94 consumer complaints have been filed with NHTSA for the 2019 Honda Insight. Click any complaint to view the full owner description.
ELECTRICAL SYSTEMMarch 9, 2026
The contact owns a 2019 Honda Insight. The contact stated that while driving 75 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, several unknown warning lights were illuminated. The contact stated that the failure had occurred while driving on a busy highway. The vehicle was driven onto the off-ramp and turned off the vehicle. The vehicle was started; however, the failure reoccurred. The vehicle was taken to the dealer, where it was diagnosed with a corroded connector and broken pin at the leak detection pump in the rear of the vehicle. The contact was informed that the leak detection module and wiring harness needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 81,000.
POWER TRAIN,ELECTRICAL SYSTEMJanuary 15, 2026
Car was put into reverse to perform a T turn to drive in the opposite direction on 1/14. The "D" button was depressed to place the car into Drive. The car quickly accelerated backwards and crashed into the mailbox. Service Advisor at the David McDavid Honda Dealership was contacted yesterday regarding the issue but no response has been received yet. It is unknown if the backup camera was visible since attempts were being made to try to stop the car. Not much time was allowed.
Crash reported
NHTSA #11711072ELECTRICAL SYSTEM,UNKNOWN OR OTHERJanuary 12, 2026
Back up camera stopped working, no blown fuses and the system updates I can do on the car from the touch screen say everything is up to date. My car has no open/not repaired recall for this.
FORWARD COLLISION AVOIDANCEDecember 25, 2025
The Honda Sensing suite's CMBS uses a combination of a front-facing camera and a radar sensor, it detected a sewerage as a hole and steel plates as a hole and made a sudden unsafe stop. Collision Mitigation Braking System (CMBS) experiencing a false positive. We were going to like 15-20 over the steel plate and it made an emergency unsafe stop. It keeps doing it over and over. At this point it’s becoming really unsafe so I wanted to report it. It stopped all of sudden and made my neck in pain as my wife’s back. No the problem has not been talked to the dealer or they never told me about this kinds of problems will happen. No any warning lamps.
UNKNOWN OR OTHER,SERVICE BRAKESOctober 13, 2025
While stopped at a train track, I used the Brake Hold feature and it was on when suddenly without touching peddles the car went forward and I hit the car in front of me
Crash reported1 injury(ies)
NHTSA #11693066SERVICE BRAKES,FORWARD COLLISION AVOIDANCESeptember 5, 2025
On [XXX] while driving my 2019 Honda Insight Touring at approximately 35 mph on [XXX] , the vehicle’s automatic emergency braking system suddenly activated without any obstacle present. The car braked very hard, creating a dangerous situation in traffic. This was not the first time it has happened. The same issue occurred on two separate occasions in 2022, also with no vehicles or obstacles nearby. Each time, the system engaged abruptly and without warning. I am concerned about the safety risk of the Collision Mitigation Braking System (CMBS) activating erroneously, as it could easily cause a rear-end collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER,VISIBILITY/WIPERAugust 22, 2025
The air conditioning system in my 2019 Honda Insight Touring Edition has failed three times in the last 3 years. Why is this a safety issue? In Southern California summer temperatures reach into the 90s and driving without air conditioning is impossible for any distance. For example today it is 93 degrees Fahrenheit in Los Angeles. It's impossible to use my car without air conditioning. Additionally, the A/C failure causes water vapor to condense on the windshield glass making it difficult to see through it and is an additional safety issue. The AC failure in the Honda Insights is a known issue to Honda USA. They have extended warranties of the air conditioning units to 10 years. This acknwledgement proves that Honda know of the issue and don't want to resolve it for consumers.
LANE DEPARTUREAugust 1, 2025
The lane departure warning system in my Insight has, for the six years I have owned it, regularly been confused by shadows on the road - flashing a departure warning and trying to adjust the steering while I am driving within my lane. I was prompted to write this today because the LDS went off four times during my 8-mile drive to work this morning. It's mostly been a distracting annoyance, but as far as I know the system can't be disabled - just turned off manually every time the car is started. In sum: the vast majority of the times the lane departure system has alerted, the vehicle has not in fact been departing from a lane, but the LDS appears to be responding to shadows on the road - particularly in the morning and afternoon when shadows are darkest, and specifically while crossing a cable-stayed bridge (the cables cast lines of shadows across the roadway). I will put a date in your form, but this has been going on since I bought the vehicle in 2019.
UNKNOWN OR OTHER,VISIBILITY/WIPERJuly 8, 2025
I have a 2019 Honda Insight that has had two previous air conditioner failures that were covered under an extended warranty that Honda issued for the compressor and condenser based on known problems with the system. The air conditioner, as of 6/2025, has again failed for the third time. The local dealer Victory Honda of Morgan Hill diagnosed a leaking evaporator which Honda is refusing to cover as the car is out of factory warranty. Upon researching the matter online I learned it is a widespread issue and even resulted in an unsuccessful class action lawsuit. The air conditioner failures are a safety issue because the defroster does not function effectively without it. This can result in fogged windows causing impaired visibility while driving. I believe that the evaporator repair should be included in the 10 year air conditioner condenser and compressor warranty that Honda previously issued. The air conditioner is a closed system and whatever the root issues causing failures are, they don’t appear to be limited to just the two components covered under the extended warranty that Honda issued.
UNKNOWN OR OTHERMay 27, 2025
Consistent failure of A/C Evaporator and Condensor, which causes failure of entire A/C system and requires expensive replacement parts/repairs. Recall issued on Condensor but not on Evaporator, which makes no sense. Both are needed for A/C to run. The leaks from condensor and evaporator impact function of the engine by making it skip on acceleration. It also impacts the filter systems. Dangerous for health and safety.
SERVICE BRAKES,FORWARD COLLISION AVOIDANCEMarch 12, 2025
Driving normally about to enter a clear intersections when the brakes automatically fully engaged bringing the vehicle to a complete stop. There was nothing in front of me, and no cars about to cross in front of me. Lucky there was no accident and I was able to continue on. There have been no issues, inspections, or changes leading up to this incident.
SERVICE BRAKESFebruary 24, 2025
The contact owns a 2019 Honda Insight. The contact stated that while her husband was driving the vehicle at an undisclosed speed, the automatic braking system failed to deactivate as intended. There was no warning light illuminated. The contact stated that an appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
FUEL/PROPULSION SYSTEMFebruary 3, 2025
The car was serviced due to a recall about fuel pump defect and after the service, the car was halted in the middle of the trip. This incident is not acceptable and especially the recall service was supposed to fix that problem. The sudden stop of malfunctioning fuel pump could cause collision, injury and possible lives!
VISIBILITY/WIPERJanuary 29, 2025
Was taken into the dealership on 1/27 for an oil change and a general check-up. This morning 1/29 before starting up the vehicle noticed that the windshield had cracked windshield that looked like it was due to a bubble being created between the panes of glass which caused it to crack and shatter. This is not only a safety concern but an issue as well. Thankfully I was not driving the vehicle at the time that this happened.
FORWARD COLLISION AVOIDANCEJanuary 20, 2025
I experienced an inadvertent emergency braking action in my 2019 Insight while cruising at highway speed. I was in the right lane, which had just doubled in width due to an on-ramp joining the highway. This situation will sometimes confuse my car's Lane Keeping Assist System, causing a side-to-side shudder or swerve, but in this case the Automatic Emergency Braking activated, causing me to lose about 10-15 mph in speed. There were no other cars around, and I never lost control of the vehicle. Most of the time, an AEB activation like what I experienced is completely harmless. There are no other cars around, and the road surface is good enough to prevent a loss of control. If another car is close behind or the road surface is extremely poor (ice, substantial water, etc.), this experience could possibly result in a rear-end collision or a spin-out. Because my AEB incident was harmless, I never reported it to the police, insurance, dealership, or manufacturer. I'm unaware of any warning lamps, messages, or symptoms before or after that could be related to the incident. As you can see, my report is anecdotal and I didn't save any precise documentation (e.g. dashcam footage) from when the incident occurred. My main goals in reporting are to corroborate the potential issue in investigation EA25002 and add my car's VIN as another data point.
FORWARD COLLISION AVOIDANCEDecember 18, 2024
I was stopped at a stoplight and then the light turned green. I began to accelerate and immediately and simultaneously my car began flashing BRAKE, beeping, and slamming on the brakes. I came to a literal grinding halt. There was no car in front of me nor was one merging into my lane. It was completely unwarranted and quite honestly frightening. There was a car behind me but thankfully they did not hit me. The CMBS clearly malfunctioned. Because there was no collision I did not file a police report. This however did put me at a huge risk of getting rear ended. The car has not been inspected since as this is not an open recall. There were no warning signs (lamps, messages, etc) before this occured.
FUEL SYSTEM, GASOLINEDecember 12, 2024
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
SEAT BELTSDecember 7, 2024
When we took it in for the front seat, buckle recall, we informed the dealership there was an issue with the driver side rear seatbelt. At that time, we only had two kids. Now we have three children, and we are not able to buckle all our children in the backseat. Each time we take the car to the dealership for an oil change we tell him the same issue they state there is no recall and won’t look at it. . How can you help?
FUEL SYSTEM, GASOLINEDecember 6, 2024
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
SEAT BELTSDecember 3, 2024
AFTER PREVIOUS RECALL 748083 WAS PERFORMED THE SEATBELT LATCH FAILED INTERNALLY.
FUEL SYSTEM, GASOLINENovember 14, 2024
See attached document for complaint.
FUEL SYSTEM, GASOLINENovember 13, 2024
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
FUEL SYSTEM, GASOLINENovember 6, 2024
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing engine hesitation while driving. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. Parts distribution disconnect.
UNKNOWN OR OTHEROctober 25, 2024
Vehicle a/c system did not effectively cool cabin in warm weather on long drives. Last trip there were white particles coming from the vents. There is a known issue with the systems and Honda extended the warranty on a/c system due to problem condensors. Brought it to a dealer who found that the evaporator was leaking causing refrigerant to enter cabin area. Dealer quoted over $1500 to replace a part that was defective from the factory. Vehicle is out of bumper to bumper warranty and Honda has refused to cover the repairs.
AIR BAGSSeptember 26, 2024
While driving on or around September 4th, 2024, a warning light appeared on my dashboard. The warning stated “Supplemental Restraint System (SRS) Problem. See Your Dealer.” I took my car to Hare Honda for an inspection and service on September 18th, 2024, and was informed that the diagnostic process would need the car to be in the shop overnight. I rescheduled my diagnostic service for September 26, 2024. On the 26th, I received a notification regarding the diagnostic test and the warning turned out to be an internal issue with the Air Bag Control Module and it needed to be replaced. The cost for this replacement was quoted at $1,353.91. I tried searching for any recalls for my vehicle and could not find any active ones. I dug a little deeper and found out that Honda has a safety recall for the same SRS issue regarding the module used to deploy airbags. The NHTSA recall number is 18V664000 and the Honda recall numbers are B2R, C2P, and Z2Q. I tried searching for a place to claim that my car should be part of a recall that is no longer active, but I could not find a place to submit a claim for it until I found the reporting tool for the NHTSA. Any assistance would be appreciated, especially because this seems to be part of the same part that had a recall in the past and I was not notified. Looking forward to hearing from anyone! I will likely have to approve the service because I am using my car for an extended road journey on October 3rd. 2024.
FUEL SYSTEM, GASOLINESeptember 25, 2024
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Sloane Honda Service (9903 Bustleton Ave., Philadelphia, PA 19115); but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
FUEL SYSTEM, GASOLINESeptember 11, 2024
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
FUEL/PROPULSION SYSTEMSeptember 11, 2024
If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA.
FUEL SYSTEM, GASOLINEAugust 6, 2024
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that while driving on several occasions at various speeds, the vehicle failed to accelerate as intended and lost motive power. The contact stated that the failure was mostly noticeable while making left returns and the vehicle did not accelerate as needed. On one occasion, the vehicle was taken to a dealer where it was diagnosed and determined that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
FUEL SYSTEM, GASOLINE,SERVICE BRAKESAugust 5, 2024
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 60 MPH, the vehicle was losing motive power. The contact stated that the message “Engine Overheating” had flashed on the instrument panel. The contact pulled over and then stopped the vehicle and waited 15 minutes before restarting the vehicle. The contact stated that the failure had become a recurring failure with the check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the water pump needed to be replaced. The vehicle was repaired. The contact stated that the check engine warning illuminated and the vehicle almost stalled. Additionally, the contact stated that the check brakes message was displayed and the stabili-trak warning light was illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 133,000. VIN tool confirms parts not available.
UNKNOWN OR OTHERAugust 4, 2024
Backup camera failed and displaying rainbow colors. Persistent issue. Creates a safety hazard due to backup camera being inoperable.
FUEL/PROPULSION SYSTEMJuly 24, 2024
I am writing to report a potentially serious safety issue with my vehicle. My car recently had its fuel pump replaced/repaired as part of a recall. However, only about 2 years after this recall repair, my car stopped accelerating while I was driving. This left me and my toddler stranded in the middle of the road in 110 degrees, creating a dangerous situation for us and other drivers. I took the vehicle to the dealership, where they diagnosed that the fuel pump needs to be replaced again. This is concerning as fuel pumps are typically expected to last up to 100,000 miles, and mine was just recently replaced/repaired due to the recall. This incident has caused significant hardship: It put my child and me in a potentially dangerous roadside situation. I lost a day's wages due to being unable to get to work. I am now faced with paying for over a thousand dollars of repairs, as I have no other option. I need my vehicle to get to work and transport my child. I am concerned that there may be a persistent issue with the fuel pumps in this vehicle model, or that the recall repair was not performed adequately. My Honda Service Consultant mentioned that there was a Honda bulletin letting them know of this sort of problem in cars that my make/model/year falls under and beckoned to another car with seemingly the same issue. This leaves me wondering why a, to all intents and purposes, common issue is a bulletin for instead of a recall. I request that the NHTSA investigate this matter to ensure the safety of other drivers who may have had the same recall repair. Thank you for your attention to this matter.
FUEL SYSTEM, GASOLINEJuly 9, 2024
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
FUEL SYSTEM, GASOLINEJuly 8, 2024
The contact owns a 2019 Honda Insight. The contact stated that after opening the fuel cap, the contact became aware that there was smoke coming from the fuel filler neck. Additionally, the contact heard boiling gasoline coming from the fuel tank. Later, while refueling the vehicle, the fuel nozzle was inserted into the fuel filler neck and fuel streamed out from the fuel filler neck. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The contact stated that the outdoor temperature was 118-degrees during the failure. The failure mileage was 125,000. The VIN was not available.
FORWARD COLLISION AVOIDANCEMay 25, 2024
Was driving 35-40 MPH.. no cars or objects in front of me. Vehicle automatically applied the brakes and almost brought me to a complete and abrupt stop. The vehicle behind me almost collided with me. This has happened multiple times.. with yesterday (5/24/24) being the worst. I also reported this to the Honda dealership where vehicle was purchased.
FUEL SYSTEM, GASOLINEMay 23, 2024
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts Distribution disconnect
FUEL/PROPULSION SYSTEMApril 15, 2024
I received a letter from Honda indicating a recall for the fuel pump impeller. The only thing Honda failed to say was for me to go to a dealership to get this fixed. Instead they sent a letter saying that they know the recall is needed but they didn’t know when they would have the piece available. I believe the letter was received in January 2024. Still to this date I haven’t received a letter from Honda indicating to take my vehicle in for repair. I am not sure how Honda is not prioritizing this as according to their letter our cars can stall while driving causing an accident. I would like my vehicle fixed as I don’t want to drive everyday and worry that my car will stall and possibly kill me. I have felt my gas pedals to feel weird as there’s times that I push the gas and my car accelerates too fast and there are times when I take my foot off the gas pedal it like shakes a little. My car has been feeling very different with regards to the gas pedal. I am concerned that it has to do with the recall.
FUEL SYSTEM, GASOLINEMarch 29, 2024
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part would not be available until Fall 2024. The contact stated that the manufacturer had exceed a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
AIR BAGSFebruary 22, 2024
There was nothing wrong with my car previously. I was driving down a main road in my town and accidentally tried turning in somewhere that wasn't a road, going under 10mph I rode atop an island in the road and my steering wheel airbag popped. I do not know if that is supposed to happen when driving at such a speed but I believe it shouldn't have. The damage has not yet been inspected. My safety was put in danger as I freaked out over said airbag being popped. There is no other damage to the car.
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCEFebruary 22, 2024
I’m having two continuous, multiple incident, problems that the dealership swears up and down do not exist. I have tried calling the dealership multiple times, and the national Honda customer service line. Problem number one, sudden, breaking while driving at highway speed with no vehicle or other objects in front of me. Second problem is the adaptive cruise control no longer is activated on the vehicle after the most recent software update. Although Honda says they have not removed this component from my car or it’s software, the vehicle no longer slows down automatically when approaching a vehicle from behind while cruise control is activated
FUEL/PROPULSION SYSTEM,LANE DEPARTUREFebruary 20, 2024
Fuel pump damage. 2019 and 2020 have recalls but not in this Vin range. Same failure issue though presents.
FUEL SYSTEM, GASOLINEFebruary 15, 2024
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
SEAT BELTSFebruary 1, 2024
The contact owns a 2019 Honda Insight. The contact stated that the release button for the front driver’s side seat belt had remained stuck in the release position. Due to the failure, the contact was unable to securely latch the seat belt. The vehicle was taken to the dealer where the contact was informed that the seat belt could not be repaired since to the seat belt warning light was not illuminated. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 23V158000 (Seat Belts). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.
FUEL SYSTEM, GASOLINEDecember 26, 2023
The contact owns a 2019 Honda Insight. The contact stated while driving 45 MPH, the check engine warning light and several other unknown warning lights illuminated, and the vehicle decelerated. The contact was able to drive the vehicle to the residence; however, the failure persisted. The vehicle was not part of the NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The manufacturer was made aware of the failure. The failure mileage was 157,000.
TIRESSeptember 26, 2023
Hankook complaint #FDK4920160
SEATSSeptember 18, 2023
The front driver seat parts that attach to the floor are getting rusted away.
SERVICE BRAKES,FORWARD COLLISION AVOIDANCEAugust 12, 2023
I drove into my friends driveway with my foot on the brake to drop her off. All of a sudden my car lurched forward damaging my friends garage door and the foundation of her house. I had zero control of the car at that point. I plan on notifying Honda. There were no warning lights, or messages prior to this disaster.
Crash reported
NHTSA #11538133ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCEAugust 11, 2023
i was going home from work in my Honda insight 2019 and all of a sudden my car started showing all kings of warnings every single indicator was on and my car started to spin and hit the side railing of the highway i almost died that day no airbags deployed that is also an other safety function did work that day. Honda refuse to take any kind of responsibility for the car malfunction i called and ask for help they said go ahead buy a new car we can't help you with anything. my request to the department is take a action against HONDA so no other family or any other driver go through this. and no one lose love ones.
Crash reported
NHTSA #11537966ENGINEJuly 14, 2023
Engine light came on around 60,000 miles. Indicated cylinder 4 compression off. Eventually diagnosed as blown head gasket resulting in engine replacement costing over $4300. I was told there was an extended warranty on the 2017 and 2018 models but not the 2019 model year. I did purchase one of the first insights produced in the 2019 model year and wonder if I received an engine with the same issue as the 2018.
SERVICE BRAKESJuly 9, 2023
The brakes failed and the yellow light that comes on as you are approaching another vehicle failed to come on along with the car not slowing down. The drivers foot was on the brake but the car wasn’t stopping. This caused the driver to rear end another vehicle causing a car crash. The dealer was asked about reading the computer to confirm brake failure but was advised they do not have the equipment to read the computer in the vehicle. There was no warning prior to the failure of the brakes not working.
Crash reported
NHTSA #11531137FORWARD COLLISION AVOIDANCEMay 12, 2023
The contact who is an attorney, called regarding the crash of a 2019 Honda Insight and another vehicle. The contact stated that while the Honda Insight driver was driving approximately 65 MPH with the Forward Collision Avoidance: Adaptive Cruise Control activated, the vehicle crashed into the rear of another vehicle. The contact stated that the Forward Collision Avoidance: Automatic Emergency Braking feature malfunctioned, and failed to prevent the crash. The contact stated that the air bags in the Honda Insight deployed. Unfortunately, the driver of the other vehicle died in the crash. The driver of the Honda Insight was arrested; however, there was no information regarding injuries being sustained. The contact stated that the driver was found to not be intoxicated and was not distracted while driving during the crash. The contact stated that the driver might have fallen asleep from exhaustion during the crash. The contact stated that both vehicles were towed away from the scene and the Honda Insight was deemed a total loss. A Police report was filed. The contact was unaware if medical attention was sought by the driver of the Honda Insight. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 32,000.
Crash reported1 injury(ies)
NHTSA #11521733FUEL/PROPULSION SYSTEMFebruary 25, 2023
Fuel pump failed issue causing gas gauge and battery not to register levels
FORWARD COLLISION AVOIDANCE,LANE DEPARTUREDecember 22, 2022
I started the car on December 9th to find a bunch of errors. All the sudden I have lost my cruise control, collision prevention assist, light assist, and other features. I immediately took the car to the nearest Honda dealership near my home and got it checked out. The code showed that part #36163-TXM-A45, a camera used for these features, had failed. I was told by Jessie Loso, the repair representative, that the part will need to be replaced. The car had only 14,763 miles on it however because it was barely driven during COVID lockdowns. Now the original part was not damaged and it had failed on its own for no apparent reason. The only reason that we were given by Victory repair department is that the car was left out in the elements. This was not an appropriate excuse for this failure considering we live in an area where many people park on the street or use their garages for storage, due too lack of space in their homes. I was told by Victory Honda in San Bruno. CA to call Honda about the defect in the part and for reimbursement. The complaint was placed with Sady Case #13552610 on December 22nd with Honda itself. I was told that since there was no recall on the part itself, that I would not be reimbursed and that I would not get an extension on my warranty. I asked to speak to a manager or supervisor because I was not even being heard out by the representative. I was informed that a manager would get back to me eventually, but I would still not be reimbursed for a part that had failed for no apparent reasons or damage. I am writing this report today because this part is tied into many safety functions of the car. If the part has malfunctioned in this way, then who is to say that the car won’t break randomly due to the same part. I find this extremely concerning and was told by BAR in California to report it to the NHTSA just in case it is a consistent issue with Honda vehicles.
ELECTRICAL SYSTEM,BACK OVER PREVENTIONSeptember 19, 2022
The contact owns a 2019 Honda Insight. The contact stated that the after starting the vehicle and shifting to reverse(R), the backup camera failed to display an image, creating a visibility hazard for the driver. Additionally, while the vehicle was parked several electrical features could not be accessed, with a message stating that the features could not be accessed because the vehicle was in motion. The cause of the failure was not yet determined. The local dealer was contacted and a service appointment was schedule. The manufacturer was not notified of the failure. The failure mileage was 27,000.
BACK OVER PREVENTIONSeptember 15, 2022
Rear view camera Camera suddenly changed colors and is blurry. Cleaned multiple times and it is still always like this now. Shows neon bright colors instead of reality. Needs software update possibly?? There was a recall for this before and it was fixed by previous owner. But there may need to be a new update drivers are not aware about?
FORWARD COLLISION AVOIDANCEJune 2, 2022
I was driving down the street and a car slowed down way in front of me. While I was braking my automatic braking system turned on and brought me to a complete stop. This caused my car to get hit from the back. The automatic braking does not slow down the car, it brings the car to a complete stop. Another incident, I was driving on the highway with nothing was in front of me and the brake signal started flashing and slowing the car down.
Crash reported
NHTSA #11467239LANE DEPARTURE,ELECTRICAL SYSTEMJune 1, 2022
When you turn on the right indicator the camera which shows the right right side of the vehicle it either does not turn on or when it turns on it turns off within a second there is no recall I just wanted to make sure that it's reported and fixed by Honda as a safety issue.
LANE DEPARTUREMarch 25, 2022
Lane keep assist doesn't response on a clean white dotted lane. In most occasions. I have seen several forums discussing the same issue. Plus the information system crashes mid way driving in ex trim. Which causes buzzing sharp noise and distraction while driving.
FORWARD COLLISION AVOIDANCEFebruary 28, 2022
Driving on the highway in the evening with no obstruction ahead of the vehicle, the "Automatic Emergency Braking" system engaged, giving an audible alert, visual alert, and applied braking enough to accelerate the car from 65 mph to 40 mph. No one was behind us luckily so there was no crash or injury but there easily found have been. I took the car in for repair and the service techs found no issue with the car or the system. I have now seen this reported in Accords which share much of the same design and technology as the Insight. Please add this to the the complaint list for the outstanding issue so Honda will include the Insight into their analysis.
FORWARD COLLISION AVOIDANCEFebruary 28, 2022
the automatic breaking system seems to be malfunctioning and is available for inspection upon request. safety of occupants at risk due to possible accident caused by unwarranted breaking. the problem cannot be consistently reproduced and was not confirmed by dealer or independent service center the vehicle has not been inspected by manufactuer, police or insurance reps the system would inadvertently be activated on previous occasions. but on this last instance, the breaking was harder and more sudden and was activated when there was no danger of frontal collision.
FORWARD COLLISION AVOIDANCEFebruary 26, 2022
Both types of errors have occurred multiple times. Sometimes, the forward collision warning system triggers when no obstruction is present. More frequently, the adaptive cruise control decelerates even when no car is nearby or the car in front of me has not decelerated. In both cases, depressing the accelerator pedal overrides the automatic braking and avoid an accident.
SEATS,UNKNOWN OR OTHERJanuary 2, 2022
A passenger became locked and trapped in the rear seat compartment after the driver and key fob walked away from the vehicle. The childproof lock setting in either the locked or in the unlocked position does not eliminate the trap. The problem is not addressed in the driver manual. It is highly likely that a passenger will eventually be killed as a result of this design in the event they are trapped in either hot or cold weather.
AIR BAGSJanuary 2, 2022
I was driving on the freeway driving approx 70 mph when i was involved in a near head on collision from another car that had lost control and spun around into me. And the air bags did not deploy causing my head to hit the driver side pillar and i have shoulder and lower back pain and right knee pain
Crash reported2 injury(ies)
NHTSA #11445890AIR BAGSOctober 15, 2021
The floor wire harness under the driver's seat was incorrectly routed and caused the harness to break when the seat was moved to close to the end of the back. This break then caused the a fuse to blow "freezing" the drivers seat and the Secondary Restrain System (SRS) to fail with a warning light. The car was inspected by Howdy Honda and confirmed that the cable (harness) was routed incorrectly. Nobody else has inspected the vehicle. This incident occurred in may of 2021. Here are the words from [XXX], the Honda Agent that inspected the car: Hello [XXX], The problem with your vehicle is that the section of harness going from the floor to your seat was wrapped around a portion of the lower seat frame. Because the harness was wrapped and did not have it normal length of travel the seat could not move it's full length of travel. The reason that the seat restraint lights are on is because of the added tension on these wires from being wrapped up. some of the wires broke resulting in the warning indicators illuminating. This is a safety issue for several reasons. One you cannot adjust your seat to comfortably fit a driver of different sizes. Secondly with the warning indicators on for the supplemental restraint system, in the event of a collision, the airbags, seat restraints, and other safety features will not activate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
POWER TRAINJuly 18, 2021
My car failed to chage gears that I had to get car towed to a Honda dealer. The technician stated that the reason for failure was unknown but just resetted the system. I'm afraid that this might happen again.
ENGINEJune 19, 2021
There were 2 recalls on my car and both have been serviced. But I keep having issues with a whole host of sensors including check engine light that lights up every week and the car is practically unusable. When the check engine and other lights/sensors trigger, the gas pedal is practically useless and cannot accelerate the car. This is a big problem when I'm on the road and might lead to catastrophic accident. I have taken my car several times to have it checked and I'm still having issues. Of late I keep hearing a whole lot of fan that are whirling and I could feel heat inside the car even when a/c is on. I have a feeling that this car has serious cooling issues and I'm feel unsafe driving this car. I would appreciate your help in this regard.
AIR BAGSJune 13, 2021
I was involved in an accident on 6/9/2021, where I was rear ended which caused tremendous damage. No air bags deployed. I have a fractured nose, large bump on head, whiplash, very badly hurt left arm and also have problems with my right motor skills.
Crash reported1 injury(ies)
NHTSA #11420742FORWARD COLLISION AVOIDANCEFebruary 13, 2021
I BOUGHT MY NEW 2019 INSIGHT 4DR CVT TOURING JAN 2019. AFTER LESS THEN TWO YEARS OLD 5 WARNING LIGHTS CAME ON, ACC-ADAPTIVE CRUISE CONTROL, LKAS-LANE KEEPING ASSIST, COLLISION MITIGATION BRAKING SYSTEM, ROAD DEPARTURE MITIGATION AND AUTO HIGH BEAM. I TOOK IT TO MY LOCAL HONDA DEALER THEY FOUND THE CODE B2A60-49 - MULTIPURPOSE CAMERA UNIT INTERNAL ELECTRONIC MALFUNCTION. BECAUSE THE CAR HAD OVER 30,000 MILES (OUTSIDE THERE WARRANTY) THEY TOLD ME TO CALL HONDA AMERICA CUSTOMER SERVICE AND HAVE THEM APPROVE REPAIRS. MY CALL TO HONDA AMERICA WAS A CALL FROM HELL, RUDE AND NO HELP WHATEVER, I ASKED A DOZEN TIMES TO PLEASE TALK WITH A SUPERVISOR AND THE ANSWER WAS NO. I WAS THEN CUT OFF. ALL THE SAFETY FEATURES THE COME WITH THE CAR ARE NOT NOT WORKING AND HONDA WILL NOT FIX IT. FOR ME TO HAVE IT FIXED WILL BE OVER $1600 (SEE ATTACHMENT)
FUEL/PROPULSION SYSTEMFebruary 5, 2021
FUEL PUMP REPLACED IN 10/2020 FOR RECALL 20V314000. IN 1/2021 I WAS PASSING A VEHICLE ON THE INTERSTATE WHEN THE CHECK ENGINE LIGHT STARTED FLASHING, THE VEHICLE STARTED BUCKING, AND I LOST ACCELERATION. AFTER SHUTTING OFF THE CAR FOR A FEW MINUTES I WAS ABLE TO CONTINUE DRIVING AT INTERSTATE SPEEDS. A LOCAL SHOP READ THE CODE AND REPORTED A MISFIRE ON CYLINDERS 3 AND 4. HONDA TECHNICIANS COULDN'T RECREATE THE ISSUE OR VIEW ANY CODE HISTORY, BUT DURING A TEST DRIVE FOUND THAT THE FUEL GAUGE HAD STOPPED FUNCTIONING. UPON INSPECTION OF THE PREVIOUSLY REPLACED FUEL PUMP IT WAS DISCOVERED THAT THE WIRES WERE CRUMBLING. THE FUEL PUMP INSTALLED DURING A RECALL CAUSED THE EXACT ISSUE IT WAS SUPPOSED TO AVOID. THE SERVICE ADVISOR QUOTED SOMEONE AT HONDA AS SAYING THEY'VE SEEN A FEW OF THESE ISSUES COME BACK AFTER THE INITIAL RECALL.
VISIBILITY,BACK OVER PREVENTIONOctober 27, 2020
TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHEN SHIFTING TO REVERSE, THE IMAGE FAILED TO DISPLAY ON THE INFOTAINMENT SCREEN. THE CONTACT STATED THAT ONLY THE RED, YELLOW, AND GREEN LINES APPEARED. KUNI HONDA ON ARAPAHOE (10750 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND STATED THAT NHTSA CAMPAIGN NUMBER: 18V629000 (BACK OVER PREVENTION, VISIBILITY) WAS ALREADY REMEDIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS AWAITING THE RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
FUEL/PROPULSION SYSTEMOctober 19, 2020
HONDA HAS BEEN UNABLE TO ADDRESS THE EXISTING RECALL FOR THE FUEL PUMP ON MY CAR. I'VE CALLED MULTIPLE TIMES BETWEEN JULY 2020 AND TODAY (OCTOBER 19TH 2020). THEY STATE THAT THE PARTS HAVE NOT BEEN RELEASED TO THE DEALER, AND THAT I SHOULD CALL AGAIN IN A COUPLE WEEKS. THEY ARE NOT RESOLVING THIS ISSUE IN A TIMELY MANNER.
UNKNOWN OR OTHEROctober 12, 2020
ACC, CMBS, RDM PROBLEM LIGJTS ARE ON. IT HAPPENS TWICE TIME WITHIN A YEAR OF OWNING THE CAR. I BROUGHT IT TO THE DEALER AFTER 3 DAYS OF PURCHASED THE NEW CAR (1ST TIME) AND WAS TOLD THAT THEY DIDN'T KNOW WHAT'S EXACTLY PROBLEM. THEY TRIED TO RESET THE SYSTEM AND IT WORKED. THEN IT HAPPENS AGAIN, SAME ISSUE, I BROUGHT IT BACK TO THE DEALER AND THIS TIME THEY WANTED ME TO REPLACE/REAIM THE SENSOR THAT ON THE FRONT BUMPER. THIS TIME THEY BLAMED IT ON THE MISSING COVER. I DID SOME RESEARCH ONLINE, IT'S A VERY COMMON ISSUE AND IT SHOULD BE THE MANUFACTURE PROBLEM. THEY NEED TO DO SOMETHING ABOUT IT BECAUSE IT COULD LEAD TO SOME SERIOUS ISSUE.
ENGINEAugust 10, 2020
TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMAL. THE FAILURE RECURRED ON FOUR SEPARATE OCCASIONS WHILE HIS WIFE AND A FRIEND WAS DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, AND WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V314000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
ELECTRONIC STABILITY CONTROL (ESC)August 6, 2020
MY 2019 HONDA INSIGHT WAS PURCHASED IN FEB 2020 FROM A LEXUS DEALERSHIP IN ORLANDO. THE CAR WAS FUNCTIONING WITH NO ISSUES UNTIL JULY 2020. WHILE DRIVING THE AUTOMATIC BRAKING SYSTEM FAILURE WARNING CAME ON SUDDENLY IT SAID TO TAKE IT TO THE DEALERSHIP. I MADE AN APPOINTMENT WITH HEADQUARTER HONDA AND BROUGHT IN THE CAR.THEY RAN A DIAGNOSTIC AND SAID THAT THE CAR MUST HAVE BEEN HIT WITH SOMETHING. NOTHING HAS HIT THE CAR THE CAR FAX IS CLEAN THE TECH INSISTED THAT THE CAR WAS PROBABLY IN AN ACCIDENT. WHEN IN FACT THE BRAKE FAILURE LIGHT TURNED OFF ON THE WAY HOME AND STAYED OFF FOR A FEW DAYS ONLY TO RETURN AGAIN. HONDA WOULD NOT PAY TO REPAIR THIS AND SAID IT WOULD BE $1700 TO INSTALL A NEW RADAR CAMERA. THE CAR HAS LESS THAN 10K MILES AND IS UNDER WARRANTY. THERE IS SOMETHING DEFECTIVE WITH THE SAFETY SYSTEM ON THIS VEHICLE.
ENGINEJuly 9, 2020
HONDA INSIGHT 2019 ..AC PROBLEM CONDECAR DEFECTED AND LEAK ...TO FIX THAT PROBLEM DEALER ASK 1300 DOLLAR CAR ONLY ONE YEAR OLD WITH SUMMER TIME 90 DEGREE OUT SIDE I HAD ONLY 64100 MILES HIGHWAY ..DEALER SAY THAT S NOT RECALL ON INSIGHT AND THE CAR NON UNDER WARRANTY THEY ONLY DO RECALL ON HONDA CIVIC AC PROBLEM NOT WITH INSIGHT
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)June 18, 2020
THE CAR WAS BOUGHT AND DELIVERED MAY 15TH, LATE AT NIGHT. EVER SINCE, THE LANE ASSIST AND WARNING ARE ON AND SAY TAKE TO DEALER. I PARKED THE CAR A MONTH THEN DROVE FROM MISS TO ORLANDO, AND PUT 1700 MILES. COGGIN OF ORLANDO DID A QUICK COMPUTER CHECK, AS THEY HAD NO AVAILABILITY TWO DAYS AGO WHEN I TOOK IT IN, AND SAID EITHER A DEFECTIVE OR DAMAGED RADAR SYSTEM. NOW HONDA REP SAYS I MUST GET A RENTAL AND PAY MYSELF AND SHE WAS VERY ABRASIVE. THE SERVICE REPAIR PERSON SAID HE WILL RUN THROUGH UP TO 10 POSSIBLE PROBLEMS TO DIAGNOSE WHAT EXACTLY IS WRONG, AND BECAUSE HE RESET IT BUT IT POPPED BACK ON, SOMETHING IS FOR SURE WRONG. NOW I AM AFRAID I WILL BE ON THE HOOK AND PLAN TO TAKE IT IN TOMORROW MORNING.... OTHERWISE THE CAR SEEMS FINE WE JUST CANT USE ANY OF THE WARNINGS . THE BACKUP AND SIDE CAMERA WORK. *TR
SERVICE BRAKESJune 16, 2020
WHILE DRIVING ON THE FREEWAY AND SOMETIMES ON CITY DRIVE, I NOTICED A SOUND AND A BRAKE FLASH ON OUR DASHBOARD. SURPRISING BECAUSE I AM NOT STEPPING ON MY BREAK. I LET MY WIFE ALSO DRIVE THE CAR AND THE SAME OBSERVATION WAS NOTICED. I CANNOT TAKE A PICTURE OF IT BECAUSE I AM DRIVING. SUCH OBSERVATION WERE NOTICED OCCASIONALLY BUT WHAT IF WE END UP ON A FULL STOP WHILE ON A FREEWAY? THAT'S THE WORRISOME PART. *TR
ENGINE,FORWARD COLLISION AVOIDANCEJune 12, 2020
TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SENSOR ACTIVATED WHICH CAUSED THE AUTOMATIC BRAKING SYSTEM TO ABRUPTLY STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO POHANKA HONDA LOCATED AT 1772 RITCHIE STATION CT, CAPITAL HEIGHTS, MD (301) 899-7800, HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. JUNE 13, 2020: CAR WAS TAKEN IN FOR MAINTENANCE (26,295 MILEAGE IN) AT DEALERSHIP FOR 5 DAYS. SCHEDULED B MAINTENANCE AND FUEL PUMP MOTOR SAFETY RECALL PERFORMED. DIAGNOSTIC WAS ALSO DONE AT THE REQUEST OF CONTACT (CAR OWNER) FOR THE 3RD TIME AND DURING THIS TIME, DEALERSHIP CALLED MANUFACTURER (HONDA) AND THEY STATED "BRAKING FEELING UNCOMFORTABLE BECAUSE IT'S HYBRID WHEN THE SPEED IS IN USE IT RECHARGES BATTERY IT MAY FEEL DIFFERENTLY WHEN SLOWING DOWN BECAUSE OF THE HYBRID SYSTEM." CAR STILL ACTIVATES ACC AND AUTOMATIC BRAKING WHEN DRIVING JULY 3-6 ROAD TRIP THE LKAS+ ACC SYSTEM WAS TURNED OFF TO AVOID FORCED BRAKING AND OTHER SAFETY FEATURES. DEALERSHIP SERVICE MANAGER NOTED TAKING THIS SYSTEM OFF WOULD NOT STOP THE FORCED BRAKING BUT SO FAR IT HAS NOT OCCURRED. HONDA CONCLUSION IS NOT SATISFACTORY AND MORE INVESTIGATION NEEDS TO BE DONE.*DT*JB
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINEMay 31, 2020
ON JUNE 3, 2019, I BROUGHT THE CAR TO HONDA OF ILLINOIS (2500 PRAIRIE CROSSING DR, SPRINGFIELD (217-547-0750) FOR MAJOR SAFETY REGARDING MALFUNCTIONING DRIVING ASSISTING PROBLEMS AND CONFLICTING SIGNALS. AFTER DIAGNOSTICS, THE DEALER TECHNICIANS REPORTED CODES U128D, U1291, U1281, ETC. FOR SOLUTION, THEY RESET THE CODE AND TOLD ME THAT THEY CANNOT DEFINITELY FIX THOSE SAFETY ISSUES. THEY ADVISED ME TO COME BACK WHEN THE SAFETY ISSUES ARE BACK. ON JANUARY 15, 2020, I WENT BACK TO HONDA OF ILLINOIS FOR THE SAME SAFETY ISSUES THAT BECAME WORST. AT THIS TIME, THE TECHNICIANS WERE UNABLE TO EVEN PROVIDE A TEMPORARY FIX FOR THE CAR. I HAD TO GO TO ANOTHER DEALER FOR SOLUTION (BOB BRADY HONDA AT 4025 EAST BOYD ROAD, DECATUR, ILLINOIS 62521 (217 876-3800)). SIMILARLY TO HONDA OF ILLINOIS, BOB BRADY HONDA CONFIRMED THAT THEY DON'T HAVE A PERMANENT FIX FOR THOSE SAFETY ISSUES. IN ADDITION, THEY HAVE NOT PROVIDED SUMMARY OF WORK COMPLETED. BOTH DEALERS ARE ACTING NEGLIGENTLY FOR ALLOWING A CAR WITH SOME MANY SAFETY ISSUES TO BE DRIVEN ON THE ROADS. I CALLED AMERICAN HONDA MOTOR (800-999-1009) IN MULTIPLE OCCASIONS TO REPORT ALL THE SAFETY ISSUES AND CONCERNS FOR FATAL CRASHES. AMERICAN HONDA REFUSED TO PROVIDE RELIEF AND SOLUTION TO ADDRESS THE SAFETY ISSUES. THEY ONLY REFERRED TO BOTH LOCAL DEALERS. THEY BOTH CONFIRMED THAT THEY CANNOT FIX THE ISSUES. CLEARLY, ROAD AND VEHICLE SAFETY IS NOT PART OF HONDA'S GOALS. IN SUMMARY, MY 2019 HONDA INSIGHT HAS MAJOR SAFETY ISSUES AND IS SENDING MALFUNCTIONING AND CONFLICTING DRIVING ASSISTING SIGNALS, LANE WATCH, TURN SIGNALS, ETC. I AM REQUESTING NTHSA TO GATHER AND INVESTIGATE THE PROVIDED INFORMATION FOR A FAIR AND EXPEDITIOUS RESOLUTION OF MY CLAIM. FOR RESOLUTION, I REQUEST A CAR REPLACEMENT OR A REFUND.
ELECTRICAL SYSTEMOctober 15, 2019
TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT THE VEHICLE REGISTERED OBJECTS CLOSER THAN WHAT THEY WERE AND ENGAGED THE BRAKE ERRONEOUSLY. IN ADDITION, THE CONTACT NOTICED A BURNING ELECTRICAL ODOR SOMETIMES INSIDE THE VEHICLE. FURTHERMORE, THE TOUCH SCREEN RADIO WOULD SHUT OFF AND THE FUEL GAUGE DISPLAYED 40.5 MILES LESS THAN WHAT IT WAS SUPPOSED TO BE PER GALLON. THE VEHICLE WAS TAKEN TO PATTY PECK HONDA (555 SUNNYBROOK RD, RIDGELAND, MS 39157, (601) 957-3400), BOB BOYTE HONDA (2188 MS-18, BRANDON, MS 39042, (601) 591-5000), AND CARL HOGAN HONDA (3621 US-45, COLUMBUS, MS 39705, (662) 328-8236) TO BE DIAGNOSED, BUT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 09717216. THE FAILURE MILEAGE WAS 4,236.
AIR BAGSSeptember 28, 2019
WAS IN A CAR ACCIDENT COSTING $7,000 IDAMAGE AND THE AIRBAGS DIDN'T DEPLOY. HIT MY HEAD ON DRIVER DOOR WINDOW. DEALER SAID THEY REPLACED THE SRS HARNESS. THE STRUCTURE WAS DAMAGED SO THE AIRBAGS SHOULD HAVE DEPLOYED.
Crash reported1 injury(ies)
NHTSA #11258704AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKESSeptember 27, 2019
MI VOLSAS DE AHIRE NO FUNCIONARON Y ESTAN COBRANDOME POR UN DEFECTO DE FABRICA NECESITO QUE BEAN MI SOLICITUD YA QUE POR ESE DEFECTO DE FABRICA ME GOLPIE MI CUERPO
Crash reported
NHTSA #11258581ENGINEAugust 17, 2019
HONDA INSIGHT 2019, MILEAGE: 2820 (NEW), 1.5 L (EARTH-DREAMS GASOLINE ENGINE). I HAVE NOTED GASOLINE IN THE OIL CRANKCASE, VERY STRONG ODOR SMELLED WHEN I CHECKED THE OIL LEVEL ON THE "DIP" STICK. NOTE: ORIGINAL OWNER, BRAND NEW CAR, BROKE-IN ENGINE PER MANUAL, PURCHASED IN JUNE 2019.
SERVICE BRAKESAugust 13, 2019
TL* THE CONTACT RENTED A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHILE REVERSING AT 3 MPH AND MAKING A 180 DEGREE TURN, THE BRAKE PEDAL WAS APPLIED HOWEVER, FAILED TO RESPOND. THE CONTACT CONTINUED TO PUMP THE BRAKE PEDAL BUT THE VEHICLE FAILED TO STOP AND CRASHED INTO A POST TO A STORE. THE CONTACT ATTEMPTED TO REVERSE AGAIN BUT THE VEHICLE CONTINUED TO NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO A PARKED FORD SUV. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED WITH YORK MAINE POLICE DEPARTMENT UNDER FILED 9YRK-200-AC. THERE WERE NO REPORTED INJURIES OR MEDICAL ATTENTION PROVIDED. THE VEHICLE WAS TOWED TO THE AN INDEPENDENT LOT AND THEN TOWED TO DOVER HONDA (1 DOVER POINT RD, DOVER, NH 03820 (603) 742-1676) WHO STATED THAT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,668. *TT *AS
Crash reported
NHTSA #11243560ELECTRICAL SYSTEMAugust 6, 2019
TL* THE CONTACT OWNED A 2019 HONDA INSIGHT. THE CONTACT STATED THAT THE INFOTAINMENT PANEL OVERHEATED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. WHILE THE VEHICLE WAS OFF, THE INFOTAINMENT PANEL INTERMITTENTLY FLICKERED ON AN OFF. THE CONTACT ALSO NOTICED A BUZZING NOISE COMING FROM THE REAR DRIVER'S SIDE FUEL TANK WHEN THE VEHICLE WAS OFF. THE VEHICLE WAS TAKEN TO CRISWELL HONDA (19525 AMARANTH DR, GERMANTOWN, MD 20874, 240-864-0880) WHERE THE INFOTAINMENT PANEL WAS REPLACED THREE TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. *TT *JB *JS
ELECTRICAL SYSTEMJuly 31, 2019
APPLE CARPLAY WILL OCCASIONALLY CRASH DURING VEHICLE USE, CAUSING THE CENTER INFOTAINMENT CONSOLE TO COMPLETELY RESET. IN THIS PERIOD, BACKUP CAMERA AND SIDE VIEW CAMERA ARE INACCESSIBLE FOR 30-60 SECONDS. THIS OFTEN HAPPENS MID OPERATION OF VEHICLE.
UNKNOWN OR OTHERJuly 2, 2019
APPLE CARPLAY WILL OCCASIONALLY CRASH DURING VEHICLE USE, CAUSING THE CENTER INFOTAINMENT CONSOLE TO COMPLETELY RESET. IN THIS PERIOD, BACKUP CAMERA AND SIDE VIEW CAMERA ARE INACCESSIBLE FOR 30-60 SECONDS. THIS OFTEN HAPPENS MID OPERATION OF VEHICLE. FAULT NOT OF APPLE, BUT OF HONDA'S POOR IMPLEMENTATION OF CARPLAY.
WHEELSMarch 27, 2019
TPMS (TIRE PRESSURE MONITORING SYSTEM) SENDS PRESSURE ERROR ALL THE TIME DUE TO UNEVEN TIRE WEAR NOT DUE TO PRESSURE BEING OUT OF RANGE. HONDA RECOMMENDS REPLACING ALL TIRES AT ONE TIME TO CURE THE ISSUE. PROBLEM OCCURS REGARDLESS OF TPMS RESET AND BOTH STATIONARY & IN MOTION. SEE ATTACHED LETTER TO HONDA. HAVE DEALT UNSATISFACTORILY WITH HONDA DISTRICT REP.
SERVICE BRAKESMarch 12, 2019
THE CMBS HAS MISTAKENLY ACTIVATED AT HIGHWAY SPEEDS TWICE NOW IN LESS THAN 1000 MILES DRIVEN. THE CMBS HAS CAUSED MY CAR TO BREAK SHARPLY, FOR JUST A SECOND, REDUCING SPEED BY ABOUT 5-10 MPH, WHEN THERE WAS NO REASON FOR IT TO DO SO. THERE WAS NO PRECIPITATION AND THERE WAS NO OBSTACLE WHATSOEVER THAT SHOULD HAVE CAUSED THE CMBS TO ACTIVATE.
SEAT BELTSFebruary 23, 2019
PASSENGER SIDE, REAR, SEAT BELT IS HARD TO DON. THE FEMALE RECEPTACLE IS VERY LOW IN THE BOTTOM OF A OPENING IN THE SEAT CUSHION. PASSENGERS VERY OFTEN ENCOUNTER DIFFICULTY BOTH DIFFERENTIATING BETWEEN THE CENTER AND SIDE RECEPTACLE(S) AS WELL AS PHYSICALLY LATCHING THE BELT.
UNKNOWN OR OTHERFebruary 21, 2019
TPMS (TIRE PRESSURE MONITORING SYSTEM) CONTINUES TO REPORT A PROBLEM WHEN THERE IS NONE. WE REPLACED A TIRE DUE TO SIDEWALL PUNCTURE A COUPLE OF MONTHS AFTER PURCHASE OF CAR. REPLACEMENT WAS SAME BRAND, SIZE, ETC EXCEPT IT WAS NOT THE TYPE OF LOW MILEAGE TREAD THAT MANUFACTURERS PUT ON NEW CARS IN OTHER WORDS IT WAS A TYPICAL AFTER MARKET CONSUMER TIRE. HONDA DEALER SAYS TO THEIR KNOWLEDGE ONLY FIX IS TO BUY NEW TIRES 2 AT A TIME OR EVEN 4 AT A TIME TO AVOID TPMS WARNING. THIS IS NOT A NEW PROBLEM WITH THIS TYPE OF TPMS SYSTEM. IN A FORM EMAIL HONDA OFFERED NO SOLUTION TO THIS PROBLEM WHEN WE FILED COMPLAINT ON THEIR WEBSITE. WE KNEW NOTHING ABOUT THIS PROBLEM WHEN PURCHASING THIS NEW VEHICLE. WE ARE OTHERWISE VERY SATISFIED WITH THE CAR. VERY FRUSTRATING.
VISIBILITY/WIPERDecember 6, 2018
WHILE DRIVING THE DISPLAY SOMETIMES SHUTS OFF AND RESETS. THIS PREVENTS THE ABILITY TO USE THE BACKUP CAMERA. THIS HAPPENS ON BOTH HIGHWAY AND CITY STREETS.
UNKNOWN OR OTHERDecember 1, 2018
THE DIGITAL MILES-PER-HOUR SPEEDOMETER WILL NOT APPEAR ON THE INSTRUMENT PANEL IN ANY 2019 HONDA INSIGHTS. IT WILL ONLY APPEAR AS KILOMETERS-PER-HOUR. A REPRESENTATIVE FOR HONDA USA SAYS THIS IS THEIR DESIGN, YET THEIR MANUAL CLEARLY STATES IT SHOULD APPEAR IN MILES-PER-HOUR. THERE IS A NEEDLE SPEEDOMETER THAT SHOWS MILES-PER-HOUR, BUT THIS IS OFTEN HIDDEN FROM SIGHT BY THE STEERING WHEEL. I THINK THIS IS A SAFETY HAZARD AS IS IS DIFFICULT TO KNOW THE ACTUAL SPEED OF THE VEHICLE.
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGAugust 21, 2018
WE HAVE A NEW 2019 HONDA INSIGHT WITH 176 TOTAL MILES ON IT. THIS MORNING, ON LEAVING COSTCO IN SALEM OREGON,THERE WAS AN ELECTRICAL PROBLEM WHICH PREVENTED USE OF TURN SIGNALS, LIGHTS AND OTHER SYSTEMS. THIS PERSISTED FOR THE FOUR MILE DRIVE HOME. AFTER PARKING THE CAR, UNLOADING GROCERIES (USING MANUAL TRUNK UNLOCK) THEN RETURNING LATER, ALL SYSTEMS WERE WORKING AGAIN. WE HAVE CONTACTED THE DEALER AND HOPEFULLY THEY WILL BE ABLE TO IDENTIFY THE PROBLEM. THE CAR IS UNSAFE TO DRIVE IF THERE IS ANOTHER FAILURE.