2002 Ford Explorer Sport Problems & Complaints

Suspenion and or traction was and the electrical system didnt work good

September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer Sport cause my engine was overheating. I got out walked to the rear of my vehicle pushed my unlatch button on the tailgate and I lifted the glass part of the rear hatch. Both air hinges were not working correctly to keep it up so I gently rested the glass on my hair that was put up in a bun and just a little bit of the glass was resting on the very top of my head where my hair was slicked back for my bun so my hands were free to grab the bottles of water. (My hair was the softest of resting place's). As I reached in the back to grab the water bottles I heard the loudest bang and hundreds of little pieces of glass fell everywhere around me. I was in so much distrot that I actually thought someone had shot at me with a fire arm but missed me and hit the rear glass instead. The top of my head was stinging and it felt like I had just been smacked with a tree branch and the glass had went all over me causing a few minor cuts and scrapes as I fell to my knees in shock my heart racing faster than I had even imagined a heart could beat while histaraclly crying from the trauma that just occurred I fell to the ground and for a full 15 minutes i sat there surrounded by glass and tears in so much shock, dazed and confused before I stood up and looked around at everything that then I only realized I WASN'T shot at because there was no bullet or bullet hole nor did a vehicle drive by nor was there any people closer than a mile to me when I realized that the glass had shattered for some UNKNOWN reason ON ITS OWN that it scared me so bad it traumatized me. After that day I was pulled over multiple times by numerous police agency's (sheriff, Medford PD, Central Point PD and State Police) because I didn't have the money to fix it let alone have the knowledge that it had a recall so I could get it replaced. I have pictures but it will not allow me to upload them.

The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side and passenger’s side air bags inadvertently deployed without an impact or a crash, causing the contact’s fiancé to swerve and drive down into a ditch. No warning lights were illuminated. The front bumper, windshield, and passenger’s side taillight were cracked. No injuries were sustained. A Police report was not filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 118,583.

The contact owns a 2002 Ford Explorer. The contact stated while driving 45 MPH, the vehicle shut off. The contact was able to coast off the freeway. There were no warning lights illuminated. The contact called an independent mechanic, but the mechanic declined to service the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified about the failure and opened a case. The approximate failure mileage was 88,000.

The contact owns a 2002 Ford Explorer Sport Trac. The contact stated that after parking the vehicle, the following day it was discovered that the cruise control switch located on the steering wheel had overheated and melted. The cause of the failure was not yet determined. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 09V399000 (Vehicle Speed Control). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 120,000.

The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving at various speeds without warning. After finding a replacement part at a salvage yard, the contact had the steering wheel replaced by an independent mechanic; however, the failure persisted. The contact also stated that an abnormal ticking noise was coming from the engine with the ABS warning light illuminated. The vehicle was taken back to the same independent mechanic and the contact was informed that the engine needed to be replaced. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2002 Ford Explorer. The contact stated that while driving 55 MPH, the hood latch independently released, causing the hood to strike the windshield. The contact was able to get to the side of the roadway and closed the hood. The contact had not taken the vehicle to a dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 137,000.

Overdrive light flashes after driving a little bit hard shifting doesn't shift into overdrive 4x4 lights indicate that it's working when the buttons are pushed but doesn't go into 4x4

The contact owns a 2002 Ford Explorer. The contact stated while entering the highway at approximately 45 MPH and accelerating to overtake the next vehicle, the accelerator pedal went to the floorboard however, the vehicle did not respond. The contact was able to pull over safely off the highway. There were no warning lights on the instrument panel. The contact stated that the failure was related to NHTSA Campaign Number: 00V422000 (Vehicle Speed Control). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but did not assist. The approximate failure mileage was 115,000.

The light form air bad juts got on when I was driving

I WAS ON MOTION WHEN THE AIR BAG LIGHT TURN ON BUT I WENT TO CHECK AND THEY SAY I HAVE TO TAKE TO THE DEALER TO REPAIR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION EXPERIENCED HARD SHIFTING WITH A CLUNKING NOISE PRESENT COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION GEAR RATIO WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER JACOB GEORGE FORD LOCATED AT 125 SPRING ST, HOUTZDALE, PA 16651 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT STATED THE WHEN DRIVING A 2002 FORD EXPLORER AT APPROXIMATELY 20 MPH, EQUIPPED WITH COOPER TIRE, TIRE LINE SOLARIS AS, TIRE SIZE 225-70-R16, DOT INFORMATION WAS NOT AVAILABLE. THE FRONT PASSENGER TIRE WALL BLEW AND THE TIRE SEPARATED FROM THE RIM. THE VEHICLE WAS TOWED TO A MECHANIC. THE VEHICLE VIN, MILEAGE, INFORMATION WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED.

THE ISSUES THAT I'M HAVING IS THE EXHILARATION (PICKING UP SPEED) ON A PUBLIC STREET AS WELL AS IN THE EXPRESSWAY IT HESITATES TO DO SO. WHEN THE VEHICLE IS PARKED AND I GO TO SWITCH GEARS IT DOES NOT WANT TO SWITCH. THE GAUGE INDICATOR COMES ON AND THE GAS IDLE BE STUCK ON EMPTY WHEN IT HAS A FULL TANK OF GAS. WHILE THE VEHICLE IS IN MOTION THE RADIO VOLUME GOES UP AND DOWN ON ITS OWN. AND THE VEHICLE DID NOT WANT TO START FOR ME ONE DAY THE VERY NEXT DAY IT STARTED RIGHT ON UP (LIKE IT WANT TO START BUT DIDN'T CATCH). ALL OF THIS STARTED HAPPENING AT THE BEGINNING OF OCTOBER 2020

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE OPENING THE REAL LIFT GATE, THE REAR LIFT GATE GLASS WINDOW SUDDENLY SHATTERED. DURING THE INCIDENT, THE PERSON SUSTAINED A FACIAL LACERATION WHICH REQUIRED MEDICAL TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (FUTURE FORD LOCATED AT 650 AUTOMALL DR, ROSEVILLE, CA 95661) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000.

I WAS DRIVING ON I-65 SOUTH BOUND ON I-65 IN GOODLETTESVILLE, TENNESSEE WHEN MY LEFT REAR TIRE BLEW OUT. THE TIRE HAD PLENTY OF TREAD LEFT AND APPARENTLY THE STEEL BELTS CAME APART AND BLUE OUTWARD.

SUMMER,SPRING WEATHER, ALL FOUR, CLEAR, GLASS WINDOWS DO NOT SLIDE UP OR DOWN THROUGH ITS' POWER BUTTON, ELECTRONICALLY.

MAKES A RATTLING NOISE WHEN A BUMP IS HIT DRIVER SIDE SEAT STOP WORKING

THE CAR ALWAYS FEELS LIKE IS ABOUT TO JUMP OFF THE ROAD OR THE LANE IM IN WHENEVER I DRIVE OVER ANY ROUGH ROAD OR POT HOLES. %ģ

I HAD HAD THIS 2018 JEEP RENEGADE NOT EVEN 2.5 MONTHS AND IT NEEDED AN OIL CHANGE AND THE TIRES WERE COMPLETELY WORN OUT THEY WERE EVERY ONE SLICK AS COULD GET AND DANGEROUS. I CALLED THE DEALER BECAUSE THE TIRES WENT BAD AND I HADN'T HAD THE FIRST 50K MILES ON IT YET AND THEY DID NOTHING. CALLED THE TIRE COMPANY THEY DID NOTHING. SO I REPLACED THEM AND ANOTHER ALMOST 3 MONTHS GO BY AND THE TIRES ARE COMPLETELY WORN OUT AND SLICK AGAIN. THIS HAS REPEATEDLY HAPPENED EVERY 2-3 MONTHS TO WHERE THEY ARE SO DANGEROUS YOU EITHER DRIVE 30 MPH OR GET THEM CHANGED. 3 TIMES I'VE REPLACED THE TIRES AND AND THE OIL GOES SO FAST. AND NOW I AM STUCK WITH THIS VEHICLE I DON'T FEEL SAFE IN. I SHOULDN'T HAVE TO PAY THESE PRICES FOR A 30K VEHICLE THAT'S NOT WORTH 10K.

WAS DRIVING ON HWY AND MY VEHICLE JUST SHUT DOWN AS I WAS TURNING OFF THE MAIN ROAD, LOST ALL CONTROL OF STEERING. WHEN I RAISED THE HOOD I SAW MY RADIATOR SMOKING AND ALL OF A SUDDEN IT POPPED. HAD TO HAVE IT TOWED IN TO THE SHOP AND WAS TOLD THAT THE RADIATOR HAD EXPLODED AND THE ENGINE SEIZED UP! HOW COULD THIS HAPPEN? I NEVER EVEN HAD IT TO OVER HEAT OR THE LIGHT NEVER EVEN ALERTED ME. JUST BLEW UP AND LEFT ME STRANDED. I WAS TOLD AFTER THE FACT THAT THERE IS A RECALL ON THE RADIATOR! *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE TRANSMISSION INDEPENDENTLY SWITCHED TO 4 WHEEL DRIVE AND THE VEHICLE STALLED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASING AND IGNITION COILS NEEDED TO BE REPLACED. THE IGNITION COIL WAS REPLACED AND THE TRANSFER CASING WAS REPAIRED HOWEVER THE FAILURE RECURRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000.

THE RADIATOR STARTED GOING OUT ON ME. I HAD TO FIX IT TWICE. THE BREAKES I KEEP HAVING THE CONTINUED FIXING THEM EVERY 4 MONTHS. RECENTLY OCTOBER 25, 2019 IT STARTED SMELLING LIKE BURNT RUBBER CAME THRU THE AIR VENTS. THINGS WITH THE ELECTRICITY OE A SHORTAGE. WITH THE TIRES THEY PUT WRONG TIRE SIZE. THEY TOLD ME TO SIGN AND GO BECAUSE THEY DIDN'T HAVE MY ACTUAL TIRE SIZE. ITS ALWAYS ON THE SMALLS STREETS AND ON FREEWAY OR. HIGHWAY IT SMELLS LIKE BURNT RUBBER. THE OWNER DIDN'T NOTIFY ME OR BOTHER TO TELL ME IT WAS ON RECALL ALREADY.

IN THE MORNING OR WHENEVER DAMP MY FRONT BRAKES LOCK UP WHEN DRIVING, THEN STOPPING..

I WAS DRIVING DOWN THE HIGHWAY I WENT TO MAKE A LEFT HAND TURN WHEN SMOKE STARTED COMING OUT OF THE GRILL, SO I PULLED OVER TO CHECK UNDER THE HOOD, SMOKE STARTED BOILING OUT FROM UNDER THE HOOD

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR DRIVER'S SIDE UPPER HINGE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. PERRY FORD OF SANTA BARBARA (440 HITCHCOCK WAY, SANTA BARBARA, CA 93105, (805) 682-2411) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.

THE CAR GETS STUCK IN PARK AND WILL NOT INTO REVERSE, NEUTRAL OR DRIVE. IT DOESN'T HAPPEN OFTEN BUT HAS BEEN HAPPENING AT INFREQUENT PERIODS SINCE 2007. IT'S A NUISANCE WHEN IT DOES HAPPEN BUT AFTER MULTIPLE ATTEMPTS, DEPRESSING THE BRAKE AND REPEATEDLY ATTEMPTING TO SHIFT; SHUTTING DOWN THE ENGINE AND RESTARTING AND REPEATING THE PROCESS; USUALLY DOES SHIFT INTO GEAR. THE LAST INCIDENT WAS MORE THAN 4 YEARS AGO. NOW SINCE SATURDAY, 9/28/19; CAN'T SHIFT OUT OF PARK. I NEVER REPORTED THE PROBLEM BECAUSE IT WAS ALWAYS RESOLVED AND I FORGOT TO REPORT IT TO THE DEALERSHIP BECAUSE I WAS ALWAYS IN A RUSH TO GET TO MY DESTINATION. MY CAR IS IN GOOD RUNNING CONDITION. ORIGINAL OWNER. 93964MI. ALWAYS SERVICED AT DEALERSHIP.

THE CONSUMER STATED THE HOME FIRE HAZARD CREATED BY FAULTY DESIGN OF NON UL APPROVED PERSONAL SNOW PLOW USE FOR SUV MANUFACTURED BY WESTERN PRODUCTS. SNOW PLOW ELECTRIC MOTOR WAS UNFUSED AND OVERHEATED NOT RESPONDING TO THE COMMAN CONTROLLER SHORTING OUT AND CAUSING A SERIOUS EXPENSIVE FIRE. *JS

RE: 2002 FORD EXPLORER SPORT TRAC. IT APPEARS THAT THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, HAS FRACTURED AND THE SEAT BACK IS PERMANENTLY IN THE RECLINED POSITION. THIS MAKES DRIVING VERY CUMBERSOME SINCE I HAVE NO BACK SEAT SUPPORT WHILE I AM DRIVING. I WAS DRIVING ON A HIGHWAY WHEN THIS HAPPENED. LUCKILY, AN ACCIDENT WAS AVOIDED. I JUST DISCOVERED THAT A RECALL EXISTS FOR THIS PROBLEM SO I CONTACTED FORD AT 1-800-392-3673 AND ENTERED THE RECALL ID 03S04 AND THE RESPONSE WAS THAT THE RECALL ID DID NOT EXIST. CAN I STILL GET MY SEAT FIXED VIA THIS RECALL? NOTE THAT THE DATE SUBMITTED FOR THE INCIDENT IS AN APPROXIMATE ESTIMATE.

I WAS DRIVING ON A CITY STREET AND GOT INTO A ACCIDENT. TOTALED MY VEHICLE AND MY AIR BAGS DID NOT DEPLOY

MOTOR IS OVER HEATING AFTER DRIVING FOR ABOUT 30 MINS ON HIGHWAY

TL* THE CONTACT COMPLAINED ABOUT A FATAL CRASH WHICH INVOLVED A 2002 FORD EXPLORER AND STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE VICTIM'S VEHICLE WAS FOUND THREE HOURS AFTER THE CRASH AND THE VEHICLE HAD FLIPPED UPSIDE DOWN. THE VICTIM WAS FOUND, WEARING THE SEATBELT BUT NO AIR BAGS HAD DEPLOYED. A POLICE REPORT WAS FILED (CASE NUMBER: 19-11405). THE CONTACT STATED THAT THE CITY OBSERVED A CURFEW WHEREBY THE CORONER'S REPORT STATED THAT 'DEATH WAS CAUSED BY A MULTIPLE BLUNT FORCE INJURY TO THE HEAD". THE STREET LIGHTS WERE TURNED OFF FROM 12 MIDNIGHT TO 5 AM. THE CONTACT STATED THAT THE CRASH MIGHT HAVE OCCURRED AT ABOUT 3AM. THE VEHICLE WAS TOTALED AND WAS TOWED TO THE APD (ANCHORAGE POLICE DEPARTMENT) IMPOUND. THE FAILURE MILEAGE WAS NOT PROVIDED.

ON JANUARY 21, 2019 I WAS HIT HEAD-ON BY A DRIVER WHO FELL ASLEEP AT THE WHEEL. TOTALLED MY 2002 FORD EXPLORER! MY AIRBAGS DID NOT DEPLOY DURING THE ACCIDENT! I WAS GOING APPROXIMATELY 35 MPH AND THE OTHER DRIVER WAS DRIVING APPROXIMATELY 40 MPH ON A CITY STREET.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 24 MPH, A VEHICLE ON THE OPPOSITE SIDE OF THE ROAD CRASHED INTO THE DRIVER'S DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED LOWER AND UPPER BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE FIRE DEPARTMENT ARRIVED AND HAD TO PRY THE DRIVER'S DOOR OFF THE VEHICLE AFTER THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT IT WAS NOT DETERMINED WHETHER THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 176,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE ROLLED FORWARD AFTER IT WAS PARKED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 232,160.

THE REAR WINDOW EXPLODED. IT WAS UNOCCUPIED PARKED IN THE CARPORT.

GEAR SHIFT IN STEERING COLUMN FELL OFF AS I WAS BEGINNING TO DRIVE. THE VEHICLE HAD APPROXIMATELY 95K MILES ON IT.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE DOOR AJAR AND BRAKE WARNING INDICATORS ILLUMINATED EVEN WHEN THE DOORS WERE CLOSED. THE CONTACT ALSO STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE. AN INDEPENDENT MECHANIC WAS NOTIFIED AND DIAGNOSED THAT THE WHEEL BEARINGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE WHEEL BEARING FAILURE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT NHTSA WAS RESPONSIBLE FOR ALL RECALLS. THE CONTACT WAS TRANSFERRED TO NHTSA. THE FAILURE MILEAGE WAS NOT PROVIDED. *JS

VEHICLE ACCELERATED TO MAXIMUM RPM'S ON A CITY STREET AND WOULD NOT STOP, EVEN AFTER BRAKE APPLIED. TRIED DOWNSHIFTING, WOULD NOT WORK. RAN THROUGH A RED LIGHT, FORTUNATELY NO ONE WAS IN FRONT OF US OR GOING THE OTHER DIRECTION. HAD TO PUT IT INTO NEUTRAL AND TURN THE KEY OFF TO GET IT TO STOP. MERGED OVER AND PARKED. WHEN RESTARTED, RPM'S STILL AT MAXIMUM UNTIL HOOD WAS OPENED AND THROTTLE CABLE WAS MOVED AROUND. SCARY SITUATION AS WON'T DRIVE IT UNTIL IT IS FIXED. APPOINTMENT SCHEDULED WITH MECHANIC. SHOULD HAVE BEEN A RECALL ON THIS WITH AS MANY COMPLAINTS AS I HAVE READ ABOUT WITH THIS VERY SITUATION. WE COULD HAVE KILLED SOMEONE OR BEEN KILLED.

REAR HATCH PANEL APPLIQUE CRACKED FOR NO APPARENT REASON

TL* THE CONTACT OWNED A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO BRAKE, THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN UNKNOWN COLLISION FACILITY AND DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

BLINKERS AND GAUGES WON'T WORK ALSO BRIGHT LIGHTS DO NOT WORK. EVERYTHING ELSE WORKS FINE INCLUDING EMERGENCY FLASHERS. I'VE CHANGED RELAY AND CHECKED FUSES.

WELL I HAVE A 2002 FORD EXPLORER XLT. IT HAS THE TRAILER BRAKE WHICH I NEVER HAVE USED YET. I HAVE A COUPLE ISSUES WITH IT. THE THEFT LIGHT BLINKS AS LONG AS THE VEHICLE AIN'T RUNNING. SOME TIMES IT DOESN'T LIKE TO START AND HAS A BRAND NEW BATTERY. SOMETIMES WHEN PUT IN GEAR WHILE RUNNING IT WILL SHUT IT'S SELF OFF. I ALSO NOTICED WHEN I BOUGHT IT FROM ANOTHER PRIVATE SELL THAT WHEN I WAS DRIVING THE EXPLORER THAT I KEPT SMELLING A BURNING SMELL LIKE PLASTIC AND WIRES AS WELL AS SMOKE AND HEAT ADMITTING FROM THE CENTER CONSOLE AREA. I DROPPED A PIECE OF PLASTIC IN THE CENTER CONSOLE AREA. I PULLED UP THE CENTER CONSOLE AREA PLASTIC AND WITNESSED THE FACTORY WIRING THAT RUNS TO THE CENTER CONSOLE LIGHTER AND ELSE WHERE SPARKING AND SMOKING. I GOT IT TO STOP AND NOTICED THAT THE FIBERGLASS CLOTH THING THE FACTORY PUT AROUND IT WAS BADLY BURNED AS WELL AS ALMOST HALFWAY THROUGH ALL THE CENTER CONSOLE ARE WIRES ABOUT AN INCH LONG AS WELL AS THE PLASTIC BOTTOM AREA TO THE CENTER CONSOLE CUP AREA. THE BURNED PLASTIC AREA IS ALSO STARTED TO MELT. I HAVE PICTURES ON MY CELL PHONE. I SHOWED THE PICTURES TO THE RECEPTION GUY AT THE JAMESTOWN NY 14701 FORD DEALER SERVICE DESK. HE GASPED AND LOOKED GENUINELY SCARED THAT , THAT HAPPENED. I'M SCARED THAT THIS HAPPENED. I DON'T WANT IT TO CATCH FIRE GOING DOWN THE HIGHWAY WITH MY KIDS AND NEWBORN BABY IN IT. THIS IS A MANUFACTURE ISSUE WHICH I FEEL SHOULD BE FIXED AT FORDS EXPENSE NOT OURS.

"TAKATA RECALL" I WAS DRIVING ABOUT 10 MILES TOOK A RIGHT INTO THE LIBIARY PARKING LOT AND MY FRONT SIDE DRIVERS TIRE SNAPPED THE BALL JOINT COMPLETELY SNAPPED AND IT BROKE THE SPRING, UPPER CONTROL ARM, SWAY BAR AND TYIROD

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A FAILURE ON THE REAR DOOR HANDLE. THE CONTACT NOTICED A CRACK BETWEEN THE DOOR HANDLE AND GLASS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.

HAD A BAD BATTERY AND NOW 4X4 WON'T WORK

AFTER JUMPING THE VEHICLE DUE TO DEAD BATTERY GEAR SHIFTER SNAPPED WHEN SHIFTING CAR INTO DRIVE. VEHICLE STUCK IN REVERSE ALSO NEED A NEW TRANSMISSION. FORM CARS ARE WORTHLESS! DON'T BUY A FORD!!

THE SHIFT LEVER LITERALLY SNAPPED OFF AT THE STEERING COLUMN WHILE PUTTING THE CAR INTO DRIVE. CAR COULDN'T BE SHIFTED INTO PARK, STILL RUNNING. KEYS COULDN'T EVEN BE REMOVED TO TURN THE CAR OFF. VERY DANGEROUS. SEEMS LIKE A FAIRLY COMMON PROBLEM AMONG 2002 FORD EXPLORER OWNERS. MANY COMPLAINTS FILED HERE: HTTPS://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/ACCESSORIES-INTERIOR/GEAR_SHIFT_LEVER_FELL_OFF-2.SHTML

REAR WINDOW HINGES FAILED ON ONE SIDE OF THE VEHICLE REQUIRING BOTH HINGES THAT HOLDS THE REAR WINDOW GLASS IN PLACE TO BE REPLACED. DEALER WAS ABLE TO REPAIR HINGES BUT THE REAR WINDOW IS NOW UNABLE TO BE OPENED DUE TO LATCH BEING DAMAGED BY HINGES AND DEALER INFORMED ME THAT THEY COULD NOT FIX THE LATCH THAT WAS ATTACHED TO THE REAR WINDOW. THEY REFERRED ME TO A GLASS REPAIR SHOP TO DO THE REPAIR.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A LOUD ABNORMAL NOISE AND NOTICED THAT THE SUN ROOF WAS DETACHED. THE VEHICLE WAS TAKEN TO AN UNKNOWN INDEPENDENT MECHANIC WHO STATED THAT THE MANUFACTURER DISCONTINUED THE PART. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE SUN ROOFS WERE DISCONTINUED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

I WENT TO OPEN MY BACK WINDOW AND IT BROKE I HAVE HAD MANY OTHER PROBLEMS WITH MY SUV I WAS PARKED IN A PARKING LOT

OD LIGHT FLASHING, REBUILDS TRANSMISION AND NOTHING CHANGE, I SEE A LOT OF COMPLAINS ABOUT THIS PROBLEMS ON EXPLORERS, RANGERS AND MUSTANGS

THE TIMING BELTS BROKE AND DAMAGE THE ENGINE. TRUCK HAS LESS THAN 100,000 MILES.

TRANSMISSION FAILED ON A MAJOR HIGHWAY

TRANSMISSIONS GOING OUT IT STARTED ALL OF A SUDDEN WITH A VIBRATION IN TRANSMISSION AFTER DRIVING IT FOR A AWHILE IN THE HIGHER GEARS THE OD LIGHT CAME ON AN FLASHED FOR AWHILE CAN U HELP ME

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE CRASHED INTO A MEDIAN, SPUN AROUND, AND LANDED IN A RAVINE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO GARNERS TOWING IN MIAMI, OK. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. ON SEVERAL OCCASIONS, WHILE DRIVING, THE 4WD AUTO HIGH OR LOW FAILED TO OPERATE. WHILE ACCELERATING, THE CONTACT ATTEMPTED TO USE THE CRUISE CONTROL AND, ALTHOUGH THE GREEN CRUISE CONTROL INDICATOR ILLUMINATED, THE VEHICLE FAILED TO ENGAGE. A DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,742.

THE REAR STABILIZER LINKS JUST BROKE OUT OF NOWHERE NOT EVEN TO LATEST LATER THE FRONT STABILIZER LINKS JUST BROKE OUT OF NOWHERE AND I HAVE NO STEERING A WHOLE LOT OF LOOSE CONTROL

TRANSMISSION NEEDS TO BE REBUILT WITH ONLY 88000 MILES ON ENGINE.

I DO NOT KNOW WHEN THE PROBLEM ORIGINATED BUT I BOUGHT THIS VEHICLE IN APRIL 2016 AND GAS COULD NOT FLOW INTO THE TANK FREELY WITHOUT STOPPING. IT HAD TO TRICKLE IN SLOWLY. ALSO, THE CHECK FUEL CAP CAME ON DURING THIS ISSUE BUT WHEN TESTED, PASSED AS IF NOTHING WAS WRONG. TOO MANY OTHER OWNERS REPORT THE SAME ISSUE ON EXPLORER FORUMS FOR THIS TO BE AN ISOLATED OCCURRENCE. IT SEEMS THIS IS FAULTY DESIGN OR WORKMANSHIP AND OWNERS SHOULD BE INFORMED AND THE VEHICLES RECALLED.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

UPON BEGINNING TO DRIVE HOME FROM WORK THE TRANSMISSION FAILED WHEN SHIFTING FROM SECOND TO THIRD GEAR. THERE IS NO LONGER A THIRD GEAR IN MY AUTOMATIC TRANSMISSION. IN ORDER TO GET HOME I HAD TO MANUALLY SHIFT WITH GEAR SHIFTER AND ATTEMPT TO SKIP OVER THIRD GEAR. WAS DRIVING ON CITY STREETS. VEHICLE HAS 174000 MILES ON IT.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS IDLING AT A STOP LIGHT, THE OVERDRIVE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED SEVERAL TIMES. IN ADDITION, THE VEHICLE WAS DIFFICULT TO SHIFT INTO SECOND AND THIRD GEAR AS WELL AS DRIVE, WHICH WAS WHEN THE INTERMITTENT STALL FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS PARKED AND UNABLE TO BE DRIVEN DUE TO THE INTERMITTENT FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

TRANSMISSION OUT FOR 3RD TIME

"TAKATA RECALL" I ONLY WANT TO KNOW WHETHER A RECALL WAS ISSUED.

REAR WINDOW EXPLODED OVERNIGHT WHILE PARKED IN DRIVEWAY. WE LIVE IN SOUTHERN CA AND IT WAS A RARE COLD NIGHT WITH LOWS IN THE 30'S. SECURITY CAMERA'S VERIFIED NO ONE OR NO OBJECT DAMAGED THE WINDOW. IT JUST EXPLODED WHILE PARKED THE GLASS WAS STREWN ACROSS A 3 CAR DRIVEWAY.

THE DOOR LOCKS LOCK AND UNLOCK ALL BY THEMSELVES DOZENS OF TIMES IN A ROW WHILE I AM DRIVING. WITH THIS THE DOME LIGHT FLASHES OFF AND ON AND THE DOOR AJAR LIGHT FLASHES AND THE INTERIOR CHIME GOES OFF CONSTANTLY. ALL OF THIS HAPPENS AT THE SAME TIME. THIS IS A HUGE AND COMMON ISSUE WITH THOUSANDS OF FORUM POSTS BY OTHER OWNERS WHO HAVE SPEND COUNTLESS $$ AT MECHANIC'S TO NO AVAIL. THIS CAN CAUSE WRECKS AT NIGHT IT IS VERY DISTRACTING. ESPECIALLY THE DOME LIGHT.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE REAR WINDSHIELD SHATTERED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

LIFTGATE GLASS HINGE AND BALL STUD BRACKET IS COMING APART. THE BRACKET HAS DISENGAGED. GLASS IS POTENTIALLY GOING TO FALL, BRAKE AND/OR CAUSE INJURY. IT IS NO LONGER WORKING PROPERLY. THIS PART HAS BEEN REPLACED DURING A RECALL BUT DID NOT FIX THE ISSUE.

LIFTGATE GLASS HINGE AND BALL BRACKET IS BROKEN/DISENGAGED. IT IS NO LONGER WORKING PROPERLY. IT CAN FALL, BRAKE AND/OR CAUSE INJURY. THIS PART HAS BEEN REPLACED DURING A RECALL. IT DID NOT FIX THE PROBLEM.

BODY MOUNTS HAVE DETERIORATED , MECHANICS I HAVE HAD LOOK AT THIS SAID , SHOULD NEVER HAPPEN , IS UNSAFE AND THEY SEE IT ALL THE TIME ON THIS YEAR AND MODEL ALSO HAVE LEARNED THAT THIS PROBLEM CAUSE WINDSHIELD TO CRACK WHEN I APPLIED HARD BREAKING.

THE FUEL GAGE IS NOT WORKING PROPERLY EVEN THOUGH I HAVE FULL TANK OF GAS

THE REAR LIFTGATE MOUNT BROKE OFF AND WINDOW FELL ON MY DAUGHTERS HEAD AND BENT THE OTHER MOUNT AND BROKE LEFT STRUT OFF. CAN'T LINE IT UP TO GET IT TO CLOSE AND LATCH SHUT. CAN'T DRIVE THE CAR OR LIFTGATE WILL FALL OFF. GOING TO GET SOME ROPE AND TRY TO TIE IT ON. IT WAS IN FRONT OF HOUSE WITH THE WHOLE HATCH OPEN TO GET GROCERIES OUT

THE ABS DASH LIGHT COMES ON WHEN YOU START THE VEHICLE AND STAYS ON . THE AIRBAG LIGHT BLINKS 33 THEN STAYS ON. THERE WAS A SHORT IN THE TRAILER BRAKE AND ALARM WHICH CAUSED THE ENTIRE CAR TO SHUT DOWN WOULD NOT START UNTIL BATTERY CABLES WERE REMOVED FOR A FEW MINUTES THEN VEHICAL STARTED BUT EVERY TIME YOU CLOSE A DOOR OR ANY VIBRATION THE ALARM GOES OFF.

FORD EXPLORER CRACKED READ PANEL

WELL THE ELECTRICAL HAS TO DO WITH DOORS AND WINDOW CONTROLS AND LOCKS AND DRIVER GAUGE PANEL SENSORS HAVING NEVER WORKED PROPERLY. THE BODY ISSUE HAS TO DO WITH FAILED PAINTAND POLYMER COATINGS ALONG WITH CRACKED BODY PANEL ON REAR LIFTGATE. *TR

DOOR AJAR LIGHT IS ALWAYS ON AND ALARM GOES OFF CONSTANTLY FROM IT. SEAT BELT LIGHT IS ALWAYS ON EVEN WHEN SEAT BELTS ARE IN USE. ABS LIGHT IS ALWAYS ON AND OFF. ALWAYS ISSUES WITH HEAT AND COOLANT.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL SEIZED WITHOUT WARNING. THE VEHICLE'S SPEED INCREASED UP TO 90 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE HEAD AND NECK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 139,514.

"EXPLODING REAR WINDOW" - MY TRUCK WAS PARKED IN FRONT OF MY HOUSE AND I WENT OUT TO GET SOMETHING OUT OF IT. I SIMPLY OPENED THE HATCH AND THE REAR WINDOW EXPLODED IN MY FACE.

I NOTICED THE REAR WINDOW LIFT GATE WAS SLIGHTLY AJAR, SO I CLOSED IT, AND SUDDENLY THE HINGE BRACKET ON THE RIGHT SIDE, CONNECTING THE WINDOW AT THE ROOF, POPPED LOOSE, EXTENDING THE WINDOW LIFT SUPPORT, MAKING IT NOW IMPOSSIBLE TO CLOSE THE BACK LIFT GATE GLASS. I CHECKED INTO THE ISSUE, AND FOUND A RECALL, CAMPAIGN # 04V442000. THIS HINGE HAS NEVER BEEN REPLACED. I WANT TO HAVE THIS FIXED UNDER RECALL.

TRANSMISSION FAILURE BEFORE 100000 MILES WHILE ON FREEWAY

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED, WHICH CAUSED THE DOOR LOCKS TO CONSISTENTLY LOCK AND UNLOCK. THE FAILURE CAUSED THE BATTERY TO DRAIN AND THE SECURITY ALARM TO SOUND. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

"TAKATA RECALL" I HAVE HAD TO HAVE THE TRANSMISSION REBUILT IN MY 2002 FORD EXPLORER 3 TIMES. THE FIRST TIME IN 2008 WITH 107,262, SECOND TIME JUNE 2012 WITH 136671 MILES AND THE 3RD TIME IN SEPTEMBER 2015 WITH 184,086 MILES ON IT. I WOULD SAY THAT ANYTIME YOU HAVE TO REPLACE YOUR TRANSMISSION THAT MANY TIMES THERE IS DEFINITELY A DEFECT IN THE TRANSMISSION OF THE EXPLORER.

AFTER ADJUSTING STEERING WHEAL UP AND DOWN THE HARNESS WAS BROKEN DUE TO SHORT HARNESS UNDER DASH I DIDN'T NOTICE IT UNTIL THE ELECTRICAL SYS FAILED

BACK TAILGATE WINDOW IS CROOKED, AIR PRESSURE THING FELL OFF ON RIGHT SIDE CAUSING A LACK OF SUPPORT ON THAT SIDE AND HINGES ARE STARTING TO BEND TO THE LEFT ALSO. WHO KNOWS WHEN THIS WINDOW WILL FALL OFF OR HOW MUCH LONGER IT WILL BE SUPPORTED WITHOUT THE SUPPORT ON THE RIGHT. IT'S JUST SCARY, WE DON'T USE THIS TAILGATE WINDOW AT ALL SO IT MAY BE FINE? IT IS LIKE THIS WHILE STATIONARY, IN MOTION, ON A CITY STREET OR HIGHWAY, TURNING ETC.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE GEAR WOULD NOT ENGAGE WHEN SHIFTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION BAND DID NOT CONNECT. THE TECHNICIAN RECOMMENDED THAT THE TRANSMISSION BE REPLACED OR REBUILT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 04V442000 (STRUCTURE) AND 09V399000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

DRIVING ND STEERING WHEEL FELL APART BRAKE SWITCH STOPPED WORKING 3 TIMES HAD NEW TRANSMISSION PUT IN HAD TO HAVE 3 DIFFERENT SETS OF TIRE PUT ON BACK WINDOW SHATTERED WHILE SITTING AT RED LIGHT. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 40 MPH, BOTH DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT IMPACT. AS A RESULT, THE VEHICLE FAILED TO START. THE DRIVER SUSTAINED LEFT ARM INJURIES AND THE PASSENGER SUSTAINED NECK INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS PUSHED BY ANOTHER VEHICLE TO THE CONTACTS RESIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

AFTER LOADING MY LUGGAGE I CLOSED MY TRUNK AND THE WHOLE BACK WINDOW COMPLETELY SHATTERED THE STRUTS BROKE AND THE LITTLE BLACK THING THAT HOLDS THE WINDOW UP TOP BROKE TOO. I GOT A CUT ON MY HAND, GLASS WENT EVERYWHERE. SO STRESSED..

THE GEAR SHIFT JUST BROKE OFF WHILE I WAS PUTTING THE CAR IN REVERSE THIS IS EXTREMELY DANGEROUS THE CAR HAD TO BE TOWED BUT WE HAD TO FIGURE OUT HOW TO SHUT OFF THE CAR, SINCE IT WOULD NOT SHUT OFF WHILE IN REVERSE. I GOT ANOTHER WHOLE STEERING COLUMN PUT IN AND WITHIN LESS THAN 2 MONTHS THE GEAR SHIFT BROKE OFF AGAIN THIS TIME THE CAR WAS IN PARK, BUT ITS SCARY. I HAVE ATTACHED TWO PICTURES OF THE TWO DIFFERENT GEAR SHIFTS. THE PIECE THAT KEEPS BREAKING LOOKS LIKE ITS MADE OUT OF ALUMINUM NOT STEEL.

TRANSMISSION, JERKED, STALLED AND HAD DIFFICULTY SHIFTING WHILE DRIVING ON FREEWAY/ HIGHWAY. ADDITIONALLY, THE O/D (OVERDRIVE) LIGHT CAME ON AND CONTINUALLY FLASHED PRIOR TO THE TRANSMISSION STARTING TO NOISILY GRIND WITH A BURNING SMELL. I'VE HAD 5 PROFESSIONAL DIAGNOSIS ALL STATING IT'S A DIFFERENT TRANSMISSION PROBLEM. A CLASS ACTION LAWSUIT AND FORD MOTOR COMPANY RECALL IS NEEDED ON THE TRANSMISSIONS, THIS IS A WIDESPREAD PROBLEM AND ISSUE FOR NEARLY 20 YEARS.

WHILE PARKED IN MY DRIVEWAY THE BACK WINDOW (LIFT GATE WINDOW) WAS RAISED TO REMOVE THINGS FROM THE BACK OF THE VEHICLE AS SOON AS THE WINDOW WAS BEING CLOSED ABOUT HALFWAY DOWN IT EXPLODED AND SENT GLASS FLYING ALL AROUND OUTSIDE AND INSIDE THE VEHICLE. THE BOTTOM PIECE OF THE WINDOW WITH THE WIPER WAS HANGING FROM THE ELECTRICAL CORD EVERYTHING ELSE WAS GONE. THERE WAS NO FORCE ON THE WINDOW AND NOTHING OBSTRUCTING IT THE WHOLE THING JUST EXPLODED FOR NO APPARENT REASON. IT WAS VERY SCARY AND COULD HAVE CAUSED SERIOUS INJURIES. LUCKILY NO ONE IN THIS SITUATION WAS INJURED. MY FAMILY HAVE SPENT HOURS REMOVING ALL OF THE SHATTERED GLASS FROM THE DRIVEWAY AND YARD. IT SENT GLASS FLYING AS FAR AS TO THE FRONT OF THE VEHICLE.

DRIVING ONE DAY THE OD OFF LIGHT BEGAN FLASHING NOW IT SHIFTS HARD AND CLINKS AND CLACKS GOING DOWN ROAD

MY 2002 FORD EXPLORER EDDIE BAUER IS ON ITS 3RD TRANSMISSION. IT HAS 78K MILES ON IT. HELP

DRIVER"S SIDE SEAT WILL GO BACK AND FORTH

AT FIRST WHEN SHIFTING THE TRANSMISSION WOULDN'T GO INTO ANY GEAR. WE HAD THE TRANSMISSION REPLACED. WHEN GOT VEHICLE BACK STILL HAD SAME PROBLEM TOOK IT TO TRANSMISSION SPECIALIST PUT ON COMPUTER FIXED THE INITIAL PROBLEM. THE TRANSMISSION WE HAD PUT IN HAD MUCH MORE PROBLEMS. OVERDRIVE STARTED BLINKING THEN LOST 2ND AND 5TH GEAR

THE DOOR LOCKS LOCK AND UNLOCK ALL BY THEMSELVES DOZENS OF TIMES IN A ROW WHILE I AM DRIVING. WITH THIS THE DOME LIGHT FLASHES OFF AND ON AND THE DOOR AJAR LIGHT FLASHES AND THE INTERIOR CHIME GOES OFF CONSTANTLY. ALL OF THIS HAPPENS AT THE SAME TIME. THIS IS A HUGE AND COMMON ISSUE WITH THOUSANDS OF FORUM POSTS BY OTHER OWNERS WHO HAVE SPEND COUNTLESS $$ AT MECHANIC'S TO NO AVAIL. THIS CAN CAUSE WRECKS AT NIGHT IT IS VERY DISTRACTING. ESPECIALLY THE DOME LIGHT. WHY IS FORD IGNORING THIS OBVIOUS SAFETY DESIGN FLAW? LIABILITY IS YOURS .. THERE ARE TOO MANY COMPLAINTS OF THIS SAME PROBLEM FOR YOU TO CLAIM YOU ARE NOT AWARE. IF SOMEONE GETS CAR JACKED WHILE LOCKS ARE FREAKING OUT YOU MIGHT GET SUED. IT HAPPENS THE MOST IF SOMEONE IS IN PASSENGER FRONT SEAT.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE PARKING THE VEHICLE, THE GEAR SHIFT LEVER FRACTURED AND SEPARATED FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

ON MAY 31ST 2016,I WAS INVOLVE IN AN AUTOMOBILE ACCIDENT AND AT WHICH TIME MY AIRBAG DID NOT DEPLOY..AFTER FURTHER EVALUATION IT WAS DETERMINE THAT MY CLOCK SPRING WAS BAD..MY INSURANCE ESTIMATOR/OR ADJUSTER STATED THAT THE CAUSE OF THE MALFUNCTION WAS NOT A RESULT FROM THE ACCIDENT..THEN I WAS TOLD TO CONTACT THE NHTSA TO SEE IF MY VEHICLE WAS UNDER A RECALL FOR THIS INCIDENT ....MY VEHICLE WAS IN MOTION ON A HIGHWAY.

I OWN A 2002 FORD EXPLORER, IT'S OUR DAILY DRIVER EVERYTHING WORKS EXCEPT THE HUBS, THIS TRUCK HAS NEVER BEEN WRECKED, AND WE FIND OURSELVES@ ABOUT EVERY 15,000 TO 20,000 MILES HAVING TO REPLACE THE WHEEL BEARINGS AND HUB ASSEMBLY'S , LAST NIGHT ON THE WAY HOME THE DRIVER SIDE FRONT HUB STARTED SQUEALING AND CAME APART AND WE HAD TO HAVE IT TOWED AGAIN, I HAVE OWNED THIS TRUCK FOR 3 YEARS, I HAVE HAD TO REPLACE THE BEARINGS AND HUBS BRAKES 11 TIMES AND NOW I'M GOING TO HAVE TO DO IT AGAIN, WOW, THESE PARTS ARE REALLY EXPENSIVE TO HAVE NO BETTER QUALITY THAN THAT, EVERYTIME WE GET IT FIXED IT COST AROUND $1400, IT'S A NICE TRUCK, AND EVERYTHING ELSE WORKS GREAT, NO ISSUES, I TRANSPORT MY FAMILY MEMBERS IN THIS VEHICLE, AND I'M GETTING TIRED OF FEARING FOR THEIR LIVES AND MY OWN WHEN THE WHEEL HUBS BREAK AND LEAVE US STRANDED , IT'S OBVIOUSLY TIME FOR A DIFFERENT VEHICLE, AND I JUST THOUGHT ABOUT HOW MANY OTHER PEOPLE DRIVE ONE OF THOSE TRUCKS, AND HOW DANGEROUS THAT COULD HAVE BEEN OUT ON THE INTERSTATE, IT'S A GOOD THING WE WERE DRIVING 30 MPH ON A COUNTRY RD, IF WE HAD BEEN IN TOWN WHEN IT BROKE AGAIN WE I THOUGHT THAT THE LAST TIME THIS HAPPENED TOO, THERE DEFINATLY IS A PROBLEM, WHEN THE GUY AT THE DEALERSHIP SAYS THAT'S A VERY COMMON PROBLEM, BUT UNFORTUNATELY, ALL HE CAN DO IS FIX IT, OR SELL ME SOMETHING ELSE,AND THAT THAT'S THE ISSUE THAT THOSE TRUCKS HAVE AND THAT EVERYDAY SOMEONE IS DROPPING ONE OF TO GET FIXED FOR THE EXACT SAME PROBLEM, ANYWAY I THINK IT'S TIME TO TRY SOMETHING ELSE, BUT THIS PROBLEM NEEDS TO BE ON A RECALL LIST BECAUSE IT'S JUST BAD BUSINESS AND A SAFETY HAZARD, AND IT'S PROBLABY ALREADY GOTTEN PEOPLE AND FAMILIES KILLED, I'M GOING TO FIX THIS THING ONE MORE TIME AND GIVE THE PEOPLE THAT BUY IT THIS WEBSITE INFO, FORD MOTOR COMPANY NEEDS TO FIX THIS EVER OCCURRING PROBLEM.

LIFT GATE WINDOW FELL OFF THE HINGES AS EXPLAINED IN RECALL #04V442000

DRIVERS SIDE CURTAIN AIR BAG INADVERTENTLY DEPLOYED WHILE VEHICLE WAS IN PARK AFTER THE DRIVER HAD EXITED THE VEHICLE. THE AIRBAG DEPLOYED AND STUCK A CHILD WHICH WAS SEATED IN THE REAR SEAT BEHIND THE DRIVER.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS AT A LOCAL DEALER FOR ROUTINE SERVICE, THE FRONT WHEEL BEARINGS AND HUB ASSEMBLIES WERE REPLACED. AFTER THE REPAIRS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. WHILE DRIVING 60 MPH, THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

BACK GLASS SHATTERED AFTER CLOSING THE HATCH

TRANSMISSION DON'T WORK, GEAR SLIP AFTER 10 MINUTES DRIVE THEN STOP WORKING WON'T GO BACK OR FOWARD

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD NOT DISENGAGE FROM THE CRUISE CONTROL WHILE DEPRESSING THE BRAKE PEDAL. THE VEHICLE SPONTANEOUSLY ACCELERATED TO 70 MPH, THE EMERGENCY BRAKE DID NOT WORK, AND THE CRUISE CONTROL WAS STILL ACTIVE. THE VEHICLE WAS SHIFTED INTO PARK AND PULLED INTO A PARKING LOT. THE VEHICLE WAS LEFT THERE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

ON MAY 6, 2016 I WAS DRIVING ON INTERSTATE 5 BETWEEN 55-60 MPH IN THE MIDDLE LANE OF HEAVY TRAFFIC WHEN SUDDENLY THERE WAS AN EXPLOSION INSIDE MY CAR. THE RIGHT/LEFT SIDE AIRBAGS DEPLOYED WITHOUT ANY WARNING. I WAS ABLE TO GET TO THE SHOULDER AND CALL AAA. I WAS TOWED TO THE LANDMARK FORD SERVICE CENTER.

I JUST BOUGHT MY VEHICLE ON 5/17/20 AT A LOT CALLED GRANT MOTORS 2744 FOWLER ST FORT MYERS FL, 33901 DURING THE DAYTIME, THEY KEEP PUSHING , AND PUSHING ME TO BUY IT TOOK MY ID TO COPY WE LEFT WITHOUT MY ID, HAD ANOTHER VEHICLE I WANTED TO BUY BUT HAD TO GO BACK TO GRANT TO GET ID, WHEN PETE STARTED AT US AGAIN AND KEEP COMING DOWN ON PRICE, TILL MY BROTHER TOLD ME IT WAS WORTH IT TO BUY IT, SO I DID, WELL DURING THE DAY IN BRIGHT SUNSHINE YOU COULDN'T SEE THE TAILLIGHTS, NOR THE DASHBOARD LIGHTS, AND AS DRIVING IT HOME TURNED ON RADIO TO LISTEN TO IT , ALL'S IT WOULD DO IS FLICKER, WOULDN'T CHANGE STATIONS, WOULDN'T DO NOTHING AT ALL, AND THEY PUT A CARFAX FOLDER ON MY DASH FOR ME TO READ AT HOME , THAT IS WHEN I SEEN THE INFO ABOUT THE RECALLS AND FIGURED IT HAD SOMETHING TO DO WITH MY LIGHTS OUTSIDE AND IN THE DASH AND THE STEREO NOT WORKING AT ALL. THEM MY BROTHER SAID HE WONDERED WHY THEY CONTINUED TO DROP THE PRICE TO WAY MORE THEN THEY FIRST ASKED FOR AS IF THEY NEW AHEAD OF TIME THE ISSUES AND DIDN'T TELL US ABOUT ANY OF IT. SO COULD SOMEONE PLEASE LET ME KNOW WHAT IS GOING ON , I NOW HAVE NOTHING TO DRIVE AND NO MONEY TO BUY ANOTHER I'M OLD RAISING TWO GRANDBABIES ONE WITH AUTISM , THE OTHER WITH BIPOLAR PLEASE HELP ME OUT. SITTING IN WALMART PARKING LOT, AND IN MOTION TO GO HOME FAMILY HAD TO STAY BEHIND ME TO GET HOME SAFELY,

MY POWER STEERING STUCK CAUSED A WRECK!!

BOTH SIDE AIR BAGS DEPLOYED DRIVING ON INTERSTATE AT 55 MPH WITH NO APPARENT CAUSE. THE CAR WAS NOT INVOLVED IN AN ACCIDENT AND THERE WAS NO OTHER DAMAGE TO THE VEHICLE.THE FRONT AIR BAGS DID NOT DEPLOY. I WAS ABLE TO GET TO THE SHOULDER OF THE FREEWAY AND CALLED ROADSIDE ASSISTANCE TO HAVE THE CARE TOWED. THE EXPLOSION WAS QUITE TRAUMATIC AND IT TOOK ME SEVERAL SECONDS TO REALIZE JUST WHAT HAD HAPPENED.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.

TAKATA RECALL . MY OD LIGHT KEEPS BLINKING , TAKES FOREVER TO SHIFT I HAVE TO TAKE MY FEET OF THE GAS UNTIL I HEAR IT SHIFT THEN I CAN PRESS THE GAS AGAIN AND THE CAR JERKS WHEN THE GEARS SHIFT. THE CAR WILL SHUT OFF IF I PUT THE CAR IN REVERSE OR IF I CHANGE THE GEAR TO DRIVE . THERE SEEMS TO BE A LOT OF ISSUES BUT THE OD LIGHT SEEMS TO BE COMMON. I TOOK IT TO MORE THAN ONE DEALERSHIP AND THEY TOLD ME THAT ITS A TRANSMISSION PROBLEM. WHY HASN'T FORD TAKEN RESPONSIBILITY AND RECALL THIS ISSUE IF ITS HAPPENED TO SO MANY OF US . I AM A MOTHER OF FOUR THAT NEEDS HER CAR AND THIS IS UNFAIR BECAUSE ITS A VERY EXPENSIVE FIX I WAS QUOTED BETWEEN $2,500-$3,000

WHEEL STUDS BREAKING OFF & CAUSING DANGER FOR MY FAMILY,THEREFORE MAKING IT UNSAFE FOR THE FAMILY.MANY REPORTS HAVE BEEN MADE ABOUT THESE PARTICULAR VEHICLES.WHEN IM ABLE I WILL GET RID OF BOTH MY FORD VEHICLES FOR MY FAMILIES SAFETY & WELLBEING.

02 EXPLORER STOP SHIFTING FROM 2ND TO 3RD GEAR, AFTER 2ND GEAR WHEN IT'S TIME TO SHIFT IT SOUNDS LIKE IT GOES IN NEUTRAL, WHEN I LET OFF IT FINALLY SHIFTS (HARD) IT'S VERY DANGEROUS WHEN DRIVING IN FRONT OF TRAFFIC I'M AFRAID FOR MYSELF AND MY CHILDREN, THIS IS AN ISSUE FOR ALOT OF PEOPLE, PLEASE HELP US WITH THIS ISSUE, THIS REALLY NEEDS TO BE RECALLED THANK YOU *TR

MY ALARM SYSTEM GO OFF ALL TIME I DON'T KNOW WHAT TO DO.

WHEN I TURN MY WINDSHIELD WIPERS ON THEY STAY ON LOW AND WILL NOT GO OFF UNLESS I TURN THE TRUCK OFF WITH THE WIPERS IN OFF POSITION. MY O/D OFF LIGHT STARTED BLINKING WHEN I WAS DRIVING DOWN THE ROAD WHEN I TURN THE TRUCK OFF FOR A FEW MINUTES IT GOES OFF, BUT COMES ON A LITTLE BIT LATER WHILE DRIVING.

VEHICLE LUNGES AT RED LIGHTS OR WHEN I PUT IT IN PARK OR TAKE IT OUT OF PARK. RPMS GO UP TO 4000 RPMS AND WONT SHIFT. OD LIGHT STAYS ON AND FLASHES WHILE DRIVING AND SHIFTS UP AND DOWN WHILE DRIVING. ALMOST RAN THROUGH A STORE FRONT ONE DAY AS I PULLED UP BECAUSE THE RPMS WERE SO HIGH. IF RPMS ARE UP SITTING AT RED LIGHT IT CRUISES BY ITSELF WHEN I LET OFF BRAKE AT 30MPH BUT WONT GO ANY FASTER WHEN I GIVE IT GAS UNTIL RPMS COME DOWN. THIS HAS BEEN HAPPENING FOR A YEAR NOW. I DON'T HAVE THE MONEY TO KEEP REPLACING TRANSMISSIONS THIS IS THE SECOND ONE NOW IN 4 YEARS.

TRANSMISSION FAILURE.

REAR PANEL CRACKED WITHOUT COLLISION OR INCIDENT REAR GLASS OF LIFT GATE EXPLODED UPON CLOSING IN MY DRIVEWAY, WHILE PARKED, ON SATURDAY 4/9/201 I KNEW NOTHING OF A PENDING CLASS ACTION LAWSUIT OR THE DEFECT BEING COMPLAINED ABOUT BY SO MANY EXPLORER OWNS FROM THE YEARS OF 2002-2005 FORD CHANGED THE PROBLEM PIECE AFTER 2005 HOWEVER THEY NEVER RECALLED THE LIFT GATE OR REAR PANEL INSURANCE WILL NOT COVER IT FORD WILL NOT RECALL OR REPLACE IT THERE IS GLASS EVERYWHERE AND I DO NOT HAVE 500+ DOLLARS TO REPLACE IT. THIS WAS A DEFECT THAT SHOULD BE REPLACED BY FORD!

MY 2002 FORD EXPLORER 4.6L IS HAVING MAJOR TRANSMISSION PROBLEMS AT ONLY 110K MILES. IT HESITATES SHIFTING GEARS AND SLIPS WHILE DRIVING. THE VEHICLE ALSO STALLS WHEN STOPPING AT A RED LIGHT OR STOP SIGN. IT HAS THE INFAMOUS CRACK DOWN THE BACK HATCH. BOTH ARE PROBLEMS THOUSANDS OF CUSTOMERS HAVE COMPLAINED ABOUT YET FORD DOES NOTHING. THE TRANSMISSION PROBLEM IS A VERY EXPENSIVE COST TO REPAIR AND IT SHOULDN'T BE THE CUSTOMERS RESPONSIBILITY WHEN FORD KNEW THERE WAS A PROBLEM.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE GEAR SHIFTER WAS SHIFTED INTO THE PARK POSITION, THE FOUR WHEEL DRIVE SHIFTED. WHILE DRIVING 10 MPH, THE FOUR WHEEL GEARS SHIFTED AGAIN. THE CONTACT ACTIVATED THE GEAR BUTTONM BUT IT DID NOT WORK. THE VEHICLE MANAGED TO PLACE ITSELF BACK INTO DRIVE GEAR. THE WARNING LIGHTS DID NOT ILLUMINATE. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 145,819.

AS I WAS OUT DRIVING ONE DAY, I PULLED OFF FROM A GREEN LIGHT AND OUT OF NOWHERE THE "SERVICE ENGINE LIGHT" AND THE "O/D LIGHT" BOTH TURNED ON AT THE SAME TIME. AT THE SAME TIME I NOTICED THAT THE TRUCK BEGAN TO SHIFT VERY POORLY COMING OUT OF 1ST AND 2ND GEAR. IT IS NOW TO THE POINT WHERE THERE IS A REALLY LOUD "CLUNK" EVERY TIME THE TRUCK SHIFTS, ESPECIALLY IN THE LOWER GEARS AND WHEN PUTTING THE TRUCK IN REVERSE. I PULLED OVER TO ENSURE THAT IT WASN'T SOMETHING I HAD DONE AND IT WASN'T! I LET THE CAR SIT FOR A FEW HOURS HOPING THAT WOULD CLEAR THE ISSUE, BUT NO LUCK! AFTER MUCH RESEARCH ON THE PROBLEM THIS IS A VERY WELL KNOWN PROBLEM BY FORD MOTOR COMPANY AND NOTHING HAS BEEN DONE TO RESOLVE IT FOR THEIR CUSTOMERS. I PURCHASED THIS VEHICLE JUST UNDER A MONTH AGO AND ALREADY I'M LOOKING AT $2,000 TO PUT IN A NEW TRANSMISSION. WELL AFTER PURCHASING THE VEHICLE I CAN NOT AFFORD TO FIX FORD'S MISTAKE!!! THIS IS A CLEAR DEFECT OF A FORD PRODUCT AND AFTER SPENDING MY HARD EARNED MONEY ON ONE OF THEIR PRODUCTS I EXPECT MUCH BETTER FROM THEM! EVEN AFTER SPENDING $2,000 ON ANOTHER TRANSMISSION, IT IS A SURE FACT THAT IT IS ONLY INEVITABLE THAT THIS PROBLEM WILL HAPPEN AGAIN AND AGAIN AND AGAIN TO ANYONE WHO PURCHASES A 2003 FORD EXPLORER! IF I AND I'M SURE ANYONE ELSE WOULD'VE KNOWN THIS FACT, I'M POSITIVE; FORD WOULD HAVE NOT SOLD AS MANY MODELS. CAN WE SAY BAMBOOZLED AND TAKEN FOR MY MONEY BY FORD MOTOR COMPANY! PLEASE HELP US CUSTOMERS OUT AND DEMAND A RECALL ON THESE POORLY BUILT COMPONENTS THEY MASS PRODUCED AND STUCK INSIDE A WIDELY MARKETED AND SOLD VEHICLE. HOW WOULD YOU FEEL IF YOU AND YOUR INFANT CHILD WAS DRIVING AND OUT OF NOWHERE...BOOM...ANOTHER $2,000 YOU DO NOT HAVE FOR ANOTHER POORLY BUILT FORD TRANSMISSION SMH... ## VIN FAILED ## [XXX] ## INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CHECK ENGINE LIGHT CAME ON WENT TO A AUTO REPAIR SHOP AND WAS GIVEN OEM CODE P0442 (EVAPORATIVE EMISSION SYSTEM). THE SCENT OF GAS WAS PRESENT. I CHANGED THE FUEL CAP AND ISSUE STILL REMAINS. GAS FUEL TANK VAPOR VENT CHECK VALVE IS DEFECTIVE AND MUST BE REPLACED.

TURNED CAR ON TO DRIVE IT WOULD NOT START AFTER SEVER RAINFALLS UNTIL FINALLY WHEN I DID THE LAST TIME AFTER A JUMP, BATTERY NEW. IT STARTED TO MAKE THIS AWFUL NOISE LIKE A CLANKING SOUND LIKE A CHAIN SOUND. I TOOK IT TO A MECHANIC AND HE DID NOT KNOW WHAT THE PROBLEM WAS, CALLED A MOBILE MECHANIC AND HE SAID THE SAME THING SAID IT COULD BE A VALVE OR PISTON PROBLEM. FROM WHAT I HEAR SOUNDS LIKE A CHAIN. BEFORE THIS HAPPENING THE REAR WINDOW REGULATORS FOR THE REAR PASSENGER WINDOWS RIGHT AND LEFT SIDES BROKE. HAD LEFT SIDE FIXED RIGHT SIDE NOT FIXED, GLASS STILL HELD WITH A BOARD INSIDE DOOR.

THERE WAS NOT WARNING LIGHTS ON DASH, TRUCK SLOWED DOWN THEN ENGINE RACED UP ALL ON ITS OWN TURNED I TURNED OFF ROAD SHIFTED TO NUTRAL AND SAT UNTIL THE RACING STOPPED CONTINUED ON TO AUTO PART STORE WHERE THEY PLUGGED INTO ENGINE IT READ STRANGE CODES..

ON FEB.12 2016 STILL NO DASH WARNING LIGHTS MY FORD TRAC..I LEFT MY HOME IN DRIVE MOVED ONTO HIGHWAY 66, THE TRUCK WOULD NOT SHIFT AS I TRIED TO INCREASE MY SPEED UP ONTO THE 66 HIGHWAY THE RPM RAN UP ONLY, I HAD TO SHIFT INTO SECOND GEAR TO GET OFF ROAD DROVE BACK HOME. NOW THE TRUCK WILL NOT MOVE WHEN SHIFTED INTO DRIVE OR REVERSE. I ONLY HAD IN 2ND GEAR THIS IS A AUTOMATIC TRANSMISSION.FLUID IS STILL OKAY. WHAT IS WRONG WITH THIS TRUCK?.MILAGE IS 123242

TWO WEEKS AGO FOR NO REASON MY AIR BAGS DEPLOYED WHILE I WAS DRIVING. I CONTACTED FORD AND COULDN'T GET ANY HELP FROM THEM AT ALL. I WAS LEAVING WORK IN VIRGINIA.

I WAS DRIVING MY FORD ON THE HIGHWAY AND THE NEXT THING I KNOW MY FEET WERE REALLY HOT AND BLACK SMOKE STARTED COMING UP. THEN THE BLACK SMOKE STARTED COMING FROM THE ENGINE AND I NEARLY CRASHED TRYING TO GET TO THE EDGE OF THE HIGHWAY BEFORE THE FIRE TOOK OVER THE WHOLE FRONT OF THE CAR. LUCKILY THE FIRE DEPARTMENT WAS RIGHT THERE FOR ANOTHER ACCIDENT. IT WAS INCREDIBLY DISTURBING EXPERIENCE. LUCKILY MY 3 SMALL CHILDREN WERE NOT IN THE CAR.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE ATTEMPTING TO START THE VEHICLE, THE GEAR SHIFT FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT AT THE DEALER BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT ONE OF THE HINGES ON THE LIFTGATE WINDOW WAS RUSTED OUT AND SEPARATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000. ......UPDATED 04/01/16 *BF *CN

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE SHIFTING LEVER USED TO SHIFT GEARS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 120,000.

COLUMN GEAR SHIFTER BROKE OFF WHEN PUTTING IN GEAR. COULD NOT REMOVE KEY OR PUT IN PARK

BOTH REAR COIL SPRINGS BROKE. REPLACED FRONT AND REAR WHEEL BEARINGS REPLACED BALL JOINTS REPLACED TRANSMISSION HAS NOW FAILED AND IS NOW UNDEPENDABLE. MAY FAIL WITH OUT WARNING NO ACCIDENTS, ANY OF THE ABOVE COULD HAVE RESULTED IN AN ACCIDENT FORD IS AWARE OF ALL OF THE MENTIONED PROBLEMS AND REFUSES TO RECTIFY THE PROBLEMS. THIS IS A WIDE SPREAD PROBLEM WITH ALL 2002 FORD EXPLORERS.

CAR STALLED ON BUSY STREET, THEN WAS RESTARTED AND LOST POWER. THEN FIRE IN ENGINE COMPARTMENT. CAUSE IS UNKNOWN. CAR WAS WELL MAINTAINED. TOTAL LOSS WAS NOT COVERED BY INSURANCE

AIR BAG WIRING HARNESS TO SHORT : EVERY TIME YOU MOVE THE SEAT THE AIR BAG LIGHT WOULD COME ON $683.00 REPAIR SERVICE TECHNICAL SERVICE BULLETIN FROM FORD NO COMPENSATION FOR REPAIRS MILES 22,000. FRONT WHEEL BEARING FAILURE LEFT AND RIGHT 60,000 MILES. REAR SPRING FAILURE 75000 MILES FRONT SPRING FAILURE 75000 MILES. FUEL TANK REGISTERS 1/4 TANK WHEN TANK IS EMPTY 45000 MILES TRANSMISSION CELLINOID FAILURE 28000 MILES AND 800000 MILES HEATER CONTROL MODULE 70000 MILES. INTAKE LEAK 80000 MILES. REAR WHEEL BEARING AND AXLE SEALS 100,000 MILES. OTHER THAN THAT GREAT CAR. IF FORD CARED ABOUT ITS CUSTOMER IT WOULD HAVE FIXED THE TRANSMISSION PROBLEMS THEY HAD SIX FLAWS FROM DAY ONE OF PRODUCTION FROM 1990 ---- WHY FORD IF YOU HAD A REAL TRANSMISSION IT WOULD MAKE UP FOR ALL THE OTHER FAILURE BUILT INTO THIS CAR. YOU MAKE GREAT REAL TRUCKS LIKE THE F150 OTHER THAN THAT YOUR ENTIRE FLEET IS JUNK.

I WAS PULLING OUT OF A PARKING SPACE AND I NO MORE THAN PULLED THE GEAR SHIFT LEVER BACK AND IT BROKE OFF. I COULD NOT SHIFT AT ALL. THE KEYS GOT STUCK IN THE IGNITION, TOO. I HAD TO LEAVE MY CAR THERE OVER NIGHT UNTIL THE FOLLOWING MORNING WHEN THE TOW COMPANY CAME. I ALSO COULD NOT LOCK MY DOORS, AND IT WAS LOADED WITH WORKING EQUIPMENT. ( I CANNOT EVEN IMAGINE IF IT BROKE AFTER I HAD PUT IT IN REVERSE OR DRIVE, AND BEEN STUCK IN THE MIDDLE OF THE ROAD, OR IF THIS HAD HAPPENED IN A REMOTE PLACE. ) AS YOU CAN SEE BY MY PICTURE IT WAS ACTUALLY THE METAL, POSSIBLY ALUMINUM BUT NOT 100% SURE .. METALS SHOULD NOT JUST BREAK.. THIS IS DEFINITELY A DEFECT . I ALSO NOTED ON JUST ONE WEBSITE OVER 151 COMPLAINTS FOR THIS EXACT SAME THING ON THE EXACT SAME YEAR AND MODEL VEHICLE.

THE O/D LIGHT HAS STARTED FLASHING AND MY CHECK ENGINE LIGHT CAME ON, IT IS NOT SHIFTING WHEN IT SHOULD BE, GOING UP TO 5000 RPMS, I HAVE TO TAKE MY FOOT OFF THE PEDAL TO TRY AND GET IT TO SHIFT INTO 3RD. SOMETIMES IT WORKS, OTHER TIMES NOT SO MUCH. AFTER DOING A THOROUGH SEARCH, I HAVE FOUND A RIDICULOUS AMOUNT OF COMPLAINTS IDENTICAL TO MINE, MOST WITH SIMILAR MILEAGE (MINE IS AT 162,000), WITH THE PROBLEM BEING EITHER THE SOLENOID PACK OR THE O/D SERVO. SOME ARE LUCKY AND HAVE THIS REPLACED FIRST, BUT OTHERS END UP HAVING TO REBUILD/REPLACE THE TRANNY. THAT IS AN EXPENSIVE FIX FOR WHAT SEEMS TO BE A VERY COMMON PROBLEM, TOO EXPENSIVE FOR MOST PEOPLE WHO DRIVE A VEHICLE THAT IS THIS OLD.I AM A SINGLE MOTHER OF TWO SMALL CHILDREN, I DO NOT HAVE THE MONEY TO FIX THIS OR BUY ANOTHER VEHICLE.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE PULLING INTO A PARKING SPACE AT A VERY LOW RATE OF SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND SURGED FORWARD BEFORE CRASHING INTO A BUILDING. THE DRIVER SUSTAINED INJURIES TO THE LEFT ARM, HIP, HEAD, AND NECK. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE PULLING INTO A PARKING SPACE AT A VERY LOW RATE OF SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION, SURGED FORWARD, AND CRASHED INTO A BUILDING. DURING THE CRASH, THE FRONT END OF THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUFFERED INJURIES TO THE LEFT ARM AND HIP, HEAD, AND NECK. MEDICAL ATTENTION WAS RECEIVED AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 47,000.

STARTED WITH FLASHING OF LIGHT WENT TO CHECK ENGINE LIGHT CODE P0775 TRANSMISSION CONTROL SOLENOID B.... FROM WHAT I'M FINDING OUT THIS IS JUST A SYMPTOM OF THE BIGGER PROBLEM THE SERVO BORE LEAKING AND NEEDING A BRASS SLEEVE INSERT FIX... I THINK IT'S TOTAL CRAP I HAVE TO PAY FOR A KIT AND FIND SOMEONE WHO WILL FOLLOW THE PROPER REFIT PROCEDURES AND PAY THEM WHEN FORD IS WELL AWARE OF THIS ISSUE AND SHOULD BE FORCED INTO A RECALL RETRO FIT... I AM A 50 YR OLD DISABLED WOMAN WHO CAN'T AFFORD TO FIX A PROBLEM THE MANUFACTURER SHOULD BE DEALING WITH....THE TRANSMISSION IS HAZARDOUS AND CAN DISENGAGE FROM LOSS OF PRESSURE WHILE DRIVING...

GEAR SHIFTER BROKE OFF WHILE PUTTING THE CAR IN PARK.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE PARKED, THE REAR HATCH WINDOW WAS CLOSED AND IT SHATTERED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000. THE CONSUMER STATED AFTER THE WINDOW WAS REPLACED, SHE RECEIVED A RECALL LETTER FOR THE EXACT ISSUE. UPDATED 03/21/16.*JB

GAS GUAGE REGISTRES EVERY NOW AND THEN - 97% OF THE TIME IT SAYS CHECK GUAGE -AND NOTHING ON THE FUEL GUAGE THEN ALL OF A SUDDEN IT WILL WORK FOR ABOUT 10 MIN., THEN IT GO BACK TO CHECK GUAGE

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE ENTERING THE VEHICLE, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND LEAKED WATER INTO THE VEHICLE. THE CONTACT NOTICED WATER STAINS BY THE VISORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,748.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. UPON OPENING AND CLOSING THE REAR HATCH, THE ROD ON THE DRIVER SIDE FRACTURED WHICH CAUSED THE GLASS TO SHATTER. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,043. UPDATED 1/15/16 *CN

1ST TRANSMISSION TOTAL FAILURE AT 87K MILES 2ND TRANSMISSION TOTAL FAILURE AT 156K MILES VEHICLE IS DRIVEN VERY LIGHT DUTY USAGE BY A MATURE WOMAN (NOW 86 YEARS OLD AT THE TIME OF THE 2ND FAILURE). FROM RESEARCHING ON THE INTERNET I HAVE FOUND THAT FORD MANY ISSUES WITH EARLY MILEAGE TRANSMISSION FAILURES AND NEVER A RECALL FOR THIS ISSUE. I'M FILING THIS ON BEHALF OF MY MOTHER

NEEDED A NEW TRANNY AT 118,000 MILES THEN NEEDED ANOTHER ONE

I FINANCED THIS VEHICLE THRU 123 AUTO IN HOMOSASSA FL CITRUS COUNTY AND IT HAS A AIRBAG THAT IS NO GOOD AND NO HORN AND THE TRANSMISSION WAS BAD THE DAY I BOUGHT IT AND THEY WILL NOT FIX SO I AM CURRENTLY PAYING TO GET IT FIXED I WAS TOLD TO MAKE A COMPLAINT WITH THIS OFFICE TO SEE IF YOU CAN HELP ME GET SOMETHING DONE BECAUSE IT IS NOT RIGHT

THE AIR BAG LIGHT CAME ON BLINKING FOR NO REASON AND WANT GO OFF! HELP PLEASE

I WAS DRIVING ALONG AND THE OVER DRIVE LIGHT OFF STARTED FLASHING AND I STARTED EXPERIENCING THE VEHICLE STARTING TO SHIFT HARDER IN 1 & 2 GEARS!

THE TRANSMISSION OF OUR 2002 EXPLORER STARTED SLIPPING, JUMPING, JERKING' SURGING, REFUSING TO SHIFT, SHIFTING SLOWLY AND OTHER ASSOCIATED THINGS APPROXIMATELY 4 YEARS AGO. THERE IS NO CONSISTENCY, IT DOES IT WHENEVER IT WANTS, REGARDLESS OF THE SPEED, OUTSIDE TEMPERATURE, DRIVING DISTANCE. I FEEL FORD OWES ME A NEW, REDESIGNED TRANSMISSION WITH INSTALLATION. I WOULD LIKE TO KNOW WHAT FORD IS DOING ABOUT THE PROBLEM WITH THE TRANSMISSION WHICH WAS INSTALLED IN THIS MODEL AND YEAR EXPLORERS.

THE REAR SUSPENSION IS BROKEN ON EITHER SIDE OF VEHICLE, THE REAR PASSENGER SIDE BEARINGS WERE REPLACED, NOW THE DRIVERS REAR WHEEL BEARINGS ARE SHOT.

VEHICLE LEAKS TRANSMISSION FLUID FROM WHAT A APPEARS TOBE THE TRANS BELL HOUSING AND WAS TOLD BY EXPERTS AFTER TAKING VEHICLE TO INVESTIGATE,MAIN SEAL TRANNY DAMAGED AND TRANS NEEDS TOBE PULLED,COSTING HUNDREDS TO FIX.WAS IN FIRST ACCIDENT IN 30YRS BECAUSE TRANNY WOULD NOT ENGAGE,SHIFT TO PROPER TORQUE FOR SPEED WHEN NEEDED.CAUSING SLUGGISH LATE SHIFT TO ALMOST STOP,AND CAUSING CRASH. CAN YOU HELP?.................ANYONE? THANKYOU!

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED WHILE THE DOORS WERE CLOSED. AS A RESULT, THE BATTERY BECAME INOPERABLE DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.

AROUND 1015AM ON SATURDAY JULY 25, 2015, I WAS IN THE PROCESS OF ATTACHING MY BOAT TRAILER TO THE HITCH. AFTER OPENING MY DRIVERS DOOR SEVERAL TIMES, CHECKING ON THE HITCH POSITION, I PUT MY VEHICLE IN PARK, GOT OUT, SHUT THE DOOR, AND THEN HEARD A LOUD SOUND THAT SOUNDED LIKE A GUNSHOT. I TURNED AROUND AND SAW THAT MY DRIVERS SIDE CURTAIN AIRBAGS HAD DEPLOYED FOR NO REASON AT ALL. THE LEFT REAR SEAT AIRBAG ALSO DEPLOYED. THE VEHICLE WAS NOT MOVING AND DID NOT SUFFER ANY SIDE IMPACT WHATSOEVER. I BELIEVE THIS IS A SAFETY DEFECT DUE TO THE HAZARDOUS CONDITION THAT IT COULD CREATE IF A DRIVER IS DRIVING AND IT INFLATES FOR NO REASON AT ALL. THIS COULD POTENTIALLY CAUSE THE DRIVER TO HIT ANOTHER VEHICLE OR GO OFF THE ROAD AND POTENTIALLY KILL SOMEONE. I KNOW OF TWO OTHER CASES FILES ON CARCOMPLAINTS.COM OF THIS SAME ISSUE.

WAS DRIVING ON PRIVATE PARKING LOT AT 10 MPH WHEN GAS PEDAL SLAMMED TO THE FLOOR LOCKED AND ACCELERATED VEHICLE TO APPROX. 35 MPH AND CAREENED THROUGH 6FT CHAIN LINK FENCE ONTO RV DEALERSHIP LOT AND CRASHED INTO A MOTORHOME. ENTIRE WHEEL AND HOUSING RIPPED FROM THE CAR, PERSONAL INJURIES SUSTAINED

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING LESS THAN 5 MPH, THE VEHICLE'S THROTTLE BECAME STUCK WITHOUT WARNING WHICH CAUSED THE VEHICLE TO ACCELERATE TO A SPEED ABOVE 40 MPH. THE VEHICLE CRASHED THRU A FENCE AND INTO THE REAR OF A MOTOR HOME CAUSING THE FRONT DRIVER'S SIDE TIRE TO FRACTURE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL). THE CONTACT SUSTAINED WHIPLASH, NECK AND BACK PAINS FROM THE FAILURE. A POLICE INCIDENT REPORT WAS FILED AND THE VEHICLE WAS TO BE TOWED TO A YARD UNTIL IT WOULD BE ABLE TO GET INSPECTED AND DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 194,000.

INSPECTION FOUND BOTH REAR COIL SPRINGS BROKE AND DRIVER FRONT COIL SPRING ALSO BROKE. 3 BROKEN SPRINGS. NEVER HEARD OF SPRING BREAKING, EVER. SEEMS TO BE A PROBLEM WITH FORD EXPLOYERS

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE TRANSMISSION SHIFTED FROM THIRD GEAR TO FOURTH GEAR INDEPENDENTLY AND THE VEHICLE DECELERATED. THE VEHICLE MADE AN ABNORMAL NOISE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE TRANSMISSION WAS BURNED OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, A SNAPPING SOUND EMITTED FROM THE VEHICLE AND THE STEERING WHEEL BECAME HARD TO TURN. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING PUMP WAS DEFECTIVE WHICH PREVENTED IT FROM HOLDING THE FLUID DAMAGING THE ANTI-BRAKES SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THERE WAS AN ELECTRICAL FIRE IN A WIRING HARNESS LEADING TO THE FUSE PANEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, HOWEVER, THE CONTACT WAS NOT OFFERED A REMEDY FOR THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

REAR PANEL HAS CRACK 2 TIMES. WE PAID 600.00$ FOR FIRST REPAIR. 3 MONTHS LATER THE REAR PANEL CRACKED AGAIN. NO CRASH OR ACCIDENT.

WHILE DRIVING ON PAVED HIGHWAY(CLEAR, DRY DAY) A HISSING SOUND WAS COMING FROM THE STEERING COLUMN. AFTER MAKING A LEFT TURN ONTO ANOTHER PAVED HIGHWAY, THE HISSING NOISE INCREASED, THEN WAS FOLLOWED IMMEDIATELY BY THE SPONTANEOUS DEPLOYMENT OF THE DRIVER'S SIDE AIR BAG, PRIOR TO ANY IMPACT. THE OBSTRUCTION OF THE DEPLOYED AIRBAG CREATED A COMPROMISED OR VISIONARY IMPAIRMENT FROM MY WINDSHIELD'S FIELD OF VIEW, CAUSING ME TO HAVE IMPACT WITH ANOTHER VEHICLE. AFTER IMPACT OF FIRST VEHICLE, THE PASSENGER SIDE AIRBAG DEPLOYED., THEN THERE WAS A SECONDARY IMPACT WITH ANOTHER VEHICLE. IN ADDITION TO THE AIRBAG BRAKING MY NOSE, TWO PIECES OF SHRAPNEL WERE EJECTED FROM THE INSIDE OF THE DEPLOYED AIRBAG, ONE HITTING ME IN THE LEFT SIDE MID CHEST/ABDOMEN, THE OTHER TO THE DISTAL PORTION OF MY LEFT FOREARM. THE PROJECTED SHRAPNEL TORE THROUGH A DOWN COAT, SWEATER AND TWO SHIRTS CAUSING INJURY AND 2ND DEGREE BURNS TO MY CHEST/ABDOMEN AND FOREARM. THE INJURIES OF THE OTHER VEHICLES INHABITANTS ARE UNKNOWN AT THIS TIME.

REAR PADS AND ROTORS FAILED JUNE 8, 2015. O/D LIGHT BLINKING WITH CHECK ENGINE LIGHT ON, ON JUNE 12, 2015. TRANSMISSION SHOP GOT THE CODES AND STATED I DON'T HAVE 2ND AND 5TH GEARS. $2000.00 COST. PLEASE FORCE RECALL! HELP! MANY OTHER REPAIRS INCLUDING U-JOINTS, TIE RODS, FRONT AXLE, FRONT ROTORS WITH PADS ETC. SINCE I BOUGHT IT IN APRIL 2013.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION FAILED TO SHIFT INTO DIFFERENT GEARS. THE CONTACT MENTIONED THAT THERE WAS A LOUD WHINING SOUND COMING FROM THE TRANSMISSION. WHILE DRIVING UP A HILL, THE CONTACT WAS UNABLE TO CHANGE GEARS AND HAD TO APPLY THE BRAKES IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. WHILE ATTEMPTING TO SHIFT INTO PARK, THE GEAR SHIFTER FRACTURED BEHIND THE CLUSTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNED A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH IN THE RAIN, THE REAR PASSENGER SIDE TIRE BLEW OUT AND CAUSED THE VEHICLE TO FLIP OVER THREE TIMES. THE CONTACT SUFFERED INJURIES TO THE BACK AND NECK, BUT DID REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 01V171000 (TIRES: SIDEWALL). THE FAILURE MILEAGE AND TIRE INFORMATION WERE UNKNOWN. MA 08/11/15

BACKING INTO PARKING SPACE AND GEARSHIFT HANDLE ON COLUMN FELL OFF IN MY HAND. I COULD NOT SHIFT OUT OF GEAR. HAD TO SHUT OFF ENGINE ON A HILL WITH CAR STUCK IN REVERSE. COULD NOT GET KEY OUT AND CAR STARTED TO ROLL DOWNHILL. I HAD TO CALL A FRIEND TO BLOCK TIRES RATHER TRUST EMERGENCY BRAKE ON A HILL.

VEHICLE PARKED IN STALL WHEN GEAR SELECTER WAS SHIFTED FROM DRIVE TO PARK WITH FOOT ON BRAKE SAID VEHICLE EXPERIENCED WIDE OPEN THROTTLE SURGED FORWARD KNOCKING DOWN LIGHT POLE ONLY COMING TO STOP ONTOP OF FIRE HYDRANT OR VEHICLE WOULD OF KEPT GOING AS WHEELS WERE STILL SPINNING!

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT BOTH REAR INTERIOR CHILD LOCKS FAILED IN THE LOCKED POSITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THIS WAS A NORMAL OCCURRENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG LIGHT, THE CHECK ENGINE LIGHT, AND BATTERY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT INSPECTED THE VEHICLE AND DIAGNOSED THAT THE FAILURE WAS DUE TO AN ELECTRICAL ISSUE WITHIN THE WIRES IN THE DOOR LOCKS AND ANTI THEFT SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 205,000.

MY FORD EXPLORER STARTED MAKING A SOUND LIKE THERE WAS SOMETHING ROLLING AROUND IN BACK GATE. FIRST MECHANIC COULDN'T FIND PROBLEM. I WORKED ON THIS FOR THREE MONTHS. LOOKS AS IF IT IS THE BUSHINGS ARE WORN AND BODY IS TOUCHING FRAME. I ALSO UNDERSTAND THAT SEVERAL OTHERS HAVE HAD THIS PROBLEM. *TR

THE REAR WINDOW SHUTTERED INTO 100 PIECES DURING THE DRIVING. THE REAR PANEL HAS CRACKED. *TR

MY TRUCK BEGAN TO SHAKE WHEN I STOP AT STOP SIGNS AND LIGHTS. THE SERVICE ENGINE SOON LIGHT CAME ON AND WOULD NOT GO OUT. I GOT A CODE READING, THERE WERE MANY FUEL EJECTION ISSUES. I GOT A DIAGNOSTIC TEST TODAY, AND WAS TOLD IT COULD BE THE FUEL PUMP. WHEN I PUT GAS IN, THE GAS PUMP GETS STUCK INSIDE SOMETIMES. DOES NOT COME OUT SMOOTHLY. WHAT IS GOING ON? *TR

THE TRANSMISSION WOULD NOT SHIFT BETWEEN GEARS IN MY 2002 FORD EXPLORER RESULTING IN MY BEING UNABLE TO ACCELERATE ON THE MASSACHUSETTS TURNPIKE AT RUSH HOUR. *TR

I GOT A KNOCK ON MY DOOR BY THE FIRE DEPARTMENT TELLING ME THAT MY CAR SET ON FIRE I FILED A CLAIM WITH MY INSURANCE AND THEY TOLD ME TO FILE A CLAIM WITH FORD BECAUSE THEY HAVE REASON TO BELIEVE IT WAS THE CRUISE CONTROL BUTTON THAT SET THE CAR ON FIRE . *TR

TRANSMISSION WILL NOT SHIFT FROM 2ND TO 3RD GEAR UNLESS YOU LET OFF GAS. *TR

IN 2009 ON THE WAY TO OUR FAMILY VACATION OUR TRANSMISSION FAILED. WE HAD IT TOWED AND THE TRANSMISSION REPLACED WITH A FORD REBUILT TRANSMISSION WITH A WARRANTY PURCHASE. IN 2012 THIS REBUILT TRANSMISSION FAILED AND WE HAD IT TAKEN TO A FORD DEALER AND THE TRANSMISSION REPLACED WITH ANOTHER TRANSMISSION. THIS CURRENT TRANSMISSION IS EXHIBITING THE SAME SYMPTOMS AS THE LAST TWO DID PRIOR TO FAILURE. *TR

PARKED ON HILL OR FLAT GROUND IT HAPPEN BEFORE,BUT THE GEAR SHIFT GETS STUCK. YOU CAN TURN THE STEERING WHEEL RIGHT,LEFT TO GET IT TO UNLOCK BUT IT WANT, NO LOCKED BRAKES.BUT I KEPT ON TRYING TO GET MY TRUCK IN GEAR TO POINT OF DOING DANGERS THINGS AS OF STICKING ONE FOOT OUT OF THE DOOR AND ROCKING IT BACK AND FORTH.TO GET THE LOCK TO BRAKE BUT THAT DID NOT WORK THEN I TRIED AGAIN AND THE GEAR SHIFT BROKE A ALUMINUM PART ON THE INSIDE BROKE AND I HAVE SAW THREE MORE LIKE THIS AND SOME MORE REPORTS OF THIS AND NOTHING HAS BEEN SAID OR DONE ABOUT THIS,THAT I AM NOT THE ONLY ONE. *TR

DISPATCHED FOR CAR FIRE INSIDE GARAGE. 1213 ARRIVED AND REPORTED THE CAR WAS OUTSIDE, NEXT TO THE HOUSE, AND THE SIDING ON THE HOUSE WAS MELTING. 1281 ARRIVED AND ASSUMED COMMAND AT [XXX]. FIRE WAS NOW EXTENDING UP THE EXTERIOR OF THE NORTH SIDE OF THE STRUCTURE. A 2ND ALARM WAS REQUESTED AND CONSUMERS ELECTRIC WAS REQUESTED TO THE SCENE. THE HYDRANT WAS DIRECTLY BEHIND 1213. 1213 CREW STRETCHED A 1.75" HAND LINE AND EXTINGUISHED THE FIRE ON THE EXTERIOR OF THE HOUSE AND THEN THE FIRE INSIDE THE VEHICLE. 1211 CREW ASSISTED 1213 AND ALSO MADE CONTACT WITH ALL OCCUPANTS AND VERIFIED THAT NO ONE WAS INJURED OR MISSING. 1212 CREW WAS ASSIGNED INTERIOR. VENTILATION WAS REQUESTED FOR THE INTERIOR. FM HENSON ARRIVED ON SCENE AND WAS ASSIGNED INVESTIGATION. COMSTOCK 911 CREW WAS ASSIGNED TO ASSIST 1213 WITH EXTERIOR OVERHAUL. 1212 CONDUCTED INTERIOR OVERHAUL AND REPORTED MINOR CHARRING AT PEAK OF ROOF ON THE INTERIOR BUT NO FURTHER EXTENSION. EXTERIOR OVERHAUL WAS COMPLETED. FM HENSON DETERMINED THAT THE FIRE STARTED IN THE ENGINE COMPARTMENT NEAR THE FIREWALL AND MORE TOWARDS THE DRIVER SIDE. THIS VEHICLE HAS AN OPEN RECALL FOR A SPEED CONTROL DEACTIVATION SWITCH FIRE HAZARD. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE DOOR LATCHES STOPPED WORKING AND THE CONTACT COULD ONLY GET IN AND OUT OF THE VEHICLE BY USING THE OUTSIDE DOOR LATCH ON ALL DOORS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MAIN DOOR MODULE FOR THE FRONT DRIVER SIDE DOOR NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 04/13/15*LJ THE CONSUMER STATED IT IS NOT POSSIBLE TO ENTER THE VEHICLE USING THE OUTSIDE DOOR HANDLES. 3 OUT OF 4 HANDLE FAILED. 2 OUT OF 4 INSIDE DOOR HANDLES FAILED. UPDATED 6/29/2015 *JS

WHILE DRIVING THE VEHICLE MADE A LOUD "BUMP" AND THEN I LOST ALL ACCELERATION. THIS PROBLEM NEEDS TO BE ADDRESSED BY FORD, THIS IS VERY DANGEROUS TO ALL OF THE SUDDEN LOSE A TRANSMISSION WHILE DRIVING. I HAVE SEEN NUMEROUS COMPLAINTS ON THE TRANSMISSION OF THIS YEAR OF VEHICLE, SO THERE IS OBVIOUSLY A PROBLEM. TRANSMISSIONS ARE NOT CHEAP BY ANY MEANS, I DON'T KNOW HOW I'M GOING TO GET THE MONEY TO FIX MINE. I CURRENTLY HAVE NO VEHICLE AND HAVE HAD TO RESORT TO BUMMING RIDES FROM PEOPLE JUST TO GET TO WORK. THIS VEHICLE NEEDS TO BE RECALLED!!! *TR

REAR ENDED SEMI THAT SUDDENLY STOPPED IN FRONT OF ME. DRIVER'S AIR BAG DID NOT DEPLOY BUT PASSENGER AIR BAG DID . NO PASSENGER IN CAR. BASICALLY DRIVER AIR BAG DID NOT DEPLOY WHEN IT SHOULD. FORD SHOULD PAY! IS THERE ANY CLASS ACTION LAW SUIT FOR THIS? FIRST ACCIDENT WITH THE VEHICLE. OWNED SINCE 2003! *TR

EVER SINCE I HAVE OWNED THE VEHICLE I HAVE NEVER BEEN ABLE TO CONTINUOUSLY PUMP A FULL TANK OF GAS. IT TAKES ROUGHLY 25 MINUTES TO GET A FULL TANK. *TR

GEAR SHIFTER BROKE OFF WHILE ATTEMPTING TO SHIFT THE VEHICLE IN REVERSE. I AM THANKFUL THAT I WAS AT HOME IN MY OWN DRIVEWAY AND THAT IT DID NOT GO INTO GEAR. IT IS STUCK IN PARK, BUT MY KEYS ARE STUCK IN THE IGNITION. THIS SEEMS LIKE IT COULD BE A SAFETY HAZARD IF THE CAR WERE TO GO INTO GEAR, OR GET STUCK IN REVERSE. *TR

TL* THE CONTACT OWNED A 2002 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN MINOR INJURIES AND THE FRONT PASSENGER SUSTAINED CHEST AND EYES INJURIES. NEITHER SET OF INJURIES REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE. UPDATED 6/11/15*CN UPDATED 9/26/2017*CN

DRIVING ON THE INTERSTATE AT 70 MPH. TRANSMISSION FAILED WHILE DRIVING IN TRAFFIC. WAS NEARLY HIT TRYING TO GET VEHICLE OFF THE ROAD. NO WARNING, TRANSMISSION JUST WENT. HUGE PROBLEM AND SAFETY ISSUE WITH FORD EXPLORER. *TR

WHILE PUSHING UP ON THE REAR PANEL THE GLASS MAKING UP THE REAR WINDOW EXPLODED - SHATTERED. *TR

STARTED MY VEHICLE IT MADE A CLUNKING NOISE THEN DIED. THE TIMING CHAIN BROKE AND BROKE ALL THE VALVES OFF THE MOTOR. *JS

THERE WAS NO MALFUNCTION. I HAVE A FORD EXPLORER 2002. I WANT TO KNOW IF THE FRONT DRIVERS SIDE AND FRONT PASSENGER SIDE AIRBAGS WILL WORK PROPERLY. I HAVE SEARCHED THIS DATABASE BUT CANNOT FIND ANYTHING THAT IS APPLICABLE. WE (WIFE AND MYSELF) HAVE ONLY THIS VEHICLE AND W WE WANT TO KNOW IF IT IS SAFE TO DRIVE. PLEASE HELP. *TR

THIS IS THE SECOND TIME THIS HAS HAPPENED. MY REAR TAILGATE WINDOW EXPLODED. THE CAR HAD BEEN ON FOR ABOUT TEN MINUTES, WARMING UP. I LOADED MY ITEMS INTO THE CAR THROUGH THE TAILGATE WINDOW. WHEN I WAS DONE, I CLOSED THE WINDOW. BEFORE IT WAS EVEN CLOSED, THE WINDOW EXPLODED INTO THOUSANDS OF PIECES. THERE WAS GLASS ALL OVER. THE WINDOW WAS RECENTLY REPLACED AT THE FORD DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE TEMPERATURE GAUGE DISPLAYED SIGNS THAT THE VEHICLE WAS OVERHEATING. THE CONTACT SHUT THE VEHICLE OFF, AND RESTARTED IT BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THERE WAS A CRACK ON THE INTAKE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 191,000.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

MY 2002 FORD EXPLORER, SINCE 2013 HAVE BLEW OUT SPARKS PLUGS THREE TIMES. THE THREATS OF THE HEAD ARE DAMAGE . *TR

I AM AN OWNER OF A 2002 FORD EXPLORER. I HAVE HAD NUMEROUS ISSUES WITH THE TRANSMISSION. WHEN TRAVELING AT HIGHWAY SPEEDS THE TRANSMISSION WILL INTERMITTENTLY DISENGAGE CAUSING THE VEHICLE TO HAVE TO BE PULLED TO THE SIDE OF THE ROAD, SHIFT INTO PARK, THEN BACK TO DRIVE. I HAVE CONSULTED WITH MY LOCAL FORD DEALERSHIP NUMEROUS TIMES ON THE ISSUE. I HAVE BEEN REPEATEDLY TOLD THAT THIS IS A KNOWN ISSUE WITH THE FORD EXPLORER / MERCURY MOUNTAINEER TRANSMISSION. FORD MOTOR COMPANY IS FAILING TO ADDRESS THIS ISSUE AS BEING A SAFETY CONCERN. MY MOTHER OWNS A 2005 MERCURY MOUNTAINEER WITH THE SAME EXACT ISSUE. THE PREVIOUS OWNER REPLACED THE TRANSMISSION SHORTLY BEFORE I PURCHASED THE VEHICLE DUE TO THE SAME ISSUE. THE TRANSMISSION WAS REPLACED WITH A NEW TRANSMISSION FROM FORD. I WONDER HOW MANY PEOPLE HAVE BEEN IN ACCIDENTS BECAUSE THEIR EXPLORER/MOUNTAINEER TRANSMISSION DISENGAGES? THE FORD DEALERSHIP IN MY AREA REFERRED ME TO THIS WEBSITE BEING THAT THE SERVICE MANAGE BELIEVES THIS SHOULD BE A SAFETY RECALL THROUGH FORD. I WOULD HAVE TO AGREE WITH THE DEALERSHIP. WHY HAS FORD OR THE NHTSA NOT REQUIRED THE MANUFACTURE TO CORRECT THIS ISSUE? DO PEOPLE HAVE TO DIE IN CAR ACCIDENTS BEFORE THIS IS RECTIFIED? IT IS NOT SAFE TO PASS A VEHICLE SINCE THE TRANSMISSION RANDOMLY CUTS OUT WITHOUT WARNING. *TR

AFTER ARRIVING BACK HOME FROM DINNER I WAS PUTTING THE CAR INTO PARK. HALF WAY BETWEEN REVERSE AND PARK THE GEAR SHIFT ARM BROKE! *JS

BOUGHT AN EXPLORER WE THOUGHT WAS A PRIVATE OWNER ON CRAIGLIST IN CHICAGO, AND FOUND OUT HE WAS A DEALER FROM INDIANA. HE SIGNED THE TITLE AS FIRST AUTO INC. 2620 165TH IN HAMMOND IN 46323. THE NAME OF SELLER IS [XXX] . THE DMV FILE A COMPLAINT ON OUR BEHALF AND STATED WHAT HE DID WAS ILLEGAL. WE DID NOT KNOW HE WAS A DEALER TIL WHEN WE TRIED TO TRANSFER OUR PLATES THE NEXT DAY. WE TOOK THE TRUCK IN FOR SERVICE AND MY MECHANIC STATED THAT CARFAX HAS THE MILES ALMOST 80,000 MORE THAN WHAT IS ON THE ODOMETER. THE ODOMETER LISTED 110,000 AND CARFAX WAS FAR PAST THAT AMOUNT. THE DEALER ROLLED BACK THE MILES OF EXPLORER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

O/D LIGHT KEEPS FLASHING, WILL NOT SWITCH INTO SECOND GEAR UNTIL YOU LET OFF THE THROTTLE. GETS AS HIGH AS 38,000- 40,000 RPM. *TR

I GOT IN IT AFTER 15 MINUTES OF IT WARMING UP, PULLED OUT OF THE DRIVE AND THE RPM WENT TO 3000RPM BEFORE IT SHIFTED IN SECOND GEAR. THEN THE O/D LIGHT STARTED FLASHING ON AND OFF, NEXT THE CHECK TRANSMISSION INDICATOR LIGHT CAME ON. WENT HOME AND CALLED A MECHANIC, TOOK IT TO HIM AND THEN BAD NEWS. IT HAS WORKED PERFECTLY UP TO THIS POINT. *TR

OVERDRIVE LIGHT CAME ON. CHECK TRANSMISSION LIGHT CAME ON. THE TRUCK SUDDENLY STARTED SCREECHING LOUDLY, NEARLY CAUSED AN ACCIDENT WHILE GOING TO THE AIRPORT ON AN EXPRESSWAY. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE GEAR SHIFT FRACTURED AND ONLY OPERATED IN REVERSE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE ACCELERATED INDEPENDENTLY. ADDITIONALLY, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND AND THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO TREES THEN WENT FORWARD INDEPENDENTLY CRASHING INTO SHRUBS, A FENCE, AND A BUILDING. IN ADDITION, THE AIR BAGS FAILED TO DEPLOY AND SMOKE STARTED TO EMIT FROM THE FRONT OF THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISE AND NECK AND HEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

AFTER MAKING ABRUPT STOP HALF MILE BEFORE INCIDENT TO AVOID ACCIDENT, I CAME TO A STOP AT A STOP SIGN. WHEN I WENT TO ENTER A MAIN HIGHWAY, MY TRANSMISSION SLIPPED AND LEFT ME NON MOBILE IN THE INTERSECTION, ALMOST CAUSING ME TO GET HIT BROADSIDE. HAD TO GET OUT IN TRAFFIC TO PUSH MY VEHICLE OFF HIGHWAY. MANY EXACT TRANSMISSION PROBLEMS FOR THIS VEHICLE ALREADY POSTED ON INTERNET I SEE. VERY DANGEROUS. *TR

DROVE CAR TO TIRE DEALER FOR WHEEL ALIGNMENT. PARKED AND LEFT FOR THEM TO WORK ON. THE NEXT DAY,DEC 10,2014, THE SERVICE TECH DROVE THE CAR FOR A TEST RIDE TO CHECK THE ALIGNMENT BEFORE HE ADJUSTED. HE THEN DROVE INTO THE BAY AND APPLIED FOOT PRESSURE TO THE GAS PEDDLE TO GET ONTO THE ALIGNMENT RAMP. THE PEDDLE STUCK AT HIGH RPMS , 4000+, . AS SUCH THE CAR RAN OFF OF THE RAMP , HE APPLIED BRAKES, TO NO AVAIL, SHUT CAR OFF AT SAME TIME. WHICH STOPPED THE CAR, BUT NOT BEFORE IT CRASHED INTO THE ALIGNMENT MACHINE AND TIRES. CAR WAS HUNG UP ON PART OF THE RAMP HAD TO BE JACKED OFF OF RAMP. FRONT BUMPER DAMAGED, CROSS MEMBER UNDER TRANS PAN BENT, LEFT RARE LOWER CONTROL ARM BENT..TIRE DEALER HAS SENT THE CAR TO FORD DEALER, ON DEC 11,2014 I SPOKE WITH FORD DEALER AND THE HAVE NEVER HAD A PROBLEM LIKE THIS BEFORE. TOLD HIM OF YOUR REPORT PE 05037 AND YOUR LETTER TO FORD. . SINCE YOUR LETTER TO FORD THE INTERNET HAS AT LEAST 25 REPORTS OF THIS SAME PROBLEM MOST WITH ACCIDENTS. THERE MAY ONLY BE 240,000 OF THIS CARS ,AS YOUR REPORT NOTES, BUT THIS PROBLEM CAN CAUSE A DEATH .THIS CAR WAS MADE WITH IN THE TIME PERIOD STATED IN YOU REPORT. THE FIX IS TO REPLACE THE CABLE. I TOLD FORD THAT I WOULD NOT ACCEPT THE CAR UNLESS THE CABLE WAS REPLACED. ON THE OTHER HAND I WOULD EXPECT YOU TO FOLLOW UP ON THIS DEADLY PROBLEM. *TR

HUGE CRACK ON BACK PANEL BELOW WINDOW!!!!!!!!!!!! *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE LIGHT ILLUMINATED AS THE VEHICLE STARTED TO OVERHEAT AND STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE WATER PUMP AND HEATING CORE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000. UPDATED 1/16/15*CN UPDATED 9/7/2017*CN

SEAT BRACKET BROKE WHEN HITTING THE BRAKES WHEN A DEER JUMPED OUT IN FRONT OF ME. *TR

THERE WAS A RECALL FOR FAULTY HINGES YEARS BACK, FORD REPLACED. I NOTICED FAULTY HINGE WHEN WAXING VEHICLE, HINGE IS ASKEW. CALLED FORD CUSTOMER SERVICE, VERIFIED IT WOULD NEED REPLACING OR GLASS WINDOW COULD FALL OFF, INFORMED I WOULD HAVE TO PAY FOR REPAIR. SINCE THE FAULTY HINGE IS THEIR PRODUCT, I THINK THEY ARE RESPONSIBLE, AND IT IS A SAFETY HAZARD. I HAVE HAD THIS CAR SERVICED EVERY 3 MONTHS SINCE I BOUGHT IT. IT IS WELL MAINTAINED, I HAVE SPENT A FORTUNE REPLACING FAULTY FORD PARTS. THE GLASS HINGE IS A FORD HAZARD THAT I BELIEVE FORD IS RESPONSIBLE FOR. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE REAR GLASS HINGES WERE NOT ATTACHED TO THE TAILGATE PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,260.

A PART THAT SHOULD NEVER FAIL, THE SHIFTER HANDLE BROKE OFF. THIS APPEARS TO BE A COMMON AND EXPENSIVE FAILURE. *TR

CRACK IN REAR LIFT GATE PANEL THAT LED TO SHATTERED REAR WINDOW UPON NORMAL CLOSING. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V399000 (VEHICLE SPEED CONTROL) AND THE CONTACT INDICATED THAT AN AUTHORIZED DEALER REPLACED THE WIRING HARNESS BUT DID NOT INSPECT THE ABS CONTROL MODULE CONNECTOR TO DETERMINE IF THE VEHICLE NEEDED TO BE REMEDIED FOR THE RECALL. THE CONTACT REPORTED THE SAFETY CONCERN TO THE MANUFACTURER AND THEY WOULD NOT COMPLY. THE VEHICLE WAS NOT FULLY REPAIRED UNDER THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

PARKED IN PARKING LOT ON LEVEL SURFACE. STARTED ENGINE WENT TO PUT IN REVERSE AND SHIFTING LEVER FELL OFF. CONTACTED FORD INSTEAD OF SELLING BROKEN PART WANTED TO SELL COMPLETE STEERING COLUMN. *TR

THE HANDLE TO SHIFT THE MANUAL TRANSMISSION FROM PARK TO REVERSE BROKE OFF AT THE METAL PART INSIDE THE STEERING COLUMN. THIS IS COULD HAVE BEEN VERY DANGEROUS IF I WAS DRIVING! FORD STATES THEY NO LONGER PRODUCE THE PART. *TR

MY DAUGHTER WENT TO OPEN MY REAR HATCH AND THE WINDOW FELL. THE HINGE COMPLETELY DETACHED FROM THE CAR. I WENT TO FORD TO HAVE THEM LOOK AT IT THEY STATED THAT IT WAS A RECALL ITEM BUT THAT IT HAD ALREADY BEEN FIXED IN 2005. I ASKED IF IT HAD BEEN FIXED WHY WOULD THE SAME PROBLEM OCCUR. THEY COULDN'T GIVE ME AN ANSWER. ALL THEY SAID WAS THAT THEY ONLY PAY FOR THE FIRST OCCURRENCE NOT AND SUBSEQUENT OCCURRENCES. MY ISSUE IS THAT IF AN ITEM CONTINUES TO BREAK THAT IS NO LONGER AND ISSUE WITH THAT ITEM ITS AND ISSUE WITH THE DESIGN OF THE ITEM. THIS IS A SAFETY CONCERN. WHAT IF THE GLASS FELL ON MY DAUGHTER OR SHATTERED ON HER. I DON'T SEE WHY I HAVE TO REPLACE A FAULTY FORD ISSUE. *TR

WENT TO PUT VEHICLE IN RESERVE AND GEAR SHIFT ON THE COLUMN FELL IN MY HAND, COMPLETELY SNAPPED. *TR

WHEN BRAKING VEHICLE ACCELERATES. COULD NOT STOP HAD TO PUT IN N AND IT STALLED BEFORE HITTING A STORE FRONT AND A SECOND TIME ON THE WAY HOME AT A RED LIGHT. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE), BUT THE FAILURE WAS NOT REMEDIED. THE LIFTGATE HINGE FRACTURED AND CAUSED THE GLASS TO SHIFT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

PAINT JOB ON ENGINE HOOD IS BUBBLING UP. SUV HAS BEEN REGULARLY WASHED AND WAXED; SO ONE WOULD NOT EXPECT PROBLEMS WITH THE PAINT JOB. BASED UPON INTERNET RESEARCH, FORD HAS PAINT JOB ISSUES WITH VEHICLES SOLD FROM 2000-2005. *TR

BRAKE LIGHTS AND TURN SIGNALS STOPPED WORKING. PROBLEM TRACED TO TILT STEERING AND MULTI-FUNCTION SWITCH WIRING HARNESS. BROKEN RETAINER CLIP ALLOWS WIRES TO BE PULLED FROM CONNECTOR BREAKING CONNECTION FOR BRAKE LIGHT AND TURN SIGNAL. ONCE TILT STEERING IS ENGAGED CONNECTION IS BROKEN AND WIRES DO NOT STAY CONNECTED AND LOSS OF BRAKE LIGHTS AND TURN SIGNAL IS THE RESULT. THIS COULD LEAD TO ACCIDENT, INJURY AND OR LOSS OF LIFE DUE TO POOR DESIGN. THE BRAKE LIGHT PROBLEM HAD ELUDED ME UNTIL I DID A GOOGLE SEARCH ON THE INTERNET WHICH RESULTED IN HUNDREDS, IF NOT THOUSANDS, OF PEOPLE ALL EXPERIENCING THE SAME PROBLEM. CALLING THE FORD DEALER AND PROVIDING THE PART NUMBER (E6DB14489DA) ON THE CONNECTOR PROVED FUTILE IN HAVING THEM EVEN IDENTIFY THE PART YET I WAS ABLE TO FIND THE PART ON THE INTERNET JUST BE A GOOGLE SEARCH. AT THIS POINT, I AM UNABLE TO LOCATE A REPLACEMENT PART SO I AM FORCED TO HOT GLUE THE WIRES INTO THE BROKEN CONNECTOR IN ORDER TO DRIVE MY VEHICLE. *TR

WHEN IS THE NHTSA GOING TO ADDRESS THE CHRONIC ISSUES WITH THE 2002-2005 FORD EXPLORER AUTOMATIC TRANSMISSIONS? IT IS COMMON KNOWLEDGE ( INCLUDING BY FORD) THAT THESE TRANSMISSIONS ALL FAIL ANYWHERE FROM 50,000 MILES UP TO LESS THAN 150,000 MILES. TOWING WITH THIS VEHICLE HAS NOTHING TO DO WITH THE ISSUE.THE MARKET IS FLOODED WITH THESE BROKEN EXPLORERS AND THEY ARE THE REGULAR CUSTOMERS AT THE REPAIR SHOPS IF PEOPLE DON'T JUNK THEM AND CAN AFFORD TO HAVE THEM FIXED. THEY ARE A HAZARD ON THE ROAD WHEN THE VEHICLE SUDDENLY FAILS TO MOVE IN TRAFFIC OR FROM A STOP AT AN INTERSECTION. I WAS NEARLY REAR ENDED WHEN MY VEHICLE STARTED INTO A BUSY INTERSECTION AND THE TRANSMISSION FAILED LEAVING ME COASTING IN TRAFFIC. I AM SURE THAT MANY OTHER COMPLAINTS HAVE BEEN LODGED AGAINST THESE VEHICLES AND THAT SERIOUS INJURY HAS OCCURRED AS A RESULT OF THE TRANSMISSION FAILURES. THE INTERNET EVEN SELLS QUESTIONABLE REPAIR FIXES FOR THESE TRANSMISSIONS. *TR

I WAS IN A ACCIDENT ON AUGUST 21, 2014. TWO OR MORE DEER'S RAN OUT IN FRONT OF MY 2002 FORD EXPLORER AND I RAN OFF THE ROAD HITTING A POLE. IT CRUSHED THE WHOLE FRONT END AND MY AIRBAG NEVER DEPLOYED. MY TRUCK IS A TOTAL LOSS AND I DID HAVE ON MY SEAT BELT BUT THE AIRBAG SHOULD OF DEPLOYED. *TR

BROUGHT VEHICLE IN JAN 2014. EVERY SINCE FIRST DAY BROUGHT, HAD A PROBLEM WITH GETTING FUEL INTO VEHICLE WITHOUT FUEL PUMP CLICKING AS IF VEHICLE IS FULL. THIS HAPPENS AT ABOUT EVERY FUEL STATION I GO TO. THIS IS VERY FRUSTRATING. BROUGHT PLENTY OF FORDS, BUT THIS IS THE FIRST ONE THAT DOES THIS. BEFORE I GET A FEW OUNCES OF FUEL INTO THE VEHICLE IT WILL CLICK AND CONTINUE DOING THIS AS LONG AS IM TRYING TO PUT IN FUEL. LOVE VEHICLE BUT HATE IT BECAUSE OF THIS. I READ ON OTHERS HAVING SAME PROBLEM. CAN SOMEONE PLEASE HELP US ALL./ THIS IS DEFINITE A RECALL. [XXX] (RETIRED VET / RETIRED U. S. POSTAL SVC. ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

REAR LIFT GATE PLASTIC PANEL CRACKED, ALLOWING WATER TO ENTER. I HAVE NOTICED MANY FORD EXPLORERS WITH THE SAME ISSUE. WHY HAS FORD IGNORED THIS DEFECT, I SEE MANY COMPLANTS ON-LINE WITH THE SAME FLAW BY OTHER EXPLORER OWNERS.. *TR

I PURCHASED THIS TO USE AS A SECOND VEHICLE FOR CAMPING TRIPS SO THE MILEAGE ON IT IS VERY LOW FOR ITS AGE. SUDDENLY ONE DAY OF NORMAL LOCAL DRIVING, THE O/D LIGHT STARTED FLASHING AND THE VEHICLE STARTED TO RUN VERY ROUGH. IT COULDN'T SEEM TO ACCELERATE AND RPMS WERE HIGH. I HAD TO DRIVE HOME WITH EMERGENCY FLASHERS ON SINCE THE CAR FELT LIKE IT WAS GOING TO DIE ANY MOMENT. SINCE O/D FLASHING MEANS SOMETHING WITH TRANSMISSION, I TOOK IT TO TWO DIFFERENT TRANSMISSION REPAIR SHOPS WHO BOTH DIAGNOSED A BAD TRANSMISSION THAT WOULD NEED TO BE REPLACED AT ABOUT $3,500. I WAS SHOCKED THAT I WOULD NEED A NEW TRANSMISSION WITH ONLY 43000 MILES ON VEHICLE DESPITE ITS AGE. BOTH SHOPS INFORMED ME THAT THE 2002 FORD EXPLORERS ARE NOTORIOUS FOR BAD TRANSMISSIONS. I CALLED FORD MOTOR COMPANY TO REQUEST ASSISTANCE WITH THIS REPAIR. THEY WOULD NOT HELP ME IN ANY WAY. THE VEHICLE IS NOT DRIVABLE AND I AM NOT IN A FINANCIAL POSITION TO TAKE ON SUCH AN EXPENSIVE REPAIR FOR A SECOND VEHICLE. RIGHT NOW IT IS SITTING UNUSED IN MY DRIVEWAY WHILE COSTING ME TO KEEP IT INSURED. CAN'T BELIEVE THIS HAS HAPPENED TO ME SINCE I THOUGHT I WAS BUYING A REPUTABLE PRODUCT. FORD ABANDONED ME WHEN THEIR PRODUCT FAILED. I WILL NEVER BUY ANOTHER FORD PRODUCT AGAIN. THE LEAST FORD COULD HAVE DONE WAS ASSUME RESPONSIBILITY FOR THEIR MISTAKES AND NOT CHEAT THE PUBLIC. OTHER ISSUES I AM HAVING IS FLAKING PEELING PAINT AND A CRACK THROUGH THE FORD EMBLEM ON THE REAR DOOR PANEL. *TR

I WAS DRIVING MY 02 EXPLORER ON THE THRUWAY FOR 2 AN 1/2 HOURS AND WHEN I GOT TO MY DESTINATION THE TRANSMISSION BUCKED AND SHUDDERED AND REVVED UP WHILE I WAS TRYING TO STOP AT A STOP LIGHT I ALMOST HIT THE PERSON IN FRONT OF ME BECAUSE OF THE TRANSMISSION FAILING WHEN I LOOKED AT MY INSTRUMENT PANEL ON THE DASH THE OVERDRIVE LIGHT WAS FLASHING SO AFTER I GOT HOME I CHECKED THE INTERNET AND WOULD YOU KNOW THERE ARE THOUSANDS OF PEOPLE THAT ARE EXPERIENCING THE SAME PROBLEM... FORD SHOULD HAVE A RECALL FOR THIS TRANSMISSION BECAUSE WHAT HAPPENED TO ME MIGHT HAPPEN TO SOMEONE ELSE WITH DEADLY RESULTS... I TALKED TO MY TRANSMISSION SPECIALIST AND HE SAID IT NEEDS A NEW TRANSMISSION THE TRUCK DOESN'T EVEN HAVE 150,000 ON IT SO I CONTACTED FORD AND THEY CAN'T HELP ME BECAUSE THERE IS NO RECALL FOR THIS TRUCK... FORD NEEDS TO FIX THEIR MANUFACTURE ERROR HERE BECAUSE WHAT THEY ARE DOING IS FRAUD THEY CLAIM THAT THEIR TRANSMISSIONS ARE GOOD BUT LIKE WITH A LOT OF THE COMPLAINTS I HAVE READ THEIR TRANNYS DIED BEFORE 100,000 MILES SO FOR THEM TO SELL DEFECTED SUVS IS FRAUDULENT IN ITS SELF BECAUSE NOT ONLY DO WE THE CUSTOMERS HAVE TO PAY ALL THIS MONEY FOR THE VEHICLE BUT WE ALSO HAVE TO PUT A NEW TRANSMISSION IN THEM BEFORE 100,000 MILES AT THE COST OF 3500 TO 4000 DOLLARS... *TR

TRANSMISSION PROBLEM. O/D LIGHT BLINKING. TRANSMISSION INSTANTLY STARTED TO SLIP IN 3RD GEAR UNDER ACCELERATION. OVER 8,000 COMPLAINTS LISTED BUT FORD SAYS THAT IS NOT ENOUGH FOR RECALL. THIS TRANSMISSION HAS A HISTORY OF PROBLEMS, THAT CAN CAUSE MAJOR PROBLEMS WHILE DRIVING. BIGGEST ONE IS LOSE OF ACCELERATION IN TRAFFIC. THIS TRANSMISSION HAS A LENGTHY BAD HISTORY. IT IS THE 5R55 SERIES TRANSMISSION, STARTING WITH THE FAULTY SOLENOID PACK. IF YOU LOOK AT THIS TRANSMISSIONS HISTORY, YOU WILL FIND THE SAME COMPLAINTS ABOUT IT OVER AND OVER AGAIN, SLIPPING WHILE IN GEAR FAILURE TO SHIFT, O/D LIGHT BLINKS THEN GOES OUT, TRANS FAILING AT 50,000M, 60,000M. I AM ON MY SECOND PAIR OF TIRES AND THE TRANSMISSION IS FAILING. I DRIVE LESS THAN 8700 MILES PER YEAR AND MAINTAIN MY VEHICLE VERY WELL. THIS TYPE OF FAILURE SHOULD NOT HAVE OCCURRED. I THINK FORD IS AWARE OF THE PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT TILL THEY WILL BE FORCED TO DO SOMETHING. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE RODE ROUGHLY. THE CONTACT NOTICED THAT THREE OF THE WHEEL STUDS WERE SHEARED OFF. THE FAILURE OCCURRED FOUR TIMES WITH THE REMAINING WHEEL STUDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 10/02/14*LJ THE CONSUMER STATED WITHIN 7 MONTHS THE THE REAR WHEEL STUDS SUDDENLY SHEARED OFF WHILE DRIVING. THE LAST TIME THE DRIVER WAS ON THE FREEWAY WITH 5 CHILDREN IN THE CAR. UPDATED 3/30/2015 *JS

WAS DRIVING ON THE HIGHWAY AND FELT A SHARP JERK/PULL TO THE RIGHT. AT FIRST THOUGHT IT WAS A FLAT TIRE SO GOT OFF ON NEXT EXIT. WASN'T A FLAT TIRE BUT COULD SMELL SOMETHING AWFUL. MADE GRINDING SOUND AND STILL HAD BAD SMELL, KNEW WE HAD TO DRIVE IT BACK TO THE PLACE WE ARE STAYING AT. HAD HAZARD LIGHTS ON AND ONLY DROVE 10-15 MPH BECAUSE OF THE SOUND AND BECAUSE OF HOW SCARY IT WAS. KNEW SOMETHING BAD WAS HAPPENING TO OUR CAR. BRAKES AT THIS POINT PRACTICALLY WENT OUT. WOULD NOT HAVE TO PRESS BRAKES TO STOP VEHICLE AT A RED LIGHT, THE CAR WOULD JUST STOP. STEERING WHEEL WAS NOT EVEN, BUT MORE OR LESS 90 DEGREES TO THE RIGHT. PULLED INTO THE NEIGHBORHOOD AND INTO THE DRIVEWAY AND A CAR LEAVING THE STREET SAW THAT OUR VEHICLE AT THIS POINT WAS ON FIRE! EXTINGUISH FIRE (SINCE IT WAS A GAS FIRE) AND LOOKED AT THE DAMAGE. LOOKS LIKE THE FRONT DRIVER SIDE WASN'T EVEN CONNECTED TO ANYTHING. DO NOT KNOW HOW OR WHEN FIRE STARTED BUT THE FLAMES WHEN WE NOTICED WERE ABOUT 1 FOOT TALL AND WIDE BY THE INTERNAL DRIVER SIDE WHEEL. *TR

THE BODY MOUNT INSULATORS DETERIORATED AND THE BODY COULD COME LOOSE FROM THE CHASSIS. FORD WANTS OVER 3000 DOLLARS FOR THIS REPAIR WHICH IS AN OBVIOUS MATERIAL FLAW. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE PARKING, THE SHIFT SELECTOR FRACTURED WHILE ATTEMPTING TO SHIFT FROM DRIVE TO PARK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

REAR DOOR GLASS HATCH HINGES CAME OFF.THIS WAS MY WIFES VEHICLE DRIVEN VERY LITTLE UNTIL SHE PASSED AWAY 2009.THEN IT WAS DRIVEN EVEN LESS. BACK HATCH GLASS WAS NEVER USED AS FAR AS I KNOW. SHE ALWAYS USED THE METAL DOOR. I DROVE IT TO GROCERY STORE,PUT GROCERIES IN BACK USING LARGE DOOR. WHEN I GOT HOME I JUST GRABBED GLASS HATCH HANDLE BY MISTAKE,IT CAME OFF IN MY HAND.BOTH HINGES WERE BROKEN. I DON'T KNOW FOR HOW LONG,THE LATCH WAS ALL THAT KEPT IT IN PLACE.WHEN THE LATCH OPENED IT EXPLODED OUTWARD ,RESULTING IN BADLY DAMAGED PAINT AND BOTH REAR DEFROSTER WIRES TO BE TORN OFF GLASS.LUCKILY IT WAS ME AND NOT MY WIFE,COULD HAVE BEEN A LOT WORSE.LIFT CYLINDERS WERE SO STRONG I COULD NOT PUT IT BACK IN PLACE,HAD TO YELL FOR NEIGHBORS FOR HELP!HAD IT REPAIRED LOCAL FORD DEALER.TOLD ME ABOUT RECALL FOR MODELS EXCEPT SPORT.NO RECALL FOR IT.$150.50(NOT INCLUDING PAINT) FOR REPAIRS & 10 DAYS @ DEALER.IT NOW HAS 71,800 MILES GLASS HATCH NEVER USED,IT HAS BROKEN DRIVERS SIDE HINGE AGAIN.07/28/2014.HAVE NOT CONTACTED DEALER AGAIN AS OF THIS TIME. BUT I PLAN TO EXPRESS MY CONCERNS FOR SUCH INADEQUATE REPLACEMENT PARTS. ANY HELP WOULD BE APPRECIATED.THIS VEHICLE WAS PURCHASED NEW, NEVER ABUSED AND WELL MAINTAINED. *JS

BACK TAILGATE PANEL WAS CRACKED (DEFECT) AND THE BACK WINDOW JUST EXPLODED WHEN THE TAILGATE WAS OPEN. *TR

WHILE OPENING MY REAR HATCH WINDOW TO LOAD GROCERIES I NOTICED THE TOP RIGHT HINGE HAD DETACHED FROM THE CAR, LEAVING THE GLASS HATCH HANGING BY A SINGLE HINGE. WHEN I GOT HOME I GOOGLED THE PROBLEM AND DISCOVERED RECALL #04S20 AND MENTIONED IT TO MY DEALER WHEN I TOOK MY CAR IN FOR SERVICING. THEY SAID MY CAR WAS NOT INCLUDED, SO I CALLED FORD AND THEY AGREED. EVEN THOUGH THE RECALL SPECIFIES "ALL FORD EXPLORER MODELS" THEY SAY MINE IS THE 2-DOOR "SPORT" EDITION AND SO ISN'T INCLUDED EVEN THOUGH THE HATCH IS IDENTICAL (I'VE OWNED BOTH). THIS IS AN EXPENSIVE REPAIR AND THIS IS THE 2ND TIME I'VE HAD THIS PROBLEM (THE OTHER HINGE BROKE 2 YEARS AGO). I'D APPRECIATE IT IF YOU COULD DETERMINE IF THE 2-DOOR MODELS ARE SUFFICIENTLY DIFFERENT THAT THEY CAN BE EXEMPTED FROM THIS RECALL, AND IF THEY SHOULD BE INCLUDED TELL ME HOW TO PROCEED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PULLED INTO A PARKING SPACE (FLAT SURFACE) AND ATTEMPTED TO PUT THE CAR INTO PARK AND THE GEARSHIFT LEVER BROKE OFF INTO MY HAND. THE SAME THING HAPPEN ABOUT A YEAR AGO, AND OUR MECHANIC REPLACED THE DEFECTIVE PARTS. *TR

MY GEAR SHIFT BROKE AS I WAS PUTTING INTO GEAR AND IT JUST FELL INTO MY HANDS IT BROKE INTO TWO HALF A PIECE THAT SHOULD NOT BROKE AND AS I WAS GOING SOMEWHERE THE TRUCK JUST STARTING GOING CRAZY THE LIGHTS WAS FLASHING ON AND OFF THE ALARMS WAS GOING OF THE LIGHTS FLASHIN,SOMETIMES IN THE MIDDLE OF THE NIGHT THE ALARM JUST GOES OFF ON IT ON WE SEE ALL THIS HAPPEN AND NO ONE IS BY THE TRUCK NO CATS DOGS NOTHING. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT WAS ATTEMPTING TO EXIT THE DRIVEWAY WHEN THE STEERING WHEEL FRACTURED. THE DEALER REPLACED THE STEERING WHEEL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 130,000. UPDATED 09/05/14*LJ UPDATED 09/11/2014 *JS

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY HESITATE AND THE SPEED WOULD DECELERATE. THE CONTACT INDICATED THAT THE CHECK TRANSMISSION SENSOR LIGHT AND OVER DRIVE LIGHT HAD ILUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.

DRIVING IN RUSH HOUR TRAFFIC, TRANSMISSION WOULD NOT SHIFT INTO HIGH. I WAS ALMOST HIT BY A SEMI TRUCK ON I-94 NEAR I-275. *TR

SHIFTER LEVER BROKE OFF. *TR

I HAVE A 2002 FORD EXPLORER AND IT HAS NOT BEEN WRECKED AND I HAD THE LIGHT THAT COME ON IN MY DASH AND THEY SAID THAT MY SEAT BELT PRETENTIONER WAS GONE IN MY SEAT BELT. *TR

FIRST OF ALL THE TRANSMISSION IS STARTING TO SLIP. WHEN ACCELERATING THE CAR TRANSMISSION SLIPS WHEN SHIFTING INTO THIRD GEAR. TOOK TO DEALER AND THEY SAID THEY NEED TO REPAIR THE TRANSMISSION. THE SECOND PROBLEM IS THAT THE AIRBAG LIGHT CAME ON. I HAVE NOT BEEN IN A ACCIDENT OR ANYTHING. IT JUST CAME ON. I READ ONLINE THAT IF THE LIGHT IS ON AND I AM IN AN ACCIDENT THE AIRBAGS WONT DEPLOY. THIS SEEMS REALLY DANGEROUS AND SHOULD BE COVER UNDER WARRANTY. *TR

ALARM STARTED GOING OFF AND THE BACK GATE DOOR BECAME UNLOCKED WITHOUT ANYONE BEING IN OR NEAR THE SUV SATURDAY NIGHT JUNE 14,2014. IT CONTINUED OFF AND ON EVERY TWENTY MINUTES, THEN TEN MINUTES. THIS WAS AT NIGHT ABOUT SEVEN O'CLOCK. IT STOPPED. THE NEXT DAY ON SUNDAY AFTER COMING BACK FROM A RELIGIOUS MEETING IT STARTED GOING OFF AGAIN WITH AN ERROR MESSAGE STATING THAT THE REAR BACK DOOR WAS OPEN. IT WAS AND I DIDN'T OPEN IT. I OPENED AND CLOSED EVERY DOOR AFTER USING THE PANIC BUTTON TO STOP THE ALARM. IT STARTS WITH THE LIGHTS COMING ON IN THE FRONT OF THE SUV, THEN THE ALARM WILL START BEEPING VERY LOUDLY WITHOUT STOPPING. THIS GOES ON FOR ABOUT A GOOD HOUR EVERY DAY SINCE WITH YOU GOING OUT THERE TO TURN IT OFF WITH THE PANIC BUTTON. I DID SOME RESEARCH TO FIND OUT WHAT IS MAKING THIS HAPPEN AND I WAS AMAZED AND SHOCKED AT HOW MANY 2002 FORD EXPLORERS AND OTHER FORD CARS, TRUCKS, AND SUVS HAS THIS PROBLEM. IT IS A VERY DANGEROUS PROBLEM BECAUSE NO ONE KNOWS HOW TO STOP IT AND IT ENDS UP WITH YOU HAVING TO LEAVE YOUR DOORS UNLOCKED TO STOP THE ALARM FROM GOING OFF AND KILLING YOUR BATTERY. I HAVE LIMITED RESOURCES AND I WANT TO KNOW WHY FORD HAS NOT ADDRESSED THIS PROBLEM SINCE IT AFFECTS SO MANY PEOPLE. I DON'T WISH TO DIE BEFORE SOMETHING IS DONE ABOUT THIS DANGEROUS PROBLEM. I DON'T WANT MY FAMILY OR ME WORRYING ABOUT MY SAFETY BECAUSE IF ANYONE FINDS OUT MY SUV IS UNLOCKED, I COULD BE ACCOSTED, OR ROBBED OR KILLED AND NOTHING WILL BE DONE ABOUT IT BECAUSE THE AUTO INSURANCE PEOPLE SAY YOUR CAR HAS TO BE LOCKED. PLEASE ADDRESS THIS DANGEROUS PROBLEM WITH FORD SINCE NO ONE ELSE SEEMS TO CARE BECAUSE I KNOW FOR A FACT THE FORD PEOPLE DON'T. BY THE WAY IT GOING ON NOW! THANK YOU. *TR

TIMING CHAIN PROBLEMS; BACK CHAIN 'PLASTIC' TENSOR BROKE AND AFFECTED CRITICALLY ENTIRE ENGINE. MANY PEOPLE WITH THE SAME PROBLEM. TRANSMISSION SOLENOID PROBLEMS; SHIFT ROUGH FROM 1ST TO 2ND. PUT NEW SOLENOID BLOCK, PROBLEM STILL THERE. FORD DOES NOT KNOW WHAT THE PROBLEM IS. MANY PEOPLE WITH THE SAME PROBLEM. *TR

THE REAR HATCH IS SPLITTING DOWN THE MIDDLE NEAR THE WINDSHIELD WIPERS. THE METAL IS COMING APART AND MAY FLY OFF DURING HIGH RATES OF SPEED CAUSING AN ACCIDENT. THIS EMAIL IS TO PREVENT AN ACCIDENT WHICH MAY OCCUR. I AM AWARE OF A PENDING LAWSUIT REGARDING COSMETIC DEFECTS BUT WOULD LIKE YOU TO KNOW THE POSSIBILITY OF AN ACCIDENT OCCURRING ONCE THE METAL SEPARATES AT HIGH RATES OF SPEED ON THE INTERSTATE. THIS IS ALSO A PAPER TRAIL IN CASE I AM THE TRUCK THE CAUSES THE ACCIDENT. *TR

I GOT MY EXPLORER NOT TOO LONG AGO. IT WAS RUNNING GREAT THEN OUT OF NO WHERE THE O/D LIGHT KEEPS FLASHING AND MY TRANSMISSION STARTS TO SLIP. A LOT OF PEOPLE ARE HAVING THIS PROBLEM AND I THINK FORD NEEDS TO STEP UP AND TAKE CARE OF THIS BECAUSE I HAVE KIDS AND THIS IS MY ONLY CAR AND I AM ON A FIXED INCOME. IF FORD DOES NOT WANT TO FIX THESE PROBLEMS OR RECALL THEM THEN NEVER WILL I BUY A FORD AGAIN. *TR

SHORTLY AFTER PURCHASING MY FORD EXPLORER FROM THE DEALERSHIP I NOTICED A SMALL CRACK IN THE REAR HATCH AROUND THE FORD EMBLEM. THIS PART OF THE HATCH IS ALSO CONNECTED TO THE REAR GLASS WINDOW THAT LIFTS OPEN. I TOOK MY VEHICLE BACK TO THE DEALERSHIP AND THEY TOLD ME IT WAS A MANUFACTURERS DEFECT AND WILL BE RECALLED EVENTUALLY SO I SHOULD KEEP CHECKING BACK. THE RECALL NEVER HAPPENED AND AFTER 10 PLUS YEARS THE CRACK GOT LARGER LETTING MOISTURE IN AND RUSTING. MEANWHILE I WAS NOTICING THE MAJORITY OF FORD EXPLORERS FROM THAT YEAR HAD THE SAME CRACK ON THE REAR HATCH IN THE SAME PLACE! ABOUT 2 WEEKS AGO I WENT TO SIMPLY OPEN THE REAR HATCH AND THE GLASS WINDOW BUCKLED AND SHATTERED WITH AN EXPLODING SOUND SIMILAR TO A GUNSHOT. GLASS WAS EVERYWHERE! THE PIECE WITH THE CRACK LITERALLY BROKE IN HALF. THANKFULLY NO ONE GOT HURT, BUT IF MY KIDS WERE IN THE CAR OR MY FACE WAS ANY CLOSER IT COULD HAVE BEEN A DISASTER. I TRULY BELIEVE FORD NEEDS TO TAKE RESPONSIBILITY FOR THEIR DEFECTIVE REAR HATCHES IN THESE MODELS TO PREVENT INJURIES. *TR

I WAS AT THE SCHOOL TO PICK UP MY KIDS,I TURN ON MY FORD EXPLORER 2002 XLT V6 4.0 TO DRIVE AND THEN THE SHIFT LEVER BROKE ON NEUTRAL POSITION, THAT WAS DANGEROUS BECAUSE, HOW WILL I PARK MY CAR? IF IT HAPPENED ON A DOWNHILL, HOW ARE WE GOING TO PARK IT.IS THAT POSSIBLE TO MAKE A RECALL A FORD COMPANY TO FIX THE CAR. *TR

" CHECK ENGINE SOON" SIGN IS ON. " O/D" SIGN IS ON. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE REAR DIFFERENTIAL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE RECENT VEHICLE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000. THE CURRENT MILEAGE WAS 133,000.

OVER THE PAST YEAR I HAVE NOTICED THAT THIS PARTICULAR VEHICLE IS EXPERIENCING SEVERE RUST ISSUES ON VARIOUS COMPONENTS INCLUDING LOWER BODY WORK, SPECIFICALLY UNDER THE DRIVER AND PASSENGER DOORS IN ADDITION TO EMERGENCY BRAKE COMPONENTS. WHEN I FIRST NOTICED THE ISSUE I TOOK IMMEDIATE ACTION TO REPAIR THE DAMAGED BODY WORK AREAS BY USING ANTI-RUST TREATMENTS AND APPLYING NEW PAINT AS RECOMMENDED BY A CERTIFIED MECHANIC. THE ISSUE THOUGH IS STILL ONGOING TO THE POINT WHERE DOOR SEALS ARE NO LONGER WATER TIGHT AND SMALL PIECES OF BODY WORK ARE FLAKING AWAY FROM THE VEHICLE AS A RESULT OF WIND RESISTANCE AND BUMPS WHILE THE VEHICLE IS IN MOTION. I HAVE ALSO NEEDED TO REPLACE RUSTED EMERGENCY BRAKE COMPONENTS WHICH I WAS ADVISED WERE NO LONGER FUNCTIONAL OR SAFE. UPON FURTHER RESEARCH IT APPEARS THAT A LARGE NUMBER OF FORD/MERCURY/LINCOLN VEHICLES (PRIMARILY BETWEEN 2002 AND 2004) ARE EXPERIENCING THE EXACT SAME ISSUE AND THAT SUPPOSEDLY FORD IS AWARE OF A KNOWN PAINT DEFECT THAT IS THE ROOT CAUSE, HOWEVER NO RELATED RECALLS OR FURTHER INFORMATION HAS SURFACED. (EXAMPLE TESTIMONIALS HERE: HTTP://WWW.LEMONLAW.COM/WORDPRESS/MORE-PROBLEMS-FOR-FORD-PAINT-DEFECTS-IN-2000-2005-MODELS/ ) MY VEHICLE HAS ALWAYS BEEN REGULARLY SERVICED AND WELL MAINTAINED AND I WOULD NOT EXPECT TO BE SEEING AN ISSUE AS SIGNIFICANT AS THIS GIVEN THE VEHICLE'S AGE AND MILEAGE. THIS ISSUE NEEDS TO BE INVESTIGATED AS I AM NOT CONFIDENT IN THE OVERALL SAFETY OF MY VEHICLE. *TR

I PURCHASED THIS VEHICLE IN JULY 2013 AND DROVE IT APPROXIMATELY ONE MONTH WHEN I BEGAN TO NOTICE THAT THE TRANSMISSION WAS NOT SHIFTING PROPERLY. WHILE DRIVING ALONG THERE WAS A SUDDEN DECLINE IN MY SPEED WHILE THE RPMS CONTINUED TO INCREASE. I SLOWED TO A STOP AS I PULLED TO THE SIDE OF THE ROAD. I CHECKED THE VEHICLE FOR ANY OUTWARD SIGNS OF DAMAGE HAVING FOUND NONE I ONCE AGAIN ATTEMPTED TO CONTINUE MY TRIP. THIS TIME THE VEHICLE MANAGED TO ACCELERATE TO A BLISTERING 5 MILES AN HOUR WHILE HAVING TO MAINTAIN A 4-6 THOUSAND RPM RANGE. I PROCEEDED ALONG THE GRASS OF THE ROAD UNTIL I REACHED HOME. IT SITS NOW IN MY YARD COVERED WITH MY "TARP OF SHAME". THIS PIECE OF WORTHLESS CRAP SURELY FITS IT ACRONYM (FORD) FOUND ON THE ROAD DEAD....MY SPELLING MIGHT NOT BE THE BEST, BUT IT IS BETTER THAN THIS PIECE OF ...AT ANY RATE, HOW MUCH MORE DOES THE PUBLIC HAVE TO PAY FORD. WE PAID WITH THE BAIL OUT MILLIONS TO THEIR EXECUTIVES TO GET MILLIONS IN BONUSES TO RIP US OFF BY NOT PAYING FOR AND/OR FIXING THEIR PIECES OF JUNK...ENOUGH IS TOO MUCH ALREADY! IF YOU AT THE NHTSA DOESN'T DO SOMETHING MAYBE WE CITIZEN OUGHT TO TAKE OUT A CLASS ACTION LAWSUIT ON YOU. HOW MANY COMPLAINTS DOES IT TAKE TO CONSTITUTE A PATTERN? ABOVE 4,500,000....OR WILL IT BE THE DEATHS OF ONE OR MORE OF OUR CHILDREN AT THE HANDS OF THESE FATCATS WHO LAUGH AT US, WITH SUCH INDIFFERENCE AND UNBRIDLED CONTEMPT. IT DOES SEEM THAT IT GIVES THEM JOY TO MOCK THE PUBLIC AND THE GOVERNMENT THIS WAY. CONSIDER, GM RECENTLY WAS FOUND HIDING THEIR KNOWN DEFECTS AND NOW FORD HAS BEEN DOING THE SAME THING FOR WELL OVER A DECADE. WHAT WOULD OLE HENRY FORD SAY TODAY? BUT, WHAT HURTS ME THE MOST IS, I USED TO LIKE FORDS BUT NOW GIVE ME A TOYOTA, HONDA, NISSAN OR A SKATEBOARD BEFORE ONE OF THESE SO CALLED PIECES OF ENGINEERING WONDERS!! THE REAL WONDER IS WHERE AND WITH WHO, WILL THEY BREAK DOWN ON NEXT!!!!!!! *TR

EXPLORER O/D LIGHT BLINKS AND SHIFTS ROUGH FROM 1ST TO 2ND.

I WAS DRIVING HOME FROM WORK THANK GOD I WAS ALMOST HOME AT THIS TIME, MY FORD EXPLORE WAS DRIVING FINE ALL OF A SUDDEN I HERD A POP AND A BANG AND THEN THE MOTOR STARTED STUMBLING AND SHAKING. AS IT WAS RUNNING THE MOTOR KEPT ON POPPING I GOT OUT AND SEEN A SPARK PLUG NEXT TO DRIVER SIDE FENDER UNDER THE HOOD ALSO THE COIL THAT WAS PLUGGED ON TO THE PLUG WAS THERE TOO.I TRIED TO GRAB THE COIL BUT GOT SHOCKED BECAUSE THE RUBBER ON THE COIL WAS BROKE FROM THE PLUG FLYING OUT LIKE A BULLET AND HITTING THE COIL BRAKING IT IN FOUR OR FIVE PLACES THATS Y I GOT SHOCKED SO MUCH.THE HOLE POINT IS THAT THE PLUG STRIPED OUT OF THE HEAD AND DID ALL THIS DAMAGE. NOW I HAVE NO WAY TO FIX THIS ISSUE ONE OF THE WAYS TO FIX IT CAN BE TO REPLACE THE HEADS ON THE MOTOR WITCH WILL COST LOTS OF MONEY.WHAT CAN I DO IM DESPERATE SO IT WOULD BE NICE TO HAVE A HELPING HAND BY THE DEALER BUT THEY CLAIM IT'S NOT THERE FAULT BUT THIS HAS HAPPENED TO SO MANY FORDS BECAUSE OF THE HEADS THEY HAVE USED ON THIS MOTOR PLEASE MAKE A RECALL FOR THIS ISSUE IT IS A DEFECT I DO BELIEVE IT IS. I FOUND OVER 50 PEOPLE ONLINE HAVING TROUBLE WITH THE SAME ISSUES AS ME. PLEASE HELP US..... *TR

WHEN DRIVING TO WORK THREE BLOCKS AWAY FROM MY HOUSE I STOPPED AT A STOP LIGHT. I STARTED TO TAKE OFF AGAIN ONCE THE LIGHT TURNED GREEN AND A SOUND FROM THE ENGINE SCARED ME. THE TRUCK STARTED TO SOUND LIKE A LAWN MOWER. I THEN HAD THE TRUCK TOWED AND TAKEN TO THE GARAGE WHERE THE MECHANIC SHOWED ME THAT THE SPARK PLUG BLOW OUT THE ENGINE. HE SAID THAT WITH FORDS IT HAPPENS ALOT AND IF YOU SEARCH ONLINE THERE ARE SO MANY PEOPLE THAT IT HAPPENS TO. HE THEN TOLD ME ONCE HE FIXES IT I SHOULD SELL IT RIGHT AWAY UNLESS I AM WILLING TO SPEND WHAT THE CAR IS WORTH ON REPLACING HEADS. IF FORD KNOWS ABOUT THE PROBLEM WHY ISN'T THERE A RECALL ON THIS ALREADY. *TR

I HAD TO REPLACE TRANSMISSION AND SOLENOID, COSTING OVER $2500. *TR

TL* THE CONTACT OWNS 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE CAME TO A COMPLETE STOP AND THE ENGINE CONTINUED TO REVVED UP. THE CONTACT STATED THAT AS A RESULT OF THE FAILURE ANOTHER VEHICLE REAR ENDED HER VEHICLE. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED WHIPLASH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION SOLENOID WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 179,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE LUNGED FORWARD FORCEFULLY AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO PERSONAL INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

WHILE DRIVING IN EVE. I SWITCH LANES AND CAME ONTO AN ICY PART OF ROAD DO TO BROKEN LEAKING HYDRANT HIT CHUCK HOLE IN THE ROAD AND LOST CONTROL OF MY TRUCK AND HIT POLE AND HYDRANT AND THE COMPLETE FRONT END WAS CRUSHED AND NO AIR BAGS DEPLOYED AT ALL. I HURT MY CHEST BACK AND KNEE'S AND HAVE HEADACHES. *TR

PURCHASED 2002 FORD EXPLORER NEW IN APRIL 2002. HAD LITTLE PROBLEMS HERE AND THERE. THE REAL SMACK IN THE FACE CAME IN 2007 WHEN THE TRANSMISSION WENT BAD. WAS SHOCKED THAT A 5 YEAR OLD CAR WOULD NEED A NEW TRANSMISSION. HAD TO PAY OVER $3,000 (THREE THOUSAND DOLLARS). THIS SHOULD HAVE DEFINITELY BEEN A RECALL AND NO COST TO THE CONSUMER. PERFORMED RESEARCH ON THE TOPIC AND FOUND THAT MANY OWNERS OF 'TURN OF THE CENTURY' FORDS, ESPECIALLY EXPLORERS, WERE EXPERIENCING THE SAME PROBLEM. WHEN OUR CAR WAS READY FOR REPAIRS, WE HAD TO WAIT TWO WEEKS BECAUSE THERE WERE TEN OTHER EXPLORER OWNERS WITH THE SAME TRANSMISSION PROBLEM AT THE DEALER WHO WERE AHEAD OF US. THERE WAS ONLY ONE TRANSMISSION TECHNICIAN AT THE DEALER - WHICH IS WHY THERE WAS SUCH A LONG WAIT. CALLED AROUND TO DIFFERENT DEALERS IN THE AREA. ALL WERE HAVING THE SAME PROBLEM - MANY EXPLORER OWNERS WITH BAD TRANSMISSIONS AND NOT ENOUGH KNOWLEDGEABLE TECHNICIANS ON STAFF TO CORRECT THE PROBLEM. WOW!!!! WHAT A RACKET!!!! CONTACTED FORD CORPORATE HEADQUARTERS AND DID NOT GET ANY RESOLUTION. ALTHOUGH THIS WAS SOME TIME AGO, SOME TYPE OF COMPENSATION IS WARRANTED. SINCE THE REPAIR WAS DONE THROUGH A CERTIFIED FORD DEALERSHIP, THERE IS A RECORD OF THIS REPAIR. SO IT SHOULD NOT BE DIFFICULT TO DETERMINE WHO HAD THIS REPAIR AND HOW TO RECTIFY THE PROBLEM. AGAIN - THIS SHOULD HAVE DEFINITELY BEEN A NATIONAL RECALL WITH NO COST TO THE CONSUMER. *TR

THIRD TRANSMISSION FAILURE SINCE 2010. BOUGHT A FORD REMANUFACTURED TRANS AS THIS IS MY SECOND 2002 WITH A FAILED TRANS. THE FIRST ONE I BOUGHT FAILED SEVEN MONTHS LATER. REPLACED UNDER WARRANTY AT 17,000 MILES LATER. FAST FORWARD TO LAST SATURDAY. SAME FAILURE AS THE LAST TWO. NO HELP FROM FORD, PROBABLY SURPRISED I MADE IT THROUGH THE WARRANTY. *TR

AFTER DRIVING INTO A PARKING SPOT I TRIED TO PUT THE CAR INTO PARK AND THE GEARSHIFT FELL. AFTER IT FELL AGAIN I TRIED ONCE MORE AND IT BROKE COMPLETELY OFF. WE HAD TO TAKE IT TO THE DEALERSHIP WHOM JUST TURNED IT OFF AND LATER INFORMED US THAT THEY WOULD HAVE TO REPLACE THE ENTIRE STEERING COLUMN WHICH WOULD COST $1700 JUST BECAUSE ONE PIECE WAS POORLY CONSTRUCTED AND MADE OF SOFT METAL. IT HAS BEEN ALMOST A MONTH AND NOW WE'RE BEING TOLD THE PART IS ON BACK-ORDER SO WE STILL HAVE NO CAR. WE'VE READ WHERE THIS HAS HAPPENED TO OTHERS BUT YET NOTHING HAS BEEN DONE ABOUT THIS PROBLEM BY THE FORD COMPANY. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT SEAT BECAME DETACHED FROM THE FRAME RAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

GOT HOME AND NOTICED A CRACK ALL THE WAY THRU PANEL BELOW WINDOW ON LIFTGATE. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION BECAME INOPERABLE. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO SHIFT OUT OF THIRD GEAR AS THE RPMS INCREASED EXCESSIVELY AND BEYOND 7000. THE VEHICLE WAS ABLE TO BE DRIVEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TORQUE CONVERTER AND THE SHIFT SENSOR CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

IT IS HAVING TROUBLE SHIFTING FROM 2ND TO 3RD GEAR. ENGINE REVS UP TO AND OVER 4,000RPMS AND SLAMS INTO THE GEARS. *TR

AFTER HAVING DRIVEN ABOUT 20 MILES FROM HOME, I NOTICED SEVERAL INDICATOR LIGHTS FLASHING ON MY DASH AND THE CAR WAS NO LONGER SHIFTING PROPERLY. I MANAGED TO RETURN HOME WITH THE CAR NOT WANTING TO PROPERLY UP SHIFT. WHEN I TOOK IT TO A REPAIR SHOP, ABOUT 5 MILES FROM HOME, I ALSO LOST REVERSE GEAR. TRANSMISSION ENDED UP NEEDING TO BE REPLACED. *TR

TRANSMISSION NOT SHIFTING INTO OVERDRIVE HAVE TO LET GAS TO MAKE IT SHIFT CHANGE SCREEN TIRED TO CORRECT PROBLEM ANOTHER PROBLEM FORDS GOOD IDEA TO PUT CHEAP TIMING CHAINS IN THE 4.0 V6 ENGINES THANK YOU *TR

THIS IS THE SECOND TIME I HAD TO REPLACE BRAKE PADS AND OTHER BRAKE PARTS ON THIS CAR WITHIN THE SAME YEAR (2012-13). *TR

THIS IS THE THIRD TIME I HAVE TO REPLACE BRAKES (FULL JOB) WITH ABS CONCERNS. *TR

THE ENGINE OVERHEATED WITHOUT ANY WARNING FROM THE DASHBOARD. I BOUGHT THIS CAR WITH 18,000 MILES. THE ENGINE OVERHEATED WHEN IT HAD APPROXIMATELY 25,000 MILES. *TR

REAR LIFT GATE FIBERGLASS TRIM BELOW WINDOW CRACKED FOR NO APPARENT REASON. VEHICLE WAS SITTING STILL IN DRIVEWAY AND WHEN I WENT OUT TO START IT THIS IS WHEN I NOTICED THE CRACK. *TR

UTAH I-15 SOUTH BOUND, INSIDE LANE NEXT TO CONCRETE BARRIER WITH TOUR BUS IN LANE ON MY RIGHT. MY VEHICLE BEGAN TO DRIFT TO THE RIGHT AS I WAS PASSING THE BUS. I CORRECTED BY SLOWLY TURNING THE STEERING WHEEL TO THE LEFT; NOT HARD OR FAST BUT SLOWLY AND EVENLY. THE EXPLORER (4-DOOR, 2002, XLT) BEGAN TO WHIP BACK AND FOURTH VIOLENTLY. IT TOOK ME SEVERAL HUNDRED YARDS TO GET THE CAR UNDER CONTROL AFTER COMING WITHIN AN INCH OR TWO OF BOTH THE BARRIER AND THE BUS. THIS IS NOT THE FIRST TIME THE WHIPPING PROBLEM HAS HAPPENED. I BOUGHT THE VEHICLE FOUR MONTHS AGO FROM A PRIVATE SELLER. I PUT NEW "BIG-O" BIGFOOT TIRES ON IT AND HAD THE FRONT END ALIGNMENT CHECKED; IT WAS FINE. IF I HADN'T DONE SOME FANCY DRIVING THE VEHICLE WOULD HAVE ROLLED (AT 80MPH) AND I PROBABLY WOULD HAVE BEEN KILLED. I AM GETTING RID OF THE EXPLORER AND NEVER BUYING ANOTHER FORD PRODUCT AGAIN. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE GEAR SHIFT LEVER FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 107,000.

I WAS TRAVELING IN STOP AND GO TRAFFIC. AS SOON AS SPACE OPENED BETWEEN ME AND THE VEHICLE IN FRONT OF ME, I ACCELERATED. WHILE GAINING SPEED I LOOKED IN MY RIGHT REAR VIEW MIRROR TO SEE IF I COULD CHANGE LANES. WHILE LOOKING IN MY MIRROR THE VEHICLE IN FRONT OF ME STOPPED. I HIT THE BACK OF HIS VEHICLE WITH THE FRONT OF MINE. THE PROBLEM I HAVE IS THAT MY AIRBAG(S) FIRED BUT DID NO DEPLOY. YOU COULD CLEARLY SMELL THAT THEY FIRED AND MY AIRBAG LIGHT IS NOW ON. MY SEAT BELT DID NOT CINCH UP AND RESTRAIN ME EITHER. THIS CAR HAD BEEN WELL MAINTAINED AND WAS NEVER IN AN ACCIDENT BEFORE THIS ONE. AS I SEE IT, IT WAS A TOTAL FAILURE OF THE SRS. *TR

TRANSMISSION IS JUNK, IT SLIPS REALLY BAD, WHINES AND CHATTERS. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE OVERDRIVE WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO LOOSE POWER. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000. *TR

THE REAR BACK HATCH CRACKED. *TR

THIS 5R55W TRANSMISSION HAD TO BE REPLACED AT 108,890 MILES FOR $3500 WHILE MY DAUGHTER LIVED AT COLLEGE. I PURCHASED A 3-YEAR 36,000 MILE FORD WARRANTY AS I WAS CONFOUNDED THAT A TRUCK TRANSMISSION MIGHT FAIL AT SUCH AN EARLY AGE. 3-YEARS 16-DAYS 35,652 MILES LATER THIS FORD REMAN FORD INSTALLED TRANS ALSO FAILED AND FORD IS UNWILLING TO ACCEPT ANY RESPONSIBILITY FOR COST OF REPAIR REPLACE, 16-DAYS BEYOND A 100% FREE REPLACEMENT. THE LOCAL DEALER QUOTED $4500 AND THE PREVIOUS DEALER (100 MILES AWAY) QUOTED THE SAME $3500. I OPTED FOR AAMCO AT $2500 AND 3-YEAR 36,000 MILE WARRANTY, SINCE FORD CAN'T RE-ENGINEER THEIR OWN TRANSMISSION TO LAST A REASONABLE AMOUNT OF TIME, THERE ARE HUNDREDS OF COMPLAINTS JUST ON THE 2002 EXPLORER TRANSMISSION, AND THERE ARE THOUSANDS FOR 5R55W TRANSMISSION. IT IS UNCONSCIONABLE THAT FORD IS UNWILLING TO ACCEPT ANY LIABILITY. *TR

I HAVE REPLACED 8 WHEEL BEARINGS ON THIS AUTO. 4-21-12 I WAS ON THE HWY TO THE NEAREST BIG CITY TOWING A BORROWED UTILITY TRAILER, WHICH IS 90 MILES FROM MY HOME, AND I AM SO FORTUNATE THAT I DID NOT LOOSE MY WHEEL. AT THE TIME, I THOUGHT IT WAS MY NEW TIRES BUT WHEN I WENT TO THE DEALER OF MY TIRES HE SHOWED ME THE PLAY THAT MY BACK WHEEL HAD AND TOLD ME I WAS A VERY LUCKY GIRL THAT MY TIRE DIDN'T SNAP OFF. FAST FORWARD AND I HAVE JUST REPLACED BOTH BACK WHEEL BEARING AGAIN WITH ONLY 23,000 MILES ON THE PREVIOUS REPLACED BEARING. 14,000 ON THE ONE BEFORE THAT! FORD YOU HAVE A PROBLEM!! *TR

WHILE MERGING ONTO THE INTERSTATE THE ACCELERATOR CONTINUED TO ACCELERATE EVEN AFTER I TOOK MY FOOT OFF THE PEDAL. THE RPM'S WERE IN THE RED AND NOTHING I DID WOULD CORRECT THE PROBLEM. THE VEHICLE CONTINUED TO ACCELERATE. I HAD TO APPLY BOTH FEET TO THE BRAKE PEDAL AND PRESS AS HARD AS POSSIBLE TO SLOW THE VEHICLE DOWN. I WAS ABLE TO PULL OFF TO THE SHOULDER AND JAMMED THE TRUCK IN PARK AND THE ENGINE STOPPED. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BECAME HESITANT TO ACCELERATION. AFTER SHUTTING THE ENGINE OFF AND RESTARTING, THE CHECK ENGINE AND OD WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT SMELLED A BURNING ODOR WHILE SITTING AT A TRAFFIC STOP, AND THEN NOTICED THAT THERE WAS SMOKE AND FLAMES COMING FROM THE ENGINE WITHOUT WARNING. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURY. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC BUT THERE WAS NO DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL ). THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 130,000. *TR

TRANSMISSION SEALS FELL OFF IN THE DRIVEWAY, TRANSMISSION COMPLETELY FAILED. *TR

YESTERDAY EVENING, I GOT INTO MY 2002 FORD EXPLORER AND NOTICED THE GEAR SHIFT LEVER WAS STUCK IN PARK. I WAS UNABLE TO SHIFT INTO REVERSE IN ORDER TO BACK OUT OF THE DRIVEWAY. THIS MORNING I FIGURED I WOULD GIVE IT ANOTHER ATTEMPT AS I NEEDED TO HEAD OUT FOR WORK. AS I TRIED AGAIN, I SIMPLY APPLIED THE BREAK, GRABBED THE SHIFT LEVER AND AS I PULLED THE TOWARDS ME AND BEGAN TO PULL DOWN TO SHIFT INTO REVERSE THE LEVER COMPLETELY BROKE AND IS NOW HANGING. I DID NOT APPLY EXCESSIVE FORCE AT ANY POINT. NO MORE PRESSURE THEN I NORMALLY DO WHEN SHIFTING FROM PARK TO DRIVE TO REVERSE, ETC. I LOOKED UP THIS PARTICULAR SITUATION VIA INTERNET AND NOTICED MANY, MANY COMPLAINTS OF THE SAME EXACT DESCRIPTION. HOPEFULLY FORD WILL RECOGNIZE THIS ISSUE AND ISSUE A PART RECALL. *TR

TL- THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE PARKED HE PLACED THE GEAR IN DRIVE WHEN THE GEAR ASSEMBLY DETACHED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE GEAR ASSEMBLY WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.THE VEHICLE WAS BEING REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000. DA

AS I WAS DRIVING IN SNOW, I PUT THE CAR INTO REVERSE TO GO AROUND ANOTHER CAR. WHEN I PUT IT BACK IN DRIVE THE GEAR SHIFT HANDLE BROKE OFF IN MY HAND. I WAS STUCK IN MY CAR UNABLE TO SHIFT, IF I TURNED IT OFF I WOULD NOT HAVE BEEN ABLE TO RESTART THE CAR. I HAD TO SIT ON THE SIDE OF THE ROAD AND FIGURE OUT HOW TO GET IT BACK INTO GEAR WITH MY FOOT ON THE BRAKES. *TR

THE FORD EXPLORER SPORT HAS A REAR HATCH THAT INCLUDES A GLASS SECTION THAT HAS THE ABILITY TO BE OPENED TO LOAD ITEMS INTO THE TRUNK AREA OF THE VEHICLE. THREE SEPARATE TIMES THE REAR WINDSHIELD HAS BLOWN OUT AS IT HAS BEEN OPENED / CLOSED. THE REAR WINDSHIELD IS MADE OF TEMPERED GLASS AND WHEN IT BREAKS IT EXPLODES INTO THE PERSON OPERATING THE WINDOW. THERE HAS NOT BEEN ANY INJURIES BESIDES A FEW SMALL CUTS, BUT HAVING GLASS EXPLODE INTO A PERSON IS DANGEROUS. AFTER THE FIRST FAILURE THE GLASS WAS SIMPLY REPLACED. THE FIRST FAILURE OCCURRED AS THE REAR GLASS WAS OPENED. AFTER THE SECOND FAILURE, THE CAR WAS BROUGHT TO A FORD DEALERSHIP TO FIX THE ISSUE. THE SECOND FAILURE OCCURRED AS THE GLASS WAS CLOSED. THE THIRD FAILURE OCCURRED 12/1/2013, IT HAS YET TO BE FIXED. THIS MOST RECENT FAILURE OCCURRED AS THE GLASS WAS CLOSED. *TR

REAR SPRING BROKE ON LEFT SIDE, NOT EVEN RUSTED. CAR ONLY HAS 32000 MILES ON IT. HAVE BEEN SEEING THAT THIS IS A KNOWN ISSUE WITH THIS MODEL BUT NO RECALL WAS EVER INSTITUTED. A TRAVESTY. *TR

WAS DRIVING CAR ALONG LOCAL ROAD WHEN THE ENGINE STARTED TO MAKE NOISE AND THE CAR WOULD NOT GO OVER 5 MILES AND HOUR. MANY CARS SEVERED TO AVOID TRUCK AND WAS LUCKY THERE WAS NO ACCIDENT. TRUCK WAS TOWED TO LOCAL FACILITY AND HAD FORD TECH LOOK AT VEHICLE. THE TIMING CHAIN TENSION BROKE. TECH AND DEALERSHIPS( CALLED TWO FOR QUOTES ) SAID THIS WAS A COMMON PROBLEM. AFTER FINDING OUT THE ENGINE NEEDED TO BE PULLED FOR REPAIR I HAD TO JUNK THE VEHICLE COULD NOT AFFORD REPAIR. THIS IS CERTAINLY A SAFETY ISSUE ANY TIME A VEHICLE BREAKS WITHOUT WARNING IN THE MIDDLE OF TRAFFIC. IT IS ALSO A KNOW COMMON PROBLEM. DEALER SAYS THE DESIGN OF THE TENSION IS POORLY PRODUCED AND THEY HAD EXTENDED THE WARRANTY FOR THE REPAIR. FORD SHOULD FIX/ REPLACE THE TENSIONER ON THESE TRUCK BEFORE SOMEONE IS KILLED. *TR

I CAN NOT DRIVE WITH ALL THE ALARMS AND LOCKS AND OVERHEAD LIGHT GOING OFF AND ON THE WHOLE TIME I'M DRIVING. IT IS TORTURE, LOUD AND SCARY!!! *TR

I BOUGHT THE 2002 EXPLORER NEW FROM A FORD DEALER. AT 86,000 MILES THE TRANSMISSION PROVED TO BE DEFECTIVE AND HAD TO BE REPLACED COSTING $3,000. JUST TODAY 11/19/2013 AT 134,000 MILES THE TRANSMISSION NEEDS TO BE REPLACED AGAIN $4,200.00. I HAVE SEEN SEVERAL WEBSITES WITH HUNDREDS OF POSTING TELLING ABOUT SIMILAR PROBLEMS WITH FORD TRANSMISSIONS. HERE IS ONE SUCH SITES WEB ADDRESS: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/FORD-EXPLORER/TDMGQ44C3JTCJSR03/P26#LASTPOST FORD KNOWS ABOUT THESE PROBLEMS BUT REFUSES TO TAKE ACTION OTHER THEN PROFITING FROM CONTINUED SALES OF MORE DEFECTIVE TRANSMISSIONS AND PARTS. I BOUGHT THE EXPLORER IN GOOD FAITH FOR ABOUT $31,000.00 AND WILL HAVE PAID $7,200.00 (APPROX 23%)IN TRANSMISSION REPLACEMENTS. THE DANGER HERE IS THAT THESE FORD TRANSMISSIONS COULD AND MAY ACTUALLY HAVE ALREADY SEIZE WHILE DRIVING THUS CAUSING UNTOLD SAFETY ISSUES. PLEASE RESEARCH THIS AND CREATE A RECALL. THANK YOU. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A BURNING ODOR WAS NOTICED AS THE REAR DIFFERENTIAL SEIZED WITHIN MOMENTS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THAT THE REAR DIFFERENTIAL HAD SEIZED. THE VEHICLE WAS NOT REPAIRED. TH E MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

THE METAL BARS THAT HOLD THE SEAT TO THE FLOOR BROKE CAUSING THE SEAT TO FALL TOWARDS THE DRIVER'S SIDE DOOR WHILE I WAS DRIVING. *TR

WHEN I OPEN THE BACK GLASS WINDOW, ONE HINGE BROKE OFF. I TRY TO SET THE WINDOW, THE OTHER HINGE BROKE. I HAVE TO TIE A ROPE TO KEEP THE GLASS FROM FALLING OFF. *TR I FIND ON LINE THERE IS A RECALL FOR 2002 - 2003 FORD EXPLORER LIFTGATE GLASS HINGE AND STRUT BRACKETS, NHTSA CAMPAIGN ID NUMBER: 04V442000. WHEN I CONTACTED FORD DEALER AND FORD COMPANY, THEY SAY MY VEHICLE VIN IS NOT COVERED BY THE RECALL. IF OTHER FORD EXPOLORERS ARE COVERED, WHY MY VIN IS NOT COVERED? IS IT BECAUSE THERE ARE FEWER FORD EXPLORER SPORT BUILT, AND LESS PEOPLE COMPLAIN ABOUT THE PROBLEM? I THINK THE RECALL SHOULD EXPAND TO COVER ALL EXPLORER BUILD IN 2002 - 2003.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THE OVERDRIVE LIGHT ILLUMINATED, THE REAR PASSENGER WINDOW CANNOT BE OPENED AND THE ALARM SYSTEM ENGAGED ON ITS OWNS. THE CONTACT REPLACED THE DRIVERS DOOR ELECTRICAL SENSOR; HOWEVER, THE ELECTRICAL SYSTEM FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 180,000.

THE 2002 FORD EXPLORER HAS A DESIGN FLAW SUCH THAT THE REAR PANEL CRACKS. WHEN MOISTURE GETS IN IT CAUSES ELECTRICAL PROBLEMS. THE SIX PROBLEMS EXPERIENCES ON THIS EXPLORER ARE AS FOLLOWS: 1) FALSE "DOOR AJAR" INDICATOR 2) REAR WINDOW WIPER NO LONGER WORKED 3) DEAD BATTERY 4) BACK-UP WARNING SIGNALS NO LONGER WORK 5) REAR WINDOW CAN NO LONGER OPEN 6) BRAKE LIGHTS WON'T TURN OFF EVEN AFTER THE ENGINE IS TURNED OFF. WE HAD TO DISCONNECT THE BATTERY AND TAKE IT TO THE DEALERSHIP THE NEXT DAY. *TR

DRIVING FORWARD AT 20 MPH IN A TRAILER PARK WHEN OVERDRIVE LIGHT STARTED FLASHING AND TRANSMISSION STARTED SHIFTING HARD. WAS TOLD ITS A WELL KNOWN PROBLEM AND THOUSANDS OF 02 EXPLORERS HAD THIS ISSUE. GARAGE WANTS 3500.00 TO REPAIR THE TRANSMISSION. I CALLED FORD WHO HAD NO ANSWERS FOR ME AND WONT FIX EVEN THOUGH THEY KNOW ITS A BIG ISSUE WITH THESE. THOUSANDS OF COMPLAINTS TO DATE. ALSO CLOCK SPRING JUST FAILED AND HORN STOPPED WORKING AND AIR AIRBAG LIGHT IS FLASHING. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER'S SIDE, CAUSING THE VEHICLE TO SPIN AND THEN CRASH INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE REAR DRIVER'S SIDE PASSENGER SUSTAINED WHIP LASH AND MINOR BRUISING. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,000.

I BOUGHT A USED 2002 FORD EXPLORER IN APRIL OF THIS YEAR AT A USED CAR LOT. IT WAS A BEAUTIFUL BLUE SUV IN REMARKABLE GOOD CONDITION. I HAD IT FOUR MONTHS, AND IT CAUGHT ON FIRE WHILE AT A STOP SIGHT ON MY WAY HOME FROM A SHOPPING STRIP TWENTY MILES FROM MY HOME. IT STARTED SMOKING AND WHILE I WAS FUMBLING FOR MY PURSE TO GET MY CELL PHONE TO CALL FOR HELP, IT CAUGHT FIRE AND BYSTANDERS ON THE THOROUGHFARE PULLED ME FORCEFULLY FROM THE CAR, AND THEN CALLED THE FIRE DEPARTMENT. IT WAS A TOTAL LOSS WHEN THE ENTIRE HOOD CAUGHT FIRE AND MELTED. MY GARAGE MECHANIC, WHO HAD JUST SEEN THE CAR, TOLD ME THAT HE COULD SEE NO REASON WHY IT WOULD HAVE CAUGHT FIRE. CAN YOU HELP ME? *TR

WHILE MOVING THE SHIFT LEVER FROM PARK TO REVERSE, THE LEVER BROKE AWAY FROM THE STEERING COLUMN AND COULD NOT BE RETURNED TO PARK POSITION. THE VEHICLE WAS STUCK IN REVERSE, ENGINE RUNNING, AND BRAKE APPLIED. WITH THE BRAKE APPLIED, THE ENGINE WAS TURNED OFF, STILL IN REVERSE. THE KEY COULD NOT BE REMOVED UNTIL A SMALL WIRE CONTACT INSIDE THE STEERING COLUMN WAS SHORTED TO THE METAL IN THE COLUMN. THE VEHICLE HAD TO BE DRAGGED ONTO A TOW VEHICLE AND TAKEN TO AIKINS FORD IN WINDER, GEORGIA. I WAS TOLD THE ENTIRE STEERING COLUMN HAD TO BE REPLACED AND THE PART PLUS LABOR WOULD BE APPROXIMATELY $1500. AIKINS ORDERED THE PART AND IS STILL WAITING AFTER DISCOVERING THAT THERE WERE 221 STEERING COLUMNS ON BACK ORDER WITH THE AFTER MARKET MANUFACTURER LICENSED TO PROVIDE THE PART. THE DESIGN OF THE SHIFT LEVER INCLUDED A "POT" METAL DISK HOUSING THAT REQUIRES THE SPRING BEHIND IT TO BE ACTUATE BY PULLING THE LEVER FORWARD TO CHANGE THE GEAR STATUS. THE HOUSING SNAPPED IN HALF, LEAVING THE LEVER DANGLING BY A SMALL WIRE. ONLY THE FACT THAT THE VEHICLE WAS NOT MOVING AVERTED CLEAR AND PRESENT DANGER OF AN ACCIDENT. I HAVE REQUESTED THAT THE STEERING COLUMN PART BE RETURNED TO ME AND HAVE VERY GOOD PHOTOS OF THE VEHICLE AND THE ACTUAL SEPARATION AT THE BREAK IN THE COLUMN. I WILL FURNISH EITHER TO YOUR DEPARTMENT IF AND WHEN I GET MY EXPLORER BACK. NOW 56 DAYS AND STILL WAITING. I BELIEVE THAT IT WAS DESIGN FLAW TO ALLOW A PART THAT REQUIRES UNIFORM STRENGTH TO BE A MOLDED PIECE OF "POT" METAL AND SOMEONE MAY GET HURT, IF NOT ALREADY IN THE 221 INCIDENTS THAT FORD IS AWARE OF. *TR

HEARD A KNOCKING NOISE WENT TO MECHANIC. WAS TOLD I BLEW A TWO HOLES THROUGH TIMING CHAIN COVER. WENT ONLINE FOUND THAT IT IS A RECURRING PROBLEM FOR THAT YEAR OF FORD. VERY UPSET THERE IS NO RECALL. WAS TOLD IT WOULD COST AT LEAST 2000 TO FIX. FORD NEEDS TO DO SOMETHING ABOUT THIS. I WANT TO GO TO MEDIA TO LET EVERYONE THAT HAS THIS PROBLEM KNOW THAT FORD KNOWS ABOUT IT AND WILL NOT DO ANYTHING. APPARENTLY EVERYONE HAS TO PAY OUT THE [XXX] TO HAVE THIS FIXED. I'M NOT ONE OF THEM. I WANT MY CAR FIXED!!!!!!!!!!!!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE TRANSMISSION SLIPS BETWEEN FIRST AND SECOND GEAR, THE CHECK ENGINE LIGHT COMES ON. THE CODE READS BAD SERVO WHEN READ BY THE NH INSPECTION STATION. INVESTIGATION ON INTERNET AND THROUGH DEALER INQUIRIES STATES THIS IS A VERY COMMON PROBLEM WITH EXPLORER AUTOMATIC TRANSMISSIONS IN THIS MANUFACTURING TIME PERIOD , EVERYTHING AND EVERYONE STATES THERE SHOULD BE A RECALL. THIS IS A VERY WELL KNOWN PROBLEM BY FORD FOR THE 2002-2004 EXPLORER TRANSMISSIONS. *TR

THE LIFTGATE HINGE FRACTURED ALLOWING THE GLASS TO FALL NEARLY BREAKING MY HAND. THIS HINGE WAS RECALLED BY NHTSA CAMPAIGN ID NUMBER 04V442000 / FORD RECALL NO. 04S20. IN CONTACTING CUSTOMER SERVICE TONIGHT ON A FORD TRANSMISSION ISSUE, I DISCOVERED THE PREVIOUS HINGE RECALL AND THEY INDICATED THAT HINGE HAD BEEN REPLACE ONCE IN 2004 AND IT WAS MY BAD LUCK THAT IT FAILED A SECOND TIME. THEY WOULD MAKE NO RESTITUTION FOR THE FAILED PART. IT IS UNCONSCIONABLE THAT THEY WOULD HAVE THE SAME ISSUE AS A PREVIOUS RECALL AND NOT CORRECT THE ISSUE AGAIN. IT IS CLEARLY A SERIOUS SAFETY HAZARD THEY SHOULD ADDRESS, REIMBURSE ME FOR THE PART I PURCHASED THROUGH FORD AND REPLACE THE OTHER HINGE BEFORE IT ALSO FAILS AND HURTS SOMEONE. *TR

APPROXIMATELY 30% OF THE TIME, THE COAST BUTTON ON THE CRUISE CONTROL WILL ACTUALLY FUNCTION AS THE ACCELERATE BUTTON. THIS CAN BE DISTURBING IF YOU HIT COAST TO INCREASE DISTANCE BETWEEN YOU AND ANOTHER VEHICLE. WHEN THIS DOES OCCUR, I AM ABLE TO HIT THE BRAKE PEDAL AND DEACTIVATE THE CRUISE CONTROL. *JS

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE BURST INTO FLAMES AND THE CONTACT CRASHED INTO AN EMBANKMENT. THE CONTACT SUFFERED INJURIES TO THE BACK. THE VEHICLE WAS DESTROYED DURING THE CRASH. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT STATED THAT THE FIRE HAD STARTED FROM THE ENGINE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.

WHILE UNLOADING ITEMS FROM BACK I HAD THE HALF GLASS OPEN, AS I WALKED AWAY THE BACK GLASS JUST SLAMMED DOWN AND SHATTERED EVERYWHERE. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 4 MPH, THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT THE VEHICLE BEING INVOLVED IN A CRASH. A POLICE REPORT WAS FILED OF THE INCIDENT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE ENGINE INTAKE MANIFOLD FAILED DUE TO DEFECTIVE PLASTIC THAT FRACTURED AND CAUSED FLUID TO LEAK. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THE INTAKE MANIFOLD WAS REPLACED WITH A STEEL MANIFOLD. IN ADDITION, THE SPARK PLUGS RUBBER AND GASKET WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 180,000. UPDATED 10/17/13*CN THE CONSUMER STATED WHEN HE RETURNED TO THE DEALER, HE LEARNED WHEN THE FIVE SPARK PLUGS WERE FLOODED THEY RUINED TWO COILS THAT SENT ELECTRICITY TO THE SPARK PLUGS. UPDATED THE CONSUMER BELIEVED FORD HID THE PLASTIC INTAKE MANIFOLD PROBLEM, RE-ENGINEERED THE PART TO INCLUDE 1/3 METAL AND THEN EQUIPPED ALL SUBSEQUENT MODELS WITH 1/3 METAL AS STANDARD EQUIPMENT IN AN EFFORT TO AVOID RESPONSIBILITY FOR THEIR DEFECTIVE DESIGN. UPDATED 04/17/14

AUGUST 27,2012. HUABAND DRIVING HOWM FROM WORK. GOING DOWN HILL TO TRAFFIC LIGHT. CAR SUDDENLY, WITH NO WARNING, STALLS OUT COMPLETELY. LOSS OF POWER STEERING, POWER BRAKES.ETC. A/S CONTUINUED TO WORK. ENGINE LIGH CAME ON. WRESTLED CAR TO VERGE OF ROAD. TURNED CAR OFF AND IT RESTARTED ON FORST TRY. STATED THAT THE FOLLOWING DAY AS HE ATTEMPTED TO PULL AWAY FROM STOP SIGN, CAR WOULD NOT INITALLY TAKE GAS BUT THEN SUDDENLY ACCELERATED ( " I PEELED RUBBER!") RECALLED THAT THATSAME INCIDENT HAD HAD HAPPENED APPROX. 2 WEEKS BEFORE AT A DIFFEENT STOP. CAR TAKEN TO REPAIR SHOP, SOMPUTER SHOWS NO ISSUES. BELIEVE CAR UNSAFE TO DRIVE IF AFFECTED WITH SUDDEN, UNEXPLAINED STALLING WITH NO APPARENT CAUSE. BOUGHT CAR AS "CERTIFIED, PRE-OWNED" USED CAR FROM FORD DEALERSHIP IN DEC. 2012. THEY HAVE NO ANSWER, NO SUGGESTIONS AS TO PROBLEM CAUSE. INTERNET SEARCH SHOWS MULTIPLE COMPLAINTS FOR THIS SAME PROBLEM WITH THE FORD EXPLORER.

HAD A FEW SLIPS PRIOR BUT NOTHING MAJOR.. AND NOW WONT MOVE IN DRIVE!!!! *TR

THE HINGES ON THE BACK HATCH ARE BREAKING. I HAVE CONTACTED FORD ON SEVERAL OCCASIONS AND THEY STATE THIS WAS ALREADY FIXED ONCE UNDER RECALL. THEREFORE, I WILL HAVE TO PAY TO HAVE IT FIXED AGAIN. IF THE SAFETY RECALL WAS COMPLETED PROPERLY, I DO NOT THINK IT SHOULD BE FAILING AGAIN; THEREFORE, I BELIEVE THEY DID NOT FIX IT PROPERLY THE FIRST TIME AND SINCE IT WAS A RECALL, I FEEL THEY SHOULD HAVE TO FIX IT AGAIN. THIS WILL BE A SERIOUS ISSUE IF THE WINDOW COMPLETELY BREAKS OFF. PLEASE ADVISE. *TR

CAR LEAKING UNKNOWN FLUIDS .. THERE ARE OUTSTANDING RECALLS ON MY VEHICLE. RECALL ID 09509. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE TEMPERATURE GAUGE FLUCTUATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE OVER-DRIVE WARNING LIGHT ILLUMINATED AS A MESSAGE APPEARED STATING TO CHECK THE TRANSMISSION. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE TRANSMISSION HAD DEFECTIVE RINGS AND BUSHINGS. THE DEALER ALSO STATED THAT THE TRANSMISSION SOLENOID BLOCK WAS LEAKING. THE CONTACT DID NOT HAVE ANY REPAIRS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 233,577.

IT HAS BECOME INCREASING MORE DIFFICULT TO FUEL THE VEHICLE. THE PUMP CLICKS AS IF THE TANK IS FULL AS SOON AS THE FUELING BEGINS AND TAKE A LONG TIME TO FILL THE TANK AS YOU HAVE TO CONTINUALLY PUSH THE TRIGGER ON THE GAS PUMP BECAUSE IT KEEPS SHUTTING AS IF THE TANK IS FULL. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION WAS REBUILT. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 146,000.

AT APPROXIMATELY 12:30 PM, A BRIEF RAIN SHOWER BEGAN AND THE WINDSHIELD WIPERS FAILED TO OPERATE. AFTER REPLACEMENT OF THE WIPER MOTOR, AND SIGNIFICANT TROUBLESHOOTING, IT IS LIKELY THAT THE GEM MODULE IS DEFECTIVE. THERE HAD BEEN SEVERAL DAYS OF LIGHT, MODERATE, AND HEAVY RAIN PRECEDING THIS ISSUE, DURING WHICH THE AUTOMOBILE WAS NOT DRIVEN. AFTER THIS INCIDENT, THE DOOR-AJAR LIGHT STAYS ON, THE AUTOMATIC DOOR LOCKS DO NOT WORK, AND THERE ARE OTHER ELECTRICAL ISSUES. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TRANSMISSION REFUSED TO SHIFT GEARS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE BUT THE TRANSMISSION NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE PANEL UNDER THE HATCH FRACTURED AND ALLOWED WATER TO PENETRATE THE VEHICLE. THE WATER THEN MADE CONTACT WITH THE ELECTRICAL COMPONENTS. THE VEHICLE WAS TAKEN TO A PRIVATE DEALER WHERE IT WAS FOUND THAT THE PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

WHILE DRIVING MY 2002 FORD SPORT TRAC AT ABOUT 40 MPH,ENGINE SHUT OFF WITHOUT ANY WARNING,JUST A SHAKING FEELING,THEN COMPLETELY SHUT OFF,WHILE IN MOTION. VERY DANGEROUS SITUATION! NO CHECK ENGINE LIGHT CAME ON AND NO CODES WERE PRESENT. I WAS ABLE TO GET OUT OF TRAFFIC AND AVOID BEING HIT. HAD TO CRANK FOR ABOUT HALF A MINUTE AND IT RESTARTED. HAVE DRIVEN ON A DAILY BASIS ABOUT 200 MILES SINCE AND PROBLEM HAS NOT RECURRED AS OF YET.VEHICLE IS WELL MAINTAINED AND UP TO DATE ON FILTERS,ETC... *TR

DOOR HANDLE ISSUE. REAR DOORS CANNOT BE OPENED FROM THE INSIDE. *TR

SEVERE DETERIORATION OF THE BODY MOUNT BUSHINGS TO THE POINT WHERE THEY CRUMBLE WHEN TOUCHED. INFERIOR MATERIAL. *TR

MY VEHICLE WAS PARKED IN A DRIVEWAY. I STARTED THE VEHICLE, DEPRESSED THE BRAKE, AND ATTEMPTED TO PUT THE GEARSHIFT LEVER INTO REVERSE. THE GEARSHIFT LEVER WOULD NOT MOVE. AGAIN, I DEPRESSED THE BRAKE AND ATTEMPTED TO MOVE THE GEARSHIFT LEVER INTO REVERSE. THE LEVER BROKE OFF AT THE JOINT WHERE IT COMES OUT OF THE STEERING COLUMN. I HAD TO HIRE A TOW TRUCK. THE DRIVER HAD TO DISENGAGE THE TRANSMISSION TO LOAD IT ONTO THE BED OF THE TOW TRUCK. THIS HAS BEEN A MASSIVE INCONVENIENCE BOTH FINANCIALLY AND STRATEGICALLY. I EXPECTED THIS ISSUE TO BE IN THE RECALL MODE AS THERE ARE MANY INCIDENTS NOTED ON THIS SITE. I FEEL THE FORD MOTOR COMPANY SHOULD BE HELD LIABLE FOR ALL MY COSTS AS THIS IS OBVIOUSLY A FLAWED METAL JOINT THAT SHOULD NOT FAIL WITH NORMAL USE. WE RESIDE IN A MOUNTAINOUS STATE AND USE THE GEARSHIFT LEVER TO DOWN SHIFT ON THE SAME ROADS. THIS OCCURRENCE WOULD HAVE BEEN DISASTER ON FLOYD HILL OUTSIDE OF DENVER. I GUESS I WAS LUCKY! *TR

LETTER FROM CONGRESSMAN SHIMKUS ON BEHALF OF CONSTITUENT RE WIRING HARNESS FIRE ON HER RECALLED FORD VEHICLE *TGW THE CONSUMER STATED WHEN SHE CALLED THE DEALER TO INQUIRE ABOUT A RECALL, SHE WAS INFORMED THERE WAS A RECALL. HOWEVER, THE VEHICLE HAD ALREADY BEEN REPAIRED IN ANOTHER STATE IN DECEMBER 2010. THE CONSUMER STATED THE VEHICLE HAS BEEN NO FURTHER THAN WEST THAN MISSOURI. THE CONSUMER REFERENCED RECALL # 09V399000.

THEY WERE ROTTEN AND FALLING APART, I WAS LOOKING ONLINE AND EVERYBODY HAD THE SAME PROBLEM. THAT SHOULD BE A MANUFACTURED RECALL. IT'S A SAFETY HAZARD. *TR

THE DREADED GEARSHIFT IN HAND SO WELL KNOWN BY FORD AND ANYONE WITH THIS MODEL,AND FORD WANTS BIG MONEY FROM THE CONSUMER,FOR A TERRIBLY ENGINEERED PART. HAVE YOU DRIVEN A FORD LATELY? *TR

I HAD JUST PULLED IN TO MY CUSTOMERS LOT AND WENT TO PUT THE CAR IN PARK, AS I DID THE GEAR SHIFT LEVER BROKE OFF IN THE STEERING COLUMN AND WAS JUST DANGLING. I PUT THE PARKING BRAKE ON AS THE SUV WAS ROLLING, I COULD NOT GET THE KEYS OUT. I HAD TO HAVE IT TOWED TO INTERSTATE FORD IN DAYTON. OH. *TR

CAR RECK

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE, THE GEAR SHIFTER FRACTURED. THE VEHICLE WAS NOT THE TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 167,000. *TR

THE INTERIOR LIGHTS OCCASIONALLY FLICKER WHEN ALL DOORS ARE SHUT SECURELY. ALSO THE DOOR AJAR LIGHT WILL FLICKER AT TIMES AS WELL. THE ALARM GOES OFF FOR NO REASON AND USUALLY IT IS IN THE MIDDLE OF THE NIGHT AND I AM PRETTY SURE IT IS RELATED TO THE DOOR AJAR MALFUNCTION. THERE IS NO WAY TO DISABLE THE FACTORY ALARM SO I HAVE HAD TO LEAVE MY CAR UNLOCKED AT NIGHT JUST TO KEEP IT FROM GOING OFF AND WAKING UP THE NEIGHBORS. ALSO WE HAVE A CRACK ON THE LIFT GATE JUST BELOW THE REAR WINDOW. YOU CAN SEE THIS IS A COMMON ISSUE BY LOOKING AT OTHER EXPLORERS AROUND TOWN. I HAVE REALLY ENJOYED THE EXPLORER UP UNTIL NOW BUT IT DOES BOTHER ME THAT THESE TWO ISSUES ARE VERY COMMON YET FORD WON'T ISSUE A RECALL TO FIX THESE ISSUES. *TR

LIFT GATE WINDOW HINGE BROKE SCRATCHING THE PAINT AND HURTING MY HAND CATCHING IT SO IT WOULD NOT BREAK THE OTHER HINGE. CALLED FORD THE FIRST TIME THIS HAPPEN AND THEY SAY ITS NOT PART OF THE RECALL WHICH I CANT FIGURE OUT SINCE THIS IS THE THIRD TIME THIS HAS HAPPEN TO ME SINCE I'M THE OWNER OF MY 02 EXPLORER SPORT AND FOUND OUT THIS HAPPEN TO THE ORIGINAL OWNER ONCE.SOMETHING HAS TO BE DONE! I RESEARCH THIS ON LINE AND SEE MANY OTHER EXPLORER OWNERS WITH THE SAME PROBLEMS AND THE SAME STORY COME ON LETS DO SOMETHING ABOUT THIS!!!! *TR

WHILE DRIVING HOME FROM WORK, ATTEMPTED TO PASS A SLOWER MOVING CAR. AS I DID SO THE GAS PEDAL STUCK TO THE FLOOR. CAUSING ME TO BRAKE TO SLOW VEHICLE..FINALLY ABLE TO FREE GAS PEDAL BY LIFTING IT UP WITH MY FOOT...MAJOR SAFETY ISSUE..FORD SAID NO RECALL. *TR

BEARING KEEP HAVE TO BE REPLACED, AN THE REAR COIL SPRING IS CRACKED AN THE TIRE CAME OFF WHILE DRIVING MY TRUCK, HAVE REPLACED THE WHEEL BEARING 3 TIMES ALREADY. AN I HAVE REPLACE THE TRANSMISSION 2 TIMES. *TR

I HAVE ONLY OWNED MY 2002 FORD EXPLORER FOR A LITTLE OVER A YEAR AND I HAVE HAD TO REPLACE THE REAR WHEEL BEARINGS 3 TIMES. JUST TODAY I HAVE NOTICED THAT THE LEFT REAR WHEEL BEARING IS GOING AGAIN AND I JUST REPLACED BOTH REAR WHEEL BEARINGS A MONTH AGO. THIS IS VERY EXPENSIVE AND I'M AM VERY DISAPPOINTED IN THE QUALITY. *TR

WE WERE DRIVING DOWN THE HIGHWAY AND WE HEARD A CLUNK AND SO WE PULLED OVER RIGHT AWAY AND LOOKED AND THOUGHT IT LOOKED LIKE THE REAR PASSENGER SIDE WAS SAGGING BUT WASN'T SURE, WE DROVE HOME AND THEN REALIZED IT WAS DEF SAGGING. I TOOK IT TO THE CAR LOT I BOUGHT IT AT AND THEIR GOING TO CHECK IT ALL OUT TO SEE WHAT'S GOING ON.. JUST BE LOOKING AT IT THE CAR LOT MECHANIC SAID LOOKS LIKE SUSPENSION ISSUE AS IF SOMETHING BROKE. ALSO THE CHECK ENGINE LIGHT CAME ON AND WE HAD IT CHECKED OUT A FEW TIMES AND IT APPEARS TO HAVE O2 SENSOR ISSUES LOCATED ON THE EXHAUST WHICH SEEMS TO BE A ISSUES WITH ALOT OF FORD EXPLORERS WHICH MAKES GAS MILEAGE TERRIBLE AND VEHICLE STALLS OUT AND DIES, NOT TO MENTION THE PIECE OF PLASTIC UNDER THE REAR HATCH WINDOW THAT ALWAYS BREAKS. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE DEALER STATED THAT THE REAR COIL SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 118,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE, THERE WAS AN EXPLOSION UNDER THE HOOD. THE AIR BAGS DEPLOYED AND THE ENGINE CAUGHT FIRE. THE FIRE DEPARTMENT WAS PRESENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE GEARS SLIPPING WHERE THE TRANSMISSION WAS REBUILT BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT AND TWO PASSENGERS SUFFERED INJURIES BUT THEY WERE UNKNOWN. THE VEHICLE FAILURE AND CURRENT MILEAGE WAS 291,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE LIFT GATE WINDOW WAS SHATTERED ON THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS THEY ADVISED HIM THAT THE HINGES FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 140,738. THE CURRENT MILEAGE WAS APPROXIMATELY 149,229. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A RATTLING NOISE HEARD FROM THE ENGINE AS SOON AS THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE TIMING CHAIN PLASTIC TENSIONER WAS FRACTURED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE AT AN INDEPENDENT MECHANIC FOR UNRELATED REPAIRS HE WAS INFORMED THAT BOTH FUEL TANK STRAPS WERE CORRODED AND HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,550.

LIKE MANY OTHER FRUSTRATED FORD OWNERS, I HAVE HAD TRANSMISSION PROBLEMS WITH MY EXPLORER. ITS REALLY FRUSTRATING WHEN YOU TAKE IT TO THE REPAIR SHOP AND THEY DON'T EVEN NEED TO SEE IT TO KNOW THE TRANSMISSION NEEDS TO BE REBUILT, DUE TO THE TRACK RECORD OF THE FAULTY PARTS FORD HAS USED. ITS REALLY SAD WHEN THEY KNOW THE TRANSMISSION WHERE NOT GOOD AND CONTINUED TO INSTALL THEM FOR MORE YEARS. I HOPE SOONER OR LATER THEY OWN UP TO THEIR FAULTS AND DO THE RIGHT THING AND RECALL THE FAULTY TRANSMISSIONS. WE SPENT GOOD MONEY FOR A QUALITY AMERICAN MADE CAR AND DID NOT EXPECT TO HAVE TO INVEST ALMOST $3,000 IN A NEW TRANSMISSION THE NEXT YEAR. FORD WILL LOSE A LOT OF LOYAL CUSTOMERS OVER THIS AND NEEDS TO ADDRESS THIS PROBLEM. *TR

REAR PANEL BELOW WINDOW CRACKED FROM COLD WHILE SITTING IN DRIVEWAY. *TR

THE BACK DOOR IS CRACKED BETWEEN THE WINDOWS THE THE LATCH. THIS MORNING THE LATCH STOPPED WORKING AND I CAN'T KEEP THE REAR LATCH CLOSED. *TR

WE OPENED THE REAR WINDOW TO GET SOMETHING OUT OF THE TRUNK, LIFTED THE WINDOW AND THE WINDOW EXPLODED AND CRASHED ON MY HUSBAND'S HEAD. IT SEEMS AS IF THE HYDROLICS FAILED ON EACH SIDE OF THE REAR WINDOW. GLASS JUST SHATTERED AND WAS EVERYWHERE. MY HUSBAND'S HANDS WERE CUT AND HIS HEAD WAS BANGED UP. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, THE VEHICLE MADE A LOUD POPPING NOISE AND THE VEHICLE SHOOK. THE ALSO CONTACT STATED THAT THE CHECK ENGINE LIGHT, OVER DRIVE, AND MESSAGE CENTERS LIGHTS ILLUMINATED. THE CONTACT STATED THE VEHICLE HAD NOT BEEN TO THE DEALER OR A MECHANIC. THE FAILURE AND CURRENT MILEAGES WERE 126,000.

BOUGHT A USED 2002 EXPLORER WITH 116,000 MILES ON IT, WENT THROUGH ALL THE WARE ITEMS AND REPLACED WITH NEW. I DROVE THIS VEHICLE TO WORK FOR A WHILE, ENOUGH TO GET THE MILEAGE TO 140,010 MILES THEN SUDDENLY STARTED TO SLIP INTO 3RD OR MISS ALL TOGETHER 3RD GEAR. 1ST TO 2ND WORKS FINE, 2ND TO 3RD IS GONE (ENGINE RAVES LIKE IT WENT INTO NEUTRAL) WHEN YOU LET OFF THE ACCELERATOR IT GOES INTO 4TH GEAR ON WILL PULL AGAIN, O/D WORKS ALSO. DANGEROUS FOR ANYONE IN VEHICLE, THIS IS A VERY SERIOUS SAFETY CONCERN, IF SOMEONE WAS TO HAVE TO GET INTO TRAFFIC AND THIS VEHICLE WAS TO THIS THEY COULD VERY EASILY BE RUN OVER BY A VEHICLE THEY ARE TRYING TO STAY AHEAD OF OR HAD PULLED OUT IN FRONT OF. FORD HAS KNOWN ABOUT THIS PROBLEM FOR YEARS NOW AND IS DOING NOTHING TO MAKE IT GO AWAY ARE REMEDY THE POORLY DESIGNED TRANSMISSION AND IT JUST TICKS ME OFF THAT THE FEDERAL HIGHWAY SAFETY PEOPLE DON'T MAKE FORD DO A RECALL TO FIX THE AFFECTED VEHICLES BEFORE SOMEONE GETS KILLED. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN EXTENDED CRACK ON THE LIFTGATE EXTERIOR PANEL. THE DEFECT BECAME PROGRESSIVELY WORSE OVER A PERIOD OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.

PULLED INTO PARK, WENT TO SHIFT VEHICLE INTO PARK (WAS FULLY STOPPED) AND GEAR SHIFTER BROKE OFF. I DID NOT APPLY ANY FORCE, JUST THE NORMAL TYPICAL ACTION OF SHIFTING THE GEAR. GOOD THING IT WAS IN NEUTRAL WHEN IT SNAPPED. TOOK RUBBER SEAL OFF OF THE GEAR LEVER ARM AND THE PART WHICH THE LEVER ARM WAS ATTACHED HAD TOTALLY BROKEN OFF. THE METAL WAS NOT STRIPPED OR TWISTED BUT BROKEN. PART #905-104: COLUMN SHIFT REPAIR. *TR

TRANSMISSION TOOK A CRAP, IT SEEMS TO BE A KNOW PROBLEM WITH THE 2002 & 2003 EXPLORERS. GUESS WE SHOULD HAVE LOOKED INTO THE EXPLORER BETTER. *TR

MY FORD EXPLORER HAS HAD SO MANY RIDICULOUS PROBLEMS. THIS ONE IS EXTREMELY INCONVENIENT. THE CAR HAS TROUBLE SHIFTING GEARS, IT SPINS FROM 1ST TO 2ND GEAR AND THEN I HAVE TO LET GO OF THE ACCELERATOR FOR IT TO SHIFT AGAIN, IT SKIPS 3RD GEAR ALTOGETHER AND JERKS INTO FOURTH AFTER PRESSING AND DEPRESSING THE ACCELERATOR A SERIES OF TIMES. ONCE IT'S IN 4TH GEAR, IT DOESN'T GO PAST 50 MPH. MY MECHANIC SAYS HIS MONITOR DETECTED A FAULTY SOLENDER AND THE ENTIRE PACK HAS TO BE REPLACED, BUT THAT MAY NOT BE THE ONLY PROBLEM. IF THAT DOESN'T DO THE TRICK (EVEN THOUGH IT NEEDS TO BE REPLACED REGARDLESS) HE WILL HAVE TO OPEN THE TRANSMISSION AND POSSIBLY REBUILD OR REPLACE SOME OF THE PARTS. I HAVE ENCOUNTERED HUNDREDS OF OTHER 2002 FORD EXPLORER OWNERS WITH THE SAME PROBLEM. ASIDE FROM THIS, I HAVE A LIST OF OTHER DANGEROUS ISSUES THAT THIS CAR HAS HAD AND THAT HAS ENDANGERED MY FAMILY'S AND MY LIFE NUMEROUS TIMES: - GEAR SHIFT BREAKING OFF THE STEERING COLUMN AS I SHIFTED FROM REVERSE TO DRIVE IN THE MIDDLE OF A BUSY INTERSECTION. - IGNITION CYLINDER/SWITCH BREAKING - POSSIBLE SPONTANEOUS EXPLOSION RECALL RELATED TO THE CRUISE CONTROL - REAR LATCH BREAKING AND INABILITY TO USE THE REAR LATCH. - ELECTRICAL SYSTEM FAILURE - DOORS NOT CLOSING PROPERLY & DRAINING THE BATTERY - FAULTY ALARM SYSTEM - FAULTY TEMPERATURE GAUGE AND RADIATOR - FORD NOT ALLOWING CUSTOMERS TO BUY JUST THE PARTS NEEDED FOR REPLACEMENT AND REPAIR AND FORCING THEIR CUSTOMERS TO PURCHASE ENTIRE PACKAGES ONLY IN ORDER TO GET THE NECESSARY PARTS AT EXTREMELY HIGH PRICES. FORD SHOULD BE INCRIMINATED FOR SELLING THESE VEHICLES KNOWING FULL WELL THAT THEY ARE FLOODED WITH LIFE THREATENING ISSUES TO THEIR CUSTOMERS. *TR

PULLING IN DRIVEWAY STOPPED THE VEHICLE GOING TO PUT IT IN PARK SHIFT LEVER BROKE OFF INSIDE OF STEERING COLUMN WENT ON INTERNET FOUND 146 COMPLAINTS AS THE SAME THING HAPPENED TO THEM ON FORD EXPLORER CARCOMPLAINTS.COM. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE WAS FORCED OFF THE ROAD BY ANOTHER VEHICLE, CAUSING THE DRIVER TO LOSE CONTROL AND THE VEHICLE TO ROLL OVER SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS A PASSENGER IN THE VEHICLE AND SUSTAINED INJURIES TO THE HEAD, ANKLE AND RIBS. IN ADDITION, THE CONTACT SUSTAINED SEVERAL LACERATIONS AND BRUISES. THE DRIVER OF THE VEHICLE WAS KILLED AND THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED BY A MECHANIC OR AN AUTHORIZED DEALER FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 38,089.

WHEN TRYING TO SHIFT CAR FROM DRIVE INTO PARK, THE GEAR SHIFT LEVER BROKE OFF INSIDE THE STEERING COLUMN AND FELL OF IN MY HAND. THE CAR WAS STILL IN DRIVE AND I TURNED OFF THE IGNITION. THE KEY COULD NOT BE REMOVED AND THE CAR WAS TOWED TO THE DEALERSHIP. TO REPAIR THIS LINKAGE PART, THE ENTIRE STEERING COLUMN HAD TO BE REPLACED, AT A COST OF OVER $1800. I CALLED FORD TO REPORT THE INCIDENT AND WAS TOLD THAT THEY HAVE NO RECORD OF SOMETHING LIKE THIS EVER HAPPENING BEFORE. THEY SAID THEY WOULD ADD THE INCIDENT TO THEIR DATABASE. I TOLD THEM THAT I FELT THIS WAS A SERIOUS SAFETY ISSUE AND THAT THIS NEEDS TO BE REFERRED TO ENGINEERING OR QUALITY ASSURANCE FOR INVESTIGATION BEFORE SOMEONE GETS INJURED OR KILLED. I GOT THE IMPRESSION THAT FORD WAS NOT GOING TO DO ANYTHING WITH THIS INFORMATION. *TR

CRUISE CONTROL ELECTRICAL DISENGAGE SWITCH FAILED. CRUISE CONTROL COULD ONLY BE DISENGAGED BY STEPPING ON THE BRAKE VERY HARD OR BY MANUALLY TURNING OFF THE CRUISE CONTROL ON/OFF SWITCH. *TR

I WAS DRIVING MY 2002 FORD EXPLORER ABOUT 25MPH WHEN I FELT THE REAR END DROP DOWN. PULLED OVER TO THE SIDE OF THE ROAD AND ALL 5 STUDS HAD SHEARED OFF. THE SECOND TIME IT HAPPENED I WAS ONLY BACKING OUT OF MY DRIVEWAY WHEN I PUT IT INTO DRIVE & STARTED TO ACCELERATE THE OPPOSITE SIDE STUDS SHEARED OFF. THIS TIME ONLY 4 STUDS BROKE SO I LIMPED THE TRUCK BACK ONTO MY DRIVEWAY. THE THIRD TIME THIS HAPPENED I WAS DRIVING ABOUT 15MPH GOING AROUND A TURN & 4 STUDS BROKE OFF AGAIN. IF I WAS GOING ANY FASTER THE TRUCK COULD HAVE FLIPPED OVER. *TR

MULTIPLE ISSUES WITH THE TRANSMISSION. FROM PARK, WHEN SHIFTED INTO REVERSE THERE IS A SURGE THAT OVERCOMES THE BRAKES AND CAUSES THE VEHICLE TO MOVE ROUGHLY 4-5 FEET. ALSO, THE TRANSMISSIONS SHIFTS SO HARD THAT IT SHAKES THE ENTIRE VEHICLE. WHEN SHIFTING THROUGH THE GEARS THE TRANSMISSIONS STALLS THEN SHIFTS SO HARD IT OVERCOMES THE STEERING WHEEL AND SOMETIMES CAUSES A CHANGE OF DIRECTION. WHEN TRAVELING AT HIGHWAY SPEEDS 50MPH + IN OVERDRIVE THE TRANSMISSION WILL SURGE THE VEHICLE VIOLENTLY AS IT ATTEMPTS TO STAY IN GEAR. AFTER REGULARLY SCHEDULED SERVICE OF THE TRANSMISSION AND MULTIPLE DISCUSSIONS WITH THE FORD DEALERSHIP THEY HAVE NOT OFFERED A SOLUTION OTHER THAN SPEND THOUSANDS OF DOLLARS ON ANOTHER TRANSMISSION THAT MAY CAUSE THE SAME RESULT. THIS IS AN UNSAFE VEHICLE AND NEEDS TO BE REMEDIED BEFORE AN ACCIDENT OR DEATH OCCURS. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER'S SIDE AND FRONT PASSENGER SIDE DOORS WOULD SWING OPEN SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS LATER CONTACTED AND ADVISED HER TO SCHEDULE AN APPOINTMENT WITH THE DEALER FOR INSPECTION AND POSSIBLE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. THE CURRENT MILEAGE WAS APPROXIMATELY 105,500.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER WITH COOPER DISCOVERY HTP TIRES, SIZE: 235 70 R16 (N/A). THE CONTACT WAS TRAVELING 65 MPH WHEN THE FRONT AND REAR DRIVER'S SIDE TIRES BLEW OUT, CAUSING THE STEERING WHEEL TO SHAKE AND THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A SIDE RAIL AND WAS TRANSPORTED TO THE HOSPITAL FOR TREATMENT OF SEVERE WHIPLASH INJURIES. THE VEHICLE WAS DESTROYED AND WAS NOT INSPECTED FOR THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THE FUEL GAUGE DROPPED TO EMPTY WHILE ON A TRIP LEFT US ALL STRANDED IN COLD! *TR

FAILURE OF REAR WHEEL BEARINGS ON BOTH SIDES. TIME BETWEEN ONSET OF NOISE AND NEAR CATASTROPHIC FAILURE WAS APPROXIMATELY 300 MILES. FEARING A HIGH PROBABILITY THAT THE FRONT WHEEL BEARINGS MIGHT FAIL WITHOUT WARNING AND POSSIBLY CAUSE A SERIOUS ACCIDENT AND INJURIES, THE ONLY OPTION WAS TO INCUR THE HIGH COST TO REPLACE ALL FOUR WHEEL BEARINGS AND RELATED PARTS. THIS IS A COMMON PROBLEM WITH FORD EXPLORERS ACROSS A WIDE RANGE OF MODEL YEARS AND IS CLEARLY A MANUFACTURING DESIGN DEFECT. NHTSA HAS BEEN MADE AWARE OF THIS ISSUE VIA A SUFFICIENT NUMBER OF COMPLAINTS FROM OWNERS AND MUST COMPEL FORD MOTOR COMPANY TO ISSUE A RECALL OF ALL FORD EXPLORERS BEGINNING WITH MODEL YEAR 2002 OR EARLIER. THE RECALL RIGHTFULLY MUST INCLUDE FULL REIMBURSEMENT FOR REASONABLE AND CUSTOMARY REPAIR COSTS INCURRED BY OWNERS AFTER WARRANTY EXPIRATION. *TR

WHILE PULLING OUT FROM A STOP SIGN THE TRANSMISSION WAS SLIPPING CAUSING THE EXPLORER TO BARELY PULL OUT INTO A BUSY INTERSECTION IN THE PATH OF ONCOMING TRAFFIC WHICH HAD TO STOP TO AVOID HITTING ME. THIS WAS NOT THE ONLY TIME THIS HAS HAPPENED, AND IT HAPPENS WITH NO WARNING. *TR

THREE MONTHS AGO THE OVERDRIVE LIGHT BEGAN FLASHING ON MY DASHBOARD. THE AUTOMATIC TRANSMISSION MADE A LOUD NOISE WHEN CHANGING GEARS. SOMETIMES THE RPM'S WILL REV BUT THE CAR WILL NOT INCREASE IN SPEED.THE LIGHT WILL NOT TURN OFF AND THE TRANSMISSION CONTINUES TO SHIFT HARSHLY. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS PULSATING, ACCOMPANIED BY AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE FRONT AND REAR BRAKES WOULD HAVE TO BE REPAIRED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE BRAKE PEDAL WOULD FEEL SPONGY WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT TWO OF THE ABS SENSORS WERE FAULTY AND WERE OVERRIDING THE BRAKES. THE MECHANIC DISCONNECTED THE ABS SENSORS. THE CONTACT DID NOT EXPERIENCE ANY FAILURES AFTER THE SENSORS WERE DISCONNECTED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

MERGING INTO HEAVY TRAFFIC ON US23 N. IN OHIO, TRIED TO ACCELERATE JUST AS I ALWAYS DO AND THE TRANSMISSION DECIDES IT DOESNT WANT TO SHIFT, THEN WHEN IT FINALLY DID (APPROX 5000 RPM) IT SLAMED INTO GEAR. NARROWLY AVOIDED BEING REAR-ENDED. TURNED VEHICLE AROUND, TRIED FLUID/FILTER CHANGE WITH NO SUCCESS. DID A SEARCH ON THE NET AND FOUND THOUSANDS UPON THOUSANDS OF THE SAME PROBLEM. CHECKED FOR RECALL AND TO MY SURPRISE THERE WAS NONE. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE ACCELERATOR PEDAL BECAME JAMMED. THE CONTACT TRIED DEPRESSING THE BRAKES BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT IMMEDIATELY SHIFTED TO PARK AND SHUT THE IGNITION OFF. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 210,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 FORD EXPLORED. THE CONTACT STATED THAT WHILE DRIVING UPHILL, THE VEHICLE SUDDENLY EMITTED A BURNING ODOR. THE VEHICLE THEN STALLED WITHOUT WARNING AS THE VEHICLE PROCEEDED TO ROLL-BACKWARD AND CRASHED INTO A PHONE POLE. THE VEHICLE THEN CRASHED INTO A RESIDENTIAL HOME. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND MOUTH. THE FRONT SEAT PASSENGER SUSTAINED LACERATIONS AND A BRUISED TAIL BONE. THE PERSON SEATED IN THE REAR PASSENGER SIDE OF THE VEHICLE SUSTAINED INJURIES TO THE BACK AND LACERATIONS TO THE FEET. THE REAR DRIVER'S SIDE PASSENGER SUSTAINED HEAD INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V399000 (VEHICLE SPEED CONTROL) HOWEVER, THE CONTACT NEVER RECEIVED NOTIFICATION OF THE RECALL. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGE WAS 147,000.

ALARM GOES OFF WHEN SET AND NO ONE IS AROUND, CRUISE CONTROL DOES NOT ALWAYS WORK, LIGHT INSIDE DO NOT TURN OFF AND SOMETIMES DO NOT TURN ON, RADIO DOES NOT TURN OFF WHEN OPENING THE FRONT DOORS, BUT WILL TURN OFF WHEN BACK DOORS ARE OPENED. *TR

DRIVE TRAIN, BUCKS, GRINDS, IS SLIPPING. MAKES ALOT OF NOISE. HAD THE REAR END REPLACED AND IT DID NOT WORK, PAID $1000.00 OR SO AND DID NOT TAKE CARE OF THE PROBLEM. *TR

BODY/CHASSIS MOUNTS ARE DETERIORATING AND CRUMBLING. BODY IS NOW LOOSE ON THE FRAME AND HAS SLIGHT MOVEMENT. THESE MOUNTS ARE NOT RUBBER LIKE MOST; THEY ARE SOME SORT OF URETHANE COMPOSITE. INTERNET RESEARCH AND TRUCK OWNER SITES CONFIRM THIS TO BE A COMMON PROBLEM. FORD DOES NOT SEE THIS AS A SAFETY/RECALL ISSUE AND HAS DIRECTED OWNERS OF SUSPECT VEHICLES TO YOUR DEPARTMENT. THIS PARTICULAR VEHICLE HAS NEVER BEEN IN SALT OR SNOW AND HAS ALWAYS BEEN IN NORTH CAROLINA. THE CAB SHAKING AND RATTLING IS CAUSING MOVEMENT THAT WILL UNDOUBTEDLY EFFECT THE BRAKE LINES AND STEERING COLUMN AS THEY ARE ATTACHED TO BOTH THE BODY AND THE CHASSIS. FORD IS NOW USING ANOTHER COMPOUND FOR THE MOUNTS APPARENTLY IN RESPONSE TO COMPLAINTS. *TR

WHILE DRIVING DOWN THE ROAD MY AIRBAG LIGHT COMES ON. ON OCCASION I AM JUST THANKFUL THAT MY AIR BAG HAS NOT GONE OFF YET. ALSO WHILE DRIVING MY DOOR AJAR LIGHT & DOME LIGHTS COME ON. *TR

I'VE BEEN HAVING AN ISSUE WITH MY TRUCK SAYING THE DOOR IS AJAR WHEN IT'S NOT. WHILE DRIVING, THE INSIDE LIGHT WILL COME ON AND LOCK/UNLOCK THE DOORS. I NOTICED IT USUALLY HAPPENS EITHER WHILE ITS RAINING OR IF IT JUST FINISHED RAINING. SOMEONE ELSE I KNOW WHO HAS THE SAME VEHICLE (YEAR/MAKE/MODEL) SAYS THE SAME THING HAPPENS TO HIS VEHICLE. I'M WONDERING IF YOU HAVE HEARD OF THIS BEFORE AND IF SO, WHAT STEPS DO THE MANUFACTURES TAKE IN DECIDING WHETHER OR NOT A VEHICLE NEEDS TO BE RECALLED FOR A SPECIFIC PROBLEM? ANY INFORMATION YOU CAN PROVIDE WILL BE GREATLY APPRECIATED! *TR

I JUST PURCHASED THE VEHICLE IN A PRIVATE SALE ON 11/09/12 AND ON 11/10/12 WENT TO SHIFT FROM PARK INTO REVERSE ON A FLAT SURFACE AND MY SHIFT LEVER BROKE OFF AND I AM NOT ABLE TO SHIFT MY VEHICLE. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 2 MPH AND ATTEMPTING TO SHIFT INTO PARK, THE GEAR SHIFT LEVER BECAME DETACHED, LEAVING THE VEHICLE STUCK IN REVERSE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 167,000.

THE O/D LIGHT KEEPS FLASHING ON AND OFF. ALSO THE TRANSMISSION DOES NO LONGER WANT TO SHIFT GEARS; AND WHEN IT DOES IT SHIFTS VERY HARD. *TR

THE FUEL SYSTEM HAS A PROBLEM WITH IT. WHEN YOU GO TO PUT GAS IN IT THE PUMPS ALMOST IMMEDIATELY SHUT OFF. SOMETHING IN THE FUEL SYSTEM IS TELLING THE PUMP THAT THE TANK IS FULL WHEN IT IS NOT. IT CAN TAKE 30 MINUTES TO PUT 10 GALLONS IN THE TANK. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE INADVERTENTLY STEPPED ON THE ACCELERATOR PEDAL AND CRASHED INTO A POLE. THE CONTACT SUFFERED A BRUISED CHEST, RIBS ARMPIT AND WRISTS. HE ALSO SUSTAINED INJURIES TO THE KNEE AND NECK. THE VEHICLE WAS DESTROYED. ALL OF THE AIR BAGS IN THE VEHICLE FAILED TO DEPLOY. THE FAILURE AND CURRENT MILEAGE WAS 250,100.

ON THE AFTERNOON OF OCTOBER 22ND 2012 MY PREGNANT WIFE WAS LEAVING THE SPEECH THERAPIST WITH MY SON WENT TO PUT THE CAR IN REVERSE AND THE SHIFTER SNAPPED OFF IN HER HAND. THE CAR EVERY SINCE WE HAD IT WHEN U PUT IT IN PARK AS A DELAY AND ROLLS FOR WARD A BIT I FEEL THAT THIS IS A RECALL THAT FORD SHOULD ISSUE FOR THIS CAR. ITS JUST NOT FAIR TO HAVE TO PAY OVER 1200 DOLLARS TO FIX SOMETHING THAT IS NOT MY FAULT.WHAT IF THIS WOULD HAVE HAPPENED IN THE STREET LUCKILY MY WIFE KNEW TO SHUT THE CAR OFF AND APPLY THE EMERGENCY BRAKE. THIS PROBLEM REALLY COULD END UP IN SERIOUS INJURY OR EVEN FATALITY TO AN INDIVIDUAL. *TR

TRANSMISSION FAILED FOR THE SECOND TIME. FAILED ORIGINALLY AT 65,000 MILES AND HAD TO BE REPLACED. FAILED AGAIN 3 YEARS LATER AT 130,000 MILES AND HAD A REBUILT TRANSMISSION INSTALLED. 10 MONTHS LATER AT 140,000 MILES THE TRANSMISSION IS LEAKING AND STARTING TO SLIP. I DON'T ANTICIPATE PAYING FOR A 4TH TRANSMISSION ON THIS VEHICLE. OBVIOUSLY THERE IS SOMETHING WRONG WITH THE DESIGN. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE 10MPH THE CONTACT HEARD A GRINDING NOISE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BODY MOUNTS WERE DETERIORATING BETWEEN THE FRAME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPOXIMATE FAILURE MILEAGE WAS 141,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE TIMING CHAIN BELT TENSIONER FAILED AND CAUSED THE VEHICLE TO SOUND LIKE A DIESEL TRUCK WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THE NOISE HAD BEEN A PROBLEM FOR OVER FOUR YEARS, BUT THE DEALER COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 101,000.

I WAS DRIVING IN TOWN WHEN I ACCELERATED FROM A STOP LIGHT AND THE TRANSMISSION WOULD NOT ENGAGE INTO 3RD GEAR. THE ENGINE REVVED HIGHLY AND THEN SUDDENLY THE TRANSMISSION KICKED INTO GEAR WITH A SUDDEN JOLT FORWARD. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT HE ATTEMPTED TO ENGAGE THE HEATER HOWEVER, THE VEHICLE EXHIBITED AN ABNORMAL NOISE AND THE HEATER WOULD NOT ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE HEATER BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT PASSENGER, REAR PASSENGER AND DRIVER SIDE WINDOWS MALFUNCTIONED. THE CONTACTED MENTIONED THAT THE WINDOWS COULD NOT BE CLOSED OR OPENED. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 149,983 AND THE CURRENT MILEAGE IS 206,000. UPDATED 11/07/12*LJ THE CONSUMER STATED ALL OF THE WINDOWS MALFUNCTIONED. UPDATED 11/07/12

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE PARKED, IT BECAME DIFFICULT TO SHIFT GEARS. THE VEHICLE WAS ALSO SLIPPING GEARS WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING THREE DIFFERENT TIMES. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA09013 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: COLUMN SHIFT STEERING: COLUMN STEERING: COLUMN LOCKING: ANTI-THEFT DEVICE POWER TRAIN: AUTOMATIC TRANSMISSION: GEAR POSITION INDICATION (PRNDL)) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. UPDATED 11/28/12 *CN

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 68 MPH, THE VEHICLE EXHIBITED A SQUEALING NOISE AND BEGAN PULLING TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND WAS TOLD THAT THE WHEEL BEARINGS WERE FROZEN AND THAT HE SHOULD CONTINUE TO DRIVE ON THEM UNTIL THEY FRACTURED, IN WHICH THE VEHICLE WOULD BE FINE TO DRIVE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BEARINGS WERE FROZEN TO THE AXLE, AND THAT THE REAR DRIVER'S SIDE AXLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000 AND THE CURRENT MILEAGE WAS 161,000.

WHILE COMING OFF A FREEWAY MY CAR SUDDENLY JERKED AND THE TRANSMISSION FAILED. CAUSING MY VEHICLE TO STOP. WHEN TRYING TO MOVE FORWARD THE CAR BEGAN TO TRY TO ROLL BACKWARDS INTO THE CAR BEHIND ME. I WAS LUCKY I WAS COMING TO A STOP RATHER THEN GOING FULL SPEED ON THE FREEWAY. AFTER MUCH RESEARCH I HAVE FOUND THAT THIS IS AN ALL TOO COMMON PROBLEM WITH THIS MAKE MODEL AND YEAR. THE TRANSMISSION NOW NEEDS TO BE COMPLETELY REBUILT ACCORDING TO 2 MECHANICS. *TR

2002 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO A BOLT UNDER THE FRONT SEAT THAT CAN BREAK CAUSING THE SEAT TO MOVE BACK AND FORTH *TGW THE CONSUMER WOULD LIKE HIS VEHICLE REPAIRED AT NO CHARGE, EVEN THOUGH IT IS 2002, AND NOT INCLUDED IN RECALL# 03V281000, WHICH HE DID REFERENCE.*JB

WENT TO PUT CAR IN DRIVE FROM THE PARK POSITION AND THE SHIFTER COMPLETELY BROKE AND WAS HANGING. ALSO, I WAS NOT ABLE TO GET MY KEY OUT OF THE IGNITION. WE WERE PLANNING TO MAKE AN OUT OF TOWN TRIP THE FOLLOWING DAY, HOWEVER, HAD TO CHANGE PLANS DUE TO THIS SITUATION. AFTER SEARCHING ONLINE, I HAVE DISCOVERED THERE HAS BEEN NUMEROUS COMPLAINTS FOR THIS EXACT DEFECT FOR THE EXACT TYPE OF VEHICLE. IT SEEMS THAT SINCE THERE HAS ALREADY BEEN SO MANY SAME SITUATIONS, THAT A RECALL WOULD HAVE TAKEN PLACE BY NOW. NOT HAS IT ONLY BEEN INCONVENIENT, BUT COULD ALSO BE POTENTIALLY DANGEROUS! *TR

HEARD A CLUNK NOISE IN THE REAR OF TRUCK...COME TO FIND OUT BOTH REAR STRUT COILS WERE ROTTED OUT AND BROKEN..TRUCKS HAS NEVER PULLED A TRAILER OR BEEN OFF ROAD! *TR

PART# 2L2Z-98420A68-AA HINGE AND ATTACHMENTS FOR LIFTGATE BROKE 08/04-2008. RECALL CAMPAIGN#PE04045-PURCHASED ANOTHER HINGE FROM FORD PARTS DEPT. INVOICE# 216039 ON 08/04/2008-THEY DID NOT TELL ME THERE WAS A RECALL ON THIS PART ITEM- BOUGHT PART AND REPLACED IT MYSELF. 08/26-2012 THE OTHER HINGE BROKE AND CALLED 1-888-327-4226 AND WAS TOLD RECALL WAS OVER- THE FORD STORE NEVER TOLD ME THIS PART WAS RECALLED AND CHARGED ME $43.95. NOW THE OTHER SIDE OF THE HATCHBACK HINGE HAS BROKEN AND HAVE BEEN TOLD I HAVE TO PAY TO GET IT REPAIRED MYSELF AGAIN. NEVER RECEIVED ANY POSTCARD FOR RECALL NOTICE. THIS PART IS DEFECTIVE-BOTH HINGES HAVE BROKEN- I HAVE PAID FOR ONE HINGE AND REPLACED IT MYSELF AND DO NOT THINK I SHOULD HAVE TO REPLACE THE OTHER ONE ALSO AND SHOULD BE PAID THE $43.95 I PAID NOT EVEN COUNTING MY TIME AND LABOR AND FORD SHOULD PAY FOR THE OTHER SIDE SINCE THIS HINGE IS CLEARLY DEFECTIVE. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH THE VEHICLE SPEED SUDDENLY INCREASED UP TO 90 MPH. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY STIFF AND FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT HAD TO SHIFT INTO PARK IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 175,550.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE VEHICLE BODY MOUNT BUSHINGS WERE CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BODY MOUNT BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 78,000.

TRANSMISSION FAILED ON THE HIGHWAY AT 70MPH PULLED OFF EXIT AND CONTINUED ON CITY ROADS TO OUR JOBS PARKING LOT AND IS NO LONGER DRIVE ABLE. *TR

THE BODY MOUNTS ON THE VEHICLE ARE DESINTEGRATING. I TOUCHED IT WITH MY HAND AND IT FELL APART. BODY MOUNTS SHOULD LAST MUCH LONGER. *TR

THE SERVICE ENGINE LIGHT CAME ON AND I WAS TOLD THERE MIGHT BE A TRANSMISSION PROBLEM. AFTER THE SERVICE THE LIGHT WAS OFF AND I WAS GOING AGAIN. AT 107,000 MILES THE LIGHT CAME BACK ON AND BACK TO THE SERVICE DEPARTMANT AND THEY SAID THE #5 RING WAS HAVING PROBLEMS I COULD DRIVE IT AND IT WOULD GET WORSE. IT WAS ALSO MENTIONED THIS YEAR EXPLORER HAD MANY TRANSMISSION ISSUES. NOW THEY WANT A MINIMUM OF $3,500 TO FIX THE SUV AND THE TRADE-IN IS ONLY WORTH $3,500 DOLLARS. I NOW HAVE 117,500 MILES ON IT AND IT SHIFTS HARD AND GOES IN REVESERVES SLOWLY. I HAVE TALKED TO FORD TO NO AVAIL AT ALL. THE SAY SORRY BUT WE CAN'T HELP WITH FIXING IT AT ALL. THERE IS NO DISCOUNTED RATE FOR AN ISSUE THAT IS WELL KNOWN ON THE BLOGS. THIS SEEMS TO BE AGAINST THE FACT THAT FORD SAYS THEY HAVE THE BEXT TRUCKS ON THE ROAD IF THEY THINK 117,000 MILES IS ENOUGH TO REPLACE THE TRANSMISSION. I DO NOT UNDERSTAND THE FACT THEY THINK IT IS OKAY TO CHARGE THAT AMOUNT FOR A KNOWN ISSUE ON THE 2002 - 2004 MODEL EXPLORERS. I NEED HELP AS I CAN'T AFFORD TO FIX IT TO TRADE IT IN AND I DON'T SEE PUTTING $3,500 PLUS INTO SOME THING THAT MAY ONLY LAST ONE DAY TO MAYBE A YEAR. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE, THE GEAR SHIFT LEVER FAILED. THE CONTACT TRIED TO SHIFT THE VEHICLE IN PARK BUT THE GEAR SHIFT REMAINED STUCK. THE CONTACT STATED THE VEHICLE CONTINUED TO MOVE AND THE EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THEY STATED THAT THE ALUMINUM HOUSE THAT CONNECTED THE SHIFT LEVER TO THE STEERING COLUMN FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND HAVE NOT RESPONDED. THE FAILURE MILEAGE WAS 135,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT FROM PARK TO DRIVE, THE GEAR SHIFTER LEVER FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 64,549.

WHILE TRYING TO FILL THE GAS TANK AT THE FUEL PUMPS, IT TAKES SOMETIMES UP TO 20 MINUTES TO COMPLETELY FILL THE TANK. I CAN ONLY SQUEEZE THE HANDLE ON THE GAS PUMP HOSE LINE SLIGHTLY YET IT KEEPS SHUTTING OFF AS IF THE TANK IS FULL. I KNOW THAT IT TAKES NEARLY 20 GALLONS TO FILL MY TANK YET THE NOZZLE KEEPS SHUTTING OFF EVERY 10 - 12 SECONDS. *TR

WHILE DRIVING, THE DRIVERS SEAT RECLINED INTO THE BACK SEATING AREA CAUSING LOSS OF CONTROL OF THE VEHICLE. AFTER PULLING OFF THE ROAD AND INSPECTING THE SEAT, THE FRAME OF THE DRIVERS SEAT FRACTURED CAUSING THE BACKREST TO SEPARATE FROM LOWER PORTION OF THE SEAT AND OVERRIDE THE RECLINER HANDLE. *TR

I AM EXPERIENCING A LOUD CLANKING AND CRASHING SOUND EMITTING FROM UNDER VEHICLE WHILE DRIVING ON PUBLIC HIGHWAYS WITH MINIMAL BUMPS AT VARIOUS SPEEDS WITH INCREASED ROLL MOVEMENT WHILE CORNERING. AFTER INVESTIGATION, I FOUND THE BODY MOUNTS TO BE CRUMBLING APART, BODY MOUNTS MISSING LARGE CHUNKS OF MATERIAL AND OTHER BODY MOUNTS ARE SOFT AND JELLY LIKE WHEN TOUCHED. THESE FORD BODY MOUNTS HAVE BEEN ENGINEERED IMPROPERLY AND HAVE REACHED A PREMATURE FAILED STATE. THIS AFFECTS THE ROLL OF THE VEHICLE AND MAY POSE GRAVE DANGER TO VEHICLE PASSENGERS WHEN PERFORMING A LANE CHANGE OR ANY VEHICLE ROLL MANEUVER AND AFFECTS VEHICLE CONTROL. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE ADDRESSED IMMEDIATELY. AFTER A INTERNET SEARCH, I HAVE DISCOVERED THIS TO BE AN ISSUE WITH THOUSANDS OF FORD EXPLORER SPORT TRAC OWNERS AND OTHER FORD TRUCKS AS WELL. I AM THE ORIGINAL OWNER OF THE VEHICLE. THIS VEHICLE HAS BEEN IN FLORIDA FROM 2002-2010, AND IN GEORGIA FROM 2011-PRESENT AND HAS NEVER BEEN EXPOSED TO SALT, SNOW OR ANY ABNORMAL ENVIRONMENT TO CAUSE THIS FAILURE. THIS VEHICLE HAS NOT BEEN MODIFIED IN ANY WAY. *JS

REAR COIL SPRINGS ARE RUSTED AND CRACKING, PIECE FELL OFF. IT APPEARS THAT INADEQUATE OR DEFICIENT METAL WAS USED. MECHANIC SAYS VERY RARE FOR COIL SPRINGS TO RUST LIKE THIS, SPRINGS LOOK AS THOUGH THEY HAVE BEEN IN A JUNK YARD FOR 30 YEARS.THIS VEHICLE IS A FAMILY CAR, NOT USED FOR OFF-ROADING AND KEPT IN A GARAGE. ACCORDING TO MY RESEARCH MANY OTHER OWNERS HAVE HAD THE SAME ISSUE, SOME HAVE EVEN HAD THE PIECES PUNCTURE TIRES CAUSING A BLOWOUT WHILE DRIVING. I CAN ONLY ASSUME THAT FORD IS NOT CONCERNED WITH CONSUMER SAFETY, BUT ONLY WITH THEIR OWN PROFITS AND ARE WAITING FOR PEOPLE TO DIE BEFORE TAKING RESPONSIBILITY. THIS IS JUST ONE OF MANY ISSUES WITH THIS MODEL AND FORD NEEDS TO STEP UP. *TR

WHEN ACCELERATING ON A START, CAR DOESN'T SHIFT INTO 2ND AND 3RD GEAR....UNLESS THERE IS A PUSH OR JUMP INTO IT. *TR

FORD DEALERSHIP AND LOCAL MECHANIC HAVE WITNESSED DOZEN OF CASES WITH FORD IN WHICH THE VEHICLE IS VIBRATING AT HIGHER SPEEDS. WE HAVE TRIED REPLACING TIRES, BALANCING, AND WHEEL ALIGNMENTS. I HAVE READ HUNDREDS, IF NOT THOUSANDS OF PEOPLE COMPLAINING ABOUT THIS ISSUE ONLINE, BUT FORD HAS DONE NOTHING TO EDUCATE THEIR STAFF OR PUBLIC ABOUT THIS ISSUE. MOST COMMON IDENTIFIED ISSUE HAS BEEN THE REAR DIFFERENTIALS, BUT THOSE WHO HAVE HAD THEM REPLACED HAS HAD THE VIBRATION COME BACK AFTER TIME. *TR

I HAVE A 2002 FORD EXPLORER AND THE OVER DRIVE LIGHT STARTED FLASHING AND THE CHECK ENGINE LIGHT IS ON AND THE TRANSMISSION STARTED SLIPPING FROM 2-3 GEAR AND I FOUND OUT WITH MY 2YR AND 3YR KIDS IN THE CAR IF I NEED TO PULL OUT ON TO A HIGHWAY WITH CARS COMING THE SUV DON'T WANT TO DO SO AND WILL REV UP AND MIGHT SLAM INTO GEAR WHEN YOU LET OFF THE GAS. I LOVE MY EXPLORER GREAT FAMILY CAR BUT WITH THIS PROBLEM I WILL NOT HAVE MY KIDS IN IT AT ALL. AND NOT KNOWING IF IT WILL MAKE IT OR NOT. FORD DO SOMETHING ABOUT THIS. IM NOT THE ONLY ONE. *TR

TL* THE CONTACT OWNS 2002 FORD EXPLORER. THE CONTACT WAS ATTEMPTING TO PARK AND HAPHAZARDLY DEPRESSED THE ACCELERATOR PEDAL AS OPPOSED TO THE BRAKE PEDAL. THE VEHICLE ACCELERATED RAPIDLY, CAUSING THE CONTACT TO CRASH INTO A BUILDING. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED INJURIES AS A RESULT. A POLICE REPORT WAS NOT AVAILABLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT INSPECTED FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 56,705.

WHILE DRIVING CAR WOULD NOT SHIFT PASSED 3RD GEAR. I HAD TO PULL OVER ON A BUSY HIGHWAY BECAUSE I WAS AFRAID THE ENGINE WOULD EXPLODE. I LATER FOUND OUT, AFTER RESEARCHING, THAT THE RISK OF IT SHIFTING INTO REVERSE IS A COMMON PROBLEM WITH THE PO745 ERROR CODE IN 2002 EXPLORERS. *TR

FORD IS A GREAT COMPANY. I LOVE THEIR F-350, MUSTANGS, AND VANS. BUT THE MAIN PROBLEM IS THE 2002 FORD EXPLORER TRANSMISSION. I HAVE SEEN AND RESEARCHED THOUSANDS OF COMPLAINTS THE CITIZENS HAVE SENT TO FORD AND THROUGH YOURSELVES. AND YET TO NOW PREVAIL? WHAT RIGHT DOES A PERSON HAVE TO CREATE A VEHICLE AND NOT OWN UP TO ITS COMPLICATION. NOW I'M NOT SAYING THEIR ARE PERFECT CARS BUT A FORD EXPLORER HAS THEM. NOW I CAN SEND YOU A LIST OF WHAT I WANT. BUT I'M NOT GOING TO RANT LIKE SOME 5 YEAR OLD IN A CANDY STORE. BUT CHANGE NEEDS TO HAPPEN. HUNDREDS OF THESE INNOCENT PEOPLE WHO GO THROUGH OUT THEIR DAY DRIVING THIS VEHICLE NEED A BREAK. ACTUALLY THEY NEED A FIX. A "SHIFT"INTO THE RIGHT DIRECTION. AND HUNDREDS MORE ARE FILING LAWSUIT AGAINST EVERYONE THEY CAN ABOUT IT. YOUR CANT TRADE THIS CAR BECAUSE OF THE PROBLEM AND WHO HAS THE MONEY TO DISH OUT ALMOST OVER $3,000 FOR A HEADACHE THAT COULD HAVE BEEN PREVENTED FROM THE START. ALL I NEED IF YOU. YES YOU IS TO SEND THIS MESSAGE TO ANYBODY. OR EVERYBODY AND HELP PUSH FOR A NEW TOMORROW A SUNNY DAY. A FIXED PROBLEM. BUT I AM FILING A LAWSUIT FOR EVERYTHING THEIR WORTH. OR AT LEAST A NEW TRANSMISSION FOR ALL EXPLORER OWNERS. REGARDLESS OF THE YEAR OR SUB MODEL. *TR

THIS IS AN UPDATE TO COMPLAINT NO. 10459987. AFTER LOOKING AT THE CAR RECORDS, WE DISCOVERED THAT DURING A SERVICE OF MY TRANSMISSION, FORD FACTORY REQUIRED THE DEALERSHIP TO CUT THE METAL TRANSMISSION LINE AND INSTALLED A RUBBER LINE WITH A FILTER. IF THEY DID NOT INSTALL THE FILTER, THEN THE WARRANTY WOULD HAVE BEEN VOID. AFTER INSTALLING, NO ONE EVER INSPECTED OR REPLACED THE LINE OR FILTER. IT WAS SIMPLY FORGOTTEN. 75,000 MILES LATER THE RUBBER LINE WAS RESTING ON THE EXHAUST, WHICH BURNED A HOLE AND CAUSED TRANSMISSION FLUID TO LEAK AND SPRAY ONTO THE CATALYTIC CONVERTER AND CAUGHT FIRE. WE WERE LUCKY IN THAT WE SAW THE SMOKE EARLY AND NO ONE WAS INJURED. I AM CONCERNED THERE ARE MORE CARS OUT THERE WITH THIS RETRO-FIT FILTER ON THE TRANSMISSION THAT NO ONE IS INSPECTING OR MAINTAINING BECAUSE IT IS NOT ON AN OFFICIAL MAINTENANCE SCHEDULE. *TT

I WAS BACKING UP IN A COSTCO PARKING LOT AND THE STEERING COLUMN WHERE YOU SHIFT GEARS BROKE IN HALF. THERE WAS NO WAY TO DRIVE OR SHIFT THE CAR. THE CAR WAS IN NEUTRAL AND THERE WERE PEDESTRIANS IN FRONT OF ME AND CARS BEHIND ME. I YELLED FOR EVERYONE TO STAY CLEAR, HAD A FEW MEN HELP PUSH ME BACK TO A PARKING BIN AND PULLED THE EMERGENCY BREAK. THE ENGINE WOULD NOT SHUT OFF, I HAD TO HAVE CAR TOWED TO MY HOUSE. I CHECKED ON LINE AND THIS HAS HAPPENED TO OVER 1,000 FORD 2002 OWNERS. IT IS DUE TO A FAULTY MANUFACTURER PART IN THE COLUMN SHIFT, A METAL PIECE THAT BROKE OFF. *TT

I JUST HAD MY CAR SERVICED FOR A RECALL AT CHEROKEE FORD IN WOODSTOCK GA. JUST 3 DAYS LATER, MY VEHICLE STOPPED WORKING IN THE MIDDLE OF A VERY BUSY STREET AND I WAS UNABLE TO RESTART IT. I WAS VERY LUCKY NOT TO BE HIT. IT WOULD HAVE BEEN TRAGIC. *JS

I BOUGHT MY 2002 FORD EXPLORER XLT AND WITHIN 1 WEEK THE TRANSMISSION HAD GONE OUT....HAVE HAD IT REPAIRED AND STILL NO GOOD. *JB

FORDS TAILLIGHT/STOP SWITCH ILLUMINATES THE BRAKE LIGHTS, IS USED TO DISENGAGE THE CRUISE CONTROL AND IS USED TO ENABLE THE OPERATOR TO BE ABLE TO PUT THE VEHICLE INTO GEAR ONCE THE BRAKE PEDAL IS DEPRESSED. ROUGHLY A YEAR AGO I HAD SOME INTERMITTENT ISSUES WITH TRYING TO DISENGAGE THE CRUISE WHEN USING THE BRAKES PLUS I HAD TROUBLE TAKING THE VEHICLE OUT OF PARK WITHOUT HAVING TO STEP ON THE BRAKE MULTIPLE TIMES. LASTLY HAVING A FRIEND FOLLOW ME HOME I WAS TOLD MY BRAKES LIGHTS DID NOT ALWAYS ILLUMINATE WHEN I WAS SLOWING DOWN OR AT A COMPLETE STOP! GOING BACK TO MY LOCAL FORD DEALER I BOUGHT A REPLACEMENT SWITCH THAT HAD INSTRUCTIONS TO CUT THE OE'S PLUG OFF OF THEIR HARNESS AND TO HARD WIRE THE NEW SWITCH IN IT'S PLACE AS FORD HAD EXPERIENCED SOME "ISSUES" WITH THOSE ORIGINAL COMPONENTS. JUST 13 MO'S LATER I HAD THE SAME PROBLEM BUT THIS TIME IT FAILED COMPLETELY SO THE VEHICLE WAS LOCKED IN PARK IN MY DRIVEWAY. HAVING SEEN RECALLS ON SEVERAL OTHER FORD AND MERCURY PRODUCTS FOR A SIMILAR PROBLEM AND EXPECTED FORD TO GIVE ME A FREE REPLACEMENT. HOWEVER, AFTER ENTERING MY VIN # THEY SAID THERE WERE NO RECALLS BUT THEY WOULD REDUCE THEIR NORMAL PRICE FROM $93.44 TO $76.00 AS THEIR COMPENSATION. CONTACTING MY LOCAL NAPA SUPPLIER I BOUGHT ANOTHER SWITCH FROM THEM FOR JUST $44.49 WHICH RESOLVED MY PROBLEM FOR EVEN LESS MONEY. I RETURNED TO THE DEALER TO REPORT MY FINDING AND STRONGLY SUGGESTED THAT THEY CONTACT THEIR FORD REP. AS I BELIEVE THIS BRAKE SWITCH ISSUE IS A BIGGER PROBLEM THEN FORD IS AWARE OF OR HAS OWNER UP TO KNOWING ABOUT. I WAS ACTUALLY LUCKY TO HAVE THE SWITCH FAIL AT MY HOME AS HAD I BEEN ON THE ROAD I COULD VERY WELL HAVE BEEN REAR-ENDED DUE TO MY BRAKES LIGHTS NOT COMING ON. I QUESTION IF FORD WILL EVER TAKE MY WARNING SERIOUSLY SO I FELT OBLIGATED TO PASS THIS INFORMATION ALONG TO AN INDEPENDENT SOURCE. *TR

I WAS DRIVING ON THE FREEWAY WHEN I LOOKED BACK IN MY REAR VIEW MIRROR AND NOTICED SMOKE BILLOWING OUT THE BACK OF MY CAR. I PULLED OVER. MY HUSBAND GOT OUT OF THE CAR AND LOOKED UNDER THE FRONT. I SMELLED FIRE AND HE SAID IT'S ON FIRE. MY HUSBAND SAW A LIQUID DRIPPING FROM THE CAR THAT WAS CLEARLY ON FIRE. I TURNED THE CAR OFF. WE IMMEDIATELY GOT OURSELVES AND OUR 2 YOUNG CHILDREN, AGES 7 AND 5, OUT OF THE CAR. THE FIRE STOPPED ONCE THE CAR WAS OFF. FORTUNATELY, NO ONE WAS INJURED. I WAS TOLD BY THE TOW TRUCK OPERATOR AND THE MECHANIC THAT FIXED THE CAR THAT A TRANSMISSION HOSE WAS SITTING ON THE EXHAUST PIPE, CAUSING A LEAK IN THE HOSE AND THE RESULTING FIRE. I AM ALSO CONCERNED THAT MY CAR MAY BE SUBJECTED TO A RECALL REGARDING A FAULTY CRUISE CONTROL AFTER READING ON THE INTERNET. *TR

AS I WAS DRIVING HOME FROM WORK MY FUEL GAUGE WENT FROM FULL TO EMPTY AND THE CHECK GAUGE LIGHT CAME ON THEN THE VEHICLE DIED AND I LOST POWER STEERING AND THE POWER BRAKES. *JS

THE O/D LIGHT FLICKERS ON AND OFF AND THERE APPEARS TO BE NO THIRD GEAR, ACCORDING TO THREE MECHANICAL TRANSMISSION INSPECTIONS. RESEARCHING WEBSITES INDICATES THAT THIS IS A KNOWN PREVALENT PROBLEM FOR THIS VEHICLE. NEED TO KNOW: 1. WAS THERE A RECALL? 2. WHAT, IF ANYTHING, FORD IS WILLING TO DO TO FIX OR COMPENSATE FOR THE CONSIDERABLE EXPENSE INVOLVED TO REPAIR THIS OBVIOUS DEFECT. *TR

FUEL GAUGE OFF - DID NOT WANT TO START - DEALER FIXED UNDER WARRANTY , CHANGED FUEL PUMP 20 DAYS LATER TOOK BACK AGAIN , STILL HAD TROUBLE START , BAD FUEL READING - CHANGED PUMP AGAIN, TOOK BACK 45 DAYS LATER , FUEL GAUGE NOT WORKING - 3 DAYS LATER , FOUND BAD FUEL SENDER CARD [BOARD] ORDERING NEW BOARD AS I WRITE THIS. COMMON PROBLEM WITH THESE EXPLORER GAUGES SODIUM BUILDUP ON UNIT DUE TO THE CRAP 10% ETHANOL ADDED . ALL BEING FIXED UNDER WARRANTY , THANK GOD! MY DAUGHTERS 2005 EXPLORER STARTING TO HAVE FUEL GAUGE PROBLEMS ALSO 69,000 MILES. *TR

WENT TO BACK OUT CARPORT, WHEN GAS PEDAL WAS PUSH IT WENT TO FLOOR AND STUCK !, AUTO TRAVELED OUT DRIVE WAY CIRCLED A FIELD COME BACK AND HIT TREE, AFTER TRAVELING APPROX 1500 FT MORE OR LESS, KNOCKED UNCONSCIOUS, BROKE DENTURES, NECK AND BACK INJURIES , CONCUSSION , TOTAL THE AUTO A 2002 FORD EXPLORER ... *TR

TRANSMISSION FAILURE - STUPID DESIGN DOESN'T ALLOW YOU TO CHECK FLUID LEVEL, LEAK AT TRANSFER CASE SEAL SEEMS TO HAVE CAUSED LOSS OF FLUID AND CANNOT BE ADDED WITHOUT SOME SPECIAL PUMP TO FILL TRANSMISSION BACK UP BECAUSE IT'S A SEALED UNIT. DESIGNED SO ONLY FORD DEALERS CAN DO SERVICE AND THEN IT JUST GOES OUT AND YOU'RE DRIVING 65 MPH DOWN THE MOUNTAIN AND UNABLE TO CONTROL SPEED. FORD NEEDS TO RECALL THESE PIECE OF CRAP TRANSMISSIONS YET WON'T EVEN ACKNOWLEDGE THERE'S A PROBLEM ALTHOUGH EVERY DEALER & TRANNY MECHANIC KNOWS OF THE ISSUES. *JS

DOOR AJAR LIGHT AND BEEPING SENSOR IS ALWAYS GOING OFF, CAUSING THE DOORS TO UNLOCK WHILE DRIVING AND ALSO CAUSING THE INSIDE DOME LIGHT TO TURN ON AND OFF. MUST DRIVE AT NIGHT WITHOUT INSTRUMENT LIGHTS, INCLUDING SPEEDOMETER, AS DOME LIGHT STAYS ON. *JS

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THE GEAR SHIFT DETACHED WHILE SHIFTING GEARS FROM THE PARK TO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 121,000.

VEHICLE TRANSMISSION HAS SUDDENLY QUIT AT ONLY 120,000 MILES. BECAUSE OF A CODE P0775 "PRESSURE CONTROL SOLENOID". SHOPPED THE FIX (WHICH ALL REPAIR SHOPS SAY IS VERY COMMON ON EARLY 2000 FORD'S) AND IT WILL NEED A $2500 REBUILD. DID SOME ONLINE RESEARCH AND FOUND MORE COMPLAINTS ON THIS THAN I CAN ACCOUNT FOR. I CONTACTED FORD CUSTOMER SUPPORT LINE AND WAS TRANSFERRED TO MY LOCAL DEALER. LOCAL DEALER SAID I FALL OUTSIDE OF ANY CUSTOMER APPRECIATION PROGRAMS AND THERE IS NOTHING THEY CAN DO THAN FIX IT FOR ME FOR $3200. WITH THE AMOUNT OF COMPLAINTS ON THIS ISSUE ALONG WITH THE CRACKED TAILGATE THAT I SEE ON ALL FORD EXPLORERS I DRIVE BY, THERE SHOULD BE SOME SORT OF FORCED RECALL. *JS

ABOUT A YEAR AFTER I PURCHASED MY EXPLORER LTD, THE REAR LOGO PANEL STARTED COMING LOOSE. I USED SPECIAL ADHESIVE TO ATTACH IT, BUT IT JUST WOULDN'T STICK. I TRIED PULLING IT OFF, BUT IT WOULDN'T BUDGE ON THE OTHER SIDE, SO I TRIED A DIFFERENT ADHESIVE. IT STUCK FOR A WHILE, BUT AS I WAS GOING DOWN A BUSY STREET, IT FLEW OFF ALMOST HITTING THE CAR BEHIND ME. THIS VERY EASILY COULD HAVE CAUSED AN ACCIDENT AND SERIOUS INJURY. *JS

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE FAILED TO SHIFT GEARS PROPERLY. THE OVER DRIVE WARNING LIGHT ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FIRST AND SECOND GEARS OF THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 120,000.

O/D OFF LIGHT FLASHING AND SERVICE ENGINE LIGHT ON CONSTANT. TRANSMISSION HAS A HARD TIME SHIFTING FROM FIRST TO SECOND GEAR. IT HAD APPROXIMATELY 140,000 MILES WHEN IT FIRST HAPPENED. I AM NOT THE ORIGINAL OWNER SO I AM UNSURE IF THIS HAS HAPPENED BEFORE. *TR

OUT TRANSMISSION ISN'T OUT YET, IT'S ON ITS WAY OUT. WHEN ACCELERATING IT STOPS AT 25-35 MPH AND THE RPM REV UP TO THE RED LIMIT IF YOU DON'T TAKE YOUR FOOT OFF THE GAS AND IT WONT SWITCH GEARS FOR A MINUTE OR SO. SOMETIMES YOU HEAR A LOUD DROPPING SOUND AND THE ENTIRE CAR JERKS WHEN IT SWITCHES GEARS. THIS FIRST HAPPENED WHEN SPEEDING UP ON A BUSY MAIN ROAD NEAR DETROIT, ALMOST CAUSING US TO BE REAR ENDED. WE TOOK IT TO A TRANSMISSION GARAGE AND WERE INFORMED IT WOULD BE $2,000 OR THERE ABOUTS TO FIX. HAD THE OTHER DRIVER NOT BEEN PAYING ATTENTION OR HAD THIS HAPPENED ON A HIGHWAY MYSELF, MY FIANCE, OUR FOUR CHILDREN WOULD HAVE BEEN SERIOUSLY INJURED OR WORSE. APPARENTLY THE TRANSMISSION IS A RECURRING PROBLEM WITH THIS MODEL OF VEHICLE AND THE MANUFACTURER SHOULD BE MADE RESPONSIBLE FOR THIS BLATANTLY DANGEROUS DEFECT. *TR

I HAVE A 2002 FORD EXPLORER EB AND THIS CAR IS A PIECE OF CRAP AFTER I BOUGHT THE CAR THE TRANNY IS SLIPPING LIKE CRAZY AND ITS HARD TO CHANGE FROM PARK TO DRIVE. I HAVE LOOKED IT UP AND THERE ARE MANY PEOPLE WITH THE SAME ISSUE AND IT IS A CLOSED TRANNY SO I CANT EVEN CHECK THE FLUID IN IT BUT FORD IS NOT DOING ANYTHING ABOUT THE ISSUE I WILL NEVER OWN A FORD AGAIN. *TR

BEEN JERKY AND JUMPING FOR 2 YEARS BUT TODAY THE TRANSMISSION WOULD NOT UPSHIFT WHEN STARTING OUT OR DOWN-SHIFT WHEN SLOWING DOWN. THE ENGINE WENT TO HIGH RPM WITH LITTLE OR NO FORWARD PROGRESS.ALL THIS WAS PRECEDED BY THE OVER-DRIVE LIGHT FLASHING ON AND OFF FOLLOWED NEXT BY THE CHECK TRANSMISSION LIGHT. NEXT THE CHECK ENGINE LIGHT CAME ON. THE FORUMS ON THIS VEHICLE WILL TELL YOU THAT THIS 6 SPEED AUTOMATIC TRANSMISSION ON THE V-8 ENGINES ARE JUST JUNK. WAY TO MANY COMPLAINTS. WILL FORD FIX THIS ON AN OUT OF WARRANTY VEHICLE? AFTER PULLING. *JS

THE TRANSMISSION IS HAVING TROUBLE SHIFTING FROM 2ND TO 3RD, ENGINE LIGHT AND O/D OFF LIGHTS ARE ON. LOCAL MECHANIC SAYS THAT THE INTERMEDIATE BAND ON THE TRANSMISSION IS BROKEN. THIS IS A SEALED UNIT WITH NO WAY TO SERVICE WITHOUT A REBUILD.

TL* THE CONTACT OWNED A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AT AN INDEPENDENT REPAIR SHOP WHEN IT CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT WAS INFORMED THAT THE FIRE ORIGINATED DUE TO A WIRE UNDER THE DASHBOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 160,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTOMOTIVE REPAIR SHOP WHERE A MECHANIC PERFORMED A DIAGNOSTIC TEST AND DETECTED A MALFUNCTION IN THE EMISSIONS CONTROL SYSTEM. THE MANUFACTURER HAD ISSUED A VOLUNTARY RECALL FOR THE EMISSIONS CONTROL SYSTEM HOWEVER, THE CONTACT'S VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 161,673.

BODY MOUNT BUSHINGS COMPLETE FAILURE. ALL MOUNTS FAIL. MOUNTS FALL COMPLETELY APART AND NOTHING LEFT EXCEPT FOR WASHERS AND BOLTS.THIS CAN CAUSES BODY TO MOVE ON FRAME..HAVE MADE FORD MOTOR AWARE BUT NO ACTION TAKEN. *JS

MY WIFE STARTED OUR EXPLORER AND TRIED TO PUT THE VEHICLE IN REVERSE AND THE GEAR SHIFT HANDLE SNAPPED OFF IN HER HAND. ONLY TO FIND OUT THAT THIS PROBLEM HAS HAPPENED TO MANY OTHER FORD OWNERS! UNBELIEVABLE! SO NOW I HAVE TO HAVE MY VEHICLE TOWED TO A REPAIR SHOP TO HAVE THIS "FORD PROBLEM" FIXED! AND ALSO SHELL OUT OVER $1000 DOLLARS JUST SO I CAN GET MY EXPLORER BACK ON THE ROAD!!! AND WHEN I CALLED THE LOCAL FORD GARAGE TO ASK ABOUT THIS DEFECT, THEY ACTED AS IF THIS PROBLEM HAS NEVER HAPPENED BEFORE! BS! *TR

THE TRANSMISSION IS JUNK. FORD KNOWS THIS. REBUILDING OR REPLACING THE TRANSMISSION IS INEVITABLE...AND NOT JUST ONCE, BECAUSE THERE ARE KNOWN DESIGN AND MANUFACTURING ISSUES THAT WILL ONLY CAUSE THE FAILURES TO REPEAT THEMSELVES. UNLESS THESE FAILURES ARE DEALT WITH, THERE ARE MANY PEOPLE ON THE ROADS WHO ARE AT THE MERCY OF LUCK THAT THE CAR THEY ARE DRIVING OR THE CARS THAT OTHERS ARE DRIVING NEAR THEM WONT STOP DEAD, STOPPING THEM DEAD. HOW IS THIS KNOWN PROBLEM NOT A PUBLIC SAFETY ISSUE? HAVE YOU COUNTED THE NUMBER OF FORD EXPLORERS ON THE ROAD?? ITS SCARY. *TR

THE PROBLEM IS A SUDDEN CRACKING OF THE INTAKE MANIFOLD CAUSING SLOW COOLANT LOSS. WHEN THE INTAKE FAILS THE ENGINE COOLANT POURS OUT AND THE ENGINE QUICKLY OVERHEATS. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE PASSENGER ATTEMPTED TO SECURE THEIR SEATBELT WHEN THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED ERRONEOUSLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS TOLD THAT THE AIR BAGS WERE NO LONGER COVERED UNDER WARRANTY AND PROVIDED NO ASSISTANCE.THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 00V179000(AIR BAGS:SIDE WINDOW) BUT WAS ADVISED BY THE MANUFACTURER THAT THE RECALL WAS IRRELEVANT TO THE 2002 MODEL YEAR EXPLORER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 144,000.

DUE TO A DEFECT, WE HAD TO HAVE THE TRANSMISSION REPLACED (THANK GOD IT WAS STILL UNDER WARRANTY)...THEN HAD TO HAVE THE DOOR AJAR SENSOR FIXED BECAUSE ALARM KEPT GOING OFF FOR NO REASON. ABOUT TWO YEARS AGO WE WERE ABUT TO GO OUT OF TOWN FOR THANKSGIVING. I STOP AT A RED LIGHT, AND THEN WE TRY TO PULL OFF WHEN THE LIGHT CHANGES AND HEAR THE LOUDEST POPPING NOISES...WE'RE WONDERING HOW IN THE WORLD DID THE SPARK PLUG POP OUT WITH SO MUCH FORCE THAT IT ALSO RIPS THE IGNITION COIL...(FAST FORWARD TO 1YR LATER, SAME THING HAPPENS WHILE LEAVING HOME TO GO TO WORK). ONCE AGAIN, ON MARCH 12, WHILE ON MY WAY TO WORK, SITTING AT A TRAFFIC LIGHT. LIGHT TURNS GREEN...I START TO PULL OFF AND BEGIN HEARING A POPPING NOISE...WTH...NOT AGAIN!!! (THIS IS THE THIRD TIME THIS HAS HAPPENED IN 2 YEARS). COME ON FORD...FIX THE LEMONS!!!! *TR

2002 FORD EXPLORER TRANSMISSION DIED FOR THE SECOND TIME AFTER I HAD THE DEALERSHIP REPLACE IT, 75,000 MILES AGO. I AM NOW SITTING AT 156000 AND IT IS DOING THE SAME THINGS AGAIN. THIS GIVES ME SUCH A BAD TASTE TOWARD FORD, AND I HAVE BEEN A DIE HARD FORD GUY. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE SUDDEN ACCELERATION AND A JERKING MOVEMENT WHEN THE GEAR WAS SHIFTED. THE STEERING WHEEL BEGAN TO MOVE ERRATICALLY FROM SIDE TO SIDE. THE CONTACT CRASHED INTO ANOTHER VEHICLE FROM THE PASSENGER SIDE BEFORE CRASHING INTO A RETAINER WALL. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THE DRIVER OF THE OTHER VEHICLE ALSO SUSTAINED HEAD AND NECK INJURIES. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

REAR PASSENGER WHEEL STARTED SHAKING. STOPPED AND REMOVED WHEEL COVER AND FOUND THREE WHEEL STUDS SHEARED OFF. HAD TO HAVE VEHICLE TOWED TO TIRE STORE. REPLACED WHEEL, HUB AND ALL STUDS. *TR

I NOTICED ONE DAY THAT MY GAS GAUGE SHOWED EMPTY WHEN I KNEW I HAD GAS, THE NEXT TIME I STARTED THE ENGINE MY GAS GAUGE WORKED. FROM THAT DAY IT WORKS SOMETIMES AND SOMETIMES IT DOESN'T. I AM AFRAID THAT IT WILL GIVE OUT COMPLETELY ONE DAY AND CAN'T AFFORD TO FIX IT. I HAVE READ MANY COMPLAINTS ABOUT THIS PROBLEM AND WONDER WHY THERE IS NOT A RECALL AS I FEEL FORD SHOULD TAKE RESPONSIBILITY HERE AS IT IS CLEARLY A DEFECT. *TR

WHEN CLOSING THE REAR HATCH GLASS, THE GLASS EXPLODED. CAR WAS PARKED INSIDE OUR GARAGE ATTACHED TO OUR HOUSE. WE WERE UNLOADING PACKAGES AND WHEN WE WERE DONE WE REACHED UP AND PULLED THE WINDOW TO CLOSE. THE GLASS SHATTERED ALL OVER. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE OVER DRIVE WARNING LIGHT ILLUMINATED AS THE VEHICLE STARTED TO SKIP GEARS. THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AND THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BUT THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE ATTEMPTING TO SHIFT FROM PARK TO THE REVERSE, THE CONTACT NOTICED THAT THE COLUMN SHIFTER HAD SEPARATED FROM THE STEERING COLUMN. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGE WAS 228,000. UPDATED 04/11/12*LJ THE HEAR SHIFTER BROKE AND THE KEY WOULD NOT COME OUT OF THE IGNITION. THE SERPENTINE BELT WAS CRACKED AND HAD TO BE REPLACED. UPDATED 04/20/12

THE FACTORY ALARM WILL GO OFF RANDOMLY DURING THE NIGHT. HAVE NOT BEEN ABLE TO GET THIS ISSUE WORKED OUT WITH FORD. WE HAVE TRIED SEVERAL TIMES TO GET IT RESOLVED AND EACH TIME IT IS FIXED, THE ISSUE RETURNS WITHIN A FEW WEEKS. *TR

SHIFTER BROKE OFF WHILE SHIFTING FROM PARK TO DRIVE,CANNOT SHIFT VEHICLE. I READ ONLINE THERE ARE NUMEROUS PEOPLE THAT HAVE HAD THE SAME PROBLEM ,THEY WERE ALL WONDERING WHY THERE HASN'T BEEN A RECALL ON THIS PROBLEM. HAS THERE? *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER EDDIE BAUER EDITION. THE CONTACT STATED THAT AT ENGINE STARTUP, THE GEAR SHIFTER DETACHED FROM THE VEHICLE WHILE ATTEMPTING TO SHIFT INTO GEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 120,000.

NONE OF THE WINDOWS WILL WORK, THEY WERE OPERATING PROPERLY AND JUST QUIT. THIS VEHICLE IS UNSAFE TO DRIVE, IN AN EMERGENCY, (SUCH AS A CRASH). THE OCCUPANTS OF THE VEHICLE COULD BECOME TRAPPED IN THE VEHICLE BECAUSE THE WINDOWS WOULD NOT OPERATE. IF A FIRE OCCURRED THE RESULTS COULD BE TRAGIC. FORD IS AWARE OF THIS PROBLEM ALONG WITH SEVERAL OTHER PROBLEMS ON THIS VEHICLE. YET THEY CHOOSE NOT TO REPAIR OR REPLACE ANY OF THE KNOWN DEFECTIVE COMPONENTS. MY VEHICLE HAS A LOT OF MILES ON IT, BUT THIS PROBLEM ALONG WITH OTHER PROBLEMS ON THIS VEHICLE HAPPENS ON LOWER MILEAGE VEHICLES ALSO. *TR

THE VEHICLE BEGAN TO SHIFT ODDLY FROM SECOND TO THIRD. THE OVERDRIVE OFF LIGHT BEGAN BLINKING. SHIFTING THEN BEGAN TO BE ROUGH. I PROMPTLY TOOK IT TO MY MECHANIC WHO FOUND IT NECESSARY TO REPLACE THE TRANSMISSION WITH A REBUILT UNIT. SECOND GEAR CASING HAD FAILED. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE GEAR SHIFTER DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

ASIDE FROM CONTINUING TRANSMISSION PROBLEMS, THE HATCH OF THIS FORD EXPLORER WAS RECALLED SOME YEARS AGO. HOWEVER, THE AREA BELOW THE WINDOW OF THE HATCH ON MANY EXPLORERS MADE IN OR AROUND 2002, HAS BEGUN TO CRACK AND EXTEND TO THE EDGE OF THE HATCH AREA. WHEN CLOSED, THIS CAN BE A HAZARD THAT LEADS TO FURTHER CRACKING, WHICH CAN FURTHER LEAD TO MORE CRACKING AND THEN BREAKING OF THE AREA. THIS CAN LEND ITSELF TO MATERIAL PROJECTING INTO SOMEONE'S EYE OR PROJECTING INTO A PART OF THE BODY THAT REQUIRES SURGICAL REMOVAL. PLEASE RECALL OR ISSUE A WARNING. FORD HAS BEEN CONTACTED VIA THEIR 1-800 NUMBER AND THIS CONCERN WAS DOCUMENTED. PLEASE RECALL... *TR

I BOUGHT A 2002 FORD EXPLORER SPORT TRAC NEW. SHORTLY AFTER HAVE ELECTRIC WINDOW PROBLEMS DRIVERS DOOR BACK PASSENGER WINDOW AND NOW THE PASSENGER DOOR WINDOW, BAD BODY MOUNTS,AND IDLES BAD WHEN IN PARK OR STOPPED AT A RED LIGHT. RPM'S 500 TO 1000 BACK DOWN TO 500-400. 2002 HAD A BABY GIRL 1 1/2 YEARS AND ANOTHER ON THE WAY NEEDED A 4 DOOR AND ALSO FOR WORK. I KICK MY SELF EVERY DAY THAT I HAVE OWNED IT BUT HAD NO CHOICE MONEY WAS TIGHT AND STILL IS COULD NOT AFFORD EVERY TIME GETTING THINGS FIXED SO I LIVED WITH IT!!!! UNTIL I FOUND THIS WEB PAGE I AM FED UP I HAVE ALWAYS OWNED FORD BUT AFTER THIS IM NOT SO SURE ANYMORE! AND READING OTHER PEOPLES WITH THE SAME PROBLEMS THE SPORT TRAC IS ONE BIG LEMON!!!!!! *TR

FORD HAS INFORMED DEALERS THAT THERE IS A PROBLEMS WITH THE AIR BAGS ON 2002 FORD EXPLORERS. IF YOU MOVE THE SEAT TOO MUCH IT DISCONNECTS WITH THE AIR BAG. ALL FORD DEALERS ARE AWARE OF THE PROBLEM, BUT FORD IS NOT WILLING TO ISSUE RECALL. SERIOUS SAFETY ISSUE THAT SHOULD REQUIRE ACTION. IT WOULD BE A SIMPLE FIX OF THE PRETENSIONER LOCATED UNDER THE SEATS. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STARTED THE IGNITION AND IMMEDIATELY, THE 4WD HIGH AND 4WD LOW WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL AND SHIFT INTO THE NEUTRAL GEAR, AS SPECIFIED IN THE OWNER'S MANUAL HOWEVER, THE WARNING INDICATORS FAILED TO DISENGAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS WAITING UPON A RESPONSE PERTAINING TO THE MALFUNCTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

I WAS ON THE HIGHWAY DOING 65 AS POSTED, I STARTED TO FEEL SHAKING FROM THE TIRES AND IT GOT TO THE POINT I COULDN'T CONTROL THE VEHICLE, LUCKY I WAS ABLE TO GET OFF THE SIDE OF THE HIGHWAY AND CALL AAA FOR A TOW, A STATE POLICE OFFICER PULLED BEHIND ME AND SAID LET ME GUESS HUB BEARING. THE POLICE DEPT ALSO HAS THE SAME PROBLEM. THIS IS MY 8TH REPAIR I AM DOING AND NEXT WEEK I AM DOING THE OPPOSITE SIDE. IT IS COSTING ME 600.00 DOLLARS FOR EVERY SIDE I AM DOING. I MADE A COMPLAINT TO FORD COMPANY AND THEY TOLD ME THERE IS NO RECALL. THEN WHY IS MY MECHANIC TELLING ME HE GETS NUMEROUS REPAIR JOBS ON THE SAME VEHICLES. PLUS I SPOKE TO A CO WORKER THAT HAS THE SAME YEAR AND VEHICLE DOING THE SAME THING. WHEN IS SOMETHING GOING TO GET DONE. OR IS THE COMPANY GOING TO WAIT TILL SOMEONE GETS KILLED. BBB AND BLUMINTHAU WAS TOLD ABOUT AND STILL NO RESPONSE FROM NO BODY. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT NOTICED THAT TWO CRACKS DEVELOPED UNDER THE HATCH. THE CONTACT STATED THAT THE FAILURE WAS CAUSED BY EXTREMELY COLD WEATHER. THE DEALER WAS CONTACTED AND THEY STATED TO THE CONTACT THAT THE FAILURE WAS NOT A SAFETY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THEY DID NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 170,000.

COMPLETE TRANSMISSION FAILURE. SLIPPING IN-AND-OUT OF GEAR, FAILURE TO SHIFT BETWEEN GEARS, UNABLE TO STAY AT IDLE WITHOUT SHIFTING TO PARK. ALMOST CAUSED A COLLISION WHEN GEAR SLIP OCCURRED IN THE MIDDLE OF A MAJOR INTERSECTION. *TT

I WAS PUTTING MY CAR IN GEAR WHEN THE GEAR SHIFT SNAPPED OFF IN MY HAND. *TT

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH, THE OVER-DRIVE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE BEGAN TO UNEXPECTEDLY INCREASE ACCELERATION. THE VEHICLE FAILED TO SLOW DOWN EVEN THOUGH THE BRAKE PEDAL WAS ENGAGED SEVERAL TIMES, AS A RESULT THE CONTACT LOSS CONTROL AND CRASHED INTO A TREE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A SAFE LOCATION. THE VEHICLE HAD NOT BEEN TOWED OR REPAIRED FOR THE EXTENSIVE FRONT END DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE SHIFTER HANDLE FRACTURED WHILE ATTEMPTING TO EXIT A PARKING LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 187,000. UPDATED 03/05/12*LJ UPDATED 03/06/12

I AM A SINGLE MOTHER OF 4 DRIVING 55MPH IN HEAVY TRAFFIC ON A 4 LANE HIGHWAY, WITH MY CHILDREN IN THE VEHICLE WHEN THE O/D LIGHT FLASHED A FEW TIMES AND THEN THE TRANSMISSION JUST STOPPED WORKING, AS THOUGH THE VEHICLE WAS IN NEUTRAL I COASTED SAFELY TO A STOP THANK GOD. I TOOK IT TO A FORD SERVICE CENTER AND THEY SAID IT WAS CAUSED BY THE SERVO BOAR????? NEVER HERD OF THIS. IT USED TO BE A SEPERATE LINE THAT COULD BE REPLACED NOW IT IS BUILT INTO THE TRANSMISSION AND THE WHOLE TRANSMISSION HAS TO BE REPLACED. IS WHAT I WAS TOLD TO ME BY THE CERTIFIED FORD SERVICE MAN AND THAT THERE WAS NOT A PROBLEM WITH THE OLD STYLE LINES BUT HE HEARS OF THIS OFTEN WITH THE NEWER TRANSMISSIONS. WAS THIS CHANGED JUST FOR PROFIT BY FORD MOTOR COMPANY? BECAUSE WITH THIS HAPPENING WITHOUT WARNING SOMEONE COULD GET INTO AN ACCIDENT AND BE SERIOUSLY INJURED OR KILLED DEPENDING ON THE SITUATION. I AM VERY UPSET THAT MY FAMILY WAS PUT IN THIS SITUATION BUT WE GOT LUCKY. IF WE WERE ONLY LUCKY ENOUGH TO HAVE THE MONEY TO FIX IT NOW, IT IS $2,400 FOR THE NEW TRANSMISSION AND LABOR. *TT

THE SEAT BELTS ON THE FRONT DRIVERS & PASSENGERS SIDES DO NOT RETRACT . THE SEAT BELTS CONSTANTLY GET CAUGHT IN THE DOOR LOCK ASSEMBLY . THIS ACTUALLY RUINED MY DOOR LOCKS ONCE ALREADY , WHICH I HAD TO REPLACE AT MY EXPENSE . I HAVE READ NUMEROUS ISSUES WITH THE SAME EXACT PROBLEM. *TR

2002 FORD EXPLORER TRANSMISSION I WAS DRIVING DOWN THE ROAD AND THE OVERDRIVE LIGHT STARTED FLASHING AND I NOTICED THE TRANSMISSION STARTED TO SLIP. I DROVE ABOUT 10 MILES MORE TO MAKE IT HOME AND IT COMPLETELY FAILED AND NEEDED TO BE TOWED. I TOOK IT TO A TRANSMISSION SHOP AND THEY SAID IT WAS A COMMON PROBLEM IN 2002 EXPLORERS. OVER $2000 LATER I THOUGHT IT WAS FINALLY FIXED AND NOW NOT EVEN 2 YEARS LATER THE TRANSMISSION WENT AGAIN. THIS TIME IT WAS THE OVERDRIVE. AS A COLLEGE STUDENT I CAN'T AFFORD TO GET IT FIXED AGAIN. THERE DEFINITELY NEEDS TO BE A RECALL ON FORD'S TRANSMISSIONS FOR THAT YEAR. I HAVE BEEN DOING RESEARCH AND THERE IS WAY TOO MANY COMPLAINTS FOR FORD NOT TO DO SOMETHING ABOUT THIS. I WILL NEVER BUY ANOTHER FORD AGAIN. *TR

AT A STOP, BEGAN ACCELERATING TO ENTER HIGHWAY, ACCELERATOR PEDAL BECAME STUCK AND CAR CONTINUED TO ACCELERATE UP TO 90 MPH AT FULL THROTTLE BEFORE I SHUT VEHICLE OFF AND PUT IT IN NEUTRAL. HAS HAPPENED ON SEVERAL OCCASIONS, ALL EXACTLY THE SAME. VEHICLE ACCELERATES AT FULL THROTTLE AND HAS TO BE SHUT OFF BEFORE AN ACCIDENT OCCURS. ONLY WAY TO CORRECT PROBLEM IS TO EXIT VEHICLE AND PUSH GAS PEDAL SEVERAL TIMES; START VEHICLE AND SEE IF ENGINE IS STILL AT FULL THROTTLE.

4X4 MODULE NOW THE TRANSMISSION IS SHIFTING INTO 2 GEAR HARD. *TT

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STARTED THE IGNITION AND THE AIR BAG WARNING INDICATOR CONTINUOUSLY ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

THE TRANSMISSION ON MY 2002 FORD EXPLORER XLT SUDDENLY BEGAN TO REV HIGHER THAN NORMAL. THE OVERDRIVE LIGHT INDICATOR ON THE DASH BEGAN TO FLASH AND 2ND AND 5TH GEAR SEEMED TO HAVE STOPPED WORKING. *TR

I HAVE A 2002 FORD EXPLORER THAT IS IN THE SHOP RIGHT NOW WITH A TORN DOWN ENGINE. I WENT OUT TO START IT ONE MORNING AND IT HAD A HARD START THEN IT STARTED TICKING. COME TO FIND OUT IT THE TIMING CHAIN. FROM WHAT I HAVE READ ONLINE IT IS A VERY COMMON COMPLAINT AND I AM REALLY SURPRISED THAT THIS TRUCK HAS NOT BEEN RECALLED AGAIN FOR THIS PROBLEM. I AM HAVING TO PAY FOR SOMETHING THAT FORD MADE A MISTAKE ON. THE PULLEY ON THE TRUCK IS PLASTIC, AND IT IS FAILING. I ALSO HAVE PROBLEMS WITH MY ELECTRICAL PARTS ON IT. THE LIGHTS INSIDE WILL STAY ON AFTER I TURN IT OFF AND GET OUT AND IF I TURN ON MY REAR DEFROST MY TRUCK DINGS AND SAYS DOOR AJAR..... THIS TRUCK IS AWFUL. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT UPON SHIFTING INTO REVERSE AND APPLYING THE ACCELERATOR PEDAL, THE PEDAL DEPRESSED TO THE FLOOR AND THE VEHICLE SURGED BACKWARD. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED AND WERE IN THE PROCESS OF ASSISTING THE CONTACT WITH AN INVESTIGATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 184,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE SHIFTING FROM PARK TO REVERSE, THE GEAR SHIFTER FRACTURED. A LOCAL MECHANIC INSPECTED THE VEHICLE AND LOCATED THE FAILURE AT THE GEAR HOUSING UNIT. THE MECHANIC ADVISED THE CONTACT THAT THE GEAR SHIFTER HOUSING WOULD NEED TO BE REPLACED.THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 143,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE DEALER MADE FOUR ATTEMPTS TO DUPLICATE THE FAILURE BY REPLACING THE DRIVER AND PASSENGER SIDE SEAT BELT PRETENSIONERS HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 165,000 AND THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE. UPDATED 01/10/12*LJ

THE BODY MOUNTS HAVE DETERIORATED TO A POINT THAT THEY ARE CRUMBLING AND ARE NOT SUPPORTING THE FRAME TO THE BODY AND NEED TO BE REPLACED FOR SAFETY REASONS. THE TRANSMISSION FAILED WITHOUT ANY WARNING AND HAD TO BE REBUILT. NEITHER OF THESE PROBLEMS SHOULD EXIST ON A VEHICLE THAT IS WELL MAINTAINED AND HAS ONLY 52,000 MILES. THESE PROBLEMS APPEAR TO BE COMMON WITH THIS VEHICLE AND NEED TO BE ADDRESSED BY FORD. *TR

WHILE DRIVING MY CAR TO WORK, I CAME TO A STOP SIGN AT THE END OF MY ROAD, LIKE I DO EVERY MORNING. HOWEVER, ON THIS MORNING, AS I TRIED TO ACCELERATE FROM A COMPLETE STOP, MY CAR BOGGED DOWN WHICH LEFT ME IN THE ROAD FOR SECONDS LONGER THEN WAS SAFE. THERE WAS A CAR SPEEDING AROUND THE CURVE, AND MY CAR WOULD NOT ACCELERATE LIKE IT SHOULD. FINALLY, AND THANK GOD, IT JAMMED INTO GEAR, AND ME AND MY ONE YEAR OLD SON WERE NOT INJURED. ALSO, ON THAT SAME DAY, MY CAR STARTING SKIPPING WHILE IN FIRST GEAR, WHICH ALSO WAS A SAFETY HAZARD BECAUSE IT WAS JERKING SO HARD, IT WAS HARD TO KEEP IN UNDER CONTROL, PLUS IT ALSO SLOWED MY PROGRESSION ACROSS HIGHLY CONGESTED AREAS DOWN, WHICH ALSO PUT MY SAFETY AT RISK. WE TOOK MY CAR TO THE SHOP, AND THE REPAIRMAN STATED THAT MY TRANSMISSION WAS HAVING PROBLEMS WITH FIRST GEAR AND OVERDRIVE. THERE HAD BEEN NO PREVIOUS WARNING OR INDICATORS THAT SOMETHING WAS WRONG WITH MY TRANSMISSION UNTIL THE DAY OF. WE HAD THE FLUID CHECKED AND THE ENGINE CHECKED. NOTHING WAS WRONG THAT WE COULD HAVE PREVENTED. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT WAS DRIVING 60 MPH WHEN THE REAR PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THERE WERE THREE LUG NUTS THAT HAD BECOME LOOSE AND CAUSED THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE WHEEL REPLACED. LESS THAN ONE MONTH LATER, THE CONTACT NOTICED THAT THE LUG NUTS HAD BECOME LOOSE AGAIN. THE CONTACT STATED THAT THE LUG NUTS WERE BECOMING LOOSE FROM THE VIBRATION OF THE VEHICLE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE FAILURE MILEAGE WAS 112,000. THE VIN WAS NOT AVAILABLE.

WHILE APPLYING THE BRAKES AT APPROXIMATE SPEED OF 3 TO 5 MPH, ANTI LOCK BRAKES ACTIVATE. FORD DEALERSHIP HAD THE VEHICLE FOR 7 DAYS, REPLACED THE ANTI LOCK BRAKE SENSOR AND ADVISED ME THAT THE VEHICLE WAS FIXED. AS SOON AS I LEFT THE DEALERSHIP, I NOTICED THE SAME PROBLEM. TO DATE, FORD HAS NOT FIXED THE PROBLEM, OR REFUNDED MY MONEY FOR THE REPAIR THAT WAS NOT NECESSARY (ANTI LOCK BRAKE SENSOR.) *TR

MY NAME IS[XXX] AND I OWN A 2002 FORD EXPLORER XLT (V6). I HAVE OWNED IT FOR ALMOST A YEAR NOW (WILL BE IN JAN 2012) AND LOVED EVERY MINUTE OF IT UNTIL RECENTLY. ABOUT 4 MONTHS AGO, I HEARD A STRANGE LOUD WHINING NOISE. I IMMEDIATELY TOOK IT TO MY MECHANIC AND FOUND THAT REAR WHEEL BEARING WAS GOING. I WAS ALSO TOLD THAT IF I WOULD HAVE TOOK THE INTERSTATE TO WORK THAT EVENING I COULD HAVE POSSIBLY DIED OR CAUSED SERIOUS INJURIES TO OTHERS ON ROAD. VERY SCARY! MIND YOU THIS BEARING WENT WITH NO WARNING. IMMEDIATELY AFTER I HEARD THE NOISE I TOOK IT IN. WELL THE BEARING GOT FIXED AND I COULDN'T HAVE BEEN HAPPIER. HOWEVER, ABOUT A MONTH AGO I WAS ON THE INTERSTATE WITH MY TWO YEAR OLD DAUGHTER DOING ABOUT 70MPH WHEN MY TRUCK BEGAN TO SHAKE VIOLENTLY. I ASSUMED I WAS IN THE PROCESS OF HAVING A TIRE BLOW-OUT AND BEGAN SLOWLY BREAKING AND LOSING CONTROL OF THE VEHICLE. LUCKILY I MADE IT ONTO THE SHOULDER OF THE INTERSTATE. MY TIRE HOWEVER WAS NOT AS LUCKY. ALL 5 STUDS ON MY RIGHT REAR TIRE SNAPPED CAUSING THE TIRE TO COMPLETELY FLY OFF AND PROCEED DOWN THE ROAD AT A FAST SPEED JUST PASSING THE TURN RAMP AND MISSING SEVERAL OTHER VEHICLES. IN THE PROCESS OF LOSING THE TIRE, IT ALSO CAUSED DAMAGE TO REAR END OF MY SUV. IT LOOKED AS IF THE TIRE GOT CAUGHT AND CAUSED THE REAR TO DENT IN.REPLACED STUDS AND EVERYTHING SEEMED FINE. TODAY (DEC.15TH) NOT EVEN AN ENTIRE MONTH LATER, VEHICLE STARTED SHAKING AGAIN. OH HOW I REMEMBERED THAT SCARY SHAKE. EXAMINED TIRE AND ONCE AGAIN, STUDS SNAPPED. 2 THIS TIME WITH A THIRD ONE MISSING THE CAP. THE TIRE WAS ONLY HELD BY 2 STUDS. THANK THE LORD I NOTICED THIS PROBLEM BEFORE GOING ONTO THE INTERSTATE AND ONCE AGAIN HAVING MY TIRE FLY OFF! I HAVE BEEN DOING RESEARCH THIS EVENING TO FIND THAT THIS IS A COMMON PROBLEM WITH THE 02-04 EXPLORERS. PLEASE MAKE A RECALL FORD AND OTHERS HELP ME TO GET ONE MADE! THIS IS A SCARY AND DANGEROUS SITUATION! IT CAN CAUSE THE LOSS OF MANY LIVES AS IT HAS ALMOST DONE MINE AND MY DAUGHTERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I AM A MECHNICAL ENGINEER, AND DO A LOT OF MY OWN CAR REPAIRS, WHEN I WAS ADJUSTING THE EMERGENCY BRAKE I NOTICED THAT MY REAR COIL SPRING WAS BROKEN IN 2 PLACES AND RUSTED THROUGH, I WENT ONLINE TO BUY REPLACEMENT SPRINGS AND STRUTS, AND I CAME UPON A WEBSITE WITH OTHERS ALSO WITH THIS ISSUE OF BROKEN SPRINGS ON THIS FORD MODEL. THIS IS A SERIOUS SAFETY ISSUE, A BROKEN SPRING COULD DROP AND PUNCTURE THE TIRE. AT HIGHWAY SPEEDS THIS COULD LEAD TO SERIOUS INJURY AND FATALITIES. THE NHTSA SHOULD HOLD FORD ACCOUNTABLE FOR THIS SERIOUS MANUFACTURING FLAW I AM LEAD TO BELIEVE THAT THE SPRINGS WHERE MANUFACTURED IN CHINA. THE NHTSA SHOULD GET SOME GUTS AND EXPOSE THIS SERIOUS SAFETY ISSUE. AS A PERSONAL NOTE THIS VEHICLE HAS NEVER BEEN OFF-ROAD . *TR

THE REAR HINGES GAVE WAY, AND THE BACK HALF GLASS EXPLODED. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING A LEFT TURN WHEN THE ENGINE RPMS RACED EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,500.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHE ATTEMPTED TO SHIFT INTO REVERSE, BUT THE GEAR SHIFT LEVER DETACHED FROM THE STEERING COLUMN. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO AN INDEPENDENT REPAIR SHOP TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 141,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE GEAR SHIFT LEVER FRACTURED WHILE TRYING TO SHIFT FROM PARK. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 135,000.

REAR SPRING CRACKED AT 100,000 MIL TRANSMISSION FAILED AT 120,000 MIL BODY ELECTRICAL NOT SEALED WELL AND KEEPS SHORTING IN DIFFERENT PLACES CRUISE GETS STUBBORN AND SCARED TO USE IT , IM AFRAID OF IT GETTING STUCK IN CRUISE. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE GEAR SHIFT FRACTURED WHEN HE ATTEMPTED TO SHIFT INTO REVERSE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 110,000.

HI I HAVE A 2002 FORD EXPLORER THAT I HAVE ONLY HAD FOR 7 MONTHS AND APPROXIMATELY 1 WEEK AGO MY CAR STARTED TO HAVE PROBLEMS SHIFTING GEARS WHILE DRIVING. NOT LONG AFTER THAT MY CHECK ENGINE LIGHT CAME ON AND MY O/D LIGHT CAME ON, SO I TOOK IT TO AUTOZONE TO GET THE CODE READ AND THEY TOLD ME IT WAS A PRESSURE CONTROL SOLENOID B (CODE-P0775). I WENT HOME AND STARTED SEARCHING ON THE INTERNET ABOUT THE CODE AND FOUND WHAT IT WAS AND I ALSO SAW THOUSANDS OF PEOPLE COMPLAINING ABOUT THE SAME PROBLEM. FORD KNOWS ABOUT THIS ISSUE ABOUT THEIR FAULTY TRANSMISSIONS AND THEY REFUSE TO ISSUE ANY RECALLS TO FIX THE PROBLEM. I THINK ITS OUTRAGEOUS THAT WE, THE OWNERS, HAVE TO PAY FOR THIS EXPENSIVE REPAIR WHEN ITS NOT OUR FAULT. I FEEL LIKE SINCE THE TRANSMISSIONS FOR THIS CAR IS FAULTY AND IS KNOWN TO FAIL AT VARIOUS TIMES AND MILES, WHICH ARE TOO LOW FOR A TRANSMISSION TO FAIL, FORD SHOULD BE HELD RESPONSIBLE FOR THIS PROBLEM BECAUSE IT IS DEFINITELY A SAFETY ISSUE BECAUSE THE TRANSMISSION CAN FAIL AT ANYTIME WHICH HAVE CAUSED MANY ACCIDENTS AND WILL CAUSE MORE ACCIDENTS AND DEATHS UNTIL FORD TAKE RESPONSIBILITY FOR THEIR ACTIONS AND RECALL THE TRANSMISSIONS. I HAVE TWO SMALL KIDS THAT ARE IN THE CAR WITH ME ON A DAILY BASIS AND I TRAVEL ON THE HIGHWAYS ALL THE TIME AND THIS IS GOING TO BE VERY DANGEROUS FOR ME TO DO NOW. I DON'T KNOW WHAT TO DO BECAUSE I DON'T HAVE ANY MONEY TO REPAIR OR REPLACE THE TRANSMISSION AND THIS CAR IS THE ONLY CAR THAT WE HAVE FOR TRANSPORTATION. WE ALL NEED HELP TO GET FORD TO DO A RECALL. *TR

I OWN A 2002 FORD EXPLORER XLS. I HAVE BEEN HAVING TRANSMISSION PROBLEMS FOR A WHILE AND FORD DEALER TOLD ME IT WAS COMMON WITH THE 2002 EXPLORER. I AM NOW AT 100K MILES AND MY TRANSMISSION IS IN NEED OF BEING REBUILT BECAUSE FORD MANUFACTURED A TRANSMISSION THAT WAS TWO SMALL FOR THE 2ND AND 5TH GEARS TO SHIFT IN WHICH CREATED FRICTION AND WEAR ON THE TRANSMISSION. I AM A SINGLE MOTHER WHO STILL OWES MONEY ON THIS VEHICLE AND I CANNOT AFFORD 2000 TO "REBUILD" THIS TRANSMISSION FOR IT TO FAIL ON ME AGAIN LIKE ALL THE REST. I CONTACTED FORD AND OF COURSE THEY TOLD ME THAT THEY COULDN'T HELP ME. MY FATHER BEING A MECHANIC TOLD ME THAT I CANNOT DRIVE THIS VEHICLE BECAUSE THE MOTOR WAS ABOUT TO BLOW DUE TO THE HIGH RPMS THIS TRANSMISSION HAS BEEN PUTTING OUT FOR A WHILE. AFTER DOING RESEARCH I FOUND THIS WEBSITE HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/TRANSMISSION/TRANSMISSION_FAILURE.SHTML WHERE OVER 350 PEOPLE ARE HAVING THE SAME ISSUE WITH THE SAME YEAR, MAKE, AND MODEL VEHICLE. I COULD HAVE POTENTIALLY BROKE DOWN IN THE MIDDLE OF THE ROAD WITH MY THREE YEAR OLD IN THE CAR WHERE ANYTHING COULD HAVE HAPPENED. THESE VEHICLES ARE NORMAL BOUGHT FOR FAMILY VEHICLES AND I DO NOT SEE HOW THIS IS NOT ON THE RECALL LIST SINCE IT IS PUTTING MANY FAMILIES IN DANGER. PLEASE LET ME KNOW IF THERE IS ANYTHING I NEED TO DO TO GET A RECALL ACTIVE ON THIS TRANSMISSION. THANK YOU. *TR

THE TRUNK OF MY VEHICLE HAS DEVELOPED A SIZABLE CRACK IN THE REAR PANEL ONLY THROUGH NORMAL USE. I HAVE SEEN THIS ON A NUMBER OF OTHER SIMILAR VEHICLES AND KNOW IT IS NOT ONLY ME WITH THIS PROBLEM. *TR

CPSC# I11A0238A. 2002 FORD EXPLORER. STUDS FOR VEHICLE REAR RIGHT TIRE COMPLETELY SNAP IN HALF. *LN

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT AFTER LOOSING CONTROL OF THE VEHICLE AND CRASHING INTO A POLE, NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED MINOR CONTUSIONS. THE PASSENGER SUFFERED A BROKEN ARM. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 135,000.

I COME TO REALIZE IN THE AUTOMOTIVE INDUSTRY VEHICLES DO NOT A TRANSMISSION GAUGE. TRANSMISSION SENSORY LIGHT TO LET YOU KNOW WHEN YOUR TRANSMISSION FLUID IS GETTING LOW. THIS IS A PROBLEM FOR ME AND MANY MORE AMERICANS. MY FORD EXPLORER SPORT TRAC DO NOT HAVE A TRANSMISSION SENSORY LIGHT OR A GAUGE. THE TRANSMISSION IS SLIPPING AND NOT SHIPPING OUT GEARS RIGHT. SOMEONE IS RESPONSIBLE FOR THIS PROBLEM. WE HAVE ALL OTHER FLUID GAUGES EXCEPT A TRANSMISSION GAUGE. *TR

TRANSMISSION FAILED. *TR

THIS TRANSMISSION ISN'T DUE FOR IT'S FIRST SERVICE UNTIL 150,000 MILES. WITH NO WAY TO CHECK FLUID LEVELS THERE IS NO WAY FOR THE OWNER TO PREVENT FAILURE. THERE HAS NEVER BEEN ANY INDICATION OF LEAKS ( NO OIL SPOTS ON DRIVEWAY). TRANSMISSION JUST QUIT. *TR

TIMING BELT TENSIONER......MY CAR IS MAKING NOISES AND EVERY MECHANIC I TAKE MY TRUCK TO EITHER TELL ME TO GET A NEW MOTOR OR SELL IT AND NO MECHANIC WANTS TO WORK ON IT BECAUSE ITS SO COMPLICATED... :/ AS A SINGLE MOTHER EITHER OPTION IS NOT AN OPTION....BOTH MY DRIVER AND REAR PASSENGER WINDOW MOTORS BROKE, I ALREADY PUT IN A NEW TRANSMISSION 3 MONTHS AGO...AND NOW THIS.....I TOOK IT TO THE DEALERSHIP ON 11/10/11 AND ITS FUNNY HOW THEY KIND OF LAUGH ABOUT THIS MODEL OF VEHICLE AND GIVE ME THE SAME LOOK THAT OTHER MECHANICS GIVE ME ABOUT HOW THE TENSIONER IS ON THE BACK OF THE VEHICLE AND THEY'D NEED TO TAKE THE ENTIRE ENGINE OUT TO REPAIR IT, AND IF YOU DON'T REPAIR IT THERE IS A CHANCE THAT THE TENSIONER WILL BREAK AND CAUSE THE ENTIRE BACK PART OF THE MOTOR TO BREAK......THIS NEEDS TO BE LOOKED INTO AND RECALLED SINCE THERE ARE SO MANY DRIVERS WITH THE SAME PROBLEM ON THE SAME MODEL. PLEASE HELP..PLEASE REFER TO THE THOUSANDS OF COMPLAINTS AT THE FOLLOWING SITE... HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/. *TR

2002 FORD EXPLORER. THROTTLE STUCK WHILE DRIVING. VEHICLE WAS PUT IN NEUTRAL IN ORDER TO STOP ACCELERATION. THIS IS INCREDIBLY DANGEROUS AND COULD HAVE CAUSED SERIOUS INJURY TO US AS WELL AS OTHERS. *LN UPDATED 11/09/11 *BF THE CONSUMER STATED HE REMOVED HIS FOOT FROM THE ACCELERATOR AND APPLIED THE BRAKE. THE RPM'S REVVED TO 4000-5000 AND IT CONTINUED TO MAKE THE VEHICLE ACCELERATE AS HE TRIED TO BRAKE. HE PUT THE VEHICLE IN NEUTRAL TO STOP THE ACCELERATION. THEN ENGINE KEPT THE RPM'S OVER 4000 UNTIL THE IGNITION WAS TURNED OFF. UPDATED 11/10/11 UPDATED 11/17/11 UPDATED 12/08/11

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT SPORADICALLY, THE BRAKE LIGHTS WOULD NOT ILLUMINATE WHEN THE BRAKE WAS DEPRESSED. THE DEALER DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 111,000. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

I WENT TO PERFORM BRAKE PAD REPLACEMENT AND FOUND PASSENGER SIDE REAR COIL SPRING BROKEN. WHEN I GOT AROUND TO THE DRIVERS SIDE TO NO AVAIL THAT REAR COIL SPRING IS BROKEN AS WELL. *TR

I WAS DRIVING IN TOWN AT APPROXIMATELY 30 MPH WHEN I DROVE OVER A CRACK AND IT FELT LIKE A LARGE POTHOLE. I HEARD A GRINDING NOISE AND PULLED OVER. MY REAR SPRINGS WERE BOTH BROKEN. THE DRIVER SIDE ONE AT THE TOP AND THE PASSENGER SIDE ONE AT THE TOP IN 3 PLACES. WHEN I TURN NOW IT FEELS LIKE MY VEHICLE IS GOING TO ROLL OVER. THIS IS A COMMON PROBLEM AS STATED BY MANY OTHERS ON MANY INTERNET SITES. THIS IS GOING TO CAUSE A SERIOUS IF NOT DEADLY ACCIDENT. FORD NEEDS TO DO A RECALL ON THIS PART AND REPLACE THEM FOR FREE, SINCE THEY WERE THE ONES WHO USED BAD PARTS IN THEIR VEHICLES. THIS IS A MANUFACTURING DEFECT AND SHOULD BE TREATED AS SUCH. *TR

IN MY 2002 FORD EXPLORER, THE CEL CAME ON, ALONG WITH THE O/D OFF LIGHT BLINKING. IT STARTED TO MAKE A WHINING NOISE, AND THE NEXT DAY, THE CAR WOULD NOT SHIFT INTO SECOND GEAR. IT WOULD ONLY STAY IN 1ST GEAR AND WOULD ONLY GO ABOUT 20 MPH. I NOW HAVE TO REPLACE THE TRANSMISSION OR HAVE IT REBUILT. *TR

I HAD MY TRANSMISSION REPLACED IN JUNE 2006 UNDER MY EXTENDED WARRANTY, $4000 (BRAND NEW FORD BUILT TRANSMISSION), MY COST $100. MY EXPLORER HAD 59,900 MILES. I WAS SOMEWHAT SURPRISED! HERE IT IS AGAIN, OCTOBER 2011, AT 109,000 AND THE TRANSMISSION NEEDS TO BE REPLACED AGAIN! NO MORE EXTENDED WARRANTY! A BRAND NEW FORD BUILT TRANSMISSION HAS TO BE REPLACED AFTER 50,000 MILES? I WOULD'VE NEVER THOUGHT IN A MILLION YEARS! I CONTACTED FORD MOTOR COMPANY CUSTOMER SERVICE ON OCT. 28TH, 2011. I WAS TOLD THAT MY WARRANTY HAS EXPIRED AND FORD HAS NO FINANCIAL ASSISTANCE OR WARRANTIES AVAILABLE. I'M A SINGLE PARENT W/A KID IN COLLEGE. I CAN NOT AFFORD TO REPLACE THE TRANSMISSION OR PURCHASE A NEW CAR. I'M BARELY MAKING MY ENDS MEET. FORD MOTOR COMPANY KNOWS THAT THE TRANSMISSION IN 2002 FORD EXPLORER IS DEFECTIVE AND THEY REFUSE TO CONDUCT A RECALL! FORD MOTOR COMPANY IS A MULTI-BILLION DOLLAR CORPORATION TAKING ADVANTAGE OF HARD WORKING CONSUMERS! BUYER BEWARE! I WILL NEVER BUY ANOTHER FORD. YOU COULD NOT GIVE ME ONE FOR FREE! WHAT SHALL I DO...? FORD NEEDS TO BE A SHAME OF THEMSELVES! BUILD FORD TOUGH? LET'S A BIG FAT LIE! *TR

THE TRANSMISSION STARTED TO SLIP IN MAY OF 2011. I HAD THE TRANSMISSION SERVICED AND IT DID NOT CORRECT THE PROBLEM. I AM UNABLE TO CHECK THE TRANSMISSION FLUID AS IT IS A SEALED UNIT NO DIP STICK. WE DROVE THE VEHICLE UNTIL IT NO LONGER MOVES. THE COST TO REPLACE THE TRANSMISSION IS 2800.00 PLUS... THERE WAS NO REASON WHY THIS SHOULD HAVE HAPPENED. *TT

TRANSMISSION (5R55) SOLENOID PACK AND SERVO BOTH WENT OUT AT SAME TIME SERVO IS TERRIBLE DESIGN. THERE SHOULD BE A RECALL FROM FORD ON THESE PROBLEMS ON THIS TRANSMISSION. *TT

REAR COIL SPRINGS BROKE AND HAD TO BE REPLACED FORD WOULD NOT WARRENTY. *TT

TRANSMISSION DIED FORD WOULD NOT WARRENTY. *TR

WHEN SHIFTING INTO PARK THE SHIFT LINKAGE COUPLER SNAPPED AND THE SHIFTER CAME OFF IN MY HAND. UPON INSPECTION THE COUPLER IS A CHEAP RESIN AND SHOULD NOT SNAP WITH NORMAL WEAR USAGE. THIS IS A LINK TO A FORUM WITH 129 COMPLAINTS OF SIMILAR ISSUES. HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/ACCESSORIES-INTERIOR/GEAR_SHIFT_LEVER_PRNDL_FELL_OFF.SHTML. *TR

PURCHASED THIS VEHICLE TODAY AND ON WAY HOME THE TRANSMISSION "OD OFF" LIGHT STARTED FLASHING. RESEARCH SHOWS THIS IS A MAJOR COMMON PROBLEM WITH A FAILED TRANSMISSION IN THIS MODEL. I AM ON SOCIAL SECURITY DISABILITY AND CANNOT AFFORD THE $3,000 PLUS TO FIX. *TR

WHILE SHIFTING FROM DRIVE INTO PARK, THE GEAR SHIFT BROKE OFF IN MY HAND AND WAS STUCK IN REVERSE. I HAD TO HAVE MY CAR TOWED AS WE COULDN'T GET THE CAR TO GO INTO PARK. *KB

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE REAR WINDOW HINGE WAS BROKEN. THE CONTACT STATED THAT THE FAILURE OCCURRED A TOTAL OF THREE TIMES PRIOR TO THE MOST RECENT FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE WINDOW HINGE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 82,000.

FOR THE SIXTH TIME SINCE 2009, I WAS DRIVING AND HEARD WHAT SOUNDED LIKE A POP. MY BOYFRIEND NOTICED MY RIGHT REAR TIRE WOBBLING. I KNEW IMMEDIATELY A STUD OR STUDS HAD BROKEN. WHEN HE POPPED OFF THE CAP, TWO STUDS WERE LITERALLY SNAPPED AT THE BOLT, CLEAN BREAK. THIS HAS HAPPENED SIX OTHER TIMES, ONE IN WHICH MY TIRE WAS HANGING ON BY ONE STUD AND NEARLY CAUSED ME TO WRECK INTO A TELEPHONE POLE. I THOUGHT IT WAS MY MECHANIC MAKING ERROR AFTER ERROR BUT COULD NEVER FIND AN ISSUE. NOW, AFTER DOING SOME EXTENSIVE RESEARCH, I SEE IT IS FORDS ERROR. THIS IS A LIFE THREATENING ISSUE. I HAVE SPENT THOUSANDS OF DOLLARS GETTING NEW ROTORS, NEW TIRES, ETC. THINKING THIS WAS IT. CLEARLY IT'S NOT. FORD NEEDS TO EITHER REIMBURSE OR RECALL THE VEHICLES. I'M DONE. *KB

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE OVERDRIVE WARNING LIGHT ILLUMINATED AND THE VEHICLE EXHIBITED ABNORMAL NOISES. THE DEALER ADVISED THE CONTACT TO REPLACE THE TRANSMISSION AND PERFORMED THE REPAIRS IN NOVEMBER 2008 HOWEVER, IN OCTOBER 2011 THE FAILURE RECURRED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 51,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPLACEMENT OF THE REAR WHEEL BEARINGS WHEN THE MECHANIC NOTICED THAT THE DRIVER AND PASSENGER SIDE REAR COIL SPRINGS WERE FRACTURED AND WOULD HAVE NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE CONTACT SHIFTED INTO REVERSE THE GEAR SHIFT LEVER COMPLETELY DISENGAGED FROM THE HOUSING AREA. THE VEHICLE WAS TOWED TO THE DEALER AND CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.

MY WIFE WAS PICKING UP HER MOTHER AND SHE WENT TO PUT THE EXPLORER INTO REVERSE AND THE SHIFTER BROKE OFF IN HER HAND. SHE COULD NOT GET THE CAR INTO GEAR SO WE HAD IT TOWED HOME. I FOUND THE PIECE HOLDING THE SHIFTER WAS BROKEN OFF. FORD WANTED $1,000 FOR THE PIECE TO FIX IT. *TR

[XXX] GOT BEHIND THE WHEEL OF HER 2002 FORD EXPLORER, INTENDING TO PICK UP HER SON FROM SCHOOL. WHEN SHE TRIED TO SHIFT THE CAR INTO REVERSE, SHE SAYS THE ENTIRE GEAR SELECTOR BROKE OFF AND FELL IN HER LAP. IT TURNS OUT SHE'S NOT ALONE. TEAM 4 INVESTIGATOR JIM PARSONS REPORTED THAT THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION HAS BEEN INVESTIGATING SIMILAR COMPLAINTS AROUND THE COUNTRY -- SOME OF WHICH INVOLVED VEHICLES SLIPPING INTO GEAR AND CRASHING -- FOR MORE THAN TWO YEARS. NHTSA'S OFFICE OF DEFECTS INVESTIGATION SAYS IT HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVED THEY HAD SHIFTED THE SUVS INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES. EARLIER THIS YEAR, NHTSA UPGRADED ITS INVESTIGATION TO AN ENGINEERING ANALYSIS FOR 2002-2005 FORD EXPLORERS AND MERCURY MOUNTAINEERS. [XXX] SAYS FORD TOLD HER SHE WOULD NEED TO REPLACE HER ENTIRE STEERING COLUMN TO FIX THE BROKEN GEAR SELECTOR AT A COST OF MORE THAN $1,500. INSTEAD, SHE WORKED WITH HER LOCAL MECHANIC TO FIND AN AFTER-MARKET REPLACEMENT PART THAT RETAILS FOR $30. SO FAR, FORD MOTOR COMPANY HAS NOT ISSUED A RECALL ON THE GEAR SELECTOR. MORE INFORMATION: NHTSA WEBSITE DETAILS ON EXPLORER INVESTIGATION (TYPE IN ACTION NUMBER EA09013) READ MORE: HTTP://WWW.WTAE.COM/NEWS/29353127/DETAIL.HTML#IXZZ1ZYUBPJEG INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I RECENTLY HAD THE DEALER INSTALL 2 NEW REAR WHEEL BEARINGS (2ND TIME IN 2 YEARS) AND WAS TOLD THAT BOTH REAR SPRINGS ARE BROKEN. I WAS TOLD THAT THE BROKEN PIECES CAN COME OUT WHILE DRIVING AND PUNCTURE THE TIRE. I DID AN INTERNET SEARCH AND FOUND OVER 100 COMPLAINTS OF THE SAME BROKEN SPRINGS ON OTHER EXPLORERS. *TR

THE TRANSMISSION HAS A 5 SECOND DELAY WHEN GOING INTO REVERSE OR DRIVE. THE CAR TRANSMISSION JERKS FORWARD SUDDENLY AND RANDOMLY SHIFTS INTO A HIGHER OR LOWER GEAR WHILE DRIVING. THERE IS A LOUD GRINDING NOISE WHILE THE CAR IS RUNNING AND WHILE THE GEARS ARE SHIFTING. *TT

GEAR SHIFT BROKE OFF IN MY HANDS. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE SHIFTING INTO PARK, THE GEAR SHIFTER FRACTURED. THE CONTACT WAS UNABLE TO MANEUVER THE SHIFTER SO THE CONTACT TOWED THE VEHICLE TO THE DEALER WHERE THE DEALER REPLACED THE ENTIRE STEERING COLUMN. THE FAILURE MILEAGE WAS 151,957. UPDATED 11/03/11 *BF THE CONSUMER STATED THE SHIFT LEVER BROKE OFF. THE DEALER STATED THE STEERING COLUMN WHERE THE SHIFTER ATTACHED AND IGNITION LOCK CYLINDER CAME APART. THE STEERING COLUMN HAD TO BE REPLACED. UPDATED 03/08/12

#3 CYCLINDER PLUB BLEW. HAD TOWED TO DEALER. DEALER SAID THEY COULD FIX EASILY BY INSTALLING A HELIX COIL ADAPTER & COULD HAVE CAR READY NEXT DAY. DEALER CALLS BACK AND SAYS THEY FIXED IT BUT IT WAS REALLY RUNNING BAD AND THAT THEY WOULD NOT RECOMMEND DRIVING IT. I ASKED WHAT THE SOLUTION WAS AND THEY SAID THEY COULD PULL THE HEAD AND REFINISH IT BUT THAT THEY WOULD NOT RECOMMEND DOING SUCH. I ASKED ABOUT A JASPER AND THEY SAID THEY WOULD NOT RECOMMEND AS JASPER HAS A POOR WARRANTY (12 MONTHS+LIMITED MILEAGE & NO LABOR) WHILE A NEW FORD ENGINE WOULD HAVE 3 YEARS, NO MILEAGE LIMIT & BE WARRANTED FOR BOTH LABOR AND PARTS. AS I NEEDED THE VEHICLE - AS IT IS I HAD TO RENT A VEHICLE. AFTER GETTING THE VEHICLE BACK AND TALKING WITH SEVERAL OTHER FORD DEALERS - IT WOULD SEEM THAT THERE IS A STRONG POSSIBILITY THAT THE FORD DEALER INSTALLING THE HELIX COIL MAY HAVE DROPPED DEBRIS INTO THE ENGINE - AS NONE OF THE OTHER DEALERS SAID THEY HAVE EVER HAD TO REPLACE AN ENGINE FOR A BLOWN SPARK PLUG. PS: THE PLUGS WERE THE ORIGINALS FROM THE FACTORY. I HAVE TRIED TO WORK WITH THE DEALER TO GET SOME SORT OF REDUCTION IN WHAT I HAD TO PAY BUT THEY HAVE BEEN LESS THAN INTERESTED IN TALKING WITH ME. SO AM TRYING FIGURE OUT WHAT MY NEXT STEP SHOULD BE. ALL ADVISE WOULD BE APPRECIATED AS APPARENTLY THE PLUG BLOWING PROBLEM IS COMMON! THIS IS A SERIOUS SAFETY HAZARD - THERE COULD HAVE BEEN A FIRE. *KB

THE TRANSMISSION ON MY 2002 FORD EXPLORER FAILED AT ABOUT 86,000 MILES AND REQUIRED $3000.00 TO REPAIR. FORD ACKNOWLEDGED THAT IT WAS A DESIGN FLAW BUT WOULD DO NOTHING TO COVER ANY OF THE REPAIR COSTS. AFTER RESEARCHING THIS ONLINE AND TALKING TO MECHANICS THERE ARE THOUSANDS OF 2002 FORD EXPLORER TRANSMISSIONS THAT HAVE FAILED. THIS IS A TEXTBOOK CASE OF THE NEED FOR A RECALL REQUIRING FORD TO REPLACE THE DEFECTIVE TRANSMISSIONS AT NO COST TO THE CONSUMER. *TT

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE PARKED, THE CONTACT NOTICED FLAMES AROUND THE RADIO CONSOLE AND THE DASHBOARD. THE FIRE DEPARTMENT REPORTED TO THE SCENE AND A REPORT WAS FILED. THE CAUSE OF THE FIRE WAS DETERMINED TO BE A FAILURE WITHIN THE RADIO CONSOLE WIRES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

I HAVE A 2002 FORD EXPLORER XLT, MY TRANSMISSION JUST RECENTLY WENT OUT. IT HAS ABOUT 142,000 MILES. I TOOK IT TO A TRANSMISSION SPECIALIST, TO GET IT FIXED, THEY TOOK IT APART, AND TOLD ME IT WAS COSTING $3,786.60 TO GET IT FIXED/REBUILT! AS OF RIGHT NOW MY TRUCK IS STILL IN THE SHOP, IT HAS BEEN THERE FOR 2 WEEKS NOW. THERE IS NO WAY CAN AFFORD TO PAY THAT, I"M JUST A STUDENT. I DID SOME RESEARCH ONLINE AND IT TURNS OUT THAT THERE IS THOUSANDS OF PEOPLE WITH THE SAME PROBLEM; TRANSMISSIONS GO OUT AND THE MAJORITY ON THE 2002 MODEL. THEY REBUILD THE TRANSMISSION, ONLY FOR IT TO GO OUT AGAIN. SOME PEOPLE HAVE REPLACED/REBUILT THEIR TRANSMISSIONS 4 OR 5 TIMES. I ALSO READ THAT THESE TRUCKS CAN STOP AT ANY MOMENT; ANYWHERE. THIS IS VERY DANGEROUS, ESPECIALLY IF ON THE FREEWAY. I DON'T SEE WHY FORD, DIDN'T RECALL THIS TRUCK OR THIS TRANSMISSION. THEY NEED TO TAKE RESPONSIBILITY AND FIX THE PROBLEM. I HAVE NO IDEA, WHAT I AM GOING TO DO TO GET MY TRUCK FIXED.. OR MAYBE EVEN REPLACED. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT WAS DRIVING 50 MPH UPHILL WHEN THE VEHICLE BEGAN TO STALL. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WAS UNABLE TO SHIFT INTO PARK. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WOULD NEED REPLACING. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT A POSSIBLE BRAKE FLUID LEAK CAUSED THE TRANSMISSION TO MALFUNCTION. THE CONTACT DID NOT HAVE THE TRANSMISSION REPLACED. THE FAILURE MILEAGE WAS 129,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED HE NOTICED THAT THE FRONT TIRES WERE WEARING EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER COIL SPRING WAS FRACTURED, CAUSING THE EXCESSIVE TREAD WEAR. THE VEHICLE WAS NOT REPAIRED. BOTH REAR COIL SPRINGS ALSO FRACTURED SINCE THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 96,000. THE VIN WAS UNAVAILABLE.

I JUST PURCHASED A USED 2002 FORD EXPLORER SPORT ON 08/06/2011 SO THAT I HAD A VEHICLE THAT I COULD TAKE THE KIDS ON CAMPING TRIPS. ON 09/04/2011 ON OUR WAY TO DAYTONA BEACH I NOTICED THE CAR WAS PUSHING AND SWERVING IN BOTH DIRECTIONS, I HAD JUST PUT BRAND NEW TIRES ON IT AND REPLACED BOTH THE UPPER CONTROL ARMS AND ALL 4 BALL JOINTS AND HAD AN ALIGNMENT DONE, I THOUGHT THAT IT'S A BIGGER VEHICLE THAN WHAT I'M USED TO AND HAD BEEN A SLIGHTLY WINDY. ON THE WAY HOME ON MONDAY 09/05/2011 IT WAS EVEN WORSE, I COULD FEEL THE BODY ROLLING THE CAR PUSHING ECT.. I PULLED OVER AND CHECKED THE FRONT SUSPENSION. THERE APPEARED TO BE NOTHING WRONG. I CRAWLED HOME A NERVOUS WRECK. WHEN WE UNLOAD THE CAR AT HOME I NOTICED THE CAR WAS SAGGING IN THE LEFT REAR.I CRAWLED UNDER THE VEHICLE. I NOTICED 2 BIG ISSUES, 1ST THE COIL SPRING IS BROKEN WERE LUCKY IT DIDN'T POP OUT AND SHRED A TIRE, AND 2ND ALL OF THE BODY MOUNT BUSHINGS ARE COMPLETELY CRUMBLING OR JUST PLAIN GONE. TALK ABOUT DANGEROUS. I WENT ONLINE AND THERE SEEMS TO BE THOUSANDS OF COMPLAINTS FOR THE 2002 EXPLORERS ON BLOGS AND FORD FORUMS AND TONS OF SITES FOR COMPLAINTS FOR AUTOMOBILES FOR ALL MODELS OF THIS VEHICLE FOR THE EXACT SAME THINGS. I HAVE ALSO SEEN NUMEROUS OTHER COMPLAINTS ON THIS VEHICLE FOR OTHER EQUIPMENT FAILURES ONE OF THEM BEING A WHINING NOISE COMING FROM THE REAREND OF THE CAR WHICH I THOUGHT WAS THE TIRES, BUT APPARENTLY IT IS AN IMPROPERLY ENGINEERED DIFFERENTIAL THAT FORD WILL NOT FIX OR ADMIT THAT THERE IS A PROBLEM WITH ALTHOUGH THERE ARE A COUPLE OF TECHNICAL BULLETINS OUT ON IT. THEY ARE JUST LUCKY THAT MY CHILDREN WERE NOT INJURED. HOW DARE THEY NOT ACCEPT ANY RESPONSIBILITY TO TAKE CARE OF THESE VEHICLES THAT THEY ENGINEERED AND SOLD, USED OR NOT. IF YOU MANUFACTURE AN UNSAFE VEHICLE AND A DEFECTIVE VEHICLE YOU SHOULD BE RESPONSIBLE. IS IT GONNA TAKE A FATHER AND HIS CHILDREN BEING KILLED. *TR

TRANSMISSION FAILURE. *TR

I BOUGHT MY 2002 FORD EXPLORER IN 2005. AT ABOUT 85000 MILES I NOTICED THE TRANSMISSION STARTED TO SLIP AND OFTEN JERKS REAL HARD WHEN SHIFTING INTO 3RD. I HAD THE TRANSMISSION FLUID CHANGED BY AN AUTHORIZED FORD DEALER IN MY AREA AND THEY TOLD ME THERE ARE NO METAL SHAVINGS IN THE FLUID, HOWEVER, THEY DID TELL ME THAT THE 2002 FORDS ARE WELL KNOWS FOR HAVING TRANSMISSION PROBLEMS AND THEY SEE IT ALL THE TIME IN THIS MAKE MODEL AND YEAR. I CALLED FORD AND THEY TOLD ME THERE ARE NO RECALLS ON THE TRANSMISSION, HOWEVER, READING ALL THE PROBLEMS ON THE INTERNET ABOUT OWNERS WHO HAVE COMPLAINED, I FEEL THERE SHOULD BE A RECALL ON THIS BECAUSE IT IS A SAFETY ISSUE! *TR

IN THE EVENING, I WAS ABOUT HALF AN HOUR FROM HOME WHEN I PULLED UP TO A GAS PUMP AT A STATION AND ATTEMPTED TO PUT THE VEHICLE INTO PARK. I DID NOT DO ANYTHING DIFFERENT THAN NORMAL. THE STEERING GEAR SHIFT BROKE OFF INTO MY HAND. IT WAS ATTACHED BY A WIRE. I COULD NOT TELL WHAT HAPPENED EXCEPT THAT IT WAS BROKEN OFF THE STEERING COLUMN. THE SERVICE DEPARTMENT OF THE DEALERSHIP WAS CLOSED BUT THE RECEPTIONIST SAID THAT THE VEHICLE COULD BE LEFT AT THE SERVICE DEPARTMENT LOT OVERNIGHT AND THEY WOULD TAKE A LOOK AT IT THE NEXT DAY. I DROVE TO THE DEALERSHIP HOLDING THE PIECE IN MY RIGHT HAND AS I DID NOT KNOW WHAT WOULD HAPPEN IF IT BECAME UNATTACHED FROM THAT WIRE. I FELT SCARED THAT SOMETHING WAS GOING TO HAPPEN SUCH AS A FIRE, TURN COMPLETELY OFF IN TRAFFIC, ETC. I DIDN'T KNOW WHAT WAS GOING TO HAPPEN NEXT. I GOT TO THE DEALERSHIP, SET THE EMERGENCY BRAKE AND TURNED OFF THE IGNITION. I COULDN'T GET THE KEY OUT OF THE IGNITION. I HAD NO CHOICE BUT TO LEAVE MY VEHICLE THERE WITH KEY IN THE IGNITION. I EMPTIED AS MUCH OF MY STUFF FROM THE CAR AS I COULD AS I WAS WORRIED THAT THERE COULD BE SOME TYPE OF CRIMINAL ACTIVITY OVERNIGHT. THANKFULLY, IT WAS THERE THE NEXT MORNING BUT UNFORTUNATELY THE COST OF REPAIR IS OVER $1,500. THE SERVICE ADVISOR SAID THE ONLY WAY TO FIX THIS IS TO REPLACE THE ENTIRE STEERING COLUMN. THIS IS ALL OUT OF POCKET COSTS. I AM THANKFUL THAT THE DEALERSHIP DOES PROVIDE FREE LOANERS AND THAT THIS HAPPENED IN A PLACE WHERE I COULD EXIT THE LOCATION AND MAKE IT TO THE DEALERSHIP. THE COST TO REPAIR, THE STRESS THAT THIS CAUSED, THE FACT THAT THIS IS A KNOWN DEFECTIVE PART, AND THE POSSIBILITY OF THIS HAPPENING AGAIN ARE ALL NOT GOOD. *TR

2002 FORD EXPLORER AT 15000 MILES; BOUGHT TRUCK USED FROM MY BROTHER. HE NEVER DROVE IT BECAUSE HE HAD A COMPANY CAR. FUEL PUMP WENT OUT WHILE DRIVING IT HOME, DOOR AJAR LIGHT NEVER WENT OUT, CHECK ENGINE LIGHT CAME ON(SHOULD HAVE TAKEN IT RIGHT BACK TO MY BROTHER).$650.00 TO REPLACE FUEL PUMP, $100.00 TO FIX DOOR AJAR LIGHT(FIXED MYSELF), $600.00 TO FIX CHECK ENGINE LIGHT AND THAT PROBLEM WAS DIFFERENT DEPENDING ON WHICH PLACE CHECKED THE ERROR CODES. NOW THE FUEL GAGE IS GOING ALL OVER THE PLACE AND VERY POOR MPG. WAS TOLD THE SENDING UNIT IS PROBABLE CAUSE. NOW THIS 2002 EXPLORER STILL UNDER 20,000 MILES. WHAT NEXT!! *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT AND REAR END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. IN ADDITION, THERE WAS SEVERE VIBRATION IN THE STEERING WHEEL WHICH CAUSED DIFFICULTY IN STEERING THE VEHICLE NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THE ENTIRE GLASS ON ALL FOUR DOORS EXHIBITED PERMANENT STREAKS WHICH DISTORTED HIS VISIBILITY. IN ADDITION, THERE WERE SIMILAR STREAKS ON THE FRONT AND REAR WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO SPECIALIZED IN AUTO GLASS. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO ACID. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3. ALL GLASS HAS A FOG TYPE FILM AND STREAKS WHICH OBSCURES VISION DURING NIGHT TIME AND INCLEMENT WEATHER DRIVING. UPDATED 09/29/2011 *LN *TR

I HAVE A 2002 FORD EXPLORER THAT HAS 120,000 MILES ON IT. I WAS RECENTLY DRIVING BACK HOME FROM A TRIP IN SAN FRANCISCO, CALIFORNIA TO SACRAMENTO, CALIFORNIA. TWO DAYS AFTER HAVING MY CAR FULLY SERVICED AND MY OVER DRIVE LIGHT CAME ON AND AS SOON AS THAT HAPPENED MY CAR STARTED TELLING ME I NEED TO GET MY TRANSMISSION CHECKED. I SAT THERE THINKING TO MYSELF HOW CAN THIS BE HAPPENING I JUST SPENT 800 DOLLARS TO HAVE ALL OF MY FLUIDS FLUSHED, BRAKES CHECKED, EVERYTHING. I TOOK MY CAR BACK TO THE AUTO REPAIR STORE AND THEY TOLD ME I NEEDED A NEW TRANSMISSION AND AFTER LABOR IT WOULD BE AROUND 5000 (I THINK I WAS QUOTED THAT PRICE BECAUSE I'M A YOUNG FEMALE, I WAS LOOKING ONLINE AND MOST PEOPLE WERE QUOTED AROUND 3000). I'M A FULL TIME COLLEGE STUDENT PAYING FOR MY CLASSES WITH STUDENT LOANS AND GRANTS. I DON'T HAVE A FEW THOUSAND DOLLARS SITTING AROUND AT MY DISPOSAL TO FIX MY CAR. I ALSO CAN'T HAVE MY CAR IN THE SHOP FOR A LONG PERIOD OF TIME DUE TO THE FACT IF I MISS MORE THAN 3 CLASSES MOST OF MY PROFESSORS WILL DROP ME. I HAVE RESEARCHED THIS ISSUE AND MANY OTHER CONSUMERS NOT JUST MYSELF HAVE HAD THIS INCIDENT HAPPEN TO THEM, I BELIEVE FORD IS IN THE WRONG FOR HAVING FAULTY MANUFACTURING, THEY HAVE MADE IT SO ANY TRANSMISSION WORK HAS TO BE DONE BY THE DEALER, YOU CAN'T EVEN CHECK YOUR OWN TRANSMISSION FLUID. I FEEL AS IF FORD NEEDS TO ISSUE A RECALL ON THEIR TRANSMISSIONS OR OFFER SOME KIND OF HELP TO PAY FOR THESE UNACCEPTABLE INCIDENTS. *TR

I HAVE A 2002 FORD EXPLORE WITH 47,000 MILES. WAS TOLD BOTH REAR SPRINGS WERE BROKE DURING VEHICLE INSPECTION. DON'T KNOW WHEN THEY BROKE. DAILY DRIVER ONLY, NO TOWING. SHOULD NOT HAPPEN AT 47,000 MILES SHOULD HAVE A RECALL WITH ALL THE COMPLAINTS WITH SPRINGS. *TR

TRANSMISSION FAILURE IN 2010, ALMOST CAUSED VEHICLE ACCIDENT ON THE HIGHWAY; WAS REBUILT IN MARCH 2011, BUT TRANSMISSION IS SLIPPING AGAIN AND IT IS NOW AUGUST 2011. I HAVE BEEN CHECKING SEVERAL DIFFERENT WEBSITES AND I RECEIVED 1 RECALL LETTER IN THE MAIL BUT HAPPENED TO NOTICE THERE IS ANOTHER RECALL. IF ALL OF THESE PROBLEMS ARE CONTINUING TO HAPPEN, WHY IS A RECALL ON THE ENTIRE TRUCK NOT DONE? IT IS OBVIOUSLY A DEFECTIVE VEHICLE. I HAVE 2 SMALL CHILDREN, ONE WITH A MEDICAL ISSUE THAT HAS TO TRAVEL FOR HER DOCTOR VISITS. THESE PROBLEMS ARE GETTING OUT OF HAND. I CAN NOT BELIEVE IT HAS GONE THIS LONG AND NOTHING HAS BEEN DONE ABOUT IT. THERE IS ALSO THE ISSUE WITH THE NON WORKING AIR COMPRESSOR AND THE BAD ELECTRICAL SYSTEM AS WELL AS THE ROARING IN THE BACK TIRES. AS MUCH AS I TRAVEL WITH MY CHILDREN AND GET FROM POINT A TO B, IM SURPRISED THIS THING HAS NOT FALLEN APART. I WAS A SUCKER FOR A PRETTY TRUCK!! *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE REAR LIFT GATE AND WINDOW WOULD NOT ENGAGE PROPERLY AND IT WOULD ALSO WOBBLE. THE ELECTRONIC POWER DOOR LOCKS WOULD NOT WORK BECAUSE THEY WOULD DETECT THE LIFT GATE WAS NOT CLOSED ENGAGING AND A WARNING SOUND ACTIVATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS) THAT MAY BE RELATED TO THE FAILURE; HOWEVER, THE DEALER STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 55 MPH SHE NOTICED SMOKING IN THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO STATED THERE WAS A MINOR DEFECT IN THE TRANSMISSION. THE MECHANIC REPAIRED THE DEFECT AND WITHIN TWO WEEKS THE TRANSMISSION FAILED. THE CONTACT TOWED THE VEHICLE TO HER HOME AND NOTIFIED THE MANUFACTURER REGARDING THE TRANSMISSION FAILURE. THE MANUFACTURER STATED THERE WAS NOTHING THEY COULD SINCE THERE WERE NO RELATED RECALLS. THE CONTACT STATED IF THE TRANSMISSION FAILED WHILE DRIVING ON THE HIGHWAY, A CRASH COULD OCCUR. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE MOVING THE GEAR SHIFTER FROM PARK TO REVERSE, THE GEAR SHIFTER FRACTURED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS STATED THE STEERING COLUMN HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT SHE WAS UNABLE TO SHIFT THE VEHICLE INTO REVERSE. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 131,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE FUEL GAUGE READING BEGAN TO FLUCTUATE ERRATICALLY . THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED SUGAR WAS FOUND IN THE FUEL SYSTEM. THE TECHNICIANS REPLACED THE FUEL PUMP,CLEANED THE FUEL TANK, AND REPLACED THE FUEL FILTER. AFTER THE REPAIRS, THE FUEL GAUGE CONTINUED TO READ EMPTY CONSTANTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 09/20/2011 *LN *TR

2002 FORD EXPLORER HAD ALL COIL SPRINGS BROKEN AND SOME MAY HAVE BEEN FOR QUITE SOME TIME. THIS IS A COMMON PROBLEM THAT FORD WILL NOT ACKNOWLEDGE. I PULLED INTO MY DRIVEWAY AND I HEARD SOMETHING CLUNK IN THE BACK AND SURE ENOUGH IT WAS COMPLETELY CRACKED. TOOK IT INTO GET REPAIRED ALONG WITH STRUTS AND BALL BEARING PLATE. TOTAL COST FOR THE FAILURE OF THESE SPRINGS = $1750! *TR

OVERDRIVE LIGHT BEGAN TO FLICKER ON AND OFF, AND THE TRANSMISSION WOULD NOT SHIFT PROPERLY. WOULD STAY IN A LOWER GEAR DURING ACCELERATION AS THE RPM CONTINUED TO CLIMB. HAD STORED CODES DIAGNOSED WITH THE FOLLOWING: P0732 (GEAR 2 INCORRECT RATIO), P0733 (GEAR 3 INCORRECT RATIO), P0734 (GEAR 4 INCORRECT RATIO). WAS ADVISED NOT TO CONTINUE TO DRIVE VEHICLE. REQUIRED COMPLETE TRANSMISSION REBUILD (BY AN INDEPENDENT INCLUDING UPGRADES) INCLUDING THE REPLACEMENT OF THE TORQUE CONVERTER DUE TO EXCESSIVE METAL FILINGS THROUGHOUT. TOTAL COST $2581.60. THE VEHICLE HAS NEVER BEEN USED FOR TOWING (NO HITCH) AND IS NOT ABUSED. . INVESTIGATION ON THE WEB REVEALS THIS TRANSMISSION FAILURE TO BE QUITE COMMON, CITING WEAKNESSES IN THE ORIGINAL DESIGN. CREATES A POTENTIALLY HAZARDOUS DRIVING CONDITION BECAUSE THE FAILURE CAN OCCUR AT ANY TIME AT WHICH POINT THE ERRATIC BEHAVIOR COULD LEAD TO AN ACCIDENT.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 55 MPH THE ACCELERATOR PEDAL WOULD NOT DISENGAGE. THE DRIVER ATTEMPTED TO PULL THE ACCELERATOR PEDAL UP WITH HER FOOT BUT WAS UNSUCCESSFUL BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SLOWED DOWN. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE OFF OF THE ROAD AND CRASHED INTO A FEW SMALL TREES IN A WOODED AREA. THE DRIVER PREVIOUSLY SUFFERED FROM SPINAL INJURIES AND EXPERIENCED BACK AND HIP PAIN. THE DRIVER WAS TREATED BY A DOCTOR FOR THE INJURIES. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY HAD THE VEHICLE TOWED TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 09/21/11*LJ UPDATED 10/05/11

I NEVER HAVE ANY WARNING BEFORE MY TRANSMISSION SLIPS WHILE DRIVING MY 2002 FORD EXPLORER SPORT TRAC. MY TRANSMISSION SLIPS WHEN IT SHIFTS FROM 2ND GEAR INTO 3RD GEAR, AFTER THE TRANSMISSION SLIPS MY OD DASH LIGHT BEGINS FLASHING; THIS PROBLEM HAS BEEN HAPPENING SINCE THE FIRST MONTH I THAT I HAVE OWNED (APRIL 2007, WITH 77,000 MILES). I HAVE ATTEMPTED TO GET THE DEALERSHIP TO DIAGNOSE THE PROBLEM, BUT THEY WILL NOT TOUCH IT UNLESS I PAID $195. I CANNOT AFFORD TO HAVE THAT DONE UNLESS THE COST GOES TOWARDS A REPAIR. I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND I FOUND NUMEROUS COMPLAINTS ABOUT THIS TRANSMISSION ISSUE HAPPENING. *TR

BOTH REAR COIL SPRINGS (STRUT ASSEMBILES) BROKEN ON 2002 FORD EXPLORER XLT. BREAKS IN STEEL COIL SPRINGS DISCOVERED DURING DEALER INSPECTION IN 2010. VEHICLE IS USED FOR STANDARD DAILY DRIVING ON PAVED ROADS. RESULTED IN SAGGING REAR OF VEHICLE AND DEGRADED VEHICLE CONTROL IN BUMPY TERRAIN. PARTS LIKELY BROKEN FOR SOME TIME BEFORE DETECTION. REPLACEMENT PARTS HAVE BEEN INSTALLED TO CORRECT PROBLEM. PHOTOS OF BROKEN PARTS AVAILABLE. *TR

2002 FORD EXPLORER LF SEATBELT BUCKLE PRETENSIONER BAD. AIRBAG LIGHT CONTINUED TO ILLUMINATE AFTER TWO REPLACEMENTS OF OVER 300.00 EA. SAFETY ISSUE? *TR

THIS COMPLAINT IS IN REGARDS TO THE 2002-2005 FORD EXPLORER/MERCURY MOUNTAINEER MODELS (4 DOORS). I OWN A 2002 FORD EXPLORER 4 DOOR XLS WITH 150,000 MILES. RECENTLY MY VEHICLE BECAME VERY DANGEROUS TO DRIVE. WHEN I ACCELERATE AND THEN RELEASE THE PEDAL THE VEHICLE WOULD "PUSH" TO ONE SIDE OR ANOTHER. ALSO GOING AROUND CURVES I WOULD GET A "DEATH WOBBLE" WHERE THE VEHICLE WOULD "PUSH" FROM SIDE TO SIDE IN ALMOST A SWINGING MOTION AND WHEN YOU ATTEMPT TO CORRECT IT, IT CONTINUES TO SWING EXCESSIVELY BACK AND FORTH. TONIGHT I WENT TO CHECK MY WHEEL BEARINGS THINKING THIS WAS THE PROBLEM, AND I FOUND 3 OUT OF THE 4 COIL SPRINGS ON THE STRUTS WERE BROKEN. BOTH REAR COILS WERE SHATTERED (EASIEST WAY TO DESCRIBE IT) AT THE TOP OF THE SPRING. I COULD LITERALLY PULL PIECES OF COIL SPRING OUT OF THE COIL. THE FRONT RIGHT SPRING WAS ALSO CRACKED ALL THE WAY THROUGH, NEAR THE BOTTOM OF THE COIL. I HAVE SPENT ALOT OF TIME WORKING ON CARS AND I HAVE NEVER SEE 3 COIL SPRINGS FAIL AT THE SAME TIME ESPECIALLY SINCE THEY ARE LESS THAN 10 YEARS OLD!!! I ALSO DID A GOOGLE SEARCH AND READ WHERE OTHER OWNERS HAVE HAD SPRING FAILURES AS LOW AS 75,000 MILES!! PLEASE LOOK INTO THIS ISSUE THERE ARE SO MANY OF THESE ON THE ROAD. I WORK IN LAW ENFORCEMENT AND THIS I FEEL IS A SIGNIFICANT SAFETY RISK AFTER EXPERIENCING THE LOSS OF CONTROL YOU HAVE WHEN DRIVING THE VEHICLE IN THIS CONDITION. IF THIS WOULD HAVE HAPPENED IN THE ILLINOIS WINTER WITH ICE ON THE ROADS IT COULD HAVE BEEN DISASTROUS. I WILL BE REPLACING THE ENTIRE STRUT/COIL SPRING ASSEMBLY SING THE REAR SPRINGS HAVE COLLAPSED IN SUCH A WAY THAT THE SPRING IS RUBBING ON THE STRUT BODIES. ONE OF THE ISSUES IS, WITH EXCEPTION OF THE HANDLING CHARACTERISTICS, THE VEHICLE SITS LEVEL AND CLOSE TO ITS NORMAL RIDE HEIGHT AND ITS IS VERY DIFFICULT TO TELL 3 SPRINGS ARE BROKEN. I WILL BE TAKING PICTURES TO DOCUMENT THIS FAILURE AND I WILL BE WILLING TO PROVIDE THIS TO YOU. I MAY ALSO SAVE THE OLD PARTS IF YOU WOULD LIKE. *TR

WAS DRIVING HOME FROM GETTING GROCERIES AND THE CAR FAILED TO ACCELERATE. WAS AT A INTERSECTION SO IT WAS A UNPLEASANT SITUATION AS THEIR WAS ONCOMING CARS. PULLED THE CAR OVER AND SHUT OFF.. CHECKED FOR TRANSMISSION FLUID.. THERE WAS NONE. STARTED CAR AND IT WOULD ONLY DRIVE ABOUT 15 MPH THE REMAINDER OF THE TRIP. THE OVERDRIVE CONTROL ON THE TRANSMISSION HAD FAILED. 2200 REPAIR.. CHECKED THE RECALLS AND THERE CURRENTLY IS NOT ONE EVEN THOUGH THIS SPECIFIC TRANSMISSION HAS THOUSANDS OF COMPLAINS (NOT OVER EXAGGERATING) THIS IS A DANGEROUS SITUATIONS CONSIDERING I COULD HAVE BEEN ON THE INTERSTATE OR A ON RAMP. THIS VEHICLE IS SITTING IN MY GARAGE AWAITING A RECALL OF WHEN MY FAMILY GETS THE FINANCIAL STABILITY TO REPAIR IT IN A NON FORD DEALERSHIP/REPAIR SHOP. THIS SUV GETS REGULAR FLUID FILLS/CHANGES AT THE CORRECT INTERVALS WITH DOCUMENTATION.. THIS TRANSMISSION IS "SEALED" WHICH MEANS IT CANNOT BE CHECKED FOR FLUID LOSS OR BAD FLUID. "BAD ENGINEERING" WHICH SHOULD REQUIRE A REPAIR AT FORDS EXPENSE. *TR

2002 FORD EXPLORER , HAD REAR END REPAIRED AT 75000.0 MILES BY FORD DEALER AND AGAIN IT'S MAKING A GRINDING NOISE AT 101000.0...LIKE ALL OTHERS, THEY STATE OUT OF WARRANTY AND WANT CUSTOMER TO PAY. *TT

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE TIMING CHAIN WAS FRACTURED AND THE ENGINE WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 177,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE REAR TAIL LIGHTS AND BOTH TURN SIGNALS STOPPED ILLUMINATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INSPECTED THE LIGHTS AND STATED THAT THE WIRES WERE CORRODED AND NEEDED TO BE REPAIRED. THE MECHANIC PERFORMED THE REPAIRS. THE FAILURE RECURRED APPROXIMATELY THREE WEEKS LATER. THE MANUFACTURER WAS NOTIFIED, AND OFFERED ASSISTANCE. THE FAILURE MILEAGE WAS 111,000.

TRANSMISSION HAS GONE OUT AT 85,300 MILES, MUST HAVE IT REBUILT. *KB

2002 FORD EXPLORER-TRANSMISSION FAILURE-130,000 MILES-JULY 12, 2011 TRANSMISSION REBUILT AT 119,000 MILES ON JAN. 13, 2010 BY A LOCAL FORD DEALER- BOTH FAILURES CONSISTED OF THE TRANSMISSION SLIPPING IN AND OUT OF GEAR DURING NORMAL DRIVING. IN HEAVY TRAFFIC THIS IS A VERY DANGEROUS SITUATION. THE VEHICLE SUDDENLY LOSES SPEED AND PASSENGERS ARE SUBJECT TO REAR END IMPACT OR SUDDEN SURGES OF SPEED WHEN THE TRANSMISSION SLIPS BACK INTO GEAR, CAUSING A POSSIBLE REAR END IMPACT WITH ANOTHER VEHICLE. IN ADDITION, THE TRANSMISSION STICKS IN ONE GEAR AND WILL NOT SHIFT. FORD MOTOR COMPANY HAS BEEN AWARE OF THE PROBLEMS WITH THIS TYPE OF TRANSMISSION SINCE 2002. MY LOCAL DEALER SAYS THAT FMC FIGURES REVEALED THAT 30% OF VEHICLES EQUIPPED WITH THIS TRANSMISSION EXPERIENCED FAILURE OF SOME TYPE. HOWEVER FMC OFFERED VERY LITTLE RELIEF TO ITS CUSTOMERS. I BELIEVE THAT IT IS TIME FOR AN IMMEDIATE FORCED RECALL OF THIS TRANSMISSION. *KB

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT UPON SHIFTING THE VEHICLE INTO REVERSE, THE GEAR SHIFTER SEPARATED FROM THE STEERING COLUMN. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 183,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, SHE NOTICED SMOKE AND FLAMES COMING FROM UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND THE ORIGIN OF THE FIRE WAS UNKNOWN. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE FAILURE WAS LOCATED AT THE MASTER CYLINDER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THE CONTACT WAS AWAITING FURTHER INSTRUCTION BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 68,000.

2002 FORD EXPLORER TRANSMISSON SLIPPING GEARS, HARD TO SHIFT, AND NOT ACCELERATING IN APRIL 2008 AT 100K MILES. REPLACED WITH A REBUILT TRANSMISSION AND SAME THING IS HAPPENING AGAIN AFTER ONLY 40K MORE MILES AND ONLY 2 MONTHS OUT OF WARRANTY FOR THE REBUILT TRANSMISSION. THIS IS CLEARLY A DEFECTIVE TRANSMISSION AND SOMEBODY IS GOING TO GET SERIOUSLY HURT. *TT

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE WOULD NOT ACCELERATE MORE THAN 20 MPH, AND THE OVER DRIVE WARNING LIGHT REMAINED ILLUMINATED. DUE TO THE TYPE OF WARNING LIGHT, THE VEHICLE WOULD NOT SHIFT INTO GEAR, CAUSING THE TRANSMISSION TO FAIL. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS OR WARRANTIES, AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 68,000.

I OWN A 2002 XPLORER, RECENTLY THE O.D LIGHT BEGAN BLINKING AND THE TRUCK STARTED JERKING VIOLENTLY. I DID SOME RESEARCH AND FOUND OUT THERE ARE THOUSANDS OF PEOPLE WITH THE SAME TRANSMISSION PROBLEM.I HAVE AN EIGHT YEAR OLD WHO WAS IN THE TRUCK WITH ME AT THE TIME.THIS IS A MAJOR SAFETY ISSUE WITH FORD AND SHOULD DEFINATELY BE LOOKED INTO. *TT

REAR CRACKED/CRUMBLING STRUT SPRINGS BOTH SIDES. *TR

MY 2002 FORD EXPLORER (AUTOMATIC TRANSMISSION) WAS PARKED IN MY DRIVEWAY. I ATTEMPTED TO SHIFT OUT OF PARK WHEN THE GEAR SHIFT BROKE OFF IN MY HAND. I NOW HAVE TO PAY $1360 FOR A REPLACEMENT (USED) STEERING COLUMN. AFTER DOING RESEARCH, I HAVE DISCOVERED THAT THIS PROBLEM IS VERY COMMON WITH 2002 FORD EXPLORERS. FORD MOTOR COMPANY SHOULD VOLUNTARILY DO A RECALL, BEFORE A CLASS ACTION LAW SUIT IS BROUGHT AGAINST THEM. *TR

I WAS RIDING ALONG THE HIGHWAY IN MY 2002 FORD EXPLORER WITH MY TWO KIDS ON VACATION. WE HAD BEEN DRIVING FOR ABOUT 4 HOURS . I WAS USING THE CRUISE CONTROL. I CAME TO A RED LIGHT THEN CONTINUED ON FOR ABOUT 2 MILES THAN ALL OF A SUDDEN THE CHECK TEMP GAUGE CAME ON AND THE GAUGE WAS ALL THE WAY HOT. I WAITED FOR A SAFE PLACE ON THE SIDE OF THE RODE TO PULL OVER. AS SOON AS THE TRUCK WAS PUT IN PARK SMOKE STARTED COMING IN THROUGH THE GLOVE BOX AND THE HOOD. MY SON WHO WAS SITTING IN THE PASSENGER SEAT SAID HIS LEGS FELT HOT. A PASSERBY PULLED OVER AND YELLED GET YOUR STUFF AND GET OUT OF THE TRUCK. WE HAD ENOUGH TIME TO GET WHAT WE COULD AND RUN. THE TRUCK STARTED TO BURN AND ALL WE COULD DO WAS WATCH. WE WERE STRANDED 4 HOURS FROM HOME. LUCKILY FOR US THE GOOD SAMARITANS PROBABLY SAVED OUR LIVES. THE TRUCK WENT FROM HOT TO FULLY INVOLVED IN A MATTER OF A FEW MINUTES. BY THE TIME THE FIRE DEPT. CAME THE TRUCK WAS A TOTAL LOSS. *TR

I WAS OPENING THE REAR GLASS ON MY 2002 FORD EXPLORER SPORT WHEN THE HINGE BROKE AND THE GLASS FELL ON MY ARM. I WAS LUCKY TO CATCH IT BEFORE IT HIT THE GROUND. I NOW HAVE A HUGE BRUISE ON MY ARM. I CONTACTED FORD THE SAID MY TRUCK WAS NOT INCLUDED IN THE RECALL BECAUSE OF WHERE IT WAS BUILT. *TR

MY 2002 FORD EXPLORER'S TRANSMISSION COMPLETELY STOPPED WORKING WHILE STOPPED AT A TRAFFIC LIGHT. THAT IS A MAJOR SAFETY HAZARD AND COULD HAVE CAUSED A MAJOR ACCIDENT. I HAVE READ NUMEROUS COMPLAINTS ABOUT THE TRANSMISSION IN THESE MODEL AND YEAR VEHICLES. THERE NEEDS TO BE SOME RECALL FOR THIS. *TR

WHILE MY WIFE WAS BACKING UP IN MY SON'S DRIVEWAY, THE GEAR SHIFT BROKE ON MY 2002 FORD EXPLORER. THE CHARGE TO REPAIR BY A FORD DEALER WAS ROUGHLY $2,000.00 (INCLUDING TOW CHARGES). AFTER DOING RESEARCH ON THIS ISSUE, IT APPARENTLY IS WAY TOO COMMON, HOWEVER FORD REFUSES TO ACKNOWLEDGE RESPONSIBILITY OR ISSUE A RECALL. *TR

WHEN SHIFTING FROM REVERSE TO PARK THE SHIFT LEVER BROKE OFF IN MY HAND. TO RESEARCH THIS PROBLEM PLEASE LOOK AT WWW.CARCOMPLAINTS.COM AND LOOK UNDER THE 2002 EXPLORER AND UNDER THE SUB HEADING INTERIOR ACCESSORIES PROBLEMS. OF THE 180 COMPLAINTS UNDER THIS SUB HEADING, 126 ARE FOR THE BROKEN SHIFT LEVER PROBLEM AND THESE WERE ALL REPORTED SINCE 2008. PLEASE ISSUE A RECALL FOR THIS SAFETY PROBLEM. THE PROBLEM IS CLEARLY DUE TO FAULTY DESIGN AND FAULTY PARTS. *TR

MY VEHICLE SURGES FORWARD WHEN THE BRAKES ARE APPLIED. THIS HAS HAPPENED SEVERAL TIMES THIS MONTH. *TT

YOU NEED TO SERIOUSLY LOOK INTO RECALLING ALL 2002 FORD EXPLORERS FOR POTENTIALLY DANGEROUS WHEEL AND HUB ASSEMBLIES. THIS HAPPENED ON MULTIPLE OCCASIONS. THE FIRST TIME IT HAPPENED, IT HAPPENED IN AUGUST 2008. I JUST MOVED INTO MY DORM, AND I HAD TO GO HOME FOR A LITTLE WHILE. I WAS ON THE PENNSYLVANIA TURNPIKE, AND MY TRUCK BEGAN SWERVING TO THE POINT THAT I HAD NO CONTROL OVER IT, AND I HAD TO PULL OVER. WHEN I GOT OUT, I PULLED THE LUG COVER OFF THE REAR PASSENGER SIDE WHEEL TO FIND THAT FOUR OF THE FIVE LUGS WERE SNAPPED. I HAD TO PAY $400 TO HAVE IT TOWED, AND WHEN IT GOT TO THE GARAGE, THEY FOUND THAT THE WHEEL BEARINGS AND HUB WERE DAMAGED. THE NEXT TIME IT HAPPENED, IT HAPPENED ON THE DRIVER'S SIDE REAR WHEEL, AND, AGAIN, THE LUGS SNAPPED AND THEY FOUND THE HUB AND WHEEL BEARINGS TO BE THE CAUSE OF IT. THIS WAS ABOUT A MONTH AFTER THE FIRST INCIDENT. THE THIRD INCIDENT INVOLVED BOTH FRONT WHEELS, BUT LUCKILY ONLY THE WHEEL BEARINGS AND HUBS WERE DAMAGED AND MY WHEELS STAYED IN PLACE. THIS HAPPENED ABOUT NOVEMBER OF 2010. IN JANUARY OF 2011, THE REAR WENT AGAIN. THIS TIME IT WAS IN THE MIDDLE OF A SNOW STORM, SO I HAD TO WAIT IN THE FREEZING COLD FOR TWO HOURS UNTIL THE TOW TRUCK COULD COME. CURRENTLY, MY VEHICLE IS SITTING IN A GARAGE TO HAVE YET ANOTHER WHEEL BEARING REPLACED BECAUSE IT HAS FAILED. IN TOTAL, IN THE LAST TWO YEARS, THE REAR WHEEL BEARINGS HAVE BEEN REPLACED THREE TIMES EACH AND THE FRONT WHEELS HAVE NOW BEEN REPLACED TWO TIMES EACH. EVERY TIME IT HAPPENS, IT FEELS AS THOUGH YOU ARE DRIVING ON ICE, AND THE VEHICLE EVENTUALLY GETS TO THE POINT WHERE IT CANNOT BE CONTROLLED ANY LONGER. I'VE HAD NUMEROUS INCIDENTS WHERE I'VE BEGAN TO FISHTAIL. EVERY TIME IT GOES TO THE GARAGE, THEY PUT IT ON THE LIFT AND THE WHEELS JUST DANGLE THERE. THE MECHANIC, ONE TIME, KICKED IT AND IT FELL OFF. HE DID THIS TO SHOW HOW CLOSE I WAS TO A MAJOR ACCIDENT. THESE VEHICLES NEED TO BE RECALLED AND EQUIPPED WITH SUPERIOR PARTS. FORD WILL EVENTUALLY KILL SOMEONE. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR DETACHED FROM THE HINGE WHILE THE CONTACT WAS ATTEMPTING TO CHANGE GEARS. THE CONTACT WAS ABLE TO SHUT OFF THE VEHICLE BUT THE KEY WOULD NOT COME OUT OF THE IGNITION. THE VEHICLE WAS REPAIRED ONCE BUT THE FAILURE RECURRED. THE DEALER WAS CONTACTED AND TOLD THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 74,797 AND THE CURRENT MILEAGE IS 75,846. UPDATED 07/27/11*LJ

UPON TAKING MY 2002 FORD EXPLORER FOR A ROUTINE OIL CHANGE. I WAS INFORMED BY THE FORD DEALER THAT MY LEFT REAR SPRING WAS BROKEN. MY EXPLORER ONLY HAS 26,116 MILES, HOW COULD THE SPRINGS BREAK? I NEVER CARRY ANYTHING HEAVY, USUALLY ONLY ONE PERSON IS IN THE VEHICLE. IV'E BEEN READING ON THE INTERNET AND THERE ARE HUNDREDS OF OTHER PEOPLE WITH THE SAME PROBLEM. WHY HASN'T NHTSA LOOKED IN THIS ISSUE SINCE IT IS A SAFETY PROBLEM? FORD MOTOR CO. KNOWS THIS IS A DEFECT SINCE THEY CHANGED THEIR DESIGN AFTER IT WAS DISCOVERED. CAN NHTSA RE-EXAMINE THIS ISSUE AND ORDER A RECALL BEFORE SOMEONE JETS INJURED. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE ODOMETER BEGAN TO FLASH AND THE VEHICLE BEGAN TO JERK ABNORMALLY. THE VEHICLE WAS TAKEN HOME AND PARKED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 84,000.

TRANSMISSION GEAR SHIFT BROKE OFF STEERING COLUMN AS THE VEHICLE WAS PUT IN PARK. COULD HAVE BEEN A MAJOR SAFETY ISSUE HAD I BEEN ANYWHERE OTHER THAN MY HOME AND SHIFTING INTO ANY OTHER GEAR THAN PARK. THOUGHT THIS WAS AN ISOLATED INCIDENT ONLY TO FIND INFORMATION ONLINE THAT THIS IS A COMMON OCCURRENCE WITH THE 2002 EXPLORERS (OVER 100 REPORTED ON ONE WEBSITE ALONE). OTHER ISSUES I'VE EXPERIENCED SINCE DAY 1 OF PURCHASING THE VEHICLE NEW ARE TRANSMISSION LUNGING, VEHICLE ROCKING WHEN PUT IN PARK, AND DIFFICULTY SHIFTING INTO PARK.

TODAY I DROVE MY 2002 FORD EXPLORER OUT AND UPON RETURNING HOME I COULD NOT SHIFT IT INTO PARK. I SWITCHED IT OFF THINKING THAT IF I CRANK IT UP AND TURN THE WHEELS IT WOULD GO INTO PARK BUT I COULDN'T EVEN CRANK IT UP BECAUSE I WAS NOT IN THE PARK GEAR. I PLAYED WITH IT FOR 20 MINUTES AND IT FINALLY WENT INTO PARK. I LET IT SIT FOR A COUPLE HOURS AND WENT BACK OUT AND CRANKED IT, IT WENT INTO GEAR. I DROVE IT AROUND THE BLOCK CAME BACK AND PARKED. CRANKED IT UP ABOUT 10 MINUTES LATER TO GO OUT AND IT WOULD NOT COME OUT OF PARK GEAR. I HAVE NO IDEA WHAT THE PROBLEM BUT IF IT'S SOMETHING SERIOUS THE DEALER CAN HAVE IT BACK. SOMETHING SHOULD BE DONE TO MAKE FORD REPAIR THEIR MALFUNCTIONS, WE ARE TALKING SOME SERIOUS MONEY ON THESE REPAIRS AND A LOT OF PEOPLE LIKE MYSELF IS LOOKING FOR WORK NOW. PEOPLE WE NEED TO START PROTESTING OUT SIDE THESE DEALERSHIPS. THEY ARE GETTING RICH AND WE ARE SUFFERING AT THEIR MISHAPS. *TR

SPARKPLUG WAS EJECTED FROM HEAD WHILE DRIVING. THE PLUG WAS MANUFACTURER SPECIFICATION AND PROPERLY INSTALLED TO THE CORRECT TORQUE. SPARKPLUG HOLE WAS DAMAGED AND NEEDED TO BE MACHINED FOR A NEW PLUG. CREATES A SAFETY HAZARD WHILE DRIVING AS WELL AS A FIRE HAZARD AS THE EMPTY CYLINDER FORCES AIR/FUEL MIXTURE INTO THE ENGINE COMPARTMENT WHERE EJECTED SPARK PLUG COULD IGNITE IT. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS THE CONTACT HEARD A BUZZING NOISE IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THE REAR PASSENGER SIDE WHEEL BEARING NEEDED TO BE REPLACED. AFTER THE REPAIRS WERE PERFORMED, THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE VEHICLE BEGAN TO SHAKE AND WOBBLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS STATED THE HUB AND THE WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

THIS REQUESTED RECALL INVOLVES A 2002 FORD EXPLORER HAVING AN AUTOMATIC TRANSMISSION. DURING NORMAL USE, THE SHIFT LEVER BREAKS OFF AT A CAST ROTATING CYLINDER THAT TRANSMITS THE TORQUE FROM THE GEAR SHIFTER TO PUSH AND PULL THE CABLE THAT PUTS THE VEHICLE IN PARK, DRIVE, NEUTRAL, AND REVERSE. THE VEHICLE ALSO HAD A TENDENCY TO JUMP OUT OF PARK EVEN BEFORE THE PART BROKE WHICH CAUSED THE VEHICLE TO ROLL BACK AND ALMOST PINNED ME BETWEEN ANOTHER VEHICLE WHEN THE VEHICLE ROLLED BACK AND CRASHED INTO A VEHICLE PARKED DOWNHILL. THIS WAS A NEAR MISS ACCIDENT. FORD WANTS TO CHARGE $1500 TO REPLACE THE ENTIRE STEERING COLUMN. WE ELECTED TO JUNK THE VEHICLE AT THIS TIME UNTIL ANOTHER SOLUTION CAN BE FOUND. VEHICLE STILL DRIVES IF YOU REACH YOUR HAND AND PUSH/PULL THE TRANSMISSION CABLE TO SHIFT THE AUTOMATIC TRANSMISSION INTO GEAR. WE CAN SEND THE BROKE OFF SECTION OF THE PART IF YOU WILL RETURN IT. ON THE INTERNET, THERE ARE MANY REPORTS OF THE SAME FAILURE FOR YEARS 2002 THROUGH 2005 FORD EXPLORERS. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THE GEAR SELECTOR LEVER FRACTURED WHEN SHIFTING FROM PARK INTO DRIVE. THERE WAS NO PRIOR WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

FUELING SYSTEM/FUEL PUMP FAILURE. THIS IS MY SECOND 2002 FORD EXPLORER AND I'M HAVING THE SAME ISSUE. THE FIRST EXPLORER I HAD I REPLACED THE FUEL PUMP AND CONTINUED TO HAVE THE SAME. NOW THE CURRENT 2002 EXPLORER I HAVE NOW IS EXPERIENCE THE SAME EXACT ISSUE. I'M JUST AMAZED AT HOW MANY COMPLAINTS THERE ARE ABOUT THIS PROBLEM FROM OTHER BUYERS AND IT STILL ISN'T CONSIDERED A RECALL. VERY FRUSTRATED! *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE LIFTGATE GLASS SHATTERED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE: BODY: HATCHBACK/LIFTGATE: HINGE AND ATTACHMENTS) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. ONE YEAR LATER, THE CONTACT NOTICED A FRACTURE THROUGH THE MIDDLE OF THE LIFTGATE AND THE LIFTGATE WOULD NOT CLOSE PROPERLY. THE DEALER WAS CONTACTED AND THEY ADVISED HIM THAT WERE ONLY MANDATED TO REPAIR THE FAILURE UNDER THE RECALL ONCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. THE VIN WAS UNAVAILABLE.

AFTER STARTING THE CAR (LEAVING MY SON'S BASEBALL GAME WITH MY 2 YEAR OLD DAUGHTER IN CAR!), I ATTEMPTED TO PUT THE CAR IN REVERSE AND THE GEAR SHIFT BROKE OFF IN MY HANDS. THE KEY WAS STUCK IN THE IGNITION AND COULD NOT BE REMOVED. IT REQUIRED A SPECIAL TOW TRUCK TO GET THIS TO THE DEALERSHIP. THEY QUOTED ME $1600 TO REPLACE THE ENTIRE STEERING COLUMN. IF YOU SEARCH ONLINE THERE ARE LITERALLY HUNDREDS OF COMPLAINTS LIKE THIS. WHY HAS A RECALL NOT BEEN ISSUED? THIS IS RIDICULOUS, AND EXTREMELY UNSAFE. WHAT IF YOU WERE GOING IN REVERSE AND TRIED TO SHIFT TO DRIVE AND THE GEAR SHIFT BROKE OFF? YOU COULD CASE MAJOR ACCIDENTS. NOT TO MENTION GETTING STRANDED WITH SMALL CHILDREN IN THE CAR AND NO WAY TO REMOVE THE KEY FROM THE IGNITION! FORD SHOULD BE ASHAMED - THIS PART THAT BROKE IS MADE OF CHEAP POT METAL, AND FORD DOES NOT MANUFACTURE OR SELL A REPLACEMENT PART FOR THE SMALL PIECE THAT BROKE, INSTEAD THEY MAKE YOU BUY A $1200 STEERING COLUMN! SHAME ON FORD! *TR

WHEN PUTTING CAR INTO PARK OR REVERSE, CAR WOULD SOMETIME STILL BE IN DRIVE FOR SECONDS AFTER PUTTING CAR IN GEAR. SEVERAL TIMES NOW, OCCASIONALLY CAR WILL SIMPLY SHUT OFF. RECENTLY, THE CAR WOULD NOT GO INTO PARK AND SHIFTER SEPARATED FROM STEERING COLUMN. *TR

REAR SPRINGS ARE CRACKED AND MY MECHANIC AND FRIENDS SAID ITS A COMMON PROBLEM AMONG 2002 EXPLORERS. ALSO SAW MANY COMPLAINTS AND PHOTO'S OF THE SAME PROBLEM ONLINE. *TR

VERTICAL CRACK REAR LIFE WINDOW ASSEMBLY NEAR 2002 FORD EXPLORER LOGO. VERTICAL CRACK GOES BETWEEN WINDOW GLASS AND BOTTOM OF LIFT WINDOW. I FEEL THE WHOLE REAR WINDOW GLASS WILL FAIL ON THE HIGHWAY AND SERIOUSLY EFFECT OTHER DRIVERS WITH THE HAIL OF GLASS. RECALL OF HINGES HAD BEEN COMPLETED RIGHT AFTER ORIGINAL NEW PURCHASE. *TR

I HAVE A 2002 FORD EXPLORER THAT I PURCHASED 8 MONTHS AGO. I HAVE HAD TO REPLACE THE SWITCH THAT CONTROLS THE WINDOWS 8 TIMES NOW. THE DRIVER SIDE WINDOW GOES DOWN WHILE NOONE IS TOUCHING IT AND WILL NOT GO BACK UP. I HAVE JUMPED THE WINDOW UP AND DISCONNECTED THE PLUG UNTIL I COULD AFFORD IT EVERY TIME THAT THIS HAS HAPPENED. THE COST IS ABOUT $200 TO REPAIR. I FEEL THAT THIS IS A SAFETY ISSUE BECAUSE IT IS SO FREQUENT AND UNTIL A PERSON CAN AFFORD TO FIX THE PROBLEM YOU HAVE TO JUMP YOUR WINDOW AND DISCONNECT THE PLUG, ALLOWING NONE OF THE WINDOWS TO GO DOWN. WHAT IF THERE WAS AN ACCIDENT AND PUTTING A WINDOW DOWN WAS THE ONLY WAY FOR AN ADULT OR A CHILD TO GET OUT OF THIS VEHICLE? TO ME THAT IS DANGEROUS! AND TERRIFYING! IN 8 MONTHS OF OWNING A VEHICLE THAT I PAID $6,500 FOR I HAVE NOW PUT $1,600 INTO ON TOP OF IT! AND I WILL CONTINUE TO HAVE TO DO SO IF THIS PROBLEM IS NOT RECALLED. I HAVE TAKEN THE VEHICLE TO 4 DIFFERENT GARAGES AND THE ONLY "FIX" OPTION I AM GETTING IS TO REPLACE THE SWITCH! THERE HAS TO BE SOMETHING MORE THAN THIS IF THE SWITCH IS GOING BAD EVERY MONTH OR MORE! THIS LAST TIME IT TOOK A WHOLE 3 DAYS FOR THE SWITCH TO GO BAD AGAIN! I UNDERSTAND THAT SOME PEOPLE MAY FEEL AS THOUGH THIS IS NOT DANGEROUS OR IS NOT A SAFETY ISSUE, BUT LETS BE REAL HERE.....IF THE PLUG IS NOT CONNECTED THE WINDOWS CANNOT GOT DOWN. SO IF THERE IS A FIRE OR AN ACCIDENT AND THIS IS THE ONLY WAY OUT PEOPLE MAY DIE!! SOME PEOPLE MAY SAY TO JUST KEEP PAYING TO HAVE THE PROBLEM FIXED, HOWEVER IT IS GETTING EXPENSIVE AND IT IS NOT TRULY FIXING WHATEVER THE PROBLEM IS! FORD MADE THIS VEHICLE AND SHOULD HAVE TO FIX THIS ISSUE!! *TR

WHILE BACKING UP, THE GEAR SHIFT BROKE ON MY 2002 FORD EXPLORER. IT WAS GOOD THAT I WAS NOT IN TRAFFIC BECAUSE I COULD NOT GET THE CAR BACK IN GEAR AND COULD HAVE GOTTEN HIT AND OR CAUSED AN ACCIDENT. THE STEERING COLUMN WAS REPLACED AND THE PARTS WERE IN MY OPINION OVER PRICED. MY FEAR IS THAT IT MAY HAPPEN AGAIN BECAUSE IT MAY HAVE BEEN REPLACED WITH THE SAME DEFECTIVE PART. *TR

2002 FORD EXPLORER SPARK PLUG EJECTION ISSUE ON V8 4.6L ENGINE. THIS IS NOW THE SECOND TIME THAT I HAVE HAD SPARK PLUGS EJECT FOR THE ENGINE. FROM WHAT I UNDERSTAND FORD REDUCED THE NUMBER OF THREADS FOR THE SPARK PLUGS TO SAVE MACHINING TIME AND COSTS IN THE MANUFACTURING OF THE ENGINE. THIS IS CLEARLY A SAFETY ISSUE. THE FIRST TIME I WAS LUCKY ENOUGH TO GET THE SPARK PLUG THREADED BACK IN AND WAS ABLE TO DRIVE IT SOMEWHERE FOR PROPER REPAIR. I AM NOT SO LUCKY THE SECOND TIME AS THE THREADS IN THE HEAD ARE DESTROYED. NOW I HAVE THE EXTRA COST OF TOWING THE TRUCK FOR REPAIR. I HAVE READ MANY FORUMS ON THIS ISSUE YET FORD CONTINUES TO IGNORE THE SAFETY OF IT'S CUSTOMERS. IT IS TIME FOR THEM TO STEP UP TO THE PLATE AND TAKE RESPONSIBILITY FOR THEIR DESIGN DEFECTS. *TR

EXPLORER GAS WILL NOT PUMP. CLICKS EVERY FEW SECONDS . *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION FAILED AND WAS REPLACED AT THE CONTACTS EXPENSE. TWO YEARS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A MECHANIC SHOP WHO ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED OR REBUILT A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE AND THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

TRANSMISSION FAILURE AT 60K MILES. HARD SHIFTING, JERKING, SUDDEN SHIFTS INTO 4X4 HIGH. REPLACEMENT COST OF 2800 DOLLARS. THREE VISITS LATER AND IT STILL ISN'T RIGHT. *TR

TRANSMISSION HAS HAD PROBLEMS SINCE CAR WAS BOUGHT. HAVE HAD WORK DOWN ON IT AND FINALL Y HAD TO REPLACE IT IN MAY 2011, COST $5000. *TR

FORD EXPLORER TRANSMISSIONS SLIPPING AND GOING OUT WILL GET U KILLED IF U PULL OUT IN TRAFFIC AND IT STARTS SLIPPING AND WANT GO SOMEONE MAY HIT U AND GET U KILLED. *TR

MY 2002 FORD EXPLORER HAS A REAR END NOISE IT IS REALLY LOUD I'VE NOTICED MANY EXPLORERS HAVE THE SAME PROBLEM. I HAVE REPLACE REAR AXLE THE WHOLE REAR END AND THE NOISE COMES BACK I THINK ITS RIDICULOUS THAT I HAVE TO PAY ALL THIS MONEY TO FIX IT WHEN ITS A WIDE SPREAD PROBLEM FOR FORD EXPLORERS. FORD SHOULD HAVE A SOLUTION BY NOW AND SHOULD FIX IT FOR FREE.THE NOISE IS A CONSTANT WHEN DRIVING. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING IN REVERSE AND THEN SHIFTING THE GEAR IN PARK, THE VEHICLE ACCELERATED BACKWARD AND CRASHED INTO A FENCE. NO ONE WAS INJURED BUT THE VEHICLE SUSTAINED MINOR SCRATCHES ON THE REAR PASSENGER AND DRIVER SIDES. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 59,900.

OUR 2002 FORD EXPLORER XLT WITH 109,000 MILES HAS SERIOUS TRANSMISSION SLIPPAGE BETWEEN 2ND AND 3RD GEARS. THE LOCAL DEALER AND AN INDEPENDENT REPAIR SHOP STATE THAT THE TRANSMISSION NEEDS REPLACED AT A COST BETWEEN $2,500 AND $3,500. IT IS DANGEROUS TO DRIVE IN ITS CURRENT CONDITION BECAUSE THERE ARE TIMES WHEN IT WILL NOT ACCELERATE. THE REAR DIFFERENTIAL AND BALL BEARINGS ALSO NEED REPLACED ACCORDING TO 2 SEPARATE MECHANICS. THERE IS A RANDOM THUMPING COMING FROM THE BACK OF THE VEHICLE DAILY. THE COST TO REPAIR IS BETWEEN $2,000 AND $5,000. THEY CANNOT TELL US EXACTLY UNTIL THEY ACTUALLY GET IN THERE TO DO THE REPAIR. *TR

MY TRANSMISSION ON MY 2002 FORD EXPLORER XLT WONT SHIFT INTO 3RD GEAR. *TR

TRANSMISSION IS WHINING AND NEEDS TO BE REPLACED. *TR

MY WIFE WAS PREPARING TO TAKE OUR 3 CHILDREN TO SCHOOL. SHE PUT OUR 2002 FORD EXPLORER IN REVERSE AND BACKED OUT OF OUR DRIVEWAY. AFTER STOPPING, SHE ATTEMPTED TO SHIFT INTO DRIVE. THE GEAR SHIFT LEVER BROKE, LEAVING HER WITH A CAR STUCK IN NEUTRAL. THE KEYS ARE LOCKED IN THE IGNITION AND CANNOT BE REMOVED. AFTER RESEARCHING THIS ONLINE, I WAS VERY SURPRISED TO DISCOVER THIS IS NOT A RECALL ITEM AND THAT FORD MOTOR COMPANY'S RECOMMENDED FIX IS CHANGING OUT THE ENTIRE STEERING COLUMN. IS THIS REALLY TRUE? *TR

READ STRUT SPRINGS FAIL AND CRACK. THIS ISSUE HAS BEEN REPORTED IN THE PAST AND MANY OWNERS HAVE EXPERIENCED THE SAME ISSUE. THIS HAS HAPPENED ON BOTH THE REAR DRIVER AND PASSENGER SIDE OF THE VEHICLE. FORD HAS BEEN NOTIFIED MANY TIMES WITH NO RESPONSE. I HAVE BEEN DOING A LOT OF RESEARCH INTO THIS ISSUE, AND REALIZED THAT HUNDREDS OF OWNERS AR CLAIMING THE SAME PROBLEM.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE OVERDRIVE WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE TRANSMISSION ALSO EXHIBITED SEVERE HESITATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE THE TECHNICIAN DETECTED THAT THE FAILURE WAS RELATED TO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,071.

PLEASE DO SOMETHING ABOUT THIS !!!! THE EXPLORER GEAR SHIFTER IS DEFECTIVE AND UNSAFE. THERE IS A COMMON THREAD WITH GEARSHIFT SELECTOR BREAKAGE ON FORD EXPLORERS WHICH INDICATES THAT RECALL IS URGENTLY NEEDED. AFTER PARKING, I TRIED TO MOVE THE GEAR SHIFTER FROM DRIVE TO PARK TO EXIT THE VEHICLE. TO MY ABSOLUTE ASTONISHMENT THE GEAR SHIFTER BROKE LIKE A DANGLING BROKEN ARM IN THE REVERSE POSITION. THE VEHICLE WAS RENDERED USELESS AND ME OPTIONLESS. I WORK AT A SECURE GOV'T FACILITY AND IT WAS NO PICNIC TRYING TO GET A TOW TRUCK DRIVER ACCESS. I FINALLY GOT THE TRUCK TOWED TO THE NEAREST DEALERSHIP AT $85. THE DEALER THEN INFORMED ME THAT THE ENTIRE STEERING COLUMN WOULD HAVE TO BE REPLACED AT $1,690. THEY DIDN'T HAVE THE PART AND NEEDED A DAY TO GET THE TRUCK BACK TO ME. I HAD TO RENT A CAR WHICH WAS ANOTHER $102 BUCKS. MAKE FORD TAKE CARE OF THIS SAFETY HAZARD. I ASKED FOR THE PART AND CAN SHOW YOU WHAT BROKE INSIDE WHICH IS LITERALLY A WEAK METAL HOUSING THAT THE GEAR SHIFT HANDLE FITS IN.... *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED THE CONTACT STATED THAT THE GEAR SHIFT BROKE OFF WHILE SWITCHING GEARS FROM DRIVE TO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A MECHANIC SINCE THE CONTACT WAS UNABLE TO BE DRIVE IT. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

DRIVING 2002 FORD EXPLORER WHEN O/D LIGHT FLASHED AND WARNING CAME ON TO CHECK TRANSMISSION. WILL NEED A NEW TRANSMISSION. *TR

BOTH REAR COIL SPRINGS ON MY 02 FORD EXPLORER BROKE. THERE WASN'T ANY INDICATIONS PRIOR FOR US TO KNOW IT WOULD HAPPEN.WHEN IT DID IT FELL ONTO RUBBER STOPS BUT TRACTED CROOKED AND SPRING ALMOST HIT TIRE.I WENT TO DEALER THEY SAID NO RECALL CALL FORD. I CALLED FORD REP SAID NOTHING THEY COULD DO NOT ENOUGH COMPLAINTS TO JUSTIFY A RECALL OR FIX MY EXPLORER. I WENT TO LOCAL PARTS STORE AND BOUGHT MONROE QUIK STRUT.. INSTALLED MYSELF.SAVED OLD PARTS JUST IN CASE BECAUSE FORD SAID GET RID AND SAVE MY RECEIPT FOR PARTS IN CASE OF FUTURE RECALL.VEHICLE MILEAGE AT TIME WAS ABOUT 46,000 MILES. *TR

OVER THE YEARS WE HAVE HAD REPEATED PROBLEMS WITH THE TRANSMISSION. IT JERKS AND STRUGGLES TO CHANGE GEARS. WHEN YOU TRAVEL AT FREEWAY SPEEDS IT WHINES AND JERKS WHEN IT CHANGES GEARS AND WHEN YOU'RE STOPPED AT A LIGHT IT MAKES WEIRD NOISES AND HESITATES WHEN YOU PUT YOUR FOOT ON THE GAS. WE HAVE REPEATEDLY HAD THE TRANSMISSION REPAIRED OVER THE YEARS.

REAR COIL SPRING. AFTER HAVING TIRE ROTATED WAS INFORMED THAT DRIVER REAR SPRING WAS BROKEN. HAD BOTH REAR COIL SPRINGS REPLACED SINCE THIS SEEMS TO BE AN EVENTUAL PROBLEM DOWN THE ROAD. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE FAILED STATE INSPECTION BECAUSE THE REAR COIL SPRINGS WERE FRACTURED. THE VEHICLE WAS REPAIRED BY A LOCAL MECHANIC. THE DEALER WAS CONTACTED AND STATED THAT THERE WERE NO RELATED RECALLS TO THE FAILURE. THE MANUFACTURER WAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 200,000.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFTGATE PANEL WAS AJAR WHEN THE PISTONS FAILED, CAUSING THE LIFTGATE TO SLAM SHUT AND SHATTER THE REAR WINDOW GLASS. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE PISTONS WERE NOT COVERED UNDER WARRANTY NOR WAS THERE A RECALL FOR THE FAILURE THEREFORE; THE CONTACT WOULD BE LIABLE FOR THE $700 IN REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 156,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE BOLT WHICH SECURED THE REAR HATCHBACK WINDOW HINGE FRACTURED CAUSING THE WINDOW TO SLIGHTLY DETACH. NHTSA RECALL CAMPAIGN NUMBER 04V44200(STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS) WAS RELATED TO THE FAILURE YET THE CONTACTS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS THE VEHICLE WOULD LUNGE FORWARD AT TIMES, STALL, AND SHIFTING WOULD BE DIFFICULT. THE VEHICLE WAS NOT INSPECTED BY THE DEALER NOR BEEN WAS IT REPAIRED. THE MANUFACTURER ADVISED HER THAT THE TRANSMISSION MIGHT NEED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

GEAR SHIFT IN MY 2002 FORD EXPLORER BROKE OFF WHILE TRYING TO PUT MY CAR IN GEAR. I HAVE BEEN INFORMED BY THE LOCAL DEALER THAT THE PART IS PART OF THE STEERING COLUMN AND IT WOULD COST APPROX. $1200.00 TO REPLACE. THE PART THAT BROKE IS MADE OF ALUMINUM AND IS ONLY ABOUT 4-5 INCHES LONG. THIS WAS A DANGER TO ME BECAUSE MY DRIVEWAY IS ON A SLIGHT INCLINE. IN ADDITION IF THE VEHICLE WENT INTO REVERSE, I COULD OF HAD CAUSE PROPERTY DAMAGE AND HOW WOULD I PUT THE VEHICLE BACK IN PARK? *TR

I TOOK MY CAR TO A LOCAL REPAIR SHOP TO HAVE THE FRONT & REAR STRUTS REPLACED. THEY FOUND THAT ALL OF THE SPRINGS WERE BROKEN. ABOUT 1/2 TO 3/4 OF THE TOP COIL HAD SEPARATED FROM THE REST OF THE SPRING.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT PROPERLY FROM SECOND TO THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE HYDRAULIC PRESSURE BUILD UP HAD CAUSED THE TORQUE CONVERTER TO POP OUT AND ADVISED THE CONTACT THAT THEY WOULD NEED TO REPLACE OR REBUILD THE TRANSMISSION. A PRIVATE MECHANIC CONFIRMED THE FAILURE AND REBUILT THE TRANSMISSION. THE CURRENT AND FAILURE MILEAGE WAS 115,000.THE VIN WAS UNAVAILABLE. UPDATED 03/24/11*LJ

2002 FORD EXPLORER REAR END GROWL/WHINE. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED OUTSIDE OF HIS RESIDENCE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE BUT BY THE TIME HAD ARRIVED, THE VEHICLE AND THE CONTACTS RESIDENCE WERE DESTROYED. THERE WERE NO INJURIES. THE ORIGIN OF THE FIRE WAS DEEMED AS THE VEHICLE SPEED CONTROL. A FIRE REPORT WAS AVAILABLE. THE VEHICLE REMAINED IN THE CONTACTS DRIVEWAY. THE MANUFACTURER WAS NOT CONTACTED TO REPORT THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT DRIVER SEAT WAS ABLE TO MOVE FORWARD BUT WOULD NOT MOVE BACKWARD WHEN ENGAGED. THE CONTACT STATED THAT THE FAILURE WOULD MAKE DRIVING VERY UNCOMFORTABLE AND HE BELIEVED THE FAILURE TO BE AN EXTREME SAFETY HAZARD, AS HE FELT HE WAS SITTING TO CLOSE TO THE STEERING WHEEL. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 118,220.

WAS DRIVING DOWN THE HIGHWAY AT 55 MPH AT MY OVERDRIVE LIGHT STARTED FLASHING AND MY INFORMATION SCREEN SHOWED "CHECK TRANSMISSION" WHEN I GOT HOME, I LOOKED UP THE PROBLEM ON THE INTERNET AND FOUND THAT MY TRANSMISSION JUST WENT BAD AND WILL NEED TO BE REPLACED ACCORDING TO WHAT HUNDREDS OF COMPLAINTS SAY HAD TO BE DONE TO FIX THE SAME PROBLEM.

MY HUSBAND WAS DRIVING OUR 2002 FORD EXPLORER WHEN HE WENT TO BACK OUT OF A PARKING SPOT AND THE ENTIRE GEAR SHIFT FELL OFF THE STEERING COLUMN. THE VEHICLE WILL NOT SHIFT GEARS AND THE KEY CAN NOT BE REMOVED FROM THE VEHICLE. LUCKILY HE WAS IN A PARKING SPOT. HAD HE BACKED OUT AND THIS HAPPENED AS HE WAS TRYING TO PUT THE CAR IN DRIVE HER COULD HAVE IN A MAJOR ACCIDENT. IT IS VERY VERY VERY UNSAFE. THE CAR IS GETTING TOWED TO THE DEALERSHIP. AT THIS TIME IT IS UNKNOWN WHAT WILL BE DONE TO CORRECT THE PROBLEM. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50-60 MPH THE LIGHTS ON THE DASHBOARD FLICKERED ON AND OFF WHICH ALSO INCLUDED A BEEPING NOISE. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER FOR THE FAILURE. THE FAILURE WAS INTERMITTENT AND HAD BEEN ON GOING FOR MORE THAN A YEAR. THE CONTACT STATED THAT THE FAILURE HAPPENED MORE FREQUENTLY WHILE DRIVING ON THE HIGHWAY. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE IS 114,376. UPDATED 03/29/11*LJ UPDATED 09/16/11*JB

VERTICAL CRACK IN HATCH OF 2002 FORD EXPLORER. I LOOK AT OTHER EXPLORERS IN THE SAME TIME PEREIOD AND THEY ALL HAVE THE EXACT SAME CRACK!! *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE REAR HATCH WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE VEHICLE COULD BE REPAIRED BUT HE COULD NOT GUARANTEE THAT THE FAILURE WOULD NOT RECUR. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 110,000.

I WAS DRIVING MY 2002 FORD EXPLORER SUV WHEN THE TRANSMISSION SUDDENLY FAILED, SHIFTING INTO NEUTRAL/LOSING POWER IN TRAFFIC. THIS WAS A DANGEROUS SITUATION! FORTUNATELY I WAS ABLE TO GET OUT OF THE WAY OF TRAFFIC. *TR

THE BACK PANEL BELOW THE REAR WINDOW HAS CRACKED. *TR

GOING OUT OF TOWN DRIVING ON THE HIGHWAY IN TRAFFIC AT 65MPH. O/D LIGHT STARTED FLASHING ON AND OFF. TRANSMISSION STARTED ACTING ERRATICALLY AND I FELT THAT I LOST 5TH AND 2ND GEARS. SHOP RAN DIAGNOSTIC TEST AND CODES P0732, P0735 AND P0775. CODES CONFIRMED PROBLEMS WITH 2ND AND 5TH GEARS AND SOLENOID B MALFUNCTION. *TR

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

TODAY IS 2/21/2011 AND JUST HAD THE CRAP SCARED OUT OF ME, THREE CHILDREN (AGES 4, 2, AND A 10 MONTH OLD) AND 4 OTHER VEHICLES WHEN GUESS WHAT---MY TRANSMISSION BLEW THE SERVO PLUG!!!! GEE IMAGINE THAT ANOTHER PIECE OF JUNK THAT CHINA/JAPAN OR WHATEVER YOU CALL THEM PEOPLE, ASSEMBLED!!! THANKS AGAIN FORD FOR SELLING OUT!!! FORD CEO'S WHOM I'M SURE ARE FILTHY RICH ARENT TRUE AMERICAN PEOPLE OTHERWISE THEY WOULDNT HAVE SOLD US OUT TO ANOTHER COUNTRY!!!!! DRIVING TODAY AT A LEGAL 45 MPH MY SERVO PLUG BLEW OUT CAUSING ME TO LOSE CONTROL OF MY VEHICLE AND CAUSING NOT ONLY MYSELF BUT 4 OTHER VEHICLES TO END UP OF THE ROAD CAUSING A NEAR PILE UP!!!!! WHAT ARE YOU (FORD) GOING TO DO FOR US PEOPLE THAT WERE CONNED INTO BUYING A PIECE OF CRAP FROM A PUSHY SALESMEN THAT FORD TRAINED!!!! DID THESE SALESMEN KNOW THAT THESE WERE JUNK AND THATS WHY THE PRICE WAS RIGHT!!! WELL ANYWAYS FORD HASNT SEEN/HEARD THE LAST FROM ME ABOUT THIS ISSUE!!!! I WILL BE THAT GUY THAT FORD IS GONNA HATE, I MUST ADMIT TO YOU GUYS AS YOU WILL FIND OUT I AM WITHOUT ANY DOUBT THE "BIGGEST [XXX] ON THE FACE OF THIS PLANET" AND I INTEND ON BEING JUST THAT UNTIL FORD TAKES CARE OF MY TRANSMISSION!!!!!! IF NEEDED I WILL SPEND EVERY DAY OF MY LIFE (UNTIL I'M 6 FEET UNDER) PURSUING THIS ISSUE!!!! LOOK OUT FORD HERE I COME!!!!!! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2002 FRONT WHEEL BEARINGS FAILED AT 80,000 MILES.*TR

I HAVE A 2002 FORD EXPLORER I BOUGHT ABOUT A YEAR AGO. EVERYTHING WAS WORKING FINE..I HAVE MY ABS LIGHT ON..WHEN I TRY TO STOP THE CAR MY BRAKE ENGAGE BUT WHEN IT COME TO THE FINAL STOP IT GIVES AND THE PRESSURE ON THE TRUCK IS NO LONGER THERE.. I FEEL LIKE I AM GOING TO CRASH IN TO THE CAR IN FRONT OF ME.. I BROUGHT THE TRUCK TO THE MECHANIC AND CHECKED EVERYTHING AND DIDN'T FIND ANYTHING WRONG WITH IT.. NO LEAKS OR ANYTHING.. BUT DIDN'T KNOW WHAT WAS CAUSING IT... I NOTICED THAT THERE ARE MANY OF THE SAME ISSUES REGARDING THE BRAKES NOT WORKING PROPERLY.. PLEASE ADDRESS THIS ISSUE BEFORE SOMEONE GETS KILLED.. THANK YOU *TR

2002 4 X 4 FORD EXPLORER, WHILE DRIVING IN RUSH HOUR TRAFFIC THE TIMING CHAINS WENT ON THIS TRUCK. OF COURSE THE ENGINE STOPPED WORKING AND I HAD THE HUGE PROBLEM OF PUSHING IT OFF THIS 3 LANE BUSY HIGHWAY. DID GET IT OFF AND NOW WAITING TO RAISE ENOUGH MONEY FOR REPLACEMENT ENGINE. YES THE OIL WAS CHANGED EVERY 3200 - 3400 MILES, DEFAULT WITH THE FORD ENGINES, PLASTIC SPROCKS. SO I AM WITHOUT A TRUCK UNTIL MONEY IS RAISED OR FORD DOES A RECALL. I KNOW! THERE WAS NO SIGN OTHER THAN A SLIGHT NOISE STARTING AND CALLED THE GARAGE AND NEVER GOT THERE. MY TRUCK IS IN GREAT SHAPE, NO RUST, NO ACCIDENTS AND I LOVE TO DRIVE IT! THE GAS IS NOT BAD AT ALL IF YOU DON'T HORSE IT! *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT NOTICED THAT THE LIFT GATE PANEL WAS CRACKED. THE MANUFACTURER WAS AWARE OF THE FAILURE; HOWEVER, INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS AND OFFERED NO ADDITIONAL ASSISTANCE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE ENTIRE LIFT GATE NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 154,000.

I AM ANOTHER VICTIM OF THE 2002 FORD EXPLORER AND ITS TRANSMISSION WOES. ALERTED BY A FLASHING OD YELLOW WARNING LIGHT, AFTER A TRIP TO THE GARAGE AND RESEARCH ON THE INTERNET, I DISCOVER THIS IS A SIGN THAT I WILL NEED A $3000 TRANSMISSION REBUILD ON A VEHICLE WITH ONLY 99K MILES THAT WAS CAREFULLY USED AND DEALER SERVICED. THIS IS A KNOWN PROBLEM BY FORD AND HAVE DONE NOTHING TO RECTIFY IF WITH CONSUMERS. *TR

FORD EXPLORER SPORT-TRAC 2001-2005 THE BODY MOUNTS ARE CRUMBLING, KNOWN DEFECT ON ALL THESE VEHICLES, INFERIOR RUBBER - CAUSING EXPOSURE OF BODY TO FRAME. POTENTIAL SAFETY ISSUE - COULD VERY LIKELY CAN CAUSE ROLL-OVERS AS THE RUBBER DISINTEGRATES THERE IS NO SUPPORT BETWEEN THE BODY AND THE FRAME. FORD IS AWARE OF THIS DEFECT BUT HAS NOT DONE ANYTHING TO RECTIFY THE PROBLEM.

FORD EXPLORER CRACKED REAR PANEL. *TR

O/D LIGHT FLASHES FOR A FEW DAYS THEN AT AROUND 25 MPH THE GEAR SWITCHES INTO NEUTRAL AND RUNS VERY ROUGH THEN THE CAR IS THROWN FORWARD. HAD A REBUILT TRANSMISSION (WE WERE TOLD WE WERE GETTING A BRAND NEW TRANSMISSION AND PAID EXTRA FOR IT!) AT 83K MILES ON OCT 15, 2010 THEN FEB 5, 2011 THE SAME EXACT THING HAPPENS. THE DEALER CANNOT TAKE THE TRUCK FOR ANOTHER 5 DAYS AND REFUSED TO GIVE ME A LONER CAR BECAUSE IT IS NOT UNDER THE WARRANTY. PLEASE NOTE: BELOW I PUT IN THE FIRST INCIDENT DATE, FEB 2011 IS THE SECOND INCIDENT DATE. IN MAY OF 2009 I WAS TOLD MY ENGINE FAILED AT ABOUT 76,000 MILES. WE DID BUY THE EXTENDED WARRANTY AND WE WERE COVERED. THE FORD DEALERSHIP TOLD US WE WERE NOT COVERED. THEY HAD OUR TRUCK FOR 3 WEEKS UNTIL THE WARRANTY PEOPLE CALLED THE DEALERSHIP AND LET THEM KNOW IT SHOULD BE FIXED. WE ALSO HAD A RENTAL CAR OR A LONER CAR UNDER THE WARRANTY. THEY REFUSED TO PAY FOR A RENTAL CAR AND SAID THEY DID NOT HAVE A LOANER CAR AVAILABLE. IT TOOK 4 MORE WEEKS (IN TOTAL 7 WEEKS) TO GET THE TRUCK BACK AND NEVER PAID FOR THE RENTAL. *TR

DOORS WILL NOT SHUT IN THE FREEZING COLD WEATHER. WENT OUT TO THE EXPLORER TONIGHT, GOT IN, SHUT THE DOOR AND PROCEEDED TO DRIVE. I TAKE THE HIGHWAY ON RAMP AND MY DRIVERS DOOR FLEW OPEN. I STOPPED AND TRIED TO SHUT IT AND IT JUST BOUNCED OPEN AGAIN AND AGAIN BECAUSE THE LATCH WAS FROZEN. I FINALLY GET IT TO STAY CLOSED, DROP MY PASSENGER OFF AND THEN THE PASSENGER'S DOOR WOULDN'T CLOSE EITHER. I DROVE ALL THE WAY HOME HOLDING MY PASSENGER'S DOOR CLOSED. THIS TRUCK IS THE ABSOLUTE BIGGEST PIECE OF GARBAGE I HAVE EVER DRIVEN IN MY LIFE. IF YOU ARE READING THIS COMPLAINT AND HAVE NOT YET PURCHASED AN EXPLORER I STRONGLY URGE YOU TO RECONSIDER. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER XLT(NA). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A LOCAL SHOP WHERE THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTERS FAILED. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THEY WERE NOT ABLE TO HELP BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 107,000.

AT APPROXIMATELY 60,000 MILES, MY TRANSMISSION ON MY 2002 FORD EXPLORER FAILED. THERE ARE THOUSANDS UPON THOUSANDS OF COMPLAINTS REGARDING THIS ISSUE. FORD HAS NOT RECOGNIZED THE DEFECT. THIS POSES SEVERAL HAZARDS SUCH AS A LOCKING TRANSMISSION ON THE HIGHWAY, SLIPPING TRANSMISSION WHEN IN PARK, NO ABILITY TO MOVE WHEN IN TRAFFIC. *TR

THERE WAS NO INDICATION THAT THERE WAS A PROBLEM, THE VEHICLE SUDDENLY STOPPED SHIFTING CORRECTLY, STARTED MAKING BAD NOISES, WON'T SHIFT OUT OF SECOND GEAR, AND THE OVERDRIVE LIGHT IS FLASHING SPASTIC. THE VEHICLE IS ALMOST UNDRIVEABLE, AND THIS APPEARS TO BE A SYSTEMIC PROBLEM FROM WHAT I HAVE READ. I AM ABOUT TO TAKE IT INTO A TRANSMISSION SHOP FOR DIAGNOSIS. *TR

WATER AND MELTING SNOW LEAK INTO THE VEHICLE ONTO THE DOME LIGHTS, GARAGE DOOR OPENER, AND SUNROOF SWITCH AND MOTOR DUE TO THE SUNROOF DRAIN HOSES BECOMING CLOGGED OR DEVELOPING HOLES IN THEM. WATER COMING IN CONTACT WITH THESE ITEMS CAN SHORT THEM OUT OR START A FIRE. *LN

I HAVE HAD TO HAVE THE REAR DIFFERENTIAL CHANGED AND BOTH WHEEL BEARINGS. THE PROBLEM OCCURRED AT 80000 MILES FOR ME BUT IS SO WIDE SPREAD IN THIS MAKE AND MODEL THAT IT OCCURS OVER AND OVER. *LN

TRANSMISSION FAILURE

WHILE INSPECTING THE LEFT, REAR WHEEL BEARING A BROKEN SPRING WAS FOUND. IT WAS DETERMINED THAT THE WHEEL BEARING WAS ALSO IN A STAGE OF FAILURE. A LOAD NOISE LIKE THE VEHICLE HAD "TRUCK TIRES" WAS COMING FROM THE REAR. THE SPRING WAS FRACTURED AT THE TOP IN MULTIPLE PLACES AND PARTIALLY COLLAPSED

I HAVE 2 ISSUES WITH MY 2002 FORD EXPLORER..THE FIRST ISSUE IS WITH THE TRANSMISSION. I BOUGHT THIS LAST YEAR AND TOOK IT BACK TO WHERE I BOUGHT IT 2 DAYS LATER AND THEY HAD THE TRANSMISSION SHOP THEY DEAL WITH LOOK AT IT AND WAS TOLD THERE'S NOTHING WRONG. WHEN I GO TO PUT IT IN DRIVE OR REVERSE THE VEHICLE WONT MOVE. ONCE I START DRIVING THE TRANSMISSION KEEPS SLIPPING AND WHEN STOPPED AT RED LIGHT OR STOP SIGN I HAVE TO BE VERY CAUTIOUS BECAUSE IT WONT GO AND WANTS TO DRIFT BACKWARDS AND WANTS TO STALL AND I DON'T WANT TO CAUSE AN ACCIDENT BY DRIFTING INTO SOMEONE. I HAVE TO DEAL WITH THIS EVERYDAY AND IT'S GETTING OLD NOW. THE SECOND ISSUE IS THE REAR HATCH/DOOR.. TODAY I TOOK NOTICE THAT THERE IS A CRACK RIGHT UNDER THE WINDOW WHERE THE REAR FORD EMBLEM IS LOCATED. *TR

MY LEFT TURN SIGNAL WENT OUT. REPLACED BULB...NO CHANGE. WENT TO DEALERSHIP. THEY REPAIRED STEERING WHEEL HARNESS ISSUE. WORKED UNTIL I DROVE MY AUNT TO DET. METRO FOR A FLIGHT TO DALLAS. SPENT THE WHOLE DRIVE TRYING TO MAKE OTHER DRIVERS REMEMBER HAND SIGNALS FROM THERE TO CENTER LINE, MI ON FREEWAYS. THIS TIME THE DEALERSHIP CLAIMED THE WIRES NEEDED TO BE COVERED WITH A MELT-WRAP TO STOP THE TILT WHEEL FROM PINCHING THE WIRES. I THINK IT SHOULD HAVE BEEN RIGHT FROM DAY 1 AND FORD'S SHOULD PAY US BACK FOR BOTH THE BRAKES AND THE LIGHTS. RECALL AND FIX THIS! I HAVE NEVER HAD TO PUT THIS MUCH INTO BRAKES/LIGHTS BEFORE. I'VE BEEN DRIVING FOR 44 YEARS. ALL FORD PRODUCTS. WHAT'S THE PROBLEM WITH THIS ONE????? I NEGLECTED TO SAY THAT MY ROTORS WENT AT 12000 MILES. CAR TURNED INTO A DEATH TRAP SHORTLY AFTER. KEPT TAKING IT TO DEALERSHIP COMPLAINING THAT IT TOOK OFF AND PULLED RIGHT WHEN I BRAKED. THEY REPLACED EVERYTHING THEY COULD TALK ME INTO PAYING FOR TO THE TUNE OF $1100 AND WHEN IT DIDN'T FIX IT THEY STILL CLAIMED THAT THEIR CHARGE WAS TAKING CARE OF "OTHER" PROBLEMS. I MADE THE TECH. DRIVE WITH ME AND REPEAT WHAT CAUSED THE PROBLEM (SLOW BRAKING AS IF AT A STOP SIGN/TRAFFIC LIGHT) AND HE ACTUALLY YELPED WHEN THE TRUCK TOOK OFF AGAIN AND TURNED RIGHT ON HIM. TURNS OUT IT WAS A BAD RIGHT FRONT ANTI-LOCK SENSOR THAT COST ME A FORTUNE. TOO BAD FORD DOESN'T HAVE MORE CAPABLE TECH'S TO FIND THE PROBLEM. ALSO TOO BAD THAT THE SENSOR WASN'T WORKING WELL IN THE FIRST PLACE. BRAKE MODULE REPLACEMENT, ROTORS, PADS...STILL UNDER 30000 AND HAVE NO CONFIDENCE. ALL MY OTHER CARS/TRUCKS WENT WAY BEYOND 70000 MILES WITHOUT ROTOR PROBLEMS. I'M A "LIGHT" BRAKER. THIS IS THE FIRST TIME I EVER HAD TO DO THE BRAKES LIKE THIS. I'M BEGINNING TO THINK IT'S A CHEAP-DOWN, MORE WORK FOR THE DEALERS ISSUE. SHAME ON SOMEBODY! *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED A LARGE CRACK ON THE REAR LIFT GATE. THE CRACK WAS LOCATED DIRECTLY UNDER THE REAR LIFT GATE WINDOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 60,000.

I WAS DRIVING MY EXPLORER YESTERDAY AND IT WAS ATTEMPTING TO SHIFT GEARS AND INSTEAD SOUNDED LIKE AN EXPLOSION OR A TIRE GETTING BUSTED. THE O/D LIGHT CAME ON AND START FLASHING. IT WOULD RESET ITSELF EVERYTIME THE CAR WAS RESTARTED BUT IMMEDIATELY CAME BACK ON. LATER IN THE EVENING, THE SERVICE ENGINE SOON LIGHT CAME ON. I'M NOT ONE TO WAIT AND LET SOMETHING TERRIBLE HAPPEN TO MY VEHICLES SO I TOOK IT TO AAMCO AFTER FORD TOLD US THEY WERE TOO BUSY TO RUN DIAGNOSTICS ON IT. AAMCO EXPLAINED THAT IT WAS EITHER THE TRANSMISSION OR THE SOLENOID PACK. UPON OPENING THE PAN UNDERNEATH, THEY EXPLAINED THAT IF THERE WERE METAL CHUNKS IT WOULD BE THE TRANSMISSION; IF NOT, THE SOLENOID PACK. SURE ENOUGH, THERE WERE BIG METAL CHUNKS. NOW, AFTER HAVING THE CAR ONLY TWO MONTHS, I'M HAVING TO COME UP WITH MONEY TO REPLACE THE TRANSMISSION IN A CAR THAT APPEARED TO BE IN STELLAR CONDITION. UPON DOING SOME RESEARCH TODAY, APPARENTLY THIS IS A COMMON AND WELL KNOWN ISSUE IN THE FORD EXPLORER. FORD NEEDS TO STEP UP THEIR QUALITY OF EQUIPMENT USED IN THEIR VEHICLES. IT IS SCARY TO KNOW I COULD HAVE BEEN IN TRAFFIC OR SOMEWHERE ELSE AND THE CAR DIE AND LEAVE ME STRANDED OR HURT. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE PARKED, THE CONTACT WAS STANDING UNDER THE REAR LIFT GATE WHEN IT CLOSED ON ITS OWN AND THE GLASS SHATTERED. THE CONTACT DID NOT HAVE SEVERE INJURIES BUT SUSTAINED A HEADACHE AND CUTS ON HER HEAD. THE CONTACT STATED THERE WAS A RECALL NHTSA CAMPAIGN ID NUMBER: 07E104000 (COMPONENT: VISIBILITY: GLASS, SIDE/REAR) ON THE VEHICLE. THE RECALL REPAIRS WERE PERFORMED ON THE VEHICLE PRIOR TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THE VEHICLE COULD BE TAKEN TO THE DEALER FOR INSPECTION AND IF THE TECHNICIANS DETERMINED THE REPAIRS WERE NOT PERFORMED CORRECTLY, THEY WOULD COVER THE COSTS OF THE GLASS BUT IF THEY WERE DONE CORRECTLY, THE CONTACT WOULD HAVE TO COVER THE REPAIR COSTS. THE FAILURE MILEAGE WAS 58,263.

MY 2002 FORD EXPLORER BACK REAR WINDOW EXPLODED THE GLASS HIT THE TOP OF MY HEAD AND CUT MY FACE AND A PIECE GOT IN MY EYE, GLASS WENT EVERY WHERE, IT WAS LIKE A BOMB WENT OFF. I AM NOT THE ONLY ONE THIS HAS HAPPEN TOO. I FEEL THIS REALLY NEEDS TO BE ADDRESS ASP, AND A RECALL ON IT. WHAT HAS TO HAPPEN SOME ONE LOSE A EYE FOR ANYTHING TO BE DONE. JUST CHECK THE REPORT ON THIS, ITS NOT A ONE TIME THING.. IT HAS HAPPEN TO LOST OF THEM WHY ISN'T ANY THING BEING DONE ABOUT IT ? IS FORD PAYING SOMEONE OFF. *LN

I HAVE A 2002 FORD EXPLORER, ORIGINAL PLUGS IN IT FROM DEALER. TODAY I HAD A PLUG EJECTED FROM THE ENGINE RESTING ON TOP OF THE HEAD. LUCKILY I KNOW ABOUT CARS AND HAD VEHICLE TOWED TO REPAIR SHOP. INCIDENT IS COMMON IN FORDS AND COULD LEAD TO POSSIBLE INJURY, SINCE EJECTED PLUG COULD LEAD UP TO EXCESSIVE GASOLINE VAPORS WHICH COULD BE IGNITED BY LOOSE PLUG CAUSING FIRE. *TR

REAR PANEL CRACKED IN HALF, VEHICLE WAS NOT HIT IT JUST HAPPENED. *TR

THE SIDE CURTAIN AIRBAG SPONTANEOUSLY DEPLOYED UPON SIDE DOOR CLOSURE OF A FORD EXPLORER. THE VEHICLE WAS SITTING AFTER RE-FUELING. CONCURRENT WITH AND IMMEDIATELY PRIOR TO THE DEPLOYMENT OF THE AIRBAG, THE DOOR ALARM SYSTEM WAS CHIMING THAT A DOOR WAS AJAR, AND AFTER INSPECTION BY A MECHANIC IT WAS DETERMINED THAT THE SECURITY/DOOR WARNING SYSTEM MODULE HAS FAILED. FORD WAS SENT THE AIRBAG MODULE FOR INSPECTION, AND HAS YET TO PROVIDE THE RESULTS OF THE MODULE INSPECTION - AFTER A PERIOD OF MORE THAN 5 MONTHS. FURTHER PROBLEMS PERSIST WITH THE ELECTRONIC SYSTEM. THE DOOR AJAR ALARM CONTINUES TO SOUND AT RANDOM INTERVALS, THE INTERIOR LIGHTS FLICKER ON AND OFF AT RANDOM INTERVALS, AND THE DOOR LOCKS REPEATEDLY LOCK AND UNLOCK, ALL OF WHICH CAUSE A DISTRACTING POTENTIAL SAFETY HAZARD WHILE DRIVING. *TR

THE PLASTIC PANEL BELOW THE REAR WINDOW CRACKED. FOUND OUT IT IS A VERY COMMON PROBLEM. FORD MOTOR COMPANY AND LOCAL DEALERSHIP WILL DO NOTHING TO HELP OUT. MY REPAIR COST WILL BE ABOUT $500. IT IS OBVIOUSLY A DESIGN DEFECT. FORD SHOULD REPAIR AT NO COST TO ME.

2002 FORD EXPLORER SPORT TRAC FUEL FILL PROBLEM.TANK WILL NOT FILL AND SPLASHES OUT EVERY TIME I TRY TO GET GAS COVERING ME WITH GAS AND SPRAYING OUT EVERY WHERE. FORUMS SHOW THIS IS VARY COMMON PROBLEM WITH THE SPORT TRAC. VARY UNSAFE. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE WHICH CAUSED THE BACK WHEEL TO FAIL. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE REAR DIFFERENTIAL SYSTEM, REAR WHEEL AND BACK HUB NEEDED TO BE REPLACED AT A COST OF $3,600. THE DEALER AND THE MANUFACTURER WERE CONTACTED BUT STATED THAT THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,816.

MY ISSUE STARTED LATE IN 2009. THE O/D LIGHT STARTED COMING ON AND FLASHING AND FOR A FEW MONTHS MY VEHICLE WOULD NOT SHIFT PROPERLY INTO 3RD GEAR AND OVERDRIVE. IT WOULD SLIP AND CLUNK INTO GEAR. THEN WHILE DRIVING UP HILL ON A MAIN ROAD THE TRANSMISSION COMPLETELY STOPPED WORKING. IT WOULD NOT PROPEL MY VEHICLE AND SHUT DOWN RIGHT IN THE MIDDLE OF A BUSY ROAD WHICH NEARLY CREATED A MULTI-CAR ACCIDENT. BOTH FORWARD AND REVERSE DID NOT WORK MAKING IT IMPOSSIBLE TO GET MY CAR OFF THE ROAD. MY CAR HAS BEEN SITTING IN THE BACK YARD SINCE I CAN NOT AFFORD THE COSTLY REPAIRS. I FEEL THERE IS AN OVERWHELMING AMOUNT OF SIMILAR PROBLEMS AND FORD SHOULD RECALL THIS ITEM. *TR

AT 105K MILES, OUR 2002 FORD EXPLORER STARTED SHAKING AS IT SHIFTED THROUGH THE GEARS. WE TOOK IT TO A FORD DEALER WHO CHARGED $2,000 FOR "FIXING" THE PROBLEM. DRIVING AWAY FROM THE DEALER, THE PROBLEM CONTINUED. WE TOOK IT BACK TO THE DEALER WHO SAID THERE WAS ANOTHER ERROR CODE THAT COST US $30. THE PROBLEM CONTINUED, AND TODAY FORD SAID THAT THE TRANSMISSION NEEDED TO BE COMPLETELY REPLACED. AT JUST OVER 100K MILES, THERE IS NO REASON THAT THE TRANSMISSION SHOULD COMPLETELY GO OUT. WE ARE NOW LEFT WITH A VEHICLE THAT WE CAN'T SELL AND CAN'T DRIVE. LOOKING AT SEVERAL OTHER DESCRIPTIONS ON THIS WEBSITE, IT IS APPARENT THAT FORD CONTINUES TO IGNORE THIS TRANSMISSION ISSUE. *TR

THIS IS THE SECOND TIME MY O/D OFF LIGHT HAS STARTED FLASHING AND NOW THE TRANSMISSION HAS STARTED SHIFTING EXTREMELY HARD. I HAVE NOW BEEN TOLD THAT I NEED TO HAVE MY TRANSMISSION REBUILT. THAT IS A $2800 JOB. THIS IS AFTER A YEAR AND HALF AGO I HAD THE SAME PROBLEM WITH THIS VEHICLE AND HAD TO HAVE THE TRANSMISSION REPLACED. WHICH WAS A $2400 JOB. I DON'T SEE EXACTLY HOW I COULD HAVE GONE THROUGH TWO TRANSMISSIONS IN LESS THAN TWO YEARS WITH THE EXACT SAME PROBLEM. *TR

2002 FORD EXPLORER HUB ASSEMBLY/WHEEL BEARING FAILURE. THE LEFT REAR TIRE COMPLETELY LOCKED UP AND HAD TO BE TOWED. UPON INSPECTION THE BEARING HAD RIPPED APART SO BAD YOU COULD SEE THE METAL COMING OUT OF THE REAR SIDE OF THE TIRE, WHERE THE AXLE SHAFT CONNECTS. IN ADDITION TO THAT, RIGHT REAR HUB ASSEMBLY WAS VERY LOOSE AND HAD TO BE REPLACED. 2 WEEKS LATER, THE FRONT LEFT HUB IS SO BAD THAT IT'S ROARING AND THUMPING AND FEELS LIKE IT'S ALSO READY TO LOCK UP. 88K MILES ON EXPLORER, THIS IS THE SECOND TIME THE REAR HUB WERE REPLACED. THERE IS OBVIOUSLY EITHER A FLAW IN THE DESIGN OR JUST SUBSTANDARD DANGEROUS DEFECTIVE PARTS PRODUCED BY FORD. *TR

AIR BAG WARNING LIGHT CAME ON,PULLED PLUG APART UNDER DRIVERS ,SEAT SPRAYED CLEANER ON IT PUT IT BACK TOGETHER, TOOK CARE OF THAT PROBLEM. GEAR SHIFT LEVER SHEARED OFF. FORD SAYS YOU NEED TO REPLACE STEERING COLUMN. WENT ONLINE FOUND A MAN IN SWEDEN THAT MADE A REPLACEMENT PART,ORDERED IT ,PUT IT ON ,WORKS GREAT. (WHY COULDN'T FORD SUPPLY ONE?) THE TRANSMISSION IS STARTING TO ACT UP, YOU SHIFT IN TO DRIVE IT HESITATES AND LEAPS FORWARD, QUITE HARD, SAME IN REVERSE. FORD SHOULD RECALL THIS BEFORE SOMEONE GETS HURT.

I'VE HAD TO REPLACE TWO BALL BEARINGS IN MY 2002 FORD EXPLORER XLS. FIRST THE BACK LEFT AND NOW THE BACK RIGHT. WITH THE LATEST, THE BACK LEFT, THE TIRE ON THE BACK LEFT WAS ALMOST SEIZING UP FROM THE PROBLEM AND MY CAR WAS LEADING TO THE LEFT AND RIGHT FROM THE GRINDING. *TR

THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO REPLACE REAR BRAKES WHERE A TECHNICIAN NOTICED THAT BOTH REAR COIL SPRINGS FRACTURED. REPAIRED BRAKES AND REAR SPRINGS. WAS INFORMED BY SHOP THAT THIS IS A VERY COMMON ISSUE WITH 2002 FORD EXPLORERS. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000. ADDED NOTE, THIS VEHICLE HAS NEVER BEEN USED TO TOW OR CARRY HEAVY LOADS, ONLY USED AS PERSONAL TRANSPORT. *TR

THE TRANSMISSION ON OUR 2002 FORD EXPLORER NEEDED TO BE REBUILT AT 36,000 MILES AND IS NOW NEEDING TO BE REBUILT AGAIN AT 74,000 MILES. THE FIRST REPAIR WAS DONE AT A FORD DEALERSHIP AND AFTER MUCH COMPLAINING WE WERE ABLE TO HAVE SOME OF THE COST ABSORBED BY PURCHASING AN EXTENDED WARRANTY. THE CAR STARTED SHIFTING ROUGH AGAIN A FEW WEEKS AGO AND THEN QUICKLY PROGRESSED TO FULLY SKIPPING 3RD GEAR. WE ARE NOW FACING REBUILDING IT AGAIN. WE HAVE READ UP ON THE PROBLEM AND HAVE DISCOVERED THAT IT IS VERY COMMON FOR THE EARLIER BUILT 2002 FORD EXPLORERS. WE HAVE EVEN DISCOVERED A POSTING ON A FORD TECHNICAL SERVICE BULLETIN EXPLAINING EXACTLY OUR SITUATION (HTTP://216.198.221.184/FORUMS/SHOWTHREAD.PHP?P=2595868) TSB 04-24-17. THE MOST FRUSTRATING THING IS THAT FORD IS AWARE THEY BUILT A FAULTY TRANSMISSION THAT WILL NEED TO BE REBUILT EVERY 35,000-40,000 MILES AND THEY ARE DOING NOTHING ABOUT IT. UPON PURCHASING A CAR I FEEL THAT IT IS NOT UNREASONABLE TO EXPECT THE TRANSMISSION TO LAST MORE THAN 40,000 MILES. WE ARE NOW IN THE UNUSUAL SITUATION WHERE WE NO LONGER WANT TO OWN THIS VEHICLE BUT FEEL UNCOMFORTABLE SELLING IT TO ANYONE KNOWING THAT THIS IS AN ONGOING PROBLEM AND THAT THE NEW OWNER WILL ALSO HAVE TO DEAL WITH THE EXPENSIVE REPAIRS OF REBUILDING THE TRANSMISSION IN ANOTHER 40,000 MILES. *LN

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 25 MPH THE ENGINE SURGED AND THE VEHICLE SUDDENLY ACCELERATED. WHEN THE BRAKES WERE DEPRESSED AND THE GEAR SHIFTED INTO NEUTRAL THE RPMS WOULD INCREASE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST BUT COULD NOT DUPLICATE OR DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS OR WARRANTIES ON THE VEHICLE AND THEY OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 76,000.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER EXT WAGON. THE CONTACT THAT STATED THAT UPON PURCHASING THE VEHICLE HE NOTICED THAT THE TRANSMISSION WOULD SHIFT IN AN AWKWARD MANNER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INFORMED HIM THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE SUDDENLY RECURRED AND HE HAD TO REPLACE THE TRANSMISSION. HE ALSO STATED THAT 3 OUT OF 4 WINDOW REGULATORS HAVE FAILED. THE WINDOWS ARE NOT WORKING NORMALLY. THE LIFTGATE IN THE REAR OF THE VEHICLE WAS FRACTURED WHICH MADE IT DIFFICULT TO OPEN. THE VEHICLE HAD ONLY BEEN REPAIRED FOR THE TRANSMISSION AND THE 3 WINDOW REGULATORS. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

MY 2002 FORD EXPLORER O/D LIGHT IS BLINKING, AS MANY OTHER FORD EXPLORER OWNERS I AM AFRAID THIS IS A SERIOUS TRANSMISSION PROBLEM, I WANT FORD TO BE LIABLE TO ADDRESS THIS PROBLEM OF SUCH A BIG MAGNITUDE. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE OVERDRIVE AND SERVICE WARNING LIGHTS ILLUMINATED AS THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE TRANSMISSION CONVERTER BODY WAS REBUILT. IN ADDITION, REPAIRS WERE MADE TO THE OVERDRIVE PISTON, OVERDRIVE SPEED SENSOR, OVERDRIVE BAND, CARRIER PLANTER, AND REVERSE BOARD BUSHING. THE MECHANIC ALSO REPLACED THE TRANSMISSION FLUID. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 61,411 AND THE CURRENT MILEAGE WAS 61,445. UPDATED 2/28/11 *CN UPDATED 06/03/11*JB

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE HINGES ON THE LIFTGATE STRUT FRACTURED CAUSING THE GLASS TO SHIFT SIMILAR TO THE FAILURE LISTED UNDER NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS). THE MANUFACTURER WAS NOTIFIED WHO INFORMED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL AND OFFERED NO ADDITIONAL ASSISTANCE. THE DEALER WAS NOT INFORMED OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 71,000.

LEFT SIDE COIL SPRING SNAPPED SUDDENLY WHILE CAR WAS PARKED IN DRIVEWAY. *TR

ACCELERATOR PEDAL WAS HARD TO PRESS, RPM REMAINED HIGH 3000 - 4000. EVENTUALLY THE CAR WOULD NOT STOP, ACCELERATOR WAS STUCK - GO WAS GOING 70 MPH. HAD TO STRUT OF ENGINE MECHANIC REPLACE ACCELERATOR CABLE - NOTED CABLE WAS KINKED AND FRAYED - VERY DANGEROUS AND THAT I SHOULD REPORT IT. *TR

MY 2002 FORD EXPLORER TRANSMISSION FAILED. I WAS TRAVELING ON AN ON RAMP. WHEN THE O/D LIGHT STARTED TO FLICKER AND THERE WAS A SUDDEN POWERFUL JERK. IT WAS SIMILAR TO GETTING REAR ENDED. THE FAILURE OCCURS ABOVE 35 MPH. THE CONSEQUENCES ARE SUDDEN UNCONTROLLABLE JERKS. IN ORDER TO CORRECT THE FAILURE THE TRANSMISSION MUST BE REBUILT FOR A VEHICLE UNDER 80,000 MILES. *TR

THE TRANSMISSION IN OUR 2002 FORD EXPLORER EDDIE BAUER STARTED FLASHING THE OD LIGHT @94,000 MILES TOOK IT TO FORD THEY SAID THE VALVE BODY AND TORQUE CONVERTER WAS BAD, FORD REPLACED THE ITEMS ABOVE FOR 2600 DOLLARS PROBLEM WENT AWAY FOR 10, 000 MILES PROBLEM IS BACK TORQUE CONVERTER AND VALVE BODY NEEDSTO BE REPLACED AGAIN. *TR

AUTOMATIC TRANSMISSION NEEDS REPLACED

WE PURCHASED A USED 2002 EXPLORER LTD. IN JULY 2010. THE CAR HAD 62,500 MILES ON IT AND LOOKED TO BE IN GREAT SHAPE. THE PREVIOUS OWNER HAD ALL THE SERVICE PAPERS AND WE CHECKED CARFAX AND WE SAW NO REASON NOT TO PURCHASE THE CAR. WE SHOULD HAVE CHECKED CARCOMPLAINTS.COM THOUGH. AS I WRITE THIS, THE TRANSMISSION HAS FAILED. ACCORDING TO WHAT I READ ON THE INTERNET THIS IS A MAJOR PROBLEM FOR EARLY 2000'S FORD EXPLORERS. HOW CAN I SHELL OUT $2500 OR MORE FOR A NEW TRANSMISSION?? FORD SHOULD BE HELD RESPONSIBLE FOR PRODUCING THIS LEMON'THAT I HAVE ONLY OWNED 5 MONTHS. ARE THERE ANY CLASS ACTION LAWSUITS BEING FILED AGAINST FORD MOTOR COMPANY FOR THIS PROBLEM? I WOULD BE INTERESTED IN PARTICIPATING. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT SHE NOTICED THAT THE REAR LIFTGATE LATCH HINGES WERE FRACTURED AND CAUSING THE LIFTGATE TO IMPROPERLY SECURE THE GLASS. THE VEHICLE WAS INSPECTED BY THE DEALER AND INFORMED THE CONTACT THAT SHE WOULD NEED TO REPLACE BOTH HINGES ON THE REAR LIFTGATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. UPDATED 03/15/11*LJ UPDATED 11/28/11 *CN

2002 FORD EXPLORER XLS, DRIVING O/D LIGHT CAME ON AND TRANSMISSION STARTED FAILING TO SHIFT CORRECTLY, NEEDS COMPLETE TRANSMISSION REBUILD. *TR

BRAKE LIGHT SWITCH INOPERATIVE (STAYS STUCK ON). *TR

2002 FORD EXPLORER - EDDIE BAUER EDITION. TRANSMISSION O/D LIGHT TURNED ON WHEN DRIVING UP A HILL. CAR HAS LESS THAN 80,000 MILES ON IT! READ THE HUNDREDS OF COMPLAINTS ABOUT OTHER 2002 FORD EXPLORERS: HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/TRANSMISSION/O_D_LIGHT_IS_BLINKING.SHTML PLEASE HELP. *TR

I OWN A 2002 FORD EXPLORER, THERE ARE CRACKS ON THE BACK PANEL BELOW THE REAR WINDOW, THESE SEEM TO HAPPEN IN COLD WEATHER. I HAVE SEEN MANY OTHER FORD EXPLORERS WITH SIMILAR CRACKS. I GOT AN ESTIMATE AND IT IS 1500.00 TO FIX. FORD SHOULD FIX THIS! *TR

I WAS DRIVING AND MY OD LIGHT STARTED FLASHING. A FEW MILES LATER MY CARS RPMS WENT UP AND MY CAR SLOWED DOWN, CAUSING MY TO QUICKLY PULL OVER TO THE SIDE OF THE ROAD TO AVOID BEING REAR ENDED. I TRIED TO DRIVE IT TO THE STORE A FEW DAYS LATER AND I GOT ABOUT 1/4 OF A MILE DOWN THE ROAD WHEN I HEARD A LOUD NOISE AND THE CAR DID THE SAME THING. I HAVE MY CAR SITTING IN THE DRIVE WAY WAITING TO GET IT INTO BE LOOKED AT. SINCE THIS IS THE SECOND TIME THAT THIS HAS HAPPENED IN UNDER TWO YEARS, I KNOW THAT THE TRANSMISSION IS HAVING ISSUES AND MORE THAN LIKELY I WILL HAVE TO HAVE IT REPLACED. *TR

2002 FORD EXPLORER, 274K MILES. TRANSMISSION BEGAN MAKING GRINDING NOISE; HAD IT REBUILT BY A REPUTABLE TRANSMISSION SHOP. SHORTLY THEREAFTER, IF BRAKING HARD, THE ENGINE JUST STOPS AND ALL POWER IS LOST. THIS HAS HAPPENED SEVERAL TIMES, YET IT STARTS RIGHT BACK UP WHEN I TURN THE IGNITION KEY. MECHANIC CANNOT GET ANY CODES TO SHOW UP. SIX MONTHS LATER, OVERDRIVE OFF LIGHT FLICKERS OR FLASHES FAIRLY REGULARLY, SHIFTING BETWEEN GEARS IS ROUGH AND IT WON'T STAY IN OVERDRIVE. ONCE REACHING OVERDRIVE, IT BECOMES 'MUSHY' AND SLIPS BACK AND FORTH, LOSING SPEED WHILE RPMS BOUNCE BETWEEN 1,500 AND 3,000. TRANSMISSION SHOP HAS CHECKED IT AGAIN, SAYS IT IS AN ELECTRICAL ISSUE AND THAT I NEED TO TAKE IT TO THE DEALER. DEALER CLAIMS THAT THERE IS ONLY ONE RECALL OUT ON THIS CAR AND IT IS FOR THE SPEED (CRUISE) CONTROL AND THAT THIS WOULD NOT HAVE ANY EFFECT ON THE TRANSMISSION. 4X4 HIGH LIGHT FLASHES WHENEVER THE TRANSMISSION SHOULD BE GOING INTO OVERDRIVE, BUT THAT EVENTUALLY STOPS. I'VE HAD TO RESORT TO DRIVING WITH OVERDRIVE TURNED OFF, WHICH IS THE ONLY WAY I CAN GET THE TRANSMISSION TO OPERATE SMOOTHLY WITHOUT ALL OF THE LIGHTS. THIS CAUSES ME TO HAVE TO RUN THE CAR AT HIGHER RPMS AND DECREASED FUEL EFFICIENCY. I HAVE AN APPOINTMENT AT THE DEALERSHIP TOMORROW FOR THE RECALL AND I'M HOPING THAT MAYBE THERE IS SOMEONE THERE WHO IS HONEST ENOUGH TO HELP. WENT TO ANOTHER TRANSMISSION SHOP WHO INFORMED ME THAT THIS IS A VERY WELL-KNOWN PROBLEM, THAT THEY REBUILD THESE TRANMISSIONS REGULARLY AND THAT FORD HASN'T ACKNOWLEDGED ANY FORM OF RESPONSIBILITY OR EVEN A REPAIR SOLUTION FOR THIS.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED A LARGE CRACK FROM THE REAR LIFTGATE PANEL GOING DOWN. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 65,916.

ON THE AFTERNOON OF DEC. 10, 2010 AT APPROXIMATELY 2:45 PM I NOTICED A LARGE CRACK ON THE REAR PANEL OF MY '02 FORD EXPLORER - EDDIE BAUER ED. I HAD ASSUMED THAT THIS WAS VANDALISM AND REPORTED IT TO THE POLICE DEPARTMENT. ON MONDAY I GOOGLED THE DESCRIPTION OF THE DAMAGE TO MY VEHICLE AND COME TO FIND OUT THAT IT WAS ACTUALLY A DEFECT IN FORD EXPLORERS - '02 - '04. I CONTACTED THE FORD COMPANY WHO TOOK MY COMPLAINT AND REFERRED ME TO MY NEAREST FORD DEALERSHIP. IN SPEAKING WITH THE REP AT THE DEALERSHIP THEY INFORMED ME THAT THIS WAS NOT A "SAFETY DEFECT" AND THEY COULD NOT DO ANYTHING ABOUT IT. I WAS TOLD THAT THE ESTIMATED COST WOULD BE BETWEEN $450-500. I ALSO READ THAT BACK IN 2006 WHEN THIS DEFECT OCCURRED THAT FORD WAS PROVIDING A "SPECIAL ASSISTANCE OUT-OF-WARRANTY" ON EXPLORERS WHERE THEY WOULD PAY ALL BUT $100. NOW APPARENTLY SINCE JAN. 2007 THEY HAVE STOPPED THIS AND NOT THE OWNERS ARE TO PAY FOR THE FULL COST OF THE REPAIR. I DO NOT SEE THIS AS BEING FAIR DUE TO THE FACT THIS DAMAGED WAS NOT DUE TO MY OWN DOING OR ANOTHER PARTY. FORD SHOULD BE RESPONSIBLE FOR THIS REPAIR IF NOT ALL, AT LEAST HALF. *TR

AUTOMATIC TRANSMISSION EXPERIENCED COMPLETE FAILURE OF BAND(S) FOR GEARS 3-4. DEALER OFFERED REPAIR FOR ABOUT $2000, BUT NOT RECOMMENDED AS ONLY RECEIVE 12 MONTH / 12K MILE WARRANTY FOR REPLACED PARTS AND NO LABOR AND NOT TRANSFERABLE. OPTED FOR TOTAL REPLACEMENT WITH FORD AUTHORIZED REMANUFACTURED COMPLETE TRANSMISSION FOR $3500 WITH 36 MONTH / UNLIMITED MILEAGE AND FULLY TRANSFERABLE. DIFFICULT TO ACCEPT A TRANSMISSION WOULD EXPERIENCE SUCH DRASTIC FAILURE WITH SO FEW MILES, NORMAL SUBURBAN DRIVING AND NO TRAILERING.

I HAVE A 2002 FORD EXPLORER AND THE TRANSMISSION JUST WENT OUT ON IT. I WILL TELL THE STORY FROM THE BEGINNING. OK SO I WAS ABOUT 30 MINS AWAY FROM MY HOME AND DRIVING ON THE FREEWAY BACK HOME WHEN THE OD LIGHT STARTED BLINKING VERY FAST. THEN I GET OFF THE FREEWAY AND STOP AND THE RED LIGHT THEN WHEN I STARTED TO GO THE TRANSMISSION STARTED DOING ALL SORTS OF CRAZY [XXX] IT WAS CHANGING GEARS LIKE CRAZY AND FINALLY SETTLE OUT. THEN RIGHT BEFORE I TURN IN MY DRIVE THE TRANSMISSION JUST QUITS! IT JUST STOPPED! I PUT IT IN PARK THEN DRIVE AND NOTHING...NO SOUND.. NO MOVEMENT IT WOULD JUST ROLL BACKWARDS. SO NOW IT SITTING ON THE SIDE OF THE ROAD WHERE I PUSHED IT TO. ALL OF THIS HAPPENED IN 30 MINS! NOTHING WAS WRONG BEFORE THIS HAPPENED.!!!! PLEASE SOMEONE HELP AND LETS GET THIS TO BE RECALLED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2002 FORD EXPLORER TRANSMISSION JUMPED WHEN PUT IN REVERSE HIT A PARKED CAR. WHEN YOU SLOW DOWN IT SLIPS OUT OF GEAR AND WONT GO. I HAVE TRANSMISSION PROBLEMS WITH THE VEHICLE. IM SCARED THAT IT WILL FAIL AGAIN WHILE ON THE FREEWAY AND MY FAMILY AND I WILL BE HURT OR EVEN KILLED. ITS NOT SAFE TO DRIVE. *TR

I WAS TRAVELING TO MT. WASHINGTON, KY. FROM LORAIN, OHIO, ( APPROX. 330 MILES). WE STOPPED AT THE REST ARE AT THE HALFWAY MARK, BETWEEN WASHINGTON CH, OH. & JEFFERSONVLLE, OH. WHEN WE CAME BACK OUT, STARTED THE CAR, & IT WOULDN'T GO INTO REVERSE. PUSHED IT OUT OF THE PARKING SPOT & IT WOULDN'T GO IN DRIVE EITHER. ABOUT 30 MILES BEFORE, IT MADE SOME CLUNKING NOISES & IT FELT LIKE WE HAD A FLAT TIRE. I TOOK IT OUT OF CRUISE CONTROL & IT DROVE NORMALLY UNTIL THE REST AREA. I HAD TO HAVE IT TOWED TO WASHINGTON COURTHOUSE & THEN BACK HOME ON MONDAY, NOV., 29TH, (AT MY OWN EXPENSE). APPROXIMATE COST OF REPAIR TO DATE WAS $2969. I HAD MY DAUGHTER & 6 YR. OLD GREAT GRANDDAUGHTER WITH ME & I FEEL THIS COULD HAVE POSSIBLY ENDED WITH DISASTROUS RESULTS. FORD HAS KNOWN ABOUT THESE FAULTY TRANSMISSIONS PROBABLY FROM DAY 1. I'M NOT TRYING TO JUST BLAST FORD, HAPPEN TO BE AN EMPLOYEE. I FEEL THEY NEED TO MAN UP & TAKE CARE OF THIS PROBLEM BEFORE IT LEADS TO SERIOUS CONSEQUENCES. *TR

VEHICLE RECALLED FOR A PART CAUSING ENGINE FIRES. TRANSMISSION FAILURE, MAKES THE VEHICLE UNABLE TO SHIFT COST OF REPAIR I CANNOT AFFORD AT THIS TIME ( NEW IS $ 3000 ). *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED WHEN SHE NOTICED A LARGE CRACK IN THE REAR LIFT GATE, DIRECTLY BELOW THE REAR WINDOW. THE FAILURE WAS NOT DIAGNOSED BY A DEALER OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 92,000. UPDATED05/04/11 *BF UPDATED 05/09/11

2002 FORD EXPLORER. CONSUMER STATES PROBLEM WITH TIRES *TGW THE CONSUMER EXPERIENCED A TIRE BLOW ON THE RIGHT REAR TIRE. WHEN TRIPLE AAA ARRIVED, THE CONSUMER WAS INFORMED THE REAR COIL SPRING ALONG WITH 3 LUG NUTS HAD FAILED. IN JULY 2010, THREE MORE LUG NUTS BROKE AGAIN. *JB

WHILE PICKING UP MY PASTOR AT THE DULLES AIRPORT, I SHIFTED MY 2002 FORD EXPLORER INTO PARK. BEFORE I COULD EVEN REACH PARK, THE SHIFT HANDLE DETACHED ITSELF FROM THE STEERING COLUMN AND WAS LIMP IN HAND. THE ONLY THING LEFT ATTACHED, WAS THE WIRING CABLE. I COULDN'T GET THE KEYS IN OR OUT OF THE IGNITION, MOST LIKELY BECAUSE IT WASN'T IN PARK NOR IN REVERSE. OF NOTE, BECAUSE OF THAT, IT WAS VERY HARD TO GET A TOW TRUCK GUY TO ACCEPT THE RESPONSIBILITY FOR DRAGGING IT ONTO THE FLAT BED TRUCK. THE PIECE THAT BROKE WAS JUST A SMALL ALUMINUM CAST PIN. WHEN THE FORD DEALERSHIP CALLED ME THE NEXT DAY WITH A QUOTE FOR REPAIR, I WAS SHOCKED AT THE PRICE, $2145.00. I WAS TOLD I NEEDED A WHOLE NEW STEERING COLUMN BECAUSE THE PART THAT'S BROKEN COULDN'T BE REPAIRED WITH IN THE COLUMN ITSELF. THAT'S WHEN I WENT ON LINE AND SEARCHED FOR SIMILAR PROBLEMS. I WAS AGHAST TO FIND HUNDREDS WITH SIMILAR OR EXACT SAME PROBLEMS I HAD. MY QUESTION IS, WHY ISN'T THERE A RE-CALL FOR THIS PARTICULAR DEFECT SINCE SO MANY PEOPLE ARE HAVING PROBLEMS WITH THIS SMALL PIN? IF NO RECALL, WHY CAN'T FORD HELP FINANCIALLY OR AT LEAST, PARTIALLY TO HELP OFFSET THIS HIGH EXPENSE FOR SUCH A SMALL FIX? I AM ON A FIXED INCOME AND A SEVERAL THOUSAND DOLLAR REPAIR SETS US BACK SIGNIFICANTLY. DOES ANYBODY HAVE A SOLUTION? DOES ANYBODY HAVE ANY OTHER OPTIONS TO GET FORD TO HELP WITH THIS PROBLEM, I'M DESPERATE. THANK YOU ALL. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE REAR HATCH WINDOW EXPLODED WITHOUT WARNING. THE DEALER REPAIRED THE WINDOW ACCORDING TO RECALL 01I010000 (VISIBILITY: GLASS, SIDE/REAR) BUT THE FAILURE OCCURRED AGAIN. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A TECHNICIAN NOTICED THAT BOTH REAR COIL SPRINGS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

NO LEFT TURN SINGLE OR BRAKE LIGHTS, WHEN THE STEERING WHEEL IS TILITED DOWN WE FOUND THE TURN SINGLES DO NOT WORK OR BRAKE LIGHTS. *TR

THE GEAR SHIFT LEVER FELL OFF THE STEERING COLUMN WHILE PUTTING THE CAR INTO PARK. IT IS HELD ON ONLY BY THE ELECTRICAL CONNECTION. *TR

THE FUEL GAUGE, MOST OF THE TIME, DOES NOT WORK. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHEN USING THE REAR LIFTGATE, IT WOULD NOT STAY OPEN AND IT WOULD CLOSE UNEXPECTEDLY. THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED ACCORDING TO RECALL 04V442000 STRUCTURE BODY HATCHBACK/LIFTGATE, HINGE AND ATTACHMENTS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE REPAIRS HAD BEEN DONE ACCORDING TO THE RECALL AND HE HAD TO PAY FOR THE REPAIRS AT HIS OWN EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 82,000.

WHEN DRIVING THE O/D LIGHT CAME ON AND STARTED FLASHING ERRATICALLY, THEN I WAS UNABLE TO SHIFT FROM 1ST TO 2ND GEAR. THE ONLY WAY I CAN SHIFT FROM 1ST TO 2ND GEAR IS IF I LET THE RPM'S GO UP ABOVE 3,000 AND 4,000. THEN I CAN TAKE MY FOOT OFF THE GAS AND IT WILL SWITCH INTO 3RD GEAR. I HAVE NOT DROVE THE TRUCK SINCE IT STARTED DOING THIS, THE ONLY TIME I HAVE DROVE IT WAS TO GO TO THE MECHANIC. THE MECHANIC SAYS IT IS WHAT MAKES THE GEARS SHIFT THAT IS CAUSING THE PROBLEM. THE ONLY WAY TO FIX IT IS TO PUT A NEW OR REBUILT TRANSMISSION INTO MY 2002 FORD EXPLORER. ON THE WAY HOME FROM THE MECHANIC IT STARTED SLAMMING INTO GEARS.

2002 FORD EXPLORER TRANSMISSION FAILURE WITH ONLY 87,899 MILES ON VEHICLE , I COMPLAINED TO THE DEALER 4DAYS AFTER HAVING THE ABOUT HARD SHIFTING AND GEARS BANGING .THEY MADE ADJUSTMENT TO THE PCM ,BUT A MONTH LATER IT STARTED AGAIN,3YR LATER WITHOUT PUTTING OVER 30,000 ON THE TRANNY IS BROKEN. *TR

O/D LIGHT STARTED FLASHING, SUDDENLY MY CAR STOPPED SHIFTING CORRECTLY. THE CAR WAS NEVER DRIVEN HARD AND IS AN AUTOMATIC. AFTER TAKING IT TO A TRANSMISSION SHOP AND DOING SOME RESEARCH I FOUND THAT MY TRANSMISSION NEEDED REPLACED AND THAT IT WAS NOT COVERED UNDER WARRANTY AND COSTS AROUND 3000 DOLLARS TO REPLACE. *TR

MY FORD 2002 EXPLORER HAS EXCESSIVE BUBBLING AND PEELING OF PAINT ON THE FRONT EDGE OF THE HOOD. REPORTED THREE TIMES TO FORD ONLY TO BE TOLD, "NOT COVERED BY MY WARRANTY". SEEN HUNDREDS OF SIMILAR COMPLAINTS ON INTERNET. *TR

GOT INTO MY 2002 FORD EXPLORER TODAY AND MY OVERDRIVE LIGHT WAS FLASHING AND WHEN I DROVE OFF, IT REVVED UP IN THE 300-400 RPM AND SHIFTED VERY HARD. I HAVE NEVER DRIVEN OFFROAD OR VERY HARD AT ALL. TAKING IT TO A MECHANIC MONDAY, BUT WE HAVE DEALT WITH ENOUGH CARS TO KNOW THAT THE TRANSMISSION IS GOING TO BLOW UP SOON. *TR

DURING THE 90,000 MILE SERVICING OF THIS VEHICLE, IT WAS DISCOVERED THAT THE REAR COIL SPRINGS ON OUR 2002 FORD EXPLORER XLT HAD RUSTED COMPLETELY THROUGH AND NEEDED TO BE REPLACED. WE DO NOT RESIDE IN A COASTAL AREA RESULTING IN EXPOSURE TO THE SALTY OCEAN SPRAY NOR DO WE DRIVE THIS VEHICLE IN OFF ROAD SITUATIONS THAT WOULD CAUSE WATER TO ACCUMULATE UNDER THE VEHICLE. FOR THESE REASONS THERE IS NO APPARENT CAUSE FOR THE COIL SPRINGS TO PREMATURELY RUST THROUGH. I DON'T WANT TO THINK WHAT WOULD HAVE HAPPENED TO MY WIFE OR I IF THESE SPRINGS WOULD HAVE FALLEN COMPLETELY OFF WHILE THE VEHICLE WAS BEING OPERATED. *TR

2002 FORD EXPLORER TRANSMISSION EXPERIENCED PROBLEM. THE OVERDRIVE LIGHT BEGAN FLASHING AND THE VEHICLE SHIFTED INTO NEUTRAL. THERE WAS NO DOWN HILL ENGINE BRAKING. I STOPPED THE VEHICLE AND TURNED THE ENGINE OFF. WHEN I RESTARTED THE VEHICLE THE OVERDRIVE LIGHT WAS OFF AND REMAINED OFF FOR A FEW WEEKS. IT IS NOW BACK ON AGAIN. I FEEL THAT THE TRANSMISSION SHIFTING INTO NEUTRAL AND NOT PROVIDING BRAKING WHEN GOING DOWN A HILL IS A SAFETY HAZARD. *TR

BODY MOUNT BUSHINGS HAVE DETERIORATED. THE CAR IS ONLY 8 YRS OLD. I LOOKED TODAY AFTER HEARING A CRACKING/POPPING NOISE AND THE DRIVERS' SIDE FRONT BUSHING (THERE ARE TWO ON EACH SO, TECHNICALLY, BUSHINGS) ARE ALMOST COMPLETELY GONE. THE PASSENGER SIDE AND 2 MIDDLE MOUNT BUSHINGS ARE ALSO CRACKED AND DETERIORATING. I HAVE CONFIRMED THAT THIS IS EXCEEDINGLY PREMATURE AND ESSENTIALLY UNHEARD OF IN CARS THIS AGE. IN FACT, I'VE BEEN TOLD IN CARS 20 YRS OLD THAT OFTEN THE BUSHINGS ARE STILL FINE. EARLY DETERIORATION IS UNSAFE AND, APPARENTLY, NOT UNCOMMON IN THESE TRUCKS. THUS, I WANTED TO REPORT IT. *TR

ON 8/15/09, [XXX]WAS OPERATING HIS 2002 FORD EXPLORER IN HOUSTON, TX WHEN THE EXPLORER WAS STRUCK FROM THE REAR BY A PICKUP TRUCK. DURING THE COLLISION, [XXX]SEAT BACK COLLAPSED AND, ALTHOUGH HE HAD BEEN WEARING HIS SEAT BELT, HE WAS EJECTED THROUGH BROKEN-OUT REAR WINDOW GLAZING. [XXX] SUSTAINED MULTIPLE BLUNT FORCE INJURIES FROM WHICH HE DIED. THE SEAT BACK IN THE 2002 EXPLORER IS ATTACHED TO A RECLINER MECHANISM ON EACH SIDE OF THE SEAT. THE RECLINER MECHANISMS ARE ATTACHED TO THE SEAT CUSHION FRAME BY SPIRAL COIL PINS. WHEN THE EXPLORER WAS STRUCK FROM THE REAR, THE VEHICLE MOVED FORWARD IN RELATION TO [XXX] BODY, CAUSING HIS BODY TO LOAD THE DRIVER'S SEAT BACK. AS THIS OCCURRED, THE FORCE OF THE SEAT BACK BEING MOVED REARWARD BY [XXX] BODY CAUSED THE RECLINER MECHANISMS ON BOTH SIDES OF THE SEATS TO MOVE FORWARD; AS THEY DID SO, THEY CONTACTED THE SPIRAL COIL PINS, AND FRACTURED THOSE PINS ON BOTH SIDES OF THE SEAT. WHEN THE SPIRAL COIL PINS FAILED, THE SEAT BACK COLLAPSED ONTO THE REAR SEAT CUSHION, AND [XXX] WAS EJECTED INTO THE CARGO AREA OF THE EXPLORER AND THEN OUT OF THE REAR WINDOW GLAZING. [XXX] SUFFERED MUTLIPLE BLUNT FORCE TRAUMA INJURIES, WHICH TOOK HIS LIFE. UPON INVESTIGATION, INCLUDING COMPARISON OF A NUMBER OF OTHER, EXEMPLAR DRIIVER'S SEATS FROM 2002 EXPLORERS, IT HAS BECOME CLEAR THAT THE SPIRAL COIL PINS ARE DEFECTIVELY INSTALLED IN MANY EXPLORER SEATS. THIS MANUFACTURING DEFECT IS MANIFESTED BY THE SPIRAL COIL PINS BEING INSERTED THROUGH MATING HOLES ON THE SEAT CUSHION FRAME TO INCONSISTENT DEPTHS, WHICH CAN CAUSE THE PINS NOT TO SEAT PROPERLY IN THOSE HOLES. IN THE CASE OF [XXX], BECAUSE THE SPIRAL COIL PINS WERE NOT INSERTED FAR ENOUGH INTO THE MATING HOLES WHEN MANUFACTURED, THE PINS ON HIS SEAT WERE FRACTURED BY THE RECLINER MECHANISMS AND FAILED TO HOLD HIS SEAT BACK UPRIGHT IN THE COLLISION. THIS FAILURE MECHANISM IN THE PINS ALLOWED FOR [XXX]EJECTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I AM SO DISGUSTED AFTER READING ALL THE SAME PROBLEMS WITH THE 2002 FORD EXPLORER. I TOO HAVE THE AIRBAG PROBLEM, THEY TOLD ME IT WAS THE AIRBAG PRETENTIONER AND IT IS $650.00, NOW MY AIR BAG WILL NOT DEPLOY IF I GET INTO AN ACCIDENT. I HAVE THE EXTENDED DELUXE WARRANTY THAT WONT COVER IT. I ALSO HAVE A PROBLEM WITH THE REAR TEMP AND MODE ACTUATORS THAT FAILED AND BINDING AGAIN NOT COVERED UNDER WARRANTY THAT IS $510.00 TO REPAIR. I TRULY THINK FORD SHOULD RECALL THESE SAME PROBLEMS. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH THE VEHICLE STALLED AND WOULD NOT SHIFT INTO THIRD GEAR. THE CONTACT NOTICED A RECALL FOR THE POWER TRAIN TRANSMISSION. DUE TO THE VIN THE VEHICLE WAS NOT A PART OF THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER SHOULD EXTEND THE RECALL TO MORE VEHICLE IDENTIFICATION NUMBERS SINCE THIS WAS A KNOWN SAFETY ISSUE. THE FAILURE MILEAGE WAS 190,000.

TRANSMISSION ON MY 2002 FORD EXPLORER FAILED FOR THE 2ND TIME IN 2009 OF DECEMBER. I WAS ON THE HIGHWAY WHEN THIS HAPPEN AND COULD HAVE CAUSED AN ACCIDENT. *TR

WHILE RAISING THE GLASS SECTION OF THE LIFTGATE ON MY 2002 FORD EXPLORER, THE LEFT STRUT BECAME DISENGAGED, AND THE BACK GLASS EXPLODED. WE WERE VERY LUCKY THAT NO ONE WAS HURT, AS MY BROTHER LITERALLY HAD THE GLASS IN HIS HANDS WHEN IT EXPLODED, AND MY DAUGHTER AND I WERE STANDING RIGHT NEXT TO HIM. PLEASE NOTE, THE GLASS DID NOT MERELY SHATTER. IT EXPLODED. I BOUGHT THIS VEHICLE FROM CARMAX LAST YEAR, AND FOUND THAT THERE WERE A COUPLE OF RECALLS ON THE VEHICLE THAT HAD NOT BEEN TAKEN CARE OF, ONE OF WHICH INCLUDED THE REPLACEMENT OF THE STRUT BRACKETS AND HINGES ON THE LIFTGATE. UPON REVIEWING MY SERVICE INVOICE, I FOUND THAT ONLY THE LIFTGATE HINGES WERE REPLACED; THE STRUT BRACKETS WERE NOT. I HAD THE VEHICLE TOWED TO THE FORD DEALERSHIP WHO PERFORMED THE RECALL SERVICE ORIGINALLY, AND THEY NOTIFIED FORD. FORD CLAIMED THAT THE STRUTS HAD BEEN REPLACED IN 2002 ~ WHICH WAS TWO YEARS BEFORE THE RECALL EVEN OCCURRED. THEREFORE, THEY WOULD NOT COVER ANY OF THE REPAIR. HOW DO I KNOW THAT FAULTY STRUTS WERE NOT INSTALLED IN 2002, SINCE THE RECALL DIDN'T EVEN OCCUR UNTIL 2 YEARS LATER? I HAVE READ OTHER COMPLAINTS ONLINE ABOUT THIS, AND IT IS AMAZING THAT FORD GETS AWAY WITH THIS! THIS IS MY LAST FORD, THAT'S FOR SURE! THIS IS MY SECOND EXPLORER, AND I HAVE BEEN A VERY LOYAL CUSTOMER, BUT NO MORE! FORD DOES NOT STAND BEHIND IT'S PRODUCT AND THEY APPARENTLY DO NOT CARE ABOUT THE SAFETY OF THEIR CUSTOMERS. *TR

I HAVE FORD EXPLORER 2002 O/D LIGHT IS BLINKING AND HAVING PROBLEM WITH TRANSMISSION. *TR

FORD EXPLORER WOULD NOT SHIFT OUT OF 2ND GEAR. THE VEHICLE IS A 2002 FORD EXPLORER XLT WITH 4.0 L V-6, AND AUTOMATIC TRANSMISSION. TOOK IN TO MY MECHANIC AND HE ADVISED ME TO TAKE IT TO A TRANSMISSION SHOP SINCE THE READOUT FAULT CODES INDICATED MAJOR FAILURE. VEHICLE HAS LESS THAN 80,000 MILES AND HAS BEEN WELL TAKEN CARE OF SINCE IT WAS NEW. *TR

TRANSMISSION IS FAILING IN MY 2002 FORD EXPLORER 4X4. A LOCAL TRANSMISSION SHOP CONFIRMED THAT MY FEAR THAT THE GEARS WERE NOT SHIFTING PROPERLY WAS DUE TO THE TRANSMISSION FAILING. IT WILL COST $2400 TO $2800 TO REPAIR. BECAUSE THE TRANSMISSION IS SEALED IT WILL COST EXTRA. ONLY THROUGH THE FIRST HALF OF THE YEAR OF 2002 WERE THE EXPLORERS MADE WITH THIS TRANSMISSION AND MINE WAS MANUFACTURED IN MAY 2001. *TR

TRANSMISSION FAILURE ON 2002 FORD EXPLORER IN 2007 AT 88,000 MILES AND 2010 AT 140,000 MILES. FIRST TIME OD LIGHT CAME ON, I DROVE IT HOME 3 MILES AND THEN WAS NOT DRIVEABLE. SECOND TIME NO WARNING OR LIGHT AND IT SLIPPED OUT OF GEAR AS I WAS CROSSING THE BOULEVARD. ORIGINAL TRANSMISSION AND REPLACEMENT TRANSMISSION ARE NOT QUALITY AND FAILED. FIRST TIME I WAS ON THE FREEWAY AND ABLE TO COAST HOME AND THE SECOND TIME CROSSING A BOULEVARD WHEN IT SLIPPED OUT OF GEAR. IT'S AS IF FORD PUT ON DISPOSABLE PARTS FOR CONSUMERS TO REPLACEMENT EVERY SEVERAL YEARS CONVENIENTLY AFTER WARRANTY EXPIRES. I SPENT OVER $5,600 THE FIRST TIME AND OVER $3,400 THE SECOND TIME. *TR

THE TRANSMISSION STARTED SLIPPING,CLUNKING AND THE O/D LIGHT IS FLASHING. JUST PAID THIS PIECE OF JUNK OFF AND NOW WAITING TO HERE FROM THE DEALER WHERE WE BOUGHT IT FOR THAT OH FAMILIAR QUOTE OF 3000 TO 4000 TO FIX. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT SHE HAD ISSUES SHIFTING GEARS AND WHEN SHE WOULD TURN CORNERS, THE VEHICLE WOULD SHIFT OUT OF GEAR. OTHER TIMES, SHE HAD ISSUES SHIFTING INTO DRIVE AND MOVING FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WERE NO RELATED RECALLS. THE TRANSMISSION WAS REPLACED IN 2008 AT A REPAIR SHOP. HOWEVER, THE FAILURE CONTINUED. WHEN THE CONTACT PLACED THE VEHICLE IN PARK (WITH THE ENGINE ON) AND WENT INTO A STORE, THE VEHICLE SHIFTED INTO DRIVE AND HIT A BUILDING AND THEN MOVED BACK AND HIT ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN BACK TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT A COMPONENT OF THE STEERING COLUMN WOULD NOT ALLOW THE VEHICLE TO LOCK INTO GEAR. THE STEERING COLUMN WAS REPAIRED. HOWEVER, AFTER THE REPAIR, THE TRANSMISSION SLIPPED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 140,000. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. UPDATED 10/21/11*LJ

TRANSMISSION PROBLEMS. THIS IS THE SECOND TIME THIS HAS HAPPENED AND THE TRANSMISSION WAS REBUILT IN 2005. WE'VE ONLY AVERAGED ABOUT 10,000 MILES PER YEAR SINCE THE REBUILD. *TR

TRANSMISSION DOES NOT ENGAGE WHEN PUT IN DRIVE UNTIL 3000 RPMS. I WAS PULLING OUT IN TRAFFIC AND WAS ALMOST HIT BY ANOTHER CAR BECAUSE MINE WAS NOT ENGAGING TO MOVE THE CAR. I UNDERSTAND THAT THIS PROBLEM IS VERY COMMON ON THE 2002 FORD EXPLORER. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG LIGHT CONTINUED TO ILLUMINATE. THE DEALER STATED THAT IT WAS THE SEAT BELT PRETENSIONER. THE FIRST THE FAILURE OCCURRED, THE VEHICLE WAS REPAIRED UNDER WARRANTY; YET, THE FAILURE RECURRED. THE SEAT BELT PRETENSIONER WAS REPLACED THREE TIMES. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK. THE FAILURE MILEAGE WAS 24963 AND THE CURRENT MILEAGE WAS 80000.

FAILURE OF TRANSMISSION IN 2002 FORD EXPLORER - KNOWN PROBLEM OF MANY VEHICLES MADE MY FORD ESPECIALLY THIS MODEL/YEAR. BUT NO RECALLS OR HELP IN FIXING THIS PROBLEM. HAD TO REPLACE MINE COSTING $2600 IN PARTS AND LABOR. *TR

HEATER FAILED CAUSING WINDOWS TO "FOG" OVER AND DECREASED ABILITY TO SEE OUT WINDSHIELD. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER XLT. THE CONTACT STATED THAT THE OVERDRIVE WARNING LIGHT WOULD CONTINUOUSLY FLASH. THE FAILURE WOULD OCCUR SPORADICALLY WHETHER THE VEHICLE WAS IN OVER DRIVE OR NOT. THE CONTACT STATED THAT WHEN PLACED IN PARK, THE VEHICLE WOULD CONTINUE TO ROLL FURTHER THAN USUAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR GENERATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 118,000.

TROUBLE REMOVING VEHICLE FROM PARK ON INCLINE OVER FEW WEEK PERIOD. TRANSMISSION CHANGING GEARS IN ROUGH MANNER OVER A FEW DAY PERIOD. OD LIGHT FLASHING DURING HIGHWAY DRIVING AND THEN ODOR OF SOMETHING BURNING ON OCTOBER 10, 2010. DIAGNOSED AS "FRIED TRANSMISSION" BY DEALER. COST TO REPLACE $3887 PLUS $125 FOR DIAGNOSIS. NOT YET REPAIRED - DECIDING OUR NEXT ACTION. VEHICLE PURCHASED NEW, ALWAYS MAINTAINED ACCORDING TO DEALER RECOMMENDATIONS. VEHICLE NEVER ABUSED, ONLY TOWED VERY LIGHT UTILITY AND SNOWMOBILE TRAILERS. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHEN HE DEPRESSED THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED. THE RPMS WOULD RISE WHEN THE FAILURE OCCURRED. BECAUSE OF THE FAILURE, THE CONTACT WAS INVOLVED IN TWO ACCIDENTS. THERE WERE NO INJURIES AS A RESULT. NO POLICE REPORTS WERE FILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP SO THE DEALER COULD INSPECT THE BRAKES BUT THE DEALER COULD FIND NOTHING WRONG. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 43,500. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

I WAS PICKING UP A FAMILY FRIEND, AN WHILE WAITING FOR HER TO COME TO MY 2002 FORD EXPLORER, I PUT MY TRUCK INTO PARK, WHEN SHE GOT IN, I THEN ATTEMPTED TO PUT IT BACK INTO DRIVE, AN THE GEAR SHIFT HANDLE BROKE OFF INTO MY HAND, IT BASICALLY DANGLED THERE AN I HAD NO CHOICE BUT TO CALL A TWO TRUCK DRIVER. I GOT AN ESTIMATE FOR OVER $600 FOR A USED COLUMN, CAUSE APPARENTLY FORD DOESN'T MAKE THE LITTLE PIECE THAT BROKE OFF. I HAVE BEEN ONLINE FOR AWHILE TO FIND ANOTHER WAY OF GETTING THIS FIXED AN I HAVE SEEN HUNDREDS AN HUNDREDS OF COMPLAINTS FOR THE VERY SAME THING, WHY HASN'T THIS BEEN RECALLED YET? WHAT DO I OR WE HAVE TO DO TO GET FORD ON THE BALL WITH THIS CONTINUING PROBLEM? THANK GOD IT IS STUCK IN PARK, AN UNFORTUNATELY SO ARE MY KEYS. *TR

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

2002 FORD EXPLORER LTMD...90K MILES FRONT WEAR BEARINGS COMPLETELY BLEW OUT, REAR STRUTS LEAKING MASSIVE OIL AND REAR SPRINGS FRACTURED....HAD FRONT BEARINGS REPLACED WHEN IT DISABLES BRAKE USAGE FROM TIRES BEING CROOKED IN NEXT COUPLE OF DAYS NEED TO HAVE REAR END DONE WITH STRUTS, SPRINGS AND BUSHINGS....ALL NEW PARTS NO CHOICE AND $2600.00 LATER IN ALL THE SPRINGS ARE THE BIGGEST ISSUE, THEY SHOULD NOT BREAK. *TR

CRACK IN REAR WINDOW SURROUND, NEAR CENTER AT A BOTTOM. *TR

BODY MOUNT CAB BUSHINGS ARE DETERIORATING SO BADLY THEY FLAKE OFF IN YOUR HAND IF YOU TOUCH THEM. *TR

MY WIFE AND I AND OUR 8 YEAR OLD TWIN BOYS WERE ON VACATION THIS SUMMER DRIVING THROUGH THE ROCKY MOUNTAINS IN A RAIN STORM. IT WAS AUGUST 13TH, 2010. THERE WAS A HUGE SINGLE LANE TRAFFIC JAM BECAUSE OF AN ACCIDENT. WE PULLED OVER TO THE SIDE OF THE ROAD BECAUSE MY WIFE NEEDED TO GET OUT AND STRETCH. WHEN I PUT THE 2002 FORD EXPLORER BACK INTO DRIVE, THE SHIFT LEVER BROKE OFF IN MY HAND LIKE IT WAS MADE OF BUTTER. NEEDLESS TO SAY, WE WERE IN SHOCK AND SCARED BECAUSE WE WERE STUCK AT THE TOP OF THE ROCKY MOUNTAINS IN A RAINSTORM. THE FORD WAS STUCK IN DRIVE SO I DECIDED TO DRIVE IT ALL THE WAY TO OUR HOTEL IN RIFE, COLORADO. WE WERE VERY SCARED THE WHOLE WAY. WE MADE IT TO OUR HOTEL. THE LOCAL FORD DEALER COULD NOT GET A PART UNTIL THE FOLLOWING WEEK. A LOCAL MECHANIC RIGGED IT SO WE COULD GET HOME TO CALIFORNIA IN TIME FOR JOBS AND SCHOOL. WE FELT VERY UNSAFE THE WHOLE WAY. WHEN WE GOT HOME TO CALIFORNIA, THE LOCAL FORD DEALERSHIP REPLACED THE ENTIRE STEERING COLUMN AND SHIFT LEVER FOR $1,300. I HAVE A 2ND 2002 FORD EXPLORER EDDIE BAUER EDITION. WHEN I GOT HOME FROM WORK TODAY, I PARKED MY FORD EXPLORER IN THE DRIVEWAY, PUT THE SHIFT LEVER INTO DRIVE AND IT BROKE OFF! AGAIN, LIKE IT WAS MADE OF BUTTER. THIS IS EXACTLY TWO MONTHS AFTER THE OTHER ONE BROKE. TODAY IS OCTOBER 13, 2010. I AM VERY CAREFUL WITH MY VEHICLES. MY WIFE AND I ARE BOTH TEACHERS IN OUR MID 40'S. NOW, I AM LEFT WITH THE SAME MAKE AND MODEL WITH THE EXACT SAME DEFECT AND I WILL BE CALLING FORD AND ASKING THEM TO TREAT ME FAIRLY AND REPAIR THIS DEFECT AT THEIR COST. CAN YOU HELP ME? *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER EDDIE BAUER. WHILE DRIVING IN REVERSE 5 MPH THE GEAR SHIFT CAME APART FROM THE COLUMN AND FELL IN HIS LAP WHILE THE ENGINE WAS RUNNING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT IT WOULD COST $1,500 TO REPLACE THE STEERING COLUMN. THERE WERE NO WARRANTIES RELATED TO THE FAILURE. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 77,000. UPDATED 02/07/11 *BF UPDATED 04/20/11

OVERDRIVE LIGHT IS BLINKING AND CHECK TRANSMISSION IS INDICATED IN MESSAGE WINDOW. DOES RESET WHEN TRUCK IS TURNED OFF BUT WARNING COMES BACK WHEN DRIVING AGAIN. AT THIS TIME VEHICLE DOES 'CLUNK' WHEN GOING INTO REVERSE. IT IS STILL SHIFTING THROUGH 1ST, 2ND, 3RD ETC OK. I HAD THE TRANSMISSION REBUILT BY FORD DEALER AT 50K MILES (3/24/06), CURRENTLY HAVE 75K MILES ON VEHICLE(10/11/10). *TR

2002 FORD SPORT TRAC 8 YEAR OLD CHILD BROKE DOOR HANDLE WHEN TRYING TO OPEN DOOR WITH CHILD LOCK ON. 5 YEAR OLD CHILD BROKE THE OTHER DOOR HANDLE THE SAME WAY. SOMETHING NEEDS TO BE DONE ABOUT THIS. THESE HANDLES ARE NOT HEAVY DTY ENOUGH FOR THE WEIGHT THAT IS FORCED ON THEM WHEN TRYING TO OPEN EVEN WITH THE CHILD LOCK OFF. THESE AUTOMAKERS SHOULD BE FORCED TO STOP USING THE PUBLIC AS GUINEA PIGS TO FIND OUT WHAT PROBLEMS THEY HAVE AND THEN NEVER ISSUE RECALLS. THEY JUST MODIFY IT ON THE NEXT MODEL AND BLOW OFF PRIOR OWNERS. THE HANDLES ACTUALLY CUT MY DAUGHTERS HAND WHEN IT BROKE. IT IS UTTERLY RIDICULOUS. ALSO THE BRAKES ON THE SAME VEHICLE. I HAVE HAD TO REPLACE THE CALIPER ON THE PASS SIDE TWICE AND THEY EAT BRAKE PADS UP LIKE MAD. IT IS NOT DRIVING HABITS THAT CAUSED THIS IT IS A DESIGN FLAW. NO WONDER THEY WENT TO 4 WHEEL DISC BRAKES( ANOTHER WAIT AND MODIFY ROUTINE) I'M SURE THIS WAS THEIR FIX FOR THAT PROBLEM AND THEY AVOIDED ANOTHER RECALL. WE PAY THOUSAND OF DOLLARS FOR THESE VEHICLES THEY SHOULD PAY THE THOUSANDS OF DOLLARS TO FIX THEIR ENGINEERING AND QC DEPARTMENTS LACK OF DETAIL WHEN TESTING THESE VEHICLES. THANK YOU FOR ANYONE CARING. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHENEVER THE CONTACT STARTED THE VEHICLE, HE NOTICED A CLUNKING NOISE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CURRENT MILEAGE WAS APPROXIMATELY 135,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE GEAR SHIFT SUDDENLY BROKE OFF. SHE PREVIOUSLY NOTICED THAT THE SHIFT HAD BEEN DIFFICULT TO MOVE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 114,444.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 25 MPH, THE AIR BAG INDICATOR LIGHT ILLUMINATED. THE CONTACT HAD THE PRETENSION SET AND CLOCK SPRING REPLACED SEVEN TIMES BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 172,000.

WE OWN A 2002 FORD EXPLORER THAT WE HAVE KEPT UP ALL THE MAINTENANCE ON. WE HAVE OWNED IF SINCE JUNE OF 2008 (BOUGHT IT FROM A USED CAR DEALER) AND HAVE HAD NO REALLY BIG MAJOR ISSUES UNTIL NOW. THE O/D OFF LIGHT IS FLASHING WHICH IS CAUSING THE TRANSMISSION TO GET MIXED SIGNALS AS TO IF THE OVER DRIVE IS ON OR OFF. WHICH CAUSES THE TRANSMISSION TO SHIFT HARD AND ACTUALLY TRY TO LOCK UP AT SOME TIMES. IT HAS BEEN GOING ON FOR ABOUT 4 DAYS NOW AND IN OUR MANUAL IT SAYS TO TAKE AND HAVE IT SERVICED AS SOON AS POSSIBLE. WELL WE DID AND THE MECHANIC SAYS THAT THERE IS NOTHING WE CAN DO TO FIX IT EXCEPT REBUILD/REPLACE THE ENTIRE TRANSMISSION. ONLINE THIS IS A VERY COMMON PROBLEM IN THIS YEAR MODEL AND PRETTY MUCH ANYONE WE HAVE SPOKEN WITH THAT HAS OWNED THESE VEHICLES PRIOR SAYS THAT THE TRANSMISSION WILL GO OUT AROUND 175000 MILES. WE ARE AT 174789 SO WE ARE RIGHT ON COURSE. WE DO NOT DRIVE IT HARD OR CRAZY AND WE TAKE VERY GOOD CARE OF ALL OUR VEHICLES. WE HAVE NEVER HAD AN ISSUE WITH AN TRANSMISSION. *TR

BROKEN REAR SPRINGS. MY FORD SERVICE MANAGER SAID THAT THERE IS A KNOWN PROBLEM WITH BROKEN REAR SPRINGS ON EXPLORER'S AS WELL AS OTHER FORD'S. THIS IS VERY DANGEROUS AS THE DRIVER HAS LOST THE FUNCTIONALITY OF THE TRUCK. MINE BROKE WHILE SITTING AT A STOP LIGHT AND MY DAUGHTER AND I HEARD A LOUD BANG. I THOUGHT A TIRE BLEW. $800 TO FIX, FOR JUST THE 2 REAR SPRINGS, BUT SERVICE MANAGER SAID HE WOULD RECOMMEND REPLACING THE FRONTS AS WELL. UNTIL I CAN GET TRUCK IN FOR SERVICE I AM AFRAID TO DRIVE THE TRUCK AS THE BOTTOM OF THE SPRING LANDED ON THE REAR SUSPENSION AND MAY CAUSE FURTHER DAMAGE AS IT RUBS. I DROVE TRUCK SLOWLY HOME AS THE TRUCK NOW LEANS TO THE RIGHT (SIDE THAT FAILED) AND I HAVE DEFINITELY LOST THE HANDLING CHARACTERISTICS TO THIS TRUCK. *TR

LEADING UP TO THE EVENT OF THE FIRE, OCCASIONALLY THE "DOOR AJAR" BUTTON WOULD FLASH DURING DRIVING, THE ALARM WOULD RANDOMLY GO OFF, AND THE LIGHTS INSIDE THE VEHICLE WOULD FLASH AT RANDOM TIMES. THIS WAS NEVER A PATTERN, AND THE CAR WENT PERIODS OF TIME WITH NOTHING HAPPENING TO IT. ONE MORNING, I OPENED THE CAR DOOR AND FOUND THE ENTIRE INSIDE TO BE BURNED OUT. THE FIRST STARTED IN THE MIDDLE CONSOLE. *TR

LOUD WHINE FROM REAR. TRANSMISSION SLIPPING BETWEEN 2ND AND 3RD GEAR. FLASHING O/D LIGHT. *TR

FORD EXPLORER 2002 REAR PANEL CRACKED, AND I TRAVELED AROUND THE COUNTRY AND I SAW SEVERAL CARS WITH THE SAME PROBLEM. I VISITED TOO MANY WEBSITES AND THERE'S MORE PEOPLE COMPLAINING ON THAT ISSUE. THE BACK DOOR PANEL IS CRACKED AND GETTING WORSE EVERYDAY, AND SOMEDAY THE GLASS IS GOING TO EXPLODE. *TR

WE BOUGHT A 2002 FORD EXPLORER XLT 2 WEEKS AGO WITH 129,000 MILES WITHIN 2 DAYS OF OWNING THIS VEHICLE, THE O/D LIGHT STARTED BLINKING. UPON INVESTIGATION WITH TRANSMISSION REPAIR LOCATIONS, WE HAVE TO SPEND $2500.00 OR MORE TO REPLACE THE ENTIRE TRANSMISSION! WHAT A RIP OFF, AFTER RESEARCHING THIS ISSUE, IT IS QUITE OBVIOUS THAT FORD NEEDS TO RECALL THIS VEHICLE, STEP UP TO THE PLATE, AND HELP THEIR CUSTOMERS OUT WHO HAVE PUT TRUST IN THEIR VEHICLES! IF FORD WANTS TO STAY IN BUSINESS, THEY BETTER START CONSIDERING RECONCILING WITH THEIR MANY DISGRUNTLED CUSTOMERS. THANK YOU. *TR

TRANSMISSION DOESN'T SHIFT FROM 2ND TO 3RD GEAR - ENTIRE TRANSMISSION NEEDED TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE HINGE IN THE REAR LIFTGATE WAS FRACTURED AND THE LIFTGATE WOULD NOT REMAIN IN PLACE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS) YET THE FAILURE RECURRED. THE DEALER ADVISED THE CONTACT THAT HE WOULD BE LIABLE FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 115,000.

2002 FORD EXPLORER. REAR SPRINGS/COILS RUSTED, BROKEN, ON BOTH SIDES DIDN'T KNOW UNTIL I HAD ESTIMATE DONE FOR NOISE IN FRONT END WHICH TURNED OUT TO BE UV JOINT. I UNDERSTAND TO REPAIR BACK SPRINGS IT WILL COST ABOUT $325 EACH SIDE AND THE OTHER THINGS I NEED UV JOINT, WHEEL HUB, STRUT,ETC...ANOTHER $400 THIS IS SAD!!! *TR

EVEN WITH A FULL TANK OF GAS THE GAS GAUGE WILL GO TO "0" AND THE "CHECK GAUGE" LIGHT COMES ON BECAUSE THE SENDER ASSEMBLY UNIT OF THE GAS GAUGE DOES NOT WORK. THERE HAD BEEN ANOTHER 2002 EXPLORER BROUGHT IN FOR THE SAME PROBLEM THAT MORNING. THE PART IS NOT AVAILABLE AND IS ON BACK ORDER. THE PART COST $76.79 BUT THE LABOR WILL BE $270! THIS IS A LOT OF MONEY FOR US TO PAY DUE TO AN FORDS ENGINEERING PROBLEM. ARE MANY OTHER 2002 EXPLORERS EXPERIENCING THE SAME PROBLEMS? MANY TIMES, BECAUSE THE FUEL SENDING UNIT IS CORRUPTED, IT WILL PUT TOO MUCH FUEL IN INJECTORS, WHICH HAS CAUSED MY CAR TO "BOG DOWN" ESPECIALLY DANGEROUS AT INTERSECTIONS AND AT HWY ENTRANCE RAMPS. *TR

I DO NOT HAVE TO PROVIDE AN IN DEPTH DESCRIPTION, MYSELF AS WITH ALL THE OWNERS OF A 2002 FORD EXPLORER ARE ALL HAVING THIS SAME PROBLEM. FORD SHOULD BE ASHAMED, AND HAVE THIS RECALLED IF ITS HAPPENING WITH MORE THAN ENOUGH VEHICLES. THE O/D LIGHT WILL FLASH RAPIDLY AND THEN THE TRANSMISSION WILL SKIP A GEAR, HAS A HARD TIME SWITCHING INTO FIRST GEAR. BIG CLUNK! THIS IS RIDICULOUS. IF ALL OF THESE PEOPLE ARE COMPLAINING FORD NEEDS TO ADDRESS THIS ISSUE ASAP! I WILL NEVER BUY ANOTHER FORD! *TR

GOT A TRANSMISSION OVERHEATED ERROR AND O/D WAS OFF. LOOKS LIKE ITS A COMMON OCCURRENCE ON MY EXPLORER. *TR

2002 FORD EXPLORER XLT 4WD REAR COIL SPRING BROKE UNDER NORMAL DRIVING CONDITION. CREATED BAD SITUATION WITH CAR SWAYING LEFT TO RIGHT. HAD TO REPLACE SPRING AND STRUT. ALSO ALL 4 WHEEL BEARINGS HAD TO REPLACED IN 5 YEARS. *TR

NOTICED FLUID ON REAR PASSENGER SIDE LOWER CONTROL ARM. UPON CLOSED INSPECTION, NOTICED FLUID COMING FROM REAR SHOCK AND BOTH REAR COIL SPRINGS WERE BROKEN. REPAIR ESTIMATES TO REPLACE BOTH REAR COIL SPRING ASSEMBLY RANGE FROM $655 TO $800. *TR

2002 FORD EXPLORER. O/D LIGHT BLINKING. SLOW GEAR SHIFTING. RANDOM JERKING OF CAR. HAVE READ THIS ON MANY WEBSITES AND EVEN PEOPLE THAT HAVE HAD A REBUILD OR SOLENOID REPLACED, JUST HAPPENS AGAIN. IS ALSO DANGEROUS, BECAUSE ONCE CHANGES GEARS, MPH JUMPS VERY HIGH, VERY QUICKLY WITH NO CONTROL OVER IT. *TR

FAULTY TRANSMISSION. *TR

2002 FORD EXPLORER XLT V-6: OVERDRIVE OFF (O/D OFF) LIGHT BLINKING RAPIDLY. TRANSMISSION IS SUDDENLY SHIFTING VERY ERRATICALLY WHICH MAKES VEHICLE DIFFICULT TO CONTROL. I UNDERSTAND THAT THERE HAVE BEEN NUMEROUS COMPLAINTS REGARDING THIS ISSUE ON THIS VEHICLE -- PLEASE EXERT YOUR AUTHORITY TO REQUIRE FORD TO ADDRESS THIS SERIOUS PROBLEM. *TR

O/D LIGHT BLINKING AND SLIPPING GEARS. *TR

2002 FORD EXPLORER GEAR SHIFT LEVER BROKE OFF WHILE IN DRIVE. THE LEVER IS CONNECTED TO A SOFT ALUMINUM CYLINDER THRU A U SHAPED END AND A PIN. THE CYLINDER SHEARED AT THE BASE OF THE U AS A RESULT LEAVING NO WAY TO SHIFT OR GET THE KEY OUT AFTER TURNING THE MOTOR OFF WHEN I FINALLY GOT STOPPED. REPAIR COST IS $1400 FOR A NEW STEERING COLUMN PLUS LABOR. CANNOT BUY SMALL PART THAT BROKE SEPARATELY SO EXPLORER IS NOT FIXED. A PICTURE OF THE PROBLEM CAN BE SEEN AT THIS URL HTTP://WWW.EXPLORERFORUM.COM/FORUMS/SHOWTHREAD.PHP?T=188761&PAGE=4. *TR

2002 EXPLORER XLT 2WD (47,000 MILES) AUTOMATIC TRANSMISSION WOULD NOT SHIFT TO 3RD GEAR WHILE DRIVING 35 MPH IN RUSH HOUR TRAFFIC. THE ENGINE REVVED SO I ROLLED TO A STOP LUCKILY ON A GRASS SHOULDER WITH NO ONE HITTING MY VEHICLE. FORD REBUILT THE TRANS FOR $2500. THE DISTRICT FORD REP WOULD NOT PAY FOR THE REPAIR EVENTHOUGH I KNEW OF THE PROBLEM OCCURRING IN CINCINNATI AND FORD PAID. RESEARCH SHOWS THIS IS A COMMON PROBLEM WITH THIS MODEL OF TRANSMISSION. THE FIX IS A $20 SEAL BUT THEY WILL ONLY REBUILD OR REPLACE THE TRANSMISSION. *TR

O/D LIGHT IS BLINKING AND TRANSMISSION MIGHT BE GOING OUT. *TR

DEFECTIVE TRANSMISSION IN A 2002 FORD EXPLORER EDDIE BAUER AFTER ONLY 117K MILES. TRANSMISSION FAILS SHIFTING BETWEEN 2ND AND 3RD GEARS. SOME TIMES GETS STOCK IN PARKING. COMPLETE FAILURE ESTIMATED REPAIR COST $3600 TO $4000. *TR

IT HAS BEEN AN ONGOING ISSUE FOR YEARS ABOUT THE TRANSMISSION FAILURE IN THE 2002 FORD EXPLORER YET FORD DOESN'T WISH TO ADDRESS THIS ISSUE BY CALLING THE VEHICLE BACK. I HAVE MY TRANSMISSION NOW GONE AFTER ONLY 150000 MILES. THIS ISSUE NEEDS TO BE ADDRESSED BY FORD TAKING RESPONSIBILITY FOR A FAULTY TRANSMISSION. *TR

I HAVE PURCHASED A 2002 FORD EXPLORER THAT WAS IN MINT CONDITION ON THE OUTSIDE AND FAIR ON THE INSIDE, WELL AFTER HAVING THE TRUCK A FEW MONTHS ONE DAY I NOTICED A HUGE CRACK BY THE FORD EMBLEM ON THE BACK OF THE TRUCK. THERE WAS NO EVIDENCE OF TAMPERING, AND I HAD NOT BEEN IN ANY ACCIDENTS, SO THIS TROUBLED ME KNOWING THAT THIS CRACK HAD JUST ALL OF A SUDDEN APPEARED ON MY TRUCK. WELL I WENT TO THE STORE LATER THAT DAY AND PASSED ANOTHER CONSUMER ON MY WAY OUT OF THE STORE AND NOTICED THEY WERE DRIVING THE SAME KIND OF TRUCK, AND LO AND BEHOLD THEY HAD THE SAME CRACK IN THE SAME PLACE. I GOT THEIR ATTENTION AND ASKED IF THERE WAS SOME KIND OF INCIDENT THAT MAY HAVE CAUSED IT, AND THEY RESPONDED BY SAYING THAT IT TOO JUST APPEARED ON THEIR TRUCK, I HAVE NOTICED MANY FORD EXPLORERS RANGING FROM 2002- 2005 HAVING THIS SAME CRACK, KEEP IN MIND THESE ARE NICE VEHICLES THAT HAVE NOT BEEN DAMAGED. I DO NOT KNOW IF THIS COULD BE A POTENTIAL SAFETY ISSUE OR NOT, BY IT BEING SO CLOSE TO THE REAR WINDOW, BUT IT DOES CONCERN ME THAT I PAY MONEY FOR A NICE VEHICLE AND THERE ARE DEFECTS THAT THE COMPANY WILL NOT ADDRESS. I HAVE BEEN OUT ON THE INTERNET AND THERE ARE MANY MANY COMPLAINTS ABOUT THIS SAME MYSTERIOUS CRACK WITH PICTURES IN THE SAME PLACE ON THE TRUCK, AND I THINK FORD SHOULD RECALL THIS DEFECTIVE PLASTIC AND REPAIR THE CRACKS. PLEASE HELP US , THE CONSUMERS IN RESOLVING THIS MATTER. THANK YOU SO VERY MUCH. *TR

CHROME WHEELS DISINTEGRATING. WAS TOLD BY DEALER THAT IT WAS COSMETIC AT THE TIME. NOW THE ALUMINUM HAS BECOME POROUS AND I BELIEVE IT TO BE A SAFETY ISSUE. *TR

PART # E6DB-14489-DA. THIS IS A WIRING HARNESS CONNECTOR LOCATED IN THE STEERING COLUMN THAT BECOMES UNPLUGGED WHEN YOU TILT STEERING DOWNWARD. RESULT IS BRAKES LIGHTS AND TURN SIGNALS NO LONGER FUNCTION. ** MY SISTER-IN-LAW WAS NEARLY REAR-ENDED WHILE WAITING TO MAKE A TURN. THIS IS A MAJOR SAFETY ISSUE. MANY OTHER PEOPLE WITH SAME ISSUE. ALSO, HAVE SEEN SIMILAR COMPLAINTS FOR OTHER FORD VEHICLES (TAURUS). SERIOUS ACCIDENTS WILL HAPPEN IF PUBLIC IS NOT NOTIFIED. DEALERS CHARGING $200+ TO FIX. *TR

I HAVE HAD MANY PROBLEMS WITH MY 2002 FORD EXPLORER. I STARTED GETTING THE CRACK IN MY HATCH BY THE REAR WINDOW IN 2005. IT HAS SPREAD AND GOTTEN WORSE AND I STILL HAVE NOT FIXED IT. LAST YEAR IN 2009 OUR ABS LIGHT HAS BEEN COMING ON AND OFF AND WHEN I GO TO BRAKE AT TIMES IT FEELS LIKE THEY KICK ON AT IRREGULAR TIMES, BUT I ALSO FEEL I DO NOT HAVE THE BRAKING POWER I SHOULD. IN JUNE 2010 I WAS DRIVING THE EXPLORER AND THE O/D LIGHT STARTING BLINKING AND THE EXPLORER WAS SHIFTING OUT OF CONTROL. WE HAD TO HAVE THE TRANSMISSION REPLACE AND THE U-JOINTS AND THE REAR AXLE FIXED FOR AROUND $2900. WE ALSO HAD TO REPLACE THE BATTERY IN JULY 2010. I CALLED FORD MOTOR COMPANY AND TOLD THEM ALL OF MY ISSUES AND THEY TOLD ME THAT SINCE THEY DID NOT HAVE ENOUGH COMPLAINTS THEY COULD NOT DO ANYTHING ABOUT IT. TO THIS POINT I WAS AGGRAVATED AND COULDN'T BELIEVE THE WAY THEY HAD TREATED ME AND LET ALONE OTHERS WHO I AM SURE MADE THE SAME CALL. I FEEL THIS IS A SAFETY ISSUE BECAUSE EVEN NOW WHEN IT IS IN GEAR IN PARK THE CAR SEEMS TO MOVE BACK AND FORTH. *TR

1. REPEATED TRANSMISSION PROBLEMS. O/D LIGHT BLINKING, EXPENSIVE SERVICE, REPEATS EVERY 12 MONTHS OR SO. 2. APPROXIMATELY EVERY 12 MONTHS. THE VEHICLE REQUIRES SERVICE EACH TIME. THE SERVICE RUNS FROM $300 - $1100. 3A. 01/07/05 57,424 MILES: O/D LIGHT LITE. NO CODE WHEN SERVICED. CHANGED $88.00. 3B. 02/02/09 159,777 MILES: CODE P0796. O/D LIGHT BLINKS. REQUIRED SERVICE. REPLACE SHIFT SOLENOID BODY, FLUID AND FILTER ($1,179.85). 3C. 10/13/09 172,769 MILES: O/D LIGHT BLINKS. REQUIRED SERVICE.REPLACED SERVO. $366.40. 3D. 10/14/2010 172,779: CHECK ENGINE LIGHT. REQUIRED SERVICE. O2 SENSOR WAS UNPLUGGED DURING PREVIOUS SERVICE. $00.00. *TR

REAR SPRINGS BOTH CRACKED-FRONT & REAR WHEEL BEARINGS BAD NEEDED TO BE REPLACED FORD SHOULD RECALL THESE VEHICLES BEFORE SOMEONE SERIOUSLY IF NOT ALREADY HAS BEEN HURT OR KILLED IN AN ACCIDENT. *TR

TOOK VEHICLE IN TO HAVE NHTSA ACTION NUMBER PE03020 - BOLT REPLACE DUE TO BACK OF SEAT FALLING BACKWARDS DURING DRIVING. BOLT BROKE ALLOWING THE SEAT BACK TO FALL BACKWARDS. WAS INFORMED BY AIRPORT FORD (DEALERSHIP) THAT DUE TO THE BROKEN BOLT THAT THE SEAT FRAME WAS DAMAGED AND I WOULD HAVE TO PAY $350 TO GET THE FRAME FIXED. FORD DEALER INDICATED THAT THEY COULD NOT REPLACE BOLT DUE TO DAMAGE TO SEAT FRAME - WHICH WAS CAUSED BY THE BOLT BREAKING. CALLED FORD MOTOR CO AND THEY SAID THAT AS FAR AS THEY KNEW THE DAMAGED SEAT FRAME CAUSED THE BOLT (WHICH WAS ON THE RECALL) TO BREAK. SO THE DEALER RETURNED THE VEHICLE WITHOUT REPLACING THE BOLT WITH THE SEAT IS STILL BROKEN. WORDING FROM DEALERSHIP "INSPECT- FOUND UNABLE TO REPLACE BOLT-SHEERED OFF INSPEC CONDITION OF MOUNTING AREA INTO SEAT BOTTOM FRAME SEAT BACK ARE BOTH DAMAGED. - FORD DECLINE REPLACED BOTH FRAME SECTIONS DUE TO TIME LENGTH OF OPEN RECALL OPEN SINCE 2003. CUST DECLINE REPAIRS - NO ACTION TAKEN - RETURN VEH TO CUSTOMER IN CONDITION VEHICLE CAME HERE WITH. FORD IS WANTING ME TO PAY $350.00 TO FIX SOMETHING THAT THEIR $2.00. DEFECTIVE BOLT DAMAGED. *TR

WHILE PUTTING MY 2002 FORD EXPLORER INTO PARK AT A DRIVE UP ATM MACHINE, MY GEAR SHIFT JUST FEEL INTO MY HANDS. I WAS STUCK BLOCKING THE DRIVE WAY AND HAD TO BE TOWED TO A SHOP WHERE THEY SAY THE FORD DEALERSHIP WANTED ABOUT 1500.00 TO REPLACE STEERING COLUMN. THE SHOP TOLD ME THAT WAS TOO MUCH FOR JUST A SMALL PART THAT WAS BROKEN. THE DEALERSHIP SAID IT COULD NOT REPLACE JUST THE SMALL PART THAT WAS BROKEN. MY SHOP TOLD ME THAT IT COULD NOT FIND THE SMALL PART AND THEY SEE IT THEY CAN GET CERTIFIED WELDER TO WELD THE PART AND IT WOULD COST WAY LESS THEN 1500.00. AS I RESEARCHED THIS PROBLEM ON LINE I CAME ACROSS MANY COMPLAINTS ABOUT THE SAME PROBLEMS I AM HAVING; THE SAME YEAR MODEL, MAKE AND SAME PROBLEM. I AM STILL WAITING TO HEAR FROM THE SHOP ABOUT HOW MUCH IT WILL BE AND HOW SOON I CAN GET MY CAR REPAIRED AND BACK TO ME. *TR

TRANSMISSION FAILURE WITH NO WARNING, ENGINE REVED INSTEAD OF ACCELERATING, RESULTING IN NEAR ACCIDENT WHILE PULLING OFF AN INTERSTATE RAMP. HAD TO HAVE VEHICLE TOWED. ESTIMATE TO REPAIR IS APPROX $4000. VEHICLE ONLY HAS 112K MILES ON IT! *TR

O/D LIGHT STARTED TO BLINK WHILE ACCELERATING. TRANSMISSION STARTS TO SLIP. THIS A PERMANENT FAILURE. TOOK TO FORD SERVICE AND WITHOUT INSPECTING THE VEHICLE, I WAS TOLD THAT THE TRANSMISSION NEEDS TO BE REPLACED. *TR

VERY LOUD NOISE IN TIRES WHILE DRIVING AND IN STEERING COLUMN WHEN DRIVING MY 2002 FORD EXPLORER . IT IS MOST LIKELY A WHEEL BEARING ISSUE. THIS ISSUE IN THIS TRUCK SHOULD BE A RECALL ITEM. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE ALARM ON THE VEHICLE WOULD INDEPENDENTLY ENGAGE SPORADICALLY. THE CONTACT WAS ABLE TO RESET THE ALARM YET THE FAILURE WOULD ONLY RECUR. THE DEALER ADVISED THAT THEY COULD REPLACE ALL OF THE SENSORS BUT THEY WERE UNABLE TO GUARANTEE THAT THE REPAIR WOULD RESOLVE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 73,000.UPDATED 11/19/10. *LJ THE CONSUMER STATED HE EXPERIENCED SEVERAL ELECTRICAL PROBLEMS WITH THE VEHICLE SUCH AS THE DOORS, DOME LIGHTS, WINDOWS. RADIO AND POWER SEATS. THE CONSUMER STATED SHE WOULD THE GET PROBLEM FIXED, BUT IT WOULD SOON RETURN. UPDATED 12/01/10

1. I TOOK OUR 2002 EXPLORER IN FOR THE RECALL OF THE BACK WINDOW. WHEN THEY INSTALLED IT THEY PUT A SMALL CRACK IN PANEL IN THE BACK BELOW THE WINDOW. 2. THE CRACK GREW UNTIL FINALLY THE WHOLE PANEL CRACKED IN HALF. THE EDGE IS QUITE SHARP AND THE PANEL IS A BIT LOOSE NOW. 3. FORD REFUSED TO FIX IT. WE TRACK 2002 EXPLORERS WITH THIS PROBLEM AND HAVE FOUND THAT 1/6 HAVE IT. I SAW ANOTHER TODAY PROMPTING ME TO SEND THIS. HERE ARE RELATED ARTICLES: WWW.FORDPROBLEMS.COM/EXPLORER/CRACKED-REAR-PANEL.SHTML WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2003/BODY_PAINT/CRACKED_PANEL_BELOW_THE_REAR_WINDOW.SHTML. *TR

MY 2002 FORD EDDIE BAUER EXPLORER IS MALFUNCTIONING. THE TRANSMISSION APPEARS TO BE FAILING AS IT WILL NOT ACCELERATE PROPERLY AFTER BEING IN A STOPPED POSITION, FOR EXAMPLE AT A TRAFFIC LIGHT. THIS IS BECOMING A SAFETY ISSUE IN THAT IN AN INTERSECTION SHOULD MY VEHICLE NOT ACCELERATE PROPERLY I MAY BE HIT BY ANOTHER CAR! I HAVE ATTEMPTED TO HAVE MY CAR REPAIRED TWICE BY TWO DIFFERENT MECHANICS IN A PERIOD OF ONE YEAR AND HAS COST ME $1400.00. THE REPAIRS SEEM TO WORK FOR A BRIEF PERIOD OF TIME THEN THE SAME SYMPTOMS OCCUR! I CAN NOT AFFORD TO INVEST ANY MORE MONEY ON THIS VEHICLE FOR REPAIRS. I FEEL FORD MOTOR COMPANY SHOULD RECALL THIS FAULTY TRANSMISSION, FOR THE GOOD OF THEIR NAME, AND MORE IMPORTANTLY FOR THE SAFETY OF THEIR CUSTOMERS AND THE FAMILIES THAT RELY ON THEIR VEHICLES! *TR

PURCHASED 2002 EXPLORER XLT V6 4.0L ALREADY TRANSMISSION SLIPPING SOLENOID OR WHATEVER OUT.. I HAVE READ REPORTS AND WONDER WHY THIS TRANSMISSION IS NOT RECALLED? I HAVE IT IN SHOP NOW HAVING TO HAVE IT REBUILT AND EVERYTHING CHANGED. ALSO RIGHT WHEEL BEARINGS BAD, UPPER AND LOWER BALL JOINTS BAD, SUSPENSION SHOT. AND THE RECORDS SHOW THE PREVIOUS OWNERS MAINTAINED EVERYTHING WELL. BUT ALSO HAD TRANSMISSION REPLACED AND HAD PROBLEMS AT 99,000MILES. PLEASE DOING SOMETHING FOR ALL OF US OUT HERE. ALSO COOLANT LEAK, ENGINE LEAK, POWER SEAT FAILURE, AND ON. *TR

WE OWN A 2002 FORD EXPLORER XLT WITH THE 4.0 V6 4X4 , THE TRANSMISSION WE BELIEVE HAS A MAJOR SAFETY HAZARD TO OCCUPANTS AND PEDESTRIANS WITH VEHICLE SERGE FROM A LONG DELAY ENGAGING THE TRANSMISSION ETHER FORWARD OR REVERSE POSSIBLY CAUSING INJURY TO DRIVER/PASSENGERS AND /OR NEARBY OBJECTS/PERSONS AND OR RUNAWAY VEHICLE FROM THE TRANSMISSION NOT DISENGAGED FROM GEAR OR FROM A SUDDEN VEHICLE LAUNCH IF THE DRIVER IS ATTEMPTING TO ACCELERATE THINKING THE TRANSMISSION "IS' IN GEAR ,FORD HAS TAKEN A BLIND EYE TO THE PROBLEM IN OUR OPINION FOR FEAR OF PUBLIC BACKLASH/ PUBLIC RELATIONS AND OR DISLIKE FOR THERE TRUCKS/SUV'S. FORD IS NOT DOING ENOUGH TO ENSURE PUBLIC SAFETY FROM ACCIDENTS THIS COMMON TRANSMISSION ISSUE CAN CAUSE AND I UNDERSTAND FROM RESEARCHING COMPLAINT FORUMS , FORD HAS BEEN AWARE OF THE PROBLEM FOR YEARS. *TR

2002 FORD EXPLORER TRANSMISSION FAILURE. THE TRANSMISSION KEPT SLIPPING, WOULDN'T SHIFT, AND THE O/D LIGHT KEPT COMING ON. I TOOK IT TO THE FORD DEALER IN WASILLA, AK THREE TIMES AND EACH TIME THEY KEPT IT FOR 3-4 WEEKS WHILE "REPAIRING" IT. THE FOURTH TIME IT WENT OUT (MAY 2008), IT WAS OUT OF WARRANTY, SO I HAD TO PURCHASE A REBUILT TRANSMISSION. IN AUGUST 2012, THE TRANSMISSION WENT OUT AGAIN; IT SIMPLY WOULDN'T ENGAGE IN ANY GEAR. THIS COULD HAVE BEEN EXTREMELY DANGEROUS HAD I BEEN STRANDED (1) IN THE DEAD OF WINTER (WHICH, IN ALASKA, CAN BE 35 BELOW AND LIFE&DEATH SITUATION) OR (2) IN HEAVY TRAFFIC, CAUSING AN ACCIDENT. I HAVE NOW BEEN INFORMED THAT COOLANT GOT INTO THE TRANSMISSION (WHICH IS SUPPOSEDLY SEALED?) AND THE TRANSMISSION MUST BE REPLACED AGAIN; BUT THE WARRANTY IS VOID. I SEE HUNDREDS OF COMPLAINTS ON THIS TRANSMISSION. WHY HASN'T ANYTHING BEEN DONE - A RECALL?? *TR

2002 FORD EXPLORER XLS. I WAS SHIFTING FROM DRIVE TO PARK AND THE SHIFTER BROKE IN MY HAND. NOT A GOOD THING. AFTER DOING SOME RESEARCH IT SEEMS THIS A COMMON PROBLEM WITH FORD EXPLORERS DUE TO THE CAST ALUMINUM THAT IS USED IN THE PART. FORD SHOULD HAVE A RECALL FOR THIS, SEEING AS HOW IT HAPPENS DUE TO THE WAY IT WAS MADE NOT DUE TO DRIVER ERROR. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE IGNITION WAS STARTED AND THE GEAR SELECTOR WOULD NOT SHIFT OUT OF PARK. THE CONTACT STATED THE GEAR SHIFT LEVER FRACTURED INSIDE OF THE STEERING COLUMN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE STEERING COLUMN ASSEMBLY WOULD NEED TO BE REPLACED. THE PART WAS UNAVAILABLE AND THE DEALER WAS IN THE PROCESS OF LOCATING THE PART FOR REPAIR. THE VEHICLE WAS NOT. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

DOOR AJAR LIGHT REMAINS ON ALTHOUGH ALL DOORS ARE SECURELY CLOSED AND LOCKED. DRIVERS SIDE LOCKS ARE INOPERABLE. *TR

OD OFF LIGHT FLASHING, CAUSING THE 02 FORD EXPLORER NOT TO SHIFT PROPERLY, REPLACED TRANSMISSION 3 TIMES AND THE LIGHT IS STILL FLASHING. FORD NEEDS TO RECALL THIS JUNK. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE REAR LIFT GATE HINGES FAILED AND CAUSED THE WINDOW TO FALL. THE DEALER MADE REPAIRS AT THE CONTACTS EXPENSE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT UNDER RECALL AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 53,800. UPDATED 11/16/10*BF THE CONSUMER STATED WHEN THE TAILGATE WINDOW WAS OPENED, THE HINGES FAILED AND THE WINDOWS CAME OUT OF THE TAILGATE THE WINDOW THEN FAILED WHEN ONE OF THE CYLINDERS CAME OFF THE TAILGATE. THE WINDOW DID NOT BREAK. UPDATED 11/23/10. *JB

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE ATTEMPTING TO SHIFT THE VEHICLE FROM DRIVE TO PARK, THE GEAR SHIFT LEVER SUDDENLY FRACTURED INTO THE CONTACTS HAND. THERE WHERE NO PRIOR WARNINGS OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER XLT. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD FAIL TO ENGAGE IN THIRD AND FOURTH GEARS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT UNDER RECALL AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,250 AND THE CURRENT MILEAGE WAS APPROXIMATELY 11,300.

2002 FORD EXPLORER WITH 120,000 MILES. TRANSMISSION BEGAN TO SLIP 3RD GEAR. STALLING IN TRAFFIC. FORD DEALER COULD NOT LOOK AT IT FOR 2 DAYS SO WENT TO INDEPENDENT SHOP WHO KNEW THE PROBLEM WELL. NOT ONLY HAD TO REPLACE SOLENOID VALVES, BUT ALSO TORQUE CONVERTER AND REBUILD. HAD TO DRILL OUT ONE PORT AND INSTALL STRONGER LINKAGE PART FORD OFFERED SINCE 2006. *TR

HELLO, I AM COMPLAINING ABOUT A PROBLEM WITH MY 2002 FOR EXPLORER. ME AND MY FAMILY WERE DRIVING AND GETTING READY TO MERGE ONTO THE HIGHWAY AND SUDDENLY THE CAR JERKED AND THE OVERDRIVE LIGHT STARTED BLINKING. THEN THE RPM'S WENT UP TO ABOUT 5000. I THEN HAD TO RUN OFF THE ROAD TO AVOID A SEMI RUNNING US OVER. I HAVE 5 CHILDREN AND WE WERE LUCKY. I DON'T WANT THIS TO HAPPEN TO OTHER FAMILIES. THIS NEEDS TO BE A RECALL! THANK YOU *TR

LEFT REAR "PERMANENTLY SEALED" WHEEL BEARING FAILURE. *TR

MY 2002 FORD EXPLORER LXT, THE DOOR AJAR LIGHT STAYS ON AND THE DOME LIGHT WILL STAY ON. EVERY ONCE AND A WHILE THE ALARM WILL SOUND FOR NO REASON. THIS IS A SAFETY CONCERN CAUSE WHILE DRIVING AT NIGHT AND HAVING THE DOME LIGHT TURN ON HINDERS YOUR VISION AND COULD CAUSE A TRAFFIC CRASH. HAVING THE LIGHT STAY ON AFTER YOU GET OUT ALSO DRAINS THE BATTERY AND CAUSES PROBLEMS WHEN YOU GO TO START IT UP. *TR

2002 EXPLORER'S PANEL ON THE BACK GATE BETWEEN THE WINDOW AND THE BOTTOM HALF OF THE GATE IS CRACKED IN TWO DIFFERENT SPOTS. I AM AFRAID THAT THIS WILL COME OFF AND CAUSE A TRAFFIC CRASH OR WORSE. *TR

MAJOR TRANSMISSION PROBLEMS AT 106K MILES ON MY FORD EXPLORER XLT 4.0L. THIS WAS NOT DUE TO POOR MAINTENANCE OR UP KEEP! SHIFTING INTO NEUTRAL GOING 75 MILES AN HR DOWN THE FREEWAY, SHIFTING OUT OF PLACE, ROUGH, SCARY SHIFTS, SHIMMING FROM THE TRANSMISSION JUMPING ALLOVER THE PLACE IS JUST THE BEGINNING. AFTER 5 TRIPS TO THE MECHANIC, FIRST I DID WIRES, THEN PLUGS, THEN UPDATED COMPUTER, FULL TRANNY FLUSH AND FINALLY HAD TO REBUILT THE TRANSMISSION DUE TO THE SOLENOIDS IN THE TRANSMISSION BEING DEFECTIVE AND FAULTY PER A FORD SERVICE MANAGER IN OWATONNA, MN. THE SERVICE MANAGER INFORMED ME THAT FORD WAS LOOKING AT MAKING IT A RECALL, BUT IT WASN'T THE TOP OF THEIR PRIORITY LIST AND MAYBE THEY WOULD EVENTUALLY GET TO IT! HE HAS SEEN MANY OF THESE TRUCKS IN THE SHOP WITH THEIR "BUSY" TRANSMISSIONS, AND THE SAME ISSUES! THIS WAS THE ISSUE ALL ALONG..AFTER ALL OF THE SERVICE APPTS, AND MONEY SPENT NOTHING WAS RESOLVED, UNTIL THE TRANSMISSION WAS REBUILT! $4K LATER JUST FOR THE TRANNY REPAIR! FOR THEIR FAULTY DEFECTIVE TRANSMISSION SOLENOIDS! AS IF THE TRUCK DIDN'T ALREADY COST ENOUGH! AND THE TROUBLESHOOTING "BANDAIDS" (WHICH BETWEEN THE TRANNY, DIAGNOSTICS, LABOR ETC TOTAL WELL OVER $5500!!) I CONTACTED FORD AFTER DIRECTED TO DUE SO MY (THEIR) TECHNICIAN AND EMPLOYEE OF 25 YRS. I READ ALL THE POSTS OF DUPLICATE COMPLAINTS (I SEE THERE ARE SEVERAL OTHER CONSUMERS IN MY SITUATION!), TO INFORM THEM OF THE MONEY I'VE LOST, TIME INCURRED INTO THIS HEADACHE, AND ALL THE DAYS I WENT WITHOUT A VEHICLE FOR MY FAMILY THAT I HAD NOTHING TO DO WITH IT WAS THEIR EQUIPMENT! THAT IT WAS THEIR FAULT! CURIOUS ABOUT WHAT THEIR COMPENSATION WAS, IF ANY, GOING TO BE. OR WHAT THEY PLANNED ON DOING ABOUT IT! AND AFTER SEVERAL SERVICE APPT, $5500 LOSS AND NUMEROUS COMPLAINTS THAT FORD IS AWARE OF THE REP STATED BASICALLY SAID OH WELL! ITS UR PROBLEM NOT OURS!!! LOL! *TR

I HAVE A 2002 FORD EXPLORER AND THIS MORNING I WAS GOING AT WORK WHEN THE GEAR SHIFT ARM BROKE OFF IN MY HAND. I HAD TO CALL MY WIFE FOR GO AT WORK AND I WAS UNABLE TO REMOVE MY KEYS FROM THE IGNITION. MY CAR IS COMPLETELY UN-DRIVABLE. *TR

ORIGINAL OWNER OF A 2002 FORD EXPLORER XLT. TRANSMISSION IS NOT SHIFTING PROPERLY. O/D LIGHT IS CONSTANTLY BLINKING ON THE DASHBOARD. NEVER TOWED ANYTHING AND HAD THE TRANSMISSION SERVICED. VERY DISAPPOINTING COMING FROM A LOYAL FORD FAN. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED AT APPROXIMATELY 70 MPH PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND THE VEHICLE SURGED FORWARD UNTIL REPEATED PRESSURE WAS APPLIED TO THAT PEDAL. A POP NOISE WAS ALSO HEARD COMING FROM THE PASSENGER SIDE FIREWALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THERE WAS A WIRE MALFUNCTION WITHIN THE BRAKE PEDAL SWITCH. THE AUTHORIZED DEALER WAS IN THE PROCESS OF INSTALLING A NEW BRAKE PEDAL SWITCH. THE FAILURE AND CURRENT MILEAGES WERE 73,000. UPDATED 10/21/10. *LJ UPDATED 10/25/10

TRANSMISSION FAILED. *TR

2002 FORD EXPLORER, TRANSMISSION TOTAL FAIL WHILE DRIVING. *TR

I OWN A 2002 FORD EXPLORER SPORT AND REAR GLASS HINGE FRACTURED/BROKE AND CAUSED GLASS TO FALL ON ONE SIDE AND HURT DAUGHTERS WRIST. TOOK TO LOCAL FORD DEALERSHIP AND THEY SAID NO RECALL AND IT WOULD COST $300-$400 TO FIX AND THEN HYDRAULICS PROBABLY WOULD NOT WORK AND GLASS COULD BREAK INCREASING THE COST TO $700 - $800 OR MORE. I SEARCHED AND FOUND NUMEROUS COMPLAINTS ON WEB. I CONTACTED FORD BY PHONE AND WAS TOLD NO RECALL SO TO HAVE FIXED AND KEEP RECEIPT IN CASE THERE WAS A RECALL. THEY SAID NOTHING THEY COULD DO BECAUSE NO RECALL. NO CONCERN FOR SAFETY WAS SHOWN. *TR

LONG LIST OF REPAIRS MADE THIS SUMMER INCLUDING COMPUTER, AIRBAG SENSORS, A/C WHOLE SYSTEM, MAIN WINDOW CONTROLS AND NOW MY TRANSMISSION. *TR

2002 FORD WINDSTAR REAR AXLE PROBLEM WE WERE DRIVING ON 78E AND WERE APPROXIMATELY 30 MINUTES BEFORE ALLENTOWN. ALL OF A SUDDEN WE HEARD A CRACK, SMELLED SMOKE, AND HEARD METAL SCRAPING. THE CAR STARTED FISHTAILING AND MY HUSBAND VIRTUALLY HAD NO CONTROL OF THE CAR AS THE WINDSTAR REPEATEDLY CROSSED 2 LANES AND ALMOST HIT THE MIDDLE BARRIER AND THEN FISHTAILED TOWARD THE OTHER SIDE. LUCKILY THERE WERE NO CARS OR TRUCKS IN FRONT OR IN BACK OF US AND WE WERE AT A SLIGHT UPHILL. FINALLY, MY HUSBAND WAS ABLE TO GAIN CONTROL OF THE VAN AND PULL OVER TO THE SMALL SHOULDER WHICH WAS BARELY BIG ENOUGH TO FIT THE VAN. WE CALLED 911 AND AAA. WHILE WE WAITED ON THE SIDE, WE FEARED THAT WE COULD GET HIT IN THE EVENT THAT A TRUCK OR CAR SWERVED TO THE SIDE. WE WERE SHOCKED TO FIND OUT THAT THE REAR AXLE WAS CRACKED AND THE REAR TIRES WERE CAVED IN. MY AUTO DEALER GILBOY IN WHITEHALL OFFERED TO TOW AND REPAIR THE PROBLEM, BUT ONLY AT MY EXPENSE. FORD EXPLAINED TO ME THAT THERE WAS NO COVERAGE FOR THIS SITUATION BECAUSE THE VEHICLE IS OUTSIDE OF WARRANTY AND THERE CURRENTLY IS NO RECALL FOR THIS PROBLEM. BOTH GILBOY AND FORD TOLD ME THEY WERE NOT AWARE OF THIS PROBLEM WITH THE REAR AXLE. I HAD 3 CHILDREN IN THE CAR, 2 OF WHICH WERE MY OWN. THIS WAS THE SCARIEST MOMENT OF MY LIFE AS I FEARED WHAT POTENTIALLY COULD HAPPEN. LUCKILY, SOMEONE FROM ABOVE WAS LOOKING AFTER US BUT I FEAR THE NEXT FORD WINDSTAR OWNER MAY NOT BE SO LUCKY. PLEASE DO NOT WAIT FOR SOMEONE TO GET KILLED BEFORE TAKING ACTION. PLEASE HAVE THE PROBLEM CORRECTED AS SOON AS POSSIBLE AND ALERT ALL FORD WINDSTAR OWNER OF THE SERIOUS POTENTIAL RISK. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THE HINGES ON THE REAR LIFT GATE FRACTURED IN HALF AND THE WINDOW GLASS FELL AND WAS HANGING FROM THE REAR OF THE VEHICLE. THE CONTACT TIED DOWN THE GLASS TO PREVENT IT FROM FALLING AND SHATTERING. THE CONTACT WAS ADVISED BY THE DEALER THAT HIS VIN WAS NOT INCLUDED WITH NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE: BODY: HATCHBACK/LIFT GATE: HINGE AND ATTACHMENTS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 119,000.

NOISE FROM REAR WHEEL HUB BEARINGS. FORD TSB 05-25-8. I HAVE ONLY 35,000 ON THIS VEHICLE AND AM CONCERNED THAT IF THERE IS A BEARING FAILURE ON A REAR WHEEL HUB YOU COULD LOSE CONTROL OF THE VEHICLE. I FEEL THAT FORD SHOULD BE RESPONSIBLE TO CORRECT THIS DEFECT. *TR

2002 FORD EXPLORER O/D LIGHT STARTED FLASHING, TRANSMISSION IS SLIPPING, CLUNKING AND SEEMS LIKE IT WON'T LAST MUCH LONGER. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT WAS ROTATING HIS TIRES WHEN HE NOTICED THAT THE REAR PASSENGER COIL SPRINGS HAD FRACTURED. THE CONTACT REPLACED THE COIL SPRING. ONE YEAR LATER WHILE HAVING THE VEHICLE INSPECTED BY AN INDEPENDENT MECHANIC, THE MECHANIC ADVISED THAT THE REAR DRIVER AND FRONT PASSENGERS SIDE COIL SPRINGS WERE ALSO FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 139,994.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER XLT. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET TO 70 MPH WHEN THE VEHICLE ABNORMALLY BEGAN TO ACCELERATE OVER 80 MPH. THE CONTACT THEN DEPRESSED THE BRAKES TO DISENGAGE THE CRUISE CONTROL YET THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT THEN DROVE TO THE SHOULDER AND SHUT THE ENGINE OFF. WHEN RESTARTING, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS FROM 5,000 TO 6,000. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE BUT RECOMMENDED REPLACING ALL COMPONENTS OF THE CRUISE CONTROL MECHANISM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 8,200.

DURING NORMAL DRIVING CONDITIONS, "SERVICE ENGINE SOON" LIGHT TURNS ON, FOLLOWED BY "O/D OFF" LIGHT FLASHING, FOLLOWED BY ERRATIC SHIFTING BY AUTOMATIC TRANSMISSION. HAPPENS AT LEAST ONCE PER WEEK, RESETS AFTER ENGINE IS TURNED OFF AND RESTS FOR A SHORT PERIOD OF TIME. *TR

2ND GEAR OUT OF TRANSMISSION. IT OCCURS EVERYTIME YOU DRIVE IT. THE OD LIGHT BLINKS AND THE ENGINE LIGHT COMES ON AS A RESULT. THE TRANSMISSION HAS TO BE REPLACED, THE OLD TRANSMISSION IS AVAILABLE AT THIS TIME, BUT WON'T BE FOR LONG. *TR

I HAVE A 02 FORD EXPLORER DRIVING ON THE ROAD WHEN THE OD LIGHT FLASHING LOST POWER IT HARD TO SHIFT IN GEAR AM NOT THE ONLY 1 WIT THIS PROBLEM THERE THOUSAND OF FORD OWNER WIT THIS SAME PROBLEM WHY CANT U GUYS MAKE FORD RECALL THIS PROBLEM TOYOTA MAKE THEY RECALL THEY MANUP TO THEIR PROBLEM WHY CANT FORD DO THAT. *TR

I HAVE A 2002 FORD EXPLORER I WAS DRIVING DOWN THE HIGHWAY WHEN I NOTICED THE OVERDRIVE LIGHT FLASHING. THEN THE PASSENGER ASKED ME IF I COULD SMELL TRANSMISSION FLUID AND I HAD SAID YES. THIS ENDED UP COSTING ME $2800 AND MY MECHANIC TOLD ME THAT THE TORQUE CONVERTER WAS FAILING AND SENSE HE HAD IT APART HE SHOULD GO AHEAD AND REBUILD IT. *TR

LAST NIGHT, THE O/D OFF LIGHT ON MY 2002 FORD EXPLORER STARTED BLINKING. TODAY, THE VEHICLE WILL NOT DRIVE IN NORMAL DRIVE MODE OR REVERSE. IN DOING SOME INVESTIGATING, APPARENTLY, THIS IS A COMMON ISSUE WITH FORD EXPLORERS. PARTICULARLY THE 2002 MODELS. THIS IS NOT ONLY DANGEROUS, BUT UNFAIR THAT FORD HAS NOT TAKEN RESPONSIBILITY FOR THIS VERY COMMON ISSUE. I'M AWAITING AN ANSWER ON WHAT EXACTLY IS WRONG WITH MY EXPLORER. BASED ON MY RESEARCH, THE MOST COMMON CAUSE IS A FAULTY TRANSMISSION. I HOPE FORD DOES THE RIGHT THING AND INSTITUTES A RECALL TO THE MANY DRIVERS OF 2002 EXPLORERS THAT HAVE SUFFERED WITH THIS PROBLEM. *TR

2002 FORD EXPLORER TRANSMISSION FAILS. *TR

TIMING BELT PLASTIC GEARS WAS SLUNG OFF AND CRACKED A REAR VALVE. HAD TO REPLACE VALVE AND HAVING TO REPLACE THE PLASTIC GEARS. COST APPROXIMATELY $2000-3500, MOSTLY IN PART BECAUSE ENGINE REMOVAL IS NECESSARY TO ACCESS THE TIMING CHAIN. MANY DEALERSHIPS SUGGEST BUYING A NEW ENGINE. IF NOT FIXED, COULD POTENTIALLY HARM SHAFTS, AND/OR OTHER COMPONENTS OF THE TIMING BELT/CHAIN COMPARTMENT AND FURTHER REPLACEMENT PARTS WILL NEED TO BE PURCHASED. *TR

I HAVE A 2002 FORD EXPLORER AND FOR THE PAST 5 YEARS THAT I HAVE OWNED IT, THE WINDSHIELD WIPERS HAVE BEEN ERRATIC! THE FRONT ONES WILL COME ON WHENEVER THEY WANT AND ALOT WHEN THE TURN SIGNAL IS USED. AS OF LATE THEY COME ON VERY OFTEN AND IS VERY DISTRACTING WHILE DRIVING. TODAY THEY WERE SO UNPREDICTABLE THAT THEY ALMOST CAUSED AN ACCIDENT WITH ME AND MY 2 SMALL CHILDREN IN THE CAR. *TR

DRIVING MY 2002 FORD EXPLORER WITH MY DAUGHTER IN THE BACK SEAT, WHEN THE O/D LIGHT STARTS TO FLASH AND THE CAR BECOMES JERKY, THEN LOCKS INTO GEAR SO I BRAKE PUT IT IN PARK AND TURN THE CAR OFF FOR A BIT , TURN IT BACK ON AND THE O/D FLASHES AND I MANAGED TO MAKE IT HOME BUT ONLY GOING SLOW AS CONCERNED FOR THE SAFETY OF MYSELF AND MY CHILD. I LET THE CAR SIT FOR A FEW DAYS AND HAD MY HUSBAND DRIVE IT AROUND THE NEIGHBORHOOD AND IT GOT STUCK IN GEAR ON HIM TWICE. WE'VE CONTACTED A TRANSMISSION SHOP AND THEY SAID IN THIS YEAR AND MODEL IT HAS BEEN VERY COMMON FOR THE TRANSMISSION TO BE REBUILT OR REPLACED. THEY RECOMMENDED TO HAVE IT REPAIRED AND EITHER PUT THE CAR UP FOR SALE OR REPAIR IT AS IN THEIR EXPERIENCE THEY TRANSMISSION WILL PROBABLY GO AGAIN IN A YEAR OR 2.. FORD NEED TO ACCEPT THAT THERE IS AN ISSUE AND OWN UP TO THEIR MISTAKES, THEY CAN'T EXPECT PEOPLE TO JUST SIT BACK AND ACCEPT IT. SOMETHING NEEDS TO BE DONE ABOUT THE ISSUE, IF I WAS TRAVELING AT A HIGHER SPEED WHEN IT FIRST STARTED WHO KNOWS WHAT COULD OF HAPPENED, I MAY NOT OF BEEN ABLE TO KEEP CONTROL AND SOMETHING SERIOUS MAY OF BEEN BUT LUCKILY IT WASN'T, BUT WE DON'T WANT TO READ ABOUT THE PERSON WHO COULDN'T KEEP CONTROL. *TR

O/D AND CHECK ENGINE LIGHT GOES ON EVERY TIME I DRIVE MY SUV EVERYTIME I DRIVE IT AS SOON AS THE LIGHTS GO ON THE SUV TANS STARTS ACTING UP AND SLIP CALLED FORD DEALER AND THEY SAID THIS IS A COMMON PROBLEM BUT, HAS NOT BEEN RECALLED SO IT WILL COST 2,300.00 PLUS LABOR. I AM A SINGLE MOTHER OF 4 . WHY IS IT THERE ARE SO MANY COMPLAINTS ABOUT THIS YEAR FORD BUT, YET NOTHING IS BEING DONE ABOUT IT ! I JUST BOUGHT THIS CAR IN FEB OF THIS YEAR AND NOW I AM HAVING THIS PROBLEM ! I PULLED OUT FROM A GREEN LIGHT THE OTHER DAY AND ALMOST GOT IN AN ACCIDENT BECAUSE THE TRANS SLIPPED HAD ALL 4 CHILDREN IN THE CAR WITH ME ! MAYBE I SHOULD NOT BE DRIVING THIS BUT,THIS IS MY ONLY VEHICLE AND I NEED TO DRIVE ! AND I SURE DON'T HAVE THE MONEY TO REPLACE THIS PROBLEMS THAT EVERYONE IS HAVING BESIDES ME ! FORD NEEDS TO FIX THERE PROBLEM BEFORE SOMEONE ENDS UP IN A REALLY BAD ACCIDENT OR ENDS UP WORSE DEAD !! *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD INDEPENDENTLY ENGAGE INTERMITTENTLY. THE CONTACT STATED THE FAILURE WOULD OCCUR DURING ANY TYPE OF WEATHER CONDITION. THE WIPERS ALSO FRACTURED FROM THE VEHICLE DUE TO FRICTION CAUSED BY THE DRY WINDSHIELD. THE DEALER HAS NOT BEEN CONTACTED AND THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 111,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED HER CHILD WAS SEATED AND PROPERLY SEATED IN A CHILD RESTRAINT. THE CONTACT NOTICED THE CHILD RESTRAINT BEGAN TIPPING FORWARD. SHE FOUND THAT THE REAR DRIVER SIDE SEAT BELT WOULD NOT LATCH. THE CONTACT THEN INSPECTED THE REMAINING SEAT BELTS AND FOUND THAT ALL OF THE SEAT BELTS IN THE VEHICLE WOULD NOT LOCK INTO PLACE. THE MANUFACTURER ADVISED THERE WAS NOT A RECALL FOR THE FAILURE AND DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT YET REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 80,000.

THE O/D LIGHT STARTED BLINKING, FOLLOWED BY A CHECK TRANSMISSION WARNING LIGHT. THE TRUCK BEGAN TO SHIFT ERRATICALLY. I WAS UNABLE TO DRIVE SAFELY IN TRAFFIC AND HAD TO PULL THE TRUCK TO THE SIDE OF THE ROAD WHERE IT REMAINS UNTIL IT CAN BE TOWED TO A TRANSMISSION SHOP. THIS A 2002 FORD EXPLORER LIMITED 4 X 4 V-8. FROM READING ABOUT THIS YEAR OF FORD EXPLORER'S, I SEE THAT IT THE MOST COMMON CAR COMPLAINT ON THE INTERNET. I HOPE YOU WILL FORCE A RECALL ON THIS VEHICLE. THANK FOR YOU HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

I BOUGHT A FORD EXPLORER, V-6 4X4 AND THE TRANSMISSION LIGHT STARTED FLICKERING AND THE TRANSMISSION STARTED SHIFTING HARD WHEN I TRIED TO DRIVE IT HOME. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE ATTEMPTING TO SHIFT FROM PARK TO REVERSE, THE GEAR SHIFT LEVER FRACTURED IN HER HAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 122,000.

WE OWN A 2002 FORD EXPLORER. IT HAS APPROXIMATELY 56,000 MILES ON IT TO DATE. WE TOOK IT INTO THE MECHANIC FOR AN ANNUAL INSPECTION AND WERE TOLD THAT 3 OF THE 4 WHEEL BEARING ASSEMBLIES NEEDED TO BE REPLACED. WE HAD BEEN HEARING A LOUD, ALMOST GRINDING NOISE, WHILE DRIVING. THESE ASSEMBLIES, BEING OF POOR QUALITY, MEAN 3 OF THE 4 WHEELS ON OUR VEHICLE WERE LOOSE. I SEE A VERY LARGE NUMBER OF COMPLAINTS ONLINE REGARDING THIS PARTICULAR ISSUE. VERY DANGEROUS. *TR

2002 FORD EXPLORER OD LIGHT BLINKING TRANSMISSION SLIPS. *TR

1. WAS DRIVING IN TOWN EXPLORER SHIFTED INTO 2ND HARD AND THEN 3RD GEAR SLOWED THE CAR DOWN THEN SHIFTED LIKE A HARD JERK 2.WAS OCCURRING SEEMS WHEN CAR GET WARMED UP THE TRANSMISSION SHIFTS HARD AND THE OD LIGHT BLINKS AND NOW EVEN COLD THE OD LIGHT BLINKS ALL THE TIME NOW TOOK TO TRANSMISSION SHOP TOLD ME I NEED A NEW TRANSMISSION JUST BOUGHT IT 4 MONTHS AGO 3 CALLED FORD DEALERSHIP THEY TOLD ME TO THAT THERE WAS NO RECALL THIS IS HOW I WILL CORRECT THE PROBLEM WITH MY COMPLAINT SO WE CAN ALL GET FIX BY FORD. *TR

VEHICLE STARTED TO MAKE TERRIBLE GRINDING/RUBBING NOISE WHILE 50 MILES FROM HOME. ON EXIT RAMP TO MY CITY, IT SWAYED... THE NEXT MORNING MY COUSIN EXAMINED THE VEHICLE FINDING THE RIGHT REAR SPRING BROKEN, AND THE LEFT IN TERRIBLE CONDITION AS WELL. I AM JUST THANKFUL NOTHING BAD HAPPENED ON MY WAY HOME. I HAVE NEVER HAD THIS VEHICLE OFF ROAD NOR USED IT TO PULL ANYTHING. AFTER VIEWING ALL THE COMPLAINTS OF THE SAME ISSUE ON THE "CAR COMPLAINTS" WEB SITE, I CANNOT UNDERSTAND WHAT HAS TO HAPPEN B/F FORD IS FORCED TO MAKE A RECALL ON THIS ITEM????? I HAD TO HAVE THE PARTS REPLACED, AND I DO HAVE THE OLD SPRINGS! GOOD THING I DID NOT HIT A HUGE BUMP OR POT HOLE ON MY WAY HOME OR HAVE TO SWERVE QUICKLY, I HATE TO THINK OF WHAT MIGHT HAVE OCCURRED! *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 35 MPH THE OVERDRIVE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED HER THAT SHE HAD TO REPLACE THE TRANSMISSION AT HER OWN EXPENSE AND TO FILE A CLAIM. THERE WERE NO RELATED RECALLS OR WARRANTIES. THE FAILURE AND CURRENT MILEAGES WERE 45,000. UPDATED 10/21/10. *LJ UPDATED 10/25/10

2002 FORD EXPLORER - THE O/D LIGHT IS FLASHING AND NO ONE SEEMS TO KNOW HOW TO FIX IT; IT APPEARS THERE ARE MANY MANY COMPLAINTS ABOUT THIS PROBLEM. *TR

I HAVE A 2002 FORD EXPLORER. THE REAR HATCH UPPER GLASS PLASTIC TRIM CRACKED NEXT TO THE FORD EMBLEM. THIS ALLOWED WATER INTO THE TRIM THAT CAUSED THE BOLTS HOLDING THE LATCH TO RUST THROUGH AND COMPLETELY FAIL. I REPLACED THE ENTIRE GLASS LAST SPRING (2009). THE REPLACEMENT PART ALSO CRACKED IN TWO PLACES AFTER A FEW MONTHS OF MICHIGAN WINTER. THE LATCH BOLTS IN THIS UNIT ARE NOW RUSTING AS WELL. IT IS OBVIOUS THAT THE PLASTIC TRIM EXPANDS AND CONTRACTS AT A DIFFERENT RATE THAN THE GLASS. SINCE THEY ARE BONDED TOGETHER, THE WEAKER PLASTIC FAILS. THE CRACKS CONTRACT AND EXPAND DEPENDING ON THE TEMPERATURE. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE OVERDRIVE BUTTON CONTINUED TO BLINK AND FLASH. THE GEAR SHIFT BUTTON DOES NOT TURN THE LIGHT OUT AS IT'S DESIGNED TO. THE VEHICLE WAS REPAIRED BY A LOCAL MECHANIC BUT THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. THE CURRENT MILEAGE WAS APPROXIMATELY 117,000.

I OWN A 2002 FORD EXPLORER SPORT. AS I DROVE THE VEHICLE INTO A PARKING LOT I HEARD A CLANKING NOISE COMING FROM THE REAR OF THE VEHICLE. AFTER I PARKED THE VEHICLE, I LOOKED AT THE LIFT GATE AND SAW NO DAMAGE. I OPENED THE BACK DECK OF THE VEHICLE. WHEN I CLOSED IT, THE REAR WINDOW FELL OUT. THE HINGES ON THE REAR GLASS SEPARATED FROM THE VEHICLE CAUSING THE REAR GAS TO FALL OUT. I HAD MY VEHICLE TOWED TO THE NEAREST FORD DEALER, FEARING THAT DRIVING THE VEHICLE WOULD CAUSE THE REAR GLASS TO BREAK. THE DEALER TOLD ME THE COST OF REPAIR WOULD BE $407.00. ALSO INFORMED ME THAT AN EARLIER RECALL HAD BEEN DONE ON THE SAME YEAR REGULAR FORD EXPLORER (02-03) FOR EXACTLY THE SAME ISSUE BUT THEY DID NOT RECALL THE EXPLORER SPORT, EVEN THOUGHT THE SAME PARTS WERE USED ON BOTH VEHICLES. *TR

O/D DRIVE FLASHING AND CHECK TRANSMISSION LIGHT IS ON, VERY NOISE ON THE BACK OF VEHICLE,THE TRUCK ONLY 58,000 ON IT. *TR

O/D LIGHT BLINKING AND IRREGULAR SHIFTING DURING ACCELERATION. 2002 FORD EXPLORER DOES NOT SHIFT PROPERLY. EVERYTIME I LEAVE A STOP SIGN OR TRAFFIC LIGHT, THE RPM'S BECOME VERY HIGH (OVER 5,000) AND WILL NOT SHIFT. TO KEEP THE ENGINE FROM RACING, I HAVE TO LIFT MY FOOT OFF THE GAS PEDAL TO GET IT TO SHIFT. THIS CAUSES THE CAR TO SLOW DOWN QUICKLY AND WITH A LINE OF CARS BEHIND ME THAT DO NOT ANTICIPATE ME SLOWING DOWN JUST AS I AM ACCELERATING, THIS FORCES THEM TO SLOW DOWN QUICKLY UNEXPECTEDLY SO THEY DO NOT RUN INTO THE BACK OF THE TRUCK. THIS IS DANGEROUS. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THE DRIVER'S SEAT DETACHED FROM THE FLOOR BOARD. THE ELECTRICAL GAUGES AND COMPONENTS WERE ALSO INOPERABLE AND THE POWER DOOR LOCKS HAD FAILED. NEITHER THE DEALER OR MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.

DRIVERS SEAT IS DETACHED FROM FLOOR, MAKING IT HARD TO DRIVE SAFELY. AIRBAG LIGHT CAME ON, LOCKS DON'T WORK, DANGEROUS. *TR

JUST BOUGHT THE TRUCK RECENTLY THE PREVIOUS OWNER TOOK VERY GOOD CARE OF IT LOOKS JUST LIKE NEW EVEN THE ENGINE AND INSIDE PARTS LOOK LIKE NEW. BUT RECENTLY THE TRUCK WOULDN'T REVERSE WE TOOK IT TO THE DEALER AND THE ESTIMATE SCARED US IT WAS RIDICULOUS. WE TOOK IT TO ANOTHER MECHANIC AND HE JUST CHANGED THE OIL AND FILTER BUT HE TOLD US THAT THE TRANSMISSION HAD SOME DAMAGED ALREADY. AFTER WE BROUGHT IT BACK FROM THE MECHANIC IT WORKED FINE FOR TWO DAYS THEN THE SAME PROBLEM HAPPENED AGAIN AND THE YELLOW LIGHT KEEPS ON BLINKING. WE HAVEN'S USED IT SINCE THE PROBLEM DOESN'T HAPPEN ALL THE TIME BUT WE'RE AFRAID OF IT HAPPENING WHILE DRIVING IT OR IN A PARKING LOT OR SOMETHING. *TR

JUST OUT OF THE BLUE O/D LIGHT STARTED BLINKING AND TRANSMISSION MAKING VERY ROUGH SHIFTS INTO 4TH. THIS HAPPENED 3 YEARS AGO AND I HAVE BEEN DRIVING AS IS AS CAN'T AFFORD A NEW TRANSMISSION. CAR HAD 70,000 MILES ROUGHLY WHEN PROBLEM OCCURRED. *TR

MY 2002 FORD EXPLORER LIMITED 4X4 HAD A CHIMING NOISE FOLLOWED BY A O/D BLINKING LIGHT ON WED. I PUT THE CAR IN PARK AND HIT THE BUTTON FOR O/D A COUPLE OF TIMES IT THEN WENT OUT. I DROVE IT STRAIGHT HOME. I WAS ONLY TWO MINUTES FROM MY HOUSE. THE NEXT DAY I DROVE IT AND IT ACTED LIKE IT WOULDN'T OR COULDN'T SHIFT RIGHT. I DO NOT UNDERSTAND HOW A CAR THAT IS PAMPERED COULD GO SO WRONG. I HAD TO REPLACE BOTH FOUR WHEEL DRIVE MOTORS THIS WINTER AND I HARDLY USE IT. THE FOUR WHEEL WOULD NOT ENGAGE. NOW I AM TOLD THAT I PROBABLY NEED A NEW TRANNY AND THAT IT IS VERY EXPENSIVE.I DON'T HAVE ALOT OF MONEY. I HAVE ALWAYS OWNED FORD BUT NEVER AGAIN! I THINK FORD SHOULD RECALL ALL THESE TRANNYS AND FIX THEM JUST LIKE TOYOTA FIXED THEIR PROBLEMS. MAYBE I SHOULD BY TOYOTA. *TR

REAR COIL SPRING FOUND BROKEN DURING ROUTINE BRAKE INSPECTION. *TR

RE NHTSA # 04V-442. 2002 FORD EXPLORER. LIFTGATE GLASS HINGE SHEARED AND GLASS FELL ON ME. I WAS TOLD BY SERVICE DEPT THAT FORD RECALL 04S20 (PERFORMED IN 2004) WAS ONLY WARRANTEED FOR 1 YEAR, SO I PURCHASED NEW HINGE KIT (2L2Z-78420A68-AA) AND INSTALLED MYSELF. AFTER EXAMINING OLD PARTS, I NOTICED SIGNIFICANT REDESIGN. AFTER DISCUSSION WITH A FORD SERVICE MANAGER IT APPEARS THAT INITIAL RECALL REPAIRS WERE INSUFFICIENT AND BY HIS ESTIMATE THE HINGES LAST ABOUT 3 YEARS. THERE WERE SEVERAL MODIFICATIONS TO THE RECALLED PARTS AND PROCEDURES SINCE 12/04. MY VEHICLE WAS REPAIRED 12/20/04 SO THE MOST RECENT PROCEDURE WAS NOT FOLLOWED AT THE TIME AND MOST RECENT PARTS WERE NOT INSTALLED. FORD WILL NOT COMPENSATE FOR ADDITIONAL EXPENSES ONCE ANY RECALL REPAIR WAS COMPLETED. I WAS NOT INJURED BECAUSE I WAS OPENING THE HATCH SLOWLY AND HAD NOT LET GO BEFORE THE HINGE BROKE AND THE GLASS FELL. I BELIEVED THAT THE SAFETY DEFECT HAD BEEN REPAIRED. THIS IS NOT THE CASE. THE DANGER STILL EXISTS. I SUGGEST A WARNING NOTICE BE SENT TO ALL OWNERS THAT HAD RECALL PERFORMED BEFORE THE FINAL PROCEDURES (RCRIT-04V442-7848) WERE DEVELOPED. IT WOULD ALSO ENCOURAGE FORD TO COVER THE COST OF REPAIRS FOR THE DEFECTIVE RECALL REPAIR - INCLUDING GLASS BREAKAGE - AS THEY DID FOR THE ORIGINAL RECALL. *TR

SPARK PLUG BLOWN OUT OF 2002 FORD EXPLORER. *TR

2002 FORD EXPLORER SHIFTER BROKE WHILE PUTTING VEHICLE IN DRIVE LOOKED AT PART MADE OUT OF SOME TYPE OF GRANULATED ALUMINUM. CAN'T BELIEVE SUCH A UNSAFE METAL COULD BE USED IN A VEHICLE PART WILL CALL FORD FOR ESTIMATE READ OVER 50 COMPLAINTS ON CARCOMPLAINTS.COM COULDN'T BELIEVE THAT THE DOT HAS LET THIS GO ON FOR SO LONG. I WILL BE CONTACTING MY LOCAL NEWS TEAM AND OTHER MARINES WHO HAVE FORD EXPLORERS AND TELLING EVERYONE THAT HAS AN EXPLORER. *TR

I BOUGHT MY 2002 FORD EXPLORER USED BUT ALSO HAVE A FATHER-IN-LAW WITH A FORD AND HE HAS THE SAME PROBLEM. WHEN WE BOUGHT IT THE DOOR AJAR LIGHT WAS ON ALL THE TIME AND THE DOME LIGHT WOULD STAY ON BUT AS WE DROVE THE LIGHT WOULD TURN OFF BUT THE LIGHT WOULD STAY ON. RECENTLY LAST WEEK THE LIGHT STAYS ON LIKE NORMAL BUT NOT THE LIGHTS GOES ON AND OFF, IT DINGS CONSTANTLY, AND THE DOORS LOCK AND UNLOCK WHILE GOING DOWN THE ROAD. IT IS VERY DISTRACTIVE AS WELL AS ANNOYING. WE GOT ONLINE TO SEE WHAT OTHER PEOPLE HAVE DONE AND THERE WERE LOTS OF COMPLAINTS. WE TRIED THE WD40 BUT THEY SAY THAT ONLY WORKS FOR A DAY OR SO. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT WAS DRIVING AT 60 MPH WHEN THE VEHICLE BEGAN DECREASING IN SPEED AND BECOME SLUGGISH.THE CONTACT WAS UNABLE TO SHIFT INTO DRIVE OR REVERSE, HE COASTED INTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED HAVING THE VEHICLE DIAGNOSED AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 142,957.

WENT TO LEAVE A BASEBALL GAME AND ATTEMPTED TO PUT MY CAR IN REVERSE ONLY TO HAVE THE GEAR SHIFT COME LOOSE FROM THE STEERING COLUMN AND WAS JUST DANGLING THERE. OF COURSE CUSTOMER SERVICE AT FORD COULD NOT HELP. *TR

2002 FORD EXPLORER TRANSMISSION CONTINUES TO NEED REPAIR. I'VE REBUILT THE TRANSMISSION TWICE AND IT HAS GONE OUT AGAIN. IT BEGAN WITH THE O/D LIGHT FLASHING, THEN, WITHOUT WARNING, IT SLIPS OUT OF GEAR, NEVER TO RETURN. I SPEND ABOUT $2,000 WITH EACH REBUILD. I CAN NO LONGER AFFORD THE COST. HAVING READ THE VOLUMINOUS REPORTS OF THE IDENTICAL FAILURE, I BELIEVE IT'S TIME FOR A RECALL BY FORD! *TR

TRANSMISSION IS SLIPPING AND NEEDS TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE VEHICLE WAS PARKED AND THE CONTACT STATED THE LIFT GATE WINDOW HINGE SUPPORT BOLT BROKE DUE TO RUST CORROSION. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 140,000.

MY 2002 FORD EXPLORER HAS BLOWN THE TIMING CHAINS IN THE ENGINE. PLASTIC PARTS THAT WEAR OUT EASY AND CAUSED THE CHAINS TO FAIL. NOW I AM LOOKING FOR A REPLACEMENT ENGINE. THE ENGINE IS V6 AND IT ONLY HAD 95,000 MILES ON IT. THIS TRUCK HAS BEEN WELL CARED FOR AND THIS SHOULD NEVER HAVE HAPPENED. FORD IS USING FAULTY PARTS AND CAUSING THIS DAMAGE TO THEIR PRODUCT AND NOW THE CONSUMER WILL HAVE TO PAY BIG BUCKS FOR REPAIRS DUE TO THEIR CHEAP AND SHOTY PARTS USED BY FORD. THE TRUCK STARTED MAKING NOISE AND THOUGHT THAT IT WAS THE CONVERTER AND A VERY SHORT TIME AFTER THAT FIRST NOISE THE ENGINE FROZE AND STOPPED RUNNING. THEIR REALLY WAS NOT ALOT OF TIME FROM NOISE TO FAILURE OF ENGINE. THE OIL WAS CHANGED EVERY 3,000 MILES, SO IT WAS NOT FROM FAILING TO CHANGE THE OIL, IT WAS CHANGED REGULARLY. I LOVE THIS TRUCK, IT DRIVES GREAT, COMFORTABLE AND FOR ME NOT BAD ON GAS AT ALL. I WILL REPLACE THE ENGINE SOMEHOW. THE COST OF ANY NEW TRUCK IS OUT OF MY RANGE, SO I HAVE NO CHOICE BUT TO TRY AND FIX IT. DOES ANYONE HAVE ANYTHING TO OFFER ME ON THIS SUBJECT? THANKS *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT APPROXIMATE SPEEDS OF 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. SHE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND THE VEHICLE BEGAN SMOKING AND CAUGHT ON FIRE FROM UNDER THE HOOD. THE VEHICLE WAS DESTROYED. THE POLICE AND FIRE DEPARTMENT ARRIVED ON SCENE HOWEVER; THE CONTACT WAS UNABLE TO CONFIRM IF A FIRE OR POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 145,000. UPDATED 8/2/10 *CN UPDATED 08/09/10*JB

CAME HOME TO FIND STOING GASOLINE FUMES AND A STREAM OF GAS LEAKING ON THE DRIVEWAY FROM UNDER THE EXPLORER. CLIMBED UNDERNEATH IT TO FIND A HOSE LEAKING. *TR

2002 FORD EXPLORER DIFFERENTIAL SUBJECT TO INCREASED WHINING @ 85000 MILES AND RAPIDLY FAILED OVER THE COURSE OF ONE WEEK @ 99,000 MILES. R SIDE WHEEL BEARINGS HAVE FAILED AT SAME TIME. DIFFERENTIAL HAS LOCKED UP AND DRIVE GEAR JUMPS GEAR TEETH DURING ANY TURN. DEALER CLAIMS THEY'VE NEVER SEEN SUCH A FAILURE BUT LOCATED A FORD 'FIX KIT' VERY QUICKLY SO AM VERY SUSPICIOUS OF THEIR STATEMENT. I PULLED THE EXPLORER FROM THE DEALER FOR SECOND OPINION AND REP TOLD ME TO 'PARK IT' AND NEVER TO DRIVE IT UNTIL REPAIRED DUE TO POTENTIAL OF HIGHWAY LOCKUP WITH EXTREME CONSEQUENCES. FORD IS HIDING THIS DEFECT FROM THE PUBLIC. HAVE JUST FILED COMPLAINT WITH FORD ONLINE WHO ARE REPLYING WITH FORM LETTER EMAIL REFUSALS TO HELP . DRIVE GEAR FAILURE ON ANY VEHICLE IS UNHEARD OF, AND SHOULD NEVER FAIL. VEHICLE SITS ON A TRUCK CHASSIS AND SHOULD BE STURDIER THAN IT IS. *TR

I PULLED INTO MY DRIVEWAY AND WENT TO PUT MY VEHICLE INTO PARK AND THE GEAR SHIFT WAS LIKE A BROKEN LIMB IN MY HAND. I CHECKED WITH SEVERAL AUTO PART STORES AND THE REPLACEMENT PART IS A DEALER ONLY PART. FORD WILL NOT SELL THE PART TO CUSTOMER FOR PERSONAL REPAIR. PLUS THE COST TO REPAIR IS VERY COSTLY. I WAS SEEKING INFORMATION AND FOUND SEVERAL OTHER COMPLAINTS ON AUTOBEEF-CAR COMPLAINTS.COM. SEEMS LIKE FORD NEEDS TO RECONSIDER THIS AS RECALL. *TR

THE SUV, WHICH IS A 2002 FORD EXPLORER. JUST STARTED TO DRIVE REALLY SLOWLY AND AN O/D LIGHT CAME ON WHICH TELLS ME THAT I PRETTY MUCH NEED A NEW TRANSMISSION. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED TO MY VEHICLE. THE CONSEQUENCES ARE THE VERY EXPENSIVE PRICE ON FIXING THE PROBLEM. THE FIRST 2 TIMES FORD FIXED IT WITH A REBUILT TRANSMISSION AND NOW THEY WANT ME TO PAY AGAIN. SORRY NOT GOING TO HAPPEN. THIS IS A VERY COMMON ISSUE PLEASE MAKE FORD RECALL THESE VEHICLES. *TR

AFTER STARTING THE IGNITION ON MY 2002 FORD EXPLORER, MY HUSBAND AND I NOTICED AN OBNOXIOUS SMELL IN THE CAR. MY HUSBAND PULLED OVER AND LOOKED UNDER THE CAR AND DID NOT SEE ANYTHING. I LOOKED AT THE DRIVER'S DOOR AND SAW SMOKE COMING FROM THE POWER WINDOW BUTTONS. MY HUSBAND TURNED OFF THE IGNITION. HE FELT THE BUTTONS AND THEY WERE VERY HOT. EVENTUALLY THE SMOKE SUBSIDED. HE LATER ON REMOVED THE FUSE THAT CORRELATED WITH THE POWER WINDOWS. HE DROVE THE CAR HOME WITHOUT INCIDENT. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CALLED A LOCAL DEALERSHIP AND WAS ADVISED TO TAKE THE VEHICLE IN FOR A DIAGNOSTIC TEST AT HIS EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 121,000.

1. TRANSMISSION PROBLEMS WHEN I STOPPED FAST 2. TRANSMISSION GOES INTO NEUTRAL AND TAKES ABOUT 10 SECONDS TO POP BACK INTO GEAR. 3. TOOK TO DEALERSHIP WHERE I WAS TOLD THEY COULD REPLACE A $1,000 PART. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE STOPPED MOVING FORWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE TRANSMISSION WAS REPLACED. THE FAILURE HAD NOT OCCURRED SINCE THE REPAIR. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO SHIFT THE VEHICLE INTO PARK, THE GEAR SHIFTER BROKE OFF OF THE STEERING COLUMN. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THIS WAS A KNOWN PROBLEM WITH THAT MODEL. THE VEHICLE WAS IN THE PROCESS OF HAVING THE STEERING COLUMN REPLACED. THE FAILURE MILEAGE WAS 113,997. THE CURRENT MILEAGE WAS UNAVAILABLE.

O/D LIGHT KEEPS FLASHING AND TRANSMISSION SLIPS AND THE VEHICLE ONLY HAS 80 THOUSAND MILES. THIS IS UNACCEPTABLE BY FORD PLEASE DO SOMETHING THEY ARE TAKING WE THE CONSUMERS FOR GRANTED. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 30 MPH, THE VEHICLE BEGAN TO DECREASE IN SPEED WITHOUT WARRANT. THE OVER DRIVE WARNING LIGHTS WERE ILLUMINATED ON THE DASHBOARD AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE WITHOUT INCIDENT. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE SHIFTING THE VEHICLE INTO REVERSE, THE GEAR SHIFT SELECTOR BROKE OFF FROM THE STEERING COLUMN. THE VEHICLE WAS NOT TAKEN IN TO BE EXAMINED AND THERE WERE NO REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.

OH WHERE DO I BEGIN. I HAVE 90,000 MILES ON MY SUV. MY RADIO GOES OFF AND ON RANDOMLY. DOOR AJAR IS ON RANDOMLY. WHEN SHIFTING FROM PARK TO DRIVE, IT STICKS AND I HAVE TO TAP IT TO GO INTO DRIVE. REAR WHEEL BEARING HAD TO BE REPLACED. O/D LIGHT CAME ON AND FLASHING. ONE TIME I THOUGHT IT WAS IN PARK AND WHEN GETTING OUT OF MY CAR, IT BEGAN TO ROLL AFTER TAKING MY FOOT OF THE BRAKE. I SEE THESE SEEM TO BE PROBLEMS FOR SEVERAL FORD EXPLORER OWNERS. PLEASE PLEASE PLEASE GET THIS ACROSS TO FORD THAT THESE NEED TO BE RECALLED, IF NOT I WILL NOT BE A FORD OWNER EVER AGAIN AND TELL EVERYONE I KNOW NOT TO BUY A FORD! WHAT IS GOING TO TAKE, A DEATH OR INJURY?? TAKE RESPONSIBILITY FORD! HOPE THIS NEVER HAPPENS TO YOU BUT THEN AGAIN, YOU PROBABLY DON'T EVEN DRIVE A FORD. *TR

I HAVE A 2002 FORD EXPLORER XLT. IT HAS 118,000 MILES. ABOUT 2 MONTH AGO MY O/D LIGHT START TO FLASH REALLY FAST. I TOOK IT TO AAMCO AND THEY SAY ITS THE TORQUE CONVERTER CLUTCH WITH ERROR CODE P0741 TCC. THEY WANT ME TO FIX THIS WITH $1700. THIS HAS HAPPEN TO MANY PEOPLE. THE O/D OFF LIGHT COMES ON EVERY TIME I DRIVE MY SUV PAST 40 MPH AND IT DOESNT COME BACK OFF UNTIL I TURN THE CAR OFF AND THAN IT GOES BACK AGAIN AFTER 40 MPH. *TR

AT ABOUT 110,000 MILES MY TRANSMISSION ON MY 2002 FORD EXPLORER XLT STARTED SLIPPING. DRIVING DOWN THE EXPRESSWAY MY O/D LIGHT COMES ON AND I AM UNABLE TO ACCELERATE AS THE GEARS ARE NOT SHIFTING CORRECTLY. TOOK IT IN TO A LOCAL TRANSMISSION SHOP AND THEY INSTALLED AN OVERHAULED 5R55W TRANSMISSION. LESS THAN A YEAR LATER I TAKE MY TRUCK TO TRADE IT IN AND THE DEALER SAYS THAT THE TRANSMISSION IS BAD, GOING OUT AND THEY WOULD ONLY OFFER ME $2000 FOR MY TRADE. THE TRANSMISSION IS STARTING TO SLIP AGAIN AT 117,000 MILES AND I WILL AGAIN HAVE TO TAKE IT IN TO BE REPAIRED BEFORE THE OD STARTS FLASHING AGAIN AS I'M DRIVING TO WORK. LUCKILY I AM STILL UNDER THE 1 YEAR WARRANTY FROM THE TRANSMISSION REPAIR SHOP, BUT I WILL BE WITHOUT A VEHICLE AGAIN TO GET BACK AND FORTH TO WORK. *TR

THE OVERDRIVE LIGHT ON MY 2002 FORD EXPLORER IS FLASHING (BLINKING) AND THE TRANSMISSION IS ACTING ERRATIC. SHORTLY AFTER BUYING THIS CAR(IN 2003) A SIMILAR ISSUE HAPPENED. I TOOK IT TO A FORD SHOP. THE MECHANIC REQUESTED THE TRANSMISSION BE REPLACED. FORD DENIED THE REQUEST & HAD THE MECHANIC CHANGE ONLY THE SOLENOID(I BELIEVE FOR THE 1ST& 2ND GEAR?). THANKFULLY, THIS WAS UNDER WARRANTY. I'VE TAKEN DECENT CARE OF MY TRANSMISSION SINCE IN REGARDS TO MAINTENANCE. NOW, THIS ISSUE(OR SIMILAR) IS BACK. BEFORE ATTEMPTING TO BRING MY CAR TO FORD OR ANOTHER SHOP, I DECIDED TO CHECK ON THE INTERNET. I CAME ACROSS HTTP://WWW.CARCOMPLAINTS.COM OR MORE SPECIFICALLY: HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/TRANSMISSION/O_D_LIGHT_IS_BLINKING.SHTML. TO MY SURPRISE, THIS INCIDENT IS NOT CLOSE TO UNIQUE. I LIKE MY CAR & FORD, BUT THIS IS JUST NOT RIGHT. I HOPE THIS ISSUE CAN PROPERLY BE ADDRESSED BY FORD. THIS WILL PROBABLY BE THE ONLY WAY THEY CAN RETAIN ME AND MY FAMILY AS REPEAT CUSTOMERS... *TR

ALL 4 WINDOWS ON MY 2002 FORD EXPLORER NO LONGER WORK PROPERLY. YOU EITHER CAN HEAR THEY ARE GOING TO SOON FAIL OR HAVE ALREADY FAILED (THE DRIVER'S SIDE WINDOW HAS ALREADY FAILED AND I HAD TO SPEND OVER $500 FOR THE REPAIR AND NOW MY PASSENGER-REAR WINDOW HAS FAILED AND WILL NO LONGER GO BACK UP). *TR

REAR PASSENGER SIDE DOOR WILL NOT OPEN FROM INSIDE VEHICLE. *TR

PANEL ON THE REAR UPPER HATCH CRACKED WITH A VERY LOUD POP STARTLING ME THE PANEL HAS NOT BEEN FIXED YET FORD WANTS $500 FOR THE MINOR FIX. *TR

I'M AN OWNER OF A 2002 FORD EXPLORER XLT. RECENTLY WHILE DRIVING ON THE INTERSTATE HIGHWAY, I NOTICED THE O/D LIGHT WAS FLASHING/BLINKING AND MY TRANSMISSION WAS VIBRATING WHILE SHIFTING GEARS. I IMMEDIATELY ACTED QUICKLY BY GRADUALLY PULLING OVER TO COME TO A STOP. AS I LATER TRIED TO ACCELERATE THE VEHICLE, IT WOULD NOT GO PAST 10 MPH, THE TRANSMISSION WAS STUCK IN 1ST GEAR. THANK GOD MY KIDS WERE NOT IN THE TRUCK AT THE TIME. THIS FAULTY TRANSMISSION NEEDS TO BE ACKNOWLEDGE BY FORD MOTOR COMPANY. PLEASE DO NOT LOOK AT THIS AS ANOTHER COMPLAINT, THIS COULD POTENTIALLY BECOME A LIABILITY ISSUE IF NOT ADDRESSED. THE SAME AS WITH ANY OTHER SAFETY ISSUE ITS INVESTIGATED THOROUGHLY, I'M PRAYING THIS IS LOOKED AT AS SERIOUS SAFETY CONCERN ON THE HIGHWAYS. *TR

TRANSMISSION FAILURE, THIS IS THE SECOND TRANSMISSION IN JUST UNDER 2 YEARS. FORD NEEDS TO DO A RECALL. I HAVE HAD THE VEHICLE PROPERLY MAINTENANCED AND ALL THE NECESSARY UPKEEP. THIS IS AWFUL. *TR

APPEARED OUT OF NOWHERE. LARGE CRACK IN VEHICLE BELOW REAR WINDOW POSSIBLY DUE TO PREVIOUS RECALL IN OCT 2004 - SAFETY RECALL 04S20. *TR

I HAVE A 2002 FORD EXPLORER. THERE WAS NO ACCIDENT OR ANY REASON LEADING UP TO THE FAILURE. BOTH OF MY REAR DOOR WINDOWS CAN NOT BE MOVED DOWN (OR UP). THE SWITCH MECHANISM DOES NOT WORK AND NEEDS TO BE REPLACED. THIS IS AN ON-GOING PROBLEM THAT FORD IS AWARE OF, THAT IS COSTLY TO THE CONSUMER TO REPAIR AND WHICH COULD PROVE FATAL SHOULD AN ACCIDENT OCCUR AND THE OCCUPANTS COULD NOT ESCAPE THROUGH THE WINDOWS. I FEEL THAT A RECALL NEEDS TO BE DONE ABOUT THIS PROBLEM AS IT SEEMS TO BE A MANUFACTURING/COMPONENT DEFECT OF FORD'S. *TR

I HAVE A 2002 FORD EXPLORER. WHEN STARTING FROM A STOP, THE VEHICLE HESITATES AND THEN LURCHES FORWARD. OTHER TIMES THE VEHICLE DOES NOT WANT TO SLOW DOWN. MY O/D LIGHT IS BEGINNING TO FLASH FOR NO REASON WHILE DRIVING OR AFTER WARMING UP. *TR

DRIVING DOWN THE HWY THE O/D LIGHT BEGAN TO FLASH ON AND OFF. TRANSMISSION THEN BEGINS TO RANDOMLY CHANGE GEARS. NOTHING HAS BEEN DONE YET TO FIX. *TR

I HAVE A 2002 FORD EXPLORER AND THE O/D LIGHT BEGAN BLINKING AND TRANSMISSION BEGAN SLIPPING, 110K MILES ON IT AND NO PROBLEMS. THIS SEEMS LIKE A COMMON ONE, AND FORD SEEMS TO BE LOSING A LOT OF CUSTOMERS BECAUSE NO ACTIONS ARE DONE TO FIX OR HELP US. HAVEN'T GONE TO DEALERSHIP YET BUT AM NOT LOOKING FORWARD TO THE RESULTS. *TR

PURCHASED VEHICLE WITH IN 2 WEEKS TRANSMISSION FLUID WAS EVERY WHERE. TRANSMISSION TOOK TO DEALER. BACK AND FORTH TO DEALER FOR ALMOST ONE YEAR. THEY EVENTUALLY SAID THEY WOULD PUT A NEW TRANNY IN THE TRUCK. WITH IN 2 WKS WAS DOING SAME THING. O/D LIGHT BLINKING, WON'T SHIFT, CLUNKING. TOOK BACK TO DEALER WOULDN'T DO ANY MORE. TOOK TO DIFF. DEALER FOUND OUT THAT THEY HAD PUT A TRANNY OUT OF A JUNK YARD INTO MY EXPLORER. NOT HAPPY. THAT TRANNY LASTED ABOUT 4 MONTHS, HAD REBUILT LASTED 7 MONTHS PARKED FOR A LONG TIME. MAKING PAYMENTS AND COULDN'T AFFORD ANOTHER TRANNY. WORKING ON FINDING ANOTHER TRANNY NOW THAT IT IS PAID FOR. THIS IS RIDICULOUS AS YOU CAN ASK ANYONE WHO OWNS ONE OF THESE VEHICLES AND THEY ALL HAVE THE SAME PROBLEMS. PERHAPS A CLASS ACTION SUIT WOULD BE THE WAY TO GO SEEING AS FORD IS NOT WILLING TO RECALL THESE TRANSMISSIONS AND REPLACE WITH ONE THAT THEY KNOW DOESN'T HAVE THESE PROBLEMS. I EVEN WENT TO THE BBB AND REPORTED DEALERSHIP AND THE ATTORNEY GENERAL. SEEMS LIKE FORD WOULD WANT TO UPHOLD THERE REPUTATION. BUT I GUESS MONEY IS ALL THAT MATTERS TO THEM. I WILL NEVER HAVE ANOTHER FORD, THE BAD THING IS THAT I HAVE ALWAYS BEEN A LOYAL FORD FANATIC. THIS HAS REALLY SUCKED ALOT OF PEOPLES WALLETS DRY INCLUDING MINE. COME ON FORD!!!!!! *TR

I HAVE OWNED MY 2002 FORD EXPLORER NOW FOR 3 YEARS, WITHIN THIS 3 YEARS I HAVE HAD TO MAKE 2 MAJOR REPAIRS AND AM NOW FACING MY 3RD. THE TRANSMISSION IN MY CAR NEEDED TO BE FIXED WITH 6 MONTH OF OWNING MY CAR AND NOW A YEAR AND HALF LATER I AM FACING MORE TRANSMISSION ISSUES. THE CAR CONTINUOUSLY KICKED HARD WHEN SHIFTING GEARS. ALSO IF I WERE TO PUT INTO PARK IT WOULD STILL ROLL OR IF I PUT IT INTO REVERSE IT WOULD ROLL FORWARD AS IF IT WERE IN REVERSE. NOW IT IS USING UP TO 5/6 RAMS TO SHIFT GEARS. I TOOK IT TO A TRANSMISSION SHOP AND IT MISSING ALL OF ITS 3RD GEAR. I HAVE FOUND OVER 280 COMPLAINT ABOUT THIS SAME ISSUE ON THE SAME MAKE AND MODEL AND THAT'S JUST ON ONE WEBSITE. I BELIEVE THIS IS VERY DANGEROUS AND AS A NEW MOTHER AM WONDERING WITH ALL THE COMPLAINTS IS THIS CAR SAFE? I DON'T BELIEVE IT IS. THE TRANSMISSION IN THIS CAR NEEDS TO BE RECALLED. THIS IS NOT JUST ONE INSTANCE OF BAD LUCK. THIS IS HAPPENING REPEATEDLY WITH THE SAME VEHICLE! I HOPE IT DOESN'T TAKE SOMEONE GETTING HURT FOR SOMETHING TO BE DONE ABOUT THIS. THANK YOU FOR LOOKING INTO THIS MATTER. *TR

OVERDRIVE LIGHT FLASHING LATE SHIFTING HIGH RPMS HARD SHIFTING. A COMMON COMPLAINT FOR THIS VEHICLE. FORD SAYS TOUGH LUCK TO A 3-5K FORD FIX WHICH WILL RECUR. *TR

APPARENTLY THERE IS A PROBLEM WITH THE HUBS AND BEARINGS ON THE 2002 FORD EXPLORER. I HAVE A "RUBBING SOUND", HAD IT CHECKED, AND WAS TOLD I HAVE TO REPLACE THEM. IT IS APPROXIMATELY, $1000.00 (LOWEST I COULD FIND) TO REPLACE THEM. FORD IS AWARE OF THE PROBLEM, THERE IS A TECHNICAL SERVICE BULLETIN ISSUED BY FORD (TSB 05-25-8, AND 051710) WHICH CLEARLY DESCRIBES THE BEARING ISSUE TO MECHANICS. UNFORTUNATELY FORD REFUSED TO ADDRESS THE ISSUE. *TR

LEFT REAR WHEEL BEARING FAILED DOING 65MPH, WHEEL LOST STABILITY, ALMOST LOST CONTROL OF THE CAR. RIGHT REAR WHEEL BEARING ALSO FAILED 5/3/2010. *TR

MY 2002 EXPLORER SPORT O/D LIGHT BEGAN BLINKING WHEN I BOUGHT IT IN FEB 09. THE CAR HAS ABOUT 104,000 MILES ON IT. SOON AFTER I BOUGHT THE CAR, THE TRANSMISSION SLIPPED. I TOOK IT TO THE MECHANIC AND THEY COULD NOT REPRODUCE THE PROBLEM. ABOUT A YEAR LATER, 4/29/10, THE O/D LIGHT BEGAN BLINKING AGAIN. I HAD THE TRANSMISSION SERVICED AND A DIAGNOSTIC TEST RAN ON THE TRANSMISSION. THIS COST ABOUT $300. ON 5/3/10 I TOOK MY EXPLORER IN AGAIN BECAUSE THE LIGHT CAME BACK ON. THEY RAN ANOTHER TEST AND TOLD ME I WOULD HAVE TO GET THE TRANSMISSION REPLACED OR REBUILT BUT IT SHOULD LAST ME A LITTLE WHILE LONGER. THAT SAME EVENING MY CAR WOULD NOT SHIFT INTO GEAR. I HAD TO TURN THE CAR OFF AND TURN IT BACK ON TO GET IT INTO GEAR. I COULD NOT GO OVER 5MPH AND MY RPM'S WERE UNNATURALLY HIGH FOR THE SPEED I WAS TRAVELING. BY THE TIME I GOT UP THE HILL I WAS ON I COULD GO NO FURTHER. MY CAR WOULD NOT GO INTO ANY GEAR. I FINALLY HAD TO PARK ON THE SIDE OF THE ROAD IN THE MIDDLE OF THE NIGHT AND WALK HOME. I HAVE READ NUMEROUS COMPLAINTS (OVER 300) ON THE 2002 FORD EXPLORER TRANSMISSION AND THEIR POOR PERFORMANCE OR LACK THEREOF. A RECALL WOULD BE MUCH APPRECIATED, AS THIS DEFECT IN THE TRANSMISSION IS DUE TO POOR VEHICLE CONSTRUCTION, NOT TYPICAL WEAR AND TEAR. ALL MY FAMILY DRIVES IS FORD, HOWEVER AFTER THIS INCIDENT I DO NOT HAVE MUCH FAITH IN FORD. GIVEN THE OPPORTUNITY, I WOULD RATHER GO WITH A FOREIGN CAR NEXT TIME. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE WAS LEAKING COOLANT DUE TO A FAILURE WITHIN THE INTAKE MANIFOLD GASKET WHICH WAS CRACKED AND CORRODED. THE EXHAUST SYSTEM WAS ALSO FAULTY DUE TO THE GASKET PROBLEM. THE DEALER INFORMED THE CONTACT THAT THERE WAS A CLASS ACTION SUIT FOR THE INTAKE MANIFOLD. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 74,225.

TRANSMISSION FAILURE ON A 2002 FORD EXPLORER 4 DOOR. TRANSMISSION FAILED AT 78,000 MILES AND WAS REBUILT BY CONDIT FORD IN NEWTON NJ AROUND JULY 2006. TRANSMISSION FAILURE AGAIN AT 128,000 MILES ON APRIL 9, 2010 AND WAS REBUILT BY FOXWORTH'S AUTO SERVICE IN GREENSBORO, NC. *TR

TRANSMISSION FAILURE ON A 2002 FORD EXPLORER 4 DOOR. TRANSMISSION FAILED AT 78,000 MILES AND WAS REBUILT BY CONDIT FORD IN NEWTON NJ AROUND JULY 2006. TRANSMISSION FAILURE AGAIN AT 128,000 MILES ON APRIL 9, 2010 AND WAS REBUILT BY FOXWORTH'S AUTO SERVICE IN GREENSBORO, NC. *TR

TRANSMISSION FAILURE, OD LIGHT FLASHING. *TR

2002 FORD EXPLORER XLT. TRANSMISSION O/D LIGHT FLASHES AFTER VEHICLE WARMS UP. THIS AN INTERMITTENT PROBLEM. THIS MAY LEAD TO TRANSMISSION FAILURE. RESEARCH HAD FOUND THAT THIS MAY COST SEVERAL THOUSAND DOLLARS TO REPAIR AND MAY NOT FIX THE PROBLEM. THE VEHICLE HAS JUST OVER 100K MILES ON IT AND WE ARE NOT THE ORIGINAL OWNERS. *TR

1. NORMAL DRIVING 2. BLINKING O/D OFF LIGHT, CHECK TRANSMISSION LIGHT, CHECK ENGINE LIGHT, TRANSMISSION BEGINS TO SLIP 3. REPLACED TRANSMISSION, STILL INTERMITTENT O/D OFF LIGHT BLINKING. *TR

2002 FORD EXPLORER LIMITED 4.6L V8. SPARK PLUG EJECTED FROM HEAD UPON START-UP. THIRD TIME THIS HAS HAPPENED. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A SHARP LEFT TURN AND THE REAR OF THE VEHICLE SWERVED OUT OF CONTROL. HE WAS ABLE TO BRING THE VEHICLE TO A STOP WITHOUT INCIDENT AND NOTICED THAT THE PASSENGER'S SIDE REAR TIRE WAS SHREDDED WHICH CAUSED HIM TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE MECHANIC STATED THAT THE TWO REAR COIL SPRINGS WERE FRACTURED WHICH SHREDDED THE REAR PASSENGER SIDE TIRE. THE MECHANIC ALSO REPLACED THE TWO REAR TIRES, SPRING SET WITH STANDARD SUSPENSION, PINION SHAFT SEAL, TWO REAR RIMS AND BOTH REAR COIL SPRINGS. ALL REPAIRS WERE MADE AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 51,898. UPDATED 06/29/10. *LJ UPDATED 09/21/10

DISCOVERED THE REAR HUB BEARINGS ON MY FORD 2002 EXPLORER WERE TOTALLY GONE, IN JANUARY 2010, STARTED WITH A LOUD ROAR IN THE BACK OF THE VEHICLE. THE AUTO MECHANIC STATED THAT THE WHEEL WAS VERY DANGEROUS AND WAS ABOUT TO COME OFF THIS CAR. I HAD THE REPAIR WORK DONE IMMEDIATELY, THEN TODAY, MAY 3 2010 NOTICED THE SAME ROAR, THE AUTO SHOP DEEMED IT THE SAME ISSUE, THE REAR HUB BEARINGS WERE REPLACED AGAIN ON MAY 3. THIS HAS TO BE STOPPED, THIS PROBLEM COULD BE VERY DANGEROUS. FMC NEEDS TO OWN UP TO THE PROBLEM. I WAS LUCKY TODAY, THE JAN 2010 REPAIR WAS UNDER AN EXTENDED WARRANTY, BUT I MIGHT NOT BE AS LUCKY THE NEXT TIME. I JUST PRAY IT'S A SAFE VEHICLE TO DRIVE. *TR

I HAVE 2002 FORD EXPLORER XLT 6CYL FOUR WHEEL DRIVE. I LIKE THE VEHICLE BUT THE OVERDRIVE LIGHT HAD BEEN FLASHING ON IT FOR AWHILE AND THE TRANSMISSION FINALLY WENT OUT COMPLETELY. FROM WHAT I UNDERSTAND THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE. IT WOULD COST AT LEAST $2000 TO GET A REBUILT TRANSMISSION PUT IN WHICH FROM WHAT I UNDERSTAND DOESN'T LAST VERY LONG ANYWAYS AND 5000 FOR A NEW ONE THAT WONT LAST A WHOLE LOT LONGER. I THINK FORD DID A VERY POOR JOB OF STANDING BEHIND THEIR VEHICLES. THEY HAVEN'T EVEN OFFERED A REDESIGNED TRANSMISSION OR ANYTHING SO IF IT HAPPENS TO YOU MITE AS WELL SCRAP THE VEHICLE CUZ IT WILL COST TOO MUCH TO FIX AND ITS NOT GOING TO LAST ANY WAYS. I THINK FORD NEEDS TO ADDRESS THIS ISSUE. *TR

WHILE DRIVING DOWN THE ROAD THE OD LIGHT STARTED FLASHING AND THE TRANSMISSION STARTED TO GRIND , SLIP, THEN JUST STOPPED WORKING WITHOUT ANY WARNING. *TR

O/D LIGHT CONTINUES TO BLINK. THE BLINKING AS OCCURRED BEFORE AND NO ONE KNOWS HOW TO CORRECT THE PROBLEM. I ALREADY SPEND A COUPLE THOUSANDS DOLLARS TO FIXED THE TRANSMISSION B/C TRANSMISSION WAS SLIPPING. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE SHIFTING INTO REVERSE, THE GEAR SHIFT BROKE OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE DEALER REPAIRED THE STEERING COLUMN. THE CURRENT AND FAILURE MILEAGES WERE 89,930.

I HAVE A 2002 FORD EXPLORER THAT EJECTED A SPARK PLUG. THE SPARK PLUG WAS ORIGINAL (IT CAME WITH THE VEHICLE AND HAD NEVER BEEN CHANGED). MY WIFE WAS DRIVING TO CHURCH WHEN THE SPARK PLUG WAS COMPLETELY EJECTED AND BROKE THE COIL MOUNT. THIS ALLOWS FUEL VAPOR TO ESCAPE FROM THE CYLINDER HEAD AND COULD RESULT IN AN ENGINE FIRE. LUCKILY, MY WIFE DIDN'T EXPERIENCE AN ENGINE FIRE SINCE SHE WAS PULLING INTO HER DESTINATION WHEN IT HAPPENED AND SHUT OFF THE MOTOR. THE SPARK PLUG EJECTION STRIPPED THE THREADS FROM THE CYLINDER HEAD. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE REAR WINDOW FELL OFF TRACK. HE ATTEMPTED TO KEEP THE WINDOW IN PLACE BY USING DUCT TAPE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER 04V442000, STRUCTURE BODY, HATCHBACK/LIFT GATE, HINGE AND ATTACHMENTS WHICH WAS RELATED TO HIS YEAR, MAKE AND MODEL VEHICLE; HOWEVER, HE WAS UNABLE TO CONFIRM IF HIS VIN WAS INCLUDED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 112,000.

FORD 2002 EXPLORER XLT LIMITED. I HAVE HAD A MYRIAD OF ISSUES, WHICH UPON RESEARCH APPEAR COMMON TO THE EXTREME. FRONT & REAR BEARINGS HAVE BEEN REPLACED MULTIPLE TIMES. SPRINGS HAD TO BE REPLACED. NOW THE TRANSMISSION IS SLIPPING -- O/D LIGHT BLINKS, SES LIGHT ACTIVATES, AND VEHICLES OVER-REVS, SLIPS, AND WILL NOT OPERATE IN OVERDRIVE. THE TRANSMISSION DESIGN IS COMPLETELY SEALED, SO I CANNOT EVEN CHECK FOR FLUID LEVELS, NOR DO ANY PREVENTIVE MAINTENANCE WHATSOEVER. THERE IS NO WARNING, JUST FAILURE. ISSUES WITH THIS MODEL YEAR ARE SO PREVALENT THAT LOCAL MECHANICS NEED ONLY ASK THE MODEL AND YEAR AND CAN ITEMIZE THE PROBLEMS I HAVE EXPERIENCED, AND PUBLIC FORUMS ARE FULL OF SIMILAR COMPLAINTS. FORD NEEDS TO RECALL THIS MODEL YEAR. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE WAS PARKED WHEN THE GEAR SHIFT SUDDENLY BROKE OFF IN THE CONTACTS HAND AND THE VEHICLE BECAME STUCK BETWEEN PARK AND REVERSE. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE DEALER INFORMED THE CONTACT THAT THE GEAR SHIFT LEVER REPLACEMENT KIT WOULD REPAIR THE FAILURE OR THE STEERING COLUMN WOULD HAVE TO BE REPLACED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 92,000.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THE VEHICLE WAS TAKEN IN FOR SERVICE AT AN AUTHORIZED DEALER WHEN THE MECHANIC NOTICED THAT THE REAR PASSENGER SIDE COIL SPRING HAD FRACTURED. THE FAILURE HAD OCCURRED ON THREE DIFFERENT OCCASIONS PRIOR TO THE DEALER'S DISCOVERY OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 97,000. UPDATED 11/9/10 *CN UPDATED 11/16/10*JB

MY WIFE WAS DRIVING HER 2002 FORD EXPLORER TO CHURCH SUNDAY MORNING 4-18-10 WHEN THE ENGINE BLEW WITHOUT WARNING !! BITS OF A PISTON AND ROD CAME RIGHT THRU THE BLOCK, LEAVING A HOLE BIG ENOUGH TO PUT YOUR FIST IN ! THIS EXPLORER ONLY HAS 63,000 MILES ON IT, AND HAS ALWAYS BEEN SERVICED REGULARLY SINCE I BOUGHT IT WITH ONLY 25,000 MILES ON IT FROM A FORD DEALER. WITH ALL THE PROBLEMS THIS YEAR AND MODEL HAVE HAD, WHY HAS FORD NOT HAD A RECALL??? IT IS ABSOLUTELY A LEMON - AND I FEEL LIKE SUING THEM !! CAN YOU HELP ME?? *TR

2002 FORD EXPLORER. ONLY OWNER 115,000 MILES, MOSTLY HIGHWAY, WELL MAINTAINED. O/D LIGHT FLASHES, WARNING MESSAGE TO CHECK TRANSMISSION. IMMEDIATELY TAKEN INTO FORD SERVICE SHOP. CHARGED $90 FOR DIAGNOSIS: SLIPPING TRANSMISSION. DEALERSHIP TELLS ME THAT THEY WILL REQUIRE APPROVAL OF $720 TO FURTHER DIAGNOSE PROBLEM. WHEN ASKED FURTHER QUESTIONS, I WAS TOLD THAT IT COULD RANGE FROM THE $720 - $3,000 + . I PICKED UP THE VEHICLE AND HAVE AN APPOINTMENT WITH A LOCAL TRANSMISSION SHOP TODAY. WAS TOLD BY THE MAN AT THE SHOP THAT THIS IS A COMMON PROBLEM FOR THIS VEHICLE. HE ACTUALLY WAS ASKING ME IF IT DID THIS OR THAT....YES. HIS PRICE FOR REPAIR WAS THOUSANDS LESS THAN FORD'S SERVICE DEPARTMENT AND I AM NOT BEING ASKED TO PRE-PAY HUNDREDS OF DOLLARS. I HAVE BEEN RESEARCHING THIS PROBLEM ON THE INTERNET AND IT APPEARS THAT THIS TRANSMISSION ISSUE IS HIGHLY COMMON ON THE 02 EXPLORER. I HAD JUST LEFT THE FORD SERVICE DEPARTMENT WHERE I HAD GONE FOR REGULAR OIL CHANGE AND MULTI-POINT INSPECTION. THEY TOLD MY THAT THEY VEHICLE WAS IN GREAT SHAPE. LITERALLY 5 MINUTES AFTER I LEFT THIS HAPPENED WHILE I WAS DRIVING HOME. *TR

DOOR AJAR LIGHT AND BEEPING SENSOR IS ALWAYS GOING OFF. CAUSING THE DOORS TO UNLOCK WHILE DRIVING AND ALSO CAUSING THE INSIDE DOME LIGHT TO TURN ON AND OFF. I HAVE DONE SOME RESEARCH AND ALOT OF FORD EXPLORERS ARE HAVING THIS PROBLEM. *TR

THE TRANSMISSION IN MY 2002 FORD EXPLORER HAS STARTING SLIPPING AND FAILING TO GET OUT OF FIRST GEAR. THE CHECK TRANSMISSION LIGHT WASN'T ON THEN COMES ON AND GOES OUT - DEPENDING ON WHICH TIME THE VEHICLE WAS STARTED. IT APPEARS TO NEED A BRAND NEW TRANSMISSION NOW. IN LOOKING UP INFORMATION ON THIS I NOTICED A RATHER LARGE NUMBER OF COMPLAINTS ABOUT 2002 FORD EXPLORER TRANSMISSIONS AND PROBLEMS ASSOCIATED WITH THEM. I REGARDED FORD AS A SUPERIOR BRAND AND DIDN'T THINK I'D HAVE PROBLEMS WITH THIS CAR. IT IS WELL MAINTAINED AND DOES NOT HAVE AN EXCESSIVE AMOUNT OF MILES. *TR

2002 FORD EXPLORER TRANSMISSION FAILURE DUE TO FAULTY MACHINING OF PISTON PATHWAYS IN THE TRANSMISSION CASING. MY EXPLORER WILL NOT SHIFT INTO THIRD GEAR BECAUSE OF THIS ISSUE AND IT IS UNSAFE TO DRIVE. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS SAME ISSUE OUT ON THE INTERNET AND YET FORD WILL NOT TAKE RESPONSIBILITY FOR A RECALL. *TR

2002 FORD EXPLORER O/D OFF LIGHT BLINKING, HARD SHIFTING. OUR 2002 EXPLORER (91,000 MILES) HAS THE ALL TOO COMMON PROBLEM WITH THE AUTOMATIC TRANSMISSION. I'M VERY SURPRISED TO SEE HOW MANY PEOPLE HAVE REPORTED THIS SAME PROBLEM. FROM ALL THAT I'VE READ, THIS IS A SERIOUS DEFECT THAT FORD HAS IGNORED. IF YOU DO A SEARCH ON THIS PROBLEM, YOU WILL FIND THOUSANDS OF SIMILAR COMPLAINTS. I'M REPORTING THIS TO YOU IN THE HOPE THAT SOMETHING CAN BE DONE TO FORCE FORD TO DEAL WITH IT. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A NOISE UNDER THE DRIVERS REAR SIDE OF THE VEHICLE. THE CONTACT NOTICED THAT THE COIL SPRINGS WERE BREAKING OFF IN PIECES. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 96,000. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

2002 FORD EXPLORER TRANSMISSION FAILURE AND UNCONTROLLABLE ACCELERATOR. THE TRANSMISSION HAD BEEN SHIFTING HARD FOR MONTHS BUT IT IS CONSIDERED BY FORD TO BE A "SEALED" UNIT AND IT IS NOT RECOMMENDED THAT THE CUSTOMER MAINTAIN THE FLUID LEVEL, SO THERE WAS NOTHING I COULD DO. IN JAN 2010 THE ACCELERATOR STUCK WHILE ENTERING THE FREEWAY AND WE WERE OUT OF CONTROL, I THOUGHT I WAS GOING TO DIE AND HAD TO TURN OF THE CAR ON THE FREEWAY WITH NO SHOULDER AFTER BRUSHING THE GUARD RAIL AND WAS SUBSEQUENTLY REAR ENDED. THE O/D OFF LIGHT BEGAN BLINKING THAT DAY AND IT WAS TOUGH TO REACH 60MPH. SERVICE ENGINE LIGHT CAME ON AND I SHOPPED AROUND FOR DIAGNOSTIC. INDEPENDENT TRANS. GUY SAID IT NEEDS COMPLETE REBUILD, FORD DLR AGREES BUT FOR TWICE THE COST. NEW PARTS ARE NOT AVAILABLE. IT MAKES NO SENSE WHY THIS CAR JUST STARTED TO FAIL ON ME LIKE THIS, I'M THE FIRST OWNER AND NOW ITS JUST DECIDED TO DIE AND FORD HAS BEEN NO HELP WHAT SO EVER. NOW I'M LOOKING AT A REPAIR THAT IS 80% OF THE BLUEBOOK VALUE. EACH MECHANIC I'VE BROUGHT IT TO SAYS THIS PROBLEM IS ENDEMIC TO THIS MODEL/YEAR AND THERE SHOULD BE A RECALL. WHY WOULD THEY PUT IN A TRANS. THAT CANNOT BE REASONABLY SERVICED AND MAINTAINED AND DIES JUST AFTER 100K MI. I HAVE A VERY DIFFICULT TIME BELIEVING THIS WAS NOT PLANNED BY FORD AND I WILL NEVER BUY THEIR PRODUCTS AGAIN! MY CAR IS NO LONGER SAFE ENOUGH TO DRIVE TO THE GROCERY STORE LET ALONE THE FREEWAY. THIS IS A CLEAR CASE OF IRRESPONSIBLE MANUFACTURING PRACTICES ON FORDS PART AND WARRANTS A RECALL! *TR

WHILE IN TRAFFIC TODAY, MY 2002 FORD EXPLORER SUDDENLY LOST DRIVE POWER. FORTUNATELY, THE DRIVER BEHIND ME WAS NOT TAILGATING AND NOTICED MY VEHICLE SLOW DOWN RAPIDLY. I NOW FIND THIS TRANSMISSION FAILURE IS A VERY COMMON PROBLEM WITH FORD 2002 EXPLORER. IN FACT ON ONE WEB SITE ALONE, WWW.AUTOBEEF.COM I SEE OVER 861 COMPLAINTS ON THIS ISSUE ALONE ALL WITH 2002 EXPLORERS. TRANSMISSION FAILURES IN HEAVY TRAFFIC AND AT HIGHER SPEED COULD CERTAINLY BE A SIGNIFICANT SAFETY ISSUE. ALSO LAST YEAR REPLACED BOTH REAR SPRINGS THAT HAD FAILED AND BROKE COMPLETELY AFFECTING BRAKING. *TR

2002 EXPLORER SHIFTED FUNNY FROM THE DAY I PURCHASED IT NEW. I FIGURED NATURE OF THE BEAST AS A 4X4. LITTLE DID I KNOW, THESE TRANSMISSIONS WERE JUNK FROM THE BEGINNING, AND NOW THEY ARE ALL FALLING APART. MINE SELF DESTRUCTED AT 61,000 MILES. AFTER THE REPAIR, IT STILL SHIFTED AS CRAPPY AS IT DID THE DAY I PURCHASED IT. NOW ONLY 10,000 MILES LATER, IT IS SHOWING SIGNS THAT FAILURE IS NEAR AGAIN. IF THESE TRANSMISSIONS ARE NOT RECALLED, I WILL NEVER PURCHASE ANOTHER FORD. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE REAR COIL SPRINGS ON THE VEHICLE BROKE WHICH THE CONTACT WAS INFORMED OF DURING A BRAKE INSPECTION. THE DEALER STATED THAT THE COIL SPRINGS WERE THE SAME USED ON THE FORD TAURUS MODEL AND THAT THEY WERE AWARE OF THE FAILURES WITH THE SPRINGS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 250,000.

MY 2002 FORD EXPLORER XLT O/D OFF LIGHT STARTED BLINKING WHILE I WAS DRIVING A COUPLE OF DAYS AGO;THEN THE TRANSMISSION SEEMED TO STICK WHEN ACCELERATING. AFTER I DRIVE FOR A FEW MINUTES, THE TRUCK SEEMS TO JERK AGAIN BEFORE GETTING IN GEAR. I WILL TAKE TO AUTO SHOP AGAIN THIS WEEK. *TR

SEALED TRANSMISSION IN 02 FORD EXPLORER. TANNY SHIFTS HARD THEN OVER DRIVE LIGHT FLASHES, STARTS SHIFTING INTO OD HARD THEN NOT AT ALL, THEN HARD THEN BACK AND FORTH ALOT. NO WAY TO CHECK FLUID. ALL FORD OFFERS IS A REBUILT AT 3000.00 DOLLARS. *TR

THIS IS AN ACCIDENT WAITING O HAPPEN. MY PANEL BELOW THE REAR WINDOW IN 2002 EXPLORER MAY SOON FLY AND HIT ANOTHER CAR ON THE FREEWAY AND CAUSE A BIG ACCIDENT. THIS IS A PROBLEM FROM HUNDREDS OF OTHER FORD EXPLORERS. A RECALL SHOULD BE MADE BEFORE MAJOR ACCIDENTS HAPPEN BECAUSE OF THIS PROBLEM. *TR

1. O/D LIGHT STARTED FLASHING, CAR WAS JERKING WHEN SLOWING AND ACCELERATING. 2. ALMOST EVERY TIME STARTING AND STOPPING VEHICLE JERKS. 3. REMOVE AND REBUILD THE TRANSMISSION, FM68 TORQUE CONVERTER, TRANSMISSION OVERHAUL KIT, OVERDRIVE BAND ASSEMBLY, INTER BAND ASSEMBLY, SERVO BUSHING KIT, BUSHING KIT. AS OF APRIL 5TH 2010 O/D LIGHT FLASHING AGAIN AND VEHICLE JERKS WHEN SLOWING AND ACCELERATING. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE WAS EQUIPPED WITH GOODYEAR WRANGLER SRA TIRES. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH AND THE FRONT PASSENGER TIRE EXPLODED. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE FRONT PASSENGER TIRE WAS REPLACED WITH A SPARE TIRE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

THE TRANSMISSION ON MY FORD EXPLORER WENT OUT AFTER THE OD LIGHT HAS BEEN BLINKING... FORD THE TO RECALL THE TRANSMISSION ON THIS EXPLORER IT IS REALLY A PROBLEM. *TR

MY 2002 FORD EXPLORER BURST INTO FLAMES WHILE WE WERE MOVING, IN IT WERE SOME BELONGINGS. *TR

WHILE DRIVING MY VEHICLE WHEN IT SHIFTED GEARS THE CAR SLOWED DOWN AND THE RPMS WENT UP TO 4000 - 5000. AFTER A MINUTE THE CAR SHIFTED INTO THE NEXT GEAR AND IT SEEMED TO DRIVE FINE. THEN THE O/D OFF LIGHT BEGAN TO FLASH ON THE DASH. THIS PROBLEM HAS OCCURRED MULTIPLE TIMES TODAY. I HAVE SEEN MANY INSTANCES OF THE PROBLEM LISTED ON THE INTERNET FOR MY MAKE, MODEL AND YEAR. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 20 MPH THE TRANSMISSION BEGAN TO SLIP. THE CONTACT BELIEVED THE FAILURE TO BE INTERMITTENT; HOWEVER, THE FAILURE BECAME PROGRESSIVELY WORSE AND THE OVERDRIVE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. THE DEALER AND MANUFACTURER WERE CONTACTED BUT WOULD PROVIDE NO ASSISTANCE BECAUSE THE VEHICLE WAS OUTSIDE OF THE FACTORY WARRANTY. THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 150,000. UPDATED 5/24/10 *CN UPDATED 07/07/10.*JB

2002 FORD EXPLORER XLT (4.0L 5R55W) TRANSMISSION SLIPPAGE CAUSING NEAR ACCIDENT AS UNABLE TO PASS THROUGH INTERSECTION IN A TIMELY MANNER. WHEN SHIFTING BETWEEN 1ST AND 2ND GEAR, TRANSMISSION WOULD WIND BEFORE VIOLENTLY ENGAGING. REMEDY WAS TO TAKE FOOT OF ACCELERATOR AND ALLOW RPMS TO DECREASE. INCREASED ACCELERATION TIME IN LOWER GEARS A DANGER WHEN TRYING TO CROSS LANES OF TRAFFIC. *TR

A FIRE BURNING MY ENTIRE 2002 FORD EXPLORER SPORT IN THE EARLY MORNINGS WHEN THE SUV WASN'T EVEN STARTED. *TR

FORD 2002 6 CYLINDER EXPLORER XLT O/D OFF LIGHT FLASHING ON DASHBOARD. TRANSMISSION PROBLEM STARTED WITH 100,800 MILE. HAD REBUILT TRANSMISSION DONE AT 100,800 MILES. NOW VEHICLE HAS 109,900 MILES AND OD/OFF LIGHT FLASHING AGAIN. WAS TOLD THAT TRANSMISSION IS FALLING APART. BACK IN TRANSMISSION SHOP AGAIN. THERE ARE THOUSANDS OF SAME COMPLAINTS FOR THE SAME PROBLEM ON 2002 FORD EXPLORERS. FORD WILL NOT HELP AT ALL! FORD NEEDS TO RECALL TRANSMISSION. *TR

O/D LIGHT BLINKING AND ENGINE REVVING LIKE THE CAR WAS IN PARK. WILL NOT GO INTO REVERSE. *TR

SHIFTER HANGS-UP WHEN TRYING TO PUT CAR IN PARK. WHEN CAR WAS NEW THE DEALER SAID THEY WOULD HAVE TO PULL THE TRANS. APART TO FIX IT BUT IN A FEW MONTHS THE BURR WOULD WEAR AND IT WOULD WORK FINE.(ANOTHER DEALER LIE). I THINK IT IS GETTING WORSE. THE CAR NOW HAS ONLY 28,000 MILES ON IT. *TR

2002 FORD EXPLORER -- A CRACK APPEARS IN THE PANEL BELOW THE REAR TAILGATE WINDOW GLASS. *TR

I WOULD LIKE TO MAKE A COMPLAINT REGARDING THE FORD WINDOW REGULATOR. I KNOW THAT THE F150 I BELIEVE HAS HAD THE SAME COMPLAINTS. HOWEVER, I CURRENTLY OWN A 2002 FORD EXPLORER. BOTH WINDOW REGULATORS HAVE BROKE ON MY VEHICLE A WEEK APART. I BELIEVE THAT SINCE SO MANY PEOPLE ARE HAVING A PROBLEM WITH THEIR FORD VEHICLE WINDOW REGULATORS THAT THIS SHOULD BE A RECALL. I KNOW THAT AFTER A CERTAIN YEAR FORD HAD CHANGED THE WAY POWER WINDOWS WORKED. WELL, NOW THE WINDOW CABLE ON BOTH BACK WINDOWS HAS SNAPED. I WOULD LIKE TO CONTACT FORD TO MAKE A COMPLAINT AND TO SUGGEST A RECALL FOR THE WINDOW REGULATORS ON THE 2002 FORD EXPLORERS. THANK YOU.

TRANSMISSION SHIFTS HARD AND THE O/D LIGHT IS STARTING TO BLINK AND BY READING UP ON THIS SEVERAL COMPLAINTS ARE BEING MADE AND FORD SHOULD ADDRESS THIS.

I HAVE A 2002 FORD EXPLORER. FOR THE LAST 2 YEARS THE AIR BAG LIGHT IS COMING ON AND OFF. FINALLY I TOOK IT FOR INSPECTION AND IT DIDN'T PASS BECAUSE THE LIGHT WAS ON AND IS A SAFETY ISSUE CONCERN. I CONTACTED FORD MOTOR COMPANY AND BECAUSE THERE IS NO A RECALL THEY WOULD NOT FIX THE PROBLEM, DESPIDE OF ALL HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. PROBABLY WAITING TILL SOMEONE DIE...TOYOTA IS THE BEST EXAMPLE OF IGNORING PROBLEMS LIKE THIS...

I HAVE A 2002 FORD EXPLORER XLT 4X4 4.0L SOHC. TRANSMISSION BROKEN IN 3RD FEAR. OD LIGHT STARTING FLASHING WITH NO WARNING AND THEN TRANSMISSION BROKE. THE CAR HAS 120,000 MILES ON IT. I HAD A PROBLEM WITH THE TRANSMISSION AT AROUND 75,000 MILES. I TOOK IT TO THE FORD DEALER. IT WAS COVERED UNDER MY EXTENDED WARRANTY. NOW THE TRANSMISSION BROKE AGAIN. 2,400. - 3,000 TO FIX.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY ACCELERATED. SHE APPLIED BOTH FEET TO THE BRAKE PEDAL BUT THE REAR TIRES WERE SMOKING AND THE VEHICLE BEGAN SPINNING OUT OF CONTROL UNTIL SHE TURNED OFF THE IGNITION TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE FAILURE COULD NOT BE DUPLICATED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 63,000.

I HAVE A 2002 FORD EXPLORER AND BOTH REAR COIL SPRINGS ARE COMPLETLY RUSTED AND BROKE IN SEVERAL PLACES..I REALIZE THAT MY VECHILE IS NOW 8 YEARS OLD AND HAS 100,000 MILES BUT I'VE READ ONLINE THAT MANY PEOPLE HAVE HAD THIS SAME PROBLEM WITH THESE SPRINGS BREAKING AND BLOWING TIRES. NOW IM PAYING CLOSE TO 400 DOLLARS TO HAVE THIS REPLACED. I THINK FORD NEEDS TO TAKE ACTION AND STOP NEGLECTING THEM BUYING CHEAP MATERIAL AND PLAYING WITH PEOPLE LIVES AND SAFETY. THEY SHOULD REIMBURSE THOSE WHO HAVE HAD THIS PROBLEM AND FIX ALL VECHILES OF THIS YEAR...

2002 FORD EXPLORER. O/D LIGHT FLASHING WITH SERVICE ENGINE SOON FLASHING. CAR JERKING BETWEEN 2ND AND 3RD GEAR. FORD SAYS TO REPLACE TRANSMISSION BUT AFTER READING SO MANY OF THE SAME COMPLAINTS I THOUGHT I SHOULD REPORT THIS INCIDENT.

2002 FORD EXPLORER EDDIE BAUER EDITION. WHILE SHIFTING THE CAR FROM PARK TO REVERSE THE SHIFTING LEVER SIMPLY SNAPPED OFF, LEAVING THE CAR STUCK BETWEEN PARK AND REVERSE. THE PIECE OF ALUMINUM WHERE THIS SHEARING OCCURRED IS UNBELIEVABLY WEAK MATERIAL. I HAVE RESEARCHED ON THE INTERNET AND FOUND HUNDREDS OF PEOPLE WITH THIS EXACT SAME ISSUE FOR THIS EXACT YEAR OF EXPLORER. THE ESTIMATE THAT I RECEIVED FOR REPAIRS EXCEEDED $2,000, AS THEY HAVE TO REPLACE THE ENTIRE STEERING COLUMN TO CORRECT THIS MANUFACTURER DEFECT. THERE HAS BEEN NO RECALL ISSUED FOR THIS, HOWEVER, THE FREQUENCY OF THE PROBLEM, THE RANGE OF MILEAGE THIS CONTINUES TO OCCUR IN (95-106K), AND THE EXTREMELY HIGH COST TO FIX, IN MY OPINION, SHOULD REQUIRE MANUFACTURER ASSISTANCE

BLEND DOOR IN ALL FORD EXPLORERS CAUSES NO HEAT, ICY FOGGY WINDSHIELDS!!!!

BROKEN REAR SPRINGS CAUSING STRUTS TO FAIL

ENGINE KNOCK IN ALL 4.6 FORD EXPLORER ENGINES-KNOW BY FORD, DUE TO FAULTY CYLINDER HEADS

I HAVE A 2002 FORD EXPLORER EDDIE BOWER THAT I BOUGHT NEW. I HAVE 88000 MILES ON IT AND ROUGHLY 3WEEKS AGO THE O/D LIGHT STARTED BLINKING AND THE "CHECK TRANSMISSION" WARNING COMES UP. TOOK IT TO THE DEALER AND THEY TOLD ME THAT I NEED A NEW OR REBUILT TRANSMISSION COSTING BETWEEN $2,200-$3,500. THIS SEEMS TO BE A COMMON PROBLEM WITH THE 2002 EXPLORER.

WAS DRIVING ON FLAT ROAD CAR STARTED TO SHIFT FUNNY CAR SLAMS INTO GEAR PROBLEM HAPPENS EVERY TIME THE CAR SHIFTS SECOND GEAR TO THIRD GEAR VEHICLE NEEDS NEW TRANSMISSION

O/D LIGHT FLASHING. NOW I HAVE TO FIX THE TRANSMISSION. READ ALL THE COMP. AND LOOKS LIKE EVERYONE IS HAVING THIS PROBLEM. I TOTALLY AGREE THAT FORD SHOULD RECALL THE EXPLORERS. IT HAS CAUSE A LOT OF TROUBLE AND MONEY TO A LOT OF PEOPLE. PLEASE HELP. IF TRANSM. LOCKS IT COULD CAUSE A MAJOR ACCIDENT. *CN

BACK GLASS BREAKING UPON SHUTTING DOOR , DRVIERS DOOR

O\D LIGHT BLINKING AFTER ABOUT FIVE (5) MILES. NO ONE CAN SAY WHAT THE PROBLEM IS BUT THE COST TO REPLACE THE TRANSMISSION IS TO MUCH. FORD SHOULD BE ASHAMED.

2002 FORD EXPLORER BEARING AND HUB FAILURE. *TR

2002 FORD EXPLORER O/D LIGHT FLASHES, THE GEAR SLIPS AND TRUCK LUNGES HARD FORWARD. THIS OCCURS EVERYTIME YOU ACCELERATE INTO 1ST TWO GEARS. DID A SEARCH AND LEARNED IT IS COMMON TRANSMISSION PROBLEM FOR THESE VEHICLES, FORD IS AWARE AND DOES NOTHING TO CORRECT THE ISSUE. *TR

MARCH 17TH, 2010: WIFE CALLS ME AT WORK AND SAYS SHE WAS BRINGING MY DAUGHTER HOME FROM SCHOOL AND THE EXPLORER 2002 TRANSMISSION STARTED SLIPPING AND THE CHECK ENGINE LIGHT CAME ON AND THE O/D LIGHT WAS FLASHING. SHE WAS ABLE TO DRIVE IT HOME UNTIL I COULD LOOK AT IT. I DROVE IT LATER THAT EVENING AND DETERMINED THAT IT WAS SLIPPING BETWEEN 2ND AND 3RD HEAR AND THE CHECK ENGINE LIGHT IS ON. ON MARCH 19TH...I DROVE TO AUTOPARTS STORE AND HAD THEM READ CODE FROM COMPUTER: P0745. I DID ALOT OF RESEARCH AND IT APPEARS THAT THE INTERMEDIATE BAND MAY HAVE BROKEN AND TRANSMISSION NEEDS REPAIRED/REPLACED ($1500-$3000???) I WILL BE CONTACTING FORD ON MONDAY MARCH 22ND, 2010 TO TAKE IT INTO SHOP AND HAVE THEM DETERMINE WHAT THEY THINK IS WRONG. SEEMS TO BE A VERY COMMON ISSUE... IT IS A SAFETY ISSUE DUE TO THE FACT THAT THE CAR TRANSMISSION SLIPS DURING ACCELERATION AND STARTS TO SLOW POSSIBLY CAUSING SOMEONE TO HIT VEHICLE FROM BEHIND. SOMETIMES IT KICKS IT IN ABRUPTLY...JERKING DURING THE GEAR SWITCHING...DANGEROUS!!! *TR

2002 FORD EXPLORER BAD TRANSMISSION. THE CAR HAS 65,000 MILES ON IT. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE TRAVELING AT UNKNOWN SPEEDS, THE WHEEL BEARING FAILED ON THE VEHICLE CAUSING HER TO LOSE CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO BARELY AVOID CRASHING WITH ANOTHER VEHICLE. SHE STATED THAT THE WHEEL BEARINGS HAD BEEN REPLACED FIVE TIMES. THE MOST RECENT FAILURE WAS THE SIXTH FAILURE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT SPEEDS OF 40 MPH, THE CONTACT COULD HEAR A NOISE COMING FROM THE REAR OF THE VEHICLE. THE DEALER FOUND THAT BOTH THE DRIVER AND PASSENGERS SIDE REAR WHEEL BEARINGS WERE FAILING. THE WHEEL BEARINGS WERE REPLACED ACCORDINGLY. THE VIN WAS NOT AVAILABLE . THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT WAS 80,000.

I WAS DRIVING HOME FROM WORK YESTERDAY AFTERNOON, AND MY O/D OFF LIGHT BEGAN FLASHING. I PRESSED THE O/D OFF BUTTON TO SEE IF THAT WAS THE PROBLEM, AND IT DID NOT DO ANYTHING. I NOTICED THAT THE CAR BEGAN HAVING TROUBLE WHEN TRYING TO SHIFT GEARS WHILE ACCELERATING. ONCE THE CAR DOES SHIFT INTO THE CORRECT GEAR THERE IS A STRONG JERK. ONCE I GOT HOME, I TURNED THE CAR OFF AND BACK ON TO SEE IF THE LIGHT WAS STILL FLASHING. IT WAS NOT AT FIRST, BUT AFTER DRIVING A MILE OR SO, IT BEGINS FLASHING AGAIN. I TOOK IT BACK TO THE DEALERSHIP SINCE I PURCHASED THIS CAR LESS THAN A MONTH AGO. THEY STATED THAT THE SOLENOID TRANSMISSION PACK NEEDS TO BE REPLACED, AND THAT THE PART ALONE WILL COST $860. MY FAMILY IS LIVING ON ONE INCOME RIGHT NOW, SO WE DO NOT HAVE THE MONEY FOR COSTLY CAR REPAIRS, ESPECIALLY WHEN THIS SEEMS TO BE A COMMON PROBLEM AND SHOULD BE RECALLED BY FORD TO FIX. *TR

I WAS REVERSING OUT OF A PARKING SPOT AND THEN SHIFTED INTO DRIVE WHEN THE LEVER WENT LIMP. IT WAS STUCK IN REVERSE AND I HAD MY TWO YOUNG KIDS IN THE BACKSEAT! I WAS SCARED OUT OF MY MIND!!! I SAT IN THE CAR WITH MY FOOT ON THE BRAKE FOR 45 MINUTES WAITING FOR MY COUSIN TO TOW THE CAR TO MY DAD'S HOUSE. ACCORDING TO ALL THE CASES I'VE READ ABOUT, AND THE FORD DEALER PARTS GUY, I NOW HAVE TO REPLACE THE WHOLE STEERING COLUMN. THERE'S ONLY TWO JUNK YARDS HERE ON GUAM AND NEITHER ONE HAS THE PART SO I HAVE NO CHOICE BUT TO BUY FROM THE DEALER AND THE PART ALONE IS $1500!!! I'M GOING TO HAVE TO TAKE OUT A LOAN JUST TO FIX THE CAR THAT I'M STILL PAYING OFF. IT'S UNBELIEVABLE THAT THERE HAS BEEN NO RECALL OR THAT FORD HAS MADE IT SO THAT WE HAVE TO GET THE WHOLE COLUMN INSTEAD OF THE ONE LITTLE PART THAT BROKE. *TR

STUCK THROTTLE ON A 2002 FORD EXPLORER WITH DIFFERENT AUTOMATIC TRANSMISSIONS! FOUR WHEEL DRIVE MODEL. AT WIDE OPEN THROTTLE WHEN RELEASE GAS PEDAL THROTTLE WILL STICK AT WIDE OPEN THROTTLE ONLY WAY TO STOP IS TO PUT TRANSMISSION IN NEUTRAL (AUTOMATIC). *TR

WHEN I WAS IN THE HIGHWAY THE TRANSMISSION IN THE FORD EXPLORER 2002 BEGIN TO SLIPPED IN THE MIDDLE OF THE HIGHWAY, WAS A DANGER SITUATION BUT WHEN I PUT MANUALLY THE CHANGE TO THE 3RD GEAR , START TO RUN AGAIN AND SPEED UP. THEN THE O/D LIGHT BEGIN BLINKING, AND THE TRANSMISSION CONTINUE WITH CONSTANT SLIP ALL THE WAY. THE TRANSMISSION IS BROKEN AND I NEED A REPLACEMENT. WHEN I LOOK UP IN THE INTERNET FOR THIS PARTICULAR SITUATION FIND A LOT OF NARRATIVE WITH THE SAME ISSUE. THE FORD EXPLORER 2002 ONLY HAVE 92,000 MILES. *TR

THE 2002 FORD EXPLORER TRANSMISSION HAS WELL DOCUMENTED ISSUES. THESE COMPLAINTS ARE ALL OVER THE INTERNET. THE TRANSMISSION FAILS IN AS LITTLE AS 23,000 MILES AND NEEDS A COMPLETE RE-BUILD. I HAVE SPENT OVER $5000.00 IN REPAIRS AND EXTENDED WARRANTY SERVICE ON THIS TRANSMISSION ALONE. FORD WON'T DO ANYTHING TO HELP THE CONSUMER. WHAT CAN THIS AGENCY DO TO HELP? *TR

MY SON OWNS A 2002 FORD EXPLORER. LAST YEAR HIS TRANSMISSION BEGAN EXPERIENCING PROBLEMS WHERE THE OVERDRIVE LIGHT STARTED BLINKING, IT WAS SHIFTING VERY HARD AND SOMETIMES IT WOULD EVEN JUST GO INTO NEUTRAL OUT OF THE BLUE. I TOOK IT TO THE LOCAL FORD DEALERSHIP WHERE THEIR TRANSMISSION TECHNICIAN TOLD ME IT WAS EASY TO DIAGNOSE BECAUSE IT WAS A VERY COMMON PROBLEM, SO I WAS FORCED TO REPLACE THE TRANSMISSION IN THE FALL OF 2009 WITH A USED ONE THAT I FOUND AT A RECYCLING CENTER. LAST MONTH MY SON WAS LEAVING THE DRIVEWAY OF A FRIENDS HOUSE AND THE REPLACEMENT TRANSMISSION BEGIN DOING THE SAME THING AS THE FIRST ONE BUT ONLY THIS TIME IT MADE A LOUD BANG AND STOPPED MOVING. MY SON GOT OUT OF THE TRUCK TO FIND THAT THE TRANSMISSION EXPLODED AND ALL THE FLUID LEAKED ONTO HIS FRIENDS DRIVEWAY. I HAVE FOUND THROUGH RESEARCHING ON THE INTERNET THAT MANY PEOPLE ARE HAVING THE SAME IDENTICAL PROBLEM, SO MY QUESTIONS IS, WHAT IS IT GOING TO TAKE TO MAKE FORD ADMIT THAT THE TRANSMISSION IS DEFECTIVE? MY SONS TRUCK ONLY HAS 103,000 MILES ON IT AND IT WILL BE ON ITS THIRD TRANSMISSION! THIS IS BECOMING WAY TO OBVIOUS, HE COULD HAVE BEEN HURT OR KILLED IF THIS HAD HAPPENED ON THE INTERSTATE NOT TO MENTION THE ENVIRONMENTAL IMPACT. *TR

AFTER DRIVING OFF THE LOT WITH MY CAR THE O/D LIGHTS START BLINKING AND CHECK TRANSMISSION LIGHT COME ON SO I TURN AROUND AND GO BACK TO THE DEALERSHIP THEY CHECK AND SAY OH ITS PROBABLY JUST THE TRANS FLUID NEEDS REFILLED...SO THIS WAS ONE MARCH SECOND HERE IT IS MARCH 13TH AND I'M WITHOUT A CAR BECAUSE ON THE FIFTH THE CAR WOULD DRIVE SO WEIRD NOW GUESS WHAT LIKE ALL FORD OWNERS OF THIS YR ITS TRANSMISSION IS GONE. *TR

- FORD TSB # 06-4-4 (BINDING DURING TURNING); SOLUTION IS LIMITED SLIP CLUTCH PACK REPLACEMENT - FORD TSB # 05-23-3 (REAR DIFF. HUM); SOLUTION IS AXLE REPAIR KIT - FORD TSB # 4-24-17 (5R55W TRANSMISSION - NO 3RD GEAR OR SLIPPING 2-3 SHIFT); SOLUTION IS REPLACEMENT OF INTERMEDIATE CLUTCH BANDS - CHRONIC O/D LIGHT BLINKING WITH DTC P0755 (PRESSURE CONTROL SOLENOID B CIRCUIT MALFUNCTION) THIS IS JUST THE LIST OF ISSUES I DON'T HAVE THE CAPABILITY TO PROPERLY TROUBLESHOOT. I HAVE DONE A LOT OF OTHER WORK ALREADY MYSELF WHICH I WON'T MENTION. FORD IS AWARE OF THESE PROBLEMS WITH MANY 02' EXPLORER'S AS I HAVE READ. IN MY OPINION, THESE PROBLEMS SHOULD BE CORRECTED AT NO CHARGE TO THE OWNER AS THESE PROBLEMS ARE NOT ISOLATED CASES. *TR

TRANSMISSIONS OF THE 2002 FORD EXPLORER SEEMS TO HAVE NUMEROUS ISSUES. I HAVE HAD MY TRANSMISSION FIXED TWICE, BUT THERE ARE NUMEROUS REPORTS ON-LINE WITH THE SAME ISSUES. I HAVE ADDRESSED WITH FORD, BUT THEY DO NOT SEE IT AS A SAFETY ISSUE. WHEN A VEHICLE DOES NOT SHIFT INTO GEAR AS YOU PULL INTO A ROADWAY, IT IS VERY MUCH A SAFETY ISSUE. I WOULD JUST LIKE YOUR OFFICE TO REVIEW THESE ISSUES AS A SAFETY CONCERN. PLEASE READ THE ON-LINE POSTINGS OF PEOPLE THAT OWN THESE VEHICLES. THANK YOU FOR YOUR CONSIDERATION IN THIS MATTER. *TR

TRANS STARTED SLIPPING,OD LIGHT STARTED BLINKING, CHECK ENGINE LIGHT ON,WENT TO DEALER STATED THAT NEED NEW TRANS. *TR

2002 FORD EXPLORER. TRANSMISSION OD LIGHT FLICKERING, WILL NOT SHIFT. HAD BEEN REBUILT ONCE AND HAD NOT HAD IT 3 MONTH AND DOING IT AGAIN. WILL NOT PURCHASE ANOTHER FORD VEHICLE AGAIN. *TR

VEHICLE WAS WESTBOUND ON OHIO TURNPIKE WHEN THE DRIVER LOST CONTROL AND THE VEHICLE LEFT THE ROADWAY, STRUCK A SIGN AND CAME TO A REST IN THE GORE*CW LETTER UPDATED 03/18/10 *BF OHIO TRAFFIC CRASH REPORT # 10-0076-89. *JB

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHEN THE CONTACT ATTEMPTED TO CLOSE THE REAR LIFT GATE DOOR, THE GLASS FELL OUT OF THE DOOR FRAME, AND SHATTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE REAR GLASS ASSEMBLY REQUIRED REPLACEMENT. THE VEHICLE HAD A PRIOR RECALL REPAIR PERFORMED UNDER THE NHTSA CAMPAIGN ID NUMBER 01I010000 (VISIBILITY: GLASS, SIDE/REAR). THE FAILURE RECURRED DUE TO THE INSUFFICIENT REMEDY REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 103,000.

2002 FORD EXPLORER. WHEELS NEARLY FELL OFF DUE TO FAULTY WHEEL BEARINGS. NEEDED REPLACED AT ONLY 70,000 MILES. A RECALL IS NEEDED FOR PUBLIC SAFETY. *TR

LIKE MANY OTHERS BEFORE ME THE O/D OFF LIGHT STARTED BLINKING, I ALSO CHECKED THE MANUAL WHAT DO MY EYES SEE BLINKING O/D TAKE IN FOR SERVICE==YEA GUESS WHAT? NEEDS A NEW TRANSMISSION. I STILL OWE $7900 ON THIS VEHICLE. COST OF JASPER TRANSMISSION $3550. DON'T KNOW BOUT REBUILD VS REBUILT BUT HAVE TO GO WITH BEST WARRANTY SINCE NOW I WILL HAVE SO MUCH INVESTED IN THIS THAT I WILL HAVE TO DRIVE IT UNTIL THE WHEELS FALL OFF AS WILL NOT BE ABLE TO AFFORD TO GET RID OF THE PIECE OF TRASH VEHICLE IT HAS TURNED OUT TO BE. *TR

OVERDRIVE LIGHT TURNED ON AND NOW TROUBLE SHIFTING FROM 1ST TO 2ND GEAR. CAR DID THIS 25,000 MILES AGO BUT ADJUSTED ITSELF. *TR

TRANSMISSION O/D LIGHT STARTED COMING ON AND BLINKING PERIODICALLY WITH HARD SHIFTING OR SLIPPING AND CAR LURCHING FORWARD BEFORE SHIFTING. O/D STOPS WORKING AFTER O/D LIGHT STARTS BLINKING. HAD TRANSMISSION SOLENOIDS ADJUSTED LAST YEAR BUT ONLY HELPED SLIGHTLY THEN BACK TO SLIPPING AGAIN. ONLY HAVE 88,000 MILES ON VEHICLE WITH GOOD CARE AND NO TOWING EVER. *TR

NO EVENT LED TO THE FAILURE THE COLUMN MOUNTED SHIFT LEVER BROKE OFF WHEN SHIFTING INTO REVERSE FROM PARK, OCCURRED ONCE CAR CANNOT BE OPERATED WITHOUT SHIFT LEVER. NO REPLACEMENT PART AVAILABLE WITHOUT REPLACING THE ENTIRE STEERING COLUMN ASSEMBLY. THE PART THAT BROKE IS EASILY SERVICEABLE AND COULD BE REPLACE IF SOLD SEPARATELY FROM THE COLUMN ASSEMBLY COLUMN ASSEMBLY IS $1400 FOR PART ONLY. *TR

AUTOMATIC TRANSMISSION HARD SHUDDERING BETWEEN 50-70 MPH WITH O/D OFF LIGHT BLINKING. EXACTLY THE SAME AS THE MORE THAN 2000 OTHER COMPLAINTS ON THIS SAME VEHICLE. TOOK IT TO FORD DEALER WHO CHARGED ME $250 TO TELL ME THAT THEY COULD ONLY REPRODUCE THE PROBLEM ONCE, BUT WHEN IT HAPPENED IT WAS HEAVY. DESPITE THAT THEY SAID NOTHING WAS WRONG BECAUSE THEY COULD NOT REPRODUCE THE PROBLEM AGAIN. I DROVE IT 2 MORE MONTHS UNTIL THE SHUTTERING WAS VERY BAD AND ALSO GOT THE CHECK ENGINE LIGHT WITH CODES P0775 AND P0735. NOW THEY WANT TO REPLACE MY TRANSMISSION FOR $4100. THIS DEFECT LEADS TO A VERY DANGEROUS SITUATION AS IT HAPPENS AT HIGH SPEEDS AND CAUSES THE DRIVER TO BELIEVE THEY MAY HAVE HIT SOMETHING AND POSSIBLY SWERVE OFF THE ROAD. *TR

I AM ASKING YOU CONSIDER AN INVESTIGATION FOR THE 2002 FORD EXPLORER XLT STEERING COLUMN. MINE BROKE AND RATHER EASILY AND IT COST ME $1,400.00 TO FIX. FORD TOLD ME THERE WAS NO RECALL ON THIS TO MY SURPRISE. AFTER DOING MY OWN ONLINE RESEARCH, I SEE 45+ OTHER FOLKS HAD SIMILAR OR SAME ISSUES AS I DID. SEE THE LINK: HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/STEERING/GEAR_SHIFT_BROKE_OFF.SHTML PLEASE GIVE THIS THE ATTENTION IT SO DESIRES. I CALLED FORD YESTERDAY 2/19/10 AND THEY BASICALLY SAID, WE ARE DOING NOTHING UNLESS YOU FOLKS WHO WORK WITH THEM CONSIDER THIS A RECALL SITUATION. PLEASE LET ME HEAR FROM YOU. LEN PACE THE FAILURE MILEAGE WAS 130,000....MW

WE JUST PURCHASED A 2002 FORD EXPLORER. WE PICKED UP THE VEHICLE ON MARCH 3, 2010. THE CAR DROVE FINE THE FIRST 2 DAYS. ON THE THIRD DAY THE O/D LIGHT STARTING BLINKING AND THE CAR SKIPPED A GEAR. WE HEARD A LARGE CLUNK AND THE CAR KEEP SKIPPING. AFTER THAT THE SERVICE ENGINE LIGHT CAME ON. WE TOOK IT TO TWO TRANSMISSION SHOPS TODAY AND THEY DIAGNOSED IT AS THE VEHICLE DOES NOT HAVE A THIRD GEAR. WE RECEIVED ESTIMATES OF $2600 TO REPAIR. *TR

O/D LIGHT BLINKS ALL THE TIME. TRANSMISSION SLIPS AND CLANKS. *TR

I HAVE A 2002 FORD EXPLORER WHILE I WAS COMING HOME THE OD LIGHT CAME ON AND THE CHECK TRANS. CAME ON. THERE WAS NO PROBLEM LEADING UP TO THIS IT JUST HAPPENED. SO TAKE IT TO THE FORD PLACE AND THEY SAY NEEDS NEW TRANSMISSION. I STILL OWE 3,000 ON IT THAT IS ALSO THE PRICE OF THE NEW TRANS. THE TRANS. HAS NEVER USED ANY FLUID . I NEED HELP! *TR

THE O/D LIGHT ON MY DASH OF MY 02 EXPLORER STARTED BLINKING . IT TAKES A WHILE AND STRUGGLES TO GET TO 30MPH, WHEN IT FINALLY REACHES 30 IT SLAMS INTO GEAR AND ACTS FAIRLY NORMAL. THE NEXT DAY, IT WOULDN'T GET ABOVE 20MPH. WE PAID FOR A NEW TRANNY ($1732) AND PAID A CERTIFIED MECHANIC TO PUT IT IN ($225, WHICH DOES NOT INCLUDE THE COST OF THE FLUID). THE PROBLEM WAS NOT FIXED. WE THEN BOUGHT A $75 ELECTRONIC RANGE SENSOR, MECHANIC PUT IT ON, AND STILL THE SAME PROBLEMS. IT IS NOW STILL IN THE SHOP (3 WEEKS, NOW) AND WE HAVE SPENT ABOUT $2100 AND MY CAR IS STILL NOT FIXED! WE ARE A ONE INCOME FAMILY AND CANNOT AFFORD THE CONTINUED NEGLIGENCE OF FORD. *TR

I WAS DRIVING UNDER NORMAL CONDITIONS WHEN MY 2002 FORD EXPLORERS TRANSMISSION BEGAN TO BANG AND CLUNK INTO GEAR...APPARENTLY THIS IS A POPULAR PROBLEM AMONG THE EXPLORERS AND REALLY SHOULD BE RECALLED. A NEW TRANSMISSION AND $3,000 LATER.... *TR

SPARK PLUG BLOWN OUT OF CYLINDER HEAD UNDER NORMAL DRIVING CONDITIONS. THREADS AND SPARK PLUG BOTH BLOWN OUT OF TOP OF CYLINDER HEAD. *TR

O/D LIGHT COMES ON AND CARE WILL NOT GO INTO GEAR (TRANSMISSION). PULLING OFF FROM A STOP LIGHT IS A MAJOR PROBLEM AND ON THE HIGHWAY THE CAR DOES NOT SEEM TO WANT TO GO. CARS ARE FLYING BY AND ALL I CAN DO TO KEEP FROM CAUSING AN INCIDENT WAS TO LET UP OFF THE GAS AND PRESS DOWN ON THE GAS HOPING IT WILL CHANGE THE GEAR. I ALMOST CAUSED AND ACCIDENT ON THE FIRST EXPERIENCE WITH THE TRANSMISSION. *TR

WHEN I TOOK MY 2002 FORD EXPLORER V8 INTO THE SHOP TO GET NEW TIRES I WAS TOLD THAT MY REAR COIL SPRING IS BROKE AND WOULD NEED TO BE REPLACED. I HAVE NEVER BEEN OFF ROAD WITH MY VEHICLE AND ONLY DRIVE MOSTLY HIGHWAY. I WAS TOLD BY THE MECHANIC THAT THIS IS COMMON FOR MY VEHICLE AND I SHOULD FILE A COMPLAINT. I HAD NO IDEA IT BROKE OR HOW IT DID BUT MY CAR STARTED LEANING TO ONE SIDE. I HAVE SMALL CHILDREN THAT NEED TO BE IN A SAFE AND DEPENDABLE VEHICLE. THERE NEEDS TO BE A REALL DONE FOR THIS ISSUE BEFORE THERE IS SERIOUS INJURIES. MY VEHICLE HAS 115K MILES.

2002 FORD EXPLORER TRANSMISSION PROBLEMS. WE BOUGHT THIS TRUCK IN JAN OF O4 WITH 40,000 MILES ON IT. AROUND 50,000 IT STARTED SHIFTING FUNNY, LIKE MISSING A SHIFT AND BANGING INTO GEAR. WENT TO DEALER AND HAD SYSTEM FLUSHED. HAD COMPUTER REFLASHED AROUND 80,000 MILES AND REVERSE SOLENOID REPLACED ALONG WITH FLUSHING AGAIN, WOW WHAT A SHOCK ON THE RACKS WAS 2 OTHER EXPLORER GETTING NEW TRANSMISSIONS. SHORTLY AFTER THE O/D LIGHT STARTED FLASHING THEN WENT OUT. NOW IT CAME ON AGAIN. WENT TO DEALER THEY SAID WITHOUT THE LIGHT ON THEY COULDN'T SAY WHAT IS WRONG FOR SURE. MIGHT BE A ACCUMULATOR OR BAND. SUGGESTED IT WOULD BE BETTER TO GET A FORD REMANUFACTURED TRANS THAT HAS ALL THE PROBLEMS CORRECTED. THIS WOULD COST OVER 3,000. HE TOLD BE TO KEEP DRIVING IT TILL THE LIGHT STARTS COMING ON REGULARY THEN COME IN. IF MY TRANS IS SEALED FROM THE FACTORY WITH NO WAY TO CHECK OR ADD FLUID, WHICH BY THE WAY IS JUST STUPID. AND THERE HAVE BEEN ARTICLES THAT HAVE SAID THAT FORD MIGHT HAVE SHIPPED THE TRANSMISSIONS WITH THE INCORRECT FLUID. THEY NEED TO MAN UP AND FIX THESE PROBLEMS. I HAVE BEEN A FORD OWNER FOR OVER 20 YEARS AND CANT BELIEVE WITH ALL THE PROBLEMS THEY HAVEN'T BEEN FORCED TO RECALL THIS TRANS BEFORE IT FAILS AND KILLS SOMEONE. OR MAYBE THAT'S WHAT IT WILL TAKE. *TR

TRANSMISSION FAILURE ON MY 2002 FORD EXPLORER. TRANSMISSION HAS ALWAYS HAD "SO-SO" PERFORMANCE. HARD SHIFTING INTO GEARS. NOW IS GOING TO COST ME $3500 TO REPAIR. *TR

SPARK PLUG BLEW OUT ON FORD EXPLORER XLT 2002 MODEL YEAR WITH 4.6L ENGINE. HAS 145,000 AND ORIGINAL PLUGS (PLATINUM). CAR STARTED TO MAKE A TICKING SOUND AND THEN THE PLUG POPPED OFF. *TR

O/D LIGHT CONTINUOUSLY BLINKING, TRANSMISSION SLIPPING AND ENGINE REVVING UP CAUSING LOTS OF JERKING EVERYTIME I DRIVE MY 2002 EXPLORER. IN ORDER FOR ME TO DRIVE MY SUV I HAVE TO TURN THE O/D OFF...AND SOMETIMES THE ENGINE WILL CONTINUOUSLY REV UP EVEN WHEN THE O/D IS MANUALLY TURNED OFF. THERE ARE TOO MANY PEOPLE WITH THIS PROBLEM FOR IT TO CONTINUE TO BE IGNORED. PLEASE HELP US CONSUMERS.*TR

2002 FORD EXPLORER EDDIE BAUER HAS HAD THE OD LIGHT COME ON DRIVING DOWN THE ROAD. THE RPM'S INCREASE AND SHIFTS FROM GEAR TO GEAR HARD. PULLED OVER TO FIGURE OUT WHAT IS WRONG AND PROBLEM WENT AWAY. LIGHT HAS CONTINUED TO COME ON AND OFF AT RANDOM TIMES AND NOISE CONTINUES AS THE LIGHT IS ON. THE PROBLEM OCCURS OF AND ON. PROBLEM FIRST BEGAN IN AUG 2009. HAVE HAD THIS PROBLEM OCCUR THIS PAST WEEK. HAVE BEEN TOLD THAT WE NEED TO HAVE A OVER HAUL OF THE TRANSMISSION TO FIX CURRENT PROBLEM. *TR

I HAVE A 2002 FORD EXPLORER AND WHILE TRYING TO PUT MY TRUCK IN PARK THE GEAR SHIFT ARM BROKE OFF IN MY HAND. I HAD TO LEAVE MY CAR IN REVERSE AND I WAS UNABLE TO REMOVE MY KEYS FROM THE IGNITION. MY CAR IS COMPLETELY UN-DRIVABLE. I HAVE HAD IT TOWED TO A REPAIR SHOP, BUT THEY ARE CHARGING ME $550 TO REPLACE THE WHOLE STEERING COLUMN WITH A USED STEERING COLUMN. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2002 FORD EXPLORER [XXX] - GEAR SHIFT LEVER BROKE OFF OF STEERING COLUMN WHILE SHIFTING FROM PARK INTO REVERSE. *TR

TRANSMISSION FAILURE OD BLINKING REPAIR NEW TRANS BUT STILL HAS THE SAME PROBLEM 42 K MILES FORD EXPLORER. *TR

THE O/D OFF LIGHT STARTED TO BLINK AND WHEN I PRESSED ON THE GAS PEDAL THE RPM'S WENT UP LIKE CRAZY THE CAR WAS HARD TO SHIFT. *TR

THE BROKEN REAR SPRINGS (BOTH) ON OUR 2002 FORD EXPLORER XLT 4X4 CAUSED A NEAR ACCIDENT ON VETERANS PARKWAY IN BLOOMINGTON, ILLINOIS. THE SPRINGS COMPLETELY SHATTERED AND WERE BROKEN ON BOTH THE RIGHT AND LEFT REAR MAKING THE SUV MUCH LESS STABLE IN LANE CHANGES. WHEN TRAFFIC SUDDENLY SLOWED, WE ALMOST LOSS CONTROL WHEN WE TRIED TO CHANGE LANES. IT WAS A MIRACLE THERE WAS NOT AN ACCIDENT. FORD HAS KNOWN ABOUT THE BAD STEEL IN THESE SPRINGS FOR YEARS AND THERE ARE HUNDREDS OF REPORTS ON THE INTERNET OF THIS SAME PROBLEM ON 2002 TO 2005 FORD EXPLORERS. WE ARE HAVING TO PAY OUT OF OUR POCKETS ABOUT $700 FOR VEHICLE REPAIRS EVEN THOUGH THERE IS A FORD SERVICE BULLETIN ON THIS PROBLEM. *TR

2002 FORD EXPLORER CRUISE CONTROL WOULD NOT RELEASE, THE CAR ACCELERATED EACH TIME AFTER TRYING TO RELEASE THE CRUISE CONTROL. I HAD TO RIDE THE BRAKE TO STOP THE CAR. I SHUT THE RACING ENGINE DOWN AND TRIED TO RESTART AND FOUND THE ENGINE RACED AS SOON AS IT WAS STARTED. IF WE WERE IN TRAFFIC, WE MAY HAVE CRASHED. I STAYED CALM BUT THINKING ABOUT MY WIFE AND SON DRIVING THE CAR AT TIMES, THEY MAY NOT HAVE REACTED AS I DID. THIS WAS A VERY SCARY AND DANGEROUS SITUATION. *TR

O/D LIGHT FLASHING AND THEN TRANSMISSION WARNING CAME ON IN 2002 EDDIE BAUER EXPLORER. FORD DEALER QUOTED $4500 TO REBUILD TRANSMISSION. *TR

MY 2002 FORD EXPLORER HAS A TRANSMISSION FAILURE. THE OD LIGHT IS BLINKING. AND IT SHIFTS HARD WITH GEARS. ALSO MAKES A KNOCKING NOISE WHEN TRYING TO SHIFT. WHEN I TRY TO GO, THE RPM JUST RUNS HIGH AND THE TRUCK DOES NOT MOVE. WHEN IM DRIVING AND IT NEEDS TO SHIFT TO ANOTHER GEAR, IT JUST REMS AND DOESN'T SHIFT. *TR