477 consumer complaints have been filed with NHTSA for the 2020 Hyundai Palisade. Click any complaint to view the full owner description.
SEAT BELTSApril 13, 2026
I feel that this is a huge safety issue as I have 3 grandchildren that I watch everyday and have to have 2 of them in the 3rd row and 1 in the middle section, I love this vehicle but know I am afraid to drive it when I have them. This should be fixed immediately. Every day that there is not a fix is a day that I am putting my grand children's life in danger
VISIBILITY,AIR BAGS,SEAT BELTSApril 13, 2026
The contact owns a 2020 Hyundai Palisade. The contact stated that the front camera was reportedly installed incorrectly, causing the automatic emergency braking system to engage unexpectedly, almost causing several crashes. Additionally, the windshield wiper motor became inoperable, and there was a fluid leak coming from the wiper system that migrated into the transmission, causing a mechanical failure with the gearbox. The rear seat belts also failed to buckle securely and were frequently unlatched while children were inside the vehicle. The contact referenced NHTSA Campaign Numbers: 26V034000 (Air Bags), 25V607000 (Seat Belts), and 22V627000 (Visibility); however, the VIN was not included in NHTSA Campaign Number: 22V627000 (Visibility). The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 90,000.
SUSPENSION,UNKNOWN OR OTHER,ENGINEApril 12, 2026
While traveling to Abilene Tx to see my doctor my check engine light came on. I pulled into the Hyundai dealership and ask the service advisor to plug into my vehicle and let me know what was going on. After he talked to his service manager he advised me that they "where to busy" and the earliest they could get me in would be the next Monday. This was Wednesday. My home is 100 miles from Abilene. I asked if he thought it would be alright and he said sure. I barely made it back to Big Spring before it started clinking and cluttering. It sound horrible. My son said it sounded like it through a rod. He checked the oil and said that I had low oil however my low oil light did not come on. I notified the dealership and was advised that I had to have it towed back to the shop in Abilene which I did. After a week passed I was in Abilene and stopped to check on my vehicle. Needless to say my repairs are in excess of 20K. New engine etc. and rear suspension is out also. After researching I have found I'm not the only owner with these problems. There are numerous complaints about these problems with the Palisade. This is a danger to all who own this vehicle. Fires, accidents and no telling what can affect us. All these vehicles need to be recalled because of the engine that was placed in these vehicles. The engine is eating oil fast. My oil changes were on time. Hyundai and the dealership are unwilling to offer any help in repairing my vehicle. The parts on the suspension are sub standard. I can't believe they are called the #1 SUV in America! Buyers need to be aware of the substandard parts and engine. They also need to be aware the Hyundai doesn't stand behind their product or the dealership either for that matter. I shutter to think of who I could've been on the side of the road with a blown on fire engine. I'm thankful I made it home before the vehicle cratered.
SUSPENSIONApril 12, 2026
When driving vehicle there is a loud thumping sound coming from the back end of car and when driving through unstable terrain you could actually hear it more.
ENGINEApril 7, 2026
Here’s a more professional, structured version of your complaint while still clearly conveying the seriousness of the situation: ⸻ I am writing to formally express my concern regarding a 2020 Hyundai Palisade that I purchased from a dealership less than one year ago, along with an extended warranty. Since the time of purchase, the vehicle has experienced ongoing and significant oil consumption issues. In fact, it has spent a substantial amount of time in the repair shop—arguably more time than it has been in my possession. Despite these repeated service visits, the problem has not been resolved. The vehicle is currently consuming more than 1.5 quarts of oil per 1,000 miles, which is well beyond what would be considered normal. I have completed an official oil consumption test to document this issue. Notably, these problems began prior to even the first oil change after purchase, indicating that the condition likely existed at the time of sale. Despite the documented issue, both Hyundai Motor Company and the extended warranty provider have denied coverage for repairs. As a result, I am left with a vehicle that has a serious mechanical defect and a high risk of engine failure. I invested approximately 29,000 in this vehicle, and I am now facing the prospect of catastrophic engine damage due to a known issue that has been widely reported with similar vehicles. This situation is extremely concerning and has left me feeling misled and unfairly treated. I am seeking a fair resolution to this matter, including appropriate repair, replacement, or compensation, given the circumstances and the documentation supporting this claim.
STRUCTURE,UNKNOWN OR OTHERApril 3, 2026
The front moonroof scattered suddenly while driving about 45 mph. No outside impact or other damage. The rear moonroof is in perfect shape. The car has 26,721 miles.
AIR BAGS,SEAT BELTSApril 1, 2026
The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was parked, the front driver's side seat belt and the second-row driver's side seat belt failed to latch as intended. The vehicle was taken to the dealer, and the seat belt failures were confirmed. The contact was informed that the seat belts needed to be replaced. The contact was informed that parts were not available to repair the vehicle. In addition, the contact was informed that the parts were ordered to repair the vehicle. The contact stated that parts were ordered in December 2025; however, the parts were still not yet available. The contact stated that an infant rode in the vehicle in a car seat, and there is no available option to secure the car seat inside the vehicle. The contact received notifications of NHTSA Campaign Number: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, parts for the recall repairs were not yet available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 64,000.
SEAT BELTSMarch 30, 2026
Have attempted recall repairs 2 times. Was told I needed to reschedule since parts not available. I brought my vehicle in for repair 3/30/2026 @ 8:20. After noticing my car in back parking lot that did not move from at least 8:50am to 10:10am, I asked service representative what was happening. I was told I need to bring back at a later date when seatbelt parts are in. This process would take 4 hours. I made them aware that my front passenger seatbelt comes undone often.
VISIBILITY,AIR BAGS,SEAT BELTSMarch 30, 2026
The contact owns a 2020 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while attempting to clean the windshield, the windshield washer fluid system failed to spray as intended to clean the windshield. The dealer was contacted, and it was confirmed that parts were not yet available for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 37,000.
SEAT BELTSMarch 23, 2026
Hyundai Motor America ATTN: Consumer Affairs Department / Legal Office [XXX] VICE REQUIRES IMMEDIATE INVESTIGATION OF RECALL INSTALLATION OF SEAT BELT BUCKLES-2020/Hyundai Palisade –XXX To: General Manager, [XXX] Hyundai of [XXX] ] / Hyundai Consumer Affair [XXX] riting to f [XXX] port a serious safety concern regarding my 2020, Hyundai Palisade, VIN [XXX] . This issue poses a direct risk to the safety of [XXX] upants. Description of Safety Issue: Safety Recall of seat belt buckles unlatching during use of vehicle. A letter was sent to me by mail in January to replace seatbelt buckles due to unlatching during use of vehicle. Hyundai states that “this recall involves the seat belt buckle assembly in the front and second row outer seating positions”. Repair History: •March 17, 2026: [XXX] from Pohanka Hyundai Parts Department left a voicemail stat [XXX] she “received a set (seat belt buckles) in for you today” and “um so I can only hold them for a little while if you could reach back out to me”. I called her right back to let her know I would be in either on Thursday or Friday afternoon. •March 20, 2026: Vehicle brought to Pohanka Hyundai of [XXX] for Recall of seat belt buckle assembly at 13:53. Invoice # [XXX] er # XXX , that states “XXX 1ST/2ND RW SEAT BLT BUCK REPL. I waited in the lounge until 13:53 when service writer let me know my car was ready. When getting back into my car, I checked the new seat belt buckle assembly only to find that they were never swapped out for the new ones. I then let the service writer know and he said “what do you mean?” I then explained to him that they were the old because they were dirty, with dust and dirt in the “PRESS” release button. I then asked to see my old parts and a set of new parts to be able to compare. He could not show me either so he then went to talk to [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), [XXX] 2(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SEATS,ENGINEMarch 17, 2026
2020 Hyundai Palisade , burning through quarts of oil at an unusual rate. No oil leaks can be found. SUV is only driven around town. No long mileage trips, no out of state trips exc. This is an extreme problem that should be looked into for this year make a model. I thought Hyundai was going to be my forever go to. Unfortunately after all the issues I’m experiencing, never again will I get a vehicle that’s a Hyundai brand.
ENGINEMarch 16, 2026
Last year while traveling on vacation, my family was on the interstate crusing at approximately 70 MPH when the Hyundai Palisade suddenly started shaking and slowing down. It was shaking so bad, I ended up having to turn on my flashers because the vehicle would not accelerate up hill while pressing on the gas pedal. Thankfully, I was able to exit the highway and located a Hyundai dealership about 15 miles away in Jasper, AL. The dealership service department was very nice and indicated my engine oil was low. I could not figure out why this happened because we have always changed the oil at recommended intervals but once the dealership changed the oil, the check engine light turned off and we were able to proceed on our trip. Last night, we were traveling from [XXX] international airport back to [XXX] and the same pattern started all over again. After conducting some internet research based on the 2020 Palisade SEL, it appears this is a common issue for vehicles just under 100k miles. The reason I am reporting this is because Hyundai Corporate should do the right thing in this situation, by offering to replace the engine since I am within the 100k mile powertrain warranty period. I plan to take the vehicle to my local dealership today becuase there are two outstanding recalls, one of which is considered more serious due to a seatbelt latch. We waited over a month to schedule this service and the local dealership cancelled our appointment and didnt even offer to contact us to tell us this. The seatbelt issue is still not resolved and now we need Hyundai to perform oil consumption testing because the vehicle should not be burning this amount of oil while driving at speeds over 55MPH or over. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
AIR BAGS,SEATS,ENGINEMarch 15, 2026
I am filing a formal safety complaint regarding my 2020 Hyundai Palisade due to severe and ongoing engine oil consumption that presents a safety risk, combined with an active federal airbag safety recall. For approximately one year, my vehicle has been consuming excessive engine oil. Approximately 1,500–2,000 miles after an oil change, the vehicle becomes dangerously low on oil. On January 19, 2026, at 171,650 miles, the dealership initiated Hyundai’s official oil consumption test. At intake, the engine oil level was so low that nothing was visible on the dipstick. The dealership confirmed no external oil leaks were present and began the manufacturer’s oil consumption protocol. After driving approximately 1,000 miles, I returned on February 2, 2026, at 172,657 miles. The inspection showed the engine was 2.6 quarts low. The dealership stated combustion chamber cleaning was needed; however, Hyundai denied the repair based solely on mileage and the vehicle being out of warranty. This level of oil consumption presents a serious safety concern. Driving with critically low oil can cause sudden engine failure, stalling, or loss of power while traveling at highway speeds. This could create a crash hazard without warning. Additionally, my vehicle is subject to NHTSA Recall #26V034000 (Recall #292 – Ejection Mitigation), involving potential failure of the side curtain airbags for third-row passengers to deploy properly in certain crash scenarios. The remedy is not yet available. The combination of excessive oil consumption and an unresolved federal safety recall raises significant concerns regarding the overall safety and reliability of this vehicle. I am requesting that NHTSA investigate the engine oil consumption issue in the 2020 Hyundai Palisade, as excessive oil burning may indicate a broader manufacturing defect affecting engine integrity and driver safety. Ms. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SEAT BELTSMarch 14, 2026
The system does not alert me if someone is sitting in 3rd row without seatbelt. No one has been injured, but i noticed it in January 2026. Not sure how long it has been happening.
POWER TRAINMarch 13, 2026
Since about 90,000 miles I have noticed a shudder from my transmission. It has progressed and having transmission issues. I have had regular maintenance done on my car and have even replaced the transmission fluid twice and the shudder is continuing to happen. I have looked at forums and all the things and seems to be a common theme amongst their transmission style.
UNKNOWN OR OTHERMarch 9, 2026
1. What component or system failed or malfunctioned, and is it available for inspection upon request? "The tempered glass panel of the panoramic sunroof spontaneously shattered while the vehicle was in motion. The glass exploded outward with a loud report similar to a gunshot. Yes, the vehicle and the remaining glass fragments are available for inspection upon request 2. How was your safety or the safety of others put at risk? The sudden, explosive noise caused an immediate distraction and startle response while traveling at highway speeds (approx. 70 mph), creating a high risk of a collision. Furthermore, glass shards fell into the cabin onto the driver and passengers, posing a risk of lacerations and eye injuries. Shards also blew out onto the interstate, creating a road hazard for following vehicles. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. The vehicle is currently being scheduled for inspection 4. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? "No warning lamps or messages appeared. There were no prior symptoms of glass stress, such as cracking or creaking. The failure was instantaneous and spontaneous with no prior indication of a defect."
ENGINEMarch 7, 2026
The engine burns 1 quart per 1000 miles of driving
ENGINEMarch 3, 2026
Vehicle is consuming or burning oil at a high rate. While dealer has done an oil consumption test and claimed it was "within tolerance," I have on multiple occasions had the car start to shudder at 2,000 miles since last oil change only to find the oil wasn't even on the stick anymore. The symptoms go away when adding oil, on some occasions more than 4 quarts of oil need to be added to get the oil to "full" on the dip stick. Multiple independent service centers have noted how dirty the oil is and how little is drained on oil change. No warning lights have come on at any time, even when car is making grinding noises and shuddering with no oil. This causes a safety issue as drivers reasonably expect to go at least 3,000 miles between oil changes and the engine could seize in traffic. Owners are being tacitly asked to add oil regularly to keep the engine functioning properly.
POWER TRAINFebruary 27, 2026
I own a 2020 Hyundai Palisade. The vehicle began jerking while driving, particularly during acceleration and shifting, prior to reaching 100,000 miles. Over time the issue worsened, and the vehicle started failing to accelerate properly when pressing the gas pedal. There have been significant hesitations before the vehicle would move forward. This creates a serious safety concern, especially when merging into traffic or turning at intersections. The condition appears to be related to the transmission. The symptoms began while the vehicle was still under the powertrain warranty period. I am concerned this may represent a broader transmission defect affecting other vehicles of the same model.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMFebruary 25, 2026
The contact owns a 2020 Hyundai Palisade. The contact stated that the vehicle was consuming an excessive amount of oil. There was an oil-burning odor coming from the vehicle. There was a misfire coming from the engine before the vehicle stalled. The Auto START/STOP was activated while driving. The feature was turned off, but quickly reactivated. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 89,000.
ENGINEFebruary 25, 2026
I am reporting a safety concern involving repeated engine stalling while driving my 2020 Hyundai Palisade. The vehicle has stalled a total of seven times during normal operation. Most of the incidents occurred while slowing down or stopped at intersections and traffic lights. In these situations, the engine suddenly shut off without warning. I was forced to immediately shift the vehicle into park and restart the engine to continue driving. The check engine light did illuminate in connection with this issue. These incidents create a serious safety hazard, as sudden engine shutdown in active traffic increases the risk of rear-end collision. The loss of engine power occurs unexpectedly and without sufficient warning. The vehicle has been inspected, and I was informed that the issue may involve internal engine malfunction requiring major repairs. Because this vehicle has experienced multiple unexpected stalls in traffic, I am submitting this complaint due to the significant safety risk posed by sudden engine failure during operation.
AIR BAGS,SEAT BELTSFebruary 24, 2026
We scheduled in advance and confirmed recalls to have seatbelts recall serviced. Lost the entire day waiting for the service department to tell me they did not have the parts. The recall was mishandled and communication was kept to a minimum regarding the service noone knew about not having parts until the end of the day, which was 7 hours after our scheduled visit. A full day of work was lost and we are risking our child in a car seat on one of the affected seats. .the air bag recall also affects our means of transportation as we are risking travel each day. The dealership has not been helpful.
AIR BAGS,SEAT BELTSFebruary 24, 2026
The contact owns a 2020 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the second-row seats were inoperable. The contact also stated that the second-row seat belts failed to function properly, and the seat belt buckles failed to latch securely. The contact received notifications of NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, parts for the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
UNKNOWN OR OTHER,ENGINEFebruary 20, 2026
August 2025: While driving down the road and approaching a light, I slowed down to turn and make a left. As I braked, all lights on the instrument panel lit up and the car completely turned off. After several attempts to start the car again, the car started. After taking it to a shop, it was determined that the car had consumed all oil, despite being within the recommended milage range for oil change. I filed a complaint with Hyundai, who emailed me to talk to my local dealership. I responded and have yet to receive a response to my communication, as of February 20, 2026. Hyundai dealership has told me that I need to fail three oil consumption tests (I have), complete a combustion cleaning (it has recently been completed), and fail one more consumption test before they can submit to corporate for a new engine. In the meantime, I have experienced my car shaking, the smell of burning oil, my car "jolting" forward while driving at sustained speeds, and a tailpipe that is completely black with 67,800 miles currently on the car.
ENGINEFebruary 17, 2026
engine is consuming alot of oil i have to put a quart every week and it has a smell of burning near the engine and white smoke at the back tail pipe.
AIR BAGS,SEAT BELTS,ENGINEFebruary 13, 2026
Engine is sucking the life out of this vehicle meaning it is consuming more than normal oil. Oil consumption, I had the testing done. and Hyundai has done nothing about fixing the issues Well I am the second owner of this vehicle and it should be laws in place for the second owners of a vehicle. The first owner was keeping up on the maintenance of the vehicle so have I. I also have white smoke coming from the tailpipe. as well as stalling and stopping. I am still making payments on this vehicle and it is not far that I have to constantly get oil changes every month or sometimes twice a month seems like it. That is a lot of spending for something that should not be. It is so many people out there going through the same issues. It is a few Facebook group pages made behind this. It's truly sad that Hyundai will not fix this problem. What are we to do? Please Help.
ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCEFebruary 11, 2026
While idling at a traffic light on a busy city street all of the warning lights on the car went off and the car shut off on its own.
POWER TRAIN,ENGINEFebruary 4, 2026
Burns oil and I have to change it every 3K-5K miles. I add oil throughout to keep it topped off, but by around 5K miles it’s nearly black. It would be completely dry by 10K miles. Yesterday I noticed an oil drip from what I assume is a faulty gasket, which is new.
SEAT BELTSFebruary 1, 2026
On December, 2025 I received notification from Hyundai de Puerto Rico (Sojitz de Puerto Rico Corporation) informing about the Hyundai Recall Number 283 (NHTSA Recall Number 25V-607) regarding the seat belt buckle assemblies problem (See attached notification document). On January 27, 2026 I took my Hyundai Palisade 2020 to the programed appointment at Hyundai de Cupey, Ave. Ponce de León, #1385, San Juan, PR 00926 for the inspection and replacements of my seat belts buckle assemblies. For my surprise, the service advisor Ms. Adleni Vazquez informed me that there was no such recall and that they were proceeding with an extended warranty on the vehicle seat belt assembly system. She also told me that they would only act during that warranty extension period if I could prove a malfunction of the seat belt buckle assemblies. I showed the safety recall notification letter and the action required to the service advisor, but still they denied the inspection of seat belt buckle assemblies. The advisor showed me the Hyundai de Puerto Rico instruction regarding the matter which is only to provide an extended warranty. (See attached document). My vehicle was just serviced for an ECU upgrade of the emission system which I was told was the only recall pending (See attached Service job document). Do I or my passengers need to be involved in an accident and suffer injuries or even death because my vehicle was one with the faulty buckle assemblies before I can make a claim and be provided with the needed service and remedy? I think this “extended warranty” argument used in Puerto Rico for recall 283 is a dangerous excuse for not providing the service required. Please, investigate this important safety issue and Hyundai de Puerto Rico’s noncompliance. Once again, this is a serious issue that requires a prompt remedy. Due to is physical nature, it cannot be remedied merely with an “extended warranty”. Thank you for your attention to this matter.
SUSPENSIONJanuary 25, 2026
The vehicle continues to feel very bumpy when we drive. Even if I stand in the 2nd row and press up and down, it makes a squeaky, sometimes loud rattling / knocking sound. I have taken this to the dealer multiple times and they tired to tighten shock absorbers and the padding around it but the problem hasn't gone. They ask me to leave the car with them without getting a loaner which is hard to do as we need the car. They have made it hard to get the problem solved, not taking ownership and have denied any issue with the suspension despite multiple complaints by consumers in online forums and what i have personally experienced.
STRUCTUREJanuary 20, 2026
2020 Hyundai Palisade bought new with extended warranty that was supposed to "cover everything". The plastic items on the vehicle started failing with sun damage & the paint on the lift gate & roof started failing in 2023. The plastic items failing are the both driver/passenger rear view mirrors, the rear lift gate spoiler that houses one of the brake lights, the black trim on each side of the spoiler, the paint on the rear lift gate & paint on the roof including around the moon roofs. I brought it to the attention of the dealership I go to each time I brought it in for service or other warranty issues. I feel like I was blown off & not taken seriously. When they finally found & pull up my extended warranty to look at what it covered & inspected the sun damage/defect On June 27, 2025 they told me the manufacturer's warranty expired & it was not covered under my extended warranty. I voiced my frustration, saying they knew about this issue for about a year & when it possibly could have been under the warranty but not it is not. I asked how I can escalate this & they gave my the consumer affairs phone # for Hyundai. I contacted them, case#[XXX], and at their request I went to a dealership for them to inspect the damage/defect. I was later told the same thing, it is out of warranty. After researching my issue, I have discovered this vehicle has a recall for this exact issue, but for different paint colors. Just not my SUVs color blue. Seeing how this damage happened in such a short period of time & the amount of damage/defect is not normal given that timeframe, I am worried about it getting worst quickly. This could affect the function of the brake light & rear view mirrors thus affecting my safety, the function of the vehicle, & it's value. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SUSPENSIONJanuary 20, 2026
I purchased a new 2020 Hyundai Palisade SEL. When I only had 47,683 miles I had my rear shocks replaced for the third time. Poor handling, and noise when the shocks fail. The shocks needing replaced was confirmed by the dealer service department. No warning lamps or messages were displayed.
SEAT BELTSJanuary 18, 2026
I have a seatbelt recall and the parts are still in back order. I don’t feel safe driving my car since my seat belt did come in clapped while driving
ENGINEJanuary 16, 2026
Dear NHTSA, I'm reporting a serious safety issue with my 2020 Hyundai Palisade (3.8L V6) involving excessive oil consumption without low-oil warning lights. Timeline: Oil changed: August 13, 2025 → Engine stalling/rough idle → Checked Oct 27, 2025: completely out of oil Oil changed again: October 27, 2025 → Same symptoms recur → January 16, 2026: completely out of oil again Usage: ~300 miles/week (1,200 miles/4 months) using full synthetic 5W-30—far below Hyundai's 7,500-10,000 mile interval. Safety Risk: No low oil warning despite total depletion x2, risking catastrophic engine failure while driving. Known Lambda II V6 issue per TSB 20-01-0001. Request: Investigation into oil consumption recall and sensor failure.
POWER TRAIN,ENGINEJanuary 4, 2026
The GDI v6 motor that’s in it shudders and rattles when at idle. There’s metallic shavings and gas smell on the dipstick. It’s always low on oil and smokes a little at idle aswell. It’s completely ran out of oil and been to the shop 3x so far in a years time. Add oil to it every 2-3 weeks at this point ,It’s not leaking oil it’s definitely burning it. Once the dealership even had to come tow it to the shop the car shut off in the middle of the road and then again in the driveway as my wife was trying to turn into the driveway she lost all power and steering she ended up in the middle of the front yard, thank god she was just getting home at the time of the incident. I’ve heard of the same engine giving problems and having an open recall for similar issues pertaining to a bearing and or rings being damaged or broken allowing for the oil to be dripping or being burnt. The vehicle is a family vehicle and gets driven daily by my wife to and from the kids school and the grocery store it’s not driven hard or for very long periods of time. I would like to know if there’s anything that could be done about this issue. I’ve looked to see if the recall was open for this model palisade but it only shows for the Santife models even though it’s the same engine. The shop and dealers always tell me it’s nothing and just keep up with oil changes but that’s near impossible when it runs out of oil before the next oil change is due.
STRUCTURE,FORWARD COLLISION AVOIDANCEJanuary 4, 2026
Rear sunroof exploded randomly.
ENGINEJanuary 3, 2026
Engine is burning/consuming EXCESSIVE oil before required oil change. The oil levels are low enough that the vehicle will shutter or stall when coming to a stop. There are NO INDICATOR lights to advise of low oil, or NO oil!! This is a known issue with 2020 Hyundai Palisades.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMJanuary 3, 2026
The weather became cold outside. After first frost overnight, an oil leak started underneath the hood next to the front passenger side tire. Got in be serviced 11/19. Told the plastic piece to oil housing assembly cracked and had 9 other palisades in for same exact issue. No warning lamps. Cost $519 to replace part.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEJanuary 3, 2026
Check engine light came on and stayed on. When using heat for car it was not heating up well or to temp. Got in to be serviced 12/16/25-12/18/25. Replaced a plastic part in engine and said engine was not heating up like it should. Cost $814. Reset check engine light. On 1/2/26 reversed car out of driveway into street and car came to abrupt stop and would not shift into any other gears. Another vehicle was coming up the street and almost collided with us and I could not get my vehicle to move which was blocking the road. Warning message said “Shifter System Malfunction: Service Immediately.” Pushed power button to turn off vehicle. Turned back on and able to get into drive to park back in driveway. Definitely having electrical issues and multiple problems with car since October 2025 when weather became colder for winter.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEDecember 31, 2025
The instrument cluster seems to fail more so in the hotter weather. The speedometer, RPMs and gas gauge just stop working altogether. This seems extremely similar to the issues of other Hyundai vehicles that were recalled. The blind spot monitoring turns on and off as it pleases and there is a message that comes up sometimes that say it has been turned off due to electrical failure. The HDMI port in the counsel does not work but half the time so using android auto fails constantly. The radio signal is very poor in the car, resulting in static and high pitched noises on the stations and cannot use regular stations. There also is a huge oil consumption and oil burn smell and leak. This also seems very common for other Hyundai vehicles that have been recalled. Having to put 4-5 quarts in per month and only drive it maybe 1,500 miles in that time frame. There is a pause bumpiness when having to accelerate sometimes as well, followed by failure of oxygen sensor smells and baffles within the muffler seem to often have weird sounds. Have had the vehicle for 1 year and it was bought as a Hyundai certified pre-owned vehicle. It only has about 85K miles on it.
FUEL/PROPULSION SYSTEMDecember 22, 2025
While being inspected at the dealership, multiple fuel injectors (#1 and #3) were found to be leaking. This presents a severe fire hazard as fuel is escaping onto engine components. The dealership confirmed the leak and suggested replacing all six injectors due to potential systemic failure, but the manufacturer (Hyundai) is refusing 100% coverage. I have been without a vehicle for over a week, and this is a critical safety defect that could lead to an engine fire or stalling while driving.
ENGINEDecember 12, 2025
Engine is burning/consuming oil before required oil change. The oil levels are low enough that the vehicle will shutter or stall when coming to a stop. This is a known issue with 2020 Hyundai Palisades.
UNKNOWN OR OTHER,ENGINEDecember 11, 2025
On July fourth, while driving, the vehicle began to shake and make a rattling noise, shifted into park, and the dashboard lights lit up. While attempting to reach the safe side of the road while driving downhill on a busy road, the car lost power. I was able to pull over, restart the car, and reach a safe destination. I took the vehicle to the mechanic, who initially said I needed new tires, so all four tires were replaced. Three days later, the incident with the car shifting and losing power occurred again. The second time, I took it to the Hyundai dealership, which determined that only an oil change was needed, although I had completed regular maintenance on the vehicle. In November, the vehicle began shaking again and lost power while in motion. Again, the vehicle was taken to the Hyundai dealership, which stated that there were possible issues with the oil consumption.
ENGINE AND ENGINE COOLINGNovember 24, 2025
The contact owns a 2020 Hyundai Palisade. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that oil was added on several occasions; however, the oil level was low after several months. No warning light was illuminated. In addition, the contact noticed that while the vehicle was idling at a traffic light, the vehicle shuddered abnormally. The vehicle was taken to a local independent mechanic, where it was diagnosed with excessive oil consumption. The contact was referred to a local dealer for assistance. The vehicle was taken to an unknown dealer, where it determined that an oil consumption test was needed, and an oil change needed to be performed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 930.
ENGINENovember 24, 2025
Twice the engine oil consumption was bone dry. No warning lights or oil leaks on the driveway were seen. The engine without oil was subject to destruction . We replaced the oil twice - with documentation . Oil changes were made within 6 months since we purchased the car ( documentation was given ). It is known that specific models were affected by a bad engine that was installed ! Hyundai has offered nothing but aggravation even though it is known that there is a problem with specific engines that were put into the 2020 Hyundai palisade .
SUSPENSIONNovember 23, 2025
Vehicle is experiencing a breakdown in chassis with the failure of at least one rear selfleveling shock absorber on the right rear suspension of the vehicle and possibly the same condition exists on the left rear suspension. Concern exists for the shock absorber mount to completely become detached from the frame assembly resulting in loss of stability and vehicle control. Hyundai dearlership has been contacted for assistance in remedy of the situation but they have failer to respond to request for replacement/repair of the failed shock absorber mount which has been been noted in a Hyundai Service bulletin.
SEAT BELTS,ENGINENovember 17, 2025
Engine started burning oil at around 70,000 miles. It now runs almost completely out of oil at around 5,000 miles since last oil change, not even close to reaching the manufacturer recommended interval of 7500 miles between oil changes. On top of the engine consuming oil at an alarming rate, there are no warning indicator lights that turn on to let you know your oil level is critically low. At around 74,000 miles?, Hyundai did a combustion cleaning. I've had two oil changes and it was back to vibrating, knocking, shifting hard, etc, right before a 3rd one at 5,300 miles since the last one and it stalled. The vehicle has now stalled twice, all engine lights flashed, then car stalled. Thankfully, this was not on an interstate or major road. This is a major problem!
ELECTRICAL SYSTEM,ENGINENovember 16, 2025
EXCESIVE OIL BURNING. ALTERNATER WENT BAD.
ENGINENovember 13, 2025
This report describes a catastrophic engine failure, framing the event in the context of the widespread Hyundai GDI engine oil consumption issue and its impact on oil-dependent systems like the CVVT/OCV. Description of Incident @ 148,000 miles my vehicle oil was changed. On May 15, 2025, @ 151,000 miles my 2020 Hyundai Palisade was serviced at Patterson Hyundai Tyler (3120 S SW Loop 323, Tyler, TX 75701) for the replacement of the oil intake valve (OCV/CVVT solenoid). With reports of oil consumption. This type of service is often necessitated by sludge or contamination from excessive oil consumption clogging the valve screens and restricting oil flow to the VVT system. Shortly after this service, on 05/22/25, the engine experienced a catastrophic failure. There was an immediate and loud metallic grinding noise (consistent with severe internal bearing/connecting rod damage), followed by complete loss of engine power and instantaneous stalling. The failure is assessed to be a result of the underlying GDI defect related to excessive oil consumption, which can lead to internal engine starvation. This starvation may have been triggered or exacerbated by a failure within the oil circulation path (potentially involving the recently serviced OCV or adjacent components). The vehicle is part of the population of Hyundai GDI engines known for issues where low oil levels—due to consumption—or contamination lead to bearing and connecting rod failure. The vehicle has all maintence records and can provide them. The vehicle is currently located at Greenville Hyundai at 5395 I-30 Frontage Rd, Greenville, TX 75402 and is available for inspection upon request. Service Manager is Isaac.
POWER TRAIN,ENGINENovember 7, 2025
Issues began in November of 2024 Began with a a oil consumption test and failed. Submitted for a new engine due to high oil consumption 3 quarts in 1,000 miles. Waited 6 months for a new engine to be available. July 2025 noted oil leaking brought in for repair and stated it was a boot joint that was leaking. Multiple return trips to repair since oil was still leaking. Check Engine light came on in , September and a faulty sensor in engine was noted (for mixing air and gas?), replaced sensor. Oil still continues to leak and after insisting they take the entire engine out to figure out where it was coming from a leaking faulty oil plug was noted on the rear side of the engine.
SEAT BELTSNovember 5, 2025
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); and would like to be removed from the recall distribution list. The local dealer and the manufacturer was contacted.
POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCENovember 5, 2025
I am the 3rd time owner of this palisade. Car was bought after a transmission replacement at 27,000 miles. (Second transmission). At around 70,000 miles, we started to have oil consumption problems/ignition coil problems. After a slew of tests and other recommend procedures that cost us money out of pocket, hyundai recommended to get a new engine. We get the new engine. They call to tell us the new engine is done, and proceed to share the transmission is bad and it needs a new one (3rd transmission). They are asking us to pay for the transmission as well. We want a buy back as we think this is a lemon car. 3 transmissions and a new engine under 85000 miles is not good and definitely grounds for investigation. These repeated failures make it unsafe/unreliable for us to drive our 6 month old baby in, let alone my wife and my myself. . We request and investigation/buyback.
ENGINE,FUEL/PROPULSION SYSTEMNovember 1, 2025
Our motor has been consuming a lot of oil, we were told that Hyundai knows about the issue and that there is nothing they can do. We got sold a poor excuse of a warranty in which they never told us that the warranty would not cover oil consumption, but we have the “best” warranty they had. Our car has died GOING DOWN THE ROAD WITH MY 4 kids and WIFE! Cars had to swerve to avoid a collision, 5 times this has happened but yet they will not do anything! We will be seeking legal help!
SUSPENSIONOctober 29, 2025
Car has 45,000 miles and the rear shocks are blown and making a rattling popping noise.
ENGINEOctober 28, 2025
Engine started burning oil at 65000 miles. It has now run almost completely out of oil twice at about 4200 miles since last oil change, not even close to reaching the manufacturer recommended interval of 7500 miles between oil changes. On top of the engine consuming oil at an alarming rate, there are no warning indicator lights that turn on to let you know your oil level is critically low.
SEAT BELTSOctober 27, 2025
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCEOctober 26, 2025
I was driving through town at a low rate of speed (20-30 mph) with 2-3 car lengths between me and the next vehicle. I continued through light to next light. This distance was on an upward incline. After traveling approximately 500 ft, I noticed the traffic slowing in front of me and took my foot off the accelerator to start to slow down. This is when the car suddenly accelerated (instead of slowing down as would be expected when traveling up an incline), picking up speed quickly. The car's response happened so quickly that I was unable to swerve to avoid hitting the car in front of me. I hit the car in front of me that was slowing down at the light which then subsequently hit several other vehicles that were in front of it that were also slowing/stopped for the light. The front airbag deployed as a result of the collision, knocking my glasses off. The vehicle was still continuing in forward motion after the collision….Traffic Crash Report states, “... [witness] went up to Unit 1 [Palisade], and the tires were still spinning…” As I was in shock after the collision, a bystander came up to the vehicle to turn it off and this is when the wheels/forward motion was completely stopped. This Palisade is equipped with Forward Collision Avoidance Assist (FCA) system. There was no warning given nor did the vehicle attempt to slow down during the event so I believe that this system failed to operate which contributed to the collision. I also believe that there was a failure with the engine/electrical system, ETC, and/or transmission that caused the system to suddenly accelerate while traveling uphill AFTER I removed my foot from the gas pedal. The vehicle was totaled by my insurance company. They did say that they were sending an engineer to review the Event Data Recorder. I have not seen any results from that nor do I have the vehicle in my possession as it was totaled.
SUSPENSIONOctober 23, 2025
I purchased this vehicle with 18,000 miles on the odometer. I am not a reckless driver, and primarily commute to and from work on paved roads. At 29366 miles, I had to have one of the rear shock absorbers replaced after it started making a strange noise. Again at 49596 miles, both rear shock absorbers had to be replaced. I recently took this car back to the shop with 86000 miles on the odometer and once again the shocks are having to be replaced. This is a known defect with Hyundai's self leveling rear shocks. The first two incidents were covered under warranty, but Hyundai is refusing the replace them this time because it is no longer under the manufacturer warranty.
SUSPENSIONOctober 14, 2025
Rear driver side shock is bad loud bumping noise while driving makes car very unsettling feels unsafe
ENGINEOctober 13, 2025
On roadtrip with family to daughter’s soccer tournament. Car started to shift funny then engine light turned on along with warning display saying something was wrong with the engine. We were only hour into driving so drove hour back home to dealership/service for Hyundai. They looked over the car and reported that we did the right thing by bringing it back and not continuing our roadtrip with it. The thermostat wasn’t working which would cause issues to engine with overheating and putting my family at risk with driving it on road trip with engine overheating.
SEAT BELTSOctober 12, 2025
I rent my vehicle on the Turo app Market and depend On it as income. When this recall occurred the vehicle was suspended from the platform as it was being rented out to a client and was not informed during the recall as she was driving it, therefore putting her at risk, as well as myself as a host. Its been a month and now I am unable to do business or drive the car knowing the potential consequences stated by the recall indefinitely.
SEAT BELTS,FUEL/PROPULSION SYSTEMOctober 11, 2025
Seat belts does not retract and when pulled it remains in that position. Even when I feed the belt back into its place its very loose and unsafe.[driver seatbelt], fuel injectors are causing the car not to accelerate and safety concerns while on freeway with children the car began to shutter/wanting to.shut off. I used both break and gas at the same time to keep the car running. I was told by Hyundai that the powertrain warranty purchases does not cover that part.
ENGINEOctober 11, 2025
Engine stall from excessive oil consumption. Oil and engine light not turning on prior to stall.
SUSPENSIONOctober 7, 2025
The rear shocks wear out extremely quickly and require replacement every 10-20K miles. They make an awful clicking noise on acceleration, deceleration, and turning. The dealer has seen it, diagnosed the problem, and refused to cover even under their extended warranty that I purchased.
ENGINEOctober 6, 2025
Vehicle started rattling at 96k miles with no check engine light. Performed diagnostics and found that the vehicle had zero oil inside. Determined that there was no sign of an oil leak and that the engine had internally consumed all of the oil. The rattling still exists and when reported to Hyundai, they sent me away and said to come back after 1k miles to see if it’s consumed 1.1 quarts and only then they will clean the engine and see if that helps and if after another 1,000 miles I still am consuming oil, they will replace the engine. They are refusing to provide a loaner vehicle throughout this process as well.
SEAT BELTSSeptember 30, 2025
The third row seat belt buckles get crushed and deformed when the 3rd row seats are folded down. The folding process is automatic with a button. No option for manual folding, so it’s not human error from folding too hard or manually crushing the buckles. I’m not sure when the buckles got crushed or how many times of folding the seats led to the crushing. We rarely use the 3rd row but we are unable to latch the rear buckles because the plastic casing is cracked and crushed. I’ve researched the issue online and many other owners have complained about this problem in forums and with dealers.
UNKNOWN OR OTHERSeptember 26, 2025
The air compressor on my 2020 Hyundai Palisade with 55,321 miles has completely malfunctioned. The issue was diagnosed by Five Star Hyundai Dealership in Macon, Georgia on 9/26/25 and is currently available for inspection. The repair will cost $1,781. A failed A/C compressor in a 5-year-old vehicle could put my safety or others’ safety at risk due to reduced visibility from poor defrosting, driver impairment from extreme heat, and secondary damage affecting critical systems like steering or electrical power. There were no warning lamps or messages prior to air compressor failure. However, Hyundai has issued a technical service bulletin (TSB) for certain 2020–2022 Palisade vehicles regarding the AC compressor. Bulletin 24-HA-003H: This TSB addresses reduced AC performance due to an "out of specification" AC compressor pulley and hub assembly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHERSeptember 25, 2025
Sunroof stuck in partially open position and will not close. This is a known issue with a Technical Service Bulletin: TSB #MC-10235352-0001.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,SERVICE BRAKESSeptember 25, 2025
See attached document for complaint.
SEAT BELTSSeptember 22, 2025
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The contact had not experienced a failure. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the parts were not yet available for the recall repair. The contact had not experienced a failure.
POWER TRAIN,SERVICE BRAKES,ENGINESeptember 20, 2025
many palisade owners and I have a same issue that the vehicle shaking when applying the brake the the car slipping jerking forward. that is really unsafe for us. please review this case
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINESeptember 20, 2025
Vehicle Information: Year: 2020 Make: Hyundai Model: Palisade Component(s): Air Conditioning System / A/C Compressor Problem Description: The air conditioning compressor on my 2020 Hyundai Palisade has failed and does not function properly. The A/C system does not blow cold air, making the vehicle extremely uncomfortable and unsafe in hot weather conditions, especially with small children riding in the vehicle. Hyundai has issued a Technical Service Bulletin (TSB) regarding a known defect with the A/C compressor in this model. Despite this, the dealership and manufacturer have refused to cover the repair or replacement under warranty or goodwill, even though this is clearly a widespread and acknowledged defect. I was quoted nearly $5,000 for the repair, which I cannot afford. Safety Concern: While the issue may appear to be only comfort-related, lack of functioning A/C creates real safety risks: Heat-related health concerns in hot climates, particularly for small children and elderly passengers. Reduced visibility if the defroster system does not work properly (since the A/C system is needed to remove moisture and fog from windows). Timeline of Events: Vehicle purchased: Purchased December 2023 First noticed issue: [XXX] Brought vehicle to dealership: [XXX] Dealer confirmed issue with A/C compressor but refused repair, citing that only certain VINs or conditions are covered, even though a TSB exists. Request: I am filing this complaint because Hyundai is aware of this widespread A/C compressor defect (per their TSB) but is not providing proper warranty coverage or resolution. This places an unfair financial burden on consumers and presents a potential safety hazard, especially for families with small children who cannot safely ride in extreme heat without a functioning A/C system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINESeptember 19, 2025
Transmission issues. Many people are experiencing this and have had to replace transmissions on these!!! Help!
AIR BAGSSeptember 18, 2025
Vehicle was in an accident. Impact was at driver front fender. Driver side curtain air bags deployed. Car spun after impact and went into the woods stopping when it hit a tree. Front and passenger airbags did not deploy.
POWER TRAIN,ENGINESeptember 17, 2025
The vehicle experiencing excessive oil consumption without any external leaks. Since February 2024, I have repeatedly reported this issue to the dealership. They required me to complete multiple 1,000 mile oil consumption tests and eventually performed a combustion chamber cleaning. Despite this, the oil consumption problem continues. As of today, after driving only 3,700 miles, the engine oil level was so ow that the dipstick did not register any oil at all. No warning lights or dashboard indicators ever came on to alert me to the low oil level. The dealership has acknowledged my concerns but stated that Hyundai considers this "normal specs". I strongly disagree, as the amount of oil being consumed poses a safety risk if the engine fails while driving. The problem has been confirmed by the dealer during inspections, but no permanent repair has been offered. The ongoing issue creates a serious risk to both my safety and the safety of others on the road due to potential engine failure from lack of lubrication.
UNKNOWN OR OTHERSeptember 16, 2025
The sunroof wind deflector broke when I simply opened the sunroof, and the sunroof is now stuck in the open position. I wish TSB 23-BD-003H-1 would've included my VIN so I could've addressed this issue prior to it breaking. Now I am faced with a $3400 repair bill from Hyundai. Hyundai said there is no cheaper option to partially fix it to at least get it closed. Other repair shops are referring me to Hyundai to complete the repair.
SERVICE BRAKES,FORWARD COLLISION AVOIDANCESeptember 16, 2025
I was recently involved in an accident with my 2020 Palisade that I believe may have been caused by a brake failure. I was simply moving the vehicle from one part of a driveway to another when, as I drove over a drainage ditch, the brakes did not respond and the car suddenly accelerated into a tree. I sustained facial injuries and was transported by ambulance to a nearby hospital. The vehicle is currently at Canby Motors in Bel Air and is available for inspection. The vehicle has only been inspected by Canby Motors to my knowledge at this time. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
ENGINE AND ENGINE COOLINGSeptember 11, 2025
The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was parked, the contact checked the oil level and became aware that the oil level was low. No warning lights were illuminated. The vehicle was taken to the dealer, where an oil consumption test was performed. The contact was informed that the oil consumption test results indicated that the vehicle was operating properly. The contact stated that it was not normal to add oil every 1,000 miles driven. The contact stated that one quart of oil was added every 1,000 miles. In addition, the contact stated that the recommended oil change was at 5,000 miles. The manufacturer was made aware of the failure but no assistance was provided. The failure mileage was approximately 92,000.
SERVICE BRAKES,FORWARD COLLISION AVOIDANCESeptember 8, 2025
PASSENGER SIDE REAR BRAKE CALIPER FAILED CAUSING THE BRAKE TO SCRAPE INTO THE ROTOR. THE EMERGANCY BRAKE REMAINED IN THE LOCK POSTION WHEN THE CALIPER FAILED. LOCKING THE CALIPER IN THE UP POSITION AND RELEASING BRAKE FLUID. DRIVER SIDE BRAKES, CALIPER, AND ROTOR COMPLETLY INTACT AND DOES NOT NEED REPLACING.
POWER TRAIN,ENGINESeptember 4, 2025
Safety Complaint Summary: I am filing a safety complaint regarding my 2020 Hyundai Palisade SEL AWD, ~96,000 miles). This vehicle has suffered three major powertrain failures under 100,000 miles: - Full engine replacement (due to excessive oil consumption, unresolved for months) - AWD system repairs - Now requires a full transmission replacement When my engine began burning oil, Hyundai’s service department charged me ~$500 and sent me back on the road without disclosing that this was a known issue. I continued running out of oil multiple times until an independent mechanic diagnosed the defect. My family was unknowingly placed at risk while Hyundai delayed resolution for 8 months. Diminished Value: The repeated nature of these failures not only raises safety concerns but has also destroyed the market value of the vehicle. Even after a transmission replacement, the Palisade remains a car that no buyer would trust — which underscores the seriousness of these systemic safety risks. Relief Requested: I ask NHTSA to review whether this defect pattern represents a broader safety issue and whether Hyundai should have disclosed the known oil consumption defect earlier and should investigate why a vehicle is suffering three powertrain issues and if this is a wider problem with the car type/year. A notice to consumers should be issued so we are not driving around in an unsafe car.
POWER TRAINAugust 30, 2025
Uses 1qt of oil or more per 1,000 miles
ENGINEAugust 28, 2025
SUV is consuming oil prior to 5000 miles. I went to the dealer in June after noticing my SUV shuttering and almost shutting off while accelerating and it was noted that all of my oil was gone. I was instructed to get an oil change. I came back a month and a half later and all of my oil was gone again and it had been less than 5000 miles since the last oil change. I was instructed to get another oil change and come back in 1000 miles. It has been 3 weeks and I came back 1000 miles later with most of the oil gone. Diagnostic showed internal damage and the valve seal is leaking internally. There were no warning lights. I am waiting for further inspection by the dealer.
SUSPENSIONAugust 25, 2025
Rear shocks leaking and fail inspection. This was confirmed by both the dealer and independent service center. There were no warnings. This is the second time the same shocks have needed to be replaced. The first time they lasted 3 years, the second time two years. This is an endemic problem with these shocks affecting both the original and OEM replacement parts.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMAugust 25, 2025
While merging onto a highway, my 2020 Hyundai Palisade abruptly lost all engine power and stalled. This immediate and complete failure occurred at a critical moment, posing an extreme safety risk. All dashboard warning lights illuminated, but provided no specific diagnosis. The vehicle was towed to a dealership, where technicians determined the engine was consuming oil at an abnormal rate, despite a lack of visible leaks. I was instructed to participate in an "oil consumption test," a three-part process that required multiple oil changes and inspections over several months. Each time, the vehicle had burned over a quart of oil—a clear indication of a defect. Despite this evidence, Hyundai denied my warranty claim, accusing me of negligence for being unable to produce oil change records between 29,600 and 46,900 miles. This is a common and unacceptable tactic used to avoid accountability for a widespread issue. My experience is not isolated. Hundreds, if not thousands, of owners of 2020-2023 Hyundai models, including the Palisade, report identical engine oil over-consumption issues and subsequent power loss. This issue is a **severe safety hazard** that can lead to sudden, catastrophic engine failure and potential accidents. Hyundai's refusal to acknowledge this defect and issue a recall is **gross negligence**. They are knowingly allowing thousands of unsafe vehicles to remain on the road. There are currently federal lawsuits against Hyundai for this very issue. The transportation authority must force Hyundai to issue an immediate recall and remedy this critical defect before a tragedy occurs.
POWER TRAIN,ENGINEAugust 25, 2025
The contact owned a 2020 Hyundai Palisade. The contact stated that while driving at approximately 65 MPH, he heard an abnormal popping and hissing noise. The contact stated that he started to smell a burning odor. The contact was losing forward momentum. No warning lights illuminated. When he applied the accelerator pedal, the vehicle continued to slow down. The contact pulled off the highway, stopped the vehicle, and turned off the engine. The contact stated that almost immediately, smoke was issuing from under the front end. The contact stated that the vehicle burst into flames. The police and fire department were called. The fire was extinguished using chemicals. The police and fire departments issued reports. The vehicle was towed away to an impound lot. The contact stated that he had the transmission replaced in 2024. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMAugust 24, 2025
On [XXX], while driving on the freeway, my 2020 Hyundai Palisade suddenly malfunctioned and went up in flames without warning. My young son was in the vehicle with me. Within moments, smoke and fire spread rapidly, forcing us to stop in traffic and escape before the fire fully engulfed the car. The entire vehicle became a total loss. This was a terrifying, life-threatening situation. My safety and my son’s safety were at extreme risk. If my other family members had been in the car, the outcome could have been catastrophic. The emotional trauma from this event is significant and continues to affect us. The incident was reported to the San Antonio Fire Department, who responded to the scene and documented the fire. Their reports confirm the vehicle fire: Incident Report #[XXX] and SAFD Case #[XXX]. After researching, I discovered that similar fires have been reported in Hyundai vehicles, raising concerns that this is part of a wider safety defect. Families should not have to fear their vehicle spontaneously igniting on the road. At the time of the fire, there were no warning lamps, error messages, or symptoms that suggested the vehicle was unsafe. The failure happened suddenly and without warning. The vehicle has not been inspected by Hyundai at this time, but it is available for inspection upon request. I am urging a full investigation into Hyundai’s design and safety practices, as this fire placed lives in immediate danger. This was not just a mechanical failure—it was a potentially fatal event that could have resulted in severe injury or loss of life.
SUSPENSIONAugust 24, 2025
The rear struts are failed within a very short amount of mileage driven. Warrantied twice, but fail again after 20-30k miles. Safety concerned because boucy ride can result in lost of control when hitting bump in the corner. No warning lamps or messages appeared. However, clunking noise from the back.
SUSPENSIONAugust 23, 2025
Suspension failure - shock absorbers Sever bouncing caused - unsafe for rear passengers Replaced absorbers - problem reoccurred within 5k miles Dealership inspection - part failure again no warnings, sudden popping sound with increased bouncing. This makes the car unsuitable to drive safely.
ENGINEAugust 21, 2025
Follow-Up Complaint – Engine Failure on 2020 Hyundai Palisade (VIN: [XXX] ) I am following up on a previous complaint regarding a complete engine failure in my 2020 Hyundai Palisade. I purchased the vehicle from CarMax in 2023 and was never made aware of any known engine issues. I also signed the required Lemon Law disclosure form at purchase, which did not indicate any concerns with the engine. My vehicle experienced a sudden and total engine failure, despite being properly maintained. This failure mirrors the symptoms of engine problems that have led to multiple Hyundai recalls in other models with similar engine configurations. Although my VIN is not included in the current recall list, my engine failure is consistent with those affected, indicating a broader issue that Hyundai has not fully addressed. The engine failed prematurely and unexpectedly, which is both a serious safety hazard and a financial burden. I am now stuck with an inoperable vehicle and costly repair needs due to a failure that appears to stem from a manufacturer defect. This situation reflects a pattern of engine-related issues across Hyundai vehicles. I urge NHTSA to investigate whether the 2020 Palisade should be included in Hyundai’s ongoing or expanded recalls. Hyundai must be held accountable for engine defects—regardless of whether a VIN is currently listed. I am requesting that this matter be escalated and reconsidered. Sincerely, [XXX] VIN: [XXX] Purchased: 2023 from CarMax Mileage at failure: [Insert Approx. Mileage] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMAugust 20, 2025
Vehicle stalled and suddenly went into park mode from drive mode and lights started flashing along with engine light. Not idling properly, or shifting properly, has to be towed to dealership. 2020 with only 72,000 miles.
SUSPENSIONAugust 20, 2025
The shocks have failed and are noticably loud and will drop out hard whenever there is any bump which while turning could cause serious safety issues. This has been a common issue from what I have seen.
ENGINEAugust 16, 2025
My car has been diagnosed, by a dealership, with excessive oil consumption due to a faulty piston ring which caused there to be no compression in cylinder 1. Initially my car had smoke coming from the tailpipe, then it started to shake while idling and the check engine light came on (delearship cleared it), then it overheated on me while going down the road with no warning whatsoever. Each time there was no oil on the lipstick. This is dangerous for people to not have any warning as to when the car is going to overheat until its already overheating. It could potentially set on fire while going down the highway with my [XXX] and [XXX] old. As soon as I put oil in it, it runs totally fine. I have voice recordings to confirm the diagnosis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SUSPENSIONAugust 12, 2025
Rear suspension making popping sound at low speed. Rear shocks have also seemed not performing properly over potholes at one time causing an error code for the AWD system. Had local dealer make repairs for TSB for this know issue of shock mounting insulators. Vehicle noise was fixed and ride seemed to be improved for about one day then it started making same popping sound again at slow speeds. Assuming rough ride will return shortly.
ENGINEAugust 4, 2025
This vehicle has excessive oil consumption, and the low oil light does not light up to tell you that you are low on oil. I only noticed that I was low on oil because the engine starts knocking and started to stall. I had the oil changed according to all service intervals and at one point the dealership told me my car had no oil left in it. I just had it changed, drove about 2k miles and already had to put more oil in because it didn't even show any oil on the dip stick. This is a safety hazard as well as an environmental problem with these vehicles burning this much oil. This started happening around 80-90k miles on the engine.
SUSPENSIONJuly 28, 2025
TSB # MC-10207814-0001 I Have already had this repaired once, in 2023 and the other in 2024. My vehicle is now out of warranty, and Hyundai won't do anything for this fix. Looking online, there are plenty other complaints regarding the rattling noise experienced with this issue. I believe this should become a recall, and all vehicles on the road should be able to get this replaced in or out of warranty.
SUSPENSIONJuly 28, 2025
Have a 2020 palisade unlimited with self leveling shocks, started hearing clunking, knocking noise in rear. Have 74k miles currently but started hearing knocking sound at about 55k miles. Replaced shock mounts on both sides which didn’t fix the problem.
SUSPENSIONJuly 27, 2025
- Self leveling rear shocks failed at 21,000 miles leading to dangerous instability on the highway. - The problem was ignored by my primary Hyundai dealer but identified by another and the shocks were replaced. Hyundai Corporate was of no help. - There are numerous reports of self leveling rear shock failures on the higher Hyundai Palisade trim levels. See on line chat forums; Google "Hyundai Palisade Rear Shck Failures". - Hyundai has failed to correct this safety issue and continues to manufacture and offer their self leveling rear shocks on certain model trims. This is a safety problem requiring an investigation by the NTSB. - As a note, 40 per cent of the writers mileage is highway, and there were no heavy loads or abusive driving practices.
SERVICE BRAKESJuly 12, 2025
When driving our brakes are spongy, downhill braking control gets disabled and tells us to control our speed even when going speed limit and below. Increased braking distance is needed, brakes are to the floor. When taken in for this concern we were met with, no issues noted on inspection. The brakes are getting worse and we feel as though this is a hazard for driving.
ELECTRICAL SYSTEMJuly 11, 2025
My 2020 vehicle stopped on me while I was driving on the interstate! Beforehand, I had no issues with the vehicle driving or otherwise. The alternator has gone out on it! There was no prior warning. It just stopped while I was driving and I was stranded for hours! I’m a female. It’s costing me hundreds of dollars for a fairly new car!
SUSPENSIONJuly 3, 2025
The rear shocks have gone bad 2 times already, and now are bad a third time at 28,000 miles. The shocks begin to clunk and the rear end vibrates over bumps.
SUSPENSIONJune 30, 2025
The shocks have been worn out, clunking and not damping bumps. It causes excessive bounce making the vehicle hard to control on the road. It has been verified by a shop and no warning signs on dash.
ENGINEJune 26, 2025
Car consumes oil, no oil light comes on, no oil on the driveway.
POWER TRAIN,ENGINEJune 26, 2025
Over the past 5 years, this vehicle has experienced three major powertrain failures: two complete transmission failures and, most recently, a catastrophic engine failure. The most recent issue involved the engine burning excessive oil without warning. While my wife was driving downhill, the vehicle shut off completely, causing a total loss of power steering and braking. She was barely able to get it safely to the side of the road. It was a serious safety risk, especially with children in the vehicle. Each failure has occurred well before it should in terms of mileage, and despite repairs, the issues continue. After this third failure, Hyundai offered to cover only 50% of the repair costs—which seems to acknowledge some degree of corporate responsibility—but we declined, as this is a relatively new vehicle and the problem is clearly systemic. We paid the second total transmission replacement completely out of pocket. A quick Google search and outreach to social media revealed that hundreds of Hyundai owners (across multiple models from this era) are experiencing very similar engine issues, many with official recalls for consumption, but there being no official recall or widespread support for Palisade owners. Personal stories suggest a clear pattern. The original dealership that sold the vehicle listed it as Certified Pre-Owned, but has since changed ownership and retains no records, which has made verifying the warranty status impossible. Hyundai corporate and customer service have been extremely difficult to work with—there are multiple active case numbers, no internal communication, and the local dealership doesn’t coordinate with national reps. This vehicle has spent over 100 days in service across these failures. I’ve tried every route available—dealership, corporate support, and online forums. The community is unsafe, and without broader action, other families could be at risk.
SUSPENSIONJune 18, 2025
The rear shock absorbers and mounts fail. This is the second occurrence of this failure. The first occurrence was covered under warranty at 36,530 miles on [XXX]. The current failure was documented on [XXX] with 64,249 miles. This problem is a recognized issue and has been documented on numerous postings on [XXX] . No warnings from the vehicle other than clunking sounds from the rear of the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPERJune 18, 2025
AC FAILIRE IM SUMMER, just outside warranty but tsb issued. Holler Hyundai Service wants to charge me $350 diagnostic fee to take a look and diagnose. Extreme heat while having to use vehicle to go to work, run errands and transport children. No alternate vehicle is available and dealership is unreasonable to work with. Due to high humidity in Florida windows fog and hard to defog, visibility is impaired suddenly while driving
SUSPENSIONJune 15, 2025
2020 hyundai palisade limited with 71k miles. The rear shocks have been replaced 2x and the front struts have been replaced once already. The front struts knock over smooth rides and low impact imperfections. the rear shocks feel to have seemingly worn out, resulting in reverberating knocking sounds over bumps, cracks and road imperfections.
ENGINEJune 8, 2025
Hello, I have a 2020 Hyundai Palisade that was bought last year in 2024. It’s had no issues with the engine up until approximately the last 2 weeks with oil consumption and noises from the engine rattling. I contacted the dealership to get it checked out and on the way there it caught fire. The engine died and almost all of the oil leaked out. The engine block now has a hole in it, so it is unable to be driven. My husband was driving and had just had surgery. Thankfully I was driving in a separate vehicle with my kids in case something like this happened. It has been sitting at the dealership since the 28th of May. The dealership inspected it and said there is no known cause at this time. The dealership also said they unfortunately can’t do anything. I called my insurance and they said the only thing they can cover is the damages caused by the fire. The estimate amount to fix it is 13K. But I believe the engine malfunctioned and was already having problems without my knowledge of it. There were no warning lights or alerts stating there were any problems with the vehicle. I also do know there is a class action lawsuit happening because of the 2020 Hyundai Palisades.
POWER TRAIN,ENGINEJune 8, 2025
In short, the transmission has been replaced, the fuel injectors and other components. After that gets fixed they are saying we need a whole new engine and hyundai with only a pay a portion of it. We did the oil consumption test and it failed. The car was down for almost two months and they want us to pay 6k as our part. This is absolutely ridiculous and this seems to have been a known issue.
POWER TRAINJune 7, 2025
We have a a reoccurring issue of a gear selector malfunction warning popping up on the dash. When this happens it is at random and causes the vehicle to forcibly put the car in park. The heavy concern is that it happens when the car is in motion. Forst few times it happened when backing out of a parking spot. Most recently it happened while driving out of our neighborhood. My concern is that this could potentially happen during a time in which speeds are higher and cause a wreck. We have taken the vehicle to Hyundai dealership locally and the code for the issue will not show so they send us home because they are not able to pinpoint the exact problem. We have continued use of the vehicle because when this does happen we have been able to cycle the car off and on and it goes back to normal and all warnings are cleared..... this cannot be normal a nd I just don't wish to find out what happens when it does this at a higher rate of speed.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLJune 3, 2025
The speedometer occasionally would not work. Typically all other dash features would and I could get speed through digital reading. Today, none of the dash reading work. My speedometer has the dial at 155. The digital reads 0, gas shows E, miles to empty remained at 260 for the over 10 mile drive, ramps as well as coolant didn’t register and were at 0 and C. This is a hazard as it is a safety requirement to follow the speed limit when driving. This placed myself and others in danger. You are welcome to inspect this. When I have called the dealer previously for this concern, I was told that this would need to be covered by myself. A simple internet search shows that this is a more common issue than it should be.
SUSPENSIONMay 28, 2025
REAR SHOCKS FULLY WORN OUT STRUTS AND SHOCKS ARE NO GOOD VERY DANGEROUS WHEN HITTING A LARGE BUMP IN THE ROAD CAN CAUSE STEERING OFF ROAD BECAUSE OF HARD HITTING NO SHOCK REAR END
UNKNOWN OR OTHERMay 21, 2025
Went to open the sunroof the back opened a little but would not open all the way and now it won’t shut either. I’ve seen a few other owners say that this happened to them as well.
SUSPENSIONMay 16, 2025
Rear shocks failing due premature wear and tear. There were/are no warning lamps and there was no singular incident (eg. accident) that caused this problem that I am aware. The passenger-side rear shock started exhibiting knocking noises in August 2024 when the car was 5 yo and had approx. 85000 miles. Since, the knocking is more frequent but not louder. Also, the ride has slowly become worse over bumps. Dealer confirmed problem.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMMay 8, 2025
UNKNOWN. Rough idling. Throwing itself into park & turning the engine off but dash stays on like engine is running. Engine, oil, battery, theft light does come on when this happens but go away after starting car. Has been to mechanic multiple times but showing no codes & unable to figure out the cause of it. The car can not just idle either. Has been going on for over 6 months.
SUSPENSIONMay 7, 2025
OEM shocks are clunky and noisy. Exhibit a rattling sound at lower speeds namely at rear right. Noise is progressive and noticeable at higher speeds as time goes on.
ENGINEMay 7, 2025
Experienced complete engine failure. Car was at a Certified Hyundai dealership 2 weeks prior for new plugs and new coil pack. Multiple point inspection with no noted issues. Driving on a 3 hour trip when suddenly the engine started knocking without an engine light or oil light coming on. Pulled over and no oil on the dip stick. The same dealership did an oil change at 86,000 miles now the car has 92,000. No oil change suggested at last visit. Sounds very similar to other recall descriptions. Please review
STEERINGApril 29, 2025
The steering on the vehicle will stop responding when turning at low speeds. The vehicle will feel like it hits the “bump stop” and then will come back to center. You can then turn past that point. This has almost cause accidents because you cannot effectively steer to avoid obstacles and cannot maneuver effectively at low speeds. It occurred randomly. Was troubleshot at dealership without resolution because they could not replicate the issue. There are no hazard lights indicating an error.
ENGINEApril 29, 2025
I am writing to formally submit a complaint regarding my 2020 Hyundai Palisade, which has experienced a sudden and complete engine failure. This issue poses serious safety concerns and appears consistent with widespread reports of engine-related defects in Hyundai vehicles. I purchased this vehicle in 2023 from CarMax as a used vehicle, and at the time of purchase, I signed all necessary documents, including the federally required Lemon Law Disclosure form. This document is intended to protect consumers and ensure transparency about any known issues or potential defects associated with the vehicle. At no time was I informed that my vehicle may be subject to engine-related concerns that could result in total engine failure. Recently, my Hyundai Palisade’s engine failed, requiring a full replacement. I have discovered that Hyundai has issued multiple recalls in recent years related to defective engines in various models due to manufacturing flaws that can lead to knocking, stalling, or engine seizure—all of which create serious safety hazards. Although my vehicle is not currently listed under a recall, it is highly suspicious that I am facing the exact same problem affecting thousands of other Hyundai owners. This situation is unacceptable and undermines consumer trust. I urge the NHTSA to investigate whether the 2020 Hyundai Palisade should be included in existing or new recall campaigns related to engine defects. No consumer should bear the burden of an expensive engine replacement when manufacturer defects are clearly a pattern within the brand. Please advise me of any steps I can take to formally escalate this matter and ensure Hyundai is held accountable for this serious failure.
SEAT BELTSApril 26, 2025
Seatbelts will unbuckle on their own and have done that since we purchased vehicle.
ENGINE,FUEL/PROPULSION SYSTEMApril 24, 2025
The vehicle has an engine flaw, which caused the vehicle engine to stop running while I was driving down a busy highway to take my children to their activities. The traffic behind me nearly slammed into the back of my Hyundai Palisade because the engine cut off without warning. There was no indication of engine trouble, no dashboard lights, no warnings at all. All the preventive maintenance was performed at the dealership, including an oil change only one month prior to this incident. Turns out the engine cut off because of lack of oil. Now I am finding out from the dealership and the manufacturer that the engine does have a known Oil Consumption issue causing the combustion chamber to need cleaning before and beyond a preventive maintenance schedule. But there still needs to be a warning light or something to inform the driver about the potential engine cut off. It is unsafe to drive, and unfair for the owner to pay for this manufacturer flaw.
SEAT BELTSApril 22, 2025
Seatbelts in captain’s chairs come unlatched randomly.
ENGINE,FUEL/PROPULSION SYSTEMApril 22, 2025
Acceleration is causing misfires or the engine to feel like it “skips” Also grumbles or bubbles when I shut down.
SEAT BELTSApril 14, 2025
Seatbelts coming unlatched randomly and all the time. Happens every time we drive and go somewhere
SUSPENSIONApril 14, 2025
Rear shocks stiff and making noise
POWER TRAINApril 11, 2025
Purchased a 2020 Palisade in March of 2024 with 76k miles on it. Asked the dealership we bought it from to look at the transmission after a week of owning the car, they said it was fine. I took it to Hallmark Hyundai dealership on 9/26/24 and they would not look at it until i had the transmission fluid flushed this was at 88430 miles. It was barely making it up a hill, we had the gas pedal to the floor and it was pulling back like it was going to stall. I scheduled to have the transmission fluid flushed at a local certified mechanic and he found tons of metal shaving and chunks throughout the fluid this was done at 89368 miles. I took it to Wilson County Hyundai after this was done and they said I needed a full transmission replacement this was done at 89643. They replaced the transmission, and on my way home from picking the car up there was metal grinding sounds coming from the transmission. I called Wilson County back and they asked me to bring it back, it was back on their lot less than 24 hours later. The transmission that was sent from the manufacture was a faulty transmission. The replaced the new transmission, and the sound stopped this was done at 89730 miles. After a couple thousand miles the metal grinding came back, along with the hard shifting, gear skipping, excessive vibration between gears, going up in RPMs but not shifting. I took it Jim Johnson Hyundai and they reset the Transmission adaptive, this is not fix the problem this was done at 96497. It back in the dealership now at Wilson county with the mileage of 99000 and their service manager told me they have 5 of them on their lot right now needing new transmissions. The car has less than 100k miles on it.
STRUCTUREApril 8, 2025
The wind deflector for the sunroof malfunctioned while attempting to close the sunroof. The wind deflector became lodged in the track for the sunroof and broke which caused the sunroof to shift and not close fully. When researched online, this is a common occurrence with this year and model vehicle. It could potentially cause the glass to shatter above the drivers head and cause an accident. The sunroof would not fully close causing it to leak when it rained. The glass panel was removed and manually slid into the closed position to prevent further damage. Now the sunroof is inoperable. The vehicle can be inspected upon request. The issue has not been reproduced or confirmed by a dealer or independent service center. The vehicle has not been inspected by the manufacturer or anyone else. There were no warning lamps or messages prior to the failure. we would like this issue to be resolved as it is a potential hazard.
SEAT BELTSApril 3, 2025
Front and rear seatbelts routeanly detach while driving making the vehicle unsafe for drivers passengers and children riding in this vehicle.
UNKNOWN OR OTHERApril 2, 2025
Dear NHTSA, I am writing to report a safety concern regarding my 2020 Hyundai Palisade. Recently, when I attempted to operate the sunroof, it only opened partially and made a crackling sound. Upon closer inspection, I noticed that some of the internal plastic components were breaking apart, and now the sunroof does not close properly. After researching this issue online, I discovered that numerous other owners are experiencing the exact same problem. For reference, here are a couple of user-reported discussions highlighting similar experiences: [XXX] [XXX] Additionally, I came across a Technical Service Bulletin (TSB) related to this very issue, which can be found here: [XXX] However, when I checked my vehicle’s VIN, it did not appear to be included in the list of affected models, despite my vehicle exhibiting the same symptoms described in the bulletin. This leads me to believe that the scope of affected VINs may not have been fully identified. Given the number of similar complaints shared by other Hyundai Palisade owners, it appears this may be a more widespread issue than initially recognized. I respectfully request that NHTSA consider investigating this matter further, as it may help protect and support additional Hyundai customers who are dealing with this problem and have not yet been offered a resolution. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEMarch 22, 2025
Description of Incident: The engine in my 2020 Hyundai Palisade Limited failed and ultimately seized despite having been regularly maintained and receiving an oil change less than 3,000 miles prior to the failure. The component that failed was the engine, and according to the dealership, it is seized and no longer operable. The vehicle is currently at the dealership and available for inspection upon request. Safety Risk: The failure posed a significant safety risk. The engine began shaking while the vehicle was in motion, creating a sudden loss of power and drivability. I pulled over immediately and discovered that the engine oil dipstick was dry. I added oil right away, but the engine shut down shortly after. The abrupt loss of engine function while driving could have led to a serious accident had I been in traffic or at highway speed. Reproduction / Confirmation: Yes, the issue was confirmed by Hyundai at Courtesy, a certified Hyundai dealership. They diagnosed the engine as seized and also confirmed that oil was present at the time of inspection, ruling out owner neglect. Inspections Conducted: The vehicle and failed component (engine) have been inspected by the dealership, who submitted a case to Hyundai. However, the case was denied for goodwill coverage despite the circumstances. The manufacturer has been notified but has not physically inspected the engine themselves beyond the dealership’s report. Warning Lamps or Symptoms: No Check Engine Light, oil pressure warning, or any dashboard message illuminated prior to or during the failure. The only symptom was engine shaking, which began just before the engine shut down. The oil loss occurred silently and without warning, making the issue especially dangerous and difficult to detect in time.
SUSPENSION,UNKNOWN OR OTHER,ENGINEMarch 22, 2025
Oil consumption causing hesitation and near-stalling. Hard shifting as well. These issues led to dangerous situations where I was afraid to drive the vehicle and feared for my family's safety. Also had a failed A/C compressor which i had to replace out of pocket. These things shouldn't be happening on a 4 year old vehicle.
SEAT BELTSMarch 15, 2025
Seatbelts unclip after being buckled.
UNKNOWN OR OTHER,ENGINEMarch 7, 2025
Engine is burning Oil at a rate that requires me to put 2 quarts of full synthetic oil every 2-3 weeks in my car. Hyundai is ignoring this problem and dealership says my engine is burning in a normal range. This is a known issue with these engines at hyundai over the past few years and if it is burning that much oil without any leaks there is no way that is safe.
SUSPENSIONMarch 7, 2025
Self-leveling shocks leaking on both sides.
VISIBILITY/WIPERMarch 5, 2025
The driver side wiper stopped functioning during a rain storm. Fortunately, I was not on a major road and was able to navigate. If I had been on the highway, I would have been blinded and potentially in a major accident if not able to pull over expeditiously. This malfunction occurred approximately one year earlier and was corrected by the dealer at that time. I believe some Hyundai Palisades have had a recall for this issue in the past. I am concerned that this has recurred and not been fixed definitively. This issue has potential fatal consequences. I am taking the vehicle to the dealer tomorrow to address the issue. I cannot take it today as it is still raining and I would be placing myself and others at risk.
SUSPENSIONMarch 4, 2025
The self-leveling suspension system failed. The ride is uncomfortable and on a bumpy road, the vehicle is hard to control because it bounces up and down. I looked at the rear self-leveling shocks and they were made by KIA. Hyundai alleged they are separate manufactures but I believe they are the same.
SEATS,UNKNOWN OR OTHER,ENGINEMarch 4, 2025
1. Left-Side Captain Chair: Upon braking or movement slightly --the seat will come unsecured and jolt forward - causing whomever passenger who sits in it to move forward. 2. Tailgate Locking Lever: Trunk no longer opens upon pressing the button on the exterior. Trunk only opens upon utilizing the safely unlocking feature inside the vehicle - for emergencies only. Should not fail after 4 years. 3. Engine Burning Oil: July 2024 refilled oil change - December 2024 - Four (4 ) quarts of oil lost - vehicle is burning oil at unreasonable rates
SEAT BELTSFebruary 28, 2025
Passenger from seatbelt has always been hard to get to engage and clip and would sometimes come undone while driving. Now the drivers side front is coming undone while driving even after assuring it’s secure before driving. Rear ones are now having same issue. I took it to the dealer and they said they needed replacement but not under warranty even though it has always been an issue. I didn’t report it before the warranty expired but it has gotten much much worse and is totally unsafe to drive if it comes undone while driving. How is it supposed to work in an accident?
STRUCTURE,WHEELSFebruary 19, 2025
1. The paint (all the way down to the metal), in more than 3 spots, has started peeling off. 2 spots are about 2 feet each, so about 4 feet in total of missing paint. The silver on my rims has also started to peel off. 2. Paint has peeled off in large chunks which is unsafe. 3. The paint has been seen by service technicians at Autonation, where I bought it from and service at a Hyundai dealership. 4. I have not filed a claim with insurance yet as it was recommended by both Autonation and the dealership that it is a manufacturer defect and needs to be fixed by them. They both stated I could pay to have it repainted but it would just start chipping again since it is a manufacturer defect. The primer on the entire car was not applied properly so the paint is not sticking, hence why the paint has peeled all the way down to the metal. Just before I bought it, the paint had peeled on the hood and Autonation repainted it back in October of 2024 and the paint has started peeling in the same spot as of February of 2025. The 2 spots that have 2 feet of paint gone happened all in one day back in Decmeber 2024. No wreck, no damage to the car, I just walked out after driving it and paint was gone. 5. Both Autonation and the dealership said they had never seen anything like this and this is a manufacturer defect 100%. No one wants to touch it since they have all claimed it will just peel again and I'll be right back in the shop a month later.
SUSPENSION,LANE DEPARTUREFebruary 18, 2025
The rear self leveling shocks continually break. They do not last, no recall given even though multiple people say they have same problem.
ENGINEFebruary 12, 2025
I purchased a used 2020 Hyundai Palisade in June 2024. The vehicle has a defective engine caused by excessive oil consumption. I took the vehicle to the dealer service department and they confirmed the issue. A claim was made to Hynduai to replace the engine and it was denied. Not replacing the engine will further degrade the engine until it fails completely. Hyundai has been uncooperative is wanting to resolve the issue, even though is a commonly reported issue.
SUSPENSIONFebruary 4, 2025
Rear suspension has failed. Back of car bounces on slightest of rough roads. Ride is very rough for passengers in back two rows. Driver and front passenger also experience bumpy ride that was not there before. When researching, this seems to be a common issue for Palisades with self leveling rear suspension. Car does not seem safe from bouncing due to rear suspension failure.
SEAT BELTSFebruary 3, 2025
The 2nd row seatbelt on the passenger side comes unlatched during vehicle movement. Often times it will not latch and secure the seatbelt when a passenger is in the seat. On numerous occasions it has come unbuckled or would not work at all as required. Hyundai service centers have been unable to recreate the problem during inspection, stating there is nothing wrong with the seatbelt and we need to make sure we latch it fully. The deficiency never seems to happen during inspection but happens when my children and adult passengers are in the seat.
STEERINGJanuary 27, 2025
There is a whining noise in the steering system when turning the wheel at slow speeds
ENGINEJanuary 27, 2025
There is an oil leak coming from the oil filter housing, where it mates up to the block, causing the vehicle to lose oil
SUSPENSIONJanuary 27, 2025
In August of 2023, Stivers Hyundai located in Columbia, SC replaced the rear shock absorbers on my 2020 Hyundai Palisade Limited due to a rattling and knocking noise in the rear of the vehicle. The noise never completely went away, but was somewhat better. In July of 2024 the noise was back to the same noise as we were hearing in 2023. We took the vehicle to the dealership in August of 2024 complaining of the same noise previously heard. The dealership stated that we needed new shock absorbers (same as which they replaced a year ago) and which only had approx. 20,000 on them. When we explained that they had just replaced them a year ago, they completely dismissed our concern and noted that they needed to be replaced and offered no explanation as to why they would wear out in a years time. At the point we visited the dealership in 2024, the vehicle was no longer under warranty and we were quoted over $3,000 to fix the issue. In looking through other online forums, this appears to be a common issue with this vehicle. My thought is that there is an underlying issues that is causing this to happen that may not be addressed through simply replacing the rear shock absorbers. Maybe there is an issue causing the shock absorbers to wear out so quickly and that issue has not been identified. Nonetheless, shock absorbers should not wear out in 20,000 miles under normal (mostly interstate) diving conditions.
SUSPENSIONJanuary 27, 2025
My rear shocks and or insulator were replaced under a TSB 22-SS-001H at 50000 miles. At 79000 they are needing replaced again. I am told the TSB no longer applies since it is out of warranty. I see others having the same issue. Can Hyundai be held accountable for obviously replacing a defective part with another one?
SEAT BELTSJanuary 25, 2025
Received attached letter, extending warranty for twisted seatbelts. When I contacted the dealer, they said they had to be a case where my seatbelt came unbuckled for them to replace the seatbelts in my second row of my Hyundai palisade. Here is my concern. there have been numerous complaints about seatbelts coming unbuckled while people were driving. I place my most precious cargo. My two great granddaughters in that second row buckled in with the seatbelts, anticipating that I have done everything possible to safeguard them. now Hyundai is telling me that unless something tragic happens they are not replacing them although they do point out that they are twisted due to excessive space in the D ring. If this is the case, why are they not replacing them now? Are they waiting for something tragic to happen.?? I want my second row seat belt to be replaced so I know my great granddaughters are safe when I place them in my vehicle. This is ridiculous that they issue the warning but no recall. Can you please help??
SEAT BELTSJanuary 23, 2025
Driver seatbelt will unbuckle or detach from buckle while driving. Multiple times it has happened where driving in dangerous conditions and the seatbelt will unbuckle while driving. Sometimes it will unbuckle itself quietly and I won’t notice it but the car will alert me to say it has been unlatched from the buckle.
ELECTRICAL SYSTEMJanuary 22, 2025
The contact owns a 2020 Hyundai Palisade. The contact stated that while his wife was attempting to close the trunk manual, there was an electrical shock where her hand came in contact with the trunk. As a result, the contact's wife sustained a minor burn to her left hand. The contact was a physician who confirmed that his wife sustained a second-degree burn and treated his wife for the injury. The contact was able to wrap his wife's hand. A dealer was contacted. The vehicle was taken to the dealer where the diagnosis was unknown. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 67,000.
SUSPENSIONJanuary 20, 2025
Rear suspension with auto level function is not working properly. Rear is super stiff and bouncy ride over small imperfections on the road. Even with brand new tires it’s still an unpleasant ride. Rear passengers are not comfortable anymore.
SUSPENSIONJanuary 18, 2025
The ride is extremely bumpy, especially for children in the back seats. Hyundai has replaced the shocks/struts twice with less than 20,000 miles on the car. They are apparently using the same part which is why they keep wearing out badly.
SEAT BELTSJanuary 17, 2025
The seatbelt is unbuckling at random times, even when it is not tugged on and while driving. Drove 10-15 times and the buckle unlatched at least 6 times. Another driver of the same vehicle is also having problems. Dealer/mechanic cannot replicate the problem. No warning symptoms prior to it unbuckling.
AIR BAGS,STRUCTURE,ENGINEJanuary 16, 2025
The vehicle, a 2020 Hyundai Palisade SEL, was located in a closed garage, unoccupied. Within 10 minutes of parking the car in the garage, it caught on fire, possibly originating on the front, driver's side. Due to this incident occurring inside a garage, there was damage to our home and a high risk of safety (including loss of life) to the home and its occupants. At this time, we are waiting for the insurance company to investigate the origin of the fire as there were no warning lights or any indication of risk. This fire happened very suddenly and unexpectedly and it is our sincere hope that a thorough investigation will prevent this from happening to other families.
VISIBILITY/WIPERJanuary 13, 2025
Driver side windshield wiper has stopped working after encountering snow. The issue was initially intermittent, but now the wiper on the driver's side has stopped working completely. In searching, this is a known issue with other Palisades.
ENGINEJanuary 13, 2025
My 2020 Palisade engine burns oil at an alarming rate. I have to add about 4 quarts of oil every couple of thousand miles. This is a known issue with Hyundai engines. The problem started about a year ago. At that time my car had 98,000 miles on it. I reported the problem to Hyundai. They said they were too busy to see me at that time and the earliest they could look at my car was over a month out. By the time they got me in and looked at my car they said I was over the 100k mile warranty and there was nothing they could do. This is a known issue with thousands of Hyundai motors. Hyundai has failed to recall their faulty engines and do right by their customers.
ENGINEJanuary 10, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? -The engine failed. How was your safety or the safety of others put at risk? -The vehicle stalled in the middle of a two lane road at the top of a hill, as well as in the middle of the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? -Yes, the vehicle is currently waiting for a replacement engine because the original engine failed due to oil consumption issues. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -No, the low oil light was never on. A warning code or light did not appear until the vehicle was stalled.
ENGINEJanuary 6, 2025
oil filter housing cracking and leaking How was your safety or the safety of others put at risk? if engine fails due to oil leak (no oil) oil on the road is never a good thing, Has the problem been reproduced or confirmed by a dealer or independent service center? yes it has been confirmed. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no not at this time . Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? after oil service at dealer noticed small spots of oil, assumed it was residual from service, but spots are now the size of a paper plate after driving, for around 50 miles .
Chest Clip, Buckle, HarnessJanuary 4, 2025
Magnetic chest clip malfunctions, does not fasten properly. The car seat is not designs to replace the chest clip with a functioning replacement. This allowed my child to unrestrain herself easily and posed a hazard to her in case of a wreck.
ELECTRICAL SYSTEMDecember 26, 2024
The contact owns a 2020 Hyundai Palisade. The contact stated that the vehicle had been starting independently. The contact stated while the vehicle was parked in the garage for hours, the contact noticed that the engine was running. The contact stated that upon pressing the Push to Start button, the vehicle turned off. There was no warning light illuminated. The vehicle was taken to the dealer, where the failure could not be replicated, and the contact was informed that no failure was found. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 37,409.
UNKNOWN OR OTHER,ENGINEDecember 20, 2024
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine failed, as it was deemed "shot" by the dealership. Yes, the engine and vehicle are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle began to stall while driving, which could have caused an accident, especially if the vehicle stalled in traffic or at high speeds. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem was confirmed by the dealership, which diagnosed the engine as needing replacement due to a lack of oil. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the vehicle exhibited strange noises in the last week of October 2024 and symptoms of stalling in early November 2024. The check engine light turned on while driving to the dealership, just before the final diagnosis.
SEAT BELTSDecember 19, 2024
Discovered from passenger complaint that the two seat belt tensioners involved with the middle seat captain seats are defective. They will lock on their own without any deceleration or passenger intervention and not release unless the seat belt is unlocked & fully retracted. I have personally tested this and found both middle seat retractors to exhibit this failure even with the car standing still and powered off. A web searched revealed that Hyundai seat belts are under investigation by the NHTA at this time.
SUSPENSIONDecember 17, 2024
Self-leveling shocks are bad just over 70,000, when the vehicle is out of warranty. Contacted Hyundai with no assistance. Did my own research and found that it seems to be a known issue with Hyundai Palisades. [XXX] [XXX] Seems ridiculous that a part so expensive without the option for aftermarket parts would be going bad so easily. My safety has not been jeopardized YET; however, worn or broken shock absorbers can lead to reduced braking efficiency, which could be a serious safety risk in the event of an emergency braking situation. In addition, worn or broken shock absorbers can cause your vehicle to skid on wet roads Repairs are ongoing with an independent service provider. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEDecember 10, 2024
The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was at a complete stop at a stop light, the Auto Start feature failed to function as intended. The contact stated that the engine shut off. The contact stated that the failure was a persistent failure. The contact stated that the failure occurred five times within a five-minute drive. In addition, the vehicle was previously taken to the dealer several times due to the failure. The failure could not be duplicated. The manufacturer was made aware of the failure and several cases were filed. The failure mileage was approximately 25,000.
SEAT BELTSDecember 6, 2024
The second row driver side seat belt both comes unlatched and will not catch on the latch. This is intermittent but happens about 70% of the time. I feel it is dangerous and needs a repair immediately. It has been going on since May of this year. My 13-year-old most often occupies that seat.
SUSPENSIONNovember 25, 2024
The rear suspension makes a clunking noise. This is a known issue for the palisade and because I’m at 80,000 miles on the vehicle they want me to pay $6,000 for the replacement! This is insane.
ENGINENovember 25, 2024
The engine started running rough and when I checked the oil it was 4 quarts low. Despite the oil being more than half empty, the oil light on the dash never came on. This is dangerous and will end up hurting future owners or those who don’t get enough mileage on the vehicle within their warranty timeframe.
SUSPENSIONNovember 8, 2024
Having noise from the rear suspension while hitting a bump or turning. dealer says its in the shock or the mounting assembly. I am concerned if its in the mounting of the shock, and the shocks are loose it could be a safety issue. Its been months now and it is getting worse. the dealer is not communicating with me on fixing the problem.it was fixed once on. 11/9/2022 invoice [XXX] and on 8/22/2024 invoice [XXX] it started again Larry miller Hyundai Peoria az. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINENovember 7, 2024
My 2020 Palisade has about 98,000 miles. A few months ago I brought it to the dealership because I thought my transmission was faulty. It turns out my car had burned up all but 1 qt of oil and it was affecting my engine, eventhough I changed my oil at 7,000 miles per the Hyundai manual (7500-10,000). I recently took the car in for an oil consumption test. I did an oil change, at my expense, and they set up the car for the test. I came back in 1000 miles and since my car had only burned up 3/4 of oil and not a full qt, Hyundai refused to do anything. I have driven 467 miles since that test and my dipstick shows an oil line 3/4 of the way to the bottom line already. I have a 100,000 powertrain warranty and a 120,000 bumper to bumper extended warranty and the only suggestion from Hyundai is to do an engine take apart at my expense ($1,000) or an engine clean at my expense ($700). Both of these options are unacceptable. So for now I am just going to be putting oil into my car every 500-1000 miles and hope it doesn't get worse. I worry about being on the freeway with my children and my engine seizing. This has happened to many people on palisade forums and other Hyundai card with their EDI engine. This is not only a terrible inconvenience that I should not be experiencing on my 4 year old car but also a huge safety issue. Please do something to make Hyundai make this right. This is their flagship car and not inexpensive.
ELECTRICAL SYSTEMOctober 21, 2024
The contact owns a 2020 Hyundai Palisade. The contact stated that while attempting to stat the vehicle, the instrument panel was inoperable. The contact stated that the screen on the instrument panel appeared blank with no warning light illuminated. The vehicle was taken to the dealer where it was determined that the instrument cluster had failed and needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,237.
ENGINEOctober 13, 2024
My 2020 Hyundai Palisade has been a lemon from the beginning with numerous issues including a whistling sound when driving, a recalled trailer hitch known to cause fires, paint issues, rim paint issues etc… But the worst offender is the oil consumption issues. A few months ago I thought something was wrong with my transmission so I took my car to the dealership. I also had an oil change scheduled-which I get on time every time. It turns out that, in 7,000 miles (Hyundai recommends 7,500-10,000 miles between oil changes in their manual) I was down 5 quarts of oil-there were no leaks, my engine was using up the oil. My car only holds 6.9 quarts so I was almost out of oil which was causing driving issues including lack of power when starting up at lights, surging and bucking when stopping etc. The dealer refilled my car and told me to come back in 1000 miles. If my car used up more than 1qt of oil they would submit the problem to Hyundai. When I came back in 1000 miles I hadn’t lost much oil so I was sent on my way. In the next 1200 miles I was watching my oil levels closely. I took it into the dealership when it looked low and they put in 3/4qt of oil. In the next 1100 miles I took it in and they added almost 1qt of oil. Now I am starting the oil consumption process again. But honestly the requirement of being down 1 full qt in 1000miles in crazy. I would have to top off my car every 1000 miles just to be safe. And if I let it go for 2,000 or 3,000 miles my engine could seize on the freeway with my family in the car causing a terrible accident. Once I am down the 1qt/1000 miles Hyundai does an engine clean out. According to my dealership that may or may not work. Then I have to come in after 1000 more miles to check oil consumption. If the clean out didn’t work I am finally allowed to get an engine replacement. I have 2 warranties on this car and nothing applies until I get to 1qt/1000miles. This is unsafe, time consuming and a known EDI engine issue
SUSPENSION,WHEELSSeptember 24, 2024
The rear shocks on my vehicle were checked and the left rear is requiring replacement at approximately 33K miles. The leakage was gradual and after the ride became noticeably rough, I took it for diagnosis at Safford Brown in Fairfax, VA. A failed left rear shock was confirmed. I am replacing to make the ride bearable, and in researching the issue, learned of a TSB for my model year issued by Hyundai for rear shock problems. I will request that the dealer keep the bad components if needed for further action to be pursued with Hyundai. The service advisor also noted very uneven wear on three tires which I believe to be directly caused by the gradual failure of the shock. An alignment was recommended. I have been advised by the service advisor and technician that the right rear shock is intact and does not require replacement at this time.
STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCESeptember 20, 2024
On rainy days, the vehicle will start malfunctioning putting at risk my family's life and others. It appears to be an electrical problem according to dealer. It had 15 codes activated, all dashboard lights were lit and safety messages showed up, while driving. No power steering, emergency brakes were activated, transmission wouldn't change, a/c stopped working, temperature and tachometer were erratic. It is very scary because it happens while driving and an accident is imminent.
SEAT BELTS,ENGINESeptember 17, 2024
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact also noticed smoke coming from the engine. There was no warning light illuminated. Additionally, the rear passenger’s seat belts failed to function properly and would inadvertently release while driving the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine, and the seat belt assemblies for all the rear passenger’s seats needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,000.
SUSPENSIONSeptember 13, 2024
Suspension has made a thumping/creaking noise from both side of rear since new. Brought it to two dealers and they could not fix. The problem has been only getting worse over time. I worry the rear shocks are another component is going to fail and the ride quality / road holding ability has also been getting worse. I have entered details for when the problem first started (essentially when new) but it continues to this date.
SUSPENSIONSeptember 4, 2024
The rear shocks have failed multiple times on my vehicle. The original shocks failed under 50k miles. I had them replaced on February 14 with OEM shocks at the dealership. The replacement rear driver side shock began leaking last week, approximately 6.5 months after install. It is currently available for inspection upon request. Without properly working shocks, the car is more difficult to control over rough roads, and creates a safety hazard for myself and others. The original shock issue that was corrected in February was reproduced by the dealer and an independent service center. The new problem is self diagnosed, but is very evident when looking at part and surrounding area (fluid leaking from the shock and dirtying the surrounding parts). The vehicle has not been inspected by the manufacturer, police, insurance representatives or other parties. There were no symptoms of the problem prior to failure.
VISIBILITYAugust 23, 2024
The contact owns a 2020 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the sunroof glass fell off the track. The message that the sunroof was open was displayed. The local dealer was contacted, but the vehicle had not been diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 95,390.
SEAT BELTSAugust 23, 2024
My driver seat belt has randomly popped off while driving it has happened 4 times since I bought this used 2020 palisade at the end of February it’s very scary and i don’t feel safe in this car. I don’t think it has happened with my kids seatbelts but I don’t trust them , I do not have the exact dates
SEAT BELTSAugust 23, 2024
Both of our side seat of the middle row seatbelts will not buckle randomly or will just release. We’ve brought it in several times and they say they can’t find anything but it does this with my kids just sitting and riding. This has now been happening for years.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINEAugust 13, 2024
I had just pulled into a (handicapped) parking space at my bank in Marana Az. as I prepared to stop with the brake still depressed, the car suddenly surged, with the tach going to 5000rpm. The vehicle jumped the sidewalk (with rear wheels making drag marks on the sidewalk. Vehicle shot up the slight rise , hit and demolished a concrete bench and some plants and was heading toward the main entrance when I shut the engine off with the ignition key. The car stopped less than 10 feet from the bank entrance. the car came close to going through the entrance shattering the glass doors and possibly injuring bank customers and employees. There was no warning, but this car has had 3 or 4 sudden engine surges before - about one every 1 1/2 years. Hyundai service has checked and denied any problems. On line queries indicate the surging problems are not uncommon. They happen without warning and result in serious injury and damage to people and property. Hyundai is stonewalling. Other drivers have similar events occur for sudden unintended acceleration (SUA) and suggest problems with the Electronic Throttle Control (ETC) including throttle position sensors. Our Palisade has less than 40,000 miles on it and has been well maintained, but Hyundai people refuse to acknowledge any problems - my wife and I consider that this car is a potential death machine.
ENGINEAugust 12, 2024
The car is approximately 3.5 years old (2020) and the engine failed. The symptoms of the engine failure are the exact failures of all of the other Hyundai engines that failed over the last 10 years which were recalled. There needs to be further investigation in all of the engines Hyundai is putting out to protect people. Hyundai offered to pay 50% of this because they know they are wrong, but they need to pay 100% of customer issues.
UNKNOWN OR OTHERAugust 10, 2024
While sitting at a stoplight with no moving passing traffic around my vehicle. There was a loud pop/crash sound that came from the roof. I pulled my car into a parking lot and found my sunroof had a large hole in the middle and was shattered. The glass is pushed upwards. My internal shade was closed, which kept glass from falling inside and on me. I was not hit by a foreign object, by all indications the glass spontaneously exploded.
ELECTRICAL SYSTEMAugust 10, 2024
The analog display on the vehicle does not coincide with the actual speed of the vehicle, which appears correct on the digital / numerical display. This issue happens regularly (i.e. daily) after first appearing on or about July 25, 2024, and does not appear to be accompanied by the use of any other specific component of the vehicle. There are numerous reports online where other owners are experiencing the same issue.
POWER TRAINAugust 8, 2024
The contact owns a 2020 Hyundai Palisade. The contact stated while driving 75 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle jerked, and the engine seized. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer several times; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure occurred several times. In addition, the contact stated that the vehicle was almost involved in three crashes due to the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000.
ENGINE AND ENGINE COOLING,ENGINEJuly 16, 2024
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at various speeds, the vehicle hesitated while attempting to accelerate. The contact stated that on another occasion while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was no oil in the engine. The contact stated that the vehicle received an oil change however, the failure recurred. The vehicle was returned to the dealer twice and was diagnosed with a failure of cylinder #4. The contact stated that cylinder #4 was replaced; however, the failure recurred. Due to the failure persistent failure, the dealer was diagnosed, and it was determined that cylinder #2 had failed, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,500.
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHERJuly 8, 2024
On Friday 6/28/24 I turned my vehicle on to drive to lunch. I put the vehicle in drive and started to move forward out of my parking spot when the following errors flashed on my dashboard in succession: "Check Forward Collision-Avoidance Assist System", "Check Lane Departure Warning (LDW) System", and "Check High Beam Assist System" and then the steering wheel locked while the vehicle was still moving forward. I put the vehicle in park, turned it off, turned it back on and there were no problems. On Saturday 6/29/24, the same series of events happened in the evening when turning the vehicle on from park. On Sunday 6/30/24 I turned the vehicle on in the morning and backed out of my driveway. When I put it in drive and started going down the road the same series of events happened again. This time, it did not resolved when I turned the vehicle off then back on, but happened 7-8 times in succession. The vehicle was not driven all day and when I turned it back on Sunday evening it seemed fine. I drove across town to meet a friend, put the vehicle in park to wait, then in drive (so it had been running for approx 30 minutes) and the issue happened again. On Monday 7/1/24 I had the vehicle towed to the dealership and the issue happened to the tow truck driver as he was getting the vehicle off of the truck. On Friday 7/5/24 I called the dealership and they have "verified my concern" but are not sure why it is happening. I am now waiting to hear back from them on this issue. I have read on an online forum that multiple people have had this same issue with the Palisade.
UNKNOWN OR OTHERJuly 3, 2024
UNKNOWN The sunroof shattered as we were driving down the interstate. To our knowledge nothing hit the sunroof to make it shatter. We did not see any rocks or debris. This is a safety issue as if we wouldn’t have had the inside shade closed we would have been showered with glass while driving at highway speeds and could have been injured.
SEAT BELTSJuly 3, 2024
The seatbelts in the second passenger captains chairs will appear to be latched/locked in, and then when driving will unlatch. We have our daughters tug on them to assure proper locking and they will appear locked and still come unlatched frequently while we are driving. This problem has been going on and off since we owned the vehicle. It definitely puts the safety of our children at risk as they seatbelts clearly have a defect and I'm scared to think what would happen if this occurred during a car wreck. It often cannot be reproduced, which is why we haven't taken it to a dealer. There's no rhyme or reason as to when/why it occurs. It probably happens 3-4 times per month. In reading on-line forums with other owners of this vehicle, dealers are not willing to fix it due to its inconsistency. The seatbelts warning light does not always come on when this happens.
SUSPENSIONJune 30, 2024
Noise and rough going over bumps in the rear
UNKNOWN OR OTHERJune 23, 2024
Driving along I94 then suddenly heared a popping sound when I checked the sunroof exploded/ shattered to pieces.
SUSPENSIONJune 12, 2024
The rubber covering on the rear passenger side strut top insulator disintegrated twice. It was replaced in 2022 at 20,000 miles and now again in 2024 at 57,000. It was confirmed by the dealer and acknowledge that this is a known problem. The issue caused a loud knocking sound when I drove and vehicle instability. I was afraid to drive my vehicle until it was fixed. There were no messages, warnings or lamps that indicated what the issue was.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHERJune 5, 2024
My 2020 Hyundai Palisade slipped into neutral while slowing down in traffic. Was able to quickly pull over, brake and put back into drive. Happened 3 more times while slowing down for turns on my way home. All happened under 15 mph and had a slight grinding sound when placed back into park, drive then accelerating. Plan to take it to the Hyundai dealership tomorrow, but scared to drive it!
ELECTRICAL SYSTEM,ENGINEJune 3, 2024
On 4 occasions the vehicle completely turned off while I was driving down the avenue. It turned on all the lights on the front panel before turning off completely.
UNKNOWN OR OTHERMay 25, 2024
Due to a recall that Hyundai has not fully resolved, I am unable to use the OEM tow hitch that I paid for when I purchased my car because there is not an updated fuse for the trailer hitch. Hence, trailers won't have lights, making them illegal and unsafe. The Hyundai dealership "resolved" the recall by removing the fuse several months ago, but never replaced it. Furthermore, the dealership never told me that I was unable to use the tow hitch. I was only told that the recall was resolved.
SUSPENSION,VISIBILITY/WIPERApril 22, 2024
1) Back end of the vehicle sways, bounces at any speed when going over slightest bump. Driving with failing shocks or struts has a direct impact on your ability to control vehicle. Research indicates KNOWN ISSUE with 2020-2021 Hyundai Palisades - TSB22-SS-001H issued for PART of the problem but no recall. Hyundai clearly knows about it but not issuing needed recall because it is a warranty item, hoping customers don't realize it until out of warranty. Mine still in warranty, 48K miles. Rear- self leveling shocks appear to be the issue along with upper insulator piece. See Forum: [XXX] ) Another KNOWN ISSUE with cracking windshields same model. Mine cracked [XXX] while parked under cover - no apparent cause, Hyundai wanted over 1K to replace - had to use insurance to replace it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEApril 18, 2024
Current mileage is 51,130. When slowing down to come to a stop;the engine shakes, vehicle stalls out, cuts off, and goes into park. No service or warnings lights where on the dash. I am able to re-start the engine after it stalls out. This has happened several times and now the engine is shaking and trying to idle down under normal driving conditions. There is also a tapping sound coming from the engine. Thankfully there was not much traffic the times the engine stalled, but this could have been a dangerous situation. If this would have happened during high traffic, a crash would have been inevitable. I went to my Hyundai dealership and service rep Chance (unsure of his last name), took vehicle for a test drive and he experienced above mentioned issues. The dealership was unable to give me a service appointment due to being very busy. No available appointments until May 13, 2024. I have viewed several Hyundai Palisade forums online where several people have had the same issue with the 2020-2021 Palisade from the engine having excessive oil consumption issues. If this is a known problem, Hyundai needs to make an effort to rectify it.
SUSPENSIONMarch 15, 2024
The rear self leveling shocks pop and rattle and ultimately fail. What used to be a comfortable ride is now a stiff bouncy response in the rear whenever traversing any but a smooth road. The bounce is so bad it affects the driver and at times the ability to maintain a straight course.
SUSPENSIONMarch 14, 2024
2020 Palisade with Automatic leveling shocks has failed with 37000 miles. As per Hyundai forum it appears that this is a regular occurrence and should be recalled due to premature seals leaking!
ENGINEFebruary 26, 2024
The engine of my 2020 Palisade has burned about 1.5 quarts of engine oil every 1k miles. I found this when checked the dipstick after 3k miles and barely see any oil on the dipstick. Even with the oil level far below the LOW level, the car doesn't have any light to warn me about it is being low on oil. This problem can lead me to blown the engine by not having any oil, also stranded on the highway.
ENGINEFebruary 23, 2024
My 2020 Hyundai Palisade was serviced 10/23/23 with Daytona Hyundai (mileage around 31000). It has been serviced regularly--sometimes before schedule since it is hard to get the car into the dealership for servicing because they are always booked out months in advance. Today, 2/23/23, my car (35, 873 miles) is at the same dealer service center to fix a rattle in the dashboard which started as I drove off the lot on 10/23/23 after the dealership said everything was fixed and they have informed me that there is no oil in the car. There were no warning lights, no indication that there was no oil in the car. The dealership is doing an oil change.
ENGINEFebruary 21, 2024
Engine oil filter housing started leaking copious amounts of oil in cold weather. Dealership advised that it is a known issue but not covered by warranty. I had to source the part myself and pay an independent mechanic to replace the housing. Creates both an environmental hazard as well as risk of engine oil starvation.
UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCEFebruary 20, 2024
On February 2024, I took the SUV to Lynn's Hyundai for an issue with A front sensor or the braking system - The problem is when you're driving at times very often in the streets, the vehicle will automatically cause the brake sensor to go off the dashboard with light up and the brakes will engage causing the vehicle to jerk hard and or stop at times and I have a huge concern that this may cause a serious accident. I was told by Hyundai service department, that perhaps were driving to close to other vehicles to cause this, but it happened several times when there are no vehicles or objects present. Apparently they had no interest in resolving this matter, they claim that the system test showed no duplication of said issue, vehicle was taken on a road test and they found no issues, The recall were all fixed, and I was called to pick up vehicle. I drove a few and the braking started again, so I pulled over and started recording to see if happens again and I was able to catch some of this problem on video. This has caused my husband to lose control of the vehicle causing him to hit a cone on the road. Your immediate help with this matter would be greatly appreciate.
POWER TRAIN,ENGINEFebruary 19, 2024
Transmission issues and will probably need to have it replaced.
SUSPENSIONFebruary 5, 2024
Self leveling shocks in the rear of the vehicle are failing (leaking, locking up) very early in their life span. Significant adverse effects to ride and handling.
UNKNOWN OR OTHERFebruary 5, 2024
Trunk strut/ spring plastic broke off making trunk not being able to close properly. Had to manually close trunk due to issue and eventually spring completely broke off and unable to close trunk. Safety hazard because trunk slams without having strut spring which could cause serious damage/injury to person/children if closed on. Read online that issue was happening. Hyundai said no warranty or defect. However have had multiple dealerships say that they have replaced this issue on Palisades.
ENGINEJanuary 30, 2024
I am bringing my Palisade in to the Hyundai dealership after waiting 1.5 months for an appointment. During that time my 2020, with less than 24,000 miles on it, has consumed at least a quart of oil every 300 miles and continues to spike rev at 2500 rpms. There has been NO warning lights, low oil lights, NOTHING. My OTHER Hyundai (2017 Santa Fe Sport) which was purchased just 3 weeks after the Palisade...With NO warning, lost complete power while driving 75mph on a Hwy 80 miles from home. When towed to the Auto shop (with a $675 price to tow) we were told it was completely out of oil! No lights, no warning. They found a gasket leaking and replaced it and sent it home the next day after filling the oil. Two days later, driving down the Hwy, we feel a quick metal screech, engine starts knocking and car loses complete power. Unable to accelerate or drive, but we were able to pull over right before entering a bridge. It would have been tragic if this happened 2 minutes later when we were on the bridge. Mechanic proceeds to inform us of all the complaints and issues with Hyundai's engine and oil consumption. After further research we have come across hundreds of complaints and forums talking about this EXACT issue. At what point will Hyundai make this a priority...do people have to go sailing off of bridges?? This is NOT something that can be fixed through user participation NOR is it fixed by replacing the engine...which is now what they have to do with the Santa Fe. All the comments from people who had the engine under warranty said replacing it DID NOT fix the problem. How in the world do these cars earn 5-star ratings from you with so many complaints about this VERY SPECIFIC issue. We were very excited to become a Hyundai family 4 months ago, but now we feel completely unsafe. Even if we can find a way to sell it, that just means some other uninformed buyer's family will be at risk of a major accident. You should NOT be ok with that!
STEERING,ELECTRICAL SYSTEM,ENGINEJanuary 24, 2024
[XXX] - I was turning left from a stop and my steering wheel abruptly stopped (wouldn't turn) and made a very loud noise. It released when I tried again. Didn't happen again for a couple weeks. This went on and on (seldom reoccurring). then it happened like 3 times in two days and I got concerned. November 2023 - I called the tire place because I had just had tire replaced right before this started. The mechanic was able to recreate it and told me it was an electric rack and pinion malfunction and part is about $1,600 and labor about $450. I told him I would call Hyundai since it should be under warranty. Hyundai told me to bring it in. I brought it in on [XXX]. They said they couldn't recreate it and had me pick it up. [XXX] - I drove to San Diego for work. Noise still happening more common now and steering stops. Now having other issues too (with malfunction of emergency braking system - reported separately). [XXX] - Took car back to Hyundai. They said they can't recreate either issue and sent me home with no fix again. [XXX] - Found the exact same issue reported on the Hyundai Forum online. It stated exactly how to recreate (said it occurs when turning left when the eco mode has turned your car off and it starts up again when taking foot off gas and turning left concurrently). I called JJ (manager at Hyundai) back. I emailed him the forum emails and told him that I was able to recreate with this. He told me to bring it back in [XXX] - Dropped car off at Hyundai again. Got call that they can't recreate again and want me to come pick up car. Told him I was concerned for safety (16 year old son now driving). Transferred me to manager and left message. Waiting on call back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCEJanuary 24, 2024
[XXX] - Driving from San Diego to Ventura County (home), my dash flashed something to the effect of "Emergency Braking System Malfunction" as my brakes were engaged while driving 65-70 miles an hour (no vehicles close in front of me or on either side). This was VERY scary and could have caused an accident if there had been vehicles closer. Usually when this system j=kicks in you get a Collision alert alarm, then braking initiates. There was no collision alert either. [XXX] - Took vehicle in and Hyundai said they could not recreate and had me take vehicle home [XXX] - Same thing happened on my way home from camping (emergency braking malfunction and brakes engaged while no vehicles around and nothing in front of me). This time the warning light (Triangle with "!" in middle and a number 1 lit up on dash and stayed on until I turned car off (I have a photo). [XXX] - Found this issue reported by multiple people on Hyundai online forum (emailed to manager at Alexander Hyundai). [XXX] - Took vehicle back in. Manager said he would check cameras as he believes this has happened before and they had to replace cameras. [XXX] - Dealership called and said can't recreate and want me to pick up car. Told them this is going to cause a bad accident and they will be liable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEMJanuary 19, 2024
Car stored in garage. Upon starting the vehicle instrument gauges (speedometer, tachometer, fuel, etc...) remained in off position. Needles would slightly flutter. Car is drivable, but gauges all read essentially zero with needles fluttering. digital speed reporting was also registering 0MPH when driving. Digital fuel range reports correctly while fuel gauge needle registered E. Turned car off an on several times with no effect. Left car for ~20 minutes and tried again and at this point the gauges worked as intended. This happened once before ~3 months ago, but resolved quickly after 5 minutes.
ELECTRICAL SYSTEM,LANE DEPARTUREDecember 17, 2023
hyundai palisade sel 2020 frequently stops the speedometer ,rpm meter,fuel gauge ,lane departure. This may be due to defection instrument cluster,a recall should be immediately made as it might cause accident as speed of a vehicle cannot be knowing and also the lane departure is never turned on when this happen ,also driver won’t know how much is the fuel remaining . Attaching a photo
VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMDecember 16, 2023
both digital and analog speedometer also the tachometer shows 0mph even through the car is being driven , also the fuel gauge shows Empty even though fuel is full.
ENGINEDecember 14, 2023
The engine is burning oil. I've had it inspected by Huyndai however they stated it would be 18+ months before getting it fixed. At this point it's burning 1qt oil every 3 weeks. I work from home, and drive my daughter to school a few times a week so not warranting that much oil in 3 weeks. I get oil changes every 4000 miles as recommended. My car will all of the sudden sputter, check engine light will go on, it will lurch forward which is a safety hazard to not only those in the car but those behind me in traffic. It has been inspected and reproduced by an independent service and a Hyundai dealer. Looking at the carfax, this has been an ongoing issue with this vehicle judging by the revious owners vehicle maintenance records.
POWER TRAINDecember 7, 2023
Started my palisade and put the car in reverse. After 1 or 2 seconds, my car went to neutral. Error showed on my cluster “Shifter system malfunction! Service immediately”. I tried multiple times to put my car in park, drive or reverse without luck. After about 2 minutes the cluster said it couldn’t put the car in park and it automatically set the emergency brake. I had to shut the car off with it in neutral. I was able to restart the car and it did go into gear.
SUSPENSIONNovember 24, 2023
Rear shock absorbers are not functioning properly after 70,000 miles. I have had no success after no less than 10 attempts to purchase replacements from dealers and online Hyundai parts suppliers. Hyundai is aware of the defective shock absorber issue but has not corrected the replacement issue.
ENGINENovember 17, 2023
Problems started about 1.5yrs ago - car would make horrible noises from the engine, knocking sounds, lost some electric/AV systems. Brought to local dealership, had a bunch of codes; dealer said issue with t-stat sensor. No issues for another 3k miles, knocking sounds again. Mentioned to service advisor during oil change, couldn't recreate. Same problem every 3k miles, dealer/service repeatedly couldn't recreate issue/sound. Check engine light comes on, dealer said issue with EZ-Pass interfering with computer, need to pay $150 to reset computer and move EZ-Pass. Continue to take car for oil changes at dealerhip every 3k miles. In May 2023, dealer/service used 0w20 oil instead of 5w30 - apparently dealer/service noticed no oil in car, but didn't tell us, thought different oil weight would help "stretch" oil to next oil change interval (it didn't - burned through all 6.9qts before the end of 3k miles). End of Sept 2023, car sounds horrible again, losing auto stop/start feature, knocking. Husband found YouTube video of similar issues for same car - checked oil dipstick, bone dry. We added 5qts of oil, called Hyundai Corp and dealership, setup for oil change and to start consumption test. Dealer/service overfilled oil (charged for 8qts, car take 6.9, usual charge for 7qts, suddenly charged 8qts?) 1st 1000miles, dealer notes oil 1.5qts low, 2nd 1000 notes 1.4qts low. Dealer says excessive, but need to continue with consumption test. I've taken videos of my dipstick before each consumption test, dipstick shows oil at or below L. No oil lights ever displayed on car dash. Dealer attempted to coverup faulty engine, hoping I'd get past warranty coverage.
UNKNOWN OR OTHERNovember 17, 2023
The following recall has been repaired (see attached): Manufacturer Recall Number 235; NHTSA Recall Number 22V633000 However, the dealership is unable to successfully (continuously fails to) clear the recall for this VIN: [XXX] . Please clear this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SUSPENSION,VISIBILITY/WIPERNovember 10, 2023
The car started very slightly making a clunking noise and it progressively got worse. We've taken it for every scheduled maintenance and didn't know anything was wrong. We asked for it to be specifically checked at our recent oil change and were told it is a unfortunate COMMON issue that HYUNDAI IS AWARE of BUT the warranty ended on that about 6 months ago - something that should've been addressed and resolved, they waited until out of warranty and didn't do anything and now the fix is $1700 (rear struts need to be replaced) car jumps and it will get even worse. Also the wipers turn on when there is no rain but don't turn on when it rains the sensors are messed up
SUSPENSIONNovember 9, 2023
Rear shock absorbers leaking and need replacement Can fail at any time and cause vehicle to swerve while driving Yes,inspected by dealer and was told "its a known issue" Loud clunking noise coming from rear is how we noticed
POWER TRAINOctober 23, 2023
Have been having transmission shift problems. Whether I am accelerating, slowing down, or coasting, it jerks like it doesn’t know what gear to go in.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMOctober 18, 2023
My wife and I Were driving then all of sudden the engine light would come on and the car would hesitate and go then at anoqtpher time it stopped on my wife we travel often back and forth to the veterans hospital for treatment and we don’t feel safe any longer. We had it at the dealership about three times. Faulkner Hyundia. We thank you for your help
ENGINEOctober 5, 2023
The car suddenly stalls during driving. It has been root-caused to engine oil consumption. I used my car for only 3K miles after my previous service (normal recommended oil change is 7.5K miles) before I saw the same stall issues and all kind of weird check lights going off. I had to top off my car with an additional 3.5 quarts of oil to be able to drive again.
VISIBILITYOctober 4, 2023
The contact owns a 2020 Hyundai Palisade. The contact stated while driving approximately 75 MPH, the contact heard an explosion above her head. The contact stated no warning light was illuminated. The contact pulled over and looked for a tire blowout or damage from road debris. The contact stated that she looked at the sunroof and noticed a hole the size of a basketball in the center of the sunroof. The contact stated that the sunroof was almost completely shattered. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof was shattered by road debris and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 43,731.
STRUCTURESeptember 30, 2023
THE LIFTGATE STRUTS CAN COME APART AT ANYTIME. WE HAD THE RIGHT SIDE COME APART LAST YEAR. HYUNDAI REPLACED UNDER WARRANTY. TODAY THE LEFT ONE HAS FAILED. THE STRUTS HAVE POWERFUL SPRINGS INSIDE AND I THINK SOMEONE COULD GET HURT.
POWER TRAIN,SERVICE BRAKESSeptember 29, 2023
So there I was, stopped at a red light, waiting for traffic to clear and about to turn right. Traffic clears. I step on the gas. Nothing. I look at my dash and there are no signs of life. No warning lights, no bells or dings. The vehicle is just dead. I’m pushing the start button, pushing gears, tried to turn on my hazard lights. Nothing. As expected, the symphony of horns from vehicles behind me started. So I pull the lever from inside to pop the hood, open my door, and exit the vehicle. I get the hood up and first thing I go for is the battery. I reach for the battery cable and it’s loose. Twist it a bit and viola! Car starts up! But then I realize the car is rolling backwards! Ahh! So I run and jump into the moving car and put my foot on the brake and stop it. There were two saving graces here: 1. The road I was stopped on was mostly flat. 2. When I exited the vehicle I left the door open. Nobody was hurt. The vehicle didn’t hit anything. But had there been in incline on the road, I may not have been able to catch up with the vehicle and stop it. And had I closed the door, it probably would have been locked when it restarted and I would not have been able to get in. IF THE BATTERY IS DEAD (or in my case, a battery cable comes loose) THERE IS NO WAY TO CHANGE GEARS! Should this happen again while I’m alone in the vehicle, I’d have to wait, a prisoner in my car, until some good citizen came along and ask them to open the hood and jiggle the battery cable. Not as dangerous, but should the vehicle be parked in a single garage and then the battery go dead (for whatever reason) one wouldn’t be able to put the vehicle in neutral and push it out of the garage to get it jumped off from another vehicle. HOW DO YOU PUT THE VEHICLE IN PARK with a total loss of electrical?
SUSPENSION,UNKNOWN OR OTHERSeptember 27, 2023
Vehicle front and rear suspension has unsafe shock/strut equipment, which causes lack of control while driving, audible noise within the passenger compartment, and rough handling.
VISIBILITYSeptember 19, 2023
The contact owns a 2020 Hyundai Palisade. The contact stated while driving 30-35 MPH in a snowstorm, with his son in the front passenger's seat, another vehicle drove by the driver's side of the vehicle and sprayed a significant amount of snow on the vehicle, and the windshield wipers seized. The contact then lost visibility of the roadway and slowed down. The vehicle was rear-ended by another vehicle. Both the contact and his son sustained back injuries but did not received medical assistance. The contact was unsure whether the other driver had sustained an injury. A police report was filed. The contact was able to drive the vehicle to the residence. The vehicle was taken to an auto body repair shop, where it was repaired. Additionally, the contact stated that the windshield wipers seized on a second occasion, due to the presence of snow at the base of the windshield. The contact became aware of that the VIN was included in NHTSA Campaign Number: 22V627000 (Visibility), and the vehicle was taken to the dealer, where the windshield wiper arm was replaced under the recall; however, the failure persisted. The contact stated that the recall remedy did not fix the safety issue. The manufacturer was notified of the failure and a case was opened; however, the case was later closed. The vehicle was not repaired. The failure mileage was approximately 61,450. The VIN was unavailable.
VISIBILITY/WIPERSeptember 17, 2023
Windshield developed a 30 in crack without hitting anything on the road. Other owners report a similar problem on a Facebook group.
FORWARD COLLISION AVOIDANCESeptember 13, 2023
In traffic car jerked and swerved, panel lit up with picture of a car and words Emergency Braking. This was the second time. An earlier incident was on interstate and car jerked causing driver to think the rear had been hit. In this case oil light was seen to go on or off.
VEHICLE SPEED CONTROLSeptember 12, 2023
WHEN USING THE STEERING WHEEL PADDLES TO MANUALLY SHIFT GEARS WHILE DRIVING ROADS IN HILLS, THE VEHICLE WILL LOSE POWER AND SLOW DOWN. HAVE TO PULL OVER AND SHUT OFF ENGINE. ON ENGINE RESTART, ENGINE POWER IS BACK AND PROBLEM IS RESOLVED.
STRUCTURESeptember 1, 2023
The rear liftgate will not close more than half-way down whether using the remote, the dash-mounted switch, the rear inner button, or manually. Since the rear lights including the stop and turn lights) are mounted on this door, this seems like a safety issue. We've contacted every Hundai dealer in town and were told they might be able to get us in 3 weeks or so down the timeline. Googling this particular issue came up with one earlier similar failure that turned out to be a plastic part that broke and jammed the door.
ENGINEAugust 30, 2023
In June we noticed the car would stutter at certain RPMs or certain speeds. We took the car in and it was diagnosed to "need oil". The car continued to have this issue upon return and we took the car back to the shop where it was diagnosed to be an engine issue. The danger in the car engine could have caused much more serious damage had we not diagnosed it properly with the dealership. After 44 days the car was returned with a remanufactured engine.
SUSPENSIONAugust 30, 2023
2020 Hyundai Palisade Limited rear and front shock towers and/or stabilizer links rattle and are not stable at low speeds, and probably at high speeds also but for traffic noise. Causing instability when navigating in traffic and under road conditions
ELECTRICAL SYSTEMJuly 25, 2023
The alternator failed at 65k miles. Lost headlights, steering, all ability to drive on the interstate with children in the car. Thankfully my husband was able to safely get us off of the road and out of traffic without incident. Driving at 70mph when the battery light flashed once, then all dash lights started flashing then car lost power. No warning other than what happened in just a few seconds. Alternator failed and deemed bad by parts stores.
TRAILER HITCHESJune 27, 2023
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tow hitch brake lights were inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000. Parts distribution disconnect.
ENGINEJune 26, 2023
The engine totally stop in the middle of the road stoping an entire lane. Vehicle just popped a engine light I immediately called Hyundai and said i feel the vehicle has a problem its not going to last 1 min later it immediately stop and was towed to hyundai the following day hyundai notified me the vehicle did not have any oil and has oil consumption problems. It still had more than 2000 miles left for maintenance so its impossible for a new vehicle to have this type of issue so early. Im still under the 5 year warranty. Since then the vehicle is not safe to travel more than a certain amount of miles because the same issue can happen and put in danger the life of my entire family. Hyundai stated i have to take the vehicle every 1000 miles to measure the oil. The vehicle feels like the engine is going to stop and since then it's so concerning that this is a known issue in these vehicle and hyundai does not want to do there end with the warranty on these vehicles and straining to do the right thing and just recall these vehicle who are a danger to so many familys who rely on them. How is it possible a 28000 mile of 1 only owner is having these issues. I had to get a rental that day for work and additionally at the end they charged also for that expense stating it was not a issue of parts but of oil so its not covered by the warranty.
POWER TRAIN,ENGINEJune 20, 2023
Car began giving us an issue while driving several months ago : driving up hills at a speed of 20 mph or less, the vehicle begins to jerk and pulse. There is also a knocking sound coming from the rear of the vehicle. Much of this also happens in parking lots at speeds of less than 10 mph. Driving at a speeds of greater than 60 mph / highway the car will pulse as well. This does not change with driving modes: ECO, Comfort, Sport or SMART mode. The engine is the same throughout modes- jerking and hesitating. When driving from highway to get gas or stop the car will have trouble when pressing on the gas pedal after being stopped then trying to enter the highway. The car is slow to respond to the gas pedal and will not accelerate matching your foot on the pedal. After some time the car will jerk forward and will not slow down when you take your foot off the gas. One incident in the past week I was pulling out into a 3 lane road, the car just stopped for no reason. Gas pedal down.. NOT moving. I was sitting in 3 lanes of oncoming traffic. I have reported this to my Hyundai Dealership. They are unable to locate the problem because NO codes pop up. They are unable to duplicate my problem when test driving. My concern is safety with having 3 children in the car and it just STOPS / lurches forward at a fast rate of speed. This happens on a daily basis. Unknown as to component or system failed or malfunctioned.. Yes available for inspection upon request.
ELECTRICAL SYSTEMJune 17, 2023
n November 2022 my Hyundai Palisade was recalled because of the tow hitch being a fire hazard. I took my car in thinking that it was fixed. I didn't tow anything until March 2023 and when I went to hook up the u-haul I had rented it was not working. There was no power coming from tow hitch to make the break lights work on the u-haul. The company tested it to make sure it was my car and not the trailer and it was definitely my car not putting out any power. I took my car back into the dealership, and they let me know it was fixed again. In May 2023 I went to tow my jet ski and once again the lights did not work when I hooked it up. I took it back in and they said that I need a new wiring system and wiring harness, but they did not have it in stock. None of the dealerships had it. I started doing my own research and found out that this recall is the same thing for November 2022 and the reason the electric to my trailer wasn't working when hooked up to my Palisade is because back in November the fuse was pulled because of the fire hazard. Hyundai has repeatedly not been able to fix this problem. I bought my Palisade specifically for the towing capacity so I could tow small items around. I have not been able to use it. I have escalated my complaint to Hyundai USA, but no one seems to care to fix it. I have asked for a rental car to help me tow items, but they do not want to supply this or fix my car so I'm able to do it with my own car. Hyundai has had 7 months to get this fixed. This is ridiculous and very frustrating. I either need my car fixed as I am paying for something that I am not receiving or I need my car to be traded in for a new model that has towing capacity.
SUSPENSIONJune 15, 2023
The self-leveling rear suspension on this vehicle has failed twice at approximately every 20,000 miles. I do not tow anything or haul heavy loads. It is a family transport vehicle that is primarily operated on smooth, flat paved roads in a suburban environment. The service writer at Don Moore Hyundai in Owensboro, KY advised that this is a very common issue due to poor design. The components require complete replacement. My personal research via vehicle interest/information forums seems to support this claim as many others have been experiencing the same issue. There is no warning that failure is imminent. The suspension makes a knocking sound, primarily at low speed. Ride and handling are negatively impacted, and the tires are subject to damage and premature wear. The vehicle is available for inspection and it is serviced at the aforementioned dealership.
ENGINEJune 6, 2023
Engine is burning oil in excess. Vehicle Stalled out, 'chugging' and poor performance as well as a knocking sound from the engine compartment. Upon checking under the hood, vehicle was found to be over 2qts low on oil. My safety and those of other are put at risk from the stalling of the vehicle in daily traffic. Damage to the engine could result in vehicle failure while driving causing accident putting self and those in the vehicle or around the vehicle in harms way. Took in to an auto mechanic, advised this was a problem they have seen/been made aware of in similar vehicles of the same Make. Now having to continuously monitor oil levels. Vehicle is currently at approx. 72500k miles., sluggish driving started at around 70k miles, thought it was bad fuel. Vehicle died multiple times at around 72400 miles, heavy chugging/vibration of entire vehicle and noise from under the hood, sounded like a heat shield. Upon checking oil found over 2qts low. Upon adding oil, the noise stopped. chugging/stalling has not occurred. Went in next day for oil change and to check for leaks. No leak found, oil level had already reduced from the oil just added. Mechanic advised of increased oil burn which is known to the mechanics with Hyundai's. Prior to becoming aware of the problem, no warning lamps appeared, No leaks, no burning smell and no engine sensor or oil pressure warning light came on indicating a problem. Vehicle had started to run a little sluggish, assumed it was bad gas. Upon the vehicle stalling and noise being heard inspected further.
UNKNOWN OR OTHERJune 4, 2023
Recall 235 was performed incorrectly by a dealership in Tacoma, WA. My Palisade 2020 has an OEM trailer hitch and wiring harness. The dealership completed the inspection in spite of the fact that the instructions say not to when there is an OEM hitch and wiring harness. The Tacoma dealership pulled the trailer fuses and my local dealership in Kirkland WA refused to do the harness replacement. They said Hyundai would refuse to pay for it. I am also trying to get the dealership I purchased the car from three months ago to do the install. But that is in another city. The updated 235 recall is now out with the repair procedure shown and I am having trouble getting dealers to do the harness replacement due to the fact that they say there are 0 recalls left to do for my Palisade. I need your site to show that the replacement recall (just issued) is needed for my car. It is Recall 23-01-044H and is an update of the original 235 recall.
TRAILER HITCHES,VISIBILITYJune 1, 2023
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Numbers: 22V627000 (Visibility) and 22V633000 (Trailer Hitches) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
AIR BAGSMay 25, 2023
I was involved In an accident, where the vehicle went into a ditch ( the ditch is deeper than 5 feet) and hit all the front and passenger side of the vehicle and only the steering wheel and legs of the driver airbags deployed, no other airbag deployed not the curtain airbag, not the front passenger. NON, ONLY DRIVERS LEG AND STERLING WHEEL.
VISIBILITY/WIPERMay 10, 2023
I was driving in a downpour today at approximately 11:30 am at 40mph when the driver side wiper stopped working. This is a verified recall issue which WAS REPAIRED on February 28, 2023. I was able to pull over safely into a parking lot until the weather calmed and then was able to very carefully drive home on side roads.
SEAT BELTSMay 9, 2023
The seatbelt is flush with the seat and does not allow for a safe and easy fashion to buckle our son in while in his booster seat. We can get it done, but it is extremely difficult and he cannot do it on his own. Upon doing some research, many people are now using seatbelt extenders to help with that issue, which is not allowed/rated for this use. I was considering it until I saw the potential danger involved.
VISIBILITYMay 1, 2023
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V627000 (Visibility) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer has been notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
TRAILER HITCHESApril 24, 2023
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the trailer hitch fuse was removed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.
LATCHES/LOCKS/LINKAGESApril 16, 2023
I have a 2020 Palisade Limited and I experienced trying to open my tail gate all three ways: with the key, the button inside vehicle and the auto tailgate release by standing near the rear with the key and all failed to open the tailgate. I had my husband hold the button inside while I forcefully pushed the tailgate from the inside and finally it popped open. Then I had an issue with closing it went part way down and stopped. I had to manually force the tailgate shut. I took it to the dealer and after inspection he said it was covered under warranty for 5 years or 60,000 miles as long as it had not been tampered with. The hydraulic lift on the passenger side had split exposing part of the coil inside. He ordered a new one on 4/13/23 and it will be installed the following week. The dealer said the never had this issue so I told him that I saw plenty of complaints on the internet before going to the dealer. I will say that I absolutely love my Palisade Limited.
FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTIONApril 14, 2023
The car will start but would not start moving. The adaptive system will turn on by itself and cause the car to stop moving forward.
POWER TRAIN,ENGINEApril 7, 2023
I am having 2 issues with my 2020 Palisade. First off, for the last 7 months I can feel some sort of slip in my transmission when I am between 40-60 mph. I took in in back in November to the dealership and they claim they didn’t find any issues that I could reschedule and drive it with one of the techs at another appointment. Fast forward, took it to a different dealership this week for a second opinion because it’s still happening and more frequent. They told me they felt it happen once. My car is still under warranty. They suggest a transmission flush, but it wasn’t covered under warranty. My second problem is I’ve been caught in heavy downpour storms. Two times my car check engine light comes on and my car goes in limp mode. Basically puts me stranded because the car won’t run. After a day of letting it sit and dry out, it will run and check engine light goes off. They suggest that moisture is getting into the coil and I need a new coil pack and spark plugs. While at the dealership I ask if between the two suggested repairs will it fix the issue. They told me they can’t guarantee me that it will fix the problem. They want to charge me $1700 for something not guarantee when my car is under warranty. Has anyone had these issues? I contacted Hyundai Corporate and my case is suppose to be escalated.
SUSPENSIONApril 4, 2023
With about 47,000 miles of use the suspension became rough, mostly in the rear when driving. It is like you are driving with little to no shocks. The smallest bumps in the road you feel it and bounce in the seat. It used to be a very smooth driving car and very enjoyable to drive. This suspension problem is making it less than enjoyable and more difficult to drive. I spend more time looking at the road and avoiding things that could a rough drive. I have had vehicles in the past that had auto leveling systems and air shocks which has caused similar driving, so it may be a design problem. With this low mileage it should not be a ware issue.
ENGINEMarch 31, 2023
The engine seems to be consuming oil and diminishing the oil levels before the required oil change period. This causes the vehicle to make loud noises, cause erratic error codes/issues, including stall while driving. This seems to be a common problem across Hyundai Palisades from 2020 model year when I looked up in Hyundai Palisade and Kia Telluride forums. I'm surprised there is no recall despite such a wide spread issue with this model.
ENGINEMarch 23, 2023
Excessive oil consumption. Consuming 2 qts of oil every 1000 miles. Has been to the dealership 8 times in the last 15 months. 2 spark plugs from the same cylinder have failed leaving me stranded. My dealership and Hyundai Consumer Affairs continue to give me the run around with oil consumption tests and combustion chamber cleanings rather than admit this is a faulty engine. The first spark plug failed at 25k miles and the second one from the exact same cylinder failed 7k after. Blue smoke comes out of the exhaust frequently on engine start up which I have communicated this several time proving that their fixes aren't preventing the oil from leaking inside the combustion chamber. But they will insist that that I have to continue oil consumption tests, despite having 8 done on the car already. I do not feel safe driving this vehicle knowing that the engine can fail at me at anytime on the road
TRAILER HITCHESMarch 23, 2023
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
SEATSMarch 21, 2023
Drivers power seat will not adjust back only forward. Function only moves back based on preset settings manual lever not working.
ELECTRICAL SYSTEMMarch 18, 2023
There is a recall for the trailer hitch that has no solution. Hyundai just pulled the fuse and you can not pull a trailer which is why I purchased the SUV.
VISIBILITY/WIPER,VISIBILITYMarch 11, 2023
Two cracks to windshield that started spontaneously from the upper and lower edges of windshield when vehicle was only a few months old. Both cracks immediately lengthened 2.5 to 3 feet within 15 minutes of crack starting. Multiple small chips over past 2 years that have not occurred in our other vehicles that are driven similar routes and distances. It is evident that there is a problem as so many other owners have complained of the same issue . With the ease in which these windshields chip and crack , it is very concerning for safety in that it would likely provide little protection in a crash and it likely does not meet safety standards. Based on the major cracks starting spontaneously on the edges, it could be a problem with the frame/structure as well as lack of strength in the glass. Steps should be taken to correct this issue before serious injuries or fatalities occur.
POWER TRAIN,ENGINEMarch 9, 2023
I bought this car as a certified pre-owned, picked it up on January 18, 2023. This is our family car and we took it on a 350 mile each way road trip on Jan 27. Upon arrival to our destination, driving around the city I noticed a lot of white smoke coming from the exhaust. I checked the oil and there wasn't oil registering on the dipstick, so I added 5 quarts of oil to the car to get us home on Sunday Jan 29. Upon returning home, I got the car back to the dealer and they had it for a couple days but "couldn't replicate the smoke". The dealer began an oil consumption test based on Hyundai's instructions. Now I have to take the car back in every 1,000 miles to be checked. I picked the car up on Feb 9 and have continued to drive it around with white smoke coming out the back end in multiple scenarios: after sitting at a stoplight, stop sign, turning from a slow speed, or even starting to accelerate on the freeway after slow (not stopped) traffic. The engine knocks when accelerating after most turns, between 20-30mph. Not only is it embarrassing to have big white plumes of smoke at the back of the car, it doesn't feel safe for my family or good for the car to continue driving to get to 1,000 miles and go have it checked for the next 4,000 miles. Hyundai certainly knows of the problems and are making me "prove" issues through their oil consumption test. Meanwhile, I drive a car that has horrible exhaust fumes, and causes safety concerns as it could stop running anywhere, anytime.
ENGINEMarch 7, 2023
My wife and myself were on a little road trip and the vehicle lost power while on the freeway. It wouldn't go over 60 mph which was concerning as we were in the middle of freeway traffic. I managed to get to an exit and shut off the vehicle. I restarted it and it seemed to be fine. We continued to where we were going and on the way home, the same thing happened, again at freeway speeds. I was able to exit again, turned the vehicle off then restarted and it was ok. We were almost home and it shut off, while driving which is exciting but not in a good way. It restarted and ran fine. It did throw an engine code this time. It said it was a fuel pressure issue. A few days later we figured we should take it by the dealership, which is two hours from our home, and my daughter, my wife and myself headed that way. On the way while driving 60+mph the engine came apart. The cabin filled with smoke and it was hard to steer and brake on top of not being able to see. The engine had multiple holes in it. We had it towed to the dealership and they said the engine wasn't covered as we had the services done at a shop local to us (services were all documented). I've been around engines and cars my entire life and am a mechanic and have never seen a vehicle with 100,000 miles have an engine fail this badly. We're having to put a new engine in just so we can get rid of this car as I don't fill it's safe for my wife or kids to be in with these issues and a manufacturer that just shrugs it off when their product fails this badly. We've spent the last several weeks between the dealer and manufacturer trying to get resolution but nothing. It's our fault this happened they said. If we had only gotten it serviced by them then this wouldn't of happened. I'm pretty sure that's not how it works.
STEERINGMarch 2, 2023
When the steering wheel is turned completely to one side or the other there is a loud thud and the steering wheel "bucks". It has momentarily locked once. This is dangerous when driving. The Hyundai service center verified the issue. Advised not to turn the wheel all the way over and to disengage the auto engine idle. They said it was due to voltage issue. A copy of the service report is attached.
TRAILER HITCHESFebruary 28, 2023
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
POWER TRAINFebruary 4, 2023
There were signs before it even happened. The gear got stuck in 5th gear and couldn't go up or down. Even after that, the shock and gear did not engage properly when shifting gears. That day, while driving at 40 miles, the gear shifted out and didn't engage any gear. I turned on my emergency lights, parked on the shoulder, turned off the engine, and then started again to get into gear and drive. After driving for about 5 minutes, the same symptoms occurred. brewed in the same way. I was so scared I drove slowly to the dealer
SERVICE BRAKES,FORWARD COLLISION AVOIDANCEFebruary 2, 2023
On 1/24/2023 I was driving down the road from my home to go to work when, as I was going down an incline, my brakes started pulsing and I lost all braking ability. I drove thru a stop sign, into the intersection and was able to steer the car down the road. It was down a hillside. I was able to eventually stop the vehicle approximately a mile and half from where the brakes failed. I was instructed by the dealership to have the car towed to them so they could evaluate what happened. I did this. The dealership is trying to assess what happened. After 1 week, they replaced all 4 tires, did an alignment and replaced a leaking rear shock. The vehicle had 36,201 miles as of 1/24/2023. The dealership claims that the wear on the tires and the vehicle being out of alignment caused the wheel speed sensor to misread the speed and triggered the ABS to unlock all brakes. When this happened, all the warning lights for the braking system came on: ABS, Auto Hold, Traction Control, Forward Colision Avoidance System, Downhill Descent Control. I had nothing to stop me. Thankfully, no other vehicles came thru the intersection when my vehicle lost control. The dealership has, after a week, supplied me with a loaner vehicle. They are trying to duplicate the loss of brakes and all the lights that were activated when I lost my brakes. I also mentioned to the Service Manager at the dealership that I have repeatedly been asking the technicians to check the tires and to rotate the tires at our last few service appointments and had been assured the tires were fine and the tire rotation would be done. We normally have the tire rotation done every 7,000 miles due to the fact that it is an AWD. If this had been done as we requested, how could this happen? Wouldn't someone have noticed uneven tire wear? Our major concern is that when the brakes fail, you have no backup braking system in place. Is there something wrong with the programming for the electronic braking system?
UNKNOWN OR OTHERFebruary 2, 2023
We received a Safety Recall for the Tow Hitch on our 2020 Hyundai Palisade. We took the vehicle to the dealership last summer and they removed the fuse and therefore, disabled the towing ability of the vehicle. It has been over 5 months since this was done. Hyundai still does not have a solution for the Safety Recall. What can be done to bring a resolution for this Safety Recall?
VISIBILITYJanuary 31, 2023
The windshield on the Hyundai Palisade presents a safety hazard. The windshield cracks at low impact of a micro-pebble. The windshield could potentially cause a fatality if the car is involved in an accident. The problem has been confirmed by Hyundai but the company is only recalling the Kia Telluride for a defective windshield. The chip in the windshield immediately expands a crack across the driver's view which causes a visibility issue. The cracks cause a blinding reflection from the crack which makes the vehicle inoperable due to the driver's inability to see clearly due to the crack in eyeview.
TRAILER HITCHESJanuary 24, 2023
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
FORWARD COLLISION AVOIDANCEDecember 28, 2022
when driving it gives warning Forward collision assistance system disabled. radar Blocked. warning stays for 3 to 5 minutes and goes away. But during that time when car is in cruise it is disabling the cruise mode. I took it dealer and said they need to change the Camera module unit behind the Rear view mirror and replaced it. But after coming out of dealer and driving for few miles again warning popped up and stayed for few mins. I took it back to dealer and this time they said AVN head unit need to be replaced. I informed this to Hyundai as well and they created case with case number: 20602610. This started happening in July 2022 and i was coordinating with dealer to fix this. still the issue is being worked on.
SEAT BELTSDecember 25, 2022
Multiple seatbelts in the vehicle seem to be latched properly, then while driving, they become unlatched. This occurs often, but is made worse in colder weather.
UNKNOWN OR OTHER,BACK OVER PREVENTIONDecember 24, 2022
This issue was first noticed on December 13th, 2021, and has been an ongoing frustration. I am constantly getting this error: "Parking Sensor Error or Blockage." Please take a look at the attached picture as a reference. On February 8th, 2022, I brought my Hyundai Palisade to the dealer's service department for them to find out what may be wrong. Their technician notes: "Scan all modules for codes with GDS. No DTC in any module. Drove vehicle testing all front and rear sensors, and all are working as designed." Please see attached PDF of the service department's official printout. But I have had the same repeating issue since, most recently, last week. Something must be wrong with these technicians. Last year I had the front passenger window whistling sound issue, and technicians said after driving the Palisade that nothing was wrong with it and everything was working as designed. Time after, Hyundai issued a recall because of this issue! I don't trust the service department, and driving this car with a faulty sensor is a concern. Please advise, as the warranty period might be almost over, and I don't know what else to try. We barely use this car; while not in use, it's parked inside a garage and, when used, is for road trips.
WHEELSDecember 23, 2022
2020 HYUNDAI PALISADE. CONSUMER WRITES IN REGARD TO STRIPPED LUG NUT SCREWS.
TRAILER HITCHESDecember 22, 2022
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact had taken the vehicle to the dealer who performed a temporary fix by removing the fuse to the tow hitch module, rendering the tow hitch inoperable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
TRAILER HITCHES,VISIBILITY/WIPERDecember 22, 2022
The contact owns a 2020 Hyundai Palisade. The contact stated that while driving at various speeds, the windshield wipers were engaged and wiped across the windshield once and then stopped working. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V627000 (Visibility) and 22V633000 (Trailer Hitches) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the tow hitch fuse was removed. The dealer was unable to duplicate the failure with the windshield wipers. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The approximate failure mileage was 100. Parts distribution disconnect. The contact stated that the trailer hitch issue was resolved. The wiper failure occurs regularly and even during clear, sunny weather conditions. Hyundai states that the wipers are operating at "normal function".
VISIBILITYDecember 15, 2022
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V627000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
TRAILER HITCHESDecember 9, 2022
The contact owns a 2020 Hyundai Palisade. The contact received notification of the NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified, and the contact was informed that the parts were under development. The contact had not experienced a failure. Parts distribution disconnect.
STRUCTURENovember 26, 2022
Both rear liftgate supports have developed cracks in their plastic housings. The cracks result in a loss of function for the power liftgate and a possibility of the springs inside popping out of the housing and striking the operator.
TRAILER HITCHESNovember 22, 2022
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, and the dealer performed an interim repair by removing the fuse. The dealer confirmed that the final remedy was currently under development. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
TRAILER HITCHESNovember 22, 2022
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted and removed the tow hitch fuse per the manufacturer's instructions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
VISIBILITY/WIPERNovember 8, 2022
Four windshields in 2 years. Very small rocks cause major cracks. $6000 on windshields.
SUSPENSIONNovember 4, 2022
About a year after purchase (new) a loud popping noise emanating from the rear suspension was reported to my Hyundai dealer. At first I was told it was a normal characteristic of the car. After escalating the complaint I was told it had a bad rear shock, which was replaced under warranty but the noise continued. They told me that a Hyundai tech specialist would contact me for resolution. That was 5 months ago. The noise persists.
VISIBILITYOctober 21, 2022
The contact owns a 2020 Hyundai Palisade. The contact stated while driving in the snow, the windshield wipers became inoperable. The contact stated no warning light was illuminated. The contact stated the failure only occurred in cold weather. The contact took the vehicle to the local dealer, where it was diagnosed with needing the windshield wiper motors to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V627000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 40,000.
ELECTRICAL SYSTEM,ENGINEOctober 16, 2022
The alternator suddenly failed. This caused the batter to rapidly deplete and lose all electrical function of the vehicle. Loss of power steering, breaks, lights, instrument cluster and gauges. basically the vehicle rolled to a stop. Further investigation has shown that this issue is not uncommon on the Palisade. A quick google search revealed dozens of people with the same issue. Since it’s on several year models of the Palisade it points to the alternator. It goes out and the battery cannot support the electronics.
VISIBILITY/WIPEROctober 12, 2022
TINY PEBBLE HIT MY WINDSCEEN WHILE I WAS DRIVING AND IMMEDIATELY A LARGE CRACK SPREAD ALL OVER THE WINDCSREEN
VISIBILITY/WIPEROctober 10, 2022
Windshield is fragile and breaks easily. Windshield will break from low impact debris. Crack impairs drivers vision due to extensive quick spread across windshield.. Car is inoperable due to light refraction on crack.
STEERING,AIR BAGSOctober 7, 2022
I was in an accident on I95. The steering wheel locked causing me to hydroplane and hit ropes and car landed in the middle of 95. No airbags deployed during collision causing head to bump and back injuries. Police report is inaccurate. He asked me how fast I was going and I gave him the speed limit. I wasn't looking at my speed odometer my eyes were on the road. When I came to my self because I told him I hit my head. I distinctly remember the steering wheel locked before gliding. It happened so fast.
UNKNOWN OR OTHERSeptember 18, 2022
On the 2020 Palisade SEL Premium the blue tooth voice recognition for calling out and siri request only works when the iPhone or Android phone is connected through the counsel USB. (CARPLAY) When not connected with the USB cord, but connected through the Bluetooth to the phone, the phone can receive and call out by touching the screen. Also, phone contacts shown on the screen through the Bluetooth can be retrieved by manually panning through the contacts and toughing the contact to be called. When a call is received through the Blue tooth, again you have to take your hand off the steering wheel and eyes off the road to find and touch the screen receiver button. The steering wheel phone buttons do work unless again the phone is connected through USB cord / Carplay. This is an Epic Fail for this model Hyundai and sets a big question for their advancement into Bluetooth technology. Also, I question their concern for driver and pedestrian safety, with the driver taking his eyes off the road and their hand searching the the monitor screen to manually answer or use their phone.
STEERING,WHEELS,UNKNOWN OR OTHERSeptember 15, 2022
Turned into a parking spot , my palisade immediately jumped forward accelerating on its own it began driving by itself, bouncing off of one vehichle to another and pushing the car in front of me backwards then sideways. i had no control over this car. i did not have my foot on the gas as i checked . i finally hit the park light and the car stopped. I need something done asap as i need a vehichle. My car as towed to the dealershipon sunday this is now thursday hyundai is supposed to be in touch but i have not heard anything
VISIBILITYSeptember 2, 2022
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V627000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
VISIBILITYAugust 28, 2022
Sunroof is not opening after inspecting I noticed the right side clip broke off it’s position leaving only the metal piece by itself
ENGINE,ENGINE AND ENGINE COOLINGAugust 25, 2022
The contact owns a 2020 Hyundai Palisade. The contact stated that while his wife was stopped at a traffic light, the vehicle lost motive power and stalled without warning. After restarting the vehicle, the vehicle experienced rough driving. The contact later discovered that the engine oil level was extremely low. The vehicle was towed to the dealer. The dealer performed an oil consumption test, an engine leak down, engine compression test, and carbon cleaning on the engine; however, the vehicle continued to experience the failure. The manufacturer was notified of the failure. The failure mileage was 13,700.
ELECTRICAL SYSTEMAugust 24, 2022
Have a 2020 Hyundai Palisade, last 4 of vin LU 149 938. The NHTSA.gov website under consumer alert important Hyundai and Kia recall says "as an interim repair, Hyundai dealers will inspect the tow hitch module and remove the fuse, as necessary." The neither Hyundai USA nor the local dealer (Bill Marsh Hyundai, Traverse City, MI) know anything about the interim repair (inspection & fuse removal) mentioned in the NHTSA consumer alert. What's going on? Is the NHTSA website incorrect? And how do I force the dealer to inspect my vehicle?
POWER TRAIN,ELECTRICAL SYSTEMAugust 24, 2022
I came to complete stop at a traffic light. Once I got the green arrow I proceeded to accelerate but the car was barely moving. Mashing the gas harder it then began to move. Something seemed odd but wasn’t sure what. Continuing down the road I noticed my RPMs higher than usual for 45mph. Confirmed with paddle shifters the car was stuck in 5th gear. I came to the next light and car was not down shifting. Again green light, mashed the gas and slow to accelerate. After making it home and leaving the car sit for about 30 min I haven’t had the issue since. Had I been trying to cross the road during heavy traffic this could have been REALLY bad.
STRUCTUREAugust 24, 2022
When exiting the vehicle the door ripped a gash in my right leg in the calf area. There was a recall, they supposedly fixed it. It happened again after the repair was made. It doesn't look to me the repair was made. It was repaired by Doug's Hyundai on 04/07/2022. I have contacted HyundaiUSA and have a case opened but all I am getting is the runaround. Case 20085813, contact is Haley 833.462.8722 ext 65118.
STRUCTUREAugust 8, 2022
Power liftgate fell without warning and struck my wife in the head. Liftgate will go up and down when activated, but will fall without warning.
ELECTRICAL SYSTEMAugust 1, 2022
Drivers side window stopped working one month after purchasing brand new. Took to dealership and was told the ICU junction box needed replacing, but they did not have any in stock because vehicle was so new. Was told that this junction box also controls the door locks and that it posed a safety hazard as it could prevent me from being able to get out of the vehicle, but that they could not be held liable for me driving vehicle this way. Once they took my vehicle it took 3 weeks to repair. Now, 2 years later, both front windows and sunroof do not operate.
VISIBILITYJuly 22, 2022
The contact owns a 2020 Hyundai Palisade. The contact stated that the front windshield had cracked without impact. The contact stated he had replaced the front windshield three times. The contact had taken the vehicle to a glass repair shop for the front windshield replacement. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.
STEERING,WHEELSJuly 16, 2022
I have only had this car for 1.5 years and about 6months ago I keep hearing a thump from rear suspension then the alignment started going off pulling to the right. Take it to tire kingdom to be aligned and they told me the shocks are leaking. Go to dealer and they took one week to say one shock is bad but part will take another week to get here I tried to get them to change both as the tsb I found 22-ss-001h but they refuse and will only change one. How can I get them to follow this tsb? As at the moment the car dose not feel safe to drive and I shoul not be responsible for this issue of changing both shocks properly. Dealers should not be able to fight things like this as they avoiusly know thers issues but they won't honor it. Anything you can do to help would be greatly appreciated, otherwise I may have to get lawyers involved. Thank you for you time.
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCEJuly 1, 2022
I approached the intersection slowly and stopped completely to turn right. There were a couple of vehicles in front of mine. I pushed the 'Auto Hold' button while waiting on the Red light. A second later, I felt the car moving on its own and stepped on the brakes. The car did not stop and went forward and crashed into the vehicle in front of me. My vehicle did not stop after the initial collision and accelerated more on its own and went forward. I pushed the 'Park' button to stop the car but it did not work and the vehicle kept moving forward fast and hit another car. It still kept moving fast until it hit other things. The car stopped after it went through a wire fence and hit a tree. The brake did not work at all. The car never stopped once it started moving on its own. Forward collision warning never came when it was approaching the first vehicle in front of mine on its own. The 'check engine' light was on for 3 days and disappeared on its own about 1 month prior to the accident. I tried to take it to the service center immediately but the earliest appointment I could get was in June. The service adviser at Hyundai service said there was nothing that they can do since the warning light was not on when we asked for a service check on 6/11/22.
ENGINEJune 29, 2022
Dealership says that the car was 5qts of oil. Scarring on piston #6. Check engine light came on and indicated Transmission issue
POWER TRAINJune 16, 2022
This car has a vibration at highway speeds. I made the dealer aware of the issue and they said that the drive shaft needed to be replaced. They did the replacement and the vibration was still there. They then balanced the tires and that did not fix the issue. I went to a tire shop and had the tires balanced and did a 4 wheel alignment. The problem still exists. It does not make the car undriveable, but it is annoying and should not be happening. I do not know if this will have long term consequences on the drive train. The dealer now said they have done all they can.
SEAT BELTSJune 2, 2022
Having a lot of issue with the rear seatbelt buckle being recessed to far into the seat to ensure it was properly buckled. There has been a few incidents where my child was unaware she did not fully buckle until the seatbelt came undone. It’s gotten to the point where we decided to put her back into the car seat rather than a booster due to how difficult it is to buckle the seatbelt correctly
SUSPENSION,TIRESMay 18, 2022
The contact owns a 2020 Hyundai Palisade. The contact stated while driving approximately 35 MPH, the tires were making a grinding sound. There were no warning lights illuminated. The vehicle was taken to several dealers. The first dealer diagnosed the failure with tire cupping. The second dealer diagnosed the failure and determined that the rear wheel bearings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 16,000. This car has become a dangerous noisy vehicle in the rain (due to tire cupping) and a real noisy vehicle during non-rainy operating days. The contact has stated that although the vehicle has a lifetime alignment, the issue still persisted and they no longer have the vehicle.
VISIBILITY/WIPERMay 10, 2022
Car was originally purchased new on May 30, 2020. On July 30th, 2020, I noticed a chip in the windshield. The car only had roughly 600 miles. I did not hear anything hit the windshield. I experienced another ding in the windshield on January 23, 2021 and then another happened on April 14, 2022. I have never experienced any issue with any other car having this much windshield instability. The car is almost 2 years old as of this writing and at 14,516 total miles.
VISIBILITY/WIPERApril 11, 2022
Windshield cracked
VISIBILITYMarch 30, 2022
The contact owns a 2020 Hyundai Palisade. The contact stated that a crack was observed on the windshield starting in the middle of the glass under the rearview mirror. The contact stated while driving at approximately 35 MPH, the windshield cracked to the base of the windshield along the frame and across the driver's side. The contact drove the vehicle to an independent glass repair shop where the windshield was replaced. The manufacturer had been informed of the failure. The failure mileage was approximately 12,000.
VISIBILITY/WIPERFebruary 7, 2022
The contact owns a 2020 Hyundai Palisade. The contact stated while driving in inclement weather at an undisclosed speed, the front windshield wipers became inoperable causing a visibility hazard while driving. The contact veered to the side of the road and cleared the snow from the windshield and waited approximately 45 minutes before the windshield wiper regained normal function. While driving back to the residence the failure recurred. There was no warning light illuminated. The contact took the vehicle to a local dealer who inspected the vehicle but could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
STEERINGFebruary 4, 2022
The roads were icy and my son pulled over to wait out the storm. Our car was parked. Another car slid on the ice and stuck our Hyundai Palisade in the rear. It was a minor impact, no airbags deployed and nobody was injured. The steering column sheered off and the steering wheel was cut loose from the column. Hyundai has an open recall campaign on a similar model (NHTSA campaign #18V118000) for this exact problem of steering wheels sheering from the column. Hyundai sent an investigator to check the car and reports to me that there is no defect with my car. The insurance company is planning to repair the car, including the steering assembly, and return it to me. It is hard to believe that this incident, which occurred on a car built just a few months after the models that were recalled, could be a coincidence. There was no prior warning. The car is now at body repair shop and is available for inspection.
VISIBILITY/WIPERJanuary 24, 2022
Front wipers stop unexpectedly operating when in moderate snow conditions. Wipers will not operate again for 3-4 minutes, leaving driver stranded on roadway. The dealer, after consultation with Hyundai tech support, says it appears the motor overheats but replacing it with a new motor will not solve the problem. The have not replaced it to verify that position. As the owner, this is a scary and dangerous situation when it occurs and appears that the motor overheats prematurely and then requires time to cool off. Problem has occurred 4 times. The fact that neither the dealer nor the manufacturer have responded with a solution
SUSPENSIONJanuary 12, 2022
at 30K miles, the car started to make loud noises when driving over speed bumps, the smallest of road variations. Dealer detected the issue until Hyundai executives were contacted. Then, the dealer changed their story and confirmed the shocks on the car need to be redesigned in reinstalled and it's becoimg a national/ international problem. They are talking about the rear shocks only and not including the front . The issue with the shocks are wide spread and being discussed on the multiple forums. Very concerned about potential and major damage to the tires/car that can cause major accidents. .
VISIBILITY/WIPERJanuary 4, 2022
Windshield cracks easily. It is a known issue and Hyundai has yet to recall it. Will have had to replace my windshield twice in two years for incidents that should have resulted in no crack or a small crack. Kia has addressed the issue on the Palisade's sister vehicle, the Telluride but Hyundai has not even offered to replace them for free or reimburse owner costs when they have made a faulty part. It's hazardous and costly and should have been recalled immediately for the safety of their drivers.
STRUCTUREDecember 13, 2021
While on highway or driving over 30MPH, there begins a whistling noise that can get pretty loud on the highway. It seems as though the seal of the door is not properly molded around the door allowing the wind to get in and create a very annoying noise while driving.
VISIBILITY/WIPERNovember 19, 2021
A few days ago a small pebble was thrown up from a car in front of me while traveling from work which led to a small 1" spider crack in the windshield. By the next morning, this spider had grown to about 1' long. And now by the end of this week it has grown to more than 2' long.
VISIBILITY/WIPERNovember 4, 2021
2020 Hyundai Palisade purchased in May, 2020, amid COVID shutdown, and not driven as much as normal until September, 2020. In February, 2021 was driving along a 4-lane parkway (speed limit 55) and something struck the windshield. All other vehicles were at least 2 car lengths away and the sound of the strike sounded like an insect hitting the windshield. What resulted was a nickel sized, spidery crack on the passenger side, about a third of the way from the top. When Safelite attempted to repair this, it immediately spread out as they applied pressure while installing their equipment. Windshield had to be replaced (Hyundai glass used). August, 2021 car was being driven on 6-lane interstate (65mph) when a large rock struck the lower part of the passenger side of windshield. Large crack resulted which immediately spread across windshield, necessitating another windshield replacement (3rd party glass used). A week later, on 4-lane highway, while 2+ car lengths behind a semi, it sounded as if the car was being sprayed by sand followed by a loud pop. What resulted was a small crack at the edge of the passenger side which quickly spread horizontally until making an upward turn which slowed its progress. After waiting 6 weeks for a replacement (Hyundai glass) to come in, windshield was replaced for 3rd time on 11/2/21. Less than 24 hours later, while driving in traffic on 10-lane section of interstate (60mph), a loud pop occurred resulting in a nickel-sized, spidery chip in about the same location as the first instance. If history holds true, this will probably necessitate another windshield replacement. Having driven all of these same roads for 25+ years, prior to this vehicle, I have only had 2 other windshield chips, both which were repairable. 4 windshield replacements within 9 months is indicative of a design flaw.
VISIBILITYOctober 14, 2021
The contact owns a 2020 Hyundai Palisade. The contact stated that while driving 20 MPH, an explosion was heard. Later, the sounds of marbles rolling around the vehicle were heard. When the contact opened the sunroof, she noticed the sunroof glass had detached. There was no impact on the sunroof that could have caused it to shatter. The contact did not sustain any injuries. The dealer was made aware of the failure and informed the contact that the next available appointment would be in November. The contact contacted an independent mechanic and was able to schedule an upcoming appointment. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact they would call back. The failure mileage was approximately 40,000.
BACK OVER PREVENTIONOctober 6, 2021
Car was purchased new in May of 2020 and all systems worked as expected. After approx 3 months and 2000 miles the rear backup camera began to pixilate and then failed resulting in a blue screen. Went to a different dealer and they advised replacement of the camera. Returned vehicle to another dealer and they replaced the camera and it worked for about a month then pixilated and failed again. Took the car to a different dealer who checked the connections and cable and advised that the camera needed replacement again. This will be 4 Hyundai dealers that have looked at the car and camera now has a blue screen.
VISIBILITY/WIPERSeptember 13, 2021
Windshield crack appeared near the roof line just to the drivers side of the rear view mirror and traveled immediately ~18 inches diagonally towards the passenger wiper blade. There appears to be a very tiny nick where the crack started, but if something hit the windshield it was so small we never heard it and the crack traveled instantly across the windshield. The car was hand washed the day prior and no cracks/chips were evident.
VISIBILITY/WIPERSeptember 10, 2021
When driving down the tollway in my city early in the morning, no cars around for at least 200 yards, something small hit my windshield causing a spiderweb crack in the center of windshield. Will have owned the vehicle for 2 weeks as of tomorrow and has less than 3k miles on it.
SEAT BELTSSeptember 7, 2021
I have a 2020 hyundai palisade and it only has 9000 miles on it. The driver side seat belt and the second row middle seat belt will not buckle anymore. The driver seat belt start just a few month after i bought the car. The second row middle seat belt issue looks like came with the new car , we did not know because we did not use that seat until now. The dealer is making this my issue and they are telling me , this is due things stuck in the seat belt and asking me to pay to fix the issue.
VISIBILITY/WIPERSeptember 5, 2021
While we were in a store shopping the windshield spontaneously cracked. No reason, not caused by a rock chip or any other impact.
UNKNOWN OR OTHER,VISIBILITY/WIPERAugust 12, 2021
My back windshield shattered unprovoked once again. This is the second time.
UNKNOWN OR OTHER,VISIBILITY/WIPERAugust 12, 2021
The rear windshield shattered unprovoked. This was only 3 weeks after being repaired for the same issue. This is the third time.
VISIBILITY/WIPERAugust 12, 2021
I walked out to my vehicle in the driveway this morning and the windshield was cracked for no apparent reason. There were no visible chips near the crack. Crack extended from lower Driver's side corner upwards and across to almost the center-line. I also had to previously repair two chips in the windshield that did not appear to be from debris damage. It would appear that the windshield is defective as installed at the factory.
UNKNOWN OR OTHER,ENGINEAugust 6, 2021
While driving in heavy rains , check engine light comes up and vehicle starts vibrating. Once the vehicle is stopped and restarted the light & vibration goes away. This happened twice in 2 months ( July & aug 2021) and while driving in Interstate. I did report to the dealer/service manager after the first time and they were not able to pull up any logs/codes from the vehicle computers. The second time, it happened, I took the photo of the same. First time it occured when I had about 17500 miles on the vehicle. Second time it was 19643 miles. Both times it was raining heavily and speed was between 40- 50 miles/hour
VISIBILITY/WIPERAugust 6, 2021
At 12,800 miles, while parked, a 18'' to 24'' windshield crack spontaneously appeared originating from the lower, passenger side edge, sloping up towards driver side. Nothing came into contact with the glass, and no chipped starting point is visible.
STEERINGAugust 4, 2021
Steering wheel makes whirring sound when turned. Service department aknowledged the problem and replaced the worm gear in the steering shaft. Issue went away. Now about 5000 miles since repair the same issue is back.
UNKNOWN OR OTHERJuly 29, 2021
No problems
VISIBILITY/WIPERJuly 26, 2021
On interstate highway in South Dakota in September 2020, a small pebble came off the road surface creating a small chip on front windshield. Within one hour the windshield had a crack horizontally covering the entire windshield. This caused a complete one day delay on our vacation trip as the windshield had to be replaced at a local Safelite location. Certainly the delay was an inconvenience but more important we are concerned about our safety. This occurred when vehicle was less than 2 months old. Now it is July, 2021 and on another interstate a small pebble came off the road and caused a small chip in the lower left windshield. Next day the small crack started to run requiring a compete windshield repair AGAIN. If a small pebble can do this immediate damage, I fear the entire windshield could shatter causing a major accident or at worst a fatality. Safelite and Travelers Insurance have all documentation regarding the two incidents.
AIR BAGSJuly 25, 2021
The vehicle's air bag warning light on dash was noted to be intermittently illuminated when car being driven, and only when passenger is in front passenger seat. Car taken to dealer, air bag sensor in front seat to be replaced. Problem has persisted despite being repaired three times by the dealership. Error codes remain the same or similar when checked by dealership. Repair records can be furnished on request.
VISIBILITY/WIPERJuly 24, 2021
A small rock hit the windshield and a huge crack ran all the way across at 7,000 miles. Before I even Had time to replace the windshield another crack in a totally different location developed. Extremely unsafe!
VISIBILITY/WIPERJune 25, 2021
The auto glass must all be restored. It’s essential that the windows/ windshield be in good condition at all times. Driving with a chipped or cracked windshield may put me and my passengers at risk for injury in the event of a rollover or collision. I do not feel safe with this windshield as the crack spread halfway within 24hours.
ENGINEJune 22, 2021
About 1 1/2 hours into a 7 hr trip driving on vacation the car started running rough. Upon slowing the engine shut off several times. The car started knocking and the check engine light came on about 30 min from our destination. We took it to the closest Hyundai dealer who informed us the engine needed to be replaced because it had no oil in it. We NEVER had a low oil light or check oil light come on. I had checked the oil life before we left on our trip and knew I had a cushion of several hundred miles before it was due for an oil change. This could have caused all of us in the car since the car shut off and all power was gone.
WHEELSJune 18, 2021
My tire was losing air so we took it to a local tire shop to be repaired thinking it had a nail in it or something. Turns out it was losing air because the wheel was cracked and slightly bent. The only 2 people who drive this car are my husband and I and neither of us could recall hitting or running over anything. The Hyundai dealer refused to submit a warranty claim (car had 16,200 miles on it), so we called Hyundai corporate and they submitted a warranty claim that would be assigned to a case manager and they would get back to us. That was 5/24 and by 6/15 we still hadn't heard anything back from them in spite of calling 3 more times to check the status of the case. I believe either this particular wheel was defective or the engineering design of the wheel is wrong. We still have the wheel for inspection. No warning lights other than the low tire pressure warning came on. The dealer inspected the wheel twice and Les Schwab (tire place) inspected it twice and installed a used ("take-off") wheel for us yesterday. The tire had no damage and there was no damage of any kind anywhere on my car, so I find it hard to believe that we could have hit something so hard to crack the wheel but had no other damage and couldn't remember any such event. The crack is over 1 inch long and absolutely could have caused a blowout or accident, so we weren't able to use the car much for a month except right around our home.
UNKNOWN OR OTHER,VISIBILITY/WIPERJune 16, 2021
VEHICLE WINDSHIELD STARTED CRACKING AT THE TOP MIDDLE AND MOVED DOWN THE WINDSHIELD. WE DID NOT NOTICE ANY ROCK HITS TO HAVE CAUSED IT. WITHIN 2 DAYS THE CRACK SPREAD ACROSS THE WINDSHIELD ON THE PASSENGER SIDE TO THE EDGE. IT HAS NOW STARTED TO DO THE SAME TOWARDS THE DRIVERS SIDE. FROM RESEARCHING FOR A REPLACEMENT WINDSHIELD IT SEEMS LIKE THE WINDSHIELD CRACKING IS A MAJOR ISSUE FOR THIS VEHICLE.
SEAT BELTSJune 9, 2021
It is extremely difficult to buckle the seatbelt around our childrens' booster seats. We have a six and nine-year-old who are fully capable of buckling their own seats. However, they are unable to buckle in this vehicle due to the limited slack on the buckle and the narrow captains' chairs in the second row. I am barely able to buckle them and often concerned that the clip did not secure properly due to the challenging nature of the process. This is a safety concern because if we were to wreck and it was not secured, my children's lives would be at risk.
VISIBILITY/WIPERJune 9, 2021
The windshield was hit with a pebble at a low speed of around 35mph. There were no other cars within about 3 car lanes, so this was not a high-impact situation. However, the pebble cracked still cracked the windshield. The dealers confirmed that this model vehicle has a high incidence of cracked windshields that could potentially lead to injury or harm. I am worried that a truly high-impact rock would be life-threatening to the passengers.
FORWARD COLLISION AVOIDANCEMay 28, 2021
emergency brakes came on ,on the freeway twice ,and one in front ,no other car around. on the right side a person in the parking lot while the car was moving about 2 mph ,walked next too the car and it felt like one brake came on only to slow me down and did not stop ,just braked for 2 seconds ,like on the freeway all the brakes came on the freeway, but in the parking lot only one came on it felt like.
UNKNOWN OR OTHERMay 22, 2021
THIS IS A USED 2020 PALISADE. I AM UNABLE TO CHANGE THE OWNER ON THE MYHUNDAI APP SO THE OLD OWNER CAN START MY CAR REMOTELY, CHANGE THE MODES OF AUTOPILOT CRUISE CONTROL WITHOUT MY PERMISSION ENDANGERING THE PASSENGERS. THE WEBSITE TO UPDATE THE OWNER IS BROKEN. I CONTACTED HYUNDAI SUPPORT 5 TIMES OVER A MONTH AND THEY SAID IT WAS FIXED AND UPDATED MY INFORMATION AND TO UPDATE THE OWNER BUT IT STILL WON'T ALLOW ME TO CHANGE IT AFTER SUBMITTING THE REG, BILL OF SALE, AND MY DRIVERS LIC IMAGE AS REQUESTED.
VISIBILITY/WIPERMay 20, 2021
Windshield chipped and subsequently cracked with no noticeable impact with any rock or other object.
STRUCTURE,SEATS,UNKNOWN OR OTHERApril 30, 2021
JUST PURCHASED THIS VEHICLE YESTERDAY. TOOK IT FOR A TEST DRIVE TWO DAYS EARLIER AND NOTICED VERY STRONG INTERIOR ODOR, SUCH A CARPET CLEANER OR DISINFECTANT, WHICH WE ASSUMED WAS FROM DEALERSHIP TRYING TO CLEAN, BUT OTHER CARS WE TEST DROVE DID NOT HAVE THIS SMELL. BOTH MY US AND AND I CAME HOME THAT AFTERNOON WITH A STRONG HEADACHE THAT LASTED ALL NIGHT. WE ASSUMED IT WAS FROM STRESS AND CAR SHOPPING'S. WE STILL DECIDED TO PURCHASE THE CAR, ASSUMING IT WAS STILL JUST A DISINFECTANT AND WOULD GO AWAY. BROUGHT HOME, OPENED ALL DOORS AND WINDOWS AND BACK HATCH TO AIR OUT. SPRAYED WITH NATURAL AIR FRESHENER ALL OVER CARPETS AND FLOORS. AFTER ONE NIGHT OF SITTING CLOSED INSIDE THE GARAGE, OPENED UP THE DOORS TO FIND THE SMELL IS GETTING STRONGER AND MORE INTENSE. OPENED THE WINDOWS TO LET AIR OUT AND SPRAYED CARPETS AGAIN. TODAY, AN ARTICLE WAS RELEASED THAT THOUSANDS OF OTHER HYUNDAI PALISADE OWNERS ARE COMPLAINING OF THE SAME ISSUE, AND IS TIED TO THE HIGHER END MODELS AND NAPPA LEATHER SEAT, WHICH WE HAVE. WE NOW HAVE LEARNED THAT HYUNDAI HAS BEEN MADE AWARE OF THIS ISSUE AND ARE NOT RESPONDING. WE ARE SAD TO FIND OUT THAT OUR 1 DAY OLD CAR (TO US) HAS SUCH A WIDESPREAD PROBLEM THAT WE WERE NOT AWARE OF AND CANNOT STAND. WE ARE CONCERNED ABOUT THE MATERIALS AND PRODUCTS USED TO BUILD THIS HIGH END VEHICLE AND IT'S AFFECTS ON OUR HEALTH. I AM VERY SENSITIVE TO SMELL AMD HAVE COMPLAINED OF THIS AWFUL SCENT SINCE WE FIRST SAT IN THE CAR. NOW THAT WE KNOW THIS MAY NOT BE SOMETHING THAT WILL JUST AIR OUT AND MAY BE AN INHERENT PROBLEM DIRECTLY FROM HYUNDAI, WE WANT ACTION. THIS MAY BE THE REAL REASON WHY THE PREVIOUS OWNER TURNED IT IN. IT IS AWFUL AND I DON'T FEEL COMFORTABLE SITTING MYSELF OR MY FAMILY IN OUR NEWLY PURCHASED VEHICLE. WE FEEL HYUNDAI SHOULD REPLACE OR REPAIR THIS PROBLEM WITH A RECALL!
VISIBILITY/WIPERApril 28, 2021
WAS TRAVELING IN THE SUBJECT VEHICLE AT APPROXIMATELY 40 MPH ON A WELL MAINTAINED COUNTY STREET WHEN A SMALL PIECE OF GRAVEL STRUCK AND CRACKED THE WINDSHIELD. THE NEAREST VEHICLE WAS APPROXIMATELY 100 YARDS AHEAD, TRAVELING IN THE SAME DIRECTION.
SEAT BELTSApril 15, 2021
THE SEATBELT BUCKLES FOR THE CAPTAINS CHAIRS ARE RECESSED INTO THE BODY OF THE SEAT. THIS MAKES IT EXTREMELY DIFFICULT FOR BOTH ADULTS AND CHILDREN TO BUCKLE UP. THE BUCKLES ARE ALMOST IMPOSSIBLE TO USE WITH BOOSTER CHAIRS WHITEOUT SOME AFTER MARKET MODIFICATION (NOT SAFE).*DT Consumer stated buckles are recessed into the seat bottom and latch is angled inwards towards the seat making it even trickier to get to. The angles isn't helping with latching. Silicone and foam building block is used to hold buckle in place.
SEAT BELTS,SEATSApril 15, 2021
THE MIDDLE ROW BUCKET SEATBELTS ARE INSTALLED TOO LOW INTO THE RECESS OF THE SEAT MAKING BUCKING EXTREMELY HARD, AND AT TIMES, PREVENTING THE SEATBELT FROM CLICKING INTO PLACE AT ALL.
VISIBILITY/WIPERApril 14, 2021
WAS DRIVE ON THE EXPRESSWAY AT 55MPH AND SOMETHING STRUCK THE WINDSHIELD. A SMALL CHIP WAS ON THE GLASS. I CALLED MY INSURANCE COMPANY AND THEY SENT SAFELITE GLASS TO REPAIR THE CHIP. AFTER TRYING TO REPAIR THE CHIP A LARGE CRACK DEVELOPED AND NOW THE WINDSHIELD HAS TO BE REPLACED. THE WINDSHIELD IS NOT SAFE IN MY OPINION. A SMALL CHIP SHOULD NOT CAUSE THE WINDSHIELD TO BE REPLACED.
UNKNOWN OR OTHERApril 12, 2021
VEHICLE EXACTLY 1 YEAR OLD WITH FULL WARRANTY, WAS DRIVING DOWN ROAD WITH NO VEHICLES IN FRONT OF ME AND SUNROOF EXPLODED. IT SOUNDED LIKE A SHOT GUN WENT OFF INSIDE THE VEHICLE AND GLASS PIECES CAME DOWN ALL OVER ME AND MY WIFE. THIS APPEARS TO BE A COMMON ISSUE WITH PREVIOUS HYUNDA SANTA FE AND TUSCON MODELS AND THE DEALER CLAIMS A ROCK PECK CAUSED THIS AND THAT IS SIMPLY NOT TRUE. ITS BEEN A TERRIBLE BATTLE WITH THE LOCAL DEALERSHIP AND THEY ARE ASKING ME TO FILE A COMPREHENSIVE CLAIM WITH INSURANCE COMPANY HOWEVER I DONT FEEL I SHOULD BE RESPONSIBLE SIMPLY BECAUSE THIS HAS HAPPENED TO SO MANY PEOPLE, EVEN PEOPLE WHO OWN THE NEW 2020 PALISADE. ITS MORE COMMON ON DUAL SUNROOFS BUT WE HAVE THE SINGLE SUNROOM AND I PROMISE, IT WAS A VERY SCARY SITUATION THAT WE DONT WANT TO EXPERIENCE EVER AGAIN. WE HAVE BEEN PROUD HYUNDAI OWNERS OVER THE PAST 8 YEARS AND IF THEY ELECT NOT TO HELP US WITH THIS ISSUE OF REPAIRS, UNFORTUNATELY WE WILL TRADE THE VEHICLE AND NEVER PURCHASE HYUNDAI AGAIN.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEApril 7, 2021
WHILE DRIVING ON HIGHWAY 290 WEST TO FREDICKSBURG, TEXAS ON APRIL 2,2021, SPEED LIMIT VARIES FROM 50-60 MPH, THE VEHICLE JUST STOPPED, ALL SYSTEMS WERE OUT, MESSAGE ON THE SCREEN SAID "TAKE TO SERVICE, WHEN CONVENIENT". IT WAS VERY SCARY AS THE VEHICLES FROM BEHIND WERE HONKING AND I COULD NOT GET THE CAR TO THE SIDE. IT COULD HAVE BEEN A MAJOR ACCIDENT WITH FATALITIES.
VISIBILITY/WIPERApril 5, 2021
WINDSHIELD WIPERS QUIT WORKING ALL OF SUDDEN WHILE DRIVING WHEN IT'S SNOWING CAUSING ONE TO PULL OFF THE ROAD. IT DOESN'T HAVE TOO BE A HEAVY SNOW FALL. IT'S A VERY SCARY EXPERIENCE AND HAS HAPPENED ON SEVERAL OCCASIONS DURING 2020 & 2021 WINTERS
VISIBILITY/WIPER,LANE DEPARTUREApril 5, 2021
A TINY STONE KICKED UP WHILE DRIVING ON THE FREEWAY BARELY MADE A NOISE AND CRACKED THE WINDSHIELD. I TRIED TO HAVE REPAIRED AND IT SPREAD. CAN'T BELIEVE HOW FRAGILE THE WIND SHIELD IS FROM A BE TINY STONE. I TOOK IT TO SAFELITE AND IT IMMEDIATELY SPREAD, NOW I HAVE TO REPLACE OT
UNKNOWN OR OTHERApril 5, 2021
SUNROOF EXPLODED WHILE DRIVING 45MPH IN NEW HYUNDAI PALISADE 2020 MODEL WITH 17K MILES, SUNROOF WAS NOT CRACKED OR OPEN, WAS COMPLETELY SEALED.
VISIBILITY/WIPERMarch 22, 2021
THE WINDSHIELD IN THIS CAR IS HORRIBLE! I'VE ALREADY HAD 2 CRACKS IN IT, ONE OF WHICH THAT HAS SPREAD SO BAD IT WILL HAVE TO BE REPLACED. ONLY 15,000 MILES ON THE CAR! NEVER HAD ANYTHING LIKE THIS HAPPEN WITH ANY OTHER CAR I'VE OWNED.
VISIBILITY/WIPERMarch 21, 2021
SEVERAL TIMES WHEN IT SNOWED THIS WINTER, I HAD ISSUES WITH THE WINDSHIELD WIPERS FREEZING UP ON ME. THIS SEEMS LIKE A MAJOR SAFETY CONCERN AND SHOULD BE ADDRESSED IMMEDIATELY.
VISIBILITY/WIPERMarch 20, 2021
SMALL PEBBLE STRUCK WINDSHIELD AND LARGE CRACK OCCURRED ON DRIVER SIDE. HAD WINDSHIELD REPLACED ON 2/25/21. ON 3/20/21, ANOTHER LARGE CRACK APPEARED ON DRIVERS SIDE FOR NO APPARENT REASON.
VISIBILITY/WIPERFebruary 28, 2021
DRIVING ON A TWO LANE RURAL ROAD DURING A SNOWSTORM, A TOWN SNOW PLOW STOPPED SUDDENLY IN FRONT OF ME. WHEN I STOPPED SHORT, SNOW SLID OFF OF MY ROOF ONTO THE WINDSHIELD. WHEN THIS HAPPENED, MY WIPERS STOPPED WORKING ALTOGETHER, LEAVING ME WITH NO FORWARD VISIBILITY AT ALL.
UNKNOWN OR OTHERFebruary 19, 2021
AT HIGHHWAY SMALL ROCK HIT MY CAR AND THERE WAS SMALL CIRCLE AND ANOTHER SMALL ROCK HIT ON THE DRIVER SIDE. LATER ON AFTER FEW HOURS I SAW 3 INCHES CRACK AT WINDSHIELD AND WITHIN 8 HOURS IT INCREASED TO MORE THEN 12 INCHES.
VISIBILITY/WIPERFebruary 18, 2021
WITH SNOW, THE WIPERS JUST STOP WORKING IF TOO MUCH SNOW PILES UP IN THE WELL EVEN WHEN DRIVING.
VISIBILITY/WIPERFebruary 16, 2021
WHEN SNOW BUILDS UP IN THE WINDSHIELD WIPER WELL THE WIPERS STOP WORKING.
VISIBILITY/WIPERFebruary 16, 2021
I HAVE A 2020 PALISADE AND I LIVE IN MAINE. TODAY WAS THE THIRD SEPARATE EPISODE THAT MY WIPERS COMPLETELY DISABLED WHILE I WAS DRIVING. I SPENT QUITE A WHILE PRIOR TO DRIVING CLEANING OUT THE AREA NEAR THE WIPERS, AND HAD TO STOP THREE TIMES ON MY HOUR LONG COMMUTE TO WORK TO CLEAR MORE ICE/SNOW FROM THE AREA WHERE THE WIPERS REST. THE FIRST TWO TIMES I WAS UNSUCCESSFUL AND IT WAS VERY DIFFICULT TO SEE. THE WIPERS WERE WORKING WHEN I LEFT MY HOUSE AND BECAME DISABLED AS I WAS DRIVING. THE WEATHER WAS A MIX OF SLEET, RAIN AND SNOW BUT WITH MINIMAL BUILDUP THAT WOULD'VE CAUSED THE WIPERS TO BE DISABLED. I HAD NO WARNING OR VISIBILITY AND AN ACCIDENT COULD HAVE EASILY OCCURRED. I HAVE A VIDEO OF THE ISSUE.
VISIBILITY/WIPERFebruary 10, 2021
WHILE DRIVING A SMALL PEBBLE STRUCK MY WINDSHIELD AND IMMEDIATELY CRACKED IT. THIS WAS NOT A ROCK, BOULDER OR ANYTHING OF SIZE, IT WAS A PEBBLE. I HAVE SEEN THAT OTHER 2020 PALISADE OWNERS HAVE ALSO HAD THEIR WINDSHIELD CRACK UNDER THESE SAME CIRCUMSTANCES. ITS UNREAL THAT HYUNDAI IS ALLOWED TO SELL CARS WITH INSUFFICIENT WINDSHIELDS WITH THIN GLASS. THIS CAN POTENTIALLY CAUSE A SAFETY HAZARD WHEN YOUR UNABLE TO SEE OUT OF YOUR CRACKED WINDSHIELD AT HIGHWAY SPEEDS.
VISIBILITY/WIPERFebruary 3, 2021
CRACKED DRIVER WINDOW, NO VISUAL SIGN ON DING
VISIBILITY/WIPERFebruary 2, 2021
VEHICLE WINSHIELD CRACKED WHILE DRIVING DOWN THE ROAD. IT JUST CRACKED WITHOUT IMPACT FROM AN OBJECT. INITIAL CRACK WAS APROX 10 INCHES LONG AND NOW EXTENDS AROUND 16 LOCATED DIRECTLY IN FRONT OF DRIVER. MANUFACTURER WILL NOT COVER AND COST IS OVER $1,200 DOLLARS. HAVE DELAYED DUE TO COST BUT IT IS IMPACTING DRIVERS VISION.
UNKNOWN OR OTHERJanuary 30, 2021
I HAVE A HYUNDAI PALISADE 2020 AND THE WINDSHIELD IS TO WEEK I REPLACE TWICE ALREADY THE HYUNDAI COMPANY HAVE TO DO SOMETHING WITH IT ..THERE'S A LOT CLAIMS WITH THIS MODEL SUV
STRUCTUREJanuary 25, 2021
DRIVER SIDE WHISTLE WHEN DRIVING THE CAR IF THE WHEN THE WIND IS COMING FROM THE DRIVER SIDE OF THE CAR. THE PROBLEM SEEMS TOT BE LIMITED TO HIGHWAY DRIVING AND ONLY LOW WHISTLES IN THE CITY. IT DON'T SEEM TO HAVE ANY WHISTLING WHEN THERE IS NO WIND, TAILWIND OR HEADWIND. THE WHISTLE WHEN ON THE HIGHWAY IS SO LOUD IT IS DISTRACTING AND MAKING IT DIFFICULT TO CONCENTRATE ON DRIVING THEREFORE A SAFETY HAZARD. THE DEALER SAY IT IS BEEN RESEARCHED AND IS HARD TO REPRODUCE THEREFORE IS DOING NOTHING ABOUT THE ISSUE. I HAVE VIDEO FILE FOR YOU TO LISTEN TO THAT I CAN UPLOAD SOMEWHERE OR SEND.
VISIBILITY/WIPERJanuary 11, 2021
NEW 2020 PALISADE GOT A CRACKED WINDSHIELD WITHIN 3 WEEKS OF PURCHASE (300 MILES) FROM A TINY PEBBLE AT 30 MPH ON A SIDE ROAD. REPLACED ON 9/17/2020. A SECOND CRACK APPEARED YESTERDAY (1/10/21) ON THE REPLACEMENT WINSHIELD AT 6351 MILES. NOTHING WAS HEARD OR SEEN TO CAUSE THIS ONE AGAIN DRIVING G ON A SIDE ROAD. SO I HAVE HAD TWO BROKEN WINDSHIELDS ON THIS NEW VEHICLE IN A VERY SHORT TIME UNDER LIGHT DRIVING CONDITIONS.
VISIBILITY/WIPERJanuary 5, 2021
WIPER SYSTEM APPEARS TO HAVE BUILT IN PROTECTION FOR THE MOTORS THAT WILL STOP THEM ANYTIME SNOW BUILDS UP IN THE WINDSHIELD WELL. THIS HAPPENS EVEN IF THE WINDSHIELD AND WINDSHIELD WELL ARE COMPLETELY CLEARED PRIOR TO STARTING A DRIVE. I'VE HAD TO PULL OVER TWICE ON THE HIGHWAY TO STOP THE VEHICLE, CLEAR THE SNOW, TURN THE VEHICLE OFF AND BACK ON TO START THE WIPERS TO WORK AGAIN. AGAIN, TO BE CLEAR, ALL SNOW WAS REMOVED FROM THE WINDSHIELD PRIOR TO DRIVING.
UNKNOWN OR OTHERJanuary 4, 2021
BOUGHT CAR IN AUGUST 2020 IN JUST A MONTH OWNING IT ROCK CHIPPED THE WINDSHIELD AND CAUSED A HUGE CRACK. TOOK THREE MONTHS FOR REPLACEMENT. WAS FIXED MID NOVEMBER. NOW A MONTH LATER NOTHING HIT MY WINDSHIELD AND IT HAS ANOTHER CRACK. IT WAS SITTING IN MY DRIVEWAY.
VISIBILITY/WIPERDecember 27, 2020
WHILE DRIVING DURING SNOWFALL, SNOW ACCUMULATED OVER WIPER AREA AND BLOCKS WIPERS FROM MOVING. WE HAD TO PULL OVER ON HIGHWAY IN MIDDLE OF SNOWSTORM AND CLEAR THE WIPER AREA. EXTREMELY DANGEROUS FOR MYSELF AND FAMILY. THE WIPERS TURN OFF IF THERE'S EVEN A LITTLE AMOUNT OF RESISTANCE, AND THE HOOD DESIGN ALLOWS FOR BUILD UP ACCUMULATION OF SNOW WHERE THE WIPERS GO.
STRUCTUREDecember 16, 2020
INTERMITTENT WHISTLING SOUND AND EXCESSIVE WIND NOISE. APPEARS TO ORIGINATE FROM THE FRONT DRIVER AND PASSENGER DOORS/WINDOWS. THIS MAKES DRIVING VERY UNCOMFORTABLE AT SPEEDS OVER 50 MPH
UNKNOWN OR OTHER,VISIBILITY/WIPERDecember 14, 2020
THE CAR WAS PARKED ON MY DRIVEWAY. THE WEATHER DURING THE DAY WAS 65 BUT THEN FROZE AT NIGHT. SOMETIME DURING THE NIGHT MY ENTIRE BACK WINDSHIELD SHATTERED. THERE WAS GLASS ALL THE WAY UP TO THE FRONT OF THE VEHICLE, IN THE CUP HOLDERS, EVERYWHERE. THE ARM OF THE WIPER ALSO BROKE IN HALF. THERE WAS NO EVIDENCE OF SOMETHING BEING THROWN OR ANYTHING HITTING THE CAR. THERE WAS NO OTHER DAMAGE TO THE VEHICLE BESIDES THE WINDSHIELD BEING SHATTERED.
VISIBILITY/WIPERNovember 29, 2020
WE WERE DRIVING ON US-27 AND A PEBBLE SIZED STONE HIT THE FRONT WINDSHIELD AND HAD CAUSED A 18 INCH LINEAR CRACK ON THE CENTER OF THE WINDSHIELD EXTENDING ALL THE WAY TO THE TOP OF THE FRAME.
STRUCTURENovember 10, 2020
HORRIBLE WHOOSHING SOUND COMES THROUGH BOTH THE DRIVER AND PASSENGER SIDE WINDOWS WHEN GOING 50MPH OR ABOVE. HYUNDAI HAS KNOW ABOUT IT SINCE EARLY THEIR AND ISSUED A SERVICE BULLETIN; HOWEVER, THEY LATER RETRACTED IT WITH NO ADDITIONAL NEXT STEPS. THIS HAS HAPPENED SINCE I PURCHASED THE CAR IN FEBRUARY AND HAS BEEN ACKNOWLEDGED / CONFIRMED BY THE DEALER. THAT SAID, THE DEALER WILL NOT TAKE ACTION WITHOUT ANOTHER SERVICE BULLETIN.
VISIBILITY/WIPEROctober 27, 2020
AT 5,600 MILES A CRACK DEVELOPED BEHIND THE REARVIEW MIRROR ON THE WINDSHIELD. WITHIN A DAY THE CRACK TRAVELED FURTHER DOWN AND CURVED TOWARD THE DRIVERS SIDE OF THE WINDSHIELD. THE CAR WAS PARKED IN THE GARAGE WHEN THIS OCCURRED. UPON INSPECTION OF THE WINDSHIELD IT LOOKED AS IF A ROCK HAD HIT THE WINDSHIELD BUT NOT BIG ENOUGH THAT WE RECALLED HEARING ANY IMPACT WHILE DRIVING. THE WINDSHIELD IS NOW A SAFETY HAZARD AND NEEDS TO BE REPLACED.
SEATS,UNKNOWN OR OTHEROctober 23, 2020
NOXIOUS SMELL INSIDE VEHICLE OF GARLIC OR OFF-GASSING OF CHEMICALS. THE SMELL IS OVERWHELMING AND MAKES IT IMPOSSIBLE TO USE THE PALISADE UNTIL YOU HAVE AIRED IT OUT COMPLETELY. MANY COMPLAINTS ON THIS TOPIC ON MESSAGE BOARDS AND NO RESOLUTION FOR OVER 6 MONTHS. HYUNDAI WON'T PERMIT US TO RETURN THE VEHICLE AND THIS SMELL COULD BE CONNECTED TO POISONOUS CHEMICALS USED IN THE PRODUCTION OF THE LEATHER SEATING. AN INVESTIGATION MUST BE COMPLETED AS IT PRESENTS A HEALTH AND SAFETY HAZARD.
UNKNOWN OR OTHEROctober 12, 2020
ONLY 2,500 MILES AND NEEDS A FULL WINDSHIELD REPLACEMENT. A SMALL ROCK HIT THE WINDOW, A SMALL CHIP WHICH IMMEDIATELY SPREAD INTO A CRACK ACROSS THE DRIVERS SIDE OF THE WINDSHIELD. AND HAVE TO WAIT 6 WEEKS TO GET IT REPLACED BECAUSE THE WINDSHIELD IS ON BACKORDER - THERE MUST BE AN ISSUE THAT A BRAND NEW VEHICLE ALREADY HAS A BACKORDER ON A REPLACEMENT WINDSHIELD!
VISIBILITY/WIPEROctober 10, 2020
WITHIN A MONTH OF USING MY VEHICLE IT GOT A SMALL CHIP/CRACK ON THE WINDSHIELD. I DONT RECALL HOW IT COULD HAVE HAPPENED. I FIND IT RIDICULOUS HOW WITHIN ONE MONTH I HAD TO GET MY GLASS FIXED.
VISIBILITY/WIPEROctober 10, 2020
A SMALL RICE SIZE PEBBLE HIT WINDSHIELD AND CRACKED WINDSHIELD. ANY NORMAL WINDSHIELD WOULD NOT HAVE CRACKED AT ALL. UPON ATTEMPT TO GET IT REPAIRED, THE CRACK SPREAD 2 FEET. THESE WINDSHIELDS ARE VERY POORLY DESIGNED AND HAVE A MAJOR INTEGRITY ISSUE.
VISIBILITY/WIPEROctober 8, 2020
WINDSHIELD DEVELOPED A CRACK OUT OF NOWHERE. NEVER SAW IT GET HIT, BUT LARGE SPREADING CRACK WAS THERE ONE MORNING ... VERY WEAK GLASS.
UNKNOWN OR OTHER,VISIBILITY/WIPEROctober 5, 2020
INSIDE OF SIX MONTHS I HAVE HAD TWO WINDSHIELDS THAT HAVE HAD TO BE REPLACED. FROM THE SMALLEST CHIP THE ENTIRE WINDSHIELD SPIDERWEBS AND GOES ALL THE WAY ACROSS THE WINDSHIELD THIS IS NOT NORMAL AND I AM WONDERING WHAT ANYONE IS DOING REGARDING THIS PROBLEM. THE WINDSHIELDS ARE VERY THIN AND THIS APPEARS TO BE A SAFETY HAZARD. THE LITERALLY WATCHED WHILE DRIVING THE SMALL ROCK CHIP TURN INTO A COMPLETE SPIDERWEB ACROSS MY WINDOW.
SEATSOctober 4, 2020
SEATS SMELL ABSOLUTELY ATROCIOUS LIKE GARLIC BREATHE, SMELL IRRADIATES FROM THE SEATS NAPPA LEATHER
STEERING,SUSPENSIONOctober 3, 2020
MY VEHICLE HAS WHAT APPEARS TO BE A MAJOR ALIGNMENT ISSUE. WHEN DRIVING ON ALMOST ANY STRAIGHT STRETCH OF ROAD THE VEHICLE PULLS/VEERS TO THE RIGHT. DEALER SAYS THIS IS AS DESIGNED FROM HYUNDAI AND THAT THEY HAVE CHECKED "EVERYTHING". I AM BAFFLED THAT ANY CAR CAN BE "DESIGNED" TO NOT DRIVE STRAIGHT. THEY CLAIM ALL HYUNDAI VEHICLES ARE "DESIGNED" TO PULL TO THE RIGHT. ONE THE TEST DRIVE WITH THE SERVICE MANAGER, DRIVING 50 - 60 MPH, MY VEHICLE DRIFTED 1 AND A HALF LANES TO THE RIGHT ON ITS OWN. UNDER ACCELERATION IT VEERED 3 LANES TO THE RIGHT. THIS WAS IN A MATTER OF 6 OR 7 SECONDS. THIS HAPPENS ON ALMOST ALL ROADS AND INTERSTATES, NOT JUST SOME. THE DEALER SAYS THERE IS NOTHING TO REPAIR AND THIS IS "NORMAL" AND TO TAKE IT UP WITH THE MANUFACTURER. I CAN PROVIDE VIDEO OF THE ISSUE.
VISIBILITY/WIPEROctober 2, 2020
WINDSHIELD DEVELOPED A HAIRLINE CRACK RUNNING HORIZONTALLY OVER MOST OF THE WIDTH, THEN TURNING UPWARD FOR ABOUT A FOOT ON PASSENGER SIDE. NO STONE CHIPS OR IMPACT MARKS, JUST A SPONTANEOUS CRACK THAT I NOTICED IN BRIGHT SUN. IT IS SPREADING.
VISIBILITY/WIPERSeptember 30, 2020
WINDSHIELD JUST CRACKED 8 INCHES AND I WAS JUST SITTING AT A RED LIGHT
UNKNOWN OR OTHERSeptember 30, 2020
MY WIFE STATED WHEN SHE GOT OUT OF WORK AND START DRIVING SHE NOTICE THE FRONT WINDSHIELD HAS A CRACK NEXT TO THE REAR MIRROR. THE VEHICLE WAS STATIONARY ALL THAT TIME.
UNKNOWN OR OTHERSeptember 29, 2020
A ROCK PUT A CRACK ACROSS OUR WINDSHIELD IN A NEW VEHICLE WHILE DRIVING IN 65 MPH HIGHWAY ZONE. THE CRACK STARTS ON THE DRIVER SIDE AND STRETCHES TO THE PASSENGER SIDE.
VISIBILITY/WIPERSeptember 24, 2020
PALISADE SAT IN GARAGE FOR 6 DAYS..DROVE OUT TODAY WINDSHIELD CRACKED. DEALER FOUND SUPERFICIAL CHIP THE SIZE OF A PIN HEAD. POOR QUALITY WINDSHIELD
UNKNOWN OR OTHER,SERVICE BRAKES,VISIBILITY/WIPERSeptember 23, 2020
X2 THE AUTOMATED EMERGENCY BRAKING HAS ACTIVATED FOR NO REASON. 1ST TIME DURING A RAIN EVENT THE AUDIBLE ALARM, HEAD-UP DISPLAY AND AUTOMATED EMERGENCY BRAKING ENGAGED. DURING THIS EVENT THE WINDSHIELD WIPERS WOULD NOT TURN ON, THEY WERE ON AUTOMATIC, I SWITCHED TO MANUAL THEY STILL WOULD NOT WORK. SHORTLY AFTER IT STOPPED RACING THEY BEGAN TO WORK AGAIN. THE SECOND TIME THE EMERGENCY AUTOMATED BRAKING ENGAGED I WAS ON I-70 NEAR SPFLD. OHIO. TRAFFIC WAS MOVING FAST 65-70 MPH, I WAS IN LEFT LANE, HAD A NEARER WALL TO MY LEFT, SEMI TO RIGHT, PASSENGER CAR TO THE FRONT AND SEMI TO MY REAR, THE WEATHER WAS SUNNY OVERALL BEAUTIFUL DAY. WHEN IT ENGAGED ONCE AGAIN ABRUPTLY BRAKED (SAME ALARMS ENGAGED). THIS TIME WITH THE SEMI TO MY REAR IT SCARED ME SO BAD I FELT AS IF I WAS GOING TO GET RAN OVER BY THE SEMI. IN BOTH CASES THE BREAKING WAS ABRUPT AND QUITE AGGRESSIVE, BOTH EVENTS LASTED VERY BRIEFLY 1-3 SECONDS ON THE HIGHWAY INCIDENT I DID FEEL THE BACK IN WIGGLE IT DID NOT BREAK LOSE YOU COULD JUST FILL IT KIND OF HARD SWAY LEFT TO RIGHT OR RIGHT TO LEFT CANNOT REMEMBER THAT EXACTLY. IT CURRENTLY IS IN THE SHOP FOR THE REASONS REPORTED ABOVE AND SERVICING. THE DEALERSHIP IS AWARE OF THE INCIDENTS.
SUSPENSION,POWER TRAIN,ENGINESeptember 23, 2020
VIBRATION AT SPEEDS OF 64/65MPH AND UP. NOT SURE IF DRIVESHAFT OR TRANSMISSION. HYUNDAI HAS ISSUED A TSB BUT WILL NOT HONOR IT. I HAVE ASKED 2X FOR DEALER SERVICE DEPT. TO EVALUATE THIS PROBLEM. THEY SAID THEY DO NOT HAVE TO HONOR THIS TSB. I HAVE SEEN ON FORUMS OTHERS ARE HAVING SAME PROBLEM WITH CARS MADE IN DECEMBER 2019. IT IS PAINFUL TO DRIVE ON THE HIGHWAY AND I DO NOT KNOW IF IT IS THE DRIVESHAFT, WILL IT BREAK? WILL THE TRANSMISSION FAIL? THIS IS A BRAND NEW CAR PURCHASED NEW AND IT IS UNSAFE TO DRIVE ON THE HIGHWAY AND I CANNOT GET HYUNDAI TO LOOK AT THE PROBLEM AND THEY HAVE SENT EMAILS SAYING TOUGH LUCK. THIS IS ANYTIME YOU ARE DRIVING ON INTERSTATES OR HIGHWAYS WITH SPEED LIMITS OF 70MPH..AT AROUND 64/65 CAR STEERING WHEEL, SEAT, FLOOR VIBRATES UNLESS YOU GO BELOW 63MPH. HAPPENS EVERY TIME. FIRST TIME WAS DRIVING HOME FROM DEALER ON HIGHWAY--BEEN REACHING OUT TO HYUNDAI USA SINCE JULY BEEN TO DEALER IN JULY, AUGUST...BUT ALWAYS TOLD APPOINTMENT WILL BE TWO WEEKS TO 6 WEEKS AWAY.
VISIBILITY/WIPERSeptember 17, 2020
WINDSHIELD CRACKED IN MULTIPLE PLACES AFTER A SMALL PEBBLE HITS WHEN THE VEHICLE WAS IN MOTION IN THE HIGHWAY.
VISIBILITY/WIPERSeptember 17, 2020
SUV HAS LESS THAN 4K MILES DRIVING DOWN A 35 MPH ROAD FRONT WINDSHIELD CRACKED. ITS BEEN ABOUT A MONTH AND A HALF AND STILL NO ANSWER ON WHEN I WILL GET THE SUV BACK. CALLED CORPORATE THEY SAID IT WAS MY FAULT I DID NOT TAKE IT TO THE DEALER. I DID CALL THE DEALER WHEN IT HAPPENED AND THEY SAID THEY DO NOT REPLACE WINDSHIELDS. SO WHY WOULD I TAKE IT TO THE DEALER IF DO NOT REPLACE IT?
VISIBILITY/WIPERSeptember 16, 2020
WINDSHIELD IN OUR BRAND NEW PALISADE HIT BY A SMALL ROCK ON THE FREEWAY WHICH IMMEDIATELY LED TO A 12" CRACK. THAT CRACK HAS NOW SPREAD TO ENCOMPASS 1/2 OF THE WINDSHIELD. I WAS TOLD THAT THESE WINDSHIELDS ARE THE SAME MATERIAL AS THE KIA TELLURIDE BUT DIFFERENT PART NUMBER. KIA IS COVERING THEIR TELLURIDE CUSTOMERS WINDSHIELD REPLACEMENT WHILE THEY INVESTIGATE. VERY CONCERNED ABOUT THE INTEGRITY AND SAFETY OF THIS WINDSHIELD.
VISIBILITY/WIPERSeptember 15, 2020
MY WINDSHIELD CRACKED TWO WEEKS AGO ON 9/6/2020, WHILE I WAS CHANGING THE WINDSHIELD WIPER BLADES ON THE LOWER PASSENGER SIDE. THE CRACK STRETCHED FROM THE PASSENGER SIDE TO JUST PAST THE CENTER OF THE WINDSHIELD. I HAD IT REPLACED FOUR DAYS AGO ON 9/11/2020, AND IT IS CRACKED AGAIN STARTING IN THE SAME AREA WITH NO KNOWN CAUSE.
VISIBILITY/WIPERSeptember 14, 2020
I HAVE HAVE OWNED THE PALISADE FOR APPROXIMATELY 3 MONTHS AND HAVE ALREADY HAD 2 EPISODES WHERE THE WINDSHIELD CRACKED WHEN STRUCK BY A VERY SMALL PEBBLE. I HAVE DRIVEN MANY CARS OVER A 35 YEAR PERIOD AND HAVE NEVER SEEN ISSUES LIKE THESE. THE GLASS APPEARS VERY THIN. THIS IS NOT SAFE!
UNKNOWN OR OTHERSeptember 13, 2020
WIND NOISE / WHISTLING WHEN REACHING SPEEDS OVER 45MPH, WHICH IS VERY DISTRACTING WHILE DRIVING THE VEHICLE - BOTH DRIVERS AND PASSENGERS FRONT DOORS. VEHICLE ALSO HAS A GARLIC SMELL AFTER LEAVING THE VEHICLE UNATTENDED FOR ABOUT AN HOUR, SMELL MAYBE SOME TYPE OF CHEMICAL.
VISIBILITY/WIPERSeptember 7, 2020
DRIVING HYUNDAI PALISADE ON A FEEDER ROAD OF THE HIGHWAY, AROUND 20 MPH, A SMALL PEBBLE HIT THE WINDSHIELD. INSTEAD OF HAVING A SMALL KNICK, A CRACK FORMED AND IT IMMEDIATELY RAN 1/2 THE WINDSHIELD. THE VERY NEXT DAY, ANOTHER PEBBLE HIT WHILE DRIVING ON THE FEEDER ROAD AND A SECOND CRACK FORMED AND DID THE EXACT SAME THING. THE TINY PING OF A PEBBLE CAUSED 2 LARGE CRACKS THAT ARE NOW AFFECTING VISIBILITY WHILE DRIVING. AFTER RESEARCHING, WE SEE THERE IS A CLASS ACTION LAWSUIT AGAINST HYUNDAI FOR THEIR FAULTY AND WEAK WINDSHIELDS AND HUNDREDS OF COMPLAINTS ONLINE ABOUT THE INABILITY FOR THE WINDSHIELD TO TAKE ANY TINY IMPACT. WE ALSO KNOW KIA, THEIR SISTER COMPANY IS REPLACING WINDSHIELDS ON THE TELLURIDE FOR THE BAD WINDSHIELDS. HYUNDAI HAS YET TO ACKNOWLEDGE THE WINDSHIELD IS NOT REACTING APPROPRIATELY TO SMALL PEBBLES. WE ARE EXTREMLEY CONCERNED HOW THE WINDSHIELD WILL HOLD UP TO NORMAL DRIVING CONDITIONS.
VISIBILITY/WIPERSeptember 4, 2020
MY WINDSHIELD CRACKED WHILE DRIVING IN THE EXPRESSWAY.
STRUCTURESeptember 3, 2020
WHISTLING/WIND NOISE OCCURS AROUND THE DOOR GLASS AREA WHILE DRIVING.
VISIBILITY/WIPERSeptember 2, 2020
APPROXIMATELY 6,000 MILES IN, MY WINDSHIELD DEVELOPED A CRACK APPROXIMATELY 5" LONG FROM THE CAMERA HOUSING DOWN. I DO NOT RECALL A ROCK STRIKE EVENT HAPPENING, AND I AM THE SOLE DRIVER OF THE CAR. I JUST HAD THE WINDSHIELD REPLACED TODAY, AND BEFORE THE GLUE WAS DRY TWO CRACKS APPEARED SPONTANEOUSLY WITHOUT HAVING THE CAR IN MOTION, ON MIRRORED SIDES OF THE WINDSHIELD. OVER THE PAST SIX HOURS THAT MY CAR HAS BEEN IN THE GARAGE, ONE CRACK HAS GROWN BY AT LEAST 2". IT SEEMS THERE IS SOMETHING STRUCTURALLY UNSOUND ABOUT THE SHAPE OF THE WINDSHIELD WITH PRESSURE CRACKS SEEMING TO OCCUR SPONTANEOUSLY.
UNKNOWN OR OTHERAugust 31, 2020
FRONT WINDSHIELD. WHILE IN MOTION WE OCCURRED A CRACKED WINDSHIELD WITH ONLY 1500 MILES ON THE CAR. AFTER INITIAL WINDOW HIT, THE WINDSHIELD BEGAN CRACKING RAPIDLY.
VISIBILITY/WIPERAugust 31, 2020
WE HAVE HAD TWO INCIDENTS WITH OUR WINDSHIELD SINCE OWNING IT BRAND NEW FOR ONLY 8 MONTHS. THE FIRST INCIDENT WAS WHILE WE WERE DRIVING ON INTERSTATE-95 AND A SMALL ROCK HIT THE WINDSHIELD CAUSING A SMALL CHIP TO THE DRIVER-SIDE BOTTOM CORNER THAT SPIDERED QUICKLY BUT WAS SMALL ENOUGH TO BE FIXED AND SEALED. THE SECOND INCIDENT WAS ALSO WHILE WE WERE DRIVING, THIS TIME ON INTERSTATE-81, AND A SMALL ROCK HIT THE CENTER MIDDLE OF THE WINDSHIELD AND QUICKLY SPREAD AS A CRACK NEARLY 2-FEET LONG AND ANGLED. THIS CRACK COULD NOT BE REPAIRED AND THE WINDSHIELD NEEDED TO BE REPLACED.
VISIBILITY/WIPERAugust 31, 2020
VEHICLE WINDSHIELD WAS STRUCK ON THE LOWER EDGE BY SMALL PEBBLE. THIS CAUSED A CHIP. DAYS LATER WITH THE VEHICLE SITTING THE WINDOW CRACKED. THE VEHICLE HAS BEEN SITTING FOR 3 WEEKS AND THE WINDSHIELD HAS CONTINUED TO CRACK. VEHICLE WAS MOVING DOWN THE HIGHWAY AT HIGHWAY SPEEDS. WINDSHIELDS SHOULD BE ABLE TO TAKE THIS KIND OF IMPACT WITHOUT RUINING THE WINDSHIELD.
VISIBILITY/WIPERAugust 24, 2020
SMALL CHIP APPEARED ON SECOND DAY OF PURCHASE FOLLOWING A PEBBLE HITTING THE WINDSHIELD. THE CHIP WAS FIXED BY SAFELITE. AFTER A MONTH, HALF OF THE WINDSHIELD CRACKED WHILE THE CAR WAS PARKED IN THE DRIVEWAY (STATIONARY). THE CRACK SEEMED TO HAVE ORIGINATED FROM THE SAME SPOT OF THE PREVIOUS CHIP. THE CAR HAS 2300 MILES ON IT AND NEEDS A NEW WINDSHIELD NOW.
VISIBILITY/WIPERAugust 22, 2020
WINDSHIELD CRACKED AT JUST 400 MILES WHILE IRONICALLY THE CAR WAS AT A DETAIL SHOP AND THEY WERE INSTALLING EXOSHIELD THAT IS SUPPOSED TO PREVENT ROCK CHIPS AND CRACKS. THE WINDSHIELD SHATTERED IN THE LOWER RIGHT CORNER WAY DOWN BY THE HOOD AREA WHILE THE INSTALLER WAS RE-ATTACHING THE TRIM AROUND THE GLASS AND POPPING THE CLIPS BACK IN. THIS IS NOT NORMAL FOR GLASS TO CRACK LIKE THIS FROM NORMAL ACTIVITY ESPECIALLY WHEN IT WASN'T EVEN HIT. THE GLASS SHOULDN'T BREAK FROM TOUCHING IT, CLEANING IT, ETC. ALSO, ON DAY 1 RIGHT AFTER BUYING THE CAR WHILE I WAS DRIVING BACK FROM THE DEALER SOMETHING HIT IT AND CAUSED A SMALL ROCK CHIP WHICH I REPAIRED MYSELF. NEVER HAD THIS OCCUR ON DAY 1. THAT IS WHY I WAS WILLING TO PAY FOR PROTECTION FIELD TO AVOID THIS. UNACCEPTABLE.
VISIBILITY/WIPERAugust 21, 2020
HAD THE VEHICLE FOR 3 WEEKS AND WHILE DRIVING ON A HIGHWAY, THE FIRST TINY PEBBLE TO HIT WINDSHIELD CRACKED IT FROM THE DRIVERS SIDE WINDOW FRAME ALL THE WAY TO THE MIDDLE OF WINDSHIELD. WAS AFRAID THAT THE GLASS WAS GOING TO COLLAPSE IN. VERY THIN GLASS AND AFRAID TO DRIVE OF THE HIGHWAY NOW.
VISIBILITY/WIPERAugust 18, 2020
CRACK STARTING FROM MIDDLE OF WINDSHIELD AND SPIDERED DOWN. NO SIGN OF PEBBLES OR ROCKS IMPACTING WINDSHIELD. VEHICLE WAS NOT IN MOTION PARKED IN DRIVEWAY NO DAMAGE TO WINDOW NIGHT BEFORE IN MORNING CAME OUT TO CRACK DOWN MIDDLE OF WINDOW THAT SPIDERED IN TO THE SHAPE OF A J.
VISIBILITY/WIPERAugust 17, 2020
SMALL CHIP ON THE WINDSHIELD CAUSED A BIG RIPPLE. HAS 2500 MILES ROUGHLY ON THE CAR AND ITS AN LIMITED VERSION. ITS THE FIRST CHIP I HAVE NOTICED AND OWNING DIFFERENT MODEL CARS IN THE PAST I HAVE NEVER SEEN A CHIP CAUSING SUCH A BIG RIPPLE LIKE THIS ONE. FRUSTRATING
VISIBILITY/WIPERAugust 14, 2020
WINDSHIELD CRACKED FROM SMALL PEBBLE. DRIVING ~65MPH. INITIALLY JUST AN IMPACT, BUT WITHIN HOURS CRACK DEVELOPED ~25 INCHES IN LENGTH FROM ORIGIN. VEHICLE HAS LESS THAN 150 MILES ON IT.
VISIBILITY/WIPERAugust 13, 2020
WINDSHIELD CRACKED WHILE GETTING A CAR WASH. VEHICLE HAS LESS THAN 9,000 MILES ON IT.
VISIBILITY/WIPERAugust 11, 2020
I PURCHASED A NEW 2020 HYUNDAI PALISADE ABOUT 2 MONTHS AGO. I WAS DRIVING THE SPEED LIMIT ON THE HIGHWAY. A SMALL PEBBLE HIT THE WINDSHIELD AND IT CRACKED THE GLASS ON THE LOWER RIGHT SIDE. I WENT ONLINE AND DISCOVERED THAT THIS IS A COMMON PROBLEM FOR THIS MODEL, AND THAT A CLASS ACTION SUIT WAS FILED. THE DEALERSHIP DID NOT WARN ME ABOUT THIS ISSUE OR THE LAWSUIT WHEN I ASKED ABOUT GLASS SAFETY. I HAVE NEVER HAD A CRACKED WINDSHIELD ON ANY OTHER CAR I OWNED IN 25 YEARS OF DRIVING ON THE HIGHWAY.
UNKNOWN OR OTHER,VISIBILITY/WIPERAugust 11, 2020
SMALL ROCK HIT FRONT WINDSHIELD AND CRACKED IT. HYUNDAY SHOULD REPAIR WINDSHIELD THAT CAN CAUSE AN ACCIDENT THIS WINDSHIELD IS VERY POOR QUALITY
VISIBILITY/WIPERAugust 10, 2020
CAR HAS UNDER 1400 MILES AND WENT ON FIRST TRIP. HIT TWO SMALL ROCKS AND WINDSHIELD CRACKED IN BOTH SPOTS. HAVEN'T CRACKED A WINDSHIELD IN 10 YEARS OF DRIVING. MANY OTHER PALISADE AND TELLURIDE OWNERS HAVE COMPLAINED ABOUT HOW EASILY THE WINDSHIELD CRACKS.
VISIBILITY/WIPERAugust 9, 2020
CAR HAS LESS THAN 2000 MILES AND WINDSHIELD HAS CRACKED. I WAS GOING 55MPH OK A HIGHWAY AND AN EXTREMELY SMALL PEBBLE HIT THE WINDSHIELD CAUSING IT TO CRACK. I HAVE OWNED NUMEROUS HYUNDAI'S BEFORE AND NEVER HAD AN ISSUE WITH THE WINDSHIELD CRACKING. THE WINDSHIELD BEING EXTREMELY DELICATE IS A KNOWN ISSUE THAT IS EASILY GOOGLE-ABLE.
VISIBILITY/WIPERAugust 6, 2020
WITHIN 45 DAYS OF PURCHASING THE VEHICLE, I WAS DRIVING ON I-69 IN HOUSTON AND HEARD A LIGHT GRAVEL ROCK SOUND HITTING THE WINDSHIELD. WITHIN MINUTES THE SMALL STAR SPREAD OVER A FOOT IN EACH DIRECTION. LIVING IN HOUSTON WE ARE ACCUSTOMED TO ROCK CHIPS AND HOW TO HANDLE THEM. I HAVE NEVER SEEN A SMALL ROCK CHIP CRACK THE GLASS SO QUICKLY. FURTHERMORE, THE LIGHT SOUND THAT THE ROCK MADE AGAINST THE GLASS IS NOT ONE THAT SHOULD HAVE CAUSED THE GLASS TO BREAK.
UNKNOWN OR OTHERAugust 5, 2020
VEHICLE CAME WITH TOW HITCH SYSTEM FROM THE MANUFACTURER. WHILE USING A TRAILER HITCH THE HEAT FROM THE EXHAUST MELTED THE BACK END OF THE CAR, HEATED UP THE CARGO HITCH TO THE POINT OF MAKING IT HARD TO REMOVE FROM CAR, AND MELTING THE CARGO WEATHER PROOF BAG. THIS HAPPENED WITHIN A 2.5HR TRIP.
VISIBILITY/WIPERAugust 3, 2020
GOT A STONE CHIP ON WINDSHIELD AND WITH IN AN HOUR IT HAS TURNED INTO A TEN INCH CRACK
VISIBILITY/WIPERJuly 31, 2020
VEHICLE HAS 5,000 MILES ON IT AND HAS HAD THE WINDSHIELD CRACK TWICE AT LOWER SPEEDS (LESS THAN 50MPH) WITH SMALL PEBBLES BEING KICKED UP OFF THE CITY STREETS. EACH CRACK RESULTED IN A FULL WINDSHIELD REPLACEMENT .
VISIBILITY/WIPERJuly 31, 2020
THE WINDSHIELD IS EXTREMELY FRAGILE AND PRONE TO CRACKING WHICH REQUIRES FULL REPLACEMENT. I ONLY HAVE 350 MILES ON THE CAR AND ALREADY HAVE A NICK FROM NORMAL EVERYDAY DRIVING. I DIDN'T EVEN HEAR OR SEE ANY HIT TO THE WINDSHIELD BUT IT STILL GOT NICKED. THE WINDSHIELD IS UNSAFE PLUS IT'S EXTREMELY EXPENSIVE TO KEEP REPLACING IT CONSTANTLY. I AM SCARED TO DRIVE THE CAR DUE TO FEAR OF WINDSHIELD DAMAGE.
UNKNOWN OR OTHERJuly 30, 2020
DURING A HEAVY RAIN STORM WENT THROUGH A LOW LYING AREA AT LOW SPEED (25 MPH) WHERE SEVERAL INCHES OF WATER HAD PONDED. THE FCA SYSTEM SLAMMED ON THE BRAKES TEMPORARILY EVEN THOUGH THERE WAS NO KNOWN OBSTACLE. MY GUESS IS THAT THE FCA SENSED THE WATER AS AN OBSTACLE CAUSING THE BRAKES TO BE INCORRECTLY APPLIED. HAD SOMEONE BEEN BEHIND ME, IT COULD HAVE CAUSED AN ACCIDENT. THE FCA SENSORS ARE ON THE VERY BOTTOM OF THE FRONT SO IT IS POSSIBLE THAT THE SENSORS WERE MOMENTARILY SUBMERGED.
ELECTRICAL SYSTEM,BACK OVER PREVENTIONJuly 29, 2020
TL* THE CONTACT OWNS A 2020 HYUNDAI PALISADE. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY PURCHASED FROM GLOBAL HYUNDAI (1099 US-22, NORTH PLAINFIELD, NJ 07060). THE CONTACT STATED THAT WHILE IN REVERSE, THERE WAS AN UNKNOWN FLASH ON THE NAVIGATION SYSTEM SCREEN BEFORE THE SCREEN BECAME INOPERABLE. SEVERAL SECONDS LATER, THE SCREEN RESUMED NORMAL OPERATION WITHOUT DRIVER INPUT. ADDITIONALLY, THE BACK OVER PREVENTION SCREEN WAS ALSO INOPERABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128.
VISIBILITY/WIPERJuly 28, 2020
SMALL PEBBLE HIT WINDSHIELD WHILE DRIVING CALLED SATELLITE TO FIX AND WHILE FINISHING THE FIX THE COMPOUND POPPED OUT OF SMALL CRACK AND THE WINDSHIELD CRACKED MORE ALL THE WAY ACROSS.
VISIBILITY/WIPERJuly 24, 2020
ABOUT A MONTH AFTER BUYING THE VEHICLE, WITH LESS THAN 900 MILES, A LARGE CRACK DEVELOPED BEHIND THE MIRROR OF THE WINDSHIELD THAT WAS NOTICED WHILE THE VEHICLE WAS PARKED. WE HAD NOT BEEN HIT BY ANYTHING NOTICEABLE OR AUDIBLE, AND BY THE TIME WE WERE ABLE TO SEE THE CRACK THE WINDSHIELD WAS RUINED. WE NOTICED A VERY SMALL BLEMISH IN THE DARK AREA NEAR THE MIRROR THAT MAY HAVE CAUSED THE CRACK. OUR LOCAL DEALER WAS NOT WILLING TO ADDRESS THE WINDSHIELD ISSUE SO WE TOOK IT TO ANOTHER DEALERSHIP, WHILE ON VACATION, BY REQUEST OF HYUNDAI OF NORTH AMERICA. THE SECOND DEALERSHIP SAW THE BLEMISH AND SAID IT COULD NOT BE REPLACED BY WARRANTY. I ESCALATED THE CASE THROUGH HYUNDAI OF NORTH AMERICA AND THEY COULD DO NOTHING ELSE SINCE THE DEALER SAID IT CANNOT BE COVERED UNDER WARRANTY. SO, IF THIS WINDSHIELD CAN BE RUINED FROM AN INSIGNIFICANT BLEMISH, THERE IS SOMETHING WRONG WITH THE WINDSHIELD.
VISIBILITY/WIPERJuly 22, 2020
I HAVE A SAFETY CONCERN WITH THE FRAGILE WINDSHIELD. THE GLASS IS VERY EASILY CRACKED WHICH CREATES A SAFETY CONCERN IF THE CAR IS EVER IN AN ACCIDENT. MY WINDOW BEGAN CRACKING WITHOUT WITH IMPACT WHILE DRIVING. THE CRACK WENT ALL THE WAY DOWN TO THE DASH AND ACROSS THE MIDDLE.
VISIBILITY/WIPERJuly 20, 2020
PALISADE WINDSHIELD CRACKED WHILE DRIVING, DIDN'T HEAR/SEE ANYTHING EVEN HIT WINDOW. UNDER 3500 MILES AND HAVE TO COMPLETELY REPLACE WINDSHIELD AND RE-CALIBRATE SENSORS NOW.
UNKNOWN OR OTHERJuly 15, 2020
WIND NOISE COMING FROM DRIVER SIDE WINDOWS AT SPEEDS OVER 30 MPH
VISIBILITY/WIPERJuly 12, 2020
ROCK HIT WINDSHIELD ON HIGHWAY. I'VE READ THAT THERE ARE A SIGNIFICANT NUMBER OF CRACKED WINDSHIELDS ON THE PALISADE.
VISIBILITY/WIPERJuly 9, 2020
THE VEHICLE IS TWO WEEKS OLD WITH LESS THAN 1,000 MILES ON IT. THE WINDSHIELD CRACKED DOWN THE CENTER. THE VEHICLE WAS SITTING IN MY DRIVEWAY, IT WAS HOT AND THE AC WAS ON FULL. I AM THINKING THIS IS DUE TO DIFFERENCE IN TEMPERATURE?
VISIBILITY/WIPERJuly 7, 2020
HAD A SMALL ROCK HIT THE WINDSHIELD WHILE DRIVING ON THE INTERSTATE IN TRAFFIC. MY SPEED WAS MAYBE 50 MPH. THE IMPACT CREATED A VERY SMALL MARK ON THE WINDSHIELD. WITHIN 5 MINUTES, A CRACK FORMED THAT WAS ABOUT 3 INCHES LONG. BY THE END OF THE DAY, THE CRACK WAS OVER A FOOT LONG. I NEVER EVEN HAD A CHANCE TO GET THE WINDSHIELD FIXED.
UNKNOWN OR OTHERJuly 6, 2020
LONG CRACK IN FRONT WINDSHIELD (HALF THE LENGTH HORIZONTALLY) OCCURRED FOR NO REASON (NO IMPACT). VEHICLE WAS PARKED/STATIONARY NIGHT OF 7/3 WITH NO CRACK WHATSOEVER, THE MORNING OF 7/4 HAD THIS HUGE CRACK.
UNKNOWN OR OTHERJuly 2, 2020
I WAS COMING BACK FROM THE RIVER ON RICE ROAD (177) ON FRIDAY 6/26. TRAFFIC WAS LIGHT AND THERE WAS A CAR IN FRONT OF ME BUT QUITE A DISTANCE FROM ME SO WHEN I HEARD THE WINDSHIELD CRACK, I WAS CONFUSED AS TO WHAT IT WAS. I CHOPPED IT UP TO FAR FLYING PEBBLE THAT GOT ME, NO BIG DEAL I HAVE INSURANCE COVERAGE TO REPAIR AND FILL IN THIS SMALL CHIP. I CALLED MY INSURANCE AND TODAY 'SAFE LITE ' CAME OUT AND WAS DOING THE REPAIR AND IT CRACKED HALFWAY DOWN TO THE DRIVER'S SIDE. NEVER SEEN A REPAIR CRACK THAT MUCH THAT FAST. I HAVE HAD PEBBLES HIT OTHER CAR WINDSHIELDS AND HAVE BEEN REPAIRED WITH OUT ISSUE. EVEN THE REPAIR PERSON SAID THIS WAS NOT NORMAL.
VISIBILITY/WIPERJuly 1, 2020
2020 PALISADE WITH 15,000 MILES HIT BY A ROCK, LEAVING 2 DECENT SIZED CRACKS ABOUT AN INCH AND A HALF IN DIAMETER ON THE PASSENGER SIDE. THE WINDSHIELD TOOK A WEEK TO ARRIVE AND BE REPLACED, WHICH IN THE MEANTIME THE CRACK EXPANDED ALMOST THE ENTIRE LENGTH OF THE WINDSHIELD, CROSSING OVER TO THE DRIVER'S SIDE. THE WINDSHIELD WAS REPLACED AND TAKEN TO DEALERSHIP TO HAVE SENSORS RECALIBRATED. IN LESS THAN A MONTH FROM REPLACEMENT, A PEBBLE HIT THE WINDSHIELD, THIS TIME ON THE DRIVER'S SIDE. NOW HAVING TO REPLACE A SECOND WINDSHIELD IN LESS THAN A MONTH. AN EASY ONLINE SEARCH SHOWS THAT THIS HAS BEEN A VERY COMMON EVENT AMONG OTHER 2020 PALISADE OWNERS.
VISIBILITY/WIPERJune 30, 2020
MY WINDSHIELD LITERALLY JUST CRACKED. NO VISIBLE SIGN OF DAMAGE OR A ROCK HITTING IT. IT HAPPENED WHILE I WAS SITTING AT A STOP LIGHT. *TR
AIR BAGSJune 22, 2020
I WAS INVOLVED IN AN INTERSECTION COLLISION AND NONE OF THE AIR BAGS DEPLOYED. *TR
ENGINEJune 20, 2020
I BOUGHT THE CAR IN JAN 2020, AND FOUND THAT IT WAS LEAKING OIL ON JUNE 2020, AFTER 4500 MILES. THE OIL LEAK LOOKS TO BE SIGNIFICANT AS I HAD FOUND DROPS AND PUDDLES ON MY GARAGE FLOOR. THE OIL LEAK SEEMS TO BE COMING FROM THE TRANSMISSION/ENGINE CONNECTION AREA, OR POSSIBLY THE UPPER OIL PAN. THE CAR IS CURRENTLY STILL IN DEALER SERVICE FOR REPAIR. *TR
VISIBILITY/WIPERJune 19, 2020
I PURCHASED MY CAR FEBRUARY 2020. IN MAY 2020, WITH APPROX 3,000 MILES ON IT, WHILE DRIVING MY VEHICLE, A SMALL ROCK HIT MY WINDSHIELD. UPON IMPACT, THE CRACK SPREAD ACROSS THE WINDSHIELD. THERE WAS NO OPPORTUNITY TO GET THE "ROCK POP" FIXED. THE WINDSHIELD WAS REPLACED, OEM, BY THE DEALER. IN JUNE 2020, WITH APPROX. 5,000 MILES ON THE VEHICLE, THE SAME THING HAPPENED. NO OPPORTUNITY TO GET THE "ROCK POP" FIXED AND WILL REQUIRE A SECOND OEM WINDSHIELD. ROCKS ARE GOING TO HIT WINDSHIELDS, BUT TO HAVE A CRACK IMMEDIATELY SPREAD IS NOT THE NORM. THE INTEGRITY OF THE GLASS SHOULD BE IN QUESTION. *TR
VISIBILITY/WIPERJune 9, 2020
18' CRACK IN THE WINDSHIELD FROM AN UNDETERMINED SOURCE, NORMAL DRIVING. CRACK WAS NOTICED AFTER RETURNING TO THE VEHICLE IN A PARKING LOT, NOT PARKED UNDER ANY TREES. *TR
VISIBILITY/WIPERJune 9, 2020
CRACKED WINDSHIELD BY A SMALL PEBBLE DRIVING 65 MPH. AFTER RESEARCH, THOUSANDS OF CONSUMERS ARE SUFFERING WITH THE PURCHASE OF THE HYUNDAI PALISADE. *TR
VISIBILITY/WIPERJune 9, 2020
SMALL PEBBLE HIT WINDSHIELD AND IT CRACKED...LESS THAN 30 MINUTES FROM PICKING IT UP FROM THE DEALERSHIP THAT REPLACED THE FIRST WINDSHIELD THAT CRACKED FROM A SMALL PEBBLE. HYUNDAI IS REFUSING TO PAY FOR THE DEFECTED WINDSHIELD. RESEARCH SHOW THOUSANDS OF OWNERS ARE DEALING WITH WINDSHIELD, WIPERS, AND WIND SOUNDS. *TR
VISIBILITY/WIPERJune 8, 2020
SMALL ROCK CHIP TURNED INTO OVER A FOOT LONG CRACK OVER NIGHT. THE CHIP MUST OF OCCURRED ON A SMALL 50 MILE ROAD TRIP AND THE NEXT MORNING WHEN THE SUN COME UP THE HEAT EXPANDED THE CHIP TO OVER A FOOT LONG. CHIP OCCURRED AT THE VERY TOP OF THE WINDSHIELD IN THE BLACK AREA, CRACK FORMED GOING DOWNWARD IN A J MOTION TOWARDS THE DRIVER'S SIDE. CONTACTED THE DEALERSHIP TO HAVE IT QUOTED AND LOOKED AT. I WAS GIVEN A QUOTE OF $2,108 TO REPLACE!! THIS CAR IS BRAND NEW, 1,600 MILES AND HAVE OWNED LESS THAN 2 MONTHS. I HAVE READ OTHERS CONCERNS ONLINE AND THIS IS WAY TOO COMMON AND HYUNDAI NEEDS TO RECALL THE WINDOW SHIELD AND REPLACE. *TR
STRUCTURE,UNKNOWN OR OTHERJune 6, 2020
WHEN DRIVING I CAN HEAR WIND NOISE COMING FROM THE DRIVERS SIDE DOOR ABOUT 60 MPH. *TR
ELECTRICAL SYSTEMJune 3, 2020
2100 MILES AND THE DIGITAL AND ANALOG SPEED ODOMETER BOTH STOPPED WORKING. THE GAS GAUGE ALSO ACTED ERRATIC. IT WASN'T SHOWING THE GAS AS FULL BUT THE TANK HAD JUST BEEN COMPLETELY FILLED (PICTURE HAS EXAMPLE OF BOTH). DEALERSHIP UNPLUGGED THE BATTERY AND RESET THE VEHICLE TO FACTORY SETTINGS AND FIXED THE PROBLEM. I WORK FOR A CAR ELECTRICAL COMPONENT MANUFACTURING SUPPLIER AND IT IS BELIEVED THIS IS CAUSED BY SOFTWARE WITHIN THE INSTRUMENT CLUSTER BECAUSE THE SPEED ODOMETER AND THE FUEL GAS AREN'T CONNECTED WITHIN THE VEHICLE. *TR
VISIBILITY/WIPERJune 2, 2020
THE WINDSHIELD ON THIS VEHICLE IS DEFECTIVE IN THAT ANY MINUSCULE IMPACT HAS THE POTENTIAL TO COMPLETELY CRACK IT. I HAVE NOW HAD TWO WINDSHIELDS REPLACED WITHIN THE LAST 5 MONTHS FOR PRESUMED IMPACTS THAT WERE NOT EVEN PERCEPTIBLE FROM WITHIN THE VEHICLE. I'M NOT EVEN CERTAIN IF THE CRACKS WERE IMPACT RELATED AT ALL. I PURCHASED THE VEHICLE NEW AND HAVE YET TO OWN IT FOR A YEAR. THE WINDSHIELD ON THESE VEHICLES SEEMS TO LITERALLY BE SUSCEPTIBLE TO HIGH SPEED GRAINS OF SAND. MY FIRST CRACK COMPLETELY BLOCKED MY FIELD OF VISION AND MADE THE VEHICLE UNSAFE TO DRIVE. I HAVE OTHER VEHICLES THAT ARE OVER 10 YEARS OLD FOR WHICH I HAVE HAD NO ISSUES WITH THE WINDSHIELD, AND ARE STILL DRIVEN ON THE SAME ROADS AS THIS 2020 PALISADE NAVIGATES. THIS IS NO COINCIDENCE, SOMETHING IS WRONG WITH THESE WINDSHIELDS AND SOMEONE IS GOING TO GET HURT UNLESS THIS IS THOROUGHLY REVIEWED AND INVESTIGATED. *TR
VISIBILITY,VISIBILITY/WIPERMay 15, 2020
WINDSHIELD WILL CRACK WHEN BARELY HIT WITH ROCKS ON ROAD. I'VE HAD VEHICLE LESS THAN 10 MONTHS AND 1ST CRACK HAPPENED 3WEEKS AFTER I GOT VEHICLE. AFTER 2 ND CRACK, 1 MONTH LATER, I TRIED TO GET IT FILLED BUT IT STARTED TO RUN SO HE HAD TO STOP. SINCE THEN, I'VE GOTTEN 2 MORE CHIPS. THE PLACE I TRIED TO HAVE FILLED HAS NOW RAN COMPLETELY ACROSS THE CENTER OF MY SHIELD, ABOUT 2 FEET!!!! I HAVE NO CHOICE BUT TO REPLACE ENTIRE SHIELD. I'VE HAD 2 GLASS REPAIR SHOPS SAY THEY WON'T TOUCH PALISADE SHIELDS BC THE GLASS RUNS AND BREAKS EASILY. I BELIEVE IT TO BE DEFECTIVE!!!!! I'VE NEVER HAD TO REPLACE A SHIELD IN 30 YEARS OF DRIVING AND HAVE NEVER SEEN ONE CRACK THIS EASILY. SOMETHING IS WRONG. *TR
UNKNOWN OR OTHERMay 7, 2020
I HAVE COMPLAINED SINCE I PURCHASED THIS VEHICLE IN SEPT 2019, WHEN YOU ARE TRYING TO PARK AND YOU PRESS THE REVERSE BUTTON SOMETIMES IT TAKES TWO OR THREE TIMES PRESSING TO GET THE VEHICLE TO GO INTO REVERSE. THIS HAS HAPPENED ON FLAT ROAD, ON A HILL IN THE CITY, THIS LAST TIME WHEN I PUT IT IN REVERSE IT DIDN'T GO AND WHEN I LET OFF THE BRAKE THINKING IT WAS IN GEAR IT JOLTED FORWARD AND WRECKED INTO THE CAR IN FRONT OF ME. *TR
UNKNOWN OR OTHERMay 5, 2020
WIND NOISE BOTH FRONT WINDOWS ONLY WHEN A/C IS ON DURING DRIVING. *TR
VISIBILITY/WIPERApril 20, 2020
SCRATCHES AND HAIRLINE CRACKS IN THE WINDSHIELD.
VISIBILITY/WIPERApril 20, 2020
I HAVEN'T BEEN DRIVING MY VEHICLE VERY MUCH AT ALL AND PUSHED UP TO ADJUST MY REARVIEW MIRROR AND IT CRACKED MY WINDSHEILD.
VISIBILITY/WIPERApril 15, 2020
EITHER A SMALL STONE OR BUG HIT MY WINDSHIELD ON THE HIGHWAY IN THE LOWER CENTER AREA AND WINDSHIELD NOW HAS A SMALL SEMI CIRCLE CRACK. WHAT EVER HIT THE WINDSHIELD WAS SO SMALL I COULD BARELY HEAR IT WHEN IT HAPPENED. I'VE READ OTHER COMPLAINTS ABOUT THIS SAME ISSUE. *TR
ELECTRICAL SYSTEMApril 15, 2020
MAIN TOUCH SCREEN WILL NOT RESPOND WHEN IT IS COLD OUTSIDE. WE WERE AT OUR HOME IN WISCONSIN UNTIL OCT 30, 2019 AND IT WOULD NOT RESPOND TO TOUCH ( NAVIGATION WOULD RESPOND TO VOICE ONLY). NOVEMBER 4 UNTIL APRIL 4 2020 WE WERE IN ARIZONA ( TEMP IN THE 65-75 RANGE)AND HAD NO PROBLEMS. APRIL 4 TILL PRESENT IT WILL NOT WORK IN WISCONSIN (TEMP IN THE 40-50F RANGE). ALSO SCREEN GETS VERY WARM ALMOST HOT TO TOUCH WHEN IT WILL NOT RESPOND TO TOUCH. HOPPING IT WILL NOT START FIRE BEFORE IT GETS FIXED. *TR
AIR BAGSApril 13, 2020
TL* THE CONTACT OWNS A 2020 HYUNDAI PALISADE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE WITH A PASSENGER SEATED IN THE FRONT PASSENGER SEAT, AIR BAG SYSTEM DEACTIVATED. THE FAILURE WAS INTERMITTENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. CONSUMER CALLED THE MANUFACTURER, DEALER AND THE INSURANCE COMPANY.*JB
ELECTRICAL SYSTEM,VISIBILITY/WIPERApril 12, 2020
1) FIRST ISSUE WAS A CRACKED WINDSHIELD WITHIN THE FIRST 500 MILES. DRIVING DOWN THE HIGHWAY, NO FOREIGN OBJECT, SUDDENLY A CRACK STARTED TO FORM. 2) SECOND ISSUE IS A BLIND SPOT WARNING SYSTEM ALERT WHEN NO CARS ARE PRESENT. 3) THIRD ISSUE IS AUTOMATIC WIPER THAT SUDDENLY COME ON WHEN NO RAIN OR DEBRIS ARE PRESENT. 4) FOURTH ISSUE, BUT FAR FROM THE LAST, IS THE ONGOING WIND NOISE PROBLEM THAT HYUNDAI CAN’T SEEM TO SOLVE. IT IS SO LOUD ON THE HIGHWAY THAT THE DRONE IS LOUDER THAN THE RADIO. I’VE MEASURED THIS AS HIGH AS 86DB.
VISIBILITY/WIPERApril 8, 2020
THERE IS AN L SHAPED CRACK IN MY WINDSHIELD. MY VEHICLE ONLY HAS 1,400 MILES AND NOW THIS LONG CRACK IN THE WINDSHIELD. *TR
VISIBILITY/WIPERApril 6, 2020
DRIVING ON THE HIGHWAY AND A SMALL PEBBLE HIT THE WINDSHIELD. WENT HOME CALLED HYUNDAI DEALERSHIP INQUIRED ABOUT MY BUMPER TO BUMPER WARRANTY AND WAS TOLD THAT WINDSHIELDS WERE NOT COVERED. THE NEXT DAY THAT SMALL CRACK DOT GREW TO LINE CRACKS ABOUT 12-14' LONG. I CALLED HYUNDAI AND TOLD THEM THAT THEIR WINDSHIELDS WE'RE FAULTY AND NOT DURABLE BECAUSE THEY GREW INTO LONG CRACKS!!! I TOLD THEM THAT I DIDN'T KNOW HOW THAT COULD OF HAPPENED SINCE WE HAVEN'T DRIVEN BECAUSE OF THIS QUARANTINE ISSUE, THE ONLY LOGICAL EXPLANATION WAS THE PRESSURE INSIDE THE CAR MIGHT OF CAUSED IT??? THEY SUGGESTED I FLIP THE BILL OR FILE A CLAIM WITH MY INSURANCE AND PAY THE DEDUCTIBLE.
VISIBILITY/WIPERApril 1, 2020
WHILE DRIVING ON THE INTERSTATE AT 65 MPH, A SMALL PEBBLE STRUCK MY WINDSHIELD AND CREATED A 2 INCH "SPIDER" CRACK. THE SOUND OF THE IMPACT WAS MINIMAL AND HAD THE OBJECT THAT STRUCK MY WINDSHIELD BEEN LARGER, I BELIEVE THE OBJECT WOULD HAVE PENETRATED MY WINDOW AND POTENTIALLY CAUSED INJURY TO MY FRONT SEAT OCCUPANT. AFTER DISCUSSION WITH MANY PALISADE OWNERS ON A FACEBOOK OWNERS FORUM, OTHER OWNERS ARE EXPERIENCING SIMILAR ISSUES WITH CRACKED WINDSHIELDS FROM NOMINAL PEBBLE STRIKES. I HAVE EXPERIENCED PEBBLE STRIKES ON MY OTHER VEHICLES THAT SOUNDED LIKE A CANON BALL HIT MY WINDSHIELD WITH ABSOLUTELY NO DAMAGE AND THE PEBBLE THAT STRUCK MY PALISADE BARELY MADE A SOUND AS IT IMPACTED MY WINDSHIELD. I BELIEVE THIS IS A MAJOR SAFETY CONCERN WITH MY 2020 HYUNDAI PALISADE.
VISIBILITY/WIPERApril 1, 2020
THE WINDSHIELD APPEARS TO BE VERY PROBE TO CRACKING. WHEN PURCHASED OUR VEHICLE THE WINDSHIELD CRACKED FROM WHAT APPEARS TO HAVE BEEN A SMALL PEBBLE ON THE ROAD BUT WASN'T LOUD ENOUGH TO NOTICED. IT WAS UNTIL LATER THAT WE SAW THE CRACK HAD EXPENDED FROM THE PASSENGER SIDE TO THE MIDDLE OF THE WINDSHIELD.
UNKNOWN OR OTHERMarch 25, 2020
TERRIBLE WHISTLING NOISE COMING FROM FRONT PASSENGER SIDE WINDOW/DOOR HAPPENS WHEN AT OR OVER 60MPH. TOOK TO DEALER AND CLAIMED THEY CORRECTED, BUT NEVER WENT AWAY. NOW GOTTEN WORSE AND SAME ISSUES COMING FROM DRIVER WINDOW/DOOR.
VISIBILITY/WIPERMarch 18, 2020
A SMALL ROCK IMPACT AT THE BASE OF THE WINDSHIELD IMMEDIATELY SPREAD AND BECAME A LARGE SEMI-CIRCLE SHAPED CRACK. THERE WAS NO OPPORTUNITY TO REPAIR BEFORE SPREAD. ATTEMPTS BY MY DEALER AND ME TO APPEAL TO HYUNDAI TO COVER THE REPAIR FOR THIS BASED ON NUMEROUS COMPLAINTS OF RAPID CRACKS FOR THIS VEHICLE AND THE KIA TELLURIDE WERE DENIED. KIA HAS PROACTIVELY CONTACTED THEIR CUSTOMERS TO INFORM THEM THAT THEY ARE LOOKING INTO THE ISSUE AND KIA IS COVERING THE COSTS FOR REPAIR/REPLACEMENT. SOMETHING IS DEFINITELY WRONG WITH THE WINDSHIELD GLASS BEING USED FOR THESE COUSIN VEHICLES.
SEATS,UNKNOWN OR OTHERMarch 14, 2020
WIND NOISE FROM ALL WINDOWS AT SPEEDS ABOVE 30MPH. NOTICED THE WIND NOISE ON PICKUP OF NEW CAR FROM DEALERSHIP. SENT IN FOR 2 'FIXES' BUT PROBLEM PERSISTS. 'WALK-IN' SEAT FUNCTION IN 2ND ROW WORKS BUT NO LONGER SLIDES FORWARD. ALL WHEEL HUBS HAVE EXCESSIVE RUST. MILEAGE WHEN FIRST NOTICED THE RUST WAS ABOUT 4000 MILES. RUST LEAKS THROUGH THE WHEEL CAPS
SEATSMarch 12, 2020
I PURCHASED A NEW 2020 HYUNDAI PALISADE SEL FROM QUIRK HYUNDAI IN BANGOR MAINE ON 3/06/2020, UPON GETTING IT HOME AND USING IT WITH MY CHILDREN, WE DISCOVERED THAT THE WALK THROUGH SHOULDER BUTTON, IF PRESSED, WILL STILL CAUSE THE SEAT TO FOLD AND SLIDE FORWARD EVEN WITH A PASSENGER, AND IF THE VEHICLE IS IN MOTION THIS FUNCTION IS STILL ENABLED. I HAD MY 8 YEAR OLD TRIPLETS IN THE VEHICLE ON 3/07/2020, AND WE WERE DRIVING IN TOWN TO THE LOCAL RESTAURANT. CHILDREN, BEING INQUISITIVE, WERE INSPECTING EVERY FEATURE OF THE VEHICLE WITHIN THEIR REACH. ONE PRESSED THE BUTTON AND WE HEARD THE ELECTRONIC RELEASE, UNSURE OF WHAT THE SOUND WAS AT THE TIME, I DID AN INSPECTION LATER AND REALIZED IT WAS THE WALK THROUGH LATCH. I THEN RAN A FEW CIRCUMSTANTIAL EXPERIMENTS WITH MY ADULT SON TO TEST MY CONCERN THAT THIS FEATURE MIGHT CAUSE HARM IF ACTIVATED AT THE WRONG TIME. MY CONCERNS WERE CONFIRMED WITH THIS TEST. MY ADULT SON IN THE SEAT, PRESSED THE BUTTON WHILE I WAS DRIVING 5 MILES PER HOUR, AND THEN I APPLIED THE BRAKES. IN ONCE INSTANCE, HIS SEAT WENT FULL FORWARD AND HE WAS FORCEFULLY PROJECTED INTO THE SEAT IN FRONT OF HIM . I WAS ABLE TO DOCUMENT THIS AND HAVE FORWARDED THE VIDEO TO HYUNDAI USA, IT IS AVAILABLE FOR VIEWING ON YOUTUBE ONLY THROUGH THE LINK AT HTTPS://YOUTU.BE/A4-MSQZB-74.
VISIBILITY/WIPERMarch 9, 2020
ON 3/2/20 I WAS TRAVELING AT 49 MPH ON A CITY STREET A SMALL PEBBLE STRUCK THE WINDSHIELD IN THE TOP RIGHT (PASSENGER) SIDE BY THE A-PILLAR. THE NEXT MORNING I HAD A 24 INCH CRACK ACROSS THE WINDSHIELD.
STRUCTURE,UNKNOWN OR OTHERMarch 8, 2020
WIND NOISE DURING DRIVING AT 35-40 MPH IN CABIN NEAR DRIVER AND PASSENGER DOORS, BECOMES MORE LOUDER ON THE FREEWAY. A CRACK IN THE FRONT WINDSHIELD AFTER ROCK/DEBRIS HAD NICKED THE FRONT WINDSHIELD WHILE ON THE FREEWAY. THE CRACK QUICKLY KEEPS ON EXPANDING IN A SHORT PERIOD OF TIME AFTER GETTING NICKED.
STRUCTUREMarch 5, 2020
WIND NOISE FROM FRONT DRIVER & PASSENGER DOOR/WINDOW. INITIAL PROBLEM WAS LOW HUM/WHISTLE FROM DRIVER'S SIDE INTERMITTENT AT HIGHWAY SPEEDS. HAS HAPPENED MORE RECENTLY AT 50 MPH. MORE RECENTLY A HIGH PITCHED WHISTLE IS COMING FROM THE PASSENGER FRONT WINDOW AREA AT SPEEDS AS LOW AS 30 MPH. BOTH SOUNDS ARE VERY DISTRACTING TO THE DRIVER.
SEATSFebruary 18, 2020
TL* THE CONTACT OWNS A 2020 HYUNDAI PALISADE. WHILE DRIVING 35 MPH THERE WAS AN ABNORMAL POPPING NOISE DETECTED. THE CONTACT NOTICED THE PASSENGER SECOND ROW SEAT WAS NOT SECURED IN PLACE. THE CONTACT CALLED ROUTE 60 HYUNDAI 8575 20TH ST, VERO BEACH, FL 32966 (772) 569-6004 BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,500.
STRUCTUREFebruary 15, 2020
WIND NOISE OCCURS WITH WINDOWS/ DOORS, TO INCLUDE THE SUNROOF. IT OCCURS AT ALL VEHICLE SPEEDS. WHEN THE CAR IS SITTING, A 10MPH GUST OF WIND ALSO CAUSES THIS NOISE. THE SUN ROOF IS THE WORSE WHEN IT COMES TO THIS NOISE, BUT THE SHADE DAMPENS THE SOUND, SO IT'S NEVER OPEN.
UNKNOWN OR OTHERFebruary 11, 2020
HAVE WIND WHISTLING NOISE COMING FROM THE DRIVER'S SIDE WINDOW AT SPEEDS OVER 50 MPH.
UNKNOWN OR OTHERFebruary 11, 2020
WHISTLING NOISE IN DRIVER'S SIDE WINDOW WHEN THE CAR GOES OVER 70 MPH AND THE WIND HITS THE WINDOW AT THE RIGHT ANGLE. 3 FIXES AT THE DEALERSHIP, INCLUDING NEW SEALS. SERVICE MECHANIC SAID ALL THE CARS ON THE LOT HAVE THE SAME ISSUE, WHICH IS VERY DISTRACTING.
UNKNOWN OR OTHERFebruary 6, 2020
I DO NOT FEEL THAT THIS VEHICLE IS COMPLETELY SAFE. THERE DOOR/WINDOW AREA IS NOT SEALED PROPERLY. I DO NOT FEEL COMFORTABLE DRIVING THE VEHICLE ON THE HIGHWAY OR AT A HIGH SPEED BECAUSE THE DOOR AREA SEEMS UNSTABLE.
UNKNOWN OR OTHERJanuary 29, 2020
BLIND SPOT SAFETY WARNING KEEPS POPPING UP AFTER DRIVING FOR ABOUT 8-10 MINS. ALSO A LOUD WHISTLING NOISE FROM DRIVERS SIDE LIKE IF YOUR WINDOW IS OPEN. VERY ANNOYING WHISTLE SOUND.
VISIBILITY/WIPERJanuary 19, 2020
WINDSHIELD CRACKS EASILY. KIA HAS THE SAME ISSUE WITH TELURIDE AND KIA IS REPLACING FOR FREE IF THERE ARE CRACKING ISSUES.
STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)January 7, 2020
TWO ISSUES: 1. WARNING INDICATOR COMES ON ALONG WITH A WARNING THAT READS "CHECK BLIND-SPOT COLLISION WARNING SYSTEM." THESE WARNING COME ON AFTER DRIVING FOR ABOUT 10 MINUTES, AND COME ON EVEN WHEN NO OTHER VEHICLES ARE AROUND OR IN BLIND-SPOT. SEEMS TO BE A FAULTY SENSOR. AT TIME OF WRITING THIS, VEHICLE ONLY HAS ABOUT 500 (FIVE HUNDRED) MILES. 2. LOUD WHISTLE/WIND NOISE FROM COMING IN FROM DRIVER SIDE DOOR. OCCURS WHEN TRAVELING AT APPROXIMATELY 50+ MPH. SEEMS LIKE THE DOOR IS NOT SEALED PROPERLY, EVEN THOUGH IT IS SHUT ALL THE WAY. LOUD NOISE COULD CAUSE DRIVER TO BE UNABLE TO HEAR EMERGENCY SIRENS, WHICH COULD BE FATAL OR CAUSE TRAFFIC VIOLATIONS. WITH BOTH ISSUES THE VEHICLE IS IN MOTION, ON CITY STREETS AND HIGHWAY. THE WARNING INDICATOR WITH THE BLIND SPOT WARNING WILL EVEN STAY ON WHEN THE VEHICLE IS PULLED INTO A LOT, COMES TO A STOP, PLACED IN PARK, AND WITH NO ONE AROUND.
UNKNOWN OR OTHERDecember 28, 2019
WINDSHIELD CRACKED AT 600 MILES WHILE DRIVING ON HIGHWAY.
STEERING,UNKNOWN OR OTHERDecember 26, 2019
'CHECK BLIND SPOT COLLISON WARNING SYSTEM' ERROR MESSAGE APPEARS EVERY TRIP AFTER 10-15 MINUTES. MY PALISADE ALSO STEERS TOWARD THE CENTER LANE AND DOES NOT STAY IN THE MIDDLE OF THE LANE AS INTENDED. I FEEL VERY UNSAFE BEING SO CLOSE TO ONCOMING TRAFFIC, AND IT CAUSES ARM FATIGUE TO KEEP STEERING AWAY FROM THE CENTER. FINALLY, THERE IS A GREAT DEAL OF WIND NOISE COMING THROUGH THE DRIVER'S SIDE WINDOW/DOOR AS I DRIVE AT MEDIUM TO HIGH SPEEDS.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKESDecember 23, 2019
WE PURCHASED OUR 2020 HYUNDAI PALISADE LIMITED SIX WEEKS AGO. CURRENTLY HAS 3000 MILES. THE BLIND SPOT COLLISION WARNING SYSTEM (BSCW) HAS A MALFUNCTION AND STOPS WORKING AFTER DRIVING A FEW MILES ON BOTH HIGHWAY AND CITY/COUNTRY ROADS. THERE ARE NO CARS OR TREES/OBSTACLES AROUND THE CAR WHEN IT DEACTIVATES. RESTARTING THE CAR RESETS THE BSCW SYSTEM, BUT IT MALFUNCTIONS AGAIN IN A FEW MILES. WHEN THE SYSTEM IS DEACTIVATED, WE CANNOT TURN OFF BLIND SPOT ACTIVE ASSIST--IT GIVES A CONTROLLER ERROR. WE TRIED SHUTTING OFF THE BSCW SYSTEM INDICATOR IN THE HEADS-UP DISPLAY. THAT DOES NOT FIX THE PROBLEM
STRUCTUREDecember 21, 2019
THERE IS A VERY LOUD WHISTLING NOISE AT THE DRIVERS DOOR WHEN DRIVING AT HIGHWAY SPEEDS WITH A RIGHT TO LEFT CROSSWIND. I DISCOVERED THIS ON A 2000 MILE TRIP I TOOK RECENTLY, AND MY EARS ARE STILL RINGING TWO WEEKS LATER. I MAY HAVE HEARING LOSS.
UNKNOWN OR OTHERNovember 26, 2019
GETTING A BAD WHISTLING SOUND FROM THE DRIVERS DOOR WHEN YOU GO ABOVE 50 MILE PER HOUR.
UNKNOWN OR OTHERNovember 24, 2019
WHISTLING SOUND DRIVER DOOR AT 70 MPH OR HIGHER
AIR BAGSNovember 20, 2019
RECEIVED A POSTCARD FROM MY HYUNDAI DEALER STATING TO CALL THE DEALERSHIP ABOUT A FACTORY RECALL. CALLED THE DEALERSHIP AND WAS INFORMED OF AN AIRBAG PROBLEM SO I MADE AN APPOINTMENT FOR REPAIRS. SERVICE WRITER AT THE DEALERSHIP INFORMED ME THE RECALL CONCERNED REPLACING SIDE CURTAIN AIRBAGS. I CHECKED THIS NHTSA WEBSITE AND THERE IS NOTHING CONCERNING A RECALL FOR AIRBAGS.
STRUCTURENovember 16, 2019
THERE ARE TWO COMPLAINTS... 1. WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, A CRACK DEVELOPED IN THE MIDDLE OF THE WINDSHIELD, JUST BELOW THE REAR-VIEW MIRROR MOUNT. PER THE DEALERSHIP RECOMMENDATION WE WENT TO SAFELITE FOR AN OPINION ABOUT THE CAUSE, SINCE WE HAD NO MEMORY OF ANYTHING HITTING THE WINDSHIELD, AND THE SAFELITE MANAGER PROVIDED A WRITTEN OPINION (VIA EMAIL) THAT THERE WAS NO EVIDENCE OF IMPACT, AND IT WAS HIS OPINION THAT THERE WAS A DEFECT IN THE GLASS. HYUNDAI CORPORATE STATED THAT SINCE WE COULD NOT PROVE A DEFECT EXISTED, IT WOULD NOT BE COVERED BY WARRANTY. 2. SIMILAR TO SEVERAL OTHER COMPLAINTS, THERE IS A LOUD VIBRATION THAT EMINATES FROM THE DRIVER SIDE WINDOW/DOOR WHENEVER THE VEHICLE REACHES 50MPH OR HIGHER. USUALLY A DECREASE IN SPEED MITIGATES THE NOISE, BUT IF CAN BE RATHER DEAFENING WHILE DRIVING ON THE HIGHWAY.
STRUCTURENovember 13, 2019
WHILE DRIVING OVER APPROXIMATELY 35 MPH, WIND NOISE FROM DRIVER'S DOOR.
UNKNOWN OR OTHERNovember 6, 2019
HEARING LOUD WIND NOISE FROM DRIVER'S DOOR WHILE DRIVING AT SPEED STARTING FROM 35 MPH AND IT BECOMING EVEN WORSE WHEN THE SPEED IS INCREASED.
VISIBILITY/WIPEROctober 21, 2019
WHILE IN MOTION ON A HIGHWAY A VERY SMALL FOREIGN OBJECT HIT THE LOWER SIDE OF THE WINDSHIELD IN FRONT OF THE DRIVER. THE SOUND OF THE HIT WAS BARELY AUDIBLE SO THE OBJECT HAD TO BE VERY SMALL. I DON'T SEE HOW SUCH A SMALL OBJECT COULD BREAK A WINDSHIELD ON A 2 WEEK OLD VEHICLE
STEERING,VISIBILITY/WIPERSeptember 22, 2019
LESS THAN 2 MONTHS INTO A BRAND NEW VEHICLE, THE WINDSHIELD CRACKED DURING A RAINSTORM ON THE HIGHWAY ALONG THE LINE OF THE WIPERS. NOTHING HIT THE WINDSHIELD OTHER THAN RAIN. THE DEALER IS MAKING US PAY OUT OF POCKET FOR RECALIBRATION AND TINTING, DESPITE THE FACT WE HAVE INSURANCE. SAFELITE IS REPLACING THE WINDSHIELD. IT TOOK 3 WEEKS TO GET THE WINDSHIELD. ALSO, THE STEERING MOTOR HAD TO BE REPLACED IN LESS THAN 2 MONTHS.
POWER TRAINSeptember 6, 2019
PURCHASED VEHICLE AND WHEN WE DROVE IT AT HIGHWAY SPEEDS (64-75) THERE WAS A SEVERE VIBRATION WITH LOW FREQUENCY RUMBLING (SOUNDED AS THOUGH DRIVING ON RUMBLE STRIP). IF WE DROVE ABOVE 75 THE VIBRATION WOULD LESSEN. WE BROUGHT IN INTO THE DEALER AND ON THE FIRST VISIT THEY FIRST BALANCED TIRES, NO CHANGE NOTICED ALTHOUGH THEY GAVE US THE VEHICLE BACK. SECOND VISIT THEY REPLACED REAR TIRES AND FORCE BALANCED ALL TIRES, NO CHANGE. THEN THEY REPLACED FRONT TIRES AND REPLACED THE REAR DRIVE SHAFT AFTER HAVING TOLD US TWO WEEKS PRIOR THAT THEY HAD MEASURED THE FIRST ONE AND IT WAS WITHIN HYUNDAI SPECS. THE REPLACING OF THE DRIVE SHAFT IMPROVED THE LOW FREQUENCY VIBRATION BUT DID NOT COMPLETELY ELIMINATE IT. WE ARE CURRENTLY WAITING TO HEAR BACK FROM HYUNDAI CORPORATE FOR A BUY BACK.
SUSPENSION,WHEELS,UNKNOWN OR OTHERAugust 18, 2019
SINCE PURCHASING MY PALISADE, IVE FELT CONSTANT VIBRATING COMING FROM THE GAS PEDAL WHILE DRIVING. IT SEEMS TO HAVE GOTTEN PROGRESSIVELY WORSE AND NOW FEELING VIBRATING IN THE STEERING WHEEL AND BRAKE PEDAL. THERE IS NO VIBRATING WHILE STATIONARY.