK IT IS RIDICULOUS THAT NONE OF THIS IS COVERED UNDER A WARRANTY AND THERE HAS BEEN NO RECALL ON ANYTHING THAT HAS AFFECTED MANY OR PEOPLE. *TR
VEHICLE SPEED CONTROL,SERVICE BRAKESOctober 9, 2013
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE ATTEMPTING A TURN. THE BRAKES ALSO FAILED AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT CRASHED INTO THE PASSENGER'S SIDE OF A LARGE TRUCK AND SUSTAINED INJURIES TO THE HEAD, A FRACTURED FINGER AND ANKLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP BUT WAS NEITHER REPAIRED NOR DIAGNOSED TO DETERMINE THE CAUSE OF THE BRAKING OR ACCELERATION FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 01/14/14*LJ
ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEMOctober 2, 2013
CHECK ENGINE LIGHT CAME ON, I TOOK IT TO MY MECHANIC WHO INFORMED ME ITS THE FUEL SENSORS. THE ONE ON THE FUEL PUMP AND ONE ON THE GAUGE. MY GAS GAUGE WILL FLUCTUATE TO FULL THEN EMPTY. I WAS TOLD EVENTUALLY THE VEHICLE WILL SHUT DOWN. COSTS ABOUT $500 TO REPAIR. I JUST PURCHASED MY VEHICLE 5 WEEKS PRIOR AS USED WITH 50320 ON THE ODOMETER. I HAVE A LIMITED WARRANTY THROUGH THE DEALER AND AN EXTENDED WARRANTY AS WELL. NEITHER WARRANTY COVERS THIS PROBLEM. I AM SEEING THAT A LOT OF PEOPLE HAVE THE SAME ISSUE WITH THESE VEHICLES. IT IS A SAFETY ISSUE BECAUSE YOU DON'T KNOW HOW MUCH GAS IS IN THE TANK PLUS WHAT HAPPENS IF MY VEHICLE TOTALLY BREAKS DOWN IN THE MIDDLE OF NO WHERE. *TR
VEHICLE SPEED CONTROLSeptember 27, 2013
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STARTED TO SHUDDER AND DECELERATE. THE CONTACT MENTIONED THAT THE ELECTRONIC STABILITY WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE POSITION SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
VISIBILITYSeptember 25, 2013
THE DRIVER SIDE SUNVISOR BROKE CAUSING THE SUNVISOR TO FALL OFF AND BLOCK VISION. ONE YEAR LATER THE PASSENGER SIDE BROKE AND FELL WHILE DRIVING. THIS IS A SAFETY ISSUE AS VISOR CAN BREAK WHILE DRIVING AND OBSTRUCT VISION. THE PLASTIC CLIP ON THE PIVOT BREAKS CAUSING THE FAILURE. THE VISOR WILL HANG BY THE ELECTRICAL CORD AND CAN NOT BE REMOVED UNLESS YOU UNSCREW AND DISMANTLE THE ENTIRE HOUSING ASSEMBLY-WHICH ISN'T POSSIBLE TO DO WHILE DRIVING. YOU WILL GET STUCK HOLDING THE VISOR OUT OF VIEW UNTIL YOU CAN PULL OVER AND EITHER RIG IT BACK UP TEMPORARILY OR GET LUCKY ENOUGH TO HAVE SOME SCREWDRIVERS WITH YOU TO FIX IT. *JS
VISIBILITYSeptember 25, 2013
THE PASSENGER SIDE SUNVISOR BROKE CAUSING THE SUNVISOR TO FALL OFF AND BLOCK VISION. ONE YEAR EARLIER THE DRIVER SIDE BROKE. THIS IS A SAFETY ISSUE AS VISOR CAN BREAK WHILE DRIVING AND OBSTRUCT VISION. THE PLASTIC CLIP ON THE PIVOT BREAKS CAUSING THE FAILURE. THE VISOR WILL HANG BY THE ELECTRICAL CORD AND CAN NOT BE REMOVED UNLESS YOU UNSCREW AND DISMANTLE THE ENTIRE HOUSING ASSEMBLY-WHICH ISN'T POSSIBLE TO DO WHILE DRIVING. YOU WILL GET STUCK HOLDING THE VISOR OUT OF VIEW UNTIL YOU CAN PULL OVER AND EITHER RIG IT BACK UP TEMPORARILY OR GET LUCKY ENOUGH TO HAVE SOME SCREWDRIVERS WITH YOU TO FIX IT. *JS
FUEL SYSTEM, OTHERSeptember 25, 2013
FAULTY FUEL GAUGE. THE FUEL GAUGE WILL REGISTER EMPTY AND THE FUEL LIGHT WILL COME ON AFTER FILLING UP THE TANK. THE GAUGE WILL WAVER AND GIVE FAULTY REGISTERS WHILE DRIVING, EVEN CLIMBING BACK TO FULL AFTER REGISTERING "EMPTY" SECONDS BEFORE. *JS
FUEL/PROPULSION SYSTEMSeptember 23, 2013
LAST MARCH I NOTICED THE CHECK ENGINE LIGHT ON AND THE VEHICLE HESITATING TO STALLING OUT WHEN COLD AND ACCELERATING. THIS IS WORSE THE COLDER IT GETS OUTSIDE. ALSO WHEN DRIVING YOU CAN FEEL A HESITATION/MISSING GOING ON, ALMOST LIKE THE GAS ISN'T FLOWING STEADILY INTO THE ENGINE. AND RECENTLY MY GAS GAUGE IS NOT SHOWING ACCURATELY WHAT IS IN THE GAS TANK. I'LL FILL UP AND IT STILL READS EMPTY WITH THE LOW FUEL LIGHT ON AND CHECK ENGINE LIGHT ON. IT'LL EVENTUALLY AFTER FEW START UPS START TO "SUPPOSEDLY" DISPLAY THE CORRECT GAS AMT ON THE GAUGE. I RESET MY TRIP METER TO MEASURE HOW MANY MILES ON THE TANK SO I DON'T RUN OUT. BUT THE STALLING ON ACCELERATION IS A BIG ISSUE. THIS COULD HAPPEN AT A LIGHT OR STOP SIGN AND END UP CAUSING AN ACCIDENT. I'VE READ ON THIS SIGHT OTHERS HAVING SAME PROBLEM.. I HAD SAME PROBLEM WITH A GMC ENVOY, ABOUT THE SAME YEAR AS MY HYUNDAI, GMC MADE GOOD ON THE PROBLEM AND COVERED THE EXPENSES AS THEY HAD A "SILENT" RECALL ON THAT ISSUE. HOPEFULLY HYUNDAI WILL BE DOING THE SAME, WE'LL SEE AFTER THURSDAY NIGHT.
VISIBILITY/WIPERSeptember 16, 2013
DRIVER SIDE SUN VISOR MOUNT FAILED UNEXPECTEDLY, CAUSING THE SUN VISOR TO FALL DOWN AND DANGLE IN FRONT OF THE DRIVER BY THE ELECTRIC WIRE THAT RUNS INSIDE THE HINGE. THE VISOR DANGLED IN FRONT OF THE DRIVER BLOCKING THE VIEW, AND STARTLING THE DRIVER. HAD TO DISASSEMBLE THE VISOR HINGE TO REMOVE THE VISOR BEFORE THE VEHICLE COULD BE SAFELY DRIVEN. UPON INSPECTION IT IS CLEAR THAT THE VISOR HINGE / BALL JOINT IS POORLY DESIGNED, WITH A PLASTIC TUBE LESS THAN 0.5MM THICK HOLDING THE ENTIRE VISOR AND FORCES WHILE IT IS MANIPULATED BY THE DRIVER. IT IS A MATTER OF TIME BEFORE THEY ALL FAIL. WHILE PASSENGER SIDE FAILURE IS LESS DANGEROUS, DRIVER SIDE IS VERY DANGEROUS AND STARTLING IF OCCURS WHILE DRIVING. A GOOGLE SEARCH DEMONSTRATED THIS TO BE A COMMON PROBLEM EXPERIENCED BY MANY HYUNDAI OWNERS OF VARIOUS MODELS. THIS IS A DEFECTIVE PART DESIGN, AND VEHICLES SHOULD BE RECALLED SO MANUFACTURER CAN REPLACE THE VISORS WITH BETTER DESIGNED VERSIONS. *TR
FUEL/PROPULSION SYSTEMAugust 28, 2013
SIMILAR FUEL GAUGE PROB I HAVE READ ON THIS SITE-----FUEL GAUGE SHOWS EMPTY AND INDICATOR LIGHT IS ILLUMINATED WHEN TANK GETS BELOW HALF FULL. *TT
FUEL/PROPULSION SYSTEMAugust 28, 2013
FUEL DOOR LATCH SWITCH ON DRIVER-SIDE DOOR WILL NOT UPEN FUEL DOOR ON OCCASION. HAPPENING MORE FREQUENTLY LATELY. ON-LINE SEARCH SHOWS THIS IS A COMMON PROBLEM W THIS MODEL. IS ANYTHING BEING DONE BY MANUFACTURER TO FIX THIS? *TT
FUEL/PROPULSION SYSTEMAugust 27, 2013
TWO WEEKS AGO, I STARTED MY CAR AND WAS SHOCKED TO SEE THE FUEL GAUGE WAY BELOW "E" AND THE LIGHT HAD TURNED ON, ALONG WITH THE "CHECK ENGINE" LIGHT. I WAS AFRAID I HAD NEGLECTED TO GET GAS, EVEN THOUGHT I WAS PRETTY SURE THAT WHEN I LEFT THE CAR THE NIGHT BEFORE I WAS OVER A 1/4 OF A TANK. I MADE IT TO THE GAS STATION AND FUELED UP. I ONLY PUT $20 IN AT THE TIME, BECAUSE I WAS IN A HURRY. I GOT IN, STARTED THE CAR AND I WAS UP ALMOST FULL, WHICH IS NEARLY IMPOSSIBLE ON $20 IN A SANTA FE. IT TURNS OUT I HAD PLENTY OF GAS IN THE TANK AND THE GAUGE WASN'T REGISTERING IT PROPERLY. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST TWO WEEKS. IT'S ALMOST LIKE THE CAR NEEDS TO "WARM UP" BEFORE THE FUEL GAUGE ACTUALLY REGISTERS THE AMOUNT OF GAS CORRECTLY. AND THE CHECK ENGINE LIGHT CONTINUES TO GO ON AND OFF INTERMITTENTLY. I AM CONCERNED THAT PROBLEM COULD WORSEN WITH TIME AND WILL EFFECT OTHER SYSTEMS IN THE CAR. I AM ALSO CONCERNED THAT I MAY ACTUALLY RUN OF OUT GAS AND BE STUCK SOMEWHERE WITH MY CHILD BECAUSE THE GAUGE ISN'T ACCURATE AND LIKE ALL HUMAN BEINGS..I CAN'T ALWAYS REMEMBER THE LAST TIME I FUELED UP. *TR
VISIBILITY/WIPERAugust 27, 2013
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER'S SIDE SUN VISOR FRACTURED AND WOULD HANG ABNORMALLY, BLOCKING THE DRIVER'S VISION OF THE ROADWAY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
VISIBILITY/WIPERAugust 16, 2013
SUNVISOR FELL OFF. SMALL PLASTIC RING HOLDING THE SUNVISOR POST BROKE ALLOWING THE VISOR TO FALL AND BLOCK VISIBILITY. THERE ARE MANY POSTS ON LINE COMMENTING ON THE SAME ISSUE. *TR
VISIBILITY/WIPERAugust 16, 2013
THE DRIVERS SIDE SUN VISOR BROKE WHILE MY PREGNANT WIFE WAS DRIVING DOWN THE FREEWAY. IT CAME DOWN BLOCKING HER LINE OF SITE AND NEARLY WAS IN AN ACCIDENT AS IT WAS STOP AND GO RUSH HOUR TRAFFIC. AFTER RESEARCHING, THIS HAS BEEN AN ISSUE FOR YEARS BACK TO 2007 AND THERE ARE ENDLESS POSTS ABOUT THIS ISSUE. IT APPEARS HYUNDAI HAS DONE NOTHING ABOUT IT EXCEPT TAKE MONEY TO REPLACE IT WITH THE SAME DEFECTIVE PART. THE SONATA HAD A RECALL ON IT, SO CLEARLY THEY KNOW ITS AN ISSUE. IT APPEARS TO BE A DESIGN FLAW, THE PLASTIC IS VERY, VERY THIN. *TR
STEERING,FUEL SYSTEM, GASOLINE,ELECTRONIC STABILITY CONTROL (ESC)August 15, 2013
HAD A MALFUNCTIONING FUEL GAUGE. WHICH READ 1/4 TANK OF GAS, WITH AN EMPTY TANK. THIS HAPPENED AFTER THE GAUGE HAD BEEN JUMPING FROM FULL TO EMPTY A FEW TIMES. NOW THE CARS STEERING IS STARTING TO GO. THE CAR WILL ALL OF A SUDDEN PULL WHILE GOING AROUND A BANKING TURN, IN EITHER DIRECTION! ON TURNS THE ESC WILL CONSTANTLY GO OFF, EVEN ON TURNS IT NEVER USED TO HAPPEN ON. ALSO THE PASSENGER SIDE VISOR HAS FALLEN OFF COMPLETELY. THE CAR ONLY HAS 88,000 MILES AND THIS ALL STARTED HAPPENING NOVEMBER 2011. EVERY TIME I BRING IT TO MY MECHANIC HE SAYS THERE IS NOTHING WRONG WITH IT AND IT CONTINUES TO HAPPEN. YESTERDAY THERE WAS A RECALL FOR CARS BEING BUILT BY OUR MANUFACTURER IN THE SAME YEAR WITH THE SAME PROBLEMS, WHY WAS MY CAR NOT RECALLED????? 2007 HYUNDAI SANTE FE *TR
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESAugust 8, 2013
THE BRAKES LIGHT WAS FUNCTIONING (NOT ON) WHEN THE BRAKE PEDAL IS DEPRESSED. THE ESC OFF LIGHT START TO STAY ON. *TR
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESAugust 7, 2013
PURCHASED USED VEHICLE IN MARCH OF 2013 AT 32700 MILES. 4 MOS LATER AT 43000 MILES REAR BRAKES BEGAN GRINDING SEVERELY. TOOK IT TO THE DEALER AND THEY INFORMED ME THE REAR CALIPER GOT STUCK/FROZE AND THE GRINDING DAMAGED THE ROTOR. BRAKE PAD AND ROTOR ON REAR DRIVER SIDE MUST BE REPLACED AND BRAKE PAD AND ROTOR ON PASSENGER SIDE NEEDS RESURFACING. ALSO ESC LIGHT HAS BEEN TURNING OFF AND ON AND DEALERSHIP CLAIMS THERE IS NO RECALL ON THE BRAKE SWITCH DESPITE THE NHTSA HAVING THE BRAKE SWITCH LISTED AS DEFECTIVE AND CAUSING ISSUES WITH THE ESC. *TR
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROLAugust 6, 2013
I BOUGHT THIS VEHICLE NEW. IT HAS ONLY 32000 MILES. THE FUEL SENSORS DO NOT WORK GIVING ME INACCURATE READINGS ON THE FUEL GAUGE. IN ADDITION, IN AN INCIDENT THAT MAY OR MAY NOT BE RELATED, WHILE DRIVING MY SIX YEAR OLD GRANDDAUGHTER, I EXPERIENCED AN EXTREME SLOWDOWN. THIS HAPPENED A TOTAL OF THREE TIMES ON DIFFERENT DAYS. THIS IS AN EXTREMELY DANGEROUS EVENT, ESPECIALLY IF YOU ARE ON AN HIGHWAY WITH HIGH SPEED TRAFFIC. THE IRONIC THING IS THAT A FRIEND BOUGHT THE SAME KIND OF VEHICLE AT THE SAME TIME AND SHE HAS HAD THE SAME TWO PROBLEMS. *TR
FUEL/PROPULSION SYSTEMAugust 5, 2013
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED CONSISTENTLY AND THE FUEL GAUGE READING BEGAN TO FLUCTUATE. IN ADDITION, AN ODOR OF FUEL EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHO STATED THE FAILURE WAS CONTRIBUTED TO A FAULTY FUEL LEVEL SENSOR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATELY FAILURE MILEAGE WAS 89,000. THE VIN WAS UNAVAILABLE.
VISIBILITY/WIPERAugust 1, 2013
WHILE DRIVING ON INTERSTATE 295 IN NEW JERSEY DURING THE MORNING RUSH HOUR, THE DRIVERSIDE SUN VISOR DETACHED FROM ITS MOUNTING POINT AND DROPPED INTO MY LINE OF DRIVING VISION. THIS EVENT STARTLED ME AND PREVENTED ME FROM SEEING WHERE I WAS DRIVING. I MOVED TO THE HIGHWAY SHOULDER AND TEMPORARILY PROPPED-UP THE SUN VISOR TO PREVENT MY VISION BEING BLOCKED AGAIN. THIS COULD VERY WELL HAVE BEEN A SERIOUS ACCIDENT IF I HAD DRIFTED INTO ANOTHER LANE OF THE INTERSTATE AND SIDESWIPED AN 18-WHEELER. HYUNDAI NEEDS TO ISSUE A RECALL FOR ALL 2007 HYUNDAI SANTA FE VEHICLES TO CORRECT THIS ISSUE. HAVING RESEARCHED THIS ON THE INTERNET, I SEE MANY INSTANCES OF THIS HAPPENING. AS AN ENGINEER, I SEE THE SUN VISOR SUPPORT AS BOTH INADEQUATE AND POORLY DESIGNED. CONSIDERING THE POTENTIAL CONSEQUENCES FROM A BLOCKING OF VISION, I WOULD FIND HYUNDAI TO BE BOTH NEGLIGENT AND IRRESPONSIBLE IF A RECALL WERE NOT IMMEDIATELY ISSUED FOR THE DEFECT. *TR
AIR BAGSAugust 1, 2013
ON FEBRUARY 23RD OF 2012 I RECEIVED A CLOCK SPRING REPLACEMENT THAT WAS UNDER CAMPAIGN 103-CLOCK SPRING REPLACEMENT TSB# 11-01-052 FOR 2007-2008 SANTA FE MODELS OR 2007-2008 VERACRUZ MODELS. MY HYUNDAI SANTA FE HAD 42,229 MILES ON IT AT THIS TIME. THE CAMPAIGN WAS PERFORMED REPLACING THE CLOCK SPRING WITH PART # 93490-2B300 AND PAID FOR UNDER WARRANTY AMOUNTING IN $0.00. HOWEVER, ON AUGUST 1ST OF 2013 THE AIR BAG LIGHT ILLUMINATED AND THE SAME REPLACEMENT WAS PERFORMED ON MY VEHICLE. THE VEHICLE NOW HAS 56,985 MILES ON IT AND WAS SCANNED FOR CODES AND ACCORDING TO PAPERWORK, B1481 AND B1332 WERE FOUND, INDICATING THE FAILURE OF THE CLOCK SPRING. THE CLOCK SPRING PART # 93490-2B300 WAS THEREFORE REPLACED AGAIN AMOUNTING TO $282.92 FOR PARTS AND LABOR. MY OWN EXTENDED WARRANTY COMPANY NOW HAD TO PAY FOR THIS PART THAT IN MY EYES IS A VEHICLE SAFETY ISSUE AND SHOULD BE PROCEEDED WITH MUCH CONCERN. IN ONE YEAR A VERY IMPORTANT PART CONTINUED TO FAIL WHICH, IF NOT WORKING PROPERLY AT THE TIME OF AN ACCIDENT CAN CAUSE EXTREME HARM TO THE DRIVER. THIS PART SHOULDN'T BE FAILING IN MY EYES UNLESS THE AIR BAG HAS BEEN DEPLOYED. I DON'T SEE HOW THIS PART IS SAFE IF IT HAS FAILED A LITTLE OVER A YEAR AFTER BEING REPLACED DUE TO A CAMPAIGN THAT WAS ISSUED BY THE HYUNDAI MANUFACTURER. THIS IS A PART THAT SHOULD WITHSTAND THE LIFETIME OF THE CAR! *TR
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGJuly 30, 2013
BRAKE LIGHT MODULE FAILS TO LIGHT UP, WHICH CAUSES HIGHER RISK OF COLLISION. THERE IS RECALL ON THIS, BUT THIS DOES NOT COVER MY VEHICLE. THIS VEHICLE HAS MULTIPLE PROBLEMS, ALL OF WHICH ARE HAZARDS. THE GAS GAUGE NEEDLE DOES NOT FUNCTION PROPERLY, AND SHOWS ERRATIC GAS USAGE, EVEN SHOWING THE LOW FUEL LIGHT RIGHT AFTER FILLING UP. THE ESC LIGHT STAYS ON, WHICH CAUSES THE ENGINE LIGHT TO STAY ON. AND THE VEHICLE WILL HESITATE AT TIMES WHEN THE GAS PEDAL IS DEPRESSED. ALL OF THESE ISSUES HAVE BEEN REPORTED BY OTHER SANTA FE OWNERS. *TR
VISIBILITY/WIPERJuly 26, 2013
AT APPROXIMATELY 90000 MILES, THE PASSENGER SIDE SUN VISOR WOULD NO LONGER STAY "UP". IT BEGAN HANGING DOWN, WITH THE WIRES EXPOSED. WE DID NOT TAKE IT TO A DEALER, BUT REMOVED THE VISOR. NOW, AT 150000 MILES, THE DRIVERS SIDE VISOR DID THE SAME THING WHILE DRIVING, IMPAIRING THE DRIVER'S VISIBILITY. I HAD TO HOLD IT UP OUT MY VIEW UNTIL I ARRIVED HOME. *TR
VISIBILITYJuly 24, 2013
WHEN PULLING OUT OF MY DRIVEWAY AND TRAVELING UP THE RESIDENTIAL STREET, THE DRIVER SIDE SUN VISOR FELL OUT OF THE ROOFTOP AND HIT ME IN THE HEAD. IT APPEARS BROKEN AND I CAN NOT RE-INSERT IT WITHOUT IT FALLING OUT AGAIN. I RARELY USE THE VISOR, AND IT FELL OUT WITHOUT MY ATTEMPTING TO LOWER IT. IT APPEARS MANY ARE HAVING THIS PROBLEM WITH THE 2007 SANTA FE. IF HYUNDAI WON'T RECOGNIZE THE ISSUE, FINE. I'M STILL WORKING ON A SOLUTION TO PREVENT THE VISOR FROM HITTING ME IN THE HEAD WHILE I'M DRIVING AND THEN DANGLING IN FRONT OF ME AND BLOCKING MY VISION. THE FRONT LEFT TIE ROD NEEDED TO BE REPLACED A FEW MONTHS AGO. I COULDN'T UNDERSTAND WHY THE DEALER DID NOT RECOGNIZE THIS PROBLEM A YEAR AGO WHEN THE WARRANTY WAS STILL ACTIVE. THE MECHANIC WHO EVENTUALLY REPLACED THE TIE ROD TOLD ME HE THINKS THIS ISSUE WAS LONG-STANDING, AND PERHAPS EXISTED WHEN I PURCHASED THE VEHICLE. DEALER COST TO REPAIR: $700+. MY MECHANIC REPAIRED FOR $180 (INCLUDING FRONT-END ALIGNMENT. NOW MY BRAKES ARE SQUEALING, AND THE PADS ARE FINE. MY MECHANIC TOOK PHOTOS OF RUST ON THE ROTORS. HE IS AMAZED AT THE NUMBER OF PROBLEMS I AM HAVING WITH A CAR @ 16,000 MILES. I THINK I BOUGHT A PIECE OF JUNK WITHOUT KNOWING IT. *TR
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLJuly 15, 2013
HELLO, I AM THE ORIGINAL OWNER OF A 2007 SANTA FE. I WAS DRIVING LAST WEEK TO PICK UP MY 6 YEAR OLD DAUGHTER WHEN ALL OF A SUDDEN IN THE MIDDLE OF AN INTERSECTION I HAD NO POWER WHEN I PRESSED ON THE GAS PEDAL. I COASTED INTO THE PARKING LOT, NOTICED THE CHECK ENGINE LIGHT ON, SHUT OFF THE CAR AND IMMEDIATELY GRABBED MY MANUAL TO SEE WHAT HAPPENED. WHEN RETURNING TO THE CAR AFTER GETTING MY DAUGHTER FROM CAMP, THE CAR STARTED AND WE MADE IT HOME. I AM FORTUNATE THAT MY WORK, CAMP, AND OUR HOME ARE VERY CLOSE. THE NEXT MORNING I CALLED MY HYUNDAI DEALER AND DISCUSSED WHAT THEY THOUGHT MAY HAVE HAPPENED. THEY AND I AGREED IT WAS BETTER SAFE THAN SORRY TO BRING IT IN TO BE CHECKED. I JUST RETURNED FROM THE APPOINTMENT AND WAS TOLD IT WAS THE "THROTTLE POSITION SENSOR", WHICH IS A VERY IMPORTANT PART CONSIDERING YOU CAN JUST LOSE POWER IN THE MIDDLE OF AN INTERSECTION OR A HIGHWAY. I ONLY HAVE 49,000 MILES ON MY CAR, WHICH IS GREAT FOR A 2007. I WOULD EXPECT THESE IMPORTANT PARTS TO HOLD UP MUCH LONGER THAN THAT. I WOULD APPRECIATE YOU INVESTIGATING THIS VERY IMPORTANT MATTER. I AND MANY OTHER FAMILIES HAVE VERY PRECIOUS CARGO WE CARRY IN OUR CARS...OUR KIDS. THANK YOU! *TR
FUEL SYSTEM, GASOLINEJuly 15, 2013
FUEL GAUGE STOPPED WORKING. *TR
VISIBILITY/WIPERJuly 10, 2013
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE SUN VISOR FAILED AND BECAME SEPARATED FROM THE PLASTIC MOUNT HOLDER, CAUSING THE SUN VISOR TO HANG BY THE WIRES. THE SUN VISORS WERE ALSO OBSTRUCTING THE CONTACT'S VIEW OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE SUN VISOR WAS NOT REPLACED. THE FAILURE MILEAGE WAS 70,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 70,500.
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)July 8, 2013
ENGINE LIGHT AND ESC LIGHT CAME ON AND WOULD NOT ACCELERATE APPROPRIATE. *TR
FUEL/PROPULSION SYSTEMJuly 4, 2013
VEHICLE IS EXPERIENCING FLUCTUATING FUEL GAUGE READOUT DUE TO PREMATURE FAILURE OF FUEL LEVEL SENSORS. FAILED SENSORS HAVE SET OFF A "CHECK ENGINE LIGHT". IN THE EVENT OF A "CHECK ENGINE LIGHT", THE VEHICLE FAILS TO PASS STATE EMISSIONS INSPECTIONS. *TR
FUEL SYSTEM, GASOLINEJuly 3, 2013
MY GAS GAUGE ACTS REALLY WEIRD AND THE CHECK ENGINE LIGHT COMES ON. THE GAS GAUGE TELLS ME I HAVE NO GAS AFTER I'VE FILLED UP THE CAR. THIS HAS BEEN AN ONGOING PROBLEM SINCE THE WARRANTY EXPIRED ON MY SANTA FE. THE GAS GAUGE ALSO FLUCTUATES AND WILL NOT REGISTER THE PROPER AMOUNT OF GAS IN THE GAS TANK. *TR
VISIBILITY/WIPERJune 25, 2013
WE OWN A 2007 SANTA FE THAT OVERALL WE HAVE BEEN VERY HAPPY WITH. IN DECEMBER 2012 WITH JUST OVER 60,000 MILES ON OUR VEHICLE WE WERE DRIVING WITH OUR 2 YOUNG CHILDREN IN THE CAR AND THE DRIVER SIDE VISOR SUDDENLY DROPPED FROM THE LEFT SIDE. THIS WAS EXTREMELY DANGEROUS AND AFFECTED THE SAFETY OF OUR FAMILY WHILE WE WERE DRIVING. WE TRIED TO PUT IT TO THE SIDE, AND PULLED OVER THE SIDE OF THE ROAD TO PUSH THE PLASTIC PART BACK INTO THE SOCKET. A FEW MINUTES ON THE ROAD AND THE VISOR FELL AGAIN CAUSING MORE DANGEROUS DISTRACTION WHILE DRIVING. FOR OUR SAFETY WE HAD TO RIP THE WIRE OUT TO FULLY REMOVE THE VISOR. NOW WE ARE LEFT WITH NO VISOR TO KEEP THE SUN OUT OF OUR EYES. HERE WE ARE 6 MONTHS LATER AT 68,000 MILES AND THE PASSENGER SIDE DID THE SAME THING. SLIGHTLY LESS DISTRACTING TO THE DRIVER, BUT DANGEROUS NONE THE LESS. WE ARE BEYOND OUR INITIAL WARRANTY AND THE VISORS ARE NOT COVERED ON THE EXTENDED WARRANTY EVEN THOUGH THE DEALERSHIP SAID, 'THE VISORS SHOULD BE COVERED,WE SEE THIS ALL THE TIME'. AFTER A QUICK REVIEW ON THE WEB I SEE THAT MANY HYUNDAI DRIVERS HAVE HAD SIMILAR DANGEROUS EXPERIENCES. IT SEEMS SOME OF THE VISORS WERE EVEN PART OF A RECALL, BUT NOT THE 2007 SANTA FE. WE DON'T USE OUR VISORS EXCESSIVELY AND WE DON'T HAVE ANY WEIGHT ON THEM, THIS IS A SAFETY HAZARD AND SHOULD BE COVERED OR EVEN RECALLED AS IT PLACES PEOPLE IN DANGER WHEN IT FALLS DOWN, HANGS BY THE CORD, AND DISTRACTS DRIVERS. IN LOOKING INTO IT FURTHER THERE IS A SMALL PIECE OF THE PLASTIC THAT HOLDS THE VISORS IN PLACE THAT BROKE ON BOTH OF THEM. THIS WOULD BE AN EASY FIX TO PREVENT UNNECESSARY ACCIDENTS. *TR
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJune 21, 2013
ESC OFF LIGHT ON DASH THEN CHECK ENGINE. CODE IS P0504 FOR BRAKE SWITCH. THIS CONDITION IS COVERED UNDER OTHER HYUNDAI CAMPAIGNS AND RECALLS BUT NOT FOR OUR VIN / BUILD DATE. PLEASE CONSIDER WORKING WITH HYUNDAI TO PROVIDE RESOLUTION TO THIS ISSUE. WE ARE ALSO BEING TOLD THERE IS A TWO WEEK WAIT TO HAVE THIS REPAIR PERFORMED. VEHICLE SAFETY DURING THIS DELAY IS A CONCERN SHOULD THE ESC SYSTEM MALFUNCTION WHILE DRIVING. THANK YOU. *TR
ELECTRONIC STABILITY CONTROL (ESC)June 20, 2013
WHILE DRIVING MY 2007 SANTA FE GOING APC. 30 MPH MY CAR TRIED TO STOP ITSELF. THIS HAS HAPPENED BEFORE BUT THEN STOPPED FOR A FEW MONTHS. MY ESC LIGHT COMES ON EACH TIME. THANK GOD I WASN'T ON THE INTERSTATE. I ALSO HAVE HAD THE PROBLEM WITH MY TIRE CUPPING. BUT MY CAR TRYING TO STOP ITSELF PUTS MY LIFE AT RISK. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE DOES GET KILLED. *TR
SERVICE BRAKESJune 18, 2013
FAULTY BRAKE LIGHT SWITCH BUT WAS TOLD BY LOCAL HYUNDAI DEALER AND HYUNDAI CUSTOMER SERVICE THAT MY VEHICLE WAS NOT INCLUDED IN THE RECENT RECALL. OVER 1.7 MILLION VEHICLES LIKE MINE WERE RECALLED. MINE HAS THE SAME ISSUE, WHY WOULDN'T MINE BE COVERED UNDER THE RECALL CAMPAIGN? THEY TOLD ME MINE WAS PRODUCED BEFORE THE RECALL DATE! REALLY??? THE PART IS VERY INEXPENSIVE AND FROM WHAT I UNDERSTAND, AN EASY FIX. WHY WOULDN'T HYUNDAI, AND MY LOCAL DEALER FOR THAT MATTER, WANT TO MAKE THE REPAIR AT NO CHARGE IN ORDER TO KEEP A CUSTOMER HAPPY. *TR
SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTINGJune 5, 2013
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING WHEN DEPRESSING THE BRAKES AND THE ESC WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC ) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE STOP LAMP SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,900. *TR
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMMay 30, 2013
FUEL SENSORS HAVE GONE OUT AND FUEL GAUGE FLUCTUATES BETWEEN EMPTY AND 1/2 TANK. CAUSES ENGINE LIGHT TO COME ON. KNOWN ISSUE, YET NO RECALLS OR ACKNOWLEDGEMENT FROM HYUNDAI. *TR
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)May 30, 2013
MY EXPERIENCE AND OBSERVATION IS SAME WHAT IS EXPLAIN IN THE EARLIER POST. I CAR DOES HAVE BRAKE LIGHT SWITCH FAILURE WHICH WAS NOT COVERED UNDER THE RECALL. UNFORTUNATELY I HAVE SHELL OUT $70 FROM POCKET TO FIX IT. THE HYUNDAI DEALER (HYUNDAI MARK ZIMMERMAN) CHARGED ME $291 FOR FIXING THE TPS AND PROGRAMMING THE ECM. WHEN I WOULD BEGIN ACCELERATION THE VEHICLE WOULD HESITATE THEN TAKE OFF RAPIDLY THEN I WOULD LOOSE POWER TO A SPEED OF @ 25 MILES PER HOUR AND THE ESC OFF SWITCH WOULD APPEAR ON THE DASHBOARD FOLLOWED BY THE CHECK ENGINE LIGHT. I SAFELY PULLED OVER AND TURNED THE VEHICLE OFF FOR ABOUT 30 SECONDS. ONCE I TURNED THE VEHICLE BACK ON, THE DASHBOARD LIGHTS WOULD GO OUT AND I WOULD REPEAT THIS CYCLE 8-9 TIMES BEFORE BEING ABLE TO DRIVE NORMALLY. ON SEVERAL OCCASIONS AFTER DRIVING NORMALLY FOR ABOUT 10 MILES THE ESC OFF LIGHT WOULD REAPPEAR ON THE DASHBOARD IN MY OPINION THIS IS A SERIOUS MALFUNCTION AND CERTAINLY DANGEROUS COMBINATION AND SHOULD BE LABELED AS A RECALL. HYUNDAI SHOULD VALUE THE SAFETY AND EXPECTATIONS OF THEIR CAR BUYERS. THANKS! *TR
VISIBILITYMay 28, 2013
BOTH DRIVER AND PASSENGER SUN VISORS WILL NOT STAY UP. A FRONT IMPACT WOULD INEVITABLY RESULT IN AN OPEN HEAD/EYE [ACCELERATION] INJURY TO THE DRIVER AND FRONT PASSENGER. ADVISED THE SERVICE WRITER, [XXX], @ NAPLETON HYUNDAI OF THE DEFECT, AND NOTE ON HTTP://WWW.HOWTOMENDIT.COM/ANSWERS.PHP?ID=157121 THAT THIS IS AN EXTREMELY COMMON AND WORRISOME SAFETY ISSUE THAT THE DEALER WILL NOT HONOR AS A RECALL ISSUE DESPITE THE T64 AND T74 (TECHNICAL SERVICE BULLETINS) FOR 2007 SONATA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VISIBILITY/WIPERMay 24, 2013
WE FLIPPED DOWN THE DRIVER SIDE VISOR AS USUAL AND ALWAYS TAKE GOOD CARE OF THE VEHICLE BUT THIS TIME YOU COULD HEAR IT CRACK. FROM THAT MOMENT ON WE WERE FIGHTING WITH IT WHILE DRIVING MANY TIMES. IT BECAME TO OSERIOUS OF A DRIVING HAZARD MIXED WITH A DRAIN ON THE BATTERY AS THE VISOR LIGHT WOULD STAY ON DUE TO THE WIRE INSULATION BREAKING THROUGH FROM WEAR DUE TO STRESS FROM THE WEIGHT OF THE HANGING VISOR AND REPEATEDLY FALLING. THIS SAME VISOR WAS A RECALL ON THE2007 HYUNDAI SONATA BUT NOT THE 2007 HYUNDAI SANTA FE??? WHY NOT??? *TR
AIR BAGSMay 18, 2013
MY SANTA FE'S AIRBAG LIGHT CAME ON. WHEN I SENT IT TO THE DEALERS THEY SAID IT WAS THE "CLOCK SPRING" THAT NEEDS REPLACING. THERE HAS BEEN A RECALL ISSUED BY HYUNDAI (NHTSA ID 11V472000) FOR THIS EXACT REASON IN THE UNITED STATES. PROBLEM IS I LIVE IN SOUTH AFRICA AND OUR LEGAL SYSTEM IS NOT AS EFFICIENT AS YOURS IS SO MANUFACTURERS GET AWAY WITH NOT ISSUING RECALLS THAT ORIGINATE IN THE STATES. DO YOU HAVE A PART NUMBER FOR THE COIL SPRING THAT I CAN TRACK FROM HYUNDAI? ACCORDING TO HYUNDAI SOUTH AFRICA THEY CANNOT SAY IF THE DEFECTIVE PARTS THAT WHERE PUT IN USA VEHICLES ARE THE SAME AS THE ONES PUT INTO SOUTH AFRICAN VEHICLES! I WOULD LIKE TO DO MY OWN INVESTIGATING TO FIND OUT. PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VISIBILITYMay 16, 2013
WHILE DRIVING ON A TWO LANE ROAD AND INTO THE SETTING SUN, THE DRIVERS SIDE VISOR FELL LOOSE. IT FELL DIRECTLY INTO THE DRIVERS FIELD OF VISION AND HAD TO BE HELD UP WITH ONE HAND AS IT WAS DANGLING BY WIRES. THIS INCIDENT HIGHLY STARTLED THE DRIVER AND TOTALLY OBSTRUCTED VISION. SHORTLY THEREAFTER THE PASSENGER SIDE SUN VISOR ALSO FELL. THE LOCAL DEALER SAID THEY WOULD BE HAPPY TO FIX THEM BOTH FOR $400. THEY WERE NOT FIXED. THIS IS AN EXTREMELY DANGEROUS EQUIPMENT FAILURE THAT NEEDS TO BE ADDRESSED BEFORE A CRASH. *TR
VEHICLE SPEED CONTROL,ENGINEMay 16, 2013
WHILE DRIVING THE CAR SUDDENLY LOSES POWER. PRESSING THE ACCELERATOR HAS NO EFFECT EVEN THOUGH THE ENGINE IS STILL RUNNING AND IN DRIVE. THIS HAS OCCURRED MULTIPLE TIMES AT DIFFERENT SPEEDS. SO FAR I HAVE MANAGED TO PULL TO THE SIDE OF THE ROAD WITHOUT INCIDENT. TURNING THE ENGINE OFF AND ON MULTIPLE TIMES RESTORES POWER AGAIN. *TR
STEERINGMay 13, 2013
I WAS MAKING A SHARP CIRCLE TYPE CURVE TO THE RIGHT AND THE STEERING WHEEL COMPLETELY LOCKED UP. I DID NOT LOSE ANY POWER, THE BRAKES WORKED FINE, AND NO LIGHTS LIT UP ON THE PANEL. I AM THE ORIGINAL OWNER OF THE VEHICLE. THE LOCAL HYUNDAI DEALERSHIP AS WELL AS THE HYUNDAI CUSTOMER SERVICE REP AT THE CORPORATE PHONE NUMBER WERE VERY UNCONCERNED. I HAVE BEEN RESEARCHING THIS PROBLEM ONLINE FOR THE LAST COUPLE OF HOURS, AND THIS APPEARS TO BE A VERY COMMON AND VERY DANGEROUS PROBLEM. *TR
STEERING,POWER TRAIN,STRUCTUREMay 10, 2013
THE HYUNDAI SANTA FE WAS PARKED WITHOUT THE KEY IN THE IGNITION ON A SLIGHT INCLINE. MY 7 YEAR OLD GRANDSON GOT IN THE VEHICLE FIRST. HE KNOCKED THE VEHICLE OUT OF PARK. WHEN THE VEHICLE STARTED ROLLING, I TRIED TO GET IN BUT I COULDN'T WITH IT ROLLING. IT HIT A VAN AND MY DRIVERS DOOR CAUGHT ON THE FRONT OF THE VAN PUSHING MY DRIVERS DOOR COMPLETELY BACK. I WAS CAUGHT BETWEEN THE TWO VEHICLES. MY 4 YEAR OLD GRANDKIDS (TWINS) COULD HAVE BEEN BEHIND THE SANTA FE OR ANOTHER CHILD SINCE WE WERE AT A BALL FIELD. NOW WE NOTICE THE SANTA FE CAN BE EASILY PULLED OUT OF PARK WITHOUT THE KEY IN THE IGNITION. *TR
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)May 8, 2013
WHEN I WOULD BEGIN ACCELERATION THE VEHICLE WOULD HESITATE THEN TAKE OFF RAPIDLY THEN I WOULD LOOSE POWER TO A SPEED OF @ 15 MILES PER HOUR AND THE ESC OFF SWITCH WOULD APPEAR ON THE DASHBOARD FOLLOWED BY THE CHECK ENGINE LIGHT. I SAFELY PULLED OVER AND TURNED THE VEHICLE OFF FOR ABOUT 30 SECONDS. ONCE I TURNED THE VEHICLE BACK ON, THE DASHBOARD LIGHTS WOULD GO OUT AND I WOULD REPEAT THIS CYCLE 8-9 TIMES BEFORE BEING ABLE TO DRIVE NORMALLY. ON SEVERAL OCCASIONS AFTER DRIVING NORMALLY FOR ABOUT 10 MILES THE ESC OFF LIGHT WOULD REAPPEAR ON THE DASHBOARD AND I WOULD LOOSE POWER WHILE DRIVING SOMETIMES ON A HIGHWAY WHICH WAS EXTREMELY DANGEROUS TO GO FROM 60 MPH TO COASTING AT @ 15 MPH. DIAGNOSIS FROM THE CAR DEALER IS THE THROTTLE POSITION CENSOR AND THROTTLE BODY PART. IN MY OPINION THIS IS A SERIOUS MALFUNCTION AND CERTAINLY DANGEROUS COMBINATION AND SHOULD BE LABELED AS A RECALL. HYUNDAI SHOULD VALUE THE SAFETY AND EXPECTATIONS OF THEIR CAR BUYERS. WHEN WE AS CONSUMERS PURCHASE A VEHICLE WE EXPECT AN EXCELLENT QUALITY PRODUCT. I RESEARCHED THIS VEHICLE BEFORE PURCHASING AND WAS LED TO BUY IT BECAUSE OF THE MANY SOLID QUALITIES I FOUND. AS A CONSUMER, I AM DISAPPOINTED IN THIS MALFUNCTION AND EQUALLY DISAPPOINTED IN HYUNDAI FOR NOT STEPPING UP TO THE PLATE TO CORRECT THIS MAJOR SAFETY, QUALITY AND IMPORTANT ISSUE. FURTHERMORE, I WAS IN THE MARKET TO UPGRADE MY SANTE FE, HOWEVER NOW I WILL BE LOOKING INTO ANOTHER VEHICLE TO PURCHASE. *TR
VEHICLE SPEED CONTROLApril 26, 2013
WHILE ACCELERATING TO PASS A CAR, MY ACCELERATOR GOT STUCK AND I COULDN'T GET MY CAR TO STOP WITH THE BRAKES. THIS HAD HAPPENED ONCE BEFORE, A COUPLE OF YEARS AGO AND I WAS ABLE TO GET IT 'UNSTUCK' BY PUMPING BRAKE AND ACCELERATOR. I TOOK THE CAR IN TO BE CHECKED AND THE DEALER SAID THEY COULDN'T 'RECREATE' THE ISSUE AND THAT IT WAS PROBABLY MY FLOOR MATS. I BASICALLY CHALKED IT UP AS A FLUKE, ALTHOUGH I NEVER AGREED WITH THE FLOOR MAT SCENARIO. WHEN IT HAPPENED THIS TIME, I TRIED PUMPING BRAKES, ACCELERATOR, DOWNSHIFTING, ETC. AND THE CAR SLOWED DOWN SOME, BUT WOULDN'T ACTUALLY STOP UNTIL I RAN INTO THE BACK OF ANOTHER CAR. EVEN THEN, THE ENGINE WAS REVVING AND THE ONLY WAY I COULD GET IT TO STOP WAS TO TURN IT OFF. I WAS TOO AFRAID TO DRIVE IT AGAIN SO IT WAS TOWED AND IS BEING CHECKED FOR MECHANICAL MALFUNCTION. I SEE THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ISSUE AND DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL!! *TR
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLApril 23, 2013
WHILE TRAVELING ON THE INTERSTATE AT APPROXIMATELY 70 MPH, I ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL BY TAPPING ON THE BRAKE PEDAL. THE CRUISE CONTROL DID NOT TURN OFF EVEN WITH HOLDING THE BRAKE DOWN HARDER. I WAS ABLE TO SHUT OFF THE CRUISE CONTROL USING THE OFF SWITCH ON THE STEERING WHEEL. UPON EXITING THE INTERSTATE AND REACHING MY DESTINATION, I COULD NOT GET THE SHIFTER TO GO INTO PARK. AFTER SHUTTING THE CAR OFF AND ON SEVERAL TIMES, I GOT IT TO GO INTO PARK. IT HAS ONLY DONE THIS ONE TIME AND NEVER HAPPENED SINCE THEN. FORTUNATELY, I WAS DRIVING AND NOT MY TEENAGE DAUGHTER WHO NORMALLY DRIVES THIS VEHICLE. HER LACK OF EXPERIENCE MAY HAVE CAUSED HER TO PANIC WHEN THE CRUISE CONTROL FAILED TO DEACTIVATE WITH THE BRAKE PEDAL. *TR
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESApril 11, 2013
MY 2007 HYUNDAI SANTA FE WILL RANDOMLY APPLY THE BRAKES WHILE DRIVING. VERY DANGEROUS.THE BRAKES WILL APPLY MAKING THE CAR PULL TO THE RIGHT OR LEFT MAY CAUSE THE CAR TO VEER INTO THE NEXT LANE. I WOULD NEED TO PRESS ON THE BRAKES TO MAKE THEM RELEASE.THE FIRST TIME THIS HAPPENED I THOUGHT IT WAS THE BRAKE PADS NEEDING TO BE REPLACED WE REPLACED THE BRAKES AND THE PROBLEM DID NOT OCCUR AGAIN FOR MAYBE A YEAR.IT HAPPEN SO MUCH IN 2011& 2012 I DID NOT FEEL SAFE DRIVING THE CAR.I TOOK MY CAR TO HARDIN HYUNDAI 6/09/12 EXPLAINED IN DETAIL THAT THE BRAKES WOULD APPLY WHEN I WAS DRIVING, AND THE ESC LIGHT WAS COMING ON. I TOLD THE DEALERSHIP THAT WE HAD CHANGED THE BRAKE PADS HOPING THIS WOULD RESOLVE THE ISSUE IT DID NOT. THE DEALER RECOMMENDED 3 TIRES, ALIGNMENT AND PINS WERE MISSING WHEN WE DID THE BRAKE JOB AND THAT WAS CAUSING THE BRAKES TO STICK. WE DID WHAT WAS SUGGESTED.THIS DID NOT CORRECT THE PROBLEM.THE DEALERSHIP DID NOT PUT IT ON THE COMPUTER TO DIAGNOSIS THE ISSUE.THE CAR IS OUT OF WARRANTY NOW SO I TOOK IT TO AN INDEPENDENT MECHANIC HE DID DIAGNOSIS IT WITH THE COMPUTER. THE ESC MODULE IS BAD. NOW I A'M DRIVING WITH THE ESC OFF.WHEN DRIVING WITH THE ESC OFF IT DOESN''T RANDOMLY BRAKE BUT WILL SOMETIMES MAKE A HORRIBLE GRINDING SOUND AND THE BRAKES STICK WHEN THE BRAKES ARE APPLIED.THIS IS NOT GOOD EITHER.WHY REQUIRE THIS SAFETY FEATURE IN EVERY CAR IF IT WILL FAIL AND CAUSE AN ACCIDENT AND IF THE DEALERSHIP CAN NOT DIAGNOSIS IT CORRECTLY. SOME HYUNDAIS HAVE BEEN RECALLED FOR THIS PROBLEM SO I FEEL THE DEALERSHIPS SHOULD BE WELL AWARE OF THIS ISSUE.THE WORK ORDER DOES NOT MENTION BRAKES NOR DID THEY TRY TO DIAGNOSIS IT CORRECTLY. WAS THIS AN INTENTIONAL MOVE BY HYUNDAI SO THEY DO NOT HAVE TO ACKNOWLEDGE THAT THEIR ESC MODULES ARE STILL FAILING. I FEEL EXTREMELY LUCKY THAT I HAVE NOT BEEN INJURED DUE TO THIS MALFUNCTION. HYUNDAI FAILED ON THIS ISSUE. *TR
VEHICLE SPEED CONTROLApril 10, 2013
CAR BEGAN ACCELERATING AS IF CRUISE CONTROL WAS ON. I PUT MY FOOT ON THE BRAKE AND THE CAR HESITATED FOR A SECOND. MY FOOT THEN RETURNED TO THE GAS PEDAL AND AGAIN THE CAR BEGAN TO ACCELERATE AT A VERY FAST PACE. MY FOOT THEN RETURNED TO THE BRAKE AND THE SPEED CONTINUED TO INCREASE. I THEN PUT THE CAR INTO PARK AND SHUT OFF THE IGNITION. PRIOR TO TURNING OFF THE CAR THE SPEEDOMETER SHOWED SPEED OF 90 MILES PER HOUR. MY VEHICLE THEN ROLLED TO A STOP. WHEN THE TOW TRUCK DRIVER ATTEMPTED TO START THE VEHICLE THE STEERING COLUMN WAS LOCKED AND HE WAS NOT ABLE TO TURN THE KEY IN THE IGNITION. THE CAR WAS TOWED TO THE HYUNDAI DEALERSHIP. THE FOLLOWING MORNING THEY CLAIMED THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE AND SUGGESTED THAT THE INCIDENT WAS CAUSED BY MY FLOOR MAT. *TR
ELECTRICAL SYSTEMApril 4, 2013
SUV WILL START BUT ESC LIGHT STAYS ON AND THEN THE SUV FAILS TO ACCELERATE. SUV MUST THEN BE RESTARTED FOR A CYCLE OF 10-15 TIMES UPON WHICH TIME THE ESC LIGHT TURNS OFF AND SUV WILL THEN ACCELERATE WHEN GOING UP A HILL. SYSTEM FAILURE HAS OCCURRED DAILY SINCE MARCH 2013. DEALERSHIP KNOWS HYUNDAI IS RECALLING 2007 SANTA FE BUT REFUSES TO SERVICE VEHICLE AT NO COST UNLESS I RECEIVE A RECALL NOTICE. *TR
VEHICLE SPEED CONTROLMarch 29, 2013
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE PARKED, SHE SHIFTED INTO DRIVE WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A PARKING SIGN. THE CONTACT SHUT THE IGNITION OFF IN ORDER TO STOP THE VEHICLE AND AVOID CRASHING INTO OTHER VEHICLES. THE POLICE REPORTED TO THE SCENE AND FILED A REPORT. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. *TR
VEHICLE SPEED CONTROLMarch 26, 2013
WHILE ATTEMPTING TO ACCELERATE ON AN INTERSTATE TO PASS A VEHICLE, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE QUICKLY SPED UP TO 80 MPH IN A MATTER OF SECONDS. THANKFULLY DUE TO RECENT ACCELERATOR ISSUES/RECALLS FOR OTHER MANUFACTURES, I WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL. THE ENGINE WAS PEGGED AT MAX RPMS WHILE I FRANTICALLY TRIED TO GET OVER THROUGH THE LANES WITH THE CAR IN NEUTRAL. WITH THREE CHILDREN ABOARD, THIS WAS A VERY HARROWING EXPERIENCE. I WAS ULTIMATELY ABLE TO REACH DOWN, GRAB THE ACCELERATOR PEDAL, AND YANK IT BACK. AFTER DOING THIS, IT AGAIN DROVE NORMALLY. I IMMEDIATELY LOOKED AT THE PEDAL, FLOOR MAT, AND CARPET ONCE ARRIVING HOME. IT IS CLEARLY OBVIOUS THAT THE FLOOR CARPET ITSELF (NOT THE MAT, THE ACTUAL VEHICLE'S CARPETING) JUST UNDER THE PEDAL HAS HARDENED AND DEVELOPED A BULGE SUCH THAT THE PEDAL WILL GET STUCK IN IT IF DEPRESSED TO FAR. THIS WAS BROUGHT TO THE IMMEDIATE ATTENTION OF THE HYUNDAI DEALERSHIP WHO INDICATED THE WARRANTY WAS NO LONGER VALID AS THE VEHICLE WAS PAST 60K MILES (75K), AND A CALL PLACED TO HYUNDAI USA AGAIN YIELDED THE SAME RESULTS, THAT THE OWNER WOULD NEED TO PAY $1400 TO REPLACE THE FLOORING. THERE IS CLEARLY A DESIGN FLAW IN THE FLOOR CARPET AND RAISED SECTION DIRECTLY UNDER THE ACCELERATOR PEDAL THAT LEAD TO THIS UNINTENDED ACCELERATION, PUTTING MY SAFETY AT RISK, AND HYUNDAI IS WILLING TO HIDE BEHIND THE WARRANTY TO AVOID KEEPING ITS ONCE LOYAL CUSTOMER SAFE. *TR
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEMMarch 21, 2013
CRUISE CONTROL WOULD TURN ON BUT NOT ALLOW A SPEED TO BE SET. ALSO ESC OFF LIGHT REMAINED ON DASH SOLID. WE NEVER RECEIVED ANY NOTICE OF A RECALL FROM HYUNDAI. I SEE NUMEROUS OTHER HYUNDAI OWNERS WHO HAVE HAD THIS PROBLEM.ALSO THE CHECK ENGINE LIGHT HAS BEEN ON AND WON'T TURN OFF NO MATTER HOW MANY TIMES THE CAP IS TAKEN OFF THEN PUT BACK ON AFTER THREE TURNS. FUEL READS EMPTY WHEN TANK IS FULL. *TR
VISIBILITYMarch 1, 2013
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR WOULD RELEASE DOWNWARD WHENEVER THE CONTACT WAS DRIVING OR WHEN THE VEHICLE WAS STATIONARY, OBSTRUCTING THE CONTACT'S VISIBILITY OF THE ROADWAY. THE VEHICLE WAS NOT REPAIRED. IN MARCH OF 2012, THE PASSENGER'S SIDE SUN VISOR WAS REPLACED UNDER A SERVICE WARRANTY DUE TO A FAULTY PLASTIC SUPPORT MECHANISM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. ...UPDATED 04/25/13 *BF UPDATED 06/03/2013 *JS
FUEL/PROPULSION SYSTEMFebruary 20, 2013
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL GAUGE FLUCTUATED AND PROVIDED INCORRECT READINGS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FUEL TANK SENSORS WOULD HAVE TO BE REPLACED. ADDITIONALLY, THERE WAS A STRONG FUEL ODOR IN THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FUEL SENSORS WERE REPLACED BUT THE FUEL ODOR CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
FUEL/PROPULSION SYSTEMFebruary 18, 2013
THE GAS GAUGE WAS FLUCTUATING DRASTICALLY FROM ONE STOP UNTIL THE NEXT ONE. ONE MINUTE WE HAD HALF A TANK OF GAS AND WE WENT INTO A STORE. WHEN WE CAME OUT OF THE STORE THE GAS GAUGE WAS ON E. WE DROVE FOR A LITTLE BIT AND THE FUEL LIGHT CAME ON AS WELL AS THE CHECK ENGINE LIGHT. THE CHECK ENGINE LIGHT CAME ON ALL OF A SUDDEN. TOOK IT TO THE DEALERSHIP AND THEY DIAGNOSED THAT BOTH THE SENSORS IN THE FUEL TANK HAD STOPPED WORKING. I DID SOME RESEARCH AND IT APPEARS THERE IS SOMETHING UNIQUE GOING ON WITH THESE FUEL SENSORS. MOST ALL THE ISSUES I COULD FIND WERE ONLY 2007 & 2008 SANTA FES. I WOULD SEEM HIGHLY UNLIKELY THAT JUST THESE TWO MODEL YEAR HAVE THIS ISSUE UNLESS THEY GOT A DEFECTIVE BATCH OF FUEL SENSORS THAT WENT INTO THEM OR THE INSTALLATION WAS FAULTY, ETC. IT SEEMS TO HAPPEN JUST OVER 5 YEAR MARK WHICH IS JUST OUTSIDE OF WARRANTY. I FEEL THAT AN INVESTIGATION SHOULD BE DONE INTO THIS MATTER. *TR
FUEL/PROPULSION SYSTEMFebruary 1, 2013
CHECK ENGINE LIGHT CAME ON AND MPG COUNTER (MILES PER GALLON) ACTING ERRATICALLY. BROUGHT CAR IMMEDIATELY TO DEALER AND IT WAS DETERMINED THAT "THE FUEL SENSOR WAS DEFECTIVE" (THEIR WORDS). THERE IS A 5 YEAR/50,000 MILE WARRANTY ON THIS PART AND MY CAR IS 2 MONTHS OVER THE TIME LIMIT! THE COST OF REPLACEMENT IS HIGH ($700) BUT DUE TO THE FACT THAT THE SENSOR TELLS ME HOW MUCH GAS IS IN THE TANK, I FELT, FOR SAFETY'S SAKE, IT SHOULD BE REPLACED. I FEEL THAT THE TIMING OF THE FAILURE OF THIS PART IS SUSPECT AND WOULD LIKE THE NHTSA TO RESEARCH WHETHER THIS IS A COMMON OCCURRENCE AMONG HYUNDAI 2007 SANTA FE OWNERS. *TR
EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)January 21, 2013
ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT ILLUMINATED, CHECK ENGINE LIGHT ON. DIAGNOSTIC SCAN INDICATED A BAD BRAKE LITE SWITCH. SAME SYMPTOMS AS NHTSA CAMPAIGN 09V122000 BUT HYUNDAI DEALER AND CUSTOMER ASSISTANCE CENTER CLAIM VEHICLE IS NOT PART OF THIS CAMPAIGN. *TR
VISIBILITY/WIPERJanuary 10, 2013
DRIVING ON HIGHWAY EXIT RAMP INTO THE SETTING SUN WHEN MY DRIVERS SIDE SIN VISOR FLOPPED DOWN IN FRONT OF ME. IT HAD BROKEN LOOSE FROM THE UPPER HOLDER EVIDENTLY AND WAS DANGLING BY THE TWO VANITY MIRROR WIRES. I WAS ABLE TO PULL TO THE SIDE OF THE RAMP WITHOUT BEING HIT, BUT NOT SURE HOW. I NOTICE THAT THERE ARE SEVERAL COMPLAINTS LODGES FOR THIS EXACT SITUATION, BUT NO RECALL HAS BEEN ORDERED. THIS IS MOST CERTAINLY A SAFETY ISSUE. *TR
AIR BAGSJanuary 7, 2013
2007 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS OF AIRBAG RECALL. THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED. THE DEALER STATED THEY RECTIFIED THE RECALL ISSUE. THE AIR BAG LIGHT IS STILL ON, THE DEALER STATES I WILL NEED A NEW SEAT TO RECTIFY THE PROBLEM. *TR
STRUCTUREDecember 27, 2012
THE NUT THAT HOLDS ONE OF THE REAR LIFT GATE STRUTS TO THE BODY OF THE CAR CAME LOOSE AND WE BELIEVE DROPPED DOWN BEHIND THE BODY LINER AND POSSIBLY ONE OF THE REAR AIR BAGS. ANYWAY, THIS ALLOWED THE REAR LIFT GATE TO DROP AS IT WAS ONLY NOW BEING HELD UP BY ONE STRUT. THE HYUNDAI DEALERSHIP TOLD US IT WOULD REQUIRE REMOVING THE BODY LINER AND AIR BAG TO GET INTO WHERE THE NUT "MAY" HAVE DROPPED TO IN ORDER TO SECURE IT AND RE-ATTACH IT TO THE BODY OF CAR, AT A COST OF $600. SINCE OUR CAR WAS OUT OF WARRANTY HYUNDAI DID NOT FEEL THEY SHOULD PAY FOR IT, WE CONTENT THAT THIS WAS A STRUCTURAL DEFECT AND HAS NOTHING TO DO WITH MILEAGE, WEAR OR TEAR ON THE VEHICLE, WHICH BY THE WAY IS IN EXCELLENT CONDITION. THE DEALERSHIP CLAIMS THEY NEVER SAW THE VEHICLE AND THEY NEVER WROTE ANY SERVICE REPORT ON IT. WE TOOK THE CAR TO A LOCAL REPAIR SHOP FIRST BUT THEY SAID THERE WAS NO WAY THEY COULD GET INTO THE AREA AND DID NOT WANT TO TRY WORKING AROUND THE AIR BAG. HYUNDAI HAS ESTABLISHED A CASE # 4999075, AND AFTER OUR INITIAL E-MAILS, WE CALLED THEM AND THEY WERE TO GET BACK TO US WITH FURTHER UPDATE, BUT WE HAVE NOT HEARD ANOTHER WORD FROM THEM AND OUR FIRST CONTACT WITH THEM WAS ALMOST FOUR MONTHS AGO. WE JUST TODAY SENT ANOTHER E-MAIL TO THEIR CUSTOMER CONNECT CENTER TO SEE IF WE CAN'T GET SOME RESOLUTION FROM THEM, AT NO COST TO US AS CONSUMERS. THE DEALERSHIP SAID THEY HAD NEVER SEEN THIS HAPPEN BEFORE AND IT IS A DANGEROUS SAFETY HAZARD, THE LIFT GATE WILL NOT STAY UP WITH ONLY ONE STRUT AND WE MUST USE A PIECE OF LUMBER TO HOLD THE LIFT GATE UP SO WE CAN USE THE REAR STORAGE AREA. ALL IT WOULD TAKE IS FOR THAT PIECE OF WOOD TO FALL OUT AND DOWN WOULD COME THE GATE WITH SOME FORCE, BUT THERE IS NO OTHER FEASIBLE WAY TO REPAIR THE STRUCTURE WITHOUT A SIZEABLE EXPENSE ON OUR PART WHICH WE DO NOT FEEL IS JUSTIFIED. *TR
VISIBILITY/WIPERDecember 19, 2012
THE SUN VISOR ON THE PASSENGER SIDE SUDDENLY CAME OFF FROM THE MOUNT THAT HOLDS IT IN PLACE. THE ACTUAL MOUNT WAS STILL ON, HELD BY THREE SCREWS. HOWEVER, THE VISOR CAME OFF AT THE HINGE. I WAS CHANGING LANES ON THE HIGHWAY AND IT COMPLETELY BLOCKED MY VIEW OF THE LANE TO MY RIGHT HAND SIDE AND I CAME CLOSE TO CRASHING. THIS APPEARS TO BE A COMMON PROBLEM. THE INTERNET IS FULL OF REPORTS NOTING THAT THESE VISORS COME OFF SUDDENLY BECAUSE THEY ARE HELD TO THE MOUNTING ASSEMBLY BY WHAT CAN BE DESCRIBED AS A RUBBER BAND. HEAT AND TIME EVENTUALLY CAUSE IT TO CRACK. IF THE DRIVER'S SIDE VISOR FALLS IN THIS FASHION IT WILL LOCK ITSELF BETWEEN THE DASH BOARD AND THE STEERING WHEEL. IT WILL PREVENT ME FROM STEERING THE CAR. NOT TO MENTION, BLOCK MY FIELD OF VIEW AS IT FALLS FORWARD. IT IS ONLY A MATTER OF TIME BEFORE THIS HAPPENS. I TOOK IT TO THE DEALER AND THEY WANTED TO DO THE HYUNDAI DEALER ON OCTOBER 10, 2012 REPAIR "OFF THE BOOKS". THEY WERE GOING TO CHARGE ME FOR THE PART SEPARATE FROM MY REPAIR BILL BUT INSTALL IT FOR FREE SO THAT THERE WOULD BE NO PAPER TRAIL. THE DEALER ADVISED ME THAT THIS HAPPENS A LOT TO THE SANTA FE MODELS. I HAVE PICTURES THAT CAN BE INCLUDED IN THIS REPORT IF NEEDED. *TR
POWER TRAINDecember 17, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER ACCELERATING FROM A STOP, THE VEHICLE WOULD ACCELERATE TO HIGH SPEEDS. THE VEHICLE WAS LATER TOWED TO A DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION FAILED AND NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 41,000. THE VIN WAS UNAVAILABLE.
AIR BAGSDecember 12, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR BAG WARNING INDICATOR CONTINUOUSLY ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE MALFUNCTION RECURRED THE FOLLOWING DAY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER WAS 11V472000 (AIR BAGS:FRONTAL). THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE RECALL REMEDY REPAIR. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
SERVICE BRAKESDecember 11, 2012
BRAKES DID NOT ENGAGE ON INITIAL START ON MORNINGS WHERE TEMPERATURE WAS BELOW 50 DEGREES F. BRAKE PEDAL WAS HARD, DID NOT MOVE TOWARD THE FLOOR MORE THAN 1/2", AND DID NOT ENGAGE BRAKES WITH FIRM STEADY PRESSURE. AFTER PUMPING BRAKE PEDAL SEVERAL TIMES, PRESSURE WAS FELT IN THE PEDAL, WHICH SLOWLY MOVED TOWARD THE FLOOR, AND BRAKES ENGAGED. EVEN WHEN THE BRAKE PEDAL WAS BEING DEPRESSED HARD AND STEADY, THE CAR DID NOT SLOW, AND ABS DID NOT ENGAGE. DEALERSHIP WAS UNABLE TO FIND PROBLEM AFTER KEEPING THE CAR FOR 4 DAYS. TIRE STORE IDENTIFIED SOURCE AS FAULTY BRAKE BOOSTER, REPLACED PART, AND THE CAR HAS BEEN STOPPING AS EXPECTED SINCE REPAIR. I HAVE RETAINED THE FAULTY BOOSTER. *TR
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)December 2, 2012
WHILE DRIVING AT 35 MPH, ACCELERATOR SUDDENLY DID NO LONGER RESPOND AND "CHECK ENGINE" AND ESC WARNING LIT UP AND SPEED DECREASED. I WAS ABLE TO COAST AT 5-10 MPH TO THE NEAREST DEALER 8 MILES AWAY. THEY IMMEDIATELY DIAGNOSED IT TO THE TPS UNIT (THROTTLE POSITION SENSOR), WHICH WAS REPLACED UNDER AN EXTENDED WARRANTY. HOWEVER THIS IS THE SECOND INCIDENT WITH THIS CAR. THE FIRST TIME HAPPENED IN OCTOBER 2007 JUST A WEEK AFTER WE BOUGHT THE CAR. WE HAD TO COAST DOWN A MOUNTAIN FROM 8000 FEET. AT THAT TIME THE TPS UNIT WAS ALSO REPLACED BUT UNDER THE ORIGINAL WARRANTY. IT IS SCARY IF/WHEN IT HAPPENS WHILE PASSING A VEHICLE ON THE FREEWAY OR EVEN IN DENSE CITY TRAFFIC. I WILL ALERT HYUNDAI TO THIS PROBLEM MYSELF. *TR
FUEL/PROPULSION SYSTEMNovember 18, 2012
I TOOK MY 2007 HYUNDAI SANTA FE TO THE DEALER ON 4/6/12 BECAUSE THE GAS GAUGE WAS FLUCTUATING CONSTANTLY. I COULD NOT TELL HOW MUCH GAS WAS IN THE TANK AT ANY GIVEN TIME. THEY REPLACED THE GAS FLOAT DURING THAT VISIT. WHEN I PICKED UP THE CAR FROM THE DEALER, THE CAR WAS FILLED WITH STRONG GAS FUMES. ALL OF THE TECHNICIANS AND SERVICE REPRESENTATIVES WERE GONE WHEN I ARRIVED SO I DID NOT HAVE ANYONE TO TALK TO ABOUT IT. I FIGURED THE SMELL WOULD GO AWAY BUT THE PROBLEM SURFACED EVERY TIME I FILLED MY GAS TANK MORE THAN HALF FULL. THE SMELL LESSENS DURING THE DAY AS THE CAR AIRS OUT WITH THE WINDOWS OPEN BUT AFTER SITTING OVERNIGHT OR ALL DAY WITH THE DOORS AND WINDOWS CLOSED, THE FUMES BUILD UP AGAIN. I BROUGHT THE CAR BACK TO THE DEALER ON 6/27/12 AND COMPLAINED OF THE OVERPOWERING GAS FUMES EVERY TIME I PUT GAS IN MY CAR. I EXPLAINED THAT I NOTICED A PATTERN OF THE FUMES BECOMING WORSE IF THE TANK WAS MORE THAN HALF FULL AND I COULD NO LONGER FILL UP MY GAS TANK IN ORDER TO AVOID THE FUMES. THEY RETURNED THE CAR TO ME AND SAID THEY COULD NOT SMELL ANY FUMES NOR COULD THEY FIND A POSSIBLE CAUSE. EVERYTHING WAS SAID TO BE FINE WITH THE CAR. AFTER PUTTING GAS IN THE CAR ON 11/16/2012, THE CAR BECAME SO OVERWHELMINGLY FULL OF INTENSE GAS FUMES THAT I INSTANTLY DEVELOPED A HEADACHE AS SOON AS I GOT IN IT. I BROUGHT THE CAR INTO THE DEALER THE NEXT MORNING BECAUSE I AM NO LONGER CONFIDENT THE CAR IS SAFE. I DO NOT WANT TO CONTINUE BREATHING GAS FUMES AND GETTING HEADACHES WHEN I GET IN THE CAR. ONCE AGAIN THE CAR WAS RETURNED TO ME WITH NO REPORT OF A PROBLEM. THEY HAD THE WINDOWS AND VENTS OPEN SO I AM NOT SURPRISED THEY DID NOT SMELL GAS. IT WAS SUGGESTED THAT MAYBE I WAS TOPPING OFF THE GAS TANK TOO MUCH OR SPILLING GAS AROUND THE GAS CAP. I WAS TOLD THAT THERE COULD NOT BE A LEAK IN THE SEALS BECAUSE IF THERE WAS, THE SENSOR WOULD GO OFF. *TR
FUEL/PROPULSION SYSTEMNovember 13, 2012
A DAY AFTER FILLING MY TANK THE GAUGE READ EMPTY. I TRIED FILLING IT UP AGAIN AND IT NEED ONLY ABOUT TWO GALLONS BEFORE OVERFLOWING. A FEW MONTHS LATER, WHEN I TOOK THE CAR FOR AN OIL CHANGE, THEY SAID THERE WAS NO PROBLEM. I DID EXPLAIN THAT THE TANK RELEASE AND THE GAS GAUGE WAS NOT WORKING (I BELIEVE THAT WHEN I VISITED THE DEALER AND TOLD THEM ABOUT THE CHECK-ENGINE LIGHT THEY KNEW WHAT THE PROBLEM WAS. THEY RESET THE LIGHT BUT THE PROBLEM PERSISTED. THIS HAPPENED PRIOR TO THE 5 YEARS WARRANT EXPIRATION). IT GOT PROGRESSIVELY WORSE AND WHEN I WENT IN APRIL OF THIS YEAR, I WAS TOLD THAT I NEEDED TO FUEL SENDERS @ A COST OF $ABOUT $450.00 INCLUSIVE. THE GAUGE WAS NOT WORKING PRIOR TO THE 5 YEAR EXPIRATION AND THE DEALER SAID THAT AND THE TANK RELEASE WERE FINE. THE AUTOMOBILE HAS A PROBLEM JUST ABOUT EVERYONE WHO OWNS A 2007 SANTA FEE HAS A FUEL SYSTEM PROBLEM. PLEASE LOOK INTO THIS PROBLEM AND PROTECT CONSUMERS FROM THIS TYPE OF PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
AIR BAGSNovember 5, 2012
2007 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS OF AIRBAG RECALL.*SMD THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED. THE DEALER STATED THEY RECTIFIED THE RECALL ISSUE, BUT THEY MENTIONED THAT ALTHOUGH THEY RESET THE AIR BAG LIGHT/SENSOR, THE PROBLEM IDENTIFIED FOR THE FRONT SENSOR SHORT, TO THE BATTERY,WAS TRACKED TO THE UNDER HOOD JUNCTION BOX, WHICH WAS DIFFERENT THAN WHAT THE RECALL WAS FOR.
FUEL/PROPULSION SYSTEMOctober 19, 2012
FUEL TANK GAUGE IS NOT REGISTERING PROPERLY. AFTER A FILL UP THE EMPTY LIGHT COMES ON AFTER DRIVING LESS THAN 150 MILES. MY WIFE RAN OUT OF GAS ON A BUSY FREEWAY DUE TO THE GAUGE ALWAYS READING WRONG. WE LOVE THE CAR AND WE ARE EVEN LOOKING AT TRADING IT IN FOR ONE THAT GETS BETTER MILEAGE FROM HYUNDAI. FUEL GAUGE READINGS WENT ERRATIC WITHIN 6 MONTHS AFTER WARRANTY EXPIRED. I HAVE TO LEAVE A GALLON OF GAS IN MY CAR BECAUSE THE GAUGE IS SO BAD. LAST WEEK WHILE MAKING A LEFT THE GAS CAN TIPPED OVER AND SPILLED ON OUR SMALL BOY. I FEEL IF YOU HAVE TO DRIVE AROUND WITH A GAS CARD DUE TO A DEFECTIVE GAS GAUGE THAT MANY PEOPLE ARE NOW EXPERIENCING, IT IS A SAFETY PROBLEM.PLEASE LET ME KNOW ASAP AS I CAN TRADE THE CAR IN UNTIL THE DEALERSHIP RAPIERS IT AT 1025 ROLLINS ROAD BURLINGAME, CA 94010 PHONE: 650-288-1194 REPORTED TO NTSB BY OTHER: ODI ID NUMBER : 10457080. *TR
VISIBILITY/WIPEROctober 11, 2012
WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 60 MPH THE DRIVER SUNVISOR JUST BROKE OFF AND FELL RIGHT INFRONT OF ME, BECAUSE OF THE WIRES TO THE MIRROR ON THE SUNVISOR, THE SUNVISOR WAS JUST HANGING IN FRONT OF ME. THIS ALMOST CAUSED ME TO GET INTO AN ACCIDENT WITH TRAFFIC. I TOOK THE VEHICLE TO THE DEALERSHIP TO GET THE SUNVISOR CHANGED AND I WAS TOLD IT WAS NOT COVERED UNDER THE WARRANTY. I HAVE DONE SOME RESEARCH ON THIS TYPE OF PROBLEM AND HAVE FOUND OUT THAT HYUNDAI HAS HAD THIS PROBLEM FOR ABOUT 10 YEARS IN DIFFERENT VEHICLE MODELS, ONE OF THEM BEING THE 2007 HYUNDAI SANTA FE LIMITED WHICH IS WHAT I HAVE. I BELIEVE THE MANUFACTURER SHOULD ASSUME RESPONSIBILITY OF FIXING THIS PROBLEM. THIS NEEDS TO BE CORRECTED ASAP. *TR
AIR BAGS,SERVICE BRAKESSeptember 27, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE PARKED THE AIR BAG LIGHT AND THE ESC LIGHT ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE SUDDENLY STALLED AND THE CONTACT SMELLED A BURNING ODOR. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
VEHICLE SPEED CONTROLSeptember 25, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE ACCELERATOR WOULD LOSE POWER AND THE VEHICLE WOULD DECELERATE INDEPENDENTLY. ALL OF THE WARNING LIGHTS ON THE DASHBOARD WERE ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CAUSE OF FAILURE WAS THE TPS SENSOR. THE TPS SENSOR WAS REPAIRED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,443 AND THE CURRENT MILEAGE WAS 60,278.
STRUCTURE,VISIBILITY/WIPERSeptember 20, 2012
DRIVER'S SUN VISOR ATTACHMENT TO ROOF OF CAR BROKE WITHOUT BEING TOUCHED. SUN VISOR FELL DOWN IN DRIVER'S VISION, HANGING BY TWO WIRES. *TR
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESSeptember 13, 2012
FAULTY BRAKE SWITCH A/B. OBD CODES P0571 & P0504 RECORDED. SYMPTOMS: BRAKE LIGHTS WOULD NOT LIGHT WITH BRAKE PEDAL DEPRESSED. CRUISE CONTROL WOULD TURN ON BUT NOT ALLOW A SPEED TO BE SET. ALSO ESC OFF LIGHT REMAINED ON DASH SOLID. SEEMS TO BE EXACT SYMPTOMS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V122000. WE NEVER RECEIVED ANY NOTICE OF THAT RECALL FROM HYUNDAI. WHEN I BROUGHT IT TO THE ATTENTION OF MY LOCAL HYUNDAI DEALERSHIP, I WAS TOLD THAT RECALL DID NOT APPLY TO MY VEHICLE. WHEN I CONTACTED HYUNDAI SUPPORT I WAS TOLD THE SAME THING. I SEE NUMEROUS OTHER HYUNDAI OWNERS WHO HAVE HAD THIS PROBLEM WERE ALSO TOLD THE RECALL DID NOT APPLY TO THEIR VEHICLE (VIA INTERNET REPORTS). I BELIEVE THE RECALL SHOULD HAVE APPLIED TO MY VEHICLE. I HAVE REPLACED THE PART MYSELF AND THE REPAIR SEEMS TO HAVE CORRECTED ALL THE SYMPTOMS. THE REMOVED PART IS A GENUINE PART OF HYUNDAI/KIA. IT IS P/N 92810-3K000. BELOW THE P/N IS ">PA66-GF30<" AND "INFAC". THERE IS A RED AND A GREEN STRIPE PAINTED ACROSS THIS FACE OF THE PART. ON ANOTHER FACE OF THE PART IS STAMPED "6D07". *TR
FUEL/PROPULSION SYSTEMSeptember 13, 2012
PROBLEM DESCRIPTION: DIFFICULT TO REFUEL. GAS PUMP NOZZLE KEEPS SHUTTING OFF. DIAGNOSIS: DEFECTIVE CANISTER CLOSE VALVE SOLUTION: REPLACED BY PARKWAY HYUNDAI VALENCIA FREE OF CHARGE ON 09/2010. PROBLEM RECURRENCE: 09/2012 (2 YEARS LATER) DEALER COMMENT: $125 DIAGNOSTIC FEE THAT CAN LATER ON BE CREDITED TO OVERALL COST OF REPAIR. DESPITE RECURRENCE OF PROBLEM, HYUNDAI ONLY PROVIDES 12 MONTHS WARRANTY ON PARTS/LABOR, ERGO, VEHICLE OWNER MUST SHOULDER ALL REPAIR EXPENSES (AS PER PARKWAY HYUNDAI VALENCIA SERVICE AGENT). OWNER COMMENT: THERE WERE NO CHARGES ON THE FIRST OCCURRENCE OF THE PROBLEM. THERE SHOULD BE NO REASON FOR PARKWAY HYUNDAI TO CHARGE FOR A RECURRENCE OF A PROBLEM ON A PART THAT CANNOT BE ATTRIBUTED TO NEGLECT OR MISUSE. CURRENTLY AWAITING RESPONSE FROM CUSTOMER SERVICE MANAGER. *TR
AIR BAGSSeptember 12, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT HE WAS INVOLVED IN A ROLLOVER CRASH IN WHICH THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES AS A RESULT AND THE VEHICLE WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 65,241. UPDATED 9/26/12 *CN
VISIBILITY/WIPERSeptember 11, 2012
WHILE TRAVELING DOWN THE INTERSTATE AT 75+ MPH, THE SUN VISOR IN MY 2007 SANTA FE BROKE FROM THE 'ELBOW' AND FELL DOWN INTO MY FIELD OF VIEW!!! THE PASSENGER SIDE ALSO BROKE BUT NOT DURING ACTUAL USE, WHILE TRAVELING BUT AT A LOW SPEED, OVER A BUMP. THE VISORS AREN'T EVEN USED WITH ANY FREQUENCY AND CERTAINLY AREN'T ABUSED, YET BOTH ARE BROKEN COMPLETELY FREE AND USELESS! THIS IS UNACCEPTABLE. *TR
FUEL/PROPULSION SYSTEMSeptember 10, 2012
2007 SANTA FE FUEL INDICATOR HAS STOPPED WORKING. NEEDLE STAYS ON E WITH WARNING LIGHT ILLUMINATED OR NEEDLE FLUCTUATES BETWEEN EMPTY AND HALF FULL. VEHICLE WAS ONE DAY OUT OF 60 MONTH WARRANTY WHEN PROBLEM FIRST NOTED. THIS PROBLEM HAS BEEN NOTED ON NUMEROUS WEB SITES. *TR
VEHICLE SPEED CONTROLSeptember 5, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 3 MPH THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A BUILDING. THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIR HOWEVER THEY WOULD NOT REPAIR THE VEHICLE UNTIL THE MANUFACTURER SENT SOMEONE TO INSPECT THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO GET REPAIRED. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 69,000. UPDATED 10/11/12*LJ UPDATED 10/16/12
AIR BAGSSeptember 4, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, WHEN THE VEHICLE CRASHED INTO THE BACK OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND TWO PEOPLE SUSTAINED INJURIES. THE VEHICLE WAS TOWED TO A TOW AREA. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 42,000.
SUSPENSIONSeptember 2, 2012
I AM THE SOLE OWNER OF A 2007 HYUNDAI SANTA FE, WHICH WAS BOUGHT FROM A HYUNDAI DEALER. FOR ABOUT A YEAR, THE CAR DROVE GREAT AND WAS QUIET. THE VEHICLE WAS NEVER IN A CRASH OR DRIVEN ROUGHLY. THE VEHICLE IS ONLY DRIVEN TO AND FROM WORK ON GOVERNMENT MAINTAINED ROADS. I HAVE NOTICED A THUMPING AND RATTLING SOUND FROM THE FRONT SUSPENSION WHEN DRIVING OVER SMALL BUMPS. I HAVE TAKEN IT TO THE DEALER 7+ TIMES FOR THE SUSPENSION PROBLEMS. FRONT SWAY BAR, SHOCKS, AND MISC PARTS HAVE BEEN REPLACED WITH NO CHANGE IN SMOOTHNESS WHEN DRIVING. HYUNDAI HEARS THE PROBLEM, BUT DOES NOT KNOW WHAT IS WRONG WITH THE VEHICLE. THEY JUST CONTINUE TO CHANGE MISC PARTS UNTIL THE WARRANTY RUNS OUT. PLEASE HAVE HYUNDAI CONDUCT A RECALL TO FORCE THEM TO FIX THE PROBLEM FOR GOOD. I HAVE READ NUMEROUS COMPLAINTS ONLINE FOR THE SAME PROBLEM. THIS IS A SAFETY CONCERN BECAUSE THE FRONT SUSPENSION SOUNDS LIKE IT IS FALLING A PART WHEN GOING OVER SMALL CRACKS IN THE ROAD. IF HYUNDAI IS NOT FORCED TO IDENTIFY THE PROBLEM, HOW DO WE KNOW OUR VEHICLE IS SAFE. *TR
VISIBILITY/WIPERAugust 31, 2012
DRIVER SIDE SUN VISOR BROKE WHEN ADJUSTING. THE VISOR FELL AND WAS DANGLING IN FRONT OF MY FACE HANGING ON THE WIRE FOR THE VANITY LIGHT. IT STARTLED ME AND I SWERVED. LUCKILY THERE WAS NO ACCIDENT. THE PART CANNOT BE SATISFACTORILY REINSERTED IN THE SOCKET. IT STAYS IN PLACE ONLY TEMPORARILY. A QUICK SEARCH OF THE INTERNET FOUND THIS TO BE A COMMON PROBLEM. HYUNDAI APPARENTLY TAKES NO RESPONSIBILITY FOR THESE DEFECTIVE PARTS. *TR
VISIBILITY/WIPERAugust 30, 2012
WAS DRIVING WHEN ALL OF A SUDDEN THE SUN VISOR ON DRIVER'S SIDE DROPPED DOWN. COULDN'T FLIP IT BACK UP TO STAY INTACT. KEPT FALLING DOWN IMPAIRING MY VISION. PLASTIC PIECE EVENTUALLY BROKE OFF AND SO I TRIED TO USE VELCRO TO KEEP THE VISOR FROM BLOCKING MY VISION WHILE I DROVE THE VEHICLE. DIDN'T WORK. WIRE BROKE A COUPLE DAYS LATER SENDING THE WHOLE VISOR DOWN FALLING ON MY LAP. NOW AS OF 8/29/12 THE PASSENGER SUN VISOR IS DOING THE SAME THING. THERE ARE SOOO MANY COMPLAINTS ONLINE WITH SPECIFICALLY THE 2007 HYUNDAI SANTA FE VISORS BREAKING. THIS NEEDS TO BE RECALLED ASAP. MAJOR VISION IMPAIRMENT. *TR
AIR BAGSAugust 27, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WOULD NOT TURN ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED UNDER NHTSA CAMPAIGN ID NUMBER: 12V354000 (AIR BAGS). THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE 36,500. UPDATED 09/26/12*LJ
POWER TRAIN,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESAugust 26, 2012
BRAKE LIGHT SWITCH MALFUNCTION CAUSED VEHICLE TRANSMISSION SHIFTER TO BE STUCK IN DRIVE OR REVERSE. VEHICLE TRANSMISSION SHIFTER COULD NOT BE SHIFTED INTO PARK. MALFUNCTION ALSO CAUSED ELECTRONIC STABILITY CONTROL TO SHUT OFF AND CRUISE CONTROL DID NOT DEACTIVATE WHEN THE BRAKE PEDAL WAS DEPRESSED. BRAKE LIGHT SWITCH WAS REPLACED IN 2010 DUE TO MALFUNCTION WITH THIS NEW BRAKE LIGHT SWITCH, WHICH ALSO MALFUNCTIONED. HYUNDAI CLAIMED VEHICLE WAS NOT PART OF RECALL ID# 78947 FOR SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT. HOWEVER, AGAIN, BRAKE LIGHT SWITCH WAS REPLACED IN 2010 WITH ANOTHER MALFUNCTIONING BRAKE LIGHT SWITCH. *TR UPDATED 10/31/12 *BF UPDATED 11/1/2012 *JS
EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESAugust 23, 2012
ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT ILLUMINATES, BRAKE LIGHTS INOPERABLE. TURNING OFF VEHICLE AND RESTARTING TEMPORARILY RESTORES FUNCTION. EXACT SAME SYMPTOMS AS NHTSA CAMPAIGN 09V122000 BUT HYUNDAI DEALER AND CUSTOMER ASSISTANCE CENTER CLAIM VEHICLE IS NOT PART OF THIS CAMPAIGN. *TR
TIRES,WHEELSAugust 21, 2012
CUPPED TIRES IN REAR. HEAVY WEAR ON INSIDE OF TIRES. I SEEM TO BE HAVING THE SAME PROBLEM AS MANY OTHERS WITH TIRES WEARING OUT MUCH QUICKER THAN THEY SHOULD. *TR
STEERING,ELECTRICAL SYSTEMAugust 13, 2012
MY CAR HAS DIED 3 TIMES AFTER I TURN. I HAVE TURNED BOTH LEFT AND RIGHT WHEN THIS HAPPENS. I USUALLY HAPPENS WHEN I'M TURNING OUT OF MY DRIVEWAY OR ONTO ANOTHER STREET/ROAD AS SLOWER SPEEDS. I LOSE POWER STEERING, MY CAR DIES AND MY BATTERY LIGHT QUICKLY FLASHES ON WITH THIS HAPPENS. ONCE I TURN THE CAR OFF AND TURN IT BACK ON, EVERYTHING WORKS AGAIN. AND NO WARNING LIGHTS ARE ON. THIS JUST HAPPENS TO ME SPARATICALLY. IT HAS HAPPENED 3 TIMES OVER THE LAST 4 MONTHS. I'VE TAKEN IT IN TWICE TO THE DEALER. ONCE THEY REPLACED A PART (SORRY DO NOT RECALL AT THIS TIME). HOWEVER IT DID IT A FEW WEEKS AFTER THAT WAS REPLACED, SO OBVIOUSLY WASN'T WHAT WAS WRONG WITH IT. THE SECOND TIME THEY JUST TOLD ME THEY DO NOT KNOW WHAT IS WRONG. AND STATE THEY COULD HELP ME, NOR WILL IT BE COVERED UNDER MY WARRANTY IF IT HAPPENS OVER 100,000 MILES. I'VE NOW HEARD OF OTHERS THIS HAS HAPPENED TOO. *TR
EXTERIOR LIGHTINGAugust 9, 2012
2007 HYUNDAI SANTA FE. CONSUMER STATES VEHICLE HEADLIGHTS HAVE SEVERELY OXIDIZED INSIDE THE PLASTIC LENS TO THE POINT WHERE THEY HAVE LOST ILLUMINATION *TGW
ENGINE AND ENGINE COOLINGAugust 8, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE SERPENTINE BELT FAILED, WHICH CAUSED THE POWER STEERING TO MALFUNCTION. THE VEHICLE WAS TOWED TO A REPAIR FACILITY. THE CONTACT WAS TOLD THAT THE BELT WAS NOT UNDER WARRANTY, BUT THE OWNERS MANUAL STATED THAT THE BELT SHOULD LAST FOR 67,000 MILES. THE CURRENT MILEAGE WAS 37,000 AND THE FAILURE MILEAGE WAS UNAVAILABLE. ...UPDATED 09/12/12 *BF UPDATED 09/18/2012 *JS
AIR BAGSAugust 6, 2012
WE HAVE A 2007 HYUNDAI SANTA FE AND HAVE HAD A PROBLEM WITH THE PASSENGER-SIDE AIR BAG SINCE THE CAR WAS NEW, BUT THE DEALER WAS NEVER ABLE TO FIX IT. OUR DEALER (PHIL LONG HYUNDAI, COLORADO SPRINGS) NOW SAYS THAT THE VIN FOR OUR CAR IS NOT INCLUDED IN THE PASSENGER AIR BAG RECALL. IS THERE ANY WAY TO EXPAND THE CARS AFFECTED SO OURS CAN BE FIXED - OR "ENCOURAGE" THEM TO FIX OUR CAR? *TR
LATCHES/LOCKS/LINKAGESJuly 31, 2012
ALL DOOR LOCK ACUTUATORS ON MY VEHICLE ARE DEFECTIVE CAUSING FAULTY DOOR LOCKS. A REVIEW OF OWNERS FORUMS REVEALS THIS TO BE A COMMON PROBLEM. THIS CREATES A SAFTY CONCERN IF PEOPLE, ESPECIALLY CHILDREN NEED TO BE ABLE TO EXIT THE VEHICLE QUICKLY. A POTENTIALLY FATAL EXAMPLE WOULD BE A FIRE INSIDE THE CAR. *TR
SEATSJuly 31, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE PARKED, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SEAT WOULD NOT RETRACT WHEN PRESSING THE POWER SEAT SWITCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)July 30, 2012
I NOTICED THE VEHICLE MADE A CLINKING SOUND WHEN GOING OVER BUMPS; THE DEALER CLAIMED IT WAS A CD IN THE SIDE POCKET OF THE CAR. SECOND VISIT THEY CLAIMED TO INSPECT SUSPENSION AND FIND NOTHING WRONG. THIRD VISIT THEY REINSPECTED SUSPENSION AND REPLACED ONE PIECE OF DRIVER SIDE SUSPENSION, FOURTH VISIT THEY INSPECTED AND REPLACED ANOTHER PIECE OF DRIVER SIDE SUSPENSION, FIFTH VISIT THEY REALIGNED AND DID A WHEEL BALANCE (WHICH SHOULD HAVE HAPPENED WITH REPAIRS 3 AND 4). SIXTH VISIT THEY CLAIMED THEY COULD NOT HEAR THE CLUNK ANYMORE, I AM GOING INTO THE SEVENTH VISIT WITH THE CAR STILL CLUNKING AND NOW THE ELECTRONIC STABILITY CONTROL LIGHT TURNS ON AND OFF INTERMITTENTLY IN EVERYDAY TRAFFIC UNDER DRY CONDITIONS AT 20 MPH. EACH VISIT THEY TELL ME THEY WILL REPAIR ANY DAMAGES THAT MAY BE CAUSED BY A FAILURE OF A PART - YEAH RIGHT! IN A POOR ECONOMY THEY WOULD RATHER I SMASH MY CAR THAN HAVE IT FOR YEARS (I ONLY HAVE 58000 MILES ON A 2007 VEHICLE). *TR
VISIBILITY/WIPERJuly 30, 2012
I WAS DRIVING MY 2007 HYUNDAI SANTA FE WITH A PASSENGER IN THE FRONT SEAT. THE PASSENGER SIDE SUN VISOR FELL DOWN IN FRONT OF HER OBSTRUCTING HER VIEW. A FEW DAYS LATER, THE DRIVER SIDE SUN VISOR FELL DOWN IN FRONT OF ME OBSTRUCTING MY VIEW. NEITHER VISOR COULD BE FIXED AS THE PLASTIC ON THE TIP WAS CRACKED. *TR
EXTERIOR LIGHTINGJuly 26, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED THAT THE LENS OF THE HEADLIGHTS WAS CLOUDY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE IS 88,000. THE CONSUMER STATED THE HEADLIGHTS HAD SEVERELY OXIDIZED INSIDE THE PLASTIC LENS TO THE POINT WHERE THEY HAD LOST ILLUMINATION. UPDATED 08/09/12 UPDATED 8/31/12 *CN UPDATED 09/10/12
POWER TRAIN,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)July 18, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT HE ATTEMPTED TO PARK IN HIS DRIVEWAY, BUT THE VEHICLE WOULD NOT SHIFT INTO PARK. THE CONTACT ALSO NOTICED THAT THE BRAKE LIGHT WAS NOT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT). THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 44,800. UPDATED 08/28/12*LJ THE CONSUMER ALSO STATED ON THREE OCCASIONS THE ESC MALFUNCTIONED FOR NO REASON WHILE IN TRAFFIC. AFTER PULLING OVER, SHUTTING DOWN AND RESTARTING THE VEHICLE, THE PROBLEM CLEARED. UPDATED 08/29/12
TIRES,WHEELSJuly 11, 2012
HAVE HAD TWO SETS OF TIRES CUPPING. HAD ALIGNMENTS AND NEED A 3RD SET OF TIRES BECAUSE OF CUPPING. THE NOISE IS EXTREMELY LOUD WHILE DRIVING IT AND WE CAN NOT AFFORD $500-$600 FOR BUYING NEW TIRES ALL THE TIME. *TR
FUEL/PROPULSION SYSTEMJuly 6, 2012
CHECK ENGINE LIGHT CAME ON..THE FUEL SENSOR HAS CORRODED BECAUSE OF ETHANOL IN THE GAS. WAS TOLD I NEEDED TO REPLACE BOTH FUEL PUMPS FOR A COST OF 750.00 NOT INCLUDING LABOR. I CANNOT GET AN INSPECTION STICKER BECAUSE OF THIS. *TR
AIR BAGSJune 29, 2012
2007 HYUNDAI SANTE FE. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAGS *TGW THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE AIR BAG. HOWEVER, WHEN EVER HE CALLED THE DEALER, HE WAS ALWAYS TOLD THE PARTS WERE NOT AVAILABLE. ON MAY 7, 2012 THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOTALED. *JB
VEHICLE SPEED CONTROLJune 29, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START CONSISTENTLY. THE ELECTRONIC STABILITY CONTROL WARNING LIGHT WAS ILLUMINATED AS WELL AS THE FOUR WHEEL DRIVE WARNING LIGHT. THE SERVICE ENGINE LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE FAILURE WAS LOCATED AS A FAULTY SENSOR OF THE THROTTLE BODY THAT LED TO THE PEDAL. THE VEHICLE WAS REPAIRED BY REPLACING THE ELECTRONIC THROTTLE CONTROL SYSTEM WITH THROTTLE POSITION SENSORS ONE AND TWO. THE APPROXIMATE CURRENT MILEAGE WAS 50,500. THE APPROXIMATE FAILURE MILEAGE WAS 48,500. UPDATED 9/10/12 *CN
AIR BAGSJune 23, 2012
MY LOCAL VEHICLE SERVICE DEPARTMENT IN MARYLAND WILL NOT FIX THE CURRENT AIR BAG RECALL (NHTSA CAMPAIGN ID NUMBER: 11V472000), BECAUSE THE VEHICLE WAS BOUGHT IN GUAM. THEY CLAIMED THAT US RECALLS DON'T APPLY TO CARS BOUGHT IN GUAM, EVEN THOUGH THEY RESEARCHED THE ISSUE AND FOUND THAT THE REASON MY AIR BAG LIGHT IS ILLUMINATED IS BECAUSE OF A FAULTY CLOCK SPRING, THE SAME AS THE RECALL. I NOW HAVE A VEHICLE WITH A SAFETY RECALL IN THE UNITED STATES AND THE MANUFACTURER REFUSES TO FIX IT, WHICH MEANS MY AIR BAG WILL NOT WORK. *TT
AIR BAGSJune 18, 2012
THE AIRBAG LIGHT IN THE INSTRUMENT CLUSTER CAME ON AND NOW STAYS ON WHILE THE CAR IS BEING OPERATED. THIS IS THE FOURTH TIME IN LESS THAN A YEAR THAT THIS HAS HAPPENED. I'M TOLD THAT WHEN THIS LIGHT IS ON THE AIRBAG SYSTEM IS NOT OPERATING AND WILL NOT FUNCTION WHEN NEEDED. THE PRIOR THREE TIMES THIS HAPPENED, THE INCIDENT WAS ADDRESSED BY MY HYUNDAI DEALER, KING HYUNDAI IN DEERFIELD BEACH, FL. IN ONE CASE, THERE WAS A RECALL BY HYUNDAI FOR A "CLOCK SPRING" REPLACEMENT WHICH KING HYUNDAI CLAIMS THEY HAVE COMPLETED, YET THE LIGHT KEEPS COMING ON, USUALLY WITHIN ONE MONTH OF HAVING IT REPAIRED AT THE DEALER. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ALL OVER THE INTERNET YET THERE ARE NO PERMANENT SOLUTIONS FROM HYUNDAI WHILE THERE IS A SIGNIFICANT RISK UNDERTAKEN BY DRIVERS OF THIS VEHICLE WHEN THE GOVERNMENT MANDATED AIRBAG SYSTEM IS DISENGAGED, THUS I IMPLORE YOU TO FORCE HYUNDAI TO ONCE AGAIN RECALL ALL AFFECTED VEHICLES THAT SEEM TO COMMONLY HAVE THIS PROBLEM AND PERMANENTLY FIX THEM. *TR
EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJune 15, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, SHE NOTICED THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING. THE CONTACT ALSO STATED THAT THE ELECTRONIC STABILITY CONTROL WARNING LIGHT WAS ILLUMINATED PERMANENTLY AND INDICATED THAT THE ELECTRONIC STABILITY CONTROL (ESC) WAS OFF. IN ADDITION, THE CONTACT STATED THAT THE CRUISE CONTROL FAILED ALTHOUGH THE CRUISE CONTROL LIGHT WOULD ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO DEALER AND REPAIRS WERE NOT MADE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE CURRENT AND APPROXIMATE FAILURE MILEAGE WAS 81,300.
VEHICLE SPEED CONTROLJune 12, 2012
I WAS GOING TO PARK IN MY PARKING SPOT AND THE CAR JUST ACCELERATED AND JUMPED A GRANITE CURB AND STRUCK A 4 IN POLE IN THE GROUND. THE CAR KEPT HITTING THE POLE ALMOST DRIVING UP IT. THE CAR WOULDN'T STOP EVEN AFTER I PRESSED ON THE BRAKE, FINALLY I COULDN'T STOP IT UNTIL I PLACED BOTH FEET ON THE BRAKE PEDAL AND PRESSED AS HARD AS I COULD. IT WAS FRIGHTENING, WHEN I CALLED THE GARAGE THEY WANTED ME TO DRIVE IT UP TO THE SHOP, I COULDN'T I WAS AFRAID IT WOULD ACCELERATE. I EXPLAINED WHAT HAPPENED TO THE DEALERSHIP COLLISION GUY AND HE SAID HE HAD NEVER HEAR OF SUCH A THING. I TOLD HIM I HAD LOOKED ON THE WEBSITE AND FOUND QUITE A FEW REPORTS. THEY SAID THEY WOULD LOOK AT THE VEHICLE. RIGHT. *TR
VISIBILITYJune 8, 2012
THE SUNVISOR ON THE DRIVER'S SIDE BROKE; ON THE POST WHERE THE VISOR ATTACHES TO THE ROOF OF THE CAR. ONCE BROKEN IT COULD NOT BE SECURED OUT OF HARM'S WAY. THIS CAUSED THE VISOR TO HANG STRAIGHT DOWN BLOCKING THE DRIVER'S VIEW OF THE ROAD AND CREATING A VISION HAZARD. SECONDLY, THE VISOR THEN WAS FREE SWINGING, SO THAT IT COULD STRIKE THE DRIVER IN AN ACCIDENT OR JUST IN NORMAL DRIVING. I HAVE THE VISOR AND PICTURES DOCUMENTING THE BREAK SITE. *JS
EXTERIOR LIGHTING,TIRES,VISIBILITY/WIPERJune 6, 2012
I HAVE HAD SO MANY PROBLEMS WITH MY CAR. THE FIRST PROBLEM BEGAN YEARS AGO WITH THE LOW BEAM HEADLIGHTS. I HAVE TO REPLACE THE HEADLIGHTS FOR BOTH RIGHT AND LEFT SIDE ABOUT 5 TO 6 TIMES PER YEAR. THIS CAN GET VERY EXPENSIVE ESPECIALLY IF I WERE TO GET A TICKET. THE SECOND PROBLEM ARE THE REAR TIRES. I NOTICED ABOUT TWO YEARS AGO THAT THE TIRES GET WORN OUT MUCH QUICKER THAN THE OTHERS, SO I'M CONSTANTLY ROTATING THEM. JUST RECENTLY, IT HAS BECOME WORSE. JUST THIS YEAR, I HAVE REPLACED TIRES TWICE AND HAVE NOTICED THAT I NEED ANOTHER SET OF TIRES. HAVE TAKEN THE CAR TO A MECHANIC, BUT CAN NOT FIND ANYTHING WRONG WITH THE REAR-END. THE LAST ISSUE THAT JUST HAPPENED A FEW MONTHS AGO IS THE PASSENGER VISOR. IT SUDDENLY FELL OUT OF ITS SOCKET AND EVENTUALLY WAS HANGING BY ITS WIRES. AFTER TRYING TO PUT THE VISOR BACK INTO ITS SOCKET A FEW TIMES, IT EVENTUALLY BROKE OFF. HAVE NOT ORDERED ANOTHER YET. DIDN'T REALIZE HOW EXPENSIVE THEY ARE. *TR
VISIBILITYJune 5, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE SUN VISOR ON THE DRIVERS' SIDE BROKE AND WAS OBSTRUCTING HIS VIEW OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
VISIBILITY/WIPERJune 4, 2012
WHILE DRIVING, DRIVER'S SIDE VISOR BECAME DISCONNECTED FROM ITS ATTACHMENT POINT. THIS DETACHMENT CAUSED THE VISOR TO DANGLE BY WIRES AND THE INSIDE CLIP WHICH RESULTED IN COMPLETELY BLOCKING THE DRIVER'S FORWARD VISION. REINSERTING THE VISOR IS A TEMPORARY FIX AS IT FALLS OUT RANDOMLY FROM 5 SECONDS TO A COUPLE DAYS AFTER REINSERTING. SIMILAR THING HAPPENED TO THE PASSENGER SIDE VISOR A YEAR EARLIER. *TR
WHEELSMay 30, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT WAS TRAVELING 30-35 MPH WHEN THE REAR PASSENGER SIDE WHEEL SEIZED, CAUSING THE VEHICLE TO SWERVE UNCONTROLLABLY. THE FAILURE RECURRED ON SEPARATE OCCASIONS BUT INSTEAD, ON THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 60,275.
FUEL/PROPULSION SYSTEMMay 16, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH AND THE ENGINE WARNING INDICATOR BEGAN TO ILLUMINATE. IN ADDITION, THE FUEL GAUGE FLUCTUATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT BOTH OF THE FUEL TANK SENDING UNITS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
FUEL SYSTEM, OTHERMay 1, 2012
FUEL GAUGE READINGS WENT ERRATIC WITHIN 1-2 MONTHS AFTER WARRANTY EXPIRED. GOOGLE SEARCHES SHOW LARGE NUMBER OF OTHER OWNERS OF 2007 HYUNDAI SANTA FES HAVING SAME PROBLEM. CHECK LIGHT TURNS ON AND DIAGNOSTIC CODE INDICATING FUEL LEVEL SENSOR PROBLEM LATCHES. DRIVER CAN NO LONGER TELL HOW MUCH FUEL IS IN TANK AND BECOMES EXCESSIVELY DISTRACTED BY HAVING TO WATCH MILES DRIVEN AND WORRY ABOUT RUNNING OUT OF FUEL. I FIRMLY BELIEVE THIS IS A DESIGN DEFECT OR QUALITY PROBLEM WITH THIS MANY OWNERS EXPERIENCING THE SAME TROUBLE. HYUNDAI IS NOT ACKNOWLEDGING THE PROBLEM NOR OFFERING ADEQUATE ASSISTANCE TO REMEDY IT. REPAIR OF PROBLEM TYPICALLY RUNS BETWEEN $550 AND $650. THAT HURTS WHEN WARRANTY IS EXPIRED. ALSO THERE IS NO ASSURANCE AT ALL THAT THE REPLACEMENT PARTS WILL NOT FAIL IN THE SAME WAY IN 3-5 YEARS. THIS PROBLEM DOES CAUSE SAFETY CONCERNS. HARD TO DRIVE AS SAFELY WHEN PREOCCUPIED AND WORRIED ABOUT HOW MUCH FUEL IS IN TANK. WHEN DRIVER CAN'T AFFORD TO FIX IT, DRIVER HAS TO WORRY THAT OTHER FAILURES THAT TURN ON THE CHECK LIGHT WILL GO UNNOTICED BECAUSE CHECK LIGHT IS ALWAYS ON NOW AND ASSUMED TO JUST INDICATE FUEL LEVEL SENSOR FAILURE. NOT GOOD! FOR SANITY I CARRY A SPARE 2 GALLON CAN OF GAS IN VEHICLE BUT IT IS NOT REAL SAFE TO CARRY GAS THAT WAY ALL THE TIME. *JS
EXTERIOR LIGHTINGApril 23, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED WHENEVER THE VEHICLE WAS OPERATED. THE CONTACT ALSO STATED THAT THE BRAKES LIGHTS DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHERE THE CONTACT WAS INFORMED THAT THE BRAKE LIGHT SWITCHED NEEDED TO BE REPLACED, THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 96,000.
VISIBILITYApril 16, 2012
SUN VISOR BROKEN. *JS
FUEL SYSTEM, GASOLINEApril 9, 2012
FUEL SENDING UNIT. I HAD IT REPLACED IN DECEMBER 2011. HAVING PROBLEMS WITH GAS SMELL IN CABIN OF SUV. HALL HYUNDAI OF NEWPORT NEW ON JEFFERSON AVE. PUT THE UNIT IT. SINCE THE UNIT WAS INSTALL I HAVE SMELL GASOLINE. TOOK IT IN TO HALL HYUNDAI IF NEWPORT NEWS ON SATURDAY, MARCH 31, 2012 AND THEY STATED THEY COULD NOT SMELL ANYTHING. I EXPLAIN TO THEM IF, IT IS FULL YOU GET A STRONG ODOR OF GAS. IF IT IS AT HALF TANK, NO SMELL. SO I WAS ADVISED TO BRING IT IN AT HALF TANK. NOTHING WAS RESOLVED. STILL SMELLING GAS. TOOK VEHICLE OVER TO HALL HYUNDAI OF CHESAPEAKE APRIL 7TH, 2018. I FILLED THE TANK UP SO THE ORDER COULD BE SMELL AND IT WAS NOTICED. THEY STATED THAT THEY TOOK OUT THE BACK SEAT AND TOOK THE UNIT OUT AND PUT IT BACK IN AND TIGHTENED IT. THEY SAY THE CLEANED THE CARPET AND IONIZED IT. I WAS THERE FROM 9:40 A.M. UNTIL 4:20 P.M. WHEN I GOT INTO THE SUV A STRONG ODOR OF CLEANING SOLUTION WAS PRESENT. IT IS NOW MONDAY, APRIL 9TH 2012 AND THE PRESENT OF THE SMELL OF GAS IT STILL THERE. I AM SO TIRED OF DRIVING AND GETTING HEADACHES. ALL I WANT IT THE SUV REPAIR. QUESTION: WHY WOULD[XXX] AT THE CHESAPEAKE SAY, SHE IS GOING TO CONTACT THE SERVICE MANAGER AT NEWPORT NEW HYUNDIA AND LET THEM KNOW WHAT WAS DONE. SO, WAS SOMETHING WRONG AND IF IT IS WHO IS GOING TO PAY FOR IT. THAT IS THE BIG BATTLE BETWEEN THE DEALERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)March 22, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ELECTRONIC STABILITY CONTROL WARNING LAMP ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT MENTIONED THAT HE WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED WITHIN DRIVING A VERY SHORT DISTANCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 17,500. UPDATED 04/27/12*LJ THE CONSUMER STATED THE VEHICLE LOST POWER AND THE ESC LIGHT ILLUMINATED. THE DEALER REPLACED THE THROTTLE POSITION SENSOR AND UPDATED THE ECM
EXTERIOR LIGHTINGMarch 12, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THE REAR TAIL LIGHTS WOULD STOP FUNCTIONING SPORADICALLY. WHILE HAVING THE VEHICLE DIAGNOSED AT THE DEALER, THE CONTACT WAS ADVISED THAT THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT) DID NOT APPLY TO THE VEHICLE. THE VEHICLE WAS REPAIRED FOR THE FAILURE. THE CURRENT AND THE FAILURE MILEAGES WERE 105,000. UPDATED 12/06/12 *BF UPDATED 12/10/12
AIR BAGSMarch 12, 2012
THE CLOCK SPRING CONTACT ASSEMBLY, INSTALLED BEHIND THE STEERING WHEEL, THAT PROVIDES ELECTRICAL CONNECTION BETWEEN DRIVER'S AIR BAG AND AIR BAG CONTROL MODULE FAILED IN JUNE, 2010. THIS SAFETY HAZARD HAD TO BE REPAIRED ON JUNE 24, 2010 AND I HAD TO PAY FOR THE DEDUCTIBLE OF $100 ON THE EXTENDED WARRANTY. HYUNDAI RECENTLY ANNOUNCED A VEHICLE RECALL ON THIS SAFETY HAZARD (CAMPAIGN 103)--BUT REFUSES TO ACCEPT MY CLAIM FOR REPAIR REIMBURSEMENT OF THE REPAIR DEDUCTIBLE "BECAUSE I HAD THE CAR REPAIRED PRIOR TO THE DATES THEY ALLOWED FOR THIS CONDITION". I'VE OWNED SEVERAL HYUNDAI'S AND THIS IS ABSURD. MY REPAIR WAS JUNE 24, 2010 AND THEY WON'T ALLOW CLAIMS FOR ANY REPAIR PRIOR TO SEPTEMBER 8, 2010 (A MERE 10.5 WEEKS DIFFERENCE)! CLAIM [XXX]. IT'S THE SAME PROBLEM THAT WAS REPAIRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FUEL SYSTEM, GASOLINEMarch 3, 2012
FUEL GAUGE SENSOR DEFECTIVE AFTER UNDETERMINED AMOUNT OF TIME. UNRELIABLE, GAUGE FAILS TO DISPLAY CORRECT AMOUNT OF FUEL IN GAS TANK. DEALER STATES SENOR IN THE FUEL TANK HAS "GONE BAD". THIS ISSUES - DISPLAYS ILLUMINATED CHECK ENGINE LIGHT AND EITHER GIVES FLUXUATING FALSE NEEDLE READING ON THE FUEL TANK GAUGE OR EMPTY TANK ON CLUSTER DISPLAY PANEL. NUMEROUS REPORTS FROM OTHER SOURCES HAS INDICATED THE SENSORS HAVE EFFECT SEVERAL LINES OF HYUNDAI VEHICLES INCLUDING SONATA, ACCENT, AND POSSIBLY OTHERS. *TR
AIR BAGSFebruary 20, 2012
PASSENGER AIR BAG DEACTIVATES DUE TO MISCLASSIFICATION OF OCCUPANT (125 POUND WIFE). *TR
VEHICLE SPEED CONTROLFebruary 8, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT WAS DRIVING 50 MPH WHEN THE ACCELERATOR PEDAL FAILED TO RELEASE AFTER BEING DEPRESSED. AS A RESULT, THE CONTACT WAS INVOLVED IN A CRASH. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE CONTACT BELIEVED THAT THE ALL-WEATHER FLOOR MATS (WEATHER TECH ALL WEATHER FLOOR MATS, PART NUMBER: W56) WERE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 60,000.
AIR BAGSFebruary 7, 2012
TL* THE CONTACT OWNS A 2007 HYUNDIA SANTA FE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THE TROUBLE CODE DETECTED THAT THE PODS ECU WAS FAULTY. THE TECHNICIAN STATED THAT THE FRONT PASSENGER SEAT WOULD NEED TO BE REPLACED IN ORDER TO PERFORM THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
AIR BAGSJanuary 26, 2012
TL* THE CONTACT OWNED A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO HER PASSENGER. THE CONTACT'S VEHICLE ROLLED OVER TWICE, BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE TO TREAT A SHOULDER INJURY. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO TOW YARD. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 03/14/12*LJ UPDATED 03/16/12
SUSPENSIONJanuary 26, 2012
I BOUGHT THIS 2007 SANTA FE IN NOVEMBER, 2007. I TOOK GOOD CARE OF THE CAR AND HAD DONE ALL MAINTENANCE AT HYUNDAI DEALERS. SINCE THE SUMMER OF 2011 (CAR MILEAGE LESS THAN 48000 MILES), I FELT THE CAR HAD ABNORMAL NOISE FROM FRONT, ALSO FELT SUSPENSION BECAME BUMPY. SO I BROUGHT IT TO THE DEALER IN DECEMBER, 2011. THEY FOUND BOTH LEFT AND RIGHT FRONT SUSPENSION SWAY BAR LINKS WERE WORN OUT. THOSE PARTS ARE NOT SUPPOSED TO BE WEAR PARTS. BUT HYUNDAI REFUSED TO ADMIT THEIR FAILURE WITHIN WARRANTY IS A QUALITY ISSUE. AS PART OF THE SUSPENSION SYSTEM, THEIR FAILURE COULD RESULT IN DANGEROUS SITUATION TO PEOPLE. I WANT THEM TO ADMIT THAT PART FAILURE AND RECALL IT. *TR
SERVICE BRAKES, HYDRAULICJanuary 10, 2012
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BRAKE LIGHTS WOULD NOT ILLUMINATE WHEN THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE STOP LAMP SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
EXTERIOR LIGHTINGJanuary 2, 2012
LOW BEAM HEADLIGHT AND FOG LIGHT FAILURE HAPPENING OVER AND OVER AGAIN. LOW BEAM LIGHTS HAVE FAILED 7 TIMES IN THE PAST 8 MONTHS. FOG LIGHTS HAVE FAILED 4 TIMES IN THE LAST 8 MONTHS. BULBS CONTINUE TO BLOW AFTER REPEATED REPLACEMENTS BY TECHNICIAN AND OWNER. *TR
VEHICLE SPEED CONTROLDecember 27, 2011
AT APPROXIMATELY 5:45 LAST NIGHT, WHILE CHANGING LANES AND ACCELERATING FROM 35 TO 40 MPH, MY SANTA FE SUDDENLY FLOORED ITS OWN ACCELERATOR PEDAL AND WOULD NOT RELEASE. TRIED TO 'FIGHT IT' WITH THE BRAKE PEDAL BUT NOTHING WOULD RELEASE THE ACCELERATOR, INCLUDING PUMPING IT SLIGHTLY. THE WAY WE GOT THE CAR TO STOP WAS BY PUTTING ON THE PARKING BRAKE, PUSHING THE BRAKE PEDAL TO THE FLOOR AND TRYING TO DOWNSHIFT THE CAR IN DRIVE (BECAUSE IT WOULD NOT LET US PUT THE CAR INTO NEUTRAL). WHEN IT GOT SLOW ENOUGH (15 MPH OR SO), WE CUT THE ENGINE AND THE CAR SCREECHED TO A HALT, BURNING RUBBER SMELLING SURROUNDING US. ONLY THEN COULD WE PUT THE CAR INTO 'PARK'. ONCE WE RESTARTED THE CAR IT DID NOT DO THE ACCELERATION AGAIN. OUR DEALER IS PRETENDING THIS IS NOT AN ISSUE, THOUGH A VERY QUICK GOOGLE SEARCH SHOWS THAT THIS VERY MUCH IS A KNOWN ISSUE THAT THEY ARE IGNORING. IT IS MY BELIEF THAT THEY ARE WAITING FOR DEATHS TO HAPPEN BEFORE ACTING ON THIS ISSUE AND FIXING IT. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS ADDRESSING IMMEDIATELY. *TR
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)December 27, 2011
ESC OFF LIGHT IS ILLUMINATED WHEN VEHICLE IS NOT IN PARK, AND CHECK ENGINE LIGHT IS ILLUMINATED. BRAKE LIGHTS DON'T WORK (SEEM TO BE ALWAYS ON). I GOT THE PROBLEM CODE FROM THE VEHICLE, DID SOME RESEARCH, AND FOUND HYUNDAI CAMPAIGN 092 COVERED THESE CONDITIONS CAUSED BY A FAULTY STOP LAMP SWITCH. I CONTACTED HYUNDAI, AND THEY INFORMED ME MY VEHICLE WAS MANUFACTURED (JULY 2006) PRIOR TO THE RECALL DATE RANGE (WHICH STARTED IN OCT 2006), AND WOULD NOT BE REPLACED WITHOUT CHARGE BY A DEALER. THIS IS THE SAME PROBLEM AS WAS COVERED IN THE RECALL, AND HYUNDAI SHOULD BE LIABLE TO FIX IT! *TR
AIR BAGSDecember 23, 2011
HI, I TOOK MY CAR TODAY TO HYUNDAI OF WHITE PLAINS FOR "AIR BAG" WARNING CAMPAIGN "CAMP 103". THE DEALERSHIP CHARGED ME 119 USD FOR THIS. I AM TRIED TO CONTACT HYUNDAI AS I DID NOT GETS SATISFACTORY ANSWER WHEN I CALLED HYUNDAI CUSTOMER CONNECT. I AM WRITING MY CONCERN TO NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION BY THIS COMPLAINT. ACCORDING TO THE RECALL LETTER THIS CHECK/REPAIR SHOULD BE FREE OF CHARGE AND THIS IS MISS LEADING PART ON HYUNDAI MOTORS, USA. PLEASE LOOK IN TO THIS MATTER AND HELP ME AS A CUSTOMER OF VEHICLE WITH RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)December 13, 2011
ESC OFF INDICATOR STAYS ILLUMINATED PROBLEM: NO BRAKE LIGHTS. DEALERSHIP STATES MY VEHICLE IS OUTSIDE THE MANUFACTURE DATE RANGE INCLUDED IN THE TSB CAMPAIGN # 092 / 09-01-018 AND WILL NOT REPLACE THE STOP LAMP SWITCH UNDER WARRANTY. (MY SANTA FE WAS MANUFACTURED IN JUNE 2007). APPROX. $75 REPLACEMENT COST FOR A KNOWN ISSUE. ACCORDING TO ONLINE FORUMS THIS PROBLEM IS NOT LIMITED TO THE MANUFACTURE DATES INDICATED IN THE TSB. THIS IS A SERIOUS SAFETY ISSUE; ONE THAT I WOULD HAVE HOPED HYUNDAI WOULD TAKE MORE SERIOUSLY. *TR
SERVICE BRAKES, HYDRAULICDecember 6, 2011
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STABILITY CONTROL WARNING LAMP ILLUMINATED AND SHE WAS UNABLE TO ENGAGE THE CRUISE CONTROL. THE CONTACT ALSO MENTIONED THAT THE BRAKE LIGHTS DID NOT WORK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE BRAKE LIGHT SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE HER VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 78,000.
SUSPENSION,TIRESNovember 27, 2011
SECOND SET OF TIRES CUPPING. FIRST SET REPLACED AT 23000 MILES. CURRENT TIRES BAD AT 58000 MILES. HAVE NO REASON FOR THIS. TIRE ROTATION DONE EVERY 5000 MILES. TIRES NOT OVER-INFLATED. NOT ALIGNMENT ISSUE, ALTHOUGH ALIGNMENT WAS DONE AND BOLTS REPLACED AT 23000 MILES. SOUNDS LIKE A HYUNDAI SUSPENSION PROBLEM. *TR
ELECTRICAL SYSTEM,AIR BAGSNovember 24, 2011
I RECEIVED A RECALL LETTER FROM HYUNDAI CONCERNING THE AIRBAGS IN THE VEHICLE. I REALIZED THAT MY AIRBAG LIGHT ON MY DASH HAD BEEN ON FOR A LONG TIME, PERHAPS A YEAR OR TWO, BUT I THOUGHT THAT WAS NORMAL AND DIDN'T REALIZE IT MEANT IT DIDN'T WORK. I BROUGHT MY VEHICLE TO THE DEALER AND THEY PERFORMED THE REPAIR RELATED TO THE RECALL. THE DEALER STATED THAT THE REPAIR DID NOT FIX THE PROBLEM AS THE AIRBAG LIGHT WAS STILL ON. I AGREED TO PAY THE DIAGNOSTIC CHARGE SO THE DEALER COULD FIND THE PROBLEM. THE DEALER SAYS THERE IS A SHORT IN THE WIRING HARNESS THAT IS THE CAUSE OF THE PROBLEM WHICH WOULD COST $1500 TO FIX. THEY SAID THE SRS COMPUTER AND AIRBAG SENSOR MAY ALSO NEED TO BE REPLACED FOR A COST OF $600 AND $400 RESPECTIVELY. *TR
SERVICE BRAKES, HYDRAULICNovember 14, 2011
WITH OUT ANY WARNING MY REAR BRAKES FAILED. I HAD TO APPLY AS MUCH BRAKE PEDAL AS I COULD TO STOP THE VEHICLE. AFTER THAT I KEPT MY SPEED DOWN TO A SPEED THAT I FEEL THAT I COULD STOP THE CAR SAFELY. A SHORT TIME AFTER THAT THE FRONT BRAKES STARTED SHUDDERING. I WAS HEADED FOR MY COTTAGE IN NORTH ONTARIO AT NIGHT WERE THERE ARE NO GARAGES SO I HAD TO HAVE PARTS SENT TO THAT LOCATION WERE I REPLACED THE FRONT AND REAR ROTORS AND BRAKE PADS. IF HAD TO MAKE AN EMERGENCY STOP WITH THE BRAKES IN THAT CONDITION I WOULD HAVE SURELY HAD AN ACCIDENT. LUCKILY THE TRAFFIC WAS LIGHT. THE REAR BRAKE PAD WAS SO TIGHT IN THE CALIPER THAT I HAD TO HIT IT WITH A HAMMER TO FREE IT AND I HAD TO GRIND PART OF THE NEW PAD SO THAT IT WOULD FIT LOOSE IN THE CALIPER. I HAVE TO ASSUME THAT THE FRONT BREAKS HAD TO WORK SO HARD WITH NO BACK BREAKS THAT THE FRONT ROTOR WARPED FROM THE HEAT SINCE THEY WERE FINE UP TO THAT TIME. THIS IS DEFINITELY A DESIGN FLAW IN THE HYUNDAI BRAKES. THE FIT OF THE BRAKE PAD TO THE CALIPER IS TOO CLOSE AND THE SLIGHTEST AMOUNT OF RUST CAUSES THEM TO JAM. EVEN WITHOUT RUST THE NEW ROTORS WERE SO TIGHT THAT ANY GOOD MECHANIC WOULD NOT INSTALL THEM IN THAT CONDITION. THIS IS A SERIOUS FAULTS AND I AM NOT ALONE WITH THIS PROBLEM. HYUNDAI'S ANSWER IS TO PAY $ 200 EVERY YEAR AND HAVE THE BRAKES SERVICED. THIS IS NOT A SOLUTION SINCE THEY COULD SEIZE UP TO 6 MONTHS AFTER SERVICE THE WAY THE HYUNDAI BRAKE PARTS ARE RUSTING. I HAD CHECK ALL MY BRAKES AT THE END OF THE WINTER AND THEY SEEMED TO BE FINE. THE PADS WERE NOT WORN AND THE CAR WAS STOPPING OKAY. [XXX] NOTE THAT I LIVE IN CANADA BUT THE CAR WAS PURCHASED IN BUFFALO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AIR BAGSNovember 4, 2011
AFTER THE (AIRBAG) LIGHT CAME ON IN TRANSIT TO A DEATH IN THE FAMILY TWO HOURS AWAY! I FELT THE TRUCK WAS UNSAFE TO DRIVE AN SET UP AN APPOINTMENT TO HAVE CHECKED OUT AT A HYUNDAI DEALER OUT OF TOWN. THE DEALER CHARGED ME $48 TO TELL ME THAT A PART IN THE STEERING WHEEL FAILED AND WOULD HAVE TO BE REPLACED (CLOCK SPRING) AT A COST TO ME FOR $1300 FOR THE PART. I SAID I COULDN'T AFFORD THAT RIGHT NOW. NOW I'M DRIVING A UNSAFE VEHICLE AND THE DEALER DOESN'T SEEM TO CARE. AFTER READING MANY COMPLAINTS ABOUT AIRBAGS NOT GOING OFF WHILE IN ACCIDENTS I FEEL DEALERS ARE IGNORING PROBLEMS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
AIR BAGSOctober 31, 2011
I HAVE MOVED SINCE THE RECALL HAS COME OUT ON THE 2007 SANTA FE. I DO NOT KNOW IF HE LETTER CAME. I WAS INFORMED IF I DID NOT HAVE A LETTER THEY WILL NOT FIX THE RECALL. WHAT CAN I DO? IT HALL HYUNDAI ON JEFFERSON AVE, NORFOLK, VA. *TR
SERVICE BRAKES, HYDRAULICOctober 14, 2011
ROTORS NEEDED TO BE REPLACED AT COST OF $375 AT ONLY 18,500 MILES.. ROTORS SHOULD NOT NEED REPLACING AT SUCH A LOW MILEAGE. TOOK IT TO DEALER WHO STATED THAT IT WAS DUE TO RUST FROM SALT ON ROADS. HAVE OWNED NUMEROUS VEHICLES PRIOR AND DRIVEN ON SAME ROADS AND NEVER NEEDED ROTOR REPLACEMENT SO EARLY. INTERNET IS FILLED WITH HYUNDAI OWNERS WITH SIMILAR COMPLAINTS. HYUNDAI USES INFERIOR PARTS AND IS AWARE OF THESE NUMEROUS COMPLAINTS BUT DOES NOTHING TO FIX THE PROBLEM. SOMETHING MUST BE DONE TO PROTECT THE PUBLIC FROM HYUNDAI'S DEFECTIVE PRODUCTS OR PEOPLE WILL CONTINUE PAYING FOR EXPENSIVE BRAKE WORK AT EXTREMELY LOW MILEAGES. WILL NEVER BUY A HYUNDAI AGAIN!! *TR
AIR BAGSOctober 13, 2011
AT 61,179 MILES THE AIR BAGS LIGHT ON THE DASHBOARD APPEARED LITE. DEALERSHIP TROUBLESHOOT TO A FAULTY AIR BAG COMPUTER. COMPUTER NOT COVERED UNDER EXTENDED WARRANTY. NOTICED ON NHTSA WEBSITE A FEW HIGHER MILEAGE VEHICLES ARE EXPERIENCING THIS PROBLEM. REQUESTING AN INVESTIGATION INTO HYUNDAI'S QUALITY PRACTICES RELATING TO POTENTIAL SAFETY ISSUES. IF THE AIR BAG COMPUTER IS MALFUNCTIONING WILL AIRBAGS STILL DEPLOY IN AN ACCIDENT? NHTSA- QUESTION - IF NOT IS THIS A RE-CALLABLE EVENT. PLEASE ADVISE ALL HYUNDAI SANTA FE OWNERS WHETHER THIS A SAFETY HAZARD AND WHAT PREVENTABLE MEASURES CAN BE TAKEN.? *TR
ELECTRICAL SYSTEM,AIR BAGSOctober 12, 2011
WIFE'S CAR-DRIVING ONE DAY AND NOTICED AIRBAG WARNING LIGHT ON. TOOK TO DEALER. DEALER SAID IT WAS SAFE TO DRIVE WHILE PART WAS ORDERED, WOULD NOT OFFER LOANER. CAME BACK AND HAD PART INSTALLED A WEEK-1/2 LATER, AFTER FINALLY GOT PART NOTICE IN MAIL. PART REPLACED-NO LIGHT ANYMORE. PROBLEM IS BACK AGAIN. CALLED CUSTOMER SERVICE, BUT THEY DON'T SEEM TO BE TOO CONCERNED. *KB
VISIBILITYOctober 11, 2011
DRIVER SIDE SUN VISOR CAME DOWN WHILE DRIVING VERY DANGEROUS. IF YOU CONTACT COMPANY THEY WILL BE GLAD TO SELL YOU ANOTHER ONE THAT WILL BREAK. JUST A MATTER OF TIME THIS PART IS GOING TO BREAK AND CAUSE AN ACCIDENT. BY LOOKING AT THE OTHER COMPLAINTS I AM NOT THE ONLY ONE. PASSENGER SIDE HAS BROKE TO. *KB
EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)October 4, 2011
STOP LAMP SWITCH REPLACED WITHOUT ANY PROBLEM NOTED ON 28 OCT 2009 BY DEALER UNDER RECALL. 3 OCTOBER 2011 THE ELECTRONIC STABILITY CONTROL OFF SWITCH ILLUMINATES AND DEALER REPLACES STOP LAMP SWITCH AND CHARGES $71.00. HYUNDAI STATES THESE ARE VALID CHARGES ON THIS RECALLED ITEM SINCE IT WAS ALREADY REPLACED ONCE. *TR
EXTERIOR LIGHTING,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)October 3, 2011
MY ESC LIGHT COMES ON AND GOES OFF INTERMITTENTLY WHILE DRIVING, THIS HAS BEEN HAPPENING FOR PROBABLY THE PAST YEAR. I HAVE NEVER NOTICED ANY EFFECT ON THE PERFORMANCE OF THE VEHICLE AND SINCE I DIDN'T KNOW WHAT ESC WAS I DID NOT PAY IT A GREAT DEAL OF ATTENTION TO IT. MY PASSENGER AIR BAG LIGHT ALSO DOES THIS "COMING ON AND GOING OFF THING" SO I ASSUMED IT WAS A WEIRD DASH LIGHT GLITCH. ABOUT 4 MONTHS AGO VEHICLE STARTED HAVING ELECTRICAL PROBLEMS (POWER DOOR LOCKS SOMETIMES STOP WORKING). FINALLY TODAY I NOTICED MY REAR BRAKE LIGHTS WERE NOT COMING ON... OBVIOUSLY I WAS VERY CONCERNED AND CALLED HYUNDAI TO FIND OUT IF THERE WERE ANY RECALLS. HYUNDAI GAVE ME A CASE # BUT SAID MY VEHICLE IS NOT COVERED UNDER CURRENT RECALL, SO I AM NOT SURE IF ANYTHING IS WRONG? *TR
SUSPENSIONSeptember 13, 2011
RATTLING UNDERNEATH FRONT ON UNEVEN PAVEMENT. STABILIZER BAR REPLACED AT 79,000 MILES. I DON'T BELIEVE THIS IS NORMAL "WEAR AND TEAR". *TR
VISIBILITYSeptember 10, 2011
DRIVER SIDE SUN VISOR FELL DOWN WHILE I WAS DRIVING DOWN THE ROAD. I HAD TO PULL OVER TO THE SIDE OF THE ROAD AND REMOVE VISOR SO I COULD SAFELY DRIVE HOME. *TR
VISIBILITYSeptember 4, 2011
PASSENGER SIDE SUN VISOR FELL OUT OF "SOCKET" AND IS HANGING BY WIRES. THIS ITEM IS RARELY USED. FELL AS I WAS MOVING THROUGH A PARKING LOT. PUSHED BACK INTO "SOCKET" WHERE IT STAYS FOR A FEW MIN, THEN FALLS AGAIN. MY CAR IS RARELY DRIVEN, HAS ONLY 16K MILES ON IT, BOUGHT BRAND NEW. BY WHAT I HAVE READ ONLINE, IT SEEMS A COSTLY REPAIR, IF IT IS EVEN DEEMED FIXABLE. MAJOR HAZARD. NOT TO MENTION IT BEING AN OBVIOUS MANUFACTURER DEFECT. I HAVE NOT CONTACTED HYUNDAI AS TODAY IS SUNDAY AND THEY ARE CLOSED. I FAIL TO SEE HOW THIS ISSUE HAS NOT MADE IT TO A RE-CALL LEVEL YET... ONLINE, NUMEROUS 2007 SANTA FE COMPLAINTS WITH THIS VERY ISSUE! I FAIL TO SEE HOW THIS SHOULD BE A REPAIR COMING OUT OF MY POCKET! VERY DISAPPOINTED! *TR
VISIBILITYAugust 30, 2011
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER SIDE SUN VISOR FELL, OBSTRUCTING THE DRIVERS VISION. THE HINGES WERE FRACTURED AND THE SUN VISOR WAS BARELY HANGING BY THE WIRES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 31,991.
EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)August 25, 2011
ON MY 2007 HYUNDAI SANTE FE: CHECK ENGINE LIGHT IS ON. ESC OFF LIGHT IS ON. CRUISE CONTROL HAS STOPPED WORKING. I HAVE FOUND THAT THERE IS A NHTSA ACTION #PEO9003 AND ALSO A NHTSA RECALL CAMPAIGN NUMBER 09V122000 TO REPLACE THE STOP LAMP SWITCH WHICH CAUSES THESE MALFUNCTIONS.. IN A LETTER FROM HYUNDAI MOTOR AMERICA (CAMPAIGN 092/ 09-01-018) DATED JUN 2009, IT STATES THAT THESE MALFUNCTIONS MAY LEAD TO A CRASH. YET, WHEN I TOOK MY CAR TO THE HYUNDAI DEALER THEY REFUSED TO REPLACE THE STOP LAMP SWITCH AT NO CHARGE TO ME AS STATED IN THE LETTER. THE HYUNDAI TECHNICAL SERVICE BULLETIN STATES THAT DEALERS MUST PERFORM THIS CAMPAIGN ON ALL AFFECTED VEHICLES WHENEVER AN AFFECTED VEHICLE IS IN THE SHOP FOR ANY MAINTENANCE OR REPAIR. I HAVE HAD MY VEHICLE IN THE SHOP SEVERAL TIMES FOR UNRELATED ISSUES SINCE 2009 BUT THIS REPAIR WAS NEVER MENTIONED, OFFERED OR PERFORMED. I FEEL THAT I AM DRIVING AN UNSAFE VEHICLE AND HYUNDAI IS AVOIDING A MAJOR SAFETY ISSUE. *TR
EXTERIOR LIGHTINGAugust 23, 2011
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STOPPED IT WOULD NOT IDLE DUE TO THE BRAKE LAMP STOP SWITCH NOT OPERATING ACCORDINGLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY ADVISED HER THAT STOP LAMP SWITCH SENDS A SIGNAL TO THE ENGINE FOR IT TO GO INTO IDLE MODE, BUT HAD FAILED. THE STOP LAMP SWITCH MODULE NEEDED TO BE REPLACED AND WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT SHE WAS NOT INLCUDED IN NHTSA CAMPAIGN ID NUMBER 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT). THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
AIR BAGS,SEAT BELTSAugust 20, 2011
THE AIR BAG WARNING LIGHT IN THE MAIN DASH CONSOLE STAYS ILLUMINATED AFTER STARTING THE VEHICLE. I HAVE CONTACTED HYUNDAIUSA.COM CUSTOMER SERVICE & THEY JUST REFERRED ME TO THE DEALER WHERE I PURCHASED THE VEHICLE "CERTIFIED USED" AND THEY SAID THAT THE ORIGINAL WARRANTY DID NOT TRANSFER WHEN BOUGHT USED (5 YRS/60,000 MILES). JUST TO GET THE PROBLEM DIAGNOSED WOULD BE $95. SO I RESEARCHED ON THE INTERNET NHSTA WEBSITE AND I FOUND ALL OF THE SAME COMPLAINTS ABOUT THIS YEAR, MAKE & MODEL. ACCIDENTS HAVE BEEN REPORTED WHERE THE AIRBAG MALFUNCTIONS, SENSOR WARNING DOES NOT WORK PROPERLY, ETC. SO MY QUESTION TO THE NHSTA IS WHY HASN'T THIS VEHICLE BEEN RECALLED FOR AIRBAG WARNING LIGHT MALFUNCTION WITH ALL OF THE COMPLAINTS YOU HAVE RECEIVED? THIS IS A DANGEROUS SAFETY ISSUE ESPECIALLY IF IT PREVENTS AIRBAGS FROM DEPLOYING IN AN ACCIDENT. PLEASE INVESTIGATE WITH HYUNDAI & HOPEFULLY THIS CAN BE CORRECTED WITH A RECALL. THANK YOU
VISIBILITYAugust 17, 2011
2007 HYUNDAI SANTA FE DRIVER'S SIDE SUN VISOR BREAKS AND HANGS DOWN FROM ROOF AND BLOCKS THE DRIVER'S VISION. 1) I RARELY USE THE SUN VISOR; HOWEVER, ONE MORNING I CAME OUT AND THE VISOR WAS HANGING FROM THE ROOF BY WIRES (THESE POWER THE VANITY MIRROR LIGHT). THE VISOR BLOCKED MY VISION. 2) I PUSHED THE VISOR BACK UP INTO THE ROOF BRACKET. IT IMMEDIATELY FELL DOWN AGAIN. I REALLY APPLIED PRESSURE AND PUSHED IT BACK UP IN THE BRACKET. FIVE MINUTES LATER IT FELL DOWN AGAIN BLOCKING MY VISION. I THEN REMOVED THE HOLDING BRACKET FROM THE ROOF, INSERTED THE VISOR POST INSIDE IT AGAIN, AND REATTACHED THE BRACKET. THE VISOR FELL AGAIN. 3) I HAVE TO ORDER A BRAND NEW SUN VISOR TO REPLACE WHAT IS/WAS A PERFECTLY GOOD, ELECTRICALLY LIGHT FUNCTIONING, WORKING SUN VISOR. THE HYUNDAI SERVICE MANAGER TELLS ME HE SEES A LOT OF THESE VISORS THAT FALL, BUT THEY CAN'T BE REPAIRED AS SUPPOSEDLY A SPRING HAS BROKEN UP INSIDE THE MECHANISM. *KB
SERVICE BRAKES, HYDRAULIC,TIRESAugust 13, 2011
2007 HYUNDAI SANTA FE; FRONT RIGHT TIRE LOCKS UP WHILE DRIVING. THIS HAS HAPPENED AT VARIOUS SPEEDS 5 MPH TO 70 MPH FOR THE PAST 2 YEARS. I HAVE HAD THE TIRES ROTATED TO ENSURE THAT IT IS NOT A PARTICULAR TIRE. I HAVE HAD THE DEALER LOOK AT THE SUV, THEY SAID THEY COULD NOT REPLICATE THE PROBLEM. THE DEALER STATES ALL RECALL ITEMS HAVE BEEN ADDRESSED, BUT OUR PROBLEM STILL OCCURS. MY WIFE DID AN 800 MILE TRIP LAST MONTH WITH NO PROBLEMS, THE FOLLOWING WEEK SHE COMPLAINED IT HAPPENED 4 TIMES IN ONE WEEK. THE ESC OFF LIGHT HAS TURNED ON IN CONJUNCTION WITH THESE EVENTS, HOWEVER THERE HAVE BEEN TIMES WHEN THE ESC OFF LIGHT WILL TURN ON, BUT NO INCIDENTS WITH THE TIRE LOCKING HAS OCCURRED. IN THE CASES OF HIGHER SPEEDS 50+ THE TIRE WILL LOCK, SPEEDS WILL DECREASE, OF COURSE WITH THE TIRE DRAGGING THE CAR PULLS. I WILL SWERVE THE CAR BACK AND FORTH TO SEE IF THE TIRE WILL UNLOCK. ONCE I WAS IN AN HOV LANE IT ALMOST BROUGHT US TO A STOP WITH NO SHOULDERS TO GET THE CAR OUT OF TRAFFIC. ONCE AT LOW SPEED (5 MPH) COMING OUT OF A PARKING LOT THE TIRE LOCKED UP AND DID NOT RELEASE BRING THE CAR TO A STOP, MY WIFE STATED THAT SHE HAD TO PUMP THE BRAKES TO GET IT TO RELEASE. THE PROBLEM IS INTERMITTENT, I CAN NOT GET IT TO FAIL ON DEMAND, OR KNOW WHAT CAUSES IT TO DO SO. IN THE EVENT FOR THE ESC OFF LIGHT, BUMPY ROADS WILL TRIGGER THAT, FOR EXAMPLE A PARTICULAR HIGHWAY IN LAS VEGAS WAS WIDENED THE WIDENED AREA IS NOT A VERY SMOOTH RIDE. 30 SECONDS INTO THE AREA THE ESC OFF LIGHT WILL APPEAR. THAT I CAN REPLICATE. BUT THE TIRE HAS NEVER STOPPED ROTATING IN THIS SECTION. ONCE ON RURAL HIGHWAY IN ARIZONA, ONCE IN HOV LANE IN LAS VEGAS, DOZENS OF TIMES ON LOCAL STREETS, 8 TIMES ON HIGHWAYS AT FREEWAY SPEEDS. MY WIFE AND I ARE ALERT WHILE DRIVING, THERE ARE NO WARNINGS WHEN THIS WILL OCCUR, HOWEVER ONCE IT DOES OCCUR WE ARE ABLE TO RESPOND QUICKLY TO THE TIRE DRAGGING/PULLING (NOT SPINNING) HAVE BEEN FORTUNATE NO ACCIDENTS. *TR
EXTERIOR LIGHTING,SERVICE BRAKES, ELECTRICAugust 12, 2011
BRAKE LIGHT SWITCH MALFUNCTIONING. *TR
VISIBILITYAugust 8, 2011
BOTH SUN VISORS HAVE BROKEN ON MY 2007 HYUNDAI SANTA FE. THEY HAVE NOT BEEN ABUSED IN ANY WAY. THEY COST $113 EACH TO REPLACE. MANY OTHER HYUNDAI OWNERS HAVE COMPLAINED OF THIS DEFECT. PLEASE ISSUE A RECALL. THANK YOU. *TR
SERVICE BRAKES, HYDRAULIC,EQUIPMENTAugust 6, 2011
WHILE WAITING TO CROSS A RAILROAD CROSSING THE TWO CARS AHEAD OF ME STARTED MOVING. THE FIRST CAR SUDDENLY STOPPED CAUSING THE 2ND CAR TO HIT IT. I SLAMMED ON MY BRAKES BUT MY CAR SURGED AHEAD INTO THE CAR IN FRONT OF ME CAUSING MUCH DAMAGE OF THAT CAR AND CONSIDERABLE DAMAGE, (UNDRIVABLE) TO MY CAR. POLICE WERE CALLED AND A REPORT TAKE,. I SREPPED ON MY BRAKES HARD YET I SURGED FORWARD VERY FAST. ABOUT THREE MONTHS EARLIER I EXPERIENCED THE SAME PROBLEM COMMING OUT OF A STORE PARKING LOT ONTO A BUSY ROAD. I APPLIED MY BRAKE ONLY TO HAVE THE CAR KEEP GOING FORWARD ALMOST ENTERING ON COMING TRAFFIC. I COULD ONLY ASSUME WHEN I APPLIED THE BRAKE MY FOOD HIT THE ACCELERATOR ON THE DOWN PUSH. I FEEL THE SAME THING HAPPENED DURING THE AUG. 4, 2011 ACCIDENT. I WONDER IF THERE HAVE BEEN OTHER INCIDENTS LIKE THIS, I WEAR A SIZE 11 EEE SHOE WHICH IS PETTY WIDE, THE ONLY REASON I COULD SEE FOR HITTING BOTH THE BRAKE AND ACCELERATOR. *TT
STEERING,SUSPENSION,TIRESAugust 5, 2011
PLEASE CONDUCT AN INVESTIGATION INTO NUMEROUS COMPLAINTS REGARDING PREMATURE TIRE WEAR, SUSPENSION AND STEERING IN 2007 SANTA FE. I THINK THEY ARE CONNECTED AND AFFECT EACH OTHERBY POOR DESIGN OR MANUFACTURING PROCESS. PURCHASED AS NEW VEHICLE IN 12/2007. NOTICED WOBBLE IN STEERING WHEEL A DIFFERENT SPEEDS, CONDITIONS AT 3K MILES. DEALER FOUND NOTHING WRONG. NOTICED RATTLE AND KLUNKING NOISE IN LEFT FRONT WHEN DRIVING ON UNEVEN PAVEMENT AT 12K MILES. NO DEALER OR MECHANIC COULD DIAGNOSE ANYTHING WRONG. REPLACED ALL 4 TIRES AT 26K BECAUSE FRONT RIGHT TIRE WORN TO BELT ON INSIDE. ALL WHEELS ALIGNED AT SAME TIME. STILL HAD WOBBLE, VIBRATION AT DIFFERENT SPEEDS, ACCELERATING, COASTING, ETC. NUMEROUS BALANCING AND ROTATIONS. MECHANIC COULD NOT FIND ANYTHING WRONG. AT 31K, REPLACED SWAY BARS AND LINKS, HAD WHEELS BEARINGS SERVICED. STILL WOBBLING, RATTLE IN FRONT END AND UNEVEN STEERING. AT 32K, HAD WHEEL BEARINGS REPACKED, ANOTHER FRONT END ALIGNMENT, AND ALL WHEELS,TIRES RECALIBRATED TO HYUNDAI SPECIFICATIONS. VEHICLE DROVE PERFECTLY...FOR 3 DAYS. ALL RATTLES, NOISES, WOBBLES, UNEVEN STEERING PROBLEMS RETURNED. GOING BACK TO DEALER 3RD TIME IN 1 MONTH. RATTLE AND WOBBLE GETS WORSE EVERYDAY. DON'T FEEL SAFE DRIVING THIS VEHICLE. I DRIVE 15 MILES TO AND FROM WORK ON SMALL EXPRESSWAY IN AUSTIN, TX. NO OFF ROADING, NO PULLING ANY TRAILERS. ONLY HAIL DAMAGE TO EXTERIOR. NO FRONT END COLLISIONS, ENGINE PROBLEMS OR SUSPENSION DAMAGE BEFORE THESE PROBLEMS WERE NOTICED. (SMALL COLLISION AT 30,500K. I WAS AT STOP, DRIVER IN BACK REAR-ENDED ME AT 5MPH. MY FRONT END TAPPED CAR IN FRONT OF ME. DEALER BODY SHOP REPLACED FRONT BUMPER "SHOCK ABSORBERS. NO DAMAGE TO FRAME OR SUSPENSION. IS THIS A SUBFRAME PROBLEM, AXLE ASSEMBLY ISSUE OR WHAT? LOTS OF COMMENTS/COMPLAINTS ON INTERNET REGARDING PROBLEMS LIKE THIS. AGAIN, I DO NOT FEEL SAFE DRIVING THIS CAR ANY FURTHER THAN TO AND FROM WORK. CANNOT AFFORD TO TRADE IN, BUY DIFFERENT VEHICLE. . *TT
SERVICE BRAKES, HYDRAULICJuly 27, 2011
TL* THE CONTACT OWNS A 2007 HYUNAI SANTA FE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A GRINDING AND SQUEALING NOISE UPON ENGAGING THE BRAKE PEDAL. ALSO, THERE WAS A BURNING ODOR COMING FROM THE OVERHEATED BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY RESURFACED BOTH FRONT AND REAR ROTORS. ALSO, THE FRONT AND REAR BRAKES WERE REPLACED. THE IDENTICAL FAILURE RECURRED TWO YEARS LATER. THE MANUFACTURER WAS NOTIFIED OF THE PREMATURE BRAKE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 08/31/11 *BF UPDATED 2/21/12 *CN
AIR BAGSJuly 22, 2011
JUST BOUGHT USED FROM LUTHER HYUNDAI BLOOMINGTON MN,WITH ADULT PASSENGER IN SEAT ,WEIGHT 110 LBS, THE AIR BAG WILL NOT TURN ON AIR BAG LIGHT SAYS AIR BAG OFF, DO NOT BUY A HYUNDAI IF YOU MAY HAVE A PASSENGER WHO WEIGHS LESS THAN 130 HYUNDAI SAYS ADULT PASSENGER HAS TO RIDE IN BACK SEAT .MANY ASIAN PEOPLE ARE NOT HEAVY ENOUGH TO MAKE AIR BAG WORK SUPPOSED TO BE THE SAFEST CAR , TO BAD REALLY NICE CAR WILL HAVE TO BRING BACK AND BUY A TOYOTA HIGHLANDER
VISIBILITYJuly 19, 2011
THE SUN VISORS ON MY 2007 HYUNDAI SANTA FE FELL OFF. THE PASSENGER SIDE FELL OFF ABOUT A YEAR AGO AND HUNG BY WIRES UNTIL IT BROKE OFF. THE DRIVER SIDE FELL OFF WITHOUT FORCE AND WOULDN'T STAY UP WHILE DRIVING MAKING DRIVING EXTREMELY HAZARDOUS. I HAD TO HOLD THE VISOR UP WITH MY HEAD WHILE DRIVING TO SEE TO DRIVE. *KB
POWER TRAINJuly 18, 2011
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FEA. THE CONTACT STATED THAT WHILE PARKED, A CHILD SHIFTED THE GEAR SHIFTER FROM PARK TO DRIVE AND THE VEHICLE CRASHED INTO A WALL. THE CONTACT EXPRESSED CONCERN BECAUSE SHE BELIEVED THE VEHICLES GEAR SHIFTER SHOULD NOT HAVE MOVED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
SERVICE BRAKES, HYDRAULICJuly 13, 2011
HYDRAULIC BRAKE PROBLEMS ON HYUNDAI SANTA FE 2007. REAR BRAKES ON DRIVERS SIDE CALIPER SIEGE CAUSING TO WARE OUT BRAKE PADS AND ROTOR. REPLACE THEM ONCE ALREADY. CALLED THE HYUNDAI DEALER THEY SAID IT WILL NOT BE COVERED. I SEE THERE ARE A LOT OF COMPLAINTS WITH THE SAME PROBLEM WITH THE REAR LEFT CALIPER AND NO ONE CAN HELP. *TR
TIRESJuly 12, 2011
LOCAL CITY DRIVING. JUST OVER 12K MILES ON VEHICLE. EXCESSIVE WEAR ON THE INSIDE SHOULDERS OF THE FRONT TIRES. *TT
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROLJuly 8, 2011
THROTTLE POSITION SENSOR FAILED, RESULTING IN NO RESPONSE WHEN ACCELERATOR WAS DEPRESSED. CAR WOULD ONLY IDLE. *TR
VISIBILITYJuly 2, 2011
DRIVERS SIDE VISOR BROKE ALLOWING THE VISOR TO FALL INTO FIELD OF VIEW. *TR
SERVICE BRAKES, HYDRAULICJune 17, 2011
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE STARTED MAKING A GRINDING NOISE AND THE REAR BRAKE CALIPERS LOCKED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE SLIDE PLATE AND BRAKE PADS FROZE AND REMAINED ON THE ROTORS, AS A RESULT. THE DEALER HAD TO REPLACE THE ROTORS AND BRAKE PADS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 37,200. UPDATED 07/21/11 *BF UPDATED 3/20/12 *CN
ELECTRONIC STABILITY CONTROL (ESC)June 17, 2011
MY 2007 SANTA FE WAS PURCHASED USED IN 2010. THE FIRST DAY I HAD IT, IT GAVE ME THE PROBLEM. EVERY SO OFTEN, I NEVER KNOW WHEN IT'LL HAPPEN, THE FRONT TIRES KIND OF LOCK UP WITH A GRINDING SOUND AND THE CAR VIOLENTLY JARS TO THE RIGHT. ALL THE WHILE, THE ESC LIGHT IS FLASHING. IT IS VERY SCARY AND I'M AFRAID MAY CAUSE AN ACCIDENT EVENTUALLY. WE HAVE TRIED DRIVING IT WITH THE ESC TURNED OFF AND IT DID NOT HELP. I BROUGHT IT TO THE DEALERSHIP AND THEY COULD NOT FIX ANYTHING. I LATER CALLED THEM WHEN IT KEPT HAPPENING AND THEY TOLD ME IT WAS JUST "A BURP" AND THEY WOULDN'T BE ABLE TO DETECT IT UNLESS IT HAPPENED WHILE HOOKED UP TO THEIR COMPUTER, WHICH OF COURSE IS IMPOSSIBLE. NOT MUCH LATER, WITH ONLY 3 OF MY 6 SIX YEARS UP AND ONLY ABOUT HALF OF MY COVERED MILEAGE USED, THE DEALERSHIP SENT ME A LETTER TELLING ME MY WARRANTY WAS EXPIRED. I HAVE RECENTLY HAD TWO MECHANICS CHECK IT OUT AND THEY CANNOT FIX IT. I DO NOT TRUST THIS CAR AND WOULD GIVE ANYTHING TO GO BACK IN TIME AND PURCHASE AN AMERICAN CAR INSTEAD!! *TR
VISIBILITYJune 13, 2011
DRIVING 2007 HYUNDAI SANTA FE ON HIGHWAY SUDDENLY THE SUN VISOR DROPS INTO MY FACE FROM ITS CORNER ATTACHMENT, DANGLING BY ONLY ELECTRICAL WIRE. GRABBED SUN VISOR AND LIFTED UP, PREVENTING POTENTIAL ACCIDENT WITH OTHER VEHICLES. HYUNDAI SERVICE DEALERSHIP REFUSED FREE REPLACEMENT DUE TO BEING OUT OF WARRANTY. GAVE ESTIMATE $150 TO REPLACE. THERE ARE DOZENS OF SAME DEFECT ONLINE WITH 2007 HYUNDAI SANTA FE DRIVER SIDE SUN VISOR DROPPING FROM EXACT SAME LOCATION. BECAUSE IT IS VERY DANGEROUS NOT TO FIX WE HAD TO PAY FOR THE SAFETY OF OUR FAMILY ONBOARD. HYUNDAI STILL REFUSING TO DO RECALL. FILING COMPLAINT WITH STATE ATTORNEY GENERAL OFFICE OF CONSUMER AFFAIRS. *TR
AIR BAGS,EQUIPMENTJune 5, 2011
2007 HYUNDAI SANTA FE AIR BAG SENSOR LIGHT STAYS ON ALL OF THE TIME. *TR
ELECTRONIC STABILITY CONTROL (ESC)May 27, 2011
THE ELECTRONIC STABILITY CONTROL (ESC) ON MY 2007 HYUNDAI SANTA FE SE SHUTS OFF WHILE DRIVING. IT CANNOT BE FORCED BACK ON MY EITHER PUSHING THE ON/OFF SWITCH OR STOPPING THE CAR, SHUTTING OFF THE ENGINE, AND RESTARTING. THIS HAS HAPPENED APPROXIMATELY SIX TIMES OVER THE LAST YEAR. THE PROBLEM WAS FIRST NOTICED WHEN THE VEHICLE HAD APPROXIMATELY 20,000 MILES ON IT AND IS NOW HAPPENING MORE FREQUENTLY AT 46000 MILES. THE DEALER CANNOT DETERMINE THE CAUSE. *TR
VISIBILITYMay 23, 2011
2007 HYUNDAI SANTA FE DRIVER SIDE SUN VISOR FELL OUT AT THE PIVOT POINT, HANGING BY A WIRE. PLASTIC AT PIVOT POINT IS BROKEN. PART MUST BE REPLACED. *TR
VISIBILITYMay 19, 2011
THE DRIVER'S SIDE SUN-VISOR BROKE AT THE PLASTIC HINGE WHERE IT GOES INTO THE CEILING OF THE VEHICLE CAUSING THE SUN VISOR TO DROP DOWN AND OBSCURE MY VIEW OF THE ROAD. THIS CREATED A DANGEROUS SITUATION IN WHICH I COULD NOT SEE THE ROAD WHILE DRIVING. EVEN IN THE CLOSED AND STOWED POSITION, THE SUN VISOR PERIODICALLY DROPS DOWN OBSCURING MY DRIVING VIEW. THIS IS QUITE DANGEROUS IN THAT I CANNOT SEE THE ROAD FOR A FEW SECONDS AND AM DISTRACTED WHILE RE-STOWING THE VISOR.
VISIBILITYApril 29, 2011
WHILE DRIVING DOWN THE HIGHWAY, I OPENED MY SUN VISOR AND EVERYTHING WAS FINE, THEN SUDDENLY IT DROPPED DOWN INTO MY LINE OF SIGHT JUST DANGLING BY SOME WIRES! I COULD HAVE BEEN SERIOUSLY INJURED! AFTER TRYING TO PUSH IT BACK UP INTO THE HOLE, TO ONLY HAVE IT FALL DOWN IN MY FACE AGAIN AT ANY GIVEN TIME, I HAD TO JUST REMOVE IT COMPLETELY! TO ADD INSULT TO INJURY, THE PASSENGER SIDE VISOR DID THE SAME THING 2 DAYS AGO. I JUST CAN'T BELIEVE THE CHEAP PARTS USED ON THESE VISORS, THE KNOWLEDGE OF THE SAFETY HAZARD, AND THE LACK OF ACTION TAKEN TO FIX THIS! I WILL NEVER BUY A HYUNDAI AGAIN IF THIS IS THE SERVICE I AM GOING TO RECEIVE.
SERVICE BRAKES, ELECTRICApril 16, 2011
OUR 2007 HYUNDAI SANTA FE KEEPS HAVING BRAKE PROBLEMS - SEIZING, UNEVEN WEAR OF PADS, ETC. THE DEALERSHIP REPLACES THE PADS WHICH CONTINUE TO WEAR OUT OR WEAR VERY UNEVENLY EVERY FEW THOUSAND MILES (APPROX 5,000). OUR UNDERSTANDING FROM AN INDEPENDENT MECHANIC WE HIRED IS THAT THE CALIPERS AND THE SLIDER BRACKETS ARE POORLY MACHINED (EDMONDS ALSO REPORTS THE SAME PROBLEMS); THESE ARE THE REAL REASON THE BRAKE PADS WEAR UNEVENLY AND CONSTANTLY NEEDING REPLACING EVERY FEW THOUSAND MILES. PLEASE CONSIDER A RECALL OF ALL OF THESE CARS. OTHER MODEL YEARS ARE ALREADY UNDER RECALL. *TR
VISIBILITYApril 6, 2011
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE WITH A WEBASTO HILLANDIA SUNROOF, MODEL NUMBER 6380122. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10E038000 (VISIBILITY:SUN ROOF ASSEMBLY) AND HAD BEEN IN CONTACT WITH THE MANUFACTURER IN REGARDS TO A RECALL. THE MANUFACTURER ADVISED THAT THE PART NEEDED FOR REPAIRS WAS NOT AVAILABLE AND ON BACKORDER. THE SUN ROOF COULD NOT BE USED WITHOUT THE CLIP. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 34,000.
PARKING BRAKE,POWER TRAINMarch 15, 2011
WHILE MY CAR WAS OFF AND PARKED IN MY GARAGE (WITH NO KEYS IN IGNITION), MY 6 YEAR OLD SON WAS ABLE TO MOVE THE GEAR SHIFT FROM "PARK" TO "NEUTRAL/DRIVE". HE LATER SHOWED ME HOW HE USED "BOTH HIS HANDS AND PULLED REALLY HARD." MY CAR ROLLED OUT OF THE GARAGE, CROSSED THE BUSY STREET AND INTO THE NEIGHBORS DRIVE WAY (WITH MY SON IN IT!!!!!!). IT THEN STARTED TO ROLL FORWARD TOWARDS ME AND THE STREET ....UNTIL I COULD OPEN THE DOOR AND SLAM MY FOOT ON THE BRAKES. I WAS UNABLE TO GET THE GEAR BACK INTO THE "PARK" POSITION AND HAD TO BE PUSHED BACK INTO MY GARAGE. I THEN INSERTED THE KEY TO PLACE THE CAR INTO "PARK." *TR
VEHICLE SPEED CONTROLMarch 8, 2011
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL BECAME STUCK AS THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED. THE CONTACT PUMPED ON THE ACCELERATOR PEDAL UNTIL IT RELEASED AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000. UPDATED 03/23/11 *BF THE CONSUMER STATED THE DEALER REPLACED THE THROTTLE BODY ON 03/16/11. UPDATED 03/24/11
VEHICLE SPEED CONTROLMarch 7, 2011
SUDDEN UNINTENDED ACCELERATION 2007 SANTA FE HYUNDAI - 2ND TIME AROUND..THIS TIME ON A PRIVATE ROAD CAR ENGINE REVVED UP , ALL BRAKE SYSTEMS FAILED, COULD NOT SHIFT INTO NEUTRAL - MECHANISM WOULD NOT MOVE, HAD TO HOLD ON THE STIRRING WHEEL AND RIDE IT OUT.; SAW MAIN THOROUGHFARE COMING UP SWERVED INTO GAS STATION; SAW WALL HAD THOUGHT TO SWERVE INTO STREET; WOULD HAVE TOPPLED VEHICLE SAW SMALL PARK WENT ACROSS THOROUGHFARE UNTO PARK AREA; UNDERSTOOD CAR WAS AIRBORNE AND WHEN IT HIT THE GROUND WENT ON TWO WHEELS ON THE RIGHT HAND SIDE AND THEN CAME DOWN UNTO THE 4; STIRRED STRAIT INTO CLEARING BETWEEN TREES; SAMPLING AND DIRT STOPPED VEHICLE. 1 PASSENGER CONTESTS HE HAS SLIGHT FRACTURE ON SKULL; THE NEAR FATALITY MIGHT HAVE BEEN TO A PLAUSIBLE NUMBER OF CHILDREN, PARENTS, ADULTS , CARS AND TRACTOR TRAILERS ON MAIN ROAD. THIS COULD HAVE BEEN . THE AFTER RESULT IS THE NERVOUSNESS THAT RIDES IN ONE'S SOUL WHEN ON THE ROAD. HAD OVER 20 WITNESSES TO THIS EVENT. THIS IS AN ONGOING EPIDEMIC,MY CASE HAS BEEN IGNORED AND OTHER CASES HAVE BEEN IGNORED ISN'T IT TIME THAT THIS IS REVIEWED BEFORE REAL FATALITIES BECOME ACTUALIZATION. THANK YOU. *TR
VEHICLE SPEED CONTROLFebruary 25, 2011
WE WERE TRAVELING NORTH ON ROUTE 27 NEAR OXFORD, OHIO IN OUR 2007 HYUNDAI SANTA FE. WHILE PASSING A SLOW MOVING TRUCK, I REALIZED THAT THE CAR WAS ACCELERATING ON ITS OWN AND WE WENT FROM 40 MPH TO OVER 90 MPH IN SECONDS. (THE CAR'S HIGH SPEED WAS RECORDED BY OUR GARMIN GPS). I PRESSED HARD ON THE BRAKES AND FELT THE BRAKES BEING APPLIED, BUT THE ENGINE WAS STILL RACING AT FULL THROTTLE. I PRESSED VERY HARD ON THE BRAKES AGAIN, BUT THE CAR ONLY SLOWED DOWN A LITTLE. I PUSHED THE CRUISE CONTROL ON AND THEN OFF HOPING THE CAR WOULD STOP ACCELERATING. THAT DID NOT HELP. I PUT THE TRANSMISSION IN SHIFT MODE AND TRIED TO DOWNSHIFT SO THAT I COULD SLOW DOWN THE CAR, BUT THAT ONLY MADE THE ENGINE RACE EVEN FASTER. I FINALLY PUT THE CAR IN NEUTRAL, TURNED THE IGNITION KEY OFF AND APPLIED THE BRAKES TO SLOW THE CAR. WE PULLED OVER ONTO THE GRASS ON THE SIDE OF THE ROAD. THIS ALL HAPPENED IN A MATTER OF SECONDS. WE WAITED ON THE SIDE OF THE ROAD FOR A FEW MINUTES AND THEN STARTED THE CAR AGAIN AND IT SEEMED FINE. THE ENGINE WAS IDLING AT A NORMAL RATE AND THERE WERE NO ENGINE WARNING LIGHTS. WE CONTINUED OUR TRIP CAUTIOUSLY, MAINTAINING A DISTANCE FROM THE CARS AHEAD AND MOST OF THE TIME KEPT A HAND ON THE SHIFT, SO THAT THE CAR COULD QUICKLY BE PUT IN NEUTRAL AGAIN. I TOOK THE CAR TO THE HYUNDAI DEALER ON MONDAY. THEY RAN VARIOUS TESTS BUT REPORTED THAT THEY COULD NOT FIND ANYTHING WRONG. I TOLD THE SERVICE MANAGER THAT IT WAS UNACCEPTABLE. WE WERE SURE THERE WAS A SERIOUS DEFECT WITH THE CAR. HE THEN CONTACTED HYUNDAI CORPORATE HEADQUARTERS AND THEY PROPOSED KEEPING THE CAR FOR SEVERAL DAYS SO THAT THEY COULD ROAD TEST THE CAR WITH DIAGNOSTIC TOOLS ATTACHED. WE WERE CONCERNED ALLOWING THEM TO DRIVE THE CAR AND DECIDED TO SELL IT BACK TO THE DEALER. THE DEALER COULD THEN RUN WHATEVER TESTS THEY NEEDED TO TRY AND FIGURE OUT THE PROBLEM.
VISIBILITYFebruary 15, 2011
DRIVING 2007 HYUNDAI SANTA FE ON BUSY FREEWAY WITH HUSBAND AS PASSENGER. SUDDENLY THE DRIVER SIDE SUN VISOR DROPS INTO MY FACE FROM ITS CORNER ATTACHMENT, DANGLING BY ONLY ELECTRICAL WIRE. HUSBAND GRABBED SUN VISOR AND LIFTED UP, PREVENTING POTENTIAL SERIOUS ACCIDENT WITH SURROUNDING VEHICLES. TALKED TO HYUNDAI SERVICE DEALERSHIP; THEY REFUSED FREE REPLACEMENT DUE TO BEING OUT OF WARRANTY. GAVE ESTIMATE $185 PLUS TO REPLACE. ONLINE COMPLAINT WEBSITES DETAIL DOZENS OF SAME DEFECT WITH 2007 HYUNDAI SANTA FE DRIVER SIDE SUN VISOR DROPPING FROM EXACT SAME LOCATION, AND DEALERS ADMITTING FACTORY USE OF CHEAP PLASTIC ASSEMBLY AS CAUSE. WE CONTACTED HYUNDAI CORPORATE IN FOUNTAIN VALLEY, CA. THEY REFUSED TO INITIATE DEFECTIVE DRIVER SIDE SUN VISOR RECALL. SAID THEY NEEDED MORE COMPLAINTS TO JUSTIFY RECALL. TOLD THEM IT'S BEEN 4 YEARS, AND THERE ARE ALREADY DOZENS OF COMPLAINTS. ADVISED THEM IT'S VERY DANGEROUS NOT TO DO RECALL. SERIOUS LIABILITY ISSUES. HYUNDAI CORPORATE REFUSED TO CONSIDER RECALL AS OF 02/15/11. CURRENTLY PROPPING UP SUN VISOR UNTIL RECALL IS INITIATED. FILING COMPLAINT WITH STATE ATTORNEY GENERAL OFFICE OF CONSUMER AFFAIRS. *TR
STEERINGFebruary 14, 2011
LOSS OF POWER STEERING WHEN TURNING. VERY HARD TO TURN. AT ONE POINT IT TOOK MY HUSBAND TO HELP ME TURN THE STEERING WHEEL FROM THE PASSENGER SEAT. HAS HAPPENED ON SEVERAL OCCASIONS. THE VEHICLE HAS BEEN TO DEALER NUMEROUS TIMES FOR SERVICE FOR THIS PROBLEM BUT THEY ARE UNABLE TO CORRECT PROBLEM OR FIND THE SOURCE OF THE PROBLEM. *TR
TIRESJanuary 6, 2011
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING 45 MPH, THE TIRES BOUNCED BECAUSE OF MULTIPLE DEFECTS WITHIN THE TIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT HE SHOULD ROTATE OR REPLACE THE TIRES TO CONTROL THE SUSPENSION. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 26,000.
ELECTRICAL SYSTEM,AIR BAGSJanuary 3, 2011
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY INFORMED THE CONTACT THAT THERE WAS A WIRING MALFUNCTION WITHIN THE STEERING COLUMN. THE TECHNICIAN ALSO ADVISED THAT IN THE EVENT OF A CRASH, THE AIR BAGS COULD POSSIBLY NOT DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 03/16/11 *BF THE CONSUMER ALSO STATED THE HEADLIGHTS WENT OUT AND HAVE BEEN REPLACED 10 TIMES OR MORE SINCE THE VEHICLE WAS PURCHASED. ALSO, THE PASSENGER FRONT DOOR WAS NOT LOCKING/UNLOCKING PERIODICALLY. THE CONSUMER BELIEVED THE VEHICLE HAD AN ELECTRICAL PROBLEM. UPDATED 06/03/11
EXTERIOR LIGHTINGDecember 30, 2010
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT NOTICED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED, CAUSING HER BRAKE LIGHTS TO MALFUNCTION WHEN THE BRAKES WERE DEPRESSED SIMILAR TO NHTSA CAMPAIGN ID NUMBER: 09V122000 ( SERVICE BRAKES, HYDRAULIC SWITCHES:BRAKE LIGHT). THE DEALER WAS NOTIFIED AND STATED THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 87,843. THE FAILURE MILEAGE WAS APPROXIMATELY 87,800. THE VIN WAS UNAVAILABLE.
SUSPENSION,SERVICE BRAKES, HYDRAULIC,AIR BAGSDecember 18, 2010
THIS COMPLAINT REFERS TO THE SRS AIRBAG SYSTEM IN THE SANTA FE. WHILE THE AIRBAG SYSTEM IS INTACT I HAVE BEEN TOLD BY A CERTIFIED HYUNDAI REPAIR CENTER THAT THE CLOCK SPRING AND THE JUNCTION BOX HAVE FAILED. GIVEN THE PREMATURE NATURE OF THIS FAILURE I BELIEVE THAT THIS SYSTEM IS FLAWED AND REPRESENTS A WIDESPREAD HAZARD TO THE AMERICAN PUBLIC. IN ADDITION, ALL FOUR BRAKE ROTORS AND THE SWAY BAR NEEDED TO BE REPLACED WITH LESS THAN 70,000 MILES DUE TO EXCESSIVE WEAR WHICH RENDERED THEM UNSAFE (ACCORDING TO THE AFOREMENTIONED CENTER).
UNKNOWN OR OTHERDecember 13, 2010
ACCIDENT INVOLVED SUDDEN ACCELERATION AND OWNERS SUSPECT ELECTRONIC DEFECT IN THE CAR. FORTUNATELY DESPITE EXTENSIVE DAMAGE TO THE STORE AND VEHICLE, NO ONE INJURED. OWNERS ARE WORKING WITH BOTH INSURER AND VEHICLE MANUFACTURER TO REQUEST APPROPRIATE INVESTIGATION. DRIVER'S STATEMENT: "I WAS PULLING INTO A PARKING SLOT AT LOCAL STORE. EVERYTHING WAS GOING NORMALLY. I APPLIED PRESSURE TO THE BRAKES TO COME TO A COMPLETE STOP AND THE CAR RESPONDED AND SLOWED. BUT JUST AS I WAS ABOUT TO COME TO A COMPLETE STOP, THE ENGINE REVVED UP SOME AND THE CAR KEPT MOVING FORWARD. I PRESSED ON THE BRAKES HARDER, BUT THE CAR MOVED FORWARD EVEN FASTER. I HAD NO TIME TO SLIP INTO NEUTRAL OR CUT THE ENGINE. I FINALLY LIFTED MY FOOT FOR SECOND AND STOMPED ON THE BRAKE PEDAL HARD, BUT MOMENTUM CAUSED THE CAR TO JUMP THE CURB AND I SHATTERED A HUGE PLATE GLASS WINDOW IN THE FRONT OF THE STORE. THE CAR FINALLY CAME TO A STOP IN A HAIL OF GLASS SHARDS PARTIALLY INSIDE THE STORE, THE ENGINE STILL REVVING HIGHER THAN AT "IDLE" SPEED. I SHUT OFF THE ENGINE. AND THAT'S WHAT I RECOLLECT ABOUT WHAT HAPPENED IN THE FEW SECONDS IT TOOK FOR THE CAR'S FAILURE TO STOP AND RUNNING THROUGH THE WINDOW.
SERVICE BRAKES, HYDRAULICNovember 11, 2010
AT THREE YEARS AND 63000 MILES ALL FOUR BRAKE ROTORS REQUIRE REPLACEMENT DUE TO WHAT THE DEALER DESCRIBES AS "NORMAL" WEAR. THERE IS NO SCORING ON ANY OF THE ROTORS IT IS OUT OF SPEC BECAUSE IT DOES NOT MEET MINIMUM THICKNESS REQUIREMENTS. IDENTIFIED THROUGH LOUD NOISE AND POOR BRAKING. *TR
SERVICE BRAKES, HYDRAULICOctober 12, 2010
2007 HYUNDAI SANTA FE ~36,000 MILES. REAR BRAKES COMPLETELY REPLACED IN MAY 2010. WHILE DRIVING ON HIGHWAY, LOUD GRINDING BRAKE NOISE HEARD FROM REAR OF VEHICLE. LARGE AMOUNTS OF 'BRAKE DUST' ON RIM OF REAR DRIVER'S SIDE WHEEL. BROUGHT VEHICLE TO DEALER FOR INSPECTION. DETERMINED CALIPER WAS SEIZED UP DUE TO RUST. THEY WILL NOT REMEDY VIA WARRANTY B/C THEY DETERMINE THAT IT IS AN ENVIRONMENTAL ISSUE. (SALT/ROAD DEBRIS BUILDUP). NEW BRAKE PADS/ROTORS WERE DAMAGED AS A RESULT. THIS HAS TO BE A SAFETY ISSUE AS THE RIM OF THE WHEEL GOT EXTREMELY HOT DURING USE. COULD THIS EVENTUALLY LEAD TO A TIRE BLOW OUT WHILE DRIVING? NOT SURE!? SEARCHING ONLINE RESULTS IN A LOT OF CONSUMER COMPLAINTS ON BLOG/CAR SITES. SAME PROBLEM EVERYTIME: REAR DRIVER'S SIDE CALIPER IS STUCK RESULTING IN DAMAGE TO ROTORS AND PADS. *TR
SERVICE BRAKES, HYDRAULICOctober 9, 2010
2007 HYUNDAI SANTA FE. REAR BRAKES ( DRIVER SIDE ) CALIPER SIEGE, CAUSING PREMATURE WEAROUT OF BRAKE PADS ON LEFT SIDE. SOME ROTOR SCORING. REAR BRAKES REPLACED AND CALIPER LUBE AND CLEANED OF RUST. COST $153.58. *TR
TIRESSeptember 28, 2010
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM SENSOR WAS BREAKING OFF AT THE VALVE; THREE HAD PREVIOUSLY BROKEN OFF. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 44,500. THE FAILURE MILEAGE WAS APPROXIMATELY 44,400. UPDATED 12/23/10*LJ UPDATED 01/01/11
PARKING BRAKE,AIR BAGSSeptember 27, 2010
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTE FE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT CONTINUED TO ILLUMINATE. THE DEALER ADVISED THAT THE OCCUPANT OF THE PASSENGER SEAT MUST WEIGH 110 POUNDS OR MORE IN ORDER FOR THE AIR BAG TO ENGAGE. THE CONTACT WAS CONCERNED BECAUSE FOR A SMALL STATURED PERSON, THE AIR BAG WOULD NOT ENGAGE IF NEEDED. THE DEALER ADVISED THE CONTACT THAT THEY WERE UNABLE TO MAKE REPAIRS TO ADJUST TO A PERSON'S WEIGHT. IN ADDITION, THE CONTACT STATED IF ON A SLIGHT INCLINE, THE EMERGENCY BRAKE WOULD NOT ENGAGE. THE DEALER ADVISED THE CONTACT THAT THE FAILURE WAS NORMAL IN HIS SPECIFIC YEAR, MAKE AND MODEL. THE VEHICLE WAS NOT REPAIRED FOR EITHER FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105 AND THE CURRENT MILEAGE WAS 34,688.
SERVICE BRAKES, HYDRAULICSeptember 16, 2010
DURING NORMAL DRIVING THE LEFT REAR DISC BRAKE BEGAN TO GRIND METAL ON METAL. I TOOK THE CAR TO THE DEALER FOR REPAIR. THEY FOUND "THE PADS WERE SEIZED IN THE CALIPER BRACKETS DUE TO RUST". THE REAR PADS AND ROTORS WERE REPLACED AT MY EXPENSE. NO INDICATION WAS GIVEN THAT THE DEFECT THAT CAUSED THE PRE-MATURE FAILURE WAS FIXED. *TR
ENGINE AND ENGINE COOLINGAugust 31, 2010
I OWN A 2007 SANTA FE HYUNDAI. MY POWER SYSTEM WENT OUT ABOUT THREE MONTHS AGO. LUCKILY, I HAD JUST LEFT THE GROCERY STORE AND WAS STILL IN THE PARKING LOT. MY CAR AT THE TIME HAD 26,334 MILES ON IT. AT FIRST I THOUGHT IT WAS THE BATTERY, BUT I HAD SOMEONE JUMP START MY CAR, AND AFTER I DROVE IT ABOUT THREE FEET, I KNEW SOMETHING WAS WRONG. I COULDN'T STEER IT AND COASTED TO A STOP BY A WENDY'S RESTAURANT. I CALLED MY SON AND WHEN HE LIFTED THE HOOD, HE SAW A ROUND PART JUST HANGING THERE. I HAD TO HAVE MY CAR TOWED TO A DEALER IN WALDORF, MARYLAND. APPARENTLY, THE DAMPER PULLEY CAME APART. THEY REPLACED DAMPER PULLEY AND BELT. I WAS UNDER WARRANTY, BUT I STILL WORRY ABOUT IT HAPPENING AGAIN EVERY TIME I HAVE TO DRIVE IT ON A MAIN HIGHWAY AND IN A LOT OF TRAFFIC. *TR
SEAT BELTSAugust 30, 2010
I OWN A 2007 HYUNDAI SANTA FE SUV. THE SEAT BELT FOR THE PASSENGER REAR SEAT (40) DOES NOT STAY UP AND AVAILABLE TO NEW OCCUPANTS. IT ALWAYS FALLS DOWN THE SEAT BELT SLOT AND IS EXTREMELY DIFFICULT TO RETRIEVE FOR THE PASSENGER. PASSENGER INVARIABLY SEAT THEMSELVES INTO 60 PORTION OF THE SEAT DIRECTLY BEHIND THE DRIVER. THE ONLY WAY WHICH I HAVE FOUND TO RETRIEVE THE SEAT BELT AND MAKE IT AVAILABLE TO THE PASSENGER IN THE 40 SEAT IS TO LAY THE SEAT DOWN AT ABOUT A 30 DEGREES. REACH UNDER THE SEAT VARY CAREFULLY AND PUSH THE SEAT BELT UP FROM THE BOTTOM. THIS IS EXTREMELY DIFFICULT AND WITH THE BOLTS AND UNFINISHED METAL ON THE FLOOR POSES A SAFETY HAZARD IN ITSELF. I HAVE TAKEN THE VEHICLE IN TO THE DEALER TWICE AND ASKED ABOUT REPAIR OR RECALL AND THEY JUST KIND OF LAUGH WHEN I TELL THEM ITS A PAIN AND NEEDS FIXED. THEY JUST SAY "YOU AND ALOT OF OTHERS WOULD LIKE THAT". IT WOULD TAKE A SIMPLE FIX OF PUTTING IN A STIFF COLLAR LIKE THAT ON MOST VEHICLES OR A FLAT SLEEVE WHICH COULD KEEP THE BELT FROM RECEDING INTO THE ABYSS OF THE VEHICLE. I WOULD IMAGINE THAT MOST PASSENGERS IN THE 40 POSITION DO WITHOUT WEARING THE BELT, AND JUST HOLD IT IN THE LAP. CAN YOU FIRMLY SUGGEST TO HYUNDAI TO PUT A PERMANENT FIX TO THIS SAFETY ISSUE BEFORE SOMEONE GETS KILLED FOR NOT WEARING A SEATLBELT WHICH IS NOT AVAILABLE TO THEM BECAUSE OF A MANUFACTURES OVERSIGHT AND LACK OF CONCERN. *TR
AIR BAGSAugust 26, 2010
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 5 MPH THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED TO RECUR. THE FAILURE AND CURRENT MILEAGE WAS 73,000. THE VIN WAS UNAVAILABLE.
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EQUIPMENTAugust 17, 2010
THREE MAJOR COMPLAINTS. AT 18,000 MILES THE TOP SEAL OF THE ENGINE HAD TO BE REPLACED, REPAIRED UNDER WARRANTY. AT 21,000 MILE THE REAR BRAKE CALIPERS HAD TO BE REPAIRED FOR STICKING AND PADS REPLACED AT OWNERS EXPENSE. OWNER TOLD BY DEALERSHIP THE CAUSE WAS "PROBABLY FROM SALT USED TO TREAT ROAD SURFACES DURING SNOW REMOVAL". HYUNDAI REFUSED WARRANTY CLAIM AND WOULD NOT ADMIT IMPROPER MATERIALS USED FOR BRAKING SYSTEM. AT 27,000 MILES, MULTIPLE VISITS TO DEALERSHIP FOR REPAIR OF INOPERATING TURN SIGNALS. PARTS REPLACED IN ATTEMPT TO REPAIR INCLUDE ELECTRICAL BOX IN STEERING COLUMN, ALL BULBS,FLASHER UNIT,GROUNDING POINTS FOR SYSTEM. PROBLEM RECURRING AND DANGEROUS. *TR
ENGINE AND ENGINE COOLINGAugust 17, 2010
THIS SAME PROBLEM HAS OCCURRED TWICE. ONCE WITH 850 MILES ON THE VEHICLE AND AGAIN WITH 46,000 MILES. HYUNDAI SANTA FE 2007. TRAVELING AT 70 MPH THE ENGINE TOTALLY SHUT DOWN AND WOULD NOT RESTART. AUTO WAS TOWED TO DEALER EACH TIME AND RESTARTED UPON UNLOAD. HYUNDAI CANNOT FIND PROBLEM NOR DOES DIAGNOSTIC COMPUTER INDICATE ANY PROBLEM HAS OCCURRED. FORTUNATELY THERE WERE NO ACCIDENTS ASSOCIATED WITH THIS PROBLEM BUT 7 HOURS OF TIME AND FORCED HOTEL STAYS WERE A RESULT. *TR
ENGINE AND ENGINE COOLINGAugust 16, 2010
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 45- 50 MPH, THE ENGINE STALLED FOLLOWED BY THE "CHECK ENGINE" WARNING LIGHT ILLUMINATION. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE FAILURE WAS CONTRIBUTED TO THE OUTPUT SPEED SENSOR. THE FAILURE OCCURRED ON FIVE DIFFERENT TIMES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 30,909.
AIR BAGSAugust 4, 2010
AIR BAG SYSTEM FOR A 2007 HYUNDAI SANTA FE DISARM WHILE DRIVING OR WILL NOT ARM AFTER STARTING. MY WIFE WEIGHS 105 LBS. QUITE OFTEN TO ARM THE SYSTEM SHE HAS TO BEND OVER AND GET WEIGHT ON FRONT OF SEAT SYSTEM WILL ARM . AFTER TRAVELING SOME DISTANCE SITTING IN THE RIGHT POSITION THE AIR BAG LIGHT WILL COME ON AND STAY ON UNTIL MY WIFE BENDS FORWARD TO REAR SYSTEM THIS HAS BEEN OCCURRING SINCE THE CAR WAS NEW. *TR
AIR BAGSJuly 29, 2010
OUR 2007 HYUNDAI SANTA FE HAS BEEN TAKEN TO CONICELLI HYUNDAI NUMEROUS TIMES AND COMPLAINED THAT THE PASSENGER AIRBAG IS NOT DETECTING MY WIFE SITTING IN THE PASSENGER SEAT WHO WEIGHS APPROXIMATELY 110 LBS. EACH TIME, THEY'VE TOLD US THAT THE WEIGHT REQUIREMENT IS SOMETHING DIFFERENT, YET ALWAYS ABOVE MY WIFE'S WEIGHT. I'VE RESEARCHED THIS AND HAVE FOUND MANY OF THE SAME COMPLAINTS (SOME WHERE PEOPLE HAVE BEEN SERIOUSLY INJURED IN AN ACCIDENT DUE TO THE AIRBAG NOT DEPLOYING). THE MECHANICS HAVE SUGGESTED THAT MY WIFE SIT IN THE BACK SEAT!!! THIS IS NOT FIXING THE PROBLEM! *TR
AIR BAGSJuly 23, 2010
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR BOX NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CONTACT CALLED THE MANUFACTURER AND WAS OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 82,689. THE FAILURE MILEAGE WAS APPROXIMATELY 82,670.
VEHICLE SPEED CONTROLJuly 20, 2010
ACCELERATING VEHICLE TO MERGE ONTO A MAJOR HIGHWAY, CAR RAPIDLY ACCELERATED AND WOULD NOT SLOW DOWN OR STOP DESPITE ATTEMPTS TO BRAKE OR SLOW DOWN. ATTEMPTED TO TAP BRAKE AND PUSH OFF BUTTON OF CRUISE CONTROL (ALTHOUGH THIS HAD NOT BEEN TURNED ON) CAR REQUIRED PUTTING INTO NEUTRAL, PULLING TO SIDE OF ROAD AND TURNING ENGINE OFF. THIS ACCELERATION ISSUE ALSO HAPPENED JUNE, 2009. COMPANY MADE DECISION THERE IS NOTHING WRONG WITH THE CAR AT THAT TIME. CAR WILL BE EVALUATED ON MONDAY, DESPITE MY REQUEST TO HAVE IT SEEN IMMEDIATELY. *TR
EQUIPMENT,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEMJuly 20, 2010
2007 HYUNDAI SANTA FE - MAY 27, 2010 I WAS DRIVING ON THE INTERSTATE AT 65MPH WHEN THE PASSENGER REAR WHEEL LOCKED UP CAUSING THE CAR TO FISHTALE - AS I MOVED OVER IN TO THE SLOW LANE, IT FISHTALED AGAIN. THE DEALER IT WAS TOWED TO SAID IT WAS THE YAW SENSOR WHICH THEY REPLACED. I INFORMED THEM AT THAT TIME THAT THE ECS OFF LIGHT HAD BEEN COMING ON TO WHICH THEY REPLIED IT HAD NOTHING TO DO WITH THE YAW SENSOR I CALLED THE WEEK OF JULY 4TH TO LET THE DEALER KNOW THAT THE ECS OFF LIGHT CAME ON AGAIN - THEY INFORMED ME THAT THIS HAS BEEN A PROBLEM FOR MANY SANTA FE'S AND THEY NEEDED ME TO COME DOWN (150+ MILES ONE WAY) TO HOOK IT UP TO SEE WHAT THE CODE TELLS THEM. ON JULY 19, 2010 DRIVING 75MPH ON THE INTERSTATE, BOTH REAR WHEELS LOCKED UP AND THERE WERE NO BRAKES. THIS CAR IS A DANGER TO MY LIFE! *TR
ELECTRICAL SYSTEMJuly 19, 2010
WEDNESDAY, JUNE 23, 2010: CAR WAS PARKED IN A STORE PARKING LOT. ON APPROACH TO CAR SMOKE WAS OBSERVED ON THE INTERIOR OF THE CAR. UPON OPENING THE CAR, SMOKE AND FIRE COULD BE SEEN CENTERED AROUND THE RIGHT SIDE SEAT WARMER SWITCH AND ELECTRICAL PORT. NOTHING WAS PLUGGED IN AND KEY WAS NOT IN THE IGNITION. FIRE WAS PUT OUT BY BLOWING ON IT. SEAT WARMER SWITCH WAS MELTED ON THE RIGHT SIDE AND THE ELECTRICAL PORT CAP WAS PARTIALLY MELTED AND BLOWN OFF INTO THE CONSOLE TRAY. SOOT AND DAMAGE TO BUTTONS AND CONSOLE ABOVE THE SEAT WARMER BUTTONS ALONG WITH BUBBLED, MELTED VINYL ON CENTER CONSOLE. RETURNED CAR TO HYUNDAI DEALERSHIP THE NEXT MORNING. SERVICE MGR SAID THAT IT WAS SOMETHING THAT WE HAD PLUGGED IN AND TOOK PICTURES. SERVICE MGR SENT PICTURES TO CORPORATE HEADQUARTERS. CORP HEADQUARTERS ALSO SAID IT WAS SOMETHING THAT WE DID. CONTACTED HYUNDAI CONSUMER AFFAIRS AND ASKED FOR INVESTIGATION BEHIND THE PANEL. JUNE 19, 2010 HYUNDAI INVESTIGATED AND SAID THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FIRE SO IT MUST HAVE BEEN SOMETHING THAT WE DID. *TR
VISIBILITYJuly 18, 2010
WHILE DRIVING ON THE HIGHWAY, THE DRIVER'S SIDE SUN VISOR FELL, AND BLOCKED THE VISION OF DRIVER. ALONG WITH BLOCKING THE DRIVER'S VISION, THE DRIVER WAS STARTLED CAUSING THE DRIVER TO SWERVE. THIS ALMOST CAUSED A CRASH. THE DRIVER HAD TO HOLD THE SUN VISOR UNTIL REACHING HOME (~15 MINUTES). UPON REACHING HOME, THE OWNER EXAMINED THE VISOR. THE VISOR HAS A VERY SMALL AND FRAGILE PLASTIC COMPONENT HOLDING THE VISOR IN PLACE. IT APPEARS THAT THE VISOR IS DESTINED TO BREAK. THE COMPONENT THAT BROKE IS ON THE ARM THAT SWINGS THE VISOR DOWN AND TO THE LEFT, AND IS EMBEDDED IN THE INTERIOR CEILING I.E., NOT ACCESSIBLE TO ANYONE WITHOUT TAKING THE VISOR APART WITH SCREW DRIVERS. THERE WAS 64,250 MILES ON THE VEHICLE AT TIME OF THE INCIDENT. THERE WAS A PASSENGER AT TIME OF INCIDENT, WHO CAN TESTIFY TO THE FACTS. *TR
VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMJuly 15, 2010
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT45 MPH AND ATTEMPTING TO ACCELERATE, THE INSTRUMENT PANEL FAILED AND THE VEHICLE WOULD INDEPENDENTLY DECELERATE. THE CONTACT MOVED FROM THE ROADWAY AND SHUT OFF THE VEHICLE. WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER ADVISED THAT THE INTERNAL THROTTLE WAS DEFECTIVE AND WAS REPLACED AT THE CONTACTS EXPENSE. THE FAILURE RECURRED. THE MANUFACTURER STATED THEY HAD NOT RECEIVED ANY COMPLAINTS SIMILAR TO HIS AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,900 AND THE CURRENT MILEAGE WAS 35,900.
SERVICE BRAKES, HYDRAULICJuly 14, 2010
R.R. BRAKES FROZEN BY RUST & CORROSION AT 26,00 MILES. *TR
STEERING,WHEELSJuly 6, 2010
I WAS DRIVING ON THE HIGHWAY ABOUT 65 MILES AN HOUR AND THE FRONT WHEEL LOCKED UP. THE CAR PULLED TO ONE SIDE, LOST CONTROL, AND WENT OFF THE ROAD. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS A SENSOR WITH THE CRUISE CONTROL, THE ESC, AND SOMETHING WITH THE STEERING WHEEL. *TR
TIRESJune 21, 2010
MY 2007 HYUNDAI HAS A PROBLEM WITH THE WEARING ON THE FRONT TIRES. I PURCHASED IT IN JANUARY OF 2008, AND HAVE HAD TO REPLACE THE FRONT TIRES TWICE. THIS CAUSES THE VEHICLE TO SKID AND BRAKING IS SOMEWHAT DIFFICULT. I TOLD THE DEALER, BUT THERE WAS NO RESOLUTION. *TR
SUSPENSION,TIRESJune 10, 2010
2007 HYUNDAI SANTA FE - THE TIRES ARE PREMATURELY WEARING OUT. EVERY 15 MONTHS OR SO THE TIRES MUST BE REPLACED. GOOD TIRES AND ROTATED REGULARLY. THERE IS SOMETHING WRONG. THERE ARE TOO MANY OTHER PEOPLE WITH THE SAME PROBLEM. THE DEALER HAS REPLACED SWAY/TIE RODS,ALIGNED TIRES, STILL TIRES WEAR OUT. VEHICLE IS STILL UNDER WARRANTY BUT THE COST OF THE TIRES COMES OUT OF MY POCKET. SOMETHING MUST BE DONE TO IDENTIFY THE CAUSE OF THIS. *TR
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROLMay 18, 2010
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED WHILE IN THE REVERSE POSITION, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARRANT. THE VEHICLE CRASHED REAR END INTO A LOADING DOCK AND SUSTAINED SUBSTANTIAL REAR BODY DAMAGE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 52,000. UPDATED 07/19/10 *BF THE CONSUMER STATED THE BRAKES FAILED. UPDATED 07/21/10*JB
VEHICLE SPEED CONTROLMay 10, 2010
VEHICLE HESITATES WHEN YOU STEP ON THE GAS. *TR
SERVICE BRAKES, HYDRAULICMay 8, 2010
WITH ONLY 21,132 MILES ON THE VEHICLE, THE LEFT REAR BRAKE CALIPER STUCK RESULTING IN LOSS OF BRAKING WHEN PADS WORE OUT. BRAKES WERE INSPECTED LESS THAN 3000 MILES PRIOR TO LOSS OF BRAKING. *TR
AIR BAGSApril 23, 2010
WHEN MY WIFE IS SEATED IN THE PASSENGER SEAT THE AIR BAG SENSOR WILL NOT RECOGNIZE THAT A PERSON IS OCCUPYING THE PASSENGER SEAT. MY WIFE WEIGHS APPROXIMATELY 140 LBS. THIS HAS BEEN A REGULAR PROBLEM FOR THE LAST FEW YEARS AND HAS NOT GONE AWAY. IT IS THE SAME PROBLEM AS THE CURRENT NHTSA CAMPAIGN (08V161000) FOR 2006-2008 HYUNDAI SONATAS FOR WHICH HYUNDAI HAS ISSUED A RECALL. WE HAVE VISITED MULTIPLE DEALERSHIPS AND THEY HAVE ALL TOLD US THIS IS A COMMON PROBLEM WITH THE SANTA FE, HOWEVER SINCE HYUNDAI HAS NOT ISSUED A RECALL THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM. THIS IS A VERY DANGEROUS PROBLEM AS BOTH THE FRONT AND SIDE PASSENGER AIR BAGS WILL NOT DEPLOY IN AN ACCIDENT WHICH COULD RESULT IN SERIOUS INJURY OR DEATH TO A PASSENGER. WE CURRENTLY OWN A 2007 HYUNDAI SANTA FE WITH 37,000 MILES. *TR
AIR BAGSApril 23, 2010
I OWN A 2007 SANTA FE WITH 30,000 MILES. WHEN I AM SEATED ON THE PASSENGER SIDE THE AIR BAG SENSOR WILL STATE THAT IT IS INOPERATIVE, NOT RECOGNIZING ME AS A PASSENGER. I WEIGH 134 LBS WHICH SHOULD BE MORE THAN ENOUGH FOR THE AIR BAG SENSOR AND I AM REALLY CONCERNED SINCE THE FRONT AIRBAG WILL NOT WORK IN THE EVENT OF A CRASH. THAT COULD RESULT IN AN INJURY TO ME OR SOMEONE OF SIMILAR SIZE. I HAVE TALKED WITH TWO DEALERSHIPS ABOUT THIS ISSUE. BOTH RECOGNIZED THE ISSUE AS A COMMON PROBLEM. THE FIRST DEALERSHIP TOLD ME THAT NOTHING COULD BE DONE UNLESS HYUNDAI ISSUES A RECALL LIKE THEY DID FOR THE SONATAS (SEE CAMPAIGN ID 08V161000). THE SECOND DEALER OFFERED TO REPLACE THE SEAT (WHICH THEY DID BACK IN 2009), HOWEVER THAT HAS DID NOT SOLVED THE PROBLEM AT ALL. PLEASE CONSIDER RESEARCHING THIS ISSUE AS HYUNDAI HAS RECOGNIZED THIS PROBLEM WITH THE SONATAS ALREADY AND IT IS THE SAME ISSUE IN THE SANTA FE MODELS. *TR
ELECTRICAL SYSTEM,STRUCTURE,EQUIPMENTApril 8, 2010
LETTER REGARDING THE ELECTRICAL PROBLEMS HE HAS EXPERIENCED WITH HIS 2007 HYUNDAI SANTA FE. *TGW THE CONSUMER STATED WHENEVER HE PARKED NEAR ELECTRICAL TOWERS, THE LOCKS ON THE DOOR WOULD MALFUNCTION, THE CRUISE CONTROL LIGHT WOULD NOT GO OUT, THE WINDOWS WOULD NOT GO UP, THE GEAR BOX WOULD NOT DISPLAY WHICH GEAR THE VEHICLE WAS IN. THE CLIMATE CONTROL NEVER FUNCTIONED ACCORDING TO THE MANUAL. THE CRUISE CONTROL SOMETIME EXCEEDED THE SET SPEED OVER OR DOWN LONG INCLINES. THE DRIVER'S SEAT WHICH WAS ELECTRONIC SAT UP TOO HIGH. THE ROOF RACK CROSS BAR WAS TOO FAR, WHICH ALLOWED AIR TO PULL OFF THE LOADS. THE TIRE JACK WAS NOT SUFFICIENT FOR THE VEHICLE*JB
VISIBILITYApril 6, 2010
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE RUBBER HOUSING AROUND THE WINDSHIELD CAME OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP TO HAVE THE STRIP REPLACED. THE CONTACT WAS CONCERNED THAT BECAUSE OF THE FAILURE, THE WINDSHIELD COULD HAVE BECOME SEPARATED WHILE THE CONTACT WAS DRIVING. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
SERVICE BRAKES, HYDRAULICMarch 24, 2010
TOOK CAR IN FOR ISSUE UNRELATED TO BRAKES DURING COURTESY INSPECTION FOUND REAR BRAKES NEED REPAIR. SCORES PER WHEEL WHERE ARE AS FOLLOWS LF 10 RF 10 LR2 RR 8. THE VARIANCE SEEMS TO INDICATE AN ISSUE AND A BRIEF INTERNET SEARCH FOUND NUMEROUS SIMILAR COMPLAINTS.
STEERING,ELECTRICAL SYSTEMMarch 19, 2010
FOLLOW UP TO COMPLAINTS #'S 10319062-10319460-10319463. VEHICLE POWER STEERING LOSS HAS BEEN CORRECTED BY HYUNDAI DEALER. BE ADVISED THAT THE CAUSE FOR THE LOSS OF THE POWER STEERING WAS (THE PULLEY SEPARATED DAMAGING BELT). (BALANCER FELL APART AND BALANCER AND BELT WERE REPLACED). VEHICLE ONLY HAD 12,869 MILES ON IT. *TR
SERVICE BRAKES, HYDRAULICMarch 16, 2010
BACK DRIVER SIDE CALIPER OVERHEATED ON A 2007 HYUNDAI SANTA FE WITH 32,000 MILES ON IT. THE BRAKE PADS WERE RUINED AS THE VEHICLE WAS BEING DRIVEN ONE DAY 3/15/2010. I DROVE OVER 200 MILES BEFORE I HEARD THE LOUD DRONING SOUND OF THE BRAKES. EVEN WHEN THE BRAKES WERE NOT ENGAGED THE CALIPER WAS STILL PRESSING AGAINST THE BRAKE PAD. SMOKE COMING FROM THE WHEEL AS WELL AS RESIDUE ON THE RIMS.THE DEALERSHIP WILL NOT FIX IT UNDER WARRANTY AS PER HYUNDAIS INSTRUCTIONS. THE COST WILL BE #300.00-$400.00 AND THEY SAID IT WAS CAUSED BY RUST WHICH THEY SAID THEY SAW IN OTHER SANTA FE'S. I BELIEVE THIS IS A SERIOUS DEFECT IN THE VEHICLE AS THE TIRE COULD CATCH FIRE AND EXPLODE CAUSING A DANGEROUS ACCIDENT. HYUNDAI DOESN'T SEE A PROBLEM WITH THIS AND WILL NOT WARRANTY THIS ISSUE. *TR
STEERING,ELECTRICAL SYSTEMMarch 13, 2010
WHILE MAKING A RIGHT HAND TURN GOING FROM AN EASTWARD DIRECTION TO A SOUTHERN DIRECTION THE POWER STEERING ON MY VEHICLE WENT DEAD, THE RED DRIVER SEAT BELT LIGHT CAME ON AND IN A FEW SECONDS THE POWER STEERING CAME BACK AND THE EAT BELT LIGHT WENT OFF. TRAVELING AT A VERY SLOW SPEED IN A RURAL AREA OF TOWN.. AFTER INCIDENT I DROVE HOME WITHOUT ANY PROBLEM. *TR
STEERING,ELECTRICAL SYSTEMMarch 13, 2010
WHILE DRIVING IN A SOUTHERN DIRECTION I MADE A LEFT HAND TURN IN AN EASTERN DIRECTION, AS I WAS MAKING THE TURN I HEARD A LOUD SOUND SIMILAR TO THE DROPPING OF A HEAVY OBJECT AND IMMEDIATELY AFTERWARD THE POWER STEERING ON MY CAR WENT DEAD AND THE RED BATTERY LIGHT IN THE DASH CAME ON. I WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD AND I STOPPED. THE RED BATTERY LIGHT WAS STILL ON, I THAN TURNED THE KEY TO TURN THE MOTOR OFF AND WHEN I STARTED THE CAR AGAIN THE RED LIGHT WAS STILL ON AND I DID NOT HAVE POWER STEERING. AS I WAS CLOSE TO MY HOME, I PROCEEDED TO DRIVE HOME AND PARK THE CAR IN THE DRIVEWAY, THE POWER STEERING WAS NOT WORKING AND THE RED BATTERY LIGHT WAS STILL ON. SINCE THIS IS THE THIRD TIME THAT I HAVE EXPERIENCED THE LOSS OF THE POWER STEERING I AM GOING TO HAVE THE CAR TRANSPORTED TO THE DEALERS SERVICE SHOP FOR INSPECTION. THE FIRST TIME THAT I EXPERIENCED THE LOSS OF THE POWER STEERING AN INSPECTION WAS MADE BY THE SERVICE MECHANICS OF THE DEALER, AND THEY AFTER KEEPING THE CAR SEVERAL DAYS COULD FIND NOTHING WRONG. IF THESE INCIDENTS WOULD HAVE OCCURRED WHILE I WAS DRIVING ON THE N.J. TURNPIKE I FEEL THAT THE OUTCOME WOULD HAVE BEEN MUCH DIFFERENT. *TR
STEERING,ELECTRICAL SYSTEMMarch 13, 2010
WHILE MAKING A RIGHT HAND TURN GOING FROM AN EASTWARD DIRECTION TO A SOUTHERN DIRECTION THE POWER STEERING ON MY VEHICLE WENT DEAD, THE RED DRIVER SEAT BELT LIGHT CAME ON AND IN A FEW SECONDS THE POWER STEERING CAME BACK AND THE EAT BELT LIGHT WENT OFF. TRAVELING AT A VERY SLOW SPEED IN A RURAL AREA OF TOWN.. AFTER INCIDENT I DROVE HOME WITHOUT ANY PROBLEM. *TR
STEERINGMarch 11, 2010
WHILE DRIVING AT A SLOW SPEED THE POWER STEERING WENT OUT AND CAR DASH LIGHTS WENT OUT AND CAR APPEARED TO HAVE STALLED AND WITHIN A FEW SECONDS THE POWER STEERING WAS AGAIN ENGAGED. THIS OCCURRED AS I WAS ROUNDING A CURVE IN THE ROAD. DEALER COULD FIND NOTHING WRONG WITH CAR. *TR
VEHICLE SPEED CONTROLMarch 6, 2010
DRIVING ON THE GARDEN STATE PKWY IN NJ, THE CAR ACCELERATED TO 80MPH AND WOULD NOT SLOW DOWN OR STOP. DESPITE BOTH FEET ON BRAKE, THE CAR WOULD NOT SLOW DOWN. THE INCIDENT LASTED FOR 5-10 MINUTES AND DISENGAGED BY ITSELF. SERVICED FOR ABOVE BY DEALER ON 5/2/09-REMAINED UNTIL 5/6/10 AND IT WAS REPORTED THERE WAS NO MECHANICAL ISSUE-"IT MUST HAVE BEEN THE FLOOR MAT". CUSTOMER SERVICE WAS INVOLVED, GOING UP TO REGIONAL REP, WHO REITERATED THERE WAS NOTHING MECHANICALLY WRONG WITH THE CAR-IT WAS DRIVER ERROR. THEY ALSO SUGGESTED IT MAY HAVE BEEN AN ACCIDENTAL CRUISE CONTROL ENGAGEMENT BY DRIVER, BUT HAD NO EXPLANATION FOR WHY IT DID NOT DISENGAGE WHEN BRAKE WAS APPLIED. THEY MAINTAINED IT WAS DRIVER ERROR, PROBABLY THE FLOOR MAT. THE INCIDENT SEEMS SIMILAR TO THE RECENT TOYOTA PROBLEM. *TR
POWER TRAINMarch 4, 2010
WHILE COMING TO A STOP THE CAR STARTED TO ACCELERATE ON IT'S OWN. I PUT MORE PRESSURE ON THE BRAKE, BUT WOULD NOT HOLD, I PUT THE CAR INTO NEUTRAL AND TURNED OFF THE KEY. WHEN I RESTARTED IT WAS OK BUT MY AIR BAG LIGHT WAS ON. WHEN I GOT HOME I PARKED AND PRESSED THE KEY REMOTE TO LOCK, THE DOORS LOCKED BUT THE LIGHTS DID NOT FLASH. I THEN RESTARTED THE CAR, SHUT IT OF AND RELOCKED. THIS TIME THE LIGHTS FLASHED BUT AFTER ABOUT 30 SEC. THE CAR ALARM WOULD SOUND. I AGAIN RESTARTED AND SHUT IT OFF, RELOCKED AND AGAIN THE ALARM. I THEN DISCONNECTED THE BATTERY AND RECONNECTED. EVERYTHING SEEMS TO BE WORKING PROPERLY NOW AND THE AIR BAG LIGHT ALSO WENT OUT. *TR
VISIBILITYFebruary 25, 2010
2007 HYUNDAI SANTE-FE PURCHASED NEW FROM PLAZA HYUNDAI, LTD, 2740 NOSTRAND AVENUE IN 2006, ON OCTOBER 3, 2007 WHILE SITTING IN VEHICLE I NOTICED SMOKE COMING FROM THE DASHBOARD AND THEN THE WINDSHIELD CRACKED. I TOOK THE VEHICLE TO PLAZA HYUNDAI, THEY INSISTED THE DAMAGE WAS CAUSED BY A ROCK AND SAID I SHOULD CONTACT MY INSURANCE COMPANY WHICH I DID, THEIR INVESTIGATION FOUND THAT THE DAMAGE WAS CAUSED BY A "DEFECTIVE WIRING IN THE DEFROSTER CAUSED A FIRE WHICH RESULTED IN DAMAGE TO WINDSHIELD." THIS REPORT WAS GIVEN TO THE DEALERSHIP AND STILL THEY REFUSE TO REPAIR MY VEHICLE. DUE TO SERIOUS HEALTH ISSUES, I HAVE NOT BEEN ABLE TO PURSUE THIS ISSUE AND THE VEHICLE HAS BEEN IN STORAGE. I HAVE RESUMED MY ATTEMPTS TO GET HYUNDAI TO TAKE RESPONSIBILITY FOR THE DAMAGES AND FIX THE FAULTY WIRING, AS OF 2/22/10 THEY STILL REFUSE TO EVEN INSPECT THE VEHICLE. THE VEHICLE IS DEFECTIVE AND I WAS ADVISED NOT TO DRIVE IT AGAIN UNTIL THE PROBLEM WAS SOLVED. I PAID OVER $30,000 FOR THE VEHICLE AND HAVE BEEN UNABLE TO USE IT. *TR
SUSPENSIONFebruary 11, 2010
TIRES START CUPPING AROUND 6,000 MILES ON NEW TIRES. *TR
VEHICLE SPEED CONTROLFebruary 10, 2010
2007 HYUNDAI SANTA FE, WE HAD A PROBLEM WITH THE CAR ACCELERATE WHEN THE BRAKES ARE APPLIED. WE TOOK IT TO BOUCHER FOR REPAIR. THEY SAID NOTHING WAS WRONG BUT THEY REPLACED THE COMPUTER BOX. THE CAR STILL HAS PROBLEMS IN COLD WEATHER. THIS ALSO LEAD TO BRAKE PAD FAILURE. *TR
SERVICE BRAKES, HYDRAULICFebruary 1, 2010
REAR BRAKE PROBLEM IN A 2007 HYUNDAI SANTE FE VEHICLE WITH 29K MILEAGE. LEFT REAR BRAKE CALIPER STICKS INTERMITTENTLY CAUSING HIGH PITCH SQUEALING/SCRAPING NOISE AND HOT WHEEL HUB. MULTIPLE OTHER CUSTOMERS REPORT THE SAME ISSUE ON WEBSITE FORUM @HYUNDAI SANTE FE CARSPACE AUTOMOTIVE FORUM. MANY WITH MUCH LOWER MILEAGE CLAIMS. MY DEALER INSPECTED AND SAID NOTHING COULD BE FOUND WRONG. ROOT CAUSE ANALYSIS POINTS TO REAR BRAKE CALIPER ASSEMBLY RUSTS FROM SALT CORROSION AND CAUSES THE CALIPER TO STICK ON THE BRAKE WHILE DRIVING WITH FOOT OFF THE BRAKE. PROBLEM RESURFACED 50 DAYS LATER. WAITING FOR MY APPOINTMENT TO HAVE DEALER LOOK AT THE ISSUE READDRESS THE PROBLEM. HYUNDAI TECHNICAL SAFETY BULLETIN 08-BR-002 DATED 12/2008 CALLS FOR CLEANING AND GREASING THE PAD CONTACT SURFACE OF THE CALIPER CARRIER TO RECTIFY THE CAUSE. THIS DOES NOT ADDRESS THE ROOT CAUSE OF MATERIAL DEFECT OF RUSTING ON REAR BRAKE CALIPERS. *TR
TIRESJanuary 10, 2010
I OWN A 2007 HYUNDAI SANTA FE. I NOW HAVE 50K ON MY VEHICLE AND I AM GOING ON MY THIRD SET OF TIRES. THE LAST SET OF TIRES I BOUGHT COST JUST UNDER $900.00. IT HAS BEEN BACK TO THE DEALER THREE TIMES WITH ABOUT FIVE PHONE CALLS AND EVERY TIME THEY TELL ME THAT THEY KNOW NOTHING ABOUT THIS PROBLEM AND NO ONE ELSE HAS THIS PROBLEM. I HAVE HAD IT ALIGNED BUT NO CHANGES WERE MADE BECAUSE EVERYTHING IS WITHIN SPECS. JUST HAD IT BACK TO THE DEALER TO CHECK SUSPENSION AND AGAIN TO FIND THE SAME PROBLEM, BUT ONCE AGAIN THEY SAID NOTHING IS WRONG. BUT YET I AM WEARING THE INSIDES OFF OF MY TIRES ABOUT EVERY 20K. THERE HAS TO BE A FIX FOR THIS BUT HYUNDAI TELLS ME THERE IS NOTHING WRONG. THIS PROB HAS TO BE KNOWN ABOUT BECAUSE IT IS ALL OVER THE INTERNET. *TR
EXTERIOR LIGHTINGDecember 15, 2009
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTE FE. WHILE AT A STOP SHE WAS REAR-ENDED. AFTER THE CRASH SHE RECEIVED RECALL NOTICE NUMBER 09V122000(SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT) . THE DEALER WAS NOTIFIED, AND SHE WAS REFERRED TO HER INSURANCE COMPANY. THE VEHICLE WAS TAKEN TO A REPAIR FACILITY FOR BODY DAMAGES. THE FAILURE AND CURRENT MILEAGES WERE 46000.
VISIBILITYDecember 10, 2009
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE DRIVER-SIDE SUN VISOR SUPPORT MECHANISM ATTACHED TO THE ROOF HAD FRACTURED. THE DEFECTIVE SUN VISOR OBSTRUCTED THE DRIVER'S VISIBILITY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE MECHANIC STATED THAT THE SUN VISOR REQUIRED REPLACEMENT. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 43,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
ELECTRICAL SYSTEMNovember 17, 2009
RE: 2007 HYUD SANTA FE G. 49880 MILES (AT OIL CHANGE 11/02/2009). I DROVE MY CAR APPROX 90 MILES ON A SHOPPING TRIP. I PARKED THE CAR IN FRONT OF THE HOUSE APPROX 3 PM, WENT INSIDE THE HOUSE AND APPROX 5 MINUTES WENT TO THE CAR TO REMOVE THE ITEMS I BOUGHT. I FOUND THE CAR BURNING AT THE DASH BOARD IN FRONT OF THE STEERING WHEEL. I CALL 911 AND THE FIRE DEPT ARRIVE TO EXTINGUISH THE FIRE. THE ENTIRE INSIDE OF THE CAR WAS BURNED. *TR
EXTERIOR LIGHTINGSeptember 28, 2009
WE OWN A 2007 HYUNDAI SANTA FE. THERE WAS A RECALL ON A FAULTY BRAKE LAMP SWITCH. WE HAD THAT REPLACED BY THE DEALER. OUR VEHICLE IS NOW ENCOUNTERING PROBLEMS WITH IT APPLYING BRAKES FOR NO REASON WHILE OPERATING IT ON THE ROADWAYS.WE HAVE YET TO HAVE HAD AN ACCIDENT, EVEN THOUGH THE VEHICLE BRAKES AND SLOWS ON ITS OWN WITHOUT NOTICE AND FOR NO REASON. WE HAVE BEEN TOLD THAT THE YAW SENSOR IS BAD. WE ARE LUCKY THAT NO ACCIDENT HAS OCCURRED AS OF YET BECAUSE OF THIS PROBLEM. I SAW THAT THERE WAS A RECALL ON THE 2005 HYUNDAI TUSCONS FOR THIS OR A SIMILAR PROBLEMS WITH THE YAW SENSOR. IS THERE OR WILL THERE BE A RECALL ON THE SANTA FE'S NOW OR IN THE NEAR FUTURE FOR THIS BRAKING SYSTEM WHICH IS UNSAFE? THE DEALER WANTS TO SELL US THE DEFECTIVE AND DANGEROUS PART FOR $493.00 PLUS TAX AND BETWEEN $200.00 AND $300.00 LABOR TO INSTALL. YOU NEED TO LOOK INTO THIS DANGEROUS AND DEFECTIVE PART. THANKS, GREG JOHNSTON. *TR
SERVICE BRAKES, HYDRAULICSeptember 17, 2009
I HAVE A 2007 SANTA FE WITH 33K MILES, ON WHICH THE REAR RIGHT BRAKES WORE THROUGH "METAL TO METAL" AND I WAS TOLD THE OTHER SIDE WAS JUST AS BAD & NEEDED TO BE REPLACED. THIS SEEMED TO BE INCREDIBLE SHORT LIFESPAN SO I DID SOME ONLINE RESEARCH AND SEE NUMEROUS COMPLAINTS OF THE EXACT SAME PROBLEM. THE FRONT BRAKES HAVE 60% LIFE REMAINING ACCORDING TO THE DEALER. HYUNDAI SAID THIS WAS NORMAL WEAR, AND IT WAS NOT COVERED UNDER WARRANTY. I THINK ITS A SAFETY HAZARD AS THERE WAS NO WARNING UNTIL THE BRAKES WERE CRUNCHING METAL TO METAL AND COMPLETELY GONE. THEY HAD TO REPLACE ROTORS AND PADS, AT AN ASTRONOMICAL $480! BUT AS I'D HAD THE VEHICLE TOWED IN AND LIVE IN A REMOTE AREA, IT WOULD HAVE COST ME AS MUCH TO TOW IT ELSEWHERE AND GET IT FIXED. *TR
SERVICE BRAKES, HYDRAULICSeptember 11, 2009
MY 2007 HYUNDAI SATA FE, WITH 15,000 MILES ON THE ODOMETER-HAS SQUEALING REAR BRAKES. DEALER SAYS,THERE IS A CORROSION PROBLEM IN THE CALIPERS,AND THEY HAVE TO BE CLEANED OUT EVERY 8,000 THOUSAND MILES,AT A COST OF $90.DOLLARS WHICH IS RIDICULOUS. I BELIEVE POOR QUALITY METAL IS BEING USED IN THE BRAKE PARTS , A VERY DANGEROUS PRACTICE ! I GOT NO SATISFACTION FROM HYUNDAI MOTOR AMERICA, CONSUMER ASSISTANCE CNTR. ,TO PAY FOR THIS SO CALLED "BRAKE SERVICE". I, PAID FOR IT, MYSELF, PROBABLY LIKE THOUSANDS OF OTHER HYUNDAI OWNER'S. PLEASE,MAKE THEM RECALL THESE UNSAFE VEHICLES, AND INSTALL QUALITY BRAKE PARTS,AND SAVE THE OWNER'S FROM THE COST OF UNNECESSARY SERVICE, ON REAR BRAKES. *TR
AIR BAGSAugust 25, 2009
WHEN MY PARTNER SITS ON PASSENGER SIDE, THE AIR BAG LIGHT INDICATOR REMAINS ON, INDICATING THAT AIR BAG IS OFF. SHE IS 54 YRS OLD, 5'2, 113 LBS. WHEN PREVIOUSLY BROUGHT TO DEALER, THEY STATE THAT THERE IS NO PROBLEM WITH THE SENSOR & THE AIR BAG. THEY CALLED HYUNDAI, AND THEN TOLD ME THAT IT IS SET FOR 125-130 LBS BUT COULD NOT GIVE ME THAT IN WRITING. PLEASE, I'M AFRAID FOR HER SAFETY. HYUNDAI SHOULD REWIRE & PUT IN A SWITCH TO TURN AIR BAG OFF. NOT THE OTHER WAY AROUND, THE WAY IT IS NOW. I DON'T HAVE ANY CHILDREN SO TURNING OFF THE AIRBAG MANUALLY IS NOT A PROBLEM. TRAVELING IN THE CAR IS NOT ONLY NOT SAFE, BUT NOT ENJOYABLE. UNTIL YOU CAN FORCE HYUNDAI TO FIX THE PROBLEM, SHE WILL HAVE TO SIT IN THE BACK. IT IS NOT RIGHT. WHAT IS GOING TO TAKE TO CORRECT THE PROBLEM, SOMEONE'S DEATH. PLEASE, I HOPE IT IS CORRECTED BEFORE THAT HAPPENS. I HAVE BEEN ON NUMEROUS FORUMS THAT INDICATE MANY PEOPLE ACROSS THE COUNTRY ARE HAVING THE SAME PROBLEM & HYUNDAI WON'T FIX IT LIKE THEY DID WITH THE SONATA. PLEASE DO SOMETHING. THANK YOU IN ADVANCE. *TR
AIR BAGSAugust 17, 2009
2007 HYUNDAI SANTAFE - PASSENGER SIDE AIR BAG INDICATOR LIGHT SHOWS THAT THE AIR BAGS ARE SOMETIMES TURNED OFF WHEN AN ADULT WEIGHING 125 LBS IS IN THE SEAT. PROBLEM ALSO OCCURS PERIODICALLY WHEN A 150 LB ADULT IS IN THE PASSENGER SEAT. WE HAVE REQUESTED THAT HYUNDAI REPAIR THIS DEFECT, BUT THEIR DEALER JUST RUNS A TEST AND TELLS US THAT IT "OPERATES AS DESIGNED". THE PROBLEM DOES NOT OCCUR WHEN THE SAME PASSENGER SITS IN A 2009 SANTAFE (AT THE SAME DEALER, WITH THE MAINTENANCE MANAGER WITNESSING FROM THE DRIVERS SEAT). *TR
AIR BAGSJuly 28, 2009
AIRBAG SYSTEM (PASSENGER SIDE) DOESN'T ALWAYS "SENSE" THE OCCUPANT ACCURATELY, IN A 2007 HYUNDAI SANTA FE. THE VEHICLE'S FRONT-PASSENGER "AIRBAG OFF" WARNING LIGHT CAME ON WHENEVER A SMALL ADULT WAS IN THE SEAT, OR WOULD INTERMITTENTLY TURN OFF DEPENDING ON THE PERSON'S SITTING POSITION. THIS AFFECTS MY 125 POUND WIFE WHO BY HYUNDAI'S TEST IS CONSIDERED A PERSON OF "SMALLER STATURE." I WAS TOLD 130 LBS IS THE MINIMUM WEIGHT TO ENABLE THE AIRBAG BUT AGAIN DEPENDING ON HER SITTING POSITION, THE LIGHT WILL GO ON AND OFF. THE SAME SYSTEM WORKS FINE IN A 2009 HYUNDAI SONATA IN WHICH SHE WOULD BE PROTECTED. WHY IS THERE A DIFFERENCE? *TR
SUSPENSION,SERVICE BRAKES, HYDRAULICJuly 20, 2009
I JUST HAD TO HAVE MY REAR BRAKES COMPLETELY DONE AT A COST OF 500 DOLLARS. I HEARD NO NOISE, AND THERE WAS NO INDICATION THAT THERE WAS ANY PROBLEMS WITH THE BRAKES EXCEPT THE FACT THAT THE BRAKE LIGHT WAS ON. I DRIVE 95% HIGHWAY AND CONSEQUENTLY VERY RARELY USE MY BRAKES. I ALSO HAD TO HAVE A FRONT END ALIGNMENT DONE AND NOW MY REAR ALIGNMENT IS OUT OF WHACK. *TR
SERVICE BRAKES, HYDRAULICJuly 6, 2009
PROBLEM WITH CALIPERS ON VEHICLE STICKING AND NOT RELEASING THE BRAKES FROM THE ROTOR, CAUSING THE ROTOR AND TIRE RIM TO REACH TEMPERATURES OVER 300 DEGREES. *TR
SERVICE BRAKES, HYDRAULICJuly 6, 2009
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE PARKING IN THE DRIVEWAY, THE CONTACT STATED THAT THE REAR BRAKES SEIZED UP AND BECAME EXTREMELY HOT. HE DID NOT NOTICE ANY PRIOR ISSUES WITH THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE EMERGENCY BRAKE FAILED AND THERE WAS RUST BUILD UP ON THE ROTORS. THE MANUFACTURER STATED THAT THE FAILURE WAS DUE TO AN ENVIRONMENTAL ISSUE; THEREFORE, THEY COULD NOT ASSIST. THE CURRENT MILEAGE WAS 26,282 AND FAILURE MILEAGE WAS APPROXIMATELY 26,000.
SERVICE BRAKES, HYDRAULICJune 29, 2009
REAR BRAKES SEIZED UP DUE TO RUST BUILD UP ON ROTORS. THIS CAUSED THE ROTORS TO GET VERY HOT. WE FEEL THAT THIS WAS DUE TO FAULTY METAL USED FOR THE ROTORS> HYUNDAI SAID IT WAS A ENVIRONMENTAL ISSUE. WE FEEL IT IS A SAFETY ISSUE. HYUNDAI REPORTS A LOT OF PROBLEMS WITH THIS ISSUE. *TR
SERVICE BRAKES, HYDRAULICJune 29, 2009
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING 35 MPH, THE CONTACT SMELLED A FOUL ODOR INSIDE THE VEHICLE. HE PULLED THE VEHICLE OVER AND ATTEMPTED TO IDENTIFY THE SOURCE OF THE SMELL. HE INSPECTED THE VEHICLE AND NOTICED THAT THE ODOR WAS COMING FROM THE PASSENGER SIDE REAR TIRE. HE ALSO NOTICED A SEVERE HEAT WAVE FROM THE TIRE. THE CONTACT STATED THAT THE TIRE ITSELF WAS EXTREMELY HOT. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE PADS WERE RUBBING UP AGAINST THE ROTORS. THE DEALER CLEANED AND GREASED THE CALIPERS, WHICH CORRECTED THE FAILURE. THROUGH RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS REGARDING THE SAME FAILURE HE WAS EXPERIENCING. HE BELIEVES THAT A RECALL SHOULD BE ISSUED SINCE THE FAILURE APPEARED TO BE A MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 11,700. UPDATED 07/17/09 *BF THE CONSUMER STATED THE ODOR FROM THE OVERHEATING PASSENGER SIDE REAR WHEEL WAS ONLY NOTICED AFTER EXITING THE VEHICLE. THE DEALER STATED THE CAUSE WAS DUE TO THE PADS FREEING UP AGAINST THE ROTORS DUE TO CORROSION AT THE PLACE WHERE THE PADS SET IN THE BRAKE CALIPER. UPDATED 07/17/09.*JB
AIR BAGSJune 7, 2009
PASSENGER AIR BAG RANDOMLY DISABLES AND ENABLES WHILE PASSENGERS ARE SITTING IN THE SEAT. THIS INDICATES THAT THE PASSENGER AIR BAG IS NOT WORKING PROPERLY AND IS A SIGNIFICANT SAFETY HAZARD. *TR
SERVICE BRAKES, HYDRAULICMay 13, 2009
NOISE FROM DRIVERS SIDE REAR BRAKES IN LATE APRIL 2009. CHECKED BRAKES ROTORS EXTREMELY HOT-REAR ONLY. FRONT BRAKES FINE;HOWEVER, REAR WORN ALMOST TO METAL. MADE APPOINTMENT WITH DEALER FOR MAY 13. CAR IS ONLY 17 MO OLD, 15,000 MILES (MOSTLY HIGHWAY DRIVING). DEALER WILL REPLACE PADS BUT WILL CHARGE A REAR BRAKE SERVICE$150. I BELIEVE THERE IS A BRAKE DESIGN FLAW. DEALER WANTS $160/AXLE EVERY 15000 MILES TO "SERVICE" BRAKES- CLEAN CALIPERS. BRAKES SHOULD LAST LONGER THAN 15,000 MILES. *TR
SERVICE BRAKES, HYDRAULICMay 13, 2009
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE BRAKES WERE WORN. THE CALIPER IS RUSTED SHUT AND THE ROTORS AND PADS WERE DESTROYED. HE MUST PURCHASE NEW CALIPERS, RODS, AND ROTORS AT THE COST OF $405. THE MANUFACTURER WOULD NOT ASSIST AND STATED THAT THE CONTACT MUST PAY FOR THE REPAIRS, EVEN THOUGH THEY ARE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,127. UPDATED 06/25/09 *BF UPDATED 06/26/09.*JB
SERVICE BRAKES, HYDRAULICMay 6, 2009
MY 2007 HYUNDAI SANTE FE WAS EXPERIENCING BRAKE OVERHEATING FROM DRIVERS SIDE REAR BRAKE AND MILD HEATING WITH PASSENGER SIDE REAR BRAKES. AT 28K MILES I HAD TO TAKE IT TO THE DEALER FOR THIS SITUATION. THE BRAKES HAD FAILED VERY PREMATURELY DUE TO THIS CONDITION. THE DEALER RESURFACED THE ROTORS AND CLEANED AND LUBED THE BRAKE SLIDES, AND REPLACED THE OVERHEATED DAMAGED PADS TO THE TUNE OF $389. I WAS ADVISED THAT THEY WERE NOT COVERED UNDER THE 3YR 36K MILE BUMPER TO BUMPER WARRANTY AS THERE WAS AN EXCEPTION TO THIS FOR THE BRAKES, THEY WERE ONLY 1 YR 12K FOR THE WARRANTY AS I AM IN A "SEVERE" OPERATING ZONE IN UPSTATE NY. I HAVE CHECKED MANY OTHER FORUMS ON THIS SUBJECT AND HAVE FOUND MANY OTHERS TO BE EXPERIENCING THIS SAME PREMATURE FAILURE WITH THE BRAKES AND ALMOST ALWAYS IT IS THE DRIVERS SIDE REAR CALIPER THAT FAILS. I FEEL THIS IS A DESIGN PROBLEM AND A SEVERE SAFETY PROBLEM AS THE BRAKES ALMOST CAUSED A FIRE WITH MY VEHICLE. THIS HAS BEEN GOING ON FOR QUITE A WHILE AND HAS NOT BEEN ADDRESSED BY HYUNDAI AMERICA. I PLACED A COMPLAINT WITH THEM AND WAS TOLD THAT BASICALLY THERE WAS NOTHING THEY COULD DO ABOUT IT. I DO NOT HAVE THE OLD PARTS AS THEY SAID THEY DISPOSED OF THEM PRIOR TO MY ARRIVAL. I HAVE ALWAYS SERVICED MY VEHICLE MYSELF ACCORDING TO MANUFACTURER RECOMMENDATIONS AND NO WHERE DOES IT STATE THE BRAKES NEED TO BE LUBRICATED. *TR
SERVICE BRAKES, HYDRAULICApril 12, 2009
2007 HYUNDAI SANTA FE LIMITED 27,300 MILE THE REAR DRIVER SIDE CALIPER IS STICKING TO THE DISC BRAKE CAUSING BURNING SMELL AND HEAT. *TR
SERVICE BRAKES, HYDRAULICApril 5, 2009
BRAKE FAILURE ALMOST CAUSED ME TO SKID THROUGH A RED LIGHT THAT WAS AT 50 MILES A HOUR HIGHWAY INTERSECTION. THE CAR WAS PURCHASED NEW 7/18/2007, AND WAS RECENTLY INSPECTED BY THE DEALER AS PART OF A 15,000 MILE CHECK UP AT THAT TIME I EXPRESSED A CONCERN ABOUT THE CAR'S HESITATION UPON ACCELERATION NOVEMBER 5, 2008 I WAS TOLD THAT MY 2007 HYUNDAI SANTA FE HAD IT'S REAR BRAKES LOCKED ON AND THE WHOLE REAR BRAKE SYSTEM NEEDED TO BE REPLACED AND I SKIDDED BECAUSE THEY HAD FAILED AND MY FRONT BRAKES WERE DOING ALL THE WORK. I WAS TOLD BY MANY CAR SPECIALISTS THAT THIS SHOULD NOT HAVE HAPPENED WITH A VEHICLE UNDER 18 MONTHS WITH ONLY 15,198 MILES AND THAT IT IS A PROBLEM WITH HYUNDAI'S INFERIOR BRAKE SYSTEM AND THAT IT WILL HAPPEN AGAIN! I FEAR THAT NEXT TIME, I WON'T BE ABLE TO STOP AND LOST OF LIFE MAY OCCUR. *TR
VISIBILITY,STRUCTUREMarch 5, 2009
FRONT GLASS HAS A CRACKED LINE IN IT FROM THE RIGHT FRONT PILLAR. NO INDICATION OF ANYTHING HITTING GLASS. NO PITS. IT IS ON GLASS ABOUT HALFWAY UP WENT LIKE A UTURN 6-12 INCHES FROM PILLAR. NO REPAIRS DONE. SUV PURCHASED 2007. NO ISSUE TILL NOW. *TR
ENGINE AND ENGINE COOLINGFebruary 24, 2009
I WAS DRIVING TO WORK ON SATURDAY, FEBRUARY 21ST ON ROUTE 140 WEST IN WESTMINSTER, MD. I WAS DRIVING ABOUT 45 MILES PER HOUR WHEN THE CAR SUDDENLY LUNGED FORWARD AND PULLED TO THE RIGHT. THIS HAPPENED WITHOUT WARNING AND NO LIGHTS CAME ON THE DASHBOARD THIS TIME -- PREVIOUSLY THE "ESC OFF" LIGHT WOULD COME ON. AGAIN, THIS MORNING, FEBRUARY 24TH ON MY WAY DOWN A HILL TO WORK, THE CAR FELT AS THOUGH IT WAS GOING TO STALL. THIS TIME THE ESC LIGHT WAS FLICKERING. I BELIEVE THERE IS A DEFECT WITH THE CAR AND WILL REPORT EACH INCIDENT. I AM ALSO SENDING A LETTER TO HYUNDAI MOTOR VEHICLES EASTERN REGION OFFICE. *TR
AIR BAGSJanuary 21, 2009
AIR BAG WARNING LIGHT CAME ON AND REMAINED ON. FIRST INCIDENT, MAY 2008. I HAVE BROUGHT THE CAR TO THE DEALER THREE TIMES FOR REPAIR OPERATIONS,AND A FEW MORE TIMES FOR DIAGNOSTIC CHECKS,BUT THE PROBLEM PERSISTS. ATTEMPTS AT REPAIR HAVE INCLUDED REPLACEMENT OF THE FRONT PASSENGER SEAT AND THE AIR BAG SYSTEM CONTROL MODULE. SOME OF THOSE REPAIR OPERATIONS SEEMED TO WORK FOR A WHILE,BUT THE PROBLEM KEEPS RETURNING. *TR
VISIBILITYJanuary 12, 2009
THE WASHER FLUID DOES NOT SQUIRT ONTO THE WINDOW. AT BEST, THE FLUID SOMETIMES DRIBBLES OUT AND HITS THE LOWEST PART OF THE WINDOW, BUT ONLY AFTER HOLDING THE WASHER FLUID BUTTON FOR UP TO 30 SECONDS. THE DEALERSHIP TOLD ME THAT THE LINE WAS PROBABLY FROZEN AND THERE WAS NOTHING THEY COULD DO. THEY RECOMMENDED I CHECK THE FLUID LINE FOR BLOCKAGE OR HEAT IT UP WITH A HAIR DRYER. I HAVE THE SAME PROBLEM ON TWO DIFFERENT CARS FROM THE SAME MANUFACTURER, AND THE PROBLEM EXISTS IN ALL TYPES OF WEATHER. DURING LIGHT SNOW AND RAIN, THE WINDOW GETS DIRTY AND I HAVE TO PULL OFF THE ROAD TO CLEAN THE WINDOW IN ORDER TO CONTINUE DRIVING. I THINK THAT'S A SIGNIFICANT SAFETY ISSUE. *TR
AIR BAGSJanuary 8, 2009
MY 2007 HYUNDAI SANTA FE WAS IN A ROLLOVER CRASH ON 12/23. NONE OF THE AIR BAGS OPENED. THE CAR IS A TOTAL LOSS. *TR
ELECTRONIC STABILITY CONTROL (ESC)January 6, 2009
WE BOUGHT A BRAND NEW 2007 HYUNDAI SANTA FE ON 8/20/07. THE "ESC OFF" LIGHT INTERMITTENTLY ILLUMINATES ON THE DASHBOARD. THE FIRST TIME I TOOK IT TO THE DEALER FOR THE PROBLEM WAS AT 765 MILES ON 9/13/07. A SPECIAL PART WAS ORDERED PER THE REPAIR ORDER. THE NEXT TIME I TOOK IT TO THE DEALER FOR THE SAME PROBLEM WAS ON 10/4/07 AT 1863 MILES. ON 9/4/08 AT 14721 MILES, IT HAPPENED AGAIN. THIS TIME I HAD AN INCIDENT RIGHT NEAR THE DEALER WHERE THE CAR LURCHED FORWARD AND PULLED TO THE RIGHT. THANKFULLY I DID NOT HAVE AN ACCIDENT. THE REPAIR ORDER STATES THE DEALER COULD NOT DUPLICATE CUSTOMER CONCERN. ON 10/2/08, AT 15462 MILES, I AGAIN TOOK THE CAR TO THE DEALER TO HAVE THE CAR LOOKED AT FOR THE SAME PROBLEM, THE "ESC OFF" LIGHT ILLUMINATING ON THE DASH. THE REPAIR ORDER STATES A "TAB BROKEN?" ON 10/13/08, I WAS DRIVING DOWN I-95 IN CHERRY HILL, NJ (125 MILES FROM HOME) WHEN THE "ESC OFF" LIGHT CAME ON AGAIN. THE CAR AGAIN MADE A SCRAPING NOISE UNDER THE ENGINE. THE CAR SUDDENLY LURCHED FORWARD AGAIN. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF, TURNED IT BACK ON AND PULLED ONTO THE HIGHWAY AGAIN. THE SAME THING HAPPENED. IT WAS TOWED TO BURNS HYUNDAI IN CHERRY HILL. THE SERVICE MANAGER SAID IT WAS A BROKEN YAW RING. AFTER THAT IT SEEMED FINE FOR A WHILE BUT WITHIN THE LAST SEVERAL WEEKS, THE "ESC OFF" LIGHT HAS COME ON INTERMITTENTLY AT MILES 17697, 18948, 19292 AND 20076. I HAVEN'T HAD THE DRAGGING SOUND UNDER THE HOOD; HOWEVER, I DON'T UNDERSTAND WHY THIS PROBLEM HASN'T BEEN ABLE TO BE FIXED. IF YOU CAN HELP ME TO RESOLVE THIS PROBLEM, I WOULD GREATLY APPRECIATE IT. *TR
STEERINGDecember 28, 2008
UPDATE FOR MY 2007 SANTA FE STEERING, PULLING. I WENT TO THE BETTER BUSINESS BUREAU THE REPORT CAME BACK THERE IS A NORMAL PULL TO THE RIGHT. THE CONSUMER SHOULD BE TOLD ABOUT THIS PROBLEM SINCE IT AFFECTS THE TIRES WEARING OUT SOONER THAN THE TIRE MANUFACTURES STATES. THERE IS A HEAVY PULL WHEN YOU ACCELERATE HARD AT ABOUT 40 MPH. IS THIS NORMAL? THE WHEEL REALLY TURNS THE WHEEL TO A HALF A TURN TO THE RIGHT. OF COURSE YOU HAVE TO HOLD THE WHEEL BUT YOU FEEL IT PULLING. WHEN YOU TEST THE PULLING ON A SAFE AREA LET LOOSE OF THE WHEEL A LITTLE THEN YOU'LL FEEL IT MOVE. I'M AFRAID WHEN YOU TAP THE GAS PEDAL A LITTLE ON THE DAYS IT SNOWS; DO YOU PASS OR NOT PASS ,ANYONE OR WHAT? *TR
VISIBILITYDecember 3, 2008
A CRACK APPEARED IN MY WINDSHIELD. IT LOOKS TO HAVE ORIGINATED FROM THE BASE OF THE WINDSHIELD AND NOTHING HAS DAMAGED MY WINDSHIELD PRIOR. IT LOOKS LIKE IT'S CRACKING FROM THE INSIDE OF THE GLASS. I HAVE TO GET AN ESTIMATE ON HOW MUCH IT'S GOING TO COST TO REPAIR FROM MY INSURANCE COMPANY TODAY. THE SAME THING HAPPENED TO MY FRIENDS 2007 HYUNDAI SANTE FE A WHILE AFTER SHE BOUGHT IT LAST YEAR. *TR
SEAT BELTSNovember 25, 2008
THE REAR PASSENGER SEAT BELT OF MY 2007 HYUNDAI SANTA FE AT TIMES DOES NOT WORK BECAUSE THE RECEPTOR SLIDES DOWN DEEP INTO THE POCKET AND IS IMPOSSIBLE FOR ME TO RETRIEVE. THIS HAS HAPPENED THREE TIMES AND I TOOK IT TO THE DEALERSHIP TWICE AND WAS TOLD IT WAS A DESIGN DEFECT AND THEY COULD NOT DO ANYTHING BECAUSE FEDERAL REGULATIONS PROHIBITED THEM. WE WERE COMING HOME TWO WEEKS AGO AND MY FRIEND COULD NOT BUCKLE UP AND WE WERE TRAVELING 60MPH AND I WAS NERVOUS. THE MANAGER PLACED A STYROFOAM PIECE IN THE SLIT AND SAID HE HOPED IT WORKED. HAVE YOU HAD ANY OTHER COMPLAINTS? *TR
AIR BAGSNovember 25, 2008
2007 SANTA FE TAKEN IN FOR THE 2ND TIME TODAY AS THE AIRBAG INDICATOR LIGHT IS PERMANENTLY ON. THE 1ST TIME THIS HAPPENED (FEW MONTHS AGO) THEY REPLACED THE SENSOR, BUT IT HAS HAPPENED AGAIN. AT THE SAME TIME, THE 'BEEP' WHEN LOCKING THE CAR DISAPPEARS. AM CONCERNED THAT THE AIRBAG WILL NOT DEPLOY CORRECTLY. *TR
AIR BAGSOctober 26, 2008
AIR BAG LIGHT IS ON FOR THE THIRD TIME IN TWO YEARS OF OWNERSHIP, DEALER CLAIMS TO HAVE REPLACED A SENSOR ON THE SECOND VISIT. I AM CONCERNED IN THE UNLIKELY EVENT OF A FRONTAL CRASH THE AIR BAGS WILL NOT DEPLOY. IT ALSO CAUSES THE ALARM TO GO OFF 15 SECONDS AFTER LOCKING DOORS. *TR
AIR BAGSSeptember 30, 2008
THE PASSENGER FRONT AIR BAG SENSOR LOCATED IN THE SEAT DOES NOT CORRECTLY CLASSIFY MY WIFE (130 LBS.) AS AN ADULT. AS A RESULT, THE PASSENGER FRONT AIR BAG AND PASSENGER SIDE IMPACT AIR BAGS ARE NOT CONSISTENTLY ACTIVATED. THE "PASSENGER AIR BAG OFF" INDICATOR LIGHT LOCATED ON THE DASH IS ON AT LEAST 30% OR MORE OF THE TIME OF TRAVEL. THIS SYSTEM IS NOT DEPENDABLE IN THE EVENT OF A FRONT OR SIDE IMPACT. THERE IS NO WAY TO KNOW WHEN THE SYSTEM WILL BE ACTIVATED AND PROTECTING MY WIFE. SHE WEIGHS 130 POUNDS IN BODY WEIGHT. I BELIEVE THE SENSOR IN THE SEAT IS POORLY DESIGNED AND ULTIMATELY UNRELIABLE AND UNSAFE. *TR
AIR BAGSSeptember 14, 2008
HYUNDAI SANTA FE PASSENGER SIDE AIR BAG DOES NOT RECOGNIZE SMALL ADULT (WEIGHT 100 - 125). *TR
EQUIPMENTSeptember 12, 2008
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V272000 (EQUIPMENT:OTHER:LABELS). HE PURCHASED THE VEHICLE FOR THE TOWING PACKAGE THAT WAS INCLUDED. THE RECALL REPAIRS WOULD CHANGE THE AMOUNT OF WEIGHT THE VEHICLE WAS ALLOTTED TO TOW. THE INITIAL LABEL INCORRECTLY LISTS THE GROSS AXLE WEIGHT RATINGS. THE INITIAL WEIGHT RATINGS WERE 2,976 FOR THE FRONT AND 3,197 FOR THE REAR. THE NEW RATING LABELS WOULD DROP THE WEIGHT TO 2,910 FOR THE FRONT AND 3,131 FOR THE REAR, CAUSING CONFLICT WITH THE EQUIPMENT WEIGHT NEEDING TO BE TOWED. THE DATABASE WOULD NOT TAKE THE VIN THAT THE CONTACT PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 29,000. UPDATED 10-07-08 *BF UPDATED 10/09/08. *JB
AIR BAGSSeptember 6, 2008
WE HAVE A 2007 HYUNDAI SANTA FE AND THE FRONT PASSENGER SEAT AIR BAG INDICATOR IS MALFUNCTIONING. MY WIFE (THE PASSENGER) IS 5' 3' AND 115 POUNDS. SHE SITS IN THE SEAT PROPERLY AS STATED IN THE MANUAL, HOWEVER SOMETIMES THE AIR BAG LIGHT IS ILLUMINATED "OFF" INDICATING THAT THE SYSTEM IS NOT ACTIVE (AIR BAG SYSTEM WILL NOT ENGAGE IN CASE OF A FRONTAL CRASH), OTHER TIMES (30%) IT WORKS PROPERLY. I'VE TAKEN IT TO THE DEALER 3 TIMES, 4379, 5767 AND 11,421 MILES. THEY REPLACED THE SEAT BUT IT DIDN'T CHANGE ANYTHING. THEY SAID THEY COULD DO NOTHING ELSE AND MY WIFE SHOULD SIT IN THE BACK SEAT. WHEN WE TEST DROVE THIS VEHICLE EVERYTHING WORKED FINE, THREE WEEKS LATER THE PROBLEM STARTED. MY WIFE AND I HAVE BECOME RELUCTANT TO DRIVE THIS VEHICLE IN ITS CURRENT CONDITION. IF HYUNDAI MOTOR AMERICA CANNOT FIX THIS PROBLEM AS THEY HAVE STATED, THEY SHOULD REPLACE OR BUY THIS (THESE) VEHICLES BACK. I CAN'T UNDERSTAND HOW THIS VEHICLE RECEIVED A 5 STAR CRASH RATING WITH SO MANY SIMILAR COMPLAINS ABOUT THE SAME PROBLEM. *TR
SUSPENSION,FUEL SYSTEM, GASOLINE,POWER TRAINAugust 25, 2008
MAJOR PROBLEMS WITH OUR 2007 HYUNDAI SANTA FE INCLUDING GAS TANK DOOR LATCH NEEDING TO BE REPLACED, CAR SHAKING UNCONTROLLABLY, WHICH THE DEALER DIAGNOSED AS A COIL ISSUE. THE LAST PROBLEM LED TO THE CAR BEING TOWED TO THE DEALER. THEY ARE REPLACING THE TRANSMISSION DUE A FAILURE OF THE CAR TO ACCELERATE AND THEN LURCH INTO GEAR, CREATING A VERY DANGEROUS SITUATION. *TR
AIR BAGSAugust 21, 2008
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN A 150 LBS. OCCUPANT IS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG SENSOR STATES THAT THE AIR BAG IS INOPERATIVE. IN THE EVENT OF A CRASH, THE AIR BAG WILL NOT PROPERLY DEPLOY. SHE TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE THE FIRST TIME. DURING THE SECOND VISIT TO THE DEALER, THE FAILURE WAS DUPLICATED; HOWEVER, THEY COULD NOT PROVIDE A REMEDY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,000 AND CURRENT MILEAGE WAS 25,000.
AIR BAGSAugust 20, 2008
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE FRONT PASSENGER SIDE OCCUPANT SYSTEM LIGHT ILLUMINATED WHEN A 120 LBS. ADULT WAS SEATED IN THE PASSENGER SEAT. THE DEALER STATED THAT THE SYSTEM WAS OPERATING PROPERLY AND THERE WAS NO FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS). THE CURRENT MILEAGE WAS 7,800 AND FAILURE MILEAGE WAS 100.
AIR BAGSAugust 19, 2008
PASSENGER AIRBAG ON/OFF INDICATOR LIGHT READS OFF, ALTHOUGH A 5'3", 125LB ADULT IS SEATED IN PASSENGER. BROUGHT TO DEALER SERVICE DEPT ATTENTION, TOLD I NEEDED TO WIGGLE IN THE SEAT TO GET ALL FOUR SENSORS TO ACTIVATE. OCCASIONALLY THIS TECHNIQUE WILL GET THE LIGHT TO NO LONGER ILLUMINATE, BUT IF YOU MOVE YOUR POSITION SLIGHTLY - THE LIGHT READ OFF ONCE AGAIN.*TR
AIR BAGSAugust 17, 2008
AIR BAG OFF LIGHT STAY ON EVEN WHEN A SMALLER ADULT OF 120LBS IS SITTING IN THE FRONT PASSENGER SEAT. VERY SERIOUS SAFETY ISSUE. *TR
ELECTRICAL SYSTEM,AIR BAGSAugust 13, 2008
AIR BAG LIGHT COMES ON AND PANIC ALARM GOES OFF BY ITSELF. AFTER EACH EVENT, ALARM WILL NOT FULLY RESET. *TR
TIRESAugust 10, 2008
P235/60R18 ON HYUNDAI SANTA FE LESS THAN 30,000 MILES AND WE HAD TO REPLACE TWO TIRES DUE TO UNEVEN WEAR .......... NOW WE RECEIVE A RECALL NOTICE THAT TIRES ARE AFFECTED BY INCORRECT TIRE PRESSURE LABEL. DO WE HAVE ANY RECOURSE? WE EXPECTED TIRES TO LAST MUCH LONGER ON THIS CAR!!!! *TR
ELECTRICAL SYSTEM,VISIBILITYAugust 7, 2008
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STARTED THE IGNITION IN THE VEHICLE AND SMOKE ERUPTED FROM THE FRONT WINDSHIELD AND INSTRUMENT PANEL. THERE WAS NO WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND INSPECTED UNDERNEATH THE HOOD, BUT THERE WAS NO SMOKE OR FLAMES. THE WINDSHIELD WAS DAMAGED. THERE WERE NO INJURIES. THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER, BUT THEY COULD NOT DETECT THE CAUSE OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 12,000. UPDATE 09/10/08 *CW UPDATED 09/16/08 *JB
ENGINE AND ENGINE COOLINGAugust 3, 2008
DRIVING FROM MY MOTHER'S HOME, WHERE I WAS VISITING, TO THE GROCERY STORE NOT THREE MILES AWAY MY 2007 HYUNDAI SANTA FE ALL OF SUDDEN LOST POWER AND STARTED OVERHEATING. I WAS ABLE TO PULL IT OFF THE ROAD AND CALLED ROADSIDE SERVICE FOR ASSISTANCE. THIS BEING THE FOURTH OF JULY LONG WEEKEND, THE ORLANDO DEALERSHIP WAS NOT OPEN. THE FOLLOWING DAY I SPOKE TO THE SERVICE ASSISTANT AT ORLANDO HYUNDAI. SEVERAL HOURS LATER, I WAS INFORMED THAT THE RADIATOR WAS DAMAGED AND NOT A WARRANTY ITEM, THE REPAIR WAS $700. BEING FROM OUT OF THE AREA I HAD NO CHOICE BUT TO PAY THE MONEY AND GET THE CAR FIXED. THE CAUSE OF THE FAILURE, ACCORDING TO THE SERVICE MANAGER, WAS SOME ITEM DAMAGED THE RADIATOR AND USING HIS WORDS "PROBABLY ROAD DEBRIS" PASSING THROUGH THE GRILL. HE CONTINUED THE EXPLANATION THAT THERE ARE NOT BARRIERS THAT WOULD PREVENT SMALL ITEMS FROM PASSING THROUGH THE GRILL AND DAMAGING THE CONDENSER AND RADIATOR WHILE TRAVELING ON THE HIGHWAYS. ASKING THE SERVICE MANAGER IF THIS COULD HAPPEN AGAIN, HE REPLIED YES. THE FAILURE OF HYUNDAI TO FORESEE, DESIGN AND PROVIDE ANY TYPE OF SCREEN BARRIER BEHIND THE GRILL ALLOWS ANY TYPE OF DEBRIS TO CAUSE HARM TO THE CONDENSER OR RADIATOR AT ANY TIME. THE VEHICLE WAS REPAIRED ON JULY 5, 2008 BY ORLANDO HYUNDAI IN ORLANDO FL. I DISPUTED THIS CLAIM AS SUBJECTIVE TO HYUNDAI OF AMERICA AS SOON AS I RETURNED. THEY SENT ME TO MY LOCAL DEALER, JENKINS HYUNDAI OF BRADENTON. THE SERVICE MANAGER THERE TOLD ME HE COULDN'T DO ANYTHING. I WAS GIVEN THE RUNAROUND. I SUGGEST THE FOLLOWING SOLUTION, SENT IN BY ANOTHER COMPLIANT, SHOULD BE LISTENED TO. A SMALL AMOUNT OF HARDWARE CLOTH ATTACHED TO THE BACK OF THE GRILL WOULD DEFLECT MOST ALL DEBRIS AND PROTECT THE CONDENSER AND RADIATOR FROM DAMAGE WHILE STILL ALLOWING AMPLE AIR FLOW. TODAY, MY CAR OVERHEATED AGAIN! I WILL BRING IT TO THE DEALER TOMORROW WITHOUT CONFIDENCE IN THIS PRODUCT OR THE WARRANTY WHICH IS WHY I BOUGHT THE CAR IN THE FIRST PLACE. *TR
SERVICE BRAKES, HYDRAULICJuly 31, 2008
MY 2007 HYUNDAI SANTA FE LIMITED (16,600 MILES) BEGAN MAKING A VERY LOUD SCREECHING/SQUEALING NOISE AFTER ABOUT 20 MINUTES OF DRIVING THAT GOES AWAY WHEN YOU EVEN LIGHTLY TAP ON THE BRAKE PEDAL. I TOOK IT TO THE NATICK, MA HYUNDAI SERVICE DEPARTMENT, WHO SAID THAT THEY COULD NOT REPLICATE THE PROBLEM, BUT SUGGESTED THAT I PAY $89 FOR A REAR BRAKE SERVICING, WHICH THEY EXPLAINED WILL CLEAN ANY RUST/CORROSION ON MY ROTORS AND WILL ADJUST THE REAR BRAKES. I ASKED IF THEY SAW ANY SIGNS OF RUST OR CORROSION ON MY REAR BRAKES WHEN THEY WERE INVESTIGATING THE NOISE, AND THEY COULDN'T ANSWER THAT. I ASKED IF IT IS NORMAL TO HAVE RUST OR CORROSION OR TO REQUIRE AN ADJUSTMENT OF THE REAR BRAKES IN A CAR THAT IS 1 YEAR OLD, AND THEY SAID NO. I ELECTED TO SKIP THE REAR BRAKE SERVICE, AND TOOK THE CAR HOME, AT WHICH TIME IT STARTED MAKING THE NOISE AGAIN. I TOOK IT BACK AND HAD THE MECHANIC GO FOR A DRIVE WITH ME AND HE SAID IT SOUNDS LIKE THE REAR BRAKE PAD ON THE DRIVER SIDE SLIPPED AND NEEDS TO BE FIXED. HE SAID IT IS VERY COMMON IN THE 2007 SANTA FE. I LEFT THE CAR TO BE FIXED, AND WHEN THEY CALLED TO LET ME KNOW IT WAS READY, THEY SAID IT WOULD COST $89 FOR THE REAR BRAKE SERVICE. IF MY BRAKE PADS SLIPPED AND IT IS A KNOWN ISSUE WITH THIS CAR, WHY WAS A FORCED TO PAY $89 TO CLEAN AND ADJUST THE ROTORS? AFTER SOME INTERNET RESEARCH AND SPEAKING WITH AN INDEPENDENT MECHANIC, I HAVE LEARNED THAT THE CALIPER FRAME IS MACHINED WRONG AND HYUNDAI IS CRAMMING THE BRAKES IN, CAUSING THE BRAKE PADS TO SLIP, OR EVEN WORSE, CAUSING THE BRAKES TO SEIZE. MY CAR IS UNDER WARRANTY AND IT IS UNACCEPTABLE THAT AFTER A YEAR OF DRIVING IT (PURCHASED BRAND NEW) I HAD TO PAY FOR WHAT IS CLEARLY POOR DESIGN AND CONSTRUCTION BY HYUNDAI. *TR
AIR BAGSJuly 12, 2008
PASSENGER AIR BAG GOES ON AND OFF WHEN PASSENGER IS IN SEAT. OFF MORE THAN ON. IT OCCURS EVERYTIME PASSENGER IS IN SEAT. PASSENGER WEIGHS APPROX 115 LBS. DEALER SAYS THAT AIR BAG SENOR IS SENSITIVE TO WEIGHT OF PASSENGER. DEALER DID NOT FIX. I BELIEVE THIS IS A SAFETY ISSUE. *TR
AIR BAGS,EQUIPMENTJune 25, 2008
I HAVE ALSO HAD THIS PROBLEM ON MY 2007 SANTA FE LIMITED (THE AIRBAG INDICATOR AND THE ALARM SOUNDING FOR NO REASON AT THE SAME TIME). THEY BOTH STARTED HAPPENING AT THE SAME TIME. I HAVE THE AIRBAG INDICATOR ILLUMINATED IN THE LOWER RIGHT HAND CORNER OF THE DASHBOARD CONTROL PANEL. I TOOK IT TO THE DEALERSHIP ON THIS PAST MONDAY (23 JUNE 2008) AND THEY WERE ABLE TO SEE THE ERROR CODE. BUT COULD NOT DETERMINE WHAT THE ACTUAL PROBLEM IS. SO THEY CLEARED THE ERROR CODE, CHANGED THE OIL, AND WASHED IT. THE DEALERSHIP TOLD ME TO COME BACK IF IT HAPPENS AGAIN. THE FUNNY THING ABOUT THIS PROBLEM IS THAT IT COMES AND GOES. AS I WAS DRIVING TO THE DEALERSHIP, THE INDICATOR WENT OFF. BUT ONCE I GOT TO THE DEALERSHIP AND THEY WENT TO CHECK IT, IT CAME BACK ON AND STAYED ON. WELL, IT HAPPENED AGAIN THE VERY NEXT DAY. I CALLED THE DEALERSHIP AND THEY HAVE INSTRUCTED ME TO BRING IT IN BECAUSE THIS SHOULD NOT BE HAPPENING. THEY HAVE OFFERED TO PUT ME IN A LOANER CAR WHILE THEY INVESTIGATE WHAT IS GOING ON WITH MY TRUCK. OH I FORGOT TO TELL YOU WHAT HAPPENED AFTER THEY CLEARED THE CODE. AFTER THEY CLEARED THE CODE ON THE 23RD, THE ALARM DOES NOT SOUND WHEN YOU PRESS THE CONTROL BUTTON TWICE. THEY DISARMED SOMETHING ON THE OTHER DAY. I'M THINKING THAT THEY SHOULD DO A WHOLE SYSTEM RESET OR SOMETHING. I WILL KEEP YOU POSTED ON WHAT THEY FIND DURING MY VISIT THIS EVENING OR WHENEVER MY TRUCK IS RETURNED TO ME. HERE'S THE TRICK TO THE SOUNDING ALARM PROBLEM THAT I FIGURED OUT. 1. ARM THE ALARM. 2. WAIT FOR THE 30 SEC'S FOR IT TO SOUND. 3. DISARM THE ALARM. 4. ARM THE ALARM. 5. ALL IS WELL AT THIS POINT WITH THE ALARM. I HAVE FOUND THIS TO WORK FOR ME. BUT IT IS A PAIN IF YOU ASK ME. HOWEVER, UNTIL THERE IS A FIX FOR IT, THIS IS A SOLUTION THAT WORKS. *TR
STEERINGJune 12, 2008
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT ACCELERATED TO PASS ANOTHER VEHICLE AND THE STEERING FELT LIGHT, AS IF IT WERE LIFTING OFF THE GROUND. THE STEERING WHEEL PULLS TO THE RIGHT AND HE MUST OVERCOMPENSATE TO THE LEFT TO CORRECT THE FAILURE. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND THE FAILURE STOPPED. HE CALLED THE DEALER ONCE HE ARRIVED TO HIS RESIDENCE AND ASKED SOMEONE TO RETURN HIS CALL; HOWEVER, NO ONE HAS YET RESPONDED. PRIOR TO THIS FAILURE, THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR SIMILAR FAILURES AND THEY ROTATED THE TIRES; HOWEVER, THE FAILURE CONTINUES. THROUGH ONLINE RESEARCH, HE DISCOVERED TWO COMPLAINTS FOR THE SAME FAILURE. HE ALSO STATED THAT THE TIRE PRESSURE WAS CORRECT ACCORDING TO THE MONITORING SYSTEM. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 5,100.
STEERINGJune 11, 2008
CAR PULLS TO RIGHT SIDE WHEN ACCELERATING HEAVY. HAVE TO PULL WHEEL TO LEFT,THEN I HAVE OVER STEER. *TR
SERVICE BRAKES, HYDRAULICJune 10, 2008
FRONT BRAKE CALIPER STICKS AND WILL TURN ROTOR A VERY HOT RED COLOR, WHICH CAUSES VEHICLE TO SHAKE VIOLENTLY AND INCREASES THE TIME NEEDED TO STOP THE VEHICLE. DEALERSHIP HAS HAD THE VEHICLE FOR OVER 2 WEEKS AND SAYS THE ONLY PROBLEM IS THE CALIPER NEEDS TO BE REPLACED, WHICH IS COVERED UNDER WARRANTY. I BELIEVE IT GOES DEEPER THAN JUST REPLACING A CALIPER, WHICH TAKES ABOUT HALF AN HOUR. *TR
AIR BAGSJune 2, 2008
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. FROM THE DATE OF PURCHASE, THE CONTACT HAS EXPERIENCED AIR BAG LIGHT FAILURE WITH THE VEHICLE. THE DEALER WAS ABLE TO REPAIR THE FAILURE ON THE DRIVER'S SIDE, BUT NOT THE PASSENGER SIDE. THE AIR BAG LIGHT INTERMITTENTLY ILLUMINATES WITH OR WITHOUT AN OCCUPANT IN THE PASSENGER SEAT. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY PERFORMED A DIAGNOSTIC ON THE SEAT. THEY REPLACED THE SEAT WITH A NEW ONE, BUT THE FAILURE WAS STILL PRESENT. THE DEALER THEN REINSTALLED THE OLD SEAT, BUT REPLACED THE SEAT MODULE. THIS ALSO DID NOT CORRECT THE FAILURE. THE MECHANIC COULD NOT IDENTIFY THE CAUSE OF THE FAILURE AND NO FURTHER REPAIRS HAVE BEEN MADE. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 33,000. UPDATED 08/01/08
VEHICLE SPEED CONTROLApril 29, 2008
THERE IS A PROBLEM WITH THE ACCELERATOR ON THE HYUNDAI SANTA FE 2007 VERSION. AFTER THE SECOND REPAIR ATTEMPT THE DEALER CALLED THE REGIONAL PERSON AND THEY OFFERED A THIRD SOLUTION BECAUSE THAT PERSON "HAD SEEN THIS PROBLEM BEFORE". THE THIRD SOLUTION DID NOT WORK AS WELL. THE PROBLEM IS THAT WITHOUT NOTICE YOU SIMPLY HAVE NO ACCELERATION. ENGINE RUNS AND THERE SEEMS TO BE POWER BUT THERE'S NO ACCELERATION. IT'S HAPPENED TO MY WIFE 3 TIMES PULLING OUT IN FRONT OF TRAFFIC. THEY HAVE REPLACED: A PEDAL SENSOR AND ENTIRE GAS PEDAL ASSEMBLY, REPAIRED A CONNECTION TO THE APS SENSOR, AND AS DIRECTED BY THE REGIONAL PERSON THEY REPLACED THE "THROTTLE BODY ASSEMBLY" AND TODAY, 4/29, THE CAR WOULD NOT ACCELERATE AT A STOP LIGHT AND THEN VIOLENTLY LUNGED FORWARD. *TR
STEERINGApril 25, 2008
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE VEHICLE WAS INITIALLY TAKEN TO THE DEALER BECAUSE THERE WAS A POWER STEERING RESERVOIR LEAK. THE FRONT STEERING RACK WAS REPLACED WITH A NEW ONE AT THAT TIME. THE NEW FRONT STEERING RACK DEVELOPED A LEAK AND THE VEHICLE WAS RETURNED TO THE DEALER FOR REPAIR. HE IS CURRENTLY PREPARING TO TAKE THE VEHICLE BACK TO THE DEALER FOR THE SAME FAILURE, AS WELL AS A NEW ONE. WHILE DRIVING OVER A BUMP AT ANY SPEED, MAKING A TURN, OR BACKING OUT OF A PARKING LOT, THE STEERING WHEEL MOVES FROM CENTER AND GOES TO EITHER THE LEFT OR RIGHT SIDE. IN ADDITION, THE ESC LIGHT ILLUMINATES AND DISABLES THE FEATURE. THE VIN AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE WAS 10,000 AND FAILURE MILEAGE WAS 9,000.
VEHICLE SPEED CONTROLApril 7, 2008
WAS DRIVING 2007 HYUNDAI SANTE FE AT 90KM PER HOUR ON HIGHWAY. WENT TO ACCELERATE TO 110KM PER HOUR AND IMMEDIATELY FELT ACCELERATOR MOVE AWAY FROM MY FOOT WHERE IT REMAINED PINNED AGAINST THE FLOOR. NOTICED THAT CRUISE CONTROL LIGHT HAD COME ON THE INSTRUMENT PANEL BUT I DID NOT ENGAGE THE CRUISE CONTROL. I TURNED THE CRUISE CONTROL BUTTON OFF AND TAPPED BRAKES. VEHICLE DID NOT SLOW DOWN AND ACCELERATOR REMAINED PRESSED TO MAT. APPLIED FULL FORCE TO BRAKES AND MANAGED TO SLOW DOWN TO PUT VEHICLE IN PARK. VEHICLE BEGAN REVVING VERY HIGH SO I PUT VEHICLE BACK INTO DRIVE AND IT BEGAN MOVING ON IT'S OWN SINCE ACCELERATOR WAS STILL FULLY DEPRESSED. I DEPRESSED ON THE BRAKES AGAIN, PUT VEHICLE INTO PARK AND TURNED VEHICLE OFF, WAITED 30 SECONDS AND RESTARTED ENGINE. ACCELERATOR HAS WORKED NORMALLY SINCE AND VEHICLE WILL BE TAKEN TO DEALERSHIP. THERE WERE NO LOADS ON THE VEHICLE OTHER THAN LIGHTS BEING ON AND THE TEMPERATURE CONDITIONS WERE COOL WITH AVERAGE HUMIDITY FOR THE AREA. OVERALL, A VERY FRIGHTENING EXPERIENCE. *TR
INTERIOR LIGHTINGApril 5, 2008
THERE'S A COMMON DEFECT WITH CERTAIN SANTE FE MODELS THAT LEAVES THE FRONT OF THE CABIN DARK AND WITHOUT LIGHTING WHEN THE FRONT DOORS ARE OPEN. IT SEEMS THAT THE PROBLEM SURFACES ON MODELS BUILT AT CERTAIN TIMES OF THE YEAR. APPARENTLY HYUNDAI CHOOSES TO IGNORE CUSTOMER CONCERN IN THIS MATTER. MY LOCAL DEALER CLAIMS NOT TO KNOW ANYTHING ABOUT THE ISSUE. *TR
TRAILER HITCHESApril 2, 2008
TL*- THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. HE RECEIVED RECALL NUMBER 08E016000. HE CONTACTED THE LOCAL HYUNDAI DEALER TO SCHEDULE REPAIR AND THE DEALER ADVISED HIM THAT THEY DID NOT HAVE THE PART AVAILABLE AND THAT THEY DON'T KNOW WHEN THEY WILL RECEIVE THE PART. HE THEN CONTACTED THE HYUNDAI CUSTOMER SERVICE LINE AND WAS TOLD THAT IT WAS NOT A RECALL BUT RATER A CAMPAIGN AND THAT THEY ARE NOT AWARE OF ANY RECALLS. THEY ADDED THAT THE REPAIR WAS NOT A SAFETY ISSUE SO THEY WOULD NOT EXPEDITE THE PART. THE CONTACT FEELS THAT HE IS NOT BEING SERVICED OF THIS SAFETY ISSUE. THERE ARE NO FAILURES AT THIS TIME. THE FAILURE MILEAGE WAS 8,500 AND THE CURRENT MILEAGE WAS 8,500. UPDATED 04/16/08 *BF UPDATED 04/16/08 *TR
TIRESMarch 22, 2008
EVENTS LEADING TO FAILURE ARE NOT KNOWN FOR SURE. SUPPOSEDLY I HIT SOMETHING IN THE ROAD SUCH AS A POTHOLE, THAT DAMAGED BOTH TIRES ON THE PASSENGER SIDE OF THE VEHICLE. MY WIFE DID INDICATE THAT WE DID HIT A POTHOLE IN THE PARKING LOT, I DO NOT REMEMBER THIS. IN OTHER WORDS, THERE WAS NO DRAMATIC EVENT THAT LED TO THE FAILURE OF THESE NEW TIRES. THE FAILURE WAS FRONT TIRE WAS SCUFFED ON THE SIDEWALL AND A LEAK WAS CREATED WHERE THE SIDEWALL AND THREAD MEET. THE REAR TIRE RECEIVED A CUT ABOUT 3/4 OF AN INCH LONG PERPENDICULAR TO THE TIRE IN THE THREAD THAT IS NEXT TO THE SIDEWALL. THE CORRECTION IS THAT I AM BUYING A NEW SET OF TIRES FROM A DIFFERENT MANUFACTURER. *TR
ENGINE AND ENGINE COOLINGMarch 14, 2008
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING 45 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE DEALER. THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES AND THEY HAVE BEEN UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE DEALER HAS NOW DECLARED THE VEHICLE UNSAFE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 18,000. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR
AIR BAGSMarch 7, 2008
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE AIR BAG LIGHT WAS ILLUMINATED WHEN THE VEHICLE WAS PURCHASED. THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES FOR SERVICING, BUT THEY COULD NOT REPAIR THE FAILURE. THE CURRENT MILEAGE WAS 6,169 AND FAILURE MILEAGE WAS 15. UPDATED 4/11/08 *CN UPDATED 04/11/08 *TR
AIR BAGSFebruary 7, 2008
WHEN I SIT IN THE PASSENGER SEAT, THE AIRBAG LIGHT INDICATES "OFF". I WEIGH 130 LBS AND I HAVE READ THE OWNERS MANUAL ON THIS TOPIC. IT DOES NOT MATTER HOW I AM POSITIONED IN THE SEAT, THIS FUNCTION DOES NOT WORK CORRECTLY. I HAVE VISITED MY SERVICE DEPARTMENT AND CALLED HYUNDAI CONSUMER AFFAIRS. THEY STATE THAT THE UNIT IS WORKING AS DESIGNED, BUT CANNOT DESCRIBE HOW IT IS DESIGNED TO WORK, IE, WHAT WEIGHT LIMIT SETS THE AIRBAG TO "ON" POSITION. AS A NORMAL SIZED ADULT, I FEEL THAT MY AIRBAG SHOULD BE OPERATIONAL. I DO NOT FEEL SAFE IN THIS VEHICLE. PLEASE ADVISE HMA TO REPAIR THIS PROBLEM. *TR
STEERING,SERVICE BRAKES, HYDRAULIC,TIRESFebruary 5, 2008
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING OVER BUMPS IN THE ROAD, THE VEHICLE IMMEDIATELY DRIFTS TO THE RIGHT. THE VEHICLE HAS BEEN ALIGNED SEVEN TIMES AND THE ROTORS WERE REPLACED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FIVE TIMES. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 1,004 AND FAILURE MILEAGE WAS 12. UPDATED 03-04-08 *BF THE CONSUMER STATED 3 TIRES FAILED.
AIR BAGSFebruary 4, 2008
2007 HYUNDAI SANTA FE. WHEN MY WIFE (5'4", 115LBS) SITS IN THE FRONT PASSENGER SEAT, THE AIRBAG TURNS OFF. THE VEHICLE DOES NOT RECOGNIZE HER AS AN ADULT AND AUTOMATICALLY SHUTS THE AIRBAG OFF. *TR
AIR BAGSFebruary 2, 2008
I AM A 120# 5'6" FEMALE 30 YEARS OLD. WHEN SITTING IN THE PASSENGER FRONT SEAT OF MY HYUNDAI SANTA FE 2007 MODEL, IF I MOVE TO EVEN SHIFT WEIGHT RIGHT OR LEFT, THE AIRBAG LIGHT GOES ON AND OFF. I DO NOT MOVE FORWARD OR BACK, MY SEAT BACK IS IN THE UPRIGHT POSITION. HYUNDAI SAYS THAT THIS IS DUE TO FEDERAL GUIDELINES AND THAT THERE IS NOTHING THEY CAN DO. IT IS BECAUSE I AM BETWEEN 110 AND 120#. IS THIS TRUE? *TR
SEATSJanuary 16, 2008
ACCORDING TO THE MANUAL FOR MY 2007 HYUNDAI SANTA FE, FOR MAXIMUM SAFETY THE MIDDLE OF THE HEAD RESTRAINT SHOULD BE AT EYE LEVEL. AS A SERVICE ADVISOR AT A HYUNDAI DEALERSHIP HAS VERIFIED, THE POST NOTCHES ENABLE THE MIDPOINT TO COME UP ONLY AS HIGH AS MY MOUTH--FAR BELOW THE RECOMMENDED HEIGHT. I AM 6'3, NOT EXTRAORDINARILY TALL. HYUNDAI'S CONSUMER AFFAIRS OFFICE SAID ON JAN. 16 THAT SINCE THE VEHICLE IS FUNCTIONING AS DESIGNED, THERE WAS NOTHING THE AUTOMAKER WOULD DO EVEN THOUGH THE VEHICLE IS PROVIDING ME LESS HEAD AND NECK SUPPORT THAN RECOMMENDED BY THE COMPANY'S OWN MANUAL. *TR
ELECTRICAL SYSTEMDecember 25, 2007
ON MONDAY DECEMBER 18, 2007 I GOT A 2007 SANTA FE TO DRIVE AS A LOANER FROM A HYUNDAI DEALERSHIP. TUESDAY NIGHT WHEN I FILLED THE GAS TANK, THE VEHICLE WOULD NOT START FOR ABOUT 20 MINUTES. I CALLED ROADSIDE ASSISTANCE WHO TOLD ME TO CALL THE DEALERSHIP, WHO IN TURN TOLD ME TO CALL ROADSIDE ASSISTANCE. BROWN'S MANAGER, ISHMAEL TOLD MY HUSBAND THAT HE COULD NOT HELP US. THE NEXT DAY I CALLED THE DEALERSHIP SERVICE MANAGER WHO SAID THAT THE PROBLEM HAD TO DO WITH THE REMOTE STARTER ON THE KEY CHAIN, WHICH I COULD PRESS TWICE AND THE CAR WOULD RESTART. HE OFFERED ANOTHER CAR TO ME BUT ASSURED ME THAT I SHOULD BE FINE. I OPTED TO KEEP THE SANTA FE. THAT NIGHT AS I RETURNED ON THE FAIRFAX COUNTY PARKWAY FROM HERNDON TO MY HOME, THE SANTA FE DIED AGAIN. NO AMOUNT OF PRESSING ON THE REMOTE RESTARTED THE VEHICLE AND I BECAME PANICKED AS CARS RACED BY ON EITHER SIDE OF ME. THE VEHICLE NEVER RESTARTED ALTHOUGH THE DASHBOARD LIGHTS WOULD OCCASIONALLY FLASH ON THEN OFF. A POLICEMAN CONTACTED A TOW TRUCK WHO TOWED ME BACK TO THE DEALERSHIP. I FELT MY LIFE WAS AT RISK BY THE SANTA FE'S TOTAL FAILURE IN THE MIDDLE OF A MAJOR HIGHWAY AT RUSH HOUR, WHERE I WAS STRANDED FOR 40 MINUTES. *TR
POWER TRAINNovember 26, 2007
UNCOMMANDED TRANSMISSION DOWNSHIFT AT VARIOUS SPEEDS. DOWNSHIFTS OCCURS AT UNPREDICTABLE INTERVALS AND SPEEDS, OCCASIONALLY LEAVING A CHECK ENGINE LIGHT ILLUMINATED. THE DOWNSHIFT EVENTS ARE INSTANTANEOUS BUT, WHILE STARTLING, THE VEHICLE IS CONTROLLABLE. HOWEVER, AT HIGHWAY SPEEDS, SPEED LOSS CAN BE AS HIGH AS 20 MPH, WHICH HAS THE POTENTIAL FOR SEVERE REAR-END COLLISIONS, AS WELL AS, POSSIBLE CONTROL ISSUES. THESE EVENT HAVE OCCURRED NUMEROUS TIMES. DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM. *TR
ELECTRICAL SYSTEM,AIR BAGSOctober 31, 2007
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT TOOK THE VEHICLE TO THE DEALER BECAUSE THE AIR BAG LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER ORDERED A FUSE BOX, BUT THAT DID NOT CORRECT THE FAILURE. THEY ORDERED THE SAME PART AGAIN, BUT THE LIGHT REMAINS ILLUMINATED. HE FILED A COMPLAINT WITH HYUNDAI CONSUMER AFFAIRS. THE AIR BAG HAS NOT YET DEPLOYED UNEXPECTEDLY. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 6,000. UPDATED 11/14/07 *TR
AIR BAGSOctober 27, 2007
I BOUGHT A 2007 HYUNDAI SANTA FE LIMITED 3 WEEKS AGO. WE HAVE NOTICED THAT REPEATEDLY AND UNPREDICTABLY THAT THE PASSENGER SIDE AIR BAG SENSOR ILLUMINATES, INDICATING THAT THE AIR BAG HAS TURNED OFF, WHILE MY WIFE IS RIDING IN THE FRONT SEAT. SHE IS AVERAGE SIZE FOR AN ADULT FEMALE, AND THERE IS ABSOLUTELY NO REASON THAT THIS SHOULD OCCUR. I FIND THIS TO BE COMPLETELY UNACCEPTABLE AND VERY, VERY DANGEROUS. THIS VEHICLE NEEDS TO BE RECALLED AND THIS FEATURE ABSOLUTELY HAS TO BE CORRECTED. 12,000 OF THE 2005 SANTA FE'S WERE RECALLED AND A CLASS ACTION SUIT WAS FILED FOR AN AIRBAG SENSOR PROBLEM AND THE 2007 VERSION OF THIS VEHICLE SHOULD BE RECALLED IMMEDIATELY.!! THIS IS EXTREMELY DANGEROUS!!! UNNECESSARY DEATH(S) ARE IMMINENT IF THIS IS NOT CORRECTED. *TR
AIR BAGSOctober 26, 2007
I BOUGHT A 2007 HYUNDAI SANTA FE LIMITED 3 WEEKS AGO. WE HAVE NOTICED THAT REPEATEDLY AND UNPREDICTABLY THAT THE PASSENGER SIDE AIR BAG SENSOR ILLUMINATES, INDICATING THAT THE AIR BAG HAS TURNED OFF, WHILE MY WIFE IS RIDING IN THE FRONT SEAT. SHE IS AVERAGE SIZE FOR AN ADULT FEMALE, AND THERE IS ABSOLUTELY NO REASON THAT THIS SHOULD OCCUR. I FIND THIS TO BE COMPLETELY UNACCEPTABLE AND VERY, VERY DANGEROUS. THIS VEHICLE NEEDS TO BE RECALLED AND THIS FEATURE ABSOLUTELY HAS TO BE CORRECTED. 12,000 OF THE 2005 SANTA FE'S WERE RECALLED AND A CLASS ACTION SUIT WAS FILED FOR AN AIRBAG SENSOR PROBLEM AND THE 2007 VERSION OF THIS VEHICLE SHOULD BE RECALLED IMMEDIATELY.!! THIS IS EXTREMELY DANGEROUS!!! UNNECESSARY DEATH(S) ARE IMMINENT IF THIS IS NOT CORRECTED. *TR
AIR BAGSOctober 16, 2007
MAJOR SAFETY ISSUE. THE PASSENGER SIDE AIR BAG LIGHT COMES ON AND GOES OFF ALL WHILE RIDING DOWN THE ROAD WITH A PASSENGER OVER 80 LBS RIDING IN THE SEAT. ON AN AVERAGE TRIP OF 30 MINS THE LIGHT WILL SOMETIMES COME ON AND STAY ON OR WILL COME AND GO INDICATING THAT THE AIRBAG WILL NOT DEPLOY IN THE CASE OF AN ACCIDENT. WE ALSO HAVE A 2007 ACCENT THAT IS DOING THE SAME THING JUST NOT AS OFTEN. THE DEALERSHIP HAS PROVIDED ME WITH A LOANER CAR FOR FOUR WEEKS NOW BECAUSE THEY HAVE TOLD ME THEY DON'T KNOW HOW TO FIX THE PROBLEM. MY LOANER HAS THE SAME PROBLEM AS WELL. AFTER RESEARCHING THE PROBLEM ON THE INTERNET I HAVE FOUND THAT THERE ARE SEVERAL CASES OF THIS HAPPENING OUT THERE AND HYUNDAI DOESN'T SEEM TO BE FIXING THE PROBLEM. THEY TOLD ME THAT WHEN THAT LIGHT IS ON THAT THE AIR BAG WILL NOT IN FACT DEPLOY. THIS PROBLEM HAPPENS EVERYTIME WE GET IN THE CAR TO GO SOMEWHERE SO THERE ARE TOO MANY FAILURES TO LIST. I FEEL IT TO BE VERY UNSAFE TO PLACE ANYONE IN THE FRONT SEAT DUE TO THE POSSIBILITY OF SERIOUS INJURIES OR DEATH IN THE CASE OF AN ACCIDENT. *TR
AIR BAGSSeptember 19, 2007
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING BETWEEN 5 AND 60 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT WAS ILLUMINATING INTERMITTENTLY. THE DEALER INSPECTED THE VEHICLE APPROXIMATELY FIVE TIMES AND IS UNABLE TO DETERMINE THE CAUSE OF FAILURE. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS 21,000 AND FAILURE MILEAGE WAS 1,000. THE CONSUMER STATED THE PASSENGER SEAT WAS REPLACED IN JULY 2007, HOWEVER THERE WAS STILL NO CHANGE IN OPERATION. UPDATED 10/24/07. *JB
INTERIOR LIGHTINGSeptember 10, 2007
NO FRONT DOME LIGHT, WITHOUT MANUAL ACTIVATION. WHAT DOES EXIST IS BARELY ADEQUATE. *TR
AIR BAGSAugust 23, 2007
PURCHASED A 2007 HYUNDAI SANTA FE IN FEB/07. THE PASSENGER SIDE AIRBAG LIGHT INTERMITTENTLY TURNS ON (AIRBAG IS INACTIVATED) AND OFF (NO LIGHT MEANS AIRBAG ACTIVATED) WHEN MY 5'6" 120LBS WIFE SITS IN THE SEAT. ALL POSITIONAL SUGGESTIONS IN THE MANUAL (SITTING STRAIGHT UP, FEET FLAT ON THE FLOOR, ETC) HAVE BEEN ADHERED TO WITH THE SAME INTERMITTENT RESULT. I WOULD HAZARD A GUESS AND SAY THAT THE PASSENGER AIRBAG IS OFF 75% OF THE TIME WHEN SHE SITS IN THE SEAT. THE ONLY SUGGESTION WE HAVE RECEIVED FROM THE DEALERSHIP IS TO SIT IN THE BACK SEAT. *TR
VEHICLE SPEED CONTROLAugust 13, 2007
CRUISE CONTROL FAILED TO DISENGAGE WHEN BRAKES APPLIED. *TR
AIR BAGSAugust 3, 2007
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. HE STATED THAT THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED THREE TIMES. THE DEALER CLEARED THE CODES FOR THE AIR BAG AND REPLACED THE PASSENGER SIDE FRONT SEAT TWICE. THE AIR BAG MODULE WAS ALSO REPLACED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 7,750.
ENGINE AND ENGINE COOLING,POWER TRAIN,STRUCTUREJuly 6, 2007
I HAVE A HYUNDAI SANTA FE. I HAVE HAD THREE MAJOR ISSUES WITH THE CAR AND ONE SMALL COSMETIC ISSURE. THE MAJOR ISSUES HAVE BEEN WITH THE STRUCTURE OF THE CAR, THE WHEEL AXEL, THE ALIGNMENT, AND THE ENGINE BLOCK. ALL OF THESE ITEMS HAVE EITHER BEEN LOOSE, BROKEN, OR DEFECTIVE. YES, THEY KEEP FIXING THE CAR, BUT IT'S A NEW CAR. IF I WANTED A CAR THAT NEEDED TO BE REPAIRED WEEKLY I WOULD HAVE KEPT OR PURCHASED AN USED CAR. I FEAR FOR MY SAFETY AND THE SAFETY OF MY FAMILY RIDING IN THIS CAR. WE HAVE BEEN LUCKY SO FAR THAT I HAVE BEEN ABLE TO CATCH THESE DEFECTS BEFORE WE'VE GOTTEN INTO A MAJOR ACCIDENT. *TR
ENGINE AND ENGINE COOLINGJune 15, 2007
DRIVING I-75 SOUTH IN GEORGIA, SUNDAY AFTERNOON, JUNE 10, 2007, THE AIR CONDITIONING SYSTEM STOPPED WORKING, TRAVELING TO JACKSONVILLE, FL. CALLING FROM THE HIGHWAY ON A CELL PHONE TO THE DEALERSHIP, WE WERE INSTRUCTED TO CALL THE HYUNDAI ASSISTANCE 800 NUMBER. UPON CONNECTION WAS GIVEN THE NAMES AND PHONE NUMBERS OF TWO HYUNDAI DEALERSHIPS IN JACKSONVILLE, FL. ON MONDAY, JUNE 11 AM, TOOK THE VEHICLE TO KEY BUICK, HYUNDAY IN JACKSONVILLE FOR SERVICE. SEVERAL HOURS LATER, WE WERE INFORMED THAT THE AC CONDENSER WAS DAMAGED AND NOT A WARRANTY ITEM, THE REPAIR WAS ESTIMATED AT $750. THE CAUSE OF THE FAILURE, ACCORDING TO THE SERVICE MANAGER, WAS SOME ITEM DAMAGED THE CONDENSER AND USING HIS WORDS "PROBABLY ROAD DEBRIS" PASSING THROUGH THE GRILL. HE CONTINUED THE EXPLANATION THAT THERE ARE NOT BARRIERS THAT WOULD PREVENT SMALL ITEMS FROM PASSING THROUGH THE GRILL AND DAMAGING THE CONDENSER AND RADIATOR WHILE TRAVELING ON THE HIGHWAYS. ASKING THE SERVICE MANAGER IF THIS COULD HAPPEN AGAIN, HE REPLIED YES. THE FAILURE OF HYUNDAI TO FORESEE, DESIGN AND PROVIDE ANY TYPE OF SCREEN BARRIER BEHIND THE GRILL ALLOWS ANY TYPE OF DEBRIS TO CAUSE HARM TO THE CONDENSER OR RADIATOR AT ANY TIME. THE VEHICLE WAS REPAIRED ON JUNE 14 BY KEY BUICK HYUNDAI IN JACKSONVILLE, FL. I OFFER A SOLUTION THAT A SMALL AMOUNT OF HARDWARE CLOTH ATTACHED TO THE BACK OF THE GRILL WOULD DEFLECT MOST ALL DEBRIS AND PROTECT THE CONDENSER AND RADIATOR FROM DAMAGE WHILE STILL ALLOWING AMPLE AIR FLOW. HARDLY A HAPPY TRAVELING PERIOD WITH 3 DAYS OF NEGOTIATING WITH TWO DEALERSHIPS RICK CASE HYUNDAI IN DULUTH, GA. & KEY BUICK HYUNDAI IN JACKSONVILLE, NO VEHICLE AVAILABILITY AND FRUSTRATING EXPENSES. *AK
AIR BAGSJune 5, 2007
PASSENGER OCCUPANT CLASSIFICATION SYSTEM (OCS) IMPROPERLY CLASSIFIES ADULTS AS CHILDREN AND DISABLES AIR BAG WHEN IT SHOULD BE ENABLED. *TR
AIR BAGSMay 16, 2007
1/26/07-TOOK CAR IN FOR 3,000 MILE SERVICE ACTUAL MILEAGE WAS 3,154. 4/4/07- TOOK CAR IN FOR AIR BAG WARNING LIGHT ON DASH. TECHNICIAN CLEARED ALL FAILED CODES- RECHECKED CODES TO FIND ALL OKAY. MILEAGE WAS 6,138. *AK 4/6/07- AIRBAG WARNING LIGHT ON DASH IS COMING ON AGAIN. 4/12/07- TAKE CAR BACK TO DEALER TO CORRECT AIRBAG WARNING LIGHT. CAR WAS AT THE DEALER FOR 3 DAYS WHILE THEY ORDERED AND REPLACE THE MODULE ASSY-AIR B. I AGAIN INDICTAED MY CONERN ON SAFETY OF BAGS DEPLOYING IN AN ACCIDENT. MILEAGE WAS 6,391. 5/12/07 '' AIR BAG WARNING LIGHT IS ON AGAIN. 5/14/07 '' CONTACT DEALER TO SCHEDULE APPOINTMENT FOR SERVICE ON AIRBAG SYSTEM. 5/16/07- TAKE CAR IN FOR SERVICE AT 8:00AM. DEALER IS ORDERING A DRIVER SIDE AIRBAG UNIT. THEY INDICATE THAT THIS WILL BE IN THE WEEK ON 5/21/07. I SPOKE WITH THE SERVICE MANAGER (STEVE MOUNTES) ABOUT MY DISPLEASURE ON THIS ISSUE AND MY SAFETY CONCERNS. STEVE DID INDICATE THAT WITH THIS WARNING LIGHT ILLUMINATED ON THE DASH, THE AIR BAGS WOULD NOT DEPLOY. I AGAIN STRESSED MY CONCERN ON THE SAFETY OF THE VEHICLE. I ALSO DISCUSSED MY DISPLEASURE THAT THEY WOULD NOT PROVIDE A LOANER CAR FOR TODAY''S SERVICE. STEVE INDICATED THAT A LOANER WOULD BE PROVIDED WHEN I BRING THE CAR IN FOR THE DRIVER SIDE AIR BAG REPLACED SCHEDULED FOR THE WEEK OF 5/21/07. SERVICE TIME WAS ONE HOUR. 5/16/07- FILED AN ELECTRONIC COMPLAINT WITH THE NHTSA.
UNKNOWN OR OTHERApril 20, 2007
THE 2007 HYUNDAI SANTA FE LIMITED WAS DESIGNED WITHOUT A FRONT DOME LIGHT THAT WOULD NORMALLY BE ACTUATED VIA KEYLESS REMOTE OR BY UNLOCKING OR BY OPENING ANY OF THE DOORS. THIS IS A SAFETY ISSUE WHEN APPROACHING THE VEHICLE AT NIGHT. SUCH DEVICES HAVE BEEN STANDARD EQUIPMENT IN VEHICLES FOR MANY YEARS. WHY HAS HYUNDAI CHOSEN TO FOREGO THIS BASIC SAFETY ITEM? *JB
AIR BAGSMarch 24, 2007
I OWN A 07 HYUNDAI SANTA FE. EVER SINCE I BOUGH THE CAR IN OCTOBER I HAVE HAD TROUBLE WITH THE PASSENGER SIDE AIR BAG SENSOR. WHEN I SIT IN THE PASSENGER SIDE THE AIR BAG SENSOR EITHER DOES NOT SENSE MY WEIGHT AND TURNS THE AIR BAG OFF OR IT ACTUALLY TURNS THE AIR BAG ON, BUT IT FLUCTUATES BETWEEN ON AND OFF. I HAVE READ THE MANUAL, AND I AM SITTING PROPERLY ACCORDING TO HYUNDAI INSTRUCTIONS. I HAVE TAKEN THE CAR TO THE HYUNDAI DEALER, AND THE BEST THEY COULD TELL ME WAS SIT IN THE BACK MAM. HOWEVER I DO NOT THINK THIS IS A REASONABLE RESPONSE. I HAVE READ MANY OTHER COMPLAINTS ABOUT THE SAME PROBLEM, AND I FEE THE AIR BAG OR SENSOR IS NOT WORKING PROPERLY , AND THIS IS UNSAFE. ONE OF THE REASONS I BOUGH THIS CAR WAS THE SAFETY FEATURES, AND IT IS DISAPOINTING THAT THOSE FEATURES DO NOT WORK PROPERLY, AND YET HYUNDAI WILL NOT FIX IT. I FEAR THAT I OR SOMEONE ELSE MAY BE SERIOUSLY INJURED DUE TO THIS PROBLEMA DN I I DO NOT FEEL IT IS REASONABLE TO SAY "WELL SIT IN THE BACK" SOEMETHING NEEDS TO BE DONE ABOUT THIS. PLEASE TAKE MY COMPLAINT INTO CONSIDERATION. I STRONGLY FEEL THERE IS A PROBLEM AND HYUNDAI IS OVERLOOKING THIS. FOR MY SAFETY AND THE SAFETY OF OTHERS WE ALL NEED HELP TO GET THIS PROBLED CORRECTED. *AK
INTERIOR LIGHTINGMarch 21, 2007
TL*-THE CONTACT STATED THAT HER 2007 HYUNDAI SANTA FE HAS OVER HEAD MAP LIGHTS DON'T FUNCTION AT ALL IN THE VEHICLE. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY INFORMED HER THAT THE MAP LIGHTS ONLY WORK IF SHE PRESSES THE MAP LIGHT BUTTON. THE CONTACT STATED THAT SHE SHOULD HAVE AN OVER HEAD LIGHT IN HER VEHICLE WHEN SHE GETS INTO HER VEHICLE. THE CONTACT STATED THAT THIS IS A SAFETY ISSUE, SHE GETS INTO HER VEHICLE EVERY NIGHT AFTER WORK AND IT IS COMPLETELY DARK. THE CONTACT STATED THAT ALL VEHICLES SHOULD HAVE BEEN MANUFACTURED WITH OVERHEAD LIGHTS THAT WORK WHEN YOU OPEN THE VEHICLE DOORS.
EXTERIOR LIGHTINGDecember 29, 2006
THE CONTACT STATED WHILE DRIVING AT ANY SPEED DURING THE NIGHT, THE HEADLIGHTS ONLY PROVIDED 30 FEET OF ILLUMINATION. AFTER THE 30 FOOT DISTANCE, THERE WAS A DISTINCT SHADOW. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER ADJUSTED THE ALIGNMENT OF THE HEADLIGHTS BUT THE PROBLEM PERSISTED
AIR BAGSDecember 11, 2006
I OWN A 2007 HYUNDAI SONATA. THE PROBLEM IS THE PASSENGER AIR BAG DOES NOT ALWAYS ENABLE WHEN MY USUAL 115 POUND PASSENGER SITS ON THE PASSENGER SEAT. THERE IS NO PROBLEM WHEN A HEAVIER PERSON SITS ON THE SEAT, BUT WHEN MY USUAL PASSENGER (WHO IS MY 75 YEAR OLD WIFE) SITS ON THE SEAT THE AIR BAG SEAT SENSORS DO NOT ALWAYS ACTIVATE. THE SERVICE DEPARTMENT AT A HYUNDAI DEALERSHIP REFERRED ME TO THE MANUAL WHICH DESCRIBES THE PROPER SEATING POSITION. WHEN MY PASSENGER SITS IN EXACTLY IN THAT MANNER, ABOUT 60% OF THE TIME THE SEAT SENSOR ACTIVATES THE PASSENGER AIR BAG. APPARENTLY THE SENSORS ARE SET TO TRIGGER AT OR NEAR 115 POUNDS. AND WHAT CLOTHING SHE WEARS DETERMINES IF SHE IS PROTECTED BY THE AIR BAG OR NOT. I ALSO OWN A 2005 HYUNDAI TUCSON, A COMPACT SUV. THERE IS ABSOLUTELY NO PROBLEM ACTIVATING THE PASSENGER AIR BAG WHEN MY PASSENGER SITS ON THAT SEAT. I BELIEVE THERE IS A SAFETY PROBLEM BECAUSE A MATURE ADULT DOES NOT ACTIVATE A PASSENGER AIR BAG. I AM SURE OTHERS HAVE THE SAME PROBLEM. HYUNDAI SHOULD PROVIDE A METHOD FOR CHANGING THE TRIGGER WEIGHT OF THEIR SENSORS. *JB
AIR BAGSNovember 27, 2006
FRONT PASSENGER OCCUPANT CLASSIFICATION SENSOR IS NOT CLASSIFYING MY WIFE CORRECTLY AND DISABLING THE FRONT PASSENGER AIRBAG WHEN SHE SITS IN THE SEAT. CONTACTED MY LOCAL HYUNDAI DEALER AND THEY SAID THIS IS THE WAY IT WORKS AND THERE IS NOTHING THEY CAN DO. (THEY DID CONTACT SOMEONE AT HYUNDAI WHO TOLD THEM THIS) *JB
AIR BAGSOctober 26, 2006
WHEN MY WIFE SITS IN THE PASSENGER SEAT OF OUR 2007 HYUNDAI SONATA, SOMETIMES THE LIGHT ON THE DASH IS LIT, INDICATING THE CAR DOES NOT SENSE A PASSENGER IS SITTING THERE. IN THE EVENT OF A CRASH, THE AIRBAG WOULD NOT DEPLOY. THE DEALER REPLACED THE JELL PACK UNDER THE SEAT BUT THE PROBLEM IS CONTINUING. MY WIFE IS 5"7" AND WEIGHS 126 LBS. THE DEALER SAID TO BE CAREFUL ABOUT POSTURE. WE DROVE THE CAR TO PENNSYLVANIA AND BACK WITHOUT A PROBLEM. *NM