474 consumer complaints have been filed with NHTSA for the 2000 Ford Mustang. Click any complaint to view the full owner description.
POWER TRAINOctober 30, 2025
The contact owns a 1965 Ford Mustang. The contact stated that upon starting the vehicle, the vehicle unintendedly reversed on an incline of a parking lot and struck another parked unoccupied vehicle. There was no injury sustained. The contact stated that the vehicle was not designed with air bags. The vehicle sustained fenders, bumpers, and paint damage. The contact was able to drive to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had unintendedly shifted from park(P) to reverse(R). The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 105,000. The VIN was not available.
SEAT BELTSOctober 5, 2021
Drivers side and passenger (front) seatbelts no longer operational. They do not retract and they do not lock in place -- this is a safety issue. We attempted to get them replaced, but our Ford dealer has confirmed the drivers side belt has been discontinued. We have no recourse here.
SEAT BELTSJuly 23, 2020
AS MANY HAVE SAID THE PASS. SIDE SEAT BELT IS JAMMED UP, CANNOT BE USED. EVEN IF YOU SPEND RIME AND COMPLETELY STRAIGHTEN EVERY THING OUT IT WORKS MAYBE ONCE AND JAMS UP AGAIN. THE COMPLAINTS ARE LEGIT. THIS CAR HAS 80,134 MILES ON IT.
EXTERIOR LIGHTINGJuly 8, 2020
TL* THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIMMED AND MADE IT DIFFICULT TO SEE WHILE DRIVING IN LOW LIGHT CONDITIONS. THE CONTACT STATED THAT THE SIDE AMBER REFLECTOR LIGHTS WERE MISSING FROM THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO MEET THE FMVSS REQUIREMENTS. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
AIR BAGS,UNKNOWN OR OTHERJune 27, 2020
I WAS MAKING A NORMAL ORDER DELIVERY DROP OFF GOING OFF MY GPS I CAME TO A NARROW ROAD WHERE NO SIGNS OF A DIP AHEAD. CAME TO A DIP AHEAD THAT YOU COULDN'T TELL IT WAS A DIP AND I WASN'T GOING NO MORE THAN 11 TO13 MILES WHEN I WAS COMING OVER IT AND MY AIRBAGS BUSTED OUT OF MY STEERING WHEEL HITTING MY HAND AND MY ARM LEAVING BURN MARKS. I COULDN'T STAY ON THE ROAD SO I WAITED 30 MINS BEFORE I DROVE SLOWLY BACK TO MY HOUSE CAUSE THEN MY TIRE STARTED GOING LOW. *TR
AIR BAGS,SEAT BELTSNovember 7, 2018
TAKATA RECALL. THE DRIVERS SIDE SEAT BELT WAS REPLACED UNDER WARRANTY THE FIRST TIME, AS IT WAS FAILING TO RETURN TO DEFAULT POSITION PROPERLY. THE SEAT BELT WAS REPLACED A SECOND TIME, AFTER I WAS REAR ENDED (IT WAS FAILING TO RETRACT AGAIN AT THE TIME, IDENTICAL TO THE FIRST TIME I HAD TO HAVE IT REPLACED UNDER WARRANTY), AND CRUSHED INTO THE VEHICLE IN FRONT OF ME. I WAS AT A FULL STOP WHEN THE VEHICLE HIT ME FROM BEHIND. THAT CRASH DEPLOYED BOTH AIRBAGS. THE FRONT AND REAR BUMPERS WERE REPLACED DUE TO THAT CRASH, ALONG WITH THE SEAT BELT. I HAVE NO WAY OF KNOWING IF THOSE TWO REPLACEMENT AIRBAGS WERE MADE BY TAKATA. THE SEAT BELT HAS AGAIN BECOME "UNSAFE" DUE TO IT NOT RETRACTING. I HAVE NO WAY OF KNOWING IF THE SEAT BELT WILL FUNCTION PROPERLY IF I'M INVOLVED IN ANOTHER ACCIDENT! THIS LEAVES ME WITH TWO QUESTIONS: DO I HAVE TAKATA AIRBAGS IN THIS CAR, AND, IS THIS SEAT BELT ISSUE A KNOWN PROBLEM THAT HAS BEEN RECALLED OR AT LEAST HAS A TSB ISSUED? THIS IS AN 18 YEAR OLD CAR THAT I SELDOM DRIVE, AND HAVE OWNED SINCE BRAND NEW, BUT IF I HAVE TWO SAFETY ISSUES THAT FORD SHOULD BE TAKING CARE OF, I WOULD LIKE TO KNOW ABOUT IT, SO I CAN GET THE PROBLEMS RESOLVED. IS THERE ANY WAY FOR ME TO DETERMINE THE I DO OR DO NOT HAVE TAKATA AIRBAGS, SINCE THEY WERE REPLACED BY A FORD DEALER (NOW CALLED "AUTO NATION FORD") HERE IN FRISCO, TEXAS. THE DATE OF THE ACCIDENT IS AN ESTIMATE.
AIR BAGSAugust 14, 2018
AIR BAG NON DEPLOYMENT!!!
SEAT BELTSAugust 13, 2018
MY CAR WAS PARKED IN A PARKING LOT. MY FRIEND TOOK OFF HIS SEAT BELT AND AS IT WAS RETRACTING, IT LOCKED. I TRIED TO PULL ON IT TO SEE IF IT WOULD UNLOCK AND IT WILL NOT BUDGE ONE BIT. IT IS LOCKED ABOUT HALF WAYS.
POWER TRAIN,SERVICE BRAKES,ENGINEJune 9, 2018
IS A BIG PROBLEM SHIFTING IN A GEAR AFTER IN FIRST GEAR STARTS TO SPUTTER AND SHAKE BELIEVE IT'S THE TRANSMISSION MANUAL 5-SPEED ALSO ENGINE OVERHEATING AND KNOCKING SOUNDS VIBRATIONS COMING FROM ENGINE COMPARTMENT BRAKES HAVE ALWAYS BEEN SHAKY EVEN IF APPLIED SLOWLY AND SOFTLY
ELECTRICAL SYSTEM,SEAT BELTS,ENGINEMay 26, 2018
MY 2000 MUSTANG GT OVERHEATED WHILE I WAS DRIVING BACK HOME, ON A TEN MILE JOURNEY A COUPLE DAYS AGO. UNTIL THIS INCIDENT, MY MUSTANG HAD NEVER OVERHEATED. I BOUGHT THE CAR LAST SEPT. I USED HOSE WATER AT GAS STATION TO COOL IT FIRST ON HOOD THEN ONCE MY ENGINE LOOKED COOLER, I FILLED THE RADIATOR (THINKING WE'D FLUSH THE COOLING SYSTEM WHEN I GOT IT HOME) WATER EMPTIED AS FAST AS I POURED IT IN, FROM INTAKE MANIFOLD BEHIND WHAT LOOKS LIKE THE THERMOSTAT HOUSING. MY CAR IS MY ONLY TRANSPORTATION. NOW I'M NOT SURE WHAT TO DO. BECAUSE I USED ALL MY MONEY TO BUY THIS CAR. I CAN NOT AFFORD TO FIX THIS. MY SITUATION APPEARS IDENTICAL TO SEVERAL ON YOUR SITE, SUCH AS THIS ONE I JUST COPIED FROM ONE OF THE COMPLAINTS POSTED:OCT 08, 2013 - LEXINGTON, SC - ENGINE AND ENGINE COOLING WHILE DRIVING VEHICLE, ENGINE BEGAN TO OVERHEAT. STEAM ROLLED FROM UNDER THE HOOD. DISCOVERED CRACK IN MANIFOLD WHERE IT CONNECTS TO THERMOSTAT HOUSING. COOLANT DRIPPING ON THE ENGINE; I DO NOT KNOW IF INTERNAL COMPONENTS ARE DAMAGED.
ENGINEJuly 25, 2017
TL* THE CONTACT OWNS A 2000 FORD MUSTANG GT. THE CONTACT STATED THAT THE ENGINE INTAKE MANIFOLD FAILED. THE VEHICLE WAS TOWED TO JAN JA SERVICE CENTER (5771 MAIN STREET TRUMBULL, CT, 06611 PHONE: 203-261-3249), BUT WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S VOLUNTARY RECALL (0S34) FOR THE REPLACEMENT OF THE INTAKE MANIFOLD. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 125,000.
UNKNOWN OR OTHERJune 14, 2017
PI INTAKE IS CRACKED AND IT IS MADE OF PASTIC AND I ONLY GOT 42500MILES IN THE CAR I EXPECT TO GET REPAIRED BY THE MANUFACTURY
AIR BAGS,SEAT BELTSJune 14, 2017
AS I WAS PULLING INTO A FRIEND'S DRIVE WAY, MY AIRBAGS JUST WENT OFF. THE SEAT BELTS DON'T RETRACT
STRUCTUREJune 10, 2017
VEHICLE REPORT FILE NO. 15-010497.
ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEMJune 25, 2016
THE CAR IN FRONT OF ME CAME TO THE STOP AND SO DID I BUT AS I HIT MY BRAKE SOMETHING BLEW UP IN MY FACE AND MADE ME PUT MY ARMS UP AND I LOST VISIBILITY. THE WEIRD PART IS THEY WENT OFF AT A ROLLING STOP UNDER 3 MPH .ALSO LAST WEEK MY CAR BRAKE SWITCH ALMOST STARTED AN ELECTRICAL FIRE.
ELECTRICAL SYSTEMJune 25, 2016
MELTED ALL MY WIRES ALMOST CAUSED FIRE
FUEL/PROPULSION SYSTEMDecember 3, 2015
TL* THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL PRESENT INSIDE VEHICLE AND FUEL WAS DISCOVERED TO BE LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL FILLER LINE HAD CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000. UPDATED 04/06/16*LJ; UPDATED 05/02/18*JB
SEAT BELTSJune 12, 2015
MY PASSENGER SIDE SEAT BELT DOES NOT WORK.
POWER TRAINOctober 31, 2014
I HAVE PURCHASED A USED 2000 FORD MUSTANG AND TO MAKE A LONG STORY SHORT THE TRANSMISSION WILL NOT GO INTO GEAR UNLESS I REV THE RPMS UP VERY HIGH AND I AM INTERESTED IN KEEPING THIS VEHICLE SO I LOOKED ON LINE AND FOUND THIS IS A VERY COMMON PROBLEM WITH THIS CAR, I HAVE WENT FROM SITE TO SITE, I DON'T MIND PAYING FOR THE REPAIR IF NEED BE, BUT THIS IS DANGEROUS, I DON'T WANT TO INJURY MYSELF OR ANYONE ELSE. I HAVE FOUND THERE IS A PROBLEM WITH THE DESIGN AND NEEDS TO BE CORRECTED. I WOULD LIKE TO KNOW WHAT IS THE SOLUTION AND CAUSE OF THIS PROBLEM. I WANT TO THANK YOU SO MUCH FOR YOUR TIME. *TR
ENGINE AND ENGINE COOLINGSeptember 30, 2014
TL* THE CONTACT OWNS A 2000 FORD MUSTANG GT. THE CONTACT STATED THAT ENGINE OIL WAS LEAKING FROM THE OIL FILTER ADAPTER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE OIL FILTER ADAPTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
ELECTRICAL SYSTEM,ENGINEApril 20, 2014
VEHICLE WAS PARKED AND TURNED OFF. FIRE STARTED IN ENGINE COMPARTMENT. WITNESSES SAID IT SOUNDED LIKE THE CAR WAS TRYING TO START ITSELF. TOTAL LOSS. DAMAGE WAS WORST ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT CENTERED IN THE AREA IN FRONT OF THE WHEEL. SECURITY CAMERA OF INCIDENT SHOWS SMOKE THEN FIRE STARTING AT THE FRONT PASSENGER SIDE. *TR
ENGINE AND ENGINE COOLINGOctober 8, 2013
WHILE DRIVING VEHICLE, ENGINE BEGAN TO OVERHEAT. STEAM ROLLED FROM UNDER THE HOOD. DISCOVERED CRACK IN MANIFOLD WHERE IT CONNECTS TO THERMOSTAT HOUSING. COOLANT DRIPPING ON THE ENGINE; I DO NOT KNOW IF INTERNAL COMPONENTS ARE DAMAGED. RESEARCHED IT ONLINE AND FOUND THAT THERE WAS A RECALL ON THIS MODEL AND THAT FORD CORRECTED THIS IN SUBSEQUENT MODELS BY CHANGING MANIFOLD TO ALUMINUM FROM THE PLASTIC. FORD WILL NOT HONOR RECALL FOR MY VEHICLE. THEY ARE CLAIMING THAT MY VEHICLE ISN'T ON THE RECALL DESPITE THE FACT THAT MY CAR CONTAINS THE SAME PART THAT HAS BEEN RECALLED. *TR
ENGINEJune 1, 2013
DRIVING DOWN THE ROAD AT ABOUT 45 MILES PR HR. THE CAR STARTED BANGING. I SLOWED DOWN THE NOISE WASN'T AS LOUD. I PULLED THE CAR OFF THE ROAD, CUT THE CAR OFF, IT WOULDN'T CRANK BACK. THE MECHANIC SAID THEY DIDN'T UNDERSTAND SINCE THE MOTOR WAS CLEAN INSIDE AND OUT. I DIDN'T HAVE ANY SERVICE LIGHT COME ON. I HAVE HAD TO REPLACE THE MOTOR. *TR
FUEL/PROPULSION SYSTEMOctober 15, 2012
FILLER NECK TUBE LEAKING DURING FUEL FILLUP. FILLER TUBE SEAL CRACKED IN HALF. UPON INSPECTION OF RUST DAMAGE TO FILLER TUBE, THE RUST WAS SO BAD THAT THE TUBE LITERALLY CRUMBLED IN HALF. *TR
FUEL/PROPULSION SYSTEMOctober 14, 2012
WHILE FILING MY CAR WITH GAS, DROPS OF GAS WERE DRIPPING ONTO THE CONCRETE. I LOOKED UNDER MY CAR AND THE FUEL TANK FILLER TUBE AND GAS TANK GASKET ARE LEAKING FUEL DIRECTLY ONTO MY EXHAUST PIPE. HAD MY EXHAUST BEEN EXTREMELY HOT, MY CAR WOULD HAVE CAUGHT FIRE AND EXPLODED. PLEASE RECALL THIS. *TR
FUEL/PROPULSION SYSTEMOctober 5, 2012
FUEL FILLER NECK LEAKS. THIS OCCURS DIRECTLY OVER THE HOT EXHAUST PIPE OF THE VEHICLE. THE GASOLINE DRIPS DIRECTLY ON THE EXHAUST PIPE UNDER THE BEND. AND NEXT TO THE GAS TANK. THIS IS A VERY DANGEROUS SITUATION AS I HAD A LONG WAY TO GO HOME AND DIDN'T HAVE ANY WATER TO WASH THE HOT PIPES OF FUEL. THE GAS CONTINUED TO DRIP ON THE PIPE MOST OF THE WAY HOME. MY KIDS COULD HAVE BEEN IN THE BACK SEAT IF THE CAR CAUGHT FIRE. I HAVE READ THAT THIS IS A COMMON PROBLEM ON 2000 MUSTANGS. THIS SHOULD BE A RECALLED PROBLEM. *TR
ENGINEOctober 5, 2012
THE IAC ON MY NEW MUSTANG WENT BAD. AT FIRST FORD WOULDN'T COVER IT BUT THE CAR WAS LESS THAN 90 DAYS OLD. THE ONE THEY INSTALLED WENT BAD AFTER 10 DAYS ALSO AND SO DID THE FOLLOWING ONE AFTER 90 DAYS. THE LAST ONE WENT BAD JUST BEFORE THE WARRANTY WENT UP AND NOW I KEEP A SPARE AND CHANGE IT ABOUT ONE EVERY COUPLE OF YEARS. *TR
SEAT BELTSOctober 5, 2012
FRONT SEAT BELT RETRACTION DOESN'T RETRACT. IT STOPPED RETRACTING AFTER THE WARRANTY WAS UP. THE FRONT SEAT BELT CONTINUE TO NON-RETRACT SO THEY GET CAUGHT IN THE DOORS AND CHIP PAINT AND CAUSE PROBLEMS. *TR
FUEL/PROPULSION SYSTEMSeptember 10, 2012
MY GAS TANK BEGAN LEAKING FUEL BEFORE I DROVE IT IN THE FIRST PART OF 2011. NOT ONLY WAS THE GROMMET CORRODED BUT THE FILLER PIPE WAS LEAKING. I WAS UNAWARE OF THE LEAK IN THE PIPE BECAUSE OF THE PLASTIC TUBE AROUND IT AND WAS LED TO BELIEVE IT WAS EITHER JUST THE GROMMET OR THE TANK ITSELF. I GOT THE GROMMET REPLACED AND THEN THROUGH PROCESS OF ELIMINATION FOUND THAT THE PIPE NEEDS REPLACING AS WELL. THE REPLACEMENT PROCESS WAS SO EASY BECAUSE SO MANY PEOPLE HAVE HAD THE SAME ISSUE WITH MUSTANGS FROM '99-'04. THIS IS A DANGEROUS DEFECT BECAUSE THE GAS LEAK CAN CAUSE GAS VAPORS TO GET TRAPPED UNDERNEATH THE CAR AND IGNITE EASILY. GAS VAPORS ARE LIGHT BUT STILL HEAVY ENOUGH TO WHERE THEY WILL NOT DISPERSE COMPLETELY FROM UNDERNEATH THE CAR. GAS ALSO EVAPORATES VERY QUICKLY SO THIS COULD HAPPEN IN THE SHORT AMOUNT OF TIME IT TAKES TO FUEL YOUR CAR. EVERY FORD/MUSTANG FORUM I HAVE READ INDICATES THAT MUSTANGS TEND TO WEAR OUT THESE TWO PARTS TOO QUICKLY. THEY SHOULD BE RECALLED AND SUBSTITUTED WITH A BETTER PART (BOTH THE GAS TANK GROMMET AND FILLER PIPE). *TR
FUEL/PROPULSION SYSTEMJuly 20, 2012
I WENT TO FILL UP MY CAR (GAS) AND I SMELLED MORE GAS THAN WHAT I WOULD CONSIDER NORMAL. I LOOKED ON THE GROUND UNDER THE CAR AND THERE WAS A POOL OF GAS, AND IT WAS LEAKING AS I WAS FILLING. I STOPPED FILLING THE TANK AND ASKED THE ATTENDANT FOR SOMETHING TO CLEAN UP THE GAS. WHEN I GOT THE CAR HOME, I LOOKED UNDERNEATH AND UPON CLOSE INSPECTION FOUND THE FILLER NECK WAS WHERE THE PROBLEM WAS. THERE IS A PIECE OF PLASTIC SURROUNDING THE FILLER NECK, WHICH HOLDS MOISTURE AND RUSTS THE METAL FILLER NECK. THIS IS THE SAME PROBLEM I HAD WITH ANOTHER CAR I OWNED!!! SAME YEAR. I ASKED SEVERAL PEOPLE I KNOW WHO OWN MUSTANGS, AND EACH AND EVERY ONE OF THEM HAD TO HAVE THE SAME PART REPLACED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IF YOU SEARCH ONLINE, THERE ARE TONS OF ARTICLES AND COMPLAINTS ABOUT MUSTANGS FROM 99-2004 WITH THE SAME PROBLEM.! THIS IS SO DANGEROUS, HOW COME THIS HASN'T BEEN RECALLED? *TR
FUEL/PROPULSION SYSTEMJuly 11, 2012
I WENT TO FILL UP MY GAS TANK AND AFTER 12 GALLONS SMELLED GAS EVERYWHERE AND NOTICED GAS RACING OUT FROM UNDER MY CAR. THERE HAD TO BE ATLEAST HALF A GALLON SURROUNDING MY SHOES AND IF THERE HAD BEEN A SPARK I WOULD HAVE BEEN BURNED TO DEATH. AFTER RESEARCHING THIS PROBLEM ON THE INTERNET I FOUND OUT THAT HUNDREDS OF OTHER PEOPLE THAT OWN MUSTANGS BETWEEN THE YEARS OF 1999 AND 2004 HAVE ALL HAD THE SAME PROBLEM WITH WHAT FORD CALLS A DEFECTIVE GAS NOZZLE GROMMET. NOT SOMETHING THE 1999-2004 MUSTANG IS A STRANGER TOO. I REMEMBER THE 1974 PINTO AND I OWNED ONE I REALLY AM UNCOMFORTABLE WITH THE THOUGHT THAT MY MUSTANG IS EVEN MORE PRONE TO EXPLOSIONS THEN MY OLD PINTO. PLEASE PAY ATTENTION TO THIS MATTER BEFORE IT BECOMES THE NEXT 1974 PINTO. PS: YES I DID HAVE A "MEMBER OF THE ANNUAL PINTO TAILGATE BBQ PARTY" BUMPER STICKER ON MY PINTO I WOULD RATHER NOT HAVE TO GET ONE OF THOSE STICKERS FOR MY 2000 MUSTANG CONVERTIBLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ENGINE AND ENGINE COOLINGFebruary 8, 2012
WHILE DRIVING ON THE HIGHWAY THE PLASTIC TRANSITION PIECE BETWEEN THE THERMOSTAT AND THE INTAKE MANIFOLD FAILED CAUSING COOLANT TO FILL FOUR OF THE SPARK PLUG WELLS AND CAUSING THE CAR TO MISS VERY BADLY. THIS IS A KNOWN PROBLEM WITH THESE INTAKES AND A RECALL IS IN PLACE FOR SOME OF THEM. MINE IS THE SAME PART NUMBER AS THE RECALLED ONES WITH THE SAME PROBLEM AS THE RECALLED ONES BUT NOT COVERED UNDER THE RECALL. *TR
SEAT BELTSJanuary 19, 2012
FRONT PASSENGER SEAT BELT RETRACTOR MALFUNCTIONED. THE SEAT BELT IS NOW STUCK AND WILL NOT EXTRACT. IT CANNOT BE WORN BY A PASSENGER. THIS IS THE EXACT FAILURE RECALLED IN NHTSA CAMPAIGN ID NUMBER: 99V250000. HOWEVER, MY CAR'S VIN WAS NOT INCLUDED IN THIS RECALL. *TT
POWER TRAINDecember 28, 2011
TL- THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT DETECTED A SUBSTANTIAL AMOUNT OF TRANSMISSION FLUID LEAKING FROM THE VEHICLE. THE FAILURE RECURRED WHEN THE VEHICLE WAS BEING DRIVEN OR STATIONARY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO EXPRESSED CONCERNS TO THE CONTACT OF A POTENTIAL FIRE AS A RESULT OF THE FAILURE AND ADVISED THAT THE TRANSMISSION WOULD POSSIBLY NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 194,000. KMJ
SERVICE BRAKES, HYDRAULICDecember 14, 2011
TL* THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT THE ABS MODULE MALFUNCTIONED, CAUSING THE ABS BRAKING SYSTEM TO IMPROPERLY ACTIVATE. THE CONTACT STATED THAT THE ABS WARNING LIGHT WAS ALSO ILLUMINATED. IN ADDITION, THE TRACTION CONTROL MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE DEALER COULD NOT REMEDY THE PROBLEM. THE DEALER ADVISED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE ABS MODULE FOR THE PARTICULAR YEAR, MAKE AND MODEL WAS NO LONGER BEING MANUFACTURED AND AN AFTERMARKET PART WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEDecember 2, 2011
SO I THOUGHT I HAD A SIMPLE THERMOSTAT ISSUE. WENT TO CHANGE THE THERMOSTAT AND NOTICED THE MANIFOLD HOUSING (PLASTIC) HAD A NICE CRACK IN IT. WHEN DOING RESEARCH ON THIS, I NOTICED THERE HAVE BEEN NUMEROUS COMPLAINTS/INSTANCES OF THIS HAPPENING TO OTHER PEOPLE. NOW I AM IN THE PROCESS OF FINDING A NEW INTAKE MANIFOLD AND WILL HAVE TO PAY TO HAVE IT INSTALLED. THIS SEEMS TO BE AN ISSUE THAT THE DEPARTMENT OF TRANSPORTATION SHOULD BE INVOLVED IN. POOR MANUFACTURE DESIGN WITH NUMEROUS INCIDENTS OF FAILURE THAT RESULT IN UNNECESSARY HIGH REPAIR COSTS PLACED ON THE CONSUMER. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND THINK IT IS RIDICULOUS! *TR
ENGINE AND ENGINE COOLINGNovember 15, 2011
TL* THE CONTACT OWNS A 2000 FORD MUSTANG GT. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO OVERHEAT AND STEAM WAS ESCAPING FROM UNDER THE HOOD. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT THE PLASTIC RISER ON THE BACK SIDE OF THE MANIFOLD AND THE HEATER HOSE WERE FRACTURED AND WATER WAS LEAKING FROM THE HEATER HOSE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE MECHANIC WAS ABLE TO ATTACH THE HOSE BACK ONTO THE VEHICLE. IN ADDITION, THE INTAKE GASKET WAS LEAKING ANTI FREEZE AND WATER WHERE THE MANIFOLD WAS ATTACHED TO THE CYLINDER HEADS. THE MECHANIC ADVISED THAT THE INTAKE MANIFOLD WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
VISIBILITYOctober 11, 2011
TL* THE CONTACT OWNS A 2000 FORD MUSTANG GT CONVERTIBLE. WHILE DRIVING, THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE. A LOCAL MECHANIC DIAGNOSED THAT THERE WAS A HOLE IN THE INTAKE MANIFOLD. THE MANUFACTURER STATED THAT THE VIN WAS NOT ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 00V355000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM) RECALL. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.
ENGINE AND ENGINE COOLINGSeptember 13, 2011
THE SPARK PLUG IS POPPING OUT OF THE SOCKET , THIS WAS A PROBLEM THAT I HAVE REPLACE ONCE ALREADY WITH IN THE YEAR. ALSO THE PAINT IS PEELING OFF THE ROOF ON THE CAR. I HAVE SEEN THAT THERE HAS BEEN OTHER FORD CARS WITH THE SAME PROBLEM , WHY IS IT THAT NO ONE CAN SEE THAT THIS IS A ON GOING PROBLEM. SOMEONE HAS TO KNOW ABOUT THIS PROBLEM WITH FORD. *TR
FUEL SYSTEM, GASOLINESeptember 1, 2011
I NOTICED A FUEL LEAK WHEN I FILLED UP MY TANK. IT WAS QUITE BAD! AND WAS A DEFINITE SAFETY RISK! I CHECKED UNDER CAR AND FOUND THE FUEL NECK HAS A PLASTIC COVER TO PROTECT FROM ROAD HAZARDS?? THAT PLASTIC COVER ALLOWS DIRT AND MOISTURE TO COLLECT AROUND THE FUEL NECK. THE NECK INSIDE WAS RUSTED COMPLETELY THROUGH. THERE IS ESSENTIALLY A 2 INCH HOLE IN THE FUEL NECK! I HAD TO REPLACE THE ENTIRE FUEL NECK TO FIX THE PROBLEM. I CHECKED ONLINE AND APPARENTLY THIS IS VERY COMMON WITH 1999 - 2004 MUSTANGS. IT'S ALSO VERY DANGEROUS SINCE GAS COMES POURING OUT OF THE BOTTOM OF THE CAR. *TR
TIRESJuly 11, 2011
NEWLY PURCHASED HANKOOK VENTUS V12 EVO TIRES, ONE TIRE DEVELOPED LARGE BULGE IN INSIDE WALL AT RIM, TIRE SHOP REMOVED TIRE AND POINTED OUT A MOLDING DEFECT WHERE THE ENTIRE METAL BEAD WAS PUSHED THROUGH THE RUBBER AND METAL WAS OUTSIDE OF THE RUBBER BEAD CAUSING TIRE FAILURE. *TT
EQUIPMENTJune 8, 2011
2000 FORD MUSTANG. CONSUMER REQUEST INFORMATION CONCERNING FACTORY TIRE JACKS THAT PROVED DANGER TO CONSUMERS *TGW THE CONSUMER STATED THE TIRE JACK BROKE WHILE IN THE PROCESS OF RAISING THE VEHICLE. *JB
SEAT BELTSNovember 4, 2010
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT THE SEAT BELTS PULLED BACK AND HAD NO SLACK. THE CONTACT ALSO HAD TO PULL THE SEAT BELT OUT TO ELIMINATE THE SLACK IN THE SEAT BELT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT RECALL CAMPAIGN NUMBER 99V250000, SEAT BELTS FRONT, ANCHORAGE, BUT THE VEHICLE WAS NOT INCLUDED. THE CONTACT IS THE ORIGINAL OWNER AND HAS DEALT WITH THIS PROBLEM SINCE THE VEHICLE WAS PURCHASED, BUT THE DEALER HAS NEVER REPAIRED THE FAILURE. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 85000. UPDATED 01/13/11*LJ UPDATED 01/27/11
ENGINE AND ENGINE COOLINGSeptember 30, 2010
SON DROVE HIS 2000 FORD MUSTANG IN MORNING (NO PROBLEMS) WENT OUT THAT NIGHT TO GO OUT AND THE CAR SOUNDED LIKE A LAWN MOWER. HE SHUT IT OFF IMMEDIATELY. HAD VEH TOWED TO DEALERSHIP. WAS TOLD THAT IT HAS A BLOWN SPARK PLUG AND THAT THE FUEL PRESSURE REGULATOR HAD A MANUFACTURE DEFECT AND FILL 6 OF THE 8 CYLINDERS WITH FUEL. ENGINE WITH 87000 MILES ON IT IS COMPLETELY SHOT. NEEDS A NEW MOTOR. VEH STILL AT DEALERSHIP TORN DOWN. *TR
ELECTRICAL SYSTEMSeptember 29, 2010
ALTERNATOR CAUSED FIRE, SHORTED OUT, ON 2000 FORD MUSTANG GT. *TR
FUEL SYSTEM, GASOLINESeptember 9, 2010
TL* THE CONTACT OWNS A 2000 FORD MUSTANG GT. THE CONTACT STATED THAT THE FUEL TUBE NET IS RUSTING OUT ON THE VEHICLE. THE CONTACT STATED THAT BECAUSE OF THE FAILURE, FUEL SPILLS OUT OF THE GAS TANK WHENEVER IT IS FILLED. THE DEALER HAD NOT INSPECTED THE VEHICLE, BUT STATED THAT THE TANKS ARE ON BACK ORDER BECAUSE OF THE HIGH NUMBER OF FAILURES. THE FAILURE MILEAGE WAS 82000 AND THE CURRENT MILEAGE WAS 83000.
ENGINE AND ENGINE COOLINGAugust 31, 2010
DRIVING DOWN INTERSTATE WHEN STARTED SMELLING ANTIFREEZE. THOUGHT IT WAS COMING FROM A CAR IN FRONT OF ME. ALL GAUGES WERE FINE WITH NO INDICATION OF AN ENGINE PROBLEM. I DROVE FOR SEVERAL MILES BEFORE I BEGAN TO NOTICE ENGINE TROUBLE. BY THIS POINT ALL THE WATER HAD BEEN PUMPED OUT OF THE MOTOR. ALL ENGINE GAUGES CONTINUED TO READ FINE. AFTER PULLING OFF SIDE OF THE ROAD AND DIAGNOSING THE PROBLEM I DISCOVERED THAT THE HEATER HOSE OUTLET ON TOP OF FORDS PLASTIC INTAKE HAD BROKE OFF. IN ORDER TO FIX THIS ISSUE YOU HAVE TO REPLACE THE ENTIRE INTAKE. THIS COULD HAVE BEEN MUCH WORSE AS WHEN I STOPPED I COULD HAVE BEEN BURNED, ALSO WHEN I FINALLY NOTICED IT WAS MY CAR SMOKE WAS FILLING THE INTERIOR THROUGH THE HEATER VENTS. I STILL DON'T KNOW IF THE MOTOR IS ALRIGHT AS IT SEVERELY OVERHEATED. BARE MINIMUM IS OVER 800 TO FIX IF THERE IS NO MOTOR DAMAGE. *TR
SEAT BELTSAugust 24, 2010
TL* THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT RETRACTOR FAILED. THE SEAT BELT WEBBING BECAME LODGED AND WOULD NOT RETRACT. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN ID NUMBER: 99V250000 (SEAT BELTS: FRONT: ANCHORAGE) WITH THE MANUFACTURER BUT WAS ADVISED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
ELECTRICAL SYSTEMAugust 2, 2010
I HAVE A 2000 FORD MUSTANG GT WHICH CAUGHT ON FIRE BECAUSE OF THE ALTERNATOR, FORD HAS HAVE SEVERAL SUITS FILED AGAINST THEM FOR THIS REASON. I CALLED FORD LOCALLY AND THEY ONLY SHOW A RECALL FOR THE MANIFOLD WHICH I HAVE REPLACED PREVIOUSLY. BEFORE I REPLACED IT FORD SAID THERE WAS NO RECALL ON THE MANIFOLD, I AM HEARING THE SAME STORY AGAIN AS I DID BEFORE AND I KNOW THERE IS A PROBLEM WITH THE ALT. *TR
VEHICLE SPEED CONTROLMay 7, 2010
TL*THE CONTACT OWNS A 2000 FORD MUSTANG GT. WHILE DRIVING 25 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT TURNED OFF THE VEHICLE TO STOP THE FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE VIN WAS NOT AVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.
SEAT BELTSJanuary 14, 2010
THE PASSENGER SIDE SEATBELTS IN MY 2000 FORD MUSTANG WILL NOT RETRACT OR PULL OUT. I BELIEVE FORD HAD A RECALL ON THIS ISSUE FOR THE 2000 MUSTANG BUT SAY THAT MINE WAS NOT INCLUDED. *TR
ENGINE AND ENGINE COOLINGNovember 20, 2009
I HAD A SPARK PLUG BLOW OUT ON MY WAY TO WORK ON MY 2000 GT MUSTANG 4.6L ENGINE. FORD CHARGED ABOUT $350 FOR PARTS/REPAIR AND SAID IT WAS RARE BUT I HAVE BEEN READING WHERE OTHERS HAVE HAD THE SAME PROBLEM. *TR
SEAT BELTSAugust 20, 2009
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. THE VEHICLE WAS PARKED WHEN THE CONTACT OBSERVED THE FRONT DRIVER AND PASSENGER AUTOMATIC SHOULDER BELT RETRACTORS WERE INOPERATIVE. THE FRONT PASSENGER SEAT BELT RETRACTOR WEBBING FAILED TO EXTRACT AND THE SEAT BELT COULD NOT BE WORN BY THE DRIVER AND THE PASSENGER. NHTSA CAMPAIGN ID NUMBER 99V25000 IS RELATED TO THE FAILURE; HOWEVER, THE VIN NUMBER WAS EXCLUDED FROM THE RECALL. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 100,000. UPDATED 12/07/09 *BF THE FRONT DRIVER SIDE SEAT BELT WILL NOT GO INTO THE RETRACTOR. UPDATED 12/09/09.*JB
ENGINE AND ENGINE COOLINGJuly 14, 2009
MY 2000 MUSTANG GT BLEW OUT A SPARKPLUG WHILE ON THE HIGHWAY GOING ABOUT 45 MILES PER HOUR. THIS ENGINE HAS ABOUT 40,000 MILES ON IT. IT WAS BOUGHT DIRECTLY FROM FORD TO REPLACE MORE FIRST ENGINE AFTER 160,000 MILES. THIS IS THE 2ND ENGINE FORD SENT TO REPLACE MY OLD ENGINE. THE 1ST REPLACEMENT ENGINE BLEW OUT A SPARKPLUG ON INITIAL STARTUP IN THE REPAIR SHOP. *TR
SERVICE BRAKES, HYDRAULICJune 16, 2009
FAILURES IN BRAKES SYSTEM ON MUSTANG GT 99 TO 2004 THE BRAKE BECAME FREEZE AFTER A HEAVY TRANSIT AND THE CAR LOST THE STOPPING ACTION. FORD INFORM ME THAT WE NEED TO CHANGES THE BRAKE OIL BUT WE CHANGED OIL, PADS, LINE, ROTORS, ETC AND THE CAR REMAIN WITH THE PROBLEMS. IN MY CASE I LOST THE BRAKE ACTION AND HAD A SERIOUS ACCIDENT. *TR
SEAT BELTSMay 6, 2009
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. WHEN THE CONTACT REMOVED HIS SEAT BELT, HE NOTICED THAT IT DID NOT RETRACT. HE FEELS THIS IS A SAFETY ISSUE BECAUSE THE SEAT BELT COULD FAIL IN THE EVENT OF A CRASH. THE DEALER STATED THAT THE RETRACTOR WAS FAILING. THE CONTACT REFUSED TO HAVE THE RETRACTOR REPLACED BECAUSE THE DEALER REFUSED TO HAVE THE RETRACTOR INVESTIGATED TO DETERMINE WHY THE FAILURE WAS OCCURRING. NO REPAIRS HAVE BEEN MADE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 67,000 AND CURRENT MILEAGE WAS 68,000.
AIR BAGSApril 24, 2009
TL*- THE CONTACT OWNS A 2000 FORD MUSTANG. WHILE DRIVING 35 MPH AND MAKING A LEFT HAND TURN THE VEHICLE HIT A GUARD RAIL AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS DRIVABLE. THE DEALER WAS CONTACTED A FEW DAYS AFTER THE CRASH AND THEY FILED A REPORT. THE CONTACT HAD TO RENT A VEHICLE DUE TO THE FACT THAT THE DEALER DID NOT WANT THE VEHICLE TO BE DRIVEN. THEY STATED THAT THEY WOULD SEND SOMEONE OUT TO DIAGNOSE IT. NO ONE HAS GONE TO DIAGNOSE THE VEHICLE. THE CONTACT HAS NOT RECEIVED A CALL FROM THE DEALER. THERE WERE MAJOR INJURIES, THE DRIVER SUFFERED A CONCUSSION AND SPRAINED HIS SHOULDER. THE WINDSHIELD AND FRONT OF THE VEHICLE WERE HEAVILY DAMAGED. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGE WAS 51000. UPDATED 05/18/09. *LJ THE PASSENGER WAS INJURED AS WELL. UPDATED 05/20/09.*JB
FUEL SYSTEM, GASOLINEApril 16, 2009
WHEN FILLING UP WITH FUEL, GAS LEAKS OUT OF THE FILLER TUBE LEAVING A HUGE PUDDLE OF GASOLINE ON THE GROUND. THIS IS EXTREMELY DANGEROUS AND COULD CAUSE A FIRE. WHEN LOOKED AT, THE FILLER TUBE IS RUSTED OUT. FORD SHOULD ISSUE A RECALL ON THIS, BECAUSE IT IS SO DANGEROUS. *TR
SEAT BELTSMarch 31, 2009
I HAVE A 2000 FORD MUSTANG, WHICH HAS MAJOR SEATBELT MALFUNCTION PROBLEMS. I FOUND THE RECALL ON YOUR WEBSITE AND SEVERAL AUTO WEBSITES NHTSA CAMPAIGN ID NUMBER: 99V250000. THIS RECALL IS FOR 2000 FORD MUSTANGS, AND THE EXACT PROBLEM THAT WE HAVE BEEN HAVING WITH OUR SEATBELTS. BUT THE DEALER WAS SUPPOSE TO REPLACE THE SEATBELTS, AFTER VERIFYING THAT THEY WERE MALFUNCTIONING, AND NOW THEY WILL NOT. *TR
POWER TRAIN,STRUCTUREMarch 25, 2009
HARD TO SHIFT INTO FIRST GEAR OF NEUTRAL FROM A STOPPED POSITION ON THE V6 MANUAL TRANSMISSION ON THE 2000 FORD MUSTANG, ALSO PAINT IS BUBBLING AND CRACKING ON ROOF IN MULTIPLE SPOTS, HAVE SEEN SAME PROBLEM WITH PAINT POSTED FOR ALL MODELS FORD FROM 2000-20005. *TR
ELECTRICAL SYSTEMMarch 21, 2009
1. THE CAR WAS SHUT OFF AND IT WOULD NOT START. I HAD TO HAVE THE VEHICLE TOWED TO THE FORD DEALERSHIP WHERE I WAS INFORMED THERE WAS A DEFECT IN THE IGNITION. 2. THE CAR HAD TO HAVE THE IGNITION SWITCH AND COMPONENTS REPLACED. 3. THE COST OF THE REPAIR WAS APPROXIMATELY $1,000. *TR
STRUCTUREMarch 19, 2009
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT THE DOOR IS NOT LOCKING SECURELY ON HER VEHICLE. THE DEALER STATED THAT SOME SCREWS AND BOLTS WERE NEEDED UNDERNEATH THE VEHICLE TO HOLD THE DOOR CLOSED. THE DOOR MUST BE SLAMMED VERY HARD TO KEEP IT CLOSED AND THE HANDLES AND OTHER PARTS HAVE FALLEN OFF. UPDATED 04/15/09. *LJ UPDATED 04/16/09.*JB
SEAT BELTSMarch 18, 2009
THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION. *TR
SEAT BELTSFebruary 12, 2009
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT FAILED. IT WILL NOT EXTEND MORE THAN THREE INCHES OVER OCCUPANTS IN THE FRONT SEAT. THE FORD MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 116,000. UPDATED 3/16/09 *CN UPDATED 03/19/09. *JB
FUEL SYSTEM, GASOLINEJanuary 2, 2009
EVERY TIME I PUT FUEL IN THE CAR, IT STARTS LEAKING OUT. IT LEAVES QUITE A BIG PUDDLE OF GAS ON THE GROUND. WHEN I STOP PUTTING GAS IN, THE LEAK STOPS. I DON'T BELIEVE I AM LOSING ANY AT THE GAS TANK, JUST WHEN FILLING UP. *TR
FUEL SYSTEM, GASOLINENovember 24, 2008
I HAVE WRITTEN TO FORD CONCERNING A FUEL LEAK ON MY 2000 MUSTANG. I WAS ADVISED TO TAKE IT TO MY DEALER TO DIAGNOSE THE PROBLEM. THE SERVICE TECHNICIAN INFORMED ME THAT THE FUEL FILLER NECK WAS RUSTED OUT AND HAD A HOLE IN IT DUE TO THE PLACEMENT OF A SHIELD ON THE TUBE. THE SHIELD HELD IN DIRT AND WATER WHICH ALLOWED IT TO RUST. IT WILL COST APPROXIMATELY $431.35 TO REPAIR. THIS PROBLEM WAS CAUSED BY A DESIGN FLAW BY FORD. IT IS EXTREMELY DANGEROUS. I CANNOT PUT GAS IN MY CAR WHEN MY CHILDREN ARE IN IT FOR FEAR THAT IT WILL CATCH ON FIRE. THE GAS JUST POURS OUT ONTO THE PAVEMENT. FORD NEEDS TO ISSUE A RECALL ON THIS IMMEDIATELY. I SHOULD NOT HAVE TO PAY FOR FORD?S MISTAKE. I HAVE A COPY OF THE INVOICE AS WELL AS THE REPAIR QUOTE FROM RAMEY FORD IN JOHNSON CITY,TN. I WILL FAX IT TO YOU IF YOU WISH. FORD HAS SENT ME AN EMAIL STATING THAT NOT ALL COMPLAINTS GET INVESTIGATED. THIS IS A SERIOUS SAFETY ISSUE. THESE CARS COULD POSSIBLY CATCH ON FIRE AND EXPLODE IF THIS PROBLEM IS NOT ADDRESSED. ALL MUSTANG OWNERS WHOSE CARS HAVE HAD THIS SHIELD PLACED ON THE FUEL FILLER TUBE NEED TO BE AWARE OF THIS SAFETY HAZARD BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. THIS ISSUE NEEDS TO BE INVESTIGATED AND FIXED IMMEDIATELY. I DON'T KNOW IF ANY OTHER MUSTANG OWNERS HAVE REPORTED THIS TO THE NHTSA BUT I HAVE SEEN POSTINGS FROM MUSTANG OWNERS ON SEVERAL INTERNET FORUMS COMPLAINING ABOUT THIS SAME ISSUE. PLEASE LET ME KNOW IF THERE IS ANY MORE INFORMATION THAT YOU NEED. *TR
ENGINE AND ENGINE COOLINGAugust 27, 2008
MY 2000 MUSTANG GT, WITH THE 4.6 ENGINE AND WITH 80,000 MILES, EXPERIENCED A BLOWN OUT A SPARK PLUG WHILE ON THE HIGHWAY AT 55MPH. JUST THE SOUND OF THIS (A BIG "BANG!" WHEN THE PLUG HITS THE INSIDE OF THE HOOD AND THE ENGINE NOW MISFIRING, RUNNING ON 7 CYLINDERS) IS ENOUGH TO DISTRACT THE BEST DRIVER AND ALONG WITH THE LOST OF POWER IS AN ACCIDENT JUST WAITING TO HAPPEN. AFTER BEING ALMOST REAR ENDED, FORTUNATELY THERE WAS A PARKING LOT NEARBY THAT MY CAR BARELY COASTED TO. THE PLUG CAME COMPLETELY OUT OF THE CYLINDER HEAD AND WAS LAYING ON THE SIDE OF THE ENGINE WITH THE COIL STILL ATTACHED. I UNDERSTAND FROM FORD, THERE IS ONLY 3 TO 4 THREADS, IN THE CYLINDER HEAD, THAT HOLD THE SPARK PLUG IN. AS ANYONE WITH ANY ENGINEERING OR ENGINE KNOWLEDGE WOULD KNOW, 3 - 4 THREADS ARE NOT NEARLY ENOUGH TO SECURE A SPARK PLUG IN A CYLINDER HEAD WITH THE COMPRESSION PRESSURE OF THE PISTON. THIS IS CLEARLY A ENGINEERING DEFECT THAT COULD HAVE DISASTROUS EFFECTS IF MY CAR WAS UNABLE TO MOVE OFF THE HIGHWAY. THIS TIME LUCK PLAYED INTO IT (WITH A PARKING LOT NEARBY), BUT WHAT ABOUT THE NEXT TIME? AM I SUPPOSE TO STOP ON THE HIGHWAY AND TAKE MY CHANCES? A PLUG BLOWS OUT AND THERE ISN'T ANYWHERE TO PARK AND/OR THE PLUG ALSO TAKES OUT THE FUEL RAIL RESULTING IN A POSSIBLE FIRE. AS I STATED ABOVE: AN ACCIDENT JUST WAITING TO HAPPEN. AFTER FURTHER RESEARCH I'VE FOUND THAT THIS IS A COMMON PROBLEM ON FORD V8 ENGINES MADE FROM 1997-98 TO 2003. I'M REALLY CONFUSED AS TO WHY THERE HASN'T ALREADY BEEN A RECALL INVOLVING THESE ENGINES. IF I MAKE A MISTAKE, I'M HELD RESPONSIBLE FOR THAT MISTAKE. WHY SHOULDN'T FORD BE HELD RESPONSIBLE FOR THEIR FAILURES THAT COULD RESULT IN SERIOUS INJURY OR EVEN DEATH? THE NHTSA SHOULD IMMEDIATELY ISSUE A RECALL INVOLVING THESE FORD ENGINES. ANY NHTSA ACTION SHORT OF A RECALL IS JUST PLAIN IRRESPONSIBLE. THE NHTSA IS A GOVERNMENT AGENCY CHARGED WITH PROTECTING THE PUBLIC. PLEASE INVESTIGATE THIS FORD ENGINE DEFECT. THE AMERICAN PUBLIC DESERVES NOTHING LESS. *TR
STEERINGAugust 18, 2008
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT THE STEERING WAS MAKING A NOISE. THE FOLLOWING DAY, HE FOUND FLUID ON THE FLOOR. THE CONTACT IS A MECHANIC AND DIAGNOSED THE FAILURE. HE FOUND METAL RUBBING AGAINST THE RUBBER, WHICH CAUSED THE RUBBER TO WEAR AND LEAK. THE CONTACT WILL REPLACE THE RUBBERS. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
STRUCTUREJuly 26, 2008
I HAVE A 2000 FORD MUSTANG GT. THE PAINT ALL OVER THE CAR IS CRACKING LIKE AN EGGSHELL. I CALLED FORD AND OF COURSE THEY SAID THE WARRANTY IS EXPIRED AND THEY WONDER WHY ALL THEIR SALES ARE DROPPING. *TR
SERVICE BRAKES, HYDRAULICJune 6, 2008
I 'M HAVING PROBLEMS WITH THE BRAKES OF MY MUSTANG GT 2000. THIS CAR HAS ONLY 13500 DRIVING MILES AND FOR THREE OCCASIONS I HAD BEEN WITH THE BRAKES BECAUSE ITS HAS THE STICKING PROBLEMS (FRONT LEFT SIDE AND REAR RIGHT SIDE). EVENTUALLY THE PADS AND CALIPERS TURNED HOT AND BRAKES DO NOT STOP THE CAR. THE LAST TIME OF THIS EVENT THE CAR WAS ON AN ACCIDENTS AND WE WENT DOWN ON A HILL AND MY CAR BROKE DOWN THE FRONT PART. I WAS READING IN INTERNET MANY PEOPLE ARE HAVING THE SAME PROBLEMS WITH MUSTANG FROM 99-04. *TR
ENGINE AND ENGINE COOLINGMay 3, 2008
SPARK PLUG BLOW OUT ON MY 2000 FORD MUSTANG GT. *TR
AIR BAGS,SEAT BELTSApril 23, 2008
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. SHE SUSTAINED INJURIES AND THE VEHICLE WAS DESTROYED. THE FRONT AIR BAGS FAILED TO DEPLOY. THE CURRENT AND FAILURE MILEAGES WERE 42,000. UPDATED 5/19/08 *CN THE SEAT BELT DID NOT PROPERLY RESTRAIN THE CONSUMER. UPDATED 05/19/08. *JB
FUEL SYSTEM, GASOLINEMarch 18, 2008
MY MUSTANG DEVELOPED A FUEL LEAK AS THE RESULT OF THE FUEL TANK FILLER NECKS GROMMET FAILING. I INITIALLY SMELLED GAS AND AFTER FILLING UP THE TANK AND PARKING ON A HILL I NOTICE A LARGE SPOT OF GASOLINE ON THE PAVEMENT BELOW. *TR
AIR BAGSMarch 10, 2008
TL*THE CONTACT OWNS A 2000 FORD MUSTANG GT. WHILE DRIVING 40 MPH IN THE RAIN, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND A PINE TREE. THE FRONT DRIVER SIDE OF THE VEHICLE WAS DAMAGED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED, ACCORDING TO THE INSURANCE COMPANY. THE FAILURE AND CURRENT MILEAGES WERE 73,000. UPDATED 3/25/08 *CN UPDATED 03/25/08 *TR
ENGINE AND ENGINE COOLINGFebruary 4, 2008
APPARENT HEAD GASKET LEAK - LOOSING COOLANT THROUGH EXHAUST ON 2000 MUSTANG WITH 3.8 LITER ENGINE. THIS IS A KNOW ISSUE WITH MID 90'S 3.8 FORD ENGINES AND STILL SEEMS TO BE AN ISSUE. *TR
ELECTRICAL SYSTEMJanuary 23, 2008
HAVE EXPERIENCE ELECTRICAL PROBLEM FOR YEARS. A BLOWER CONTINUES TO RUN EVEN WHEN THE VEHICLE IS TURNED OFF, CAUSING THE RADIO AND WINDSHIELD WIPERS NOT TO WORK PROPERLY. *TR
ELECTRICAL SYSTEMDecember 23, 2007
I WENT TO START MY CAR ONE NIGHT AND THE KEY WOULD NOT FIT IN THE IGNITION. MY COUSIN HAS TRIED WORKING ON IT AND HE CAN'T EVEN GET THE OLD IGNITION SWITCH OUT OF THE CAR TO REPLACE IT WITH A NEW ONE. I HAVE BEEN OUT OF A CAR FOR A WEEK AND AFTER RESEARCHING FOUND THIS IS A COMMON PROBLEM THAT FORD HAS NOT FIXED. I FIND THIS UNACCEPTABLE. *TR
TIRESNovember 30, 2007
THE TREAD ON A TIRE FAILED FOR THE SECOND TIME. THE TREAD PEELED OFF AND CAUSED DAMAGE TO MY BUMPER, AIR CONDITIONER, WASHING FLUID RESVERVOIR, SPARE TIRE AND HEADLIGHT/FOGLIGHTS ON PASSENGER SIDE OF VEHICLE. *TR
ELECTRICAL SYSTEMNovember 3, 2007
MY 2000 FORD EXPEDITION CAUGHT FIRE WHILE IT WAS PARKED AND BURNED UNTIL IT WAS TOTALED. THERE WAS ALSO DAMAGE DONE TO MY HOUSE. MY FAMILY ALSO SUFFERED FROM MENTAL TRAUMA. *TR
ENGINE AND ENGINE COOLINGOctober 16, 2007
I NOTICED AN EXHAUST LEAK FROM THE PASSENGERS SIDE EXHAUST MANIFOLD. TURNS OUT THE WELD THAT HOLD THE EXHAUST MANIFOLD TO THE REST OF THE EXHAUST HAS FAILED, IT IS NOW BEING HELD UP BY EXHAUST HANGERS AND METAL STRAPPING, UNTIL IT WILL BE REPAIRED. *JB
ENGINE AND ENGINE COOLINGAugust 24, 2007
FORD DESIGNED THE A/C DRAIN LINE LOCATED ABOVE THE RIGHT EXHAUST PIPE LEADING TO THE CATALYTIC CONVERTER ON THE 3.8 LITER V6 ENGINE. THE COLD CONDENSATION FROM THE A/C DRIPPING ONTO THE PIPE CAUSES THE PIPE TO CRACK OR IN SOME CASES CAUSES THE CATALYTIC CONVERTER TO RUPTURE OR CRACK. THIS IS AN EXPENSIVE REPAIR. I KNOW OF 3 PEOPLE IN MY BUSINESS THAT THIS HAS HAPPENED TO IN JUST THE PAST 6 MONTHS. ONE CASE THE CONVERTER HAD TO BE REPLACED AND IN THE OTHER 2 THE EXHAUST PIPE HAD TO BE REMOVED AND WELDED AT THE CRACKS. STAINLESS STEEL PIPES ARE WELDED DIFFERENT THEN THE OLD STEEL PIPES AND REQUIRE A SPECIAL WELDING TECHNIQUE AND EQUIPMENT DRIVING UP THE COST OF THE REPAIR. THIS CRACK LEFT UNATTENDED COULD LEAD TO CARBON MONOXIDE ENTERING THE COCKPIT AREA. *TR
PARKING BRAKEAugust 13, 2007
WHEN PARKING BRAKE IS ENGAGED WHILE IN NEUTRAL (MANUAL TRANSMISSION) ON A SLIGHT INCLINE. THE PARKING BRAKE WILL CLICK DOWN A FEW NOTCHES AND START ROLLING CAUSING PROPERTY DAMAGE OR EVEN DEATH OF AN INDIVIDUAL. *TR
ENGINE AND ENGINE COOLINGAugust 11, 2007
PLASTIC INTAKE MANIFOLD ON MY 2000 FORD MUSTANG GT CRACKED AND WAS LEAKING COOLANT. PART WAS REPLACED BY SANDERSON FORD IN GLENDALE AZ ON AUGUST 3, 2007 AT A COST OF $1406.01. THERE WAS A CLASS ACTION LAWSUIT AGAINST FORD IN REGARDS TO THESE DEFECTIVE MANIFOLDS BUT I AM OUTSIDE OF THE PERIOD OF WHICH IT WAS IN FORCE, BUT I FEEL THAT PERIOD WAS TOO SHORT AS MY VEHICLE WAS PURCHASED ON NOVEMBER 18, 1999 AND I AM THE ORIGINAL OWNER. *JB
ENGINE AND ENGINE COOLINGJuly 19, 2007
FAULTY PARTS THAT WAS PART OF A CLASS ACTION LAW SUIT THAT FORD NEVER NOTIFIED ALL INVOLVED...THEREFORE, THEY HID FROM TELLING SO THAT THEY WOULDN'T HAVE TO PAY FOR ALL THE CARS WITH THIS FAULTY PART...PER FORDS CUSTOMER SERVICE, THE NOTICES ONLY WENT TO THE ORIGINAL OWNERS...NOT TRUE MY OTHER FORD HAD A RECALL AND I REC'D THAT INFO AND I WASN'T THE FIRST OWNER...THEY ARE HIDING FROM THEIR RESPONSIBILITIES...*JB
EXTERIOR LIGHTINGJuly 17, 2007
BOTH LEFT AND RIGHT HEADLAMP PLASTIC LENS HAVE DETERIORATED AND WERE A SAFETY HAZARD SINCE IT GREATLY REDUCED THE AMOUNT OF LIGHT EMITTED DURING EVENING HOURS. THIS WAS A KNOWN PROBLEM WITH THIS AUTOMOBILE. HOWEVER, NOTHING HAS BEEN DONE REGARDING A FORMAL RECALL. OTHER KNOWN PROBLEMS LIKE: NHTSA RECALL CAMPAIGNS 06E049000 AND 06E064000 WERE ADDRESSING ONLY BULB PROBLEMS. I HAD AN ACCIDENT WHERE THE PASSENGER'S SIDE HAD TO BE REPLACED . YOU COULD READILY SEE THE DIFFERENCE BETWEEN THE OLD DRIVER'S SIDE AND THE NEW, CLEAR PASSENGER SIDE LIGHT PROTECTOR AND THE LIGHT THEY ALLOW ON THE ROAD AHEAD. *AK
ENGINE AND ENGINE COOLINGJuly 5, 2007
VEHICLE DIED DURING TRAVEL WITH NO WARNING, FORD ISSUED RECALL. HOWEVER DUE TO THE LIMITED NUMBER OF CONSUMERS WITH THIS YEAR AND SPECIFIC MODEL COMPLAINTS WERE OVERLOOKED. DEALER SHOULD OFFER RECOURSE. *AK
SEAT BELTSJuly 2, 2007
TL*THE CONTACT OWNS A 2000 FORD MUSTANG GT. THE CONTACT STATED THAT HER SEAT BEAT FAILS TO LATCH. THE MECHANIC STATED THAT IT NEEDED TO BE REPLACED. THE SEAT BELT HAS BEEN REPLACED THREE TIMES. THE VEHICLE IS NOT INCLUDED IN ANY RECALLS. THE CURRENT MILEAGE IS 114,000 AND FAILURE MILEAGE WAS 101,620.
EXTERIOR LIGHTINGJune 25, 2007
BOTH LEFT & RIGHT HEADLAMP PLASTIC LENS HAVE DETERIORATED AND ARE A SAFETY HAZARD SINCE IT IS GREATLY REDUCING THE AMOUNT OF LIGHT EMITTED DURING EVENING HOURS. THIS IS A KNOWN PROBLEM WITH THIS AUTOMOBILE, HOWEVER, NOTHING HAS BEEN DONE REGARDING A FORMAL RECALL TO HAVE THEM REPLACED. OTHER KNOWN PROBLEMS LIKE: NHTSA RECALL CAMPAIGNS 06E049000 AND 06E064000 WERE ADDRESSING ONLY BULB PROBLEMS. *AK
SEAT BELTSJune 19, 2007
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT RETRACTOR HAS FAILED. THE OTHER THREE SEAT BELTS WERE REPAIRED UNDER A RECALL, HOWEVER, THE DEALER STATED THAT THIS FAILURE IS NOT COVERED. THE PURCHASE DATE, POWERTRAIN, AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE IS 80,000.
SERVICE BRAKES, AIRJune 8, 2007
2000 WINDSTAR. ABS LIGHT KEEPS COMING ON. HAVE HAD CAR LOOKED AT 4 TIMES AND TOLD "PROBLEM" (A SEAL IN THE MECHANISM) WAS REPLACED AND PROBLEM FIXED. BUT IT'S NOT - ABS LIGHT KEEPS COMING ON. EXPENSIVE TO "FIX". ALSO, BRAKE FLUID LEAKS AND HAVE HAD TIMES WHEN DRIVING AND BRAKE PEDAL GOES ALL THE WAY TO FLOOR WITHOUT WARNING AND DELAYED STOPPING. LUCKILY HAVE NOT HAD ACCIDENTS WHEN THIS HAS HAPPENED. HAVE ALSO HAD BRAKE PADS WEAR OUT - NO PRE-WARNING ON THIS MODEL WINDSTAR WHEN BRAKE PADS ARE WEARING OUT. HAD TO HAVE BRAKE PADS REPLACED, AND ROTORS REPLACED - AGAIN AND EXPENSIVE FIX TO A PROBLEM WITHOUT WARNING. ALSO, BRAKES KEEP SQUEALING WHEN BRAKES APPLIED - AM TOLD THIS IS AIR IN THE LINES (HAVE BEEN TOLD THAT LINES FLUSHED BUT PROBLEM STILL KEEPS HAPPENING). ALSO, WHEN STEERING AFTER THE LAST TIME ABS LIGHT PROBLEM "FIXED" THERE IS A GRATING STEERING NOISE WHENEVER WHEEL IS TURNED. WARRANTY HAS RUN OUT - BUT PROBLEM WITH ABS STILL EXISTS AND I CAN'T AFFORD ANOTHER $700. BILL TO "FIX" PROBLEM. 2000 WINDSTAR SHOULD BE RECALLED FOR THIS ABS PROBLEM AND IT SHOULD BE FIXED FREE OF CHARGE BY FORD. AM VERY DISAPPOINTED AND FRUSTRATED WITH THIS PROBLEM - AND FEEL THAT I AND MY CHILD ARE DRIVING IN AN UNSAFE VEHICLE.
SEAT BELTSMay 22, 2007
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT CALLED FORD IN REGARDS TO RECALL # 99V250000 (SEAT BELTS:FRONT:ANCHORAGE). HE STATED THAT HE IS EXPERIENCING THE SAME DEFECT FAILURE AS NOTED IN THE RECALL BECAUSE THE SEAT BELT FAILS TO PULL OUT FROM THE RETRACTOR. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 85,000 AND FAILURE MILEAGE WAS 80,000.
ENGINE AND ENGINE COOLINGMay 14, 2007
SPARK PLUG BLEW OUT ON THE 2000 FORD MUSTANG GT 4.6L MODULAR ENGINE WHILE DRIVING. CAR STARTED TO LOSE POWER, BACK FIRE, AND HAD A STRONG ODOR OF FUEL / OIL. HAD TO TOW VEHICLE TO REPAIR SHOP. 91000 MILES ON ENGINE WHEN THIS HAPPENED. THIS WAS A KNOWN PROBLEM ON FORD MODULAR ENGINES 1999-2003. *AKI
WHEELSMay 9, 2007
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE VEHICLE'S RIGHT WHEEL MADE A LOUD NOISE AND VIBRATED WHILE IN MOTION. THERE WERE NO WARNING INDICATORS. THE WHEEL IS CURRENTLY WOBBLING AND MAKING A POPPING AND CRACKING NOISE. THE MECHANIC HAS NOT YET DIAGNOSED THE CAUSE OF FAILURE. SAFETY CAMPAIGN # 01I017000(WHEELS:LUGS/NUTS/BOLTS) INVOLVES THE SAME FAILURE, HOWEVER, THE CAMPAIGN EXPIRED ON DECEMBER 31, 2002. THE MANUFACTURER IS NOT WILLING TO PERFORM THE REPAIR FOR FREE. THE VIN IS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 153,000.
VEHICLE SPEED CONTROLApril 30, 2007
AFTER CAR WAS DRIVEN TO WORK APPROXIMATELY 5 MILES. MY EMPLOYERS SECURITY DEPARTMENT NOTIFIED ME THAT MY CAR HAD CAUGHT ON FIRE, WHILE PARKED ABOUT AN HOUR AND A HALF AFTER ARRIVING TO WORK. FIRE DEPARTMENT WAS CALLED AND PUT OUT FIRE, AND IT RELEASED A REPORT STATING FIRE DEFINATELY STARTED IN UNDER THE THE HOOD IN ENGINE AREA.*AK
ENGINE AND ENGINE COOLINGMarch 31, 2007
MARCH 30, 2007 TO WHOM IT MAY CONCERN: I HAVE A 2000 FORD MUSTANG GT-WHILE DRIVING HOME TODAY 3/30/07 IN HEAVY TRAFFIC, I HEARD A LOAD POP, AND THEN LOST ENGINE FUNCTION. I WAS LUCKY THAT I WAS NOT KILLED. WHEN I CHECKED MY ENGINE, IT HAD BLOWN THE SPARK PLUG-I THOUGHT THIS WAS AN ISOLATED PROBLEM UNTIL I CHECKED ON THE INTERNET, AND READ ALL OF THE INCIDENTS WITH FORDS "SPITTING" SPARK PLUGS. I THINK IT IS HORRIFIC THAT FORD WILL NOT STAND BEHIND THEIR PRODUCT AND DO THE RIGHT THING-"RECALL"-HOW MANY WILL HAVE TO DIE BEFORE FORD ACKNOWLEDGES THERE IS A PROBLEM WITH THEIR AUTOMOBILES BLOWING SPARK PLUGS. I WILL SAY THAT AS THE OWNER OF MULTIPLE FORD MUSTANGS INCLUDING 65, 66, 67, 70, 98, 2000 (STILL HAVE THEM ALL). I WILL THINK TWICE BEFORE BUYING ANOTHER FORD IF THEY DO NOT TAKE APPROPRIATE ACTION AND ACKNOWLEDGE THERE IS AN ISSUE WITH THEIR PRODUCT-SOMETHING AS SIMPLE AS A NOTIFICATION OF A POTENTIAL PROBLEM COULD HAVE SAVED 1000S FROM EXPENSIVE, NEEDLESS DAMAGE TO THEIR AUTOMOBILES. I FOR ONE WOULD HAVE ENSURED THAT I DID FREQUENT SPARK PLUG CHECKS TO ENSURE THEY WERE SECURE, OR WOULD HAVE POSSIBLY TAKEN CORRECTIVE MEASURES BEFORE NEEDED REPAIRS FROM DAMAGE. AMERICAN MADE SHOULD NOT EQUATE TO INFERIORLY MADE. I AM REQUESTING THAT I BE REIMBURSED FOR THE DAMAGE CAUSED DUE TO A FAULTY DESIGN WITH THE CYLINDER HEAD. IN ADDITION, I AM REQUESTING THAT FORD NOTIFY THE OWNERS OF THE VEHICLE MODELS WITH THIS DESIGN FLAW TO ENSURE THAT THERE IS NO NEEDLESS LOSS OF LIFE FROM POTENTIAL ACCIDENTS AS A DIRECT RESULT OF THIS DESIGN FLAW. *JB
ELECTRICAL SYSTEMFebruary 22, 2007
FORD 2000 EXPITITION CAUGHT ON FIRE AND WAS TOTALLY DESTROYED AND OCCURED IN MY DRIVEWAY AROUND 7AM AND THE VEHICLE WAS NOT ON AND THE LAST TIME USED AROUND 10:30 PM THE PREVIOUS NIGHT. *NM
ENGINE AND ENGINE COOLINGFebruary 3, 2007
#8 SPARK PLUG POPPED OUT OF HEAD CAUSING THE THREADS TO STRIP IN HEAD & BUSTED COIL PACK. CONVERTER WAS GLOWING RED & POPPING. *NM
EXTERIOR LIGHTINGJanuary 27, 2007
1)HEAD LIGHT COVERS BECOME INCREASINGLY OPAQUE 2)UNABLE TO SEE WELL WHILE NIGHT DRIVING BECAUSE HEAD LIGHTS DO NOT ILLUMINATE WELL 3)NEED TO REPLACE LIGHT COVERS. *NM
SERVICE BRAKES, HYDRAULICJanuary 27, 2007
1)BREAK CALIPERS STOP FUNCTIONING 2)BREAK PADS AND ROTORS FAIL PREMATURELY DUE TO UNEVEN WEAR 3)COMPLETE BREAK JOB WITH REPLACEMENT OF CALIPER. *NM
SEAT BELTSJanuary 10, 2007
THE DRIVER AND FRONT PASSENGER SEAT BELTS DO NOT RETRACT FULLY AND THEREFORE ARE SAFETY HAZARDS BECAUSE THERE IS TOO MUCH SLACK. *JB
AIR BAGS,VEHICLE SPEED CONTROLNovember 22, 2006
FORD MUSTANG 2000 WAS TOTALED IN A FRONTAL CRASH AFTER ACCELERATOR GOT STUCK BUT AIR BAGS DID NOT DEPLOY. CAPITAL FORD AT 4222 OLEANDER DRIVE IN WILMINGTON, NC REPAIRED THE AIR BAGS IN 2002. *NM
AIR BAGS,VEHICLE SPEED CONTROLNovember 20, 2006
BACKED UP CAR (2000 FORD MUSTANG), THEN SHIFTED FORWARD WHERE CAR ACCELERATED FULL THROTTLE BY ITSELF AND CRASHED INTO 2 PARKED CARS. CAR APPEARS TO BE TOTALED BUT AIR BAGS DID NOT DEPLOY. *NM
SEATSNovember 9, 2006
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS THE DRIVER'S SEAT WAS MAKING A LOT OF NOISE. THE BACK FRAME OF THE DRIVER'S SEAT WAS FRACTURED AND THE VEHICLE'S OWNER WAS CONCERN THAT THE BACK OF THE SEAT COULD COLLAPSE AT ANY TIME AND CREATE A SEVERE OR FATAL ACCIDENT. THE FAILURE WAS NOT A RESULT OF A CRASH, AND THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE HAS NOT BEEN SEEN BY THE DEALER.
FUEL SYSTEM, GASOLINENovember 6, 2006
TUBE FROM THE GAS NOZZLE HAS RUSTED AWAY UNDER THE PLASTIC TUBE THAT WAS WRAPPED AROUND THE STEEL TUBE CAUSING GAS TO STREAM OUT OF TUBE AS THE GAS TANK IS BEING FILLED. *JB
ELECTRICAL SYSTEMOctober 23, 2006
DRIVING ALONG WHEN I HEARD A LOUD POP. FOLLOWED BY LOUD POPPING AND RATTLING SOUND WHEN ON. FOUND OUT AFTER TAKING IT TO THE SHOP IT WAS A SPARK PLUG THAT HAS BEEN SHOT OUT OF THE HEAD. I DON'T KNOW ALL OF THE RIGHT TERMINOLOGY FOR THIS BUT WAS TOLD THIS IS A COMMON PROBLEM FOR THESE CARS. IF I HAD KNOWN THIS I WOULD HAVE NEVER BOUGHT A FORD MUSTANG 2000 OR ANY OTHER FORD PRODUCT. I WILL SAVE ALL THE PARTS FOR FURTHER INVESTIGATION. *NM
EXTERIOR LIGHTINGOctober 12, 2006
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS WERE NOT BRIGHT ENOUGH TO SEE THE ROAD. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE LENSES WERE CLOUDED OVER AND THE HEADLIGHTS NEEDED TO BE REPLACED. UPDATED 11/17/06. *JB
FUEL SYSTEM, GASOLINEAugust 16, 2006
FILLED GAS TANK ON A 2000 FORD MUSTANG GT, FUEL WAS LEAKING NECK FILLER INLET SIDE, WAS NOT AWARE LEAKING FUEL TILL MY NEIGHBORS NOTIFIED ME. CALLED FORD DEALERSHIP TO ASK IF A THERE WAS A RECALL, NO RECALL AT ALL. TOOK VEHICLE FOR SERVICE AND NECK FILLER WAS REPLACED. THEY HAD NO CLUE WHAT CAUSED A NECK FILLER TO GO BAD. FORD SHOULD LOOK INTO THIS FOR SAFETY REASONS. *NM
AIR BAGSAugust 11, 2006
MY DAUGHTER WAS INVOLVED IN A SINGLE VEHICLE FRONT END COLLISION. SHE HIT A FIRE HYDRANT AFTER A 90 DEGREE SPIN AT A SPEED OF ABOUT 30 MPH. THE CAR SUSTAINED $6000 IN DAMAGE AND WAS TOTALED. NEITHER THE DRIVER OR PASSENGER AIRBAGS DEPLOYED. I QUESTIONED THE BODY SHOP IF THEY SHOULD HAVE, EVERYONE I TALKED TO FEELS THEY SHOULD HAVE. ISN'T THIS WHAT THEY ARE DESIGNED TO DO?
EXTERIOR LIGHTINGJuly 3, 2006
HEADLIGHT LENS IS PLASTIC AND IT HAS DISCOLORED TO THE POINT THAT THE HEADLIGHTS WILL NOT PASS SAFETY INSPECTION. THE INSPECTOR SAID THIS IS A COMMON FAILURE ON PLASTIC VERSES GLASS SEALED BEAM HEADLAMPS. *JB
ELECTRICAL SYSTEMJune 25, 2006
MY CAR COMPLETELY SHUTS DOWN WHILE DRIVING. IT HAS HAPPENED 4 SEPARATE OCCASIONS. THE CAR HAS BEEN SERVICED TWICE FOR THIS AND THE DEALER'S SERVICE DEPT IS CURRENTLY TRYING TO DETERMINE THE PROBLEM, BUT NO RESULTS HAVE ARRIVED. THIS IS A SERIOUS SAFETY CONCERN DUE TO HIGH POTENTIAL OF A FATAL ACCIDENT RESULTING BY THE CAR SHUTTING OFF WHILE DRIVING CREATING NO POWER STEERING OR BRAKES. THE DEALER'S SERVICE DEPT HAS SUPPOSEDLY FIXED AND/OR REPLACED 2 SEPARATE PARTS THAT WERE THE SUPPOSED CULPRITS, BUT THE PROBLEM CONTINUES. INCIDENTS OCCURRED IN 2002, 2005, AND 2006. THIS PROBLEM, AS YOU CAN SEE BY DATES, IS RANDOM AND HAPPENS WITHOUT ANY WARNING, SUCH AS "IDIOT" LIGHTS COMING ON PRIOR OR ENGINE HESITATION, AND APPARENTLY IS JUST AS COMPLICATED TO DIAGNOSE. *NM
ENGINE AND ENGINE COOLINGJune 19, 2006
MY FAMILY AND I WERE DRIVING ON I-95 SOUTH OF LUMBERTON NORTH CAROLINA. WHEN THE SPARK PLUG BLEW OUT OF THE CYLINDER HEAD CAUSING SUCH A LOUD NOISE WE SWERVED INTO ANOTHER LANE OF TRAFFIC .I BELIEVE THAT THIS IS A EXTREME SAFETY PROBLEM. THIS PROBLEM IS ON A 2000 FORD MUSTANG GT 4.6L ENGINE. *NM
VISIBILITYMay 12, 2006
BOTH DRIVERS SIDE, AND PASSENGER SIDE AUTOMATIC WINDOWS WILL NOT STAY ON TRACK. SINCE THE DAY OF PURCHASE, BOTH WINDOWS HAVE BEEN INTERMITTENTLY SLUGGISH, AND ON OCCASION, STRUGGLED TO MOVE UP OR DOWN. THE DRIVERS SIDE WINDOW CAME OFF THE TRACK FIRST, AND WAS REPAIRED UNDER WARRANTY IN 2002. AFTER 3 ATTEMPTS BY THE LOCAL DEALERSHIP IN 2005 TO REPAIR BOTH WINDOWS, THEY REMAIN INOPERABLE. IN FLORIDA, VEHICLES ARE ALWAYS AT RISK FOR UNDERWATER SUBMERSION, QUICK ACTION ALONG WITH PROPERLY FUNCTIONING WINDOWS ARE IMPERATIVE. *NM
SEAT BELTSMarch 14, 2006
DT*: THE CONTACT STATED BOTH FRONT SEATBELTS DO NOT RETRACT. ALSO, WHILE THE BRAKES ARE DEPRESSED, THE SEATBELTS LOCK UP. THE MANUFACTURER HAS BEEN ALERTED.
ENGINE AND ENGINE COOLINGJanuary 28, 2006
TOOK MY 2000 MUSTANG TO THE DEALER TO REPAIR A KNOCKING PROBLEM I WAS HEARING WHEN THE CAR ACCELERATED. EVENTUALLY AFTER 3 VISITS AND TALKING TO 3 SERVICE ADVISORS THE KNOCKING WAS HEARD. THEY REPLACED $1300 WORTH OF PARTS, AND SAID IT WAS FIXED. DROVE IT NO MORE THAN 10 MINUTES AND TOOK IT RIGHT BACK BECAUSE THE KNOCKING WAS NOT FIXED. THEY THEN TOLD ME THAT THE MOTOR WAS SOMETHING INSIDE THE MOTOR. SO I HAD IT REPLACED. WAS RETURNED 1 WEEK LATER DUE TO A PROBLEM WITH IT STAYING RUNNING. THE PROBLEM WAS IDENTIFIED AS A ROCKER ARM THAT HAD COME LOOSE. THE CAR WAS RETURNED 2 WEEKS LATER FOR THE SAME KNOCKING ISSUE THAT WAS ORIGINALLY REPORTED AND NO ONE KNEW WHAT IS WRONG WITH IT.*AK
ENGINE AND ENGINE COOLINGJanuary 6, 2006
(1) NOTHING REMARKABLE HAPPENED LEADING UP TO THE FAILURE. THE TRUCK WAS IDLING WHEN THE FAILURE OCCURRED. (2) THE FAILURE WAS THE #3 SPARK PLUG BLOWING OUT OF THE HEAD WHICH ALSO DAMAGED THE COIL IN MY 2000 FORD EXPEDITION 5.4L ENGINE, WHICH HAD 82000 MILES. (3) THE HEAD WAS REPAIRED WITH AN AFTERMARKET KIT THAT ALLOWED A NEW SPARK PLUG TO BE INSTALLED. OLD SPARK PLUG HAS BEEN DISCARDED. *JB
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMDecember 29, 2005
I HAVE A 2000 FORD 3.8 LITER MUSTANG. IT HAS A VIBRATION AND COVERT FORD SAYS ITS NEEDS NEW MOTOR. I BOUGHT THIS CAR NEW, TOOK GREAT CARE OF MOTOR, IT JUST TURNED 70,000 MILES. COVERT SAYS IT HAS EXCESSIVE END PLAY ON THE CRANKSHAFT DUE TO WEAR. I THINK I HAVE AN AMERICAN-MADE PROBLEM. 70,000 MILES???? THANKS FOR ANY HELP THAT YOU CAN GIVE ME. THEY WANT $4,600.00. I THINK FORD OWES ME MOST OF THAT AT THE VERY LEAST BECAUSE I SURE CAN'T AFFORD TO FIX IT. YOU KNOW ITS FUNNY ALSO BECAUSE UP TO THIS POINT THAT CAR HAD NEVER BROKEN DOWN AND HAD NEVER BEEN IN THE SHOP . THIS IS OTHER THAN 15 OIL CHANGES TWO BATTERIES AND TWO SETS OF TIRES... I JUST THINK ITS NOT NORMAL. PLEASE HELP WITH SUGGESTION. *JB
ENGINE AND ENGINE COOLINGDecember 8, 2005
(1)NORMAL DRIVING NO RACING JUST NORMAL DRIVING (2)MY SPARK PLUG STRIPPED OUT THE THREADS IN MY HEAD OF MY 2000 MUSTANG GT NOW I NEED TO REPLACE CYLINDER HEAD OR HAVE IT HELICOILED. THE DESIGN OF THE HEAD IS AT FAULT IN MY OPINION, THERE ISN'T ENOUGH THREADS ON THE CYLINDER HEAD TO PROPERLY HOLD THE SPARK PLUG IN PLACE. (3) HAVE NOT BEEN ABLE TO REPAIR DUE TO COST. *NM
VISIBILITY,STRUCTUREDecember 7, 2005
BATTERY KEPT DRAINING AND THE IGNITION CHIMED WITH KEY REMOVED. HEATER BLOWER RAN AFTER IGNITION WAS TURNED OFF AND TOUCH KEY PADS STUCK CAUSING LIGHTS TO STAY ON. ALL OF THESE SYMPTOMS WERE ATTRIBUTED TO A WATER LEAK IN THE WINDSHIELD WHICH LEAKED INTO A ELECTRICAL CONNECTION BLOCK BEHIND DRIVER'S SIDE DASHBOARD CAUSING A SHORT CIRCUIT. THE ELECTRICAL BLOCK MELTED AND CAUSED DAMAGE TO BLOCK AND WIRING AND WAS SUBSEQUENTLY REPLACED. WINDSHIELD WAS REMOVED AND RESEALED TO PREVENT RECURRENCE OF LEAK. *JB
UNKNOWN OR OTHERNovember 17, 2005
2000 FORD CONTOUR SPORT SE. DASHBOARD HAS WARPED TO THE POINT WHERE IT IS INTERFERING WITH THE WINDSHIELD DEFROSTING PROCESS. THE WARPING CAUSES PART OF THE DASHBOARD TO PRESS UP AGAINST THE WINDSHIELD TRAPPING WARM AIR UNDERNEATH AND NOT ALLOWING WARM AIR TO REACH THE WINDSHIELD DRIVER VIEWING AREA. THIS IS A VERY DANGEROUS CONDITION. VEHICLE HAS APPROXIMATELY 76,000 MILES. PROBLEM BEGAN AT ABOUT 50,000 MILES. *JB
STRUCTURENovember 12, 2005
DURING A RAINY DAY I FOUND WATER LEAKING INTO MY EXPEDITION THROUGH THE SUNROOF AND THE TRIM AROUND THE WINDSHIELD. THE NEXT DAY THE CAR WOULD NOT START AS THE THEFT LIGHT WAS BLINKING. WHEN WE WOULD GET IT STARTED AND THEN ONCE IT WAS TURNED OFF, THE HEAT/AIR WOULD CONTINUE TO RUN. ALSO, THE ODOMETER NUMBERS WOULD BLINK. WE IMMEDIATELY TOOK TO THE DEALER AND WAS TOLD BOTH THE SUNROOF AND WINDSHIELD WERE LEAKING AND THE GEM MODULE AND FUSE BOX WERE DESTROYED. THE REPAIRS WERE MADE INCLUDING A NEW WINDSHIELD FOR A TOTAL OF APPROXIMATELY $1200. *JB
SEAT BELTSOctober 18, 2005
MY 2000 FORD MUSTANG SEAT BELT WONT RETRACT. CALLED DEALER ABOUT DEFECT THEY SAID NOT ONE OF CARS ON RECALL FOR THIS PROBLEM. THEY NEED TO LOOK INTO EXPANDING THE RECALL TO COVER MORE CARS WITH THIS PROBLEM. *JB
SEAT BELTSOctober 13, 2005
DT: THE CONTACT STATE THAT FRONT PASSENGER SEAT BELT WILL NOT COME OUT ALL THE WAY. RECALL N99V250000 WAS ISSUED ON THIS PROBLEM. DEALER AND MANUFACTURER SAID THIS VEHICLE IS NOT IN THE RECALL. *AK
TIRESOctober 7, 2005
MANUFACTURER SELECTED OEM TIRES, GOODYEAR EAGLES, UNSAFE ON WET/DAMP SURFACES. TIRES WOULD SPIN UPON STARTING AWAY FROM STOP NO MATTER HOW GENTLY/SLOWLY YOU TRIED TO DRIVE AWAY. CAR WOULD FISHTAIL AND LOSE TRACTION (ESPECIALLY REAR (DRIVE) WHEELS) ON MODERATE CORNERS AT MODERATE SPEEDS WHILE ACCELERATING OR NOT. TIRES REPLACE AT 15,000 MILES WITH PLENTY OF LIFE LEFT ON THEM DUE TO SAFETY CONCERNS. REPLACED WITH GOODYEAR AQUATRED III'S. MUCH BETTER HANDLING WITH NEW TIRES.
PARKING BRAKE,SEAT BELTSSeptember 26, 2005
DT: THE CONTACT OWNS A 2000 FORD MUSTANG. WHILE THE VEHICLE IS PARKED ON A HILL AND THE EMERGENCY BRAKE IS ON THE VEHICLE WILL CONTINUE TO ROLL DOWN A HILL. THE VEHICLE WAS PURCHASED IN NOVEMBER 2003. THE REPAIR SHOP SAID THAT IT WAS SOMETHING WRONG WITH THE EMERGENCY BRAKE. THE EMERGENCY BRAKE, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN, ACCORDING TO THE DEALERSHIP AND THE MANUFACTURER. IN MOST CASES AFTER THE VEHICLE HAD BEEN PARKED FOR A WHILE WITH THE EMERGENCY BRAKE ON THE VEHICLE WOULD CONTINUE TO ROLL. ALSO, THE CONTACT HAS BEEN HAVING PROBLEMS WITH FRONT DRIVER AND PASSENGER SEAT BELTS. THE PASSENGER SIDE SEAT BELT WAS WORSE. THE SEAT BELTS WILL NOT RETRACT, CAUSING THE SEAT BELTS TO GET CAUGHT IN THE DOOR. THIS PROBLEM EXISTED SINCE THE CONTACT PURCHASED THE VEHICLE. *AK
VISIBILITYSeptember 8, 2005
WATER LEAKING IN TOP RIGHT OF WINDSHIELD, DOWN TO THE DASH. EVIDENTLY IT LEAKED TO THE CONTROL BOX AND SHORTED OUT THE ELECTRICAL SYSTEM. CAUSED CONSIDERABLE DAMAGE. *NM
SEAT BELTSAugust 24, 2005
THE DRIVER SEAT BELT BECOMES STUCK AND DOES NOT FULLY RETRACT. IT ALSO DOES NOT LOCK UP WHEN YOU BRAKE QUICKLY. THE SEAT BELT IN THE BACK SEAT IS STUCK AND WILL NOT MOVE OR RETRACT AT ALL. IT CANNOT BE USED AT ALL, AND THEREFORE I CANNOT INSTALL THE CHILD CAR SEAT FOR MY BABY. THERE IS AN ACTIVE RECALL FOR THIS PROBLEM FOR THE 2000 FORD MUSTANG, BUT WHEN I TOOK THE CAR TO MY LOCAL FORD DEALERSHIP THEY SAID THAT MY VEHICLE IS NOT COVERED UNDER THIS RECALL. THEY ADVISED ME THAT I WOULD HAVE TO PAY TO HAVE THE SEATBELTS REPAIRED.
ENGINE AND ENGINE COOLINGAugust 15, 2005
A/C CONDENSATION DRAIN TUBE DRIPS ON EXHAUST MANIFOLD CAUSING THE EXHAUST TO BRAKE. ITS AN ON-GOING PROBLEM THAT SHOULD BE CORRECTED. THE ONLY REMEDY IS TO WELD THE TUBE BACK TOGETHER. FROM MANY SHOPS I'VE SPOKEN TO THIS IS A PROBLEM THEY SEE AND KNOW A LOT ABOUT. *NM
FUEL SYSTEM, GASOLINEAugust 8, 2005
IAC VALVE, WHEN THE CAR WILL START BUT WILL NOT IDLE, LOOKING AT EVERYONE'S TROUBLE WITH THIS ISSUE, MAKES ME WONDER WHY FORD MOTOR COMPANY WILL NOT GROW BALLS AND MAKE IT RIGHT. I WANTED A MUSTANG BUT THE FORD NAME WILL NEVER BE PARKED IN MY DRIVE WAY AGAIN. MR H. FORD WOULD HANG HIS HEAD DOWN OVER THIS ON. *JB
VEHICLE SPEED CONTROLJuly 17, 2005
COMPLAINT ON MY 2000 FORD MUSTANG COUPE(ORGINAL OWNER ). VEHICLE HAS PROBLEMS RELATING TO THE POSITION OF THE CARPET AROUND THE ACCELERATOR PEDAL. AFTER MINIMAL USE OF THE VEHICLE ( 5000 MILES OR AROUND 3-5 MONTHS OF USE) A LARGE HOLE DEVELOPED ON THE RIGHT SIDE OF THE ACCELERATOR PEDAL. IF THE ACCELERATOR IS DEPRESSED FULLY OR ALMOST FULLY THE SIDE OF YOUR SHOE CAN CATCH ON THE HOLE LONG ENOUGH TO POSE A SAFTEY HAZARD OF NOT BEING ABLE TO TAKE YOUR FOOT IMMEADATLY OFF THE ACCELERATOR PEDAL. I HAVE HAD THIS HAPPEN ON SEVERAL OCCASIONS, AND HAVE TO BE VERY CONCIOUS OF MY FOOT POSITION ON THE ACCELERATOR PEDAL WHEN DRIVING TO PREVENT THIS PROBLEM NOW THAT I AM AWARE OF IT. FORD DEEMS THIS PROBLEM AS NORMAL WEAR AND TEAR ON THE CAR AND WOULD NOT COVER REPLACEMENT OF THE CARPET UNDER MY BUMPER TO BUMPER WARRENTY.(WHICH IS NOW EXPIRED) PICTURES ARE AVAILABLE, PLEASE CONTACT AND I WILL FORWARD THEM TO YOU.
AIR BAGSJuly 15, 2005
ON MAY 30, 2005, OUR DAUGHTER WAS EXITING A PARKING LOT IN HER 2000 FORD MUSTANG. DUE TO THE FACT THAT THE EXITS WEREN''T CLEARLY MARKED, SHE DROVE OVER THE SIDEWALK, RESULTING IN APPROXIMATELY A FOUR INCH DROP OFF. AFTER WAITING FOR TRAFFIC TO CLEAR, SHE ACCELERATED TO EXIT THE PARKING LOT AND BOTH OF HER AIRBAGS DEPLOYED. SHE WAS FORTUNATE THAT A POLICE OFFICER WITNESSED THIS INCIDENT. AFTER SPEAKING WITH THE OFFICER, I WAS ASSURED THAT SPEED WAS NOT A FACTOR. I ALSO REVIEWED PHOTOGRAPHS OF THE AREA TO VIEW TO SEE THE DROP-OFF AND CAME TO THE CONCLUSION THAT IT WAS THE EQUIVALENT OF A ''HIGHWAY POT-HOLE'', WHICH SHOULD NOT HAVE CAUSED THE PREMATURE DEPLOYMENT OF THE AIRBAGS.
VEHICLE SPEED CONTROLJune 16, 2005
I CONTACTED FORD ONCE IN JAN. '05 AND AGAIN IN FEB. '05 ABOUT THE RECALL ON THE SPEED CONTROL SWITCH ON MY 2000 EXPEDITION. THEY SAID I WOULD GET IT IN THE MAIL SHORTLY. ITS BEEN 6 MONTHS AND STILL HAVE NOT RECEIVED A NOTIFICATION. I WOULD LIKE TO HAVE IT REPAIRED ASAP AT THEIR COST NOT MINE.
VEHICLE SPEED CONTROLJune 13, 2005
OVER THE PAST YEAR MY 2000 FORD MUSTANG HAS ACCELERATED BY ITSELF WITHOUT MY FOOT ON THE GAS PEDDLE..AND ITS A 5 SPEED ...(STICK SHIFT) THANK GOODNESS I HAVE BEEN ABLE TO THROW IT INTO NEUTERAL AND THEN I HAVE TO SLAM THE GAS PEDDLE DOWN TO THE FLOOR TO GET IT TO UNSTICK ..BOTH TIMES HAVE BEEN ON A BUSY HIGHWAY DURING RUSH HOUR TRAFFIC...WHEN I ASKED FORD TO LOOK AT IT ..THEY TOLD ME THEY COULDNT FIND ANYTHING WRONG WITH IT .. I HAD TAKEN IT IN TO HAVE THE CATALITIC CONVERTER FIXED..AND THEY SAID THAT MIGHT HAVE BEEN THE PROBLEM BUT IN TALKING IT OVER WITH MY BROTHER (WHO IS A CAR MECHANIC) HE DIDNT THINK THAT THE CATALITIC CONV. WOULD HAVE NOTHING TO DO WITH THE ACCELERATOR STICKING LIKE THAT !.. IT HASNT HAPPENED IN A WHILE BUT ITS VERY NERVE WRACKING WHEN IT DOES/NOT SURE IF THIS HAS HAPPENED TO ANY OTHER MUSTANGS OUT THERE..
TIRESMay 29, 2005
2 OF 4 APPEAR TO BE CROSS BELTED. NO FAILUR AT THIS TIME BUT DO NOT KNOW OF A LOCAL DEALER TO ADJUST THE PROBLEM. BRAND ON TIRES IS "ROAD KING" MODEL "PREMIUM GT" SIZE "P205X65 R15 926 M&S". UNABLE TO FINISH YOUR QUESTIONS AS I DO NOT KNOW WHO THE MANUFACTURER IS.ENTERED FIRESTONE TO GET THROUGH FIELDS.
STEERINGMay 27, 2005
DT: THE CONSUMER OWNS A 2000 FORD MUSTANG GT. CONSUMER STATES THAT SINCE HE PURCHASED THE VEHICLE IN 2004 HE HAS HAD TO REPLACE THE RACK AND PINION. THIS WILL MAKE THREE TIMES. ALL THE PARTS ARE REMANUFACTURED. *TT
UNKNOWN OR OTHERMay 12, 2005
WHEN I ARRIVED BACK TO MY VEHICLE, EVERYTHING FROM THE ENGINE TO THE DASHBOARD WAS COMPLETLY BURNT. WHAT A SURPRISE WHEN YOU COME BACK FROM DINNER. I SPOE TO THE WITNESS WHO MADE THE 911 CALL. SHE STATED THAT SHE HEARD A POPPING NOISE, BUT IGNORED IT UNTIL SHE GOT TO HER DOOR AND HEARD THE NOISE AGAIN. SHE STATED THAT WHEN SHE TURNED AND LOOKED, SHE SAW SPARKS COMING FROM THE FRONT GRILL, SO SHE WENT INSIDE TO CALL THE POLICE. THE WITNESS STATED THAT AS SHE WAS ON THE PHONE WITH THE POLICE, SHE LOOKED OUT OF THE WINDOW, TO DISCOVER THERE WERE FLAMES TO THE 3RD FLOOR OF THE APARTMENT BUILDING. MY TRUCK HAD NOT BEEN DRIVEN IN HOURS, AND THE LAST TIME THAT IT WAS DRIVEN, IT WAS TO THE STORE ON THE CORNER. THERE WAS NO ENGINE NOISE,CHECK ENGINE LIGHTS ON IN THE DASH, OR ANY SIGNS THAT MY TRUCK WOULD GO UP IN FLAMES.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,INTERIOR LIGHTINGMay 8, 2005
WATER LEAKING THROUGH WINDSHIELD INTO ELECTRONIC SYSTEM (GEM MODULE). THIS HAS CAUSED VEHICLE TO HAVE PROBLEMS WITH THE FOLLOWING DURING RAINY WEATHER, AND SOMETIMES LONGER, EVEN IN BEAUTIFUL WEATHER. WIPERS QUIT WORKING DURING RAINY WEATHER WHILE DRIVING DOWN HIGHWAY IN THE MIDDLE OF RAIN STORM. HEAD LIGHTS, PARKING LIGHTS AND HIGH BEAMS DON'T WORK AT ALL IN RAIN. INTERIOR LIGHTS INCLUDING DASH BOARD LIGHTS QUIT WORKING. HEAD LIGHTS AND WIPERS ALL QUIT WORKING IF RADIO IS TURNED ON. REMOTE KEYLESS ENTRY WON'T WORK. 4 X4 WON'T TRANSFER IF USED, STAYS IN ONE GEAR AND GETS STUCK, WHICH I AM SURE IS CAUSING DAMAGE TO TRANSMISSION. TWO DAYS AFTER A RAIN STORM, MY EXPEDITION WAS OUTSIDE TRYING TO START ITSELF. I WAS INSIDE WHEN I HEARD THE NOISE. IT WAS LIKE SOMEONE WAS OVER STARTING THEIR VEHICLE. IT WAS THAT GRINDING SOUND OF THE STARTER BEING OVER TURNED. WHEN I WENT OUT SIDE TO MY DISBELIEF IT WAS MY EXPEDITION!
AIR BAGSApril 29, 2005
I WAS INVOLVED IN A ONE CAR ACCIDENT WHERE I LOST CONTROL AND JUMPED A CURB. MY CAR WAS A 2000 V6 MUSTANG COUPE. THE AIR BAGS DEPLOYED WHEN THE CAR MADE CONTACT WITH THE CURB. BUT I WAS THEN AIRBORN IN THE CAR FOR ABOUT 12 FEET AND BY THE TIME MY CAR HIT THE GROUND MY AIR BAGS HAD DEFLATED, CAUSING MY PASSENGER TO HIT HER HEAD ON THE DASHBOARD. SHE HAD HER SEATBELT ON, AND BE KNOCKED UNCONSCIOUS. ALSO... WHEN THE AIR BAGS DEPLOYED THEY CAME OUT WITH SUCH FORCE THAT IT KNOCKED MY HANDS OFF THE STEERING WHEEL, CAUSING ME TO NOT BE ABLE TO STEER THE CAR .SCARED THAT IF THE TIRES WEREN'T STRAIGHT WHEN WE WOULD TOUCH DOWN THAT WE WOULD FLIP. THE SAME INCIDENT HAPPENED 2 DAYS AGO WHEN MY FRIEND WRECKED HIS 20'01 GT. HE HAD LOST CONTROL OF THE VEHICLE AND CLIPPED A TELEPHONE POLL DOING ABOUT 50MPH. HE THEN JUMPED A DITCH... WENT AIRBORN... AND WRAPPED HIS CAR AROUND A TREE. THE AIRBAGS DEPLOYED,BUT HAD DEFLATED BY THE TIME HE HAD ANY REAL CONTACT. THE AIRBAGS DEPLOYED WHEN HE CLIPPED THE TELEPHONE POLL... BUT WHEN HE NEEDED IT MOST IT HAD ALREADY DEFLATED... CAUSING HIM TO HIT HIS HEAD ON THE STEERING WHEEL AND THEN HAVING HIS HEAD GO THROUGH THE WINDSHIELD. AIRBAGS DO NOT NEED TO DEFLATE SO QUICKLY. I THINK THIS NEEDS TO BE LOOKED INTO. THANK YOU!*AK
VEHICLE SPEED CONTROLApril 20, 2005
SMELLED SMOKE AFTER IGNITION. FOUND ELECTRICAL FIRE AFTER OPENING UP THE HOOD AT A SERVICE STATION. THE ATTENDANT QUICKLY EXTINGUISHED THE FIRE. TOWED THE CAR TO PREMIER FORD. OUR INSURANCE ADJUSTER FROM TSC DIRECT INSPECTED MY VEHICLE. HIS REPORT WAS THAT THERE OIL DRIPPING FROM A DEFECTIVE MASTER CYLINDER THAT CAUSED THE WIRING TO HEAT UP. THUS, CAUSING THE FIRE. WE THINK THAT FORD SHOULD BE RESPONSIBLE BECAUSE THIS IS A SAFETY ISSUE THAT COULD WARRANT A RECALL. HOWEVER, THEY DENY THE CLAIM BECAUSE WE ARE OVER THE 3-YEAR WARRANTY. THIS SHOULD NOT MAKE A DIFFERENCE. THIS IS A DANGEROUS SITUATION. THEREFORE, WE SHOULD BE REIMBURSED FOR THE FULL COST OF THE JOB, LABOR AND TOWING EXPENSES.*AK
EXTERIOR LIGHTINGApril 8, 2005
FAILURE JUST HAPPENED. FAILURE OF THE "MULTI-FUNCTION SWITCH" ON OUR 2000 MUSTANG CAUSED THE FAILURE OF THE TURN SIGNALS, BRAKE LIGHTS, WIPERS, AND SPEED CONTROL. HAD PROBLEM LOOKED AT BY SEVERAL MECHANICS. THEY REPLACED FUSES, WHICH REMEDIED THE SITUATION FOR 24 HOURS. THEN THE FUSES WOULD BLOW, AND THE SYSTEMS WOULD FAIL. CHEVROLET DEALER DISCOVERED THAT LEAVING THE HAZARD SWITCH IN THE "ON" POSITION WOULD ALLOW THESE SYSTEMS TO FUNCTION NORMALLY, BUT DISABLED THE HAZARD WARNING LIGHTS. UPON CALLING THE LOCAL FORD DEALER AND SPEAKING WITH THE SERVICE MANAGER, I DESCRIBED THE PROBLEM, AND HE SAID IT WAS THE "MULTI-FUNCTION SWITCH", AND THAT THEY HAD REPLACED "A FEW". I HAVE NOT HAD THE REPAIR DONE YET, BUT INTEND TO IN THE VERY NEAR FUTURE. MEANWHILE, MY DAUGHTER DRIVES THE CAR WITH THE HAZARD SWITCH IN THE "ON" POSITION IN ORDER TO HAVE BRAKE LIGHTS, TURN SIGNALS, WIPERS, AND HER SPEED CONTROL OPERABLE. I FEEL THIS IS A SERIOUS SAFETY ISSUE!*AK
ELECTRICAL SYSTEMApril 2, 2005
UPON EXITING THE GROCERY STORY ON TUESDAY MARCH 29, 2005 I FOUND MY 2000 FORD EXPEDITION ON FIRE. FORTUNATELY, THERE WAS A BATTALION OF FIREMEN SHOPPING AT THE TIME & THEY WERE ABLE TO PUT OUT THE FIRE VERY QUICKLY. BECAUSE THEY WERE THE FIRE CAPTAIN ASKED ME IF I HAD HAD THE CAR SERVICED, IN PARTICULAR THE MASTER BRAKE CYLINDER, AS THAT WAS OBVIOUSLY THE POINT OF ORIGIN. I SAID NO. A PASSERBY MENTIONED THE RECALL (WE HAD ONLY JUST RECEIVED A LETTER IN THE MAIL) AND AFTER REMEMBERING THE CONTENTS OF THE LETTER WE RECEIVED DID WE REALIZE THIS FAULTY PART WAS THE CAUSE. WE HAD OUR CAR TOWED TO THE FORD DEALER WHERE WE BOUGHT IT AND HAD ONLY GOTTON THE RUN AROUND SINCE. THE FIRE DAMAGE WAS LIMITED TO OUR VEHICLE ENGINE COMPARTMENT AS WELL AS LEFT FRONT TIRE AND AREA BETWEEN THE ENGINE & TIRE. THIS WAS DUE TO THE CLOSE PROXIMITY OF THE FIREMEN WHEN FIRE BROKE OUT.*AK
SEAT BELTSMarch 30, 2005
THE PASSENGER SEAT BELT WILL NOT RETRACT FROM THE RETRACTOR. ANY ONE RIDING IN THE PASSENGER SEAT IS LEFT UNRESTRAINED. THE DEALER WAS NOTIFIED. *NM *NM
VISIBILITY,EQUIPMENTMarch 15, 2005
WINDSHIELD WILL NOT WORK DEPENDING ON WEATHER. ALSO AIR CONDITIONER AND RADIO WILL NOT WORK DEPENDING ON WEATHER. I'VE HAD IT TAKE VEHICLE TO FORD 3 TIMES, THEY COULD NOT FIX IT. REPLACED MARGALIN AND OTHER PARTS. ACCIDENT HAS NOT ACCURRED, BUT I'M TRYING TO PREVENNT ACCIDENT. I HAVE 4 KIDS AND MARRIED. IT'S SCARY FOR WIPERS TO STOP WORKING WHILE DRIVING. *AK
SEAT BELTSFebruary 23, 2005
THE REAR OUTBOARD SEATBELTS DISENGAGE WHILE THE VEHICLE IS IN MOTION. FORD HAS ALREADY HAD A RECALL ON THE 2001 EXPEDITION REGARDING THIS PROBLEM. I HAVE CONTACTED THE DEALER AND MANUFACTURER BOTH HAVE REFUSED TO ADDRESS THE PROBLEM. DO TO THE SAFETY CONCERNS OF THIS ISSUE AND THE OTHER RECALL FORD SHOULD REPLACE THESE SEATBELT LATCHES. *AK
VISIBILITYFebruary 23, 2005
THE FRONT WINDSHIELD CRACKED ON OUR 2000 FORD EXCURSION. OUR BROTHER INLAWS 1999 EXCURSION AND AN 2004 F350 HAD THE SAME PROBLEM. *AK
VEHICLE SPEED CONTROLFebruary 22, 2005
1) PRIOR TO THE ACCIDENT, WE HAD NO UNUSAL PROBLEMS WITH THE VEHICLE. FEBRUARY 1, 2005 THE CRUISE CONTROL WAS DISCONNECTED PER FORD RECALL. ) FEBRUARY 12, 2005 THE 2000 FORD EXPEDITION WAS TAKEN TO A CAR WASH. WHEN IT REACHED THE END OF THE WASH CYCLE, THE ATTENDANT GOT IN THE VEHICLE TO PULL IT FORWARD AND THE VEHICLE SUDDENLY ACCELERATED (6000 RPM) AND TRAVELLED OFF THE CAR WASH LOT AND OVER A 5 LANE HIGHWAY BEFORE HITTING AN EMBANKMENT AND STOPPING. ) THE VEHICLE WAS TOTALLED BY THE INSURANCE ADJUSTOR REPRESENTING OUR INSURANCE. OMPANY. BOTH OUR INSURANCE COMPANY AND FORD WAS MADE AWARE OF THE PROBLEM THAT OCCURRED. THE INSURANCE COMPANY IS DEALING WITH THE CAR WASH BUT FORD DID NOT WANT TO INSPECT THE VEHICLE TO EITHER PROVE OR DISPROVE IT WAS A MANUFACTURING ERROR. OUR BELIEF IS THAT IT IS A PROBLEM WITH THE VEHICLE THAT IS RELATED TO MANUFACTURING AND THAT FORD SHOULD BE HELD RESPONSIBLE FOR WHAT HAPPENED ON FEBRUARY 12TH TO OUR VEHICLE. LIVES WERE IN DANGER.*AK
STEERINGFebruary 18, 2005
POWER STEERING STOPPED WORKING WHILE CONSUMER WAS DRIVING. CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME. HOWEVER, NO REPAIRS HAD BEEN MADE AT THIS TIME.*AK
EXTERIOR LIGHTINGFebruary 13, 2005
LENS COVERS FOR HEADLIGHTS ARE FOGGY AND PITTED SO BAD THE BULB ISN'T EVEN VISIBLE MAKING NIGHTTIME DRIVING DIFFICULT. WE WORK WITH SEVERAL POLICE OFFICERS WHO HAVE EXPRESSED CONCERN AS THEIR FORD POLICE CARS ARE HAVING THE SAME PROBLEM WITH LIMITED VISIBILITY DURING NIGHT PATROL DUTY, OFTEN CHOOSING NOT ENGAGING IN CRIMINAL CHASES OVER PUBLIC SAFETY CONCERNS. THE EXPENSE TO REPLACE THESE COVERS AVERAGES OVER $200 PER LENS COVER AND IS NOT COVERED BY INSURANCE. *JB
ENGINE AND ENGINE COOLINGFebruary 7, 2005
IF THE VEHICLE SHUTS OFF WHILE MOVING IT WILL LOSE POWER STEERING AND BRAKING CAUSING THE VEHICLE TO SWERVE. *JB
AIR BAGSFebruary 2, 2005
MY GIRLFRIENDS MOTHER WAS TRAVELING ABOUT 40 MPH IN HER 2000 FORD ESCAPE, AND HIT AN ELK. LUCKELY NO HARM WAS DONE TO HER, BUT HER AIR BAGS DID NOT GO OFF. MY CONCERN IS THAT MAYBE THERE IS A DEFECT IN THE ESCAPES, AND WOULDN'T WANT SOMEONE ELSE TO BE INJURED OR KILLED FROM THE PROBLEM. I WOULD APPRECIATE IT IF SOMEONE COULD CONTACT ME IN SOMEWAY SO THAT WE COULD TALK ABOUT THE PROBLEM. THERE WAS ABOUT 5,000 DOLLARS IN DAMAGE, AND IT'S MY UNDERSTANDING THAT THE FRONT OF THE VEHICLE CRUSHED LIKE AN ACC. *AK
ELECTRICAL SYSTEMJanuary 28, 2005
(1) MY WIFE DROVE OUR 2000 FORD EXPEDITION TO THE GROCERY STORE ON JANUARY 5TH, 2005. WHEN SHE CAME OUT, ABOUT 25 MINUTES LATER, THE FIRE ENGINE HAD ARRIVED AND WAS TRYING TO PUT OUT THE FIRE UNDER THE HOOD. THEY HAD TO BREAK THE DRIVER SIDE WINDOW TO GET TO TO THE HOOD RELEASE. 2) HE INSURANCE FIRE INVESTIGATOR CLAIMED FIRE WAS CAUSED BY AN ALTERNATOR ELECTRICAL SHORT. BUT AS WE NOW KNOW FORD HAS ACKNOWLEDGED A PROBLEM WITH THE CRUISE CONTROL DEACTIVATION SWITCH OVERHEATING AND CAUSING FIRES. 3) WE BELIEVE THE PROBLEM WAS CAUSED BY THE CRUISE CONTROL DEACTIVATION SWITCH PROBLEM FORD FINALLY ACKNOWLEDGED HAVING. *AK
ELECTRICAL SYSTEMJanuary 24, 2005
IGNITION KEY WOULD NOT TURN IN MY FORD FOCUS 2000. A PROBLEM MANY HAVE HAD ON THIS TYPE OF CAR. *NM
ENGINE AND ENGINE COOLINGJanuary 19, 2005
WHILE DRIVING 55 MPH THE INTAKE MANIFOLD SPLIT WITHOUT WARNING. AS A RESULT ALL THE COOLANT AND WATER LEAKED FROM THE ENGINE. THE CAUSE HAD NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
VISIBILITYJanuary 18, 2005
WHILE TURNING ON THE HEAT DEFOGGER IT FAILED TO COME ON. THE VENTS WOULD BLOW OUT COLD AIR. THIS CAUSED POOR VISIBILITY TO SEE PROPERLY. THE DRIVER WAS ABLE DRIVE TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED THE DEFOGGER. THE DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM HAS HAPPEN MORE THAN ONCE AND HAS NOT BEEN RESOLVED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
ENGINE AND ENGINE COOLINGJanuary 17, 2005
I AM ABOUT TO INSTALL, FOR THE THIRD TIME, A SECOND DAY AIR PUMP INTO MY 2000 FORD MUSTANG. THIS IS AN EMISSIONS PART AND THE MUSTANG IS DESIGNED TO PASS CALIFORNIA EMISSION STANDARDS. I LIVE IN WISCONSIN AND THIS PART HAS GONE OUT 3 TIMES. ALSO IT CAN ONLY BE PURCHASED DIRECTLY FROM FORD FOR AROUND 300 DOLLARS. IT ALWAYS MANAGES TO MAKE IT JUST PAST THE PART WARRANTY PERIOD THEN GOES OUT. FORD WILL NOT DO ANYTHING TO HELP ME EXCEPT TAKE MORE OF MY MONEY. I LOOKED INTO IT AND THEY ONLY USED THIS PART IN 1999-2000 MUSTANGS AND LINCOLN 2000-2001. I CAN NOT FIND A RECALL ON IT BUT THERE IS OBVIOUSLY A PROBLEM. FORD WILL NOT RESPOND TO MY INQUIRIES AND I AM NOT SURE WHAT ELSE I CAN DO. *JB
ENGINE AND ENGINE COOLINGJanuary 11, 2005
MY 2000 FORD EXPEDITION CAUGHT ON FIRE WHILE SITTING IN OUR DRIVEWAY. THE SUV HAD BEEN PARKED FOR 5+ HOURS. OUR NEIGHBOR GOT UP TO USE THE RESTROOM AROUND 11:45 AND NOTICED FLAMES SHOOTING FROM OUR SUV. THE FIRE COMPLETLY DESTROYED OUR TRUCK. THE FIRE GOT SO HOT IT MELTED THE HOOD,FRONT TIRES AND THE FRONT CAB. OUR TRUCK WAS IN GOOD CONDITION NO MAJOR MECHANICAL PROBLEMS. HOW DOES A TRUCK BURSTT INTO FLAMES WHILE PARKED IN THE DRIVEWAY?*AK
POWER TRAINJanuary 6, 2005
JUST RECENTLY I HAD TO HAVE THE AUTOMATIC TRANSMISSION REBUILT & A NEW PLANETARY GEAR INSTALLED. THERE WAS NO WARNING - THE VAN JUST SIMPLY STOPPED IN THE MIDDLE OF AN INTERSECTION. REVERSE WAS THE ONLY GEAR THAT WOULD WORK. IF YOU KNOW HOW I CAN NOTIFY FORD ABOUT PLEASE ADVISE SINCE I PURCHASED THE VEHICLE USED BUT IT HAS LESS THAN 75,000 MILES ON IT. AT THE TIME THE TRANSMISSION FAILED, THE MILEAGE WAS 72901. *AK
SEATSJanuary 4, 2005
WHILE DRIVING SEAT BACK BOLT BROKE, LAYING THE CONSUMER COMPLETELY DOWN. CONSUMER WAS VERY CONCERNED. *AK * TC
STRUCTUREDecember 22, 2004
DETAILS: THE VINYL COVERING ON THE DASHBOARD IS PEELING AWAY FROM THE UNDERLYING STRUCTURE. IT HAS, OVER A PERIOD OF ABOUT 5 MONTHS, PEELED BACK FAR ENOUGH THAT IT OBSTRUCTS THE VIEW OUT OF THE WINDSHIELD. THE WINDSHIELD DEFROST VENT TRIM NO LONGER FITS INTO PLACE. THE DEFROSTER NO LONGER WORKS PROPERLY, AS THE VINYL NOW OBSTRUCTS THE AIR FLOW. THE VINYL IS ALSO IN SUCH A POSITION AS TO POTENTIALLY IMPEDE THE FUNCTION OF THE PASSENGER-SIDE AIRBAG. THE EXTENDED WARRANTY DOES NOT COVER THE DASH, FORD WILL NOT COVER THE FULL COST OF THE REPLACEMENT ($1200). THE DASH ON A 4 YEAR CAR SHOULD NOT WARP SO BADLY IT LOOKS LIKE A PRINGLES CHIP. THIS IS A DESIGN FLAW WITH POTENTIAL SAFETY CONCERNS, AND SHOULD BE SUBJECT TO A RECALL. *JB
EXTERIOR LIGHTINGDecember 17, 2004
FORD MUSTANG 2000, FRONT HEAD LIGHT COVERS BEGAN TO SHOW SMALL CRACKS SIMILAR TO SPIDER WEB. WITHIN A 2 MONTH PERIOD ENTIRE COVER HAD CRACKS ALL OVER IT, TO THE POINT WHERE IT APPEARS THAT THE LIGHTS ARE COVERED IN SOMETHING WHITE. I DO NOT FEEL COMFORTABLE DRIVING AT NIGHT BECAUSE LIGHT IS SO DIM. I HAVE TALKED TO OTHER PEOPLE WHOM HAVE HAD SAME PROBLEM WITH FORD CARS. THIS IS CRAZY AND DANGEROUS. I CONTACT FORD NO RECALLS ON THIS CAR AND THEY DID NOT SEEM TO CARE ABOUT THE PROBLEM. *JB
ENGINE AND ENGINE COOLINGDecember 14, 2004
THIS IS A 2000 FORD EXPEDITION. LAST YEAR THERE WAS A FIRE STRARTED BY A RELAY FAILURE IN THE ENGINE COMPARTMENT. THIS REPAIR WAS $2300.00, $435.00 WAS NOT COVERED BY THE EXTENDED WARRANTY WE PURCHASED. IN THE PAST MONTH I HAVE NOTICED PAINT FAILURE LEADING TO RUST ON THE ROOF, AND LAST FRIDAY THE ENGINE FAILED WHILE MY WIFE WAS DRIVING. CATASTROPHIC FAILURE. FORD SAYS WE NEED A NEW ENGINE WHICH WILL COST $5,500.00. THE ENGINE HAS 71,000 MILES ON IT THE EXTENDED WARRANTY RAN OUT AT 65,000. WHEN THE ENGINE FAILED, IT EFFECT THE BREAKING AND POWER STEERING. THIS IS A SERIOUS PROBLEM WITH THE VEHICLE AND FORD NEEDS TO RECALL THESE VEHICLES.*AK
ENGINE AND ENGINE COOLINGDecember 5, 2004
RE#1448617 EMISSIONS THE SAME SECONDARY AIR PUMP WAS REPLACED ON 7/19/2002 BY FORD UNDER WARRANTEY. WHEN IT FAILED AGAIN ON OR ABOUT 11/10/2003 , THE DEALER CLAIMED IT WAS NOW NOT COVERED. THIS PUMP IS SO NESSESARY,THE NEWER MUSTANGS DO NOT HAVE IT.*AK
AIR BAGSNovember 30, 2004
CONSUMER WAS DRIVING AND SUDDENLY THE AIR BAGS DEPLOYED. CONSUMER STOPPED SUDDENLY, CAUSING THE VEHICLE BEHIND TO BE INVOLVED IN A CRASH. MANUFACTURER TOLD CONSUMER TO REPORT INCIDENT TO THE INSURANCE COMPANY. *AK
VEHICLE SPEED CONTROLNovember 17, 2004
VEHICLE SURGED WHILE BEING PARKED IN THE GARAGE AND AGAIN IN A PARKING LOT. THE RPM GAUGE WENT BEYOND NORMAL RAMIFICATION. AFTER CONTACT WAS MADE WITH THE MANUFACTURER THEY AGREED TO INSPECT THE VEHICLE SINCE IT WAS A CONTINUOUS PROBLEM. *AK PROBLEM CAN NOT BE DETECTED. *TC
SERVICE BRAKES, HYDRAULICNovember 9, 2004
NOTICED CAR NOSE DIVED A LITTLE BIT MORE WHEN BRAKING, PLUS EXTRA DISTANCE REQUIRED TO COME TO FULL STOP. REAR BRAKES WERE RECENTLY REPLACED DUE TO THE ARMATURE GUIDE PIN(S) IN THE REAR BRAKE CALIPER ASSEMBLY BECOMING FROZEN. ONE PIN IN EACH REAR ASSEMBLY (THE SAME PIN IN BOTH). EXTRA BRAKING STRESS PUT ON FRONT BRAKES REQUIRED REPLACEMENT OF ROTORS DUE TO LOSS OF MINIMAL THICKNES (NOT DUE TO GOUGING AND TURNING).*AK
SEAT BELTSNovember 3, 2004
CONSUMER COMPLAINED THAT THE FRONT SEAT BELTS WERE STUCK IN THE RETRACTORS. DEALER EXAMINED THE BELTS AND WILL NOT REPLACE THEM FOR FREE. ONE OF THE BELTS BROKE A YEAR AGO, AND THE OTHER ONE JUST RECENTLY.*AK *TC
AIR BAGSNovember 3, 2004
WHILE DRIVING PASSENGER'S SIDE AIRBAG WENT OFF INADVERTENTLY. PASSENGER SUSTAINED HEAD INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. THE VEHICLE WAS TOWED. *AK
STRUCTURE,UNKNOWN OR OTHEROctober 22, 2004
I BOUGHT MY MUSTANG IN 2001 AND THE PAINT ON THE ROOF OF MY CAR IS RUSTING/CRACKING FROM THE INSIDE OUT. THERE ARE SEVERAL OF THESE FORMING I WENT TO KOONS FORD OF FALLS CHURCH AND TALKED TO JOHN MORRIS (703) 241-7298 EXT 1500 WHICH GOT IN CONTACT WITH A FORD REP RAY RISANO AND THEY STATED THAT THERE IS NOTHING THAT THEY CAN DO BECAUSE THE CAR IS PAST THE 3 YEAR/36,000 MILE WARRANTY. I HAVE VERY DETAILED PHOTOGRAPHS IF REQUESTED.*AK
SUSPENSIONOctober 15, 2004
PURCHASED VEHICLE FROM USED CAR LOT ON 5/14/2004. HAD SUSPICION THAT VEHICLE HAD BEEN WRECKED AND REPAIRED. THEY ASSURED ME THAT THEY DO NOT SELL VEHICLES LIKE THAT AND IT WAS NEVER IN AN ACCIDENT. I RECEIVED A STATEMENT FROM AN AUTO BODY SHOP STATING THAT THE VEHICLE HAS BEEN WRECKED AND REPAIRED AND STILL HAS SUSPENSION DAMAGE. THE DEALERSHIP I PURCHASED THE VEHICLE FROM THINKS I AM LYING AND TRYING TO GET OUT OF A CONTRACT. I HAVE TAKEN PICTURES OF THE VEHICLE AND ITS DAMAGES. I HAVE ALSO OBTAINED A CAR FAX REPORT STATING THAT THERE WAS AN ACCIDENT REPORTED IN WASHINGTON STATE WITH A POLICE REPORT # AND A ACCIDENT REPORT #. SINCE THE VEHICLE WAS PURCHASED, IT DROVE REALLY SQUIRMY, PULLED TO BOTH SIDES OF THE VEHICLE AND HAD A PROBLEM WHEN IT WAS TEST DROVE. THEY THOUGHT IT WAS BRAKES AND IT ACTUALLY WAS A PROBLEM WITH THE GEARS. THE BRAKES WERE OK, THEY WERE NOT THE BEST AND DID NOT STOP THE VEHICLE THAT WELL. THE VENTS IN THE VEHICLE WERE BROKEN OUT, WHICH I FIXED THE BEST I COULD, THE SHIFT BOX INSIDE THE VEHICLE HAD THE PROTECTIVE COVER MISSING AND THE SHIFTER INDICATOR THAT LETS YOU KNOW WHAT GEAR YOU ARE IN DID NOT MOVE AT ALL.*AK
VEHICLE SPEED CONTROLOctober 1, 2004
WHEN ENGAGING THE VEHICLE INTO DRIVE WITH THE BRAKE APPLIED ENGINE REEVED AND REACHED TO 2500 RPMS. AS A RESULT, VEHICLE SURGED FORWARD. *AK
EXTERIOR LIGHTINGSeptember 21, 2004
CONSUMER INDICATED THAT BOTH PLASTIC HEADLIGHTS HAD GLAZED OVER, ALMOST OPAQUE. IT RESULTED IN EXTREMELY REDUCED HEADLIGHT VISIBILITY DURING THE NIGHT, OBSTRUCTING CONSUMER'S VIEW WHILE DRIVING THE VEHICLE. *AK THE CONSUMER STATED THAT THE PLASTIC ON BOTH HEADLIGHTS WAS SO BAD THAT IT WAS IMPOSSIBLE TO SEE WHEN THE SUN STARTED TO SET. *TC
STRUCTURESeptember 15, 2004
THE SUPPORT MECHANISM THAT SUPPORTS THE REAR END OF THE VEHICLE RUSTED. THE MANUFACTURER STATES THAT NO DEFECTS HAVE BEEN REPORTED. *JB
SUSPENSIONSeptember 12, 2004
REAR AXLE BEARINGS AND AXLE SHAFTS PREMATURELY FAILED. FIRST OCCURANCE WAS AT 34,000 MILES UNDER MANUFACTURERS WARRANTY. DEALER REPLACED CARRIER BEARINGS, WHEEL BEARINGS AND AXLE SHAFTS. AXLES AND BEARINGS FAILED AGAIN AT 46,000 MILES, AFTER WARRANTY EXPIRED. DEALER CONTACTED FORD MOTOR COMPANY AND FORD ELECTED TO REPLACE BEARINGS AND AXLES AGAIN UNDER WARRANTY. NOW AT 90,000 MILES THE BEARINGS AND SHAFTS HAVE FAILED AGAIN. DEALER IS EVALUATING THE PROBLEM WITH FORD AND I AM WAITING FOR A SOLUTION UNDER WARRANTY DUE TO EITHER A MANUFACTURING DEFECT OR DESIGN DEFECT. I AM WORRIED THAT THE BEARINGS WILL SEIZE AND CAUSE AN ACCIDENT.*AK
STRUCTURESeptember 7, 2004
AFTER HEARING A NOISE FROM THE REAR OF THE VEHICLE. THE LEFT REAR UNIBODY BEGAN TO CRACK. THE DEALER STATED THAT IF THE CRACK GETS WORSE IT WILL RELEASE THE REAR END OF THE VEHICLE. *JB
SEATSSeptember 4, 2004
DURING ACCELERATION GOING UP HILL THE DRIVER SIDE SEAT BROKE, COUSING ME TO ALMOST LOOS CONTROLL OF THE VEHICAL. THE TOP PART OF THE SEAT IS SECURED WITH ONLY ONE BOLT WITCH SNAPED, ALLOWING THE TOP HALF (BACK SUPPORT) OF THE SEAT TO FOLD COMPLETELY BACK WORDS ON TO THE BACK SEAT. I WHEIGH ABOUT 180 LB, IF THERE WAS SOME ON IN THE BACK THEY MAY HAVE BEEN HURT, AND I HAD TO RELY ON HOLDING THE STEERING WHEEL TO PREVENT ME FROM FALLING BACK. TO REPAIR I HAD TO DRILL THE REMAING HALF OF THE BOLT OUT, AND THEN RETHRED THE WHOLE, AND INSERT A NEW BOLT. *AK
AIR BAGSAugust 10, 2004
WHILE DRIVING 25 MPH CONSUMER LOST CONTROL OF THE VEHICLE AND IT COLLIDED WITH THE VEHICLE IN FRONT. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO A GARAGE. *AK
AIR BAGS,WHEELSAugust 9, 2004
FRONT PASSENGER TIRE BROKE OFF FROM ITS RIM WHILE DRIVING. *MR THE RIGHT FRONT TIRE WITH IT'S RIM FRAME HAD BROKEN OFF FROM THE CENTER BASE. THERE WAS A SERIES OF BODY/CHASSIS DAMAGE AND THE AIR BAG(S) DID NOT DEPLOY. *SC *JB
ELECTRICAL SYSTEMAugust 4, 2004
MY FORD FOCUS IGNITION LOCKED UP ON MY CAR AND I HAD TO HAVE MY CAR TOWED TO FORD WEST DEALERSHIP AND WAS CHARGED $40.00 FOR TOWING. I THEN HAD TO PAY $398.00 TO HAVE MY IGNITION REPAIRED WHICH SEEMS TO BE A COMMON DEFECT WITH FORD FOCUS. I SAW ON THE INTERNET WHERE THIS IS A COMMON PROBLEM WITH THE FORD FOCUS. I FEEL THAT I SHOULD BE REIMBURSE BECAUSE IT'S NOT MY FAULT THAT THIS A DEFECT PROBLEM WITH FORD. *AK
ELECTRICAL SYSTEMAugust 1, 2004
WHILE CLEANING MY SPARK PLUGS, I NOTICED THE NUMBER #3 SPARK PLUG HAD OIL ON THE SPARK PLUG THREAD. WHEN I PUT MY FINGER INTO THE NUMBER #3 CYLINDER HOLE OIL SHOWED ON MY FINGER. THE NUMBER #3 PLUG WAS ALSO FOULED COMPARED TO THE OTHER NEW PLUGS. THIS COULD LEAD TO ENGINE DAMAGE OR A FIRE IN THE ENGINE AREA. I HEARD THAT FORD HAD A SERVICE BULLETIN ON THIS PROBLEM, BUT I CALLED FORD AND THEY SAID THERE IS NO SERVICE BULLETIN ON MY CAR FOR THIS PROBLEM. I WAS TOLD BY MANY OWNERS THAT FORD HAD A VALVE COVER BUFFLE TO PCV VALVE PROBLEM ON 1999 AND 2000 MUSTANG 3.8, BUT THEY WILL NOT DO ANY THING TO CORRECT THE PROBLEM. I WAS TOLD MY MANY OWNERS THAT THEY MOD. AND REMOVED THE PCV VALVE AND REPLACED IT WITH FILTERS TO STOP OIL GETTING INTO THE CYLINDERS. THIS WOULD MAKE IT ILLEGAL AND WOULD LIKE TO SEE THE PROBLEM CORRECTED PROPERLY. I WAS TOLD THAT THE 2001 VALVE COVERS AND UP CORRECTED THIS PROBLEM.*AK
EXTERIOR LIGHTINGJuly 31, 2004
HEADLIGHT PLASTIC LENSES HAVE BECOME VERY CLOUDED AND IT WOULD APPEAR THAT THE HEADLIGHTS EMIT LESS LIGHT AND IN A MUCH MORE DEFUSED MANNER, SO THAT THE HEADLIGHTS ARE NOT AS EFFECTIVE. IT WOULD APPEAR THAT 4 YEARS IN THE SUN IN TEXAS HAS PROBABLY CAUSED QUITE A FEW FORD PRODUCTS WITH THESE PLASTIC HEADLIGHT LENSES (COVERS) TO BE IN THIS CONDITION.*AK
SERVICE BRAKES, HYDRAULICJuly 30, 2004
PROBLEMS WITH VEHICLE'S POWER BRAKE BOOSTER.*MR THE BRAKES WERE NOISY WHEN USED. THE BRAKE BOOSTER WAS REPLACED. *NM
AIR BAGSJuly 28, 2004
I WAS DRIVING A MUSTANG ON AN ICE ROAD WHEN I LOST CONTROL OF THE CAR AND HIT A BIG TREE THAT WAS ON A DITCH. I HIT THE TREE WITH THE FRONT OF THE CAR. THE AIRBAGS DID NOT DEPLOY WHICH CAUSED MY HEAD TO HIT SOMETHING AND I WAS BLEEDING REAL BAD AND NOW I HAVE A BIG SCAR ON MY FOREHEAD. *AK
VISIBILITYJuly 26, 2004
THE AIR DUCTS SWEAT AND CAUSE COLD WATER TO DRIP ON THE DRIVER'S FEET. *AK
SEATSJuly 19, 2004
WHILE DRIVING 60 MPH, THE DRIVERS BACK SEAT BROKE. THE CONSUMER LOST CONTROL, BUT WAS ABLE REGAIN CONTROL AND PULLLED OVER. *AK THE BROKEN BOLT WAS REPLACED BY THE DEALERS. THE CONSUMER WAS INFORMED THAT THE FORD EXPLORERS WERE BEING RECALLED FOR THE SAME BOLT. *SC *JB
AIR BAGS,SEAT BELTSJuly 6, 2004
WHILE DRIVING 30 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY, AND DRIVER'S SIDE SEAT BELT FAILED. AS A RESULT, DRIVER HIT THE WINDSHIELD, AND SUSTAINED SEVERE LOWER BACK AND NECK INJURIES. *AK
POWER TRAINJune 21, 2004
I BOUGHT A 2000 FORD MUSTANG AND THREE DAYS LATER I NOTICED THE SHIFT INDICATOR POSITION MARKER ON THE FLOOR WAS NOT SHOWING WHAT GEAR THE CAR WAS IN. THIS COULD CAUSE AN ACCIDENT DURING DAY AND MOST LIKELY DURING NIGHT DRIVING AND COULD ALSO CAUSE TRANMISSION PROBLEMS NOT BEING ABLE TO SEE THE GEAR SHIFT POSITION. I TOOK IT TO THE FORD DEALER AND THEY INSTALLED A NEW BEZEL ASY-TRANSMISSION AND IT WORKS FINE NOW, BUT A CAR THAT'S ONLY FOUR YEARS SHOULD NOT HAPPEN AND I HAVE NEVER HAD A CAR THAT THE SHIFT INDICATOR MARKER HAS BROKEN.*AK
VEHICLE SPEED CONTROLMay 22, 2004
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
POWER TRAINApril 13, 2004
TRANSMISSION BROKE DAMAGING MY ENGINE BLOCK AND SMASHING MY CATALYTIC CONVERTER AND O2 SENSOR CAUSING AN ESTIMATED $13,000 DOLLARS WORTH OF DAMAGE.
ENGINE AND ENGINE COOLINGMarch 25, 2004
OWNER WAS COMPLAINING THAT THE ENGINE LIGHT KEEPS COMING ON. OWNER TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY WERE NOT RESPONSIBLE. OWNER TOOK THE VEHICLE TO ANOTHER DEALER AND WAS TOLD THAT THE CATALYTIC CONVERTER HAD BEEN REMOVED CAUSING THE VEHICLE TO SHUT DOWN DUE TO EXCESSIVE HEAT. PROVIDE FURTHER DETAILS. *NM
ENGINE AND ENGINE COOLINGMarch 25, 2004
E FAILED TO START ON SEVERAL OCCASIONS; VEHICLE COULD ONLY BE OPERATED WITH FOOT ON THE GAS PEDAL AT ALL TIMES TO ALLOW FUEL TO VEHICLE AIR FLOW; VEHICLE ALMOST UNCONTROLLABLE COMING TO A STOP AT RED LIGHT WHEN ENGINE STALLED; VEHICLE WOULD NOT CONTINUE IDLING ON A COLD START. PER DEALER, THE IAC VALVE NEEDS REPLACING...EXPECTED ON FORD AUTOMOBILES(MUSTANGS AND EXPLORERS, SPECIFICALLY). 2000 MUSTANG GT OWNERS NEED A RECALL ON THIS SITUATION BEFORE SOMEONE IS KILLED WITH A VEHICLE THAT CAN NOT BE CONTROLLED WHEN THE HYDRAULICS FAIL BECAUSE OF A STALLED ENGINE. I LIVE IN A LARGE METRO AREA WITH A HIGH PERCENTAGE OF FAST DRIVERS. *JB
VEHICLE SPEED CONTROLMarch 17, 2004
VEHICLE SUDDENLY LURCHED FORWARD AT A RAPIDLY INCREASING RATE. *LA THE CONSUMER THEN SHUT OFF THE CRUISE CONTROL, PUMPED THE BRAKES AND THE PLACED HIS FEET ON THE BRAKES, ONLY TO DISCOVER THE SPEEDOMETER SOARING TO 95 MPH. THE CONSUMER PLACED THE GEAR INTO NEUTRAL AND THE N THE VEHICLE BEGAN TO SLOW DOWN. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DETERMINED THE THROTTLE CABLE WAS FRAYED, HOWEVER TWO WEEKS LATER THE INCIDENT HAPPENED AGAIN, ONLY THIS TIME IT WAS DETERMINED THAT SNOW WAS IN THE CARBURETOR. THE VEHICLE SURGED AGAIN FOR THE THIRD TIME. *JB
POWER TRAINFebruary 25, 2004
2000 FORD MUSTANG CONVERTIBLE.AFTER LEASING THE NEW CAR FOR 3YRS,WE DECIDED TO BUY. THE CAR WAS AT 50K MILES.IT IS NOW AT 61K MILES. BEGINNING FEB.20TH 2004,THE CLUTCH MADE A HORRIBLE SOUND WHEN ENGAGED.NOT COVERED BY FORD EXTENDED WARRANTY PURCHASED AT TIME OF SALE.BUISINESS MGR. AT JACK SCHMITT FORD IN COLLINSVILLE,IL SAID," CARS AREN'T BUILT TO LAST FOREVER".THIS VEHICHLE IS ONLY 4YRS. OLD.IT IS DRIVEN GINGERLY BY A RESPONSIBLE 55YR. OLD RN.I KNOW CARS ARE NOT MADE TO LAST FOREVER,BUT YOU WOULD THINK THE CLUTCH WOULD LAST A BIT LONGER THAN 4YRS. DRIVEN PROPERLY. WE HAVE ALSO NOTICED THAT THE CAR SEEMS TO SHIMMIE AT 60 TO 68 MPH.*AK
SUSPENSIONFebruary 24, 2004
LEFT FRONT WHEEL MAKES NOISE OVER BUMPS. STEERING IS OFF BECAUSE OF IT AND IT FEELS LIKE IT IS GOING TO BREAK ANY SECOND. *AK
ELECTRICAL SYSTEMFebruary 23, 2004
THIS IS ERGENT!!! ON 2000-2001 FORD FOCUS MODELS HAVE A TERRIBLE FAULTY IGNITION. WHEN I INSERT MY KEY IN THE IGNITION IT DOES NOT TURN AND MY STEERING WHEEL IS LOCKED..I THINK THIS IS WORTHY ENOUGH TO BE A RECALL MANY PEOPLE ARE HAVING THIS PROBLEM WITH THE IGNITION. THERE HAVE BEEN DEATHS DUE TO THIS FAULTY IGNITIONS ON FORD FOCUS CARS..CAN SOMEONE PLEASE TAKE ACTION ON THIS PROBLEM MANY PEOPLE DON'T HAVE TRANSPORTATION BECAUSE OF THIS IGNITION FAILURE. *AK
VISIBILITYFebruary 18, 2004
WINDOW MECHANISM ON THE PASSENGER'S SIDE WAS OUT OF THE TRACK, CAUSING THE WINDOW NOT ROLL DOWN OR UP.*AK
ENGINE AND ENGINE COOLINGFebruary 12, 2004
WHILE DRIVING AT AN UNDETERMINED SPEED ENGINE CHECK LIGHT APPEARED. CONSUMER CONTACTED DEALERSHIP ON FOUR SEPARATE OCCASIONS, BUT PROBLEM RECURRED. *AK
UNKNOWN OR OTHERJanuary 15, 2004
PAINT PEEL,PAINT IS BUBBLING AND SPLITTING ON HOOD AND ROOF. IT IS ALSO CRACKING VERTICAL PART OF TRUNK.
UNKNOWN OR OTHERJanuary 15, 2004
THE PAINT IS CRACKING AND PEELING ALL OVER THE ROOF OF MY 2 1/2 YEAR OLD MUSTANG. IT STARTED AS ONE SPOT, NOW THERE IS A LARGE HOLE WITH RUST UNDERNEATH IT. THERE ARE ABOUT 13 SMALL CRACKS IN THE PAINT ON THE ROOF WHERE IT IS PEELING, AND OTHER SPOTS ON THE HOOD AND FRONT BUMPER. I HAVE BEEN TO MY DEALER 4-5 TIMES TO ATTEMPT REPAIR AND FINANCIAL REIMBURSEMENT, ONLY TO GET THE RUNAROUND. A FORD REP SUPPOSEDLY LOOKED AT IT, AFTER FORD OFFERED TO PAY HALF THE $400 ESTIMATE, BUT THEY HAVE NOT MADE ATTEMPTS TO CONTACT ME. THE DEALER IS MOSSY FORD IN SAN DIEGO, CA. I HAVE DISCOVERED THAT FORD REPAINTED MY VEHICLE BEFORE SELLING IT TO ME AS "NEW". THE THICKNESS IS 10MM ON THE PAINT; AVERAGE IS 3-4. A REPAINTED CAR IS OBVIOUS UPON INSPECTION OF PAINT SPECIALISTS. RUST FROM UNDERNEATH THE VEHICLE HAS "POPPED UP" AND CRACKED THE PAINT COMING FROM THE INSIDE.
POWER TRAIN,ELECTRICAL SYSTEMJanuary 15, 2004
I BOUGHT THE VEHICLE USED ON MAY 03, 2003 FROM RAMEY FORD IN TAZEWELL, VA AND UNDER THE TERMS THAT THEY WOULD CHECK THE CLUTCH FOR VIBRATION. UPON CHECKING THE CLUTCH, I WAS ADVISED THAT THE CLUTCH ROD NEEDED REPLACED AND THIS WAS COMPLETED. AFTER GETTING THE VEHICLE BACK THE FIRST TIME, I HAVE GONE THROUGH AN ONGOING PROBLEM WITH THE CLUTCH MAKING A VIBRATION/RATTLE TYPE NOISE THAT COMES AND GOES EVEN AFTER THE PRESSURE PLATE, THROW-OUT BEARING, AND FLY-WHEEL WERE REPLACED. ALSO, FOR 3 1/2 TO 4 MONTHS THE SERVICE ENGINE SOON LIGHT WOULD COME ON PERIODICALLY AND START BLINKING AND THEN GO OFF, THIS HAS FINALLY STOPPED AFTER 3 ATTEMPTS AT FIXING THE PROBLEM, AFTER THE PCM WAS REPROGRAMMED AND A COIL PACK WAS CHANGED. FOR A CAR THAT LOOKS BRAND NEW INSIDE AND OUT, THESE CONSTANT PROBLEMS HAVE BEEN VERY TROUBLESOME AND AGGRAVATING ESPECIALLY AFTER 6 REPAIR ATTEMPTS (GOING ON 7).
FUEL SYSTEM, GASOLINEJanuary 14, 2004
I PURCHASED A 2000 MUSTANG GT. WHEN COLD, AND PUTTING THE VEHICLE IN DRIVE OR REVERSE, IT WILL SUDDENLY JUMP FORWARD OR REVERSE DEPENDING ON IF YOUR IN REVERSE OR DRIVE. IT IS IF IT "GIVES" ITSELF GAS. I TRIED CONTACTING FORD AND THEY SAID THERE WAS A PROBLEM, BUT NOT SOMETHING THAT THEY WERE "PREPARED" TO DEAL WITH AT THIS TIME. THIS IS A SAFETY HAZARD THAT IF SOMEONE IS NOT PREPARED, WILL CAUSE THEM TO GO INTO TRAFFIC, HIT A YOUNG CHILD OR GAS PUMP. THIS IS NOT ISOLATED, I HAVE SPOKEN TO SEVERAL PEOPLE THAT HAVE HAD THE SAME PROBLEM. MY VEHICLE DOES THIS OFTEN, AND IF MY WIFE IS DRIVING IT, I HAVE TO REMIND HER TO BE CAREFUL. *AK
SEAT BELTSJanuary 8, 2004
SEAT BELT NOT RETRACTING PROPERLY WHEN TRYING TO WEAR. *LA
STEERING,SUSPENSIONJanuary 7, 2004
WHILE DRIVING A KNOCKING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE DRIVER TOOK THE VEHICLE TO DEALER FOR ANALYSIS AND THE MECAHNIC INDICATED THAT THE REAR END WAS BAD. *AK (BEARING RING PINION GEAR) THE CONSUMER WAS TOLD BY THE MECHANIC THAT THIS WAS A COMMON PROBLEM WITH THESES VEHICLES. *SC
AIR BAGSDecember 16, 2003
WHILE DRIVING 35 MPH, THE CONSUMER ROUNDED A CORNER NEAR A HIDDEN STOP LIGHT. ANOTHER VEHICLE WAS AT THE STOP LIGHT AND THE CONSUMER COLLIDED WITH THE VEHICLE. THE LEFT FRONT OF THE VEHICLE HIT THE RIGHT REAR OF THE OTHER MOTORIST. THE AIR BAGS NEVER DEPLOYED AFTER THE COLLISION. THERE WERE NO INJURIES INVOLVED WITH THE COLLISION. THE POLICE DID ARRIVE ON THE SCENE, BUT NO ONE WAS CITED. THE DEALER WAS AWARE OF THE PROBLEM, BUT THE MANUFACTURER WAS NOT. *JB WHILE DRIVING AT 40 MPH CONSUMER REAR ENDED A VEHICLE THAT WAS STOPPED AT A STOP LIGHT. THE AIR BAG EQUIPMENT DID NOT DEPLOY. VEHICLE SUFFERED UNDERCARRIAGE DAMAGE WHEN THE CONSUMER TRIED TO MISS THE OTHER VEHICLE BY TRYING TO JUMP THE CURB.*MR
POWER TRAINDecember 10, 2003
AS I WAS DRIVING AND REACHED 30 MPH IT SOUNDED LIKE THE TRANSMISSION WOULD NOT SHIFTING TO THE NEXT GEAR. IT MADE A SCREECHING NOISE AND WOULD NOT PASS 30 MPH MEAN WHILE THE RPM WAS TO 8. THEN IT JUMPED AND PASSED 30 MPH. THIS HAPPENED EVERY TIME IT REACHED 30 MPH. THE AUTOMATIC TRANSMISSION WAS SLOW TO SHIFT. THIS 2000 MUSTANG ONLY HAS 40,000 MILES!!- AND I WAS TOLD BY FORD THAT THE TRANSMISSION WAS DAMAGED--ON TOP OF THAT THE WARRANTY DOES NOT COVER THE $1,600 COST. I'VE HEARD A LOT OF THE SAME COMPLAINT ABOUT FORD MUSTANG 'S TRANSMISSION. FOR A 3 YEAR OLD MUSTANG WE SHOULD NOT HAVE TO PAY FOR A DEFECTED TRANSMISSION !!!!EVEN THOUGHT THE WARRANTY HAS EXPIRED -- FORD SHOULD HELP COVER THE COST. *LA
TIRESDecember 3, 2003
PROBLEMS WITH DEFECTIVE BF GOODRICH TIRE EQUIPMENT ON 2000 FORD MUSTANG. *MR ALL FOUR TIRES SHOWED SIGNS OF CRACKING. THERE WAS A RATING OF 360 TIRE WEAR ON THE SIDEWALL, AND A DEPTH OF 8/32. (COMP T/A M+S HR4 TIRES) BF GOODRICH *SCC *JB
STEERING,STRUCTURENovember 25, 2003
WHILE DRIVING AT 30 MPH, THE CONSUMER FELT THAT THE VEHICLE HAD NO POWER AND WAS UNRESPONSIVE. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO INFORMED THE CONSUMER THAT TWO ENGINE MOUNTING BOLTS WERE LOOSE. THE MECHANIC ALSO HAD TO REPLACE THE POWER STEERING PUMP. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM. *NLM
ENGINE AND ENGINE COOLINGNovember 18, 2003
AT 29,000 MILES AND 46 MONTH OLD, SERVICE ENGINE LIGHT IS ON. SUNCOAST FORD CLAIMS CODES SAY SOMEONE WAS INTO COMPUTER ON SUN.11/9. NOT TRUE! AND PO411 CODE = 'SECONDARY 'AIR PUMP IS NEEDED. PART IS $242.50 PLUS LABOR. NEITHER FORD NOR WARRANTY DIRECT WILL COVER THIS REPAIR. *LA
SEAT BELTSNovember 12, 2003
THE DRIVER AND PASSENGER FRONT SEAT BELTS WILL NOT RETRACT OR MAY NOT COME OUT OF THE RETRACTOR. DRIVER STATES "FRONT PASSENGERS ARE NOT ABLE TO FASTEN THEIR SEAT BELTS". *AK *PH
ELECTRICAL SYSTEMOctober 22, 2003
ELECTRICAL SHORT IN WIRE HARNESS CAUSED FIRE. 2000 FORD MUSTANG ONLY HAS 61,000 MILES ON IT. *LA
POWER TRAINOctober 12, 2003
MY 2000 MUSTANG GT, MANUAL TRANSMISSION, KEEPS CUTTING OUT SUDDENLY WITH DECELERATION AND I LOSE MY POWER BRAKES AND STEERING. VERY SCARY. THE IAC VALVE WAS REPLACED 18 MONTHS. AGO WHEN I BOUGHT THE CAR, BUT I STILL HAD PROBLEMS. AFTER DOING THIS CONTINUALLY FOR 2 DAYS, THE DEALER CHANGED THE IAC AGAIN. FOUR DAYS LATER IT DID IT AGAIN, TWICE. THIS IS A SAFETY ISSUE, AND WHEN I CALLED FORD REGIONAL, I GOT NOTHING USEFUL NO ONE SEEMS TO KNOW WHAT CAUSES THIS. *LA
FUEL SYSTEM, OTHEROctober 10, 2003
CAR STALLS, OR HAS SUDDEN LOSS OF POWER WHEN FUEL DROPS BELOW 1/4 TANK. ALMOST HIT BY A SEMI TODAY. *LA
LATCHES/LOCKS/LINKAGESOctober 7, 2003
WHILE DRIVING 45 MPH ON THE HIGHWAY THE HOOD OF THE VEHICLE FLEW UP. THIS ACTION CAUSED THE HOOD TO BE BENT AND THE TOP OF THE VEHICLE TO BE DAMAGED. THE DEALER HAS BEEN NOTIFIED.
AIR BAGSAugust 26, 2003
VEHICLE WAS INVOLVED IN AN HEAD ON COLLISION AT 15 MPH AND AIR BAG DID NOT DEPLOY. PLEASE PROVIDE ADDITIONAL INFORMATION.
SERVICE BRAKES, HYDRAULICAugust 22, 2003
WHILE DRIVING THE VEHICLE AT 45 MPH ANOTHER VEHILCE PULLED OUT IN FRONT OF CONSUMER, CAUSING CONSUMER TO SLAM ON BRAKES. BRAKES LOCKED, CAUSING VEHICLE TO SKID. VEHICLE HAD EXTENDED STOPPING DISTANCE. DEALER HAD BEEN CONTACTED.*AK
ENGINE AND ENGINE COOLINGJuly 31, 2003
CONSUMER STATED WHILE TRAVELING, THE ENGINE STALLED. VEHICLE IS NOW IN ITS FIFTH REPAIR. DEALER HAS BEEN CONTACTED. PLEASE PROVIDED ANY FURTHER INFORMATION. *PH
PARKING BRAKEJuly 29, 2003
CONSUMER STATES THAT PARKING BRAKE DOES NOT WORK PROPERLY. DEALER NOTIFIED.*AK
VEHICLE SPEED CONTROLJuly 24, 2003
ENGINE ALMOST STALLS WHEN COMING TO A STOP MAKING THE STEERING HARD. THIS PROBLEM IS WELL KNOWN, AND SHOULD BE A RECALL!! SHOULD LOOK INTO IDLE AIR CONTROL VALVE (IAC) AS THE POSSIBLE CAUSE.*AK
ELECTRICAL SYSTEMJuly 22, 2003
I HAVE A 2000 FORD MUSTANG V6, AND I HAVE AN ONGOING PROBLEM THAT THE DEALER (MAGIC FORD, IN VALENCIA CA ITS BEEN IN THE DEALER FOUR TIMES) CANT FIX AND CANT FIND OUT WHATS WRONG WITH THE CAR. WHENEVER I DROVE THE CAR AND IT GETS HOT AND WHEN I SHUT OFF THE ENGINE AND TRY RESTARTING THE CAR, AND THE CAR WOULD NOT START, I HAVE TO WAIT UNTIL THE ENGINE COOL OFF, THEN THE CAR WOULD START, IT HAPPENED TO ME WHEN I STOPPED AT THE GROCERY STORE, AND TRY STARTING THE CAR AND IT WOULD NOT START, SAME THING WHEN I STOPPED AT THE GASOLINE STATION, I HAVE TO WAIT UNTIL IT GETS COOL OFF BEFORE THE WOULD START AGAIN. HERE ARE THE HISTORY OF THE ONGOING PROBLEM, THE FIRST TIME I TOOK THE CAR TO THE DEALER WHEN IT WAS STILL UNDER THE WARRANTY, THE DEALER TOLD ME THAT THEY DONT KNOW THE PROBLEM BECAUSE THE COMPUTER WOULD NOT GIVE OUT ANY CODE, SO THEY CANT FIX THE CAR, BUT THEY KNOW THAT THE CAR WOULD NOT START. SECOND TIME I BROUGHT THE CAR TO THE DEALER, THEY FOUND OUT THAT IT WAS THE KEY, AND THE IGNITION, SO THEY HAVE TO REPROGRAM THE KEY TO SEND SIGNAL TO THE IGNITION, (I HAVE TO PAY BECAUSE IT WAS OUT OF THE WARRANTY, WHEN THEY COULD HAVE FIXED THE PROBLEM IN THE FIRST TIME.) THIRD TIME I TOOK THE CAR TO THE DEALER THEY SAID THE FUEL PUMP WAS LOOSE AND THE BATTERY CABLE WAS LOOSE (I DONT THINK SO) A WEEK LATER, FOURTH TIME I TOOK THE CAR BACK, STILL DOESNT KNOW WHATS WRONG WITH THE CAR, ITS BEEN IN THE DEALER FOR 3 DAYS NOW. I DONT KNOW WHAT IM GOING TO DO WITH THIS CAR. PLEASE ADVICE.
POWER TRAINJuly 19, 2003
IN ORDER TO SHIFT MY 2000 MUSTANG GT INTO REVERSE, I HAVE TO FIRST SHIFT THE CAR INTO FIRST GEAR AS THE REVERSE GEAR IS NOT SYNCHRONIZED. THE DEALERSHIP IT WAS BOUGHT FROM CLAIMS THAT THIS IS A KNOWN ISSUE WITH THIS MODEL YEAR BUT THE ISSUE IS NOT STATED IN THE MANUAL AND I HAVE NEVER BEEN INFORMED OTHERWISE. FURTHER, EVEN THOUGH I SHIFT THE CAR INTO FIRST BEFORE GOING TO REVERSE, I STILL HAVE DIFFICULTY GETTING THE STICK INTO REVERSE PERIODICALLY. THE PROCESS IS INCONVENIENT - WHY SHOULD I HAVE TO SHIFT INTO TWO GEARS JUST TO GET TO THE ONE I WANT?*AK
VEHICLE SPEED CONTROLJuly 16, 2003
VEHICLE FAILED TO START ON SEVERAL OCCASIONS; VEHICLE COULD ONLY BE OPERATED WITH FOOT ON THE GAS PEDAL AT ALL TIMES TO ALLOW FUEL TO FLOW; VEHICLE ALMOST UNCONTROLLABLE COMING TO A STOP AT RED LIGHT WHEN ENGINE STALLED; VEHICLE WOULD NOT CONTINUE IDLING ON A COLD START. PER DEALER, THE IAC VALVE NEEDS REPLACING...EXPECTED ON FORD AUTOMOBILES(MUSTANGS AND EXPLORERS, SPECIFICALLY). *AK
SUSPENSIONJuly 10, 2003
VIBRATING SOUND COMING FROM THE FRONT PASSENGER SIDE. IT USUALLY OCCURS WHEN THE A/C IS ON AND THE CAR IS EITHER ACCELERATING OR DECELERATING.*AK
SERVICE BRAKES, HYDRAULICJuly 10, 2003
WHILE TRAVELING ABOUT 25MPH IN INCLEMENT WEATHER TAPPED THE BRAKES AND VEHICLE SKID INTO A GUARDRAIL. *AK
AIR BAGSJuly 8, 2003
WHILE DRIVING AT 40 MPH VEHICLE THE VEHICLE WAS INVOLVED IN A REAR END COLLISION AND THE AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED. *AK THE CONSUMER SUFFERED INJURED. *JB
VEHICLE SPEED CONTROL,EQUIPMENTJuly 3, 2003
THE IAC VALVE IN MY 2000 GT MUSTANG HAS GONE BAD. CAUSING PROBLEMS WITH IDLE AND COLD STARTUP. THIS SEEMS TO BE A PROBLEM ALL ACROSS THE BOARD WITH MANY MUSTANG OWNERS. THIS PROBLEM NEEDS TO BE PUT INTO THE LIGHT AND A RECALL SHOUDL BE MADE.*AK
VEHICLE SPEED CONTROLJuly 3, 2003
THE IAC VALVE KEEPS GOING BAD IN MY 2000 FORD MUSTANG GT. I HAVE HAD TO HAVE IT REPLACED BY MY LOCAL SHOP FOR $300 EACH (INCLUDING THE TOW TO THE SHOP SINCE THE CAR WAS INOPERABLE).*AK
AIR BAGSJuly 2, 2003
AIR BAG DID NOT INFLATE DURING CRASH. NEITHER OF THE VEHICLES AIR BAGS DEPLOYED UPON SEVERE FRONTAL IMPACT. AS A RESULT THE CONSUMER WAS INJURED. THE CONSUMER IS QUESTIONING THE AIR BAGS OF FORD VEHICLES, INCLUDING 2000, AND THOSE MANUFACTURED IN CANADA. *MR *CB *NLM
SUSPENSIONJune 28, 2003
THE VEHICLE SHIMMIES AT ABOUT 62 OR 63 MPH, THEN SMOOTHES OUT AT HIGHER SPEEDS. YOU CAN ACTUALLY SEE THE REAR END SHIMMY SIDE TO SIDE. YOU CAN FEEL THE ROOF MOVE. THE DEALER ACKNOWLEDGED THE SHIMMY, BUT WAS UNABLE TO CORRECT AND STATED ALL NEW MUSTANG CONVERTIBLES SHIMMY. *NLM
PARKING BRAKEJune 24, 2003
CONSUMER STATES THAT THE VEHICLE PARKING BRAKE DOES NOT WORK. DEALER NOTIFIED.*AK
ENGINE AND ENGINE COOLINGJune 24, 2003
PLASTIC TIMING BELT GUIDE BROKE, CAUSING TIMING BELT TO RUB AGAINST ENGINE, PUTTING METAL THROUGH THE ENGINE. *JB
EXTERIOR LIGHTINGJune 9, 2003
BRAKE LIGHT PROBLEM. BRAKE LIGHTS DO NOT COME ON. CONSUMER TOOK IT TO A MECHANIC ,AND WAS TOLD THAT BULBS WER FINE, BUT SHE WILL HAVE TO BRING IT BACK IN BECAUSE MECHANIC MAY HAVE TO CHANGE THE SWITCH, AND IF THAT DOES NOT WORK, SHE MAY HAVE TO TAKE IT TO A FORD DEALER/MECHANIC. *AK
VEHICLE SPEED CONTROLMay 30, 2003
FUEL PUMP FAILED ON MY 2000 FORD FOCUS ZTS (@ 45,000 MILES) CAUSED STALLING WHILE DRIVING ON INTERSTATE. CURRENTLY (@ 47,000 MILES) RPM'S ARE ERRATIC AND VEHICLE STALLS.*AK
ENGINE AND ENGINE COOLINGMay 28, 2003
VEHICLE STALLING WHEN SLOWING DOWN OR TURNING. CLUTCH IS NOT ENGAGED. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. IT OCCURRED IN OCT. OF 2002 AND IN APRIL 2003.
ENGINE AND ENGINE COOLINGMay 27, 2003
THE VEHICLE MUFFLER FAILED AND CAUSED AN ACCIDENT. THE FRONT AND REAR END OF THE VEHICLE WAS DAMAGED AND THE HOOD FLEW OPEN AND SHATTERED THE WINDSHIELD. *TS *NLM
UNKNOWN OR OTHERMay 21, 2003
NAR 05/21/2003 *MR DISPUTE SETTLEMENT AGAINST SOUTH WEST FORD. *CB
SERVICE BRAKES, HYDRAULICMay 13, 2003
WHILE DRIVING 35 MPH THE VEHICLES ABS LOCKED UP. *NLM
SEAT BELTSMay 12, 2003
THE SEAT BELTS FAILED TO RETRACT. *JB
EXTERIOR LIGHTINGMay 7, 2003
THE HEAD LAMP MELTED DURING NORMAL USE. MR...*AK *JB
POWER TRAINMay 2, 2003
THE VEHICLES CLUTCH MADE A SQUEAKING NOISE WHEN ENGAGED. THE CLUTCH FAILED AND WAS REPLACED BUT THE PROBLEM RE-OCCURRED WITHIN 10000 MILES. *NLM
STRUCTUREApril 16, 2003
THE CROSS MEMBER BAR ON THE VEHICLE DEVELOPED RUST. *JB CORRODED FRONT CROSS MEMBER REPLACED. *TT
PARKING BRAKEApril 13, 2003
2000 FORD MUSTANG PARKED IN DRIVEWAY WITH EMERGENCY BRAKE ENGAGED. THE DRIVEWAY HAS A SLIGHT GRADE. BRAKE FAILED, AND CAR BACKED OUT OF DRIVEWAY AND ACROSS THE ROAD, STRIKING A POLE. DAMAGE TO LEFT FENDER; BROKEN TAILLIGHT. THE CAR WAS PREVIOUSLY BROUGHT TO DEALER FOR THE BRAKE RECALL AND SUPPOSEDLY REPAIRED. *NLM
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,STRUCTURE,TIRESApril 2, 2003
THERE WERE NOISES COMING FROM THE STEERING WHEEL AND COLUMN. THE DEALER WAS UNABLE TO DETECT. THE SUSPENSION CREAKS/POPS WHILE DRIVING AFTER A COLD START, THE NOISES FADE AFTER THE VEHICLE IS WARM. THE RACK AND PINION WAS REPLACED. THE STEERING COLUMN COLLAPSED ON THE CONSUMERS FOOT WHILE DRIVING AND WHILE HEAD ON WITH AN 18 WHEELER. THE VEHICLE DRIFTED INTO ONCOMING TRAFFIC. DEALER INSTALLED A NEW SECTOR SHAFT. THE BRAKE PEDAL WAS SPONGY, THE TIRES STARTED TO DRY CRACK(THE CONSUMER WAS ADVISED TO KEEP AN EYE ON), AND THE CENTER CONSOLE WOULD NOT LATCH SHUT. *MR *SCC *NLM
STEERINGMarch 24, 2003
DESPITE A NEW SET OF MICHELIN'S, OUR 2000 FORD MUSTANG CONVERTIBLE TENDS TO LOSE CONTROL IN THE SLIGHTEST BIT OF STANDING OR FLOWING WATER ON THE ROAD. DUE TO POOR SURFACE DRAINAGE IN SOUTH TEXAS, WITH A HEAVY RAIN IT IS TYPICAL TO FIND A THIN FILM OF FLOWING WATER BEFORE AND AFTER A BRIDGE. ALTHOUGH OTHER TRAFFIC APPEARS UNAFFECTED, THE MUSTANG OFTEN LOSES CONTROL AS IT PASSES THROUGH THE WATER. *JB
ENGINE AND ENGINE COOLINGMarch 7, 2003
ROUGH OR ROLLING IDLE. VEHICLE STALLS AT STOPS OR WHEN CLUTCH IS DEPRESSED FOR GEAR-DOWN IN CURVES OR TURNS. LOSS OF STEERING/BRAKING CONTROL HAS RESULTED IN REPEATED OCCURRENCES OF TRAVEL LEFT OF CENTER. MANUFACTURER HAS NO DIAGNOSIS FOR CONCERN. PCM RE-PROGRAM ATTEMPTS ARE SHORT-TERM "FIX". PROBLEM RECURS.*JB
STEERINGFebruary 5, 2003
STEERING BOLT CAME LOOSE. DEALER NOTIFIED.
AIR BAGSFebruary 3, 2003
ANOTHER VEHICLE LOSS CONTROL AND HIT THE DRIVER SIDE FRONT OF VEHICLE. CONSUMER STATES NONE OF THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION. PH
POWER TRAINFebruary 1, 2003
VEHICLE HAS 24000 MILES ON IT. AT APPROX. 12000 MILES THE CLUTCH LOST TRAVEL DISTANCE, AND COULD NOT BE ADJUSTED USING THE MANUAL ADJUSTMENT PROCEDURE. CLUTCH FROZE ONE MORNING AFTER A VERY COLD SUB-ZERO NIGHT. UPON STARTING VEHICLE WITH CLUTCH PARTIALLY ENGAGED, CLUTCH BURNED. THEN FELL OUT OF 4TH GEAR WHILE TRAVELING AT 40 MPH. DEALER CLAIMS IT IS A WEAR ITEM AND BAD DRIVING RESULTED IN PRESSURE PLATES BEING UNUSUALLY WORN, A PROBLEM WITH THE LINKAGE WAS ALSO NOTED BUT NOT ASSESSED AS CONTRIBUTING TO THE WORN PLATES. CUSTOMER CONTENDS THE LINKAGE FAILED AND CAUSED CONTINUOUS RUBBING OF PRESSURE PLATES INSIDE TRANSMISSION ULTIMATELY LEADING TO FAILURE, AND SHOULD BE ADDRESSED BY MANUFACTURER. PREMATURE WEAR OF THE PLATES IS MOST LIKELY LINKED TO THE FAILURE IN THE LINKAGE AND THE FAILURE OF THE SELF ADJUSTING CLUTCH TO IN EFFECT, SELF ADJUST WHEN THE PEDAL IS PULLED UP AND PUSHED DOWN AS RECOMMENDED IN THE MANUAL. SUSPECT THIS MAY ALSO BE A PROBLEM WITH THE PARTS ORIGINAL TO VEHICLE. TS
SERVICE BRAKES, HYDRAULICJanuary 28, 2003
THERE WAS A PIN THAT SNAGGED THE BRAKE LINES AND CAUSED THE BRAKES TO FAIL. *JG
FUEL SYSTEM, GASOLINEJanuary 28, 2003
WHEN FILLING GAS THE GAS POURS OUT OF THE FILL PIPE BEFOR IT HAS SHUT OFF THE PUMP. THIS HAS HAPPENED AT MOST PUMPS THAT I HAVE VISITED. THERE IS NO WAY TO TELL YOUR ARE NEAR THE TOP OF THE TANK. THE GAS JUST SPILLS OUT FOR A FEW SECONDS. COULD CAUSE FIRES, ENVIROMENTAL DAMAGE AND DAMAGE TO PAINT ON CARS.
ENGINE AND ENGINE COOLINGJanuary 26, 2003
CHECK ENGINE LIGHT CAME ON. TAKEN TO LOCAL DEALER FOR DIANOIS OF ENGINE MISS. CHARGED $65.00 COULD NOT FIND PROBLEM WHY CAR WAS MISSING. OKAYED FOR TEAR DOWN ADDITIONAL AN $135.00. WAS TOLD PUSH ROD BENT. VALVE AND VALVE SPRING BROKEN. POSSIBLE HEAD DAMAGE. WAS CALLED TO OKAY AN ADDITIONAL $625.00 CHARGE FOR LOOK FOR POSSIBLE PISTON DAMAGE. ALL PROBLEMS STEMING FROM NUMBER 6 CYCLINDER.
ENGINE AND ENGINE COOLING,AIR BAGSJanuary 15, 2003
CONSUMER STATED THAT THE ENGINE STALLS WHEN VEHICLE IS GOING DOWNWARD. ALSO STATED THE HE HIT A DEER AND AIR BAG DIDN'T DEPLOY UPON COLLISION. TS
AIR BAGSJanuary 14, 2003
WHILE DRIVING 35MPH, BOTH AIR BAGS DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. *JB
POWER TRAINJanuary 8, 2003
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED DURING WARM WEATHER AND NO WARNING THE VEHICLE WILL STALL AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. TS
SERVICE BRAKES, HYDRAULICJanuary 7, 2003
CONSUMER STATED WITHOUT DEPRESSING THE BRAKE PEDAL THE ANTI LOCK BRAKES LOCKED UP CAUSING THE CONSUMER TO HAVE A VEHICLE ACCIDENT. DEALER NOTIFIED. TS *TT
ELECTRICAL SYSTEMJanuary 6, 2003
CONSUMER STATED THAT THE IGNITION WOULD JUST LOCK UP FOR NO REASON AT ALL. PH
ELECTRICAL SYSTEM,EQUIPMENTDecember 31, 2002
MY 2000 FORD MUSTANG LOST ALL ITS POWER AFTER I JUST PULLED OUT OF A PARKING LOT. I THEN NOTICED SMOKE COMING FROM UNDER THE HOOD ON THE PASSENGER SITE. ABOUT 1-2 MINUTES LATER I SAW FLAMES COMING FROM THE SAME PLACE. AS I EXITED THE CAR AND CLOSED THE DOOR ALL THE INTERIOR LIGHTS FLASHED ON AND A HORRID NOISE CAME FROM THE FRONT RIGHT SIDE OF THE CAR. I IMMEDIATELY CALLED THE FIRE DEPARTMENT BUT BY THE TIME THEY ARRIVED 10-15 FOOT HIGH FLAMES WERE SHOOTING IN THE AIR FROM THE FRONT OF THE CAR [THIS ALL STARTED TO HAPPEN INCREDIBLY FAST] AND THERE ALSO WAS LOTS OF BLACK SMOKE. ONE OF THE FIREMEN/LADIES TOLD ME THAT IT LOOKED LIKR THE FIRE HAD STARTED IN THE WIRING. ALL OF THE FRONT OF THE CAR BURNED OUT INCLUDING THE HOOD AND SOMEOF THE DASH INSIDE MELTED AND THE FRONT WINDSHILD STARTED TO CRACK FROM THE HEAT OF THE FIRE.
STRUCTUREDecember 13, 2002
VEHICLE ON TWO OCCASIONS HAS REQUIRED EXTENSIVE REWELDING IN THE A PILLAR AREA.
POWER TRAIN,VISIBILITY,STRUCTURE,EQUIPMENTDecember 4, 2002
AFTER PURCHASE CONV. TOP LEAKED, A/C GRILLS FELL OUT, REAR WINDOW STUCK REAR DEFROSTER DON'T WORK AFTER INSPECTION: RUSTED (POSS. FLOOD DAMAGE) REAR TIRE WELLS REPAIRED (REAR ENDED) NEVER DISCLOSED TO ME TOLD ONLY ONE OWNER REAR REFLECTOR MISSING DUE TO FALLING OFF DURING DETAILING AFTER TRANSPORTING CAR GAS TANK HAS LEAKED $1700 WARRANTY ADDED TO MY CONTRACT W/OUT AGREEMENT COVERS NOTHING $500 FREE ALARM NEVER PUT IN & ADDED TO CONTRACT TINA CALLED TO SAY WARRANTY UP 8/20/02TO PLACE ALARM AND STOPPED PYMT ON CHECK FOR DOWNPAYMENT, KEEPING MO. PYMNT. SPOKE TO ''ALL MANAGERS" COME BACK W/LAWYER WAS WHAT THEY TOLD ME. DT
UNKNOWN OR OTHERDecember 3, 2002
WHEN COMING OFF CLUTCH CONSUMER PRESSED THE GAS PEDAL, PEDAL FELT STIFF AND CONSUMER WAS NOT ABLE TO MOVE QUICK ENOUGH. CAUSE IS UNKNOWN. CONSUMER HAS BEEN STUCK IN TRAFFIC AS A RESULT. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
STRUCTURENovember 22, 2002
THE VEHICLE PASSENGER AND DRIVER SIDE RAG TOP HANGS TO LOW OBSTRUCTING THE DOOR FROM LATCHING RESULTING IN DOORS OPENING AT ANYTIME WITHOUT WARNING WHILE DRIVING. THE DEALERSHIP CANNOT FIX PROBLEM. PLEASE PROVIDE MORE DETAILS TS
UNKNOWN OR OTHERNovember 5, 2002
2000 FORD CONVERTIBLE. MUSTANG. *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769319
POWER TRAINNovember 3, 2002
THERE IS A WHINING NOISE COMING FROM BACK I TOOK IT TO THE DEALER BUNCH OF TIMES AND THEY SAID IT WAS FINE BUT IT WHINES AT SPEEDS OF 55/65. DT
SERVICE BRAKES, AIROctober 9, 2002
LOCATION OF BRAKE LINES---THE TUBING SHOWN ON THE PICTURES ARE BRAKE LINES---THE TUBING WAS LESS THAN 1" ON THE STEEL PLATE--IT WAS SNAGGED AND TORN APART--IT WAS SNAGGED ON A PIECE OF RE-BAR THAT HOLDS A CONCRETE GUARD IN PLACE--THE LINES FOR THE BRAKES DRAINED SO FACT THAT THE DUAL BRAKING SYSTEM DID NOT WORK
SEAT BELTSSeptember 30, 2002
CONSUMER STATES THAT THE PASSENGER SEAT BELT WOULD LOCK UP WHEN BRAKES ARE APPLIED IN A SUDDEN IMPACT. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. NLM
POWER TRAINSeptember 20, 2002
NHTSA ITEM # 620988 - I HAVE HAD THIS PROBLEM IN MY ORIGINAL NEW TRANSMISSION AND ALSO IN A FORD REBUILT TRANSMISSION INSTALLED BY RELIABLE MOTORS ON 12/03/02.*AK
TIRESSeptember 10, 2002
CONSUMERS SON WAS INVOLVED IN A FATAL ACCIDENT. WHILE IN MOTION THE VEHICLE LEFT THE ROAD AND CRASHED INTO A POLE. ALL FOUR TIRES WERE BLOWN. PRIOR TO THE INCIDENT, THE SON REPORTED THE TWO BACK TIRES HAD BLOWN OUT. ONCE WHILE HE, THE SON WAS DRIVING. THE OTHER, HIS WIFE WAS DRIVING. IN THE FATAL ACCIDENT, THERE WAS A PASSENGER WHO WAS BADLY INJURED. *JG
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEAugust 30, 2002
CONSUMER CANNOT FILL UP GAS TANK COMPLETELY. VEHICLE CHECKED BY DEALER 4 TIMES, AND PROBLEM STILL EXISTS. DEALER HAS REPLACED FUEL FILLER PIPE, TUBE ASSEMBLY, FUEL VAPOR CONTROL VALVE SOLENOID AND FUEL VAPOR STORAGE CANISTER ASSEMBLY.*AK
STRUCTUREAugust 6, 2002
WHEN MAKING A LEFT OR RIGHT TURN THERE IS A CLANKING NOISE IN BOTTOM OF VEHICLE. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
FUEL SYSTEM, GASOLINEAugust 5, 2002
ENGINE DIED AS APPROACHING STOP SIGN WHILE CLUTCH PEDAL WAS DEPRESSED. HAS OCCURRED 5-6 TIMES, USUALLY WHEN TRAVELING UP AN INCLINE.*AK
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHERJuly 31, 2002
THIS IS THE 2ND AIR PUMP TO BE REPLACED ON VEHICLE. ENGINE CHECK LIGHT ILLUMINATED, INDICATING A LOSS OF PERFORMANCE. ENGINE WAS SLUGGISH AND IDLING HIGH AT STOPS. FORD WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,SEAT BELTSJuly 31, 2002
SEAT BELT RETRACTOR ON THE DRIVER'S SEAT WAS NOT WORKING PROPERLY. SEAT WOULD LOCK UP WHILE CONSUMER WAS DRIVING, AT TIMES CONSUMER COULD NOT WEAR THE SEAT BELT AT ALL. CONTACTED DEALER. *AK THE SEAT BELT LOCKS UP AND STRANGLES CONSUMER. CONSUMER HAS A DOCTORS NOTE, SO HE DOESN'T HAVE TO WEAR THE SEAT BELT. THIS VEHICLE CAME EQUIPPED WITH A NON WORKING EMERGENCY BRAKE THAT DOES NOT HOLD THE VEHICLE. CONSUMERS VEHICLE NEEDS NEW ROTORS. *JG
AIR BAGSJuly 30, 2002
WHILE TRAVELING AT 60 MPH CONSUMER RAN HEAD-ON INTO A TELEPHONE POLE, AND NONE OF FRONT AIR BAGS DEPLOYED. CONTACTED DEALER ,AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK
AIR BAGSJuly 30, 2002
WHILE STOPPING AT AN INTERSECTION ANOTHER CAR DRIVING 20-30 MPH HIT CONSUMER'S VEHICLE HEAD ON. UPON IMPACT, DRIVER'S AIR BAGS DID NOT DEPLOY,DRIVER SUSTAINED INJURIES. *AK
AIR BAGSJuly 18, 2002
CONSUMER WAS GOING 70-75MPH AND WAS HIT BY A SEMI TRUCK, CAUSING VEHICLE TO SPIN. WHILE VEHICLE WAS SPINNING CONSUMER'S VEHICLE WAS HIT HEAD ON BY A VAN. UPON IMPACT, AIR BAGS DIDN'T DEPLOY ON FRONT DRIVER'S SIDE OR PASSENGER SIDE. VEHICLE WAS TOTALED. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK
ENGINE AND ENGINE COOLINGJuly 10, 2002
ENGINE CHECK LIGHT CAME ON SO I TOOK THE CAR TO A LOCAL DEALER. HE INFORMED ME THAT THE EEC TEST CODE WAS P0411 WHICH DEALS WITH EMISSIONS. WHEN THE DEALER REMOVED A HOSE TO INSPECT THE COMPONENT, WATER CAME OUT OF THE HOSE. THE DEALER INFORMED ME THAT THE ENTIRE AIR PUMP WAS FULL OF WATER AND HAD "BURNED" OUT AS A RESULT. I WILL HAVE TO HAVE THE PUMP AND RELAY REPLACED AT A COST OF $275 FOR PARTS AND $120 FOR LABOR. HE FURTHER INFORMED ME THAT THIS WAS EXTREMELY RARE AND HE DID NOT KNOW HOW THE WATER COULD HAVE GOTTEN IN TO THE PUMP. I CALLED FORD CUSTOMER CARE AND INFORMED THEM OF THE PROBLEM AND THEY INFORMED ME THAT THEY HAD NO OTHER COMPLAINTS OF THIS NATURE, BUT WOULD FILE THE INFORMATION AWAY FOR FUTURE REFERENCE. ACCORDING TO THE DEALER, THIS "PROBLEM" DOES NOT AFFECT DRIVEABILITY OF THE CAR, AND SINCE VIRGINIA DOESN'T REQUIRE EMISSIONS CONTROL TESTING, THERE IS NO REQUIREMENT TO HAVE IT REPLACED, HOWEVER, THE "CHECK ENGINE SOON" LIGHT WILL REMAIN ON UNTIL THE AIR PUMP AND RELAY ARE REPLACED.*AK
ELECTRICAL SYSTEMJuly 3, 2002
CONSUMER STATES THAT AFTER GETTING OUT OF THE VEHICLE AND CLOSING THE PASSENGER SIDE DOOR THERE WAS A FIRE THAT STARTED IN THE DOOR PANEL MELTING WIRES AND OTHER PARTS. CONTACTED DEALER AND THE DEALER NOTED THAT THERE WAS SOME SHORTAGE IN THE WIRING.*JB
PARKING BRAKEJune 25, 2002
VEHICLE WAS IN PARK, ENGINE TURNED OFF ON A UPGRADE WITH EMERGENCY BRAKE ENGAGED,. TEN MINUTES LATER, VEHICLE HAD RELEASED ITS EMERGENCY BRAKE ,AND ROLLED INTO ANOTHER VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
SERVICE BRAKES, HYDRAULICJune 24, 2002
WHEN APPLYING BRAKES AT ANY SPEED, VEHICLE PULLS TO LEFT OR RIGHT. THIS HAS HAPPENED SEVERAL TIMES. DEALER HAS REPLACED FRONT BRAKES AND TIRES, BUT PROBLEM STILL EXISTS.*AK THE VEHICLE ALSO HAD AN ALIGNMENT. CONSUMER WAS TOLD THAT ALL MUSTANGS WITH 17 INCH WHEELS PULL WHEN BRAKING. *JG
SERVICE BRAKES, HYDRAULICJune 24, 2002
BRAKING PROBLEM OCCURS MOST EVERY TIME YOU COME TO A STOP VERY DANGEROUS. *AK
POWER TRAINJune 7, 2002
THE CAR HAS DIED WHILE ENGAGING THE CLUTCH OVER FIVE TIMES. WHEN WE TOOK IT TO FORD DEALER THEY SAID THEY COULD NOT FIND A PROBLEM OR THAT THEY COULD NOT RECREATE IT. WHEN THE CAR DIES YOU LOSE ALL POWER STEERING BRAKES ETC, WHICH IN THE RIGHT SITUATION COULD BE AND IS VERY DANGEROUS. NOW THE CAR IS OFF WARRANTY SO THIS IS ON;Y ROUTE I KNEW TO GO. SOMETHING IS WRONG, OTHER PEOPLE HAVE COMPLAINED OF SAME PROBLEM SO IT NEEDS TO BE CORRECTED.*AK
SEAT BELTSJune 4, 2002
PASSENGER SIDE SEAT BELT WILL LOCK AND IT WILL NOT UNLOCK, PASSENGER IS STUCK INSIDE OF SEAT. DEALERSHIP IS AWARE OF PROBLEM.*AK *MJ
FUEL SYSTEM, GASOLINEJune 4, 2002
ON 8/27/2001 I TOOK OUR CAR TO OUR FORD DEALER DUE TO IT FEELING LIT IT WAS RUNNING OUT OF GAS EVEN THOUGHT IT HAD GAS. THEY COULD NOT FIND ANYTHING WRONG. ON 09/02/2001 WHILE DRIVING TO CALIFORNIA WE HAD THE SAME PROBLEM. DUE TO IT BEING A HOLIDAY WEEKEND IT COULD NOT BE LOOKED AT UNTIL 09/04/2001. FUTURE FORD OF ROSEVILLE CALIF. HAD TO REPLACE THE FUEL TANK SENDER, CLUSTER ASY. SNDR & PUMP ASY. AND FILTER ASY. ON OUR WAY HOME FROM A TRIP TO CA. ON 05/30/02 WE HAD THE SAME PROBLEM AGAIN, THIS TIME WHILE ON HWY 50 IN UTAH. THE CAR BUCKED AND ACTED LIKE IT WAS OUT OF GAS. IT STALLED RESULTING IN NO POWER FOR STEERING OR BRAKING. WHILE TRYING TO STEER THE CAR TO THE SIDE OF THE ROAD ON A CURVE, IT WENT ACROSS THE ROAD IN FRONT OF ONCOMING CARS, ALMOST RESULTING IN A ACCIDENT. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****762652
VEHICLE SPEED CONTROLMay 29, 2002
WHEN LETTING UP ON ACCELERATOR CAN HEAR KNOCKING NOISE. DEALER NOTIFIED.*AK
ENGINE AND ENGINE COOLING,VISIBILITY,STRUCTURE,SEATSMay 14, 2002
WHEN CLUTCH DISENGAGES RPMS DROP TOO LOW AND VEHICLE STALLS. LOSES ALL POWER STEERING AND BRAKES. DEALER CAN NOT IDENTIFY CAUSE. *AK CONSUMER ADDS ENGINE STALLS EASIER IF A/C IS ON, AND/OR WHEN BRAKES ARE APPLIED. DEALER REPLACED POWERTRAIN CONTROL MODULE AND MASS AIR FLOW, BUT PROBLEM STILL EXIST. ALSO CONSUMER IS A HEARING METALLIC TICKING NOISE ON COLD ENGINE. AIR BLADDER DEFLATES AFTER 1/2 HOUR. DEALER REPLACED SEAT AIR BLADDER. DRIVERS SIDE FRONT AND BACK WINDOW WILL NOT SEAL AFTER ROLLING UP AT TIMES. *TT
VEHICLE SPEED CONTROLMay 14, 2002
WHILE APPLYING BRAKES THROTTLE GOT STUCK AND VEHICLE STARTED TO ACCELERATE. CONSUMER HAD TO PUT VEHICLE IN NEUTRAL TO STOP. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AKI
ENGINE AND ENGINE COOLINGMay 14, 2002
THE PROBLEM IS THE ENGINE STALLS. THIS HAPPENS WHEN THE ENGINE IS WARM OR COLD. IT ALSO HAPPENS AFTER THE CLUTCH HAS BEEN DISENGAGED AFTER BEING AT SPEED AND THE RPMS ARE DECREASING TO THE PROGRAMMED IDLE RPM. HOWEVER, INSTEAD OF STOPPING AT THE IDLING RPM, THE ENGINE RPM DIPS TO LOW AND THE ENGINE STALLS. I LOSE POWER STEERING AND BRAKES WHICH CAUSE A VERY DANGEROUS SITUATION. I ALSO NOTICED THAT THIS HAPPENS MORE OFTEN IF I AM GOING AROUND A TURN OR TURNING ON THE AC (BOTH ITEMS REQUIRE MORE POWER FROM THE ENGINE)WHILE DISENGAGING THE CLUTCH. IN TOTAL, THIS HAS HAPPENED 5 TIMES DURING THE 30500 MILES. *TS *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS****761876
SEAT BELTSMay 11, 2002
SAFETY BELT WILL NOT STAY IN RETAINER CLIP. BAD DESIGN.*AK
VEHICLE SPEED CONTROLMay 6, 2002
FTER STARTING VEHICLE RPMS GO UP AND DOWN. THEN , WHEN PUTTING VEHICLE IN REVERSE IT LAUNCHES BACKWARD VERY FAST. DRIVER HAS TO SLAM ON BRAKES TO STOP VEHICLE.*AK
FUEL SYSTEM, GASOLINEMay 2, 2002
CONSUMER STATES WHILE DRIVING THE VEHICLE THE INTAKE MANIFOLD WAS CAUSING VEHICLE TO STALL OR VEHICLE WILL SHUT DOWN.*JB
SERVICE BRAKES, HYDRAULICMay 1, 2002
THE REAR DRIVER SIDE CALIPER MOUNT AND CALIPER PIN RUSTED COMPLETELY THROUGH AND CAUSED THE BRAKES TO LOCK UP, THE MANUFACTURER FAILED TO GREASE THE CALIPER PIN AND MOUNT WHEN VEHICLE WAS FIRST BUILT.*JB
POWER TRAINMay 1, 2002
MY CAR IS LESS THAN 2 YEARS OLD AND I WAS TOLD THAT BECAUSE IT HAS MORE THAN 36,000 MILES ON IT. THEY WILL NOT WARRANTY IT. I THINK THERE MUST BE A PROBLEM WITH THIS TRANSMISSION. THEY ARE DESIGNED TO LAST LONGER THAN 2 YEARS. HAS ANYONE ELSE REPORTED THIS PROBLEM?*JB
TIRESApril 30, 2002
GOODYEAR, EAGLE, P205/65R15, DOT UNKNOWN, ORIGINAL EQUIPMENT ON A 2000, FORD MUSTANG WITH 13900 MILES. SIDEWALL BLEWOUT ON PASSENGER'S REAR TIRE AT 70 MPH.*AK CONSUMER ADDS HE HAD DIFFICULTY CONTROLLING VEHICLE. FORD DEALER STATED THAT BUMBER TO BUMPER WARRANTY DID NOT COVER THE TIRES. GOODYEAR WAS NOT WILLING TO DO ANYTHING. *TT
POWER TRAIN,VEHICLE SPEED CONTROLApril 18, 2002
TOOK VEHICLE IN FOR A OIL CHANGE DEALER STATED TO THE CONSUMER THAT THE TRANSMISSION HAD A LEAK. ALSO THE VEHICLE IS IDLING VERY HIGH CONSUMER STATES THAT THE VEHICLE WILL GO AS FAST AS 15 MPH WITHOUT PUTTING HER FOOT ON THE ACCELERATOR PEDAL. NLM *TT
SERVICE BRAKES, HYDRAULICApril 5, 2002
THE TUBING SHOWN ON THE PICTURES ARE BRAKE LINES--THE TUBING WAS LESS THAN 1-INCH UP ON THE STEEL PLATE, IT WAS SNAGGED AND TORN APART--IT WAS SNAGGED ONA PIECE OF RE-BAR THAT HOLDS A CONCRETE GUARD IN PLACE, THE LINES FOR THE BRAKES DRAINED SO FAST THE DUAL BRAKING SYSTEM DID NOT WORK
PARKING BRAKEMarch 19, 2002
EMERGENCY BRAKES RELEASED AFTER BEING PARKED. THIS CAUSED VEHICLE TO ROLL DOWN HILL. TOOK VEHICLE TO DEALERSHIP. MECHANIC REFUSED TO CHECK THEM DUE TO NOT BEING ABLE TO DUPLICATE PROBLEM. *AK
FUEL SYSTEM, GASOLINEMarch 12, 2002
WHENEVER I TRY AND FUEL THE CAR THE NOZZLE CUTS OFF. THIS MEANS I HAVE TO FILL CANS AND THEN TRANSFER FUEL TO THE TANK WITH A FUNNEL. *AK
POWER TRAINMarch 5, 2002
AT CERTAIN RPMS AND WITHOUT WARNING CLUTCH AND PEDAL RATTLE CONTINUOUSLY. MECHANIC HAS BEEN NOTIFIED; HOWEVER, MECHANIC STATED THERE WAS NOTHING WRONG WITH VEHICLE.*AK
SERVICE BRAKES, HYDRAULICFebruary 28, 2002
EXCESSIVE WEAR OF FRONT BRAKE ROTORS. ROTORS HAD TO BE TURNED TWICE WITHIN NINE MONTHS, 12,000 -19,000 MILES. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
VISIBILITYFebruary 28, 2002
ONGOING PROBLEM WITH DRIVER'S SIDE WINDOW FALLING OFF THE TRACK, VEHICLE TAKEN TO DEALER FOR REPAIR, AND PROBLEM IS REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
WHEELSFebruary 19, 2002
WHEN TURNING VEHICLE LEFT REAR WHEEL HITS FENDER OF VEHICLE, CAUSING TIRE TO BLOWOUT.*AK
FUEL SYSTEM, GASOLINEFebruary 18, 2002
THE CONSUMER STATED THAT THE FUEL PUMP FAILED THREE TIMES AND THE FUEL PUMP CONTROL MODULE FAILED ONE TIME ALSO, FUEL PUMP GASKET FAILED ONE TIME AND REPLACED. *YH
FUEL SYSTEM, GASOLINEFebruary 18, 2002
THE CONSUMER STATED THAT THE FUEL PUMP FAILED THREE TIMES AND THE FUEL PUMP CONTROL MODULE FAILED ONE TIME ALSO, FUEL PUMP GASKET FAILED ONE TIME AND REPLACED. *YH
SERVICE BRAKES, HYDRAULICFebruary 7, 2002
WHILE DRIVING ON WET PAVEMENT AND WHEN APPLYING BRAKES OR MAKING A TURN VEHICLE SKIDS OUT OF CONTROL. CONTACTED DEALER. *AK
VEHICLE SPEED CONTROLFebruary 1, 2002
WHILE DRIVING 25MPH GAS PEDAL BROKE. PEDAL GETS LOOSE AND BREAKS. CONTACTED DEALER.*AK
AIR BAGSJanuary 17, 2002
AFTER GOING OVER A BUMP THE PASSENAGER AIR BAG OPENED INJURING THE PASSENAGER, NO FRONTAL COLLISION.
ENGINE AND ENGINE COOLINGDecember 20, 2001
CAR KILLS OUT FREQUENTLY WHEN TURNING; WHEN THE CAR STALLS OUT, THE WHEELS LOCK UP AND NEARLY CAUSE ACCIDENTS. THE STALLING BEGAN IMMEDIATELY AFTER WE PRUCHASED THE VEHICLE. WHEN I TOOK IT INTO THE DEALER, THEY STATED THERE HAD BEEN NUMEROUS COMPLAINTS OF THE MUSTANG GT'S KILLING OUT AROUND CORNERS. THEY HAVE NO FIX AT THIS POINT AND HAVE MADE NO CONCERN FOR MY SAFETY. I'VE NEARLY GOTTEN INTO A HAND FULL OF ACCIDENTS BECAUSE OF THIS "DEFECT". I'M RIDING AROUND IN A BRAND NEW CAR THAT I CONSIDER VERY UNSAFE. YOU NEVER KNOW WHEN IT WILL STALL OUT AND LOCK UP. THE DEALER INITIALLY STATED THEY BELIEVED THE STALLS WERE CAUSED BY THE HOT WEATHER. WELL, IT'S NOW DECEMBER IN DENVER, CO AND IT'S QUITE COLD OUT AND THE CAR IS STILL KILLING OUT AROUND CORNERS. WITHIN THE LAST 3 MONTHS, THE PROBLEM IS OCCURING EVEN MORE FREQUENTLY. THE PROBLEM SEEMS TO BE GETTING WORSE AT TIME PROGRESSES. FORD HAS NOT OFFERED ME A REPLACEMENT VEHICLE UNTIL THEY CAN FIGURE OUT THE PROBLEM. THIS IS MY ONLY VEHICLE TO AND FROM WORK AND I PUT MY LIFE IN JEOPARDY EVERYTIME I DRIVE IT. MY WARRANTY EXPIRES AT 36, 000 MILES AND I WILL BE LEFT TO DEAL WITH THIS PROBLEM THAT I'VE HAD SINCE DAY ONE OF MY PURCHASE. *AK
SEAT BELTSDecember 18, 2001
I HAVE BEEN HAVING A PROBLEM WITH MY SAFETY BELT HARNESS FOR SEVERAL MONTHS NOW. I FEEL THIS IS A SAFETY HAZARD. WHEN I START TO LATCH MY SEAT BELT ON THE DRIVERS SIDE IT WILL TWIST AND I HAVE TO GET OUT OF THE CAR AND HELP IT RETRACKED. SOMETIMES IT WON'T RETRACK PROPERLY AND I HAVE TO WEAR IT AS IS. WHEN THE BELT ISN'T LIKE IT SHOULD BE AND IF I APPLY MY BRAKES TO SUDDENLY STOP IT WON'T CATCH LIKE A SEAT BELT IS SUPPOSED TO. I MADE AN APPOINTMENT ON 12/18/2001 TO HAVE THIS PROBLEM FIX AND THE DEALERSHIP SAID IT WAS CHECKED AND WAS FOUND TO BE IN NORMAL OPERATION. MY CAR DID NOT DO THIS UNTIL A COUPLE OF MONTHS AGO. I KNOW THIS IS NOT NORMAL AND I FEEL IT IS A MAJOR SAFETY HAZZARD. I AM A FAITHFUL SEATBELT WEARER AND I FEEL VERY UNCOMFORTABLE WEARING THIS ONE. I UNDERSTAND THAT YOUR COMPANY DOESN'T GET IN THE AFFAIRS OF THE CUSTOMER AND THE DEALER; HOWEVER THIS ISN'T THE FIRST TIME MY CAR HASN'T BEEN WORKED ON DUE TO THEM NOT FINDING ANYTHING. I STRONGLY FEEL THAT THIS ISN'T THE WAY ALL FORD VEHICLES ARE STRUCTURED. IF THAT WERE TRUE I WOULD HAVE HAD TROUBLE WITH IT A YEAR AGO NOT ONE YEAR AND 6 MONTHS LATER. I DO NOT WISH TO CAUSE PROBLEMS FOR THE DEALERSHIP I AM CONCERNED WITH MY SAFETY WHEN I DRIVE. THE PASSENAGER SIDE SEAT BELT IS FINE. THANK YOU FOR YOUR TIME IN REVIEWING MY CASE. AUDREY CALDWELL. *AK
AIR BAGSDecember 10, 2001
CONSUMER WAS GOING ABOUT 3 MPH WHEN VEHICLE TAPPED A POLE AND BOTH AIR BAGS DEPLOYED. NO DAMAGE TO VEHICLE EXCEPT SCRATCH ON RIGHT SIDE OF BUMPER. CONTACTED DEALER, AND DEALER TESTED AIR BAG SENSORS DETECTED IN A CRASH . CONSUMER HAS NO RECOURSE.*AK
SEATSNovember 20, 2001
FRONT SEAT HEAD RESTS, WHEN FULLY EXTENDED, DO NOT PROVIDE ANY SUPPORT TO NECK IF VEHICLE WAS REARENDED. CONTACTED DEALER, AND DEALER STATED VEHICLE MET FORD STANDARDS. *AK *YD
ELECTRICAL SYSTEMNovember 12, 2001
CAR CAUGHT FIRE ABOUT 3 HOURS AFTER DRIVING IT FOR 30 MIN.-CAR IS "TOTALED"*AK
ENGINE AND ENGINE COOLINGOctober 29, 2001
THE ENGINE STALLS WHILE DRIVING, IN TRAFFIC, ON THE FREEWAY, WHERE/WHENEVER. IT JUST CUTS OUT, WHETHER THE ENGINE IS WARM OR COLD. WE HAVE HAD IT TO 5 DIFFERENT DEALERSHIPS TO FIX THE PROBLEM AND THEY SAY THERE IS NOTHING WRONG OR THEY DON'T KNOW WHAT'S WRONG.*AK
AIR BAGSOctober 5, 2001
VEHICLE WAS GOING 30-40MPH WHEN, ANOTHER VEHICLE RAN RED LIGHT, CAUSING CONSUMER'S VEHICLE TO T-BONE OTHER VEHICLE. FRONT AIR BAGS DIDN'T DEPLOY. CONSUMER WAS NOT SERIOUSLY INJURED. MANUFACTURER TOLD CONSUMER TO TAKE VEHICLE TO A DEALER, AND WOULD BE A CHARGED TO INSPECT VEHICLE. INSURANCE ADJUSTER WAS COMING OUT TO INSPECT IF VEHICLE WAS TOTALED.*AK
AIR BAGSSeptember 13, 2001
WHILE CONSUMER WAS DRIVING BETWEEN 15-20 MPH HAD TO APPLY BRAKES HARD AND BOTH AIRBAGS DEPLOYED. DEALER SAID COMPUTER SHOWED VEHICLE HAD BEEN INVOLVED IN AN ACCIDENT, THAT WAS WHY AIRBAGS DEPLOYED.*AK
POWER TRAINSeptember 8, 2001
HAVE HAD NUMEROUS PROBLEMS WITH THE POWER TRAIN AND THEY REPLACED THE TRANSMISSION AND IS STILL DOING THE SAME THING...WILL NOT REPLACE THE VEHICLE AND SAYS THAT IT DOES NOT FALL UNDER THE LEMON LAW EVEN THOUGH THEY HAVE TRIED TO FIX THE PROBLEM AND HAVE FAILED THREE SEPERATE TIMES....ALL I WANT IS ANOTHER CAR WITHOUT THE PROBLEMS. *AK
SEATSSeptember 4, 2001
DRIVERS SEAT CAME DETACHED FROM FLOOR WHILE VEHICLE WAS GOING 35MPH. SEAT ROCKED LIKE A ROCKING CHAIR. CONSUMER HEARD A SNAP, AND SEAT FLEW BACK. DEALER WANTS THE CONSUMER TO BRING VEHICLE IN TO BE LOOKED AT.*AK
AIR BAGSSeptember 4, 2001
VEHICLE WAS HIT ON DRIVERS SIDE, AND DOOR PINNED AND COULD NOT OPEN UPON IMPACT, AIRBAGS DID NOT DEPLOY, MANUFACTURER AND DEALER WILL BE CONTACTED.*AK *YH
SEATSSeptember 4, 2001
WHILE DRIVING AND WHEN STEPPING ON BRAKES POWER SEAT WILL AUTOMATICALLY RELEASE ITSELF. POWER SEAT WILL EITHER GO FORWARD OR BACKWARD, AND LOCK ITSELF IN THAT POSITION.THIS PROBLEM HAPPENS INTERMITTENTLY. CONTACTED DEALER AND CAN'T FIND PROBLEM.
AIR BAGSAugust 24, 2001
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION, REAR-ENDED ANOTHER VEHICLE AT 35 MPH. UPON IMPACT, DRIVER'S SIDE/ AND PASSENGER'S SIDE AIR BAGS FAILED TO DEPLOY, FORCING DRIVER'S SIDE OCCUPANT INTO STEERING WHEEL HEAD FIRST WHICH BENT STEERING WHEEL. THERE WAS EXTENSIVE DAMAGE TO FRONT END OF VEHICLE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
SERVICE BRAKES, HYDRAULICAugust 23, 2001
ABOUT 2 1/2 MONTHS AGO MY BOYFRIEND WAS DRIVING MY CAR. HE ASK ME IF I HAD EVER HAD THE "BRAKES NOT WANT TO WORK ON ME" I WAS DRIVING AND I CAME TO A STOP SIGN. THERE WERE 2 CARS ALREADY SETTING AT THE SIGN. WHEN I HIT MY BRAKES HARD THEY DID NOT GO DOWN AS THEY NORMALLY WOULD IT FELT LIKE SOMETHHING WAS KEEPING THE BRAKES FROM WORKING. I JERKED THE STEERING WHEEL TO THE RIGHT TO KEEP FROM HITTING THE CARS IN FRONT JUMPING A CURB THEN IT WAS LIKE THE BRAKES KICKED IN AND STARTED WORKING AND LOCKED UP.*AK
EXTERIOR LIGHTINGAugust 18, 2001
SINCE THE EARLY 1960'S , I HAVE BEEN VERY AWARE OF MANY FORD PRODUCTS THAT THE BRAKE/SYOP LIGHTS FAIL TO ACTIVATE WHEN THE VEHICLE S BRAKES ARE APPLIED TO STOP OR SLOW THE VEHICLE. I HAVE DRIVEN FOR A LIVING SINCE THE EARLY 60'S AND THE PROBLEM STILL EXISTS TODAY ON MANY FORD PRODUCTS THE SAME AS IT ALWAYS HAS. I HAVE PERSONALLY STOPPED AND TOLD MANY OF THOSE DRIVERS IN AN ATTEMPT TO PREVENT THEM FROM BEING REAR-ENDED DUE TO THE VEHICLE BEHIND THEM NOT BEING ALERTED TO THE FACT THAT THEY ARE SLOWING/STOPPING. AT ONE TIME I WAS TOLD THAT THE PROBLEM WAS THE BRAKE LIGHT SWITCH LOCATET UNDER THE DASH THAT WAS SUPPOSED TO ACTIVATE THE BRAKE LIGHTS WHEN THE BRAKE PEDAL WAS PUSHED. I DO NOT KNOW IF ANY CORRECTIONS WERE EVER MADE TO THAT PROBLEM BUT AS RECENTLY AS THIS WEEK I HAVE BEEN FOLLOWING A FORD THAT DID NOT HAVE WORKING BRAKE LIGHTS WHEN IT STOPPED IN FRONT OF ME. I AM RETIRED FROM THE BELL SYSTEM AND AS A REQUREMENT TO OPERATE A COMPANY MOTOR VEHICLE WE WERE GIVEN TRAINING ANNUALLY CALLED SMITH SYSTEM DEFENSIVE DRIVER TRAINING AND ALONG WITH ALL THE EXCELLENT SKILLS WE WERE TAUGHT WE WERE ALSO TOLD TO NOT FOLLOW A FORD WHENEVER POSSIBLE FOR THE OBVIOUS REASONS JUST STATED. IF I CAN BE OF ANY ADDITIONAL ASSISTANCE, PLEASE FEEL FREE TO CONTACT ME. THANKS FOR DOING WHAT YOU DO FOR OUR SAFETY. RON WOGULIS
SEATSAugust 18, 2001
THE SEAT MATERIAL HAS BEGUN TO DETERIOATE. IT WAS CHANGED WITH ABOUT THREE THOUSAND MILES AND HAS BEGUN ONCE AGAIN. THE PAINT HAS MANY BUBBLES IN THE CLEAR COAT. THE SHEET METAL HAS BEEN REPAIRED, BUT CAME IN WITH MANY PERTRUSSIONS. NOW SHOWING SIGNS OF BUBBLING. WINDOWS RATTLE WHEN NOT FULLY CLOSED. SUNSET FORD WILL NOT COMPLETE ANY WARRANTEE REPAIRS TO MY CAR. THEY SAID THE BUYER SHOULD BEWARE AND IT IS NOW MY PROBLEM, FORD MOTOR COMPANY HAS REFUSED TO INTERVINE. *AK
TIRESAugust 8, 2001
CLICKING NOISE COMING FROM TIRE/WHEEL HEARD BETWEEN 10-20MPH. HAVE TAKEN IT TO DEALERSHIP MORE THAN 5 TIMES AND NO SATISFACTION. DEALERSHIP UNABLE TO LOCATE SOURCE OF NOISE AND WILL NOT REPLACE PARTS. HAVE HAD PROBLEM FOR THE PAST 5,000 MILES.*AK
ENGINE AND ENGINE COOLINGAugust 8, 2001
ENGINE FAILED AFTER OWNING CAR FOR ONLY 2 WEEKS. CAR DIED IN THE MIDDLE OF AN INTERSECTION. TOW TRUCK PICKED IT UP, AND DEALERSHIP SAID THAT THE ENGINE HARNESS WAS NOT PROPERLY WIRED. AIR CONDITIONING MADE LOUD NOISES WHEN RUNNING. DEALERSHIP SAID THAT THE WATER WAS DROPPING DIRECTLY ON TO THE 1500 DEGREE EXHAUST PIPE CAUSING THE LOUD NOISE. BECAUSE THE HEAT SHIELD WASN'T PROPERLY FUNCTIONING, DEALERSHIP PLACED A PIPE UNDERNEATH TO DIVERT THE WATER.*AK
TIRESAugust 8, 2001
CLICKING NOISE COMING FROM TIRE/WHEEL HEARD BETWEEN 10-20MPH. HAVE TAKEN IT TO DEALERSHIP MORE THAN 5 TIMES AND NO SATISFACTION. DEALERSHIP UNABLE TO LOCATE SOURCE OF NOISE AND WILL NOT REPLACE PARTS. HAVE HAD PROBLEM FOR THE PAST 5,000 MILES.*AK (TIRESIZE: 16)
ENGINE AND ENGINE COOLINGAugust 8, 2001
ENGINE FAILED AFTER OWNING CAR FOR ONLY 2 WEEKS. CAR DIED IN THE MIDDLE OF AN INTERSECTION. TOW TRUCK PICKED IT UP, AND DEALERSHIP SAID THAT THE ENGINE HARNESS WAS NOT PROPERLY WIRED. AIR CONDITIONING MADE LOUD NOISES WHEN RUNNING. DEALERSHIP SAID THAT THE WATER WAS DROPPING DIRECTLY ON TO THE 1500 DEGREE EXHAUST PIPE CAUSING THE LOUD NOISE. BECAUSE THE HEAT SHIELD WASN'T PROPERLY FUNCTIONING, DEALERSHIP PLACED A PIPE UNDERNEATH TO DIVERT THE WATER.*AK
VISIBILITYAugust 2, 2001
DRIVERS SIDE WINDOW COMES OUT OF TRACK, OUT OF ALIGNMENT AND RAISES HIGHER THAN THE VINYL ROOF SO THE DOOR DOESN'T CLOSE. THIS HAS HAPPENED 4 TIMES BETWEEN 3/22/01 - 7/31/01. THE LAST 2 TIMES IT MALFUNCTIONED, THE DEALER COMPLETELY REPLACED THE WHOLE WINDOW AND REGULATOR. BUT AGAIN IT'S FAILED!*AK
SUSPENSIONJuly 30, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINEJuly 23, 2001
MASTER CYLINDER PROBLEMS. WAS REPLACED/REPAIRED BY DEALERSHIP AND RETURNED. BRAKE STILL MAKES FUNNY NOISE AND IS STILL "MUSHY" WHEN APPLIED. FUEL INJECTION HAS BE REPAIRED 4 GOING ON 5 TIMES NOW. ENGINE MAKES A PINGING/DIESEL SOUND WHEN DRIVEN AT CONSTANT RATE OF SPEED. SOMETIMES AT 30 MPH, SOMETIMES AT HIGHWAY SPEEDS. SENSORS HAVE BEEN REPLACED, INJECTORS HAVE BEEN REPLACED AND STILL NOT FIXED. AT IDLE/STOP CAR JUMPS FORWARD WITHOUT ACCELORATOR APPLIED.
TIRESJuly 23, 2001
NOTIFIED THE DEALER OF THE PROBLEM . THE FIRST PERSON NAMED TOM SAID THAT I HIT A CURB THE PERSON AT THE NEXT DEALER LOCATION SAID HE WOULD REPLACE THE TIRE AND THAT SOMETHING WAS PROBABLY WRONG INSIDE . THE SIDEWALL HAD A LARGE BUBBLE AND APPEAR AND IT GREW FROM THE THREAD TO THE RIM AT THE TIME THER WAS ONLY 9500 MILES ON THE TRUCK . THIS TRUCK IS DRIVEN BY VERY FEW PEOPLE . MY ESTIMATE OF MILEAGE PUT ON FROM OTHERS DRIVING THIS TRUCK IS AROUND 500 MILES THE REST ARE MINE. I DON'T FEEL THAT I SHOULD HAVE BEEN CHARGED FOR A TIRE THAT HAS 90% MORE WEAR LEFT . THERE IS A PROBLEM WITH WITH THE TIRE AND EVEN THOUGH THEY WORKED WITH ME A PROBLEM DOES EXIST AND THIS SHOULD BE LOOKED INTO . PLEASE CALL ME AND LET ME KNOW IF THERE IS ANYTHING ELSE I CAN HELP WITH. THANK YOU. *AK (DOT NUMBER: 038059 TIRESIZE: 22570R15)
VISIBILITYJuly 23, 2001
NO SUMMARY LISTED FOR ABOV EVEHI CLE. *AK
PARKING BRAKE,POWER TRAINJuly 20, 2001
VEHICLE WAS BOUGHT BACK UNDER THE LEMON LAW GUIDELINES. NO SAFETY DEFECT STATED. *AK
TIRESJuly 18, 2001
DRIVERS SIDE BACK TIRE BLEW OUT FRO NO APPARENT REASON, TRIED TO GET OFF THE ROAD, TO NO AVAIL DUE TO SPEED. ONCE REACHED 10MPH WAS ABLE TO GET OFF THE FREEWAY SAFELY.
PARKING BRAKEJuly 16, 2001
CONSUMER RECEIVED RECALL (00S37) HOWEVER DEALER REFUSED TO FIX THE PROBLEM.*JB
VISIBILITYJuly 16, 2001
VEHICLES DRIVERS SIDE REARVIEW MIRROR AND WINDOW CONTAIN YELLOW SPOTS, CONSUMER WAS INFORMED BY DEALER TO CONTACT HIS INSURANCE CARRIER, DEALER INFORMED CONSUMER THAT YELLOW SPOTS WERE POSSIBLY DUE FROM HEAVY RAIN.*JB
ELECTRICAL SYSTEM,STRUCTUREJuly 5, 2001
I PURCHASED THIS VEHICLE 10/7/99 AND HAVE BEEN TAKING IT IN FOR SERVICE SINCE 10/12/99 THE DEALERSHIP HAS NOT FIXED ANY OF THE PROBLEMS W/THE CAR, IN FACT MY CAR KEEPS GETTING WORSE. THE ROOF ITS SELF LEAKS AND WHILE REMOVING THE HEADLINER THE DEALERSHIP CAUSED DENTS AND CREASES IN MY ROOF. THEY STILL HAVEN'T REPAIRED THE DENTS OR THE LEAK. ALSO, THE COMPUTER HAS BEEN GOING OUT SINCE DAY 1 CAUSING A FIRE SMELL WHICH THE DEALERSHIP SAID WAS THE SPARKS HITTING THE CATALITIC CONVERTER AND CAUSING PROBLEMS W/THE TRANSMISSION. THE CAR SPARK KNOCKS CONSTANTLY, DIES WHILE DRIVING, SMELLS LIKE ITS ON FIRE AND HAS A HARD TIME SHIFTING INTO GEAR. THE DEALERSHIP WANTS TO "TRY TO FIX IT " AS THEY HAVE TRIED FOR ALMOST 2 YEARS BUT ANY REPAIRS THEY MAKE WILL NOT BE WARRANTIED. THAT IS UNACCEPTABLE! I HAVE CONTACTED A LOCAL TV STATION, WRITTEN A LETTER TO FORD, TALKED TO THE DEALERSHIP OWNER, CALLED FORD CUSTOMER SERVICE AND FILLED OUT A FORD SURVEY. AFTER ALL OF THAT, NO ONE HAS BEEN IN CONTACT WITH ME.
POWER TRAINJune 27, 2001
CAR WAS STUCK IN REVERSE ON TWO SEPARATE OCCASSIONS. WAS ABLE TO WORK IT OUT FIRST TIME BUT HAD TO HAVE IT TOWED TO DEALER SECOND TIME. DEALER STATES THEY CAN NOT GET A NEW TRANSMISSION FOR VEHICLE SINCE IT HAS BEEN MODIFIED AND NO 2000 TRANSMISSIONS ARE AVAILABLE. FORD FIELD REP VISISTED DEALERSHIP AND HAS TOLD THEM TO PUT A "PATCH" ON THE SHIFT ASSEMBLY AND "SEE IF THAT WILL WORK". WHEN I QUESTIONED FORD FIELD REP WHO THE NEXT PERSON IN CHAIN OF COMMAND TO SPEAK WITH ABOUT PROBLEM, HE INDICATED THERE WAS NO ONE ABOVE HIM; THAT HE RESOLVES ALL PROBLEMS. DEALERSHIP HAS BENT OVER BACKWARD TO TRY TO HELP ME; PROBLEM SEEMS TO BE WITH FORD CORP. FORD'S CUSTOMER CARE SERVICE DEPT. HAS NOT RESPONDED TO MY E-MAIL.*AK
SEATSJune 25, 2001
HEADRESTS DONT PROVIDE PROTECTION IN REAREND ACCIDENTS. *AK
ENGINE AND ENGINE COOLINGJune 9, 2001
EGR VALVE FAILED. *YH
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEJune 9, 2001
VALVE COVER FAILED, DUE TO CARBON BUILD UP IN THE INTAKE MANIFOLD. *YH
AIR BAGSJune 4, 2001
WHILE ANOTHER VEHICLE WAS TRAVELING ON WRONG SIDE OF ROAD CONSUMER FLASHED HEAD LIGHTS AND BLEW HORN, AND OTHER VEHICLE RAN HEAD-ON INTO CONSUMER'S VEHICLE. UPON IMPACT, FRONT AIR BAGS FAILED TO DEPLOY. PLEASE PROVIDE FURTHER INFORMAITON. *AK
SEAT BELTSMay 31, 2001
DRIVER'S SIDE SEAT BELT DOESN'T HOLD, IT HANGS OUTSIDE OF VEHICLE. SEAT BELT DOESN'T LOCK UP. *AK
PARKING BRAKEMay 23, 2001
CONSUMER RECEIVED A RECALL 00V349000 IN MAIL. SHE TOOK VEHICLE TO DEALERSHIP THAT INFORMED HER THAT VEHICLE WAS NOT INCLUDED IN RECALL. AFTERWARDS, SHE CALLED MANUFACTURER WHO ASSURED HER THAT BASED ON HER VIN, VEHICLE WAS INCLUDED IN RECALL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
SERVICE BRAKES, HYDRAULICMay 22, 2001
BECAUSE OF THE LOCATION OF THE HEATER OUTLET RELATIVE TO THE GAS PEDAL, I AM UNABLE TO EASILY SWITCH BETWEEN THE ACCELERATOR AND THE BRAKE PEDAL; PARTICURALY IN EMERGENCY, PANIC SITUATIONS WHERE IT IS NECESSARY TO MOVE IMMEDIATELY FROM ONE PEDAL TO THE OTHER. I HAVE SHOE SIZE 13 0OR 14. *AK
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLINGMay 14, 2001
CAR DIED OUT WHILE DRIVING AT 45MPH, ALMOST WENT OFF THE ROAD BECAUSE POWER BRAKES WENT OUT. THIS IS HAPPENING TO A LOT OF 1999-2001 MUSTANG GTS AND FORD SEEMS TO NOT KNOW HOW TO FIX IT. *AK
ENGINE AND ENGINE COOLINGMay 13, 2001
UPON RAPID DECELERATION, ENGINE STALLS. WHEN THIS OCCURS, ALL POWER ASSIST FEATURES (BRAKES, STEERING) ARE LOST. THIS HAS HAPPENED SEVERAL TIMES AND HAS BEEN DISMISSED AS "NOT ABLE TO RECREATE" BY THE DEALERSHIP.*AK
VEHICLE SPEED CONTROLMay 12, 2001
UPON DECELERATION, VEHICLE DROPS IDLE TO 400-500 RPM AND FLUCTUATES. SOMETIMES STALLS, CAUSING LOSS OF POWER STEERING, AND BRAKES. VEHICLE WAS SERVICED, REPLACED IDLE AIR CONTROL VALVE, REDUCING INTENSITY AND FREQUENCY OF PROBLEM, NOT CORRECTING IT. CAR HAS BEEN TAKEN IN FOR SERVICE THREE SEPERATE TIMES, TWICE THEY COULD FIND NOTHING WRONG WITH THE VEHICLE. UPON CONSULTING WITH OTHER 2000 MUSTANG GT OWNERS, IT IS COMMON PROBLEM. SOME VEHICLES ARE STILL STALLING HEAVILY UPON DECELERATION. IF VEHICLE STALLS, POWER BRAKES AND STEERING ARE LOST WITHOUT WARNING, POSSIBLE CAUSING AN ACCIDENT. I AM ENCOURAGING OTHERS WITH SAME PROBLEM TO REPORT TO NHSTA. THIS PROBLEM WAS REPORTED TO FORD CONSUMER RELATIONS TODAY, 5/10/01. THIS PROBLEM OCCURS ON 99-2000 MUSTANG GT WITH MANUAL TRANSMISSION.
SERVICE BRAKES, HYDRAULICMay 9, 2001
BRAKE PROBLEMS PRIOR TO ACCIDENT, BRAKES WOULD LOCK UP, AND STAYED LOCKED EVEN AFTER FOOT TAKEN OFF BRAKE PEDAL. TOOK VEHICLE TO DEALER TWICE, COULD NOT FIND ANYTHING WRONG. WHILE DRIVING ABOUT 37 MPH VEHICLE WENT OFF ROAD AND INTO CULVERT. *AK
ENGINE AND ENGINE COOLINGMay 7, 2001
CONSUMER STATES SHE HAS HAD TO TAKE VEHICLE IN FOR SEVERAL REPAIRS, SHE EXPERIENCED A BURNING SMELL AND SMOKE COMING FROM THE ENGINE, WHICH RESULTED IN OIL GETTING ON THE ENGINE DUE TO DEALER LEAVING THE OIL CAP OFF, ALSO WATER PUMP HAD TO REPLACED, AS WELL AS THE ROCKER ARM GASKET. *JB
VISIBILITYMay 7, 2001
CONSUMER HAD TO REPLACE WINDSHIELD. *JB
LATCHES/LOCKS/LINKAGESMay 7, 2001
CONSUMER HAD TO REPLACE HOOD LATCH. *JB
SERVICE BRAKES, HYDRAULICMay 7, 2001
CONSUMER STATES BRAKES WERE GRINDING AND THERE WAS AN ODOR THAT SMELLED LIKE BRAKES WERE BURNING. *JB
ENGINE AND ENGINE COOLINGMay 7, 2001
CONSUMER STATES THERE WAS A LOUD CRANKING NOISE UNDER THE VEHICLE, DEALER REPLACED THE MOTOR MOUNTS. *JB
POWER TRAINMay 7, 2001
CONSUMER STATES THERE WAS A BURNING SMELL IN VEHICLE, DEALER REPLACED THE SOFT CLUTCH. *JB
EQUIPMENTMay 7, 2001
CONSUMER STATES THE PONY EMBLEM HAD TO BE REPLACED ON VEHICLE. *JB
SEATSMay 4, 2001
WHILE DRIVING NO MORE THAN 2 MPH WHEN PASSENGER'S SEAT COLLAPSED WITH A PASSENGER IN IT WITHOUT PRIOR WARNING. *AK THE INCIDENT RESULTED IN A MINOR ACCIDENT. THE MANUFACTURER DENIED ANY FACTORY DEFECT. *YH
LATCHES/LOCKS/LINKAGESMay 2, 2001
THE ENGINE HOOD FLEW OPEN ON THE HIGHWAY AND CAUSED EXTENSIVE DAMAGE TO THE VEHICLE. THE HOOD WAS AN AFTERMARKET HOOD MADE BY STEEDA.*AK
STRUCTUREApril 30, 2001
MANY ROOFS ON THE DEALERSHIP LOT ARE SEPARATING.*AK
SUSPENSIONApril 23, 2001
REAR END MAKES A LOUD HOWLING NOISE THAT SOUNDS LIKE WIND NOISE. CAN ONLY HEAR IT WHEN COASTING BETWEEN 60 AND 35 MPH, ONLY IN 3.8 ENGINE VEHICLE. *AK
POWER TRAINApril 23, 2001
TRANSMISSION IS MAKING A TICKING NOISE AT INITIAL TAKE OFF.*AK
TIRESApril 18, 2001
PASSENGER SIDE TIRE BLEWOUT WHILE MY DAUGHTER WAS DRIVING IN THE RAIN ON I-20. I CONTACTED TWO GOODYEAR DEALERS WHO BOTH TOLD ME THAT THE GOODYEAR EAGLE GA WAS WEARING OUT ABNORMALLY FAST ON MUSTANGS. TWO OF THE TIRES ONLY HAD 3/32 OF TREAD REMAINING A( DOT NUMBER: )
POWER TRAIN,VEHICLE SPEED CONTROLApril 16, 2001
WHEN VEHICLE IS PUT INTO GEAR, FROM PARK TO DRIVE/REVERSE, AND WHEN VEHICLE COMES TO A STOP, IT WILL ACCELERATE SUDDENLY FOR A MOMENT, THEN STOP. THIS HAPPENS MOSTLY DURING COLD WEATHER CONDITIONS, AND WILL HAPPEN FROM 25 TO 50 PERCENT OF THE TIME. DEALERSHIP COULD NOT DETERMINE ANY DEFECT. A SECOND DEALERSHIP REPLACED TORQUE CONVERTER, AND VERIFIED THAT THERE WAS A PROBLEM. IT WAS A POSSIBLE SOFTWARE DEFECT - NO UPGRADE AVAILABLE TO REPAIR DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
ENGINE AND ENGINE COOLINGApril 9, 2001
FUEL CONSUMPTION IS NOT WHAT IT SHOULD BE, VEHICLE IS A 6CYL, 3.8 LTR ENGINE, 15GL TANK, CONSUMER GETS 200-210 MILES PER TANK, NOT 320-340 AS OWNER'S MANUAL STATES. VEHICLE HAS BEEN TO DEALER 4 TIMES FOR THIS, CANNOT REMEDY. TWICE VEHICLE WAS PICKED UP BY CONSUMER AND VEHICLE HAD BEEN DENTED WHILE AT DEALER.*AK
SEATSApril 9, 2001
UPON EXITING THE VEHICLE THE CONSUMER CONSTANTLY GETS AN ELECTRIC SHOCK, THIS MAY BE CAUSED BY THE SEAT MATERIAL IN THE VEHICLE. NLM
VEHICLE SPEED CONTROLApril 5, 2001
IDLE SET TOO HIGH AT STOP LIGHT IDLES UP TO 2000, JERKS FORWARD, DEALERSHIP UNABLE TO FIX. *AK
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLINGMarch 24, 2001
VEHICLE WILL INTERMITTENTLY STALL WHEN I AM ATTEMPTING TO COME TO A STOP. WHEN THIS HAPPENS I LOSE MY POWER BRAKES AND THIS HAS CAUSED ME TO HAVE TO SWERVE TO AVOID HITTING THE CAR IN FRONT OF ME. THIS HAS HAPPENED AT LEAST 6 TIMES. DEALER REPLACED FUEL PUMP THE FIRST TIME. THE SECOND TIME THE IDLE AIR CONTROL VALVE. AND THIRD THE SAME IAC VALVE. IT WILL STILL STALL. I BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE AND AM FILING THE LEMON LAW.*AK
AIR BAGSMarch 20, 2001
CONSUMER WAS BACKING UP, HIT A CURB, AND THEN WENT FORWARD ALL AT LESS THEN 10 MPH. WHEN VEHICLE WENT FORWARD, DRIVER'S AIRBAG DID NOT DEPLOY. FORD INFORMED CONSUMER THAT AIRBAG SHOULD HAVE DEPLOYED IN THIS CASE
ENGINE AND ENGINE COOLINGMarch 20, 2001
ENGINE STALLED.ENTIRE POWER WOULD GO DOWN. VEHICLE WILL BEGIN TO STALL WITHOUT PRIOR WARNING AT ANY SPEED. VEHICLE HAS BEEN TAKEN TO THE DEALER ON NINE DIFFERENT OCCASIONS, BUT OMPUTER DID NOT SHOWN ANY SIGNS. DEALER HAS NOT PROVIDED ANY TYPE OF REMEDY.*AK
AIR BAGSMarch 15, 2001
WHILE DRIVING ABOUT 35-40 MPH IN SLIPPERY ROAD CONDITIONS CONSUMER HIT 2 TREES AND DITCH HEAD-ON. CONSUMER HIT HER HEAD ON STEERING WHEEL AND NEEDED 18 STITCHES. NEITHER AIRBAG DEPLOYED. VEHICLE WAS TOTALLED.*AK
ELECTRICAL SYSTEM,TIRESMarch 15, 2001
EMERGENCY FLASHERS CANNOT BE USED FOR MORE THAN A FEW MINUTES WITHOUT OVERHEATING THE COMPONENT THUS CAUSING A COMPLETE FAILURE OF EMERGENCY FLASHERS, TURN, PARKING, BRAKE LIGHTS,RUNNING LIGHTS. TIRES DEVELOP MAJOR CUPPING AND FEATHERING THUS CAUSING SEVERE BOUNCE AND VIBRATIONS IN THE STEERING AND HANDLING. (DOT NUMBER: 71532B TIRESIZE: 19.5)
PARKING BRAKEMarch 5, 2001
CONSUMER WAS COMING OUT OF A DRIVEWAY AND APPLIED EMERGENCY BRAKE, AND IT FAILED, CAUSING AN ACCIDENT . DEALERSHIP AWARE OF PROBLEM. *AK
ELECTRICAL SYSTEMMarch 2, 2001
WHILE TRAVELING AND WITHOUT ANY INDICATION VEHICLE CAME TO A COMPLETE STOP. VEHICLE WAS SERVICES. TECH STATED DISTRIBUTOR NEEDED TO BE REPLACED. *AK THE ELECTRICAL BRAIN/COMPUTER FAILED AND THE VEHICLE STOPPED ABRUPTLY. *YH
SERVICE BRAKES, HYDRAULICFebruary 27, 2001
WHEN ATTEMPTING TO APPLY BRAKES A LOUD POPPING SOUND IS EMITTED. SPEED AT TIME OF BRAKING IS NOT A FACTOR. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *AK
ENGINE AND ENGINE COOLINGFebruary 26, 2001
WHILE DRIVING FUMES WOULD COME INSIDE THROUGH PASSENGER'S COMPARTMENT. THIS WOULD CAUSE DRIVER TO GET HEADACHS & NAUSEA. FUMES WERE CARBON MONOXIDE. HAVE TAKEN TO DEALERSHIP 3 TIMES, EACH TIME MECHANIC COULD NOT SOLVE PROBLEM. *AK THE DEALER COULD NOT FIX THE PROBLEM BUT THE FUME CREATED CONSIDERABLE HEALTH PROBLEMS TO THE CONSUMER. *YH
POWER TRAIN,ELECTRICAL SYSTEMFebruary 21, 2001
THIS IS WRONG OF FORD NOT TO CORRECT THIS PROBLEM. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
POWER TRAINFebruary 14, 2001
FROM PURCHASE, HAD PROBLEM WITH NOISES EMINNATING, WE THOUGHT, FROM THE TRANSMISSION. ALSO, UNDER CERTAIN CIRCUMSTANCES, USUALLY AFTER DOWNSHIFTING FROM 5TH TO 4TH AND THEN ACCELERATING, WILL JUMP OUT OF 4TH GEAR. BUT, BIGGEST CONCERN HAS BEEN A TERRIFIC VIBRATION FROM BENEATH THE CAR AND IN THE CONSOLE WHICH, ON ONE OCCASION, DISPLACED THE PLASTIC COVER ON THE INSTRUMENT PANEL. TOOK VEHICLE TO VARIOUS FORD DEALERS IN CARSON CITY AND RENO, NEVADA AND STATELINE, CA. ALTHOUGH NOISE OBVIOUS, DEALERS UNABLE TO DUPLICATE PROBLEM. SEVERAL MONTHS AGO, THE NOISE BECAME VERY LOUD, AT WHICH TIME A DEALER REPLACED PARTS, UNKNOWN, IN THE DIFFERENTIAL. WE CONTINUED TO HAVE THE SAME PROBLEMS AND MORE RECENTLY, THE FORD DEALERSHIP IN CARSON CITY FOUND A "TECHNICAL" WHICH COVERED A CLUTCH PROBLEM. THE MUSTANG IS IN THE DEALERSHIP NOW (SINCE MONDAY) AT WHICH TIME CLUTCH PARTS ARE TO BE REPLACED AND THE TRANSMISSION IS ALSO TO BE CHECKED FOR PROBLEMS. PERHAPS OUR CONCERNS WILL BE ADDRESSED, BUT WE HAVE BEEN COMPLAINING FOR APPROXIMATELY 25,000 MILES. OUR CONCERN HAS BEEN FOR A "LOCKED UP" TRANSMISSION AND THE POSSIBILITY OF AN ACCIDENT. NO ACCIDENT HAS OCCURRED AT THIS POINT. *AK
POWER TRAINFebruary 6, 2001
WHILE TRAVELING AND SHIFTING GEARS VEHICLE GETS STUCK IN REVERSE. CONUSMER HAS TO TURN VEHICLE OFF TO SHIFT GEARS. DEALER AND MANUFACTURER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *AK
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROLJanuary 31, 2001
ENGINE STALLS WHEN FULL BRAKING APPLIED AT HIGHWAY SPEEDS, CAUSING SUDDEN LOSS OF POWER ASSISTED STEERING AND BRAKING. 2 SEPERATE INSTANCES. DEALER CHECKED AND FOUND NOTHING NOTEABLE, MADE MINOR ADJUSTMENT TO THROTTLE SETTINGS. 1 WEEK LATER, SECOND INSTANCE OCCURRED, MOTOR DYING 3 TIMES. DRIVER FORCED TO PLACE MANUAL TRANSMISSION IN NEUTRAL, DEPRESS CLUTCH, AND RESTART MOTOR, WHICH RESTARTED EACH TIME, BUT FORCED DRIVER TO ATTEMPT TO START CAR, CONTROL CAR, AND STOP CAR SIMULTANIOUSLY.*AK
SEATSJanuary 21, 2001
LEATHER SEATS AT 2000 MILES ARE DETERIATING, LOOK LIKE THEY HAVE 120,000 MILES. I HAVE SPOKEN TO THE DEALER WHO SAYS IT IS NORMAL FOR MUSTANGS, I HAVE SPOKEN WITH OTHER MUSTANG OWNERS & THEY SAY THERES IS THE SAME. EITHER THEY USE AN INFERIOR GRADE OF LEATHER OR AS OTHERS HAVE TOLD ME IT IS THE CONSTRUCTION OF THE SEAT WHICH CAUSES THE FOAM TO DETERIATE.*AK
PARKING BRAKEJanuary 18, 2001
WHILE CAR WAS PARKED IN A PARKING LOT WITH EMERGENCY BRAKES ON VEHICLE ROLLED INTO ANOTHER PARKED CAR. *AK
SERVICE BRAKES, HYDRAULICJanuary 16, 2001
WHILE DRIVING BRAKING SYSTEM MALFUNCTIONED, CAUSING NO BRAKING ABILITY, ANDRESULTING IN A CRASH. NO PRIOR PROBLEMS WITH BRAKING SYSTEM. PLEASE PROVIDE FURTHER INFORMATION.*AK
WHEELSJanuary 11, 2001
WHILE DRIVING THE VEHICLE, THE WHEEL ON THE DRIVER'S SIDE FRONT FELL OFF, CAUSING DRIVER TO LOSE CONTROL AND CRASH. *CJ
PARKING BRAKEJanuary 10, 2001
AFTER PARKING VEHICLE CONSUMER WAS TOLD THAT IT HAD ROLLED INTO ANOTHER VEHICLE.PARKING BRAKE WAS ENGAGED. CONSUMER DID RECEIVE RECALL NOTICE 00V349000 FOR THIS PROBLEM, BUT ACCIDENT HAPPENED BEFORE APPOINTMENT. *AK
SEAT BELTSJanuary 10, 2001
SEAT BELT GET STUCK. SAME SYMPTOMS AS RECAL # 99V250000. *AK
SUSPENSION,SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,ENGINE AND ENGINE COOLING,POWER TRAINJanuary 9, 2001
CAR SINCE NEW HAS HAD A MULTITUDE OF FAILURES TO INCLUDE THE TOTAL FAILURE OF THE PARKING BRAKE, TOTAL EVACUATION OF THE MASTER BRAKE CYLINDER OF FLUID, BRAKE GO TO THE FLOOR, CLUTCH ASSEMBLY VIBRATES TO THE POINT IT IS AUDABLE IN THE CAR AND CAN BE FELT IN THE CONTROLS, REAR END CLAUNKS, THE BODY IS MISS ALLIGNED, ENGINE MISSES AT IDLE, THESE ARE ALL PROBLEMS SINCE NEW, FORD HAS JUST LOOKED AT THE CAR FOR THE FIFTH TIME AND HAS FAILED TO RESPOND TO MAJOR SAFETY ITEMS.
PARKING BRAKEJanuary 9, 2001
DEALERSHIP DOES NOT HAVE PARTS TO CORRECT RECALL CAMPAIGN (00V-349). *CJ
STRUCTUREJanuary 7, 2001
ON 6/22/2000, I PURCHASED A NEW FORD MUSTANG GT FROM GALPIN MOTORS (LA, CA). APPROXIMATELY SIX WEEKS LATER, I TOOK THE CAR IN FOR AN OIL CHANGE AT ANOTHER FORD DEALERSHIP. WHILE AT THIS DEALERSHIP, THEY SHOWED ME THE UNDERCARRIAGE OF THE CAR. IT WAS CORRODING AT A PROGRESSIVE RATE. THE CAR WAS MANUFACTURED IN DECEMBER 1999. I IMMEDIATELY DROVE TO GALPIN MOTORS AND WAS ADVISED THAT THEY WOULD NOT ROLL BACK OR BUY BACK THE CAR. THEIR POSITION IS THAT THE CORROSION CAN BE CLEANED UP BY THE USE OF STEEL WOOL. I AM CONCERNED THAT PARTS ON THE UNDERCARRIAGE OF THE CAR MAY CAUSE A SAFETY HAZARD AS TIME CONTINUES. THE DEALERSHIP VIEWED THE CAR AND STATED THAT IT WAS SIMPLY SURFACE RUST. MY CONTENTION IS THAT THE CAR SHOULD NOT BE IN THIS STATE 7 MONTHS AFTER THE DATE OF MANUFACTURE. OBVIOUSLY, I WAS NOT AWARE OF THIS PROBLEM, AND I WOULD HAVE NEVER PURCHASED THIS CAR IF THIS PROBLEM HAD BEEN DISCLOSED TO ME. AS A RESULT OF AN ARBITRATION PROCESS, THE DEALERSHIP HAS TO REPLACE THE ENTIRE STAINLESS STEEL EXHAUST SYSTEM AND UNDERCOAT THE BOTTOM OF THIS VEHICLE. UNFORTUNATELY, I WAS TOLD BY THE SERVICE MANAGER THAT ONLY EIGHTY PERCENT OF THE RUST CAN BE CLEANED UP. THE CAR IS CURRENTLY AT THE DEALERSHIP FOR REPAIR. THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *AK
SERVICE BRAKES, HYDRAULIC,PARKING BRAKEJanuary 7, 2001
BRAKES FAILED RESULTING IN THREE ACCIDENTS AND THE EMERGENCY BRAKE FAILS INTERMITTENTLY. NLM
FUEL SYSTEM, GASOLINEJanuary 7, 2001
FUEL SYSTEM FAILED. NLM
POWER TRAINJanuary 6, 2001
VEHICHLE HAS HAD A VIBRATION SINCE IT WAS NEW. THE DEALER ASSURED ME THAT IT COULD BE REPAIRED. I HAVE HAD THE VEHICLE BACK TWICE. THE VIBRATION IS IN 3RD GEAR AND 5TH GEAR. THE VIBRATION IN 3RD GEAR IS FROM 2,000-3,000 RPMS. IN 5TH GEAR, IT IS FROM 1,200-2,100 RMPS. THE DRIVE SHAFT HAS BEEN REPLACED. WHEELS AND TIRES CHECKED OKAY. TIRES AND WHEELS BALANCED OKAY. THE DRIVESHAFT RUNOUT CHECKED. DRIVESHAFT ROTATE AND RECHECK RUNOUT. CHECKED AND REPLACED REAR AXLE. SHAFT ASSEMBLY REAR AXLE REPLACED. THE VIBRATION STILL PERSISTS. I'M CONSIDERING A BUY-BACK. I DON'T KNOW WHAT MY OPTIONS ARE. COULD YOU ADVISE?*AK
POWER TRAINJanuary 4, 2001
CPNSUMER WAS TRAVELING ABOUT 55MPH ON HIGHWAY AND APPLIED BRAKES BECAUSE HE WAS COMING TO A STAND STILL. VEHICLE WAS IN THIRD GEAR, AND THE RPMS STARTED GOING DOWN. CONSUMER SHIFTED GEAR INTO NEUTRAL, AND VEHICLE CUT OFF WITHOUT PRIOR WARNING. DEALERSHIP WAS AWARE OF PROBLEM.*AK
ELECTRICAL SYSTEMJanuary 1, 2001
THIS IS THE SECOND SALEEN THAT WE KNOW OF THAT THE IDENTICAL PROBLEM OCCURRED, CAR # 0208 AND MINE # 0594, BOTH DUE TO THE ELECTRICAL WIRING HARNESS. I'VE CONTACTED SALEEN, DOWNS FORD AND AN ATTORNEY FOR HELP. SALEEN TOLD ME THEY DON'T KNOW OF THIS EVER HAPPENING BEFORE ME, I HAVE DOCUMENTS, NAME AND TELEPHONE NUMBER OF OTHER PARTY. *AK
VEHICLE SPEED CONTROLDecember 26, 2000
VEHICLE IDLES TOO LOW, DEALER CAN'T ADJUST IT. *AK
STEERINGDecember 23, 2000
RACK AND PINION BOOT CAUGHT ON FIRE, BURNED THE HOOD INSULATION, PLASTIC BOOT AND PART OF THE RIGHT FRONT FENDER
PARKING BRAKEDecember 18, 2000
EMERGENCY BRAKE FAILED, VEHICLE ROLLED WHEN THE CLUTCH WAS PRESSED TO START THE VEHICLE, THE BRAKES WOULD NOT WORK UNTIL VEHICLE WAS RUNNING. *SLC
EXTERIOR LIGHTINGDecember 14, 2000
BACK UP LIGHTS ARE NOT OPERABLE. WHEN CONSUMER IS BACKING UP LIGHTS ARE NOT WORKING.ALSO, PARKING BRAKES DO NOT HOLD. DEALERSHIP WAS AWARE OF PROBLEM. *AK
POWER TRAINDecember 13, 2000
WHILE DRIVING AT 35 AND 40 MPH CONSUMER HEARD A NOISE, REAR AXLE BROKE. *AK
AIR BAGSDecember 12, 2000
MY WIFE (DONNA) ON HER WAY HOME FROM WORK BECAME INVOLVED IN AN ACCIDENT WHERE THE AIR BAGS DID NOT DEPLOY WHEN THEY SHOULD HAVE. SHE WAS CLIPPED ON THE LEFT REAR QUARTER PANEL WHICH SPUN HER AROUND CAUSING A SECOND SUV TO IMPACT THE DRIVERS DOOR PUSHING HER AND FLIPPING HER UNTIL SHE IMPACTED A CEMENT BARRIER BETWEEN OPPOSITE TRAVELED LANES. THE IMPACT AT THE BARRIER WAS STONG ENOUGH THAT IT PUSHED THE RADIATOR AGINST THE MOTOR AND THE MOTOR TOWARD THE FIREWALL. FORTUNATELY SHE WAS NOT SERIOUSLY INJURED AND THE AIR BAGS WERE NOT NEEDED, BUT WHAT IF THAT CEMENT BARRIER HAD NOT BEEN THERE AND SHE WOULD HAVE SKIDDED INTO ONCOMING TRAFFIC WHERE THE AIR BAGS WOULD HAVE BEEN A CONTRIBUTING FACTOR IN SAVING HER LIFE? *AK
TIRESDecember 9, 2000
TWO OF THE FOUR TIRES ALMOST FELL APART WITH ONLY 7K MILES OF NORMAL DRIVING. THESE WERE THE REARS. THE FRONTS LOOK TERRIBLE AND LOSE AIR. I HAD TO REPLACE THE TWO REARS AS ONE BLEW OUT.*AK (TIRESIZE: P225/55R16)( DOT NUMBER: TIRE SIZE: P225/55R16 )
TIRESDecember 9, 2000
TWO OF THE FOUR TIRES ALMOST FELL APART WITH ONLY 7K MILES OF NORMAL DRIVING. THESE WERE THE REARS. THE FRONTS LOOK TERRIBLE AND LOSE AIR. I HAD TO REPLACE THE TWO REARS AS ONE BLEW OUT.*AK( DOT NUMBER: TIRE SIZE: P225/55R16 )
VEHICLE SPEED CONTROLDecember 8, 2000
CAR IS IRRATIC AND ENGAGES INTO CRUISE CONTROL AND OUT OF CRUISE CONTROL WHENEVER. *AK
SERVICE BRAKES, HYDRAULICNovember 9, 2000
WHEN BRAKING WHILE MAKING A SHARP TURN IN EITHER DIRECTION, BRAKES WILL VIBRATE VIOLENTLY AND FAIL TO STOP THE CAR. WHEN REAPPLIED THE BRAKES OPERATE AS INTENDED. HAS HAPPENED FOUR TIMES AND I HAD THE DEALER LOOK INTO PROBLEM WHEN VEHICLE WAS IN SERVICE FOR AN UNRELATED PROBLEM. DEALER REPORTED THAT THEY FOUND NOTHING WRONG WITH THE BRAKES. *AK
STRUCTURENovember 9, 2000
THE FRAME CROSS MEMBER BOLT IS MISSING, THE CONSUMER NOW NOTICES VEHICLE PULLS TO THE RIGHT AT UNEXPECTED STOPS. *SLC
UNKNOWN OR OTHERNovember 9, 2000
THE FRONT CARPET BY THE GAS PEDAL WORE OUT AND WAS REPLACED, THE CARPET IS WEARING OUT AGAIN. *SLC
SUSPENSIONNovember 9, 2000
WHEN DRIVING ON ROUGH ROADS, CONSUMER HEARS LOOSE BOLTS AND STRUTS VIBRATING AND RATTLING. *SLC
STRUCTURENovember 9, 2000
WINDSHIELD STRUCTURE VIBRATES VIOLENTLY ON CERTAIN ROADS ALLOWING THE CONVERTIBLE TOP TO COME UNLATCHED AND FLIP UP. *SLC
STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEMNovember 7, 2000
WHEN APPLYING BRAKES GEAR SKIPPED AND AND BRAKES BECAME LOOSE. NO BRAKING POWER. ALSO, CONSUMER WAS HAVING ELECTRICAL PROBLEMS WHICH CAUSED DEFECTS IN THE ALARM.*AK
PARKING BRAKENovember 7, 2000
CAR WAS PARKED AND NOT OCCUPIED WHEN IT ROLLED BACKWARDS OFF THE PARKING LOT AND HIT A TREE, FAIRFIELD ALABAMA POLICE REPORT TAKEN BY OFFICE R.M. STIDMAN. INSURANCE REPORT; AMERICAN COMMERCE INSURANCE COMPANY, 1-800-733-8207, CASE WORKER ANGELA. *AK
SERVICE BRAKES, HYDRAULICNovember 6, 2000
CAR WAS PARKED IN DRIVEWAY. MANUAL TRANSMISSION WAS IN GEAR AND PARKING BRAKE SET. DRIVEWAY IS APPROXIMATELY 30 DEGREE INCLINE. AUTO ROLLED ON ITS OWN APPROX 40 FT DOWN DRIVEWAY ANH HIT A TREE. FORD FAILED TO ACCEPT ANY DEFECT RESPONSIBILITY IN MAY. TODAY I READ THAT FORD IS RECALLING MUSTANG BRAKES AND THERE HAVE BEEN NO REPORTED INCIDENTS. I HAVE BEEN UNABLE TO GET FORD TO ACKNOWLEDGE ANY RESPONSIBILITY.*AK
PARKING BRAKENovember 6, 2000
CAR PARKED IN GARAGE, IN GEAR WITH EMERGENCY BRAKE ENGAGED. WHILE UNATTENDED, CAR ROLLED DOWN 200 FOOT STEEPLY SLOPED DRIVEWAY, MISSING OTHER PARKED CAR, KNOCKING DOWN TREE AND ROLLING INTO DRAINAGE DITCH THIS SIDE AND THEN THE OTHER SIDE OF STREET. NO ONE STRUCK, INJURED OR KILLED, BUT DAUGHTER AND BABY COMING HOME JUST MISSED BEING HIT. EXTENSIVE BODY DAMAGE REQUIRING MINIMUM OF 3 SEPARATE TRIPS TO AUTO BODY SHOP. CAR IS STILL NOT PROPERLY ALIGNED AND CONVERTIBLE ROOF NEEDS MORE WORK. CONCERNED ABOUT RECENTLY ANNOUNCED MUSTANG RECALL FOR PARKING BRAKE FAILURES AND SAFETY OF CONTINUING TO DRIVE AND PARK THIS CAR.*AK
POWER TRAINNovember 1, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE SPEED CONTROLNovember 1, 2000
CAR STALLS AFTER PUTTING IN THE CLUTCH OR SHIFTING TO NEUTRAL SOMETIMES. I LOSE ALL POWER STEERING AND BRAKES CAUSING ME TO MISS STOP SIGNS, CANNOT CORNER DUE TO LOSS OF STEERING ETC. FORD KNOWS IT HAS A PROBLEM WITH 1999 AND 2000 MUSTANG GT BUT HAS NO FIX AND IS TELLING THE DEALERS TO DO NOTHING!!!!! MY FAMILY'S AND MY LIFE ARE IN DANGER AND I FEEL AS THOUGH THIS SHOULD COME UNDER THE LEMON LAW. IT DOES NOT HAPPEN EVERYTIME BUT THE CAR CANNOT FIND IT'S IDLE SPEED UNTIL THE CAR IS AT A DEAD STOP. SOMETIMES IT GOES TO 1000 RPM AND SOMETIMES AS LOW AS 400 RPM AT WHICH TIME IT STALLS. *AK
ENGINE AND ENGINE COOLINGOctober 26, 2000
CONVERTER GLOWING ORANGE AND MAKING NOISES EQUIVALENT TO HAMMER HITTING METAL. HEAT CAN BE FELT COMING THROUGH DRIVER'S SIDE FLOOR BOARD TO THE POINT THAT IT FEELS AS THOUGH HEATER IS ON HIGH. WAS TOLD THIS IS NORMAL, CONVERTERS RUN UP TO 1800 DEGREES, AND SHOULD ONLY BE CONCERNED IF IT HITS 2000 DEGREES. HOW AM I SUPPOSED TO KNOW WHAT TEMPERATURE IT'S RUNNING?*AK
STEERINGOctober 26, 2000
VEHICLE RAN OFF OF ROAD ON LEFT SIDE AND STRUCK DIRT EMBANKMENT. INITIAL POINT OF IMPACT TO LEFT FRONT OF VEHICLE.*AK
SERVICE BRAKES, HYDRAULIC,TIRESOctober 23, 2000
WHILE DRIVING FRONT PASSENGER'S TIRE LOCKED UP AND VEHICLE SLID. CONSUMER HAD A FLAT SPOT IN THE TIRE.*AK
SERVICE BRAKES, HYDRAULICOctober 19, 2000
CAR WAS LEFT PARKED ON SLIGHT INCLINE WITH EMERGENCY BRAKE ENGAGED AND IN GEAR, WHEN SUDDENLY WITHOUT WARNING THE CAR BEGAN ROLLING AND HIT SIGN POST.
EXTERIOR LIGHTINGSeptember 27, 2000
CONSUMER WAS DRIVING & HEADLIGHTS WENT COMPLETELY OUT & DIDN'T COME BACK ON. WHEN PICKED UP FROM DEALER IT HAPPENED AGAIN. DEALER REPLACED THE MULTIPLE FUNCTION SWITCH, WIRING & THE HEADLAMPS. SO FAR IT HASN'T HAPPENED AGAIN. *AK
SERVICE BRAKES, HYDRAULIC,AIR BAGSSeptember 26, 2000
CONSUMER WAS TRAVELING ABOUT 42MPH ON HIGHWAY AND ANOTHER VEHICLE WAS MERGING INTO ANOTHER LANE, AND VEHICLE IN FRONT APPLIED THE BRAKES. VEHICLE IN BACK HIT, AND THERE WAS A FIVE CAR PILE UP. CONSUMER WAS THE LAST OF THE CHAIN LINK, AND DRIVER'S SIDE AIRBAG DIDN'T DEPLOY.*AK
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,EXTERIOR LIGHTING,VISIBILITYSeptember 25, 2000
EMERGENCY BRAKE LEVER STAYED UP, AND THE BRAKES WERE NOT ENGAGED. ALSO, MULTI- FUNCTION SWITCH WAS REPLACED, AND WINDSHIELD WIPERS FLUID WILL CONSTANTLY COME OUT ONTO THE WINDSHIELD. *AK
SUSPENSION,SERVICE BRAKES, HYDRAULICSeptember 25, 2000
WHILE DRIVING BACK WHEELS LOCKED ON HER, CAUSING SMOKE TO FORM INSIDE OF AUTOMOBILE. AUTOMOBILE WAS NOT DRIVEABLE.*AK THE CAUSE FOR REAR WHEEL NOISE IS DETERMINED TO BE REAR END ASSEMBLY FAILURE. *YH
AIR BAGSSeptember 20, 2000
GAS FROM AIRBAGS CAME THROUGH THE VENT AND MADE PASSENGERS ILL AND TEMPORARILY BLIND. *AK
VISIBILITYSeptember 20, 2000
DRIVERS SIDE WINDOW FALLING OFF ALIGNMENT, WINDOW NOT CLOSING PROPERLY WHEN LOWERING OR RAISING, LEFT FRONT POWER WINDOW REGULATOR REPLACED, PROBLEM CONTINUES. *AK
SERVICE BRAKES, HYDRAULICSeptember 15, 2000
CONSUMER HAS RENTED ON SEVERAL OCCASIONS AND EVERYTIME HE EXPERIENCED THE SAME PROBLEM. GAS PEDAL BEING TOO CLOSE TO BRAKE PEDAL, WHEN CONSUMER IS BRAKING FOOT IS HALF WAY ON THE ACCELERATOR. *AK
AIR BAGSSeptember 13, 2000
CONSUMER WAS TRAVELING ABOUT 35MPH ON HIGHWAY WHEN A DEER RAN IN FRONT OF VEHICLE. CONSUMER SWERVED AND LOST CONTROL OF VEHICLE. VEHICLE WENT UP TO AN ENBANKMENT. THEN VEERED INTO A CONCRETE WALL, AND HIT A REFLECTOR SIGN. VEHICLE WAS TOTALED. CONSUMER SUFFERED INTERNAL INJURIES. DUAL AIRBAGS DIDN'T DEPLOY.*AK
SEAT BELTSSeptember 11, 2000
REAR ENDED - RESTRAINT PROVIDES NO WHIPLASH PROTECTION- I FEEL IT FAILS TO MEET FEDERAL REGULATIONS.*AK
SUSPENSIONSeptember 5, 2000
BEARINGS IN REAR AXLE FAILED. SYMPTOM WAS "WHINING" NOISE LOUDEST AT 45MPH. DEALER IS REPAIRING PROBLEM UNDER WARRANTY.
SUSPENSIONSeptember 5, 2000
BEARINGS IN REAR AXLE FAILED. SYMPTOM WAS "WHINING" NOISE LOUDEST AT 45MPH. DEALER IS REPAIRING PROBLEM UNDER WARRANTY.
UNKNOWN OR OTHERAugust 30, 2000
I HAVE BROUGHT THIS VEHICLE IN FOR REPAIR 5/6 TIMES, AND IT STILL ISN'T RIGHT!
AIR BAGSAugust 17, 2000
VEHICLE WAS IN AN AUTOMOBILE ACCIDENT AT SPEED OF 35 MPH. UPON IMPACT, BOTH DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGD DID NOT DEPLOY. IT WAS A HEAD-ON COLLISION. DRIVER AND PASSENGER SUSTAINED MINOR INJUIRES.PLEASE FILL ADDITIONAL INFORMATION. *AK
STEERING,SERVICE BRAKES, HYDRAULICJuly 30, 2000
POWER STEERING FLUID LEAKING AT BRAKE BOOSTER FITTING-BOOSTER ASSEMBLY REPLACED. *AK
VEHICLE SPEED CONTROLJuly 30, 2000
ENGINE IDLE FLUCUATES BETWEEN 350 AND 1000 RPM'S DROPPING SPORADICALLY. *AK
PARKING BRAKEJuly 26, 2000
WHILE VEHICLE WAS ON A SLIDE INCLINE EMERGENCY PARKING BRAKE ENGAGED, AND VEHICLE STARTED ROLLING OUT OF DRIVEWAY. OWNER WAS ABLE TO STOP VEHICLE FROM ROLLING, BUT NOT BEFORE IT HIT ANOTHER PARKED VEHICLE. THIS WAS THE THIRD TIME THIS HAS HAPPENED SINCE VEHICLE WAS PURCHASED IN DECEMBER OF 1999. DEALER WAS NOT ABLE TO FIND ANY PROBLEM WITH THIS VEHICLE. IGNITION WAS NOT RUNNING WHEN THIS HAPPENED. *AK
SERVICE BRAKES, HYDRAULICJuly 23, 2000
HAND BRAKE RELEASES ON ITS OWN WITHOUT WARNING. PARKED CAR TODAY ON SLIGHT INCLINE AND EXITED CAR (ENGINE NOT RUNNING), HEARD A LOUD BANG (BRAKE RELEASED) AND CAR STARTED TO ROLL AWAY. WIFE WAS IN CAR AND SUCCESSFULLY GOT HER LEG OVER CONSOLE AND APPLIED FOOT BRAKE (HAND BRAKE WOULD NOT ENGAGE).*AK
AIR BAGSJuly 18, 2000
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. VEHICLE WAS TOTALLED.*AK
AIR BAGS,SEAT BELTSJuly 11, 2000
A FRONTAL COLLISION OF 15 OR MORE MPH; ESTIMATED $7,000 OF DAMAGES TO THE FRONT OF THE VEHICLE, AND BOTH AIR BAGS FAILED TO DEPLOY. ALSO, PASSENGER SEAT BELT FAILED TO LOCK PROPERLY; MANUFACTURER NOTIFIED. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
ELECTRICAL SYSTEMJune 29, 2000
SMOKE WAS NOTICED COMING FROM STEERING COLUMN WHILE DRIVING. DEALER HAS BEEN CONTACTED.*AK
ENGINE AND ENGINE COOLINGJune 28, 2000
CONSUMER WAS TRAVELING ABOUT 45MPH ON THE HIGHWAY, APPLIED CLUTCH AND POWER WENT OUT. NO POWER STEERING/NO BRAKES. NO PRIOR WARNING. VEHICLE JUST STOPPED. VEHICLE WAS AT THE DEALERSHIP . MECHANIC COULD NOT DUPLICATE THE PROBLEM ON THE DIAGNOSTIC MACHINE.*AK
POWER TRAINJune 21, 2000
WHILE CONSUMER'S WIFE WAS DRIVING ON FREEWAY AT 65 MPH REAR AXLE BROKE AND BACK LEFT TIRE BROKE OFF. VEHICLE TAKEN TO DEALER FOR REPAIRS, FORD DENIED WARRANTY. *AK *ML
POWER TRAINJune 16, 2000
THERE IS ALOT OF HISSING, GRINDING AND WHINNING NOISES COMING FORM THE TRANSMISSION (2 HAVE BEEN REPLACED), CLUTCH ASSEMBLY AND DRIVELINE (DRIVESHAFT) AREA, DEALER HAS ATTEMPTED REPAIR 4 TIMES BUT HAS BEEN UNSUCCESSFUL. NLM
POWER TRAINJune 16, 2000
THERE IS ALOT OF HISSING, GRINDING AND WHINNING NOISES COMING FORM THE TRANSMISSION (2 HAVE BEEN REPLACED), CLUTCH ASSEMBLY AND DRIVELINE (DRIVESHAFT) AREA, DEALER HAS ATTEMPTED REPAIR 4 TIMES BUT HAS BEEN UNSUCCESSFUL. NLM
STEERING,POWER TRAINJune 13, 2000
SUBSTANTIALLY LOUD SWIRLING, HISSING, GRINDING, WHINNING NOISES FROM THE TRANSMISSION, CLUTCH, AND DRIVELINE (DRIVE SHAFT) AREA. FOUR (4) TIMES WITH SAME PROBLEM. VEHICLE WITH DEALER AS OF MAY 24, 2000 TILL PRESENT.
TIRESJune 11, 2000
WHILE THE CAR WAS BEING DRIVEN ON A HIGHWAY, THE TIRE SUDDENLY SHREDDED AND CAME OFF THE RIM AT A 45 DEGREE ANGLE. WHEN THE CAR WAS BROUGHT TO THE DEALER THE NEXT MORNING, THE SALESMAN TOLD MY HUSBAND THAT THIS WAS THE THIRD TIME THAT HE KNEW OF THAT TIRE SUDDENLY COMING APART. WHILE THE CAR WAS AT THE DEALERSHIP ANOTHER MUSTANG, WITH ONLY 500 MILES, EXPERIENCED THE SAME THING , AFTER NOTICING A BUBBLE IN THE TIRE. WHILE PULLING OFF THE ROADWAY, AT LESS THAN 5MPH, HIS TIRE DISINTEGRATED. *AK( DOT NUMBER: ? TIRE SIZE: P225/55R16 )
AIR BAGSJune 9, 2000
WHILE TRAVELING AT ABOUT 35 MPH, ANOTHER CAR COMING IN OPPOSITE DIRECTION WAS MAKING A TURN AT ABOUT 20 MPH, AND HIT CONSUMER'S VEHICLE HEAD-ON TOWARDS FRONT LEFT SIDE. UPON IMPACT, NEITHER AIRBAG DEPLOYED. *AK
SEAT BELTSJune 5, 2000
I AM 5' TALL. THE SHOULDER BELT CROSSES AT MY NECK AND THERE IS NO WAY TO REDESIGN THE SEAT BELT EQUIPMENT TO ACCOMODATE THE IMPROPER SHOULDER BELT FIT. *AK
PARKING BRAKEJune 2, 2000
EMERGENCY BRAKE FAILURE CAUSED THE VEHICLE TO ROLL FORWARD RESULTING IN DAMAGE TO THE GARAGE DOOR, THE DRIVER SIDE DOOR OF THE VEHICLE, MIRROR, SIDE WINDOW AND INSIDE DOOR PANEL. YH
SERVICE BRAKES, HYDRAULICMay 30, 2000
WHILE DRIVING BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE, WHICH MAY CAUSE A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
TIRESMay 26, 2000
WHEN DRIVING BETWEEN 50-60 MPH WITH THE CONVERTIBLE TOP DOWN REAR PASSENGER SIDE GOODRICH TIRES EXPLODED. ALSO, TIRES HAS CAME OF THE RIM AT A 45 DEGREE ANGLE. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
PARKING BRAKEMay 21, 2000
EMERGENCY BRAKE WAS PULLED AND THE CAR WAS IN FIRST THEN A POP WAS HEARD AND THE CAR STARTED ROLLING AND LANDED IN A RIVER
AIR BAGSMay 19, 2000
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 15 MPH, AND THE AIRBAGS DID NOT DEPLOY. MANUFACTURER HAS BEEN NOTIFIED. *AK
ENGINE AND ENGINE COOLINGMay 4, 2000
VEHICLE WAS LEAKING OIL FROM UNDERNEATH THE HOOD. ALSO, CONSUMER WAS TRAVELING ABOUT 65MPH AND LOOKED THOUGH REARVIEW MIRRIOR AND NOTICED BLACK SMOKE COMING FROM THE EXHAUST PIPE. *AK
PARKING BRAKEMay 4, 2000
PARKING BRAKE FAILURE CAUSED THE VEHICLE TO ROLL DOWN AND CRASH. YH
PARKING BRAKEMay 4, 2000
PARKING BRAKE FAILURE CAUSED THE VEHICLE TO ROLL DOWN AND CRASH. YH
TIRESMay 3, 2000
LOTS OF WIND NOISE, TIRES OUT OF ROUND
AIR BAGSMay 2, 2000
WHEN VEHICLE WAS INVOLVED IN A HEAD ON CRASH, TRAVELING UNDER 25 MPH, THERE WAS NO DEPLOYMENT OF DRIVER'S SIDE OR PASSENGER'S SIDE AIR BAGS. NOT SURE IF VEHICLE WAS TOTALLED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
POWER TRAINApril 23, 2000
REAR DIFFERENTIAL PRODUCES A WHINNING NOISE AT SPEEDS OF BETWEEN 55-60 MPH. FIVE OTHER NEW 2000 MUSTANGS WERE DRIVEN AND ALL PRODUCED THE SAME WHINNING NOISE. *AK
STEERING,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROLApril 20, 2000
WHEN I COME TO COMPLETE STOPS, (E.G. @ A RED LIGHT) THE TACHOMETER SLOWLY RISES TO 3,000 - 3,500 RPM'S AND THE ENGINE COMPARTMENT SHAKES AND ROARS AS IF I AM ACCELERATING. THIS HAS OCCURRED AT LEAST 35 TIMES SINCE THE ORIGINAL OCCURRENCE ON 12/19/1999. I HAVE NOT DRIVEN THE VEHICLE SINCE 02/29/1999. THE CAR HAS BEEN TO TWO FORD DEALERSHIPS SIX TIME TO FIX THE PROBLEM. THE FOLLOWING ITEMS HAVE BEEN REPLACED: AIR BYPASS VALVE, IAC (3 TIMES - THEY CLAIMED EACH ONE, INCLUDING THE ORIGINAL WAS FAULTY), ON BOARD COMPUTER. YET THE PROBLEM STILL PERSISTS. FORD HAS FINALLY AGREED TO REACQUIRE MY VEHICLE. I HAVE SPOKEN TO OTHER 2000 MUSTANG GT OWNERS (ALL WITH VEHICLES BUILT IN 09/1999) THEY ALSO HAVE IDLE ISSUES. THE TWO I HAVE SPOKEN WITH HAVE A REVERSE PROBLEM. THEIRS IDLE SO LOW, THE VEHICLE STALLS. I THINK FORD SHOULD LOOK INTO THE GT'S THAT WERE BUILT EARLY IN THE MODEL YEAR. I HAVE NOT HEARD OF ANYTHING WITH THE GT'S BUILT LATER IN THE YEAR. *AK
STRUCTUREMarch 29, 2000
CONVERTIBLE TOP IS POORLY FIT DUE TO UNATTACHED WIRE. YH
VISIBILITYMarch 29, 2000
REAR WINDOW DEFOGGER INOPERATIVE DUE TO UNCONNECTED WIRE DURING ASSEMBLY. YH
STEERINGMarch 29, 2000
DIFFERENTIAL IS HOWLING DUE TO RING AND PINION FAILURES. YH
VISIBILITYMarch 29, 2000
FRONT PASSENGER WINDOW FALLS OFF OF TRUCK DUE TO MISALIGNMENT. YH
STRUCTUREMarch 29, 2000
A PILLAR COVER BECAME LOOSE. YH
LATCHES/LOCKS/LINKAGESMarch 29, 2000
HOOD RELEASE IS EXTREMELY HARD TO OPERATE DUE TO MISALIGNMENT AND LACK OF LUBRICATION. YH
SEATSMarch 29, 2000
PASSENGER SEAT IS HARD TO SLIDE. YH
SUSPENSIONMarch 29, 2000
CREAKING NOISE IN RIGHT FRONT SUSPENSION DUE TO BUSHING FAILURE. YH
WHEELSMarch 29, 2000
FRONT ABS WIRE HARNESS BRACKET IS HANGING DUE TO INSTALLED MISSING NUTS ON BOTH RIGHT AND LEFT BRACKETS. YH
POWER TRAIN,STRUCTUREMarch 26, 2000
I HAVE A LITTLE PROBLEM. THERE IS A CLUNKING NOISE COMING FROM THE DRIVETRAIN. IT ONLY HAPPENS AT THE BEGINING OF ACCELERATION, IF I LET OFFTHE GAS AND THEN REAPPLY IT; IT CLUNKS AGAIN. I THOUGHT THAT IT MIGHT BE EXCESSIVE BACKLASH IN THE REAR, BUT THEY CHECKED THAT AND SAID IT WAS UP TO SPEC. THEY (BOB THOMAS FORD OF HAMDEN CT) SAID THAT IT WAS THE REAR CROSSMEMBER TO THE TRANSMISSION THEY TIGHTENED THIS UP. THIS HELPED IT A LITTLE BUT NOT COMPLETELY. I'M THINKING OF GOING TO ANOTHER DEALER .*AK
SERVICE BRAKES, HYDRAULICMarch 24, 2000
VEHICLE EXPERIENCED BRAKE PROBLEMS. REPLACEMENT HAD TO BE MADE ON BOTH FRONT CALIPERS, AND BRAKE LINES DUE TO FLUID LEAKAGE. ALSO A LOUD RATTLING SOUND CAME FROM THE WHEELS AFTER REPAIRS WERE MADE. *AK
PARKING BRAKEFebruary 29, 2000
PARKING BRAKE UP AND IN GEAR ROLL, AND HIT TWO CARS. DOCUMENTED BY POLICE. *AK
ELECTRICAL SYSTEMJanuary 27, 2000
ALTERNATATOR MELTED BATTERY WIRES, AND VEHICLE CAUGHT ON FIRE. *AK
VISIBILITYJanuary 25, 2000
THE CONDENSATION PROBLEM IS EXTREMELY SEVERE IF IT STARTS RAINING WHILE I AM DRIVING. I HAVE TO PULL OVER TO THE SIDE OF THE ROAD BECAUSE I LITERALLY CANNOT SEE OUT THE WINDOWS. I CONSIDER THIS TO BE A SAFETY HAZARD. THE DEALERSHIP IS UNWILLING TO HELP ME. I FEEL THE CAR SHOULD BE REPLACED BECAUSE I HAVE BEEN TO THE DEALERSHIP 8 TIMES AND THEY TELL ME THERE IS NOTHING WRONG WITH THE CAR, AND THAT I JUST NEED TO INSTALL AN AIR CONDITIONER. THIS AMOUNT OF CONDENSATION IS NOT NORMAL. *AK
PARKING BRAKEJanuary 20, 2000
VEHICLE ROLLED FROM DRIVEWAY INTO A POLE. VEHICLE WAS PARKED OUT OF GEAR WITH EMERGENCY BRAKE ENGAGED. DEALER NOTIFIED. FORD DENIES ANY FAILURE OR MALFUNCTION. *AK *ML
SEATSJanuary 11, 2000
THE SEAT HEAD RESTRAINTS DO NOT RAISE HIGH ENOUGH TO GO BEYOND MY SHOULDERS, GIVING NO PROTECTION TO MY HEAD AT ALL. *AK
STEERING,AIR BAGSJanuary 10, 2000
WHILE MERGING OVER THE VEHICLE STEERING WHEEL TURNED BUT THE VEHICLE CONTINUED TO GO STRAIGHT, HITTING A CURB CAUSING CONSUMER HEAD TO HIT TOP RAIL OF VEHICLE KNOCKING HIM OUT. VEHICLE CONTINUED TO GO SHEARING OFF A SIGN AND THEN HIT A TELEPHONE POLE. NO DEPLOYMENT OF AIR BAG RESULTED IN HEAD TRAUMA. NLM
POWER TRAINNovember 10, 1999
MY CAR STUCK IN REVERSE AND I COULDN'T GET THE CAR OUT OF GEAR. I HAD TO DRIVE THE VEHICLE AROUND THE BLOCK BACKWARDS TO GET IT IN THE GARAGE. THEN CALLED A TOW TRUCK AND TOOK IT TO FORD. LUCKILY THIS HAPPEND IN MY NEIGHBORHOOD AND NOT ON A BUSY STREET. I OR MY PASSENGERS MIGHT HAVE BEEN INJURED BY TRAFFIC. WE WOULD NOT BE ABLE TO GET OUT OF THE WAY. FORD SAYS THEY KNEW THAT THERE MIGHT BE A PROBLEM BUT DID NOT DISCLOSE THIS POTENTIALLY DANGEROUS PROBLEM TO ME AT THE TIME OF SALE ONLY 19 DAYS AGO. THEY ARE PUTTING A NEW TRANSMISSION EVEN AS WE SPEAK.
SERVICE BRAKES, HYDRAULICNovember 4, 1999
WHEN THE BRAKES ARE APPLIED THE TRUCK PULLS FAR TO THE LEFT. *AK
FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHEROctober 28, 1999
WAS AT GAS STATION & FILLED VEHICLE WITH FUEL. ENGINE CHECK LIGHT CAME ON & STAYED. TOOK VEHICLE TO DEALER & WAS INFORMED BY MECHANIC THE CAP NOT ON TIGHT & VEHICLE NEEDED TO BE RECOMPUTERIZED. THE PROBLEM WITH ENGINE CHECK LIGHT HAS REAPPEARED. THE VEHICLE ALSO GIVING A CODE OF LOSS OF FUEL. *AK
POWER TRAINOctober 20, 1999
WAS DRIVING THE VEHICLE APPROX. 65MPH WHEN THE DRIVER HEARD A LOUD BANGING NOISE UNDER THE FRONT WHEEL. DRIVER STILL HAD CONTROL. HAD VEHICLE TOWED TO DEALER. MECHANIC CHECKED VEHICLE & NOTICED DRIVESHAFT WAS CRACKED & NEEDED REPLACING. WAS ALSO INFORMED THAT NO PARTS WERE AVAILABLE FOR THE DRIVESHAFT & WOULD HAVE TO BE ORDERED. *AK