2013 Ford Fusion Problems & Complaints

I was driving the vehicle and a warning message came on related to the power steering module not functioning correctly. Immediately after the steering column locked up and was stiff and to tough to continue driving. I looked into repairs and notice a recall # 19S26 was issued in 2019 with my specific vehicle in the list by year, brand and model for the exact problem described. When I contacted Ford, they advised me that my VIN # was not included in the recall. Wanted to file complaint due to the lack of coverage Ford offers for cars specifically covered under the recall.

Brakes went out while driving. Brake fluid reservoir is full.

See attached document for complaint.

Power steering / power steering assist failure. Complete loss of power steering

The steering locked up while driving. I was unable to turn the steering wheel. My self and my brother were in the vehicle. At this time, I am contacting the dealer to look at the unit. It will not turn and is stuck in my driveway. I am being told the electronic steering rack may have failed. Why does this not break way and allow some turning like the old hydraulic models? If I had been driving highway speeds, this would have been a serious accident.

The contact owns a 2013 Ford Fusion. The contact stated that after her daughter had parked and exited the vehicle, she informed her mother that the windshield wipers had failed. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The contact had been using a spray bottle to clear the windshield. The contact related the failure to NHTSA Campaign Number: 26V117000 (VISIBILITY); however, the VIN was not included in the recall. The manufacturer was notified of the failure and opened a case. The contact was referred by the manufacturer to the NHTSA Hotline to report the failure. The failure mileage was 92,000.

The transmission shift cable bushing at the transmission end of the shifter cable has completely degraded and detached, which is a component available for inspection upon request. This failure caused a significant safety risk as the gear shifter inside the cabin moved freely while the transmission remained in its last gear, creating an immediate rollaway risk and preventing the vehicle from being shifted into Park. The safety of others was put at risk because the vehicle could not be secured and could have moved in an unintended direction. This specific problem has been confirmed by a Ford dealership, yet the dealer refused to perform the necessary repair under Recall 22S43 (NHTSA Campaign 22V413), claiming the VIN was not covered despite the vehicle exhibiting the exact failure and being within the recalled model year and assembly plant range. Prior to this total failure, there were no warning lamps or messages, though the instrument cluster occasionally showed a gear position that did not match the physical shifter before the bushing finally disintegrated. The vehicle has not yet been inspected by the manufacturer or insurance representatives.

I own a 2013 Ford Fusion SE with a 1.6L EcoBoost engine. Prior to the incident, the vehicle displayed a “Check Charging System” warning and the engine overheated. After parking the vehicle and shutting it off, a fire started under the hood in the engine compartment. The fire occurred shortly after the overheating warning and while the vehicle was not running. The fire appeared to originate in the engine bay area and caused significant damage. There were no prior accidents or modifications to the vehicle.

My vehicle has this issue and is not in the recall notice. Due to the on going issue we parked the vehicle and have not drove it. The affected cars have an engine block heater that may crack and develop a coolant leak, causing it to short-circuit when the block heater is plugged in, increasing the risk of fire. Customers with affected vehicle may notice coolant spots on the driveway or garage floor, a loss of cabin heat, overheating, smoking or a warning indicator for low coolant levels. No accident or injury has been reported linked to the malfunction, according to Ford.

1. My car began to produce white smoke after a burning smell. Then caught fire under the hood in engine area. The car is buried in snow/ice, not available to access. 2. The car caught fire. 3. The problem has not been reproduced nor confirmed by anyone (dealer/independent service center) 4. No, due to weather conditions. (Blizzard) 5. Only the burning smell and white smoke.

The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat belt constantly locking Yes Yes others inspected Seat belt sensor has been on several months Service steering assist/Lane keep system malfunction service required and steering assist fault - all came on when it got cold and steering won’t work now

Rear view camera intermittently works. Blackout when reversing. Car is in reverse camera starts then stops

UNKNOWN - I was driving the car on a highway, there were no alerts and my engine light was not on, and my car started smoking and within 5 minutes my car was completely on fire. After the fire was put out, the whole front of the car was gone and then engine looked melted.

I had multiple electric power steering failures. the first in 2022, and the second in June of 2023. In 2023 we did a complete replacement that cost over $3000.

Vehicle: 2013 Ford Fusion Mileage: ~165,000 miles Issue Type: Engine stalls / loss of power My 2013 Ford Fusion has experienced intermittent engine stalling and hesitation since early ownership. The vehicle will stall or “putter” when slowing down or coming to a stop, often without warning. When this occurs, the engine shuts off and the vehicle must be put into park and restarted. Restarting is sometimes delayed or hesitant. This issue occurs without any warning lights or diagnostic trouble codes appearing on the dashboard, making it difficult for dealerships and mechanics to diagnose. The problem has persisted for years and has occurred multiple times under normal driving conditions. This defect presents a serious safety risk, as the vehicle can lose power unexpectedly while in traffic, at intersections, or during braking. Loss of engine power in these situations creates a high risk of collision. The vehicle has been inspected multiple times, including by dealerships, but the issue could not be identified due to the absence of fault codes. This appears to be a design or component defect that does not reliably trigger diagnostic warnings. I am reporting this as a safety-related defect involving unexpected engine stalling and loss of power. The date I marked you asked below is the most current but as I stated it’s been happening since a month after purchasing the car brand new.

The contact owns a 2013 Ford Fusion. While the contact's wife was driving at an undisclosed speed, the check engine warning light illuminated, and the engine overheated. The contact was informed that there was a burning odor coming from the vehicle. The contact was called for help. The contact arrived at the location and inspected under the hood, and became aware that the coolant level was low. The coolant reservoir was refilled, and the contact became aware that coolant and oil were leaking onto the manifold. The vehicle was driven to the residence with the persistent burning odor. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure but provided no assistance. The contact was advised to bring the vehicle to the dealer for diagnostic testing. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The contact stated that the oil and coolant leaking onto the manifold was a fire hazard. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 190,000.

My transmission failed for the 2nd time, possibly due to the recall involving the bushings. My engine has oil leaking from the head gasket, I read it could be due to the coolant overheating and getting into the engine. My cruise control doesn't work, when i press lower speed it shifts higher and vice versa.

The rear view camera intermittently stops working, giving a message “camera unavailable” in a black screen. This has happened many times during use and caused near misses during vehicle reversing.

The car is experiencing jerks between gear shifts. Almost hit another car due to this car movement when it shifts between gears

A couple of weeks ago My Steering wheel locked up and the codes were reset which unlocked the wheel so i was able to turn it. Mechanic said it was moisture getting to the part and then the power steering light came on & it became Hard to turn the steering wheel while driving. There was no indication of a issue before it started.

Turn signal prematurely cancels intermittently, in middle of turn or prior to starting turn. This is after the signal stalk switch has been locked into the continuous on position, not the momentary position. The slightest movement of the steering wheel back away from the direction of turn will induce this. Not a full 1/8 of a turn back, but a very minute amount, as little as 1 or 2 degrees of steering movement. This is a known issue by the manufacturer, as they have service bulletin instructions for dealership technicians to reprogram the steering column signal switch, however, this repair is cost prohibitive at dealership rates. It is a safety concern, as the signal sometimes cancels without immediate driver awareness, as attention is being focused outside. This should be a recall repair covered by the manufacturer.

The contact owns a 2013 Ford Fusion. The contact stated that upon starting the vehicle, there was abnormal white smoke coming out of the tailpipe. The contact stated that upon inspecting the oil dipstick, the contact noticed that there was coolant in the oil, and the contact also noticed that there was a small amount of oil in the coolant reservoir. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), for which the VIN was included. The dealer was contacted and informed the contact that the recall repair would be performed on the vehicle; however, the contact was concerned that the recall remedy would not correct the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 109,200.

The contact owned a 2013 Ford Fusion. The contact stated that while entering a parking lot, while depressing the accelerator pedal, another vehicle T-boned her vehicle on the front passenger side. No air bags deployed. The contact stated that she sustained a concussion to the head. Medical attention was required. The contact stated that a police report was filed.  The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The vehicle was towed to Copart. The contact mentioned the vehicle was deemed a total loss by the insurance company. The manufacturer was notified of the failure, and they informed her that the air bag may not have deployed because the other vehicle did not hit her on the driver's side. The failure mileage was unknown.

Unknown and it's whole electrical system is failing and constantly keeps shutting the car off saying no key detected and strands me more places than I can count it's stalled out in the middle of the road and said no key detected and I had to wait for it to basically let me start the car back up after like being shut off for 20 mins or if I unhooked the battery and hooked it back up then it would start and only go for a day or so and the heat only works if it's raining outside

The factory-installed rearview backup camera on my 2013 Ford Fusion fails intermittently. When shifting into reverse, the display screen frequently goes black, shows a distorted or flickering image with multicolored lines, or displays an error message stating the camera is unavailable. The failure is unpredictable but occurs more often in hot weather or after rain, suggesting a hardware defect. The component that has failed is the rearview camera system, likely the camera module itself, which is available for inspection. This malfunction creates a significant safety hazard by eliminating rear visibility, substantially increasing the risk of a back-over collision with pedestrians, children, or other objects. The failure to display a rearview image is a non-compliance with Federal Motor Vehicle Safety Standard No. 111. The problem has not been confirmed by a dealer due to its intermittent nature, making it difficult to reproduce on demand. The vehicle has not been inspected by the manufacturer or other parties regarding this issue. The symptoms first appeared several months ago and have become progressively more frequent. The primary warnings are the on-screen error messages and the loss of the video feed itself.

My rear camera will go out while in reverse. Sometimes boxes appear on the screen or it will be completely black.

The contact owns a 2013 Ford Fusion. The contact stated that the back-over prevention camera image was blank. While reversing, the camera suddenly became inoperable. There was no alert or beeping to warn the driver of an approaching pedestrian when the camera became inoperable. There was no warning light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact called the local dealer and was informed about a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 110,000.

Vehicle ran very well, however engine caught fire while exiting highway. Insurance adjuster states common issue with Ford EcoBoost engines. Reported to Ford whom dismissed issue of engine fire

Car stopped driving correctly and the transmission now needs replaced

My car was parked in my driveway. I realized that I didn't have my key on me. So I quickly ran in the house to get my key. I went outside to find my car rolling down my driveway into my neighbor's brick house. My 11 year old was messing with the gear shift from the back seat and was able to change the gear to neutral with no brake engaged and no key in the ignition. When I went to the dealership, an employee was able to tell me that it was a bad shifter cable bushing. I checked to see if there is a recall and there was for our year, make, and model; unfortunately, our VIN is now registered under the recall.

I have replaced my struts and shocks three times and I am still having trouble with my stability trac

I was on the highway and a car came in front of me, When I tried to stop the brake was hard and wouldn’t stop! It veered me into the wall and totaled my car. My brakes stiffed up and didn’t stop which cause me to crash.

1. After vehicle is given gas it won’t crank. 2. Tire sensors won’t turn off. Even with brand new tires and mounts. 3. Random electrical malfunctions. (Flickering dash lights, delayed engine start after turning the key, light bouncing back and forth between gears, etc.)

Engine coolant leaking into cylinder 2. This is a known common issue on eco boost engines. Engine repair was quoted as replacement needed for 8000$. This is dangerous because the car will stop and potentially leave you stranded in the middle of the road with traffic. Additionally, this may result in fires due to water pump running dry and water being burned off in the cylinder which results in blue smoke on cold starts. Ford has been knowing of the engine defect and continued to place the engines in their cars as late as 2019.

The contact owned a 2013 Ford Fusion. The contact stated while driving 75 MPH, there was smoke coming from the engine compartment. The contact stated that the message "Coolant Over Temperature" was displayed. The contact pulled over to the side of the road and turned off the vehicle. The contact then exited the vehicle and raised the hood and there was black smoke coming from the engine compartment. The contact backed away from the vehicle and approximately 3 minutes later the vehicle caught on fire. The Fire Department was contacted and arrived at the scene and extinguished the fire. A Fire report was filed however, the contact had not received a Fire report number. The Police also arrived on scene and collected information from the contact; however, the contact was unaware of a Police report being filed. There was no injury sustained. The vehicle was towed to an impound lot. The contact was made aware that the VIN was included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact stated that the vehicle was destroyed. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 155,000.

I believe my car was missed in the steering rack recall. There’s a decent amount of side to side play that just moves the steering wheel not the wheels. The car will be all over the road. Also when I’m accelerating with my foot on the gas the steering stiffness up & goes back to feeling like normal under load. As soon as there’s no driving load it loosens back up. Today it randomly almost felt like the steering got stuck for a second while going straight then quickly jerked itself to the right then went back to feeling loose. I’ve replaced controls arms, ball joints, tie rods.I do not want to crash because fords negligence on not including my car in the recall. I’m still making payments on the car and can not afford money out of pocket to fix fords mistakes. Please help! My car needs this recall! I have videos upon being needed, it will only let me upload pictures.

In 2019, my car suddenly began to leak engine coolant. A low engine coolant signal alarmed, the car started to smoke, and then was un-usable. I took it to a Ford dealership, they ran some diagnostics, and determined that the issue was related to a known recall. They repaired the issue and for 5 years, things seemed ok. This April, the engine coolant warning came back on and the car shut down. I inspected the engine coolant revisor and it was extremely low and the check engine light came on. I took the car in to be inspected and it was noted that the hoses and gaskets were corroded. The hoses and gaskets were replaced and that seemed to resolve all of the alarms and check engine light, but weeks later, the low engine coolant light came back on. This week the same Ford dealership determined that there was an issue with the water pump and that it needed to be replaced. I wondered if anyone else with a Ford Fusion experienced water pump issues and there seem to be two class action lawsuits against Ford siting several vehicle models with faulty water pumps. I can submit my water pump replacement receipt when I receive it from the Ford dealership on Monday.

Delayed/ rough up shift

Single vehicle accident on 11/01/2024 wet rode came into curve hut brakes it sped up struck guardrail on rt side darted across road into a ditch ripped front bumper cover off the seatbelt didn’t catch or no air bags worked

The rear view camera of my Ford Fusion has started to sporadically function. It started out with an occasional blank screen showing, followed by a message that the camera is not available and to call the dealer. Over the past month or so (July 2025) it is erroring more than 50% of the time. I am afraid of backing up now as I'm so used to using the camera to properly make sure everything is clear behind me. I have already been in a near-miss situation because the camera was not working, and I didn't see the vehicle that was approaching my car in a blindspot. My vehicle has roughly 190,000 miles and only recently has the camera started giving out. I saw on the news a recall of more than 120,000 Ford vehicles within similar rearview camera failure issues and I wanted to make sure that my situation was also recorded with the NHTSA for my particular Year, Make, and Model. Thank you.

The rear view camera will display a black screen or the image will be reversed causing confusion and dangerous reversal actions. Also the camera will go black in the middle of parking or not display at all. The transmission will slip without warning and the vehicle will have have to be shut down and restarted in order to drive correctly.

The contact owns a 2013 Ford Fusion. The contact stated that while reversing, the back-over prevention camera displayed a black screen, creating a visibility hazard for the driver. The cause of the failure was not yet been determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was approximately 142,000.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, the steering wheel felt loose and was wobbling abnormally. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

Noise from steering column, took to local repair shop. Diagnosed as rack and pinion failure. No alarms or alerts of any kind other that noise that is easily heard when in parking lot or driving on a low speed street. Risk is loss of steering control, at highways speeds could lead to accidents or worse.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at approximately 65 MPH, the power steering assist and several other unknown warning lights illuminated. The contact stated that the steering wheel became difficult to turn to the left or the right. The contact pulled off the highway and turned off and restarted the vehicle to reset the steering functionality. The contact stated that the steering wheel was still difficult to turn. The contact had not yet taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 13V232000 (Steering). The contact notified the manufacturer and was informed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 165,000.

Odometer Fraud. The contact purchased a 2013 Ford Fusion. The contact stated that it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 174,000, and at the time of registration, it was discovered that the mileage was 202,000.

The contact owns a 2013 Ford Fusion. The contact stated that while operating the vehicle, the odor of fuel was present inside the vehicle. Upon inspection, the contact discovered fuel leaking underneath the engine compartment. The vehicle was taken to a local mechanic who diagnosed the vehicle and determined that the fuel delivery module was cracked and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 13V227000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 160,000.

The contact owned a 2013 Ford Fusion. The contact stated that while the vehicle was parked at the contact's work parking lot, the vehicle caught on fire due to unknown reasons. A security guard discovered the fire, and called the Fire Department extinguished the fire. A fire report was filed. No police report was filed. The contact was at work during the incident, and it was not until he finished his shift that he discovered that his vehicle had caught on fire. The contact believed the fire started from the engine area, per witnesses. The vehicle was towed to a local towing yard. The contact notified his insurance company and deemed the vehicle totaled. The fire spread and damaged several vehicles parked nearby. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

The contact's granddaughter owned a 2013 Ford Fusion Hybrid. The contact stated that while her granddaughter was driving at an undisclosed speed, the driver looked in the rearview mirror and noticed black smoke coming from the rear seats of the vehicle. The contact stated that the driver's sons were in car seats in the rear seats of the vehicle. The driver immediately pulled over to the side of the road, exited the vehicle, and took her sons out of the vehicle. The contact stated that the entire vehicle then caught on fire. The contact stated that the driver's side of the vehicle was more burned than the rest of the vehicle. The fire was extinguished by the Fire Department, who informed the contact's granddaughter that the fire might have originated from the trunk of the vehicle. It was unknown whether a Police report or a Fire Department report was filed. The contact stated that the vehicle was towed and could be totaled. The driver's mother transported the driver and her sons to the emergency room due to smoke inhalation. It was unknown whether injuries were sustained. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

Constantly drinks coolant and has been fixed at least once.

The transmission started smoking and I had it towed to a mechanic. They found a huge hole in the transmission and the bearing was gone .

Right Front wheel speed Sensor replaced and problem continues due to pigtail coming from wiring harness that connects to top portion of wheel speed sensor Water enters the connector and short circuits the ABS system causing the car to disable ABS,Traction Control and Power steering all light illuminated as well

I had coolant leaking in my 2013 Ford Fusion SE 1.6L causing a misfire in cylinder 3 from diagnostics code P0303. After going to a repair shop on 3 seperate occasions and paying to fix issues thought to remedy the issue, I had the Ford dealership in Hudson WI look at it while they took care of a recall. They quoted me $9,900 to replace the engine due to a cracked block. It was hard to get a response from the technician and they were really unprofessional towards me when I requested the part numbers. So much time has been spent on this not to mention that I have been without a vehicle for 1.5 years because my inability to cover additional repairs or the cost of a new car. I also lost my job due to my transportation issues, and paid over $19,000 for this vehicle. I wish Ford would issue a recall because this is a very common issue for this make and model. 2013 Ford Fusion SE L4 1.6L (102K miles)

The contact’s mother-in-law owns a 2013 Ford Fusion. The contacts mother-in-law received notification of an unknown recall in 2016. The remedy included replacing the bolts and applying a wax sealer to the bolts. The vehicle was repaired. The contact stated that while receiving maintenance at an independent mechanic, the mechanic became aware that the electronic power steering rack bolts were fractured, and the steering rack needed to be replaced. The vehicle was not repaired. On another occasion, while the vehicle was turned off, the contact inspected the vehicle and became aware that the power steering rack bolts were fractured. The manufacturer was notified of the failure. The failure mileage was approximately 85,450.

The contact owns a 2013 Ford Fusion. The contact stated while driving 65 MPH, the low oil pressure warning light illuminated, and there was smoke coming from underneath the hood. The contact pulled over to the side of the road and opened the hood to inspect the vehicle. The contact stated that upon opening the hood, the contact became aware that oil was leaking at the rear of the engine compartment by the firewall. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed that the cylinder head had fractured. The mechanic determined that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was in the process of being repaired. The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

One day, my steering wheel locked up, and I get the message across my dashboard that says service power steering now I almost had an accident because of it

The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds in cold weather, and depressing the accelerator pedal, the vehicle only responded as needed after excessive pressure was applied to the accelerator pedal. The contact stated that it was difficult shifting from first gear to second gear, and there was an abnormal grinding sound coming from the vehicle. Additionally, the contact stated that the vehicle jolted, shuddered, and jerked while accelerating, decelerating, and while shifting into gear. There was no warning light illuminated. The dealer was notified of the failure and advised the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

The contact owns a 2013 Ford Focus. The contact stated that while driving on the highway at 55 MPH, the temperature gauge indicated that the engine was hot(H). No warning lights were illuminated. The contact exited the highway, however, upon pulling over to the side of the road, the vehicle shut off and coasted to a stop. The vehicle was towed to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the engine had experienced coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.

My car started making a clicking grinding sound. The dealership says it's the flex plate. My fusion has an eco boost engine. I was quoted 8 to 10k to fix it. I was shocked to find oit this is a known issue with wxi boost but only later models have been recalled.

Engine was losing power while driving. Upon inspection of engine it was noticed that coolant was being lost. I took it to dealership and was told I needed a new engine. I went ahead and got the engine replaced at the ford dealership. I was told this would fix the issue. After having the car back I noticed I was still losing coolant. I took it back and they claimed to have fixed the leak in coolant system. It was fine for a while but it’s back to losing coolant with no visible signs of where the coolant is going.

Car will stahl and lock steering wheel when yielding into traffic or driving. The advance trak light along with auto hill assist will pop up on dashboard stating to repair the issue.

The back up/ rear camera failed on this vehicle. The sudden failure of this caused me to panic as I could no longer see directly behind my vehicle.

The contact owns a 2013 Ford Fusion. The contact stated while driving 30 MPH, the vehicle lost power steering functionality. The contact stated that the steering wheel failed to turn to the right or the left. The power steering failure message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 161,000.

The ability to stop quickly. Car jerked forward causing me to veer off the freeway. If I had not veered off, I would have ran into the back of the car in front of me. (Unaware of any problems with vehicle as the vehicle is stored more than driven) I brought the vehicle home and parked it because of the clucking noise. The recall repair on the vehicle did not fix the problem. Now the vehicle has a transmission failure just approximately 11,000.00 after the recall repair was closed out.

Vehicle has coolant leaking and temp getting hot just like the Ford coolant recall on my year, make and model of car, yet my VIN doesn't bring up a recall. Took to Ford dealership for a coolant sensor recall and told can't fix it the coolant issue is fixed and that it should be on the recall list. Bao I sit with no car.

Engine was leaking oil and it caught fire twice. Emergency activates while driving and yes it's available upon request. My, family members and others around where at Risk because whole car could of caught fire. No one has confirmed it or inspected yet. Brake light stays on. Engine was leaking about a week.

Steering stopped working during drive home. It is now at my house. Safety was impacted because it became problematic during the drive. I had an independent mechanic evaluate the car today, he stated that this make and model of a vehicle is known to have this problem, and diagnosed it with a need to replace the steering rack. A warning appeared during the drive right before we got home, now car won't turn on for safety reasons.

The contact owns a 2013 Ford Fusion. The contact stated while her son was driving 45 MPH, the vehicle stalled with a whining sound coming from the vehicle. There was no warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was then towed to another independent mechanic for a second opinion and remained with the mechanic. A dealer was notified of the failure, and the contact was provided an estimate for a diagnostic test. Upon investigation, the contact discovered NHTSA Campaign Number: 22V413000 (Power Train), which was linked to the failure. The manufacturer was notified of the failure and informed the contact that the recall repair had already been performed on the vehicle. The vehicle was not repaired. The failure mileage was approximately 135,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended and the vehicle lost motive power. The contact safely guided the vehicle to the shoulder of the road. In addition, the contact noticed white smoke coming from under the hood. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion to cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that recall repair NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) was performed, however it did not remedy the failure because the head gasket was warped. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was unknown.

The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving 65 MPH and approaching a stop, the vehicle jerked forward. The contact veered to the right to avoid crashing with another vehicle. No warning light was illuminated. The local dealer was contacted, and the vehicle was taken to the dealer and was diagnosed with transmission failure. The contact stated that the vehicle was repaired under an unknown related recall. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,189.

Automatic transmission issues. When putting car into reverse, the car pauses and then jumps into gear very hard. When driving down the road above 2k rpm, the car will drop into first gear, pegging the rpm gauge and throwing you forward. Only way to resolve is to pull over and cycle power. This happened multiple times with cars almost hitting me.

Two recalls for this make year and model car had been recalled previously but not for my VIN specifically and the issues are appearing. The first is “doors may open driving” recall on your website and the second is “engine cylinder head may leaks oil” which is also on ur website. Both were recalled for this make and year of the ford fusion but not for my VIN so ford is stating they cannot fix it and want to charge me even for a diagnostic.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer scheduled an appointment, but the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant intrusion into the cylinder and that the engine needed to be replaced. The contact researched and was made aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 60,000.

Power steering fault.

Steering wheel pulls to the right even after new alignment caused me to hit a curb

The contact owns a 2013 Ford Fusion. The contact stated that while the vehicle was parked, the contact noticed coolant leaking underneath the vehicle. The low coolant warning light was illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for further assistance. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 139,753.

Low coolant light keeps coming on. Overheat light then comes on causing car to go into limp mode and causing me to almost get hit. I have had this happen almost ten times now and all Ford can tell me is my warranty ran out and it will cost more than car is worth, which is true. Ford knew the problem with these cars and they can't help us now. I don't know what to do, everyone with a Ford eco is having same problems,we need help!

The contact owns a 2013 Ford Fusion. The contact stated that while reversing, the center display failed to display a rear image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V598000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 120,000.

The contact owns a 2013 Ford Fusion. The contact stated that while the vehicle was parked, there was a strong fuel odor coming from the front and rear of the vehicle. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 13V227000 (FUEL SYSTEM, GASOLINE). The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline for further assistance. The failure mileage was 162,037.

I received a recall notice for my 2013 Ford Fusion. The Recall was 23S12- Multi Vehicle Front Brake Jounce Hose Leaks. I contacted Ford about the repairs for this recall and was told that the repairs would take 1.3 hours because the brake lines needed to be bled as part of the repair. When I contacted my local Ford dealership about getting the repairs, I was told I would have to leave my vehicle for at least 2 days if I wanted the repairs done. No loaner vehicle has been offered. I cannot be without my car for 2 days. How am I to get the repair work done?

The contact owns a 2013 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the steering wheel seized. In addition, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with power steering rack assembly failure. The contact was informed that the power steering rack assembly needed to be replaced and reprogrammed. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty. The contact stated that in July 2023 the first failure occurred, and the relays in the steering box were replaced. The vehicle was repaired; however, the failure recently reoccurred. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under NHTSA Campaign Number: 13V232000 (Steering); however, the contact was informed that the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 65,510.

See attached document for complaint.

The contact owns a 2013 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that an independent mechanic went to the residence and performed a diagnostic test on the vehicle. The diagnostic test received the code for a misfire in cylinder #4. The vehicle was towed to the independent mechanic where it was diagnosed with a coolant leak and a misfire in cylinder #4. The contact was informed that the head gasket and the timing chain needed to be replaced. The dealer was made aware of the failure. The contact was informed that the repair was not covered under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,800.

The contact owns a 2013 Ford Fusion. The contact stated while entering the vehicle to start the vehicle, the contact smelled the odor of gasoline. The contact checked the vehicle underneath the gas tank and observed that the tank was soaked by gasoline. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 13V227000 (Fuel System, Gasoline); however, the VIN was not included. The failure mileage was approximately 85,000.

The steering wheel of this 2013 Ford Fusion SE, until now tightly connected to the rest of the steering system, has started wobbling. This problem has gradually been worsening over the past few days (as of today's date: 10/4/2025). If this problem is not addressed at some point by a mechanic, it appears that the steering wheel might eventually come loose and separate entirely from the steering column. This very same problem appears to have resulted in a recall and associated repairs by Ford Motor Company of many Ford Fusion sedans of model year 2014-2017. It may be that Ford Fusion sedans of the 2013 model year have the same or a similar problem that gave rise to the noted recall for 2014-2017 Ford Fusion sedans. If so, owners of 2013 Ford Fusion sedans could potentially benefit from a similar recall/repair.

The contact owns a 2013 Ford Fusion. The contact stated that while her grandson was driving approximately 65 MPH, there was smoke coming from the engine compartment. The vehicle was later towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The cause of the engine failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 200,000.

Coolant system Failure Abruptly. Available for inspect ASAP. The car shut off immediately while operating in the middle of oncoming traffic rendering me unable to steer off the roadway. Unknown- confirmed by independent center or dealer. Yes mechanic. No warnings prior simply out of nowhere dash lights up with engine light with a message turn off engine car over temperature. Car shut Off immediately.

The contact owns a 2013 Ford Fusion. The contact stated while driving at an undisclosed speed, the low coolant level warning light illuminated, and the vehicle lost motive power. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 116,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine overheated with the engine coolant warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.

The contact owns a 2013 Ford Fusion. The contact stated while attempting to open the coolant overflow reservoir tank, the upper part of the tank cap fractured, preventing the contact from opening the coolant reservoir. The contact stated that on other occasions, the cap had melted. The contact stated that the failure recurred several times. The vehicle was taken to the dealer, where the coolant overflow reservoir tank cap was replaced several times. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

The steering wheel seems to have a sensor that makes the car goes side by side and it is really unsafe. I see there is a lot of recalls for Fusions on steering wheel problems but my car is not on this list. Really unsafe to drive. Is not a one time incident. The failure is every day

The engine malfunctioned and faulty rear seat belt, it is not available for inspection because it started a fire that destroyed by car. The remains of the car is at a savage yard. We were put at risk because we were driving/riding in the car at the time it starting burning. We were able to pull the car over and park it in a gas station parking lot before it became fully engulfed in flames. I am reaching out to Ford. Since it was not an accident involved, the fire department inspected the vehicle and determine the fire started in the engine. Insurance representative has determined it is a total loss. There were no warning lamps or messages from the car. However, what caused us to detect something was wrong was the thick smoke started filling the car's cabin at which time we immediately pulled over. When we stopped the car, actual flames came from under the hoods towards the windshield of the car and we proceed to exit the car. My granddaughter in the back seat was having a hard time releasing herself from her seat belt.

The contact owns a 2013 Ford Fusion. The contact stated while driving at an undisclosed speed, the power train warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that in October 2023, the power steering failed while driving on the highway. The contact stated that the failure occurred without warning. The rack and pinion were replaced by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,500.

The contact owns a 2013 Ford Fusion. The contact stated that on several occasions while driving or while the vehicle was started, a message to an unknown message to “Stop the Vehicle” was displayed and the coolant temperature warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that a small radiator hose needed to be replaced. The vehicle was repaired but the failure reoccurred. The contact stated that coolant was added monthly. The contact believed that the failure was associated with NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer was notified of the failure. The failure mileage was unknown.

The purge valve is likely malfunctioning, which affects the fuel system. Yes, it is available for inspection upon request. The malfunction caused the vehicle not to start after pumping gas, potentially leaving me stranded in unsafe locations, which could be hazardous, especially in high-traffic areas or remote locations. The issue has not yet been officially reproduced or confirmed by a dealer or independent service center. No, the vehicle or component has not been inspected by the manufacturer, police, or insurance representatives. There were no warning lamps or messages before the failure. The issue first appeared when the vehicle failed to start immediately after refueling.

Transmission slips hard shifting loses power wrench light comes on

Coolant leaks and never fills the reservoir.

Been getting a low coolant warning, coolant is not low ,is actually over limit. Car then says overheating service now,goes into limp mode. Engine light comes on. I cannot drive car until it shuts off, sit awhile and then go. Engine light on get a p1299 reading,have had that reading for years,they replaced motor while under warranty ,now four years later the exact same thing is happening and I have no warranty,I cannot pay for this . This is an Ecoboost 1.6 motor and needs recalling,I read where thousands of people are having the exact same problems,this is not new...Please help us people trying to help ourselves with the exact problems over and over again. The 2013 Ecoboost 1.6 has given me problems for years and it just now started again big time on Aug 12 2024.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 30 MPH and making a left turn, the steering wheel became very firm. The contact stated that the power steering failure message displayed. The vehicle was taken to the residence and inspected. The contact’s friend used a hand-held diagnostic tool to diagnose the vehicle. where it was revealed that the power steering and the left and right speed sensors had failed and that one of the gear motor bolts was missing and the other was corroded. The vehicle was not diagnosed or repaired. The contact believed that the failure was linked NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was notified of the failure. The failure mileage was 107,912.

Steering wheel has bolt recall issue that neglects this vehicle but offers recall repair on more more modern vehicles made on 2014-2017

The contact owns a 2013 Ford Fusion. The contact stated that on two occasions while the vehicle was parked, the interior hood latch release button failed to operate as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the hood release cable needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 135,000,

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 5 MPH, the engine temperature indicated that the engine was "HOT" and the message "Low Engine Coolant" was displayed before the vehicle stalled. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 214,934.

The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The traction control and power steering assist warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the electronic power steering gear motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V632000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 112,000.

My vehicle has a coolant intrusion from a known defective head gasket. The gasket has failed and there is coolant on the pistons. This is a known issue for Ford ecoboost engines from 2013-2018 and I request NHTSA's assistance with compelling Ford to remedy the problem.

The backup camera fails to show an image from behind the car over 75% of the time. The display in the car is black upon putting the car in reverse, within about 2 seconds a message displays “rear view camera is unavailable. Please contact your dealership.” The collision sensors (rear cross traffic) also does not work when the camera is not working. Looking at multiple online sites, as well as a friend who has a similar model Fusion as I do, there are many many reports of this issue . My car is low mileage (63,141). Ford also has multiple recalls for this issue on other models and years, this car should be included in the recalls.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 35 MPH, the steering wheel seized and became difficult to steer. The contact slowed down and the vehicle was parked in a parking lot. The contact stated that the "Driver Assist Failure" message was displayed. The local dealer was not contacted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The manufacturer was not made of the failure. The failure mileage was approximately 130,000.

The contact owns a 2013 Ford Fusion. The contact stated that while starting the vehicle, the check engine, ABS, air bags, PCM, and several other unknown warning lights illuminated. The "Engine Coolant Over Temperature" message was displayed. The vehicle was taken to an independent mechanic and the dealer, where it was diagnosed with a coolant leak, but the contact was unaware of what needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 12V551000 (Engine and Engine Cooling) and 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 171,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving at approximately 65 MPH and exiting a ramp, the vehicle stalled and failed to restart. Additionally, while shifting gears the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to an independent who was unable to assist. The vehicle was towed to a transmission specialist, where it was determined that the transmission needed to be replaced. The vehicle was taken to the local dealer, where the transmission was serviced prior to the failure. The contact called the same local dealer and was informed that there was no recall coverage for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 142,200.

I was driving my 2013 ford fusion and the power steering stopped working. There was no warning prior. The power steering assist warning appeared and I am not unable to drive the vehicle. There currently an active recall for 2013 ford fusions but my vehicle does not qualified and I believe it should. I have replaced the engine and transmission and there were active recalls on those issues and my car did not qualify the recall. I believe my car should qualify for the current power steering recall.

The contact owns a 2013 Ford Fusion. The contact stated while driving at 45 MPH, he heard an abnormal sound emanating from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission shifter cable bushing. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V471000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 200,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds, the engine was overheating. A message indicating that the coolant level was low was displayed. The vehicle was taken to an independent mechanic, where the contact was informed that there was a coolant leak. The mechanic referred the contact to the dealer for assistance. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in the engine and spark plugs. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that it was a known failure. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The steering wheel is beginning to come loose. It can be moved from side to side, up and down on the column. Each time I drive the car there is more movement.

My Car has 136,000 miles on it. The vehicle's rear windshield glue failed. I noticed water in the car's trunk the other day thinking it was a cooler not a big deal. Every time a car door closed I kept hearing a weird thud. Driving down the road I would hear a thump from the rear. I thought the spare tire tightened it and that was not it. I closed my car door, looked back, and saw the rear glass lift significantly. I did it again and then looked back and saw the glass lift. I then went back and realized could lift the rear windshield glass. 90% of the top and bottom of the glass glue had failed or was not there anymore. The whole driver's side was not glued. The only thing holding the glass on was the passenger's side of the glass. This is a huge safety issue as the glass could have just flown out at high speeds if I had rolled my windows down or it could have shattered because of vibrations at speeds. You need to investigate the failure of the adhesive used to put on all Ford Fusions and all sedans to see if there should be a forced recall. It was a fluke I found it before the window blew out or just shattered because of a vibration. It could be catastrophic if a rear windshield shatters at high speeds or flies out at high speeds. I have never heard of an adhesive failure like this on a windshield. I think Ford has a huge issue with this problem that has not been investigated. I should never have to worry about my windshield flying out or shattering because it is no longer glued down. Sorry, I did not take pictures of it. It was such a safety concern I went directly to the nearest place and got the windscreen adhesive and fixed it.

The contact owns a 2013 Ford Fusion. The contact stated while driving at 45 MPH, the steering wheel failed to turn while driving on an exit ramp. Additionally, the contact stated that while the vehicle was in the driveway, the steering wheel became inoperable. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was due to the rack and pinion. The contact stated that fault codes were reset. The vehicle was not repaired. The local dealer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 15V250000 (Steering). The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 94,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving at approximately 45 MPH, the driver's assist warning light illuminated. The contact stated that moments later, the steering wheel seized, and the vehicle became undrivable. The vehicle was towed to the residence and was diagnosed by an independent mechanic. The independent mechanic became aware that the error code was related to a malfunction with the driver assist and the electrical module, which included all the driving features and needed to be replaced. The contact stated that the vehicle could only be operated manually. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 146,000.

My car has been flashing a “Power Steering Assist Fault” message since I bought it. Lately, it’s been flashing the warning more frequently. I purchased the vehicle new

The contact owns a 2013 Ford Fusion The contact stated while driving at an undisclosed speed, the contact became aware that one of the passengers was unable to properly engage their seat belt. The contact stated the seat belt remained locked and could not be removed from the base. The contact became aware of a failure with the hardware body of the seat belt after inspecting the vehicle. The contact was concerned that the middle seat belt section of the vehicle posed a safety hazard for his children. The dealer was contacted and informed the contact to call the manufacturer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NSHTA Hotline for assistance. The failure mileage was approximately 136,179.

The contact owns a 2013 Ford Fusion. The contact stated while driving at undisclosed speeds, the vehicle was slow to accelerate. Additionally, there was a loud knocking sound coming from the engine. The contact discovered an unknown recall. The vehicle was taken to the dealer. The recall was repair was performed; however, the contact was informed that there was another failure. The vehicle was repaired; however, the failure recurred, and the vehicle was jerking. The contact stated that the message "Low Coolant" was displayed. The coolant reservoir was topped off; however, a week later the failure recurred, and the vehicle was smoking. The contact was concerned that the vehicle was going to catch on fire. The dealer was contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Complete computer system is not working, won’t show me how many miles i have, won’t blow out any air. My windows won’t roll down. This happens at least 10 times a year. I put it in drive and it went BACKWARDS as i pressed on the gas pedal and the brake locked up. So i turned it on and off and SAME thing happened.

The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds and attempting to turn to the right or left, the steering wheel became stiff, and difficult to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the contact was unaware of what needed to be replaced or repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving at approximately 35 MPH, the vehicle lost motive power and then stalled. The contact was able to pull over and several attempts were needed to restart the vehicle. The contact stated there were no warning lights illuminated. The contact stated that the failure was intermittent but gradually became more frequent. The contact stated that the check engine warning light was illuminated during the failures. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the throttle body needed to be serviced or replaced and referred the contact to the dealer for assistance. The contact called a local dealer and was advised that there was a Customer Satisfaction Program: 13N03 (Engine) associated with the throttle body but the vehicle was not covered under warranty. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was unknown.

The contact owns a 2013 Ford Fusion. The contact stated that while the vehicle was idling in the driveway, the "Engine Coolant Overtemperature" message was displayed, and the cooling fan made loud sounds. The contact stated that smoke was coming from underneath the hood and the exhaust pipe. The contact turned off the vehicle and opened the hood. The contact discovered that coolant had leaked everywhere underneath the hood and the foam insulator, engine cover, valve cover, high-pressure fuel pump connector and plug, and radiator cap had all melted. The contact added coolant and replaced the radiator cap. The contact then noticed oil leaking from the rear cylinder head. The vehicle was towed to the dealer, where it was determined that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) which was associated with the VIN. The dealer sent pictures of the failure to the manufacturer. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer denied the repair and informed the contact that the failure was not related to the recall. The failure mileage was approximately 211,000.

Steering wheel is loose!

Traveling down a major interstate at 70 mph the steering assist light comes on without warning and the vehicle looses power steering. No prior indications of any problems. This could have caused a major traffic accident resulting in great bodily injury and/or death had I not been able to control the vehicle. The problem was confirmed by an auto repair shop. The vehicle was not inspected by anyone other than the repair shop. What is disturbing is that I have since discovered this is an issue with these vehicles as there were THREE prior recalls for this problem, but the recalls did NOT cover this vehicle's VIN. That's on you!

I bought my car in 2020 and immediately when I got home my car had died and I had to have it towed back to the dealership. Since then I have had 2 new batteries, 1 new lithium battery, and a new transmission. Issues with my vehicle include but are not limited to: 1. sporadically when I am driving all my dash lights come on and my power steering goes out and my car becomes difficult to steer safely. 2. my car has rolled back twice while I am in park. 3. Passenger airbag randomly will fault when I am driving. 4. My e-brake will randomly fault while I am driving. All of these issues happen very often and are happening more and more often. I have brought my car in a few times but I am told it needs to replicate the issues in order to be diagnosed but these issues happen sporadically and I cannot demonstrate them at will.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty hose and the hose was replaced. The contact stated that on another occasion while driving at an undisclosed speed, the check engine warning light illuminated, and the engine seized. Additionally, a failure code was displayed indicating a failure with cylinder #3. The vehicle was towed to the dealer however, the warranty company directed the contact to tow the vehicle to Precision Tune. Precision Tune rebuilt the engine, and the vehicle was delivered back to contact. The contact stated that less than a month after getting the vehicle back, the turbo became inoperable. The vehicle was taken back to Precision Tune. The vehicle was diagnosed with a failed turbo and the turbo needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 105,000.

The contact owns a 2013 Ford Fusion Hybrid. The contact stated that while her mother was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The steering assist warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 125,000.

In March of 2024 I discovered that the passenger side front turn signal was not working. I assumed it was the bulb so I replaced it but the turn signal still failed to work. I took the vehicle to the Ford dealer where the vehicle was purchased new. Upon inspection, it was determined that a control module was the cause of the issue. I was informed that Ford no longer made the control module and the dealer would reach out to a vendor that sells used control modules for my vehicle. After several modules were obtained from a third party vendor, none of the modules would work for my vehicle. It was explained to me by the service advisor at the dealership that none of the modules were a match for my vehicle but with no clear explanation why. The lack of a functioning turn signal is not only a safety violation but it is also a traffic violation. I have contacted Ford Motor Corporation but they are unable or unwilling to address my issue. This vehicle is over ten years old but has less than 50,000 miles on the odometer. It is in excellent condition and has no other mechanical issues with the exception of the non functioning turn signal.

The contact owns a 2013 Ford Fusion. The contact stated that the vehicle was taken to the dealer and the contact was informed that the flywheel was cracked. The dealer determined that the flywheel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 107,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 30 MPH, the check engine warning light illuminated, and an audible chime was heard. The contact stated that the vehicle was shaking, and the temperature gauge needle was reading "HOT". The contact pulled over and turned off the vehicle. The contact attempted to restart the vehicle, but the audible chime sound was heard, and the temperature gauge indicated that the engine was overheated. The contact waited for more than 30 minutes and was able to start the vehicle and drove back to the residence. The contact attempted to restart the vehicle the following day, but the vehicle failed to start. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 135,000.

Transmission had internal mechanical failure. Transmission has been jerky and stalled shifting from 2nd gear to 3rd on the 6 speed auto Transmission since 2014 when taken into the dealer I was told there are no recalls or issues but problem has existed since purchased from Ford.

The contact owns a 2013 Ford Fusion. The contact stated while driving 35 MPH, the electric power steering function became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated that the failure was due to the rack and pinon. The repairs were made by the mechanic. The local dealer was contacted, and the contact was informed that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The approximate failure mileage was 169,819. The VIN was not available.

The contact owns a 2013 Ford Fusion. The contact stated that upon entering the vehicle, she observed that the driver's side door failed to securely latch closed. The door-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door latch. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages), and the VIN was included, but parts had already been repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 122,000.

Power steering assist light appears and you lose power steering which is hard to turn the wheel at all. I’ve had it looked in to and they say it’s a steering problem for years in them models

See attached document for complaint

The contact owns a 2013 Ford Fusion. The contact stated that when the vehicle was turned on, the contact heard a loud sound emanating from the engine compartment. On another occasion, while driving at various speeds, the vehicle started shaking. Additionally, when the vehicle was in the park(P) position the vehicle continued to move inadvertently. The parking brake was applied to stop the vehicle. The vehicle was taken to a dealer where it was diagnosed that the loud noise was from the shifting from the hybrid to gasoline and that the bushing bearings and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.

Safety Recall 23S12/NHTSA Recall 23V162 - Brake Fluid Leak Took my car in for recall fix. Was told they could not perform the fix for the following reasons: 1) First said it was because I had aftermarket winter tires and rims on it. Told them that once I change to my all-season tires and original rims in 2 weeks can I bring it back, they told me no. 2) Then said it was because the car has 133k miles on it, so said it was too old to work on, and up to dealer discretion (Stoneham Ford, Stoneham, MA) 3) Then said the car has rust underneath so can't work on it. It was just a myriad of excuses as to why they couldn't perform. They said to try another dealer.

Car suddenly would have power but no start. After replacing what was thought needed replacement, the alternator is when it wouldn't steer anymore. Further inspection concluded it was the electrical rack and pinion, leaving no steering and or assist.

The contact owns a 2013 Ford Fusion. The contact stated that while making a right or left turn, there was friction and a rubbing sound coming from the steering wheel. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the rack and pinion assembly needed to be replaced. The contact stated that the vehicle had been repaired under an unstated recall in 2015. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The approximate failure mileage was 125,000. The contact has been experiencing a friction type noise when turning the wheel traveling slowly. The noise has gotten a little louder over the past few weeks but the noise isn't noticeable while traveling at faster speeds on the highway.

The engine makes a very loud ticking and whirring sound, there are also quite a few electrical components that will not communicate with the PCM causing errors on the vehicle code such as a switch component failure U2002-96 Battery voltage circuit below and above threshold U3003-16 and U3003-17, electric park break enable - Deactivated B1111-53. Lost communication with restraints control module U0151-00 Lost communication with pscm U0131-00 invalid data received from pscm - alive/sequence counter incorrect/not updated and right rear tone wheel - mechanical failures C0039-07 even though there have not been any accidents and all maintenance has been done on proper time frame. The car shifts very hard and sometimes hangs on rpm before a shift causing an even harder gear change. The emergency breaking system does not work at all and there is no warning when you come close to any object wall or person. The reverse parking sensors also came loose and recessed into the back bumper by themselves with no tampering or touching.

The contact owns a 2013 Ford Fusion. The contact stated that there was fuel leaking from the fuel tank. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact about a recall. The contact called the local dealer, who informed him about scheduling an appointment. The vehicle was not diagnosed or repaired. The contact attempted to reach the manufacturer but only received an automated message from the system. The contact stated that the failure was related to NHTSA Campaign Number: 13V227000 (Fuel System, Gasoline). The failure mileage was approximately 111,000.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train), and later contacted the local dealer to schedule a recall repair appointment. The local dealer informed the contact that the recall had already been completed; however, the contact stated that she had not taken the vehicle to a dealer for recall repair. The contact was referred to the manufacturer for assistance. The manufacturer was contacted and informed the contact that the vehicle recall history indicated that the recall was performed at Feyer Ford of Ahoskie (711 E Memorial Dr, Ahoskie, NC 27910) in October 2022. The contact was advised to contact Feyer Ford of Ahoskie for further assistance. The dealer was contacted and informed the contact that they had made a mistake while transferring the VIN for vehicles repaired under completed recalls. The dealer informed the contact that they would contact the manufacturer to have the information corrected; however, the issue remained. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline for assistance. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Ford Fusion. The contact stated while driving 35 MPH, there was a fuel odor entering the vehicle. The vehicle was then driven home where there was a noticeable puddle of fuel coming from the fuel gasket. The vehicle was later driven to the local dealer where it was diagnosed that there was a crack in the canister purge valve; however, the part to do the repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.

I was driving my car when suddenly the steering went out which was dangerous for me and other drivers because I could not turn my steering wheel. I thought this was a recall that had been fixed but has not. Since this incident I have not had the car inspected yet. After I was able to get the car back to my garage…the message on my dash read “power steering fault”.

The fire started in the engine, unsure of exact cause according to the fire report. My wife [XXX] ), I, and my one year old daughter’s safety was compromised bc there was no warning until a minute before us realizing fire and exited the vehicle. Car was investigated by local department. Check engine light flashing crazy less than a minute before car loss power INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Ford Fusion. The contact stated that upon starting the vehicle, the steering wheel was loosened. The driver was able to wiggle the steering wheel. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 110,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 35 MPH, the vehicle started to lose motive power. The contact stated that the check engine warning light was illuminated. The contact was able to drive to the residence and called an independent mechanic to diagnose the vehicle at the residence. The contact stated that the mechanic determined that the head gasket was leaking coolant and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The failure mileage was unknown.

Power steering Fault lights and no steering. Steering wheel becomes very stiff.

The contact owns a 2013 Ford Fusion Hybrid. The contact stated that while sitting in the passenger seat as their husband was driving through a fast food drive-through and attempting to make a left turn the power steering suddenly failed. The dashboard was illuminated with several different lights, meanings unknown, however, there were no warning lights before the failure occurred. The driver had used an excessive amount of force to pull to the side where he turned the vehicle off and then restarted it to regain proper function. The failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that the electrical power assist system failed. The independent mechanic informed them that the failure was related to NHTSA Campaign Number: 15V250000 (Steering) and referred them to Ford. The dealer was contacted and informed that the VIN was not included in the NHTSA Campaign Number: 15V250000 (Steering) but was included in NHTSA Campaign Numbers: 22V413000 (Power Train) and 20V331000 (Locks, Latches ) . The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed the VIN was not included in NHTSA Campaign Number: 15V250000 (Steering) then referred them to NHTSA. The approximate failure mileage was unknown.

The contact owns a 2013 Ford Fusion. The contact stated while starting the vehicle, the engine would misfire before running smoothly. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent but became recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 Coolant Intrusion into The Cylinders (Engine and Engine Cooling). The failure mileage was approximately 70,000.

I was driving down the road about to start slowing down at a stop sign, then my steering wheel started to shake and I got a warning on my dash that my power steering system needed assistance and my steering wheel now is very hard to turn. I had to drive it back home and it was very difficult to turn my wheel the whole way home. could have been in serious accident when wheel start to shake or if my wheel completely locked up. fortunately, I was not injured or in no accident.

On December 2,2023, I was driving my 2013 ford fusion down the road and all of a sudden a warning came up that Steering Assist fault and required service. I was going about 40mph there was no warning at all. I could have bee. Seriously hurt. Upon research there have been others that have this problem. When check my model is not on the recall list. Why is this?

The contact owns a 2013 Ford Fusion. The contact stated while driving 25 MPH, the contact heard abnormal sounds and the steering wheel wobbled making it difficult to control the vehicle. There was no warning light illuminated. The vehicle had been diagnosed by an independent mechanic and the contact was informed that the failure was due to faulty steering wheel bolts. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was approximately 34,000.

I bought from a dealer in live oak and told there was no recalls I only had car 2 months and the car transmission is acting crazy it smells like burnt oil or brake fluid leaking the radio has a major electrical problem it turns off and resets if I use the Bluetooth to talk through radio. This car all in all has been nothing but huge problems and here I am paying a car note on a car that's barely drivable.

My daughter was on the way to work, in the middle of traffic going around another vehicle at the time and without any warning, the power steering just went out. It was as though the steering wheel locked up or there was no power steering capabilities whatsoever and she barely made it off of the roadway. This could have caused an accident and It scared her so bad that she was crying when she called me immediately after it happened. I didn’t know what to do so I told her to crank up, put the car in drive and see what it does. The steering was fully functional then so she drove on to work but was very nervous thinking it may happen again. I did read that there is a recall for this exact issue on particular models of Fusions but it does not include our model; therefore, I am submitting our complaint and requesting that the recall to be updated to include ALL models of 2013 Ford Fusions for the safety of ALL owners. Thank you!

Wipers stopped working. Had fused checked. Fuse was not the problem. Ford dealer to complete diagnostic testing as no other auto repair shop will fix the issue. There are 22 reports for faulty wipers, wipers not working, Ford refusal to issue a recall. Meanwhile, they issued a recall for pickup truck wiper recall. Obviously, it is possible Ford Fusion Titanium 2013 and other vehicles could suffer the same issue(s). The cost is hundreds of dollars and Ford says "oh well." Meanwhile vehicles cost $20,000 + no accountability for faulty parts.

I am receiving warning lights regarding my electronic parking brakes. I took my car to a Ford dealership in Ankeny for a recall on my front brake lines to be fixed and mentioned this to the maintenance dept. They couldn't do anything without putting my car on a scanner (or whatever they do) because, being a widow I did not have the $100 they charge. Thus I am still driving my car with the warning lights on. I hope it is safe for me to drive it.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at 10 MPH, the vehicle had stalled and had overheated. The engine overheating warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 192,800.

Backseat 60 split / seat was folded down and is locked in position-unable to return to usable seat position . This has happened several times . To fix - you have to take out seat and use special tool to UNLOCK seat belt from base.

COMPONENT FAILURE (ELECTRONIC POWER STEERING MODULE). MY STEERING WHEEL WHILE TURNING LEFT AND RIGHT, MADE A SCRATCHING NOISE. ALSO WHEN TURNING RIGHT AND LEFT, IT DROPPED AN INCH AND WHEN I TRIED RECOVERING IT WAS HARD TO CORRECT. IT WAS LIKE MANUAL STEERING OVER POWER STEERING. NO WARNING INDICATOR ON DASH EVER CAN ON. THIS ISSUE BEGAN RIGHT AFTER I PICKED UP THE CAR FROM THE DEALERSHIP WHEN THEY PERFORMED THE RECALL ON THE BRAKE HOSES.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle lost significant motive power and struggled to attain speeds of over 30 MPH. The contact also stated that there was an excessive amount of smoke coming from the exhaust that contained the odor of oil. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Eco-Boost system. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 183,000.

The contact owns a 2013 Ford Fusion Energi. The contact stated that after starting the vehicle and shifting into gear, the vehicle failed to respond. While driving, the brake warning light illuminated. The brake pedal was depressed but failed to respond. The vehicle was taken to the local dealer, where it was diagnosed that the circuit was open. The vehicle was repaired, but the failure recurred. While driving, the brake lights illuminated. While making a left turn and slowing down, the became inoperable. The vehicle failed to move forward or backward. The contact called the towing company, who stated that the parking brake had seized. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The failure mileage was approximately 104,150.

Sterling gear rack n pinion got very hard and the vehicle couldn't be controlled . Lost control and caused to crash

SAFETY RECALL 13S04

The contact owns a 2013 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle swayed left and right, and the steering wheel had limited maneuverability. The instrument panel displayed the warning message: steering system failure. The electronic power steering assist warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic power steering. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 13V232000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 126,000.

As I was going down the highway my car started smoking dramatically. There were no warning lights so I assumed it might be a belt. I pulled to the side of the road and opened the hood to find flames coming from the backside of the engine. I have had it in the shop now for the last two months and the initial thought was that the water pump could have caused the issue. However, after that set of repairs it was burning oil. Further investigation has shown that the head is cracked.

The contact owns a 2013 Ford Fusion. The contact stated while driving 12 MPH, the contact stopped at a stop sign and the vehicle failed to respond as needed. The contact became aware that there was coolant on the ground and under the hood. The check engine warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the vehicle was not under a recall for the failure. The failure mileage was approximately 110,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 65 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the engine failed to respond as needed. The contact pulled off the roadway and stopped and could not restart the vehicle. There was no warning light illuminated. The vehicle was towed to an independent dealer and the fuel pump was replaced. The mechanic also checked for oil leaks. On another occasion while driving approximately 60 MPH, the vehicle lost motive power with the temperature gauge reading HOT. The contact stated that the vehicle stopped in the middle of the highway with white smoke coming from underneath the front of the vehicle and from the exhaust pipe. The contact was assisted by the Police with pushing the vehicle off the roadway. The vehicle was towed to an independent dealer and the contact was informed that there were several recalls associated to the VIN. The contact was informed that the cylinder head had overheated and was possibly cracked, which might have created other mechanic failures. The independent dealer related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 98,000.

The contact owns a 2013 Ford Fusion. The contact stated that the air bag warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 14V597000 (Air Bags, Seat Belts). Additionally, the contact stated that the vehicle failed to start on two occasions. The vehicle was towed to the dealer on both occasions, and the dealer determined that rodents had consumed the electrical wiring, causing an electrical failure. The electrical wiring was replaced. The contact also stated that the transmission was slipping while driving. The contact stated that two engine cylinders had misfired, and the ignition coils and spark plugs were replaced. Additionally, the contact stated while driving at an undisclosed speed, messages indicating that the coolant level was low, and that the vehicle was overheating were displayed, and the vehicle stalled. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the vehicle shuddered and lost motive power. The vehicle was towed to an independent mechanic, where an unknown hose and the thermostat were replaced; however, the failure recurred while driving. The vehicle was towed to the independent mechanic, who referred the contact to the dealer for assistance. The vehicle was towed to the dealer, where it was diagnosed that coolant was leaking into the engine, causing the engine to overheat. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 35 MPH, the "overheat stop vehicle" warning light was illuminated. The contact stated that the vehicle began to lose forward momentum and she managed to pull over and turn the vehicle off. The contact stated that she waited about 20 minutes and turned the vehicle back on. The contact stated that the "overheat" warning illuminated and she could not accelerate above 5 MPH. The contact drove in LIMP mode to a gas station and parked the vehicle. The vehicle had not been taken to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The failure mileage was approximately 200,000.

Lug nuts are swollen and the factory lug wrench will not fit them. I already paid Ford $100 for the rear wheels, but now they recommend replacing the lugs on the front wheels too, for another $100.

Break lights will not turn off after week of high heat and humidity.

My complaint does not concern an accident. It concerns the two incomplete recalls referenced above. I have been trying to schedule these repairs since, I believe, February and the Service Department at the local Ford dealership, Mac Haik Ford, 4242 East Sam Houston Pkwy S, Pasadena, TX 77505, will not even respond to my requests to schedule the work. I have left detailed messages with the Haik contact representative (vehicle model and year, the Campaign/NHTSA numbers that I want to have done, my phone number, my email address, etc.) as requested by Haik's contact person and no one from the Service Department has ever responded, not even once. In order to give Ford and Haik a final chance before filing this complaint, I left TWO scheduling requests this week- one on Monday or Tuesday and one yesterday. The Service Department did not respond to either. However, in response to my repeated efforts to schedule this safety recall work, I have been spammed with car sales solicitation calls and emails back from the dealership beginning on March 1. (Perhaps earlier, but March 1 is the first undeleted email that is still on my computer.) These safety recall campaigns are not being administered, and processed as such by Ford Motor Company, at least not by its dealership in Pasadena, Texas. The Mac Haik dealership obviously has no interest in doing this recall work. I suppose they can make more money doing other work. In any event, Ford's recall notices are just used as sales prospect-generating tools. They are not actually accepting cars and doing the recall work.

The contact owns a 2013 Ford Fusion. The contact stated that while operating the vehicle, the passenger’s side air bag warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the passenger’s side seat belt sensor was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V597000 (Air Bags, Seat Belts). The failure mileage was 110,000.

I was driving on 7/26/2023 and the power steering system malfunctioned, resulting in complete loss of power steering. I received a warning message: "Steering Assist Malfunction Service Required" I lost control of the vehicle momentarily until I realized I could still steer, but with great difficulty. I pulled over, turned off the car, restarted it and regained power steering for a few seconds before it failed again, giving the aforementioned warning message. From that point, power steering was completely lost and did not come back after stopping and restarting again. Fortunately, I was able to get my car home without incident but it was very difficult to steer and making tight turns was impossible. I took the vehicle to Varsity Ford in Ann Arbor, MI who told me, "The power steering rack has an internal failure that won't reset or clear." They indicated that the only way to restore the power steering is by replacing the electronic power steering rack. I was quoted $3950.80 for this and my car is currently undergoing repair because I need a mode of transportation. There is a known issue with the Ford Fusion (https://www.consumerreports.org/consumerist/ford-recalls-nearly-445k-vehicles-for-power-steering-failure-fuel-leak-issues/) and Ford has issued recalls for 2011 to 2013 model years. Mine is a 2013, but the specific model (Energi) is not covered. I experienced the same issue so Ford's recall should cover the Energi model and I should be reimbursed for the repair costs.

The contact owns a 2013 Ford Fusion. The contact stated that while driving approximately 35 MPH, the message "EPS Warning System" was displayed, and the vehicle suddenly lost power steering assist functionality, causing the steering wheel to become very difficult to steer. The contact stated that he turned off and restarted the vehicle, and the steering wheel responded as needed. However, upon starting the vehicle the following day, the failure reoccurred. The vehicle was taken to an independent mechanic, who replaced the electric power steering (EPS) system. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign number: 15V250000 (Steering). The local dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was 111,000.

The contact owns a 2013 Ford Fusion. The contact stated while shifting to reverse(R), the message “Contact Manufacturer” was displayed on the screen. Additionally, the camera screen went black. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.

The contact owns a 2013 Ford Fusion. The contact stated that while her daughter was driving 30 MPH, the vehicle overheated, with the power steering system, and other unknown warning lights illuminated. The contact stated that while driving, the vehicle shut off and the contact was unable to depress the accelerator pedal. The contact stated that the vehicle was stuck in the middle of traffic. The vehicle was towed to an independent mechanic where it was diagnosed that there was an unknown sensor failure. The vehicle was repaired but the failure recurred. The vehicle was taken back to the same dealer who referenced NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The vehicle was currently at the dealer and the repair was pending. The manufacturer was notified of the failure but offered no further assistance. The contact was then referred to the NHTSA Hotline for assistance. The approximate failure mileage was 125,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving at approximately 40 MPH, the power steering failed, causing the steering wheel to become difficult to turn in either direction. During the failure, the messages "Service Power Steering'', "Hill Assist Not Available" and "Service Advance Track" were displayed. The vehicle was driven to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V632000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.

I have driven my car a little over 600 miles after the first recall was done for the engine overheat and a sensor was replaced. They drove it 0 miles to test drive it after (it shows on my paperwork) since around 600 miles it has sat because now my engine is actually overheating. I had no idea that I could contact ford again about this until recently and I have the paperwork and mileage to match. But I am afraid they will say the recall was performed and be of no help. Clearly they didn’t care enough to test drive the car after the fix. So I cannot trust them to properly take care of this problem.

The contact owns a 2013 Ford Fusion. The contact stated that on several occasions when the vehicle was started and the seat belt was connected, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the seat belt sensor needed to be replaced due to failure in detecting that the seat belt had been inserted. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

The contact's employee owned a 2013 Ford Fusion. The contact stated that while the employee was driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. No warning light was illuminated. The brakes failed to stop the vehicle immediately, causing the employees' vehicle to rear-end another vehicle. No injuries were sustained, and no medical attention was received. A police report was filed. The vehicle was towed to the tow yard, where it was deemed totaled by the insurance company. The employee later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

Ford send me out a letter about the brake fluid recall on April 2023.i am still waiting for my car to be fixed,I have called them,it is taking to long.

The contact’s friend owns a 2013 Ford Fusion. The contact who is an independent mechanic, stated that the vehicle was inspected due to an oil leak. The contact determined that the cylinder head had cracked, causing the oil leak. The contact determined that the cylinder head needed to be replaced. The vehicle was not repaired. The local dealer was not notified of the failure. The contact was unsure if a warning light had illuminated. The contact referenced NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The contact was then transferred to the NHTSA Hotline for assistance. The failure mileage was approximately 125,000.

My fuel tank has an excessive build up of gasses and it causes a loud burping noise at the fuel door flap. I do have a Video of this incident.

My turbo boosters keep causing my wastegate to malfunction and stay open. Causing my car to accelerate on its own. The pedal pulls itself down.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed at night, the low-beam headlamps failed to adequately illuminate the roadway. The contact activated the high-beam headlights to see the roadway. The vehicle was taken to an independent mechanic and Auto Zone Auto Parts, where the headlamp bulbs were replaced several times; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 12V553000 (Exterior Lighting) however, the VIN was not included in the recall. The failure mileage was approximately 111,000.

My daughter in law just had her brakes serviced at Jack Demmer Ford and the next day the power steering suddenly failed while she was driving with my grand daughter in the back seat. She was unable to steer the car but did manage to stop safely. I understand the Electric Power Steering Assist (EPSA) failure is a very common problem on this vehicle and has been recalled on this model and year but not on her VIN. Now Ford says they cannot even look at the car for 3 weeks so she is driving my car while I will be driving hers with no power steering. I have owned and driven cars from 1966 to 2023 and never had power steering fail while the car was in motion. Older cars that never had power steering are still easy to steer and drive but the 2013 Fusion Hybrid is very difficult and almost impossible at lower speeds meaning she absolutely cannot drive the car. Amazing how she can get her car into the Ford dealership for brake maintenance but not for a immediate safety issue like not being able to steer.

The contact owns a 2013 Ford Fusion. The contact stated that while driving approximately 35 MPH, the engine temperature gauge increased to HOT, with the battery message displayed on the instrument panel. There was a burning odor present inside the cabin of the vehicle along with smoke coming from the engine compartment. The contact immediately parked the vehicle and contacted a tow truck company. The vehicle was towed to the local mechanic who diagnosed that the water pump had failed causing damage to the engine. The vehicle was not yet repaired. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 167,000.

Although this vehicle is 10 years old it has only logged less than 17k miles (near new condition). A few months back it was noted that the backlighting on the console, steering wheel, interior door panels and overhead console were inoperative under non-daylight conditions. At night, it's driving blind from an instrumentation perspective. Controls cannot be located as they cannot be seen. This backlighting has a mind of its own. Upon entering the vehicle all the lighting in question lights up and then times out (?) Activating outside lighting (headlights) when you expect and need the backlighting, it just isn't there. Disconnecting the battery for 12 hours (reboot) did nothing to solve the problem. Personally, I believe the slap-happy lighting engineers went way overboard with warning and flashing lights on this vehicle. The lighting in question is there, not just when needed. Due to this over-engineering I refuse to pay shop labor prices to troubleshoot or replace parts on a premium vehicle. As this car has become the "Recall Queen" I feel it was placed on the market well before its time and as a consumer I'm now the guinea pig in the field. Never another Ford. NOTE: Uploaded file shows console section and backlighting is ON. Ignition is off and if car is started the backlighting eventually turns off. Activating the headlights the console and all other backlighting remains dead.

The contact owns a 2013 Ford Fusion. The contact stated that after starting the vehicle, the "Power Steering Fault" message was displayed, and the steering wheel was difficult to turn in either direction. The vehicle was driven to the local dealer who diagnosed that the steering shaft torque sensor was faulty, and the steering rack needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V632000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 70,000.

The Cooling System Failed as I was on 485 interstate in traffic and it almost caused a serious accident, as the speed limit was 70 in that area I was almost rear ended due to the car idling down suddenly with the OVER HEAT WARNING flashing. It is available for inspection upon request. I start the car sometimes and instantly OVER HEAT WARNING appears on dash. The problem has not been fixed by dealer, I've had multiple mechanics replace new parts an still resulting in same issue OVER HEATING, I must add the car isn't OVER Heating it's a false reading but I can not drive the car in a safe manner if it continues to do this while in traffic at high rates of speed, very very dangerous other drivers are not aware of the sudden change of speed when this issue happens. There were no PRE WARNINGS, issue started back in February 2023, it is now May 31, 2023. I'm still making payments on this vehicle monthly, I'm not able to enjoy the car in a safe manner because of this ongoing issue, I really could use some HELP with this issue as my safety and the safety of other drivers are the main focus here. Thank You, please be in touch.

The contact owns a 2013 Ford Fusion. The contact received notifications of NHTSA Campaign Numbers: 17V209000 (Engine and Engine Cooling) and 23V162000 (Service Brakes, Hydraulic) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brake, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I’ve received a letter in March regarding this safety recalls and I not been contacted by the manufacturer for any remedy. I have not had this vehicle for a full six months. Now the break fluids leaks, there’s an issue with a gasket, and I cannot longer drive vehicle due to the smell of something burning. The recall states it’s an increasing risk of a crash. I have to search for transportation to and from work because I refuse to cause harm to myself or others. Safety Risk IF THE BRAKE FLUID LEAKS, YOUR VEHICLE MAY EXPERIENCE AN INCREASE IN BRAKE PEDAL TRAVEL TOGETHER WITH A REDUCTION IN THE RATE OF DECELERATION OVER TIME, INCREASING THE RISK OF A CRASH. Ford should provide another vehicle as a loaner until this issue has been resolved.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. Additionally, while driving at slow speeds, the vehicle suddenly stalled. After restarting the vehicle, the vehicle operated as designed. The contact stated that occasionally the gear shifter could not be shifted to park(P). The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 105,000.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel was loose and wobbly, and not completely secured to the steering column. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 206,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal went to the floor. The contact stated that while driving 65 MPH and depressing the brake pedal, the failure reoccurred. The vehicle jerked and failed to respond. The contact exited the highway and continuously depressed the brake pedal, but the brake pedal failed to respond and continuously went to the floor. The contact was able to drive to the residence. The contact stated upon pulling into the driveway, the messages "Brake Fluid Low" and "No Brake Fluid" were displayed. The contact stated that upon towing the vehicle to the dealer, she noticed a trail of brake fluid in the driveway. The contact had received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer diagnosed the vehicle and determined that the failure was related to the recall and informed the contact that she would be charged a repair fee because the recall parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000. VIN tool confirms parts not available.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 40 MPH, the brake pedal was depressed; however, the vehicle failed to slow down as needed. The contact observed a grinding sound while the brake pedal was depressed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake pads needed to be replaced. The vehicle was repaired; however, the failure reoccurred several times. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The manufacturer was not notified of the failure. The failure mileage was unknown.

The gear downshifts multiple levels and causes worn torque converter. This unintended downshift triggers a sudden speed reduction, which could result in a loss of vehicle control and increasing the risk of a crash. Similar problem resulted with a recall for certain 2011 - 2013 Model Year F-150 Vehicles Equipped With A 6R80 Transmission, Ford Safety Recall Number: 19S07. NHTSA Recall Number: 19V-075

While traveling at low speed and making a turn, sometimes loss of power steering assist that is requiring a greater steering effort occurs. Increasing the risk of a crash. Dashboard warning lights turns on as in the attached photos. Similar problem resulted as a recall for certain 2013-2016 Ford Fusion vehicles, Steering Gear Motor Bolt Corrosion. However my vehicle, which is assembled in Hermosillo, Mexico, has exact same issue this recall mentions were not recalled by Ford. NHTSA Safety Recall: 19S26

The contact owns a 2013 Ford Fusion. The contact stated that the front driver’s side door failed to remain closed; and the rear passenger’s side door would not open as designed. The vehicle was taken to the local dealer who diagnosed that the locking mechanism for the doors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted regarding the failure. The approximate failure mileage was 90,000.

Car is totaled, yes its been confirmed by TN highway patrol, wrecker service who had to get down embankment to get the vehicle, insurance. It was totaled not one air bag deployed. It was a rainy night driving i-24 towards clarksville, im in the left lane, as im going around corner towards exit 8 , a vehicle cut in front of me, to avoid a rear end collision i quickly turned my wheel to the left , as i did that 70mph the water on the road took my front vehicle up and i went down the embankment hitting trees , rocks, etc. the entire car damaged all sides. No air bags deployed. I walked away with not a pain or scratch after plummeting 15ft or so down that sloped embankment. This happened on December 10, 2021. Over a year later on December 20, 2022 someone went down that same embankment not even a mile from where i went down that slope i was mile marker 7.8. He went down that embankment a lil after exit 8 mile marker 8.4 and He died.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while coming to a complete stop, the brakes made an abnormal sound. The traction control system warning light was illuminated. Additionally, the contact stated while driving over a bump, a message indicating that Traction Control Unavailable was displayed. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 10 MPH and depressing the brake pedal, the vehicle inadvertently accelerated. The contact veered into a parking lot where the contact pumped the brake pedal until the vehicle stopped. There was no warning light illuminated. The contact observed a moist patch underneath the front of the vehicle after moving the vehicle. The contact also stated that the windows failed to operate after the power window button was depressed. Additionally, the A/C unit was inoperable. The vehicle was taken to a dealer several times to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The system was reset. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

An unknown component of the fuel system is faulty, causing a very strong odor of fuel to enter the cabin upon starting up, as well as when coming to a stop & idling. The manufacturer has not inspected the vehicle, but an automotive technician confirmed the odor and attempted to remedy the problem by replacing the evaporative system lines, with no change. Fuel lines and tank/vent were inspected, with no fault found. The odor can cause a feeling of illness & headache when driving. It is unknown if there is a leak which could lead to a fire. No warning lamps.

The contact owned a 2013 Ford Fusion. The contact stated that while driving at 70 mph, the brake pedal was depressed and the pedal remained floored. The vehicle collided with a parked vehicle and then the vehicle was stopped in a ditch. The air bags deployed. The contact sustained right shoulder injuries and received medical attention. There was a police report taken. The vehicle was towed to a salvage lot where it was deemed destroyed. The contact administered brake fluid to the engine compartment approximately ten minutes before the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 173,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 25 MPH, the vehicle started jerking. The vehicle was pulled over to the side of the road and inspected. The coolant temperature and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed, and an unknown hose was replaced. The vehicle was repaired. On another occasion, while attempting to start the vehicle, the vehicle failed to start. The contact stated that the lights in the vehicle were illuminated; however, the vehicle failed to start. The contact became aware that there was antifreeze on the ground underneath the vehicle. The coolant temperature and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 157,281.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the husband was driving approximately 25 mph and attempting to come to a stop when the brakes suddenly failed. The brake pedal had floored causing the driver to activate the emergency brake to come to a complete stop. There were no warning lights. The vehicle was towed to the dealer who confirmed that the failure was related to the recall. The manufacturer was not made aware of the issue. The approximate failure mileage was unknown. VIN tool confirms parts are not available.

Power Steering Assist Failure while driving. Problem is intermittent but persistent and can happen suddenly. It nearly caused me to go off the road when it happened while going around a curve. If it happens suddenly it is extremely hard to steer and could definitely end up in an accident. I have not had it inspected yet by a mechanic. No warning lights appeared before the failure but when it happened the message read "Power Steering Assist Failure"

The contact owns a 2013 Ford Fusion. The contact stated that while driving downhill at 80 MPH, the transmission inadvertently downshifted. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The contact drove the vehicle to a dealer who stated that they would replace front brake flexible hoses only when they failed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Ford Fusion. The contact stated while driving 72 MPH, the vehicle began shaking and then stalled. The vehicle was able to restart after the fifth attempt and the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the EVAP system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to contact the NHTSA Hotline to file a complaint. The failure mileage was approximately 197,000.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Services Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 15 MPH and slowing for a traffic light she depressed the brake pedal, the vehicle did not slow and she crashed into the rear end of the vehicle in front of her. The contact stated no warning light was illuminated. The damage was mild and both vehicles were able to drive away, there were no injuries. The police were on the scene, however, the contact is not sure if a report had been written. The contact had taken the vehicle to an independent mechanic prior to the crash, where it was diagnosed and determined that the rotors and brakes in both the front and rear of the vehicle needed to be replaced. The vehicle had been repaired. The contact stated that she was hearing an abnormal squealing noise when she depresses the brake pedal. The manufacturer had been informed of the failure. The failure mileage was 61,452.

The contact owned a 2013 Ford Fusion. The contact stated that while his daughter was driving at approximately 30-40 MPH, another vehicle driving in the opposite direction made an illegal turn. The contact's daughter depressed the brake pedal to avoid colliding with the other vehicle; however, the brakes failed to engage, and the contact's vehicle crashed into the other vehicle. No warning lights were illuminated. The air bags did not deploy upon impact. The contact's daughter suffered injuries to her head, neck, and back and was transported by ambulance to the hospital. A police report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The contact later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was 151,363.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 40 MPH, the check engine and coolant level warning lights were illuminated. The contact stated that the vehicle stalled. The contact stated that she pulled off the road and heard a warning chime that alerted her that the vehicle had overheated. The contact was able to restart the vehicle; however, the vehicle overheated after several miles. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the coolant level was low and refilled the reservoir. The contact stated that the failure had become recurring. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 107,775.

When putting gas and or driving in low idle car stalls As if the fuel pump is bad

My vehicle steering has failed/is failing. While driving I had intermittent loss of power steering and a knocking noise when turning the wheel in any direction which has been confirmed by my local ford dealer. They have stated that the electric rack and pinion is the issue. I didn’t receive any notification on my dashboard. It seems this is an ongoing problem with my year vehicle in other states.

When hitting brakes my car pulls to the right , it happens occasionally not often

The power steering failed on the highway. The Ford dealer quoted $3,000 to repair the power steering.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the contact lost control and the vehicle was swerving side-to-side on the roadway. The vehicle was taken to an independent mechanic, who replaced the rear shocks; however, the failure recurred. The vehicle was taken to another independent mechanic, who replaced the rear shocks a second time. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

I went out to drive the car one morning and the brake pedal went to the floor. I had the car towed to my mechanic, and the brake lines had failed.

1. Im driving and all of a sudden my car will not leave the park position . It turns out that theres a recall on said problem and when i called dealership to have them tow vehicle they said i have to pay for tow. Even though its a manufactor recall. And I get car serviced regularly at dealership. This clearly not my fault as a consumer so why am i a absorbing cost. I calked for road side they gave me run around and numbers which no one answers . While my car is not working and thank god i was at a stop sign when this happened it could have been worst. And i must pay for something that is not my fault. Clearly not how this works when there is a recall. 2. Another is that i found with this car was i let back seat down to put my grand babys stroller in and seat in back wont let up on hybrid due to all the wiring under neath and in trunk. Apparently u must leave middle seat belt in latched position because that what allows u to let seat up. The car seat is supposed to go in middle area. This is clearly poor nanufactoring. But yet they charge a hundred dollars to let seat up .also a manufactoring issue. Tge solution that was given was never let back seat down. But how is that a solution when seat should let down and up. I can put car seat in back anymore nor can my babys buckle their seat belt in back. It is clearly a safety issue and if i check online or youtube this is clearly a real issue but ford ignored. How many moms or kids must die from fords haphazard behavior or stand behind the vehicle recalls that the nhtsa has authorized them to repair. . I am almost 50 but i gurantee i will make this my mission to hold ford and nhtsa accountable for this negligentband poorly made cars by ford. I will not pay for an issue which is clearly a manufacters issue. I have to pay for a tow on a transmission recall . When it was never my fault to begin with.

My passenger door came open while I was driving. I was not able to get it to close.

The contact owns a 2013 Ford Fusion. The contact stated while driving 35-50 MPH, the vehicle began overheating. Additionally, the coolant temperature warning light and the check engine warning light were illuminated. The contact was able to veer to the side of the road. The contact then added coolant in the vehicle. The contact was able to continue driving; however, the failure reoccurred while driving. The vehicle was taken to the dealer, who informed the contact that the recall of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) had been completed on the vehicle in 2018 due to the failure. The vehicle failure mileage at that time was 99,259. The dealer did not diagnose the vehicle. The contact stated that he was a certified power mechanic and had determined that coolant was leaking into the engine cylinders, causing the vehicle to overheat. As a result, the cylinder head cracked and started leaking engine oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 162,000.

The contact owns a 2013 Ford Fusion. The contact stated that an unknown warning light had appeared on the instrument panel. The vehicle was taken to a dealer where the vehicle was test driven and the fault codes were reset. Upon restart of the vehicle, the power steering assist message appeared on the instrument panel. Due to the failure, excessive force was needed to steer the vehicle. The contact took the vehicle to an independent mechanic and a dealer however, the vehicle was not repaired. The vehicle was not under recall. The manufacturer was also notified of the failure. The failure mileage was 163,233.

While driving, the clutch is beginning to slip in from 1st- 3rd gears. I feel as though this could be a safety issue if the transmission gives out all together in traffic. This problem has been inspected and confirmed by manufacturer. There were no warning signals prior to the failure and they began to appear around 130,000 miles. Ford has a recall for the SAME models with the EXACT same issue (recall number 18s07), but not with my 2.5 L engine. This seems completely unfair as I have the EXACT same transmission and obviously it will have the EXACT same issues. Therefore, I would like a total coverage for the repairs as it has already been identified as a manufacturing issue of Ford.

While driving my vehicle into the garage, I placed the car into the P(park) gear and the car continued to roll. I had to hit the emergency break to stop the vehicle. The fuel line keeps cracking although it has been replaced multiple times causing gas to be leaking from the vehicle even after filling the car up.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, the thermostat indicated that the engine was hot(H); the contact also stated that the vehicle occasionally failed to start. The manufacturer was notified of the failure and informed her that the vehicle was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). A code reader was used to determine the cause of the failure which she linked to the recall. The vehicle was not repaired. The failure mileage was approximately 162,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 70 MPH, the vehicle decelerated. The contact stated that the vehicle was slow to accelerate. The driver was able to pull over. The check engine warning light was flashing on and off. The vehicle was towed to an independent mechanic who informed the contact that the vehicle had experienced transmission failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was like NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was not contacted. The approximate failure mileage was 140,000.

It has recall.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the coolant level, check engine, and engine temperature warning lights were illuminated. The vehicle was taken to two independent mechanics, who both diagnosed the vehicle and determined that the engine needed to be replaced. The contact was made aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed the VIN was not included in the recall. The contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 167,000.

The contact called on behalf of his wife who owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Car caught fire 1-28-23 minutes after I was park at home car was recently taking to ford of mt juliet Tennessee and wa diagnosed with a oil leak and transmission issue car only leaked but this day it caught fire minutes after my wife drove it 5miles from the house and back..

2013 ford fusion energi, Power steering assist has failed. We have TWO 2013 fusions and this has now happened to both cars.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, there was an odor coming from the engine compartment and that the vehicle was hesitating. No warning lights were illuminated. The vehicle was taken to a local dealer after the contact received notification of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the contact was informed that the manufacturer declined the recall repair completed. The vehicle was not repaired, and the contact was instead offered a trade-in value. The manufacturer was made aware of the failure. The approximate failure mileage was 326,000. The consumer stated Ford would not comply with repairing the vehicle under the safety recall because the cost exceeds the value of the vehicle.

Swollen lug nuts. When attempting to get the wheels serviced, shops said they could not get the lugs off because they were corroding so a 19mm and a 20mm did not fit. There are other reports for this already.

The contact owns a 2013 Ford Fusion. The contact stated while driving 40 MPH, the power steering assist fault message was displayed, and the steering wheel became difficult firm. The contact pulled over on the side of the road and the vehicle was towed to the dealer. The dealer diagnosed the vehicle and stated that the EPS gear and the axle needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 19V632000 (Steering). The contact was advised to contact the NHTSA Hotline to file a complaint. The failure mileage was 100,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle would unintendedly drift to the left. There was no warning light illuminated. Additionally, the contact stated that the vehicle lost power steering functionality. A warning message indicating power steering failure was displayed. The contact was able to continue driving by using physical force to steer the vehicle. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) and the vehicle was taken to the dealer for recall repair; however, after the recall repair, the power steering failure increased significantly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at approximately 50 MPH, the check engine, engine coolant system failure, and various other unknown warning alarms and lights were illuminated and heard, and the vehicle then lost motive power. The vehicle was able to restart; however, the failure recurred. The vehicle was towed to an independent mechanic; however, there was no diagnostic test or repair completed. The vehicle was then towed to a local dealer, where it was diagnosed that the engine needed to be replaced. The contact then towed the vehicle to another independent mechanic and after the mechanic shifted the gear into neutral(N), the vehicle was able to restart. The vehicle was then diagnosed that the transmission needed to be replaced. The vehicle remained at the mechanic's shop awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 165,000.

Not sure if related to recall - took vehicle in due service in December 2022 for service and recall. My Ford app indicates they did not take care of it. While driving from California to arizona on January 9, 2023 the engine lights came on: coolant hot, vehicle unsafe to drive, see manual. I couldn’t drive my vehicle. Broke down on the 10 interstate. Would not move. Would not go into reverse. It was towed to surprise Ford in surprise, arizona and I’m currently awaiting diagnostic testing. They said they will check if it’s related to recall. Towed from I-10 to home by AAA. Home to shop by sttae farm insurance. Thank you. The contact stated that after being inspected at the dealer, the damage to the vehicle was found to have no relation to the recall.

The contact owns a 2013 Ford Fusion. The contact stated while reversing the vehicle, the steering wheel disengaged. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000.

2013 Ford Fusion with 99,799 miles on it; went out to go start it after work one day, unable to get into car or start car as battery was completely drained. Did not leave lights on etc. Had someone jump car; on way to repair shop, car shut down and would not restart; thankfully I was NOT on a highway. Since that time, it has had 2 new batteries placed in it, will run for about 5 minutes then shut off and you cannot restart it again; it has also been to 2 repair shops and is presently at the Ford dealership as my shop was not able to determine what was wrong. Cooling fan also noted to be running after car died yet still not able to restart. Read on Ford forums that this has happened to other Fusion owners of the same year.Up to this point, intermittently the battery saver message would come across the dash however I had that looked at and was cleared out. With the car just shutting down without any warning on a busy street in the city, this could have ended a lot worse: I could have been hit or even killed. No warning lights appeared on dash aside from powertrain light after it was jumped but after that, there was nothing. Car was essentially dead and I could not get it to restart. When it was running I could not get the car to go over 10mph in a 35mph zone

The steering wheel of my 2013 Ford fusion is becoming loose. Apon looking up this issue I found that there is a recall on 2014-2018 Ford Fusions for this same issue. I am wondering if my vehicle can be included so that this safety issue can be fixed?

The contact owns a 2013 Ford Fusion. The contact stated while his wife was driving 70 MPH, a warning message indicating power steering failure was displayed. The contact's wife veered to the side the road and attempted to activate the hazard lights however, the hazard lights were inoperable. The contact met his wife on the side of the road and towed the vehicle to the residence. The vehicle was then towed to the dealer where it was diagnosed that the power steering gear control module had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 90,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving 30 MPH, a message indicating a power steering failure was displayed. The steering wheel locked. The contact veered to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact was able to drive to her residence by using physical force to steer the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The vehicle was then taken to another independent mechanic, where it was diagnosed that the Powertrain Control module (PCM) had failed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that they could not assist as there was no open recall on the vehicle. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 174,000.

The steering gear failed while driving and I had a total loss of power steering. I had no warning when this fault occurred, and the only warning came after the event. The original part that malfunctioned is not available for inspection, nor was it inspected by any other agency prior to its replacement. Loss of power steering while driving is incredibly dangerous, thankfully no accident occurred due to this failure.

Power Steering warning light came on while I was driving. I was still able to steer the car. After I shut the car off and turned it back on I could barely steer the car. The warning light came on again. I left the car at a nearby garage, but they are closed until Jan 2, because of the holiday. I could have gotten into an accident. Other vehicles were flashing their lights and honking as I had to drive very slowly with my hazards on to get to the repair station. This is truly a safety issue with my 2013 Ford Fusion.

Gasoline leak from gas tank. The fuel sender failed at 60,000 miles, had it replaced. Vin not under recall. Now fuel leak from replaced fuel sender. Again Vin not in recalled units. WTF?

The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds, the engine overheating message was displayed. Additionally, there was smoke coming from underneath the hood. The contact stated that she veered to the side of the road until the vehicle cooled down. The contact then continued driving. The contact stated that the failure reoccurred several times while driving. The contact would veer to the side of the road and add coolant to the vehicle. The vehicle was taken to the dealer where an unknown repair was completed. The contact also stated that the front driver's side door would fail to close securely. The dealer repaired all four doors under NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). Additionally, the contact stated that the vehicle would fail to start immediately after refueling. The contact stated that she had to quickly depress the accelerator pedal after depressing the brake pedal to start the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 233,000.

While driving, I stepped on the brake pedal to slow down as I turned into a parking lot. The pedal went to the floor and I had no brakes. I was able to pump the pedal and regain some pressure to park and come to a stop. I called my insurance company for roadside assistance and had the car towed to a nearby service station recommended by a friend. Once on the lift, the technician immediately found that the right front brake line had failed.

Engine coolant is leaking into cylinder #3. Check engine light came on around 60,000 miles. This is a known problem by Ford and is most likely an engineering fault. It has been cited in TSB 19-2172, 19-2208, and 19-2346. I have an estimate of almost $8,000 through a local certified mechanic, who found the problem. However Ford required me to take it to get it verified by a Ford dealer, and they found the same problem and their estimate for repair i over $9,000.

I was driving home from work in the freeway my 2013 Ford Fusion started shaking , jerking , stopping and not accelerating and all of the sudden came to a complete stop. I was almost hit by vehicles in the freeway and had to exit to get the vehicle tow due to faulty transmission issues with ecoboost. Ford was contacted and they try to tell me no open recalls for the transmission.

My 2013 Ford Fusion Titanium hesitates a lot while driving, and on several occasions the vehicle has flat out stalled in the middle of traffic. Something pops up on the dashboard saying “Run Power Active” and when I go to restart it, it’s takes a while for the car to turn back on. This has happened more than once a day some times.

On Nov. 7, 2022, I took the 2013 Ford Fusion to the local dealership in Lugoff, SC for Recall 20S30 Latch Repeat repair . I waited the majority of the day and the majority of the next day and they were unable to complete the recall repair as the Ford Corporate system was not working, I have checked back with the local dealership every week since then and still no resolution. Finally, last week I called the Ford headquarters (Case Number CAS-3990-9379). They said the problem was on the local dealership's end and then I would call the local dealership and they would said it was on the Ford corporate end. This back and forth went on for 2 1/2 hours ass I could not get me along with the other two parties on the call at the same time. I called the local Ford dealership today December 7 and still no resolution.

10 mins into driving the car the car had a loss of power and the instrument cluster flashed a see manual indicator and a wrench flashed on the screen within 1 min of pulling on to the shoulder of the road the entire engine compartment was in flames. I had the recall for the issue know to have caused this performed on the car but it doesn’t seem the issue was resolved. The car is now totaled due to an issue that has appeared to happen with multiple vehicles reported to the NHTSA.

Transmission is the worst I have ever used in any vehicle. Constantly slips downshifting and upshifting also when breaking. Transmission is slow to shift and then has hard bang and jerks the car

My 2013 Ford Fusion experienced an electronic powered steering failure recently. It is my belief that this was due to an incorrect, incomplete, and ultimately unsafe repair to the affected system. From my research this model and year has experienced significant issues and failures of the "steering gearbox" even after the recall from Manufacturer Campaign Number: 19S26. Failures of the steering gearbox leading to an abrupt failure of the power steering system in the vehicle is not only incredibly dangerous but subsequently an issue what was not fully resolved by the organization. This vehicle has many foundational safety concerns that are a result of cheap and incomplete repairs revealing weaknesses in sustainable practices and beliefs held by the organization. When the issue arose it was abrupt and without warning initially. The vehicle is very difficult to control even at higher speeds with the failure of the electronic power steering gear box as compared to a traditional fluid based power steering system. When I had the vehicle inspected on 11/15/2022 I inquired from the ford dealership whether the work completed looked sufficient it was not answered. The employee also made note that this issue is "very common" and "very expensive to repair". As a result of this I am requesting that the NHTSA seriously review information and gather data corroborating information I have provided. I believe The Ford Motor Company needs to be held responsible for a full repair or provide assistance to those experiencing this issue to a part that if fixed properly would not be an issue under reasonable circumstance. Looking at the trends of this vehicle, its recalls, and its level of consistency of repair it has been extremely poor and unsafe. The most recent recall involving the seat belt has been "fixed" many times poorly resulting in another recall. This power steering gear box failure is build from the same clay and should be resolved through repair or repair based assistance.

I purchased this 2013 in September 2022. My car is jerking while driving, when put into drive from reverse, it will say in reverse. It will shut down while idling from stop to go. I am afraid because, I almost caused an accident while driving the interstate.

The contact owns a 2013 Ford Fusion. The contact stated while driving 40 MPH, the vehicle started overheating with the high engine temperature warning light illuminated. The contact was able to pull over and waited until the vehicle cooled down. The vehicle was restarted and operated normally. The vehicle was taken to the dealer and the contact was informed that the manufacturer would be notified. The vehicle was diagnosed, and the contact was informed that the coolant sensor needed to be replaced due to DTC: P1299 that was retrieved. An independent mechanic replaced the coolant sensor, but the failure persisted. On another occasion, the contact stated that while attempting to remove the seat belt from her child, the seat belt would not release. The contact had to remove the bolts from the retractor to remove the seat belt. The manufacturer was not contacted. The failure mileage was 105,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving at approximately 30 MPH, she began to slow for a traffic light when the vehicle stalled and would not start again. The contact stated no warning light was illuminated. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that there was no transmission fluid left in the unit and that the transmission had to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 94,000.

THE CARS DASHBOARD LIGHTS KEPT LIGHTING UP AND NOT LONG AFTER I WAS ON THE FREEWAY AND THE CAR CAUGHT ONFIRE UNDER THE HOOD AND BURNT DOWN COMPLETE LOSS

-Electronic parking brake system (Brakes, Electrical) -If the Parking brake fails due to electrical component failure/premature degradation as well as the transmission bushing recall simultaneously, the vehicle could move on it's own while unattended causing accident/harm. -The vehicle is now in a dealer shop, work status has not been updated. -Inspection in progress by manufacturer dealership -Audible alarm with warning message "Electronic brake malfunction, Service now"

The contact owns a 2013 Ford Fusion. The contact stated that while her daughter was driving at 60 MPH, she smelled an unknown burning odor as an unknown-colored smoke began to emit from underneath the vehicle without warning. Her daughter then pulled over and saw flames emitting from underneath the hood of the engine. While waiting for the authorities to arrive at the scene, a fellow motorist witnessed the failure and managed to extinguish the fire. No injuries were reported. A police report was filed. The vehicle was towed to an independent mechanic where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

I was driving to work and preparing to enter the highway when I received a flashing "low brake fluid" warning light and alarm. Within the first 5 miles of highway driving (before I could reach the next exit) I continually lost brake pedal and brake pressure. By the time that I was safely able to exit the highway my brake pedal needed to be depressed all the way to the floor for me to stop. Obviously this put the safety of myself and others in grave risk. I was lucky to be able to exit the freeway when I did. I found out from the dealer that there was a "Customer Satisfaction Program 22N02" notice issued in September 2022 that addressed my issue, as well as offered a repair. The dealer, however, is unable to perform the work for at least a month. My car has been sitting in a parking lot pending some way for me to get a repair. With the severity and grave risk of bodily harm associated with this issue it NEEDS TO BE A RECALL and not a "customer satisfaction program." I could have died or killed a pedestrian.

The contact owns a 2013 Ford Fusion. The contact stated while his wife was reversing and turning the steering wheel, the front of the vehicle emitted abnormal loud clunking and popping sounds. The message "Service Advancetrac" and a message indicating that the Hill Stop Assist had failed were displayed. The vehicle was taken to an independent mechanic where it diagnosed that the steering rack needed to be replaced as the steering gear motor bolts were fractured. The vehicle was repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in NHTSA Campaign Number: 19V632000 (Steering). The failure mileage was approximately 41,500.

this is 2013 ford fusion and have transmission issue while shifting the gear, it picks the gear very late from stop to moving the car and it cause jerking, this is manufacturing fault in this model. please investigate and should be RECALL for this issue

I experienced a brake hose rupture on this 2013 Ford Fusion. This caused a gradual loss of braking power down to none, and fortunately the incident occurred at low speed without collision or injury. I understand that NHSTA has an open recall query on this possible issue: https://www.thedetroitbureau.com/2022/08/nhtsa-opens-brake-hose-query-could-result-in-recall-of-1-7m-ford-vehicles/ Christian Brothers automotive in Sun Prairie, WI serviced the vehicle following the incident, and may have more details relevant to your inquiry in their records.

The contact owns a 2013 Ford Fusion. The contact stated that after shifting to the drive(D), the transmission experienced hard shifting. Also, while shifting to the park(P) the transmission would remain in drive(D) even though the gear selector indicated that the transmission was in park(P). During the failure, the vehicle would erroneously drive forward. The contact was able to manually shift the transmission to the park(P) from under the hood while a second person depressed the brake pedal. The vehicle was taken to the local mechanic who diagnosed that the transmission shift cable bushing was faulty and needed to be replaced. The vehicle was repaired on 3 separate occasions for the failure but each time the failure reoccurred. Additionally, all audible safety features such as the horn, alarms, and seatbelt alarms were inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 120,000.

My issue is with the transmission when applying the brakes. It seems to be the regenerative braking switching back-and-forth between the brake pads and the regenerative motor. Which causes the dash to come up with a bunch of error codes, including ABS brakes, traction control, airbags, Lane monitoring. these transmissions have about a 75% failure rate.

On 9/16/22 we were driving at about 30 mph on a narrow two lane road in Tewksbury, NH, when the engine suddenly and without warning failed to accelerate and began shaking violently, then quit. We managed to restart and when it again failed to accelerate managed to pull off road into a driveway. We called AAA and had car towed to Salem Ford in Salem, NH. See attached invoice for diagnosis. Incident occurred without warning. Car had been serviced in June 2022 with no problems found. Had we been unable to pull off road, the engine failure could have resulted in severe rear end collision as problem occurred in a blind curve. See attached invoice from Salem Ford.

The contact called on behalf of a client who owns a 2013 Ford Fusion. The owner took the vehicle to an independent mechanic to have the water pump replaced. The contact stated while test driving the vehicle, he started to smell smoke inside the cab of the vehicle. The contact stated no warning light was illuminated. The contact was able to drive back to the independent mechanic, open the hood, and saw fire on the engine. The contact stated he extinguish the fire with a fire extinguisher. No fire report was filed. The contact stated no one was injured nor sought medication attention. The contact stated oil was coming through the cylinder head and caused the fire. The vehicle was not drivable. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed by the dealer or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that his son informed him that transmission fluid was leaking from the vehicle onto the ground. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the Power Steering Assist Fault message displayed. The vehicle was taken to an independent mechanic who diagnosed that the electric power steering gear and torque sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 100,000.

The contact owns a 2013 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle rolled forward and crashed into a pole. The contact was not inside the vehicle when the failure occurred. A police report was filed. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 93,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving at 10 MPH and exiting a parking lot, the rear passenger’s side door opened independently. The contact used the seat belt to keep the securely closed. The dealer was contacted. The vehicle was included in NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The manufacturer was contacted and stated that an authorized dealer had to repair the vehicle. The manufacturer suggested that the local dealer be contacted. The vehicle was not repaired. The failure mileage was 137,149.

The contact owns a 2013 Ford Fusion. The contact referenced NHTSA Campaign Number: 22V413000 (Power Train) however, the contact stated while driving at an undisclosed speed, the steering wheel was loose. Additionally, the contact stated that the bolt failed, and the steering wheel detached and became inoperable. The vehicle was not diagnosed or repaired. The dealer was notified, and the contact was informed that there were no recalls regarding the steering. The contact was advised to call the NHTSA Hotline. No warning light was illuminated. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 80,000.

The contact owns a 2013 Ford Fusion. The contact stated that the gear shifter was stuck in the park position and failed to shift into the intended gear. The contact stated that the TPMS and check engine warning lights were illuminated. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Campaign Number: 19V362000 (Power Train). The approximate failure mileage was 124,515.

The contact owns a 2013 Ford Fusion. The contact stated that while operating the vehicle, the power steering fault message displayed on several occasions before eventually an audible beeping activated and the message "Service Power steering now" suddenly displayed and the steering wheel became difficult to turn in either direction. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 15V250000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 130,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving at an unknown speed, she was unable to accelerate when suddenly, the vehicle started to slow and then stalled. The contact then stated that there was a burning smell inside the vehicle then the engine misfired and overheated. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the number two-cylinder pistons, head gasket and engine needed to be replaced. The contact referenced the NHTSA Campaign Number: 17V209000 (Engine and Engine Coolant). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was 155,250.

The contact owns a 2013 Ford Fusion Hybrid. The contact stated that while driving at various speeds, an abnormal whining sound coming from the vehicle with the check engine warning light illuminated. The contact also stated that while refueling the vehicle, fuel would spew back out of the tank. As both failures persisted, the vehicle began to jerk and hesitate upon the depression of the accelerator pedal. The contact attempted to make an appointment with the dealer but was informed that due to a shortage of employees, the vehicle could not be serviced for months. The contact stated that while waiting for the appointment while driving at an undisclosed speed, the vehicle stalled upon depression of the accelerator pedal while at a complete stop. The "Stop Safely Now" message was displayed on the instrument panel. The vehicle was towed to the dealer and diagnosed with a defective purge valve which caused the transmission failure. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train). The dealer and the manufacturer were notified of the issue and informed the contact that the recall was not related to the transmission failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 130,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving at 15 MPH downhill, the steering wheel locked. The contact depressed the brake pedal but the vehicle would not stop. The contact was unable to move the gear shifter and crashed between the trees and a restaurant sign. The air bags did not deploy. A police report was filed. The contact sustained soreness on the neck, back, and left shoulder but did not seek medical assistance. The vehicle was towed to the independent mechanic where it was diagnosed that the front passenger's side axle was fractured and the transmission shifter cable bushing needed to be replaced. However, the cause of the steering failure was not determined. The mechanic replaced the front passenger's side axle and referred the contact to the dealer for the transmission and the steering failures. An unknown dealer was notified of the failure and informed the contact that the parts for recall repair of NHTSA Campaign Number: 22V413000 (Power Train) were not yet available. Additionally, The contact stated that upon pulling into a parking lot, the steering wheel locked. The contact continued driving straight into a parking space. The steering warning light was illuminated. The vehicle was towed to the independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure but provided no assistance. The failure mileage was approximately 160,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. The contact stated that extra effort was needed while attempting to park the vehicle. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact stated that the failure recurred the following day. The “Power Steering Assist System - Service Required” message was displayed. The contact disconnected and reconnected the battery but the failure persisted. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the failure was associated with NHTSA Campaign Number: 19V632000 (Steering). The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under the recall as the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 96,300.

The contact owns a 2013 Ford Fusion. The contact referenced NHTSA Campaign Number: 17V209000 (Engine and Engine Coolant). The contact stated while driving at unknown speed, the check engine warning light illuminated indicating that the engine was overheating. The contact stated that he checked under the hood of the vehicle but saw no indication of the engine overheating. The vehicle was towed to an independent mechanic where it was diagnosed that coolant had leaked into the engine and caused the cylinder head to crack. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was notified and informed the contact that there were no recalls associated with VIN regard Engine and Engine Cooling. The manufacturer was notified of the failure and the contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.

Power steering column just stopped working in the middle of driving and I made it home okay but the next day it barely even could move and a bunch of lights came up on the dash and they wouldn’t stop going off whenever I start the car

The shifter cable bushing malfunctioned. I could not shift the car out of park even though the gear shift inside the vehicle would move. There is a recall for this in other Ford vehicles but not for my vehicle. I feel like there should be a recall for the group my vehicle falls under as it happened to me.

The contact owns a 2013 Ford Fusion. The contact stated when she starts the vehicle, it vibrates, the steering wheel was difficult to operate, and the instrument panel would not illuminate occasionally. The check engine and other unknown warning lights illuminated. The vehicle was diagnosed with a failure for the instrument panel and was repaired about 7 months ago; however, the failure reoccurred. The vehicle was not diagnosed or repaired for vibrating and steering failure. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, the vehicle hesitated and started shaking upon the depression of the accelerator pedal, without warning. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part for the recall repair was unavailable. The contact also stated that while attempting to park the vehicle, the gear shifter failed to move out of the drive(D). The contact engaged the parking brake and called a mechanic for assistance. The mechanic discovered that the cable bushing was defective and was able to correct the issue; the contact was able to drive the vehicle back to the residence where the vehicle remained parked. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 177,000. VIN tool confirms parts not available.

The trunk randomly opens. Sitting in our driveway, going down the highway which does obscure the rear view mirror. It’s happened many times and I haven’t been able to duplicate

When the car interior gets very hot, the driver's seat belt tensioner refuses to disengage, preventing the driver from fastening his seat belt. This has occurred several times, over several summers; this was not just a one-time occurrence.

Lost power steering almost crashed into a vehicle and had to pull off the highway, again almost crashing into guard rail Why weren't all of these electric power steering assist recalled? Very dangerous 2013 Ford Fusion

The contact owns a 2013 Ford Fusion Hybrid. The contact stated that the brake lights remained illuminated whether the vehicle was running or turned off. Due to the failure, the contact had to jumpstart the vehicle due to the battery being drained. The contact had taken the vehicle to the dealer where she was provided an estimate for the repair. Upon investigation, the contact discovered recalls on the 2014 and 2015 model year vehicles for the failure. The manufacturer was notified of the failure and referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 159,000.

Was sold the car with no inspection and was pushed to get this 2013 Ford Fusion. Lights inside car flickers on and off rather car is on or off; caused to get new battery.

The contact' daughter owns a 2013 Ford Fusion. The contact stated while his daughter was driving at 60 MPH, the vehicle began to overheat. There was no warning light illuminated. The contact daughter's veered to the side of the road and waited for the vehicle to cool down. The contact son-in-law met his daughter and assisted with refilling coolant in the vehicle. The contact's daughter was able to continue driving. However, the failure reoccurred several times while driving. The contact stated that his daughter would need to check the coolant level prior to driving. The vehicle was taken to several independent mechanic who informed the contact that they could not duplicate the failure. The contact, an independent mechanic, diagnosed that both oil and coolant were leaking. The contact referenced NHTSA Campaign Number: 12V551000 (Engine And Engine Cooling). The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall associated to the failure. The manufacturer also advised the contact that they could not assist due to the mileage. The vehicle was not repaired. The failure mileage was approximately 113,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 40 MPH, the vehicle started sputtering and then stalled. The contact stated that the check engine and engine overheating warning lights were illuminated. The contact pulled off the road and had the vehicle towed to a dealer. The dealer diagnosed that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving 55 MPH, the steering warning light illuminated. The contact was able to drive to her destination and parked the vehicle. The contact stated upon restarting the vehicle, the steering wheel was locked. The vehicle was towed to the dealer where it was diagnosed that the power steering rack needed to be replaced and the steering module needed to be reprogrammed. The vehicle was repaired. Additionally, the contact stated that she would hear abnormal grinding sounds coming from the front end of the driver's side of the vehicle while driving and turning the steering wheel. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recall associated with the failure. The failure mileage was approximately 57,921.

The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving approximately 30 MPH and slowing down to enter a parking lot, as she slowed the vehicle, it would not respond to the shift lever, and as she stopped and tried to shift the vehicle to park, the shift lever stopped responding. The contact stated no warning light was illuminated. The contact turned off the vehicle and called for a towing service and had it taken to a dealer who diagnosed that the transmission shifting cable needed to be replaced. The vehicle was repaired, however, the failure recurred. The vehicle was towed to the contact's residence and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 180,000.

accidente automovilístico por que dejó de funcionar el vehículo y se tuvo que utilizar el freno de mano porque el vehículo dejó de responder ocasionando un accidente aparatoso que puso en peligro mi vida y el de las personas con las que me impacte car accident because the vehicle stopped working and the handbrake had to be used because the vehicle stopped responding, causing a spectacular accident that endangered my life and that of the people with whom I was impacted

The power steering was never a problem. I came back from a concert and tried to drive my car home and out of no where my hazards turn on, thought I just accidentally touched the button but that wasn't the case. A few seconds later the service power steering light came on and wouldn't stop making noise but I made it home okay. And then the next day when I started it, it didn't want to move at all and the message on the screen came back up and made a more urgent sound I guess you'd say, but there was never anything wrong with my car, it just stopped working in the middle of me driving home. My VIN number is [XXX] it just wouldn't let me put it in the other box. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Ford recall for under hood shift bushing (22S43). Bushing failed leaving me stranded in Hartford CT. Had the car towed by AAA. Contacted three Ford dealerships to make an appointment and none have the part or a seed supply.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the power steering assist warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V632000 (Steering). The failure mileage was approximately 117,000. The consumer stated the airbag light is on in the vehicle.

The contact owns a 2013 Ford Fusion. The contact took the vehicle to an independent mechanic and was made aware that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train). The contact stated he called an unknown local dealer and was informed that the part to do the recall repair was not yet available. The contact stated two weeks later while attempting to park in a parking lot, the vehicle was shifted to park(P) however, the vehicle was in neutral(N) and started rolling backward. The contact stated no warning light was illuminated. The contact stated while depressing the brake pedal, the brake pedal went to the floorboard but failed to stop the vehicle. The contact engaged the parking brake to stop the vehicle. The vehicle was not drivable. The contact towed the vehicle to another parking lot. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had been informed of the failure. The failure mileage was approximately 204,000. VIN tool confirms parts not available.

Windows will roll down unexpectedly without any warning. This has happened multiple times. I have not had inspected by dealer, however when I take the vehicle in for the two other recalls I will report them issue to the dealer.

Recall that has no fix. Car rolls in park and gets stuck in gears while driving

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the remedy would not be available till the end of the current year if not, the beginning of next year. The contact stated that when attempting to shift into reverse, the gear shifter remained in park and the instrument panel displayed the vehicle was still in S drive. The vehicle stalled in the middle of the street while drifting back. The contact turned the steering wheel to avoid a vehicle behind them. The vehicle crashed into a curb and came to a stop. No air bags deployed. The contact had experienced a head injury, however, medical assistance was not needed. There was no surrounding damage. The vehicle was able to be towed once a screwdriver was used to manually place the gear in the neutral position. The vehicle was deemed inoperable. The vehicle was towed to the dealer who had not been able to successfully remedy the vehicle due to remedy not being available. The approximate failure mileage was 142,000. Vin tool confirms remedy not yet available.

The engine coolant continually needs to be refilled, and has resulted in the car overheating multiple times. I have had the coolant system checked multiple times for leaks and they say that the pressure test doesn't show any leaking. I have had to pull over on the side of the highway twice since I've had the car to wait for it to cool down to put coolant in, which I now have to carry in the trunk because it happens so often. I don't know if the engine is just running hotter than it should and causing this but I would like to know if this has been a problem with other fusions because its become a big safety issue when I have to pull off the highway to fix the car. Also, I don't know if this has been a problem with other fords but the seatbelt constantly locks while trying to put it on whether the car is on or off.

The contact owns a 2013 Ford Fusion. The vehicle had previously been serviced at the dealer under an unknown recall; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle was vibrating abnormally. The vehicle was taken to the dealer where the spark plugs were replaced; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that there was a coolant leak causing damage to the engine. The dealer advised the contact to stop driving the vehicle until the engine was replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 35 MPH, the air bag warning light illuminated. The contact also stated that the rearview camera functionality was inoperable. The vehicle was diagnosed with rearview camera failure by the dealer; however, the contact was informed that the failure was a manufacturing failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 153,000.

The contact owns a 2013 Ford Fusion. The contact stated the vehicle began a jerking sensation while driving at various speeds and attempting to shift gears. The contact stated while attempting to drive 40 MPH or faster, the vehicle stalled, jerked, and then stalled again. The service vehicle warning light was illuminated. The vehicle was taken to the dealer who diagnosed that the transmission and torque converter needed to be replaced. The dealer also stated the failure was wearing down the engine and would eventually need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was informed that the VIN was not under recall for the failure. The approximate failure mileage was 100,000.

The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving 35-40 MPH, she heard abnormal grinding sounds coming from the driver's side front wheel. The contact was able to continue driving. The vehicle was taken to an independent mechanic where the ball joint and unknown suspension parts were replaced; however, the failure reoccurred. The vehicle was taken back to the independent mechanic who referred the contact to a certified transmission specialist. The vehicle was taken to a certified transmission specialist and was then towed to a second certified transmission specialist. Both transmission specialists diagnosed that the bushings were grinding in the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the parts for NHTSA Campaign Number: 22V413000 (Power Train) were not yet available. The failure mileage was approximately 136,000.

The contact owns a 2013 Ford Fusion Hybrid. The contact stated that the driver’s side seat belt retractor failed to extend. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V875000 (Seat Belts) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, there was an internal coolant system burning. In addition, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was diagnosed and repaired; however, the failure reoccurred. The VIN was not included in NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer was notified of the failure. The approximate failure mileage was 86,000.

Air bags deploy out my passenger side seat. While I’m driving and allow driver side to emergency parking break keep coming on while. Driving. Check charging system

The contact owns a 2013 Ford Fusion Hybrid. The contact stated that the vehicle failed to shift out of gear. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA for assistance. The contact stated the failure was related to NHTSA Campaign Number: 19V362000 (Power Train). The approximate failure mileage was 135,000.

The following warning lights come on causing the power steering to go. 1 ABS 2 service advance trac 3 hill assist not available 4 check rear park aid

Traveling approximately 40 mph power steering failed causing the car to jerk violently. Power steering assist fault displayed on instrument cluster. Have not taken it to a garage yet.

The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds and making a left turn, the vehicle would jerk to the opposite direction. The contact stated that he had to continually apply a lot of pressure to the steering wheel in order to regain control of the vehicle. The contact stated that no warning lights were illuminated. The contact stated that he then drove his vehicle to an independent mechanic however, the vehicle was not repaired. The contact was made aware of the NHTSA Campaign Number: 13V232000 (Steering) however, the VIN was not included. Neither the dealer nor the manufacturer was made aware of the failure. The failure mileage was 150,000.

Trunk randomly pops open while driving.

Ford Dealership says that the car has swollen lug nuts Therefore they will not rotate the tires They are factory wheels and lug nuts Why has there not been a recall on all of these junk lug nuts?

The contact owns a 2013 Ford Fusion. The contact stated the steering wheel felt very loose. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 147,329.

Well maintained vehicle prior to problem. Coolant leaked into the motor causing an internal leak and the cylinder head to warp. Also cracked radiator due to coolant leak. This happened 1000 miles after a lengthy tune up.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal with the check engine warning light illuminated. The contact had taken the vehicle to a dealer where a software update and other minor repairs were performed on the vehicle under warranty. The contact then stated that an abnormal banging noise would emit from the vehicle while accelerating without warning. The vehicle was taken back to the dealer where various repairs to the transmission were performed; despite multiple repairs, the failure persisted and vehicle was taken back to the dealer on multiple occasions. The dealer then replaced the cable bushing and attached shifter cable which temporarily repaired the vehicle; however, the contact stated that recently, the failure returned. The vehicle was taken back to the dealer where they informed her that the warranty had expired and that she had to repair the vehicle out of pocket. Upon investigation, the contact discovered NHTSA Campaign Number: 19V362000 (Power Train) which she linked to the failure. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 21,454.

Steering assist failed all most crashed Cause unknown

Rear seat seatbelt locks up when the seat is moved down and won’t retract and only gets tighter when it gets pushed back up. Tightens on passengers in back seat at times. Has been taken to a dealership. Contacted other people who own fusions of the same year and they have similar issues.

The power steering assist failed, and every ford dealer is refusing to fix it as a recall when it has been recalled. It is extremely unsafe to drive the car like this.

Replaced tires back in Oct 2021; tire shop reported to me that the lug nuts were severely stripped and needed to be replaced; if I ever had a flat, I wouldn’t be able to get them off and that the individual installing them had to hammer most of them loose. Replaced the lug nuts. Ironically, the following day (as is my luck), i ended up with a flat. Glad I had replaced them.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the warning message “Engine Coolant Low – Service Required” and the temperature warning light illuminated, and the vehicle inadvertently stalled. The contact veered to the side of the road. The vehicle was towed to an independent mechanic who replaced four sensors in the cooling system and informed the contact that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact stated that the failure reoccurred while driving. The vehicle was towed to the dealer where it was diagnosed that there was air in the cooling system. The dealer flushed the cooling system; however, the failure persisted, almost causing other vehicles to crash into the vehicle. The vehicle was towed back to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 100,000.

Engine/Engine coolant . Keeps popping up message saying Engine coolant low checked the coolant level was slightly under level line topped off 2 days later same message pops up again so checked it and it was slightly low again topped off again and every few days this message pops up , now heavy white smoke is coming from the exhaust took it had it put on machine to diagnose problem it saying cylinder 3 so replaced spark plug and wire next day car starts sputtering again heavy white smoke coming from the exhaust was told it sounds like coolant maybe leaking internally I have read several hundred of this very same problem on 2013 Ford Fusion that have recalls why is my car not listed to have the same issues addressed?

The drivers side door showed it was latched there weren’t any lights saying that the drivers side door was open or any other door was opened. I was driving and turning left and all the sudden my drivers side door flew open and struck objects on the side of the road people had placed out for garbage pick up. My safety was put at risk by my drivers side door coming open while I was driving. I started to pull over but by the time I was almost stopped my drivers side door came swinging back and I had my hand out to catch it , it smacked into my left hand bending my wrist back and shoving my elbow in my arm into my side causing excruciating pain. My drivers side door has dents a scratches in it from the objects it smashed into and I have pain in my left fingers and hand and wrist and arm hurts along with the side of my abdomen from being crushed into my side. I also had my head leaning towards the door so when it came flying back at me it hit my head hard. I ended up vomiting and feeling extremely anxious and scared and dizzy I was very stunned. I had shut and closed my drivers side car door and there wasn’t any lights indicating any doors in my vehicle were still open. My 2013 ford fusion se had been taken in for several recalls the door actuators where amongst several I had the dealership inspect and they were supposed to have fixed them. I haven’t driven the vehicle since I plan to take it into the dealership and get it checked out. I need make a police report and am calling my auto insurance company in the morning to let them be aware of the issue as well. There weren’t any warning lamps or messages until after the driver side door came open. There is now a warning light on my dashboard. And the lights on my dashboard started flickering. It first happened March 1, 2022.

The contact owns a 2013 Ford Fusion. The contact stated that over the past few months, the steering wheel had become loosened and would move abnormally while driving at various speeds without warning. The contact had taken the vehicle to an independent mechanic and was referred to a dealer for assistance. The contact notified the dealer of the failure and was referred to the manufacturer. The manufacturer had yet to be notified of the failure. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V632000 (Steering). The vehicle was not repaired. The failure mileage was approximately 100,000.

My vehicle has every problem that has been reported and recalled, however my vehicle isn't listed on the recall list. Could this be a mistake? Could my vehicle oddly have all the same engine coolant levels, advance trac, power steering, engine overheating issues, as the ones recalled but not actually been recalled?

Went to the grocery store and put the grocery's in the rear passenger area. The door failed to latch properly and had to drive home very slowly. As it was every time we turned, the door would come open.

I was traveling with my family and a light came on the dash. I pulled over to check my manual and it said it was a power steering fault. Once I started my car again the power steering was completely gone and I had to drive 10 hours back home with no power steering which was extremely hard for someone who has never driven a vehicle like that. I seen online there was a recall for 23 ford fusions but of course mine isn’t on the list. I found 177 complaints on this and I don’t understand why this is not a recall. If this had happened while driving I could have been seriously injured or killed or harmed another life. Please take that into consideration!

The contact owns a 2013 Ford Fusion. The contact stated while her daughter was driving approximately 35 MPH, the "Check Engine" warning light illuminated. The contact's daughter reported that the temperature gauge was showing a high engine temperature. The contact's daughter safely pulled over. The contact said that there was white steam coming from under the hood. The contact stated that her husband picked up the vehicle with a vehicle trailer and towed the vehicle back to the residence. The contact later drove the vehicle to the local dealer, where it was diagnosed with an engine coolant leak. The vehicle was not repaired but was pending repairs. The contact referenced NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 135,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 40 MPH, an audible alert was sounded and a message stating “Transmission not in PARK” was displayed on the instrument panel. The contact pulled over, shifted to PARK, restarted the vehicle, and drove back to the residence. The vehicle was parked and turned off however, the vehicle started rolling backward. The contact used bricks to chock the wheel. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The contact referenced NHTSA Campaign Number: 18V471000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.

The contact owns a 2013 Ford Fusion. The contact stated while driving 30 MPH and shifting to first gear, the vehicle started jerking and shuddering. The contact stated that the failure increased in intensity whenever he shifted into a higher gear. There were no warning lights illuminated. The contact veered to the side of the road, turned off, and restarted the vehicle; however, the failure reoccurred while driving. The contact was able to continue to drive the vehicle at slower speeds. The vehicle was taken to the dealer where the PCM was reset and the transmission oil was replaced; however, the failure persisted. The contact also stated that the failure would occur whenever the accelerator pedal was depressed. The contact stated that the vehicle was leaking gasoline and was taken to an independent mechanic who replaced the fuel injectors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

Steering wheel is coming loose.

The contact owns a 2013 Ford Fusion. The contact stated that while exiting a parking lot at a slow speed, the power steering failed without warning. The contact stated that excessive force was needed to steer the vehicle while driving home. The contact then called the dealer where she was informed that her vehicle was not included in NHTSA Campaign Number: 13V232000 (Steering). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 98,000.

The contact owns a 2013 Ford Fusion. The contact stated that while his son was driving at an undisclosed speed, the engine started overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who stated that the head gasket was blown. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer was contacted and referred the contact to the NHTSA for assistance. The approximate failure mileage was 123,277.

The power steering failed while driving almost hade an accident a lot of people complain with the same issue this is in on going with this model!

I was told by the local dealership that the lug nuts are swollen and if not replaced will crack and cause risk to the wheels coming off.

Steering Fault. Service Now. Message came on. Power steering gone completely.

The contact owns a 2013 Ford Fusion. The contact stated while attempting to reverse out of a parking spot, the steering wheel became difficult to turn. The contact stated that the ABS warning lights was illuminated. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V250000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not included. The failure mileage was approximately 110,000. Consumer stated complaint can be closed problem was with the power steering.

Lug nuts are swollen and required excessive time and labor at the Ford dealer to remove them and replace them. If I required road tire repair I would not be able to remove a tire. I was at dealer for oil change and tire rotation. Total time at dealer was 4 hours.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 35 MPH, the vehicle produced a high pitch sound coming from the transmission. The contact was able to pull over. Upon restarting the vehicle, the vehicle would not shift out of park. The contact stated no warning light was illuminated. The contact called a mechanic to the vehicle and the vehicle was diagnosed with needing the shifter cable replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V471000 (Power Train) however, the VIN was not included. The vehicle was taken to a local dealer where it was diagnosed with needing the shifter cable replaced; however, the vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to NHTSA. The failure mileage was approximately 191,000.

My coolant has been disappearing at an exceptional rate in my 2013 Ford Fusion with a 1.6L Ecoboost engine. About once every week or so my "Coolant Level Running Low" message comes on and I have to add more coolant. This went on for several months, no dangerous problem, just buying coolant regularly and wondering where it's all going. No sign of coolant under my car. I was driving to work when the warning message "Engine Coolant Overtemperature" came on and my car stalled. Thankfully I was able to pull over safely. The coolant was low again and the engine overheated. I read other people with the same year, make, model, and engine also had the same issue - coolant vanishing causing the car to overheat and stall, some resulting in fire. I believe this is due to the coolant leaking into the hot exhaust system as safety recall 12S41 describes. Because my car was manufactured in 2013 and not 2012, my VIN is not listed to be recalled despite the same issue on my same make, model, and engine. The Ford dealership would not fix it as a recall. I'm grateful mine didn't result in a fire this time unlike some other unlucky folks in my same position.

The steering locked up 2 times. Had I been driving when this happened it could have caused a serious accident. The problem has not been inspected by anyone at this time. I received a Steering Assist Malfunction message both times when starting my vehicle. After shutting the car off and waiting a little while and then starting the car back up the message is no longer there and the steering seems to be fine. But again if this happens when Im driving it, it could result in a serious accident.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 25 MPH, the steering wheel became difficult to turn. The contact stated that the “Power Steering Disabled” message was displayed. The vehicle was taken to a local mechanic where it was diagnosed with needing the power steering control module replaced however, the vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V250000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included. The failure mileage was approximately 120,000.

Just before the December holiday, my car was making a notable noise. My local mechanic has diagnosed it to be a transmission failure at 99k miles. The local Ford dealership still has not looked at it and can't for weeks to come because of Covid (1/3 of the mechanics plus the Service Manager and assistant are out). They told us that the tool needed to repair this problem will not be available until April because it needs to be manufactured and distributed. I am left without a car, thrown into the market 2 years ahead of my financial plan, without assets from my car and having difficulty getting a loan because of the hyperinflation of car prices, particularly used. I am quite stranded.

2.when it came on this time it said “Power steering assist fault” see manual then shut completely off on me. I cranked it back up and it ran for about 30 seconds and shut off again. I cranked it up again and the wrench illuminated and stayed on so I drove it home and parked it Sunday. Now I am bringing it in to you all. It seems to be some serious power/electric issues going on with this car.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at 10-15 MPH uphill and making a turn, the vehicle made an abnormal sound and was hesitating as if the transmission was in neutral. There were no warning lights illuminated. The contact stated that as the vehicle started rolling backward, she depressed the accelerator pedal and was able to move forward and made the turn. The contact continued to drive; however, the failure reoccurred while driving and the vehicle was making abnormal sounds. The vehicle was taken to an independent mechanic who test drove the vehicle and diagnosed that the transmission had shifted into fifth gear and would not shift out of fifth gear. The independent mechanic diagnosed that the transmission had failed and needed to be replaced. The vehicle was towed to the residence. Then, the vehicle was towed to another mechanic who diagnosed that the transmission had failed and needed to be replaced. The manufacturer was notified of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 19V362000 (Power Train) and to take the vehicle to the dealer for a recall repair. The vehicle was towed to the dealer who informed her that the vehicle would be repaired at her expense since the VIN was not included in the recall. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Recall issued by Ford 15S14 stating "If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash." This recall was performed July 8th 2015 at Twin Hills Ford dealership at approximately 30k miles. This exact same problem has happened again at approximately 60k miles and though talking with Ford they will not admit fault to a poorly designed steering motor with an identically poorly designed safety recall solution. This is a safety issue that I feel I should not have to pay upwards of 2500 to repair. Especially after the "solution to the safety hazard" has been performed. This issue puts others in danger and was not adequately resolved.

The contact owns a 2013 Ford Fusion. The contact stated while driving at an undisclosed speed with his son inside the vehicle, he smelled an abnormal fuel odor. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the fuel delivery module was cracked and needed to be replaced. The contact was notified of NHTSA Campaign Number: 13V227000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.

when I pull out the gearbox it makes a medium loud noise in the transmission, I try to call because I received notifications, number and description of the 19S16 campaign but it turns out that the automated call does not recognize the numbering

The mechanism and cable to unlatch the hood corroded to the point that the hood to the car was unable to be opened. This could be a hazard in the event oil needed or antifreeze needed to be added to prevent engine damage. Or if the hood were to somehow become ajar, it could potentially cause the hood to open up while driving, creating a visual obstruction and increasing the risk for a motor vehicle crash.

My 2013 Ford Fusion SE had the high pressure fuel pump start leaking and dripped fuel on the exhaust and started the car on fire while driving down the road. This caused about $7,000.00 in damage but could have easily gotten out of control and caused injury or death to occupant(s). I reached out to Ford Motor Company and did a chat log asking for assistance and to make them aware. Ford Motor Company Case number CAS-34734107-H6J0Z5. What is dangerous about this design is that Ford chose to design and install a secondary high pressure fuel pump directly above the exhaust manifold and the engineers surely would have known the durability and longevity along with possible outcomes due to normal use over time. For the same reason you are not to refuel a hot engine, a fuel pump should not be placed directly over the exhaust manifold. I believe Ford Motor Company should be held accountable for their finished product liability. This is dangerous enough that they should remove these vehicles from service until a safe solution is available and deployed in my opinion.

Engine shut off while driving, and a "transmission not in park" message was displayed. Car was able to restart after several tries. Looking online I found a lot of people with the same issue, but no answered questions.

The shift cable bushing in my 2013 Ford Fusion Hybrid degraded and broke apart from the gear shift cable. This resulted in me being unable to shift gears while the vehicle was in park. Fortunately the car was parked at the time but this could have been a serious safety concern had the vehicle been moving. The vehicle was repaired by a Ford dealership by replacing the entire gear shift cable. This repair was considerably more expensive than just replacing the bushing itself which they claimed was not possible. No warning lights or messages were indicated before the failure. This part failure is the exact same issue involved in NHTSA CAMPAIGN NUMBER: 18V471000.

Went to turn the car on and the message "power steering assist fault" kept blinking on the dashboard. Luckily wasn't driving or this could have turned into an accident. Sat in the car for a couple minutes and turned the car off and on. Message didn't appear again, but I'm nervous to drive longer distances than the 6 mile trip from my place of work to my house. I've read that there is a recall on other fusions in the same year as mine. However, I don't know if the VIN is included. I think they need to 1.) send out a notice to all fusions of that year for a recall and 2.) include other VINs in this recall. I now am nervous about driving this car and I plan on having this looked at by a Ford Dealership promptly. Please get this addressed.

Drove my car to work just fine and my wife got in it to go home and power steering assist fault light came on looked it up and found out that are vin is not recalled looked up how to fix it and there was at least 200 people that has the same issues that’s a lot more then the 23 recalls for that car

The transmission keeps jerking and when waiting for a light to change car jerks. Also makes a noise that sounds like water boiling but it is something with the Moter.

The contact owns a 2013 Ford Fusion. The contact stated that while attempting to park, the vehicle became stuck in the reverse position while shifting into the drive position. The contact applied the emergency brakes to prevent the vehicle from reversing. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 18V471000 (power train) however the recall was not associated with the VIN. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

While driving, the vehicle flashed the "Service Power Steering" warning. After arriving at my next destination and restarting the vehicle, the alert changed to "Service Power Steering Now", and the power steering became completely unresponsive. According to the dealership, the power steering assist has failed and the entire rack and pinion assembly will need to be replaced, a roughly $2000 repair. After doing some research, this issue has resulted in recalls on other Fords, including Fusions, within the same year model, but not my specific VIN. And judging from the other feedback on NHTSA I'm not alone. It's quite apparent the recall needs to be expanded to include this model.

Car was parked in the driveway and when started after 4 days, a message came "Active Power Steering Assist Fault". Steering became too hard to operate. This could have happened while driving and would have resulted in a collision. There are recalls for the same issue for 2013 Fusions but not my VIN. I think this recall should be expanded to include more VINs as I am reading similar complaints. Vehicle only has 72000 miles on it.

Our transmission thinks the car is always in drive. It won’t start, and shifts very roughly. There was a recall for this, but not sure why our specific vehicle wasn’t included.

The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the steering assembly replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 90,000.

On 10/31/21 at approximately 7:30 pm my dashboard alerted me with a steering assist fault after making a turn on a rotary on Mystic valley Pkwy Somerville Ma 02144. After entering the rotary my vehicles steering wheel become stiff and hard to move and staring moving towards the left side close to the curbs. I was traveling at around 20mph. I was able to move the vehicle to a near by park that was located on the same street as the rotary (Dilboy stadium). After parking the vehicle, I shut it off and restarted it. After doing so, the alert disappeared and I was able to drive the vehicle normally. After leaving the park 5 minutes later the alert popped back again. I was driving in a straight line so the steering assist did not cause much of a problem, however I could feel the stiffness of the steering wheel. When I arrived to my destination, after performing a left turn my vehicle once again starting leaning towards the left side almost causing me to hit the curb. At around 9:00pm I had towed the vehicle to a Fords dealership. On Monday the 1st I was able to drive the vehicle with same steering wheel conditions to an independent dealership who performed a check and received a fault code of C200D:49 with the solution of replacing power steering rack with module which could only fixed at a Ford dealership due to the module. In the situation described above I was very fortunate that I was not driving at high speed in an area with high traffic, as an accident would’ve most likely occurred. I know that there is no recall on my specific vin however I am aware that other vins with the same year and model have recalls on them. I do not have any other alerts on the car. The fault I came across is a safety hazard not only to myself but other cars on the road. After digging around on the web the steering wheel fault is a common error that a lot of Ford owners come across and I believe that an investigation needs to be launched to protect the safety of drivers and pedestrians.

November 1, 2021 I noticed that all of a sudden the warning light for power steering came on. I managed to get the car to the house and now the steering is locked. I have no remedy. I have been nervous about the car every since. I need my car repaired. The warning should come before all out failure! That’s not a warning it’s an ambush!!

The contact's daughter owns a 2013 Ford Fusion. The contact stated while driving at various speeds, excessive force was needed to steer the vehicle. There was no warning light illuminated. Neither the dealer nor the manufacturer was notified of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 19V632000 (Steering) which he linked to the failure. The vehicle was not repaired. The failure mileage was unknown.

2013 Ford Fusion with 54K miles. The vehicle overheated and the coolant light indicated to add fluid. Fluid was added however, the coolant light keeps coming on to add more fluid. Coolant has been added about every 2 weeks but the level is just below the max fill line each time with plenty of fluid in the unit. The car was taken to Ken Grody Ford (KGF)in Buena Park, CA and the radiator was flushed, and inspection revealed there were no leaks or damages. Within a week the coolant light came back on and was returned to KGF for reinspection. At this time a pressure test was done and we were told the temp sensor and bypass hose needs repair. A Ford Mechanic, not at KF advised this may be related to 2 recalls on the car 17S09, which was supposed to have been addressed in 2019, and/or 12S41 which is an old recall we were never advised of and the repair was not done. Per KGF, 12S41 was never entered in their system for recall, however this was confirmed on NHTSA. Ford Customer Service said they will not repair if it is not in their system and will not review NHTSA to confirm our VIN was impacted. Most complaints on NHTSA regarding cooling have the same symptoms as our car. Both recalls are a safety hazard causing the engine to catch fire and endanger driver/passengers. I have no way of confirming the work was performed as we were previously advised and yet Ford will not take responsibility to ensure the current issue is not related to the recalls and perform the necessary repairs. I was told by a Supervisor, Jennifer, at Ford's Customer Care Line (800-392-3673) that NHTSA must tell Ford to add this to their (Ford's) system in order for it to be addressed.

Power steering failure in parking lot. Steering did not return to center like normal after turning, shortly after while pulling into parking spot the power steering failed. Power steering reset tried and failed. Computer reset tried and failed, vehicle has no power steering or lane keeping capabilities.

The contact owns a 2013 Ford Fusion. The contact stated while driving at 30 MPH, the contact noticed a warning light illuminated on the vehicle stating engine overheating. The contact pulled the vehicle to the side of the road, where the contact noticed black smoke coming from the engine. The contact then drove the vehicle across the road into a mechanic shop where the mechanic who used a fire extinguisher to extinguish the smoke fire from the engine. The contact had the vehicle towed to a local dealer who diagnosed the failure as the engine was damaged and needed to be replaced The dealer replaced the engine, however, the contact was still experiencing issues with the coolant system on the vehicle. Sometime after the contact received a recall notification NHTSA campaign number: 17V209000 (engine and engine cooling) which the recall stated they would place a coolant sensor on the vehicle however the local dealer did not add the sensor on the vehicle they only replaced the coolant control valve. However, after the repair, the vehicle still experienced failures. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000.

The contact owns a 2013 Ford Fusion. The contact stated while his girlfriend was driving at an undisclosed speed, the power steering assist warning light illuminated, and the vehicle lost power steering functionality. The contact stated that assistance was needed for the driver to steer the vehicle into a parking space. The driver restarted the vehicle however, the vehicle did not regain power steering functionality. The vehicle remained in the parking space. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving 75 MPH in the rain, the vehicle inadvertently lost power steering functionality. The power steering assist warning light illuminated and the message to "Pull Over" appeared on the instrument panel. The contact stated she veered to the side of the road and turned off the vehicle. The contact restarted the vehicle, but the power steering warning light remained illuminated. The contact stated she was able to continue to drive the vehicle at a lower speed and manually steer the vehicle. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 15V250000 (Steering) because the VIN was not included in the recall. The dealer was notified of the failure and advised the contact that she would be responsible for the cost of diagnosis and repair of the vehicle. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 107,000.

When my fuel tank is filled the vehicle won't start and while driving the vehicle will stall out. The code on the check engine light comes back as P1450. This is telling me the canister purge valve needs replaced. After researching online I see this is a common problem for the 2013 Ford Fusion.

No warning light. Rpm’s surge high, low then engine shuts off while driving or idle. I could be in the middle of an intersection and my engine will shut itself off. Major safety issue and this car needs to be recalled. Happens even after taking it to the dealer “fixing” the “problem.” I’m not sure they even know the issue. They just try replacing things for a short term fix yet still having issues long term.

The car would stop after the warning of over heating so the car would just shut down go into what is called limp mode was told that is to protect the engine so we was told that in order for them to check we first had to purchase ford parts to get it started which we did but about 30days later same problem took it back they charged me another fee to put on the diagnostic machine which we did. That still didn't take care of the problem this went on from April 2021 well in May received a recall for the coolant system on this car make and model made appt took it in well they failed at fixing this with the car having to be left there weeks at a time it is still there they couldn't repair it they now are saying it is the engine do we want it repaired I don't no how when they can't even fix what it was there for now all of a sudden it's on me and the agent that called first said the transmission they have no clue they are just trying not to be responsible for this car even towing company knows where to take the car I have been put down all over town. This has been a nightmare I am afraid of the car and no trust with the people that's fixing the recall because they don't know how.

Lug nuts on wheels are swollen and cannot be removed with the wrench provided with the vehicle. This prevented me from being able to remove my flat tire and install the spare. I was forced to drive the car with the deflated tire to a mechanic in order to get it forcefully removed. This represented a dangerous situation

2013 Ford Fusion 1.6 car system started to read low coolant level while driving parked. Checked level it was filled just fine. Cut car back on same thing then over temp. Code came up as well, turned car off checked under the hood fluids all over the front end. My car was fixed in 2019 for recall 17s09 for engine coolant problems that caused this before as well as 5 other recalls

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 75 MPH, the vehicle decelerated independently to 20 MPH. In addition, the engine overheated message was displayed on the instrument panel. The contact mentioned that there was a loud growling noise coming from the vehicle. in addition, the vehicle was placed in Park and the vehicle rolled backwards. The contact stated that the parking brake was activated to stop the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission temperature sensor needed to be replaced. The vehicle was taken back to another dealer where there was a diagnosis taken but the failure was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,000.

The contact owns a 2013 Ford Fusion. The contact stated that after starting the vehicle, the vehicle failed to shift into gear without warning. The vehicle was towed to the local dealer and the contact was informed that the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 158,097

My car doesn't start after getting gas, it stalls while driving (which is very scary), feels like it's not getting enough gas at times and then will jump forward like it got too much gas at times. I took it to get it tested and was told it's the purge valve. This has been recalled in older models of the Fusion, as well as the Ford Focus. I have the same issue, but the 2013 isn't included in the recall. It needs to be covered under the recall because I'm sure my vehicle is not the only one. It's a huge issue, as it's not safe to drive.

Car consistently tries to pop the trunk while driving while also unlocking and locking doors. The seat always goes back to a default position. Does it so much I had to unplug the trunk actuator because it wouldn’t even let me drive off without opening the trunk. Lights flicker all weird when it does it. It does this idling and driving all the time. I can’t use photos to describe but I do have a video but your platform won’t let me upload videos.

The contact owns a 2013 Ford Fusion. The contact stated since purchasing the vehicle, while driving, the vehicle failed to exceed 40 MPH. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle but did not inform the contact of the diagnostic result. The contact stated that the vehicle was repaired however, upon starting the vehicle, the accelerator pedal was depressed but the vehicle failed to respond. The vehicle was taken to the mechanic who diagnosed that the transmission had failed. The contact stated that the vehicle was repaired however, the failure persisted. The vehicle was taken back to the mechanic and the valve body, the computer system, and the transmission were replaced. The contact stated that the failure had been reoccurring and the check engine light was illuminated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 99,000.

While driving on the interstate, the power steering on the car suddenly stopped working and has not come on since. This was a major issue as I was driving 80 mph on the interstate and had trouble steering after it gave out. After taking this to the Ford Dealership I was told that it would be a $3,100 fix. There were not any warning signs before this event and the car had been in perfect condition.

The contact owns a 2013 Ford Fusion. The contact stated that upon parking his vehicle in his driveway, the contact placed the gear shifter into the park however, the dashboard read that the vehicle was in neutral. As the contact exited the vehicle, the vehicle began to roll backwards without warning. The contact immediately re-entered the vehicle and forcefully applied the brakes and activated the parking brake. Since the failure, the contact had been unable to drive the vehicle as the gear shifter remained stuck in park as the dashboard continued to read that the vehicle was in neutral. The contact had notified both the dealer and the manufacturer of the failure and both informed him that his vehicle was not included in NHTSA Campaign Number: 18V471000 (Power Train) which he linked to the failure. The vehicle was not repaired. The failure mileage was approximately 143,000.

The contact owns a 2013 Ford Fusion. The contact stated that when the vehicle was started, the power steering failed to operate as designed. The contact took the vehicle to the dealer and was informed that the EPAS gear failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 79,000.

The steering wheel attachment bolt has not maintained torque. As a result, the steering wheel has loosened over time. I fear the steering wheel may separate from the steering column shaft, increasing the risk of a crash while driving.

Had been shopping all day, with no indication of a problem. Stopped to gas up vehicle and put the gear shifter in park, then removed the key (No warning or indicator there was a problem). Before exiting the vehicle, when releasing the brake pedal, the car started to roll forward. Brake pedal was immediately pressed again, before possibly colliding with another vehicle parked in front of my vehicle. I put the key back into the ignition to attempt to start the vehicle and it would not start. I looked at the gear indicator and it stated the car was in reverse, but the shifter was in park. Gear shifter override did not change the indicator on the dash either. Vehicle was able to roll forward and backward with gravity or pushing. I kept on the emergency brake and upon inspection of the engine compartment by the mechanic with the tow company, it was discovered that the gear shift cable had disconnected. Reconnection was attempted, but it would not stay connected. There is a current recall for this exact problem, but my VIN number was not included in the recall.

The contact owned a 2013 Ford Fusion. The contact stated while he was parked on the side of the road, he noticed dark smoke coming from underneath the hood of the vehicle. The contact stated as he turned off the vehicle, the vehicle caught on fire. There were no warning lights illuminated. There were no injuries sustained. The contact was able to extinguish the fire with the assistance of the emergency units. A police report was filed. The vehicle was towed to a tow lot, where it was deemed a total loss. The dealer was made aware of the failure and advised the contact that they could not assist. The manufacturer was made aware of the failure and informed the contact that they could not assist due to the severity of the fire. The manufacturer stated that the failure was not related to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The approximate failure mileage was 140,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving 20 mph, she heard an abnormal sound coming from the fuel tank. The contact stated that the check engine warning light was illuminated. The contact was able to drive to her residence. The contact took the vehicle to an independent mechanic and was informed the evap purge valve needed to be replaced. A dealer was not contacted. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 15V793000 (Fuel System, Gasoline) however, the VIN and the vehicle year was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.

Transmission made noise and stopped running. Need replacement at a cost of $8,000.00.

Vehicle suddenly lost power steering and warning messages appeared about "steering assist fault" and "service AdvanceTrac". Dealer diagnosed the issue as a failed electric power steering rack but claimed the issue was not covered by recalls. These two Ford recalls appear to describe the exact scenario: 19S26 (19V-632) & 15S14 (15V-250)

I was driving my car and my power steering assist fault came on and the steering wheel locked up. If I would have been turning at the time I would have wrecked. The vehicle had to be towed to the Ford dealership. Since I have on the car the light has came on a couple times but immediately turns off. It is at the dealership where they are telling me it is $2400 to fix.

While on vacation in NW Ohio my power assist failure light came on and I lost my power steering. It was terribly hard to turn and scared me. My sister looked up to see if there were recalls on my 2013 Ford Fusion SE for this problem as we were together and found 17 recalls and over 1500 complaints for this same car year and problem but my VIN was not listed. My VIN needs to be included and I should be reimbursed. This malfunction happened on Sat afternoon July 17, 2021. I got my car into Taylor Kia dealership on Monday on July 19, 2021. My friend is the Sales Mgr. there and got my car in and gave me a loaner to use. they checked for recalls too but none found. It had to be fixed so I told the service dept to go ahead. While the car was there when I had to return home I had them put my back brakes and rotors on and 2 filters I needed. The first assembly parts were damaged and had to reorder. That came in Monday July 26 and repairs were made and finished July 27. I wasn't able to get back up until Friday to exchange the loaner for my car. I had them bag up the bad rack and pinion and brought it home in case you or Ford need it to validate this power steering failure for recall.

The contact owns a 2013 Ford Fusion. The contact stated that while operating the vehicle, the steering wheel started jerking, and the steering was difficult to control. The vehicle was taken to the local dealer who diagnosed that the steering gear was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.

Vehicle sporadically (more so on cool/cold mornings) receives an error light on the dash indicating problem with power steering/traction control and hill assist. When this occurs, vehicle loses power steering. Very dangerous if unexpected and traveling at higher speeds. Ford is aware of this problem and has issued TSBs. Does there have to be fatalities and law suits before something is done? Consumer should not have to pay $2200+ to repair a problem occurring across multiple vehicle years and models.

Defective Ford engine and engine cooling recalls have been issued for select models (i.e., recalls 12S41; 17S09;) for cars with 1.6 liter engines due to issues associated with low coolant levels in which a recall was issued in 2017 requiring Ford to install new coolant level sensors and the associated hardware and software in order to prevent engine overheating and catastrophic failure. While the recall was not issued for the 2013 Ford Fusion Energi Titanium Hybrid 2.0 liter engines, the problems identified with the 1.6 liter engines also characterize many of the 2.0 liter engines, including the one that I drive. My Ford has had 18 recalls, and during 2020 the engine light came on 4 different times between February and October of 2020 in which I brought the vehicle to Serramonte Ford service center to determine the reason. Ford did routine inspections and recall work in each visit, but it was not until the final time that the engine light came on that the tech looked inside the engine to discover leaking oil that Ford's service staff informed me I would require a new engine. Ford suggests replacing the defective engine with a rebuilt engine rather than breaking down and diagnosing the cause of the oil in the engine block, according to Ford due to the relatively cheaper cost to me (Ford did not make the diagnosis until after the car was out of warranty) of installing a rebuilt engine rather than tearing down the existing engine to diagnose and repair. I suspect that the 2.0 liter engine has the exact same issues as the 1.6 and should have been included in the 2017 recall, when I could have had the coolant level sensor installed while the car remained under the manufacturer's warranty. The car is at risk of a catastrophic fire now if I drive it off of the service center's lot, where it has been since November 2020. 12S41 and 17S09 recalls should be offered to the 2.0 liter engine models as well, before more people die.

Last night when I got in my car to come home from work. When I turned on my car I got this message "Steering Locked Pull Over Safely". My Mother researched what would cause that to come up. One of the problems that she found was low tire pressure. She went around and checked all the tires and they where inflated to the right PSI. She even made sure that there was no screws or nails that would cause then to go flat. She also hooked up the ODB-2 Scanner to the car to make sure that it wasn't what was causing the issue. There wasn't any codes that popped up. We unhooked the battery and left it unhooked about 30 minutes that didn't correct the issue either. When she called the Ford dealer by our house they told me it would cost me around $2000.00 To fix the issue. What should i do about this issue since i don't have that kind of money to fix this problem?

Power Steering went out, jerked steering wheel. Vehicle no longer has steering. My VIN is not part of the recall like other models. Vehicle is now a lawn ornament.

The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds, the vehicle stalled. The contact also stated that the power steering failed not allowing the contact to steer the vehicle. The contact stated that the coolant warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the engine needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 17V209000 (Engine and Engine Cooling). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 100,000.

Power sreering failure. No warning. Just randomly occurs. Steering wheel locks up and driver in unable to steer the car. HUGE safety issue! Seems ti be a common problem after researching the Internet.

The power steering went out as I was driving my car. I got an alert of 'power assist fault' and 'service advance track' when driving in the rain. The vehicle became very hard to turn which put me at risk of crashing. This has been a widespread problem with 2013 Ford Fusions and many have been recalled. My VIN number was not included in the recall. This happened a few months after purchasing my car brand new as well. The vehicle has been inspected by the manufacturer. There were no warning signs before this.

WAS DRIVING VEHICLE AND VEHICLE ENGINE KEPT RUNNING, BUT TRANSMISSION QUIT PULLING (FLEXPLATE HAD FRACTURED AND BROKEN). VEHICLE COULD NOT ACCELERATE OUT OF TRAFFIC. I AM AN AUTOMOTIVE REPAIR SHOP IN CRESTWOOD. KY AND HAVE SEEN THIS ISSUE TWICE IN THE PAST COUPLE OF MONTHS IN VEHICLES WITH THE SAME ENGINE AND TRANSMISSION COMBINATION. THE OTHER VEHICLE WAS AN AWD FORD 2015 EDGE. I'M SURE THIS IS AND WILL BE A MAJOR ISSUE.

Power steering was lost. Fuse and belt is still okay.

I have had a few incidents where my car displays "power steering assist fault" and the steering gets tight and my car will just stop running. This has occurred multiple times since I purchased my vehicle last summer. One time it occurred on the Turnpike while going at a speed of approximately 70mph and it has also occurred just after I had turned my car on to back out of the driveway. It has also occurred while going 25 in town. Luckily every time I was able to pull over safely each time. I took the car to a dealer just a few weeks ago but they looked at it one day and could not duplicate the problem. It happens randomly so just my luck it did not occur when someone was inspecting it.

Loss of power steering fault system

Steering assistance failed leaving car unsafe to drive. It’s is available for inspection. Fortunately the steering failure occurred after I parked the car.

The contact owns a 2013 Ford Fusion. The contact stated while driving at 50 mph, the vehicle would shake when the brake pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to the NHTSA. The failure mileage was approximately 127,550.

The contact owned a 2013 Ford Fusion. The contact stated while driving at 25 mph, there was an abnormal smoke odor inside of the vehicle. The contact stated that the vehicle caught on fire. The fire department was called out and extinguished the fire. A police and fire report were filed. No medical attention was sought. The vehicle was towed to a police towing facility. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was 125,000.

16 year old driver left home and 4 miles into trip noted that the hot engine indicator had come one. She stopped immediately at the next road and opened the hood to see what the problem was and immediately noted smoke and flames under the hood. Car then proceeded to erupt into flames and burned resulting in a total loss.

The transmission shifter was in the “Park” position, but my dashboard highlighted the “Reverse” position. Using the Shift-Brake Interlock, I attempted to remedy the problem and now my dashboard reads in the “Sport” position while the shifter can move freely. Luckily I had just gotten off work and parked in my spot at home. No injuries or damage other than the aforementioned transmission issue.

The contact owns a 2013 Ford Fusion. The contact stated while driving 20 mph, the vehicle failed to respond when the accelerator pedal was depressed. The contact stated that the engine coolant low service required message was displayed on the instrument panel. The vehicle was taken to the dealer and diagnosed with needing a piston to be replaced. The manufacturer was informed of the failure. The contact was informed that the VIN was not under recall. The failure mileage was approximately 120,000.

The contact owns a 2013 Ford Fusion. The contact received a notification of NHTSA recall campaign number: 18V592000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

MY FAMILY AND I DROVE TO THE BEACH AND WE PARKED. THEN WHEN WERE DRIVING HOME ON THE FREEWAY I LOST POWER IN THE STEERING WHEEL. IT TOOK ALL MY STRENGTH/ MUSCLE TO KEEP CONTROL OF CAR. THAT IS WHEN A LIGHT CAME ON. I MANAGED TO GET HOME AT THAT POINT WE PULLED OUT THE MANUAL TO LOOK UP THE SYMBOL. IT TOO ABOUT 1 HOUR ALONG WITH THE INTERNET JUST TO FIGURE THAT IT WAS THE POWER ASSISTED SYSTEM. IT STATED THAT THE STEERING WOULD BE WITH OUT POWER AND COULD POTENTIAL LOSE CONTROL ALL TOGETHER. WE IMMEDIATELY CALLED TO HAVE IT TOWED FROM HOME TO DEALER AFTER LOOKING UP RECALLS I NOTICED THEIR WAS A RECALL FOR THE SAME THING THAT HAPPEN TO ME BUT ON THE EAST COAST. HOWEVER MY VIN NUMBER SAID MY CAR WAS NOT PART OF THAT RECALL. BUT THE YEAR MAKE MODEL WAS. IT IS MY BELIEF THAT FORD SHOULD BE RESPONSIBLE TO FIX THIS ISSUE NOT ONLY BECAUSE OF THAT BUT EVEN THOUGH MY CAR IS A 2013 IT HAVE LESS THAN 30,000 MILES ON IT. SHOWING IT WAS NOT DRIVEN MUCH OR MISSED USED. IT IS OBVIOUSLY A DEFECT IN PART OR MANUFACTURE INSTALLATION OR WHATEVER. VERY DISAPPOINTED IN MY FORD DEALERS AND COMPANY FOR NOT FIXING IT AND MAKING ME DO SO ESPACIAL BECAUSE THERE IS A RECALL ON IT OUT THERE SHOWING IT IS A DEFECT.

WHILE COMING OFF THE HIGHWAY MY HILL START ASSIST, ADVANCED TRACT, AND STEERING FAILED. I ALMOST LOST CONTROL OF THE CAR. ALSO, THE LINKAGE FOR THE SHIFTER KEEPS COMING UNDONE.

MY 2013 FORD FUSION CONTINUOUSLY HARD SHIFTS AND JERKS WHILE DRIVING. SPARK PLUGS HAVE BEEN CHANGED ALSO TRANSMISSION FLUID CHECKS HAVE BEEN DONE AND IT CONTINUES TO HAPPEN. MY MILEAGE IS ONLY 80,900. THIS HAS CONTINUED NOW FOR ALMOST A YEAR AND A HALF.

TRANSMISSION LATCH AND ENGINE COOLING ISSUE ASSOCIATED WITH SIMILAR MODELS BUT NOT THIS SPECIFIC MODEL.

ALL LOCKS IN CAR START CLICKING THEN 3-5 SECONDS LATERS TRUNK OPENS. HAPPENS AT RANDOM TIME SOMETIMES HAPPEN WHEN CAR IS PARKED OR WHILE DRIVING. IT'S BEEN GOING ON FOR ABOUT 1.5 YEARS HAVE TOOK ITS TO 3 DIFFERENT FORD DEALERSHIP ALL COULDN'T FINE WHAT THE PROBLEM IS. IT'S IS A 2013 FORD FUSION WITH ABOUT 122000 MILES. THE MOST RECENT WAS 3/26/2021 WOKE UP THE NEXT MORNING THE TRUCK WAS OPEN. A COUPLE OF DAYS BEFORE WE WHERE DRIVING ABOUT TO MERGE ON THE FREEWAY THEY TRUCK OPEN HAD TO PULL OVER TO CLOSE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME LOOSE. ADDITIONALLY, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THERE WERE NO WARNING LIGHTS ILLUMINATED THE VEHICLE WAS TOWED TO WEST HILLS FORD (1100 OYSTER BAY AVE S, BREMERTON, WA 98312, (360) 616-3277). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.

2013 FORD FUSION TITANIUM: ENGINE SHAKES THEN SHUTS ITS SELF OFF WHEN STARTING THE CAR AND DRIVING (HUGE SAFETY ISSUE,) TAKES A MINUTE TO START THEN EITHER RUNS FINE OR SHUTS OFF AGAIN. TOOK IT TO THE DEALERSHIP LAST YEAR (2020) AND THEY REPLACE A FUEL PRESSURE SENSOR. MY CHECK ENGINE LIGHT CAME BACK ON THEN WHEN OFF AFTER A COUPLE DAYS. THE CODE WAS THE SAME AS LAST TIME. I HAVE ANOTHER APPOINTMENT WITH FORD ON FRIDAY. I SPEND SO MUCH MONEY REPAIRING THIS CAR. I'D RATHER TRADE IT IN THAN FIX A NEW AND OLD PROBLEM EVERY 4 MONTHS.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING HER VEHICLE AT 35 MPH, THE CONTACT HAD TURNED HER STEERING WHEEL TO THE LEFT; HOWEVER, THE WHEELS FAILED TO OPERATE AND TURN WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT COLLIDED WITH THE CURB DIRECTLY IN FRONT OF HER. THE CONTACT STATED THAT THE AIRBAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED AND SHE DID NOT SUSTAIN ANY INJURIES AS A RESULT OF THE COLLISION. THE CONTACT LATER HAD THE VEHICLE TOWED TO AN ACQUAINTANCE'S HOME WHERE IT REMAINED IN THEIR POSSESSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY OFFERED HER NO ASSISTANCE; THEY REFERRED HER TO NHTSA TO FILE A COMPLAINT. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 19V632000(STEERING); HOWEVER, HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD YET TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000. *LN Consumer stated she no longer has the vehicle.*JB

WHILE DRIVING WARNING LIGHTS CAME ON SAYING THAT THERE WAS A STEERING PROBLEM. MANY OTHER LIGHTS CAME ON IN TURN AND I PULL OFF THE ROAD WITH IT BEING EXTREMELY DIFFICULT TO CONTROL THE VEHICLE. I HAD TO HAVE THE VEHICLE TOWED TO THE GARAGE AND WAS TOLD IT WOULD BE OVER $2,000 TO REPAIR. I HAVE DONE SOME CHECKING AND FOUND THAT THERE MAY BE A RECALL IN THE WORKS 15V250000 BECAUSE OF STEERING PROBLEMS WITH THIS VEHICLE. THIS IS A VERY DANGEROUS SITUATION THAT COULD LEAD TO MANY DEATHS. I THINK FORD SHOULD PAY TO HAVE THIS VEHICLE REPAIRED AND NOT THE OWNER.

I HAVE HAD THE ISSUE OF HARD SHIFTING FOR ABOUT A YEAR NOW. TODAY WAS VERY SCARY FOR ME AS I WAS MANEUVERING ACROSS TRAFFIC MY CAR DID NOT WANT TO MOVE.IT MADE A HIGH GEAR SOUND, AS IF IT WAS REVVING IN A HIGH GEAR.IT SEEMED AS IF THE CAR WAS NOT SHIFTED INTO THE CORRECT GEAR.AFTER ABOUT 2 MINUTES IT STARTED TO DRIVE NORMALLY. IT JUST SEEMED LIKE THE GEARS HAD SLIPPED. I WAS LUCKY THAT IT WASN'T A BUSY TIME OF DAY, AS I WOULD HAVE BEEN IN TROUBLE NOT BEING ABLE TO GO ABOVE 2 MILES AN HOUR.I WAS AT A FAST FOOD PLACE AND HAD THE CAR IN PARK GEAR.I THAN SHIFTED IT TO DRIVE AND MY CAR MOVED OUT INTO TRAFFIC NORMALLY FOR ABOUT 30 FEET AND THAN JUST SEEMED LIKE IT WENT OUT OF GEAR BECAUSE IT BARELY MOVED

MY STEERING WHEEL LOCKS UP AND SAYS 'STEERING LOSS STOP SAFETY'

ENGINE FAILURE DUE TO COOLANT LEAKING INTO ENGINE OIL AFTER RECALL PERFORMED, [RECALL # 17V209000] HAD THE CAR IN FOR MANY SERVICE PROBLEMS RELATED TO MISFIRE ON CYLINDER ONE. HAD INJECTORS CLEANED, REPLACED SPARK PLUGS, REPLACED THE COIL PACK, HAD THE COOLANT SYSTEM FLUSHED AND PRESSURIZED FOR LEAKS, ONLY 42000 MILES,

TRUNK OPENS UNEXPECTEDLY WHEN EITHER PARKED OR IN MOTION.

MY 2013 FORD FUSION IS HAVING ISSUES WITH THE PASSENGER DOOR. IT WAS GETTING HARDER TO CLOSE WITH OUT SLAMMING IT. WELL ONE DAY IT FLEW OPEN WHILE I WAS DRIVING ON A CITY STREET TURNING ALMOST CAUSING AN ACCIDENT. THE DOOR WOULDN'T STAY CLOSED WITHOUT ROPE FROM THEN ON. GOOD THING I DIDN'T HAVE MY 3 KIDS WITH ME AT THE TIME. THE FORCE BENT THE HINGES AS WELL AS DENTED THE DOOR. I TOOK IT TO A LOCAL FORD DEALERSHIP AND WAS TOLD MY CAR WAS ON THE RECALL LIST FOR FAULTY DOOR LATCHES AND TO BRING IT BACK IN 5 DAYS. THIS IS AFTER I TOLD THEM I HAVE TO DRIVE WITH A ROPE HOLDING THE DOOR CLOSED. I BRING MY CAR IN 5 DAYS LATER AND GET A RENTAL THAT FORD WOULDN'T COVER. WELL 2 DAYS LATER I GET A CALL SAYING THEY WILL NOT FIX THE RECALLED DOOR LATCH AND TO COME PICK UP MY CAR. I'VE BEEN DRIVING AROUND FOR OVER A MONTH NOW WITH MY DOOR ROPED SHUT BUT IT POPS OPEN STILL. I DON'T KNOW WHAT TO DO. I'M NOT FINANCIALLY STABLE ENOUGH TO PAY FOR THE COSTLY REPAIR. I'M AT SUCH A LOSS THAT FORD WILL NOT FIX THIS SAFETY ISSUE. THE DEALER SHIP EVEN CLEARED THE RECALL ON LINE AND IT NOW SAYS ALL LATCHES ARE FIXED PLEASE? HOW CAN THIS HAPPEN? PLEASE HELP!

LOOSING COOLANT, WHITE SMOKE FROM EXHAUST, ENGINE OVERHEATING MESSAGE

LEAVING GAS STATION. CAR JUST STOPS DRIVING WHILE IN THE DRIVING GEAR. SO I PULLED OVER SLOWLY TO THE SIDE OF THE ROAD AND I HAD A WARNING TO 'SEE MANUAL' 'HILL ASSISTANT NOT AVAILABLE' 'STOP SAFELY NOW' AND IT WAS SHOWING TRACTION CONTROL ON. IT WILL NOT DRIVE. AND RUNS WEIRD NOW.

PURCHASED A 2013 FORD FUSION IN 2020 AND KEPT THE CAR FOR ABOUT 4 MONTHS. DURING THE 4TH MONTH OF OWNING THE CAR I NOTICED THAT I WOULD FILL UP THE COOLANT RESERVOIR AND A COUPLE DAYS LATER I WOULD HAVE TO FILL IT UP AGAIN. I CHECKED UNDER THE CAR FOR LEAKS AND THERE WEREN'T ANY LEAKS THAT I COULD FIND. I CHECKED FORUMS FOR ANY OTHER PEOPLE HAVING THE SAME PROBLEM AND I FOUND OUT THAT THERE IS AN INTERNAL ENGINE COOLANT LEAK FOR FORD FUSIONS WITH THE 1.6L ECOBOOST MODELS. THAT'S THE EXACT MODEL I HAVE. I CALLED FORD GAVE THEM MY VIN NUMBER AND THEY TOLD ME THERE WEREN'T ANY RECALLS FOR MY VEHICLE AT THE TIME. SO I HAD A MECHANIC CHECK OUT MY COOLANT LINES AND THEY TOLD ME THAT THERE WAS A HUGE LEAK IN MY COOLANT SYSTEM, ALTHOUGH THEY COULDN'T TELL ME WHERE. I HAD THE VEHICLE PRESSURE TESTED AND THE LEAK WAS INTERNAL. DROVE THE CAR BACK HOME THAT DAY AND ONCE I REACHED MY HOUSE SMOKE STARTED TO COME INSIDE THE CABIN. I IMMEDIATELY PARKED THE VEHICLE AND POPPED THE HOOD AND NOTICED THERE WAS A FIRE UNDER MY HOOD. CALLED THE FIRE DEPARTMENT THEY ARRIVED AFTER ABOUT 3 MINUTES AND BY THAT TIME THE VEHICLE WAS DONE FOR. I COULD'VE LOST MY LIFE THAT DAY. I'M HAPPY THAT I DIDN'T. FORD PREVIOUSLY RECALLED CERTAIN 2013 AND 2014 FORD VEHICLES EQUIPPED WITH THE 1.6L ENGINE FOR A SIMILAR ISSUE UNDER RECALL CAMPAIGNS 12V551 AND 17V209. UNFORTUNATELY I'M NOW OUT OF $12,000 AND I NO LONGER HAVE A VEHICLE BECAUSE OF THIS MECHANICAL FAILURE.

MY FORD FUSION 2013 HAS BEEN RUNNING SMOOTHLY UNTIL I PARKED TODAY OUTSIDE USPS TO MAIL A PACKAGE BUT WHILE TRYING TO BACK UP LATER , MY STEERING WOULDN'T MOVE . ENGINE LIGHT WAS ON WITH STEERING ASSIST FAULT NOTE .

WHEN I TURNED ON THE VEHICLE THE DASHBOARD SYSTEM REPORTED 'POWER STEERING ASSIST FAULT'. I ATTEMPTED TO LEAVE THE DRIVEWAY HOWEVER THE STEERING WHEEL DID NOT WORK AND AS A RESULT ALMOST CRASHED INTO A NEIGHBORS VEHICLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE STEERING WHEEL CEASED AND FAILED TO OPERATE WITHOUT WARNING. NO VISIBLE LEAKS SHOWN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

I NOTICED WHEN THE CAR WAS ON THE ENGINE MADE A CLUNKING SOUND AT STARTUP, THIS WAS NOT VERY UNUSUAL AS THE HYBRID HAS MADE DIFFERENT NOISES AT STARTUP, AND DEALERSHIPS HAVE ASSUMED THIS WAS "NORMAL". AFTER A COUPLE OF WEEKS, A LOUD NOISE BEGAN, SOUNDING AS IF I WAS DRAGGING SOMETHING WHEN THE VEHICLE WAS BEING DRIVEN. WE TOOK THE CAR TO THE DEALERSHIP WHERE ANY AND ALL REPAIRS/RECALLS HAVE BEEN PERFORMED AFTER A COUPLE OF DAYS THE SERVICE ADVISOR SAID THEY FELT THAT IT WAS THE BEARINGS INSIDE THE TRANSMISSION AND IT WOULD BE BETTER TO GET RID OF THE CAR THAN REPAIR IT. THIS IS A WELL-DOCUMENTED KNOWN ISSUE THAT FORD IS AWARE OF. IN APRIL OF 2020, THE ELECTRICAL/ A/C WAS NOT WORKING CORRECTLY AND THE FACEPLATE WAS REPLACED COSTING $780. THIS VEHICLE HAS HAD 7 KNOWN RECALLS, 3 OF WHICH HAD TO DO WITH TRANSMISSION/POWERTRAIN, THREE OUT OF THE 4 DOORS HAD FAILED DATES WERE AUG 2014, FEB 2015 & APRIL 2015 THE DEALERSHIP REFUSED TO FIX THE 4TH DOOR STATING IT WAS NOT A RECALL (I WOULD LIKE TO NOTE WHEN ONE OF THE DOORS LATCHED FAILED MY SON WAS IN THE PASSENGER SEAT AND FELL HALFWAY OUT OF THE VEHICLE, WHILE THE VEHICLE WAS TURNING-HIS SEAT BELT SAVED HIM) IN JUNE OF 2015 NHTSA SENT A RECALL, 4 DOOR LATCH ISSUES WERE REPLACED IN MAY 2016. THE TRANSMISSION ISSUE IS ANOTHER EXAMPLE OF KNOWN PROBLEMS THAT SHOULD BE REPAIRED BY FORD MOTOR COMPANY.

WHEN TRANSMISSION IS HOT IT STOPS SHIFTING OR IT DONT GO IN GEAR

BATTERY DRAIN EVERYDAY RESULTING IN A NEED TO JUMP START EVERY TIME WE NEED TO USE THE CAR. WE HAD THE APIM REPLACED IN JULY 2020 AFTER FORD DIAGNOSED THIS AS THE PROBLEM. NOW AFTER FOUR MONTHS AND $1500.00 WE ARE HAVING THE SAME EXACT ISSUE AND FORD IS SAYING THE BACKUP CAMERA IS THE CAUSE FOR THE POWER DRAIN, AND THEY ARE TELLING US IT WILL BE ANOTHER $1300.00 TO FIX THIS ISSUE. THIS DEALER AUTONATION FORD VALENCIA, CA. HAS HAD THE CAR THERE FOR 5 WEEKS NOW AND BACK IN JULY 2020 THEY HAD THE CAR FOR 4 WEEKS!!!!! WE BELIEVE THEY DID NOT FIX THE ISSUE THAT CAUSED THE BATTERY DRAIN AND NOW WANT TO CHARGE US AGAIN TO FIX THE MISTAKE.

THE POWER STEERING RACK HAD AN INTERNAL FAILURE WHILE THE VEHICLE WAS STATIONARY AND PARKED. WENT FROM WORKING JUST FINE TO COMPLETELY SHUTTING OFF WHILE PARKED IN MY DRIVEWAY.

AS SOON AS I STARTED IT THE POWER STEERING ASSIST FAULT LIGHT CAME ON. THEN THE COOLANT OVERHEATING WARNING CAME ON AND DE RATED THE VEHICLE. THEN I SHUT IT OFF. WAS IN MY DRIVEWAY

I GOT INTO A WRECK ABOUT TWO MONTHS AGO AND MY AIR BAGS DIDNT DEPLOY I WASNT GOING TO DO ANYTHING ABOUT IT TILL I SEEN THERE WAS A RECALL ON MY CAR FOR AIRBAGS AND I DECIDED I NEEDED TO FILE A COMPLAINT AS YOU CAN SEE FROM THE PICTURE MY WRECK WAS PRETTY BAD AND THE AIR BAGS NEVER WENT OFF. I GOT RAN OFF THE ROAD AND HIT A ICE PATCH AND SPUN OUT I TO THE MOUNTAIN HEAD ON AND THE BAGS NEVER DEPLOYED

WHEN ACCELERATING AFTER BEING STOPPED AT AN INTERSECTION OR STOP SIGN CAR HITS ABOUT 20 25 RPM'S ACCELERATION STOPS HAVE TO EASE BACK ON THE GAS SLOWLY AND NEVER SHIFTS IN TO NEXT GEAR. I HAD TO DRIVE HOME SLOWLY ABOUT 20 MPH. HAPPENS AFTER EVER STOP AND GO

WHILE DRIVING, COOLANT WARNING LIGHT CAME ON AND ABOUT 5 MIN LATER CAR DIED. I OPENED HOOD AND THERE WAS STILL COOLANT IN CAR. TOOK TO DEALER. QUOTED $10,000 FOR NEW ENGINE. I WAS NEVER NOTIFIED OF A RECALL RE COOLANT LEAKING INTO ENGINE AND IN SUBSEQUENT VISITS DEALER NEVER ADDRESSED THE RECALL AND NEVER FIXED PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING 40 MPH, THE REAR PASSENGER'S SIDE DOOR OPENED INADVERTENTLY. THE CONTACT STATED HE HAD TO TIE THE DOOR CLOSED WITH A ROPE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CORWIN FORD RENO (3601 KIETZKE LN, RENO, NV 89502, (775) 329-8800) WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR PASSENGER'S SIDE DOOR LATCH TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,649.*DT

WHILE DRIVING IN A LIGHT SNOW STORM THE WINDSHIELD WIPERS STOPPED WORKING. I TRIED TO PUSH DOWN ON THE STALK TO GET THEM TO WORK ONCE AND THEN TRIED TO PUSH IT UP TO GET TO A SET SPEED AND NOTHING WORKED. ABOUT 3-5 MINUTES LATER THEY CAME ON, WIPED 3 TIMES AND THEN STOPPED AGAIN. THIS HAPPENED 3 TIMES ON MY 30 MINUTE DRIVE. THIS INTERMITTENT ISSUE COULD BE VERY DANGEROUS IF THE STORM WAS WORSE. I WAS DRIVING 45 MPH.

ON NOVEMBER 29TH 2020 I WAS DRIVING ON THE 40 FREEWAY WESTBOUND PASSING NEWBERRY SPRINGS I WAS GOING 70 MILES PER HOUR WHEN I LOOKED AT MY REARVIEW MIRROR AND NOTICED SMOKE SO I WAS PULLING OVER I HEARD A NOISE POP AND MY IDLE WENT PAST 8 BEFORE IT WENT INTO GEAR I OPENED THE HOOD AND THERE WAS TRANSMISSION FLUID EVERYWHERE THINKING THAT MAYBE A HOSE BROKE COME TO FIND OUT I HAD NO REVERSE AND NO GEARS I TOOK IT TO A TRANSMISSION SHOP WHICH COST ME A FORTUNE TO TOW MY CAR ON THE OTHER SIDE OF 15 FREEWAY SOUTHBOUND FORD INSTALLED THE PLASTIC PART INSIDE THE TRANSMISSION WHICH MELTED WITH THE HEAT OF THE ENGINE AND I HAD TO REPLACE TRANSMISSION AND REPLACING THE PLASTIC PART WITH A METAL PIECE SO THAT WILL NOT HAPPEN AGAIN I ALMOST LOST CONTROL OF MY CAR DUE TO THE POPPING SOUND AND NO CONTROL OF MY CAR I NEED TO KNOW IF I COMPLAIN TO FORD MOTOR COMPANY TO GET REIMBURSED FOR THE THIS FAULTY PART INSIDE MY TRANSMISSION I LOST WAGES AND COMPENSATION STRESS WITHOUT A VEHICLE FOR A MONTH THANK YOU I WOULD LIKE TO GET A CORRESPONDENCE AS SOON AS POSSIBLE

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STARTED TO JERK AND WHITE SMOKE WOULD COME OUT FROM THE REAR. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS ODOR OF COOLANT BURNING. THE VEHICLE WAS TAKEN TO JIM TIDWELL FORD, 2205 BARRETT LAKES BLVD, KENNESAW, GA 30144, AND WAS DIAGNOSED THAT COOLANT LEAKING INTO THE ENGINE. THE TECHNICIAN RECOMMENDED THE CONTACT WAS TO REPLACE THE ENGINE LONG BLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 161,916.

THERE IS AN EXISTING RECALL IN EFFECT (NHTSA RECALL 15V250000) FOR FORD FUSION VEHICLES THAT COULD EXPERIENCE A DANGEROUS LACK OF VEHICLE CONTROL DUE TO THE LOSS OF POWER STEERING. I HAVE A FORD FUSION ENERGI 2013 (MODEL YEAR OVERLAPPING THAT OF THE EXISTING ISSUE), EXPERIENCING A LOSS OF POWER STEERING. IS THERE A REASON MY VIN/MODEL WERE NOT INCLUDED?

ON JAN 7TH AND 8TH I NOTICED WHEN I STARTED MY CAR THE STEERING WHEEL WOULD JERK ONCE THEN STOP. BOTH DAYS I DROVE IT AND I HAD NO OTHER ISSUES. ON JAN 9TH WHEN I STARTED MY CAR THERE WAS NO JERK, BUT LATER THAT NIGHT WHEN I WAS GOING TO THE STORE I PULLED OUT AND THE STEERING WHEEL GOT REALLY HARD TO TURN ALMOST CAUSING ME TO HIT ANOTHER CAR AND THEN THE POWER STEERING ASSIST FAULT LIGHT CAME ON. I ENDED UP JUST PARKING IT IN FRONT OF MY HOUSE SINCE I WAS TOO SCARED TO DRIVE IT AND DIDN'T KNOW WHAT WAS GOING ON WITH MY CAR. I DIDN'T DRIVE IT THAT SUNDAY OR MONDAY. TUESDAY I HAD NO CHOICE BUT TO DRIVE IT TO WORK AND IT WAS A PAIN, BUT THAT EVENING WHEN I GOT OFF AND STARTED MY CAR THE STEERING WHEEL JERKED TWICE AND EVERYTHING WAS BACK TO NORMAL AND I COULD TURN WITH EASE. THE NEXT DAY IT WAS STILL FINE, BUT THURSDAY MORNING THE SAME THING HAPPENS. THE STEERING WHEEL JERKED AND THE WARNING CAME BACK UP AND HAS BEEN ON SINCE THEN. I'VE READ SO MANY COMPLAINTS ONLINE ABOUT PEOPLE HAVE THE SAME ISSUE WITH THIS YEAR AND MODEL AND ALL ARE WONDERING WHY THERE HASN'T BEEN A RECALL ON IT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE POWER STEERING FAILED TO REGAIN PROPER FUNCTIONALITY. THE VEHICLE WAS DRIVEN WITH MANUAL STEERING. THE CONTACT CONTACTED THORNHILL FORD (500 FORD FAIR LN, CHAPMANVILLE, WV 25508, (888) 460-6364) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS UNKNOWN.

I HAD STARTED MY CAR ONE MORNING AND NOTICED SOME "DUMMY" LIGHTS HAD NOT GONE OFF. I THEN GOT A NOTICE ABOUT "HILL SIDE ASSIST NOT AVAILABLE" THAT WAS WEIRD AS I WAS ON A FLAT SURFACE. THEN I ALSO GOT A NOTIFICATION THAT SAID "SERVICE ADVANCETRAK". THE WARNING LAMPS THAT STAYED ILLUMINATED ARE ABS, FRONT AIRBAG, STABILITY CONTROL, AND STABILITY CONTROL OFF LIGHTS. WHILE I DROVE OFF, THE STEERING WAS AFFECTED AS WELL, IT WASN'T LIKE I HAD NO POWER STEERING, BUT IT WAS DEFINATELY MORE DIFFICULT TO STEER. I GOT TO WORK, CALLED THE DEALER, MADE AN APPOINTMENT FOR MY CAR TO BE LOOKED AT. WHICH WAS THENEXT DAY. WHEN I WENT BACK TO MY CAR AFTER WORK, THE WARNING LIGHTS AND NOTIFICATIONS DID NOT APPEAR. THE NEXT DAY, WENT TO THE CAR, GOING TO WORK, ALL THE LIGHTS APPEARED AGAIN. CAR WENT TO THE SHOP AND WAS TOLD THE SPEED SENSOR AND HUB NEED TO BE REPLACED. THE TOTAL COST IS $635.00 FOR REPAIRS. I HAVE SEEN LOTS OF COMPLAINTS OF THIS SORT FOR MY YEAR OF CAR. I BELIEVE A RECALL SHOULD BE ISSUED.

ON MONDAY 1-4-21 THE ENGINE COOLANT OVER TEMPERATURE LIGHT CAME ON, THE RESERVOIR WAS JUST BELOW MINIMUM SO COOLANT WAS ADDED 2 DAYS LATER THE CAR STARTS SPITTERING AND SPUTTERING AND WILL ONLY GO 5 MPH TO GET IT BACK UP 3 STREETS TO HOME. NO ENGINE LIGHTS HAD COME ON IN THE 2 DAYS SINCE FILLING. I HAD THE CAR TOWED TO A REPAIR SHOP. I LOOKED UP RECALLS ON THIS CAR AND CALLED FORD CUSTOMER SERVICE JUST TO FIND OUT THAT TRI-COUNTY FORD HAD SERVICED THIS CAR FOR THIS RECALL (17S09) ON NOV. 2017 AND FEB 2018. THE ISSUE IS STILL THERE APPARENTLY BUT BECAUSE OF THE 12MNTH/12000 MILE WARRANTY I NOW HAVE TO PAY OUT OF POCKET FOR THIS REPAIR FOR THE 3RD TIME. SO WHEN IS FORD GOING TO ACTUALLY FIX THE PROBLEM? I WAS TOLD TO KEEP MY RECEIPTS JUST IN CASE ANOTHER RECALL HAPPENS BUT IN THE MEAN TIME I AM LEFT WITH A 3RD REPAIR BILL AND A RENTAL CAR BILL. I WOULD APPRECIATE YOUR FEEDBACK.

CONTINUED PROBLEMS WITH ENGINE COOLANT. A COUPLE OF YEARS AGO I HAD A COUPLE OF RECALLS FOR THE ENGINE COOLANT SENSOR FAULTING AND LEAVING MY FAMILY. STRANDED IN SUBZERO TEMPERATURES. THE CAR WAS SERVICED FOR THESE AND NOW IS LEAKING COOLANT I TO THE ENGINE THROUGH A FAULTY HEAD GASKET ISSUE FILLING MY OIL WITH COOLANT AND MAKING THE CAR OVERHEAT. THE CAR HAS 106,000 MILES ON IT AND IS SERVICED REGULARLY.

RANDOMLY I WILL GET THE SERVICE ADVANCETRAC, HILLSTART ASSIST NOT AVAILABLE, AND TRACTION CONTROL LIGHTS. IT WILL BE HARD TO STEER FOR A FEW MINUTES, SOMETIMES IT WILL SHAKE A LITTLE, AND THEN THE PROBLEM WILL GO AWAY AND IT WILL RUN FINE. I LIVE IN FLORIDA SO I'M NOT DEALING WITH ANY HILLS OR SNOW, AND I DON'T DRIVE MY CAR IN THE RAIN. COMPLETELY DRY AND FLAT ROADS, AND IT STILL HAPPENS. CAN'T FIND A RECALL OR ANYTHING, WILL BE GETTING IT SERVICED SOON

WIPER MOTORS STOPPED WORKING OUT OF NOWHERE. I TOOK THE VEHICLE TO FORD AND THEY SIMPLY WANT ME TO PAY TO REPLACE THEM. I COULD NOT AFFORD AT THE TIME AND TOLD THEM TO HOLD OFF ON THE REPAIR. THEY DID SOMETHING FOR FREE THAT CAUSED THEM TO WORK FOR ANOTHER MONTH BUT ARE NOT WORKING AGAIN. FORD REFUSES TO INVESTIGATE THIS, AND SEES IT AS MY OWN PERSONAL PROBLEM. I SEE THIS IS A MAJOR SAFETY ISSUE THAT SHOULD BE LOOKED INTO.

A CHECK ENGINE LIGHT APPEARED CAUSING THE OWNER (MYSELF) TO TAKE THE CAR INTO THE DEALERSHIP FOR DIAGNOSIS. THE DEALERSHIP DIAGNOSED THE VEHICLE AS THE CANISTER PURGE VALVE AND LOW PRESSURE FUEL SENSOR SIMULTANEOUSLY FAILING. THE ONLY WARNING SIGNS PREVIOUSLY WAS THE CAR STALLING AND TURNING OFF (DASH BOARD STAYED ILLUMINATED). THIS WOULD HAPPEN AFTER STARTING THE CAR AND EITHER PUTTING THE CAR INTO REVERSE OR DRIVING WITHIN THE FIRST FEW MINUTES. THE VEHICLE WAS TAKEN IN FOR THIS ISSUE AND AN ISSUE WAS NOT ABLE TO BE IDENTIFIED AT THE TIME. UPON OWNER INVESTIGATION AT A LATER DATE, IT WAS DISCOVERED THAT THESE ISSUED HAD BEEN REPORTED TO BE RELATED.

LOSS OF POWER STEERING ON CAR AND POWER STEERING ASSIST FAULT MESSAGE DISPLAYED. THANKFULLY THIS HAPPENED WHEN WE STARTED THE CAR BEFORE WE LEFT THE HOUSE WITH IT.

I PUT MY CAR IN PARK IN THE PARKING LOT AND TOOK MY FOOT OFF THE BRAKE AND MY CAR STARTED TO ROLL BACKWARDS SO I NOTICED MY BACKUP CAMERA WAS ON SO I LOOKED AT THE DASH AND MY CAR SHOWED THE CAR WAS IN REVERSE AS THE AUTOMATIC SHIFTER WAS IN THE PARK POSITION. THE SHIFTER LINKAGE CAME DETACHED AND THE CAR WASN'T ABLE TO SHIFT. THE BUSHINGS HAVE DETERIORATED AND CAUSED THE SHIFT TO COME OFF . MY CAR IS A 2013 FORD FUSION VIN# [XXX] AND I HAVE SEEN A RECALL BACK IN 2019 RECALL 19V362000 AND THIS IS EXACTLY WHAT HAS HAPPENED TO MY CAR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE POWER STEERING WARNING LIGHT ILLUMINATED INDICATING SERVICE POWER STEERING NOW. THE VEHICLE WAS TAKEN TO HERB CHAMBERS FORD OF WESTBOROUGH (310 TURNPIKE RD, RTE. 9, WESTBOROUGH, MA 01581) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS REFERRED BY THE DEALER TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,333.

VEHICLE HAS ALWAYS SHIFTED HARD ESPECIALLY WHEN GOING INTO DRIVE. NOW WHILE DRIVING 45 MPH VEHICLE SUDDENLY SHIFTED OUT OF GEAR AND ENGINE JUST REVVED. IT EVENTUALLY SLIPPED BACK INTO GEAR AND WAS ABLE TO BE LIMPED HOME. DIAGNOSTIC SHOWED SOLENOID A WAS BAD. REPLACED ALL SOLENOID BUT DIDNT FIX THE ISSUE. A TRANSMISSION SHOP THEN TOLD ME THIS WAS AN ISSUE FOR VEHICLES LIKE MINE AND THERE WAS A CLASS ACTION CLAIM.

THERE WAS A RECALL ON MY MODEL IN 2018 WHICH THEY SAY WAS FIXED. BUT IT IS CAUSING UN GOING ISSUES. NOW THE (CTV)? MODULE NEEDS REPLACING. BOTTOM LINE, CYLINDER HEAD SENSOR KEEPS SHOOTING A CODE THAT THE COOLANT IS TO LOW, WHILE IT IS NOT. YOU START THE CAR AND THE NEEDLE SHOOTS TO HOT. WARNING SIGNAL GOES OF AND ENGINE STARTS TO SHAKE PLUS FANS KICK ON. ENGINE LIGHT PLUS OVERHEATING COMES ON. LEAKS HAVE BEEN FIXED BUT THE MODULE WAS A RECALL AND THEY VERBALLY NO LONGER GRANT IT FREELY FIXED, BECAUSE OF TIME OVERLAPS.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE CONTACT'S SON WAS ABLE TO STEER THE VEHICLE OFF THE ROADWAY. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS ADVISED THAT THE VEHICLE WAS ABLE TO BE CAREFULLY DRIVEN HOME. THE CONTACT CALLED INSKEEP FORD (2651 W MAIN ST, GREENFIELD, IN 46140, (317) 462-1470) AND WAS INFORMED THAT THE FAILURE WAS WITH A STEERING COLUMN GEAR MALFUNCTION. THE CONTACT WAS QUOTED A REPAIR COST OF $2,421. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 49,594.*DT*JB

2013 FORD FUSION WITH 90K MILES, MULTIPLE RECALLS FOR COOLANT SYSTEM, DEALER NOW SAYING ENGINE MUST BE REPLACED. WARRANTY SERVICE ON 12/06/18 FOR NEW COOLANT SENSOR, AND HAD BYPASS T-ASSEMBLY REPLACED ($312 CHARGE). OVERHEATING WITH COOLANT LEAKAGE AND OIL LEAKAGE, RETURN TO DEALER ON 7/23/19. ASSESSMENT IS THE ENGINE NEEDED REPLACEMENT, OVERHEATING CAUSED CRACKED CYLINDER AND COOLANT IS LEAKING INTO THE ENGINE.

TURNED ON CAR AND PUT INTO DRIVE THEN SEVERAL WARNINGS CAME ON AND I LOST CONTROL OF STEERING.

MY AIRBAG SIGNAL IS ON AND I TOOK MY CAR TO SHEEHY FORD IN MARLOW HEIGHTS, MD. THEY INFORMED ME THAT MY AIRBAG IS MALFUNCTION ON THE PASSENGER SIDE AND IS NOT COVERED UNDER THE CURRENT RECALL FROM FORD. I DO NOT UNDERSTAND HOW AN AIRBAG CAN MALFUNCTION WITHOUT ANY DAMAGE TO THE FRONT END OF THE CAR. I STRONGLY FEEL THAT THIS SAFETY MEASURE SHOULD BE ADDRESSED BY FORD SINCE THEY ALREADY HAVE A RECALL OF THE SAME BRAND THAT IS IN MY CAR.

I PURCHASED THE CAR 4 MONTHS AGO AND DISCOVERED SHORTLY AFTER IT WAS LEAKING COOLANT FROM A HOSE IN THE HEATING SYSTEM. THIS EXTERNAL COOLANT LEAK WAS A 500$ REPAIR. EARLIER THIS WEEK, MY CHECK ENGINE LIGHT CAME ON FOR THE FIRST TIME WHEN I WAS IN TRAFFIC ON MY WAY HOME FROM WORK. I WAS DRIVING ABOUT 20 MPH AND HEARD A DULL THUD (I WAS TOLD LATER THIS WAS PROBABLY MY ENGINE POPPING). I IMMEDIATELY TOOK THE CAR TO A SHOP TO HAVE THE CODE READ (P0302). I SCHEDULED AN APPOINTMENT AT MY LOCAL FORD DEALERSHIP AT 7 AM THE NEXT MORNING (14 HOURS AFTER THE LIGHT CAME ON). THEY DIAGNOSED THE CAR AND CALLED ME TO TELL ME THERE WAS AN INTERNAL COOLANT LEAK IN THE ENGINE AND THE ONLY WAY TO FIX THE CAR WAS A TOTAL ENGINE REPLACEMENT. THEY QUOTED ME AT 8500$ (MORE THAN THE AMOUNT I PURCHASED THE CAR FOR) AND TOLD ME MULTIPLE TIMES THERE WAS NOTHING ELSE I COULD DO TO FIX IT. I FOUND OUT AFTER MY FAMILY CHECKED OUT THE CAR THAT THE LEAK HAD CAUSED A CRACKED HEAD GASKET AND THE SPARK PLUGS IN THE CYLINDER WERE CONTAMINATED FROM THE COOLANT. THE FORD ECOBOOST 1.6L ENGINE HAS AN OPEN RECALL FOR CAUSING ENGINE FIRES BECAUSE OF AN INTERNAL COOLANT LEAK, BUT THEY REFUSED TO ACKNOWLEDGE THAT THE DESIGN FLAW IN THE ENGINE THAT CAUSE COOLANT LEAKS LED TO THE IRREPARABLE DAMAGE TO MY ENGINE. THEY TOLD ME I COULD DRIVE THE CAR OFF THE LOT SINCE I WAS NOT COMPLETING THE REPAIR THERE, BUT I COULDN'T MAKE IT OUT OF THE PARKING LOT AND HAD TO HAVE THE CAR TOWED TO MY HOUSE. THE CAR WAS SHAKING AND THE CHECK ENGINE LIGHT WAS FLASHING, WHICH IT HAD NOT BEEN WHEN I BROUGHT THE CAR IN. THE ENGINE IS NOT SAFE AND EVEN IF I WERE TO FIX IT THE DESIGN FLAW WOULD LIKELY CAUSE THE PROBLEM TO REOCCUR. FORD NEEDS TO ACKNOWLEDGE THE ENGINE IS UNSAFE AND PAY TO REPLACE IT WITH A NEWER ENGINE THAT DOES NOT HAVE THE SAME FLAWS.

TL* THE CONTACT OWNED A 2013 FORD FUSION. THE CONTACT STATED WHILE APPROACHING A STOP SIGN, WHEN SHE SAW NOTICED SMOKE EXITING THE FRONT HOOD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITH HER SON AND STATED SAW FIRE UNDER THE HOOD AND STARTING TO MOVE TO THE REAR OF THE VEHICLE. THE CONTACT AND HER SON DID NOT SUSTAIN ANY INJURIES OR SEEK MEDICAL ATTENTION. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE AND FIRE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE FIRE DEPARTMENT DEEMED THE VEHICLE WAS LOSS. THE VEHICLE WAS TOWED TO JUNKYARD. THE CONTACT CALLED LOCAL DEALER CROSSROADS FORD LINCOLN OF LUMBERTON ( 5045 DAWN DR, LUMBERTON, NC 28358;(910) 738-6281) AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) AND WAS INFORMED BY THE MANUFACTURE HER VIN WAS INCLUDED TO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000. *DT*JB*DT*LN

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS WHITE SMOKE COMING FROM THE ENGINE COMPARTMENT AND ENTERING INSIDE OF THE VEHICLE WITHOUT WARNING. AN INDEPENDENT MECHANIC WAS CALLED TO THE RESIDENCE, AND INFORMED HER THAT THE FAILURE WAS THE RESULT OF A CRACKED CYLINDER HEAD WHICH CAUSED AN OIL LEAK. MCCOY & MILLS FORD (700 W COMMONWEALTH AVE, FULLERTON, CA 92832, (855) 710-0183) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS PROVIDED INFORMATION ON NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) WHICH WAS LINKED TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS PREVIOUSLY PERFORMED. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE COOLANT LEVEL WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONFIRMED THAT THE COOLANT LEVEL WAS LOW, AND TOPPED OFF THE FLUID TO THE RECOMMENDED LEVEL. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE INSPECTED HOWEVER, THE MECHANIC FAILED TO LOCATE A COOLANT LEAK. THE ISSUE RECURRED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS ALSO LOCATE AN AREA WHERE THERE WAS A COOLANT LEAK. THE MECHANIC PERFORMED A PRESSURE TEST AND FOUND THE LOCATION OF THE COOLANT LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,844.

ENGINE STARTED OVERHEATING WHEN I WAS ON MY WAY TO WORK. I CHECKED THE COOLANT AND IT WAS LOW. I REPLACED THE COOLANT TO PROPER LEVEL. LATER THAT DAY, AFTER DRIVING DOWN A BUSY CITY STREET, WHITE SMOKE STARTED TO COME FROM UNDER THE HOOD. I PULLED INTO A PARKING LOT AND SAW FLAMES COMING FROM BEHIND THE ENGINE. I CALLED FORD AND THEY GOT ME IN THE FOLLOWING WEEK. AFTER A MONTH OF BACK AND FORTH WITH WARRANTY COMPANY, FORD CALLED ME TO SAY THE WARRANTY COMPANY DECLINED THE REPAIR BECAUSE THEY DON'T COVER DAMAGE DUE TO OVERHEATING. MY CAR HAS OVERHEATED OCCASIONALLY EVEN AFTER GETTING THE RECALL 17V209000 'FIXED.' FORD SAID THE REPAIR IS $9K. I'M FRUSTRATED BECAUSE THIS HAS HAPPENED TO SEVERAL OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM AS ME AND IT'S NOT BEING ADDRESSED!

POWER STEERING ASSIST FAULT WENT OUT WHILE THE CAR WAS IN MOTION ON A HIGHWAY. IT STILL STEERS BUT WITH MUCH EFFORT AND WITH SLOW RESPONSE.

I WAS DRIVING TO WORK AND I HEARD A LOUD SOUND FOLLOW BY OIL PRESSURE LOST I PULL OVER AT A GAS STATION AND NOTICE THAT ALL MY OIL WAS PORING OUT OUT MY VEHICLE .I THAN CAR FOR A TOW TRUCK TO HAVE MY VEHICLE TOWED ..WHY DIS MY VEHICLE DO THAT.I DID NOT MAKE IT TO WORK ...I HAD TO CALL OFF WAS NOT HAPPY ABOUT IT.THIS SITUATION COST ME MY JOB DUE TO CAR FAILURE..IT HAPPENED ON CITY STREET LEADING TO HIGH WAY.

I WAS DRIVING HIGHWAY IN SPORT MODE WHEN I COULD NOT MOVE SHIFTER OUT OF SPORT MODE SO GOT TO RED LIGHT TO TRY TO MOVE MY SHIFTER INTO ANOTHER GEAR DIDN'T WORK SO SHUT CAR DOWN BUT CAR COULDN'T RECOGNIZE IT WAS NOT IN PARK AND CAR WOULDN'T TURN BACK ON AND WOULD DRIFT BACKWARDS SO HAD TO PUT EMERGENCY BREAK ON SO MY CAR WON'T DRIFT DOWN HILL IN MIDDLE OF HIGHWAY. I HAD TO HAVE FLAT BED TOW CAR AWAY TO GARAGE, I SEEN A RECALL ON THE 2.5 FUSION AND ESCAPE SHIFTER CABLE BUT NOT ON 2.0 WHICH IS SAME EXACT PROBLEM HAS HAPPENED WITH MY 2.0 FUSION. I DO NOT HAVE RECALL NUMBERS ON HAND. .

PURGE VALVE STICKING.

CAR CONTINUES TO LOSE COOLANT AND OVERHEAT. IT HAS BEEN IN AND OUT OF THE SHOP FOR 6 MONTHS WITH NO LUCK ON A SOLUTION. TWO DIFFERENT SHOPS HAVE SAID THE RADIATOR AND THERMOSTAT IS FINE. WE THOUGHT WE HAD IT FIXED THIS LAST TIME IN THE SHOP, THE SEAL IN THE RESERVOIR TANK HAD AN AIR BUBBLE IN IT, BUT 6 DAYS INTO HAVING IT HOME THE COOLANT LEVEL LIGHT CAME IN ONCE AGAIN. I AM AT A LOST AND OUT OF FUNDS TO CONTINUE TO PUT IT IN THE SHOP. THE ISSUE ALWAYS HAPPENS WHEN IN MOTION, WILL GET AN OVERHEATING WARNING AND TEMPERATURE WILL GO FROM NORMAL TO OVERHEATED WITHIN SEXONDS AND CAR WILL GO INTO LIMP MODE

POWER STEERING ASSIST FAULT

MY 2013 FORD FUSION IS EXPERIENCING POWER STEERING LOSS. I HAVE EXPERIENCED STEERING LOSS AT START UP, ON THE ROAD DRIVING, MID-TURNING, AND WHEN I HIT A SMALL BUMP OR ROCKY SURFACE. THE MESSAGES THAT APPEAR INCLUDE 'POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAK'. I WAS TOLD THIS WAS A COMMON OCCURRENCE AMONG FORDS WITH ELECTRICAL POWER STEERING AND WAS QUOTED $2000 TO REPLACE THE ENTIRE STEERING COLUMN. AFTER SENDING MY VEHICLE IN TO A FORD DEALERSHIP 8+ TIMES, I FINALLY GAVE UP AND REQUESTED FOR A REFUND. RESEARCH SHOWS THAT FORD RECALLED A NUMBER OF VEHICLES INCLUDING THE SAME NAME AND MODEL AS MY 2013 FORD FUSION, HOWEVER MY VIN WAS NOT INCLUDED IN THE RECALL. I THINK FORD MANUFACTURER NEEDS TO EXPAND THEIR RECALL REGIONS TO INCLUDE ALL THOSE WHO ARE EXPERIENCING THIS SAME ISSUE. MY VEHICLE IS TOO YOUNG AND DOES NOT HAVE MORE THAN 105,000 MILES TO BE EXPERIENCING THIS TYPE OF ISSUE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE REVERSING FROM A PARKING SPOT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER ROCHESTER FORD LOCATED AT 4900 US-52, ROCHESTER, MN 55901, (507) 288-7564, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION AND STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V232000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,586. *BF*JB

LONG STANDING ISSUE WITH FORD FUSION, AND IT'S ONLY GOTTEN WORSE. RECENTLY I'VE DISCOVERED A PLUG STUCK IN CYLINDER 4, A MISFIRE, AND MY ENGINE IS LOSING COOLANT WITHOUT ANY EXTERIOR & VISIBLE LOSS AREAS. IT WAS 'REPAIRED' FROM THE RECALL WHEN ONLY A SENSOR WAS ADDED AND NO ACTUAL REPAIR WAS DONE TO PREVENT COMPLETE ENGINE FAILURE. CYL 4 HAS A MISFIRE, COOLANT IS NEEDING TO BE REFILLED CONSTANTLY, CAR IS NOW OVERHEATING, AND THIS IS AFTER I'VE DONE ALL THE PREVENTATIVE MAINTENANCE IN ADDITION TO FORDS 'RECALL FIX' 17S09 THAT FIXED ABSOLUTELY NOTHING. ANY TIME THAT I DRIVE IT NOW, NO MATTER WHAT SPEED, ANY LONGER THAN 10 MIN, MY 'LOW COOLANT' WARNING COMES ON FROM THE ENGINE BURNING COOLANT OFF. I'VE HAD TO COMPLETELY SHUT MY ENTIRE CAR OFF, WAIT FOR ENGINE TO COOL OFF, AND HAVE BEEN LEFT STRANDED A FEW TIMES NOW. VERY FRUSTRATING CONSIDERING I'VE MAINTAINED THIS VEHICLE EXCEPTIONALLY SINCE I'VE OWNED IT.

THE BACKUP CAMERA ON MY FUSION HAS BEEN FAILING TO FUNCTION PROPERLY THIS HAS OCCURRED ON MULTIPLE OCCASIONS WHILE DRIVING IN THE CITY AS WELL AS ON THE HIGHWAY. WHEN IN REVERSE THE SCREEN GOES BLACK OR HAS MULTIPLE SQUIGGLY LINES GOING ACROSS THEN AN ERROR THAT CAMERAS IS NOT AVAILABLE WHEN I PUT THE CAR INTO DRIVE THE CAMERA WILL SOMETIMES APPEAR AND SHOW WHAT'S BEHIND THE CAR, HOWEVER, WHEN PLACED BACK INTO REVERSE I GET THE SAME ERROR I WAS ON VACATION IN FL AND RENTED A BRAND NEW 2020 FORD AND THE CAMERA MALFUNCTIONED THE SAME WAY WHILE DRIVING IN THE CITY I ATTEMPTED ONLINE RESEARCH AND FOUND THAT ITS NOT ONLY THE FUSION BUT MANY FORD VEHICLES WITH THE CAMERA BACK UP MALFUNCTION

GOT IN CAR TO START AND DRIVE TO WORK. DASHBOARD LIT UP WITH WARNINGS ON STEERING SYSTEM FAILURE, FORWARD ANTICOLLISION SYSTEM FAILURE AND ANTISKID SYSTEM FAILURE. VEHICLE HAS LOST POWER STEERING AND UNABLE TO DRIVE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE STALLED WITH THE LOW COOLANT LEVEL AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE COOLANT RESERVOIR WAS TWO-THIRDS FULL. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE REFERENCED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 114,710.

THE DASH LIT UP NOTIFYING OF A PARKING BRAKE ERROR WHILE DRIVING. GOT HOME, PARKED CAR, TURNED CAR OFF. WENT INSIDE FOR ABOUT TWO MINUTES. WHEN CAME BACK OUTSIDE, THERE WAS SMOKE ROLLING OUT OF THE WINDOW. PUT FIRE OUT. AFTER EXAMINING, THE FIRE APPEARED TO HAVE STARTED FROM SOMETHING ELECTRICAL IN THE CENTER COUNSEL ON THE RIGHT SIDE. IT CAUGHT THE SEAT ON FIRE, MELTED THE COUNSEL, AND THE ROOF. NO SMOKING OF ANY SORT HAS BEEN ALLOWED IN MY CAR SINCE I GOT IT. IT WAS STATIONARY WHEN THE FIRE STARTED, BUT IT WAS IMMEDIATELY AFTER BEING DRIVEN.*DT*JB

TRANSMISSION SHIFTING POORLY LOW GEARS, REVERSE, STUCK IN LOW GEARS, LOUD NOISEY SHIFTING, BURNING ODOR, CANNOT INCREASE SPEED

STEERING WHEEL IS LOOSE.

ENGINE COOLANT LEAKING BUT NO LEAK CAN BE FOUND. HAVE TO PUT COOLANT IN CAR EVERY OTHER DAY OR ANY TIME I DRIVE MORE THAN 30 MILES.

WHEN GOING DOWN A HILL WHETHER YOU ARE USING CRUISE CONTROL OR NOT, THE CAR WILL DOWNSHIFT REALLY HARD, ONCE, TWICE AND SOMETIMES THREE TIMES BEFORE YOU GET TO THE BOTTOM OF THE HILL. THIS IS AN ONGOING PROBLEM THAT STARTED IN APRIL OF 2020. THE BACKUP CAMERA STOPPED WORKING AND IT WAS COMPLETELY REPLACED AND IT STILL DOES NOT WORK.

REAR MIDDLE SEAT BELT LOCKS EACH TIME THE UPPER SEAT PORTION IS LOWERED, REGARDLESS OF IT IT IS LATCHED OR NOT. CAR DOES NOT HAVE TO BE ON OR MOVING FOR THIS TO OCCUR. TO REMEDY, THE BOTTOM SEAT HAS TO BE REMOVED, AND SEAT BELT UNBOLTED FROM CAR. I AM CONCERNED THE BELT COULD LOCK AROUND A PERSON IF SEATED THERE. THERE IS NO LEEWAY IN THE BELT TO PULL TO TRY AND RELEASE THE TENSION. HAVE EXPERIENCED NUMEROUS TIMES, BEGINNING IN DECEMBER 2017.

THE HOOD LATCH ON MY 2013 FORD FUSION BROKE AND WOULD FUNCTION CORRECTLY. THIS IS A TERRIBLE DESIGN AND NEEDS TO BE FIXED. I REPLACED MINE AND FROM THE UPLOADED PICTURES YOU CAN SEE THAT THE PART WILL EVENTUALLY HAVE TO BE REPLACED AGAIN. THE PLASTIC BUMP (CIRCLED IN RED) THAT THE LEVER GRABS ON TO WEARS OUT OVER TIME, AND WHEN LIFTED, WILL NOT OPEN THE HOOD CORRECTLY . IT'S ALSO NOT FAIR THAT THE PARTS NEEDED HAVE TO BE PURCHASED SEPARATELY, COST CUTTING AT ITS FINEST .

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE COOLANT OVER TEMPERATURE WARNING LIGHT ILLUMINATED. THE VEHICLE COASTED TO A STOP AND THE CONTACT REFILLED THE COOLANT LEVEL TO LET THE VEHICLE COOL DOWN BEFORE CONTINUING TO DRIVE. THE CONTACT TOOK THE VEHICLE TO WESTFIELD FORD (6200 SOUTH LA GRANGE ROAD, COUNTRYSIDE, IL 60525; (708) 354-8600) WHO INFORMED THE CONTACT THAT THE ENGINE COOLANT WAS LEAKING INTO THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

MY VEHICLE WAS SERVICED FOR A WIDE SPREAD FAULTY DOOR LATCH RECALL IN 2016 AND WAS REINSPECTED AGAIN THIS YEAR FOR THE ANOTHER DOOR LATCH RECALL. NOW MY PASSENGER FRONT DOOR LATCH IS FAULTY CAUSING MY DOOR TO NOT CLOSE AT ALL. THE CUTTER FORD DEALER ON OAHU IS TELLING ME EVEN THOUGH MY DOOR LATCH IS FAULTY, IT'S NOT COVERED BY THE RECALL AND I WILL HAVE TO PAY FOR IT TO BE REPLACED. HOW IS THIS POSSIBLE? AFTER HAVING MY DOOR LATCHES REPLACED FOUR YEARS AGO DUE TO A RECALL, THEY ARE NOW FAULTY AGAIN FOUR YEARS LATER. DOES ANOTHER RECALL NEED TO BE ISSUED TO REPLACE THE DOOR LATCHES USED IN THE ORIGINAL RECALL. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE ADDRESSED AND CORRECTED BY THE FORD DEALER FREE OF CHARGE.*DT CONSUMER STATED VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION BUT WAS NOT REPAIRED.*JB

ON MULTIPLE OCCASIONS, DRIVING AT SPEEDS OVER 60MPH FOR MORE THAN 50 MILES, CAUSES A SYSTEM ALERT THAT SAYS STEERING ASSIST FAULT AND THE POWER STEERING GOES OUT. THE FIRST TIME I WAS ABLE TO PULL OVER BEFORE THE POWER STEERING WENT OUT. THE NEXT TIME, MY BOYFRIEND WAS DRIVING AND HE HAD TO VEER ONTO THE SHOULDER. MOST RECENTLY, MY GRANDMOTHER DROVE MY CAR TO THE AIRPORT AND WAS UNABLE TO GET THE VEHICLE OUT OF TRAFFIC TURNING INTO THE AIRPORT AS SHE WAS NOT STRONG ENOUGH TO MANEUVER THE CAR INTO THE PARKING LOT. I REGULARLY KEEP UP WITH ALL NECESSARY MAINTENANCE AND HAVE BROUGHT THE CAR TO MODICA BROTHERS AS WELL AS A LOCAL MECHANIC AND THEY HAVE BOTH TOLD ME IT IS BOLT CORROSION AS THEY ASSESSED ALL OTHER POSSIBILITIES. UPON RESEARCH, I FOUND A RECALL FOR FORD FUSIONS MANUFACTURED IN HERMOSILLO IN 2013 UNDER RECALL #19S26. I CONTACTED FORD ABOUT HAVING MY CAR ADDED TO THE RECALL AND WAS ADVISED TO REACH OUT TO NHTSA. AS THIS IS A BIG SAFETY HAZARD, I WISH TO HAVE THIS ADDRESSED IMMEDIATELY.

REAR SEATS GET STUCK WHEN LOWERED DOWN AND WILL NOT RELEASE TO RETURN BACK UP. TO BE SPECIFIC, THE LEFT BACKSEAT AND CENTER SEAT (AS THEY ARE ATTACHED) ARE THE ISSUE.

WHILE I WAS DRIVING AT A SLOWER SPEED AROUND TURNS GOING UPHILL THE POWER STEERING ASSIST CONTROL LIGHT FLASHES ON AND THEN BACK OFF. IT HAS DONE THIS AT LEAST 5 TIMES

WHILE DRIVING I SMELLED A FAINT WHIFF OF GASOLINE, MOMENTS LATER THE CAR BEGAN FILLING UP WITH SMOKE THAT SPILLED IN THROUGH THE HEATER VENTS. THERE WAS ALSO SMOKE THAT WAS COMING FROM UNDER THE HOOD. MY HUSBAND & I JUMPED OUT OF THE CAR TO RUN TO SAFETY AND I SAW FIRE UNDER THE FRONT END OF THE CAR. ONCE THE FIRE FIGHTERS ARRIVED AND EXTINGUISHED THE FIRE WE WERE TOLD IT LOOKS LIKE THE ENGINE HAD CAUGHT ON FIRE.

SHIFTER LINKAGE BUSHING FAILED, CAUSING THE CAR TO BECOME STUCK IN REVERSE. A SHORT SEARCH REVEALED THAT THERE IS ALREADY A RECALL OUT FOR THIS VERY THING, EXCEPT MY VIN "DOESN'T HAVE THIS ISSUE"

MY VEHICLE CHECK ENGINE LIGHT CAME ON , SCANNED IT AND THE CODE GENERATED WAS P1450 WHICH IS THE UNABLE TO BLEED UP FUEL TANK VACUUM. THIS HAS HAD A AFFECT ON MY CAR WHILE DRIVING IT HAS STALLED AT HIGH SPEEDS ON THE HIGHWAY, AND HAS STALLED AT LOWER SPEEDS AS WELL AND MAKING A TURN . IT MAKES A LOUD VACUUM NOISE AND YOU CAN HEAR THE WHINING OR WHISTLING OF THE PUMP OR HOSE NEAR THE FUEL TANK UNDER THE DRIVER DOOR AND UNDER THE HOOD . I LOOKED UP SIMILAR INFO ON THE FORD RECALL SITE AND SEEN THIS RECALL # 18S32 . SO I CALLED MY LOCAL DEALERSHIP SERVICE DEPARTMENT AND THE INFORMED ME THAT IT DON'T COVER MY FORD VEHICLE , BUT THERE'S A RECALL FOR THIS , SO I'M NOT UNDERSTANDING WHY IT DON'T APPLY TO MY VEHICLE.

FUEL FILL INLET LIGHT ON. VEHICLE WILL NOT ACCELERATE AFTER SECOND GEAR.

GEAR SHIFT CABLE DISCONNECTED, CAUSING INABILITY TO MOVE CAR. NO POWER TO ACCELERATOR REGARDLESS OF GEAR POSITION (COULD NOT GO FORWARD OR REVERSE). VEHICLE WAS PARKED IN DRIVEWAY, AND HAD JUST COMPLETED A 30 MINUTE DRIVE.

CAR VIOLENTLY SHOOK WHEN APPLYING ACCELERATOR AT LOW SPEEDS. THE CAR WAS SHAKING SO VIOLENTLY THAT I HAD TO STOP DRIVING AND CALL FOR A TOW TRUCK. ONLY DROVE APPROX. 1/4 MILE FROM WHERE IT WAS PARKED ON A SUBURBAN ROAD. CAR NEARLY UNDRIVEABLE. SPARK PLUGS AND WIRES HAD JUST BEEN REPLACED BY MECHANIC RECOMMENDATION THE DAY BEFORE. ENGINE MISFIRING.

PREVIOUSLY HAD ENGINE REPLACED BY LOCAL FORD DEALER DUE TO RECALL OF COOLANT SYSTEM CAUSING OVERHEAT OF THE ENGINE. LESS THAN 2 YEARS FROM TIME OF REPLACEMENT THE ENGINE FAILED FOR THE EXACT SAME REASON THE ORIGINAL RECALL WORK WAS DONE. AM BEING TOLD THAT THIS REPAIR WILL NOT BE COVERED UNDER WARRANTY OF ORIGINAL WORK OR RECALL.

ABOUT A YEAR AFTER OWNING THE VEHICLE THE WINDSHIELD WIPERS STOPPED WORKING PROPERLY. IT STARTED AS AN INTERMITTENT PROBLEM AND TURNED INTO THEM NOT WORKING AT ALL. THIS HAS HAPPENED AFTER THE DEALER WARRANTY RAN OUT SO NATURALLY THEY WOULD NOT ACCEPT THE ISSUE. THEY WORK SOMEWHAT NOW AGAIN, BUT ONE WIPER IS HALFWAY UP MY WINDSHIELD AND THE OTHER KEEPS BREAKING OF ASSUMING BECUASE THEY ARE OUT OF SYNC WITH EACH OTHER. SO I HAVE ONE WIPER THAT IS ON THE DRIVER SIDE THAT SORT OF WORKS AND THIS VEHICLE I AM STILL PAYING ON, SO IT SUCKS BECAUSE I CANNOT DRIVE IT AND IT WON'T PASS INSPECTION DUE TO THIS. THERE ARE NUMEROUS OTHER ACCOUNTS ONLINE ABOUT THE SAME ISSUE AND FORD SEEMS TO IGNORE IT. I JUST WANT A RELIABLE VEHICLE THAT I'M PAYING FOR AND SO FAR THIS FORD FUSION HAS BEEN NOTHING BUT ISSUES.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT SHE NOTICED THAT THE TRUNK WAS LEAKING AND FULL OF WATER. THERE WAS A PUDDLE OF WATER IN THE TRUNK AND THERE WAS MOLD ALL OVER THE INSIDE OF THE TRUNK. THE AREA WHERE THE SPEAR TIRE WAS LOCATED WAS COVERED WITH MOLD AND RUST. THE REAR PASSENGER'S SIDE SEAT BELT WAS COVERED WITH MOLD AS WELL AS THE STEERING WHEEL, THE SEATS, THE DASHBOARD AND CARPET. THE DEALER AND MANUFACTURER WERE NOT CONTACTED NOR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

WHEN DRIVING THIS VEHICLE AND YOU GO TO MAKE A STOP WITH THE VEHICLE AT LIKE 20 MILES TO 15 MILES PER HOUR THE BRAKING SYSTEM GO TO BREAKS REALLY HARD OR JERK. MAKE IT HARD FOR YOU TO STOP. AND FEEL LIKE YOU ABOUT TO FLY THROUGH THE WINDOW. MAKING THE TRACTION CONTROL AND HILL ASSIST LIGHT INDICATE, AND THE LIGHT WILL GO BACK OUT ON THE VEHICLE AS IF NOT HAPPENED ONCE THE CAR IS IN MOTION. AT 5 TO 10 MILES PER HOUR. THIS WILL HAPPEN VERY OFTEN WHILE DRIVING.

I HAD A RECAL DONE FOR MY POWER STEERING IN 2015 BY A FORD DEALERSHIP. I WAS TOLD THE REPAIRS WERE HONORED FOR LIFE. HOWEVER, LAST FRIDAY 09/04/20 I WAS DRIVING MAKING A LEFT HAND TURN AND MY DASHBOARD ALERTED ME TO KNOW I HAD LOST POWER STEERING AND TO CONTACT MY DEALER. MY VEHICLE WAS IN MOTION AND HAD I NOT STOPPED IMMEDIATELY I COULD HAVE BEEN IN AN ACCIDENT AND POTENTIALLY LOST MY LIFE. ONCE STOPPED THE ICON FOR POWER STEERING FAILURE REMAINED. I LOST CONTROL OF MY VEHICLE AND IMMEDIATELY SLAMMED ON MY BRAKES TO AVOID GETTING T BONED IN A BUSY INTERSECTION. I HAD A FAMILY FRIEND TOW MY CAR TO MY HOME. I CALLED FORD CORPORATE THEY STATED THEY WILL NOT HONOR THE RECALL REPAIR. I ASKED FOR A SUPERVISOR TO CALL. NO SUPERVISOR HAS CALLED. I CAN NOT DRVE MY VEHICLE BECAUSE WITHOUT POWER STEERING IT IS ALL BUT IMPOSSIBLE TO SAFELY STEER AND TURN.

SHIFT LINKAGE CAME OFF

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE PULLED TO THE LEFT WHILE DEPRESSING THE ACCELERATOR PEDAL. WHILE RELEASING THE ACCELERATOR PEDAL, THE VEHICLE PULLED TO THE RIGHT BUT MUCH HARDER. THE CONTACT INDICATED THAT THE FAILURE WAS MORE NOTICEABLE WHILE DRIVING AT SLOWER SPEEDS. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER HAGEN FORD LOCATED AT 3980 NORTH EUCLID AVE, BAY CITY MI 48706 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

THE TRANSMISSION NEEDS TO BE REPLACED AND IT ONLY HAS 76,000 MILES ON IT.

MY CAR HAS HAD AN ISSUE WITH LOSING COOLANT FOR THE PAST SEVERAL YEARS. IT HAS GONE INTO SAFE MODE WHILE DRIVING ON THE ROAD SEVERAL TIMES AND BEEN FLAT BEDDED TO THE DEALER SEVERAL TIMES. PLEASE PULL MY SERVICE RECORDS FOR MORE INFORMATION. AFTER THE DEALERSHIP HAVING NEGLECTED THE ISSUE AND SHRUGGING OFF RECALLS FOR SEVERAL YEARS, THE COOLANT ISSUE HAS CAUSES IRREPARABLE DAMAGE TO THE ENGINE.

I NOTICED THIS ISSUE A FEW DIFFERENT TIMES AND THOUGHT NOTHING MAJOR OF IT, BUT FOR WHATEVER REASON MY TRANSMISSION WOULD CONTINUE TO PROPEL THE VEHICLE FORWARD REGARDLESS OF THE VEHICLE WAS IN NEUTRAL AND ALSO NOTICED THE VEHICLE WOULD OFTEN TIMES CONTINUE TO ACCELERATE AND FAIL TO ENGINE BRAKE AFTER MY FOOT HAD LET OFF THE ACCELERATOR. THE LATTER OF WHICH I WAS MORE CONCERNED ABOUT AND WAS GOING TO HAVE A MECHANIC LOOK AT IT NEXT TIME I TOOK THE VEHICLE IN TO GET SERVICED. HOWEVER, BEFORE I WAS ABLE TO DO THAT I WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT THAT TOTALED THE VEHICLE. I WAS DRIVING IN A RURAL AREA AND APPROACHED A SET OF TRAIN TRACKS. I WENT TO SLOW DOWN TO CROSS THE TRACKS VIA ENGINE BRAKING, BUT THE VEHICLE CONTINUED TO ACCELERATE. I ATTEMPTED TO USE THE BRAKES TO SLOW DOWN BEFORE I REACHED THE TRACKS, BUT THE DELAYED RESPONSE AND THE GRAVEL ON THE ROADWAY PROVED NO AVAIL AT SLOWING THE VEHICLE AND I HIT THE TRACKS GOING MUCH FASTER THAN I WOULD HAVE LIKED, AROUND 40 MILES PER HOUR. THE ROUGHNESS OF THE TRACKS CAUSED MY FRONT AXLE TO SNAP, YANKING ME TO THE RIGHT OFF THE ROADWAY, THROUGH SOMEONE'S YARD AND INTO SOME TIMBER. WHAT I THOUGHT WAS ALSO CONCERNING WAS THE AIRBAGS FAILED TO DEPLOY AT ALL DURING THE ACCIDENT.

SEAT BELT LOCKS WHEN FOLDING DOWN REAR SEAT BACK MAKING THE SEAT AND SEATBELT UNUSABLE. THIS OCCURS WHEN STATIONARY AND ALSO WHEN IN MOTION. AND, IT HAPPENS EVERY TIME.

TRANSMISSION SLIPS WHEN ACCELERATING. WAS INTERMITTENT AND NOW THE CAR IS NOT OPERATING. DEALER SAID IT WAS NORMAL WEAR AND REQUIRES A COMPLETE TRANSMISSION REPLACEMENT. THE CAR HAS 122,000 MILES MOSTLY HIGHWAY. THE REPAIR CODE I RECEIVED WAS FOR DAMAGE TO 3RD GEAR.

DOOR LOCK KEEPS DOOR FROM CLOSING SHIFTER CABLE BROKEN AIR BAG LIGHT KEEPS COMING ON

THIS PAST SUNDAY OUR SON DROVE OUR FUSION LESS THAN 1.5 MILES TO CHURCH, PARKED IT AND WENT INSIDE. AROUND 5 MINUTES LATER, SOMEONE SAW SMOKE COMING OUT OF IT. THE ENGINE COMPARTMENT CAUGHT ON FIRE. THE CAR HAD NOT BEEN DRIVEN BEFORE THAT SINCE THURSDAY EVENING. THE CAR HAD THE RECALL WORK DONE OVER 2 YEARS EARLIER WHEN WE PURCHASED IT FOR THE COOLANT ISSUE SUSPECTED OF ENGINE FIRES. THE CAR HAD NO OTHER ISSUES AND HAD IT'S STATE INSPECTION A LITTLE OVER A MONTH AGO. OUR INSURANCE COMPANY HAS DECIDED NOT TO CONDUCT AN INVESTIGATION AS TO THE CAUSE. IS THIS SOMETHING YOU WOULD BE INTERESTED IN INVESTIGATING?

WITH THE CHECK ENGINE LIGHT COMING ON WEEKLY, I HAD THE LOCAL FORD GARAGE LOOK AT MY CAR WHILE IN FOR ANOTHER RECALL. THEY INFORMED ME IT WAS A CYLINDER 3 MISFIRE AND WAS LOSING ANTIFREEZE. THEY SAID THE ENGINE WOULD NEED REPLACED. MY CAR HAD UNDER 50K MILES AT THAT TIME.

SHIFTER CABLE CAME OFF AT TRANSMISSION LINKAGE. (CABLE BUSHING BROKE). WAS PARKING AND WHEN SHIFTED INTO PARK GEAR SHIFT FELT LIKE IT MOVED FREELY. TURNED OFF CAR TOOK FOOT OFF BRAKE AND CAR ROLLED. APPLIED BRAKE AND TRIED TO START CAR. CAR WOULD NOT START. GEAR SHIFT WAS IN PARK POSITION AND WOULD NOT MOVE. DASH INDICATOR SHOWED CAR WAS IN DRIVE. APPLIED PARKING BRAKE . AFTER ASKING MECHANIC ABOUT ISSUE I LOOKED AT SHIFTER CABLE AT LINKAGE AND IT WAS DETACHED. BUSHING WAS GONE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT UPON STARTING HER VEHICLE, THE POWER STEERING ASSIST AND THE SERVICE ADVANCE TRACK WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT HER HIGH BEAMS AND HER TURN SIGNALS NO LONGER OPERATED AS DESIGNED. THE CONTACT CALLED THE MANUFACTURER WHERE SHE WAS INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

CAR HAD A COOLANT LEAK MOTOR STARTED TO RUN HOT, DON'T KNOW IF IT'S FROM A RECALL, GOT IT REPAIRED AT THE DEALER WHERE I GOT THE CAR FROM, TOLD THEM BOUT THE DEFECT/RECALL AND WAS CHARGED $819. REAR SEAT BELT GETS STUCK WHEN FOLDING SEAT DOWN CAUSING IT NOT TO FOLD BACK UP.

VEHICLE SHIFT WAS MOVED TO PARK, BUT TRANSMISSION STAYED IN REVERSE AND ROLLED ALMOST HITTING ANOTHER VEHICLE. THERE IS SUPPOSED TO BE A RECALL FOR THIS, 19V362, BUT MY VEHICLE'S VIN NUMBER IS NOT LISTED?? FORD WILL NOT REPLACE OR FIX UNTIL MY VIN IS LISTED. THE CAR IS NOT DRIVEABLE AND IS UNSAFE!

WHEN I BOUGHT THE CAR IT DROVE GOOD. AFTER ABOUT 30 MINS OF DRIVING IT THE LOW COOLANT LIGHT CAME ON WHILE SITTING AT A RED LIGHT. WE TOOK IT TO THE SHOP AND THEY SAID IT WAS THE COOLANT SENSOR SO WE REPLACED IT. AFTER IT WAS REPLACED THE SAME SITUATION HAPPENED AND THEY SAID THE CYLINDER HEAD MAY BE CRACKED. THE CAR HASN'T RAN OUT OF WATER.

TL* THE CONTACT OWNS A 2013 FOR FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE WAS SHAKING WHILE THE ENGINE COOLANT LIGHT AND CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. IN ADDITION, THE VEHICLE TEMPERATURE GAUGE CHANGED FROM COOL TO HOT AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT IT WAS AN INACCURATE TEMPERATURE GAUGE READING. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE WEEKS LATER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE AND ENGINE COOLANT NEEDED TO BE REPLACED AND THAT THERE WAS A RECALL FOR THE FAILED PARTS ON THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOING) AND THAT THE WARRANTY HAD EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

MY FORD FUSION SHIFTER CABLE IS BROKE THERE IS A RECALL ON THIS ISSUE HOWEVER THE FORD DEALERSHIP IS TELLING ME THERE IS NO OPEN RECALL ON MY SPECIFIC CAR IM SO CONFUSED THIS IS NOT A COINCIDENCE PLEASE HELP!!!!

IISSUE 1) PUT THE BACK SEAT DOWN TO GET INTO TRUNK AND IT WONT GO BACK UP DUE TO THE SEAT BELTS ISSUE. BECAUSE I DONT REALLY USE THE BACK SEAT, I HAVENT BOTHERED TO GET IT FIXED AND PAY FOR IT OUT OF MY POCKET. 2) DRIVING OVER 55 MPH, CAR LOST POWER STEERING. I SEE OTHERS HAVE HAD SAME ISSUES WITH THESE 2 COMPONENTS OF THE 2013 FUSION, YET NO RECALL. THIS MAKES NO SENSE TO ME.

OVERHEATING AND APPARENTLY THE FORD DEALERSHIP DONT KNOW WHAT'S REALLY WRONG BECAUSE IT HAS BEEN IN THE SHOP ABOUT 5 OR 6 TIMES IN THE LAST TWO YEARS. I'VE CHANGED HEAD GASKETS, SPARKS PLUGS, COOLANT RESERVOIR, AND HAD A BRAND NEW HEAD PUT ON AND THE PROBLEM STILL REMAINS. NOW THEY ARE TELLING ME I NEW A NEW BLOCK.

WAS DRIVING DOWN INTERSTATE AND STEERING QUIT. WAS GOING STRAIGHT AND MANAGED TO CONTINUE. CHECKED AND FOUND THERE WERE RECALLS BUT FORD DEALER SAID IT DIDN'T COVER MY VEHICLE. PAID $1200.00 TO REPAIR AND STILL HAVE A HARD CLUNK WHEN I STEER LEFT OR RIGHT. CURRENTLY DRIVING AND HEARD NOISE FROM FUEL TANK AND DETERMINED A CANISTER PURGE VALVE MALFUNCTION. SAW THERE MAY BE A RECALL BUT ALSO HAVEN'T FOUND IT FOR MY CAR. CAN YOU UPDATE ME ON POSSIBLE RECALLS IF ANY APPLY?

PASSENGER CAR DOOR LOCK LATCH WON'T CLOSE, THE LATCH IS DOWN BUT IT WON'T LOCK WHEN I SHUT THE DOOR

COOLANT HOSE LEAKING CAUSE ENGINE TO OVERHEAT QUICKER , ALSO AT SOME POINT BEGAN TO SMOKE , I HAD TO REPEATEDLY PUT WATER AND COOLANT THAT THIS IS ALSO AN AC ISSUE WHICH FORD HAS HAD A RECALL PROBLEM ON BEFORE AND ANOTHER ISSUE WAS THE FLUID (COOLANT) LEAKING NEAR THE ENGINE , I WASN'T ABLE TO AND WAS AFRAID TO USE MY AC DUE TO THE FEAR OF IT OVERHEATING QUICKER , WAS A COMPLETE MESS AND FORD REFUSED TO HELP ME WITH IT BECAUSE THE SAME MODE OF MY CAR HAD GOTTEN THE RECALL, BUT NOT MY CAR VIN, ABSOLUTELY INSANE AND INFURIATING TO ME.

5 OUT OF 10 TIMES WHEN CAR IS PUT INTO GEAR THE TRANSMISSION BUCKS HARD. 3 OUT OF 10 TIMES TRANSMISSION SHIFTS EXCEEDINGLY HARD TO THE POINT IT SHUTTERS THE CAR. THIS HAS BEEN LOOKED AT BY 2 DEALERSHIPS AND WAS TOLD "IT'S NORMAL" I HAVE OWNED CAR SINCE 33K, CAR NOW HAS 160K, STILL BUCKS AT LEAST ONCE WEEK AND SHIFTS HARD AT LEAST ONCE A WEEK.

SHIFTED GEAR TO PARK, ON THE DASHBOARD IT WAS STUCK IN NEUTRAL YET THE GEAR WAS IN PARK. COULD NOT MOVE THE SHIFT HANDLE, IT WAS LOCKED IN PLACE. TOWED CAR TO DEALERSHIP. THEY REPORTED THE BRUSHINGS NEEDED TO BE REPLACED. THIS ISSUE IS SIMILAR TO A RECALL PLACED ON OTHER FORD FUSIONS WITH THE SAME YEAR AND MODEL. THE RECALL # IS 19S16. FORD CORPORATION SAID THE RECALL DID NOT APPLY TO MY VEHICLE EVEN THOUGH IT IS THE EXACT SAME ISSUE THEY INITIATED A RECALL FOR THE OTHER FORD FUSIONS FROM TWO SPECIFIC PLANTS.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE SERVICE POWER STEERING SOON WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED AND RESTARTED THE VEHICLE WITH THE SERVICE POWER STEERING NOW WARNING LIGHT ILLUMINATED. THE CONTACT STATED THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT CALLED LOCAL EDDIE GILSTRAP MOTORS INC LOCATED AT 207 S MAIN ST, SALEM, IN 47167, (812) 883-3481, AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 108,200.

A FEW YEARS AGO THERE WAS A RECALL OF FORD 2013 FUSION DUE TO DOOR LATCHES FAILING. MY LOCAL DEALER TOLD ME THAT THEY PERFORMED THE WARRANTY REPAIRS. A FEW MONTHS AGO THE RIGHT REAR DOOR ON MY CAR WOULD NOT STAY CLOSED. I CONTACTED THE DEALER AND THEY SAID THAT SINCE THE REPAIR HAD BEEN MADE THERE WAS NO WARRANTY COVERAGE. I DISSEMBLED THE DOOR MYSELF AND LOCATED THE DEFECTIVE PART. WHILE RESEARCHING THE PART I DISCOVERED NHTSA RECALL 20V-177. THE YEAR OF MY CAR WAS NOT LISTED IN THE RECALL BUT THE PART NUMBER OF THE DEFECTIVE PART WAS. I HAVE ATTACHED THE RECALL INFORMATION AS WELL AS A PHOTO OF THE DEFECTIVE PART FROM MY VEHICLE. THERE ARE TWO POSSIBLE SCENARIOS. THE DEFECTIVE PART WAS ACTUALLY NEVER REPLACE BY THE DEALER, OR, THE PART USED TO REPLACE THE ORIGINAL DEFECTIVE PART IS DEFECTIVE AS WELL. PLEASE LET ME KNOW IF YOU NEED ADDITIONAL INFORMATION.

APRIL 2019 WHILE TRAVELING ON THE HIGHWAY CHECK ENGINE AND DASH LIGHTS FLASHED ALONG WITH VEHICLE OVERHEATING MESSAGE. HAD TO PULL OVER ON THE SHOULDER AND CALL FOR A TOW TO THE PURCHASING DEALERSHIP. WATER PUMP WAS REPLACED AND COOLING SYSTEM CHECKED. AUGUST 2019 WHILE TRAVELING ON A CITY STREET CHECK ENGINE AND LOW COOLANT LIGHT MESSAGE APPEARED. TOOK VEHICLE TO PURCHASING DEALERSHIP WHERE THEY PREFORMED AN OIL CHANGE AND PULLED CODES P0303 AND MADE AN APPOINTMENT FOR REPAIR. REPAIR WAS NEVER DONE DUE TO NO CODES AT TIME OF APPOINTMENT. FEBRUARY 2020 WHILE TRAVELING ON A CITY STREET VEHICLE STARTS TO SHAKE AND CHECK ENGINE LIGHT FLASHES. DROVE VEHICLE TO PURCHASING DEALERSHIP AND DIAGNOSED WITH A CRACKED ENGINE BLOCK AND MUST REPLACE ENGINE AT A COST OF $6600.00 + TAX. EXTENDED WARRANTY COMPANY DECLINED COVERAGE AND PURCHASING DEALERSHIP IGNORE REQUEST FOR RESOLUTION.

WHILE DRIVING ALL ELECTRICAL COMPONENTS WILL GO ON AND OFF, INCLUDING PUT NOT LIMITED TO WINDOWS, LOCKS, RADIO, HEATING/AC, AND DASH GAUGES. THE MECHANIC HAD THE VEHICLE FOR APPROX 2 MONTHS AND COULD NOT SOLVE THE ISSUE. A FORD TECH EVEN LOOKED AT THE CAR AND COULD NOT FIGURE OUT THE ISSUE EITHER. SEVERAL OF THE CONTROL MODULES WERE REPLACED, ALTERNATOR AND BATTERY WITH NO IMPACT ON PROBLEM. THIS IS A DAILY OCCURRENCE.

WHILE DRIVING THE POWER STEERING WENT OUT ON THE VEHICLE. IT IS BELIEVED TO BE RELATED TO AN ELECTRICAL ISSUE THAT SHUTS DOWN ALL WINDOWS, AC/HEAT, BLINKERS, GAUGES AND RADIO. SEVERAL MODULES, INCLUDING THE POWER STEERING MODULE WERE REPLACED BY OUR MECHANIC AND IT DID NOT SOLVE THE ISSUE. A FORD TECH LOOKED AT THE VEHICLE AND COULD NOT FIND THE ISSUE EITHER. WE HAVE NOT HAD POWER STEERING FOR APPROX 2 MONTHS. THE OTHER ELECTRICAL ISSUES OCCUR DAILY.

WE HAVE HAD SEVERAL ELECTRICAL ISSUES THAT OCCUR DAILY WITH THE VEHICLE. THESE ISSUES INCLUDE ALL WINDOWS, AC/HEAT, GAUGES, BLINKERS AND LOCKS CONTINUOUSLY TURNING ON AND OFF WHILE DRIVING. WHEN THIS OCCURS IT ALSO STOPS OUR ABILITY TO SHIFT THE VEHICLE INTO OR OUT OF PARK. OUR MECHANIC HAD THE VEHICLE FOR APPROX TWO MONTHS REPLACING SEVERAL MODULES, ALTERNATOR AND BATTERY WITH NO IMPACT ON THE ISSUES. A FORD TECH LOOKED AT THE VEHICLE AND ALSO COULD NOT FIND THE PROBLEM. THIS IS A DAILY OCCURRENCE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT WAS INOPERABLE. WHILE ATTEMPTING TO ROLL THE WINDOWS DOWN, THE WINDOW FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO BARKHOUSER MOTORS INC (3604 RIVERSIDE DR, DANVILLE, VA 24541) AND THE CONTACT WAS INFORMED THERE WAS NO COMMUNICATION BETWEEN THE CONTROL MODULES. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. *LN*JB

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE STOPPED, THE CONTACT ATTEMPTED TO SHIFT THE GEAR SHIFTER HOWEVER, THE GEAR SHIFTER CEASED. THE CONTACT STATED THAT THE VEHICLE WAS STILL ABLE TO ROLL BACKWARDS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AFTER WAITING FOR 45 MINUTES, AN INDEPENDENT MECHANIC WAS CONTACTED AND THE INDEPENDENT MECHANIC TURNED THE VEHICLE OFF. CLINTON FAMILY FORD OF ROCK HILL, INC LOCATED AT 1884 CANTERBURY GLEN LN, ROCK HILL, SC 29730, (803) 366-3181, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

THE DOOR IS NOT LATCHING SHUT IT POPS OPEN WHEN IT FEELS LIKE IT . DRIVING DOWN THE STREET IN THE DOOR POPPED OPEN AND IT WOULDN'T SHUT ALSO SEEMS LIKE THE TRANSMISSION WON'T STAY IN PARK AT TIMES IT JUMPS WHEN I'M DRIVING IT TAKES A WHILE FOR IT TO GO INTO GEAR I HAD IT IN PARK ONE DAY AND THE CAR WAS STILL MOVING

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT HER DAUGHTER DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AL PACKER FORD WEST PALM BEACH (1530 N. MILITARY TRAIL, WEST PALM BEACH, FL 33409) TO RECEIVE THE FREE REPAIR. SEVERAL DAYS AFTER THE VEHICLE WAS REPAIRED, THE CHECK ENGINE WARNING LIGHT BEGAN TO FLASH INTERMITTENTLY ON THE INSTRUMENT PANEL. ADDITIONALLY, THE EVAP AND STABILITY CONTROL WARNING LIGHTS WERE ALSO ILLUMINATED. THE CONTACT STATED THAT HER SON HAD INSPECTED THE VEHICLE AND DISCOVERED THAT THE COOLANT LEVEL WAS BELOW THE MINIMUM MARK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

TL* THE CONTACT OWNED A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A TRAFFIC LIGHT, WHEN DEPRESSING THE ACCELERATOR PEDAL AND SAW SMOKE EXITING FROM THE HOOD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE PARKED AT A NEARBY PARKING LOT, THEN DEPRESS BUTTON TO OPEN THE HOOD AND SAW FIRE EXITING THE HOOD. THE CONTACT CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE. THE POLICE WAS CONTACTED BUT NOT REPORTS WERE FILED. THE CONTACT STATED NO ONE WAS INJURED OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

THE FRONT PASSENGER DOOR LATCH BROKE DOOR WON'T CLOSE COUNTY ROAD WHEN IT HAPPENED

I FAILED TO CONTROL MY CAR AND NO BODY CAN FIX IT. *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE PASSENGER'S SIDE FRONT AND REAR DOOR FAILED TO REMAIN SECURELY CLOSED. THE DOORS WERE SECURED USING STRAPS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V210000 (STRUCTURE) HOWEVER, THE FAILURE RECURRED. SCHULTS FORD OF HARMARVILLE LOCATED AT 1300 GULF LAB ROAD, PITTSBURGH, PA 15238, (412)828-2300 AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

I HAD MY VEHICLE FOR 6 MONTHS WITHIN THE 6 MONTHS I HAD THE ALTERNATOR, WATER PUMP, 2 COOLANT LEAKS FIXED, SPARK PLUGS, DRIVER SEAT, BATTERY, TIMING BELT, AND NOW A UNDIAGNOSED PROBLEM THAT IS TAKING 2 WEEKS AND IT IS CURRENTLY IN THE SHOP. THESE ALL HAPPENED WHEN IN MOTION. *TR

ONE OF MY DOORS WOULDN'T SHUT. THE DOOR LATCH WAS STUCK. TOOK TO GARAGE AND THEY FIXED BY PULLING HANDLE AND GETTING MECHANIC TO GO BACK IN. I HEARD THERE MAY BE A RECALL ON THESE LATCHES. THE CAR WAS STATIONARY. *TR

POWER STEERING ASSIST FAILED WHILE DRIVING ON FREEWAY AT 70 MPH. *TR

MAKING A RIGHT TURN INTO MY DRIVEWAY AND THE DRIVER SIDE DOOR FLEW OPEN STRIKING A FENCE. NOW IT WILL NOT SHUT AT ALL.? *TR

I PURCHASED MY VEHICLE IN DECEMBER 2018. FORD COMPLETED THE 17S09 RECALL IN AUGUST 2018, WHICH WAS RELATED TO COOLANT SYSTEM ISSUE CAUSING THE ENGINE TO OVERHEAT. THE DAY AFTER I PURCHASED MY CAR IN DECEMBER 2018, THE CAR OVERHEATED AND BROKE DOWN. THE FORD DEALERSHIP WHERE I PURCHASED (HENNESSY FORD IN ATLANTA, GA) TOWED IT BACK AND "REPAIRED" THE ISSUE AGAIN. I'VE CONTINUED TO RECEIVE ERROR MESSAGES ABOUT THE ENGINE COOLANT FOR THE DURATION OF MY TIME IN THE VEHICLE. LAST WEEK ON 6/12/20 I DROVE MY CAR HALF A MILE AND IT BROKE DOWN AGAIN BECAUSE THE ENGINE OVERHEATED. I HAD IT TOWED TO A MECHANIC WHO CONFIRMED THAT IT WAS BECAUSE OF THE COOLANT SYSTEM ISSUE UNDER THE FORD 17S09 RECALL. BECAUSE IT'S BEEN 12 MONTHS SINCE THE REPAIR, FORD IS REFUSING TO FIX THE CAR UNDER THE WARRANTY OF THE RECALL REPAIR PERFORMED IN 2018. AND NOW I AM BEING TOLD THAT IT NEEDS A COMPLETELY NEW ENGINE AT THE TUNE OF $7,000. *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER'S DOOR FAILED TO LATCH SECURELY. BOLIVAR FORD (10140 US-64, BOLIVAR, TN 38008), WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

2013 FORD FUSION, PULLED IN MY DRIVEWAY AND WHEN I WENT BACK TO MY CAR I HAD NO POWER STEERING. I HAD IT CHECKED BY FLOOD FORD OF NARRAGANSETT AND THEY SAID THE STEERING GEAR NEEDS TO BE REPLACED 2132.00 AND I FIXED IT. THE DEALERSHIP SAID THIS WAS THE SAME EXACT THING AS WHAT'S BEING RECALLED. THIS PROBLEM IS EXACTLY WHAT THE CURRENT RECALL IS FOR BUT THEY SAID MY VIN # HAS NOT BEEN RECALLED. WHEN ARE THEY GOING TO INCLUDE THE VIN#'S THAT ARE ACTUALLY AFFECTED BY THIS PROBLEM THEY ARE RECALLING. MY CAR MATCHES THE EXACT INFORMATION OF THE VEHICLES THEY ARE RECALLING.THIS IS EXTREMELY FRUSTRATING BUT NOTHING IS BEING DONE AND I SEE A LOT OF PEOPLE WITH THE SAME PROBLEMS. *TR

I WAS MOVING MY CAR INTO PARK AS I WAS PULLING INTO MY PARKING SPOT AND THE CAR WENT INTO PARK WITH THE FLOOR SHIFT AND ON THE DASHBOARD BUT THE CAR WAS STILL IN REVERSE. THE FLOOR SHIRT WAS STUCK AND THE CAR WAS ROLLING BACKWARDS SO I PUT THE PARKING BREAK ON. WHEN LOOKING UNDER THE HOOD I NOTICED THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION WAS DETACHED FROM THE TRANSMISSION. THE BUSHING APPEARS TO HAVE BEEN DEGRADED TO THE POINT WHERE IT COULD NOT REATTACH SO I LEFT THE PARKING BREAK ON AND WILL NEED TO TOW THE CAR. I LOOKED IT UP AND BASED ON MY CAR'S MANUFACTURED PLANT, TIMING, AND MODEL THERE WAS A RECALL FOR THIS BUT WHEN I SEARCH MY VIN IT IS NOT COMING UP SO I AM WONDERING IF THIS WAS MISSED. *TR

MY VEHICLE HAD THE DOOR LATCH RECALL COMPLETED IN 2015. SINCE THE RECALL WAS COMPLETED I HAVE HAD TO REPLACE THE FRONT DRIVER, FRONT PASSENGER, AND REAR PASSENGER DOOR LATCHES. THIS IS A SAFETY CONCERN BECAUSE I FEEL LIKE THE REPLACEMENT PARTS WERE NO BETTER THAN THE ORIGINAL AND FORD WILL NOT DO ANYTHING. THE DOOR WILL NOT LATCH AND CAUSES A SAFETY HAZARD BY NOT LATCHING CLOSED WHILE VEHICLE IS IN MOTION. FORD CUSTOMER SERVICE SAID THEY ARE NOT RESPONSIBLE IF PROBLEM HAPPENS 12 MONTHS AFTER RECALL WORK WAS COMPLETED. ANY REPAIRS HAS TO BE AT MY EXPENSE AND DIAGNOSTIC HAS TO BE PAID BY ME BECAUSE IT IS A LABOR CHARGE. SO I WILL HAVE TO PAY FOR DIAGNOSTIC PLUS TO REPAIR PART BECAUSE OVER 12 MONTHS AGO RECALL REPLACEMENT WAS COMPLETED. REPLACEMENT PARTS ARE DOING THE SAME THING AS ORIGINAL PART WAS. *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT AN UNKNOWN SPEED, THE COOLANT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO DUNCAN FORD LINCOLN (125 US-460 BUS, BLACKSBURG, VA 24060) WHERE THE MECHANIC DISCOVERED THE COOLANT LEAK CAUSED A BLOWN HEAD GASKET. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000.*DT *BF*DT*JB*JB *TR

TL* THE CONTACT 2013 FORD FUSION. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT DOOR FAILED TO LATCH SECURELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE FRONT DOOR NEEDED TO BE REMOVED TO REPAIR THE DOOR LATCHING MECHANISM. AN UNKNOW DEALER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (LATHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT CALLED ON BEHALF OF HER GRANDSON WHO OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT DOOR OPENED WHILE DRIVING. THE CONTACT ALSO STATED THE HORN STARTED TO HONK INDEPENDENTLY. THE DRIVER ATTEMPTED TO CLOSED THE DOOR HOWEVER, THE DOOR FAILED TO LATCH SECURELY. THE CONTACT USED A ROPE AND SECURED THE DOOR. THE VEHICLE WAS TAKEN TO SPRADLEY BARR FORD LINCOLN GREELEY (4901 W 29TH ST, GREELEY, CO 80634), BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THERE WAS NO RECALL ON THE VEHICLE FOR THE DOOR LATCHES. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN RECALL HOWEVER, THE RECALL REPAIR FAILED TO STOP THE FAILURE FROM OCCURRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL REPAIR WAS A ONE-TIME FREE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING BECAME DIFFICULT TO TURN. THE CONTACT WAS QUOTED $1,877 TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO ROBBERSON FORD (2100 NE 3RD ST, BEND, OR 97701, (541)382-4521, TO BE REPAIRED WHICH WAS STILL PENDING. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE DRIVER'S SEAT BELT FAILED TO RETRACT INTERMITTENTLY. THE VEHICLE WAS TAKEN TO NORTHGATE FORD (8910 COLERAIN AVE, CINCINNATI, OH 45251) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE SEAT BELT PRETENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

THE PASSENGER SIDE FRONT DOOR WILL NOT LATCH CLOSED, EVEN WHEN LOCKED. WHEN THE DOOR IS PUSHED CLOSED, IT BOUNCES BACK AT THE CLOSER AND WILL NOT CLOSE AT ALL. THERE WAS NOTHING IMPEDING THE DOOR TO CLOSE, IT SUDDENLY STOPPED WORKING. THE INITIAL ISSUE HAPPENED WHEN THE CAR WAS STATIONARY, BUT WILL FLY OPEN WHEN CAR IS IN MOTION, ESPECIALLY WHEN TURNING. WE HAD TO ACTIVELY HOLD IT CLOSED TO DRIVE IT TO THE SERVICE CENTER. THIS VEHICLE WAS PREVIOUSLY SERVICED UNDER THE 2017 DOOR LATCH RECALL IN MAY 2019, AND THE REPAIR DIDN'T LAST A YEAR. *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER'S SIDE DOOR FAILED TO LATCH SECURELY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

COOLANT BREACH, LEAKING INTO #4 CYLINDER LOW MILEAGE ON CAR 22,657, ENGINE NEEDS TO BE REPLACED. *TR

INTERMITTENTLY THE VEHICLE WOULD IDLE ROUGH AFTER FILLING GAS TANK. ALSO AFTER A 30 MIN OR SO DRIVE IT WOULD STALL AFTER EXITING THE FREEWAY AND THEN BE VERY DIFFICULT TO RESTART AND IDLE VERY ROUGH. IT WOULD ALSO MAKE A POPPING NOISE THAT WOULD COME FROM THE GAS TANK. *TR

ENGINE CONTINUOUSLY USES COOLANT. IT NEEDS A NEW HEADGASKET KIT TO FIX THE ISSUE.IT IS CONTINUING TO GET WORSE. *TR

TL* THE CONTACT OWNS 2013 FORD FUSION HYBRID. THE CONTACT STATED WHILE VEHICLE WAS AT A STAND STILL, THE CONTACT ATTEMPTED TO RESTART VEHICLE, HOWEVER THE VEHICLE FAILED TO RESTART TWICE. THE CONTACT STATED THE POWER TRAIN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESTARTED AFTER THE THIRD ATTEMPT. THE CONTACT STATED THE FAILURE RELATED TO NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,700.

I JUST DRIVING IN MY POWER STEERING JUST CAME ON I BROUGHT IT TO GET LOOKED AT IT WENT OFF AND CAME BACK ON AFTER A COUPLE OF WEEKS I WAS ON THE HIGHWAY WHEN IT HAPPENED. *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A PARKING LOT, WHEN HER BOYFRIEND WAS UNABLE TO SHIFT THE GEAR SHIFTER OUT OF PARK. THE VEHICLE WAS NOT DRIVABLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 130,660.

HELLO. I JUST BUY CAR AND AFTER TWO DAY COMING SOME NOISE FROM ENGINE MECHANIC TEL ME THIS IS TRANSMISSION. SO ALSO HE TOLD ME 95% OF FORD FUSION HYBRID 2013-2014 HAVE A SAME PROBLEM. I THINK FORD HAVE TO RECALL. *TR

THE BOLT HOLDING THE STEERING WHEEL TO THE COLUMN LOOSENED UP CAUSING THE WHEEL TO BECOME LOOSE AND WOBBLE CAUSING PLAY IN THE STEERING. IT LOOSENED GRADUALLY OVER TIME.

SHIFT CABLE MY CAR STAKE ON R AND NOT RUNNING

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO TIM SHORT FORD (109 ROCKWOOD LN, HAZARD, KY 41701) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON 5-11-20. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,145.*DT CONSUMER STATED VIN NOT INCLUDED IN RECALL. *JB

MY DOOR WONT LATCH AND COMES OPEN WHEN DRIVING. IT IS A SEVERE SAFETY ISSUE AND NEEDS TO BE FIXED AND I FEEL THAT THE MANUFACTURERS SHOULD BE HELD ACCOUNTABLE. I WAS DRIVING WITH SOMEONE WHEN THE DOOR CAME OPEN AND WHEN WE TRIED SHUTTING IT WE NOTICED IT OPENS AND JUST WONT SHUT NO MATTER WHAT YOU DO.

MY FORD FUSION WAS IN MOTION WHEN I NOTICED A STRONG SMELL OF GASOLINE FROM THE FRONT OF MY VEHICLE. UPON INSPECTION I NOTICED THAT MY FUEL LEVELS WERE DECREASING RAPIDLY, MY CAR WAS NOT GOING FORWARD, AND WHEN I LOOKED UNDER THE CAR; ALL OF GAS WAS LEAKING FROM THE FRONT OF THE VEHICLE. I SEE THAT MY MAKE AND MODEL WAS RECALLED FOR THIS SPECIFIC ISSUE (FORD'S RECALL CAMPAIGN NUMBER IS 13S04) BUT MY VIN IS NOT LISTED FOR THAT RECALL BUT IT SEEMS TO BE THE EXACT SAME ISSUE STATED IN RECALL NUMBER 13S04.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT 70 MPH THE INDICATOR LIGHT INDICATED THAT THE TRANSMISSION WAS IN PARK WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE LOST POWER AND SHUT OFF. THE DEALER DIAGNOSED THAT THE PROBLEM WAS CAUSED BY A DEFECTIVE PURGE VALVE. THE CONTACT WAS ABLE TO PULL OVER AND USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS ABLE TO RESTART AND THE CONTACT DRIVE TO HIS RESIDENCE. THE VEHICLE WAS TAKEN TO THE D & D MOTORS, INC. (13655 E WADE HAMPTON BLVD, GREER, SC 29651) AND THEY PERFORMED A DIAGNOSTIC TEST. THEY ADVISED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER CONFIRMED NO RECALLS AND NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 105,000.

MY FORD FUSION HAS HAD A CONSISTENT ELECTRICAL PROBLEM THAT AFFECTS MANY ASPECTS OF THE VEHICLE. TO START, I WILL RECEIVE A MESSAGE ON THE DASHBOARD THAT READS 'TEMPORARILY LOST CONNECTION WITH THE CLIMATE CONTROL'. THIS LEADS ME TO NOT HAVING ANY CONTROL OF TEMPERATURE, SEAT WARMERS, AC, ETC. I HAVE ALSO LOST THE CONTROL OF OPENING OR CLOSING THE BOTH WINDOWS ON THE PASSENGER SIDE. THIS HAS FORCED ME TO KEEP THE WINDOW OPEN OVERNIGHT. I AM WORRIED ABOUT ANYONE GETTING INTO MY VEHICLE OR POTENTIALLY STEALING IT. I'M TIRED OF THIS POSSIBLE SHORTAGE THAT IS HAPPENING AND I HAVE READ MANY OTHER'S COMPLAINTS ABOUT THE SAME ISSUES.

AFTER MY COOLING SYSTEM RECALL WAS REPAIRED, I KEPT HAVING TO ADD COOLANT TO THE SYSTEM. I REPORTED THIS TO FORD AND WENT BACK FOR THEM TO CHECK IT. I WAS TOLD IT WASN'T ANY LEAKS. SO A YEAR LATER I AM STILL ADDING COOLANT WHEN IT GETS LOW. I FILLED UP THE COOLANT ON A WEDNESDAY. ON SATURDAY AT ABOUT 2 AM I CAME OUT AND SAW SOMETHING HAD LEAKED ON THE GROUND, I THOUGH IT WAS WATER BECAUSE I HAD THE AIR ON. I STARTED DRIVING HOME ON A CITY STREET AND MY CAR SUDDENLY SPIKES TO OVERHEATS AND STALLS OUT. I PULLED OVER AND WAITED AND THEN ADDED SOME COOLANT. WHEN I POURED IT IN THE RESERVOIR IT LEAKED OUT RIGHT ON THE GROUND LIKE THE RESERVOIR HAD A CRACK IN IT. I HAD THE CAR TOWED TO MY HOME AND HAD A MECHANIC COME AND LOOK AT IT. HE TOOK THE RESERVOIR OUT AND FILLED IT WITH WATER. IT DIDN'T HAVE A CRACK. HE THEN DID MORE INVESTIGATING AND FOUND THAT THE WATER PUMP WENT BAD NEEDED TO BE REPLACED. I HAD THE CAR TOWED TO THE FORD DEALER, THINKING MY EXTENDED WARRANTY WAS STILL IN PLACE. ONCE TOWED THE FORD DEALER SAID THAT I WAS 836 MILES OVER THE EXTENDED WARRANTY AND WOULD HAVE TO PAY $1460.00 FOR THE REPAIR. NEEDLESS TO SAY I DIDN'T HAVE THE REPAIR DONE. I ASKED THE DEALER IF THE COOLANT RECALL WOULD HAVE ANYTHING TO DO WITH THE WATER PUMP GOING BAD. THEY SAID IT WAS ALL CONNECTED BUT NOT PART OF THE RECALL. I ASKED EVEN THOUGH I WAS HAVING AN ISSUE WITH THE COOLANT SINCE THE RECALL WAS DONE. AND THEY SAID YES, FORD DID NOT HAVE THE WATER PUMP AS PART OF ANY RECALL.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THE HILL ASSIST, ABS, TRACTION CONTROL AND TRACTION OFF WARNING LIGHTS WERE ILLUMINATED. KENNY ROSS FORD SOUTH (3200 LIBRARY RD, CASTLE SHANNON, PA 15234), WAS CONTACTED AND INFORMED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 84,000.

RECALL 15S16 WAS PERFORMED ON APRIL 24, 2018 TO FIX A DOOR LATCH WHICH HAD NOT MALFUNCTIONED YET. LAST WEEK IT ACTUALLY HAPPENED IN A GROCERY STORE PARKING LOT AS I WAS DRIVING. PASSENGER DOOR OPENED WHILE IN MOTION AND WOULD NOT LATCH. HAD TO TIE IT SHUT WITH A ROPE. TOOK IT FOR REPAIR YESTERDAY AND WAS INFORMED IT WAS MORE THAN A YEAR SO THE LATCH PART WAS NO LONGER UNDER WARRANTY AND I WAS CHARGED $448 TO FIX THE ISSUE. I FEEL FORD SHOULD HAVE FIXED THIS FOR FREE SINCE IT WAS OBVIOUSLY FIXED WITH A FAULTY PART 2 YEARS AGO OR IT WOULDNT HAVE HAPPENED. I HAVE CONTACTED THEM BUT HAVE NOT RECEIVED ANY HELP IN BEING REIMBURSED. I SEE ANOTHER RECALL HAPPENED THIS YEAR FOR THIS SAME THING BUT ONLY GOES BACK TO 2014 AND I HAVE A 2013.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT SHIFTED THE VEHICLE INTO REVERSE HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THE VEHICLE STARTED TO REVERSE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO STAMFORD LINCOLN (212 MAGEE AVE, STAMFORD, CT 06902), HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO RYE FORD (1151 BOSTON POST RD, RYE, NY 10580), WHERE THE MECHANIC WAS ALSO UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO STAMFORD LINCOLN AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE VEHICLE WAS TOWED TO BE REPAIRED. THE CONTACT WAS ALSO INFORMED THAT THE PLANETARY GEAR NEEDED TO BE REPLACED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

THE BATTERY DIES AFTER THE CAR IS OFF AND PARKED FOR 1-2 DAYS. I HAVE REPLACED THE BATTERY TWICE IN 2 YEARS AND HAVE THE SAME PROBLEM. IT IS A DEFECT WITH SYNC WITH MY FORD MODULE. ONCE DUE TO THIS THE CAR DIED WHILE DRIVING AND I AM AFRAID IT COULD HAPPEN AGAIN. MANY OTHER OWNERS HAVE THE VERY SAME PROBLEM AND FORD AND THE FORD DEALERSHIP PRETENDS THEY DO NOT KNOW WHAT I'M TALKING ABOUT AND ACT AS IF IT IS NOT A SAFETY ISSUE. THIS SHOULD BE A RECALL. I AM STILL MAKING PAYMENTS FOR THIS CAR AND I HAVE TO GET IT CHARGED EVERY DAY AND DUE TO THE PANDEMIC THIS HAS CAUSED EXTREME HARDSHIP, WHEN IT IS MORE IMPORTANT TO HAVE A RELIABLE CAR. I HAVE CHARGED THE BATTERY OVER 30 TIMES. THE CAR GOES DARK AND UNABLE TO OPEN THE CAR WITH THE REMOTE AND HAVE TO USE THE KEY UNDER THE DOOR HANDLE. PLEASE HELP, I DO NOT HAVE THE MONEY TO PAY FORD FOR A DEFECT THAT THEY CAUSED IN THE MODULE THAT DRAINS THE BATTERY. *JS

I PURCHASED MY 2013 FORD FUSION FROM FAMILY AUTO OF BEREA. MY TOTAL PURCHASE PRICE WAS OVER $13,000 WHICH I AGREED TO PAY IN WEEKLY INSTALLMENTS OF $115. THE ENGINE HAD APPROXIMATELY 130,000 MILES ON IT. I DECIDED ON THE FORD FUSION BASED ON YEARS OF WATCHING MY FATHER AND GRANDPARENTS REPEATEDLY BUY FORD VEHICLES. SOME BRAND NEW, SOME USED. THEY ALL GAVE POSITIVE FEEDBACK CONCERNING THEIR VEHICLES. THEY HIGHLY RECOMMENDED THAT I PURCHASE A FORD AS WELL. I TRUSTED THEM AND I TRUSTED FORD. AFTER ALL, FORD HAD BEEN MAKING QUALITY VEHICLES SINCE THE PRODUCTION OF THE T MODEL IN 1908. I WAS DRIVING MY 2013 FORD FUSION TRAVELING ON 385 SOUTH IN GREENVILLE, SC. I WAS GOING APPROXIMATELY 60 MILES AN HOUR IN THE FAR LEFT LANE WITH MY 6 YEAR OLD, SON AND 8 YEAR OLD, DAUGHTER IN THE BACK SEAT. WITHOUT WARNING, MY ENGINE STALLED. I WAS UNABLE TO MAINTAIN MY SPEED OR ACCELERATE. I PROCEEDED TO USE MY RIGHT TURN SIGNAL TO TRY TO GET TO THE EMERGENCY LANE. CARS WERE FLYING BY US SWITCHING LANES TO DODGE US. AT ANY MOMENT, ANOTHER VEHICLE COULD'VE COLLIDED WITH MY VEHICLE AND WOULD HAVE LIKELY ENDED WITH A FATALITY. I MANAGED TO MAKE IT SAFELY TO THE EMERGENCY LANE WHERE I CALLED ROADSIDE ASSISTANCE AND HAD MY CAR TOWED TO MY HOME. I NOTIFIED FAMILY AUTO OF BEREA AND THEY ARRANGED FOR AN INSPECTION OF MY VEHICLE WHICH ULTIMATELY REVEALED THAT MY ENGINE NEEDED REPLACEMENT. THE TOTAL AMOUNT FOR THE REPLACEMENT WOULD HAVE TOTALED OVER $2500 OUT OF POCKET BUT I HAD PURCHASED AN EXTENDED WARRANTY WITH THE DEALERSHIP. I MISSED 4 DAYS OF WORK DUE TO THEM HAVING TO REPLACE THE ENGINE IN ADDITION TO FEARING FOR MY CHILDREN'S SAFETY BC YOUR VEHICLE DIDN'T HOLD UP TO THE STANDARDS AND QUALITY I THOUGHT FORD WAS KNOWN FOR. *TR

I GO TO START MY CAR THIS MORNING TO GO TO WORK AND A STEERING ASSIST FAULT LIGHT COMES ON , CAN'T MOVE STEERING WHEEL AT ALL . I JUST DROVE IT 2 DAYS AGO . NO SIGNS OR ANY WARNINGS THAT ANYTHING HAD BEEN GOING WRONG. I SEE THERE ARE RECALLS ON THIS BUT NOT FOR MINE CAR ACCORDING TO THE VIN

MY CAR IDLES ROUGHLY, AND HAS STALLED WHILE DRIVING. IT HAS NO OUTSTANDING RECALLS, AND STILL HAPPENED. A FEW MONTHS AGO IT WAS HAPPENING, AND ON MY WAY TO A REPAIR SHOP, OVERHEATED, AND DID OVER $700 WORTH OF DAMAGE. NOW, A FEW MONTHS LATER, IT'S GOT A ROUGH IDLE AND STALLED ON ME YESTERDAY AS WELL. I WAS SLOWING DOWN TO TAKE AN EXIT, BUT TOOK THE EXIT WITH NO POWER. RESTARTED THE CAR AND WAS ABLE TO DRIVE IT HOME.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TOM WOOD FORD LOCATED AT (3130 E 96TH ST, INDIANAPOLIS, IN 46240) WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A MISFIRE ON CYLINDER NUMBER 3. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 80,000.*DT*JB

CHECK ENGINE LIGHT CAME ON AND CAR GAVE ME WARNING THAT COOLANT SYSTEM WAS OVERHEATING, THEN CAR STARTED TO AUTO SLOW DOWN UNTIL A COMPLETE STOP ON A PUBLIC ROADWAY. CHECK ENGINE CODE CAME BACK FOR CYLINDER MISFIRE. HAD SPARK PLUGS AND COIL CHANGED BY MECHANIC, AS WELL AS REFILLED ENGINE COOLANT. NEXT DAY, TURN CAR ON AND WHITE SMOKE BILLOWS OUT OF EXHAUST AND ENGINE SHUDDERS, THEN DIES, LEADING ME TO BELIEVE THERE IS A COOLANT LEAK IN THE CYLINDERS. TOOK IT BACK TO MECHANIC AND THEY SAID THEY COULD NOT FIND AN EXTERIOR COOLANT LEAK AFTER RUNNING TESTS. NEXT DAY, COOLANT LEVEL DROPS BELOW MINIMUM AFTER BEING FULL THE DAY BEFORE. AFTER DOING RESEARCH, THERE IS LIKELY AN INTERIOR ENGINE COOLANT LEAK.

WHILE DRIVING THE VEHICLE ON A MAIN CITY STREET (STRAIGHT AWAY) THE ELECTRONIC STABILITY SYSTEM LIGHTS CAME ON ALONG WITH THE ABS LIGHT AND THE VEHICLE PROCEEDED TO TRY AND STOP ON ITS OWN WITHOUT ME APPLYING PRESSURE TO THE BRAKES. IT HAS DONE THIS MULTIPLE TIMES AND I HAVE ALREADY CONTACTED THE NEAREST FORD DEALERSHIP. I HAVE 2 SMALL CHILDREN AND I AM IN FEAR OF DRIVING MY VEHICLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING WITH THE GEAR SHIFT LEVER IN THE DRIVE POSITION, THE GEAR SHIFT INDICATOR STARTED TO SHIFT BETWEEN GEARS. THE CONTACT PULLED OVER AND THE TRANSMISSION CEASED IN GEAR. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE AND THEN TO KINGS FORD LOCATED AT (9555 KINGS AUTO MALL RD, CINCINNATI, OH 45249 (855) 850-6175) WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

COOLANT LEAK FROM FREEZE OUT PLUG CAUSING CAR TO OVERHEAT FIRST ENGINE LIGHT FLASHED CAUSING A P0304 CODE THEN SMELLED COOLANT AND STARTED OVERHEATING

WHILE IN MOTION AND TRYING TO COME TO A STOP THE ABS LIGHT CAME ON AND BRAKES WENT COMPLETELY TO THE FLOOR AND BARELY STOPPED THE CAR. IT'S NOW STUCK THAT WAY. ABS LIGHTS ALWAYS ON AND BRAKES ARE SPONGY. ALSO FUEL PUMP WHINES LOUDLY WHILE CAR WAS DRIVING AND CAR DIES WHILE DRIVING DOWN THE ROAD AND NOW WON'T ACCELERATE GOING UPHILL. THIS HAS HAPPENED ON MANY OCCASIONS AND NOW IT STUCK HAVING NO POWER UPHILL OR WHEN TRYING TO ACCELERATE

AFTER NOT BEING STARTED FOR A WHILE, CAR WILL START TO SHUDDER, THEN WILL COMPLETELY SHUT OFF. WHEN YOU RESTART THE CAR IT WORKS. IT ONLY WORKS UNTIL YOU GET TO YOUR DESTINATION AND LET IT SIT FOR 15-20 MINS AND THEN YOU TRY TO START IT AGAIN AND IT DOES THE SAME THING. CAR WOULD DIE WHEN CAR IS STAIONARY AND WHILE IN MOTION. I HAD BATTERY CHECKED AND IT IS GOOD. HAD FUEL PRESSURE SENSOR ON THE RAIL CHANGED AND IT IS STILL DOING THE SAME THING. I SEARCHED ONLINE AND THERE HAVE BEEN MANY COMPLAINTS OF THE 2013 FORD FUSIONS HAVING THE SAME PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 10 TO 15 MPH THE RPM DROPPED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO PUT THE VEHICLE IN PARK AND RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED TO START AFTER REFUELING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED BUT WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL, DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO SLOW THE VEHICLE TO A STOP. THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TOWED TO BIRD KULTGEN FORD (1701 W LOOP 340, WACO, TX 76712) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE VACUUM PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, SEVERAL YEARS LATER WHILE DRIVING AT 75 MPH, THE FAILURE RECURRED. THE CONTACT ACTIVATED THE HAZZARD LIGHT WHILE HONKING THE HORN TO NOTIFY OTHER VEHICLE OWNERS OF AN ISSUE. THE CONTACT DROVE THE VEHICLE AROUND A HOSPITAL PARKING LOT UNTIL THE VEHICLE SLOWLY LOST MOTIVE POWER. THE VEHICLE TOWED BACK TO THE SAME DEALER WHERE THE VEHICLE WAS AGAIN DIAGNOSED WITH A DEFECTIVE VACUUM PUMP. THE VEHICLE WAS REPAIRED HOWEVER, UPON THE CONTACT TAKING POSSESSION OF THE VEHICLE, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

I WAS DRIVING DOWNHILL ON FREEWAY RUNNING APPROX 70 MPH WHEN THE STEERING WHEEL JUST WENT STIFF. POWER STEERING JUST SHUT OFF WITHOUT ANY WARNING. I MANAGED TO GET OFF AT THE FOLLOWING EXIT . THEN WHEN I CAME TO A FULL STOP I HAD TO FORCE THE STEERING TO TURN. THE WARNING LIGHT FOR STEERING PROBLEM CAME ON AFTER I SHUT OFF VEHICLE AND RESTARTED. I HAD THE CAR DIAGNOSED AND MECHANIC SAID THAT THE STEERING GEAR NEEDED TO BE REPLACED AND DAMAGES DID NOT LOOK LIKE IT WAS CAUSED BY NORMAL DRIVING. ESTIMATED COSTS 2500.00. I CHECKED THE RECENT RECALLS AND NHTSA CAMPAIGN NUMBER: 19V632000 IT FITS THE DESCRIPTION BUT FORD ADVISED THAT VIN# WAS NOT PART OF THE RECALL AND IT MOST OF VEHICLES WERE IN THE EAST COAST. I TOLD THEM THAT MY CAR CAME FROM THE EAST COAST (MN) .

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 40MPH THE VEHICLE RODE OVER BUMP IN THE ROADWAY, THE BRAKE PEDAL WAS DEPRESSED TO FAILED TO EFFECTIVELY STOP THE VEHICLE. THE CONTACT STATED THAT A LOW HYDRAULIC FLUID BRAKE FAILURE WARNING LIGHT WAS DISPLAYED. THE PARKING BRAKE WAS ACTIVATED AND THE CONTACT WAS ABLE TO SLOW THE VEHICLE. UPON INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE THAT THE HYDRAULIC BRAKE LINES FRACTURED AND LEAKED THE BRAKE FLUID FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO COUNTRY FORD LOCATED 95 GOODMAN ROAD EAST SOUTHAVEN, MS 38671, (662)-349-4300. THE CONTACT STATED THAT THE BRAKE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE LOW BEAM HEADLAMPS WERE EXTREMELY DIM WHICH CAUSED A DRIVING HAZZARD AT NIGHT. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED DURING THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 12V553000 (EXTERIOR LIGHTING). ADDITIONALLY, UPON START UP ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE SERVICE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURES BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

CONSTANTLY GETTING A MESSAGE ON DASH "POWER STEERING ASSIST FAULT". OCCASIONALLY A MESSAGE ABOUT TRANSMISSION COMES UP BUT TOO QUICK TO READ. SEE THAT FORD HAS DONE A RECALL ON BOTH OF THESE ITEMS BUT HAVEN'T ACTUALLY ISSUED IT YET. MY VIN IS NOT SHOWING AS ONE AFFECTED DESPITE GETTING THESE MESSAGES. I AM HEARING SOME SORT OF NOISE THAT WE CAN NOT IDENTIFY AND WORRY IT IS SOMETHING WITH EITHER ONE OF THESE ISSUES. HARD TO DESCRIBE THE NOISE BUT REPLACED BRAKES AND ROTORS THINKING IT COULD BE THAT BUT THE NOISE IS STILL THERE. WORRIED THIS COULD CAUSE A ACCIDENT. NOT SURE WHY FORD DOES A RECALL BUT DOESN'T SEND IT OUT WHEN IT IS A KNOWN PROBLEM. USUALLY HEAR THE NOISE WHILE SLOWING. MESSAGE ON DASH IS RANDOM BUT ALWAYS WHILE VEHICLE IS IN MOTION. DOESN'T STAY ON LONG AND HAPPENS AT LEAST 1-2 A WEEK. STARTED BACK IN DECEMBER 2019

2013 FORD FUSION. I WAS DRIVING DOWNHILL ON FREEWAY WHEN POWER STEERING JUST STIFFENED UP . I MANAGE TO GET OFF AT NEXT EXIT . AFTER I PARKED, SHUT OFF, THEN RESTARTED VEHICLE THE WARNING LIGHT CAME ON. I HAD IT CHECKED BY MECHANIC AND THEY SAID THE STEERING GEAR NEEDS TO BE REPLACED 2500.00 THIS PROBLEM IS EXACTLY WHAT THE CURRENT RECALL IS FOR BUT THEY SAID MY VIN # HAS NOT BEEN RECALLED. WHEN ARE THEY GOING TO INCLUDE THE VIN#'S THAT ARE ACTUALLY AFFECTED BY THIS PROBLEM THEY ARE RECALLING. MY CAR MATCHES THE EXACT INFORMATION OF THE VEHICLES THEY ARE RECALLING.

DRIVING AND DOOR SWUNG OPEN ON THE ONE EXPRESS WAY ALMOST KILLED ME IF I DIDN'T HAVE MY SEAT BELT ON.

RANDOMLY RECEIVING POWER STEERING ASSIST FAULT AND STEERING/CAR PULLS TO SIDE SOMETIMES WHEN GOING OVER BUMPS.

CHECK ENGINE LIGHT CAME ON. CODES INDICATED A TRANSMISSION CLUTCH ISSUE. ONLINE RESEARCHING REVEALED THIS TO BE A FREQUENT ISSUE WITH MT VEHICLE TYPE. PROBLEM CONSISTANTLY OCCURS WHEN TRANSMISSION KICKS INTO PASSING GEAR OR ON PROLONGED TRIPS (30 MINUTES TO AND 1 HOUR OF DRIVING TIME) USING CRUISE CONTROL. THIS BEGAN OCCURRING AROUND NOVEMBER 15TH AND STILL OCCURS IF I DRIVE MORE THAN 30 MINUTES. CHECK ENGINE LIGHT RESETS AFTER THE CAR SITS UNUSED FOR A DAY OR TWO.

2013 FORD FUSION. CONSUMER WRITES IN REGARDS TO SHIFT CABLE BUSHING SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS DUE TO THE RECALL. *JS

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING RACK. THE VEHICLE WAS TAKEN TO JACK DEMMER FORD, INC.37300 MICHIGAN AVE, WAYNE, MI 48184 WHERE IT WAS DIAGNOSED THAT THE WHOLE STEERING RACK NEEDED TO BE REPLACED DUE TO THE ELECTRIC STEERING RACK MOTOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V250000 (STEERING), 13V232000 (STEERING), NOR 19V632000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

FOR ABOUT A MONTH NOW MY COOLANT HAS BEEN DROPPING IN THE RESERVOIR ABOUT EVERY 2 WEEKS. I HAD THE OIL CHANGED TODAY AND ASKED THE DEALERSHIP TO CHECK AND SEE WHAT THE PROBLEM IS. THEY INFORMED ME IT WAS LEAKING AROUND THE THERMOSTAT HOUSING. THIS IS IN DIRECT RELATION TO THE RECALLS BUT OF COURSE THEY SAY MINE IS NOT PART OF THE RECALL. I WONDER WHAT FORD WILL THINK IF IT CATCHES FIRE AND I'M INJURED AND MY CHILDREN SUE THEM! PLEASE HELP I'M ON DISABILITY AND CAN'T AFFORD THE $450 THE DEALER WANTS TO FIX IT.

I PUT THE REAR DRIVER SIDE REAR SEATS DOWN (THE 60 OF THE 60/40 REAR SEATS) AND THE SEAT WILL NOT COME BACK UP. THE MIDDLE SEATBELT IS LOCKED IN POSITION MAKING PUTTING THE SEAT UP IMPOSSIBLE. THE VEHICLE WAS STATIONARY ON A LEVEL SURFACE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE CHECK ENGINE WARNING INDICATOR FLASHED INTERMITTENTLY, THEN THE VEHICLE VIBRATED ABNORMALLY AND STALLED. THE VEHICLE WAS TAKEN TO FORD LINCOLN QUEENS SERVICE, 92-12 173RD ST, JAMAICA, JAMAICA, NY 11435, WHERE IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE FAILURE WAS CAUSED BY COOLANT LEAKING IN TO THE ENGINE WHICH CAUSED THE ENGINE BLOCK TO FRACTURE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED BY THE SAME DEALER FORD LINCOLN QUEENS SERVICE, 92-12 173RD ST, JAMAICA, JAMAICA, NY 11435, UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING 40 MPH, THERE WAS AN ODOR OF BURNING WIRES THAT WAS EMITTED THROUGH THE VEHICLE VENT. THE DRIVER COASTED TO THE SIDE OF THE ROAD, POP THE VEHICLE HOOD AND NOTICED SMOKE AND FLAME WAS COMING FROM THE ENGINE COMPARTMENT. A PERSON CAME AND EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT ALSO EXTINGUISHED THE FIRE AND FILE A REPORT. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TOW YARD AND THEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED AND INFORMED THE CONTACT THAT THE WATER PUMP, THE HEADS CRACK DUE TO THE EXTREME HEAT THAT SPILL OUT OIL WHICH CAUSE THE FIRE. THE WATER PUMP THE PULLEY AND HEADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

THE STEERING WHEEL IS GETTING STUCK IT FEELSLIKE WHICH MADE ME RIN OFF ROAD I ALSO HAD TO CUT SEAT BELT ON BACK SEAT CAUSE IT WOULDNT RAISE UP. ALSO FUEL PUMP IS GOING OUT AND THIS IS NOT RIGHT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE THE MESSAGE 'STEERING ASSIST FAILURE' HAD DISPLAYED AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000.

I HAVE HAD 2 DOOR LATCH FAILURES ON MY VEHICLE WITHIN 7 MONTHS OF EACH OTHER. THE FIRST ONE WAS MY DRIVER DOOR, 2ND FAILURE WAS MY REAR PASSENGER DOOR. I CONTACTED FORD MOTOR CORPORATION, AND THEY ADVISED ME THESE WERE SUPPOSEDLY ALREADY FIXED UNDER THE RECALL THAT THE VEHICLE PREVIOUS HAD. THE FIRST DOOR LATCH FAILED ON 07/06/2019, THE 2ND FAILURE HAPPENED ON 1/19/2020. THE FAILURE HAS CAUSED THE DOORS OPEN AND NOT LATCH CLOSE EVEN WHEN THE VEHICLE IS IN MOTION. I HAVE HAD TO PAY FOR BOTH OF THESE REPAIRS OUT OF POCKET WHEN IT IS CLEARLY A SAFETY ISSUE. MY REAR PASSENGER DOOR IS RARELY USED, I DO NOT HAVE CHILDREN AND I DO NOT OPEN THAT DOOR OFTEN. MY DRIVER DOOR OPENED ON ME WHEN I WAS GOING AROUND A CORNER AT 45 MPH, AND THE REAR PASSENGER DOOR OPENED ON ME AS I WAS PARKING IN A SPOT GOING ABOUT 3 MPH. FORD ADVISED ME THEY WILL LOOK INTO THIS - BUT THIS CAUSES UNEXPECTED FINANCIAL STRAINS FOR THE REPAIRS, AND MAKES ME CONCERNED ABOUT THE OTHER 2 DOORS IN MY VEHICLE THAT ARE NOT RECENTLY REPAIRED.*DT *DL

WHILE DRIVING AND SOMETIMES WHEN THE VEHICLE IS CHANGING GEARS IT SHIFTS EXTREMELY HARD. HAS DONE THIS SINCE THAT CAR WAS BOUGHT. BROUGHT TO THE ATTENTION OF THE FORD DEALERSHIP WHERE IT WAS PURCHASED BUT THEY SAY NOTHING IS WRONG EVEN ONCE TRANSMISSION REPAIRS HAD TO BE DONE BECAUSE OF THE ISSUE THEY STILL CLAIM NO FAULT.

WHILE TURNING ONTO MY STREET, TO GO HOME, THE STEERING WHEEL LOCKED UP AND A MESSAGE POPPED UP SAYING STEERING POWER ASSIST FAULT.

I TRY MAKE THIS COMPLAINT TWICE NOW AN GIVES A ERROR THIS IS SERIOUS MY CAR IS BEING STALLED ON HIGHWAY DUE TO PURGE VALVE AN TODAY THE CAR IS MAKING A NOISE FROM THE GAS TANK FROM WHAT I'M TOLD MY CAR TURNED OFF BECAUSE OF THIS PURGE VALVE ME AN MY KIDS COULD HAVE BEEN HURT I'M NOT THE ONLY ONE WHO THINKS THIS SHOULD HAVE BEEN INVESTIGATED ALONG TIME AGO PEOPLE HAVE MADE COMPLAINTS ONLINE ABOUT THE SAME ISSUE I'M HAVING !! I JUST REPLACED MY FUEL PUMP AT DELEARSHIP NOT LONG AGO NOW THIS ISSUE ! DO HAVE VIDEO OF THE CAR MAKING THIS NOISE FROM GAS TANK AN ALSOCAR IS RELEASING A STRONG FUME SMELL

THE POWER STEERING SYSTEM WENT OUT DUE TO A MANUFACTURER DEFECT IN THE RACK AND PINON ELECTRICAL BOARD. THIS WAS NOT DUE TO WEAR AND TEAR ON THE CAR, BUT INSTEAD DUE TO POOR MANUFACTURING OF THE PART. THE RACK AND PINON ELECTRIC BOARD SHOULD NEVER FAIL, AND IS VERY DANGEROUS. THE POWER STEERING SYSTEM WENT OUT TWICE, ONCE WHILE DRIVING ON THE ROAD DURING A SNOWSTORM AND ANOTHER WHILE PARKED IN THE DRIVEWAY. VERY UNSAFE TO HAVE THIS HAPPEN WHILE DRIVING AS THE STEERING WHEEL IS IMPOSSIBLE TO TURN.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE ENGINE REVVED WITH THE SEE MANUAL WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD AND TURN THE VEHICLE OFF. THE VEHICLE WAS RESTARTED AND IT RESUMED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (CAMACHO MITSUBISHI 401 AUTO VISTA DR, PALMDALE, CA 93551 (661) 344-1000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CONTACT NHTSA TO PLACE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 98,069.

THE VEHICLE WAS IN MOTION ON THE STREETS WHEN WE LOST STEERING POWER.

CODE P0087 FUELRAIL/SYSTEM PRESSURE TOO LOW

MY 2013 FORD FUSION HAS AN EPAS STEERING SYSTEM. GIRLFRIENDS TOOK THE CAR TO WISCONSIN OVER THE WEEKEND BEFORE THE BLIZZARD AND NOTICED THE STEERING GOT A LITTLE TIGHT. NEXT DAY AFTER AN OIL CHANGE WAS DONE AND THE VEHICLE WAS BACK IN HER PARENTS DRIVEWAY SHE WENT OUTSIDE TO GO PICK UP OUR DAUGHTER AND THE POWER STEERING COMPLETELY WENT OUT. SHE WAS NOT DRIVING AT THE TIME OF THE INCIDENT BUT THERE WERE NO WARNING OF POWER STEERING NOT WORKING WHEN THIS HAPPENED. VEHICLE BECAME VERY HARD TO STEER AND SHE WAS NOT COMFORTABLE DRIVING IT HOME. 4.5 HOURS AWAY. I LEFT SATURDAY NIGHT AT 9PM AND GOT TO WISCONSIN AROUND 1-2AM SWITCHED OUT VEHICLES WITH HER AND DROVE MY FORD BACK TO FARGO RETURNING AT 9:45AM SUNDAY MORNING. TWO WARNING LIGHTS ARE ON ABOUT THE POWER STEERING SYSTEM AND ALONG THE DRIVE I NOTICED THAT ITS NOT JUST HARD TO STEER THE VEHICLE BUT IT ALSO LIKES TO STEER ITSELF A LITTLE LEFT AND RIGHT AT RANDOM TIMES.

MY 2013 FORD FUSION POWER STEERING FAILED, GET POWER ASSIST FAILURE MESSAGE AS WELL AS LANE ASSIST FAILURE MESSAGE VERY DANGEROUS

TRANSMISSION STARTED SLIPPING REALLY BAD EVEN DOWN SHIFTING SO HARD FELT LIKE U HIT SOMETHING LUCKILY I HAD AN EXTENDED WARRANTY SO IT SHOULD BE COVERED. IT'S BEEN 11 DAYS I STILL HAVEN'T GOTTEN MY CAR BACK. LOOKED ONLINE SEEMS LIKE A LOT OF PEOPLE HAVE THIS SAME PROBLEM. I THINK FORD SHOULD BE INVESTIGATED FOR ANOTHER POTENTIAL FAULTY TRANSMISSION

POWER STEERING GAVE OUT. I WAS DRIVING IN A RURAL AREA AND THE CAR BECAME EXTREMELY HARD TO TURN, AND UPON STARTING THE VEHICLE, VERY VERY TIGHT STEERING WHEEL

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FORD OF COLUMBIA (115 S JAMES CAMPBELL BLVD, COLUMBIA, TN 38401) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). AFTER THE REPAIR, THE VEHICLE WOULD RANDOMLY SHUT OFF WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INDICATED THAT, DUE TO THE RECALL REMEDY, THE ENGINE WOULD AUTOMATICALLY SHUT OFF WHEN OVERHEATING. THE CONTACT WAS ALSO INFORMED THAT DUE TO THE OVERHEATING, THE ENGINE CRACKED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-25222543, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 146,000.

****NOTE - NEED MORE INFORMATION. EMAIL NOT VALID**** TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING, THE VEHICLE HESITATED UPON ACCELERATION. ADDITIONALLY, WHILE IN REVERSE, THE VEHICLE MOVED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUTONATION FORD UNION CITY (4355 JONESBORO RD, UNION CITY, GA 30291, (770) 674-6075) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNKNOWN.

WAS DRIVING DOWN THE HIGHWAY COOLANT OVER HEATING LIGHT CAME ON THEN I STARTED TO LOSE POWER AS IF HAD NO GAS. HAD TO PULL OVER TO THE SHOULDER

THE LOCK ON THE PASSENGER SIDE FRONT DOOR BROKE AND THE DOOR WOULD NOT SHUT. THE VEHICLE WAS STOPPED IN THE DRIVEWAY. THE PASSENGER GOT OUT AND WENT TO SHUT THE DOOR, BUT IT WOULD NOT SHUT.

ADVANCE TRACK, ABS, TRACTION CONTROL, BLINDSPOT, ALL LIGHT UP ON DISPLAY. WHEN ACCELERATING CAR IT MAKES A STALLING JERKING MOTION. FREQUENTLY WHEN APPLYING THE BRAKES IT'S JUMPING FORWARD AND MAKING LOUD NOISES. ALSO WHEN RELEASING BREAKS, IT MAKES A SPRING LIKE NOISE. THE POWER STEERING LIGHT COMES ON AND ALL OF A SUDDEN BECOMES VERY DIFFICULT TO STEER WHICH IS A MAJOR SAFETY CONCERN.

THE ANTIFREEZE STARTED LEAKING....THEN IT ALL FLUSHED DOWN...I SEE THERE US A RECALL FOR THIS PROBLEM...MY CAR SHOULD BE ON THE RECALL LIST....I ONLY NOTICED WHEN CAR WAS PARKED

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE SHIFTER WOULD MOVE; HOWEVER, THE GEAR WOULD NOT CHANGE. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE BUSHING WAS MISSING. THE CONTACT TEMPORARILY REPLACED THE BUSHING WITH AN AFTERMARKET PART. THE CONTACT TOOK THE VEHICLE TO AL PAKER FORD WEST PALM BEACH (LOCATED AT 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409, 561-689-6550) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT COULD NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 169,823.

TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. AFTER AN ALIGNMENT WAS PERFORMED ON THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE SHOOK WHILE DRIVING VARIOUS SPEEDS. WHEN THE CONTACT SLOWED DOWN, HE HEARD A LOUD HUMMING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BARTOW FORD (LOCATED AT 2800 US-98, BARTOW, FL 33830, (800) 301-8570) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 112,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SLIPPED AND JERKED WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO A LOCAL DEALER. THE CONTACT CALLED BELL FORD (2401 W BELL RD, PHOENIX, AZ 85023, (602) 457-2144), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS INVALID.

CAR STALLS AT AFTER STOPPING AT RED LIGHTS AND SOME TIMES AFTER IT BEEN SHUT AND RESTARTED FOR NO REASON. THE LOCAL FORD DEALERSHIP HAS HAD IT FOR 3-4 DAYS AND CAN'T FIGURE OUT WHAT IS GOING ON. NO CODES ARE BEING GIVING FROM THE CAR. AND THIS HAS HAPPENED MULTIPLE TIMES. THIS IS MY DAUGHTERS CAR AND THIS ISSUE HAS ALMOST CAUSED HER TO BE IN AN CRASH DUE TO IT STALLING AT AN INTERSECTION!

I WAS DRIVING ON A BUSY STREET AND THE POWER STEERING QUIT WORKING WHILE MANEUVERING AROUND SOME OTHER DRIVER, AND I ALMOST GOT INTO AN ACCIDENT. IT IS VERY HARD TO STEER NOW, I HAVE CHECKED THE FUSES AND HEARD THAT FORD'S POWER STEERING ASSIST IS NOTORIOUS FOR FAILING.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT LOW SPEEDS AND MAKING TURNS, THE VEHICLE STALLED SEVERAL TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROUSH FORD (5575 KEIM CIR, COLUMBUS, OH 43228, (888) 380-0264), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 74,075.

ON 02DEC2019 WHILE DRIVING DURING A LIGHT SNOW, WIPERS ON A 2013 FUSION SE AT 43,595 MILES FAILED TO OPERATE, LH WIPER STAYED VERTICAL, RH WIPER RETURNED TO PARK IN HORIZONTAL POSITION. VEHICLE WAS TAKEN TO JAMES FORD IN WILLIAMSON NY WHERE THE PROBLEM WAS DIAGNOSED AS LH WIPER MOTOR FAILURE. REPAIRS WERE MADE AT A COST OF $550.93.

FIRST TIME PROBLEM OCCURRED WAS IN A PARKING LOT. ABLE TO REVERSE. AS SOON AS VEHICLE WAS PUT INTO DRIVE ENGINE SHUT OFF WITH NO WARNING. ALL ELECTRICAL SYSTEMS WORKED. THIS HAPPENED 2 TIMES IN A PARKING LOT AND A SIMILAR SITUATION HAPPENED WHILE DRIVING ON THE HIGHWAY. NO WARNING LIGHTS CODES OR ANY WARNING BEFORE VEHICLE SHUTTING OFF. WHEN VEHICLE SHUTS OFF ONLY REAL SIGN IS LOSS OF ACCELERATION

I WAS IN REVERSE PULLING OUT OF A PARKING SPOT I WAS IN THE MIDDLE OF A ROADWAY WHEN MY CAR WOULD NOT MOVE ANYMORE. THE GEAR SHIFT HAD DETACHED FROM THE TRANSMISSION. I WAS LUCKY THERE WAS A TOW TRUCK MECHANIC WHO WAS ABLE TO RECONNECT IT AND MOVE MY CAR TO SAFETY. IT HAS DONE THIS A COUPLE MORE TIMES SINCE BUT IT IS NOW NO LONGER DRIVEABLE. IN REGARDS TO THE FUEL THE CAR MAKES A RUMBLING NOISE FROM THE GAS LINE, AND MAKES THE CAR FILL WITH THE SMELL OF FUEL. WHEN I PUT THE GAS NOZZLE INTO THE CAR A BUBBLE SOUND AND AIR PIERCES OUT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 65 MPH ON THE HIGHWAY, THE ENGINE SHUT OFF. THE CONTACT WAS ABLE TO GLIDE THE VEHICLE TO THE SIDE OF THE ROAD AND ACTIVATED THE HAZARD LIGHTS. WHEN THE CONTACT REMOVED AND RE-ATTACHED THE BATTERY CABLE, THE VEHICLE WAS FINALLY ABLE TO RESTART. THE MANUFACTURER STATED THAT THE VEHICLE HAD TOO MANY MILES TO COVER THE REPAIRS BY WARRANTY AND THERE WERE NO RECALLS. THE DEALER HAD NOT BEEN CONTACTED. THE CONTACT FELT THAT THE MANUFACTURER WAS STONEWALLING AFTER FINDING NUMEROUS ONLINE COMPLAINTS. THE FAILURE MILEAGE WAS 75,000.

POWER STEERING FAILURE WARNING CAME ON AND LOST POWER STEERING. CAR WAS STATIONARY WHEN THE WARNING CAME ON.

THE CAR STALLED WHILE DRIVING AT HIGHWAY SPEEDS WITHOUT ENOUGH WARNING OR TIME THAT WOULD NORMALLY BE REQUIRED TO BRING IT TO A SAFE STOP. LUCKILY I MANAGED TO AVOID A CATASTROPHE ON THIS OCCASION. SUBSEQUENTLY, WHILE I WAS WAITING FOR A TOW, I MANAGED TO GET THE ENGINE STARTED. BUT THE STALL REOCCURED A FEW MINUTES LATER (THIS TIME I WAS WISER AND HAD MOVED OVER TO SURFACE STREETS). THIS ON-OFF PATTERN WOULD REPEAT ITSELF SEVERAL TIMES. I NEVER DROVE IT ON THE HIGHWAY AGAIN, AFTER THE FIRST OCCURRENCE. FOR THE SAKE OF SAFETY, I HAD IT TOWED TO THE DEALERSHIP FOR DIAGNOSIS.

THE POWER STEERING LIGHT WAS COMING ON AND THEN GOING OFF WITHIN SECONDS ON THE EVENING OF 11-15-19 AND THE MORNING OF 11-16-19 WE GET IN THE CAR TO START OUR DAY AND THE STEERING WHEEL IS COMPLETELY LOCKED UP. WE HAD THE CAR TOWED TO THE DEALERSHIP AND WAS TOLD THAT THE STEERING GEAR HAS FAILED AND NEEDS TO BE COMPLETELY REPLACED. I AUTHORIZED THE WORK TO BE DONE AND IT WAS COMPLETED ON 11-19-19 BUT MY PROBLEM IS THERE IS A RECALL ON THIS ISSUE IN ALL STATES THAT GET SNOW AND ICE BECAUSE THE PROBLEM IS CAUSED BY THE SALT USED TO TREAT THE ROADS BUT FOR SOME REASON THE STATE OF VIRGINIA IS NOT LISTED. WE HAVE ALSO SEEN THIS LIGHT FLASH ON AND BACK OFF THIS MORNING 11-29-19 AND THIS IS AFTER WE HAVE PAID $2133.48 FOR THE REPAIR OF THIS PROBLEM, SO THE REPLACEMENT WAS DONE WRONG OR THE PARTS ARE NOT GOOD THIS IS A VERY SCARY SITUATION AT ANYTIME BUT MORE SO NOW THAT WE ARE GOING INTO THE WINTER SEASON.

RECENTLY, I HAVE BEEN HAVING ISSUES WITH MY ELECTRICAL SYSTEM/ACCELERATION. I HAVE A HARD TIME GETTING MY MAX A/C LIGHT TO STAY ON AND SOMETIMES MY RADIO DISPLAY IS DELAYED OF COMING ON. ALSO, SOMETIMES WHEN I START MY CAR, THE DINGING SOUNDS DISTORTED LIKE MY BATTERY IS ABOUT TO DIE AND I HAVE A HARD TIME STARTING THE CAR. I STARTED TO THINK MY BATTERY WAS GOING BAD BUT THEN ONE DAY I WAS DRIVING DOWN THE ROAD (IN MOTION), MY CAR WAS STILL RUNNING AND NO WARNING LIGHTS DISPLAYED, BUT I LOST ALL ACCELERATION. I HAD TO LIMP MY CAR TO THE NEAREST PARKING LOT AS I COULD NOT GET ANY GAS POWER. I TURNED MY CAR OFF AND IMMEDIATELY TURNED IT BACK ON AND IT WORKED JUST FINE. THEN A COUPLE WEEKS LATER IT DID THE SAME THING. I AGAIN HAD TO SHUT IT OFF, RESTART, AND IT WORKED FINE. I HAVE NOT HAD THAT ISSUE SINCE THEN BUT IT IS STILL WORRISOME. LUCKILY I WAS NOT PUT IN DANGER ESPECIALLY SINCE MY 6 YO SON WAS WITH ME. I WOULD HATE TO THINK OF THE OUTCOME IF THIS HAPPENED ON THE INTERSTATE OR SOMEWHERE WHEN I COULD NOT EASILY PULL OVER TO THE SIDE OF THE ROAD. IS THERE A RECALL ON THIS?

"STEERING ASSIST FAULT SERVICE REQUIRED" I HAVE A 2013 FORD FUSION AND THIS LIGHT CAME ON. I HAVE LOST ANY AND ALL POWER TO MY STEERING. I CAN STILL DRIVE IT, BUT IT IS VERY HARD TO TURN THE WHEEL IN ANY DIRECTION UNLESS I GIVE IT GAS. I CALLED FORD TO SEE IF THIS WAS UNDER WARRANTY, BUT THEY TOLD ME THAT THEY NEEDED TO LOOK AT IT BEFORE THEY CAN TELL IF THERE WERE ANY RECALLS. THEY ALSO CHARGED ME $150 AND THEN PROCEEDED TO TELL ME THAT IT NEEDED $4396. HALF OF THAT AMOUNT WAS TO REPLACE THE RACK & PINION. THEY NEVER EVEN TOLD ME IF THERE WERE OTHER RECALLS. AFTER DOING EXTENSIVE RESEARCH ON THE INTERNET, I HAVE SEEN MANY COMPLAINTS ABOUT THE "STEERING ASSIST FAULT". I AM 20 YEARS OLD AND I AM IN THE NAVY STATIONED IN NORFOLK, VA. I BOUGHT THE CAR IN MICHIGAN SO IT HAS SEEN WINTERS AND SALT FROM THE ROADS. IS THE FORD DEALERSHIP THAT I TOOK MY CAR TO TRYING TO GET OUT OF TAKING CARE OF THE RECALL? I CALLED MY MOTHER IN LAWS MECHANIC AND HE TOLD ME THAT HE COULD GET ALL THE PARTS FOR ME HIMSELF FOR LESS THEN $800. BUT I HAVE A $4300 BILL?? I AM ON MILITARY PAY, I DON'T HAVE THAT KIND OF MONEY!

WHILE DRIVING AT 30 MPH LIGHT CAME ON THAT ENGINE COOLANT IS OVERTEMPERTURE. HAD TO SHUT DOWN THE CAR AS I WAS LOOSING POWER. CONTACTED FORD AND TOLD THEM THAT EXACTLY WHAT IS IN THE 2012 RECALL OF THE ENGINE OVERHEATING IS WHAT HAPPENED TO ME. THEY SAID AT THIS TIME THERE IS NOTHING THEY CAN DO.

2013 FORD FUSION BEGAN LEAKING COOLANT & EVENTUALLY OVERHEATED! OWNER HAD TO REPAIR HOSES & SPARK PLUGS.

THIS VEHICLE WAS BROUGHT TO BRONDES FORD IN MAUMEE OHIO SEVERAL TIMES TO REPORT THE COOLANT LEVEL DROPPING. DEALER COULD NEVER FIND ANYTHING WRONG. ON 5/9/17 VEHICLE WENT IN FOR AN OIL CHANGE AND DEALER MARKED COOLANT LEVEL WAS FINE, DID NOT ADD ANY. BROUGHT VEHICLE BACK ON 5/13/17 REPORTING COOLANT LOW. BACK IN 11/6/17 FOR LOW COOLANT. DEALER FOUND NOTHING WRONG AND TOPPED OFF. 2/9/18 - DEALER PERFORMS RECALL 17S09 VEHICLE BROUGHT BACK AGAIN AS COOLANT IS DROPPING. - DEALER FINDS SMALL LEAK IN O-RING AND REPAIRS. 11/24/19 - I OPEN THE HOOD TO FIND THE COOLANT BOTTLE COMPLETELY EMPTY WITH NO WARNING MESSAGE, CHECK ENGINE LIGHT, NOTHING. THIS WAS THE WHOLE PURPOSE OF THIS RECALL TO PREVENT OVERHEATING AND FIRES WHICH IS SHOWN AS COMPLETELY INEFFECTIVE ON THIS VEHICLE. I REQUEST INTERVENTION BY NHTSA AS THE FIX PROPSED BY THIS RECALL IS SHOWN AS NOT WORKING.*DT THE CONSUMER STATED THE DEALER FOUND THAT THE LOW COOLANT AND THE CHECK ENGINE MESSAGE WERE TURNED OFF. THE WERE UNAWARE OF WHY OR HOW THE MESSAGES WERE TURNED OFF.*JS

THE ENGINE STALLED COUPLE TIMES UNDER LOW SPEED IN THE PARKING LOT. HAPPENS EACH TIME AFTER ENGINES STARTS FOR 5 TO 10 MIN. STALLS ONLY UNDER LOW SPEED. HAVE NO RECALLS. SAW FORUMS ONLINE THAT MANY PEOPLE COMPLAINING ABOUT THIS ISSUE WHEN THE VEHICLE HITS AROUND 5 YEARS. ONE OF THEM EVEN GOT T BONED IN THE PARKING LOT. WENT TO DEALERSHIP TO TROUBLESHOOT MANY TIMES. AS IT TURNS OUT, LIKE ALL THE PEOPLE IN ONLINE FORUM, THE LOW FUEL PRESSURE SENSOR WAS FAULTY. CAUSING THE ENGINE COMPUTER TO SHUT OFF THE ENGINE. CHANGED THE THROTTLE BODY BEFORE FINDING THE LOW FUEL SENSOR ISSUE. COST A LOT OF MONEY TO TROUBLE SHOOT POWER TRAIN ISSUE. NOT COVERED UNDER WARRANTY. VERY DISAPPOINTED.

WAS TOLD THAT I NEEDED TO REPLACE MY LUG NUTS BECAUSE OF SWELLING. MY TIRES HAVE NOT BEEN ROTATED BECAUSE FORD CLAIMS THEY CANNOT GET THE NUTS OFF. WAS TOLD TO GO BUY FROM PEP BOYS. THEY DO NOT HAVE THE NUTS FOR MY VEHICLE. IF FORD KNEW ABOUT THIS DEFECT WHY AREN'T THEY DOING SOMETHING ABOUT THIS. WHY DOES THE CONSUMER HAVE TO GO SEARCHING FOR REPLACEMENTS. MY CAR ONLY HAS 30,000 MILES THIS SHOULD NOT BE HAPPENING AND IS UNSAFE. I WAS TOLD I COULD BUY NEW RIMS AND I WOULDN'T HAVE THAT PROBLEM ANYMORE. FORD SHOULD BE REPLACING THESE NUTS FOR THEIR CUSTOMERS. NOT LIKE IT'S OUR FAULT THIS HAS HAPPENED. HELP!

THE VEHICLE DISPLAYED A WARNING MESSAGE "STEERING LOSS STOP SAFETY". THE STEERING WAS NOT WORKING AT THE TIME AND I DIDN'T KNOW WHAT DO. THE STEERING WHEEL IS VERY HARD TO TURN IT AROUND. IT IS VERY DANGEROUS TO DRIVE.

STARTED MY CAR (2013 FORD FUSION 37,691 MILES) YESTERDAY MORNING AND HAD A "POWER STEERING ASSIST FAULT" MESSAGE ON MY DISPLAY. . POWER STEERING WAS COMPLETELY GONE. LUCKILY I WAS STILL IN MY DRIVEWAY AND NOT ON THE ROAD WHEN THIS HAPPENED. I'VE HAD NO PROBLEMS PREVIOUSLY WITH POWER STEERING. APPARENTLY THERE WAS A RECALL ON 2013 FUSIONS FOR POWER STEERING FAILURES. I CALLED FORD AND THEY TOLD ME THAT RECALL WAS VIN SPECIFIC, AND MY VEHICLE WAS NOT AFFECTED. I FOUND A LOT OF COMPLAINTS ONLINE ABOUT THIS SAME ISSUE ON LOW MILEAGE 2013 FUSIONS THAT WERE NOT COVERED BY THE RECALL. OBVIOUSLY THEY DID NOT IDENTIFY ALL OF THE AFFECTED VEHICLES.

CYLINDER HEAD LEAKED OIL CAUSE FIRE

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE OVERHEATED AND WAS TOWED TO FOX FORD LINCOLN (2501 N ELSTON AVE, CHICAGO, IL 6047, (773) 687-7800). THE VEHICLE WAS DIAGNOSED, BUT THE RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS24812891. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

THIS IS A FOLLOW-UP TO A PREVIOUS COMPLAINT I MADE IN 2017. THIS IS IN RESPONSE TO THE NEW STEERING GEAR RECALL. I PREVIOUSLY PAID FOR THIS REPAIR IN 2017 ON A 2 YEAR OLD CAR. THE NHTSA NUMBER IS 19V632000. FORD IS DENYING THAT MY CAR IS PART OF THE LATEST RECALL AND CANNOT TELL ME WHY. I BELIEVE FORD IS KNOWINGLY EXCLUDING CARS FROM THE RECALL THAT PREVIOUSLY PAID FOR THE ISSUE BECAUSE THEY DON'T WANT TO REIMBURSE THE HIGH DOLLAR AMOUNTS. I AM ON THE HOOK FOR $1700.00+ REPAIR AND 100% BELIEVE MY CAR SHOULD BE IN THIS NEWEST RECALL. I READ ALL THE DOCUMENTS AND MY CAR MATCHES THE MODEL, YEAR, BUILD DATES, AND SITE BUILD LOCATION. IT ALSO IS REGISTERED IN ONE OF THE HIGH CORROSION STATES LISTED IN THE RECALL. NO ONE CAN TELL ME WHY MY CAR IS EXCLUDED EVEN THOUGH IT MATCHES 100% TO THE AFFECTED VEHICLE DESCRIPTION IN THE RECALL. I KNOW I AM BEING TREATED UNFAIRLY AS MY CAR SHOULD BE INCLUDED AND ISN'T. NO ONE AT FORD CAN TELL ME WHY.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING IN INCLEMENT WEATHER, THE CLIMATE CONTROL AND WINDSHIELD DEFROSTER BECAME INOPERABLE. THE FAILURE ALSO CAUSED THE WINDOWS TO BECOME INOPERABLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GENGRAS FORD (225 NEW BRITAIN AVE, PLAINVILLE, CT 06062, (860)793-8885) WAS CONTACTED VIA PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION ENERGI. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V592000 (EQUIPMENT). THE CONTACT STATED THAT THE CORD WAS SMOKING AND OVERHEATED WHILE PLUGGED INTO THE WALL OUTLET. THE CORD WAS REPLACED TWICE. SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907, (831) 444-4444) WAS CALLED AND STATED THAT THE VEHICLE DID NOT HAVE THE ORIGINAL PART FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK, VIBRATED, AND THE RPMS INCREASED WHEN THE TRANSMISSION SWITCHED FROM SECOND TO THIRD GEAR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. SHEEHY FORD LINCOLN OF GAITHERSBURG (901 NORTH FREDERICK AVE, GAITHERSBURG, MD) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 28,350.

STEERIN FAILED: WHEN DRIVING STREERING WHEN OUT NO POWER STEERING COST TO REPLACE RACK AND PIOION $3100.00. THIS CAR IS VERY UNSAFE WITH THIS PROBLEM MY SON WAS LUCKY HE WAS GOING SLOW WHEN THIS HAPPENED.

THE GEAR SHIFT ON THE VEHICLE HAS BROKEN TWICE I'VE HAD IT TEMPORARILY FIXED TO HOLD IT OVER. BUT IT'S DANGEROUS FOR IS SAYING THEY DON'T HAVE A RECALL ON MY MODEL BUT THE RECALL THEY HAVE ON THE GEAR SHIFTS FITS EXACTLY WHAT I'M GOING THRU.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, "ADD ENGINE COOLANT" DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO ITS DESTINATION AND PARKED FOR EIGHT HOURS. WHEN THE VEHICLE WAS RESTARTED, "ENGINE TEMPERATURE, OVERHEATED" WAS DISPLAYED. THE CONTACT STOPPED ON THE SIDE OF THE ROAD, CHECKED THE RESERVOIRS, AND ADDED COOLANT. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING COOLANT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING, THE CONTACT NOTICED SMOKE UNDER THE HOOD, WHICH STARTED OUT LIGHT COLORED AND THEN BECAME VERY DARK. THE CONTACT NOTICED FLAMES UNDER THE HOOD AND QUICKLY COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE AS IT BURST INTO FLAMES AND BURNED TO THE GROUND. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS STILL AT THE SCENE. THE CONTACT CALLED WORLD FORD PENSACOLA (6397 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 476-9050) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT AN APPOINTMENT WOULD BE SCHEDULED AND THEY WOULD CALL HER BACK; HOWEVER, THEY NEVER DID. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS24690899. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 60 MPH, THE STEERING WHEEL FAILED TO MOVE AND AN ABNORMAL BEEPING NOISE WAS HEARD. ALSO, THE POWER ASSIST FAILURE MESSAGE WAS DISPLAYED. THE CONTACT CALLED AN UNKNOWN DEALER AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE POWER STEERING. THE FAILURE MILEAGE WAS 138,088.

I WAS MERGING ON TO THE INTERSTATE AT HIGHWAY SPEEDS WHEN I GOT A CHIME AND ALERT ON MY DASH BOARD STATING "POWER STEERING ASSIST FAILURE". WHEN THIS HAPPENED, MY POWER STEERING FAILED AND IT WAS NEAR IMPOSSIBLE TO TURN MY VEHICLE. I MANAGED TO FIGHT MY VEHICLE OFF OF THE HIGHWAY ONTO THE SHOULDER. UPON RESTARTING MY VEHICLE THE MESSAGE WENT AWAY AND I REGAINED POWER STEERING. AFTER RESEARCHING, THERE IS A RECALL OUT FOR THIS POWER STEERING ISSUE, ON THE EXACT SAME YEAR MAKE AND MODEL OF MY VEHICLE, HOWEVER FORD IS TRYING TO CLAIM MY VEHICLE ISN'T COVERED BY IT. IT IS OBVIOUS THEY HAVE MISSED MY VIN NUMBER ALONG WITH MANY OTHERS, AS THIS IS NOT A COINCIDENCE. THIS IS DANGEROUS, AND COULD HAVE KILLED ME AND MY FAMILY. I DO NOT FEEL SAFE, AND WANT MY VEHICLE REPAIRED OF THIS RECALL.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE STALLED. WHEN THE VEHICLE WAS RESTARTED, THE GEAR WOULD NOT SHIFT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE CONTACT WAS INFORMED THAT AN UNKNOWN PIECE IN THE TRANSMISSION WAS CAUSING THE GEAR NOT TO SHIFT AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL OR WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

I WAS DRIVING MY FORD FUSION AND PRESSING THE GAS WHEN IT JUST CAME TO A STOP. IT WAS LIKE GAS WAS NOT GETTING TO THE ENGINE.

ON 10/10/2019, MY TEMPERATURE GAUGED SPIKED UP TO HIGH AND INSTANTLY DROPPED BACK DOWN TO NORMAL WHILE STOPPED AT A RED LIGHT, THEN THE CAR DISABLED ITSELF, LEAVING ME STRANDED. REPLACED THE TEMP. SENSOR AND ADDED COOLANT AND WAS ABLE TO RESTART THE CAR. ON 10/30/2019 IT HAPPENED AGAIN WHILE DRIVING ON CITY STREETS, LEAVING ME STRANDED FOR A SECOND TIME, SO I REPLACED THE TEMP. SENSOR AGAIN THINKING IT WAS DEFECTIVE. ON 10/12/2019, IT HAPPENED TWO MORE TIMES, ALSO WHILE DRIVING ON CITY STREETS, AND WITH DOING MORE RESEARCH, I FOUND IT STEMMED FROM A MANUFACTURING RECALL #17S09/ NHTSA RECALL #17V209, (COOLANT LEAKS/ENGINE OVER HEATING). ON 10/14/2019, I CALLED ADVANTAGE FORD IN STUART, FL AND WAS TOLD TO BRING MY CAR IN ON 10/23/2019 TO HAVE THE RECALLS(WHICH I WAS NEVER NOTIFIED OF) TAKEN CARE OF. ON 10/16/2019, MY CAR STARTED BLOWING WHITE SMOKE OUT OF THE EXHAUST AND WHEN I CALLED BACK ADVANTAGE FORD, THEY TOLD ME TO BRING IT IN RIGHT AWAY. SINCE MY CAR WAS NO LONGER DRIVE-ABLE, I HAD TO HAVE IT TOWED TO THE DEALER. WHEN I SPOKE TO THE TECHNICIAN AT FORD, HE SAID THAT THEY WOULD TAKE CARE OF THE RECALL AND REPLACE A HOSE THAT WAS LEAKING, BUT THAT THE DAMAGE WAS ALREADY DONE TO THE ENGINE, PROBABLY BAD RINGS (BECAUSE THE COOLANT LEAKED CAUSING THE ENGINE TO OVERHEAT GUNKING UP THE OIL IN THE ENGINE), AND THAT THIS WAS OUR FAULT AND THAT I SHOULD TRADE THE CAR IN WHILE IT STILL RUNS! HE WASN'T SURE OF WHAT THE PROBLEM WAS, NOR DID HE SUGGEST ANY TYPE OF REPAIRS, JUST THAT THIS WAS OUR PROBLEM. ON 10/22/2019, I CALLED FORD CUSTOMER SERVICE AND REPORTED THE PROBLEM. I WAS GIVEN A CASE # AND WAS TOLD THAT I WOULD BE CONTACTED BY A REGIONAL CUSTOMER SERVICE MANAGER. ON 10/28/2019, WE WERE TOLD BY THE MANAGER THAT THEIR FORD MECHANICS WOULD HAVE TO BREAKDOWN THE ENGINE TO SEE EXACTLY WHAT CAUSED THE SLUDGE AND IF THEY ARE AT FAULT OR IF THIS IS OUR PROBLEM.

WHEN DRIVING THE VEHICLE WILL GIVE A NOTIFICATION IN THE DASH ABOUT LOW COOLANT- SERVICE REQUIRED. THE VEHICLE WILL THEN 'SHUT OFF' IN THE MIDDLE OF NO (HIGHWAY, CITY ROAD, OR EVEN PARKING LOT) WHERE AND WILL SAY IT'S OVER HEATED. TURN THE VEHICLE OFF AND THEN BACK ON AND IT RUNS JUST FINE FOR OVER 20 MINUTES AND DOES IT AGAIN. HAD TAKEN TO THE LOCAL FORD DEALERSHIP AND THEY 'FIXED' THE PROBLEM THAT LASTED A WEEK- THEY CHANGED THE THERMOSTAT, HOSES, SENSORS.

FREQUENTLY, WHEN DRIVING AND THE CAR HAS TO IDLE- IN TRAFFIC, AT STOP LIGHTS, ETC.- THE ENGINE WILL STUTTER AND SHUT OFF. THIS WILL HAPPEN REPEATEDLY UNTIL THE ENGINE IS DRIVEN AT AN INCREASED SPEED.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO MOVE AND THE "POWER ASSIST FAULT" MESSAGE WAS DISPLAYED. THE CONTACT CALLED HARDY FAMILY FORD (1255 MARIETTA HWY, DALLAS, GA 30157, (770) 445-8891) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CALLED AND REFERRED THE CONTACT TO THE LOCAL DEALER AND NHTSA. THE FAILURE MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT DID NOT RESTRAIN PROPERLY. ALSO, THE ENGINE OVERHEATED AND WHITE SMOKE APPEARED FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO CITRUS MOTORS FORD (1375 S WOODRUFF WAY, ONTARIO, CA 91761, (855) 451-7126) AND WAS INFORMED THAT THE MECHANICAL SAFETY FAILURES WERE INCLUDED IN AN UNKNOWN RECALL AND THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. *BF *TR

AFTER DRIVING MY VEHICLE AND I GOT OUT, I SMELLED GASOLINE. I LOOKED UNDER THE CAR AND ALL AROUND THE ENGINE COMPARTMENT AND COULD NOT SEE ANY LEAKS. I USED A FLASHLIGHT AND A MIRROR BUT DID NOT REMOVE ANY PANELS. I THOUGHT MAYBE IT WAS JUST FUMES, BUT THE GASOLINE SMELL WAS JUST AS STRONG AFTER I DROVE THE CAR THE NEXT TIME. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THE UNDER BODY FUEL LINES JUST FORWARD OF THE FUEL TANK WERE RUSTED THROUGH AND LEAKING. THERE IS A RETAINING CLIP THAT SECURES THE LINE AND THAT IS WHERE THE LINE WAS RUSTED. THERE WAS NEVER EVIDENCE OF A FUEL LEAK OTHER THAN THE SMELL, BECAUSE THE SPLASH GUARD THAT GOES UNDER THE FUEL LINE WAS PREVENTING THE LEAK FROM MAKING IT TO THE GROUND. I COULD NOT SMELL THE GASOLINE WHILE DRIVING, ONLY AFTER EXITING THE CAR.

TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE MADE POPPING SOUNDS AND SMOKE APPEARED UNDERNEATH THE HOOD. ALSO, THE OVERHEATING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND, WITHIN SECONDS, BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOTALED AND TOWED TO A TOW YARD. THE CONTACT CALLED A PLUS AUTO SALES AT 513-759-5470 (LOCATED AT 9253 CINCINNATI COLUMBUS RD, WEST CHESTER, OH 45069) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V875000 (SEAT BELTS) AND 17V209000 (ENGINE AND ENGINE COOLING) THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 90,000.

AFTER REPAIRING THE DOORS LATCHES IN MARCH OF 2016 FOR NHTSA RECALL 15V-246, THE PASSENGER FRONT DOOR WOULD NOT LATCH ON OCTOBER 18, 2019. THE VEHICLE WAS STATIONARY AT THE TIME IN A PARKING LOT. THIS IS THE EXACT SAME PROBLEM THAT INITIATED THE RECALL OBVIOUSLY THE REPLACED PART DURING THE RECALL IS ALSO DEFECTIVE. TOOK IT IN TO THE DEALER TO HAVE IT REPLACED FOR A COST OF $347. I HAVE AN INVOICE FROM THE DEALER AT HAND. THE INVOICE IS FOR "REPLACE THE CABLE FOR LATCH AND HANDLE DUE TO BREAKING AND NOT ALLOWING PROPER MOVEMENT." THE PART IS A CABLE ASSEMBLY AND THE FORD PART NUMBER IS DS7Z 54221A00 B

LEFT FRONT HEADLIGHT NO LONGER HAS POWER. CHECKED HEADLIGHT ASSEMBLY FOR POWER CONTINUITY. PROBLEM SEEMS TO BE IN WIRING TO HEADLIGHT ASSEMBLY OR FROM FROM FUSE BOX. NOT SURE EXACTLY WHEN IT FAILED BUT REPLACEMENT OF LAMP LEAD TO FURTHER DIAGNOSTIC SINCE LAMP WORKED WHEN PLACED IN RIGHT FRONT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR LATCH FAILED AND CAUSED THE FRONT PASSENGER DOOR TO OPEN WHILE DRIVING. THE CONTACT HAD TO USE A ROPE TO KEEP THE FRONT PASSENGER DOOR CLOSED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 129,000.

SERVICE ADVANCE TRAC, TRACTION CONTROL, ABS, AND STEERING ASSIST FAULT LIGHTS ALL COME ON RANDOMLY AND IT BECOMES EXTREMELY HARD TO STEER. WHEN THIS IS GOING ON, THE LANE KEEPING SYSTEM DOES NOT WORK AND THE TURN SIGNAL NEEDS SHUT OFF AFTER EVERY TURN. HAVING NO POWER STEERING AND TRYING TO TURN OFF YOUR TURN SIGNAL WHILE DRIVING IS EXTREMELY DANGEROUS. THESE LIGHTS RANDOMLY COME ON AND GO BACK OFF. I LIVE IN PA, IF THIS PROBLEM HAPPENS IN SNOW I HAVE TO PULL OVER AND WAIT FOR THE STEERING TO BE BACK TO NORMAL OR RISK MY LIFE GETTING HOME. FORD HAS NOT INCLUDED MY VIN IN A RECALL THAT COULD BE THE CAUSE OF THE ISSUES. I HAVE TAKEN MY CAR TO THE DEALERSHIP 5 TIMES NOW FOR THIS SAME PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS IN PARK, THE CONTACT ATTEMPTED TO SWITCH GEARS AND THE TRANSMISSION SHIFTER CABLE SNAPPED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) PRIOR TO THE FAILURE. THE NOTICE STATED "CONTINUE TO SAFELY DRIVE YOUR VEHICLE IF YOU APPLY THE PARKING BRAKE BEFORE REMOVING THE KEY FROM THE IGNITION". THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,637.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V3662000 (POWER TRAIN). THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATER BECAME INOPERABLE AND FAILED TO DEFROST THE WINDSHIELD. ADDITIONALLY, THE BATTERY WAS DEAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. BASIL FORD (1540 WALDEN AVE, BUFFALO, NY 14225, (716) 893-1000) DIAGNOSED THAT THE RT MODULE NEEDED TO BE REPLACED, BUT WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

WHILE DRIVING A WARNING MESSAGE CAME UP ON THE DASHBOARD SAYING STEERING FAULT SERVICE NOW. THE STEERING SEEMED FINE FOR A FEW MILES DRIVING AT 70 MPH ON THE HIGHWAY, BUT AS I SLOWED DOWN AND GOT CLOSER TO HOME, THE STEERING POWER DETERIORATED. AS I WAS TURNING INTO MY DRIVEWAY IT ALMOST FEELS LIKE THE STEERING WHEEL IS COMPLETELY LOCKED. THE ERROR MESSAGE ON THE DASH NOW SAYS "STEERING LOSS STOP SAFETY". UPON CALLING FORD AND CHECKING THE VIN # AT NHTSA IS LOOKS LIKE THIS IS NOT PART OF AN ACTIVE RECALL, HOWEVER CARS EXACTLY LIKE MINE ARE PART OF RECALL 19S26. I AM NOT SURE WHY MY CAR IS NOT PART OF IT AS IT MATCHES THE MAKE, MODEL AND YEAR PURCHASED AND I LIVE IN PITTSBURGH PA WHERE WE USE SALT TO TREAT ICY/SNOWY ROADS. WHY ISNT MY VIN PART OF THE RECALL?

AIRBAG LIGHT CAME ON. ASKED DEALER TO CHECK. THEY SAID IT LOOKED LIKE A WIRE HAD BEEN CUT. SO THEY SAID WOULDN'T FALL UNDER WARRANTY. THIS MAKES NO SENSE. IT SHOULD BE COVERED. I HAVE ONLY HAD MY CAR TO FORD DEALERSHIPS FOR REGULAR MAINTENANCE UNDER THEIR PLAN SINCE PURCHASED NEW. AIRBAGS HAVE NEVER DEPLOYED. I HAVE NO IDEA WHERE THESE WIRES ARE EVEN LOCATED. SO IS THIS FAULTY FROM DAY ONE OR DONE WHILE OTHER WORK REGULAR MAINTENANCE OR RECALL WORK DONE? WHY DO I NEED TO PAY FOR ALMOST $500 FOR REPAIR? SHOULD BE WARRANTY WORK.

I WAS DRIVING ABOUT 45 MPH AND THE DRIVER SIDE DOOR OPENED ON IT'S OWN AND I CAN NOT GET IT TO SHUT NOW. WHEN THE DOOR OPENED I GRABBED FOR IT AND IT SWUNG BACK AND SMACKED MY ARM AND HAND AND THEY ARE SWOLLEN BRUISED AND SORE. THE DOOR AJAR INDICATOR LIGHT UP AND THE DINGING STARTED TO ALERT ME THE DOOR WAS OPEN. WENT TO A NEAR BY FORD DEALERSHIP AND THEY INFORMED ME THAT MY VEHICLE WAS NOT LISTED ON THE RECALL. THIS HAS BEEN AN ONGOING ISSUE WITH THE WHOLE ELECTRICAL SYSTEM NOT FUNCTIONING PROPERLY. ONE EVENING I PUT MY CAR IN DRIVE TO LEAVE A PARKING GARAGE AND IT WOULD GO IN REVERSE WHILE IN DRIVE (REVERSE CAMERA IS ON THE WHOLE TIME) AND WHEN I PUT IT IN DRIVE IT WOULD DRIVE IN REVERSE. I HAD TO DRIVE HOME WITH MY GEAR IN REVERSE JUST SO I COULD DRIVE FORWARD.*DT *TP

DRIVER SIDE REAR DOOR LATCH SUDDENLY FAILED WHILE DRIVING AT APPROMATELY 40MILES PER HOUR. DOOR AJAR WARNING LIT UP IN THE CONSOLE. PULLED OVER TO TRY TO CLOSE THE DOOR BUT THE LATCH HAD FAILED ENTIRELY. HAD TO SECURE DOOR WITH SEAT BELT AND DRIVE SLOWLY HOME WILL DROP IT OFF AT DEALERSHIP BECAUSE DEALERSHIP SERVICE DEPT WAS CLOSED AT TIME OF INCIDENT.

MY CAR SHUTS DOWN WHEN DRIVING . THIS IS VERY DANGEROUS I HAD A CLOSE CALL ON MY LIFE THIS MORE WHEN A CAR ALMOST REAR ENDED ME WHEN THE SHUTDOWN TOOK PLACE.

WAS HAVING A SLOW COOLANT LEAK INTO THE ENGINE. WAS TOLD BY FORD THAT IT WAS POTENTIALLY A CRACKED CYLINDER HEAD. TOOK IT TO A MECHANIC ONLY TO FIND OUT THAT IT WAS NOT A CRACKED CYLINDER HEAD BUT A WARPED ENGINE BLOCKED AFTER ONLY 130K MILES AND 6 YEARS. CAR HAS BEEN IN SHOP FOR NEARLY TWO WEEKS WHILE WE TRY TO DECIDE WHAT WE NEED TO DO.

I HAVE HAD REPEATED PROBLEMS WITH THIS VEHICLE, AND NOW IT IS ON MY CREDIT RECORD BECAUSE IT IS BEYOND REPAIR, AND I RETURNED IT TO THE FINANCE COMPANY WHERE I PURCHASED IT FROM. I HAD TO REPLACE THE LUG NUTS BECAUSE THE FACTORY LUG WRENCH WOULDN'T WORK, THE ENGINE RAN HOT (REGULARLY) LEADING TO LONG TERM ENGINE DAMAGE, THE TRANSMISSION HAD BEEN REPLACED TWICE SINCE I BEGAN FINANCING THE CAR. THE CAR ONLY HAD 64K MILES WHEN I BEGAN FINANCING IT, BY 77K, THE TRANSMISSION HAD TO BE REPLACED TWICE (FIRST TIME IN DEC.18, AND THEN JAN.19), AND IT STILL SHIFTED HARD (AT TIMES) AND STILL MADE A STRANGE SOUND. I AM INVOLVED IN A CLASS ACTION SUIT OVER THE TRANSMISSION, BUT THE REPAIRS WERE AFTERMARKET (AND MEDIA INDICATES THAT EVEN THE MANUFACTURER IS NOT CAPABLE OF FIXING THE PROBLEM) IN APPROXIMATELY THE MONTH OF MAY, 2019, THE VEHICLE ALSO WOULD NOT START (KEY WOULD NOT TURN/NO LIGHTS CAME ON, ETC.). I CONTACTED THE CARMAKER, AND THEY HAD STATED THAT THEY'D "NEVER HEARD OF THIS KIND OF ISSUE BEFORE", BUT THEY DID OFFER TO PURCHASE THE VEHICLE BACK FROM ME (AT MARKET VALUE), BUT THEY BECAME DISINTERESTED WHEN I TOLD THEM THAT I WAS FINANCING THE VEHICLE FROM ELSEWHERE.

AFTER PUTTING DOWN THE REAR SEAT TO MAKE ROOM IN TRUNK FOR PACKAGE REAR SEAT COULD NOT BE RETURNED TO UPRIGHT POSITION BECAUSE THE SEATBELT RETRACTOR BECAME JAMMED AND SEAT COULD NOT BE LIFTED DEALERSHIP COST ABOUT 700.00 SEAT WAS ONLY MOVED TO THIS POSITION 3 X SINCE OWNING CAR AND DEALERSHIP IDENTIFIED PROBLEM BEFORE HE GOT TO CAR TO LOOK AT IT SO THIS MUST HAVE HAPPENED TO OTHERS

DOOR LATCH RECALL WAS PERFORMED JUST OVER A YEAR AGO. APPROX 14 MONTHS. (15S16) DOOR LATCHES HAVE A PAWL SPRING TAB THAT MAY BREAK. THIS CONDITION WILL TYPICALLY PREVENT THE DOOR FROM LATCHING. IN CERTAIN SITUATIONS WHERE THE DOOR IS ABLE TO BE CLOSED, THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY. SERVICE ACTION DEALERS ARE TO REPLACE ALL FOUR DOOR LATCHES. THIS SERVICE MUST BE PERFORMED ON ALL AFFECTED VEHICLES AT NO CHARGE TO THE VEHICLE OWNER. HOWEVER THE PASSENGER DOOR WILL NOT SHUT LAST WEEK. THIS OCCURRED AFTER THE RECALL HAS BEEN CLOSED OUT. I IMMEDIATELY TOOK THE VEHICLE TO AN AUTHORIZED FORD DEALER WHICH THEN I WAS QUOTED THE PARTS AND LABOR OF THE JOB. I CONTACTED FORD RELATIONS STATING THIS STILL FALLS UNDER THE DESCRIPTION OF 15S16 HOWEVER THEY CANNOT REOPEN THE RECALL ONCE IT HAS BEEN CLOSED. THE RECALL 15S16 IS POINTLESS IF THE REPLACEMENT PART ISN'T GOING TO CORRECT THE PROBLEM. MY DOOR STILL DOESN'T LATCH AND MAY FLY OPEN AT NO WARNING.*DT CONTACT STATED DURING RUSH TRAFFIC PASSENGER FRONT DOOR FLEW OPEN.*JB

DRIVER DOOR LATCH, WHICH WAS REPLACED UNDER RECALL 15S16 IN FEB 2016 AT 57K MILES, FAILED TO LATCH IN OCT 2019 AT 108K MILES. DEALER VERIFIED THAT THE BROKEN LATCH THEY REMOVED WAS ONE OF THE UPGRADED PARTS. DOOR LATCH WORKED FINE THE NIGHT BEFORE BUT FAILED IN THE MORNING WHEN I WENT TO CLOSE MY DOOR AND THE DOOR BOUNCED OPEN AGAIN. CAR WAS NOT IN MOTION OR EVEN STARTED YET WHEN THE REPLACEMENT LATCH FAILED. CAR IS GARAGED, NO ADVERSE WEATHER THAT DAY OR THE PREVIOUS NIGHT. THE REPLACEMENT PART LASTED LESS TIME THAN THE ORIGINAL WORKING LATCH THAT WAS REPLACED AS A PREVENTATIVE MEASURE UNDER RECALL.*DT

VEHICLE WAS IN MOTION IN DRIVEWAY WHEN BACK PASSENGER DOOR SPRUNG OPEN AND WOULD NOT CLOSE BACK. APPROXIMATELY 2 WEEKS LATER WHILE DRIVING ON DIRT ROAD CLOSE TO HOME THE DRIVER DOOR SPRUNG OPEN AND AGAIN WOULD NOT SHUT (VEHICLE WAS IN MOTION). WHEN ATTEMPTING TO CLOSE THE DOOR THE LATCH THAT SECURES THE DOOR TO THE CAR WILL NOT LOCK INTO PLACE. BOTH DOORS HAVE EXHIBITED THE EXACT FAILURE.

MY AIR BAG LIGHT IS ON AND HAS BEEN ON FOR AT LEAST THREE YEARS OR MORE, I RECEIVED A RECALL NOTICED FROM FORD. WHEN I TOOK THE NOTICE TO THEM, THEY SAID THEY COULD NOT FIND THE INFORMATION IN THEIR SYSTEM.

WHILE DRIVING AT 70MPH ON A CROWDED HIGHWAY, THE ELECTRONIC POWER STEERING WENT OUT ON MY 2013 FORD FUSION WITH THE ERROR MESSAGE OF "STEERING LOSS STOP SAFELY", THERE WAS NO EARLY WARNING. THE MESSAGE WAS FREIGHTING AS I WAS THEN AFRAID TO TURN THE WHEEL AS IT SAID STEERING LOSS, NOT "POWER STEERING LOSS". I PULLED OVER AND FIGURED IT WAS POWER STEERING AND NURSED IT TO A SAFE PLACE. IF I HAD BEEN TURNING INTO A CROWDED INTERSECTION I WOULD HAVE WRECKED. ACCORDING TO THE DIAGNOSIS I NEED TO REPLACE THE ENTIRE ELECTRONIC RACK AND PINION ASSEMBLY. THIS WAS A SIMILAR ISSUE WITH NHTSA CAMPAIGN NUMBER: 15V340000 FOR THE 2012 FORD FUSION. I CONTACTED FORD AND THEY SAID ITS NOT THE SAME ISSUE.

ON 9/30/2019, AFTER LOADING MY 4 YEAR OLD INTO A BOOSTER SEAT ADJACENT THE DRIVER'S-SIDE REAR DOOR, I CLOSED THE DOOR AND, AS I PULLED OUT OF A PARKING SPACE THE DRIVER'S-SIDE REAR DOOR SLOWLY OPENED UP. I REACHED BACK TO CLOSE IT AGAIN AND IT JUST BOUNCED CLOSED AND THEN OPEN AGAIN. FINDING A PLACE TO PARK, I EXAMINED THE LATCH, WHICH WOULD NOT CATCH AT ALL WHEN THE DOOR WAS CLOSED. I HAD TO USE ROPES AND BUNGEE CORDS TO SECURE THE DOOR TO GET HOME AND MY 4 YEAR OLD HAD TO RIDE IN THE FRONT SEAT SINCE I COULDN'T RISK HIM BEING IN THE BACK WITH A DOOR THAT WASN'T SECURE. TODAY, 10/1/2019, I CONTACTED FORD LEGACY IN MCDONOUGH GA AND THEY INFORMED ME THAT WHILE THERE WAS A RECALL OUT FOR 2013 FUSION FOR LATCH FAILURES, MY VEHICLE WASN'T SUBJECT TO THE RECALL AND I WOULD HAVE TO PAY $250 FOR THE REPAIR, WHICH IS BEING PERFORMED NOW.*DT*JB

THIS FORD FUSION HAS BEEN PROGRESSIVELY DYING AS IT COMES TO A STOP OR WHEN JUST DRIVING . IT HAS BEEN STARTING BACK UP IMMEDIATELY BUT LATELY SEEMS TO NOT TO START AS QUICKLY. ALSO STRANGE NOISE LIKE BLOWING OR PUFFING SOUND FROM UNDER HOOD. THIS IS ON CITY STREETS AND WHEN SLOWING DOWN FOR RAMP STOPS. CALLED DEALERSHIP AND UNTIL CODES SHOW UP THEY CAN'T TELL US NOTHING.

I TOOK MY CAR IN TO WATSON FORD IN JACKSON, MS IN 2017 TO BE RECALL SERVICED. THEY FIXED EVERYTHING..INCLUDING MY DOOR LATCHES. I HAD TO BRING IT BACK IN JUNE 18 BECAUSE THE FRONT PASSENGER DOOR SWING OPEN AND MY DAUGHTER WAS IN THE SEAT & COULD HAVE BEEN SERIOUSLY HURT. NOW, MY BACK DOOR PASSENGER DOOR LATCH HAS DONE THE VERY SAME THING. I HAVE ATTEMPTED TO TALK TO THE FORD COMPANY, TRYING TO GET THEM TO FIX THIS BEFORE SOMEONE IS HURT BUT THEY REFUSE. I WAS DRIVING BOTH TIMES & BOTH TIMES MY CHILD'S LIFE WAS ENDANGERED. THEY'VE BEEN RUDE & UNHELPFUL. I ONLY WANT TO BE ABLE TO DRIVE SAFELY WITHOUT MY CAR DOOR FLYING OPEN. THIS WILL BE THE 3RD PROBLEM CONCERNING THESE DOOR LATCHES. PLEASE HELP

PARKED MY VEHICLE TODAY AND IT WAS PERFECTLY FINE. WHEN I CAME BACK OUT A COUPLE HOURS LATER I STARTED IT AND IMMEDIATELY I GOT TWO WARNING MESSAGES ON MY CAR STATING TWO OF MY ASSISTED FEATURES WERE NOT AVAILABLE AND MY POWER STEERING WAS COMPLETELY GONE. STARTED DOING RESEARCH INTO THIS ISSUE BY CALLING MY LOCAL FORD DEALERSHIP TO SEE IF THEY COULD GET ME IN AND THEY SAID THEY COULDNT TODAY AND TO CALL BACK THE NEXT DAY AND TRY THEN. STARTED LOOKING ONLINE IN OTHER FORUMS AND RESEARCH INTO RECALLS AND NOTICED A RECALL HAS BEEN PUT OUT FOR POWER STEERING MALFUNCTIONING BUT MY VEHICLE WASNT LISTED IN THE RECALL BY VIN NUMBER. BUT YEAR MAKE AND MODEL ALL MATCHED. CALLED MY DEALERSHIP AGAIN AND THEY SAID SINCE MY VIN DOESNT MATCH ON THE RECALL LIST THEY WONT LOOK AT IT THAT WAY. DROVE MY VEHICLE HOME WITH NO POWER STEERING AND RAN A COUPLE TESTS MYSELF, I FOUND OUT MY POWER STEERING IS ELECTRONIC. HOOKING UP MY DIAGNOSTIC COMPUTER AND NO CODES WERE FOUND. UNHOOKED MY BATTERY FOR A LITTLE BIT TO TRY AND RESET THE WARNINGS THAT WERE ON AND THAT DIDN'T HELP, I DID A CHECK ON MY VEHICLE TO MAKE SURE ALL OF THE BASICS WERE GOOD, TIRE PRESSURE, FUSES, ANYTHING ELSE THAT COULD BE POTENTIALLY WRONG AND EVERYTHING ELSE CHECKS OUT. NO OTHER WARNINGS ARE ON IN MY VEHICLE OTHER THAN THE TWO ABOUT MY ASSISTED STEERING AND I CANT RECALL THE SECOND ONE.

WHEN CAR IS IN MOTION SMOKE COMES OUT FROM ENGINE AND FROM EXHAUST.

MY CAR WAS APART OF THE HEADLIGHT RECALL IN 2013. AFTER THE FIX THE DRIVER HEADLIGHT WAS NEVER THE SAME. RECENTLY THAT DRIVER HEADLIGHT WENT OUT WHEN DRIVING AT NIGHT. TO CHANGE A HEADLIGHT IT COSTS $30 PER BULB AND THEN A COUPLE OF HOURS OF TIME TO REMOVE/REPLACE THE BUMPER AT $160 AN HOUR. IN MY CASE, IT WASN'T THE BULB BUT THE BODY MODULE CONTROL WHICH HANDLES ALL THE LIGHTING IN MY CAR. THE HEADLIGHT IS SUPPOSED TO BE AT 12 VOLTS, BUT WAS AT A 9 VOLTS AND I'M TOLD IT FINALLY SHORTED. I THINK THIS HAS TO DO WITH THE HEADLIGHT REPAIR DONE YEARS AGO. THIS ENDED UP BEING A $1000 REPAIR. FOR A HEADLIGHT THIS IS A TERRIBLE BUILD FOR CONSUMERS.

I HAD THE RECALL DONE ON MY VEHICLE AND NOW I HAVE TO FILL THE COOLANT EVERY TWO WEEKS, ITS CAUSING MY CAR TO OVERHEAT. THEY WILL NOT LOOK AT IT, OR FIX THE ISSUE THEY CREATED. THEY AS WELL REPLACED A PIECE OF THE HEAD GASKET IN WHICH MAY BE A SOURCE OF IT. IT'S BEGAN THE OVERHEATING ISSUE, WHAT MORE IS GOING TO OCCUR?

I AM WRITING TODAY TO SHARE WITH YOU AN ISSUE WE ARE HAVING WITH OUR 2013 FORD FUSION. WE WERE DRIVING DOWN THE ROAD DURING THE RAIN. WHEN THE POWER STEERING ABRUPTLY FAILED. LUCKILY, WE DID NOT HAVE AN ACCIDENT. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. THE FIRST TIME WAS 7 MONTHS AGO AND WE HAD TO REPLACE THE RACK AND PINION BOTH TIMES. THERE OBIVIOUSLY IS A PROBLEM WITH THEM AND I FEEL SOMETHING SHOULD BE DONE BEFORE SOMONE IS SERIOUSLY HURT BECAUSE OF THIS ISSUE. AFTER DOING SOME RESEARCH I FOUND THAT THERE WAS A RECALL ON 2012 FUSIONS FOR THE STEERING RACK, BUT OUR VEHICLE WAS NOT INCLUDED IN THE RECALL EVEN THOUGH IT WAS BUILT AT THE SAME PLANT, DURING THE SAME TIME PERIOD, AS THE RECALL ORIGINATED FROM IN HERMOSILLO MEXICO. I SURE HOPE SOMETHING CAN BE DONE TO STOP EVERYONE FROM HAVING THIS PROBLEM.

RECALL OF DOOR LOCKS, FULLY REPLACED IN 2017. WAS AT WORK YESTERDAY AND THE DOOR LATCH FAILED JUST LIKE INITIAL INCIDENT. WENT TO CLOSE THE DOOR & IT BOUNCED BACK LIKE SOMETHING WAS STOPPING IT FROM CLOSING. AS PER FORD THEY AREN'T RESPONSIBLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE OPERATING THE VEHICLE, A TRANSMISSION WARNING INDICATOR REMAINED ILLUMINATED AND THE VEHICLE SHOOK AND VIBRATED. ALSO, THE VEHICLE DECELERATED AND SEVERAL UNKNOWN WARNING INDICATORS WERE DISPLAYED. THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY FORD (6015 PRESTON HWY, LOUISVILLE, KY), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

I WAS HIT FROM BEHIND WHILE STOPPED READY TO TURN IN TO MY DRIVE WAY PICKUP HIT ME ABOUT 40 MILE PER HR.PUSH ME ACROSS THE STREET INTO SOME MEDAL PIPES WHY DID THE AIR BAG DID NOT GO OFF?????I WAS ON A STATE HIGHWAY

AFTER I FILL THE GAS TANK AND PARK MY CAR IN THE GARAGE, I CAN SMELL GAS. AFTER THE CAR HAS BEEN DRIVEN A FEW MILES THE SMELL GOES AWAY. THE SMELL IS ONLY PRESENT RIGHT AFTER I FILL THE TANK UP UNTIL THE FUEL LEVEL DROPS DOWN FROM FULL. THIS ONLY STARTED ABOUT 2 MONTHS AGO BUT HAS BEEN PRESENT EVERY TIME THE TANK HAS BEEN FILLED SINCE THEN. THERE WAS A RECALL FOR THIS PROBLEM (13S04) SO I CALLED MY LOCAL FORD DEALER TO TRY TO GET IT FIXED UNDER THE RECALL. THE DEALER TOLD ME THAT MY VIN NUMBER IS NOT INCLUDED IN THE RECALL. I AM PRETTY SURE THIS IS THE SAME ISSUE THAT THE RECALL WAS CREATED TO FIX SO I THINK THAT FORD SHOULD RE-LOOK AT WHAT CARS THEY ARE WILLING TO REPAIR. IT SEEMS TO ME THAT THEY EASILY COULD HAVE OVERLOOKED SOME CARS THAT HAD THAT PROBLEM.

TWICE IN THE LAST 2 WEEK MY EMERGENCY BRAKE HAS ENGAGED WILL I WAS DRIVNG DOWN THE HIGHWAY. A WARNING LIGHT CAME ON TELL MY THERE WAS A FAULT WITH MY BRAKES . SO I PULL OFF THE HIGH AND PULLED THE LEVER UP THEN PUSH IT DOWN THEN PULLED IT UP . I DID THAT 3 TIMES TO MAKE SURE IT WAS NOT ON

THE REAR MIDDLE SEAT BELT LOCKS UP WHEN THE SEAT IS TILTED DOWN AND DRIVEN A COUPLE OF MILES. THIS DOESN'T LET THE REAR SEAT TO COME BACK UP. THE ONLY WAY TO RELEASE IT IS TO COMPLETELY DISASSEMBLE THE SEAT AND THE SEAT BELT EVERY TIME. USERS UNBOLTING AND BOLTING THE SEAT BELT REPEATEDLY CAN EASILY LEAD TO UNINTENDED ERRORS IN REASSEMBLY.

INITIAL IGNITION OF THE CAR RESULTS IN ENGINE STALL OUT POST ABNORMAL IGNITION TIME. FUSION WILL DISPLAY "POWER RUN ACTIVE" THEN "PRESS BRAKE TO START". THIS WILL REPEAT AFTER ANOTHER IGNITION ATTEMPT AND RE-SHOW THE SAME MESSAGES ON THE DASHBOARD. AFTER A THIRD IGNITION ATTEMPT THE ENGINE DOES NOT STALL OUT. THE PROBLEM IS NOT A SUDDEN ONSET BUT INITIAL SYMPTOMS OF THE ISSUE IS THAT THE CAR WILL STALL OUT AFTER 10 SECONDS OF DRIVING. INITIAL RE-IGNITION POST STALL RESULTS IN NORMAL FUNCTION OF THE CAR WITHOUT EXTRA ISSUE. HOWEVER, THIS EVENT BECOMES INCREASINGLY COMMON OVER TIME UNTIL IT SIMPLY STALLS OUT IMMEDIATELY POST IGNITION. DESPITE MULTIPLE TRIPS TO A FORD CERTIFIED PROFESSIONAL MECHANIC, NO CODES ARE GIVEN BY THE COMPUTER WHICH RENDERS DIAGNOSIS OF THE FAULTY PART OR CAUSE OF THE ISSUE NEAR IMPOSSIBLE. PROBLEM MAY PRESENT ITSELF AS FAULTY ALTERNATOR, BATTERY, OR STARTER. HOWEVER, EVEN AFTER REPLACEMENT OF ANY POSSIBLY FAULTY AFOREMENTIONED PARTS THE PROBLEM STILL PERSISTS.

PASSENGER AND DRIVER SIDE DOOR LATCHES BROKE WITHIN A COUPLE WEEKS OF EACH OTHER. THE CAR WAS PARKED BOTH TIMES AND WHEN EXITING THE CAR AND TRYING TO CLOSE THE DOORS, THEY DO NOT LATCH SHUT AND ONLY REMAIN OPEN.*DT *TP

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING, THE FRONT DRIVER'S DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND ATTEMPTED TO CLOSE THE DOOR; HOWEVER, THE LOCK MECHANISM FAILED. THE CONTACT HELD THE DOOR AND DROVE SLOWLY TO HER RESIDENCE. THE CONTACT CALLED TED RUSSELL FORD LINCOLN (8551 KINGSTON PIKE, KNOXVILLE, TN 37919, (865) 693-7611) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,707.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE "SERVICE POWER STEERING NOW" INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ELLIOTT FORD LINCOLN (903-572-3486, LOCATED AT BURTON RD, MT. PLEASANT, TX 75455) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. AFTER THE VEHICLE WAS REFUELED AT A FUEL STATION, IT FAILED TO ENGAGE IN ANY GEAR AND THE SHIFTER DID NOT MOVE. THE CONTACT TURNED THE VEHICLE OFF, WAITED APPROXIMATELY TWO MINUTES, RESTARTED THE VEHICLE AND IT RESUMED NORMAL OPERATION. THE VEHICLE WAS DRIVEN TO VAN HORN FORD (1000 E SUMMIT AVE, OCONOMOWOC, WI 53066) WHERE THEY JUST ADVISED THE CONTACT TO CALL NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,689.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 45 MPH, THE SERVICE ENGINE REQUIRED WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STIVERS FORD LINCOLN (4000 EASTERN BLVD, MONTGOMERY, AL 36116, (334) 613-5000) WHERE THE CONTACT WAS INFORMED THAT COOLANT WAS LEAKING INTO THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

STEERING WHEEL SUDDENLY LOCKED UP WONT TURN, ADVANCE TRAK LIGHT CAME ON, VEHICLE CANNOT BE DRIVEN

I CONTACTED MY LOCAL FORD DEALER REGARDING THE RECALL LISTED FOR MY CAR: "MAY 13,2019 MANUFACTURER RECALL NUMBER19S16 NHTSA RECALL NUMBER19V362" I WAS TOLD THAT MY CAR HAD NO RECALL AND THAT I'D HAVE TO COME IN TO LOOK INTO PURCHASING A ENTIRE NEW SHIFTER LINKAGE CABLE. THIS BUSHING CAME OFF ONCE I STARTED THE CAR THIS MORNING, TRIED TO PUT IT IN DRIVE AND THE CAR DIDN'T MAKE IT PAST REVERSE. AFTER I TRIED TO PUT THE CAR BACK INTO PARK THE CAR STAYED IN REVERSE EVEN THOUGHT THE SHIFTER WAS IN PARK. AFTER TURNING OFF THE CAR IT WAS UNABLE TO BE TURNED BACK ON BECAUSE THE TRANSMISSION WASN'T IN PARK EVEN THOUGHT THE SHIFTER READ IT WAS.

THE CAR CREATES A CONSTANT LOUD AIR SUCTION NOISE WHEN ACCELERATED. THE SOUND BECOMES LOUDER THE FASTER YOU GO WHEN STEPPING ON THE ACCELERATION PEDAL. THERE IS NO SOUND WHEN THE CAR IS IN IDLE AND ROLLING WITHOUT STEPPING ON THE ACCELERATION PEDAL. THE CAR WAS TAKEN INTO THE DEALERSHIP FOR ROUTINE MAINTENANCE AND ASKED TO BE DROVE BY DEALERSHIP TO DIAGNOSE THE SOUND. THERE ARE NO WARNING LIGHTS OR CODES SHOWING UP. THE DEALERSHIP COULD NOT DIAGNOSE THE PROBLEM.

ENGINE CYLINDER HEAD OVERHEATS AND LEAKS OIL RECALL DRIVING DOWN THE INTERSTATE THIS MORNING IN RUSH HOUR TRAFFIC MY CAR STARTED SHUTTERING. I WAS ABLE TO GET TO THE SIDE OF THE ROAD BEFORE MY DASHBOARD WENT CRAZY STATING MY CAR OVERHEATED. WHEN I GOT TOWED TO THE MECHANIC THEY DISCOVERED MY COOLANT WAS LEAKING AND IT BUSTED ONE OF MY CYLINDERS WHICH PUT A HOLE IN MY ENGINE. WHEN I CALLED FORD THEY STATED MY VIN WASN'T INCLUDED IN THE RECALL. I HAVE THE EXACT MAKE, MODEL AND ENGINE MENTIONED IN THE RECALL AND EXACTLY WHAT THEY WARNED WOULD HAPPEN, HAPPENED, BUT I WAS TOLD IT WAS A COINCIDENCE. I HAD NO WARNING WHATSOEVER. MY TEMPERATURE GAUGE WAS FINE AND THERE HASN'T BEEN ANYTHING LEAKING. THIS IS A SERIOUS PROBLEM. I DO NOT BELIEVE IN COINCIDENCES THIS BIG.

THE FRONT PASSENGER DOOR LATCH IS NON FUNCTIONAL. A SUBSTANTIAL NUMBER OF 2013 FORD FUSION VEHICLES HAVE BEEN RECALLED FOR THIS ISSUE. A FORD DEALERSHIP WILL NOT REPAIR THE NON FUNCTIONING DOOR LATCH, THEY CLAIM MY VEHICLE IS NOT AFFECTED BY THE RECALL. I AM NOW LEFT WITH A NON OPERATIONAL VEHICLE DUE TO THE DOORS INABILITY TO BE SECURED PROPERLY.

WHEN VEHICLE SITS IN THE SUN ALL DAY AT HIGH TEMP, THE DRIVER'S SEAT BELT WILL NOT DEPLOY. THE TENSIONER LOCKS UP. AFTER SITTING SEVERAL MINUTES WITH A/C ON HIGH THE SEAT BELT WILL STILL NOT DEPLOY. THIS IS A SERIOUS ISSUE MAKING THE VEHICLE UNSAFE TO DRIVE FOR THE DRIVER.

TO WHOM IT MAY CONCERN; I'M WRITING TODAY TO SHARE WITH YOU AN ISSUE WE ARE HAVING WITH OUR 2013 FORD FUSION. WE WERE DRIVING DOWN THE ROAD WHEN THE POWER STEERING ABRUPTLY FAILED. LUCKILY, WE DID NOT HAVE AN ACCIDENT. WE PURCHASED AND HAVE HAD ALL OF OUR SERVICE DONE THROUGH THE DEALERSHIP. WE PURCHASED THE VEHICLE IN 2016 WITH 38,233 MILES ON IT. WE HAD THE CAR TOWED TO THE SERVICE DEPARTMENT AT FAITH'S FORD IN BRATTLEBORO VERMONT ON MONDAY THE 26TH FOR A POWER STEERING ASSIST FAULT. ON TUESDAY, WE RECEIVED A CALL FROM XXX]SERVICE MANAGER, AND HE INFORMED US THAT THE ELECTRIC POWER STEERING RACK HAS HAD A PREMATURE FAILURE AND THAT THE REPLACEMENT WOULD COST $1900.00. WE HAVE CONTACTED THE OWNER OF FAITHS FORD AND NOT RECEIVED A RESPONSE. AFTER DOING SOME RESEARCH WE FOUND THAT THERE WAS A RECALL ON 2012 FUSIONS FOR THE STEERING RACK, BUT OUR VEHICLE WAS NOT INCLUDED IN THE RECALL EVEN THOUGH IT WAS BUILT AT THE SAME PLANT, DURING THE SAME TIME PERIOD, AS THE RECALL ORIGINATED FROM (15S18) IN HERMOSILLO MEXICO. OUR VEHICLE, VIN NUMBER [XXX] 69,520 MILES ON IT WHEN IT FAILED. WE ARE STILL MAKING PAYMENTS ON IT WITH OVER $6000.00 LEFT TO THE LOAN AND WE CANNOT AFFORD TO SPEND THAT AMOUNT. IT WAS SUGGESTED THAT WE CONTACT FORD CORPORATE OFFICE ABOUT THE ISSUE WHICH WE DID, HOWEVER THEY MAINTAIN THAT OUR CAR WAS NOT PART OF THE RECALL AND THERE IS NOTHING THAT THEY CAN DO. THEY TOLD US TO TAKE IT TO THE DEALERSHIP FOR A DIAGNOSIS, EVEN THOUGH WE HAD EXPLAINED THAT WE HAD ALREADY DONE THAT VERY THING. THEY SUGGESTED WE CONTACT THE NHTSA AND FILE A COMPLAINT. HOW MANY OTHER CARS ARE OUT THERE THAT HAVE THIS SAME ISSUE BUT ARE 'NOT PART OF THE RECALL.' IF [XXX] EEN DRIVING, SHE WOULD NOT HAVE BEEN ABLE TO STEER IT. THANK YOU IN ADVANCE FOR ANY HELP YOU CAN PROVIDE US WITH THIS SITUATION. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL. I HAD A REAR END ACCIDENT WITH FRONT END DAMAGE ALSO. THE AIRBAGS DID NOT DEPLOY AT MORE THEN 40 PLUS MILE INPACK WHAT HAPPEN? CAR WAS STATIONARY WAITING TO MAKE A LEFT HAND TURN ON A HIGHWAY. HELP!

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 15 MPH, THE OVERHEAT TEMPERATURE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS RUNNING HOT. THE CONTACT NOTICED THAT THERE WAS NO TEMPERATURE GAUGE TO INDICATE THAT THE VEHICLE WAS RUNNING HOT. THE CONTACT HAD TO PULL UP THE DIGITAL DASH DISPLAY OF THE TEMPERATURE COOLANT TO SEE THE COOLANT TEMPERATURE. WHEN THE CONTACT TURNED ON THE AIR CONDITIONER TO COOL THE TEMPERATURE DOWN, THE TEMPERATURE GAUGE INDICATOR TURNED OFF AND RETURNED TO NORMAL. THE CONTACT ALSO STATED THAT THERE WAS NO COOLANT SENSOR IN THE VEHICLE. IN ADDITION, WHILE DRIVING, THE CONTACT HAD TO TURN THE AIR CONDITIONER BACK ON, BUT IT DID NOT TURN OFF THE TEMPERATURE GAUGE INDICATOR. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. FURTHERMORE, WHILE DRIVING UP A HILL, THE ENGINE BEGAN TO SHAKE AND THE TEMPERATURE AND ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT WAITED A WHILE BEFORE RESTARTING THE VEHICLE AND DRIVING OFF. THE CONTACT STATED THAT THE COOLANT LEVEL WAS FINE WHEN THE VEHICLE WAS SERVICED IN JUNE. THE CONTACT STATED THAT THERE WAS NO COOLANT SENSOR TO WARN THAT THE COOLANT LEVEL WAS LOW. THE CONTACT WAS A FORMER FORD TECHNICIAN AND DIAGNOSED THE VEHICLE. A CYLINDER HEAD TEMPERATURE OVERHEAT CODE APPEARED. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED VIA CHAT AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 95,000.

I CALLED FORD BEFORE AND THE GUY ON THE PHONE SAID THAT THE RECALL WAS VIN SPECIFIC AND MY VIN HAD NOT BEEN INCLUDED. ALTHOUGH, THE SAME ISSUES THEY ARE SAYING IS HAPPENING IS HAPPENING WITH MY CAR RIGHT NOW. I PUT IT IN PARK IT DRIVES, I DO USE MY EMERGENCY BRAKE AT ALL TIMES NOW, I PUT IT IN REVERSE IT GOES FORWARD, I PUT IT IN NEUTRAL IT REVERSES; IF THERE WERE AN EMERGENCY CURRENTLY I AM NOT ABLE TO HIT THE GAS AND REVERSE AND THE BRAKES SEEM TO SHUDDER WHEN STOPPING. I HAVE HAD TO FINAGLE MY WAY SINCE THIS STARTED HAPPENING UNTIL IT'S MY TURN TO GET MY CAR SERVICED BY FORD FOR A RECALL. AND THIS WILL BE THE SECOND APPOINTMENT SINCE IT WAS REPAIRED FOR RECALLS EARLIER ON IN THE YEAR.

3 OUT OF 4 OF THE DOORS LATCHES HAVE STOPPED WORKING WITHIN 1 YEAR SPAN. THE DOORS DO NOT CLOSE. VEHICLE WAS STATIONARY/PARKED. DOOR WAS OPENED TO ALLOW ENTRY AND THEN WOULD NOT CLOSE OR LOCK.

CAR LOST POWER STEERING AFTER DRIVING IN RAIN. THERE ARE RECALLS FOR POWER STEERING ON THIS MODEL YEAR, BUT DEALER TELLS ME MINE ISN'T PART OF IT. RECALL NEEDS TO BE EXPANDED

WAS DRIVING IN TOWN (LESS THAN 45 MPH) WHEN I TURNED A CORNER MY BACK DOOR CAME OPEN ON ITS OWN. THANKFULLY, MY 5YR OLD WAS BUCKLED IN TIGHT HIS BOOSTER BECAUSE HE WAS SITTING RIGHT THERE. THERE WAS NO AJAR LIGHTS OR SOUNDS THAT THE DOOR MAY HAVE BEEN OPEN WHILE I WAS DRIVING. THE LAST TIME THE DOOR WAS CLOSED, IT LATCHED SECURELY AND WAS NOT AN ISSUE. THE DOOR NOW WILL NOT LATCH AT ALL, IT WILL CLOSE BUT THE LATCH WILL NOT HOLD IT CLOSED. THERE WAS A RECALL REPAIR ALREADY DONE ON THIS VEHICLE FOR THE VERY SAME PROBLEM (RECALL # 15S16) IN 2016. SO THIS WOULD BE A REOCCURRING FAILURE AFTER THE RECALL REPAIR WAS COMPLETED. FORD WILL NOT TAKE RESPONSIBILITY FOR THE 2ND REPAIR OF THE VERY SAME FAILURE AS THE ORIGINAL RECALL, SINCE IT WAS 3 YRS AFTER THE FIRST REPAIR.*DT*JB

CAR STRUGGLES TO CRANK AFTER FUELING UP. IT DOES NOT MATTER HOW MUCH GAS I HAVE IT WILL HAVE TO TURN OVER THREE PLUS TIMES TO CRANK. RESEARCHED AND NUMEROUS FUSIONS HAVE THE SAME ISSUE. IT COULD BE THE PURGE VALVE. I HAVE ORDERED THE PIECE TO PUT ON SOON.

RECALL # 15S16 ON MY 2013 FORD FUSION TITANIUM VIN # [XXX] FOR DOOR SAFETY LATCH REPLACEMENT. FORD MARKED THIS "IMPORTANT SAFETY RECALL JUNE 2016" ON JAN 13, 2018 I TOOK MY ABOVE MENTIONED VEHICLE TO GIBBONS FORD 704 MARTIN F. GIBBONS BLVD, DICKSON CITY PA 18519 SERVICE ADVISOR WAS 128 [XXX]. MY MILEAGE WAS 52616 UPON DROP OFF. UPON PICK UP I WAS INFORMED TECH VERIFIED RECALLS AND TECH VERIFIED PROPER OPERATION AS PER RECALL 15S14. H DOOR LATCH REPLACEMENT ALL OPEN RECALLS BE. ON APPROXIMATELY 07/19/19 WHILE ENROUTE TO WORK MY FRONT PASSENGER SIDE DOOR FLUNG OPEN WITH GREAT FORCE THAT STARTLED ME. I PULLED TO THE SIDE OF THE ROAD AND TRIED TO SECURE THE DOOR BUT THE DOOR BOUNCED BACK OPEN. ONCE AGAIN I TRIED TO SECURE THE DOOR AND IT FAILED TO SECURE. THE VEHICLE DOOR WAS SECURED USING ROPE THAT WAS TIED AROUND THE DOOR FRAME FROM THE FRONT PASSENGER DOOR TO THE FRAME OF THE BACK PASSENGER DOOR. SKIP AHEAD TO 08/06/19 THE EARLIEST DAY COCCIA FORD 577 E. MAIN ST WILKES-BARRE PA 18702 COULD LOOK AT THE VEHICLE TO DETERMINE THE PROBLEM. MILEAGE DROPPED OFF AT 66098. SKIP AHEAD 08/07/19 SERVICE MANAGER FRANK DOMINICK STATES ON MY PAPERWORK THAT RF DOOR LATCH NEEDS TO BE REPLACED. FRANK [XXX] ALSO STATES THAT VEHICLE DOES NOT COMPLY WITH THE DOOR LATCH RECALL. HE THEN STATES NO TSB'S OR SSM'S FOUND FOR THIS CONCERN. THE PART THAT WAS PUT ON MY VEHICLE BY COCCIA WAS BE8Z 5421812B DESCRIPTION LATCH $158.55 I WAS THEN CHARGED FOR LABOR $104.95 THE LINE TOTAL WAS $263.50. I HAD NO OTHER CHOICE OTHER THAN TO PAY THIS VERY STEEP BILL. I PAID AND OBTAINED THE DEFECTED PART. I THE CUSTOMER TRIED TO PLEA MY CASE SEVERAL TIMES TO COCCIA FORD AND FORD SERVICE. I ASKED SEVERAL TIMES UPON MULTIPLE CALLS TO SPEAK WITH A SUPERVISOR. FORD SERVICE FAILED TO CONNECT ME TO A SUPERVISOR EACH AND EVERY CALL. I AM ASKING TO BE FULLY COMPENSATED FOR THE SAFETY RECALL DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 50 MPH, THE VEHICLE SHIFTED INTO LOW GEAR. WHILE ATTEMPTING TO SHIFT INTO PARK, THE VEHICLE FAILED TO ENGAGE AND CONTINUED TO MOVE. THE EMERGENCY BRAKE WAS APPLIED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED BULL VALLEY FORD (1460 S EASTWOOD DR, WOODSTOCK, IL 60098, (815) 338-6680) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BUSHING NEEDED TO BE REPLACED DUE TO CORROSION AND THE STEERING LINKAGE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CASE [XXX]. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE FAILURE MILEAGE WAS 161,546. *BF CONSUMER STATED BATTERY WAS RECHARGED AFTER EMERGENCY FLASHER WAS DISCHARGED. ALSO VEHICLE WAS TOWED AND STEERING LINKAGE WAS REPAIRED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

TWO WEEKS AGO I WAS HEADING TO WORK. RIGHT BEFORE I GOT ON THE HIGHWAY MY CAR BEGAN TO SMOKE. NO ALARMS WENT OFF, SO I PULLED OVER TO SEE WHAT IT COULD BE THE REASON MY CAR STARTED SMOKING. WHEN I LIFTED UP THE HOOD SMOKE CAME ROLLING OUT AND I SEEN FIRE UNDER THE ENGINE. I CALLED 9-1-1 AND THEY SEND THE FIRE DEPARTMENT OUT TO PUT OUT THE FIRE. CAR IS TOTAL LOST

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE CONTACT DROVE TO MALLOY FORD OF CHARLOTTESVILLE (2070 SEMINOLE TRAIL, CHARLOTTESVILLE, VA 22901, 434-977-7960) AND HAD THE RECALL REPAIR PERFORMED. AFTERWARDS, WHILE DRIVING 35 MPH, THE VEHICLE'S EXTREME HEAT WARNING INDICATOR BEGAN TO FLASH AND MADE BEEPING SOUNDS. SIMULTANEOUSLY, THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT PULLED OFF TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COOLING VALVE AND SENSOR WERE DEFECTIVE. THE CONTACT PAID TO HAVE THE VEHICLE REPAIRED. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT CONTINUED TO EXPERIENCE THE SAME FAILURE ON MULTIPLE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AGREED TO PAY 50% TOWARDS THE COST OF A NEW MOTOR. THE CONTACT WAS ALSO INFORMED THAT THEY COULD NOT GUARANTEE THAT THE FAILURE WOULD NOT RECUR DESPITE HAVING A NEW MOTOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NOTICE SENT (MAY 2019) STATING THAT THE BUSHING IN THE TRANSMISSION SHIFTER CABLE MAY DEGRADE OVER TIME. THIS MAY CAUSE THE TRANSMISSION SHIFTER CABLE TO NOT BE ABLE TO FULLY MOVE THE TRANSMISSION TO THE SELECTED GEAR POSITION. IF THE DRIVER ATTEMPTS TO SHIFT TO PARK IN THIS CONDITION, THE TRANSMISSION MAY NOT BE IN PARK POSITION EVEN THOUGH THE SHIFTER POSITION INDICATES THE VEHICLE IS IN PARK, AND THE "TRANSMISSION NOT IN PARK" WARNING MAY NOT APPEAR. THIS COULD RESULT IN UNITENDED VEHICLE MOVEMENT, INCREASING THE RISK OF INJURY OR CRASH. I WAS TOLD TO BRING MY CAR (8/19/19 )BUT WAS TOLD THAT THE PARTS WERE NOT IN. NO ACCIDENT HAS OCCURED AS OF 8/19/19.

MY VEHICLE WAS PARKED IN FRONT OF THE GAS PUMP. WHEN I GOT READY TO LEAVE THE STORE I TRIED TO PUT MY CAR IN DRIVE. THE SHIFTER WOULD NOT MOVE OUT OF PARK. ON THE DASH IT SHOWED THE CAR WAS IN NEUTRAL AND THE CAR ACTED AS IF IT WERE IN NEUTRAL. THE EMERGENCY BRAKE HAD TO BE PUT ON ONCE IT WAS PUSHED AWAY FROM THE GAS PUMPS. THE CAR THEN HAD TO BE TOWED HOME BECAUSE THERE WAS AND STILL IS NO FIX FOR THE RECALL ON MY VEHICLE. THE RECALL WAS ISSUED IN MAY AND THERE IS STILL NO REMEDY BUT TGE DEALERSHIP INSISTED THAT I PAY OUT OF POCKET FOR A TEMPORARY FIX THEN BE REIMBURSED LATER....IF THERE WAS ANY KIND OF FIX EVEN A TEMPORARY ONE MY VEHICLE SHOULDVE JUST BEEN FIXED. I AM NOT AT FAULT HERE.

WHILE OPERATING MY VEHICLE FROM A STOP TO A ROLLING POSITION, THE TRANSMISSION IS NOT PROPELLING THE CAR FORWARD LIKE IT SHOULD. I COMPARE IT TO A MANUAL TRANSMISSION SCENARIO WHERE THE CLUTCH ISN'T RELEASED ALL THE WAY, SO THE RPMS REV-UP, BUT THE CAR MOVES FORWARD A VERY SLOW PACE. THIS HAS BEEN GOING ON FOR ABOUT 2 MONTHS NOW. NOTHING SEEMS TO RESOLVE THE ISSUE. THIS OCCURS EVERYDAY, REGARDLESS OF ENGINE TEMPERATURE OR WEATHER.

REPLACEMENT OF LUG NUTS AFTER 60,000 MILES. THE LUG NUTS ARE KNOWN TO WEAR OUT AND THEN NEED REPLACEMENT AT A COST OF @$150. MAKES NO SENSE. I NEED TO REPLACE THE FUEL VAPOR SEPARATOR (9D289). THIS WILL BE THE THIRD ONE ON THIS CAR AT @ $400.

MY 2013 FUSION HAS A DOOR LATCH THAT IS BROKEN. ACCORDING TO RECALL 15S16 THIS SHOULD BE COVERED UNDER A RECALL BUT, ACCORDING TO FORD, THIS IS NOT A COVERED VIN, YET MY VEHICLE WAS BUILT IN THE SAME FACTORY AS THE STATED RECALL (HERMOSILLO IN 2013), THEREFORE, SHOULD BE COVERED. MY VEHICLE IS CURRENTLY NOT SAFE TO DRIVE BECAUSE OF THIS ISSUE.

PASSENGER SIDE DOOR WILL NOT LATCH PROPERLY. DOOR WILL NOT CLOSE AT ALL.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING, THE CONTACT NOTICED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. AS A RESULT, THE VEHICLE DID NOT PASS INSPECTION. THE CONTACT WAS CONCERNED FOR HER SAFETY THAT THE AIR BAG MIGHT NOT DEPLOY IN THE EVENT OF A CRASH. HERB CHAMBERS FORD OF BRAINTREE (75 GRANITE STREET, RTE 37, BRAINTREE, MA 02184, (781) 848-1350) WAS CALLED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS), BUT SHE NEVER TOOK THE VEHICLE TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,175.

VEHICLE DOES NOT SHIFT TO NEXT GEAR PICKING UP SPEED OR SOME TIMES GOING DOWN HILLS WILL NOT SHIFT TO HIGHER GEAR CAR ONLY HAS 45000 MILES ON IT STILL. AND ON HIGH WAY IT HAS DOWN SHIFTED HARD AT 70 MPH THEN UP SHIFTED BACK TO THE RIGHT GEAR

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER DOOR UNLATCHED AND SWUNG OPEN. IN ADDITION, THE "DOOR OPEN" INDICATOR ILLUMINATED. THE CONTACT CALLED AUTONATION FORD UNION CITY AT 770-674-6075 (LOCATED AT 4355 JONESBORO RD, UNION CITY, GA 30291) AND WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) IN 2016. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 72,000.

WHILE I STARTED REVERSING TOWARDS MY DRIVEWAY ENTRANCE MY VEHICLE GOT COMPLETELY PARALYZED AS I CHANGED GEARS FROM DRIVE TO REVERSE, MY STEERING WHEEL, BRAKES AND SHIFT GEAR STOPED RESPONDING, I MANAGED TO CAREFULLY MOVE MY CAR TO A SAFETY LOCATION BUT I WAS IN A DANGEROUS SITUATION WHEN I HAD TO LET MY CAR SLIDE DOWN THE ROAD OF MY HOUSE IN ORDER TO LET THE TRAFFIC (I HAD UNINTENTIONALLY CAUSED) CARRY ON. I THEN, PUT MY CARS EMERGENCY BRAKE ON AND CALLED MY MECHANIC. LUCKILY FOR ME, THIS ALL HAPPEN INFRONT OF MY HOUSE, ACTUALLY, AFTER THE 2 HOUR DRIVE I HAD FINISHED COMING FROM, MY CONCERNS ARE WHAT IF THIS INCIDENT WOULD HAVE HAPPEN OUTSIDE OF MY TOWN, OR IN THE HIGHWAY, MY SAFETY AND EVEN MY OWN LIFE WAS ON THE LINE FOR A FEW MINUTES, I CAN ONLY BE LUCKY FOR SO LONG. A COUPLE DAYS AFTER, I CAME TO FIND OUT I DID NOT HAVE ONE RECALL INCOMPLETE BUT 3!, EVEN MORE SHOCKING, I DID NOT RECEIVE NOTICES FOR ANY OF THE 3 RECALLS FROM MY CARS DEALERSHIP. I WENT TO THEM IMMEDIATELY AND NOW AM WAITING FOR THEM TO CALL ME BACK TO SCHEDULE AN APPOINTMENT I BEEN TRYING TO MAKE ALREADY FOR THE PAST WEEK BUT TILL TODAY, I HAVE YET NOT RECEIVED A DATE.

THE LUG NUTS SWELLED CAUSING US TO HAVE TO PURCHASE A SPECIAL TOOL TO REMOVE THEM AND THEN TO REPLACE ALL OF THE LUG NUTS TO PREVENT ANY MORE ISSUES. THIS IS A WELL KNOWN ISSUE WITH FORD, WHO WILL NOT CORRECT THE PROBLEM. THERE WAS A LAWSUIT ON THIS.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT TOOK THE VEHICLE TO BROWN'S AUTO WORLD (2634 HOPE MILLS RD, FAYETTEVILLE, NC 28306, (910) 307-7361) TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). AFTER THE REPAIRS WERE MADE, WHILE DRIVING 25 MPH, THE PASSENGER DOOR OPENED ON ITS OWN. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND HAD THE DOOR LATCH REPLACED A SECOND TIME. SOON AFTER THE SECOND REPAIR, THE DRIVER'S DOOR EXPERIENCED THE SAME FAILURE. THE DRIVER'S DOOR WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

MY CAR CUT OFF IN THE MIDDLE OF THE HIGHWAY NOW MY CAR IS GIVING ME THE WARNING SIGNAL TRANSMISSION NOT IN PARK. THIS IS THE SAME WARNING I'M THE RECALL. I'VE BEEN TRY TO GET THE DEALER TO FIX IT SINCE I GOT THE LETTER 3 MONTHS AGO BUT THEY KEEP TELLING ME THEY CAN'T ORDER THE PART THEY ARE BUSY. I ALMOST GOT HIT BY AN 18 WHEELER DUE TO THIS RECALL NOT BEING FIXED. IT'S BEEN 3 MONTHS AND FORD STILL HAS NOT FIXED THE RECALL AND I DON'T FEEL SAFE DRIVING THE CAR. I WAS DRIVING ON TO 175 IN COLUMBIA MD WHEN THIS HAPPENED.

HAD MY OIL CHANGE/TIRE ROTATION DONE ON 08/01/19 AND WAS TOLD I HAD TO GET NEW LUG NUTS AS THEY WERE SWOLLEN & MISSHAPEN. COST OF $200 TO CHANGE THEM. I THOUGHT THIS IS WI, WINTERS ARE HARSH SO OK. APPARENTLY THIS IS NOT NEW ACCORDING TO THIS WEBSITE. ALSO HAVE NO WORKING AIRBAGS AS A SENSOR FOR THE SEATBELT IS NOT WORKING. TO FIX THAT WILL BE $300+ BUT I REFUSE TO PAY FOR THIS AS THERE IS A RECALL IN PLACE FOR THAT ALSO!! WE ARE LOYAL FORD CUSTOMERS AND TO FIND OUT FORD KNOWS ABOUT THIS IS INFURIATING. WE ARE NOW LOOKING TO TRADE THIS FUSION IN (ONLY 75K MILES ON IT) BUT DO WE GO WITH ANOTHER FORD OR A DIFFERENT MAKE. TO HAVE TO EVEN ASK THIS QUESTION ASTOUNDS ME. FORD - FIX THE PROBLEMS!!!

FORD HAS YET TO REMEDY A SOLUTION FOR THE TRANSMISSION CABLE SHIFTER ON THE FORD FUSION. MY VEHICLE SHIFTER IS IN THE PARK POSITION, HOWEVER, THE DASHBOARD DISPLAYS THAT THE CAR IN IN NEUTRAL. PREVIOUSLY, I HAD PARKED MY CAR, SHUT OF THE IGNITION AND EXITED. MY CAR PROCEEDED TO MOVE BACK AND STRUCK MY HUSBAND'S CAR. LUCKILY, IT WAS ONLY MY HUSBAND'S CAR AND NOT ANOTHER VEHICLE, OBJECT, OR PERSON. THIS ISSUE INITIALLY WAS ANNOUNCED IN JULY OF 2018. I RECEIVED A LETTER IN THE MAIL OF MAY 2019. CURRENTLY, MY CAR WILL NO LONGER OPERATE. THE SHIFTER WILL NOT MOVE AT THIS POINT, THEREFORE, I'M UNABLE TO OPERATE MY CAR. WHEN I CONTACTED MULTIPLE FORD DEALERSHIPS IN THE AREA, AS WELL AS CORPORATE, I WAS TOLD THAT THERE IS NOTHING THAT CAN BE DONE AT THIS POINT AND THAT FORD WILL ADMINISTER AN ADDITIONAL LETTER WHEN THE ISSUE CAN BE ADDRESSED. MONTHS HAVE PASSED AND FORD HAS DONE NOTHING. THE SAFETY LETTER ADVISED, THAT FORD'S "COMMITMENT, TOGETHER WITH YOUR DEALER, IS TO PROVIDE THE HIGHEST LEVEL OF SERVICE AND SUPPORT. SADLY, THIS IS NOT THE CASE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE AND LOW COOLANT INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME AND IT WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED AN UNKNOWN SENSOR. THE CONTACT LATER FOUND OUT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER WHO CONFIRMED THE RECALL AND INFORMED THE CONTACT TO SEND THEM THE REPAIR RECEIPT. THE CONTACT SENT THE RECEIPT AND RECEIVED REIMBURSEMENT. A WEEK AGO, THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

LAST YEAR, OUR BACK PASSENGER DOOR WOULD NOT LATCH SHUT. WE DID A SIMPLE SEARCH AND FOUND THAT THERE WAS A RECALL ON SOME 2013 FORD FUSIONS FOR THIS VERY ISSUE. WHEN WE TOOK IT IN TO THE FORD DEALER, THEY SAID OUR SPECIFIC VIN NUMBER WAS NOT UNDER RECALL BUT THAT IT WAS A "BROKEN PAWL SPRING TAB" WHICH RESIDES INSIDE THE CAR DOOR, THAT WAS THE ISSUE. WE PAID FOR THE REPAIR. LAST WEEK, THE VERY SAME THING HAPPENED TO THE FRONT PASSENGER DOOR (DIFFERENT DOOR). BOTH TIMES IT HAPPENED AS WE WERE GETTING INTO THE CAR WHILE IT WAS STILL PARKED. I CONTACTED FORD AND THEY SAID THERE WAS NOTHING THEY COULD DO SINCE OUR SPECIFIC VIN NUMBER WAS NOT UNDER RECALL. THIS IS VERY CONCERNING TO US BECAUSE IT IS OBVIOUSLY DUE TO THE DEFECTIVE PART AND NOT NORMAL WEAR AND TEAR. WE ARE ALSO CONCERNED THAT, ACCORDING TO FORD, EVEN IF THE DOOR DOES SHUT, IT COULD COME OPEN AGAIN WITHOUT WARNING. IF WE ARE DRIVING DOWN THE INTERSTATE WITH OUR KIDS IN THE CAR AND THE DOOR COMES OPEN WITHOUT WARNING DUE TO A DEFECTIVE PART, WHO KNOWS WHAT COULD HAPPEN. SINCE THIS HAS ALREADY HAPPENED TO 2 OUT OF OUR 4 DOORS, WE CAN ONLY ASSUME IT WILL HAPPEN TO THE OTHER 2 DOORS. THANK YOU FOR YOUR CONSIDERATION. *DT CONSUMER STATED FRONT PASSENGER AND RIGHT REAR DOOR LATCHES HAS BEEN REPLACED.*JB

I WENT INTO MY LOCAL FORD DEALERSHIP FOR A RECALL ON JULY 2, 2019 AND ALSO TOLD THEM MY ENGINE LIGHT WAS ON AND MY CAR WAS OVERHEATING. IN THE LAST TWO YEARS MY VEHICLE HAS HAD TWO RECALLS FIXED FOR THIS ISSUE. I NOTICED WITHIN THE LAST WEEK NOT ONLY WAS THE ENGINE LIGHT ON BUT AS I WAS DRIVING THE CAR BEGAN TO SUDDENLY JERK AND START TO OVERHEAT . I CALLED FORD CUSTOMER SERVICE AND THEY TOLD ME THE RECALL FOR THIS ISSUE FOR THIS WAS RESOLVED AND COMPLETED TWICE IN THE LAST TWO YEARS... OBVIOUSLY NOT. I WENT TO PICK UP MY CAR FROM THE SERVICE AND NOTICED IT WAS JUST SITTING IN THE FRONT OUTSIDE OF THE SERVICE SO I WENT TO FIND SOMEONE FOR THE KEYS. MY VEHICLE WOULD NOT START SO THEY HAD TO GIVE ME A JUMP. I ASKED TO SPEAK TO THE MANAGER BECAUSE MY VEHICLE HAS NO PROBLEMS STARTING WHEN I DROPPED IT OFF THAT MORNING. SO THE MANAGER CAME BACK AFTER A WHILE TALKING TO THE MECHANIC WORKING ON MY VEHICLE AND SAID "THEY HAD TO JUMP IT A FEW TIMES BECAUSE IT KEPT TURNING OFF". SO NOW I'M UPSET BECAUSE HE'S TELLING ME WHOEVER INSTALLED IT PUT IN A SMALLER ONE THAN THE ONE THAT SHOULD BE THERE. I TOLD HIM THAT'S FUNNY BECAUSE I BOUGHT THE VEHICLE HERE LESS THAN TWO YEARS AGO AND IT HASN'T BEEN CHANGED SINCE. NOW MY VEHICLE WILL NOT TURN ON AND HAS BEEN SITTING IN THE GARAGE EVER SINCE BECAUSE I CAN'T AFFORD THE COSTLY REPAIRS.

THE FRONT PASSENGER SIDE DOOR CAME UNLATCHED WHILE THE CAR WAS IN MOTION WITH A PASSENGER SITTING ON THAT SIDE AND TWO PEOPLE IN THE BACK SEAT. THE DOOR DOES NOT STAY SHUT AND ONE PERSON HAD TO DRIVE IT BACK HOME ON THE HIGHWAY WHILE THE OTHER PERSON MANUALLY TRIED THEIR BEST TO HOLD THE DOOR SHUT THE WHOLE TIME. PASSENGERS WERE UNINJURED AND GOT LUCKY THAT THERE WASN'T ANOTHER CAR IN THE LANE NEXT TO IT WHILE THIS HAPPENED. CALLED NORTH CENTRAL FORD DEALERSHIP IN RICHARDSON,TX AS WELL AS FORD MOTOR COMPANY AND NEITHER PARTIES ARE WILLING TO HELP UNLESS WE PAY FOR THE DOOR OUT OF POCKET AS THEY CLAIMED THIS SPECIFIC CAR WAS NOT PART OF ALL THE RECALLS THAT SIMILAR FUSION'S AND FOCUS'S HAVE BEEN HAVING. THIS FAMILY ALSO OWNS A 2012 FORD FOCUS THAT SAME THING HAPPENED AND WAS PART OF THE RECALL AND DOOR WAS REPLACED BY FORD. FORD REFUSES TO UNDERSTAND AND COMPREHEND THE SEVERITY OF THIS LIFE THREATENING ISSUE AND HELP THEIR CUSTOMERS SO THAT THEY CAN SAVE MONEY. OUR LIVES WERE IN DANGER AND IT'S NOT A MATTER THAT NEEDS TO WAIT TILL MORE PEOPLE DIE FOR IT TO BE RECALLED. IT'S BEEN 4 DAYS AND FORD GAVE US A CASE NUMBER AND SAID THEY WILL LOOK INTO IT AND WE STILL DON'T HAVE A CAR OR A SOLUTION AND THIS CAR IS STILL IN THE HOUSE GARAGE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE CONTACT'S HUSBAND WAS DRIVING 15 MPH, THE DRIVER'S SIDE DOOR OPENED ON ITS OWN. THE DRIVER HAD TO REACH OVER AND CLOSE THE DOOR. THE DOOR WOULD NOT SHUT AND LOCK. THE CONTACT STATED THAT THERE WERE PREVIOUS FAILURES CONCERNING THE OTHER DOORS AS WELL. THE CONTACT SCHEDULED AN APPOINTMENT WITH CAVILER FORD (1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-1111) FOR DIAGNOSTIC TESTING AND REPAIR FOR AUGUST 1, 2019. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FAILURE CODES REGARDING EVAPORATIVE SYSTEM LEAK, POWER TRAIN (FUEL AND AIR METERING) AND POWER TRAIN (AUXILIARY EMISSION CONTROL) WERE ILLUMINATED. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. *TR*JB

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE CAME TO A STOP WHEN THE FRONT PASSENGER RIM STRUCK A CURB. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 59,106.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 35 MPH AND MAKING A RIGHT TURN, THE REAR PASSENGER DOOR OPENED ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. PRIOR TO THE FAILURE, THE DOOR AJAR INDICATOR ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED GREENE FORD (LOCATED AT 2365 BROWNS BRIDGE RD, GAINESVILLE, GA 30504, (770) 532-5620) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

PASSENGER SIDE DOOR LATCH BROKE AND FLEW OPEN ON HIGHWAY EXPELLING CONTENTS OF PASSENGER SEAT ONTO BUSY HIGHWAY. DEALER STATED THAT THE SAFETY RECALL FOR THE DEFECTIVE DOOR LATCH WAS ALREADY PERFORMED ON VEHICLE IN 8/2017. THAT THEY "FORD" ONLY WARANTEES PARTS REPLACED BY A SAFETY RECALL FOR 1 YEAR OR 12,000 MILES, SO I AM RESPONSIBLE FOR THE REPAIR AS IT IS NOW SIMPLY A MAINTENANCE ISSUE. WHEN I ORIGINALLY CALLED THE SERVICE DEPARTMENT THE GUYS ASKED ME IF I HAD ALREADY HAD THE RECALL PERFORMED. I TOLD HIM TO CHECK THE COMPUTER AND SEE, THAT I ONLY BRING MY VEHICLE TO THEM, WHILE HE WAS LOOKING HE MENTIONED THAT THEY HAVE BEEN STARTING TO SEE VEHICLES COMING IN AGAIN FOR THE SAME REPAIR EVEN AFTER THE RECALL. LATER HE DENIED EVER SAYING THAT ME. SO WHAT IS THERE TO STOP COMPANIES LIKE FORD FROM REPLACING A PART RECALLED FOR SAFETY REASONS, WITH ANOTHER DEFECTIVE PART AND THEN SIMPLY STATING THAT THE WARANTEE ON THE NEW PART IS ONLY 12 MONTHS. THIS MAKES ABSOLUTELY NO SENSE TO ME, IS THERE SUCH A THING AS A SAFETY RECALL ON THE SAFETY RECALL OR IS I GO THROUGH THE MOTIONS AND MY LIABILITY IS GONE? HOW AM I TO KNOW IF THE DEALER EVEN DID THE RECALL IN THE FIRST PLACE AND NOT JUST MARKED IT COMPLETE? WHAT ARE THE ODDS THAT THE EXACT PART THAT WAS DEFECTIVE AND RECALLED AND REPLACED WOULD FAIL AGAIN FOR THE EXACT SAME THING IT WAS RECALLED FOR TO BEGIN WITH? TRIED FORD NOT JUST DEALER AND GOT THE SAME RESPONSE ON THE 12 MONTHS OR 12,000 MILES RESPONSE.

PASSENGER DOOR LATCH LET GO DURING ON RAMP CORNERING RESULTING IN PASSENGER DOOR TO FLY OPEN UNEXPECTEDLY. THIS LATCH WAS REPLACED BY FORD DURING A PREVIOUS RECALL A YEAR AGO.

STEERING WHEEL BOLT HAS COME LOOSE AND STARTED TO SHAKE

HELLO MY NAME IS [XXX] I HAVE A 2013 FORD FUSION WHICH OF I LOVED UNTIL I GOT A RECALL LETTER IN THE MAIL SO I WENT TO THE STORE ONE DAY CAME OUT AND CAR WOULDN'T MOVE THEN I HAVE TO GET IT TOWED AND THAT COST ME $75 THEN ON THAT MY KEY GOT STUCK IN THE ENGINE I CAN BACK OUT A COUPLE DAYS LATER TO RUN THE CAR CUZ IT'S BEEN SITTING AND MY BATTERY DIED SO I WONDER WHEN THE PART FOR MY CAR WILL BE READY BECAUSE THAT'S MY MEAN FOR TRANSPORTATION FOR ME MY KIDS AND WORK I WILL TAKE THIS MATTER TO COURT IF I HAVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WITHOUT WARNING AND WAS UNABLE TO BE DRIVEN. THE 'ENGINE COOLANT OVER TEMPERATURE' WARNING MESSAGE ILLUMINATED. CHAMPION FORD LINCOLN (140 SOUTHTOWN BLVD, OWENSBORO, KY 42303, (270) 684-1441) INDICATED THAT THE RECALL REMEDY FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) WAS PROVIDED IN MAY OF 2015; HOWEVER, THE FAILURE RECURRED. THE VEHICLE HAD TO BE TOWED. THE CONTACT FELT THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN THE RECALL CAMPAIGN. THE CONTACT WAS UNCERTAIN IF THE RECALL REMEDY HAD BEEN PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I HAD A RECALL DONE FOR MY ENGINE OVERHEATING. NOW MY ENGINE IS BLOWN AND WORTHLESS AND I FEEL THIS IS DUE TO A FAULTY PART PUT IN TO FIX THE OVERHEATING PROBLEM IN MY ENGINE.

MY MID SEAT BELT ON BACK SEAT TIGHTEND UP, NOT ABLE TO RELEASE ON THE BUCKLE MY SON GOT CAUGHT I HAD TO CUT THE BELT HE WAS SUFFOCATING HIM, NEED TO REPLACE THE BELT COVINA FORD SAID IS ABOUT $400, TO REPLACED,

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT CALLED CROSSROADS FORD AT 919-460-5620 (LOCATED AT 1660 PINEY PLAINS RD, CARY, NC 27518) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE ENGINE SOUNDED LOUDER THAN NORMAL WITHOUT WARNING. THE DEALER STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

PASSENGER DOOR CAME OPEN DRIVING DOWN THE ROAD, WILL NOT LATCH. FORD WILL NOT TOW THE VEHICLE TO BE REPAIRED, WILL NOT OFFER US A LOANER VEHICLE. I HAVE ROPE HOLDING THE DOOR CLOSED.

I HAVE NOTICED THAT THE PAINT IN-BETWEEN THE WINDSHIELD AND THE ROOFLINE. I HAVE NOT SEEN THIS IN OTHER CARS AND IT GOES ALL THE WAY DOWN TO THE BARE METAL. THIS IS NOT CAUSED BY ROCKS AND OTHER STUFF FLYING UP FROM THE ROAD. I AM NOT SURE WHEN IT STARTED. I JUST NOTICED IT OVER TIME AND SOMEONE TOLD ME THAT THEY THOUGHT IT WAS A MANUFACTURER DEFECT.

I RETURNED TO MY PARK CAR OPENED AND SHUT MY FRONT PASSENGER SIDE DOOR, THEN OPENED THE REAR PASSENGER DOOR TO RESTRAIN MY GRAND CHILDREN IN THERE CAR SEAT AND THEN WALKED AROUND GOT IN THE DRIVER SIDE AND STARTED MY VEHICLE AND THE PASSENGER SIDE DOOR AJARD LIGHT INDICATOR CAME ON. I REACH OVER AND PUSHED ON THE DOOR AND IT WAS NOT LATCHED. I GOT OUT AND WENT TO INVESTIGATE FURTHER AND REALIZE IT WOULD NOT LATCH.IT LOOKED AS THOUGH IT WAS SHUT THOUGH IT WAS NOT. HAD TO CALL MY HUSBAND TO COME AND CHECK IT OUT THEN WE HAD TO USE A BUNGEE CORD TO HOLD IT SHUT. I CALLED SERVICE AND HAD THEM TO CHECK IT OUT 7/17/2019 THEY INFORMED ME IT WAS THE SAME PROBLEM THEY HAD BEEN HAVING WITH THE DOOR LATCH RECALL THOUGH MY VIN WAS NOT LISTED. THEY REPORTED IT TO FORD AND FORD STILL DID NOT WANT TO COVER THE EXPENSE OR COVER IT IN THE RECALL BECAUSE I HAD OVER 150,000 THOUSAND MILES AND NO EXTENDED WARRANTY. THIS IS A ONE OWNER CALL. THIS SAFETY ISSUE SHOULD BE COVERED AND ALL MY DOOR LATCHES SHOULD BE REPLACED AT NOT COST TO ME. I DID OPEN A CAS NUMBER WITH FORD CUSTOMER RELATIONS THOUGH THEY DIDN'T SEEM TOO CONCERNED, WHAT DOES MY MILEAGE OR WARRANTY HAVE TO DO WITH A UNSAFE DEFECTIVE PART THAT FORD IS AWARE OF? *DT *TP

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT CALLED TERRY'S FORD OF PEOTONE AT 708-258-9200 (LOCATED AT 363 N HARLEM AVE, PEOTONE, IL 60468) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE FRONT PASSENGER DOOR LATCH FAILED AND THE DOOR CAME OPEN WHILE I WAS DRIVING DOWN THE ROAD. THE VEHICLE WAS IN MOTION AT THE TIME THIS HAPPENED. I WAS ON A RESIDENTIAL STREET AT THE TIME. IF I HAD BEEN ON AN INTERSTATE OR HIGHWAY, THIS WOULD HAVE BEEN A VERY UNSAFE SITUATION. APPARENTLY THERE WAS A RECALL FOR THIS ISSUE IN 2015 (RECALL # 15S16) . FORD SAYS THE RECALL WAS COMPLETED ON IT IN NOVEMBER 2015. I BOUGHT THE VEHICLE USED IN MAY OF 2016.*DT*JB

SHIFTER CABLE RECALL ON THE 2013 FORD FUSION. THAT EXACT PROBLEM IS WHAT IS HAPPENING TO MY CAR, WHILE INITIALLY IN DRIVE, THE SHIFTER CABLE BROKE AND CHANGED GEAR BY ITSELF. THE DEALER IS REFUSING TO LOOK AT IT AND FIX IT IN A TIMELY MANNER (ROUSH FORD, COLUMBUS, OHIO 888-380-0264)

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT JUST PURCHASED THE VEHICLE AND NOTICED TRANSMISSION FLUID LEAKING ONTO THE DRIVEWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT CALLED THE FORD MANUFACTURER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A TRANSMISSION RECALL AND DISCONNECTED THE CALL. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE MESSAGE CENTER DISPLAYED "COOLANT LEVEL LOW". THE CONTACT ADDED COOLANT AND CONTINUED DRIVING. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS EVALUATED AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) IN NOVEMBER OF 2018 BY KERRY FORD (155 W KEMPER RD, CINCINNATI, OH 45246) WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD MAY HAVE FAILED AND THE VEHICLE NEEDED A NEW ENGINE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE BUSHING CABLE FRACTURED AS SHE ATTEMPTED TO SHIFT THE GEAR FROM REVERSE INTO DRIVE. THERE WAS NO WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT HAD TO DRIVE THE VEHICLE BACKWARDS. THE CONTACT CALLED ELK GROVE FORD AT 916-249-1630 (LOCATED AT 9645 AUTO CENTER DR, ELK GROVE, CA 95757) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

THE VEHICLE LOSES POWER STEERING UPON START UP. THREE WARNINGS COME UP: : STEERING ASSIST FAULT, SERVICE ADVANCE TRACK, AND HILL ASSIST. THIS IS AN INTERMITTENT, BUT CONSISTENT PROBLEM WHICH INCREASES IN FREQUENCY AND DURATION, LASTING AS MUCH AS 20 MILES AT A TIME. THE VEHICLE HAS BEEN TO THE DEALER MULTIPLE TIMES OVER MORE THAN 2 YEARS WITHOUT A SUCCESSFUL DIAGNOSIS AND REPAIR.

ON A WET, RAINY DAY, I LOST POWER STEERING ASSIST COMPLETELY, LUCKILY AT ABOUT 20 MILES PER HOUR. DAYS LATER, A BOLT HAD TO BE REPLACED WHICH THEY DID FREE OF CHARGE. THE POWER STEERING COST ME $1730.50.THERE ARE RECALLS ON THIS FOR OTHER 2013 FUSIONS. WHY NOT MINE?

YESTERDAY ON JULY 2ND, 2019 I PICKED MY FRIEND UP FROM THE AIRPORT. AS WE WERE DRIVING HOME THE DOOR LITERALLY UNLATCHED ON THE PASSENGER SIDE. THE DOOR WOULDN'T CLOSE. IT WAS LIKE A MALFUNCTION. I CHECKED TO BE SURE THAT NOTHING WAS IN THE WAY TO PREVENT IT FROM CLOSING AND THERE WASN'T. I CONTACTED THE FORD DEALERSHIP IN MY AREA AND WAS TOLD THEY HAVE A RECALL ON THIS ISSUE ON 2014 AND 2015 BUT NOT ON MY 2013 WHICH IS RIDICULOUS. I DID RESEARCH AND NOTICED THAT ON (MARCH 27TH, 2017) THERE WAS THIS SAME RECALL ON THE 2013. NOW I'M BEING TOLD THAT I HAVE TO PAY $400 DUE TO MY WARRANTY RUNNING OUT A WEEK AGO. I'M CURRENTLY USING MY SEATBELT TO HOLD THE DOOR SHUT DUE TO THIS BEING MY ONLY MODE OF TRANSPORTATION

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. CROWN FORD (LOCATED AT 256 SWAIN ST, FAYETTEVILLE, NC 28303, (910) 920-9614) WAS CALLED AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,488.

VEHICLE INSTRUMENT DISPLAYED THAT THE VEHICLE WAS OVERHEATING. VEHICLE WAS RETURNED TO DEALER AND THERMOSTAT ALONG WITH COOLANT SENSOR WERE CHANGED. VEHICLE WAS DRIVEN LESS THAN 2 MILES AND OVERHEATED AGAIN. VEHICLE RETURNED TO DEALER. DEALER ADVISED THAT THE ENGINE FAILED, AND NEEDED TO BE REPLACED. DEALER IS REPLACING THE ENGINE.

THE BUSHING IN THE TRANSMISSION SHIFTER CABLE MAY DEGRADE OVER TIME .

WHEN IN REVERSE BACKUP CAMERA SOMETIMES JUST STAYS ON THE MAIN SCREEN, SOMETIMES TURNS BLACK AND THEN MESSAGE BACKUP CAMERA UNAVAILABLE CHECK WITH DEALERSHIP, SOMETIMES SEEMS LIKE PICTURE IS DISPLAYING BACKWARDS AND SOMETIMES IT WORKS FINE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BUTCH OUSTALET FORD WIGGINS (820 W FRONTAGE DR, WIGGINS, MS 39577, (601) 928-5486) WAS CONTACTED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE COMING OFF OF AN EXIT MY RIGHT FRONT PASSENGER DOOR FLEW OPEN AND I WAS ALMOST IN AN ACCIDENT BECAUSE IT FRIGHTENED ME AS ANOTHER CAR BEHIND ME HAD TO BRAKE AS WELL TO AVOID HITTING ME FROM THE BACK. I READ UP ON THIS CAR AND THERE IS INFORMATION STATIN THE THERE ARE PROBLEMS WITH THE DOOR LOCK/LATCHES WHERE YOU THINK YOUR DOOR IS LOCK AND IT IS NOT. NOW I TRY YO CLOSE IT, THE DOOR WILL NOT LOCK AT ALL. I DID NOT SEE A RECALL ON MY VIN BUT I NOT HAVE TO CONTACT FORD BECAUSE THERE IS INFORMATION ALL OVER THE INTERNET STATING THAT IS A KNOW FACT TO HAPPEN ON THE 2013 AND I BELIEVE THE 2014 MODELS. I ALSO HAVE AN ISSUE WHERE THE SYNC WITH MY FORD DOES NOT WORK CORRECTLY. I AM UNABLE TO USE TOUCHSCREEN BECAUSE WHEN I DUE I GET AN ERROR MESSAGE POPS UP ON THE SCREEN SAYING SOMETHING ABOUT THE USB AND POWER SOURCE AND DOES NOT ALLOW ME TO DO ANYTHING ELSE. I LITERALLY HAVE TO TURN OFF AND RESTART MY SCREEN.

FRONT PASSENGER DOOR FLEW OPEN WHILE DRIVING ON A CITY STREET WITH MY DAUGHTER IN THE FRONT SEAT, SHE HAD TO HOLD THE DOOR SHUT UNTIL I COULD PULL OVER. I HAD IT REPAIRED LAST THURSDAY AND TODAY (SUNDAY), THE SA.E THING HAPPENED TO THE REAR PASSENGER DOOR! WE FOUND THE RECALL ONLINE TODAY WHEN I ENTERED MY VIN. NOBODY WAS HURT THANKFULLY AND THE CAR WAS NOT DAMAGED.

CAR NEVER BEEN IN ACCIDENT IN FRONT. WAXED ALL THE TIME.. AND NOW RUST SROPE INDER THE PAINT. AND NOW THE PAINT CRACKED AND STARTING TO PEEL. ALOT OF REPORTS ARE SAYING THE SAM THING. ALSO THERE ARE RECALLS OUT FOR THAT ISSUE.

THE DOOR LATCHES STOP LATCHING AND NOT EVEN A LOCKED DOOR SECURES THE LATCH AND YOUR FAMILY MEMBER MAY FALL OUT OF THE CAR.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) THREE YEARS AGO; HOWEVER, THE VEHICLE WAS EXPERIENCING A FAILURE. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DRIVE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING GEAR MOTOR BOLTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED DRUM HILL FORD (LOCATED AT 1212 WESTFORD ST, LOWELL, MA 01851, (978) 452-3900) AND THE MANUFACTURER TO NOTIFY THEM OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

LOSS OF DRIVER STEERING ASSIST. STEERING BECAME STIFF. VEHICLE WAS PARKED.

CAR LOST POWER STEERING COMPLETELY WITHOUT WARNING MAKING THE CAR ALMOST IMPOSSIBLE TO STEER AND CONTROL. CAR WAS IN MOTION ON A BUSY CITY STREET AT THE TIME IT HAPPENED.

CAR HAS BEEN OVERHEATING- TOOK CAR TO AUTONATION FORD IN ST.PETERSBURG, FL. CAR HAD OPEN RECALL FROM 2017 FOR SENSOR AND WAS TOLD THAT HOSE WAS BAD- THIS TOOK PLACE NOT EVEN A MONTH AGO AND NOW THE CAR IS OVERHEATING AGAIN. I KNOW THIS IS AN ONGOING PROBLEM WITH FORD FUSIONS AND KNOWN ISSUES FOR FORD. WE PURCHASE THE CAR LAST YEAR FROM TOYOTA AUTONATION. I HAVE ATTEMPTED TO RECTIFY THAT PROBLEM, BUT FORD CONTINUE TO CHARGE FOR PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING COOLANT. WHILE DRIVING VARIOUS SPEEDS, THE COOLANT WARNING INDICATOR DISPLAYED "LEVEL LOW ENGINE OVERHEATED". THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, POWERED OFF THE ENGINE, AND WAITED FOR A WHILE. THE CONTACT ADDED COOLANT TO THE ENGINE AND THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO SHEEHY FORD LINCOLN OF GAITHERSBURG (LOCATED AT 901 N FREDERICK AVE, GAITHERSBURG, MD 20879, (301) 358-4443), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 35 MPH AND TURNING RIGHT, "POWER STEERING ASSIST FAIL" APPEARED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DRIVE SAFELY TO GERMAIN FORD OF COLUMBUS (LOCATED AT 7250 SAWMILL RD, COLUMBUS, OH 43235, (614) 356-9743). THE DEALER STATED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 67,414. THE VIN WAS INVALID.

I JUST RECENTLY HAD TO REPLACE ALL OF MY LUG NUTS. EVERY LUG NUT HAD SWOLLEN SO BADLY THAT THEY HAD TO BE REPLACED. ONE OF THE LUG NUTS BROKE CLEAN OFF, WHILE ATTEMPTING TO REMOVE THE WHEEL. ANOTHER LUG NUT WAS LOOSE AS A RESULT OF THE DEFECT. FORD KNOWS ABOUT THE PROBLEM, BUT REFUSES TO DO ANYTHING ABOUT IT. IT IS A KNOWN SERIOUS DEFECT, OTHER FUSION OWNERS I'VE TALKED TO HAVE SAID THEY HAVE HAD A WHEEL FALL OFF AS A RESULT OF THE LUGNUTS SNAPPING.

ON FLAT OR INCLINED SURFACE IF YOU ARE STEADILY GOING THEN GIVE IT A GOOD AMOUNT OF ACCELERATION THE CAR WILL JOLT AND SHIFT SUPER HARD. HARD ENOUGH TO NEARLY JERK THE STEERING WHEEL OFF TO THE RIGHT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR FAILED TO LATCH, OPENED INDEPENDENTLY, AND FAILED TO CLOSE. THE CONTACT CALLED MARSHALL FORD (1075 W TERRA LN, O'FALLON, MO 63366, (636) 978-3673) AND WAS INFORMED THAT THE CONTACT WAS UNABLE TO REPAIR THE VEHICLE BECAUSE IT WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES) A FEW YEARS AGO. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

MY VEHICLE IS HAVING ISSUES WITH MY CAR NOT GOING INTO PARK. LAST WEEK I GOT HOME PULLED IN MY DRIVEWAY. I TRIED TO PUT MY CAR IN PARK BUT THE GEAR SHIFT WOULD NOT MOVE. IT WAS STUCK IN THE DRIVE MODE. THE ONLY WAY I WAS ABLE TO STOP MY CAR FROM ROLLING INTO MY HOUSE WAS BY USING THE EMERGENCY BRAKE. THIS IS THE SECOND EXTREMELY DANGEROUS RECALL WITH THIS VEHICLE. PREVIOUSLY I HAD A RECALL WITH THE BACK PASSENGER DOOR LATCH. DRIVING WITH MY CHILDREN ONE PARTICULAR DAY AND THE DOOR OPENS. MY PERSONAL OPINION AND BASED ON MY EXPERIENCE THE 2013 FORD FUSION IS A SAFETY HAZARD AND HAS NOT BEEN MANUFACTURED PROPERLY.

HAVE YET TO RECEIVE A NOTICE OF THE TAKATA AIRBAG RECALL AND NOW MY LIGHT IS FLASHING ON WHILE DRIVING. I'VE HAD 2 DIAGNOSTICS DONE ON MY CAR BEFORE I FIXED THE ISSUE AND AFTER I REPLACED THE ABS SENSOR ON MY LEFT FRONT WHEEL AND I'M STILL GETTING THE SAME CODES FOR MY ABS, SERVICE TRACTION CONTROL AND HILL ASSIST LIGHTS. I HAVE HAD MY BRAKES REPLACED THINKING THAT WAS AN ISSUE BECAUSE MY PEDAL IS DEPRESSING TO THE FLOOR WHILE IN MOTION AND FEELS LIKE IT WON'T STOP WHEN TURNING TO PARK. WHAT ELSE AM I TO DO?

SMELL OF EXHAUST IN CABIN WHEN HEAT WAS ON AT ALL TIMES.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE GEARS FAILED TO SHIFT, AND THE TRANSMISSION WOULD SLIP AND JUMP GEARS. ALSO, THE VEHICLE HESITATED. ON ONE OCCASION, WHEN THE VEHICLE WAS PLACED INTO PARK, IT CONTINUED TO MOVE FORWARD. A "SEE MANUAL" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO WOOD HOUSE FORD (3633 N 72ND ST, OMAHA, NE 68134, (402) 574-2600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO A LOCAL TRANSMISSION SPECIALIST, BUT WAS NOT REPAIRED. THE CONTACT WANTED TO EXPLORE HIS OPTIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 130,000.

MY AIRBAG SINE IS ON SINE LIKE ONE YEAR

I TOOK MY VEHICLE TO SPRADLEY FORD DEALERSHIP FOR SERVICE REGARDING RECALLS 16S42 AND 18S24. THE DEALERSHIP REPORTS RESOLVING 16S42 BY SERVICING THE SEAT BELT TENSIONERS. THE DEALERSHIP REFUSED TO ADDRESS RECALL 18S24 BECAUSE I DID NOT HAVE THE CHARGING CABLE INSIDE THE VEHICLE. I SPOKE WITH SERVICE STAFF ON 3 OCCASIONS PRIOR TO PICKING UP MY VEHICLE AND AT NO TIME DID THEY REQUEST OR INFORM ME TO BRING THE CABLE TO THE DEALERSHIP. THE DEALERSHIP MADE NO EFFORT TO REPLACE THE CORD, THERMISTOR OR TRUNK BATTERY HOUSING AS REQUIRED.

ENGINE CYLINDER MISFIRE WITH PAST ENGINE BLOCK CRACKING DUE TO ANOTHER RECALL NOW COMING BACK 5 YEARS AFTER INITIALLY RECALLED.

PERIODICALLY WHEN APPLY BRAKE, NO ENGAGEMENT, AS IF I HIT A PATCH OF ICE, THEN THE BREAK ENGAGES.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER ASSIST ERROR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD UNION CITY (LOCATED AT 4355 JONESBORO RD, UNION CITY, GA 30291) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 61,865.

I WAS DRIVING MYSELF TO MY EMT SALARY, FULL BENEFIT JOB WHEN MY CAR BEGAN TO SMOKE. WHEN I PULLED OVER AND LIFTED THE HOOD FLAMES CAME ROARING OUT. I PERSONALLY WAS ABLE TO PUT IT OUT BEING A FORMER FIRE FIGHTER. NOW INSURANCE SAYS THEY CAN NOT COVER THIS DUE TO IT BEING AN ENGINE FAILURE. DESPITE FULL COVERAGE, GAP INSURANCE, AND FIRE CASUALTY INSURANCE THEY COULD NOT PAY OUT FOR A NEW ENGINE. ONLY THE FIRE DAMAGE DONE UNDER THE HOOD AND NOTHING ELSE. THE DEALERSHIP EXPLAINED I NEEDED AN ENTIRELY NEW ENGINE PUT IN AND THAT IT WOULD COST 7,000.00. I HAD THIS CAR LESS THEN 6 MONTHS WHEN IT CAUGHT FIRE. I ALSO HAVE 11,000.00+ LOAN OUT ON THIS CAR. I FILED A CLAIM WITH FORD MOTOR AND THEY HAVE IGNORED ALL MY ATTEMPTS. I AM UNABLE TO GET ANOTHER LOAN DUE TO ALREADY HAVING AN OPEN CAR LOAN AND NOT ENOUGH CREDIT. I LOST MY JOB AS A RESULT TO NOT BEING ABLE TO AFFORD A RENTAL AFTER BLOWING THROUGH MY ENTIRE SAVINGS FOR ONE. I TEMPORARILY LOST CUSTODY OF MY SON DUE TO NOT TRANSPORTATION TO HIS SCHOOL. I LOST MY HOME DUE TO NOT HAVING MY FULL TIME JOB ANYMORE. I AM NEARING THE POINT OF LIVING ON THE STREETS. I LOST MY EMOTIONAL SUPPORT ANIMAL DUE TO HAVING NO HOME. PLEASE HELP A SINGLE MOTHER COME BACK FROM SUCH A LOSS. *JS

LOSS OF POWER STEERING WHILE DRIVING, BARELY ABLE TO KEEP CONTROL AS IT HAPPENED MID TURN AND HAD TO STEER AWAY FROM CURB AS THE STEERING WHEEL WAS MOSTLY LOCKED UP. ERROR CODES INCLUDING STEERING ASSIST FAULT, ADVANCED TRACK FAULT, AND HIII START FAULT APPEARED AND STEERING WHEEL STAYED LOCKED UP. ATTEMPTED TURNING VEHICLE OFF AND ON BUT ERRORS AND STEERING WHEEL FAILURE REMAIN.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE ENTERING THE VEHICLE AND CLOSING THE DRIVER'S DOOR, THE DOOR FAILED TO LATCH AND REMAINED OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO MIKE FITZPATRICK FORD (238 BULLSBORO DR, NEWNAN GA 30263, (770) 502-3673) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS ADVISED TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 156,000.

LOST COMPLETE POWER AND CONTROL OF CAR NO ACCELERATION WHEN PRESSING GAS IN THE MIDDLE OF STREET CAR SLOWS DOWN WITHOUT NO WARNING AFTER PARKING THE CAR A WRECK INDICATOR FLASH. THIS IS THE 2ND TIME IT'S HIT DOWN ON ME I HAD IT REPAID LAST YEAR AND IT'S HAPPENING AGAIN MY LIFE IS AT RISK WITH THIS CAR SHUTTING OFF ON ITS OWN IT'S NOT FAIR THAT I'M BEING HELD RESPONSIBLE TO PAY FOR THIS FAULTY DEATH TRAP VEHICLE. I COULDN'T DRIVE MY CAR IN THE MIDDLE OF THE ROAD

TRANSMISSION CABLE BUSHING BROKE IN APRIL 2018.. STILL WAITING ON FORMAL RECALL

IN MODERATE TEMPERATURES, ~40-60 DEGREES F, THE ENGINE WILL STALL JUST AFTER STARTING TO DRIVE. SO IN THE SPRING AND THE FALL. IT DOES NOT OCCUR IN THE WINTER OR THE SUMMER. IT USUALLY OCCURS AFTER THE CAR HAS BEEN WARMED UP AND DRIVEN AND THEN TURNED OFF FOR A WHILE. FOR INSTANCE, IF I DRIVE OUT TO LUNCH, STOP AND EAT, AND THEN START DRIVING AGAIN. JUST AFTER I START MOVING, SAY 100 FT., THE ENGINE STARTS RUNNING ROUGH AND NOTHING I DO WILL STOP IT FROM DYING. USUALLY IT STARTS RIGHT UP AND AND THEN IT NEVER HAPPENS AGAIN THAT DRIVE CYCLE. ONLY ONCE HAS IT OCCURRED TWICE IN A ROW. NO "CHECK ENGINE LIGHT" OR CODES. HAD IT CHECKED BY A MECHANIC. THEY CHANGED THE FUEL PRESSURE REGULATOR, BUT IT DID NOT FIX THE ISSUE. STARTED OCCURRING IN THE SPRING OF 2018.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL AGAIN, WHICH CAUSED THE VEHICLE TO ACCELERATE AT HIGH SPEEDS. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND TOOK IT TO TOWN FORD LINCOLN (700 3RD ST SE, EAST WENATCHEE, WA 98802, (888) 470-0454) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 70,000.

TPMS SYSTEM FAULT COMES UP SHORTLY AFTER KEY FOBS STOP WORKING TOOK VEHICLE TO A FOR DEALER FOR SERVICE ALL THEY CAN SAY IS THAT IS THE RTM MODULE BUT THEY CANT BE TO SURE ON WHAT IT IS SEEM LIKE THEY DONT KNOW WHATS GOING ON THIS HAS HAPPEN AT TWO FORD DEALERS ALREADY, RESEARCH WAS DONE AND IT SEEM THAT FORD HAD THIS ISSUE WITH LINCOLN MKX

THE HOOD LATCH CONTINUES TO LOOSEN CAUSING MY HOOD NOT TO CLOSE PROPERLY. I HAVE NOTICED THAT MANY OTHER FUSIONS IN MY TOWN ARE DRIVING AROUND WITH HOODS THAT ARE NOT PROPERLY SHUTTING AS WELL.

CRASHNO FIRENO INJURIES0 DEATHS0 WHEN I PUT THE BACK SEATS DOWN TO CARRY ITEMS THE BACK SEAT WILL NOT GO BACK IN PLACE. YOU HAVE TO TAKE THE BOTTOM SEAT OUT AND REMOVE THE CENTER SEATBELT BOLT WHICH IS ATTACHED TO THE FRAME AND RELEASE THE PRESSURE ONCE YOU DO THIS THE RETURNS TO A NORMAL POSITION IT IS A SAFETY ISSUE. THE MIDDLE SEAT BELT RETRACTOR SEEMS DEFECTIVE. IT WAS STATIONARY. THIS HAS OCCURRED A NUMBER OF TIMES.

MY POWER STEERING WENT ALL OF A SUDDEN WITH NO WARNING. THERE HAVE BEEN COUNTLESS RECALLS FOR THIS ON MY MAKE AND MODEL BUT NO RECALL FOR MY CAR YET.

WHEN I PUT THE BACK SEATS DOWN TO CARRY ITEMS THE BACK SEAT WILL NOT GO BACK IN PLACE. YOU HAVE TO TAKE THE BOTTOM SEAT OUT AND REMOVE THE CENTER SEATBELT BOLT WHICH IS ATTACHED TO THE FRAME AND RELEASE THE PRESSURE ONCE YOU DO THIS THE RETURNS TO A NORMAL POSITION IT IS A SAFETY ISSUE. THE MIDDLE SEAT BELT RETRACTOR SEEMS DEFECTIVE. IT WAS STATIONARY

THE DOOR LATCH FAILED WHILE STATIONARY. I OPENED THE DOOR AND IT WOULD NOT CLOSE. THE CAR HAD ALREADY HAD ALL THE DOOR LATCHES REPLACED IN 2016 BECAUSE OF THE RECALL ISSUED FOR DOOR LATCHES FAILING. THE "NEW" DOOR LATCH FAILED DUE TO THE SAME PROBLEM THE RECALL WAS SUPPOSED TO CORRECT.

TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING 60 MPH, THE CONTACT NOTICED SMOKE EMERGING FROM THE REAR OF THE VEHICLE. UPON EXITING THE VEHICLE, THE CONTACT OPENED THE HOOD AND OBSERVED FLAMES BEHIND THE ENGINE. THERE WERE NO INJURIES DUE TO THE FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

FORD FUSION RECALL - RIGHT REAR DOOR LATCH UNHOOKED, THE DOOR DOESN'T STAY CLOSED. RECALL WAS FOUND ON THIS SITUATION, AND FRONT RIGHT DOOR HAD THIS ISSUE ABOUT A YEAR AGO AND WAS CLAIMED TO BE FIXED. NOW REAR RIGHT DOOR IS HAVING THIS ISSUE AND IT IS ENTIRELY UNSAFE TO DRIVE. ANGELA KRAUSE FORD IN ROSWELL WAS CHARGING AROUND $500 TO REPLACE THIS DOOR LATCH, EVEN THOUGH THERE WAS A RECALL ON THIS INCIDENT. THE VEHICLE WAS STAYING AT THEIR LOCATION WAITING FOR A WARRANTY TO COVER THE COSTS BUT THIS DID NOT OCCUR, AND WE WERE STILL CHARGED FOR A DIAGNOSTIC FEE, JUST FOR THEM TO LOOK AT THE DOOR.

MY DRIVER DOOR IS NOT LOCKING .. DO TO THE DOOR LATCH RECALL .. I HAVE NOT YET GOT A RECALL ON IT .. MY DOOR WILL OPEN WHILE DRIVING..

WHEN IN PARK OR DRIVING MY DOOR OPENS UP. MY DOOR WILL NOT LOCK AND IT'S NOT SAFE DRIVING MY VEHICLE . AND IT'S AIRBAG SINGAL ON THE DASHBOARD .

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. ALSO, EVERY TIME THE VEHICLE WAS FUELED, IT WOULD NOT START. THE CONTACT STATED THAT THE FUEL PUMP WAS REPLACED TWO YEARS AGO BY LENOIR CITY FORD (775 US-32, LENOIR, TN 37771). THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

SWOLLEN, MISSHAPEN LUG NUTS CREATES UNSAFE CONDITIONS FOR CHANGING TIRES AFTER A FLAT TIRE ON THE ROAD. THIS IS MY SON MATTHEW'S CAR AND I AM A CO-SIGNER ON THE TITLE AND PAY THE INSURANCE. HE NOTICED AFTER GETTING A FLAT TIRE WHILE DRIVING IN YORK, PA.

DOOR LATCH BROKEN. THIS TIME IT'S THE DRIVERS ENTRY DOOR. THIS IS THE 3RD DOOR LATCH TO BREAK AFTER THE DOOR LATCH RECALL 'FIX' THAT WAS PREVIOUSLY PERFORMED ON THIS VEHICLE. THIS LATCH BROKE WHILE STATIONARY, THE FIRST BROKEN LATCH OCCURRED WHEN MOVING

WHILE DECELERATING, THE RPM JUMPS UP TO 4 OR 5 AND THE CARS SHIFTS HARD. DOES MATTER IF I AM GOING UP AN INCLINE OR OR FLAT PLAIN ROAD...IT HAPPENS.

CAR WILL NOT GO IN GEAR.

TL* THE CONTACT OWNED A 2013 FORD FUSION ENERGI. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE WAS PUSHED INTO ONCOMING TRAFFIC, WHICH LEAD TO A HEAD ON COLLISION. THE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES, RECEIVED MEDICAL ATTENTION, AND LATER DIED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

VEHICLE STALLS INTERMITENTLY WHILE AT LOW SPEED 0-5 MPH. NO WARNING LIGHTS COME ON AT PANEL. HAPPENED SEVERAL TIMES WITHIN LAST MONTH. DEALER CHECK REVEALS NO IDENTIFYABLE PROBLEMS. HAPPENED AT LOCAL INTERSECTIONS CREATING MAJOR HAZARD TO OCCUPANTS AND OTHER VEHICLES.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 50 MPH, THE FRONT PASSENGER DOOR FAILED TO REMAIN CLOSED AND THE PASSENGER DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. AFTER SWITCHING THE TRANSMISSION SHIFTER INTO PARK, TURNING THE ENGINE OFF, AND EXITING THE VEHICLE, THE VEHICLE ROLLED DOWN THE DRIVEWAY AND INTO THE STREET. THE VEHICLE WAS TOWED TO BRIGHTON FORD (8240 GRAND RIVE AVE, BRIGHTON, MI) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT CABLE BUSHING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 125,000. THE VIN WAS UNKNOWN.

SO WHAT'S HAPPENING IS THAT EVERY TIME I OPEN THE BACK SEAT TO PUT DOWN THE SEAT BELT GETS JAM AND WONT RELEASE AND THEN I HAVE TO GET A TOOL TO UNSCREW THE ENTIRE BUCKLE WHERE THE SEAT BELT LATCHES INTO JUST TO RELEASE THE SEAT FROM BEING STUCK DOWN, NOT ONLY THAT WHEN I PUT THE SEAT BACK UP THE BELT JAMS UP AGAIN. ALSO THE CAR WAS PARKED

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SEATS WERE FOLDED DOWN IN ORDER TO FIT A BEDROOM DOOR MIRROR. THE SEATS RAISED BACK UP AFTER THE MIRROR WAS REMOVED; HOWEVER, THE MIDDLE SEAT BELT BECAME LOCKED UP. THE VEHICLE WAS TAKEN TO HERITAGE FORD (209-529-5110, LOCATED AT 2100 SISK RD, MODESTO, CA 95350) AND THE CONTACT WAS INFORMED THAT SHE WOULD BE RESPONSIBLE FOR THE SEAT BELT REPAIR COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPAIRED THE SEAT BELT. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO GANLEY FORD (2835 BARBER RD, NORTON, OH 44203) WHERE IT WAS DIAGNOSED THAT THE LEVERAGE WAS FRACTURED AND NEEDED TO BE REPAIRED BEFORE THE RECALL REPAIR COULD BE COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. WHILE OPERATING THE VEHICLE, A CONSTANT GRINDING SOUND WAS PRESENT COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO LARRY H. MILLER FORD(11442 S. LONE PEAK PKWY, DRAPER, UT) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.

SIMILAR TO RECALL NUMBER: 17V210000. MY DOOR LATCHES ON THE PASSENGER AND THE PASSENGER REAR DOOR WILL NOT LATCH. THIS FIRST DOOR HAPPENED 10/16/18 AND THE SECOND TODAY 4/13/19. I HAD THE FIRST ONE FIXED AS PART OF MY WARRANTY. THE SECOND ONE JUST OCCURRED. THE VEHICLE WAS STATIONARY AND WHEN THE DOOR WAS CLOSED IT JUST WILL NOT LATCH. THE ONLY REASON I NOTICED WAS THAT THE DOOR INDICATION LIGHT SAID IT WAS OPEN. IF I HAD DRIVEN AWAY IT COULD OF CAUSED PROBLEMS.

SIMILAR TO RECALL NUMBER: 17V210000. MY DOOR LATCHES ON THE PASSENGER AND THE PASSENGER REAR DOOR WILL NOT LATCH. THIS FIRST DOOR HAPPENED 10/16/18 AND THE SECOND TODAY 4/13/19. I HAD THE FIRST ONE FIXED AS PART OF MY WARRANTY. THE SECOND ONE JUST OCCURRED. THE VEHICLE WAS STATIONARY AND WHEN THE DOOR WAS CLOSED IT JUST WILL NOT LATCH. THE ONLY REASON I NOTICED WAS THAT THE DOOR INDICATION LIGHT SAID IT WAS OPEN. IF I HAD DRIVEN AWAY IT COULD OF CAUSED PROBLEMS.

WHILE OPERATING VEHICLE, CHECK ENGINE LITE(S) 2 COME UP, CODE #P0741, TORQUE CONVERTOR CLUTCH AND P1744, TORQUE CONVERTOR CULTCH SOLENOID. GAS MILEAGE HAS CRITICALLY DECREASED FROM AVERAGE OF 34 MPG TO 22 MPG. ENGINE TEMPERATURE GAUGE INDICATES ENGINE IS RUNNING COOL, RADIATOR FAN RANDOMLY COMES ON WHILE VEHICLE IS STOPPED BUT RUNNING. 3 FORD DEALERS HAVE RUN COMPUTER DIAGNOSTICS. TRANSMISSION PERIODICALLY DOWNSHIFTS, MAKES A CLUNKING SOUND. AFTER OPERATING FOR A FEW HOURS ON LONG DRIVES AND UPON PASSING A VEHICLE, WARNING MESSAGE COMES UP, "VEHICLE LOSS OF POWER" DUE TO OVERHEATING. CANNOT PASS! THIS TRANSMISSION AS SHOWN IN DATA FROM CONSUMER'S REPORT ANNUAL FREQUENCY OF REPAIR, 2013-PRESENT, HAS A HIGH FREQUENCY OF REPAIR, ALSO CONSUMER COMPLAINTS. COM. TRANSMISSION IS MECHANICALLY FLAWED. PLEASE INITIATE AN INVESTIGATION AND GENERATE A RECALL OF THIS VEHICLE. REPAIR IS VERY EXPENSIVE.

POWER STEERING FAILURE MESSAGE LIT UP ON DASH WHILE TRAVELING DOWN THE ROAD AT APPROX 40 MPH. POWER STEERING SEEMED FINE. AFTER PARKING THE CAR AND LEAVING IT SEVERAL HOURS, STARTED THE CAR AND MESSAGE CAME BACK AND CAR HAD NO POWER STEERING ASSIST. I WAS LUCKY THAT I WAS NOT TRAVELING DOWN HE ROAD WHEN FAILURE OCCURRED.

THE DRIVERS SEATBELT LIGHT AND WARNING TO NOT WORK AND IT HAS TRIPPED THE AIRBAG LIGHT. YOU HAVE RECALLED SOME FORD FUSIONS FOR THIS EXACT PROBLEM. YET I AM HAVING THAT EXACT PROBLEM AND YOUR SAYING IT WASN'T MY VIN. NOT QUITE GETTING WHY

TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING 55 MPH, THE CONTACT RECOGNIZED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER ONTO THE SHOULDER. WHEN THE CONTACT OPENED THE HOOD, SOMETHING FELL FROM THE ENGINE ONTO THE GROUND AND THE ENGINE CAUGHT FIRE. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOTALED AND TOWED TO A TOW LOT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 16,000.

POWER STEERING STOPPED WORKING. THERE ARE NUMEROUS RECALLS FOR THIS BUT APPARENTLY NOT ON THIS VIN BECAUSE IT IS A 8/2012 BUILD. BUT IT IS THE SAME PROBLEM THEY HAVE WITH OVER 400,000 OTHER FUSIONS. WE WERE TURNING AROUND IN A PARKING LOT WHEN THE STEERING SUDDENLY BECAME VERY DIFFICULT. THE LIGHT TO CHECK POWER STEERING HAD BEEN ON FOR 5 MINUTES PRIOR TO THE FAILURE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING, THE VEHICLE JERKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE AND THE TRANSMISSION NEEDED TO BE RESET. IN ADDITION, THE FRONT LOWER CONTROL ARMS ON BOTH SIDES OF THE VEHICLE DETACHED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 124,973.

AFTER I DRIVE THE CAR, AND TURN IT OFF, THEN COME BACK 30-45 MINUTES LATER, AND START THE CAR UP, THE ENGINE SHUTS OFF OR I DRIVE IT 200FT., THE CAR SHAKES VIOLENTLY, AND THEN TURNS OFF. THIS HAS HAPPENED TO ME WHILE PARKED AND WHILE MOVING IN BUMPER TO BUMPER TRAFFIC. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST FEW MONTHS. THE ISSUE SEEMS TO ONLY HAPPEN WHEN THE CAR IS STATIONARY OR MOVING AT LOW SPEEDS.

THE SHIFTER CABLE BUSHING FAILED,CAUSING INACCURATE GEAR SELECTION,RESULTING IN CAR ROLLING DOWN MY DRIVEWAY, CROSSING THE STREET AND CRASHING INTO MY NEIGHBORS TREE. DAMAGE INCLUDED THE REAR BUMPER, THE TREE, NO ONE WAS HURT BUT IT COULD HAVE BEEN A LOT WORSE. FORD HAS A RECALL FOR THE SAME YEAR, AND MODEL, BUT INSIST THAT MY CAR IS NOT IN THE LIST. THIS INCIDENT HAS COST TO DATE ALMOST A THOUSAND DOLLARS TO FIX. THE LOSS OF CONFIDENCE REGARDING THE SAFETY OF THIS VEHICLE CANNOT BE MONETIZED.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 60 MPH, THE STEERING FAILED. THE CONTACT HAD TO USE FORCE TO STEER THE VEHICLE AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. AIRPORT FORD (8001 BURLINGTON PIKE, FLORENCE, KY 41042, (859) 371-4750) DIAGNOSED AND REPAIRED THE STEERING BOLTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

FORD FUSION 2013 WHILE DRIVING FUEL GAS CAP WILL MAKE A NOISE OF AIR COMING OUT, IF IT CONTINUES THE CAR WILL TURN OFF EVEN WHEN DRIVING OR STATIONARY ON BOTH HIGHWAY AND STREET HAS HAPPENED MORE THAN 4 TIMES FORD AGENCY SAID THEY WILL NOT FIX IT

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE REAR SEAT BELTS LOCKED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO LAKE ELSINORE FORD (31500 AUTO CENTER DR, LAKE ELSINORE, CA (951) 471-4100) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 93,000. *DT CONSUMER STATED HAD THE FRONT SEATBELT REPAIRED.*JB

MY VEHICLE HAD A RECALL ON IT IN 2016 FOR THE DOOR LATCHES NOT WORKING. THE LATCHES WERE SUPPOSEDLY ALL REPLACED AT THE DEALERSHIP AFTER THE RECALL. IN SEPTEMBER OF 2018,I OPENED MY BACK DOOR AND TRIED TO CLOSE IT AND IT WOULD NOT LATCH AGAIN. I HAD TO ROPE MY DOOR SHUT TO GET IT TO THE DEALERSHIP AND THE SUPPOSEDLY PUT ANOTHER LATCH ON THAT DOOR. ON FRIDAY MARCH 29 I WAS DRIVING HOME FROM WORK AND MY DRIVER SIDE DOOR UNLATCHED ON ITS OWN AGAIN. I TRIED TO SHUT IT AS I WAS DRIVING AND HAD TO STOP ON THE SIDE OF THE HIGHWAY. I TOOK IT TO THE NEAREST FORD DEALERSHIP TO ME AND THEY TOLD ME I WOULD HAVE TO PAY FULL PRICE FOR THE RECALL. THE DEALERSHIP I GOT THE CAR AT IS TOO FAR SO I CALLED THEM TO HAVE IT TOWED THERE BUT THEY WOULD NOT HONOR THE RECALL. ON THE MORNING OF APRIL 1 I SPOKE WITH FORD CUSTOMER CARE AND THAT THERE IS NOTHING THAT THEY CAN DO. MY CAR IS UNDRIVEABLE AND FORD WILL NOT HELP WITH THE PROBLEM. FORD EXPECTS ME TO PAY $600 EVERY 6 MONTHS WHEN THEIR RECALLED PARTS STOPPED WORKING OR NOT DRIVE MY CAR AT ALL. MY DOOR FLUNG OPEN WHILE I WAS ON THE ROAD AND THAT IS EXTREMELY DANGEROUS AS I COULD HAVE FALLEN OUT OR HIT SOMEONE AND CAUSED A WRECK.I BELIEVE IT IS VERY DANGEROUS TO DRIVE MY CAR IN ITS CURRENT CONDITION. MY DOOR HAS TO BE ROPED SHUT SO THAT NO ONE WILL TRY TO STEAL MY CAR OR SOMETHING OUT OF MY CAR. THE DOOR WILL NOT EVEN STAY CLOSED DUE TO THE WIND. THE RECALL MAY HAVE BEEN DONE BUT THE PROBLEM STILL REMAINS.

I WAS DRIVING ON A HIGHWAY AND ABOUT TO CROSS A BRIDGE WHEN THE STEERING WHEEL WOULD NOT TURN WITHOUT CONSIDERABLE STRENGTH.

HELLO, ON 03/14/2019 I CHATTED FORD ON MY NUMEROUS RECALLS ON MY 2013 FORD FUSION. I WAS GIVEN CASE# (XXXXX) AND TOLD TO TAKE TO A FORD DEALERSHIP FOR ASSESSMENT ON PRIOR RECALL REPAIRS. IN 2017 WE HAD A COOLANT RECALL AND WAS TOLD BY DAVE LITTLETON FORD IN SMITHVILLE, MO. THAT WE HAD ANTI-FREEZE ALL OVER OUR ENGINE AND THEY HAD TO REPLACE THE WHOLE ENGINE. WE NEVER HAD ANY PROBLEMS OR SIGNS THAT IT HAD A COOLANT PROBLEM? WE TOOK IN BECAUSE WE GOT THE RECALL NOTICE. MY CAR HAS NEVER RAN RIGHT SINCE. IT IDLES FAST ETC. IN DECEMBER OUR FLEX PLATE CRACKED, NOW 3 MONTHS LATER IT CRACKED AGAIN. OUR MECHANIC SAYS THE ENGINE DOES NOT APPEAR TO HAVE BEEN LINED UP CORRECTLY WITH THE TRANSMISSION AND WE WILL CONTINUE TO HAVE ISSUES BECAUSE OF THE SHOTTY MECHANICAL WORK DONE BY DAVE LITTLETON FORD. WE HAVE TAKEN TO GARY CROSSLEY FORD IN KC, MO. THEY ALSO AGREE THERE IS SHOTTY MECHANICAL WORK DONE TO THE ENGINE REPAIR DUE TO RECALL? WE HAVE BEEN 2 WEEKS WITH NO WORD ON HOW THIS ISSUE IS GOING TO BE RESOLVED AND ARE WITHOUT A CAR? I NEED SOME ANSWERS? THE ENGINE WAS NOT ALIGNED CORRECTLY AND SEALANT WAS PUT IN PLACES IT SHOULD NOT HAVE BEEN WHEN REPLACED. I AM NO MECHANIC BUT THEY HAVE SUBMITTED IN THE CLAIM THEY ARE SENDING IN WITH GREATER DETAIL CANDICE SAYS:THE REASON I AM ASKING THESE QUESTIONS IS BECAUSE WE ARE NOT ABLE TO VIEW CLAIMS ENTERED BY THE DEALER. I WANT TO UNDERSTAND WHAT IT IS THAT THEY WERE WAITING FOR. SO, THEY CAN COMPLETE THE REPAIR, THEY ARE JUST WAITING FOR FORD TO SAY IT CAN BE DONE UNDER THE RECALL, IS THAT CORRECT? AMY SAYS: YES IF I WAS NOT SOLD A CAR WITH A FAULTY PART I WOULD NOT HAVE HAD COOLANT ALL OVER MY ENGINE TO HAVE TO BE REPLACED. IF AN APPOINTED FORD MECHANIC HAD CORRECTLY REPLACED ENGINE I WOULD NOT BE IN THIS SITUATION? FORD CONTINUES TO CLOSE CLAIMS AND IGNORE ISSUES! CASE#(XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

RECENTLY WHEN I SLOW DOWN TO STOP AND THEN PRESS MY BRAKES, THE CAR OCCASIONALLY PROPELS FORWARD.

THE PASSENGER REAR DOOR ALL OF A SUDDEN WON'T LATCH. THERE HAVE BEEN 2 RECALLS REGARDING THE SITUATION AND I DON'T HAVE PAPER WORK BUT THEY SAID I TOOK IT IN FOR THE RECALL IN 2016. IF ANOTHER RECALL WAS ISSUED I'M 2017 REGARDING THE SAME SITUATION WHY WOULD MY REPAIR NOT BE UNDER THE RECALL?

WHEN THE CAR IS WARM, THE VEHICLE WILL STALL EVERY TIME WHEN RESTARTED AFTER IT WAS TURNED OFF FOR LESS THAN AND HOUR. LOSES ALL THROTTLE RESPONSE, HAVE HAD A FEW SCARES WHEN TURNING ONTO A BUSY ROAD AND VEHICLE STALLS. NO CHECK ENGINE LIGHT

WHEN IT RAINS I GET A PUDDLE OF WATER IN THE DRIVER AND PASSENGER SEAT FLOOR BOARDS..WE CANNOT FIND WHERE THE WATER IS COMING FROM. THE DEALERSHIP IS SAYING IT'S COMING FROM A FAULTY SEAL AROUND THE WINDSHIELD.IT HAPPENS WHEN IN MOTION AND WHEN STATIONARY.

TAKATA RECALL WHEN I TURN ON MY CAR THE WARNING MESSAGE SAID "POWER STEERING SERVICE NOW." WHEN I TRY TO GET OUT OF THE PARKING LOT OF THE STORE. HAD TO CALL A TOW TO GET IT TO A SHOP. SINCE FORD WAS ALL BOOKED UP AND DONT HAVE AN OPENING TILL 3-4 WEEKS LATER SO I TOOK IT TO A SHOP THAT WOULD TAKE A LOOK AT IT THE NEXT DAY. THE SHOP TOLD ME THAT MY RACK AND PINION WAS NOT WORKING. THEY SAID WAS THE CAR IN ANY ACCIDENT OR WENT INTO ANY POTHOLES I TOLD THEM NO. BECAUSE I MAINLY DRIVE ON THE HIGHWAY WHICH HAS NO POTHOLES. THE SHOP TOLD ME TO GET A NEW RACK AND PINION IT WOULD COST ME $1000 OR GET A REBUILT ONE FOR $600. SO I WENT FOR THE CHEAPER OPTION BECAUSE I DON'T HAVE THAT KIND OF MONEY FOR A NEW ONE. RIGHT NOW I'M JUST WAITING FOR THE CAR TO BE FIXED. THE CAR ONLY HAS 68000+ MILES AND ITS ALREADY BREAKING DOWN. IF THE CAR OF THAT YEAR HAS A RECALL GET THE RECALL FOR ALL OF THE CARS OF THAT YEAR NOT JUST SOME.

HAVE NOT BROUGH TO DEALER YET, HOWEVER ALL MY LIGHTS LIT UP AND HAVE NOT TURNED OF SO FAR. ADVANCETRAC, BLINDSPOT, REAR CAMERA ASSIST, ABS, ETC.. BASICALLY ALL MY ASSIST HAVE COME ON. SINCE THEY HAVE COME ON MY STEERING HAS BEEN TOUGH, AS IF THE ELECTRICAL ASSIST WAS DISABLED BECAUSE ITS COMBINED WITH THE ABS SYSTEM. ACCORDING TO A YOUTUBE VIDEO POSTED ONLINE, THE PROBLEM IS A CORRODED OR MALFUNCTIONING WIRE IN THE ABS DRIVER (OR PASSENGER?) SIDE OF THE WHEEL WELL. "ISSUE WAS MY DRIVER FRONT TIRE... IT'S THE WIRE HARNESS THAT GOES BACK TO THE CPU FROM THE ABS SPEED SENSOR. THIS SHOULD BE A RECALL IN MY OPINION AS A LOT OF PEOPLE ARE HAVING THIS ISSUE WHICH CAUSES ELECTRICAL POWER STEERING ASSIST TO TURN OFF MAKING IT HARDER TO TURN THE STEERING WHEEL" QUOTED FROM THE YOUTUBE VIDEO. WHERE THE WIRES CONNECT OR SOMETHING ALONG THAT LINE. IT WOULD BE REALLY APPRECIATED IF FORD LOOKED INTO THIS AND MADE A RECALL. THIS IS NOT SAFE CONSIDERING IT DISABLES SOME (OR ALL) OF YOUR STEERING CAPABILITIES. MORE DETAIL: ALL LIGHTS HAVE LIT UP BEFORE DURING THE FIRST SNOW-FALL (BUT SHORTLY AFTER TURNED OFF). I PURCHASED THE CAR WITH 70,000 MILES ON IT, IN JULY OF 18'. IT IS NOW MARCH OF 19' AND WE'VE HAD WARM DAYS UP UNTIL TODAY, WHEN WE HAD SNOW AGAIN HERE IN CENTRAL NEW YORK. NOW THE PROBLEM ARISES AGAIN. PLEASE RECALL THIS ISSUE.

I WAS DRIVING ON THE HIGHWAY TO TAKE MY DAUGHTER TO THE DOCTOR WHEN MY WINDSHIELD WIPERS STOP MOVING.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER DOORS OPENED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND RESUMED DRIVING, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO SUNRISE FORD (LOCATED AT 16005 VALLEY BLVD, FONTANA, CA 92335, (888) 629-1239) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS17392667. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS IN DRIVE, THE GEAR WOULD INDEPENDENTLY SHIFT INTO REVERSE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE FROM ROLLING OUT OF THE DRIVEWAY. GARY YEOMAN'S FORD LINCOLN (1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, (386) 310-2342) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 90,000.

CAR WILL SHIFT TO NEUTRAL WHEN PLACE IN REVERSE. CAR WILL ALSO JERK WHEN CHANGING SPEEDS OF 10.

AFTER DRIVING 10-25 MILES AND STOPPING FOR A SHORT BREAK TO GROCERY SHOP OR VISIT FAMILY. STARTING THE CAR UP AGAIN AND BACKING/PULLING OUT OF PARKING SPOT OR DRIVE WAY - IT STALLS. POWER STAYS ON, BUT ENGINE FLUCTUATES RPM IN A LUNGING FASHION BEFORE PUTTERING OUT. THIS CAN HAPPEN MULTIPLE TIMES A DAY OR EVERY COUPLE OF DAYS IT'S VERY RANDOM. I HAVE TALKED TO ANOTHER FORD FUSION OWNER AND THEY HAVE HAD VERY SIMILAR ISSUES.

I CRASHED MY CAR INTO A LIGHT POLE BECAUSE THE TRANSMISSION CABLE BROKE WHILE TRYING TO TURN AROUND. I PLACED THE CAR IN REVERSE TO COMPLETE A TURN ON S. BOYLE AVENUE IN ST. LOUIS BUT WHEN I PRESSED THE GAS TO GO BACKWARD, THE CAR WENT FORWARD INTO THE POLE. THE TRANSMISSION STAYED IN DRIVE WHEN THE CABLE BROKE AND CAUSE SIGNIFICANT DAMAGE TO MY FRONT FASCIA AND GRILL. I AM REPORTING THIS BECAUSE FORD SENT A RECALL NOTICE AND WOULD NOT REPAIR MY CAR DUE TO THE DAMAGE RESULTING FROM A KNOWN DEFECT. THE RECALL NOTICE SAID NO ACCIDENTS OCCURRED FROM THIS RECALL AND I HAD TO CORRECT THE RECORD. FORD'S CABLE DEFECT DID CAUSE MY CRASH AND VEHICLE DAMAGE. FORD HAS COMPLETED THE CABLE RECALL BUT WILL NOT REPAIR THE RESULTING DAMAGE TO MY CAR.

JUMPING DURING ACCELERATION WHEN THE CAR IS SHIFTING GEARS. CAR ACTS AS OF IT WANTS TO TURN OFF .

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE "STEERING FAULT SERVICE NOW" MESSAGE DISPLAYED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER WHILE DRIVING AROUND A ROUNDABOUT. ALSO, THE "STEERING STOP" INDICATOR FLASHED WHILE DRIVING. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. GREG HUBLER FORD (2001 E MCGALLIARD RD, MUNCIE, IN 47303, MUNCIE IN 47303, 1-(888) 711-6349) WAS NOTIFIED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V232000 (STEERING), ALTHOUGH THE VEHICLE EXHIBITED THE SAME FAILURE. THE MANUFACTURER REFUSED TO PROVIDE A REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

PERIODICALLY WILL DELAY WHEN SHIFTED INTO REVERSE, THEN WILL ENGAGE HARD, CAUSING LOUD SOUND, SLAMS INTO GEAR. HAPPENED SEVERAL TIMES FROM THE PARKED POSITION BACKING OUT OF A PARKING SPACE, SHIFTING FROM PARK TO REVERSE. ALSO HAPPENED SEVERAL TIMES WHEN STOPPING FORWARD MOTION AND SHIFTING INTO REVERSE, SHIFTING DRIVE TO REVERSE ALSO HAS CONDITION WHILE DRIVING THAT TRANSMISSION WOULD NOT SHIFT OUT OF LOW GEAR AUTOMATICALLY OR MANUALLY, NEEDED TO PULL OVER TO THE SIDE OF ROAD, AND SHUT ENGINE OFF AND RESTART, TRANSMISSION SHIFTED CORRECTLY AFTER RESTARTING ENGINE OWNED VEHICLE FROM NEW, DELAY SHIFTING INTO REVERSE CONDITION OCCURRED PERIODICALLY AFTER ABOUT TWO YEARS OF SERVICE. THE NO UP SHIFT CONDITION HAS ONLY OCCURRED ONCE TO DATE ON 3/1/19

EXTREMELY ABRUPT SHIFTING BETWEEN 1ST-2ND AND 2ND-3RD. 2013 FORD FUSION TITANIUM AWD. THE SHIFT IS BECOMING SO HARD THAT I BRACE MYSELF AND PLACE MY NECK AGAINST THE HEADREST DURING THE SHIFT. THE TRANSMISSION SHIFT'S SO HARD IT SOUNDS LIKE SOMETHING IS GOING TO BREAK. I'VE HAD THE ADAPTIVE SYSTEM REPROGRAMED 3 TIMES AND THE SOLENOIDS IN 2ND AND 3RD REPLACED ALREADY. THE SHIFT IS ABRUPT AND HARD NO MATTER HOW I TRY ACCELERATING, ALSO SPORT MODE DOESN'T MAKE A DIFFERENCE.

THE ENGINE GET OVERHEAT AND STOP WORKING. THE COOLANT LEVEL KEEP DECREASING ALONG THE DRIVING, BUT DIDN'T FIND ANY LEAKING. IT SHOULD BE RELATED TO FORD RECALL 17S09

THE VEHICLE HAS AN ELECTRICAL GLITCH AND WHEN ATTEMPTING TO PARK THE CAR IT WILL SHOW AS PARK BUT WILL ACTUALLY SLIP INTO NEUTRAL AND ROLL FORWARD OR BACK IF IN A SLIGHT HILL. ALSO AN MANUFACTURING ERROR IS CAUSING THE CAR TO ABRUPTLY STOP WHILE ON DRIVING. THE RPMS WILL INCREASE BY ITSELF AND THEN SUDDENLY FALL TO 0 AND THE CAR WILL NOT BE ABLE TO MOVE. ALL THE ELECTRICAL COMPONENTS WILL STILL BE ON I.E. RADIO , HEAT , LIGHTS BUT THE CAR WILL NOT MOVE. IT'S NO WARNING AS TO WHEN IT WILL JUST SUDDENLY STOP SO IT'S EXTREMELY UNSAFE IF DRIVING ON A HIGHWAY.

DRIVER SEAT I HAVE A FORD FUSION 2013 THAT I PURCHASED BRAND NEW AND HAVE ALREADY HAD MANY ISSUES (SOME RECALLS AND SOME NOT). I AM CURRENTLY HAVING ISSUES WITH MY DRIVER SEAT MOTOR THAT MOVES SEAT FORD AND BACK FOR LEG ROOM. THE SIDE OF THE SEAT CLOSEST TO MIDDLE CONSOLE (RIGHT SIDE) SEEMS STUCK AND WILL NOT MOVE FORWARD. THIS RESULTS IN A DIAGONALLY ANGLED SEAT. I AM NOT A TALL PERSON, THEREFORE THIS ISSUES MAKES ME UNABLE TO DRIVE MY CAR. I HAVE RESEARCHED THIS ISSUE AND SEE SEVERAL OTHERS HAVE HAD THIS SAME ISSUE. WE BROUGHT IT INTO THE FORD DEALERSHIP WHERE WE PURCHASED THE CAR AND THE COST FOR SAID ISSUE IS OVER $2,000.00. SEEMS LIKE IF MULTIPLE PEOPLE ARE HAVING THIS ISSUE THEN THERE WAS CLEARLY SOMETHING WRONG FROM THE BEGINNING. ALSO- I SEE THERE IS ANOTHER SEAT RECALL FROM 2014 (FRONT SEAT BACKREST REPLACEMENT) TO WHICH THE MOTOR AND SEAT ELECTRICAL CONNECTORS ARE REMOVED/REPLACED/OR ADJUSTED. LEADS ME TO THINK THIS MAY BE AN ISSUES ASSOCIATED WITH THIS RECALL. I AM DISHING OUT THE COST OF THIS REPAIR..I DO NOT HAVE ANY OTHER OPTION RIGHT NOW. BUT I AM GREATLY DISAPPOINTED WITH THIS ISSUES AND FORD DENYING RESPONSIBILITY FOR THIS ISSUES EVEN THOUGH SEVERAL FORD CUSTOMERS HAVE HAD THE SAME ISSUE. SADLY, THIS MAKES ME DISTRUST PURCHASING A FORD VEHICLE AGAIN.

COMPLAINTS INVOLVING TRANSMISSION SLIPPING I BROUGHT IT BACK A COUPLE TIMES AND I THINK THIS PROBLEM SHOULD BE LOOKED INTO IN MOTION THIS HAPPENS AND EVERY TIME WE BRING IT BACK THEY SAY THEY CAN'T FIND ANYTHING BUT WHEN WE GET IT BACK IT WORKS BETTER THEN IT STARTS DOING IT AGAIN PLEASE LOOK INTO THIS THANKS

I HAVE A 2013 FORD FUSION. IT HAS BEEN DISPLAYING A JERKING MOTION WITH PULLING IS OUT A PARK AND INTO DRIVE. WHEN GOING TO TURN THE CORNER IT STALLED OUT ON ME. I WAS ABLE TO GET IT STATED BACK UP BUT WHEN DRIVING ITS LIKE IT HAD NO POWER AND IT WAS GOING SLOW.

AIR BAG LIGHT HAS CAME ON AND WOULD NOT GO OFF THE CAR HASN'T BEEN IN A ACCIDENT OR ANYTHING. THE AIRBAG LIGHT CAME ON WHEN I WAS DRIVING ON THE HIGHWAY.

TAKAT RECALL: DRIVING CAR WARNING LIGHT COMES ON THEN OFF TOO FAST TO SEE WHAT WARNING IS. WHILE DRIVING ON A STREET, CAR TRIES TO STOP ON OWN LIKE HITTING BRAKES WHICH I AM NOT.

EXHAUST MANIFOLD LEAK

SMELL OF GASOLINE, BOTH WHEN IN MOTION AND STATIONARY. GETS WORSE WHEN FILL THE TANK WITH GAS. THE SMELL IMPROVES WHEN I SET THE CABIN AIR TO RECYCLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND FAILED TO TURN. THE FAILURE WAS INTERMITTENT. ALSO, THE TRANSMISSION SLIPPED AND SEIZED BEFORE GOING INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE SEAT BELTS IN THE REAR SEATS WERE MALFUNCTIONING AND PREVENTED ONE OF THE REAR SEATS FROM BEING RAISED IN AN UPRIGHT POSITION. FORD & LINCOLN OF SMITHTOWN (440 MIDDLE COUNTRY RD, ST JAMES, NY 11780, (631) 265-2340) STATED THAT THE WARRANTY WAS EXPIRED; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000.

THESE LOW PROFILE TIRES AND RIMS ARE TERRIBLE. I BARELY HAVE 35,000 MILES ON THIS VEHICLE AND I'VE HAD TO REPLACE 3 TIRES DUE TO HITTING A POTHOLE OR ROADWORK. IT CAN'T WITHSTAND REGULAR WARE AND TEAR! THIS VEHICLE HAS COST ME MORE MONEY AND TIME WASTED FROM ALL THE RECALLS, THE LIFTING OF THE WINDSHIELD AND PAINT LIFTING OFF THE FRONT HOOD.

I NOTICED WATER DRIPPING FROM THE DRIVER SIDE DASHBOARD ONTO MY SHOES WHILE DRIVING. WHEN IT RAINED, WATER WAS IN THE FLOOR BOARD AND SINCE I PARK ON A HILL, IT WAS GOING UP UNDER THE SEAT AND SATURATING THE BACK FLOOR BOARD AS WELL. I HAD RECEIVED A CRACK IN THE SUNROOF FROM A TREE BRANCH SO THOUGHT THE WATER WAS COMING IN FROM THAT PROBLEM. TOOK IT TO A COLLISION CENTER FOR THEM TO TELL ME IT WASN'T COMING FROM THE CRACK BUT THE WINDSHIELD IS SEPARATING! I ALSO DON'T UNDERSTAND WHY THERE ISN'T ANY RUBBER SEAL TO PREVENT THIS FROM HAPPENING. VERY DISSATISFIED WITH THIS VEHICLE, HAS HAD OVER A DOZEN RECALLS, SEEMS LIKE FORD DOESN'T WANT TO FIX THESE ISSUES. I'VE CALLED AND ASKED ABOUT ALL OF THESE ISSUES, SOMEONE WAS SUPPOSED TO CALL ME BACK, BUT WE ALL KNOW HOW HOW THAT TURNS OUT. AS SOON AS I GET THESE ISSUES FIXED I'LL GET A NEW CAR AND IT WON'T BE A FORD!

MY CAR HAS BEEN SKIPPING AND HESITATION WITH POWER TRAIN OR TRANSMISSION WHILE DRIVING WHENEVER IT WANTS. IT’S NOTHING SPECIFIC TO MAKE THAT HAPPEN. LAST WEEK BACK POWER WINDOWS QUIT WORKING. NOW....STARTED CAR IN DRIVE, STEERING WAS LOCKED. DROVE BACK AND FORTH, TRIED DIFFERENT GEARS, TRIED RESTARTING, IT FINALLY STARTED BY TURNING KEY OVER. CAME HOME, PARKED IN DRIVEWAY, CAN’T GET STEERING TO UNLOCK AT ALL NOW! I AM OVER AN HOUR AWAY FROM HOME, SO WHENEVER IT DECIDES TO TURN, I CAN HEAD HOME. BUT AFTER READING THESE REVIEWS, DO I DARE? DOES FORD WANT US OWNERS TO DIE, OR THE INNOCENT WE MAY HIT? EITHER WAY I WOULD SUE BECAUSE THEY CANNOT DENY KNOWING THERE’S A PROBLEM!

SHIFT LINKAGE CAME APART, THE CAR IS A 2013 BUT ISNT COVERED UNDER THE CURRENT RECALL FOR SOME REASON. THE CAR WAS STATIONARY

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE STEERING ABILITY SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO BYERS FORD (1101 COLUMBUS PIKE, DELAWARE, OH 43015) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHEN THE CONTACT SHIFTED THE GEAR INTO REVERSE, THE TRANSMISSION REMAINED IN PARK. THE CONTACT HAD TO SHIFT INTO NEUTRAL, PUSH THE VEHICLE, HOP ISIDE, AND PLACE THE GEAR INTO REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO J.C. LEWIS FORD LINCOLN STATESBORO (6922 VETERANS MEMORIAL PKWY, STATESBORO, GA 30458, (912) 341-6767) WHERE IT WAS DIAGNOSED AND REPAIRED. THE DIAGNOSIS INFORMATION WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 87,892.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER'S DOOR OPENED INDEPENDENTLY. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND SECURED THE DOOR WITH A JUMP ROPE. THE VEHICLE WAS TAKEN TO PEACOCK FORD (1875 S ORLANDO AVE, MAITLAND, FL 32751, (407) 644-7111) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 48,551.

I HAVE ALREADY FILED A COMPLAINT , #11173709, I AM FILING AGAIN BECAUSE I WANTED TO ADD INFORMATION TO THE ORIGINAL COMPLAINT BUT COULD NOT FIND HOW TO DO THAT. THIS IS A 2013 MODEL YEAR CAR THAT WAS PURCHASED NEW FROM THE DEALER IN MARCH 2015. THE CAR HAS BEEN ON THE ROAD FOR LESS THAN FOUR YEARS AND HAS ONLY 34750 MILES. THE STEERING ASSIST HAS FAILED, ALMOST CAUSING A FENDER BENDER IN A PARKING LOT. AFTER RESEARCHING THIS , IT SEEMS TO BE A KNOWN PROBLEM THAT FORD HAS WITH SEVERAL CARS. THE COST FOR REPAIR HAS BEEN ESTIMATED AT 1800.00 PLUS TAX FROM OUR LOCAL FORD DEALER. ANOTHER CONCERN I HAVE IS THAT I BOUGHT TWO OF THESE CARS AT THE SAME TIME AND I AM NOW WAITING FOR THE SECOND CARS STEERING TO FAIL.

THE SHIFT CABLE BECAME DISCONNECTED FROM THE TRANSMISSION ALLOWING THE SHIFT LEVER TO MOVE THROUGH THE POSITIONS, BUT THE VEHICLE WOULD NOT MOVE OUT OF PARK. FORTUNATELY, THE VEHICLE WAS STUCK IN PARK AND WE COULD NOT PULL IT OUT OF THE DRIVEWAY, BUT IF THIS HAD HAPPENED WHEN PULLING IN AND IT HADN'T GONE INTO PARK, IT COULD HAVE ROLLED DOWN OUR DRIVEWAY AND HURT SOMEONE. THIS IS THE SAME ISSUE DESCRIBED BY FORD RECALL NUMBER 18S20, HOWEVER MY VEHICLE APPEARS TO NOT BE INCLUDED IN THE RECALL EVEN THOUGH IT IS THE SAME MAKE MODEL AND YEAR OF THE RECALLED VEHICLES AND MADE AT THE SAME MANUFACTURING FACILITY IN MEXICO THAT IS COVERED BY THE RECALL.

TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. WHILE OPERATING THE VEHICLE, THE ADVANCETRAK, POWER TRAIN, UP HILL ASSISTANCE, AND STOP DRIVING WARNING INDICATORS ILLUMINATED. AFTER TURNING THE VEHICLE OFF AND BACK ON, IT ACCELERATED TO 35 MPH ON ITS OWN AND WOULD NOT EXCEED THAT SPEED. DURING THE FAILURE, THE BRAKES DID NOT OPERATE PROPERLY AND FAILED TO IMMEDIATELY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO FORD AUTONATION TORRANCE(3111 PACIFIC COAST HWY, TORRANCE, CA) WHERE IT WAS DIAGNOSED THAT THE AFTERMARKET SECURITY SYSTEM CAUSED THE FAILURES. AFTER REMOVING THE SECURITY SYSTEM FROM THE VEHICLE, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AND ATTEMPTING TO SHIFT GEARS, THE SHIFTER FAILED. THE CONTACT STATED THAT THE INSTRUMENT PANEL DISPLAYED (P), WHICH MEANT THE GEAR WAS IN PARK. THE VEHICLE BEGAN TO ROLL FORWARD AND THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP IT FROM MOVING FORWARD. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE AND UNLOCKED THE SHIFTER. THE VEHICLE WAS ABLE TO BE DRIVEN AGAIN, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SAN TAN FORD (1429 E MOTORPLEX LOOP, GILBERT, AZ 85297, (480) 821-3200) WHERE IT WAS DIAGNOSED THAT THE SHIFTING CABLE BUSHING NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

MY CAR SHUTTERS AT AN IDOL OR SLOWLY TAKING OFF WHERE IT SHUTS OFF.THIS HAS HAPPENED MORE THEN ONCE AND THE SCARY THING IS I'VE PULLED OUT IN A INTERSECTION AND THE CAR SHUTS OFF. I HAVE TO PUT IT IN PARK AND RESTART IT.IT'S HAPPENING MORE OFTEN NOW MY ENGINE LIGHT JUST CAME ON AFTER THIS HAPPING FOR OVER A MONTH NOW.

STEERING ASSIST FAILURE IT SEEMS THAT THERE HAVE BEEN PROBLEMS AND RECALLS WITH THIS STEERING ISSUE HOWEVER THE DEALERSHIP WILL NOT ADDRESS THE PROBLEM

ARRIVED HOME PLACED MY CAR ON PARK AND WHEN I LIFTED MY FOOT OFF THE BREAK THE VEHICLE KEPT DRIVING FORWARD HITTING A SNOW BANK. PUT MY FOOT ON BREAK AND TURNED OFF THE VEHICLE. TRIED TO START THE CAR BUT IT SAYS "TRANSMISSION NOT ON PARK" ON DASH. CAR WILL NOT START. FOR SAFETY I SET PARKING BREAK. CONTACTED FOR DUE TO RECALL # 18S20 AND WAS ADVISED THAT ACCORDING TO MY VIN # THE RECALL DOES NOT APPLY TO MY VEHICLE. EXACTLY WHAT THE RECALL DESCRIBES IS WHAT HAS HAPPENED TO MY VEHICLE. I HAVE NO OTHER TRANSPORTATION. THIS IS A VERY UNSAFE SITUATION.

I WAS DRIVING DOWN THE STREET. MY CAR HAD NO SIGNS OF TROUBLE. SUDDENLY SMOKE STARTED COMING FROM THE HEAT VENTS ON THE DASH. I WAS ABLE TO PULL INTO A PARKING LOT AND GET OUT OF THE VEHICLE. AT THIS TIME I SAW FLAMES COMING OUT FROM UNDER THE HOOD. I CALLED 911. BY THE TIME OF ARRIVAL OF THE FIRE DEPT THE CAR WAS FULLY INVOLVED IN FLAMES.

ON JANUARY 3RD 2019 AROUND 5AM, I SAW A SIGNAL SAYING "ENGINE COOLANT OVER TEMPERATURE" AND ANOTHER ONE REGARDING THE STEERING WHEEL. I THEN NOTICED THAT MY STEERING WHEEL WAS LOCKED BUT I MANAGED TO PARK ON THE SIDE OF THE HIGHWAY. A VEHICLE BEHIND ME NOTIFIED ME THAT THERE WAS A FIRE. MY VEHICLE CAUGHT ON FIRE LESS THAN 24 HOURS AFTER LEAVING FORD SERVICE DEPARTMENT FOR AN OIL CHANGE. RECORDS ALSO SHOW THAT MY VEHICLE WAS PART OF A RECALL REGARDING THE ENGINE COOLANT, THAT MAY LEAD TO FIRE. I RECEIVED THAT RECALL LETTER DAYS AFTER MY CAR BROKE DOWN DUE TO AN ENGINE COOLANT RELATED ISSUE AND TOWED MY VEHICLE TO THE NEAREST REPAIR SHOP IN 2017. AFTER RECEPTION OF THAT RECALL LETTER, I ALSO MADE SURE TO TAKE MY VEHICLE TO FORD SERVICES, WITH THE INVOICE OF THE REPAIR THAT HAD JUST BEEN DONE. THEY TOOK MY CAR TO THEIR SHOP AND REASSURED ME THAT THE RECALL ISSUE WAS RESOLVED BY THE RECENT REPAIR AND FILED FOR A REIMBURSEMENT CHECK FROM FORD, THAT I HAVE RECEIVED. AS OF TODAY, WHEN I PUT MY VIN NUMBER TO VERIFY THE RECALL, IT SAYS "INCOMPLETE". I FILED A CLAIM THROUGH FORD ON JANUARY 4TH 2019, A DAY AFTER THE FIRE AND HAS YET TO HEAR FROM THEM.

BRAKES ARE SLIDING, THE PANEL LIGHTS TURNING ON THE TRANSMISSION LOCKING

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE CONTACT STATED THAT THE ENGINE FUNCTIONED ABNORMALLY, THERE WAS A DRASTIC REDUCTION IN SPEED, AND AN ABNORMAL NOISE WAS HEARD. ELDER FORD OF TAMPA (9560 N FLORIDA AVE, TAMPA, FL 33612) WAS NOTIFIED AND DID NOT OFFER A LOANER VEHICLE. THE DEALER SCHEDULED AN APPOINTMENT FOR A LATER DATE TO DETERMINE IF THE FAILURE WAS RELATED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THE PROBLEM I AM CURRENTLY FACING AND HAS BEEN CORRECTLY DIAGNOSED BY A FORD DEALERSHIP IS A LOOSE STEERING WHEEL ATTACHMENT BOLT. THIS PROBLEM ALREADY PERSISTS AND HAS A RECALL FOR 2014-2018 FORD FUSIONS (18S08). MY STEERING WHEEL IS VERY LOOSE AND FEELS LIKE IT CAN FALL OFF ANY MOMENT. ONE CAN EASILY TELL THAT THE STEERING WHEEL IS NOT FULLY ATTACHED TO THE REST OF THE CAR. THE PROBLEM BEGAN MONTHS AGO AND HAS PROGRESSIVELY GOTTEN WORSE OVERTIME. I HAVE CONTACTED FORD WHO NOTIFIED ME THAT SINCE MY CAR IS NOT INCLUDED, THEY WOULD NOT BE ABLE TO FIX IT EVEN THOUGH I AM HAVING THE EXACT ISSUE LISTED IN RECALL 18S08.

WHILE DRIVING HOME ON A CITY STREET THE AIRBAG INDICATOR CAME ON AND HAS BEEN ON EVER SINCE.

TAKATA RECALL, DRIVERS DOOR LATCH FAILED 2 YEARS AFTER RECALL REPAIR

I WAS AT HOME AND GOT INTO MY CAR TO LEAVE AND WHEN I TURNED ON MY CAR I HAD NO POWER STEERING. I HAD A MESSAGE THAT SAID POWER STEERING FAULT ASSIST. THE AFFECTED VEHICLES HAVE ELECTRIC POWER STEERING ASSIST SYSTEMS THAT MAY SHUT DOWN AS A RESULT OF A STEERING MOTOR SENSOR FAULT WHICH IS WHAT HAPPENED TO MY CAR. THE NHTSA NEEDS TO PUT MORE TIME INTO INVESTIGATING THIS. I HAVE READ COUNTLESS COMPLAINTS AND ISSUES FOR 3 MONTHS AND NOTHING HAS BEEN DONE TO RECTIFY THIS. THIS COST ME $1,985 AND MY CAR DIDN'T EVEN HAVE 100,000 MILES ON IT YET. WHY ISN'T ANYONE LOOKING INTO ALL OF THESE COMPLAINTS. THE BEHAVIOR OF THE NHTSA EXHIBITS A CARELESS, NEGLIGENT ATTITUDE, SHOWING NO CONCERN FOR PUBLIC SAFETY AND THEY SHOULD BE EMBARRASSED. FORD HAS ALSO BEEN OF LITTLE HELP AND HAS NOT OFFERED ANY SUGGESTIONS TO HELP WITH A SOLUTION.

I BOUGHT MY 2013 FORD FUSION BRAND NEW. I ONLY HAVE 70,000 MILES ON THE CAR AND ZERO ACCIDENTS. I DROVE MY CAR TO THE GYM ON A SATURDAY MORNING AND MADE IT HOME NO PROBLEM. WHEN I WENT OUT TO MY CAR THE FOLLOWING DAY THE DASH LIT UP WITH NOTICES OF "HILL START ASSIST NOT AVAILABLE" SERVICE ADVANCETRAC AND POWER STEERING ASSIST FAULT" THE WHEEL WOULD NOT TURN AND WAS UNDRIVEABLE IN MY DRIVEWAY. I HAVE FOUND COUNTLESS OTHER INCIDENCE OF THIS ISSUE WITH THE SAME VEHICLE YET IT HASN'T BEEN RECALLED AND IT'S AN EXTREMELY EXPENSIVE FIX. IN THE FIVE YEAR OF OWNING THIS VEHICLE IT'S HAD NOTHING BUT PROBLEMS.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER DOORS WOULD NOT OPEN FROM OUTSIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V246000 (LATCHES/LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACTED; HOWEVER, THE RECALL NOTICE INSTRUCTED OWNERS TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

WHEN IN REVERSE WHILE MOVING THE STEERING WHEEL WENT INTO LOCKED POSITION AND BRAKE PEDAL COULD NOT BE APPLIED (IN DRIVEWAY) RESTARTED VEHICLE IN HOPES OF A RESET ONLY THIS TIME WHEN PUT IN REVERSE WARNING LIGHT CAME ON AND SAID TRANSMISSION WAS IN PARK NOT ABLE TO MOVE PREVIOUSLY CAR OVERHEATED IN 96 FEET FROM A COLD START (DRIVEWAY) ALSO 3 OTHER TIMES HAD A POWER ASSIST FAILURE (HIGHWAY IN MOTION) THE VEHICLE HAS BEEN IN THE DEALERSHIP FOR EACH ISSUE AND THEY HAVE FOUND NOTHING

I WAS ON A CITY STREET. I WAS SHIFTING FROM DRIVE TO REVERSE AND THE CAR KEPT ROLLING FORWARD. EVEN WHEN I SHIFT TO WHAT THOUGHT WAS PARK AND TURNED THE CAR OFF AND TRY TO START AGAIN THE DASH READ CAR NOT IN PARK. I HAD SOMEONE COME TO HELP ME AND FOUND THE BUSHING TO THE SHIFT CABLE SNAPPED. SO HE PLACED A TUBE IN THE HOLE WHERE THE BUSHING WAS TO HOLD IT PLACE TO SHIFT AND GOT ME BAT HOME TO PA. I WENT TO THE FORD DEALER WHO SAID IT WOULD COST $500.00 TO FIX. I CHECKED ONLINE AND THERE IS A RECALL FOR THIS EXACT PROBLEM BUT NOT MY VIN# WHY NOT THIS IS THE SAME PROBLEM AS RECALL# 18S20.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE CONTACT ATTEMPTED TO PULL OUT OF A PARKING SPACE, THE VEHICLE WAS SHIFTED INTO DRIVE, BUT DID NOT ENGAGE. THE CONTACT STATED THAT THE GEAR SHIFTER FELT LOOSE AS IF IT WERE DISCONNECTED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SHIFTER CABLE FAILED AND NEEDED REPLACEMENT. THE MECHANIC PERFORMED A TEMPORARY REMEDY, BUT THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION ENERGI. WHILE DRIVING VARIOUS SPEEDS, A CONTINUOUS LOUD HUMMING NOISE WAS DETECTED COMING FROM THE VEHICLE. AN INDEPENDENT MECHANIC DIAGNOSED THAT A PART WITHIN THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 90,504.

MY 2013 FORD FUSIONS AUTOMATIC STEERING CABLE BUSHING FELL OUT WHILE I WAS IN LINE AT THE BANK. I WAS UNABLE TO MOVE MY VEHICLE AND HAD IT TOWED. WE LOOKED AT RECALLS ON 1/7/2019 AND FOUND A RECALL BUT NOT SPECIFIC TO MY VIN NUMBER. HOW CAN THE SAME THING HAPPEN TO MY VEHICLE AND NOT BE COVERED UNDER A RECALL? I WAS IN DANGER AND HAD TO USE MY PARKING BRAKE IMMEDIATELY WHEN I THOUGHT MY CAR WAS IN PARK.

MY VEHICLE HAS STALLED WHILE DRIVING AND IS HARD TO START AFTER FUELING WITH GAS. AFTER TAKING IT TO FORD FOR RECALLS IN OCTOBER OF 2018 AND BROUGHT THE ISSUE UP AND THEY WANTED TO CHARGE ME FOR DIAGNOSTIC. AFTER TAKING MY CAR TO MY MECHANIC SHOP FOR OIL CHANGE AND TO LOOK INTO THE ISSUE OF STALLING, THEY MADE ME AWARE OF THE PURGE BALANCE NEEDING REPLACED AND THAT WOULD SOLVE THE ISSUE WITH THE VEHICLE STALLING. APPARENTLY, FORD KNEW THIS DEFECT SINCE 2013 AND PAID FOR REPLACEMENT IF A COMPLAINT WAS FILED. NOW INTO 2019, 93,000 MILES AND NO WARRANTY, FORD DOESN'T WANT TO ASSIST IN PAYING FOR THE REPLACEMENT. I DON'T FEEL I SHOULD BE RESPONSIBLE FOR PAYING FOR THE REPAIR. IT IS VERY DANGEROUS TO HAVE THE CAR STALL IN THE ROAD AND AROUND BUSY TRAFFIC.

I PUT MY CAR IN PARK AND IT GOT STUCK AND ON THE SPEEDOMETER IT IS SAYING MY CAR IS IN REVERSE. I HAD TO PUT ON THE EMERGENCY BRAKE TO STOP THE CAR FROM ROLLING BACK

THE RACK AND PINION ON MY 2013 FORD FUSION HAS GONE OUT WITH 53,000 MILES ON MY CAR THROUGH NO USER FAULT. I FIRST NOTICED THE NOISES WHEN TURNING THE CAR ON AND PULLING OUT OF A PARKING SPOT. WITHOUT WARNING THE STEARING STARTED MAKING GRINDING NOISES (LIKE WHAT A CAR MAKES WHEN THE POWER STEARING IS GOING OUT) AND WOULD THE WHEEL WOULD PERIODICALLY CATCH (THIS IS WITHIN TWO DAYS OF THE NOISES STARTING) WHEN I WOULD TURN. OTHER THAN THESE SYMPTOMS THERE ARE NO OTHER SIGNS OF STEERING FAILURE. I COULD HAVE BEEN DRIVING DOWN THE ROAD AND LOCKED UP WITHOUT NOTICE. FORD HAD A RECALL ON THE RACK AND PINION ON MY MODEL, BUT WHEN THE DEALERSHIP RAN MY VIN, IT IS NOT INCLUDED IN THE RECALL AS THE PARTS MUST HAVE MANUFACTURED AT ANOTHER FACTOR. CONSIDERING THE LOW MILEAGE ON MY CAR AND MAINTENCE ROUTINELY PERFORMED THIS IS UNACCEPTABLE. THROUGH RESEARCH I HAVE SEEN THIS HAPPEN ON MULTIPLE FORD FUSIONS ON 2011+. THANKFULLY MINE DID NOT FAIL WHILE ON THE ROAD LIKE OTHERS. THIS IS A SAFETY ISSUE AND FORD NEEDS TO MAKE THIS RIGHT. A MECHANIC WAS THANKFULLY ABLE TO LOCATE THE ISSUE BEFORE I GOT INTO A SERIOUS ACCIDENT DUE TO STEERING FAILURE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT PASSENGER DOOR OPENED AND CAUSED THE FRONT PASSENGER TO FALL OUT OF THE VEHICLE. THERE WERE NO INJURIES. THE DOOR AJAR INDICATOR ILLUMINATED AFTER THE INCIDENT. THE FAILURE OCCURRED MORE THAN ONCE. THE CONTACT CALLED LICCARDI FORD AT 908-561-7500 (LOCATED AT 1615 US-22, WATCHUNG, NJ 07069) AND WAS INFORMED TO BRING THE VEHICLE TO THEM FOR AN OVERNIGHT OBSERVATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO OPEN RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.

LOSS OF POWER STEERING ASSIST DURING DRIVING CAUSING THE CAR TO ONLY HAVE A FEW DEGREES OF UNASSISTED STEERING AVAILABLE.HAPPENED ON THE HIGHWAY, BUT WAS ABLE TO PULL OFF AND GET A TOW. THIS HAS BEEN AN ISSUE WITH THIS MODEL AND YEAR CAR, BUT FOR SOME REASON THE VIN DID NOT FALL UNDER THE RECALL. COMPLETE STEERING UNIT REQUIRES REPLACING AT COST OF $2700.00. OVER 500 ACCIDENTS HAVE BEEN REPORTED FOR THIS EXACT ISSUE. 56,000 MILES APPROX

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 35 MPH, THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL AND THE LOW POWER STEERING WARNING INDICATOR ILLUMINATED, THE VEHICLE WAS TAKEN TO PAUL CERAME FORD (11400 NEW HALLS FERRY ROAD, FLORISSANT, MO 63033, (314) 838-2400) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

WHILE DRIVING ON A HIGHWAY AT AROUND 40 MPH, ABOUT TO CROSS A BRIDGE, I LOST POWER STEERING AND IT IMMEDIATELY BECAME VERY DIFFICULT TO TURN THE WHEEL.

CAR STALLS WHEN DRIVING OR AT IDLE

THE STEERING WHEEL HAS GOTTEN HARD TO TURN.. JUST ONE DAY IT START DOING THIS AND HASN'T STOP.. I JUST GOT MY CAR FEBRUARY 2018.. I JUST DON'T UNDERSTAND... I TURNT MY CAR OF WHEN I WENT TO THE STORE ONE DAY, WHEN I TURNT IT BACK ON ALL KINDS OF LIGHTS CAME ON, ( POWER STEERING, HILL ASSIST START, ETC), AND IT WOULDN'T TURN RIGHT. IT BECAME HARD TO TURN, BUT WASN'T DOING IT BEFORE...

OVERHEATING OF THE ENGINE CYLINDER HEAD - CYLINDER HEAD CRACKED CAUSING OIL LEAK AND ENGINE FIRE. FORD REFUSES TO REPAIR UNDER RECALL 17S09

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED. ON ANOTHER OCCASION, THE STEERING WHEEL SEIZED AFTER THE ENGINE WAS TURNED OFF AND RESTARTED AT A FUEL STATION. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT'S SPOUSE DROVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY FORD (5401 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212, (704) 557-0596) TO BE DIAGNOSED. THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,500.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHEN THE CONTACT PULLED INTO THE PARKING LOT AT HER JOB, THE VEHICLE STARTED SMOKING. THE VEHICLE CAUGHT FIRE UNDER THE HOOD AND EXPLODED WITH PARTS LANDING INTO THE STREET AND ONTO OTHER PARKED VEHICLES. THERE WERE NO INJURIES. THE POLICE DEPARTMENT STATED THAT THE CONTACT COULD RETRIEVE THE INCIDENT REPORT AFTER CHRISTMAS. THE BURNED OUT VEHICLE PLANNED TO BE TOWED AWAY BY THE CONTACT'S FINANCE COMPANY. THE DEALER WAS NOT CALLED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY SINCE IT HAD OVER 56,000 MILES. THE MANUFACTURER SUGGESTED THE CONTACT CHECK WITH HER INSURANCE COMPANY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 98,000.

VEHICLE WAS REPAIRED SUMMER OF 2018 FOR DOOR LATCH RECALL. ALL DOOR LATCHES WERE REPLACED PER THE RECALL. PRIOR TO THE RECALL REPAIR THE RIGHT REAR LATCH FAILED. ON 12/18/18 THE RIGHT FRONT PASSENGER LATCH FAILED ALLOWING THE DOOR TO OPEN WITH THE INABILITY TO CLOSE. DEALER REPLACED THIS LATCH UNDER WARRANTY ON 12/20/18. RECALL DIDN'T WORK. LATCHES ARE STILL FAILING.

STEERING ALL OF A SUDDEN BECAME SUPER STIFF, MANY WARNING LIGHTS LITE. ALMOST CAUSED CRASH INTO PARKED CAR, LUCKY WAS AT SLOW SPEED 10 MPH. NOTE OTHER RECALLS FOR SAME ISSUE FORD SAID THIS VIN IS NOT COVERED BUT ISSUES ARE THE SAME AS OTHERS IN THE RECALL. CAR IS AT DEALERSHIP TO BE FIXED ROOT CAUSE RACK & PINON ASSEMBLY REPLACEMENT. REF: HTTPS://WWW.EDMUNDS.COM/CAR-NEWS/2013-FORD-FUSION-RECALLED-FOR-STEERING-GEAR-PROBLEM.HTML

WHINNING NOISE IN STEERING. LOW SPEEDS WHEN TURNING OR STATIONARY TURNING WHEEL.

I WAS DRIVING DOWN THE ROAD TODAY AND THE PASSENGER DOOR FLEW OPEN. I ASKED ABOUT A RECALL LAST MONTH BECAUSE THE DOOR STOP CATCHING AND THE FORD DEALERSHIP TOLD ME I DIDN'T HAVE THE RECALL FOR THE DOOR LATCH UNDER MY VIN #. DOOR FLEW OPEN ON THE STREET AS I WAS MAKING A TURN ON MY WAY TO WORK. LUCKILY I WAS CLOSE TO MY JOB SO I JUST DROVE A FEW BLOCKS WITH MY HAND HOLDING THE PASSENGER DOOR SHUT.

MY STEERING IS NOW GOING IN/OUT JUST AS I HAD A COMPLETE CVT REPLACEMENT SO THOUSANDS OF DOLLARS LATER. THERE IS A RECALL FOR THAT YEAR BUT NOT FOR THE MONTH THAT MY CAR WAS PRODUCED. IT'S STILL A KNOWN ISSUE WHICH SADDENS ME BECAUSE ITS MY FIRST TIME INVESTING IN AN AMERICAN VEHICLE. THE VEHICLE IS SITTING AT AAMCO SERVICE SHOP CURRENTLY.

ON 12/15/2018 I WENT TO REVERSE OUT OF MY GARAGE ONCE I WAS OUT I PUT THE CAR INTO DRIVE AND STEPPED ON THE GAS ONLY TO HAVE MY CAR CONTINUE TO GO IN REVERSE. I HIT THE BRAKES AND PUT THE CAR IN PARK. I TRIED MOVING THE SHIFTER TO OTHER GEARS AND YOU COULD TELL THE SHIFTER WAS LOOSE, IT WAS NOT ENGAGING IN ANY GEAR OTHER THAN PARK. I HAD MY CAR TOWED AND THE REPAIR PLACE TOLD ME THAT THE SHIFTER CABLE WAS BROKEN. SINCE THIS HAPPENED OVER THE WEEKEND I HAD TIME TO GOOGLE THIS ISSUE AND FIND THAT THERE WAS A RECALL BUT MY VIN NUMBER WAS NOT A PART OF THAT. ITS A SHAME THAT THIS RECALL DOESN'T COUNT FOR MORE VEHICLES. ITS A COMPLETE DEFECT ON FORDS PART AND ITS NOT A CHEAP REPAIR.

TL* THE CONTACT OWNS A 2013 FORD FUSION. AFTER THE CONTACT PLACED THE VEHICLE IN PARK, IT BEGAN TO ROLL FORWARD AND THE GEAR BECAME STUCK AND WOULD NOT MOVE AT ALL. THE CONTACT HAD TO PLACE A HAIR PIN IN THE GEAR SHIFTER AND BUSHING IN AN ATTEMPT TO STOP THE VEHICLE. THE VEHICLE DID NOT STOP AND THE EMERGENCY BRAKE HAD TO BE APPLIED. THE BUSHING HAD ALSO RUSTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LAKELAND AUTO MALL (1430 W MEMORIAL BLVD, LAKELAND, FL 33815, (863) 682-1100), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 106,000.

VEHICLE STEERING WHEEL LOST ASSIST FUNCTION AND BECAME EXTREMELY DIFFICULT TO STEER. THERE WAS NO ERROR MESSAGE OR CODE. TURNED OFF IGNITION AND RESTARTED STEERING BEGAN WORKING AGAIN. DROVE REMAINDER OF THE DAY WITHOUT ISSUE. PARKED CAR FOR EVENING. THE NEXT DAY STARTED CAR AND STEERING FELT LOCKED. PUT CAR IN REVERSE STEERING G WHEEL WOULD NOT TURN. APPLIED BRAKES FIRMLY... FOUND STEERING WOULD TURN BUT WITH GREAT EFFORT. NO VISIBLE WARNINGS ON DASH. TURNED OFF CAR. RESTARTED CAR...GREEN GO LIGHT ON, NO WARNINGS STEERING STILL VERY DIFFICULT. PLACED CAR IN DRIVE ROLLED FORWARD A FEW FEET AND APPLIED BRAKES FIRMLY. STEERING BECAME NORMAL. DROVE CAR TO DEALER IN AUGUST 2018 AND EXPLAINED SITUATION. DEALER PERFORMED DIAGNOSTICS AND FOUND NO STEERING OR DRIVE RELATED CODES. CLEARED CODES AND SAID TO BRING IT BACK IF IT HAPPENED AGAIN. 4 MONTHS LATER (DEC) CAR REPEATED STEERING FAILURE UPON STARTUP WITHOUT ANY CODE OR ALARM. CYCLED IGNITION SEVERAL TIMES AND STEERING BECAME NORMAL. ON DEC 14, 2018 WHILE DRIVING RECEIVED VISUAL NOTIFICATION OF "STEERING FAULT SERVICE NOW". NO APPARENT ISSUES WITH STEERING SO DROVE HOME. ON DEC 15, I STARTED CAR AND RECEIVED VISUAL MESSAGE " STEERING LOSS STOP SAFELY" AND STEERING WAS AGAIN VERY DIFFICULT. TOOK CAR TO DEALER ON DEC 17. DEALER NOTIFIED ME THAT STEERING GEAR NEEDED TO BE REPLACED. $2300+. I FEEL THERE IS A DANGEROUS DEFECT IN THE STEERING MODULE AND MORE PEOPLE WILL HAVE ISSUES. THE LACK OF DIAGNOSIS BY THE VEHICLE SENSORS OF AN ISSUE AND THE DEALERS INABILITY TO VERIFY THE FAULTS I EXPERIENCED MAKES THIS CAR UNSAFE IN MY OPINION. PLEASE LOOK INTO THIS. I AM JUST LUCKY I WAS NOT DRIVING WHEN IT FAILED COMPLETELY.

MY POWER STEERING ASSIST FAULT FLASHES AND FORD TELLS ME THERE IS NOTHING WRONG. I SAW A RECALL FOR THE ELECTRIC POWER STEERING DUE TO SALT CORROSION ON THE 2013 BUT THEY ARE TELLING ME MINE WASN'T ONE OF THEM. WHY ISN'T MY VEHICLE ON THE RECALL LIST SINCE I LIVE IN NEW JERSEY WITH HARSH WINTERS. THIS SEEMS UNFAIR SINCE IT SEEMS TO BE THE SAME PROBLEM AS THE RECALL. TIME IS OF THE ESSENCE BEFORE SOMEONE DIES IN A CRASH DUE TO LOSS OF STEERING WHICH US A WIDESPREAD PROBLEM THIS THIS YEAR AND MAKE. PLEASE HELP!!! THE MESSAGE FLASHES ACROSS THE SCREEN A COUPLE OF MINUTES AFTER STARTING CAR THEN DISAPPEARS AND EVERYTHING SEEMS FINE?? THERE IS 76,000 MILES ON THE CAR. THIS CAR HAS BEEN IN THE REPAIR SHOP 17 TIMES IN 4 YEARS SO I AM DESPERATE AND NEED ANSWERS. THANK U FOR UR TIME!!!

I WAS DRIVING DOWN THE ROAD AND, WHILE PARKED AT A STOPLIGHT, NOTICED SMOKE BILLOWING OUT FROM UNDERNEATH MY HOOD. I PULLED OVER AND HAD MY CAR TOWED TO A MECHANIC. MY MECHANIC SAID THERE WAS A PROBLEM WITH FLUIDS LEAKING FROM MY ENGINE AND THAT IT WAS HIGHLY DANGEROUS, ROUTINELY RESULTING IN FIRES. MY MECHANIC DIRECTED ME TO A RECALL 12S41 THAT COVERS 2013 FORD FUSIONS AND SAID IT WAS A MATCH. HOWEVER, FORD HAS DENIED MY CLAIM CITING MY CAR WASN'T COVERED WITH THE RECALL. MY CAR ALMOST CAUGHT FIRE (MY MECHANIC THINKS IT MIGHT HAVE BRIEFLY IGNITED) AND I WOULD LIKE THE PROBLEM FIXED BY FORD UNDER THIS RECALL.

TL* THE CONTACT OWNS A 2013 FORD FUSION ENERGI. WHILE THE VEHICLE WAS STOPPED IN A PARKING LOT, THE STOP SAFELY NOW WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO LATROBE FORD (LOCATED AT 1595 MISSION RD, LATROBE, PA 15650, (724) 537-7723) WHERE IT WAS DIAGNOSED THAT THE TRANS INVERTER CONTROL MODULE NEEDED TO BE REPLACED DUE TO A SHORT CIRCUIT IN THE TRANSMISSION. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. *TT*JB

DRIVING ON HIGHWAY AND POWERING STEERING LIGHT CAME ON. STOPPED VEHICLE, AND LOST STEERING WHEN RESTARTED VEHICLE. I THOUGHT IT MIGHT BE A SENSOR ISSUE, BUT WAS WRONG. I HAD TO USE ENTIRE BODYWEIGHT TO TURN WHEEL. UNSAFE TO DRIVE.

2013 FORD FUSION RADIO STILL HAS SOUND, BUT SCREEN IS BLACK, CAN'T CHANGE STATIONS, WON'T TURN OFF, EVEN AFTER CAR IS TURNED OFF AND DOOR OPENS. BATTERY DIED, CAR WOULDN'T START. WAS ABLE TO JUMP START BATTERY, BUT SAME THING HAPPENED 2 DAYS LATER. NOW BATTERY IS COMPLETELY DEAD. HAD THIS HAPPENED TO ANOTHER HOUSEHOLD VEHICLE EVEN AFTER HAVING A NEW BATTERY INSTALLED, AND IT TURNED OUT TO BE CAUSED BY A DEFECTIVE RADIO.

DRIVING POWER STEERING LIGHT CAME ON AND LOST ALL STEERING IN THE VEHICLE . HAD TO OVER POWER THE WHEEL IN ORDER TO GET TO A SAFE SPOT.WE WERE IN THE CITY DRIVING.

BUSHING CONNECTING TRANSMISSION CABLE TO THE GEAR SHIFTER FAILED.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE ACCELERATING FROM A STOP, THE CONTACT PROCEEDED TO DRIVE FORWARD AND THE VEHICLE BEGAN TO COAST SLOWLY. THE VEHICLE JERKED AND THEN STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TOWED TO AUTONATION FORD (4355 JONESBORO RD, UNION CITY, GA 30291, (770) 674-6075). THE DEALER DIAGNOSED THAT THE CLUTCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000. *DT*JB CONSUMER TRADED THE CAR IN DUE TO SAFETY ISSUES.*JB

ELECTRIC POWER STEERING ASSIST FAULT RANDOMLY FLASHES ON THE DASH AND THEN GOES AWAY. THIS IS A REOCCURING PROBLEM WITH MY VEHICLE HAPPENING MULTIPLE TIMES IN THE LAST COUPLE MONTHS. DIAGNOSTIC FOUND NO ERROR CODES IN THE SYSTEM. SEEMS TO BE A SENSOR PROBLEM.

VEHICLE WAS PARKED OFF ROAD ON A DIRT SLOPED PART OF LAND. BRAKE WAS DEPRESSED AND VEHICLE'S TRANSMISSION WAS PLACED IN PARK, ALTHOUGH THE P INDICATOR ON THE DASH DID NOT ILLUMINATE. UPON RELEASING THE BRAKE, THE VEHICLE SLOWLY BEGAN ROLLING IN REVERSE. I DEPRESSED THE BRAKE PEDAL A AGAIN AND UPON LETTING GO THE VEHICLE CONTINUED TO ROLL BACKWARDS. I ENGAGRED THE PARKING BRAKE IN WHICH THE VEHICLE STAYED IN PLACE. I TRIED TO START THE CAR, BUT ENGINE WOULD NOT TURNOVER. I POPPED THE HOOD TO LOOK FOR ANY PROBLEMS AND FOUND THE TRAMISSION LINKAGE COMPLETELY OFF TRAMISSION. I MANUALLY TURNED THE TRANSMISSION SELECTOR ALL THE WAY FORDWARD TO PARK, RESULTING IN THE DASH P (PARK) ILLUMINATING. I THE SET THE LINKAGE BACK ON THE SELECTOR AND ZIPTIED THE LINKAGE AND SELECTOR TOGETHER TO MAKE IT HOME.

WELL I NOTICED PROBLEMS WITH MY CAR MAYBE A MONTH AFTER I GOT THE CAR TOOK IT BACK TO THE DEALER SHIP THEY DIDNT SEE ANY PROBLEMS BUT IM HAVING TRANSMISSION PROBLEMS, PROBLEMS WITH THE STEERING, I HAVE HAD A COOLANT PROBLEM FIXED ALREADY. THE SHOCKS WENT OUT ON THE CARE WITHIN LESS THAN A YEAR. HAVING PROBLEMS WITH THE FUELING SYSTEM. ALSO HAVING PROBLEMS WITH THE LEFT LIGHT SYSTEM. THEY HAVE ONLY TO RECALLS WITH MY VIN NUMBER OF THINGS THAT I HAD ALREADY GOTTEN FIXED. SO IM REALLY CONCERNED ABOUT THE ISSUES THAT ARE GOING ON WITH MY CAR AND FEEL THAT IT REALLY NEED TO BE ADDRESSED. EVERY THING THAT HAS HAPPEND IS WHILE THE CAR IS IN MOTION.

STALLING

I HAD JUST LEFT THE GYM AND WAS HEADING HOME. I HAD JUST RESUMED DRIVING AFTER AFTER BEING STOPPED AT A RED LIGHT, WHEN THE VEHICLE IN FRONT OF ME STOPPED SUDDENLY. WHEN I HIT MY BRAKES, IT FELT AS IF MY ABA WAS ENGAGING, BUT INSTEAD I HEARD A POP AND MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I HAD TO HIT MY BRAKE AGAIN TO STOP MY VEHICLE. THE ROAD WAS CLEAR OF ANY SAND OR GRAVEL, THE WEATHER WAS CLEAR AND IT WAS 27 DEGREASE. MY SPEED WAS APPROXIMATELY BETWEEN 12-20, DUE TO THE FACT STATED ABOVE. I CONTINUED HOME BUT MY BRAKE PEDAL KEPT DROPPING TO THE FLOOR AND I HAD TO HIT THE BRAKE AGAIN TO STOP. I DROVE HOME VERY SLOWLY WITH MY HAZARD LIGHTS ON. AFTER ARRIVING HOME I TURNED OFF THE VEHICLE AND WENT INSIDE. I WAITED A FEW MINUTES AND RETURNED TO MY CAR. I PLACED MY FOOT ON THE BRAKE AND AGAIN THE PEDAL WENT ALL THE WAY TO THE FLOOR. I PUMPED THE BRAKES A COUPLE OF TIMES AND THE PEDAL WOULD DROP BACK DOWN TO THE FLOOR. I NOW HAVE NO BRAKES. NOT ONE SENSOR CAME ON TO WARN ME THAT I HAD A POSSIBLE ISSUE WITH MY BRAKES. NEEDLESS-TO-SAY, THIS WAS A VERY SCARY EXPERIENCE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO PHIL FITTS FORD & LINCOLN (3250 WILMINGTON RD, NEW CASTLE, PA 16105, (724)-658-3521) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 51,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE ATTEMPTING TO MAKE A LEFT TURN AT A TRAFFIC LIGHT, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE COASTED UNTIL THE ENGINE SHUT COMPLETELY OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER (AUTONATION FORD UNION CITY, 4355 JONESBORO RD, UNION CITY, GA 30291) WAS CONTACTED AND STATED THAT THE VEHICLE WAS INCLUDED IN THE EXTENDED COVERAGE: 13N03 (THROTTLE BODY) AND THEY WOULD REPAIR THE THROTTLE BODY FREE OF CHARGE. THE DEALER WAS UNABLE TO PROVIDE THE CONTACT WITH A DATE ON WHEN THEY WOULD BE ABLE TO COMPLETE THE REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE GEAR WAS STUCK IN THE NEUTRAL POSITION. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO KEEP THE VEHICLE FROM ROLLING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER (GRAHAM AUTOMALL CHEVROLET, 1515 W 4TH ST, MANSFIELD, OH) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 88,000.

KEEP GETTING NOTICES ABOUT 15S16 FOR DOOR LATCH. CAR HAS BEEN TO DEALER AT LEAST 5 TIMES SINCE FIRST NOTICE, PART IS NEVER IN STOCK. CAN'T GET SERVICE DONE UNTIL THEY'RE FORCED TO PROPERLY STOCK THIS PART, MEANWHILE I KEEP GETTING NOTICES I CAN'T DO ANYTHING ABOUT.

TAKATA RECALL- I SAW FORD FUSION ON THE RECALL LIST AND I GOT A LETTER SAYING THAT I WOULD BE RECEIVING $500 FOR MY TROUBLE WITH THE RECALL. ON THE TAKATA LIST FOR RECIPIENTS OF $500 I SAW THAT MY CAR SHOULD BE RECALLED AND I HAVEN'T RECEIVED THE LETTER FROM FORD YET. IT'S ALSO NOT IN YOUR RECALL LIST. ALSO THERE IS A SEATBELT RECALL 11/30/16 AND THAT IS VERY DANGEROUS TO NOT TO HAVE A SOLUTION YET. PLEASE HELP. IT?S RECALL # 16V875000 MY VIN IS [XXX]. THANK YOU. I'VE BEEN SO SCARED TO DRIVE THIS CAR. I THOUGHT I WOULDN'T BE ON THE LIST AND 2 YEARS LATER FIND OUT I AM. FORD DIDN'T EVEN TELL ME. IT'S NOT EVEN ON YOUR LIST. I FOUND OUT FROM THE LAWSUIT THAT I AM A CLAIMANT ALSO. I HAVE 2 DANGEROUS RECALLS. THEY SHOULD GIVE ME A NEW CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY DAUGHTER DRIVING THE CAR TO WORK ON NOVEMBER 28, 2018 AT 8:00 AM GOT AN ACCIDENT ON THE RAMP TO MURRYSVILLE 22 IN PITTSBURG, DUE TO STEERING WHEEL MALFUNCTION. SHE IS ALONE AND LUCKILY SHE WAS NOT HURT AND ALSO GOOD NO OTHER CAR WAS INVOLVED. SHE IS ALWAYS ON THIS ROAD GOING TO WORK FROM MONDAY TO FRIDAY. THE CAR GOT A SERVICE AT FORD DEALERSHIP ABOUT A MONTH AGO AND SAID NOTHING WAS WRONG, AFTER THAT WAS WHEN SHE NOTICE THE WEIRD STEERING SITUATION AND THEN THE ACCIDENT HAPPENED WEDNESDAY NOVEMBER 28, 2018 WHILE GOING TO WORK.

THE DOOR LATCH ON THE DRIVERS SIDE DOOR FAILED DURING OPERATION AND THE DOOR OPENED WHILE UNDERWAY. TAKEN TO FORD TO BE FIXED AS I HAVE SEEN OTHER ISSUES WITH THE DOOR LATCH FAILING ON THE SAME VEHICLE. FORD SAID THIS WAS NOT A RECALLED PART. THE DOOR OPENED AND WOULD NOT LATCH SHUT AGAIN CAUSING ME TO TRY USE BY BELT AS A STRAP TO KEEP THE DOOR SHUT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND THE CHECK ENGINE INDICATOR ILLUMINATED. AS A RESULT, THE VEHICLE STALLED AND SHUT OFF. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO LEGACY FORD (2906 ISLAND AVE, LA GRANDE, OR 97850, (541) 963-2161) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED BECAUSE THE WARNING INDICATOR WAS NOT ILLUMINATED AT THE TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. *TT*JB

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WAS CLOSED, BUT OPENED INDEPENDENTLY. THE CONTACT ATTEMPTED TO CLOSE THE DOOR AGAIN, BUT THE DOOR LOCK DID NOT ENGAGE. THE VEHICLE WAS TAKEN TO D&D MOTORS FORD (13655 WADE HAMPTON BLVD, GREER, SC 29651) WHERE THEY REPLACED THE DOOR LOCK ASSEMBLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. THE CONTACT STATED THAT THE TRANSMISSION MADE A WHINING SOUND WHEN TRAVELING AT LOWER SPEEDS. THE VEHICLE WAS TAKEN TO PLAZA FORD (1701 BEL AIR RD, BEL AIR, MD 21014, (410) 838-3100) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE REPAIR WOULD COST $7,500. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 128,000. *TT CONSUMER STATED TRANSMISSION NEEDS TO BE REPLACED. *JB

VEHICLE SEEMS TO HAVE A HUMMING THUMPING NOISE AND VIBRATION WHEN RAN ON SPEEDS OVER 40 MPH. INITIALLY I THOUGHT THE TIRES HAD GONE BAD, AND IREPLACED ALL FOUR OF THEM AS WELL AS THE LUG NUTS DUE TO SWELLING AND GOT THE VEHICLE REALIGNED AT A GOOD YEAR SERVICE CENTER. AFTER THE PROCESS WAS COMPLETED I DROVE AND CAR AND THE SAME NOICE AS WELL AS VIBRATION PERSISTED. IT CAN BE FELT ON THE DRIVERS SIDE ON THE FLOOR AS WELL AS THE BREAK AND GAS PEDAL AT TIMES. TSB 16-0105 HIGHLIGHTS THE ISSUE, BUT ONLY FOR HYBRID ELECTRIC MODELS.

ENTERED CAR IN THE MORNING, POWER STEERING ASSIST FAULT LIGHT ON

FORD SHIFTER CABLE BUSHING RECALL MY FORD FUSION SE WAS MANUFACTURED AT THE HERMOSILLO STAMPING AND ASSEMBLY PLANT ON JANUARY 10, 2013 - 4 MONTHS BEFORE THE ACTIVE RECALL APPLIES TO THE SHIFTER CABLE BUSHING ON MAY 15, 2013. MY BUSHING CAME OFF AND IS FORD IS CLAIMING AS IT IS JUST OUTSIDE THE RECALL WINDOW, IT IS A COMPLETELY NON-RECALL RELATED $500 REPAIR. I DISCOVERED THE ISSUE WHEN PUTTING THE VEHICLE INTO PARK ON THE SIDE OF THE ROAD (PARALLEL PARKING) AND THE VEHICLE STAYED IN REVERSE. I HAD TO TURN OFF THE VEHICLE, APPLY THE PARKING BRAKE, AND, BY HAND, REACH DOWN TO THE TRANSMISSION TO PUT THE VEHICLE BACK INTO PARK.

FORD CURRENTLY HAS A RECALL ON 2013 FUSIONS (RECALL 18S20) THIS INVOLVES THE BUSHING ON THE SHIFT LEVER CABLE BUSHING TO DETACH FROM THE TRANSMISSION, PREVENTING THE VEHICLE FROM BEING SECURELY IN THE PARK POSITION AND THE CAR TO ROLL. THIS OCCURRED TO MY 2013 FUSION ON 11/17/18 LEAVING ME STRANDED WITH THE VEHICLE IN THE REPAIR SHOP NOW. FORD WILL NOT HONOR THE REPAIR SAYING MY VEHICLE IS NOT PART OF THE SAFETY RECALL AND I HAVE TO PAY OUT OF POCKET THOUGH THIS RECALL IS FOR 2013 FUSIONS.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHEN THE GEAR SHIFTER WAS PLACED IN PARK, THE TRANSMISSION WAS STILL ENGAGED. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO ROLL FORWARD. CORWIN FORD OF SPRINGFIELD (LOCATED AT 3241 S GLENSTONE AVE, SPRINGFIELD, MO 65804, (417) 883-4330) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

TAMARA RECALL CHECK ENGINE LIGHT REMAINS ON AND CAR SHUTTERS SPORADICALLY.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE TURNING INTO A PARKING LOT, THE STEERING LOST POWER AND THE POWER ASSIST INDICATOR ILLUMINATED. THE CONTACT CALLED APPLE FORD LINCOLN APPLE VALLEY AT 952-431-5900 (LOCATED AT 7200 150TH ST W, APPLE VALLEY, MN 55124) AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000. *TT*JB THE CONSUMER STATED THE STEEERING GEAR WAS REPLACED. THE VEHICLE WAS REPAIRED. *JS

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 25 MPH, THE CONTACT STOPPED AND PLACED THE VEHICLE INTO PARK, BUT IT MOVED BACKWARDS. THE CONTACT STATED THAT THE GEAR SHIFTER SEIZED AND WAS UNABLE TO SHIFT OUT OF PARK. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

I PURCHASED MY FUSION IN 2014 WITH LESS THAN 2500 MILES. I HAD TAKEN IT HOME FOR A TEST DRIVE OVER THE WEEKEND. I HAD IT FOR LESS THAT 12 HOURS AND THE CHECK ENGINE LIGHT CAME ON. RETURNED IT MONDAY , THE CATALYTIC CONVERTER NEEDED TO BE REPLACED AT LESS THAN 2500 MILES. ABOUT A YEAR AND A HALF LATER CHECK ENGINE LIGHT CAME ON SAME PROBLEM ; REPLACED AGAIN. TWO YEARS AFTER THAT WITH ONLY 38,000 MILES SAME PROBLEM CATALYTIC CONVERTED NEEDED TO BE REPLACED AGAIN. THE CAR HAS LESS THAN 50,000 MILES AND 3 TIMES CATALYTIC CONVERTER NEEDED REPLACED.

STEER ASSIST FAULT WHEN I WAS ON I-95, FROM PROVIDENCE TO BOSTON. THERE WAS NO PRIOR WARNING, JUST A SUDDEN LOST OF ASSIST, AND STEER BECAME TOO HEAVY TO HANDLE. IT ALMOST RESULTED TO A CAR ACCIDENT. I CHECKED ONLINE AND FOUND OUT ABOUT A RECALL FOR SIMILAR STEER ASSIST FAULT REASONS ON FORD FUSION, BUT MY CAR FOR WHATEVER REASON WAS NOT INCLUDED IN THAT RECALL.

MY CAR HAS 7 RECALLS DOORS BAGS SEATBELTS DOOR LOCKS NOT A SAFE CAR FOR ME AND FAMILY.THE DOOR WOULD NOT CLOSE OR CLOSE SO I HAD TO USE THE SEAT BELT TO HOLD CLOSE.DOOR

MY CAR AND ALOT OF OTHER CARS FROM THE FORD FUSION MODEL HASE A KNOWN ISSUE ALSO A RECALL OF THE FUEL PUMP. ERROR CODE P00C6. THAT MAKES THE CAR STALL OUT WHILE DRIVING. ALMOST CAUSED AN ACCIDENT. I ALSO PUT THE ISSUE ON YOUTUBE AND MENY OTHER PEOPLE ARE HAVING THE SAME ISSUE. THIS IS CLEARLY A RECALL.

VEHICLE WAS APART ONE OF MANY RECALLS, HAD FIXED, SAME ISSUES ARISED AND HAD ANOTHER RECALL, TOOK BACK IN AND NOW FORD IS STATING WE NEED A NEW ENGINE BUT WONT BE COVERED UNDER THE RECALL. THE RECALL HAD ISSUES WITH THE ENGINE AND LEAKING INTO A COLANDER WHICH IS THE SAME ISSUE WE ARE HAVING NOW, BUT THEY WONT REPLACE IT UNLESS WE BUY A WHOLE NEW ENGINE OUT OF POCKET. THE ONLY REASON WE KNEW OF ANY RECALLS WAS BECAUSE THE FIRST TIME MY HUSBANDS CAR OVERHEATED, TOWED IT TO FORD AND THE PULLED UP AT LEAST 6 OR 7 RECALLS NEEDING TO BE FIXED. WE WERE NEVER NOTIFIED OF THEM ALL. WE HAVE HAD NOTHING BUT ISSUES WITH THE RECALLS AND IT ALL DID A TEMPORARY FIX THAT LEAD TO MORE ISSUES.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE AUTO BATTERY SAVER MODE KEPT ACTIVATING WITHOUT WARNING, WHICH CAUSED A DRASTIC REDUCTION IN SPEED WHILE DRIVING. WHEN THE VEHICLE WAS TURNED OFF, IT FAILED TO RESTART BECAUSE THE DIAGNOSTIC TROUBLE CODE INDICATOR WAS FLASHING. THE CONTACT PLANNED TO SCHEDULE A DIAGNOSTIC APPOINTMENT WITH RAY SKILLMAN FORD (1250 US-31, GREENWOOD, IN 46143, (317) 884-7164). AAA REPLACED THE BATTERY, BUT THE FAILURE RECURRED MONTHS LATER. THE MANUFACTURER WAS NOTIFIED, PROVIDED A CASE NUMBER, AND WAS TO DECIDE IF THE MATTER WOULD BE HANDLED BY THEM OR THE DEALER. IF NOT, THE CONTACT WOULD BE RESPONSIBLE FOR HAVING THE VEHICLE DIAGNOSED AND REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE13003 (STEERING). THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

CAR OVERHEATED WHILE DRIVING, TOWED CAR TO KENT PARSONS FORD IN MARTINSBURG WV AND THEY STATED THERE IS A CRACKED HEAD BUT IT ISN'T COVERED UNDER RECALL 17S09

WHILE DRIVING ON THE INTERSTATE @ 70 MPH, "SERVICE POWER STEERING" LIGHT CAME ON. STEERING REMAINED NORMAL UNTIL WE EXITED THE HWY AND THE VEHICLE WAS TURNED OFF. UPON RESTARTING THE VEHICLE, THE "SERVICE POWER STEERING" MSG CAME ON AGAIN, ONLY THIS TIME THE POWER STEERING WAS GONE. THANK GOODNESS IT DIDN'T LOCK UP ON THE INTERSTATE. THERE ARE RECALLS ON THIS FOR THIS YEAR! WHY IS MINE NOT INCLUDED???!!!

MY CAR IS AROUND 86,000 MILES AND IN THE PAST MONTH STARTED TO SHUT OFF AFTER ABOUT A 30 MINUTE DRIVE. MY FUSION MAKES A SOUND DISTINCTIVE SOUND BEFORE THIS HAPPENS, SOMEWHAT LOUD AND GOES IN AND OUT. ENGINE COMPLETELY SEIZES IF I'M COMING TO A STOP AND I HEARD THE SOUND. CAR ALSO HAS TROUBLE STARTING AFTER REFUELING.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE MESSAGE "POWER STEERING ASSIST FAULT" DISPLAYED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 127,000.

ACCELERATOR PEDAL SNAPPED WHILE DRIVING ON HIGHWAY

UPON PULLING INTO A PARKING SPOT I ATTEMPTED TO SHIFT MY CAR INTO PARK AND THE SHIFTER BECOME HARD AND IMMOVABLE. I HAD TO USE THE PARKING BRAKE, AND WAS EVENTUALLY TOWED TO A LOCAL MECHANIC TO HAVE THE GEAR SHIFT CONTROL CABLE REPLACED FOR THE GEAR SHIFTER TO WORK AGAIN. *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS AT A COMPLETE STOP, IT FAILED TO ACCELERATE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER WITH THE ASSISTANCE OF A POLICE OFFICER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THE GEAR SHIFT FAILED AND DID NOT ENGAGE INTO DRIVE, PARK, REVERSE, OR NEUTRAL. THE CONTACT ALSO STATED THAT BOTH REAR DOORS AND THE FRONT PASSENGER DOOR FAILED TO LATCH. ALSO, THE ENGINE RESERVE HOSE FAILED AND CAUSED THE ENGINE TO OVERHEAT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO REPLACED THE DOOR LATCHES AND THE ENGINE HOSE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES) AND NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER DID NOT ASSIST WITH THE REPAIRS. THE GEAR SHIFT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TRANSMISSION JUST WENT OUT, IT WILL REV UP BUT NOT HO INTO GEAR. IT WAS IN MOTION AND WHEN IT WAS SLOWING DOWN IT DIDNT DOWN SHIFT AND JUST STOPPED MOVING.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY, A STRONG ODOR OF FUEL WAS DETECTED COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FAIRWAY FORD (2323 LAURENS RD, GREENVILLE, SC 29607, (864) 242-5060) WHERE IT WAS DIAGNOSED, BUT THE CONTACT WAS CURRENTLY AWAITING THE TEST RESULTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

CAR STALLING OUT WHILE DRIVING WHEN THE CAR HAS PLENTY OF FUEL. NO CHECK ENGINE LIGHT WILL GO ON THEN GOES OFF BUT THE SAME ISSUE IS HAPPENING. THIS IS A KNOWN ISSUE WITH THIS MODEL ALSO A RECALL WAS ISSUES BUT LOOKS LOKE THEY MISSED MY CAR. CAR STALLS OUT WHEN IM IN TRAFFIC. REALLY WHENEVER IT WANTS TO

WHILE TURNING OFF A MAIN ROAD INTO A PARKING LOT MY FINGER WAS CUT BY THE UNDERSIDE SHARP EDGE OF THE CRUISE CONTROL BUTTON HOUSING ASSEMBLY.

IN NOV 2016 A RECALL WAS ISSUED FOR NHTSA RECALL NUMBER 16V875000 DRIVER AND FRONT PASSENGER SEAT BELT ASSEMBLIES MAY NOT ADEQUATELY RESTRAIN THE OCCUPANT IN A CRASH. TWO YEARS LATER, NO REMEDY IS AVAILABLE. THIS HARDLY SEEMS TIMELY

DOOR LATCH RECALL. I HAVE A 2013 FORD FUSION THAT THE DRIVER LATCH FAILED. MY CAR WAS BUILT DURING THE TIME FRAME GIVEN IN THE RECALL AND THE PLANT THAT IT CAME FROM. FORD TELLS ME THAT MY CAR IS NOT PART OF THE RECALL. BUT THEY HAVE NOT GIVEN ME A CLEAR RESPONSE OTHER THAN MY VIN DOES NOT FALL INTO THE CATEGORY FOR THE RECALL. I AM GOING BACK AND FORTH WITH FORD CUSTOMER SERVICE AND THEY ARE UNABLE TO GIVE ME THE EXACT REASON AS TO WHY IT IS NOT INCLUDED. I HAVE ATTACHED THE CORRESPONDENCE WITH FORD.

I MOVED THE SHIFT LEVER TO PARK AND REMOVED THE IGNITION KEY,BUT THE CAR STAYED IN NEUTRAL WITH NO WARNING MESSAGE OR AUDIBLE CHIME. THE SHIFT STICK IS NOW STUCK AND THE CAR REMAINS IN NEUTRAL. I AM UNABLE TO SHIFT GEARS AND WAS LUCKY THIS HAPPENED IN A PARKING LOT. I LOOKED IT UP AND THERE ARE RECALLS FOR OTHER MODELS AS WELL BUT NOT MINE.

SHIFTER CABLE LINKAGE "BUSHING" RECALL DOES NOT SHOW UP BY MY VIN SEARCH. YET THE BUSHING IS ALREADY BUSTED AND HAS BEEN SO CALLED "HALF FIXED" BY MY FRIEND. I NEED HELP GETTING THIS FIX SAFELY PLEASE HELP.

TAKATA RECALL

WHILE DRIVING ON 95 NORTH FROM US 100 TO PALM COAST PARKWAY I STARTED TO SMELL COOLANT IN THE CAR STARTED TO OVERHEAT. THE ENGINE SHUT OFF I PUT IT IN NEUTRAL AND COAST UNTIL HE CAME TO A STOP. UPON OPENING THE HOOD I SAW A 2 TO 3 INCH HOLE IN THE SIDE OF THE HOSE GOING FROM THE RADIATOR TO THE ENGINE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PUT IN PARK, THE VEHICLE DID NOT START. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BUSHING ON THE END OF THE CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO THE NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000. THE VIN WAS NOT AVAILABLE.

I'M ON LUNCH AT WORK, AND GO TO PUT MY CAR IN DRIVE.. NOTHING WON'T BUDGE, SO I TRY PUTTING IT REVERSE NOTHING ITS STUCK IN PARK. AFTER WAITING 4 HOURS FOR A TOW TRUCK, AND GET IT TO THE DEALERSHIP I'M TOLD ITS THE BUSHING CABLE WHICH HAS A RECALL ON IT... JUST NOT MY VIN. ALSO THE REPAIRS ARE GOING TO COST 500 DOLLARS, AND THE PART IS ON BACK ORDER FOR THREE WEEKS. SO NOT ONLY DO I HAVE TO PAY FOR A RENTAL CAR FOR THREE WEEKS, I HAVE TO PAY 500 DOLLARS FOR SOMETHING THAT SHOULD ABSOLUTELY BE COVERED UNDER A RECALL.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER SIDE DOOR OPENED. THE VEHICLE WAS TAKEN TO CASA FORD (5815 MONTANA AVE, EL PASO, TX 79925 (915) 779-2272) WHERE THE CONTACT WAS INFORMED THAT THE RECALL (THE CONTACT WAS UNABLE TO VERIFY THE RECALL INFORMATION) HAD EXPIRED WITH NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

OUR CALL HAD A RECALL , NEVER GOT NOTICE AND THE RECALL ON THIS VEHICLE LOCALIZED OVERHEATING MY CYLINDER HEAD TO CRACK, RESULT IN FIRE IN ENGINE AND THIS IS WHAT HAPPENED TO OUR 2013 FORD FUSION

RANDOM FAILURE OF LEFT FRONT BRAKE HOSE FROM BODY LINE TO BRAKE CALIPER. VEHICLE HAD ONLY 66,214 MILES ON ODOMETER. HOSE FAILED WITH ZERO WARNING DURING NORMAL BRAKE USAGE WHILE DRIVING IN STRAIGHT LINE RESULTING IN ALMOST NO BRAKING POWER. ZERO SIGNS OF PHYSICAL DAMAGE TO HOSE. CONTACTED DEALER. DEALER INDICATED THAT ORIGINAL FACTORY P\N WAS OBSOLETED AND A NEW P\N WAS BEING ISSUED. DECIDED TO REPLACE ALL (4) BRAKE HOSES FOR FEAR OF ANOTHER FAILURE. I HAVE RETAINED THE FACTORY PARTS THAT WERE REPLACED.

RECALL ON SEAT BELTS RESTRAINTS HAVE NOT BEEN REMEDY. NHTSA RECALL NUMBER16V875000 FROM 2016

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT AFTER SWITCHING THE SHIFTER INTO THE PARK POSITION THE VEHICLE BEGAN TO ROLL DOWN A SLIGHT INCLINE. WHILE INSPECTING UNDER THE HOOD IT WAS DISCOVERED THAT THE SHIFT CABLE BUSHING HAD DISCONNECTED. THE CONTACT STATED THAT HE REPLACED THE BUSHING AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER AUTONATION FORD (23775 CENTER RIDGE RD. STE. WESTLAKE, OH) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL NUMBER: 18V471000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 111,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LANCE CUNNINGHAM FORD (4101 EAST CLINTON HIGHWAY, KNOXVILLE, TN 37912, (866) 591-3943) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

LOUD CRACKING SOUNDS COMING FROM SPEAKERS CAUSED BY A FAILED AUDIO CONTROL MODULE, ONLY 82K MILES IN. CAR BATTERY DRAINING, WEEKLY REQUIRED JUMP-STARTS WITH BRAND NEW BATTERY INSTALLED.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: CAS 16162364. THE FAILURE MILEAGE WAS UNKNOWN.