640 consumer complaints have been filed with NHTSA for the 2003 GMC Envoy. Click any complaint to view the full owner description.
ELECTRICAL SYSTEM,ENGINEMarch 12, 2026
The contact owns a 2003 GMC Envoy. The contact stated that while in drive(D), the vehicle shut off and then restarted. The message “Service Engine Soon” was displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer who installed the original instrument cluster, but the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000.
SUSPENSIONFebruary 2, 2026
The contact owns a 2003 GMC Envoy. The contact stated that while the vehicle was parked on several occasions, there was condensation under the front of the vehicle. The vehicle was taken to a dealer on several occasions, where it was determined that the differential needed to be repaired due to a leak coming from the axle. On several occasions, it was determined that the rear pinion seal needed to be replaced. The contact stated that the rear pinion seal was replaced on several occasions. The manufacturer was notified of the failure. The failure mileage was approximately 66,411.
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMJuly 6, 2025
Fuel indicator bounces from Empty to full in the matter of seconds while going down the road. Also, issues with mileage range reported as the fuel indicator is fluctuating.
ELECTRICAL SYSTEMJuly 6, 2025
The car's gas gauge and fuel range indicator are problematic. The fuel gauge quickly drops from a higher reading, like 3/4 full, to empty. After this, the gauge and the fuel range both fluctuate while driving, making it impossible to determine the fuel level.
STRUCTURESeptember 19, 2024
I bought a 2003 GMC Envoy 3/23/24. The main frame and sub-frame have extensive rot, and is unsafe to drive. It is available to inspect. They disguised frame damage and sold me an unsafe vehicle. I brought the car in to have the ac repaired in August 2024 and when they put it up on the lift that's when they saw the damage. This was Rogers Automotive in Westport MA. They told me at that time that it is unsafe to drive. It has not been inspected by any other parties at this time. We had no idea it was damaged, Rogers said it was sprayed to try to hide the damage.
EXTERIOR LIGHTINGMay 27, 2024
ISSUE: Hazard Warning/Turn Signal Flasher Module Failure. DESCRIPTION: Right front and rear turn signal and right front and rear hazard warning not working outside or inside vehicle. Replaced burned out right front turn signal/hazard. Replaced right rear turn signal/hazard due to corrosion on base of bulb. Looked at fixtures when replacing and all appeared good but right turn signals and right hazard warnings still not operational outside or inside vehicle. AVAILABLE FOR INSPECTION: Yes, upon request. RISK/DANGER: Cannot use right blinker or hazard warning flashers to notify approaching or oncoming vehicles of right turn or hazard which could cause other vehicles to crash into stopped or slowing vehichle. CONFIRMED: No. INSPECTED: Not by anyone other than myself [XXX] , daughter of [XXX] owner). ANY KIND OF WARNING & WHEN IT BEGAN: No warning or symptoms really, just didn't work one minute, then worked momentarily and then didn't work and has not worked since. Was taking vehicle in for required State inspection on when the above described issue occurred, so went back home so it would not fail inspection. Occurred during daytime hours. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGApril 5, 2023
The contact owns a 2003 GMC Envoy. The contact stated that the headlights ceased to operate as needed. Upon taking the vehicle to a local Pep Boys, it was diagnosed that the electrical wiring harness was burned and needed to be replaced. Additionally, the bulbs needed to be replaced. The contact stated that the vehicle was repaired; however, the failure recurred. The vehicle was taken back the local Pep Boys, who replaced the electrical wiring harness and the bulbs a second time; however, the failure persisted. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
STRUCTUREOctober 8, 2021
Rear door will not open. Window works but door handles inside and outside will not unlock door to open.
EXTERIOR LIGHTING,UNKNOWN OR OTHER,VISIBILITY/WIPERSeptember 17, 2021
Back door latches sticking/very hard to open and at times won’t open at all. Visibility from wipers is very limited and not good. Rear exterior lights at times flicker and bulbs come loose at times
LATCHES/LOCKS/LINKAGESAugust 31, 2021
1. The air bag dummy light is on 2. The relay switch keeps going bad on my regular headlights, but the brights will turn on 3. Rear driver side door popped open on the highway while driving with my 12 year old nephew in the backseat. Will not latch shut.
EXTERIOR LIGHTINGOctober 5, 2020
HEADLIGHTS AND BRAKE LIGHTS WENT OUT AT SAME TIME. HIGH BEAMS WORK, VEHICLE RUNS, HAS ALL POWERS. THIS HAPPENED WHEN I LEFT THE HOUSE, WHILE DRIVING, NOTICED WHEN IT BEGAN TO TURN INTO EARLY EVENING.
FUEL/PROPULSION SYSTEMSeptember 30, 2020
CHECK ENGINE LIGHT STAYS ON. HAD A DIAGNOSTIC DONE AND THEY SAID THERE'S A GAS LEAK COMING FROM THE GAS TANK FUEL INLET VALVE. COMMON PROBLEM FOR THE GMC ENVOY AND CORRECTION INVOLVES REPLACING THE WHOLE FUEL TANK COSTING AN AVERAGE $1,400. DANGEROUS TO DRIVE IF LEFT UNTREATED. CALLED GMC CORPORATE AND I DIDN'T GET ANY HELP. THEY SAID MY ENVOY WAS NOT UNDER ANY RECALLS. THEY SHOULD BE HELD RESPONSIBLE FOR THIS DEFECT.
POWER TRAINJuly 22, 2020
SHIFT CABLE BROKE BETWEEN THE SHIFTER AND THE TRANSMISSION WHILE SHIFTING FROM DRIVE TO REVERSE TO PARK ON A STREET. IF THIS HAD HAPPEN WHILE SHIFTING DOWN GEAR TO LOWER SPEED WHILE DRIVING DOWN A HILL, A LOSS OF CONTROL OF THE VEHICLE WOULD HAVE HAPPEN THAT WOULD HAVE LED TO A CRASH WITH EXTREME PROPERTY DAMAGE AND MOST LIKELY DRIVER AND PASSENGER INJURY AND POSSIBLE DEATH. THE VEHICLE WAS TOWED TO OURISMAN CHEVROLET IN MARLOW HEIGHTS MARYLAND FOR REPAIR AFTER THE TOW TRUCK DRIVER MANUALLY SHIFTED THE TRANSMISSION INTO DRIVE FROM UNDERNEATH THE VEHICLE THAT WOULD'VE BEEN EXTREMELY DANGEROUS FOR THE TOW DRIVER TO DO IF THE VEHICLE HAD BEEN FACING DOWN HILL OR IN A HEAVY TRAFFIC SITUATION. FOR SOME REASON, HOWEVER, MY VEHICLE STILL HASN'T BEEN REPAIRED NOR HAVE I'VE BEEN GIVEN A REASON AS TO WHY.
AIR BAGS,STRUCTUREMay 11, 2020
MY WIFE WAS SITTING IN THE BACKSEAT AND THE BACK DOOR FLEW OPEN ON THE HIGHWAY. I HAVE ALSO NOTICED THE OTHER BACK DOOR IS NOT CLICKING SHUT AND THIS IS A VERY DANGEROUS SITUATION. *TR
FUEL/PROPULSION SYSTEMMay 11, 2020
U GUYS ISSUED RECALLED ALL GMC VEHICLES FOR A LEAKING GAS CK VALVE ON GAS TANK NO MATTER HOW LONG IN SERVICE STATIONARY OR ON MOTION CK WITH MY LOCAL DEALER KARL CHEVROLET ANKENY IOWA THEY SAY EXPIRED I'M 2017 AT 150000 YOUR RECALLED AS LONG AS IN SERVICE. *TR
EXTERIOR LIGHTINGJanuary 23, 2020
WHEN TRAILER IS CONNECTED TO THE 7 WAY TO BOX TRAILER CONNECTION TRAILER TAIL LAMPS DO NOT LIGHT CORRECTLY. BRAKE AND LEFT TURN SIGNAL LAMPS WORK PROPERLY. THE RIGHT TURN TRAILER LAMP IS PARTIALLY LIT WHEN TURN SIGNAL IS NOT ENGAGED. WHEN RIGHT TURN SIGNAL IS ENGAGED THE LEFT AND RIGHT TURN SIGNALS START FLASHING, BRAKE LIGHTS WORK NORMAL. THIS TURN SIGNAL ISSUE APPLY ONLY WHEN TRAILER ELECTRIC CIRCUIT IS PLUNGED IN TO THE TRAILER CIRCUIT. MY UNDERSTANDING THERE WAS A RECALL REGARDING THE FLASHER UNIT FOR THE 2003 ENVOY VEHICLE TURN SIGNALS. IT APPEARS THE TRAILER CIRCUIT HAS A SIMILAR ISSUE. BOTH THE VEHICLE AND TRAILER WORK OFF THE SAME FLASHER MODULE. SEE RECALL 05V198000. I PLAN TO REPLACE THE FLASHER UNIT TO CORRECT THIS DEFECT. IF YOU NEVER TOWED A TRAILER THIS ISSUE WOULD NOT BE DISCOVERED. WHEN TOWING A TRAILER DRIVER COULD BECOME CONFUSED WHEN YOUR MAKING A RIGHT TURN. THIS POTENTIALLY COULD RESULT IN AN ACCIDENT. THE TRAILER USED WAS A 5X10 FOOT SINGLE AXLE BOX TRAILER WITH FOUR WIRE ELECTRICAL CIRCUIT. I HAD NO ISSUES WHEN TOWED WITH A DIFFERENT MAKE OF TRUCK. I DID REPLACED BOTH TRAILER TAIL LIGHT ASSEMBLY AND ISSUE DID NOT CHANGE.
ENGINE,FUEL/PROPULSION SYSTEMJanuary 15, 2020
WHILE DRIVING THE VEHICLE A STRONG ODOR OF GAS ENTERING THE CABIN. FILL VEHICLE UP AND LARGE AMOUNT OF GAS POURS ON THE GROUND FROM UNDER THE VEHICLE. CLOSER INSPECTION REVEALS THE PART THAT ATTACHES TO THE GAS TANK IS BROKEN OFF CAUSING VAPORS TO ESCAPE AND NOT PROVIDING A SEAL TO CONTAIN THE SMELL. WHILE DRIVING ON THE INTERSTATE AT NORMAL OPERATING SPEED VEHICLE LOSES OIL PRESSURE CAUSING IT TO DROP TO 0 AND MESSAGE APPEARS TO STOP ENGINE. BOTH INCIDENTS ARE SAFETY HAZARDS AND CAN CAUSE SERIOUS LIFE AN DEATH INCIDENTS IF ISSUES ARE NOT ADDRESSED BY THE CORPORATION. THIS OCCUR ON INTERSTATE 66 IN WASHINGTON, DC. IMMEDIATE RECALL OF ALL VEHICLES FROM GMC NEEEDS TO BE INITIATED.
FUEL/PROPULSION SYSTEMJanuary 12, 2020
THE FUEL FILL LINE IS BROKEN FROM THE GAS TANK. I WAS FILLING THE TANK FOR HOLIDAY TRAVEL AND THE THE TANK BEGAN TO LEAK. EVERY TANK THAT IS ORDERED BY THE REPAIR SHOP IS DAMAGED IN THE SAME PLACE
FUEL/PROPULSION SYSTEMDecember 20, 2019
BULLETIN NO.:14423 DATE: NOVEMBER 2015 PART NUMBER: 15077622 TANK, FUEL (18.7 GAL.) THE ICV IS LOCATED ABOVE THE FULL FUEL LEVEL. A FRACTURED ICV COULD ALLOW FUEL VAPORS TO PASS THROUGH AND DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK AS IT PASSES OVER THE FRACTURE DURING REFUELING. IF THE ICV FRACTURES, THE VEHICLE'S SERVICE ENGINE SOON (SES) LIGHT MAY ILLUMINATE, AND YOU MAY NOTICE A FUEL ODOR AND/OR A FEW DROPS OF FUEL ON THE GROUND WHEN REFUELING THE VEHICLE. THIS HAS HAPPEN TO ME AND NOW MY TANK NEEDS TO BE REPLACED. THIS IS A KNOWN ISSUE WITH GMC ENVOY REGARDLESS OF YEAR OR HOW LONG THEY ARE IN SERVICE. THE COMPANY NEEDS TO BE HELD ACCOUNTABLE FOR POOR QUALITY OF PARTS ESPECIALLY WHEN IT IS A SAFETY CONCERN AND HAZARD WITH FUEL ODOR COMING INTO THE CAB OF THE VEHICLE AND SPILLING OUT WHEN GOING UP A HILL. BEING TOLD TO ONLY FILL MY GAS TANK UP HALF TO THREE QUARTERS FULL DUE TO THAT PART BEING BROKEN IS THE WRONG ANSWER. IN MOTION WHEN I SMELL GAS AND THEN NOTICE IT WHEN I FILL THE VEHICLE UP AND IT STARTED POURING OUT.
ELECTRICAL SYSTEM,AIR BAGS,SEATSDecember 17, 2019
VEHICLE CAUGHT FIRE UNDER DASH SOMEWHERE WITHOUT VEHICLE BEING TURNED ON.
Fire reported
NHTSA #11289684AIR BAGS,SEAT BELTS,SERVICE BRAKESNovember 30, 2019
MY SPOUSE WAS DRIVING DOWN S/B ON RT 313 @ RT 290 MARYLAND. HE HIT A DEER AND ROLLED MY ENVOY AND THE AIR BAGS NEVER DEPLOYED. MY SON WAS IN FRONT PASSAGER SET WITH A SET BELT ON AND WHEN THE ENVOY ROLLED HIS SET BELT DID NOT HOLD HIM ON. MY SPOUSE TOLD ME THE ANIT-LOCK BREAKS DID NOT ENGAGE WHEN HE SLAM ON THE BREAKS .
Crash reported
NHTSA #11283031UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMOctober 23, 2019
2 YEARS AGO THE MAINTENANCE REQUIRED LIGHT HAS BEEN ON, WHEN CHECKED BY 2-3 MECHANICS THEY SAID IT COULD BE THE GAS CAP. THAT DIDN'T REMEDY THE SITUATION, THE LIGHT STAYED ON, THEN RECENTLY THE FUEL GAUGE STARTED DROPPING TO EMPTY AFTER A LITTLE LESS THAN HALF A TANK WAS USED. THEN FILLING THE GAS TANK CAUSED IT TO OVERFLOW IF YOU FILL IT TO FULL. AS OF TODAY THE CAR WHEN SHIFTED INTO REVERSE, SOMETHING CAME LOOSE INSIDE THE SHIFTER, NOW IT IS STUCK IN NEUTRAL.
EXTERIOR LIGHTINGOctober 8, 2019
NO DAMAGE TO TURN SIGNAL WHEN I TURN ON LEFT TURN SIGNAL SOMETIMES IT DOESN'T WORK SOMETIMES I CAN MOVE STEERING WHEEL AND IT WILL COME ON FOR SECOND OTHER TIMES NOTHING HAVE TO TRY TO TURN OFF AND ON SOMETIMES WORKS SOMETIMES DOESN'T CAN NOT GET A GOOD REASON WHY WON'T WORK. HAVE AUTOMOTIVE EXPERIENCE AT TROUBLE SHOOTING. ALSO NONSAFETY ISSUE CRUSE CONTROL ON BLINKER ON SAME SWITCH INTERMITTENT WORKING
STRUCTUREApril 13, 2019
DRIVER DOOR WILL LOCK AND UNLOCK ELECTRONICALLY BUT IF YOU TRY TO UNLOCK DOOR MANUALLY IT DOES NOT UNLOCK. IF CAR CRASHES PERSON COULD GET TRAPPED IF CAR IS ON FIRE COULD CAUSE A DEATH IF NO POWER TO ELECTRONIC LOCKS
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINEApril 4, 2019
I WAS DRIVING DOWN THE ROAD WHEN THE CAR SHUT DOWN EVERYTHING I WAS SCARED BECAUSE I HAD TRAFFIC RIGHT BEHIND ME GOING 45MPH AND THEN THEY CAR WOULD NOT RUN AGAIN. I WAS RIGHT IN THE MIDDLE OF AN INTER SECTION AT HALL ROAD AND 59 IT WAS THE SCARIEST THING THAT HAS HAPPENED TO ME. I BOUGHT THIS VEHICLE AS A USED AUTO AND I'M NOT SURE IF THE EMMISSION SYSTEM EVER GOT CHANGED AND THIS HAPPENED ONCE BEFORE AND THE DEALER SAID NOT TO DRIVE WITH MY HOUSE KEYS ATTACHED. I HAD TO GET THE AUTO TOWED HOME.
STRUCTUREJanuary 2, 2019
WE HAVE BEEN TOLD BY TWO DIFFERENT REPAIR GARAGES THAT THE FRAME OF THE VEHICLE IS TOTALLY RUSTED AND DANGEROUS. WE HAVE 150,000 MILES ON THE VEHICLE.
ELECTRICAL SYSTEMJanuary 1, 2019
THE ELECTRIC WIRING FOR THE WINDOWS AND SIDE MIRRORS WILL START MAKING A CLICKING NOISE AND WHEN I PUT THE KEY INTO THE IGNITION AND TURN THE KEY JUST ONE TURN THE FRONT PASSENGER WINDOW GOES COMPLETELY DOWN AND WILL NOT GO BACK UP UNTIL IT IS DONE CLICKING AND TURNING THE HEATED SEATS ON AND OFF. THE REGULATOR IS NOT BROKE. ALSO THE SIDE MIRRORS EVEN THOUGH THEY ARE PROGRAMMED WILL SOMETIMES JUST START MOVING AND ACT LIKE IT CANT MOVE ANYMORE AND MAKE A NOISE. THE MUSIC AND OR RADIO WILL GO OUT WHILE ITS TURNED ON, IT WILL CUT IN AND OUT AND THEN AFTER DRIVING A WHILE IT WONT CUT IN AND OUT. FOR THE WINDOW TO JUST ROLL DOWN IT USUALLY HAPPENS AFTER IT SAT ALL NIGHT. WONT GO BACK UP FOR AT LEAST 2 MINUTES AND YOU CAN SEE THE DOOR LIGHTS FLICKER AND CLICK.
FUEL/PROPULSION SYSTEMDecember 3, 2018
STRONG SMELL OF GAS AND LEAKING FROM TOP OF TANK.
FUEL/PROPULSION SYSTEMNovember 23, 2018
WHEN IN PARK POSITION HEAVY GAS FUMES COMING FROM A LEAK AT THE TOP OF THE TANK. YOU CAN VISUALLY SEE THE GAS STAINS ON THE SIDES AND BOTTOM OF TANK.WHEN ROLLING TO A STOP THE FUMES RETURN.I'M GETTING HEADACHES AND BURNING OF MY EYES AND THROAT.I CHECKED MY VIN FOR RECALLS, THE PARTS INVOLVED ARE #14423C FUEL TANK INLET CHECK VALVE FRACTURE,AND #07076A FUEL TANK MODULAR RESERVOIR ASSEMBLY CORROSION #12166 FUEL FILLER NECK..I'M AFRAID EVERY TIME I DRIVE IT THAT I COULD BE BODILY HARMED AT ANY GIVEN MOMENT, A SPARK,SOMEONE FLICKING A CIGARETTE,A ACCIDENT, ANYTHING THAT WOULD TRIGGER A SPARK.
STRUCTUREOctober 13, 2018
2003 GMC ENVOY ... THE REAR DRIVER SIDE DOOR WILL NOT LATCH ... THE DOOR OPENED WHILE IN MOTION DOING ABOUT 30 MPH
STRUCTUREOctober 13, 2018
2003 GMC ENVOY... THE REAR PASSENGER SIDE DOOR WILL NOT LATCH ... THE DOOR OPENED DOING ABOUT 30 MPH
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)October 12, 2018
THE DASH CLUSTER DOES NOT WORK CORRECTLY, ALL THE LIGHTS TURN ON AND DOORS LOCK WHILE I AM DRIVING ON IN TOWN OR ON THE HIGHWAY , ALL THE GAUGES COME ON AT ONCE WHILE DRIVING ON THE STREETS AT RANDOM TIMES.. THE REAR HAS AIRBAGS IN THE SUSPENSION AND AND AREN'T WORKING PROPERLY, I TOOK IT TO THE SHOP AND THEY SAID IT HAD 30 CODES ON THE DIAGNOSTIC MACHINE BUT THEY COULDN'T FIND THE PROBLEM
FUEL/PROPULSION SYSTEMSeptember 4, 2018
TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO MANFREDI CHEVROLET (2519 HYLAN BLVD, STATEN ISLAND, NY 10306, (347) 979-0291) PER AN UNKNOWN RECALL REGARDING THE FUEL TANK. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGAugust 12, 2018
THE LIGHTS COME ON BY THEMSELVES AND DRAINS THE BATTERY. TWO BATTERIES HAVE BEEN INSTALLED. THE CAR HAS HAD ROAD SERVICE JUMP STARTS 3 TIMES IN 2 WKS. THE LIGHTS COME ON THEMSELVES WHEN THEY'R'E OFF. THE ALTERNATOR WAS CHECKED AND IS GOOD. THE VEHICLE WAS PARKED IN A GARAGE WHEN THIS OCCURRED AND 1 TIME IN A PARKING LOT.
ENGINEJuly 24, 2018
GRADUAL COOLANT LOSS OVER TIME AND NO EVIDENCE OF LEAK. THIS WAS DUE TO A CRACK IN THE CYLINDER HEAD THAT GM ADMITTED TO KNOWING ABOUT IN TSB 06-06-01-019B ON JUNE 12, 2007). COOLANT WAS SLOWLY LEAKING INTO THE OIL, BUT WAS UNNOTICEABLE UNTIL IT STARTED TO AFFECT OIL PRESSURE FROM THE OIL BECOMING SLUSHY AND RUINING THE ENGINE. THIS ENDED UP RESULTING IN RESULTED IN THE LOW ENGINE OIL LIGHT SUDDENLY COMING ON AND THE CAR TO STOP RUNNING ON A HIGHWAY. THE ENGINE STARTED STEAMING AND THE CAR WAS OVERHEATING. MECHANIC IS NOW SAYING THE ENGINE IS IN AN UNOPERABLE SHAPE DUE TO DRIVING WITH CONTINUED LOW OIL PRESSURE (NO LIGHT HAD APPEARED UNTIL DAY OF INCIDENT). GM HAD SENT OUT A BULLETIN ADMITTING TO THE ISSUE BUT DID NOTHING TO NOTIFY THEIR CUSTOMERS. THEY SHOULD IMMEDIATELY RECALL THE AFFECTED VEHICLES AND/OR PAY FOR A REPLACEMENT. I HAD JUST PUT IN A NEW TRANSMISSION TO MY GMC ENVOY, EXPECTING IT TO LAST FOR YEARS.
FUEL/PROPULSION SYSTEMJuly 2, 2018
LEAKING FUEL ON TANK AT FUEL NECK...FUEL FUMES, FUEL ON GROUND MAY CAUSE FIRE, NOT ENVIRONMENTALLY SAFE AS FUEL IS DUMPING ON THE GROUND WHERE EVER YOU DRIVE
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINEJune 26, 2018
WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE THIRD ROW FLOOR GOT REALLY HOT AND MY CHILDREN WERE SAYING THEIR FEET WERE REALLY HOT AND WE SMELLED SOMETHING LIKE PLASTIC MELTING AND MY 15 YEAR OLD COUSINS BOOT MELTED AND THE CARPET MELTED AND YOU CAN SEE METAL. ONCE WE ARRIVED HOME THE BLINKER STAYED ON AND DID NOT SHUT OFF UNTIL THE BATTERY DIED. JUST BEFORE THIS HAPPED THE VEHICLE LOST POWER AND MY HUSBAND HAD TO PUT HIS FOOT ON THE GAS ALL THE WAY.
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGJune 12, 2018
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IN ADDITION, THE HEADLIGHTS FAILED TO ILLUMINATE WHILE DRIVING AT NIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
AIR BAGSMay 11, 2018
TL* THE CONTACT OWNED A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE CONTACT CRASHED INTO THE FRONT END OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DECLARED TOTALED BY THE INSURANCE COMPANY AND TOWED FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 300,000.
Crash reported1 injury(ies)
NHTSA #11093358AIR BAGS,STRUCTURE,UNKNOWN OR OTHERMay 6, 2018
AIR BAG LIGHT IS ON. CAN NOT OPEN REAR PASSENGER DOOR FROM INSIDE ALL 4 CIGERETT LIGHTS HAVE STOPPED WORKING. DRIVERS WINDOW STICKS GOING UP AND DOWN.
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHERMay 6, 2018
AIR BAG LIGHT STAYS ON CAN NOT OPEN REAR DOOR FROM INSIDE OF VEHICLE ALL 4 CIGGERETE LIGHTERS DO NOT WORK DRIVERS SIDE WINDOW GETS STUCK GOING UP AND DOWN. NO MANUAL ENCLOSED WITJ PURCHSE.
STRUCTUREFebruary 20, 2018
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT END OF THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (ROBERTSON'S GMC TRUCK, 2680 CRANBERRY HWY, WAREHAM, MA 02571) WHERE IT WAS DIAGNOSED THAT THE FRAME ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE. *TT *TR
SUSPENSION,STRUCTUREFebruary 8, 2018
WE PURCHASED OUR 2003 GMC ENVOY XL SLE 8 CYLINDER BRAND NEW AT ALDEN BUICK IN FAIRHAVEN, MASS IN JULY 2003; FOR THE PAST 3 YEARS WE HAD IT SERVICED AT ROBERTSSON'S GMC 2680 CRANBERRY HIGHWAY, WAREHAM, MASS.02571,508-291-0044. WE HAD IT RECONDITIONED AT THIS DEALERSHIP LAST YEAR, SPENDING $4000.00; WE HAD IT INSPECTED AT THIS DEALERSHIP WITH THE MASSACHUSETTS VEHICLE CHECK; IT PASSED THE FRONT END CHECK AND FRAME CHECK ON 8/4/17. I WAS DRIVING THE VEHICLE IN LATE DECEMBER, AND HIT SEVERAL DEEP POTHOLES CAUSED BY AN ICE STORM; SHORTLY THEREAFTER I LOST STEERING CONTROL OF THE VEHICLE. I HAD IT TOWED TO ALDEN BUICK/GMC IN FAIRHAVEN, MASS. TO BE TOLD THAT THE ENTIRE FRAME HAD COLLAPSED DUE TO EXTENSIVE CORROSION AND RUST. I HAD IT TOWED TO ROBERTSON'S GMC IN WAREHAM AND FILED A CLAIM WITH COMMERCE INS. CO. TO HOPEFULLY COVER THE DAMAGE TO THE FRAME; COMMERCE DENIED THE CLAIM STATING"THE FRAME ASSEMBLY WAS SEVERELY ROTTED AND THIS EXTENSIVE ROT ALLOWED THE RIGHT FRONT CONTROL ARM TO BREAK AWAYFROM THE MOUNTING POINT ON THE FRAME RAIL. GMC ISSUED A TECHNICAL SERVICE BULLETIN STATING THAT SOME ENVOY MODELS SUFFERED FROM EXTENSIVE FRAME CORROSION. WHY DID ROBERTSON'S GMC PASS THE VEHICLE ON THE SAFETY CHECK, AND WHY WAS I NOT INFORMED OF THE VEHICLE'S FRAME CORROSION BEFORE I SPENT THE $4000.00 RECONDITIONING IT? WHY IS FRAME CHECK AND FRONT END CHECK LISTED AS PASS ON MY VEHICLE WHEN THIS CORROSION AND RUST WAS PRESENT AT TIME OF INSSPECTION? FORTUNATELY NEITHER I NOR ANY OF MY FAMILY MEMBERS WERE INJURED WHILE DRIVING/RIDING IN THIS VEHICLE.
ELECTRICAL SYSTEMOctober 20, 2017
ALL THE ELECTRICAL COMPONENTS GO CRAZY. SPEED-OMETER WORKS WHEN IT WANTS TO JUST LIKE THE BATTERY OIL GAS AND TEMP GAUGE. THE AC AND HEATER HAVE A MIND OF THEIR OWN AS WELL. ALONG WITH ALL THE LIGHTS. SOME TIMES THEY WORK SOMETIMES THEY DONT
EXTERIOR LIGHTINGOctober 20, 2017
THE STANDARD HEADLAMPS INCONSISTENTLY AND OFTEN SHUT OFF. THE BRIGHT LAMPS REMAIN WORKING, THANK GOODNESS. THIS HAPPENS USUALLY WHEN IN MOTION, OR RIGHT WHEN THE IGNITION IS TURNED ON. WEATHER DOES NOT SEEM TO BE A FACTOR.
VISIBILITY/WIPERAugust 18, 2017
WHILE OPERATING VEHICLE, WINDSHIELD WIPERS WILL COME ON WITHOUT WARNING AND CANNOT BE TURNED OFF WITH THE STANDARD WIPER CONTROLS. IS NECESSARY TO PULL THE WIPER FUSE TO STOP THE WIPERS. IF CAUGHT IN A RAIN SHOWER WHILE IN TRAFFIC WITH FUSE PULLED, HAVE NO WAY TO TURN ON WIPERS. VERY DANGEROUS. THIS WAS ADDRESSED IN NHTSA REFERENCE #04V046000, BUT OUR VIN WAS NOT INCLUDED. BECAUSE OF THE DANGER, WILL HAVE TO REPAIR AT MY EXPENSE.
FUEL/PROPULSION SYSTEMJuly 19, 2017
TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT THE FILLER PIPE WAS FRACTURED AND CAUSED THE BLADDER TO LEAK. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE BLADDER AND FILLER NECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
STRUCTUREJuly 17, 2017
THE REAR PASSENGER DOOR STOP CLOSING ....THE LATCH IS BROKEN ...THEY HAD A RECALL ON THIS IN 2005 BUT CLAIM IT'S CLOSE NOW WHAT CAN I DO?
ELECTRICAL SYSTEM,ENGINEJuly 10, 2017
CAR DIES WHEN DRIVING, CAR WONT START SOMETIMES AND HOUR OR 2 LATER STARTS MECHANIC SAID ALTERNATOR AND BATTERY ARE GOOD, IN PARKING LOT AND DRIVING IN THE CITY
FUEL/PROPULSION SYSTEMJuly 5, 2017
CRACK IN FILLER NECK WHERE IT ATTACHES TO THE GAS TANK.
STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEMMay 6, 2017
IT STARTED WITH ENGINE MISFIRING CAUSING ENGINE TO JOLT WHICH DAMAGED #4 COIL PACK SEAL TO FAILED ALLOWING WATER INTRUSION. IN 2008, THE GMC MECHANIC REPLACED ALL SIX COILS SEALS BUT IN 2013-PRESENT P0440 ENGINE CODE IS A LEAK IN THE EVAPORATIVE EMISSION (EVAP). LOOSE FUEL TANK FILLER CAP IS THE MOST COMMON CAUSE THAT TRIGGERS THE P0440 CODE. I FAILED A FEW SMOG CHECK SPENDING HUNDREDS OF THOUSANDS OF DOLLARS YET MY PROBLEM STILL EXISTENCE. I'VE CONTACTED THE BUREAU OF AUTOMOTIVE REPAIR BECAUSE PURRFECT AUTO IN FULLERTON,CA LIED ABOUT FIXING MY CAR. THE BAR MADE PURRFECT AUTO REPLACE THE GAS TANK AND GAS CAP YET THE ENGINE LIGHT IS STILL ON DISPLAYING CODE P0440. ITS BEEN 14 YEARS AND I'M STILL DEALING WITH THIS PROBLEM.
SERVICE BRAKESMay 3, 2017
MY COMPLAINT IS ABOUT THE ABS BRAKES WARNING LIGHT AND THE FEEL OF THE BRAKES WHILE IN MOTION. WHEN COMING TO A STOP, REACHIBG 5MPH, THE BRAKES PERFORMANCE IS FEELING A RESISTANT ANDJERKY. IT IS AS IF THE BRAKES DO NOT WANT TO PRESS ALL THE WAY DOWN WHEN COMPLETELY STOPPING. THE WARNING LIGHT ON MY DASH SAYS, "SERVICE ABS BRAKES." THIS IS A RATHER SCAREY FEEL COMING FROM THE BRAKE PEDDLE.
FUEL/PROPULSION SYSTEMMarch 27, 2017
TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. WHILE DRIVING 30 MPH, THE FUEL GAUGE FLUCTUATED AND FAILED TO PROPERLY DISPLAY THE AMOUNT OF FUEL IN THE TANK. THE LACK OF FUEL CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
VEHICLE SPEED CONTROL,SERVICE BRAKESMarch 26, 2017
I WAS STOPPED AT A LIGHT WHEN THE CAR ACCELERATED ON ITS OWN, I PRESSED THE BRAKE BUT THE CAR WOULD NOT STOP . I HIT CAR THE CAR IN FRONT OF ME, I HAD TO PUT CAR IN NEUTRAL TO STOP THE CAR. CAR WAS TOWED TO DEALER, THE CAUSE WAS A INTERNALLY SHORTED THROTTLE BODY. THE THROTTLE BODY WAS REPLACED. THIS WAS THE THIRD TIME CAR ACCELERATED ON OWN AND WOULD NOT STOP. THE FIRST TWO TIMES MY MECHANIC COULD NOT FIND ANY PROBLEM.
Crash reported
NHTSA #10968523EXTERIOR LIGHTINGJanuary 25, 2017
TL* THE CONTACT OWNS A 2003 GMC ENVOY. ON THREE SEPARATE OCCASIONS, THE LOW BEAM HEADLAMPS FAILED WITHOUT WARNING. WHEN THE PASSENGER'S SIDE TURN SIGNAL WAS ACTIVATED, THE FOUR-WAY HAZARD INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V198000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
STEERINGDecember 20, 2016
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING ABILITY FAILED WHILE ATTEMPTING TO MAKE A TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT MANAGED TO DRIVE THE VEHICLE HOME. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THAT WAS THE FIRST TIME THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
AIR BAGSDecember 9, 2016
WHEN THE DRIVER SLID ON ICE AND CRASHED INTO A TREE, THE AIRBAG DID NOT DEPLOY AND THE DRIVER WAS INJURED
Crash reported1 injury(ies)
NHTSA #10934028ENGINE,FUEL/PROPULSION SYSTEMOctober 27, 2016
TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. WHILE THE VEHICLE WAS STATIONARY, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. IT WAS DIAGNOSED THAT THE FUEL TANK FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
ELECTRICAL SYSTEMOctober 24, 2016
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE POWER WINDOW AND DOOR CONTROLS MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THAT THE VEHICLE NEEDED A NEW POWER SWITCH. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 155,000.
UNKNOWN OR OTHER,VISIBILITY/WIPEROctober 4, 2016
MY VEHICLE WAS SITTING IN THE DRIVE WAY AND A LOUD SHATTERING NOISE WAS HEARD FROM THE HOUSE AND WENT OUTSIDE TO LOOK AT WHAT IT WAS AND NOTICED THAT MY BACK WINDOW OF MY VEHICLE WAS IN A MILLION PIECES ON THE GROUND AND ALL OVER MY VEHICLE AND IN MY CAR SEATS FOR MY CHILDREN. THE BLOWER MOTOR FOR THE FRONT CONTROL QUITE WORKING A WEEK AGO AND THE RIGHT BACK DOOR WILL NOT LATCH.
FUEL/PROPULSION SYSTEMSeptember 8, 2016
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE THE VEHICLE WAS IN THE GARAGE AND WHILE DRIVING, THE ODOR OF FUEL WAS PRESENT. THE VEHICLE WOULD ALSO SHUDDER AND HESITATE WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGAugust 18, 2016
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, THE LOW BEAM HEAD LAMPS CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000. ..UPDATED 10/18/16 *BF UPDATED 03/09/17.*JB
STRUCTUREJuly 8, 2016
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A NOISE NEAR THE FRONT END OF THE VEHICLE. IT WAS OBSERVED THAT THE ENTIRE FRAME WAS RUSTED OUT UNDERNEATH THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REMEDIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 179,603.
UNKNOWN OR OTHERJuly 5, 2016
GAS GAUGE IS NOT WORKING. AMOUNT OF GAS IN TANK UNKNOWN DUE TO THIS ERROR, NOT ONLY MAKING DRIVING UNSAFE, IT IS ALSO A MAJOR INCONVENIENCE. WE HAVE REPLACED FUEL FILTER IN GAS TANK AND PROBLEM STILL PERSISTS. NOW OUR MECHANIC HAS SUGGESTED A NEW IMSTRUMENT CLUSTER.....$500 LATER WILL IT BE FIXED?' ALL THE WHILE GMC KNOWS OF THIS PROBLEM.
FUEL SYSTEM, GASOLINE,ENGINEMay 10, 2016
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT A STRONG FUEL ODOR EMITTED INSIDE AND OUTSIDE OF THE VEHICLE CONTINUOUSLY. ADDITIONALLY, THE ENGINE WARNING INDICATOR ILLUMINATED WHENEVER THE VEHICLE WAS IN OPERATION. THE CONTACT RECEIVED NOTIFICATION OF THE MANUFACTURER CUSTOMER SATISFACTION PROGRAM RELATED TO THE FUEL TANK INLET VALVE REPLACEMENT. THE REMEDY PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. ON NOVEMBER 23, 2015. THE FAILURE MILEAGE WAS 119,292. UPDATED 07/05/16 *BF
EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGESMay 2, 2016
TL* THE CONTACT OWNS A 2003 GMC ENVOY. AFTER PARKING THE VEHICLE AND ATTEMPTING TO EXIT, THE DRIVER AND PASSENGER SIDE DOORS FAILED TO UNLOCK. IN ADDITION, WHILE DRIVING 45 MPH, THE HEADLIGHTS BLINKED ON AND OFF AND FAILED TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 188,343. THE VIN WAS NOT AVAILABLE.
STRUCTUREApril 19, 2016
THE REAR GLASS ON THE LIFT GATE COMPLETELY SHATTERED/EXPLODED WHILE IN GARAGE. THE CAR WAS STATIONARY.
ELECTRICAL SYSTEMApril 19, 2016
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE AT A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. AFTER REPEATED ATTEMPTS, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CYLINDER IGNITION SWITCH WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,429. UPDATED 06/14/16*LJ UPDATED 06/30/16.*JB
FUEL/PROPULSION SYSTEMMarch 23, 2016
GMC IS ADMITTING TO A FAULTY GAS TANK AND ONLY COVERS THIS UP TO 150,000 MILES I BOUGHT THE CAR AFTER THE 150,000 MILES AND NOW HAVE GAS LEAKING THE TANK WAS NEVER FIXED. WHY DOES THE MILEAGE MAKE A DIFFERENCE? THIS IS A MAJOR SAFETY ISSUE THAT GMC SHOULD COVER REGARDLESS OF THE MILEAGE. JUST BECAUSE MY GAS TANK DID NOT LEAK AS SOON AS OTHER ONES DID MEANS I SHOULD NOT BE COVERED? A RECALL IS A RECALL AND THEY SHOULD BE RESPONSIBLE FOR FIXING THE PROBLEM.
ENGINEFebruary 28, 2016
WHILE FILLING UP MY VEHICLE WITH GAS AT SAMSCLUB, IT BEGAN LEAKING CONTINUOUSLY FROM THE TANK. WE REPLACED THE FILLER NECK HOSE, BUT IT TURNS OUT THE GAS TANK HAS A CRACK AT THE TOP. WHEN YOU WALK BY, YOU COULD SMELL THE FUMES.
AIR BAGSFebruary 23, 2016
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
FUEL/PROPULSION SYSTEMFebruary 17, 2016
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EMITTED A FUEL ODOR FROM THE REAR OF THE VEHICLE. THE FUEL TANK LEAKED FUEL NO MATTER HOW MUCH FUEL WAS IN THE TANK. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER WHO STATED THAT THE FAILURE WAS COVERED UNDER WARRANTY; HOWEVER, THE CONTACT'S VEHICLE DID NOT MEET WARRANTY GUIDELINES. THE APPROXIMATE FAILURE MILEAGE WAS 153,802.
FUEL/PROPULSION SYSTEMJanuary 26, 2016
THE FUEL INLET SEAL ON THE TOP OF THE FUEL TANK HAD SEPARATED CAUSING A SMELL OF FUEL AND ALLOWING MATTER TO ENTER THE FUEL TANK FROM THE TOP...POSSIBLY CAUSING THE PREMATURE FAILING OF THE FUEL PUMP. WE UNDERSTAND GMC HAS EXTENDED THE WARRANTY ON THE VEHICLE FOR THIS ISSUE TO 150,000 MILES. OUR VEHICLE HAD OVER 155,000 MILES WHEN THE PROBLEM OCCURED BUT WE NEVER RECEIVED NOTIFICATION FROM GMC OF THE EXTENDED WARRANTY. HAD WE RECEIVED THIS NOTIFICATION WE WOULD HAVE TAKEN IN THE VEHICLE FOR AN IMMEDIATE REPAIR. THE FUEL PUMP FAILED AND WE HAD TO PURCHASE A NEW FUEL TANK (AS A RESULT OF THE FAULTY TOP SEAL) AND FUEL PUMP...COSTING US ALMOST $1,700. WE HAVE A COPY OF THE REPAIR BILL BUT I AM UNABLE TO SCAN AND UPLOAD IT HERE AT THIS TIME... I AM IN THE MILITARY AND WILL BE MOVING TO KOREA IN APRIL, 2016
STRUCTUREJanuary 17, 2016
I TOOK VEHICLE TO GMC DEALER FOR AN UNRELATED GM SPECIAL SERVICE PROGRAM AND UPON REMOVAL OF THE FUEL TANK, THEY FOUND EXTENSIVE RUST-THROUGH ADJACENT TO WHERE THE TANK MOUNTS TO THE FRAME. THEY SAID THE "VEHICLE IS NOT SAFE TO BE DRIVEN" YET IT HAS ONLY 100,000 MILES AND ITS EXTERIOR APPEARS ALMOST LIKE-NEW. DEALER FEELS THE DESIGN OF THE TANK BEING MOUNTED AGAINST THE FRAME CAUSED ROAD SALT, ETC TO GET TRAPPED WHERE IT CANNOT BE CLEANED OUT BY UNDERCARRIAGE CAR WASHES. I RECENTLY CONTACTED GMC BUT MY COMPLAINT HAS NOT BEEN RESOLVED TO MY SATISFACTION. I SUSPECT THERE ARE THOUSANDS OF ENVOY/TRAILBLAZER (XL) MODELS STILL ON THE ROAD WITH THIS HIDDEN "CANCER".
WHEELS,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEMJanuary 16, 2016
I HAD BEEN DRIVING AND PULLED INTO A FAST FOOD RESTAURANT AND WHEN I GOT OUT OF MY VEHICLE I NOTICED THE SMELL OF GASOLINE BEING CLOSE TO A GAS STATION I THOUGHT NOTHING OF IT WHEN GETTING BACK IN MY VEHICLE AFTER RETRIEVING MY FOOD I NOW SMELLED THE GASOLINE INSIDE MY VEHICLE STILL THOUGHT NOTHING THAT MAYBE THE FUMES WERE JUST LINGERING UNTIL THE NEXT DAY WHEN THE SMELL WAS STRONGER SO STRONG THAT MY CHILD WITH ASTHMA IMMEDIATELY HAD TO GET OUT OF THE VEHICLE SO BEING CAUTIOUS AS ANYONE I HAD MY HUSBAND TAKE A LOOK HE SMELLED THE GASOLINE BUT COULDN'T FIND A LEAK SO HE TOOK IT TO OUR LOCAL MECHANIC WHO THEN DIAGNOSED THE PROBLEM AND REMOVED THE TANK AND REPLACED IT WITH A USED TANK AND WHATEVER PART WAS NEEDED TO FIX THE ISSUE SO SINCE THEN I HAVE NOT SMELLED ANYMORE GASOLINE BUT MY CHECK ENGINE LIGHT REFUSES TO GO OFF NOT TO MENTION I RECEIVE A LETTER IN THE MAIL STATING THAT THERE WAS SOME SORT OF RECALL ON MY EXACT YEAR AND MAKE OF VEHICLE AND THAT I COULD SEND IN A CLAIM TO GET BACK THE $500 I PUT INTO FIXING THE VEHICLE THINKING IT WAS NOW SAFE FOR MY FAMILY SO I PAID TO FIX THE PROBLEM ONLY MY NEW TANK IS USED SO I'M GUESSING I'LL BE HAVING THIS ISSUE AGAIN AT SOME POINT WHICH IS VERY SCARY CONSIDERING I DRIVE MY CHILDREN IN THIS VEHICLE PLUS I'M OUT THE $500 STILL HAVE THE SAME ISSUE WHICH I CANNOT AFFORD TO FIX AGAIN SHOULD THE PROBLEM ARISE AND I DIDN'T KEEP THE RECEIPT FROM MY MECHANIC THINKING PROBLEM SOLVED I PUT IT ASIDE IT THREW IT AWAY SO I'M JUST CURIOUS IS THERE ANYTHING I CAN DO BECAUSE KNOWING THE TANKS HAVE ISSUES AND I'VE JUST PAID $500 FOR ANOTHER RECALLED TANK PRETTY MUCH SO I'M AT A POINT WHERE I HAVE NO OPTION BUT TO TAKE A LOSS ON THE MONEY I PAID TO FIX THE VEHICLE BEFORE I KNEW ABOUT THE RECALL NOT TO MENTION I'VE HAD TO REPLACE THE TIE RODS TWICE AND IT'S POPPING AGAIN WHEN I MAKE TURNS I LOVE THIS VEHICLE BUT NOW I'M SUPER NERVOUS OF IT
SUSPENSIONJanuary 13, 2016
TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT WHILE PARKED AND STARTING THE VEHICLE, THE REAR END ABNORMALLY ROSE HIGHER FROM THE GROUND. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING, THE REAR LOWERED NEAR TO THE GROUND. THE CONTACT ALSO MENTIONED THAT AT TIMES ONE SIDE OF THE VEHICLE WAS HIGHER THAN THE OTHER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.
ENGINEJanuary 12, 2016
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE OPERATING THE VEHICLE, THE SERVICE ENGINE LIGHT ILLUMINATED. WHILE IN FOUR WHEEL DRIVE MODE, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ICV WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
STRUCTUREJanuary 7, 2016
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 163,324.
AIR BAGS,UNKNOWN OR OTHERDecember 26, 2015
FRONT AIR BAG DID NOT DEPLOY,DRIVING IN SNOW SLID AN HIT A TREE WAS DRIVING ON A HIGHWAY.
Crash reported
NHTSA #10816234AIR BAGSDecember 26, 2015
DRIVING IN THE SNOW,BACK PASSENGER SIDE SLID RIGHT,LOST CONTROL HIT A TREE.
Crash reported4 injury(ies)
NHTSA #10816235ENGINE,FUEL/PROPULSION SYSTEMDecember 24, 2015
MY CAR WILL SHUT OFF WHEN I AM EITHER TURNING OR SLOWING DOWN WITHOUT ANY WARNING, I PUT THE CAR IN NEUTRAL, TURN THE KEY OFF THEN ON AGAIN AND IT STARTS LIKE NOTHING HAPPENED. THE ENGINE DOESN'T SHOW ANY WARNING LIGHTS IT JUST SHUTS OFF. THIS HAS HAPPENED NOW ABOUT 6 TIMES. I DON'T HAVE THE MONEY TO TAKE IT TO THE DEALER, BUT IF I AM GIVEN AN IDEA OF WHAT TO LOOK FOR I CAN TAKE IT TO MY MECHANIC WHO IS VERY QUALIFIED AND DID REPLACE A SENSOR THAT WENT BAD. PLEASE HELP
FUEL/PROPULSION SYSTEMDecember 21, 2015
THIS IS ALL OVER THE INTERNET. PLASTIC GAS TANK LEAKS. GMC DOES NOT CARE. I TALKED WITH THEM THEY IGNORE REPAIR IS $1,600.00 OR MORE. PEOPLE ARE FIXING WITH GLUE? GASOLINE SPILL FROM CRACKED PLASTIC FUEL TANK.
FUEL/PROPULSION SYSTEMDecember 3, 2015
I SMELL GAS ALL THE TIME WHEN I AM DRIVING
AIR BAGSDecember 1, 2015
WHILE TRAVELING 55 MILES PER HOUR ON ICY ROADS MY VEHICLE LOST CONTROL AND HIT A GUARD RAIL, THEN A TELEPHONE PHONE WHICH WAS KNOCKED OVER CAUSING IT TO ROLL 3 TIMES. THE VEHICLE IS A TOTAL LOSS. DURING THE ACCIDENT NONE OF THE AIRBAGS WERE DEPLOYED. AS TRAUMATIC AS THE ACCIDENT WAS I FEEL THEY SHOULD OF WENT OFF.
Crash reported1 injury(ies)
NHTSA #10807803FUEL/PROPULSION SYSTEMNovember 10, 2015
FUEL PUMP MODULE CORROSION CAUSING LEAKING FUEL AND FUEL VAPORS FROM THE TOP OF THE FUEL TANK. THIS IS DUE TO A DESIGN DEFECT AS THE FUEL PUMP MODULE SITS LOWER THAN THE HIGHEST POINT OF THE FUEL TANK AND MOISTURE AND DEBRIS ACCUMULATE ON TOP OF THE FUEL PUMP MODULE. THE TOP OF THE MODULE IS NOT MANUFACTURED WITH APPROPRIATE RUST-PROOFING MEASURES AND THE MATERIALS USED LEAVE IT PRONE TO RUSTING AND FAILURE, COMPROMISING THE SEAL AND ALLOWING FUEL TO ESCAPE FROM THE TANK. THIS POSES A FIRE HAZARD, ESPECIALLY IF FUEL IS ABLE TO REACH HEATED EXHAUST PIPES, ETC. I TOOK MY VEHICLE INTO A A GMC DEALERSHIP AND WAS DENIED REPAIR OF THE VEHICLE OR REIMBURSEMENT FOR REPAIR. THERE WAS A SPECIAL COVERAGE FOR THIS VEHICLE THAT HAS SINCE EXPIRED, PROVING THAT GM IS / WAS AWARE OF THE PROBLEM. GIVEN THE NUMEROUS COMPLAINTS OF THIS EXACT SAME ISSUE, THIS SHOULD BE ESCALATED TO RECALL STATUS DUE TO THE INHERENT SAFETY ISSUE AND FIRE RISK.
SUSPENSION,SERVICE BRAKES,FUEL/PROPULSION SYSTEMOctober 30, 2015
WHERE THE TOP OF THE NESK OF THE FUEL TANK MEETS THE FUEL PUMP IT IS BROKEN WHERE THE 2 MEET. FUEL VAPORS, AS WELL AS ACTUAL FUEL LEAKING ON THE GROUND R BOTH PRESENT. STATIONARY , AS WELL AS, IN MOTION.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMOctober 27, 2015
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE CHECK ENGINE AND REDUCE POWER WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. NO REPAIRS WERE DONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
AIR BAGSOctober 24, 2015
I HAVE NO PROBLEM , BUT IN THE PAST I READ IN MY LOCAL PRESS THAT MY ENVOY WAS TO BE RECALLED BECAUSE OF FALLTY AIRBAGS. I NEED TO KNOW IF THIS IS TRUE ,AS I CONTUEING TO READ MANY OF GMC CARS ARE INCLUDED IN THE RECALL.
ELECTRICAL SYSTEM,AIR BAGS,STRUCTUREOctober 21, 2015
I WAS IN A MVA JULY 22, 2015 I WAS TBONED ON THE DRIVERS SIDE AND THE WENT HEADON WITH A LIGHT POLE AND MY AIRBAGS NEVER DEPLOYED. I HAD MANY PROBLEMS WITH THE ELECTRICAL IN THE TRUCK SINCE I PURCHASED THE TRUCK. IT WAS AN AS IS WITH NO WARRANTY AND I WASNT GIVEN ANY KNOWLEDGE OF PROBLEMS OR RECALLS. I SUFFERED EXTENSIVE INJURIES TO MY BODY AND MY TRUCK WAS A TOTAL LOSS $10000 IN DAMAGES TO THE VEHICLE.
Crash reported1 injury(ies)
NHTSA #10785134POWER TRAINOctober 15, 2015
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE TRANSMISSION FAILED CAUSING THE VEHICLE TO LOSE POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
SERVICE BRAKESSeptember 18, 2015
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL VIBRATED AND HESITATED TO RESPOND WHEN DEPRESSED. IN ADDITION, THE BRAKE PEDAL FELT ABNORMALLY SOFT WHEN APPLIED, WHICH REQUIRED A LONGER STOPPING DISTANCE. THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
FUEL/PROPULSION SYSTEMSeptember 1, 2015
TL* THE CONTACT OWNS A 2003 GMC ENVOY. AFTER REFUELING THE VEHICLE, THERE WAS A STRONG FUEL ODOR PRESENT. THE CONTACT NOTICED THE FUEL TANK WAS LEAKING FUEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
EXTERIOR LIGHTINGAugust 20, 2015
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT 55 MPH, THE LOW BEAM HEADLIGHTS WERE ACTIVATED AND UNEXPECTEDLY FAILED TO ILLUMINATE. THE HIGH BEAM HEADLIGHTS WERE ENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE LOW BEAM HEADLIGHT MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 192,000.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPERAugust 18, 2015
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO WORK IN THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
FUEL/PROPULSION SYSTEMJuly 31, 2015
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR COMING FROM THE REAR OF THE VEHICLE. THE CONTACT INSPECTED THE REAR OF THE VEHICLE AND DISCOVERED THAT THE FUEL TANK WAS DAMP. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FUEL TANK SENDING UNIT HAD CORROSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,991.
ELECTRICAL SYSTEM,VISIBILITYJuly 30, 2015
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT 65 MPH, THE INSTRUMENT CLUSTER BECAME INOPERABLE. THE CONTACT STATED THAT THE WINDOW SWITCHES ALSO BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
ELECTRONIC STABILITY CONTROL (ESC)July 11, 2015
DUE TO A BRAKE PRESSURE MODULATOR VALVE PROBLEM (OPEN/SHORTED CIRCUIT), THE ABS SYSTEM ENGAGES AT ABOUT 8 MPH IN LOW SPEED STOPPING SITUATIONS ON WET AND DRY DRIVING SURFACES CAUSING TEMPORARY ENGINE STALLING AND POWER STEERING CONTROL LOSS AND LENGTHENED DISTANCE NEEDED TO STOP, INCREASING THE RISK OF CRASH.
ENGINEJuly 5, 2015
MY 2003 GMC ENVOY JUST TURNS OFF AT ANY GIVEN MOMENT. OUT OF NO WHERE, WHILE DRIVING, WAITING AT A RED LIGHT OR STOPPED AT A STOP SIGN MY CAR JUST SHUTS DOWN/TURNS OFF. IT'S BEEN DOING THIS FOR YEARS. VERY DANGEROUS AND UNSAFE. SECONDLY THE "SERVICE ENGINE SOON" LIGHT ON MY 2003 GMC REMAINS ON. TOOK IT INTO BEEN SERVICED BY THE GMC DEALER SERVICE DEPARTMENT AND THEY COULDN'T FIGURE OUT THE PROBLEM. NOW I CANNOT GET MY CAR TO PASS INSPECTION NOR GET IT REGISTER. THIS IS A MAJOR PROBLEM.
SUSPENSION,POWER TRAINJune 8, 2015
DEAR SIR/MADAM, I HAVE A 2003 GMC ENVOY SLT MODEL 4.2L V6 4WD AND AS I WAS BACKING INTO MY GARAGE I HEARD A LOUD BANG AND WHINNING NOISE AND I NOW HAVE NO REVERSE GEAR AND WHEN I SELECT THE DRIVE GEAR ON THE AUTOMATIC TRANSMISSION I HAVE A WHINNING NOISE, I HAVE READ THE BLOGS ON THIS ISSUE AND I BELIEVE THAT GM AND GMC ARE VERY AWARE OF THIS PROBLEM, THIS REPAIR WILL COST ME UP TO $2,800.00 PLUS TAX TO HAVE THE TRANSMISSION REMOVED AND A RE-MANUFACTURED ON REPLACED ON MY VEHICLE. I WAS JUST GLAD THAT THIS MATTER HAPPENED AT MY RESIDENCE AND NOT ON SOME BACK ROAD IN WEST VA., I BELIEVE THAT AS STATED, GM AND GMC IS VERY AWARE OF THE PROBLEM WITH THE 4L603 TRANSMISSION THAT WERE USED IN THESE VEHICLES' AND THE PROBLEM WITH THE SUN-SHELL AND THE REACTION SUN GEARS THAT ARE LIKE A GRENADE EXPLODING INSIDE THE TRANSMISSION. I WOULD LIKE FOR A RECALL TO BE STARTED ON THIS PROBLEM AND THE OWNERS TO BE PAID BACK ON ALL OF THESE REPAIRS. THE CONSUMER STATED THE AIR RIDE SUSPENSION THAT WAS INSTALLED ON THE VEHICLE IS DANGEROUS. THE AIR RIDE SUSPENSION DEFLATED ON BOTH SIDES ON THE REAR OF THE VEHICLE, WHICH CAUSED THE VEHICLE TO BOTTOM OUT ON STOPS. UPDATED 07/08/15
ELECTRICAL SYSTEM,ENGINEJune 8, 2015
I NOTICED A ELECTRICAL BURNING SMELL WHILE DRIVING ON A SIDE STREET. THE ENGINE MADE AN UNUSUAL NOISE SO I PULLED OVER, TURNED THE CAR OFF AND PUT ON THE HAZARD LIGHTS. WHILE WAITING FOR THE TOW TRUCK, THE CAR STARTED WITH NO KEY IN THE IGNITION. THE CAR RAN FOR A SHORT TIME THEN STOPPED AND ATTEMPTED TO RESTART ITSELF ABOUT 5 TIMES. OUR MECHANIC TOOK A LOOK AT IT AND SAID THERE HAD BEEN A FIRE IN THE FUSE BOX. I TOOK PICTURES OF THE CHARRED REMAINS OF THE FUSE BOX, COVER AND CONNECTORS. MOST OF THE PLASTIC CONNECTORS UNDER THE FUSE BOX COULD NOT BE REMOVED BECAUSE THEY HAD MELTED AND WERE FUSED ONTO THE BOX. HE NOTED THE FIRE SEEMED TO ORIGINATE FROM FUSE 46, THE HEADLAMP DRIVER MODULE. FOR THE PAST FEW YEARS, I HAD BEEN EXPERIENCING HEADLIGHT AND TAIL LIGHT ISSUES INVOLVING BULBS THAT WERE BURNING OUT FREQUENTLY OR WERE GOING OUT THEN COMING BACK ON.
Fire reported
NHTSA #10724178FUEL/PROPULSION SYSTEMJune 1, 2015
MECHANIC SAID FUEL RAIL RUPTURED DUE TO A FAULTY FUEL PRESSURE REGULATOR AND LEAKED GASOLINE IN ENGINE COMPARTMENT THAT COULD HAVE CAUSED A FIRE INJURING OCCUPANTS. REPAIRS COST 1400DOLLARS
SUSPENSIONMay 11, 2015
WAS INSPECTING CAR AND HAD SEVERAL COMPLAINTS TO DEALERSHIP THAT FRONT END HAD A STRANGE NOISE WHEN WE GO OVER A ROUGH ROAD. WHILE TRYING TO FIGURE OUT WHERE FUEL SMELL IS COMING FROM I NOTICED A CRACK ON THE WELD NEXT TO THE SHOCK MOUNT . I ALSO NOTICED THAT THERE HAS BEEN A PREVIOUS REPAIR THERE BECAUSE WE HAVE HAD THIS CAR SINCE IT WAS NEW ALL I CAN THINK IS THAT THEY SAW THIS AND DID A REPAIR AND NOT TELLING US SO IF YOUR CAR IS CREAKING CHECK THE FRONT END COULD BE FALLING APART.
FUEL/PROPULSION SYSTEMMay 1, 2015
IN 2013 WE TOOK R VEHICLE TO GET SMOGED IT WOULDN'T PASS THE MECHANIC SAID THERE IS A CRACK IN THE GAS TANK AND THEY CAN USE SOME STUFF ON IT TO PATCH IT ,NOW A YEAR GOES BY MY SON IS USING THE CAR PUTTING GAS IN THE AT THE STATION AND ANOTHER LADY TELLS HIM YOUR LEAKING GAS TOOK IT TO THE CHEVY IN TRACY CA THEY SAID THERE WAS NOTHING THEY COULD DO THERE WAS A RECALL ON THIS VEHICLE AND THEY COULDN'T DO ANYTHING ABOUT IT AND MY HUSBAND TOLD THEM WE NEVER RECEIVED A RECALL NOTICE ABOUT THIS AND HE SAID THERE WAS NOTHING THEY COULD DO AND IT WOULD COST US 1600.00 NOW MY GMC IS SETTING IN MY DRIVEWAY AND WE R TOO AFRAID TO DRIVE IT THAT IT WILL CATCH ON FIRE AND ITS UNDRIVABLE THE NECK GOING TO THE GAS TANK IS CRACKED , MY SON DROVE THIS VEHICLE WITH HIS BABY FOR QUITE AWHILE AND THIS HAS SCARED ME TO DEATH I THINK GMC NEEDS TO MAKE THIS RIGHT AND FIX THIS PROBLEM ON MY CAR WE WOULD OF TAKEN IT IN RIGHT AWAY IF WE HAD KNOW ABOUT IT AND THAT THERE WAS A RECALL. *TR
STRUCTUREMarch 30, 2015
THE REAR DOOR CLOSURE ON THE PASSENGER SIDE FLUNG OPEN UPON ENTERING THE ON RAMP FOR THE HIGHWAY. THIS VEHICLE NOW HAS TWO DOORS THAT WILL NOT LATCH, DUE TO A MANUFACTURING PROBLEM AND RECALL. THE DEALERSHIP REFUSES TO REPLACE STATING THAT THE REPAIR FOR THE RECALL ALREADY TOOK PLACE, BUT HAS NOT... *TR
ELECTRICAL SYSTEM,AIR BAGS,VISIBILITY/WIPERMarch 28, 2015
MY CAR STARTED GOING NUTS THE WIPERS WOULDNT TURN OFF THE SEATS WONT MOVE THE DOORS WONT LOCK THE HEATERS OFF AND HOT AIR COMES OUT TRU VENTILATOS. *TR
EXTERIOR LIGHTINGMarch 25, 2015
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE BRAKE LIGHTS STOPPED WORKING ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE TAIL LIGHT STOP LAMP ASSEMBLY NEEDED TO BE REPLACED; HOWEVER, THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V527000 (EXTERIOR LIGHTING). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 120,000.
ELECTRICAL SYSTEMMarch 23, 2015
THE FAN BLOWER FOR HEAT AND AIR WOULDN'T CUT OFF EVEN WITH THE KEY OUT OF IGNITION. ALSO TWO COIL PACKS WENT OUT WITHIN A MONTH. *TR
FUEL SYSTEM, GASOLINEMarch 19, 2015
2003 GMC ENVOY. CONSUMER WRITES IN REGARDS TO FUEL TANK LEAK ISSUES. *SMD UPDATED 02/02/16.*JB
STEERING,VEHICLE SPEED CONTROL,WHEELSMarch 14, 2015
VEHICLE POWER STEERING HOSE BUSTED. MY TRUCK ISN'T IDLING RIGHT IT SOUNDS LIKE MY TRANSMISSION IS SLIPPING. ALSO MY TIRE TRACTION SEEMS OFF AND I REPEATEDLY HAVE TO PUT AIR IN TIRES. TIRES ALWAYS MAKES A CERTAIN SOUND ON THE HIGHWAY, I DON'T KNOW IF ITS NORMAL OR NOT. *TR
AIR BAGSFebruary 11, 2015
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL WHICH CAUSED THE VEHICLE TO CRASH INTO A TREE. AS A RESULT, THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND LEFT SHOULDER WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,325.
Crash reported1 injury(ies)
NHTSA #10682693VISIBILITYFebruary 11, 2015
WHILE OPENING MY TAILGATE WINDOW TO UNLOAD GROCERIES, THE GLASS EXPLODED AND SHATTERED INTO TINY PIECES. OTHER THAN A FEW SCRATCHES, I HAD NO INJURIES DESPITE GLASS RAINING DOWN ON ME. I'VE READ MULTIPLE ACCOUNTS OF THIS HAPPENING TO OTHER ENVOY OWNERS. GMC NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE IS SERIOUSLY INJURED! *TR
FUEL SYSTEM, GASOLINEFebruary 2, 2015
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FILLER NECK OF THE FUEL TANK WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. UPDATED 3/24/15*CN UPDATED 04/02/15*JB
VISIBILITY/WIPERJanuary 27, 2015
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY IMPAIRING THEIR VISION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD ASSEMBLY NEEDED TO BE REPLACED. THE FAILURE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
ELECTRICAL SYSTEMJanuary 4, 2015
MAINLY IN WET WEATHER, DASHBOARD ALERTS CHIME AND LIGHTS FLASH. DOESN'T STOP UNTIL WEATHER IS BETTER. I'M AFRAID THERE IS A SHORT SOMEWHERE. BOUGHT VEHICLE IN DECEMBER, 2013. DEALER WON'T HELP. I DON'T KNOW WHAT TO DO. PLEASE ADVISE. I CAN'T FIND A RECALL REGARDING THIS. BUT HAVE READ SEVERAL COMPLAINTS AND REVIEWS WITH THIS SAME ISSUE. I DID NOT KNOW ABOUT THIS WHEN I BOUGHT IT BECAUSE IT WAS WINTER AT THE TIME. VERY FRUSTRATED AND UNHAPPY. *TR
FUEL SYSTEM, GASOLINEDecember 27, 2014
SMELL OF FUEL WHEN CAR IS RUNNING. WILL BE TAKING TO DEALERSHIP DID HAVE INJECTOR SEALS REPLACED HOPING THAT WAS PROBLEM DID NOT FIX . WORRIED THERE WILL BE FIRE . WHILE TRANSPORTING MY GRANDCHILD. WILL FOLLOW UP WITH MORE INFO BUT IT LOOKS LIKE FUEL TANK. *TR
ELECTRICAL SYSTEMDecember 22, 2014
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT WAS ABLE TO RELEASE THE KEY AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 3/24/15*CN UPDATED 10/20/2015*JS
ELECTRICAL SYSTEMDecember 22, 2014
TRUCK SHUT OFF WHILE DRIVING. *TR
VISIBILITYDecember 13, 2014
I WENT INSIDE WAL-MART FOR MAYBE 1/2 HOUR AND WHEN I CAME OUT THE WINDOW WAS BUSTED OUT. WE THOUGHT SOME PUNK SMASHED THE WINDOW SO WE CALLED THE POLICE. THEY WATCHED THE VIDEO OF THE PARKING LOT AND THEY SAID THAT THERE WAS NO ONE BY THE CAR WHEN IT HAPPENED. I DON'T SEE HOW IT CAN JUST "MAGICALLY" SMASH INTO THOUSANDS OF PIECES WITH NO ONE AROUND BUT AFTER READING THROUGH OTHER COMPLAINTS I CAN SEE THAT I'M NOT ALONE. OF THE 202 COMPLAINTS ON HERE THERE ARE 10 (THIS MAKES 11) INCIDENCES WHERE THIS HAS HAPPENED AND GMC IS NOT RECALLING THEM? I JUST DON'T UNDERSTAND. IT IS GOING TO COST ME $500.00 FOR A BRAND NEW WINDOW AND IT IS A WEEK AND A HALF BEFORE CHRISTMAS. WE TRIED TO FIND ONE IN THE JUNKYARDS BUT THEY COST ALMOST AS MUCH AS A NEW ONE. I AM SO FRUSTRATED RIGHT NOW. *TR
FUEL SYSTEM, GASOLINEDecember 12, 2014
NEED TO KNOW IF THE RECALL OF THE GAS TANK APPLIES TO MY ENVOY. *TR
STEERING,AIR BAGS,SEAT BELTSDecember 4, 2014
ENTERING STRAIGHT STRETCH OF 2 LANE HWY.,I SWERVED TO MISS OBJECT IN MY LANE AND PART OF ADJACENT LANE. I COULD NOT STRAIGHTEN UP VEHICLE. THE VEHICLE ROLLED AND STRUCK A TREE. THE ENGINE WAS OFF AND THE AIR BAGS DID NOT INFLATE. MY DOOR WAS DAMAGED AND HAD TO BE CUT OFF TO FREE MYSELF. THE ENVOY WAS TOTALED. MY WIFE'S HARNESS DID NOT HOLD AND SHE WAS FACING THE REAR BETWEEN THE FRONT SEATS. THE SIDE AIR BAGS AND FRONT AIR BAGS DID NOT WORK. THE VEHICLE WAS WELL MAINTAINED WITH NEW TIRES AND BRAKES. I WAS LIFE FLIGHTED, AND MY WIFE WAS CARRIED BY AMBULANCE TO THE HOSPITAL WHERE WE SUSTAINED MULTIPLE INJURIES. *TR
Crash reported2 injury(ies)
NHTSA #10662196ELECTRICAL SYSTEMNovember 25, 2014
I HAVE A 2003 GMC ENVOY XL AND HAVE PROBLEMS WITH THE IGNITION SWITCH BEING LOSE AND NOT SHUTTING OFF ALL THE WAY WHEN THE KEY IS OUT AND JUST THE OTHER MORNING I WENT TO GO TO WORK AND MY CAR WOULD NOT START DUE TO THE IGNITION BEING STUCK IN THE ON POSITION AFTER I HAD PARKED MY CAR AND TOOK THE KEY OUT, I AM NOW AFRAID THAT WHILE I AM DRIVING THE IGNITION SWITCH IS GOING TO BE BUMPED INTO THE OFF POSITION AND CAUSE ME TO CRASH. *TR
AIR BAGSNovember 25, 2014
THIS IS REGARDING THE "TAKATA AIR BAG RECALL. I AM NOT SURE HOW TO PROCEED WITH REPORTING MY VEHICLE AND GETTING PLACE ON A LIST FOR AIR BAG REPLACEMENT IN PHILADELPHIA, PA. *TR
LATCHES/LOCKS/LINKAGESOctober 29, 2014
RIGHT REAR DOOR LOCK IS BROKE WILL NOT SHUT OR LOCK WE WERE AT THE STORE AND WHEN WE WENT BACK TO THE VEHICLE WENT TO SHUT THE DOOR AND THE LATCH WILL NOT CATCH AND SHUT THE DOOR. *TR
SEAT BELTSOctober 28, 2014
I BOUGHT THE VEHICLE IN MARCH OF 2012. THE PASSENGER SEAT BELT WILL NOT WORK AND I USE THEM FOR CAR SEATS NOW WHICH PLACES MY LIL ONES AT RISK SINCE THEY MAY NOT BE PROPERLY FASTENED IN BECAUSE THIS SEAT BELT SHOULD FUNCTION. ALSO MY BACK HATCHBACK DOOR DOESN'T LATCH PROPERLY UNLESS I SLAM IT DOWN HARD. IF I DON'T GATE AJAR LIGHT COMES ON AND I HEAR IT LOOSE. THE LATCH SYSTEM HAS FALLEN APART DUE TO THE SLAMMING. WINDOW PART ALSO DOES THIS SO I DON'T USE IT. I CAN'T BELIEVE THERE ARE NO RECALLS TO FIX THESE SAFETY HAZARDS. *TR
ELECTRICAL SYSTEMOctober 27, 2014
THE LIFT GATE WARNING LIGHT MALFUNCTIONING SAYS GATE OPEN AND ISN'T LIGHT DOESN'T GO OFF. *TR
VISIBILITYOctober 20, 2014
I WAS OPENING THE REAR WINDOW TO RETRIEVE BELONGINGS WHEN THE WINDOW EXPLODED GLASS FRAGMENTS ALL OVER ME AS WELL AS THE INSIDE AND OUTSIDE THE VEHICLE. FORTUNATELY, NO ONE WAS HURT. THIS IS VERY DANGEROUS! *TR
STRUCTUREOctober 20, 2014
THE KEY FOB, USED TO UNLOCK THE CAR, WILL NOT UNLOCK THE DRIVER SIDE DOOR. I CAN HEAR A CLICKING NOISE LIKE THE LATCH IS TRYING TO DISENGAGE, BUT IT WILL NOT. THE REMEDY FOR THIS IS TO LEAVE THE WINDOW OPEN IN ORDER TO PRESS THE UNLOCK BUTTON INSIDE THE CAR OR TO WAIT AND CONTINUOUSLY PRESS THE UNLOCK BUTTON THE KEY FOB (THE LATCH INSIDE THE DOOR WILL EVENTUALLY UNLOCK THE CAR). *TR
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGOctober 7, 2014
HEADLIGHT SWITCH OVERHEATED AND CAUSED CIRCUIT PANEL TO CATCH ON FIRE. *TR
Fire reported
NHTSA #10643113FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMOctober 1, 2014
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE FUEL GAUGE MALFUNCTIONED AND FAILED TO PROVIDE THE CORRECT FUEL LEVEL READING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL SENSOR AND THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
FUEL/PROPULSION SYSTEMSeptember 28, 2014
I STARTED EXPERIENCING A STRONG SMELL OF GASOLINE WHILE DRIVING AND WHEN THE VEHICLES WAS SHUT DOWN. WHEN I FIRST NOTICED THE ODOR I COULD NOT SEE ANY VISIBLE LEAKS UNDER THE VEHICLE, AFTER ABOUT A WEEK I STARTED NOTICING DRIPS OF FUEL UNDER THE VEHICLE. I CRAWLED UNDER THE VEHICLE TO FIND THE LEAK AND NOTICED A VERY FINE SPRAY OF GASOLINE COMING FROM THE TOP OF THE TANK. I THEN DROPPED THE FUEL TANK AND NOTICED THAT TUBE FROM THE FUEL PUMP WAS CORRODED TO THE POINT THAT IT WAS SPRAYING GASOLINE WHILE UNDER PRESSURE. THE FUEL PUMP IS LOCATED IN A LOW POINT ON THE TOP OF THE TANK WHICH ALLOWS FOR ROAD DEBRIS/SALT AND WATER TO SIT AND ERODE THESE TUBES ON THE TOP OF THE FUEL PUMP. THIS IS A VERY DANGEROUS PROBLEM AS ALL IT WOULD TAKE IS ANY FORM OF IGNITION TO CAUSE AN UNCONTROLLABLE FIRE. GM SHOULD BE REQUIRED TO REPAIR THIS UNDER A MANDATED RECALL DUE TO THE SEVERITY OF THIS PROBLEM. *TR
EQUIPMENT,ELECTRICAL SYSTEMSeptember 10, 2014
ENVOY 360 SPEEDOMETERS 2004 READS IM GOING 150 MPH ALL THE TIME. *TR
STRUCTUREAugust 27, 2014
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WAS UNABLE TO OPEN AND THE REAR PASSENGER DOOR FAILED TO FULLY CLOSE AND LOCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE NO DIAGNOSTIC WAS RUN. NO REPAIRS WERE MADE TO THE VEHICLE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
SUSPENSIONAugust 25, 2014
THE AIR SUSPENSION FAILS TO INFLATE. *TR
FUEL SYSTEM, GASOLINE,ENGINEAugust 8, 2014
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD STALL ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP. THE REPAIRS DID NOT REMEDY THE FAILURE. THE INDEPENDENT DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
ELECTRICAL SYSTEMAugust 6, 2014
I PURCHASED MY ENVOY NEW WITH 243 MILES & HAVE BEEN THE SOLE OWNER. MY SECURITY LIGHT GOES ON & OFF INTERMITTENTLY & THE VEHICLE WON'T START FOR 10-20 MINUTE TIME PERIODS. THERE IS NO APPARENT PATTERN W/WHEN THIS WILL OCCUR. I HAVE BEEN STRANDED IN AREAS THAT I DO NOT FEEL SAFE, OFTENTIMES WITH MY YOUNG CHILDREN IN THE VEHICLE. I INITIALLY TOOK THE VEHICLE TO ALBERT GMC, WHERE I PURCHASED IT (NO LONGER IN SERVICE, SO EXACT DATE/MILEAGE UNKNOWN). DIAGNOSTICS RETURNED MULTIPLE CODES, ALL RELATED TO THE SECURITY SYSTEM. THEY RECOMMENDED THAT I HAVE THE REMOTE STARTER REMOVED THAT WAS PROFESSIONALLY INSTALLED 11/2008. R&R CAR AUDIO REMOVED THE REMOTE STARTER & RAN ALL OF THE WIRING TO ASSURE IT WAS SOUND. I NEXT WENT TO AUTOMOTIVE SPECIALISTS. SERVICE HISTORY: 11/9/10: RAN MULTIPLE DIAGNOSTICS, UNABLE TO DETERMINE PROBLEM OR REPLICATE. 1/19/11: REPLACED IGNITION LOCK CYLINDER & CASE, AT MY INSISTENCE, BASED ON ONLINE FORUMS. 3/11/11: RAN MULTIPLE DIAGNOSTICS, UNABLE TO DETERMINE PROBLEM OR REPLICATE. 5/6/11: REPLACED IGNITION STARTER SWITCH, AT MY INSISTENCE, BASED ON ONLINE FORUMS. 9/23/11: MULTIPLE DIAGNOSTICS, UNABLE TO DETERMINE PROBLEM OR REPLICATE. 9/19/13: REPLACED IGNITION STARTER SWITCH (AGAIN), AT MY INSISTENCE. 11/18/13: SHOP HAD VEHICLE FOR A WEEK, ATTEMPTING TO GET THE PROBLEM TO REPLICATE, WITHOUT LUCK. I HAVE SPENT A GOOD AMOUNT OF $ AND TIME/INCONVENIENCE IN ATTEMPTS TO REMEDY THE STARTING ISSUE. AT GM'S DIRECTION 6 WEEKS AGO, I TOOK THE ENVOY BACK TO A DEALERSHIP,[XXX], & HAD TO PAY ANOTHER DIAGNOSTIC FEE, WHICH ONLY SHOWED THAT THE PASSLOCK SENSOR WAS BAD. I HAD THE PASSLOCK SENSOR REPLACED 1/19/11 & EXPERIENCED THE STARTING ISSUE AGAIN WITHIN 2 MONTHS. GM WOULD NOT GUARANTEE THEIR PART SINCE IT WAS NOT INSTALLED BY AN AUTHORIZED DEALER, EVEN THOUGH IT WAS A GM CERTIFIED PART. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ELECTRICAL SYSTEM,EQUIPMENTJuly 25, 2014
THE SPEEDOMETER, GAS GAUGE, AND OIL PRESSURE GAUGE FIRST STARTED FLUCTUATING THEN EVENTUALLY STOPPED WORKING COMPLETELY. THE DRIVERS DOOR PANEL HAS COMPLETELY WENT OUT. IT SMELT LIKE SOMETHING WAS BURNING BUT THERE WASN'T A FIRE. I'VE HAD BOTH SITUATIONS CHECKED OUT AND THE MECHANIC STATES THIS IS VERY COMMON IN THE ENVOYS AND TRAILBLAZERS BUT IT IS STILL AT MY EXPENSE. *TR
STRUCTUREJuly 21, 2014
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THAT THE REAR DOORS WERE CORRODED WHICH CAUSED THE DOORS NOT TO LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 208,000.
AIR BAGSJuly 21, 2014
I WAS DRIVING ABOUT 40 MPH WHEN I WENT THREW A YELLOW LIGHT WHEN A OLDER LADY TURN IN FRONT OF ME, I HIT HER ON THE PASSENGER SIDE BETWEEN THE FRONT N BACK DR, , PUSHING N ROLLING N TOTALING HER SMALL SUV. SHE WAS NOT SERIOUS HURT. MY AIRBAGS DID NOT DEPLOY. MY ENVOY WAS STILL DRIVEABLE . I TOOK MY ENVOY TO MY LOCAL GMC DEALER TO HAVE THEM FIND PROB WHY THE AIRBAGS DIDN'T GO OFF, THEY OR I CALLED A REP FOR GMC, TO COME TO SIOUX FALLS TO INVESTIGATE AND HE TOLD ME THAT THE REASON THEY DIDN'T DEPLOY WAS BECAUSE I WASN'T GOING FAST ENOUGH FOR IMPACT FOR DEPLOY. I THINK THAT IS BUNCH OF BULL. CAN SOMEONE HELP ME ,IS THERE ANYTHING I CAN DO .I HEAR THAT A PERSON CAN RECEIVE CASH FROM GMC IF A PERSON S AIRBAGS DON'T GO OFF. *TR
Crash reported
NHTSA #10615166STEERINGJuly 12, 2014
POWER STEERING HAS BEEN LEAKING. TOOK IT TO THE SHOP TO FIND IT HAS TWO LEAKS. ONE IN THE RETURN LINE ON TOP OF WHERE THE WHEEL WELL IS (UNDER A BIG PIECE OF RUBBER HOLDING IT TO THE FRAME), AND ONE IN THE POWER STEERING COOLER. *TR
SUSPENSIONJuly 9, 2014
WHEN THE WEATHER GOT BELOW FREEZING, THE AIR BAG SUSPENSION WOULD NOT AIR UP. NOW, EVERY TIME I TURN OFF MY CAR, THE SUSPENSION GOES DOWN AND IT WILL NOT AIR BACK UP UNTIL I TURN THE CAR BACK ON. IF I HAVE PASSENGERS IN THE BACK SEAT THE SUSPENSION WILL NOT WORK. SEVERAL TIMES THE SUSPENSION HAS DEFLATED WHILE I WAS DRIVING AND IF I'M GOING AT HIGHWAY SPEEDS, THE VEHICLE BEGINS TO SHAKE AND WOBBLE BACK AND FORTH. IT IS VERY SCARY AND I DON'T EVEN LIKE HAVING MY KIDS IN THE CAR BECAUSE IT SEEMS SO DANGEROUS. I HAVE READ COUNTLESS COMPLAINTS ON THE INTERNET ABOUT OTHER ENVOY OWNERS HAVING THE SAME PROBLEM. THIS SHOULD BE ON GM'S RECALL LIST. *TR
ELECTRICAL SYSTEMJuly 7, 2014
WIFE MENTIONED THE INSTRUMENT CLUSTER ( R.P.M . ) & ( VOLTAGE ) /W/ THE ( CHECK ENGINE LIGHT ) ARE ON. MILEAGE=APPROX :106,000 THIS IS A G.M.C FACTORY FLAW IN MANY ENVOYS BUILT . ELECTRICIAN ASLEEP AT THERE POSTS ON THIS ISSUE , AND SAID OTHERS TOO!! OTHER ISSUES ARE MINOR IN REPAIR AND USAGE DICTATED BY AGE , NOT A RECALL ITEM BUT LISTED ANYWAY FOR VIEWING. SEAT--ELECTRICAL-DRIVER SIDE- FRONT LEFT FACING LIFT BRACKET ARM-- BROKE AT WELD .CAN BE REPAIRED. CENTER FLOOR FRONT CONSOLE --LOOSE ? NOT YET INVESTIGATED AS TO WHY. REAR BACK HATCH FLOOR CARPET RUINED BY FORMER OWNERS --UNKNOWN SPILL ATE CARPETING LIKE BATTERY ACID SPILL.? OTHER THEN A FEW MINOR GLITCHES IN A ( NOTE ) ( USED ) VEHICLE ...WE CAN HANDLE IT. NOTE: ALL OTHER SYSTEMS OPERATE AS THEY ARE DESIGNED TO DO. *JS
VISIBILITY/WIPERJuly 5, 2014
FOLLOWING AN INDEPENDENCE DAY BASEBALL GAME AND FIREWORKS DISPLAY, I WENT TO THE PARKING LOT TO LOAD MY FAMILY AND SOME PERSONAL BELONGINGS. I OPENED THE REAR HATCH AND FELT A SLIGHT BAULKING ON THE RIGHT SIDE. IN THE NEXT FRACTION OF A SECOND A SHOT GUN SOUND WENT OFF AND THE WINDOW EXPLODED IN MY FACE RAINING HEAVY GLASS INTO THE BACK OF THE CAR AND THE PARKING LOT. MIRACULOUSLY, I RECEIVED ONLY A MINOR CUT ACROSS MY EYEBROW, BUT A LARGE CHUNK WAS CUT OUT OF THE THUMB OF MY RIGHT HAND FOR WHICH I HAD TO GO TO URGENT CARE AND MAY HAVE TO CONSULT WITH A PLASTIC SURGEON AS IT HEALS/ SCARS IN ORDER TO RETAIN FLEXIBILITY IN MY THUMB. *TR
1 injury(ies)
NHTSA #10608304ELECTRICAL SYSTEMJuly 1, 2014
TL- THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR PANEL MALFUNCTIONED INTERMITTENTLY. THE CONTACT INDICATED THAT THE FRONT DOORS WOULD NOT LOCK AND THE REAR DOORS WOULD ONLY LOCK BY USING THE KEY FOB. THE CONTACT MENTIONED THAT THE DOOR LOCKS, WINDOWS, POWER MIRROR ADJUSTER AND THE HEATED SEATS FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SWITCH PANEL ON THE FRONT DRIVERS SIDE NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V248000 (ELECTRICAL SYSTEM AND VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. PAM UPDATED 08/12/14*LJ
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGESJune 25, 2014
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT AFTER TURNING OFF HER IGNITION, THE DOORS LOCKED LEAVING HER TRAPPED IN THE CAR. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 73,134.
ELECTRICAL SYSTEMJune 20, 2014
MY DRIVER SIDE LOCKS AND WINDOW CONTROLS HAVE CEASED TO OPERATE. EVIDENTLY FLUID MAY ENTER THE DRIVER'S DOOR MODULE, CAUSING CORROSION THAT COULD RESULT IN A SHORT CIRCUIT IN THE DOOR MODULE WHICH CAUSED THE POWER DOOR LOCK AND POWER WINDOW SWITCHES TO BECOME INOPERATIVE. MY CONCERN IS THAT THE SHORT MAY ALSO CAUSE OVERHEATING, WHICH COULD MELT COMPONENTS OF THE DOOR MODULE, PRODUCING AN ODOR, SMOKE, OR A FIRE. I LOOKED ON THE INTERNET AND THERE IS A RECALL FROM GM AND DEALERS WILL INSPECT THE DRIVER'S DOOR MODULE, IF IT IS FUNCTIONING CORRECTLY, A PROTECTIVE COATING WILL BE APPLIED. IF THE MODULE IS NOT FUNCTIONING CORRECTLY, IT WILL BE REPLACED. THE GM RECALL NUMBER IS 12180. I CALLED GM AND THEY TOLD ME THAT ALTHOUGH THIS EXACT PROBLEM IS HAPPENING TO MY AUTOMOBILE...MY CAR IS NOT COVERED. I AM AFRAID THAT MY CAR WILL CATCH ON FIRE. *TR
POWER TRAINMay 20, 2014
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE LOST ALL POWER AFTER AN ATTEMPT WAS MADE TO SHIFT GEARS FROM DRIVE TO PARK . THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000. THE CURRENT MILEAGE WAS 175,000.
SUSPENSIONMay 20, 2014
GMC IS SUPPOSE TO BE QUALITY HOWEVER, THE REAR SUSPENSION STARTS OUT GETTING LOWER AND LOWER UNTIL THE REAR SUSPENSION DROPPED TO THE POINT THAT THE VEHICLE WAS UNSAFE TO BE DRIVEN. BECAUSE THE TRUCK WAS SITTING ON THE REAR TIRES AND IF THE VEHICLE WERE TO BE DRIVEN, THE TIRES WOULD BLOW OUT AND CAUSE A CRASH AND POSSIBLY A FATALITY! THERE ARE SEVERAL COMPLAINT AND CONCERNS ABOUT THE SAME ISSUE YET NOTHING IS BEING DONE. *TR
AIR BAGSMay 19, 2014
MY DAUGHTER WAS DRIVING THE ENVOY AT ABOUT 45 MPH WHEN A DRUNK DRIVER PULLED OUT IN FRONT OF TRAFFIC, CAUSING EVERYONE TO SLAM ON THEIR BRAKES, AND MY DAUGHTER WAS NOT ABLE TO STOP IN TIME BEFORE REAR-ENDING ANOTHER VEHICLE. THE CAR IS TOTALED BUT THE AIRBAGS NEVER DEPLOYED. *JS
Crash reported1 injury(ies)
NHTSA #10592465AIR BAGS,SERVICE BRAKES,VISIBILITY/WIPERMay 18, 2014
DRIVING AT APPROX. 2:30 PM IN INTERMITTENTLY RAINY CONDITIONS- I SUDDENLY FOUND MYSELF UNABLE TO CONTROL MY VEHICLE AND HAD TROUBLE SEEING MY SURROUNDINGS EVEN THOUGH I HAD NEW RAIN-X WIPERS ON. WHILE I APPLIED THE BRAKES THEY DID NOT WORK AS EFFECTIVELY AS THEY SHOULD. ADDITIONALLY, AFTER THE FIRST AND SECOND IMPACT (MULTIPLE VEHICLES WERE INVOLVED)- NO AIR BAGS DEPLOYED. I WAS THE ONLY PERSON IN THE VEHICLE AND STILL THE DRIVERS SIDE AIR BAG DID NOT DEPLOY. RESULTED IN TWO FATALITIES IN ANOTHER VEHICLE WHILE I SUFFERED A HEAD INJURY, FACIAL FRACTURES THAT REQUIRED SURGERY, AND A BROKEN COLLAR BONE FROM THE SEAT BELT THAT I COULD NOT AFFORD THE MEDICAL INTERVENTION REQUIRED FOR REPAIR. *JS
Crash reported2 injury(ies)2 death(s)
NHTSA #10592321STEERING,SUSPENSION,ELECTRICAL SYSTEMApril 11, 2014
THE CAR DIES FOR NO REASON IT HAS BEEN DOING THIS SINCE THE FIRST DAY I GOT THE CAR. THE CAR ALSO FUNCTIONS LIKE IT HAS HYDROLICS FOR A WHILE IT WILL BE LOW TO THE GROUND WHILE I'M DRIVING IT THEN OUT OF NO WHERE IT WOULD RAISE UP I HAD TO GET THE SUSPENSION DONE WHEN I GOT IT BECAUSE IT WAS OLD AND ALSO THE KEY GETS STUCK IN THE IGNITION ALSO IF I PRESS THE UNLOCK BUTTON IT WILL TURN ON THE HEAT THIS CAR HAS BEEN A HEADACHE. *JS
STEERINGApril 1, 2014
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE POWER STEERING ASSIST FAILED AS THE SERVICE ENGINE LIGHT ILLUMINATED. THE STEERING WHEEL ALSO BECAME HARD TO TURN. THE FAILURE WAS RECURRING OVER A FOUR MONTH PERIOD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO MADE UNKNOWN REPAIRS TO THE VEHICLE BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129345.
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMMarch 18, 2014
DRIVING THE VEHICLE ON THE HIGHWAY AT APPROXIMATELY 75MPH, GAS GAUGE WENT COMPLETELY DOWN TO E WITH A FULL TANK. THE NEEDLE WAS BASICALLY READING IN THE SAME POSITION AS WHEN IT IS IN THE OFF POSITION. AFTER THAT HAPPENED THE VEHICLE SPEEDOMETER STARTED READING INCORRECT SPEEDS I WILL BE AT A DEAD STOP AND AT A STOP LIGHT AND MY SPEEDOMETER WILL BE READING 75 MPH STUCK. I KNOW THERE WAS A CLASS ACTION LAWSUIT IN 2007 APPROXIMATELY AND LISTED CERTAIN GM VEHICLES BUT THIS ONE WAS NOT INCLUDED. I THINK THAT GM NEEDS TO LOOK AT THIS AFFECTING OTHER MODELS AND MAKES THEY REPLACED SOME VEHICLES WITH THIS ISSUE AND THE PROBLEM LIES WITH THE STEP MOTOR IN THE CLUSTER GAUGE. IF YOU TAKE THE GM DEALERSHIP THEY WANT TO CHARGE YOU $500 DOLLARS TO REPAIR ON A ISSUE THAT IS BEING REPLACED ON OTHER MODELS. PLEASE PLEASE GET THIS TO BE RECALL THIS IS A ISSUE THAT WILL CAUSE SOMEONE TO GET HURT VERY BAD IN A ACCIDENT. *TR
FUEL SYSTEM, GASOLINEMarch 15, 2014
SMELLING OF GAS AND LEAKING ON GROUND, AS I'M READING THIS IS A COMMON PROBLEM WHICH IS VERY SERIOUS. I REALLY THINK GM NEEDS TO INCLUDE THIS 2003 GMC ENVOY AS PART OF THEIR RECALL AS WELL. THIS HAS BEEN GOING ON FOR YEARS IT LOOKS LIKE AND NOTHING HAS BEEN RECALLED. GUESS HUMAN LIFE IS NOT IMPORTANT.GM NEEDS TO RECALL THIS PROBLEM ASAP BEFORE SOMEONE GETS HURT. *TR
STEERING,ENGINE AND ENGINE COOLINGFebruary 17, 2014
ALL OF A SUDDEN THE POWER STEERING OF THE ENVOY SLT 2003 WAS COMPLETELY INTERRUPTED DUE TO A BROKEN SHAFT IN THE POWER STEERING PUMP. AS A RESULT THE SERPENTINE BELT SLIPPED ON THE EDGE OF THE POWER STEERING PUMP PULLEY AND WAS WEARING OUT QUICKLY, WHICH WOULD HAVE RESULTED IN A BROKEN BELT. *TR
LATCHES/LOCKS/LINKAGESFebruary 5, 2014
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR INTERIOR PANEL WAS DAMAGED AND EXPOSING WIRES. THE CONTACT WAS ALSO UNABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR BECAUSE THE INTERIOR DOOR HANDLE WAS INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE DRIVER'S SIDE DOOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 51,776.
ELECTRICAL SYSTEMJanuary 22, 2014
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER WOULD PROVIDE ERRONEOUS READINGS OF 120 MPH AND THE TACHOMETER PROVIDED AN ERRONEOUS READING OF ZERO. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 121,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 128,000. *TR
AIR BAGSJanuary 21, 2014
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT WAS INVOLVED IN A CRASH. THE VEHICLE TRAVELED DOWN AN EMBANKMENT AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED INJURIES TO THE ARMS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000. *TR
Crash reported1 injury(ies)
NHTSA #10560852FUEL/PROPULSION SYSTEMJanuary 2, 2014
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT AN ODOR OF GASOLINE FUEL WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED A FUEL LEAK FROM THE TOP DRIVER'S SIDE OF THE FUEL TANK. THE CONTACT INDICATED THAT THE FUEL LEAK ONLY OCCURRED WHEN THE ENGINE WAS POWERED ON. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
FUEL/PROPULSION SYSTEMDecember 12, 2013
MY CAR IS REAPING WITH THE SMELL OF GAS ON THE INSIDE AND OUTSIDE OF THE CAR. I CALLED GM CUSTOMER CARE CENTER ABOUT THIS PROBLEM BEING HAZARDOUS AND ALL THEY OFFERED WAS A $150 VOUCHER AVAILABLE AT THE GMC DEALERSHIP. I AM CONFUSED AS TO WHY 2006/2007 MODELS WERE RECALLED FOR THIS MATTER AND THE 2003 MODEL WAS NOT RECALLED. I AM AFRAID TO DRIVE THIS CAR BECAUSE I BELIEVE IT WILL EXPLODE! *TR
ELECTRICAL SYSTEM,AIR BAGS,SEATSDecember 8, 2013
DROVE TO WORK SATURDAY NIGHT 12/07/2013 PARKED CAR AT 7:30 PM WENT IN TO WORK .CAME OUT TO MY CAR AT 10:00PM FOR BREAK TO SEE MY CAR SMOKING THE PASSENGERS HEATED SEAT TURNED IT'S SELF ON AT SOME POINT AND WAS ON FIRE BURNING THE SEAT AND MY COOLER THAT WAS SITTING ON THE SEAT WAS ON FIRE AND SMOKE FILLED THE CAR WAS MAKING IT HARD TO BREATH THE SMOKE WAS THICK AND SMELLED TOXIC. ME AND MY FELLOW EMPLOYEES DUMPED SNOW ON AND UNDER THE SEAT FROM AS FAR,AWAY AS WE COULD TILL THE SMOKE CALMED DOWN.TO GET THE FIRE OUT.I AM SO GRATEFUL I WAS NOT DRIVING OR THERE WAS NO PERSON SITTING ON THE SEAT AT THE TIME COULD OF CAUSED ME TO WRECK MYSELF OR OTHERS.ON MY DRIVE HOME COULD NOT USE THE HEAT DUE TO THE FUMES BEING TO STRONG WITH THE WINDOWS UP AND HEAT ON HAD TO DRIVE WITH NO HEAT AND WINDOWS DOWN 40 MINUTES WITH THE TEMPS IN THE TEENS. *TR
Fire reported
NHTSA #10555218VISIBILITYDecember 6, 2013
ON 12/5/2013, I LEFT THE SCHNUCKS GROCERY STORE AROUND 4PM FOR HOME. WHEN I ARRIVED AT HOME, I BACKED IN THE GARAGE AND MY HUSBAND WAS WAITING AT THE GARAGE DOOR FOR ME SO HE COULD GET THE GROCERIES. AS I WAS GETTING OUT OF MY 2003 GMC ENVOY XL, MY HUSBAND WAS GETTING THE GROCERIES AND STARTED TO TELL ME SOMETHING WHEN ALL OF A SUDDEN I HEARD THIS EXTREMELY LOUD POP/EXPLOSION (LIKE A GUN SHOT) AND GLASS SHATTERED EVERYWHERE. I DIDN'T KNOW WHAT HAPPENED AND IMMEDIATELY ASKED MY HUSBAND IF HE WAS OK. THE SHATTERED GLASS HAD CUT HIM ON HIS FOREHEAD. THERE WAS GLASS SHATTERED EVERYONE IN THE SUV, IN MY GROCERIES, IN THE GARAGE, IN MY HUSBAND'S HOODIE, AND EVEN ON MY 2013 CHARGER NEXT TO IT. THE HINGES WERE OFF TO THE SIDE OF THE ENVOY WITH SOME HANGING GLASS STILL ATTACHED. AND WHAT'S EVEN MORE SHOCKING IS THAT THE REAR BROKEN WINDOW KEPT POPPING AT THE HINGES AND PIECES OF REMAINING GLASS WOULD CONTINUE TO BREAK OFF AND DROP. I CONTACTED GM ABOUT THE VEHICLE TO REPLACE MY WINDOW AND TO TELL THEM WHAT HAPPENED, BUT THEY SAID THAT SINCE I HAVE 137,000MILES AND HAD THE VEHICLE TEN YEARS, IT'S OUT OF WARRANTY. I TOLD THEM THAT WAS RIDICULOUS BECAUSE IT SHOULD NOT MATTER WHETHER IT'S OUT OF WARRANTY IF THE VEHICLE GM MADE IS DEFECTIVE BECAUSE THERE WAS NOTHING WRONG WITH MY ENVOY UNTIL NOW. I'M PURSUING MATTERS FURTHER SO THEY HAVE NOT HEARD THE LAST FROM ME. I WOULD RECOMMEND TO ALSO CONTACT THE ATTORNEY GENERAL'S OFFICE TO FILE A COMPLAINT BECAUSE GM HAS TO BE HELD ACCOUNTABLE FOR THEIR ACTIONS. I WILL ALSO BE CONTACTING THE PRESIDENT OF THE GM COMPANY BECAUSE MY HUSBAND COULD HAVE BEEN SERIOUSLY HURT AND THEY NEED TO INCUR THE COSTS OF REPAIRS, NOT ME. *TR
1 injury(ies)
NHTSA #10555097AIR BAGSDecember 4, 2013
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, HE SLIGHTLY CRASHED INTO A CURB AND THE VEHICLE TURNED OVER IN A DITCH. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED NECK AND LOWER BACK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DEEMED DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash reported1 injury(ies)
NHTSA #10554787POWER TRAIN,ELECTRICAL SYSTEMNovember 26, 2013
THIS IS THE SECOND OCCURRENCE OF AN ISSUE WITH THE VEHICLES MANUAL SWITCH FOR 2HI,AWD,4HI,4LOW. THE DEALER I BOUGHT THE USED VEHICLE FROM FIXED THE ISSUE RIGHT AFTER PURCHASE AND I'M HAVING ANOTHER PROBLEM WITH THE SWITCH. I TRY TO SELECT ANYTHING BESIDES 2HI AND THE SELECTOR WILL JUST CONTINUE TO BLINK ON THE SELECTION WITHOUT ANY ACTION. SOMETIMES THE SERVICE 4WD WILL ILLUMINATE ON THE DASH. THIS SEEMS LIKE A FREQUENT OCCURRENCE/COMPLAINT OF OTHER ENVOY OWNERS ONLINE. *TR
FUEL SYSTEM, GASOLINEOctober 25, 2013
TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS BEING FILLED, FUEL WOULD LEAK AS THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE FUEL TANK WOULD LEAK WHEN THE VEHICLE WAS IN MOTION AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE ENTIRE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 144,306. UPDATED 02/11/14*LJ
VEHICLE SPEED CONTROLSeptember 19, 2013
DRIVING IN A SCHOOL ZONE LOOKED AT SPEEDOMETER TO CHECK SPEED I WAS IN A 40 MPH ZONE AND SPEEDOMETER SAID I WAS DOING 70 MPH. SCHOOL ZONE HAD A " YOUR SPEED IS" DISPLAY AND I WAS ONLY GOING 38 MPH. THE SPEEDOMETER INCREASED AS I INCREASED SPEED BUT WAS 30 MPH OVER. AFTER I GOT HOME AND TURNED MY TRUCK OFF THE SPEEDOMETER STILL SHOWED MPH. *JB
ELECTRICAL SYSTEM,VISIBILITY,STRUCTURESeptember 9, 2013
AFTER SIX MONTHS HAVING PURCHASED THIS USED VEHICLE FROM A LOCAL DEALER, I NOTICED THAT THE DRIVER'S DOOR WAS NOT WORKING PROPERLY, NOR WERE THE POWER WINDOW DEVICES, CONTROLS, POWER LOCKS AND ALSO THE VISIBILITY OF DRIVER'S REAR WINDOW. I NOTICED THAT THE DOOR WOULD OVERHEAT AND SOMETIMES I CAN SMELL AN ODOR SIMILAR TO WHEN SOMETHING IS BURNING. I HAVE TAKEN THE VEHICLE TO A MECHANIC AND FINDING THE SOLUTION TO THE PROBLEM HAS BEEN DIFFICULT. ON JUNE 2013, I READ ON THE MSN WEBSITE THAT THE GMC ENVOYS FOR 2006 AND 2007 WERE BEING RECALLED (RECALL #13V248000) IN REGARDS TO DRIVER'S MASTER POWER WINDOW SWITCH. SINCE I AM HAVING THIS SAME PROBLEM, WITH MY 2003 ENVOY, I CALLED GMC AND EXPLAINED TO HER THAT I AM HAVING THAT SAME ISSUE WITH MY 2003 ENVOY. SHE INDICATED THAT GMC WOULD PAY FOR THE DIAGNOSTIC FEE LABOR EVEN THOUGH MY CAR'S MILEAGE WAS NOT UNDER WARRANTY AND THAT THE RECALL WAS ONLY FOR 2006 & 2007 ENVOYS. SHE CONNECTED ME TO [XXX] FOR AN APPT. WITH BALISE THE FOLLOWING DAY. SHE ASSIGNED A CASE NUMBER 71-1219059371. THE FOLLOWING DAY, AUGUST 28, 2013, I WENT TO MY APPOINTMENT AT 11 AM. AND LEFT MY CAR. ABOUT AN HOUR LATER, I GET A CALL FROM GMC INDICATING TO ME THAT SHE WAS SORRY, BUT THAT GMC COULD NOT COVER THE COST OF DIAGNOSTIC FEE LABOR. I SAID, "THAT IS NOT WHAT YOU TOLD ME YESTERDAY" AND SHE REPLIED, "I AM SORRY, I WAS NOT AUTHORIZED TO TELL YOU THAT". I SAID TO HER, "I WOULDN'T HAVE TAKEN TIME OFF FROM WORK, ASK FOR A RIDE, BE WITHOUT TRANSPORTATION IF YOU HAD TOLD ME THAT BEFORE". I ALSO SAID TO HER, "HOW CAN YOU TELL ME YOU ARE COVERING THE COST YESTERDAY AND TODAY CHANGE YOUR MIND". ALL SHE RESPONDED WAS, "I AM SORRY". I ASKED TO SPEAK TO HER SUPERVISOR BY THE NAME OF [XXX] AND THE SUPERVISOR JUST SAID THAT HER EMPLOYEE WAS NOT AUTHORIZED TO SAY TO ME THAT GMC WOULD COVER THE COST. I STILL HAVE THE SAME SAFETY ISSUE. *TR
VISIBILITY,STRUCTURESeptember 1, 2013
I WAS DROPPING MY BOAT OFF AT THE LOCAL STORAGE YARD WHERE I KEEP IT. I OPENED THE REAR HATCH OF MY ENVOY TO GET A BUCKET OUT OF THE INSIDE WHERE I KEEP THE BOAT'S ACCESSORIES.. THE HATCH WAS OPEN FOR APPROXIMATELY 2 MINUTES WHEN IT EXPLODED AND RAINED GLASS ALL OVER ME AND INTO MY RIGHT EYE. IT SOUNDED LIKE A SHOTGUN WENT OFF, BUT I WAS THE ONLY PERSON AROUND. APPROXIMATELY ONE YEAR EARLIER, THE CHMSL PLASTIC FLEW OFF ON THE HIGHWAY ALMOST HITTING ANOTHER CAR THAT SWERVED TO AVOID IT BEHIND ME. THIS IS A COMMON PROBLEM AS I HAVE COME TO FIND OUT AND GM HAS REDESIGNED THE BACK DOOR . MINE SITS IN THE DRIVEWAY AND I AM NOT ABOUT TO SPEND 700 ON GLASS SO IT CAN HAPPEN AGAIN AND POSSIBLY HURT SOMEONE ELSE. *JS
1 injury(ies)
NHTSA #10538282ELECTRICAL SYSTEMAugust 21, 2013
DRIVING IN A SCHOOL ZONE OF 25 MILES PER HOUR AND BEGAN TO SMELL A ROTTEN EGG SMELL. THE GAUGES ON THE DASH REMAINED NORMAL. PULLED OVER AT THE NEXT PARKING LOT OF A TRACTOR SUPPLY AND TURNED THE CAR OFF. SMOKE WAS COMING FROM UNDER THE HOOD. OPENED THE HOOD AND SAW IMMEDIATELY WHERE THE SMOKE WAS COMING FROM. WE DISCONNECTED THE BATTERY FIRST THE POSITIVE, THEN THE CAR STARTED ON ITS OWN, WITHOUT A KEY IN THE IGNITION. FINALLY GOT THE BATTERY DISCONNECTED AND THE SMOKE CONTINUED. THE RESULT WAS A MELTED FUSE BOX RELAY BLOCK A HOLE ALL THE WAY THROUGH AND A DAMAGED ELECTRICAL HARNESS. THE CAR IS NOT DRIVABLE. IT WAS TOWED. A CLAIM WAS TURNED INTO GEICO AND WAS DENIED BY THE INSURANCE COMPANY. THE REPAIR ESTIMATE IS SOMEWHERE BETWEEN $1000-2500 TO REPAIR. I HAVE NOTICED THROUGH RESEARCH THAT THIS IS NOT AN UNCOMMON PROBLEM WITH THIS VEHICLE. WE HAVE OWNED THIS VEHICLE FROM THE SHOWROOM FLOOR TILL NOW. NO PROBLEMS, WARNINGS, ETC. WHAT TO DO NOW? *TR
Fire reported
NHTSA #10536506FUEL SYSTEM, GASOLINEAugust 13, 2013
IN 2010 AFTER FILLING MY GAS TANK IN MY VERY WELL KEPT/SERVICED 2003 GMC ENVOY I BEGAN DRIVING HOME AND NOTICED THAT MY GAS GAUGE WASN'T WORKING. THE TANK WAS FULL BUT THE FUEL GAUGE READ BELOW THE EMPTY. AFTER TAPPING ON THE INSTRUMENT PANEL, RESTARTING THE VEHICLE, CHECKING FUSES, ETC NOTHING WORKED SO I TOOK IT TO THE SHOP AND WAS ADVISED THAT GMC HAS KNOWN ABOUT THIS PROBLEM FOR QUITE SOME TIME AND WON'T DO ANYTHING ABOUT IT. EITHER THE FUEL SENDING UNIT OR THE SENSOR IS BAD AND MUST BE REPLACED AT A COST $500 - $600. AFTER DOING SOME RESEARCH I SEE THAT THIS IS QUITE THE PROBLEM AMONGST GMC VEHICLE OWNERS AND CONFIRMED THAT GMC WILL DO NOTHING ABOUT IT... NOW MY FUEL GAUGE READS DIFFERENTLY AT EVERY TIME THE VEHICLE IS STARTED; BUT IT NEVER READS CORRECTLY.... THIS SHOULD BE INVESTIGATED AND GMC SHOULD STEP UP AND TAKE RESPONSIBILITY FOR THEIR INFERIOR PARTS.... *TR
VISIBILITYAugust 9, 2013
OPENED UP SIDE REAR WINDOW AND FELL OUT LUCKILY I WAS PARKED AND JUST GETTING READY TO LEAVE. *TR
SUSPENSIONJuly 23, 2013
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THAT THE RIGHT UPPER CONTROL ARM WAS RUSTED AND CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 56,000.
ELECTRICAL SYSTEM,ENGINEJuly 18, 2013
I GOT HOME ONE EVENING AND WHEN I TURNED THE IGNITION KEY TO SHUT THE TRUCK OFF THE ENGINE CONTINUED TO RUN. I WAS CONCERNED; AS I COULD NOT LEAVE THE VEHICLE RUNNING ALL NIGHT; AT THAT POINT I TRIED TO ENGAGE THE KEY AGAIN AND THE VEHICLE WAS STILL RUNNING . I BECAME CONCERNED AND STARTED TO FIDDLE WITH THE KNOBS AND WAS SURPRISED WHEN AFTER TURNING THE HIGHLIGHT SWITCH THE ENGINE SHUT OFF. THE NEXT MORNING I HESTITATELY ATTEMPTED TO START THE VEHICLE AND WHEN I WAS SUCCESSFUL I HEADED STRAIGHT TO THE GMC DEALER. THE DEALER SAID THAT IT WAS A WIRING PROBLEM AND THE IGNITION WIRING HAD TO BE REDONE; (THE COST WAS $1600.00) I STARTED A DIALOG WITH GM AND THEY ENGAGED ME WITH SEVERAL CONVERSATIONS; WHICH LED ME TO BELIEVE THAT THEY WOULD PICK UP THE COST; AS ELECTRICAL COMPONENTS WERE NOT PART OF ANY SCHEDULED MAINTENANCE THAT I AS A OWNER WOULD BE RESPONSIBLE FOR. WHEN I MADE A REQUEST FOR REIMBURSEMENT I WAS TOLD THAT BECAUSE OF THE MILEAGE THERE WAS NOTHING THEY COULD (OR WOULD DO). I COULD SEE IF IT WERE RELATED TO AN OIL CHANGE. BRAKES,FILTERS,ETC. BUT AS A OWNER THIS ITEM IS OUTSIDE OF MY AREA OF RESPONSIBILITY. GM SHOULD STAND BEHIND THEIR PRODUCTS AND MAKE ME AND OTHERS WHOLE. PS. *TR
VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEMJuly 17, 2013
SOME TIMES WHEN THE BRAKES ARE APPLIED THE THROTTLE ALSO ADVANCES CAUSING UNWANTED ACCELERATION. HAPPENS AT LOW SPEEDS. HAVE THERE BEEN ANY FACTORY RECALLS FOR THIS PROBLEM? *TR
FUEL SYSTEM, GASOLINEJuly 13, 2013
MY DAD WAS DRIVING HIS 2003 GMC ENVOY XL HOME FROM WORK AND HE FELT A SMALL EXPLOSION AND SAW BLACK SMOKE OUT OF HIS REAR VIEW MIRROR. SO HE PULLED OVER, GOT OUT, AND THERE WERE FLAMES UNDERNEATH THE CAR. WITHIN 5-10 MINUTES THE CAR EXPLODED. A FIRE FIGHTER AND STATE TROOPER PULLED OVER TO HELP HIM, AND THEY BOTH SAID THE FIRE LOOKED LIKE IT STARTED FROM A FUEL LEAK BECAUSE THE FLAMES WERE "DRIPPING" UNDER THE CAR. AFTER RESEARCHING RECALLS AND COMPLAINTS, I AM INFURIATED THAT THERE WERE SO MANY COMPLAINTS FILED OVER THIS PROBLEM, AND EVEN AN INVESTIGATION WAS DONE, BUT IT WAS NOT CONSIDERED SERIOUS ENOUGH TO BE A RECALL. I CAN'T EVEN THINK ABOUT WHAT WOULD HAVE HAPPENED IF HE HAD WAITED TO PULL OVER AT THE NEXT EXIT OR THE FIRST EXPLOSION HAD BEEN BIGGER. APPARENTLY, THIS IS A PROBLEM WITH ALMOST ALL YEARS OF THIS MODEL SINCE 2002. I HOPE NOTHING LIKE THIS, OR SOMETHING WORSE, HAPPENS TO ANYONE ELSE. *TR .. UPDATED 02/19/15 *BF...UPDATED 03-11-15 *BF UPDATED 04/02/15*JB
Fire reported
NHTSA #10524656ELECTRICAL SYSTEMJune 17, 2013
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THERE WAS A BUZZING NOISE COMING FROM THE DRIVERS SIDE DOOR CONTROL MODULE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. THE CURRENT MILEAGE WAS 97,000. *TR
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROLMay 17, 2013
I WAS DRIVING DOWN THE HIGHWAY AND ALL OF MY INSTRUMENT PANEL GAUGES STOPPED WORKING AND THE INDICATOR LIGHTS CAME ON FOR THE ENTIRE SYSTEM. THIS PROBLEM CONTINUES TO HAPPEN AND GMC WILL NOT FIX THIS PROBLEM. THEY SAY I HAVE TOO MANY MILES AND THAT MY VEHICLE IS NOT PART OF THE RECALL. THIS NOW CONTINUES TO HAPPEN AND THE WHOLE ELECTRIC SYSTEM IS IN FAILURE, I CAN'T START THE VEHICLE NOW AND THIS IS 2013. CHRONIC ONGOING PROBLEM THAT POSES MAJOR SAFETY ISSUES WITH SPEED, FUEL AND MUCH MORE. *TR
ELECTRICAL SYSTEMMay 16, 2013
STARTED CAR AND NONE OF MY GAUGES WERE WORKING. THIS HAPPENED ANOTHER TIME ABOUT THREE MONTHS AGO AND THE NEXT DAY WHEN I STARTED MY CAR IT WAS FINE. SO I WAS HOPING IT WOULD HAPPEN AGAIN AND IT WOULD FIX ITSELF. IT DIDN'T! I'VE READ THIS WAS A RECALL ON 2004 TO 2008 WHY NOT 03 I'VE READ SEVERAL SITES THAT ITS A COMMON PROBLEM IN THAT YEAR ALSO. TOOK TO GMC DEALER AFTER BEING TOLD NO FEE FOR DIAGNOSE TO PULL PANEL AFTER SITTING AN HOUR WAITING NOW COST 150.00 AND TURNS OUT ITS A CLUSTER PROBLEM. PART IS 375 PLUS ANOTHER 200 FOR LABOR. *TR
ENGINEMay 7, 2013
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS LOSS OF ENGINE POWER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE SENSOR PEDAL, THE CLUTCH FAN, WIRING TERMINALS, AND ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000 AND THE CURRENT MILEAGE WAS 175,00. *TR
VISIBILITY/WIPERApril 26, 2013
REAR WIPER RUNS CONTINUALLY. REPLACED SWITCH ON DASH BUT THAT DID NOT SOLVE PROBLEM. CONTINUAL MOVEMENT OF THE WIPER BLADE IS DISTRACTING TO NORMAL DRIVING. *TR
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGApril 24, 2013
MY GMC ENVOY CLUSTER ( SPEEDOMETER ) IS NOT WORKING PROPERLY SOMETIMES IT MOVES AND SOMETIME IT JUST SIT ON ZERO, EVEN IF GOING 65 MILES AN HOUR.. THE EXTERIOR HEADLIGHT SHOT OFF ONE NIGHT WHEN I WAS DRIVING HOME I CAN ONLY DRIVE WITH FULL LIGHT. MY MECHANIC STATED IT WAS DUE TO AN ELECTRICAL PROBLEMS... GMC NEEDS TO DO SOME RECALLS ON SOME ISSUE ON THIS TRUCK... I HAVE RED SIMILAR ISSUE WITH OTHER TRUCK OWNER. *TR
SUSPENSIONApril 19, 2013
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT HE NOTICED THAT THE FRONT END OF THE VEHICLE WAS SITTING HIGHER THAN THE REAR END. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE AIR BAGS SHOCKS WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, TWO MOTHS LATER THE FAILURE RECURRED AND THE SHOCKS AND SPRINGS WERE REPLACED AGAIN BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS PROVIDED TO THE CONTACT. THE FAILURE AND CURRENT MILEAGE WAS 121,000.
FUEL/PROPULSION SYSTEMMarch 18, 2013
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT AFTER REFUELING, THE FUEL GAUGE WOULD READ EMPTY. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE CURRENT MILEAGE WAS APPROXIMATELY 100,000. *TR
FUEL/PROPULSION SYSTEMMarch 13, 2013
I FILLED THE GAS TANK WITH GAS, AND WHEN I WAS DRIVING, I GOT THIS SMELL OF GASOLINE. AND WHEN I GOT OUT TO CHECK THE VEHICLE, I SAW THAT THE INLET CHECK VALVE (ICV) WAS FRACTURED. AND IT WAS LEAKING GASOLINE.AND 2 OR 3 DAYS AFTER I HAD THE CHECK ENGINE LIGHT ON, WITH THE CODE P0442. *TR
FUEL/PROPULSION SYSTEMMarch 8, 2013
I OWN AN ENVOY XL AND NOTICE A GAS SMELL EVERYTIME I FILL UP IT LAST ABOUT A WEEK OR, UNTIL IM LOW ON GAS SO I DID SOME SEARCHING ON THE INTERNET AND NOTICE A LOT OF ENVOYS HAVE THE SAME PROBLEM THE WELD AROUND THE FUEL TANK NECK HAS COME COMPLETELY OFF SO FUEL IS LEAKING AND IS A FIRE HAZARD. CAN ANYONE TELL ME WHY THIS IS NOT A RECALL IF SO MANY SUV'S HAVING THE SAME PROBLEM. *TR
ELECTRICAL SYSTEMFebruary 25, 2013
MY GMC ENVOY XL THAT IS VERY WELL TAKEN CARE OF AND ALL MAINTENANCE IS ALWAYS KEPT UP TO DATE JUST STOPPED CHARGING (BATTERY) OVER NIGHT. I WAS TOLD THE THE BATTERY CELL WAS BAD AND I NEEDED TO REPLACE THE BATTERY. I SPENT THE MONEY TO REPLACE THE BATTERY TO ONLY FIND OUT THE INSTRUMENT PANEL IS DRAINING MY BATTERY. I AM VERY FRUSTRATED BECAUSE THIS SEEMS TO BE AN ONGOING ISSUE, AND THE DEALERSHIP IS STILL HAVING A HARD TIME FINDING THE EXACT ISSUE WITH WHAT COMPONENT IN THE INSTRUMENT PANEL THAT IS DRAINING MY BATTERY. I HAVE BEEN WITHOUT MY TRUCK FOR A WEEK NOW, AND I CAN ONLY IMAGINE THE BILL FOR FIX THIS ISSUE. I AM HOPING THE GMC RECOGNIZES THIS IS A PROBLEM AND HELPS INDIVIDUALS WITH SOME COST TO HELP FIX AN ISSUE THAN HAS BEEN ONGOING WITH THERE PRODUCT. *TR
FUEL/PROPULSION SYSTEMFebruary 18, 2013
NOTICED STRONG FUEL ODOR COMING FROM VEHICLE. UPON DIAGNOSIS AT THIRD PARTY SERVICE PROVIDER, WAS INFORMED OF LEAK AT FUEL TANK. KNOWN ISSUE PER GM BULLETIN 07076, BUT WAS INFORMED BY GM THAT VEHICLE MILEAGE EXCEEDS COVERAGE PARAMETERS PER GM REF#[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
STRUCTUREFebruary 18, 2013
UPON HAVING THE VEHICLE SERVICED FOR UNRELATED REASONS, WAS INFORMED BY THIRD PARTY MECHANIC THAT THERE IS EXTENSIVE CORROSION THROUGH THE VEHICLE FRAME THAT WOULD NOT PASS UNDER NYS VEHICLE INSPECTION STANDARDS. NO KNOWN ISSUES OR CAMPAIGNS ACTIVE PER GM REF#[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FUEL SYSTEM, GASOLINEFebruary 4, 2013
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT HE NOTICED A STRONG FUEL SMELL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000...UPDATED 03/18/13 *BF 04/09/2013 *JS
VISIBILITY/WIPERDecember 31, 2012
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE CENTRAL POWER LOCKS AND WINDOW SWITCHES ON THE DRIVER'S SIDE DOOR WOULD FAIL INTERMITTENTLY. A DEALER WAS NOTIFIED AND INFORMED HER THAT THE FAILURE WAS LIKELY CAUSED BY THE SWITCH PANEL. THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 137,000.
VISIBILITY,STRUCTUREDecember 14, 2012
MY 14 YEAR OLD DAUGHTER AND 11 YEAR OLD SON OPENED THE REAR GLASS HATCH TO GRAB A SHOPPING BAG OUT OF THE BACK. AS THE GLASS HATCH OPENED IT SHATTERED SPRAYING GLASS ON BOTH OF THEM CAUSING MINOR CUTS TO THEIR FACE, HANDS SCALP. I WAS JUST WALKING UP TO THEM WITH MY 1 YEAR OLD SON AND HAD GLASS FLUNG ONTO US WITH NO INJURIES. *TR
2 injury(ies)
NHTSA #10488856FUEL/PROPULSION SYSTEMNovember 1, 2012
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED WHILE EXITING THE VEHICLE HE NOTICED THE SMELL OF FUEL BEING EMITTED. UPON INSPECTION IT WAS FOUND THAT FUEL WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS FOUND THAT THE GAS TANK HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 133,120 AND THE CURRENT MILEAGE WAS 133,465. THE VIN WAS NOT AVAILABLE.
EXTERIOR LIGHTINGOctober 24, 2012
HEADLIGHTS STOPPED WORKING (LOW BEAMS ONLY) WHILE DRIVING CAR AT NIGHT. HIGH BEAMS CONTINUE TO WORK AFTER OUTAGE. OCCURS AT ALL HEADLIGHT SETTINGS, ALMOST EVERY TIME THE HEADLIGHTS ARE USED AND DOES NOT RESOLVE ITSELF UPON TURNING CAR ON/OFF. *TR
ELECTRICAL SYSTEMOctober 23, 2012
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
FUEL SYSTEM, GASOLINEOctober 22, 2012
2003 GMC ENVOY. CONSUMER WRITES IN REGARDS TO A DEFECTIVE FUEL TANK. *TGW ACCORDING TO THE REPAIR INVOICE, THE FUEL TANK NECK WAS CRACKED AND LEAKING.
STRUCTURESeptember 24, 2012
HEAVY CLEAR COAT AND PAINT ISSUES. CLEAR COAT CHIPPING, PEELING AND FLAKING OFF OF PAINT, PAINT FADING. THE PROBLEM IS SEVERE, AND HAPPENS IN A VERY SHORT AMOUNT OF TIME. *TR
FUEL/PROPULSION SYSTEMSeptember 19, 2012
THE CAR STARTING LEAKING GAS AND I WAS AFRAID IT WOULD START A FIRE. I FOUND OUT THAT THE GAS TANK FILLER NECK WAS CRACKED. REPLACEMENT COST WAS $1,220.68. GMC SAID THAT THIS WAS NOT A RECALL ITEM FOR MY CAR BUT THERE WERE RECALLS FOR THE SAME PROBLEM FOR THE ENVOY XL. *TR
EXTERIOR LIGHTINGSeptember 10, 2012
TO WHOM IT MAY CONCERN. 8/29/2012. I BOUGHT A USED 2003 GMC ENVOY XL SLE/SLT AND PURCHASED THE VEHICLE FROM SHERMAN OF SKOKIE IL. ABOUT THIS VEHICLE. THE THIRD BRAKE LIGHT PIECE THAT COVERS THE TOP OF THE REAR WINDOW BASICALLY FELL OFF THE CAR ON A WINDY DAY. THE PLASTIC PIECE THAT HOLDS THE THIRD BRAKE LIGHT BROKE LEADING TO THE ENTIRE PIECE FALLING OFF HANGING BY THE 2 WIRES THAT CONNECT FOR POWER. I LIVE IN ALGONQUIN IL AND RECENTLY HAVE SEEN THREE OTHER ENVOYS WITH THE SAME MISSING THIRD LIGHT PIECE IN A PERIOD OF TWO WEEKS. I HAVE LOOKED UP RECALLS FOR THIS VEHICLE BUT SURPRISINGLY HAVE FOUND NONE. KNOWING I HAVE PERSONALLY SEEN SEVERAL ENVOYS WITH THE SAME MISSING THIRD LIGHT PIECE I THINK THERE NEEDS TO BE A RECALL. NOT ONLY IS THIS A SAFETY HAZARD BUT IT'S THE LAW TO HAVE A THIRD BRAKE LIGHT IN ILLINOIS. I HAVE NOT BROUGHT TO A DEALER SINCE THERE WAS NOT A RECALL AND I DO NOT HAVE THE OUT OF POCKET CASH TO PAY FOR THIS TO BE FIXED. RESPECTFULLY I WOULD LIKE THIS THIRD BRAKE LIGHT PIECE REPLACED AND FIXED AT NO COST TO ME. I DO HAVE THE THIRD LIGHT PIECE THAT FELL OFF TO GIVE BACK TO YOU SO YOU CAN INSPECT IT. I WOULD LIKE THIS FIXED WITHIN 30 DAYS OF RECEIVING THIS LETTER. I WOULD APPRECIATE YOUR PROMPT RESPONSE TO THIS SAFETY HAZARD AND THANK YOU FOR YOUR TIME. THIS IS THE LETTER I SENT GMC AND THEY SAID THERE IS NOTHING THEY CAN DO! *TR
POWER TRAINAugust 20, 2012
THE GEAR SHIFT SELECTOR CABLE BECAME DISENGAGED FROM THE TRANSMISSION WHILE BACKING OUT OF A PARKING SPOT. ACCORDING TO MY MECHANIC, THERE IS A SMALL PLASTIC BUSHING THAT BECAME BRITTLE AND FELL OFF CAUSING THE FAILURE OF THE CABLE TO MAINTAIN A CONNECTION WITH THE TRANSMISSION. THIS CAUSED MY TRANSMISSION TO BECOME LOCKED IN THE PARK POSITION AND UNABLE TO BE MOVED INTO ANY OTHER DRIVE. WHILE I WAS IN A SAFE LOCATION, I'M CONCERNED THAT OTHER DRIVERS IN SIMILAR SITUATIONS WILL BECOME STRANDED IN LOCATIONS THAT ARE NOT SAFE. I CONDUCTED A RECALL SEARCH AND FOUND THAT THIS ITEM HAS NOT BEEN RECALLED. I PLACED A CALL TO GENERAL MOTORS AND LODGED A COMPLAINT. ACCORDING TO GM, THEY HAVE RECEIVED A NUMBER OF COMPLAINTS ABOUT THIS ISSUE BUT ARE NOT ISSUING A RECALL AT THIS TIME. I ASKED GM TO PROVIDE ME THE NUMBER OF COMPLAINTS THEY HAVE RECEIVED ABOUT THIS AND THEY DECLINED TO GIVE ME THAT INFORMATION. I AM SEEKING TO FILE THIS COMPLAINT, HAVE IT REVIEWED, AND DETERMINE WHETHER A RECALL SHOULD BE ISSUED FOR THIS VEHICLE. *TR
VISIBILITYAugust 20, 2012
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE DRIVER'S SIDE WINDOW, COULD NOT BE OPENED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE MASTER WINDOW SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 87,404 AND THE CURRENT MILEAGE WAS 88,536.
ELECTRICAL SYSTEMJuly 10, 2012
WHILE DRIVING, SEVERAL INDICATOR LIGHTS CAME ON IN THE INSTRUMENT PANEL. (ABS, SEATBELT, BATTERY PRIMARILY) THESE LIGHTS STAY ON FOR A WHILE AND THEN GO OFF, ONE BY ONE. AFTER PUTTING THE CAR IN PARK, THE BATTERY LIFE METER DROPPED TO ZERO. I TURNED THE CAR OFF AND THE CAR WOULD NOT RE-START. AFTER HAVING IT TOWED TO A REPAIR SHOP, THE BATTERY ITSELF TESTED THAT IT WAS GOOD. I REPLACED THE BATTERY, ANYWAY, HOPING IT SOLVED THE ISSUES, BUT THE LIGHTS ON THE INSTRUMENT PANEL CONTINUE TO TURN ON WHILE DRIVING. AFTER A DAY OR SO, THEY TURN OFF AND THEN DAYS LATER WILL COME ON AGAIN. I HAVE HAD THIS CAR CHECKED MULTIPLE TIMES BY TWO DIFFERENT REPAIR SHOPS AND NEITHER COULD FIND A SOLUTION OUTSIDE OF REPLACING THE INSTRUMENT PANEL. AFTER SEARCHING THE INTERNET, THIS SEEMS TO BE A KNOWN PROBLEM WITH THIS CAR AND OTHER GMC MODELS HAVE BEEN RECALLED FOR THE SAME PROBLEM. WHY HASN'T THE ENVOY BEEN INCLUDED? IT'S OBVIOUSLY A PROBLEM WITH THIS MODEL AS WELL. (ALTHOUGH, OTHER THAN THE AIRBAG RECALL, I HAVE NEVER RECEIVED NOTICES ABOUT ANY OTHER RECALLS REGARDING MY VEHICLE EVEN THOUGH IT APPEARS THERE HAVE BEEN OTHER ISSUES). *TR
FUEL/PROPULSION SYSTEMJuly 9, 2012
I HAVE A 03 ENVOY SXL THAT SMELLED LIKE GAS, THE DEALER STATED THERE WAS A CRACK IN THE HOSE. I HAD THAT REPLACED AND NOW IT LEAKS GAS GOING DOWNHILL. AS I SAW OTHERS ARE HAVING THE SAME ISSUES AND MOST IF NOT ALL THAT HAS SUV'S HAVE CHILDREN. IF THE SAME MODEL PART WAS RECALLED ON THE TRAILBLAZER WHY NOT ENVOY'S? GMC SHOULD RECALL ALL CARS THAT HAS THE MODEL NUMBER TO FIX THE PROBLEM BEFORE THEY GO UP IN FLAMES WITH OUR CHILDREN. *TR
ENGINE AND ENGINE COOLINGJuly 4, 2012
THE CATAYTIC CONVERTER BROKE INTO PIECES AND THE CAR WOULD NOT GO ABOVE 25 MPH. *JS
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEMMay 29, 2012
IT'S SEEMS CRAZY TO ME THAT THIS AGENCY THAT WAS CREATED TO PROTECT CONSUMERS FROM FAULTY VEHICLES CAN LET SO MANY COMPLAINTS AGAINST THIS MANUFACTURER THAT WAS BAILED OUT BY TAXPAYERS MONEY CAN BE SO BLIND TO THE GROSS NEGLIGENCE ON GMC PART. I HAVE SPENT COUNT LESS HOURS AND WAY TOO MUCH MONEY ON THIS VEHICLE, ONLY TO FIND OUT THAT MANY OTHER CONSUMERS ARE REPORTING THE SAME PROBLEMS. I HAVE LITERALLY SAT DOWN AND CRIED VOWING NEVER TO BY ANOTHER AMERICAN MADE CAR BECAUSE THEY ARE PIECES OF JUNK (AND THAT IS PUTTING IT NICELY). I HAVE PAID TO REPLACE THE OXYGEN SENSOR AND ALL THAT GOES WITH THAT; THE CATALYST CONVERTER TWICE; THE ELECTRICAL SYSTEM THROUGHOUT THE VEHICLE AND NOW MY RADIO DOESN'T WORK BECAUSE THERE IS A SHORT THAT IS DRAINING THE BATTERY WHEN THE CAR IS TURNED OFF; THE SPEED CONTROL (MPH/RPM) DOESN'T WORK AND I ONLY PRAY THAT I'M NOT SPEEDING WHILE I'M DRIVING; THE REAR WIPER BLADE WORKS WHEN IT FEELS LIKE IT; MY CAR INTERIOR CONSTANTLY SMELLS LIKE GASOLINE AND WHEN I'M FILLING UP MY TANK IT THERE IS ALWAYS SPILLAGE; MY SES LIGHT CONSTANTLY STAYS ON AND SINCE MY STATE PRACTICES EMISSION CONTROL I HOLD MY BREATH AND PRAY THAT I PASS THE TEST SO I CAN LEGALLY DRIVE MY CAR. THESE ARE JUST SOME OF THE PROBLEMS THAT I FACE WITH THIS CAR AND FRANKLY THIS YEAR I'M NOT WORKING SO COMING UP WITH THE MONEY TO PAY AGAIN TO HAVE A MECHANIC REMOVE THE SES LIGHT SO I CAN GO HAVE THE EMISSION TESTING PERFORMED IS RIDICULOUS AND DRAINING A WALLET THAT IS VERY MUCH EMPTY. MY CAR NOW HAS MORE MILEAGE & I HAVEN'T HEARD MY RADIO IN OVER 2 YEARS BECAUSE THEY DON'T KNOW WHAT IS WRONG SO THEY JUST DISCONNECTED IT. WHY HAVEN'T THE NHTSA/DOT REQUIRED GMC TO FIX WHAT THEY KNOW IS BROKEN AND A HAZARD ON THE ROADS? I WOULD STRONGLY RECOMMEND THAT THE NHTSA TAKE THIS SERIOUSLY BEFORE SOMEONE LOSES CONTROL AND PEOPLE LIVES ARE LOST. DON'T LET THIS BECOME ANOTHER TOYOTA ISSUE. *TR
EXTERIOR LIGHTINGMay 18, 2012
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT ACTIVATED THE HIGH BEAM EXTERIOR HEADLIGHTS. THE CONTACT NOTICED THE INTERIOR LIGHTS ON THE INSTRUMENT PANEL ALSO FAILED TO ILLUMINATE SIMULTANEOUSLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
ENGINE AND ENGINE COOLINGMay 8, 2012
TL* THE CONTACT OWNED A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ENGINE COMPARTMENT ENGULFED INTO FLAMES WITHOUT WARNING. THE FIRE DEPARTMENT WAS NOTIFIED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS DECLARED DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 79,000.
Fire reported
NHTSA #10457763STRUCTUREApril 3, 2012
WE WERE DRIVING ON THE ROAD AT 60 MPH AND THE CENTER HIGH MOUNT STOP LIGHT ASSEMBLY BLEW OFF. IT WAS HELD ON BY THE WIRES UNTIL WE COULD GET STOPPED AND SECURE IT. *TR
FUEL SYSTEM, GASOLINEMarch 16, 2012
(2003 GMC ENVOY XL) I HAVE RECENTLY FOUND THAT MY WIFE AND KIDS HAVE BEEN RIDING AROUND IN A VEHICLE THAT WAS AN EXPLOSION WAITING TO HAPPEN. GENERAL MOTORS HAS EXTENDED THEIR WARRANTY ON FUEL TANK ISSUES 3 TIMES BECAUSE OF A FLAWED DESIGN. I HAD NO KNOWLEDGE OF THIS BEFORE PURCHASING, AS I BELIEVE I AM THE SECOND OWNER OF THIS VEHICLE. I HAVE SINCE SEEN THAT THIS ISSUE HAS BEEN BROUGHT TO YOUR ATTENTION BUT NOT TO THE MAGNITUDE TO WHICH IT IS OCCURRING. I WONDER IF SOMEONE HAS TO DIE A FIERY DEATH BEFORE THIS ISSUE IS ADDRESSED SERIOUSLY ? I HAVE COMPILED MANY ACCOUNTS OF CUSTOMERS COMPLAINING OF THIS ISSUE AND HAVE RECORDS TO SHARE. I HAVE CONTACTED GM CUSTOMER SUPPORT, ONLY TO BE PUT ON HOLD FOR A TOTAL OF 153 MINUTES IN THE REALM OF 4 CALLS WITH NO RESOLUTION. THIS ENGINEERING FAILURE CONSIST OF GREAT NUMBERS STILL ON THE ROAD. UNLUCKY ONES LIKE MYSELF WILL NOT HAVE ANY KNOWLEDGE OF THIS UNTIL TOTAL FAILURE OCCURS AND AT THAT TIME GM'S POOR DESIGN BECOMES THE BURDEN OF THE CURRENT OWNER. I NEED HELP UNDERSTANDING HOW SUCH A SAFETY RISK CAN BE SWEPT UNDER THE RUG WITH 493,579 OF THESE VEHICLES BEING SOLD. I HAVE FOUND THAT THE DESIGN WAS SO BAD THAT AFTERMARKET SUPPLIERS DO NOT EVEN OFFER THIS TANK. THE ONLY PLACE TO GET ONE IS FROM GM DEALER AT A PRICE OF $650.00, WHICH IS EXORBITANT FOR A PIECE OF PLASTIC. I NEED HELP WITH THIS MATTER BUT IT'S NOT JUST ABOUT ME, YOUR ACTIONS COULD SAVE SOMEONE'S LIVES ! *TR
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROLMarch 15, 2012
I HAVE A 2003 GMC ENVOY. FROM THE BEGINNING I'VE HAD PROBLEMS WITH THE ELECTRICAL WORKING PROPERLY (REARVIEW MIRRORS, SEAT CONTROLS, ETC). ALSO, MY FUEL INDICATOR AND SPEEDOMETER BOTH WENT OUT AT THE SAME TIME. I BELIEVE GMC SHOULD TAKE RESPONSIBILITY FOR THE DEFAULT AND REQUEST A RECALL. I HAVE READ NUMEROUS COMPLAINTS DEALING WITH THE VERY SAME ISSUES ON MODELS FROM 2003 THRU 2011. *TR
FUEL SYSTEM, GASOLINEMarch 1, 2012
STRONG ODER OF FUEL, SES LIGHT ON, LEAK FROM NECK OR PUMP (UNSURE OF EXACT LOCATION). *TR
ELECTRICAL SYSTEMFebruary 10, 2012
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT ALL THE GAUGES ON THE INSTRUMENT PANEL FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ENTIRE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 108,000. THE VIN WAS UNAVAILABLE.
ENGINE AND ENGINE COOLING,POWER TRAINFebruary 4, 2012
ONE OF THE OIL COOLER LINE ON MY 2003 GMC ENVOY IS CRACKED AND LEAKING TRANSMISSION FLUID ON THE CATAYLIC CONVERTER. THIS IS A SERIOUS FIRE HAZARD DUE TO THE EXTREMELY HIGH TEMPERATURE OF THE CONVERTER DURING NORMAL OPERATIONS. *KB
TIRESFebruary 2, 2012
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE VEHICLE WAS EQUIPPED WITH MICHELIN LTX M/S TIRES, TIRE SIZE 245/65/17. THE CONTACT STATED THAT ALL FOUR TIRES EXHIBITED CRACKS ON THE SIDEWALLS AND SHOULDER AREA. THE CRACKS APPEARED TO BE EXTREMELY LARGER ALONG THE SHOULDER OF THE TIRE. THE VEHICLE WAS TAKEN TO AN AUTO TIRE CENTER FOR INSPECTION. THE TIRES HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,496. UPDATED 09/13/13*LJ
ELECTRICAL SYSTEMJanuary 17, 2012
SPEEDOMETER STARTED DISPLAYING INCORRECT MPH. WHILE DRIVING BETWEEN 55-60 MPH, SPEEDOMETER DISPLAYED 110MPH AND HAS CONTINUED TO TODAY. WHEN VEHICLE IS IN PARK OR EVEN WHEN VEHICLE IS TURNED OFF, THE SPEEDOMETER NEEDLE SHOWS 60MPH. GMC HAS RECALLS FOR OTHER MAKES, NOT OURS. I GOOGLED THIS INFORMATION, TURNS OUT THOUSANDS OTHERS ARE HAVING THE SAME PROBLEM. I CONTACTED GM FOR ASSISTANCE, WAS TOLD MY MODEL WAS NOT COVERED UNDER THE RECALL AND THERE WAS NOTHING TO BE DONE. THE REPAIR WILL COST $600-800. IF THIS IS A KNOWN ISSUE, WHY ISN'T THERE AN ATTEMPT TO REPAIR THIS PROBLEM. PLEASE ASSIST. *TR
FUEL SYSTEM, GASOLINEJanuary 14, 2012
AT START UP, WHEN CAR IS COLD, THERE IS A STRONG FUEL SMELL. WAS TOLD IT WAS SOMETHING IN VAPOR RECOVERY SYSTEM. *TR
VISIBILITY,STRUCTUREJanuary 2, 2012
AFTER UNLOCKING AND USING THE REAR WINDOW GLASS MULTIPLE TIMES DAILY, AND TWICE EARLIER TODAY, IT EXPLODED ON THE WAY UP. THIS OCCURRED WITHIN THE FIRST 1 INCH OF TRAVEL SWINGING UP AND REARWARD FROM BEING CLOSED WITH VERY MINIMAL MANUAL FORCE APPLIED. THE TEMPERATURE TODAY IS 27DEG.F , WHICH IS NOT THE COLDEST USE THIS VEHICLE HAS SEEN. THERE HAS NOT BEEN ANY PREVIOUS DAMAGE TO THE REAR GLASS OR GATE, OR ANYTHING IN THE REAR OF THE VEHICLE. I WRITE THIS AT THE ADVICE OF MANY ONLINE FORUM POSTS AND COMPLAINTS THAT I READ THROUGH. I AM HOPING THERE IS SOME TIME DEVOTED BY GENERAL MOTORS TO FINDING A SOLUTION TO THIS. I JUST HAD TO RIDE HOME WITH WIFE AND 4 KIDS SHIVERING BECAUSE OF THIS. THERE SEEM TO BE HUNDREDS OF THESE SPONTANEOUS OCCURRENCES HAPPENING IN ALL TYPES OF CLIMATES AND CONDITIONS, WHICH IS WHAT CONVINCED ME I NEED TO SHARE MY INCIDENT TO FUEL THE CAUSE. THANK GOD EVERYONE IS OK. IT WAS COLD AND MY KIDS HAD THEIR HOODS UP AND WERE LOOKING DOWN WHEN THIS HAPPENED. THIS COULD HAVE BEEN MUCH WORSE. *TR
POWER TRAIN,AIR BAGSDecember 22, 2011
TL* THE CONTACT OWNED A 2003 GMC ENVOY XL. THE CONTACT STATED THAT THE VEHICLE LOST CONTROL WHILE DRIVING 25 MPH ON A SLIGHTLY ICY ROADWAY. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT ALSO STATED THAT THE LIMITED SLIP DIFFERENTIAL SYSTEM FAILED TO ENGAGE DURING THE FAILURE. THE CONTACT, AS WELL AS A PASSENGER SUFFERED MINOR INJURIES DURING THE CRASH. IN ADDITION, THE DRIVER OF THE SECOND VEHICLE INVOLVED IN THE CRASH SUFFERED MINOR INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE LOT. AN AUTHORIZED DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD INVESTIGATE THE VEHICLE. THE FAILURE MILEAGE WAS 98,630. UPDATED 01/05/12*LJ UPDATED 01/09/12
Crash reported3 injury(ies)
NHTSA #10441020FUEL SYSTEM, GASOLINEDecember 17, 2011
I HAVE 2003 GMC ENVOY, SMELL GAS FUMES WHEN GAS TANK IS HALF FULL, NO GAS IS LEAKING ON THE GROUND. WILL CHEVY COVER SOME OF THESE REPAIRS? SEEMS LIKE A NUMBER OF OWNERS HAVE THIS SAME PROBLEM,. *TR
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMDecember 8, 2011
I WAS DRIVING DOWN THE ROAD AND FIST OFF, MY SPEEDOMETER WENT CRAZY. THEN MY FUEL GAUGE WENT ALL THE WAY TO FULL, THEN TO EMPTY. THEN IT WOULDN'T WORK AT ALL. THERE WAS PLENTY OF GAS IN THE TANK TOO, I TOOK TO A MECHANIC AND HE REPLACED THERMOSTAT, BUT IT DIDN'T FIX THE PROBLEM. I'M STILL HAVING THE PROBLEM AND HEARD THERE IS A RECALL ON THE 2005-2007, AND IT APPEARS I'M HAVING THE SAME PROBLEM ON THIS 2003 THAT THEY ARE HAVING NOW WITH THE NEWER ONES AND THE 2003 SHOULD BE INCLUDED IN A RECALL. PLEASE EVALUATE. I ONLY HAVE 107K MILES ON THE TRUCK. I WAS TOLD, A RECALL COULD COVER UP TO 120K MILES, SO I STILL HAVE SOME WAY TO GO BEFORE I SHOULD NOT BE INCLUDED IN THE RECALL. MY SERVICE ENGINE LIGHT IS STAYING ON TOO, ALTHOUGH IT'S BEEN CHECKED NUMEROUS TIMES AND IT'S ALWAYS SOMETHING TO DO WITH THE FUEL SYSTEM AND TOO EXPENSIVE TO GET FIXED. NOW I AM HAVING MAJOR PROBLEMS BECAUSE OF IT. *TR
POWER TRAINNovember 21, 2011
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, HE ATTEMPTED TO BRAKE AND THE FRONT END OF THE VEHICLE RELEASED SMOKE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHO PERFORMED A DIAGNOSTIC TEST AND LOCATED THE FAILURE AT THE FRONT DRIVESHAFT HOUSING. THE FRONT DRIVE SHAFT HOUSING AXEL WAS BROKEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 95,000.
Fire reported
NHTSA #10436615FUEL SYSTEM, GASOLINEOctober 25, 2011
FUEL LEAK COMING FROM TOP OF GAS TANK. I SUSPECT IT IS THE FUEL PUMP MODULE. SEVERE RUST AND LIMITED VISIBILITY PREVENTED ME FROM IDENTIFYING 100 PERCENT. TALKED TO GM, THEY KNOW OF THE PROBLEM BUT SINCE IT HAPPENED 14,000 MILES BEYOND THEIR EXTENDED SPECIAL WARRANTY FOR THIS, THEY WILL DO NOTHING. BAD DESIGN IS A BAD DESIGN REGARDLESS OF MILES OR YEARS. VERY DANGEROUS HAVING A LEAK THIS BAD. WILL FIX MYSELF WHEN I COME UP WITH THE MONEY. *TR
EXTERIOR LIGHTINGOctober 20, 2011
EXTERIOR HEADLAMPS SHUT OFF WHILE DRIVING OCCASIONALLY. NOW I CAN NOT GET THEM TO COME BACK ON. *TR
FUEL SYSTEM, GASOLINEOctober 9, 2011
MY GAS GAUGE HAS BEEN INACCURATELY GIVING THE PROPER FUEL LEVEL. TODAY I NOTICED THE GAUGE IS NOW STUCK WAY PAST THE "FULL" LEVEL" AND DOES NOT MOVE. *TR
FUEL SYSTEM, GASOLINESeptember 28, 2011
I TOOK MY VEHICLE TO THE GMC DEALERSHIP BECAUSE OF A DISTINCT GAS ODOR BY THE VEHICLE. I HAD PREVIOUSLY RECEIVED A CAUTIONARY LETTER FROM GMC THAT THERE COULD BE A PROBLEM WITH THE FUEL PUMP INVOLVING POOLING AND PITTING AND EXTENDING THE WARRANTY TO TEN YEARS TO CORRECT THE DEFECT. THE INSPECTION AT THE DEALERSHIP STATED THAT THERE WAS A "FUEL LEAK FROM THE TOP OF THE FUEL TANK AREA-FUEL PUMP MODULE LEAKING" THE SERVICE ADVISOR WAS SUFFICIENTLY CONCERNED TO OFFER ME A REPLACEMENT VEHICLE TO DRIVE UNTIL THE REPAIR WAS MADE. HE SAID THAT IF I WERE TO HIT SOMETHING AND CREATE A SPARK I COULD BE IN JEOPARDY. I WAS ALSO CONCERNED ABOUT A STRAY CIGARETTE BUTT THROWN OUT A WINDOW. HE ALSO GAVE ME THE CUSTOMER ASSURANCE TELEPHONE NUMBER TO CALL TO FILE A CLAIM. I DID CALL THE NEXT MORNING AND INFORMATION WAS GIVEN AND I WAS GIVEN A CASE NUMBER AND TOLD THAT THE "DISTRICT " WOULD CALL ME. WHEN I RECEIVED THE CALL FROM THAT OFFICE SHE TOLD ME THEY WOULD CALL ME THE FOLLOWING DAY. TEN MINUTES LATER SHE CALLED BACK AND SAID THAT GM WOULD NOT OFFER ANY ASSISTANCE. THEY OBVIOUSLY KNEW THERE WAS A POTENTIAL PROBLEM OR THEY WOULD NOT HAVE SENT OUT WARNING LETTERS. I BELIEVE IT SHOULD HAVE BEEN A RECALL CONSIDERING THE POTENTIAL HAZARDS INVOLVED. I WONDER HOW MANY PEOPLE DID NOT READ THE LETTER AND SUBSEQUENTLY HAD REPAIRS MADE AT THEIR OWN EXPENSE SO THEY NEVER REPORTED THE PROBLEM. IT WAS A COSTLY REPAIR AND I FEEL THEY SHOULD HAVE COVERED THE EXPENSE. I COUNT MYSELF LUCKY THAT IT IS NOT MY SERVIVING FAMILY FILING THIS COMPLAINT. *TT
SUSPENSIONSeptember 25, 2011
DRIVING ON HIGHWAY WHEN REAR OF VEHICLE FELT LIKE IT WAS RIDING LOW. GOT OFF HIGHWAY AT NEXT EXIT TO CHECK BACK OF TRUCK. REAR OF TRUCK WAS SITTING LOW. TURNED TRUCK OFF WAITED A FEW MINUTES, TURNED TRUCK BACK ON. THE REAR OF THE TRUCK DID NOT RISE. THIS CAN NOT BE SAFE FOR THE REAR SUSPENSION SYSTEM TO DISENGAGE WHILE DRIVING. I HAD PREVIOUSLY NOTICED WHEN THE TRUCK IS FIRST TURNED ON THAT THE REAR SUSPENSION WOULD ENGAGE AND THE REAR OF THE VEHICLE WOULD RISE. *TR
FUEL SYSTEM, GASOLINESeptember 14, 2011
FUEL PUMP OUTLET TUBE WAS FOUND CORRODED THROUGH AFTER INFORMING THE LOCAL GMC DEALER OF GASOLINE ODORS WHEN GETTING OUT OF VEHICLE. THIS VEHICLE WAS PURCHASED NEW IN BRANDON, FLORIDA AND HAS ALWAYS REMAINED IN FLORIDA. *KB
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGSeptember 13, 2011
I PURCHASED MY 2003 GMC ENVOY XL IN 2008 FROM A NY DEALER WITH 60,000 MILES ON IT, THE CAR DIDN'T REGISTER ANY ACCIDENTS WITH CARFAX. THE DAY AFTER I PURCHASED THE CAR MY BATTERY WENT DEAD AND I WAS STRANDED AT 7AM WITH MY KIDS. THE DEALER PAID FOR THE TOW AND REPLACED THE BATTERY. A YEAR LATER WHILE DRIVING TO MY SONS BASKETBALL GAME AT NIGHT, THE HEADLIGHTS COMPLETELY SHUT OFF. I PULLED OVER AND USED MY HAZARDS, MY SON INSPECTED THE LIGHTS AND COULD SMELL SOMETHING WAS BURNING..THE DRIVER SIDE HEADLIGHT WIRE WAS BURNT BADLY. WE REPLACED THE LIGHT AND THE WIRING. THE NEXT DAY NOT ONLY DID THE LIGHTS SHUT OFF AGAIN WHILE DRIVING AT NIGHT, BUT I COULDN'T PUT MY WINDOW UP! THE DRIVER SIDE WINDOW PANEL DID NOT WORK, BUT THE OTHER WINDOWS WORKED FINE. I PAID $400 TO HAVE THE PANEL REPLACED. (NOW THE SEAT ADJUSTMENT PANEL IS NOT WORKING ON THE DRIVER SIDE) THE BATTERY HAS BEEN REPLACED 3 TIMES IN 3 YEARS! WHEN EVER I WOULD USE THE WINDOW, OR THE HEAT VENT, OR THE CHARGER INLETS IN MY CAR THE HEADLIGHTS WOULD FLICKER DIM. MY MECHANIC DID A AMPS CHECK WHILE MY PHONE WAS PLUGGED IN,CAR WAS RUNNING,RADIO ON, AND HEATER ON AND STATED THE AMPS WERE FINE, UNTIL I HIT THE WINDOW BUTTON, THEN THE AMPS WENT WAY DOWN. COST TO REPLACE ALTERNATOR $350.00, THAT WAS IN 2010, SO FAR IN 2011 I HAVE AWOKEN 3 MORNINGS IN A ROW TO A DEAD CAR. I SAT IN THE CAR WITH CAR OFF, DOORS LOCKED ONE NIGHT TO SEE WHAT GOES ON OVER NIGHT..WELL THE ALARM SENSOR BUTTON DIDN'T STOP BLINKING RED, THE SEAT ADJUSTMENTS KEPT MOVING EVERY 4 MINS, THE REARVIEW MIRRORS WERE MOVING NON STOP, AND THE HORRIBLE BEEPING SOUND INSIDE THE CAR WAS NON STOP! THE RADIO DASH DIDN'T SHUT OFF EITHER, IT WAS PIPING HOT AFTER A HALF HOUR OF SITTING. *TR
FUEL SYSTEM, GASOLINEAugust 14, 2011
I HAVE A 2003 GMC ENVOY THAT HAS THE FUEL GAUGE ISSUE AS WELL. FOR YEARS I ALWAYS HAVE TO MAKE SURE I HAVE GAS IN THE TANK BECAUSE I REALLY NEVER KNOW HOW MUCH GAS A HAVE. I CAN BUT $30 OR $40 IN GAS IN MY TANK AND MY GAUGE WILL READ WHATEVER IT WANTS. IT HAS SHOWN THAT I HAVE GAS AND I HAVE RAN OUT TWICE WHILE DRIVING. IT IS SCARY WITH TWO CHILDREN IN THE CAR. I'VE SEEN THAT THIS IS A MAJOR PROBLEM IN OTHER ENVOYS PARTICULARLY 2005 AND UP, BUT ALSO SEE THERE ARE INTERNET POSTS ON COMPLAINTS REGARDING 2003 MODELS AS WELL. *TR
SUSPENSIONAugust 8, 2011
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE REAR SUSPENSION DROPPED DOWN TO THE POINT THAT THE VEHICLE WAS UNSAFE TO BE DRIVEN. THE CONTACT STATED THAT IF THE VEHICLE WERE TO DRIVE OVER A BUMP, THE TIRES COULD BLOW OUT AND CAUSE A CRASH. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 188,000.
ELECTRICAL SYSTEMJune 28, 2011
I OWN A 2003 GMC ENVOY. TWO YEARS AGO THE SPEEDOMETER STARTED STICKING. IT NOW DOES NOT KEEP THE SPEED AT ALL. MY RPM (WHEN IN PARK) WILL REV UP TO 2 OR 3RPM, MY GAS GAUGE HAS NOW STARTED TO SOMETIMES NOT SHOW I HAVE ANY GAS, THE CHECK ENGINE LIGHT IS ON ALMOST ALL THE TIME, MY AIR CONDITIONER WILL BLOW OUT THE BACK VENT AND BARELY COME OUT OF THE FRONT VENT WHEN I HAVE IT UP FULL BLAST. AND TO TOP IT OFF MY BACK BRAKE LIGHTS CONSTANTLY BURN OUT.. I HAVE READ NUMEROUS FORUMS WHERE MANY PEOPLE ARE HAVING SOME OF THESE SAME ISSUES BUT NO RECALL. I DON'T UNDERSTAND THAT AT ALL. I DEFINITELY THINK THESE BAD INSTRUMENT PANELS CALL FOR A RECALL!! THIS IS A SAFETY ISSUE. I EVENTUALLY HAD TO CUT A HOLE IN THE PLASTIC OVER THE SPEEDOMETER AND BEFORE IT QUIT COMPLETELY WORKING WHEN WE WOULD GO ON VACATION, WE WOULD HAVE TO PULL OVER ON BUSY HIGHWAYS EVERY 20 MINUTES OR SO TO SET THE SPEEDOMETER BACK TO ZERO SO IT WOULDN'T SHOW ME GOING 120MPH. OF COURSE I CAN'T EVEN DO THAT NOW. I'M JUST AMAZED I HAVEN'T ENDED UP WITH A TICKET FOR MY SPEED OR MY RUNNING OR BRAKE LIGHTS. WE HAVE TAKEN THE ENVOY IN TO THE SHOP AND THEY TOLD US WE WOULD HAVE TO TAKE THE CAR IN TO A GM DEALER. I HAVE TO TAKE IT BACK IN THIS WEEK TO HAVE AIR WORKED ON AND WHO KNOWS HOW MUCH THAT WILL COST. I DON'T BELIEVE I SHOULD BE RESPONSIBLE TO PAY OVER $500 FOR PARTS AND LABOR IN A CAR THAT IS CLEARLY DEFECTIVE AND SHOULD BE RECALLED. PLEASE HELP!! *TR
ELECTRICAL SYSTEMJune 28, 2011
PURCHASED A 2003 ENVOY IN NOVEMBER OF 2010 AT AROUND 86000 MILES IN ONE MONTH THE INSTRUMENT PANEL WENT OUT SO NO SPEEDOMETER AND AFFECTED THE OIL GAUGE. AT EXACTLY 100,000 MILES THE DRIVER DOOR PANEL WENT OUT COULD SMELL WIRES BURNING. CALLED DEALER WHERE PURCHASED TO TRADE IN ON VEHICLE IN WORKING ORDER AND HE WAS ABLE TO FIND PARTS FROM JUNK YARD TO REPLACE I WAS ALSO INFORMED THE PROBLEMS I HAD HAVE BECOME AN EPIDEMIC FOR ALL GMC VEHICLES AND PEOPLE ARE SPENDING A SMALL FORTUNE GETTING THEM REPAIRED. JUST WANT TO ADVISE ANYONE READING THIS TO STOP BUYING ANYTHING MADE MY GMC BECAUSE THEY DO NOT STAND BEHIND THEIR FAULTY PRODUCTS NOR DOES THE GOVERNMENT MAKE THEM. *TR
ELECTRICAL SYSTEMJune 14, 2011
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT NOTICED THAT THE SPEEDOMETER WAS INOPERABLE AND SHE WAS UNABLE TO DETERMINE HOW FAST OR SLOW SHE WAS TRAVELING. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR SERVICE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 92,000.
STEERINGJune 6, 2011
2003 ENVOY XL , POWER STEERING COOLER LEAKS!!!! CONSTANTLY PUTTING FLUID IN RESEVOIR..THERE IS A CURRENT RECALL FOR THE EXACT SAME THING ON THE 2006 MODEL, BUT THE VEHICLE IS EXACTLY THE SAME FROM 2003 THRU 2006... I BELIEVE THIS RECALL FOR THE 2006 MODEL SHOULD INCLUDE THE 2003,2004 AND 2005 MODELS ALSO SINCE THEY ARE THE SAME PART FOR THE VEHICLES. *TR
LATCHES/LOCKS/LINKAGESJune 3, 2011
I OWN A 2003 GMC ENVOY. THE DRIVERS SIDE REAR DOOR LATCH HAS BECOME INOPERABLE. THE DOOR LATCHES MAYBE 1 IN 10 TRIES. I FOUND A RECALL BUT THEY ARE TELLING ME MINE IS NOT COVERED UNDER THIS RECALL EVEN THOUGH IT IS THE EXACT PROBLEM AN I AM IN ONE OF THE STATES THAT IT COVERS. *TR
ELECTRICAL SYSTEMMay 17, 2011
ERRATIC SPEEDOMETER PROBLEMS ON MY 2003 GMC ENVOY XL. IT HAS BEEN ACTING UP OCCASIONALLY FOR SEVERAL YEARS, BUT NOW IT SOMETIMES WILL TOTALLY MALFUNCTION AND EITHER BOTTOM OUT AT ZERO, OR REGISTER TOO HIGH, IT IS JUST NOT WORKING PROPERLY. I HAVE DONE SOME RESEARCH AND FOUND THAT THIS IS A COMMON ISSUE FOR GMC VEHICLES OF THIS TIME FRAME, AND ENVOYS ARE ONE OF THE WORST. *TR
EXTERIOR LIGHTINGMay 13, 2011
2003 ENVOY DRIVERS SIDE HEADLIGHT BULBS KEEP BURNING OUT . WIRES ARE BURNT AND TERMINAL HAS MELTED. THIS PAST WEEK BOTH HEADLIGHTS HAVE GONE OUT WHILE DRIVING TOOK VEHICLE TO DEALER THEY SAID THEY KNEW THERE WAS A PROBLEM WITH THE HEADLIGHT SOCKET BUT MY VEHICLE WASN'T ONE OF THE OF THE 308 OTHERS THAT WERE RECALLED. *TR
FUEL SYSTEM, GASOLINEMay 11, 2011
THIS IS IN ADDITION TO A PREVIOUS COMPLAINT (TCN: DBN20-8138 REFERS. YESTERDAY MY WIFE WAS DRIVING MY '03 GMC ENVOY WHEN IT STOPPED AT ONE OF THE BUSIEST INTERSECTIONS IN TOWN. GAS GAUGE REGISTERED 1/4 FUEL. AFTER PUSHING IT TO A PARKING LOT AND ATTEMPTING TO START THE ENGINE, IT STARTED TO FLUTTER AND STOP, THEN NOTHING. THINKING IT WAS THE BATTERY, HAD IT RECHARGED AND REINSTALLED, SAME SYMPTOMS. THOUGHT OF OTHER OWNERS OF '03 ENVOYS HAVING PROBS WITH FUEL GAUGE, DECIDED TO PUT MORE FUEL WHICH I WAS ABLE TO START THE ENGINE AND DRIVE IT TO MY RESIDENCE. THE FUEL GAUGE IS A PROBLEM IN ADDITION TO THE RPM GAUGE AS PREVIOUSLY SUBMITTED. THERE ARE MANY ENVOY OWNERS EXPERIENCING THESE SAME PROBLEMS WITH ADDITIONAL ONES AS SEE ON EDMUNDS ENVOY FORUM. THIS COULD POSE AS A SAFETY HAZARD, ESPECIALLY IF MY WIFE WAS TURNING INTO TRAFFIC AND IT SUDDENLY DIED ON HER, REAR-END COLLISION WOULD HAVE BEEN POSSIBLE. *TR
SERVICE BRAKES, HYDRAULICMay 9, 2011
BRAKE LINE FROM ANTI-LOCK BRAKE UNIT TO VEHICLE REAR RUSTING OUT CAUSING BRAKE FLUID LEAK. *TR
EQUIPMENTMay 2, 2011
TL*THE CONTACT OWNS A 2003 GMC ENVOY XLT. THE CONTACT STATED THE JACK THAT HOLDS THE VEHICLE UP WHILE CHANGING A FLAT WAS LOCKED IN PLACE WHICH MADE IT IMPOSSIBLE TO RELEASE AND LOWER THE VEHICLE TO THE GROUND. THE MECHANICAL JACK HAD TO BE KICKED FROM UNDERNEATH THE VEHICLE IN ORDER TO RELEASE IT. THERE WAS ALSO A CRACK IN THE REAR DRIVERS SIDE RIM. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 73,000.
VISIBILITYApril 26, 2011
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THE WINDSHIELD WIPERS WILL NOT TURN OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHO REFEREED WHO PROVIDED NO ASSISTANCE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V046000 (VISIBILITY: WINDSHIELD WIPER/WASHER) AND WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 70,000.
ELECTRICAL SYSTEMApril 20, 2011
PROBLEMS IS ASSOCIATED WITH THE INSTRUMENT PANEL GAUGES. SPECIFICALLY WITH THE RPM GAUGE. IT REFLECTS ERRATIC RPM'S WHEN IT FIRST STARTED THE NEEDLE WOULD RAISE TO BETWEEN 5-6K RPMS WHEN AT IDLE, AFTER APPROX 2 WEEKS IT WOULD RESET ITSELF TO NORMAL, APPROX 2-3 WEEKS LATER IT WOULD REGISTER APPROX 6-7K RPMS THEN RESET ITSELF ONCE AGAIN TO NORMAL. NOW IT IS PEGGED ALL THE WAY AROUND AND POINTING DUE SOUTH, IT ATTEMPTS TO RESET ITSELF BUT WILL NOT. I AM ALSO SEEING ERRATIC INDICATIONS ON THE FUEL GAUGE. ON THE EDMUNDS ENVOY FORUM THERE ARE QUITE A FEW ENVOY OWNERS THAT ARE HAVING THE SAME PROBLEMS, SOME ARE HAVING SPEEDOMETER LEVEL PROBLEMS. WAS IN CONNECT WITH GMC REPRESENTATIVE AND SHE COULD/WOULD NOT HELP SINCE MY VEHICLE WAS OUT OF WARRANTY. I EVEN SUGGESTED THAT THEY PAY AT LEAST 1/2 THE COST OF REPAIRS. I BELIEVE THIS A COMPONENT FAILURE AND COULD POSSIBLY BECOME A SAFETY ISSUE ESPECIALLY WITH THE SPEEDOMETER AND GAS GAUGE PROBLEMS. THE PROBABILITY OF ALSO HAVING SPEEDOMETER FAILURE IN THE NEAR FUTURE IS PRETTY GOOD BET.
ELECTRICAL SYSTEMApril 20, 2011
SPEEDOMETER FLUCTUATES BETWEEN NOT WORKING AT ALL TO SIMPLY DISPLAYING AN OBVIOUSLY INCORRECT SPEED. *TR
UNKNOWN OR OTHERApril 19, 2011
WHILE DRIVING DOWN A BUSY MICHIGAN HIGHWAY I HEARD SOME RATTLING NOISE AND LOOKED IN MY REAR VIEW MIRROR AS THE ENTIRE PANEL ABOVE THE REAR HATCH THAT HOLDS THE THIRD BRAKE LIGHT FLEW OFF MY CAR. I WASN'T ABLE TO RETRIEVE IT SINCE IT LANDED IN THE MIDDLE OF THE HIGHWAY.I HOPE NO ONE RAN OVER THE PART CAUSING DAMAGE TO THEIR CAR OR WORSE YET SWERVING TO MISS IT AND CAUSING INJURY OR DEATH. I HAVE SINCE SEEN 4 OTHER ENVOY XL'S MISSING THE SAME PART! THAT'S 4 OTHER VEHICLES IN MY LITTLE TOWN CAUSING 4 POTENTIAL ACCIDENTS OR DEATHS. AFTER DOING SOME RESEARCH, IT WILL COST APPROXIMATELY $520 FOR PARTS TO REPLACE AND IMPOSSIBLE TO FIND IN A JUNK YARD. I WOULD LOVE TO KNOW HOW TO PROCEED FROM HERE. *TR
VISIBILITYMarch 31, 2011
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE VEHICLE WAS PARKED AND SHUT OFF WHEN THE WINDOW ON THE REAR LIFT GATE SHATTERED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED BUT WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE GLASS WAS REPLACED. APPROXIMATELY ONE YEAR LATER THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 96,836.
ELECTRICAL SYSTEMMarch 15, 2011
2003 GMC ENVOY SPEEDOMETER QUIT WORKING COST 550.00 TO REPLACE AND AFTER READING ONLINE ALL GMC ENVOYS OF THIS YEAR HAVE THE SAME PROBLEM WHY HAS THIS NOT BEEN RECALLED. I FEEL THIS IS VERY SERIOUS. *TR
ELECTRICAL SYSTEMMarch 11, 2011
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 35 MPH THE SPEEDOMETER READING BEGAN TO FLUCTUATE. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE SPEEDOMETER DISPLAYED 50 MPH. THE FUEL, RPMS, WATER TEMPERATURE, BATTERY AND THE OIL PRESSURE GAUGE FLUCTUATED AS WELL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
ELECTRICAL SYSTEMMarch 7, 2011
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE INSTRUMENT PANEL GAUGES WOULD FAIL SPORADICALLY OR PROVIDE INACCURATE READINGS INCLUDING THE SPEEDOMETER AND THE FUEL LEVEL GAUGE. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 110,000. UPDATED 5/2/11 *CN UPDATED 05/11/11
EXTERIOR LIGHTINGFebruary 24, 2011
RIDING ON FREEWAY AND HEADLIGHTS SUDDENLY WENT OFF IN DARK AREA. CUT ON FOG LAMPS AND HEADLIGHTS CAME BACK ON AFTER COUPLE MILES OF TRAVEL. THEY HAVE NOT WENT OFF YET AGAIN BUT WOULD BE DANGEROUS ON CURVE ROAD. PROBLEM MAYBE IN TURN SIGNAL CONTROL. CRUISE WENT OUT DAY BEFORE AND CAME BACK. ALL LOCATED IN SAME SWITCH. CALLED GMC AND TOLD THEM OF PROBLEM. HAVE NOT WENT OFF AGAIN YET. TALKED TO DEALER AND THEY WANT TO SEE IT WITH PROBLEM. *TR
ELECTRICAL SYSTEMFebruary 14, 2011
INSTRUMENT PANEL CLUSTER IS FAILING. MY SPEEDOMETER HAS TOTALLY QUIT WORKING.MY GAS GAUGE IS STARTING TO FAIL ALSO. I CHECKED ON THE INTERNET AND FOUND THAT GMC HAS ADMITTED THE STEPPING MOTORS ARE DEFECTIVE, ON THE INSTRUMENT PANEL CLUSTER GAUGES FOR MY 2003 GMC ENVOY. A CLASS LAWSUIT HAS BEEN FILED, ACCORDING TO THE INTERNET .ACCORDING TO THE INTERNET,THIS IS A COMMON PROBLEM FOR 2003-2007 GMC'S. THE COST OF THE REPAIR IS APPX. $800.00. I CANNOT AFFORD THIS REPAIR. I AM FORCED TO DRIVE WITHOUT KNOWING MY CORRECT SPEED, DUE TO THE SPEEDOMETER NOT WORKING. SOON I WILL NOT KNOW ....HOW MUCH GAS I HAVE IN MY GMC. ACCORDING TO THE INTERNET MY OTHER GAUGES WILL SOON FAIL. I PURCHASED MY GMC BRAND NEW FOR $38,000. I FEEL MY GMC ENVOY IS UNSAFE, DUE TO THE REASONS I HAVE JUST LISTED. I FEEL GMC SHOULD PAY FOR THIS REPAIR AS, IT IS UNSAFE FOR ME TO OPERATE THE GMC LIKE THIS. I WOULD LIKE TO BE INCLUDED IN THE CLASS ACTION LAWSUIT. THE FAILURE IS CONSTANT...NO SPEEDOMETER. THIS COULD CAUSE MY TO DRIVE OVER THE LEGAL SPEED LIMIT WITH OUT MY KNOWLEDGE, WHICH IS UNSAFE. I HAVE DONE NOTHING TO CORRECT THE FAILURE AS YET. AT THIS TIME I CANNOT AFFORD THE COST OF THE REPAIR. *TR
FUEL SYSTEM, GASOLINEJanuary 26, 2011
I HAVE A 2003 GMC ENVOY THAT STARTED SMELLING LIKE GAS. I TOOK IT TO THE DEALER AND THEY STATED THE FILLER TUBE AND FUEL ASSEMBLY WAS UNDER WARRANTY. HOWEVER THE COSTLY FUEL TANK WAS NOT. HOW CAN YOU HAVE AN ITEM DIRECTLY RELATED TO CORROSION THAT CAUSED THE TANK PROBLEM IN THE FIRST PLACE NOT BE REIMBURSABLE. I AM VERY DISAPPOINTED IN GM TO ALLOW CUSTOMERS TO RIDE AROUND WITH SUCH A DANGEROUS VEHICLE. SAFETY IN NOT IMPORTANT TO THEM. *TR
SERVICE BRAKES, HYDRAULICJanuary 25, 2011
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH APPLYING PRESSURE TO THE BRAKE PEDAL WHEN THE VEHICLE BECAME DIFFICULT TO STOP AND THE BRAKES WOULD EXHIBIT AN ABNORMAL WHOOSHING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THERE WAS A LEAK IN THE MASTER CYLINDER AND THE POWER BRAKE BOOSTER. THE TECHNICIAN REPLACED THE POWER BRAKE BOOSTER AND THE MASTER CYLINDER. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
POWER TRAINJanuary 25, 2011
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THE SERVICE FOUR WHEEL DRIVE LIGHT ILLUMINATED WHILE THE VEHICLE WAS PARKED. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE WAS INOPERABLE WHEN THE LIGHT WAS ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE DEALER WAS CONTACTED AND ADVISED THAT THE SWITCH WOULD NEED TO BE REPLACED IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
ELECTRICAL SYSTEMJanuary 24, 2011
FAILURE OF 2003 GMC ENVOY SPEEDOMETER. *TR
ELECTRICAL SYSTEMJanuary 18, 2011
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER HAD NOT WORKED SINCE THE VEHICLE WAS PURCHASED, AND RECENTLY ALL OF THE GAUGES ON THE INSTRUMENTAL PANEL FAILED TO FUNCTION. THE MANUFACTURER STATED THAT WARRANTY HAD EXPIRED AND THE VEHICLE WAS OVER 70,000 MILES; HOWEVER, THE MANUFACTURER HAD OFFERED TO ASSIST WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 120,000.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERJanuary 7, 2011
MY VEHICLE WAS MAKING A JET LIKE SOUND ON START UP AND WHILE DRIVING AND EVENTUALLY THE CHECK ENGINE LIGHT CAME ON. IT ALSO WAS MAKING A CLICKING SOUND FROM THE ELECTRONIC HEATING UNIT. I TOOK IT IN TO A CERTIFIED GMC DEALER AND THEY SAID THE CLUTCH FAN NEEDED TO BE REPLACED (EXPENSIVE REPAIR). COULD NOT TELL WHERE THE CLICKING WAS COMING FROM AT THE TIME (1/6/11 CLICKING WILL NOT STOP - ENDED UP BEING A DOOR ACTUATOR). I DID SOME RESEARCH ON THESE PROBLEM AND THEY ARE VERY COMMON IN THESE VEHICLE. I CALLED GMC CUSTOMER SERVICE TO MAKE A COMPLAINT BECAUSE AT A LITTLE OVER 59000 MILES THESE PARTS SHOULD NOT HAVE GONE BAD. I WISH GMC WOULD CONSIDER A RECALL ON THIS PROBLEM AS WELL AS OTHER MAJOR THINGS.
ELECTRICAL SYSTEMJanuary 4, 2011
THE ODOMETER HAS BEEN MALFUNCTIONING FOR 2 YEARS IT WILL WORK AND SOMETIMES IT WILL NOT. I WOULD BE GOING IN SPEEDS OF OVER 50MPH AND THE ODOMETER WOULD READ 20MPH. OR I WOULD GO ABOUT 30MPH IT WOULD READ100MPH OR OVER. IT WILL ERRATICALLY DO THIS. SOMETIMES IT WORKS FINE. I HAVE NOT FIXED THE PROBLEM YET. IT IS WORKING RIGHT NOW. *TR
FUEL SYSTEM, OTHERDecember 30, 2010
I HAVE 03 GMC ENVOY THAT I TAKE VERY GOOD CARE OF. I HAVE BEEN SMELLING GAS LATELY AND NOT SEEN ANY GAS LEAKING. THE GAS ODOR GRADUALLY HAS BEEN GETTING STRONGER AND STRONGER. EVENTUALLY I WAS ABLE TO TELL THAT THERE IS A GAS LEAK, BUT IS ONLY LEAKING A SMALL AMOUNT WHILE THE TRUCK IS RUNNING. NOW MY ENVOY REEKS OF GASOLINE ALL THE TIME OUTSIDE AND SOMETIMES INSIDE WHEN THE HEAT IS ON AND IDLING. SEEMS THE GAS POOLS ON AN INDENT ON TOP OF THE GAS TANK AND WHEN I PULL INTO MY DRIVEWAY(DOWN A STEEP HILL AND SHARP TURN) IT ALL POURS OUT. SEEMS THAT EVERYONE IS HAVING THE SAME TYPE PROBLEMS. SEEMS TO ME THIS IS A BAD DESIGN ON GM'S BEHALF.......MAYBE THEY WILL STEP UP TO THE PLATE AND FIX THIS OBVIOUS DEFECT. I WONDER IF THEY STILL PRODUCE THEM LIKE THIS? I CAN ONLY ASSUME THAT THIS AFFECTS SO MANY OTHER MODELS. YIKES! THAT'S A LOT OF PEOPLE WHO ARE IN DANGER OR GOT STUCK WITH A LOFTY REPAIR BILL. *TR
FUEL SYSTEM, GASOLINEDecember 27, 2010
CHECK ENGINE LIGHT ILLUMINATED ON INSTRUMENT CLUSTER. DIAGNOSTICS INDICATED A CODE PO 442. THIS CODE IS INDICATIVE OF A FUEL SYSTEM LEAK IN THE EVAPORATIVE EMISSION SYSTEM. REPLACED GAS CAP. PROBLEM NOT RESOLVED. FILLED VEHICLE WITH GASOLINE IN OCTOBER 2010 AND SEVERAL TIMES SINCE. STRONG ODOR OF GASOLINE IS PRESENT. EACH TIME FUEL NOZZLE FAILS TO SHUT OFF FUEL FROM GASOLINE PUMP AND GASOLINE IS SPILLED ON THE GROUND NEAR PASSENGER SIDE REAR DOOR CREATING AN ENVIRONMENTAL AND MAJOR SAFETY HAZARD. VEHICLE NEVER IN ACCIDENT OR MODIFIED IN ANY WAY. VEHICLE HAS 62,000 MILES. A COURTESY GENERAL MOTORS REPAIR PROGRAM IS IN PLACE FOR THESE VEHICLES IF THE LONG WHEELBASE MODELS. NUMEROUS OCCURRENCES IN THE SHORT WHEELBASE MODELS ALSO. THIS IS A KNOWN DEFECT ACCORDING TO THE GM DEALER THAT SERVICES THE VEHICLE, BUT THEY WANT OVER $1500 TO REPLACE THE FUEL TANK AND THE TANK UNIT WHICH INCLUDES THE FUEL PUMP, GAUGE, AND HOSE CONNECTIONS. THERE IS NO GUARANTEE THIS WILL FIX THE DIAGNOSTIC CODE THAT SETS THE CHECK ENGINE LAMP, OR THE PROBLEM OF GASOLINE LEAKAGE/SPILLAGE. THE VEHICLE WILL NOT PASS A STATE SAFETY INSPECTION AND THEREFORE IS NOT ALLOWED ON THE ROAD. A FORCED RECALL SHOULD ABSOLUTELY BE MADE FOR THESE VEHICLES. AT A COST OF OVER $35,000 FOR THIS VEHICLE, AND THE HAZARDS IT REPRESENTS, IT IS A TOTAL TRAVESTY THAT GM REFUSES TO STAND BEHIND THEIR PRODUCT. *TR
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEDecember 27, 2010
CHECK ENGINE LIGHT ILLUMINATED ON INSTRUMENT CLUSTER. DIAGNOSTICS INDICATED A CODE PO 442. THIS CODE IS INDICATIVE OF A FUEL SYSTEM LEAK IN THE EVAPORATIVE EMISSION SYSTEM. REPLACED GAS CAP. PROBLEM NOT RESOLVED. FILLED VEHICLE WITH GASOLINE IN OCTOBER 2010 AND SEVERAL TIMES SINCE. STRONG ODOR OF GASOLINE IS PRESENT. EACH TIME FUEL NOZZLE FAILS TO SHUT OFF FUEL FROM GASOLINE PUMP AND GASOLINE IS SPILLED ON THE GROUND NEAR DRIVER SIDE REAR DOOR CREATING AN ENVIRONMENTAL AND MAJOR SAFETY HAZARD. VEHICLE NEVER IN ACCIDENT OR MODIFIED IN ANY WAY. VEHICLE HAS 62,000 MILES. A COURTESY GENERAL MOTORS REPAIR PROGRAM IS IN PLACE FOR THESE VEHICLES IF THE LONG WHEELBASE MODELS. NUMEROUS OCCURRENCES IN THE SHORT WHEELBASE MODELS ALSO. THIS IS A KNOWN DEFECT ACCORDING TO THE GM DEALER THAT SERVICES THE VEHICLE, BUT THEY WANT OVER $1500 TO REPLACE THE FUEL TANK AND THE TANK UNIT WHICH INCLUDES THE FUEL PUMP, GAUGE, AND HOSE CONNECTIONS. THERE IS NO GUARANTEE THIS WILL FIX THE DIAGNOSTIC CODE THAT SETS THE CHECK ENGINE LAMP, OR THE PROBLEM OF GASOLINE LEAKAGE/SPILLAGE. THE VEHICLE WILL NOT PASS A STATE SAFETY INSPECTION AND THEREFORE IS NOT ALLOWED ON THE ROAD. A FORCED RECALL SHOULD ABSOLUTELY BE MADE FOR THESE VEHICLES. AT A COST OF OVER $35,000 FOR THIS VEHICLE, AND THE HAZARDS IT REPRESENTS, IT IS A TOTAL TRAVESTY THAT GM REFUSES TO STAND BEHIND THEIR PRODUCT. *TR
EXTERIOR LIGHTINGDecember 27, 2010
TL*THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE NOTICED THAT HER HEADLIGHTS WOULD GO OUT AND NOT COME BACK ON. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE SOCKET AND WIRING TO THE HEADLIGHT WHICH MELTED THE TERMINAL. THE HEADLAMP SOCKET AND WIRING WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
ELECTRICAL SYSTEMDecember 14, 2010
I HAVE A 2003 GMC ENVOY. AT FIRST MY RPM NEEDLE STARED TO MOVE UP FASTER THEN WHAT I WAS GOING FOR ABOUT A MONTH. WHEN I SHUT THE ENGINE OFF IT SOUNDED LIKE IT WAS LETTING OUT A VACUUM NOISE. NOW IT'S BEEN A MONTH AND A HALF AND MY MPH IS NOT WORKING. IT SEEMS TO BE STUCK ON 80 MPS WHILE I'M SETTING AND GOES PAST 120 WHILE I'M DRIVING. ALSO THE GAS GAGE IS NOT WORKING RIGHT. IT DOESN'T REGISTER THE RIGHT AMOUNT OF GAS THAT'S IN THE TANK. I HOPE SOON THERE WILL BE A RECALL ON THE ELECTRICAL CLUSTER, BECAUSE EACH GAGE IS GOING OUT ONE BY ONE. I HOPE THIS WOULD BE A VEHICLE SAFETY HAZARD SINCE YOU NEED TO KNOW WHAT SPEED YOU ARE GOING. THANK YOU
SUSPENSIONDecember 7, 2010
THE REAR OF MY 2003 GMC ENVOY XL GOES DOWN AFTER THE VEHICLE IS TURNED OFF. USUALLY THE REAR OF THE VEHICLE GOES BACK UP AFTER THE VEHICLE HAS BEEN ON FOR A COUPLE OF MINUTES. ONCE, THOUGH, THE REAR SUSPENSION FAILED WHILE DRIVING. NOW MY THE REAR ON MY VEHICLE IS DAWN THIS IS A SECOND TIME AND NO GOES UP THAT LOOK DANGER FOR DRIVE. *TR
ELECTRICAL SYSTEMDecember 1, 2010
DURING COLDER DAYS, OUR SPEEDOMETER ON OUR 2003 GMC ENVOY XL DOES NOT WORK UNTIL IT WARMS UP. WE HAVE 112,000 MILES ON THE VEHICLE HOWEVER RESEARCHING ON LINE FOR SPEEDOMETER ISSUES, THERE APPEARS TO BE AN ISSUE. I CANNOT TELL WHAT SPEED WE ARE GOING AND THEN ONCE IT WARMS UP IT BEGINS TO WORK RECORDING HALF SPEED. IT MAY OR MAY NOT EVENTUALLY RECORD ACCURATE SPEED. THIS IS A SAFETY ISSUE FROM THE STAND POINT THAT I USE MY SPEEDOMETER TO DETERMINE SPEED GOING INTO CORNERS AND OFF RAMPS. WITHOUT THIS ABILITY, MY SPEED IS ESTIMATED WHICH DOES NOT ALLOW ACCURATE SPEED INTO CURVES. THIS APPEARS TO BE ELECTRICAL IN NATURE AS IT IS INTERMITTENT. SEEMS LIKE THERE SHOULD BE A RECALL TO CORRECT THIS PROBLEM. *TR
FUEL SYSTEM, GASOLINENovember 16, 2010
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN HE NOTICED THE CHECK ENGINE LIGHT WAS TURNED ON. THE WARNING INDICATOR REMAINED ON UNTIL THE ENGINE WAS SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY DETERMINED THAT THE FUEL TANK TUBE WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. VIN WAS UNAVAILABLE.
FUEL SYSTEM, GASOLINEOctober 23, 2010
STRONG SMELL OF FUEL COMING FROM BEHIND THE DRIVER SIDE REAR DOOR. CHECK ENGINE LIGHT ON WHEN CODE IS CHECKED... STATES SMALL EMISSION LEAK PRESENT. UPON DOING A LITTLE WEB RESEARCH FIND IT TO BE CAUSED BY A LEAKING FUEL TANK. APPEARS TO HAVE A RECALL ON TANK FOR XL MODEL WHICH INTURN IS THE SAME TANK BUT THE SLE MODEL IS NOT COVERED UNDER RECALL. IF ORIGINAL RECALL WAS ISSUED FOR SAFETY CONCERN WHY NOT COMPLY FOR ALL MODELS. *TR
FUEL SYSTEM, GASOLINEOctober 19, 2010
VEHICLE IS A 2003 GMC ENVOY. GAS FUMES WERE NOTICED COMING FROM THE REAR OF THE VEHICLE. ALSO, CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE TO GM DEALER AND WAS TOLD THAT THERE WAS A CRACK IN THE PLASTIC GAS TANK NEAR THE FILLER NECK. WAS TOLD THAT GM HAS BEEN HAVING PROBLEMS WITH THIS BUT NO RECALLS OR REPAIR BULLETINS. THEREFORE, SINCE VEHICLE WAS OUT OF WARRANTY I WOULD HAVE TO PAY $1350.00 FOR REPAIRS. I SEE THIS AS A SAFETY ISSUE. GM SHOULD BE RECALLING THESE PLASTIC GAS TANKS AND REPLACING THEM AT NO COST TO THE CUSTOMER AS THIS IS A SAFETY ISSUE. THE VEHICLE COULD CATCH ON FIRE! NOTE: VEHICLE WAS NOT IN ANY TRAFFIC ACCIDENTS OR USED FOR OFF-ROAD DRIVING OR ABUSED IN ANY WAY. GAS TANK SHOULD NOT HAVE CRACKED. ALSO, I HAVE SEEN MANY OTHER SIMILAR COMPLAINTS ON THE INTERNET IDENTICAL TO THIS ONE SO IT IS A COMMON PROBLEM TO THE ENVOY AND TRAILBLAZER FAMILY. *TR
SUSPENSIONOctober 14, 2010
FOR THE LAST 6 MONTHS, THE REAR OF OUR 2003 GMC ENVOY XL GOES DOWN AFTER THE VEHICLE IS TURNED OFF. WE HAVE HAD THE COMPRESSOR FOR THE SUSPENSION REPLACED BUT IT CONTINUES TO HAPPEN. USUALLY THE REAR OF THE VEHICLE GOES BACK UP AFTER THE VEHICLE HAS BEEN ON FOR A COUPLE OF MINUTES. ONCE, THOUGH, THE REAR SUSPENSION FAILED WHILE DRIVING. *TR
FUEL SYSTEM, GASOLINEOctober 6, 2010
LEAKING FUEL AT THE FUEL FILLER NECK ON THE FUEL TANK. *TR
STEERINGSeptember 20, 2010
2003 GMC ENVOY HAS A MASSIVE POWER STEERING LEAK. IT'S COMING OUT ON THE DRIVERS SIDE , BEHIND THE TIRE. *TR
VISIBILITY,STRUCTURE,LATCHES/LOCKS/LINKAGESSeptember 20, 2010
MY 2003 GMC ENVOY XL SLE HAS A LATCH PROBLEM ON THE BACK DOORS, IT HAS ALREADY BEEN FIXED BUT ISN'T RESOLVED AND THE DRIVER HEADLAMP CONSTANTLY BURNS OUT, 3 TIMES IN THE LAST 2 MONTHS. I CALLED ON A RECALL BUT THERE ISN'T ONE. ITS GOING TO CAUSE AN ACCIDENT AT SOME POINT. THE LAST TIME I TRIED TO FIX IT THE SOCKET WAS BURNT AND PLASTIC MELTED, THAT COULD'VE CAUSED A MAJOR FIRE. I AM VERY UNHAPPY AND DON'T KNOW WHAT CAN BE DONE HERE, IM GOING TO GET IN BIG TROUBLE BECAUSE I CAN'T PUT IN ANOTHER BULB IT WILL CAUSE MORE FIRE. *TR
SUSPENSIONSeptember 9, 2010
MY 03 ENVOY XL AIR COMPRESSOR WILL NOT INFLATE THE AIR SUSPENSION. THE REAR END IS SITTING WAY DOWN WITH A LITTLE BIT OF AIR IN THE SHOCKS BUT WILL BOTTOM OUT EASILY. THE COMPRESSOR COMES ON FOR ABOUT 30 SEC TO 1 MIN AT STARTUP BUT NO INCREASE IN RIDE HEIGHT. THIS IS THE SECOND TIME THIS HAS HAPPENED - 1ST TIME WAS ABOUT 3-4 MONTHS AFTER I BOUGHT THE CAR IN 2006 AND THE DEALERSHIP FIXED IT FOR FREE. I HAVE BEEN READING ON-LINE AND HAVE SEEN SIMILAR COMPLAINTS OVER THE YEARS FOR THE MODEL - 2003 GMC ENVOY XL. *TR
ENGINE AND ENGINE COOLINGSeptember 1, 2010
2003 GMC ENVOY - CHECK ENGINE LIGHT & REDUCED ENGINE POWER LIGHT. VEHICLE SLOWS TO 20 MPH LOSING POWER. MY DAUGHTER WAS ALMOST HIT IN THE SIDE OF THE VEHICLE AS SHE LOST POWER IN THE INTERSECTION. THANKFULLY, THE ONCOMING VEHICLE WAS ABLE TO STOP. *TR
ELECTRICAL SYSTEMAugust 31, 2010
2003 GMC ENVOY. THE SPEEDOMETER ONLY WORKS INTERMITTENTLY. IT MAY STICK IN ONE SPOT. OTHER TIMES IT IS CONSISTENTLY OFF BY A GIVEN SPEED. THE NEXT DAY IT MAY BE WORKING FINE. THIS HAS BEEN GOING ON FOR OVER A YEAR AND SEEMS TO BE OCCURRING MORE FREQUENTLY AS THE VEHICLE AGES. THE INTERNET IS LITTERED WITH OTHERS ALL HAVING THE SAME ISSUE. IT LOOKS LIKE A US DISTRICT COURT AWARDED OWNERS OF MANY OTHER GM MODELS WITH THE SAME ISSUE A SETTLEMENT (SEE HTTP://WWW.GMSPEEDOMETERRECALL.COM/). THE ENVOY WAS NOT INCLUDED, ALTHOUGH THE ISSUE IS THE SAME. COST FOR REPAIRING IS APPARENTLY IN THE $700 RANGE. AS FOR CONSEQUENCES, I SEE 2 POSSIBILITIES. I COULD RECEIVE AN UNWARRANTED SPEEDING TICKET. THE OTHER CONSEQUENCE IS THE MAJOR DISTRACTION IT CAUSES. THE ONLY WAY TO TELL IF IT IS WORKING AT TIMES IS TO WATCH IT CLOSELY. IF THE NEEDLE ISN'T MOVING WHEN I ACCELERATE I KNOW NOT TO TRUST IT. DRIVERS SHOULDN'T BE STARING AT THEIR SPEEDOMETER WHEN DRIVING. *TR
VISIBILITYAugust 30, 2010
OPENED REAR WINDOW TO 2003 GMC ENVOY WINDOW SHATTERED NO CONTACT TWO YOUNG SONS NEARBY ONE RECEIVED CUTS FROM GLASS. *TR
POWER TRAINAugust 12, 2010
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH APPROACHING A STOP SIGNAL THERE WAS A SLIGHT LOSS OF ENGINE POWER. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAN CLUTCH WAS REPLACED. THE FAILURE RECURRED AFTER 20,000 MILES AFTER THE REPLACEMENT OF THE FAN CLUTCH BY AN INDEPENDENT MECHANIC. RECENTLY, THE IDENTICAL FAILURE OCCURRED FOR THE THIRD TIME. THE MANUFACTURER ADVISED THE CONTACT TO TRADE-IN THE VEHICLE AND THEY WOULD OFFER HER A $1,400 CERTIFICATE. THE CONTACT WAS DISPLEASED WITH THE RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THERE WAS CONCERN OF A POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
FUEL SYSTEM, GASOLINEJuly 22, 2010
HELLO, I AM SECOND OWNER OF GMC ENVOY SLE 2003 CAR. COUPLE MONTHS AGO THE LIGHT CHECK ENGINE SOON STARTED APPEARS AND DISAPPEAR AFTER FILLING GAS AND SEVERAL TRIPS. JUNE THIS YEAR I WENT TO DEALER SERVICE FROM WHERE I BUY THE CAR THREE YEARS AGO .THEY FIXED SOME THING (HOUSING AND / OR GASKET, THERMOSTAT REPLACE AND FOR CAMPAIGN 07076: FUEL SENDER MODULE UPDATE T5714 FUEL SENDER ASSY REPLACEMENT AND ETC). AFTER 600 MILES THE LIGHT APPEARS AGAIN AND STAYS STEADY. I CALLED TO MY DEALER, BUT NOW THE DEALER IS OUT OF BUSINESS. I WENT TO OTHER SERVICE. THE SERVICE ADVISOR SAD ME THAT THE REASON FOR THE LIGHT ON IS THE CAR HAS GAS TANK LEAKING NEAR FUEL FILLER TUBE AREA MAY BE FROM CORROSION OR CRACK AND THAT'S MEAN NEAR $1500 FOR BRAND NEW TANK AND SERVICE AND COUPLE DAYS FOR DELIVERY THE TANK. BECAUSE I DON'T UNDERSTOOD VERY WELL THE EXPLANATIONS AND DIDN'T KNOW HOW DANGEROUS THIS LEAKING IS I LEFT VERY UPSET WITHOUT REPAIRED. I CALLED TO GMC TO ASK: IS IT NORMAL FOR 7-TH YEAR OLD CAR TO CHANGE THE GAS TANK. I THINK THIS IS RIDICULOUS. (AFTER OWN THE CAR, THREE YEAR AGO, I DIDN'T HIT IT.) FOLLOW DISCUSSION WITH TWO DEPARTMENTS AND AFTER ALL I UNDERSTOOD: THIS IS MY PROBLEM AND RESPONSIBILITY IS MINE. THAT IS IT. THANK YOU. *TR
FUEL SYSTEM, GASOLINEJuly 16, 2010
DEFECTIVE FUEL TANK. LEAKS FUEL. *TR
FUEL SYSTEM, GASOLINEJuly 14, 2010
TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THERE WAS AN OVERPOWERING ODOR OF GASOLINE FORM THE INTERIOR OF THE VEHICLE. THE CONTACT ALSO OBSERVED FUEL LEAKING FROM UNDER THE VEHICLE AT THE FUEL TANK. THE DEALER VERIFIED THERE WAS A FUEL LEAK BUT REFUSED SERVICE. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR FACILITY WHERE HE WAS AWAITING REPAIRS. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WOULD RETURN HIS CALL WITH A DECISION IF THEY WOULD ASSIST WITH REPAIRS OR ALLOW REPAIRS UNDER HIS EXTENDED WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 135,000.
ELECTRICAL SYSTEMJuly 13, 2010
WHILE DRIVING ON THE FREEWAY, MY SPEEDOMETER SAID I WAS GOING SLOW, SO I STARTED TO SPEED UP, WHEN I FELT I WAS GOING TO FAST AND MOVED TO THE OFFRAMP TO SLOW DOWN, THE READING DROPPED TO ZERO. IT WORKED INTERMITTENTLY FOR A MONTH AND NOW DOESN'T WORK AT ALL BUT A FLICKER EVERY NOW AND THEN. *TR
LATCHES/LOCKS/LINKAGESJuly 13, 2010
REAR DOORS (BACK SEAT) MALFUNCTION, EITHER THEY DO NOT OPEN OR THEY DO NOT LATCH AND CLOSE. *TR
POWER TRAINJuly 1, 2010
I HAVE AN 03 ENVOY SLT. THE FAN CLUTCH JUST WENT OUT 3 DAYS AGO. I HAD HEARD THE TICKING SOUND BEFORE, BUT NEVER THE LOUD AIRPLANE SOUND UNTIL IT FINALLY BROKE COMPLETELY. THE DEALER WANTS $720. AFTER CALLING GM CUSTOMER SERVICE (MANNY AT 1866-952-4368, EXT. 3-2786), HE SAID BECAUSE I HAVE 119,000 MILES ON MY CAR, THERE IS NOT MUCH THEY CAN DO. I LOOKED INTO THIS PROBLEM ONLINE AND FOUND THIS IS A COMMON PROBLEM. WHEN I EXPLAINED THIS TO GM, HE STILL DOESN'T KNOW A LOT ABOUT THE ISSUE. *TR
POWER TRAINJuly 1, 2010
I HAVE AN 03 ENVOY SLT. THE FAN CLUTCH JUST WENT OUT 3 DAYS AGO. I HAD HEARD THE TICKING SOUND BEFORE, BUT NEVER THE LOUD AIRPLANE SOUND UNTIL IT FINALLY BROKE COMPLETELY. THE DEALER WANTS $720. AFTER CALLING GM CUSTOMER SERVICE (MANNY AT 1866-952-4368, EXT. 3-2786), HE SAID BECAUSE I HAVE 119,000 MILES ON MY CAR, THERE IS NOT MUCH THEY CAN DO. I LOOKED INTO THIS PROBLEM ONLINE AND FOUND THIS IS A COMMON PROBLEM. WHEN I EXPLAINED THIS TO GM, HE STILL DOESN'T KNOW A LOT ABOUT THE ISSUE. MORE COMPLAINTS:- HTTP://WWW.CARSURVEY.ORG/REVIEWS/CHEVROLET/TRAILBLAZER/R64655/COMMENTS/ *TR
FUEL SYSTEM, GASOLINE,STRUCTUREJune 14, 2010
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS, THE DRIVER AND PASSENGER DOORS INDEPENDENTLY FLEW OPEN. THE CONTACT WAS HOLDING ONTO THE DOOR WHILE DRIVING UNTIL SHE WAS ABLE TO BRING THE VEHICLE TO A STOP. THE DEALER ADVISED HAVING A DIAGNOSTIC PERFORMED ON THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. IN ADDITION, WHEN FILLING THE FUEL TANK, THE GASOLINE WOULD SPEW BACK OUT OF THE FILLER TUNE AND ONTO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 180,000.
FUEL SYSTEM, GASOLINEJune 7, 2010
2003 GMC ENVOY FILLER NECK LEAKING. THIS IS A KNOWN ISSUE AND THERE IS A RECALL. WHEN I TOOK MY TRUCK TO THE DEALERSHIP IT HAD THIS ISSUE BUT THE RECALL IS FOR THE XL MODEL. THIS IS A MAJOR SAFETY ISSUE. HOW CAN THEY MESS AROUND WITH LEAKING GAS? IT IS A 1200+ REPAIR THAT SHOULD BE COVERED. *TR
POWER TRAINMay 22, 2010
THE TRANSMISSION FAILED IN MY 2003 GMC ENVOY WITH APPROX 95,000 MILES. WHILE DRIVING DOWN THE ROAD I WENT TO PASS A SLOW MOVING VEHICLE. AS THE TRANSMISSION DOWN SHIFTED THERE WAS A "BANG" SO I PULLED OVER TO LOOK UNDER THE TRUCK, AND MADE SURE NOTHING HAD FALLEN OFF. I GOT BACK IN THE S.U.V. AND MADE MY WAY BACK HOME WITH NO PROBLEM. THE NEXT DAY WHEN I WENT TO BACK OUT OF MY DRIVE WAY THERE WAS NO REVERSE. I CALLED A LOCAL GM DEALERSHIP AND WAS TOLD THAT THE PROBLEM APPEARS TO THE SUNSHELL GEAR. ACCORDING TO MULTIPLE POST ONLINE, SEEMS TO BE A COMMON FAILURE AMONG ENVOY'S AND TRAILBLAZER. I CHECKED THE FLUID AND IT APPEARS TO BE FINE, NOT LOW, NOT BURNT, AND STILL RED AND CLEAN. *TR
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGESMay 9, 2010
IN SIX YEARS MY 2003 ENVOY HAS HAD NOTHING BUT ELECTRICAL ISSUES. MY LIGHTS ARE CONSTANTLY BEING REPLACED. MY HEAD LIGHT WIRING HAS SHORTED OUT AND NOW THE WHOLE WIRING CONNECTION NEEDS REPLACED. THE LATEST IS AN ELECTRICAL SYSTEM PROBLEM THAT IS DRAINING MY BATTERY AND NOT ALLOWING IT TO PROPERLY CHARGE. *TR
FUEL SYSTEM, GASOLINEMay 9, 2010
FUEL LEAK DUE TO CORROSION OF THE FUEL PUMP/SENDER ASSEMBLY. *TR
FUEL SYSTEM, GASOLINEMay 3, 2010
TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT WHEN ADDING GASOLINE TO THE VEHICLE, THE FUEL TANK BEGAN TO LEAK. THE CONTACT STATED THAT HE WAS UNABLE TO ADD FUEL TO ITS CAPACITY DUE TO THE LEAK. THE VEHICLE HAD NOT BEEN INSPECTED BY THE DEALER. THE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE WAS 105,000.
EXTERIOR LIGHTINGApril 19, 2010
TL*THE CONTACT OWNS A 2003 GMC ENVOY XL. WHILE DRIVING APPROXIMATELY 40 MPH THE TURN SIGNAL WAS ACTIVATED; HOWEVER, THE EMERGENCY HAZARD LIGHTS ILLUMINATED INSTEAD OF THE TURN SIGNAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE WHICH CONTINUED TO OCCUR INTERMITTENTLY. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER TWICE WITH NO RESOLUTION. THE MANUFACTURER ADVISED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN RECALL, NHTSA CAMPAIGN ID NUMBER 04V527000, EXTERIOR LIGHTING, BRAKE LIGHTS. THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 68,000.
FUEL SYSTEM, GASOLINEApril 19, 2010
2003 GMC ENVOY. CONSUMER STATES VEHICLE HAS FUEL TANK LEAKING PROBLEM. *TGW A BULLETIN WAS ISSUED FOR THE PROBLEM, BUT THE CONSUMERS VIN WAS NOT INCLUDED. *JB
POWER TRAINApril 13, 2010
TRANSMISSION LINE MOUNTED TOO CLOSE TO CATALYTIC CONVERTER RESULTING IN RUBBING ACTION THAT RESULTED IN A HOLE IN THE TRANSMISSION LINE SPRAYING FLUID ON HOT EXHAUST PARTS. HAD TO PAY TO HAVE HOSE REPLACED. DON'T KNOW IF THE EVENTUAL FAILURE OF THE TRANSMISSION AT 73K MILES WAS RELATED, BUT HAD TO PAY $2700 TO GET A NEW ONE INSTALLED. *TR
ELECTRICAL SYSTEMMarch 16, 2010
WHILE DRIVING THE ENVOY THE SPEEDOMETER STOPPED WORKING PROPERLY, NOTHING I DID WOULD RESET IT. SO I TOOK IT TO THE DEALER AND $650.00 LATER IT WAS FIXED. *TR
ENGINE AND ENGINE COOLINGMarch 6, 2010
NO EVENTS LED UP TO FAILURE. EXHAUST MANIFOLD IS CRACKED AND LEAKING. GMC ENVOY XL SLT 6 LITER. HAVE NOT YET RECEIVED NEW PART. WILL BE REPLACING THIS WEEK. *TR
ELECTRICAL SYSTEMMarch 4, 2010
MY ODOMETER IN MY 2003 GMC ENVOY XL STOPPED WORKING TODAY. *TR
ELECTRICAL SYSTEMFebruary 28, 2010
HI, I AM DRIVING A 2003 GMC ENVOY. I BOUGHT NEW BACK IN 2003 WITHIN THE LAST 2 MONTHS THE TACHOMETER AND SPEEDOMETER HAS NOT BEEN WORKING PROPERLY. I CALLED A LOCAL DEALER THEY TOLD ME NO RECALLS FOR THE 2003 GMC ENVOY. I CHECKED ON- LINE IT SEEMS ITS A PROBLEM WITH GM SUV'S AND PICK-UPS .THE RECALL IS FOR OTHER GM MODELS AND MAKES BUT NOT THE GMC ENVOY THAT IS NOT FAIR TO ME AND OTHERS WHO OWN THE SAME VEHICLE MODEL AS I DO. COULD YOU PLEASE LOOK INTO THIS I HAVE NOWAY KNOWING HOW FAST I AM GOING IT COULD BE A SAFETY HAZARD. THANK YOU. I HOPE YOU CAN HELP ME AND OTHER GM GMC ENVOY OWNERS. *TR
ELECTRICAL SYSTEMFebruary 26, 2010
2003 GMC ENVOY HAD SPEEDOMETER NEEDLE MOVE TO 120 MPH AND WOULD NOT REGISTER PROPER SPEED ON HIGHWAY. ONCE PARKED, CYCLING THE ENGINE (ON/OFF/ON/OFF) CAUSED THE NEEDLE TO RETURN TO ZERO WHILE PARKED. THIS HAS HAPPENED TWICE (DEC 18, 2009 AND FEB 4, 2010). THE SPEEDOMETER DOES NOT OPERATE SMOOTHLY BUT RATHER INCREASES OR DECREASES IN 1 MPH INCREMENTS IN A 'JERKY MOTION'... THIS MUST BE A SAFETY ISSUE ON THIS VEHICLE. *TR
ELECTRICAL SYSTEMFebruary 26, 2010
2003 GMC ENVOY. ABOUT 6 MONTHS AGO MY SPEEDOMETER STARTED GOING HAYWIRE. I WAS EITHER GOING LESS THAN 0 MILES AND HOUR OR OVER 120 MILES AND HOUR, DEPENDING ON THE DAY. IT SEEMED TO HAVE FIXED ITSELF AND STARTED WORKING AGAIN FOR A WHILE. NOW IT IS BACK TO ACTING ERRATIC AND I NEVER, EVER KNOW HOW FAST I'M GOING. I AM EVEN MORE UPSET NOW THAT I HAVE SEEN SO MANY COMPLAINTS ON HERE ABOUT THE SAME THING. THIS IS OBVIOUSLY A RECALL SITUATION THAT NEEDS TO BE HANDLED BY GMC. I NOW HAVE TO PAY SEVERAL HUNDRED DOLLARS TO FIX SOMETHING THAT SHOULD BE A RECALL. *TR
ENGINE AND ENGINE COOLING,EXTERIOR LIGHTINGFebruary 23, 2010
THROAT OF GAS TANK LEAKING ON A 2003 ENVOY. REVIEWING INTERNET, FOUND MANY SIMILAR PROBLEMS ON THE ENVOY'S AND STATED IN 2007 THAT NHTSA WAS INVESTIGATING. MECHANIC STATED VERY UNUSUAL TO LEAK IN THAT SPOT. ALSO, HAVE REPLACED BOTH HEAD LIGHT SOCKETS DUE TO BURNING UP. HAVE TALKED TO MANY ENVOY OWNERS WITH THE SAME PROBLEM. WHEN BULB BURNS OUT AND THE RECOMMENDED BULB IS PUT IN PLACE THE SOCKET AND WIRING GETS SO HOT THAT THE SOCKET IS CHARRED AND IS NO LONGER FUNCTIONAL. WIRES HAVE TO BE CUT AND A NEW SOCKET WIRED IN. *TR
FUEL SYSTEM, GASOLINEFebruary 7, 2010
1) CHECK ENGINE LIGHT! 2) ADVISED THE GAS CAP WAS PROBABLY NOT TIGHTENED PROPERLY SYSTEM RESET AND LIGHT APPEARED IN 100 MILES. TECHNICIAN FOUND GM SERVICE BULLETIN 05-06-04-014A: INFO - DIAGNOSTIC AIDS FOR TROUBLE CODES P0440, P0455 & / OR P0442 FUEL WAS LEAKING FROM THE CRACK 2002 - 2004 ENVOY MAY HAVE ISSUES WITH A CRACK IN THE GAS TANK FILLER NECK 3) REPLACED FUEL TANK AT MY EXPENSE AS GM WOULD DO NOTHING. TECHNICIAN ADVISED THAT THE FILLER NECK BROKE OFF COMPLETELY WITH MINIMAL PRESSURE *TW
ENGINE AND ENGINE COOLINGJanuary 21, 2010
DRIVING ON US HIGHWAY 20 AT POSTED SPEED LIMIT 55MPH. VEHICLE SUDDENLY LOSES POWER WITH NO RESPONSE TO ACCELERATOR INPUTS. HEAVY TRAFFIC AND LIMITED PULL OFF AREA. VEHICLE WILL RESTART, DRIVE 1-2 MILES SAME PROBLEM. GAS GAUGE 1/3 FULL. NO TROUBLE CODES. 3 OCCURRENCES IN WEEK. VEHICLE IS NOW PARKED IN GARAGE. ODOMETER LESS THAN 56000 MILES. EACH TIME NO DASH LIGHTS DISPLAYED. MESSAGE CENTER DISPLAYS STOP ENGINE. *TR
ELECTRICAL SYSTEMJanuary 21, 2010
SPEEDOMETER ON MY 2003 GMC ENVOY WITH 57,000 MILES HAS NOT WORKING WITH NO WARNING SIGNALS AT ALL. *TR
FUEL SYSTEM, GASOLINEJanuary 7, 2010
WE HAVE A 2003 GMC ENVOY SLT. EVERYTIME WE PUT GAS IN THE VEHICLE IT DOESN'T SHUT OFF LIKE IT SHOULD. THE GAS WILL OVERFLOW AND GO ALL ON THE VEHICLE AND ALL ON THE GROUND. WE HAVE OWNED THE TRUCK FOR APPROX. 1.5 MONTHS. THIS HAPPENS EVERYTIME WE GET GAS. I HAVE NEVER HAD A VEHICLE DO THIS EVERYTIME. IT HAS BEEN FROM DIFFERENT GAS STATIONS. *TR
POWER TRAINJanuary 3, 2010
IT APPEARS THAT THE TRANSMISSION/SOLENOID FAILED. THE SUV DOES NOT ALWAYS GO INTO GEAR. SLIPS OUT OF GEAR. AFTER SUV SITS FOR A WHILE IT GOES INTO GEAR ONLY TO RESORT BACK TO AFORE MENTIONED PROBLEM. *TR
ELECTRICAL SYSTEMDecember 29, 2009
SPEEDOMETER AND DASHBOARD FAILURE ON 2003 GMC ENVOY OCCURRING SPONTANEOUSLY AT APPROXIMATELY 50,000 MILES. GM DEALER WOULD REPLACE FOR $350 PLUS LABOR LAST JANUARY WHEN VEHICLE HAD LESS THAN 70,000.00. UNABLE TO AFFORD THIS COST AFTER A GENERAL SERVICE, HOWEVER THE COMPLAINT IS FILED WITH GM DEALERSHIP IN JAN 2009. CAR IS NOW OVER 70,000.MILES. I AM REALIZING THAT THIS IS NOT AN ISOLATED SITUATION AND THERE HAVE BEEN MANY COMPLAINTS. IS THERE A COMMITMENT FROM GM THAT THEY WILL REPAIR THIS ISSUE FOR CARS WITH MILEAGE UNDER 70,000.00? I BELIEVE THIS ISSUE SHOULD BE INVESTIGATED FOR A RE-CALL REGARDLESS OF MILEAGE. PLEASE DIRECT ME WITH THE APPROPRIATE ACTION MEASURES SO THAT I MAY REMEDY THIS SITUATION PROMPTLY. *TR
ELECTRICAL SYSTEMDecember 23, 2009
GMC ENVOY 2003 SPEEDOMETER IS ERRATIC AND DOES NOT FUNCTION AT ALL ON OCCASION. *TR
VISIBILITYNovember 3, 2009
TL* THE CONTACT OWNS A 2003 GMC ENVOY. IN RAINY WEATHER THE WINDSHIELD WIPERS ARE INOPERATIVE. WHEN ITS SUNNY OUTSIDE THE WIPERS ACTIVATE WITHOUT INTENTION. HE HAS TO RESTART THE VEHICLE OR MANUALLY RESET THE WIPERS AS A TEMPORARY REMEDY. A DEALER STATED THAT HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL #04V046000 (VISIBILITY:WINDSHIELD WIPER/WASHER), THEREFORE HE WOULD HAVE TO PAY TO HAVE THE WINDSHIELD WIPER MODULE REPAIRED. THE FAILURE MILEAGE WAS 63,000. UPDATED 12/7/09 *CN UPDATED 12/08/09.*JB
ELECTRICAL SYSTEMOctober 31, 2009
SPEEDOMETER ON MY 03' ENVOY STICKS, IT SAYS I AM GOING LIKE 60 WHEN I JUST CRANKED THE CAR. ONCE YOU TURN OFF THE CAR THE SPEEDOMETER STILL READS THE TOP SPEED YOU WERE GOING. THIS IS HORRIBLE, I HAVE BEEN DOING RESEARCH AND ALOT OF PEOPLE HAVE THIS PROBLEM!! GMC NEEDS TO RECALL THIS FAULT AND HAVE IT REPLACED! *TR
ELECTRICAL SYSTEMOctober 18, 2009
DASH INDICATOR LIGHTS COME ON, THEN GOES OFF. THIS PROBLEM OCCURS EVEN WHILE DRIVING AND THE VEHICLE IS WARM. THIS IS A SCARY THING NOT KNOWING IF THE AIR BAG IS GOING TO SHOOT OUT WHILE YOU ARE DRIVING. MY KIDS DRIVE THIS ENVOY XL, AND TO THINK THAT THEY MAY GET HURT NOT BY ANOTHER DRIVER BUT BY THE VEHICLE THEY ARE DRIVING. THIS IS LIKE RUSSIAN ROULETTE. DO SOMEONE HAVE TO GET HURT BEFORE YOU FIX THIS. *TR
FUEL SYSTEM, OTHEROctober 15, 2009
VEHICLE: 2003 GMC ENVOY FAILURE: SPEEDOMETOR AND FUEL GAUGE STOPPED WORKING. THE DEALER STATES THIS IS A VERY COMMON PROBLEM AND GM KNOWN ABOUT THIS DEFECT BUT REFUSE TO DO ANYTHING ABOUT IT. THE INSTRUMENT CLUSTER NEEDS TO BE REPLACED , APPROX COST OF REPAIR IS $500 (PART & LABOR). I AM VERY UNCOMFORTABLE TO DRIVE NOT KNOWING HOW FAST I AM GOING ESPECIALLY WHEN DRIVE WITH MY BABY IN GMC ENVOY. *TR
AIR BAGSAugust 26, 2009
MY HUSBAND FELL ASLEEP AT THE WHEEL ON HIS WAY TO WORK AND HIT SEVERAL TREES. THE CAR IS TOTALED BUT THE AIRBAGS DIDN'T GO OFF. I DO UNDERSTAND THAT THE ACCIDENT WAS 100% MY HUSBANDS FAULT BUT I DON'T UNDERSTAND WHY THE AIR BAGS DIDN'T GO OFF. *TR
Crash reported1 injury(ies)
NHTSA #10281810ELECTRICAL SYSTEMAugust 17, 2009
MALFUNCTIONING OF INSTRUMENT CLUSTER DIAGNOSED BY DEALER. *TR
POWER TRAIN,EQUIPMENTAugust 10, 2009
FIRST PROBLEM OCCURRED IN 2008, DRIVING TO WORK IN 2003 GMC ENVOY SLT (ORIGINAL OWNER) HEARD CLUNKING NOISE WHEN DOWNSHIFTING. TOOK CAR IN TO SHOP FOR REPAIR (JUST OVER 50K MILES SO OUT OF WARRANTY). SHOP EXPLAINED THAT THE TRANSMISSION NEEDED TO BE REPLACED $4000 WITH ONE YEAR WARRANTY. SINCE I WAS PLANNING ON DRIVING CROSS COUNTRY DECIDED TO DO THE REPAIR. ONE YEAR LATER, DRIVING AND TRYING TO ACCELERATE ON A RAMP TO FIND SUV STUCK IN SECOND GEAR AND WOULDN'T ACCELERATE WHILE RPM KEPT GOING UP. ALSO HEARD CLUNKING WHEN DOWNSHIFTING. PULLED OVER AND TRIED TO GET GEARS TO SHIFT BY SLOWING DOWN AND SPEEDING UP (TO GET RPM TO DROP). DROVE CAR TO DEALER WHO STATED I NEEDED A NEW TRANSMISSION (AGAIN). DEALER REMOVED TRANSMISSION AND "FOUND INPUT BUSHING IN PUMP BAD. AND REVERSE DRUM. AND HAD HEAVY METAL CONTAMINATION". WHEN ASKED WHY THIS IS MY THIRD TRANSMISSION IN SIX YEARS THE SERVICE AGENT SAID "BAD LUCK". BOTH REPLACEMENT TRANSMISSIONS WERE REBUILDS. THE CURRENT TRANSMISSION IS NOT UNDER WARRANTY. *TR
FUEL SYSTEM, GASOLINEAugust 4, 2009
GAS FUMES COMING FROM 2003 GMC ENVOY. TOOK TO SERVICE DEPARTMENT AT AUTHORIZED DEALER. GM REFUSES TO FIX PROBLEM WHICH IS COVERED UNDER SERVICE BULLETIN 07076/NHTSA ITEM #10026522. GM CUSTOMER SERVICE REFUSES TO REPLACE TANK THAT IS CRACKED DUE TO CORROSION CAUSED BY FUEL TANK MODULAR RESERVOIR. SERVICE BULLETIN STATE ALL REPAIRS WILL BE MADE WITH NO CHARGE TO THE CUSTOMER. ENVOY HAS BEEN IN THE REPAIR SHOP FOR 5 DAYS. *TR
POWER TRAINJuly 31, 2009
I HAVE A 2003 GMC ENVOY, 80,700 MILES ORIGINAL OWNER. WHILE MERGING ONTO HIGHWAY TRANSMISSION LOCKED IN 2ND GEAR. ENGINE RPM'S INCREASED TO 5,000 SPEED DROPPED TO 20 MPH CREATING A DANGEROUS SITUATION WITH ONCOMING TRAFFIC. THIS HAPPENED WITHOUT WARNING OR ANY INDICATION OF A PROBLEM. I HAD VEHICLE TOWED TO GMC DEALER, ASKED IF THERE WERE ANY KNOWN PROBLEMS WITH GMC ENVOY TRANSMISSIONS AND WAS TOLD THERE WERE NONE. THE DIAGNOSIS, MY TRANSMISSION EXPLODED INTERNALLY WITH A FAILURE OF THE SUN SHELL GEAR AND TORQUE CONVERTER. TRANSMISSION COULD NOT BE REBUILT AND THE COST OF INSTALLING A RE MANUFACTURED TRANSMISSION WAS $3700! GM HAS BEEN HAVING THESE TRANSMISSION FAILURES SINCE 2002 WITH NO ACKNOWLEDGMENT OF LIABILITY! *TR
FUEL SYSTEM, GASOLINEJuly 19, 2009
I HAVE A 2003 GMC ENVOY AND THERE IS A GAS LEAK. I BOUGHT IT IN OCTOBER 2006. IN 2007, I TOOK IT TO A GMC DEALERSHIP FOR THE CHECK ENGINE LIGHT, THEY SAID THAT IT WAS PROBABLY CAUSED BY MY NOT TIGHTENING THE GAS CAP. SINCE THEN, I HAVE HAD PROBLEMS WITH PUMPING GAS INTO TANK, PROBLEMS WITH A GAS SMELL WHEN THE TANK IS FILLED OR IF I GO OVER A BUMP. NOW, THERE IS REDUCED POWER. HUSBAND SAYS IT IS ON FUEL FILLER NECK. ON SEVERAL WEB PAGES, IT SAYS THERE WAS A RECALL ONLY I AM UNABLE TO FIND ANY INFORMATION ON IT. A LOT OF PEOPLE HAVE HAD THIS PROBLEM, WHY HAS IT NOT BEEN RECALLED? I CAN'T AFFORD ANOTHER VEHICLE AND WHAT HAPPENS IF I GET IN A CRASH. WE HAVE 5 KIDS THAT I DRIVE AROUND. *TR
ELECTRICAL SYSTEMJuly 16, 2009
2003 GMC ENVOY WITH 65,000 MILES I HAVE A SPEEDOMETER THAT IS ERRATIC IN READING SPEED. GETS STUCK AT 35 MPH AS "0" OR REGISTERS -10 MPH FROM ACTUAL SPEED. THIS PROBLEM VARIES FROM ONE TO THE OTHER EVERY TIME I RESTART THE ENGINE. I ALSO HAVE A WEIRD CLICKING SOUND THAT COMES FROM THE DASH AREA ON OCCASION. *TR
ELECTRICAL SYSTEMJune 30, 2009
I OWN A 2003 GMC ENVOY AND THE SPEEDOMETER ACTS ERRATICALLY, AND IS NEVER CORRECT. I'VE RESEARCHED IT AND THERE IS NOT A RECALL ON IT, AND FROM OTHER INTERNET USERS MESSAGES ON SITES, THERE ARE A LOT OF GM VEHICLES THAT ARE HAVING THIS PROBLEM!! I DON'T PERSONALLY HAVE THE MONEY TO GET IT FIXED, THAT AND I DON'T THINK IT SHOULD BE MY PROBLEM TO HAVE TO PAY FOR IT EITHER, GM PUT A BAD PART IN THE VEHICLES SO I THINK THEY SHOULD HAVE TO RECALL WHATEVER IS WRONG WITH THE SPEEDOMETER. THANK YOU FOR YOUR TIME. *TR
TIRESJune 26, 2009
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE VEHICLE HAS MICHELIN LTX M/S TIRES, SIZE P245/165/1R (NA). WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE TREAD SEPARATED FROM THE TIRE. ONE HUNDRED MILES AFTER THE FIRST TIRE FAILURE, THE REAR DRIVER'S SIDE TREAD ALSO SEPARATED FROM THE TIRES. THE TIRES HAVE NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 94,000.
ELECTRICAL SYSTEMJune 8, 2009
SPEEDOMETER IS WORKING ERRATICALLY ON MY 2003 GMC ENVOY. HAS BEEN FOR ALMOST A YR. THIS NEEDS TO BE CLASSIFIED AS A RECALL. I KNOW SEVERAL PEOPLE WITH THE SAME VEHICLE THAT ARE EXPERIENCING THIS VERY SAME PROBLEM. *TR
VISIBILITYMay 23, 2009
GMC ENVOY 2003 REAR GLASS SHATTERED WITHOUT ANY APPARENT REASON. *TR
ELECTRICAL SYSTEMApril 12, 2009
WITHIN THE LAST 4 OR 5 MONTHS, THE SPEEDOMETER ON OUR 2003 ENVOY WILL DISPLAY ERRATIC AND INCORRECT SPEEDS. WHEN THE VEHICLE IS FIRST STARTED UP THE SPEEDOMETER SEEMS TO REGISTER CORRECTLY. AFTER 20 MINUTES OR MORE THE NEEDLE WILL BEGIN TO STICK OR STUTTER. WITHIN 30 MINUTES THE SPEEDOMETER WILL REGISTER 90 MPH WITH AN ACTUAL ROAD SPEED OF 60 TO 65 MPH. TODAY IT EVENTUALLY PEGGED THE NEEDLE AT 120 MPH+. AT A COMPLETE STOP, WITH THE ENGINE OFF AND KEY OUT OF THE SWITCH, THE SPEEDOMETER REGISTERED 60 MPH. WE ARE MAKING CONTACT WITH OUR LOCAL GMC DEALER TO SEE WHAT REPAIRS WILL BE INVOLVED. BASED ON SEVERAL INTERNET FORUM SITES AND CHAT BOARDS, THIS IS NOT AN UNCOMMON PROBLEM. IT ALSO APPEARS THAT GM HAS NOT ISSUED A RECALL FOR THIS PROBLEM. THEY EVIDENTLY DO NOT SEE THIS AS A SAFETY PROBLEM OR POTENTIAL SAFETY PROBLEM. OUR ENVOY HAS LESS THAN 67,000 MILES ON THE ODOMETER. *TR
VISIBILITYMarch 30, 2009
WINDSHIELD WIPER PROBLEMS AS OUTLINED IN RECALL NHTSA #EA04002. MY DEALER SAYS MY VEHICLE IS NOT IN THE RECALL BUT THE PROBLEMS ARE EXACTLY AS DESCRIBED. I HAVE PURCHASED A WIPER MOTOR I DID NOT NEED. *TR
ELECTRICAL SYSTEMMarch 23, 2009
I HAVE A 2003 GMC ENVOY, AND THE SPEEDOMETER IS BROKEN. DUE TO RESEARCH ON THE WEB I'M SEEING NUMEROUS PEOPLE HAVING THE SAME ISSUE. I HAVE PUT A CALL INTO GM THEY ARE TOTAL IGNORANT (&*(*_*. THIS IS A SAFETY ISSUE AND NOT SOMETHING I BROKE ON MY OWN OR WORE OUT. I HAVE LESS THAN 70,000 MILES ON MY VEHICLE. I CALLED LAST YEAR WHEN IT HAPPENED AND THE LADY WAS ONE RUDE '!@#$%!! NOW THIS IS A MAJOR PROBLEM. I HAVE TO GET IT FIXED FOR INSPECTION AND IT'S NOT GOING TO PASS WITH IT BROKEN. I HAVE NO REAL INCOME BOTH MY HUSBAND AND I ARE UNEMPLOYED!! SO WHERE IS THE MONEY COMING FROM? A CREDIT CARD I CAN'T PAY OFF TO BEGIN WITH. OUR TAXES BAILED THEM OUT, THE LEAST THEY CAN DO IS PROVIDE A SAFE VEHICLE, AND THE SPEEDOMETER IS NOT SAFE. I SHOULDN'T HAVE TO PAY FOR DEFECTIVE MERCHANDISE/PARTS!!! HELP THE POOR FOLK HERE!!! THIS IS A SAFETY PROBLEM. IT NEEDS TO BE TAKEN CARE OF AT THEIR COST NOT THE POOR STRUGGLING CLASS OF PEOPLE!!!! *TR
FUEL SYSTEM, GASOLINEMarch 21, 2009
2003 ENVOY SLT -135,000 MILES --SES LIGHT ON, LOCAL MECHANIC SAID SMALL EVAP CODE INDICATED INLET CHECKVALVE FRACTURE- THEY SAID GO TO GM DEALER FOR HELP WITH THIS,INFO PRINTOUT FROM LOCAL MECHANIC GIVEN TO ME- "ALL DATA MOTOR" SAID RECALL SPEC. COVERAGE FOR EXT. SIZE MODELS OF ENVOYS ETC. OFFERED BY GM FOR PERIOD OF 10 YRS OR 150,000 MILES.(ALSO 11/04 THEY DID WORK WARRANTY WORK ON CODE 440 AND REPLACED SEALS,TANK UNIT, I THINK THEY CAUSED THIS BECAUSE I WAS HAVING THE SES LIGHT ON&OFF YEARS AND JUST TOLD LOOSE GAS CAP- SO I BOUGHT A NEW ONE BUT NOW THIS! DEALER LOOKED AND SAID "NO" AFTER I WAS THERE FOR 5 HRS. SAID I COULD BUY A NEW GAS TANK @ $1200. I SAID I DIDN'T HAVE THE MONEY. TOLD I COULD CALL GM SO I DID. THOUGHT I WOULD GET "GOODWILL" HELP FOR SAME PROBLEM AS THEY PAID FOR THE EXTENDED MODELS. I TALKED TO TWO REPS .REP SAID MY VIN WAS LISTED IN THE COVERAGE RANGE OF #'S BUT NOT MY MODEL. BUT SHE PROCEEDED TO TAKE MY INFO IN ORDER TO GET ME SOME HELP..DEALER CALLED ME BACK 4 DAYS LATER IN A HURRY TO LOOK AT IT AGAIN WITH ANOTHER MECHANIC THAT APPARENTLY THEIR DISTRICT GM PERSON SAID TO DO. THE HOME OFFICE FOR THE GM SERVICE PERSON CALLED THEM WITH MY COMPLAINT. THEY STILL LOOKED AT IT AND SAW THE GAS LEAK AT THE ICV AND THEN STILL JUST TOLD ME "NO" THAT MY MODEL DIDN'T QUALIFY FOR HELP LIKE THE EXTENDED ENVOYS DID. I TOLD THEM IT APPEARED TO BE THE SAME ENGINEERING PROBLEM SO WHY WOULDN'T MY MODEL BE COVERED? MY SERVICE REP JUST SAID I WOULD HAVE TO BUY A TANK. I SAID "NO". HE SAID JUST KEEP THE GAS TANK BELOW HALF FULL. SO THAT IS WHAT I HAVE DONE FOR THE PAST WEEK. I DON'T WANT TO TRIGGER THAT SES LIGHT BY FILLING UP THE TANK NEAR THAT HOSE INLET. THIS DOES NOT MAKE SENSE THAT THEY WILL NOT COVER THIS PROBLEM FOR MY MODEL- IS THERE SOME BIG DIFFERENCE ON EXTENDED LENGTH? MAYBE ENOUGH SHORT ENVOYS AND TRAILBLAZERS HAVEN'T SOUGHT HELP FOR THE SAME PROBLEM. IS THE ENGINEERING DESIGN OF GASTANK AND ICV DIFFERENT ON THE SHORT AND LONG MODEL ENVOY?? *TR
VISIBILITYMarch 20, 2009
TL*THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED. THE WIPERS WOULD CONTINUE TO OPERATE AND COULD NOT BE SHUT OFF. THE DEALER STATED THAT THE WINDSHIELD MOTOR WAS DEFECTIVE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V046000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 86,000. UPDATED 04-23-09 *BF UPDATED 04/30/09.*JB
FUEL SYSTEM, GASOLINEMarch 12, 2009
VEHICLE HAVING THE "SERVICE ENGINE SOON" LIGHT ON AND OFF FOR LIKE A COUPLE OF WEEKS AND THEN IT CAME LIGHT ON STEADY FOR A WHILE AND SMELL GAS AROUND IT SOMETIMES UNTIL I BROUGHT IT FOR SERVICE AT THE DEALERSHIP WHERE I BOUGHT THE VEHICLE. AFTER SOME DIAGNOSTIC THEY FOUND TROUBLE CODE P0442 EVAPORATIVE LEAK DETECTED. THEY PERFORMED EVAP LEAK WITH SMOKE DETECTOR BUT DID NOT FIND ANY LEAK. SERVICE TECH FOUND A LEAK AROUND A METAL SEAL AT THE UPPER PART OF THE FUEL TANK. *TR
STRUCTUREMarch 12, 2009
WHEN OPENING THE TRUNK RELEASE TO PLACE GROCERIES IN BACK, THE GLASS WINDOW IN THE BACK DOOR SHATTERED WITH A LOUD EXPLOSION SOUND. *TR
EXTERIOR LIGHTING,STRUCTUREMarch 12, 2009
WHILE DRIVING @ 35 MPH I NOTICED A VERY LOUD RATTLE AND HEARD A NOISE LOOKING IN MY REARVIEW MIRROR A SAW THE WHOLE PLASTIC TOP THAT FITS OVER THE HATCH BACK AND HOUSES THE THIRD BRAKE LIGHT, FLY OFF INTO THE AIR AND LAND IN THE OTHER LANE OF TRAFFIC. IT RIPPED THE BRAKE LIGHT WIRE RIGHT OUT. LUCKILY NO ONE WAS COMING AROUND THE TURN AT THE TIME. HAD TO STOP TRAFFIC TO GET IT OUT OF THE ROAD. THIS IS A BUSY SIDE ROAD THAT COMES TO A STOP LIGHT. *TR
TIRESMarch 11, 2009
ON 6/3/2008, I PURCHASED 2 MICHELIN LTX M/S 245/65/17 TIRES FOR MY 2003 GMC ENVOY FROM, MILLENNIUM AUTOBODY & SERVICE INC., 1782 MAIN ST., BROCKTON, MA 02304. ON 10/22/2008 (AFTER ONLY 7969 MILES) THE TIRE BLEW OUT ON THE WAY TO FL- HAD IT BEEN REPLACED IN NY. THE TIRE WAS SHREDDED. ON 11/10/2008 (AFTER ONLY 9557 MILES ) THE 2ND TIRE WENT FLAT- I WAS ABLE TO PULL THE SUV OVER QUICKLY RECOGNIZING THE SAME SOUNDS AND VIBRATIONS FROM 1ST BLOW OUT. THIS TIRE WAS NOT SHREDDED. THERE WAS NO PUNCTURES/ CUTS TO THE TIRE. THE CLERK AT THE TIRE KINGDOM IN FL STATED THAT IT WAS A FAULTY TIRE VALVE STEM THAT HAD CAUSED THE TIRE TO FAIL. I CALLED HOME, AND MY FAMILY ADVISED ME THAT THERE HAD BEEN REPORTS OF BAD VALVE STEMS ON TRUCKS AND SUV'S. I CONTACTED THE LOCATION WHERE I PURCHASED THE TIRES TO REPORT THE TWO TIRES FAILING- THEY REQUESTED THAT I BRING THE TIRES BACK WHEN I CAME BACK TO MA. I DID NOT HAVE THE 1ST TIRE- BUT I DID GET AND STILL HAVE THE 2ND TIRE. MILLENNIUM AUTOBODY SAID THEY WERE GOING TO TALK TO TIRE REP AND GET BACK TO ME- BUT IT HAS BEEN SEVERAL WEEKS NOW AND STILL NO WORD. I WAS VERY FORTUNATE THAT NO ONE WAS INJURED DURING THESE 2 EVENTS- I FEAR THAT THERE ARE STILL FAULTY TIRE VALVES OUT THERE- THAT OTHER CONSUMERS MAY NOT BE AWARE OF THEM. *TR
POWER TRAINFebruary 24, 2009
MY FRONT DIFFERENTIAL STARTED TO SEIZE UP WHILE DRIVING ON A MAJOR HIGHWAY. MY CAR WOULD MADE A GRUNTING NOISE AND SLOWED TO ALMOST A COMPLETE STOP, GOOD THING IT WAS EARLY MORNING AND THE TRAFFIC WAS NOT HEAVY. A CAR OR TRUCK COULD OF EASILY RAN INTO MY BUMPER CAUSING ME SERIOUS INJURY OR DEATH. I CALLED THE REPAIR PLACE RIGHT AWAY AND THEY GOT ME IN IMMEDIATELY. THE DIAGNOSIS WAS THE FRONT DIFFERENTIAL NEEDS TO BE REPLACED. *TR
STRUCTUREFebruary 23, 2009
6 YEARS AFTER NEW PURCHASE AND APPROXIMATELY 70,000 MILES, RUST BUBBLES STARTED APPEARING AROUND THE LOWER INSIDE EDGES OF ALL FIVE DOORS. NO ACTUAL RUST WAS VISIBLE UNTIL DEALER MANAGER PEALED A SMALL AREA OF BUBBLING PAINT OFF WITH A KNIFE AND EXPOSED THE RUST UNDERNEATH. GM WOULD NOT TAKE RESPONSIBILITY FOR THE PAINT DEFECT, HAD TO PAY OUT OF POCKET FOR DEALER TO SAND AND REPAINT. RUST PROTECTION WARRANTY WAS NOT HONORED BECAUSE NO RUST-THROUGH HAD OCCURRED YET. *TR
FUEL SYSTEM, GASOLINEFebruary 23, 2009
THE GAS TANK ON MY 2003 GMC ENVOY XLT (80K MILES) IS LEAKING, ESPECIALLY WHEN TANK IS FULL. THERE WAS A SMALL PUDDLE ON THE DRIVEWAY. THE PROBLEM ACTUALLY STARTED BACK AROUND 50K MILES WITH ENGINE LIGHT ON. I HAVE TAKEN IT TO DEALER AND MECHANICS BEFORE, BUT IT WAS THOUGHT TO BE SOME SORT OF FUEL CAP PROBLEM OR OVER SENSITIVE SENSORS. HOWEVER, TODAY, BECAUSE MY GAS TANK WAS FULL, THE DEALER FOUND THAT THERE ARE LEAKS CAUSED BY A CRACK TANK AND FUEL TANK NECK. THE FUEL LEAK AND VAPOR ARE SO STRONG THAT I FEARED A SMALL SPARK CAN SET THE WHOLE VEHICLE ON FIRE LIKE A ROMAN CANDLE. CAR WAS USED FOR EVERYDAY COMMUTE ONLY. *TR
ELECTRICAL SYSTEMFebruary 22, 2009
THE TACHOMETER STARTED ACTING ERRATICALLY SHOWING SURGES IN THE ENGINE RPM. THIS PROBLEM CAME AND WENT AND NOW, FEBRUARY 2009, THE SPEEDOMETER IS DOING THE SAME THING. I WAS DOING 90 MPH WHILE THE VEHICLE WAS TURNED OFF. I SEE THIS IS A PROBLEM ON GM VEHICLES AND THEY ARE NOT ADDRESSING IT. THEY ARE LEAVING IT TO THE OWNER TO PAY A DEALER $600 OR MORE FOR REPAIRS. *TR
AIR BAGSFebruary 17, 2009
ACCIDENT ON 2/17/2009 FRONT CRASH TO OTHER VEHICLE AND AIR BAG DID NOT DEPLOY HOOD DAMAGE, WINDSHIELD DAMAGE, ALL FRONT DAMAGE, DOORS COULD NOT OPEN RADIATOR DAMAGE, ENGINE DAMAGE. *TR
Crash reported
NHTSA #10259161ELECTRICAL SYSTEMFebruary 10, 2009
MOTORS THAT RUN THE GUAGES IN MY 2003 GMC ENVOY HAVE FAILED. THESE CONTROL THE FUEL, AMP, TEMP GUAGES. THIS IS A KNOWN ISSUE FOR THE MOTORS AND OTHER GUAGE CLUSTERS THAT USE THEM IN OTHER GM VEHICLES ARE CURRENTLY RECALLED FOR THE SAME ISSUE. I HAVE NOT CORRECTED THE ISSUE AND STILL HAVE THE DEFECTIVE PARTS. *TR
FUEL SYSTEM, GASOLINEFebruary 8, 2009
HAD GAS POURING FROM 2003 GMC ENVOY. THE SENDING RETURN PART IS BAD, THE GMC DEALER SAID PART IS OVER $400 AND HAS TO BE ORDERED FROM CALIFORNIA, MY WARRANTY DOES NOT COVER IT AND FROM WHAT I HAVE READ ON HERE, IT HAS BEEN QUITE A FEW ENVOYS WITH THE SAME PROBLEM. MY ENVOY WAS ORIGINALLY A LEASE AND CAME FROM PA WHICH WE WERE NOT TOLD. WE WERE TOLD THE WARRANTY WE PURCHASED COVERED BUMPER TO BUMPER BUT DOES NOT, THE PART WILL BE 5 DAYS COMING AND MEANTIME, I HAVE NO CAR TO DRIVE UNTIL ?I GET IT BACK. I THINK SINCE THE GAS LEAKS SO MUCH, AND COULD HAVE CAUSED A FIRE OR AND AN EXPLOSION SOMETHING NEEDS TO BE DONE. THANK YOU FOR ANY INFORMATION YOU MAY BE ABLE TO OFFER. *TR
FUEL SYSTEM, GASOLINEFebruary 7, 2009
WHEN DRIVING MY 2003 ENVOY IT SMELLED STRONGLY OF GAS AND UPON PARKING, IT WAS LEAKING GAS ALL OVER THE GROUND, I HAD IT TOWED AND THE SENDING UNIT WAS BAD, IF IT HAD SPARKED OR THERE HAD BEEN AN AEC, IT COULD HAVE CAUGHT FIRE AND THE COST IS $ 1000.00 AND I HAVE TO PAY OUT OF POCKET. THE FIRST EXTENDED SERVICE CORPORATION WILL NOT COVER IT, THE WARRANTY WAS FALSELY OFFERED TO ME BY THE SALES REP AT WAESTCOTT BUICK BURLINGTON NC AND WAS COSTLY AND WORTHLESS. THE ENVOY WAS A LEASE OUT OF PA, WHICH ALSO WAS NOT DISCLOSED TO US. THIS HAS BEEN A HUGE COST AND DISAPPOINTMENT. *TR
ELECTRICAL SYSTEMFebruary 2, 2009
NOTICED PERIODIC INSTRUMENT CLUSTER FAILURE/ACCURACY PROBLEMS. SPEEDOMETER WILL SOMETIMES WORK OR WORK ERRATICALLY SO I HAVE NO IDEA HOW FAST I AM GOING. I RESEARCHED ON THE WEB AND FOUND THIS IS VERY TYPICAL FOR THIS MODEL. I CALLED MY DEALERSHIP AND WAS TOLD THAT THEY WILL ONLY REPAIR (NO COST) THE GMC PICKUPS AND NOT MY SUV MODEL EVEN THOUGH THEY HAVE SAME PROBLEM WITH THE SAME PART. THIS PRESENTS A VERY DANGEROUS CONDITION REGARDLESS OF WHAT VEHICLE THIS IS IN. WINTER DRIVING CONDITIONS IN MN REQUIRE DILIGENCE IN SPEED AND BRAKING, THIS IS A HUGE AND DANGEROUS PROBLEM FOR GMC AND THEY ARE JUST IGNORING CERTAIN MODELS FOR WARRANTY REPAIR AND FORCING THE CONSUMER TO SPEND $500.00 (EST.) TO FIX THERE PROBLEM! *TR
ELECTRICAL SYSTEMJanuary 26, 2009
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT NOTICED THAT THE SPEEDOMETER IN HIS VEHICLE WOULD REGISTER HIGHER SPEEDS THAN WHAT WAS ACTUALLY BEING DRIVEN. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SPEEDOMETER WENT ALL THE WAY PAST THE HIGHEST SPEED INDICATOR AFTER DRIVING FOR 30 MINUTES. WHEN THE CONTACT PARKED THE VEHICLE, THE SPEEDOMETER DISPLAYED 70 MPH. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 81,000 AND FAILURE MILEAGE WAS APPROXIMATELY 79,000.
AIR BAGSJanuary 21, 2009
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHEN THE CONTACT TURNED THE IGNITION ON, THE DRIVER AND FRONT PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THERE WAS NO INJURIES. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 78,000. UPDATED 3/5/09 *CN THERE WAS AN INTERNAL FAILURE OF THE AIR BAG MODULE. UPDATED 03/10/09. *JB
STEERINGJanuary 19, 2009
1/17/09 GMC ENVOY 2003 I MADE A SHARP U-TURN IN A SNOWY YARD WHILE VEHICLE WAS IN TRACTION ASSIST. THEN I PULLED INTO THE DRIVEWAY AND PARKED, TURNED OFF THE VEHICLE AND WENT IN THE HOUSE. I WAS IN THERE APPROXIMATELY 30 MINUTES THEN GOT BACK IN THE VEHICLE TO LEAVE AND THE POWER STEERING WAS GONE. EXCESSIVELY STIFF.I PULLED FORWARD GOT OUT, LOOKED AT THE GROUND AND THERE WAS A PUDDLE OF BLUISH LIQUID LOCATED NEAR WHERE THE LEFT FRONT SIDE OF THE VEHICLE WAS SITTING. *TR
STRUCTUREJanuary 8, 2009
I HAVE A 2003 GMC ENVOY, THAT IS RUSTING BADLY. RECENTLY THIS CAUSED THE TRANSMISSION COOLER TO FAIL. ALSO THE REAR BRAKE SHOE BACKING PLATES, THE SPARE TIRE CARRIER, THE TAIL GATE, ALONG WITH OTHER PARTS. GMC HAS RECOGNIZED THE FUEL FILLER NECK CORROSION, BUT NOT THE ENTIRE VEHICLE. *TR
FUEL SYSTEM, GASOLINEDecember 3, 2008
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT SMELLED A STRONG ODOR OF FUEL COMING FROM OUTSIDE OF THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE TECHNICIAN STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 90,000.
FUEL SYSTEM, OTHEROctober 29, 2008
MY SERVICE ENGINE LIGHT CAME ON AND THEN I STARTED DETECTING A ODOR OF GASOLINE. THE ORDER GREW STRONGER AND THEN I GOT THE "SPECIAL NOTICE", BUT NOT A RECALL ABOUT THE CORROSION IN THE FUEL TANK. WHEN I TOOK THE CAR INTO THE DEALER, I WAS TOLD THAT THIS WAS NOT THE PROBLEM AND THAT IT WAS A CRACK AT THE FILLER PIPE ON THE GAS TANK AND THAT THIS WAS NOT COVERED. I ASKED WHAT COULD CAUSE THIS AND THEY COULD NOT GIVE ME AN ANSWER. MY CAR ONLY HAS 49,000 MILES AND IS IN EXCELLENT SHAPE, EXCEPT FOR ALL THE RECALL ITEMS. I BELIEVE THAT GMC SHOULD FIX THIS PROBLEM, NOT ONLY IT IS COSTLY TO FIX, BUT IT IS VERY DANGEROUS TO BE DRIVING LIKE THIS. AND READING THE COMPLAINTS, IT SOUNDS LIKE SEVERAL OTHERS HAVE THE SAME ISSUE. *TR
ELECTRICAL SYSTEMOctober 17, 2008
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEEDOMETER DISPLAYED INACCURATE READINGS. THERE WERE NO WARNINGS PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING, WHICH INDICATED THAT THE FAILURE WAS RELATED TO THE ODOMETER STICKING. THE DEALER RECOMMENDED THAT THE INSTRUMENT PANEL BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 53,028 AND CURRENT MILEAGE WAS 60,200. UPDATED 12/08/08. *LJ UPDATED 12/09/08.*JB
ENGINE AND ENGINE COOLING,VISIBILITY,STRUCTURE,LATCHES/LOCKS/LINKAGESOctober 1, 2008
THE REAR DRIVER DOOR POPPED OPEN AND WON'T CLOSE. THE FAN CLUTCH FAILED 2 WEEKS AFTER I PURCHASED THE VEHICLE. I THOUGHT THE TRANSMISSION WENT OUT BECAUSE IT WAS WINDING REALLY HIGH AND NOT DRIVING NORMALLY. ALSO THE REAR PASSENGER DOORS ON BOTH SIDES HAVE MALFUNCTIONED. THE WINDOW ON THE PASSENGER REAR WENT OUT. I HAVE NOT CORRECTED THE FAILURES AS OF NOW. *TR
1 injury(ies)
NHTSA #10244088ENGINE AND ENGINE COOLING,POWER TRAINSeptember 16, 2008
2003 GMC ENVOY SLE WITH 42,000 MILES. CHECK 4 WDRIVE LIGHT CAME ON THEN WENT BACK OFF. DEALER STATED THAT THE TCCM HAD TO BE REPROGRAMMED DUE TO A BULLETIN. IT COST ME OUT OF POCKET NO WARRANTIES COVER THIS. ALSO THE FAN CLUTCHES WENT OUT BUT WAS REPLACED BY EXTENDED WARRANTIES. I'M ALSO TOLD BY DEALER THAT THE STEERING LINKS ARE WORN & SHOULD BE REPLACED. THIS TOO IS AT MY COST. I HAVE ONLY HAD THIS CAR 1 YEAR. THESE HAPPENED WITH JUST A FEW WEEKS OF EACH OTHER. *TR
STRUCTURESeptember 16, 2008
MY WIFE WAS IN THE PROCESS OF CLOSING THE REAR HATCH ON OUR 2003 ENVOY XL (80,000 MILES) AFTER REMOVING SOME ARTICLES FROM THE BACK. SHE HAD MOVED THE DOOR ABOUT 1-2 INCHES DOWNWARD USING THE MOLDED HANDLE ON THE BOTTOM OF THE LIFT GATE TO CLOSE THE DOOR WHEN THE REAR GLASS SHATTERED OVER HER HEAD. LUCKILY SHE WAS NOT INJURED BUT WAS COVERED IN SAFETY GLASS. THE GLASS WAS NOT DAMAGED YESTERDAY WHEN I DROVE THE VEHICLE AND UNLOADED SUITCASES FROM THE REAR. AMBIENT TEMPERATURE WAS ABOUT 70 DEGREES. I DID NOTICE THAT THE REAR BRAKE LIGHT ASSEMBLY IS NOW ANGLED UPWARDS IN THE 'GATE RAISED' POSITION, EVEN AFTER CLOSING THE HATCH. ALSO NOTICED THE TOP, RIGHT SIDE RUBBER GROMMET ON THE STAMPED BRACKET ATTACHING THE GLASS IS VERY WORN, ALLOWING SIGNIFICANT MOVEMENT. I PLAN ON TAKING THE VEHICLE TO A DEALER TO DETERMINE ROOT CAUSE IF POSSIBLE AND WILL HAVE THE GLASS AND ALL TOUCH POINTS REPLACED IF POSSIBLE. I HAVE NO CONFIDENCE THAT THIS WILL NOT HAPPEN AGAIN IF THERE IS A DESIGN INTERFERENCE ISSUE WITH THE GLASS AND THE SURROUNDING COMPONENTS THAT HAPPENS OVER TIME. THERE APPEAR TO BE NUMEROUS CASES ON THE AUTOMOTIVE FORUMS WEBSITE REGARDING ENVOY XL REAR HATCH GLASS SHATTERING FOR NO APPARENT REASON (SOME MULTIPLE OCCURRENCES). I AM SURPRISED MORE COMPLAINTS HAVE NOT BEEN REGISTERED TO NHTSA OFFICIALLY (ONLY FOUND ONE-10081011). IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY HURT. I HAVE BEEN A BRAKE ENGINEER FOR 10+ YEARS AND TAKE SAFETY VERY SERIOUSLY. *TR
ELECTRICAL SYSTEMSeptember 7, 2008
MALFUNCTIONING OF INSTRUMENT CLUSTER AS DESCRIBED BY THE DEALERSHIP. SPEEDOMETER DISPLAYS INACCURATE SPEED, OTHER READINGS ON PANEL FLIP-FLOP ALSO. ADVISED BY THE SERVICE ADVISOR THAT THIS WAS A NOTED DEFECT WITH GMC AND THEY HAD ALREADY STARTED REPAIRING LARGER GMC'S AND SHOULD GET AROUND TO MINE LATER IN 2008. YESTERDAY, GMC INFORMED ME OF A SPECIAL POLICY ISSUED FOR THE PROBLEM, BUT ONLY FOR SIERRAS AND YUKONS (7YRS 70,00 MILES). GMC TOLD ME THEY WERE NEVER NOTIFIED OF THE PROBLEM WITH THE ENVOY'S. I ONLY HAVE 56,000 MILES ON THIS CAR (FIRST OWNER). NOW THE A/C HAS GONE OF BY ITSELF TWICE THIS MONTH AND THE PRESET STATIONS HAVE VANISHED. *TR
FUEL SYSTEM, GASOLINESeptember 1, 2008
I OWN A 2003 GMC ENVOY SLE. RECENTLY DISCOVERED A LEAK FROM GAS TANK. AFTER MAKING SOME RESEARCH ON THE INTERNET, I FOUND THAT TOO MANY PEOPLE HAVE THE SAME PROBLEM WITH THE SAME CAR. *TR
ELECTRICAL SYSTEMAugust 26, 2008
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 30 MPH, THE SPEEDOMETER DISPLAYED INACCURATE READINGS. THE CONTACT COULD NOT DETERMINE HOW FAST HE WAS TRAVELING. ALL THE GAUGES ON THE INSTRUMENT PANEL WERE ALSO MALFUNCTIONING. THE FAILURES HAVE BEEN REPAIRED. THE CURRENT MILEAGE WAS 100,000 AND FAILURE MILEAGE WAS 64,000.
SUSPENSION,FUEL SYSTEM, GASOLINEAugust 21, 2008
TL*THE CONTACT OWNS A 2003 GMC ENVOY. AFTER THE CONTACT PLACED FUEL IN HIS VEHICLE, HE CONTINUED TO SMELL AN ODOR OF GASOLINE. HE CRAWLED UNDERNEATH THE VEHICLE AND NOTICED FUEL LEAKING ON THE OUTSIDE OF THE GAS TANK. THE GAS TANK WELD WAS RUSTED AND CRACKED, CAUSING FUEL TO LEAK OUT OF THE TANK. THE CONTACT ALSO STATED THAT THE FRONT SUSPENSION OF THE VEHICLE WAS BANGING WHENEVER HE DROVE OVER THE SMALLEST BUMP. IN ADDITION, THE FAN CLUTCH WAS MAKING A CLICKING SOUND. THE DEALER INFORMED HIM THAT THE VEHICLE WAS OUT OF WARRANTY AND THE REPAIRS WERE HIS RESPONSIBILITY. THE CURRENT AND FAILURE MILEAGES WERE 88,000.
EXTERIOR LIGHTINGAugust 19, 2008
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT ANY SPEED, THE HEADLIGHTS ON THE VEHICLE WILL SUDDENLY SHUT OFF. THE HIGH BEAMS DO NOT FAIL WHEN THE HEADLIGHTS SHUT OFF. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE CURRENT MILEAGE WAS 129,087 AND FAILURE MILEAGE WAS 127,000.
FUEL SYSTEM, GASOLINEAugust 7, 2008
TOOK MY 2003 GMC ENVOY TO MY LOCAL GARAGE BECAUSE THE CLUTCH FAN WOULD NOT SHUT OFF. MECHANIC ASKED ABOUT THE STRONG SMELL OF FUEL, AND I SAID I WAS AWARE THE TANK NEEDED TO BE REPLACED DUE TO A CRACK WHERE THE FILL TUBE GOES INTO THE TANK. THE MECHANIC SAID BOTH ARE IMPORTANT TO FIX, BUT THE FUEL LEAK COULD BE A DEADLY SITUATION, AND HE WOULD SUGGEST TACKLING THAT DEFECT FIRST, BUT IN ORDER FOR CAR TO RUN NORMAL HAD TO HAVE CLUTCH FAN REPLACED TOO. TOTAL COST FOR TANK RELATED REPLACEMENT: $1,058.04. TOTAL COST FOR CLUTCH FAN REPLACEMENT: $719.50 TOTAL COST FOR TAXES: $72.75. WHY HAVEN'T THESE WELL KNOWN DEFECTS BEEN ADDRESSED IN A RECALL. THESE ARE NOT INEXPENSIVE REPAIRS WE ARE TALKING ABOUT HERE, NOT TO MENTION THE POTENTIALLY DEADLY CONSEQUENCES GMC IS SUBJECTING THEIR CONSUMERS TO. *TR
FUEL SYSTEM, GASOLINEAugust 7, 2008
8/7/08 FOUND ON YOUR WEB SITE NHTSA ACTION #: PE07014; WHICH STATES GM WILL EXPAND ITS "SPECIAL POLICY" TO ADDRESS THE FUEL TANK INLET CHECK VALVE FRACTURES ON CERTAIN MODEL YEAR GMC ENVOY XL AND THEY WILL PROVIDE FREE REPAIR OF THE FUEL TANK. IT ALSO STATES THAT GM WOULD BE SENDING LETTERS TO OWNERS BEGINNING IN JUNE OF 2007 REGARDING THIS "SPECIAL POLICY". I DID NOT RECEIVE SUCH A LETTER. I CONTACTED GM TODAY AT 866-996-9463 REGARDING THIS "SPECIAL POLICY", AND THIS IS THE ANSWER I RECEIVED. SINCE I WAS NOT GRANTED SUCH A LETTER, AND GM DID NOT INCLUDE MY VIN # AS PART OF A SELECTED VIN# MAILING FOR THIS RECALL, I AM NOT ELIGIBLE FOR REIMBURSEMENT OF THE MONIES SPENT TO REPLACE THE GAS TANK. MY COMPLAINT IS THIS: MY VEHICLE FITS WITHIN THE GUIDELINES, MEANING THE MAKE, MODEL, YEAR, AND DESCRIPTION OF DEFECT EXACTLY MATCHES THAT OF WHAT GM CLAIMS TO BE RECALLING, BUT SINCE MY VIN # WAS NOT SELECTED AS PART OF THE "LOT" OF VIN # GM DECIDED TO SEND LETTERS TO, I AM NOT ELIGIBLE. THAT IS NOT A ACCEPTABLE REASON FOR NOT REIMBURSING MY EXPENSES. *TR
POWER TRAINJuly 29, 2008
VEHICLE WAS TRAVELING A 65MPH WITH NO VISIBLE SIGNS OF TROUBLE. THE VEHICLE'S PCM FAILED AND THE VEHICLE COASTED TO A STOP AND WOULD NOT START. THE PCM WAS REPLACED BY THE DEALER AND REPROGRAMMED. *TR
ELECTRICAL SYSTEMJuly 28, 2008
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT ANY SPEED, THE SPEEDOMETER WOULD CONSTANTLY MOVE UP AND DOWN AND DISPLAY INACCURATE SPEEDS. WHEN THE VEHICLE IS TURNED OFF, THE SPEEDOMETER WOULD STAY ANYWHERE BETWEEN 30-40 MPH. THE VEHICLE WAS PREVIOUSLY SERVICED BY THE DEALER, BUT IT HAS NOT RECENTLY BEEN DIAGNOSED. THE CURRENT MILEAGE WAS 173,607 AND FAILURE MILEAGE WAS 100,000.
AIR BAGSJuly 27, 2008
2003 GMC ENVOY 55,000 MILES AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY. IS THIS COVERED UNDER A FEDERAL LAW REQUIRING AND EXTENDED WARRANTY? *TR
SUSPENSION,SERVICE BRAKES, HYDRAULICJuly 18, 2008
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 55 MPH, THE ANTILOCK BRAKING SYSTEM WARNING LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR REGULAR MAINTENANCE AND AN OIL CHANGE. THE DEALER STATED THAT THE ROTORS ON THE VEHICLE WERE FAULTY AND THE FRONT WHEEL BEARING AND TIRES NEEDED TO BE REPLACED. THE DEALER INFORMED GENERAL MOTORS THAT THE FAILURE WAS A RESULT OF NORMAL WEAR AND TEAR. GENERAL MOTORS THEN STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 57,000. UPDATED 09/16/08. *LJ THE CONSUMER STATED THE VEHICLE WOULD VIBRATE. UPDATED 09/18/08. *JB
FUEL SYSTEM, GASOLINEJuly 5, 2008
I COULD SMELL A GASOLINE ODOR AROUND MY 2003 ENVOY (45,860 MILES). TOOK VEHICLE TO COULTER OF TEMPE (AN AUTHORIZED GM DEALER) AND WAS ADVISED OF A LEAK AT FUEL INLET TO TANK PIPE AREA. WAS TOLD GAS TANK WOULD NEED TO BE REPLACED. GM HAS HAD A SIMILAR PROBLEM WITH THE 2003 ENVOY XLS AND ISSUED A LETTER DATED JUNE 2007 COVERING THE ENTIRE AMOUNT OF REPLACING THESE FUEL TANKS FOR 10 YEARS OR 150,000 MILES. THIS COVERAGE SHOULD BE EXTENDED TO ALL 2003 ENVOYS AND A POSSIBLE RECALL ISSUED AS THIS LEAK AT THE FUEL FILLER NECK SEAM AT THE TANK IS NOT EASILY IDENTIFIED UNLESS VEHICLE IS HOISTED ON A LIFT. THEY DID OFFER US A DEAL WHERE WE WERE CHARGED A WARRANTY DEDUCTIBLE OF $500, BUT I FEEL THIS REPAIR SHOULD HAVE BEEN COVERED IN ITS ENTIRETY. *TR
FUEL SYSTEM, GASOLINEJune 30, 2008
I HAVE A 2003 GMC ENVOY. LATELY I HAVE SMELT GAS WHEN OUTSIDE AND EVEN INSIDE THE VEHICLE. AFTER DOING SOME RESEARCH ONLINE, IT APPEARS THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES. THIS SHOULD BE RECALLED WITH GM, THIS IS A HUGE SAFETY ISSUE. SINCE WHAT MAKES GASOLINE EXPLODE IS THE VAPORS I WOULD IMAGE THAT GM MIGHT HAVE A DEATH ON THEIR HANDS BEFORE LONG. *TR
ELECTRICAL SYSTEMJune 26, 2008
SPEEDOMETER DOES NOT WORK ANYMORE. I CAN BE SITTING AT A STOP LIGHT AND THE SPEEDO WILL BE PEGGED AT 120MPH. OR WHEN DRIVING IT WONT MOVE AT ALL. SOMETIMES...I'LL START THE CAR, AND THE SPEED WILL BE SITTING AT 40 MPH. HAS BEEN HAPPENING OFF AND ON SINCE NOVEMBER 2007. THE DEALERSHIP & CUSTOMER ASSISTANCE (800-462-8782) WILL NOT HELP ME. THEY TELL ME I HAVE TO BUY A WHOLE NEW INSTRUMENT CLUSTER ($475+) TO RESOLVE MY PROBLEM. THIS IS A VERY COMMON ISSUE WITH THE FULL SIZE VEHICLES (2003 AND UP). GM HAS ISSUED SPECIAL COVERAGE ADJUSTMENT #07187 ( 9/28/2007) TO REPLACE , FREE OF CHARGE, THIS BAD CLUSTER BUT WON"T FIX THE SAME PROBLEM IN THEIR SMALLER SUV"S. *TR
FUEL SYSTEM, GASOLINEJune 16, 2008
2003 GMC ENVOY XL-- SERVICE ENGINE LIGHT CAME ON HAD VEHICLE CHECKED. THEY DECIDED THE PROBLEM WAS A FUEL CAP. REPLACED WITH NEW CAP AND SERVICE ENGINE LIGHT COMES BACK ON. TAKE VEHICLE BACK AND THEY CHECK FURTHER AND TELL ME I NEED A NEW GAS TANK. NOTICE WHEN PARKED ON AN INCLINE GAS IS LEAKING FROM TANK AT THE INLET FROM THE FILLER NECK. DURING INVESTIGATION ON INTERNET I'VE NOTICED ALOT OF PEOPLE COMPLAINING OF THE SAME PROBLEM WITH FUEL LEAKS. WHY NO RECALL FOR FUEL TANK ISSUES??? I HAVEN'T HAD THE VEHICLE REPAIRED YET BECAUSE I WAS SEARCHING FOR POSSIBLE RECALL. I'M TAKING IT TO THE DEALER TOMORROW TO SEE IF THEY WILL COVER THIS ISSUE. IF THE VEHICLE IS LEAKING FUEL ON AN INCLINE THEN I'M SURE IT HAS VAPORS ESCAPING ON LEVEL GROUND. *TR
STRUCTUREJune 10, 2008
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHEN THE CONTACT OPENED THE REAR LIFTGATE, IT SLAMMED DOWN WITHOUT WARNING. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL TO WARN THE CONTACT THAT SERVICE WAS NEEDED. HE SCHEDULED AN APPOINTMENT WITH THE DEALER TO HAVE THE VEHICLE DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 48,000. UPDATED 07/07/08. *LJ THE LIFTGATE STRUT WAS FOUND TO BE LEAKING. UPDATED
AIR BAGS,SEAT BELTSMay 28, 2008
TL*THE CONTACT OWNED A 2003 GMC ENVOY XL. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO A DITCH. WHILE DRIVING OUT OF THE DITCH, SHE STRUCK A LARGE CULVERT AND THE VEHICLE WENT AIRBORNE. THE VEHICLE ROLLED SEVERAL BEFORE FINALLY COMING TO A STOP. THE PASSENGER SIDE SEAT BELT SNAPPED, WHICH CAUSED THE PASSENGER TO BE EJECTED FROM THE VEHICLE AND KILLED BETWEEN THE SECOND OR THIRD ROLLOVER. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER WAS HOSPITALIZED AND REMAINS IN SERIOUS CONDITION. THERE HAS BEEN NO EXPLANATION AS TO WHAT CAUSED THE PASSENGER SIDE SEAT BELT TO FAIL AND THE AIR BAGS TO NOT DEPLOY. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 108,000. ADDED INFORMATION 10.27/08 *CW UPDATED 10/27/08. *JB
Crash reported1 injury(ies)1 death(s)
NHTSA #10229071AIR BAGSMay 21, 2008
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 55 MPH, THE CONTACT MADE AN ABRUPT LEFT TURN AND HIS VEHICLE ROLLED OVER TWICE. DURING THE ROLLOVER, THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 82,000.
Crash reported
NHTSA #10228532VISIBILITYMay 15, 2008
NO WAY TO TURN OFF THE AIR/VENT/HEAT SYSTEM. BREEZE BLOWING IN 24X7 AND THE "RECIRCULATE" BUTTON ONLY WORKS WHEN THE FAN IS ON. EXTREMELY IRRITATING WHEN DRIVING BEHIND A BUS, OR IN A DUST STORM, OR DURING A FIRE. IT IS HIGHLY IRRITATING TO HAVE AIR BLOWING IN YOUR EYES ALL THE TIME, OR ON YOUR FEET MAKING YOU COLD; OR THE OPPOSITE DURING THE SUMMER. WHAT IF I DON'T WANT AIR BLOWING ON ME, HOT OR COLD? I THINK IT IS DANGEROUS TO HAVE TO ALWAYS FIDDLE WITH THE TEMPERATURE CONTROLS TRYING TO MAKE IT COMFORTABLE WHILE DRIVING. IF I HAD KNOWN THIS CAR WAS DESIGNED LIKE THIS, I NEVER WOULD HAVE BOUGHT IT. NOW I'M STUCK WITH A CAR PAYMENT I NEVER HAD BEFORE AND A VERY SAD SITUATION. *TR
FUEL SYSTEM, GASOLINEMarch 29, 2008
ENGINE LIGHT CAME ON TO LET ME KNOW THAT I NEEDED TO GET THE VEHICLE TO THE REPAIR SHOP. I TOOK THE CAR IN AND THEY FOUND THAT THE GAS TANK HAD A CRACK AT THE TOP PORTION. THE GAS TANK WAS REPLACED. *TR
FUEL SYSTEM, GASOLINEMarch 26, 2008
FUEL PUMP OUTLET TUBE CORRODED THROUGH CAUSING A RELEASE OF FUEL UNDER PRESSURE, WHICH SPRAYED OVER THE TOP OF THE GAS TANK AND RAN DOWN BOTH SIDES OF THE TANK, I FEEL THIS COULD HAVE EASILY CAUSED A FIRE WITH ANY TYPE OF IGNITION SOURCE. THIS PREMATURE FAILURE (5 YEARS) COST OVER $1,000.00. *TR
FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENTMarch 14, 2008
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT SMELLED GASOLINE, BUT DID NOT PAY IT ANY ATTENTION INITIALLY. HIS SON ENTERED THE VEHICLE LATER AND ALSO SMELLED THE STRONG ODOR. THE FOLLOWING DAY THE CONTACT FILLED UP THE TANK WITH GASOLINE AND THE SMELL INTENSIFIED. WHEN HE ARRIVED HOME, HE NOTICED A FUEL LEAK BY THE REAR DRIVER SIDE WHEEL. A MECHANIC STATED THAT THE LEAK ORIGINATED FROM THE TOP OF THE FUEL TANK WHERE THE FUEL PUMP CONNECTS. THE CONTACT DROPPED THE VEHICLE OFF AT THE DEALER THE NEXT DAY AND THEY STATED THAT THE LEAK ORIGINATED FROM THE GAS TANK, AND IT NEEDED TO BE COMPLETELY REPLACED. THE VEHICLE IS STILL AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 59,000. UPDATED 04/16/08. *LJ THE TRANSMISSION WAS SLIPPING AND WOULD NOT ENGAGE IN 1ST GEAR. THE AIR CONDTION WAS BLOWING HOT AIR. THE IGNITION SWITHC SHORTED OUT.
FUEL SYSTEM, GASOLINEMarch 12, 2008
THERE SEEMS TO BE AN OVERWHELMING AMOUNT OF ERROR CODE PO442 IN THE 2003 GMC ENVOY AND CHEVY TRAILBLAZERS. THIS CODE IS A FAULTY GAS TANK THAT OVER TIME DEVELOPS A SMALL LEAK. THE ONLY WAY TO FIX IT IS TO REPLACE THE TANK. THIS COST ANYWHERE BETWEEN $1000 - $1500 TO REPLACE. IF THERE IS A GAS LEAK THERE CAN BE A FIRE!!! *TR
FUEL SYSTEM, GASOLINEMarch 12, 2008
STRONG ODOR OF GAS COMING FROM INSIDE AND OUTSIDE OF VEHICLE. TRUCK IS CURRENTLY IN SHOP TO REPLACE FUEL SENSOR AND FILL NECK. *TR
AIR BAGSMarch 7, 2008
TL*THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT WAS INVOLVED IN A CRASH TWO AND A HALF YEARS AGO AND THE AIR BAGS FAILED TO DEPLOY. SHE WAS DRIVING AT 35 MPH AT THE TIME. SINCE THAT TIME, SHE WAS INVOLVED IN ANOTHER CRASH, IN WHICH THE VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY AGAIN. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE MANUFACTURER AND THEY WILL SEND SOME PAPERWORK FOR HER TO COMPLETE. THE ENGINE SIZE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 47,000.
Crash reported
NHTSA #10220423ENGINE AND ENGINE COOLINGMarch 5, 2008
WE BOUGHT THIS CAR USED. WELL BEFORE WE BOUGHT IT, THEY HAD THE A/C FIXED, DUE TO IT NOT WORKING PROPERLY. WELL THE REAR A/C AND HEAT STILL DO NOT WORK. SOMETIMES IT COMES ON, AND OTHER TIMES IT DOES NOT. IT DOES NOT GIVE OUT HEAT AT ALL IN THE REAR. THIS IS A REAL ISSUE FOR US AND MANY OTHERS WITH CHILDREN. I HAVE READ PLENTY OF OTHER REPORTS STATING THE SAME OR VERY CLOSE. IN ALL IN ALL, THIS SHOULD BE RECALLED AND FIXED. THESE CARS ARE WAY TO EXPENSIVE TO HAVE THIS ISSUE AND NOT HAVE GMC STEP UP TO THE PLATE AND FIX THEIR ISSUE. *TR
LATCHES/LOCKS/LINKAGESMarch 5, 2008
OUT BACK LATCH DOOR, DOES NOT SHUT PROPERLY. YOU HAVE TO SLAM IT, AND IT FEELS LIKE IT IS GOING TO BREAK THE GLASS. IT SEEMS LIKE THIS SHOULD BE A VERY BIG ISSUE BECAUSE IF IT FAILS TO STAY CLOSE LIKE IT SOMETIMES DOES, IT COULD BE A VERY SERIOUS ISSUE. *TR
FUEL SYSTEM, GASOLINEFebruary 11, 2008
WE SMELLED GAS FUMES AND WAS LOSING FUEL OUT OF THE TOP OF GAS TANK. THE FUEL TANK WAS REMOVED AND WE FOUND GAS STANDING ON TOP OF THE TANK. WE FOUND THE FUEL PUMP HAD RUSTED AND THE METAL LINES COMING OUT OF THE PUM WAS LEAKING. WE ORDER A NEW PUMP AND FILTER INSTALLED THEM AND PUT FUEL TANK BACK IN TRUCK. NOW IT IS OK NO FUMES OR LEAKS. *TR
ELECTRICAL SYSTEMFebruary 3, 2008
SPEEDOMETER STOPPED WORKING. IT NOW REGISTERS SPEEDS MUCH HIGHER THEN BEING DRIVEN. IN ADDITION THE FUEL GAUGE STOPPED WORKING AND THE NEEDLE POINTS TO THE FLOOR. THE DEALER STATES THIS IS A VERY COMMON PROBLEM AND THAT THE INSTRUMENT CLUSTER NEEDS TO BE REPLACED FOR $600. THE ENVOY ONLY HAS 48,000 MILES ON IT. *TR
STEERINGFebruary 2, 2008
NE WISCONSIN, DRIVING ON VERY COLD AND SNOW COVERED HIGHWAYS, THE STEERING WHEEL BECAME INCREASINGLY DIFFICULT TO TURN. AFTER TWENTY MINUTES, LOST ALL POWER STEERING. VEHICLE WAS INSPECTED FOR: PROPER PWR STRG FLUID LEVEL (DIP STICK INDICATED FULL), ANY SNOW/ICE OBSTRUCTIONS BETWEEN TIRE & INNER FENDER (NONE), ANY FLUID LEAKS (NONE), ANY PUNCTURE/RUPTURED HOSES (NONE), ANY TIRE DAMAGE OR IMPROPER INFLATION (ALL PERFECT). NO NOISE FROM POWER STEERING PUMP AT ANY SPEED, NO PUMP SHAFT SEAL LEAK OR PUMP BEARING NOISE, PULLEY/SHAFT ARE NOT OVERHEATING (NO EXCESS FRICTION). VEHICLE HAS ONLY 41K MILES, HAS BEEN TREATED WITH KID GLOVES AND IS SERVICED REGULARLY AT 3500 MILES VS GMC RECOMMENDED INTERVALS. THOUGH THE VEHICLE WAS IN 4-WHEEL HIGH DRIVE MODE AT THE TIME, SELECTING 2WD, AWD OR 4WD LO MAKES NO DIFFERENCE. VEHICLE IS ALWAYS PARKED IN A HEATED GARAGE AND AFTER SITTING IN 60F FOR 24 HOURS, PROBLEMS REMAINS. WITH ALL THE STEERING COMPLAINTS FOR THE VEHICLE ON THIS WEBSITE (I HAVE 11 PRINTED, MOST RECENT 12/23/07), I CANNOT FATHOM WHY YOU CONTINUE TO REPLY TO OWNERS WITH THE SAME, CANNED LETTER? OBVIOUSLY, STEERING IS A CRITICAL ITEM ON ANY VEHICLE. I TRULY FEEL A SMALLER/LESS EXPERIENCED DRIVER MAY HAVE HAD A SERIOUS PROBLEM WITH THE SAME INCIDENT WITH THE SAME ROAD CONDITIONS WITH HORRIBLE CONSEQUENCES. FOLKS, SOMETHING IS WRONG WITH GM'S DESIGN OF THIS PUMP. FAILURES ARE VIRTUALLY UNHEARD OF FOR ALMOST EVERY OTHER MAKE & MODEL, IMPORT OR DOMESTIC. PLEASE ASSIST US WITH THIS EVER-INCREASING PROBLEM. NOW I AM LEFT WITH THE DISTASTEFUL TASK OF ARGUING WITH THE GMC DEALERSHIP. *TR
FUEL SYSTEM, GASOLINEFebruary 1, 2008
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING AT THE ENTRANCE TO THE FUEL TANK. PRIOR TO THE FAILURE, THE SERVICE ENGINE LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE FUEL MILEAGE DECREASED DUE TO THE LEAK. THE DEALER REPLACED THE FUEL TANK AT THE COST OF $1,300. THE DEALER STATED THAT NO RECALLS WERE AVAILABLE FOR THIS DEFECT. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 62,000. UPDATED 02-19-08 *BF THE CONSUMER STATED THE TANK LEAK WAS DETECTED AND REPLACED BY A LOCAL DEALER @ RUSSEL'S AUTOMOTIVE. UPDATED 02/19/08 *TR
SUSPENSIONJanuary 24, 2008
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED. THE VEHICLE EVENTUALLY STOPPED, BUT THERE WAS SLIPPAGE. THE REAR END AXLE BEARINGS AND OIL SEALS WERE NOT ON THE VEHICLE AND THE OIL SEALS LEAKED ON THE BRAKES. THE COST OF THE REPAIR WAS $755.45. THE CURRENT AND FAILURE MILEAGES WERE 77,088. UPDATED 03/04/08. *LJ
FUEL SYSTEM, GASOLINEJanuary 22, 2008
GAS LEAK ON 2003 GMC ENVOY *CN
AIR BAGSJanuary 15, 2008
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 55 MPH, THE CONTACT DRIVE INTO A DITCH. THERE WAS WHITE POWDER ON THE STEERING WHEEL; HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS WEARING A SEAT BELT, BUT SUSTAINED BACK INJURIES. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE HAS NOT BEEN INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE 50,318.
Crash reported1 injury(ies)
NHTSA #10214922FUEL SYSTEM, GASOLINE,POWER TRAINJanuary 3, 2008
TL*THE CONTACT OWNS A 2003 GMC ENVOY XL. WHILE APPROXIMATELY DRIVING 55MPH THE VEHICLE MADE AN EXCESSIVE NOISE AS IF THE VEHICLE SHIFTED OUT OF GEAR. THE THE GEAR SHIFT INDICATOR BECAME INOPERATIVE DISABLING THE VEHICLE FROM MOVING. THE DEALER STATED THAT THE TRANSMISSION FAILED. THEY REPLACED THE PUMP ASSEMBLY, INPUT DRUM SHAFT, PEREFEET SHIFT, CONVERTER, AND THE UJC. IN ADDITION, SHE SMELLED A FUEL ODOR WHEN ADDING FUEL INTO THE FUEL TANK. THE MECHANIC STATED THERE WAS A LEAK IN THE FUEL TANK. THERE IS A DEFECT INVESTIGATION FOR THE FUEL SYSTEM, NHTSA ACTION# EA07009. THE FAILURE MILEAGE WAS 98,000 AND CURRENT MILEAGE WAS 108,000. THE VIN AND ENGINE SIZE WERE UNAVAILABLE.
ELECTRICAL SYSTEMJanuary 3, 2008
I WAS RETURNING FROM LUNCH, GOING OVER THE VINCENT THOMAS BRIDGE IN L.A. HARBOR. I LOOKED OUT AT THE BEAUTIFUL SCENERY, THEN LOOKED AT MY SPEEDOMETER. I WAS GOING 90 MPH. I STARTED TO PANIC AND WENT FOR THE BRAKE. MY OTHER SENSES KICKED IN AND SAID "YOUR NOT GOING 90 MPH" . I LOOKED AROUND AND NOTHING WAS WRONG WITH MY SPEED. THE SPEEDOMETER "SAID" ALL KINDS OF NUMBERS. WHEN I PARKED, I THINK IT SAID 40MPH. THAT WAS TWO MONTHS AGO. SINCE THEN THE SPEEDOMETER HAS READ ALL KINDS OF WIERD NUMBERS. SOMETIMES IT IS ACTUALLY PRETTY CLOSE, THEN IT GOES OFF THE CHARTS TO 140MPH. I HAD THE DEALER CHECK IT OUT, THE VEHICLE HAS 79,000 MILES. THE DEALER SAID THAT GM WOULD COVER IT UP TO 70,000 MILES. THE DEALER WANTED $325.00 FOR THE PART AND $200.00 TO INSTALL IT. I SAID NO SO HE CHARGED ME $45.00 TO CHECK THE ELECTRICAL. BESIDES THE SAFETY FACTORS, WHAT REALLY BOTHERED ME WAS TWO THINGS. 1) THE DEALER MADE THIS SEEM LIKE AN ISOLATED CASE. THIS SITUATON IS ALL OVER THE INTERNET. THE DEALER SHOULD HAVE SIMPLY SAID "IT'S PROBALLY A STEPPER MOTOR, IT IS A KNOWN PROBLEM,$ 500.00 TO FIX". INSTEAD HE PLAYED DUMB AND CHECKED OVER MY VEHICLE FOR $45.00. THE SECOND THING IS, I TOOK THE INSTRUMENT CLUSTER OUT TO TAKE A LOOK. IT TOOK ME 15 MINUTES. WHERE DOES THE DEALER COME UP WITH $200.00 THE VEHICLE IS SUBSTANDARD. INSTEAD OF OWNING UP TO THE SITUATION, THE DEALER USED THIS SITUATION TO MAKE MONEY. THERE IS A CLASS ACTION SUIT STARTED AND IT IS PROPER. GM COULD FIX ALL THESE VEHICLES FOR LESS THAN $50.00 A PIECE, IF THEY WERE SMART. INSTEAD THERE ARE HUNDREDS, MAYBE THOUSANDS OF GM CUSTOMERS WHO HAVE STATED ON THE INTERNET THAT THEY WILL NEVER BUY A GM PRODUCT AGAIN. GO FIGURE! *CN
LATCHES/LOCKS/LINKAGESDecember 27, 2007
LIFT GATE, UPPER MOLDING CRACKED WHEN OPENING BACK HATCH WINDOW. POORLY DESIGNED, CONTACTED GMC BASICALLY MY PROBLEM, EVEN THOUGH LOCAL GMC DEALER HAS TO REPLACE SEVERAL OVER THE LAST FEW YEARS. ALSO ANY VIBRATION FROM THE ROAD CAUSES THE WINDOW AND OR GATE TO COME UNLATCHED WHILE DRIVING. SPOKE TO GMC IN REGARDS TO THAT AND I ALSO CHECKED FOR RECALLS. WE PURCHASED THIS VEHICLE USED IN 2006 ITS A 2003 GMC 4X4 SLT XL 8-5.3L. *TR
STEERINGDecember 25, 2007
MADE SHARP RIGHT TURN---LOST ALL POWER STEERING---CHECKED , BELT,FLUID--POWER STEERING DID NOT RETURN --CAR CAN NOT BE DRIVEN. *TR
ELECTRICAL SYSTEMDecember 19, 2007
SPEEDOMETER DOES NOT WORK ANYMORE. I CAN BE SITTING AT A STOP LIGHT AND THE SPEEDO WILL BE PEGGED AT 120MPH. OR WHEN IM DRIVING IT WONT MOVE AT ALL. SOMETIMES...I'LL START THE CAR, AND THE SPEED WILL BE SITTING AT 40 MPH. HAS BEEN HAPPENING FOR 3-4 MONTHS NOW. AND THE DEALERSHIP WILL NOT HELP ME. THEY TELL ME I HAVE TO BUY A WHOLE NEW INSTRUMENT CLUSTER ($475+) TO RESOLVE MY PROBLEM. THIS IS A VERY COMMON ISSUE WITH THESE VEHICLES. *TR
POWER TRAINDecember 17, 2007
BOUGHT MY GMC IN APRIL OF THIS YEAR 2007. NEVER HAD TO USE THE 4X4. UNFORTUNATELY WITH 9 INCHES OF SNOW TRIED THE 4X4 FOR THE FIRST TIME AND IT DID NOT WORK. TOOK IT TO THE DEALER AND THEY SAID IT WAS THE TRANSFER CASE WAS NOT WORKING AND NEEDED TO BE REPLACED A 600 ESTIMATED SERVICE. *TR
FUEL SYSTEM, GASOLINEDecember 17, 2007
TOOK 2003 GMC ENVOY XL TO DEALER TO INVESTIGATE ENGINE SERVICE SOON LIGHT - FOUND PO422 CODE - SMALL LEAK AT GAS TANK FILLER NECK. CHECKED INTERNET FOUND SEVERAL OWNERS THAT HAVE EXPERIENCED SIMILAR PROBLEM - FIX IS TO REPLACE ENTIRE GAS TANK AT A COST OF $800.00. *TR
FUEL SYSTEM, GASOLINEDecember 14, 2007
I HAVE A FUEL LEAK AT THE POINT WHERE THE FUEL FILLER HOSE ENTERS THE FUEL TANK. I HAVE RESEARCHED THIS ON THE INTERNET TO FIND THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE. I FEEL THAT THIS IS PROBLEM HAS THE POTENTIAL TO CAUSE FIRES AND EXPLOSIONS. *TR
ENGINE AND ENGINE COOLINGDecember 13, 2007
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 65 MPH, THE OIL WARNING INDICATOR LIGHT ILLUMINATED AND THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS STEERED TO THE SIDE OF THE ROAD AND TOWED. THE DEALER STATED THAT THE ENGINE LOCKED AND NEEDED TO BE REPLACED DUE TO AN OIL DRAIN PLUG THAT LOOSENED. THE CURRENT AND FAILURE MILEAGES WERE 55,000.
ELECTRICAL SYSTEMDecember 13, 2007
TACH GAUGE FOR SPEEDOMETER STARTED BE FAULTY. READ INACCURATE TO MY SPEED. *TR
VISIBILITYNovember 26, 2007
DRIVER'S DOOR PANEL NO LONGER WORKS, AND SMELLS LIKE AN ELECTRIC FIRE. CHECK/REPLACED FUSE = OK. ALL OTHER DOORS WORKS WITHOUT A PROBLEM, AND REMOTE OPENS OTHER THREE DOORS. DRIVER SIDE DOOR IS FAULTY, AND CAR SMELLS OF ELECTRICAL FIRE. *TR I REMOVED THE FUSE, TO BE SAFE FOR RIGHT NOW.
Fire reported
NHTSA #10209952ELECTRICAL SYSTEMNovember 20, 2007
TL*THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT THE VEHICLE CRANKS, BUT WILL NOT START. THE DIALS ON ALL THE INSTRUMENT PANEL GAUGES MOVE UP AND DOWN. THE DEALER CHANGED THE IGNITION SWITCH, BUT THE FAILURE RECURRED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 74,000 AND FAILURE MILEAGE WAS 34,000.
FUEL SYSTEM, GASOLINENovember 19, 2007
2003 GMC ENVOY. FUEL LEAK. BEGAN SMELLING STRONG FUEL ODOR. PER SHOP, FUEL LEAK. RESULT: HAD TO REPLACE FUEL TANK / PUMP. OLD PART IS NOT AVAILABLE. *TR
SERVICE BRAKES, HYDRAULICNovember 16, 2007
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT HER VEHICLE FAILED INSPECTION BECAUSE THE FRONT AND REAR ROTORS WERE BADLY GLAZED AND SCORNED. THE MANUFACTURER STATED THAT HER VEHICLE DID NOT HAVE A RECALL ON IT FOR THE ABS. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 47,489 AND CURRENT MILEAGE WAS 52,240. *UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR
VISIBILITY,ELECTRICAL SYSTEMNovember 13, 2007
CAR DASH BLANK AT START, MIRRORS GO EVERY DIRECTION AND MUST RESET EVERY TIME I START THE VEHICLE. *TR
POWER TRAINNovember 5, 2007
MY 2003 ENVOY WITH 68,000 WAS REAR ENDED. SHORTLY AFTER THE ACCIDENT I BEGAN TO HEAR A CLUNCKING NOISE WHEN STOPPING. AFTER I TOOK THE VEHICLE IN TO BE REPAIRED I WAS INFORMED THAT IT NO LONGER WOULD GO IN REVERSE. THE PROBLEM APPEARS TO BE THE SUNSHELL GEAR WHICH SEEMS TO BE A COMMON FAILURE WITH THIS TRANSMISSION, BECAUSE EVEN THOUGH IT WAS FINE BEFORE THE ACCIDENT THE DEALER IS CLAIMING IT WAS NOT CAUSED BY THE ACCIDENT AND THUS I AM RESPONSIBLE FOR THE ESTIMATED $2,500 TO FIX! *TR
STEERINGNovember 1, 2007
TL*THE CONTACT OWNS A 2003 GMC ENVOY XL. OCCASIONALLY, WHEN THE VEHICLE WAS STARTED, THE POWER STEERING WOULD MAKE A SQUEALING NOISE. PRESENTLY, THE SQUEALING NOISE OCCURS EACH MORNING WHEN THE VEHICLE IS FIRST STARTED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 101,163 AND FAILURE MILEAGE WAS 93,829. UPDATED.
ENGINE AND ENGINE COOLINGOctober 30, 2007
VEHICLE COOLING FAN CLUTCH MAKING TICKING SOUNDS DUE TO THE "PULSING OF THE SOLENOID AS DESCRIBED IN THE TECHNICAL SERVICE BULLETIN RELEASED BY GENERAL MOTORS (#05-06-06-004), WHICH SPECIFIES NOT TO REPLACE FAN CLUTCH, BUT REPROGRAM THE PCM. THIS SHOULD BE A RECALL COVERED BY GM, SINCE NO PARTS ARE BROKEN AND THE ONLY PROBLEM IS WITH THE MANUFACTURER'S SOFTWARE. CONSUMER CAN ONLY GET THIS FIXED BY GM DEALER. THIS EXPENSE SHOULD BE COVERED UNDER A RECALL BY GM SINCE IT INVOLVES ONLY THE DEFECTIVE COMPUTER PROGRAM. THE ARE NOT PARTS TO REPLACE, JUST A REPROGRAMMING OF THE COMPUTER. *TR
FUEL SYSTEM, GASOLINEOctober 24, 2007
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE WOULD START AFTER A FEW SECONDS. SHE ALSO NOTICED A GASEOUS ODOR AND A FUEL LEAK UNDERNEATH THE VEHICLE. THE MECHANIC STATED THAT A RUSTED FUEL MODULE CAUSED THE FAILURE AND HE REPLACED THE FUEL MODULE. THERE HAD BEEN NO OTHER OCCURRENCES. THE CURRENT AND FAILURE MILEAGES WERE 65,417.
FUEL SYSTEM, GASOLINEOctober 18, 2007
(2) FUEL TANK LEAKS AT FILLER TUBE (3) FUEL TANK WAS REPLACED. *JB
VISIBILITYOctober 15, 2007
TL*CONTACT OWNS A 2003 GMC ENVOY. THERE WAS A RECALL ON THE WINDSHIELD WIPER MODULE. THERE WAS A POTENTIAL FOR WATER TO LEAK IN. WHEN THE VEHICLE HAD APPROXIMATELY 20,000 MILES, THE RECALL REPAIR WAS PERFORMED. AT 60,000 WHEN USING THE WINDSHIELD WIPER WASHER, IT CONTINUED TO ENGAGE UNTIL THE PUMP BURNED OUT. THE WINDSHIELD WIPER MODULE WAS DISCONNECTED. HE CALLED GM STATED AND TOLD THEM THAT WHEN THE RECALL WAS PERFORMED THE MECHANIC SEALED MOISTURE IN AND IT CORRODED. THE DEALER CONFIRMED THAT IT CORRODED AND NEEDED TO REPLACE THE WIPER MODULE. THE DEALER REFUSED TO REPAIR IT AGAIN AT NO COST TO THE OWNER. THE DEALER INFORMATION IS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 75,000. UPDATED 11/1/07 *TR
EXTERIOR LIGHTINGOctober 11, 2007
GMC DOES NOT INCLUDE MY VIN INTO RECALL CAMPAIGN 05V198000. MY CAR EXHIBITS EXACTLY THE SAME PROBLEM AS IN THIS CAMPAIGN - WHILE MAKING RIGHT TURN SIGNAL HAZARD WARNING LIGHTS ARE FLASHING AS WELL. THIS MAY CREATE UNSAFE DRIVING CONDITIONS BY CONFUSING OTHER DRIVERS. GMC DEALERSHIP HAS REPORTED FAILED PART AS "FLASHER MODULE", WHICH IS EXACTLY THE PART ADDRESSED IN NHTSA CAMPAIGN. IT SEEMS THAT FAULTY PART WAS INSTALLED IN MUCH LARGER NUMBER OF VEHICLES THEN GMC IS RECALLING. *TR
ENGINE AND ENGINE COOLING,EQUIPMENTOctober 11, 2007
2 COMPLAINTS NOTICED ENGINEE RUNNING HOT, ADDED FLUID TO RADIATOR, NEAR EMPTY. A COUPLE OF MONTHS LATER, SAME THING. 3 MONTHS LATER, DURING OIL CHANGE, MECHANIC INDICATED WHILE DOING CHECKS THAT THE RADIATOR FLUID WAS LOW. TOLD HIM THIS WAS THE THIRD TIME, HE ADDED FLUID, PRESSURE CHECKED RADIATOR - NO HOLES OR LEAKS. SEEMS TO BE EVAPORATING. AIR CONDITIONER BLOWING HOT AIR (EXCLUDING THE FACT THE PANEL WITH AC CONTROLS QUICK WORKING A LOOOONNG TIME AGO). TOOK IN TO DEALER FOR REPAIR. AFTER $600 AND ALL DAY VISIT WITH DEALER, THE PIECE BROKEN WAS THE SIZE OF A 2"-4" BLOCK OF PLASTIC. THIS LITTLE PIECE JUST QUICK WORKING, IT WAS REFERRED AS A CONTROL SWITCH OF SOME SORT UNDER THE DASH BOARD. SOUNDED KINDA HOKEY TO ME - I CAN IMAGINE A COMPRESSOR GOING OUT AND YOU DO NOT HAVE COLD AIR - THE NAME OF IT ESCAPES ME - BUT THE MECHANIC DID INDICATE THERE WAS SOME SORT OF TECHNICAL REPORT OUT THERE ON IT AS WELL. JUST FOUND OUT FROM HUSBAND THE NAME OF THE PIECE - THE ACTUATOR DOOR QUIT. *JB
FUEL SYSTEM, GASOLINEOctober 4, 2007
TL*THE CONTACT OWNS A 2003 GMC ENVOY. GASOLINE FUMES ENTERED THE PASSENGER COMPARTMENT OF THE VEHICLE. THE DEALER STATED THAT THE FUEL SENDING UNIT WAS CORRODED THE MODULE WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 44,300. UPDATED 01-15-08. *KB UPDATED 12/12/07*JB
VISIBILITYOctober 2, 2007
I OWN A 2003 GMC ENVOY AND 3 OF THE 4 POWER WINDOW MOTORS HAVE HAD TO BE REPLACED. THIS IS A VERY EXPENSIVE REPLACEMENT AT THE DEALERSHIP. ONE WAS REPLACED WHILE UNDER WARRANTY BUT THE OTHER 2 HAPPENED AFTER THE WARRANTY EXPIRED. EACH WINDOW COST WAS $580.00 FOR THE MOTOR AND LABOR. I THINK THAT THIS PART IS DEFECTIVE AND SHOULD BE INVESTIGATED. *TR
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGESSeptember 7, 2007
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WOULD NOT LATCH. THE LATCHES FOR BOTH DRIVER SIDE DOORS WERE PREVIOUSLY REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V494000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) FOR THE ENVOY XL. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 102,000. UPDATED 01/11/08. *LJ THE FRONT DOOR LATCH ARE NOT STARTING TO FAIL. THE WINDSHIELD WIPER MOTOR FAILED. THE PINION SEAL WAS LEAKING AND THE TAILLIGHT CIRCUIT BOARD SHORTED OUT
AIR BAGS,SEAT BELTSSeptember 6, 2007
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 19 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. SHE STATED THAT THE DRIVER SIDE SEAT BELT DID NOT RESTRAIN HER DURING THE CRASH. THE DRIVER SUSTAINED A CONCUSSION, WHIPLASH, AND MULTIPLE CONTUSIONS. THE MANUFACTURER INSPECTED THE VEHICLE, BUT WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS DESTROYED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 29,000.
Crash reported1 injury(ies)
NHTSA #10202039FUEL SYSTEM, GASOLINESeptember 6, 2007
FUEL TANK DEVELOPED A LEAK WHERE FUEL LINE ENTERS THE TANK. *TR
VISIBILITYAugust 27, 2007
2003 GMC ENVOY HAS CONTINUOUS MALFUNCTIONS IN THE OUTSIDE REAR VIEW MIRRORS. WHEN USING THE CURB ASSIST OPTION THE MIRRORS DO NOT RETURN TO THE ORIGINAL POSITION. WHEN OPTION IS TURNED OFF THE MIRRORS TURN UPWARD (TOWARD SKY) AFTER VEHICLE IS PUT INTO THE DRIVE POSITION. DEALER SAYS IT IS MY PROBLEM AND GMC SAID DO WHAT YOU HAVE TO DO WHEN I THREATENED TO CONTACT YOUR ORGANIZATION. *JB
AIR BAGSAugust 20, 2007
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH, ROLLED OVER FIVE TIMES, AND LANDED ON THE FRONT END. THE VEHICLE THEN CONTINUED TO ROLL OVER A FEW MORE TIMES. THE VEHICLE HAS A TOTAL OF FIVE AIR BAGS AND NONE OF THEM DEPLOYED. THE VEHICLE WAS DESTROYED. THE ROOF, REAR, SIDES, AND FRONT OF THE VEHICLE WERE CRUSHED COMPLETELY. HE NOTIFIED THE MANUFACTURER AND HAS YET TO HEAR A RESPONSE. HE STATED THAT THE LIGAMENTS IN HIS SHOULDER AND NECK ARE TORN AND HE SUSTAINED MUSCLE DAMAGE IN HIS BACK. THE CONTACT IS TAKING A NUMBER OF MEDICATIONS DUE TO THE CRASH. THE POLICE AND MEDIVAC UNIT ARRIVED AT THE SCENE AND A POLICE REPORT WAS FILED. THE SPEED WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 65,000.
Crash reported1 injury(ies)
NHTSA #10200146STRUCTUREAugust 9, 2007
TL*THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT THE LIFTGATE WINDOW DETACHED FROM THE VEHICLE. THE GLUE FAILED THAT HELD THE WINDOW TO THE LIFTGATE. THE DEALER SATED THAT THE VEHICLE WAS INCLUDED IN RECALL CAMPAIGN NUMBER 05V494000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 66,824 AND FAILURE MILEAGE WAS 66,780.
AIR BAGSAugust 5, 2007
I HAD BEEN IN A FRONT END COLLISION BY A DRUNK DRIVER TURNING DIRECTLY IN FRONT OF ME WHILE TRAVELING AT A SPEED OF ABOUT 50 MPH, 5 MPH UNDER THE SPEED LIMIT IN A 2003 GMC ENVOY SLT. I HAVE JUST SPENT 1700.00 ON THE VEHICLE AS THERE HAD BEEN A SERVICE SOON LIGHT ON ABOUT A MONTH AGO. MY CONCERN IS THAT THE AIRBAGS DID NOT DEPLOY? I AM VERY CONCERNED WITH REPLACING MY AUTO WITH THE SAME MANUFACTURER DUE TO THE SITUATION. I AM WONDERING IF THERE HAVE BEEN RELATED ISSUES. AT PRESENT I AM ENCOUNTERING HEADACHES AND STIFFNESS WHICH I HOPE TO HAVE LOOKED AT BY MY FAMILY PHYSICIAN TOMORROW. MY PASSENGER HAS EXPERIENCED THE SAME. *JB
Crash reported2 injury(ies)
NHTSA #10198552LATCHES/LOCKS/LINKAGESAugust 3, 2007
LEFT REAR DOOR LATCH FAILED,WHILE BEING REPLACED, I WAS INFORMED RIGHT LATCH LOOKED AS BAD. I PAID $542 FOR THESE. WHEN I CONTACTED GMC THEY TOLD ME THE SEALS HAD BEEN REPLACED AND SUPPOSEDLY THE LATCHES LOOKED OK THEN AND NO I'M SORRY,OLD PARTS ARE UNAVAILABLE. *JB
FUEL SYSTEM, GASOLINEJuly 26, 2007
I OWN A 2003 GMC ENVOY. I AM THE ORIGINAL OWNER. THE SERVICE ENGINE LIGHT CAME ON SO WE VISITED THE LOCAL DEALERSHIP TO FIND OUT WHAT WAS WRONG. UPON TESTING THE VEHICLE THERE WAS A CRACK FOUND AT THE STEM OF THE FUEL TANK. IT HAD BEEN LEAKING FUEL AND LOOSING PRESSURE CAUSING THE LIGHT TO ILLUMINATE. THE REPAIR BILL IS AROUND $1400 FOR A SAFETY HAZARD THAT WAS NO FAULT OF MINE. THE SERVICE MANAGER SAID THAT IT WAS A BAD DESIGN DUE TO EPA REGULATIONS ON VENTING THE CAP AND THAT HE HAD SEEN MANY OF THESE. I CONTACTED GM AND THEY WERE NOT WILLING TO HELP. THEY OFFERED A DISCOUNT ON A NEW OR USED CAR. THERE IS NO CURRENT RECALL BUT THE MORE I LOOK INTO THIS, THERE HAVE BEEN MANY ISSUES OF THIS HAPPENING. THIS PROBLEM COULD KILL MANY PEOPLE. *JB
VISIBILITYJuly 18, 2007
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 65 MPH, THE REAR WINDOW GLASS FELL HALFWAY OFF THE VEHICLE. THE VEHICLE WAS PULLED OVER BEFORE THE GLASS FELL COMPLETELY OFF. THE ADHESIVE FOR THE REAR GLASS HAD BEEN FAILING WHERE THE GLASS AND HINGE MEET. THE CURRENT MILEAGE IS 90,000 AND FAILURE MILEAGE WAS 89,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR
FUEL SYSTEM, GASOLINEJuly 16, 2007
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE IDLING AT A TRAFFIC LIGHT, THE CONTACTS VEHICLE WAS REAR ENDED. THE DEALER STATED THAT THE GAS TANK WAS CRACKED ON THE VEHICLE. A GEICO REPRESENTATIVE ASSESSED THE DAMAGE AND STATED THAT THE CRACKED GAS TANK WAS THE RESULT OF SAFETY RECALL # 02V121000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS). THE REAR BUMPER AND HITCH WERE DAMAGED DUE TO THE CRASH. A POLICE REPORT WAS FILED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 42,000 AND FAILURE MILEAGE WAS 41,000. THE CONSUMER PROVIDED A POLICE REPORT AND PICTURES OF THE DAMAGED VEHICLE. UPDATED 11/08/07 *TR..UPDATED 02/20/15 *BF UPDATED 02/20/15*JB
Crash reported
NHTSA #10196462ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLJune 25, 2007
THE SIDE-MIRRORS, PARTICULARLY ON THE DRIVER'S SIDE, MOVED TO DIFFERENT POSITIONS EVEN WITH ALL CURB PARKING FEATURES DISABLED. THE HAPPENED WITH ALMOST EVERY USE. 2. THE SPEEDOMETER GAVE FALSE READINGS AND FOR NO PARTICULAR REASON OR SPEED. IT MAY BE PEGGED AT 120 WHILE AT IDLE. IT WILL RANDOMLY RESET OR FAIL FREQUENTLY.*AK
VISIBILITYJune 14, 2007
I WAS DRIVING ON 6/13/07 & IT WAS RAINING I HAD THE WINDSHIELD WIPERS ON, AND WHEN IT STOPPED RAINING, APPROXIMATELY 45 MINUTES LATER, I TURNED OFF THE WIPERS. HOWEVER, THEY NEVER CUT OFF. I TRIED EVERYTHING TURNED THEM ON & OFF BUT THEY CONTINUED TO STAY ON. I TRIED TO FIND THE FUSES BUT COULDN'T. SO I WENT TO WILTON MOTORS NEARBY & THE SERVICE DESK PERSON CAME OUT AND TOOK OUT THE FUSE FOR ME. I MADE A APPOINTMENT FOR THE NEXT DAY 06/14/07. LATER, I LOOKED UP THE PROBLEM ON THE INTERNET & FOUND NHTSA RECALL 04V046000. ON THE WAY TO THE DEALER ON 6/14/07 I CALLED THE 800 NUMBER FOR GMC TO VERIFY THE RECALL. I WAS TOLD THAT THIS VEHICLE WASN'T A PART OF THAT RECALL. I TOLD THE REPRESENTATIVE THAT THIS VEHICLE HAD THE SAME PROBLEM AS STATED IN THE RECALL O & IT WAS THE SAME MODEL YEAR. I ASKED TO SPEAK TO A SUPERVISOR , WHO TOLD ME THE SAME THING EXCEPT THAT SHE WOULD CONTACT THE DEALER, AND THERE. IF THERE WAS WATER IN THE MODULE IT WOULD BE COVERED UNDER THE WARRANTY, WHEN I CALLED ABOUT THE SUV I WAS TOLD IT WOULD COST $320.00, BUT BECAUSE GMC DIDN'T HAVE IT ON A OPEN RECALL I WOULD HAVE TO PAY. THEY HAVE TO ORDER THE MODULE & IT MUST GO BACK THERE TOMORROW 06/15/07. I CALLED THE 800 # AGAIN & LEFT A VOICE MAIL MESSAGE EXPLAINING WHAT THE REPRESENTATIVE SAID. WOULD FILE A LAW SUIT IF THIS WAS NOT COVERED UNDER THE RECALL. *AK
ELECTRICAL SYSTEMJune 13, 2007
THE ENVOY SPEEDOMETER REGISTERS 18 MPH IN THE PARKED POSITION. IT WILL NOT RETURN TO 0. I HAVE 45,000 MILES ON THE CLE AND IT HAS BEEN REGULARLY SERVICED BY THE SAME DEALERSHIP. *AK
ENGINE AND ENGINE COOLINGJune 7, 2007
I HAVE A 2003 GMC ENVOY WHICH DEVELOPED A PROBLEM WITH THE FAN CLUTCH GOING BAD WHICH AN EXTREMELY LARGE NUMBER OF PEOPLE WHO OWN THIS MODEL AND THE TRAILBRAZER HAD ALSO. THE DEALERSHIP SERVICE MANAGER TOLD ME THAT THEY WERE COMPLETELY BACKED UP FOR A FEW DAYS AND COULD NOT GET TO MY PROBLEM BUT WITHOUT EVEN CHECKING IT OUT, HE KNEW WHAT THE PROBLEM WAS AND SAID THEY HAVE HAD TO REPLACE MANY. I FEEL AS THOUGH THERE SHOULD BE A RECALL DUE TO THE HIGH VOLUME OF THIS PROBLEM. YOU CAN READ MANY HUNDREDS OF COMPLAINTS ABOUT THIS PARTICULAR PROBLEM AT THIS WEB SITE, HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_64655.HTML. THERE ARE NO TELLING HOW MANY MORE WOULD HAVE POSTED SUCH A COMPLAINT IF THEY HAD KNOWN OF THIS OR OTHER SITES TO DO SO.
FUEL SYSTEM, GASOLINEJune 6, 2007
SMELLED FUEL FOR SEVERAL WEEKS. IT GRADUALLY GOT WORSE, FROM JUST SMELLING IT WHEN I WAS OUTSIDE THE VEHICLE TO SMELLING INSIDE. TOOK TO GM DEALERSHIP IN TOWN. THE DEALERSHIP REPLACED THE FUEL SENDING UNIT. IT HAD CORRODED TO THE POINT THAT WHEN FUEL WAS PUMPING IT PUMPED FUEL ONTO THE TOP OF THE TANK. $750.00 WAS THE BILL. *TR
FUEL SYSTEM, GASOLINEMay 27, 2007
I OWN A 2003 GMC ENVOY XL AND AT TIMES SMELL STRONG GAS FUMES WHILE DRIVING THE VEHICLE. *TR
SERVICE BRAKES, AIR,AIR BAGSMay 15, 2007
WHILE TRAVELING AT OR LESS THAN 35 MPH, ON BRIGHT SUNNY DAY AND ON DRY PAVEMENT VEHICLE WOULD NOT STOP, BRAKE PEDAL WENT TO THE FLOOR. LET IT UP AND PRESSED IT TO THE FLOOR AGAIN WITHOUT SUCCESS. ON THIRD ATTEMPT JAMMED THE PEDAL TO THE FLOOR AND THE ENTIRE CAR LOCKED UP. THE STEERING WHEEL WOULDN'T TURN, AT LEAST ONE WHEEL LOCKED, HIT THE CAR THAT WAS STOPPED AT THE STOP LIGHT. EVEN AFTER STOPPING ONLY THE SERVICE ENGINE CHECK LIGHT AND THE STOP ENGINE LIGHT ILLUMINATED. THE BRAKE PEDAL REMAINED TO THE FLOOR , AND I COULDN'T NOT SHIFT INTO PARK UNTIL AFTER JAMMING ON THE PEDAL SEVERAL TIMES. 9000 IN DAMAGE TO THE VEHICLE, INCLUDING THE FRAME HAD TO BE PULLED, AND YET THE AIRBAG DID NOT DEPLOY. 4OOO MILES TO THE OTHER VEHICLE. NO INJURIES.*AK
Crash reported
NHTSA #10190844FUEL SYSTEM, GASOLINEMay 8, 2007
2003 GMC ENVOY XL, CHECK ENGINE LIGHT ON, SMELL OF FUEL, AND LEAK WHEN PARKED ON HILL. TOOK VEHICLE TO DEALER. IT WAS OUT OF WARRANTY, BUT REPLACED FUEL TANK, $979.11 REPAIR BILL. VEHICLE HAD 74,980 MILES ON IT AND HAD PROBLEMS FOR APPROXIMATELY 18,000 MILES BEFORE HAVING IT FIXED... DEALERSHIP SAID NOTHING ABOUT THE PROBLEM BEING POSSIBLY EPIDEMIC. *AK
VISIBILITYMay 8, 2007
BLOWER MOTOR STAYED ON WHEN VEHICLE WAS SHUT OFF. WOULD DRAIN BATTERY. DEALER REPLACED BLOWER CONTROL MODULE. $246.20 BILL OF REPAIRS. *AK
ELECTRICAL SYSTEMApril 12, 2007
DASH INDICATOR LIGHTS COME ON AND STAY ON WHEN TEMPERATURES ARE COLD, MOSTLY AIR BAG, ABS, PARKING BRAKE LIGHT, ALL GAUGES DO NOT WORK EXCEPT SPEEDOMETER. THIS PROBLEM HAS NO TREND OTHER THAN WHEN IT IS COLD OUTSIDE, COULD BE COINCIDENTAL. AT TIMES THE CHECK ENGINE LIGHT WAS ON WITH OTHER LIGHTS. MY VEHICLE ONLY HAD 18,000 MILES ON IT WHEN THIS STARTED, BUT THE 3 YEAR WARRANTY WAS OVER. GMC WILL NOT TROUBLESHOOT THIS PROBLEM UNLESS I PAY THEM ALMOST $100 TO START, AND THEN A HOURLY FEE. AT TIMES, THESE CONDITIONS EXIST AND THEN LATER THE INSTRUMENTS START WORKING. DOES NOT SEEM TO CORRELATE TO VEHICLE TEMPERATURE. LIGHTS OFTEN STAY ON DURING ENTIRE TRIP AND GAUGES ARE ALL OFF. WHEN EVERYTHING SUDDENLY STARTS WORKING CORRECTLY IT DOES NOT APPEAR TO BE BECAUSE OF A BUMP OR WARMING OF THE VEHICLE. IN DECEMBER I TOOK VEHICLE TO GMC, AND THE SERVICE REPRESENTATIVE INDICATED PROBLEMS ON WORK ORDER. HE PUT CHECK BATTERY, OF COURSE NO TROUBLESHOOTING TOOK PLACE. SINCE THEN I HAVE CONTACTED SEVERAL GMC DEALERSHIPS, THEY ALL WANT RIDICULOUS FEES TO CHECK IT OUT. THIS VEHICLE HAS BEEN KEPT IN THE HEATED GARAGE AND BARELY DRIVEN UNTIL JANUARY 2007. I THINK THIS IS A SAFETY ISSUE BECAUSE I DON'T KNOW IF IT COULD CAUSE A FIRE IN THE WIRING. WHEN THE GAUGES ARE OUT, IT IS NOT POSSIBLE TO SEE HOW MUCH GAS YOU HAVE OR IF OIL/WATER IS LOW. THERE IS NO WAY TO MONITOR THE FUNCTIONING OF THE VEHICLE, OR THE AIR BAGS OR THE BRAKE SYSTEM. *AK
VEHICLE SPEED CONTROLApril 7, 2007
SPEEDOMETER WAS NOT WORKING. TOOK 2003 GMC ENVOY TO DEALERSHIP 4 TIMES WHEN IT WAS UNDER WARRANTY AND TECHNICIAN SAID NOTHING WAS WRONG WITH SPEEDOMETER. HOWEVER, THE SPEEDOMETER STOPPED ON 50 MPH WHEN TRUCKWAS SITTING STILL, SOMETIMES HIGHER NUMBER. CALLED GMC REGARDING THE SPEEDOMETER, NO CALL BACK, AND THERE WAS NOTHING THEY COULD DO ABOUT. TRUCK IS CURRENT NOT UNDER WARRANTY. NOW HAVE TO PAY $800 OUT OF POCKET FOR REPAIRS. *AK
ELECTRICAL SYSTEMMarch 28, 2007
SPEEDOMETER FAILURE DURING HIGHWAY DRIVING. *JB
FUEL SYSTEM, GASOLINEMarch 27, 2007
I TOOK MY VEHICLE IN FOR SERVICE BECAUSE IT FAILED EMISSION TESTING AND THE REPAIR SHOP TOLD ME THAT THEY HAVE SEEN SEVERAL VEHICLES LIKE MINE WITH A SIMILAR PROBLEM. I FOUND THAT YOUR NHTSA ACTION NUMBER PE07014 IS THE PROBLEM THAT THE REPAIR SHOP FOUND. I UNDERSTAND THAT THE INVESTIGATION INTO THIS IS STILL OPEN. THE REPAIR SHOP TOLD ME TO CONTACT THE GMC DEALER BECAUSE THEY FELT THAT THE DEALER SHOULD STAND BEHIND THE PROBLEM AND IT IS A SAFETY ISSUE. WILL THIS BECOME A RECALL ISSUE AND WILL THE DEALER NEED TO REPLACE THE FUEL TANK AT THEIR EXPENSE? *JB
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHERMarch 27, 2007
FUEL PUMP MODULE (FUEL SENDING UNIT) CORRODES AND LEAKS FUEL. AND GIVE FAULTY READING AT THE GAS READING GAUGE. NOT ABLE TO CHECK IF TANK IS EMPTY. *JB
FUEL SYSTEM, GASOLINEMarch 19, 2007
2003 GMC ENVOY XL FUEL LEAK, MY 2003 ENVOY XL DEVELOPED A SMELL OF GAS, BECAME STRONGER AS TIME WENT BY. THE VEHICLE WAS TAKEN TO A GMC DEALER, WHO FOUND THAT THE FUEL PUMP MODULE WAS LEAKING BECAUSE OF CORROSION. WE HAD TO HAVE THE FUEL PUMP MODULE REPLACED AT A COST OF $953.10. THE VEHICLE HAD 40,754 MILES ON IT, AND IS 4 YEARS OLD. THE OLD PART IS NOT AVALIABLE, THE DEALER KEPT IT (MIKE SMITH BUICK GMC TRANSIT ROAD LOCKPORT N.Y.)
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,SEAT BELTS,STRUCTURE,WHEELS,EQUIPMENT,UNKNOWN OR OTHERMarch 12, 2007
2003 GMC ENVOY WITH A LIST OF PROBLEMS **NAR**CC THE CONSUMER BEGAN TO HEAR A KNOCKING AND PINGING IN THE ENGINE ON COLD STARTS AND FELT A HESITATION WHEN THE AUTOMATIC TRANSMISSION SHIFTED INTO GEAR. AFTER MANY COMPLAINTS, IT WAS FINALLY DISCOVERED THE ENGINE KNOCK WAS DUE TO SHORTER PISTONS IN THE RE-DESIGNED ENGINE AND THE HESITATION IN THE TRANSMISSION SHIFTING REQUIRED REPROGRAMMING. THE CONSUMER WAS TOLD HE WOULD HAVE TO LIVE WITH THE ENGINE KNOCK, BECAUSE IT COULD BE MORE TROUBLE TAKING THE ENGINE APART. ON A SEPARATE OCCASION, THE ENGINE STALLED DUE TO THE BATTERY DYING. FROM APRIL 2004 TO OCTOBER 2004 THE BATTERY FAILED SEVERAL TIMES AND HAD TO BE RE-CHARGED. DURING THAT SAME TIME THE ENGINE LIGHT ILLUMINATED AND EACH TIME IT HAPPENED, THE DEALER WOULD HAVE TO REPROGRAM THE ENGINE COMPUTER. THE RADIO WAS NOT FUNCTIONING PROPERLY WHICH PRIMARILY CONSISTED OF STATIC. THE DRIVER INFORMATION CENTER CONTROL KNOBS AS WELL AS THE RADIO KNOBS WORE OUT. THE FRONT CENTER CONSOLE WAS LOOSE. IT WAS DISCOVERED THAT THE ENGINE LIGHT WAS COMING ON BECAUSE THE THIRD STOP LIGHT THAT'S ON THE TOP OF THE LIFTGATE MALFUNCTIONED. THERE WAS A SHORT CIRCUIT IN THE STOP LIGHT. THE COOLING FAN BROKE, THE BRAKES AND THE LEFT FRONT HEAD LAMP HAD TO BE REPLACED. THE REAR TAIL LIGHTS, DIRECTIONAL AND SIGNAL LIGHTS HAVE BEEN REPLACED SEVERAL TIMES. THE LUG NUT BROKE WHILE A REPLACEMENT TIRE WAS BEING MOUNTED ON THE VEHICLE. THE FRONT STABILIZER LINKAGE WAS REPLACED. THE GAS TANK HAD TO BE REPLACED ALONG WITH THE FUEL LINES AND A SEAL ON THE TANK DUE TO A LEAK. THE SEAT BELT WAS DESIGNED POORLY AND THE BELT CUTS INTO THE CONSUMERS NECK. THE DRIVERS SIDE DOOR DIDN'T CLOSE PROPERLY, THE WINDSHIELD WIPERS WERE REPLACED WITHIN THE FIRST 2 YEARS. *JB
POWER TRAINMarch 5, 2007
AFTER HAVING SEVERAL PROBLEMS WITH MY 2003 GMC ENVOY XL SUCH AS BROKEN WINDOW, 4 WD BROKEN, AND MANY OTHER PROBLEMS I NOTICED A HUMMING NOISE. TOOK IT INTO THE DEALERSHIP TO BE SERVICED ALONG WITH A BAD SWITCH IN THE DRIVER'S SIDE DOOR PANEL AND WAS TOLD THE FRONT DIFFERENTIAL IS BAD. IT IS BEING FIXED NOW, BUT WAS TOLD BY SEVERAL OTHER MECHANICS THAT THIS SORT OF THING SHOULDN'T HAPPEN TO A NEW CAR AND GENERALLY THE DIFFERENTIAL SHOULD LAST THE LIFETIME OF THE VEHICLE. *JB
ELECTRICAL SYSTEMFebruary 22, 2007
ON 2/15/07 I WAS DRIVING TO WORK AT APPROXIMATELY 50MPH WHEN ALL OF A SUDDEN THE STEERING WENT OUT, BRAKES LOCKED UP, ALL GAUGES WENT ERRATIC BOUNCING FROM SIDE TO SIDE AND THE HEATER STARTED BLOWING COLD AIR UPON THIS HAPPENING I NEARLY WENT INTO A CREEK HOWEVER STRUGGLING DID MANAGE TO SAFELY GET THE VEHICLE OFF THE SIDE OF THE ROAD IN A DITCH. I HAD THE VEHICLE TOWED TO THE LOCAL DEALER WHEN UPON DIAGNOSIS THE SERVICE MANAGER INFORMED ME THAT THE IGNITION SWITCH HAD FAILED AND ALL OF THE ABOVE COMPONENTS WERE TIED INTO THE SWITCH. I AT MY OWN EXPENSE HAD THE IGNITION REPLACED AND THE RPM GAUGE STILL DOES NOT WORK. I CONTACTED GMC THE VERY DAY OF THE INCIDENT TO MAKE THEM AWARE OF THIS SAFETY ISSUE ONLY TO BE BOUNCED AROUND TO SEVERAL DIFFERENT OFFICES, NONE OF WHICH HAVE MADE THIS SAFETY ISSUE A TOP PRIORITY. I HAVE NOTATED EVERY CONVERSATION WITH EVERY PERSON THAT I HAVE SPOKEN TO AND WHAT WAS SAID. I DO NOT WANT TO HAVE TO TAKE THE LEGAL ROUTE, HOWEVER I AM PREPARED TO DO SO. WHEN IGNITION SWITCHES FAIL IT SHOULD NOT SHUT DOWN A VEHICLE IN THE MANNER THAT IT DOES. ALTHOUGH I WAS SUCCESSFUL AT NOT BEING INJURED OR INJURING ANYONE ELSE THAT WILL NOT ALWAYS BE THE CASE IN THIS TYPE OF FAILURE. *NM
Crash reported
NHTSA #10183234EXTERIOR LIGHTINGFebruary 15, 2007
I AM THE OWNER OF A 2003 GMC ENVOY. THERE IS CURRENTLY A RECALL ON SOME 2003 GMC ENVOYS REGARDING A TURN SIGNAL DEFECT NHTSA CAMPAIGN ID NUMBER 05V198000. WITH 286,478 POTENTIAL VEHICLES AFFECTED. I TOOK MY CAR IN AND IT IS NOT WITHIN THE VIN RANGE OF AFFECTED VEHICLES. ALTHOUGH MY VEHICLE DOSES INDEED HAVE THE INTERMITTENT INCORRECT TURN SIGNAL PROBLEM, GMC IS REFUSING TO HAVE IT FIXED BECAUSE OF MY VIN.*JB
FUEL SYSTEM, GASOLINEFebruary 1, 2007
GAS TANK FAILED. HAD TO REPLACE AT A COST OF OVER $1000 ON 2003 GMC ENVOY. HAVE GAS TANK WHICH FAILED - WAS RETRIEVED FROM DEALER WHEN CAR WAS PICK UP IF NHTSA IS INTERESTED. SHOULD NOT HAVE TO REPLACE A GAS TANK. *NM
FUEL SYSTEM, GASOLINEJanuary 26, 2007
A CRACKING HAS OCCURRED WHERE THE GASOLINE FILLER TUBE CONNECTS TO THE TANK. THAT CAUSED A VACUUM LEAK, WHICH CAUSED THE SERVICE ENGINE SOON LIGHT TO ILLUMINATE. DEALERSHIP HAS DIAGNOSED, AND CONFIRMED CRACKING AND ADVISED GASOLINE LEAKING COULD OCCUR AND RECOMMENDS REPLACING TANK. 1.VACUUM LEAK RENDERS GASOLINE TANK EMISSIONS SYSTEM INEFFICIENT. 2. IF GASOLINE LEAK OCCURS, IT IS THEN A FIRE HAZARD. THE DEALERSHIP COMMUNICATED TO US, HE HAS SEEN SIMILAR FAILURES IN THAT VEHICLE MODEL (GMC ENVOY). *NM
FUEL SYSTEM, GASOLINEJanuary 15, 2007
GASOLINE ODOR OUTSIDE AND INSIDE VEHICLE. DEALER FOUND SEVERE CORROSION OF FUEL PUMP MODULE, REQUIRING REPLACEMENT. THEY STATED IT WAS A COMMON FAILURE AND HAD MANY PRIOR EXAMPLES. *JB
FUEL SYSTEM, GASOLINEJanuary 11, 2007
I HAVE A 2003 GMC ENVOY XL. MY CHECK ENGINE LIGHT CAME ON. I HAD A MECHANIC HOOK HIS COMPUTER UP TO THE VEHICLE. THE CODE IT GAVE WAS A BAD GAS CAP. HE REPLACED THE GAS CAP AND RESET THE COMPUTER. TWO WEEKS LATER THE CHECK ENGINE LIGHT CAME BACK ON. I ALSO SMELLED GAS AFTER FILLING THE GAS TANK AND NOTICED GAS ON MY GARAGE FLOOR. I AM HAVING THE GAS TANK DROPPED AND CHECKED THIS WEEKEND. I WONDER HOW MANY OTHERS ARE HAVING THE SAME PROBLEM? *JB
ELECTRICAL SYSTEMJanuary 10, 2007
GMC ENVOY 55,000 MILES, SPEEDOMETER NO LONGER WORKS. ERRATIC BEHAVIOR, VARYING FROM REPORTING SPEED OF 30 MPH AT IDLE, TO 0 MPH ON THE HIGHWAY. *JB
FUEL SYSTEM, GASOLINEDecember 24, 2006
THE PLASTIC GAS TANK ON MY 2003 ENVOY XL IS CRACKED AT THE NECK GOING INTO THE TANK RELEASING GAS AND GAS FUMES. GAS IS LEAKING FROM THE CRACK AND COULD CAUSE THE VEHICLE TO CATCH FIRE AND/OR EXPLODE. *NM
VISIBILITYDecember 14, 2006
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS IN RAINY WET ROAD CONDITIONS, THE WINDSHIELD WIPER SYSTEM WOULD NOT TURN OFF, ONCE ACTIVATED. THE VEHICLE MUST BE STOPPED AND TURNED OFF, IN ORDER TO TURN OFF THE WIPERS. THE PROBLEM ONLY OCCURRED DURING RAINY CONDITIONS. THERE WAS A NHTSA RECALL, #04V046000, REGARDING THE VISIBILITY: WINDSHIELD WIPER/WASHER. THE SERVICE DEALER AND THE MANUFACTURER WERE CONTACTED, AND DETERMINED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CONTACT EXPRESSED CONCERN THAT THE WIPER PROBLEM COULD WORSENED AND POSE A RISK TO SAFETY.
EXTERIOR LIGHTINGNovember 30, 2006
DT*: THE CONTACT STATED THE BRAKE LIGHTS WERE LOOSE AND BECAME INOPERABLE. A NHTSA RECALL, #04V527000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE EXTERIOR LIGHTING; BRAKE LIGHTS HOWEVER; THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR UNDER THE RECALL.
VEHICLE SPEED CONTROLNovember 13, 2006
DT*: THE CONTACT STATED THAT THE SPEEDOMETER STOPPED WORKING ON A CONSISTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE FAULTY SPEEDOMETER WAS CAUSED BY A MANUFACTURE DEFECT OF THE INSTRUMENT PANEL AND CLUSTER. THE SPEEDOMETER NEEDED TO BE REPLACED. THE MANUFACTURE WAS NOTIFIED. THE VEHICLE HAS NOT BEEN REPAIRED NOR REPLACED. THE CONTACT FOUND MANY COMPLAINTS (EXAMPLE: #10096707) CONCERNING THE ELECTRICAL SYSTEM.*AK
FUEL SYSTEM, GASOLINENovember 12, 2006
IN THE PAST THREE WEEKS I HAVE SMELLED GAS AND STARTED GETTING A CHECK ENGINE LIGHT DID ALL THE NECESSARY STEPS TO CORRECT THE PROBLEM COME TO FIND OUT THE FILLER NECK IS BROKEN AWAY FROM THE TANK THAT HAS A HUGE POTENTIAL OF A FIERY REAR-END CRASH. CURSING THE NET IT SEEMS I AM NOT THE ONLY ONE AND FROM SOME OF THE COMMENTS HAVE LEAD ME TO BELIEVE THAT IT IS A COMMON PROBLEM OUT THERE . IS THERE SOME WAY TO GET GM TO FIX THEIR PROBLEM WITH THEIR GAS TANK? *JB
POWER TRAINNovember 6, 2006
THE TRANSMISSION FAILED IN MY 2003 GMC ENVOY WITH 82,000 MILES. THE PROBLEM APPEARS TO THE SUNSHELL GEAR WHICH SEEMS TO BE A COMMON FAILURE WITH THIS TRANSMISSION. BECAUSE THE TRANSMISSION WAS DOWNSHIFTING HARD, I TOOK THE CAR TO A GMC DEALER LESS THAN 1000 MILES AGO TO HAVE THE TRANSMISSION LOOKED AT. I WAS TOLD MY THE DEALER THAT THERE WAS A PROBLEM BUT NOT TO WORRY ABOUT IT. NOW THE TRANSMISSION HAS NO REVERSE AND THE REPAIR ESTIMATE IS $1,800. *JB
POWER TRAINNovember 6, 2006
I SMELLED SOMETHING BURNING AFTER I PARKED MY 2003 GMC ENVOY XL IN THE GARAGE. AFTER INSPECTING, NOTICED TRANSMISSION FLUID LEAKING ON GROUND. TOWED TO MECHANIC. TOLD TRANSMISSION COOLER HOSE WAS LAYING NEXT TO CATALYTIC CONVERTER - NOT SECURED. HEAT FROM CC RUBBED HOLE IN TC HOSE AND THEREFORE COULD HAVE IGNITED VEHICLE. SINCE I HAD PARKED IN THE GARAGE, IT ALSO COULD HAVE BURNED MY OTHER VEHICLE AND OUR HOUSE. MECHANIC REPLACED HOSE AND SECURED. GMC WILL NOT ACKNOWLEDGE THIS IS A PROBLEM SINCE I DID NOT TAKE IT TO A DEALER FOR REPAIR AND THEY CANNOT FIND ANY RECALL OR BULLETIN ON THIS PROBLEM. *JB
VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMNovember 3, 2006
SPEEDOMETER PEGGED OUT, ACTING ERRATIC...NO WARNING; JUST STARTED WHILE DRIVING AROUND 35 MPH. SPEEDOMETER DOES NOT WORK ! RECALL PLEASE ! *JB
FUEL SYSTEM, GASOLINEOctober 28, 2006
CHECK ENGINE LIGHT HAS BEEN ON, TOLD TO GET NEW GAS CAP, MONTHS LATER SAME PROBLEM, ALTHOUGH THIS TIME MECHANIC FOUND A CRACK IN THE NECK OF THE HOSE THAT GOES INTO GAS TANK. AS I SEE IN THIS SECTION, APPEARS TO BE A COMMON PROBLEM. $800 LATER, I HOPE GMC WILL ACKNOWLEDGE THE FLAW AND ISSUE A RECALL? WILL THIS HAPPEN WITH MY NEW TANK TOO? *NM
FUEL SYSTEM, GASOLINEOctober 24, 2006
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH DURING NORMAL ROAD CONDITIONS IN A SCHOOL ZONE, THE GAS LIGHT ILLUMINATED AND A GAS ODOR FUMIGATED THE VEHICLE. IT WAS TAKEN TO THE DEALER, WHO DETERMINED THAT THERE WAS A CRACK IN THE GAS TANK WHICH LEAKED VAPORS AND THE GAS TANK NEEDED TO BE REPLACED. NO REPAIRS WERE MADE. UPDATED 12/01/06. *JB
FUEL SYSTEM, GASOLINEOctober 24, 2006
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS, THE CHECK ENGINE LIGHT ILLUMINATED, AND A WARNING SIGNAL DISPLAYED ON THE VEHICLE'S PANEL. ALSO, THE CONTACT SMELLED GAS FUMES IN AND AROUND THE VEHICLE. IT WAS TAKEN TO A DEALERSHIP, WHO DETERMINED THAT THE FUEL TANK HAD A LEAK; THE FILLER NECK WAS DETACHED FROM THE TANK. THE FUEL TANK WAS REPLACED WHICH CORRECTED THE PROBLEM. UPDATED 12/1/2006 - THE FILLER NECK DID NOT CONNECT PROPERLY TO THE TANK WHICH WAS FOUND WHEN THE TANK PRESSURIZED. THE CONSUMER FELLS THAT THE CONNECTION OF THE NECK AND TANK IS A DESIGN FLAW. *NM
VISIBILITYSeptember 23, 2006
THERE IS A RECALL ON ERRATIC WIPER OPERATION IN MY 2003 GMC ENVOY. BUT BECAUSE MY VIN NUMBER WASN'T INCLUDED IN THE RECALL, THEY WILL NOT FIX IT. I HAVE TO PAY FOR IT, IF I WANT FIXED. SOMETIMES THE WIPERS DON'T SHUT OFF IF TOO MUCH MOISTURE GETS IN THE WIPER MODULE. SHOULD BE AN OPEN RECALL. *NM
ENGINE AND ENGINE COOLING,EQUIPMENTSeptember 23, 2006
AIR CONDITIONING RUNS HOT- THERE IS A TECHNICAL SERVICE BULLETIN OUT FOR THIS BUT IT NEEDS TO BE AN OPEN RECALL TO BE FIXED--- NEEDS REFLASH FOR CONTROL HEAD-THAT'S WHAT MY MECHANIC SAID. *NM
FUEL SYSTEM, GASOLINESeptember 11, 2006
WHEN I FILL MY ENVOY WITH GAS, IT WILL NOT STOP WHEN IT IS FULL. THE GAS THEN SPILLS OVER ONTO THE SIDE OF THE SUV AND CAUSES ME TO CLEAN IT IMMEDIATELY AND SMELL LIKE GAS. I KNOW THAT IT IS THE SUV AND NOT THE PUMP BECAUSE IT DOESN'T HAPPEN WITH MY OTHER VEHICLE AT THE SAME PUMP. *JB
EXTERIOR LIGHTINGSeptember 6, 2006
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON THE HIGHWAY THE BRAKE LIGHT ON TOP OF THE REAR WINDOW FELL OFF. THE DEALER WAS ALERTED. UPDATED 9/20/2006 - *NM
FUEL SYSTEM, GASOLINEAugust 29, 2006
A PLASTIC GAS TANK THAT WAS INSTALLED NEW ON MY 2003 GMC ENVOY CRACKED AND IS RELEASING FUEL FUMES. *NM
VISIBILITYJuly 18, 2006
(1) EVENTS LEADING UP TO THE FAILURE, - (A) REGULATOR IN DRIVER SIDE MIDDLE SEAT DOOR WINDOW REGULATOR FAILED PRIOR TO 36000 AND - (B) PASSENGER SIDE MIDDLE SEAT DOOR WINDOW REGULATOR FAILED AT 43000 MILES (2) A- WINDOW FAILED TO OPERATE AT NO CHARGE B- NEW REGULATOR INSTALLED - $200 + CHARGE (3) PARTS REPLACED FOR PRIOR TO WARRANTY CHARGE OVER $200 FOR SECOND FAILURE. *NM
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VISIBILITYJuly 12, 2006
GAS TANK BACK SPITS WHEN FILLING AT STATION...GOES ALL OVER GROUND REAR ACCESS WINDOW POPS OPEN WHEN DRIVING PASSENGER WINDOW MECHANISM BROKEN AND GLASS PIECES FORMED IN DOOR. MECHANISM FAILED TO RAISE AND LOWER THE WINDOW...CAUSING A GRINDING SOUND. REPLACEMENT WAS COSTLY AND UNECESSARY FOR ME THE CAR OWNER. SHOULD WORK FOR YEARS WITHOUT FAILURE. *JB
FUEL SYSTEM, GASOLINEJuly 11, 2006
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH THE VEHICLE STALLED AND WAS MANEUVERED OFF THE ROAD. WHEN THE VEHICLE WAS BEING PREPARED TO BE TOWED THE TOWMAN NOTICED GAS LEAKING. THE DEALER CONFIRMED THE LEAK AND DETERMINED THE TANK SHIFTED CAUSING THE GAS LINE TO CRACK. THE DEALER REPLACED THE ENTIRE GAS TANK WHICH CORRECTED THE PROBLEM.
POWER TRAINJuly 6, 2006
PARKED 2003 GMC ENVOY AT WORK. LEFT WORK, UNABLE TO START TRUCK. STARTER DID NOT ENGAGE. UNABLE TO MOVE TRANSMISSION FROM PARK TO NEUTRAL WITH KEY IN ON POSITION AND FOOT ON BRAKE. TRUCK IS STUCK IN PARK. *JB
EXTERIOR LIGHTINGJuly 6, 2006
DT*: THE CONTACT STATED, THERE HAVE BEEN FOUR FAILURES TO THE EXTERIOR TURN SIGNALS AS WELL AS THE BRAKE LIGHTS. THE VEHICLE WAS TAKEN TO A DEALER FOR A RECALL NOTICE WHERE THE EXTERIOR LIGHTS WERE REPLACED, BUT THE PROBLEM CONTINUED. WHILE DRIVING AT 35 MPH, THE LEFT TURN SIGNAL WAS ENGAGED BEFORE MAKING A LEFT HAND TURN BUT THE EXTERIOR LIGHT WOULD NOT ILLUMINATE. THE FAILURE OF THE EXTERIOR LIGHTS RESULTED IN THE CONTACT'S VEHICLE BEING STRUCK ON THE DRIVERS SIDE DOORS CAUSING MINOR DAMAGE. NO POLICE REPORT WAS FILED. *AK
Crash reported
NHTSA #10161631ELECTRICAL SYSTEMJuly 5, 2006
IGNITION SWITCH FAILURE 2ND TIME. THE VEHICLE WILL NOT SHIFT OUT OF FIRST GEAR. THEN YOU COULD NOT PUT THE CAR IN PARK. *NM
SEATSJune 22, 2006
DT*: THE CONTACT STATED WHILE DRIVING AT ANY GIVEN SPEED ON NORMAL ROAD CONDITIONS, THE CONTACT'S POWER SEAT MOVED BY ITSELF. BECAUSE IT HAPPENED UNEXPECTEDLY, IT CREATED UNSAFE DRIVING CONDITIONS. THE SEAT CAN BE MANUALLY RESET HOWEVER RESETTING THE SEAT WOULD NOT PREVENT THE MALFUNCTIONING FROM RECURRING. WHEN THE INCIDENTS FIRST OCCURRED, THE VEHICLE WAS UNDER WARRANTY. THE VEHICLE WAS TAKEN TO THE DEALER ON 5/12/06 AND HAS BEEN THERE FOR 37 DAYS SO FAR WITH NO REPAIRS.
FUEL SYSTEM, GASOLINEJune 2, 2006
WHEN FILLING MY GAS TANK, I HAVE HAD A FEW ISSUES WITH THE PUMP SHUTTING OFF TOO QUICKLY AS IF THE TANK IS FULL. HOWEVER, I HAVE ALSO HAD THE OPPOSITE AT ONE PARTICULAR GAS STATION. EACH TIME I GOT TO THIS PARTICULAR STATION, THE GAS PUMP CLICKS OFF, BUT GAS CONTINUES TO FLOW AND SPILLS INTO THE TANK AND ALL OVER THE VEHICLE. THIS ONLY HAPPENS WITH MY GMC ENVOY AND NOT ANY OTHER FAMILY OR FRIENDS' VEHICLES AT THE SAME GAS STATION. IT HAPPENS EACH AND EVERY TIME WITH THE ENVOY SO WE HAVE HAD TO STOP USING THAT STATION FOR THE ENVOY FILL-UPS. AFTER SEEING THE MANY COMPLAINTS ABOUT THE CRACKED GAS HOSE AND ISSUES WITH LEAKS, I WANTED TO MAKE SURE THAT SOMEONE KNOWS THERE ARE A LOT OF PROBLEMS WITH THE GAS TANKS ON THE ENVOYS. I AM VERY CONCERNED THAT THE DESIGN OF THE GAS TANK AND ASSEMBLY IS A FAULTY DESIGN AND WILL RESULT IN INJURIES. *JB
STRUCTUREMay 30, 2006
I OPENED UP MY HATCHBACK AND HEARD A NOISE LIKE SOMETHING IS BREAKING. I CLOSED THE HATCHBACK AND LOOKED ABOVE TO SEE IF THERE WAS SOMETHING STUCK ABOVE IN THE HATCHBACK DOOR. THERE WAS NOTHING THERE AND NOTHING FOUND TO BE BROKEN. I AGAIN TRIED TO OPEN IT AND AGAIN HEARD A CLICKING, CRACKING, BREAKING TYPE NOISE. I CALLED THE DEALER AND THEY SAID THEY WOULD LOOK AT IT. ALTHOUGH I HAD JUST BOUGHT MY CAR THEY REFUSED TO REPAIR THIS BECAUSE THEY SAID IT WAS NOT COVERED BY MY WARRANTY BECAUSE IT IS CONSIDERED "COSMETIC". I WAS TOLD THERE IS SOMETHING WRONG WITH THE HINGES THAT HOLD THE DOOR. THAT DOES NOT SOUND COSMETIC. I WAS ALSO TOLD THAT THE DOOR COULD FALL OFF AT ANYTIME (NOT SURE IF THIS IS TRUE OR A SCARE TACTIC TO GET ME TO SPEND BIG BUCKS TO GET IT FIXED) BUT THAT ALSO DOES NOT SOUND LIKE SOMETHING COSMETIC. IT SOUNDS MUCH MORE SERIOUS TO ME AND I AM PRETTY UPSET THAT THEY ARE NOT RECALLING THIS SINCE IT SEEMS LIKE A SERIOUS ISSUE THAT I WAS TOLD IS A COMMON OCCURRENCE IN MY TYPE OF VEHICLE. *JB
STEERINGMay 21, 2006
MAKING A U TURN IN AN "03 GMC ENVOY. POWER STEERING WENT OUT AND ALMOST LOST CONTROL OF AUTOMOBILE. THE VEHICLE HAS ONLY 39,00 MILES ON IT. *JB
FUEL SYSTEM, GASOLINEMay 19, 2006
DT*: THE CONTACT STATED WHILE PUMPING FUEL INTO THE TANK, GASOLINE WAS NOTICED DRIPPING UNDER THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THERE WAS A CRACK AT THE BASE OF THE FILLER PIPE AND THE TANK NEEDED TO BE REPLACED. *AK
LATCHES/LOCKS/LINKAGESMay 10, 2006
REAR HATCH COVER FOR 2003 GMC ENVOY XL, IN WINTER CLIMATES, SNOW THEN ICE COLLECTS AND IT CAN BREAK, POTENTIALLY COME OFF GOING DOWN THE HIGHWAY, COULD IT CAUSE AN ACCIDENT? HASN'T HAPPENED YET, BUT THEY STILL HAVE NOT CHANGED THE DESIGN, AND ACCORDING TO FORMER SERVICE WRITER AT LOCAL DEALERSHIP,THEY HAVE REPAIRED OR REPLACE SEVERAL. FIRST REPAIR CONSISTS OF USING ADHESIVE UNDER HATCH, DOESN'T LAST LONG. I CONSIDER IT A DESIGN DEFECT, THAT SHOULD BE CHANGED, AGAIN WOULD ONLY BE A PROBLEM IN WINTER CLIMATE AREAS. INCIDENT DATE IS DATE SCHEDULE FOR REPLACEMENT OF PART. *JB
ELECTRICAL SYSTEMMay 3, 2006
EVERY TIME YOU EXIT THE VEHICLE AND CLOSE THE DOOR OR TOUCH ANY THING THAT IS METAL AFTER EXITING THE CAR YOU GET SHOCKED....SPARKS FLY. I AM CONCERNED THAT SOMEDAY I WILL BE PUMPING GAS AND ONE OF MY CHILDREN IS GOING TO GET OUT OF THE CAR AND TOUCH SOMETHING AND SPARK AN EXPLOSION OR FIRE. *NM
4 injury(ies)
NHTSA #10156690POWER TRAINApril 15, 2006
I HAVE A GMC ENVOY 4WD, ON 2 OCCASIONS THE VEHICLE HAS LOCKED THE GEAR INTO 4WD AND 4HI. VEHICLE WILL NOT RESPOND TO COMMAND TO SHIFT GEARS TO NORMAL DRIVING IN 2WD. IN TURN THIS LEADS TO PROBLEM WITH THE VEHICLE BRAKING SYSTEM--VEHICLE TAKES TOO LONG TO STOP DURING NORMAL BRAKING. THE VEHICLE ALSO BECOMES VERY UNSTABLE ON THE ROAD--KEEPS SHIFTING SIDES MAKING HARD TO KEEP THE VEHICLE IN A STRAIGHT ALIGNMENT DURING DRIVING. I HAD THE VEHICLE INSPECTED BY A GMC AUTHORIZED DEALER IN NOVEMBER, 2005 AT WHICH POINT THEY FOUND OUT THAT THERE WAS A PROBLEM WITH THE TRANSFER CASE WHICH CAUSES IT TO BREAK APART. THIS IN TURN CAUSES ALL THE OTHER SYSTEMS IN THE VEHICLE TO MALFUNCTION BECAUSE IT'S A COMPUTERIZED SYSTEM. THE TRANSFER CASE WAS REPLACED WHICH TEMPORARILY FIXED THE PROBLEM UNTIL FEB, 2006 AND THE SAME PROBLEM RECURRED. I HAVE MADE GMC AWARE OF THE PROBLEM AND THEY REFERRED ME TO THE DEALER. ON SPEAKING WITH THE DEALER I BECAME AWARE THAT THIS IS AN ONGOING PROBLEM WITH GMC ENVOY AND THE DEALER IS AWARE OF THE PROBLEM. THE ONLY WAY GMC IS RESOLVING THE PROBLEM IS REFERRING CUSTOMERS TO THE DEALER FOR A REPLACEMENT ON THE TRANSFER CASE--WHICH HAPPENS TO BE THE SAME ONE THAT KEEPS MALFUNCTIONING. AT THIS POINT GMC DOES NOT HAVE A DIFFERENT TRANSFER CASE THAT WILL RESOLVE THE ISSUE ONCE AND FOR ALL. GMC IS ALSO WILLING TO FIX YOUR VEHICLE AS LONG AS IT'S UNDER WARRANTY BUT ONCE IT'S OUT OF WARRANTY AND THE PROBLEMS WITH THE TRANSFER CASE PERSIST, YOU HAVE TO PAY OUT OF POCKET. GMC IS AWARE OF THIS PROBLEM WITH THE TRANSFER CASE BUT THEY ARE NOT LETTING THE CONSUMERS KNOW. *NM
LATCHES/LOCKS/LINKAGESApril 10, 2006
DT*: THE CONTACT STATED ON 10-14-04 BOTH REAR DOOR LATCHES WERE REPLACED BECAUSE THE DOORS WERE FAILING TO LOCK. IN 2-06 THE CONTACT RECEIVED A RECALL LETTER CONCERNING THE LATCHES/LOCKS AND LINKAGES; NHTSA RECALL # 05V494000. ON 3-13-06 THE DEALERSHIP REPLACED THE WEATHER STRIPPING AROUND THE REAR DOORS AND INSPECTED THE VEHICLE FOR CORROSION ON THE LATCHES. THE DEALERSHIP DETERMINED THERE WAS NO CORROSION ON THE LATCHES. ON 4-8-06 WHILE DRIVING AT 40 MPH, AS THE CONTACT WAS MAKING A RIGHT TURN, THE PASSENGER SIDE REAR DOOR FLEW OPEN, CAUSING EXTENSIVE DAMAGE TO THE FRONT PASSENGER DOOR AND TO THE REAR PASSENGER DOOR. BOTH CHILD SAFETY LOCKS WERE ENGAGED AT THE TIME OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE DEALERSHIP ON 4-08-06.
PARKING BRAKEApril 4, 2006
DT*: THE CONTACT STATED THE PARKING BRAKE IS INOPERABLE. THE VEHICLE HAS BEEN TO THE DEALERSHIP, BUT THERE IS NO REPAIR AVAILABLE.
ENGINE AND ENGINE COOLINGMarch 29, 2006
THE ENGINE ON MY 2003 ENVOY XL CAUGHT FIRE AND THE CAR WAS COMPLETELY ENGULFED BY THE FIRE. THE INCIDENT OCCURRED AFTER DRIVING UP A ROAD RISING 1500 VERTICAL FEET OVER A DISTANCE OF 3.5 MILES. NO WARNING LIGHTS CAME ON BEFORE SOMEONE OUTSIDE THE CAR ALERTED US TO THE FIRE. THE VEHICLE HAD 36000 MILES ON IT AND HAD RECENTLY HAD ALL THE RECOMMENDED SERVICE COMPLETED INCLUDING OIL CHANGE AND TRANSMISSION AND FUEL SYSTEM FLUSHES. THE ONE ISSUE WHICH THE GMC DEALER HAD BEEN UNABLE TO FIX WAS A LEAK TO THE FRONT PINION SEAL. THE DEALER HAD THE CAR FOR TWO DAYS AND COULD FIND NO PROBLEM EVEN THOUGH A VERY REPUTABLE REPAIR SHOP HAD ALERTED US TO THE PROBLEM WHILE PERFORMING THE OTHER MAINTENANCE AND SUGGESTED THAT WE HAVE THE DEALER ADDRESS THE PROBLEM WHILE THE CAR WAS UNDER WARRANTY. AFTER THE DEALER SAID THERE WAS NOTHING THEY COULD DO I WAS TOLD BY A SERVICE MANAGER THAT HE DIDN'T WANT TO REPLACE THE SEAL BECAUSE IF IT WAS SOMETHING ELSE IT WOULD HAVE BEEN A WASTE OF MONEY TO REPLACE THE SEAL. THE FIRE SEEMED TO ORIGINATE FROM A LOCATION A QUARTER OF THE WAY IN FROM THE PASSENGER BUMPER ABOUT AS FAR BACK AS THE TIRE. SINCE THIS INCIDENT HAPPENED WITHIN THE LAST TWELVE HOURS I DON'T KNOW WHAT THE CAUSE COULD BE. OUR INSURANCE AGENT'S CLAIMS ADJUSTER WILL BE LOOKING INTO THIS I'M SURE. THERE DOESN'T APPEAR TO BE ANY RECALL RELATED TO THIS ISSUE. WE HAD SEVEN PEOPLE IN THE CAR TODAY INCLUDING 3 CHILDREN AND 2 SENIOR CITIZENS. LUCKILY EVERYONE WAS ABLE TO GET OUT UNHARMED BUT WE HAD NO WARNING. HAD WE NOT BEEN IN A LOCATION WHERE SOMEONE SAW THE FIRE AND ALERTED US I DON'T KNOW WHAT WOULD HAVE HAPPENED. WHAT CAN WE DO TO FIND THE CAUSE AND MAKE SURE IT DOESN'T HAPPEN TO SOMEONE ELSE? *NM
Fire reported
NHTSA #10154048FUEL SYSTEM, GASOLINEMarch 21, 2006
SERVICE ENGINE SOON LIGHT CAME ON, SMALL EMISSIONS FUEL LEAK, DEALERSHIP WANTED TO REPLACE FUEL TANK, OBVIOUS DESIGN FLAW, HOPING FOR RECALL. *NM
STRUCTUREMarch 15, 2006
I TOOK MY 2003 GMC ENVOY TO THE DEALER TO HAVE THE BACK LIFT GATE CHECKED BECAUSE I NOTICED THAT THE PLASTIC SHIELD ON TOP DID NOT SEEM TO BE ALIGNED CORRECTLY AND WHEN I OPEN THE LIFT GATE IT MAKES A CRACKING SOUND. I WAS INFORMED BY MY DEALER THAT THE BRACKETS THAT SECURE THE LIFT GATE ARE SEPARATING AND NEED TO BE REPLACED. I HAVE NOT HAD A CRASH OR INJURY YET RELATED TO THIS. *NM
ENGINE AND ENGINE COOLINGMarch 14, 2006
DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT 5 MPH OR LESS THE ENGINE STALLS WITHOUT WARNING. THE DEALERSHIP WAS ALERTED. UPDATED 04/14/06. *JB
SERVICE BRAKES, HYDRAULICFebruary 16, 2006
1. NORMAL WINTER DRIVING IN NORTHEASTERN OHIO. 2. ANTI LOCK BRAKE SYSTEM FAILED TO OPERATE. THE RESULT WAS IMMEDIATE LOSS OF CONTROL OF THE VEHICLE, CAUSING IT TO SLIDE INTO ONCOMING TRAFFIC ON A RURAL COUNTRY ROAD WHERE IT WAS STRUCK BY AN ON COMING CAR. 3. THE CAR IS TOTALED AS ASSESSED BY THE INSURANCE COMPANY, NO REPAIRS MADE. *NM
Crash reported3 injury(ies)
NHTSA #10150423LATCHES/LOCKS/LINKAGESFebruary 13, 2006
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH THE DRIVER SIDE REAR DOOR FLEW OPEN AND WOULD NOT CLOSE. THE INDEPENDENT REPAIR SHOP DETERMINED THERE WAS CORROSION ON THE DOOR LATCH FROM ROAD SALT BUILD UP. THE DOOR LATCH WAS REPLACED. THE PASSENGER SIDE REAR DOOR REQUIRED MORE FORCE TO OPEN. THERE IS A NHTSA RECALL, # 05V494000, REGARDING THE DOOR LATCHES. THE VEHICLE HAD THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 3/3/2006 - *NM
SERVICE BRAKES, HYDRAULICFebruary 12, 2006
2003 GENERAL MOTORS GMC ENVOY XL DID NOT PROVIDE SUFFICIENT BRAKING WHEN BRAKES WERE STRONGLY APPLIED IN A LOW SPEED (10-15 MPH) SUDDEN STOP RESULTING IN A MINOR FRONT END COLLISION WITH THE BACK OF ANOTHER VEHICLE THAT CAME TO AN ABRUPT STOP. EVEN THOUGH THE BRAKE PEDAL WAS STRONGLY APPLIED, THE VEHICLE TOOK MORE DISTANCE TO STOP THEN EXPECTED. VEHICLE WAS TAKEN TO DEALERSHIP FOR INSPECTION, BUT DEALERSHIP DID NOT ACKNOWLEDGE FINDING ANY PROBLEM. THIS VEHICLE DOES NOT HAVE ADEQUATE STOPPING POWER IN EMERGENCY SITUATIONS. *JB
Crash reported
NHTSA #10150053ENGINE AND ENGINE COOLINGJanuary 25, 2006
VEHICLE OVERHEATING EVIDENT WHEN TRAVELING FOR LONG DISTANCES; WITH REPEATED CHECKING STARTING WITH THE DEALER, THEY WERE UNABLE TO CONFIRM DIAGNOSIS OF PROBLEM WHICH REPEATEDLY GOT WORSE AND AFTER CHECKING WITH A REPUTABLE REPAIR SHOP PROBLEM HAS TO DO WITH GASKET PROBLEM AND CYLINDER HEAD WARPING .*AK
VEHICLE SPEED CONTROLJanuary 24, 2006
DT*: THE CONTACT STATED THE SPEEDOMETER STOPPED WORKING WITHOUT WARNING. THE DEALERSHIP DETERMINED THE SPEEDOMETER CLUSTER NEEDS TO BE REPLACED. UPON DRIVING OUT OF TOWN FOR A FEW HOURS THE SPEEDOMETER READ 120 MPH IN PARK. THE CONTACT TOOK THE VEHICLE TO THE ORIGINAL GMC DEALERSHIP AND SERVICE DEPARTMENT. THEY DETERMINED IT WAS THE CLUSTER THAT NEEDED TO BE REPLACED, AND THAT IT WOULD BE 6-8 WEEKS UNTIL THE PART WOULD BE AVAILABLE BECAUSE IT WAS ON BACK ORDER DUE TO THE HIGH VOLUME OF ENVOYS AND YUKONS THAT CLUSTERS NEEDED TO BE REPLACED. THE CONTACT FELT THAT IF A NUMBER OF GMC VEHICLES HAD FAULTY CLUSTERS THEN PERHAPS IT SHOULD BE RECALLED FOR AT LEAST FOR SUB STANDARD REASONS, IF NOT FOR SAFETY REASONS. *AK
ELECTRICAL SYSTEMJanuary 17, 2006
OCTOBER-03 TO MARCH-04, BETWEEN 800 AND 3000 MILEAGE: SEVERAL DUAL AUTOMATIC CLIMATE CONTROL SYSTEM PROBLEMS. TEMPERATURE WOULD RUN BERSERK (VERY HOT IN COLD WEATHER WHEN SET AT 55F, NO AC IN HOT WEATHER). THE RADIO WOULD LOOSE ITS PRESET STATIONS. DEALER COULD NOT IDENTIFY PROBLEM (NO CODE WAS SET) AND TOLD ME TO RETURN WHEN CONDITION REPEATS WITHOUT TURNING OFF THE ENGINE. HE FINALLY FOUND A CODE INDICATION COMMUNICATION INTERRUPTION AND LOW BATTERY VOLTAGE. NO ACTION WAS TAKEN. THE PROBLEM RESURFACED TEMPORARILY AGAIN IN SUMMER OF 2005. *NM
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEMJanuary 17, 2006
1) SEQUENCE OF EVENTS - NOTHING HAPPENS WHEN WE TRY TO START. -BATTERY VOLTAGE OK, AUTO-HEADLIGHTS ON, BRIGHT - INSTRUMENT PANEL COMPLETELY DEAD -2 HOURS LATER, INSTRUMENT ON THE MILES PER HOUR INSTRUMENT IS GOING WILD, BACK AND FORTH FINALLY SETS AT ZERO, NOW ENGINE WILL START. CHECK ENGINE LIGHT IS ON FOR THE FIRST TIME - RADIO LOOSES PRESET STATION MEMORY 2) IT STARTED ABOUT A WEEK; WE HAD PROBLEMS STARTING THE WARM ENGINE. 3) AUTOMATIC CLIMATE CONTROL IS WORKING SORT OF, SOMETIME NOT 4) THE CHECK OIL CAME ON, AT THAT TIME THERE WAS PLENTY 5) THE BACKUP MIRROR OPTION IS ALWAYS LOOSING THE INPUT 6) TRANSMISSION PROBLEM LIGHT WAS ON FOR A DAY SOME TIME AGO WHILE DRIVING IN SB AND IN 2 WD, CALLED YOUR SERVICE AND WAS TOLD TO IGNORE THE DEALER REPLACED THE IGNITION SWITCH, A SUPERFICIAL FIX AS IT TURNED OUT LATER WHEN THE IGNITION SWITCH WAS REPLACED AGAIN. THE CAUSE OF THE PROBLEM WAS NOT IDENTIFIED. *NM
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMJanuary 17, 2006
THE VEHICLE WAS IN SERVICE 3 TIMES WITHIN 14 DAYS, GM SAYS THE PROBLEM WAS THE IGNITION SWITCH, I SAY THE SOURCE OF THE PROBLEM HAS NOT BEEN FIXED. ENGINE STALLED 6 TIMES IN MOVING TRAFFIC, THE "ABS" WARNING LIGHT IS ON, SOME TIME THE "CHECK ENGINE SOON" LIGHT COMES ON. DEALER REPLACES THROTTLE BODY INJECTION ASSEMBLY. NEXT DAY THE VEHICLE STALLS AGAIN WITH SAME SYMPTOMS. DEALER REPLACED IGNITION SWITCH AGAIN. !4 HOURS LATER ENGINE STALLS IN MOVING TRAFFIC. DEALER INSTALLS EVENT RECORDING DEVICE, ENGINE STALLS AND IDENTIFIED LOW IGNITION VOLTAGE (6.7 VS 13.6 VDC). SOURCE OF PROBLEM COULD NOT BE IDENTIFIED, DEALER SAYS VEHICLE IS SAFE TO DRIVE. WE FILED A LEMON LAW CLAIM. *NM
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLJanuary 12, 2006
DT: THE CONTACT STATED WHILE DRIVING, THE REDUCE POWER ENGINE AND OIL PRESSURE LOW, CHECK ENGINE IGHTS ILLUMINATED. THE VEHICLE STOPPED, ALTHOUGH, THE ENGINEWAS STILL RUNNING. THE DEALERSHIP WAS UNABLE TO DIAGNOSE A PROBLEM, BUT REPLACED THE TANK GASKET, GAS PEDAL, AND COMPUTER CHIP. THIS CAUSED THE CONTACT TO REAR END ANOTHER VEHICLE. *AK
Crash reported
NHTSA #10147662POWER TRAINJanuary 12, 2006
I HAVE A 2003 GMC ENVOY XL 6 CYLINDER. I PURCHASED THIS VEHICLE NEW. ALWAYS SERVICED AND ONLY HIGHWAY MILES. MY TRANSMISSION GETS STUCK INTO 2ND AND 3RD GEAR. IT COSTS ME $2300 TO REPAIR THIS ISSUE. NO SUPPORT FROM DEALER OR GMC. *JB
LATCHES/LOCKS/LINKAGESJanuary 4, 2006
LEFT REAR DOOR LATCH DOES NOT RELEASE 100% OF THE TIME, MAKING IT IMPOSSIBLE TO OPEN DOOR FROM OUTSIDE. *NM
POWER TRAINDecember 25, 2005
I WAS MAKING A SLOW LEFT HAND TURN FROM A STOP SIGN AND MY 2003 GMC ENVOY DRIVE TRAIN HAD LOCKED UP CAUSING THE VEHICLE TO COME TO A DEAD STOP IN THE MIDDLE OF THE ROAD. WHEN THIS OCCURRED I NOTICED THE LIGHTS FLASHING FOR THE 4WD AND 4LO SWITCH EVEN THOUGH THE SWITCH HAD NOT BEEN TOUCHED. THE VEHICLE CORRECTED ITSELF AND 15 SEC LATER AS I WAS MAKING A LEFT TURN INTO MY DRIVEWAY THE VEHICLE DRIVE TRAIN LOCKED UP ONCE AGAIN. TO REMEDY THIS I PUT THE CAR IN PARK AND THERE WAS A LOUD CLUNK AND THE LIGHTS WENT OUT AND OPERATION WENT BACK TO NORMAL. *NM
SERVICE BRAKES, HYDRAULIC,VISIBILITYDecember 22, 2005
CONSUMER COMPLAINT REGARDING SCRATCHES ON GLASS AND ROTORS CORRODED. *TS THE MIRRORS CONTINUOUSLY LOST THEIR MEMORY POSITION. *JB
EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGESDecember 17, 2005
I HAVE A 2003 GMC ENVOY XL. I HAVE TO CONSTANTLY REPLACE HEAD LAMP BULBS AS THEY CONTINUOUSLY BURN OUT. I ALSO HAVE A PROBLEM WITH THE TURN SIGNAL. IF I HAVE THE HEAT ON, THE SIGNAL WON'T BLINK - JUST LIGHTS UP. I AM USING TODAY'S DATE ALTHOUGH THIS HAS BEEN GOING ON SINCE LATE NOVEMBER. I ALSO HAD THE PROBLEM WITH THE BACK DOORS AND HAD TO REPLACE THE LATCH ON ONE OF THE DOORS IN SEPTEMBER AND I CAN FEEL IT GOING ON THE OTHER DOOR AS WELL. *JB
VISIBILITYDecember 8, 2005
BOTH REAR WINDOWS DROPPED OPEN WITHOUT REASON OR CAUSE DURING HIGHWAY OPERATION. FIRST WINDOW WAS REPAIRED UNDER WARRANTY, SECOND FAILURE OCCURRED OUTSIDE OF WARRANTY. *JB
FUEL SYSTEM, GASOLINENovember 28, 2005
WE HAVE A 2003 GMC ENVOY XL. OUR CHECK ENGINE SOON LIGHT CAME ON. WE BROUGHT IT INTO SERVICE TWICE AND EACH TIME WE LEFT THEY SAID FIXED, BUT SOON THEREAFTER THE WARNING LIGHT CAME ON. WE WERE TOLD THEY REPLACED THE GAS CAP. WE NOTICE THAT WHEN WE GO TO FILL WITH GAS THERE IS NO WHOOSING SOUND WHEN WE REMOVE THE GAS CAP, AND IT IS VERY DIFFICULT TO FILL WITH GAS. THE PUMP KEEPS CLICKING OFF LIKE IT IS FULL. SOME TIMES IT TAKE 20 MINUTES TO FUEL THE AUTO. WE ALWAYS SMELL THE ODOR OF GASOLINE. IF WE DRIVE AND STOP SOMEWHERE, WHEN WE GET OUT YOU CAN SMELL THE GASOLINE. *NM
EQUIPMENT,UNKNOWN OR OTHERNovember 26, 2005
I HAD A FLAT TIRE AND WENT TO USE THE GMC PROVIDED JACK AND SPARE TIRE. THE JACK WAS HELD IN BY A LARGE RUBBER BAND THAT BROKE AS SOON AS I STARTED TO REMOVE IT. WHEN I WENT TO LOWER THE SPARE TIRE DOWN I HEARD A "CRUNCH" COME FROM THE GEAR END OF THE SPARE TIRE PULLEY. THE SPARE TIRE PULLEY, WHICH WAS MADE OF PLASTIC, BROKE INTO PIECES AND WOULDN'T ALLOW THE TIRE TO BE LOWERED ANYMORE OR RAISED. GMC SHOULD BE ASHAMED OF THEMSELVES FOR PROVIDING SUCH A LOUSY SYSTEM ON SOMETHING THAT IS OBVIOUSLY USED IN AN EMERGENCY SITUATION. NICE WAY TO SAVE A FEW DOLLARS. *NM
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROLNovember 17, 2005
CAR: GMC ENVOY 2003 WHEN DRIVING ON A HIGHWAY CHECK ENGINE LIGHT CAME ON. "REDUCED POWER" LIGHT CAME ON TOO. ENGINE RPMS DROPPED DOWN TO 1100. BARELY AVOIDED CRASH. *JB MADE IT TO THE PARKING LOT. RESTARTED ENGINE FEW TIMES SAME PROBLEM. EXECUTED "CLEAR CHANGE OIL LIGHT" PROCEDURE FEW TIMES. IT CLEARED "CHECK ENGINE" LIGHT AND EVERYTHING IS NORMAL NOW. THE VEHICLE IS EQUIPPED WITH "CHANGE OIL" TIMER AND LIGHT. IT APPEARS THAT WHEN TIMER EXPIRED THE COMPUTER RATHER THAN TURNING "CHANGE OIL" LIGHT ON ENABLES "CHECK ENGINE" LIGHT AND DRASTICALLY REDUCES ENGINE POWER. WHEN IT HAPPENS ON A HIGHWAY IT CAN EASILY LEAD TO A CRASH. I PLAN TO TAKE THE VEHICLE TO A DEALERSHIP IN TWO DAYS. THANK YOU.
ENGINE AND ENGINE COOLINGNovember 13, 2005
I AM THE OWNER OF A 2003 GMC ENVOY SLT, 2WD, AND I HAVE HAD MY VEHICLE INTO THE DEALERSHIP THREE TIMES FOR A PROBLEM WHICH I CONSIDER AN EXTREME SAFETY HAZARD. MY VEHICLE HAS NOW FAILED FOR A 4TH TIME AND THE DEALER REFUSES TO ADMIT THAT THEY CANNOT FIX THE PROBLEM. MY VEHICLE LOSES POWER AS I AM ACCELERATING ON TO HIGHWAYS AND I HAVE ALMOST BEEN HIT BY TRUCKS ON TWO SEPARATE OCCASIONS PULLING OUT ON TO A HIGHWAY AS I AM UNABLE TO GO OVER ABOUT 10 MPH AND HAVE TO PULL OFF THE ROADWAY. THE VEHICLE WAS IN FOR A THIRD TIME FOR THAT SAME PROBLEM BACK IN JANUARY. THE DEALER HAD IT FOR A WEEK AND PUT OVER 400 MILES ON MY VEHICLE TO FIND OUT WHAT WAS CAUSING THE PROBLEM. THE SAME PROBLEM IS HAPPENING AGAIN, 6 TIMES IN 3 DAYS, AND THE SERVICE MANAGER WILL NOT ADMIT ITS THE SAME PROBLEM SINCE SO MUCH TIME HAS ELAPSED. AFTER I LOSE POWER, MY "REDUCED ENGINE POWER" AND MY "SERVICE ENGINE SOON" LIGHTS COME ON. I MUST PULL OVER AND TURN MY ENGINE COMPLETELY OFF AND THEN BACK ON AGAIN. THE "REDUCED ENGINE POWER" LIGHT GOES OUT BUT THE "SERVICE ENGINE SOON" LIGHT REMAINS ON. THE FIRST TWO TIMES THE DEALER HAD THE VEHICLE I DO NOT BELIEVE THEY REPLACED ANY PARTS AS THEY FELT IT WAS A COMPUTER PROBLEM. THE THIRD TIME THEY HAD THE VEHICLE THEY DID REPLACE SOME PART, BUT IT WAS NEVER FULLY EXPLAINED TO ME WHAT THEY REPLACED. SINCE THIS IS A SAFETY HAZARD TO ME AND MY FAMILY, I FEEL THAT THIS PROBLEM SHOULD BE REPORTED TO YOU IN CASE I AM INVOLVED IN AN ACCIDENT AND INJURIES DO OCCUR, I WANT IT ON RECORD THAT THIS PROBLEM IS OCCURRING WITH THIS VEHICLE. **PLEASE NOTE THAT THE INCIDENT DATE I HAVE ENTERED WAS THE LAST DATE IT HAS OCCURRED, I JUST STARTED KEEPING A LOG SINCE IT STARTED HAPPENING AGAIN** *NM
SEAT BELTSOctober 31, 2005
DT: THE CONTACT STATED WHEN HE TRIED TO PULL THE REAR CENTER SEAT BELT IT ONLY CAME OUT ABOUT THREE INCHES AND STOPPED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO BE REPAIRED. THEY REPLACED THE ENTIRE SEAT BELT ASSEMBLY. HE NOTICED THE PROBLEM A COUPLE OF WEEKS AGO WHEN HE WAS TRYING TO MOVE A CHILD SAFETY SEAT OVER. GM STATED THE WARRANTY DID NOT COVER SEAT BELTS AND THERE WAS NO RECALL, BUT THEY MAY REIMBURSE HIM FOR THE SEAT BELT. *AK UPDATED 11/29/2005 - THE CONSUMER HAD NEVER USED THE CENTER SEAT BELT BEFORE. *NM UPDATED 11/29/2005 - THE CONSUMER STILL HAS THE OLD SEAT BELT IN HIS POSSESSION. THE PART NUMBER IS 88950971. *NM
POWER TRAIN,STRUCTUREOctober 28, 2005
ELECTRONIC PROBLEM WITH 4WD WAS SUPPOSEDLY CORRECTED IN 2004, TRANSFER CASE FOR 4WD WAS REPLACED IN APRIL 2005, AND 4WD FAILED AGAIN DURING FIRST DAY TRYING TO USE IT DURING ICY CONDITIONS AFTER IT WAS "REPAIRED" IN APRIL. HAD TO DRIVE ON DANGEROUS, SLICK ROADS WITHOUT 4WD FROM FAIRBANKS TO PALMER, AK. THIS IS A MAJOR SAFETY ISSUE IN ALASKA WHERE WINTER DRIVING CAN BE VERY HAZARDOUS WITHOUT 4WD. HAVE HAD IT INTO DEALER SEVERAL TIMES FOR LOUD SQUEAK UNDER VEHICLE WHEN MAKING TURNS OR GOING OVER BUMPS AT SLOW SPEEDS. NO CORRECTIVE ACTION BY DEALER. COULD NOT GET VEHICLE OUT OF "PARK". HAD TO HAVE IT TOWED TO DEALERSHIP. THEY DISCONNECTED SOMETHING AND TOLD ME TO BE CAREFUL BECAUSE WHATEVER THEY DID WOULD ALLOW THE VEHICLE TO BE PUT INTO "DRIVE" WITHOUT HAVING BRAKES ENGAGED! HAD TO DRIVE IT THIS WAY FOR SEVERAL WEEKS UNTIL THEY GOT REPLACEMENT PART. HAVE HAD OTHER PROBLEMS WITH CLIMATE CONTROL, WIND NOISE AROUND WINDOWS, AND MORE. NONE REPAIRED SATISFACTORILY. *NM
EQUIPMENTOctober 24, 2005
DT: THE CONTACT STATED THE JACK THAT THE VEHICLE IS EQUIPPED WITH IS INADEQUATE. THE JACK HAS TWO EXTENSION HANDLES, BUT THE EXTENSION HANDLES ARE NOT LONG ENOUGH TO BE TURNED WITHOUT GETTING UNDER THE VEHICLE. HAD A FLAT TIRE, AND WHEN THE CONTACT PUT THE JACK TOGETHER SHE REALIZED THE JACK HANDLES WERE NOT LONG ENOUGH. HER FATHER HAD TO CRAWL UNDERNEATH THE VEHICLE TO USE THE HANDLE. CALLED THE MANUFACTURER ABOUT THE JACK HANDLES ,AND THEY STATED THE JACK SHOULD BE EFFICIENT, AND IF A PERSON HAD TO GET UNDER THE VEHICLE, HE WOULD NOT BE HELD RESPONSIBLE. *AK
FUEL SYSTEM, GASOLINEOctober 20, 2005
DT: THE CONTACT STATED THE GAS TANK ON 2003 GMC ENVOY HAD A LEAK IN IT WHERE THE SPOUT WENT INTO THE TANK. HE NOTICED THIS WHEN THE SERVICE ENGINE LIGHT CAME ON. HE TOOK VEHICLE TO THE DEALER, AND THE DEALER REPLACED THE GAS TANK. THE CONTACT FELT GMC SHOULD PAY THE EXPENSES. *AK *NM
FUEL SYSTEM, GASOLINEOctober 16, 2005
THERE IS A FUELING PROBLEM WITH THE VEHICLE. THE PROBLEM IS INTERMITTENT BUT HAPPENS REGULARLY ENOUGH (30% TO 40% OF THE TIME) TO HAVE THE POTENTIAL TO BE A SAFETY HAZARD OR CAUSE SERIOUS PHYSICAL HAZARD TO THE OPERATOR. THE VEHICLE ON OCCASION WILL NOT ACCEPT GAS INTO THE FUEL TANK AND THEN WILL IMMEDIATELY CUT OFF THE FUEL SUPPLY AND THEN BACK UP AND SPLASH FUEL OUT ONTO THE OPERATOR WHILE ATTEMPTING TO FUEL THE VEHICLE. IT MAY TAKE NUMEROUS ATTEMPTS BEFORE THE TANK WILL ACCEPT THE FUEL, ALL THE WHILE SPLASHING FUEL OUT OF THE FILLER ON EACH ATTEMPT. ON OTHER OCCASIONS, THE TANK, AS IT APPROACHES FULL, WILL JUST SPLASH GAS OUT OF THE FUEL FILLER WITHOUT WARNING OR ANY INDICATION WITHOUT CUTTING OFF THE GAS PUMP FILL HOSE AS IT NORMALLY WOULD. THIS CONDITION CAN BE A SERIOUS PHYSICAL AND HEALTH HAZARD TO THE OPERATOR SINCE GAS GETS ON THE SKIN AND THE CLOTHS OF THE OPERATOR, CAUSING A BURNING SENSATION AND SUBJECTING THE OPERATOR TO OTHER SAFETY CONCERNS. THE FUEL SPILL CAN ALSO BE CONSIDERED AN ENVIRONMENTAL AND FIRE HAZARD. A NUMBER OF DIFFERENT GAS PUMPS AND GAS STATIONS HAVE BEEN TRIED WITH THE SAME RESULTS DURING FUELING. THIS WOULD RULE OUT A PROBLEM WITH ONE PUMP OR FILLING STATION CAUSING THE PROBLEM. THE PROBLEM HAS EVEN OCCURRED IN DIFFERENT CITIES. *JB
STEERINGOctober 12, 2005
CONSUMER WAS NOT ABLE TO STEER VEHICLE PROPERLY. *TS THE CONSUMER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE CONSUMER BELIEVED THERE WAS A PROBLEM WITH THE STEERING. *JB
Crash reported1 injury(ies)
NHTSA #10140981LATCHES/LOCKS/LINKAGESOctober 11, 2005
A PERSISTENT HIGH PITCHED RATTLE AT VARIOUS SPEEDS. ALMOST SOUNDS LIKE FRONT SUSPENSION PROBLEM. AFTER MONTHS OF SEARCHING BY ACCIDENT DISCOVERED IT WAS THE FRONT HOOD LATCH. GREASED IT AND PROBLEM HAS SUBSIDED. NEIGHBOR WITH 2003 CHEVROLET TRAIL BLAZER HAD THE SAME PROBLEM. *JB
LATCHES/LOCKS/LINKAGESOctober 7, 2005
DT: CONTACT OWNS A 2003 GMC ENVOY. WHEN THE CAR SITS IN THE HEAT OR SUN THE CONTACT CANNOT OPEN THE REAR PASSENGER DOORS FROM THE OUTSIDE. VEHICLE HAS BEEN IN THE REPAIR SHOP TWICE FOR THIS SAME PROBLEM. VEHICLE WAS TAKEN TO DEALERSHIP AND THE PROBLEM HAS NOT BEEN CORRECTED.*AK
STEERINGOctober 4, 2005
WE PAID 30.000 THIS GMC ENVOY BECAUSE WE WANTED A CAR THAT WOULD RUN AND THAT WE WOULD NOT HAVE TO SPEND A LOT OF MONEY ON TO BE REPAIRED. THE DEALER SAID WE SHOULD ONLY HAVE TO PAY FOR UPKEEP AND MINOR REPAIRS. THAT IS A JOKE IF YOU BUY A GMC (PART NUMBER 26089516). *NM
FUEL SYSTEM, GASOLINESeptember 29, 2005
DT: 2003 GMC ENVOY XL. THE GAS TANK CRACKED WHERE THE HOSE WAS CONNECTED TO THE GAS TANK. TOOK VEHICLE TO MECHANIC AFTER THE CHECK ENGINE LIGHT CAME ON AND THEY SAID NOT TO FILL UP MORE THAN HALF WAY. THE FUMES COULD CAUSE AN EXPLOSION. DEALER HAD TO ORDER THE TANK. CALLED MANUFACTURER AND THEY SAID THERE WAS NO RECALL. THIS VEHICLE HAS NOT BEEN IN ANY ACCIDENTS TO CAUSE THIS PROBLEM.*AK *JB
POWER TRAINSeptember 23, 2005
DT: WHILE DRIVING AT 35-40 MPH VEHICLE SUDDENLY LOST POWER AND THE STEERING WAS NOT OPERATING . THERE WAS NO RESPONSE TO THE VEHICLE AT ALL. THIS OCCURRED IN THE MIDDLE OF TRAFFIC OF A MAJOR HIGHWAY. VEHICLE HAD TO BE TOWED TO A DEALERSHIP. A DIAGNOSTIC TEST WAS DONE AND THE RESULT SHOWED THE NEED TO DO AN UPDATE OF SOFTWARE FOR THE TRANSMISSION CONTROL MODULE ( ECM) AND THE POWER TRAIN, IN GENERAL. THEY PERFORMED THE REPAIRS. *AK THE VEHICLE WAS SERVICED THE WEEK BEFORE THIS OCCURRED. *NM
SERVICE BRAKES, HYDRAULICSeptember 9, 2005
DT: AFTER THE OWNER PURCHASED THE VEHICLE THE BRAKES FELT BUMPY. THE OWNER REPLACED THE FRONT ROTORS AND PADS. THEN, THE BACK ROTORS AND PADS WERE REPLACED AS WELL. THE VEHICLE ONLY HAS 37,000 MILES ON IT. THE OWNER DESCRIBES THEM AS A GRABBING FEELING, THE VEHICLE PHYSICALLY MOVES WHEN THE BRAKES ARE APPLIED. WHEN THE BACK RIGHT ROTOR WAS INSPECTED THERE WERE GROOVES. THE PAD HAD EATEN INTO THE ROTOR ON THE REAR AND FRONT. ALL THE BRAKES RUSTED. *AK *JB
VISIBILITY,AIR BAGS,SEAT BELTS,LATCHES/LOCKS/LINKAGESAugust 30, 2005
FAULTY DRIVER SIDE SEAT BELT THAT WILL NOT RELEASE TO FASTEN. I HAVE TAKEN THE CAR IN AND THE REPAIR PERSON SAID THAT THERE WAS NOTHING WRONG, AND THAT IT JUST WAS CATCHING ON SOMETHING. ALSO, THE PASSENGER SIDE DOOR BEHIND THE DRIVERS SEAT WAS VERY HARD TO OPEN THE REPAIR PERSON AT THE SAME DEALERSHIP BROKE THE HANDLE TRYING TO OPEN THE DOOR. THE REPAIR SHOP DID FIX THE HANDLE FOR FREE, HOWEVER THE DOOR REMAINS STILL VERY HARD TO OPEN AND I WOULD NOT USE THIS PARTICULAR DOOR. AFTER A WHILE THE DOOR WOULD NOT CLOSE AND THE DOOR LATCH HAD TO BE REPLACED AT MY EXPENSE. THE BACK WINDOW WOULD NOT GO ALL THE WAY UP AND THE ACTUATOR HAD TO BE REPLACED ALSO. I AM NOT SURE WHAT MONTH THE FIRST INCIDENCE TOOK PLACE, BUT EVERYTHING SEEMED TO HAPPEN QUICKLY AFTERWARDS.*JB
STRUCTUREAugust 12, 2005
2003 ENVOY SLE HATCH DOOR LIFT SYSTEM FAILED.*MR AS A RESULT THE HATCH WAS EXTREMELY HEAVY AND HARD TO OPEN. *NM
SEATSAugust 9, 2005
DRIVER SEAT CAN'T BE PRESET FOR DRIVER 1 OR 2. OFTEN WHEN THE VEHICLE IS STARTED, THE SEAT GOES ALL THE WAY UP UNDER THE STEERING WHEEL. AT OTHER TIMES THE SEAT REMAINS SO FAR BACK THAT NOBODY CAN REACH THE GAS/BRAKE PEDAL. EACH TIME ANYONE DRIVES THE VEHICLE THE SEAT MUST BE RESET OR READJUSTED. GMC HAS BEEN TAKEN TO A REPAIR FACILITY MANY TIMES BEFORE THE WARRANTY WAS UP, BUT THE REPAIR CENTER SAID THEY HAD NO IDEA OR REMEDY FOR THIS PROBLEM. *JB
VISIBILITY,EQUIPMENTAugust 5, 2005
SINCE WE HAVE THIS VEHICLE THE HEATING SYSTEM FAILS TO WORK PROPERLY. WE HAVE REPEATEDLY HAD THE DEALER AND A G.M. REPRESENTATIVE TRY TO REPAIR THIS PROBLEM. AFTER THEIR ATTEMPTS THE SYSTEM STILL DOESN'T OPERATE CORRECTLY AND NOW I AM LEFT WITH A DEFECTIVE AIR CONDITIONING SYSTEM THAT ONLY WORKS SOMETIMES. I AM HEARING FROM OTHER PEOPLE THAT KNOW WHO HAVE THIS VEHICLE AND THE CHEVROLET VERSION THE TRAILBLAZER THAT THEY HAVE VERY SIMILAR PROBLEMS. IN THE WRONG CIRCUMSTANCES NOT HAVING HEAT/DEFROSTER WORKING PROPERLY COULD BE A SAFETY HAZARD, YET THIS FAILS TO BECOME A RECALL OR ALERT TO DRIVERS. AS FAR AS THE A/C PROBLEMS MY SON ACTUALLY GOT HEAT STROKE IN THE BACK OF THE CAR ON A VERY HOT DAY DUE TO THE FACT THAT ONLY VENT WINDOWS OPEN IN THIS AREA AND UNLESS THE VEHICLE IS IN MOTION IT BECOMES VERY HOT IN THE THIRD ROW OF SEATS IN THIS VEHICLE IF THE AIR IS NOT WORKING CORRECTLY. G.M. SHOULD FIX THESE VEHICLES! I HAVE REPORTED MY PROBLEMS TO THE BETTER BUSINESS BUREAU AND I AM HOPING TO RETURN THIS VEHICLE TO G.M. EARLY. THIS CAR HAS ALSO HAD NUMEROUS ELECTRICAL PROBLEMS WITH THE RADIO. I FEEL THAT SINCE THEY TRIED TO FIX THE HEATER THEY HAVE SCREWED UP SOMETHING ELSE IN THE ELECTRIC SINCE THEY HAD TO REGROUND THE WHOLE SYSTEM AND THIS GROUND HAS ALREADY HAD TO BE REGROUND DUE TO THE FACT THAT IT DISENGAGED ITSELF FROM THE VEHICLE, DOESN'T SOUND LIKE A SAFE REPAIR TO ME. *JB
1 injury(ies)
NHTSA #10131659FUEL SYSTEM, GASOLINEAugust 1, 2005
I HAVE A 2003 GMC ENVOY XL. MY CHECK ENGINE LIGHT CAME ON ABOUT 2-WEEKS AGO. I TOOK IT INTO THE DEALER ONLY TO FIND OUT THAT MY FUEL TANK HAD A LEAK. THE DEALER STATED IT WAS CRACKED AT THE FILLER NECK AT THE TANK. THE TANK HAD BEEN LEAKING FUEL AND HAD TO BE REPLACED. IN RESEARCHING THIS ON NHTSA, IT APPEARS THAT THIS HAS BEEN HAPPENING TO OTHER CONSUMERS. *NM
VISIBILITYAugust 1, 2005
I HAVE A 2003 GMC ENVOY. I HAVE HAD PROBLEMS WITH MY OUTSIDE MIRRORS MOVING WILDLY UPON STARTING OF THE VEHICLE. THIS IS THE SECOND INCIDENT I HAVE HAD WITH MY OUTSIDE MIRRORS. IT STARTED IN THE FALL OF 2004, WITH THE PASSENGER MIRROR MOVING WILDLY (I TOOK IT TO THE DEALER WHO STATED IT HAD LOST ITS "PROGRAM"). IT WORKED FINE FOR A FEW MONTHS, THEN STARTED AGAIN. NOW THE DRIVER MIRROR IS DOING THE SAME THING. I TOOK IT TO THE DEALER WHO STATED "MIRROR MOTORS" NEED REPLACED FOR ABOUT $314. IN RESEARCHING THIS ON NHTSA, IT APPEARS OTHER CONSUMERS ARE HAVING THE SAME PROBLEMS. *NM
VISIBILITYAugust 1, 2005
I HAVE A 2003 GMC ENVOY. WHILE DRIVING, MY DAUGHTER ATTEMPTED TO PUT DOWN THE WINDOW IN THE BACK SEAT BUT FOUND IT WAS "JAMMED"...IT WOULD NOT GO UP OR DOWN. I TOOK IT TO THE DEALER WHO STATED THE REGULATOR HAD TO BE REPLACED. IN RESEARCHING THE NHTSA SITE, IT APPEARS THAT OTHER CONSUMERS HAVE HAD THE SAME PROBLEMS. *NM
EXTERIOR LIGHTINGJuly 8, 2005
RECALL 2003 GMC ENVOY POTENTIAL TAIL LAMP FAILURE.*MR THE CONSUMER STATED THIS IS A RECALL ISSUE AND SHE HAS BEEN WAITING SINCE FEBURARY TO HAVE THE PROBLEM REPAIRED. *JB
LATCHES/LOCKS/LINKAGESJuly 7, 2005
WHILE MAKING A RIGHT TURN OUT OF PARKING LOT, THE BACK LET DOOR OPENED, EVEN THOUGH IT WAS LOCKED. I WAS UNABLE TO CLOSE THE DOOR.
SERVICE BRAKES, AIRJuly 5, 2005
THE ROTORS ON OUR 2003 GMC ENVOY COMPLETELY RUSTED OUT, TO THE EXTENT THAT THEY COULD NOT EVEN BE TURNED, 13 MONTHS AFTER PURCHASE. THERE WAS APPROXIMATELY 1/3 OF THE BRAKE PADS STILL UNUSED. WE HAD TO REPLACE ALL ROTORS AND PADS, AS THE ROTORS SCORED THE PADS.
ENGINE AND ENGINE COOLINGJune 30, 2005
I OWN A 2003 ENVOY SLE. WE HAVE HAD REPEATED PROBLEMS WITH THIS VEHICLE VIBRATING AND MAKING ENGINE NOISE. I HAVE TAKEN THE VEHICLE TO TWO DIFFERENT SERVICE DEPARTMENTS (REPEATED TIMES). ONE FINALLY RECOGNIZED THAT THE NOISE EXISTED. AFTER THEY DROVE TWO OTHER ENVOYS THEY DETERMINED THAT THE NOISE WAS INHERENT TO THE VEHICLE. THE SOUND IS LIKE A BUBBLING METALLIC SOUND THAT CANNOT BE GOOD FOR THE VEHICLE. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE, I HAVE BEEN TOLD TO LIVE WITH IT.
UNKNOWN OR OTHERJune 22, 2005
MY MOTHER PROCEEDED TO ENTER THE VEHICLE ON THE PASSENGER SIDE USING THE ASSISTANCE HANDLE IN 2003 GMC ENVOY. THE ASSISTANCE HANDLE BROKE OFF INJURING (SLIGHT LIGAMENT TEAR) TO MY MOTHER (76 YEARS OLD). SURGERY PROBABLE. TAKEN TO DEALER AND ASSISTANCE HANDLE REPLACED. CALLED [XXX] AT GM TO FILE COMPLAINT ON THURSDAY, JUNE 16, 2005--WAS TOLD THAT SOMEONE WOULD CONTACT ME REGARDING THIS COMPLAINT--HAVEN'T HEARD A THING. [XXX]NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
1 injury(ies)
NHTSA #10126296VISIBILITYMay 27, 2005
DT: CONSUMER STATES THE WINDSHIELD WIPERS ON HIS VEHICLE WILL NOT TURN OFF. THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER. THERE IS A RECALL ON THE SPECIFIC YEAR OF THIS VEHICLE, BUT HIS VIN DOES NOT FALL UNDER THE RECALL CAMPAIGN. *TT
TIRESMay 17, 2005
I LIVE IN ARIZONA WHERE IT IS HOT AND DRY. I WAS COMING HOME FROM THE MALL WITH MY 2 CHILDREN ON THE EXPRESSWAY WHEN I HAD THE DRIVER'S SIDE REAR TIRE BLOW OUT. I WAS STRANDED ON THE EXPRESSWAY FOR AN HOUR WITH 2 SMALL CHILDREN. MY VEHICLE IS FAIRLY NEW - 2003 GMC ENVOY XL AND THERE IS ONLY 38,000 MILES ON THE TIRES. WHEN THE TOW TRUCK CAME TO CHANGE OUT THE TIRE THEY INDICATED THAT IT WAS VERY UNUSUAL FOR A MICHELIN TIRE TO BLOW THE RADIALS LIKE IT DID. I HAVE MODEL P245/65R17. I STILL HAVE THE TIRE AVAILABLE, BUT NOW AM HAVING TO HAVE BOTH REAR TIRES REPLACED SO THEY WEAR EVENLY AND I SEE THAT SOME MODELS SIMILAR TO MINE 245/75R16 HAVE BEEN RECALLED. I HAVE NOT REPLACED THE TIRE YET, BECAUSE I AM HOPEING SOMEONE CAN GIVE ME SOME INSIGHT TO THE PROBLEM AND I WOULD LIKE TO KNOW IF I SHOULD HAVE ALL THE TIRES REPLACED NOT JUST THE REAR ONES.
EXTERIOR LIGHTINGMay 12, 2005
CONSUMER STATES: HAVE A RECALL FOR TAIL LAMPS/STOP LAMPS BOTTOM LIGHTS , THEY WERE REPLACED, HOWEVER, THE TOP LAMPS ARE BAD ALSO. IT WAS INTERMITTENT SOMETIMES THE TOP LAMP WOULD WORK AND OTHER TIMES IT WOULD NOT. *NM
POWER TRAINMay 3, 2005
OUR ENVOY SERVICE ENGINE SOON LIGHT CAME ON AND THEN OUR ENVOY WOULD NOT GO PAST SECOND GEAR. WE TOOK TO GMC AND WAS TOLD THAT THE TRANSMISSION HAD TO BE REPLACED. THEY STATED THAT THE UPPER COOLANT LINE HAD BEEN TOUCHING CATALYTIC CONVERTER AND CAUSED ALL FLUID TO LEAK OUT CAUSING THE TRANSMISSION TO FAIL . WE SAW NO FLUIDS IN DRIVEWAY OR SMELLED ANY STRANGE ODORS.
POWER TRAINApril 29, 2005
COMPLAINT REGARDING THE TRANSMISSION ON 2003 GMC ENVOY XL. *MR *SC *TT
ELECTRICAL SYSTEMApril 15, 2005
INTERMITTENT ELECTRICAL PROBLEMS CAUSED BY IGNITION SWITCH FAILURES. IN APRIL 2004 AT 15,000 MILES AND AGAIN IN APRIL 2005 AT 33,000 MILES, THE IGNITION SWITCH ON MY 2003 ENVOY XL FAILED. THE SYMPTOMS IN EACH CASE WERE ABS/BRAKE/TRACTION LIGHTS STAYING ON, NO HVAC FAN, AND NO CRUISE CONTROL. THE SYMPTOMS OCCURRED ONCE EVERY DOZEN STARTS, AND FINALLY REACHED A HARD FAIL.*AK IN EACH CASE, THE DEALER MECHANIC IDENTIFIED CODES SET FOR MULTIPLE SYSTEMS AND REPLACED THE IGNITION SWITCH. WITH THE MOST RECENT FAILURE, THE MECHANIC COMMENTED THAT THEY REPLACE QUITE A FEW OF THESE SWITCHES.
SUSPENSIONApril 3, 2005
LOWER BALL JOINTS WORN. *AK
EXTERIOR LIGHTINGMarch 31, 2005
DRIVER APPLIED THE TURN SIGNAL AND THE TURN SIGNAL FAILED TO WORK PROPERLY. DRIVER NOTICED THAT THE RIGHT TURN SIGNAL WOULD COME AND OFF ON ITS OWN. DRIVER TOOK THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE TURN SIGNAL UNIT NEEDED TO BE REPLACED. *AK
VISIBILITYMarch 25, 2005
CONSUMER RECEIVED NHTSA RECALL CAMPAIGN 04V046000 CONCERNING VISIBILITY:WINDSHIELD WIPER/WASHER. SINCE ABOUT A WEEK AGO CONSUMER MADE AN APPOINTMENT FOR SERVICE BUT DEALER HAS NOT HAD PARTS AVAILABLE. *AK
ENGINE AND ENGINE COOLINGMarch 24, 2005
AFTER STARTING THE VEHICLE, LETTING IT WARM, THE CONSUMER ENTERED THE HIGHWAY AT 65 MPH , THE VEHICLE SUDDENLY LOST POWER, THE CHECK ENGINE LIGHT AND THE ENGINE POWER REDUCED LIGHT CAME ON. THE VEHICLE WOULD ONLY DO 10 MPH. THE CONSUMER WILL HAVE THE VEHICLE SERVICED SINCE THIS IS THE SECOND OCCURRENCE. *NM WHENEVER THE VEHICLE WAS COLD, THE ENGINE LIGHT WOULD COME ON AND THEN THE VEHICLE WOULD LOSE TOTAL SPEED. *SC *JB
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,EQUIPMENTMarch 16, 2005
THE 2003 ENVOY WE PURCHASED GAVE US NUMEROUS PROBLEMS, INCLUDING A NUMBER OF THE ONES OTHER OWNERS MENTIONED HERE, LIKE THE GLASS LIFTGATE THAT DOES NOT OPERATE PROPERLY, VARIOUS ELECTRICAL PROBLEMS, BUT ESPECIALLY THE OUTSIDE REAR VIEW MIRRORS THAT MOVE ON THEIR OWN NO MATTER HOW MANY TIMES THEY WERE SUPPOSEDLY FIXED BY SERVICE TECHNICIANS. THEY DO NOT STAY IN THE POSITION WE SET THEM IN, AND THE FUEL TANK LEAKING IS VERY DANGEROUS AS WELL AS INHALING FREON BECAUSE OF MALFUNCTIONING A/C SYSTEM. WHY IS GMC DOING NOTHING TO SOLVE THESE PROBLEMS? I CAN'T UNDERSTAND HOW THEY ARE GETTING AWAY WITH THIS SEEING THAT SO MANY OWNERS ARE HAVING THE SAME PROBLEMS. WHAT DO WE HAVE TO DO TO GET SOME HELP?*AK
5 injury(ies)
NHTSA #10114201ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEFebruary 17, 2005
THE CONSUMER SMELLED GAS, TOOK THE VEHICLE IN AND THE FUEL RAIL WAS REPLACED. LATER GAS WAS SMELLED AGAIN, THERE WAS A VAPOR EMISSION LEAK. THEN THE CHECK ENGINE LIGHT CAME ON AND THE FUEL TANK IS BEING REPLACED TWICE. *NM
ELECTRICAL SYSTEM,STRUCTURE,SEATSFebruary 16, 2005
SAFETY PROBLEM REGARDING CONTROL OF DRIVER'S REAR VIEW MIRROR ON 2003 GMC ENVOY. *BF THERE HAD BEEN A STRANGE COMBINATION OF ELECTRICAL EVENTS CENTERED AROUND THE ACCESSORIES IN THE LEFT FRONT OF THE VEHICLE AND THE LEFT DOOR MIRROR. OTHER PROBLEMS: THE SEAT WOULD MOVE ERRATICALLY WHEN STARTING AND SHUTTING DOWN, THE DRIVER'S SIDE DOOR DID NOT LOCK IN SYNC WITH THE OTHERS, THE LOCKS WOULD CLICK 4 TIMES AFTER DRIVING ONE MILE, AND THE CONTROL BUTTON LIGHTS ON THE DRIVERS ARM REST WAS COMING OFF. *SC *JB
LATCHES/LOCKS/LINKAGESFebruary 8, 2005
THE FIRST TIME THE WIND NOISE BECAME SUCH AN ISSUE IS WHEN THE CAR HAD ONLY A FEW THOUSAND MILES ON IT AND I WAS DRIVING ON AN INTERSTATE WITH A STIFF CROSS WIND. THE NOISE WAS SO LOUD THAT WHEN I TRIED TO USE THE ONSTAR TO CALL THE DEALER AND HAVE HIM LISTEN TO THE NOISE, THE ONSTAR KEPT SAYING SLOWER PLEASE, SLOWER PLEASE EVEN THOUGH I WASNT YET SPEAKING. IT WAS THE WIND THE ONSTAR WAS LISTENING TO. I HAVE VISITED THE DEALER IN MOOREHEAD SEVERAL TIMES AND THE GMC PLACE IN MINOT TO TRY TO STOP THE NOISE AND THE HAVE REDUCED THE WIND NOISE BUT I STILL GET AN UNACCEPTABLE LEVEL OF NOISE. I HAVE TO TAKE A VACATION DAY TO TAKE THE VEHICLE INTO THE DEALER 90 MILES AWAY AND THEN EVEN THO I KNOW THEY ARE TRYING, THEY JUST SEEM TO MOVE THE NOISE AROUND. A CAR THAT WINDOWS FOR ALMOST 40K SHOULD BE AT LEAST AS QUIET AS MY DAUGHTER 6 YEAR OLD NEON. WOULDN'T YOU SAY? I BELIEVE THAT THIS VEHICLE WILL NEVER BE QUIET UNLESS YOU ARE TRAVELING LESS THAN 30 MPH DOWN THE ROAD AND WITH THE WIND. I HAVE VISITED THE DEALER SHIP AT LEAST 4 TIMES FOR THIS SPECIFIC PROBLEM AND THEY HAVE REPLACED WINDO SEALS AND LINERS AS WELL AS BENDING THE DOORS BUT I AM NOT SATISFIED. THEY SAY I AM AN ISOLATED COMPLAINT BUT IN THE SMALL TOWN I LIVE IN THERE IS ONLY ONE OTHER 2003 ENVOY AND THE OWNER SAYS HER NOISE IS EVEN WORSE. AFTER 2 1/2 YEARS AND 18000 MILES HOW MUCH MORE SHOULD I HAVE TO ENDURE?*AK
POWER TRAINJanuary 24, 2005
THE CONSUMER EXPERIENCED A PROBLEM WITH THE FOUR WHEEL DRIVE. THE OWNER SAYS THAT THE LIGHT FOR SERVICING COMES ON AND THE VEHICLE HAS BEEN TO THE DEALER FOR SERVICING ON 9 OCCASIONS IN THE LAST 18 MONTHS. THE DEALERSHIP DOESN'T SEEM TO KNOW WHAT THE PROBLEM IS ALL ABOUT. *JB THE DIAGNOSIS ARE AS FOLLOWED: ON THREE OCCASIONS NO PROBLEM WAS FOUND, THERE WERE THREE TRANSFER CASE REPAIRS, THERE WAS A FAULTY IGNITION SWITCH FOUND RELATED, WIRING HAD TO BE REPLACED AND A VDB WAS INSTALLED. *SC
AIR BAGSJanuary 19, 2005
VEHICLE WAS INVOLVED IN A FRONT COLLISION ACCIDENT AT 15 MPH DUE TO WEATHER. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DEALER WAS INFORMED BY CONSUMER. *AK THE CONSUMER STATED THAT THE VEHICLE COULD ONLY BE TURNED OFF BY CUTTING THE BATTERY CABLES. *TC
Crash reported2 injury(ies)
NHTSA #10103904VISIBILITYJanuary 10, 2005
RECALL 04V046000/WINDSHIELD WIPER VISIBILITY. OWNER RECEIVED NOTIFICATION FOR THIS RECALL FROM THE MANUFACTURER IN OCTOBER, 2004. OWNER TOOK THE VEHICLE TO THE DEALER, AND HAD A SEALER KIT INSTALLED WHICH WAS A PATCH TO COVER A HOLE FOR THE WINDSHIELD MOTOR. CORROSION GOT INSIDE BECAUSE OF THE WATER LEAKING INTO THE MOTOR. BECAUSE OF THE LEAKING WATER IT CAUSED THE P.C. BOARD TO SHORT OUT. NOW THE MOTOR IS DEAD BECAUSE OF THE CORROSION. *AK.....*AK
SERVICE BRAKES, HYDRAULICDecember 27, 2004
WHEN REACHING A STOP SIGN CONSUMER APPLIED PRESSURE ON THE BRAKES, INSTEAD OF VEHICLE COMING TO A STOP, IT ACCELERATED AND RAN ONTO TWO CURBS, FINALLY CRASHING INTO A PLAY GROUND. *AK
Crash reported
NHTSA #10105356AIR BAGSDecember 14, 2004
CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AT 35 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONSUMER WILL NOTIFY MANUFACTURER.*AK....POLICE REPORT INCLUDED
Crash reported2 injury(ies)
NHTSA #10103710ENGINE AND ENGINE COOLINGDecember 10, 2004
THE CONSUMER WAS HAVING A PROBLEM WITH THE FUEL INTAKE WHICH WAS CAUSING THE VEHICLE TO SHUT DOWN. THE VEHICLE HAD BEEN AT THE DEALER ON FIVE DIFFERENT OCCASIONS FOR THE SAME DEFECT, BUT THE PROBLEM RECURRED. THE CONSUMER CONTACTED THE MANUFACTURER, BUT THERE WAS NO HELP GIVEN TO REMEDY THE PROBLEM. *AK THE RPM'S WOULD DROP WHILE APPLYING GAS, WITHIN 2-3 SECONDS, THE MPH DROPPED TO 30-40 MPH WITH NO WARNING. THE CONSUMER EXPERIENCED 2-3 CLOSE ENCOUNTERS WITH OTHER VEHICLES DRIVING BEHIND HIM. *SC
FUEL SYSTEM, GASOLINEDecember 3, 2004
I WAS STOPPED AT A DRIVE UP ATM AND THE CHECK ENGINE LIGHT CAME ON. I CALLED ONSTAR AND THEYASKED THAT I CHECK THE GAS CAP WHICH I DID. LATER THAT DAY WHILE PARKED ON A SLOPING DRIVEWAY FOR AN HOUR I FOUND GASOLINE LEAKED AND COVERED THE DRIVEWAY. THE CAUSE WAS A CRACK IN THE GAS TANK JUST BELOW THE FILLER NECK. I WAS OUT OF THE STATE; MY SON'S MECHANIC SAID THAT I CAN DRIVE HOME AS LONG AS THE TANK IS LESS THAN HALF FULL. NO PRIOR REPAIR ON THE FUEL TANK OR REQUIRED ITS REMOVAL. I CALLED GMC ANDWAS TOLD THAT THERE WAS NO RECALL BUT THE PERSON (TRACY) THAT I SPOKE TO SAID THAT THIS HAS OCCURED TO A NUMBER OF VEHICLES GMC ENVOY XL 2003. MY DEALER EVEN STOCKS THE FUEL TANKS FOR THE VEHICLE.*AK
VISIBILITYNovember 30, 2004
RECALL 04V046000/WINDSHIELD WIPER ASSEMBLY: AFTER TAKING THE VEHICLE TO THE DEALER FOR THIS REPAIR WASHER FLUID FAILED TO OPERATE. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER AND LEARNED THAT THE DEALER FAILED TO REPLACE THE ASSEMBLY. *AK
AIR BAGSNovember 30, 2004
WHILE DRIVING, UPON IMPACT THE AIR BAGS DID NOT DEPLOY AFTER BEING STRUCK IN A SERIOUS FRONT END COLLISION. *BF *SC
Crash reported
NHTSA #10101930AIR BAGSNovember 29, 2004
THE CHECK ENGINE LIGHT CAME ON AND I SMELLED GAS. THE DEALER INFORMED ME THAT THERE WAS A CRACK BETWEEN GAS TANK AND THE FILLER NECK. THE FUEL TANK WAS NEVER WORK ON OR REMOVED BEFORE. BECAUSE I DID NOT HAVE THE EXTEND WARRANTY AND HAD 56,00 MILE THERE WAS NOTHING THEY COULD DO FOR ME. THEY ALSO TOLD ME THAT THIS WAS A RARE THING BUT THEY ARE STILL NOT WANTING TO ASSIST ME IN THE REPAIR WHICH WILL COST A $1,000.*AK
AIR BAGS,SEAT BELTSNovember 17, 2004
THE CONSUMER INVOLVED IN A ROLL OVER ACCIDENT. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES AND THE FRONT PASSENGER'S SEAT BELT FAILED, THE PASSENGER WAS EJECTED FROM THE SEAT AND WAS KILLED. THE SEAT BELT AND AIR BAG EFFECTIVENESS WAS QUESTIONABLE. *AK *SC THIS COMPLAINT WAS NOT FILED BY THE CONSUMER. ODI FOLLOWED UP WITH THE PERSONAL INFORMATION PROVIDED AND THE CONSUMER WAS NOT AWARE OF THIS COMPLAINT. THE CONSUMER WHO WAS DRIVING THE VEHICLE WAS JUST RELEASED FROM THE HOSPITAL. THE CONSUMERS WIFE WAS KILLED IN THE CRASH AND COULD NOT REMEMBER THE DETAILS OF THE INCIDENT. CW POLICE DEPARTMENT WAS CONTACTED BY ODI. THE DRIVER LOST CONTROL WHILE TRAVELING ABOUT 68 MPH. MULTIPLE ROLLOVER. SEAT BELT ON PASS SIDE BUCKLED AFTER CRASH WITH SOME LOAD MARKS ON THE WEBBING. PASSENGER SIDE DOOR TORE FROM THE HINGE. CAUSE UNKNOWN. OFFICER INVESTIGATING CRASH DID NOT THINK A VEHICLE DEFECT WAS RESPONSIBLE FOR THE FATALITY. CRASH EXTREMEMLY SEVERE.
Crash reported1 injury(ies)1 death(s)
NHTSA #10083661SERVICE BRAKES, HYDRAULICNovember 8, 2004
CONSUMER STATED THE ROTORS AND BRAKES WERE RUSTED. THIS RESULTED IN EXTENDED STOPPING DISTANCE. *AK
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,EQUIPMENTNovember 3, 2004
THE CONSUMER TOOK THE VEHICLE IN FOR THE INSTRUMENT PANEL NOT WORKING. THE ODOMETER DID NOT SHOW A READING. THE SIDE MIRRORS MOVED ON THEIR OWN. *JB THE RADIO WAS INOPERATIVE, THERE WERE PROBLEM WITH ON STAR, THE A/C FREON WAS GOING INTO THE VEHICLES INTERIOR, FUEL LEAKED FROM THE TANK AND HAD RUN DOWN THE LEFT SIDE OF THE VEHICLE/DOOR, THE BELL LIGHT AND MESSAGE WARNED LOW FUEL WHEN THE TANK WAS AT IT'S CAPACITY, THE LIFTGATE WOULD NOT LATCH. *SC
ELECTRICAL SYSTEMNovember 1, 2004
WE HAVE HAD SEVERAL PROBLEMS FROM THE REAR WINDOWS IN THE REAR OF THE VEHICLE. THE REGULATORS HAVE BROKEN ALLOWING THE WINDOW TO FALL DOWN INTO THE DOOR. THIS USUALLY HAPPENS A BAD TIME SUCH AS IN A STORM. THE DEALER HAS REPLACED THE REGULATOR. THE BRAKE LIGHT HAS BEEN REPLACED SEVERAL TIMES FOR FAILURE TO WORK PROPERLY. THE DEALER HAS REPLACED THE CIRCUIT BOARD TWICE. THE FOUR WHEEL DRIVE SWITCH WOULD SHUT OFF AFTER YOU TRIED TO PUT IT BACK INTO 2-WHEEL DRIVE. THE DEALER REPLACED A FAULTY SWITCH. SEVERAL TIMES THE ENGINE WOULD STALL AND THE INSTRUMENT PANEL WOULD GO CRAZY. NOW, THE CAR IS SITTING IN MY YARD AND WILL NOT START. WHEN YOU TURN THE IGNITION, THE INSTRUMENT PANEL SHOWS THAT THERE IS 40 POUNDS OF OIL PRESSURE AND THE MPH IS 90 AND THE CAR IS NOT EVEN RUNNING. THE DIC SAYS THAT THE BRAKE SYSTEM NEEDS SERVICING. *AK
EXTERIOR LIGHTING,STRUCTUREOctober 28, 2004
CONSUMER COMPLAINED ABOUT TAIL LIGHTS MALFUNCTIONING. ALSO, WHILE DRIVING, CONSUMER COULD HEAR THE AIR COMING INSIDE THE VEHICLE. IN OTHER WORDS, THE VEHICLE WAS NOT AIR TIGHT. *AK
VISIBILITYOctober 5, 2004
WINDSHIELD WIPERS FAILED INTERMITTENTLY. MOTOR REQUIRED SEALING OR REPLACEMENT. *BF THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE WINDSHIELD WIPER MOTOR, HOWEVER IT TOOK ONE MONTH TO GET AN APPOINTMENT. WHEN THE CONSUMER DID DROP OFF THE VEHICLE HE WA ASSURED THE VEHICLE WOULD BE READY BY THE END OF BUSHINESS. THE CONSUMER RECEIVED A PHONE FROM THE DEALER STATING THE VEHICLE HAD NOT BEEN LOOKED AT. THE CONSUMER STATED A 15 MINUTE INSPECTION AND POSSIBLY AN ADDITIONAL 15 MINUTES IT THE MOTOR REQUIRED SEALING OR REPLACEMENT WOULD HAVE BEEN AN EXTRA DAY THE DEALER NEEDED TO PERFORM THE REPAIRS. *JB
FUEL SYSTEM, GASOLINEOctober 2, 2004
OUR 2003 GMC ENOVY XL HAS JUST HAD THE GAS TANK REPLACED AGAIN DUE TO CRACKING OF THE PLASTIC TANK. THIS OBVIOUS DESIGN FLAW IS HAPPENING BETWEEN THE FUEL TANK NECK AND THE FUEL TANK. THE ENGINE CHECK LIGHT CAME ON AND THERE WAS A GAS SMELL. THE VEHICLE WASN'T ACCELERATING AS IT SHOULD.
TIRESSeptember 28, 2004
WHILE DRIVING THE VEHICLE'S RIGHT FRONT TIRE BLEWOUT WITHOUT WARNING. *NM THE TIRE SEPARATED FROM THE RIM AND HIT THE REAR OF THE VEHICLE CAUSING DAMAGE. THE RIM WAS ALSO DAMAGED DURING THE BLOWOUT. *NM
STEERING,STRUCTURESeptember 14, 2004
VARIOUS PROBLEMS WITH 2003 GMC ENVOY. *MR THE WAS A "PINGING," ON THE DRIVERS SIDE. THE POWER STEERING FLUID WAS LOW AND THE STEERING GEAR HAD AN INTERNAL FAILURE, THE DRIVERS DOOR MADE A RATTLING NOISE ALONG WITH HOOD RATTLING. *SC *JB
SUSPENSIONSeptember 8, 2004
THE VEHICLE WAS REAR-ENDED AT ABOUT 45 MPH. THE BACK-END NOW FISHTAILS, AND THERE'S TREMENDOUS BODY-ROLL WITH THE SLIGHTEST TURN OF THE STEERING WHEEL. BODY WORK WAS COMPLETED TO REPAIR THE BECK-END, BUT NO WORK HAS BEEN DONE TO THE SUSPENSION. THREE SEPARATE TRIPS TO THE DEALER'S SERVICE DEPARTMENT CLAIM THAT THE EXCESSIVE BODY ROLL IS A CHARCTERISTIC OF THE CAR AND THAT THERE IS NO WORK TO BE PERFORMED. THE VEHICLE IS UNSTABLE AT BEST, AND DANGEROUS WHILE CHANGING LANES AT FREEWAY SPEEDS.*AK
Crash reported1 injury(ies)1 death(s)
NHTSA #10090644LATCHES/LOCKS/LINKAGESSeptember 3, 2004
IN FOUR DIFFERENT CASES ON MY 2003 GMC ENVOY THE REAR DOOR LATCH MECHANISMS FAILED TO WORK. IN AT LEAST ONE CASE THE LEFT REAR DOOR FAILED TO OPEN FROM EITHER THE INSIDE OR THE OUTSIDE. THE LEFT REAR DOOR HAS STUCK BUT NEVER FAILED TO OPEN, ALTHOUGH IT IS A FIGHT TO DO SO. THE LAST TIME I RETURNED THE CAR THEY REPLACED THE ENTIRE LATCH ASSEMBLY ON THE RIGHT SIDE, WITH THE DEALER TELLING ME THEY HAVE NEVER HAD COMPLAINTS. I FOUND THIS TO BE UNTRUE AS CONVERSATIONS WITH MANY OWNERS OF THE GMC ENVOY AND CHEV. TRAILBLAZER HAVE SEEN THE SAME THING. MY BIGGEST CONCERN IS THAT IN THE CASE OF AN EMERGENCY IF THE REAR DOORS DON'T WORK HOW DO WE GET OUR CHILDREN OUT OF THE CAR. *AK
POWER TRAIN,ELECTRICAL SYSTEMAugust 24, 2004
UPON STARTING THE VEHICLE AND TAKING OFF THE GEAR SHIFTED, AND THEN DROPPED DOWN TO THE CORRECT GEAR IT SHOULD HAVE BE IN. TRANSMISSION WAS REPLACED WITHIN THE FIRST SIX MONTHS. ALSO, STARTER MADE A CLICKING NOISE SEVERAL TIMES BEFORE STARTING. THEN THE VEHICLE SHUT DOWN. *AK
TIRESAugust 17, 2004
MICHELIN, P245/65R17, DOT# M3KTD2CX3002. CONSUMER WAS DRIVING AT 70 MPH AND THE TIRE BLEW OUT. PIECES BLEW ACROSS THE HIGHWAY. CONSUMER PULLED OVER TO THE LEFT LANE AND SOUGHT HELP. *AK
TIRESAugust 17, 2004
WHILE DRIVING ON THE HIGHWAY AT 75 MPH FRONT PASSENGER SIDE TIRE BLEW OFF, LEAVING ONLY THE RIM ATTACHED TO THE SPINDLE. SPARKS IGNITED WHEN THE RIM CAME IN CONTACT WITH THE CONCRETE. CONSUMER WAS ABLE TO CONTROL THE VEHICLE, AND ALLOWED IT TO COAST TO A STOP. *AKI
LATCHES/LOCKS/LINKAGESJuly 27, 2004
WHILE DRIVING ON RAINY DAYS DOORS LEAK WATER ONTO THE INSIDE OF VEHICLE. CONSUMER TOOK VEHICLE TO DEALER SEVERAL TIMES. HOWEVER, DEALER COULD NOT FIND CAUSE OF THE PROBLEM.*AK
ELECTRICAL SYSTEMJuly 26, 2004
CONSUMER COMPLAINED ABOUT A HORN PROBLEM. THE HORN WORKED INTERMITTENTLY. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM 3 TIMES, BUT WAS ABLE TO CORRECT THE PROBLEM ON THE FOURTH TIME. *AK
FUEL SYSTEM, GASOLINEJuly 23, 2004
2003 ENVOY SLT---WHILE FILLING GAS TANK, NOZZLE KEEPS CLICKING OFF, THIS HAPPENS EVERYTIME I GET GAS, REMEDY, TURN GAS NOZZLE UPSIDE DOWN,BROUGHT TO DEALERSHIP ONCE, MALOUF, NORTH BRUNSWICK SAYS NOTHING WRONG, WILL BRING BACK AGAIN. ALSO, WHEN STARTING OR TURNING OFF VEHICLE I GET A STRONG ODOR OF GAS, WILL BRING TO DEALERSHIP ATTENTION. *AK
FUEL SYSTEM, GASOLINEJuly 23, 2004
THERE ARE VARIOUS ONGOING PROBLEMS WITH THE 2003 GMC ENVOY SLT XL.*MR FUEL FLOWS OUT OF THE TANK WHEN PUMPING. THE DEALER HAD TOLD THE CONSUMER TO PUMP SLOWLY, THEY REPLACED THE EMISSION CANISTER VENT SOLENOIDS, REPLACED THE TANK NECK/HOSE AND REPLACED THE LEFT TANK. ALTHOUGH THESE COMPONENTS HAVE BEEN REPLACED THE PROBLEM STILL EXIST. THE SERVICE MANAGER CAME ACROSS A SERVICE BULLETIN THAT INDICATED THERE WAS A PROBLEM WITH THE ENVOY LIKE THE CONSUMER EXPERIENCED. HE STATED HE WOULD ORDER THE FILLER UPPER PIPE ASSEMBLY AND LOWER HOSE ASSEMBLY. IF THIS REPAIR DOES NOT ALLEVIATE THE PROBLEM THE CONSUMER REQUEST A REFUND OR A REPLACEMENT VEHICLE. *NM
STRUCTUREJuly 19, 2004
REAR HATCH STRUTS ON 2003 GMC ENVOY FAILED WITHOUT WARNING. DOOR COULD HAVE FALLEN AND INJURED FAMILY MEMBERS. IT IS TOO HEAVY TO LIFT. DEALER SAID PART WAS ON 7 DAY BACKORDER. *JB
VISIBILITY,STRUCTUREJuly 13, 2004
THIS WAS ORIGINALLY SUBMITTED ON 10/14/2003, BUT BECAUSE I DON'T SEE IT ON THE NHTSA WEB SITE, I AM RESUBMITTING: THE LIFTGATE WINDOW OF 2003 GMC ENVOY XL EXPLODED/SHATTERED WHEN I TRIED TO OPEN IT BEYOND THE FIRST FEW INCHES. A SHOWER OF GLASS RESULTED IN A SEVERE FACIAL LACERATION TO MY 4-YEAR OLD DAUGHTER. THERE IS NO WARNING WHATSOEVER ON THE WINDOW OR IN THE VEHICLE OPERATING GUIDE REGARDING SUCH A DANGER. THIS DEFECT IS A MAJOR DANGER THAT COULD HAVE RESULTED IN EVEN GREATER PHYSICAL INJURY AND HAS LEFT A SCAR ON MY DAUGHTER'S FACE. *LA
1 injury(ies)
NHTSA #10081011POWER TRAIN,VISIBILITYJuly 13, 2004
PROBLEMS WITH VEHICLE'S WINDSHIELD WIPERS.*MR THE CONSUMER NOTICED THAT EVERYTIME THE WINDSHIELD WIPERS WERE USED, THEY WOULD BOUNCE ACROSS THE WINDSHIELD SO MUCH THAT THE CONSUMER WAS UNABLE TO SEE AND IN ORDER FOR THEM TO BE USED, THE CONSUMER HAD TO KEEP TURNING THEM ON AND OFF TO SEE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FOUR TIMES TO HAVE THE WIPERS ADJUSTED AND REPLACED. THE LAST TIME HOWEVER, IT WAS DETERMINED THAT THERE WAS A BOW IN THE WINDSHIELD AND IT NEEDED TO BE REPLACED. AFTER HAVING THE WINDSHIELD REPLACED, THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. THERE WAS A FILM ON THE WINDSHIELD AND WHEN THE WIPERS WERE USED, THE CONSUMER COULD NOT SEE PROPERLY. ON TWO OCCASIONS THE 4WD/A4WD LIGHT ILLUMINATED AND THE VEHICLE WAS STUCK IN 4WD AND THEN ALL THE LIGHTS WENT OUT AND THE TRANSMISSION WAS SLIPPING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE COMPUTER HAD TO BE REPROGRAMMED. THE CONSUMER ALSO STATED THE REAR WIPERS FAILED AND THE DEALER FOUND A NUT LOOSE AND THE FRONT WASHER HOSE DID NOT WORK AND THERE WAS A KINK IN IT. THERE WAS NOISE COMING FROM THE WINDOWS, ALTHOUGH THE DEALER SAID IT WAS COMING FROM THE MIRRORS. *JB
AIR BAGSJuly 11, 2004
THE SIDE IMPACT AIRBAG FAILED TO DEPLOY IN VERY SERIOUS SIDE COLLISION. *AK *NM
Crash reported1 injury(ies)
NHTSA #10080785AIR BAGSJuly 6, 2004
CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE AT 25 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE MANUFACTURER DID NOT EXCEPT RESPONSIBILITY. *SC
Crash reported
NHTSA #10076184AIR BAGSJuly 2, 2004
I WAS IN A CENTER FRONTAL IMPACT ACCIDENT AT 35-40 MPH WITH A VEHICLE THAT PULLED IN FRONT OF ME (T-BONE ACCIDENT) AND MY AIRBAGS FAILED TO DEPLOY. *AK
Crash reported2 injury(ies)
NHTSA #10079192SERVICE BRAKES, AIR,AIR BAGS,EQUIPMENTJune 9, 2004
PURCHASED 2003 GMC ENVOY SLT ON 11/30/2002. SERVICE AIRBAG LIGHT CAME ON AS I WAS DRIVING THE VEHICLE OFF THE LOT. RETURNED TO DEALER FOR REPAIR. DEALER SAID IT WAS A LOOSE WIRE IN THE SENSOR. ONE MONTH LATER SERVICE AIRBAG LIGHT CAME ON AGAIN. RETURNED IT TO DEALER, COULD NOT DETERMINE PROBLEM SO THEY REPLACED THE PASSENGER SIDE AIRBAG. SERVICE AIR BAG LIGHT IS ON AGAIN. THIS IS THE THIRD TIME. ALSO HAVE HAD INTERMITTENT PROBLEMS WITH THE BRAKES. WHEN APPROACHING A STOP LIGHT HAVE HAD INSTANCES WHERE THE CAR WILL NOT STOP, AND THE BRAKE PEDAL IS TO THE FLOOR THIS HAS HAPPENED 3 TIMES. TOOK IT INTO THE DEALER AND WAS TOLD THIS IS THE WAY THE BRAKES FUNCTION ON THIS VEHICLE????? HAVE HAD INTERMITTENT PROBLEMS WITH THE 4 WHEEL DRIVE. THE LIGHTS ON THE 4 WHEEL DRIVE INDICATOR WILL FLASH FROM 2HI ALL THE WAY TO 4 WHL DRIVE WITHOUT EVERY TOUCHING THE CONTROL. EXTREMELY DISAPPOINTED IN THIS VEHICLE FOR THE COST AND UNFORTUNATELY HAVE A 4 YEAR LEASE. WILL NOT RECOMMEND OR PURCHASE ANOTHER GMC PRODUCT. *AK
SEAT BELTS,CHILD SEATMay 3, 2004
WHILE SITTING IN TRAFFIC CONSUMER'S VEHICLE WAS STRUCK IN THE REAR, CAUSING IT TO STRIKE A ANOTHER VEHICLE IN THE REAR. CONSUMER SUSTAINED TORN LIGAMENTS IN THE NECK. REAR MIDDLE SEAT POSITION SEAT BELT HOLDING A CSS BECAME DETACHED ALMOST DISLODGING THE CSS WHICH WAS ANCHORED AT THE TOP BY A TETHER STRAP ATTACHED TO THE SEAT. *AK THE LATCH PLATE CAME OUT OF THE BUCKLE. SON CAN NOT REACH THE BUCKLE WHEN SEAT IN THE CSS. VEHICLE NOT TOTALED IN THE CRASH. ESTIMATED SPEED AT IMPACT WAS 30 MPH. JUST MINOR DAMAGE TO THE REAR BUMPER AND HATCH. STRIKING VEHICLE UNDER ROAD THE ENVOY. DEALER INSPECTED BUCKLE AND COULD NOT DUPLICATE THE ISSUE OF A POSSIBLE FALSE LATCHING.CW
Crash reported1 injury(ies)
NHTSA #10071974VISIBILITYApril 26, 2004
WINDSHIELD WIPERS WERE INOPERATIVE. RECALL 04V046000 FOR THE WINDSHIELD WIPER ASSEMBLY WAS ISSUED. HOWEVER, DEALERSHIP WAS UNSURE IF THIS VEHICLE'S VIN NUMBER WAS INCLUDED IN THE RECALL BECAUSE CONSUMER'S NOTIFICATION WAS DUE TO BEGIN IN THE THIRD QUARTER OF 2004. THEREFORE, DEALERSHIP REFUSED TO REPAIR THE WINDSHIELD WIPERS.*AK
TIRES,WHEELSApril 25, 2004
I HAD LOST 3 CENTER PIECES THAT COVERS THE LUDE BOLTS. I SPOKE THE COMPANY ABOUT THE ABOVE AND THEY STATED THEY HADN'T HAD ANY ONE TO COMPLAIN. BUT AFTER GREAT EFFORT IT WAS RESOLVED WITH ME BEING REIMBURSED WITH THE 1 I HAD PURCHASED AND THEY REPLACED THE OTHER 2. I HAD SPOKEN WITH 2 OF MY CO-WORKERS AND THEY HAD A SIMILAR COMPLAINT, BUT DID NOT PURSUE IT. NOW MY CRUISE CONTROL HAS GONE OUT AND MAY VECHILE ONLY HAVE 16,000 MILES ON IT AND I HAVEN'T USE D IT. THE WAY I FOUND OUT IT WAS NOT WORKING WAS WE WERE TAKING A TRIP AND THE CRUISE WOULD NOT WORK. I NOW HAVE TO TAKE IT IN FOR REPAIR AND I AM DREADING IT WILL BE A ORDEAL. SINCE I HAVE TO TAKE IT IN TO THE CHEVROLET PLACE INSTEAD OF THE DEALERSHIP I PURCHASED IT FROM BECAUSE OF THE POOR SERVICE.*AK
ENGINE AND ENGINE COOLINGApril 21, 2004
VEHICLE WAS DESIGNED WITH THE COOLANT LINES NEXT TO THE CATALYTIC CONVERTER. THE FUEL LINE RUPTURED IN SEVERAL PLACES AND SPRAYED COOLANT ON THE UNDER CARRIAGE OF THE VEHICLE ,AND THE CATALYTIC CONVERTER. *AK
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMApril 20, 2004
WHILE DRIVING AT ANY SPEED ENGINE CHECK LIGHT CAME ON AND STAYED ON. DEALER CHECKED THIS PROBLEM ON THREE OCCASIONS. ON EACH OCCASION THE SPARK PLUGS WERE CHANGED, AND THE BATTERY CABLE BOLT WAS REPLACED.*AK *NM
SEAT BELTSApril 20, 2004
DRIVER SIDE SEAT BELT RETRACTOR FAILED INTERMITTENTLY. *AK
POWER TRAINApril 17, 2004
I PURCHASED MY 2003 ENVOY IN MAY 2003. SOON AFTERWARDS I STARTED GETTING A FEEDBACK THROUGH THE GAS PEDIAL. IT WAS KIND OF LIKE A VIBRATIPON. THEY SAID IT WAS THE DRIVE SHAFT SO THEY REPLACED IT. THAT DIDN'T HELP. EACH TIME I TAKE IT IN THEY SAY IT SOMETHING DIFFERENT, BUT THE PROBLEM STILL HAS NOT BEEN RESOLVED. IT HAS BEEN WORKED ON THREE TIMES FOR THIS AND I AM PLANNING ON TAKING IT BACK IN AGAIN. *AK
POWER TRAINApril 13, 2004
VEHICLE SHIFTED GEARS WITHOUT APPLYING THE BRAKES. *AK
AIR BAGSApril 9, 2004
MY WIFE WAS IN AN ACCIDENT WITH OUR NEW 2003 GMC ENVOY SLT, PURCHASED IN NOVEMBER OF 2003. TO AVOID REAR ENDING THE CAR IN FRONT OF HER, SHE SWERVED THE ENVOY OFF OF THE ROAD, DOWN A HILL AND AND HIT A TREE IN THE RIGHT FRONT OR PASSENGER SIDE OF THE VEHICLE. SHE HIT THE TREE WITH SUCH FORCE THAT THE DAMAGE TO THE FRONT OF THE VEHICLE RESULTED IN A TOTAL LOSS. MY CONCERN IS THE AIR BAGS NEVER NEVER DEPLOYED IN THIS ACCIDENT. I WOULD LIKE TO KNOW WHY? AND I WOULD LIKE TO KNOW MORE INFORMATION AS TO THE OPERATION OF THE AIR BAG SYSTEM IN A GMC ENVOY.*AK
Crash reported1 injury(ies)
NHTSA #10065821SEATSApril 7, 2004
CONSUMER COMPLAINED THERE WAS NOT ENOUGH HOT AIR TO WARM UP THE SECOND AND THIRD RAW BACKS SEATS. DEALER AND MANUFACTURER INDICATED WE WERE AWARE OF THE PROBLEM.*AK
FUEL SYSTEM, GASOLINEApril 6, 2004
ALSO EVERY TIME I FILL MY GAS TANK, GAS COMES BACK UP AND SPILLS OUT, IT DOES NOT MATTER IF I LEAVE THE NOZZLE IN, TAKE IT OUT IMMEDIATELY, AND I AM NEVER TOPPING THE TANK OFF. WHEN I HAD IT BACK TO THE DEALER THEY SAID THEY WERE UNAWARE OF ANY PROBLEMS. *LA
POWER TRAINMarch 26, 2004
4-WHEEL DRIVE LIGHT, MY 2003 $35,000 ENVOY'S SERVICE 4-WHEEL DRIVE LIGHT CAME ON THE FIRST TIME AT 574 MILES. THE SECOND TIME AT 4,242 MILES. THE THIRD TIME AT 6,490 MILES. THE FOURTH TIME AT 9,387 MILES. IT WAS THEN TOWED IN FOR A FIFTH TIME JUST AFTER THAT FOR SEVERAL OTHER PROBLEMS. IT WENT THROUGH THREE IGNITION SWITCHES IN ONE WEEK. IT HAS HAD THE TRANSFER CASE MODULES, ACTUATORS, FRONT HUBS AND MORE DONE. IT HAS BEEN REPROGRAMED EACH TIME AS WELL. I HAVE ONLY OWNED THE VEHICLE FOR 9 MONTHS. I CONTACTED GM ABOUT THIS AND WAS TOLD ABOUT A REPURCHASE THEN TOLD NO. I HATE MY ENVOY AND I WILL NEVER PURCHASE ANOTHER GM PRODUCT!!!!!!! EVERYONE THAT ASKS ME ABOUT IT I TELL THEM MY STORY SO I HOPE IT GETS AROUND HOW BAD THIS IS AND HOW BAD THIS SUCKS! MY DEALERSHIP HAS BEEN HELPFUL BUT THE REPS FROM GM SUCK! I WAS NEVER GIVEN A REASON AS TO WHY THE GM REP (MOIZ AHMAD) SAID "NO" AND I WAS TOLD THAT HE NOT ONLY DOESN'T HAVE TO GIVE A REASON THAT HE DOESN'T HAVE TO CALL ME WHEN I ASKED FOR HIM TO. AND... THEY WILL NOT GIVE ME ANY INFORMATION TO EVEN CONTACT THIS GUY. "THEY DON'T HAVE TO". THEN WHEN I COMPLAINED THAT THIS WAS "UNEXCEPTABLE" AND ASKED TO SPEAK WITH A SUPERVISOR THE SUPERVISOR HUNG UP ON ME!!! I WAS NOT VERY SUPRISED TO SEE THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. I LOOKED UP THE SERVICE BULLETINS AND RECALLS (AT ALLDATA.COM) AND THERE WERE SEVERAL BULLETINS ON THIS. GM NEEDS TO GET THE ENVOYS ACT TOGETHER!!!! I AM GOING THROUGH NY STATE LEMON LAW NOW. WISH ME LUCK! *AK
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGMarch 24, 2004
FAULTY WIRING IN BRAKE LIGHT CAUSED VEHICLE TO CATCH ON FIRE. GM HAS OFFERED TO REPAIR BUT I STILL DON'T FEEL IT IS SAFE. *JB
Fire reported
NHTSA #10063812ELECTRICAL SYSTEMMarch 13, 2004
PROBLEMS WITH THE SOFTWARE. DRIVER 1 AND 2 REMOTES DONT ALWAYS WORK. MIRRORS CHANGE BY JUST UNLOCKING. SOMETIMES THE ELECTRIC SEAT RELEASE PUTS THE SEAT INTO DRIVER 2 POSITION. TRANSFER CASE ON OCCASION, ALL LIGHTS START TO BLINK AND YOU CAN HEAR THE TRANSFER CASE SWITCHING.*AK
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROLFebruary 19, 2004
WHILE STOPPED THE ENGINE RAN AT 900 RPM'S. AFTER THE BRAKE WAS RELEASED THE RPM'S CLIMBED TO 1100 AND THE VEHICLE ACCELERATED SUDDENLY. THE DEALER REPLACED THE FUEL EMISSIONS CANISTER ONCE, AND RESET THE ELECTRICAL CODES, AND REPLACED THE FUEL TANK, BUT THE PROBLEM RECURRED. *AK *NM
STRUCTUREFebruary 19, 2004
WHEN DRIVING OVER 55 MPH WIND CAUSED VEHICLE TO SHIFT FROM SIDE TO SIDE. ON TWO SEPARATE OCCASIONS THE WIND CAUSED THE VEHICLE TO BE PUSHED INTO A DITCH OFF OF THE ROAD. THERE HAD BEEN SLIGHT INJURIES SUSTAINED BOTH INSTANCES. *AK
Crash reported2 injury(ies)
NHTSA #10053913FUEL SYSTEM, GASOLINEFebruary 3, 2004
WHILE TRAVELING CONSUMER SMELLED A FUEL ODOR INSIDE VEHICLE. CONSUMER PULLED VEHICLE OVER, AND NOTICED FUEL LEAKING FROM UNDER VEHICLE . DEALERSHIP SERVICED VEHICLE, AND NOTICED FUEL LINE WAS DISCONNECTED.*AK
FUEL SYSTEM, GASOLINEFebruary 1, 2004
WHEN FILLING UP THE GAS TANK, OFTEN TIMES THE PUMP WILL NOT STOP AND THE PUMP WILL RUN ABOUT 3-5 SECONDS LONGER THAN IT SHOULD, CAUSING GAS TO SPILL. DEALER CHECKED AND FOUND NO PROBLEMS (BUT SAW ON THE WEBSITE ANOTHER USER EXPERIENCED THE SAME THING). *JB
POWER TRAINJanuary 18, 2004
STEERING FAILED WHEN IN 4 WHEEL HI ALSO FRONT WHEELS LOCKED THERE WAS A RUBBING NOISE UNDER THE VEHICLE. SOUNDED LIKE THE TRANSMISSION WAS FALLING APART. HAD THIS PROBLEM BEFORE AND TOLD BY THE DEALER CAN'T FIND ANYTHING WRONG. HAD THIS VEHICLE ONLY 4 MONTHS. MAJOR PROBLEMS WITH 4 WHEEL DRIVE. *CB
FUEL SYSTEM, GASOLINEJanuary 13, 2004
WHEN PUTTING GAS IN THE VEHICLE IT SPILLS OVER.*AK
AIR BAGS,TIRESJanuary 9, 2004
WHILE DRIVING 70 MPH, THE LEFT REAR TIRE BLEW OUT. THE DRIVER ATTEMPTED TO STEER THE VEHICLE TO THE SIDE OF THE ROAD BUT THE VEHICLE ROLLED OVER TWICE AND LANDED UPRIGHT. THE FRONT AND SIDE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR BRUISES. *AK *SC *JB
Crash reported1 injury(ies)
NHTSA #10048096POWER TRAINJanuary 8, 2004
WHEN THE LIGHT WENT OUT ON THE 4-WHEEL DRIVE, THE CONSUMER HAD TO THE SHUT VEHICLE OFF AND RESTART THE 4-WHEEL DRIVE.*AK DURING SNOW CONDITIONS, THE OWNER FOUND OUT THE VEHICLE WOULD NOT SHIFT TO 4 WHEEL DRIVE WHEN THE INDICATOR LIGHT WAS ON. IN ORDER TO RESTORE 4 WHEEL DRIVE THE VEHICLE MUST BE SHUT DOWN AND STARTED AGAIN UNTIL IT LIGHTS UP . THE VEHICLE HAS BEEN WORKED ON THREE TIMES WITH NO REPAIR ORDERS PROVIDED. *CB *JB
ENGINE AND ENGINE COOLINGJanuary 6, 2004
AIR CONDITIONER INTERMITENTLLY BLOWS WARM AIR. THIS AIR CONDITIONING FAILURE HAS BEEN REPORTED SEVERAL TIMES TO THE TWO DEALERS I HAVE MY 2003 GMC ENVOY SERVICED: BECK & MASTEN AND CHAMPION PONTIAC GMC. THE DEALERS SAID THE PROBLEM WAS A BAD SWITCH THAT THEY REPLACED EACH TIME I COMPLAIN OF THE AIR CONDITIONING FAILURE. *AK
POWER TRAINDecember 30, 2003
WHILE DRIVING THE 4 WHEEL DRIVE AUTOMATICALLY ENGAGED. THE CONSUMER TRIED TO MANUALLY DISENGAGE IT SEVERAL TIMES. THE DEALERSHIP WAS NOTIFIED, BUT HAS BEEN UNABLE TO RESOLVE THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
POWER TRAINDecember 19, 2003
WHEN VEHICLE STARTED UP, 4-WHEEL DRIVE LIGHT CAME ON. DIAGNOSED AS NO CODES STORED IN ATCM. OLD ATCM PROGRAMMING SCANNED FOR CODES NO CODES STORED. REFLASHED ATCM WITH NEW UPDATE. *AK
AIR BAGSDecember 16, 2003
THE TRUCK WAS INVOLVED IN A HEAD ON COLLISION AT 30 MPH. THE TRUCK SPUN AROUND AND WAS HIT AGAIN ON THE DRIVER SIDE. THE FRONTAL AIR BAGS FAILED TO DEPLOY, BUT THE SIDE AIRBAG DEPLOYED UPON IMPACT. THE ENTIRE FRAME NEEDED TO BE REPLACED. THE DRIVER SUSTAINED BACK, NECK AND KNEE INJURIES AS A RESULT. *JB
Crash reported1 injury(ies)
NHTSA #10051580STEERING,SERVICE BRAKES, HYDRAULIC,AIR BAGSDecember 9, 2003
MY WIFE WAS DRIVING AROUND 35 MPH DURING A CLEAR DAY WHEN SUDDENLY THE STEERING WHEEL OF OUR 2003 GMC ENVOY STARTED WOBBLING AND SHE COULDN'T CONTROL IT ANYMORE. SHE STEPPED ON THE BRAKES BUT THE VEHICLE WOULDN'T STOP. THE VEHICLE WENT OVER THE CURB AND INITIALLY HIT A UTILITY POLE ON THE LEFT PASSENGER SIDE, THEN EVENTUALLY HIT THE TREE WITH THE FRONT BUMPER AND KNOCKED THE TWO STATIONARY OBJECTS DOWN. SURPRISINGLY, THE AIRBAG DIDN'T EVEN DEPLOY. THE INSURANCE COMPANY DECLARED THE VEHICLE TOTAL WRECKED AND UNREPAIRABLE. AS EXPECTED, GMC DECLINED RESPONSIBILITIES. THEY SENT A SO CALLED INDEPENDENT INVESTIGATOR BUT THEY WOULDN'T GIVE ME HIS PHONE NUMBER. THE REPORT THEY SENT CONTAINED ONLY RAW DATA ABOUT THE AIRBAG AND NOTHING ABOUT THE STEERING WHEEL. I WILL NEVER BUY OR RECOMMEND A GMC AGAIN.*AK
Crash reported1 injury(ies)
NHTSA #10049443POWER TRAINDecember 9, 2003
WHEN DRIVING TRANSMISSION KEPT SLIPPING OUT OF GEAR. DEALER COULD NOT RESOLVE THE PROBLEM. *AK
ELECTRICAL SYSTEMNovember 20, 2003
ENGINE STALLING WITH VEHICLE IN MOTION OR WHEN STOPPED. 5 STALLS OCCURRED WITHIN PAST 1000 MILES. SOMETIMES VEHICLE, CHUGS/SKIPS JUST BEFORE STALLING. VEHICLE HAS BEEN SERVICED 3 TIMES FOR THIS PROBLEM SINCE OCTOBER 27TH AND STILL NOT CORRECTED AS OF THIS WRITING. USUAL STALL SPEED IS AROUND 20 MPH. ONE TIME WAS DRIVING AT 65 MPH ON INTERSTATE, ALL DASHBOARD WARNING LIGHTS CAME ON VEHICLE HESITATED BUT DID NOT STALL. CRUISE CONTROL ALWAYS STOPS WORKING IMMEDIATELY FOLLOWING STALLING INCIDENTS. HAS STALLED UPON STOPPING AT STOP LIGHT/SIGN. VEHICLE HAS HAD MANY ELECTRICAL PROBLEMS SINCE APPROXIMATELY 800 MILES INCLUDING WINDSHIELD WASHER SYSTEM FAILURE (TWICE), ABS LIGHT ILLUMINATING, AIRBAG LIGHT. *LA
SEAT BELTSNovember 19, 2003
THE DRIVER'S SIDE SEAT BELT WAS INOPERATIVE. THE BELT CONTINUOUSLY STUCK IN THE HOLSTER. THE DEALERSHIP REPLACED THE ENTIRE SEAT BELT SYSTEM, BUT THE PROBLEM REMAINED. *AK THE SEAT BELT LOCKED INTO PLACE WHEN THE VEHICLE WAS IN THE PARK POSITION. *SCC *JB
STEERINGNovember 12, 2003
WHILE DRIVING AT 65 MPH, THE STEERING WHEEL JERKED HARD TO LEFT. THE VEHICLE THEN SUDDENLY ACCELERATED WITHOUT ANY WARNING. THE DRIVER WAS ABLE TO CONTROL THE VEHICLE AND PULL OVER TO THE SHOULDER. THE VEHICLE WAS TOWED. THE MECHANIC NOTICED THAT THE REAR PASSENGER WHEEL HAD FOLDED UNDERNEATH THE VEHICLE. THE AXLE HAD SHEARED OFF AND NEEDED REPLACING. *PH
POWER TRAINNovember 11, 2003
WHILE DRIVING DOWN FREEWAY MY CHECK 4WD LIGHT CAME ON. SO NOW IT IS IN THE DEALERSHIP FOR 2 DAYS, WITH ONLY 1600 MILES ON THE VEHICLE... NO 4 WHEEL DRIVE EVER USED YET...IT NOT GOING THE WAY I EXPECTED FOR THE PRICE OF THIS VEHICLE. *AK
POWER TRAINNovember 7, 2003
THE 4-WHEEL DRIVE INTERMITTENTLY MALFUNCTIONED. DEALER INDICATED TO THE CONSUMER THAT THE MANUFACTURER WAS AWARE OF THE PROBLEM, BUT HAD NO REMEDY. *AK
VISIBILITYOctober 21, 2003
WHILE DRIVING DRIVER CANNOT ADJUST THE TWO SIDE MIRRORS. *AK CONSUMER LEARNED THE SIDE MIRRORS COULDN'T BE ADJUSTED BY MANUAL MOVEMENT NOR POWER. HE ASSUMED THIS WAS A PART OF THE VEHICLE. HE FELT THIS WAS A SAFETY ISSUE-DRIVING AND ADJUSTING THE MIRRORS WITH HIS HANDS. *PH *NLM
SUSPENSIONOctober 21, 2003
COMPRESSOR FOR AUTOMATIC LOAD-LEVELING REAR SUSPENSION CYCLES ON AND OFF INTERMITTENTLY WHILE THE VEHICLE IS OFF. THIS HAPPENS EVEN AFTER THE VEHICLE HAS BEEN TURNED OFF FOR SEVERAL HOURS. IF NOT NOTICED, COMPRESSOR WILL CONTINUE TO CYCLE ON AND OFF AND RUN DOWN THE BATTERY. USUALLY CAN HEAR A "PUFF" OF AIR BEING RELEASED FROM THE SYSTEM RIGHT BEFORE THE COMPRESSOR CYCLES ON. THE COMPRESSOR CAN STAY ON FOR AS LITTLE AS SEVERAL SECONDS OR FOR UP TO A FEW MINUTES. THE CYCLE CAN LAST FOR WHAT SEEMS TO BE AS LITTLE AS 5 MINUTES OR UP TO A FEW DAYS SO THAT THE BATTERY RUNS DOWN IF LEFT AT AN AIRPORT WHILE ON VACATION, FOR EXAMPLE. THE ONLY WAY TO "BREAK" THE CYCLE IS TO DRIVE THE VEHICLE OR TURN THE CAR ON AND THEN TURN IT OFF AFTER SEVERAL SECONDS. TURNING THE CAR ON AND OFF DOESN'T ALWAYS WORK. BUT, WHEN OPERATING THE VEHICLE, THE COMPRESSOR SEEMS TO WORK NORMALLY. THIS PROBLEM HAS BEEN HAPPENING FOR MONTHS, I HAVE 5,000 MILES ON THE VEHICLE WHICH WAS PURCHASED 2/2003. IT HAS BEEN IN THE SHOP FOR THIS PROBLEM 3 TIMES. I TOOK IT IN FOR SERVICE AT FARRISH GMC / PONTIAC YESTERDAY (3RD TIME) AND IT IS STILL THERE TODAY. AS OF YET, THEY HAVE BEEN UNABLE TO FIX THIS PROBLEM BECAUSE NO TECHNICAL SERVICE BULLETIN EXISTS TO GUIDE THEM. THE DEALERSHIP HAS NOT CONDUCTED A VISUAL INSPECTION OF THE SYSTEM OR ITS COMPONENTS TO LOOK FOR LEAKS OR BROKEN PARTS. THEY'VE ONLY DONE A COMPUTER DIAGNOSTIC, WHICH FOUND NOTHING WRONG. HOWEVER, SERVICE CONSULTANTS AT THE DEALERSHIP HAVE WITNESSED THE EVENT HAPPENING AND THE COMPRESSOR TURNING ON AND OFF...WHILE THE VEHICLE IS OFF. AGAIN, I NEED TO STRESS THAT THE PROBLEM IS HAPPENING WHEN THE VEHICLE IS TURNED OFF AND NOT IN USE. THE COMPRESSOR SHOULD NOT EVEN BE ABLE TO TURN ITSELF ON IF THE CAR IS TURNED OFF. FIRST TIME I BROUGHT THE VEHICLE IN FOR SERVICE WAS 7/12/2003, THE SECOND TIME ON 8/29/2003 AND THEN AGAIN FOR A THIRD TIME ON 10/20/2003. *LA
POWER TRAINOctober 9, 2003
I OWN A GMC ENVOY XL. THE TRANSMISSION WILL NOT HOLD THE CAR ON AN INCLINE. IN DRIVE, THE CAR WILL ACCELERATE BACKWARDS DOWN A HILL. *LA
Crash reported
NHTSA #10041528SUSPENSIONOctober 2, 2003
WHILE DRIVING AT 55/60 MPH UNDER NORMAL DRIVING CONDITIONS AND UPON DEPRESSING OF BRAKE PEDAL TO SLOW DOWN VEHICLE SUDDENLY SWERVED AND FISHTAILED. THIS RESULTED IN LOSS OF CONTROL, AND VEHICLE CRASHED INTO THE MEDIUM. VEHICLE WAS TOTALED.*AK
Crash reported
NHTSA #10042199SUSPENSIONOctober 1, 2003
WHILE TOWING A 18 FOOT TRAILER AT 60 MPH DRIVER HAD A HARD TIME CONTROLLING THE VEHICLE WHEN OTHER VEHICLES WERE PASSING ON THE HIGHWAY. *AK
FUEL SYSTEM, GASOLINESeptember 29, 2003
MY 2003 GMC ENVOY HAS A DEFECTIVE FUEL TANK. ACCORDING TO THE DEALER THE TANK HAS A SMALL CRACK IN THE VAPOR RECOVERY LINE. DEALER AND GMC CLAIMS THAT IT IS NOT A HAZZARD BUT THERE IS A VERY STRONG GASOLINE ODER WHEN THE VEHICLE IS STARTED OR STOPED AND IT CONTINUES FOR SOME TIME UNTIL THE ENGINE IS WARM. DEALER CLAIMS THE TANK IS BEING REDESIGNED GMC WILL NOT CONFIRM OR DENY. WHAT I KNOW IS THE PART HAS AN EXPECTED BUT NOT DEFINET 4 TO 6 WEEK DELIVERY TIME.
POWER TRAINSeptember 24, 2003
MY HUSBAND AND I PURCHASED A 2030 ENVOY SLT IN MAY 2003. THE 4 WHEEL SERVICE LIGHT HAS COME ON TWICE. THE FIRST TIME, IT WAS REPAIRED. THE 2ND TIME IT CAME ON, WE WERE TOLD WE HAVE NO 4 WHEEL DRIVE. WE HAVE BEEN IN CONTACT WITH GMC CUSTOMER SERVICE DEPT (1-866-996-9463, OUR REPRESENTATIVE IS BRANDY JOHNSON AND OUR REF $ IS 1-127444813). THE RESOLUTION; WE NEED TO WAIT UNTIL THE SERVICE 4 WHEEL DRIVE LIGHT COMES ON AGAIN SO WE CAN TAKE IT INTO THE DEALER (IF THEY ARE OPEN) SO A "CODE" CAN BE READ. I FEEL WITH WINTER COMING, THIS ISSUE HAS NOW TURNED INTO A SAFETY ISSUE AS WE WILL USE THIS VEHICLE DAILY TO TAKE OUR SON TO DAYCARE AND GO TO WORK. I WOULD APPRECIATE ANY INPUT YOU COULD ASSIST ME WITH AS I STRONGLY FEEL THIS VEHICLE SHOULD BE REPLACED.
VEHICLE SPEED CONTROLSeptember 9, 2003
2003 GMC ENVOY HIGH ENGINE IDLE WHEN SLOWING TO STOP ENGINE WILL NOT RETURN TO IDLE UNTIL ALMOST AT A STOP. WHEN SLOWING IF YOU DO NOT TOUCH THE BRAKE PEDAL THE CAR WILL CONTINUE ON A FLAT ROAD AT 30TO 35 MPH.GM ANSWER TO THIS POINT IS THAT THEY ALL DO IT. I SEE THIS AS A SAFETY CONCERN AND ON SLIPERY ROAD CCOULD CAUSE THE VEHICLE TO SKID NOT TO MENTION UNUSUAL BRAKE WEAR AND FUEL CONSUMPTION. THAKS SAM MCNEIL. *AK
STRUCTURESeptember 5, 2003
RIGHT REAR DOOR OPENED WITHOUT WARNING AT THE GAS STATION WHILE PULLING OUT, CAUSING CONSUMER'S DAUGHTER TO FALL OUT OF THE TRUCK AND BREAKING HER RIGHT HAND. SHE WAS TRANSPORTED TO THE HOSPITAL THE DEALER WAS NOTIFIED. *AK
1 injury(ies)
NHTSA #10038343ENGINE AND ENGINE COOLINGSeptember 4, 2003
WHILE DRIVING ABOUT 65 MPH ON THE HIGHWAY ENGINE CHECK LIGHT APPEARED ON THE DASHBOARD. *AK
VISIBILITYAugust 19, 2003
WHILE PARKED IN MY GARAGE W/ ENGINE OFF. I CAME AROUND THE CORNER & HEARD WATER RUNNING. MY GMC 2003 ENVOY'S FRONT WINDSHIELD WIPERS WERE SPRAYING SPONTANEOUSLY & WIPERS WERE RUNNING. ENGINE WAS MAKING A LOUD SCREECHING NOISE. BACKED VEHICLE OUT OF GARGAGE & PULLED OUT FUSE. SPRAY STOPPED, BUT WIPERS STILL PROCEEDED TO GO. ENGINE COULD HAVE CAUGHT ON FIRE! DEALER REPLACED WIPER MOTOR STATING IT HAD BEEN FLOODED W/ WATER. PREVIOUSLY TO THIS EVENT, THE FRONT WIPERS WOULD GO OFF & ON EVEN WHILE SWITCH WAS IN THE OFF POSITION. ALSO, BACK WIPERS STOPPED WORKING & HAD BACK WIPER MOTOR REPLACED TOO.*AK
SEAT BELTSAugust 11, 2003
THE DRIVER'S SIDE SEAT-BELT WOULD LOCK-UP IN THE FULLY RETRACTED POSITION. DRIVER IS UNABLE TO PULL THE SEAT-BELT FROM THE "LOCKED" POSITION. MUST WAIT A FEW SECONDS/MINUTES BEFORE SEAT-BELT WILL RELEASE ITSELF SO THAT THE DRIVER CAN PUT IT ON. THE DEALERSHIP I PURCHASED IT AT (WAGNER-BUICK GMC IN BELLEVILLE, IL) REPLACED THE SEAT-BELT AT 5XXX MILES AND NOW THEY'VE PUT IN A SECOND ONE AT 82XX MILES TODAY (8/11/03). *NLM
SEAT BELTSAugust 5, 2003
WE PURCHASED A BRAND NEW 2003 GMC ENVOY WITH A THIRD ROW OF SEATS. IN THE MANUAL IT INDICATES THAT THERE ARE SEAT BELT ADJUSTERS ON THE BACK OF THE SEATS TO SHORTEN THE HEIGHT AT WHICH THE SEATBELT COMES ACROSS THE PASSENGER. THESE ADJUSTERS ARE NOT INCLUDED IN OUR CAR. WE NOTICED THIS ISSUE WHEN A CHILD SAT IN THE BACK SEAT (ONE OF THE REASONS FOR PURCHASING A 7 PASSENGER VEHICLE) AND THE SEATBELT CAME ACROSS THEIR FACE. WE BROUGHT THE CAR TO A DEALER ONLY TO BE TOLD THAT WE WERE CORRECT THE ADJUSTERS WERE NOT INSTALLED (A MANUFACTURER'S DEFAULT), BUT THAT THERE WAS NOTHING THAT COULD BE DONE TO INSTALL THEM AT THIS POINT. WE NOW HAVE A BRAND NEW CAR THAT WE CANNOT USE FOR THE PURPOSE FOR WHICH IT WAS PURCHASED. THE CAR IS COMPLETELY COVERED UNDER WARRANTY AND WE STRONGLY CONSIDER THIS A SAFETY ISSUE. I KNOW OF A COUPLE OF OTHER OWNERS THAT HAVE THE SAME PROBLEM. IF I CHILD (OR EVEN AN ADULT) WERE TO SIT IN THOSE SEATS WITHOUT ADJUSTING THE HEIGHT OF THE SEAT BELT IT COULD BE VERY DANGEROUS.*AK
SEAT BELTSJuly 24, 2003
THE DRIVER'S SIDE SEAT BELT LOCKED, WOULD NOT ENGAGE AND THE SEAT BELT LIGHT ILLUMINATED ON THE DASH. THIS WAS AN INTERMITTENT PROBLEM. THE SEAT BELT WAS REPLACED ON JULY 1, 2003. *AK *CB *NLM
EXTERIOR LIGHTINGJuly 20, 2003
I READ AN ARTICLE TODAY IN THE DETROIT FREE PRESS WHICH HAS PROMPTED ME TO WRITE YOU REGARDING HIDDEN LAMPS. MY COMPLAINT IS GENERAL, IN THAT THE AMOUNT OF "DAZZLE" FROM THE SCATTERED LIGHT IS GREATLY OBJECTIONABLE, AND MUST BE CONTROLLED. "HEAD-ON" VIEWING OS ACCEPTABLE, BUT SLIGHT OFF-ANGLE IS EXTREMELY DISTRACTING AND PAINFUL FROM THESE LAMPS. I WORK FOR A MAJOR AUTO COMPANY, AND HAVE SOME EXPERIENCE IN LIGHTING TECHNOLOGY. I WOULD PREFER IF NHTSA MIGRATE TO EUROPEAN REQUIREMENTS (CUT-OFF LINES) AND ENFORCE SOME TYPE OF ANTI-DAZZLE REQUIREMENTS FOR THESE LAMPS. ALTHOUGH ALLOWING A "WASH" IN FRONT OF THE VEHICLE ON THE ROAD, THE SIDE SCATTER I BELIEVE IS MORE DANGEROUS, POSSIBLE CAUSING OR RELATING TO ONCOMING DRIVER IRRITATION, ROAD RAGE, OR POSSIBLE ACCIDENTS. *AK
EQUIPMENTJuly 14, 2003
THE CONSUMER WAS TRYING TO CHANGE A FLAT TIRE IN THE REAR OF THE VEHICLE AND NOTICED THAT JACK HANDLE IS TOO SHORT, CAUSING THE CONSUMERS BODY TO BE ALMOST UNDER THE VEHICLE. *AK
SERVICE BRAKES, HYDRAULICJuly 3, 2003
PROBLEMS WITH BRAKES ON THE 2003 ENVOY. *MR THE CONSUMER APPLIED THE BRAKES BUT THEY DID NOT RESPOND. THE CONSUMER WAS ABLE TO AVOID AN ACCIDENT AND PLACED THE VEHICLE IN PARK AND TURNED OFF THE IGNITION. WHEN THE VEHICLE WAS RESTARTED THE BRAKE DID NOT HOLD AND THE VEHICLE HIT A CAR IN FRONT OF HIS. THE VEHICLE WAS TOWED TO A DEALER WHERE THEY DETERMINED THAT THE PROBLEM WAS IN THE CONTROL MODULE BUT IT COULD NOT BE REPROGRAMMED. THE TECHNICIAN WENT ON TO SAY THAT THE EXTENDED STOPPING DISTANCE WAS A DESIGN OF THE VEHICLE AND THAT THEY OPERATED WITHIN THE PARAMETERS OF THE MANUFACTURERS SPECIFICATIONS. *SCC *NLM
Crash reported
NHTSA #10026736VISIBILITYJuly 2, 2003
CONSUMER STATED THAT REAR WINDOW SHATTERED WHEN TRYING TO OPEN IT. DEALER NOTIFIED. *AK
ELECTRICAL SYSTEMJuly 2, 2003
THE INSTRUMENT PANEL SPEEDOMETER LIGHT CAME ON AND OFF WITHOUT PRIOR WARNING. *AK
POWER TRAINJune 30, 2003
WITH ABOUT 1100 MILES ON MY BRAND NEW CAR , THE 4WD LIGHT CAME ON. NOT HAPPY ABOUT THIS PURCHASE. *AK
SERVICE BRAKES, HYDRAULICJune 23, 2003
WHILE DRIVING AND WITHOUT WARNING THE BRAKES FAILED AND CAUSED EXTENDED STOPPING DISTANCE. *NLM. *AK PH *JB
Crash reported
NHTSA #10021607VISIBILITY,EQUIPMENTJune 17, 2003
WIND NOISE COMING THROUGH DRIVER AND PASSENGER WINDOWS. MOLDING WAS REPLACED AND NOISE WASN'T REDUCED. DEALER STATED, GM KNOWS ABOUT THE PROBLEM AND SEEM TO BELIEVE THAT THE MIRRORS ARE CAUSING WIND TO BE REDIRECTED TO THE WINDOW. THEREFORE WIND IS COMING THROUGH WHERE THE GLASS GOES INSIDE THE DOOR. NOT SATISFIED WITH THIS CAR, CAN'T EVEN DRIVE WITH THE RADIO TURNED DOWN. ALSO THE LOW-PRESSURE SENSOR IN THE AIR CONDITIONER UNIT WAS REPLACED, AFTER A HALF-POUND OF FREON WAS REQUIRED. THIS VEHICLE HAS BEEN IN THE SHOP FOUR TIMES!!! *JB
STRUCTUREJune 16, 2003
WIND NOISE COMING FROM AROUND THE DRIVERS DOOR,HAS BEEN INTO THE SERVICE SHOP ON 2 OCCASIONS AND THIS IS AS GOOD AS IT GETS ACCORDING TO THE DEALER,I AM NOT SATISFIED WITH THE RESULTS A NEW VEHICLE SHOULD NOT HAVE NOISE LIKE THIS PLEASE INVESTIGATE. GM SHOULD COME OUT WITH AN OVER SIZE SEAL OR BETTER ADJUSTMENTS ON THEIR DOORS. *NLM
VISIBILITYJune 16, 2003
MY 2003 GMC ENVOY WINDSHIELD WIPERS DON'T WORK AT ALL. *NLM
SERVICE BRAKES, HYDRAULICJune 16, 2003
PROBLEMS WITH BRAKE EQUIPMENT ON 2003 ENVOY. *MR WHILE DRIVING AT 15 MPH CONSUMER PUT FOOT ON BRAKES AND VEHICLE WOULD NOT STOP CAUSE VEHICLE TO HIT ANOTHER VEHICLE IN FRONT. *CB
Crash reported
NHTSA #10024553POWER TRAINJune 10, 2003
WHEN MY VEHICLE HAD LESS THAN 200 MILES ON IT THE CHECK FOUR WHEEL DRIVE LIGHT CAME ON. WHE HAD ONLY HAD THE CAR FOR LESS THAN A WEEK. I ASKED THE DEALER AND THEY SAID THAT AS LONG AS IT WAS RUNNING FINE THE WOULD PUT IT ON THE COMPUTER AT MY 3,000 MILE CHECKUP. A FEW WEEKS LATER I STARTED HEARING A RUBBING NOISE. I BROUGHT IT IN AND THEY TOOK IT FOR A TEST DRIVE. THEY TOLD ME THAT THEY HAD SWICHED IT FROM 2 WD TO 4WD HIGH AND THE NOISE WAS GONE. IT WAS NOT. THE NEXT DAY I SWITCHED IT INTO AWD AND THERE WAS NO NOISE. THAT AFTERNOON THE FRONT WHEELS LOCKED UP ON ME WHEN I WAS GOING ABOUT 30 MPH. WE HAD THE VEHICLE TOWED BACK TO THE DEALERSHIP. THEY TOLD US THAT THE FRONT DIFFERENTAL WAS LITTERALY FALLING APART AND HAVE NOW SAID THEY ARE GOING TO REPLACE THE TRANSFER CASE. THE MILAGE ON OUR ENVOY IS 1263. NEEDLESS TO SAY, I AM NOT HAPPY. I PURCHASED A NEW VEHICLE SO I WOULD NOT HAVE PROBLEMS. I HAVE ONLY HAD IT FOR A MONTH. *AK
ENGINE AND ENGINE COOLING,STRUCTUREJune 9, 2003
ONE WEEK AGO I PURCHASED A 2003 ENVOY SLE 4WD, IT HAS 200 MILES ON IT CURRENTLY AND NOTICED UPON DELIVERY THAT A MOLDING AROUND THE DRIVERS SIDE DOOR IS CROOKED. AND 2 DAYS AGO I NOTICED A LARGE PUDDLE OF FRESH OIL UNDER MY VEHICLE, AND MY OIL LIGHT WENT ON THIS MORNING. I HAVEN'T EVEN HAD THIS VEHICLE FOR ONE WEEK AND I HAVE TO TAKE IT IN FOR REPAIRS. THIS DOES NOT MAKE ME FEEL OVERLY COMFORTABLE ABOUT MY PURCHASE. *AK
SERVICE BRAKES, HYDRAULICJune 3, 2003
WHILE TRAVELING MPH AND WHEN DEPRESSING BRAKES PEDAL TRAVELED TO THE FLOORBOARD WHICH CAUSED EXTENDED STOPPING DISTANCE RESULTING INTO A CRASH. *AK
Crash reported
NHTSA #10022198VISIBILITYMay 27, 2003
I HAVE A 2003 GMC ENVOY XL WITH LESS THAN 8,000 MILES ON IT. ON MAY 26, 2003 WHILE DRIVING IN THE RAIN, THE FRONT WIPERS QUIT. IN A MATTER OF SECONDS, I COULD SEE NOTHING. NEEDLESS TO SAY, IT WAS A VERY DANGEROUS SITUATION. *TT
VISIBILITYMay 23, 2003
ON A 2003 GMC ENVOY XL (VEHICLE MILEAGE APPROX. 8900 MILES), THE WINDSHIELD WIPERS WERE ON WHEN THE SWITCH WAS IN THE OFF POSITION. THE DEALER REPLACED THE WIPER MOTOR. THIS WAS THE SECOND TIME THIS PROBLEM HAD OCCURRED; THE FIRST WAS IN SEPTEMBER 2002. AT THAT TIME, THE DEALER ALSO REPLACED THE WIPER MOTOR.
STRUCTUREMarch 18, 2003
I OWN A 2003 GMC ENVOY XL AND WHEN I AM DRIVING ON THE HIGHWAY, I HEAR A LOT OF WIND NOISE, WHILE THE WINDOWS ARE CLOSED. PLEASE INVESTIGATE THIS PROBLEM. *JB
SEAT BELTSFebruary 22, 2003
GMC ENVOY, 2003. COMPLAINT: REAR CENTER SEAT/SHOULDER BELT LOCKS UP 100% OF THE TIME. BECAUSE OF THIS ANYONE WEARING IT IS "PINNED" AGAINST THE SEAT. THAT IS, THERE IS NO MOVEMENT ALLOWED - YOU CANNOT LEAN FOREWARD. THIS SITUATION MAKES THE BACK CENTER POSITION BELT UN-USABLE. I BROUGHT THIS TO THE ATTENTION OF THE DEALER, (AND THEY AGREE THAT IT IS UN-WEARABLE), BUT SAY THAT THERE IS NO FIX. THEY ALSO SHOWED ME THAT THE SAME SITUATION CAN BE FOUND ON OTHER ENVOYS ON THEIR LOT. I FREQUENTLY CARRY 5 PEOPLE IN THE VEHICLE AND I BELIEVE IT'S DANGERIOUS HAVE ONE OF THE SEATING POSITONS WITH AN UN-WEARABLE SEAT/SHOULDER BELT.
STRUCTUREFebruary 11, 2003
THERE WAS A WIND NOISE COMING FROM THE DRIVER SIDE WINDOW. DEALER HASN'T CORRECTED THE PROBLEM. *JB
STEERING,ELECTRICAL SYSTEM,EQUIPMENTFebruary 3, 2003
PURCHASED A 2003 ENVOY XL ON 27 DEC 02 - SINCE THAT TIME IT HAS BEEN TO THE GARAGE TWO TIMES - NO CLAMP ON ONE END OF THE POWER STEERING LINE (LUCKILY IT BLEW OFF WHILE STILL IN OUR DRIVE WAY - GOD HELP US IF IT HAD LET LOOSE AT HIGH SPEED ON A CROWDED HIGHWAY) SECOND TIME WAS FOR A BAD CAM SENSOR. AND WE HAVEN'T MADE THE FIRST PAYMENT YET. FIRST CASS NUMBER FROM GMC IS S1-68773551 - SECOND CASE NUMBER I DON'T HAVE YET AS I JUST REPORTED IT THIS MORNING. NEEDLESS TO SAY THAT MY WIFE AND I HAVE NO TRUST IN THIS CAR NOW - WHAT ELSE WILL GO WRONG NEXT.
SEAT BELTSJanuary 21, 2003
WHILE DRIVING FRONT SEAT BELTS GIVE TOO MUCH ATTENTION CROSS THE CHEST. TS. *AK
FUEL SYSTEM, GASOLINEDecember 31, 2002
I BOUGHT A 2003 ENVOY XL 11 DAYS BEFORE THE INCIDENT. WE WENT INTO A RESTAURANT, CAME BACK OUT AFTER EATING AND THE CAR WOULD NOT START. I WAS 150 MILES AWAY FROM HOME. THE CAR HAD LESS THAN 1000 MILES ON IT AND HAD TO BE TOWED AWAY. I HAD TO LEAVE THE CAR, GET A RENTAL (WHICH WAS PAID FOR), AND WAS TOLD IT WAS THE FUEL PUMP, WHICH THE DEALER STATED THEY HAD NEVER HAD HAPPEN BEFORE. I TOLD THE DEALER I WAS NOT COMFORTABLE WITH THAT CAR, BUT WAS TOLD THIS WAS A UNHEARD OF PROBLEM.
VISIBILITYDecember 16, 2002
NON FUNCTIONAL WIPER MOTOR THAT THE DEALERSHIP (TOBY WELLS, PINEHURST, NC) AS WELL AS OTHER LOCAL GM DEALERS (SILVESTRY, LAURINBURG, AND JOE BROWN, ROCKINGHAM) HAVE TOLD ME IS KNOWN BY GM, AND COMMON PROBLEM. EVEN WITH THIS KNOWLEDGE, IT STILL TOOK ALMOST 2 WEEKS BEFORE I COULD GET THE PROBLEM REPAIRED
STEERINGSeptember 18, 2002
WAS DRIVING APPROX. 60 MPH WHEN A SEMI DECIDED TO MOVE INTO MY LANE. I ASSUMED I WAS IN HIS BLIND SPOT SO I SPED UP TO BE IN FRONT OF HIM. WHEN HIS FRONT STARTED MOVING INTO MY LANE I MOVED OVER A TINY BIT ONTO THE BURM. I THEN TURNED THE STEERING WHEEL A LITTLE TO THE RIGHT TO GET BACK INTO THE CENTER OF THE ROAD IN FRONT OF THE TRUCK. JUST THEN THE STEERING WHEEL STARTED RESPONDING TO THE WHEELS AS THEY BEGAN SMALL BACK AND FORTH (LEFT AND RIGHT) JERKS. THE JERKS (WHEELS) BECAME LARGER, SWIRVING THE ENVOY BACK AND FORTH (LEFT AND RIGHT) WITHIN THE LANE. THIS MOVEMENT INCREASED TO WHERE THE CAR BEGAN TO SPIN OUT OF CONTROL ACCROSS ALL LANES OF THE FREEWAY, LUCKELY STOPPING ALL BUSY FREEWAY TRAFFIC AROUND ME. THE WHEELS SEEMED TO BE SLIDING AROUND AS IF ON A SHEET OF ICE. I DID MY BEST TO CONTROL THE WHEEL TO AVOID GOING INTO THE DITCH BECAUSE THE ENVOY WAS SWIRVING SO MUCH IT MOST LIKELY WOULD HAVE TIPPED OVER. THE ENVOY DID AT LEAST 5 COMPLETE DONUTS WHILE THE SEMI WAS HEADING TOWARDS ME. THE ENVOY SHUT DOWN WHILE IN DRIVE. I OPENED MY DOOR AND WAVED TO THE SEMI DRIVER. HE WAVED BACK TO TELL ME GOOD LUCK AND TO MOVE OUT OF THE BUSY FREEWAY IF I COULD. I PUT THE ENVOY IN "PARK" THEN IT STARTED BACK UP AND DROVE AWAY WITHOUT A SCRATCH ON IT. I BROUGHT THE ENVOY BACK INTO THE DEALERSHIP "PRESTON" IMMEDIATELY AND THEY SAID THIS IS THE 2ND OR 3RD INCIDENT OF THE SAME NATURE. THERE WAS A ENVOY IN THEIR PARKING LOT THAT HAD BEEN ONLY GOING 35MPH AND HIT A TELEPHONE POLE. I CANNOT EMPHASIZE THE FACT THAT THIS COULD HAVE EASILY BEEN A FATALITY. I THOUGHT MY LIFE WAS OVER. PLEASE DO NOT WAIT TO RESEARCH THIS PROBLEM. I HAVE ABSOLUTELY NO DOUBT THERE IS A MANUFACTURING PROBLEM. THANK YOU FOR YOUR COOPERATION IN THIS MATTER. I'M SURE YOUR EXPEDITING THIS MATTER WILL SAVE LIVES!*AK