2017 Ford Fusion Problems & Complaints

Component/System: Engine — 1.5L EcoBoost short block coolant intrusion leading to catastrophic engine failure. Vehicle is available for inspection upon request. Safety Risk: Vehicle overheated while in operation, creating risk of engine fire, loss of vehicle control, and stranding of occupant on a public roadway. Ford's own TSB 22-2322 acknowledges this defect creates a fire risk. Confirmed by dealer/shop: YES Inspected by manufacturer/police/insurance: Ford Motor Company was contacted on 17APR26 and opened case number XXX but denied coverage citing vehicle assembly location [XXX] ) despite the defect being present in all 1.5L EcoBoost engines regardless of assembly plant. Warning symptoms: Vehicle exhibited overheating warning prior to failure. Coolant intrusion into cylinder bores is a known documented defect covered under Ford Customer Satisfaction Program XXX and TSB XXX for identical engines in US-assembled vehicles. Mileage at failure: Approximately 65,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Coolant light and check engine lights kept coming on. The car was diagnosed by the Ford Dealership as Ford TSB 22-2229, which is a design flaw in specific EcoBoost engines, where an "open deck" block causes coolant to leak into cylinders 2 and 3, leading to severe engine failure. To fix this issue, the TSB requires replacing the entire long block assembly with a redesigned version featuring enhanced sealing surfaces. The cost for this new engine was quoted as $8000 to $9000.

Dec 2022 I purchased a 2017 Ford Fusion. In June 2023 the engine needed replaced which was covered under warranty. In March 2026, the flex plate breaks and now needs to be replaced. This is the original part for this car as I confirmed with the dealer that this part isn't required to be replaced when the engine is replaced. So it's not covered under vehicle warranty or the motor repair warranty. However, there is a known issue of these flex plates breaking and there is Customer Satisfaction Program 22N12 for Ford Fusions regarding this known issue that only covers years 2019 & 2020. I want the 2017 year to be added to this as a known issue.

Rear Backup Camera keeps malfunctioning. The display screen from camera glitches or goes black and eventually it will state that rear camera is not available.

Engine failure due to coolant intrusion.

2017 ford fusion started to drive rough and minutes later the check engine light illuminated. The car was immediately turned off and taken to a mechanic. The mechanic diagnosed it with coolant intrusion and advised to check for recall. There are no active recalls associated with the VIN. The car needs a new engine at 70,000 miles.

Coolant Intrusion caused my engine to be blown.

2017 Ford fusion with the 1.5 L eco-boost engine with a coolant intrusion. Coolant links into the cylinders due to a flaw engine block design.

The bushing on transmission cable to transmission is missing. We cause shift lever not to work, not being able to put transmission in gear or out of gear. Same problem as earlier ford fusions with automatic transmissions

The contact owns a 2017 Ford Fusion. The vehicle was started; however, the steering wheel failed to function as intended. The contact moved the gear shift lever to reverse(R), and the steering wheel seized. The tow truck driver had a difficult time trying to move the vehicle onto the flatbed truck. The vehicle was towed to the dealer, where it was diagnosed that high friction on the gear and the entire steering alignment needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

I pulled in and got gas. I put the car in drive but it wouldn't stay in drive, it went back to park. So I had it towed.there were no warning before this happened!no it wasn't inspected. No it has been reproduced. I was stuck in an parking lot. The bushing for the shifter cable was missing. U would have to contact the dealership for the parts.

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was previously taken to a local dealer, and the transmission was replaced; however, while driving at an undisclosed speed, the vehicle was shaking abnormally while the accelerator pedal was depressed. No warning light was illuminated. The vehicle was taken to another local dealer, where it was diagnosed and it was determined that the engine needed to be replaced. The local dealer provided the contact with a rental vehicle. The vehicle was diagnosed with coolant intrusion in cylinders #2 and #4, DTC: P0316; and associated the failure with Customer Satisfaction Program: 19B37. The vehicle was not repaired due to the cost. The contact associated the failure with TSB 22-2322; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 119,322.

Horn, randomly sounds off

The contact owns a 2017 Ford Fusion. The contact stated that while her granddaughter was driving at an undisclosed speed, the steering wheel detached and was left hanging. The driver moved over to the side of the highway. The contact stated that the steering wheel was previously repaired under NHTSA Campaign Number: 18V167000 (STEERING); however, the failure occurred. The vehicle was towed to a local dealer but was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

Rear camera all of a sudden stops working and says "rear camera not available", creating unsafe conditions when backing up. Common issue on Ford Fusions, for which there's a recall recently announced for the 2016 model year but not for 2017, even though same signs and symptoms and vehicle otherwise. Could you please investigate.

My backup camera on my 2017 ford fusion failed causing a blue screen on my infotainment screen camera is faulty and is a common issue among other vin numbers using the same part

Coolant intrusion into the engine causing my car to missfire going down the road. Car is sitting in my yard unfit to be driven. Dealership claims it had previously been remedied. The car has only been inspected by my mechanic. No prior warnings before the misfire occurred

Engine failed. Lost all compression. Evidently this is a known problem with this engine where the head, head gasket and block fail between cylinders.

There is open recall for 2017 ford fusion coolant leak that may lead to vehicle fire i have the same issue with my 2017 ford fusion but my vin is not flagged now I’m scared to drive the vehicle

2017 fusion 1.5 ecoboost.(purchased at 128k) 148k miles- 1 time white smoke at start up no check engine light. All of a sudden while driving started to drive rough. Towed too mechanic, determined cylinder #2 has coolant intrusion. Conducted the TSB. For this defect. All symptoms confirmed for the coolant intrusion. Got Quoted $10k for engine replacement. Vehicle has been parked in driveway since 10/24/25 too expensive too repair for a defective problem from ford.

My Ford Fusion has the 1.5L ecoboost engine. This engine has engineering issues that are known to Ford. My vehicle started producing white smoke from the exhaust and sluggish performance. At approximately 105,000 miles my vehicle went into limp mode due to a cracked head gasket. This was due to coolant intruding into the cylinders. Ford did a short block engine replacement and reprogrammed the PCM to try to fix the issue. At approximately 220,000 miles the vehicle started producing the same symptoms described earlier and the vehicle now requires a complete engine replacement. Ford refuses to fix this for me, even though it is well documented that this engine has engineering issues. These engines should last longer than 105,000 miles.

Coolant leaking into cylinder, causing sudden rough driving, engine overheating warnings that don’t match temperature readings and distract driving.

Car warning states “steering assist fault service required” total loss of power steering in the vehicle after sat parked for a week, vehicle started without issue, no warning codes can be found with OBDII scanner

In our 2017 Ford Fusion, the back up camera sometimes says "unavailable at this time" (or something close to that) when put in reverse. It is available for inspection upon request. Safety is put at risk for multiple parties - the driver/owner, individual(s)/property behind the vehicle, insurance companies, and potentially others as the total view between mirrors and the backup camera is compromised. The vehicle has not been taken to a dealership as it is out of warranty. I see where Ford has a recall on some of these, so I checked both NHTSA and Ford websites, and it says this vehicle is ineligible for repair. However, we are experiencing this problem from time to time, most recently 2 days ago when our [XXX] old was driving it. He called to let us know what the camera was doing. I believe having a safety device glitching is unnacceptable, and I would like to see Ford resolve this issue for not just my car but all of them having a KNOWN issue! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle is experiencing coolant intrusion from a crack in the engine block 3rd cylinder which is a known issue by Ford for my particular vehicle year (2017). Ford has issued a TSB/Recall for model years 2017-2019, I believe this issue should qualify for manufacturer recall as this is known issue.

Ford Fusion 1.5L Ecoboost engines are known to have a fault short block that causes coolant intrusion. This defect does not trigger a check engine light, so there is no way for a driver to identify the problem until it's too late. Ford issued a Technical Safety Bulletin informing mechanics of this issue but customers were not given an option to repair it. A Customer Satisfaction Program (CSP) was initiated to replace some VIN models short blocks, but not all. Other Ford 1.5L Ecoboost engines are having this issue and were not properly informed or given the option to repair through the CSP and are driving cars that can have total engine failure without proper notification. I have taken my Ford Fusion in for all the safety recalls and was never informed of this issue. I was not part of the CSP that aimed to repair the defect because my VIN did not qualify. However, my Ford Fusion 2017 1.5L Ecoboost engine has this same defect and it wasn't caught until damage had been done to the engine and a costly repair was initiated. No check engine light or warning came from Ford to inform me of this issue. I fortunately started hearing noises and went to check it out before taking a long trip in the snow--which could have had disastrous safety consequences if engine failure occurred. I am not the only one with a ford 1.5L Ecoboost engine that has had this issue. Many people have either not been included in the CSP program or were unable to repair in their narrow CSP plan window. Ford is waiting for enough complaints to identify if the issue is more widespread, despite knowing that it is a design flaw. This should be a total safety recall as their is no way for consumers to take proactive action against this defect without extensive knowledge of the issues with these engines, which Ford is not communicating to its customers.

This Fusion has the same coolant leak as described in Customer Satisfaction Program 21N12.

Wrench light came on my car while driving 30mph, then the engine light. Had it diagnosed & I am told my car that went to the shop with code p0741 needs a NEW transmission!! 54, 618 miles only. Fix is $6800.00. I was told not to drive the car as it could seize up.

The contact owns a 2017 Ford Fusion. The contact stated that after shifting to drive(D), the vehicle erroneously rolled backwards up a slight incline. The failure had occurred on several occasions. Additionally, while driving down a hill and depressing the brake pedal, the brakes malfunctioned, the vehicle failed to stop, and drove through a 4-Way intersection and drove approximately a half mile before stopping. During the failure, the message "Transmission not in Park" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 160,000.

Vehicle display more often than not shows "Rear view camera not available" or a distorted image when reversing.

Recommended by dealer service CS replace long block assembly Using bore scope found coolant leaking into cylinder referred to tsb22-2229 long block recommended. Cost originally was $7923.77. After service manager was talked to price went to$7016.27. Install to be completed by 11/20/2025. Upset but what can I do. Car has 47183. 2017 Ford Fusion

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into several cylinders, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 85,000.

The contact owns a 2017 Ford Fusion. The contact stated that the steering wheel was loose. The contact was able to rock the steering wheel approximately 3/8 of an inch in either direction. There was no warning light illuminated. The contact researched online and related the failure to NHTSA Campaign Number: 18V167000 (Steering). The contact called a local dealer and was advised that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included. The failure mileage was approximately 100,000.

Vehicles Engine has been affected due to a know manufacturing flaw with design that caused coolant to leak into the cylinder walls of the engine block causing a rough idle, white smoke out of the exhaust and cylinder 2 misfire.

Have had to replace the same 2 coil pacs in last three months. Car will not accelerate properly will not shift into gears properly took to have information test done keeps coming back fouled 2 & 4 coils

Technical Safety Bulletin 19-2346; coolant infiltrating cylinder #2. Quoted $8350 for long block repair.

I was experiencing engine vibration while driving and lack of power when I pressed gas pedal. I took it to an independent garage first, and then to the dealer. Both told me there was coolant and water in the cylinders, and the dealer told me I needed a total engine replacement consisting of the long block and the head gasket. And it was going to cost me $14,000. my car only has 44,000 miles on it and Ford told me there was nothing they could do about it even though it was a known issue dating back several years.

The Transmission in the Ford Fusion 1.5 L engine just stop working. The car will go and then the transmission would just stop working. The you could turn the car off and it would drive again and stop working again. It took me turning the car off about 12 times to get it home. This was just a test drive after my daughter had it towed home after being stranded. This is a safety issue for not only young girls being stranded, but everybody being stranded without any warning! Ford knows there is an issue, hopefully the Ford Executives are warning their love ones not to buy a Ford Fusion Model that has this issue.

2 separate dealerships made me pay to replace faulty tires when the new ones blew out within less than a month of purchase. They also pocketed the mail in rebates I was promised for buying new sets of tires from their locations. I started taking my car to an independent garage for regular maintenance. My traction control light has been on since shortly after I bought the car in 2018 but I never imagined I'd be spending my entire savings on repairs immediately after the useless warranty expired. First it was a cracked flex plate which I'm lucky happened when I was driving on a side road as opposed to the interstate. I was going roughly 55mph when I lost my ability to steer, accelerate, or even cut power to the ignition. My car has been towed 4 times with total cost of almost 10K and it still isn't fixed. I reported everything to Ford they don't stand by anything Ford manufactures. I'll probably be living in this piece of trash soon enough as that savings I just wasted was a down payment for a house

Misfire in Cylinder 2 caused by Coolant Leak into the Bore.

In 5/2025 I had the transmission light come on my dashboard, then it went away. 2 days later I could not shift my car into drive only reverse or neutral. When I popped the hood the Shifter cable was detached and the bushing was in pieces. I purchased the ford OEM parts and replaced it. Today 10/8/25 The light appaired on my dash again. When I got home I popped the hood and the bushing was in pieces. Luckily I had purchased 2 replacement parts in May. I replaced it and it seems to be working. But I should not have to replace them this often. Today 10/8/25 I am purchasing 2 more just in case. But can we get this fixed with something more sturdy.

BUSHING FOR SHIFTER BUSTED, PERVIOUS RECALLS ON 2013-2016 MODELS, NUMEROUS REPORTS KNOWN FOR THIS HAPPENING ON 2017-2019 MODELS AS WELL. CURRENTLY HAVING VEHICLE BUSHING REPAIR AFTER CAR BEING IN THE SHOP FOR OVER A WEEK AFTER HAVING FRONT LINE BRAKE HOSES REPLACED AS WELL.

Leaking fluids

Vehicle purchased used at Simmons & Rockwell on [XXX] Mileage 16,323. Mileage 38,559 First Engine Failure & replaced "NEW" July 2019, *** indications & doc of 2nd engine failure about 70k mileage) Mileage 121,163 Second Engine Failure & replaced "NEW" August 2022 and finally Mileage 189,323 with Third Engine Failure Sept 2025 This vehicle had regularly interval oil changes. ALWAYS Serviced & maintenaced regularly INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine has cylinders flooding with coolant due to the design of the EcoBoost engine

Coolant intrusion and requires short block replacement

I am a single mother raising my 6-year-old daughter on my own. This past year has been extremely difficult, as my car has been constantly in and out of repair shops. I have spent more than $8,000 in the last year and a half on unexpected repairs, many of them involving serious safety issues. I was never informed about the recall and never received any notice. This situation has caused me a lot of stress and hardship, and I am asking for guidance and support to help me through it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While changing my car from park to drive my vehicle got Stuck in reverse and wouldn’t come out even after turning car off which usually force vehicle to go into park. This was most likely due to the shifting cable bushing no longer being there and possibly disintegrating. Due to left over residue in the general area. I saw this was a recall for fords from I believe 2013/2014 up 2016 for the same issue. I go online and their are a couple of pages claiming this has happened to them as week or to check it to make sure it’s still on.

When turned on airconditioner car shuddered engine light came on started blowing white smoke alot and blow buy engine oil in crank case

Coolant leak into the cylinders. Replaced the first engine for the same issue, this is the second engine.

NHTSA COMPLAINT - 2017 Ford Fusion Energi Titanium (VIN: REDACTED) - [XXX] (Collision) Q1: FAILED COMPONENT Battery Energy Control Module (BECM) and hybrid battery cell balancing circuits failed post-collision. Per Ford Recall 23V-440, Current Interrupt Device causes excess voltage, fire risk, toxic gas exposure. DTCs: U1027 (ABS/ECM loss), P2450/P2451 (EVAP stuck open/closed), P0DD2/P0DD6/P0DDE (battery cell balancing circuits H/J/K/M stuck off). Vehicle available for inspection. Q2: SAFETY RISKS Sudden power loss, fire risk, CO/HF toxic gas exposure from damaged cells. HF IDLH 0.025 g/m³. Symptoms: headaches, cognitive issues, respiratory problems requiring Brain MRI. Ford documented 7 fires, 2 while driving. Gas events recur when changing charging amperage; CO detector alarmed repeatedly; hospitalized for symptoms. Q3: DEALER CONFIRMATION NOT investigated. No Ford dealer conducted required post-collision battery diagnostics despite DTCs proving multiple system failures. United Insurance Claims ignored [legal demand] for hybrid-specific inspections. No CO/HF assessment. Battery cell balancing failures indicate physical collision damage to high-voltage system. Q4: INSPECTIONS Insurance: Standard only, ignored DTCs requiring hybrid testing. Ford Service (Tempe, AZ) and Ford Collision Center (Mesa, AZ): No inspection; reasons given a) lack capability b) we just scan the vehicle; we don't thoroughly inspect for gas leaks". Recall 23V-440 documents identical failures. Police: No report (real-time audio capture of admission of at-fault driver), no hazmat assessment. Multiple permanent DTCs prove need for Ford-certified diagnostics. Q5: WARNING SYMPTOMS Pre-collision: Intermittent issues, check engine light, reduced range. Post-collision: Reduced range, Gas exposure symptoms plus DTCs U1027, P2450/P2451, P0DD2/P0DD6/P0DDE showing communication/battery cell failures. Medical documentation available. Pattern confirms BECM/battery damage per documented defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Check engine light came on Took to dealer 2017 Ford Fusion 2.0 engine. Tech said code p0304 showed on the pcm. Did a scope on cylinder found coolant leaking cylinder Said he referred to tsb22-2229 and it showed replace long block That was May 22 2025. Price for parts and labor$7923.77. 82 years old fixed income Can not afford. Car still sitting in my driveway. Ford gave me a case # but said car was to old to do anything about it

I had a bad car accident October 2019 going 45 mph, I push the breaks the car didn’t stop and I crashed not after a month from getting the car from drivetime on a special discount

Shift cable came off the transmission shifter bushing.

My vehicle had been experiencing overheating issues for several years. This would cause my car to go into limp mode making it dangerous for me and other cars around me to have to go around me. This issue is related to a manufacturing defect caused by the design of the motor cooling system. As a result of this defect I had to pay $8k+ to have this car repaired with a new engine. I am thankful no one was hurt or killed as a result of this defect. It could have caused my car to start on fire. Ford needs to take responsibility for this issue.

I recently bought a gear shift bushing cap for the cable since the cable is loose. I bought the part at Tasca Ford in Cranston, RI. The part was hard to find. It’s the same issue as the recall for the same car b ur years prior. Cap disintegrated since its plastic and next to the engine. The most recent part I bought that was used as genuine replacement has also disintegrated. I can see the pieces of it corroded. I need to buy another one but it’s going to happen again since it’s a faulty design. The first time it happened months ago caused my car to go into park. I couldn’t move it out of the way in the street. It would let me put it in neutral. The second time it happened today the car got stuck in neutral and it took many tries to get it into park. Everything is in tact except the plastic bushing cap and part that clips the cable to the vehicle is corroded. Simple fix but unsafe and happens randomly.

The engine has suffered a complete failure due to a known defect in the 1.5L EcoBoost. This issue was already repaired once under Ford Customer Satisfaction Program 19B37/21N12 (engine short block replacement) on 10/12/2020 at Stilwell Ford, before I owned the vehicle. Less than 5 years later, the exact same defect has occurred again. Details of Failure: •Vehicle began running rough with loss of power and abnormal engine noise. •A compression test performed by my repair shop shows: Cylinder 4 = 0 psi compression, with cylinder wall scoring and oil intrusion. •Shop diagnosis: engine requires complete replacement (~$7,000 repair). •Symptoms are identical to the coolant intrusion / cylinder failure defect covered by Ford’s prior CSP. •This is the second time this defect has occurred on the same vehicle. Safety Risk: •Vehicle misfires and shakes violently, making it unsafe to drive. •Sudden loss of power and potential stalling in traffic pose a serious risk of crash. •Drivers are given no warning before engine failure occurs. Manufacturer Response: •Ford acknowledges this defect under CSP 19B37/21N12 but refuses further coverage since it was “already repaired” once. •As a second owner, I never received notice of the defect. •The fact that the failure recurred shows Ford’s repair program did not fully resolve the defect. Request: I am reporting this as a repeat safety defect. The failure has occurred again after Ford’s supposed remedy. NHTSA should investigate whether Ford’s CSP repairs adequately resolve the defect, and whether additional recalls or coverage extensions are warranted.

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 61,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle unintendedly decelerated and hesitated. The contact stated that the failure had occurred on several occasions. An independent mechanic was contacted. The vehicle was taken to the dealer and three independent mechanics, and was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V390000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 145,000.

Car just stopped moving, transmission . There is a recall on this year but not this vin but seems to be the same problem alot of having from researching

The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, the engine experienced a rough start and idling, and the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the engine was faulty due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

The contact owns a 2017 Ford Fusion. The contact stated that upon reversing out of the driveway and attempting to shift to drive(D), the message "System Fault - Consult Manual" was displayed. The contact was not able to shift to drive(D). The contact looked underneath the vehicle and noticed that the shifter cable was loosened. The contact was able to insert a screwdriver into the end of the cable, and the contact was able to shift to drive(D). The contact drove to the residence. The vehicle was taken to a dealer, where it was diagnosed and determined that the shifter cable bushing had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an undisclosed recall however, the model year was not included. The dealer confirmed that the vehicle was not covered. The manufacturer was informed of the failure and referred the contact the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

Torque converter is gradually failing. Started at 50,000 miles. No warning lamps, messages.

2017 Ford Fusion got serviced at Ford dealership June 4, 2025. Service included, transmission flush, fuel induction service, oil change, oil filter change. About a month after service check engine light comes on upon starting the vehicle, but then goes out. A week later check engine light comes back on and would not start properly. Vehicle taken to independent mechanic and was told transmission fluid was low and also old. Vehicle taken to Ford dealership where service was done month prior. Ford dealership said cylinder misfire, coolant intrusion, and engine failure. Also transmission fluid was found to be low. Ford recommended new engine.

The contact owns a 2017 Ford Fusion. The contact stated that while driving 40 MPH, there was an abnormal slushing sound coming from the engine compartment. Additionally, the vehicle shuddered violently, the engine overheated, and the vehicle stalled. The check engine and powertrain warning lights were illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.

Vehicle is experiencing coolant intrusion from a crack in the engine block which is a known issue by Ford for my particular vehicle year (2017). Ford has issued a TSB/Recall for model years 2017-2019, but when I contacted Ford, I was told my car is not eligible/included in the recall because of the plant that the vehicle was manufactured at. I believe this issue should qualify for manufacturer recall as this is known issue.

The contact owns a 2017 Ford Fusion. The contact stated that there was white smoke coming out of the exhaust pipe on cold starts and while driving at various speeds. The check engine warning light and the low coolant warning light were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the cylinders through a cracked engine block. The mechanic determined that the engine needed to be replaced. The mechanic informed the contact that it was known failure and referred the contact to a dealer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 196,000.

My engine experienced coolant intrusion into cylinder #2, which caused misfiring and engine failure. This has been a known issue with this year model, but since I am just outside of the warranty mileage (69K) and my VIN doesn't have any recalls, I have been advised to purchase a replacement engine. I simply cannot afford to replace an engine in a car I am still paying a loan for. For this to be a known issue and not be recalled is a serious safety concern and has caused me to lose confidence in the manufacturer. I am currently trying to see what a shop near me would charge to replace it but I am not sure that I can afford the repair costs. I shouldn't be expected to need to replace an engine when the year model has known issues and I have taken care of any and all maintenance on the car to keep it running well. I expected to have this car for many more years, especially with the low mileage and how well I've cared for it.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds, during acceleration or deceleration, the transmission was shifting roughly. The contact stated that at slow speeds, the vehicle was vibrating abnormally. The contact stated there were no warning lights illuminated. The local dealer was contacted; however, the vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V427000 (Power Train); however, the VIN was not included in the recall. The failure mileage was approximately 136,000.

The vehicle's engine is experiencing coolant intrusion. As such, when starting the car, white and sweet-smelling exhaust exits the exhaust pipe. Furthermore, the coolant reservoir continually runs low; however, we find no coolant on the driveway or apparently leaking from the car. That supports the mechanics assessment of a coolant intrusion. This issue, if left unaddressed, will cause the engine to run improperly, the spark plugs to become fouled, the engine to overheat, etc. I took the vehicle to a local certified mechanic. Although after looking at Ford's service bulletin, it became apparent that the vehicle is experiencing a similar issue to other 2017 models that were included in the recall. The mechanic listened to what we said and pulled up supporting documentation in the form of a Technical Service Bulletin. The check engine light just came up, within the past couple of days, well after the coolant intrusion was started. The disrepair seems to be a matter of timing. The subject has been driven quickly and cautiously.

The contact owns a 2017 Ford Fusion. The contact stated that while reversing out of the driveway, the parking brake had unintentionally activated, causing the vehicle to abruptly stop. Upon inspection, the contact discovered that the transmission shifter cable bushing had failed, causing the shifter cable to detach. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 105,000.

The contact owns a 2017 Ford Fusion. The contact stated that after starting the vehicle and shifting to drive(D), the message "Shift System Fault" was displayed, and the gear shifter erroneously shifted back into park(P). The vehicle was undrivable and was later towed to the local dealer who replaced the shifter cable bushing, and the vehicle was repaired. The contacted stated that the failure had recently reoccurred. The contact was able to reconnect the shifter cable bushing and the vehicle was repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 100,000.

What malfunctioned- Car did not give any notice that it was in engine failure for months other than under performing and upon taking it to the ford dealership was never helped with the problem they took money for an oil change and works package but failed to make sure my car was safe. My car was a safety hazard bc it gave zero warning that it was loosing power and when the engine did fail I knew something had been wrong for almost a year and felt it went ignored by Ford and was taken advantage of. The product has been confirmed by multiple mechanics that what causes it is the hose cracks and thus the engine coolant wrecks a working engine. Ford knows it’s a problem but isn’t acknowledging it and makes more money off of parts.

The contact owns a 2017 Ford Fusion. The contact stated while driving 65 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed and it was determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the engine was out of warranty. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 110,000.

On June 23, 2025, while departing my residence, I disengaged the emergency brake on my vehicle, subsequently hearing an unusual sound. Upon attempting to drive, I experienced diminished braking performance, and the brake warning indicator illuminated. The following day, I sought a professional assessment at Big O Tires. Their diagnosis identified a failure in the left brake hose, recommending the replacement of both. Following their recommendation, I proceeded with the necessary repairs. Subsequently, I received notification of a manufacturer recall addressing this specific issue. Consequently, I am seeking reimbursement for the previously completed service. Despite my attempts to obtain a resolution through direct communication, I have yet to receive a response, and I am now seeking assistance in this matter.

The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the engine overheated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant inside the cylinders and advised the contact that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle did not qualify for an Extended Warranty Coverage related to the failure. The failure mileage was 55,700.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was driven to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 50,000.

Engine is experiencing the all too common coolant intrusion.

The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, the check engine and the service vehicle soon warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the engine was faulty due to coolant intrusion, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 123,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine and service warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed torque converter clutch and a failed transmission. In addition, the contact was informed of metal found in the oil. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware but provided no assistance. The contact referenced NHTSA Campaign Number: 17V427000 (Power Train); however, the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 117,000.

In July 2025, my 2017 Ford Fusion SE (EcoBoost engine) was diagnosed with coolant intrusion into cylinder #4 by Sunrise Ford in North Hollywood, CA. This is a known issue with the 1.5L and 2.0L EcoBoost engines and is addressed in Technical Service Bulletin (TSB) 19-2208. The vehicle had only 76,000 miles at the time and had been regularly serviced and well-maintained. Over the past 1–2 years, I received repeated warnings during oil changes that my coolant levels were unusually low, though no leaks were found. In July 2025, the check engine light (CEL) appeared. The vehicle exhibited rough idle at cold start, but otherwise drove normally. I immediately brought the car to the dealership, where they confirmed the problem through diagnostics and plug inspection. The dealership quoted me $11,000–$12,000 to replace the engine (long block). Ford Customer Relations (CRC) was contacted and denied financial assistance, citing the age of the vehicle. They also acknowledged this is a known issue and suggested I file a report with the NHTSA, which I am now doing. This engine failure presents a serious safety risk. The CEL appeared without warning during normal use. A driver unfamiliar with the signs of internal coolant loss could continue operating the vehicle, risking a sudden loss of engine power, stalling, or further engine damage while in motion. In my case, the failure occurred quietly and was only caught because I acted quickly. Had I ignored the CEL or rough idle, engine failure could have occurred at highway speed. The issue was confirmed and documented by a Ford dealer. I am no longer in possession of the vehicle, as I was forced to sell it at a loss due to the cost of repairs. The vehicle is no longer available for inspection, but all related documentation has been retained.

The contact's husband owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The contact used a vehicle code reader and scanner tool to scan the vehicle and retrieved a diagnostic trouble code indicating a misfire in engine cylinder #2. The vehicle was taken to an independent mechanic where, the coil pack and plug wire were replaced; however, the failure recurred days later. The vehicle was taken back to the independent mechanic, where it was diagnosed with coolant intrusion in engine cylinder #2. The mechanic informed the contact that the failure was related to Ford TSB Number:19-2346. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was then referred to the NHTSA Hotline to file a complaint. The failure mileage was 78,850.

The contact owns a 2017 Ford Fusion. The contact stated that while starting the vehicle, the contact heard a loud clanging sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine. The contact was informed that the head gasket and short block needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,791.

Manufactured dates for the 2.7L engine put only into the trim model Ford Fusion Sport (a rare trim) during 06/16 - 01/17 have been documented to have cylinder head issues resulting in long block issues. (Meaning a whole new engine is needed) the only way you got this issue fixed is if it was done in the first 3 years of 2017 or within 39k miles. But for those that didn’t get their vehicles in during that time frame are supposed to pay out of pocket for a defect ford knew to exist and have no issued a recall on these vehicles.

The contact owns a 2017 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle hesitated to start and was shaking abnormally. The contact stated that the check engine warning light was illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 130,000.

The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle and attempting to close the front passenger side window or the front driver's side window, the windows raised up but failed to remain closed. The contact stated that the windows immediately rolled back down independently. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed of a TSB related to the failure, but no assistance to repair the vehicle was offered. The failure mileage was 22,000.

The contact owns a 2017 Ford Fusion. The contact stated that while attempting to reverse, the vehicle failed to shift into reverse. The contact stated that the transmission returned to park(P), and the gear shifter detached. The contact stated that someone nearby was able to reattach the shifter, and the contact was able to drive the vehicle to the residence at slow speeds. The contact learned of NHTSA Campaign Number: 22V413000 (Power Train); however, the VIN nor the model year was not included. The dealer was contacted and confirmed that there was no recall on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer opened a case for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 67,793.

I purchased my 2017 Ford Fusion Titanium brand new with only 5 miles, from a dealership in Ky. My car recently started idling rough when I started it up. I took my car to a mechanic, after the check engine light came on. The code read misfire on cylinder 3, they replaced spark plugs and coils for $600, but only a few days later the check engine light came back on, still rough idling. I take my car to a 2nd mechanic $200, to find out that there is a “coolant intrusion” in the cylinders, indicating I would need a new engine. In disbelief, I take my car to a 3rd mechanic, $100. I have records from two different mechanic shops showing that there is a coolant intrusion in the engine, which is a "manufacturer defect". I called Ford's Corporate Office for help and apparently my VIN was not a part of any recall, although there are many recalls for the same issue, in the same year and model! There’s a recall on the car engine itself (per 3rd mechanic). Ford told me they couldn’t do anything about their manufacturer issue. Research initiated by the mechanic indicated that Ford Fusion cars with the same make and model, along with many other Ford models in the same year of 2017-2019 had the same issue of coolant intrusion into the cylinders and have been recalled. There are also active lawsuits over the same issue. It’s honestly unbelievable and disheartening that my car is not a part of the recall when it’s doing the exact SAME thing as others with the same year and model, which have already been recalled. I cannot afford to put a new engine in my car. It should have lasted a lot longer, and would have, if it weren't for a Ford manufacturer issue. I have all the documentation as needed, which states that I need a new engine and that the engine itself has already been recalled (however, the VIN shows no recall for the car). I will also be reporting this issue to the National Highway Traffic Safety Administration. Thank you for your time on this matter.

The contact owns a 2017 Ford Fusion. While the contact's husband was driving at an undisclosed speed, the transmission seized. There was no warning light illuminated. The contact stated the vehicle stalled in the middle of traffic. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 111,700.

When my wife returned home from shopping she parked in the driveway I was going out so I had to move her car to get to mine. I saw a puddle of brake fluid on the ground and the brake light was on there was no fluid in the master cylinder . the car was towed to my mechanic and he found a rotted brake in the rear of the car up between the gas tank and rear seat right under a rubber clamp that holds the line this could have caused a tragedy. I connected Ford they said rusted brake lines are not covered even though they are coated.

The overheat light came on and antifreeze was leaking into the number 4 cylinder of the spark plug, sometimes it would lose a little power

No accident just looking to fix the recall

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle jolted and there was white smoke coming from the exhaust pipes. The vehicle was taken to a local independent mechanic where it was diagnosed with a coolant intrusion and a blown head gasket. The mechanic related the failure to the Customer Satisfaction Program: 21N12. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked and occupied, and attempting to start the vehicle, the check engine warning light illuminated. The contact stated that after shifting into reverse and reversing out of the driveway, the check engine warning light illuminated. The local dealer was contacted. The vehicle was taken to the deale,r where it was diagnosed with coolant intrusion into cylinder #4. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 47,183.

While driving the car, the engine indicator kept blinking then the car kept shaking. The Ford Service did inspection and found that there has been a coolant leak to Engine Oil which caused Engine Failure due to cylinder break.

Engine is losing coolant into the cylinders which causes car to overheat. When this happens car shakes and runs rough. When this occurs while driving down the road, thick white smoke comes from the exhaust blinding the cars behind us. If car dies, you lose power steering and brakes become very difficult to push. We had a repair shop check it out and coolant is leaking on top of the piston and exiting through the exhaust. The engine light comes on just before car begins to act up. According to our mechanic, it appears the engine block has a design flaw and Ford has issued a Technical Service Bulletin explaining the problem. Attached a picture of when it just begins to smoke. After a few seconds it fills the entire shop.

The contact owns a 2017 Ford Fusion. The contact stated that there was coolant leaking into the engine and there was smoke coming from the exhaust. The contact stated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where a pressure test was performed and determined that the engine was not maintaining the proper engine pressure, and coolant was entering the cylinder walls. The contact called the local dealer, who confirmed there was no recall coverage for the failure and referred the contact to the manufacturer for assistance. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 120,000.

Coolant leak in the 3# cylinder mechanic said I need a new engine

My Ford Fusion eco boost 2017 had a faulty shifter cable bushing. When the vehicle turned off, parked (not on a hill thankfully due to safety and rolling backwards) thinking it was in park, it would not start and not go into gear and the vehicle would not shift into gears and the wrench light came on shift malfunction light came open. This was inspected, verified, and repaired at the Brandon Ford dealer when we had to get the car towed to them. All service for this car has been by Brandon Ford. They installed new bushings and cap, adjusted cable and cleaned codes, and retested as ok after repair. When researched we noted a recall on Ford Fusions with this same problem for safety issues putting owners at risk due to confusion of car in what gear it was actually in despite thinking it was in park, may have been in reverse if car was on but if car off would not start. The recall campaign number for the Ford Fusion (2013-29`17) shifter cable bushing issue is 22S43/22V413. This recall was issued on June 2022 addressing the safety of preventing the transmission from shifting properly and causing a vehicle to roll unexpectedly when parked. I had the car repaired on 04/29/25 and paid in full on my Discover card $890.72. I submitted documentation to Ford but they denied reimbursement for my claim. Would you be so kind to advise me how to register my VIN for this recall and get Ford reimbursement? Thank you kindly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Check engine light came on at around 80,000 miles after 30 min drive. Next day would not start. Jumped it and drove to autozone. Autozones check engine reader stated spark plugs. Drove it to local ford dealership where test came back the third cylinder misfiring because coolant is low and leaking into the engine. Quick google search states many 2013-2018 fusions have a recall for this issue however my specific vin is not included. Dealership never mentioned other fusions being recalled for this. Could have started an engine fire or lost control.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was being serviced at the dealer, the contact was informed that the head gasket was fractured, which caused coolant intrusion into the cylinder and the engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure had persisted and had worsened. The contact stated that the vehicle was experiencing excessive coolant consumption and difficulty starting. The manufacturer was made aware of the failure and referred contact to the NHSTA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 45,000.

The contact owns a 2017 Ford Fusion. While the contact's son was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the engine became overheated with several unknown warning lights illuminated. The vehicle was driven to the shoulder of the road. The contact's son drove the vehicle to the residence. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where the failure was confirmed to be engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 83,595.

Noticed difficulty starting the vehicle and smoke coming out of the exhaust and the check engine light came on with code PO302. Found this was associated with coolant leaking into the engine which caused the coolant level to decrease and had to add coolant to prevent the car from over heating. These leaking fluids could have leaked onto exhaust parts causing the smoke and possibly could have started a fire in the vehicle. I took the vehicle to Rodeo Ford in Goodyear Az. and they confirmed the code displayed and smoke coming from the exhaust and had to add more coolant right away. They confirmed coolant was leaking into the engine and checked for the recall and said my vehicle was not listed as part of the recall even though other 2017 Ford Fusions were part of the recall. They replaced the engine costing me $10,039.35 and said that the vehicle may be added later to the recall NHTSA Recall ID 17V209

My Fusion is a 2017 and in 2015 Ford reported a problem with the Eco-Boost engines. The issues is there is a flaw in the production of the engine that could cause a crack in the cylinder and allow coolant to enter the chamber and once that happens the engine fails. Ford did offer a customary recall for the engine, but it was limited on miles and time. I was never informed of the customary recall. My engine has a small crack that has leaked a small amount of coolant into the cylinder. The car still functions. My concern is that if the engine fails while it is being driven, that the engine will seize and the car will stop, and an accident could occur. Since I was sold a car with the defective engine, and it was not disclosed to me, I want ford to replace the engine, since my engine has the defect, before it becomes a safety hazard.

The contact owns a 2017 Ford Fusion. The contact stated that while driving on several occasions at various speeds, the vehicle started sputtering with the check engine warning light illuminated. The vehicle was taken to dealer where it was diagnosed and determined that there was coolant intrusion into the engine and the engine needed to be replaced. The manufacturer was notified the failure. The failure mileage was 50,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving 30 MPH, the vehicle lost motive power. The vehicle was towed to a dealer however, the vehicle was not diagnosed. The vehicle was then towed to an independent mechanic and the contact was informed that the failure might be associated with the transmission; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that the torque converter had failed. The vehicle was then towed to the dealer, who informed the contact that the transmission needed to be disassembled for further diagnostic tests. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

The Rotary Gear Shift Dial has malfunctioned on my teenager's vehicle. His safety was put at risk because it started lighting up as he was driving on a very busy highway the first time that it was noticed to have happened. On 5/26, the vehicle would start, it physically felt like it shifted into the D gear, but would only drive maybe 1 foot until the car was force stopped and said "SHIFT SYS FAULT" The vehicle has been inspected and diagnosed by a veteran mechanic, with being able to reproduce the issue. He assumed what it was before even inspecting it. We live in a smaller town, and he informed me this morning that he's replaced 7 of these in the last calendar year alone. What is completely asinine, is the fact that FORD IS NO LONGER MAKING THIS PART, so we have to find a used one at a junk yard. Other than this issue, his car has appeared to be in very good shape, has been maintained well and clean. Why is there not a recall on this issue?

The contact owns a 2017 Ford Fusion. The contact stated that while driving on several occasions at various speeds, the vehicle lost motive power with a misfire coming from the engine. The vehicle was driven to the residence. The contact stated that the next day, when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a misfire coming from the spark plugs. The vehicle was taken to the residence. The contact stated that while driving to the residence, the temperature gauge went to Hot. The contact checked the coolant reservoir and became aware that the coolant reservoir was empty. The contact added coolant. The following morning the vehicle was started, and there was white smoke coming from the exhaust pipe. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.

When parking i attempted to put the vehicle in reverse and a warning light came on "shift system failure", and the shifter cable locked in placed flashing causing the car to lock without the ability to move. Shift cable bushing is split causing dislodge from the fitting

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was stuck in gear while accelerating from a stop. The contact stated that the vehicle failed to move. The brake and ABS warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission bushing needed to be replaced. The vehicle was repaired, but the failure recurred. While reversing, the vehicle became stuck in the street. The contacts' son was able to maneuver the gears, and the vehicle started moving. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 97,000.

Coolant leaking into cylinder causing engine problems.

The contact owns a 2017 Ford Fusion. While the contact's fiancé was driving at an undisclosed speed, the engine overheated. The driver pulled the vehicle over to the shoulder of the roadway and turned off the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was later driven to an independent mechanic; however, the failure was not duplicated. The vehicle was driven back to the contact's residence. The contact later performed an inspection of the vehicle. The coolant level was inspected, and the contact refilled the coolant reservoir; however, the contact stated that the coolant reservoir needed to be refilled daily. There was no visual signs of a coolant leak. In addition, the vehicle was taken to an independent mechanic, where it was diagnosed with a misfire in cylinder #2. The contact was informed that the fuel injector and coil pack needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact was informed that there was no visual coolant leak. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 129,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was shuddering abnormally, and the transmission was difficult to shift into gear. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving 25 MPH, the message "Coolant Overheating" was displayed. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 21N12; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 174,000.

The temp gauge suddenly jumped up and alert said coolant was low. Driving on freeway, car shut down before I could get into a shoulder. Big rigs swerving around me, could have been killed. No leaks under car. Cap off the coolant reservoir and the coolant level bubbles up back to normal. After that, even driving one mile makes the temp gauge jump up and drop down erratically. Quoted more thank $8,000 to repair because it requires a new engine? Ford dealership said this is very common issue for Ford Fusions, that it is a design flaw and many of their clients have had similar safety scares.

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, the gear shifter failed to shift as intended. The contact stated several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed shifter bushing lever. The contact was informed that the shifter bushing lever needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. In addition, the contact referenced an unknown recall; however, the VIN was not associated with the recall. The failure mileage was approximately 97,634.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 97,000.

The contact owns a 2017 Ford Fusion. The contact stated that his daughter had informed him that the coolant level was low. The contact refilled the coolant reservoir; however, the following day the coolant was low again, and the vehicle failed to start. The contact stated that the check engine warning light was illuminated. The contact changed the spark plugs, ignition coils, and fuel pump; however, the coolant level remained low. The vehicle was towed to the dealer who diagnosed the vehicle with coolant intrusion in the engine. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds, the vehicle decelerated independently and failed to accelerate as needed. The contact stated that after parking the vehicle, the contact was unable to move the gear shifter into reverse or drive out of the parking space. The contact maneuvered the gear shifter, and opened and closed the doors several times, and occasionally pushed the vehicle to get the transmission to activate or reset. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to start. The contact waited for a while and then opened and closed the door while making several attempts to start the vehicle. The “WRENCH” warning light was illuminated. The vehicle was taken to the dealer, who diagnosed that the shifter cable had failed and needed to be replaced. The vehicle was repaired. The contact stated that 4 years later the failure returned. The failure had occurred several times and became more frequent. The vehicle was not returned to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was unknown.

The contact’s daughter owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, there was an abnormal amount of white smoke coming from the exhaust pipes. The contact stated that the vehicle hesitated while starting, with the message "Coolant Level Low" displayed. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was restarted and went into LIMP Mode. The vehicle was taken to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was also referred to the NHTSA Hotline for further assistance. The failure mileage was approximately 102,900.

Coolant leak on engine leading to white smoke coming out of exhaust engine is on brink of ruin. This model is not covered underneath any of the recalls, even though it has the eco-boost. Diagnosed by Ford dealership.

Ford is currently telling me that coolant has mixed with my engine oil and that the entire engine needs to be replaced. However, after doing some research, I found that this is a known issue with these engines, and even a Ford representative acknowledged that it's been an ongoing problem.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine coolant temperature warning light illuminated. There was white smoke coming from the exhaust pipe. The contact pulled over and had the vehicle towed to an independent mechanic, who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the power train fault message was displayed, and check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 55,352.

The contact owns a 2017 Ford Fusion. The contact stated while driving 60 MPH, he noticed white smoke coming from the rear of the vehicle. The check engine and coolant warning lights illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that coolant was leaking into cylinder #3 and that the engine would need to be inspected. The vehicle was not repaired. The manufacturer was notified and provided the contact with the recall number, and opened a case. The contact was relating to the failure of Technical Service Bulletin: 22-2134 (Low Coolant, White Exhaust Smoke And/or Illuminated); however, the VIN was not included in the bulletin. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 122,000.

We own a 2017 ford fusion with 72,000 miles and I took it to the dealer because the engine light came on, after a couple of days at the dealer they contacted me and said I needed a new engine due to the coolant intruding in one of the pistons , I did some research on line and found out that a lot of other people seem to have had the same issue with the 2.0 eco boost engine and found out that the engine block is defective from the manufacturer, I reached out to Ford customer service and they said they couldn’t help me with this issue since my warranty was expired , I ended up replacing the engine for a new one at a cost of over 8,300 dlls and I was told to keep my receipt in case of a recall on this issue . I didn’t want to buy another car since I I just had purchase a 2025 F-150 and i don’t want 2 car payments and my wife’s 2017 ford fusion is in an immaculate condition except for the engine failure .

Just got my car I’m financing (used) It’s been giving me problems since I got it slow acceleration, overheat . , engine stalling Start and go Option isn’t working . Can I have a professional assist me with a recall maintenance please

The contact owns a 2017 Ford Fusion. The contact stated that the passenger’s side doors failed to open as intended. The contact stated that the door handle had detached from the door. There was no warning light illuminated. The contact stated that the door failed to open from the outside. The contact stated that the failure had occurred twice. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 87,419.

My engine is now in need of replacement after 87k miles due to a coolant intrusion that Ford refuses to do a recall for my car. However, they recalled other 2017 ford fusion se’s with 2.0 engines for the same issue.

I own a 2017 Ford Fusion with 49,300 miles. The engine light went on and the car was shaking and couldn't be driven over 40 miles per hour. I brought it to the dealer and they said that the coolant leaked into the engine and that I needed a new engine. I recently found out that these engines are defective, and Ford knowingly has been selling these cars.

I believe my 2017 ford fusion should be included in the recall for the BECM for the 2019-2020 because my charging port has a sticker with QR code and ( CD391 PHEV ) and I keep having intermittent problems with the Battery Energy Control Module

I reported this issue back on July 1, 2022. My car was getting stuck in park and when I would get it into gear (reverse), once I put it in drive it automatically switched back to park. The gear shift bushing had broken on my car and I had to have it repaired. As of today, the bushing continues to get stuck in park and I have to turn my car off and back on, press the brake multiple times in order to get it in gear, rather reverse or drive. It continuously gets stuck. I know there was a recall on the gear shifts from 2012-2016 Fusion models. Something needs to be done about this for the 2017 model. I am afraid that once again I will be stranded with my child because my car wont go into gear and will remain in park.

The contact owns a 2017 Ford Fusion. The contact stated that upon shifting the vehicle into drive, the shift lever suddenly moved back into the park with the message "Please place the vehicle into park" displayed. The contact became aware that the vehicle could no longer be shifted into drive. The service transmission warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train), but the VIN was not included in the recall. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 160,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving on the highway at 60 MPH, the check engine warning light illuminated with a misfire in the engine and the vehicle experienced a reduction of automotive power and the vehicle decelerated to 40 MPH. The contact proceeded to take the vehicle to a local independent mechanic where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 21N12 as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

My vehicle was just disagnosed with the coolant intrusion issue outlined in TSB 19-2346. I have owned this car for over 6 years and not once has anybody mentioned this well-known issue to me. I am disappointed I had to find out about it by experiencing it firsthand, and then going online and reading the stories of counless other drivers who have had the same issue. This engine design is clearly faulty and Ford has been aware of the issue with these engines since at least 2019. How can it be 2025 and a recall has not been initiated??? This is unacceptable. I am now stuck with a $10,000 repair bill for a new engine because the dealer repair tech warned me not to drive it any further without repair or else risk an engine fire or even an engine seizure which would likely cause an accident. Had I been aware of this inevitible issue sooner (due to a recall or any other manditory notice), I would have traded the car in long ago.

On 3/8 the car stopped moving while driving. No warning lights came on, no check engine lights, no fluid leaks etc. Ford spent 3 weeks investigating and said there was metal flakes in the transmission fluid. Towed it to a transmission shop whom immediately reported “large chunks of metal” in the transmission fluid. Advising the transmission was degrading from the inside. Agin no warning lights or check engine light are illuminated on the dash. Entire transmission will need to be replaced at 97,000 miles!

The contact owns a 2017 Ford Fusion. The contact stated that during an oil change, the technician at the dealer advised the contact that there was coolant in the engine block, which caused damage to the engine. The contact was advised that the engine needed to be replaced. The contact was informed by the dealer that it was a known failure in similar vehicles. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 140,000.

I was driving under the posted speed limit on a road near my house going to pick my kids up from school. I was approaching a stop sign at an intersection and began to press on the brake pedal. The pedal traveled all the way to the floor as I was coming yo the stop sign. A driver was approaching me from the left headed east and my car went into the street past the stop sign and the other driver hit me which in turn caused his vehicle to roll over and mine was damaged as well which turned out to be totaled. The brakes began to work again right as the gentleman hit me. I never knew about the recall and when that happened I got onto the web and out in my VIN and saw it was recalled. I need to know what’s going to be dealt with here!

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the low oil warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into various cylinders had resulted in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 77,500.

my Ford Eco Boost engine has a coolant intrusion which can cause overheating and possibly engine fire. There is currently a class action lawsuit against Ford and Ford has issued a TSB bulletin for this problem.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The contact was also informed that the VIN was not included in TSB: 22-2134 (Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GDI Engine – Short Block Replacement After Coolant Intrusion). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,900.

The contact owns a 2017 Ford Fusion. The contact stated that while driving on the highway at 60 MPH, the vehicle lost automotive power, with white smoke coming from underneath the hood. The contact stated that several unknown warning lights were illuminated. The contact pulled over to the shoulder lane and parked the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

COOLANT ISSUE CAUSED ENGINE OVERHEAT WHICH LEAD TO CYLINDER MISFIRE AND ENGINE FAILURE

Engine overheats. Stalls while driving. Seizes up. Coolant intrusion

Defective head gasket or other parts led to coolant entering into the engine and causing the engine to sputter and seize. The car randomly started hiccupping while driving and would rock back and forth when trying to accelerate. The car would launch slowly from a start and made a right turn on red risky. The problem has been confirmed by a Ford dealer. The mechanic said this is a "known problem" with these engines. This problem/engine, however, is not covered under warranty. The vehicle was inspected by a Ford dealership. There was a check engine light 3 days prior with no symptoms. The code came back with a cylinder 2 misfire. I made an appointment for the closest day possible. After 2 days, the car was a bit shaky and the unusual vibration was noticeable. On the third day, there were issues with power delivery, the sputtering became audible, and the shaking was intense. I brought my car into the dealer immediately.

Ford 2017 - Coolant Intrusion - Mileage drove (116,700mi) Vehicle vibration during everyday start of the car. White smoke during every day start of engine. Engine check light is on. Took it to Ford dealer service, they confirmed its coolant intrusion and quoted 11k$ for long block replacement. I can’t afford for it. Worried that it would lead to severe risk like engine fire in near future. Requesting NHTSA to extend it as a mandatory recall for all affected Ford Vehicles.

The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, the engine was shaking abnormally, with the check engine warning light illuminated. The contact checked the engine bay and noticed that the coolant reservoir was abnormally low level on coolant. The vehicle was taken to a local dealer and the contact was informed that there was a misfire in cylinder #3 due to coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.

1.5 Ecoboost engine leaks coolant into cylinder(s) causing misfire and engine overheating due to failed head gasket, cylinder head or crack in engine block. Ford TSB 21N12, 22-2322 and others address this exact issue. Ford failed to notify me of TSB, and the short time Ford allowed to replace engine has expired. Contact with Ford Corp resulted in no help with my car.

The contact owns a 2017 Ford Fusion. The contact stated that while attempting to shift the gear shifter, the gear shifter failed to move to the intended gear. No warning light was illuminated. In addition, the gear shifter was stuck in reverse(R). The contact stated that a tow truck arrived on the scene and was able to move the gear shifter to park(P). An appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to an undisclosed recall; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.

The cylinder wall failed which led to coolant loss into the motor

The contact owns a 2017 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact attempted to jumpstart the vehicle but was unsuccessful. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the starter had failed. The starter was replaced; however, several days later, the failure recurred. The vehicle was towed back to the same mechanic, where it was diagnosed for a second time. The contact was advised that coolant intrusion had caused the engine to fail, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated intermittently while driving. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders. The dealer determined that the long block engine assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,000.

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The message to clean around the gas cap was displayed. The contact stated while driving 30 MPH, the vehicle made an abnormally loud sound and was vibrating. The contact pulled over to the side of the road. The contact noticed that the sound was coming from the fuel tank flap. The contact stated that while pushing the fuel tank flap, the contact felt a significant air pressure, and the failure ceased after the flap was closed; however, the failure recurred while the flap was not completely closed. Additionally, the contact stated that the vehicle was experiencing rough idling and the vehicle stalled while at a traffic light. The contact stated there was black smoke coming from the tailpipe. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the EVAP system was leaking, and the EVAP canister control valve had failed and needed to be replaced. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission warning light illuminated. The vehicle was towed to the residence. The vehicle was diagnosed by an independent mobile mechanic and the contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 97,409.

Trunk pops open on its own

I have a 2017 Ford Fusion with 47,000 miles on it. There is no more warranty. I took my car in to get the recall fixed and I was told I need a new engine because the coolant was leaking into cylinder . I read online that there a numerous complaints about this. I should not at 47,000 have to pay for a new engine.

The contact owns a 2017 Ford Fusion. The contact stated that while his son was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the head gasket, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the new engine not being available. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 50,000.

The engine light came on. Brought it to have it checked. They said it was a mechanical issue. Drive it from Connecticut to South Carolina. Light came back on and went to three different mechanics. Last one said the engines on this model are defective. Brought it to Ford they said I can put in a new engine for $9,600.00. It has engine coolant leaking into the engine. Spark plug has melted into the engine and can’t be removed. The car has 65,000 miles on it. The car should have a 200,000 mile life.

The contact owns a 2017 Ford Fusion. The contact stated while driving on the highway at 45 MPH, the vehicle lost automotive power. The maintenance required light to be illuminated. The contact pulled over, turned off, and restarted the vehicle. The vehicle was restarted, and the contact was able to continue driving. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

The contact owns a 2017 Ford Fusion. The contact stated that occasionally the "Coolant Level Low" message was displayed and after starting the vehicle and driving at various speeds, there was thick white smoke coming from the exhaust. The contact decided to replace the head gasket and discovered that the engine block was cracked. The contact researched and became aware that the failure might be caused by coolant intrusion into the engine. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall related to the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving 65 MPH and attempting to depress the accelerator pedal, the vehicle failed to respond as needed. The local dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that there was coolant leaking into the cylinder block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, opened a case, and referred the contact to the NHTSA Hotline for assistance. The contact related the failure to TECHNICAL SERVICE BULLETIN: 19-2172 (Coolant in Cylinders, White Exhaust Smoke And/ Or Illuminated MIL). The failure mileage was 47,000.

My son’s 2017 Ford Fusion didn’t hold its coolant. We took it to our mechanic to see what was going on. He diagnosed leaking coolant that has blown a head gasket and his car needs a new engine. We looked on the internet and found out that there is a recall on 2017 Fusions. We found out that this problem can cause fires in the car. Since this has been a problem in the past for Fusions We think this should be a recall concern since this has been a problem in the past with these vehicles. We do not want our son to perish in a vehicle that needs work that should be covered by a serious safety issue a FIRE .Please contact me at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the head gasket had failed, causing coolant to leak into the oil, which caused the engine to fail. The dealer determined that the engine needed to be replaced. The dealer informed the contact that it was a factory defect. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle started to hesitate while depressing the accelerator pedal. The check engine warning light was illuminated. Due to the failure, the vehicle was towed to a local dealer. The vehicle was diagnosed with engine failure due to coolant intrusion into one of the cylinders. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained in the possession of the dealer but was not repaired. The failure mileage was approximately 74,000.

A known issue on the 1.5 ecoboost happened which allowed coolant inntrusion into the cylinders. Only certain vins qualify for the recall, even though more of them have the same issue. My car needs a new engine but the vin does not show a recall.

See attached document for complaint.

The contact owns a 2017 Ford Fusion. The contact stated that while his wife was driving 55 MPH, the vehicle started shaking abnormally. The check engine warning light illuminated. The contact was able to pull over to the side of the road and call her husband. The contact was able to drive the vehicle to the residence. The contact stated that the dealer was contacted. The vehicle was taken to the dealer and was diagnosed with a crack in the head gasket and that coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 122,000.

I obtained my vehicle on Lease in 2017 with 40K miles from Ford of Branford CT. When off lease I purchased it outright. I still own the vehicle and am still having Two main problems, One since almost the beginning. The First is the automatic seat control(driver's). This system would periodically push the driver into the Steering Wheel. I brought it into that dealership several times for that reason, while still in CT. They did claim to get it to stop doing this with some resets, but over time it continued. Around 2020, the vehicle began going totally dead. Initially it was determined to be the Starting Battery. My concern was it to ba a Compiter or Power drain problem. Several batteries and Dealership visits didn't solve it. I moved to SC in May 2022. These problems continued there, where Cox Ford of Southern Pines took over. After more Service visits the only answer was a BAD BATTERY. Recently, after returning from Vacation and having to jump start the vehicle two times, I had several conversations with the service department. Finally a new Service writer found some information. A Technical Service Bulletin described how in this vehicle, how under seat wiring for the automatic seats, were becoming frayed and shorting on metal rails.(182025A). Also another for Battery Drain (SSM 50250). My Automotive background (which I no longer do) Tells me that electric seat wiring, grounding against seat rails could cause the Battery to be Draining. I believe they could be connected.

See attached document for complaint.

Sudden loss of power while driving, misfiring causing sudden jerk while driving, almost rear-ended, white smoke/steam now showing from exhaust. Apparent engine coolant leak. While the 2017 Fusion 2.0L ecoboost is in the coolant leak recall this VIN is not showing a recall. Car is not safe or operable with this condition. It is available for inspection

The contact owns a 2017 Ford Fusion. The contact stated that it was difficult to start the vehicle. Additionally, the contact stated that upon starting the vehicle, the vehicle shuddered, and there was grey smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The contact also stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to Miller Auto, where and unknown spark plug was replaced; however, the failure persisted. The mechanic diagnosed the vehicle and determined that there was coolant intrusion into the engine, causing cylinders #1, #2, and #3 to misfire. Additionally, the cylinder overtemperature protection was activated. The mechanic determined that the engine or the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Fusion. The contact stated while attempting to drive out of the driveway, the vehicle could only be shifted into reverse. The contact stated that the transmission failed to shift into drive. The check engine warning light was illuminated. The vehicle was towed to a local dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at 70 MPH, the vehicle hesitated and shifted out of gear independently. The contact stated that the vehicle decelerated independently. The vehicle was taken to a dealer where it was diagnosed with a blown head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 138,000.

Hello, Christmas Day my daughter, grandson, and I went to the movies to see Sonic. Afterwards we were waiting at the red light and when the light turned green I pressed the gas. The car did not advance forward but rolled into the middle of the road. The blessing for us was that it was Christmas and not alot of traffic in this area that is normally very crowded. I was able to put the car in reverse and move back enough to move to the side of the road. This had me scared.

Car will not shift out of Park and getting an error message of "P0929.00-A Gear Shift Lock Solenoid/Actuator Circuit A Range/Performance". There appears to be an issue with the gear shift module, and many others are experiencing the same issue. This issue could cause the driver to be stranded wherever the car decides to lock up. Anytime the driver puts the car in Park, it may not shift out of it again. Issue was experienced and confirmed at a local repair shop.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 50,000.

Engine codes P0300 and P0302 engine misfires. Engine has unsteady idle and feels sluggish. Engine is consuming coolant. All of these symptoms relate to ford class action lawsuit [XXX] and ford customer program Customer Satisfaction Program 21N12 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine – Short Block Replacement After Coolant Intrusion But there is no recall for my vehicle to repair it when it’s clearly an engine defect per their own admission [XXX] needs to enforce a recall. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There is a recall on 2017 Ford Fusion's torque converter. I currently have a 2017 Ford Fusion. After inspection at a Ford service dealership, the "torque converter clutch internally failed filling the transmission filter with metal debris and starving the pump for fluid causing debris to go throughout the transmission." The problem with this, is that even though it's list as a recall for ,y specific car, the recall is not listed under my VIN number. This inspection was done on December 17, 2024. The safety of myself and children were put at risk when my car hesitated to accelerate on multiple occurrences on busy roads and intersections. The problem has been reproduced by a Ford dealer and has also been inspected by a Ford service dealership. There were no warning lights on indicating that there was a problem.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle drove roughly, and the engine was misfiring. Additionally, the contact stated that when the vehicle was started, the vehicle was idling roughly. The contact's father, who is an independent mechanic, diagnosed the failure as a blown head gasket and coolant intrusion into the engine. The vehicle was not repaired. The vehicle was taken to the dealer where it was confirmed that the failure was a blown head gasket and engine failure due to coolant intrusion. The contact was informed that the engine needed to be replaced. The contact referenced Technical Service Bulletin: 22-2229; however, the repair was not covered under the TSB. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under any recalls or special programs. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 86,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality. The contact later observed that the coolant reservoir was empty though it had been refilled the day before. The blank warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into the engine resulted in irreparable damage. The contact was informed that a replacement engine was required. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 90,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving 5-10 MPH, there was an abnormal thud coming from the vehicle. The contact stated that the vehicle failed to shift into drive or reverse. The contact looked underneath and around the vehicle but was unable to identify the cause of the failure. The vehicle was pushed to the side of the road by the neighbors. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 17V427000 (Power Train). The vehicle was towed to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no recall or warranty coverage on the vehicle. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 69,900.

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light had been illuminated and that the hood of the vehicle was trembling while an abnormal sound came from the engine upon starting the vehicle. The contact also stated that while driving the vehicle at various speeds the engine would stall. The vehicle was able to restart. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the failure was attributed to coolant intrusion into cylinder 2 and that the entire engine would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 47,254.

I have a 2017 Ford Fusion Sport. I bought my vehicle at 19,000 miles. At 34,000 Ford repaired my oil pan because it was leaking. My oil pan is now leaking again and it is at 98,000 miles. There is a recall for leaking oil pans for my year and engine type (2.7 ecoboost) my vehicle is not currently on the recall list however I feel it should be because it is abnormal to replace oil pans and gaskets this often. I've seen where Ford is now putting in metal oil pans to replace the plastic ones that have issues. My vehicle has this issue. What do I do to get it added to the recall list? My car is currently at Grimm's Automotive and I do not have a copy of the diagnostic but I can get it and submit it once I have it.

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The contact stated that the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that there was coolant intrusion into the cylinders and that the engine's long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 37,000.

The contact’s son owns a 2017 Ford Fusion. The contact stated that his son attempted to start the vehicle and became aware that the engine was struggling to turn over. The check engine warning light illuminated and there was white smoke coming out of the exhaust. The contact checked under the hood and the coolant level was significantly low. The contact’s son left the vehicle parked. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired because the vehicle was out of warranty. The manufacturer was notified of the failure. The failure mileage was unknown.

Stopped at red light. When removing pedal from brake car would not move forward. Made revving noise when has applied. Car would not move but was still running. Could not drive car afterwards. .

The contact owns a 2017 Ford Fusion. The contact stated while accelerating from a complete stop at a traffic light, the vehicle hesitated to respond and then lurched forward while responding. The contact stated that the failure recurred several times while driving from a complete stop. Additionally, the contact stated that the failure occurred while reversing. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 93,000.

A defect in the head caused the vehicle to leak coolant into the cylinder and cause a rough running engine. It over heats and causes a possible fire issue

The contact owns a 2017 Ford Fusion. The contact stated that while driving, the vehicle failed to exceed 20 MPH, made an abnormal clunking sound, with an engine misfire while shuddering significantly. The contact stated that the failure persisted while driving. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion in the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 21N12, because the campaign had expired. The failure mileage was approximately 47,500.

The contact owns a 2017 Ford Fusion. The contact stated that while his son was driving 60 MPH and depressing on the accelerator pedal, the vehicle hesitated while responding and instead decelerated. The contact attempted to exit the highway however, the vehicle failed to respond as needed while attempting to merge over to the exit ramp. The vehicle was towed to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was 120,000.

The 12v battery on my 2017 Fusion Energi titanium has failed every 6-10 months since buying the car new. Each failure is at best, inconvenient and expensive, however on multiple occasion it resulted a dangerous situation that compounded, knocking out fuses for components which manage power steering and other components. It was extremely difficult to pull over safely with my two young children and we were left stranded until we had a replacement battery delivered on the freeway. Ford knows this is a problem and says that it’s because the car is designed without a alternator and then changed the warranty coverage on the batteries from 3 to 2 years because of how much money they’ve been losing on replacements with warranty tolling.

I have brought our Truck and our Car to the dealer several times and had other service that I paid for completed and they refuse to perform Recall 20C19 I have attempted to contact Ford and they have refused to respond to my concern. Bell Rd Ford is the dealer I brought it to.

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, the contact moved the gear shift rotary dial to drive(D), but the vehicle failed to respond, and the gear shift rotary dial moved back to park(P). The power train warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the transmission shifter cable bushing had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that upon opening the hood and pushing the transmission shifter cable bushing back into the normal position, the vehicle responded as needed. The vehicle was driven to the residence. The vehicle was then taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The engine died and the car shut off in the middle of trying to drive the car. All maintenance has been done on time, all recalls have been done but one (brake line hose) which was scheduled to be repaired. The car is a 2017 with 128k miles on the engine and I did NOT get any engine light notifications to indicate anything was wrong prior to the engine dying. This is a major safety concern especially since no indication lights were displayed prior to the issue.

I was pulling out of tractor supply and it felt like I hit a hole . There was a hard clunk . I tried to go but all that happened is car would rev. I looked down and seen car was now in park it had jumped gears There was nothing in the road that I could have hit .since then car has been hard shifting and yesterday on my way to work car would not accelerate so I pulled over and now the car won’t even start .

The contact owns a 2017 Ford Fusion. The contact stated after placing the vehicle in park with the ignition running, the contact then shifted to drive however, the vehicle failed to respond as needed. The shifter system failure message was displayed. The contact stated that the vehicle was inspected, and the contact was informed that the drive belt was loose. The drive belt was tightened. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the shifter cable bushing had disconnected and the bushing missing. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 169,359.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle began to shake with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was referred to the manufacturer for further assistance. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance The failure mileage was approximately 58,000.

Engine began to overheat. Drove home. Started up the next morning and it smelled liek somethin was burning. Took it a car repair. He said the collant had leaked into the engine block and the engine had to be replaced. 6 to 8 thousand dollars. Car only has 47,000 miles on it. There is a recall for the 2017 Ford Fusion for cars with ecoboost engines. Mine does not have thtat, but i see on line there a lot of people who have had this problem.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 135,000.

The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local O'Reilly's who diagnosed the vehicle with the cylinder #1 misfire. The vehicle was later taken to the local dealer who determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 82,000.

EVAP system leak causes car to not start after putting gas in the car. Engine light stays on causing the key fob not to auto start the car. Loud Knocking noise coming from the gas tank.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle experienced an engine misfire, with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 97,772.

Vehicle was apart of a recall that involved the engine having engine intrusion. We are now suffering a vehicle that is currently no longer functioning.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at 70 MPH, the vehicle began to shake, prompting her to pull to the shoulder of the roadway where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion into multiple cylinders damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 128,000.

Upon starting the vehicle, the engine started to vibrate violently. The check engine warning light was illuminated. The vehicle was taken to Wendle Ford mechanic, where it was diagnosed with coolant intrusion and needed an engine replacement. The manufacturer was notified of the failure and referred to contact the NHTSA Hotline for assistance. The failure mileage was approximately 65576

The engine on this vehicle needs to be replaced due to coolant intrusion into the cylinders. On my engine diagnosis I get Error Code #P0302 which indicates Cylinder 2 misfire detected. My vehicle overheats quickly, runs rough and the coolant reservoir is dry. The vehicle's exhaust blows out a lot of white-ish smoke with a sickening odor. I took my vehicle to my local Auto Nation Ford of Bellevue, WA service department. They told me it is what they have seen on a lot of Ford Eco-Boost engines and there was a recall on these for engine replacement but my 2017 vehicle falls out of the recall. They told me I need a new engine replaced in this vehicle to the cost of about $10,000. Auto Nation Ford Bellevue, WA's service department referenced service bulletin #22-2229 (Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure to replace the long block engine assembly.). There were no warnings or dashboard lights except when my coolant gauge rose suddenly while driving on the road. I have dutifully maintained my vehicle with regular checkups so I don't believe I am at fault for this problem. I believe the Ford Motor Company should have informed me of this chronic problem but they didn't. I also believe my 2017 Fusion should be repaired with the cost going to the Ford Motor Company for a known defect. What do I do now please?

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a cracked engine. The contact was informed that the engine needed to be replaced. The warranty company declined coverage for the repairs because of the known failure with the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 132,930.

The contact owns a 2017 Ford Fusion. The contact stated when starting the vehicle from a cold start the vehicle was vibrating and idling roughly. The contact stated that the failure was a recurring failure. The contact stated that while driving at approximately 35 MPH the vehicle was again running roughly and he was smelling the odor of coolant in the passenger cabin. The contact stated that the check engine and "high coolant temperature" warnings had been illuminated. The contact drove the vehicle to a local dealer. The vehicle was diagnosed and the dealer determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that this was a known engine failure. The manufacturer was informed of the failure. The failure mileage was approximately 106,000.

The redesigned head gasket began to leak coolant into cylinder three causing a misfire and overheating of the engine. She stated the check engine light and the temp light both illuminated. My wife was left on the side of the road until the car could cool down to avoid further damage of fire. The initial indication was only a misfire on 3. I plan on getting a quote for the Ford recommended fix which is replacement of the engine with a new long block. This is a widespread and well known issue that has unfortunately now affected me. The car is available for inspection until I can figure out how to replace the motor with the updated and redesigned long block.

Component: Coolant leaking into motor. It is available for inspection upon request. This is the second motor ford has put in my vehicle with same issue. Both times the vehicle broke down in transit causing us to be a hazard to surrounding traffic and leaving us on the side of the road. Problem has happened in to motors in same vehicle. Both motor malfunctions verified by service centers. First motor was replaced at no cost to us by Ford Motor Company (FMC). They indicated they knew there was an issue with the motor and replaced it; however it took us 4 calls to FMC to get this acknowledgement and assistance. The first three times we called we were told that there was no known issue and it was our problem. Now that the replacement motor is doing the same thing, approximately 2 years/ 50,000 miles later we are in the same situation. Current calls to FMC indicate it is our problem even though the replacement motor is under warranty.  Problem has been inspected by Ford dealership service center in addition to a private certified service center, AAA Auto Group. Check engine light appeared both times at the time of breakdown, not any period of time before. All of our documentation is sitting with the vehicle at a Ford dealership at the moment. If this is an issue we can continue wiht NHTSA we will get the service records uploaded ASAP.

The contact owns a 2017 Ford Fusion. The contact stated that after starting the vehicle and shifting into drive(D), the accelerator was depressed; however, the vehicle hesitated before responding as needed. The contact stated that the vehicle only hesitated while accelerating. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V427000 (Power Train); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 89,000.

I took my car into the shop because we had a check engine light on and it showed a P0316 code which is a cylinder one misfire. upon inspection and replacement of my spark plugs, there was coolant that was getting into the cylinders and all over the spark plugs. I spoke to the mechanic the mechanic said that this is a known problem for the 2.0 turbo motors for the Ford fusions. I was advised to contact my local Ford dealership and see if there was anything that they can do for a TSB and I contacted Ford Motor Company directly and they are not going to provide financial assistance even though it’s a known problem and is covered for other vin numbers. I have a case number which is CXH02950291. the TSB number is 22–2229 for the long block replacement. That is the only fix for this motor and it is due to a defect in the long block being cracked. I have 4 children and 2 with special needs. I cannot afford an $8-10k cost for a motor replacement. We purchased this vehicle about 5 years ago and the vehicle has roughly 96k miles on it. This is insane. I need help.

The contact owns a 2017 Ford Fusion Energi. The contact stated while parked and attempting to fasten the rear passenger's side and driver's side seat belts, the seat belts failed to retract. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the seat belts could not be ordered because the seat belts had been discontinued. The approximate mileage was 70,000.

The contact owns a 2017 Ford Fusion. The contact stated that after shifting the vehicle from reverse(R) to drive(D), the vehicle failed to accelerate while depressing the accelerator pedal. There was an orange blinking light flashing on the gear selector. The contact stated that the gear selector failed to move, and the vehicle became inoperable. Due to the failure, the vehicle was towed to a dealer and was diagnosed with a defective transmission shifter cable bushing. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 108,000.

I am having a lot of problems with my transmission and torque converter and after some research I’ve seen those are both commonly recalled parts on the 2017 ford fusion. My car only has 67,000 miles on it and I believe it’s too soon for this to be a problem. When I try to accelerate from 2nd to 3rd gear my tachometer shoots up and my car will start doing a jerking motion and won’t accelerate

The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, the engine started to vibrate violently. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant was leaking into the engine block, resulting in damages to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 84,000.

The contact owns a 2017 Ford Fusion. The contact stated that upon the start of the engine, the "Service Engine Now" warning message appeared on the instrument panel. The vehicle was taken to a local dealer where it was diagnosed with coolant intrusion and needed an engine replacement. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 49,000.

Steering wheel clock spring is not working. Controls wipers, turn signals, speed control, voice commands, lane aware and allows to toggle thru control settings do not work. Ford doesn’t have part available or an ETA. This part covers vehicles from 2013 thru 2024 so currently vehicles coming down assembly line are using. My car is unusable like this. Aftermarket part is also unavailable. Please help

While driving on the highway at 60MPH, the check engine light came on first, then got an overheating issue. Let car cool, then drove city streets and took car to an independent auto repair shop. They read the engine and it had error code P0304. Shop bore scoped into cylinder 4 and found engine coolant. Took to dealer to confirm, they did find that engine coolant was leaking into cylinder 4 and recommended replacing engine long block assembly for $9.25k.

The contact owns a 2017 Ford Fusion. The contact stated while at the fuel station, the contact's wife attempted to shift from park(P) to drive(D), but the rotary gear shifter failed to turn and was stuck in park(P). The contact met his wife at the gas station and knocked the side of the gear shifter until the vehicle responded as needed. The power train warning light was illuminated. The contact was able to drive to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 92,000.

See attached document for complaint.

My vehicle 2017 Ford Fusion has a chronic condition. The coolant comes into the engine and causes an engine misfire, which is a very serious problem. The 21n12 customer satisfaction program has already come out, but I bought this car secondhand and it's already out of all conditions. I'm wondering why this issue is not a recall. Many owners of the same car are complaining of the problem and this is a serious life-threatening defect. I think you should include this in the recall right away.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, he noticed white smoke leaking from the exhaust. The check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with coolant intrusion and needed an engine replacement. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

Transmission failed on the highway with no prior signs...check engine light came up and the car would not go to higher gears and RPM was high and loud that i had to pull off the road onto gravel.

My car has been misfiring on the 4th cylinder for since the end of 2023. The first time, I was told that I needed a tune up, I did that. Months later another misfire, said I needed to change the ignition coil, did that. Then I was out of town and it misfired again. My spark plug was changed and I was able to return home. This last time [XXX], it showed another cylinder and crankshaft. I took to dealership and was initially told that I needed a tune up and had swollen lug nuts. Advised I had a tune up at 37,000 miles and car only has approximately 48,000 miles. I then requested car be tested for coolant intrusion. The test was done and a cylinders scoped and was told Yes, that is the case. Now Ford wants me to pay $9,000+ for engine replacement. They state that my VIN is not included in the Customer Satisfaction Program. But this is a known fact to them and are not willing to absorb any of the cost. There is a program for the 1.5 but was told there is no program for 2.0 liter engine which I do not understand if it is the same engine defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle experienced rough idling and failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that there was coolant intrusion into the short block and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 77,000.

The contact owns a 2017 Ford Fusion. The contact stated that after starting the vehicle and attempting to shift the vehicle into drive(D), the gear lever failed to move. The contact stated the yellow wrench symbol warning light was illuminated. The contact called for Roadside assistance, and the tow truck arrived at the residence. The tow truck driver informed the contact that a damaged shifter cable bushing had caused the failure. The contact was advised by the driver that there was a recall associated with the failure and advised the contact to take the vehicle to the dealer. The contact stated that the driver performed temporary repair and the vehicle was driven to a dealer. The dealer diagnosed the vehicle and confirmed that the shifter cable bushing had failed and needed to be replaced. The contact was advised by the dealer that the VIN was not included in NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.

The contact owns a 2017 Ford Fusion. The contact stated that while attempting to shift from reverse to drive the gear shifter failed to respond. The contact's father and neighbor went underneath the hood of the vehicle and made some adjustments for the gear shifter to operate as needed. The vehicle was taken to the dealer who diagnosed that the shifter cable had failed and needed to be replaced. The shifter cable had been replaced. After receiving the repair, the failure occurred approximately 5 to 6 months later. The vehicle was returned to the dealer and the shifter cable was readjusted. The failure persisted and the dealer readjusted the shifter cable several times due to not being able to determine the cause of the failure. The vehicle had not been repaired. The dealer informed the contact that there were recalls for the same make and model however, for another model year. The contact was unable to determine the NHTSA Campaign. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle, the vehicle shuddered abnormally. The message "Coolant Overheated" was displayed. The vehicle was taken to Firestone, where it was diagnosed with a coolant leak into the cylinder head gasket. The contact was informed that the cylinder head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 104,965.

There was coolant intrusion into my engine which caused the engine to start seizing and misfiring and it also rusted a spark plug into cylinder #4. From my research this seems to be a known and common issue with EcoBoost Ford Fusions (I have a 2017 Ford Fusion 1.5L EcoBoost). This issue apparently can also cause fires and I'm lucky that it didn't happen to me. The Peacock Ford Service Center in Maitland, Florida confirmed to me that this is a known issue. The engine has been inspected by a Firestone as well as the Ford Service Center that i previously mentioned. The only symptom of the failure was the check engine light coming on but the only reason it came on was because the engine started misfiring.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact had taken the vehicle to an auto parts store where it was diagnosed and determined that the spark plugs needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was driven to an independent mechanic who diagnosed the vehicle and determined that there was coolant intrusion into the engine block, and that the engine needed to be replaced. The contact had the vehicle towed to another independent mechanic who confirmed that the engine needed to be replaced. The mechanic advised the contact that the failure was related to Customer Satisfaction Program: 21N12 Coolant Intrusion Into the Short Block (Engine and Engine Cooling). The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 82,000.

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated, prompting the contact to drive the vehicle to the local dealer to be diagnosed. The dealer retrieved fault code for a cylinder #2 misfire. The contact was informed that the spark plugs, fuel injectors, and the engine needed to be replaced, due to coolant intrusion into the cylinder head. The contact was informed that the failure might be related to an unknown recall; however, the VIN tool showed no open recalls on the VIN. The spark plugs and fuel injectors were replaced and the vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,000.

According to repair shop check engine light will remain on as anti freeze leaks due to a malfunction in my car. Repair shop states this is not a recall as it is not a safety issue and yet when I put on gas peddle car doesn't auto engage to proper speed. I also don't see how coolant leaking on engine wouldn't be safety issue.

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle and shifting into drive(D), the gear shifter knob shifted back into park(p) independently. The message "Shift System Fault" was displayed. The contact stated while inspecting the vehicle, the contact noticed that the shift linkage bushing had separated. The contact manually adjusted the cable bushings in order to drive; however, the failure persisted. The dealer was contacted and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact the NHTSA Hotline for assistance. The failure mileage was approximately 180,000.

Coolant consumption through the engine due to faulty long block assembly. TSB has been issued but no recall. Ford motor company has known of this issue since at least December 19th 2019. TSB 19-2346

The contact owns a 2017 Ford Fusion. The contact stated that while driving at approximately 65 MPH, the engine overheated and check engine warning lights illuminated. The contact drove the vehicle to the local dealer, where the vehicle was diagnosed. The contact was informed that coolant had leaked into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 67,000.

The contact owns a 2017 Ford Fusion. The contact stated that the gear shifter had failed to move from out of park(P). The vehicle was taken to an unknown dealer where it was diagnosed and determined that the gear shifter had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to the dealer and received a second repair; however, the failure persisted. The vehicle was taken to a certified mechanic who replaced the gear shifter a third time. After the third repair, while driving at various speeds, the vehicle shift into neutral(N) independently, and no longer displayed the proper gear. The contact coasted to the side of the road and turned off and restarted the vehicle to continue driving. The wrench symbol was displayed on the instrument panel, indicating that the vehicle needed to be serviced. The contact research and found NHTSA Campaign Number: 17V427000 (Power Train). The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 90,000.

My car developed a miss in the engine that continued to get worse. It was inspected at the dealership, Key Scales Ford, in Leesburg, Florida. The check engine light was on and the car showed a code of PO303, misfire in #3 cylinder. It was determined that there was a crack in the block and coolant was entering #3 cylinder. The approximate costs to replace the engine were over $10,000 and the car had a trade-in value of approximately $9,000 so repair out of my pocket was not a smart option. Through research of my own I learned of NHTSA action which had led to a Ford Technical Service Bulletin TSB 21-2134. I contacted the Ford Customer Satisfaction Program and was told my VIN was not included under the TSB, even though it had the exact same problem. Ford refused to participate in any type of resolution despite this being a well-known problem with the 1.5-liter Ecoboost engines. This type of engine failure could lead to being stranded at any time so driving the car further was not a good idea. There was 55,912 miles on this car and the original brake pads outlived the engine. These engines are known to be defective and a problem.

My 2017 Ford Fusion started with a grumble, saw white smoke exhaust. Drove about 6 miles turned off car, restarted the car and the engine light came on. Brought the car a week later to Dons Ford, they diagnosed a coil issue caused the engine light being on. Roughly a $700.00 repair. Few days later engine light came back on. Took it back to the dealer, they said they probably didn't reset the computer, so the computer thinks it still has a problem. They checked and rechecked my issue. This car has been a gem, 69,000 miles. Bought the car because I buy American made, my son worked in Detroit for Ford. Engine light came back on about 5 days later. Diagnoses, you need a new engine. $9,000. They say my car can catch on fire, but the dealer said I can drive it. There is more I could say but that's for a different agency.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 77,000.

2017 Ford Fusion with 90,000miles-Check engine light went on in the AM, no drivable concerns noticed. Took fusion to my mechanic, motor had coolant leak into cylinder #4, cylinder #4 had stopped firing. Complete 1.5L engine replacement needed. Engine coolant thermostat house gasket replaced Engine gasket kit/seals replaced Complete Engine assembly performed Removed & replaced 1.5L engine Engine Long Block replaced $7,900.00 in parts and labor Had the engine seized while driving due to this coolant leak catastrophic incident may have incurred with possible death. Found that other Ford models have had a recall for this issue but that 2017 Ford Fusions do not have enough incidents to be included. Extremely dangerous and deadly.

MY 2017 Ford FUSION 2.0 Eco COULD HAVE CAUGHT ON FIRE WITH MY 6 YEAR OLD INSIDE!! I went to start my car & it didn’t want to turn over. Turned car off. Tried again. Started up but sputtered manically..then “kind of” settled down. I was maybe 2 miles down the road && COOLANT TEMP HIGH light turned on. I pulled over immediately turned car off. Checked coolant levels….it was BELOW minimum (NO VISIBLE LEAKS) replaced coolant, car started smoother. 2 days later. I started my car it was a little rough && as I began driving I could see what looked like white smoke coming from exhaust. I looked for a safe place to quickly pull over and the COOLANT TEMP HIGH light dinged on again. I checked levels…again BELOW minimum..this is 2 days AFTER I refilled the coolant….once again there are no visible leaks on the ground. It is the weekend so have NOT made it to dealership. Myself & my 6 year old daughter were in the car && THE ENGINE COULD HAVE BLOWN or caught fire!! This is absolutely unacceptable && unsafe. This is unsafe to the people around me && on the road due to the smoke of the car, possible flames, && sudden STOP. This is BEYOND dangerous. I’m positive after researching that this is coolant intrusion in the engine. I was never informed of this possible issue by Ford. I am a single mother, with one vehicle, this should not be MY BILL especially since I’ve maintained the maintenance on this vehicle regularly. I will be taking my Fusion to the Ford Dealership Monday where I hope Ford will cover this issue. (( I can update later if needed ))

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 65 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal, and the RPM gauge was rising but the vehicle failed to respond as needed. The contact stated that there was no warning light illuminated. The contact pulled over and stopped the vehicle. The contact turned off and restarted the vehicle; however, the vehicle had not regained normal functionality. The vehicle was towed to a dealer to be diagnosed. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.

I had the car about 3 months when the first service light appeared. Misfire - replaced the cylinder. But 2 months later service light came on again for same issue. Ford Dealership said it was coolant intrusion. Car repeatedly overheats. Service engine light comes on/stays on. Temperature gauge will indicate high temp, then will drop to normal seconds later, then shoot to the top again. At times engine will decrease power, and I have to pull over and park until engine cools, no matter where it happens. I don't feel safe driving on the highway, or any distance more than 20 miles or so. I am also afraid to park in the garage at night in case it's too hot. Ford dealership says it needs a new engine. Called Ford Customer Service but my VIN was not on the service action 19B37 or 21N12 (even though it was manufactured at a listed plant on the listed dates) so they would not assist in covering it.

The contact owns a 2017 Ford Fusion. The contact stated while accelerating from a stop, the vehicle stalled with the check engine warning light and several other unknown warning lights illuminated. The vehicle was restarted on the third attempt; however, the failure recurred. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was 156,782.

The vehicle experienced engine failure due to engine coolant intruding into the cylinders. This was formally diagnosed by a Ford Dealership service team after the vehicle broke down on the side of the highway. This is the exact issue outlined in TSB #22-2229. The check engine light was activated indicating there was an issue. I filled up the coolant basin with a gallon of the manufacturer recommended coolant, and within 6 days, all the coolant was gone and the engine shut down when I was driving at approximately 50mph. Ford Corporate will not lend any financial assistance for the repairs, which is a complete engine replacement. This replacement costs between $7,000-$10,000.

The shifter cable bushing that other cars in my year got recalled for is going out. It’s having the same problem that the recalled cars are having but my vin doesn’t fall under it for some reason.

The contact owns a 2017 Ford Fusion. The contact stated while parking the vehicle, the gear shifter failed to shift from drive to park. The contact stated that the gear shifter had seized in neutral. The contact turned off the vehicle. The vehicle was restarted, and the gear shifter was reset. The contact stated that the failure had occurred intermittently. The vehicle was not diagnosed or repaired by an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

My car is experiencing the issue noted in Technical Service Bulletin 22-2229 (09-June-2022). My car leaks engine coolant into the engine/cylinders causing an excessive draining of coolant, overheating the engine, and shutting off the car. Specifically, my engine overheated and shut off, making the car undriveable. I was forced off the road on a single lane highway with speed limits of 55mph. This occurred at [XXX] on Friday, [XXX]. The area where the care came to rest was not particularly safe due to the narrow roads and high speed limit. The check engine light came on when this issue became a problem. My car was inspected by Bull Valley Ford in Woodstock, IL. They diagnosed that the issue is indeed the same issue in TSB 22-2229. The quoted price to repair is $7,000.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving on a highway engine began to shake and lose power engine had no problems prior to this all oil changes were up to date. After Engine began shaking violently pulled over on side of road no check engine light was present. Had vehicle towed where even when engine was on no check engine light. After checking the codes with ob2 reader it was determined a cylinder 1 and 2 misfire was present I replaced spark plugs and coil packs and that did not resolve the issue. It was then towed to a repair shop where they confirmed there was catastrophic engine failure including metal in the enigne there were no warning signs that this could happen the dealer and ford have been 0 help except wanting 12,000 to replace the engine

The contact owns a 2017 Ford Fusion. The contact stated while driving at approximately 25 MPH, the engine overheating warning light was illuminated with an audible chime. The contact pulled over and checked under the hood and became aware that the coolant reservoir was nearly empty. The contact refilled the coolant reservoir and restarted the vehicle. The vehicle was shifted into drive (D) but was unable to accelerate above 10 MPH. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that coolant had intruded into the engine block. The mechanic recommended that the engine be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was 139,177.

Was out of town when I went to shift out of Park, and I received a SHIFT SYSTEM FAULT - SERVICE REQUIRED MESSAGE. My car was stuck in reverse and could only shift into neutral. The shift cable bushing had dry rotted and snapped. This item was recalled on previous fusions up to the 2016 model year, yet the same part was used through the 2020 model year. ALL of these items need to be recalled. They are all defective.

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, the contact connected the battery to the charger and the dead cell warning light illuminated. In addition, the contact stated that the battery failed to charge. The contact stated that even though the vehicle was not started, the gear shifter independently switched from park and reverse. The contact stated when the vehicle started, the vehicle rolled backwards several feet. The contact stated that the failure almost caused him to be pinned up against the wall of the garage, where the vehicle was parked. The contact stated that he used the parking brake to stop the vehicle from moving. The vehicle was towed to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 33,500.

Coolant was leaking into the Engine. This is a known issue with this make and model of the Ford Fusion, yet not all the engines were recalled. Ford told us this was a known issue, but we received no notification of this being a potential issue. We have taken our vehicle to Ford since we bought it new in 2017, and nothing was ever said. Now that the engine has the issue that is part of the recall, Ford would not take any responsibility for it and refused to help pay for the repairs. If the engine is doing exactly what the recall was for, then Ford should be held responsible for the repairs.

Transmission went out , 2017 fusion had recall with something with transmission never got notice from

The contact owns a 2017 Ford Fusion. The contact stated that while driving at approximately 35 MPH, the check engine warning light was illuminated. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that coolant had leaked into the cylinders. The dealer recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 19-2346 Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Fusion. The contact stated that while cold starting the vehicle, the vehicle was shaking, vibrating, and idling roughly. The contact turned off and restarted the vehicle to reset the computer. The contact stated that the failure was intermittent but had become a recurring failure. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 61,000.

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle, the engine was misfiring. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000.

I have a 2017 ford fusion with a 2.0 ecoboost engine. First, I received service engine soon message on my car which was diagnosed as a misfire. Following that, a few days later, my car overheated on the way to my work. I checked the coolant which was low and added more. There had been no signs of leaking under the car at any time. I was able to drive the car home but by the time I got home the coolant was again very low. I had it towed to a Ford dealership where I was given the catastrophic news that it was due to coolant intrusion and I need a whole new engine that will cost 9,000.00 after folloeing the TSB. I have approximately 60,000 miles on it and Ford has refused to help in any way. I have had the oil changed as recommended since I bought the car used from a Ford dealership as certified pre-owned with approximately 14,000 on it and was never made aware of any coolant intrusion problems. Researching this issue, I find that this is a common and very serious problem. If the engine were to overheat it could cause loss of power and more concerning, an engine fire. If the engine caught fire I worry if I could get 2 toddlers out of their car seats in the back in time. This is a serious safety issue. If I lost power on the freeway due to overheating would we be rear ended endangering all of our lives? Ford has acknowledged this engine has a design flaw and have recalled the 1.5L engines and certain other 2.0 for the exact problem. This sets a precedent, and all these engines with this problem should be recalled and the engine replaced. The symptoms and end result are all the same. My car is still sitting at the dealership since I do not have any way to come up with 9,000. Nor can I drive it.

2017 Ford Fusion Titanium 2.0L Ecoboost purchased brand new. Coolant intrusion into Cylinder #1, causing a misfire,registered in Vehicle Health Alert system; check engine light on. Liberty Ford dealership was notified within the first week of the 1st misfire. Autozone found fault code P0301. Code scanner suggested replacing cylinder #1 spark plug. If misfire cont., it stated to replace Coil on cyl #1. All four spark plugs were replaced and Coil for cylinder #1 was replaced. Veh.began to exhibit a low coolant level, white exhaust smoke & rough running. Coolant fumes were entering the veh. cabin. Coolant added as soon as "Engine Coolant Over Temperature" dash alert. Diagnostic completed at Firestone Complete Auto Care: Determined "Cyl 1 is full of coolant & misfire occurring due to engine burning coolant.TSB out for this issue stating engine block replacement will be needed. Recommend dealership*** Manufacturer's recommended maintenance.… They provided a copy of TSB 22-2229 and stated Ford Manufacturer should replace entire engine (Long Block). I contacted Ford Manufacturer. They stated several times that "this is a KNOWN ISSUE". They stated a diagnostic must be done by a Ford Dealership and submit financial asst. request. They found code P0301 as well as overheating codes are present, coolant level low. Mode 6 shows multiple misfires on cyl1...found same diagnosis. TSB 22-2229 covers this condition, engine build code is 910 and meets criteria." Veh avail for inspection upon request? The veh stranded me away from home 2-4 times. I was given literature that stated low coolant may automatically shut off the engine, even while driving. Antifreeze contains glycols & other liquid chemicals that are sweet smelling but POISONOUS. That entering the veh cabin can possibly cause a person to have damage to the central nervous system, lose consciousness, become nauseated, vomit, dizzy, etc. Ford didn’t notify me of the manufacturer fault that caused the issue, a 3rd party did.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound and vibrated. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak into the engine, and it was determined that the short block needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 98,526.

Vehicle was sputtering while idle or in park. Engine light came on and when tested the diagnostic said “cylinder 2 misfire” Noticed coolant level would decrease quite drastically in short matter of time, also causing vehicle to run hot or begin to over heat. It’s not always possible (or safe) to pull over on the side of a busy freeway or wherever you are driving when this happens. After investigating, found that coolant was leaking into the cylinders. Being that this was a common issue in these specific eco boost engines I knew my engine block would need to be replaced. Car was at 40,000 miles when this started happening and still under warranty. Took car to the dealership explained the issue only for them to try to say there was nothing wrong with it after not even getting down into the engine. After much back and fourth they finally ordered a new engine block to replace the faulted original. Only took 6 months of the dealership having my car and dodging my calls and messages.

#4 cylinder has fouled 3 spark plugs in the last 5 months. Car sputters at start, anti-freeze is missing bit no visible leak, blue smoke from exhaust. Took to dealer for diagnostic and was told engine rebuild/replace is needed and was quoted cost of $7465. My car is just over 91k miles and my extended warranty expired in March of this year.

Shaking of the vehicle and resistant to accelerate on so dangerous to drive especially on highways. Check engine light on. Both independent service center and Ford dealership confirmed spark plugs are damaged, leaking oil, need new engine and this is a known issue with this ford engine.

2.0l EcoBoost engine illuminated malfunction indicator light (MIL) diagnostic trouble code indicates presence of coolant intrusion into one or more cylinders. defect causes corrosion, misfires, engine failure, and fires.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that coolant was leaking into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 60,000.

While driving my Ford Fusion on the highway at a constant speed of 65 mph, a service light appeared on the dashboard, and the car suddenly lost power to the wheels even though the engine was still running. Fortunately, I was able to pull over to the side of the road safely since there wasn't much traffic at the time. However, had this been a busy road, it could have caused a major accident. I turned off the car and restarted it. However, the problem still persisted, and the car would not shift gears (it has an automatic transmission with a center console shifter dial). I had my car towed to my Ford dealer, and they determined that the transmission had failed. The Ford service manager stated that the transmissions on this particular era Ford Fusion were poorly designed and that many of their customers needed to replace their transmissions on this model as well as several models of the Ford Explorer from the same time period. The vehicle ran perfectly fine for many years previously. Just before the transmission failed (perhaps about 20-50 miles worth of driving before it failed), I had experience several instances of the car having trouble shift out of neutral into drive and reverse, often with a delay in shifting and a slight jolt, which was barely noticeable, when it did shift. I had brought the car to the dealer, and they weren't able to find any problems and said that it worked fine. There were no error codes generated to indicate that there was a problem either. My vehicle is only a little over 5000 miles beyond its 60,000 mile warranty, and the service manager stated that he tells owners that owners "are lucky if they their car makes it to 70,000 miles before the transmission fails". Given that there were few symptoms (which I believe would go unnoticed by most drivers) of a potential failure, the sudden loss of power to the wheels, and that this is a known common issue by Ford, this is major safety issue that must be addressed.

The bushing that attaches the shifter cable to the transmission may degraded and detached. Similar issue that was on recall for the 2013-2016 Ford Fusion.

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and made an abnormally loud sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where an oil change was performed; however, the failure persisted while driving. The contact stated that the following day, she noticed that oil was leaking from the vehicle onto the ground. The vehicle was taken to the dealer, where it was confirmed that the oil change was performed correctly. The dealer diagnosed that oil was leaking from the transmission. The dealer informed the contact that the transmission needed to be taken apart to determine the source of the leak. The dealer advised the contact to trade the vehicle in due to the significant cost of labor. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 175,000.

The contact owns a 2017 Ford Fusion. The contact stated while shifting from park(P) to drive(D), the vehicle failed to respond. The contact stated that the vehicle responded as needed after the second attempt. The power train warning light was illuminated. The contact stated that the failure recurred while shifting to drive(D) and to reverse(R) in a drive-thru. The contact stated that the vehicle was undrivable. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the transmission shifter cable bushing had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 98,500.

My vehicle Check Engine light came on and after taking it to the Ford dealership they said that there is a coolant intrusion and the short block needs to be replaced as well as the cylinder head gasket. The repairs they told me would be over $10,000. I am not able to make that payment happen and the car is now sitting in the yard. I am the only owner. I never received anything about something being wrong with these parts and then they tell me about it being messed up. I did some research and they did issue a recall on these same exact issues, but my Vin was not apart of it so my car will not be getting fixed. I would like to see why my car was not included in it and how I can get it fixed.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked on several occasions, the check engine warning light illuminated. Additionally, the contact stated that while driving at various speeds, the check engine warning light illuminated intermittently. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced due to a coolant intrusion into cylinder #1. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle briefly vibrated, and there was excessive white smoke coming from the exhaust. The contact stated that the message "Low Coolant Level" was displayed, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the spark plugs. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who diagnosed a failure with the fuel injectors. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, and the contact was informed there was a misfire in cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

There is a coolant intrusion into the vehicle’s engine, which has in turn created the need for a new engine entirely. This issue is known in 2017 Ford Fusions and vehicles have been recalled but only those made in certain manufacturing areas. The car is currently at the ford dealer for service and the dealership informed us this is a known issue and the engines have been recalled previously. After our own research it is clearly a known issue and should be recalled across the board. This vehicle is under 100,000 miles and inoperable, due to a manufacturer error. This needs to be made right and be an active recall for the 2017 ford fusion. There was no warning. I was driving one day at about 50 mph when the car lost all power to the engine and immediately slowed down on me. There is nothing safe about this and I would expect a company such as Ford, to make this right.

The coolant leaked into the engine. The dealership said it needs a new engine. I had no problems with the car until all of a sudden the overheat light came on. Regular maintenance has been done. The car is in great condition. Less than 72,000 miles.

My brakes are faulty sometimes I’m not able to stop like I should. I also have transmission problems. When I put the car into reverse or drive I hear a loud boom. It is getting worse by the day. I see that the transmission is on a recall as well.

I drove through a strip mall shopping center on 8/13/2024, without warning, my 2017 Ford Fusion's engine shut down and I could not re-start the engine. There was no "Check Engine" light. The shutdown later proved to be caused by the failed Mas Air Flow (MAF) sensor, Ford Part #Part #: AFLS195 (8V2Z12B579A). My understanding is that the MAF sensor sends data to the Powertrain Control Module (PCM) to deliver the specific amount of fuel that’s proportional to the airflow and without that information, the engine just stops. I read, the MAF sensor failure shutdown occurs in vehicles of many makes. I was in a shopping center when the engine shut down, leaving me stranded in the traffic, but minutes before I was in 45 MPH speed limit traffic on a main multi-lane thoroughfare. Had the engine shut down had occurred then. I may have been in a dangerous situation. In fact, an Auto Zone general information article on MAF failure stated, "These issues can create dangerous situations causing accidents and injury." There needs to be a fail safe that, when the sensor fails, like for example that causes the PCM to default value that does not cause a shutdown while activating the "check engine light."

Engine coolant leaks into the cylinder block due to a manufacturing defect. Car needs a new engine.

Engine ran rough on startup. Coolant temperatures increased causing the car to reduce power while driving on the freeway at 60MPH. Refilled coolant as the levels were low. The check engine light appeared on the instrument panel. The code was a P0301 which is a cylinder #1 misfire. Replaced all spark plugs and ignition coil for cylinder #1. The vehicle was taken to an independent service center where a diagnostic test was performed. The diagnostic showed coolant intrusion into engine cylinder #1 which resulted in engine failure. The failure mileage was approximately 54,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds occasionally, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was taken to another independent mechanic for a second opinion where it was confirmed that the engine needed to be replaced. The vehicle was taken to a local dealer where it was diagnosed that the short block needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to Technical Service Bulletin: 22-2134: however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 75,554.

while trying to pass another car, my car stalled and would not speed up, then the high temp light came on then it cut off. it has been diagnosed with coolant intrusion by Kirk Brothers which is where I bought it.I can't understand why ford will not do something about this. I guess someone will have to get killed before something gets done. I can't afford to get the car fixed and it's my only vehicle. I commute 40 miles every day to work and have no other option than to drive this unsafe car. I'm scared for my life but if I don't go to work, I cant provide for my family or pay for this car. my car has all the criteria i see on the ford's customer satisfaction page, why is it not on recall. And it was made at the Hermosillo, Mexico plant which has a recall but not on my car.. i don't understand why.

The contact owns a 2017 Ford Fusion. The contact stated while driving 50 MPH and making a left turn, the power steering failed to function as intended. The contact stated that the steering wheel had seized and became difficult to maneuver. The vehicle was taken to the dealer where it was diagnosed with rack and pinon failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 69,236.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle started running abnormally rough, after which the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the spark plugs and ignition coils, resulting in an engine misfire. The vehicle was repaired; however, the failure reoccurred. The contact stated that later, while driving at an undisclosed speed, the engine started overheating, after which there was a burning odor inside the interior of the vehicle, prompting the contact to pull over to the shoulder of the roadway to turn the vehicle off. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed with head gasket failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-2375. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 85,000.

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle and shifting to drive(D), the vehicle failed to respond. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission shifter cable bushing had failed. The vehicle was repaired; however, the failure recurred. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 22V413000 (Power Train) because the VIN was not included. The dealer informed the contact that a fee would be charged for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Excessive blue smoke from tailpipe, car overheats on road, fails emission tests. Local repair shop diagnosed as bad head gasket due to improper engine block engineering design, known problem Ford 2017 1.5 Ecoboost Engine, per mechanic.

The contact owns a 2017 Ford Fusion. The contact stated that while placing her grandchild in the car seat in the rear of the vehicle, she became aware of mold inside the vehicle. The contact stated that the rear passenger’s side and the trunk had mold. The contact stated that water had leaked into the vehicle from the overhead light. The contact stated she was constantly sick and had ear infections. The vehicle was taken to a dealer. The vehicle was inspected; however, the contact was unsure of the results. The dealer informed the contact that the failure was a known issue; however, the repair would be an out-of-pocket expense. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 60,000.

twice while driving my motor stalled and the engine light came on. once the motor shut off completely. white smoke comes from the tail pipe. I took the car to kirk brothers ford greenwood Ms. which is where i bought the car and they diagnosed it as having coolant leaking into the engine. They will not fix it because they say there is no recall. I bought the car in November of 23 and it had less than 80,000 miles on it.

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light appeared on the instrument panel. The contact initially took the vehicle to an independent mechanic where a code reader detected an engine misfire in cylinders #2 and #4. The contact personally replaced all four engine coils and spark plugs; however, the check engine light returned soon after the repair. The vehicle was taken to a dealer where a diagnostic test was performed. The diagnostic showed coolant intrusion into engine cylinders #2 and #4 which resulted in engine failure. The engine was replaced. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The contact was given a case number. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 118,000.

I am unable to change gears on my vehicle because the bushing on the shifter cable has degraded and no longer holds the shifter cable in place. This has caused me to be stuck blocking traffic in busy shopping centers. I have to make sure to apply my parking break because I never know if my car really is in park. I have had the full shifter cable replaced 3 times and I have replaced the bushing 2 times all I'm a 16 month period.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed and determined that there was coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 125,000.

In regards to the automatic transmission and torque converter. On May 14th 2024, while driving in a school parking lot at a speed of less than 5 MPH, I attempted to reverse my vehicle. To my surprise, the car did not respond and failed to move. After this attempt, I shifted the gear into drive, and the vehicle initially moved for about five seconds before becoming immobilized again. This malfunction left my car stuck in the middle of parking lot traffic, creating a potentially hazardous situation. Despite the engine starting without any difficulty, the vehicle remains unresponsive and cannot be driven in either forward or reverse. This issue has not only caused inconvenience but also raised concerns about safety, as it has rendered the vehicle inoperable. There was a message on the dashboard with a wrench that stated "Powertrain: See Owners Manual"

2017 Ford Fusion (87,000 miles): Check engine light was illuminated. Visited independent garage next day. approx $700 repairs did not fix the issue. Light came on a second time the following week. Took back to independent garage and was told it was a historical alert and not an active alert. Alert cleared. several days later the light came on again. Called to make dealer appointment. While waiting for the appointment, the overheating warning message came on. Stopped at the dealer who topped off coolant. 3 days later with almost no driving in between, dealer diagnosed Coolant Leak, misfire cylinder #2 - similar to information available online - coolant almost empty. All vehicle maintenance and 4 previous recalls properly maintained for vehicle. No known recall notice related to the Ford Fusion Coolant Leak known issues. Cost of repair quoted at $9,000 to replace engine. car not drivable and will take a month to repair. vehicle not repaired yet. I don't understand why my vehicle wasn't recalled if it's a known issue for this model.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the temperature gauge indicated that the vehicle was overheated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Fusion. The contact stated while operating the vehicle, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that engine coolant was present inside the cylinders, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 76,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the transmission experienced rough shifting from first to second gear. Additionally, the engine was misfiring. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was then taken to two other independent mechanics, and it was determined that the transmission needed to be replaced as well as the engine due to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,790.

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was shaking while idling, and then hesitated to accelerate. The contact stated that the engine overheated while driving at highway speeds of 50 MPH or higher. The check engine warning light was illuminated with a misfire. The vehicle was taken to the dealer who diagnosed that there was a coolant intrusion into the engine. The engine was replaced under warranty. The contact stated that the failure became persistent. The contact stated that the failure occurred after driving approximately 5 miles or while driving 45 MPH. The vehicle was returned to the dealer who diagnosed the vehicle with coolant intrusion and that the engine needed to be replaced again. The dealer informed the contact that the VIN was no longer covered under warranty. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case filed. The manufacturer confirmed that the VIN was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 28,000.

My car has been diagnosed with the known engine coolant leak issue with the 2.0L engines in the 2013-2018 Ford Fusions. It just now today, 8/1/2024, threw up a check engine light and I went to an ASE certified technician and they diagnosed it to be the same problem Ford has covered in their own technical service bulletins.

The contact owns a 2017 Ford Fusion. The contact stated that after starting the vehicle and attempting to shift to drive(D), the gear shifter failed to move out of park(P) and required to be hit to move out of park(P). The power train warning light was illuminated, and the message "See Owner's Manual" was displayed. The contact stated that the failure had been recurring daily. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 93,415.

Coolant intrusion into cylinder causing spark plug corrosion and warping of head. Confirmed by dealer that this is a known common issue with the engine and requires the engine to be replaced. Only warning sign on my car was an occasional misfiring that I brought the car in for within a week of noticing. Told that there was a recall on the model but not my specific car and it has expired so nothing can be done.

Engine cylinder cracked, coolant intrusion into cylinder. Engine had to be replaced. Vehicle only had 54,776 miles.

My engine started to act up so I took it to the dealership. I was told that there was coolant intrusion in the cylinder head due to manufacturer known defect and that my vehicle was unsafe to drive and that the recall for this issue was expired. I was told my vehicle was unsafe to drive as it could hydrolock and cause an accident. This is a frightening issue that should not have a time limit given the fact that it can cause the engine to suddenly lock up which could cause a serious even fatal accident. This issue was confirmed by the dealer technician. There were no warning lamps untill the failure.

Shift cable bushing failed. I attempted to back out of a parking spot when the dash lit up with a Shift System Failure. Put on the emergency brake, turned off the car, and popped the hood. The bushing had broke and was laying on a piece of metal under the shift cable.

The contact owns a 2017 Ford Fusion. The contact stated on several occasions when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,730.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds the vehicle would not properly accelerate. The vehicle was taken to the local mechanic who diagnosed that the transmission was faulty. The transmission was rebuilt and the failure was remedied. The vehicle later experienced engine failures causing the check engine light to illuminate, a slushing liquid sound was present inside the dashboard and the vehicle had experienced harsh driving. The vehicle was taken to the local dealer who diagnosed that the engine coolant was present inside the engine cylinders and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 78,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle sputtered, and the engine overheated. In addition, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,500.

My car is a 2017 Ford Fusion with a 1.5 liter eco boost engine. 2 weeks ago my check engine light came on. I brought my car and there was apparently a coolant leak that caused my entire engine to cease and I was told by ford my entire engine needs to be replaced for over 8500 dollars. My car is under 67000 miles. The coolant problem was stated to me as something that is seen by a lot of these engines. I did research to find out that this has been a common occurrence with fords carrying these types of engines. The coolant leak could lead to engine stopping in the middle of driving! I have a [XXX] son and a baby on the way. Knowing ford is still letting people drive these cars is unsafe and on top of that making people pay for something that is their fault. Because of this I am financially struggling and am so angry that this could have resulted in something much worse. There is even a class action law suit relating to this happenings against ford and this coolant leak problem. I reached out to ford support and they have stated they are aware this is an issue, but nothing has been recalled yet. So now I am forced to pay for a new engine! Ford is at fault and i am now paying thousands of dollars I do not have. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds, the accelerator pedal was depressed, and the vehicle accelerated violently. The engine temperature and check engine warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was diagnosed by an independent mechanic with cylinder #3 misfire due to a coolant leak. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 95,005.

The contact owns a 2017 Ford Fusion. The contact stated that when the vehicle was started, the check engine light warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that there was coolant leaking into cylinder #3. Additionally, there was a crack in the short block, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 78,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle revved aggressively while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where two burned spark plugs were discovered and replaced. The contact stated that while driving away from the independent mechanic, the failure reoccurred. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.

Faulty torque converter and transmission range control module. Repaired both and now the vehicle shifts hard while driving.

Shift system failure. 2023 replace plastic piece that was not a recall on 27 but was a recall on all other models. Last week shift system failure $706 to replace shifter picked up car Saturday. Today car is being towed back for shift system failure again. Car will not go out of park. I have all receipts and invoices from.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and smoke came out the exhaust system. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed; however, the independent mechanic was unable to repair the vehicle. The vehicle was towed to another independent mechanic and was diagnosed with a coolant leak and coolant intrusion in cylinder #2. The independent mechanic suggested to the contact to take the vehicle to a dealer. The vehicle was not repaired. The vehicle was then towed to a dealer where it was diagnosed with coolant intrusion. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program 19B37. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 86,500.

The contact owns a 2017 Ford Fusion. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to an independent mechanic twice to be diagnosed. The contact was made aware of an engine misfire and that there was coolant intrusion into the combustion chamber. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 51,000.

Engine light came on. Took it for repair and found coolant is leaking into the firing chamber resulting in the need for a longblock engine replacement. I was told I could keep driving it but it stranded me on a highway. It has been inspected by the dealership in Louisburg Kansas and two other auto shops.

2017 Ford Fusion has 52,000 miles and needs an engine. Price of new engine and install 9,000. All service completed by Ford om required basis, but now needs an engine at 52K miles.

I took our 2017 Ford Fusion in a couple of weeks ago for a service code showing we had a misfire on #2. We had the repair completed which included new plugs and coils. This past week, the car showed an alert that said the car was overheating. I drove it to the service center and the car gave me an alert that the computer had reduced power to lower the temp of the engine. The mechanic just called me and said that we have coolant in the cylinder. They said this is a known problem and that it is listed under TSB 22-2229 which superseded TSB 22-2133. I have called Ford and Ford dealerships and they sent me to this site to file a complaint. Their answer was that they couldn't fix it until the NHTSA told them to fix it--even though they stated they have seen a lot of these issues.

While driving my Ford Fusion to the Local Ford Dealer (Monday 7.1.2024) for the scheduled Oil change the check engine light came on. I informed the Service writer at the dealership upon arrival. He stated they can complete the oil change but, could not check that problem with the engine light coming on due to the fact you have to make an appointment to have the car serviced. At that time I did make an appointment for that service to have my car inspected for the following Monday (7.8.2024). on my way home the car started to run rough, like it was not running on all cylinders. On Friday 7.5.2024 I contacted an independent service mechanic took my car to an independent service mechanic. He ran a diagnostic test. he determined that coolant was leaking into cylinder #2, he stated it was due to either a broken head gasket or a crack block. The vehicle was taken to the dealer, by a tow truck on the same day. On Monday the Ford dealer diagnosed that coolant was leaking into cylinder #2, and it was determined that the engine needed to be replaced. The car has 119,000 miles. It is out of warranty. The vehicle was not repaired. The Service writer informed me that this is a common problem with the 1.5 Eco boost engine. He also stated that this has been a problem since 2014 engines. The Service writer referred me to the Ford Customer Service Department. I contacted the customer Service Department. The manufacturer was made aware of the failure. The Representative informed me that because the car is out of warranty, they would not do anything to help with replacing the engine.

The contact owns a 2017 Ford Fusion. The contact stated that while her son was driving 55 MPH, the vehicle began to shake and vibrate, prompting the driver to pull over to the shoulder of the road and turn off the vehicle. The vehicle then failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that there was no compression in cylinder #2, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 106,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving 50 MPH, the engine overheated. The check engine warning light was illuminated. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the engine, causing a misfire in cylinder #3. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 180,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact also stated that the vehicle shuddered abnormally at start-up. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire in cylinder #4. The vehicle was repaired. The contact stated that the check engine warning light was illuminated and the engine overheated. The vehicle was taken back to the independent mechanic, where it was diagnosed with coolant leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.

I was driving the car and it started to overheat so I pulled over. I then drove the car to my home and it had a miss in the engine along with white smoke coming out of the exhaust. After getting home I checked the coolant and it was low so i filled it up and as the car sat there idling you could see the coolant disappear and the white smoke and rough idle. I could not see where the coolant leaked out on the ground. I also had to have the transmission replace at the dealership I bought it from due to transmission complete failure. Time to recall this make and model. 1. Engine, Transmission failure 2. Sitting along the highway in the middle of no where.. a woman, you can guess, not safe!! 3.Yes Transmission replaced by dealership and Engine confirmed by service center to have coolant in cylinders. 4. No warning lights at all for either. Only temp gage for overheating.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 29,100.

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle, the vehicle experienced rough starts, shuddered, and made an abnormal sound. The contact was unsure if a warning light was illuminated. The contact stated that the failure persisted while driving at 65 MPH. The contact pulled to the side of the road, where the contact's husband met the contact and drove the vehicle back to the residence. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #4. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. No further assistance was provided. The failure mileage was approximately 81,571.

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds and making sharp turns, the rear end of the vehicle made an abnormal popping sound and was swaying from side to side. The vehicle was taken to a tire mechanic, where it was determined that the rear differential had failed and needed to be replaced. The vehicle was then taken to another independent mechanic, where it was determined that the rear differential bushing needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 145,000. The VIN was unavailable.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the contact selected drive(D); however, the gear shift selector reverted to park(P). The power train warning light was illuminated. The contact inspected the shifter cable bushing and became aware that the shifter cable was not connected. The contact connected the shifter cable. The vehicle was taken to a dealer where it was diagnosed that the shifter cable bushing and cap needed to be replaced. The vehicle was repaired. The failure mileage was 114,677.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 30 MPH and attempting to decelerate, the brake pedal was depressed to the floorboard. There was no resistance from the brake pedal. The contact was able to coast to Firestone parking lot. The vehicle was inspected by an independent mechanic who diagnosed that the driver’s side rear brake hose had fractured, and lost brake fluid. Additionally, the passenger’s side brake hose showed a possible fracture. The rear brake hoses were replaced. The manufacturer was made aware of the failure and confirmed that NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) only included the front brake hoses. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 100,900.

The check engine light began coming on. I took it to the mechanic to determine what may be going on, but he could not find anything. The check engine light continued to come on. Took it back in for deep-dive diagnostics. Service Charging System came on - randomly and intermittently - took it to two different mechanics. At this time problem was intermittent and not consistent. Three mechanics attempted to dive deep into the situation but could not find it. They ruled out the alternator and other issues they suspected. The coolant and Temperature lamps came on once. I immediately stopped driving and checked the coolant. Then, I had mechanics check the coolant and make sure all was good. I took it to another mechanic, and he said it was now throwing all kinds of codes. Took vehicle to local Ford dealership where I was told I needed a new motor and it was not covered by Ford. The cost would be over $13,000. Upon my own investigation, I found that this is a common and recurring problem with this motor. This vehicle has 94k miles on it. In 2022, we purchased it with 78k miles on it for my son to go to college in. Now, I am being told by Ford that the motor will cost more than the car actually did.

The contact owns a 2017 Ford Fusion. The contact stated that when the vehicle was started, the contact stated there was an abnormal amount of white smoke coming from the exhaust tips. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

Engine light came on while driving on the highway with no other warnings or symptoms that could be noticed during standard operation. Vehicle was taken in to Ford for service the next day and it was discovered that coolant was leaking into cylinder #1 due to the design of the engine long block. Coolant intrusion into the cylinder was causing the cylinder to misfire, as well as engine overheating. If I had not taken the vehicle in for service immediately, overheating would have continued, leading to engine failure while actively driving. THIS IS A KNOWN ISSUE BY FORD AFFECTING SOME OF THEIR 2.0L ECO BOOST ENGINES. Ford issued a technical service bulletin (TSB 19-2346) for its technicians on how to diagnose and fix this defect in December 19th of 2019. Ford service told me the repair would not be covered in any extended coverage or powertrain coverage from the factory.

The contact's son owns a 2017 Ford Fusion. The contact stated that while her son was driving at 45 MPH, the check engine warning light was illuminated, and the temperature gauge increased to hot. Additionally, the contact stated that the vehicle lost motive power and failed to accelerate above 35 MPH. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced due to a head gasket leak that caused coolant intrusion in the engine. The vehicle was repaired. The failure mileage was 94,000.

The contact owned a 2017 Ford Fusion. The contact stated that while driving at approximately 40 MPH and depressing the brake pedal, the vehicle failed to respond. The vehicle hit a stop sign, which flew and hit the passenger's side window of the vehicle. The vehicle then hit a privacy fence and crashed into an electrical pole. The air bags failed to respond. The contact stated that she hit her chest against the steering wheel and hit the back of her head against the front driver's side seat headrest. The contact's husband arrived at the scene and transported the contact to the residence. The contact was later taken to the hospital, where she was informed that she had sustained loss of 20 percent of her hearing, loss of smell and taste, and intermittent dizziness due to an internal fluid leak in the back of her head. The contact was still receiving medical assistance. A police report was filed. The vehicle was towed and totaled. The contact later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic), which she related to the failure. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 60,000.

RECEIVED A NOTICE ON MY DASH STATING THE SHIFT SYSTEM HAS A FAULT AND SERVICE IS REQUIRED. I AM UNABLE TO PUT MY CAR INTO REVERSE, DRIVE, OR ANY GEAR. IT IS CURRENTLY STUCK IN PARK. THIS IS A KNOWN ISSUE FOR FORD FUSIONS BETWEEN THE YEARS OF 2013-2020. IN 2017 FORD RECALLED 259,182 CARS DUE TO A FAULTY SHIFTER CABLE.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the contact noticed a loud knocking sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed with a fractured flex plate. The contact was informed that the flex plate needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not eligible for coverage under Customer Service Program: 22N12. The failure mileage was approximately 160,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and failed to accelerate above 40 MPH. An unknown warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #2, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 70,000. The VIN was unavailable.

The antifreeze leaks into the engine due to a KNOWN manufacturer design flaw, is available to inspection upon request and appointment made. Mine and others safety are at risk due to the fact that if the engine seizes up while driving, could lead to a sudden crash. Problem confirmed by a local mechanic. Not been inspected by anyone else other than a different independent mechanic. The first sign of a problem is a check engine light, followed by a sputter in the engine and lack of consistent speed control, first appeared in February, and lead to 2 sets of spark plugs being replaced

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was experiencing excessive coolant consumption. The check engine warning light was illuminated. The vehicle was taken to the local dealer and to a second dealer, Norm Reeves Ford Superstore (18900 Studebaker Rd, Cerritos, CA 90703), where the vehicle was diagnosed with coolant intrusion in cylinder #2, and the failure was related to TSB Number: 22-2229. The dealers determined that the engine assembly needed to be replaced. The vehicle was not repaired and remained with the second dealer. The manufacturer was notified of the failure and a case opened. The failure mileage was approximately 76,900.

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle, the vehicle was shuddering, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was determined that the failure was related to Ford Campaign Number: 21N12. The contact stated that the failure persisted while starting and while driving. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine. The dealer determined that the engine needed to be replaced and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, it was difficult shifting gear. The contact stated that the vehicle was slow to respond. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, and the contact was informed that the vehicle was experiencing transmission failure. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 153,000.

The vehicle has started going through coolant and the exhaust has a sweet smell. It has the 1.5 litre ecoboost that has an active recall. I believe this is the issue. We still owe more than its worth and cannot afford to have a known recall issue cost us our transportation. It is only a matter of time before it destroys itself. I previously owned a 2014 fusion 2.0 that blew the motor due to the same issue. I had to put a new motor in that car. We picked the 1.5 engine since there were no reported issues at the time of purchase in 2022.

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle shook abnormally while starting. The check engine warning light was illuminated. The contact stated that the engine had previously been replaced. The vehicle was taken to an independent mechanic, who diagnosed that there was coolant intrusion into cylinder #2 and determined that the engine needed to be replaced for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 64,000. The repairs were made in August of last year but the mechanic stated an additional $8,200 is need for more repairs.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the gear shifter independently shifted into reverse. The contact stated that the failure caused the vehicle to roll away. The vehicle then struck a parked Police vehicle. The contact stated that the failure had occurred several times. The contact stated that several times while in reverse, the gear shifter independently shifted into the park. The vehicle was not repaired or diagnosed by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled in the middle of the road and the coolant warning light illuminated. The vehicle was pulled to the side of the road where it was restarted and taken to an independent mechanic where the coolant fluid was inspected and refilled. The contact stated that the next day, the failure reoccurred, and the vehicle was unable to be restarted. The vehicle was towed to a local dealer where it was diagnosed with a water pump failure that caused the engine to malfunction. The vehicle was not repaired. The manufacturer was made aware of the failure however, no assistance was provided. The contact stated that while researching online, the contact became aware of an ongoing failure with similar vehicles. The failure mileage was approximately 67,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced an engine misfire, shuddered, and then stalled. The check engine warning light was illuminated. The contact was able to restart the vehicle, and the vehicle operated as needed. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak into the cylinder which caused engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Customer Satisfaction Programs 21N12 and 19B37. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the Customer Satisfaction Programs. The failure mileage was approximately 55,800.

Check engine light was activated on my 2017 Fusion Titanium a week ago. Took car to the dealership on 5/25/24 and was informed that a coolant leak had caused a "milkshake" in the engine, which (as many others are reporting) now needs to be replaced--at a cost of $8000. Vehicle went out of warranty in late 2023.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed that the spark plugs needed to be replaced. The spark plugs were replaced; however, the following day the check engine warning light illuminated again. The vehicle was taken to the dealer where it was diagnosed with coolant leaking into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.

Coolant intrusion into cylinder 2 cause misfires and lead to failure 2.0L fusion platinum with 90,0000 miles Noticed low coolant level, sloshing novices behind the dash). Machine said the did hear any, I was quite loud for 6 months. Always on excel and sometimes waterfall sounds at stops. Flushed and replaced coolant. Pressure tested 40 min. Sloshing noises started 3 days later. Level Dropped again and caused a missfire. All plugs replaced. Pressure test overnight, no leaks or coolant drop per dealer. Sent home with a nice bill and statement saying nothing is wrong. Rep gets frustrated why I keep asking why and were is the coolant going. Recommended I buy an extended warranty plan. 3rd time same misfire. Called and told me there is coolant in the cylinder and is $9,500 to replace. I wish the customer could she the photos from the scopes. It’s just hard to trust people The cars not worth that going to another dealer to trade in

I recently experienced a problem with my 2017 Ford Fusion. The check engine light came on and the car was riding rough. I took it to a local mechanic and he determined that the spark plugs needed to be replaced. He replaced them and did a tune up and the car seemed fine. Two days later the check engine light came on again and the car started riding rough again. I took it back to the same place and he said one of the spark plugs blew again. He did some more research and found a TSB regarding my issue. Their is a known design flaw in these cars that were manufactured between 2017-2019 that allows coolant to leak into the engine. I made an appointment with a Ford dealer to confirm and I was told that my engine would need to be replaced. At this point, when I started the card, white smoke started billowing out of the exhaust and the coolant light illuminated. I have no choice but to replace the engine at my own expense since my warranty has expired. I did extensive research on this and found cases where people's cars have caught on fire. There are also reports of the car shutting down while on highways. Ford is aware that this is a design flaw but has not issued a recall. Thank you.

My brakes are grinding squealing/rattling and i have pads replaced, no rotor wear, not sure what’s wrong. I’ve brought my car in to be serviced 3+ times and have left with no fixed car and worse brakes. When i bring up issues with my car that are related to the recalls the car has, they tell me those recalls don’t apply to my car although im having the same problems. My brakes have progressively gotten worse/louder and the pressure on my pedals is not the same. I’m scared to drive my car and i have been trying to get it fixed for months. This is not the only problem im having, my gas tank “farts” constantly and my car will stall and shut off unless i turn off auto start stop. There is no recall on this yet it’s a KNOWN problem. It makes the car undriveable.

HELP My vehicle is experiencing the 2017 Ford Fusion 2.0 EcoBoost coolant leak. Seems to be common among thousands of ecoboost engine since 2010. Proven engine defect & current class action law suite. My dealer wants $8000. That is a lot of money for us. To replace engine (May 15th 2024). Can you help with information, what should I do, signing up for Class action lawsuit. I’m probably going to pay the $8000. Because dealer is refusing to cover cost and we are desperate to get vehicle back in use. Also my vehicle when VIN is ran shows no recall but clearly fulls into recall category???? Confused on that. Can you please contact me with ANY help

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 55 MPH, the vehicle lost motive power. The contact stated that no warning light was illuminated. The contact was able to drive the vehicle to the workplace. The contact stated that when she shifted the vehicle into reverse(R) the vehicle hesitated and then jolted into gear. The contact turned the vehicle off and then shifted into drive(D) and the vehicle hesitated and jolted into gear. The contact had taken the vehicle to an independent mechanic who scanned the vehicle and retrieved DTC code: P0657. The mechanic referred the contact to a dealer. The vehicle was not repaired. The contact had not taken the vehicle to a dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.

2017 ford fusion se with roughly 70,000 miles blew its engine in route to Wisconsin from Illinois. Less than 1.5 hrs into the drive, highway, steady speed, sudden drop in speed and white smoke out the back. Immediately pulled off road and happened to be within minutes from a Ford dealership so I dropped it there. Today, [XXX] they advised that the engine rebuild + new turbo would be a 12,000 repair. The car itself is worth about $10-12k in good condition. This car has had no major issues and has been regularly maintained at a ford dealership. Regular oil changes and any repairs were done with Ford! Now, the 3rd cylinder has heavy scoring which is causing pressure issues and oil blowing out the dipstick. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2017 Ford Fusion engine failed while driving in heavy traffic on I10 due to low coolant level/high engine temperature as described in campaign 22-2229 (vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL)). Replaced engine assembly (62,897 miles) at the direction of Ford Dealer.

White smoke started to come out the tailpipe. Check engine light came on a day later. Had codes run, misfire cylinder 4. Changed the spark plugs. Cleared up for a couple of days. Came on again when car struggled to start. Noticed coolant was low after engine temperature warning came on. Pulled over immediately. Checked the coolant and oil for cross contamination. Had my car towed to a shop to look at. Found out it had a blown head gasket causing coolant to leak. Have had the car a couple of years and love it. Was made aware of potential coolant intrusion issue (that is known in fusions and escapes) months after I bought it. The repair from ford will be, replace the short block and head gasket, which will cost me several thousand dollars. Car is at 135k miles.

The contact owns a 2017 Ford Fusion. The contact stated that after shifting from park(P) into drive(D), the gear shifter erroneously shifted back to park(P). The vehicle was taken to the local dealer who diagnosed that the shifter cable bushing was faulty and needed to be replaced. The shifter cable bushing was replaced, and the vehicle was repaired; however, the failure reoccurred. Additionally, while operating the vehicle, the steering wheel abruptly jerked to the left. The vehicle was taken to the local dealer who determined that the front ball joints were faulty and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The approximate failure mileage was 100,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving 35 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the vehicle started losing motive power and stalled with the power train failure warning light illuminated. The contact was able to restart the vehicle, but the failure persisted, and the contact drove the vehicle to a safe location. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 114,000. The VIN was not included.

The contact's daughter owns a 2017 Ford Fusion. The contact stated that while his daughter was driving at approximately 20 MPH, the gear shifter inadvertently shifted into park(P). The shift system fault warning light illuminated. The vehicle was towed to the residence and the contact inspected the vehicle and became aware that the shifter cable was detached from the shifter cable bushing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

1. Vehicle went into "limp mode" while driving on the highway. 2. Safety was at risk - Starting slowing down immediately in rush hour traffic. Could not accelerate. Pulled onto shoulder. 3. Dealer could not reproduce. 4. Not inspected by manufacturer, police, or insurance. 5. No warning lamps lit prior to incident. Vehicle running normally prior to incident. Restarted the car and issue was no longer present.

My vehicle is exhibiting the same defects that are included in the NHTSA customer satisfaction program 21N12 regarding a coolant intrusion. When hooked up to a scanner it reports DTCs P0300 and P0301-P0303. Is my understanding that this is a safety concern as it could cause the engine to fail and a fire to erupt. Unfortunately by the time this was brought to my attention as of today's date May 2nd 2024, My bed has not been recalled and it does not meet the stipulations of the customer satisfaction program as the current millage exceeds the 84,000 mi specified. I have noticed The coolant needing refilled several times over the years I have owned the vehicle. And this is the third time that I've had issues with misfirings, that required changing of spark plugs and ignition coils to correct. The frequency of the misfirings and some concerns that my mechanic had or what led me to research the issue, though now it seems it may be too late. I am concerned because it is a safety issue.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the electronic stability control (ESC) and check engine warning lights illuminated. The vehicle was taken to the dealer for the recall repair, and it was determined that rodents had chewed the soy-based ESC wiring harness. The contact was informed that the ESC wiring harness and purge solenoid valve needed to be replaced. The contact was also informed that the engine needed to be cleaned due to rodent droppings and that mothballs needed to be placed beneath the hood to deter rodents from entering the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 138,546.

The contact owns a 2017 Ford Fusion. The contact stated that when his daughter started the vehicle, the vehicle started shaking violently. Additionally, the contact stated that she observed white smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.

The contact owns a 2017 Ford Fusion. The contact stated that while pressing the accelerator pedal the vehicle had experienced random jerking and hesitation. Later, while at attempting to accelerate from a stop light the vehicle would not accelerate forward and stalled. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 99,000.

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was parked; however, upon returning to the vehicle, the vehicle failed to start. The contact stated that the gear shifter was not in park. The contact stated that the message " Vehicle Will Not Start – Gear Shifter Not in Park" was displayed. The contact researched the failure online and reattached the shifter cable to start the vehicle. The vehicle was taken to the dealer to be diagnosed and it was confirmed that the shifter cable bushing needed to be replaced. The dealer confirmed that the VIN and the vehicle was not included in NHTSA Campaign Number: 19V366000 (Power Train). The vehicle was currently at the dealer being repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 189,000.

The contact owns a 2017 Ford Fusion. The contact stated that coolant needed to added daily due to the message indicating that the engine was overheating. The contact stated that while inspecting the vehicle with a friend, it was concluded that there was an internal leak and that the engine might have experienced damages to the cylinders. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 33,950.

The dash deteriorated to the extent that, according to a Ford engineer, the passenger airbag will not deploy properly.

I purchased this vehicle in late 2017 and immediately experienced an electrical issue that de-charged the battery. It was less than two weeks after my initial purchase. Since then, I have been stranded several times, inconvenienced, and frustrated by the level of service I received at Liccardi Ford in Watchung NJ. I have replaced this battery 4 other times since the initial replacement. This is clearly an electrical defect that NO ONE at Ford wishes to acknowledge. Instead of pouring more money into this vehicle or filing a legal claim, I contact the FORD CUSTOMER RELATIONS LINE (Spoke with someone name William) who failed to be considerate of my particular situation. This has been happening to me as a Ford customer for 7 years!!!!. In that time frame, I replaced the battery 5 times. That is not normal. I would to report that this is a defect and a recallable issues. Ford should have accepted this issue as a recallable defect years ago. Please see this and many other reported electrical issues with the Ford Fusion: [XXX] Any support would be greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The shift dial (park, neutral, drive, reverse), makes a continuous spin noise like it's stuck and trying to turn, but can't. This is the second time this is happening. I had it fixed the first time at the Ford dealership, and was short one year in the Recall group. 2017 year should have been included in that recall. After they fixed it, now the issue has returned. This issue results in the driver not being able to move in reverse. Therefore, you're stuck and unable to back up if needed. There are no warning lights. The only warning you get is when the rattling noise starts.

I am the only owner and driver of vehicle with just under 70,000 miles. The vehicle has regular service maintenance with original dealership purchased from and no leaks or major problems have been detected during any visit. On Saturday 4/13 after battery was replaced, the check engine light came on. Engine coolant temperature too high warning came on shortly thereafter. Upon arriving to destination and car sitting for 4 hours, both lights went off. No issues the next two days with very minimal driving. On Tuesday 4/16 car was driven about 30 minutes and had issue restarting after sitting for about an hour. Upon restart, both warning lights reappeared. When car began to sputter at 65mph highway speeds, a flashing coolant warning was coupled with audio warning. Hazard lights and light traffic allowed car to be safely driven back to street, but eventually vehicle lost all acceleration. It was then parked in open lot and towed to independent service center after hours. (Normal service provider estimated two week delay before for any diagnosis.) On the following day, initial diagnosis was extremely low coolant and need for tune up. No leaks were detected, no battery issues, coolant was topped off, and vehicle was deemed drivable. Thursday 4/18 the vehicle was brought back for recommended tune up and also an oil change. Technician noticed smell of coolant coming out of exhaust and coolant level was considerably lower than previous day. Final diagnosis is coolant leak into motor resulting in blown head gasket. At minimum, replacement of affected cylinder, water pump and hoses is recommended. Most common course of action is complete motor replacement.

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle had experienced rough start-ups. Additionally, while operating the vehicle, the check engine warning light remained illuminated. The contact stated that there was white smoke coming from the exhaust pipes, and it was discovered that the coolant reservoir was empty. The vehicle was taken to the local mechanic who diagnosed and determined that the engine had experienced coolant intrusion into the engine cylinders. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 70,000.

The contact owns a 2017 Ford Fusion. The contact stated that upon depressing the brake pedal, she heard an abnormal pop. After which, the brake pedal went all the way to the floorboard. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the brake hose. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); the VIN was included, and parts were available. The manufacturer was not notified of the failure. The failure mileage was 134,000.

The contact owns a 2017 Ford Fusion The contact stated while driving 45 MPH, the contact became aware that the defroster was not working properly on the vehicle. The contact stated that the windows were very foggy and made it very unsafe to drive. The check engine warning light was illuminated. The contact pulled the vehicle over to the side of the road and used the window scraper to remove the fog. The contact waited 20 to 25 minutes to restart the vehicle. The vehicle was taken to a dealer where it was diagnosed that the coolant was very low, and the check engine warning light was followed by DTC: PO302. The dealer referenced TSB: 22-229 (a 2-liter engine might need the long block to be replaced). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline. The failure mileage was approximately 111,000.

Last week (today is April 16, 2024) I noticed when I start my car lots of smoke is coming out the back. Days later the engine light appears and starts flashing then my car starts to shake and stall as I’m driving putting me and others on the road at risk. Before I break it starts to stall so I try to break way ahead of time before needing to so I don’t put cars in front of me at risk. I’ve taken it to a mechanic and he’s telling me it seems to be a manufacturing issue with the engine. My 2L engine head gasket #2 cylinder on a 2017 Ford fusion seems to be the problem. This is very unfortunate as I have been in love with my car since I first purchased it brand new in the beginning of 2018. I have a service appointment with ford in two weeks

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the temperature gauge displayed that the engine was overheating. The contact pulled over to the side of the road and inspected the vehicle for leaks, but none were found. The contact added coolant to the coolant reservoir and was able to restart the vehicle. The vehicle was taken to an independent mechanic, who performed a pressure test, but no leaks were found. The independent mechanic diagnosed that there was a misfire in cylinder #2. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion into the engine and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to take the vehicle to the dealer for a diagnosis. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion) and Technical Service Bulletin: 22-2229 (Coolant in Cylinders, White Exhaust Smoke And/or Illuminated MIL); however, the VIN was not included in the Customer Satisfaction Program and the vehicle was not covered under the TSB. The failure mileage was approximately 70,000.

I have the 2.5 liter engine in my 2017 ford fusion but it’s also experiencing the same coolant leak symptoms of other engine models of this year of vehicle. Car has no visible leaks but coolant levels keep dropping. Temp gauge goes up and down back and forth. Car seems to be sputtering while driving. Currently just passed 100,000 miles this week. I’ve had the vehicle for 7 years and it seems like recall after recall.

The contact owns a 2017 Ford Fusion. The contact stated while driving 50 MPH, the vehicle began to shake and vibrate. The contact pulled over, opened the hood, and noticed that the engine was vibrating violently. The check engine warning light was illuminated and blinking. The vehicle was towed to the local dealer, where it was diagnosed that the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to Customer Satisfaction Program: 18L02. The failure mileage was approximately 82,601. The contact stated the estimated Engine shortblock replacement is $9211 including parts, and requesting into why this vehicle was not included in the recall. and labor.

The contact owns a 2017 Ford Fusion. The contact stated while driving at approximately 50 MPH, the vehicle jerked abnormally. The contact continued to drive at 35 MPH, and the engine revved up. The contact pulled over and restarted the vehicle several times. The vehicle was taken to an independent mechanic, who informed the contact that internal components inside the transmission had failed, and the transmission needed to be replaced. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 165,000.

The contact owns a 2017 Ford Fusion. The contact stated that while pulled over on the shoulder and attempting to change a tire, the contact was unable to remove the lug nuts to change the tire. The vehicle was taken to a dealer and the vehicle was diagnosed with faulty lug nuts. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at approximately 40 MPH, the vehicle began to lose motive power. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was towed to an independent mechanic where it was diagnosed, and it was determined that the transmission needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 80,000.

There’s a recall for my vehicle for the Torque converter, however it does not come up under my vin when I take it to dealership. Torque converter has gone out. Ford won’t fix it, there’s a recall however my vin didn’t match criteria etc. so now I’m stuck in limbo.

The contact owns a 2017 Ford Fusion. The contact stated that when the vehicle was started, the contact noticed white smoke coming from the tailpipes. The check engine warning light was illuminated. The contact stated that the coolant reservoir had to be refilled every four days. The vehicle was taken to an independent mechanic and the spark plugs and coil packs were replaced. The coil packs were replaced twice. The failure reoccurred, and the independent mechanic agreed to replace the coil packs another time. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 98,275.

While driving on the interstate car began to excessively shake and check engine light flashed for almost a minute then stopped. Was approaching exit to residence location and was able to get there. Once at home, car was then sluggish to start but no check engine light was on. Attempted to drive car in a safe area to see if it would repeat or light would come on. This was on a Sunday, therefore the dealership was closed. Light did come back on solidly and took car to dealership that next day, Monday. Was told coolant intrusion into the engine. After the incident and in doing research, appears to be a known issue in this vehicle.

Engine had to be replaced due to a faulty design by Ford of coolant intrusion and a misfire of the cylinder

The contact owns a 2017 Ford Fusion. The contact stated he was noticing oil spotting on his driveway. The contact stated that he also smelled the odor of motor oil in the passenger cabin when he used the air conditioning. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the oil pan and gasket needed to be replaced. The vehicle was repaired. The contact stated however that the leaking was again happening and returned two more times to the same dealer to have the failure repaired. The contact stated that on the last visit the oil pan, oil pan gasket, and valve covers were replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact had been informed by the dealer that the failure was related to the manufacturer Technical Service Bulletin: 23-2075 Oil Leak from Engine Oil Pan RTV Seal (Engine and Engine Cooling). The failure mileage was approximately 40,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at 10 MPH, the vehicle jerked when accelerating. No warning lights were illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a failed transmission. The vehicle was not repaired due to cost. The manufacturer was notified of the failure. The failure mileage was approximately 79,000.

The contact owns a 2017 Ford Fusion. The contact stated while accelerating from a stop sign, the RPM rose to 3,500 RPM however, the transmission failed to shift into gear. The vehicle then shifted into drive(D) and lost motive power before jumping out of drive and back into low gear. The check engine warning light was illuminated. The contact drove the vehicle home and the vehicle was not repaired. The contact stated that on two occasions, the contact had to replace a plastic clip under the hood that was used to control the shifter knob. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 120,000.

Coolant intrusion - coolant leaking into the motor because of the engine block design and the head gasket failing. Can cause fire

The local Ford dealership has confirmed that the engine has an internal issue causing misfires in cylinder 3. It has recommended an expensive full engine replacement, approximately $10,000. Misfires shake the vehicle while driving, which may cause serious accidents and injuries.

2017 Ford Fusion. The vehicle was taken to the dealer where it was diagnosed that there was an internal coolant leak to cylinder #2. The dealer stated that the engine block needed to be replaced. The check engine warning light was illuminated, turned off and a few days later came back on. Engine temperature was moderate at first and then sporadically moved between moderate and hot. Per NHTSA: Coolant Intrusion is a common problem amongst 2.0 EcoBoost Engine. Current Ford fix is replace engine block with a new design. Ford is aware of the design flaw in these cars and refuses to make things right with current owners.

Back brakes are making a very loud noises and it’s hard breaking to come to complete stop

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was idling, the engine overheated. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the coolant overheating. The vehicle was running rough and there was smoke coming from the tailpipe. The contact stated that cylinders #1, #2, #3, and #4 had coolant intrusion. The mechanic recommended an engine long block replacement. The vehicle was not repaired. The vehicle was taken to the local dealer, where it was diagnosed that there was a coolant intrusion in the engine and cylinders #1, #2, #3, and #4. The manufacturer was contacted, and opened a case and referred the contact to the NHTSA Hotline. The approximate failure mileage was 78,769.

The vehicle's automatic transmission began started shifting "roughly" and the service engine light for the powertrain came on. I was told the transmission code was for the "Traction Plate" and that I needed to replace the transmission.

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light had been illuminated. Additionally, there was an audible chime indicating a possible oxygen sensor failure. The vehicle was taken to the dealer where it was diagnosed that coolant was leaking into cylinder #2. The dealer stated that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a claim was filed for the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 86,849.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly. The power steering assist warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering rack. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V167000 (Steering) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 69,000.

The contact's daughter owns a 2017 Ford Fusion. The contact stated that while his daughter was driving at approximately 45 MPH, the vehicle lost power steering functionality. The contact stated that the power steering assist, traction control, and hill stop assist warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 86,720.

A couple of weeks ago, heater would not work and a very cold day. We stopped after a while for gas and then the heat went on. This went on every time we used the car. So we got an appt at local Ford place last week, where we bought car. Took them several days but turns out the coolant is leaking into the engine and we need a new motor to the tune of 7000 bucks. The car never warned us of any malfunctions. It only has 58,000 miles on it but because it is a 2017 it is out of warrantee. I later learned that the EcoBoost cars have a lot of problems with leaking coolant into the motor. Especially the Ford Fusion and we have a 2 L EcoBoost car.

The shifter cable bushing was no longer present and the shifter cable detached, causing my car to be unable to move out of park. I was actively driving the vehicle, backing it out when this happened, leaving me and my car stuck in the middle of the lane. This problem has caused a recall on earlier years of the car, making it a known issue. There were no symptoms prior to the problem, but many warning lights on the dash claiming to need repairs immediately following the incident.

Manufacturer Recall Number23S12 NHTSA Recall Number23V162 Recall on my vehicle Ford has failed to attempt remedy as of December 2023.

Coolant Intrusion on Cylinder 1, common problem amongst 2.0 Ecoboost Engine. Current Ford fix is replace engine block with a new design. Ford is aware of the design flaw in these cars and refuses to make things right with current owners.

My vehicle is displaying severe symptoms as well as throwing code of the already noted recall for other trims of this car but my car isn’t on recall list. I’ve had to replace the canister purge valve 3 times in less than 2 years, the vacuum seal is affecting fuel tank and honking every 15-20 seconds…when canister gets stuck open, I can’t start my car which happened yesterday in a busy intersection. It’s dangerous and I’m afraid to transport my kids in my car.

Vehicle will not stay in reverse or drive thus it will not shift out of park. When shifted to reverse or drive the shifter would blink red and automatically shift back to park repeatedly. The message “Shift sys fault service required” and wrench popped up. Had to have it towed 90 miles to dealer. Safety issues: vehicle may not have actually been in park after automatic shifting back to park, this could injure someone or something if the vehicle moved unexpectedly. Also, I could have been stranded in an unsafe place. This problem could be reproduced at the dealership service center. Inspected by service once I got there. There were no warnings or messages prior to this issue.

The car started shaking while driving down the road and when coming to a stop. The gears were not shifting properly. I took it to a mechanic shop and they told me several different things "could" be wrong, supposedly fixed it, $700 for that. Started shaking and shift gear problems again, took it in again and spent $2800 for the supposed fix. Several days later same thing, took it back again and they said to take it to a transmission shop because they couldn't do anymore. Found out there was a recall on the torque and the different mechanic "fixed" that. Now it won't shift into several of the gears. Over $4500.00 spent! Transmission

We were in reverse backing into a parking stall and tried to put the car into park. An error popped up something to the effect SHIFT SYS FAULT We were unable to put the car in park/drive/or any other gear. Parking brake was automatically applied. We were stuck, had to have it towed by a flat bed truck and repaired. Thank god this did not happen in the middle of a street where traffic would have been....could have been tragic. It was towed on a Friday 2/9/24 and fixed on 2/13/24 It was a shift cable bushing that wore out and cracked. Similar to this recall from 2016 ford fusions (Copied below). This should have also applied to ANY Fords that had a similar "plastic" piece that could crack and wear out causing the car to be inoperable. Campaign/NHTSA# 19S16/19V362 Issue Date 2019-05-13 Description On your vehicle, the bushing in the transmission shifter cable may degrade over time. This may cause the transmission shifter cable to not be able to fully move the transmission to the selected gear position. Safety Risk On your vehicle, the bushing in the transmission shifter cable may degrade over time. This may cause the transmission shifter cable to not be able to fully move the transmission to the selected gear position. Remedy If the driver attempts to shift to park in this condition, the transmission may not be in the park position even though the shifter position indicates the vehicle is in park, and the transmission not in park warning may not appear. This could result in unintended vehicle movement, increasing the risk of injury or crash

I didn’t have the car at the time I didn’t know the car facts now I’ve been paying on it & it’s my only transportation I got the car the 5th of Jan. 2023

The car was shaking when I started it. Took it to the dealership and they told me it got the coolant intrusion into the cylinder and now they need to replace the whole engine with a short block engine. I believe it's a design defect by Ford!

Vehicle lost ability to drive forward & reverse on the freeway. Upon inspection, the torque converter had gone bad & contaminated the transmission fluid causing the transmission to go out. Now my vehicle needs a new torque converter & transmission. There was a recall "17V427000" but it did not include my vehicle; however, it looks like the same issue.

Engine light came on and heat and defrosters stopped working in vehicle. Took it into dealer and was told diagnostic code was for misfire in cylinder 3. They did a coolant leak test and immediately found coolant leaking into the engine. Was told this was a known issue with the 2.0L ecoboosts (TSB 22-2229 dated 6/9/22) and that I would need an entire engine block replacement. Due to being out of warranty I would be on the hook for $6,856 for the repairs. Car only had 45,000 miles on it at time of service.

About 4 weeks ago my car lost the ability to move while driving. The wrench light popped up to see manual. Upon checking the manual it stated that the problem was with the power train. I took it to get looked at and the service center further confirmed that it was a piece inside the transmission. I see that there was a safety recall issued in 2017 for the power train torque converter for 2017 Ford Fusions. However, when I type in my VIN number the recall does not appear for my car. Is there a way for the recall to be issued for my car being that I drive the exact car type that was affected and am having the same problem?

The contact owns a 2017 Ford Fusion. The contact stated that upon the start of the vehicle, the engine backfired with a cylinder misfire message displayed on the instrument panel. The vehicle was initially taken to an independent mechanic however, the cause of the failure was not determined. The contact was informed that the coolant level was very low. The contact frequently checked the coolant level and discovered that coolant was leaking but the location of the leak was not determined. The vehicle was then taken to two dealers, and it was discovered that there was coolant intrusion into cylinder #3, causing the engine to misfire. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was 73,719.

Coolant leaking into engine. Engine block required entire replacement. Check engine light flashing causing me to contact Ford Dealer/Service. This was December 4, 2023.

The contact owns a 2017 Ford Fusion. The contact stated while driving 55 MPH, there was an abnormal sound coming from the engine compartment, after which the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that coolant had leaked into the engine, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact stated that while parking the vehicle, the vehicle stalled. Upon restarting the vehicle, the vehicle failed to move forward or reverse. The system default warning light was displayed. The contact called the local dealer and was informed that the vehicle was not covered under the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 77,432.

I went to my dealership because of a check engine light. After many hours of searching, I was told that a coolant leak had been found. I was informed that the head gasket was damaged and causing a leak into the engine. The cheapest repair would cost nearly $8000. The extended warranty that I purchased for the car has expired. Searching Google, I see that Ford is aware of the problem, and has known about it for some time. Ford should not be able to get away with this.

The contact owns a 2017 Ford Fusion. The contact stated while accelerating from a complete stop, the vehicle shuddered and was sluggish. The contact stated that the failure recurred while driving and while reversing. The vehicle was taken to an independent mechanic, where the spark plugs were replaced; however, the failure recurred while driving at various speeds. The contact stated that the vehicle failed to exceed 30 MPH on one occasion. The check engine warning light was illuminated. The contact veered to the side of the road. The vehicle was towed to another independent mechanic, where it diagnosed that there was coolant intrusion in cylinder #3, and the engine needed to be replaced. The contact was referred to the dealer for repair. The vehicle was towed to the dealer, where the same assessment was made. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12 and TSB Number: 22-2134; however, the dealer informed the contact that the vehicle was not covered. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact stated that while starting the vehicle, there was blue smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that there was coolant intrusion into the engine and determined that the short block needed to be replaced. The vehicle was then taken to the dealer to be repaired under NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the dealer declined to perform Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion) associated with the VIN had expired. The failure mileage was approximately 130,000.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was idling at a red light, the vehicle lost motive power and shut off. After several minutes the vehicle restarted, and the contact was able to continue driving. The contact stated that coolant was leaking underneath the front end of the vehicle, and there was white smoke coming from the exhaust during the initial startup. The coolant level was low. The check engine warning light was illuminated. The contact believed that the failure was related to NHTSA ID Number: 10210392 (Engine and Engine Cooling, Equipment). The vehicle was taken to an auto body shop to be diagnosed. The contact was informed of a misfire in cylinder #2. The contact's father had changed the spark plugs. The vehicle was then taken to the dealer and the contact was informed that the air intake was missing from the vehicle. The contact was informed that the air intake needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that VIN was included in the NHTSA ID Number: 10210392 (Engine and Engine Cooling, Equipment) however, it was no longer covered due to exceeding the mileage indicated in the TSB. The contact was referred to the NHTSA Hotline. The failure mileage was 86,683.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the contact observed white smoke coming from the exhaust, after which the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion in cylinder #2 had damaged the engine, and the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again determined that coolant intrusion in cylinder #2 had damaged the engine however, the vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 60,000.

My 2017 Ford Fusion has a coolant issue. Per TSB 19-2139. Ford has a known issue in the cylinder walls and had a program available until November 2022. Sadly this program ended and they still have issues. It has been verified at a third party mechanic and Ford doesn't want to assist in this issue.

L/S Brake Hose Rear Replacement needed. Brake fluid leak rear caliper and brake hose and line rear flexible hose is split and leaking. Only Front brake hose was recalled when all brake all lines need to be replaced.

Hesitation, lack of power, jerking on acceleration. If felt like an ignition misfire and the engine codes suggested multiple misfires. A power balance test was performed and verified there is a misfire on cylinder 2. The spark plug from 2 was swapped with cylinder 1 and the misfire was in cylinder 1. The spark plugs were replaced November, 2023. The plugs look contaminated-seems to be with engine coolant due to a head gasket failure. The coolant reservoir was empty indicating a coolant leak. They then introduced air into cylinder 2 and the coolant rose inside the coolant reservoir. The gasket is failing between the cylinder and one or more of the water passages beside the cylinder. Ford has since updated their engine design to correct this concern so they knew of the issues. There is a current recall on the 1.5L engine however, not the 2.0L. There are multiple class action suits against Ford for this issue. A new engine is needed. This is a 2017 with 85K miles. A new engine should definitely not be required. When researching this issue, there are multiple safety concerns including engine fire. I spoke to Ford's customer service and they were no help whatsoever.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and diagnosed with catalytic converter failure. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to the dealer, who determined that coolant intrusion had damaged the engine, and the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but did not assist. The failure mileage was 113,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the spark plugs. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, and it was determined that there was a misfire in cylinder #3 due to low compression. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-2243. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 112,000.

On [XXX], I entered onto [XXX] from Sparks, Nevada eastbound when a check engine light and oil overheat warning came on. I limped the car to the nearest exit [(XXX)]. I had my grandson with me and he was scared. I checked my coolant level and realized that it was dry. I put coolant to the max line of the reserve tank and drove 25 miles to Carson City. When I took it into the dealership at Capital Ford on December 26, 2023, their service manager said this year had a poor design of the engine (2.0L) which led to coolant intrusion into the cylinders. Two days later, they confirmed. My complaint is the FORD manufacturer knew of this issue and had posted several TSBs, but has only issued a recall the 1.5 L engine. I'm now told that since my car is 1600 miles out of warranty, too bad. I believe the FORD manufacturer should replace my engine for free, knowing it failed as a direct result of their poor engineering design. I purchased the car in July 2020 with 26,350 miles and bought the extended warranty. I was never made aware of the existing issues with the coolant leaking into the valves. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact waited for a while and then made several attempts to restart the vehicle. The check engine warning light was illuminated. The failure occurred frequently and had become more persistent over time. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the engine had failed due to the intake manifold gasket fracturing the seal, which caused antifreeze to leak into the engine. The vehicle was repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in a recall. The manufacturer opened a case and offered to pay a portion of the repair cost. The approximate failure mileage was 45,000.

2017 Ford Fusion 2.0L ecoboost engine is available for inspection. The engine block was designed incorrectly and coolant leaks into the cylinder. There is a risk of fire from the intrusion of coolant in the cylinder. Many other people are having this issue and they did recall the 1.5L engine. They need to on the 2.0L as well. My local mechanic identified the issue and I called the Ford dealer who didn't even need to see it said I need a new engine based off the mechanic's testing. After losing coolant and constantly refilling with no coolant being seen coming from the vehicle, the check engine light comes on. The code listed states that one of the cylinders is misfiring. This is due to coolant in the cylinder. With the risk of fire, Ford needs to put a recall on this issue for the 2.0L ecoboost.

The contact owns a 2017 Ford Fusion. The contact stated while accelerating from a complete stop, the vehicle shuddered and hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred while driving 60 MPH. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer several times. The dealer diagnosed the vehicle, but the cause of the failure could not be determined. The contact stated that the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.

Check engine has been off and on for last 500 miles. Regular maintenance. Took to dealership, Codes found of P0303, P0300, and p2196. Found coolant was low and confirmed coolant intrusion into engine. Per dealership either bad head, head gasket, or block and ford recommended replacing engine. Quoted $9000 in repairs to replace engine. Declined repair due to cost. According to NHTSA this is a common issue and should be addressed. Unsafe to drive however repair costs, and now inability to trade in, force driving until no longer can

I was driving my car one day and the power steering fault message popped up on my dash of my car. So I turned around and went home. I turned the car off and then turn the car back on. Then the power steering fault message showed up with other warning messages. So I tried turning the steering wheel and noticed there was no power steering at all. So the next day I had it towed to the Ford dealer to have them look at it and fix the issue. They ended up replacing the rack and pinion and the power steering motor. When I picked the car up I asked the service person if it was a common part that broke on the car and he said it was a common part that broke. I was surprised that they had that specific part in stock when they told me the problem. Also I was not happy that I had to $4,400.00 to fix it. In my mind if it is a common part that breaks then why hasn't been a recall on that part.

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED. DJR ******* DELETE VOQ *******

The contact owns a 2017 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the temperature gauge began to indicate that the vehicle was overheating, prompting the contact to pull over to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low and refilled the reservoir. Within three days of refilling the coolant reservoir, the failure reoccurred, after which the vehicle failed to start. The vehicle was towed to an independent mechanic, who was unable to determine the cause of the failure and advised the contact to take the vehicle to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. After investigating the failure, the contact related the failure to Technical Service Bulletin: 20-2100. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 74,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving 75 MPH, the vehicle stalled without warning. The contact pulled over to the highway shoulder and the vehicle was initially towed to an independent mechanic. The contact was informed by the mechanic that the engine needed to be taken apart to determine the cause of the failure. The vehicle was then towed to a dealer where the contact was informed that the torque converter and the transmission needed to be repaired. The vehicle was towed for a third time to another independent mechanic where the contact was informed that the flex plate had fractured in five separate places and needed to be repaired also. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 107,510.

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle, the check engine warning light illuminated. Additionally, there was white smoke coming from the exhaust pipe. Upon inspection, the contact noticed there was a coolant intrusion into the engine. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 67,000.

The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle eventually stalled. The vehicle was towed to an independent mechanic who diagnosed that coolant was present inside the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was approximately 70,000.

I was pulling onto the beltway and my car would not shift when I accelerated. Then the engine revved up when I accelerated and the car had no power. It remained in the same gear. Then it wouldn’t move at all. I was able to coast off the highway. Turned the car off and started again. It did the same thing. Staying in the gear and then not accelerating. I find it interesting that other 2017 ford fusion had a previous recall for this. My vin isn’t included on the list

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the temperature gauge indicated that the vehicle was overheating, and the contact heard an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to the dealer, and it was determined that the engine block had cracked due to coolant intrusion. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but did not assist. The failure mileage was 131,000.

The contact owns a 2017 Ford Fusion. The contact stated that after starting the vehicle, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a misfire in cylinder #2 caused by coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but did not assist. The failure mileage was 63,000.

1.5 ecoboost catastrophic engine failure. On hi-way lost power. Coolant went into engine cracked block. Known defect, but ford says my car is not covered. But won’t explain why, it checks all the boxes, mfg in Mexico during defective years under mileage and date. Never received notice. Stuck with $7,800 repair. Ford executives will not engage to help.

The contact owns a 2017 Ford Fusion. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the contact was informed by the mechanic that the lug nuts were defective. The lug nuts were replaced. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 54,042.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinder, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 62,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted, but failed to shift into drive. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who was unable to diagnose the vehicle. The vehicle was then towed to the dealer, who diagnosed a failure with the torque converter. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 84,000.

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that there was a leak in cylinder #3. The vehicle was included in Manufacturer Communication NHTSA ID Number: 10213732 (Engine and Engine Cooling) and had the remedy completed. After the vehicle was repaired, the check engine warning light became illuminated. The contact returned the vehicle to the dealer who confirmed that there was a leak within cylinder #1 and that the repair needed to be performed. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.

The contact owns a 2017 Ford Fusion. The contact stated that the message that the engine was overheating was displayed on the instrument panel. The vehicle was taken to the dealer where a repair was performed for an unrelated safety failure. The repairs were covered by the insurance company; however, during the inspection by the insurance company, it was discovered that there was coolant intrusion into the engine. As a result, the contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 117,000.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the transmission failed to shift into drive(D). The Shift System Fault, Service Required message was displayed. The contact noticed that the shifter cable was detached and reconnected the shifter cable. The transmission was then able to shift into drive(D). The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 94,000.

I was driving to work when I had to stop at a red light as I hit the accelerator it didn’t move. I continued to press it as I was the first car at a green light suddenly the car jerked forcefully and went. I arrived at work and called my father to look at it and he told me to drive it home which is about 7 minutes away. As I drove the car it began jerking violently and slowing down. It was not safe for me to move off the road immediately causing cars behind me to slam on brakes and swerve around me. When I made it safely to the shoulder the gear shift was working but the pressing the accelerator didn’t really work until it continued jerking. The car had to be towed to my home and to the auto shop to be diagnosed. My transmission slipped due a form of malfunction of the transmission. The mechanic expressed there were no metal shavings in the pan. No warning lights appeared on the dash until after it completely broke and they still flashed on and off or changed each time. No crash occurred, it immediately taken to be diagnosed and has already been fixed. I would like for Ford to do an inspection but I just paid for a transmission so I can’t afford it. I have all the receipts and diagnostic information for the vehicle. I looked into the recalls and noticed the ford fusion 2.0L has an active transmission recall, but the only difference for my vehicle is a 1.5L.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel was extremely loose, prompting the contact to pull over to the shoulder of the roadway. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 18V167000 (Steering), but the VIN was not included. The failure mileage was 82,000.

The Rotary "Dial Shifter" keeps coming on while the vehicle is turned off as well as making a gear sound saying it's not in park when it is. I have had the vehicle for a month and I've had to jump the car 5 times already as it will come on and stay on. I looked it up and some fushions were recalled for it with the issue of that and the cd player and rear speakers making noise. Trying to see if another recall can be issued on more of the fusions.

Approx 2 weeks ago I had a check engine light. The light indicated a cylinder 3 misfire. I then had an engine overheat with the check engine light. The mechanic said engine coolant was leaking into cylinder #3. He said the only repair was a new engine. I called multiple Ford dealers and there were aware of a technical bulliten on issue and said my vehicle was out of warrenty and that nothing could be done outside of a new engine.

2017 Ford Fusion 2.0L EcoBoost with pin hole in Block. Technical service Bulletin 19-2346 Dec. 19 2019 Block has pin Hole in causing coolant to leak into #2 Cylinder. Yes it is Available for Inspection Safety Risk is it could Malfunction in cold weather and create no heat for driver/passengers Yes it has. Been to dealer. Contacted Ford and they said to file Complaint First sign was slight engine miss started around 107,000 miles. Second sign Engine light came on. Brought to Independent dealer and he informed me what the reason was ( cracked Block ). Brought to local Ford dealership and they also confirmed reason (cracked Block ). Researched Ford Bulletins and found Ford realized this Engine Block had a defect back in 2019 when it still would of been under Warranty. Ford Blocks are a Major part and Very expensive to replace. Ford Motors should own up and Repair as they new this before Warranty Expired.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine and had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and assisted with 40% of the cost of the repair. The failure mileage was approximately 63,000. The VIN was unavailable.

My 2017 ford fusion alerted to me that it was overheating, I immediately checked my fluids and noticed my coolant was empty so I refilled it. I assumed that when I recently had my car serviced they somehow forgot to refill my coolant when flushing/replacing me fluids. The next week I went to leave for work one morning and my car wouldn't start, had the battery checked and it was fine, replaced the started and still wouldn't crank. Then I had my fusion towed to a local mechanic who wasn't able to find the issue since they didn't do internal engine repairs, so paid that shop and had it towed to the dealership where I purchased the fusion and a couple of weeks later they tell me my pistons won't hold pressure and I need a new engine (8-10k) with no explanation as to what caused this. My fusion was purchased with 3 miles on it and currently has less than 49k on it. I have always taken very good care of my vehicle, but am now told that my warranty was 5 years from manufacturer date, not purchase date, leaving me with very little options. This issue needs to be addressed asap.

Shift System Fault: transmission shifter cable bushing wore out, cap fell off, shifter cable got detached, so I cannot shift the car out of Park. I have a 2017 Ford Fusion and it was not included in the recall, even though this Shift System Fault problem is the same problem that the Ford Fusions included in the recall are having.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The contact that while the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion into the cylinder. Additionally, there were pieces of the cam shaft in the oil pan. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,000.

Car started rough and engine light came on. Coolant low. Took car to Ford dealer service department and was told the problem was coolant intrusion. Was told not to drive it as eventually the car would overheat and engine block would crack. Only fix is to get a new engine.

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds, the vehicle jerked. Additionally, the contact stated that the vehicle overheated while driving and while idling. The contact stated that the vehicle was experiencing abnormal coolant consumption. The contact had been adding coolant to the vehicle after 5 miles. The contact stated that the failure was persistent. The check engine warning light was illuminated. The vehicle was taken to the dealer but was not diagnosed nor repaired. The dealer informed the contact that they could not repair the vehicle under Ford Campaign Number: 21N12 because the vehicle was not covered. The manufacturer was notified of the failure and informed the contact the VIN was not included. The failure mileage was approximately 74,900.

Engine has been smoking excessively. Diagnosed at Fulton Ford as needing an engine replacement due to coolant leaking in to cylinder. Discussed with Ford twice and they will not consider it under the recall that is effecting numerous other engines of this size.

The contact owns a 2017 Ford Fusion. The contact stated that while attempting to start the vehicle, the vehicle started to shake. The contact allowed the vehicle to idle for one minute before driving. The battery and the check engine warning lights illuminated. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust. Additionally, the contact stated that the vehicle currently failed to start. The contact used a code reader to diagnose the vehicle where an undisclosed code indicating that the failure was engine related. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 57,000.

The contact owns a 2017 Ford Fusion. The contact stated that after reversing and shifting back into drive, the vehicle failed to move or respond as needed. The contact stated that the “Shift System Fault” warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

My 2017 Ford Fusion with 77,000 miles was running poorly. I noticed coolant reservoir was empty with no visible leaks. Took it to a Ford dealership and was told coolant was leaking into cylinders. I was told to fix the car they would have to replace the engine. Had I not noticed the coolant issue and the engine died while driving in highway traffic, my safety, as well as the safety of others would have been at risk.

The contact owns a 2017 Ford Fusion. The contact stated while reversing out of her driveway at approximately 3 MPH, the transmission slipped out of reverse(R) and shifted into neutral(N). The contact stated that an unknown warning light was illuminated. The contact stated that the failure had also occurred while in drive(D) and had become a recurring failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The contact had not taken the vehicle to a local dealer or independent mechanic; however, she had watched videos online on how to replace the damaged shifter cable bushing. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 115,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at approximately 45 MPH, the brake pedal was depressed but failed to respond. There were no warning lights illuminated. The driver crashed into the sidewalk and damaged the front end of the vehicle. The vehicle was towed to the residence. There were no reported injuries. A police report was filed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not contacted. The failure mileage was approximately 79,418.

The shifter cable and bushing have been replaced twice. I received no warning on all instances. The shift continued to return to park and the car was disabled. I was left stranded away from home. The vehicle was towed to the nearest Ford Auto repair shop. On the second repair of the shifter cable, the cable had completely disintegrated. Ford informed me that the transmission was the problem. I was told that the transmission was spitting out fluid onto the cable. Ford informed me that it would be best to replace the transmission to solve the problem. I Can Not Afford This. There Needs To Be A Recall. This Is A Manufacture Defect.

A recall notice was mailed to me from Ford in April 2023 for Safety Recall 23V162. I have not received notification by October 2023 on when to schedule the brake line repair. The letter states that it is anticipated to be remedied by the 3rd quarter of 2023.

The contact owns a 2017 Ford Fusion. The contact stated that when starting, the vehicle would display a hesitation as if the motor failed to start. There would be a misfire message displayed. The contact took the vehicle to the dealer who diagnosed that cylinder 2 misfired and the engine needed to be replaced The contact learned of a Technical Service Bulletin that addressed a fractured block on cylinder number 2 causing engine failure. The vehicle was no longer covered by the warranty to receive the remedy. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 108,000.

The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light had remained illuminated. The vehicle was taken to the local mechanic who diagnosed a misfire the engine cylinder number 4. The vehicle was later taken to the local dealer who diagnosed that the engine short block was faulty due to coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the manufacturer's customer satisfaction campaign for the failure. The failure mileage was 86,000.

Once stopping at a traffic light as the light turned green my car would not go, when trying to accelerate the car it makes the noise as if it wants to go but nothing is happening. I believe this a ongoing issue ford knows about for something going wrong in the transmission.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at 40 MPH the vehicle began jerking. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.

Dear Sir/Madam, I am writing to file a formal complaint regarding a critical issue with my 2017 Ford Fusion, equipped with a 2.0 L Ecoboost Turbo engine. The issue in question, namely coolant intrusion into the engine block, has been a well-documented problem recognized by the Ford Motor Company since at least 2010, as evidenced by Technical Service Bulletin 22-2229. My vehicle, a 2017 Ford Fusion, developed this issue when it had approximately 100,800 miles on the odometer. When I discovered the problem, I promptly contacted two different Ford dealerships for assistance, hoping that they would help address this known issue. However, I was met with significant resistance and a refusal to accept responsibility for the issue. Both dealerships cited the fact that my vehicle had exceeded 100,000 miles as the reason for their inability to assist me. I found this response deeply unsatisfactory and believe it is unfair given the longstanding awareness of the problem by the manufacturer. It is disheartening to learn that Ford Motor Company is unwilling to take responsibility for a problem that is clearly linked to a long-standing issue documented in their own technical service bulletins. This issue poses a significant safety and financial risk to Ford Fusion owners, and it is essential that the manufacturer acknowledges its responsibility in addressing and rectifying the problem, regardless of the mileage on the affected vehicles. I kindly request that the National Highway Transportation Board investigate this matter thoroughly and take appropriate action against Ford Motor Company for its refusal to address a known safety issue that has affected many Ford Fusion owners. Additionally, I urge the Board to advocate for the rights of consumers who are left without recourse due to arbitrary mileage limitations imposed by dealerships when dealing with such issues. I appreciate your attention to this matter. Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Fusion. The contact stated that upon shifting into drive(D), the vehicle failed to respond. The power train warning light was illuminated, and a message indicating the gear shifter failure was displayed. The contact attempted to shift into park (P), but the gear shifter remained stuck in drive(D). The contact stated that she was able to manually move the shifter cable, and the vehicle shifted into park (P). The contact stated that the shifter cable bushing was replaced by a family member. The contact stated while driving from a complete stop and depressing the accelerator pedal after the part was replaced, the vehicle shuddered and hesitated to respond. The contact stated that the failure had been recurring while driving at various speeds. The vehicle was taken to an independent mechanic, where it was diagnosed, but the cause of the failure could not be determined. The dealer was notified of the failure and informed the contact that a fee would be charged for the diagnostic test and the repair. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

Vehicle was being driven. Heard clunk noise. Vehicle no longer went into drive. Could not shift or anying. Had to have vehicle towed to repair shop. Ford could not review vehicle at time and was 30+ days out. Vehicle was then brought to another mechanic where they disassembled vehicle and found that the torque converter studs were no longer in place and created an issue where metal shards are in the transmission causing the transmission needing to be rebuilt along with shards being located in cooling system. Ford was contacted and advised to put a claim in with the NHTSA as this is a known issue for this vehicle year make and model however is not listed for this specific vin. There were no warning lights while driving the vehicle to indicate any issue. Vehicle currently not driveable. Our safety was put a risk as we were driving on the road during heavy traffic and caused a mess on the road and could have potential caused an action as vehicle was in drive when it stopped working.

The contact owns a 2017 Ford Fusion. The contact stated that after shifting from the reverse position to the drive position the transmission would not go into gear and the vehicle would not drive forward. The vehicle was towed to the local dealer who diagnosed that the transmission cable bushing had failed and needed to be replaced. The transmission cable bushing was replaced and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 89,000.

The contact’s husband owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at an undisclosed speed, he depressed the brake pedal, and the vehicle failed to stop. The contact’s husband applied pressure to the brake pedal and the brake pedal extended to the floorboard and the vehicle coasted to a stop. The brake fluid light and other unknown warning lights were illuminated. The driver was able to navigate the vehicle to safety. The contact stated that upon her husband inspecting the vehicle, there was brake fluid leaking on the ground. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the front driver’s side brake hose had ruptured and needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 61,136.

The contact owns a 2017 Ford Fusion. The contact stated while driving 40 MPH and attempting to slow the vehicle, the brake pedal was depressed and went down to the floorboard before bringing the vehicle to a complete stop. After a visual inspection of the exterior of the vehicle, the contact observed brake fluid leaking from the front passenger’s side wheel. Upon refilling the brake fluid reservoir, the contact observed that the entire reservoir had emptied, again leaking from the front passenger’s side wheel. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 24,000.

The contact's daughter owned a 2017 Ford Fusion. The contact stated that the vehicle was hesitating while depressing the accelerator pedal. The check engine warning light was illuminated. An independent mechanic inspected the vehicle and discovered that the rear main seal was defective. The vehicle was taken to a dealer where the rear main seal was replaced; however, the failure persisted. The vehicle was taken back to the dealer where it was discovered that coolant from the head gasket had leaked into the engine cylinder, resulting in engine failure. The manufacturer was notified of the failure and a case was filed. The vehicle was repaired. The failure mileage was approximately 53,000.

I purchased a used 2017 Ford Fusion SE Ecoboost with 77790 miles on August 4, 2023. 2 days after purchase, the check engine light illuminated. I brought it into a local mechanic to run a diagnostic test. The diagnostic showed “misfire-cylinder 1”. The mechanic recommended replacing all spark plugs and the cylinder 1 coil pack. Repair was done and seemed to have been running well. 2 days later, the check engine light came back on. Brought it back into the same mechanic. The diagnostic showed “misfire in cylinder 2”. The mechanic recommended replacing the remaining coil packs but thought that the problem could possibly be a blown head gasket. I decided to replace the remaining coil packs in hopes that this would remedy the issue. 2 days after bringing the car home, check engine light came back on. I brought the car to a different mechanic for a second opinion. This mechanic diagnosed that “misfire in cylinder 2” was happening again. They mentioned that this ecoboost model is known for issues with carbon buildup. They used an intake cleaner to clean out the carbon and saw noticeable improvement. Later that afternoon, I came to pick up the car, and noticed that the cold start was much rougher than before. Once again, when driving home from the mechanic, the check engine light came on. Next day, took a short drive and a warning stating that the engine was overheating and coolant was low appeared. I filled the coolant and brought car to another mechanic. That’s when I was told that the engine needs replaced due to coolant leaking into cylinders. Still waiting to hear back from Ford to see if they will help with cost of repairs. Quoted $6300 to fix. This is my primary source of transportation and now I’m without a vehicle. This is also a hardship due to the fact that this vehicle was just purchased with no additional funds to pay for repairs. Please help!

Ford recall for customer satisfaction program 21N12 for coolant leaking into cylinder damaging short block does not provide enough coverage. 2017 ford fusion with 61,000 miles has an estimated of $7,800 to repair this mfg defect. The extended coverage on this fix on failure is 7 years and 84,000 miles. I have missed the window by 2 months! This problem has been occurring since 2014-2018 models. My car had a resale value of $15,000, but is now worth nothing and I only got 60,000 miles out of this. It is not fair that their known defect has put me in this position.

Trunk opens randomly on its own

Shift cable bushing issue. Same as recall 22s43 for 2012-2016 Ford Fusions.

Turbocharger leaked oil into the engine causing irreparable damage to the engine. Oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. Cars computer system froze, enabling vehicle to move forward. Motor mounts were faulty, loose and unstable. Grinding sounds coming from wheels, vehicle alignment is unsteady. Issues with this vehicle previously reported under NHTSA ID #11534780 updated information being reported after repairs have been repaired.

1). 3 days after purchasing the vehicle I wasn't sure but I could tell that something was wrong so I called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle I went into a grocery store. When I came out the car was on/running, all by itself. 3). Additional problems occurring on a daily basis with the vehicle which lets me know that it's electrical problems are as follows: A. The vehicle randomly turns on and off all by itself, this is very hazardous. B). The headlights also randomly do not work while driving the car, day or night, which is very hazardous for both me and my clientele, as I am a Lyft driver. C). The interior lighting on the console and dashboard become dim or do not turn on at all, day or night. D). While driving the vehicle it does not always accelerate properly, which is very hazardous in traffic. E). The Bluetooth system connects and disconnects itself randomly. F). The air and heating system randomly turn on and off without being touched. G). Charging my phone in the vehicle is also challenging as it does not always work. H). Bluetooth radio stereo system is continuously problematic, volume randomly increases and decreases and turns on and off by itself, even with the vehicle completely shut down. I). After locking the doors, everything inside the car does not completely turn off. Interior lighting sometimes turns off and on separately, and it can take up to 30 minutes for the dashboard lighting to go off. J). The instrument panel often makes some sort of sound/noise and the gear shifter dial will aluminate even though the car is off/completely shut down. K). While driving, front windshield defogger will randomly turns on, causing the windshield to fog up, distorting vision, which is very hazardous. L). Dashboard vents emit an extreme amount of heat even though both heater and air conditioner are completely off.

Trunk randomly opens and alarm goes off when parked and off. Trunk may randomly open while the vehicle is in motion. The safety concern is that the high voltage battery could get wet and become or cause a fire safety hazard. Additionally, it's plausible that items in the trunk could fly out into the roadway and cause an accident when it happens as the car is in motion.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the gear shifter failed to operate as needed and the contact was unable to shift into the intended gear. The message to “See Owner’s Manual” was displayed. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the shifter cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

Ford Fusion 2017 SE 2.0L Engine with 100,000 Miles. Check Engine Light came on, and a warning that the engine was overheating. Within a few seconds, the car would return to normal. This process would repeat continuously every few moments. The car was taken to a Ford Dealership, and it was noted that there was a blockage & leak that would cost $8,000 to repair. I called Ford Corporate and they said that the recall applying to hundred of thousands of Ford Fusions for this same issue did not apply to my car. Ford recalled 2013-2014 Fusion Vehicles (1.6L engine) for this issue. Ford recalled 2013-2019 Fusion Vehicles (1.5 L / 2.0L Ecoboost engine) for this issue. Why are certain vehicles omitted from this dangerous recall though this is a documented issue with Ford Fusions?

FORD FUSION 2017 DANGEROUS DEFECT ENGINE ISSUES The Engine Light went on in my Ford 2017 Fusion car with only 64,000 miles and I became very nervous about my Family’s safety driving in my Ford 2017 Fusion car. The Ford Dealership was unable to take my car for two weeks, so I had no choice but to take it to an outside Mechanic to look at my car to see what was wrong because it was dangerous to drive the car and I could not wait two weeks. I missed work because I was unable to drive my car in this dangerous state with the Engine Light on. The outside Mechanic said the 3rd Cylinder misfired and then replaced the 4 spark plugs and coils to see if that helped and charged me $350.00 for his Service. Then a few days later the Engine Light went on again, so that Service did Not fix this dangerous problem & the Mechanic told me to go to Ford to fix this problem. When I looked on the NHTSA Website, there were “157 Complaints” on the same problems that I was experiencing with my Ford 2017 Fusion. These Complaints were expressing that their Ford 2017 Fusions had Faulty Head Gaskets causing coolant to leak into the pistons causing the cylinders to misfire and then their Engines needed to be replaced resulting in a flaw Cylinder Block causing an Engine Block. Many of them did not have their Engine Replaced because there is no Recall on these defective parts & they did not have the money to fix their Ford 2017 Fusion. I also do not have the money to fix my Ford 2017 Fusion with Ford’s defective parts causing dangerous safety Engine damage. These defective parts are high RISK causing Accidents, Fire and even Death which will be the fault of Ford Corporation for not Recalling these defective parts & fixing the damage these defective parts causes. I also found out that there was a Recall on the Ford 2013–2014 Fusions with the same problems. Now there should be a Recall on the 2017! HELP!

The contact owns a 2017 Ford Fusion. The contact stated while driving 55 MPH and attempting to slow down, the brake pedal was depressed and went to the floorboard, and the vehicle failed to come to a complete stop. The contact was able to pull to the side of the road. After a visual inspection, the contact became aware of brake fluid leaking from the front driver’s side brake hose. The brake warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the brake hose had ruptured. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 93,000.

Shift cable bushing on the top of the transmission was found disintegrated upon inspection and only small remnants were found. Due to this issue, the cable was also found to be disconnected from the transmission. Prior to the inspection, a “Shift Sys” and “See Manual” error appeared on the dash screen with a yellow wrench while changing gears 3 separate times. The transmission then became stuck in neutral. This could cause myself or others to be stuck in a gear unable to safely leave their vehicles at their destination. This could also cause the reverse and leave myself or others stranded at their destinations. Research found that this same part and issue is under recall for all models 2013-2016 Ford Fusions. I believe this recall should be extended to the 2017 model as well. I have tended to the issue and replaced the part, using OEM part from dealer, within my vehicle to continue commuting safely.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 20–30 MPH, the brake pedal was depressed, but there was resistance, and the brakes was slow to respond. While driving approximately 50 MPH, the brake pedal was firm and had to be pumped several times to respond. The contact stated that the brake hose had ruptured. The brake fluid warning light was illuminated. The contact was able to get the vehicle off the road. The vehicle was towed to the local dealer and the contact was informed that there was brake fluid on the brake pads and the brake pads needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,000. Parts distribution disconnect.

The contact owns a 2017 Ford Fusion. The contact stated that while attempting to shift into reverse, the brake pedal was depressed; however, the brake pedal seized. The vehicle was towed to the dealer, who informed the contact that the brake pads were replaced; however, the contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle violently shook. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brake, Hydraulic). Additionally, the contact stated that the RPM was fluctuating. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving 70-75 MPH, the vehicle started shuddering, jerking, and overheating, and the engine was misfiring. The check engine warning light was illuminated. Additionally, there was white smoke coming out of the exhaust pipe. The contact veered to the side of the road and allowed the vehicle to cool down. The vehicle was taken to AutoZone, where it was diagnosed that the spark plugs, and ignition coils needed to be replaced. The vehicle was then taken to an independent mechanic, where the spark plugs and ignition coils were replaced; however, the failure persisted. The vehicle was taken to another independent mechanic, where it was diagnosed and determined that the engine cylinders were misfiring, and the engine needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 104,000.

I was a victim in a car crash driving this vehicle when another vehicle hit me and deployed my air bags. Due to the air bags deployment I ended up with significant burn marks to my arm which is likely to permanently scar.

The contact owns a 2017 Ford Fusion. The contact stated that while reversing from the driveway, the shifter knob linkage detached. As a result, the vehicle failed to move. The power train wrench symbol illuminated and went off. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The contact stated that the failure was similar to NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was approximately 90,000.

Failure to shift properly, RPM’s increasing while transmission is changing gears. No warning lamps, messages. Symptoms increasing over a 3 week period. Took car to Ford Dealer on 7/15/2023; diagnostics done indicating failure of torque converter and transmission pump. As of today, 9/5/2023, car is still at dealership with no repairs made. Dealer says unable to get parts for repairs, and they have no idea when parts might be available.

Driving down the road transmission started shifting erratic people behind me had to slam on their brakes almost causing an accident as I had to pull over because it would not shift into the next gear. The vehicle only has 84,000 miles on it and I don’t know how this is going to be safe to drive with my kids in the vehicle. I called to see if there is any recalls and they Said no. When I look it up online, there is many complaints, including torque, converter and transmission.

humming sounds from gas tank. Car stalls and difficult to crank when getting fuel. Car has a horrible smell from gas fumes.

My car has a overheating due to a faulty head gasket that is causing coolant to leak into the pistons.

On August 10th 2023 while traveling at highway speed on Il Rt 80, The vehicle started shaking violently. There was heavy vibration coming from the engine, & service engine light began to flash. Car was pulled off the road immediately into a gas station. This incident was abrupt, Isolated & nothing prior indicated an issue. My daughter and her friend were in the vehicle and very fortunate to have safely pulled off a busy highway without accident or injury. The vehicle has since been inspected by a Ford Dealership & a licensed auto repair shop. It has been reported that the engine has failed due to internal engine components in the lower portion of the motor. It is not feasible to rebuild this part of the motor. It has been advised I get a new replacement engine by the dealership & shop.

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle failed to operate properly after shifting out of park(P). The contact stated that the transmission warning light was illuminated. The contact had the vehicle towed twice to the dealer. The contact stated that on the first occasion the shifter cable bushing was replaced, and on the second occasion the cable was replaced. The contact stated that after the repairs the failure returned after shifting into reverse(R). The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The contact was also informed that she would not be reimbursed for any prior repairs. The vehicle was not repaired. The failure mileage was 132,563.

Engine was running rough, and had a check engine light. The code came up as P0302, which is a cylinder 2 misfire code. White smoke coming out of the exhaust. My mechanic confirmed that cylinder 2 had coolant leaking into the chamber and sent me a photo. I called both the dealership and Ford directly. Neither would help, as the car had 94,000 miles and an extended warranty was not purchased. Had this engine failed at speed, losing power could have increased the likelihood of an accident.

The contact owns a 2017 Ford Fusion. The contact stated that there was a rough idle while starting the vehicle, and the check engine warning light was illuminated. Additionally, a misfire code was displayed. The vehicle was taken to an independent mechanic, who informed the contact that there was coolant leaking into the cylinder and that the small block needed to be replaced. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 128,000.

The contact owns a 2017 Ford Fusion. The contact stated that the air bag module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed there was no recall on the VIN related to the failure. The approximate failure mileage was 89,000.

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle, there was a rattling sound coming from the vehicle. The contact was unaware of a warning light being illuminated. On another occasion while starting the vehicle, the vehicle overheated, and the check engine warning light illuminated. The contact turned off the vehicle and waited until the vehicle cooled down, but the failure persisted. The vehicle was taken to the dealer and the contact was informed that coolant was leaking into cylinder #2, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 104,000.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ford Fusion. The contact stated while driving 25 MPH, the vehicle made a beeping sound and independently shifted into neutral(N). The contact was able to coast the vehicle into a parking lot and shifted into park(P). The contact stated the vehicle failed to respond while shifting into drive(D) or reverse(R). The gear shift indicator light indicated that the transmission was in park(P). The power train warning light was illuminated, and a message indicating a transmission failure was displayed. The vehicle was towed to a transmission specialist, where the transmission shifter cable was replaced; however, the failure recurred 3 weeks later. The vehicle was towed to the transmission specialist. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under an unknown recall because the VIN was not included. The failure mileage was approximately 127,746.

Engine light indicator started displaying in June 2023. Palmetto Ford dealership (Charleston, SC) inspected and confirmed through diagnostics coolant intrusion into Ford Ecoboost 2.0 combustion chamber. Entire engine (Long Block) needs to be replaced. Estimate of repair cost pending. Vehicle is available for inspection upon request. Loss of coolant results in engine overheating and fire hazard plus potential sudden malfunction while driving placing vehicle occupants at risk of harm. The manufacturer, Ford Motor Company is well aware of the defects associated with its Ecoboost engine in several Ford models.

The contact owns a 2017 Ford Fusion. The contact stated while reversing, the steering wheel was significantly loose. There was no warning light illuminated. The contact stated that the failure persisted while driving. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the recall repair of NHTSA Campaign Number: 18V167000 (Steering) was previously completed on the vehicle. The contact stated that the recall remedy failed to fix the vehicle. The failure mileage was approximately 90,000.

Coolant intrusion into cylinder 3 on 2.0L ecoboost motor. The original motor was replaced under factory warranty at roughly 58000 miles. The replacement motor now has roughly 18,000 miles and 18 months on it and the same problem is occurring. Ford is refusing to stand behind their product and cover the repair/replacement of the defective replacement long block.

The contact owns a 2017 Ford Focus. The contact stated while reversing from a the driveway, the vehicle was sputtering as if the cylinders had misfired. When the vehicle was shifted into drive, there was slow acceleration. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that spark plugs misfire in cylinder 2. The independent mechanic advised the contact to go to the dealer because it was an engine issue. The vehicle was driven to the dealer where it was diagnosed that a spark plug misfire in cylinder 2. The vehicle was not repaired due to a fee. The manufacturer was made aware of the failure but offered no assistance. The contact was informed that the vehicle was no longer under Warranty. The failure mileage was 98,500.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal, but the vehicle failed to stop. The contact stated that she had to apply pressure to the brake pedal that extended to the floorboard and glided to a stop. The vehicle was taken to an independent mechanic where the vehicle was inspected, and the independent mechanic noticed that the brake fluid level was low. The contact then stated that after the brake fluid was refilled, the mechanic noticed that brake fluid was leaking from the front brake hose. The vehicle was diagnosed and determined that the front brake hose had failed and needed to be replaced. The vehicle was not repaired. The dealer nor the manufacturer were made aware of the failure. Parts distribution disconnect. The failure mileage was unavailable.

The component that failed is the engine. A coolant intrusion problem on cylinders causing coolant to access the combustion area. This is causing large amounts of white smoke to be emitted from tail pipe. Also there is a cylinder miss that shakes the vehicle while driving. This is very frightening by the driver. I am afraid of the day it breaks down on the side of the road, leaving me stranded and a hazard to other drivers. Vehicle was taken to the dealer only to find that the entire engine needs replacement due to a design flaw of the cylinder block. This is not a single incident issue, but rather a widespread issue in vehicles manufactured from 2015 to 2019. Vehicles listed is also for the 1.5 and 2.0 liter engine. It is stated in Ford's Customer Satisfaction Program 21N12. This is for the 1.5 liter engine. No program has been issued for the 2.0 liter which leaves many vehicles with potential engine failures still on the highway.

Ford Fusion 2.0 is currently at 71,000 miles and experiencing signs of coolant intrusion. Rough cold start with white smoke coming out of the exhaust. Check engine light illuminated showing a P0301 code (misfire in cylinder '1'). Still trying to research a reputable dealer/repair facility that can perform the repair without any hassle. The engine is drinking about 1/4 cup of coolant per day as of writing this. This is a well-documented issue plaguing the EcoBoost engines and is a very costly repair, let alone very dangerous if left to fester.

The contact owns a 2017 Ford Fusion. The contact stated that when attempting to park the vehicle to refuel it, the gear shifter was stuck into drive (D) position. Additionally, the contact stated that the gear shifter was later stuck into park (P) position. The vehicle was towed to the dealer, who diagnosed that the transmission shift cable bushing needed to be replaced. The vehicle was repaired; however the failure persisted. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Numbers: 22V413000 (Power Train), 19V362000 (Power Train) and 18V471000 (Power Train); however, the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recalls. The failure mileage was approximately 79,921.

Engine light came on so took the car into a Ford dealer. They told me the engine block was cracked and I needed a whole new engine costing $5700. The car could overheat and catch on fire. Mileage is only 50,00 miles.This is a defect in Ford EcoBoost engines that Ford has been aware of for years but refuses to do anything to remedy.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 65 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal, and the engine revved but failed to respond as intended. The contact stated there was no warning light illuminated. The contact stated that she drove the vehicle off the highway and onto an exit ramp and eventually the vehicle stalled on the side of the road. The contact had the vehicle towed to a dealer, who diagnosed and determined that the transmission needed to be replaced. The contact then had the vehicle towed to a transmission specialist who replaced the transmission with a refurbished transmission. The vehicle was repaired. The contact stated that recently the transmission failed again, and the vehicle was towed to the local dealer who diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

Vehicle check engine light continues to turn on. Auto Zone diagnostics show engine misfire. Ford states that coolant is leaking into the engine and that vehicle needs a new engine. Engine coolant overheat message continues to pop up, car shakes and engine is HOT. Engine fire could occur, car could break down in an instant, putting my family's safety at risk. Ford previously recalled certain 2013 and 2014 Ford vehicles equipped with the 1.6L engine for a very similar issues under recall campaigns 12V551 and 17V209. However, no such recall exists for the similar issues reported by consumers with the 1.5L and 2.0L Ford Ecoboost engines. Please help me hold Ford accountable for safely recalling & fixing this vehicle!

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an unknown speed, she noticed there was a nail in the passenger’s side tire. The low tire pressure warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the lug nuts were swollen and that the rim was damaged during removal. The tire also had a slow leak. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 42,000.

This 2017 Ford Fusion is equipped with the 1.5L Ecoboost engine. This engine experienced a catastrophic engine failure due to coolant intrusion into cylinder #2. Check engine light comes on and flashes indicating it should not be driven. This was confirmed by factory service at Corwin Ford in Spokane WA. The vehicle has just over 80,000 miles. Dealer says this is a known issue where the engine block is machined so thin between the cylinder wall and the water jacket that the block cracks and coolant leaks into the cylinder. Ford knows about the issue and at one point issued "Customer Satisfaction Program 21N12" to address the issue. However the window of coverage is so narrow and notification to owners was not made. Ford knows about this issue and it is a safety concern. The potential for total loss of power while driving can result in an unsafe driving condition. The intrusion of coolant into the cylinder and potentially the oil system can pose a fire hazard. Ford should recall this engine and replace with a redesigned engine block.

Similar to the 2016 Ford Fusion (June 10, 2022 / NHTSA CAMPAIGN #: 22V413000) The 2017 Ford Fusion also has issues with shifting gears. Vehicle has been locked in park and is unable to move.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed and depressing the brake pedal, the vehicle failed to respond as needed. The contact stated that she depressed the brake pedal down to the floorboard and the vehicle responded. A message indicating that the brake fluid level was low was displayed. The contact stated that she had been adding brake fluid to the vehicle more frequently. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

My car started smoking out of nowhere, smoke was coming out of the tail pipe. My cars check engine light begin to blink. The whole entire car begin to shake. It was making a rattling sound, the car begin to slow down on its own, even though I was pressing the gas. It wouldn’t go any faster than 65 miles an hour as the car begin to shake and make a loud rattling noise. My AC went out all of a sudden this was two hours after getting it serviced.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that a Customer Service Satisfaction letter was mailed; however, the program had expired. The failure mileage was approximately 130,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at 75 MPH, the temperature gauge began to indicate that the vehicle was overheating. The contact was able to pull to the shoulder of the road, and after a visual inspection of the engine compartment, it was observed that the coolant overflow container was empty, yet upon removing the container cap, coolant suddenly flowed back into the container, filling it. The overheating warning light was illuminated on the instrument panel. Later, the contact stated that, after starting the vehicle, she observed smoke emanating from the engine compartment and, upon visual inspection, noticed a small fire within the engine compartment that she was able to extinguish alone. No fire or police report was filed, and the vehicle suffered insignificant damage. The vehicle was taken to an independent mechanic, who diagnosed a failure with the CPV valve. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who replaced both the fuel injector and thermostat, but again, the failure reoccurred. After investigating the failure, the contact related it to Ford's TSB 19-2346 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 115,000.

The contact owns a 2017 Ford Fusion. The contact stated that upon start of the vehicle, the vehicle failed to move forward as the shift sys fault service required message was displayed on the instrument panel. Due to the failure, the vehicle was towed to a dealer where the contact was informed that the shifter cable bushing was defective and needed to be replaced. The contact's husband linked the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been notified of the failure and was informed that the vehicle was not under recall. The vehicle had been repaired. The failure mileage was 101,413.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 40 MPH and attempting to slow the vehicle while descending a slight grade in the road, the brake pedal was depressed and went to the floorboard. The vehicle failed to slow as needed. The contact steered the vehicle off the roadway and used a grassy hill on the side of the road to stop the vehicle. The vehicle was safely stopped and shifted into park. The contact stated that the "Service Required" warning light was illuminated. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the brake pads and hoses needed to be replaced. The vehicle had been repaired. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and related the brake failure to the recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 99,000.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the vehicle had not yet been taken to a dealer. The contact stated while driving at approximately 30 MPH, as she started slowing for a traffic signal, as she depressed the brake pedal it went to the floorboards. The contact stated no warning light was illuminated. The contact stated that she was close enough to her residence that she drove onto the driveway, however the vehicle crashed into the side of her garage. The vehicle's front driver's side fender was scratched. The contact was not hurt. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. The failure mileage was approximately 123,000. Parts distribution disconnect.

The new Flywheel has a crack causing problem with the transmission, it can't be driven. Does the flywheel has a recall on it or do it has some failure problem with the flywheel to cause the transmission to go bad .Need to replace the flywheel and transmission

Due to transmission issues from what in hearing. The cars front end locked up while i was driving. I could not push the car out of the steeet. It is stuck in park. Luckily I wasn't on the freeway. But I was on a busy street and the police had to block the road.

While driving 2017 Ford Fusion, the car began to jerk violently. After a few feet the car would only rev and would not accelerate. The car was restarted where it went into gear but after a few feet it jerked into the next gear violently and then would only rev. There were no lights on at the time of incident. Car had to be towed to dealer where it would not go into gear at all and at time of drop off the ABS and Traction control lights came on. Car has 112,000 miles and has already had the motor replaced due to the coolant leak into engine block. Was taken to the dealer and diagnosed with failed torque converter, pump, and solenoid repair quoted $4900.00. New transmission quoted at $6100.00.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 20 MPH, the brake pedal was depressed to slow for a traffic sign however, the brake pedal went to the floorboard. The contact pumped the brake pedal repeatedly, but the brake functionality had not returned. The contact was close enough to her residence, so she drove the vehicle back to the residence and shifted into park(P) and turned the vehicle off. The contact stated that the brake warning light was illuminated after the vehicle lost braking functionality. The contact's father inspected the vehicle a determined that there was no brake fluid in the brake fluid reservoir. The contact stated that a dealer was contacted, and a recall appointment was scheduled. The contact had the vehicle towed to the dealer however, when the contact arrived for the repair, the dealer reported that parts were unavailable for the recall repair. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 91,000. Parts distribution disconnect.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ford Fusion. The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the turbo was replaced; however, the failure recurred. The vehicle was taken to the dealer that stated that the engine was misfiring, and that the engine needed to be replaced; however, the vehicle was not under recall. The vehicle was not repaired. The manufacturer was contacted and advised that the vehicle was not under warranty. The contact was advised to contact the NHTSA Hotline. The failure mileage was 108,000.

Check engine light came on. Cylinder 2 misfire. Then an overheat message appeared. Took it to mechanic and found Coolant leak and crack in the block from Ford Design defect in engine block. Vehicle only has 40,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle stalled and inadvertently made an abnormal sound. The vehicle was driven to an independent mechanic and diagnosed with torque converter failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,023.

The contact owns a 2017 Ford Fusion. The contact stated during routine maintenance, the dealer informed the contact that all four lug nuts needed to be replaced. The contact was advised by the dealer that the lug nuts could shear off while driving, causing the wheel to detach and the driver would lose control of the vehicle. The contact had the lug nuts replaced. The vehicle was repaired. The contact stated that the lug nuts were the original parts. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000.

The contact owns a 2017 Ford Fusion. The contact stated that during a vehicle State Inspection, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the air bag control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that the replacement part was on backorder. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact stated while driving 30 MPH, a huge white smoke exited the exhaust pipe, and the vehicle inadvertently lost motive power and stalled. The vehicle was towed to an independent mechanic and diagnosed with catastrophic engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,100.

Coolant leak into the engine between cylinder sleeve and cylinder wall there is a gap

The engine over heats out of nowhere. We took it to a Ford dealer, our car has 68,000 miles on it and we are being told we need a full engine replacement at a cost of $9,000. There was a technical service bulletin put out 12/10/2019. Ford is aware of this issue on two models for a few years. No compensation or recalls are being offered.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately. Additionally, the brake warning light was illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000. Parts distribution disconnect.

Car dies and fuel tank honks all the time even while putting gas in it won’t start or will die it happens at red lights all the time I have a hard time grit to start back up it’s very dangerous

The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds, the engine misfired, causing the vehicle to jerk while depressing the accelerator pedal. The contact also stated that white colored smoke was coming from the exhaust pipe with the check engine light illuminated. The vehicle was initially taken to an independent mechanic who discovered that coolant had leaked into the engine block. The vehicle was then taken to a dealer who confirmed the failure. The manufacturer was notified of the failure, and the contact was informed that the warranty had expired. The vehicle was not repaired. The failure mileage was approximately 105,000.

I purchased a Ford “Reclaim” from a dealership that said the vehicle was in good working order and that Ford had fixed all prior issues and I was ensured by the dealer that Ford can not put an “unsafe” reclaim back out on the market. After starting to have issues with the vehicle myself (at approx 50k miles). I located the previous warranty claims on the vehicle. At 33k miles the previous owner had the short block engine repaired in 2020 due to coolant leaking into cylinder 3. In October of 2022 I took the 2017 Ford Fusion 1.5L into a independent shop with concerns that it was blowing white smoke out of the tailpipe. A chemical test was ran and “no indication of a blown head gasket”. I was advised to take it to the dealer. I did, they were unable to run diagnostic at that time but put a mark on the coolant reservoir. In May 2023 the car was still blowing white smoke from tailpipe on start up, I had lost approx 2” of coolant from reservoir and oil was reading overfilled but no milkiness. I took it back to dealer who did diagnostic and coolant was once again leaking into a cylinder; they said repair was possibly covered under a ford CSP program as long as I was under 84k miles. I was at 80150. They are replacing the short block (for the second time) under the CSP, however this should be an investigation or even a full recall as so many people have reported this issue and fords “all access” to this CSP only lasted 4 months, and now has a mileage cap. This 2017 Fusion has needed two engines block replacements in less than 84k miles. I am fortunate I did not sustain an accident or injuries due to engine failure.

The contact's partner owns a 2017 Ford Fusion. The contact stated while his partner was driving 40 MPH, the check engine warning light illuminated, and the temperature gauge started rising. The driver stated the vehicle started to vibrate and lost motive power while attempting to accelerate. The driver continued driving to the residence. The contact inspected the vehicle and noticed the engine short block needed to be replaced. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The Ford dealer told me that my 2017 Ford Fusion has "swollen lug nuts" and must be replaced. They said that there is a potential for the lug nuts to fail and the wheel would fall off while driving. This will be at my own expense. My car has less than 22,000 miles on it and I feel that this a design/manufacturing issue on the part of Ford Motor Company.

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle, the check engine warning light illuminated. The contact attempted to shift the vehicle into drive however, the vehicle failed to respond. The vehicle was diagnosed by an independent mechanic who stated that the shifter cable and the shifter cable bushing were missing and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that there were no recalls on the VIN for the failure. The failure mileage was 89,661.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was idling, the vehicle shuddered. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that there was coolant intrusion into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 60,000.

The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, it was difficult to shift the vehicle into drive(D). After restarting the vehicle, the contact stated that he was able to shift the vehicle into drive(D) and the vehicle was driven to the residence. There was no warning light illuminated. The vehicle was towed from the residence to the dealer to be diagnosed. The contact was informed that the shifter cable bushing had detached and needed to be replaced. The vehicle was repaired. After investigation, the contact related the failure to NHTSA Campaign Number: 21V376000 (Power Train). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 97,800.

ACCIDENT

The contact owns a 2017 Ford Fusion. The contact stated that the gear shifter failed to shift out of park(P). The powertrain warning light was illuminated. The contact also stated that the vehicle hesitated while depressing of the accelerator pedal while driving at various speeds. The vehicle was taken to an independent mechanic however, a DTC code reader failed to retrieve a fault code to determine the cause of the failure. The mechanic then informed the contact that the failure was related to the transmission shifter cable bushing. The mechanic had reached out to the manufacturer and was informed that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 69,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine misfired and the vehicle decelerated. The contact then stated that the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant had leaked into the cylinder and cylinder #4 misfired. The contact was informed that the short block and head gasket needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The contact was provided a case number. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Went for oil change & vehicle checkup (tire rotation, brake inspection, etc) at dealership & advised lug nuts (2 piece lug nut composition) were swelling & recommended replacing with 1 piece lug nuts - cost me over $100 to replace. Should be recall - faulty parts. Less than 15,000 miles on car.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward unintendedly and then went into LIMP Mode. The vehicle was taken to the dealer, who informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds, the vehicle was pulling to either side, shaking, vibrating, and was very unstable. The vehicle was taken to the local mechanic who diagnosed that the torque converter weld studs had failed and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure and informed the contact that the VIN was not included in the NHTSA Campaign Number: 17V427000 (Power Train). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 60,000.

I am getting the Shift system error and error u200296 when I get it scanned. The shift linkage keeps popping off and we have replaced it multiple times making it impossible to change gears

The contact owns a 2017 Ford Fusion. The contact stated while driving at approximately 35 MPH, the ABS warning light illuminated and several other unknown warning lights flashed on and off. The contact had taken the vehicle to a parts seller who scanned the vehicle and found the following codes, U2002-96, C2008-92, and C2006-74. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 105,000.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that he had shifted the vehicle into park(P) and the brakes locked up. The contact stated that he thought that the parking brake was activated; however, the parking brake worked as designed. The contact stated that the warning light IP brake was illuminated along with the wrench symbol. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The airbag warning light was enabled on the dashboard. The Ford dealer diagnosed this as code "DTC U2100:00 and B00A0:62-28 stored in RCM". I was told that Ford told the dealer to reprogram the RCM with new software and this was labor "not covered by warranty or recall." But, if my car were one model year later (2018 vs 2017) it would have been covered. I argued that this is a software defect, clearly the hardware did not fail since they did not have to replace anything, but I was simply told the labor was not covered and I would need to pay for it. After the software update the error codes and airbag light are normal. There is clearly a software defect impacting the safety performance of the vehicle. This vehicle should be recalled and the cost of the update and labor should not be a burden to the consumer. Consumers, such as me, who have had to pay for this work should be reimbursed by Ford.

The contact owns a 2017 Ford Fusion. The contact stated while driving 45 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer and the dealer stated that coolant was leaking into the engine and that the vehicle was previously repaired under Customer Satisfaction Program: 19B37. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall and advised to contact the NHTSA Hotline for assistance. The failure mileage was 108,000.

The contact owns a 2017 Ford Fusion. The contact stated that while shifting into drive(D) or reverse(R), the vehicle inadvertently shifted to park(P) instead. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who informed the contact that the gear box needed to be replaced. The mechanic repaired the vehicle. The local dealer was not contacted. The manufacturer was not contacted. The failure mileage was approximately 50,000.

The contact owns a 2017 Ford Fusion. The contact stated that while shifted into reverse(R), the gear shifter inadvertently shifted back into park(P). The contact stated that she attempted to shift in another gear however, the gear shifter reverted to park(P). The power train warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the gear shifter assembly had failed and needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and provided a case number and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 50,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the ABS warning light illuminated intermittently and the steering wheel seized. The vehicle was taken to an independent mechanic, who informed the contact there was a failure with the serpentine belt. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at an undisclosed speed, the brakes seized. The vehicle was towed to the dealer. The vehicle was not repaired. The failure mileage was 101,000. VIN tool confirms parts not available. The contact stated her and the mother in law traded in a different car, the dealer took the mother in laws name of the document and used the $5,000 and applied it towards this vehicle without permission.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, she attempted to stop the vehicle however, the contact had to apply added pressure and pump the brake pedal multiple times to coast the vehicle to a stop. The brake warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake line was leaking brake fluid, and that the brake line needed to be replaced. The vehicle was repaired. The contact then stated that she received notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the dealer was contacted, and the contact was advised to call the NHTSA Hotline. The manufacturer was notified of the failure and the contact was informed that parts were not available for the recall repair, and informed that paperwork would be processed but no further assistance was provided. The failure mileage was approximately 112,252. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact stated that on several occasions when the brake pedal was depressed, there was a delay in responding, with the vehicle jerking. No warning lights were illuminated. The vehicle was taken to an independent mechanic however, the failure could not be duplicated. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and related the failure to the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 76,000.

Over the last 11 months when I am driving I go to back into a parking spot and the gear shifter gets stuck in neutral and will not move. I have to turn the vehicle off and turn it back on to move it. This leaves me sitting in the middle of the parking lot at risk to get hit

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact’s husband owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle failed to shift into gear. The transmission system failure message was displayed. The vehicle was towed to the dealer where it was diagnosed that the transmission shifter cable bushing failed, and the shifter cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 78,500. The VIN was unavailable.

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 35-45 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was internal engine failure. Additionally, antifreeze was leaking into the spark plugs and the engine was overheating. The vehicle was repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 101,000. The VIN was not available.

Vehicle transmission suddenly goes into what seems to be a limp mode and shifts really hard going into reverse and through all the gears and starts jerking

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while her son was making a right turn and depressing the brake pedal, the pedal went to the floorboard but failed to stop the vehicle. The contact stated no warning light was illuminated. The driver was able to slow down the vehicle and park at a nearby parking lot. The vehicle was not drivable and was towed to the residence. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact stated while driving out of a parking space, the brake pedal was depressed, but the vehicle failed to respond. The contact pulled into a parking space and coasted the vehicle to the curb until it stopped. The message "No Brake Fluid", and a message regarding the parking brake were displayed. Additionally, the contact stated that brake fluid had leaked significantly onto the ground. The vehicle was towed to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the parts to do the recall repair were not yet available. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the part was not yet available, and that she would be charged for a rental vehicle assistance. The failure mileage was approximately 40,300. VIN tool confirms parts not available.

Safety recall on brake fluid leak

The contact owns a 2017 Ford Fusion. The contact stated that while driving approximately 35 MPH and approaching a stop, the brake pedal was depressed but the vehicle failed to respond. There were no warning lights illuminated. The contact continued to drive the vehicle to her residence. The contact's father checked the vehicle and noticed that the brake fluid was low and added brake fluid. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 76,776. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the brake pedal was spongy. The brake pedal went to the floorboard. The check engine warning light was illuminated. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 82,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics). The contract stated that on several occasions while driving at various speeds, the vehicle was shaking with an abnormal sound coming from the rear of the vehicle. The battery warning light flashed on and off, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.

The contact owns a 2017 Ford Fusion. The contact received notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the parts to do the recall repair were not yet available. The contact then stated that while driving at an undisclosed speed, she depressed the brake pedal to slow the vehicle however, she had to depress the brake pedal to the floorboard to stop the vehicle. The ABS warning light and the brake fluid warning light illuminated. Additionally, the contact stated that upon inspecting the brake fluid reservoir she became aware that the brake fluid level was low. The contact added two cans of brake fluid and then became aware of a brake fluid leak near the driver’s and passenger’s side tires. The local dealer was contacted, and an appointment was scheduled. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 119,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the brake pedal was depressed, and there was a loud screeching sound coming from the wheels. The ABS, Service Advance Trac, and Advance Trac warning lights were illuminated. Additionally, the contact stated that there was condensation under the front of the vehicle after the vehicle was parked. The contact also stated that while the cruise control was activated the vehicle decelerated with the service vehicle warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 80,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 35 MPH, the vehicle started to lose forward momentum. The contact depressed the accelerator pedal and the vehicle only revved and had not gained forward momentum. The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic where it was partially diagnosed and determined that the torque convertor and transmission had failed. The contact was informed that the failure was related to an unknown NHTSA Campaign. The contact researched online and related the failure to NHTSA Campaign Number: 17V427000 (Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but the vehicle failed to slow as needed. The contact stated that the brake pedal was depressed and remained on the floorboard. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. VIN tool confirms parts not available. The failure mileage was approximately 106,000.

The contact owns a 2017 Ford Fusion. The contact stated that the brake pedal was depressed to the floorboard with the low brake fluid warning light illuminated. The contact added brake fluid to the reservoir; however, the failure persisted. The vehicle was taken to a dealer and the contact was informed of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The contact was provided an estimate to repair the vehicle outside of the recall but declined to pay for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was 62,598. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds, the brake pedal was depressed to the floor however, the vehicle failed to properly slow down as needed. There were no warning lights illuminated. The contact veered over to the side of the roadway. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle failed to start. Additionally, while driving at an undisclosed speed, the transmission shifted out of gear unintendedly. The contact stated that the passenger's and driver's side windows failed to operate as needed. The contact also noticed excessive fluid underneath the vehicle. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, who performed unknown repairs to the vehicle; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was unknown.

The shifting was not working when making the selected gear and it was driving in an unintended direction when it was selected reversed. The car was driving forward when the operator selects was in reversed.

The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, with a message that the #2 cylinder was misfiring. Additionally, there was white smoke coming from the exhaust. The contact stated that the vehicle was shaking and vibrating, and the coolant level was low. The vehicle was taken to the local dealer who diagnosed that there was water and coolant in cylinder #2, causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 86,000.

The shifting was not working when making the selected gear and it was driving in an unintended direction when it was selected reversed. The car was driving forward when the operation selects was in reversed. The car was accelerated by itself when I was driving the car and the dashboard did not gave me any warning light that something in the car need attention.

The contact owns a 2017 Ford Fusion. The contact stated while driving 10 MPH and depressing the accelerator pedal, the vehicle failed to respond and lost motive power. The contact was able to veer to the side of the road. The contact stated that upon shifting into gear, the vehicle failed to respond and made abnormal sounds. The contact turned off and restarted the vehicle twice, and the contact continued shifting into gear until the vehicle responded, however, the vehicle would not exceed 2 MPH. The contact was able to drive to the nearby residence, where the failure reoccurred. The power train warning light illuminated and a message advising to see the Owner's Manual was displayed. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000. The contact stated that the issue occurred about 10 minutes from their home and the powertrain light did not come on until then. The contact took a video of the failure as it was happening and is also seeking reimbursement for the new transmission that was installed.

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle failed to start and required to be jumpstarted. The contact stated that the failure occurred intermittently. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The contact stated that the failure mostly occurred while coming to a complete stop. The contact stated that on some occasions, the ABS warning light would illuminate and the ABS would make abnormal sounds prior to the failure; on other occasions, the check engine warning light was illuminated and a message indicating that the vehicle was overheating was displayed. The contact stated that the vehicle was towed three times out of the five to a Cadillac dealer and a Ford dealer. The dealers replaced the water pump, the alternator and an unknown part; however, the failure persisted. Additionally, the contact stated that the vehicle would lose electrical power while the battery was fully charged. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) that he related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at 40 MPH, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact to rear end the vehicle in front of her. The contact sustained injuries to her neck and back but did not receive medical attention. A police report was filed.The vehicle was taken to a brake specialist, who informed the contact there was no brake fluid in the vehicle due to a leak on the front brake flexible hose. The contact related the failure to NHTSA Campaign Number:  23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2017 Ford Fusion. The contact stated while attempting to shift into gear, the gear shifter seized, and required to be manually hit to shift into the desired gear. There were no warning lights illuminated. The contact stated that the failure had been recurring intermittently. The vehicle was taken to a transmission specialist, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The message to "See Owner’s Manual" was displayed. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 84,000.

The contact owns a 2017 Ford Fusion. The contact stated after refueling the vehicle, the vehicle failed to start on the first attempt. The vehicle then shuddered and started independently. The contact stated that the failure occurred several times after refueling the vehicle. Additionally, the contact stated that the vehicle was shuddering while shifting into gear and would shudder uncontrollably while in reverse (R). The contact also stated that upon coming to a complete stop, the vehicle shuddered and shut off. The contact was able to restart the vehicle. The contact stated that he would shift into neutral (N) or park (P) to prevent the failure from occurring while at a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the EVAP purge valve assembly and the spark plugs were replaced. The check engine warning light turned off; however, the failure persisted. The vehicle was taken back to the mechanic, where it was diagnosed that the torque converter needed to be replaced and related the failure to NHTSA Campaign Number: 17V427000 (Power Train). The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included. Both the dealer and the manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 155,000.

The contact owned a 2017 Ford Fusion. The contact stated that while driving at approximately 45 MPH, he depressed the brake pedal to make a right turn when the vehicle failed to respond. The contact applied pressure to the brake pedal and pumped the brake pedal several times to slow the vehicle with no success. As a result, the vehicle skipped a bridge and then crashed into a building. The air bags failed to deploy. The contact sustained bruising to the chest that required medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The contact then received notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 84,000.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 15 MPH, she heard an abnormal clicking noise as she depressed the brake pedal. The contact stated that the vehicle kept moving forward. The contact started pumping the brake and suddenly the vehicle lost power steering assist and became very stiff. The contact stated that the brakes, traction control, and Hill Start Assist warning lights were illuminated. The contact let the vehicle coast to a stop and turned the vehicle off and on and the power steering returned. The contact stated that the brake failure had become constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and parts were not yet available. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 142,245.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle jerked and hesitated while responding. There was no warning light illuminated. The contact stated that the failure had been reoccurring. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer and test driven. The contact was informed that no issues were found. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2016 Ford Fusion. The contact stated that while depressing the brake pedal; brake fluid was seen leaking from underneath the front passenger’s side wheel. Additionally, the vehicle would not immediately start while pressing the brake pedal and START/STOP button. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 138,000.

The contact owns a 2017 Ford Fusion. The contact stated that while parked, the ignition button and brake pedal were depressed, but the brake pedal was stiff and failed to depress as needed. The contact stated that there were unknown warning lights illuminated. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the part would be available in the third quarter of 2023. The failure mileage was approximately 65,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The warning light turned off after refueling the vehicle with fuel. The failure persisted and had gotten worse with the check engine warning light remaining illuminated. The vehicle was taken to a certified mechanic and the fuel pump was replaced. The check engine warning light remained illuminated. The vehicle was returned to the certified mechanic who stated that the fuel tank needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving 45-60 MPH, he heard a rattling sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the flex plate was cracked. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 78,000.

Complete engine failure due to a known defect in the 1.5L Ford ecoboost engine in my 217 Ford Fusion. This has left me with a repair that will cost $8,000 to replace the engine for a vehicle with 98,000 miles. No assistance offered from the manufacturer after reaching out.

Failure of vacuum pump caused the brakes and engine to fail on the highway. No warning indications appeared until after the vehicle was brought to a stop. The vehicle was diagnosed at Riser Ford. The mechanics claim that a plastic part in the vacuum pump system broke. After further research I found that this a common occurrence with the Eco boost engines. An investigation is warranted, Ford's negligence and poor build quality has become a safety concern.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that while coming to a stop at a stop signal, the vehicle jerked forward. The contact stated that the failure recurred after shifting into reverse(R). The contact also stated that while his wife was driving at an undisclosed speed, the brake pedal was depressed but the vehicle failed to respond. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 105,000.

Car shut off a few times while driving then restarted. Now it will not start at all. No codes. Replaces everything. Not safe if it cuts off while driving. Called dealer I’m out of warranty. Looked up on forums said this is happening to others also.

This is the rubber bushing problem on the automatic transmission shift system. I saw that recalls were made for Ford Fusion from 2013 to 2016, but 2017 models were excluded which is my own model. I returned home and tried to reverse my car into the parking lot. But it failed. When I attempted to put vehicle back to reverse or drive, vehicle switched back to park. and an error code appeared saying "shift malfunction." I was charged $501 for the repairs but just saw that this was recall issue for other model years. Thats why I wish to see if ford can reimburse me for the repairs.

The Ford Fusion suffered a brake and engine failure. Ford mechanics claim it is due to a plastic part in the vacuum pump. This vehicle is completely unsafe and is prone to mechanical failures that snowball into hazardous driving conditions.

Check engine light came on, ran codes P0302, misfire on cylinder 2. Took to dealer, need to replace motor due to coolant leak in cylinder at cost of $8400 car only has approximately 80,000 miles on it

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Brake failure - major near miss accident on Sunday March 26, 2023.

Shortly after turning on the car, the check engine light came on, but the car seemed to be running normal. After about 5 minutes, the wrench light came on. When this happened, I was unable to accelerate and the transmission was having difficulty shifting. I pulled over to the side to restart the engine to see if it would reset, and it did not. On the way to the dealership, the situation got worse, in terms of acceleration. After diag optics were run, it was determined the throttle body needs replacing.

I left work, got into my car, turned the car on and the airbag light turned on, now the light is always on

2017 Ford Fusion Ex with the 2.0L Ecoboost engine. Check Engine Light came on (around 85,000 miles on the car - Jan 2023). Car is misfiring. Ford dealership diagnosed the issue as Coolant leaking into the engine block (which is causing the misfire). Dealership said to immediately stop driving the car due to coolant issue could overheat the engine (possible fire risk). Research on internet shows this is a widely reporting defect where coolant is leaking into the engine block. Fix is to install an entire new engine. Ford unwilling to admit defect due to extreme cost of having to replace engines. Cost of new engine installation is $7000 plus. Having a defective engine block that allows coolant to leak into the cylinders is a clear defect with multiple people having the same issue. I understand there was the same issue with another version of the Ecoboost engine on the fusion and a recall was done for that. A recall needs to be initiated for the 2.0L Ecoboost engine on the 2017 Fusions have the same serious coolant leaking into he engine block issue. Car being brought to Akins Ford in Winder GA for repairs on 03/31/23.

The contact's daughter owns a 2017 Ford Fusion. The contact stated that after starting the vehicle, the check engine warning light was illuminated. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The contact used a personal OBD reader to retrieve a DTC code for cylinder #2 misfire. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to Ford Technical Service Bulletin Number: 22-2229. The mechanic referred the contact to the dealer for additional diagnostic tests and repairs. The vehicle was taken to the local dealer, where it was diagnosed that the Engine Long Block and its subcomponents needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 88,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was sputtering. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders, causing a misfire in cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

THE CAR WOULD NOT START DUE TO THE THROTTLEBODY FAILED TO OPERATE. LUCKILY, THE CAR WAS PARKED WHEN THIS OCCURED AND HAD TO BE TOWED TO NEAREST FORD DEALER. WHO INFORMED ME IF I HAD BEEN DRIVING AND IT HAD FAILED DURING OPERATION, CAR WOULD HAVE COME TO A DEAD STOP WHILE DRIVING AND/OR IN MY CASE FAILED TO START. THEY SAID THROTTLEBODY GIVES THE ENGINE THE AIR IT NEEDS TO PREFORM. WE WERE OUT OF TOWN AND DUE TO DRIVE ON A MAIN HIGHWAY FOR TWO HUNDRED MILES AT 70MILES PER HOUR! I HAVE INCLUDED INVOICES FROM THE FORD DEALER, INVOICE FROM AUTO DEALER- WHO HAD REPAIRS DONE ON CAR, AND THE CARFAX REPORT-THAT DID NOT SHOW ANY THROTTLEBODY RECALLS OR REPAIRS, NOR DID THE AUTO DEALER'S REPORT. THE CAR WAS CERTIFIED FOR 21,953 MILES BY THE STATE OF FLORIDA AND CARFAX. HOW IS THAT A CAR'S THROTTLEBODY WOULD FAIL AFTER 21,000 MILES, UNLESS IT WAS ALREADY DEFECTIVE IN THE BEGINNING!?? THE REPORTS INDICATE THE VEHICLE WAS A 1 OWNER CAR AND 21,953 MILES WITH PASSING THRU TWO SYSTEMS AND NEVER DETECTED. I HAD ONLY OWED THE CAR FOR 61 DAYS UNDER 24,000 MILES WHEN IT FAILED!

I had both a check engine light and wrench power train light come on. My vehicle was emitting white smoke from the exhaust and a sloshing water sound in my dash behind the steering wheel. My car has 96,000 miles on it and is serviced regularly. I had it at the dealership in Dec 2022 for an oil change and they didn’t indicate any issues. By Jan 2023 my car needs a new engine.

Upon trying to stop at a stop sign my son was unable to stop in time and rolled into the roadway which caused a collision with another vehicle. He depressed the brakes and clearly heard a grinding noise and never felt the pumping feeling under his foot for the antilock breaks. He thought he couldnt stop due to ice on the roadway, but have since seen the brake recall on my vehicle. The accident caused the vehicle to become a total loss. The witnesses said my son stopped at the stop sing and pulled into the roadway in front of car going 50mph. That could not have happened by the angle of the car at the time of the accident. Had he stopped like the 'witnesses" said, he would have entered the roadway a couple second later and then become t-boned by the other car. He was hit on the rear quarterfinal coinciding with my sons story he could not stop. My son has held to his story that he tried to stop and the car would not stop. I have felt on occasion since Dec my brakes feeling a little off at times but never on a consistant basis to get it looked at. My vehicle had a small leakage in Dec which we could not locate and it never occurred since. We checked the brake fluid and all fluids routinely since. Never seen the leak since. I also put four brand new tires on my vehicle two days prior to the accident. It does appear in the photos after the accident there were new parts on the wheel in the area of the brakes. I only owned this vehicle for 9 months prior to this incident.

My transmission shift linkage is broken and keeps detaching from the transmission shift lever. According to the recall that is already out there for this issue, 2014-2016 Ford fusions are covered. My vehicle was manufactured in 2016 but is a 2017 model year. As such its using the affected parts but not part of the recall. The cost to repair it is well outside what I can afford.

The contact owns a 2017 Ford Fusion. The contact stated that the coolant level was low, and the engine was overheating. The contact stated that the check engine warning light was intermittently illuminated. The contact took the vehicle to a certified mechanic who diagnosed that the engine was misfiring. The contact was referred to the dealer. The vehicle was taken to the dealer who diagnosed that the coolant was leaking into the cylinders and that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 149,000.

The contact owns a 2017 Ford Fusion. The contact stated while having a routine oil change performed on the vehicle, the mechanic noticed that coolant was leaking into the engine, and that cylinders #2 and #3 were miss firing. The spark plugs were replaced; however, the failure reoccurred. On another occasion, while attempting to start the vehicle, the vehicle would not start, with the check engine warning light illuminated. An independent mechanic diagnosed the vehicle and stated that the timing belt was worn and that the timing belt needed to be replaced. The vehicle was not repaired. The dealer was contacted but offered no assistance. The manufacturer was contacted, and the manufacturer stated that the vehicle was out of warranty. The failure mileage was 139,000.

While sitting in a fast food, drive-through line, I heard a pop and my brake pedal pressed all the way to the floor and the brakes completely failed and r he car started to roll forward. There was no warning. There was nothing wrong with the brakes whatsoever but all the pressure on the brake pedal and the brakes failed. after getting out of the fast food line, I parked in the parking lot of the restaurant and checked under the hood and there was brake fluid everywhere on the passenger side of the engine compartment. There was no brake fluid inside of the brake fluid compartment. On Monday, 3/13/2023. I had the vehicle towed to a mechanic shop to look at I have yet to get a response on what the problem is. Not less than five minutes before getting in the fast food drive-through line I was driving on the freeway. Had this had happened on the freeway. I probably wouldn’t be here talking to you making his complaint.

The contact owns a 2017 Ford Fusion. The contact stated upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the short block needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 21N12; because the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 64,000.

Front driver and passenger seat belts do not lock or retract. Mine and my children life are at risk because it’s a safety issue, and requirement to have a seatbelt worn while driving but as well having a proper working seatbelt. Yes, the car is currently at the dealer now which confirmed it does not work properly. No warning lights came on to let me know that the seat belt was malfunctioning.

The contact owns a 2017 Ford Fusion. The contact stated that while attempting to start the vehicle, the transmission selector could not be shifted from park to drive. Upon inspection, the contact discovered that the transmission shift cable bushing had detached. The contact was able to reattach the shift cable bushing, but the failure persisted. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 65,000.

This is for a 2017 Ford Fusion Platinum. Lug nuts have deformed and have to replaced at ~63,000miles. Why? Shops do the regular rotation and balance. I had a 2013 Ford Fusion Titanium and had the same results at different shops for the same rotation and balance. Why? My father's 1978 F100 had 430,000+ and were original. Quality is now poor. Les Schwab looked and said they needed to be replaced now. We can't check the torques.

On July 21, 2022 I was driving my 2017 Ford Fusion I was driving on route 95 when my car started to over rev and began shaking, then I lost complete engine power. I nearly getting ran off the road from the cars behind me. Thank goodness I was in the right-hand lane when this incident happened. I had my 2017 Ford Fusion towed to Purvis Ford service center in Fredericksburg Virginia. The tech called me letting me know that my torque converter has failed and needs to be fixed. The cost was going to be $6,250 plus $200 diagnosis fee. I was made aware of the recall on the Fusions torque converter failure. I was told my Vin number isn't a part of the recall. I believe my car needs to be a part of this recall everything stated in the recall description my vehicle had done. What do I need to do to continue to get my vin number on this national recall.

The contact’s son owns a 2017 Ford Fusion. The contact stated that while his son was driving at an undisclosed speed, the vehicle hesitated and the engine misfired. The check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 58,000.

The TCM (Transmission Control Module) is faulty in this vehicle causing unstable gear shift that slow and stop the vehicle making it extremely unsafe to drive. I've been made aware Ford employees are familiar with this issue in the 2017 Ford Focus yet I have seen no attempt by Ford to contact owners (me) to address and fix this issue.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle stalled, the check engine warning light then illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

I was driving my 2017 Ford Fusion it lost power to the engine. The car just revs when you hit the gas, the transmission failed. I was nearly ran off the road on route 95 back in July 2022, thank goodness I made it to the shoulder. I had my car towed to Ford service center and was made aware of the recall on the torque converter, also was informed that my vehicle isn’t a part of the recall. I find it very odd that my car has been doing everything that the recall is explaining.

The contact owns a 2017 Ford Fusion. The contact stated that when attempting to shift gear there was a warning light and a message stating that shifter failure and “Shift Assist Fault, See Manual”. The contact depressed the brake pedal while moving the gear shifter for the gear shifter to function properly. The failure reoccurred intermittently and had since increased in frequency. The contact stated that several attempts were needed for the gear shifter to properly register the desired gear. The contact stated that the vehicle occasionally shifted into reverse independently. The contact took the vehicle to the dealer who confirmed that the failure was related to NHTSA Campaign Numbers: 22V413000 (Power Train), 19V362000 (Power Train), 18V471000 (Power Train) and 18V169000 (Power Train) related to the shifter cable bushing. The contact was informed that the VIN was not included in the recalls. The shifter cable bushing and cap was replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 85,400.

The bushing that attaches transmission shift cables disappeared. The car flashed "shift sys fault" and kept turning on the emergency brake and disabled the engine from starting. After googling the warning, I found an article about the recall from ford and what the problem was. After finding a picture of the problem I was able to verify that the bushing was gone and cable was detached. Once the cable was reattched, the car functioned correctly. Unfortunately my car was not part of the 2022 recall for this malfunctioning part

Failure of shifter cable bushing, which has been documented as recall in 2016 model but not yet for 2017

I got in my 2017 Fusion SE to leave my house. As I started out of my driveway, I noticed that the steering was hard and I had a " Steering Assist Fault, Service Required" lamp on. I did not drive the car that day. The car drove fine the day before. I called my local mechanic to take my car into the shop to have him check the vehicle. As I drove the vehicle to the shop, I noticed that it was very hard to steer and the steering made a grinding noise. The shop called later and advised that the rack and pinion sensor was bad and needed replacing. The shop advised that the only way to repair it was to replace the rack and pinion. My mechanic advised that he has seen this problem with other 2017 Ford Fusions. The shop advised that the cost would be $3000.00. I was shocked at the cost, but I authorized the repair. The mileage on the vehicle was 39,650. I am just thankful that I was not driving the car on the road at the time that this went bad. There was no warning with this. I did look on this web sight and found that this is not an uncommon problem with the 2017 Fusions. I believe that because the sensor cannot be replaced on its own, that Ford should fix this dangerous problem and do a recall. How long until this happens a second time? Should I sell this vehicle before it happens again? I just hope I am not driving the next time the sensor goes out.

The Shifter Cable Bushing disintegrated on my 2017 Ford Fusion, causing it to not shift into drive while parking my car. This did not result in damage or an accident, but the car was stuck in gear, and I could not move the car. I was told there is no recall for my car on this, but there is on others. I had to get it repaired at my own cost. The issue could cause more problems with similar cars like mine. A warning on my dash told me there was a problem with the shifter mechanism and that the car wasn't in gear. If the car had been in neutral at the time of the problem, it could have rolled away, with me thinking that the car was in park.

DEFECT IN LEFT DRIVER REAR LIGHT.. WHEN IT RAIN WATER GOES INTO THE TRUNK TIRE AREA BECAUSE OF THE SEAL AROUND LIGHT

The contact owns a 2017 Ford Fusion. The contact stated while driving 75 MPH, the vehicle started shaking uncontrollably with the check engine warning light illuminated. The contact stated that she was able to drive the vehicle to her residence and later had the vehicle towed to the dealer. The dealer diagnosed the vehicle and determined that coolant was leaking into cylinder #2 and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 22-2134 which expired on November 30, 2022, and the contact experienced the failure on December 1, 2022. The contact stated that the dealer and the manufacturer denied the repair because the TSB had expired. The approximate failure mileage was 107,300.

Over the past 6-8 months, I have replaced the front passenger brake line two times and the front driver side brake line once. If needed, I have receipts showing I have purchased brake fluid and new brake lines on three separate occasions in recent months. I have pictures of the most recent brake line failure. On all three occasions the brake lines have split/burst, I’ve had no warning the brakes are failing or losing fluid or pressure. The low brake fluid light does not come on till minutes after the brakes fail. don’t know there’s a problem till I try to stop and the pedal goes straight to the floor. Right before the brake pedal hits the floor, there’s minimal braking power and you can gradually slow down. The last time this happened I was on the PA turnpike outside of Pittsburgh traveling 70mph. This was extremely unsafe, I thought for sure I was going to cause a major accident as I could not the stop the car in rush hour traffic.

My 2017 Ford Fusion suddenly has a brake fluid leak and all fluids have been previously checked on a routine basis. My brakes suddenly wouldn’t work while driving and trying to come to a stop and I had to pull on my emergency brake and then put in park as it will not stop completely while sitting at a red light or intersection. I have read the multiple complaints that have been reported with this problem and I am also reporting this issue with my 2017 Ford Fusion as well!

Was told all 20 Lug Nuts were swollen and needed replacing. After paying $219.80 and researching this I saw that numerous people were compiling about having to pay for something that Ford created and is a know major issue for. I then cam upon this site & form.

On 12/08/2022, my 2017 Ford Fusion started as normal in a busy parking lot, but once I idled/moved just a little, it became locked as if the emergency brake was on (it was not) and would not shift out of park, regardless of trying to put in neutral, reverse, etc. (It would show N or R on the dash, but remained deadlocked in Park.) There was this error message: "SHIFT SYS FAULT Service Required." It took several people to push the car to a safe area out of the way of traffic. Had to have the car towed at owner's expense to the closest Ford dealership. There were not other messages or signs of the problem prior to this failure on 12/08/2022. Ford dealer on 12/10/2022 removed and replaced transmission shifter cable bushing and installed cap. Ford dealer agreed that most certainly, this 2017 Ford Fusion has the EXACT same recall #22s43 that other 2017 Fusions have had. However, when Ford dealer entered this vehicle VIN, nothing showed up in OASIS. So I had to pay for this repair out of pocket. Like others have stated, the Ford recall #22s43 is too narrow in scope. So why in the world am I having to pay 100% of the cost to fix the EXACT SAME bushing/cap issue (recall 22s43) that others are having with the EXACT SAME YEAR, MAKE, & MODEL?!?! Just because my VIN wasn't included in Ford's original recall? DOES NOT MAKE SENSE! If it's the same issue as the other vehicles are having (of the same year, make, model) why am I paying for the error and they aren't?

The contact owns a 2017 Ford Fusion. The contact stated while driving 35 MPH, the temperature gauge showed that the engine was overheating. The message “Engine Overheating – Stop Vehicle” was displayed. The vehicle was towed to the dealer to be diagnosed; however, no failure was found. The contact stated that the coolant reservoir was empty. The contact stated that coolant was added; however, the failure recurred. The contact stated that on another occasion while exiting her driveway, the vehicle failed to properly accelerate. The vehicle was taken to an independent mechanic, and he stated that the vehicle was experiencing a failure like the failure listed in Customer Satisfaction Program: 21N12. The vehicle was not repaired. The contact made several attempts to schedule an appointment; however, none of the dealers would assist. The contact stated that another dealer informed her that the Customer Satisfaction Program was no longer valid. The manufacturer was not contacted. The failure mileage was 122,150.

Both front windows go down automatically when trying to close the window. Has been fixed at dealer twice. In order to close window, you have to “pulsate” the button to almost closed. If you go all the way up, window goes down. Have had this same issue with other Ford vehicles

The problem is in the gear shifting. The problem is the same problem many others are having on 2017, but are not included in the recall. The recall is Fords number for this recall is 18S08. Several hundreds have filed a complaint but Ford will not expand the recall to include the 2017. This is a safety issue that needs to be addressed by Ford and NHTSA. The current recall effected 650,000 cars but not the 2017 Ford Fusion.

2017 Ford Fusion with only 60k+ miles on it is having engine issues. Coolant leaks into the engine, resulting in a cylinder misfire which can cause an accident and significant engine damage—I now need a whole new engine. I am not the only Ford Fusion owner having this problem—numerous complaints have been made about this same issue. A recall should be issued as it is a defect caused by the manufacturer and the burden to repair or replace should not fall on the owner.

unknown vehicle needs to be jumped after every drive. i just picked up the car. only have had it for 4 days. have had to jump it twice. it has 61,000 miles on it. i have taken the battery out and in for a charge and tested and it it good was also purchased 7/22. all of the interior screens and lights come on but the start/stop button green light blinks. don't understand why there isn't a recall.

My Motor vehicle shift selector bushing broken out the ford issue is also in the 2017 models

The shift cable bushing, which was covered on other Ford vehicles in a recall issued on 15 June 2022, failed on my 2017 Fusion. This occurred while in a parking lot. The car would not start as it was stuck in reverse. I had the issue repaired at a Ford dealer and it cost me $351. This is a known defect yet it would seem as though the scope of the recall was too narrow. Fortunately, the car did not roll away, however, it was a very busy lot and I was stranded in the middle of it until a tow truck could remove it.

The contact owns a 2017 Ford Fusion. The contact stated that after his son came to a stop at a stop signal, there was a loss of power steering functionality, and the steering wheel became difficult to maneuver. The TPMS warning light was intermittently illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the power steering control module needed to be updated and the steering gear assembly needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 59,250.

My 2017 Ford Fusion , with 58,228 miles on it has a bad engine, which is a known issue, yet not a recall. My engine overheated as I was driving on the expressway. I called Ford, case # CAS040244200, but my powertrain warranty expired 7/22 . Please read what has happened to others while their engine overheats while driving a 2017 Ford Fusion when coolant gets into the cylinder (in my case it's cylinder #3). Also Ford was aware of this issue...TSB# 19-2208, but has yet to place a recall

When putting my car in park, I received a warning "SHIFT SYS FAULT" Confirm Park Brake Apply Before Exiting the Vehicle. My parking brake was never on. When I got back in my vehicle, my gear shift would not let me take put my vehicle into gear. I googled and found it was the gear shift bushing and there was a recall on this part. I was able to take my vehicle to the repair shop and told them there was a recall. They informed me the recall was not for my vehicle because the recall was for automatic transmissions on 2016 and before. How can this exact same part be a recall on an automatic vehicle, but not on an electronic "dial" gear shift?

The contact owns a 2017 Ford Fusion. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the power train fault warning light was illuminated. The vehicle was not diagnosed. The manufacturer was contacted, and a case was filed. The failure mileage was 65,689.

Which drive home from work one day when my brakes just gave out. Prior to my brakes given out in August. My brakes begin to feel loose. I set my car down for a few months and as recently as December 10 a had my car towed to Ford where they have. Let me know that my front brake lines have malfunction I need to be replaced.

Car wouldn’t shift to park!

The transmission shifting cable bushing has gone bad. My car will not shift into park it’s stuck in neutral. Ford tried transferring but couldn’t. I was instructed to file report online. I have a case number for assistance for repairs.

Seat back broke in a collision.

Purchased vehicle used from a state agency, transmission lurches, won’t go into gears, stays in neutral then launches into gear. Can put transmission into drive but the car won’t move for several seconds, will go into drive without warning.

The transmission failed AGAIN... the Original transmission failed at 75,106 miles and Ford would not replace it even though it was in the batch flagged as having a Transmission issue (assembled in Mexico with my VIN in the range). I filed a report like this for that one as well. I ended up having to pay $4,700 out of pocket the first time. This next time, the replacement transmission failed at 99,108 miles but this time was covered by the replacement transmission warranty (3yr unlimited mileage)

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the headlights became dim. The sunroof, Auto Start/Stop feature and traction control became inoperable. The contact stated that the check engine and traction control warning lights were illuminated. Additionally, coolant was leaking from the vehicle. The contact was able to add additional coolant to the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 72,000.

Coolant levels low, coolant leaking into the engine. Check engine light on and ODBC reader says cylinder misfire.

When shifting from reverse to drive, my car would not shift and instead forced my shifting knob into the park position. The issue was the exact same as the ford 22S43 recall, where the shifting bushing wears out, however the 2017 Fusion is not included in that recall, despite still having the same bushing. I was forced into park and upon inspection, saw that the shifting solenoid was detached from the transmission. If this happened on a busy street, I would have had a car dead in the middle of the road, possibly causing an accident. Luckily I was not. I bought the new bushing, DG9Z-7K340-A, online and fixed it myself, not knowing about the cap that goes with it, so I will not be able to reproduce the issue. I believe I still have the defective bushing and could show it to someone if needed, but no one has looked at it. My car gave a specific warning (can't recall the details) that, when googled, lead me to videos of the exact issue. I believe it happened once before, but somehow after shifting it in park and back into drive, it went away. that was about a week before the full failure. My main concern is that the 22S43 recall does not include enough vehicles for that issue.

the bushing in the shift cable completely degraded. It is is the exact same thing that happened in recall 22S43. ford dealership is not willing to fix without recall notice due to my car being a 2017 and not 2013-2016. Please advise if this model year will get added to the notice. thank you!

Engine coolant leaking into cylinder #3. Check engine light on and code says engine misfire. Coolant very low and if I had not caught it would have eventually blown up the engine possibility causing a catastrophic accident. After research and talking to the dealer this is a very common problem in the Ford EcoBoost 1.5 and 2.0 engines with as little as 10,000 miles! White smoke pours out of the exhaust on startup each morning with the smell of burnt coolant in the air.

vehicle lost power at stops over 2 days period, then 3rd day transmission failed completely. repair shop reports that overdrive went out and transmission has to be overhauled.

The contact owns a 2017 Ford Fusion. The contact stated that while in drive(D) or reverse(R), the vehicle would jerk with the transmission warning light illuminated. The contact also stated that while driving at highway speeds, the vehicle would decelerate upon the depression of the accelerator pedal. The contact called several dealers in her area and was informed that there were no recalls on her vehicle. She was also notified that due to labor shortages, they would not be able to service the vehicle in a timely manner. The manufacturer was also notified of the failure and confirmed that there were no recalls on the vehicle. The vehicle was repaired by an independent mechanic. The failure mileage was 61,000.

The vehicle experienced a loss of brake pedal pressure, it was sent to the repair facility to be inspected. Upon inspection it was noted that the brake master cylinder reservoir was empty and the right front brake flex hose was split. The right front brake flex hose had to be replaced, the system filled back up with brake fluid and the entire brake system was bleed to restore proper brake operation

This is the second issue within a year time period that this vehicle experienced a loss of brake pedal pressure, it was sent to the repair facility to be inspected. Upon inspection it was noted that the brake master cylinder reservoir was empty and the left front brake flex hose was split. The left and right front brake flex hose had to be replaced, the system filled back up with brake fluid and the entire brake system was bleed to restore proper brake operation. The first time was on 10-22-2021 (28,559 Miles) the second time the above issued was experienced was on 11-03-2022 (32,721 miles) where that same parts had to be replaced, both the right and left front brake flex hoses.

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, she was unable to shift gears. The contact stated the shift system fault warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 72,000.

A bushing attaching the shift cable to the transmission is plastic and failed preventing the shifter from moving into Drive or Reverse. This is a known Ford recall for the "shifter cable bushing" on almost 3 million Ford Fusions, but dealership stated that my Ford Fusion does not fall into the recall. Dealer charged $588.99 to repair a known Ford defective part that cost $3.68.

The contact owns a 2017 Ford Fusion. The contact stated that while starting the vehicle, the air bag warning light illuminated. The contact stated that the failure had become an ongoing issue. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the air bag control module needed to be replaced. The contact was advised by the dealer that the part was on a national back order. The contact stated that the vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 54,855.

Driving straight and the steering locked up causing the car to veer to the left and was not allowing her not to be able to turn the car. My 19 year old daughter ended up hitting a fence and totaling the car.

As I was driving my check engine light came on and my car started to jerk. I had some previous issues with my AC and radio delays. I took the car to the dealer and he said my PCM was missing a ground and if I continued to drive it the engine could catch fire. The car is only 5 years old. He says they have seen this a lot in these cars.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. The contact stated that the vehicle started losing motive power. There was white smoke coming from the exhaust pipe. The contact drove the vehicle to a dealer who diagnosed that coolant had leaked into the long block and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the engine failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The failure mileage was approximately 40,000.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was at the local dealer for routine maintenance, the contact was informed that engine oil was discovered leaking from the oil pan. The contact was advised that the engine oil pan needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 33,000.

The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle and shifting into drive(D), the gear shifter flashed three times and immediately shifted back into park(P) and independently engaged the parking brake. The contact stated that the "SHIFT SYS FAULT Service Required" message appeared on the instrument panel. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 154,000.

Trunk keeps popping open on its own while driving. Has happened at ranging speeds between 5 and 60 mph, different hours throughout the day, Temps between 27 and 70 degrees F. The Key fob is in clear site, on its own no one holding or any chance of button being pressed. Has also happened while in park, car not running. Came outside and it's open, also no chance of key fob being pressed. Happens multiple times per day. Removed all objects from truck, nothing on inside pressing or near safety release or blocking latch. Duplicated with different drivers and passengers present.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and hesitated to accelerate. The vehicle was towed to the dealer where it was diagnosed with a hole in the engine causing fluid to leak. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 66,906.

While shifting from reverse to drive, car shifted back to park and activated parking brake. Unable to move car forward and needed to be towed to dealership for repair. The 2013-16 Ford Fusions are included in recall on bushing failure, however, my 2017 Fusion is not included. However, clearly this is an issue with millions of Ford vehicles and recall should be expanded. Shift system fault notification appeared after this incident. Ford of Murfreesboro inspected the vehicle and repaired the failed bushing at the transmission selector.

The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle and shifting into drive (D), the gear shifter immediately switched back into park (P) position. The contact was unable to drive the vehicle. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 68,000.

Front passenger brake line burst summer of 2021 and front driver brake line has burst as of October 2022, vehicle available for inspection and confirmed issues by Firestone. When the 2nd brake line burst, driver was on the highway traveling across country, causing a high risk situation. Firestone has confirmed the brake lines have burst. Vehicle has only been inspected by Firestone for this issue. No warning prior to the burst, brake fluid light triggered when pressure lost on brakes. Passenger front first occurred summer 2021 and front driver October 2022. Again, no warning signs prior to the burst of the brake lines.

The contact's son owns a 2017 Ford Fusion. The contact stated that the vehicle would fail to start up after multiple attempts. Additionally, the vehicle stalled while driving at various speeds without warning. The contact also stated that white and blueish colored smoke was coming from tailpipe. The vehicle was towed to a dealer and a diagnostic test discovered that coolant had leaked into the engine cylinder. The manufacturer was notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 66,000.

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked and attempting to shift into drive, the "Shifter Malfunction" - "See Service Manual" lights were illuminated. The contact stated the vehicle would not shift to drive. The contact turned off the vehicle and while shifting the vehicle to park(P), the vehicle rolled forward and the parking brake engaged automatically. The contact lifted the hood and observed that the shifter cable bushing had disintegrated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact owns a 2013 Ford Fusion and had received a recall letter for NHTSA Campaign Number: 22V413000 (Power Train). The contact felt that his 2017 Ford Fusion should have been part of the recall. The manufacturer had been informed of the failure. The failure mileage was approximately 101,000.

I was driving home from work stopped at a red light on a hill.. the light turned green i went to proceed but my car had no power and didnt want to go.. i go it to go very slowly up the hill into a parking lot.. then the wrench light came on which is for the powertrain malfunction.. theyve recalled my car once before for the Power train: Automatic transmission: Torque converter recall number 17V427000.. is it possible that what they did could of been a temporary fix?

Vehicle started making noises from the gas cap like vacuum noises. After refueling, car seem like it was having problems starting. After letting it sit for a couple minutes at the gas station, the car cranked but started putting like it wanted to turn off. Got to a red light and car suddenly turned off. Message shown on dash : Auto StartStop disabled. Manual Start Required. Car still wouldn’t crank. Got a scanner hooked up to the car and it said Evap Purge Solenoid Valve. There were recalls on this type of problem but not the same engine size. This could have caused a fatal accident had traffic been moving.

The contact owns a 2017 Ford Fusion The contact stated a more than normal amount of coolant constantly had to be added to the vehicle. After a while, the vehicle began to run rough. The contact stated that while driving at various speeds, the vehicle stalled. The contact would turn off and restart the vehicle and the vehicle would operate as needed. The contact stated that the check engine warning light was illuminated. The contact spoke with a certified mechanic who stated that the failure was related to NHTSA ID Number: 10169807 (Engine and Engine Cooling). The manufacturer was made aware of the failure and opened a case. The contact was informed that the vehicle was not included in the Technical Service Bulletin. The approximate failure mileage was 107,212.

The Air conditioner blower will turn on all by itself while driving. The on off button for the radio stopped working

The contact owns a 2017 Ford Fusion. The contact stated while driving 15-20 MPH, the vehicle jerked and stalled inadvertently. There was no warning light illuminated. The contact was unable to veer to the side of the road. The contact was able to restart the vehicle however, the failure reoccurred while driving the same day. The contact stated that the failure had been reoccurring increasingly and the vehicle would only start after several attempts. The vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion into the engine cylinders and the failure was associated with Ford Customer Satisfaction Program Number: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 129,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 65 MPH, he heard a popping sound from the passenger’s side rear tire. The contact stated that the TPMS warning light was illuminated. The contact pulled off the roadway and observed that the tire had lost a significant amount of air pressure and needed to be changed. The contact stated that while attempting to remove the lug nuts using the factory provided lug wrench, the wrench was unable to fit the lug nuts. The contact stated that roadside assistance arrived and it was difficult to remove the lug nuts. The contact stated that after much effort, the flat tire was removed and replaced with the spare tire. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that all the lug nuts needed to be replaced due to the design of the lug nuts, which had a chrome cap that became swollen due to friction while driving. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 49,500.

I took my car to the Ford dealer today for a oil change and was told that the lug nuts were defective and had to be replaced. They charged me $237.40 to replaced them. I have a extended warranty and they told me they were not cover under this warranty. Checking on line I find there is a large number of vehicle that have the same problem with the same lug nuts. Why is not a recall on these lug nuts.

The contact owns a 2017 Ford Fusion. The contact stated that an independent mechanic had previously replaced the gear shifter; however, the failure recurred while starting the vehicle. The gear shifter seized and was unable to shift to the intended gear. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was 94,518.

Turned off 2017 Ford Fusion SE 1.5l and received a msg: shift says fault - service soon. Car kept telling me it was not in park even though it did turn off. Placed wheel blocks behind the wheels because it was "parked" at an angle. I can't understand how the 2017 is excluded from the previous years recalls for the shift bushing issue. After checking the bushing, the car did start but will not shift.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the Shift System Fault and Transmission Not in Park messages were displayed. The transmission warning light was also illuminated. Additionally, the gear shifter failed to shift into the intended gear, and the parking brake inadvertently engaged while driving. The vehicle was towed to the dealer where it was diagnosed that the transmission shifter cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The failure mileage was 87,239.

I am filing a complaint in regards to the KNOWN safety issue with these cars. My coolant is leaking into cylinders 2 & 3. 60,000 mi, very well maintained vehicle. This can cause fire while driving. My wife and kids use this car. Please do something about this. This many of same problem is a recall, class action? Thank You.

Shifter cable bushing wore out, and now shifter cable keeps detaching.

Rear passenger caliper exploded causing a fire due to collapsed brake hose

Vehicle stuck in park, the shifter cable bushing failed. Bushing deteriorated and is completely missing

Coming down a hill and the brake pedal felt a little different. Thought they might have gotten hot. Next day out to the store and pulling left onto a main street 6 lanes wide heard a pop and the brake pedal fell was gone. Front left brake hose popped. Got it home had to change it out at night. Not but three weeks later pulling into the garage I almost ran into the wall. After the pedal went to the floor again. This time it was the front right hose.

My 2017 Ford Fusion started have problems with shifting from different gears. After a week of small shifting issues, it would not shift into second gear. Launched into second gear from first very fast. Then it wouldn’t shift at all for awhile, then slowly worked between gears. Ford said it is the Torque converter and isn’t covered by recall. Sounds very close and fishy to me. It was made at the Hermosillo Ford plant and less than a month past the recall for this same issue out of this plant for this year make and model. Ford said there is nothing they can do. New transmission is 12 weeks out due to part shortage.

As I put the car in reverse it shifted really hard and then a warning light came on and told me to check the manual. Upon checking the manual I found it’s the Powertrain Indicator. The car is still driveable but skips and shutters when picking up speed to shift gears. It also hesitates like it wants to stop. I almost stalled out in the middle of the road multiple times while trying to make it back home.The manufacturer was contacted and I was told my particular vehicle was not under the recall. They offered no further assistance.

The driver side front brake line failed with no warning. The brake pedal went to the floor, and it took several more braking attempts before the fluid warning light illuminated. Immediately called the dealer when I arrived home and noticed brake fluid all over the inside wheel well. The dealer took it the next day and confirmed the failure and replaced the brake line. The dealer inspected the passenger side brake line, and stated that it was fine.

The passenger side front brake line failed with no warning. The brake pedal went to the floor, and the fluid warning light do not illuminate. Immediately contacted the dealer that had replaced the driver side brake line a few months earlier, after verifying that the inside wheel well was coated wihgt brake fluid. The dealer took it the next day and confirmed the failure and replaced the brake line that they had inspected 3 months earlier.

I have a 2.0L engine with a 6-speed engine. My daughter was on the highway going about 60mph and her car started shaking very badly and eventually shut off. It turns out that it does in fact have something to do with her studs not being welded correctly, and her transmission mounts failed causing the engine and transmission to move rapidly under the hood of her car not being held in place.

The contact owns a 2017 Ford Fusion. The contact stated upon reversing out of the garage, he shifted from reverse (D) to drive (D), but the vehicle failed to respond. An unknown warning light was illuminated. The contact was able to push the back vehicle into the driveway with assistance. An unknown dealer was notified of the failure and informed the contact that the failure was associated with the transmission shifter cable bushing. The contact purchased a transmission shifter bushing rubber from an unknown dealer and replaced the part himself. Additionally, the contact replaced the battery of the vehicle as the failure had drained the battery. The contact was able to drive the vehicle. However, the failure reoccurred. The vehicle was towed to the dealer where it was diagnosed that the key fob battery, the vehicle battery, and the transmission cable bushing had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact stated while reversing out of his residence and attempting to move the gear shifter from reverse (R) into drive (D) position, the vehicle seized. The contact stated that the transmission failure warning light was illuminated. The vehicle was not drivable. The contact was able to manually shift the transmission shifter cable and pushed the vehicle out of the road. The local dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000. The consumer stated the vehicle was repaired on 08/22/22 at the owners expense.

Brakes failed due to loss of brake fluid. Luckily I found a puddle under the car and was not driving at the time. This is identical to what is listed for similar Ford Edge & MKX vehicles under recall 20s42 . Independent goodyear repair shop fixed today for over $400 in repairs.

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11477872*DJR ******* DELETE VOQ *******

The contact owns a 2017 Ford Fusion. The contact stated that after reversing the vehicle and then shifting to drive(D), the vehicle rolled backward with the transmission failure warning light illuminated. The contact was able to depress the brake pedal to stop the vehicle. The contact stated that the vehicle stopped, stalled, and could not be restarted. The contact disconnected the battery and waited for several minutes before restarting the vehicle and driving to the residence. The dealer and the manufacturer were contacted but offered no assistance. The contact was notified that the VIN was not included in NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was 91,000.

All right, so I have a little bit of bad news for you, so we hooked up a code reader to the car. And there were a couple of misfires. So there's a cylinder to misfire a cylinder or a random misfire detected, a cylinder 3, misfire a cylinder one misfire. So our service advisor thinks that it's probably not an issue with a coolant. An issue with the head gasket, and he would recommend that that gets replaced. And he said, at some point, you might need to replace the entire engine.

The contact owns a 2017 Ford Fusion. The contact stated that upon taking the vehicle to the dealer for servicing, he was informed that all twenty of the lug nuts were swollen and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The dealer and the manufacturer were informed of the failure. The contact was notified that the failure was a known issue. The failure mileage was approximately 34,920.

Stopped vehicle at a drive though and put in in park. Afterword would not shift into drive, only in reverse. Had to back all the way through a parking lot to find a safe place to try to park as not to be in the way of other vehicles. Fortunately, at the time no one was parked behind me. after turning off the car, it would not start again and had to have the vehicle towed to a dealership for repair. There is a recall on many Ford vehicles for this exact same issue due to a shift cable bushing, but for some reason not on this particular vehicle. No warning lights appeared before the issue, only after I killed the car and tried to restart it.

Driving vehicle, Steering Assist Fault light comes on, steering wheel locks and vehicle becomes very difficult to operate. Locally, Ford dealership will not inspect as they will not take any calls in the service department. This is the second time this has happened to this vehicle. Vehicle has been previously taken to dealership, to which dealer was “unable to diagnose issue.” Vehicle was subsequently repaired, as an independent service center was able to diagnose issue and repair. Vehicle drove well for 4 months until today, when second incident occurred. In this situation, other vehicles on the road were in danger as I was unable to turn from turning lane, driving into outer tuning lane, almost striking another vehicle. Luckily, I had slowed down enough for vehicle to drive passed me without incident. There is something inherently wrong with the 2017 Fusion’s Power rack and Pinion Gear, and I implore Ford to do the right thing and look into this matter, as this issue is ongoing and widespread.

The contact owns a 2017 Ford Fusion. The contact stated that while accelerating at 65 MPH, the vehicle began to shake and hesitated with the check engine warning light illuminated. The contact stated that the vehicle would not accelerate above 60 MPH; the contact was able to drive the vehicle to the residence. The vehicle was then towed from the home to the dealer where a diagnostic test discovered that coolant had leaked into the cylinders. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 75,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 70 MPH, coolant entered the engine and the engine overheated. The check engine warning light was illuminated. The vehicle lost motive power and stalled in a construction area. The contact refilled the coolant reservoir and drove to his residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 181,000.

Engine dash light keeps coming on. A mechanic check engine number and printed TSB19-2346: 2.0L EcoBoost Ana says it’s under recall. But Ford dealerships around me refuse to do anything about it it. The error message is saying 2nd cylinder miss fire. Coolant keeps going low and car started to shut itself down.

Transmission failure while driving causing a safety issue for myself and others while immobilized in traffic. While stopped at a red light on a highway, my car failed to move forward when pressing the gas. There were no warning lights. Eventually after several tries the car lurched forward. A warning light finally came on when I reached my destination a mile away. The car was taken to a dealer who diagnosed transmission failure. The car has 63K miles on it and now requires a 5K repair to the transmission. The vehicle is still not repaired due to parts shortages.

The contact owns a 2017 Ford Fusion. The contact stated while shifting into reverse, the gear shifter inadvertently shifted into park(P). The contact also stated the gear shifter was seizing continuously. The contact turned off and restarted the vehicle and the vehicle operated as needed. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the gear shifter. The vehicle was repaired; however, the failure recurred. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure. The approximate failure mileage was 89,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 10 MPH, the trunk would inadvertently open whenever the temperature was over 80 degrees. The contact also stated the trunk would inadvertently open while shifting gears. There was a clicking sound coming from the instrument panel whenever the trunk would open independently. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving on a local roadway at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that the vehicle failed to shift into drive(D) or reverse(R). The contact stated that an unknown warning light was illuminated. The contact called and had the vehicle towed to his son's residence. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,000.

While driving the vehicle the vehicle stalls or stops when attempting to shift to either reverse or drive. An alert comes on indicating shifter issues then vehicle was inoperable. Had to call for a wrecker to have it towed due to the issue. Left us stranded in a parking lot away from home. Local certified mechanic advised it was bushings, shifter cable to the transmission that went bad on the vehicle. He said there was a recent recall from Ford, so I contacted Ford by phone. I was told that my vehicle even though it is the exact same recall from Ford issue with my car, my VIN number was not included into the recall by Ford. I'm having to repair my car on my own at my cost.

The contact owns a 2017 Ford Fusion. The contact stated while at the car wash, the air bag warning light illuminated. The vehicle was taken to the dealer but was not diagnosed. The contact was informed that the VIN was not under recall and he had to pay out-of-pocket for a diagnostic test. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 65,000.

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was park(P), the instrument panel indicated that the transmission was in drive(D). Due to the failure, the contact's husband called for a tow; however, the tow truck driver was able to instruct her husband over the phone on how to correct the failure. Once the vehicle was able to be driven, the contact's husband called the dealer where he was informed about the defect. The vehicle was taken to the dealer where the defective part was replaced. Approximately six months later, the same failure recurred while the vehicle was in neutral(N) but the instrument panel showed the vehicle in park(P). The contact's husband was able to perform the same repair to correct the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked in her driveway on a hill without the emergency brakes, the vehicle rolled down the hill and bumped into her husband's parked vehicle. The contact took the vehicle to a local dealer but was unable to duplicate the failure. The contact stated on April 2022, while she was driving at an unknown speed, the vehicle began to shake and failed to go over 50 mph. The contact stated no warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V427000 (Power Train), however, the VIN was not included. The manufacturer had been informed of the failure and transferred her to the NHTSA Hotline. The failure mileage was approximately 72,000. The consumer stated she should be reimbursed for the repairs.

The shift bushing that attaches the shifter cable to the transmission has degraded then subsequently detached in the past in 2021. In 2022 after the shift bushing was replaced, it has now degraded again (without detaching yet) causing the vehicle to be stuck in reverse or drive after shifting vehicle. This has caused me on multiple occasions to place the vehicle in reverse to backup into the roadway and become stuck without the ability to shift the vehicle out of reverse. The only way to correct it was to turn off the vehicle to force it into park then start the car to place it into drive. This same thing occurred in the previous time before it detached. Being stuck in the roadway without the ability to shift is very dangerous. This is all due to having a 3 dollar shift bushing degrade over time. I hope FORD takes this seriously and replaces this shift bushing with a safer alternative.

The APIM in the vehicle is malfunctioning causing a constant drain on the 12v battery system. I brought the car to Ford and they said it is a common issue with the APIM malfunctioning, they quoted me 1800 to change the APIM which i can not afford. I was driving to work and my car smelled like rotten eggs, I started feeling nauseous and light headed. When I got to work I opened my trunk to get my backpack and noticed the smell was really strong in the trunk and was coming from the 12v battery. I touched the battery and it was scorching hot. After some research I found out that the rotten egg smell was the battery producing hydrogen sulfide gas which can be fatal. I believe an investigation should be opened to look into this for if I passed out behind the wheel from the gas myself and others would have been at risk of injury or death.

Both driver & passenger break line hoses have had to be replaced at only 56k miles. There was no corrosion on the hose, nor any wear & tear. There was a lengthwise split in the rubber exterior of the hose and breakdown of the interior braided hose which lead to break fluid leaks. Occurred on both driver & passenger front hoses.

The contact owns a 2017 Ford Fusion. The contact stated while shifting the vehicle into drive(D), the vehicle shifted into park(P) and the “Shift System Fault” and "Service Required" messages were displayed on the instrument panel. The vehicle was towed to the residence. The contact stated that the gear shifter bushing had deteriorated. The vehicle was not diagnosed; however, the contact had purchased the bushing. The manufacturer was contacted but provided no assistance. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 76,872.

Vehicle constantly has 12v battery dying. Replaced with new battery and same thing 12v battery keeps dying. Hooked up my current meter to the car and it is constantly drawing 11amps from the battery. Pulled fuses until the current draw stopped and issues is coming from the APIM. I also did some research into the issue and it appears a lot of people are having the same issue where the APIM is not shutting off. How has there not been a recall on this yet? This can be dangerous if you can't start your car and your stuck in a snow storm for example.

The contact owns a 2017 Ford Fusion. The contact stated that the cross-traffic alert button detached from the dashboard. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the cross-traffic alert button to be replaced. The vehicle was not repaired. The contact took the vehicle to another dealer, Sheehy Ford Lincoln of Gaithersburg (901 N Frederick Ave, Gaithersburg, MD 20879, (301) 358-4443), and was referred to the manufacturer for assistance. The vehicle was not diagnosed. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.

As I was driving my shifter cable bushing came off in the parking lot and my cable came loose. I couldn’t switch gears and I had to shut off my car. It put my car into automatic parking brake but I checked under the hood and my shifter linkage was detached and the bushing was missing. Had this happened on the open road it could’ve caused a wreck.these bushings are made poorly.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 35 MPH, the high engine coolant temperature warning light was illuminated. The contact drove the vehicle to an independent mechanic and was informed that the head gasket needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer to be diagnosed. The contact was informed of coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 108,849.

Steering wheel wobbles and is loose. Can pivot up, or right / left about an inch. NOT a rotational loose (like worn bushings). Pivot point is right behind the wheel itself, as if it was the bolt that is part of other recalls (but 'not applicable' to my VIN???). Only 33k miles on car. 2017 year Fusion. Taking to dealer to "fix" today. Issue noticed during light morning commute on 5/18/2022 No other inspection to date. No warning lamps, messages, or other notices, now, or prior.

While driving, the dashboard goes black. When this happened, I slowed down to stop. After I’m almost stopped, the engine stops and spins the gear shift into park making grinding noise as cars do when they go into park before coming to a complete stop. This has happened twice.

I have a 2017 Ford Fusion bought in June 2020. (No warranty) Oct 2020 the Transmission went out. I REPLACED IT. August 2021 the Wrench came on and was giving code P0302 cylinder 2 was misfiring. Changed all the spark plugs and coils except #2 because the was stuck or stripped. 5 people and Ford dealership (they wanted to much) tried to get it out (no luck) took it to a shop they got it out but had to re thread it. It drove fine. THEN one day I'm driving and my car literally started over heating and said I was low on coolant pulled over and let it cool down gave it more coolant. Drove it like nothing to see here. Everything was fine, SO I THOUGHT 1 week later it did the same thing but the coolant kept running out and my car immediately started to blow out smoke actually turned off before i could pull over in the middle of the freeway (extremely dangerous) for everyone called. I took the car back to the mechanic and told him what was wrong and this dude said I blew the engine I need a new one. WTF! HOW? Gave me a quote for $4900. #Ford you need to do a EFFIN recall bruh how is literally everyone going through the same gd problem? ITS a malfunction with Ford. Then to find out that Ford has a faulty built engine block that allows coolant to leake over to spark plug #2, #3 causing them to misfire, knowing it will cause problems for the consumer is down right evil disgusting and dishonest. People are spending hard earned money on these cars getting loans, to get reliable working cars to take car of our families. only to have the car stop working at no fault of our our own. I HATE Ford for this warranty or not yall knew this was happening to these 1.5 EB engines And I know there's lawsuits out there for this. I'm definitely looking into that

The contact owns a 2017 Ford Fusion. The contact stated while his wife was driving the vehicle, the brake pedal was depressed to the floorboard with the brake warning light illuminated on the instrument panel. Upon inspection of the vehicle, the contact discovered splattered brake fluid underneath the vehicle. The contact had the vehicle towed the dealer and was provided an estimate to replace both brake lines. The manufacturer was also notified of the failure and the contact was informed that there were no recalls on the vehicle and that the warranty did not cover the repair. The contact was then referred to the NHTSA for assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 74,000.

When putting into reverse it jolts and shakes and makes a real loud noise and says vehicle and low gear and needs to be stopped (not sure of the exact wording} then when put into drive it does the same thing but not as rough as I try to continue to drive forward there is no power I barely step on the gas and it sounds real rough and loud it seems like it's hot under the hood more than usual I had to diagnose test run it's saying it's the power train system it's eating through all my gas the electrical has been acting weird the last few months but there was no warning signs popping up on my dash until out of nowhere my check light engine came on I called the dealership here in Ogden Utah they stated that my vehicle is outside of the recall time frame but it seems like everyone with a 2017 well actually from the last 10 years there's been issues it seems and it's all the same problem mostly I really don't think I should have to come out of pocket since this is an ongoing issue with Ford and their fusions

The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the front window defroster was inoperable causing a visibility hazard to the driver. Additionally, all the windows in the vehicle were inoperable and would not roll down. The cause of the failure was not yet determined. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The VIN was not available. The failure mileage was 92,000.

The car will not shift. The car will start but I cannot shift from Park to neutral or drive

Trunk randomly opens while driving. This has now happened 10-15 times over the past couple of years. I was unaware of nhtsa until researching the problem tonight after it most recently happened or I would have reported sooner.

The contact owns a 2017 Ford Fusion. The contact stated while his daughter was reversing out of the driveway at approximately 5 MPH, the vehicle failed to shift into gear. There was no warning light illuminated on the instrument panel. The vehicle was taken to the local dealer where it was diagnosed that the shifter cable bushing had failed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,000.

My 2017 for fusion stopped changing gears and when trying to change gears it sounded awful and was very rough. Sheehy Ford said it was the torque converter and found numerous office issues with in the transmission. Repairs were $5k. Thank goodness for Ford customer support( my awesome rep Kiara) who provided financial help for the repairs. I have lots of articles about the same issue and am shocked that the SE model wasn’t included in the recall.

Canister Purge Valve (CPV)” in this vehicle malfunctioned before reaching 75k, becoming stuck in an open position, which could create an excessive vacuum in the fuel vapor management system. Resulting in check engine low speed stalling and gas tank vacuum

My Daughters Words: In all my life we have owned ford vehicles, and never in my 18 years have I experienced a situation such as I have with the 2017 ford fusion my mother purchased after our 2018 car accident. In the past year I have become the primary driver of the fusion. At first nothing seemed to be wrong, a simple check engine light. I immediately went to the local AutoZone and used the code checker to see what the light was signaling. The code stated a misfire in cylinder 2, so we took it to Shealy's auto in Cayce for a deeper look and spark plug replacement. After Mr. Shealy and his team replaced the coil, and the spark plugs all was fine for a few days. We received the car back and two days later the check engine light returned. This prompted a swift return to Mr. Shealy where he re-checked the code and lightly examined the state of the engine. Mr. Shealy turned the vehicle into the on position and ran the code checker, after receiving the same misfire as before he opened the hood and partially removed the plastic cover over the engine. After confirming his technicians had replaced the proper coil, and all spark plugs, Mr. Shealy cleared the code and sent me on my way. 3 days later the car began running slightly warm, then violently throwing the code, overheat wildly, turning off electronic to reduce engine heat, and rethrowing the cylinder misfire when examined by the mechanic.

The contact owns a 2017 Ford Fusion. The contact stated that while the gear selector was in the park (P) position, the gear indicator displayed the neutral position instead. Also, while driving at various speeds, the vehicle lost motive power and stalled. On one occasion while driving over a railroad track, the vehicle lost motive power and stalled. The vehicle was taken to the local dealer who diagnosed that the transmission shift cable bushing had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 90,800.

The contact owns a 2017 Ford Fusion. The contact stated upon reversing on a roadway, she depressed the brake pedal and shifted into drive, but the vehicle failed to respond and would not move. The contact stated that the vehicle remained in the middle of the road blocking traffic. There were several unknown warning lights illuminated. An independent mechanic arrived at the scene and diagnosed that the shifter cable bushing had detached. The independent mechanic tied a cable around the cable bushing and he was able to drive the vehicle back into the parking space. The vehicle was towed to the dealer where it was diagnosed that the shifter cable bushing needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was out of warranty and the VIN was not included in a recall associated to the failure. The failure mileage was approximately 66,758.

3/22/22 Check engine light illuminated and had cylinder 3 misfire code P0303. This was around 4 PM. Car was driven home and sat in driveway until 8 PM. Went to go pick up dinner, and rough idle began and interior heat was not working at all. CEL was still illuminated but car was driving fine. Did notice a sort of "vinegar" type of smell that quickly went away after driving. 3/23/22 Remote started vehicle to go to work and then I realized billows of white/blueish smoke were coming out of the exhaust. Ran outside and shut the vehicle off. Towed to McGovern Ford of Framingham in Framingham, MA. Complete engine failure due to coolant leaking into the cylinder. This all happened very quickly. The second the engine light came on, I scheduled the first available appointment on April 18, 2022. Less than 24 hours later it resulted in complete engine failure. There were no warning indicators other than the check engine light. This is a known manufacturing defect on Ford's part and they have yet to support their customers in resolving this issue. I have a 2017 Ford Fusion, with 63,000 miles on the clock, and it was purchased as a certified pre-owned in December of 2020. It has the 2.0L 4 cylinder turbocharged EcoBoost engine. McGovern Ford has no loaner vehicles available until the April 18th date, and Ford/warranty company will not cover a rental cost. I need a vehicle to commute to and from work, and now I am without a vehicle for the foreseeable future due to a manufacturing defect knowingly sent off the production line by Ford Motor Company - of which they refuse to rectify.

Issue with Sync 3. Major concern is the vehicle is equipped with a safety feature if there is an accident. 911 Assist is a SYNC feature that can call for help if you are involved in an accident and are unable to make a call yourself. 911 Assist works with SYNC 3 to alert emergency responders when there is an accident and relays important information such as the type of crash that occurred, the number of seat belts that were being used, and whether an airbag has deployed. The APIM/Sync 3 is malfunctioning on the vehicle where there is no GPS and the phone does not connect. This "safety" feature is useless with the APIM not functioning correctly in the event of an accident. Without GPS, emergency responders would not have a location and without phone connection, this could be a tragic result. The dealer has not not been confirmed or inspected to date as I had to make a service appointment.

Trunk randomly opens. Sometimes the car is started, sometimes it’s not. Happens whether in gear or not.

on 2/13/2022 while in Orlanda Florida only at @ 29K miles, engine light came on steady, but with no rise in temp - Dealer told me to drive it home (Chicago) it went out, then later came on solid again running rough, with leaking fuel and coolant inside and outside, and burning smoking exhaust and at strong smell of fuel everywhere = Fire hazard. Another delaer replaced long-block and told me it was a known issue found on an internal Ford Tech Serv Bullettin they were not allowed to give or show me. Should have been recalled.

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle would intermittently hesitate upon depression of the accelerator pedal without warning while in either in the drive (D) or reverse (R). The contact initially took the vehicle to a dealer where she was informed that there were no recalls associated with the VIN and was offered no assistance. The contact then took the vehicle to an independent mechanic where an extensive diagnostic test was performed and it was discovered that the torque converter had failed and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 17V427000 (Power Train) which she linked to the failure. The manufacturer was notified of the failure and the contact was informed that her vehicle was not included in the recall; she was then referred to the NHTSA for assistance. The vehicle had been repaired. The failure mileage was approximately 200,000. ADDED COMMENT: Before the complete break of the transmission, I was noticing some hesitation with changing gears and going dead from a stop. Going down a hill on coast the back of the car made a roaring sound. At these moments, the car gear shift would be slightly hard to turn to park or drive. The transmission would also seem to slip. NOTE: The actual odometer was 189293 when the issue happened and repaired. Even though this was not on the recall list, it should be added because I experienced the same issue with my transmission as the others. I have attached my invoice for the repair. Not included are the 2 prior wrecker bills from having it towed to my house, and then had it towed to Lonnie Cobb's Ford for repair, which the car sat for weeks with no repair. Third wrecker bill is included on the Repair Invoice. from Clement Automatic Transmissions. THE CONSUMER STATED BEFORE THE TRANSMISSION FAILED, THERE WAS HESISTATION WHEN SWITCHING GEARS. THE VEHICLE WOULD DIE FROM A STOP. WHEN DRIVING DOWN HILL THE VEHICLE WOULD MAKE A ROARING SOUND. THE CONSUMER BELIEVED THE VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL, AS IT DISPLAYED THE SAME FAILURE DESCRIBED IN THE RECALL NOTICE. AT THE THE TIME OF THE FAILURE AND REPAIR THE ODOMETER READ 189293.

The contact owns a 2017 Ford Fusion. The contact stated that while reversing, the electric gear shifter failed to shift from Park to Reverse. The contact stated that the electric gear shifter would shift into reverse but rotate back into the Park position. The warning message "Shift System Error" illuminated. The vehicle was towed to the contact's residence. The contact stated that he maneuvered the electric gear shifter and was able to drive the vehicle to the dealer where it was diagnosed that the shifter cable bushing needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 81,000.

The lug nuts on the wheels have "swelled" so that the wheels cannot be removed in an emergency for replacement. This problem is well known and was pointed out to me a a danger when I had my wheels rotated. The shiny metal covering the steel lug nut separates preventing the lug nut wrench from fitting and allowing for removal of the lug nut. 2017 Ford Fusion Energy Titanium

The contact owns a 2017 Ford Fusion. The contact stated that while driving, the vehicle was shaking. The tire pressure warning light was illuminated. The vehicle was taken to the local dealer for routine maintenance and the contact was informed that the lug nuts were swollen. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 38,461. The VIN was not available.

Power Steering became difficult to turn and handle while driving, this just suddenly happened without warning, my Son's safety was at risk by not being able to handle the steering, shortly after the Steering Assist Fault warning light came on, Service Traction Advance warning light and Hill Assist not working light came on. He shut the car off for about 10 mins and restarted the same lights are on. He is unable to drive it due to the steering is so hard. About 2 weeks prior to the above incident, transmission went out (it was repaired). Waiting to hear back from warranty company

The contact owns a 2017 Ford Fusion. The contact stated while driving 75 MPH, the service advancetrac and another unknown warning light was illuminated. The contact stated that the steering wheel became difficult to turn. The contact was able to drive to his destination. The contact took the vehicle to the local dealer and made them aware of the failure. The contact was informed that NHTSA Campaign Number: 18V167000 (Steering) was not associated to the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 132,748.

My gas tank does this sucking noise and it's been fixed once but it keeps having this same issue and cuts my car off. It takes 15 to 30 minutes before it starts up again. When I looked up the issue I noticed other for fusions had been having the same problems.

Got gas and put car in drive and the shift knob went to park automatically . Tried to put car in drive again and same result happened. The picture showed on my dash and I research oned it and found it was the bushing on shift cable had broke. The car was totally disabled from driving. The 2016 fusion had recall on this but I have a 17 and the Ford dealership is not finding a current recall for the bushing my car.

Coolant is leaking inside the engine and is contaminating oil. Noticed it during oil change. There are others in online forums with the same issue over many years to current. This is a huge issue as there is a flaw in the engine design concept and the only fix is to replace the engine or a majority of the engine.

THE CAR STALLED A FEW TIMES WIHILE ON MY WAY HOME WITH NO WARNING HAD TO RESTART THE VEHICLE SO AS I NEEDED TO ACCELERATE OR SLOW DOWN THE VEHICLE WOULD START SHUDDER AND JERK AS IT FELT LIKE IT WAS SLIPPING OUT OF GEAR NO WARNING LIGHT WAS ILLUMINATED. I HAD TO HAVE VEHICLE TOWED TO MY HOUSE LOOKED UP ISSUES IT SAID IT MAY BE TRANSMISSION SO THEN I HAD THE VEHICLE TOWED TO A INDEPENDENT MECHANIC BUSINESS AND WAS INFORMED TO TAKE THE VEHICLE TO A FORD DEALER THAT THERE WERE 2 RECALLS ASSOCIATED WITH MY VEHICLE THE RECALLS WERE THROUGH THE NHTSA VEHICLE SAFETY REPORTS. (POWER TRAIN) AND (TORQUE CONVERTER). HOWEVER MY VEHICLE WAS THE 1.5 VERSION AND WAS HAVING THE EXACT SAME PROBLEMS AS THE 2.1 VERSION BEING COVERED THROUGH THE VEHICLE RECALLS. SINCE MY VIN WAS NOT INCLUDED I DID NOT HAVE IT REPAIRED. THEY INCLUDED BOTH ISSUES IN THE QUOTE WAS OVER 6000 DOLLARS BUT LESS IF ONE OF THE PROBLEM. THIS WAS IN JUNE/2020 and the car had 97 k miles on it.

The contact owns a 2017 Ford Fusion. The contact’s grandson stated that while driving approximately 65 MPH, the transmission failed to shift as designed. The contact’s grandson stated that the vehicle was driving like the transmission was slipping. The contact pulled over and had the vehicle towed to a local dealer where it was diagnosed with needing the transmission replaced however, the vehicle was not repaired. The contact stated that the check engine warning light was illuminated. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 76,000.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was stationary, the vehicle failed to shift out of PARK. Additionally, the wrench warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the actuator replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 20,000.

Multiple times, the car will not change gears. Turning the knob to reverse or drive, and the light indicates a gear for one second, then goes back to park. It has happened in parking lots a few times switching from reverse to drive and I need to stop the car and restart it a few times when I am blocking traffic. No warning lights and the car otherwise acts normal. I called Ford, who said they were not aware of any issues and asked me to take it to a dealer

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was taken to the dealer for routine maintenance and tire rotation and it was discovered that the lug nuts on all four wheels were swollen and the wheels could not be removed from the vehicle. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 57,000. The VIN was not available.

I drove about 11 miles total to get on the interstate, when I was about 7-9miles into my drive, my steering wheel started to lock up. I slammed on my breaks, and kept twisting and turning my steering wheel for about 2 miles to the nearest gas station. I had tons of lights pop up on my dash and they said my steering system is failed. Something along those lines. It said something about my shifter being messed up as well? I have had 0 lights on, 0 warnings, nothing. If I was going any faster than I was I could’ve been seriously injured. I almost ran straight into a bridge before I slammed my breaks on to ensure I wouldn’t hurt myself or wreck the car. Not sure why my steering would just all-of-the-sudden go out? I haven’t had any problems previous to this situation so it’s very unsafe and honestly terrifying. This situation could’ve gone south really fast, if I would’ve been on the interstate it could’ve been fatal.

On the highway we lost the steering assist function. The dash lit up with steering assist failure. Due to this system failing on the highway, I almost had an accident while in a turn, I went across the rumble strips toward the wall and just barley missed hitting the wall. When the power assist failed this made the vehicle harder to control then a standard manual steering car, it took a great deal of force to control the car.

Swollen lug nuts that can’t be removed because they have swollen to be too large for the included jack as well as any other 19mm socket. My 2011 fusion had this problem and I spent approx $200+ to fix for all wheels inc labor (was labor intensive to strip off outer casing of swollen lugs), now my 2017 fusion has the same issue and I cannot out on a spare to replace my completely flat tire- will need to get towed to fix

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local mechanic where it was diagnosed with coolant leaking into the engine. The vehicle was then taken to a local dealer where the diagnostic test result was confirmed. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 92,000.

The contact owns a 2017 Ford Fusion. The contact stated while attempting to reverse, the vehicle failed to move. The vehicle failed to shift into park and neutral without warning. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 44,469.

I have 61,000 miles on this Ford Fusion 2017 and the Rotary shifter module needed to be replaced already. I was unable to put the car into gear or get it out of Park. It simply would not rotate and move. I had to take the car to South Bay Ford to complete a repair. They replaced the rotary shifter assembly and upon my research I found that other owners are having similar issues.

Unable to place vehicle in park or shift vehicle with reliability. Vehicle does not safely reflect the gear that it is in (i.e. Lever in Park, transmission is actually in Reverse). While vehicle is in a gear, it may not actually move at all. Currently displays error message: Shift SYS Fault, Service required.

The contact owns a 2017 Ford Fusion. The contact stated upon starting the vehicle, the "Power Steering assist Fault" and "Service Advance Track" messages illuminated on the instrument panel. The contact stated that the steering wheel lost power steering and was significantly more difficult to steer. The dealer was notified of the failure and advised the contact to take the vehicle to their location for diagnostic testing. The contact referenced NHTSA Campaign Number: 18V167000 (Steering). The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 34,886.

Shift linkage bushing disintegrated causing the shift linkage to separate completely from the transmission. Lost all ability to put car into any gear, including neutral. Couldn't even override the transmission selector lockout to put car into neutral as entire transmission was disengaged. Car was immobilized in the middle of the road while my girlfriend attempted to parallel park. Whole front half of car was left stuck in the traffic lane. Incident happened around 1pm Pacific time on 10/25/21. Dealer said my specifc VIN isn't covered under recall affecting similar Ford Fusion/Edge models. There were warning lights that appeared on 10/22 or 10/23. I can't remember for certain. At that point the car still shifted fine. I thought it was some kind of electrical malfunction or malfunction with the gear selector dial.

The contact owns a 2017 Ford Fusion. The contact stated that a crack had formed over the passenger’s side dashboard which caused the air bag to be exposed. The contact stated that no warning light was illuminated. The contact called the dealer about the failure and was informed that her vehicle was not covered under recall or warranty. The manufacturer was also notified of the failure. The contact was referred to NHTSA for further assistance. The vehicle was not repaired. The failure mileage was approximately 17,000.

Loses power .. Cylinder misfire P0301 Diagnostics

I was in my neighborhood heading to the store at the top the street I heard something like a clunky noise sounded like something fell out the bottom then it stopped immediately after no light or anything on to make me think of any issue with my car it started leaking like something broke kind of a burning smell then it wouldn’t move it would come on shift gears but not move at all it’s now been at Ford since last week they are trying to find the problem I guess seems to me like it’s part of the recall with torque converter they left me a voicemail saying it was a lot of metal and maybe the engine not sure

Lug nuts on 2017 Ford Fusion SE swollen/distorted and very difficult to remove from tire. It is available for inspection upon request. There is potential for safety risk due to driving with these damaged lug nuts as one may break, causing the added weight to shift to the other lug nuts, breaking them as well and worst case scenario my wheels comes off while I’m driving. Problem was identified/presented itself during the process of attempting to get state inspection when car failed for rear brakes and independent service member was trying to charge $300 to replace, attempted to change out brakes on own as well as through personal mechanic, which is when true problem with lug nuts came to fruition. Even unable to take them off with included lug removal tool that came with car as well as universal lug wrench. Now in the process of going to get lug nuts inspected, extracted and replaced via professional, independent service center. There were no warning lamps, messages or other symptoms of the problem prior to the failure, and the issue first appeared on August 14, 2021.

Coolant leak to the engine.

The contact owns a 2017 Ford Fusion. The contact stated while driving at undisclosed speeds, he became aware that the check engine warning light was illuminated and there was an engine misfire. The contact took the vehicle to a local dealer to be diagnosed. The mechanic replaced the spark plug; however, the failure recurred. On another occasion, while driving, the vehicle started to overheat. The contact pulled over and added coolant in the reservoir and waited for the engine temperature to cool down before driving to his residence. The vehicle was taken to an independent mechanic and the spark plugs were replaced however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,561.

Timing cover oil leak. Dealer said this is a know issue on Ford Fusions, but warranty expired at 60,000. My vehicle has 69,902 miles. $2,800 repair estimate.

The engine overheated with no warning. The first time this happened was in traffic, and luckily the warning quickly went away. It seemed like a bug or maybe a faulty thermometer. Then it started running rough on startup and I noticed the coolant was empty. White smoke from the tailpipe. It was affected by the coolant intrusion TSB 19-2346, confirmed by the dealer. No CEL or other malfunction indicator besides the overheat warning. As the car was out of warranty at 80k miles, I was made to pay $3k (normally $8k) for a new engine.

The contact owns a 2017 Ford Fusion. The contact stated that while moving the middle driver’s side air condition vent, the vehicle would suddenly shut off. The failure had occurred on multiple occasions. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 60,000.

The light keeps going on and off to check engine and there is a code for misfire in cylinder 2 and I had the spark plugs change and had the coil packs check and also constantly filling the antifreeze up my mechanic says to call Ford because of the issue that was posted and I tried but they are giving me run around and saying there’s nothing out there for this problem but there is and I only had the car 3 years and less that 60k on it what do I do now to fix it

The contact owns a 2017 FORD Fusion. The contact stated while attempting to start the vehicle it requires a jumpstart. The contact stated no warning lights was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of failure and told the contact was not included in a recall. The failure mileage was approximately 10,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds, the vehicle stalled upon the depression of the accelerator pedal with several unknown warning lights illuminated. The contact had taken the vehicle to the dealer where a mechanic was able to reset the vehicle; however, the failure persisted. The contact was then notified by the dealer that her vehicle was not included in NHTSA Campaign Number: 17V427000 (Power Train). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact stated that gear shifter failed. The contact sated that when the driver attempted to shift the gear shifter from reverse into drive, the gear shifter failed to shift into the drive position. The vehicle was towed to the dealer to be diagnosed. The mechanic informed the contact that the gear shifter cable was fractured. The dealer replaced the gear shifter cable. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.

The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the gear selector failed to shift from the PARK position. The vehicle was towed to the local dealer who diagnosed that the gear selector module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 41,000

Have had engine light on for months, have taken it in to be fixed and finally I was told it is from coolant intrusion into the cylinder 3 that i would need a new engine. Ford refused to fix it because it has 80k miles on it (bought it used at 56k) I have an extended warranty through the place i boughr it but its been weeks waiting on their decision to fix it or not. 6k to fix a car ive had less than 2 years and this is a know. issue, so well known the warranty place is only allowing new engines to approved cases and the new engines are the same price as rhe rebuilt ones!! Ford knows rhis is an issue, every mechanic i have spoke to knows this is an issue, theres service bulletins but no recall on the 2.0l ecoboost, just the 1.5.. why? Im told recalls dont hit til over a million people are affected or complain? how messed up is that?? meanwhile people like me who have not had the car long either pay or are out a car. Ps there is a class action lawsuit against ford for the 2.0 l so if you own a fusion maybe look into joining! i know i am!!!

Cracked Flexplate on 2.0L EcoBoost motor. Apparently this is a common issue on those Ford motors and it is not a recall, what I think it should be once it is a manufacturing defect and a repair will cost about 4K.

My 2017 Ford Fusion 2.0L AWD with ~ 70k mileage car started to show an acceleration hesitation when starting from a stop on Thursday and Friday of the week. The following Monday morning, my car would start to vibrate when at a stop sign or traffic light when in drive. Over the following couple days, the vibration became excessive to the point that the car would vibrate excessively and stall if left in Drive when at a stop. When one is at a stop and puts the car into Park, the engine RPM's immediately surge and then settle down to a normal RPM. There were no warning lamps or messages on the dash. I took the car to my local Meineke on Friday of the same week and they determined that it was a Torque Converter issue and that is something that they could not do. I then took the car to my the nearest Ford Dealership in which they confirmed that the Torque Converter was indeed the issue. They said that they did get Warnings from their obd reader but there are still no warning lamps on the dash. The Ford Dealership filed a claim with Ford as a Torque Converter and/or Transmission are a known issue at this time. My car is the same model year, made at the same factory in the same assembly time as a known recall. My issue is similar to Recall no. 17V427000, but not exactly the same yet. Reference: https://auto-recalls.justia.com/ford/fusion/2017/17v427000/ I drove the following few days while waiting for Ford's approval to proceed with the repair/replacement but now feel the car sporadically surge at highway speeds and it's getting more noticeable over time. Ford declined my car for a recall. If one Googles the same model and issue, there are a LOT of people with the same issue around the same mileage. I'm continuing to hesitantly drive as I need to get to/from work. I'm proceeding with getting the Torque Converter/Transmission replaced via the Ford Dealership at at a cost of ~ $5k as I have no other options at this time.

The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to a parts store for the vehicle to be diagnosed. The contact was informed of a cylinder misfire on cylinder #2. The contact took the vehicle to an independent mechanic to be repaired however, the failure persisted. The contact took the vehicle back to the mechanic who replaced three additional cylinders however, the repairs failed to fix the vehicle. The mechanic diagnosed the failure as a coolant leakage into the cylinder but could not repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 129,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving 60 mph, the check engine warning light was illuminated and the vehicle began to stall. The contact stated he was able to park on the side of the road and restart the ignition before driving to his destination. The contact took the vehicle to 2 different independent mechanics and was informed the fourth cylinder was needing to be replaced. The vehicle was repaired but he continued to experience the failure. The contact took the vehicle to the local dealer where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 93,000.

The contact owns a 2017 Ford Fusion. The contact stated that upon shifting his gear lever into drive(D), the gears began to blink as the "system shift fault" warning light illuminated. The contact was able to move the vehicle into reverse(R); however, the shifter had become stuck in reverse. After the contact was able to place the vehicle into the park(P), he towed the vehicle to a dealer where they informed him that the shifter cable bushing needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 52,000.

My car has 77,116 miles. The check engine light came on. Took it to the dealership. Engine was blown. Coolant intrusion into #2 cylinder. The engine had to be replaced. According to the dealership this is a known problem with this engine fords aware but not recalling it. Looked online and a ton of exact same complaints

Shift linkage keep detaching from the the transmission causing the transmission too slip. It detaches often it’s been going on for 2 months now. I called Ford dealership to see have they heard of this problem and they answer was no. It might be a recall on this vehicle.

The contact owns a 2017 Ford Fusion. The contact stated that whenever the gear shifter was placed in reverse, the gear shifter inadvertently shifted out of reverse without driver input. There was no warning light illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 17V427000 (Power train). The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.

Was driving my cat and it popped up shift system fault. I couldn't move my car. It stalled in the middle of the road. I contacted several people about this. Found out the shifter cable came loose from the transmission. The clamp that hold its on was gone.i happened to just backed up and this happened. If this was to happen driving this could have resulted in a serious accident

Brakes failed - low brake fluid light came on - upon startup - putting vehicle in gear multiple warning lights came on - brake pedal went all the way to the floor - reduced stopping capability - an accident waiting to happen Dealership replaced 3 of 4 brake hoses; two hoses had bubbles and the third had ruptured A day earlier brakes were spongy

The contact owns a 2017 Ford Fusion. The contact stated while driving 15 mph, the front driver’s side tire became flat. The contact attempted to change the tire but was unable to remove the lug nuts. The contact called AAA however, roadside assistance was also unable to remove the lug nuts. The contact stated that the lug nuts were swollen due to the heat. The vehicle was then towed to a local dealer. The mechanic removed the lug nuts and repaired the tire. The manufacturer was informed of the failure. The failure mileage was approximately 32,528.

After driving on the highway approximately 30 miles I came to a stop sign. Stopped and went to accurate again, car shifted so hard it felt like someone rear ended me. Got to the next stop sign not even a quarter mile down the road. Stopped began to accelerate and it happened again. Continued my trek onto the freeway, car drive fine, shifted gears fine. After about an hour on the freeway I came into traffic, stopped, began to accelerate again and the same thing happened. This time my car began to violently shake. I pulled over to the side of the road. The wrench icon popped up on my dash. I shut the vehicle off. After sometime attempted to start the vehicle again to see if I could limp it to the next exit, vehicle continued shaking violently. Had to have vehicle towed off the road. Currently waiting to get it into a Ford deal ship for diagnostic. Car is still inoperable. Consumer had it diagnosed by a Ford dealership who confirmed it is an internal manufacturer failure. Vehicle was manufactured in April 2017 and the recall is for cars manufactured May 2017- June 2017. Consumer contacted the Ford company asking for help, but no help was offered.

check engine light on with misfire code reading. replaced plugs, coil packs, replaced again by dealer, now it is eating antifreeze, adding it every few days, heat doesnt work when needed. today it notified that it was over temperature, so pulled over and added more antifreeze.

MY 2017 FUSION, WITH ECOBOOST ENGINE BEGAN USING COOLANT, REPLACED SPARK PLUG IN 2ND CYLINDER AND CONTINUALLY HAVE TO ADD COOLANT TO KEEP CAR FROM OVERHEATING. CAR SHUT DOWN AND OVERHEATED ON WAY HOME FROM WORK. ADDED EVEN MORE COOLANT. FORD NOW TELLS ME WE HAVE TO HAVE A NEW ENGINE AND WE ARE OUT OF WARRANTY SINCE CAR HAS 80K MILES ON IT. $5900 NEW ENGINE BECAUSE A KNOWN ISSUE HASN'T BEEN ADDRESSED BY FORD TO MAKE IT RIGHT.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING AN EXCESSIVE AMOUNT OF COOLANT, CAUSING THE VEHICLE TO VIBRATE ABNORMALLY WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD TAKEN THE VEHICLE TO TAYLOR FORD OF MANTENO (222 S LOCUST ST, MANTENO, IL 60950) WHERE HE WAS INFORMED THAT THE ENGINE BLOCK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. HE WAS THEN REFERRED TO THE NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

VEHICLE HAD 62579 MILES WHEN IT THREW A P1299 CODE FOR ENGINE OVERHEAT. FORD CHECKED AND SAID THE ENGINE WAS LEAKING COOLANT INTO THE CYLINDERS AND IT'S A COMMON PROBLEM ON THE 1.5 L ECO BOOST ENGINE AS PER TSB 20-2100. THEY ALSO SAID IT'S OUT OF WARRANTY DUE TO BEING OVER 60000 MILES. FROM RESEARCH IT LOOKS LIKE FORD HAS A KNOWN ISSUE WITH THIS ENGINE AND THEY ARE NOT WILLING TO STAND BEHIND IT AND FIX IT AS THEY SHOULD.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10-20 MPH, THE VEHICLE STARTED TO DECELERATE INDEPENDENTLY. THE CONTACT CHECKED AND VERIFIED THAT THE VEHICLE WAS IN THE PROPER GEAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND STOPPED INDEPENDENTLY. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFTER LINK BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE CHANGE OIL AND FILTER NOTIFICATION APPEARED ON THE INSTRUMENT PANEL. THE CONTACT HAD THE OIL CHANGE SERVICE PERFORMED HOWEVER, 50 MILES LATER, THE NOTIFICATION RETURNED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,143.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. FORD SERVICE (3230 SATELLITE BLVD, DULUTH, GA 30096) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TEST AND REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 66,000.

SHIFTER CABLE BUSHING DISINTEGRATED. VEHICLE WILL NOT SHIFT OUT OF PARK. MESSAGE ON DASH "SHIFT SYS FAULTY". MANY OTHER FORD FUSIONS HAVE RECALLS BUT LOCAL DEALER DENIED REPAIRED UNDER WARRANTY. $250 REPAIR COST.

I WAS DRIVING ON THE HIGHWAY AND MY SUN ROOF POPPED OUT OF THE CAR. THE GLASS SUN ROOF LITERALLY SNAPPED OFF THE FRAME AND FLEW OUT OF THE CAR.*DT

CAR HAS ISSUES WHEN ACCELERATING CAR SPUTTERS AND SHIFTS WHILE DRIVING ALSO WHEN PARKED IF PUT IN REVERSE GIVES HARD JERK INTO GEAR WHEN I LOOKED UP SHOWS TRANSMISSION ISSUES WHERE COMMON IN THIS MODEL OF VEHICLE.

TRANSMISSION BECOMING UNPLUGGED CAUSING VEHICLE TO NOT SHIFT PROPERLY OR NOT AT ALL. VEHICLE WAS PUT INTO REVERSE MADE IT ABOUT 5 FEET AND COULDN'T SHIFT INTO ANY OTHER GEAR AFTER THAT.

THE WRENCH LIGHT CAME ON SO I TURNED AROUND IN SOMEONE DRIVEWAY WHEN, I WAS SHIFTING INTO DRIVE IT BECAME STUCK, WOULD NOT COME OUT OF FULLY GO INTO NEUTRAL. WAS STUCK IN THE MIDDLE OF ROAD , TRIED THE BYPASS IT WOULDNT WORK. HAD TO BE DRAGGED UP THE ROLLBACK. THIS IS THE SECOND TIME AFTER THE BUSHINGS AND SHIFTER CABLE GOT FIXED UNDER THE RECALL AND SAME THING HAPPENED, BUT I WAS IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC.

I WAS DRIVING AND PROCEEDED TO PARK AND I COULDN'T SHIFT FROM DRIVE TO PARK. IT HAPPENED TWICE SINCE THE 20TH OF MARCH. I HAD TO TURN OFF CAR AND SHIFT AGAIN. THE CAR SHIFTED AT THAT MOMENT. IT SEEMS THIS ISSUE IS 'COMMON' IN THE 2017 FORD FUSION AUTOMOBILES. THESE CARS SHOULD BE RECALLED TO SOLVE THIS ISSUE. THANK YOU FOR YOUR ASSISTANCE IN ADVANCE. IF YOU HAVE ANY QUESTIONS, PLEASE CALL ME AT [XXX] OR EMAIL [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LEAKED COOLANT CAUSING THE ENGINE TO OVERHEAT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY FORD LINCOLN (1313 NE 122ND AVE, PORTLAND, OR 97230) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE CONTACT SOUGHT A SECOND OPINION FROM LANDMARK FORD LINCOLN (12000 SW 66TH AVE, TIGARD, OR 97223) AND THE VEHICLE WAS DIAGNOSED A HEAD GASKET FAILURE WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED HAD TO BE REPAIRED OUT OF POCKET BECAUSE THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

TL* THE CONTACT'S GIRLFRIEND OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE ENGINE WOULD EMIT AN ABNORMAL HUMMING NOISE WHILE IDLE AS THE CHECK ENGINE LIGHT WOULD APPEAR ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AT VARIOUS SPEEDS ALSO AS THE CHECK ENGINE LIGHT WOULD APPEAR ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE CHARCOAL CANISTER WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V427000 (POWER TRAIN) WHICH THE CONTACT LINKED TO THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

CAR LOST ALL POWER WHILE DRIVING

THIS MORNING WHILE I WAS PULLING OUT MY DRIVEWAY EVERYTHING WAS FINE. I BEGAN TO PICK UP SPEED AND MY CHECK ENGINE LIGHT CAME UP, WRENCH LIGHT, THEN IT JUST DOWNSHIFT HARD STOPPED. CAR CAME TO A HALT AND IT WOULDN'T EVEN SHIFT OUT OF DRIVE. ONCE I GOT THE CAR OUT OF THE ROAD, I LOOKED AT THE TRANSMISSION CONTROL CABLE, THE RUBBER BUSHING WAS GONE. I CAN PICK THE ENTIRE CABLE UP AND DO IT WHATEVER I WANT WITH IT. I'VE LOOKED AROUND AND I AM SEEING MANY OF OTHER COMPLAINTS. THE ONLY SCARY THING IS MY DAUGHTER WAS WITH ME THIS MORNING WHEN IT HAPPENED, BUT THANKFULLY OUR ROAD ISN'T BUSILY TRAVELED ON.

OUT OF NO WHERE, I LOOSE POWER STEERING. MY LIGHT ARE NOW ON- POWER STEERING ASSIST FAILURE. SOMETIMES WHEN I TURN MY CAR ON AND OFF- IT WORKS, BUT LATELY THAT IS NOT EVEN HELPING. IT SEEMS - LIKE IT IS A KNOWN ISSUE- SO I TOOK IT TO FORD AND THEY WANTED 2,000 DOLLARS TO FIX MY LEASE THAT I AM SUPPOSE TO TURN OVER IN 6 MONTHS, BUT I AM SO FAR OVER MILEAGE- I WILL HAVE TO BUY THIS CAR OUT I GUESS. (YA) COME ON FORD! RECALL THE ISSUE!

ONE EVENING WHEN PULLING OUT OF MY DRIVEWAY IN REVERSE AND THEN SHIFTING INTO DRIVE, THE RADIAL DIAL SHIFTER AUTOMATICALLY SHIFTED TO PARK. IT WOULD NOT SHIFT OUT OF PARK AT ALL, AND I SAT STRANDED IN THE MIDDLE OF THE ROAD NOT BEING ABLE TO MOVE MY CAR FOR OVER TWO HOURS. THE ROAD IS SUCH THAT PEOPLE HAD TO DRIVE THROUGH NEIGHBORS' YARDS TO GET AROUND ME. I'M VERY FORTUNATE THAT MY NEIGHBOR IS AN ENGINE MECHANIC AND WAS ABLE TO WALK OVER AND DIAGNOSE THE PROBLEM. HE TOLD ME THE SHIFT LINKAGE WAS NOT CONNECTED AND THAT THE BUSHING THAT HOLDS IT ON APPEARED TO BE MISSING. IF IT WERE NOT FOR HIM I MAY STILL BE SITTING IN THE ROAD. AFTER DOING SOME RESEARCH I FOUND THAT THERE HAS BEEN A RECALL OF THIS EXACT SAME PART FOR FORD FUSION MODEL YEARS 2013-2016. HOWEVER, MINE IS A 2017 THAT CAME OUT OF THE PLANT IN APRIL OF 2016. THEREFORE, IT STANDS TO REASON THAT THE DESIGN OF THIS SHIFTER CABLE BUSHING DID NOT DRASTICALLY CHANGE BETWEEN THE MAKING OF MY VEHICLE IN APRIL OF 2016 AND A 2016 MODEL THAT WAS MADE JUST A MONTH OR SO EARLIER WHICH WAS ELIGIBLE FOR A RECALL. MY BIGGEST CONCERN IS THAT I HAVE A YOUNG CHILD AND MY DRIVEWAY IS ON AN INCLINE. THE COMPLAINTS THAT I'VE RESEARCHED SAID THAT WITH THIS ISSUE THE CAR COULD BE STUCK IN NEUTRAL WHEN YOU THINK IT IS IN PARK FOR EXAMPLE, AND MY CHILD COULD HAVE BEEN IN THEIR CAR SEAT WHILE THE VEHICLE ROLLED AWAY. THIS IS NOT OK! FORD SAID MY 2017 FUSION WAS NOT ELIGIBLE FOR THE RECALL AND CHARGED $6 FOR THE BUSHING AND $60 TO INSTALL A PART THAT'S BEEN A RECALL ISSUE ON OTHER MODELS. MY CONCERN IS THE SAFETY OF OTHERS AND THE FACT THAT MY VEHICLE IS SURELY ONE OF THE EARLIER 2017 MODELS MANUFACTURED WITH THE SAME EXACT ISSUE AS A RECALLED MODEL WHICH COULD HAVE BEEN MADE JUST A MONTH OR TWO PRIOR. I DO HOPE THAT IT'S LOOKED INTO FOR THE 2017 FORD FUSION MODELS TO BE ADDED TO THE RECALL LIST FOR THE SHIFTER CABLE BUSHING RECALL.

I HAVE A 2017 FORD FUSION TITANIUM WITH THE 2.0L ECOBOOST ENGINE THAT HAS 72,890 MILES. I EXPERIENCED ROUGH IDLE FOR ABOUT A WEEK THEN MY CHECK ENGINE LIGHT CAME ON. I HAD THE ENGINE LIGHT CHECKED AND SHOWED THE CODE P0302 WHICH IS A MISFIRE IN CYLINDER 2. WHEN I PROCEEDED TO LEAVE THE PLACE OF BUSINESS WHERE I HAD THE LIGHT CHECKED WHITE SMOKE CAME OUT OF MY EXHAUST UPON START UP AND WAS STILL COMING OUT BY THE TIME I DROVE HOME. I PROCEEDED TO DO MY RESEARCH OVER THE NEXT COUPLE OF WEEKS FOLLOWING AND FOUND OUT IT IS A KNOWN ISSUE AND FORD WILL ONLY COVER IF UNDER POWER TRAIN WARRANTY, EVEN THOUGH IT HAPPENS OUTSIDE THE WARRANTY TIME FRAME JUST AS MUCH AS WITH IN THE WARRANTY WINDOW. I PROCEEDED TO HAVE MY CAR TOWED TO THE DEALERSHIP AND A DIAGNOSTIC DONE AND THEY SAID THAT EVERYTHING I STATED ABOVE IS EXACTLY THE ISSUE ALONG WITH THE PCM SELF-TEST SHOWING P0217 ENGINE OVER TEMPERATURE CONDITION WAS DETECTED, AND THE ENGINE LONG BLOCK ASSEMBLY DOES HAVE TO BE REPLACED.NOTHING SHOWED UP ON MY DASH TO WARN ME OF OVERHEATING OR ANYTHING OF THE NATURE. ONLY THE CHECK ENGINE LIGHT APPEARED.

WHILE CROSSING AN INTERSECTION I WAS HIT ON MY DRIVER'S REAR DOOR AND MY SEATBELT UNLATCHED AND I WAS THROWN OUT THE DRIVER'S SIDE DOOR.*DT*JB

AS WE WAS DRIVING DOWN THE HIGHWAY I FELT LIKE THE CAR WAS RIDING A LITTLE ROUGH AND I HAD RECENTLY GOTTEN AN OIL CHANGE SO I KNEW INSTANTLY IT WASN'T THE ENGINE CAUSE IM FAMILIAR WITH ENGINE ISSUES SO, I PULLED OVER TO A GAS STATION A MID OUR TRAVELS TO A JOB INTERVIEW. I LISTENED FOR ANY UNUSUAL SOUNDS BUT THERE WASN'T ANY. I THEN REALIZED THAT THE VEHICLE WHEN SHIFTED INTO GEAR IT JERKED A LITTLE HARD AND ACCELERATED ABNORMALLY. SO THAT'S WHEN I DECIDED TO ADD TRANSMISSION FLUID. THINKING THAT WOULD MAKE IT BETTER WHEN RETURNING BACK TO DRIVING IT STARTED OFF REAL GOOD RIDING SMOOTHLY LIKE EVER BEFORE. THEN IT OUT OF NO NEUTRALIZE LEAVING MY FOOT REVING THE ENGINE COASTING ALONG THE HIGHWAY, BREAKS LOCKED ON DRIVERS MAKING ME SWERVE AND TAIL WHIP, WHILE ALONG SIDE OF TRUCKS WITH ME AND FAMILY AT RISK OF OUR LIVES AND OTHERS TAKEN BECAUSE OF A POTENTIAL RECALL. MY VEHICLE NEEDS TO BE INVESTIGATED AND MY VIN A PART OF THIS RECALL. THE CONSUMER STATED THE DEALER OFFERED TO PAY A PORTION OF THE REPAIRS. *JS

MY CAR HAS APPROXIMATELY 61,000 MILES ON IT AND ONE DAY, I TURNED IT ON AND IT MADE A ROUGH SOUND STARTING UP. I THEN NOTICED MY CAR WAS SHAKING AND THAT MY CHECK ENGINE LIGHT HAD COME ON, SO I ELECTED TO NOT DRIVE IT TO ENSURE NO FURTHER DAMAGE COULD OCCUR. I CONSULTED WITH TWO MECHANICS WHO BOTH STATED THAT FLUID WAS LEAKING FROM MY SPARK PLUGS, CAUSED BY FLUID IN MY CYLINDERS, AND THAT IT WAS NECESSARY TO REPLACE MY ENGINE. THEY PLUGGED CODE READERS IN THAT INDICATED THAT MY SECOND CYLINDER WAS MISFIRING. AFTER RESEARCHING ONLINE ABOUT THIS ISSUE, I FOUND MANY OTHER CARS OF MY MAKE AND MODEL THAT HAD THE SAME ISSUE, SOME OF WHICH STATED FIRES AND OTHER SERIOUS DANGERS AND WERE ALL WITHIN 15,000 MILES OF USAGE AS MY CAR. I AM DISCOURAGED AND DISAPPOINTED BY THE FACT THAT I WAS SOLD A DEFECTIVE VEHICLE. I PAID GOOD MONEY FOR A CORPORATION TO NEGLECT THEIR MISTAKES AND LAND ME WITH A 400 DOLLAR CAR PAYMENT ON A NONFUNCTIONAL VEHICLE THAT COULD'VE CAUSED SERIOUS INJURY OR DEATH IN CERTAIN CIRCUMSTANCES. I INTEND TO TAKE MY VEHICLE TO THE DEALERSHIP WHERE I PURCHASED IT ON TUESDAY, FEBRUARY 9TH, 2021 TO DISCUSS MY OPTIONS.

OUR 3 YEAR OLD VEHICLE, WHICH HAS ONLY BEEN SERVICED BY OUR LOCAL FORD DEALER AND HAS LESS THAN 50,000 MILES ON IT, REQUIRED THE LUG NUTS TO BE REPLACED ON ALL WHEELS BECAUSE OF SWELLING, CREATING A DANGEROUS CONDITION FOR THE CAR. I UNDERSTAND THE PROBLEM TO BE CAUSED DO TO POOR ENGINEERING BY FORD BY COMBINING SEVERAL METALS TOGETHER WHEN CREATING EACH LUG NUT THAT OVER TIME FAIL. THESE LUG NUTS SHOULD E RECALLED AND REPLACED AT THE DEALERS COST BY A REPLACEMENT THAT CAN WITHSTAND NORMAL OPERATION.

WHILE TRYING TO REVERSE OR GO INTO DRIVE, MY SHIFT CABLE CAME OFF DUE TO A CAP BEING MISSING ON IT. THE ERROR 'SHIFT SYSTEM FAULT' KEEPS POPPING UP. AND NOW IT HAS EFFECTED MY TRANSMISSION TO THE POINT WHERE MY VEHICLE HAS ISSUES WITH ACCELERATING.

BATTERY KEEP BATTERY KEEPS GOING DEAD

TURNING INTO MY NEIGHBORHOOD AT ABOUT 10-15 MPH THE LEFT WHEEL AND HUB FELL OFF CAUSING THE CAR TO CRASH INTO THE PAVEMENT. THIS CAUSED ALOT OF DAMAGE TO THE FRONT BUMPER AND FENDERS. AND THE LINKAGE TO THE RIGHT WHEEL. FORD SAID IT WAS BECAUSE I HIT SOMETHING BUT I DID NOT HIT ANYTHING AND MY CAR STOPPED DEAD IN THE MIDDLE OF THE ROAD.

CAR RAN ROUGH WHEN FIRST STARTED THEM SMOOTHED OUT, HAPPENED A FEW TIMES THE CHECK ENGINE LIGHT TURNED ON. COOLANT WAS LEAKING IN CYLINDERS #4 AND #3. MECHANIC STATED THIS YEAR CAR THE ENGINE BECOMES POROUS AND THEY NEEDED TO REPLACE THE ENGINE.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE SERVICE RESTRAINTS SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO METRO FORD SALES INC (3601 STATE ST, SCHENECTADY, NY 12304, (518) 868-6157) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE SERVICE RESTRAINTS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED. THE CONTACT WAS UNABLE TO SHIFT THE GEAR OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

WHILE DRIVING THE STEERING FEELS LOSE LIKE WHEN I TURN IT FEELS AS IF IT GOING TO STEER MY CAR INTO A CIRCLE. IT IS VERY TOUCHY ON THE STEERING NOT SURE IF IT NEEDS TIGHTENED OR JUST SIMPLY FIXED FROM THE RECALL.

CHANGED MY BATTERY FOR A NEW ONE. AFTER A COUPLE OF DAYS AN ORANGE WRENCH APPEARS AS A WARNING TO CHECK MY MANUAL. CHECKED THE MANUAL IT SAYS THERE'S A PROBLEM WITH THE POWER TRAIN. I LOOKED UP WHAT THAT MEANS BUT THERE WASN'T A TRUE DEFINITION OF WHAT WAS WRONG. I HAD TO WAIT TO GET IT CHECKED OUT AND WHEN I WAS ABOUT TO MY CAR WOULDN'T LET ME CHANGE IT OUT OF PARK. AFTER HAVING IT TOWED AND THE MECHANIC TELLS ME THE PART THAT'S MESSED UP IS ELECTRICAL AND THE PART IS ON BACK ORDER BECAUSE THERE ARE A LOT OF PEOPLE EXPERIENCING THE SAME PROBLEM WITH MY TYPE OF CAR. I HAVEN'T BEEN ABLE TO DRIVE MY CAR BECAUSE I'M WAITING FOR THE PART TO BE AVAILABLE BUT THE PART MALFUNCTION WASN'T ANYTHING THAT I DID JUST LIKE THE OTHERS WHO ARE EXPERIENCING THIS. THERE HASN'T BEEN A RECALL.

2.0L ECO BOOST ENGINE NEEDS TO BE REPLACED DUE TO COOLANT LEAK AND FAULTY DESIGN IN ENGINE MANUFACTURING. INITIAL WARNING CODES WAS NEED MISFIRE ON CYLINDER 2. REPLACED SPARK PLUGS ISSUE REMAINED. RECOMMEND REPLACING IGNITION COIL MOVED IT TO CYLINDR 1, SAME MESSAGE OF MISFIRE ON CYLINDER 2 REMAINED. ROUGH IDLE

NOTIFIED BY DEALER THAT LUG NUTS HAVE 'SWOLLEN' AND ARE DIFFICULT TO REMOVE. THE LUG NUTS SHOULD BE REPLACED ACCORDING TO THE DEALER. IF NOT REPLACED, THE LUG NUTS COULD BE DIFFICULT OR IMPOSSIBLE TO REMOVE IN AN EMERGENCY SITUATION.

2017 FORD FUSION SUFFERING FROM A WELL-DOCUMENTED COOLANT LEAK INTO CYLINDERS. WITHOUT WARNING, THE VEHICLE SUFFERED A LOSS OF POWER AND HAD TO BE TOWED. COOLANT FOUND IN CYLINDERS SEE TSB 19-2436

THE OWNER/MYSELF DRIVING VEHICLE HOME MY 2017 FORD FUSION SE 1.5L ON THE INTERSTATE WHEN WHITE SMOKE BILLOWED OUT FROM THE EXHAUST LEADING TO A SEIZED ENGINE ON A HIGH TRAFFIC DENSITY HIGHWAY. THE CAR STARTED TO SPUTTER, CLUNK AND THE CHECK ENGINE LIGHT KEPT FLASHING AS I PULLED OFF THE SIDE OF THE ROAD. THIS CAR HAD ISSUES BEFORE THE FAILURE OF THE ENGINE WITH CYLINDERS MISFIRING, SPARK PLUGS BEING FOULED AT LOW MILEAGE AND ENGINE LOSING COOLANT. PER MY VEHICLES BREAKDOWN I BROUGHT IT TO A LOCAL MECHANIC WHO WORKED FOR FORD AND STATED MY ENGINE LOCKED UP AND NEEDS TO BE REPLACED, AFTER BRINGING MY CAR TO ANOTHER SHOP FOR A SECOND DIAGNOSIS, IT WAS THE SAME ANSWER AFTER A FULL LOOK AT IT. I TRIED CALLING FORD IN MICHIGAN THEY GAVE ME THE RUN AROUND, MY DEALER FRED BEANS OF FORD GAVE ME THE RUN AROUND SAYING I HAVE TO COVER THIS REPAIR DUE TO IT BEING OUT OF MY WARRANTY. I DID THE PROGRAM 19B37 RECALL FROM FORD WHICH RESET THE COMPUTER SYSTEM FOR ANTIFREEZE AND COOLANT ENTERING THE ENGINE. CLEARLY, THAT ISSUE THAT FORD TRIED TO PATCH UP DIDN'T WORK. MY MECHANIC & FORD DETERMINED THAT A NEW ENGINE WAS NEEDED AND HAVE FOUND BULLETINS STATING THIS IS DUE TO A MANUFACTURING DEFECT KNOWN BY FORD AS FORD HAD RELEASED THE BULLETINS. THIS DEFECT LEADS TO ENGINE FAILURE AND IS NOTHING CAUSED BY THE DRIVER BUT SOLELY DUE TO THE FACT THAT WHEN CERTAIN ENGINES WERE MANUFACTURED THEY WERE MANUFACTURED INCORRECTLY. FORD IS UNWILLING TO PAY FOR ENGINE REPLACEMENT EVEN THOUGH THEY HAVE ADMITTED THIS IS FAULT DURING THE MANUFACTURING PROCESSES IF THE ENGINE IS TO STALL OR SEIZE DURING DRIVING THIS COULD LEAD TO SERIOUS INJURY, ACCIDENT, AND EVEN DEATH. FORD IS NOT RECALLING THIS ENGINE AT THIS TIME. PLEASE - RECALL THIS ISSUE. 1.5 & 2.0 ENGINES ARE VERY PROBLEMATIC. THE COST FOR MY REPAIR IS $4,800.00 THAT I DON'T HAVE.

I / THE OWNER OF MY 2017 FORD FUSION SE 1.5L HAD A SEIZED ENGINE OCCUR ON MY COMMUTE HOME FROM WORK. WHITE SMOKE BILLOWED AND BREWED OUT MY EXHAUST AS I WAS IN THE RIGHT LANE. I IMMEDIATELY PULLED OVER TO SEE WHAT WAS GOING WRONG AND ALMOST CAUSED A COLLISION FOR THE PERSON BEHIND ME.. AFTER GETTING IT TOWED THE NEXT DAY OFF THE SIDE OF THE HIGHWAY I BROUGHT IT TO A REPUTABLE MECHANIC STATING THAT THIS IS A PROBLEMATIC ISSUE WITH THIS VEHICLE AND MY ENGINE BLOCK FAILED & CRACKED. PROCEEDING THIS, I WENT TO ANOTHER MECHANIC TO GET A SECOND THOUGHT, JUST IN CASE. SAME RESPONSE TO THE ISSUE. APPARENTLY, THIS IS A HUGE ISSUE WITH THE 1.5L. I WAS QUOTED $4,800 TO FIX THIS ISSUE, MONEY I DON'T HAVE LAYING AROUND, MY WARRANTY RECENTLY EXPIRED AND BOTH FRED BEANS OF LANGHORNE & FORD MOTOR COMPANY BOTH TOLD ME TO "POUND SAND" BECAUSE OF THIS ISSUE. THAT THIS WHOLE ISSUE IS ON ME TO BE FIXED. EVEN THOUGH I BROUGHT MY CAR IN FOR THE PROGRAM 19B37 RECALL - WHICH FIXES THE COMPUTER SYSTEM TO "PREVENT" THIS ISSUE." THE VEHICLE HAS BEEN IN AND OUT OF THE LOCAL SHOP FOR CYLINDER MISFIRES, SPARK PLUG FOULS & ENGINE START UP ISSUES. WHICH APPARENTLY ARE LEADING SIGNS TO THE VEHICLE ENGINE BLOCK ISSUE. IT WAS DETERMINED THAT A NEW ENGINE WAS NEEDED AND HAVE FOUND BULLETINS STATING THIS IS DUE TO A MANUFACTURING DEFECT KNOWN BY FORD AS FORD HAD RELEASED THE BULLETINS. THIS DEFECT LEADS TO ENGINE FAILURE AND IS NOTHING CAUSED BY THE DRIVER BUT SOLELY DUE TO THE FACT THAT WHEN CERTAIN ENGINES WERE MANUFACTURED THEY WERE MANUFACTURED INCORRECTLY. SUCH AS THE 1.5L. FORD IS UNWILLING TO PAY FOR ENGINE REPLACEMENT EVEN THOUGH THEY HAVE ADMITTED THIS IS FAULT DURING THE MANUFACTURING PROCESSES IF THE ENGINE IS TO STALL OR SEIZE DURING DRIVING THIS COULD LEAD TO SERIOUS INJURY, ACCIDENT, AND EVEN DEATH. FORD IS NOT RECALLING THIS ENGINE AT THIS TIME. PLEASE RECALL THIS, NOW.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THE VEHICLE FAILED TO START AND WAS JUMP STARTED ON SEVERAL OCCASIONS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE BATTERY WAS REPLACED THREE TIMES BY THE CONTACT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWIRE CONNECTION, F33 AND ACM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED COMMUNICATION NUMBER: SSM 48757110000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 481.

WAS DRIVING ON THE HIGHWAY AT 65 MPH AND LIGHTS POPPED UP ON DASH LOSE OF STEERING STOP CAR SAFELY IN HIGH TRAFFIC AND BASICALLY LOST ALL POWER STEERING AND ABILITY TO CONTROL THE CAR ALMOST CRASHED INTO A SEMI. WITH PREGNANT GIRL IN THE PASSENGER SEAT.

VEHICLE KEEPS RANDOMLY SHOWING A SHIFT SYSTEM FAULT WHEN I GO TO DRIVE AND A PIECE THAT SHOULD CONNECT TO THE TRANSMISSION TO ALLOW THE VEHICLE TO SHIFT INTO GEAR KEEPS DISCONNECTING CAUSING THE CAR TO STAY IN PARK AND THE EMERGENCY BRAKE TO STAY ON.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO FAIRWAY FORD INC (444 US-117, BURGAW, NC 28425) AND WAS DIAGNOSED THAT A NEW SPARK PLUG NEEDED A SPARK PLUG. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS DIAGNOSED THAT COOLANT WAS LEAKING INTO THE CYLINDER AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REJECTED TO BE SERVICE DUE TO THE WARRANTY BEING EXPIRED. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.*DT*DT*TR*JB*DT *TR*DT*JB

BACK IN 2018, 1.3 MILLION FORD FOCUS VEHICLES WERE RECALLED DUE TO A FUEL PURGE VALVE. WHO'S TO SAY THE SAME ISSUE IS STARTING TO OCCUR AGAIN, BUT TO THE FORD FUSIONS? MY 2017 FORD FUSION THAT I PURCHASED 6 MONTHS AGO HAS THIS ISSUE. IT IS A MAJOR SAFETY CONCERN! ON MY WAY TO WORK IN THE MIDDLE OF THE HIGHWAY, DURING MORNING TRAFFIC, MY CAR DECIDES TO TURN OFF CAUSING A ACCIDENT, BUT LUCKILY NOBODY GOT HURT! WHILE I WAS SITTING THERE WAITING FOR THE POLICE TO ARRIVE, I TRIED TURNING IT BACK ON, AND LUCKILY IT DID, BUT SURPRISE SURPRISE NOW WITH THE SERVICE ENGINE LIGHT ON. WHEN I GOT OFF OF WORK MY CAR TURNED BACK ON (STILL WITH THE SERVICE ENGINE LIGHT ON) AND THE SAME ISSUE HAPPENED AGAIN 4 TIMES ON MY WAY BACK HOME. I DROVE ALL THE WAY BACK ON THE RIGHT HAND PASSING LANE BECAUSE THIS IS A SAFETY HAZARD, AND COULD EASILY CAUSE A ACCIDENT AGAIN! WHAT IT DID EXACTLY IS IT STARTS LIKE A HUMMING/VIBRATING NOISE THAT COMES FROM THE DASHBOARD, I COULDN'T PUSH ON MY GAS, TURN MY STEERING WHEEL, AND AUTOMATICALLY GOES DOWN TO 0 MPH, AND ON THE DASHBOARD IT ASKED ME TO PUT THE CAR IN P, AND THEN TURNS OFF. OF COURSE THE WARRANTY THAT I PURCHASED DIDN'T WANT TO COVER IT, AND NOW I HAVE TO PAY $425 TO HAVE THIS FIXED! FORD MOTOR COMPANY NEEDS TO ISSUE A RECALL BEFORE SOMEONE SERIOUSLY GETS INJURED!

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED WHILE DRIVING BELOW 20 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT DROVE THE VEHICLE IN MANUAL STEERING MODE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 14,256.*DT *TR

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT AFTER HIS WIFE PARKED THE VEHICLE AND SHIFTED THE GEAR SHIFTER INTO PARK, THE VEHICLE ROLL BACKWARD. THE CONTACT'S WIFE RE-ENTERED THE VEHICLE AND SHIFTED THE VEHICLE INTO DRIVE HOWEVER, THE GEAR SHIFTER SEIZED IN NEUTRAL. THE CONTACT STATED THAT THE TRANSMISSION SHIFTER CABLE BUSHING HAD DETACHED. A ZIP TIE WAS USED TO ATTACHED THE GEAR SHIFTER AND THE VEHICLE WAS DRIVEN TO HIS RESIDENCE. THE CONTACT STATED THAT HE WAS A CERTIFIED MECHANIC. UNIVERSITY FORD DURHAM (5001 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (919) 682-9171) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

JUNE 1ST 2020 WHILE DRIVING 55MPH ON A HOT DAY WINDOWS DOWN STEREO BLASTING SUDDENLY THE SPEAKERS SCREECH A DEFENING SOUND AND THEN NOTHING .SCREEN DISPLAYS AUDIO OFF AND WON'T TURN ON. NO MUSIC AND THE PART THAT'S DANGEROUS NO GPS PROMPTS (I GET LOST EASILY) THE NEXT DAY ITS COOLER AND IT WORKS AGAIN. OCTOBER 13TH 2020 THE RADIO DISPLAYS AUDIO OFF AND AND IS STILL OFF AS I WRITE THIS COMPLAINT ON A COOL OCTOBER DAY. THIS CAR IS A SAFETY HAZARD AND NOW BASICALLY WORTHLESS WITH OUT A FUNCTIONAL AUDIO SYSTEM. I CANT AFFORD TO TAKE IT TO THE DEALER TO EVEN TRY TO FIGURE OUT THE PROBLEM LAST TIME I WENT FOR A SIMPLE SOFTWARE UPDATE TO ADDRESS ANOTHER PROBLEM WITH THE RADIO IT COST $80.

CHECK ENGINE LIGHT WAS ON INDICATING A MISFIRE IN ENGINE 3. FORD DEALERSHIP RECOMMENDED NEW SPARKPLUGS AND IGNITION COIL. I COMPLETED THE REPAIR, CHECK ENGINE LIGHT DISAPPEARED. AFTER FEW DAYS, THE ENGINE STARTED OVERHEATING SUDDENLY WITHOUT ANY WARNING. I CHECKED THE COOLANT RESERVOIR AND IT WAS NEAR EMPTY. PAID FORD AGAIN TO DIAGNOSE THE PROBLEM, THIS TIME THEY IDENTIFIED COOLANT INTRUSION IN ENGINE 4 CAUSED BY INTERNAL COOLANT LEAK. THE RECOMMENDATION IS A NEW REMAN FORD ENGINE WITH THE ESTIMATE OF $5000.

AFTER 3 YEARS OF OWNING THE CAR AND 81,000 MILES (PURCHASED NEW AND NEVER HAD ANY ISSUES), VEHICLE'S ENGINE BLOCK CRACKED, RESULTING IN COOLANT CONTAMINATION. FORD'S INVESTIGATION SHOWED CYLINDER #2 AND #3 WERE MISFIRING AND OIL WAS LEAKING IN. THE CHECK ENGINE LIGHT, POOR ACCELERATION, AND RUMBLING WHILE IDLING ALL FIRST OCCURRED ON THE HIGHWAY, JUST 2 DAYS AFTER A FORD SERVICE CENTER DID A COMPLETE ENGINE CHECK AND OIL CHANGE. ONCE THE CHECK ENGINE LIGHT STARTED FLASHING AT US AND THE ENGINE WOULDN'T PUSH PAST 2K RPMS, WE IMMEDIATELY PULLED OVER (AS FORD WARNED US THAT FLASHING INDICATED FUEL WAS DUMPING INTO THE ENGINE). THE FORD DEALERSHIP WE TOWED THE CAR TO HAD NO AVAILABILITY TO FIX THE CAR, AS 4 OTHER FUSIONS WITH THE EXACT SAME ENGINE AND ISSUE CAME IN EARLIER THAT WEEK. THAT'S WHEN THE SERVICE MANAGER ACKNOWLEDGED THIS IS A MUCH BIGGER ISSUE THAN WHAT WE BELIEVED WAS A RANDOM BREAK. FURTHER INVESTIGATION SHOWED THAT WE COMPLETED THE RECALL FORD ISSUED (CUSTOMER SATISFACTION PROGRAM 19B37) 8,000 MILES PRIOR TO THE ENGINE CRACKING, WHICH WAS TO REPROGRAM THE POWERTRAIN CONTROL MODULE TO FIX: "COOLANT INTRUSION INTO THE CYLINDER BORES CAN LEAD TO COOLANT LOSS, EXCESSIVE TAILPIPE SMOKE, OR ILLUMINATED MALFUNCTION INDICATOR LIGHTS DUE TO ENGINE MISFIRE AND COULD POTENTIALLY LEAD TO ENGINE DAMAGE". FURTHERMORE, FORD ISSUED TECHNICAL SERVICE BULLETIN 19-2139 THAT ACKNOWLEDGES THIS EXACT ISSUE AND THE WARNING SIGNS TO LOOK FOR, WHICH FORD FAILED TO IDENTIFY DURING THE ENGINE CHECK 2 DAYS PRIOR. IT'S CLEAR THERE IS A DESIGN FLAW OR MANUFACTURING DEFECT IN THE 1.5L ECOBOOST ENGINE FOR 2014-2019 FUSIONS, AND I'M CONFIDENT YOU WILL FIND THOUSANDS OF OTHER OWNERS WHO HAVE EXPERIENCED THE EXACT SAME ISSUE. FORD ACKNOWLEDGED THE ISSUE WITH RECALL 19B37, THOUGH IT'S APPARENT IT DID NOT FIX THE ISSUE. FORD IS JUST TOO CHEAP TO TRULY FIX THE MESS THEY CREATED.

BACKUP CAMERA ONLY PERFORMS ABOUT 50% OF THE TIME THE IMAGE APPEARS DISTORTED OR NOT SHOW AT ALL WHILE THE VEHICLE IS IN REVERSE. THIS HAS BEEN OCCURRING SINCE JULY 2020. THERE IS NEVER ANY SPECIFIC MOMENTS THAT CAUSE THE CAMERA TO NOT PERFORM SUCH AS TYPE OF ROADS DRIVEN DOWN, THE OUTSIDE TEMPERATURES, WEATHER OR TIME OF DAY, IT IS JUST OCCURS SPORADICALLY.

SHIFT DIAL GET STUCK IN PARK, WILL NOT SHIFT OUT OF PARK EVEN WITH THE OVERRIDE, HAVE HAD IT LOOKED AT TWICE, BOTH TIMES THERE WAS "NO PROBLEMS," AND THE SHOP ALWAYS IT WORKS WHEN THE TOW TRUCK DROPS IT OFF. IT HAPPENS ON AND OFF, NEVER GIVES AN ERROR MESSAGE OR THROWS A CODE. COULD BE DRIVING ONE MINUTE, GET HOME, SHUT THE CAR OFF, A COUPLE HOURS LATER GET BACK IN, AND IT DOESN'T SHIFT ANYMORE. IT'S EXTREMELY INCONVENIENT AND CONSIDERING THE FORD DEALERSHIP SAYS "THIS HAPPENS A LOT" I DON'T UNDERSTAND WHY THEY DON'T RECALL THE FAULTY CABLE OR RELAY OR TRANSMISSION OR SHIFT DIAL IF IT HAPPENS ALL THE TIME, BECAUSE AFTER TAKING IT TO 3 DIFFERENT SHOPS, THEY ALL HAVE NO ANSWER TO THE ISSUE, JUST TO "DEAL WITH IT". AND THE FACT THAT THE OVERRIDE DOESN'T WORK IS A BIG PROBLEM. BUT FORD DOES THEIR THING AND I GUESS WON'T RECALL SOMETHING THEY KNOW IS A PROBLEM ON MANY OF THEIR 2017 FORD FUSION SE'S EVEN THOUGH IT'S A SAFETY ISSUE BUT I GUESS THAT'S FORD, MORE ABOUT PUMPING CRAP CARS OUT THAN THEY ARE WORRIED ABOUT MAKING THEM SAFE WHEN THE SAME PROBLEM OCCURS ON MULTIPLE 2017 FORD FUSIONS.

VEHICLE CODES STARTED TO APPEAR ON THE DASHBOARD ( TEMP LIGHT, ENGINE LIGHT, BATTERY LIGHT) WARNING SIGNS ALSO APPEARED ( OVERHEATING IN ENGINE ) ENGINE COOLANT STARTED TO DECREASE NO LEAK WAS DETECTED. IT WAS TAKEN TO A MECHANIC TO GET EVALUATED AND THEY CAME TO THE CONCLUSION THAT IT WAS LEAKING INTERNALLY INTO THE CAR WHICH CAUSED OTHER ISSUES. THIS CAR WAS PURCHASED FEBRUARY 2020 SO 8 MONTHS LATER THE CAR HAS COMPLETELY CRASHED. WHITE SMOKE IS ALSO EXPELLING FROM THE VEHICLE EXHAUST. THE SPARK PLUGS ARE BURNING UP THEY WERE REPLACED APPROXIMATELY 8 DAYS AGO AND THEY ARE COMPLETELY BURNED WHITE.

CHECK ENGINE LIGHT CAME ON WITH 3 CODES P051B PERTAINING TO THE CRANKCASE PRESSURE SENSOR, UPON FURTHER INVESTIGATION I'VE NOTICED THAT THE 1.5L ECOBOOST 2017 FORD ESCAPE HAS A RECALL BUT NOT THE 1.5L ECOBOOST 2017 FORD FUSION, THE SYSTEM FAILED TO NO FAULT OF MY OWN. RECALL NEEDED DUE TO FAULT OF FORD MANUFACTURING/EQUIPMENT. I NOTICED THE CHECK ENGINE LIGHT TURNED ON DURING ONE OF MY DAILY COMMUTES BACK HOME FROM UNIVERSITY.

I WAS DRIVING HOME ONE NIGHT ON GORDON DR IN RUSTON, LOUISIANA WHEN AN ANIMAL ENTERED THE ROAD SO I STEERED TO THE LEFT TO AVOID THE ANIMAL AND SUDDENLY LOSS CONTROL OF STEERING. THIS CAUSED ME TO CRASH INTO A DITCH WITH A CEMENT DRAIN. MY CAR PROCEEDED TO DRAG ON THE GROUND SO I DID NOT DRIVE IT AND REPORTED IT TO INSURANCE AND IT WAS DECLARED TOTALED.

BRAKE FAILURE! BRAKE HOSE AT PASSENGER FRONT TIRE BURST AT 55,000 MILES. HOSE FAILURE AT CONNECTION. DEALER / FORD REFUSED WARRANTY ALTHOUGH THIS IS A KNOWN PART FAILURE. DRIVING ON HIGHWAY AT 65 MPH, BRAKES FAILED TO WORK, DROVE INTO MEDIAN AND BRAKE FLUID POURED OUT INTER RIGHT FRONT TIRE.

I WAS IN A THE MIDDLE OF A DRIVE THRU AND I PUT MY CAR IN PARK AND ENGINE LIGHT CAME ON, MY GEAR SHIFTER WAS FLASHING IN ALL THE GEARS AND ON THE DASH IT WAS SAYING SHIFT SYSTEM FAULT SERVICE REQUIRED. I COULDN'T PUT IT IN ANY GEAR. IT WOULDN'T START UNTIL SOME GUY CAME OVER AND SAID THE SAME THING HAPPENED TO HIS FORD FUSION. HE KNEW HOW TO GET IT BACK IN PARK AND SHOWED ME WHAT HAPPENED. HE HAS SAID THAT THERE WAS A RECALL FOR THAT PART.

WHILE DRIVING MY 2017 FUSION 2.0 ECO BOOST WITH 77,000 MILES THE "SERVICE ENGINE SOON" LIGHT CAME ON.THE LIGHT WENT OFF A FEW DAYS LATER BUT I HAD ALREADY MADE A SERVICE APPOINTMENT AT THE DEALER WHERE I HAD PURCHASED IT BRAND NEW. THEY'VE ALSO DONE ALL OF THE ROUTINE MAINTENANCE. THEY SAID IT JUST NEEDED NEW SPARK PLUGS AND INJECTORS CLEAND, SO THEY DID THE WORK AND CHARGED ME $400. AFTER I GOT THE CAR BACK 2 DAYS LATER THE LIGHT CAME BACK ON, I RETURNED THE CAR TO THEM. IT'S 2000 MILES OVER THE EXTENDED WARRRANTY I PURCHASED. AFTER THEY HAD IT A FEW DAYS THEY DETERMINED IT HAS COOLANT LEAKING INTO CYCLINDER NUMBER 1. THE REPAIR WAS $6,236.92 TO FIX. I WAS ABLE TO PERSUADE THE DEALERSHIP INTO HAVING THE EXTENDED WARRANTY COMPANY PAY HALF. MY PART WAS $3236.92

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE POWER TRAIN AUTOMATIC TRANSMISSION TORQUE CONVERTOR FAILED. THE CONTACT STATED WHILE DRIVING 62 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE STARTED TO SHUDDER AND JERK. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND STARTED TO JERK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED TO TAKE THE VEHICLE TO A FORD DEALER THAT THERE WAS A RECALL ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO DICK SMITH FORD OF COLUMBIA LOCATED AT 7201 GARNERS FERRY RD, COLUMBIA, SC 29209, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,063.

MY 2017 FORD FUSION WAS GOING TO DEALER FOR ITS 75,000 SERVICE AND TO UPDATE THE SOFTWARE WHICH WAS INCLUDED IN THE RECALL. I TOLD THEM ENGINE LIGHT HAD JUST COME ON .. THEY DIAGNOSED IT AS COOLANT IN THE ENGINE AND IT HAD RUINED THE ENGINE $6200 TO FIX IT I HAVE REPEATEDLY CALLED FORD FOR ASSISTANCE FOR THE DAMAGE RELATED TO THIS RECALL AND NOW THEY TELL ME THEY CANNOT HELP ME OUT .. IT IS MY PROBLEM THIS IS A THREE YEAR OLD CAR THAT I WISH I HAD NOT HAD FIXED AS I WAS CONFIDENT THAT FORD BEING THE GOOD OLD AMERICAN COMPANY THAT IT IS WOULD DO THE RIGHT THING AND BE TRUTHFUL AND STAND UP AND HELP ME OUT WITH A PROBLEM THAT IS CLEARLY THEIRS PLEASE HELP ME OUT I CANNOT AFFORD THIS AND IT'S PLAIN WRONG AND UNFAIR THAT I AS A LAW ABIDING CITIZEN HAS TO COVER THIS MISTAKE BY FORD T

I WAS DRIVING ABOUT 10 MINS AWAY FROM MY HOUSE, IN THE CITY AS I APPROACHED A RED LIGHT MY CAR SHUT OFF. IT STOPPED WHILE I WAS IN MOTION , I COULDN'T BRAKE, THERES WAS NOTHING COULD DO BUT JUST LET THE CAR STOP ON ITS OWN. THE BATTERY LIGHT STARTED TO FLASH, THE WRENCH LIGHT CAME ON. I TURNED THE CAR OFF, THEN BACK ON, AND IT DIDNT START. SO I TRIED AGAIN, AND THE CAR STARTED, I WAS ALE TO MAKE IT HOME SAFE. BUT THIS IS A HAZARD, I HAD CHILDREN IN THE CAR, I WILL LIKE THIS CAR TO BE RECALLED. I SAW IN 2017 IN JULY ABOUT FIVE THOUSANDS 2017 FORDS WERE RECALLED FOR THIS REASON. IM SCARED AND DONT KNOW WHAT TO DO!

ENGINE COOLANT LEAKED INTO MULTIPLE CYLINDERS AND THE ENGINE NEEDS TO BE REPLACED. APPARENTLY THIS IS A DESIGN FLAW AND HAS BEEN KNOWN BY FORD FOR MANY YEARS AND HAS NOT BEEN RECALLED. THIS IS THE ECOBOOST ENGINE IN A 2017 FORD FUSION PLATINUM. NOW THE ENGINES ARE ON BACK ORDER SO IT WILL TAKE MANY WEEKS TO GET REPLACED. THE WARRANTY ONLY COVERS A RENTAL CAR FOR 10 DAYS.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE TORQUE CONVERTER WAS NOT WELDED PROPERLY AND CAUSED THE VEHICLE TO GO INTO LOCK MODE WHILE DRIVING AT AN UNKNOWN SPEED. THE CONTACT STATED THAT THE REFER TO OWNERS MANUAL LIGHT ILLUMINATED. THE CONTACT CALLED AN UNKNOWN FORD DEALER, LOCATED IN UNION, NEW JERSEY AND WAS TOLD THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER DAVID WILSON'S VILLA FORD LOCATED AT 2550 N TUSTIN ST, ORANGE, CA 92865, (714) 509-5615, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 55,000.

2017 FORD FUSION. CONSUMER WRITES IN REGARDS TO DEFECTIVE BATTERY. *LD THE CONSUMER STATED SINCE THE PURCHASE OF THE VEHICLE THE BATTERY HAS DIED A TOTAL OF 7 TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR 4 TIMES. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. *JS

MY VEHICLE START STALLING THE CHECK ENGINE LIGHT CAME ON AND THEN THE CAR SLOWED DOWN AND WOULDN'T GO OVER 25MILES ON THE INTERSTATE AND I ALMOST GOT HIT BY OTHER VEHICLES TRYING TO PASS ME. I WAS CLOSE TO THE FORD DEALERSHIP SO I DECIDED TO GO THERE. NOT LONG AFTER THE TEMPERATURE GAUGE STARTS TO GO UP. ONCE L ARRIVED AT THE FORD DEALER WHERE I ALWAYS GO FOR THE MAINTENANCE OF MY VEHICLE AND AFTER 3HRS I WAS ASKED IF THEY COULD KEEP MY CAR OVERNIGHT TO DO A COOLANT CHECK. I SAID YES AND THE NEXT DAY I WAS TOLD THAT THE CODE 301 WAS A SPARK PLUG THAT NEEDED TO BE CHANGED BUT THAT WASN'T THE PROBLEM. I HAVE A COOLANT LEAK AND ITS LEAKING IN MY ENGINE AND THAT IS THE PROBLEM. OVERALL I NEED A NEED ENGINE AND THE CAR IS ONLY 2 1/2 YEARS OLD. FORD WOULD NOT HELP WITH THE PROBLEM.

HAD A CHECK ENGINE LIGHT COME ON ON MY 2017 FORD FUSION SE WITH ONLY 61,000 MILES AND THERE WAS A MISFIRE ON THE FIRST 1000 REVOLUTIONS AND IT WAS ON CYLINDER 2. IT WAS UNDER WARRANTY AND I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT COOLANT GOT INTO THE CYLINDER AND IT CAUSED MAJOR ENGINE DAMAGE AND I NEED A NEW ENGINE. I WILL GET A REFURBISHED ONE FOR MY $100 DEDUCTIBLE BUT I THOUGHT I SHOULD GET A BRAND NEW ONE. ECOBOOST ENGINES ARE GARBAGE. ONE AND DONE WITH THOSE. ILL NEVER BUY A FORD WITH AN ECOBOOST ENGINE AGAIN. TOYOTA IS MUCH MORE RELIABLE AND PERFECTS THINGS UNLIKE AMERICAN CAR COMPANIES THAT ONLY CARE ABOUT QUARTERLY SALES. I WONT GET MY CAR FOR 2 TO 6 WEEKS THEY SAID BUT DID GET A LOANER CAR. IM GOING TO TRADE THAT IN ASAP

NOTHING YET HAPPENED, I TOOK IT TO THE DEALERSHIP A DAY AFTER I BOUGHT IT BECAUSE OF WHAT THEY CALLED A 'GHOST' CHECK ENGINE LIGHT THAT WOULD POP ON FOR A FEW SECONDS AND THEN WENT AWAY. I ALSO REALIZED THE CAR IS NEEDING A FREQUENT REFILL FOR COOLANT.

2017 FORD FUSION 71,000 MILES, COOLANT LEAK INTO CYLINDER 3. MANY FORUMS STATING SAME PROBLEM IN FUSIONS AND FORD EDGE. RESULTING IN NEW ENGINE PURCHASE OR $8K REPAIR. WHILE THE VEHICLE WAS IN MOTION I NOTICED POWER LOSS. FORD WOULD NOT HELP IN ME IN ANY WAY FINANCIALLY OR WAVING ANY FEE.

COOLANT GOT INTO THE CYLINDER DUE TO A KNOWN ISSUE WITH THIS MOTOR. A SOFTWARE UPDATE WAS OFFERED TO TRY AND PREVENT THE PROBLEM BUT THE DAMAGE HAD ALREADY BEEN DONE. THE CAR HAS 65000 MILES AND IS 5000 OVER THE WARRANTY. FORD WAS CONTACTED BY MYSELF AND THE LOCAL FORD DEALER AND THEY WILL NOT HELP AT ALL. THE CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO THE LOCAL GARAGE AND THEY CHANGED THE SPARK PLUGS AND THEN AT AROUND 60000 MILES THE LIGHT KEPT COMING ON AND OFF. AFTER ABOUT A WEEK THE CAR STARTED SHAKING REALLY BADLY UPON START UP. THE SOFTWARE UPDATE WAS ISSUED AND I TOOK IT TO THE FORD DEALER AND THEY SAID IT IS A KNOWN ISSUE WITH THIS MOTOR AND FORD HAS YET TO OFFER A RECALL.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THERE WAS A KNOCKING IN THE ENGINE. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO RED MCCOMBS FORD LOCATED AT 8333 I-10, SAN ANTONIO, TX 78230, WHERE IT WAS DIAGNOSED THAT COOLANT LEAKED INTO THE CYLINDER AND CAUSED THE ENGINE MISFIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

THE CAR DROVE AS EXPECTED UNTIL AROUND 80K MILES. THEN THE CHECK ENGINE LIGHT DISPLAYED WITH THE CODE: P0302. THIS SHOWS A MISFIRE ON CYLINDER #2. THE CARS COOLANT WAS RECENTLY REFILLED AND UPON INSPECTION AFTER THE CHECK ENGINE LIGHT APPEARED, THE COOLANT RESERVOIR WAS AGAIN EMPTY. THE CAR WAS KEPT UP ON MAINTENANCE AND DIDN'T SHOW ANY SIGNS OF MALFUNCTION PRIOR. I LATER FOUND OUT THAT COOLANT IS LEAKING INTO THE CYLINDER, CAUSING IT TO MISFIRE. THE CAR PROMPTED ME TO PULL OVER AND STOP THE ENGINE BECAUSE THIS ISSUE WAS MAKING IT OVERHEAT. THE CAR REMAINS PARKED IN THE DRIVEWAY AS IT IS TOO FRAGILE TO DRIVE.

I PURCHASED THE CAR ON OCTOBER 21ST OF 2019. I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR BASICALLY SENSE PURCHASING IT. I BOUGHT THE CAR WITH 54,000 MILES. I WAS UP TO ABOUT 74,000 WITH THE NEED TO REPLACE A MOTOR. I DID SO, BEFORE I REPLACED THE MOTOR THE BATTERY LIGHT WAS ON. I CHANGED THE ALTERNATOR BELIEVING THAT WOULD BE THE ISSUE, I ALSO REPLACED THE BELT WITH IT THINKING I MIGHT AS WELL. STILL BATTERY LIGHT WAS ON. SO I EVEN WENT AND CHANGED THE BATTERY AND STILL A BATTERY LIGHT. I HAVE DUMPED NOTHING BUT MONEY INTO THIS CAR SENSE PURCHASING IT. I HAVE BEEN READING NOTHING BUT ISSUES WITH THESE 2017 FORD FUSIONS ANS BELIEVE FORD NEEDS TO BE HELD ACCOUNTABLE FOR THIS BECAUSE SO MANY OTHERS ARE EXPERIENCING THESE ISSUES AND NOW I BELIEVE THE ECM IS GOING TO BE REPLACED. I BOUGHT THIS CAR THINKING A NEW CAR WOULD BE A GOOD INVESTMENT FOR MY FAMILY AND TO GO BACK AND FOURTH TO WORK WHICH HAS BEEN NOT THE CASE. I HAVE HAD OLD WAR HORSE TRUCKS WITH OVER 200K MILES RUN AND DRIVE BUT KNEW THEY WOULD NEED TO UPGRADED TO A NEWER FAMILY CAR. I REALLY DO NOT THINK FORD IS TAKING ACCOUNT FOR THE REAL ISSUES THEY ARE HAVING WITH THEIR NEW VEHICLES THEY ARE SELLING TO THE PUBLIC WHO ARE TRYING TO MAKE A LIVING AND WITH CONSTANT ELECTRICAL PROBLEMS THAT JUST ISN'T RIGHT. BASIC MAINTENANCE IS UNDERSTANDABLE BUT TO HAVE ALL OF THESE ISSUES JUST SEEMS UNACCEPTABLE.

TURNED CAR ON AND IMMEDIATELY RECEIVED THE SHIFT SYS FAULT SERVICE REQUIRED WARNING. CAR WOULD NOT GO INTO GEAR AS WELL AS THE PARKING BRAKE WOULD NOT GO OFF. ATTEMPTED TO UTILIZE THE KEY HOLE IN THE CENTER CONSOLE, DID NOT ASSIST AT ALL. TOW TRUCK MOVED CAR TO THE HOUSE FOR US. THE CAR WAS STATIONARY DURING THE ATTEMPTING TO MOVE INTO DRIVE.

MY 2017 FORD FUSION SE IS EXPERIENCING A P0301 ENGINE CODE ALONG WITH MAJOR COOLANT LOSS. THE ERROR CODE RELATES TO AN ENGINE MISFIRE IN CYLINDER 1. THERE IS ALSO WHITE SMOKE COMING FROM THE EXHAUST. THE CAR WAS PURCHASED IN MARCH OF 2018 AND HAS 69,000 MILE ON IT. UPON STARTING THE CAR IDLES VERY ROUGH FOR ABOUT 10 SECONDS AND THEN SMOOTHS OUT. THE GAS MILEAGE HAS BEEN VERY POOR AND I HAVE BEEN GETTING HIGH ENGINE TEMP ALERTS AS WELL. I TOOK THE CAR TO BRANFORD FORD IN BRANFORD CT. THEY DIAGNOSED THE ISSUE AND TOLD ME THERE IS COOLANT LEAKING INTO CYLINDER NUMBER 1 AND THE ONLY WAY TO CORRECT THE ISSUE IS TO REPLACE THE ENGINE. MY CAR IS OUT OF WARRANTY AND THE COST TO REPLACE IS $5700.00!! THIS A 2 1/2 YEAR OLD CAR THAT NEEDS AND ENGINE REPLACEMENT?!? I DID A TON OF RESEARCH ON THIS ISSUE AND FOUND THAT THERE ARE OTHER PROBLEMS JUST LIKE THIS, SOME IN WARRANTY AND SOME NOT. FORD DID HAVE A RECALL ON THE 1.5 LITER ENGINE FOR THE EXACT SAME ISSUE. APPARENTLY THERE IS NO CURRENT RECALL OR WARRANTY EXTENSION FOR THIS PROBLEM, SO BASICALLY I AM BEING TOLD I AM STUCK WITH THE BILL. I AM LOOKING FOR ASSISTANCE FROM FORD TO REPLACE THIS ENGINE AT NO COST TO ME AS THIS IS A KNOWN ISSUE AMONG THE CONSUMERS BUT THERE HASN'T BEEN "ENOUGH" DOCUMENTATION TO WARRANT ACTION BY THE MANUFACTURER. THANK YOU , [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND ATTEMPTING TO DRIVE, THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO BOB GILLINGHAM FORD (8383 BROOKPARK RD, PARMA, OH 44129, 216-539-9191) HOWEVER, A DIAGNOSTIC TEST WAS STILL PENDING. THE CONTACT WAS CONCERNED ABOUT A POSSIBLE SHIFTER CABLE DETACHMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,100.

THE AIRBAG SIGN KEEPS ON WITHOUT ANY REASON. I'VE SEEN THERE IS RECALL FOR AIRBAG (TAKATA) ISSUE. 2012-2016. MY CAR IS MANUFACTURED IN 2016 AND REGISTERED IN 2017. THEY SAID ITS 2017 MODEL.

CAR KEPT GIVING US A FLAT CODE FOR GEARS....SAYING TRANSMISSION WASNT IN PARK.CAR WOULDNT START OR SHIFT GEARS...THIS HAPPENED AS WE WERE DRIVING THE CAR

I WAS BACKING OUT OF MY DRIVEWAY FROM MY CAR ALL OF SUDDEN STOPPED, AND SHIFTED BACK TO PARK. MAINTENANCE LIGHT WAS ON AND MESSAGE SAID SHIFT SYSTEM FAULT. I TURNED OF MY CAR AND BACK ON SAME THING, TRIED THE MANUAL OVERRIDE IT DID THE SAME THING. TOW TRUCK ENDED UP DRAGGING MY CAR ON TO THE TOW TRUCK BED. I HAVE A VIDEO OF IT DOING IT.

CAR BEGAN LOSING POWER UPHILL, AND EVEN PUSHING THE GAS PEDAL TO THE FLOOR DID NOT HELP. HIGH PRESSURE FUEL PUMP WAS REPLACED AT A FORD DEALERSHIP, BUT THE PROBLEM CONTINUED, AND GOT WORSE. EVENTUALLY HAD TO BE TOWED TO ANOTHER DEALERSHIP, WHERE THEY FIXED THE PROBLEM ENOUGH TO GET HOME, ALTHOUGH HILLS REMAINED AN ISSUE (CRUISE CONTROL WAS SET TO 70, AND EVEN THE SMALLEST HILL WOULD CAUSE THE CAR TO SLOW TO AROUND 40-45 MPH). CAR CURRENTLY IS SITTING IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. IT MIGHT STALL OUT IN TRAFFIC.

COOLANT LEAK ENGINE, NEEDS NEW ENGINE. THE CAR HAS 83,000 MILES ON IT. *TR

IN HEAVY RAIN, THE HIGH SPEED OF THE WIPERS IS WAY TOO SLOW... MAKING IT UNSAFE TO SEE EVEN WHEN PRUDENCE OF SLOWING DOWN AND/OR POSSIBLY CONSIDERING PULLING OVER. ONE CANNOT SEE SAFELY ENOUGH TO SEEK A PULL OVER SPOT DURING THE IMMEDIACY OF THE SITUATION.. THUS ONGOING TRAVEL IS THE ONLY OPTION. WIPERS BLADES ARE GOOD. WINDSHIELD IS CLEAN. RAIN SHEETING / BLURRING OF VISION HAPPENS BECAUSE WIPERS AREN'T ABLE TO MOVE FAST ENOUGH

MY CAR WAS PURCHASED ABOUT 1 1/2 YEARS AGO AS A CERTIFIED PREOWNED FROM SHEEHY FORD IN ASHLAND, VA. SINCE THEN THE BATTERY HAS BEGUN DRAINING FOR NO REASON WHEN THE CAR IS SITTING STILL. I WENT TO LEAVE WORK A FEW MONTHS AGO AND THERE WAS NOTHING LEFT ON IN THE VEHICLE. WHEN I GOT IN TO GO HOME I WAS UNABLE TO START MY VEHICLE. THIS HAPPENED AGAIN TO ME LAST WEEK AFTER MAKING A TRIP TO GA TO VISIT FAMILY. I WAS UNABLE TO DRIVE BACK TO VA FROM GA WITHOUT PURCHASING ANOTHER BATTERY. MY UNCLE WHO WORKS ON VEHICLES, HOOKED MY FUSION UP TO A DIAGNOSTIC MACHINE AFTER TAKING OUT VARIOUS FUSES AND THE CAR STILL HAD A VERY HIGH DRAIN ON MY BATTERY. I HAVE RESEARCHED THIS ON THE INTERNET AND IT SEEMS TO BE A STANDING ISSUE WITH SEVERAL FORD FUSION OWNERS. FORD NEED TO ISSUE A RECALL AND FIX THIS ISSUE. HAVING DRIVERS STRANDED ON THE ROAD IS NEVER GOOD. IF I COULD I WOULD RETURN THIS VEHICLE BACK TO THE DEALERSHIP AND PURCHASE ANOTHER VEHICLE NOT FROM FORD. *TR

I HAVE A 2017 FUSION REMOTE START AND I'VE BEEN TOLD I NEED TO REPLACE MY ENGINE DUE TO COOLANT LEAKING INTO THE CYLINDERS/ENGINE.CAR STALLS ON THE HIGHWAY AND WON'T GO OVER 20 MILES THEN IT KICKS BACK UP. SMOKE COMING OUT OF TAIL PIPE

WAS GOING TO LEAVE WORK IN APRIL AND MY FUSION COULD NOT START. BOUGHT AND REPLACED MY BATTERY. TRAVELED TO GA TO VISIT A FAMILY MEMBER. WENT TO DRIVE TO THE STORE TO PICK UP SOME GROCERIES AND AGAIN MY FUSION WILL NOT START. HAVE TO BUY YET ANOTHER BATTERY. FORD PLEASE FIX THIS ISSUE!!! *TR

SERVICE ADVANCED TRACK NOT WORKING STATIONARY. *TR

INTERNAL COOLANT LEAK IN 2.0L FORD FUSION SE ECOBOOST CAUSED MY CAR'S ENGINE TO LOCK WITHOUT WARNING. NO START. CURRENTLY, THERE EXISTS PROGRAM 19B37 FOR 1.5L. MY 2.0L FORD FUSION SE ECOBOOST PRESENTED THE EXACT INTERNAL COOLANT LEAKAGE PROBLEM AS THAT OF THE 1.5L THAT IS PRESENTLY ON RECALL. MY PREVIOUS SPARK PLUGS CONFIRM THAT COOLANT HAS LEAKED INTO THE ENGINE OF MY CAR. ALSO, A COOLANT PRESSURE TEST WILL REVEAL COOLANT LEAK IS INTERNAL IN MY CAR. BIG STAR FORD CONFIRMED THAT MY ENGINE IS LOCKED AND THAT IT WILL NEED TO BE REPLACED. THEY DON'T WANT TO PAY FOR DAMAGE. I'M A PREVENTIVE MAINTENANCE OWNER AND ONLY BUY OEM PARTS. I ALSO HAVE AN ENGINEERING BACKGROUND. THIS INTERNAL COOLANT ISSUE IS CLEARLY A MANUFACTURER'S DEFECT. BECAUSE THE ISSUE STEMS FROM AN INTERNAL COOLANT LEAK CAUSING ENGINE FAILURE, 2.0L SHOULD BE INCLUDED IN THE PROGRAM 19B37 RECALL. IT IS THE RIGHT THING TO DO. ON A SIDE NOTE, I HAD PREVIOUSLY TAKEN MY CAR TO BIG STAR FORD BECAUSE THERE WERE PROBLEMS WITH THE PCM. TIRES WERE SHOWING TO BE DEFLATING AS I DROVE ON THE FREEWAY. I IMMEDIATELY STOPPED AT THE NEAREST TIRE SERVICE COMPANY AND THEY CONFIRMED THAT IT WAS A COMPUTER GLITCH. BIG STAR FORD REINSTALL THE PCM SOFTWARE AT THE COST OF MY DEDUCTIBLE. NHTSA, WE 2.0L OWNERS NEED YOUR HELP! PLEASE INVESTIGATE AND INCLUDE 2.0L TO THE EXISTING PROGRAM 19B37. I PERSONALLY HAVE EVIDENCE TO PROVE THAT AN INTERNAL COOLANT LEAK CAUSED MY ENGINE TO LOCK. A COOLANT PRESSURE TEST WILL ALSO REVEAL THE COOLANT LEAK IS INTERNAL. PLEASE HELP GET 2.0L INCLUDED IN THE CURRENT RECALL PROGRAM 19B37. *TR

BATTERY CONTINUES TO DRAIN AND VEHICLE CONTINUES TO NOT START. THE VEHICLE WAS DEAD TWICE IN OCT AND NOV. IN DECEMBER BATTERY REPLACEMENT. HAS BEEN TO DEALERSHIP 2 MORE TIMES SINCE WITH DEAD BATTERY. THE PROBLEM DOES NOT WANT TO BE FIXED BY FORD. THEY CONTINUE TO JUST JUMP IT AND SAY IT'S OK. *TR

WHEN REENTERING THE CAR AFTER A GROCERY SHOPPING TRIP, THE REAR PASSENGER DOOR WOULD CLOSE BUT NOT LATCH. THE CATCH FOR THE LATCH MOVES FREELY BUT SEVERAL ATTEMPTS TO SECURE THE DOOR FAILED. MY HUSBAND TRIED SEVERAL TIMES TO SECURE THE DOOR SO WE COULD LEAVE THE PARKING LOT AND DRIVE HOME. ULTIMATELY, BECAUSE IT IS A HOT, SUNDAY AFTERNOON, HE OPTED TO SIT IN THE REAR PASSENGER SEAT AND MOVED OUR TEEN DAUGHTER TO THE FRONT SEAT SO HE COULD HOLD THE DOOR CLOSED ON OUR DRIVE HOME. WE MADE IT HOME WITHOUT INCIDENT AND HE TRIED SEVERAL MORE TIMES ONCE THE CAR WAS PARKED TO SECURE THE DOOR PROPERLY WITHOUT SUCCESS.

THE ELECTRIC CHARGER THAT PLUGS INTO THE 120V WALL OUTLET IS OVER HEATING ON EVERY CHARGE. STARTED HAPPENING WITHIN THE LAST MONTH. *TR

THURSDAY 6/11/20 ABOUT 7PM I WAS TRYING TO BACK OUT OF THE DRIVEWAY AND THE EMERGENCY BREAK JUST CAME ON AND THE CAR WOULDN'T DRIVE ANYMORE COME TO FIND OUT IT WAS THE SHIFT LINK BUSHING. ALMOST CAUSED ME TO WRECK WITH ONCOMING TRAFFIC DUE TO THE SUDDEN STOP. I TOOK IT TO RUSTY ECK FORD IN WICHITA KS TODAY 6/12/20 AND GOT IT FIXED. THEY MADE MENTION THAT THIS HAS BEEN COMMON WITH OTHER FUSIONS SO I FIGURED I SHOULD REPORT THIS ISSUE TODAY. *TR

STEERING WHEEL IS LOOSE. THIS IS MORE MOVEMENT THAN VIBRATING. IT IS LOOSE WHETHER CAR IS MOVING OR STILL. *TR

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND PARKED THE STEERING WHEEL FELT LOOSE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED SONS FORD AUBURN (2305 S COLLEGE ST, AUBURN, AL 36832, (334) 246-0766) AND INFORMED THE DEALER OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 35,090.

EVEN WHEN TURNING ALL SYSTEMS OFF WHEN SHUTTING THE CAR OFF THE BATTERY WILL DRAIN OVERNIGHT AND WILL NEED TO BE JUMPSTARTED

MY WIFE WAS AT A SHOPPING CENTER. BACKED OUT OF THE PARKING SPOT, STOPPED, THEN TURNED THE SHIFTER TO DRIVE. SHIFT FAULT POPPED UP AND THE WRENCH SYMBOL. DRIVE WAS LIT ON THE SHIFTER KNOB BUT THE CAR WOULDN'T SHIFT OUT OF REVERSE. SHE CYCLED THE IGNITION A COUPLE TIMES AND IT FINALLY WENT INTO PARK AND WOULD SHIFT NORMALLY. *TR

DIFFICULT TO START AFTER REFUELING (UNAFFECTED BY AMOUNT OF FUEL INSIDE TANK); INTERMITTENTLY GRUNTING/VIBRATION SOUNDS COMING FROM FUEL TANK AT RANDOM INTERVALS. HAPPENS WHILE PARKED AND WHILE IN MOTION. CAR HAS ALSO HAD ELECTRICAL-TYPE HUMMING SOUND COMING FROM GEAR KNOB AND DASH SINCE I BOUGHT IT WITH 36K MILES ON IT. *TR

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED OIL ON TOP OF THE HOOD. THE CONTACT WHO WORKS AS AN INDEPENDENT MECHANIC STATED THAT THE TURBO CHARGER LEAKED OIL ONTO THE ENGINE. THE CONTACT CALLED FAMILY FORD (170 YORK RD, CARLISLE, PA 17013, (717) 249-2215) HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED WHILE DRIVING 70 MPH, THE TEMPERATURE GAUGE INCREASED WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT STATED THAT TEMPERATURE GAUGE REMAINED HIGH AS SHE FELT HEAT ON HER FEET. THE CONTACT STATED THAT THE HEATER CORE MALFUNCTIONED AND COOLANT WAS LEAKED INTO THE VEHICLE. THE CONTACT STATED SHE PULLED OVER TO THE SIDE OF THE ROAD AND AT THAT TIME THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT STATED THAT SMOKE ENTERED THE VEHICLE FROM THE AIR VENTS. THE CONTACT HAD THE VEHICLE TOWED TO CROSSROADS FORD OF INDIAN TRAIL (88 DALE JARRETT BLVD, MONROE, NC 28110) WHERE THE VEHICLE WAS DIAGNOSED WITH A HEATING CORE FAILURE. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 42,246.

UPON STARTING THE CAR, THE CAR WAS WITHOUT POWER STEERING AND THE FOLLOWING MESSAGE APPEARED ON THE DASH 'STEERING ASSIST FAULT, SERVICE REQUIRED.' THE CAR WAS IN A STATIONARY POSITION WHEN THIS OCCURRED. THIS IS A SAFETY CONCERN, AS IF THIS WOULD HAVE OCCURRED WHILE DRIVING, AN ACCIDENT COULD HAVE HAPPENED AND THE OPERATOR, PASSENGER AND/OR OTHER PERSONS ON THE ROAD COULD HAVE BEEN SERIOUSLY INJURED, OR WORSE. THE CAR WAS REPAIRED AT A AUTO REPAIR SHOP AND THE RESULT OF THIS ISSUE WAS THAT THE STEERING GEAR, RACK AND PINION, NEEDED TO BE REPLACED, AS IT WAS FAULTY, AND THE CAR NEEDED TO BE REPROGRAMMED. THE TOTAL FOR THIS REPAIR WAS $2,330.88 AND WE WERE INFORMED THIS WAS NOT UNDER WARRANTY. *TR

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS A WRENCH WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE OIL CHANGE WAS PERFORMED HOWEVER, THE FAILURE RECURRED. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 17V427000 (POWER TRAIN) HOWEVER, HER VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.*DT*JB

TRIED TO START CAR. BATTERY LIGHT, ENGINE LIGHT AND POWER TRAIN LIGHT CAME ON. NEVER STARTED. TURNED THE CAR COMPLETELY OFF. WAITED A COUPLE MINS AND TRIED AGAIN. NEVER STARTED AND THIS TIME ALL LIGHTS CAME ON. MADE A TICKING SOUND. DIDN'T TURN OVER EITHER TIME TRYING TO START. WENT TO THE STORE EARLIER IN THE DAY THOUGH, AND EVERYTHING WAS FINE.

CAR STALLED AFTER ACCELERATING MODERATELY HARD INTO TRAFFIC FROM A STOP AND THEN QUICKLY TURNING LEFT INTO PARKING LOT.

WHEN DRIVING THE VEHICLE, AND THERE IS A BUMP RIGHT TIRE SEEMS TO SHAKE, WHEN TURNING TO THE RIGHT I HEAR A SCRAPE. WHEN THE VEHICLE IS ON AND ON PARKING, A RATTLING NOISE GOES OFF.

WE WENT TO A FORD DEALERSHIP AND IT WAS REPORTED TO US FROM A FORD SALESMAN THAT THIS CAR HAS A KNOWN PROBLEM WITH ANTIFREEZE/COOLANT ENTERING THE ENGINE. WE WERE TOLD THAT THIS COULD RESULT IN THE ENGINE SEIZING ABRUPTLY AT ANY TIME. WE HAD BEEN OBSERVING FOR QUITE A WHILE (4 TO 5 MONTHS) THAT THE ENGINE SMOLKED A BLUEISH SMOKE EVERY MORNING.

I BOUGHT MY FORD FUSION USED FROM A DEALERSHIP. I DROVE THE CAR HOME AND PARKED IT IN MY GARAGE. THE NEXT DAY I WENT TO LEAVE AND MY BATTERY WAS DEAD. I THOUGHT MAYBE SOMEHOW I LEFT SOMETHING ON TO I JUMPED IT AND WENT ON. 4 DAYS AFTER I WENT TO A FRIENDS HOUSE AND I DIDN'T DRIVE MY CAR FOR 2 DAYS AND WENT TO LEAVE AND IT WAS DEAD AGAIN WHICH LEADS ME TO BELIEVE THE IS A FAULT OR SOMETHING IS NOT TURNING OFF LIKE IT SHOULD WHEN THE CAR IS SHUT OFF. I HAVE READ THAT OTHERS HAVE HAD THE SAME PROBLEM.

TRANSMISSION NEEDED REBUILT. TORQUE CONVERTER AND VALUE BODY WENT OUT.

COOLANT LEAKING INTO ENGINE. ENTIRE ENGINE WILL HAVE TO BE REPLACED.

INTERNAL COOLANT CONSUMPTION ISSUE CAUSING SPARK PLUG FOULING

CHECK ENGINE LIGHT KEEPS COMING ON SAYING THAT ITS ENGINE MISFIRE IN CYLINDER 2. . MY MECHANIC REPLACED THE SPARK PLUG IT HAPPENED AGAIN, WE REPLACED THE COIL AND IT DID IT AGAIN. FINALLY THEY TOLD ME THAT THE COOLANT WAS LEAKING INTO THE CYLINDER WHICH IS CAUSING A MISFIRE AND THEREFORE HAS ALSO CRACKED THE BLOCK ON THE ENGINE. I GET HOME AND THERE IS A NOTICE FROM FORD. RECALL 19B37 TO REPROGRAM THIS ISSUE. I SCHEDULED THE UPDATE TO BE DONE AND FORD TELLS ME I NEED A NEW ENGINE NOW. I AM WAITING TO HEAR BACK FROM FORD AS TO HOW THEY WILL HELP, SEEING AS THOUGH I JUST BOUGHT THE CAR FROM THEIR DEALERSHIP LESS THAN A YER AGO BUT HAVE NO WARRANTY. THEY TRIED TO CHARGE ME A DIAGNOSTIC FEE AS WELL FOR THIS ISSUE WHICH I REFUSED TO PAY SINCE IT IS PART OF THE RECALL.

WHEN DRIVING THE AIR BAG LIGHT COMES ON AND STAYS ON FOR ABOUT 30 MINUTES.

ENGINE OVERHEATED AND STARTED ON FIRE COMPLETELY DESTROYED . VEHICLE WAS NOT INVOLVED IN ANY ACCIDENT AND WAS RECENTLY 22 DAYS PRIOR COMPLETELY CHECKED OUT BY THE DEALERSHIP FOR A ENGINE COOLANT RECALL.

WHILE MY 2017 FUSION SE WAS IN MOTION I GOT A CHECK ENGINE LAMP INDICATING THAT I HAD A MISS-FIRING CYLINDER AND ANOTHER LAMP TELLING ME "ENGINE COOLANT OVER TEMPERATURE". WHEN THE LAMP COMES ON IT REDUCES ENGINE TORQUE AND VEHICLE SPEED, MAKING THE CAR UNSAFE TO DRIVE BECAUSE IT SLOWS THE VEHICLE TO ABOUT 25 MPH. I TOOK IT TO FORD AND THEY TOLD ME IT WOULD COST $2,500 TO REMOVE THE HEAD TO LOOK FOR COOLANT WAS IN THE CYLINDER, $4,500 TO REPLACE WITH A USED ENGINE. I LATER TOOK THE CAR TO AN INDEPENDENT MECHANIC AND HAD SENSOR FOR ENGINE COOLANT REPLACED. THE CAR SEEM TO DRIVE WITHOUT AN ISSUE, BUT AFTER A WEEK, THE PROBLEM RETURNED AS DESCRIBED ABOVE.

VEHICLE DOESN'T MOVE WHEN PUT INTO GEAR... WHEN TAKEN FOR DIAGNOSTIC, TRANSMISSION CODE POPS UP...

ENGINE CODE SURFACED AND TOLD ME I HAD A MISFIRE. I TOOK IT TO THE SHOP AND WAS TOLD THAT COOLANT HAD LEAKED INTO THE CYLINDER AND I WOULD HAVE TO REPLACE THE ENTIRE ENGINE AND WOULD COST ME $9,300. I CALLED FORD AND EVEN THOUGH THERE ARE RECALLS ON SIMILAR VEHICLES WITH SIMILAR ISSUES, THERE IS NOT A RECALL ON THIS PARTICULAR VEHICLE.

WHILE DRIVING. 17. FORD. FUSHION. CAR SLOWS DOWN WHILE DRIVING. JERKING TOOK IT IN THE DEALERSHIP. THEY KEPT IT A WEEK. TO TELL ME IT HAD TRANSMISSION. PROBLEMS. TORQUE CONVERTERS. AND NEEDED A NEW TRANSMISSION WAS NOT. COVER UNDER WARRANTY I AM FEMALE AND ALWAY DROVE A FORD. CAR. NEVER HAD ANY PROBLEMS.

I WENT TO MY CAR AFTER WORK AND ATTEMPTED TO START IT BUT A SHIFT SYSTEM FAULT ERROR OCCURRED AND THE CAR BEGAN PUTTING THE EMERGENCY BRAKE ON WHEN I TRIED TO SHIFT TO PARK. IT WOULD SAY "SHIFT TO PARK" EVEN WHEN MY KNOB SHOWED THAT THE GEAR WAS IN PARK. IT WOULD ALSO ROTATE THE KNOB BACK TO P EVERY NOW AND THEN WHEN YOU ATTEMPT TO SHIFT INTO A DIFFERENT GEAR.

THERE HAVE BEEN SEVERAL INSTANCES WHERE MY WINDOWS WILL NOT ROLL UP. WHEN I TRY TO ROLL UP THE WINDOW IT AUTOMATICALLY GOES BACK DOWN.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT WHILE STOPPED AT AN INTERSECTION THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE CAR IN PARK TURN THE VEHICLE OFF AND BACK ON WHICH RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO (AUTO GIANTS TEMPLE HILLS 4600 BRANCH AVE, TEMPLE HILLS, MD 20748 (240) 685-2274) WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS REFERRED TO A LOCAL FORD DEALER. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKE LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO HERITAGE FORD 2100 SISK RD, MODESTO, CA 95350, FOR AN OIL CHANGE AND THE CONTACT INFORMED THE DEALER ABOUT THE FAILURE. THE DEALER INFORMED THE CONTACT BRAKE FLUID WAS PUT INTO THE VEHICLE IN ORDER TO REPAIR THE FAILURE. THE VEHICLE WAS REPAIR HOWEVER, A DAY LATER THE FAILURE RECURRED. THE CONTACT MENTIONED THAT A WHOLE CAN OF BRAKE FLUID WAS REPLENISHED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THE BRAKE LINE LEAKED FLUID DUE TO THE TRANSMISSION COMING INTO CONTACT WITH THE BRAKE LINES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

I JUST PURCHASED THIS VEHICLE FROM A PRIVATE DEALER (AMERICAN CAR CENTER IN GA). IN LESS THAN 2 DAYS THE ERROR MESSAGE POPPED UP. THEY WONT FIX THE ISSUE AND FORD WANTS ME TO PAY TO GET IT ON THE COMPUTER TO SEE WHATS WRONG WITH IT. I ONLY HAD THE CAR FOR TWO MONTHS AND NOW I WILL BE OUT OF POCKET! ITS NOT FAIR!!!!!!!!!!!!! SOMEONE NEEDS TO FIX THIS ISSUE!

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN, THE TRANSMISSION STARTED SLIPPING AND THE PARKING BRAKE ACTIVATE SIMULTANEOUSLY. THE CONTACT ALSO INDICATED THAT THE TRANSMISSION TORQUE CONVERTER WAS DAMAGED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER COVERT FORD (11514 RESEARCH BLVD, AUSTIN TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING AT 70 MPH THE VEHICLE OVERHEATED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE SPARK PLUGS, TRANSMISSION, HEAD GASKET, AND ENGINE WERE REPLACED. THE VEHICLE WAS TAKEN TO (CRESCENT FORD 100 OLD WINSTON RD, HIGH POINT, NC 27265 (336) 869-2181) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT A CALIBRATION WAS NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000.

THE SEATBELT HAS CAME APART INSIDE. YOU CAN LOOK INSIDE THE ONE THAT'S BROKEN AND THE GOOD ONE AND SEE THERE IS A PIECE MISSING OR BROKEN.

FORD SYNC 3 "APIM" FAILURE. THE MODULE CONTROLLING THE INFOTAINMENT SYSTEM IN THE CAR FAILED AFTER A SOFTWARE UPDATE TO VERSION 3.0. HAPPENED 7 DAYS PAST AND 6000MI BEFORE WARRANTY EXPIRED WITH FORD UNWILLING TO COVER ANY OF THE COST. AFTER APIM REPLACEMENT BATTERY ALSO FAILED. AFTERMARKET SELLERS OF APIM'S ACKNOWLEDGE HIGH FAILURE RATE ON 1ST GEN (2016-17) APIMS.

I HAVE A 2017 FORD FUSION, PURCHASED 6 MTHS AGO. I WAS STATIONARY IN A PARKING LOT, WHEN I PUT IT IN REVERSE IT IMMEDIATELY THREW ITSELF BACK IN PARK AND GAVE ERROR 'SHIFT SYSTEM FAULT SERVICE SOON'. CYCLED CAR ON AND OFF SEVERAL TIMES WITH THE SAME RESULT. THERE WAS NO PRIOR WARNING OF ANY ISSUES. I AM READING THIS IS HAPPENING TO ALOT OF 2017 FORD FUSIONS. I AM OUT OF WARRANTY, THE DEALERSHIP IS FIGHTING ME ON WARRANTY WHEN I SPECIFICALLY SAID I WOULD NOT BUY IT WITHOUT ONE, AND I CANT AFFORD TO FIX IT. I STILL OWE OVER $14,000 ON THIS CAR AND JUST HAVING IT 6 MTHS I AM VERY DISAPPOINTED. HOPE THIS IS RECALLED!

SINCE I BOUGHT THE CAR IN MARCH OF 2019 IT HAS GIVEN ME PROBLEMS WITH STARTING. IT SEEMS THE BATTERY IS ALWAYS DEAD EVEN WHEN THE BATTERY IS NEW AND THE MECHANIC TELLS ME THE BATTERY IS CHARGED FINALLY TODAY A MECHANIC TOLD ME IT MAY BE THE STARTER. BECAUSE WHEN I TRY TO START IT MOST TIMES IT IS DELAYED OR SOMETIMES IT WON'T START AND I NEED A JUMP . THIS CAR IS ONLY 2 YEARS OLD. WHY AM I HAVING PROBLEMS WITH THE STARTER ? IS THERE A RECALL ON THIS CAR?

WHILE TRAVELING AT APPROX. 32 MPH ON CITY STREET TRAVELING IN A STRAIGHT LINE ENGINE STALLED. 'FULL ACCESSORY POWER ACTIVE' AND ALL THE WARNING LIGHTS LIT UP ON THE DASH. CAR COASTED TO A STOP. ENGINE START TOP BUTTON WAS BLINKING GREEN. PRESSED THE BUTTON. CAR STARTED AND RAN FINE. SECOND INSTANCE OF THIS OCCURRING. FIRST OCCURRENCE @ APPROX. 4000 MI. SECOND (12-24-2019) @ 12,600 MI. ## VIN PASSED ## FORD FUSION SPORT 2017 ##

MY CAR IS JERKING AND THE CHECK ENGINE LIGHT HAS NOT COME ON IT HAS BEEN SINCE JULY AND THEY CAN'T TELL ME BUT IT A RECALL ON THE 2.0 LITER BUT NOT ON MINE FOR A 2.5 TORQUE CONVERTER THAT IS THE PROBLEM AND THE GUY AT FORD PLACE SAID IT WOULD BE 2700 TO FIX I WOULD RATHER RUN IT IN A RIVER WOW

VEHICLE HAS STALLED OUT SEVERAL TIMES WHILE STOPPED IN TRAFFIC. IT TAKES SEVERAL MINUTES TO GET THE VEHICLE STARTED AGAIN. TOOK TO FORD DEALER AND THEY STATED IF THERE IS NO CODE TO READ THEY WOULD NOT BE ABLE TO FIND OUT THE PROBLEM.

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING AND APPROACHING A STOP LIGHT, THE INSTRUMENT PANEL DISPLAYED "AUTO START STOP SHIFT TO (P) THEN RESTART ENGINE". THE CONTACT DID AS INSTRUCTED AND WAS ABLE TO CONTINUE DRIVING. THE CONTACT STATED THAT THE FAILURE RECURRED EACH TIME THE VEHICLE STOPPED AT A STOP LIGHT OR STOP SIGN. THE CONTACT CALLED MIDWAY FORD (2777 SNELLING AVE N, ROSEVILLE, MN 55113, (651) 636-8200) AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. THE CONTACT STATED THAT AT 61,000 MILES, THE THROTTLE BODY WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,115. *LN*JB

77K MILES, SHIFT SYSTEM FAULT WHILE VEHICLE IN USE, TRYING TO CHANGE FROM REVERSE TO DRIVE ON A DOWNTOWN CITY STREET. GEAR SELECTOR KNOB RETURNS TO PARK FROM SELECTING REVERSE, OR DRIVE. FORD FUSION IS NOT OPERABLE AND HAD TO BE TOWED. REVIEWED PREVIOUS INCIDENT REPORTS FOR 2017 MODEL IDENTIFYING PLASTIC BUSHING HOLDING THE SHIFT LINK CABLE TO THE TRANSMISSION FAILING. FORD FUSION MODEL 2016 AND EARLIER RECALLS FOR THE SAME PLASTIC BUSHING FAILURE, ALONG WITH MY WIFE'S 2014 FORD ESCAPE HAVING A RECALL FOR THE SAME PLASTIC BUSHING. WHY DOES THIS DEFECTIVE PLASTIC BUSHING REMAIN IN USE AFTER YEARS OF RECALLS?

MY FUSION ENGINE AUTOMATICALLY TURNS OFF AND DOESN'T WANT TO TURN BACK ON, SHOWING ME A NEEDS NEW BATTERY AND NEEDS SERVICE WARNING. IT TAKES MULTIPLE ATTEMPTS TO RESTART THE CAR TO GET IT BACK ON SOMETIMES TAKING MINUTES. I TOOK IT TO THE MAC HAIK FORD DEALERSHIP SERVICE CENTER TODAY AND THEY TOLD ME THIS WAS NORMAL. AS IF THE CAR TELLING ME IT NEEDS A NEW BATTERY, WHILE THE NEEDS SERVICE WARNING LIGHT COMES ON, AND THEN TURNING ITSELF OFF IS NORMAL. MY CAR IS DYING AT STOP LIGHTS LEAVING ME STRANDED WITH CARS HONKING AT ME AND THEY DIDN'T SEEM TO CARE. THEY TRIED TO GIVE IT BACK TO ME AS IS AND I TOLD THEM TO GIVE IT TO A BETTER MECHANIC AND THEY ARE CHECKING IT AGAIN. I LOOKED ONLINE IN FORUMS AND APPARENTLY THIS IS A COMMON ISSUE AND FORD DOESN'T EVER FIX IT. HTTPS://WWW.F150FORUM.COM/F118/AUTO-STARTSTOP-ERROR-437920/INDEX4/

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CEMENT STRUCTURE. DURING THE CRASH, THE VEHICLE SUSTAINED DAMAGE TO THE FRONT DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. ALSO, THE DRIVER'S SIDE SEAT BELT LOCKING MECHANISM BECAME JAMMED AND THE DRIVER COULD NOT IMMEDIATELY EXIT THE VEHICLE. THE VEHICLE WAS TOWED FROM THE SCENE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. LIBERTY FORD BRUNSWICK (3101 CENTER RD, BRUNSWICK, OH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.

WHEN BACKING FROM A PARKING SPACE, THE VEHICLE WOULD NOT SHIFT TO ANY GEAR OR NEUTRAL. NO WARNING OR INDICATION OF ANY PROBLEM, IT JUST QUIT RIGHT IN THE MIDDLE OF A PARKING LOT. VEHICLE SHIFTER KEPT RETURNING TO PARK AND WOULD NOT MOVE! VERY DANGEROUS. MECHANIC SAID THE SHIFT CABLE BROKE. I SEE ON HERE THAT OTHERS HAVE HAD THE SAME ISSUE AND THERE WAS A RECALL UP TO THE 2017 MODELS. I THINK FORD NEEDS TO RECALL THE 2017 MODELS FOR THE SHIFT CABLE AS WELL BECAUSE IT'S OBVIOUSLY AN ISSUE. CAR HAS 80K MILES. TRANSMISSION WAS REPLACED AT 66K MILES. 2017 FORD FUSIONS ARE AWFUL AND DANGEROUS! DO YOUR CUSTOMERS MATTER, FORD?

I HAVE A 2017 FORD FUSION AND THE SHIFTER CABLE BUSHING CAME APART CAUSING MY CAR TO BE STUCK IN REVERSE. I COULD NOT START MY CAR IN A PARKING LOT BECAUSE THE DASH SHOWED THE CAR WAS IN REVERSE ALTHOUGH THE SHIFTER WAS IN PARK. MY CAR WAS TOWED THROUGH FORD ROADSIDE. I WAS CHARGED FOR THE TOW AND THE REPAIR THROUGH FORD. I WAS TOLD BY FORD CUSTOMER SERVICE THAT NONE OF THIS IS COVERED BY THE RECALL 19S16. CURRENTLY THE RECALL IS FOR 2013-2016 CARS. MY CAR WAS MADE AT THE SAME HERMOSILLO MEXICO PLANT AS THE OTHER CARS WITH THE RECALL. IT WOULD HAVE BEEN MANUFACTURED IN 2016. THIS IS A SAFETY ISSUE AND MY CAR COULD HAVE ROLLED AWAY IN PARK CAUSING INJURY. A NEW PLASTIC BUSHING WAS INSTALLED ON THE SHIFTER CABLE BUT I'M WORRIED IN ANOTHER TWO YEARS THE SAME THING WILL HAPPEN AFTER WEAR.

THE REAR SEATBELTS RATCHET DOWN CONTINUOUSLY CAUSING THE REAR PASSENGERS TO HAVE TO TAKE THEM OFF AND REBUCKLE THEM.

BRAKE ARE NOT WORKING

IF I TURN ON MY ELECTRONIC PARKING BRAKE AND TURN MY CAR OFF BY THE TIME I WAKE UP MY CAR BATTERY WILL BE DRAINED

ERROR MESSAGE ON INSTRUMENT PANEL DISPLAYS "TEMPORARILY LOST COMMUNICATION WITH THE CLIMATE SYSTEM" WHEN THIS HAPPENS THE CLIMATE SYSTEM, RADIO, WINDOWS, AND SEAT CONTROLS STOP WORKING, THIS HAPPENS RANDOMLY AND CAN LAST AS LONG AS A WEEK. MANY OWNERS WITH SEVERAL DIFFERENT FORD MODELS ARE EXPERIENCING THIS PROBLEM AND FORD REFUSES TO ACKNOWLEDGE IT.

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DEPRESSING THE BRAKE PEDAL AND DRIVING UP A HILL, THE PEDAL DEPRESSED TO THE FLOORBOARD AND THE VEHICLE FAILED TO OPERATE WITHOUT WARNING. WHEN THE BRAKE PEDAL FAILED TO OPERATE, THE VEHICLE BEGAN TO ROLL BACKWARDS. THE CONTACT TOOK THE VEHICLE TO RIO VISTA FORD (1010 CA-12, RIO VISTA, CA 94571, (707) 374-6411) WHERE THEY AGREED THAT THE BRAKES WERE FAULTY. THE DEALER REPLACED THE BRAKES UNDER WARRANTY. WHILE DRIVING 40 MPH AND APPROACHING TRAFFIC, THE BRAKES FAILED AGAIN WITHOUT WARNING. AS A RESULT, THE CONTACT CLIPPED THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT'S VEHICLE SUSTAINED FRONT END DAMAGE. THE CONTACT HAD TO PAY A $1,000 DEDUCTIBLE TO THE AUTO BODY SHOP TO REPAIR THE VEHICLE. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER, BUT WAS OFFERED NO ASSISTANCE. THE DEALER STATED THAT THE VEHICLE WAS MEANT TO OPERATE IN THAT MANNER. THE VEHICLE WAS TAKEN TO BIG VALLEY FORD (HIGHWAY M-28, EWEN, MI 49925, 906-988-2323) WHERE THEY WERE INITIALLY UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT THEN TOOK A MECHANIC TO TEST DRIVE THE VEHICLE AND THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED WITH A COMPUTERIZED BRAKING MODULE DEFECT AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNKNOWN.

WHILE DRIVING IN TRAFFIC NEWER STYLE VACUUM PUMP FAILED IN MY 2017 FORD FUSION ALMOST REAR ENDED A TRUCK WHILE DIDNT KNOW WHAT THE PROBLEM WAS TALKED TO A FEW FORD DEALERS THAT TOLD ME IT WOULD BE OVER A WEEK BEFORE I WOULD BE ABLE TO GET MY CAR SERVICED. SO I STARTED TO TEST MY MY PARTS GOT A P0012 AND P0014 CODE AND PINPOINTED A DESTROYED VACUUM PUMP THAT HAD NO SUCTION.BREAKS ASSISTANCE WAS LOST

2017 FUSION IS ONCE AGAIN BACK TO MAKE A SECOND ATTEMPT TO FIND WHY THE BATTERY IS BEING DRAINED. I HAVE PICS OF EACH TIME THAT IT AS COMPLETELY DIED AND I HAD TO RECHARGE THE BATTERY. THE LAST TIME IT WAS SITTING ON MY DRIVEWAY FOR 5 DAYS AND IT COMPETELY DRAINED THE BATTERY. I HAD TO PUT A CHARGER ON IT OVERNIGHT THROUGH THE ENGINE COMPARTMENT AND THEN WHEN I WAS FINALLY ABLE TO GET THE TRUNK THEN I HAD TO RECHARGE THE BATTERY FOR OVER 8 HOURS TO GET THE VEHICLE STARTED. I DO NOT HAVE THE TIME TO TAKE THIS PROBLEM TO THE TO THE DEALER EACH TIME BUT I AM GOING TO TAKE IT IN AGAIN THIS WEEK 9-23-2019 TO SEE IF THEY CAN LOOK INTO WHAT IS CAUSING THIS PROBLEM. IT IS UNBELIEVABLE TO US THAT FORD DOES NOT RECALL THESE CARS.

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH THROUGH A BUSY INTERSECTION, THE VEHICLE SUDDENLY DECELERATED AND STALLED. AFTER TURNING THE ENGINE OFF AND BACK ON, THE "SHIFT SYSTEM FAULTY" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SHIFT CABLE CONNECTOR WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. PIONEER FORD (150 HWY 27 NORTH BYPASS, BREMEN, GA 30110) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2017 FORD FUSION. ON SEVERAL OCCASIONS, WHILE DRIVING BETWEEN 30 AND 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO MANLEY'S BELVIDERE FORD LINCOLN (1800 N STATE ST, BELVIDERE, IL 61008, (815) 544-2138) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT A SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-22298025. THE APPROXIMATE FAILURE MILEAGE WAS 21,108.

MY CAR WILL NOT SAY IN GEAR IT WILL CONTINUE TO GO IN PARK NO MATTER WHAT GEAR IT'S IN. I WAS ON THE CITY STREET WHEN THAT HAPPEN. IT TOOK ME ABOUT 30 MINUTES FOR IT TO DO ANYTHING. ONCE I GOT IT PARKED IT DID IT AGAIN. ON THE SCREEN IT SAID SHIFT SYSTEM FAULT. AT ONE POINT IT WAS STUCK IN REVERSE. THEY ARE TELLING ME IT'S NOT A RECALL ON THAT WHEN IT SHOULD BE. I COULD'VE BEEN DRIVING ON MAJOR HIGHWAY WHEN IT HAD CHANGED GEAR. MY KIDS AND I COULD'VE GOT SERIOUSLY HURT.

THE FORD "SYNC 3" SYSTEM, WHICH SEEMS TO BE THE BRAINS OF NEARLY ALL INTERIOR CONTROLS AND ACCESSORIES HAS BEEN MALFUNCTIONING IN MULTIPLE FORD MODELS FOR A FEW YEARS NOW. THING AFFECTED INCLUDE ALL HVAC CONTROLS, AUDIO CONTROLS, POWER SEATS, WINDOWS, REMOTE START ABILITIES AND MORE. FORD AWARE OF THE MALFUNCTIONS IN CURRENT AND PREVIOUS MODELS, YET THEY REFUSE TO ISSUE ANY RECALL OR TECHNICAL SERVICE BULLETIN. THE DEALERSHIPS INSIST THEY CAN'T DUPLICATE THE ISSUE EVEN AFTER HAVING BEEN SHOWN VIDEOS OF THE CARS MALFUNCTIONS. A QUICK SEARCH THROUGH ONLINE FORD FORUMS WILL THIS ISSUE IS WIDELY EXPERIENCED AND THAT IT'S CLEARLY A MANUFACTURING DEFECT AND FORD SHOULD BE LIABLE.

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE SHIFTED FROM DRIVE INTO REVERSE WITHOUT WARNING AND THE PARKING BRAKE MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO ROBIN FORD INC. (100 N MACDADE BLVD, GLENOLDEN, PA 19036, (610) 586-3600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 76,000.

THE VEHICLE STARTED HESITATING BUT WAS NOT BAD UNTIL THE CAR GEARED DOWN IN TRAFFIC, ALMOST CAUSING AN ACCIDENT. THE TROUBLE INDICATOR WAS A "WRENCH" WHICH INDICATED A POWER TRAIN ISSUE. I GOT THE CAR BACK HOME AND HAD IT TOWED TO THE CAR DEALERSHIP, WHERE THE DIAGNOSIS WAS I NEED A NEW TRANSMISSION FOR A 2017 FORD FUSION, WITH 66,238 MILES. COST OF REPAIR IS QUOTED AT $4875 TO REPLACE THE TRANSMISSION. CURIOUS AS TO HOW A THREE YEAR OLD VEHICLE HAS TO HAVE THE TRANSMISSION REPLACED.

TL* THE CONTACT'S SON OWNS A 2017 FORD FUSION. WHILE THE CONTACT'S SON WAS DRIVING 35 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO SHEEHY FORD (LOCATED AT 10601 MIDLOTHIAN TPKE, RICHMOND, VA 23235, 804-378-3697) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,223.

2017 FUSION IS ONCE AGAIN BACK AT THE DEALER TO MAKE A THIRD ATTEMPT TO FIND WHY THE BATTERY IS BEING DRAINED. EACH TIME 10/DEC/18, 11/JAN/19, AND 18/AUG/19 THE VEHICLE DID NOT START IT WAS PARKED IN OUR GARAGE. IT ALSO TOOK HOURS TO RECHARGE THE BATTERY TO GET IT STARTED TO DRIVE IT BACK TO THE DEALER EACH TIME. IT IS UNBELIEVABLE TO US THAT FORD DOES NOT RECALL THESE CARS.

MY 2017 FORD FUSION HAD A LOW TIRE SENSOR LEAK. UPON AN INITIAL FORD DEALER INSPECTION TO INVESTIGATE THE TIRE LEAK FORD DEALERSHIP REVEALED TO ME THAT MY CAR HAD NO COOLANT LEFT IN IT & ENGINE WAS HEATING UP & WAS DANGEROUS TO DRIVE. FORD CONDUCTED A PRESSURE TEST OF THE ENGINE & I WAS TOLD NEEDED A NEW ENGINE REPLACEMENT. NEEDLESS, TO SAY THIS IS A DANGEROUS SITUATION FOR ME TO DRIVE WITH A DEFECTIVE ENGINE & APPEARS I THE CONSUMER AM OUT OF $24,000 DOLLARS PAID & DEMAND FORD MANUFACTURER RESTITUTION!

I HAVE A 2017 FORD FUSION. MY ISSUE IS THE THE SHIFTER LINK CABLE. THERE IS A LITTLE PLASTIC BUSHING THAT HOLDS THE CABLE TO THE TRANSMISSION THAT ALLOWS YOU TO SHIFT FROM PARK TO NEUTRAL REVERSE AND DRIVE. WELL MINE BROKE AND I'M GLAD IT WAS IN PARK. IF IT WASN'T IN PARK I WOULD HAVE NO WAY TO EVEN GET IT IN PARK NOT ATKEAST BY MYSELF ANYWAY. WHEN I WOULD TRY TO CHANGE GEARS I GOT A WARNING MESSAGE THAT SAID SHIFT SYSTEM FAULT SERVICE REQUIRED! IT TOOK ME FOREVER TO FIGURE OUT WHAT WAS WRONG. AFTER FURTHER DOING MORE RESEARCH I FOUND OUT THAT THE 13-16 FUSIONS HAD THIS ISSUE AND WERE RECALLED. I FOUND THE PART NUMBER FROM FORD WHICH IS DG92-7K340-A. I TOOK IT TO FORWARD AND TOLD THEM THE ISSUE AND THEY SAID THERE WAS A RECALL FOR IT SO I HAVE THEM MY VIN NUMBER AND THEY SAID THAT THERE'S NO RECALL FOR THE 2017 FUSION THAT THEY FIXED THE ISSUE WITH THEM. WELL OBVIOUSLY NOT! THE GUY TRIED TELLING ME I NEEDED TO BUY THE WHOLE CABLE TO FIX IT. WHICH I KNEW BETTER I GAVE HIM THE PART NUMBER AND THEY HAD A BIG BOX OF THE BUSHINGS SITTING ON THE DESK TOOK IT HOME AND FIXED IT IN LIKE 5MIN. I'M GLAD I WAS HOME WHEN IT HAPPENED AND NOT DRIVING BECAUSE IF SO MY VEHICLE WOULDN'T GO INTO PARK OR ANY GEAR FOR THAT MATTER.

DRIVING ON THE HIGHWAY AT LEAST AT 65 MPH, THE CAR IN FRONT OF ME HIT HIS BRAKES AND WENT IN TO A COMPLETE STOP. I DID NOT HAVE TIME TO STOP, I HIT THE CAR, NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SIDE DOOR COULD NOT OPEN BECAUSE THE FRAME OF THE CAR SHIFTED. RIGHT AFTER IMPACT A GUSH OF LIQUID STARTED POURING OUT. IT WAS TAKEN TO THE SHOP TO GET FIXED BUT AFTER A COUPLE OF DAYS THE CAR WAS DEEMED A TOTAL LOSS.

WHILE THE VEHICLE WAS STATIONARY WITH THE BRAKE PEDAL DEPRESSED, THE TRANSMISSION FAILED AFTER TRYING TO GO INTO REVERSE THE GEARS WOULD NOT CHANGE, I ATTEMPTED TO PLACE THE VEHICLE IN THE DRIVE POSITION AND THE GEAR BECAME STUCK IN THE PARK POSITION. THE "SHIFT SYSTEM FAULT, SEE MANUAL" MESSAGE APPEARED.

I HAVE THE 2017 FUSION SPORT 2.7L TWIN TURBO AND I PURCHASED IT NEW. ON MORE THAN 30 OCCASIONS AND AT DIFFERENT SPEEDS THE VEHICLE LOSES ALL POWER WITHOUT WARNING. I HAVE HAD IT TO 2 DIFFERENT DEALERS WHO SAID THERE ARE NO CODES STORED INDICATING THIS HAPPENED AND SINCE THEY WEREN'T ABLE TO REPRODUCE THE ISSUE THAT THERE WAS NOTHING THEY COULD DO TO HELP. I FILED A COMPLAINT WITH FORD CORPORATE BUT THEY CLOSED MY CLAIM SINCE THEY HAD NO INDICATION THIS WAS OCCURING. I HAVE SEEN SEVERAL COMPLAINTS ABOUT THIS EXACT ISSUE BUT YET THEY CONTINUE TO DENY THE PROBLEM. ON A FEW OCCASIONS I WAS ON THE HIGHWAY RUNNING 70 MILES AN HOUR. HOW MANY PEOPLE HAVE TO DIE FOR THIS TO BE ACKNOWLEDGED? THE NHSTA NEEDS TO MAKE FORD STEP UP AND TAKE CARE OF THE PROBLEM. EVERY TIME THIS HAS HAPPENED THE CAR ALSO PUT ITSELF IN PARK BEFORE CAR WAS AT A COMPLETE STOP WHICH CAUSED A HARD JOLT TO THE TRANSMISSION. THIS IS GOING TO DAMAGE THE TRANSMISSION AMONG OTHER THINGS OVER TIME. I PAID $40,000 FOR THIS CAR AND DESERVE TO FEEL SAFE WHILE DRIVING IT ON THE ROAD. WHAT IF THIS WAS HAPPENING TO YOUR FAMILY WOULD YOU JUST IGNORE IT AND MAKE YOUR FAMILY KEEP DRIVING THE VEHICLE KNOWING AT ANYTIME IT COULD LOSE POWER AND CAUSE YOU TO WRECK? HOW COME NOTHING IS BEING DONE ABOUT THIS? MAKE THEM BUY MY CAR OR FIX THE ISSUE SO I DON'T HAVE TO PUT MY LIFE IN DANGER IN ORDER TO GET WORK. I AM A NURSE I SHOULD BE ABLE TO FEEL SAFE DRIVING TO WORK. THIS HAS NOT HAPPENED ONE TIME BUT WE'LL OVER 25-40 TIMES SINCE PURCHASE.

HI I HAVE A 2017 FUSION THAT BEGAN TO STALL AND HAVE ISSUES AT 72,000 MILES. AFTER TAKING IT TO THE MECHANIC THEY DETERMINED THAT A NEW ENGINE WAS NEEDED AND HAVE FOUND BULLETINS STATING THIS IS DUE TO A MANUFACTURING DEFECT KNOWN BY FORD AS FORD HAD RELEASED THE BULLETINS. THIS DEFECT LEADS TO ENGINE FAILURE AND IS NOTHING CAUSED BY THE DRIVER BUT SOLELY DUE TO THE FACT THAT WHEN CERTAIN ENGINES WERE MANUFACTURED THEY WERE MANUFACTURED INCORRECTLY. FORD IS UNWILLING TO PAY FOR ENGINE REPLACEMENT EVEN THOUGH THEY HAVE ADMITTED THIS IS FAULT DURING THE MANUFACTURING PROCESSES IF THE ENGINE IS TO STALL OR SEIZE DURING DRIVING THIS COULD LEAD TO SERIOUS INJURY, ACCIDENT, AND EVEN DEATH. FORD IS NOT RECALLING THIS ENGINE AT THIS TIME. LUCKILY MY ENGINE SEIZED WHILE STOPPED.

I HAVE A GOOD BATTERY AND MY CAR KEEPS ON DRAINING THE BATTERY. THE CAR WAS ONLY DRIVEN 8400 MILES MOSTLY HIGHWAY MILES AND THE ONLY WAY I CAN START IT IS BY JUMPING THE BATTERY.

MECHANIC STATES...POWER CITIC DRAW IS CAUSING CAR TO LOSE POWER AT ANY GIVEN TIME. CAR NEEDS TO BE JUMP STARTED TO RUN; WE JUST PURCHASED THE VEHICLE 3MONTHDS PRIOR FROM DRIVE TIME & WERE NOT AWARE OF THIS PROBLEM. THE VEHICLE IS NOT DRIVABLE.

UPDATE TO COMPLAINT 11229418 POSTED 7/4/19 CAR STAYED IN SHOP FOR A WEEK. REPLACED INPUT SHAFT, FLUID PUMP, FILTER, VALVE BODY, SOLENOID BODY, TORQUE CONVERTER, AND ANY ASSOCIATED GASKETS AND HARDWARE CAR IS GOING BACK TO THE SHOP TOMORROW DUE TO IT SHIFTING HARDER THAN BEFORE. SAFETY PARK FEATURE NO LONGER WORKS EITHER. CAN HEAR HARD SHIFTING WHEN CHANGING FROM PARK, REVERE, AND DRIVE. REVERSE IS THE WORST AND CAR SHAKES WITH EACH GEAR SELECTION. MOVES HARD AS IF I HIT SOMETHING WHEN PLACING INTO PARK.

ON JULY 22, 2019, I ATTEMPTED TO BACK OUT OF A PARKING SPACE, BUT THE CAR WOULD NOT GO IN REVERSE, IT KEPT TURNING BACK TO PARK. THE MESSAGE ON THE DASH SAID SHIFT SYSTEM FAULT, CALL GEICO TO HAVE IT TOWED TOOK 2 HOURS FOR THE TOW TRUCK DRIVER TO GET CAR ON THE TRUCK BECAUSE IT WOULD NOT SHIFT, HE CALLED FORD DEALERSHIP SERVICE DEPT TO SEE IF ANY OF THEM COULD TELL HIM WHAT TO DO, HE TALKED TO (EIGHT) TECHS AND NOT ONE KNEW THE ANSWER, ANYWAYS, THEY TOLD ME THE PROBLEMS WAS WITH THE SHIFT KNOB AND TRANSMISSION AND IT WOULD COST $545 TO REPAIR AND IT IS NOT UNDER WARRANTY. AND EVEN THOUGH THE 2013-2016 FORD FUSIONS HAS A RECALL FOR THE SAME PROBLEM, THEY CAN'T DO ANYTHING ABOUT MY 2017. WHICH IS NOT RIGHT.

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME REALLY LOOSE AND CAUSED THE VEHICLE TO VEER TO THE RIGHT. THE VEHICLE CRASHED INTO A DITCH AND STRUCK A TREE. ALL THE AIR BAGS DEPLOYED EXCEPT THE ONE IN THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE EVERYDAY EVER SINCE THE VEHICLE WAS PURCHASED IN SEPTEMBER OF 2018. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT WAS TREATED FOR BACK PAIN AND RELEASED THE SAME DAY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A BODY SHOP AND THEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

DRIVING CAR ONE DAY AND TURN SIGNALS FAILED TO FUNCTION WHEN PREPARING TO MAKE A TURN IN TOWN. CHECKED FUSES AND BULBS AND ALL WERE GOOD. TRIED THE LEFT TURN SIGNAL AND IT WAS NOT WORKING EITHER. ALSO NOTICED WIPERS AND NONE OF THE STEERING WHEEL CONTROLS WERE OPERATIONAL.

SHIFT SYS FAULT I WAS REVERSING WHEN MY CAR SHIFTED BACK INTO PARK AND WOULD NOT GO INTO DRIVE OR NEUTRAL. WHEN TRIED IT GOES RIGHT BACK TO PARK.

VEHICLE WAS PARKED AND WHEN TURNED ON THE CHECK ENGINE LIGHT CAME ON. WHILE DRIVING AROUND 45 MPH , THE POWER TRAIN LIGHT CAME ON. TOOK VEHICLE INTO DEALERSHIP AND WAS INFORMED I NEEDED A NEW TORQUE CONVERTER. WAITING TO HEAR BACK ON IF THEY HAVE FOUND THE PART, AS THEY COULDN'T THE DAY I TOOK IT IN. VEHICLE ONLY HAS 24K MILES ON IT. I DO NOT KNOW IF THE PREVIOUS RECALL REGARDING THIS PART WAS FIXED OR NOT BECAUSE IT WAS PRIOR TO THE DAY I BOUGHT THE CAR.

SHIFT SYSTEM FAULT

APPROXIMATELY A WEEK AGO I NOTICED MY VEH WAS CUTTING OUT AND LOSING POWER ON SLOW ACCELERATION AROUND 30-40 MPH AS THE GEARS WERE SHIFTING. TOOK THE VEH TO A FORD DEALERSHIP AND THEY SAID THE TRANSMISSION FLUID SMELLS BURNT AND IS DARK. THEY SAID THE CLUTCH IS BREAKING APART AND THEY SAID I NEED AN ENTIRE NEW TRANSMISSION. THE VEH ONLY HAS 66K MILES ON IT.

LOST ALL ELECTRICAL WHILE DRIVING, HEADLIGHTS,ENGINE DIED, ALL AT SPEED ON A BUSY HIGHWAY AT NIGHT.WE HAVE BEEN EXPERIENCING MINOR ELECTRICAL DEFECTS/GLITCHES IN THE PAST MONTH.WINDOWS GOING UP AND DOWN IF YOU TOUCH THE WINDOW SWITCH. DRIVER NEEDS TO REST ALARM EVERY 5 MINUTES AT TIMES..IT JUST HAS SOME SORT OF ELECTRICAL GLITCH.

I AM FILING THIS COMPLAINT FOR MY SISTER (SHE DOES NOT HAVE A COMPUTER) WHO HAS FOUND HER FORD FUSION WITH A DEAD BATTERY SEVEN TIMES, STARTING THREE DAYS AFTER PURCHASE. ON FOUR OCCASIONS IT WAS TAKEN TO THE DEALER FOR SERVICE, THREE OTHER TIMES JUMP-STARTED BY HER NEIGHBOR SO SHE COULD GET TO DOCTOR'S APPOINTMENTS. DUE TO HEALTH PROBLEMS, SHE CANNOT AFFORD TO MISS THESE APPOINTMENTS. APPARENTLY, THIS DEAD-BATTERY ISSUE IS A WIDESPREAD PROBLEM WITH THE FUSIONS. IN JANUARY 2018 FORD ADMITTED THERE IS A BATTERY DRAINING PROBLEM AND INSTRUCTED HER TO HAVE THE PCM REPROGRAMMED (ATTACHMENT 2). IT DID NOT SOLVE THE PROBLEM. THE DEALER CANNOT FIND THE SOURCE OF THE DRAINING. IN HER CASE THE BATTERY WAS FOUND DEAD AFTER SITTING STATIONARY IN EACH INSTANCE. THIS PROBLEM WILL HAPPEN AGAIN AND AGAIN. THE NEXT TIME, SHE WILL FILE A LEMON LAW CASE. FORD SHOULD BE REQUIRED TO RECALL ALL OF THE FUSIONS TO FIX THIS PROBLEM, WHICH SUBSTANTIALLY AFFECTS SAFETY, USE AND MARKET VALUE OF THE CAR.

I HAD TO TAKE MY VEHICLE TO THE NEAREST FORD DEALERSHIP YESTERDAY BECAUSE I WAS GETTING AN ERROR MESSAGE ON MY DASH STATING "SHIFT SYSTEM FAULT - SERVICE SOON." I WAS NOT ABLE TO PUT MY CAR IN REVERSE OR NEUTRAL AND WHEN TRYING TO DO SO, THE PARK BRAKE WAS AUTOMATICALLY APPLIED. I WAS ABLE TO DRIVE IT TO THE DEALERSHIP AND WAS TOLD THE THE SHIFTER CABLE BUSHING HAD CAME A PART WHICH WILL COST OVER $315 TO BE FIXED. I READ ONLINE THAT FORD RECALLED OVER 500,000 FUSIONS (2013-2016) AND ESCAPES FOR THE SAME EXACT REASON. WILL FORD BE ISSUING ANOTHER RECALL ON THE NEWER MODEL CARS? I'M HAVING TO COME OUT POCKET FOR A PROBLEM THAT HAS BEEN AN ISSUE WITH OTHER VEHICLES IN THE PAST. AS SOON AS I GET THE FINAL RECEIPT FROM THE DEALERSHIP, I WILL HAPPILY UPLOAD IT.

AS I WAS DRIVING ON THE HIGHWAY MY CAR ENGINE STARTED CUTTING OUT AND CHECK ENGINE LIGHT CAME ON. REPLACED SPARK PLUGS, FUEL FILTER AND COIL PACK. PROBLEM DID NOT RESOLVE. TOOK CAR TO CHAPMAN FORD IN SCOTTSDALE AZ. THEY FOUND THAT THE FUEL INJECTOR IN CYLINDER 2 HAD STUCK OPEN FLOODING THE CYLINDER WITH GASOLINE AND COMPROMISING LUBRICATION IN THAT CYLINDER. REPAIR REQUIRES REMOVING ENGINE AND REBUILDING IT. VEHICLE ONLY HAS 70,000 MILES ON IT OF WHICH 95% IS HIGHWAY MILES. IF I WOULDN'T HAVE KNOWN TO SWITCH IT TO SPORT MODE AND KEEP THE RPM UP UNTIL I COULD GET TO A SAFE LOCATION IT COULD HAVE STALLED ON THE HIGHWAY CAUSING A COLLISION. AFTER DOING RESEARCH ONLINE FOUND THAT THIS IS A COMMON PROBLEM WITH THE ECOBOOST 4 CYLINDER MOTOR AND SHOULD BE A RECALL ITEM. FORD REFUSING TO PAY FOR REPAIRS ON A CAR THAT'S JUST OVER 2 YEARS OLD. WITH PREVIOUS FORD VEHICLES I HAVE ALWAYS BEEN OFFERED AN EXTENDED WARRANTY BUT WAS NOT ON THIS VEHICLE.

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED AND THE VEHICLE VIBRATED AND SHUTTERED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED COOLANT INSIDE CYLINDER NUMBER ONE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO PEORIA FORD (9130 W BELL RD, PEORIA, AZ) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNKNOWN.

SO, I HAVE COMPLAINED TO FORD ON 3 SEPARATE OCCASIONS ABOUT MY GEAR SHIFT MALFUNCTIONING. WHEN I PUT IT INTO DRIVE, THE GEAR WILL GO BACK INTO PARK AND START FLASHING. OR IT WILL START DRIVING AND GO BACK INTO PARK AFTER MOVING. IT'S CRAZY. THEN, FORD SERVICE HAS TOLD ME MULTIPLE TIMES THAT THEY CAN'T FIND ANYTHING WRONG. NOW THERE IS A RECALL FOR THE EXACT SAME ISSUE. I EVEN HAD WANTED THEM TO TAKE THE CAR BACK BECAUSE I DIDN'T FEEL SAFE, BUT THEY SAID IT HADN'T BEEN LONG ENOUGH AND THEY COULDN'T FIND ANYTHING WRONG. AGAIN, NOW THERE IS A RECALL FOR THE EXACT ISSUE. ALSO, MY WINDOWS ROLL BACK DOWN AFTER I ROLL THEM UP. THEY WILL DO THIS SEVERAL TIMES UNTIL THEY STOP. AGAIN, FORD SAID THEY CAN'T FIND ANYTHING WRONG.

I ATTEMPTED TO BRAKE BUT THE ENGINE STARTED RACING. THE ONLY WAY TO STOP IT WAS TO THROW IT INTO PARK, I TURNED THE ENGINE OFF AND IT RESTARTED IT. THE ENGINE RACED AGAIN AND THE ONLY WAY TO STOP IT BEFORE IT HIT ANOTHER CAR WAS TO TURN THE CAR OFF SINCE THE BRAKES COULD NOT OVERRIDE THE RACING ENGINE. I RESTARTED THE CAR AGAIN AND THE ENGINE WAS FINE. IT HAS RUN FINE FOR THE LAST 100 MILES. THE DEALER COULD FIND NOTHING WRONG WHEN I BROUGHT THE CAR IN .

VEHICLE STUCK IN NEUTRAL WON'T SHIFT GEARS

THE WINDOWS GO UP AND DOWN BY THEMSELVES AND YOU CAN'T PUT THEM UP ALL THE WAY OR THEY WILL GO BACK DOWN BY THEMSELVES AND THEIR IS SOME KIND OF INTERFERENCE IN THE ELECTRICAL SYSTEM THAT COMES THROUGH THE STEREO AND LIGHTS. AND THIS SAME PROBLEMS HAPPENED 2 TIME'S BEFORE THIS DATE BELOW SO IT HAPPENED 3 TIMES

YESTERDAY I WAS PARKED AT WORK, I GOT INTO MY CAR AND MY SERVICE ADVANCE TRAC LIGHT AND STEERING ASSIST FAULT LIGHT CAME ON. MY STEERING WHEEL WAS LOCKED AND I COULD NOT TURN THE WHEEL. I HAD NO WARNING AND NO PROBLEMS LEADING UP TO THIS.

THE FRONT DRIVER SIDE AND PASSENGER SIDE WINDOWS WILL NOT CLOSE FULLY ON OCCASION. IF YOU TRY ROLLING THE WINDOW UP IT WILL AUTOMATICALLY ROLL BACK DOWN TO ABOUT HALFWAY TO 2/3 OPEN. I TRIED TO GET THIS ISSUE CORRECTED AT HE DEALERSHIP ONCE. THE MECHANICS REFUSED TO LOG THE ISSUE AND 'RECALIBRATED' THE WINDOW IN A FEW SECONDS. THE PROBLEM PERSISTS. IT IS A SAFETY ISSUE IN MY OPINION BECAUSE PASSENGERS AND DRIVERS CANNOT CLOSE THE WINDOW IN CASE OF EMERGENCIES. THIS HAS BEEN ONGOING SINCE LAST YEAR.

VEHICLE IS NOISY IN NEUTRAL AND HAS TROUBLE SHIFTING GEARS.

TAKATA RECALL - I DONT KNOW IF THAT APPLIES TO MY CAR. MY WIFE HAD AN ACCIDENT ON MARCH 12 2019 WHERE SHE HIT A TREE. THE IMPACT WAS SO MUCH THAT THE CRADLE OF THE BODY WAS DAMAGED. MY INSURANCE COMPANY IS GEICO , DECLARED THE CAR AS TOTAL LOSS. THE REASON THAT I AM WRITING THIS COMPLAINT IS THAT CAR AIRBAGS DID NOT INFLATE THEY WERE NOT ACTIVATED. WHEN YOU SEE THE PICTURE OF DAMAGE YOU WILL BE AMAZED WHY THIS MUST HAVE HAPPENED. WHEN I REPORTED THIS TO FORD THEY SAID THIS IS YOUR CASE NUMBER CAS17428626 AND SOMEONE WILL GET IN TOUCH WITH YOU SHORTLY. NOBODY HAS GOT IN TOUCH THEY HAVE MY EMAIL ID THEY HAVE MY PHONE NUMBER AND MY HOUSE ADDRESS NOTHING NOT A SINGLE RESPONSE. WHEN WE TALK ON THE PHONE THEY ARE LIKE EVERYTHING WILL BE DONE RIGHT AWAY BUT THE RIGHTAWAY IS LIKE A SUMMER DAY IN THE MONTH OF JANUARY WHICH NEVER COMES. I EVEN TOLD THEM JUST INCASE IF I DONT PICK UP THE PHONE PLEASE LEAVE A VOICEMAIL OR EVEN A MESSAGE SO THAT I CAN GET BACK TO YOU QUICKLY. SO FAR NO ONE HAS RESPONDED. FRANKLY I AM DISAPPOINTED IN THEIR HANDLING OF MY CASE AND ALSO THIS IS AMERICA WHERE SAFETY IS NEVER COMPROMISED SO WHY DID IT HAPPEN TO ME OR WHY SHOULD IT HAPPEN TO ANYONE WHO HAS A SIMILAR CAR LIKE MINE.

I HAVE HAD MY BATTERY REPLACED A NUMBER OF TIMES MY CAR LOSES POWER OFTEN HAS TO BE JUMP STARTED. THE CRUISE CONTROL ACTIVATES ITSELF SPEEDING ME UP AND SLOWING ME DOWN AND THE RADIO NO LONGER WORKS ACTUALLY NONE OF THE CONTROLS ON THE STEERING WHEEL AND OR THE RADIO WORK

I TOOK MY VEHICLE TO MULLINAX FORD OF OLYMPIA FOR A SQUEAK DURING SUSPENSION JOUNCE. THEY TRACED THE PROBLEM TO A BRAKE LINE RUBBING ON THE SWAY BAR. THEY ALLEGEDLY FIXED THE ISSUE. ON MARCH 5, 2019, I EXPERIENCED A COMPLETE HYDRAULIC FAILURE OF THE VEHICLE'S BRAKE SYSTEM. THE VEHICLE WAS TOWED TO SKYLINE FORD IN SALEM, OR FOR REPAIRS AND THEY FOUND A BRAKE LINE FAILURE DUE TO RUBBING THE VEHICLE'S SWAY BAR. I BELIEVE THERE IS THE POTENTIAL FOR THIS TO BE A WIDESPREAD ISSUE AND AM REQUESTING A FULL INVESTIGATION DUE TO THE VOLUME OF FORD FUSION VEHICLES ON THE ROAD AND THE SEVERITY OF A BRAKE HYDRAULIC FAILURE. THE ISSUE MAY BE CONFINED TO "SPORT" MODELS WHICH MAY HAVE A LARGER FRONT SWAY BAR THAN OTHER FUSION MODELS. MY VEHICLE HAS OVER 50,000 MILES WHICH IS ABNORMALLY HIGH FOR A 2017 MODEL YEAR VEHICLE. AS OTHER VEHICLES OF THIS TYPE ACQUIRE THE MILEAGE MY VEHICLE HAS, MORE MAY BE SUBJECT TO THIS TYPE OF FAILURE. THE SPORT MODEL WAS NOT PRODUCED BEFORE 2017

ENGINE SHUTS OFF WHILE DRIVING IN MOTION, MAKING LEFT TURN FROM MAIN STREET INTO PARKING LOT - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. VEHICLE PUT INTO PARK AND RESTARTED. UNKNOWN STATIONARY, BRAKING AT TRAFFIC SIGNAL - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. VEHICLE PUT IN PARK AND RESTARTED. UNKNOWN IN MOTION, MAKING LEFT TURN FROM ONE 2 LANE ROAD TO ANOTHER 2 LANE ROAD - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. DISPLAY READ SEE MANUAL - SERVICE ADVANCE TRAC. VEHICLE PUT IN PARK AND RESTARTED. UNKNOWN. IN MOTION, MAKING RIGHT TURN FROM ONE 2 LANE ROAD TO ANOTHER 2 LANE ROAD - VEHICLE SHUT OFF ENGINE LIGHT AND WRENCH. VEHICLE PUT IN PARK AND RESTARTED. UNKNOWN IN MOTION, MAKING LEFT FROM 2 LANE ROAD TO PRIVATE ROAD, DISPLAYED ENGINE LIGHT AND WRENCH. DISPLAY READ SEE MANUAL - SERVICE ADVANCE TRAC. VEHICLE PUT IN PARK AND RESTARTED. UNKNOWN IN MOTION, MAKING LEFT TURN FROM 2 LANE ROAD INTO SUBDIVISION - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. VEHICLE PUT INTO PARK AND RESTARTED. UNKNOWN STATIONARY, ON CITY STREET, VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT. VEHICLE WAS PUT IN PARK AND RESTARTED. UNKNOWN IN MOTION, DIRT ROAD, VEHICLE SHUT OFF WHILE DRIVING 26 MPH. DISPLAY READ SEE MANUAL, SERVICE ADVANCE TRAC. VEHICLE PUT INTO PARK AND RESTARTED. UNKNOWN. VEHICLE HAS SHUT OFF 7 TIMES, DATE PROVIDED IS THE LAST DATE THE VEHICLE SHUT OFF. THIS ISSUE HAS BEEN GOING ON FOR OVER A YEAR. VEHICLE DOES NOT STORE CODES. DEALER SAYS THERE IS NOTHING THEY CAN DO BECAUSE THE VEHICLE "DOESN'T THROW A CODE" BEEN TO THE DEALER 4 TIMES AND THERE HAS BEEN NO ATTEMPT TO REPAIR. NOTIFIED FORD MOTOR COMPANY TWO SEPARATE TIMES - FORD HAS CLOSED MY CASE BECAUSE THE DEALER CANNOT DUPLICATE THE PROBLEM. CURRENTLY VEHICLE HAS A FLIGHT RECORDER INSTALLED BY THE DEALER.

I BOUGHT A BRAND NEW FUSION 2017 HAVE AROUND 79,500 MILES ON IT NOW IT'S BEEN TWO YEARS. LAST WEEK THE CAR WRENCH LIGHT CAME ON BUT IT WOULD COME OFF AND ON AS I WOULD DRIVE THE CAR WOULD PLOW WHEN ACCELERATION RANDOMLY ON THE HIGHWAY WHEN I WOULD BE DRIVING IN THE CITY AND CAME TO A RED LIGHT THE CAR WOULD STALL AND REV BUT WOULDN'T GO SAME WHEN I WOULD BE TURNING SLOWING DOWN IT WOULDN'T GO. IT DOESN'T HAVE COVERAGE ON WARRANTY BECAUSE IT EXCEEDS THE MILES I BOUGHT A NEW CAR SO I WOULDN'T HAVE TO WORRY ABOUT A TRANSMISSION I'M STILL PAYING THE CAR AND THE DEALERSHIP IS TELLING ME IT COST 5,000 PLUS OTHER FEES FORD MOTOR COMPANY DOESN'T WANT TO PAY FOR A FAULTY TRANSMISSION, THEY SOLD ME A BAD TRANSMISSION!NOW I'M PILED WITH FEES OF RENTAL BECAUSE THEY DON'T EVEN WANT TO GIVE A COURTESY RENTAL ! ENOUGH IS ENOUGH

PRIMARY CONCERN: CAR LOSES ALL PROPULSION AND GOES INTO ACCESORY MODE WHEN ACCELERATING. I, AS WELL AS SEVERAL OTHERS WITH 2017 FORD FUSION SPORT MODELS, HAVE LOST TOTAL POWER WHILE LEAVING RED LIGHTS, STOP SIGNS, AND WORST OF ALL, MERGING ONTO THE HIGHWAY. MY CAR DIED UNDER NORMAL ACCELERATION WHILE ATTEMPTING TO MERGE ON THE HIGHWAY, AND WHILE PULLING AWAY FROM A STOP SIGN, ON TWO DIFFERENT OCCASIONS, MONTHS APART FROM EACH OTHER. A MEMBER OF OUR FACEBOOK GROUP OF FUSION SPORT OWNERS CAPTURED HIS CAR LOSE ALL POWER, ON VIDEO, AND HIS CAR IS BEING BOUGHT BACK BY FORD, BUT THAT IS NOT ENOUGH. THESE CARS, ALTHOUGH FUN AND ENJOYABLE, POSE A SERIOUS THREAT TO NOT ONLY THE OWNERS OF THE CAR, BUT ALSO TO OTHER DRIVERS ON THE ROAD WHO COULD HIT US FROM BEHIND, INJURING OF KILLING PASSENGERS IN EITHER VEHICLE, OR VEHICLES NEARBY. THIS CAR NEEDS TO BE RECALLED AND REMOVED FROM THE ROAD. HERE IS HIS VIDEO: HTTPS://YOUTU.BE/NLNN0HKRHTG

RANDOMLY UPON STARTING THE CAR NONE OF THE DASHBOARD CONTROLS WORK INCLUDING HVAC CONTROLS, RADIO OR WINDOW CONTROLS, MEMORY SEATS ALSO.

I HAD DRIVEN THE CAR THE PREVIOUS DAY AND PARKED IT IN MY DRIVEWAY AND THE CAR WAS COMPLETELY DEAD THE NEXT MORNING. I HAD REPLACED THE BATTERY ONLY 4 MONTHS PRIOR. IT WAS A NEW BATTERY. I TOOK IT TO THE FORD DEALERSHIP IN UPLAND AND THEY TESTED STARTING AND CHARGING SYSTEM CIRCUITS-CHARGE-TEST NOTHING CAME UP. I HAD CHARGED THE BATTERY EARLIER THAT DAY TO GET THE CAR TO THE DEALERSHIP. THIS IS THE SECOND TIME THE CAR HAD COMPLETELY DISCHARGED THE BATTERY AND BOTH TIMES THERE WAS NOTHING WRONG WITH THE BATTERY.

I WAS BACKING OUT OF MY DRIVEWAY AND THE CAR DID NOT GO MORE THAN 10 FEET BACKWARDS WHEN THE WHOLE SYSTEM SHUT DOWN AND HAD TO RESTART. IT TOOK MORE THAN 10 MINUTES TO RESTART AND IT TOOK 3-4 TIMES OF PUTTING ON THE BRAKE AND PUSHING THE START BUTTON BEFORE THE SYSTEM WOULD RE-INITIATE. THIS WAS THE SECOND TIME THE CAR HAD DONE THIS AND THE WHOLE SYSTEM AND TO RE-START. I TOOK IT TO THE FORD DEALERSHIP IN UPLAND, CA AND THEY DID A SYSTEM/CHARGING CIRCUITS-CHARGE-TEST AND NOTHING CAME FROM THE TEST. THE CAR IS STILL UNDER WARRANTY BUT SINCE THEY DID NOT FIND ANYTHING IT COST ME $ 95.

VEHICLE STALLED WHILE ACCELERATING FROM A STOP.

STATIONARY VEHICLE - DEALER COULDN'T ROTATE THE TIRES BECAUSE THE LUG NUTS WERE SWOLLEN. I WAS TOLD THAT I COULD BUY NEW LUG NUTS FOR $140.00. THE TECHNICIAN STATED THAT THERE IS A CLASS ACTION LAW SUIT AGAINST FORD FOR THE LUG NUT ISSUE. POTENTIAL PROBLEM WOULD BE IF I HAD A FLAT WHILE ON THE ROAD AND COULD NOT FIX BECAUSE THE LUG NUTS WERE SWOLLEN, WHICH COULD CAUSE SAFETY ISSUE.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO ENGAGE INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDERS FORD (223 EAST GOODMAN RD, SOUTHAVEN, MS 38671, 662-349-7004), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 110,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). FIESTA FORD (78990 VARNER RD, INDIO, CA 92203, 760-772-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

STEERING WHEEL BECAME NOTICEABLY LOOSE AND WOBBLY WHILE DRIVING.