1,334 consumer complaints have been filed with NHTSA for the 1996 Dodge Grand Caravan. Click any complaint to view the full owner description.
ENGINE,FUEL/PROPULSION SYSTEMApril 1, 2022
Rubber fuel line in main engine bay is leaking fuel and cracked I have seen others that have burned down for this issue. Dodge fiat Chrysler needs to be aware that all 1996 to 2000 dodge caravans and Chrysler town and country’s could burn down if this fuel issue isn’t fixed I have already had to pay out of pocket to fix one vehicle I’m not doing it again.. my phone number if anyone at you’re agency would like to call me my cell is [XXX] thanks PLEASE HELP!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
ENGINEMarch 10, 2016
MY 1996 DODGE GRAND CARAVAN HAS THE SERPENTINE BELT ISSUE. IT FALLS OF IF IT RAINS. THIS PROBLEM IS DUE TO A DESIGN FLAW FROM DODGE. THEY USED SMOOTH PULLEYS INSTEAD OF GROVED. IN ADDITION GATES HAD TO MAKE A KIT TO FIX THIS ONE SINGLE ISSUE BECAUSE IT IS SO COMMON. THIS IS A VERY COMMON ISSUE AND CHRYSLER REFUSES TO DO ANYTHING ABOUT IT (LIKE NORMAL). THIS IS A VERY DANGEROUS SITUATION.
VEHICLE SPEED CONTROLNovember 1, 2015
WHEN DRIVING MY 1996 DODGE GRAND CARAVAN THE SPEEDOMETER GOES CRAZY AND THE RPM GAUGE FLUCTUATES A LITTLE AND THE RPMS RAP OUT AROUND 40MPH AND WONT SHIFT ITS LIKE IT HIT SAFETY MODE OR SOMETHING I THINK IT IS MY WHEEL SPEED SENSOR WHAT DO YOU THINK?
STRUCTURE,TIRESJuly 20, 2015
PURCHASED TIRE "AS NEW" FROM GRAVE'S TIRE IN CARTHAGE, TX. COME TO FIND IT WAS 6 YRS OLD WHEN PURCHASED AND DRY ROTTED AS IT BLEW IN 2 MONTHS TIME OF BEING ON THE VEHICLE. TIRE SHOP OWNER (LEO GRAVES) SAYS HE ISN'T HONORING HIS 60,000 MILE/1 YR WARRANTY, THIS HAPPENED TO ANOTHER CUSTOMER OF HIS AND AS FAR AS HE IS CONCERNED, WE BOTH HIT SOMETHING IN THE ROAD. ...UPDATED 10/15/15 *BF UPDATED 11/30/2017*CN
1 injury(ies)
NHTSA #10735298SUSPENSION,SERVICE BRAKESMarch 2, 2015
TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKES WERE DEPRESSED AND FAILED TO RESPOND. THE CONTACT WAS ABLE TO AVOID A CRASH. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE BRAKE LINE WAS RUSTED AND FLUID WAS LEAKING. IN ADDITION, THE CONTACT STATED THAT THE REAR AXLE WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 3/31/15*CN
ENGINE AND ENGINE COOLINGJuly 28, 2014
TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT SEPARATED FROM THE ENGINE WHEN THE VEHICLE WAS DRIVEN IN THE RAIN. THE SERPENTINE BELT WAS REPLACED TWICE, BUT THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 262,747.
FUEL SYSTEM, GASOLINEJanuary 29, 2014
FUEL LEAKING FROM THE FUEL TANK AND THE INJECTION BASE. START JANUARY 20 ,2014. I AM A NEW OWNER. *TR
SUSPENSIONAugust 26, 2012
NOTHING HAS HAPPENED YET, BUT FEAR OF FRONT END COLLAPSE IS MOUNTING. THE STRUT TOWERS LOOK SEVERELY RUSTED EVEN THOUGH OLDER AND NEWER VEHICLES OF THE SAME MAKE AND MODEL DO NOT DEMONSTRATE THIS POTENTIAL FAILURE. IT SEEMS THAT IF THIS FAILS THAT THE STRUT WOULD PUSH THROUGH THE TOWER CAUSING FRONT WHEEL TO MOVE UP AND BACK RESULTING IN LOSS OF CONTROL, SUDDEN SWERVE, AND POTENTIAL CATASTROPHIC COLLISION. *TR
VISIBILITY/WIPERJune 10, 2012
THE WINDSHIELD WIPERS WOULD NOT WORK, THEN EVERY ONCE IN A WHILE THEY WILL. I HAD THEM CHECKED AND THE VEHICLE NEEDS A 500 DOLLAR BODY CONTROL MODULE. IT SEEMS THIS IS A VERY COMMON FAILURE, AND IN MY OPINION A DEFECT! *TR
SUSPENSION,SERVICE BRAKESMay 23, 2012
TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BRAKES WERE APPLIED BUT THE VEHICLE DID NOT RESPOND. THE CONTACT ADDED BRAKE FLUID TO THE VEHICLE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DISCOVERED THAT THE STRUT TOWER WAS RUSTED AND THE WHEEL CYLINDER HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED AND TOLD THE CONTACT TO BRING THE VEHICLE IN FOR REPAIRS AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,852.
TIRESJuly 26, 2011
TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN EQUIPPED WITH TOYO SPECTRUM TIRES SIZE 215/65/R15 (NA). THE DOT NUMBER WAS UNKNOWN. THE CONTACT STATED THAT WHILE DRIVING UNDER 5 MPH, THE STEERING WHEEL WOULD WOBBLE FROM SIDE TO SIDE. THE CONTACT ALSO STATED THAT THE TREAD WAS BEGINNING TO SEPARATE ON ALL FOUR TIRES AND THE REAR PASSENGER SIDE TIRE WAS REPLACED ONCE ALREADY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT REFUSED TO REPLACE THE OTHER THREE TIRES. THE FAILURE MILEAGE OF THE TIRES WAS 12,000. THE FAILURE MILEAGE OF THE VEHICLE WAS 163,462. THE VIN WAS UNAVAILABLE.
SUSPENSIONJuly 6, 2011
TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. WHILE INSPECTING THE VEHICLE THE CONTACT NOTICED THE FRONT DRIVER SIDE STRUT TOWER WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS INFORMED THE CONTACT THAT THERE WAS A KIT THAT COULD BE INSTALLED TO REPAIR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
STEERING,ENGINE AND ENGINE COOLINGApril 8, 2011
WIFE WAS DRIVING 96 GRAND CARAVAN LE TO COLLEGE IN THE RAIN. WHEN SHE ARRIVED IN THE PARKING LOT STEERING BECAME IMPOSSIBLE TO TURN SO SHE PULLED IT STRAIGHT INTO PARKING SPOT. LOOKED UNDERNEATH AND SAW BELT HAD COME OFF. THIS HAPPENED ONCE BEFORE BUT CAR WAS PARKED IN DRIVEWAY AT HOME. AS SHE STARTED TO REVERSE OUT OF DRIVEWAY STEERING BECAME TOUGH AND CAR WOULD NOT MOVE. IT WAS ALSO RAINING AT THIS TIME. THIS HAPPENED EARLY JANUARY 2011. AROUND MARCH 2010, AGAIN WHILE IT WAS RAINING, AS MY WIFE APPROACHED A STOP SIGN THE CAR BEGAN TO BECOME UNRESPONSIVE AND SHE HAD TO GUIDE IT TO THE SIDE. SINCE IT WAS BLOCKING THE ROAD POLICE DID COME BY AND HELP PUSH IF OFF THE ROAD UNTIL THE TOW TRUCK CAME TO TAKE IT TO THE GARAGE. NEW BELT, IDLER PULLEY AND TENSIONER WAS INSTALLED BY MECHANIC. THE MOST RECENT INCIDENT (APRIL 2011) PULLEY AND TENSIONER WAS REPLACED. DON'T KNOW IF IT WILL SOLVE THE PROBLEM. LUCKILY THE SPEED WAS SLOW IN ALL INSTANCES AND NO INJURY OR DAMAGE WAS DONE...YET. *TR
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENTDecember 22, 2010
I HAVE A 1996 DODGE GRAND CARAVAN LE 3.8. IN THE LAST 2 MONTHS THE SERPENTINE BELT SLIPPED OFF 2 TIMES WHEN IT IS RAINING OUTSIDE OR THE VAN GOES THROUGH A PUDDLE OF WATER. I HAVE ALMOST BEEN KILLED TWICE. I HAVE READ THAT OTHER DODGE OWNERS HAVE ALSO HAD THIS PROBLEM. THE WHEEL CANNOT BE CONTROLLED WHEN THIS HAPPENS, AND MY WIFE IS SCARED TO DRIVE THIS CAR NOW. I THINK THAT DODGE HAS SOME EXPLAINING TO DO AS THEY HAVE BEEN MADE AWARE OF THIS DEFECT, AND ARE NOT TAKING ANY RESPONSIBILITY FOR THIS REPEATED SERIOUS SAFETY FAULT. *TR
VISIBILITYNovember 29, 2010
FOR SOME TIME NOW MY WIPERS HAD A MIND OF THERE OWN. THEY WORKED WHEN EVER THEY WANTED. NO AS OF 11/29/10 MY WIPERS WILL NOT EVEN COME ON AT ALL. *TR
STEERINGAugust 31, 2010
1996 DODGE GRAND CARAVAN - LIFETIME LUBRICATED TIEROD END SEPARATED RESULTING IN A LOSS OF STEERING - THE RUBBER SEAL DETERIORATED THE GREASE WAS GONE AND THE BALL JOINT CORRODED TO THE POINT IT FELL APART - WIFE WAS PARKING THE VAN AT THE TIME - COULD HAVE BEEN MUCH WORSE SHE WAS 150 MILES FROM HOME AT THE TIME LESS THAN A MONTH LATER I SAW ANOTHER DODGE CARAVAN BROKE DOWN ON A HIGHWAY RIGHT FRONT TIRE NOT FACING AS IT SHOULD - I SUSPECT ANOTHER TIE ROD END FAILURE - NOW I KNOW THESE BEARINGS CAN BE MANUFACTURED SO THEY CAN NOT SEPARATE - AIRCRAFT ROD END BEARINGS COME TO MIND - ISN'T A LOSS OF STEERING A GOOD ENOUGH REASON TO MAKE A PART SO IT CANT FAIL? *TR
TIRESJuly 15, 2009
ON JAN 2, 2009 I BOUGHT 4 KENDA TIRES (COOPER TIRE) FROM A DEALER IN WATSONVILLE CA. FIRST, I HAD A BLOWOUT ON ONE. IT WAS REPLACED. THEN A SECOND TIRE BLEW OUT ON THE HIGHWAY. CLOSE CALL. HIT TREE, TOTALED VEHICLE, AIRBAGS OFF ETC. I AM HOLDING THE TIRE FOR YOUR INSPECTION IF YOU WISH...I HAVE PHOTOS. *TR
Crash reported1 injury(ies)
NHTSA #10276897SUSPENSION,STRUCTUREJune 30, 2009
96 GRAND CARAVAN STRUT MOUNT RUST COULDN'T PASS INSPECTION AND THEY SAID MY KIDS COULD HAVE DIED IF I HAD A ACCIDENT. THIS SHOULD BE A MAJOR RECALL. THE GOVERNMENT INVOLVES IN EVERY ASPECT OF OUR LIVES TO KEEP OUR CHILDREN SAFE UNTIL IT MAKES CORPORATION PAY MONEY TO FIX A KNOWN PROBLEM LET SEE WHAT YOU GUYS DO WITH THIS. SORRY IM UPSET JUST SEEMS EXTREMELY DANGEROUS AND AS I READ ON THE INTERNET TONS OF PEOPLE WITH THIS PROBLEM AND CHRYSLER KNOWS ABOUT IT CAUSED I CALLED THE TO AND SAID IF I HAD A ISSUE TO WRITE TO YOU GUYS BUT MOST LIKELY NOTHING WILL BE DONE. THAT IS A QUOTE FROM A CHRYSLER CUSTOMER SERVICE REP. *TR
SUSPENSIONFebruary 15, 2009
FRONT STRUT TOWERS RUSTED THROUGH. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE YET, BUT IF IT COMPLETELY RUSTS, I'M SURE AN ACCIDENT WILL HAPPEN BECAUSE NOTHING WILL BE SUPPORTING THE FRONT OF THE VEHICLE. *TR
ENGINE AND ENGINE COOLINGSeptember 3, 2008
WHEN EVER IT RAINS OR SNOWS AND A LIL BIT OF MOISTURE GETS UP IN THE ENGINE THE SERPENTINE BELT COMES OFF AND I LOSE EVERYTHING, POWER STEERING, FAN, YOU NAME IT ITS GONE, AND I HAVE ALMOST WRECKED 5 OUT OF 8 TIMES THIS HAS HAPPENED..2 TIMES I FOUND MYSELF HAVING GOING IN TO A FIELD TO STOP DUE TO STEERING WAS GONE, AND POSSIBLE BURN/ FIRE COULD HAVE RESULTED FROM ENGINE OVER HEATING AND LIQUIDS BOILING/ AND STEAM RISING. LEADING TO BE A VERY DANGEROUS PROBLEM TO ANYONE NEAR THE VEHICLE, I HAVE 3 CHILDREN AND THEY WERE WITH ME 3 OF THE 8 TIMES THE BELT CAME OFF. I SEARCHED ONLINE AND APPARENTLY IM NOT THE ONLY ONE HAVING THIS PROBLEM.. THERE IS ALOT MORE PEOPLE OUT THERE WITH THIS COMPLAINT. I DID HOWEVER REPLACE THE BELT ONCE AGAIN, ALONG WITH PULLEY/ TENSIONER ITS GETTING TO BE QUITE EXPENSIVE FOR ME AS A SINGLE MOM. *TR
VISIBILITY,ELECTRICAL SYSTEMAugust 17, 2008
THERE ARE MANY PROBLEMS WITH MY 1996 DODGE GRAND CARAVAN. 1. THE WINDSHIELD AND REAR WIPERS WILL GO ON AN OFF WHEN THEY WANT TOO. SOMETIMES WHEN YOU TURN THEM ON YOU CAN'T TURN THEM OFF. THE BACK ONE WILL COME ON SOMETIMES WHEN STARTING THE CAR. 2. THE HORN ALL OF A SUDDEN STOPPED WORKING. 3. WHEN MY VAN HIT AROUND 80,00 MILES THE AIR COND. STOPPED WORKING AND DOESN'T GET COLD. TOOK IT TO A PLACE TO CHECK AND THEY SAID IT WAS A KNOW PROBLEM WITH DODGE. AND THAT IT WOULD COST AROUND 1,500.00 TO REPAIR. *TR
STEERING,SUSPENSION,STRUCTUREAugust 13, 2008
STRUT TOWER, DRIVER'S SIDE IS EXTREMELY RUSTED - A HARD BUMP WILL CERTAINLY PUSH THE SUSPENSION SPRING ASSEMBLY THROUGH THE TOP CAUSING LOSS OF VEHICLE CONTROL. *TR
VISIBILITYJuly 14, 2008
TL*THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE REAR TAILGATE GLASS SPONTANEOUSLY SHATTERED. THE CONTACT HAS PICTURES OF THE FAILED COMPONENT. HE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED AND NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 125,000. UPDATED 07/29/08. *LJ UPDATED 07/29/08
ELECTRICAL SYSTEM,AIR BAGS,EQUIPMENTJuly 10, 2008
THE VAN WILL START THEN IMMEDIATELY TURN OFF. IT DOES THIS MORE WHEN IT IS HOT OUTSIDE. IF YOU LET THE VEHICLE SIT FOR ABOUT 4 HOURS IN THE SHADE IT WILL START AND GET YOU TO YOUR NEXT DESTINATION. IF THE WEATHER IS TOO HOT IT WON'T START UNTIL THE WEATHER CHANGES TO COOLER. I HAVE REPLACED THE STARTER, TWO COMPUTERS, GOT THE CIRCUIT BOARD COLD SOLDERED. REPLACED THE BATTERY AND CAN'T REMEMBER ALL THE REST. IT STILL HAS THIS PROBLEM. IT SEEMS TO BE VERY COMMON. THERE IS A WEB SITE TOPIX.COM THAT HAS A FORUM JUST FOR THIS PROBLEM. NO ONE HAS BEEN ABLE TO FIX IT COMPLETELY. SOME ONE SOME WHERE HAS GOT TO KNOW HOW TO FIX THIS PROBLEM. ALSO THE CLOCK SPRING IS UNDER RECALL. ONCE YOU GET THE RECALL DONE AFTER A FEW YEARS THE SPRING BREAKS AGAIN AND THEY DON'T FIX IT AGAIN. SO I NO LONGER HAVE A HORN OR AIRBAGS THAT WORK. *TR
SUSPENSION,STRUCTUREJune 30, 2008
1996 DODGE GRAND CARAVAN CORROSION PERFORATION CONDITION AT THE TOP OF THE STRUT TOWER. THE FRONT DRIVER SIDE STRUT TOWER RUSTED. I AM VERY CONCERNED THAT THE FRONT END WILL COLLAPSE WHILE DRIVING. DRIVER'S SIDE STRUT TOWER COMPLETELY RUSTED AWAY. MAKING VEHICLE UNSAFE TO BE ON THE ROAD. SOMEONE IS GOING TO GET HURT OR KILLED IF THEY DON'T RECALL THESE AND FIX THEM. APPARENTLY CHRYSLER WANTS TO BE NAMED AFTER SOMEONE ELSE ONCE SOMEONE GETS KILLED AND THEN THEY SUE CHRYSLER AND WIN FOR CHRYSLER BEING CARELESS AND CHEAP WHEN BUILDING A VEHICLE. I AM VERY UPSET BECAUSE IT IS GOING TO COST ME $1200 TO FIX MY DRIVER SIDE STRUT TOWER BECAUSE OF THE MASSIVE RUST MY KIDS RIDE IN THIS VEHICLE AND I DIDN'T BUILD IT I THINK THE PEOPLE WHO DID SHOULD RECALL IT AND FIX IT FOR US, MINIVANS ARE KID VEHICLES WE DON'T BUY THEM JUST TO RIDE AND LOOK COOL IN THEM THEY TRANSPORT PRECIOUS CARGO OUR KIDS I HAVE THREE AND IF SOMETHING WERE TO HAPPEN TO THEM BECAUSE OF A BAD COMPANY MAKING CHEAP STUFF SOMEONE WOULD HAVE TO ANSWER TO ME FOR IT. I BOUGHT THE MINIVAN THINKING DODGE WAS A RESPONSIBLE COMPANY AND GOOD COMPANY BUT I AM NOW HAVING SECOND THOUGHTS ABOUT IT WITH THIS HAPPENING. *TR
FUEL SYSTEM, GASOLINEMay 16, 2008
1996 DODGE GRAND CARAVAN WITH LEAKING FUEL TANK. CONSUMER STATES THAT SHE DID A SEARCH ON THE INTERNET FOR RECALLS AND FOUND SEVERAL FOR HER VEHICLE. SHE STATES THAT SHE NEVER RECEIVED ANY PAPERWORK FROM THE MANUFACTURER ABOUT THE RECALLS. *KB
ENGINE AND ENGINE COOLINGApril 12, 2008
THE SERPENTINE BELT CHRONICALLY HAS FALLEN OFF AND BEEN REPLACED ON THE CAR. IT HAS FALLEN OFF TWICE IN THE FIRST YEAR THAT WE PURCHASED THE CAR NEW. WHEN IT FALLS OFF, THERE IS NO POWER STEERING. FORTUNATELY UP TO THIS TIME MY WIFE WAS NOT DRIVING HIGHWAY SPEEDS. IT IS A FATALITY WAITING TO HAPPEN WITH THIS DESIGN. *TR
FUEL SYSTEM, GASOLINEApril 9, 2008
TL*THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. THE CONTACT HAD THE VEHICLE REPAIRED ACCORDING TO RECALL NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM) IN 2005. WHILE DRIVING APPROXIMATELY 35 MPH, HE SMELLED A MILD BURNING ODOR. MINUTES LATER, HE NOTICED SMOKE RISING FROM THE FRONT END OF THE VEHICLE. SECONDS LATER, THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE MAJORITY OF THE VEHICLE WAS DESTROYED AND IT WAS TOWED TO HIS RESIDENCE. AN INVESTIGATOR FROM THE FIRE DEPARTMENT CONCLUDED THAT THE FIRE BEGAN NEAR THE FUEL LINES. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CONTACT STILL HAS POSSESSION OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
Fire reported
NHTSA #10223788AIR BAGSMarch 17, 2008
TL*THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH DOWNHILL IN THE SNOW, THE BRAKES LOCKED AND THE VEHICLE BEGAN TO SLIDE. THE CONTACT RELEASED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. SHE REAPPLIED THE BRAKES, BUT THEY LOCKED AGAIN. THE CONTACT STRUCK A TREE HEAD ON AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE SUSTAINED MAJOR DAMAGE, BUT WAS STILL ABLE TO BE DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AND THE ERROR CODES REVEALED THAT THE VEHICLE WAS NOT IN A CRASH, WHICH IS POSSIBLY WHY THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CURRENT MILEAGE WAS 200,552 AND FAILURE MILEAGE WAS 200,500.
Crash reported
NHTSA #10221428ENGINE AND ENGINE COOLINGMarch 12, 2008
SERPENTINE BELT FALLS OFF DURING RAIN/SNOWY WEATHER ON 1996 DODGE GRANDE CARAVAN. *TR
ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENTDecember 20, 2007
MY SON DIED IN DEC 12,2002 IN A 1996 DODGE STEALTH TWO DAYS AFTER HE DIED I RECEIVED THE RECALL NOTICE. CAR LOST CONTROL ON FREEWAY AND WENT OFF ROAD AND ROLLED. HE JUST PUT A TRANSMISSION AND REPLACED CLUTCH, AND PUT IN NEW ENGINE THROUGH TRACY DODGE IN TRACY, CA. *TR
Crash reported1 injury(ies)1 death(s)
NHTSA #10212385LATCHES/LOCKS/LINKAGESNovember 14, 2007
SLIDING DOOR LOCK MECHANISM FAILURE, ONE LOCK BECAME COMPLETELY INOPERABLE RESTRICTING ALL INGRESS OR EGRESS FROM THAT DOOR. *TR
SERVICE BRAKES, HYDRAULICNovember 2, 2007
TL*THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. WHILE DRIVING 25 MPH, THE BRAKE PEDAL SLOWLY EXTENDED TO THE FLOOR WHEN DEPRESSED. THE VEHICLE WOULD STOP THREE SECONDS LONGER THAN USUAL. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY DIRTY REAR BRAKE SHOES. THE KNEE PADS, ROTORS, SHOES, DRUMS, AND MASTER CYLINDER WERE REPLACED. THE HYDRAULIC SYSTEM WAS CHECKED, BUT THE FAILURE CONTINUED. THE PURCHASE DATE WAS UNKNOWN. THE FAILURE MILEAGE WAS 149,000 AND CURRENT MILEAGE WAS 150,198.
EXTERIOR LIGHTINGSeptember 17, 2007
MILKY HEADLIGHT LENS COVERS. DISTANCE AND CLARITY GREATLY AFFECTED. *TR
FUEL SYSTEM, GASOLINEJanuary 3, 2007
TL* - THE CONTACT'S VEHICLE WAS TAKEN TO THE DEALER FOR RECALL 00V268000 REPAIRS. THE DEALER TOLD THE CONTACT THAT THE RECALL REPAIRS HAD ALREADY BEEN MADE ON THE VEHICLE PER RECALL REQUIREMENTS. THIS REPAIR WAS DONE ON DECEMBER 11, 2006. ON JANUARY 2, 2007 AFTER DRIVING APPROXIMATE 6 MILES THE DRIVER SMELLED GAS FUMES SO HE DROVE THE VEHICLE BACK HOME. THE CONTACT STATED THAT THE GAS FUMES KILLED 14 OF THE BIRDS THAT WERE HOUSED IN HIS GARAGE. THE CONTACT OPENED THE HOOD AND GAS WAS LEAKING. THE CONTACT STATED THAT HE HAD NOTICED THE VEHICLE WAS USING MORE GAS THAN IT HAD PREVIOUSLY. THE VEHICLE WAS STILL SLOWLY LEAKING GAS 24 HOURS AFTER HE ORIGINALLY NOTICED THE LEAK. THE CONTACT STATED THAT THE VEHICLE WAS NOT DRIVABLE AND HE HAS NOT YET CONTACTED THE DEALER. THE CONTACT STATED THE CHECK ENGINE LIGHT WAS ON. *AK UPDATED 2/6/2007 - *NM UPDATED 03/21/07
POWER TRAINJanuary 1, 2007
AUTOMATIC TRANSMISSION BROKE FOR THE THIRD TIME IN JUST 30,000 MILES, THIS TIME MY WIFE AND 4 KIDS WERE NEARLY KILLED ON A BUSY INTERSTATE BECAUSE WE WERE ALMOST HIT . THIS VEHICLE IS A 1996 DODGE GRAND CARAVAN. *NM
POWER TRAINAugust 6, 2006
WE HAVE HAD THE CAR APPROX 6 YEARS AND HAD TO PUT IN FIVE TRANSMISSIONS. THEY KEEP BURNING UP AND NOBODY CAN TELL US WHY. WE USE THE VEHICLE FOR VERY LITTLE TRANSPORTATION TO AND FROM SCHOOL MOSTLY APPROX 2 AND 1/2 MILES EACH WAY. THE VAN CONSTANTLY BUCKS WHEN SLOWING DOWN FROM HIGH SPEEDS TO LOW SPEEDS AND WILL OFTEN DIE DOING THE SAME THING. THE TRANSMISSION ALWAYS SEEMS TO BE MAKING A SOUND THAT INDICATES IT IS BEING STRESSED WHILE IN 2 TO 3 GEARS. *NM
SUSPENSIONJune 1, 2006
SHOCK TOWER ON DRIVERS SIDE OF VEHICLE IS RUSTING THROUGH. IF RUSTS THROUGH CAN BE VERY DANGEROUS,WOULD MAKE RIGHT FRONT OF VEHICLE FALL AND SEND SHOCK THROUGH HOOD POSSIBLY CAUSING A SEVERE ACCIDENTALLY DODGE DEALER IN MY TOWN THEY SAID THERE WAS TWO OTHER VEHICLES THAT CAME IN SAME YEAR MAKE AND MODEL BUT NO RECALL. CHRYSLER DEALER TOLD ME MY VEHICLE WAS TEN YEARS OLD AND I LIVE IN A SALT STATE SO THERE WAS NOTHING THEY COULD DO. IF IT WERE ONE VEHICLE OK BUT I LIVE IN A SMALL TOWN AND IF THERE WERE THREE THAT'S TO MANY. AND ALSO ITS NOT SOMETHING YOU NOTICE EASILY. *JB
VISIBILITYMarch 28, 2006
DT*: THE CONTACT STATED OVER THE PAST TEN YEARS THE WINDSHIELD WIPERS INTERMITTENTLY ACTIVATED. THE VEHICLE HAS BEEN TO THE DEALERSHIP WHERE REPAIRS HAVE BEEN ATTEMPTED 4-5 TIMES. THE REPAIRS MADE TO THE VEHICLE FOR THE WINDSHIELD WIPERS ARE UNKNOWN. THE PROBLEM STILL PERSISTS.
STRUCTUREMarch 23, 2006
THE CUP HOLDER IN SOME VEHICLES IS LOCATED DIRECTLY ADJACENT TO THE DASHBOARD. WHEN THE VEHICLE STOPS, BEVERAGE SPLASHES ONTO THE DASH, IN THIS CASE INTO A COMPUTER BOARD IN THE DASH THROUGH SLOTS IN THE DASH FOR THE HEATER CONTROLS. THE RESULT IS TOTAL FAILURE OF THE FRONT AND REAR WINDOW DEFROSTER, WINDSHIELD WASHER AND WIPERS, FRONT AND REAR HEATERS, AND AIR CONDITIONING. THE LACK OF ABILITY TO CLEAR THE FRONT AND REAR GLASS CONSTITUTES A SAFETY HAZARD. THIS PARTICULAR VEHICLE IS A 1996 DODGE GRAND CARAVAN SE [XXX]. POSSIBLY SEVERAL BRANDS OF VEHICLE HAVE THIS ENGINEERING DESIGN PROBLEM. THE RESPONSE THAT I GOT FROM CHRYSLER WHEN I ASKED ABOUT REPLACEMENT PARTS IS THAT THE WARRANTY IS FOR THREE YEARS, AND AFTER THAT "TOUGH." THEIR E-MAIL RESPONSE IS ATTACHED. AT A MINIMUM, REPLACEMENT PARTS SHOULD BE AVAILABLE FOR A REASONABLE TIME AFTER PRODUCTION STOPS, AND THIS VEHICLE IS STILL IN PRODUCTION. SINCE IT IS A DESIGN ERROR, I FEEL THAT THIS FIELD FAILURE SHOULD BE CORRECTED WITHOUT CHARGE. IF THAT IS NOT POSSIBLE, THEN I SHOULD BE ALLOWED TO PURCHASE AND INSTALL THIS $20 COMPUTER BOARD MYSELF. IT REQUIRES REMOVAL OF FOUR SCREWS. --->SNIP<--- YOUR VEHICLE WAS PROVIDED WITH A WARRANTY AGAINST DEFECTS FOR A PERIOD OF 3 YEARS OR 36,000 MILES. YOUR CONCERNS, PARTICULARLY IN VIEW OF THE EXPENSE AND INCONVENIENCE INVOLVED IN THIS ISSUE, ARE UNDERSTANDABLE. HOWEVER, YOUR REQUEST FOR CONSIDERATION IN THIS MATTER MUST BE DECLINED. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEMMarch 6, 2006
DT*: THE CONTACT STATED THE VEHICLE FAILED TO START AND ALSO STALLED WHILE DRIVING AT VARIOUS SPEEDS. THE FAILURES GRADUALLY BECAME WORSE AND OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP ON MULTIPLE OCCASIONS. THE MECHANIC REPLACED THE WIRING IN AN ATTEMPT TO REMEDY THE FAILURES. THE VEHICLE IS CURRENTLY AWAITING A FUSE BOX REPLACEMENT.
SUSPENSIONFebruary 28, 2006
DT*: THE CONTACT STATED THERE IS AN EXCESSIVE AMOUNT OF RUST ON BOTH STRUT MOUNTS. THE RUST WAS FIRST NOTICED FOUR YEARS AGO. THE CONTACT ORIGINALLY SUSPECTED THE RUST WAS SURFACE RUST HOWEVER, IT BECAME PROGRESSIVELY WORSE ON THE PASSENGER SIDE IN THE PAST YEAR. THE DEALERSHIP OFFERED A REMEDY HOWEVER, NO REPAIRS HAVE BEEN MADE. UPDATED 04/11/06. *JB
SERVICE BRAKES, HYDRAULICFebruary 10, 2006
REAR BRAKE HYDRAULIC PROPORTIONING VALVE RUSTED THROUGH, LEAKING AGAIN. REPLACED THE SAME ITEM ON 2-21-01 FOR THE SAME PROBLEM. RESULTING IN LITTLE TO NO BRAKING. *NM
EXTERIOR LIGHTINGDecember 22, 2005
THE HEADLIGHTS ARE A PLASTIC AND THEY HAVE CLOUDED OVER SO THAT VERY LITTLE LIGHT PENETRATES. SAFETY HAZARD AT NIGHT DUE TO REDUCED VISIBILITY. *JB
STRUCTUREDecember 20, 2005
ON 12/5/2002, MY HUSBAND & I WERE SITTING AT A RED LIGHT IN OUR 1996 DODGE GRAND CARAVAN WHEN WE WERE REAR-ENDED BY A FORD TAURUS. BEING LOWER TO THE GROUND THAN THE CARAVAN, THE TAURUS HIT THE DEALER INSTALLED TOW BAR CAUSING THE FRAME TO BUCKLE ABOVE BOTH AXLES & MINIMAL DAMAGE TO THE BODY OF THE VAN. THE CASE FOR RECOVERY OF MEDICAL BILLS & WAGES LOST IS NOW COMING UP & WE FOUND OUT THAT THEY ARE CLAIMING THAT WE WERE HIT BETWEEN 8-10 MPH. I TALKED WITH SOMEONE IN YOUR LEGAL DEPARTMENT & SHE TOLD ME TO SEE IF CHRYSLER COULD GIVE ME INFO ON THE STRENGTH OF THAT FRAME & IF NOT, TO FILE A COMPLAINT. WE HEARD BACK FROM CHRYSLER THIS MORNING & THEY SAID THAT THEY COULDN'T HELP US. *NM
Crash reported2 injury(ies)
NHTSA #10145721EXTERIOR LIGHTINGDecember 12, 2005
! STATE ANNUAL CAR INSPECTION 2. FAILED INSPECTION DUE TO HEADLIGHT ASSEMBLY PLASTIC COVER FADED AND WOULD NOT ALLOW SUFFICIENT LIGHT TO PASS INSPECTION. THIS I BELIEVE IS A MANUFACTURER DEFECT AS IT IS COMMON ON ALL DODGE GRAND CARAVAN (1996) AND NEON CARS. THIS DEFECT IS SOMETHING I BELIEVE SHOULD HAVE BEEN KNOWN TO THE MANUFACTURER. IT IS CERTAINLY A SAFETY DEFECT AFFECTING MANY CHRYSLER VEHICLES. 3. THE PART QUOTED FROM THE DEALER WAS #281.00 PLUS TAX AND INSTALLATION I WAS TOLD BY MY AUTO MECHANIC THAT THIS WAS A COMMON PROBLEM WITH MAY 1996 DODGE CARAVAN VEHICLES. I AM SURE THERE ARE MANY OTHER VEHICLES PRODUCED BY CHRYSLER THAT HAVE THE SAME PROBLEM. I BELIEVE THE MANUFACTURER SHOULD BE RESPONSIBLE FOR MAKING ALL REPAIRS. *JB
FUEL SYSTEM, GASOLINENovember 15, 2005
1996 DODGE GRAND CARAVAN FUEL FILLER NECK- RUSTED THROUGH AND LEAKING WHEN REFUELING.*JB
FUEL SYSTEM, GASOLINEOctober 24, 2005
DT: THE CONTACT STATED THAT GAS TANK HAD TO BE REPLACED. IT WAS FALLING APART AT THE TOP OF THE TANK. WHEN FILLING THE VEHICLE UP WITH GAS IT SPILLED EVERYWHERE. THE GAS WAS SEEPING OUT OF THE TOP. HE CALLED THE DEALER AND IT WAS NOT UNDER RECALL.*AK UPDATED 11/29/05. *JB
FUEL SYSTEM, GASOLINESeptember 26, 2005
1994 DODGE CARAVAN LE, V6, 3.8 L. LEAKING FUEL TANK. FUEL LEAKS WHEN VEHICLE??S TANK IS FILLED. FUEL RUN OFF FROM THE TOP SIDE OF FUEL TANK BETWEEN THE FLOOR AND TOP OF GAS TANK. VEHICLE FUEL DOES NOT LEAK AFTER 2-4 GALLONS OF FUEL IS BURNED. VEHICLE HAS NO ACCIDENT HISTORY. *NM
FUEL SYSTEM, GASOLINESeptember 16, 2005
DT: THE CONSUMER STATED VEHICLE WAS LEAKING FUEL FROM FUEL TANK, AND HAS ALREADY HAD THREE FUEL RELATED RECALLS. THERE WAS A DEFECTIVE ROLL OVER VALVE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THEY HAVE NOT STATED WHY THE PROBLEM WAS HAPPENING. ALSO CALLED THE MANUFACTURER. THE FUEL LEAKED WHEN THE TANK WAS RELATIVELY FULL. THE PROBLEM WAS NOTICED FOUR OR FIVE MONTHS AGO. ON JULY 21, 2005 THERE WAS FUEL UNDER THE VEHICLE. CONSUMER STATED IT WAS HIS WIFE'S VEHICLE.*AK *JB
FUEL SYSTEM, GASOLINESeptember 4, 2005
OCCASIONAL FUEL SMELL FROM CAR FOR MANY MONTHS. AFTER FILLING AND PARKING CAR WITH REAR END ON UP HILL INCLINE NOTICED GAS POURING OUT FROM UNDER CAR FROM TOP OF GAS TANK. TOOK TO DEALER THEY SAID ALL RECALLS WERE PERFORMED. THEY DROPPED TANK AND INFORMED ME THE PLASTIC TANK WAS SPLITTING AT THE SEAM ON TOP. NOT A DODGE PROBLEM . MY COST TO REPLACE $900.00. I THINK THIS IS A MANUFACTURER DEFECT SINCE I HAVE BEEN INFORMED BY SEVERAL OUTSIDE MECHANICS THAT THEY HAVE REPLACED QUITE A FEW OF THESE CHRYSLER FUEL TANKS. THE POTENTIAL FOR FIRE IS GREAT FOR SOME ONE PASSING BY AND FLIPPING A CIGARETTE. *JB
POWER TRAINAugust 18, 2005
BOUGHT A 1996 CARAVAN NEW, IN AUGUST 1999 THE TRANSMISSION WENT WITH ABOUT 36,000 MILES AND REBUILT PUT IN - LASTED TILL JAN 2005. TRANSMISSION WENT OUT JAN 2005 AND A REBUILT WAS PUT IN AND LASTED UNTIL JULY 2005 AND ANOTHER REBUILT WAS PUT IN. *NM
VISIBILITYJuly 4, 2005
MY 1996 DODGE GRAND CARAVAN WIPERS GOES ON AND OFF AS THEY PLEASE. I WAS TOLD IT COULD EITHER WIPER MOTOR OR COMPUTER BRAIN BOX OR BOTH THAT COST UPWARDS OF $500. I DIDN'T REPAIR DUE TO COST. I THINK THAT SHOULD BE COVERED UNDER A RECALL WHEN IT'S DISTRACTION ON THE WINDSHIELD AND A SAFETY PROBLEM. GM RECALLED THIER WIPER PROBLEMS ON THE CHEVY TRUCKS.
ENGINE AND ENGINE COOLINGMay 3, 2005
I HAVE A 1996 DODGE GRAND CARAVAN . IN SEPTEMBER OF 2004 THE SERPENTINE BELT CAME OFF IN THE RAIN CAUSEING LOSS OF STEERING AND OVERHEATING ALARM. I REPLACED THE TENSIONER AND BELT AND THOUGHT IT WAS FIXED .TO DATE I HAVE HAD TO PUT THE BELT BACK ON AT LEAST 7 TIMES AND REPLACED IT WITH A NEW ONE THREE TIMES .BUT THE PROBLEM IS STILL THERE WET ROADS OR RAIN AND THE BELT COMES OFF.LOOKING ON THE INTERNET I SEE THIS IS A WIDESPREAD PROBLEM .IVE WORKED ON CARS MOST OF MY LIFE AND HAVE NEVER HAD THIS KIND OF PROBLEM.HAVE YOUR EXPERTS LOOK AT THE TENSIONER AND IDLER PULLEY DESIGN THEY ARE SMOOTH WITHOUT SIDES TO KEEP THE BELT ON THEM.THIS SHOULD BE A MAJOR RECALL.
SUSPENSIONApril 25, 2005
THE FRONT DRIVER SIDE STRUT TOWER RUSTED. CONSUMER WAS CONCERNED THAT THE FRONT END WILL COLLAPSE WHILE DRIVING. *AK DRIVER'S SIDE STRUT TOWER COMPLETELY RUSTED AWAY. MAKING VEHICLE UNSAFE TO BE ON THE ROAD. *BF
ENGINE AND ENGINE COOLINGApril 11, 2005
RIDING DOWN I 85 MY ENGINE JUST STOPPED DUE TO A TIMING BELT BREAKAGE. *AK
ENGINE AND ENGINE COOLING,POWER TRAIN,AIR BAGSFebruary 18, 2005
- 96 DODGE GRAND CARAVAN W/3.8 V6 AND 41TE 4SPD TRANSMISION - 2 TRANSMISSION FAILURES - 1ST WENT TO ABOUT 125000, THEN KEPT HITTING THE "LIMP HOME MODE" - 2ND HAS "TORQUE CONVERTER LOCKUP" PROBLEM, SHOPS SAY REBUILD AGAIN, AFTER ONLY 38000 MILES. - FAN RELAY WENT OUT BEFORE RECALL WAS ISSUED, HAD TO REPLACE THE RADIATOR OUT OF POCKET. - HAD CLOCK SPRING REPLACED AFTER COMPONENT FAILURE RELATING TO IT (HORN, CRUISE ETC) - UNION CITY GA DEALER ATTEMPTED TO FIX THE FUEL RETURN LINE ISSUE, BOTCHED IT UP AND CAUSED MAJOR LEAK WHEN REFUELING. THEY RE-FIXED IT AFTER MUCH COMPLAINING. *AK
SUSPENSION,POWER TRAINFebruary 3, 2005
TOOK MY 1996 DODGE CARAVAN IN FOR TRANSMISSION REPAIR. SHOP WOULD NOT REPAIR AND SAID THE VEHICLE WAS INOPERABLE DUE TO RUSTING OUT OF STRUT MOUNT TOWER. HAVE NOT SEEN THIS ON ANY OTHER VEHICLE. *JB
FUEL SYSTEM, GASOLINEJanuary 29, 2005
BOTH SIDES OF FUEL RAIL LEAKING THAT COULD HAVE STARTED A FIRE UNDER THE HOOD OR A EXPLOSEN OF MY CAR.*AK
ELECTRICAL SYSTEM,EQUIPMENTJanuary 24, 2005
MOTHERBOARD HAS STOPPED WORKING AND HAS BEEN REPLACED TWICE. IT FAILED A THIRD TIME A WEEK AGO; LAST TIME THE MOTHERBOARD WAS REPLACED WAS OCT 2003. WHEN MOTHERBOARD FAILS, ALL DISPLAY ITEMS CEASE TO WORK - NO SPEED INDICATOR, NO FUEL GAUGE, NO TEMP GAUGE, NO MILEAGE. THIS IS A $700 REPAIR AND SHOULD NOT CONTINUE TO HAPPEN. HAVE NOT REPLACED PART A THIRD TIME, AM CONSIDERING REPLACING THE VEHICLE. *NM
VISIBILITYJanuary 19, 2005
THE WINDSHIELD WIPERS DO NOT OPERATE MAKING THE ABILITY TO SEE THE ROAD DURING INCLEMENT WEATHER DIFFICULT. THE MANUFACTURER WAS CONTACTED BY OWNER. *JB
FUEL SYSTEM, GASOLINEJanuary 10, 2005
1996 DODGE GRAND CARAVAN CAUGHT ON FIRE. ***NO ANSWER REQUIRED***. *MR FEUL RAIL LEAK CAUSED THE VEHICLE TO CATCH ON FIRE WHILE DRIVING. *NM
Fire reported
NHTSA #10128077POWER TRAINJanuary 5, 2005
AS I BROUGHT DOWN SPEED OF MY VEHICLE FROM 65 MPH TO STOP TODAY, JUST STOPPED DEAD AT THE STOP SIGN AND THE TRANSMISSION OF MY VEHICLE FAILED. WHEN I SEARCHED THE INTERNET, I FOUND A TONS OF PEOPLE HAVING THE SAME PROBLEM.*AK WITH SO MANY PEOPLE OUT THERE WITH THE SAME PROBLEM THERE HAS TO BE A RECALL OR A CLASS ACTION LAW SUIT .
POWER TRAINDecember 27, 2004
SERIOUS TRANSMISSION PROBLEMS, 4 MONTHS AFTER I BOUGHT THE MINI VAN IT HAD TO BE SERVICED, WHICH WAS COVERED UNDER THE 24 MONTHS/24000 MILE EXTENDED WARRANTY THAT I PURCHASED WITH THE VEHICLE FOR $1495. 2ND VISIT ON 9/24/01 TRANS SLIPPING IN 3RD GEAR. PER MECHANIC THE SNAP RING SNAPPED AND NEEDED TO BE REPLACED. AGAIN THE TRANSMISSION WENT ON 8/26/02. IT NEEDED A REBUILT & RECONDITIONED 6710 TRANSMISSION & REBUILT/RECONDITIONED TORQUE CONVERTER ALSO A FILTER TOTALING $1588.99. ON 2/26/03 RETURNED BACK TO THE SHOP FOR A BLEW REAR DIFFERENTIAL & PASSENGER SIDE AXLE TOTALING $609.50. I WAS TOLD THAT THIS WOULDN'T BE COVERED UNDER THE LIFETIME WARRANTY THAT I HAVE ON THE VAN BECAUSE THE VAN GOT STUCK IN THE SNOW AND I CAUSED IT TO BLOW, WHICH IS RIDICULES. NOW THE SHOP THAT I GOT THE WORK DONE AT IS OUT OF BUSINESS AND NOW AT A NEW LOCATION UNDER A NEW NAME WITH THE SAME PERSON THERE. I WAS TOLD THAT MY LIFETIME WARRANTY WOULDN'T BE COVERED AT THE NEW LOCATION AND THAT I WOULD HAVE TO PAY FOR ANY REPAIRS NEEDED ON THE TRANSMISSION. THE COMPANY THAT DID THE WORK WHERE I RECEIVED THE LIFETIME WARRANTY ON THE TRANSMISSION IS MOJE, INC. GOODEAL MOTORS & TRANSMISSIONS LOCATED AT 1730 MACDADE BLVD., FOLSOM, PA 19033; (610) 583-1101. THE NEW NAME IS MOTORS & TRANSMISSIONS. LOCATION IS AT 2500 WASHINGTON AVE., PHILA. PA 16146; (610) 583-1101. *AK
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROLDecember 21, 2004
WHILE DRIVING CRUISE CONTROL INCREASED THE SPEED OF THE VEHICLE. CONSUMER WAS UNABLE TO DISENGAGE THE SYSTEM. VEHICLE WENT IN ACCESS OF 85 MILES PER HOUR. VEHICLE WAS STOPPED BY APPLYING PRESSURE TO THE BRAKES. *AK THE CONSUMER STATED THAT EXTREME PRESSURE ON THE BRAKES WAS REQUIRED TO SLOW THE VEHICLE OVER A DISTANCE OF ONE MILE. A LARGE AMOUNT OF SMOKE EMITTING FROM THE FRONT BRAKES FOR SEVERAL MINUTES. *TC
TIRESDecember 16, 2004
CONSUMER PURCHASED BRIDGESTONE BT70Z TIRES, ABOUT A MONTH AGO THE TIRES WERE ALREADY CRACKED. SPECIFICALLY, DRIVER'S SIDE REAR TIRE. IT HAD A CRACK THAT WAS ABOUT 1 1/2 INCHES LONG LOCATED ON THE TIRES TREAD.*AK
TIRESDecember 6, 2004
AROUND APRIL 2004 CONSUMER COMPLAINED ABOUT TIRE PROBLEMS. HE TOOK VEHICLE TO DEALER FOR INSPECTION. THEY TOOK BOTH FRONT WHEELS OFF AND PUT THEM IN THE BACK. DEALER TOLD CONSUMER THAT THIS WOULD NOT BE A PROBLEM. HOWEVER, WHILE DRIVING AT 50 MPH REAR LEFT TIRE BLEW OFF. THERE WAS NO REPORT OF INJURY. CONSUMER TOOL VEHICLE TO DEALER TO GET TIRES SERVICED. DEALER INFORMED CONSUMER THAT THEY DID NO LONGER HAVE THIS VEHICLE'S SPECIFIC TIRES, THEY WERE DISCONTINUED. *AK
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINENovember 30, 2004
WHILE THE VEHICLE WAS PARKED, FLUID WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE FUEL PUMP NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK THE TIME BELT COVER WAS A PROBLEM. *SC
ENGINE AND ENGINE COOLING,AIR BAGSNovember 2, 2004
WHILE DRIVING 55 MPH THE CONSUMER HIT A DEER. WHEN GETTING OUT OF THE VEHICLE THE OWNER NOTICE A FIRE IN THE ENGINE COMPARTMENT. NO REPORT OF AIR BAG DEPLOYMENT. AS A RESULT THE VEHICLE BURNED TO THE GROUND. NO INJURIES REPORTED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash reportedFire reported
NHTSA #10099186VISIBILITYOctober 28, 2004
MY WINDSHIELD WIPERS ON MY 1996 DODGE CARAVAN QUIT WORKING. IT WILL NOT WORK ON ANY MODE. WHEN I PRESSED THE WIPER WASHER, IT SQUIRTED WATER AND THE WIPERS CYCLED ONCE. I TRIED IT AGAIN ONE TIME AND IT DID NOT WORK AT ALL. IT WORKED ONE TIME BUT IT CYCLED VERY FAST. ALSO, IT TURNS ON ANYTIME IT WANTS TO. IT IS SO UNRELIABLE THAT I DO NOT THINK THAT IT IS SAFE TO DRIVE CAUSE YOU DO NOT KNOW WHEN IT IS GOING TO RAIN.*AK
VISIBILITYOctober 26, 2004
WHEN THE HEAT WAS ON SMOKE CAME FROM UNDER THE DASHBOARD AND OUT OF THE VENTS UNTIL THE CONSUMER SHUT OFF THE HEAT. DEALERSHIP WAS NOTIFED, BUT DID NOT RESOLVE THE PROBLEM.*AK
SUSPENSIONOctober 5, 2004
WHILE DRIVING VEHICLE WOULD RIDE ROUGHLY. CONSUMER DROVE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT A BULGE WAS LOCATED IN THE HOUSING STRUTS AREA, AND NEEDED TO BE REPLACED. *AK
ELECTRICAL SYSTEMSeptember 29, 2004
WHILE DRIVING APPROXIMATELY 50 MPH ON MAJOR HIGHWAY MY 1996 DODGE GRAND CARAVAN SHUT DOWN, AND LOST ALL POWER. SAME THING OCCURRED 1 MONTH LATER. I WAS ALMOST INVOLVED IN A MAJOR ACCIDENT WITH 4 CHILDREN ABOARD. MECHANIC HAS CHANGED 2 RELAY SWITCHES. DO NOT KNOW IF AND WHEN IT WILL HAPPEN AGAIN.*AK
POWER TRAINSeptember 23, 2004
THE CONSUMER STATED THE TRANSMISSION MALFUNCTIONED. AS A RESULT THE VEHICLE HESITATED BEFORE SHIFTING GEARS. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
POWER TRAINSeptember 23, 2004
I BOUGHT A 1996 DODGE GRAND CARAVAN 3 YEARS AGO. THIS PAST JULY I HAD TO TAKE A LOAN OUT TO PAY $2000 FOR A TRANSMISSION. AFTER SPEAKING TO QUITE A FEW MECHANICS, I WAS TOLD THAT THE DODGES THAT HAVE THE 3.3 LITER ENGINES IN THEM HAVE TROUBLE WITH THE TRANSMISSIONS. THE MECHANICS STATED THAT HAVE HAD A LOT OF DODGES THAT THEY HAVE TO REPLACE THE TRANSMISSION IN AND THE DODGE IS AWARE OF THIS PROBLEM AND HAS DONE NOTHING ABOUT IT. I HAVE OWED 2 OTHER VEHICLES THAT ARE NOT DODGES AND HAVE NEVER HAD TO REPLACE A TRANSMISSION AT ALL AND THEY ARE OLDER THAN MY VAN. I HAD TO PURCHASE MY VAN, SO I COULD PUT MY HUSBAND'S WHEELCHAIR IN IT. IT IS EASIER TO GET IT IN AND OUT OF THE VAN. I AM ON A FIXED INCOME DUE TO MY HUSBAND BEING DISABLED AND WE HAVE SON IN SCHOOL. SO MONEY IS VERY TIGHT. I WAS LUCKY I QUALIFIED FOR THE LOAN TO GET A NEW TRANSMISSION, OR I WOULD BE UNABLE TO TRANSPORT MY HUSBAND BACK AND FORTH TO DOCTOR APPTS AND SHOPPING. I HAVE SPOKE WITH OTHER DODGE OWNERS WHO HAVE ALL TOLD ME THEY HAVE HAD TO REPLACE THE TRANSMISSION IN THEIR DODGE 3.3 LITER VEHICLES. BUT WHAT GETS ME IS THAT ALL THE TRANSMISSION EXPERTS THAT I SPOKE WITH SAID, THEY CHANGE AT LEAST 2 -3 TRANSMISSION A WEEK IN THESE DODGES. AND THAT DODGE IS FULLY AWARE OF THIS PROBLEM. IT SEEMS TO ME THAT DODGE DOESN'T MIND FIXING THE SMALL PROBLEMS, BUT OVER LOOK THAT FACT THAT THEY HAVE A DEFECT THAT CAUSING A TRANSMISSION TO GO OUT AND IT COSTING THE BUYER AT A MINIMUM OF $2000 TO REPLACE. THIS HAS TO BE STOPPED AND DODGE MADE TO BE HELD ACCOUNTABLE FOR OUR COST. THERE NEEDS TO BE A CLASS ACTION SUIT BROUGHT AGAINST THEM FOR THIS. ONE GUY I WORK WITH HAD HIS BRAND NEW DODGE TRUCK LEAVE HIM ON THE SIDE OF THE ROAD, WHEN THE TRANSMISSION WENT OUT AND HE HAD ONLY 57,800 MILES ON IT. DODGE KNOWS THEY PUT OUT A DEFECT TRANSMISSION, BUT THEY ARE MAKING THE CONSUMER PAY FOR IT. THIS IS WRONG AND THEY NEED TO BE HELD ACCOUNTABLE. *JB
EQUIPMENTAugust 30, 2004
I AM THE ORIGINAL OWNER OF A 1996 DODGE GRAND CARAVAN, VIN NUMBER [XXX]. A WEEK AGO FRIDAY I HAD A TIRE BLOWOUT THIS IS ONLY THE SECOND TIME SINCE I HAVE OWNED THE VEHICLE THAT I HAVE NEEDED TO CHANGE A FLAT TO MY SPARE TIRE AND ALSO USE THE SCISSOR JACK THAT THE FACTORY SUPPLIED WITH MY VEHICLE. I WAS USING YOUR FACTORY SUPPLIED JACK TO RAISE THE VEHICLE WHEN THE JACK APPARENTLY SLIPPED AND THE VEHICLE FELL TO THE GROUND. I PROCEEDED TO EXTRICATE THE JACK AND LOOKED IT OVER AND IT APPEARED TO BE IN EXCELLENT SHAPE WITH NO INDICATIONS OF ANY DAMAGE; I CONCLUDED THAT THE JACK SOMEHOW SLIPPED. I AGAIN INSERTED THE JACK UNDER THE VEHICLE AND PROCEEDED TO AGAIN JACK UP THE VEHICLE WHEN THE JACK COLLAPSED AGAIN. UPON GATHERING UP MY THINGS I NOTED THAT THE JACK DID NOT SLIP, BUT FAILED AND THAT CAUSED THE VEHICLE TO FALL TO THE GROUND. THE JACK FAILURE WAS IN THE UPPER INSIDE SUPPORT WHEN YOU LOOK AT IT AND INSERT THE SCISSOR JACK UNDER THE VEHICLE WHEN THE SCISSOR JACK LIFTS THE JACK UP. I SHOWED THE FAILED JACK TO A WELDER FRIEND OF MINE WHO KNOWS ABOUT METALS, AND HE STATED THAT THE PROBLEM WAS METAL FATIGUE AND THAT THAT PART OF THE JACK WAS NOT PROPERLY MANUFACTURED BECAUSE THE METAL WAS NOT CURED AND HARDENED PROPERLY TO ACQUIRE ITS NEEDED STRENGTH. FIRST I EXPECT A NEW REPLACEMENT JACK THAT WILL FIT INTO THE STORAGE COMPARTMENT MADE FOR IT SO THAT I WILL HAVE A FACTORY JACK WHENEVER I DECIDE TO GET A NEW VEHICLE AND THE PERSON WHO BUYS MY VEHICLE NEXT WILL HAVE A GOOD, SAFE, FACTORY JACK WHENEVER NEEDED. SECOND I EXPECT TO BE REIMBURSED THE $20.00 I GAVE THE TOW TRUCK DRIVER WHO HELPED ME OUT WHEN THE SCISSOR JACK FAILED AND BECAME BROKEN AND USELESS. THIRD, IT WOULD BE NICE BUT NOT REQUIRED AT THIS TIME, IF YOU WOULD CONSIDER SOME FAIR COMPENSATION FOR MY BEING LATE, TIRED, DIRTY, SMELLY AND ANGRY WHEN I WAS MEETING MY WIFE FOR DINNER. NEEDLESS TO SAY, I WAS NOT THE MOST PLEASANT PERSON TO HAVE DINNER WITH THAT NIGHT.*AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITYAugust 24, 2004
THERE ARE TWO MAJOR PROBLEMS WITH MY 1996 DODGE GRAND CARAVAN. FIRST THERE IS A SERIOUS VIBRATION IN THE FRONT WHEEL/TIRES. I HAVE REPLACED 8 TIRES (IN 30000 MILES!), BOTH FRONT AXLES, ALL THREE MOTOR MOUNTS, AND HAD THE TRANSMISSION OVERHAULED, AS WELL AS HAVING THREE ALIGNMENT CHECKS. THE VIBRATION IS STILL THERE. THE SECOND PROBLEM INVOLVES THE WINDSHIELD WIPERS. THE FRONT WIPERS WERE, FOR A TIME, COMING ON ANY TIME THEY FELT LIKE IT; THIS WAS REMEDIED BY REPLACING THE MULTI FUNCTION SWITCH ON 09/21/01. SINCE THEN, THE REAR WIPER WILL OCCASIONALLY COME ON FOR ONE SWIPE WHEN I FIRST START THE VEHICLE - ANNOYING, BUT NOT AN IMMEDIATE HAZARD. BUT TODAY, MY WINDSHIELD WIPERS QUIT WORKING AT ALL. THEY WILL ONLY WORK IF I PUT THE WIPERS ON INTERVAL - IN WHICH CASE THEY DO NOTHING FOR A TIME, THEN MAKE TWO TO FOUR SWIPES, THEN WAIT A WHILE, MAKE ONE OR TWO SWIPES, WAIT A WHILE, ETC. THEY WILL MAKE ONE HIGH SPEED SWIPE ACROSS THE WINDSHIELD IF I PRESS THE WASHER BUTTON IN. I SPENT $80 TODAY SO THE DODGE DEALER COULD TELL ME THIS WAS CAUSED BY A BODY CONTROL MODULE FAILURE. THIS REPAIR COSTS OVER $400...AND RESEARCHING A USED PART ONLINE, I LEARNED THAT BOTH THE WHEEL SHIMMY PROBLEM AND THE WINDSHIELD WIPER PROBLEMS ARE NOT UNIQUE TO MY CAR BUT ARE VERY COMMON ISSUES WITH THE DODGE CARAVAN/CHRYSLER TOWN & COUNTRY/PLYMOUTH VOYAGER FAMILY. LOSING YOUR WIPERS, HAVING THEM COME ON AT RANDOM WHEN THEY TAKE A NOTION TO, AND A NON-STOP SHIMMY IN THE FRONT ARE EACH, BY THEMSELVES, SERIOUS SAFETY ISSUES WARRANTING A RECALL. COLLECTIVELY, THEY SPELL OUT A LACK OF CONCERN THAT DAIMLER CHRYSLER HAS FOR THE SAFETY OF THOSE WHO DRIVE THEIR PRODUCTS. IT IS MY UNDERSTANDING FROM MY ONLINE RESEARCH THAT CHRYSLER WAS AWARE OF THE PROBLEM AS LONG AGO AS 1998 BUT DELIBERATELY IGNORED ITS OWN INFORMATION. IT IS APPARENT THAT THE ONLY WAY THESE SAFETY ISSUES ARE GOING TO BE ADDRESSED IS IF THE FEDERAL GOVERNMENT TAKES THEM TO TASK.*AK
EXTERIOR LIGHTINGAugust 16, 2004
WHILE DRIVING, THE FRONT HEADLIGHTS LENS FOGGED UP, WHICH MADE IT DIFFICULT FOR THE CONSUMER TO SEE DURING NIGHT HOURS. AK THE CONSUMER WAS AWARE THAT THIS WAS A BIG PROBLEM WITH DODGE PER DODGE DEALERS. THE ENTIRE HEAD LIGHT ASSEMBLY WOULD HAVE TO BE REPLACED IN ORDER TO RESOLVE THE PROBLEM. *SC *JB
POWER TRAINAugust 12, 2004
WHILE DRIVING 20 MPH, THE DRIVER WAS NOT ABLE TO SHIFT INTO THIRD GEAR. THE DRIVER TRIED TO SHIFT GEARS NUMEROUS TIMES BUT WAS NOT ABLE TO DO SO. THE VEHICLE WAS TAKEN TO A GARAGE FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THERE WAS NOTHING WRONG WITH THE VEHICLE. THE PROBLEM RECURRED AND THE DRIVER WAS NOT ABLE TO SHIFT GEARS AT ALL. *JB
POWER TRAINAugust 11, 2004
1996 DODGE GRAND CARAVAN SE. TRANSMISSION COMPLETELY FAILED. THIRD OWNER AT 155,000 MILES. HAPPENED TO FIRST OWNER AS WELL. LEAKED TRANSMISSION FLUID EVERYWHERE, REAR GATE WAS COVERED WITH FLUID. WENT THROUGH OVER 2 QUARTS OF FLUID A DAY FOR A 5 MILE DRIVE TO WORK. DIAGNOSED AS A LOOSE PIN WHICH WORE A HOLE IN THE TRANSMISSION CASE. COULD NOT HAVE BEEN PREVENTED. A HOLE THE SIZE OF A FIST WAS BLOWN THROUGH THE TOP OF THE CASE WHEN IT FINALLY FAILED. ALSO, THIS PART IS IN SUCH DEMAND DUE TO THE NUMBER OF FAILURES WITH THIS MODEL THAT A REBUILT TRANSMISSION WAS ALMOST $2000. CHRYSLER WAS CONTACTED AND REFUSED TO PROVIDE ANY ASSISTANCE WITH THE COST OF THIS REPAIR. WAS ON THE ROAD IN A SNOW STORM WHEN TRANSMISSION FAILED, WHICH COULD HAVE IN TURN CAUSED A SERIOUS ACCIDENT WHILE STUCK IN THE MIDDLE OF THE ROAD. *JB
SUSPENSIONAugust 10, 2004
I HAVE A 1996 DODGE GRAND CARAVAN SE THAT HAS 105,000 MILES ON IT AND THE STRUT TOWERS HAVE RUSTED THROUGH. I HAVE CHECKED THE INTERNET AND THIS IS A COMMON PROBLEM WITH THE GRAND CARAVANS. I WOULD LIKE TO KNOW IF CHRYSLER HAS TO STAND BEHIND THE REPAIR OF THESE AS THEY HAVE IGNORED THE FACT THAT THIS IS A COMMON PROBLEM.
POWER TRAINAugust 5, 2004
AT 130000 MILE A PIN WITHIN THE TRANSMISSION BROKE OFF/OR GOT LOOSE AND WORE THROUGH THE SIDE OF THE TRANSMISSION CAUSING THE TRANSMISSION FLUID TO LEAK. THERE IS NO WAY TO REPAIR THE TRANSMISSION, SO IT NEEDS TO BE REPLACED. *AK
SUSPENSIONAugust 2, 2004
WHILE DRIVING 35 MPH FRONT END FAILED. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED,BUT DID NOT RESOLVE THE PROBLEM. *AK
POWER TRAINAugust 2, 2004
WHILE DRIVING VEHICLE SUDDENLY STOPPED ACCELERATING. TRANSMISSION FAILED TO CHANGE GEARS AND WAS REPLACED, BUT THE FAILURE RECURRED WITHIN 62,0000 MILES. THEN, TRANSMISSION WAS REPLACED AGAIN, BUT THE FAILURE RECURRED.*AK
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS,STRUCTURE,LATCHES/LOCKS/LINKAGESJuly 29, 2004
SERPENTINE BELT OR TENSIONER CLIP HAS HAD TO BE REPAIRED 4 TIMES (TOWED EVERY TIME) ELECTRICAL PROBLEMS SINCE THE BEGINNING; TURN THE KEY AND THE WINDSHIELD WIPERS START GOING, TURN THE KEY OFF AND THE WIPERS "KEEP" GOING, TAKE THE KEY TOTALLY OUT OF THE IGNITION AND THE WIPERS GO AND THE "DINGING" ALARM THAT TELLS YOU THE LIGHTS ARE ON OR THE KEY IS IN, STARTS.(I SERIOUSLY THOUGHT THE CAR WAS POSSESSED) OR TURN THE KEY AND "NOTHING" COMES ON EXCEPT THE ENGINE. I'VE REPLACED THE BATTERY 5 TIMES AT LEAST - IT'S USUALLY BETTER W/ A NEW BATTERY FOR A LITTLE WHILE. HAVE HAD TO HAVE THE WINDOW MOTOR AND ASSEMBLY REPLACED ON DRIVERS SIDE TWICE AND 5 TIMES ON THE PASSENGER SIDE. MOST RECENT WAS 4/04, WHICH WAS REPLACED 7/04 AGAIN. THE SIDE SLIDING DOORS ON BOTH SIDE DO NOT LOCK, IF YOU PUSH THE BUTTON DOWN, YOU CAN'T GET IT BACK UP. THE REAR HATCH IS DAMAGED FROM CLOSING THE DOOR, LOOKS LIKE I WAS HIT IN THE REAR, BUT HAVE NOT BEEN. CHECK ENGINE LIGHT WAS ON FOR MONTHS IN FALL '03, NO MECHANIC COULD SAY WHY. WANTED TO GET THE A/C CHARGED BUT IT WOULDN'T HOLD A CHARGE. DEALER COULDN'T FIGURE IT OUT. TOOK IT TO ANOTHER MECHANIC WHO SAID THE A/C UNIT WAS TOTALLY MELTED. HAD IT REPLACED AND THEN THE COMPUTER RESET. REPLACED THE TRANSMISSION AT 100000, THE "PLANTATARY GEARS" WERE CRACKED. CHECK ENGINE LIGHT IS ON AGAIN IN 7/04, FAILED EMISIONS, REPLACED O2 SENSOR, LIGHT STILL ON, TACK STICKS AND CAR WON'T ACCELERATE AT TIMES - I CAN PUSH IT TO THE FLOOR AND IT WON'T GO?? FEELS LIKE IT'S CHOKING, NO POWER. HAVE A 3.8L, SHOULD HAVE POWER. THERE IS NO PANEL/DOOR FOR PASS. AIRBAG TO COME OUT. IF I EVER GOT IN AN ACCIDENT, WHAT WOULD IT DO...JUST BUST THROUGH MY DASH? OVER TIME, THE DASH ON THAT SIDE HAS GOTTEN SOFT AND MUSHY, WHAT'S THAT ABOUT? MY DAD BOUGHT THE SAME YEAR CARAVAN I DID, BUT HE DOESN'T HAVE THE GRAND CARAVAN LE AND HE DOESN'T HAVE THE 3.8L AND HE HASN'T HAD A SINGLE PROBLEM...I GUESS I GOT ALL OF THEM.*AK
SUSPENSIONJuly 19, 2004
THE STRUT TOWER ASSEMBLY WAS RUSTED ON VEHICLE. *MR THE CONSUMER BELIEVES THE QUALITY OF THE MATERIAL USED IS THE PROBLEM. *NM
VISIBILITYJune 23, 2004
WITHOUT ANY INDICATION WINDSHIELD WIPERS STOPPED FUNCTIONING REGARDLESS THE TIME OF USAGE. *AK
AIR BAGSJune 23, 2004
WHILE TRAVELING AT 20 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. MANUFACTURER WAS NOTIFIED. *AK
Crash reported
NHTSA #10079706AIR BAGSJune 23, 2004
DRIVER SIDE AIRBAG DID NOT DEPLOY. AFTER THE DODGE CARAVAN SUSTAINED A HEAD ON COLLISION. 96 DODGE G. CARAVAN. *AK
Crash reported1 injury(ies)
NHTSA #10078708SUSPENSIONJune 18, 2004
THE STRUT TOWER RUSTED . AS A RESULT THE STRUT PUSHED THROUGH THE HOOD, AND THE FRAME COLLAPSED. *AK
POWER TRAINJune 14, 2004
DEALER REPLACED AUTOMATIC TRANSMISSION AT 37,000 MILES. THEN, TRANSMISSION FAILED, AGAIN, AND NEEDED TO BE REPLACED. *AK
ELECTRICAL SYSTEMJune 6, 2004
I OWN A 1996 DODGE GRAND CARAVAN WITH SEVERAL ELECTICAL PROBLEMS. FIRST THE CHECK ENGINE LIGHT IS ON AND WILL NOT RESET. ALL OF THE FANS FOR THE HEATER AND A/C DOESN'T WORK. THE REAR WIPER IS CONTINUOUSLY WORKING. WE HAVE HAD THE VAN TO THE MECHANIC SEVERAL TIMES(TOO MANY TO COUNT) AND THEY CAN NOT FIND ANYTHING WRONG. THE COMPANY REALLY NEEDS TO RECALL THIS ISSUE.*AK
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMJune 3, 2004
I OWN A 1996 DODGE GRAND CARAVAN WITH THE MILEAGE AROUND 128,000 MILES. STARTING IN APRIL , WE SMELLED AND SAW SMOKE COMING FROM UNDER THE HOOD . WE TOOK IT TO AAMCO AND THEY CHECKED IT OUT AND COULD FIND NOTHING WRONG WITH THE CAR AT THAT TIME USING THE DIAGNOSTICS. A FEW WEEKS LATER, THE SERVICE ENGINE SOON LIGHT CAME ON AND STAYED ON STEADILY AND THEY COULD FIND NOTHING WRONG WITH THE VAN AT THAT TIME EITHER . THE *CODE* THEY FOUND SAID *OXYGEN SENSOR* BUT THEY RESET IT . FOUR DAYS LATER, WE WERE HEADING BACK TO CHARLESTON (100 MILES) AND HAD MADE IT AROUND 40 MILES ON INTERSTATE GOING AROUND 65-70 MILES AN HOUR WHEN, WITHOUT NOTICE, THE SERVICE ENGINE SOON LIGHT STARTED BLINKING AND THE CAR COMPLETELY LOST POWER . WE HAD TO PULL OVER ON THE SIDE OF THE EMERGENCY LANE AND WAIT UNTIL A TOW TRUCK COULD TOW US BACK TO LEXINGTON ... THE VAN WAS TAKEN AGAIN TO NASCO WHERE THEY THOUGHT THE PROBLEM COULD BE THE SPARK PLUGS AND WIRING SO THEY CHANGED ALL THAT OUT TO THE TUNE OF $400.00 PLUS THE $80.00 FOR TOWING... THEN....TWO DAYS LATER THE VAN WAS DRIVING AGAIN TO CHARLESTON ON INTERSTATE AND AT ALMOST THE EXACT SAME SPOT --IT CUT OFF AGAIN !! THE VAN HAD TO GET TOWED YET AGAIN TO ORANGEBURG ( CLOSER TO WHERE IT CUT OFF ) AND THE MECHANICS THERE COULD FIND ABSOLUTELY NOTHING WRONG WITH THE VAN !!! IN TOWN, THE VAN DOES FINE ...BUT WHEN YOU ARE ON INTERSTATE AND GOING A HIGH RATE OF SPEED FOR A PROLONGED PERIOD OF TIME ...AND IT CUTS OFF ---SOMETHING IS DEFINITELY WRONG WITH THE VAN !! IT IS VERY DANGEROUS TO BE DRIVING AT SUCH A HIGH RATE OF SPEED AND THEN LOSING POWER ..AND MUST BE ADDRESSED BEFORE A DEATH OCCURS !! LAST WEEKEND , MY HUSBAND TOOK THE VAN ON THE INTERSTATE AGAIN TO TRY IT OUT AND SURE ENOUGH AROUND 50 MILES OUT IT CUT OFF YET AGAIN WITH THE SERVICE ENGINE SOON LIGHT ON .I NOTICE THERE ARE SEVERAL OTHER INSTANCES OF THIS HAPPENING TO THE GRAND CARAVANS AND THINK IT SHOULD DEFINITELY BE INVESTIGATED AND A RECALL ISSUED. *JB
VISIBILITYMay 24, 2004
WINDSHIELD WIPERS FAILED TO FUNCTION. THEY EITHER QUIT WORKING, WORKED ONLY IN ONE SPEED OR ENGAGED BY THEMSELVES. DEALERSHIP REPLACED THE BODY CONTROL MODULE, WHICH PROVIDED A TEMPORARY SOLUTION, BUT PROBLEM RECURRED. *AK
POWER TRAINMay 14, 2004
WHILE DRIVING 55 MPH VEHICLE STOPPED BUT ENGINE WAS STILL RUNNING. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT PIN SLIPPED OUT AND BROKE THROUGH THE TRANSMISSION CASING. THIS CAUSED A LOSS OF TRANSMISSION FLUID, AND TRANSMISSION NEEDED TO BE REPLACED. *AK
POWER TRAINApril 6, 2004
TRANSMISSION FAILURE. NUMEROUS REPAIR SHOPS REPORT THAT PREMATURE TRANSMISSION FAILURE IS A NEAR-CERTAINTY ON THIS MAKE AND MODEL YEAR VEHICLE, DUE TO A DESIGN FLAW IN THE DIFFERENTIAL GEAR LUBRICATION SYSTEM. THE MANUFACTURER IS AWARE OF THE PROBLEM BUT DENIES RESPONSIBILITY. *LA
SUSPENSIONApril 3, 2004
FRONT STRUT TOWERS RUSTING THROUGH. TOLD BY SERVICE 'VEHICLE NOT SAFE TO DRIVE'. TOLD TO REPLACE VEHICLE. *NM
AIR BAGS,ELECTRICAL SYSTEMMarch 31, 2004
WHILE DRIVING SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. ALSO, HORN DIDN'T NOT WORK. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK
EXTERIOR LIGHTINGMarch 30, 2004
CONSUMER COMPLAINS ABOUT A HEADLIGHT PROBLEM. THE LENS IS NOT GIVING OFF ENOUGH LIGHT WHEN DRIVING AT NIGHT. IT APPEARS THAT THE LENS IS FILLED WITH CONDENSATION, AND LIMITS THE AMOUNT OF LIGHT BEING PROJECTED DURING NIGHT DRIVING.*AK
VISIBILITYMarch 25, 2004
WITHOUT ANY WARNING, THE WINDSHIELD WIPERS STOPPED FUNCTIONING. PLEASE PROVIDE DETAILS. *JB
ELECTRICAL SYSTEMMarch 18, 2004
WHEN DRIVING ON THE HIGHWAY AND GOING 65 TO 70 MPH, THE CAR LOSES RPM'S, BACKFIRES, JERKS, LOSES SPEED. I AM UNABLE TO GIVE IT GAS. I HAVE TO PULL OFF INTO THE EMERGENCY LANE AND IT SLOWS TO A STOP AND STALLS. I CANNOT START IT BACK, HOWEVER IF I SET FOR A FEW MINUTES, OPEN AND SLAM THE HOOD, IT WILL START BACK. MY SERVICE ENGINE LIGHT COMES ON AND THE CODE THAT WAS FOUND SAID THAT A MISFIRE WAS FOUND IN CYLINDER 6. IT HAS HAPPENED SINCE FIXING THAT PROBLEM, BUT THE SERVICE ENGINE LIGHT WENT OFF. I HAVE BEEN TOLD TO TRY TO FIX MANY DIFFERENT PROBLEMS BUT NO ONE, NOT EVEN THE CHRYSLER DEALERSHIP CAN TELL ME FOR SURE WHAT IS WRONG AND NEEDS TO BE FIXED. THIS IS AMAZING TO ME, BECAUSE I CAN FIND MANY PEOPLE WHO HAVE THE SAME PROBLEM, AND NOT ONLY WITH 1996 GRAND CARAVANS. THIS IS A VERY DANGEROUS PROBLEM BECAUSE OF THE SUDDEN STALLING AT SUCH HIGH RATES OF SPEED. IF SHOULD BE REQUIRED TO BE RECALLED AND FOUND WHAT THE PROBLEM IS. I WOULD LIKE TO KNOW FOR SURE WHAT TO DO TO FIX IT BECAUSE I CANNOT AFFORD TO PURCHASE ANOTHER ONE AND I LOVE THIS VAN (LESS THIS MAJOR PROBLEM). PLEASE HELP.*AK
POWER TRAINMarch 17, 2004
AT 72,691 MILES, THE AUTOMATIC TRANSMISSION WOULD NOT SHIFT. THE TRANSMISSION WAS REPLACED WITH A REBUILT TRANSMISSION. AT 120,000 MILES TRANSMISSION SLIPPED OUT OF GEAR, CAUSING THE VEHICLE TO SLOW DOWN AND NOT MOVE. *AK *JB
POWER TRAINMarch 11, 2004
WHILE DRIVING 55 MPH TRANSMISSION FAILED. VEHICLE WOULD NOT ACCELERATE. CONSUMER MANAGED PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
POWER TRAINMarch 9, 2004
THE DIFFERENTIAL PIN CAME LOOSE MAKING A HOLE THROUGH THE TRANSMISSION CASE. TRANSMISSION FLUID LEAKED INTO THE TORQUE CONVERTOR AREA AND THEN ONTO MY GARAGE FLOOR. THIS VEHICLE HAS ONLY 74,789 MILES. THE MECHANIC TOLD ME THAT THIS IS VERY COMMON WITH THESE TRANSMISSIONS. HE SAID IT OCCURS WHEN ONE WHEEL SPINS WHILE THE OTHER WHEEL IS STOPPED. IN OTHER WORDS, IF YOU LIVE IN A CLIMATE WITH SNOW OR ICE, THIS FAILURE CAN OCCUR AT ANY TIME TO YOUR VEHICLE. I HAVE CONTACTED THE MANUFACTURER AND THEY TELL ME THIS IS NOT A DEFECT AND THAT THEY DO NOT KNOW OF ANY PROBLEMS WITH THEIR DIFFERENTIAL PINS. I CONTACTED THE SERVICE MANAGER AT THE LOCAL DEALERSHIP, HE SAID THAT HE HAS CERTAINLY SEEN THIS PROBLEM BEFORE, BUT SINCE IT OCCURED OUTSIDE OF WARRANTY, I AM ON MY OWN. THE MINIVAN HAS BEEN REPAIRED, BUT SINCE THE REPLACEMENT DIFFERENTIAL IS THE SAME AS BEFORE, A SERIOUS DEFECT STILL EXISTS IN MY VEHICLE. I HAVE RETAINED THE WORN/BROKEN DIFFERENTIAL UNIT IN CASE DODGE ENGINEERS WANT TO INSPECT IT.
SERVICE BRAKES, HYDRAULICFebruary 27, 2004
WHILE DRIVING VEHICLE LOST BRAKE POWER, AND SOMEHOW THE DRIVER STOPPED THE VEHICLE WITHOUT INCIDENT. CONSUMER DETERMINED THAT A HOLE IN THE BRAKE DIFFERENTIAL PROPORTIONAL VALVE CAUSED THE BRAKE FLUID TO LEAK. VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT VALVE WAS WELDED IN THE WRONG SPOT, CAUSING THE VALVE TO WEAR OUT OVER A PERIOD OF TIME. BRAKE DIFFERENTIAL PROPORTIONAL VALVE WAS REPLACED . *AK
AIR BAGS,VEHICLE SPEED CONTROLFebruary 22, 2004
"AIR BAG" LIGHT IS ILLUMINATED (KNOWN PROBLEM), THE CRUISE CONTROL WILL ACTIVATE UPON PUSHING THE BUTTON, BUT THE CANCEL BUTTON WHEN PUSHED DOES NOT DEACTIVATE THE CRUISE CONTROL...THE DEACTIVATION OF THE CRUISE CONTROL REQUIRES THE BRAKE TO BE APPLIED. CONTROL OF THE VEHICLE ON WET ROADS, USING CRUISE CONTROL, AND HAVING TO DEACTIVATE THE CRUISE CONTROL VIA THE BRAKES....CAN BE A BIT OF A CHALLENGE...THANKS!! - STEVE DOWLING. *JB
FUEL SYSTEM, GASOLINEFebruary 20, 2004
FUEL RAIL LEAKED. RECALL 00V26800 REPAIRS WERE PERFORMED; HOWEVER PROBLEM STILL EXISTS. *AK
ELECTRICAL SYSTEMFebruary 19, 2004
SMOKE APPEARED FROM UNDER THE HOOD, THEN BURST INTO FLAMES. THIS OCCURRED WHILE THE VEHICLE WAS PARKED AND TURNED OFF. THE VEHICLE WAS TOTALED. *AK *SC
Fire reported
NHTSA #10053348ENGINE AND ENGINE COOLINGFebruary 12, 2004
WHEN DRIVING THROUGH WATER SERPENTINE BELT SLIPPED OFF FROM THE ENGINE, CAUSING VEHICLE TO LOSE POWER STEERING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
ELECTRICAL SYSTEMFebruary 11, 2004
HAD THE 1696 DODGE GRAND CARAVAN FOR ALMOST 3 YEARS , ELECTRICAL PROBLEMS I THINK. THE SPEEDOMETER, ODOMETER, GEAR SELECTOR, WATER COOLANT GAUGE, FUEL GAUGE STOPS WORKING WHILE DRIVING AND WHEN I SHUT CAR OFF THE GEAR SELECTOR AND ODOMETER STAYS ILLUMINATED EVEN WITH THE CAR OFF AND LIGHTS OFF , OR ON.. ALSO THE TACHOMETER FREEZES UP ON A CERTAIN RPM . DEPENDING WHAT THE RPM WAS WHEN EVERYTHING STOPED WORKING RIGHT.. WINDSHIELD WIPERS TURN ON AUTOMATICALLY BUT 99.9% OF THE TIME THEY WONT SHUT OFF EVEN IF I SELECT IT TO SHUT OFF , THEY KEEP GOING AND GOING EVEN ON DRY DAYS AND NO RAIN .TOOK IT TO MECHANIC AND THEY CANT FIND WHAT IS WRONG WITH IT AND THEY CHARGE ME 60 TO 90 DOLLARS JUST TO TEST IT AND THEY NEVER COME UP WITH A SOLUTION UNLESS THEY DISCONNECT THE BATTERY AND LET IT SIT FOR A FEW MINUTES SO THE COMPUTER OR SOMETHING RESETS, BUT THIS HAPPENS ABOUT EVERY 3 TO 6 MONTHS AND ALSO BEFORE THIS HAPPENS THE CAR RUNS ROUGH AT IDLE OR SITTING AT A RED LIGHT OR AT A STOP . THE DRIVER SEAT BUCKLE SOMETIMES DONT UNLATCH, I HAVE TO USE EXTRA FORCE TO UNLATCH THEM, SOMETIMES I DONT EVEN WEAR A SEAT BELT CAUSE I AM SCARED THAT IF SOMETHING HAPPENS AND I NEED TO GET OUT OF THE CAR QUICKLY THAT I WONT BE ABLE TO. THE MIDDLE BENCH SEAT SEEMS LOOSE , EVERYTHIME I COME TO A STOP OR I TAKE OFF A CLUCKING SOUND COMES FROM THE MIDDLE ROW SEATS, I CHECKED IT AND IT SEEMED LIKE ITS ALL LOCKED IN BUT I DONT TRUST IT.. I WOULD NEVER PURCHASE A CHRYSLER PRODUCT EVER AGAIN EVEN IF IT IS GIVEN TO ME FOR FREE OR EVEN GIVE IT TO MY WORST ENEMY.. THANK YOU .. JZ.*AK
ENGINE AND ENGINE COOLINGFebruary 10, 2004
CONSUMER COMPLAINED ABOUT GAS FUMES. WHILE DRIVING THE SMELL OF GAS FUMES WAS STRONG, AND WAS COMING THROUGH THE VENTS. *AK
ENGINE AND ENGINE COOLINGFebruary 5, 2004
WHILE STOPPED THE BELT TENSIONER SNAPPED AND CAUSED LOSS OF POWER STEERING. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. *NM
POWER TRAINJanuary 31, 2004
TRANSMISSION FAILURE 1996 DODGE GRAND CARAVAN. WILL NOT GO INTO GEAR, WILL NOT DRIVE OR GO IN REVERSE. LOUD CLUNKING NOISE AND CAR JERKED. COULD HAVE CAUSED ACCIDENT. *JB
EXTERIOR LIGHTINGJanuary 16, 2004
THE VEHICLE DIDN'T PASS THE STATE INSPECTION BECAUSE OF POOR LIGHTING. THE HEADLIGHTS NEEDED TO BE REPLACED. THE COST WAS $300 EACH PLUS LABOR. *AK THE OUTSIDE OF THE HEADLIGHT LENSES WERE COVERED WITH FROSTED LIKE COVERING OVER THE LENSES. THIS ALSO CUT THE VISIBILITY AT NIGHT TO AN UNSAFE LIGHTING. *SC *JB
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,UNKNOWN OR OTHERJanuary 15, 2004
A/C INTERNAL FAN SWITCH FAILS IN AT LEAST TWO POSITIONS AND HAVE HAD SMOKE ENTER INSIDE THE VAN WHILE DRIVING, FROM I THINK THE FAN. ONCE THE FAN IS TURNED OFF THE SMOKE GOES AWAY.
SUSPENSION,STRUCTURE,UNKNOWN OR OTHERJanuary 15, 2004
WE TOOK OUR 1996 GRAND CARAVAN IN FOR RECALLS THAT DODGE SENT US. THEY CALLED MY WIFE BACK AND TOLD HER IT WAS CONDEMNABLE AND UNSAFE TO DRIVE, BECAUSE THE STRUT TOWER WAS VERY BADLY RUSTED. BY THE TIME I HAD THE CHANCE TO CALL THEM, BECAUSE I WAS AT WORK, THE PERSON SHE TALKED TO HAD LEFT, HOWEVER I DID TALK TO ANOTHER PERSON ACQUAINTED WITH THE VEHICLE. HE SAID BECAUSE OF THE MILEAGE AND THAT I WASN'T THE ORIGINAL OWNER DODGE WOULDN'T DO ANYTHING FOR US. HE ALSO SAID IT WOULD COST $2000.00 PER SIDE TO FIX AND THE VAN WASN'T WORTH IT. I SAID THIS IS A SERIOUS THING AND IT SHOULD BE FIXED BY CHRYSLER BECAUSE THEY OBVIOUSLY USED INFERIOR MATERIALS ON THAT PART OF THE VAN. HE SAID THAT THEY WOULD NOT FIX IT, AND THE WEATHER WHERE WE LIVE HAD SOMETHING TO DO WITH IT. I SAID SO I AM JUST OUT OF A VEHICLE TO DRIVE?, AND HE SAID YOU CAN DRIVE IT BUT IT'S NOT SAFE. NOW THE OTHER MAN TOLD MY WIFE THAT IF SHE HIT A HOLE OR WENT OVER RR TRACKS IT COULD COME COMPLETELY THROUGH AND SHE WOULD LOSE TOTAL CONTROL OF THE VEHICLE. THE AUTO BODY MAN WE TOOK IT TO SAID THAT THE PART SHOULD HAVE BEEN GALVANIZED WHEN THEY MADE IT AND THIS WOULDN'T BE HAPPENING. ANOTHER THING I WOULD LIKE TO NOTE IS THAT OUR 1994 CARAVAN DID NOT HAVE THIS PROBLEM AND IT HAD OVER 270,000 MILES ON IT. ALSO THIS 1996 DOES NOT HAVE RUST ANYWHERE ELSE. SOMEONE IS GOING TO GET HURT OR KILLED IF THEY DON'T RECALL THESE AND FIX THEM. THEY RECALLED A CLOCK SPRING FOR THE AIRBAG, AND THEY DIDN'T ASK THE MILEAGE OF OUR VEHICLE, AND THEY PERFORMED ALL THE OTHER RECALLS ON IT THAT DAY SO THEY COULD GET THERE MONEY, BUT THEY WON?T DO ANYTHING ABOUT A SUSPENSION COMPONENT THAT IS LIFE THREATENING. I WOULD LIKE ALSO TO ADD THAT YOUR CAR DOESN'T NEED TO HAVE AN AIRBAG TO BE SAFE OR RUN, BUT IT DOES NEED A SUSPENSION. THIS IS NOT AN ONLY CASE, WE HAVE ANOTHER 1996 GRAND CARAVAN THAT LOOKS LIKE RUST IS BUBBLING UNDER THE PAINT AT THAT SAME SPOT, SO IT IS A VERY EASY THING TO NOT SEE.
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,EQUIPMENT,UNKNOWN OR OTHERJanuary 15, 2004
FOR 3 SUMMERS IN A ROW, WE HAVE HAD TO RECHARGE THE AIR CONDITION SYSTEM FOR IT TO ONLY WORK 3-4 WEEKS AT A TIME. OUR MECHANIC SAYS THAT IT ISN'T THAT THE AIR CONDITING UNIT HAS FAILED IT SEEMS TO BE LOOSING THE FREON SOME WHERE.THE LOCKS ON THE VAN TO THE TAIL GATE DOESN'T SEEM TO WORK CORRECTLY, 90% OF THE TIME YOU HAVE TO BEAT ON THE LOCK FROM THE OUT SIDE FOR IT TO UNLOCK. WE HAVE ALSO REPLACED THE BRAKE PAD APPROX 3 TIMES AND THEY STILL SQUEAK AND SEEM TO GRAB AT TIMES.
STEERING,VISIBILITY,EQUIPMENT,UNKNOWN OR OTHERJanuary 15, 2004
THE SERPENTINE BELT THAT RUNS THE CAR JUMPED OFF TRACK THE FIRST MONDAY IN OCTOBER WHEN IT WAS RAINING. I FIRST NOTICED MY POWER STEERING WENT OUT. THEN A FEW MINUTES LATER IT OVER HEATED. SO WHEN I GOT UNDER THE HOOD TO FIND OUT WHAT THE PROBLEM WAS, IT WAS THE BELT IT WAS NOT BROKEN JUST OFF TRACK. HAD IT FIXED. THE SAME THING HAPPENED AGAIN ON OCTOBER 25, 2003 SOME 3-4 WEEKS LATER. AGAIN IT WAS RAINING. THE PERSON WHO FIXED IT THE 2ND TIME STATES THAT EVERY TIME IT RAINS AND IF I GET WATER IN MY UNDERCARRAIGE IT IS GOING TO POP OFF. THIS IS VERY DISCOURAGING, I AM THE SINGLE MOTHER OF FOUR YOUNG GIRLS AND I SHOULD NOT BE AFRAID TO DRIVE MY VAN WHEN IT IS RAINING. CAN SOMEONE PLEASE MAKE SOME SENSE OUT OF THIS FOR ME.
VISIBILITYJanuary 15, 2004
OUR 1996 DODGE GRAND CARAVAN'S FRONT WINDSHIELD WIPERS ONE DAY WENT ON, AND STAYED ON WHENEVER THE ENGINE WAS ON {NO MATTER WHAT WE DID, NOTHING WOULD SHUT THE WIPERS OFF -- NO WAY -- NO HOW ! WE TRIED EVERYTHING ELECTRICAL TO GET THEM TO TURN OFF.} I HAD TO DRIVE THE VEHICLE FOR DAYS/WEEKS WHILE THE FRONT WINDSHIELD WIPERS WERE ON AND COULDN'T BE TURNED OFF, AND NEARLY GOT IN TWO ACCIDENTS BECAUSE I WAS SO DISTRACTED. THIS WENT ON FOR SEVERAL DAYS WHILE I WAITED FOR THE PROBLEM TO AUTOMATICALLY CEASE OF ITS OWN ACCORD, WHICH IT NEVER DID. THE PROBLEM GOT WORSE WITH TIME. THE FRONT WINDSHIELD WIPERS WENT ON OF THEIR OWN ACCORD INTERMITTENTLY IN THE BEGINNING, THEN AFTER DAYS/WEEKS, WE COULD NOT SHUT THEM OFF AT ALL. I WAS FORCED TO BRING THE MINIVAN TO A CHRYSLER AUTHORIZED DEALERSHIP WHERE THEY HAD TO REPLACE THE BCM (BODY CONTROLLER OR BODY CONTROL MODULE) AT A COST OF $574 AT OUR OWN EXPENSE. I HAVE ASKED CHRYSLER CORPORATE TWICE IF THEY WILL REIMBURSE US; BOTH TIMES THEY REFUSED. THIS IS A FACTORY DEFECT THAT WAS NOT IN ANY WAY CAUSED BY US. CHRYSLER IS RESPONSIBLE FOR TAKING CARE OF THIS DEFECT, AND DOING THE RIGHT THING BY REIMBURSING US THE $574. THIS IS A SAFETY ISSUE. A PERSON CAN NOT DRIVE WHILE THE FRONT WINDSHIELD WIPERS ARE PERMANENTLY ON WHILE IT IS NOT RAINING!
POWER TRAINJanuary 7, 2004
I HAVE A 1996 DODGE GRAND CARAVAN AND IT HAS HAD 4 TRANSMISSION FAILURES. CURRENTLY, THE 5TH TRANSMISSION IS IN THE VEHICLE. WE HAVE OWNED THE CARAVAN SINCE 1/97 WHEN IT WAS PURCHASED WITH ABOUT 50K MILES ON IT. IT WAS A LEASE TURN IN VEHICLE USED BY A SALESMAN NOT HAULING HEAVY LOADS BUT MAKING TOBBACCO SALES CALLS. I HAVE SPOKEN WITH OTHER SIMILAR VEHICLE OWNERS AND THERE HAS BEEN AN ISSUE WITH THE TRANSMISSION FAILING. I FEEL THAT DAIMLER CHRYSLER SHOULD RECALL THE TRANSMISSION FOR REPLACEMENT WITH A SATISFACTORY ONE.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMJanuary 4, 2004
I HAVE A 1996 DODGE GRAND CARAVAN AND MY AIRBAG LIGHT STAYS ON, HORN AND CRUISE CONTROL HAS GONE OUT. I HAVE 3 OTHER FRIENDS WITH THE SAME PROBLEM AND I FEEL THIS SHOULD BE A RECALL FIX IF SO MANY OTHER SAME YEAR VEHICLES HAVE THE SAME EXACT PROBLEM. I EVEN FOUND A WEBSITE WITH MANY OTHERS LISTED HAVING THE SAME PROBLEM. I HAVE RECENTLY RETURNED FROM KUWAIT IN THE MIDDLE EAST AND WHEN I BEGAN DRIVING MY VAN AGAIN THIS PROBLEM WAS IDENTIFIED. THIS IS DEFINITELY A SAFETY HAZARD. PLEASE LET ME KNOW IF I CAN TAKE TO A DEALER NEAR ME TO HAVE FIXED FREE OF CHARGE? *LA
POWER TRAINDecember 31, 2003
WHILE DRIVING, THE AUTOMATIC TRANSMISSION FAILED TO SHIFT GEARS. PLEASE PROVIDE FURTHER DETAILS. *JB
POWER TRAINDecember 10, 2003
IF THE VEHICLE WAS IN OVERDRIVE AND THE GAS PEDAL WAS DEPRESSED FROM THE IDLE POSITION, THE VEHICLE JERKED FORWARD/STALLED OUT. THIS WAS CAUSED BY AUTOMATIC TRANSMISSION FAILURE.*AK AT 60,000 MILE THE TRANSMISSION FAILED AND CHRYSLER WOULD NOT HONOR ANY WARRANTY.*CB *JB
TIRESNovember 18, 2003
I WAS TRAVELLING ON THE FREEWAY AT ABOUT 70 MPH WHEN THE TREAD BLEW OFF THE LEFT REAR TIRE. IT HAPPENED WITH THE RIGHT REAR TIRE ABOUT A MONTH AND A HALF AGO THE SAME WAY. THE TREAD WAS NOT WORN, THE TUBE WAS INTACT, BUT THE TREAD WAS COMPLETELY SEPARATED FROM THE TIRE. THE FIRST TIME IT BROKE MY BRAKE LIGHT AND DENTED MY REAR FENDER AND BUMPER. THIS TIME THE DAMAGE WAS MUCH WORSE. IT CAUSED THE FUEL TANK CONNECTION TO BECOME LOOSE, TORE THE FENDER ON EITHER SIDE OF THE TIRE AND RIPPED THE BUMPER OFF OF THE CAR.
VISIBILITYNovember 11, 2003
UR 1996 DODGE GRAND CARAVAN'S FRONT WINDSHIELD WIPERS ONE DAY WENT ON, AND STAYED ON WHENEVER THE ENGINE WAS ON {NO MATTER WHAT WE DID, NOTHING WOULD SHUT THE WIPERS OFF -- NO WAY -- NO HOW ! WE TRIED EVERYTHING ELECTRICAL TO GET THEM TO TURN OFF.}. I HAD TO DRIVE THE VEHICLE FOR DAYS/WEEKS WHILE THE FRONT WINDSHIELD WIPERS WERE ON AND COULDN'T BE TURNED OFF, AND NEARLY GOT IN TWO ACCIDENTS BECAUSE I WAS SO DISTRACTED. THIS WENT ON FOR SEVERAL DAYS WHILE I WAITED FOR THE PROBLEM TO AUTOMATICALLY CEASE OF ITS OWN ACCORD, WHICH IT NEVER DID. THE PROBLEM GOT WORSE WITH TIME. THE FRONT WINDSHIELD WIPERS WENT ON OF THEIR OWN ACCORD INTERMITTENTLY IN THE BEGINNING, THEN AFTER DAYS/WEEKS, WE COULD NOT SHUT THEM OFF AT ALL. I WAS FORCED TO BRING THE MINIVAN TO A CHRYSLER AUTHORIZED DEALERSHIP WHERE THEY HAD TO REPLACE THE BCM (BODY CONTROLLER OR BODY CONTROL MODULE) AT A COST OF $574 AT OUR OWN EXPENSE. I HAVE ASKED CHRYSLER CORPORATE TWICE IF THEY WILL REIMBURSE US; BOTH TIMES THEY REFUSED. THIS IS A FACTORY DEFECT THAT WAS NOT IN ANY WAY CAUSED BY US. CHRYSLER IS RESPONSIBLE FOR TAKING CARE OF THIS DEFECT, AND DOING THE RIGHT THING BY REIMBURSING US THE $574. THIS IS A SAFETY ISSUE. A PERSON CAN NOT DRIVE WHILE THE FRONT WINDSHIELD WIPERS ARE ON WHILE IT IS NOT RAINING!*AK
STEERINGNovember 6, 2003
WHILE DRIVING CONSUMER HEARD A NOISE COMING FROM THE RACK AND PINION. ALSO, THERE WAS VIBRATION IN THE STEERING WHEEL WHEN DRIVING OVER A MINOR BUMPS. *AK
SUSPENSIONNovember 3, 2003
WHILE GETTING HAVING THE VEHICLE SERVICED, THE CONSUMER NOTICED THAT THE BODY STRUT MOUNT TOWER HAD COMPLETELY RUSTED OUT ON THE DRIVER SIDE. THE CONSUMER WAS TOLD BY A CERTIFIED MECHANIC THAT AFTER A FEW MORE MILES THE ENTIRE FRONT SUSPENSION WOULD COLLAPSE. *AK *SCC *JB
AIR BAGSOctober 29, 2003
REQUEST FOR REIMBURSEMENT FOR RECALL CLOCKSPRING REPAIR ON DODGE GRAND CARAVAN. *MR THE VEHICLES EXPERIENCED CLOCK SPRING FAILURE PRIOR TO RECALL NOTIFICATION. THE CONSUMER REQUESTED REIMBURSEMENT AND RECEIVED IT BUT THE CONSUMER ALSO WANTS TO BE COMPENSATED FOR OTHER EXPENSES. *TS *NLM
VISIBILITYOctober 17, 2003
CONSUMER STATED THAT WHILE DRIVING ON THE HIGHWAY WINDOW ON DRIVER'S SIDE JUST FELL DOWN. FORTUNATELY, IT DID NOT BREAK, BUT IT DISTRACTED FROM DRIVING. DRIVER HAD TO HOLD WIDOW UP SO IT WOULD NOT FALL ON ANYONE IN VEHICLE. CONSUMER CALLED THE DEALER REGARDING THIS PROBLEM, AND WAS TOLD BY THAT HE COULD NOT REPAIR THE INDIVIDUAL WINDOW, BUT WOULD HAVE TO REPLACE THE WHOLE WINDOW ASSEMBLY, AND SUCH REPAIRS WOULD BE VERY EXPENSIVE. CONSUMER WAS UNABLE TO PAY FOR IT. *AK
FUEL SYSTEM, GASOLINEOctober 16, 2003
WHILE FUELING GASOLINE SPILLED OUT FROM THE BOTTOM PORTION OF THE FUEL TANK. AN INDEPENDENT MECHANIC DETERMINED THAT THE O-RING SNAPPED OFF, CAUSING THE GASOLINE TO LEAK. *AK
POWER TRAINOctober 14, 2003
1996 DODGE GRAND CARAVAN SE. TRANSMISSION COMPLETELY FAILED (PARKED AND RUNNING IN DRIVEWAY) WITH NO ADVANCE WARNING. 81,000 MILES, METICULOUSLY MAINTAINED. DIAGNOSED AS A LOOSE PIN WHICH WORE A HOLE IN THE TRANSMISSION CASE. A HOLE THE SIZE OF A FIST WAS BLOWN THROUGH THE TOP OF THE CASE WHEN IT FINALLY FAILED. ALSO, THIS PART IS IN SUCH DEMAND DUE TO THE NUMBER OF FAILURES WITH THIS MODEL THAT A REBUILT TRANSMISSION WAS ALMOST $2000. CHRYSLER'S CHAIRMAN'S OFFICE WAS CONTACTED (CASE #11518366) AND REFUSED TO PROVIDE ANY ASSISTANCE WITH THE COST OF THIS REPAIR. *LA
AIR BAGSOctober 14, 2003
1996 GRAND CARAVAN TAKEN IN FOR SERVICE DUE TO RECALL NOTICE . FUEL RAIL AND AIR BAGS. AIR BAG LIGHT WAS ON CONTINUOUSLY, TECHNICIAN REPLACED CLOCKSPRING BUT AIR BAG LIGHT CONTINUED TO BE ON. IT WAS THAT THE SAID AIR BAG MODULE WOULD HAVE TO BE REPLACED AND THIS WAS NOT COVERED UNDER RECALL. APPARENTLY, THIS IS NOT UNUSUAL WITH THIS MAKE AND MODEL. AIR BAG MODULE REPLACEMENT WAS ESTIMATED TO BE $400.00. THIS SHOULD ALSO BE COVERED BY RECALL, AS MANY OTHERS HAVE EXPERIENCED THIS SAME PROBLEM. *LA
SUSPENSIONOctober 12, 2003
THE SHOCK TOWERS, WHICH HELD THE SHOCKS TO THE VEHICLE'S BODY, RUSTED EXCESSIVELY. *KG *SCC *NLM
POWER TRAINOctober 1, 2003
WHILE DRIVING 65 MPH THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE STOPPED IN THE FAST LANE ON A MAJOR HIGHWAY. THE DEALER WAS NOTIFIED. *AK *NLM
AIR BAGSOctober 1, 2003
VEHICLE'S AIR BAG FAILED ON 1996 DODGE GRAND CARAVAN.*MR IN APRIL 2001 THE VEHICLES AIR BAG LIGHT ILLUMINATED AND REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE AIR BAG FAILED. THE DEALER REPLACED THE AIR BAG ALONG WITH THE CLOCKSPRING. THE CONSUMER PAID $842.92 FOR THE REPLACEMENT. IN JANUARY 2001 THE CONSUMER RECEIVED A RECALL NOTICE RELATED TO THE CLOCKSPRING ASSEMBLY. THE MANUFACTURER WAS CONTACTED AND REIMBURSED THE CONSUMER $152. WHICH THEY DEEMED WAS ENOUGH TO COVER THE CLOCKSPRING ASSEMBLY. THE CONSUMER CONTESTED THE AMOUNT OF THE REIMBURSEMENT BUT HAS NOT HEARD FROM THE MANUFACTURER REGARDING THE MATTER. *NLM
VISIBILITYSeptember 30, 2003
I OWN A 1996 DODGE GRAND CARAVAN. I PURCHASED THE VEHICLE NEW. I HAVE BEEN EXPERIENCING PROBLEMS WITH THE WIPERS (FRONT AND REAR) ON THIS VEHICLE SINCE I PURCHASED IT. THE WIPERS COME ON "MAGICALLY" WHILE DRIVING. THE REAR WIPER SOMETIMES COMES ON AND STAYS ON FOR PROLONGED PERIODS, ESPECIALLY IF THE REAR DEFROSTER IS ON. I HAVE HAD THE VEHICLE IN THREE TIMES TO FIX THIS PROBLEM, AND IT IS STILL NOT FIXED. THE DEALER NOW TELLS ME THAT THE MAIN COMPUTER OF THE VEHICLE NEEDS TO BE REPLACED....A $700 REPAIR!!! THIS IS ABSOLUTELY RIDICULOUS! I CAN NOT AFFORD $700 FOR THIS REPAIR, OR SHOULD I HAVE TO. I HAVE OWNED NUMEROUS CARS OVER THE YEARS AND HAVE NEVER HAD PROBLEMS WITH THE WIPERS LIKE THIS. THERE IS NO DOUBT THAT THERE IS A FLAW IN DODGE'S DESIGN. THESE VEHICLES SHOULD BE RECALLED IMMEDIATELY. THIS IS DEFINITELY A SAFETY CONCERN. I KNOW OF OTHERS WITH SIMILAR PROBLEMS AND SOMETIMES THEIR WIPERS JUST STOP WORKING WHILE DRIVING IN THE RAIN OR SNOW. I HOPE AND PRAY THAT THIS DOESN'T HAPPEN TO ME....ESPECIALLY WHILE DRIVING AT NIGHT IN A RAINSTORM! WHY HAVEN'T THESE VEHICLES BEEN RECALLED FOR THESE PROBLEMS? WILL IT TAKE A CERTAIN NUMBER OF FATALITIES BEFORE SOMETHING IS DONE? IF DODGE DOES NOT DO SOMETHING TO FIX MY PROBLEM FREE OF CHARGE, THIS WILL BE THE LAST CHYRSLER PRODUCT I WILL EVER OWN. PAUL BAZIL
VEHICLE SPEED CONTROLSeptember 9, 2003
CRUISE CONTROL WAS ACTIVATED WITHOUT DRIVER'S KNOWLEDGE WHICH CAUSED THE VEHICLE TO SUDDENLY ACCELERATE WHEN TRYING TO SLOW DOWN. IT WAS VERY HARD TO STOP THE VEHICLE, AND VEHICLE LURCHED FORWARD AFTER IT CAME TO A COMPLETE STOP. *AK
VISIBILITY,LATCHES/LOCKS/LINKAGESSeptember 8, 2003
BODY MODULE FOR 96 GRAND CARAVAN PART # 04686930 FAILED. *AK THIS MODULE CONTROLS BODY ELEMENTS: POWER WINDOWS, POWER LOCKS, A/C, INTERIOR FEATURES, INSTRUMENTS (ODOMETER SPECIFICALLY) AND WINDSHIELD WIPERS. WINDSHIELD WIPERS CEASE TO OPERATE UPON FAILURE OF THIS MODULE. THIS CAN OCCUR AT ANY TIME, AT ANY PLACE (PARKED OR DRIVING) UNDER ANY DRIVING CONDITIONS (SUNSHINE OR HURRICANE). I SEE THIS AS A CRITICAL DESIGN FLAW. FUNCTIONALITY OF A VITAL SAFETY COMPONENT, WINDSHIELD WIPERS,IS TIED TO A PART THAT CANNOT BE REPAIRED EASILY. ACCODING TO CHRYSLER CUSTOMER ASSISTANCE, THE PART IS NOT PRODUCED ANY MORE, IT IS NOT STOCKED. THE ORDER WILL NOT BE FILLED. THE PART IS NOT READILY REPAIRABLE. THE MODULE MUST BE PROGRAMMED WITH VEHICLE INFORMATION (FEATURES, ODOMETER READINGS) SO THE PART IS NOT STOCKED BY DEALERS OR DISTRIBUTORS. CUSTOMERS MUST WAIT FOR OLD PART TO COME IN AND BE RECONDITIONED. DAIMLERCHRYSLER CANNOT DELIVER PARTS TO BE PROGRAMMED AND RESTORE FUNCTIONALITY AND SAFETY TO VEHICLES.
VEHICLE SPEED CONTROLAugust 30, 2003
SPEEDOMETER, MILEAGE, AND TACHOMETER RARELY WORK. SOMETIMES THE NEEDLE ON THE SPEEDOMETER WILL FLUCUATE BACK AND FORTH,WILDLY, AND OTHER TIMES STICK ON A SPEED. AT TIMES THE TACHOMETER WILL WORK AND SO I CAN JUDGE MY SPEED. THE FUEL GAUGE WAS NOT WORKING, UNTIL THE FUEL FILTER AND PUMP WERE CHANGED IN FEBRUARY, BUT IF ALL THE OTHER GAUGES ARE NOT WORKING, THEN IT ALSO STOPS.*AK
SUSPENSIONAugust 15, 2003
THE CONSUMER STATED THE PASSENGER STRUT TOWER HOUSING RUSTED SEVERELY, THERE WAS NO OTHER RUST ON THE VEHICLE. *AK *JB
STEERINGAugust 15, 2003
CONSUMER STATED BACKING OUT OF THE DRIVEWAY, THERE WAS A CLUNKING NOISE, AND THE STEERING WHEEL BECAME VERY HARD TO STEER. *AK CONSUMER EXPERIENCED THE SAME PROBLEM WITH THEIR 1991 DODGE GRAND CARAVAN - TENSIONER PULLEY. *PH *JB
TIRESAugust 8, 2003
TIRE BLOWOUT AT 30MPH, BRAND NEW GOODYEAR AQUATRED 3, INSTALLED 2 DAYS EARLIER.
SUSPENSIONAugust 1, 2003
CONSUMER HEARD NOISE FOM RIGHT SIDE OF VEHICLE. TECHNICIAN INDICATED THAT STRUT TOWER NEEDED TO BE REPLACED.*AK
ENGINE AND ENGINE COOLINGJuly 24, 2003
ROCKER ARM PEDISTAL SHEARED OFF CYLINDER HEAD CAUSING INTERNAL ENGINE DAMAGE. MULTIPLE REPAIR CENTERS BELIEVE CAUSE IS DESIGN FLAW OF CYLINDER HEAD. *AK
POWER TRAINJuly 24, 2003
WHILED RIVING AT NORMAL SPEED FRONT LEFT AXLE BROKE. DEALER NOTIFIED. CONSUMER STATED VEHICLE WAS RUNNING WITHOUT WARRANTY.*AK
ENGINE AND ENGINE COOLINGJuly 23, 2003
WHILE DRIVING ENGINE FAILED. DEALER DIAGNOSED THAT ENGINE'S MAIN COMPUTER WOULD NOT FIRE THE #2 AND #5 SPARK PLUGS, RESULTING IN FAILURE. CONSUMER HAS HAD 2 OTHER MAIN ENGINE COMPUTER FAILURES SINCE VEHICLE OWNERSHIP.*AK
STEERING,ENGINE AND ENGINE COOLINGJuly 21, 2003
CAMSHAFT ON 1996 DODGE GRAND CARAVAN FAILED (BROKE INTO TWO PIECES) WHILE DRIVING DOWN THE OHIO TURNPIKE WITH FAMILY (TWO YOUNG CHILDREN) IN THE VAN - FAILURE OF ALL POWER ASSIST AND FOWARD MOTION (OTHER THAN COASTING) WAS IMMEDIATE. THE VEHICLE WAS IN THE MIDDLE LANE AT THE TIME AND IF THE ROAD HAD BEEN BUSIER THE POTENTIAL EXISITED FOR A MAJOR ACCIDENT AND POSSIBLE INJURY/DEATH. THE VEHICLE HAD APPROXIMATELY 98,100 MILES ON IT AT THE TIME (3.3L ENGINE). THIS FAILURE MAY BE RELATED TO CHRYSLER TSB 09-008-01 WHICH DISCUSSES CAMSHAFT FAILURE WITH CAMSHAFT BEARING WEAR. I WOULD LIKE TO SEE DAIMLER/CHRYSLER "STEP UP TO THE PLATE" ON THE POTENTIALLY DANGEROUS SITUATION AND CORRECT THE PROBLEM PRIOR TO THE FAILURE OCCURING. I WILL BE CONTACTING D/C TO PURSUE REIMBURSEMENT FOR THE NEW ENGINE AS AN EVENT LIKE THIS SHOULD NOT OCCUR.
AIR BAGSJuly 15, 2003
CHRYSLER'S IMPROPER ACTION ON AIR BAG RECALL #02V293000 . WHEN SYMPTOMS APPEARED 2 YEARS PRIOR TO THIS RECALL, THE DEALER REPLACED BOTH THE CLOCK SPRING AND AIR BAG, BASED ON CHRYSLER'S BEST SERVICE INFORMATION. AT THE TIME I COMPLAINED TO A REGIONAL SERVICE REPRESENTATIVE STATING THAT AIR BAGS RARELY GO BAD AND ONLY NEED TO BE REPLACED AFTER ACTIVATION. HE AGREED BY COMPENSATING HALF OF THE TOTAL REPAIR COST. LO AND BEHOLD THIS RECALL SHOWS UP IDENTIFYING THIS SAFETY ISSUE. I SUBMITTED THE PROPER PAPERWORK TO CHRYSLER TO PARTICIPATE IN THE RECALL AND THEY DENIED THE AIR BAG PORTION OF MY REPAIR STATING IT WAS NOT PART OF THE RECALL. I FEEL TOTAL CONSIDERATION SHOULD BE GIVEN TO THE ENTIRE REPAIR AS THIS WAS THEIR ORIGINAL SOLUTION TO THIS SAFETY ISSUE. I FELT MY HANDS WERE TIED AT THE TIME OF REPAIR BECAUSE I WANTED THE SAFETY OF HAVING THE AIR BAG FOR MY FAMILY AND WAS ACTUALLY AFRAID OF ACCIDENTAL DEPLOYMENT. YOU SHOULD DIRECT CHRYSLER TO PROVIDE FULL REMEDY QUALIFIED PARTICIPANTS IN THIS PROGRAM. DO NOT ALLOW THEM TO SHIRK THIS OBLIGATION.
POWER TRAINJuly 14, 2003
DEALER HAS REPLACED 3 TIMES AUTOMATIC TRANSMISSION. CONSUMER STATES HAS TO BE REPLACE AGAIN THE TRANSMISSION, AND VEHICLE IS NOT ANY LONGER UNDER WARRANTY. *AK
STRUCTUREJuly 11, 2003
THE BODY STRUCTURE WHICH HELD THE STRUT TO THE FRONT SUSPENSION WAS BADLY RUSTED. THE CONSUMER WAS TOLD IF HE DROVE OVER A RAILROAD TRACK, THE STRUT COULD GO COMPLETELY THROUGH THE BODY STRUCTURE IT'S CONNECTED TO AND HE COULD LOOSE CONTROL OF THE VEHICLE. PH *JB
SUSPENSIONJuly 10, 2003
THE CONSUMER STATED THE LEFT STRUT TOWER RUSTED THROUGH, WHICH INCREASED THE RISK OF A FRONT SUSPENSION DROP.*AK *TS *JB
FUEL SYSTEM, GASOLINEJuly 10, 2003
THE CONSUMER REQUESTED REIMBURSEMENT FOR FUEL TANK REPLACEMENT.*MR. THE CONSUMER NOTICED A LEAK UNDER THE VAN, AND SEEING THE LEAK BECOME WORSE AFTER FILLING UP THE VEHICLE, THE CONSUMER DISCOVERED THE VAN WAS LEAKING GASOLINE. THE FUEL TANK WAS REPLACED. *TS *JB
SUSPENSIONJuly 7, 2003
VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR AN ALIGNMENT. THE MECHANIC STATED THAT STRUTS AND SPRING TOWER ARE RUSTED, AND RECOMMENDED THAT CONSUMER TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO THE DEALER ON 7/7/2003.*AK
SUSPENSIONJuly 7, 2003
CAR TAKEN TO DEALERSHIP ON TWO OCCASIONS FOR FRONT END NOISE IN THE LAST 6 MONTHS. DEALERSHIP FAILED TO PROPERLY DIAGNOSE PROBLEM. UPSOLD OTHER SERVICE REPAIR WORK AS "NEEDED" BUT NOT RELATED TO FRONT END NOISE. VEHICLE TAKEN TO OUTSIDE SERVICE STATION FOR NOISE AND TOLD NEEDED STRUTS (PREVIOUSLY DONE EARLIER IN THE YEAR ALREADY) MECHANIC UNABLE TO PERFORM REPAIR DUE TO RUSTING OF BOTH FRONT STRUT TOWERS. VEHICLE BROUGHT BACK TO DEALER FOR FURTHER INQUIRY REGARDING RUST OF TOWERS. SERVICE MANAGER ACKNOWLEDGED PROBLEM WHEN I POINTED IT OUT. HE HAD NO EXPLANATION WHY HIS TECHNICIANS FAILED TO INDENTIFY ON PRIOR SERVICE VISITS. CHRYSLER CONTACTED AND WILLING TO OFFER GOODWILL OF 1/2 COST FOR BODY SHOP REPAIRS. NO LOANER CAR PROVIDED. WAITING FOR ADHESIVE NEEDED TO COMPLETE WORK, PARTS ORDERED 6/24/03, CAR LEFT WITH DEALERSHIP FOR 1 WEEK. NO REPAIR DONE, NO NOTIFICATION OF DELAY. CAR PICKED UP UNREPAIRED ON 7/1/03 AND FORCED TO NOW DRIVE AN UNSAFE VEHICLE UNTIL SUCH TIME THEY RECEIVE PARTS TO DO REPAIRS. UNABLE TO OBTAIN WHEREABOUTS OR SHIPPING INFO ON PARTS STILL NEEDED AS OF 7/7/03. *AK CONSUMER CALLED ON 7/21/2003 TO SAY THE VEHICLE HAS BEEN FIXED BY THE DEALER.
VISIBILITYJune 30, 2003
THERE IS A DEFECT WITH THE MULTI-FUNCTION SWITCH. THE WINDSHIELD WIPERS COME ON AND OFF WITHOUT TOUCHING THE SWITCH. *AK
AIR BAGSJune 23, 2003
CONSUMER WAS TRAVELING AT 50 TO 55 MPH, WHEN VEHICLE HIT A DEER. NONE OF THE AIRBAGS DEPLOYED, AND THE VEHICLE WAS TOTALLED. *AK
Crash reported
NHTSA #10024767ENGINE AND ENGINE COOLINGJune 17, 2003
VEHICLE WAS SHUT OFF WHEN WITHOUT WARNING, THEN VEHICLE CAUGHT ON FIRE.*AK
Fire reported
NHTSA #10024200VISIBILITYJune 10, 2003
WINDSHIELD WIPERS STOP WORKING WITHOUT ANY INDICATION. VEHICLE WAS SERVICED, TECHNICIAN REPLACED BODY CONTROL MODULE. *AK
POWER TRAINJune 9, 2003
WHILE TRAVELING WITHOUT ANY INDICATION VEHICLE LOST ALL POWER. VEHICLE WAS SERVICED, TECHNICIAN NOTICED TRANSMISSION NEEDED TO BE REPLACED. *AK
STRUCTUREJune 5, 2003
THE STRUT MOUNTS THOROUGHLY RUSTED AND SEPARATED FROM THE BODY WHICH THEN CAUSED A DRIVING HAZARD. SEVERAL MECHANICS HAVE STATED THAT THIS HAS BEEN A MOST COMMON OCCURRENCE AMONG THE CHRSYLER/DODGE MINI-VANS OF 1996. CHRYSLER WILL NOT EXTEND GOOD WILL OR ASSISTANCE EVEN THOUGH THE FAULT LIES WITH THEM IN ITS POOR DESIGN THAT WAS SOON AFTER REVAMPED. WHAT IS REALLY DISTRESSING IS THAT CHRYSLER RAISED THE COST OF THE STRUT MOUNTS RECENTLY, WHICH ARE DEALER PARTS ONLY, BY ABOUT 84% AS THEY REALIZE MORE AND MORE CONSUMERS NEED TO MAKE THIS EXPENSIVE REPAIR. *AK
SUSPENSIONJune 3, 2003
FRONT RIGHT SIDE STRUTS ARE RUSTING OUT. THIS RESULTS IN SUSPENSION AND STEERING LOSS. CAUSE UNKNOWN.*AK
AIR BAGSMay 30, 2003
THE VEHICLE AIR BAG CLOCK SPRING FAILED PRIOR TO RECALL NOTIFICATION (NOTIFICATION # B24). THE CONSUMER REQUESTED REIMBURSEMENT BUT HAS NOT RECEIVED AND CORRESPONDENCE FROM THE MANUFACTURER. *MR *SCC *NLM
POWER TRAINMay 29, 2003
1ST DATE OF TRANSMISSION REPLACEMENT WAS IN APRIL 1999. STUCK IN SECOND GEAR. STILL UNDER WARRANTLY, STILL HAD TO PAY DEDUCTIBLE. MILEAGE WAS 35,000. NOW 2ND TRANSMISSION REPLACEMENT AT 96,000 STRANDED ON THE FREEWAY WITH MY CHILDREN IN THE CAR. TRANSMISSION STUCK AND LEAKING FLUID. WAS NOT DRIVEABLE. FOR A WOPPING COST OF $2700.00
STRUCTUREMay 28, 2003
MY 1996 DODGE GRAND CARAVAN HAS A LEFT FRONT STRUT TOWER THAT IS CRACKED AROUND THE TOP WHERE THE SPRING SITS. THERE ISN'T A SPOT OF RUST OR STRUCTURAL DAMAGE ON THIS VEHICLE EXCEPT THAT STRUT TOWER. FROM MY DISCUSSION WITH A CHRYSLER BODY SHOP MANAGER, IT APPEARS THAT THEY HAD A PROBLEM WITH THESE STRUT TOWERS. I THINK THIS IS A SAFETY RISK BECAUSE IF ONE OF THESE LETS GO AT HIGHWAY SPEED, IT WILL IMMEDIATELY IMPACT STEERING AND DRIVEABILITY POTENTIALLY LEADING TO A CRASH. I KNOW MY WAY AROUND A CAR SO I WAS ABLE TO SPOT THIS PROBLEM AND RECOGNIZE THE POTENTIAL DANGER. I THINK WITH MOST DRIVERS THIS PROBLEM WILL GO UNRECOGNIZED AND THAT IS WHY I AM WRITING YOU TODAY. PLEASE GET THE WORD OUT. I CALLED CHRYSTER AND REGISTERED A COMPLAINT, BUT I DON'T EXPECT THEM TO INFORM ANYONE.
EQUIPMENTApril 30, 2003
WHILE TRAVELING, THE DASH BOARD INDICATION LIGHTS FLASHED THROUGHOUT TRAVEL. THE TECHNICIAN STATED THE PROBLEM WAS DUE TO THE AIR CONDITIONER CONTROL HEADS CONTAINED A SHORT. *JB
POWER TRAINApril 29, 2003
AFTER THE VEHICLE WAS SERVICED FOR A RECALL THE TECHNICIAN NOTICED TRANSMISSION PROBLEMS. THE CONSUMER ALSO NOTICED THAT THE VEHICLE MADE A POPPING NOISE AND WAS SLIPPING OUT OF GEAR. *NLM
ELECTRICAL SYSTEMApril 26, 2003
RE:DODGE GRAND CARAVAN SE, L996 CONTINUAL PROBLEMS WITH ELECTRICAL SYSTEM. SUDDEN LACK OF POWER WHEN DRIVING ON FREEWAY, NARROWLY AVOIDING SERIOUS ACCIDENTS. IN RESEARCHING ON VARIOUS WEB SITES, THIS SEEMS TO BE A RECURRING PROBLEM FOR OTHER OWNERS AS WELL. THE DEALER HAS KEPT THE CAR TWICE SO THEY COULD 'DUPLICATE THE PROBLEM', THEY REPLACE ONE SENSOR OR ANOTHER. LAST REPLACEMENT SEEMS TO HAVE WORKED BUT STILL DON'T TRUST THE CAR AND WON'T DRIVE ON FREEWAY OR FAR FROM HOME. NOW HAVE TROUBLE STARTING THE CAR, THE DEALER SAID IT'S PROBABLY THE CRANK SENSOR. THEY SAY SINCE I ONLY HAVE 33,000 MILES ON THE CAR, IT SHOULDN'T BE THE STARTER. ALSO, I HAVE HISTORY OF THE WIPERS TURNING ON AND OFF WHENEVER THEY FEEL LIKE IT. THEY ALSO ESTABLISH THEIR OWN RHYTHM WHEN WORKING. THE WIPER SENSOR HAS BEEN REPLACED 3 TIMES. THE COMPUTER NEVER SHOWS AN ERROR CODE SO OBVIOUSLY, IT ISN'T WORKING EITHER. THE SPEEDOMETER WILL FLOAT AND SOMETIMES WILL SHOW 0 MILES AN HOUR WHEN I'M MOVING. THEY REPLACED THE SPEEDOMETER SENSOR TWICE AND NOW IT SEEMS TO BE WORKING. I HAVE SEEN ALL OF THESE COMPLAINTS LISTED ON VARIOUS WEB SITES. THE DEALER ACTS LIKE I'M CRAZY AND THEY HAVE NEVER HEARD OF THESE PROBLEMS BEFORE. MY MAIN CONCERN IS THE SUDDEN LACK OF POWER, THE ENGINE JUST TURNS OFF, NO POWER STEERING EITHER WHEN THIS HAPPENS. I WONDER HOW MANY ACCIDENTS HAVE BEEN A RESULT OF THIS OBVIOUS DEFECT... AS SOON AS I CAN AFFORD IT, I WILL BE REPLACING THIS VAN WITH A NON-DODGE VEHICLE. *NLM
AIR BAGSApril 22, 2003
THE CLOCKSPRING FAILED ONE YEAR PRIOR TO RECALL# 02V293000. THE CONSUMER FILED FOR A REFUND WITH CHRYSLER WHICH HE HASN'T RECEIVED. *MR *SCC *NLM
VISIBILITYApril 21, 2003
THE COMPUTER MODULE FOR THE WINDSHIELD WIPERS FAILED. *JB
ENGINE AND ENGINE COOLINGApril 21, 2003
WHILE DRIVING THE VEHICLE STALLED WITHOUT WARNING WHICH MADE IT DIFFICULT FOR THE DRIVER TO CONTROL THE VEHICLE. THE DEALER HAS BEEN NOTIFIED. *NLM
POWER TRAINApril 18, 2003
WHILE DRIVING A LOUD NOISE CAME FROM THE FRONT OF THE VEHICLE. THE DRIVER PULLED OVER AND WAS UNABLE TO MOVE THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE TRANSMISSION HAD TO BE REPLACED. *NLM
ELECTRICAL SYSTEMApril 14, 2003
STEERING COLUMN ELECTRICAL PROBLEMS; TURNING THE STEERING WHEEL CAUSES VARIOUS ELECTRICAL INPUTS SUCH AS TURNING ON WINDSHIELD WIPERS, HONKING HORN, CAUSING THE ABS FAILURE LIGHT TO COME ON AND CAUSING ALL ELECTRICAL SYSTEMS TO SHORT OUT INCLUDING ALL GAUGES AND EVEN CAUSING THE ENGINE TO TURN OFF. *NLM
ENGINE AND ENGINE COOLING,VISIBILITYApril 9, 2003
THE WINDSHIELD WIPER MOTOR WAS INTERMITTENT. MR THE PROBLEM WITH THE WIPERS OCCURRED SHORTLY AFTER PURCHASE. THE CONSUMER HAD TAKEN THE VEHICLE IN FOR THE WIPERS ON SEVERAL OCCASIONS AND WAS TOLD THEY WORKED FINE. THE ENGINE LIGHT WAS INTERMITTENT AS WELL. SCC *JB
EXTERIOR LIGHTINGMarch 30, 2003
HEADLIGHTS HAVE STEADILY BECOME FOGGED/ DISCOLORED. BELIEVE THIS IS CAUSED BY SOME KIND OF OXIDATION OF THE MATERIAL FROM BEING EXPOSED TO THE SUN AND OTHER ELEMENTS. REPLACED ONE HEADLIGHT WITH USED PARTIALLY CLEAR UNIT 2 YEARS AGO. IT TO NOW IS FOGGED TO THE POINT I CAN DRIVE WITH MY HIGH BEAMS ON AND NO ONE KNOWS IT. MY CARAVAN HEADLIGHTS ON BRIGHT ARE CONSIDERABLY LESS BRIGHT THAN MY 10 YR OLD CIVIC ON NORMAL SETTING. LUCKILY I HAVE NOT HAD AN ACCIDENT FROM THIS INADEQUACY BUT ONLY BECAUSE I DRIVE AROUND WITH MY HIGH BEAMS ON TO HELP PROJECT SOME LIGHT ON THE ROAD DUE TO THESE DEFECTIVE LENSES.
POWER TRAIN,VISIBILITYMarch 27, 2003
NAR 03-27-2003 MR THE CONSUMER EXPERIENCED PROBLEMS DRIVER SIDE WINDOWS, AND THE TRANSMISSION DIED OUT. *CB
ENGINE AND ENGINE COOLINGMarch 22, 2003
THERE IS A PROBLEM WITH THE SERPENTINE BELT, WHEN IT RAINS THE BELT COMES OFF THE PULLEY SYSTEM. THIS HAS OCCURRED SEVERAL TIMES, AND IS BECOMING COSTLY, SO NOW I AM CONSIDERING THE HONDA ODYSSEY!. *JB
POWER TRAINMarch 21, 2003
TRANSMISSION LOCKED-UP ON 1996 DODGE GRAND CARAVAN. WHEN WE CONTACTED SOMEONE ABOUT OBTAINING A TRANSMISSION, WE WERE INFORMED THAT THE MANUFACTURER HAD ALREADY SENT LETTERS TO DODGE DEALERSHIPS TO EXPECT TO BE CONTACTED ABOUT TRANSMISSION PROBLEMS ON THE 1996 & 1997 GRAND CARAVANS; THE DEALERSHIPS WERE TOLD THAT THE TRANSMISSIONS IN THESE VEHICLES WERE DEFECTIVE, BUT THAT THEY(MANUFACTURER) WOULD NOT HAVE THEM REPAIRED. MY HUSBAND WAS TRAVELING ON I-40 BUSINESS OUTSIDE OF WINSTON SALEM, NC, WHEN THIS HAPPENED. HE HAD WITH HIM OUR 8 YEAR OLD DAUGHTER AND MY STEP-DAUGHTER, THEY WERE STRANDED ON THE SIDE OF THE ROAD FOR OVER 4 HOURS, AND AT NIGHT. WE HAD PREVIOUSLY HAD A "PIN" OF SOME SORT IN THE TRANSMISSION REPAIRED AND THE VAN SEEMED TO BE FINE AFTER THAT; WE HAD NO OTHER INDICATION THAT THERE WAS A PROBLEM--THE VAN'S TRANSMISSION WENT OUT WITHOUT ANY INDICATION THAT THERE WAS A PROBLEM. THIS HAPPENED ON A VERY BUSY PART OF THE INTERSTATE; IT JUST SHUT DOWN AND COULD HAVE BEEN A VERY DANGEROUS SITUATION IF THEY HAD BEEN TRAVELING IN THE LEFT LANE OF TRAFFIC. DUE TO BEING IN THE RIGHT LANE, THEY WERE FORTUNATE ENOUGH TO GET IT OFF THE ROAD WITHOUT BEING HIT BY OTHER TRAFFIC. WE ALSO HAD TO HAVE THE VAN TOWED OVER 60 MILES TO GET IT HOME. I WOULD APPRECIATE ANY INFO. OR ASSISTANCE YOU CAN OFFER. PLEASE CONTACT ME IF OTHER INFO OR QUESTIONS ARE NEEDED. THANK YOU. *NLM
SEAT BELTSMarch 19, 2003
THE VEHICLE WAS EQUIPPED WITH AN INTEGRATED CHILD SEAT,IN WHICH THE STRAPS WERE LOOSE, AND DID NOT RETRACT WHEN THE VEHICLE STOPPED ABRUPTLY. *JB SCC
AIR BAGSMarch 17, 2003
RE NHTSA CAMPAIGN NUMBER 02V293000. CONSUMER STATES HORN AND CRUISE CONTROL WAS INOPERTAIVE, AND THE AIRBAG LIGHT WAS ON. DEALER REPLACED CLOCKSPRING PER RECALL 02V293000. CONSUMER STATED CHRYSLER HAS MADE IT DIFFICULT TO RECEIVE REIMBURSEMENT FOR RECALL REPAIRS WHICH WERE PAID AT OWNERS EXPENSE. *TT *NLM
POWER TRAINMarch 13, 2003
THE TRANSMISSION FAILED, WHICH CAUSED THE VEHICLE TO STALL, CONSUMER STATED THE VEHICLE WAS ON ITS THIRD TRANSMISSION.*JB
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEMMarch 9, 2003
DODGE '96 MINIVAN STALLING PROBLEM WHILE IN OPERATION. START UP TIME 5-10 MINUTES LATER (VERY DANGEROUS). TRANSMISSION SLIPPED OUT OF GEAR; PROBLEM ESCALATED TO FULL REPLACEMENT. NOT SATISFIED WITH REPLACEMENT -"BUMPS" ON SECOND AND THIRD GEARS UP AND DOWN. THESE HAVE BEEN COSTLY REPAIRS. SERVICE ENGINE SOON LIGHT WOULD NOT GO OUT NO MATTER WHAT REPAIRS WERE PERFORMED - FULL FUEL AND ELECTRICAL SYSTEMS. RPS RACED TO 15K. REPLACED CAM SENSOR, HARNESS, HOSES ETC. *NLM
AIR BAGSMarch 4, 2003
THE VEHICLE WAS INVOLVED IN A COLLISION YET THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. *NLM THE PASSENGER SIDE AIR BAG OPENED BUT WAS DEFLATED. CONSUMER RECEIVED LETTER REGARDING FAULTY AIR BAGS AFTER ACCIDENT. *TT
Crash reportedFire reported2 injury(ies)
NHTSA #10009828SERVICE BRAKES, HYDRAULICFebruary 20, 2003
WHEN THE BRAKE WAS APPLIED, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE.*JB
FUEL SYSTEM, GASOLINEFebruary 20, 2003
AFTER THE RECALL WAS PERFORMED REGARDING THE FUEL RAIL SEAL, THE VEHICLE STARTED TO MISFIRE, THE DEALER REFUSED TO LOOK AT THE VEHICLE WITHOUT CHARGING CONSUMER. *JB
VISIBILITYFebruary 20, 2003
THE WINDSHIELD WIPERS WORKED INTERMITTENTLY. FAULTY CIRCUIT ON BODY CONTROL MODULE.*JB *TS
ENGINE AND ENGINE COOLINGFebruary 19, 2003
THE VEHICLE STALLED, WHICH CAUSED CONSUMER TO PULL OVER ABRUPTLY.*JB
POWER TRAINFebruary 14, 2003
THE VEHICLE DOWN SHIFTED WITHOUT WARNING.*JB
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEFebruary 12, 2003
THE METER READ LESS THAN HALF A TANK OF GAS, THE VAN RAN OUT OF GAS, THEN THE ENGINE STALLED. THE CONSUMER STARTED THE VEHICLE AND BEGAN TO DRIVE WHEN SOON AFTER THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER WAS TOLD THE PROBLEM WAS A MISFIRED CYLINDER, THE FUEL FUEL PUMP WAS BURIED INSIDE THE GAS TANK, AND WHEN THE FUEL LEVEL DROPPED BELOW THE FUEL PUMP, THE PUMP HEATED UP AND SUCKED IN AIR INSTEAD OF THE GASOLINE. *SCC *JB
UNKNOWN OR OTHERFebruary 12, 2003
CAR SUDDENLY BEGINS TO IDLE VERY IRRATICALLY & ROUGHLY WHEN AT A STOP LIGHT OR STOP SIGN EVEN WHEN FULLY WARMED UP. THE IDLE AIR CONTROL WAS REPLACED ON 1-30-02, BUT CAR STARTED STALLING AGAIN ON 2-11-03.
FUEL SYSTEM, GASOLINEFebruary 10, 2003
THE FUEL TANK CRACKED AND LEAKED FUEL. *JB THE CONSUMER WAS TOLD THAT THE PROBLEM WAS DUE TO THE FUEL TANK ASSEMBLY WHICH HAD ADDITIONAL BRACKETS. THE CONSUMER FELT THAT THIS WAS A DESIGN FLAW. SCC
EXTERIOR LIGHTINGFebruary 4, 2003
I RECENTLY REPORTED THE FOLLOWING DEFECT TO DODGE: "THE HEAD LIGHT ASSEMBLIES ON MY 1996 GRAND CARAVAN HAVE BECOME FOGGED OVER. I'VE NOTICED REDUCED NIGHT VISIBILITY AS A RESULT. I'VE NOTICED THE SAME DEGRADATION IN HEAD LIGHT ASSEMBLIES ON OTHER CARAVANS IN OUR NEIGHBORHOOD. I TOOK THE VEHICLE TO OUR LOCAL DEALER WHO ACKNOWLEDGE THE PROBLEM BUT SAID DODGE HADN'T ISSUED ANY RECALL AS OF YET. THIS LOSS OF CLARITY IN THE HEADLIGHT ASSEMBLY MATERIAL WILL LEAD TO NIGHT TIME ACCIDENTS IF NOT CORRECTED. IS DODGE AWARE OF THIS DEFECT AND IF SO ARE THERE PLANS TO CORRECT THIS MANUFACTURING SHORTCOMING IN THE SAME MANNER YOU CORRECTED THE RECENT CLOCKSPRING DEFECT?". DODGE REPLIED: "THANK YOU FOR YOUR RECENT E-MAIL TO DAIMLERCHRYSLER MOTORS CORPORATION REGARDING THE HEADLIGHTS ON YOUR 1996 GRAND CARAVAN." THERE ARE NO INCOMPLETE RECALLS OR PENDING RECALLS INVOLVING YOUR VEHICLE FOR THE PROBLEM YOU HAVE DESCRIBED. YOUR CONCERNS, PARTICULARLY IN VIEW OF THE EXPENSE AND INCONVENIENCE INVOLVED IN THIS ISSUE, ARE UNDERSTANDABLE. HOWEVER, YOUR REQUEST FOR CONSIDERATION IN THIS MATTER MUST BE DECLINED, BECAUSE THE VEHICLE IN QUESTION HAS EXCEEDED THE TIME OR MILEAGE LIMITATIONS OF THE MANUFACTURER'S WARRANTY AT THE TIME THE EXPENSE WAS INCURRED. ALTHOUGH A MORE FAVORABLE REPLY COULD NOT BE PROVIDED, SHARING YOUR CONCERNS WITH US IS APPRECIATED. SINCERELY, NICOLE KALISH SENIOR STAFF REPRESENTATIVE DAIMLERCHRYSLER CUSTOMER ASSISTANCE CENTER I FEEL THE RESPONSE IS IN ADEQUATE AND DOES NOT ADDRESS THE ISSUE. THERE ARE SEVERAL INDENTICAL COMPLAINTS FOR THE CARAVAN LISTED ON THE NHTSA WEB SITE. I AM CERTAIN AN EXTENSIVE SEARCH OF ALL CHRYSLER MINIVAN PRODUCTS WOULD FIND NUMEROUS IDENTICAL COMPLAINTS. THIS MATERAIL DEFECT NEEDS TO BE INVESTIGATED AND CORRECTED. IT WILL, IF IT HASN'T ALREADY, KILL OR INJURY INNOCENT PEOPLE DUE TO REDUCED NIGHT LIGHTING CAPABILITY.
ENGINE AND ENGINE COOLINGFebruary 1, 2003
SUPPORT FOR ROCKER ARM BROKE OFF AT 82,890 MILES. FROM REVIEW OF THE NHTSA RECORDS, THIS HAS OCCURRED FOR NUMEROUS CUSTOMERS, BUT IT HAS NOT BEEN RECALLED. AS THIS IS PART OF THE HEAD CASTING, I WOULD EXPECT IT TO LAST THE LIFE OF THE VEHICLE. TS
AIR BAGSJanuary 22, 2003
CONSUMER STATES THAT THE AIR BAG LIGHT STAYS ON FOR NO REASON EVERY TIME THE VEHICLE IS ON. TS
LATCHES/LOCKS/LINKAGESJanuary 22, 2003
CONSUMER STATES THAT DRIVER'S SIDE MANUAL SLIDING DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. CONSUMER'S ADVISE HAS HAD PROBLEMS WITH DOOR THAT HAVE PROGRESSED TO IT NOT WORKING AT ALL. VERY CONCERNED ABOUT SAFETY OF CHILDREN IS DOOR NEEDED TO BE OPENED IN AN EMERGENCY SITUATION.
AIR BAGSJanuary 21, 2003
CONSUMER IS HAVING PROBLEMS WITH THE CLOCK SPRING. TS
FUEL SYSTEM, GASOLINEJanuary 17, 2003
CONSUMER SMELLED FUEL WHILE DRIVING, VEHICLE WAS TOWED TO REPAIR SHOP. MECHANIC DETERMINED A FLEXIBLE FUEL LINE IS POROUS FROM FRAME TO FUEL RAIL, SPRAYING FUEL OVER ENGINE. TS
AIR BAGSJanuary 15, 2003
THE AIRBAG LIGHT BEGAN COMING ON AND STAYING ON. ALSO THE CRUISE CONTROL STOPPED WORKING AFTER WORKING INTERMITTENTLY FOR A MONTH. THE CLOCK SPRING WAS REPLACED. THIS WAS RECALLED ON MANY 1996 BUT NOT OUR SERIES. *PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770848
ELECTRICAL SYSTEMJanuary 14, 2003
CONSUMER STATED VEHICLE'S HORN IS NOT WORKING DUE TO ELECTRICAL PROBLEMS. DEALER WON'T REPAIR. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
STRUCTUREJanuary 13, 2003
WHEN CONSUMER WAS FILLING UP THE GASOLINE TANK, THE DRIVER SIDE DOOR WOULD NOT OPEN. PLEASE FURNISH ADDITIONAL INFORMATION.*JB
FUEL SYSTEM, GASOLINEJanuary 10, 2003
WHILE TRAVELING ON HIGHWAY THERE WAS A FUEL SMELL COMING FROM INSIDE OF THE VENTS, AND FUEL WAS LEAKING FROM UNDERNEATH THE VEHICLE. BUILT IN CHECK ON TOP OF FUEL TANK WAS CRACKED AND LEAKING. .*JB. *AK
CHILD SEATJanuary 3, 2003
INTERNAL MECHANICAL FAILURE OF INTEGRATED CHILD SAFETY SEAT, RIGHT HAND SIDE. THE CABLE ASSEMBLY IN THE SEAT MODULE HAS FAILED. THIS CABLE ASSEMBLY LOCKS THE RETRACTABLE SHOULDER BELTS. THE CABLE HOOKS DIRECTLY TO THE LATCH PLATE AND WHEN THE BELT BUCKLE IS CONNECTED TO THE LATCH PLATE THE PLATE'S FORWARD MOVEMENT PULLS THE CABLE CAUSING THE SHOULDER BELT'S RETRACTOR TO LOCK. THIS CABLE CONNECTION HAS SEPARATED FROM THE LATCH PLATE (CABLE END IS ALSO FRAYED WITH THREE STRANDS LEFT ON IT'S END), RENDERING THE SHOULDER BELTS, RETRACTOR ASSEMBLY UNLOCKABLE. THIS IS A VERY UNSAFE CONDITION FOR ANY CHILDS LIFE IF VEHICLE IS IN AN ACCIDENT AND SHOULDER BELTS DO NOT RESTRAIN THE CHILD IN THE SEAT LIKE IS SUPOSSED TO. LEFT HAND ICSS ALSO HAS A PROBLEM WITH THE SEAT CUSHION PIVOT FRAME WHICH IS TWISTED AT LEFT ATTACHED POINT. DEALER SAYS THERE IS NO WARRANTY COVERAGE. THAT THE SEAT MODULES NEED TO BE REPLACED AND COSTS ON AN ESTIMATE OF $1,300+. I, REFUSE TO PAY ANY AMOUNT WHEN MY GUT FEELING IS THAT CHRYSLER HAS PUT OUT THESE ICSS WHICH ARE HAVING THE SAME PROBLEM I'M HAVING NOW FOR A FEW YEARS NOW. CHRYSLER ON 01/02/03 TOLD ME THAT IF I PAY THE FIRST $800+ THAT THEY WOULD PAY THE REMAINING DIFFERENCE. NOW, TO ME THIS IS LIKE SAYING YES, WE KNOW WE HAVE PROBLEMS WITH THESE ICSS SO WE ARE WILLING TO HELP. WELL, AFTER READING SO MANY LIKE COMPLAINTS ABOUT THESE ICSS, I FEEL THAT CHRYSLER SHOULD REALIZE THAT EVERY TIME A CHILD IS PLACED IN THEIR "CHRYSLER" ICSS THAT THE CHILD'S LIFE IS IN THEIR HANDS. THEY NEED TO OWN-UP TO FLAWS OF ENGINEERING AND FIX THESE SEATS SO THAT WE THE CUSTOMER CAN TRUST IN THEIR PRODUCT.. ANY INFORMATION YOU COULD PROVIDE, I WOULD APPRECIATE IT. RESPECTFULLY, SEVERINO L. RODRIGUEZ
SUSPENSION,VISIBILITYDecember 31, 2002
FRONT STRUTS ARE RUSTING THROUGH, RESULTING IN WINDSHIELD CRACKING. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS...*AK
ELECTRICAL SYSTEMDecember 31, 2002
CONSUMER STATES WHILE DRIVING THE VEHICLE THE VEHICLE CAUGHT ON FIRE. DEALER NOTIFIED. TS
Fire reported
NHTSA #10001760AIR BAGSDecember 28, 2002
AIR BAG LIGHT WAS ON CONSTANTLY INDICATING CLOCK SPRING FAILURE ACCORDING TO DEALER. WANTS TO BE PAID FOR FIXING THIS DEFECTIVE PART. SCC **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770792***
FUEL SYSTEM, OTHERDecember 15, 2002
ON DECEMBER 05/2002 MY 1996 DODGE GRAND CARAVAN CAUGHT ON FIRE. THE CAR WAS JUST WARMING UP PRIOR TO BEING USED TO TAKE MY KIDS TO SCHOOL. THE FIRE WAS EXTINGUISHED BY THE DEKALB COUNTY, GEORGIA FIRE DEPARTMENT. I LEARNED AFTER THE FIRE THAT CHRYSLER HAD A RECALL RELATED TO A FUEL RAIL/SYSTEM DEFECT. I HAVE ALL MAJOR MECHANIC WORK DONE AT THE AUTHORIZED CHRYSLER DEALERSHIP AND WAS NEVER TOLD OF THIS RECALL.
Fire reported
NHTSA #10000064SEAT BELTSDecember 5, 2002
THE CONSUMER FEELS THAT ALL OF THE VEHICLES SEAT BELT LATCHES ARE UNSAFE AND IMPROPERLY ASSEMBLED BY THE MANUFACTURER. THE CONSUMER FEELS THAT THE SEATBELT UNLATCHES TO EASILY. THE DEALER HAS BEEN NOTIFIED. *TS *NLM
SEAT BELTSNovember 27, 2002
WHILE DRIVING THRU MY NEIGHBORHOOD I HAD TO SLAM ON MY BRAKES TO AVOID A CAR BACKING OUT OF ITS DRIVEWAY WITHOUT THEM LOOKING. MY 2 YEAR OLD ALONG WITH HER CAR SEAT CAME FORWARD AND SHE HIT HER HEAD ON THE BACK OF THE DRIVERS SEAT. I HAD JUST CHECKED THAT HER CAR SEAT WAS TIGHT EARLIER. I BELIEVE THIS WAS A DEFECT FROM THE GEN 3 SEAT BELT. I FEEL EITHER HER OWN CAR SEAT OR THAT OF HER BROTHER NEXT TO HER RUBBED ON THE RELEASE BUTTON. WHO KNOWS HOW LONG I MAY HAVE DRIVEN WITHOUT HER CARSEAT BEING BELTED IN IF THIS INCIDENT HADN'T HAPPENED. SOMETHING MUCH WORSE COULD HAVE HAPPENED ON THE HIGHWAY. DT
POWER TRAINNovember 27, 2002
TRANSMISSION FAILS TO ENGAGE IN FORWARD OR REVERSE. OR TRANSMISSION ENGAGES IN REVERSE LONG ENOUGH TO BACK OUT INTO TRAFFIC BUT THEN FAILS TO ENGAGE IN ANY FORWARD GEAR OR REVERSE. DT
AIR BAGSNovember 25, 2002
AIR BAG LIGHT ON ELECTRICAL FAILURE INTERMITTENT MANUFACTURER REFUSES TO DISCUSS RECALL. DT
POWER TRAINNovember 21, 2002
CONSUMER NEEDS A NEW TRANSMISSION. HE REPLACED TRANSMISSION IN SEPTEMBER, 2002. TRANSMISSION SHOULD LAST LONGER THAN 19,000 MILES. *AK
FUEL SYSTEM, GASOLINENovember 19, 2002
THE VAN HAD BEEN DRIVEN 2-3 HOURS PRIOR AND PARKED. AT 3:00 AM WHILE PARKED, THE VAN CAUGHT FIRE IN THE FRONT MORE SO TO THE LEFT SIDE. THE STEERING WHEEL WAS MELTED ALONG WITH THE FRONT TIRES, DASHBOARD, ETC. DIAMLER CHRYSLER IS SENDING A REPRESENTATIVE OUT TO DIAGNOSE THE VAN. THIS VAN HAS A 3.3 LITRE ENGINE AS STATED IN THE RECALL FOR THE FUEL RAIL CROSS OVER TUBE -O- RING; NHTSA RECALL CAMPAIGN 02V293000, WHICH THE OWNER HAS YET TO FIND OUT IF ACTUAL RECALL AFFECTS HER VAN. PLEASE DESCRIBE DETAILS TS
Fire reported
NHTSA #8023006SUSPENSIONNovember 18, 2002
LEFT FRONT STRUT TOWER RUSTING THROUGH WITH DANGER OF COLLAPSE AND VEHICLE ACCIDENT. DT
SUSPENSIONNovember 17, 2002
THE AIR BAG LIGHT REMAINED LIT, THE HORN DID NOT WORK, AND THE SPEED CONTROL DID NOT OPERATE. KEYSTONE DODGE CHARGED ME $267.31 TO REPLACE THE CLOCKSPRING ASSEMBLY. THIS PART HAS BEEN RECALLED ON CHRYSLER MINI VANS. I WANT TO BE REIMBURSED FOR MY PERSONAL EXPENSE TO REPAIR THIS ESSENTIAL SAFETY EQUIPMENT. DT
AIR BAGSNovember 15, 2002
I OWN A 1996 DODGE GRAND CARAVAN ES. I BOUGHT IT USED WITH 85000 MILES BACK IN 1999. RECENTLY MY AIRBAG LIGHT CAME ON, THEN THE HORN STOPPED WORKING (BUT WOULD SOMETIMES SOUND WHEN MAKING TURNS), THE CRUISE CONTROL STOPPED FUNCTIONING. THIS WAS OVER A FEW 2-3 MONTH PERIOD THIS PAST SUMMER. I ASKED A MECHANIC ABOUT IT, HE SAID IT WAS A RECALL ITEM FROM DODGE. I CALLED THE DODGE DEALER WHERE I BOUGHT THE VAN, AND THEY SAID "THEY WERE UNAWARE OF ANY PROBLEM WITH THE ELECTRICAL SPRING" IN THE STEERING WHEEL. THEY CHARGED ME ABOUT 200.00 TO REPLACE THE PART. YESTERDAY I HEARD ON THE RADIO IT IS A RECALL, SO I WANT TO HEAR IT FROM YOU. IS IT A RECALL? IF IT IS, SHOULD THE DEALERSHIP REFUND MY MONEY THAT WAS SPENT REPLACING THE PART. I THINK THEY KNEW ABOUT THE PROBLEM/DEFECT ALL ALONG! THANKS, LOUIS.--- DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS-----769734. *AK
POWER TRAINNovember 14, 2002
CONSUMER STATES WHILE TRAVELING 35 MPH WITHOUT ANY INDICATION VEHICLE LOST ALL TRANSMISSION. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. MR
FUEL SYSTEM, GASOLINENovember 11, 2002
FUEL TANK LEAKED PROFUSELY WHEN FULL. TANK HAD A LEAKY VENT ON TOP REPAIRED COST $300. I NOTICED SEVERAL OF THESE TANKS SETTING AROUND THE DEALERS REPAIR AREA THAT HAVE BEEN REPLACED. DT
EQUIPMENTNovember 9, 2002
SINCE THE FIRST WEEK THAT I OWNED THIS CAR. WHENEVER I RUN THE AIR CONDITIONER, THE CAR WILL STALL OUT. AT FIRST, I COULD RESTART THE CAR READILY. LATER, IT TOOK SEVERAL TRIES TO RESTART IT. NOW I KNOW THAT I HAVE TO WAIT SEVERAL MINUTES IN ORDER TO RESTART IT. I MUST LEAVE THE AIR CONDITIONER OFF, IF I WANT THE CAR TO CONTINUE RUNNING. I HAVE REPORTED THIS TO THE DEALER MORE TIMES THAN I CAN COUNT, AND THEY DID SOME ENGINE ADJUSTMENTS WHICH NEVER SOLVED THE PROBLEM. APPARENTLY THERE WAS A TSB ON THIS PROBLEM, BUT NO SOLUTION HAS BEEN FOUND. WHEN THE AIR CONDITIONER IS RUNNING, IT DOESN'T MATTER WHETHER I'M DRIVING IN STOP AND GO TRAFFIC OR WHETHER I'M AT SPEED. IT WILL HAPPEN. SO, THE WAY TO AVOID THE PROBLEM IS NOT TO USE THE AIR CONDITIONER. BUT I BOUGHT THE CAR WITH AIR CONDITIONING, AND I'M ENTITLED TO HAVE WHAT I PAID FOR. MY CONSCIENCE TELLS ME THAT I HAVE TO PROTECT OTHER DRIVERS ON THE ROAD, SO I DON'T RUN IT . CHRYSLER HAS A REGISTERED COMPLAINT FROM ME AND OTHER PEOPLE, AS WELL, ABOUT THIS PROBLEM. THEY HAVE DONE NOTHING. I HAVE ANOTHER CRISIS OF CONSCIENCE: I'D LIKE TO GET RID OF THIS CAR AND THIS DANGEROUS PROBLEM, BUT WHO WILL BUY THIS CAR? I CAN'T SELL IT WITHOUT FULL DISCLOSURE OF THE PROBLEM. AND IF I TRADE IT IN TO CHRYSLER, I'M SURE THEY WON'T DISCLOSE THE PROBLEM TO SOME UNSUSPECTING CUSTOMER. DT
POWER TRAINNovember 9, 2002
REPORTED AND INQUIRED TO DAIMLER CHRYSLER AND AWAITING RESPONSE. WHEN SHIFTING FROM PARK TO DRIVE TRANSMISSION WILL NOT ENGAGE. THIS FIRST BEGAN ABOUT ONE YEAR AGO AND WAS MENTIONED DURING REGULAR SERVICES BUT NOTHING WAS DETERMINED. PROBLEM IS BECOMING MORE REGULAR. ALSO EXPERIENCE AN INCIDENT WHEN ENTERING A HIGHWAY TRANMISSION WOULD NOT SHIFT OUT OF FIRST GEAR. I INCREASED SPEED TO ABOUT 45 MPH AND TRANMISSION STILL WOULD NOT SHIFT AND RPM WAS BEGINNING RED LINE. AFTER PULLING OVER AND STOPPING AND TURNING OFF VEHICLE AND RESTARTING DID VEHICLE OPERATE NORMALLY. DT
VISIBILITYNovember 6, 2002
INTERMITTENTLY THE WINDSHIELD WIPERS BECOME INOPERABLE OBSTRUCTING THE DRIVERS VIEW. A RECALL HAS BEEN ISSUED ON SIMILAR MAKES AND MODELS, HOWEVER THIS VEHICLE IS NOT INCLUDE DUE TO THE VIN DEALER NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
AIR BAGSOctober 28, 2002
CONSUMER STATES THAT THE AIR BAG LIGHT COMES AND AND STAYS ON AND THE HORN IS INOPERTIVE. DEALER CONTACTED HAD THE CLOCK SPRING REPLACED. THIS IS A COMMON PROBLEM. TS
FUEL SYSTEM, GASOLINEOctober 22, 2002
THE FUEL TANK WAS LEAKING FUEL. TS *TT *JB
SUSPENSIONOctober 22, 2002
WHO CAN TELL ME IF THE CAR IS SAFE TO CONTINUE DRIVING? IS THERE A HIDDEN WARRANTY? DT
AIR BAGS,ELECTRICAL SYSTEMOctober 20, 2002
THE FOLLOWING COMPONENTS DO NOT WORK, HORN, CRUISE CONTROL AND THE AIRBAG LIGHT STAYS ON ALL THE TIME. DT
AIR BAGSOctober 17, 2002
THE VEHICLES AIR BAG LIGHT ILLUMINATED AND THE CRUISE CONTROL STOPPED WORKING AT THE SAME TIME, THE CONSUMER BELIEVES THIS PROBLEM IS RELATED TO A FAULTY CLOCKSPRING. NLM
VISIBILITYOctober 15, 2002
CONSUMER STATES HAVING PROBLEMS WITH WINDSHIELD WIPER. PLEASE ADD MORE DETAILS. MR
STEERING,AIR BAGS,VEHICLE SPEED CONTROLOctober 15, 2002
MR
FUEL SYSTEM, GASOLINEOctober 4, 2002
THE FUEL TANK PIPE FILLER NECK HAS BROKEN. DEALER HAS BEEN NOTIFIED. *MR ONE OR MORE OF THE PLASTIC HOSES EXITING THE PLASTIC FUEL TANK WERE LEAKING. THE REPLACEMENT PARTS ARE NO LONGER AVAILABLE. DAIMLER CHRYSLER REPLACED WITH STEEL TANK AND FUEL LINES. THE CONSUMER STATES THAT HE HAD TO REPLACE AT A PRICE OF $740.78. DAIMLER CHRYSLER REFUSED TO REIMBURSE. THE CONSUMER FEELS THAT THE LEAKING FUEL IN THE GARAGE WAS A MAJOR FIRE HAZARD. *SCC
POWER TRAINOctober 3, 2002
CONSUMER STATES HAD A TRANSMISSION DEFECT. CONSUMER ADVISED THAT THE "HOLLOW ROPE" THEAT HOLDS THE "PIN" IN PLACE BROKE, CAUSING THE PIN TO BECOME DISLODGED AND BLEW HOLES IN THE TRANSMISSION CASING. CONSUMER STATES ISSUE COULD HAVE RESULTED IN HOLES BEING BLOWN INTO THE FLOORBOARD. NLM
AIR BAGSOctober 1, 2002
CONSUMER STATES THAT THE CLOCK SPRING IS DEFECTIVE AND NOW THE AIR BAG LIGHT HAS COME ON AND ALSO THE HORN STOPPED WORKING AND CRUISE CONTROL STOPPED WORKING. CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING. NLM
ENGINE AND ENGINE COOLINGSeptember 27, 2002
CONSUMER EXPERIENCED VEHICLE SHUT DOWN WHILE DRIVING. DEALER CONTACTED. *MR
AIR BAGSSeptember 27, 2002
CONSUMER STATES WHILE DRIVING HIT A BUMP IN ROAD AND BOTH DRIVER AND PASSENGER SIDE AIRBAGS DEPLOYED. CONSUMER STATES AS A RESULT VEHICLE WAS TOTALLED. PLEASE PROVIDE ANY FURTHER INFORMATION. *MR
AIR BAGS,ELECTRICAL SYSTEMSeptember 26, 2002
AIRBAG LIGHT HAS ILLUMINATED ON THE DASH AND HORN IS NO LONGER INOPERATIVE. MR
TIRESSeptember 23, 2002
LEFT REAR TIRE HAD MAJOR TREAD SEPARATION AT 70-75 MPH. TIRE REMAINED INFLATED. TREAD DEPTH IS 5/32. NLM
POWER TRAINSeptember 21, 2002
EXPERIENCED INCIDENT WHERE AUTOMATIC TRANSMISSION FAILED TO SHIFT FROM FIRST GEAR. ATTEMPTS TO SHIFT FROM N TO D FAILED TO CORRECT PROBLEM. TRANSMISSION CORRECTED ITSELF AFTER BRINGING VEHICLE TO A COMPLETE STOP, PLACING IN P AND RESTARTING ENGINE. HAVE ALSO EXPERIENCED NUMERIOUS INCIDENTS DURING PAST 6 YEARS WHERE TRANSMISSON FAILS TO SHIFT FROM P TO R AND R TO D AND REQUIRES TO BE RESHIFTED TO P AND THEN TO DESIRED SELECTION. RESEARCH INTO PROBLEM BY QUESTIONING VARIOUS PRIVATE TRANMISSION SPECIALISTS THAT AN UNDETERMINED DESIGN FLAW IN DIFFERENTIAL, IN 1995 AND LATER MODELS, CAUSES BOTH PROBLEMS AND HAS EVEN RESULTED IN DIFFERENTIAL COMPLETELY FAILING AND EXPLODING.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMSeptember 19, 2002
AIR BAG LIGHT WAS ON ALL THE TIME. CRUISE CONTROL AND HORN WERE NOT FUCTIONING CORRECTLY.DEALER WAS CONTACTED. *AK
Crash reported
NHTSA #8019120EXTERIOR LIGHTINGSeptember 19, 2002
THE CLEAR LENSES HAVE BECOME CLOUDY WITH AGE AND GREATLY REDUCES THE AMOUNT OF LIGHT THAT REACHES OUT IN FRONT OF THE CAR MAKING NIGHT DRIVING DIFFICULT.*AK
ENGINE AND ENGINE COOLINGSeptember 18, 2002
WHILE FILLING GAS TANK FUEL BEGAN LEAKING OUT OF TOP OF TANK. VEHICLE CHECKED BY DEALER WHO DETERMINED LEAK WAS FROM A "VENT LINE"*AK
FUEL SYSTEM, GASOLINESeptember 16, 2002
THE CONSUMER EXPERIENCED A STRONG SMELL OF RAW FUEL INSIDE THE VEHICLE AND THE GARAGE POSSIBLY CAUSED BY A FAULTY FUEL TANK. *YH
AIR BAGSSeptember 15, 2002
AIRBAG CLOCKSPRING LOCATED IN STEERING COLUM HAS GONE BAD CAUSING HORN AND CRUSE CONTROL AS WELL AS AIR BAG NOT TO WORK. NLM
ENGINE AND ENGINE COOLINGSeptember 12, 2002
THE DRIVE BELT TENSIONER ASSM. BRAKES AT THE STUD THAT CONNECT TO THE BACKET,CAUSING THE DRIVE BELT TENSION ASSM. TO BRAKE THEN DAMAGE HOOD AND SOME OTHER PARTS OF ENGINE .I HAVE TALKED TO ALOT OF PEOPLE AND THEY HAVE HAD THE SAME PROBLEM .TWO PEOPLE SAID IT CAUSED ACC. THE DRIVE BELT TENSIONER ASSMEBELY IS OF POOR DESIGN AND FAILES AND THE REPAIRES ARE VERY COSTLY. 1200.00 TO 2500.00 TO REPAIR DEFEAT.PLEASE CHECK THIS OUT II WILL GIVE YOU A EX. DRIVING DOWN THE FREEWAY AT 55 TO 70 MPH AND ALL OF THE SUDDEN BANG THEN A HOLE IN THE HOOD AND SMOKE COMMING FOR UNDER THE HOOD. THINK THERE SOULD BE A NATIONAIL RECALL ON THIS BEFORE SOMEONE GET KILLED.L. *AK
SUSPENSIONSeptember 10, 2002
THE STRUT TOWER DID NOT FAIL AT THIS TIME AND NO PERSON WAS KILLED OR INJURED, ALSO NO DAMAGE HAS OCCURED. BUT I WOULD LIKE TO REPORT THAT THE STRUT TOWER IS RUSTING THRU ON THE FRONT RIGHT SIDE OF THE MINI VAN. IF THIS SHOULD RUST COMPLETLY THROUGH WHILE THE MINI VAN IS MOVING AT HIGHWAY SPEEDS, THE DRIVER COULD EXPERIENCE TOTAL LOSS OF CONTROL AND THAT COULD LEAD TO SERIOUS INJURY AND PROPERTY DAMAGE INCLUDING DEATH OF UP TO SEVEN OCCUPANTS OF THE MINIVAN. WHAT IS CHYSLER GOING TO DO TO REPAIR MY MINIVAN BEFORE A ACIDENT HAPPENS?*AK
Crash reported7 injury(ies)7 death(s)
NHTSA #766968AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMSeptember 7, 2002
THE CLOCKSPRING FAILED ON THE DATE INDICATED. THE AIR-BAG, HORN AND CRUISE CONTROL WERE NON-FUNCTIONAL DURING THE FAILURE. I REPLACED THE UNIT WITH A NEW ONE. I INVESTIGATED WHY THE UNIT FAILED BY DISASSEMBLING IT. THE FLAT RIBBON CABLE IN THE UNIT FAILED FROM INADEQUATE STRAIN RELIEF AT THE POINT OF CONNECTION. ALL 5 CONDUCTORS WERE BROKEN DUE TO REPEATED HARD BENDING WITHOUT ADEQUATE SUPPORT AT THE CONNECTION POINT.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMSeptember 7, 2002
THE CLOCKSPRING IN THE STEERING COLUMN FAILED. THIS CAUSES THE HORN, CRUISE CONTROL AND AIRBAG SYSTEM TO FAIL. THERE IS NO INDICATION THAT THE HORN IS OUT. ONLY THE AIRBAG LIGHT ON THE DASH COMES ON. YOU DON'T KNOW THE HORN IS OUT UNTIL YOU NEED IT! I HAD THE SAME PROBLEM ON MY PERSONAL VAN AND ON MY COMPANY VAN. THEY WERE BOUGHT FROM DIFFERENT DEALERS AT DIFFERENT TIMES. IT IS VERY HARD TO BELIEVE THAT A SINGLE DRIVER CAN HAVE THE SAME PROBLEM ON TWO DIFFERENT CARS WITHOUT THERE BEING AN INHERENT DESIGN DEFECT IN THIS PART. PLEASE INVESTIGATE THIS PROBLEM BEFORE LIVES ARE LOST THROUGH THE LOSS OF THE HORN OR AIRBAGS THAT DON'T WORK WHEN NEEDED. THE CONDUCTORS THAT FEED THE EXPLOSIVE CHARGE TO THE AIRBAG ARE OPEN DURING THIS CONTINUOUS FAULT AND THE AIRBAG WILL NOT DEPLOY IN AN ACCIDENT.*AK
SUSPENSIONSeptember 6, 2002
RIGHT FRONT SHOCK ABSORBER TOWER IS RUSTING. IF TOWER LETS GO, SOMEONE CAN BE KILLED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMSeptember 1, 2002
AIRBAG INDICATOR LIGHT CAME ON AND NOTED HORN AND CRUISE CONTROL WERE INOPERABLE. RESEARCH INDICATES AIRBAG CLOCK SPRING FAILURE LOCATED IN STEERING WHEEL. INTEND TO REPORT TO DEALER.*AK
FUEL SYSTEM, GASOLINEAugust 27, 2002
FUEL TANK DEVELOPED A CRACK AND CAUSED FUEL LEAKAGES. DEALER NOTIFED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
VISIBILITY,AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM,UNKNOWN OR OTHERAugust 27, 2002
HORN, CRUISE CONTROL, WINDSHIELD WIPERS STOPPED WORKING SAME TIME AIR BAG LIGHT ILLUMINATED. *AK
AIR BAGSAugust 26, 2002
AIRBAG WARNING LIGHT WILL NOT GO OUT.*AK
FUEL SYSTEM, GASOLINEAugust 23, 2002
FUEL LEAKING, DEALER SAYS AT DRAIN TUBE/TANK INTERFACE - NEW TANK ASSEMBLY REQUIRED WITH TUBES, NOT COVERED UNDER WARRENTY/RECALLS. COST TO FIX $815.00. *AK
AIR BAGSAugust 23, 2002
I REPORED THIS CLOCK SPRING ISSUE A LONG TIME AGO, NEVER HEARD BACK, I SEE THERE ARE OTHER PEOPLE THAT HAVE REPORTED THIS SAFETY ISSUE AND WONDER WHERE IT STANDS.*AK
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY,EQUIPMENTAugust 21, 2002
AIR CONDITIONERCONDENSER/DRIVER SIDE WINDOW REGULATOR/TIE ROD, TRANSMISSION SHIFT CABLE, AND O2 SENSOR WERE REPLACED. ALSO, THERE WAS A NOISE COMING FROM FRONT OF VEHICLE, AND FROM THE EXHAUST AREA. ENGINE CHECK LIGHT APPEARED. IN ADDITION, SERPENTINE BELT AND WATER PUMP WERE REPLACED. *JB. *AK
VISIBILITYAugust 21, 2002
CONSUMER STATED THE WINDSHILED WIPERS FAILED. *YH
SERVICE BRAKES, HYDRAULICAugust 21, 2002
THE FRONT AND REAR BRAKES FAILED AND WAS REPLACED. *YH
ENGINE AND ENGINE COOLINGAugust 21, 2002
THE SERPENTINE BELT FELL OFF AND IT WAS REPLACED INCLUDING THE TENSION BELT. ALSO, THE VEHICLE WAS OVERHEATING AND THE WATER PUMP AND GASKET WERE REPLACED. CONSUMER STATED THAT THE CHECK ENGINE LIGHT WAS ON TWICE AND THE DEALER REPLACED OXYGEN SENSOR AND LEAK DETECTION PUMP FOR POSSIBLE FAILURE. *YH
AIR BAGSAugust 20, 2002
THE AIRBAG-INDICATOR LIGHT STARTED LIGHTING UP INTERMITTENTLY, AT FIRST, BUT NOW STAYS LIT ALL THE TIME. I SOON DISCOVERED THAT THE HORN, ANOTHER SAFETY FEATURE, IS ALSO DISABLED/NONFUNCTIONAL, AS IS THE CRUISE CONTROL. THESE THREE FEATURES, TWO OF THEM BEING IMPORTANT SAFETY FEATURES (AIRBAG AND HORN) , ARE ALL APPARENTLY WIRED TOGETHER INTO ONE CIRCUIT. I TOOK MY VAN TO A MECHANIC WHO CHECKED FUSES= OK; PROBLEM IS "AIRBAG CLOCKSPRING." HE CONTACTED 3 OTHER MECHANICS AND A DODGE DEALER, AND ALL SAID THEY WERE FAMILIAR WITH THIS PROBLEM WITH DODGE CARAVAN, AND THE PROBLEM IS WITH THE AIRBAG CLOCKSPRING. THE MECHANIC EXPLAINED THE CLOCKSPRING NEEDS TO BE RESET, BUT HE AND OTHER MECHANICS WON'T ATTEMPT TO FIX, AS THEY'RE WORRIED ABOUT DEPLOYING AIRBAG. THE 2 DEALERS SAID THE AIRBAG MAY DEPLOY ON ITS OWN, OR NOT DEPLOY AT ALL -- AND THAT REPAIR INVOLVES REPLACING THE AIRBAG CLOCKSPRING. I'M UPSET AND WANT CHRYSLER TO PAY FOR THIS REPAIR -- THIS IS NOT A MAINTENANCE ITEM/ISSUE -- THIS IS A SAFETY ISSUE -- WHEN THE AIRBAG LIGHT COMES ON, INDICATING FAILURE (CLOCKSPRING), THE HORN ALSO IS DISABLED. YOU CANNOT PASS INSPECTION W/OUT THE HORN WORKING. I'M AFRAID AIRBAG WILL DEPLOY ACCIDENTALLY WHILE I'M DRIVING. I CANNOT AFFORD THIS REPAIR -- EST. $95/CLOCKSPRING + $200/LABOR = $300 OR MORE! THE MECHANIC KNEW OF AT LEAST 1 OTHER PERSON WHO HAD EXACT SAME PROBLEM WITH CARAVAN; ALSO, THE TWO DODGE DEALERS IN MY AREA ALSO STATED THEY VERY FAMILIAR WITH THIS PROBLEM OCCURING IN THE DODGE CARAVAN! MANY OF THESE FAILURES ARE OCCURRING, & MOST PEOPLE ARE NOT REPORTING THEM!! IN ADDITION, MECHANIC SAID HORN COULD BE REWIRED TO BYPASS THE AIRBAG/CRUISE CON. CIRCUIT, FOR ~ $50 -- BUT STILL HAVE TO WORRY ABOUT AIRBAG DEPLOYING AT WRONG TIME/NOT AT ALL + STILL HAVE NO CRUISE CONTROL. ALSO IN STEERING, THERE'S A LOUD WHINEY NOISE WHEN STEERING WHEEL IS TURNED;OTHER TIMES LOSS OF POWER STEERING=DIFFICULTTOSTEER! +SERPENTINEBELT BROKE OFF AT ~32,000 MI!$700TOREPAIR!!
AIR BAGS,ELECTRICAL SYSTEMAugust 20, 2002
THE AIR BAG LIGHT IS ON AND THE HORN WILL NO LONGER WORK. I UNDERSTAND THAT THIS IS A COMMON PROBLEM AMONG CARAVAN OWNERS.*AK
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROLAugust 19, 2002
HORN WILL NOT WORK, AIRBAG LIGHT IS ON AND NO ELECTRICAL COMPONENTS ON THE STEERING COLUMN FUNCTION. DODGE IS AWARE OF THE PROBLEM BUT WILL NOT REPLACE THE CLOCK.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMAugust 17, 2002
FAILURE OF THE CLOCKSPRING THAT CONTROLS THREE SAFETY DEVICES, THE AIR BAG.THE HORN AND THE SPEED CONTROL.*AK
POWER TRAINAugust 13, 2002
SUDDEN LOUD NOISE AND SHORT MOMENT OF LOCKED FRONT WHEELS, ENGINE STALLED AND AFTER WHEN I STOPPED, HUGE OIL LEAK FROM THE TRANSMISSION. AFTER TRANSMISSION DISASSEMBLY BIG HOLE IN TRANS HOUSING AROUND 3" IN DIAMETER TO THE TORQUE CONVERTER SIDE,DAMAGED TORQUE CONVERTER, PIECES OF DIFFERENTIAL PARTS WENT OF THE HOLE. HAVE THE TRANSMISSION FOR VERIFICATION, PICTURES.
ELECTRICAL SYSTEMAugust 12, 2002
THE CONSUMER BELIEVES THAT THE FAILURE OF TURN SIGNALS, THE COMING ON OF WIPERS BY THEMSELVES AND SHORTING OUT THE BATTERY AND THE VEHICLE STALLING WERE A FAULT OF THE ELECTRICAL SYSTEM WHICH THE DEALER WAS UNABLE TO LOCATE THE PROBLEM. *YH
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMAugust 11, 2002
AIR BAG LIGHT CAME ON, AND HORN AND CRUISE CONTROL FAILED SIMULTANEOUSLY. MANY OTHER 1996 GRAND CARAVAN OWNERS HAVE REPORTED THIS SAME FAILURE, AND HAVE BEEN TOLD THE CLOCK SPRING HAS FAILED. GIVEN THE NUMBER OF IDENTICAL COMPLAINTS, THIS SHOULD BE A RECALL ITEM. I'M CERTAIN MANY MORE OWNERS WOULD REPORT THIS IF THEY WERE AWARE OF SO MANY OTHERS EXPERIENCING THIS PROBLEM, BUT GIVE THE MODEST COST OF REPAIR ($250 EST.), MOST PEOPLE HAVE PROBABLY PAID FOR THIS REPAIR WITHOUT REPORTING IT SINCE THE POTENTIAL SAFETY PROBLEMS ARE SO SERIOUS (NO HORN OR AIR BAG!!) GIVEN THE MODEST COST OF REPAIR AND THE SERIOUS INJURY THAT COULD RESULT FROM NOT CORRECTING THIS, DODGE SHOULD PAY FOR THIS REPAIR BEFORE SOMEONE IS INJURED OR KILLED. ISN'T THIS WHAT NHTSA IS FOR? PLEASE HELP FORCE DODGE TO BE RESPONSIBLE. SIMILAR MODELS AND OTHER MODEL YEARS HAVE HAD PROBLEMS WITH THE SAME PART, AS WELL. PLEASE RESPOND, AND LET ME KNOW WHAT I CAN DO TO ENCOURAGE DODGE TO CORRECT THIS SITUATION.*AK
EQUIPMENTAugust 11, 2002
LEAK AIR COND SYM CAUSED 5 MO. AND 2 YR CHILD TO BECOME SICK FROM R134 BLOW IN FACE. *AK
SUSPENSIONAugust 9, 2002
THE SWAY END LINK BAR FAILED. NLM
SERVICE BRAKES, HYDRAULICAugust 9, 2002
THE ABS LIGHT IS ILLUMINATED MOST OF THE TIME, THE CONSUMER HAS TO TURN THE VEHICLE OFF THEN ON AGAIN TO GET THE LIGHT TO GO OFF. NLM
INTERIOR LIGHTINGAugust 9, 2002
THE DOME LIGHTS DO NOT WORK THEN THE DOORS ARE OPENED. NLM
VISIBILITYAugust 9, 2002
THE WINDSHIELD WIPERS TURN ON BY THEMSELVES PERIODICALLY WHILE DRIVING. NLM
STEERINGAugust 9, 2002
THE STEERING COLUMN TILT KNOB IS VERY SENSITIVE AND THE CONSUMER HAS TO WIGGLE THE KNOB TO MAKE SURE IT LATCHES, IF NOT THE STEERING WHEEL MOVES. NLM
POWER TRAINAugust 9, 2002
THE TRANSMISSION BEGAN TO OPERATE ERRATICALLY, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FLUSHED THE TRANSMISSION, CHECKED THE COMPUTER AND INSTALLED A NEW STATER, TWO WEEKS LATER THE TRANSMISSION TOTALLY FAILED, THE COLUMN SHIFT HAS TO BE WIGGLED IN ORDER TO GET THE VEHICLE INTO PARK, HALF THE TIME THE LIGHT DOES NOT SHOW UP IN THE PARK INDICATIOR SO THE VEHICLE CAN NOT BE STARTED. NLM
VISIBILITY,EQUIPMENTAugust 9, 2002
THE REAR POWER WINDOWS OCCASIONALLY WILL NOT OPEN BUT WHEN THEY DO, THEY SOMETIMES DONT STAY OPEN, ALSO THE DRIVERS SIDE WINDOW OCCASIONALLY WILL NOT GO DOWN BUT IF IT DOES IT WILL NOT GO BACK UP. THE RADIO WAS NOT WORKING PROPERLY. NLM
STRUCTUREAugust 9, 2002
WHILE DRIVING THE SIDE REAR DOORS RATTLE AT ALL TIMES, THEY HAVE BEEN ADJUSTED BUT THEY CONTINUE TO RATTLE. THE INTERIOR DRIVERS SIDE DOOR PANEL IS FALLING APART. NLM
FUEL SYSTEM, GASOLINEAugust 8, 2002
VEHICLE IS LEAKING FUEL FROM THE SEALING O RING. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
AIR BAGSAugust 8, 2002
AIRBAG INDICATOR LIGHT HAS COME ON/ HORN, AND CRUISE CONTROL STOPPED WORKING. DEALER STATED CLOCKSPRING ASSEMBLY NEEDED TO BE REPLACED.*AK THE CONSUMER STATED THAT THE AIR BAG WAS INOPERABLE UNTIL IT WAS FIXED. *YH
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMAugust 4, 2002
NO HORN, NO CRUISE CONTROL, CLICKING IN COLUMN. AND AIR BAG LIGHT IS ON. *AK
EXTERIOR LIGHTINGAugust 3, 2002
TURN SIGNALS FAIL TO OPERATE. DEALER CANT FIND PROBLEM OR DUPLICATE PROBLEM. ALWAYS SEEMS TO HAPPEN WHEN YOU ARE IN TRAFFIS AND NEED TO SIGNAL A TURN. VERY HAZARDOUS.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMAugust 1, 2002
AIRBAG LIGHT WAS ON, HORN AND CRUISE CONTROL STOPPED WORKING, AS WELL. DEALER HAS NOT BEEN CONTACTED.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMAugust 1, 2002
THE THREE COMPONENTS HAVE CEASED TO WORK, APPARENTLY DUE TO THE CLOCKSPRING. FROM INFORMATION ON THE INTERNET THIS IS A FREQUENT PROBLEM WITH THESES VEHICLES.*AK
VISIBILITYJuly 29, 2002
WHILE DRIVING UNDER RAINY CONDITION WINDSHIELD WIPERS SUDDENLY STOPPED WORKING. TOOK VEHICLE DEALER, AND THE STATED THAT WINDSHIELD WIPER SWITCH WAS DEFECTIVE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
POWER TRAINJuly 26, 2002
AT 65MPH AND WITH NO WARNING TRANSMISSION WILL GO OUT,CAUSING VEHICLE TO SHUT OFF. DEALER NOTIFIED.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMJuly 24, 2002
EA 01007; AIRBAG LIGHT ILLUMINATES AND STAYS ON. HORN AND CRUISE CONTROL ARE NOT OPERATING AS WELL. DEALER WAS NOTIFIED, AND A APPPOIONTMENT WAS MADE. PLEASE PROVIDE MORE INFORMATION.*AK
AIR BAGSJuly 23, 2002
FRONT CRASH AT 40 MPH, NEITHER AIRBAG DEPLOYED. CONSUMER SUFFERED MINOR INJURIES, DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK
Crash reported1 injury(ies)
NHTSA #8014531POWER TRAINJuly 16, 2002
REPLACED DEFECTIVE TRANSMISSION EVERY 2 YEARS AT 37,000, 100760, AND AT 147654. OBVIOUSLY THERE IS A PROBLEM WITH THE MANUFACTURER AS TRANMISSIONS DO NO TYPICALLY FAIL EVERY 24 TO 28 MONTHS. THE NTHSA SHOULD FORCE DAIMLER-CHRYSLER TO STAND BEHIND A KNOWN DEFECTIVE COMPONENT AND REPLACE THESE AT NO CHARGE WHEN FAILURES OCCUR FREQUENTLY. THIS IS A KNOWN PREVALENT PROBLEM WITH THE CHRYSLER/DODGE MINIVANS AND HAS BEEN REPORTED ON EXTENSIVELY. ACTIONS SHOULD BE TAKEN TO PROTECT CONSUMERS AS IT IS UNLIKELY DAIMLER-CHRYSLER WILL TAKE RESPONSIBILTY ON THEIR OWN.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMJuly 15, 2002
AIRBAG LIGHT IS ON, HORN AND CRUISE CONTROL STOPPED WORKING.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMJuly 11, 2002
AIRBAG LIGHT IS ON, HORN STOPPED WORKING, AND CRUISE CONTROL WORKS INTERMITTENTLY.*AK
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,STRUCTUREJuly 5, 2002
INTERMITTENTLY WHEN LEFT TURN SIGNAL IS ACTIVATED WINDSHIELD WIPERS COME ON. DEALER HAS INSPECTED AND REPAIRED VEHICLE, HOWEVER PROBLEM HAS REOCCURRED. *AK THE VEHICLE WOULD NOT START DUE TO BATTERY FAILURE. THE SLIDING DOOR DOES NOT SHUT PROPERLY. PASSENGER DOOR DOES NOT LOCK DUE TO DOOR LOCK MOTOR FAILURE. DRIVERS WINDOW MAKES NOISE DUE TO REGULATOR FAILURE. *YH
FUEL SYSTEM, GASOLINEJuly 2, 2002
EVEN AFTER FUEL RAIL RECALL 00V268000 AND REPLACEMENT OF FUEL LINE AT ELBO, MORE ITEMS OF REPLACEMENT, INCLUDING TANK, WERE NECESSARY TO STOP LEAKS. PLEASE DESCRIBE DETAILS. *AK
FUEL SYSTEM, GASOLINEJune 28, 2002
RECALL 99-V2-216-000/ MANUFACTURER 'SID RECALL 895 CONCENING FUEL LEAK FROM TANK IMMEDIATELY AFTER IT WAS FILLED. CONSUMER NEVER GOT A CHANCE TO PULL OFF FROM THE GAS STATION AFTER PAYING, AND NOTICED AT LEAST HALF WAS ON THE GROUND. DEALER WAS NOTIFIED, AND NEVER LOCATED CAUSE OF PROBLEM.VEHICLE WAS PREVIOUSLY SERVICED FOR A RECALLS IN JANUARY AND APRIL OF 2002 FOR FUEL LEAKAGE. PLEASE PROVIDE MORE INFORMATION.*AK
SERVICE BRAKES, HYDRAULIC,AIR BAGSJune 27, 2002
AIRBAG LIGHT IS ON/HORN, AND CRUISE CONTROL STOPPED WORKING. DEALER STATED CLOCKSPRING ASSEMBLY NEEDED TO BE REPLACED.*AK DRIVER'S SIDE REAR WHEEL CYLINDER HAD TO BE REPLACED. *TT
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,STRUCTUREJune 27, 2002
TRANSMISSION WOULD NO LONGER SHIFT FROM FIRST TO SECOND GEAR. HAD TO BE REPLACED AT 72000 MILES.*AK THE HINGES ON THE DOOR WERE REPLACED AND THE FRONT ROTOR WAS TURNED. *YH
ELECTRICAL SYSTEMJune 25, 2002
BATTERY EXPLODED AT FIRST START, ORIGINAL PART.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMJune 25, 2002
AT 57K MILES, THE LIGHT CAME ON FOR THE AIRBAG. THIS CAUSED FAILURE OF HORN & AIRBAG.THE MANUFACTURER SAID IT WASN'T THEIR PROBLEM. DEALER SAID THEY HAVE HAD MULTIPLE CASES OF THIS. BUT EACH REFUSED TO REPAIR IT AT NO COST AND CHARGED OVER $300 FOR THE SAFETY REPAIR. I AM DEEPLY CONCERNED THAT THIS SAFETY ISSUE IS NOT COVERED. IT CAN CAUSE FINANCIAL HARDSHIPS FOR NOT ONLY US, BUT OTHERS AS WELL. THIS VEHICLE HAS NEVER BEEN WRECKED AND I AM THE ORIGINAL OWNER. IT APPEARS THAT CHRYSLER HAS PUT A PRICE ON SAFETY ALLOWING THOSE WHO CANNOT AFFORD TO REPAIR THEIR DEFECTIVE AIRBAGS TO RISK INJURY OR DEATH. PLEASE LET US KNOW WHAT CAN BE DONE FOR THE MANUFACTURER TO ASSUME RESPONSIBILITY. THANKS, I APPRECIATE YOUR HELP.*AK
FUEL SYSTEM, GASOLINEJune 24, 2002
CONSUMER RECEIVED RECALL 00V268, HOWEVER VEHICLE HAD FAILURES PRIOR TO RECEIVING THE NOTIFICATION, CONSUMER STATES VEHICLE STARTED LOSING POWER AND WOULD NOT GO OVER 20 MPH, DEALER INFORMED CONSUMER THAT NOT ONLY DID THE FUEL RAIL ASSEMBLY NEED REPLACING, BUT THE ENGINE NEEDED TO BE REPLACED AS WELL. *SLC
ENGINE AND ENGINE COOLINGJune 19, 2002
THE PISTON RING IN THE ENGINE HAD EXCESSIVELY WORN. *YH
POWER TRAINJune 19, 2002
CONSUMER STATED THE TRANSMISSION FAILED AND WAS REPLACED AT A COST OF $2500.00.*YH
AIR BAGSJune 6, 2002
CONSUMER TOOK VEHICLE TO DEALER FOR SERVICE. DURING SERVICE MECHANIC STATED THAT AIR BAG LIGHT WAS ILLUMINATING ON DASHBOARD DUE TO CLOCK SPRING MALFUNCTIONING.*AK
FUEL SYSTEM, GASOLINEJune 6, 2002
VEHICLE WAS LEAKING FUEL IN DRIVEWAY. CONSUMER RECEIVED RECALL 0V26800 FOR FUEL LEAK. TOOK VEHICLE TO DEALER ,AND THEY REPLACED SEAL. , BUT RECALL LETTER STATED IF FUEL WAS LEAKING FUEL RAIL ASSEMBLY WOULD BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
VISIBILITYJune 6, 2002
POWER WINDOW MOTORS AND REGULATORS ARE DEFECTIVE. HAVE HAD TO REPLACE DRIVER'S SIDE POWER WINDOW MOTOR & REGULATOR ON 1/26/01 AND AGAIN ON 3/15/02. HAVE HAD TO REPLACE PASSENGER SIDE POWER WINDOW MOTOR AND REGULATOR ON 6/4/02. MANUFACTURER SHOULD BE HELD LIABLE FOR DEFECTIVE POWER WINDOW MOTORS AND REGULATORS. THESE DEFECTS ARE ALL TOO COMMON.*AK
STEERING,AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMay 30, 2002
EA 01 007 AIR BAG CLOCKSPRING: CONSUMER STATES THE AIR BAG LIGHT REMAINS ON WHILE DRIVING, ALSO THE HORN AND THE CRUISE CONTROL WORKS INTERMITTENTLY WHEN TURNING TO THE RIGHT. THE DEALER NOTIFIED. *JB DEALER STATED IT COULD BE A BAD WIRE INT HE STEERING COLUMN OR THE CLOCK SPRING, BUT COULD NOT DETERMINE PROBLEM UNLESS STEERING WHEEL IS TAKEN APART. *TT
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMay 30, 2002
THE CLOCKSPRING FAILURE CAUSED SEVERAL COMPONENTS TO STOP FUNCTIONING INCLUDING THE DRIVER SIDE AIRBAG, HORN AND CRUISE CONTROL. I UNDERSTAND THIS IS A FAIRLY COMMON PROBLEM AMONG DODGE VEHICLES AND AM UPSET THAT THEY FIRST CHARGE A SIZABLE DIAGNOSTIC FEE ONLY TO DETERMINE THAT THIS COMMON PROBLEM HAS OCCURRED RATHER THAN OFFERING A FREE PART REPLACEMENT WHICH WOULD RENDER THE DIAGNOSTIC UNCESSARY. THE AIR BAG AND HORN SHOULD BE CONSIDERED BY DODGE TO BE SAFETY COMPONENTS AND IF THIS CLOCKSPRING ASSEMBLY IS A COMMONLY DEFECTIVE PART, IT SHOULD BE REPLACED AS PART OF A RECALL PROGRAM.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMay 28, 2002
AIR BAG SENSOR LIGHT CAME ON AND STAYED ON ALL DAY, INDICATING A MALFUNCTION OF AIR BAGS/ HORN, AND CRUISE CONTROL.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMay 25, 2002
AIRBAG LIGHT ILLUMINATED; HORN INOPERATIVE; CRUIZE CONTROL INOPERATIVE. DEALER REPLACED THE "CLOCKSPRING" ($297). TURNS OUT EVERY '96 CARAVAN OWNER I KNOW HAS HAD THIS FAIL, AND I DIDN'T EVEN KNOW THE HORN WOULDN'T HAVE WORKED IF I'D NEEDED IT UNTIL THE DEALER POINTED IT OUT.*AK
ENGINE AND ENGINE COOLINGMay 23, 2002
CONSUMER STATES THAT AT VARIOUS SPEEDS THE VEHICLE STALLS OUT. THE DEALER HAS INSPECTED THE VEHICLE SEVERAL TIMES AND COULD NOT DUPLICATE THE PROBLEM.*JB BATTERY, BATTERY CABLE, ALARM SYSTEM, STARTER AND CRANKSENSOR HAVE BEEN REPLACED. HOWEVER PROBLEM STILL EXISTS. DEALER STATES COMPUTER POSSIBLY CAUSING STALLING. *TT
STEERINGMay 20, 2002
WHILE TRYING TO START VEHICLE CONSUMER HEARD A LOUD GRINDING NOISE, AND THEN A LOUD POP. WHEN TRYING TO DRIVE OFF CONSUMER DID NOT HAVE ANY WAY TO CONTROL VEHICLE. CONTACTED DEALER. *AK
POWER TRAINMay 18, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
FUEL SYSTEM, GASOLINEMay 17, 2002
FUEL RAIL LINE IS LEAKING FLUID, AND COULD CAUSE A FIRE. *AK
FUEL SYSTEM, GASOLINEMay 15, 2002
VEHICLE HAS A HOLE ON TOP OF GAS TANK, AND TANK IS LEAKING GASOLINE. DEALERSHIP IS AWARE OF PROBLEM.*AK
ELECTRICAL SYSTEMMay 14, 2002
MY HUSBAND WOULD BE DRIVING AND OUT OF NOWHERE THE VEHICLE SHUTS OFF. EVERYTHING ON THE DASH WENT OUT. ABOUT 2 TO 3 SECONDS LATER IT CAME BACK ON BUT BARELY WORKING. THE CAR BEHIND US ALMOST HIT US. WHEN THE CAR RE-STARTED THE DASH LIGHTS WERE FLICKERING AND THE INSTRUMENTS WERE NOT READING RIGHT. ONTOP OF THAT WE COULD NOT TURN THE AIR OR RADIO OR ANYTHING ELSE BECAUSE IT MADE THE PROBLEM WORSE. PRIOR TO THIS IT HAPPEN TO MY HUSBAND TWICE ON THE SAME DAY. IN MARCH WE TOOK IT TO THE DEALERSHIP AND TOLD THEM THE PROBLEM WE HAVE BEEN HAVING ON TOP OF OTHER ISSUES. WE ONLY HAD THIS MINI VAN FOR A YEAR AND WE ALREADY HAD TO REPAIR THE AIR CONDITIONER 2X , FUEL PUMP BECAUSE IT WAS LEAKING, THE FIRST TIME THEY COULD NOT FIND THE PROMBEM AND SAID IT WAS AN OVERFILL OF GAS, SECOND TIME THEY FOUND THE PROBLEM AND FIXED IT. ALSO OUT OF POCKET FOR BRAKES, AND ROTOR. WE WERE HOPING FOR SOME KIND OF EXCHANGE FOR THIS. DURING THE YEAR WE HAD THIS MINI VAN THE DEALERSHIP CHANGE HANDS AGAIN. NOW THE CURRENT OWNER IS GETTING COMPLAINTS FROM CUSTOMERS WHO PURCHASE A VEHICLE FROM THERE LAST YEAR, PER OUR CONVERSATION WITH THE SALES MANAGER. THEY HAD TO RE-RUN OUR CREDIT AND TAKE ALL OUR PERSONAL INFORMATION ALL OVER AGAIN. NEXT MORNING I WAS TOLD THAT THE BANK /LENDER WANTS $2500.00 UPFRONT AS GOOD FAITH, BECAUSE WE STILL OWE ON THE VEHICLE. LIKE I SAID EARLIER THE CAR IS FINACE FOR 5 YEARS. ALSO THE PART THAT IS NEEDED COST ANYWHERE BETWEEN $385 TO 209 APPROX. AND LABOR $300.00 OR SO. SO WE WOULD BE PAYING CLOSE TO $685 OR MORE. ALSO THIS PART IS NOT UNDER WARRANTY NOR UNDER EXTENDED WARRANTY. I CAN NOT UNDERSTAND THAT SINCE IT IS AN ELECTRICAL COMPONET. IF ANYONE CAN HELP PLEASE, WE REALLY WOULD LIKE TO GET RID IF IT OR SOMEHOW GET IT FIX.*AK
FUEL SYSTEM, GASOLINEMay 13, 2002
THERE IS A VERY STRONG FUEL SMELL COMING INTO CAB OF VEHICLE. CONSUMER IS AFRAID THAT A FIRE MAY START. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
FUEL SYSTEM, GASOLINEMay 13, 2002
RECALL 00 V 268 000/FUEL LEAKAGE: DEALER: ED MOSES DODGE, SCOTTDALE, AZ; PHONE 480-607-8584 WAS UNABLE TO HONOR RECALL REPAIRS, NO PARTS AVAILABLE.*AK. CONSUMER STATED THE PARTS WERE FINALLY REPLACED ON MAY 16, 2002.*JB
AIR BAGSMay 3, 2002
AIRBAG LIGHT IS ON, DEALER DETERMINED CLOCK SPRING ASSEMBLY HAS TO BE REPLACED.*AK
SEAT BELTSMay 3, 2002
CONSUMER WAS INVOLVED IN A COLLISION, IN WHICH THE REAR SEAT BELTS BECAME DISLODGED, NOT SECURING THE INSURED'S CHILDREN IN THEIR CAR SEATS, THERE WERE 4 INJURIES.(CLAIM#25-5524-222)*JB
4 injury(ies)
NHTSA #6901117FUEL SYSTEM, GASOLINEMay 2, 2002
THE CONSUMER STATES TAKING THE VEHICLE IN FOR THE FUEL LEAK RECALL(NHTSA ID#00-V-268-000 MANUFACTURER RECALL ID# 895). THE VEHICLE HAD A LEAK AT THE TOP SEAM OF THE FUEL TANK. THE CONSUMER STATES EACH TIME THE TANK WAS FILLED THE SMELL OF GAS LINGERED FOR AT LEAST TWO DAYS. THE PROBLEM DID NOT START UNTIL THE RECALL WAS PERFORMED. THE DEALER WAS NOTIFIED. *JG
FUEL SYSTEM, GASOLINEApril 29, 2002
NHTSA 00 V 268 000/ MANUFACTURERS RECALL 895 CONCERNING FUEL LEAKAGE. DEALER, SUPER STORE GREENVILLE, GREENVILLE, MI, PHONE# 616/754-3635 UNABLE TO HONOR MANUFACTURERS RECALL, NO PARTS AVAILABLE. *AK *YH
FUEL SYSTEM, GASOLINEApril 29, 2002
CONSUMER RECEIVED RECALL (00V268000) NOTICE FOR FUEL RAIL REPLACEMENT. RECALL NOTICE STATED THAT REPLACEMENT WOULD TAKE UP TO 1 AND 1/2 HOURS, HOWEVER, DEALERSHIP TOOK UP TO 6 HOURS TO REPAIR. ALSO CONSUMER IS REQUESTING PAPER WORK FOR STATE INSPECTION THAT WAS PERFORMED ON VEHICLE. *TT
AIR BAGSApril 28, 2002
CLOCK SPRING FAILURE FROM DEALER DIAGNOSIS. APPEARS TO BE COMMON PROBLEM. AIRBAG IS SAFETY ITEM. *AK
AIR BAGSApril 28, 2002
CLOCK SPRING FAILURE FROM DEALER DIAGNOSIS. APPEARS TO BE COMMON PROBLEM. AIRBAG IS SAFETY ITEM. *AK
AIR BAGS,ELECTRICAL SYSTEMApril 24, 2002
AIR BAG LIGHT WILL COME ON AND STAY ON AFTER TAKING IT TO THE DEALER. DEALER NOTED THAT CLOCK SPRING IN THE VEHICLE WILL HAVE TO BE REPLACED. *AK HORN WOULD NOT OPERATE. *YD
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMApril 19, 2002
HORN, CRUISE CONTROL, AIRBAG HAVE STOPPED WORKING - CLOCK SPRING PROBLEM???*AK
ELECTRICAL SYSTEMApril 17, 2002
CONSUMER STATES VEHICLES ENGINE WAS TURNED OFF, CONSUMER WAS GETTING GAS, AFTER ENTERING THE VEHICLE CONSUMER SMELLED SMOKE, AND SAW SMOKE COMING OUT OF DASH. CONSUMER DROVE CAR TO A MECHANIC. NLM *YH
POWER TRAINApril 17, 2002
AFTER PULLING AWAY FROM A STOP, NOTICED A PUDDLE WAS LEFT & A CLANKING NOISE. TOOK VEHICLE TO TRANSMISSION SPECIALIST. WAS INFORMED THAT THE DIFFERENTIAL PIN HAD WEDGED A HOLE IN THE TRANSMISSION. THIS WAS CAUSING THE LEAK & THE NOISE. NLM
SUSPENSIONApril 11, 2002
STRUT TOWER ON PASSENGER'S FRONT IS RUSTED THROUGH, MILEAGE AT TIME WAS 96000.*AK
VEHICLE SPEED CONTROLApril 10, 2002
INTERMITTENTLY A RAW GAS SMELL IS LEAKING INSIDE THE VEHICLE. THE SMELL SO PERVASIVE AT TIMES THE CONSUMER WILL HAVE TO PULL OVER OR RIDE WITH THE WINDOWS DOWN. THE DEALER WAS NOTIFIED. PLEASE ADD MORE INFORMATION.
FUEL SYSTEM, GASOLINEApril 10, 2002
I WAS NOTIFIED OF RECALL THE FORST WEEK OF MARCH. I HAVE BEEN CALLING SINCE THEN TO SCHEDULE REPAIR. LOCAL DEALER NAME ABOVE HAS NOT RECEIVED PARTS NEEDED TO MAKE REPAIR. I CALL DAIMLER CHYSLER WHO CONTACTED DEALER. DAIMLER TOLD ME THE DEALER HAD BEEN ORDERING INCORRECTLY AND IT WOULD BE CORRECTED. THE DEALER NOW TELLS ME THE PARTS ARE ON BACK ORDER WITH NO EXPECTED RELEASE DATE AVAILABLE. THE RECALL NOTICE I RECEIVED SAID TO : "SIMPLY CONTACT YOUR DEALER RIGHT AWAY" THAT "AFTER EXTENDED USE, THE FUEL RAIL CROSSOVER TUBE O-RINGS ON YOUR MINIVAN MAY LEAK FUEL...CAN RESULT IN AN ENGINE COMPARTMENT FIRE." THEY MADE THE REPAIR SOUND TERRIBLY IMPORTANT YET I CAN'T GET THE REPAIR SCHEDULED.
SEAT BELTSApril 8, 2002
RED RELEASE BUTTONS ON VEHICLE IS SITUATED HIGHER THAN THE BUCKLE. WHEN PASSENGERS' ELBOWS HIT BUCKLE IT RELEASES. DEALER SAYS IT'S NORMAL. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMApril 7, 2002
CLOCKSPRING PROBLEM -- "AIRBAG" LIGHT ON, NO CRUISE CONTROL OR HORN FAILED. *AK
FUEL SYSTEM, GASOLINEApril 5, 2002
THE CONSUMER RECEIVED A RECALL NOTICE ON THE FUEL RAIL, BUT THE PARTS WERE ON BACK ORDER AND THE DEALER COULD NOT COMPLETE RECALL REPAIRS. *YH
ENGINE AND ENGINE COOLINGApril 4, 2002
MECHANIC WHO REPLACED MY BELT TENSIONER, STATED THAT HE REPLACED SAME PARTS ON DODGE CARAVANS IN A RECENT SHORT PERIOD OF TIME AND SUGGESTED THAT THIS IS A FACTORY OR DESIGN DEFECT. *AK
POWER TRAINApril 2, 2002
TRANSMISSION WOULD START TO MAKE A LOUD NOISE. ALSO, VEHICLE WOULD START JERKING WHILE CONSUMER WAS DRIVING. *JG *AK
FUEL SYSTEM, GASOLINEApril 1, 2002
ON WAITING LIST FOR MORE THAN 48 DAYS FOR FUEL RAIL CROSSOVER TUBE O-RINGS REPLACEMENT. DEALER CANNOT SAY WHERE WE ARE ON THE LIST, JUST THAT "YOU ARE IN THE PILE." NOTIFIED DAIMLERCHRYSLER CUSTOMER SERVICE, NO ASSISTANCE. NOW TURNING TO NHTSA FOR ASSISTANCE.*AK
FUEL SYSTEM, GASOLINEMarch 25, 2002
GOT RECALL NOTICE 00V268000/ MANUFACTURER'S RECALL 895 CONCERNING FUEL LEAKAGE. CALLED DEALER TO MAKE AN APPOINTMENT. WAS PUT ON A WAITING LIST BECAUSE DEALER STATED MANUFACTURER DID NOT SENT OUT MORE THAN 3 PARTS PER MONTH TO FIX RECALL. *AK
FUEL SYSTEM, GASOLINEMarch 22, 2002
AFTER FILLING UP FUEL TANK CONSUMER WAS DRIVING UP AN UPGRADE WHEN FRONT SEAM ON GAS TANK SPLIT AND ALLOWED GAS TO LEAK OUT, PUTTING VAPORS IN PASSENGER COMPARTMENT. TOOK VEHICLE TO DEALER, AND THEY REPLACED FUEL TANK. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
SEAT BELTSMarch 20, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash reported1 injury(ies)
NHTSA #759588FUEL SYSTEM, GASOLINEMarch 20, 2002
THE CONSUMER RECEIVED A RECALL NOTICE (00V268000) BUT PARTS WERE NOT AVAILABLE AND THE DEALER HAD NO IDEA WHEN THE PARTS WOULD BE AVAILABLE. *YH
FUEL SYSTEM, GASOLINEMarch 18, 2002
AFTER RECEIVING THE FIRST RECALL NOTICE (96V-002) THE REPAIRS WERE MADE AT THE DEALER, APPROXIMATELY 5 MONTHS LATER THE FUEL TANK CAUGHT FIRE WHILE BEING DRIVEN, AND THE CONSUMER BELIEVES THAT THE INITIAL REPAIR WAS DONE INCORRECTLY OR WAS NOT DONE AT ALL THE CONSUMER IS REQUESTING COMPENSATION FOR THE LOSSES SUSTAINED. NLM
Fire reported
NHTSA #564745AIR BAGSMarch 12, 2002
EA 01 007/AIR BAG CLOCKSPRING: AIR BAG SENSOR LIGHT REMAINS ON WHILE DRIVING AND HORN/CRUISE CONTROL ARE INOPERATIVE, DEALER NOTFIED. *AK *TT
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,AIR BAGSMarch 7, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ELECTRICAL SYSTEMMarch 6, 2002
CONSUMER STATES THAT INSTRUMENT PANEL DID NOT OPERATE AFTER VEHICLE WAS STARTED, CONSUMER HAD TO TURN IGINITION OFF THEN ON AGAIN, IT COMPLETELY QUIT WORKING AND DEALER MADE REPAIRS, HOWEVER VEHICLE WAS OUT OF ITS WARRANTY. *TT
ELECTRICAL SYSTEMMarch 6, 2002
CONSUMER STATES THAT INSTRUMENT PANEL DID NOT OPERATE AFTER VEHICLE WAS STARTED, CONSUMER HAD TO TURN IGINITION OFF THEN ON AGAIN, IT COMPLETELY QUIT WORKING AND DEALER MADE REPAIRS, HOWEVER VEHICLE WAS OUT OF ITS WARRANTY. *TT
FUEL SYSTEM, GASOLINEMarch 4, 2002
FUEL TANK LEAKS WHEN FILLED FULL WITH FUEL AND HAS A STRONG ODOR OF GASOLINE INSIDE AND OUTSIDE. FUEL ODOR IS NAUSEATNG.*AK
AIR BAGSMarch 2, 2002
ALL 3 COMPONENT FAILURES LISTED IN COMPLAINT DUE TO FAILURE OF CLOCK SPRING ASSEMBLY. CHRYSLER IS WELL AWARE OF THIS PROBLEM AS THEY HAVE REPLACED OVER 124,000 OF THEM BUT REFUSES TO PAY FOR THE REPAIR. MY DEALER QOUTED ME $250 COST TO REPAIR. THIS IS IN LINE WITH RESEARCH RESULTS FOR COST OF THIS REPAIR. HOPEFULLY NHTSA CAN EXERT PRESSURE ON CHRYSLER TO COVER THIS DEFECT AS IT IS CLEARLY A SAFETY ISSUE. THANKS FOR LISTENING.*AK
VISIBILITYMarch 1, 2002
WINDSHIELD WIPERS INTERMITTENTLY GO ON AND OFF AT VARIOUS SPEEDS. FOUND TO BE COMMON IN THIS MODEL, WHEN CONFERRING WITH OTHER OWNERS. WIPERS MAY FAIL DURING PERIODS OF HEAVY RAIN, CAUSING DRIVER TO LOSE SIGHT OF ROADWAY. *AK
AIR BAGSMarch 1, 2002
THE AIR-BAG WARNING LIGHT FLICKERED AS THE STEERING WHEEL WAS TURNED, THEN, EVENTUALLY STAYED LIT. DODGE REFUSED TO COVER THE REPAIR. IT HAS NOT BEEN REPAIRED DUE TO COST OF DIAGNOSIS AND REPAIR. ALSO HAVE POOR OPINION OF SERVICE DEPARTMENT. *AK
POWER TRAINFebruary 28, 2002
WHILE DRIVING ON FREEWAY AT 65 MPH TRANSMISSION COMPLETELY LOCKED UP. TOOK TO VEHICLE CHRYSLER. TRANSMISSION HAS FAILED SEVERAL TIMES BEFORE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
ELECTRICAL SYSTEM,AIR BAGSFebruary 28, 2002
DEFECT CLOCKSPRING LEADS TO AIRBAG LIGHT IS ON, AND PROPELY MAILFUNCTION. THE INSTRUMENT PANEL STARTED BURNING IN THE SWITCH CONTACTS AND SMOKE CAME OUT OF THE DASHBOARD. THE CAR WAS PARKED WITH TWO SMALL KIDS SITTING IN THEIR BABY SEATS. ONE OF THE KIDS, 3 YEARS OLD MANGED TO KNOCK ON THE WINDOW FOR GETTING HELP. THE FIRE STOPPED WITHOUT MAKING ADDITIONAL DAMAGES AND NOBODY WERE INJURED. THE FUSES DID NOT BLOW.*AK
ENGINE AND ENGINE COOLING,AIR BAGS,ELECTRICAL SYSTEMFebruary 28, 2002
1996 DODGE CARAVAN HAS THE VERY COMMON DODGE OIL LEAK...AIRBAG LIGHT ON ALSO..HORN DOES NOT WORK. *AK
AIR BAGSFebruary 27, 2002
WHILE TRAVELING, THE AIR BAG INDICATOR LIGHT WOULD FLASH ON, AND HORN WOULD NOT WORK. VEHICLE WAS SERVICED, AND TECHNICIAN STATED THAT CLOCK SPRING NEEDED TO BE REPLACED. *AK *YH
FUEL SYSTEM, GASOLINEFebruary 25, 2002
LEAKAGE IN FUEL RAIL. HAD CONTACTED DEALER, BUT PROBLEM STILL THERE, AND COULD NOT BE FIXED. PLEASE PROVIDE MORE INFORMATION.*AK
FUEL SYSTEM, GASOLINEFebruary 25, 2002
CONSUMER HAD TAKEN VEHICLE TO DEALER FOR REPLACEMENT OF MALFUNCTIONED FUEL INJECTOR. HAD TO BE REPLACED TWICE. PLEASE PROVIDE MORE INFORMATION.*AK
SERVICE BRAKES, HYDRAULICFebruary 25, 2002
WHILE DRIVING WOULD STEP ON BRAKES PEDAL, AND AT THE TIME OF ACTIVATION, WILL MAKES A LOUD NOISE. HAD CONTACTED DEALER. PLEASE PROVIDE MORE INFORMATION.*AK
ENGINE AND ENGINE COOLINGFebruary 25, 2002
WHILE DRIVING ENGINE STALLLED WITHOUT A PRIOR WARNING. CONSUMER TRIED TO RESTART VEHICLE, BUT ENGINE COULD NOT BE RESTARTED. HAD TO BE TOWED TO DEALER THEN REPAIRED. PLEASE PROVIDE MORE INFORMATION.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMFebruary 21, 2002
THE AIRBAG INDICATOR HAS TURNED ON AND WILL NOT GO OUT. NO FAILURE CODES ARE REPOTED. THE HORN WILL NOT WORK AND THE CRUISE CONTROL WILL NOT WORK. THE WINDSHIELD WIPERS GO ON BY THEMSELVES OCCASIONALLY. THE LEFT DOOR LOCK WILL UNLOCK AND LOCK QUICKLY WHEN THE KEY IS TURNED TO OPEN THE DOOR.*AK
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROLFebruary 20, 2002
WHILE TRAVELING ON INTERSTATE AND WITHOUT PRIOR WARNING, VEHICLE SHUTDOWN AND THERE WAS NO POWER. DEALERSHIP IS AWARE OF PROBLEM.*AK DEALER REPLACED A BAD ISC MOTOR TO REMEDY STALLING PROBLEM. FAULTY CRANKSENSOR AND CAM SENSOR CAUSED A NO START CONDITION. VEHICLE SHAKES AND RUNS ROUGH, DEALER REPLACED POWERTRAIN CONTROL MODULE. *JB
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROLFebruary 15, 2002
THE CLOCKSPRING ACTS AS AN ELECTRICAL CONDUIT FOR THE DRIVER'S AIR BAG, HORN AND CRUISE CONTROL. WHEN IT BREAKS ONE OR MORE OF THESE SYSTEMS FAILS WITHOUT WARNING. I FEEL THAT IT IS A VERY DANGEROUS DEFECT. I HAVE NEVER HAD A CLOCKSPRING FAIL ON ANY OTHER CAR THAT I HAVE OWNED, SEVERAL OF WHICH HAVE GONE WELL BEYOND 100,000 MILES.*AK
POWER TRAINFebruary 11, 2002
TRANSMISSION HAS LOCKED UP 4 TIMES. 1ST TIME @ 54KMILES/2ND @ 37KMILES/3RD @ 30KMILES/ 4TH (WHICH WAS A REMANUFACTURED) @ 48K MILE. ALL OF THESE OCCURRED WHILE I WAS PULLING INTO AN INTERSECTION OR THROUGH A LIGHT.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMFebruary 9, 2002
THE FAILURE OF THE CLOCKSPRING ASSEMBLY RESULTED IN THE AIR BAG LIGHT BEING ILLUMINATED, AND I'M ASSUMING THAT THE DRIVERS SIDE BAG WAS ALSO INOPERATIVE. THE HORN AND CRUISE CONTROL WERE DEFINITELY INOPERATIVE. I PURCHASED A REPLACEMENT CLOCKSPRING ($75) AND INSTALLED IT MYSELF (2 HOURS). THE NATURE AND FREQUENCY OF THIS FAILURE WOULD SEEM TO WARRANT A RECALL, IN MY OPINION.
FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROLFebruary 5, 2002
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
ENGINE AND ENGINE COOLING,EQUIPMENTFebruary 4, 2002
THERE IS A VERY FOUL SMELL INSIDE VEHICLE WHENEVER CONSUMER STARTED UP VEHICLE.ALSO, AIR CONDITIONER DOES NOT WORK. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
FUEL SYSTEM, GASOLINEFebruary 4, 2002
I DISCOVERED A LEAK ON THE FRONT FUEL RAIL ON MY 1996 DODGE GRAND CARAVAN. WAS INFORMED PRIOR TO PURCHASE IN NOVEMBER 2001 THAT ALL RECALL ISSUES HAD BEEN RESOLVED ON THIS VEHICLE. THE REPAIR HAD NEVER BEEN DONE TO THE VAN, AND I DISCOVERED THE LEAK AS THE VAN IDLED IN MY DRIVEWAY ON 2-2-2002.*AK
FUEL SYSTEM, GASOLINEJanuary 29, 2002
THIS IS A FOLLOWUP ON ODI 757393 SUBMITTED ON 1/24/2002 AND AMENDED 1/27/2002. UPON TOWED RETURN OF VEHICLE TO SERVICE AGENT REPAIR SHOP, SERVICE AGENT INVESTIGATED VISIBLE GASOLINE LEAK. UPON CAREFUL EXAMINATION OF THE REPLACEMENT VENT ASSEMBLY, SERVICE AGENT REPORTED THAT WHILE THE PART "LOOKED" LIKE THE RIGHT PART; IT INDEED WAS AN INCORRECT PART. THE SERVICE AGENT SAID THE PART WAS PREVIOUSLY PACKAGED AND SHIPPED IN A BOX WITH THE CORRECT PART NUMBER; HOWEVER IN CONVERSATIONS WITH DAIMLERCHRYSLER, IT WAS ONLY THEN DETERMINED TO BE AN INCORRECT PART. THEY COULD ONLY DISTINQUISH THE PART BY ITS VENDOR MANUFACTURER'S "CASTING NUMBER" CAST INTO THE ASSEMBLY. CHRYSLER VERIFIED THAT THIS WAS INDEED AN INCORRECT PART; AND A REPLACEMENT VENT ASSEMBLY WAS ORDERED AND REPLACED. THIS ALLEVIATED THE PREVOUS LEAK. SERVICE AGENT REPORTS HIS TECHNICIAN COULD NOT DISTINGUISH THE INCORRECT PART FROM THE REAL PART, AND FELT IT WAS SECURELY TIGHTENED, BUT THE APPARENT CLEARANCES AND SLIGHT SIZE DIFFERENCES ALLOWED THE GASOLINE LEAK TO DEVELOP. NO LEAK WAS FURTHER NOTED WITH THE COMPLETE FILL-UP OF THE GAS TANK BY THE OWNER. IT IS NOTED THAT THE SERVICE AGENT HAD NO "SPECIAL" PROCEDURE FOR TESTING THE GAS-TIGHTNESS OF THE GAS TANK AS HE HAD NOT PREVIOUSLY FILLED THE TANK TO OVERFLOW TO CHECK SAME. THIS APPEARS TO BE A "DEFICIENCY" IN TANK REPLACEMENT PROCEDURE, AS IT WAS ONLY WHEN THE OWNER SUBSEQUENTLY FILLED THE TANK THAT THE ORIGINAL LEAK WAS EVER DETECTED.*AK
STRUCTUREJanuary 29, 2002
SERVICE AGENT DETERMINED/CONFIRMED ANTI-FREEZE COOLANT LEAK INTO THE PASSENGER SIDE CARPET AND DOOR SILL AREA. THE LEAK MADE AN OFFENSIVE ODOR, FERMENTING THE CARPET, AND THE RESIDUAL SMELL/ANTIFREEZE FUMES APPEARS UNHEALTHY TO BREATH IN. THE LEAK WAS DETECTED BY VISIBLE SUBSTANTIAL WETNESS OF THE CARPET AREA ABOUT THE SILL AREA. CARPET BECAME SLIGHTLY DISCOLORED/STAINED BY THE ANTI-FREEZE LEAK. THE ACTUAL LOCATION OF THE LEAK COULD NOT BE DETECTED WITHOUT THE COMPLETE DISASSEMBLY OF THE REAR INTERIOR TRIM. A QUOTE OF OVER $230 IN MATERIALS AND $430 IN LABOR WAS GIVEN TO REPAIR THE LEAKING CORE. THIS IS AN EXORBITANT AMOUNT OF COST, AND OFFERS A POTENTIAL UNHEALTHY SITUATION IF LEFT UNREPAIRED. THE OWNER CANNOT FORESEE EXPENDITURE OF SUCH MAGNITUDE OF COSTS, AND MUST TRY TO SEEK A LESS EXPENSIVE REMEDY. NOTE, THE SERVICE AGENT WOULD NOT DISCONNECT/SHORT CIRCUIT THE HEATER CORE LINES TO DISCONNECT/REMOVE THIS HEATER CORE FROM SERVICE; HENCE AN IMPASSE REMAINS. THE OWNER WILL BE FORCED TO DO SAME TO ELIMINATE THE PERSISTENT LEAK.*AK
ENGINE AND ENGINE COOLINGJanuary 27, 2002
THIS IS A FOLLOWUP ON ODI 757303 VOQ SUBMITTED 01/24/2002 BY OWNER FOR ORIGINAL GAS TANK VENT ASSEMBLY LEAK. A CERTIFIED DODGE SERVICE AGENT HAD REPLACED MY ORIGINAL GAS TANK AND VENT ASSEMBLY WITH NEW GAS TANK AND VENT ASSEMBLY, AS THE ORIGINAL VENT ASSEMBLY IS NO LONGER MANUFACTURED; HENCE A NEW GAS TANK WAS REQUIRED FOR A REPLACEMENT PART. THIS PART SYSTEM CONTAINED A REDESIGNED VENT ASSEMBLY AND GAS TANK. AFTER TANK/VENT ASSEMBLY REPLACMENT WAS COMPLETED ON 01/24/2002, CAR WAS RETURNED TO OWNER. ON 01/27/2002, THE OWNER'S WIFE PROCEEDED TO "FILL UP" THE GAS TANK. OWNER'S WIFE REPORTED STRONG RAW GASOLINE FUMES. VISUAL INSPECTION OF THE UNDERCARRIAGE NOTED VISIBLE GASOLINE LEAKING FROM THE NEWLY REPLACED GAS TANK AT THE VENT ASSEMBY. THIS IS EXTREMELY DANGEROUS, AS THE OWNER MEASURED A CLEARANCE DISTANCE OF ONLY NINE (9) INCHES FROM THE HOT SURFACE OF THE REAR MUFFLER ASSEMBLY WITH NO THERMAL SHIELDING. THE OWNER HAS IMMEDIATELY NOTIFED THE SERVICE AGENT. THE OWNER QUESTIONS THE APPROPRIATENESS, "DESIGN" AND LOCATION OF THE PRESENT VENT ASSEMBLY ON THE GAS TANK, IN LIGHT OF THIS LEAK. A POTENTIALLY HAZARDOUS OR EXPLOSIVE SITUATION COULD EXIST..*AK
STEERING,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMJanuary 24, 2002
I HAVE A GRAND CARAVAN ES PURCHASED NEW IN 1996. ABOUT TWO YEARS AGO THE AIR BAG, CRUISE CONTROL AND THE HORN ALL QUIT AT ONCE. BEING UNDER EXTENDED WARRANTY I RETURNED THE VEHICLE TO THE DEALER. THE DEALER DIAGNOSED THE PROBLEM AS A BROKEN CLOCK (SP.) SPRING LOCATED BEHIND THE AIR BAG. THIS DEVICE APPARENTLY AFFECTS ALL THREE NON-WORKING SYSTEMS, AND WAS NOT A WARRANTY ITEM, $350 TO FIX. THE DEALER SAID IT WAS A PROBLEM WITH DODGE TRUCKS AND A RECALL "COULD BE IN THE WORKS" ADDITIONALLY, FOR SOME REASON DURING COLD WEATHER MY TURN SIGNALS STOP WORKING, AS THE LEVER ENTERS THE STALK IN THE CLOCK SPRING AREA I SUSPICION IT IS AFFECTING THEM ALSO.
FUEL SYSTEM, GASOLINEJanuary 24, 2002
OWNER REPORTED RAW FUEL ODOR AFTER FILLING FUEL TANK. PREVIOUS TSB #845 RECALL (O-RING) WAS PERFORMED 04/21/2000 AND VERIFIED OK. SERVICE AGENT REPORTS VENT ASSEMBLY ON GAS TANK DEFECTIVE AND LEAKING. FIX INVOLVED COMPLETE REPLACEMENT OF GAS TANK WITH NEW MODEL, AS PRESENT VENT ASSEMBLY IS NO LONGER MANUFACTURED NOR COMPATIBLE WITH ORIGINAL TANK. DODGE POST WARRANTY PARTICIPATED FOR 50% OF MATL COST OF TANK ONLY. DISSATISFIED OWNER MADE TO INCUR $302 MATL/$100 LABOR + TAX TO INCUR FIX. OWNER REQUESTED DEFECTIVE PART; DODGE SERVICE AGENT REFUSED CITING NOT APPLICABLE TO EXTENDED POST WARRANTY OFFER AND NEED FOR SERVICE REP TO ACCOUNT FOR SAME. WOULD ONLY RELEASE PART IF OWNER FULLY PAID FOR FIX. (SOUNDED LIKE A RUSE.) OWNER WAS FORCED TO ACCEPT OFFER IN LIGHT OF SAFETY CONCERNS. SUGGEST INVESTIGATION OF DEFECTIVE PART, AS CURRENTLY HELD BY SERVICE AGENT AND WHY ORIGINAL PART IS NO LONGER AVAILABLE TO ACCOMMODATE REPAIR MAKING THE FIX TO MANUFACTURER'S NEW DESIGNS(DESIRES)? OWNER HAS EXPRESSED HIS TOTAL DISSATISFACTION TO SERVICE AGENT WITH NO RESULTS, SHORT OF SUGGESTED WITHDRAWAL OF OFFER. SERVICE MANAGER SUGGESTED IF OWNER DID NOT WISH TO PARTICIPATE IN THE "FIX" HE WOULD SUGGEST THAT THE OWNER NOT COMPLETELY FILL UP THE GAS TANK. OWNER NOTES AN EXTREMELY CLOSE PROXIMITIY OF THE DEFECTIVE ORIGINAL (AND REPLACED) PLASTIC VENT ASSEMBLY TO REAR MUFFLER ASSEMBLY. THE REPLACEMENT TANK IS ALSO PLASTIC. THE ORIGINAL GAS TANK WAS REPORTED TO BE "GOOD" AT TIME OF RECALL, AND AT TIME OF REPLACEMENT. SERVICE MANAGER ALLUDED TO FREE REPLACEMENT OF TANKS SHOWN TO BUCKLE OR BOW AT TIME OF RECALL #845. SIMILAR OFFER WAS NOT EXTENDED AT PRESENT TIME OF REPLACEMENT OF GAS TANK.*AK
POWER TRAINJanuary 23, 2002
TRANSMISSION FAILED FOR THE SECOND TIME, MANUFACTURER STATES OUT OF WARRANTY THIS TIME. EXTREMELY RUDE CUSTOMER SERVICE REP AT CHRYSLER HOTLINE STATED CAR IS OLD AND NO ONE IN THE CHYRSLER CORPORATION CAN DO ANYTHING ABOUT IT. HISTORY OF THIS TRANSMISSION IS POOR AND MANUFACTURER DEFECTS ARE CLEARLY THE CAUSE.PLEASE HELP MAKE CHRYSLER UNDERSTAND ITS RESPONSIBILITY FOR THIS PROBLEM. *AK
AIR BAGSJanuary 22, 2002
HORN COMMUNICATION WORKS INTERMITTENTLY COMES ON AND OFF. AIRBAG LIGHT COMES ON DASHBOARD, AND THERE IS NO CRUISE CONTROL. DEALERSHIP IS AWARE OF PROBLEM.*AKTHE FAILED PART IS THE CLOCK SPRING. THERE IS A RECALL ISSUED CONCERNING THIS PART. THE ONTARIO SERVICE DEPARTMENT IS NOT AWARE OF ANY RECALLS ISSUED. *JG
ELECTRICAL SYSTEMJanuary 17, 2002
AIRBAG LIGHT CAM ON, I NO LONGER HAVE WORKING HORN OR CRUISE CONTROL.
ENGINE AND ENGINE COOLINGJanuary 17, 2002
CONSUMER STARTED THE VEHICLE AND THE ENGINE CAUGHT ON FIRE, CLAIM 33-0270-578. *SLC
Fire reported
NHTSA #6900957ENGINE AND ENGINE COOLINGJanuary 17, 2002
WHILE DRIVING, CONSUMER SMELLED GASOLINE, HE PULLED OVER AND HEARD A FUNNY NOISE, THEN SMOKE CAME OUT OF THE HOOD, CLAIM 35-W757-894. *SLC
Fire reported
NHTSA #6900974FUEL SYSTEM, GASOLINEJanuary 17, 2002
WHILE DRIVING, VEHICLE STALLED, CONSUMER GOT OUT OF THE VEHICLE TO FIND IT ON FIRE, FIRE SEEMED TO COME FROM THE UNDERSIDE AND NOT THE ENGINE AREA, DUE TO THE FUEL LINE RUBBING AGAINST THE RIGHT FRAME RAIL, THIS CAUSED A HOLE IN THE FUEL LINE, THUS CAUSING THE FIRE, CLAIM 16-N141-453. *SLC
Fire reported
NHTSA #6900975ENGINE AND ENGINE COOLINGJanuary 17, 2002
CONSUMERS DAUGHTER INFORMED HER THAT VEHICLE WAS SMOKING, CONSUMER WALKED OUT TO SEE VEHICLE SMOKING AND IN FLAMES, PRIOR TO THE FIRE THE CONSUMER HAD COMPLAINED THAT VEHICLE IDLED FAST AND DEALER COULD NOT FIND CAUSE, CLAIM 52-2509-400. *SLC
Fire reported
NHTSA #6900976ELECTRICAL SYSTEMJanuary 17, 2002
CONSUMER PARKED VEHICLE IN PARKING LOT, IT CAUGHT ON FIRE DUE TO A WIRE IN THE WIRING HARNESS, CLAIM 35-W700-085. *SLC
Fire reported
NHTSA #6900977ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEJanuary 17, 2002
CONSUMER WAS DROPPING OFF NIECE AND NOTICED SMOKE COMING FROM UNDER THE HOOD, CONSUMER LIFTED UP THE HOOD AND THOUGHT IT WAS OKAY, AFTER DRIVING PAST 4-5 HOUSES, CONSUMER SAW ORANGE AND STOPPED, VEHICLE WAS ON FIRE, CONSUMER HAD HEARD THAT THERE WAS A RECALL ON THE FUEL LINE, CLAIM 49-3238-941. *SLC
Fire reported
NHTSA #6900978ENGINE AND ENGINE COOLINGJanuary 17, 2002
VEHICLE CAUGHT FIRE IN CARPORT IN THE ENGINE COMPARTMENT, CLAIM 03-3171-084. *SLC
Fire reported
NHTSA #6900979ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEJanuary 17, 2002
CONSUMER TOOK CHILDREN TO SCHOOL AND COULD SMELL GAS, CONSUMER HAD RECEIVED A RECALL REGARDING THE FUEL PUMP, HOWEVER AFTER SPEAKING WITH THE DEALER HE DID NOT BELIEVE THIS PROBLEM HAD TO DO WITH THE RECALL, AFTER PACKAGE, VEHICLE WENT INTO HOUSE, NEIGHBOR CALLED HER AND STATED HER VEHICLE WAS ON FIRE AND WAS TOTALED, CLAIM 20-5211-880. *SLC
Fire reported
NHTSA #6900980ELECTRICAL SYSTEMJanuary 17, 2002
WHILE LEAVING HOME, CONSUMER HEARD A POFF, WHEN LOOKING UNDER THE HOOD, IT WAS SMOKING IN THE ENGINE COMPARTMENT, THE MAIN HARNESS IS MELTED, THERE WAS NO SIGN OF A FIRE, CLAIM 25-5394-275. *SLC
ENGINE AND ENGINE COOLINGJanuary 17, 2002
VEHICLE WAS PARKED ON THE SIDE OF THE ROAD WHEN IT CAUGHT ON FIRE, CLAIM 04-1215-889. *SLC
Fire reported
NHTSA #6900982ENGINE AND ENGINE COOLINGJanuary 17, 2002
WHILE DRIVING, CONSUMER WAS FLAGGED DOWN BY A PASSING MOTORIST AND WAS INFORMED THAT VEHICLE WAS ON FIRE, FLAMES WERE COMING OUT FROM UNDERNEATH THE VEHICLE, THE FAN BELT CAUSED THE FIRE, CLAIM 17-9113-989. *SLC
Fire reported
NHTSA #6900983FUEL SYSTEM, GASOLINEJanuary 17, 2002
WHILE DRIVING, VEHICLE STALLED, CONSUMER GOT OUT OF THE VEHICLE TO FIND IT ON FIRE, FIRE SEEMED TO COME FROM THE UNDERSIDE AND NOT THE ENGINE AREA, DUE TO THE FUEL LINE RUBBING AGAINST THE RIGHT FRAME RAIL, THIS CAUSED A HOLE IN THE FUEL LINE, THUS CAUSING THE FIRE, CLAIM 16-N141-453. *SLC
Fire reported
NHTSA #6900975ENGINE AND ENGINE COOLINGJanuary 17, 2002
CONSUMER STARTED THE VEHICLE AND THE ENGINE CAUGHT ON FIRE, CLAIM 33-0270-578. *SLC
Fire reported
NHTSA #6900957ENGINE AND ENGINE COOLINGJanuary 17, 2002
WHILE DRIVING, CONSUMER SMELLED GASOLINE, HE PULLED OVER AND HEARD A FUNNY NOISE, THEN SMOKE CAME OUT OF THE HOOD, CLAIM 35-W757-894. *SLC
Fire reported
NHTSA #6900974ENGINE AND ENGINE COOLINGJanuary 17, 2002
CONSUMERS DAUGHTER INFORMED HER THAT VEHICLE WAS SMOKING, CONSUMER WALKED OUT TO SEE VEHICLE SMOKING AND IN FLAMES, PRIOR TO THE FIRE THE CONSUMER HAD COMPLAINED THAT VEHICLE IDLED FAST AND DEALER COULD NOT FIND CAUSE, CLAIM 52-2509-400. *SLC
Fire reported
NHTSA #6900976ELECTRICAL SYSTEMJanuary 17, 2002
CONSUMER PARKED VEHICLE IN PARKING LOT, IT CAUGHT ON FIRE DUE TO A WIRE IN THE WIRING HARNESS, CLAIM 35-W700-085. *SLC
Fire reported
NHTSA #6900977ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEJanuary 17, 2002
CONSUMER WAS DROPPING OFF NIECE AND NOTICED SMOKE COMING FROM UNDER THE HOOD, CONSUMER LIFTED UP THE HOOD AND THOUGHT IT WAS OKAY, AFTER DRIVING PAST 4-5 HOUSES, CONSUMER SAW ORANGE AND STOPPED, VEHICLE WAS ON FIRE, CONSUMER HAD HEARD THAT THERE WAS A RECALL ON THE FUEL LINE, CLAIM 49-3238-941. *SLC
Fire reported
NHTSA #6900978ENGINE AND ENGINE COOLINGJanuary 17, 2002
VEHICLE CAUGHT FIRE IN CARPORT IN THE ENGINE COMPARTMENT, CLAIM 03-3171-084. *SLC
Fire reported
NHTSA #6900979ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEJanuary 17, 2002
CONSUMER TOOK CHILDREN TO SCHOOL AND COULD SMELL GAS, CONSUMER HAD RECEIVED A RECALL REGARDING THE FUEL PUMP, HOWEVER AFTER SPEAKING WITH THE DEALER HE DID NOT BELIEVE THIS PROBLEM HAD TO DO WITH THE RECALL, AFTER PACKAGE, VEHICLE WENT INTO HOUSE, NEIGHBOR CALLED HER AND STATED HER VEHICLE WAS ON FIRE AND WAS TOTALED, CLAIM 20-5211-880. *SLC
Fire reported
NHTSA #6900980ELECTRICAL SYSTEMJanuary 17, 2002
WHILE LEAVING HOME, CONSUMER HEARD A POFF, WHEN LOOKING UNDER THE HOOD, IT WAS SMOKING IN THE ENGINE COMPARTMENT, THE MAIN HARNESS IS MELTED, THERE WAS NO SIGN OF A FIRE, CLAIM 25-5394-275. *SLC
ENGINE AND ENGINE COOLINGJanuary 17, 2002
VEHICLE WAS PARKED ON THE SIDE OF THE ROAD WHEN IT CAUGHT ON FIRE, CLAIM 04-1215-889. *SLC
Fire reported
NHTSA #6900982ENGINE AND ENGINE COOLINGJanuary 17, 2002
WHILE DRIVING, CONSUMER WAS FLAGGED DOWN BY A PASSING MOTORIST AND WAS INFORMED THAT VEHICLE WAS ON FIRE, FLAMES WERE COMING OUT FROM UNDERNEATH THE VEHICLE, THE FAN BELT CAUSED THE FIRE, CLAIM 17-9113-989. *SLC
Fire reported
NHTSA #6900983AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMJanuary 16, 2002
AIRBAG LIGHT , HORN,AND CRUISE DOESN'T WORK
POWER TRAINJanuary 15, 2002
WHEN DEPRESSING GAS PEDAL VEHICLE WOULD NOT TRAVEL. VEHICLE WAS SERVICED. TECHNICIAN STATED THAT TRANSMISSION NEEDED TO BE REPLACED. CONSUMER WAS NOW ON 3RD TRANSMISSION. PLEASE PROVIDE FURTHER INFORMATION. *AK
VISIBILITYJanuary 15, 2002
WHILE USING WINDSHIELD WIPERS THEY WOULD WORK INTERMITTENTLY. DEALER REPLACED WIPER MOTOR. A YEAR LATER, WIPER MOTOR NEEDED TO BE REPLACED AGAIN. PLEASE PROVIDE FURTHER INFORMATION. *AK
SUSPENSIONJanuary 15, 2002
CONSUMER HEARD A LOUD NOISE COMING FROM FRONT END OF VEHICLE WHILE DRIVING.. WHILE VEHICLE WAS BEING SERVICED TECHNICIAN NOTICED SWAY BAR NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION. *AK
SEAT BELTSJanuary 14, 2002
VEHICLE REAR ENDED ANOTHER VEHICLE AT 3O-35MPH AND DRIVER'S SEAT BELT CAME UNBUCKLED DURING IMPACT. SEAT BELT RETRACTED AND WAS CAUGHT AROUND PASSENGER'S NECK. CHRYSLER HAS VEHICLE CURRENTLY.*AK
Crash reported
NHTSA #8002109STEERINGJanuary 10, 2002
WATER GETS ON POWER STEERING BELT, MAKING IT DIFFICULT TO STEER VEHICLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK
AIR BAGSJanuary 10, 2002
CLOCK SPRING HAS FAILED CAUSING AIR BAG LIGHT TO ILLUMINATE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK
SERVICE BRAKES, HYDRAULICJanuary 10, 2002
INTERMITTENTLY ABS LIGHT WILL STAY ILLUMINATED WHILE DRIVING. DELAER HAS NOT BENE ABLE TO DUPLICATE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
AIR BAGSJanuary 6, 2002
CLOCKSPRING ASSEMBLY IN THE STEERING COLUMN THAT CARRIES POWER TO THE DRIVER SIDE AIRBAG INSTALLED IN THE STEERING WHEEL IS BROKEN AND THUS THERE IS NO ELECTRIC CONNECTION TO THE AIRBAG. THE FAILURE IS DUE TO THE WAY THE CONNECTING WIRE, CONSISTING OF A FOIL ON A FLEXIBLE BELT, IS WOUND INTO "CLOCKSPRING". THE BELT MAKES TWO BENDS WHICH CAUSES STRETCHING PRESSURE TO THE FOIL AND IN THE LONG RUN WEARS THE FOIL AND BREAKS THE CONNECTION. THE SAME CONFIGRATION CARRIES ALSO THE SIGNAL HORN CONNECTION AND WHEN THE PARALLEL RUNNING FOILS BREAK ALSO HORN FAILS TO WORK. *AK
FUEL SYSTEM, GASOLINEJanuary 3, 2002
THERE IS A GAS SMELL INSIDE THE VEHCLE. CONSUMER FEELS THIS IS DANGEROUS BECAUSE GAS IS LEAKING ALL OVER ENGINE AND COULD CATCH ON FIRE. THERE IS A RECALL FOR THE FUEL RAIL, HOWEVER CONSUMER HAS YET TO CONTACT THE DEALER. *AK *YH
FUEL SYSTEM, GASOLINEDecember 31, 2001
VEHICLE IS LEAKING FUEL CAN SMELL INSIDE THE VEHICLE. TOOK VEHICLE TO MECHANIC, AND MECHANIC STATED THAT FUEL RAIL NEEDED TO BE FIXED. PLEASE PROVIDE MORE INFORMATION.*AK
FUEL SYSTEM, GASOLINEDecember 31, 2001
FUEL LEAKAGE VIA CRACKED FUEL RAIL AND O RINGS. DEALER STATES "NO RECALL" SO NO "FREE" REPAIRS.*AK
FUEL SYSTEM, GASOLINEDecember 21, 2001
CONTACTED LOCAL DEALER AND THEY DID NOT WANT TO FIX PROBLEM UNDER RECALL EVEN THOUGH AWARE RECALL NOTICE COMING OUT IN JANUARY. DUE TO EXTREME HAZARDOUS CONDITIONS WITH PLANNED TRIP OF BOY SCOUTS IMMEDIATE REPAIRS NECESSARY BY LOCAL MECHANIC.
AIR BAGSDecember 20, 2001
THE CLOCKSPRING WAS REPLACED 3 TIMES, WHICH CAUSED THE HORN AND CRUISE CONTROL TO BE INOPERATIVE. TS *JB
FUEL SYSTEM, GASOLINEDecember 20, 2001
THIS COMPONENT HAS A RECALL AT NHTSA SITE BUT CHRYSLER HAS NOT RECALLED, IT WILL COST 443.00 TO FIX, I DO NOT HAVE THE MONEY THIS CLOSE TO CHRISTMAS. WHEN IS CHRYSLER REQUIRED TO RECALL. *AK
FUEL SYSTEM, GASOLINEDecember 18, 2001
PLASTIC FUEL TANK RUPTURED FOR NO APPARENT REASON-GASOLINE LEAKED INTO GARAGE. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMDecember 12, 2001
AIR BAG LIGHT ON THE INSTRUMENT PANEL ILLUMINATED, HORN FAILED TO OPERATE, AND CRUISE CONTROL WAS INOPERABLE. DEALERSHIP HAS EXAMINED VEHICLE, AND DETERMINED CLOCKSPRING ASSEMBLY WAS FAULTY, AND HAD TO REPLACED AT THE CONSUMER'S EXPENSE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
FUEL SYSTEM, GASOLINEDecember 7, 2001
HAD DEALER COMPLETE RECALL # 99V216000 IN EARLY 2000, UPON DRIVING HOME AND FILLING THE FUEL TANK NOTICED LARGE AMOUNT OF FUEL LEAKING UNDER VEHICLE. DEALER TOWED VEHILCE BACK TO DEALERSHIP (THEIR EXPENSE), AND REPLACED "CRACKED" ATTACHING NUT FROM RECALL WORK. DROVE HOME (70 MILES) AND DISCOVERED SMALL QUANTITY OF FUEL STILL LEAKING FROM TANK FITTINGS. RETURNED VEHICLE TO DEALER (MY EXPENSE). SHOP ADVISED THEY TIGHTENED LOOSE ATTACHING NUT FROM PREVIOUS RECALL. STILL NOTICED ODOR OF FUEL CONSISTANTLY BUT COULD NOT SEE ANY LEAKS AS PREVIOUS. DUE TO CONCERNS ABOUT FIRE SAFETY (I'M THE FIRE CHIEF IN HOMER) I TOOK VEHICLE TO LOCAL GARAGE (MY EXPENSE). THEY FOUND THIS SAME ATTACHING NUT AND FUEL PUMP MODULE ASSEMBLE LEAKING AND REFERRED ME BACK TO THE DEALERSHIP. RETURNED VEHICLE TO DEALERSHIP ON NOVEMBER 27, 2001 AND PICKED IT UP ON DECEMBER 5 AFTER THEY "REPLACED" SEALING O-RING AND ATTACHING NUT FROM PREVIOUS RECALL (ALMOST $100.00 OF MY EXPENSE). FILLED FUEL TANK ON DEC. 6 AND DISCOVERED LARGE QUANTITY OF FUEL LEAKING FROM SAME AREA UNDER VEHICLE. REPORTED PROBLEM TO DEALSHIP AND THEY ADVISED TO RETURN VEHICLE TO THEM FOR FURTHER REPAIR, WITH THEM RECOMMENDING AND ORDERING REPLACEMENT FUEL TANK. I SUSPECT A COMBINATION OF POOR QUALITY WORK AND POSSIBLE DESIGN FLAWS WITH THE TANK AND FUEL PUMP MODULE ASSEMBLY, NUT AND O-RING.*AK
VISIBILITYDecember 5, 2001
WHENEVER IT STARTS TO SNOW OR RAIN WOULD TURN ON WINDSHIELD WIPERS TO CLEAR WINDSHIELD, WINDSHIELD WIPERS WOULD SOMETIMES WORK, AND OTHER TIMES WOULD STOP WORKING AFTER BEING ON FOR A WHILE. SOMETIMES, WINDSHIELD WIPERS WOULD NOT BE ABLE TO TURN OFF. THIS CAUSES HAVOC WITH DRIVER'S VISIBILITY ON THE ROAD. PROBLEM IS INTERMITTENT. HAD TAKEN VEHICLETO DEALERSHIP MANY TIMES. DEALER INFORMED CONSUMER NO PROBLEM FOUND. TOLD TO BRING VEHICLE BACK WHEN IT HAPPENS AGAIN. *AK
POWER TRAINNovember 28, 2001
WE WERE DRIVING THE VEHICLE ON THE INTERSTATE AT 65 MPH WHEN THE TRANSMISSION SUDDENLY AND UNEXPECTEDLY GAVE OUT. THE VEHICLE DROPPED IN SPEED FROM 65 TO UNDER 40MPH IN LESS THAN TWO SECONDS CAUSING THE VEHICLE TO NEARLY BE INVOLVED IN A CATASTROPHIC REAR END ACCIDENT WITH A TRACTOR TRAILER TRUCK FOLLOWING BEHIND MY VAN. THIS IS A COMMON PROBLEM WITH CHRYSLER VEHICLES PLEASE DO SOMETHING ABOUT IT SINCE THEY ARE NOT. THANK YOU. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMNovember 27, 2001
THE AIR BACK INDICATOR LIGHT STAYS ILUMINATED. WAS INFORMED BY DEALER THAT CLOCK SPRING WAS FAILING AND THAT THIS CONTROLS THE HORN, CRUISE CONTROL AND AIRBAG. EVENTUALLY THIS WOULD FAIL COMPLETELY AND WE WOULD LOSE THE PROPER FUNCTION OF THESE COMPONENTS (WHICH IN MY MIND IS A SAFETY HAZARD AND SHOULD BE RECALLED/FIXED FREE OF CHARGE BY CHRYLSER. *AK
AIR BAGSNovember 24, 2001
READ IN NEWSGROUPS THAT CLOCK SPRING FAILURES SHOULD BE REPORTED; CONCERNED ABOUT AIRBAG VIABILITY AS WELL. *AK
TIRESNovember 12, 2001
TREAD IS SEPARATING IN CHUNKS AND EXPOSING STEEL BELTS. *AK (DOT NUMBER: T2749938 TIRESIZE: P215/65R15)
FUEL SYSTEM, GASOLINENovember 12, 2001
CHRYSLER CORP NOTIFIED ME TO RETURN MY DODGE VAN FOR FUEL FILLER TUBE RECALL SERVICE. I MADE AN APPOINTMENT WITH ARRIGO DODGE, AN AUTHORIZED DODGE DEALER, TO PERFORM THE SERVICE. AFTER THREE MONTHS WAITING, MARK NORMAN SCHEDULED MY RECALL SERVICE. MECHANIC NUMBER 269 PERFORMED THE RECALL SERVICE ON 6/7/2000. I RECEIVED MY VAN ON 6/7/2000 AND PROCEDED TO FILL UP AN EMPTY FUEL TANK. WHEN THE PUMP'S AUTO SHUTOFF ENGAGED, HEAVY FUEL OVERFLOWED UNDER MY VAN. I LOOKED UNDER AND SAW FUEL SPILLING FROM A JUNCTURE OF THE FUEL TUBE AND TWO CONNECTING LINES FROM THE FUEL TUBE TO THE MAIN GAS TANK. THIS HAS NEVER HAPPENED BEFORE DURING MY OWNERSHIP. I IMMEDIATELY RETURNED TO ARRIGO DODGE'S MARK NORMAN TO COMPLAIN. HE ALLABIED WITH "...LET EVERTHING SEAT INTO PLACE. DRIVE IT FOR SEVERAL TANKS OF GAS." THE LEAKING NEVER CORRECTED ITSELF AND THE FUMES RADIATING FROM THE FUEL FILLER VALVE CONTINUED. EXCUSES HAVE CONTINUED FOR 17-MONTHS. I HAVE BEEN PASSED BACK AND FORTH BETWEEN ARRIGO DODGE AND CHRYLER CORP'S CUSTOMER RELATIONS FOR MONTHS AFTER I REALIZED ARRIGO DODGE WAS STONEWALLING. ARRIGO DODGE ALSO FIRED MY FIRST SERVICE WRITER, MARK NORMAN. I WENT AND PAID FOR AN INDEPENDENT CHRYSLER DEALER TO LOCATE THE PROBLEM AREA, JUST TO HAVE CONFIRMATION WHERE THE LEAK WAS ORIGINATING. I HAVE DATES & SUMMARIES OF MY HONEST EFFORTS TO RESOLVE THIS SERVICE FAULT. ON 11/8/2001, I WAS BLATANTLY LIED TO BY SERVICE MANAGER, ORLANDO FERRER, AND DECIDED TO USE OTHER ALTERNATIVES TO CORRECT THIS SERVICE BLUNDER.*AK
INTERIOR LIGHTING,EQUIPMENTNovember 11, 2001
I HAVE BEEN HAVING ALL KINDS OF TROUBLES WITH THE RADIO SINCE I BOUGHT IT,,,, NO BIG DEAL,,, UNTILL TODAY WHEN COMING HOME FROM MY PARENTS SMOKE STARTED COMING OUT OF THE INTERIOR LIGHTS CONTROL. *AK
FUEL SYSTEM, GASOLINENovember 5, 2001
THE ORIGINAL FUEL PUMP FAILED. REPLACEMENT OEM PUMP LEAKED GAS OUT OF DEFECTIVE SEAL WHEN TANK WAS FILLED, RESULTING IN A SIGNIFICANT GAS SPILL AND FIRE HAZARD. DEALED EXPLAINED THAT WHEN PUMP IS REPLACED THEY DO NOT CHECK FOR TANK SEAL INTEGRITY. REPLACEMENT PUMP REPLACED AT NO ADDITONAL CHARGE. *AK
AIR BAGSNovember 1, 2001
WHILE OPERATING VEHICLE AIRBAG LIGHT ON THE INSTRUMENT PANEL ILLUMINATES FOR SHORT PERIODS OF TIME, 6-30 SECONDS. THIS PROBLEM OCCURS WHEN STEERING IS TURNED HARD TO RIGHT AND, CORRECTS ITSELF WHEN TURNED TO LEFT. DEALER HAS NOT EXAMINED VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *AK
ELECTRICAL SYSTEMOctober 31, 2001
CONSUMER SMELLED SOMETHING ELECTRICAL BURNING. NOTICED FLAMES INSIDE DASHBOARD. CONSUMER PULLED OVER AND SHUT CAR OFF. CONSUMER TOOK VEHICLE TO DEALER. *AK
Fire reported
NHTSA #898552FUEL SYSTEM, GASOLINEOctober 30, 2001
WHEN VEHICLE WAS PARKED ON A DECLINE, FUEL WOULD LEAK OUT WHEN IT WAS FULL OR 3/4 FULL. MECHANIC INDICATED BALL UNIT THAT PREVENTS FUEL FROM LEAKING OUT OF THE TANK CONVERTOR WAS FAILING AND NOT SEALING IT OFF.*AK *JB
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMOctober 25, 2001
AIRBAG LIGHT CAME ON PERMANENTLY ON 10/10/01. SHORTLY THEREAFTER, DISCOVERED BOTH HORN AND CRUISE CONTROL INOPERABLE. REMEMBERED INTERNET REPORT ABOUT NHTSA STEPPING UP PROBE OF CHRYLSER MINIVANS FOR CLOCKSPRING FAILURE COMPLAINTS (INTERNET REPORT FROM 3/2000). MENTIONED REPORT TO DEALER PERSONNEL WHEN TOOK VEHICLE IN TO DODGE DEALER FOR SERVICE. THEY INDICATED NO FORMAL RECALL ON THIS PART YET, BUT SAVE RECEIPT IN EVENT FUTURE RECALL REQUIRED. SENDING THIS INFORMATION AS FURTHER EVIDENCE TO NHTSA THAT THERE IS A PROBLEM WITH THIS PART ON THESE PARTICULAR VEHICLES.*AK
POWER TRAINOctober 18, 2001
I PURCHASED MY MINIVAN FROM BEDARD BROS. ON FEB. 21, 2000. ON APRIL 3, 2000 IT HAD A REBUILT TRANSMISSION PUT IN BY BEDARD BROS. BECAUSE WHILE I WAS DRIVING IT SUDDENLY DROPPED INTO A LOWER GEAR. THEN IT STARTED LEAKING FLUID. BEDARDS SAID A PIN CAUSED A HOLE IN THE TRANSMISSION CASE. ON MAY 10, 2000, I HAD THE SAME PROBLEM WITH THE TRANSMISSION DROPPING INTO A LOW GEAR AND THE CHECK ENGINE LIGHT COMING ON. A MECHANIC AT BEDARD BROS. HOOKED HIS COMPUTER TO THE VEHICLE AND RESET THE CODES NOT BEING ABLE TO DUPLICATE THE PROBLEM. IN OCT. 2001 I AGAIN FELT A "CLUNK" AND IT DROPPED INTO A LOWER GEAR BUT THAT SOMEHOW CORRECTED ITSELF. BUT, NOW THE TRANSMISSION IS LEAKING AGAIN. I BROUGHT IT TO BEDARD BROS. ON 10/15/01 AND THEY SAID THEY REPLACED THE FRONT PUMP SEAL. I PICKED UP THE VEHICLE ON 10/17/01. ON 10/18/01 I NOTICED THE TRANSMISSION STILL LEAKING SO I DROVE IT BACK TO BEDARD BROS. THE PUT SOME TYPE OF DYE INTO THE SYSTEM THAT WILL HELP THEM LOCATE THE SOURCE. HE STATED IT MAY BE A CRACK OR SOMETHING BUT IT HAS TO GO BACK FOR A LOOK ON 10/22/01. MY CONCERN IS THAT THESE ARE DEFECTIVE TRANSMISSIONS. I TALKED TO A PERSON FROM FENN ST. TRANSMISSION WHO SAID THESE VEHICLES ARE KNOWN FOR THESE PROBLEMS AND THAT THERE IS A PIN THAT BREAKS LOOSE AND OFTEN GOES THROUGH THE TRANSMISSION CASE. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMOctober 15, 2001
THE AIBBAG LIGHT IS ON, THE HORN AND THE CRUISE CONTROL DO NOT WORK.*AK
ENGINE AND ENGINE COOLINGOctober 13, 2001
THIS CAR IS A LEMON AND HAS CONTINUOUS PROBLEMS. THE ENGINE GASKETS ARE NOW BAD AND LEAKING OIL ALL OVER THE ENGINE. I HAVE BEEN TOLD BY THE DEALER (MOSER DODGE) THAT THIS IS AFFECT AND A CONTINUOUS PROBLEM WITH THIS 3.0 ENGINE. THIS ALSO CREATES A SERIOUS FIRE HAZARD. HOWEVER DODGE SAID THERE IS NOTHING THEY WILL DO WITH ME TO REPAIR THIS OR SHARE THIS COST. I AM SICK AND TIRED OF DODGE AND WILL NEVER BUY ANOTHER ONE.*AK
ENGINE AND ENGINE COOLINGOctober 13, 2001
WHILE DRIVING, CONSUMER COULD SMELL GASOLINE, CONSUMER PULLED OVER AND HEARD A FUNNY NOISE, SMOKE CAME FROM UNDER THE HOOD, CLAIM 35-W757-894. *SLC
Fire reported
NHTSA #6900642ENGINE AND ENGINE COOLINGOctober 13, 2001
WHILE DRIVING, CONSUMER COULD SMELL GASOLINE, CONSUMER PULLED OVER AND HEARD A FUNNY NOISE, SMOKE CAME FROM UNDER THE HOOD, CLAIM 35-W757-894. *SLC
Fire reported
NHTSA #6900642FUEL SYSTEM, GASOLINEOctober 10, 2001
FUEL GAUGE FLUCTUATES, WITHIN A PERIOD OF 10 MINUTES IT WILL SHOW 1/2 A TANK, THEN ALMOST EMPTY.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMOctober 10, 2001
CLOCK SPRING CONNECTOR PROVIDING VEHICLE WITH HORN, DRIVER AIR BAG, AND CRUISE CONTROL HAVE WORN OUT PREMATURELY LEAVING VEHICLE WITH NO HORN, DRIVERS AIR BAG, AND CRUISE CONTROL.
FUEL SYSTEM, GASOLINEOctober 4, 2001
NO SUMMARY LISTED IN ABOVE VEHICLE. *AK
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEMOctober 4, 2001
BODY CONTROL MODULE FAILURE OCCURRED DURING A MOVE FROM MARYLAND TO GEORGIA, RESULTING IN FAILURE OF WINDSHIELD WIPERS DURING RAINSTORM. ARRIVED AT DEALER ONLY 451 MILES AFTER EXPIRATION OF 75K WARRANTY. HOWEVER, NEITHER THE DEALER NOR CHRYSLER WOULD ASSIST IN REPAIR COSTS. HAVE SUBMITTED TWO LENGTHY VOQ'S TODAY AS I AM FINALLY FED UP WITH THIS CHRYSLER PRODUCT AND THE FAILURE OF CHRYSLER AND THE NHTSA TO ENACT ADDITIONAL FORCED RECALLS OF THESE VEHICLES. THE TRANSMISSION, FUEL TANK, BODY CONTROL MODULE, CLOCK SPRING (WHICH RESULTED IN INOPERATIVE AIRBAGS), AND SUSPENSION PARTS ALL FAILED LONG BEFORE THEY SHOULD HAVE. ADDITIONALLY, A CURSORY SEARCH OF BOTH NHTSA AND OTHER WEB SITES REVEALS THAT THESE PARTS HAVE A HIGH FAILURE RATE. DESPITE BEING REPLACED BY A DEALER ONLY TWO YEARS AGO, THE STEERING RACK ON MY MINIVAN IS ALREADY FAILING AGAIN. I AM EXTREMELY UNIMPRESSED WITH BOTH THE QUALITY OF THIS VEHICLE AND THE LACK OF SUPPORT FROM CHRYSLER IN ADDRESSING REPEATED FAILURES.
POWER TRAINOctober 3, 2001
VEHICLE WAS DRIPPING TRANSMISSION FLUID. DEALERSHIP WAS AWARE OF PROBLEM.*AK
EXTERIOR LIGHTINGOctober 2, 2001
LEFT AND RIGHT TURNING SIGNALS DO NOT WORK, CONSUMER FEELS THIS IS VERY DANGEROUS WHEN TRYING TO TURN OFF A BUSY STREET WITH OTHER CARS BEHIND. *AK THE MULTIFUNCTION SWITCH WAS REPLACED 3 TIMES, WHEN THE SIGNAL FAILED THE FOURTH TIME THE DEALER REPLACED THE FLASHERS, THE TURN SIGNALS WORK FINE NOW. *NLM
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMOctober 1, 2001
AIRBAG LIGHT CAME ON, HORN AND CRUISE CONTROL STOPPED WORKING. CLOCK SPRING ASSEMBLY NEEDS TO BE REPLACED.*AK
FUEL SYSTEM, GASOLINEOctober 1, 2001
A REPAIR SHOP DIAGNOSED PROBLEM AS A FUEL LEAK ORIGINATING FROM FUEL RAIL. CONSUMER CONTACTED DODGE DEALERSHIP, AND WAS INFORMED THAT THIS VEHICLE WAS NOT AFFECTED BY ANY RECALLS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
SUSPENSIONSeptember 24, 2001
FRONT STABLIZER BAR BROKE. TOOK VEHICLE IN FOR SERVICE, AND MECHANIC FOUND STABLIZER BAR BROKEN. CONTACTED DEALER, AND DEALER STATED THAT WAS NOT POSSIBLE FOR STABLIZER BAR TO BREAK. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMSeptember 21, 2001
AIRBAG LIGHT CAME ON, HORN AND CRUISE CONTROL STOPPED WORKING. DEALER REPLACED CLOCK SPRING ASSEMBLY.*AK *SLC
POWER TRAINSeptember 20, 2001
THE TORQUES CONVERTER FAILED CAUSING THE VEHICLE TRANSMISSION TO PERFORM POORLY. NLM
POWER TRAINSeptember 20, 2001
THE TORQUES CONVERTER FAILED CAUSING THE VEHICLE TRANSMISSION TO PERFORM POORLY. NLM
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMSeptember 18, 2001
WE HAD AN INTERNET ARTICLE FROM MARCH ON THIS ISSUE. A RECALL WAS BEING CONSIDERED. THE AIRBAG LIGHT IS ON AND THE HORN AND CRUISE DON'T WORK, IDENTICAL TO THE DESCRIPTION IN THE ARTICLE.*AK
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMSeptember 13, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
FUEL SYSTEM, GASOLINESeptember 12, 2001
GASOLINE LEAKAGE FROM FUEL TANK. WHEN THE TANK WAS FULL, PARKED ON AN INCLINE, OR UPON BRAKING A STEADY STREAM OF GASOLINE WOULD RUN OUT OF THE VEHICLE. I TOOK THE VAN TO THE DEALER, AND DESPITE SEVERAL RECALLS FOR FUEL SYSTEM PROBLEMS WITH THE VANS, I WAS TOLD MY PROBLEM WAS THE BLEEDER VALUE, WHICH WAS NOT A RECALL ITEM. THE FUEL TANK WOULD HAVE TO BE REPLACED FOR $930. NATURALLY, I HAD TO HAVE THE PROBLEM CORRECTED. HAS THIS BEEN A COMMON PROBLEM? COULD THIS HAVE ACTUALLY BEEN ONE OF THE RECALL PROBLEMS? DO I HAVE ANY RECOURSE? THANK YOU.
ENGINE AND ENGINE COOLINGSeptember 12, 2001
ONE YEAR AFTER THE VAN WAS PURCHASED IT STARTED TO STALL. THE STALL OCCURRED AND CONTINUES TO OCCUR WHEN THE AIR CONDITIONER IS ON IN HOT WEATHER. THE VAN WILL STALL WHILE DRIVING AT LOW SPEEDS. I HAVE TAKEN IT TWO DEALERSHIPS WITH NOT SUCCESS. SERRAMONTE DODGE HAD ME PUT A CO-PILOT ON MY CAR WHICH WAS TO RECORD THE INCIDENT. WHEN I RETURNED THE CO-PILOT WITH THEY SAID THEY LOST THE DATA WHEN THEY TRIED TO DOWNLOAD THE INFORMATION. THEY WOULDN'T PUT THE CO-PILOT BACK ON. THEY WILL NOT CHECK THE PCM COMPUTER TO SEE IF IT IS FAILING. ACCORDING TO THE DEALER THE PCM SHOULD RECORD AN ERROR MESSAGE WHEN THE VAN FAILS, BUT THE PCM MODULE NEVER RECORDS ANYTHING. THIS IS WHY WE ASKED THEM TO CHECK THE PCM MODULE. IF IT WAS WORKING RIGHT IT WOULD RECORD THE FAILURE. 5 YEARS LATER I STILL HAVE THE PROBLEM. MY CAR WILL STALL ON THE FREEWAY WHEN THERE IS BUMPER TO BUMPER TRAFFIC. CHRYSLER DOSEN'T SEEM TO THINK THIS IS A SAFETY ISSUE. I THINK IT IS. WHAT IF IT CAUSES AN ACCIDENT.*AK
VISIBILITYSeptember 12, 2001
THE WINDSHIELD WIPERS STOPPED WORKING. THE DEALER SAID IT WAS THE BCM MODULE. THEY WOULD REPLACE IT WITH A REBUILT MODULE BECAUSE DODGE DID NOT MAKE THE PART ANYMORE. THE PART HAS FAILED AGAIN, NOW THE WIPERS DON'T STOP COMING ON ON THEIR OWN. THE DEALER SAID WE WOULD HAVE TO REPLACE IT AGAIN. I BELIEVE THE PART IS DEFECTIVE AND SHOULD BE REPLACED BY THE MANUFACTURER. THE DEALER KEPT THE VAN FOR 3 WEEKS TO FIX IT. THEY REFUSED TO GIVE A COPY OF THE WORK ORDER. I WANTED TO KNOW WHY IT TOOK SO LONG TO FIND THE PROBLEM AND FIX IT. THEY WOULD NOT GIVE ME ANY INFORMATION.*AK
FUEL SYSTEM, GASOLINESeptember 10, 2001
FUEL RAIL WAS LEAKING GASOLINE INTO ENGINE. CONSUMER FELT THAT VEHICLE SHOULD BE INCLUDED IN RECALL #00V268000 FOR FUEL LEAKAGE. DEALER HAS BEEN CONTACTED. *AK *TT
POWER TRAINSeptember 10, 2001
THIS MINI VAN IS MY 5TH SUCH VEHICLE. EACH ONE EXCEPT FOR MY 2000 (WHICH ONLY HAS 25000 MILES) HAS EXPERIENCED TRANSMISSION TROUBLES EARLIER THAN I FEEL THEY SHOULD HAVE. MY 1996 GRAND CARAVAN HAS JUST BEEN PUT IN THE SHOP DUE TO TRANSMISSION FAILURE. DIFFERENTIAL GEAR HAD A TOOTH BREAK OFF CAUSING LOUD CLUNK ON ACCELERATION. CHRYSLER CORP HAS KNOWN FOR YEARS THAT THEIR MIMIVAN TRANSMISSIONS ARE TROUBLE SOME HOWEVER HAVE NOT SEEMED TO WANT TO IMPROVE THE RELIABILTY OF THEM. IS THERE ANY RECOURSE FOR CONSUMERS TO GET SOME COMPENSATION FROM CHRYSLER FOR THESE LEMON TRANSMISSIONS. PLEASE CONTACT ME WITH ANY INFO THAT COULD HELP ME SEEK RENUMERATION. *AK
FUEL SYSTEM, GASOLINESeptember 6, 2001
VEHICLE WAS LEAKING FUEL FROM O-RINGS AS DESCRIBED IN RECALL 00V268000. MANUFACTURER HAS INFORMED CONSUMER THAT HIS VEHICLE WAS NOT INCLUDED IN RECALL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,AIR BAGS,ELECTRICAL SYSTEMSeptember 6, 2001
IN OCTOBER OF 1999, OUR VAN WAS OVERHEATING AND WE HAD TO HAVE THE RADIATOR FAN RELAY REPLACED. TWO WEEKS LATER WE RECEIVED A RECALL NOTICE AND WERE REIMBURSED BY DAIMLER CHRYSLER. IN FEBRUARY 2001 OUR AIRBAG INDICATOR LIGHT CAME ON AND THE HORN STOPPED WORKING. WE REPLACED THE CLOCK SPRING. IN JUNE 2001 WE HAD TO REPLACE OUR FUEL TANK BECAUSE IT WAS CRACKED. WE CONTINUED TO SMELL GAS AND HAD TO HAVE OUR FUEL RAIL REPLACED BECAUSE IT WAS LEAKING FUEL ONTO THE ENGINE. WE WERE TOLD NOT TO DRIVE IT BECAUSE IT COULD CATCH ON FIRE.*AK
ENGINE AND ENGINE COOLING,EQUIPMENTSeptember 5, 2001
THE ENGINE IS RIUNED DUE TO A 'DOMINO' EFFECT OF DAMAGES BEGINNING WITH THE A/C COMPRESSOR LOCKING UP.*AK
STEERING,VEHICLE SPEED CONTROLAugust 31, 2001
BELT TENSIONER FAILED CAUSING LOSS OF STEERING. THIS IS THE 2ND TIME THIS COMPONENT HAS FAILED. THIS IS ALSO THE SECOND TIME I'VE HAD PROBLEMS WITH THE CRUISE CONTROL. THIS TIME THE PROBLEM IS THE CLOCK SPRING, ALSO CAUSING THE HORN AND AIR BAG SYSTEM TO BE INOPERABLE.
ELECTRICAL SYSTEMAugust 30, 2001
DAIMLERCHRYSLER REFERENCE # 08756857 - BATTERY HAS FAILED 4 TIMES CHRYSLER HAS REIMB. TWICE AND STILL REFUSED TO SEND ME KNOWN SERVICE BULLETINS #082995 &08195 RELATING TO PROBLEMS WITH DEAD BATTERIES. ALSO REQUESTED INFO ON FLUID BUBBLING OVER ONTO ENGINE FROM JUNE 97 AND SEPT. 99. I HAVE WRITTEN TO CHRYSLER AND HAVE BEEN TOLD THAT "THE INFORMATION YOU ARE SEEKING IS EITHER UNAVAILABLE FROM DAIMLERCHRYSLER MOTORS CORPORATION OR CONSIDERED PROPRIETARY" AND WAS SIGNED BY GLENN S. CAMERON, SENIOR STAFF.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMAugust 28, 2001
LOCAL CHRYSLER WAS CONTACTED TO INVESTIGATE REASON AIR BAG LIGHT REMAINS LIT CONSTATLY, CRUISE CONTROL DOES NOT WORK, AND HORN DOES NOT WORK. COST WAS $80 TO TROUBLE SHOOT, AND ADDITIONAL $250 ESTIMATED TO REPAIR - I REFUSED REPAIR
SEATSAugust 27, 2001
WHILE DRIVING 65 MPH AND WITHOUT PRIOR WARNING DRIVER'S SEATBACK BROKE. BRAKE WAS NOT APPLIED. NO INJURY.*AK
FUEL SYSTEM, GASOLINEAugust 27, 2001
O-RING CONNECTION BETWEEN FUEL RAIL LEAKS GASOLINE ONTO VALVE COVER AND THEN EXHAUST MANIFOLD. LEAKS MOST BEFORE ENGINE WARMS UP. STRONG GAS SMELL OUTSIDE CAR WARNED OF PROBLEM.*AK
FUEL SYSTEM, GASOLINEAugust 24, 2001
FUEL RAIL IS LEAKING GASOLINE ONTO ENGINE, CAUSING VEHICLE TO SMOKE. DEALER HAS BEEN CONTACTED. MANUFACTURER INFORMED CONSUMER THAT THEY ARE AWARE OF THE PROBLEM, BUT CANNOT ISSUE A RECALL UNTIL THE PARTS ARE MADE. PLEASE PROVIDE FURTHER DETAILS.*AK
VEHICLE SPEED CONTROLAugust 22, 2001
THROTTLE WAS STUCK WHILE TRAVELING AT HWY SPEED OF 70 MPH WITH CRUISE CONTROL ENGAGED. VEHICLE COMMENCED TO ACCELERATE UP TO 80 MPH BEFORE DRIVER COULD GAIN CONTROL. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME.*AK CONSUMER STATES DEALER REPLACED SPEED CONTROL , MANUFACTURER WAS NOTIFIED.*JB
AIR BAGS,ELECTRICAL SYSTEMAugust 21, 2001
CLOCKSPRING ASSEMBLY FAILURE/ AIRBAG, HORN FAILED TO WORK. DEALER ADVISED RECALL ON SAME ASSEMBLY FOR TRUCKS, NOT EFFECTING MINI-VANS.
AIR BAGS,ELECTRICAL SYSTEMAugust 20, 2001
EA O1 007/AIR BAG CLOCKSPRING: AIR BAG SENSOR LIGHT REMAINING ON WHILE DRIVING. ALSO, INOPERATIVE HORN. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
TIRESAugust 20, 2001
NOTICED BULGE IN PARKING LOT -- TIRE WAS SEPARATING. *AK (TIRESIZE: P215/65R15)
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMAugust 20, 2001
CLOCKSPRING FAILED - AIRBAG, HORN, CRUISE CONTROL WILL NOT OPERATE. VERY SERIOUS SAFETY PROBLEM. PART SHOULD BE RECALLED.*AK
ELECTRICAL SYSTEMAugust 20, 2001
BATTERY CRACKED AND LEAKED ACID INTO WIRING COVER AND AIR CLEANER HOUSING CAUSING VEHICLE NOT TO START, BATTERY WAS REPLACED AND BEGAN TO LEAK AGAIN APPROXIMATELY FOUR MONTHS LATER, SEVEN MONTHS LATER THE BATTERY HAD TO BE BOOSTED TO START VEHICLE, AGAIN DEALER REPLACED THE BATTERY, BATTERY WAS REPLACED A FOURTH TIME ALONG WITH A FAULTY STARTER. *SLC
SERVICE BRAKES, HYDRAULICAugust 20, 2001
FRONT AND BACK BRAKES WERE REPLACED DUE TO BEING NOISY, REAR BRAKES BEGAN TO VIBRATE, SO DEALER REPLACED REAR SHOES AND REAR WHEEL CYLINDERS, RIGHT FRONT BRAKES BEGAN MAKING A METALLIC SOUND, DEALER RELINED FRONT DISC BRAKES AND RESURFACED ROTORS, AND CLEANED AND ADJUSTED REAR BRAKES, OLD PARTS REMOVED FROM VEHICLE SHOWED THAT ONE OF THE RIGHT FRONT BRAKE PADS HAD FAILED, THE BRAKE LINER ON THE PAD HAD SHEARED OR SEPARATED FROM THE METAL PAD SUPPORT, BRAKES BEGAN TO MAKE EXCESSIVE SCREECHING NOISES AGAIN AND BECAUSE OF THIS THE DEALER REPLACED DISC BRAKE PADS TWICE, CONSUMER STATES FRONT BRAKES ARE STILL NOISY AND HAVE NO BRAKE PRESSURE WHEN DRIVING 5-10 MPH, DEALER ADVISED CONSUMER THAT THE FRONT BRAKES WERE ALREADY 50 PERCENT WORN AFTER ONLY 6000 MILES AND THE BACK BRAKES ONLY HAD 5 PERCENT WEAR LEFT. *SLC
FUEL SYSTEM, GASOLINEAugust 20, 2001
CONSUMER STATED GAS TANK WOULD ONLY HOLD 14 GALLONS, DEALER REPLACED GAS TANK, APPROXIMATELY 3000 MILES LATER, CONSUMER COMPLAINED THAT THE TANK WAS ONLY HOLDING 16 GALLONS, DEALER REPLACED THE TANK LEVELER AND NEW GAUGE, HOWEVER IN DOING SO A PLUG HAD BEEN OVERLOOKED AND CAUSED A FUEL LEAK WHEN CONSUMER ATTEMPTED TO FILL THE TANK, AROUND 6000 MILES LATER, CONSUMER STATED AGAIN THAT THE TANK WAS ONLY HOLDING 16 GALLONS, DEALER STATED THAT WHEN TANK WAS ON EMPTY IT STILL HAD 2-3 GALLONS IN RESERVE, DEALER LATER REPLACED GAS TANK FOR THE SECOND TIME ALONG WITH O-RINGS AND A NUT LOCK SPACER. *SLC
TRAILER HITCHESAugust 20, 2001
MOPAR TRAILER HITCH CONTACTS GROUND WHEN PULLING INTO DRIVEWAY, DEALER STATED THERE WAS NO PROBLEM AND THAT THE HITCH WAS ATTACHED CORRECTLY, CONSUMER RETURNED THE HITCH TO THE ORIGINAL DEALERSHIP. *SLC
CHILD SEATAugust 20, 2001
CONSUMER STATES THE BUILT IN CHILD SAFETY SEAT LATCH PINCHES BOTH INFANTS WHO USE THIS SEAT, BOTH OF THE CHILDREN ARE WELL UNDER THE 50 POUND LIMIT FOR THE SEAT. *SLC
STEERING,EXTERIOR LIGHTING,INTERIOR LIGHTINGAugust 20, 2001
DEALER REPLACED THE MULTIFUNCTION SWITCH ON THREE OCCASIONS AND TIGHTENED NUT FOR GROUND EYELET ONCE DUE TO WINDSHIELD WIPERS COMING ON BY THEMSELVES AND NOT WORKING PROPERLY, DOOR AJAR LIGHT WOULD ILLUMINATE WHILE DRIVING FOR NO REASON, DEALER REPLACED BODY COMPUTER, HOWEVER DOOR AJAR LIGHTS CONTINUE TO SOUND AND ILLUMINATE, INTERIOR LAMPS WOULD COME ON AND OFF FOR NO REASON, INTERIOR LIGHTS WOULD FLICKER, DEALER FOUND A BAD CONTACT IN THE DRIVERS DOOR SWITCH AND REPAIRED IT, DEALER COULD NOT FIND REASON FOR OTHER LIGHTS ERRATIC OPERATION, CAR ALARM SOUNDS BY ITSELF, REMOTE ALARM AND LOCK DOES NOT CAUSE VEHICLE TO HONK TO LET CONSUMER KNOW IT HAS WORKED, DEALER REPROGRAMMED REMOTE. *SLC
STRUCTUREAugust 20, 2001
DOOR LOCKS LOCK AND UNLOCK WHILE DRIVING, DEALER REPLACED BODY COMPUTER, RIGHT SIDE SLIDING DOOR LOCK WOULD NOT UNLOCK, DEALER REPLACED THE RIGHT SIDE SLIDING DOOR ACTUATOR, THERE WAS S A WHIRRING NOISE AGAIN FROM THE RIGHT SIDE DOOR WHEN POWER LOCKS ARE OPERATED, DEALER REPLACED SLIDING DOOR LOCK ACTUATOR FOR THE SECOND TIME. *SLC
ENGINE AND ENGINE COOLINGAugust 20, 2001
VEHICLE WAS MAKING RATTLING NOISES AT START UP, IT WAS FOUND THAT THE TENSIONER WAS FRACTURED, DEALER REPLACED THE WATER PUMP, BELT TENSIONER PULLEY, IDLER PULLEY, SERPENTINE BELT, AND THERMOSTAT, DEALER HAD SLICED THE WIRE INSULATION TO THE MANIFOLD SENSOR WHILE REPLACING THESE FAULTY COMPONENTS, DEALER HAD ALSO FORGOTTEN TO PUT THE RADIATOR CAP BACK ON AND CAUSED A PUDDLE OF COOLANT ON THE GROUND, CONSUMER EXAMINED THE COOLANT BOTTLE AND FOUND IT WAS EMPTY AFTER THE COOLANT HAD BEEN FLUSHED JUST 3 DAYS PRIOR, DEALER COULD NOT FIND ANY LEAKS, BUT STATED THE REASON WAS DUE TO AIR IN THE SYSTEM AFTER THE LOSS OF COOLANT, DEALER FOUND ENGINE MOUNT SUPPORT WAS FRACTURED AND REQUIRED REPLACEMENT, DEALER ALSO STATED THE VALVE COVERS AND RADIATOR CAP WERE BAD.
PARKING BRAKEAugust 20, 2001
PARKING BRAKE PAD KEEPS FALLING OFF, DEALER REINSTALLED BRAKE PEDAL. *SLC
STRUCTUREAugust 20, 2001
RIGHT SLIDING DOOR MAKES WHIRRING NOISE WHILE VEHICLE IS TRAVELING APPROXIMATELY 15 MPH. *SLC
POWER TRAINAugust 20, 2001
LEFT FRONT GIVES A LOUD CLUNK WHEN PUTTING VEHICLE INTO GEAR, DEALER TORQUED AXLE ASSEMBLY AND ALSO FOUND THE AXLE SEAL WAS LEAKING. *SLC
AIR BAGSAugust 20, 2001
AIR BAG LIGHT ILLUMINATES ON AND OFF WHILE DRIVING, DEALER HAS REPLACED CLOCKSPRING THREE TIMES AND THE AIRBAG MODULE TWICE, CONSUMER IS AFRAID TO DRIVE VEHICLE. *SLC
ELECTRICAL SYSTEMAugust 20, 2001
BATTERY CRACKED AND LEAKED ACID INTO WIRING COVER AND AIR CLEANER HOUSING CAUSING VEHICLE NOT TO START, BATTERY WAS REPLACED AND BEGAN TO LEAK AGAIN APPROXIMATELY FOUR MONTHS LATER, SEVEN MONTHS LATER THE BATTERY HAD TO BE BOOSTED TO START VEHICLE, AGAIN DEALER REPLACED THE BATTERY, BATTERY WAS REPLACED A FOURTH TIME ALONG WITH A FAULTY STARTER. *SLC
SERVICE BRAKES, HYDRAULICAugust 20, 2001
FRONT AND BACK BRAKES WERE REPLACED DUE TO BEING NOISY, REAR BRAKES BEGAN TO VIBRATE, SO DEALER REPLACED REAR SHOES AND REAR WHEEL CYLINDERS, RIGHT FRONT BRAKES BEGAN MAKING A METALLIC SOUND, DEALER RELINED FRONT DISC BRAKES AND RESURFACED ROTORS, AND CLEANED AND ADJUSTED REAR BRAKES, OLD PARTS REMOVED FROM VEHICLE SHOWED THAT ONE OF THE RIGHT FRONT BRAKE PADS HAD FAILED, THE BRAKE LINER ON THE PAD HAD SHEARED OR SEPARATED FROM THE METAL PAD SUPPORT, BRAKES BEGAN TO MAKE EXCESSIVE SCREECHING NOISES AGAIN AND BECAUSE OF THIS THE DEALER REPLACED DISC BRAKE PADS TWICE, CONSUMER STATES FRONT BRAKES ARE STILL NOISY AND HAVE NO BRAKE PRESSURE WHEN DRIVING 5-10 MPH, DEALER ADVISED CONSUMER THAT THE FRONT BRAKES WERE ALREADY 50 PERCENT WORN AFTER ONLY 6000 MILES AND THE BACK BRAKES ONLY HAD 5 PERCENT WEAR LEFT. *SLC
FUEL SYSTEM, GASOLINEAugust 20, 2001
CONSUMER STATED GAS TANK WOULD ONLY HOLD 14 GALLONS, DEALER REPLACED GAS TANK, APPROXIMATELY 3000 MILES LATER, CONSUMER COMPLAINED THAT THE TANK WAS ONLY HOLDING 16 GALLONS, DEALER REPLACED THE TANK LEVELER AND NEW GAUGE, HOWEVER IN DOING SO A PLUG HAD BEEN OVERLOOKED AND CAUSED A FUEL LEAK WHEN CONSUMER ATTEMPTED TO FILL THE TANK, AROUND 6000 MILES LATER, CONSUMER STATED AGAIN THAT THE TANK WAS ONLY HOLDING 16 GALLONS, DEALER STATED THAT WHEN TANK WAS ON EMPTY IT STILL HAD 2-3 GALLONS IN RESERVE, DEALER LATER REPLACED GAS TANK FOR THE SECOND TIME ALONG WITH O-RINGS AND A NUT LOCK SPACER. *SLC
TRAILER HITCHESAugust 20, 2001
MOPAR TRAILER HITCH CONTACTS GROUND WHEN PULLING INTO DRIVEWAY, DEALER STATED THERE WAS NO PROBLEM AND THAT THE HITCH WAS ATTACHED CORRECTLY, CONSUMER RETURNED THE HITCH TO THE ORIGINAL DEALERSHIP. *SLC
CHILD SEATAugust 20, 2001
CONSUMER STATES THE BUILT IN CHILD SAFETY SEAT LATCH PINCHES BOTH INFANTS WHO USE THIS SEAT, BOTH OF THE CHILDREN ARE WELL UNDER THE 50 POUND LIMIT FOR THE SEAT. *SLC
STEERING,EXTERIOR LIGHTING,INTERIOR LIGHTINGAugust 20, 2001
DEALER REPLACED THE MULTIFUNCTION SWITCH ON THREE OCCASIONS AND TIGHTENED NUT FOR GROUND EYELET ONCE DUE TO WINDSHIELD WIPERS COMING ON BY THEMSELVES AND NOT WORKING PROPERLY, DOOR AJAR LIGHT WOULD ILLUMINATE WHILE DRIVING FOR NO REASON, DEALER REPLACED BODY COMPUTER, HOWEVER DOOR AJAR LIGHTS CONTINUE TO SOUND AND ILLUMINATE, INTERIOR LAMPS WOULD COME ON AND OFF FOR NO REASON, INTERIOR LIGHTS WOULD FLICKER, DEALER FOUND A BAD CONTACT IN THE DRIVERS DOOR SWITCH AND REPAIRED IT, DEALER COULD NOT FIND REASON FOR OTHER LIGHTS ERRATIC OPERATION, CAR ALARM SOUNDS BY ITSELF, REMOTE ALARM AND LOCK DOES NOT CAUSE VEHICLE TO HONK TO LET CONSUMER KNOW IT HAS WORKED, DEALER REPROGRAMMED REMOTE. *SLC
STRUCTUREAugust 20, 2001
DOOR LOCKS LOCK AND UNLOCK WHILE DRIVING, DEALER REPLACED BODY COMPUTER, RIGHT SIDE SLIDING DOOR LOCK WOULD NOT UNLOCK, DEALER REPLACED THE RIGHT SIDE SLIDING DOOR ACTUATOR, THERE WAS S A WHIRRING NOISE AGAIN FROM THE RIGHT SIDE DOOR WHEN POWER LOCKS ARE OPERATED, DEALER REPLACED SLIDING DOOR LOCK ACTUATOR FOR THE SECOND TIME. *SLC
ENGINE AND ENGINE COOLINGAugust 20, 2001
VEHICLE WAS MAKING RATTLING NOISES AT START UP, IT WAS FOUND THAT THE TENSIONER WAS FRACTURED, DEALER REPLACED THE WATER PUMP, BELT TENSIONER PULLEY, IDLER PULLEY, SERPENTINE BELT, AND THERMOSTAT, DEALER HAD SLICED THE WIRE INSULATION TO THE MANIFOLD SENSOR WHILE REPLACING THESE FAULTY COMPONENTS, DEALER HAD ALSO FORGOTTEN TO PUT THE RADIATOR CAP BACK ON AND CAUSED A PUDDLE OF COOLANT ON THE GROUND, CONSUMER EXAMINED THE COOLANT BOTTLE AND FOUND IT WAS EMPTY AFTER THE COOLANT HAD BEEN FLUSHED JUST 3 DAYS PRIOR, DEALER COULD NOT FIND ANY LEAKS, BUT STATED THE REASON WAS DUE TO AIR IN THE SYSTEM AFTER THE LOSS OF COOLANT, DEALER FOUND ENGINE MOUNT SUPPORT WAS FRACTURED AND REQUIRED REPLACEMENT, DEALER ALSO STATED THE VALVE COVERS AND RADIATOR CAP WERE BAD.
PARKING BRAKEAugust 20, 2001
PARKING BRAKE PAD KEEPS FALLING OFF, DEALER REINSTALLED BRAKE PEDAL. *SLC
STRUCTUREAugust 20, 2001
RIGHT SLIDING DOOR MAKES WHIRRING NOISE WHILE VEHICLE IS TRAVELING APPROXIMATELY 15 MPH. *SLC
POWER TRAINAugust 20, 2001
LEFT FRONT GIVES A LOUD CLUNK WHEN PUTTING VEHICLE INTO GEAR, DEALER TORQUED AXLE ASSEMBLY AND ALSO FOUND THE AXLE SEAL WAS LEAKING. *SLC
AIR BAGSAugust 20, 2001
AIR BAG LIGHT ILLUMINATES ON AND OFF WHILE DRIVING, DEALER HAS REPLACED CLOCKSPRING THREE TIMES AND THE AIRBAG MODULE TWICE, CONSUMER IS AFRAID TO DRIVE VEHICLE. *SLC
POWER TRAINAugust 19, 2001
ON APPROACH TO A STOP SIGN, A LOUD CLUNK WAS HEARD. FROM STOPPED POSITION VEHICLE NO LONGER MOVED ALTHOUGH ENGINE WAS RUNNING. MECHANIC STATED FRONT AXLE BROKE MID SHAFT. MECHANIC ALSO NOTED NO DAMAGE OR NOTICEABLE STRESS FRACTURES AND STATED IT WAS PROBABLY DEFECTIVE. I CAN'T HELP BUT WONDER WHAT THE RESULT MAY HAVE BEEN TRAVELING AT 75MPH!
SERVICE BRAKES, HYDRAULICAugust 16, 2001
BRAKES DON'T RESPOND AND BRAKE WELL ENOUGH. ALSO, FRONT END PADS/ROTORS AND CALIPERS NEED REPLACING. DEALER STATED THEY PASSED INSPECTION WITH NO PROBLEM, AND IT WAS JUST WEAR AND TEAR. *AK
EQUIPMENTAugust 16, 2001
AIR CONDITIONER BLOWS OUT HOT AIR. CONSUMER PURCHASED VEHICLE IN MARCH AND THERE WAS NO REASON TO TURN IT ON. ON INSPECTION LIST AIR CONDITIONER WAS CHECKED AS WORKING. CONSUMER LIVES IN A HOT CLIMATE, AND AIR CONDITIONER IS VERY MUCH NEEDED. DEALER COULDN'T DETERMINE THE PROBLEM.*AK
POWER TRAINAugust 15, 2001
VEHICLE WAS GOING 15-20MPH AND LOST POWER AFTER EXITING FROM ONE HIGHWAY AND ENTERING ANOTHER HIGHWAY ON THE ON RAMP. VEHICLE COASTED TO SIDE OF ROAD. HAD TO BE TOWED TO DEALER. CAUSE OF TRANSMISSIONS FAILURE WAS NOT DETERMINED.*AK
ENGINE AND ENGINE COOLINGAugust 15, 2001
CONSUMR WAS BACKING OUT AND NOTICED AN OIL SPOT ON THE GROUND. OIL WAS LEAKING. MANUFACTURER AGREED TO PAY FOR 1/2 .CONSUMER FOR FINANCIAL REASONS WAS NOT ABLE TO HAVE REPAIRS DONE. DEALER STATED THAT NO DAMAGE WOULD BE DONE TO VEHICLE IF CONSUMER CONTINUED TO DRIVE IT WHILE THE PROBLEM EXISTED. CONSUMER RETURNED TO DEALER, AND WAS TOLD THAT LOWER HALF OF ENGINE CYLINDER AND SEALS NEEDED TO BE REPAIRED. *AK
AIR BAGSAugust 15, 2001
AIR BAG CLOCK SPRING FAILURE AT ABOUT 35,000 MILES. *AK
ENGINE AND ENGINE COOLINGAugust 15, 2001
CONSUMER NOTICED VEHICLE SMOKING, VEHICLE STARTED TO HAVE FLAMES COME OUT, CONSUMER HAD COMPLAINED ABOUT VEHICLE IDLING FAST AND DEALER COULD NOT FIND CAUSE, CLAIM 52-2509-400. *SLC
Fire reported
NHTSA #6900644ENGINE AND ENGINE COOLINGAugust 15, 2001
CONSUMER NOTICED VEHICLE SMOKING, VEHICLE STARTED TO HAVE FLAMES COME OUT, CONSUMER HAD COMPLAINED ABOUT VEHICLE IDLING FAST AND DEALER COULD NOT FIND CAUSE, CLAIM 52-2509-400. *SLC
Fire reported
NHTSA #6900644AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMAugust 13, 2001
THE CLOCKSPRING ASSEMBLY FAILED . THE AIRBAG LIGHT STAYED ON, THE HORN FAILED TO WORK, AND THE CRUISE CONTROL WOULD NOT WORK. I READ A REPORT IN THE NEWSPAPER ON MARCH 20, 2001 STATING THE NHTSA WAS LOOKING AT THIS PROBLEM IN 96-2000 CHYR. VANS. THE VEHICLE WAS REPAIRED AT MY EXPENSE.*AK
AIR BAGSAugust 9, 2001
CLOCK SPRING HAS FAILED (DIAGNOSED BY DEALER). THIS IS NOT COVERED UNDER EXTENDED WARRANTY. I FEEL THAT THIS IS A SAFETY ISSUE THAT SHOULD BE COVERED BY THE DEALER. IT APPEARS THAT THIS IS A SOMEWHAT COMMON FAILURE. REQUEST THAT THIS MATTER BE LOOKED INTO AS THE COST OF REPAIR IS SOMEWHAT HIGH AT $88.06 FOR THE PART AND 136.80 FOR LABOR. I THINK THAT THIS ITEM IS CURRENTLY UNDER INVESTIGATION. THANK YOU FOR YOUR HELP. * SCC ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****750168
AIR BAGSAugust 8, 2001
WHEN VEHICLE HAS BEEN STARTED AIR BAG LIGHT COMES ON AND REMAINS. WOULD HAVE TO JIGGLE KEY IN IGNITION AND AIR BAG LIGHT GOES OUT. CURRENTLY, AIR BAG LIGHT COMES AND WIGGLING KEY, DOES NOT TURN IT OFF. HORN & CRUISE CONTROL WORK FINE.*AK *JB
AIR BAGSAugust 7, 2001
AIRBAG WARNING LIGHT ILLUMINATED INTERMITTENTLY WHILE DRIVING. VEHICLE HAS BEEN INSPECTED AND REPAIRED BY DEALER. *AK CONSUMER STATES IT WAS DUE TO A FAILED CLOCK SPRING.*JB
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMAugust 7, 2001
WAS DRIVING VEHICLE WHEN AIR BAG WOULD FLASH ON/OFF BEFORE BECOMING SOLID. THIS PROBLEM AFFECTED THE HORN AND CRUISE CONTROL. HAVE TAKEN TO DEALERSHIP, AND WAS INFORMED BY MECHANIC THAT CLOCKSPRING WAS BROKEN.*AK
SERVICE BRAKES, HYDRAULIC,STRUCTUREAugust 7, 2001
SLIDER DOOR LOCKS FAILURE-LEFT DOES NOT LOCK EVEN MANUALLY; RIGHT WILL NOT UNLOCK EXCEPT MANUALLY. A/C COMPRESSOR FAILED - ALWAYS SMELLED ANTIFREEZE UNTIL FAILURE. DODGE WILL DO NOTHING TO HELP DEFRAY MAJOR COST. WIPERS COME ON/OFF WHENEVER THEY WANT ESPECIALLY WHEN COLD. CAN PUT INTO DRIVE/REVERSE W/O BRAKING. NUMEROUS OTHER MISC PROBLEMS-BRAKES, TRANSMISSION, FRONT END.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMAugust 7, 2001
CLOCKSPRING FAILED CAUSING AIRBAG, HORN, CRUISE CONTROL TO BE INOPERABLE. *AK
SERVICE BRAKES, HYDRAULIC,STRUCTUREAugust 7, 2001
SLIDER DOOR LOCKS FAILURE-LEFT DOES NOT LOCK EVEN MANUALLY; RIGHT WILL NOT UNLOCK EXCEPT MANUALLY. A/C COMPRESSOR FAILED - ALWAYS SMELLED ANTIFREEZE UNTIL FAILURE. DODGE WILL DO NOTHING TO HELP DEFRAY MAJOR COST. WIPERS COME ON/OFF WHENEVER THEY WANT ESPECIALLY WHEN COLD. CAN PUT INTO DRIVE/REVERSE W/O BRAKING. NUMEROUS OTHER MISC PROBLEMS-BRAKES, TRANSMISSION, FRONT END.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMAugust 7, 2001
CLOCKSPRING FAILED CAUSING AIRBAG, HORN, CRUISE CONTROL TO BE INOPERABLE. *AK
ELECTRICAL SYSTEM,AIR BAGSAugust 6, 2001
AN ELECTRICAL SHORT WAS CAUSING AIRBAG LIGHT TO STAY ON. DEALER HAS REPLACED CLOCK SPRING ASSEMBLY, AND NOT HORN. HOWEVER HORN TOUCH PAD HAD A SHORT CAUSING THE HORN NOT TO FUNCTION. DEALER WAS LOOKING INTO THE PROBLEM.*AK DEALER HAD TO DISCONNECT THE HORN TO MAKE IT INOPERATIVE BECAUSE THE COST WAS 649 DOLLARS, CONSUMER FEELS THIS FAILURE IS BECAUSE OF THE FAULTY CLOCKSPRING ASSEMBLY THAT SHORTED. *SLC
AIR BAGSAugust 6, 2001
AIRBAG LIGHT CAME ON, DEALER REPLACED CLOCKSPRING ASSEMBLY.*AK *JB
ENGINE AND ENGINE COOLINGAugust 6, 2001
ENGINE COOLANT BEGAN TO LEAK AT FWD CYLINDER HEAD TO BLOCK AFTER CLIMING A STEEP HILL AND PARKING AT SHOPPING MALL. JUST LOOKED UNDER VAN SEEN COOLANT, WAS ABLE TO GET HOME AND VAN IS AT SHOP FOR HEAD GASKET REPLACEMENT.*AK
ENGINE AND ENGINE COOLINGAugust 6, 2001
ENGINE COOLANT BEGAN TO LEAK AT FWD CYLINDER HEAD TO BLOCK AFTER CLIMING A STEEP HILL AND PARKING AT SHOPPING MALL. JUST LOOKED UNDER VAN SEEN COOLANT, WAS ABLE TO GET HOME AND VAN IS AT SHOP FOR HEAD GASKET REPLACEMENT.*AK
ELECTRICAL SYSTEMAugust 4, 2001
CAN THIS CAUSE A FIRE ? IT MELTED THE RELAY . THEY HAD A TSB ON THIS LOTS OF PROBLEMS. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMAugust 3, 2001
AIRBAG LIGHT STAYS ON AT ALL TIMES WHICH IS EFFECTING CRUISE CONTROL AND HORN. NEITHER ITEM WORKS BECAUSE OF AIR BAG LIGHT. HAVE NOT CONTACTED DEALER. PLEASE ADD VIN. *AK
VISIBILITYAugust 3, 2001
WINDSHIELD WIPERS COME ON INTERMITTETNLY WITHOUT WARNING. PLEASE ADD VIN. *AK
STEERING,ENGINE AND ENGINE COOLING,POWER TRAINJuly 31, 2001
I HAVE HAD MY SERPENTINE BELT AND TENSIONER REPLACED TWICE, ONCE AT 32000 (UNDER WARRANTY) AND ONCE AT 73000 MILES. THE DEALER CHARGED ME THE FULL $200 FOR THE REPAIR IN SPITE OF THE FACT THAT I'D HAD IT REPLACED AT 32000M AND IT IS A KNOWN PROBLEM WITH A SERVICE BULLITIN. THE FAILURE CAUSES THE POWER STEERING TO CEASE OPPERATING. I ALSO HAD A BROKEN GEAR TOOTH IN MY TRANSMISSION AT 73,000M. THE DEALER WAS GOING TO CHARGE ME $2100 FOR A NEW TRANSMISSION, BUT I DECIDED TO TAKE IT ELSEWHERE AND HAVE YET TO HAVE IT FIXED. *AK
AIR BAGSJuly 30, 2001
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
AIR BAGS,VEHICLE SPEED CONTROLJuly 30, 2001
FAILING CLOCKSPRINGS ALLOW FOR A DANGEROUS CRUISE CONTROL MODE AS WELL AS AIR BAG FAILURES.*AK
SERVICE BRAKES, HYDRAULICJuly 30, 2001
DEALER SAID THEY JUST WEAR OUT AND CHARGED $325.00 TO REPLACE IT. I SAW ON THE LOCAL NEWS LAST NIGHT THAT THIS HAS HAPPENED TO THOUSANDS OF OTHERS, SO I JUST WANTED TO GET MINE ON THE RECORD. *AK
AIR BAGSJuly 30, 2001
I AM AMONG THE THOUSANDS OF DODGE MINIVAN OWNERS WHOSE CLOCK SPRINGS WERE DEFECTIVE. *AK
FUEL SYSTEM, GASOLINEJuly 26, 2001
WHEN PARKING ON A STEEP INCLINE TWO WEEKS AGO, I NOTICED THE SMELL OF GAS. I LOOKED AT THE GAS TANK AND SAW SIGNIFICANT LEAKAGE. I TOOK THE VEHICLE TO THE CHRYSLER DEALER WHERE I HAVE MY SERVICE DONE. I WAS TOLD BY BOB LELAND THAT THE CAUSE OF THE LEAD WAS THE ROLLOVER VALVE ON TOP OF THE TANK, AND THAT THE ONLY REMEDY WAS A COMPLETE GAS TANK REPLACEMENT AT A COST OF $809, PLUS TAX. HE SAID THERE IS ANOTHER ROLLOVER VALVE ON THIS VEHICLE THAT WAS SUBJECT TO A RECALL, BUT THAT THIS IS A DIFFERENT ROLLOVER VALVE. I CONTACTED TWO PERSONS AT DAIMLER-CHRYSLER CUSTOMER SERVICE (USING THE NUMBER THAT BOB LELAND GAVE ME). BOTH PERSON, RYAN AND JULE AT 800 992 1997 INDICATED THAT THE PART WAS NOT SUBJECT TO RECALL, WAS NOT UNDER WARRANTY, AND THEREFORE THEY WOULD NOT PAY FOR REPAIR--OR CONTRIBUTE TO THE EXPENSE OF REPAIR. I WAS TOLD BY BOB LELAND THAT THERE WAS NO GOOD REASON FOR THE ROLLOVER VALVE TO CRACK, I.E. THERE WAS NO SIGN OF ANY TRAUMA TO VEHICLE OR ANY INDICATIONS OF AN ACCIDENT. I HAD THE VEHICLE INSPECTED BY RENTON CHRYSLER BEFORE I PURCHASED IT FROM THE ORIGNAL OWNER, AND THEY CONFIRMED THAT IT HAD NEVER BEEN IN A WRECK. I HAVE HAD NO WRECKS SINCE OWNING THE VEHICLE. I TOOK THE VEHICLE TO A GOODYEAR SERVICE CENTER IN TOWN (NEW CONCEPTS AUTO AT 509.747.2164). THEY PULLED UP THE TECHNICAL SERVICE BULLETIN, SHOWING NUMEROUS PROBLEMS WITH THE FUEL TANK, ROLLOVER VALVE, AND FUEL LINES. THEY WERE UNSURE WHETHER THE TSB REFERRED SPECIFICALLY TO THE TOP VALVE. BECAUSE THEY HAD A LOWER ESTIMATE TO REPAIR ($720 INCLUDING TAX), I GAVE THEM THE GO AHEAD TO REPAIR TODAY. I CANNOT DRIVE THE VAN WITH A FUEL LEAK, ESPECIALLY WITH MY INFANT AND TODDLER IUSING CAR SEATS. THIS IS A SERIOUS HAZARD, AND I BELIEVE THAT CHRYSLER SHOULD PAY FOR THE REPAIR. I HAVE INSTRUCTED THE GOODYEAR SHOP TO INSPECT FOR ANY TRAUMA TO THE TANK AND CAR, AND I AM SURE THEY WILL FIND NONE. I WILL ALSO HAVE THEM KEEP THE TANK SO THAT IT CAN BE INSPECTED ASAP. LELAND AWARE OF 2 SIMILAR CASES.
VEHICLE SPEED CONTROLJuly 24, 2001
AS I WAS DRIVING ON INTERSTATE 83 IN YORK PA., MY CRUISE CONTROL WOULD NOT DISENGAGE. IT ACCELERATED TO 80 MPH. WHEN I TRIED TO TURN IT OFF, I WAS UNABLE TO DO SO. WHEN I APPLIED MY BRAKES TO DISENGAGE, NOTHING HAPPENED. I THEN CANCELLED THE CRUISE AND TURNED IT OFF, IT STILL WOULD NOT STOP ACCELERATING. AT THIS POINT I WAS TRYING TO APPLY PRESSURE TO MY BRAKES BUT WAS STILL UNABLE TO STOP FROM ACCELERATING. I MANAGED TO GET OVER TO THE BREAK DOWN LANE AND SLOWLY PUT ON THE EMERGENCY BRAKE, WHICH TEMPORARILY SLOWED ME DOWN. I HAD THE EMERGENCY BRAKE ALL THE WAY IN, AND THE CAR STARTED TO GO FORWARD AGAIN. AT THAT POINT MY ONLY OTHER OPTION THAT I COULD THINK OF WAS TO TURN TOWARD THE GRASS EMBANKMENT AND GO ON THE INCLINE AND HIT A SIGN SO THAT IT WOULD STOP MY VAN. IT STILL DID NOT STOP COMPLETELY. IT BEGAN TO ACCELERATE AGAIN. AT THIS POINT I HURRIED AND PUT THE CAR IN PARK, AND TURNED OFF THE IGNITION. ONCE IT WAS STOPPED MY DAUGHTER AND I GOT OUT OF THE VAN. *AK
Crash reported
NHTSA #749033STRUCTUREJuly 21, 2001
THE RIGHT STRUT TOWER TOP RUSTED, THE LEFT SIDE HAS RUSTED AS WELL. NLM
AIR BAGSJuly 20, 2001
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
AIR BAGSJuly 18, 2001
I FIRST NOTICED THAT THE AIRBAG LIGHT ON THE DASHBOARD OF MY 1996 DODGE GRAND CARAVAN WAS ON WHILE DRIVING THROUGH A PARKING LOT. THIS FIRST OCCURRED ON 7/3/2001. IT WENT OFF AFTER 5 MINUTES. THE PATTERN OF THE AIRBAG COMING ON STARTED OCCURRING MORE REGULARLY AND STAYING ON LONGER. WE TOOK THE MINIVAN INTO KOON'S DODGE (FALLS CHURCH, VA) ON SATURDAY, JULY 14, 2001. THEY DIAGNOSED THE PROBLEM AS A PROBLEM WITH THE CLOCK-SPRING IN THE STEERING COLUMN THAT HAD GONE BAD AND HAD MADE THE AIRBAG GO BAD. THEY GAVE ME AN ESTIMATE OF $800 TO FIX IT. I ASKED THEM WHETHER DODGE WOULD PAY FOR IT SINCE HAVING AN AIRBAG GO BAD SHOULD NOT BE AN ORDINARY "WEAR AND TEAR" ITEM FOR ANY AUTOMOBILE. THE ASSISTANT MANAGER (SCOTT) TOLD ME THAT HIS BOSS (RAY RASADO) WOULD HAVE TO TALK WITH DODGE ON MONDAY, 7/16/2001 TO SEE IF THEY WOULD PAY FOR IT. I CALLED BACK ON MONDAY AND THEY SAID THAT DODGE REFUSED TO PAY FOR IT. DODGE HAD SAID IT WAS NOT THEIR FAULT THAT THE CLOCKSPRING HAD GONE BAD AND MADE THE AIRBAG GO BAD. I THEN CALLED DODGE MYSELF AND TALKED TO THEIR WARRANTY DEPARTMENT (JESSICA). AFTER TALKING WITH HER DODGE MANAGER, SHE SAID THAT THEY WOULD NOT PAY FOR IT. SHE SAID THAT THERE WERE NO ENGINEERING PROBLEMS WITH EITHER THE CLOCKSPRING OR THE AIRBAG. SHE GAVE ME A CASE REFERENCE NUMBER OF 8889836. I CALLED KOON'S, THE DODGE DEALERSHIP, BACK AND ASKED WHETHER THEY WERE POSITIVE THAT THE AIRBAG ITSELF WAS BAD IN ADDITION TO THE CLOCKSPRING. THE REASON BEING THAT A REPAIR OF THE CLOCKSPRING WAS APPROXIMATELY $200 VERSUS $800 FOR BOTH THE CLOCKSPRING AND AIRBAG. THEY AGAIN SAID THAT THE CLOCKSPRING HAD MADE THE AIRBAG GO BAD AND THAT THE AIRBAG WOULD NOT DEPLOY UNLESS IT WAS REPLACED ALONG WITH THE CLOCKSPRING. I TOLD THEM BASED ON THEIR RECOMMENDATION TO REPLACE THE CLOCKSPRING AND AIRBAG. THE FINAL COST WAS $816.37. I STRONGLY BELIEVE THAT THIS IS AN ENGINEERING SAFETY DEFECT ON DODGE'S BEHALF. THE CONSUMER SHOULD NOT BE PUT AT PHYSICAL RISK FOR THIS.*AK
FUEL SYSTEM, GASOLINEJuly 16, 2001
RECALL NUMBER 00V268000. VEHICLE IS EXPERIENCING RECALL PROBLEM, BUT NOT SELECTED FOR MANUFACTURER'S RECALL. FUEL IS LEAKING FROM FUEL INJECTION FUEL RAIL. PLEASE GIVE ANY FURTHER DETAILS.*AK
FUEL SYSTEM, OTHER,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMJuly 15, 2001
HORN ,CRUISE CONTROL,DOES NOT WORK AND THE GAS LIGHT WILL COME ON AND MAKE A BEEPING SOUND FOR NO REASON. *AK
ELECTRICAL SYSTEMJuly 11, 2001
VEHICLE WAS PARKED WHEN IT CAUGHT FIRE, FIRE WAS CAUSED BY A WIRE IN THE WIRING HARNESS, CLAIM 35-W700-085. *SLC
Fire reported
NHTSA #6900645ELECTRICAL SYSTEMJuly 11, 2001
VEHICLE WAS PARKED WHEN IT CAUGHT FIRE, FIRE WAS CAUSED BY A WIRE IN THE WIRING HARNESS, CLAIM 35-W700-085. *SLC
Fire reported
NHTSA #6900645POWER TRAINJuly 10, 2001
1) WHEN YOU WOULD START THE VAN IT WOULD NOT GO INTO DRIVE FOR @ 5 MIN. THEN WOULD FINALLY GO INTO GEAR. (2) WHEN TRAVELLING @45 TO 50 THE VAN WOULD START TO SHUDDER BAD AND WOULD LOSE ALL OF ITS POWER FOR A COUPLE OF SECONDS AND THEN WOULD BE ALRIGHT. (3) WHEN STOPPING AT A LIGHT/ STOPSIGN OR YIELD THE VAN WOULD NOT GO. TOLD AT THE CHRYSLER DEALERSHIP IT WAS THE TRANSMISSION AND TORQUE CONVERTER.*AK
AIR BAGSJuly 10, 2001
AIR BAG CLOCKSPRING FAILURE. *AK
SUSPENSION,VISIBILITYJuly 3, 2001
BODY CONTROL HAS GONE OUT THREE TIMES. WINDSHILD WIPERS WOULD NOT WORK.
POWER TRAIN,VEHICLE SPEED CONTROLJune 26, 2001
WHILE TRAVELING AT 50 MPH IN PASSING LANE CONSUMER DEPRESSED GAS PEDAL TO PASS AND VEHICLE DID NOT GAIN ANY SPEED . VEHICLE WAS TRAVELING IN NEUTRAL STATUS. DEALER WAS CONTACTED, AND TECHNICIAN STATED TRANSMISSION NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMJune 26, 2001
EA 01 007/AIR BAG CLOCK SPRING FAILURE: HORN / CRUISE CONTROL ARE INOPERATIV, AND AIR BAG SENSOR LIGHT REMAINS ON WHILE DRIVING. DEALER / MANUFACTURER HAVE NOT BEEN NOTIFIED AT THIS TIME. PROVIDE ANY FURTHER INFORMATION .*AK
ENGINE AND ENGINE COOLINGJune 26, 2001
SERPENTINE BELT TENSIONER SHAFT SHEARED AS A RESULT OF NO LUBRICATION. INSTANTANEOUS LOSS OF POWER STEERING AND VEHICLE CONTROL RESULTED IN A VERY CLOSE CALL. I BELIEVE THE NON-LUBRICATED SHAFT PERMITTED CORROSSION AND SUBSEQUENT SEIZURE AND SHEARING OF THE ASSEMBLY SHAFT. IT IS A DESIGN DEFICIENCY, IN MY OPINION OF COURSE.*AK
ELECTRICAL SYSTEM,AIR BAGSJune 25, 2001
AIR BAG LIGHT HAS COME ON, AND HORN HAS FAILED TO FUNCTION. DEALERSHIP HAS NOT EXAMINED VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
ELECTRICAL SYSTEMJune 20, 2001
INTERMITTENTLY WHILE DRIVING LIGHTING ON THE DASH WILL GO OUT. WHEN THIS HAPPENS, CONSUMER DOES NOT KNOW HOW FAST VEHICLE IS GOING. DELAER HAS REPLACED CONTROL PANEL MODULE, HOWEVER , PROBLEM HAS NOT BEEN CORRECTED.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMJune 19, 2001
AIR BAG LIGHT STAYS ILLUMINATED WHILE DRIVING. ALSO, CRUISE CONTROL AND THE HORN ASSEMBLIES ARE INOPERABLE. DEALER HAS INSPECTED VEHICLE, AND DETERMINED THAT CLOCK SPRING WAS DEFECTIVE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
FUEL SYSTEM, GASOLINEJune 19, 2001
DURING A VEHICLE REPAIR, NON-DEALER REPAIR SHOP DISCOVERED LEAKING FUEL INJECTOR RAIL AND O-RINGS. LOCAL DEALERSHIP AND MANUFACTURER CONTACTED BUT BOTH STATED THERE WAS NO RECALL AND REFUSED TO PROVIDE REPAIRS AT NO COST. YOUR NHTSA CAMPAIGN ID NUMBER 00V268000 IDENTIFIES A RECALL THAT IS NOT BEING HONORED BY THE MANUFACTURER OR THE LOCAL DEALERSHIP. FUEL LEAKAGE IS PRESENT CURRENTLY. DEALER SAYS OWNER MUST PAY FOR REPAIRS AND MAY RECEIVE REIMBURSEMENT AT A LATER DATE. COMPLAINT WAS GIVEN TELEPHONICALLY TO DAIMLERCHRYSLER ON JUNE 15, 2000 AND RECEIVED CONFIRMATION OF DAIMLERCHRYSLER'S COMPLAINT REFERENCE NUMBER IS 8765666. DEALER SAYS NO RECALL APPEARS FOR THIS VEHICLE WHEN SEARCH IS BY VIN NUMBER. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMJune 14, 2001
AIR BAG LIGHT ON DASH HAS COME ON. HORN HAS FAILED TO OPERATE, AND CRUISE CONTROL NO LONGER WORKS. DEALER INFORMED CONSUMER THAT CLOCK SPRING ASSEMBLY WOULD NEED TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
POWER TRAINJune 4, 2001
OUR TRANSMISSION HAS FAILED AND NEEDS TO BE REPLACED. IT BEGAN WITH THE GEARS SLIPPING, THE TRANSMISSION WOULD JERK, SHUTTER AT LOW SPEEDS. THE ENGINE WOULD STALL WHEN TRYING TO SHIFT FROM PARK TO DRIVE OR REVERSE. I HAVE CONTACTED DAIMLER CHRYSLER CUSTOMER SERVICE, BUT NO HELP THERE AS IT IS NOT UNDER WARRANTY. AFTER SEEING HUNDREDS OF SIMILAR TRANSMISSION PROBLEMS FOR THIS PARTICULAR YEAR OF CARAVANS, I AM FURIOUS. THERE HAS GOT TO BE A DEFECT IN THE TRANSMISSIONS OF THESE VEHICLES. IS THERE ANY HELP OUT THERE?*AK
ELECTRICAL SYSTEMJune 4, 2001
WIRE HARNESS SHORTING OUT IN STEERING ASSY POSS. SETTING OFF AIRBAGS WHILE DRIVING.*AK
STEERINGJune 1, 2001
VEHICLE LOSES POWER ASSIST IN RAIN OR WHILE RIDING THROUGH A WATER PUDDLE. CONSUMER WAS TURNING INTO A SUBDIVISON AND STEERING GOT HARD. CONSUMER ALMOST HIT A LARGE BRICK PLANTER. HAS CONTACTED CHRYSLER BY WRITING LETTERS AND MAKING PHONE CALLS, BUT NO ACTION HAS BEEN TAKEN. *AK CONSUMER STATED THAT DEALER PREVIOUSLY REPLACED THE TENSIONER AND BELT BECAUSE THE VEHICLE WAS SLIPPING WHEN DRIVING IN THE RAIN. *YD
STRUCTUREMay 31, 2001
AUTOMATIC DOOR LOCKS FAILED. *SLC
PARKING BRAKEMay 31, 2001
PARKING BRAKE FAILED. *SLC
SUSPENSIONMay 31, 2001
CONSUMER STATES THERE WERE PROBLEMS WITH ALIGNMENT OF VEHICLE. *SLC
SERVICE BRAKES, HYDRAULICMay 31, 2001
REAR BRAKES MADE GRINDING NOISES. *SLC
EQUIPMENTMay 31, 2001
AIR CONDITIONER FAILED. *SLC
POWER TRAINMay 31, 2001
TRANSMISSION EXPERIENCED LEAK AND THEN FAILED WITH ONLY 46335 MILES, DEALER STATED THERE WAS AN INTERNAL DEFECT AND VEHICLE WAS OUT OF WARRANTY, CONSUMER FEELS THIS IS A MANUFACTURING DEFECT AND IS REQUESTING REIMBURSEMENT. *SLC
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMay 30, 2001
WHILE DRIVING THE AIR BAG LIGHT COULD COME AND STAY ON FOR WHILE. HORN DID NOT WORK, STOPPED WORKING WITHOUT PRIOR WARNING. ALSO, CRUISE CONTROL DID NOT WORK. *AK
ELECTRICAL SYSTEM,VISIBILITYMay 29, 2001
BODY CONTROL COMPUTER WENT OUT AT 64000 AND THIS CONTROLLED WINDSHIELD WIPERS. AT 69000 MILES IT WENT OUT AGAIN.*AK NOW AT 71000 MILES IT HAS FAILED AGAIN. *SLC
AIR BAGSMay 29, 2001
AT ABOUT 60K MILES, THE AIR BAG INDICATOR LAMP WOULD OCCASIONALLY LIGHT UP. NOW AT OVER 63K MILES, THE AIR BAG LAMP STAYS ON CONTINUOUSLY.*AK
AIR BAGSMay 25, 2001
AIRBAG LIGHT CAME ON DASHBOARD. DEALERSHIP IS AWARE OF PROBLEM. *AK
ENGINE AND ENGINE COOLINGMay 24, 2001
COULD NOT FIND ANY RECALLS. NO SAFETY DEFECT MENTIONED. *AK
POWER TRAINMay 23, 2001
WHILE DRIVING IN REVERSE TRANSMISSION WAS MAKING A LOT OF NOISE. THEN TOOK VEHICLE TO DEALER AND TRANSMISSION HAD TO BE REBUILT. SECOND TIME TRANSMISSION COULD NOT BE PUT IN REVERSE AND HAD TO BE REPLACED.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMay 18, 2001
EA 01 007/AIR BAG CLOCK SPRING:INOPERATIVE HORN OPERATION. ALSO, AIR BAG SENSOR LIGHT REMAINED ON ON. DEALER NOTIFIED AND INFORMED CONSUMER THAT THEY ARE UNAWARE OF ANY RECALL, AND ANY REPAIRS WOULD BE AT CONSUMER COST.*AK CONSUMER ALSO STATES CRUISE CONTROL FAILED.*JB
FUEL SYSTEM, GASOLINE,AIR BAGSMay 16, 2001
FUEL LEAKAGE FROM TOP OF FUEL TANK. DEALER / MANUFACTURER NOTIFIED, AND INFORMED CONSUMER NO RECALL ON THAT PART, AND ANY REPAIRS WOULD BE AT CONSUMER'S EXPENSE. PLEASE FEEL FREE TO PROVIDE AND FURTHER DETAILS ON THIS MATTER . *AK THE VEHICLE IS EXPERIENCING FUEL ODOR INSIDE THE VEHICLE ESPECIALLY AT FILL UP, THE CONSUMER BELIEVES THIS MAY BE RELATED TO RECALL WORK PERFORMED SEVERAL MONTHS PRIOR, THE DEALER NOTICED LEAK AT THE TOP OF THE TANK BUT STATED THAT IT WAS NOT RELATED TO PRIOR RECALL REPAIR (O-RING REPLACEMENT), FULE FILTER WAS REPLACED, AIR BAG LIGHT IS ON. NLM
POWER TRAINMay 16, 2001
A $32,000 VEHICLE W 49,000 MILES SHOULD NOT INCURR THIS PROBLEM W A TRANSMISSION SEAL.THIS IS IN ADDITION WITH 10-14 OTHER PROBLEMS AND RECALLS THAT I HAVE HAD SINCE PURCHASING THIS VAN. THANK YOU FOR YOUR CONCERN. *AK
ELECTRICAL SYSTEMMay 15, 2001
I'VE READ ABOUT INVESTIGATION ON THE AIR CLOCK SPRINGS .... THESE SHOULD BE RECALLED. *AK
SERVICE BRAKES, HYDRAULIC,POWER TRAINMay 11, 2001
TRANSMISSION WENT OUT WHILE CONSUMER WAS DRIVING AT ABOUT 60-65 MPH. WHEN CHECKED FLUIDS WERE ALL BUBBLING UP, AND TRANSMISSION WAS BURNED UP. CONTACTED DEALER. *AK CONSUMER STATES TORQUE CONVERTER WAS ALSO REPLACED, ALSO BRAKE PADS AND ROTORS HAD TO BE REPLACED. *JB
POWER TRAINMay 11, 2001
CONSUMER ABLE TO SHIFT FROM PARK TO DRIVE WITHOUT APPLYING BRAKES. *AK
AIR BAGSMay 11, 2001
DEALER REPLACED AIRBAG AND CLOCKSPRING AFTER I REPORTED THAT THE AIRBAG LIGHT WAS ON.
TIRESMay 11, 2001
AFTER MARKET TIRE WINSTON G/T, P215/65R15 SIZE. TREAD ON THREE OF FOUR TIRES HAVE STARTED TO SEPARATE FROM SIDEWALL.*AK CONSUMER STATES NEWLY INSTALLED TIRES WERE CRACKING ON THE SIDEWALLS, ALL 4 TIRES WERE REPLACED AS A SAFETY HAZARD. *SLC
SERVICE BRAKES, HYDRAULICMay 10, 2001
WHEN APPLYING BRAKES PEDAL WENT TO FLOOR AND DRIVER HEARD A POPPING SOUND. DEALER INSPECTED VEHICLE, AND DETERMINED THAT BRAKE PADS HAD COME APART.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMay 9, 2001
AIR BAG LIGHT HAS COME ON AND WILL NOT GO OFF. ALSO, HORN AND CRUISE CONTROL SYSTEMS HAVE FAILED. DEALERSHIP HAS NOT EXAMINED VEHICLE. *AK
SUSPENSION,TIRESMay 9, 2001
WE ARE NOT SURE WHAT IS WRONG WITH THE VAN BUT THE SHIMMY DOESN'T SEEM TO BE FIXED BY ANYTHING. WE HAVE HAD THE TIRES REPLACED TWICE. WE HAVE HAD THE TRANSMISSION SERVICED. WE HAVE HAD THE HALF SHALFTS LOOKED AT AND THEY SEEM TO BE FINE. I NEED HELP ON DECIDING WHAT TO DO NEXT.*AK
AIR BAGSMay 4, 2001
WHILE TRAVELING AIR BAG INDICATOR LIGHT WOULD STAY ON. DEALER HAS BEEN CONTACTED. TECHNICIAN STATED CLOCK SPRING NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION.*AK
VISIBILITY,AIR BAGS,VEHICLE SPEED CONTROL,EQUIPMENTMay 3, 2001
INTERMITTENTLY SRS LIGHT WILL ILLUMINATE WHEN DRIVING, AND CRUISE CONTROL BECOMES INOPERABLE.*AK CONSUMER ALSO STATES WIPER SWITCH WAS REPLACED TWICE, STILL INTERMITTENT WIPERS FAIL TO OPERATE CORRECTLY, ALSO RADIO DOES NOT SEE CD PLAYER, UNLESS VEHICLE IS SHUT OFF AND ON SOMETIMES MORE THAN ONCE. *JB
ENGINE AND ENGINE COOLINGMay 1, 2001
VEHICLE STALLS AT SLOW SPEEDS AND WHEN COMING TO STOP. TOOK VEHICLE TO DEALER NUMEROUS TIMES, CANNOT REMEDY PROBLEM. *AK
VEHICLE SPEED CONTROLMay 1, 2001
I HAVE ALREADY PROVIDED INFO ON THIS VEHICLE BY MAIL. I JUST WANTED TO KNOW THE UPDATE ON THIS PROBLEM. I WOULD LIKE TO GET THIS TAKEN CARE OF, BUT I DO NOT HAVE THE AMOUNT OF MONEY ON HAND. THE MAN SAID IT WOULD PROBABLY COST OVER $500.00 FOR THE REPAIR, BEFORE I KNEW THE CRUISE CONTROL WAS NOT WORKING. CONTACT ME AT 201-447-6907 EASTERN TIME M-F 9-3. THNANK YOU. *AK
ENGINE AND ENGINE COOLINGApril 30, 2001
CONSUMER HAD TO PUT EXCESSIVE AMOUNTS OF ANTIFREEZE INTO VEHICLE. CONSUMER TOOK VEHICLE INTO A PRIVATE MECHANIC THAT LOOKED AT ENGINE AND FOUND A HOLE, PIN SIZED NEAR CYLINDERS OF THE ENGINE WHICH IS WHERE ANTIFREEZE IS LEAKING. MECHANIC STATED THIS COULD HAVE BEEN A FACTORY DEFECT BECAUSE APPEARED TO BE IN MOLDING OF ENGINE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
VISIBILITYApril 26, 2001
WINDSHIELD WIPERS STOPPED WORKING.*AK
SERVICE BRAKES, HYDRAULICApril 24, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMApril 19, 2001
AIRBAG LIGHT REMAINED ON; HORN &CRUISE CONTROL STOPPED; CLOCKSPRING REPLACED AT COST OF $250. THIS VEHICLE HAS REPAIRS EVERY 2-3 MONTHS AT COST OF $200-400. IN ADDITION TO REGULAR MAINTAINANCE. WILL NEVER BUY A CHRYLSER PRODUCT AGAIN. *AK
STEERINGApril 16, 2001
WHILE TRAVELING AT APPROXIMATELY 35 MPH DURING SNOWY CONDITIONS POWER ASSIST STEERING BELT TENSIONER BROKE, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. DEALERSHIP DID NOT INFORM THE CONSUMER AS TO WHY THIS DEFECT HAPPENED. APPROXIMATELY FOUR WEEKS AFTER THIS EVENT, CONSUMER LOST CONTROL OF VEHICLE AGAIN, THIS TIME RACK AND PINION STEERING CAUSED THIS DEFECT. DEALERSHIP INFORMED CONSUMER THIS COULD HAVE BEEN DUE TO FLUID BURNING, NOTHING MORE SPECIFIC WAS SAID. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
FUEL SYSTEM, GASOLINEApril 12, 2001
FUEL IS LEAKING BETWEEN INTERFACE SENSOR MODULE SUBJECT TO RECALL 99V21600/ MANUFACTURER'S RECALL 845. BOTH INDEPENDENT CHRYSLER AND SERVICE REPRESENTATIVES CLAIMED FUEL TANK WAS WARPED IN THE AREA WHICH WAS LEAKING FUEL. SOME RESPONSABILITY SHOULD BE ON CHRYSLER. PROBLEM DOESN'T SEEM LIKE NORMAL WEAR AND TEAR. THIS IS A GREAT DEAL OF SAFETY CONCERN TO CONSUMER.*AK CONSUMER STATES ROOT IS THE CAUSE OF LEAKING FUEL, DISTORTION OF MOLDED PLASTIC FUEL TANK INDICATES IMPROPER MANUFACTURER DESIGN. *JB
EQUIPMENTApril 12, 2001
WE HAD TO REPLACE THE A/C COMPRESSOR, HIGH PRESSURE SWITCH, EXPANSION VALVE AND RECEIVER/DRIVER TO REPAIR LEAKS DUE TO PREMATURE WEAROUT. THIS COST US $1240.00. CHRYSLER HAS HAD PROBLEMS WITH THIS A/C SYSTEM BREAKING DOWN PREMATURELY. *AK
AIR BAGS,ELECTRICAL SYSTEMApril 12, 2001
THE AIRBAG AND HORN ARE NO LONGER FUNDTIONAL. THE AIRBAG FAILURE LIGHT REMAINS ON MOST OF THE TIME. AN INTERMITTANT WIRING PROBLEM IN THE DASH IS SUSPECTED. I UNDERSTAND THAT THIS IS A COMMON PROBLEM.
POWER TRAINApril 12, 2001
1996 G CARAVAN, 63K MILES, TRANSMISSION FAILED, $1900 TO REPLACE, CONTACTED CHRYSLER SUPPORT - THEY WERE OF NO HELP IN COVERING COST.*AK
LATCHES/LOCKS/LINKAGESApril 11, 2001
DRIVER'S SIDE AND PASSENGER'S SIDE SLIDING DOORS HAVE FROZEN IN UNLOCKED POSITION. CONSUMER IS UNABLE TO LOCK DOORS WHEN TRANSPORTING HIS CHILDREN. CONSUMER HAS YET TO CONTACT DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
SERVICE BRAKES, HYDRAULICApril 11, 2001
MINIVAN'S DASHLIGHT WARNINGS FOR AIRBAGS/ABS(AND RELATED EQUIP:HORN/CRUISE CONTROL-INOPERATIVE) APPEARED. TOOK AUTO TO CHRYSLER DEALER FOR DIAGNOSIS. DEALER SERVICE DEPT.STATED DEFECTIVE ITEM: CLOCKSPRING DEVICE, AND NOT A WARRANTY COVERED PART/SERVICE PART, THEREFORE CUSTOMER LIABLE FOR REPAIR..
AIR BAGSApril 11, 2001
AIR BAG LIGHT STAYS ON, CLOCKSPRING HAS BEEN REPLACED. *JB
AIR BAGSApril 9, 2001
AIR BAG WARNING LIGHT ON. *AK
POWER TRAINApril 5, 2001
TRANSMISSION HAS GONE OUT WHILE TRAVELING AT APPROXIMATELY 55 MPH. /MECHANIC HAS NOT GIVEN CONSUMER A REASON FOR DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
STEERINGApril 5, 2001
VEHICLE TRAVELS THROUGH WATER AND POWER ASSISTED STEERING CONTROL GOES OUT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMApril 4, 2001
THIS VEHICLE HAD AN AIR BAG READINESS LIGHT THAT STAYED ON, AS WELL AS THE CRUISE CONTROL AND HORN FAILING. THE CLOCK SPRING MECHANISM WAS RELACED BY THE DEALER ON 3-22-01 AT A COST OF ROUGHLY $200 TO ME (THE OWNER). I HAVE HEARD YOU ARE INVESTIGATING THIS PROBLEM AND WOULD LIKE TO KNOW IF I AM ABLE TO GET REIMBURSED FOR THIS COST. THANKS.*AK
AIR BAGS,ELECTRICAL SYSTEMApril 4, 2001
I AM AWARE THAT SOME DODGE GRAND CARAVANS HAVE HAD A PROBLEM RELATED TO A SPRING LOCATED INSIDE THE STEERING WHEEL THAT PREVENTS THE AIRBAG FROM DEPLOYING IN CASE OF AN ACCIDENT, AS WELL AS PREVENTING THE HORN FROM OPERATING. I'VE CONTACTED THE DEALERSHIP AND WAS TOLD THAT SUCH RECALL DIDN'T APPLY TO MY VAN, AND AFTER CHECKING THE VIN, IT WAS CONFIRMED THAT I WAS NOT PART OF THAT RECALL. HOWEVER, WHEN I HEAR THAT SOMETHING THAT HAS GONE WRONG WITH MY VAN IS A RECALL IN OTHER VANS, I TEND TO GET A LITTLE SUSPICIOUS.*AK
SUSPENSION,AIR BAGSApril 3, 2001
AIR BAG LIGHT COMES ON WHEN STEERING WHEEL IS TURNED. PROBABLE CLOCK SPRING FAILURE. FRONT STRUT TOWER SEVERELY RUSTED. IF STRUT TOWER FAILS, LOSS OF STEERING CONTROL MAY RESULT.
CHILD SEATApril 3, 2001
THE CABLE ON MY INTEGRATED CHILD SEAT FAILED. THERE WAS NO ACCIDENT BUT IT HAS BEEN DIFFICULT TO LATCH FOR A WHILE. THERE WAS A RECALL RELATED TO THE LATCH PLATE. THERE WERE NO OBSTICLES IN THAT AREA AND EVEN THE DEALERSHIP AGREED THAT IT IS A BROKEN CABLE. MY SEAT IS PROBABLY THE OLDEST OF THESE INTEGRATED SEATS AND I'M CONCERNED THAT THE CABLE WOULD WEAR AND JUST BREAK ON SEATS THAT ARE BUILT IN. DODGE HAS AGREED TO REPLACE THE NECESSARY PART IF I PAY FOR THE LABER. THE TOTAL COST IS ABOUT $650 OF WHICH I WILL HAVE TO PAY ABOUT $120. I'M CONCERNED THAT OTHERS MAY ALSO BE HAVING THIS PROBLEM. IT ALSO OCCURS TO ME THAT IF MY CABLES SNAPPED WHEN THERE WAS NO CRASH WHAT WOULD HAPPEN IF THERE WAS A CRASH. MAYBE THESE SEATS WERE SAFE WHEN THEY WERE NEW BUT ARE THE NOW?
AIR BAGSApril 3, 2001
AIR BAGS DID NOT DEPLOY. *AK
Crash reported1 injury(ies)
NHTSA #743472SUSPENSIONApril 2, 2001
CONSUMER WAS UNDER HOOD & NOTICED STRUT ROD WAS RUSTED. CONSUMER TOOK VEHICLE TO A MECHANIC, AND FOUND OUT THAT ROD COULD BREAK THROUGH AND CAUSE VEHICLE TO LOSE CONTROL. *AK
POWER TRAINApril 2, 2001
COMPLETE FAILURE OF TRANSMISSION--BANGING NOISE WHILE DRIVING 25MPH; $2000 TO FIX. *AK
STEERING,AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 30, 2001
A PIECE INSIDE STEERING WHEEL CONTROL UNIT BROKE. ALSO, AIR BAGS/ HORN, AND CRUISE CONTROL DO NOT WORK. HAS NOT CONTACTED DEALER YET. *AK
POWER TRAINMarch 30, 2001
TRANSMISSION HAS BEEN REPLACED 4 TIMES, SOME TIMES LEFT STRANDED BY ROAD. *AK
VISIBILITY,AIR BAGS,ELECTRICAL SYSTEMMarch 29, 2001
AIR BAG LIGHT WOULD COME ON AND REMAIN AFTER STARTING AND DRIVING VEHICLE. WINDSHIELD WIPERS COMES ON BY THEMSELVES. HORN FAILS TO FUNCTION PROPERLY WHEN IN USE.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 29, 2001
AIRBAG LIGHT IS ON, HORN AND CRUISE CONTROL DO NOT WORK. *AK
AIR BAGSMarch 29, 2001
THE AIRBAG READINESS INDICATOR LAMP WOULD COME ON INTERMITTENTLY WHILE DRIVING AND OCCASIONALLY STAY ON AFTER STARTUP. THE CRUISE CONTROL ALSO DID NOT WORK. A LOCAL DEALER INDICATED THAT THESE SYMPTOMS MAY BE A CLOCKSPRING ASSEMBLY FAILURE AND THAT THE AIRBAGS WOULD PROBABLY NOT DEPLOY IN AN ACCIDENT. I HAVE READ THAT THERE ARE MANY OTHER MINIVANS THAT HAVE HAD THEIR CLOCKSPRING ASSEMBLIES FAIL. *AK
SERVICE BRAKES, HYDRAULICMarch 28, 2001
BRAKES FAILED AT 20-25 MPH, PEDAL WENT TO FLOOR, AND CONSUMER HEARD A LOUD POP BEFORE THAT. DEALER FOUND THAT BOOSTER BROKE OFF FROM MASTER CYLINDER.*AK
ENGINE AND ENGINE COOLINGMarch 28, 2001
ENGINE BELT TENSIONER FAILURE WHILE DRIVING WITH ASSOCIATED LOSS OF STEERING CONTROL SECOND INCIDENT FIRST INCIDENT OCCURED AT 33071 MILES 01/11/1999. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 28, 2001
INTERMITTENT FAILURE - OFF/ON FOR 3 YEARS, TOTAL FAILURE - AIR BAG, HORN, CRUISE CONTROL, 11/2000
VISIBILITYMarch 28, 2001
THE WINDSHIELD HAS A STRESS CRACK. NLM
STRUCTUREMarch 28, 2001
THE SLIDING DOORS WERE MISALIGNED. NLM
STRUCTUREMarch 28, 2001
THE COWL WAS LOOSE. NLM
UNKNOWN OR OTHERMarch 28, 2001
FAULTY SEAL CAUSED WATER LEAK BELOW THE DASH ON THE PASSENGER SIDE, THE CONSUMER HEARS A NOISE IN DASH ON THE DRIVERS SIDE WHEN HITTING BUMPS. NLM
EXTERIOR LIGHTINGMarch 28, 2001
THE MULTI-FUNCTION SWITCH FAILED CAUSING THE WIPER TO COME ON INTERMITTENTLY. NLM
ENGINE AND ENGINE COOLINGMarch 28, 2001
THE ENGINE LIGHT ILLUMINATES INTERMITTENTLY, VEHICLE ALSO HESITATES. NLM
ELECTRICAL SYSTEMMarch 28, 2001
VEHICLE EXPERIENCING ELECTRICAL PROBLEMS WITH MALFUNCTIONING OF THE DASHBOARD, SPEEDOMETER, RPM, FUEL GAUGE, AND TEMPERATURE GAUGE. *SLC
VISIBILITY,AIR BAGS,VEHICLE SPEED CONTROLMarch 27, 2001
AIRBAG LIGHT REMAINS ON. CRUISE CONTROL WILL NOT WORK, AND WINDSHIELD WIPERS ARE ACTIVATED ON THEIR OWN. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 27, 2001
SRS LIGHT STAY ILLUMINATED WHILE THE VEHICLE IS IN MOTION. ALSO, HORN ASSEMBLY AND CRUISE CONTROL ARE INOPERABLE. DEALER HAS BEEN NOTIFIED.*AK
VISIBILITYMarch 27, 2001
WINDSHIELD HAS STRESS CRACKS ACROSS WINDSHIELD THAT SPREADS A LITTLE EACH DAY. IT IS OBSTRUCTING DRIVER'S VISION. *SLC
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 26, 2001
WHILE TRAVELING NOTICED AIR BAG INDICATION LIGHT ON, AND PROBLEMS WITH HORN AND CRUSE CONTROL. PLEASE PROVIDE FURTHER INFORMATION.*AK
ELECTRICAL SYSTEMMarch 26, 2001
ENGINE WILL DIE SUDDENDLY AT ANY SPEEDS AND WITHOUT WARNING POSSIBLY DUE TO BAD COMPUTER, AFTER WAITING 15-20 MINUTES VEHICLE WILL RESTART. DEALER CANNOT DTERMINE CAUSE.*AK
POWER TRAIN,VISIBILITY,AIR BAGSMarch 25, 2001
FRONT WINDSHIELD WIPERS TURN ON EVERY TIME VEHICLE MAKES A TURN. AIR BAG LIGHT STAYS ON, WHICH DOES NOT ALLOW YOU TO USE THE HORN. ONGOING TRANSMISSION PROBLEMS AND IN RAINY WEATHER-WATER LEAKS IN FROM WHAT APPEARS TO BE THE REAR WINDOW SEAL.
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 24, 2001
STARTED CAR AIR BAG DASH LIGHT ON , HORN DOES NOT WORK, CRUISE CONTROL DOES NOT WORK. HAD SEEN NEWS PAPER STORY ABOUT INVESTIGATION ON THIS PROBLEM FOR MY CAR, TOOK CAR TO DEALER ON 03/22/2001, DEALER SERVICED CAR REPLACED CLOCKSPRING,PART COST $120.00 LABOR TO INSTALL PART WAS $84.60, WHICH I HAD TO PAY OUTOF MY POCKET, DEALER SAID WAS NOT A RECALL AS OF THIS DATE. PLEASE INCLUDE ME WITH THEOTHER 164 PEOPLE THAT ARE COMPLAINING OF A PROBLEM WITH THE CLOCKSPRING ON 2.8 MILLION DAIMLERCHRYLER AG MINIVANS,THANK YOU BILL COURTNEY. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 23, 2001
AIR BAGS/HORN, AND CRUISE CONTROL ALL WENT OUT. MANUFACTURER HAS FIXED PROBLEM.*AK CONSUMER STATES SPRING IN THE STEERING COLUMN BROKE. *SLC
POWER TRAINMarch 23, 2001
VEHICLE MANUFACTURED WITH DEFECTIVE AUTOMATIC TRANSMISSION. FIRST REBUILD OCCURRED IN 01/1999, WHEN TRANSMISSION FAILED AFTER EXITTING OFF FREEWAY. LOSS USE OF 3RD AND 4TH GEARS. MILEAGE 35258. 2ND REBUILD OCCURED 12/2000 AFTER LOSS OF PERFORMANCE AND DETECTION OF TRANSMISSION OIL LEAK. MILEAGE 60085. TRANSMISSION HAS INHERENT DESIGN FLAW THAT I FEEL CHRYSLER NEEDS TO BE HELD RESPONSIBLE FOR.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 22, 2001
AIRBAG LIGHT WAS ON, HORN AND CRUISE CONTROL STOPPED WORKING. DEALER REPLACED CLOCK SPRING ASSEMBLY. *AK *SLC
FUEL SYSTEM, GASOLINEMarch 22, 2001
CONSUMER HAS FUEL LEAKING FROM FUEL RAILS AT O RING. IT'S A 3.8L ENGINE. CONSUMER IS CONTACTING MANUFACTURER TO SEE IF RECALL 000V268000/ MANUFACTURER'S 895 APPLIES TO THIS VEHICLE. *AK *SLC
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 22, 2001
HORN, CRUISE CONTROL & AIR BAG INDICATOR LIGHT STAY LIT. CONSUMER HAS NOTICED THIS FOR A WHILE, BUT WARRANTY HAS EXPIRED.CONSUMER SAW MEDIA ALERT, AND WILL BE CONTACTING MANUFACTURER. *AK
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEMarch 22, 2001
VEHICLE IS LEAKING FUEL. DODGE DEALERSHIP INFORMED CONSUMER THAT THERE WAS A DEFECTIVE FUEL RAIL IN VEHICLE. CONSUMER WAS INFORMED VEHICLE WAS NOT PART OF ANY CURRENT RECALLS. THERE WAS A FUEL SMELL WHEN CONSUMER WAS INSIDE VEHICLE,. ALSO, A SMALL FIRE BEGAN FROM OVERHEATING OF MANIFOLD. *AK *SLC
Fire reported
NHTSA #883823AIR BAGS,ELECTRICAL SYSTEMMarch 22, 2001
EA 01 007/ AIR BAG CLOCK SPRING: VEHICLE EXPERIENCING NO HORN, AND AIR BAG LIGHT STAYING ON. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 21, 2001
THE HORN/CRUISE CONTROL DO NOT WORK, AND AIR BAG LIGHT IS ILLUMINATED. DEALER HAS BEEN CONTACTED.*AK *JB
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 21, 2001
WHILE DRIVING HORN AND CRUISE CONTROL STOPPED WORKING. TOOK TO DEALER, AND THEY SAID THAT CLOCK SPRING NEEDED TO BE REPLACED. ALSO, AIRBAGS WON'T DEPLOY. CONSUMER WAS WORRIED ABOUT THIS BEING A SAFETY PROBLEM.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 21, 2001
HORN HAS FAILED AND AIRBAG LIGHT HAS COME ON. *AK ALSO THE CRUISE CONTROL IN NOT WORKING. *YH
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 21, 2001
AIRBAG CLOCK SPRING NEEDED TO BE REPLACED BECAUSE AIRBAG LIGHT CAME ON. ALSO, CRUISE CONTROL AND HORN WERE INOPERATIVE.*AK *SLC
FUEL SYSTEM, GASOLINEMarch 21, 2001
AFTER A STRONG SMELL OF FUEL CONSUMER OPENED HOOD AND FOND OUT A FUEL LEAKAGE. THEN TOOK VEHICLE TO DEALER WHERE THEY SAID THAT FUEL WAS LEAKING FROM RAIL CROSS OVER TUBE AND WAS REPLACED.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 20, 2001
CONSUMER WAS DRIVING AT APPROXIMATELY 25 TO 40 MPH WHEN CLOCK SPRING CAUSED LOSS OF CRUISE CONTROL/ HORN, AND AIRBAG LIGHT WAS ILLUMINATED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
AIR BAGS,VEHICLE SPEED CONTROLMarch 20, 2001
INTERMITTENTLY SRS LIGHT COMES ON WHILE DRIVING, AND CRUISE CONTROL BECOMES INOPERABLE.*AK
ENGINE AND ENGINE COOLING,AIR BAGS,ELECTRICAL SYSTEMMarch 20, 2001
AIR BAG LIGHT ILLUMINATES ON DASH AND HORN IS INOPERABLE. CONSUMER HAS CONTACTED DEALER, DEALER NOTICED SPRING IN STEERING COLUMN BROKE, CAUSING PROBLEM. SPRING IS ON BACK ORDER. *AK SERPENTINE BELT REPLACED. *SLC
ELECTRICAL SYSTEM,AIR BAGSMarch 20, 2001
ELECTRICAL PROBLEMS WITH THE AIRBAG LIGHT COMING ON/ HORN FAILURE AND CRUISE CONTROL FAILURE. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 20, 2001
EA 01 00; MALFUNCTIONING OF HORN AND SPEED CONTROL, AND AIR BAG LIGHT REMAINING ON. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
FUEL SYSTEM, GASOLINE,AIR BAGS,STRUCTUREMarch 20, 2001
AIRBAG LIGHT IS ON, DEALER FOUND CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. *AK CONSUMER STATES THAT HE HAD TO MAKE 3 DIFFERENT TRIPS TO THE DEALER DUE TO THE FIRST 2 TRIPS DID NOT RESOLVE THE PROBLEM. BRAKES FAILED. COLLAPSING GAS TANK. DOOR LOCKS INOPERABLE. *SLC
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 20, 2001
AIR BAG LIGHTON AND OFF/ HORN AND CRUISE CONTROL FAILURE. *AK AIR BAG LIGHT REMAINS ON ALL TIMES. *YH
AIR BAGS,UNKNOWN OR OTHERMarch 20, 2001
I SAW AN ATRICLE IN THE PAPER, MY AIRBAG LIGHT WAS INTERMITTENT FOR SEVERAL MONTHS NOW ALWAYS ON MY STOPPED WORKING 1 1/2 MONTH AGO I HAVEN'T CHECKED MY CRUISE CONTROL BUT I WILL KNOW.*AK
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROLMarch 20, 2001
ON THE CRUISE CONTROL, IT ACCELERATED ON IT'S OWN. HAD A VERY HARD TIME GETTING PULLED OVER SAFELY IN HEAVY HIGH SPEED TRAFFIC. BURNED UP BRAKES/ROTOR. WROTE CHRYSLER.NOTHING. AIRBAG CLOCK RECENTLY FAILED AND SAW ARTICLE IN PAPER ABOUT YOUR INVESTIGATION. THANK YOU.
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 20, 2001
AIRBAG WARNING LIGHT STAYED ON, ALONG WITH INOPERATIVE CRUISE CONTROL & HORN. *AK
CHILD SEATMarch 19, 2001
BUILD IN CHILD SEAT LOCATED IN MIDDLE BENCH. BCKLES LATCH AND SHOULDER STRAPS WILL NOT TIGHTEN AND LOCK. THE DANGER IS NOT IMMEDIATELY APPARENT SINCE THE BUCKLE STILL LATCHES. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 19, 2001
AIRBAG LIGHT STAYED ON/ HORN AND CRUISE CONTROL STOPPED WORKING. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 19, 2001
AIR BAG LIGHT WENT ON, HORN FAILED, CRUISE CONTROL DOES NOT WORK. THIS IS CONSISTENT WITH PROBLEMS CITED IN A ASSOC. PRESS STORY ON MAR 19, 2001.*AK
AIR BAGS,VEHICLE SPEED CONTROLMarch 19, 2001
MY AIRBAG LIGHT CAME ON, CRUISE CONTROL QUIT. MECHANIC SAYS CLOCK SPRING.*AK
CHILD SEATMarch 16, 2001
MIDDLE 2 SEATS ARE BUILD-IN CCS, AND THE BELT BUCKLE DO NOT LATCH ON EITHER ONE.*AK
POWER TRAIN,VEHICLE SPEED CONTROLMarch 9, 2001
CONSUMER WAS TRAVELING AT APPROXIMATELY 30 TO 35 MPH WHEN AND METALLIC BANGING NOISE WAS EMITTED FROM ENGINE . CONSUMER LOST CONTROL OF ACCELERATION & GEAR SHIFTING. NO ACCIDENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
FUEL SYSTEM, GASOLINEMarch 7, 2001
CONSUMER SMELLED FUMES IN CAR. THEN, CONSUMER RECEIVED RECALL00V26800 FOR FUEL PUMP SEAL LEAKAGE. TOOK VEHICLE INTO DEALER, AND IT WAS REPLACED. HOWEVER, PROBLEM STILL OCCURRED. PRESENTLY, CAN SEE GASOLINE LEAKAGE ON PAVEMENT.*AK *SLC
POWER TRAINMarch 7, 2001
I EXPERIENCED COMPLETE TIRE TRACTION FAILURE USING MY DODGE GRAND CARAVAN EQUIPPED WITH THE PIRELLI TIRES DESCRIBED HEREIN. THE TIRES WERE PURCHASED 6/27/00 FROM LAWRENCE HILL GETTY IN HUNTINGTON, NY. I HAD ASKED FOR ALL WEATHER TIRES. ON DECEMBER 31, 2000, AND THEN AGAIN ON JAN 1, 2001, I EXPERINCED NO TRACTION ON THE TIRES, AND SLID PURPOSEFULLY ON TWO SEPARATE OCCASIONS INTO SNOWBANKS, THE FIRST TIME TO AVOID HITTING A CAR IN FRONT OF ME WHILE TRAVELLING WITH MY FAMILY OF FIVE, AND THEN AGAIN TO AVOID SLIDING INTO A BLIND INTERESECTION. I BROUGHT THE CAR INTO A GOODYEAR DEALER ON 1/1/01, AND BOUGHT GOODYEAR AQUATREAD 3'S. THE CAR HANDLES ADMIRABLY WITH THESE TIRES. I HAVE CONTACTED THE PIRELLI MANUFACTURER WHO STATED THAT THESE TIRES ARE RATED SUMMER TIRES. I AM SHOCKED THAT ANY TIRE COMPANY WOULD PUT ANY DRIVER NEEDLESSLY IN DANGER BY PUTTING SUMMER RATED TIRES IN AN ALLWEATHER SITUATION, ESPECIALLY WHEN I SPECIFICALLY ASKED FOR ALL-WEATHER TIRES. THE COMPANY OFFERED AN UNACCEPTABLE REMEDY. I AM REPORTING THESE INCIDENTS TO YOU TO ATTEMPT TO DETER PIRELLI FROM THIS MISLEADING AND POTENTIALLY FRAUDULENT PRACTICE. I WAS TRAVELLING NO MORE THAN 10-15 MILES PER HOUR, ALLOWING PLENTY OF TIME AND DISTANCE TO STOP. I ALSO RIDE MOTORCYCLES AND AM VERY AWARE OF ROAD SURFACE, STOPPING DISTANCES, AND ALTERNATIVE AVENUES OF ESCAPE. IT WAS THIS EXPERIENCE THAT KEPT ME FROM CRITICALLY OR OTHERWISE INJURING MY FAMILY OR ANOTHER FAMILY WHILE RELYING TO MY DETRIMENT ON THE REPUTATION OF THE PIRELLI TIRE COMPANY IN PROVIDING PROPER TIRES IN MY AREA. THE COMPANY IS APPARENTLY LOOKING TO DIVERT ANY RESPONSIBILITY FOR THEIR PRODUCT. ARE THERE ANY OTHER REPORTS OF PIRELLI TIRE FAILURE THAT I MAY SEE? THANK YOU IN ADVANCE.*AK (TIRESIZE: 215/65 16)( DOT NUMBER: TIRE SIZE: 215/65 16 )
Crash reported
NHTSA #742092CHILD SEATMarch 5, 2001
THE STRAPS TO THE SAFETY SEAT DO NOT RETRACT PROPERLY TO HOLD THE CHILD SECURELY. THERE SHOULD BE ANOTHER PIECE TO KEEP THE CHILD FROM SEPARATING THE STRAPS AND GETTING OUT OF THE SEAT. ALSO THE CHILD IS ABLE TO RELEASE THE SAFETY SEAT EXTENSIONS WHICH WERE INSTALLED TO FIX THE PROBLEM WHEN THE SAFETY SEATS WERE RECALLED.
POWER TRAINMarch 5, 2001
DIFFERENTIAL PIN FLEW OUT AND TORE A HOLE IN THE TRANSMISSION CASING. *AK
VISIBILITY,AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM,UNKNOWN OR OTHERMarch 5, 2001
DOORS DO NOT CLOSE PROPERLY AND DO NOT STAY OPEN WHEN OPENED. A PROBLEM WITH THE CLOCK SPRING HAS CAUSED THE AIRBAGS TO BE INOPPERABLE, THE CRUISE CONTROL DOES NOT WORK, THE HORN DOES NOT WORK, AND THE WINDSHIELD WIPERS DO NOT WORK (IT DOES RAIN IN PHOENIX SOMETIMES). WE HAD TO REPLACE THE POWER WINDOW MOTOR IN THE DRIVERS DOOR. THIS IS THE FIRST 6 OF 15 PROBLEMS WITH THIS VEHICLE. *AK
VISIBILITYMarch 2, 2001
WINDSHILED WIPER SWITCH FAILED RESULTING IN POOR VISIBILITY. NLM
POWER TRAINFebruary 27, 2001
SECOND VAN OWNED THE OTHER A 1990 PLY. GR VOY SAME MILEAGE @ FAILURE..CHRYSLER REFUSES DO DO ANYTHING ..THIS IS A SERIOUS PROBLEM THAT CAN HAPPEN 2 HIGH SPEEDS IE THE 1990 FAILED ON I 90 DOING 65MPH. NO SAFETY DEFECT. *AK
STRUCTUREFebruary 23, 2001
HAVE HAD LOCK REPLACED (3) TIMES LEFT SIDE, (2) TIMES RIGHT SIDE, CONTACTED CHRYSLER, THEY REFUSE TO PAY FOR REPLACEMENT FOR (6) TIME, SAID QUOTE(" AT SOME TIME THE CUSTOMER IS RESPONSIBLE FOR REPAIRS FOR THE VEHICLE") WHEN IS THE MANUFACTURE RESPONSIBLE FOR FAULTY PARTS? 5 TIMES BROKEN IS DEFECTIVE DESIGN
AIR BAGS,ELECTRICAL SYSTEM,UNKNOWN OR OTHERFebruary 21, 2001
UGES ON DASH WOULD FLOAT UP OR DOWN AND NOT GIVE A TRUE CONSISTENT READING. DEALER FIXED BUT I WAS NOT SATISFIED WITH THE RESULT - THIS APPEARED TO BE A MANUFACTURER DEFECT. *AK
POWER TRAINFebruary 20, 2001
THE TRANSMISSION FIRST BL;EW AT 49000 MILES. MY WIFE WAS ONLY DOING 20 MPH WHEN THE TRANSMISSION WENT BANG AND STOPPED. WE HAD THE REPAIRS DONE AT THE COST OF $1500, OF WHICH WE HAD TO PAY HALF. I NOW HAVE THE SAME PROBLEM AT 101,000 MILES. SHE WAS TRAVELING AT 45 MPH THIS TIME. I HAVE NOT APPROACHED THE DEALER YET, BUT I HAVE DONE MY RESEARCH AND FOUND NUMEROUS OTHER PEOPLE HAVING THE SAME PROBLEM. I REFUSE TO PAY FOR THIS AGAIN. I WILL BE CONTACTING DODGE ABOUT THIS PROBLEM.I AM ALSO REGISTERING A COMPLAINT WITH THE ATTORNEY GENERALS OFFICE.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMFebruary 16, 2001
CLOCK SPRING FATIGUED COMPLETELY DISABLING DRIVERS AIRBAG, HORN AND CRUISE CONTROL. *AK
POWER TRAINFebruary 15, 2001
WHILE TRAVELING AT 30 MPH TRANSMISSION CRACKED, VEHICLE WOULD NOT STOP. CONSUMER HAD TO USE EMERGENCY BRAKE TO STOP. IF CONSUMER WAS TRAVELING ANY FASTER MAY HAVE LOST CONTROL. *AK
FUEL SYSTEM, GASOLINEFebruary 14, 2001
CONSUMER STARTED TO SMELL FUMES VERY STRONGLY. TOOK VEHICLE TO MECHANIC, AND MECHANIC SAID IT WAS THE FUEL RAIL. ALSO, THERE WAS RECALL 00V268000 WHICH DEALT WITH SAME PROBLEM. CONSUMER FELT THS VEHICLE SHOULD HAVE BEEN INCLUDED IN RECALL. *AK
ENGINE AND ENGINE COOLING,VISIBILITY,STRUCTUREFebruary 13, 2001
WINDSHIELD WIPERS COME ON BY THEMSELVES, ENGINE STALLS WHEN BRAKING, SLIDING POWER DOOR LOCKS REPLACED 4X.
STEERINGFebruary 13, 2001
SLOW DRIVING 25MPH THRU 1-4" STANDING WATER CAUSES STEERING WHEEL TO BECOME EXTREMELY UNRESPONSIVE & HARD TO TURN.
ELECTRICAL SYSTEMFebruary 13, 2001
WE PURCHASED A USED 1996 DODGE GRAND CARAVAN IN DECEMBER OF 1997. IT HAS AN INTERMITTENT FAILURE. DURING COLD WEATHER, OCCASIONALLY THE ENGINE QUITS RUNNING. SOMETIMES FAILURES OCCUR EVERY FEW DAYS; SOMETIMES THEY ARE MORE THAN A MONTH A PART. FAILURES OCCUR FOLLOWING A COLD START AS THE ENGINES GETS CLOSE TO OR REACHES NORMAL OPERATING TEMPERATURE. THE FAILURE USUALLY HAPPENS FROM 9 TO 31 MINUTES AFTER THE VEHICLE IS STARTED. FAILURES OCCUR WHEN THE OUTDOOR TEMPERATURE IS BELOW ABOUT 400F. FAILURES MOST COMMONLY OCCUR WHEN THE MINIVAN HAS BEEN PARKED IN A GARAGE THAT IS WARMER THAN THE AMBIENT OUTDOOR TEMPERATURE. THE ENGINE QUITS RUNNING. THIS HAS HAPPENED WHILE AT A STOP, WHILE DRIVING ON LOCAL STREETS, AND WHILE DRIVING ON THE INTERSTATE. SOMETIMES IT RECOVERS AND SOMETIMES IT MUST BE MANUALLY RESTARTED. IT APPEARS THAT IF THE THROTTLE IS CLOSED, THE ENGINE MUST BE RESTARTED MANUALLY AND IF THE THROTTLE IS OPEN, THE ENGINE RECOVERS. WHEN THIS FAILURE OCCURS, THE SPEEDOMETER DROPS RAPIDLY TOWARD ZERO. IT DOES NOT REFLECT THE SPEED OF THE VEHICLE. SCHAUMBURG DODGE HAS MADE AT LEAST SEVEN UNSUCCESSFUL ATTEMPTS TO DIAGNOSE AND REPAIR THIS PROBLEM.
SERVICE BRAKES, HYDRAULICFebruary 12, 2001
HYDRAULIC PROPORTIONING VALVE LEAKING, RESULTING IN LITTLE TO NO BRAKING CAPACITY. DODGE DEALER IN HOUGHTON, MI SAID HE HAS RECENTLY HAD TO REPLACE 4 OR 5 PROPORTIONING VALVE FOR THE SAME PROBLEM.*AK
POWER TRAINFebruary 11, 2001
THE PIN FELL OUT OF THE DIFFERENTIAL AND POKED HOLES IN THE TRANSMISSION, RUINING IT. THE PROPERTY DAMAGE REFERRED TO IS THE COST OF A NEW TRANSIMISSION. IT IS LIKELY THIS ONE CANNOT EVEN BE REBUILT, WHICH MEANS IT WILL COST ANOTHER $500 TO FIX IT. SINCE THIS HAPPENED I HAVE HEARD FROM MANY PEOPLE THAT CHRYSLER HAS LOTS OF PROBLEMS WITH TRANSMISSIONS AND I HAVE HEARD SEVERAL STORIES OF THIS EXACT PROBLEM, INCLUDING A PREVIOUS COMPLAINT TO NHTSA.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMFebruary 9, 2001
THE AIRBAG, HORN, & CRUISE CONTROL FAILED. TOOK TO DEALER - TOLD CLOCK SPRING ASSEMBLY FAILED. WILL COST ABOUT $400 TO FIX. WAS TOLD THIS IS A VERY COMMON DEFECT. WOULD LIKE SOME ASSISTANCE FROM CHRYSLER. THIS IS OUR FAMILY CAR FOR A FAMILY OF SIX. UNSAFE TO DRIVE IN THIS CONDITION.
POWER TRAINFebruary 8, 2001
AS EXPLAINED BY THE DEALERSHIP SERVICE DEPT TRANSMISSION BEARINGS WEAR UNTIL DIFFERENTIAL PIN IS EJECTED AND DAMAGES HOUSING. BEGAN WITH CLICKING NOISE (PIN), THEN ALL TRANSMISSION FLUID LEAKED OUT. PROBLEM FULLY ANTICIPATED AT TIME OF PURCHASE DUE TO COMMON KNOWLEDGE PROVIDED BY OTHER CARAVAN OWNER'S THAT WE KNOW. REASON WHY WE PURCHASED AN EXTENDED WARRANTY FOR APPROXIMATELY $1000. STUCK WITH DODGE AS THEY WERE ONLY ONES ON MARKET WITH DOUBLE SLIDING DOORS AT THE TIME. WE NEEDED THIS FEATURE DUE TO BACK INJURY PREVENTION ISSUES. TRANNIE REPLACEMENT TOOK OVER A WEEK AND COST $2208 (WE PAID THE $50 DEDUCTABLE ON OUR EXTENDED WARRANTY). DEALER REPS EXPLAINED THAT DUE TO POOR TRANNIE DESIGN, THERE WAS A BACKLOG OF REPLACEMENT TRANNY ORDERS NATIONWIDE. WHEN ASKED IF CHRYSLER HAD ENGINEERED THE PROBLEM OUT OF THEIR TRANNIES. THE ANSWER WAS NO. WHY SHOULD THEY, THEY MAKE LOTS OF MONEY ON THIS PROBLEM AS IT ALMOST ALWAYS OCCURS AFTER THE ORIGINAL WARRANTY PERIOD EXPIRES AND OWNERS ARE FORCED TO PAY. I NOTICED THAT OTHER COMPLAINANTS LIST UNEXPLAINED CRACKED TRANNIES. MORE THAN LIKELY THIS DAMAGE IS SAME ENGINEERING DEFECT AND EJECTION OF THE PIN. *AK
ENGINE AND ENGINE COOLING,VISIBILITYFebruary 6, 2001
TWO ISSUES TO DISCUSS. FIRST WINDSHIELD WIPERS APPEAR TO WORK INDEPENDENTLY ON INSTRUCTIONS WHEN ON INTERMITTMENT SETTING. YOU NEVER KNOW WHEN OR WHERE THEY WILL STOP. SECOND ISSUE IS THE TENSIONER AND WATER PUMP WITHIN THE COOLING SYSTEM. I HAVE HAD TO REPLACE THEM EACH TWICE IN THE LAST YEAR. IT APPEARS TO BE A CHRONIC PROBLEM.
ENGINE AND ENGINE COOLINGFebruary 5, 2001
WHILE DRIVING 65 MPH, THE ENGINE STALLED. MECHANIC FOUND ENGINE BELT TENSIONER BROKE. *AK *JB
POWER TRAINFebruary 5, 2001
350 MILES AFTER I PURCHASED THIS VEHICLE FROM TILLERY CHEVROLET THE TRANSMISSION STARTED TO GO OUT. TILLERY CHEVROLET HAS OFFERED TO COVER 50% LIKE THE CONTRACT COVERS BUT I BELIEVE THAT DODGE IS RESPONSIBLE FOR 100% BECAUSE OF THE MANY 4 SPEED TRANSMISSIONS THAT FAIL AT ABOUT 50K MILES. SOMEONE NEEDS TO MAKE CHRYSLER RESPONSIBLE FOR THIS EXPENSIVE ($1200) REPAIR.*AK
CHILD SEATFebruary 2, 2001
CHILD SEAT BELTS WOULD NOT RETRACK WHILE CHILD WAS LOCKED IN. PLEASE PROVIDE FURTHER INOFRMATION. *AK
POWER TRAINJanuary 26, 2001
TRANSMISSION ONLY GOES INTO FIRST AND SECOND GEARS WHICH PREVENT VEHICLE FROM ACCELERATING OVER 40 MPH. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
AIR BAGSJanuary 25, 2001
PE00-032, AIRBAG LIGHT CAME ON. TOOK VEHICLE TO DEALER . DIAGNOSTIC TEST SHOWED THAT AIRBAG CLOCK SPRING HAD FAILED. *AK
POWER TRAINJanuary 24, 2001
DIFFERENTIAL PIN BROKE OFF AND SHATTERED THE TRANSMISSION CASING.
VISIBILITYJanuary 23, 2001
WINDSHIELD WIPERS WOULD COME ON AND SHUT OFF INTERMITTENTLY WHILE DRIVING. THIS FIRST HAPPENED IN AUGUST OF 1998. I BROUGHT VEHICLE TO "MACK DODGE" ON 8/31/98 , DEALER REPLACED MALFUNCTIONING "MULTI SWITCH" PART NUMBER CMC 05012382AA. I NOTICED WIPERS PERFORMING INCORRECTLY IN NOVEMBER, 2000. I SPOKE TO A SERVICE REPRESENTATIVE AT MACK DODGE AND WAS TOLD THE PRIOR REPAIR WAS ONLY GUARANTEED FOR 12 MONTHS OR 12,000 MILES. ON JANUARY 21, 2001 I WAS DRIVING THE VAN WITH MY FAMILY IN THE RAIN AND THE WIPERS STOPPED. I HAD TO PLAY WITH THE SWITCH TO GET THEM TO RESUME WORKING. I STRONGLY FEEL THAT THIS IS A VERY UNSAFE CONDITION , WHICH WAS NEVER CORRECTED PROPERLY WHILE THE VAN WAS COVERED UNDER THE 3 YEAR/ 36,000 MI. WARRANTY. MACK DODGE IS LOCATED ON ROUTE 37 EAST, TOMS RIVER, N.J. PHONE: 732-349-7474 . THANK YOU FOR RESEARCHING THIS PROBLEM AND ADVISING ME OF MY OPTIONS IN HAVING THIS RESOLVED. *AK
POWER TRAINJanuary 22, 2001
WHILE DRIVING ABOUT 18 MPH VEHICLE STALLED WITHOUT A PRIOR WARNING, JUST QUIT WORKING. WHEN LIFTED UP BY TOW TRUCK COULD SEE PART OF TRANSMISSION WENT OUT. *AK
POWER TRAINJanuary 17, 2001
WHEN THE VEHICLE COMES TO A STOP THE TRANSMISSION JUMPS AND THEN THE VEHICLE DIES. THIS ONLY HAPPENS WHEN THE VEHICLE IS IN THE FIRST GEAR. ONCE THE VEHICLE SHIFTS OUT OF FIRST GEAR IT DOES NOT HAVE ANY PROBLEM WITH SHIFTING. HOWEVER WHEN THE VEHICLE BEGINS TO DOWN SHIFT WHEN IT COMES TO A COMPLETE STOP AS THE TRANSMISSION SHIFTS TO FIRST GEAR IT BEGINS TO JERK, HESITATE AND THEN THE ENGINE DIES. THIS PROBLEM ALSO EXISTS IN REVERSE, OVERDRIVE, THIRD GEAR & LOW GEAR. THE TRANSMISSION WAS REPLACED BY THE DEALER AT 26000 MILES. I SERVICED THE TRANSMISSION EVERY 25000 MILES THEREAFTER. WITH ONLY 58000 ON THE "NEW" TRANSMISSION THE TORQUE CONVERTER AND FRONT PUMP HAVE FALLEN APART. IS THERE ANYTHING ON THIS VEHICLE THAT IS NOT A PIECE OF JUNK? OTHER PARTS REPLACED ARE AS FOLLOWS: WATER PUMP, BOTH FRONT DOOR SEALS, TURN SIGNAL ARM, DRIVERS SIDE VISOR, BOTH FRONT STRUTS, BOTH REAR SHOCKS, FRONT BRAKES HAD TO BE REBUILT, A COMPLETE REAR BRAKE JOB (DRUMS,WHEEL CYLINDERS,SPRING KIT & SHOES),FAN SWITCH RESISTER IS GOING BAD, ANTIFREEZE LINES GOING TO REAR HEATER CORE, BOTH OXYGEN SENSORS, BOTH SIDE DOOR POWER LOCK MECHANISMS,SPARK PLUGS ONCE BY THE DEALER AND MOST RECENTLY ME, A COMPLETE FUEL SYSTEM POWER FLUSH BY THE DEALER,BATTERY,FAN RELAY SWITCH(RECALL), AND THE VAN IS CURRENTLY ON ITS THIRD TRANSMISSION, BELT TENSIONER,PASSENGER SUN VISOR, SERPENTINE BELT, (,PCV & AIR) FILTERS ARE REPLACED EVERY YEAR & THE FUEL FILTER EVERY TWO YEARS. THE EMERGENCY BRAKE HAS NOT WORKED FOR OVER TWO YEARS. IT IS BEING REPLACED TODAY. THE DEALER ALSO RECOMMENDED ANOTHER FLUSH OF THE FUEL RAILS AND TO CLEAN THE THROTTLE BODY ASSEMBLY. LEST I FORGET THE ABS RELAY/SOLENOID.*AK
FUEL SYSTEM, GASOLINEJanuary 16, 2001
CONSUMER RECEIVED RECALL 00V268 AND WENT TO THE DEALER TO HAVE REPAIRS COMPLETED, HOWEVER THE DEALER STATED THAT THE FUEL TANK WOULD HAVE TO BE REPLACED BEFORE THE RECALL COULD BE COMPLETED DUE TO THE FUEL TANK BEING WARPED, CONSUMER FEELS THE DEALER SHOULD BE RESPONSIBLE FOR THE FAULTY FUEL TANK. *SLC
FUEL SYSTEM, GASOLINEJanuary 8, 2001
VEHICLE EXPERIENCED AN O-RING FUEL LEAKAGE. MANUFACTURER NOTIFIED, AND INFORMED THAT PART WAS NOT COVERED UNDER A RECALL. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
ENGINE AND ENGINE COOLINGJanuary 5, 2001
VENT TUBE HAD A FUEL LEAKAGE. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
AIR BAGSJanuary 3, 2001
CLOCK SPRING ASSEMBLY FAILED PREVENTING DEPLOYMENT OF AIR BAGS, HORN OPERATION, AND CRUISE CONTROL OPERATION. APPEARS TO BE A COMMON FAILURE!!
POWER TRAINDecember 28, 2000
TRANSMISSION FAILURE. TRANSMISSION ELECTRICALLY SHORTED OUT. TRANSMSSION NEEDS TO BE REPLACED. *AK
STEERINGDecember 28, 2000
ON FREEWAY, HEARD CLUNK, WAM...POWER STEERING DIED, ABOUT LOST CONTROL AS STEERING WENT MANUAL. TOW GUY SAID THESE FAIL ALOT. WHEN WILL NHTSA RECALL THESE THINGS...? WHEN SOME ONE DIES...?*AK
POWER TRAINDecember 27, 2000
TRANSMISSION CANNOT HOLD OR WILL DISENGAGE WHEN THE CAR IS ON A HILL GRADE WHEN SET IN PARK. *AK
POWER TRAINDecember 27, 2000
TRANSMISSION CANNOT HOLD THE CAR IN PARK AND GEARS WILL SLIP EVEN WHEN THE SHIFT COLUMN IS STILL IN PARK WHICH VERY DANGEROUS AT THAT TIME IT MAY HOLD THE VEHICLE AND THEN SLIP AND START ROLLING. *AK
POWER TRAINDecember 20, 2000
WHEN STARTING VEHICLE IN FIRST 5 MINUTES VEHICLE WOULD NOT SHIFT INTO GEAR. SOON AFTERWARD VEHICLE WOULD TRAVEL NORMAL. *AK THE ORIGINAL TRANSMISSION FAILED AT 20,233 MILES AND THE SECOND ONE FAILED AT 53,167 MILES. THE TRANSMISSIONS NEEDED COMPLETE TEARDOWN, RESEAL AND A NEW TORQUE CONVERTER. *YH
FUEL SYSTEM, GASOLINE,POWER TRAIN,EQUIPMENTDecember 20, 2000
REPLACED COMPLETE AIR CONDITION SYSTEM, FRONT AND REAR, TRANSMISSION, FUEL INJECTION, CV JOINTS, FUEL TANK LEAKS, THE LIST GOES ON AND ON. *AK
AIR BAGS,LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL,INTERIOR LIGHTING,ELECTRICAL SYSTEMDecember 18, 2000
AIR BAG LIGHT STAYS ON CONTINUOSLY, THE HORN NO LONGER WORKS, CRUISE CONTROL NO LONGER WORKS, FRONT INTERIOR LIGHTS NO LONGER COME ON WHEN THE FRONT DOORS ARE OPENED, COOLING FANS WILL NOT RUN EVEN WITH A/C ON, HOOD LATCH DOESN'T ALWAYS RELEASE THE HOOD. *AK
ENGINE AND ENGINE COOLING,AIR BAGSDecember 15, 2000
WAS DRIVING, AND WAS ABOUT TO MAKE A TURN, WHEN VEHICLE LOST POWER. DRIVER LOST CONTROL OF VEHICLE. APPLIED BRAKES TO STOP. HAD CHECKED VEHICLE & NOTICED PULLEY BELT HAD CAME OFF. TENSION BRACKET HAD FAILED (SERPENTINE BELT). ALSO, DRIVER'S SIDE AIR BAG DID NOT DEPLOY. *AK
Crash reported
NHTSA #876601ENGINE AND ENGINE COOLINGDecember 15, 2000
REAR MAIN SEAL, CAM PLUGS, VALVE COVER GASKETS FAILED. ALL AT ONCE WITH NO WARNING. *AK
STRUCTUREDecember 15, 2000
ELECTRIC DOOR LOCKS ON PASSENGER SIDE DO NOT WORK LOCKS PROPERLY WHEN BUTTON IS PRESSED. TAKES SEVERAL TIMES TO RELEASE DOOR LOCK. *AK
VISIBILITY,AIR BAGS,LATCHES/LOCKS/LINKAGESDecember 9, 2000
SERVICE ENGINE LIGHT ON FOR THE 4TH TIME SINCE JULY 2000. AIRBAG LIGHT JUST BEE FIXED, NOW DOOR IS STUCK OPEN AND HAS TO BE CLOSED FROM INSIDE. WINDSHIELD WIPERS COME ON OF THEIR OWN ACCORD. GET IT SORTED DODGE. *AK
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENTDecember 7, 2000
INTERMITTENTLY WINDSHIELD WIPERS BECOME INOPERABLE AND SOMETIMES COME ON BY THEMSELVES, OBSTRUCTING VIEW OF DRIVER. VEHICLE AT DEALER'S FOR REPAIR. *AK O2 SENSOR, IGNITION SWITCH, KEY CYLINDER, AND A/C BLOWER RESISTOR AND WIRING KIT ALL REPLACED. *SLC
ENGINE AND ENGINE COOLINGDecember 7, 2000
TENSIONEER PULLY FELL OFF. WHEN THIS HAPPENS CONSUMER LOSES TENSION ON FAN BELT/POWER STEERING/POWER BRAKES, AND THEN VEHICLE IS VERY HARD TO STOP OR STEER. *AK
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,AIR BAGSDecember 5, 2000
RIGHT BEFORE VEHICLE SHIFTS INTO OVERDRIVE THERE IS A JERKY MOTION. DEALER CANNOT FIND PROBLEM, AT 40 -45 MPH. ALSO, TRANSMISSION HAS TO BE REBUILT, AND AIRBAG LIGHT STAYS ON. DEALER SAYS IT'S DUE TO AN OPEN CIRCUIT, BRAKES REPLACED TWICE, ROTORS REPLACED. *AK THE CONSUMER HAD TRANSMISSION PROBLEMS NUMEROUS TIMES. NOISE IN ENGINE WHILE DRIVING DUE TO SERPENTIN BELT AND TENSIONER FAILURE. *YH
POWER TRAINDecember 4, 2000
WHEN PULLING INTO DRIVEWAY DRIVESHAFT BROKE. HAD IT REPAIRED FIRST TIME IT HAPPENED. THEN WAS BACKING OUT OF PARKING SPACE, DRIVESHAFT BROKE AGAIN. EACH TIME IT WAS AT LOW SPEED. MECHANIC COULD NOT FIND THE CAUSE OF THE BREAKAGE EACH TIME. WAS TOWED TO DEALERSHIP EACH TIME. *AK
AIR BAGSDecember 4, 2000
THE CLOCK SPRING CONTROLING THE HORN, AIRBAG, AND CRUISE CONTROL BROKE RECENTLY MAKING THE AIR BAG SYSTEM USELESS. ACCORDING TO THE SERVICE MANAGER THIS HAS HAPPENED ON MANY OF THE GRAND CARAVANS. I FEEL THIS SHOULD BE A RECALL ITEM AND REPAIRED SO IT WILL NOT MAKE THE SAFETY SYSTEM OF THE CAR IN OPERATIVE WHEN IT FAILS.*AK
CHILD SEATNovember 27, 2000
RECALL 98V2185000; DEALER DID NOT GIVE INSTRUCTIONS ON HOW TO PROPERLY CLEAN THE BUCKLE . PROBLEM WAS CORRECTED BY REMEDY OF RECALL. THE PROBLEM HAS REOCCURRED, AND THE CLIPS WERE NOT EASILY REMOVED. PLEASE PROVIDE FURTHER INFORMATION.*AK
FUEL SYSTEM, GASOLINENovember 27, 2000
CONSUMER HAD RECALL 00V268 REPAIR COMPLETED ON VEHICLE, HOWEVER THE GAS TANK BURSTED INTO FLAMES A FEW MONTHS AFTER THE REPAIR WAS DONE. *SLC
Fire reported
NHTSA #557571ENGINE AND ENGINE COOLINGNovember 21, 2000
CONSUMER STARTED THE ENGINE WHEN IT CAUGHT ON FIRE, CLAIM 33-0270-578. *SLC
Fire reported
NHTSA #6900625ENGINE AND ENGINE COOLINGNovember 21, 2000
CONSUMER STARTED THE ENGINE WHEN IT CAUGHT ON FIRE, CLAIM 33-0270-578. *SLC
Fire reported
NHTSA #6900625STEERINGNovember 14, 2000
BELT TENSIONER LOCKED UP TWICE IN THE LAST 8 MONTHS, CAUSING LOSS OF POWER STEERING CONTROL AND POTENTIAL FOR SERIOUS ACCIDENT. THE POWER STEERING BELT WAS THROWN OFF THE BELT TENSIONER AND DESTROYED TWICE, ONCE IN MARCH 2000 AND AGAIN IN NOVEMBER OF 2000. *AK
FUEL SYSTEM, GASOLINENovember 9, 2000
VEHICLE EXPERIENCING FUEL FUMES/ORDER LEAKAGES COMING INTO THE VEHICLE WHILE DRIVING. VEHICLE INSPECTED BY INDEPENDENT REPAIR SHOP AND UNABLE TO LOCATE CAUSE. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT NOTHING CAN BE DONE UNTIL CONSUMER RECEIVED A RECALL. SEEKING HELP FROM NHTSA ON THIS MATTER. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
POWER TRAINNovember 8, 2000
TRANSMISSION FAILED WHILE DRIVING THROUGH BUSY CITY INTERSECTION. AFTER HAVING THE VEHICLE TOWED TO THE DEALER, I ASKED THE SERVICE MANAGER IS THIS IS A COMMON PROBLEM IN CARAVANS. HE SAID NO, BUT HE HAD SEEN IT HAPPEN. COST OF REPAIR: $1507.63. WHEN I QUESTIONNED THIS, HE SAID I SHOULD HAVE PURCHASED AN EXTENDED WARRANTY FOR THE TRANSMISSION. *AK
ENGINE AND ENGINE COOLINGNovember 8, 2000
WHILE DRIVING, CONSUMER SAW SMOKE COMING FROM UNDER THE HOOD, CONSUMER LOOKED UNDER THE HOOD AND THOUGHT IT WAS OKAY TO DRIVE, ABOUT 4 OR 5 HOUSES DOWN, VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 49-3238-941. *SLC
Fire reported
NHTSA #6900646ENGINE AND ENGINE COOLINGNovember 8, 2000
WHILE DRIVING, CONSUMER SAW SMOKE COMING FROM UNDER THE HOOD, CONSUMER LOOKED UNDER THE HOOD AND THOUGHT IT WAS OKAY TO DRIVE, ABOUT 4 OR 5 HOUSES DOWN, VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 49-3238-941. *SLC
Fire reported
NHTSA #6900646POWER TRAINNovember 7, 2000
TRANSMISSION GEAR CRACKED AND TEETH BROKE OFF. VAN NOW MOVES IN PARK. ALSO OCCASIONAL GEAR JAMS AND VAN JERKS TO A STOP WHILE MOVING FROM 1 TO 10 MPH.*AK
ENGINE AND ENGINE COOLINGNovember 5, 2000
REPEATED FAILURE OF SERPENTINE PULLEY REPAIRED, BUT WHY IS IT FAILING AGAIN. *AK
POWER TRAINOctober 31, 2000
HOW CAN RADICAL FAILURES LIKE THIS GO ON UNADDRESSED? CHRYSLER IS SATISFIED TO SELL CARS THAT FAIL AS LONG AS THEY DON'T GET SUED. THE PROBLEM IS NOT NEW AND IS VERY FREQUENT. *AK
FUEL SYSTEM, GASOLINEOctober 31, 2000
WHILE DRIVING, VEHICLE STALLED, CONSUMER EXITED VEHICLE TO FIND VEHICLE ON FIRE, FIRE SEEMED TO COME FROM THE UNDERSIDE OF THE VEHICLE AND NOT THE ENGINE AREA, DUE TO THE FUEL LINE RUBBING AGAINST THE RIGHT FRAME RAIL, THERE WAS A HOLE IN THE FUEL LINE, CLAIM 16-N141-453. *SLC
Fire reported
NHTSA #6900643FUEL SYSTEM, GASOLINEOctober 31, 2000
WHILE DRIVING, VEHICLE STALLED, CONSUMER EXITED VEHICLE TO FIND VEHICLE ON FIRE, FIRE SEEMED TO COME FROM THE UNDERSIDE OF THE VEHICLE AND NOT THE ENGINE AREA, DUE TO THE FUEL LINE RUBBING AGAINST THE RIGHT FRAME RAIL, THERE WAS A HOLE IN THE FUEL LINE, CLAIM 16-N141-453. *SLC
Fire reported
NHTSA #6900643STEERINGOctober 30, 2000
WHEN YOU GO THROUGH A PUDDLE OF WATER YOU LOSE YOUR POWER STEERING. I TOOK IT TO MY MECHANIC AND HE CLAIMS THAT THIS MODEL VAN HAS THAT PROBLEM. IF NOT AWARE OF PROBLEM COULD CAUSE A SERIOUS ACCIDENT. *AK
ELECTRICAL SYSTEMOctober 29, 2000
IN FIRST INCIDENT, ENGINE SUDDENLY STOPPED RUNNING WHILE VAN WAS STOPPED IN TRAFFIC. IMMEDIATLY TRIED TO RESTART ENGINE BUT ENGINE WOULD NOT CRANK. AFTER THIS ATTEMPT ,ELECTRICAL POWER TO ALL OTHER COMPONENTS (LIGHTS, RADIO/ ETC.) WAS LOST. AFTER APP. 1/2 HOUR WITHOUT POWER ,ENGINE RESTARTED WHEN AGAIN ATTEMPTED. IN SECOND INCIDENT, WHILE TRAVELING APP. 50 MPH,AGAIN, ENGINE SUDDENLY STOPPED RUNNING.ENGINE WOULD NOT RESTART (NO CRANK) . AFTER 15-20 MINUTES, ENGINE WOULD RESTART. TAKEN TO DEALER, WHERE THEY COULD NOT FIND THE CAUSE OF THIS PROBLEM AS VAN WAS NOW RUNNING OK. DEALER COULD NOT EXPLAIN WHY ENGINE WOULD SUDDENLY AND COMPLETELY LOSE POWER.EULY
STRUCTUREOctober 27, 2000
SLIDER DOOR LOCKS HAVE FAILED 8 TIMES SINCE PURCHASED, FIRST SEVERAL TIMES UNDER WARRANTY, NOW THEY CHARGE ME $25 FOR REPLACEMENT.*AK
POWER TRAINOctober 25, 2000
WHEN THE GEAR SHIFT WAS PLACED INTO THE "PARK" POSITION, THE TRANSMISSION REMAINED IN NEUTRAL; WHEN PUT INTO THE "REVERSE" POSITION, THE TRANSMISSION WENT INTO DRIVE. IT WOULD NOT GO INTO PARK OR REVERSE.*AK
POWER TRAINOctober 25, 2000
THE TRANSMISSION FAILED PREMATURELY. *MJS
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMOctober 21, 2000
AT 48,000 MILES VEHICLE BEEN EXPERIENCING ONGOING / INTERMITTENT PROBLEM WITH ENGINE STALLING WHILE DRIVING OR AT A STOP POSITION. BEEN IN DEALER SHOP ON FIVE OCCASIONS, AND DEALER WAS UNABLE TO DUPLICATE THE PROBLEM.*AK *JB
ENGINE AND ENGINE COOLING,AIR BAGS,EQUIPMENTOctober 19, 2000
I STILL HAD OTHER COMPNENTS REPLACED IN MY VEHICLE, BUT YOU DID NOT HAVE ENOUGH ROOM FOR ALL MY INFORMATION.
SEAT BELTSOctober 17, 2000
REAR SEAT SHOULDER BELTS HAVE BROKEN AWAY FROM ITS HOUSING MOUNT. THIS OCCURRED AFTER THE SHOULDER STRAPS WERE USED WITH CAR SEATS. DELAER HAS BEEN CONTACTED.*AK
ENGINE AND ENGINE COOLINGOctober 16, 2000
THIS IS A DAMEGED TRUCK SINCE THE BEGINNING, IS A FAILURE TRUCK, I DONT WANT IT
AIR BAGSOctober 12, 2000
PE96-051, AIRBAG LIGHT STAYS ON ALL THE TIME WHICH COULD MEAN FAILURE OF THE AIRBAG. PLEASE PROVIDE FURTHER INFORMATION.*AK
CHILD SEATOctober 11, 2000
DAY CARES VEHICLE USED TO TRANSPORT CHILDREN HAS A INTEGRAL CHILD SEAT. HARNESS STRAP TIGHTENS UP & IS VERY HARD TO RELEASE. IT APPEARS TO BE A SAFETY HAZARD. IN THE EVENT OF AN ACCIDENT, IT COULD BE TIME CONSUMING & DANGEROUS TO THE CHILD TRYING TO GET THEM OUT. DEALER HASN'T RESPONDED TO THE PROBLEM.*AK
STEERING,SERVICE BRAKES, HYDRAULICOctober 11, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
VISIBILITYOctober 9, 2000
WINDSHIELD WIPERS WILL ACTIVATE BY THEMSELVES , WHEN I SIGNAL FOR EITHER A RIGHT OR LEFT TURN !
FUEL SYSTEM, GASOLINEOctober 6, 2000
A CRACK WAS FOUND IN THE TOP OF THE GAS TANK BY THE DEALER WHEN I BROUGHT THE VEHICLE IN FOR CORRECTION OF A FUEL SYSTEM RELATED RECALL. EITHER THEY CRACKED THE TANK DURING THE REPAIR OR IT WAS ALREADY CRACKED. IT MAKES NO SENSE THAT A GAS TANK SHOULD CRACK. I HAVE HAD NO ACCIDENT WITH THIS VEHICLE AND IT IS DRIVEN CAREFULLY. I ASKED THE DEALER IF THIS WAS A RECALL ITEM AND THEY SAID NO. HOWEVER, AFTER HAVING THE TANK REPLACED I FOUND OUT THAT A NEW TANK HAS BEEN DESIGNED FOR REPLACEMENT. WHY WOULD DODGE NEED TO REDESIGN THE TANK IF IT WAS DESIGNED PROPERLY IN THE FIRST PLACE? IF OTHER TANKS HAVE THIS PROBLEM OF CRACKING, THERE IS CERTAINLY A MAJOR SAFETY PROBLEM FOR OWNERS OF THESE VEHICLES. PLEASE INVESTIGATE THE OCURRENCE OF THIS PROBLEM WITH THESE VANS. THANKS.*AK
POWER TRAINOctober 6, 2000
THE CAR CURRENTLY HAS BEEN IN A SJOP SPECIALIZING IN TRANSMISSIONS DEFYING ALL ATTEMPTS TO RESTORE THE SECOND TRANSMISSION INSTALLED JANUARY, 1999. THE MECHANICS ARE AT A TOTAL LOSS TO EXPLAIN WHY A SIMPLE THING LIKE A TRANSMISSION FAILED PREMATURELY IN JANUARY, 1999 AND HAS BEEN EFFECTIVELY DESTROYED BY SOMETHING UNIDENTIFIABLE NOW. THE SECOND TRANSMISSION FAILED ON AUGUST 3, 2000 AND THE VEHICLE HAS BEEN INOPERABLE TO THIS WRITING. THE CAR WOULD STOP AT HIGH SPEED IN HIGHWAYS TRAPPING ME AND MY CHILDREN IN THE MIDDLE OF HIGH SPEED TRAFFIC, LIETRALLY TERRORIZING ME AND MY CHILDREN. THIS WOULD HAPPEN AFTEN AND THE FIRST SIGN OF TROUBLE OCCURRED EARLY WHNE THE COLUMN-MOUNTED SHIFT WOULD WITHOUT WARNING POP OUT OF GEAR, LEAVING THE CAR EITHER IN NEUTRAL OR WITH THE ENGINE TURNING OFF. ALL THIS WAS VERY TROUBLING BUT CHRYSLER SAID IT WAS "NORMAL." THAT SUMMARIZES MY EXPERIENCE WITH THIS TOTALLY DANGEROUSLY UNRELIABLE VEHICLE. THE ONLY THING THAT HASN'T FAILED HAS BEEN THE EXHAUST SYSTEM. I WAS TOLD THAT I OR ANY PASSENGERS OR OTHER DRIVERS (MY OLDER CHILDREN DRIVE) COULD HAVE DIED IF THE GAS IGNITED WHEN I FOUND THE DISCHARGE OF GAS AS INDICATED BY THE RAPIDLY DROPPING GAS GAUGE INTO THE ENGINE CREATING AN INCREDIBLY NOXIOUS ODOR OF GASOLINE IN THE PASSENGER COMPARTMENT ALERTING ME TO THE POTENTIAL HAZARD. CHRYSLER SUBSEQUENTLY ISSUED TWO RECALLS ON THIS FAILED FUEL SYSTEM. I HAVE JUST RECEIVED ANOTHER- THIS AT FOUR YEARS OLD. CLEARLY CHRYSLER KNOWS A LOT MORE ABOUT THIS DANGEROUS, DEADLY VEHICLE THAN IT IS ADMITTING THROUGH THESE RECALLS AND I AM RIPPING MAD. THANKS FOR YOUR ATTENTION. *AK( DOT NUMBER: )
VEHICLE SPEED CONTROLOctober 4, 2000
WHILE DRIVING WITH CRUISE CONTROL, THE MINIVAN ACCELERATES ON ITS OWN TO OVER 90 MPH. THE CRUISE CONTROL CANNOT BE DISENGAGED BY APPLYING THE BRAKES NOR BY PRESSING CRUISE BUTTON OR CANCEL. IF PUT INTO NEUTRAL WHILE DRIVING, ENGINE RACES TO OVER 7000 RPM. THE VAN MUST BE SHUT OFF WHILE DRIVING AND THEN THE CRUISE/THROTTLE CAN BE MANUALLY DISENGAGED UNDER THE HOOD. ON 6/23/98, THE CABLE-THROTTLE CONTROL WAS REPLACED. THE CRUISE FAILED AGAIN REQUIRING REPLACEMENT A SECOND TIME ON 10/03/00 AT FAMILY AUTO CENTER, MUSKEGON, MI. CHRYSLER CUSTOMER SERVICE WAS CONTACTED TO INITIATE AN INVESTIGATION AND HOPEFULLY A SAFETY RECALL. INSTEAD, I WAS REFERRED TO NHTSA. MR. MARC GOSS, SERVICE MANAGER AT FAMILY AUTO, IS PLANNING TO ADDRESS THE SAFETY ISSUE WITH A CHRYSLER REPRESENTATIVE LATER THIS MONTH. HE IS THE ONLY PERSON THAT HAS SHOWN ANY CONCERN TO THIS POINT.
EXTERIOR LIGHTINGOctober 3, 2000
THE TURN SIGNAL IS AN INTERMITTANT PROBLEM THAT HAS BEEN WITH THE VAN SINCE I HAVE OWNED IT. THEY JUST ALL OF A SUDDEN WON'T WORK. NO LIGHTS, NO FLASH, NO NOTHING. THEN FOR SOME UNKNOWN REASON THEY DECIDE TO WORK. WE JUST BOUGHT A 2000 CHRYSLER SEBRING AND MY WIFE IS EXPERIENCING THE SAME THING. HER DEALER CAN'T SEEM TO FIND ANYTHING WRONG WITH THE SEBRINGS TURN SIGNAL EITHER. I CONSIDER THIS A SAFETY ISSUE ONLY BECAUSE, DURING A RAIN STORM I COULD NOT SIGNAL OTHER DRIVERS OF MY INTENT TO CHANGE LANES BEFORE I GOT TO MY EXIT. THIS WAS NOT A PLEASANT EXPERIENCE. AND YES, YOU GUESSED IT, THE NEXT DAY THEY WORKED FINE. THANK YOU FOR YOUR HELP IN THIS MATTER.
EXTERIOR LIGHTING,AIR BAGS,VEHICLE SPEED CONTROLSeptember 28, 2000
WHILE DRIVING SPEED CONTROL ACTIVATED WITHOUT MANUAL OPERATION. AIR BAG WARNING LIGHT REMAINED ILLUMINATED, AND HEADLIGHTS COULD NOT BE MANUALLY TURNED OFF.PLEASE GIVE ANY FURTHER DETAILS.*AK
STEERINGSeptember 28, 2000
WHILE DRIVING IN THE PHOENIX AREA MAKING A NORMAL LEFT TURN AT A STREET INTERSECTION, SUDDENLY MY STEERING WHEEL JAMMED, SO THAT I WAS UNABLE TO STRAIGHTEN UP AT THE END OF THE TURN AND HAD TO BRAKE SHARPLY AND STOP, ELSE HIT CARS ON THE LEFT WAITING FOR THEIR LIGHT! IN THE FEW SECONDS OF THIS PROCESS I FELT A "CLICKING-GRINDING" OF WHAT SOUNDED LIKE BROKEN PLASTIC INSIDE THE STEERING COLUMN HOUSING. HAD I BEEN IN HEAVY TRAFFIC OR OTHER CIRCUMSTANCES, THE DEFECTIVE PART AND JAMMED STEERING WOULD HAVE CAUSED A SERIOUS ACCIDENT WITH INJURIES OR FATALITIES. INSPECTION SHOWED A BROKEN WHITE NYLON OR PLASTIC PIECE IN THE NAMED TURN-SIGNAL SWITCH MODULE, REQUIRING REPLACEMENT OF THE MODULE. PART.*AK
POWER TRAIN,VEHICLE SPEED CONTROLSeptember 25, 2000
REAR CARRIER WELD BROKE, CAUSING VEHICLE TO SURGE FORWARD WHEN APPLYING ACCELERATOR, AND TRANSMISSON DID NOT GO INTO GEAR. DEALER HAS REPLACED THE TRANSMISSION. *AK
POWER TRAINSeptember 25, 2000
COMPLETE TRANSMISSION OVERHAUL AND TCM REPLACEMENT, VEHICLE WOULD NOT SHIFT OUT OF FIRST GEAR. *SLC
ELECTRICAL SYSTEMSeptember 25, 2000
BATTERY FAILURE. *SLC
ENGINE AND ENGINE COOLINGSeptember 25, 2000
COOLING FAN STAYS ON AND WILL NOT SHUT DOWN. *SLC
STRUCTURESeptember 25, 2000
LEFT REAR POWER DOOR LOCKS WILL ONLY WORK IF KEY IS USED. *SLC
POWER TRAINSeptember 25, 2000
FLUID LEAKING FROM THE TRANSMISSION AREA. *SLC
ELECTRICAL SYSTEMSeptember 25, 2000
ELECTRICAL COMPUTER FAILURE, WINDOWS ROLL UP AND DOWN, WIPERS GO ON, ALL INSTRUMENT LIGHTS FLASH ON AND OFF, AND ALL POWER IS LOST, WITH NO KEY IN IGNITION OR ANYONE IN VEHICLE THE WIPERS WILL COME ON. *SLC
STRUCTURESeptember 25, 2000
LEFT SLIDING DOOR SOMETIMES WON'T OPEN FROM INSIDE OR OUT. *SLC
FUEL SYSTEM, GASOLINESeptember 21, 2000
CONSUMER TOLD BY DEALER THAT RECALL 99V-216 OF THE FUEL PUMP MODULE SEAL DOES NOT APPLY TO HIS PARTICULAR STYLE OF MINIVAN, HANDICAPPED CONVERSION CREATED DIFFERENT FUEL TANK SETUP. NLM
FUEL SYSTEM, GASOLINESeptember 21, 2000
CONSUMER TOLD BY DEALER THAT RECALL 99V-216 OF THE FUEL PUMP MODULE SEAL DOES NOT APPLY TO HIS PARTICULAR STYLE OF MINIVAN, HANDICAPPED CONVERSION CREATED DIFFERENT FUEL TANK SETUP. NLM
STEERINGSeptember 19, 2000
WHILE DRIVING AT ANY SPEED, THERE WAS A CLICKING AND POPPING SOUND IN THE STEERING COLUMN. VAN WAS TAKEN TO THE DEALERSHIP THE THIRD TIME FOR THIS PROBLEM. FIRST TIME A NEW SPRING WAS PUT INSIDE STEERING COLUMN. SECOND TIME STEERING COLUMN WAS REPLACED. FINALLY, RACK AND PINION WAS REPLACED ABOUT THREE WEEKS AGO. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
EXTERIOR LIGHTING,VISIBILITYSeptember 19, 2000
INTERMITTENTLY WINDSHIELD WIPERS BECOME INOPERABLE, OBSTRUCTING THE VIEW OF DRIVER. DEALER HAS REPLACED MULTI-FUNCTION SWITCH, AND THE PROBLEM HAS REOCCURRED. *AK
ENGINE AND ENGINE COOLINGSeptember 19, 2000
VEHICLE CAUGHT FIRE IN ENGINE COMPARTMENT WHILE PARKED IN CARPORT, CLAIM 03-3171-084. *SLC
Fire reported
NHTSA #6900647ENGINE AND ENGINE COOLINGSeptember 19, 2000
VEHICLE CAUGHT FIRE IN ENGINE COMPARTMENT WHILE PARKED IN CARPORT, CLAIM 03-3171-084. *SLC
Fire reported
NHTSA #6900647ENGINE AND ENGINE COOLINGSeptember 12, 2000
IDLE TENSION PULLEY BROKEN WHILE TRAVELING. TOWED TO DEALER FOR REPAIRS. *AK
POWER TRAINSeptember 11, 2000
TRANSMISSION SHIFTS FROM INTO NEUTRAL ITSELF WHILE DRIVING. MULTIPLE INCIDENTS, DEALER CLAIMS IGNORANCE.*AK
ENGINE AND ENGINE COOLINGSeptember 8, 2000
THE MOUNTING BOLT FOR THE SPRING TENSIONER OF THE SERPENTINE BELT SUDDENLY FAILED, RENDERING THE CAR INOPERABLE. LOOSE FAILED PARTS THEN DAMAGED AN AUXILIARY PULLEY IN ENGINE COMPARTMENT (POWER STEERING PUMP). INSPECTION OF FAILED BOLT SHOWS NO SIGN OF WEAR, CRACKS, WEAKENING, ETC. BOLT FAILURE WAS SUDDEN, UNEXPECTED, AND COMPLETE. I SUSPECT POOR QUALITY OF METAL IN BOLT'S COMPOSITION TO BE THE CAUSE OF FAILURE. REPAIRS HAVE BEEN COMPLETED BY DEALER WITH COST COMING OUT OF MY POCKET DESPITE EVIDENCE OF FAULTY MATERIAL AND MY APPEAL FOR REIMBURSEMENT TO DEALER AND CHRYSLER REGIONAL REPRESENTATIVE. REVIEWING CONSUMER COMPLAINTS LISTED ON NHTSA WEB SITE, I FIND NO LESS THAN A DOZEN IDENTICAL PROBLEMS DESCRIBED ON 1996 MODELS ALONE. THERE WERE NO INJURIES RESULTING FROM MY INCIDENT AND EFFECTS ON THE ENGINE AS A WHOLE REMAIN TO BE SEEN. FURTHERMORE, THE BOLT APPEARS TO BE MADE OF ALUMINUM (DESPITE ITS CRITICAL FUNCTION AND DELICATE LOCATION). I WOULD APPRECIATE ANY INFORMATION YOU CAN PROVIDE ME CONCERNING THIS SITUATION. HOPEFULLY, IF THERE IS A PROBLEM WITH THE MATERIAL, CHRYSLER WILL DO THE RIGHT THING BEFORE INJURIES/FATALITIES OCCUR AS A RESULT OF FAILURES OF THIS ENGINE COMPONENT. THE FAILED PART IS IN MY POSSESSION AND IS AVAILABLE FOR INSPECTION/TESTING IF YOU WISH. THANK YOU IN ADVANCE FOR YOUR TIME AND THE SERVICES YOU PROVIDE TO CONSUMERS. CHUCK TOLAND
ENGINE AND ENGINE COOLINGSeptember 8, 2000
THE MOUNTING BOLT FOR THE SPRING TENSIONER OF THE SERPENTINE BELT SUDDENLY FAILED, RENDERING THE CAR INOPERABLE. LOOSE FAILED PARTS THEN DAMAGED AN AUXILIARY PULLEY IN ENGINE COMPARTMENT (POWER STEERING PUMP). INSPECTION OF FAILED BOLT SHOWS NO SIGN OF WEAR, CRACKS, WEAKENING, ETC. BOLT FAILURE WAS SUDDEN, UNEXPECTED, AND COMPLETE. I SUSPECT POOR QUALITY OF METAL IN BOLT'S COMPOSITION TO BE THE CAUSE OF FAILURE. REPAIRS HAVE BEEN COMPLETED BY DEALER WITH COST COMING OUT OF MY POCKET DESPITE EVIDENCE OF FAULTY MATERIAL AND MY APPEAL FOR REIMBURSEMENT TO DEALER AND CHRYSLER REGIONAL REPRESENTATIVE. REVIEWING CONSUMER COMPLAINTS LISTED ON NHTSA WEB SITE, I FIND NO LESS THAN A DOZEN IDENTICAL PROBLEMS DESCRIBED ON 1996 MODELS ALONE. THERE WERE NO INJURIES RESULTING FROM MY INCIDENT AND EFFECTS ON THE ENGINE AS A WHOLE REMAIN TO BE SEEN. FURTHERMORE, THE BOLT APPEARS TO BE MADE OF ALUMINUM (DESPITE ITS CRITICAL FUNCTION AND DELICATE LOCATION). I WOULD APPRECIATE ANY INFORMATION YOU CAN PROVIDE ME CONCERNING THIS SITUATION. HOPEFULLY, IF THERE IS A PROBLEM WITH THE MATERIAL, CHRYSLER WILL DO THE RIGHT THING BEFORE INJURIES/FATALITIES OCCUR AS A RESULT OF FAILURES OF THIS ENGINE COMPONENT. THE FAILED PART IS IN MY POSSESSION AND IS AVAILABLE FOR INSPECTION/TESTING IF YOU WISH. THANK YOU IN ADVANCE FOR YOUR TIME AND THE SERVICES YOU PROVIDE TO CONSUMERS. CHUCK TOLAND
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINESeptember 5, 2000
CONSUMER HAS TAKEN VEHICLE TO DEALER 3-4 TIMES. ORIGINAL OWNER SHOWED THAT RECALLS WERE TAKEN CARE OF. CONSUMER HAS HAD OTHER DEALER TO VERIFY THAT WORK WAS DONE RIGHT. FUEL TANK LEAKED & HAD A ODOR THAT CAME FROM IT. PROBLEM WAS INTERMITTENT. A MECHANIC WAS GOING TO CHANGE PURGED CANISTER TO RECTIFY THE PROBLEM. MANUFACTURER BELIEVED THAT COULD BE THE PROBLEM. PREVIOUS OWNER COULD HAVE OVER FILLED THE TANK WHICH COULD HAVE BEEN THE REASON.*AK
EQUIPMENTSeptember 1, 2000
I WAS CHANGING A FLAT TIRE. THIS IS THE FIRST TIME THE JACK HAS BEEN USED SINCE THE VEHICLE WAS PURCHASED. JUST AS I WAS ABOUT TO PUT THE SPARE TIRE ON, THE JACK TWISTED AND COLLAPSED. THE VEHICLE LURCHED SLIGHTLY. THE SURFACE THE VEHICLE RESTED ON WAS PERFECTLY FLAT SO THE VEHICLE DID NOT MOVE FORWARD OR BACKWARD. I BELIEVE THAT THERE WAS A STRESS DEFECT IN THE JACK. I HAD TO BORROW THE JACK FROM MY BUICK TO COMPLETE THE TIRE CHANGE.
ENGINE AND ENGINE COOLINGSeptember 1, 2000
LIKE 1,000 OF OTHERS, OUR ENGINE CUTS OUT ANY ANY SPEED CAUSES LOSE OF STEERING.
ENGINE AND ENGINE COOLINGSeptember 1, 2000
BELT TENSIONER BOLT SNAPPED OFF. THROWING OF BELT, BREAKING ANOTHER PULLY. HAPPENED TO MANY OTHER PEOPLE TOO. RECALL TIME DODGE.
ENGINE AND ENGINE COOLINGAugust 28, 2000
SERPENTINE BELT SEPARATED FROM VEHICLE AT 554MPH, CAUSING ENGINE TO LOCK UP. DELAER HAS REPAIRED THE VEHICLE SEVERAL TIMES PRIOR TO THIS INCIDNET.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMAugust 25, 2000
PE96-008; AIRBAG LIGHT STARTED TO COME ON INTERMITTENTLY. AFTER WARD LOST HORN AND CRUISE CONTROL FUNCTION. AT THAT POINT, CONSUMER TOOK VEHICLE TO DEALER, AND WAS TOLD THAT CAUSE WAS A DEFECTIVE AIRBAG CLOCK.*AK
ENGINE AND ENGINE COOLINGAugust 25, 2000
REPORTING PROBLEM WITH ENGINE STALLING INTERMITTENTLY WHEN A/C OR DEFOGGER ARE USED. VEHICLE BEEN IN DEALER'S SHOP ON SIX OCCASIONS, AND DEALE R INFORMED CONSUMER THAT THEY ARE UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
SERVICE BRAKES, HYDRAULICAugust 22, 2000
BRAKE ROTORS ARE WARPED, CAUSING A LOSS OF BRAKES. THESE ARE THE SAME ROTORS THAT ARE ON THE JEEP THAT HAVE BEEN RECALLED. DEALER HAS BEEN CONTACTED.*AK
SERVICE BRAKES, HYDRAULICAugust 17, 2000
CONSUMER IS REQUESTING REIMBURSEMENT WHICH WAS DENIED FOR RECALL REPAIR (00V-136). *MJS
POWER TRAINAugust 14, 2000
HEADING OUT ON VACATION, CRUISING ALONG THE INTERSTATE AT 70 MPH, WHEN THE TRANSMISSION SHIFTED ITSELF INTO NEUTRAL. CROSSED MULTIPLE LANES OF HIGH SPEED TRAFFIC TO THE SHOULDER. STOPPED, INSPECTED, RESTARTED ALL WAS WELL FOR ABOUT TWO HUNDRED FEET. CAR WENT INTO "LIMP MODE". LIMPED BACK TO THE DEALER. VERDICT: NEW TRANNY REQUIRED. COST: $2475 (NOT INCLUDING THE 8.5% SALES TAX). AFTER MOMENTS ON THE INTERNET, DISCOVERED THIS IS A RAMPANT PROBLEM WITH THESE VEHICLES. WE'RE ANGRY THAT WE WERE ENDANGERED BY A WELL KNOWN PROBLEM. A SERIOUS PROBLEM WHICH SHOULD BE THE SUBJECT OF A RECALL. *AK
EXTERIOR LIGHTINGAugust 10, 2000
THE HEADLIGHT PLASTIC COVER HAS BECOME "FOGGY" ON THE OUTSIDE WHICH IS DISTORTING THE ACTUAL HEADLIGHT COVERAGE. *AK
AIR BAGS,ELECTRICAL SYSTEMAugust 8, 2000
HORN WILL NOT WORK AT TIMES, AND AIR BAG LIGHT WILL STAY ON. A SPRING CAME OUT FROM THE INSIDE OF THE STEERING COLUMN. *AK
STEERING,ENGINE AND ENGINE COOLINGAugust 8, 2000
THE VEHICLE LOST ITS POWER STEERING, COOLING SYSTEM, ETC. WHEN THE TENSIONER WENT BAD AND THE ENGINE BELT CAME OFF. MY LOCAL SERVICE STATION ADVISED THEY HAVE HAD TO REPLACE NUMEROUS TENSIONERS ON THIS MAKE/MODEL, AND THEY'RE SURPRISED THERE HASN'T BEEN A RECALL - ESPECIALLY CONSIDERING THE DANGER INVOLVED. THE DEALER (HERB GORDON DODGE) ADVISED THAT THERE IS NO PROBLEM WITH THE TENSIONER, AND THAT IT IS "NORMAL WEAR" FOR IT TO GO BAD AT 76,000 MILES. IN CASE THE PROBLEM IS NOT UNIQUE, I WANTED TO REPORT IT. I HAVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE.
STEERING,ENGINE AND ENGINE COOLING,STRUCTUREAugust 7, 2000
PART BREAKS OFF AT SHOULDER. IT IS OBVIOUS THAT THE PART WAS CRACKED IN THE HEAT TREATING PROCESS WHEN IT WAS MADE BASED ON THE DISCOLORATION IN THE AREA WHERE THE CRACK WAS LOCATED. FAILURE OF THE PART , WHICH IS SUDDEN, DISSABLES THE POWER STEERING AND THE WATER PUMP. ENGINE FAILURE WILL FOLLOW. *AK
POWER TRAIN,VISIBILITY,AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMAugust 5, 2000
THE TACKOMETER AND SPEEDOMETER FLATLINED TO 0 THEN RETURNED TO NORMAL, THE HORN AND CRUISE CONTROL, HAVE STOPPED WORKING AND THE AIRBAG LIGHT STAYS ON MOST OF THE TIME. THE TRANSMISSION HAD A TOTAL FAILURE IN THE HIGHWAY AND HAD TO BE REBUILT. THE WIPERS OCCASIONALLY COME ON BY THEMSELVES AND CYCLE A COUPLE OF TIMES AND THEN STOP AND OCCASIONALLY STOP IN THE MIDDLE OF THE WINDSHIELD (THIS HAS BEEN TOTHE DEALER IN MADISON HEIGHTS, VA SEVERAL TIMES FOR REPAIR UNDER WARRANTY, BUT NOT SINCE THE WARRANTY EXPIRED. THE LEFT SPEAKERS ON THE SOUND SUYSTEM PERIODICALLY GO OFF AND ON WHILE THE SYSTEM IS ON. THE STARTER WENT OUT AND HAD TO BE REPLACED THE END OF JUNE, 2000.
AIR BAGSAugust 3, 2000
AIR BAG LIGHT COMES ON AND OFF . TOOK IT TO THE DEALER AND WAS TOLD THE CONTROL MODULE & KICK SPRING ARE BAD . CHRYSLER WILL NOT REPAIR IT UNLESS PAY I FOR IT . MY QUESTION IS HOW CAN SOMETHING GO BAD THAT HAS NEVER BEEN USED. NOT TO MENTION THE HORN DOESN'T WORK EVEN THOUGH THE FUSE IS GOOD AND MY WIPERS COME ON AND OFF AT RANDOM. THIS IS ALL IN THE STEERING COLUM, HOW IRONIC. *AK
VISIBILITYJuly 31, 2000
INTERMITTENTLY WINDSHIELD WIPERS WILL COME ON AUTOMATICALLY. *AK
STEERINGJuly 31, 2000
LOST POWER STEERING. COULD HAVE BEEN SERIOUS AT HIGHER SPEED. *AK
UNKNOWN OR OTHERJuly 28, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
POWER TRAIN,AIR BAGS,VEHICLE SPEED CONTROLJuly 24, 2000
WHILE DRIVING THE TACKOMETER AND SPEEDOMETER FLAT LINED TO ZERO. ALSO, TRANSMISSION INDICATOR LIGHT WENT OUT. CONSUMER SHUT ENGINE OFF AND RESTARTED VEHICLE. AIR BAG WARNING LIGHT REMAINED ILLUMINATED/ HORN AND CRUISE CONTROL WERE INOPERABLE. PLEASE GIVE ANY FURTHER DETAILS.*AK
POWER TRAINJuly 18, 2000
TRANSMISSION LOCKED INTO 2ND GEAR. I WAS TOLD BY CHRYSLER THAT IT WAS OUT OF WARRANTY, THEREFORE ALL REPAIRS WERE OUR RESPONSIBILITY. THERE ARE NUMEROUS INCIDENTS ON THE INTERNET THAT POINT OUT THAT THIS IS A DEFECTIVE TRANSMISSION. I BELIEVE THAT CHRYSLER SHOULD PAY FOR THE REPAIR.*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMJuly 18, 2000
ONCE VAN IS STARTED, THE AIRBAG LIGHT STAYS ON PLUS THE HORN AND CRUISE CONTROL WILL NOT WORK. I HAVE NOT TAKEN IT TO A DEALER YET. I HAVE POSTED THIS PROBLEM ON THE CHRYSLER INTERNET NEWSGROUP WEBSITE AND IT APPEARS THAT MANY OTHER MINIVAN OWNERS ARE HAVING OR HAD THE SAME PROBLEM. THE FIX FOR THE PROBLEM SEEMS TO BE TO REPLACE THE CLOCK SPRING. WILL NHTSA FORCE CHRYSLER TO DO A RECALL ON THIS PROBLEM? THANKS
ENGINE AND ENGINE COOLINGJuly 16, 2000
VEHICLE STOPS WITHOUT WANDERING FOR NO APPARENT REASON WHILE DRIVING. MANY OCCURRENCES BUT DEALER CANNOT LOCATE PROBLEM AND DENIES ANY REPORTS OF SIMILAR OCCURENCES WITH OTHER VEHICLES. THIS IS A SERIOUS DEFECT IN THE VEHICLE WAITING FOR AN INCIDENT TO HAPPEN. PLEASE INVESTIGATE. THERE ARE SEVERAL NOTICES OF THIS PROBLEM TYPE UNDER EDMUNDS.COM. THANK YOU.*AK
FUEL SYSTEM, OTHERJuly 12, 2000
FUEL ROLLER VALVE THAT SHUTS THE FUEL OFF IN CASE OF AN ROLLOVER ACCIDENT IS LEAKING. DEALER HAS BEEN CONTACTED.*AK
ENGINE AND ENGINE COOLINGJuly 12, 2000
AT THE DEALERSHIP, THEY CALLED THEM THE VALVE RETAINER SEALS. I HAVE HEARD REPEATEDLY THAT IT IS A COMMON PROBLEM WITH 3.0 L ENGINES, AND I WOULD LOVE TO HAVE THE PERSON THAT CHOSE TO PUT THESE ENGINES IN, KNOWING THEY WOULD HAVE THIS VERY EXPENSIVE PROBLEM DOWN THE ROAD, TO PAY FOR IT. I WAS ASSURED THAT I WAS GETTING A GOOD VAN WHEN I BOUGHT IT USED AND IT HAS NUMEROUS PROBLEMS. I HAVE 3 KIDS TO WORRY ABOUT, I DON'T NEED TO FORK OUT $500 TO FIX A "COMMON PROBLEM". AND I ALSO HATE TO THINK THAT I'M POLLUTING THE ENVIRONMENT IMMENSLEY IN THE MEAN TIME.*AK
AIR BAGSJuly 11, 2000
WHILE DRIVING AIR BAGS LIGHT WILL COME ON UNEXPECTEDLY AND STAY ON. TECHNICIAN TOLD CONSUMER TO FIND OUT INFORMATION ABOUT IT.*AK
UNKNOWN OR OTHERJuly 10, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Fire reported
NHTSA #725190VISIBILITY,AIR BAGS,VEHICLE SPEED CONTROL,INTERIOR LIGHTING,ELECTRICAL SYSTEMJuly 10, 2000
04/1997 - WINDSHIELD WIPERS RANDOMLY TURN ON AND OFF. INTERIOR LIGHTS ALSO GO ON AND OFF RANDOMLY. DEALER SAID, "COULDN'T DETERMINE CAUSE." 01/1999 - CRUISE CONTROL AND HORN STOPPED WORKING. AIR BAG LIGHT CONSTANTLY ON. MECHANIC SAID, "DUE TO AIR BAG PROBLEMS"
SUSPENSIONJuly 7, 2000
REPORTING A DEFECT WITH THE VEHICLE SWAY BAR LINK ALIGNMENT. DEALER WAS CONTACTED. PLEASE PROVIDE FURTHER DETAIL. *AK
POWER TRAINJuly 7, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
UNKNOWN OR OTHERJuly 7, 2000
THE FUEL TANK IS LEAKING AT THE SEAMS ON THE TOP OF THE TANK (NO PREVIOUS WRECKS AT ALL) OBVIOUSLY A DEFECTIVE FUEL TANK.*AK
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY,AIR BAGS,STRUCTURE,INTERIOR LIGHTING,ELECTRICAL SYSTEMJuly 6, 2000
WINDSHIELD WIPERS STILL ENGAGE BY THEMSELVES ORIGINALLY REPAIRED 05/99. TRANSMISSION WENT OUT AT30904 MILES. AIRBAG LIGHT CAME ON AND HORN STOPPED WORKING HAD TO REPLACE CLICK SPRING. CAR STALL WHILE DRIVING SAID IT NEEDED TUNE-UP. WHEN USING AC OR DRIVING IN RAIN AND MAKING A TURN STEERING GETS STIFF AND CANNOT CONTROL. INTERIOR LIGHTS FLASH DEALER COULD NOT DUPLICATE. POWER DOOR LOCKS LOCK AND UNLOCK BY THEMSELVES. HAD TO REPLACE AXLE DUE TO IT BEING BENT WHEN NEW TRANSMISSION WAS PUT IN. HAD TO GET NEW TIRES BECAUSE AXLE THREW OFF BALANCE. KEEP REPLACING BATTERIES. DROVE CAR FOR 10 MINUTES AND FAN CAME ON AND STAYED ON AFTER CAR WAS TURNED OFF. *AK
VISIBILITYJuly 2, 2000
WINDSHIELD WIPERS ONLY WORK SOME OF THE TIME. SWITCH REPLACEMENT BY DEALER DID NOT YET FIX PROBLEM. CAR HAS BEEN AT DEALER FOR 2 WEEKS. *AK
POWER TRAIN,EQUIPMENTJune 28, 2000
AIR CONDITIONER/EVAPORATOR/CONDENSOR FAILED. EST COST TO FIX $1000. TRANSMISSION FAILED. WAS FIXED. COST $2,300. *AK
FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHERJune 27, 2000
NHTSA RECALL 99V216000 AND MANUFACTURER'S RECALL 845/ FUEL PUMP. IT WAS REPAIRED ON 8 JUNE, 2000 AND STILL IS HAVING THE SAME PROBLEM. ENGINE WARNING LIGHT COMES ON.CONSUMER SHOULD BE ABLE TO GET 16-17 GALLONS IN GAS TANK, INSTEAD, IT ONLY TAKES 10 GALLONS. *AK
POWER TRAINJune 26, 2000
CHILD SHIFTED GEAR OUT OF PARK WITHOUT ENGINE RUNNING OR APPLYING BRAKES, AND VEHICLE RAN OVER ANOTHER CHILD. *AK THE VEHICLE WENT INTO GEAR WITHOUT THE ENGINE RUNNING BECAUSE THERE WAS NO SAFETY FEATURE TO PREVENT IT. *YH
Crash reported1 injury(ies)
NHTSA #864253POWER TRAINJune 25, 2000
UPON APPLYING GAS FROM A DEAD STOP, VAN BEGAN MAKING A HARSH GRINDING SOUND AND WOULDN'T MOVE. VAN WAS TOWED TO CHRYSLER DEALER WHO SAID THE OUTPUT SHAFT HAD SNAPPED. TRANSMISSION HAD TO BE REPLACED.
ELECTRICAL SYSTEMJune 22, 2000
ELECTRICAL SYSTEM MALFUNCTIONED, CAUSING WINDSHIELD WIPERS TO ACTIVATE WHILE ON "OFF" POSITION/ TAIL LIGHTS TO FAIL, AND PROBLEMS WITH AIR CONDITIONER. PLEASE PROVIDE FURTHER INFORMATION. *AK
POWER TRAINJune 17, 2000
NOTICED HESITATION DURING HIGHWAY DRIVING. MECHANIC REPORTS TRANSMISSION IS PULLING APART AND WOULD NEED TO BE REBUILT OR REPLACE W/IN 6 MOS. *AK
ENGINE AND ENGINE COOLINGJune 14, 2000
FUEL LEAKED FROM VENT TUBE. MANUFACTURER NOTIFIED AND INFORMED CONSUMER THAT VEHICLE WAS OUT OF WARRANTY, AND ANY REPAIRS WOULD BE AT CONSUMER COST.*AK.
CHILD SEATJune 13, 2000
INTRGRATED CHILD SEAT BUCKLE BROKE, PREVENTING BELT FROM LOCKING IN THE HOUSING MECHANISM. CONSUMER HAS CONTACTED DEALER, DEALER STATED THAT ENTIRE SEAT NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMJune 13, 2000
AIR BAG DISABLED DRIVERS SIDE, HORN DISABLED, CRUISE CONTROL DISABLED. *AK
POWER TRAINJune 12, 2000
THIS IS MY SECOND DODGE GR. CARAVAN TO DROP A TRANSMISSION AT 71,000 MILE MARK AND I INSIST THAT DODGE REIMBURSE ME THE $1711.82 IT COST ME TO REPAIR IT......I HAVE ALL INVOICES ON THE REPAIRS. *AK
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEJune 12, 2000
THE FUEL RAIL STARTED LEAKING AFTER REMOVAL; TRYING TO CHANGE VALVE COVER GASKETS & USING A CERTIFIED AUTO MECHANIC, HE VERIFIED THE PROPER INSTRUCTIONS FOR REMOVAL W/ THE MITCHELL'S SERVICE MANUAL & NOW THEY ARE LEAKING FUEL THAT COULD CAUSE A FIRE; TALKED TO DODGE PARTS COUNTER & THEY ARE AWARE OF PROBLEM & SAID THEY HAVE MODIFIED THE PART BUT WILL COST ME $160 FOR REPLACEMENT OF THEIR POORLY DESIGNED PART. NO RECALLS ARE LISTED AND NOW A SMALL JOB HAS TURNED INTO AN EXPENSIVE ONE. *AK
FUEL SYSTEM, GASOLINEJune 9, 2000
CONSUMER RECEIVED MANUFACTURER'S RECALL 7567/ FUEL PUMP. VEHICLE WAS LEAKING GASOLINE, AND CONSUMER SMELLED GASOLINE INSIDE AND OUTSIDE OF GARAGE. SMELL IS STILL THERE. DEALERSHIP REPLACED IT TWICE. *AK *ML
POWER TRAINJune 9, 2000
HESITATES WHEN PUT INTO GEAR, ALSO SLIPS WHILE DRIVING, CAUSING MUCH FEAR. THE SPEEDOMETER ALSO GOES UP AND DOWN AT WILL, EVEN WHEN DRIVING A STEADY SPEED. HAS BEEN TO THE DEALER THREE TIMES NOW, AND THEY HAVE YET TO LOCATE THE PROBLEM. THIS IS CAUSING MUCH AGGRAVATION FOR OUR FAMILY. *AK
AIR BAGS,VEHICLE SPEED CONTROLJune 9, 2000
CLOCK SPRING IN STEERING WHEEL NEEDED TO BE REPLACED AGAIN (EST $250). THIS IS THE SECOND TIME WITHIN 18 MONTHS. THIS SWITCH CONTROLS CRUISE CONTROL, HORN, AND AIR BAG FUNCTIONS. WHEN IT FAILS, THOSE FUNCTIONS DON'T WORK. PARTICULARLY THE AIR BAG AND HORN ARE MAJOR SAFETY ISSUES. THE FRONT WIPERS WOULD ACTIVATE FOR NO REASON (STARTLING DRIVER) - REPAIRED AT OWNERS EXPENSE BY DEALER. DOOR LOCKS HAVE ALWAYS ACTED SPOOKY. IMMEDIALTLEY LOCKING AFTER UNLOCKING WITH FOB OR WITH KEY. DEALER FOUND DOOR DRIVERS DOOR SWITCH SHORTED. REPAIRED AT OWNERS EXPENSE (EST $160). LOCAL DEALER NOTIFIED OF ALL PROBLEMS - HAVE NOT CONTACT MANUFATURER DIRECTLY.
POWER TRAINJune 5, 2000
TRANSMISSION WENT OUT, AND IT WOULDN'T CHANGE GEARS. CONSUMER STATED THAT DEALER WAS VERY RUDE AND OF NO ASSISTANCE. *AK
SEATSJune 2, 2000
WHILE PULLING DRIVER'S SEAT UP TO DRIVE AND ONCE VEHICLE IS IN ROUTE, SEAT SLIDES BACK,CAUSING POOR DRIVING. SEAT DOES NOT LOCK IN PLACE. PLEASE PROVIDE FURTHER INFORMATION. *AK
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINEJune 1, 2000
FUEL LINE THAT GOES INTO FUEL INJECTOR TUBE, WAS LEAKING. THIS CAN CAUSE A FIRE. ALSO, FRONT BRAKE PADS BROKE OFF INSIDE OF BRAKE HOLDER, AND CONSUMER HAS NO FRONT BRAKES.*AK
FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHERMay 31, 2000
RECALL 99V216000 DAIMLERCHRYSLER/FUEL PUMP; AFTER HAVING RCALL WORK PEFORMED ENGINE CHECK LIGHT CAME ON. OWNER DID NOT HAVE ANY PROBLEMS WITH ENGINE CHECK LIGHT UNTIL RECALL WORK WAS PERFORMED. ENGINE CHECK LIGHT CAME ON THE DAY AFTER RECALL REPAIRS WERE PERFORMED. DEALER STATED THAT THE PROBLEM WAS NOT A PART OF RECALL, AND WOULD NOT BE SERVICED FREE. *AK
ENGINE AND ENGINE COOLINGMay 31, 2000
CONSUMER WAS TRAVELING ABOUT 70MPH AND HEARD SOME NOISE COMING FROM THE HOOD AREA. ALSO, SMOKE AND FLAMES CAME OUT OF THE HOOD AREA. SERPENTINE BELT CAUGHT ON FIRE. VEHICLE WAS INOPERABLE. NO STEERING, VEHICLE WON'T START AT ALL. VEHICLE WAS TOWED TO THE DEALERSHIP. *AK
Fire reported
NHTSA #862824AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMay 31, 2000
VEHICLE EXPERIENCING A MALFUNCTION WITHIN CLOCK SPRING. ALSO, AIR BAG/ HORN AND CRIUSE CONTROL FAILED TO OPERATE PROPERLY. DEALER /MANUFACTURE. NOTIFIED, AND INFORMED CONSUMER THAT PART WAS NOT COVERED UNDER RECALL, AND ANY REPAIRS WOULD BE AT CONSUMER'S EXPENSE. *AK
ELECTRICAL SYSTEM,AIR BAGSMay 30, 2000
WIRING SYSTEM IS SUSPECT, AIRBAG LIGHT SEEMS TO BE SYMPTOM BUT NOT SURE IS CAR IS SAFE.
FUEL SYSTEM, GASOLINEMay 26, 2000
NHTSA RECALL 99V216000 AND MANUFACTURER'S RECALL 845. NO PARTS WERE AVAILABLE. *AK
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS,VEHICLE SPEED CONTROLMay 25, 2000
COOLANT GAUGE, TACH,AND SPEEDOMETER ALL FLATLINE AT SAME TIME AND RETURN INTERMITTENTLY, AIR BAG WARNING LIGHT STAYS ON AND HORN AND CRUISE CONTROL STOPPED WORKING AT SAME TIME. DRIVERS SIDE SLIDING DOOR LOCK WORKS WHEN IT WANTS TO. WINDSHIELD WIPERS WORK WHEN THEY WANT TO WHEN IT IS COLD OUTSIDE. NO FUEL LEAKS UNTIL RECALL REPAIR MADE THEN LEAK DEVELOPED WHEN TANK FILLED ( DEALER FIXED). RADIO DOES NOT SWITCH FROM AM TO FM UNLESS BUTTON PUSHED 3 OR 4 TIMES. JUST ONE BIG ELECTRICAL LEMON. *AK
ENGINE AND ENGINE COOLING,POWER TRAINMay 23, 2000
WHILE DRIVING ABOUT 60MPH ENGINE CUT OFF WITHOUT WARNING. MECHANIC SAID TRANSMISSION NEEDED TO BE REPLACED. *AK
ELECTRICAL SYSTEMMay 22, 2000
CONSUMER WAS LEAVING HOME AND HEARD A POFF, CONSUMER LIFTED THE HOOD AND THE VEHICLE WAS SMOKING IN THE ENGINE COMPARTMENT, MAIN WIRING HARNESS IS MELTED, NO SIGN OF FIRE, CLAIM 25-5394-275. *SLC
ELECTRICAL SYSTEMMay 22, 2000
CONSUMER WAS LEAVING HOME AND HEARD A POFF, CONSUMER LIFTED THE HOOD AND THE VEHICLE WAS SMOKING IN THE ENGINE COMPARTMENT, MAIN WIRING HARNESS IS MELTED, NO SIGN OF FIRE, CLAIM 25-5394-275. *SLC
UNKNOWN OR OTHERMay 21, 2000
NO SUMMARY LISTED FOR ABOE VEHICLE. *AK
ENGINE AND ENGINE COOLINGMay 19, 2000
ROCKER ARM WITHIN THE ENGINE BROKE, CAUSING VEHICLE TO BECOME INOPERABLE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHERMay 19, 2000
WHILE DRIVING ENGINE CHECK LIGHT BEGAN TO FLASH DUE TO A STUD PULLING LOOSE FROM THE ROCKER ARM SHAFT. DEALER HAS BEEN NOTIFIED. *AK
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHERMay 18, 2000
WHILE DRIVING ENGINE CHECK LIGHT WILL COME ON UNEXPECTEDLY. ENGINE ROCKER ARM BROKE OFF, AND DEALER HAD IT REPAIRED. *AK
ENGINE AND ENGINE COOLING,POWER TRAINMay 18, 2000
PEDESTAL HOLDING THE ROCKER ARM BROKE CAUSING ROCKER ARM SHAFT TO BREAK, ALSO THE TRANSMISSION HAS BROKEN THIS IS STILL A NEW VEHICLE AND THESE TWO ITEMS SHOULD NOT HAVE BROKEN THE ROCKER ARM AND PEDESTAL SHOULD NOT HAVE BROKEN I FILL THIS IS A DESIGN DEFECT BECAUSE OF THE WAY IT BROKE AND COULD HAVE CAUSED SERIOUS PROBLEMS ARE DAMAGES. I ALSO WOULD LIKE FOR THIS TO BE LOOKED INTO. THE LOCAL DEALER TOLD ME THAT. *AK
SERVICE BRAKES, HYDRAULICMay 17, 2000
WHEN DRIVING AT LOW RATE OF SPEED AND UPON DEPRESSING BRAKE PEDAL TO MAKE A GRADUAL STOP, ABS SYSTEM KICKED IN, CAUSING POOR BRAKING PERFORMANCE, AND RESULTING IN EXTENDED STOPPING DISTANCE. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO REPLACE PARTS. *AK *ML
SUSPENSIONMay 16, 2000
FIRST INCIDENT OF REAR SHOCKS GOING BAD WAS ONLY AT 1000 MILES, LESS THAN ONE MONTH FROM DELIVERY OF VAN TO US. SINCE THAT TIME, WE HAVE HAD FIVE FAILURES OF THE REAR (MOSTLY RIGHT) SHOCKS. CURRENTLY WE ARE SCHEDULED TO HAVE A SIXTH REPLACEMENT OF REAR RIGHT SHOCK ON 06/22/00. NOT ONLY DOES THIS RIGHT SHOCK PROBLEM SEEM HABITUAL, THE DEALER INSISTS THAT THIS IS NOT A "LEMOM" PROBLEM AND NOT A HABITUAL ONE. SIX TIMES TO HAVE A SHOCK REPLACEMENT WITH ONLY 43,700 MILES ON A CAR? WE FIND THIS HARD TO BELIEVE AND DO NOT KNOW WHERE TO GO TO GET THE HELP WE NEED TO EITHER GET THE SHOCKS FIXED ONCE AND FOR ALL OR FOR A COMPLETE INVESTIGATION INTO OUR CAR TO SEE IF THE FRAME OF THE CAR WAS BUILT CROOKED. THAT IS OUR GUT FEEL AS WE HAVE HAD CONSISTENT PROBLEMS WITH THE RIGHT SIDE OF THE VAN. NOT ONLY THE RIGHT SHOCKS BUT ALSO THE RIGHT SIDE PASSENGER DOOR HAS NEEDED ALIGNMENT FOUR TIMES AND WE HAVE HAD TWO LEAKS ON THE RIGHT SIDE FRONT ROOF. HELP US AS WE ARE FEELING VERY STUCK IN WHAT WE CAN DO TO GET THIS VEHICLE FIXED PROPERLY OR TAKE STEPS TO GET DODGE TO STAND UP TO THIER "FIVE STAR" PERFORMANCE AND HELP US GET THIS VAN FIXED! WE HAVE NOTHING GOOD TO SAY ABOUT DODGE BECAUSE OF THIS HABITUAL PROBLEM WITH THE RIGHT SIDE OF THIS VEHICLE. WHEN WE PURCHASED THIS VAN ALMOST FIVE YEARS AGO, WE EXPECTED QUALITY AND NOT TO HAVE TO TAKE IT INTO THE REPAIR SHOP EVERY SIX MONTHS FOR SHOCK REPAIRS, ETC. OUR INVESTMENT IN THIS CAR WAS TO BE A CAR THAT WOULD PROVIDE TRANSPORTATION TO OUR FAMILY FOR AT LEASE TEN YEARS. WE CAN NOT AFFORD TO CHANGE VEHICLES EVERY FIVE YEARS! HELP US!! THERE IS SOMETHING INHERIANTLY WRONG WITH THIS VEHICLE TO REQUIRE SIX SHOCK REPLACEMENTS IN LESS THAN FIVE YEARS AND WE WANT TO KNOW WHY!! THANK YOU FOR YOUR HELP AND ASSISTANCE. *AK
VISIBILITYMay 15, 2000
THE WINDSHIELD WIPERS COME ON BY THEMSELVES INTEMITTENTLY WHILE THE CONSUMER IS DRIVING, CONSUMER HAS REPLACED THE SWITCH TWICE BUT WIPERS STILL COME ON. NLM
LATCHES/LOCKS/LINKAGESMay 15, 2000
THE AUTOMATIC DOOR LOCKS NOR THE KEY WILL UNLOCK THE REAR HATCH. NLM
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROLMay 12, 2000
DRIVERS AIR BAG, HORN AND SPEED CONTROL SHORTED OUT AND INOPERABLE
CHILD SEATMay 12, 2000
CHILD TRAPPED IN SEAT UNABLE TO RELEASE CHILD RESTRAINT. *AK
1 injury(ies)
NHTSA #722601EQUIPMENTMay 9, 2000
THE EVAPORATOR COIL IS PRONE TO PREMATURE FAILURE. I WORK FOR A COMPANY THAT OWNS 25 TO 30 DODGE CARAVANS AF VARIOUS YEARS AND THIS IS A COMMON PROBLEM ON MODELS BUILT BETWEEN 1993 AND 1999. ALSO THE DEALERSHIP HAS ADMITTED TO ME THAT THEY HAVE REPAIRED 100'S OF VEHICLES (CHRYSLER/DODGE/PLYMOUTH) WITH THIS TYPE OF PROBLEM. DAIMLER CHRYSLER'S CUSTOMER ASSISTANCE HOT LINE OFFERED NO HELP WHAT SO EVER. WHEN THE REFRIGERANT (R134A) LEAKS, IT ENTERS THE PASSENGER COMPARTMENT AND CAN BE TOXIC IF COMBUSTED, NOT TO MENTION NOT A GOOD THING TO BREATH NON-COMBUSTED. *AK
SERVICE BRAKES, HYDRAULICMay 9, 2000
BRAKE CHATTER/VIBRATION PROBLEMS WITH FRONT BRAKES PADS AND ROTORS REPLACED PROBLEM RECURRING
SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,STRUCTUREMay 9, 2000
AUTOMATIC LOCK MOTOR DOESN'T SHUT OFF RIGHT AWAY WHEN OPENED FROM KEYLESS REMOTE OR DURING AUTOLOCK WHEN DRIVING, STRUTS ARE LEAKING OIL AT LESS THAN 50000 MILES, WINDSHIELD WIPERS LOCK UP DURING COLD WEATHER, TRANSMISSION SLIPS OUT OF GEAR DURING COLD WEATHER, FRONT BRAKES VIBRATE AND CHATTER: PADS AND ROTORS HAVE BEEN REPLACED TWICE IN THE LAST 6 MONTHS, GRINDING NOISE FROM STEERING COLUMN, WHINNING NOISE DURING ACCELLERATION. ARE THERE ANY RECALLS REGARDING THESE ISSUES. THE CAR IS FALLING APART AFTER 4 YEARS. *AK
ELECTRICAL SYSTEMMay 8, 2000
OWNER TOOK VEHICLE TO DEALER AFTER AIRBAG LIGHT FLASHED ON AND THE HORN STOPPED WORKING. SAID THAT ENTIRE AIRBAG SYSTEM HAD TO BE REPLACED. OWNER CONTACTED CHRYSLER BUT THEY PROVIDED NO HELP IN PAYING FOR REPAIRS. *ML
POWER TRAINMay 3, 2000
RIGHT LEFT INNER/OUTER CV JOINT FAILURE CAUSED THE FRONT END TO SWERVE. YH
ENGINE AND ENGINE COOLINGMay 3, 2000
WATER PUMP FAILED. YH
ENGINE AND ENGINE COOLINGMay 3, 2000
OXYGEN SENSOR FAILED. YH
POWER TRAINMay 3, 2000
TRANSMISSION FAILED RESULTING IN LOOSE OF POWER. YH
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHERMay 3, 2000
DEAR NHTSA, PLEASE LOOK INTO THIS PROBLEM. WE HAVE HAD THIS VAN ONLY 7 MONTHS!!! WE HAVE A 1996 DODGE GRAND CARAVAN SE THAT HAS 97,000 MILES ON THE ODOMETER. WE TOOK A TRIP IN THE LAST WEEK TO CALIFORNIA TO SEE OUR DAUGHTER WHEN THE ENGINE CHECK LIGHT CAME ON. EVEN THOUGH WE COULD NOT SEE OR HEAR ANY PROBLEMS, WE TOOK IT TO A DEALER IN RENO, NEVADA - (3223 MILL ST, RENO, NV 89502 -- #(775)-323-3106). THEY SAID THAT THE SPARK PLUGS NEEDED REPLACING. AT A COST OF 300 DOLLARS, WE AGREED IN HOPES THAT THE LIGHT PROBLEM WOULD BE CURED EVEN THOUGH NOTHING SEEMED WRONG. AFTER PICKING UP THE VEHICLE THE NEXT MORNING, WE NOTICED THAT THE VAN WAS RUNNING TERRIBLY AND WOULD DIE WHEN STOPPED. FRUSTRATED THAT "NO" PROBLEM WITH OUR VAN PROGRESSED TO WORSE WE RETURNED TO THE DEALER AND ASKED THEM TO CHECK IT AGAIN. AFTER TESTING IT AGAIN, THEY SAID THE CAMSHAFT HAD TO BE REPLACED. SINCE WE HAD TO RETURN HOME FOR WORK, WE COULD NOT WAIT TO GET IT FIX. ON RETURNING HOME WE TOOK IT INTO OUR TRUSTED MECHANIC IMMEDIATELY. HE CHECKED THE VEHICLE AND SAID THAT WE WILL NEED A NEW ENGINE. OUR COMPLAINT IS THAT OUR ENGINE SHOULD NOT OF FAILED ONLY AFTER ONLY 97,000 MILES - IT IS LUDICROUS.*AK
POWER TRAINMay 3, 2000
RIGHT LEFT INNER/OUTER CV JOINT FAILURE CAUSED THE FRONT END TO SWERVE. YH
ENGINE AND ENGINE COOLINGMay 3, 2000
WATER PUMP FAILED. YH
ENGINE AND ENGINE COOLINGMay 3, 2000
OXYGEN SENSOR FAILED. YH
POWER TRAINMay 3, 2000
TRANSMISSION FAILED RESULTING IN LOOSE OF POWER. YH
VISIBILITYMay 2, 2000
WINDSHIELD WIPERS START RANDOMLY AND CONTINUE FOR ABOUT 3 PASSES. FREQUENCY OF ABOUT ONCE EVERY THREE DAYS.*AK
ENGINE AND ENGINE COOLINGMay 1, 2000
PREVIOUS RECALL ON THIS VEHICLE FOR RADIATOR FAN RELAY FAILURE. IF SUCH WAS A SAFETY DEFECT, WOULD NOT FAILED WATER PUMP PRESENT SAME SAFETY RISK? *AK
POWER TRAINMay 1, 2000
MADE A THE PURCHASE IN NOV. WITH 37373 MILES ON THE VEHICLE, MAJOR TRANSMISSION FAILURE AT 46500 MILES. THE TRANSMISSION WILL NO LONGER SHIFT OUT OF LOW GEAR. NEITHER CHRYSLER OR THE DEALER FROM WHICH I PURCHASED THE VEHICLE WILL STAND BEHIND THERE PRODUCT. THESE VEHICLES ARE KNOWN FOR HAVING SEVERE TRANSMISSION PROBLEMS AND CHRYSLER CLAIMS THEY HAVE FIXED THE ISSUES SO WHY IS IT THAT THESE VEHICLES CONTINUE TO HAVE THESE PROBLEMS. A MAJOR RECALL FOR ALL THESE VEHICLES SHOULD BE MADE AS THE CONSUMERS ARE CONTINUALLY BEING LIED TO AND TAKEN ADVANTAGE OF. *AK
STRUCTUREApril 29, 2000
WE HAVE HAD THE POWER DOOR LOCKS ON THE REAR SLIDING DOORS REPAIRED FOUR TIMES. THE LOCKS JUST BUZZ AND GO OUT AND WE ARE UNABLE TO LOCK THAT PARTICULAR DOOR. WE HAVE BEEN ON SEVERAL TRIPS WHEN THIS HAS HAPPENED AND THEREFORE WE HAVE TO LEAVE THE VEHICLE UNLOCKED. WE HAVE HAD THE FRONT END LINED UP AT LEAST FOUR TIMES. THE TIRES WERE WORN UNEVEN WHEN WE PURCHASED IT, WE ROTATED TIRES AND HAD TO ROTATE THEM BACK. WE RECENTLY IN FEBRUARY PURCHASED NEW TIRES AND THEN HAD TO HAVE IT REALIGNED. IT STILL PULLED TO THE RIGHT AND WANDERS. WE HAVE TAKEN IT IN FOR REALIGNMENT AGAIN TWICE SINCE. STILL HAVE THE SAME PROBLEM. *AK
ENGINE AND ENGINE COOLINGApril 24, 2000
BELTS BECAME BADLY FRAYED AND TATTERED PREMATURELY; 3 DAYS AFTER REPLACEMENT OF THE BELTS, THE ENGINE DIED ON THE FREEWAY AT 65 MPH. THE ENGINE WOULD NOT RESTART AND WE NEEDED TO BE TOWED FROM THE FREEWAY TO THE DEALER. THE DEALER CLAIMED THAT THEY COULD NOT LOCATE ANY PROBLEM AND THAT THE VEHICLE STARTED RIGHT AWAY.
AIR BAGS,ELECTRICAL SYSTEMApril 21, 2000
VEHICLE EXPERIENCING PROBLEM WITH AIR BAG SENSOR LIGHT REMAINING ON. DEALER NOTIFIED, AND INFORMED CONSUMER THAT PROBLEM WAS DUE TO A CLOCK SPRING WHICH NEEDED REPLACEMENT. ALSO, HORN FAILURE WAS CAUSED BY AIR BAG MOVING ON TO RELAY SWITCH. DEALER INFORMED THAT REPAIRS WOULD COST CONSUMER $950.00. *AK *ML
POWER TRAINApril 18, 2000
TRANSMISSION FAILED. NLM
ENGINE AND ENGINE COOLINGApril 17, 2000
SERPENTINE BELT SNAPPED WHILE DRIVING AFTER BELT ASSEMBLY NUT SPLIT AND BROKE, DISLODGING THE ENTIRE ASSEMBLY. VEHICLE HAS BEEN REPAIRED. *AK *ML
STRUCTUREApril 14, 2000
POWER LOCKS MALFUNCTIONED. PASSENGER WAS NOT ABLE TO EXIT OR ENTER. ONLY WAY OUT OF VEHICLE WAS THROUGH THE WINDOW. DEALER SAID IT WAS A DESIGN DEFECT. IT HAS BEEN REPAIRED, BUT ONLY TEMPORATILY. NO REMEDY WAS FOUND. *AK
ENGINE AND ENGINE COOLING,POWER TRAINApril 13, 2000
WHILE DRIVING TRANSMISSION BROKE. TRANSMISSION DIFFERENTIAL PIN HAD SEPARATED & CAUSED A HOLE IN THE HOUSING. THE PIN THEN FLEW OUT & CRACKED THE ENGINE BLOCK. THE VEHICLE SHUT DOWN WITHOUT WARNING. VEHICLE WAS TOWED TO DEALER. CONSUMER WAS INFORMED BY MECHANIC THAT TRANSMISSION & ENGINE BLOCK NEEDED TO BE REPLACED. *AK
STEERINGApril 11, 2000
ANYTIME IT RAINS OR WATER PUDDLES ON THE STREET , IF I DRIVE OVER IT THE STEERING BECOMES EXTREMELY STIFF AND SOMETIMES YOU CAN'T STEER AT ALL. I HAVE NOTICED THAT EVEN A SMALL AMOUNT OF WATER SPLASHES UNDER THE RIGHT FRONT WHEEL (THE SERPENTINE BELTS' LOCATION) THE BELT IMMEDIATELY SQUEALS AND IS DIFFICULT TO STEER. IF THE COMPRESSOR IS ON EITHER THE AIR CONDITIONING OR THE DEFROSTER, AND WATER IS SPLASHED ON THE BELT THE VEHICLE HA LITTLE OR NO STEERING. DURING A RIGHT TURN AT A GREEN TRAFFIC LIGHT WATER SPLASHED THE BEFORE MENTIONED AREA AND I ALMOST HIT ANOTHER VEHICLE IN THE OTHER LANE THAT WAS PREPARING TO MAKE A LEFT TURN! IS THERE ANY RECALL OR SOME KIND OF PANEL THAT CAN PROTECT THE WATER PUMP ASSEMBLY FROM WATER CONTACTING THE BELT AND THUS LEADING TO LITTLE OR NO STEERING CAPABILITIES? *AK
ENGINE AND ENGINE COOLING,POWER TRAINApril 10, 2000
ALL OF THESE BREAK DOWNS HAVE COME WITH IN THE 9 MONTH PERIOD THERE ARE OTHER BREAK DOWNS THAT HAVE NOT BEEN SAID LIKE THE MAIN COMP (EMC COMP),3 SENSORS AND ABOUT 5 RECALLS IN THIS TIME PERIOD WE CONTACTED DEALERSHIP TO SEE IF THERE WAS ANY MAJOR PROBLEMS WITH THIS VAN PRIOR TO PURCHASING THIS VAN AND TO SEE IF THERE WAS ANYTHING THEY COULD DO AND NOTHING WAS DONE.WE FEEL THIS VAN WAS A LEMON AND WILL CONT TO HAVE PROBLEMS WE ASK THAT DODGE STAND BY THERE NAME AND DO SOMETHING ABOUT THIS. *AK
ENGINE AND ENGINE COOLINGApril 10, 2000
VEHICLE WAS PARKED ON THE SIDE OF THE ROAD WHEN IT CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 04-1215-889. *SLC
Fire reported
NHTSA #6900650ENGINE AND ENGINE COOLINGApril 10, 2000
VEHICLE WAS PARKED ON THE SIDE OF THE ROAD WHEN IT CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 04-1215-889. *SLC
Fire reported
NHTSA #6900650FUEL SYSTEM, GASOLINEApril 7, 2000
THIS DEFECT IN MY OPINION REPRESENTS A SERIOUS POSSIBILITY OF CAUSING A FIRE. GASOLINE IS LEAKING ON TO THE ROAD SURFACE BELOW THE CAR ESPECIALLY WHEN THE TANK IS OVER HALF FULL. CHRYSLER YESTERDAY DECLINED TO REPLACE THE GASOLINE TANK DUE THEY SAID TO THE VEHICLE'S HIGH MILEAGE. A FIRE COULD EASILY START BY A SPARK OR A THROWN CIGARETTE. THE LOCAL DEALER SAID THE THE COST TO REPLACE WOULD BE AROUND $450.00. I DON'T THINK I SHOULD PAY FOR THIS AS I HAVE DONE NOTHING TO CAUSE IT. THE FAILED PART IS LOCATED ON TOP OF THE FUEL TANK SUCH THAT IT IS PROTECTED FROM ROAD ROCKS, DEBRIS, OR JUST ABOUT ANY CONCEIVABLE HAZARD THAT WOULD BE ENCOUNTERED IN NORMAL OR EVEN HARSH DRIVING CONDITIONS. THIS CAR IS NEVER TAKEN OFF THE HARD ROAD. THANK YOU. *AK
POWER TRAINApril 4, 2000
AT 50,00 MILES TRANSMISSION SEAL BUSTED, CAUSING A TRANSMISSION LEAK. TRANSMISSION WAS DROPPED TO RESEAL THE SEALS. ALSO FUEL HOSE LINE BUSTED AT 69.734 MILES. THE PROBLEM HAS OCCURRED AGAIN. DEALER WAS CONTACTED. *AK.ET.
POWER TRAINApril 4, 2000
THE VEHICLES TRANSMISSION FAILED CAUSING IT TO SLIP OUT OF GEAR WHILE DRIVING AND THE SES LIGHT TO ILLUMINATE. NLM
FUEL SYSTEM, GASOLINEApril 4, 2000
FUEL LEAKED AT THE INTERFACE OF THE FUEL PUMP PRIOR TO RECALL NOTICE 99V-216. NLM
FUEL SYSTEM, GASOLINEApril 4, 2000
FUEL LEAKED AT THE INTERFACE OF THE FUEL PUMP PRIOR TO RECALL NOTICE 99V-216. NLM
FUEL SYSTEM, GASOLINEApril 3, 2000
RECALL 99V216/FUEL PUMP. DEALER WILL NOT REPAIR THE VEHICLE. *AK
POWER TRAINMarch 30, 2000
SECOND COMPLETE FAILURE OF TRASMISSION ASSEMBLY; 1ST @ 29K, 2ND @ 50K. *AK
VISIBILITYMarch 29, 2000
WINDSHIELD WIPERS CONTINUALLY MALFUNCTIONING, MULTI-FUNCTION SWITCH REPLACED HOWEVER DID NOT RECTIFY PROBLEMS.*MJS
ELECTRICAL SYSTEMMarch 29, 2000
STARTER FAILED.*MJS
ELECTRICAL SYSTEMMarch 29, 2000
VEHICLE'S ELECTRICAL GAUGES FAILED INTERMITTENTLY DUE TO LOOSE GROUND WIRING.*MJS
POWER TRAINMarch 28, 2000
I'VE MOVED TO SWITZERLAND WITH THIS CAR IN 1997. MY CURRENT CONTACT ADDRESS IS ON HTTP://LCVMWWW.EPFL.CH/~PFURRER. NO SAFETY DEFECT PRESENTED IN THE SUMMARY. *AK
STEERING,FUEL SYSTEM, GASOLINE,VISIBILITYMarch 26, 2000
I QUESTION THE NEED FOR A NEW FUEL TANK I PAID FOR - 594.31 PARTS AND LABOR. THE TANK ONLY LEAKED WHEN IT WAS FULL, AND WHEN I QUESTIONED THE SERVICE REP, HE REPLIED THAT THE "TANK IS MADE OF PLASTIC AND CAN CRACK JUST FROM THE SLOSHING OF FUEL." NOT A GOOD REASON. AND NOW I HAVE A RECALL FOR THE SAME PROBLEM I DESCRIBED TO THE SERVICE REP. I THOUGHT THE "KNOWN PROBLEM" WITH THE WINDSHIELD WIPERS WAS FIXED WHEN THE DEALER REPLACED A WINDSHIELD THAT HAD BEEN SCRATCHED BY "IMPULSIVE WIPERS." NOT SO. THEY STILL MISBEHAVE AND I'M TOLD IT WILL BE $280 TO REPAIR, OUT OF WARRANTY. THREE RACK AND PINIONS RIGHT OFF THE BAT. I AM TOLD THAT THIS VEHICLE QUALIFIES AS A LEMON - BUT I LIKE IT AND JUST WANT TO BE TREATED FAIRLY AS TO NEED FOR REPAIRS AND THEIR COST.
SUSPENSION,POWER TRAINMarch 25, 2000
THE TRANSMISSION SHIFTING PROLEM AND CLUNK IN FRONT END HAVE NOT YET BEEN LOCATED BY DEALER. THESE PROBLENS HAVE EXISTED FOR 4 AND 8 MONTHS RESPECTIVELY. THIS IS VERY FRUSTRATING AND THE VEHICLE IS NOW OUT OF WARRANTY. *AK
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EQUIPMENTMarch 22, 2000
ALL THE ABOVE REPORTS WERE REPORTED AND ATTEMPTS WERE MADE THROUGH THE ORIGINAL DEALER. DUE TO EXTREMELY POOR SERVICE I SWITCH TO DON MEALEY ROYAL CHRYSLER, NOW AUTONATION. THE SERVICE WAS EVEN WORSE. I HAVEN'T HAD MY CAR MORE THAN ONE DAY IN OVER A WEEK.ALL THESE DATES ARE ESTIMATES AS MOST OF THE TIME HOLLER DODGE DID NOT EVEN GIVE ME A RECEIPT. THEY SHOULD HAVE THEM IN THEIR REPAIR RECORDS.SORRY MY EMAIL ADDRESS IS MJVICKERS@BIGFOOT.COM NOT VOM. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK
EQUIPMENTMarch 21, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Fire reported
NHTSA #720428STEERINGMarch 20, 2000
STEERING TENDS TO HANG,RATTLE & GRINDING NOISE,HARD TURNING LEFT OR RIGHT.DEALER CHECKED ALL SUSPENSION,SAID STEERING BOX WAS BAD.I KNOW THE VECHILE HAS A LOT OF MILAGE BUT I HAVE NEVER HAD A GEAR BOX GO BAD UNDER NORMAL DRIVING CONDITIONS.THE STEERING HAS TRIED TO LOCK UP SEVERAL TIMES(FELT A CATCH IN THE WHEEL) BUT RELEASED PRESSURE THEN WAS OK.HAD DEALER CHECK FOR PROBLEM. COULD NOT DUPLICATE.WOULD COST $500.00 TO REPLACE STEERING BOX. *AK
EQUIPMENTMarch 20, 2000
AT THE START UP OF THE VAN, THE COMPRESSOR PULLEY WAS LOCKED UP TO THE POINT THAT IT WOULD NOT TURN AND THE BELT WAS RUBBING ON THE PULLEY CAUSING LARGE AMOUNT OR SMOKE. COST TO REPAIR WAS MORE THAN $3,000.00.
FUEL SYSTEM, GASOLINEMarch 17, 2000
RECEIVED RECALL NOTICE & CONTACTED DEALERSHIP. TOOK VEHICLE FOR REPAIRS, BUT FUEL STILL LEAKED OUT. CONTACTED DEALER & WAS INFORMED "O" RINGS WERE NOT PART OF RECALL REPAIR KIT SENT OUT, THE REPAIR REMEDY FOR FUEL PUMP FAILED. VEHICLE SENT BACK TO DEALER 2 MORE TIMES, PROBLEM STILL UNCORRECTED. *AK
FUEL SYSTEM, GASOLINEMarch 16, 2000
RECALL 99V216000/ FUEL PUMP. FUEL IS LEAKING FROM THE FUEL TANK AT THE INTERFACE OF THE FUEL PUMP MODULE ATTACHMENTS. REMEDY DID NOT CORRECT RECALL PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
FUEL SYSTEM, GASOLINEMarch 15, 2000
FUEL PUMP FAILED PRIOR TO RECALL (99V-216). YH
STRUCTUREMarch 14, 2000
WHEN DRIVING DOWN THE ROAD HIT A POTHOLE DOOR CAME UNLATCHED AND POPPED OPEN. WHEN HITTING THE AUTOMATIC DOOR LOCK, IT DID NOT LOCK THE SLIDING DOOR. ALSO, DID NOT UNLOCK AUTOMATICALLY. ONLY WAY TO UNLOCK THE DOOR WAS BY REACHING OVER AND MANUALLY UNLOCKING THE DOOR. *AK
FUEL SYSTEM, GASOLINEMarch 14, 2000
RECALL # 99V216000//FUEL PUMP; AFTER HAVING RECALL CAMPAIGN, FUEL STARTED LEAKING. DEALER STATED THAT THEY WERE NOT FAMILAR WITH A NEW TOOL TO CORRECT CAMPAIGN, WHICH CAUSED THE PROBLEM. FINALLY, DEALER HAS CORRECTED THE PROBLEM.
CHILD SEATMarch 14, 2000
THE BUILT-IN CSS HARNESS LATCH PLATE IS BROKEN. IT FAILS TO STAY LOCKED IN THE BUCKLE. TOOK VEHICLE TO DEALERSHIP & WAS INFORMED NO WARRANTY ON BUILT-IN CSS. WOULD NEED TO REPLACE ENTIRE SEAT IN VEHICLE. *AK
POWER TRAINMarch 13, 2000
TRANSMISSION FAILED DUE TO PIN ON THE DIFFERENTIAL CRACKED THE REAR-END TRANSMISSION COVER ON THE VEHICLE, FAILURE CAUSED VEHICLE TO LOCK UP WHILE DRIVING. *MJS
FUEL SYSTEM, GASOLINEMarch 13, 2000
THE FUEL PUMP MODULE FAILED PRIOR TO RECALL NOTIFICATION. (99V-216) *MJS
POWER TRAINMarch 13, 2000
TRANSMISSION FAILED PREMATURELY. YH
ENGINE AND ENGINE COOLINGMarch 13, 2000
SERPENTINE BELTS FAILED. YH
FUEL SYSTEM, GASOLINEMarch 8, 2000
CONSUMER RECEIVED RECALL LETTER 99V216/FUEL PUMP FAILURE. CONTACTED DEALER. WAS NOTIFIED THAT PARTS WERE NOT AVAILABLE. *AK *ML
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMMarch 7, 2000
AIR BAG LIGHT NOW STAYS ON. CRUISE CONTROL NO LONGER WORKS AS DOES HORN. WILL NEED TO REPLACE THE CLOCK SPRING IN THE STEERING WHEEL. *AK
SERVICE BRAKES, HYDRAULICMarch 6, 2000
ANTI LOCKING BRAKE SYSTEM RELEASES THE BRAKES ON SLOW APPROACH TO A STOP SIGN OR STOP LIGHT. THEY DO NOT RELEASE WHEN BRAKING HARD, ONLY AFTER INITIAL BRAKING AND SLOWING FOR A STOP. THEY RELEASE AS IF SENSING A SLIPPAGE AT ONE TO THE WHEELS. THERE IS NO SNOW OR WATER ON THE HIGHWAY, CONDITIONS ARE DRY AND EXCELLENT, HOWEVER THEY STILL RELEASE FOR 2-3 SECONDS BEFORE HOLDINGS (GRABBING) AGAIN. *AK
POWER TRAINMarch 2, 2000
CONSUMER WAS DRIVING ABOUT 45MPH WHEN SHE HEARD A BIG BANGING NOISE. VAN DID NOT MOVE ANY MORE. SHE HAD THE VAN TOWED, AND WAS TOLD TRANSMISSION WAS GONE. *AK
AIR BAGSMarch 2, 2000
AIR BAG MODULE FAILED CAUSING THE AIR BAG LIGHT TO ILLUMINATE. NLM
ELECTRICAL SYSTEMMarch 2, 2000
THE HORN IS INOPERABLE. NLM
VEHICLE SPEED CONTROLMarch 2, 2000
CRUSIE CONTROL INOPERATIVE. NLM
FUEL SYSTEM, GASOLINEMarch 2, 2000
WHILE DRIVING, CONSUMER SMELLED GAS, HAD RECEIVED RECALL REGARDING FUEL PUMP AND MADE AN APPOINTMENT WITH THE DEALERSHIP AFTER SMELLING THE GAS, VEHICLE EXPERIENCED FIRE, CLAIM 20-5211-880. *SLC
Fire reported
NHTSA #6900648FUEL SYSTEM, GASOLINEMarch 2, 2000
WHILE DRIVING, CONSUMER SMELLED GAS, HAD RECEIVED RECALL REGARDING FUEL PUMP AND MADE AN APPOINTMENT WITH THE DEALERSHIP AFTER SMELLING THE GAS, VEHICLE EXPERIENCED FIRE, CLAIM 20-5211-880. *SLC
Fire reported
NHTSA #6900648ENGINE AND ENGINE COOLINGFebruary 29, 2000
WHILE DRIVING, ANOTHER MOTORIST WARNED CONSUMER THAT VAN WAS ON FIRE, FLAMES WERE COMING OUT FROM UNDERNEATH THE VEHICLE, CONSUMER FOUND THE BELTS RED AND BURNING, THE FAN BELT CAUSED THE ENGINE FIRE, CLAIM 17-9113-989. *SLC
Fire reported
NHTSA #6900651ENGINE AND ENGINE COOLINGFebruary 29, 2000
WHILE DRIVING, ANOTHER MOTORIST WARNED CONSUMER THAT VAN WAS ON FIRE, FLAMES WERE COMING OUT FROM UNDERNEATH THE VEHICLE, CONSUMER FOUND THE BELTS RED AND BURNING, THE FAN BELT CAUSED THE ENGINE FIRE, CLAIM 17-9113-989. *SLC
Fire reported
NHTSA #6900651VEHICLE SPEED CONTROLFebruary 27, 2000
WHY IS THE AIRBAG WARNING LIGHT ON THE DASHBOARD PERMANENTLY ON WHEN THE ORIGINAL BAGS HAVE NEVER BEEN USED SINCE THE VAN HAS NEVER BEEN IN AN ACCIDENT? AND WHY OTHER SYSTEMS LIKE THE HORN AND THE CRUISE CONTROL ARE ALSO INOPERABLE OR DEFFECTIVE. WHY WOULD CHRYSLER ENGINEER THESE THREE SYSTEMS RELATED TO SAFETY FEATURES BE ELECTRONICALLY CONNECTED TOGETHER SINCE THEY ALL SEEM TO HAVE FAILED SIMULTANEOUSLY. IS THIS A PLOY TO GET MONEY OUT OF CUSTOMERS???*AK
POWER TRAINFebruary 26, 2000
WHEN FIRST STARTING OUT IN THE MORNING, I PUT THE SHIFT LEVER IN REVERSE AND NOTICED A HESITATION BEFORE IT ENGAGED. AFTER BACKING OUT I DROPPED ITHE LEVER IN DRIVE AND STARTED TO PULL FORWARD-AGAIN HESITATION,THEN A CLUNK, WHEN IT SHIFTED TO SECOND. I THEN DROVE IT TO A TRANSMISSION SHOP TO HAVE THEM LOOK AT IT. THEY SAID DODGE CARAVAN TRANSMISSION PROBLEMS WERE NOT UNCOMMON. THEY PUT THE VAN ON THEIR TEST EQUIPMENT AND NOTHING SHOWED. THE SHOP OWNER SUGGESTED THAT SINCE THE VAN HAD SO FEW MILES ON IT, A FILTER AND FLUID CHANGE MAY TAKE CARE OF THE PROBLEM. WHEN HE DROPPED THE PAN HE FOUND ALOT OF METAL IN THE BASE OF THE PAN. I AM PLANNING TO CONTACT DODGE MONDAY MORNING TO DISCUSS THEIR SHARED RESPONSIBILITY IN THIS MATTER. *AK
FUEL SYSTEM, GASOLINE,POWER TRAINFebruary 18, 2000
TRANSMISSION MALFUNCTIONED. THEN,CONSUMER TOOK VEHICLE TO A TECHNICIAN WHO STATED THAT THERE WAS A TRANSMISSION FLUID LEAKAGE, AND TRANSMISSION NEEDED TO BE REPLACED. CURRENTLY, CONSUMER RECEIVED A RECALL ON FUEL PUMP. *AK *ML
AIR BAGSFebruary 17, 2000
AIR BAG LIGHT ILLUMINATED. DEALER FOUND FAULTY CLOCKSPRING, WHICH RENDERED AIR BAG SYSTEM INOPERABLE.*AK
FUEL SYSTEM, GASOLINEFebruary 15, 2000
CONSUMER RECEIVED RECALL LETTER 99V216000 CONCERNING THE FUEL PUMP FAILURE. CONTACTED DEALR, NO PARTS WERE AVAILABLE TO CORRECT THE RECALL PROB PLEASE GIVE ANY FURTHER DETAILS. *AK
SERVICE BRAKES, HYDRAULICFebruary 11, 2000
ABS LIGHT STAYS ILLUMINATED WHILE THE VEHICLE IS IN MOTION, RENDERING ABS SYSTEM INOPERABLE. DEALER HAS REPAIRED VEHICLE SEVERAL TIMES, AND THE PROBLEM STILL EXISTS. *AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMFebruary 10, 2000
AIR BAG SENSOR LIGHT STAYED ON, CAUSING HORN AND CRUISE CONTROL TO BECOME INOPERABLE. DEALER SUGGESTED A DEFECTIVE CLOCK SPRING INSIDE THE STEERING WHEEL COLUMN. COST FOR REPAIRED AROUND $200, THIS IS A SAFETY HAZARD FOR THE HORN AND PASSIVE RESTRAINT AIRBAG. THESE COMPONENTS SHOULD BE IN WORKING ORDER AT ALL THE TIME. SINCE IT'S DEFECTIVE PARTS THERE SHOULD BE SOME KIND OF GOODWILL TOWARD THE REPAIRS OF THESE ITEMS. IT SEEMS LIKE EVERYTHING GONE WRONG WHEN THE WARRENTY RAN OUT. SHOULD THERE SHOULD BE A RECALL OUT FOR THESE DEFECTIVE PARTS? I'VE HAD NOTICED THERE ARE 3 COMPLAINTS OID # ALREADY OUT FOR THIS VAN. ANY SUPPORT WILL BE GRATEFUL!!*AK
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMFebruary 9, 2000
WHILE DRIVING AIRBAG LIGHT STAYED ILLUMINATED, RESULTING IN LOSS OF HORN AND SPEED CONTROL. VEHICLE IS BEING REPAIRED BY THE DEALER . *AK
SEATSFebruary 1, 2000
DURING IMPACT WITH EMBANKMENT THE RIGHT REAR PASSENGER SEAT TILTED FORWARD DUE TO FAILURE OF THE LOCKING MECHANISM WHICH HOLDS THE SEAT DOWN. *MJS
Crash reported
NHTSA #550677ENGINE AND ENGINE COOLINGFebruary 1, 2000
HAVE HAD TO ADD 1 QUART OF OIL EVERY 1000 MILES SINCE 1996; DEALER WOULD NOT DO ANYTHING ABOUT IT UNTIL 8/99; THEY SAID IT WAS NORMAL OIL USAGE; HAVE USED MOBIL 1 5W30 OIL SINCE NEW PER OWNER'S MANUAL AND HAD OIL CHANGED AT MT. EPHRAIM DODGE REGULARLY SINCE NEW; THEY MONITORED OIL USAGE AND I BROUGHT IN CAR TO GET OIL ADDED AND RECORDED FROM 8/99 TO PRESENT; I THINK THE ENGINE PISTON RINGS ARE DEFECTIVE.
LATCHES/LOCKS/LINKAGESJanuary 31, 2000
WHILE TRYING TO OPEN SLIDING DOOR FOR CHILDREN DOOR WOULD NOT OPEN FROM THE OUTSIDE OR THE INSIDE . DEALER HAS BEEN NOTFIED. PLEASE PROVIDE FURTHER INFORMATON. *AK
VISIBILITYJanuary 28, 2000
THE FRONT AND REAR WIPERS COME ON AT ANY TIME. THIS VEHICLE IS NOT A VERY RELIABLE AND HAS HAD MANY MECHANICAL PROBLEMS. *AK
SUSPENSIONJanuary 26, 2000
FRONT END VIRBRATION AT 35 MPH COMES UP THRU THE STEERING ALSO. REPORTED TO DAIMLER CHRYSLER THEY ACKNOWLEDGE THERE IS A PROBLEM, AND THAT IT IS DANGEROUS ONE.
POWER TRAINJanuary 10, 2000
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
CHILD SEATDecember 29, 1999
LEFT SIDE INTERGRATED CSS BELTS NO LONGER STAY TIGHT WHEN BUCKLED. ONCE BUCKLED AND PULL ON BELTS, THEY WILL RELEASE. CHILD IS NO LONGER SECURE. DEALER SAYS TO FIX, PART ALONE (WHOLE NEW ICSS MODULE) WILL BE $409. VERY UNREALISTIC PRICE WHEN FOR $100 CAN EASLIY BUY A CAR SEAT . HAVE TWO CHILDREN STILL USING BOTH ICSS. DO NOT FEEL ICSS SHOULD HAVE FAILED AFTER 3 1/2 YEARS OF USE AND THEN BE SO UNREASONABLE TO FIX. *AK
ENGINE AND ENGINE COOLINGDecember 21, 1999
SINCE 1996, THE SERPENTINE BELT TENSIONER DEVICE HAS BROKEN THREE TIMES. TWO OF THE THREE TIMES THE BOLT HOLDING THE DEVICE SHEARED OFF AS WELL AS THE DEVICE BREAKING. BOTH THE LOCAL CHRYSLER DEALERSHIP AND THE REPAIR SHOP THAT HAVE PERFORMED THE REPAIRS STATED THAT THIS IS A RECURRENT PROBLEM WITH THE CARAVANS. THE DEALERSHIP KEEPS THIS ITEM IN STOCK BECAUSE OF THE FREQUENCY OF REPAIRS. THIS COMPONENT FAILURE CAUSES GREAT RISK TO THE DRIVER AS IT CONTROLS THE POWER STEERING, RADIATOR FAN, WATER PUMP AND ALTERNATOR. IT HAS BROKEN SO MANY TIMES WHILE I'VE BEEN DRIVING, THAT I'M GETTING TO BE AN EXPERT AT NAVIGATING THE VEHICLE OFF THE ROAD WITHOUT KILLING SOMEONE. THE THREE REPAIRS HAVE OCCURED ON 7/11/1997, 5/22/1998 AND 9/3/1999. I CAN PROVIDE THE DOCUMENTATION IF REQUESTED. PLEASE LOOK INTO THIS APPARENT MANUFACTURER'S DEFECT! THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. *AK
ENGINE AND ENGINE COOLINGDecember 21, 1999
THE CYLINDER HEAD REPLACED BECAUSE OF ROCKER ARM SHAFT FAILURE. YH
UNKNOWN OR OTHERDecember 21, 1999
SERVICE ENGINE SOON LIGHT CAME ON. YH
FUEL SYSTEM, GASOLINEDecember 20, 1999
DUE TO THE LOCATION AND THE DESIGN OF THE FUEL LINE VENT TUBE/CLIP AND O RING THE O RING HAS CORRODED, CREATING A FUEL LEAKAGE. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO REPLACE PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
FUEL SYSTEM, GASOLINEDecember 18, 1999
A HOLE DEVELOPED ON TOP OF FUEL TANK. EXACT THING HAPPENED TO FRIEND W/ SAME VEHICLE, SAME YEAR, AND ABOUT THE SAME MILAGE. WOULD LEAK GAS AND CREATE STRONG FUMES WHEN TANK WAS FAIRLY FULL. *AK
ELECTRICAL SYSTEM,STRUCTUREDecember 16, 1999
I HAVE HAD SEVERAL PROBLEMS, THE AUTOMATIC DOOR LOCKS HAVE HAD TO BE REPLACED, EVEN THOUGH IN THE 3 YEAR TIME FRAMED I PAID FOR THE NEW ONES, THERE IS A KNOCKING SOUND THAT THE MECHANIC COULDN'T FIND ANYTHING WRONG ALTHOUGH HE COULD HEAR THE SOUND, AND NOW THE CAR WON'T START AND AFTER SEVERAL DAYS OF TRYING THEY CAN'T FIGURE IT OUT. I OBVIOUSLY WANT THE CAR FIXED, BUT I WOULD ALSO LIKE TO KNOW IF OTHER OWNERS ARE EXPERIENCING THESE PROBLEMS. *AK
SEATSDecember 14, 1999
THE DRIVER SEAT BROKE ON IMPACT DURING ACCIDENT RESULTING IN INJURY TO THE DRIVER. YH
1 injury(ies)
NHTSA #549974EQUIPMENTDecember 10, 1999
DEALER STATES THERE IS NO "GOODWILL" WARRANTY FOR THIS VEHICLE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VISIBILITYDecember 8, 1999
FRONT ROTORS WARPED OR FLAWED. HEAVY STEERING WHEEL AND FRONT END VIBRATION DURING DOWNGRADE SLOW BRAKING. FUEL TANK IS COLLAPSED WHICH WILL HOLD ONLY ABOUT 13 GALLONS. WIPERS COMING ON INTERMITTENTLY AND GETS WORSE WHEN CLIMATE GETS HOT. BELT TENSIONER FAILED WHICH CAN HIT AND BREAK THE MAIN CRANKSHAFT PULLEY.
FUEL SYSTEM, GASOLINEDecember 8, 1999
THE FUEL TANK LEAKED FUEL FROM THE SEAM AND IS A SERIOUS DEFECT,BECAUSE IT IS LOCATED NEAR THE EXHAUST PIPE. YH
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLINGDecember 7, 1999
BELT TENSIONER FAILED AND HIT THE MAIN PULLEY WHICH WAS DAMAGED AND REPLACED. BRAKES PULSATED AT AROUND 30K MILES. THEY WERE MAINTAINED BY TURNING THE ROTORS, BUT THE PROBLEM CAME BACK AFTER A MONTH. ALL OF THESE PROBLEMS WHERE PAID OUT OF MY POCKET AFTER I WAS TOLD IT IS NOT COVERED UNDER THE EXTENDED WARRANTY. *AK
UNKNOWN OR OTHERDecember 7, 1999
NO SUMMARY
FUEL SYSTEM, GASOLINEDecember 6, 1999
PRIMARY FUEL LINE IS LEAKING. YH
SERVICE BRAKES, HYDRAULIC,VISIBILITYDecember 1, 1999
I HAVE PURCHASED THIS VEHICLE NEW AND HAVE HAD NOTHING BUT CONTINUAL PROBLEMS WITH IT. I HAVE HAD PROBLEMS WITH THE BRAKES SINCE IT HIT 24,000 MILES. I WAS TOLD BY A CHRYSLER SHOP THAT THERE WAS A ROCK IN THE ROTOR THE FIRST TIME. THEY REPLACED THE ROTOR AND PAD ON THE LEFT FRONT THE FIRST TIME. THEN 11,000 MILES LATER I HAD SIMILAR PROBLEMS WITH THE BRAKES AND HAD TO HAVE BOTH LEFT AND RIGHT ROTORS TURNED . I WAS TOLD THAT THEY WERE WARPED. AGAIN I HAVE HAD MORE PROBLEMS. AT 49,000 MILES I HAD NO FRONT BRAKES AT ALL, THEY WERE METAL TO METAL. I BROUGHT THE VAN TO MY LOCAL MECHANIC BECAUSE IT WAS NOT UNDER WARRANTY. HE INSPECTED THE BRAKES AND TOLD ME THAT THE ROTORS AND THE PADS HAD TO BE REPLACED, THAT THERE WAS NO FRONT BRAKES AT ALL. HE DID THE WORK AND REPLACED THE BRAKES AND ROTORS. MY MECHANIC KNOWS OF THE PROBLEMS THAT I HAVE HAD WITH THE BRAKES ON THE VEHICLE AND SAYS THAT IT IS CRAZY FOR ME TO HAVE TO REPLACE THESE BRAKES AS MANY TIMES AS I HAVE. HE FEELS THAT THE PROBLEMS ARE IN THE ABS AND THAT IT IS MALFUNCTING. I RECENTLY HAD MY SNOW TIRES PUT ON MY VEHICLE AND ASKED THE MECHANIC TO CHECK MY BRAKES FOR ME. I WAS TOLD THAT MY LEFT FRONT HAS HALF OF THE PADS GONE AND THAT THERE IS SOME WEAR ON THE RIGHT FRONT. SINCE I HAVE HAD THE BRAKES REPLACED IN JUNE 1999, EVERY 3,000 MILES WHEN I HAVE MY OIL CHANGED I HAVE MY BRAKES CHECKED. I AM LOOKING AT REPLACING THESE PADS AGAIN, THEY HAVE APPROXIMATELY 6,000 MILES ON THEM AND I CAN'T AFFORD TO HAVE MY FAMILY AND FRIEND RIDE IN THIS VEHICLE. IN REGARDS TO MY OTHER COMPLAINTS, I HAVE HAD CONTINUAL PROBLEMS WITH THE ELECTRICAL SYSTEM. I HAVE REPORTED TO DAVE SMITH THE PROBLEMS I HAVE WITH MY WINDSHIELD WIPERS, THEY WIPE WHEN EVER THEY WANT TO ESPECIALLY WHEN IT IS COLD AND DAMP OUTSIDE. I TURN THEM ON THE FIRST CLICK ON THE INTERMINENT AND THEY WIPE 5-6-3-4 TIMES AND THEN SHUT OFF ON THE SIDE OF MY WINDSHIELD. THERE IS NOTHING NORMAL ABOUT THEM. THEY COULD NOT FIND ANYTHING WRONG WITH.
SEAT BELTS,CHILD SEATDecember 1, 1999
THE BUILT-IN CHILD SEAT GETS STUCK WITH THE CHILD IN THE SEAT AND WHEN THE SEATS ARE CLOSE AND THEN A CHILD CANT GET IN THEM. CHRYSLER DID A RECALL AND INSTALLED A SAFTY CLIP TO ADDRESS GETTING THE CHILD OUT. BUT THE PROBLEM CONTINUES THAT YOU CANT USE THE SEAT WHEN THE GET STUCK IN THE CLOSED POSITION SO YOU CANT PUT A CHILD IN THE SEAT. ALSO NOTE CHRYSLER HAS CHANGE THE MECHINISM ON NEWER VANS. THEY GAVE A AN ESCAPE ROUTE NOT A FIX TO THE PROBLEM OF THE BELTS GETTING STUCK DUE TO FOOD FALLING IN THE LOCK AREA. REMEBER WE ARE TALKING ABOUT A CHILD SEAT. I WOULD ALSO LIKE TO REPORT I HAVE BROUGHT THE CAR IN TO THE DEALERSHIP THREE TIMES TO UNLOCK THE SEAT BELTS WHEN THE GET STUCK PERMINANTLY CLOSED. THIS TIME I WAS TOLD I WOULD HAVE TO CALL CHRYSLER CUSTOMER SERVICE WHICH I CALL OVER 25 TIME AT THE DEALERSHIP, AND FROM MY HOME AND WORK ONLY TO RECEIVE A BUSY SIGNAL EVERY TIME. I ASK THE DEALERSHIP TO CALL SINCE THEY GAVE ME THE NUMBER AND THEY DECLINED. PLEASE LET ME KNOW HOW MANY OTHER COMPLAINTS HAVE BEEN ISSUED ON THIS CHILD SEAT SYSTEM. *AK
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEMNovember 30, 1999
THIS VEHICLE HAS BEEN THE WORST VEHICLE I HAVE EVER OWNED BECAUSE OF CONTINUOUS ONGOING PROBLEMS ,THE BIGGEST OF WHICH WAS THE ENGINE HEAD FAILURE WHICH COST ME ABOUT A $1,000.00 THATS WITH DODGE PAYING AN ADDITONAL $800.00 FOR THE PARTS. NOW A YEAR LATER, MY TRANSMISSION IS FAILING AND DOES NOT CHANGE GEARS. PLEASE HELP I PROMISE NOT TO BUY A CHRYSLER PRODUCT AGAIN, I SWEAR. ALL THE OTHER PROBLEMS HAVE BEEN NAGGING, BUT TOLERABLE. BUT THIS IS TOO MUCH. *AK
SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMNovember 29, 1999
WENT TO START VEHICLE & THE STARTER FAILED TO CONNECT. MANAGED TO GET VEHICLE TO SHOP. INFORMED BY MECHANIC STARTED BURNED OUT. ALSO, SHOCKS/STRUTS WERE LEAKING FLUID & NEEDED TO BE CHANGED. IN ADDITION, WATER PUMP WAS LEAKING DUE TO CORROSION. *AK
SERVICE BRAKES, AIRNovember 26, 1999
MY COMPLAINT IS ON THE ABS SYSTEM OF MY VEHICLE--NOT THE AIRBAGS!!! WHEN I ATTEMPT TO STOP AT AN INTERSECTION OR STOP SIGN THE BRAKES ARE LOCKING UP ON ME WHILE JERKING TO A STOP. THE BRAKE PEDAL HAS LOCKED UP COMPLETELY AND THE ABS LIGHT CONTINUOSLY COMES ON WHEN YOU USE THE BRAKES. I HAVE SPENT IN EXCESS OF $600. REPLACING PARTS, CHANGING TIRES, ETC. I HAVE BEEN TO 5 MECHANICS INCLUDING THE DODGE DEALERSHIP AND NO ONE CAN FIGURE ANYTHING OUT. I MUST HAVE AN ANSWER TO WHAT THIS IS BEFORE MY CHILDREN OR MYSELF ARE KILLED BECAUSE THE BRAKES FAIL. I AM SO FRUSTRATED AND AM CURRENTLY NOT EVEN DRIVING THE VEHICLE EXCEPT TO THE NEXT MECHANIC. PLEASE HELP!!!!!!!!!!!!!!!!
ENGINE AND ENGINE COOLINGNovember 23, 1999
ENGINE CYLINDER HEAD BROKE, CAUSING THE ENGINE TO KNOCK. A RECALL HAS BEEN ISSUED ON THESE VEHICLES, HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. MANUFACTURER HAS BEEN NOTIFIED. *AK
FUEL SYSTEM, GASOLINENovember 19, 1999
I NOTICED A STRONG GASOLINE SMELL AFTER VAN HAD BEEN PARKED ON GARAGE OVER NIGHT. THE TANK WAS ABOUT 3/4 FULL. THE REPAIRING DEALER SAID THE TANK WAS LEAKING AT A VENT TUBE ACCESS PANEL AND COULD NOT BE REPAIRED.
FUEL SYSTEM, GASOLINENovember 19, 1999
STRONG GAS SMELL IN GARAGE. TANK 3/4 FULL. DEALER SAID TANK LEAKING FROM VENT TUBE ACCESS COVER AND COULD NOT BE REPAIRED. NO INDICATION OF DAMAGE TO TANK; LEA CAUSED BY NATURAL FLEXING. MECHANIC SAID HE HAD REPLACED SEVERAL TANKS AND NEW TANKS RE-DESIGNED TO SOLVE PROBLEM. THIS IS DANGEROUS PROBLEM - FIRE HAZARD. RE-DESIGN INDICATES CHRYSLER HAS ACKNOWLEDGED PROBLEM BUT HAS NOT INITIATED RECALL ACTION.
VEHICLE SPEED CONTROLNovember 17, 1999
WHILE DRIVING WITH CRUISE CONTROL ACTIVATED AT ABOUT 75 MPH, CRUISE CONTROL CABLE GOT STUCK, CAUSING THE VEHICLE TO SUDDENLY ACCLERATE. OCCUPANT HAD TO RIDE THE BRAKES FOR ABOUT 4 MILES, AND VEHICLE SLOWED DOWN TO 45 MPH. DRIVER HAD TO PUT VEHICLE IN PARK POSITION IN ORDER TO STOP. THIS MAY HAVE RESULTED IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
FUEL SYSTEM, GASOLINENovember 17, 1999
THIS FUEL RAIL WAS RECALLED ON THE 3.5 ENGINE IN THE DODGE CARAVAN BUT NOT ON THE 3.8 THE FUEL RAIL IS THE EXACT SAME PART AS WAS RECALLED ON THE 3.5 BUT WAS NOT RECALLED ON THE 3.8 I HAD TOP REPALCE THE FUEL RAIL ON MY 3.8 WITH THE SAME PART AS WAS RECALLED ON THE 3.5 ENGINE. I FEEL THAT CHRYSLER SHOULD BE MADE TO RECALL THE FUEL RAIL ON THE 3.8 ENGINE JUST AS IT HAD TO ON THE 3.5 WENGINE. I DO NOT BELIEVE I SHOULD HAVE TO PAY FOR THIS REPAIR WHICH WAS JUST UNDER $325. IT IS UNBELEIVABLE THAT I SHOULD HAVE TO REPLACE A BAD PART ON THE 3.8L ENGINE WITH THE EXACT SAME PART AS WAS RECALLED ON THE 3.5L: ENGINE. PLEASE CONTACT ME ABOUT THIS. *AK
POWER TRAINNovember 14, 1999
I WAS ASKED BY OTHER OWNERS TO POST A COMPLAINT HERE IN AN EFFORT TO HELP OTHERS WHO ARE HAVING THE SAME PROBLEMS WITH THEIR TRANSMISSIONS FAILING. ACCORDING TO THE INFORMATION I HAVE THE TRANSMISSION HAD BEEN REPLACED TWO TIMES PRIOR TO THE DATE I PURCHASED THIS VEHICLE. I HAVE HAD THE TRANSMISSION REBUILT AGAIN. I HAVE A WEB SITE AND HAVE HAD AS MANY AS 80 RESPONSES OR SIMILAR COMPLAINTS PER WEEK. IT VARIES, BUT THERE HAS TO BE AN EXCESSIVE AMOUNT OF TRANSMISSION FAILURES FOR THIS VEHICLE TO GET THAT KIND OF RESPONSE. I THINK CHRYSLER HAS A TRANSMISSION PROBLEM AND REFUSES TO MAKE IT RIGHT. THANKS, *AK
ELECTRICAL SYSTEMNovember 9, 1999
TRANSMISSION SWITCH ALSO FAILED THIS YEAR
ENGINE AND ENGINE COOLINGNovember 4, 1999
WHILE TRAVELING 55 MPH WITHOUT INDICATION VEHICLE STALL. *YC
POWER TRAINNovember 1, 1999
THIS IS A MORE COMPLETE REPORT ON MY MINIVAN. I PROVIDED VIN NUMBERS, ETC. WITH THIS REPORT. MY TRANSMISSION JUST STOPPED SHIFTING INTO THIRD. I WAS COMING HOME FROM TENNESSEE AND WAS GOING SLOW THROUGH CONSTRUCTION ON INTERSTATE 81 AND I STARTED TO ACCELERATE FROM 30 TO 35 MPH WHEN I FELT A "POP" AND THE CAR JUST WOULD NOT SHIFT INTO THIRD. I STOPPED, CALLED AAA AND WAS TOWED TO RADFORD, VA. WITH REPAIRS, CAR RENTAL AND ANOTHER TRIP TO RADFORD, VA. TO PICK UP AUR VAN AFTER REPAIRS. THE REPAIR BILL WAS 2437.59 BY UNIVERSITY AMOCO PLUS 300 DOLLARS FOR THE CAR RENTAL. THAT DOES NOT INCLUDE GAS AND HOTEL TO RECOVER THE MINIVAN. NEDDLESS TO SAY I DO NOT THINK THE TRANSFMISSION SHOULD FAIL AT ONLY 62000. THIS IS THE FIRST TRANSFMISSION I HAVE HAD TO REPAIR IN 28 YEARS OF DRIVING. PLEASE LET ME KNOW IF THE'RE AN INCREASE IN TRANSFMISSION FAILURES FOR CHRYSLER MINIVAN'S.
SUSPENSIONOctober 29, 1999
BOLT THAT SECURES THE ROCKER ARM TO THE ENGINE HEAD WERE NOT DRILLED DEEP ENOUGH TO ALLOW EVEN TENSION TO SECURE THE ROCKER ARM SHAFT PROPERLY CAUSING IT TO BREAK AND RESULTING IN VIOLENT VIBRATION. NLM
ENGINE AND ENGINE COOLINGOctober 29, 1999
BOLT THAT SECURES THE ROCKER ARM TO THE ENGINE HEAD WERE NOT DRILLED DEEP ENOUGH TO ALLOW EVEN TENSION TO SECURE THE ROCKER ARM SHAFT PROPERLY CAUSING IT TO BREAK AND RESULTING IN VIOLENT VIBRATION. NLM
ENGINE AND ENGINE COOLINGOctober 29, 1999
BOLT THAT SECURES THE ROCKER ARM TO THE ENGINE HEAD WERE NOT DRILLED DEEP ENOUGH TO ALLOW EVEN TENSION TO SECURE THE ROCKER ARM SHAFT PROPERLY CAUSING IT TO BREAK AND RESULTING IN VIOLENT VIBRATION. NLM
POWER TRAINOctober 27, 1999
THE VAN JUST MADE A SMALL POP/SLIP AND NEVER SHIFTED INTO THIRD GEAR. I STOPPED AND CALLED AAA. I WAS IN RADFORD , VA. ON VACATION AND NOW I HAVE A RENTAL CAR FROM VA. AND I LIVE IN PA. I AM PAYING FOR CAR RENTAL AND NEED TO MAKE A TRIP DOWN TO PICK UP MY CAR. NO DEALER WAS OPEN AND NEITHER COULD I FIND ONE AVAILABLE IN THAT AREA. I OUT OF WARRENTY BUT A TRANSMISSION SHOULD LAST LONGER THEN 62000 MILES. THAT IS VERY POOR QUAILTY. I AM GOING TO TRY AND GET CHRYSLER TO SUPPORT IT PRODUCT AND GET SOME MONEY PAIDED BACK.
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMOctober 26, 1999
VEHICLE WAS EXPERIENCING ONGOING / INTERMITTENT PROBLEM WITH AIR BAG SENOSR LIGHT COMING ON. CONDSUMER BELIEVED THIS PROBLEM CAUSES HORN AND CRUISE CONTROL FAILURE AS WELL. DEALER NOTIFED, AND REPAIRED / REPLACED AIR BAG MODULE AND CLOCK SPRING. WOULD LIKE NHTSA TO PROVIDE ADDITIONAL INFORMATION ON THIS MATTER. *AK
SERVICE BRAKES, HYDRAULIC,VISIBILITY,AIR BAGS,STRUCTUREOctober 26, 1999
THIS CAR HAS GONE TO THE DEALER SO MANY TIMES AND NOT BEEN FIXED. AFTER MY WARRANTEE EXPIRED I TOOK THE VAN TO A TRUSTED MECHANIC AND AT A GREAT COST TO ME IS THE VAN BEING REPAIRED. THE DEALER NEVER ONCE ACKNOWLEDGE OR FIXED ANY PROBLEMS THAT THE INDEPENDANT CAR MECHANIC WAS ABLE TO FIND EASILY.
STEERINGOctober 25, 1999
POWER STEERING HAS FAILED ON SEVERAL OCCASIONS CAUSING TEMPORARY LOSS OF STEERING CONTROL. MJS
STEERINGOctober 25, 1999
POWER STEERING HAS FAILED ON SEVERAL OCCASIONS CAUSING TEMPORARY LOSS OF STEERING CONTROL. MJS
STEERINGOctober 25, 1999
POWER STEERING HAS FAILED ON SEVERAL OCCASIONS CAUSING TEMPORARY LOSS OF STEERING CONTROL. MJS
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLINGOctober 21, 1999
THERE WAS A LOSS OF POWER STEERING AND POWER BRAKES DUE TO THE IDLER PULLEY BREAKING OFF. ALSO, VEHICLE OVERHEATED QUICKLY. DEALER HAS THE VEHICLE. NEEDS NEW IDLER PULLEY. *AK
FUEL SYSTEM, GASOLINE,POWER TRAINOctober 18, 1999
THE FUEL PUMP PROBLEM WAS DIAGNOSED ON 11-27-96, HOWEVER, THE VAN HAD BEEN TOWED INTO DODGE DEALERSHIPS ON TWO PRIOR OCCASSIONS, BEGINNING 11-11-96. INITIALLY NO PROBLEM COULD BE FOUND. THE VAN HAD DIED WHILE DRIVING ON THE INTERSTATE. ABOUT TWO WEEKS LATER, THE VAN DIED AGAIN IN CITY TRAFFIC. SPARK PLUG WIRES WERE REPLACED. THE NEXT DAY THE VAN DIED AGAIN IN CITY TRAFFIC. ULTIMATELY, THE FUEL PUMP AND FILTER WERE REPLACED. EACH TIME THE VAN NEEDED TOWING TO THE NEAREST DEALERSHIP. ON 10-14-99, THE VAN MADE A POPPING NOISE WHILE BEING DRIVEN AT 40 MPH ON A COUNTRY ROAD. I STOPPED THE VAN AND DISCOVERED TRANSMISSION FUID LEAKING FROM UNDER THE ENGINE. I CALLED A TOW TRUCK AND HAD IT TAKEN TO THE DEALERSHIP. THERE HAD BEEN NO WARNING PRIOR TO THE POP AND SUBSEQUENT LEAKAGE. THE DEALER REPORTED THAT THE TRANSMISSION NEEDED REPLACING. THERE WERE NO OBSTACLES ON THE ROAD THAT MAY HAVE RESULTED IN THE PROBLEM.
EQUIPMENTOctober 16, 1999
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
FUEL SYSTEM, GASOLINEOctober 15, 1999
FUEL TANK LEAKS FROM TOP IF FILLED COMPLETELY.
CHILD SEATOctober 13, 1999
CHILD SEAT REPLACEMENT DOES NOT RECOIL
AIR BAGSOctober 12, 1999
AIRBAG LIGHT IS COMING ON. CLOCK SPRING IN AIRBAG INTERMITTENTLY OPENS AND CLOSES.*AK
VISIBILITYOctober 4, 1999
WHILE DRIVING WINDSHIELD WIPERS COME ON INTERMITTENTLY. DEALER HAS BEEN CONTACTED. SB #08-031-94A. *AK
ENGINE AND ENGINE COOLINGOctober 1, 1999
THIS COMPONENT FAILURE IN HEAVY TRAFFIC COULD CAUSE LOSS OF ALL POWER ASSIST EQUIPMENT DUE TO CONSEQUENTIAL DAMAGE TO SURROUNDING COMPONENTS. THE MANUFACTURER CLASSIFIES IT AS A "WEAR PART". THE SHAFT CONNECTING THE PART TO THE ENGINE SHOWED QUITE CLEAR EVIDENCE OF A FRACTURE LINE. THE DEALER SEEMED UNFAZED BY OUR COMPLAINT OF PART DEFECT AND APPEARED TO CONSIDER THIS A COMMON FAILURE. THE COMPONENT FAILURE COULD EASILY HAVE CAUSED MY WIFE TO LOSE CONTROL OF THE VEHICLE IF SHE HAD BEEN DRIVING AT HIGH SPEED IN TRAFFIC.
FUEL SYSTEM, GASOLINESeptember 30, 1999
HAD FILLED VEHICLE WITH FUEL, DROVE HOME & PARKED VEHICLE. HAD NOTICED FUMES COMING FROM INSIDE OF GARAGE. THE FUEL HAD LEAKED OUT OF FUEL TANK. NOTIFIED FIRE DEPARTMENT OF FUMES & LEAKING GAS. WAS INFORMED TO DRY VEHICLE & TAKE VEHICLE OUT OF GARAGE.
POWER TRAIN,STRUCTURE,UNKNOWN OR OTHERSeptember 29, 1999
ALL MAJOR REPAIRS DONE ON THIS VAN HAVE BEEN DONE THROUGH DODGE DEALERSHIPS. THIS VEHICLE HAS HAD MORE WORK DONE ON IT IN IT'S FIRST THREE YEARS THAN ANY OTHER CAR I EVER OWNED, EVEN MORE THAN MY VOLVO. THE REPAIRS, WHETHER UNDER WARRANTY OR NOT CAUSES AN EXTREME INCONVENIENCE TO THE OWNER. (IE: TAKING OFF WORK, TRANSPORTING YOUNG CHILDREN, DOING WITHOUT A VEHICLE, PAYING FOR UNWARRANTIED REPAIRS. THERE ARE SEVERAL THINGS WRONG WITH THIS VEHICLE THAT WE HAVE NOT REPAIRED BECAUSE THEY DO NOT THREATEN THE SAFETY OF THE OCCUPANTS, SUCH AS; WINDSHIELD WIPERS INADVERTANTLY TURN ON BY THEMSELVES, AUTOMATIC DOOR LOCKS DO NOT WORK ON DRIVER SLIDING DOOR OR PASSENGER DOOR. LIGHTS HAVE TO BE TURNED OFF MANUALLY SOMETIMES AFTER STARTING VEHICLE. THIS HAS BEEN A HIGH MAINTENANCE VEHICLE. IT SURPRISES ME I CANNOT FIND ANY COMPLAINTS ABOUT THIS VEHICLE BECAUSE ASKING AROUND TO THOSE I NOTICE HAS ONE, COMPLAIN ABOUT SIMILAR TYPE PROBLEMS. TRANSMISSION BEING THE MOST MAJOR COMPLAINT.
LATCHES/LOCKS/LINKAGESSeptember 28, 1999
I HAVE REPLACED EVERY LOCK (FIVE OF THEM) ON THE CAR 2 - 4 TIMES AND ALL THE DEALER CAN TELL ME IS THAT THERE IS NOTHING THEY FIND WRONG. THE WARRANTY RAN OUT THREE LOCKS AGO AND SO I HAVE TO PAY. I WAS GIVEN ONE LOCK AND LABOUR FREE AS A CURTESY FROM THE COMPANY (NOT THE DEALER) AND THE LAST LOCK I HAD TO PAY THE LABOR WHICH WAS 3 X THE COST OF THE PART.
STRUCTURESeptember 27, 1999
POWER DOOR LOCK ACTUATORS HAVE BEEN REPLACED 3 TIMES ON SLIDING DOORS - TWICE ON RIGHT, ONCE ON LEFT. ACTUATORS FAIL AND DOORS WILL NOT LOCK.
FUEL SYSTEM, GASOLINESeptember 23, 1999
WHEN FILLED FUEL TANK AROUND THE TOP SEAM BEGAN TO LEAK. DEALER CONTACTED AND COULD NOT REMEDY PROBLEM. REPAIRWORK DONE AT OWNER'S EXPENSE. *AK *ML
FUEL SYSTEM, GASOLINESeptember 23, 1999
VEHICLE HAD DEFECTIVE FUEL TANK, RESULTING IN FUEL LEAKAGE. CONSUMER HAD TANK REPLACED . *AK
POWER TRAINSeptember 22, 1999
WHILE DRIVING VEHICLE STALLS/ HESITATES AND JERKES. THIS MAY CAUSE A LOSS OF VEHICLE CONTROL AND A POTENTIALCRASH. DEALER CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
ENGINE AND ENGINE COOLINGSeptember 22, 1999
WHEN THE TENSIONER PULLEY FAILED AND SNAPPED OFF OF THE ENGINE AT THE BLOCK MOUNT I WAS PROCEEDING IN A LEFT HAND TURN ONTO A BUSY STREET. LOSS OF THE PULLEY CAUSED LOSS OF POWER STEERING WHICH CAUSED A HAZARDOUS CONDITION THAT NEARLY CAUSED A BAD CRASH.
VEHICLE SPEED CONTROLSeptember 21, 1999
ONGOING / INTERMITTENT PROBLEM WITH SUDDEN ACCELERATION; SOMETIMES THE PROBLEM WOULD OCCUR AFTER SHIFTING GEAR INTO DRIVE OR DURING IDLE STOPPING. VEHICLE BEEN IN / OUT OF DEALER SHOP ON 6 OCCASIONS, AND MANUFACTURER SENT OUT AN INVESTIGATOR , BOTH WAS UNABLE TO FIND ANYTHING WRONG. ( CRUISE CONTROL WAS NOT ENGAGE) SEEKING HELP FROM NHTSA IN THIS MATTER. *AK
SERVICE BRAKES, HYDRAULICSeptember 20, 1999
GROANING/RUBBING SOUND AND FROM REAR WHEN BRAKES APPLIED
VISIBILITYSeptember 19, 1999
I HAVE GONE ROUND & ROUND WITH SOUTH COUNTY DODGE ABOUT MY CARAVAN. THE WIPERS SHOULDN'T BE MALFUNCTIONING LIKE THIS. THEY AGREE TO PAY FOR PART BUT NOT LABOR. THIS IS A DEFECT ON THEIR PART REGARDLESS! I AM VERY DISSATISFIED WITH DODGE & WILL NEVER BUY ONE AGAIN! A WORK ORDER WAS WRITTEN UP 2 TIMES WHILE STILL UNDER WARRANTY & WAS NOT FIXED. 04/97 & 05/97
ENGINE AND ENGINE COOLING,EQUIPMENTSeptember 16, 1999
REPLACEMENT OF AC COMPRESSOR & EVAPORATOR COST $1450; ENGINE HEAD WAS REPLACED FREE EVEN THOUGH WARRANTY HAD EXPIRED(SPENT $870 ON MAINT AND REPAIRS OF WHICH $300 WAS TO REPLACE SPARK PLUG WIRES AND RESISTOR PACK THAT WAS SAID TO CAUSE CHECK ENGINE LIGHT. HEAD WAS ACTUALLY CASUING PROBLEM); FAN RELAY REPAIRED UNDER WARRANTY; FIRESTONE SAID WATER PUMP FROZED AND CAUSED BELT TO BREAK ($300 REPAIR).
POWER TRAINSeptember 16, 1999
TRANSMISSION IS FAILING- WONT SHIFT WHEN FIRST PULLING AWAY...OR WHEN TURNING CORNERS...DANGEROUS IN INTERSCETIONS...WHEN GOING 45-55 MPH AND ABOVE- TRANSMISSION SHUDDERS VIOLENTLY- DEALER WONT HONOR ANY REPAIRS- OFFERED TO PAY HALF FOR SOMETHING THAT WAS A PROBLEM FROM DAY ONE>....FINAL COST TO REBUILD TRANSMISSION AND REPLACE TOURQUE CONVERTER...1400 TO 2000 DOLLARS.
FUEL SYSTEM, GASOLINESeptember 13, 1999
FUEL TANK CRACKED AT THE SEAM, CAUSING FUEL LEAKAGE. THE DEALER WILL BE NOTIFIED. *AK
FUEL SYSTEM, GASOLINESeptember 8, 1999
THE TOP OF THE FUEL TANK WHICH IS ALSO ATTACHED TO THE VEHICLE CRACKED, RESULTING IN A FUEL LEAK WHICH MAY CAUSE A FIRE. DEALER NEED TO REPLACED FUEL TANK. PLEASE PROVIDE FURTHER INFORMATION. *AK
ENGINE AND ENGINE COOLINGSeptember 7, 1999
VEHICLE WOULD STALL OUT FOR NO REASON & NO WARNING. SPEED WOULD NOT BE A FACTOR. HAS TAKEN TO DEALER & NO ERROR WOULD APPEAR ON DIAGNOSTIC MACHINE. SO FAR, PROBLEM IS INTERMITTENT & ONLY HAPPENED TWICE SINCE. IT SEEMS TO OCCUR WHEN TRAVELING AT HIGHWAY SPEEDS THEN LETTING OF THE ACCELERATOR AND GRADUALLY DECELERAING. THE VEHICLE WILL STALL INSTEAD OF IDLING. *AK
POWER TRAINSeptember 4, 1999
AT 52,00 MILES THIS CAR SHOULD NOT HAVE TRANSMISSION TROUBLE THAT. DODGE WILL NOT STAND BEHIND THEIR PRODUCT. I HAVE SPOKEN TO MANY PEOPLE THAT HAVE HAD SIMILAR PROBLEMS WITH THEIR VANS ( ALL VANS ARE 96-97 ) . IF DODGE KNOWS THERE IS A PROBLEM WITH THERE CARS ISN'T IT THEIR RESPONSIBILITY TO MAKE THE NESSASARY ADJUSTMENTS?
FUEL SYSTEM, GASOLINESeptember 3, 1999
FILLED THE GAS TANK, DROVE HOME AND PARKED VEHICLE IN THE GARAGE. SMELLED GAS, PUSHED CAR OUT OF THE GARAGE AND THER EWAS NO EVIDENCE OF GASOLINE LEAKAGE. TOOK CAR TO THE DEALER, AND WAS TOLD THAT THE NIPPLE TO THE FEEDER LINE HAD DISINTEGRATED.*AK
POWER TRAINSeptember 3, 1999
GOING 60 MPH. VAN JERKS AND SHIFTS INTO NEUTRAL OR LOW. NEEDED TO STOP, TURN VAN OFF AND THEN EVERYTHING IS FINE AGAIN. SAME PROBLEMS OCCURRED AT 35000 AND A REPLACEMENT TRANSMISSION WAS INSTALLED. *AK
FUEL SYSTEM, GASOLINESeptember 2, 1999
EA99013, THE VALVE LOCATED ON TOP OF THE GAS TANK LEAKS, WHICH MAY CAUSE A FIRE IF THERE IS A SOURCE OF IGNITION. TANK REPLACED BY DEALER, AT HALF COST TO THE OWNER. *ML
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENTAugust 31, 1999
TRANSMISSION IS LEAKING AND THE VAN DOES NOT BACK UP. STARTER, AIR CONDITIONER, AND BRAKE PADS ALL HAD TO BE REPAIRED. DEALER CONTACTED. *AK *ML
VISIBILITYAugust 25, 1999
WHILE DRIVING WINDSHIELD WIPERS WILL ACTIVATE ON THEIR OWN AND SWIPE ACROSS THE WINDOW THREE TO FOUR TIMES AND SHUT BACK OFF WITH OUT WARNING. DEALER REPLACED THE MULTIFUNCTION SWITCH, BUT THE PROBLEM RETURNED. *AK *ML
VISIBILITYAugust 24, 1999
THE WINDSHIELD WIPERS ACTIVATE BY THEMSELVES DUE TO AN ELECTRICAL MALFUNCTION IN THE SYSTEM. TO SHUT THEM OFF CONSUMER HAS TO WIGGLE THE TURN SIGNAL SWITCH. DEALER HAS BEEN CONTACTED. *AK
FUEL SYSTEM, GASOLINEAugust 19, 1999
CONSUMER NOTED FUMES/ GAS SMELL WITHIN THE VEHICLE WHEN EXITING AND ENTERING, FURTHER INSPECTION OF VEHICLE INDICATED FUEL LEAKING. CONSUMER CONTACTED THE DEALER, DEALER DETERMINED THE CAUSE OF THE PROBLEM TO BE THE GAS TANK WHICH WAS SPLIT AT THE SEAM, DEALER HAS REPLACED THE FUEL TANK. *AK *ML
ELECTRICAL SYSTEMAugust 16, 1999
THE BATTERY EXPLODED UNEXPECTEDLY WHICH CAUSED ACID TO SPRAY ONTO THE ENGINE AND BURNED A HOLE. THIS COULD HAVE A CAUSED A FIRE. COMMON PROBLEM. *AK
ELECTRICAL SYSTEMAugust 12, 1999
WINDSHIELD WIPERS COME ON BY THEMSELVES AT RANDOM WHILE DRIVING
CHILD SEATAugust 11, 1999
BOTH INTEGRATED CHILD SAFETY SEATS CAUSE CHILDS' LEGS TO FALL ASLEEP. IN ONE CASE, CHILD SUSTAINED NERVE DAMAGE . PLEASE PROVIDE FURTHER INFORMATION. *AK
1 injury(ies)
NHTSA #844873SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEMAugust 7, 1999
TWO LETTERS DATED 05/23/98 AND 06/08/98 ADDRESSED TO MR. ROBERT EATON, CEO OF CHRYSLER CORP. WAS SENT WITH A REPAIR HISTORY SCHEDULE CONTAINING 24 ITEMIZED OCCURENCES DEPICTING THE ASSOCIATED REPAIR ORDER NUMBER, NATURE OF REPAIR, MILEAGE, DATE-IN AND DATE-OUT, REMARKS AS TO RESULTS, WARRANTED REPAIR OR NOT, LOCATION OF REPAIR AND COST IF APPLICABLE. ALSO DEPICTED WAS THE NUMBER OF TIMES WE REPEATEDLY RETURNED THE VEHICLE FOR BRAKE REPAIR WHICH WAS SIX TIMES WITHIN FIRST SIX MONTHS AND SIX TIMES REGARDING ELECTRICAL WITHIN THE FIRST SIX MONTHS OF POSSESSION WHICH ALL IS EVIDENCED BY THE GIVEN INFORMATION ON THE REPAIR HISTORY SCHEDULE I PROVIDED WITH THE LETTERS. I RECEIVED A RESPONSE BACK FROM CUSTOMER SERVICE TO NO AVAIL. I WOULD BE DELIGHTED TO PROVIDE YOU AT YOUR REQUEST A COPY OF BOTH LETTERS WHICH INCLUDES THE REPAIR HISTORY SCHEDULE I ELUDED TO EARLIER.
STEERINGAugust 6, 1999
INTERMITTENTLY WHILE TURNING, STEERING WHEEL LOCKED UP FOR LESS THAN A MINUTE WHICH COULD HAVE CAUSED A CRASH. DEALER HAS NOT BEEN CONTACTED. *AK
ELECTRICAL SYSTEMAugust 3, 1999
WHILE TURNNING THE KEY TO START VEHICLE THE BATTERY EXPLODED UNDER THE HOOD. DEALER HAS BEEN CONTACTED. *AK
ELECTRICAL SYSTEMAugust 3, 1999
FAN RELAY CONTINUED TO ACTIVATE THE FAN AFTER THE IGNITION WAS TURNED OFF CAUSING THE NEED TO REPLACE 3 BATTERIES STRANDING THE FAMILY EACH TIME. DEALER ASSURRED ME THAT THIS DIAGNOSIS WAS HARD TO PIN DOWN DUE TO THE INTERMITTENT NATURE OF THE POWER DRAIN. NUMEROUS OTHER ELECTRICAL PROBLEMS HAVE OCCURRED WITH THIS VEHICLE, INCLUDING WIPER MOTORS AND SWITCHES, AUTOMATIC DOOR LOCK SOLENIODS AND VENT WINDOW MOTORS.
VISIBILITYAugust 2, 1999
WINDSHELD WIPERS WOULD COME ON & GO OFF BY THEMSELVES. THIS IS HAPPENING EVERY DAY WHEN ITS IN USE. IT IS STEADILY WORSE. VEHICLE WILL BE TAKEN TO DEALER. *AK *YC
POWER TRAINAugust 1, 1999
THE VAN STALLS AND BACKFIRES, THEN SLOWS TO A COMPLETE STOP. ACCELERATION ONLY SLOWS IT DOWN MORE. ONCE OFF THE ROAD, I TURN THE ENGINE OFF FOR HALF AN HOUR BEFORE RESTARTING. THIS HAD HAPPENED ABOUT 10 TIMES IN THE PAST WEEK. THE 'SERVICE ENGINE SOON' LIGHT CAME ON TWICE. I FIRST WENT TO THE LODI DODGE DEALERSHIP. THE CODE READ 'MULTIPLE CYLINDER MISFIRE'. THEY DID A DIAGNOSIS. THEY CHANGED THE FUEL FILTER, AIR FILTER AND FUEL PUMP RELAY PLUG. THE PROBLEM REMAINED. I THEN TOOK THE VAN TO AN INDEPENDENT SHOP. THEY DID A DIANOSIS. THEY SAID IT NEEDED A TUNE-UP. THAT DID NOT SOLVE THE PROBLEM. THIS PAST FRIDAY, I TOOK THE VAN TO ANOTHER SHOP. THEY COULD NOT FIND ANYTHING WRONG. THE PROBLEM REMAINS. I CALLED THE CHRYSLER CUSTOMER SERVICE NUMBER ON FRIDAY TO INQUIRE ABOUT ANY BULLETINS OUT THAT MIGHT PERTAIN TO THIS INTERMITTANT PROBLEM. I WAS TOLD THERE WEREN'T ANY. HOWEVER, ON YOUR WEBSITE I FOUND BULLETIN #18-30-95 THAT DOES SOUND LIKE IT IS RELATED. THIS IS A VERY DANGEROUS SITUATION. I NEVER KNOW WHEN OR WHERE THE CAR WILL FREEZE UP AND COME TO A COMPLETE STOP.
ELECTRICAL SYSTEMJuly 30, 1999
WHEN DRIVING AT ANY SPEED VEHICLE STALLED OUT DUE TO A SHORT IN WIRING HARNESS. VEHICLE HAS BEEN AT DEALER FOUR TIMES FOR REPAIRS, AND DEALER COULDN'T DETERMINE THE CAUSE OF THE PROBLEM. *AK
FUEL SYSTEM, GASOLINEJuly 28, 1999
FUEL TANK LEAKED AND DODGE WOULD NOT REPLACE AS THE VEHICLE WAS OUT OF WARRENTY
POWER TRAINJuly 27, 1999
WAS NOT TOLD CAR WAS A "RENTAL VEH." 4 TRANSMISSIONS IN 88,000 K (LOOK ON FORUM GROUPS RE: CARAVAN TRANSMISSIONS. KNOWN PROBLEM :(DEFECT!!), CAN YOU HELP???
FUEL SYSTEM, GASOLINEJuly 23, 1999
THE FUEL TANK ROLLOVER VALVE CAN ALLOW FUEL TO PASS INTO THE VAPOR CANISTER. RECALL REMEDY DID NOT CORRECT THE PROBLEM. RECALL NUMBER 95V236000.AT 27000 MILES WITH FUEL TANK LEAKING PROFUSELY, AFTER RECALL PERFORMED WHILE PUTTING GAS INTO VEHICLE THE GAS POURED OUT ON THE GROUND, REPLACED GAS TANK AND O-RING TO SOLVE PROBLEM. *AK.
ELECTRICAL SYSTEMJuly 22, 1999
THIS IS AN INTERMITTENT PROBLEM THAT HAS OCCURRED TWICE. EACH TIME THE VEHICLE LOST POWER WHILE IN MOTION AT APPROX. 25-30MPH. THE FIRST TIME, THE VEHICLE LOST ALL POWER WHILE SLOWING TO MAKE A TURN ONTO AN ADJACENT STREET. THE SECOND TIME OCCURRED WHEN STARTING TO SLOW DOWN FOR AN INTERSECTION. DURING THIS OCCURRENCE THE VEHICLE STOPPED RUNNING, THEN SEEMED TO RESTART RESULTING IN AN ENGINE RACING CONDITION. DURING EACH OCCURRENCE (NO POWER OR STALL THEN RACE CODITION) THE VEHICLE HAS BEEN DIFFICULT TO HANDLE AND COULD HAVE RESLUTED IN AN ACCIDENT. AFTER THE FIRST OCCURACE THE VEHICLE WAS BROUGHT TO THE DEALER. THE TPS SENSOR WAS REPLACED AT THAT TIME. AFTER THE SECOND OCCURRENCE THE VEHICLE WAS BROUGHT BACK TO THE DEALER AND AFTER MUCH DIAGNOSIS, THEY HAVE PROPOSED TO REPLACE AND 5V WIRE IN A POWER HARNESS AND/OR REPLACE THE COMPUTER CONTROL MODULE. ALTHOUGH THIS SEEMS LIKE A COSTLY TRIAL AND ERROR PROCESS WE HAVE BEEN NOTIFIED THAT THERE ARE NO OTHER ALTERNATIVES TO SOLVING THIS PROBLEM SO WE HAVE ELECTED TO DO BOTH. *AK
SERVICE BRAKES, HYDRAULICJuly 21, 1999
ANTI-LOCK BRAKES FAILED WHILE DRIVING 35 MPH, AND BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. *AK
VISIBILITYJuly 13, 1999
WINDSHIELD WIPERS COME ON AT ANY TIME WHILE ENGINE IS RUNNING. WIPERS STARTLE DRIVER BECAUSE OPERATOR DOES NOT ACTIVATE THEM. WIPERS ALSO CAUSE PARTIAL VISION OBSTRUCTION DURING OPERATION. *AK
POWER TRAINJuly 13, 1999
THE TRANSMISSION HAS FAILED 5 TIMES AND HAS BEEN REPLACED. IN ONE INSTANCE, THE CAR JUST STOPPED AS I WAS MAKING A TURN. NO ONE HAS BEEN INJURED; HOWEVER, THE CAR IS POTENTIALLY DANGEROUS AND CERTAINLY UNRELIABLE AS WE HAVE HAD IT INTO THE REPAIR SHOP 5 TIMES FOR THE SAME PROBLEM IN 4 YEARS. *AK
TIRESJuly 12, 1999
IMFORMATION IN THE OWNER'S MANUAL IN REFERENCE TO TIRE SIZE DIRECTS THE OWNER TO SEE INFORMATION ON THE DOOR WHICH IS NOT THE CORRECT TIRE SIZE. PLEASE GIVE ANY FURTHER DETAILS. *AK
STEERING,ENGINE AND ENGINE COOLINGJuly 7, 1999
IE98054, WHILE DRIVING OVER A WATER PUDDLE VEHICLE LOST POWER STEERING FOR THAT MOMENT WHICH COULD HAV E CAUSED LOSS OF CONTROL. AFTER IT WAS OUT OF THE WATER, A SQUEAKY NOISE WAS HEARD AND VEHICLE RETURNED BACK TO NORMAL. DEALER REPLACED STEERING BELT TENSIONER AND SERPETINE BELT. PROBLEM IS REOCCURRING. PLEASE PROVIDE FURTHER INFORMATION. *AK
POWER TRAINJuly 7, 1999
NO SUMMARY
ENGINE AND ENGINE COOLINGJuly 6, 1999
THE ENGINE SHUTS OFF INTERMITTENTLY AT VARIOUS SPEEDS. ONBOARD COMPUTERS GIVE NO INDICATION OF A PROBLEM. DEALER COULD NOT LOCATE SOURCE OF PROBLEM, INSTALLED ELECTRONIC CO-PILOT TO CAPTURE DATA IF VAN STALLED AGAIN. DEALER WANTED CO-PILOT RETURNED AFTER. *AK
STEERING,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS,INTERIOR LIGHTINGJuly 6, 1999
I PURCHASED THIS VEHICLE OCTOBER OF 1995, IN MARCH OF 96 THE FUSE BLOCK HAD TO BE REPLACED ALONG WITH A MULTI FUNCTION SWITCH BECAUSE THE WIPERS WOULD COME ON BY THEMSELVES WHILE I WAS DRIVING, A CONTACT AND PLUNGER KIT BECAUSE THE RIGHT SLIDING DOOR WOULD NOT ALWAYS UNLOCK WHEN USING THE UNLOCK BUTTON, THE FUEL TANK WAS REPLACED BECAUSE IT ONLY HELD 12 GALLONS OF GAS WHEN IT WAS SUPPOSED TO HOLD 18 - 20, THE TANK WAS INSTALLED SO THAT THE TANK WAS BOWED IN THE MIDDLE AND THE FRONT DOOR PANEL WAS REATTACHED TO THE DOOR AND THE LEFT SLIDING DOOR WAS REPAIRED BECAUSE IT WOULD NOT UNLOCK WITH THE KEY. IN AUGUST OF 1997 THE SWITCH FOR THE INTERIOR LIGHTS WAS REPLACED BECAUSE THE LIGHTS WOULD FLICKER, THE LEFT SIDE SLIDING DOOR LOCK WAS REPLACED AGAIN ALONG WITH THE REAR DOOR LATCH. IN SEPT. 0F 97 A GEAR WAS REPLACED FOR THE POWER STEERING, THE LEFT SLIDING DOOR HAD MOULDING REPLACED BECAUSE THE CLIPS WERE BROKEN. IN AUGUST OF 98 THE STEREO WAS REPLACED BECAUSE THE TREBLE WOULD FADE, THE VEHICLE SHUT OFF WHILE I WAS DRIVING NO ONE COULD EXPLAIN THIS PHENOMENON, THE RELAY SWITCH WAS REPLACED AND THE RACK AND PINION WAS REPLACED ALSO THE MULTI-FUNCTION SWITCH WAS REPLACED AGAIN. IN SEPT. OF 98 THE CAR WAS BACK IN THE SHOP BECAUSE THE AIR BAG LIGHT CAME ON. EVIDENTLY WHEN THEY REPLACED THE RELAY SWITCH JUST 7 DAYS EARLIER THINGS IN THE DASH STARTED WORKING THAT HAD NOT WORKED UP TIL THAT POINT FOR INSTANCE I WAS NOT AWARE THAT THE CHIME WOULD GO OFF IF THE BLINKER WAS LEFT ON FOR OVER A MILE. IT TOOK 7 DAYS TO GET MY CAR BACK BECAUSE THEY FOUND OUT THAT THERE WERE NEVER ANY SCREWS HOLDING THE AIR BAG IN THE MODULE SO AS FAR AS I KNOW FOR THE TWO YEARS THAT MY HUSBAND AND I WERE DRIVING THIS CAR THERE WAS NO PROTECTION BY AND AIR BAG. THIS PAST WEEK JULY 1, WE WERE ON VACATION AND WE HAD TO REPLACE THE TRANSMISSION TO THE TUNE OF $L771. THE CAR IS BACK IN THE SHOP TODAY (7/6) BECAUSE IT APPEARS THAT THE TRANSMISSION CONTINUES TO SLIP AND RUN AT HIGH RPM.PLEASE HELP!!
POWER TRAINJuly 1, 1999
AUTOMATIC TRANSMISSION HAS SLIPPED OUT OF GEAR AT LOW SPEEDS MULTIPLE TIMES. INSTANCES INCLUDE SLIP OUT OF GEAR AT LOW SPEED AFTER ACCELERATING FROM STOP. ALSO, INSTANCES WHERE THE TRANSMISSION AND ENGINE WOULD STALL/SHUT DOWN DURING LOW SPEED DRIVING. DURING ONE INSTANCE, THE VAN STALLLED AND NEARLY CAUSED AN ACCIDENT AS THE POWER SYSTEMS FAILED. ONLY ABLE TO RESUME DRIVING AFTER VEHICLE HAS BEEN TURNED OFF AND ALLOWED TO SIT FOR A FEW MINUTES. *AK
POWER TRAINJune 21, 1999
THE TRANSMISSION WILL DISENGAGE AT VARIOUS TIMES AND SPEEDS WITH NO WARNING.
SERVICE BRAKES, HYDRAULICJune 20, 1999
BRAKE COMPLETELY FAILED WHEN EXITING THE FREEWAY CAUSING THE PEDAL TO GO TO THE FLOOR, CONSUMER WAS ABLE TO STOP CAR BY REAPPLYING THE BRAKE HARSHLY. NLM
UNKNOWN OR OTHERJune 17, 1999
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
STEERINGJune 14, 1999
WHEN COMING TO A STOP DRIVER HEARD A LOUD CLUNKING NOISE. RIGHT AFTERWARDS DRIVER MADE A LEFT TURN WHICH WAS ALMOST IMPOSSIBLE BECAUSE THE BOLT WHICH SUPPORTS THE PULLEY FOR POWER STEERING, SHEARED OFF. THE VEHICLE HAS BEEN REPAIRED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,EQUIPMENTJune 9, 1999
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
POWER TRAINJune 2, 1999
VEHICLE NOT DESIGNED WITH INTERLOCK SYSTEM WHICH WOULD HAVE ENABLED CHILD TO START VEHICLE, PUT INTO GEAR AND DRIVE INTO SATELLITE DISH. NLM
AIR BAGSMay 26, 1999
PASSENGER'S AIRBAG DID NOT DEPLOY PROPERLY, DURING A 40 MPH FRONTAL CRASH, STAYING IN THE DASHBOARD AND NOT PROTECTING THE OCCUPANT. THE RIGHT FRONT PASSENGER WENT OVER THE AIRBAG AND STRUCK THE WINDSHIELD BECAUSE BAG DID NOT FULLY INFLATE. VEHICLE HAS NOT BEEN INSPECTED. *AK
ENGINE AND ENGINE COOLINGMay 25, 1999
A DEFECT WITHIN EXHAUST VALVE DAMAGED THE HEAD GASKET. THE PART IS ON BACKORDER. *AK .
STEERINGMay 17, 1999
WHILE DRIVING, HEARD A "BANG" NOISE. LOST POWER STEERING ASSIST. FOUND THAT TENSIONER ASSEMBLY FOR THE SERPENTINE BELT HAD BROKEN OFF, AND BELT HAD COME OFF. THE STUD HOLDING THE TENSIONER TOGETHER HAD SHEARED OFF. TOWED TO NEAREST DEALER, AND FIXED.
FUEL SYSTEM, GASOLINEMay 13, 1999
THERE IS A LEAKAGE WITHIN THE GAS TANK, AND CONSUMER CAN SMELL GAS WITHIN THE VEHICLE. ROLLOVER VALVE IS ALLOWING FUEL TO PASS INTO THE VAPOR CANISTER, RESULTING IN A LEAKAGE FROM THE GAS TANK. *AK
SUSPENSIONMay 9, 1999
SWAY BARS FAILED AND ARE EXPENSIVE TO REPLACE. MECHANIC SAYS THAT HE IS REPLACING ALOT OF THEM ON DODGE PRODUCTS AND THAT IT IS A CASE OF POOR ENGINEERING. BILL $200 FOR BOTH SIDES AND HE SAID TO EXPECT THEM TO CONTINUE GOING BAD -- SINCE THERE ARE NO OTHER AFTERMARKET MANUFACTURERS MAKING THESE PARTS HE MUST REPLACE THEM WITH DODGE BRANDED OEM. *AK
CHILD SEATMay 3, 1999
MY DAUGHTER WHO IS 23MOS, 35INCHES, 31LBS, IS ABLE TO REMOVE THE TODDLER CHEST CLIP AND PUSH HER ARMS OUT OF THE SHOULDER STRAPS. CENTURY HAS A LOCKING CLIP BUT FISHER-PRICE DOES NOT. F-P HAS OFFERED TO TAKE THE SEAT BACK FOR A FULL REFUND SINCE IT IS NO LONGER SAFE FOR MY CHILD, AND THEY DO NOT HAVE A SOLUTION TO THE PROBLEM. I WORRY ABOUT OTHER CHILDREN BEING ABLE TO DO THIS. UP UNTIL NOW I WAS QUITE SATISFIED WITH THE DESIGN OF THE SEAT. *AK
FUEL SYSTEM, GASOLINEApril 26, 1999
WE HAD NOTICED THE SMELL OF GASOLINE FOR SOME TIME. INFORMED BY CARMAX THAT THIS WAS A "COMMON PROBLEM" WITH DODGE CARAVAN; I.E. FUEL TANK DEVELOPS A LEAK. FINALLY NOTICED IT LEAKING FUEL IN A STEADY STREAM WHEN WE PARKED IT FACING DOWNHILL. LEAK STOPPED WHEN CAR PARKED AT AN ANGLE FACING UPHILL, OR WHEN LEVEL. FUEL TANK IS BEING REPLACED NOW. *AK
STEERINGApril 22, 1999
WHEN TURNING A CORNER DURING MEDIUM TO HEAVY RAIN THERE IS SOMETIMES A LOSS OF POWER ASSIST TO THE STEERING. AFTER LOSS OF POWER TO STEERING FOR ABOUT 15 SECONDS OR JUST LONG ENOUGH TO GO OFF THE ROAD, THE POWER ASSIST WILL RETURN AND WILL ACT NORMALLY. THIS DOES NOT HAPPEN WHEN THE ROAD IS DRY. THIS HAS HAPPENED ABOUT 10 TIMES IN THE LAST TWO YEARS. IT HAS BEEN REPORTED TO OUR DEALER IN JOPLIN, MO AND THEY COULD NOT GIVE AND EXPLAINATION! *AK
STRUCTUREApril 20, 1999
DOOR LOCK JAMMED, COULD NOT UNLOCK BY REMOTE NOR MANUALLY - DEALER REPLACED LOCK MOTOR. *AK
ENGINE AND ENGINE COOLINGApril 19, 1999
AFTER EXITING INTERSTATE 80 MY WIFE LOST STEERING CONTROL OF OUR MINIVAN. FORTUNATELY THIS WAS ON A SUBURBAN STREET AND NOT ON THE HIGHWAY. UPON INSPECTION OF THE ENGINE I FOUND THAT THE BELT TENSIONER (FP# 4612894-AC) WAS NO LONGER ATTACHED TO THE ENGINE. *AK
POWER TRAINApril 6, 1999
TRANSMISSION HAS BEEN REPLACED THREE TIMES,TWICE DUE TO VEHICLE LOSING SPEED UPON ACCELERATION, WENT FROM 55 TO 20 MPH, CONSUMER IS CURRENTLY EXPERIENCING MORE PROBLEMS WITH THE TRANSMISSION.
SERVICE BRAKES, HYDRAULICApril 4, 1999
AT 36,000 THE REAR DRUM ON THE PASSENGER'S SIDE DOES NOT MEET THE REQUIRED MEASUREMENT. I WAS TOLD BY MONRO MUFFLER/BRAKE, HAVERHILL, MA, THAT THE YOU SHOULD BE ABLE TO CUT THE DRUMS AT LEAST THREE TIMES BY 100,000 MILES BEFORE THE DRUMS DO NOT MEET THE REQUIRED SPECIFICATIONS. I BROUGHT THE CAR BACK TO THE ORIGINAL DEALERSHIP TO VOICE MY CONCERNS THAT THE DRUM IS DEFECTIVE AND WAS BASICALLY BRUSHED OFF. I THEN CONTACTED CHRYSLER WHO GAVE ME A FILE NUMBER , #5652064, IN CASE A RECALL IS ASSIGNED. I FEEL THAT A 3 YEAR OLD CAR WITH 36,000 MILES SHOULD NOT HAVE A DRUM REPLACED SO SOON WITHOUT BEING ABLE TO CUT THEM AT LEAST ONCE WITHIN 100,000 MILES FOR THIS REASON I THINK THE DRUM IS DEFECTIVE. THANK YOU FOR YOUR TIME AND CONSIDERATION. SUE FERULLO. *AK
LATCHES/LOCKS/LINKAGESMarch 25, 1999
THE ORIGINAL CHILD SAFETY LOCK ON THE RIGHT SLIDING DOOR BROKE. THE REPLACEMENT PART FROM THE DEALER HAD PLASTIC PARTS INSTEAD OF METAL AS DID THE ORIGINAL AND WOULD NOT WORK MORE THAN 3 TIMES BEFORE IT ALSO BROKE. *AK
ENGINE AND ENGINE COOLINGMarch 22, 1999
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
STRUCTUREMarch 22, 1999
LEFT AND RIGHT SIDE SLIDING DOORS DO NOT LATCH PROPERLY, RATTLE AND COME OFF THE TRACKS.
POWER TRAINMarch 22, 1999
TRANSMISSION FAILED.
STRUCTUREMarch 22, 1999
WEATHER STRIPPING COMING LOOSE.
STRUCTUREMarch 22, 1999
LEFT AND RIGHT SIDE SLIDING DOORS DO NOT LATCH PROPERLY, RATTLE AND COME OFF THE TRACKS.
EQUIPMENTMarch 22, 1999
LIGHTER NOT WORKING.
CHILD SEATMarch 22, 1999
INTEGRATED CHILD SAFETY SEATS LOCKING MECHANISMS ON THE SEATBELTS JAM REPEATIDLY FROM DEBRIS THAT ENTERS INTO RECEPTICLE, DUE TO DESIGN FLAW. CHILD SUFFERED WHEN BELT TIGHTENED AND WAS TURNING BLUE/COULD NOT BREATH. RECALL ON COMPONENT DUE TO DEFECT, NOT NOTIFIED IN TIME.
1 injury(ies)
NHTSA #544510FUEL SYSTEM, GASOLINEMarch 20, 1999
FUEL TANK DRIPPED GAS WHEN FILLED TO TOP. TIRED OF TAKING CAR TO DEALER AND OUT OF WARRANTY ANYWAY, I RAN TANK EMPTY, DROPPED TANK AND FOUND LOOSE HOSE FITTING IN TOP OF TANK. FITTING WAS LOOSE. CLEANED IT UP AND USED SEALANT AND REINSTALLED. CONCERNED ABOUT THE FLIMSY WAY FITTING WAS FASTENED TO PLASTIC TANK. YOU COULD JUST YANK IT OUT WITHOUT MUCH EFFORT. *AK
POWER TRAINMarch 17, 1999
TRANSMISSION FAILED.
PARKING BRAKEMarch 15, 1999
THE PARKING BRAKE WILL NOT SET (LOCK IN PLACE). THE TEETH ON THE GEAR ARE SO SMALL THE CATCH WILL NO LONGER CATCH IN THE TEETH. THE CATCH APPARENTLY HAS WORN SLIGHTLY. THIS LEAVES AN INADEQUATE PROTRUSION ON THE CATCH TO LOCK INTO THE GEAR MECHANISM. THE DANGER IS THE POSSIBILITY OF THE VEHICLE LEAVING ITS PARKING SPACE. WE LIVE ON A HILL. WE ALSO PARK IN OTHER LESS THAN LEVEL PARKING SPACES. THIS VEHICLE NO LONGER HAS A PARKING BRAKE. THE DESIGN APPEARS INADEQUATE.
ENGINE AND ENGINE COOLINGMarch 14, 1999
DEALER SAID USING 1 QT OIL/1,000 MILES IS NORMAL BUT IT IS NOT
SERVICE BRAKES, HYDRAULIC,VISIBILITYMarch 10, 1999
WHILE DRIVING AT 25 MPH AND GOING DOWN A HILL, CONSUMER APPLIED THE BRAKES AND THEY WERE SMOKING, FORCING THE CONSUMER TO PULL OVER TO THE SIDE OF THE ROAD. ALSO, WINDSHIELD WIPERS WERE WORKING INTERMITTENTLY, AND DEALER COULD NOT DETERMINE THE CAUSE. *AK
PARKING BRAKEMarch 10, 1999
THE CABLE AND RATCHET MECHANISM FAILURE CAUSED EMERGENCY BRAKES TO FAIL. YH
PARKING BRAKEMarch 10, 1999
THE CABLE AND RATCHET MECHANISM FAILURE CAUSED EMERGENCY BRAKES TO FAIL. YH
AIR BAGSMarch 4, 1999
THIS MAY NOT BE THE APPROPRIATE FORUM FOR THIS CONCERN, BUT I WAS UNABLE TO E-MAIL THE WEB MASTER. I RECENTLY READ THAT THE NHTSA CONDUCTED SOME SUV/VAN VS. CAR (ACCORD) CRASHES, WHICH YIELDED DISPROPORTIONATE DAMAGE IN THE CAR AND TROUBLING INFORMATION ABOUT THE PASSENGER AIRBAGS IN THE DODGE CARAVAN. RESULTS OF THE CRASH TEST, SUGGEST THAT DEPLOYMENT OF THE BAG IN THIS 35 MPH COLLISION WOULD LIKELY RESULT IN SERIOUS NECK INJURIES AND/OR DEATH. AS OWNERS OF A 1996 DODGE GRAND CARAVAN, WE WERE OBVIOUSLY TROUBLED BY THIS INFORMATION. I VISITED YOUR WEB SITE TODAY IN HOPES OF FINDING MORE INFORMATION ABOUT THIS RECENT CRASH TEST, BUT HAVE NOT BEEN SUCCESSFUL IN THIS ENDEAVOR. I'M INTERESTED IN READING THE RESULTS, IF THEY ARE AVAILABLE AND LEARNING HOW THE NHTSA AND/OR CHRYSLER PLAN TO ADDRESS THIS PROBLEM. WE ARE CURRENTLY IN THE FINAL MONTH OF OUR 3 YEAR WARRANTY PERIOD ON OUR VEHICLE AND I WONDER IF, BASED UPON THE RESULTS OF THIS CRASH TEST, I CAN CLAIM THAT THE BAG IS DEFECTIVE AND REQUEST EITHER REPLACEMENT WITH A NEW LOWER-POWERED BAG OR REPURCHASE OF THE VEHICLE. PLEASE ADVISE. THANK YOU!
VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM,UNKNOWN OR OTHERMarch 4, 1999
SOON AFTER PURCHASE AIRBAG LIGHT WOULD INTERMITTENLY COME ON, HOWEVER, MY HUSBAND HAD AN ACCIDENT IN NOVEMBER OF 98 AND THEY DID NOT DEPLOY AND HAVE REMAINED ON ALL THE TIME. ALSO, OUR HORN AND CRUISE QUIT WORKING AND STILL DOES NOT. WE DON'T KNOW IF IT WAS BECAUSE OF ACCIDENT OR BODY REPAIR. WE HAVE BEEN ATTEMPTING TO GET OUR CAR INS. CO. TO DO SOMETHING BUT TO DATE THEY STILL HAVEN'T.
Crash reported
NHTSA #704023PARKING BRAKE,ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY,STRUCTURE,INTERIOR LIGHTINGFebruary 28, 1999
WE HAVE HAD MULTIPLE PROBLEMS IN MOST COMPONENTS OF THIS VEHICLE INCLUDING BUT NOT LIMITED TO BOTH REAR SLIDING DOORS, FRONT AND REAR WIPERS, COOLANT LEAKAGE, ENGINE FAN & BELT MALFUNCTIONS, INTERMITTENT STALLING, TRANSMISSION FAILURE AND CONTINUOUS MALFUNCTION, MULTIPLE PARKING BRAKE MALFUNCTION AND ADJUSTMENT PROBLEMS, MULTIPLE INTERIOR LIGHT MALFUNCTION, REAR QUAD SEAT ATTACHMENT PROBLEM, AND OTHER MORE COSMETIC RELATED PROBLEMS WITH CRACKING DOOR PANEL & POORLY INSTALLED CARPET & SEAT COVERS.
SERVICE BRAKES, HYDRAULICFebruary 26, 1999
FRONT DISC BRAKE ROTORS WERE PITTED, CAUSING EXCESSIVE WEAR ON THE PADS. ITS LIKE METAL TO METAL. WILL BE TAKING VEHICLE TO DEALER TO HAVE IT CHECKED. *AK
POWER TRAIN,VISIBILITYFebruary 26, 1999
WHILE DRIVING 65 MPH ON THE HIGHWAY, THE VEHICLE SUDDENLY ACTED LIKE IT WAS IN NEUTRAL. WHEN THE VEHICLE SLOWED, THE CAR SHIFTED DOWN TO 3RD GEAR AND THE TRANSMISSION ENGAGED. SUBSEQUENT DISASSEMBLY OF TRANSMISSION REVEALED A BROKEN OVERDRIVE HUB. THE WINDSHIELD WIPERS COM
SERVICE BRAKES, HYDRAULIC,SEATSFebruary 23, 1999
DEALER DOES NOT RECOGNIZE THAT THESE ARE SAFETY ISSUES(SEAT PROBLEM WAS DEFINED IN PREVIOS SERVICE ORDERS)
ENGINE AND ENGINE COOLINGFebruary 22, 1999
TENSIONER PULLEY BENT, AND THE SERPENTINE BELT CAME OFF. THE SECOND TIME THE PULLEY ACTUALLY BROKE OFF. BOTHE TIMES THE CAR LOST ALL CONTROLS, LUCKILY, BOTH TIMES I WAS DRIVEING ON A SMALL STRRET AND SLOW SPEED *AK
POWER TRAINFebruary 16, 1999
TRANSMISSION PROBLEMS AT 30,000 MILES AND 60,000 MILES. FAILURE AT 78,000. DOWNSHIFTED INTO 1ST OR SECOND GEAR FROM HIGHWAY SPEED WITHOUT WARNING. *AK
FUEL SYSTEM, GASOLINEFebruary 5, 1999
DEFECTIVE ROLL OVER VALVE CAUSED THE GAS TANK TO LEAK GASOLINE.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAINJanuary 27, 1999
WHEN GETTING INTO THE VEHICLE CONSUMER CAN SMELL VAPORS. ALSO TRANSMISSION LEAKS. IN ADDITION, WHEN PUTTING GAS INTO THE VEHICLE, CONSUMER SHOULD BE ABLE TO PUT 15 TO 16 GALLONS INTO THE TANK, BUT CAN ONLY PUT 12 TO 13 GALLONS INTO THE TANK. *AK
POWER TRAINJanuary 26, 1999
THE VEHICLE WOULD NOT SHIFT PROPERLY.
ENGINE AND ENGINE COOLINGJanuary 26, 1999
I PURCHASED A '96 DODGE GRAND CARAVAN IN 2/97 WITH APPROX 15,000 MILES ON IT. WITHIN THE FIRST COUPLE OF WEEKS THE SERPENTINE BELT WAS BREAKING APART. THE DEALERSHIP REPLACED IT AND SAID ALL LOOKS GOOD. A FEW WEEKS AFTER IT, HAPPENED AGAIN. THIS TIME THE DEALER CHECKED AND SAID THERE WAS A DEFECT AND THE UPGRADE WAS ORDERED (THE BELT WAS REPLACED AGAIN). WHEN THE UPGRADE PARTS ARRIVED AND WERE INSTALLED, THE BELT HAD TO BE REPLACED AGAIN. SOMETIME AFTER THAT THE BELT WENT AGAIN. BECAUSE I WAS BEYOND THE 30,000 MILE POINT I WENT TO MY USUAL MACHANIC. HE REPLACED THE BELT. A SHORT TIME AFTER THAT THE BELT FELL APART AGAIN. THIS TIME THE MECHANIC GOT INTOUCH WITH CHRYSLER AND WAS TOLD ABOUT THE UPGRADE WHICH ACCORDING TO CHRYSLER HAD ALREADY BEEN DONE ON THE VEHICLE. HE WAS TOLD TO USE ONLY ORIGINAL REPLACEMENT PARTS WHEN REPLACING THE BELT. WHICH HE DID. ALTHOUGH THIS ONE LASTED THE LONGEST, LAST WEEK IT HAD TO BE REPLACED AGAIN. THEN LAST NIGHT THE BELT FLEW APART AGAIN. THIS TIME IT WRAPPED AROUND ONE OF THE LOWER PULLYS AS IT BROKE APART, AND SOUNDED LIKE I WAS DRAGGING A GARBAGE CAN UNDER THE VAN. THAT 7 BELTS IN 2 YEARS. SOMETHING HAS GOT TO BE WRONG. *AK
STRUCTUREJanuary 25, 1999
THE AUTOMATIC DOOR LOCKS ON BOTH REAR SLIDING DOORS HAVE MALFUNCTIONED ON AT LEAST FOUR OCCASIONS. WHEN THE LOCKS MALFUNCTION, IT IS IMPOSSIBLE TO OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE. THE VEHICLE MUST BE TAKEN TO THE DEALERSHIP IN ORDER TO BE ABLE TO OPEN THE DOOR. ON EACH OCCASSION WE HAVE TAKEN THE VEHICLE BACK TO HAVE IT REPAIRED AND IT WILL FAIL AGAIN WITH MONTHS. WE RECENTLY TALKED TO FRIENDS WHO ALSO HAD A SIMILAR VEHICLE AND WERE HAVING THE EXACT PROBLEM. THIS IS A SERIOUS THREAT TO THE SAFETY TO ANY PERSON OR CHILD WHO CANNOT ESCAPE FROM THIS VEHICLE IN AN EMERGENCY LIKE A VEHICLE FIRE. *AK
STEERINGJanuary 20, 1999
WHEN IT'S WET OUTSIDE THE STEERING LOCKS UP. DEALER SAYS POWER STEERING IS CORRODED. *AK
POWER TRAINJanuary 19, 1999
1ST VISIT -JULY 1998 - REPAIRED TRANSMISSION COOLER LEAK - UNDER WARRANTY. 2 VISIT 12/30/98 - TRANSMISSION LEAK AND WHEN TRANSMISSION WAS IN DRIVE WOULD NOT MOVE, THEN BUCKED INTO GEAR - REPAIRED BY DEALER AT OUR EXPENSE - WARRANTY EXPIRED - PERFORMED TRANSMISSION SERVICE AND REPLACED SELINOD GASKETS. 3RD VISIT 1/11/99 - PROBLEM WITH TRANSMISSION SHIFTING AGAIN - CHRYSLER PICKED UP TAB FOR PARTS AND LABOR - REPLACED SELONOID VALVE ASSEMBLY. 4TH VISIT 1/17/99 - TRANSMISSION STUCK IN 2ND GEAR (LIMP MODE) - RETURNED TO DEALER - NEED NEW TRANSMISSION AT 44,000 MILES!!! CHRYSLER WILL PICK UP TAB FOR PARTS BUT NOT LABOR. DEALERSHIP HAS NO BACKBONE TO FIGHT FOR CUSTOMER. CHARGING US MAJOR $$ FOR LABOR.
ENGINE AND ENGINE COOLINGJanuary 11, 1999
VAN LEAKS FROM GAS TANK. DODGE DEALER SAID ROLLOVER VALVE WAS DEFECTIVE. MECHANIC INDICATED THAT HE HAS BEEN REPLACING THE VALVES CONSTANTLY FOR WEEKS. THIS WAS A NEWLY DESIGNED VALVE THAT BECAME DEFECTIVE. DEALERSHIP RONALD OLSEN DODGE---402-397-8400. VEHICLE HAS BEEN REPAIRED. *AK
FUEL SYSTEM, GASOLINEJanuary 11, 1999
GAS TANK WAS LEAKING FROM THE VENTS IN THE TANK, RESULTING IN STRONG GAS FUMES INSIDE AND OUTSIDE VEHICLE. DEALER REPLACED THE GAS TANK. *AK
POWER TRAINJanuary 6, 1999
VEHICLE HAS AN ELECTRONIC AUTOMATIC TRANSMISSION. WHILE DRIVING AT HIGHWAY SPEED THE VEHICLE THREW ITSELF INTO NEUTRAL WHILE DRIVING UP TO THE SPEED OF 50MPH, CAUSING THE ENGINE TO REV WHEN APPLYING THE GAS. TRANSMISSION WILL NOT RETURN TO DRIVE GEAR UNTIL VEHICLE COMES TO A COMPLETE STOP. DEALER HAS BEEN CONTACTED. *AK *ML
FUEL SYSTEM, GASOLINEJanuary 6, 1999
ONGOING PROBLEM WITH FUEL TANK LEAKING. DEALER NOTIFIED AND REPLACED TANK AT OWNER'S EXPENSE. *AK
SEATSJanuary 5, 1999
CONSUMER WAS REAR ENDED IN WHICH THE MIDDLE REAR SEAT BECAME DETACHED FROM THE FLOORBOARD, RESULTING IN THE SEAT FLYING INTO THE DRIVER SIDE SEAT. CONSUMER HAS CONTACTED THE DEALER. *AK.ET.
Crash reported2 injury(ies)
NHTSA #826826FUEL SYSTEM, GASOLINE,POWER TRAIN,TIRES,EQUIPMENTDecember 19, 1998
AIR CONDITIONING-DEALER REPLACED COMPRESSER,CONDENSOR AND EVAPORATOR, WE PURCHASED VAN IN MARCH AND A/C NEVER WORKED WHEN THE WEATHER WARMED UP. FUEL PUMP FAILED AND HAD TO BE REPLACED AT A COST OF $450. TIRES WENT NEXT AT A COST OF $350 FOR TWO FRONT TIRES. TRANSMISSION IS SLIPPING AND WON'T SHIFT CONSISTANTLY. WILL COST $1500-$1800 TO REPLACE ON A TWO YEAR OLD VAN WITH 45000 MILES.( DOT NUMBER: M30D TIRE SIZE: 21565R16 )
VISIBILITYDecember 17, 1998
WHILE DRIVING THE VAN THE WINDSHIELD WIPERS GO ON AND OFF, WHILE THE SWITCH IS IN THE OFF MODE. THE WINDSHIELD WIPER SWITCH HAS BEEN REPLACED BY DEALERSHIP. THIS IS THE SECOND TIME THE SWITCH HAS BEEN REPLACED. *AK
FUEL SYSTEM, GASOLINEDecember 16, 1998
AFTER FILLING VEHICLE WITH GAS IT LEAKS FUEL DUE TO A BAD GASKET. MANUFACTURER HAS SUBSEQUENTLY REDESIGNED THE GAS TANK TO CORRECT THIS PROBLEM. *AK
SUSPENSIONDecember 15, 1998
AT HIGH AND LOW SPEEDS THE VEHICLE SHAKES AND SHIMMIES UNCONTROLABLY. DEALER CANT FIND THE PROBLEM. *AK
POWER TRAINDecember 8, 1998
TRANSMISSION OVERDRIVE SHAFT FAILED, CAR WOULD NOT SHIFT ABOVE THIRD GEAR.
ENGINE AND ENGINE COOLINGDecember 7, 1998
PIN THAT SECURES THE PULLEY ASSEMBLY BROKE, CAUSING LOSS OF VEHICLE CONTROL CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
ELECTRICAL SYSTEMNovember 30, 1998
THE LOCATION OF THE WIRING HARNESS WHICH IS TOO CLOSE TO THE EXHAUST MANIFOLD CAUSED THE WIRING HARNESS TO MELT, RESULTING IN THE COMPUTER MALFUNCTIONING, ETC.*AK.ET.
POWER TRAINNovember 24, 1998
WHILE KEY IS OUT OF THE IGNITION AUTOMATIC TRANSMISSION CAN MOVE OUT OF PARK POSITION, WHICH MAY CAUSE A ROLL AWAY. DEALER IS AWARE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
AIR BAGSNovember 23, 1998
WHILE DRIVING AT 8MPH ON A SMOOTH DIRT ROAD BOTH AIR BAGS DEPLOYED WITHOUT WARNING. DEALER HAS BEN CONTACTED. *AK
1 injury(ies)
NHTSA #831166SERVICE BRAKES, HYDRAULICNovember 20, 1998
BRAKES FAILED CAUSING LOUD GRINDING.
VEHICLE SPEED CONTROLNovember 18, 1998
WHILE ATTEMPTING TO SLOW DOWN, I RELEASED MY FOOT FROM THE GAS PEDAL. THE RPM'S STAY THE SAME. I TAPPED THE GAS PEDAL, THE RPM'S INCREASED. I PLACE THE TRANSMISSION INTO NEUTRAL AND STEERED TO THE SHOULDER. THE RPM'S CONTINUE TO INCREASE TO ALMOST FULL THROTTLE. I SHUT THE ENGINE OFF. VEHICLE WAS TOWED TO CORIGLIANO DODGE SERVICE WHERE A REPRESENTATIVE (JOE MCDONALD)MADE AN IMMEDIATE ASSESSMENT THAT THE THROTTLE LINKAGE CABLE WAS BINDING AND DEFECTIVE. MR. MCDONALD HAS INDICATED NO TROUBLES OF THIS KIND HAVE BEEN REPORTED IN THE PAST, AND NO ASSOCIATED TSB'S HAVE BEEN ISSUED FOR MECHANICS TO BE AWARE OF. MY ENTIRE FAMILY WAS IN THE VAN WHEN THIS HAPPENED. WE'RE LUCKY TO BE ALIVE. THE PART HAS BEEN REPLACED AND THE VAN IS CURRENTLY OPERATING NORMALLY. I WANT THIS REPORTED TO CHRYSLER. I WANT AN OFFICIAL TSB ESTABLISHED FOR MECHANICS TO BE AWARE OF THIS PROBLEM. I WANT OFFICIAL CONFIRMATION FROM CHRYSLER THAT THEY WILL ONE, PAY FOR THE REPAIR ($60.16), TWO, LAUNCH A FULL INVESTIGATION AS TO WHY THIS PART FAILED, AND THREE, OFFER ME AND MY FAMILY SOME KIND OF CONCILIATORY ASSURANCE THAT THIS WILL NOT HAPPEN AGAIN. THANK YOU, DAN INZALACO
VEHICLE SPEED CONTROLNovember 10, 1998
THE CRUISE CONTROL WAS SET FOR 7OMPH WHEN THE BRAKES WERE APPLIED AND RELEASED, THE VEHICLE ACCELERATED BACK UP TO 70MPH. THE ENGINE HAD TO BE TURNED OFF IN ORDER TO GET CRUISE CONTROL OFF. *AK
VISIBILITYNovember 6, 1998
THIS PROBLEM HAS OCCURRED NUMEROUS TIMES SINCE PURCHASING THIS VEHICLE. I DECIDED TO REPORT IT AFTER READING ABOUT OTHER SUCH INCIDENTS ON THIS WEB SITE. THE MOST RECENT OCCURRENCE WAS TODAY, WHILE WAITING AT A RED LIGHT ON A CLEAR, SUNNY AFTERNOON. THE WIPER SWITCH WAS IN THE OFF POSITION, AS HAS ALWAYS BEEN THE CASE. IN FACT, THE WIPER SWITCH WAS REPLACED IN OCTOBER, 1996, BUT THE PROBLEM STILL OCCURS.
CHILD SEATNovember 5, 1998
WHILE TRYING TO GET THE CHILD OUT OF THE CHILD SAFETY SEAT IN THE VEHICLE, THE CONSUMER COULD'NT GET THE CHILD OUT DUE TO THE HARNESS STRAP BUCKLE WOULD'NT COME OFF. THE CONSUMER HAD TO TAKE THE CHILD TO THE DEALER SO THEY COULD GET THE CHILD OUT OF THE CHILD SAFETY SEAT. *AK
POWER TRAINOctober 28, 1998
AFTER 2 MONTHS OF OWNERSHIP I HAD MY TRANSMISSION REPLACED BY WOODBRIDGE DODGE UNDER THE WARRANTY. AFTER 34 MONTHS I AM NOW REPLACEING IT FOR THE SECOND TIME WHICH IS NOT COVERED UNDER THE WARRANTY. I WOULD LIKE TO KNOW IF THERE ARE ANY MANUFACTURER DEFECTS IN THE 4 SPEED OVERDRIVE TRANSMISSIONS THAT THAT WOULD COVER THE EXPENCE FOR THIS SECOND TRANSMISSION WITHIN THREE YEARS. IT IS MY UNDERSTANDING FROM THE RESEARCH I HAVE GATHERED THAT THERE HAVE BEEN PROBLEMS WITH THESE TRANSMISSIONS.
STEERINGOctober 27, 1998
WHILE DRIVING ON HIGHWAY AND TURNING RIGHT ON EXIT, LOUD NOISE OCCURRED. POWER STEERING WAS LOOSE, NO STEERING CONTROL WITH THE VEHICLE. DEALER CONTACTED, AND STATED THE POWER STEERING BELT TENSIONER HAD SEIZED., REPAIRS WERE DONE UNDER WARRANTY, NO GAURANTEE THAT IT WOULD'T HAPPEN AGAIN.
POWER TRAINOctober 24, 1998
TRANSMISSION WENT OUT WHILE CRUISING ON THE INTERSTATE GOING 65 MPH. THERE WERE NO SYMPTONS OR EARLY WARNING SIGNS. NO NOISES WHEN THE TRANSMISSION WENT OUT OTHER THAN THE ENGINE REVVING UP AS IF THE GEAR SHIFT WERE IN NEUTRAL. AFTER PULLING OVER TO THE SHOULDER OF THE ROAD AND SHUTTING OFF THE ENGINE, I RE-STARTED THE ENGINE AND THE ONLY GEAR AVAILABLE WAS LOW. I BELIEVE THIS WAS THE
ENGINE AND ENGINE COOLING,VISIBILITYOctober 22, 1998
1. THERE ARE 2 PROBLEMS WITH WIPERS. 1.THE FRONT WINDSHIELD WIPERS GO ON BY THEMSELVES. IT OCCURS AT DIFFERENT TIMES AND DIFFERENT SPEEDS, EVEN WHEN IN PARK. TO TURN THEM OFF I MUST TURN IT ON AND THEN OFF AGAIN. 2.WHEN FRONT WIPERS ARE PLACED IN THE HIGH POSITION THEY WILL GO OFF BY THEMSELVES LEAVING ME UNABLE TO SEE. TO MAKE THEM GO BACK ON I MUST TURN IT OFF AND THEN BACK ON. HAVE HAD IT AT THE DEALERS NUMEROUS TIMES TO NO AVAIL. THEY CHANGE A PART BUT DON'T FIX THE PROBLEM. 2. WHILE DRIVING AT HIGHWAY SPEEDS THE BELT WILL FRAY AND JUST FALL APART LEAVING ME WITH NO POWER STEERING AND NO ACCELERATOR OR GENERATOR. THIS IS DANGEROUS BECAUSE I TRAVEL WITH MY 3 SMALL CHILDREN ON RURAL HIGHWAYS AND DRIVING ON ONLY WHATEVER POWER IS IN THE BATTERY AND WITHOUT THE POWERSTEERING THE VAN BECOMES ALMOST IMPOSSIBLE TO STEER. MY DEALER HAS INFORMED ME THAT IT IS THE TENSION PULLEY AND THAT IT IS A PROBLEM FOR A LOT OF PEOPLE AND WHEN ASKED IF IT WAS A RECALLED PART HE INFORMED US IT WAS NOT BUT SHOULD BE. IT IS A PART THAT CAN NOT BE CHANGED BY US(THERE ARE NO INSTRUCTIONS IN THE MECHANICS MANUAL WE WERE GIVEN). WE CALLED CHRYSLER AND WAS INFORMED THAT WE HAD TO HAVE THE DEALER REPLACE THIS PART AT A COST OF $90 FOR THE TENSION PULLEY PLUS LABOR. THIS HOWEVER WILL NOT SOLVE THE PROBLEM BECAUSE THERE IS STILL A DEFECT.
POWER TRAINOctober 16, 1998
VEHICLE SHIFTED FROM PARK INTO REVERSE AND ROLLED INTO CEMENT POLE.
SERVICE BRAKES, HYDRAULICOctober 15, 1998
BRAKE WHEEL CYLINDER AND ROTORS WARPED.
SERVICE BRAKES, HYDRAULICOctober 15, 1998
BRAKE PADS FAILED.
EXTERIOR LIGHTING,VISIBILITYOctober 15, 1998
MULTI FUNCTION SWITCH, WIPER MOTOR FAILED, BOTH CAUSING WIPERS TO FAIL.
ELECTRICAL SYSTEMOctober 15, 1998
WIRING HARNESS FAILED DUE TO SHORT.
STEERING,ENGINE AND ENGINE COOLINGOctober 13, 1998
TENSION PULLEY/ POWER STEERING BELT FAILED.
POWER TRAINOctober 8, 1998
INTERMITTENTLY WHILE DRIVING AUTOMATIC TRANSMISSION MALFUNCTIONED, CAUSING TRANSMISSION TO SLIP TO NEUTRAL POSITION WHICH ALMOST CAUSED AN ACCIDENT. DEALER UNABLE TO FIND THE CAUSE OF THE PROBLEM. *AK *ML
ENGINE AND ENGINE COOLINGOctober 7, 1998
RADIATOR FAN RELAY FAILED.
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENTOctober 1, 1998
TRANSMISSION/STEERING COLUMN/HORN/STRUTS/BRAKES/SWAY BARS/BATTERY/WINDSHIELD WIPER SWITCH AND A/C CONDENSOR FAILED.
VISIBILITYSeptember 29, 1998
WINDSHIELD WIPERS TURN ON INTERMITTENTLY WITHOUT ACTIVATION.
SERVICE BRAKES, HYDRAULICSeptember 28, 1998
ABS LIGHT COMES ON INTERMITTENTLY.
CHILD SEATSeptember 28, 1998
VEHICLE EQUIPED WITH CHILD INTEGRATED SAFETY SEATS, HOWEVER STRAP RESTRAINTS FAILED SEVERAL TIMES CAUSING THEM TO GET JAMMED WHILE THE SPRING MECHANISM THAT TIGHTENS THE SHOULDER STRAPS KEPT GETTING TIGHTER AND TIGHTER.
LATCHES/LOCKS/LINKAGESSeptember 24, 1998
POWER DOOR LOCK FAILURE.
SUSPENSIONSeptember 23, 1998
FRONT END STILL NOISY AFTER REPLACING LEFT FRONT STRUT, SWAYBAR BUSHING, TIE ROD ENDS, SWAYBAR CUSIONS, AND EVAPERATOR.
ELECTRICAL SYSTEMSeptember 17, 1998
WHEN THE IGNITION WAS TURNED ON THE BATTERY EXPLODED. THE DEALER HAS REPLACED THE BATTERY. *AK
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROLSeptember 17, 1998
INTERMITTENTLY WHEN DRIVING THE ENGINE STALLS OUT WITH NO INDICATION , RESULTING IN THE LOSS OF VEHICLE CONTROL. THE DELAER HAS REPLACED THE IDLE SPEED MOTOR. OWNER HAS CONTACTED THE MANUFACTURER. **AK
POWER TRAINSeptember 16, 1998
TRANSMISSION DRIPPING AND LEAKING, THE MECHANIC FOUND A CRACK IN THE BELL HOUSING. PROBLEM HAS NOT BEEN REMEDIED. *AK
SEAT BELTSSeptember 10, 1998
SEAT BELT BUCKLE FAILED CAUSING INFANT SEAT TO FALL TO FLOOR WITH CHILD.
SERVICE BRAKES, HYDRAULICSeptember 10, 1998
BRAKE SHOES AND DRUM REPLACED BECAUSE MANUFACTURER INSTALLED LARGER THAN SPECIFIED SIZE BRAKE CYLINDER.
SERVICE BRAKES, HYDRAULICSeptember 10, 1998
BRAKE DRUMS AND SHOES HAD TO BE REPLACE. MANUFACTURER EQUIPPED VEHICLE WITH OVERSIZED BRAKE CYLINGER WHICH PRESSED SHOES AGAINST DRUM, CAUSING DRUM TO BE SCORED BEYOND REPAIR.
ELECTRICAL SYSTEMSeptember 9, 1998
THE ORIGINAL EQUIPMENT BATTERY EXPLODED WHEN I TURNED ON THE IGNITION.
FUEL SYSTEM, GASOLINESeptember 2, 1998
FUEL IS LEAKING FROM FUEL TANK. *AK
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITY,SEAT BELTS,LATCHES/LOCKS/LINKAGES,TIRESAugust 30, 1998
FRONT WINDSHIELD WIPERS COME ON WITHOUT ACTIVATING THEM. IN ADDITION, BENCH PASSENGER SEATBELT DISCONNECTS WHEN BUCKLED; BRAKES WORE OUT WHEN THE CAR HAD 32,000 MILES; LEFT FRONT TIRE BLEW OUT ON THE FREEWAY AT 7,000; TRANSMISSION OVERHAULED AT 44,000 MILES; PASSENGER'S SLIDING DOOR LOCKS DO NOT OPEN WHEN UNLOCKED, AND GAS TANK WAS LEAKING. *AK
LATCHES/LOCKS/LINKAGESAugust 28, 1998
THE DRIVER SIDE SLIDING DOOR DOES NOT OPEN FROM THE INSIDE, PREVENTING OCCUPANTS FROM EXITING THE VEHICLE. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTINGAugust 28, 1998
WHILE DRIVING VEHICLE ABOUT 45 MPH VEHICLE STALLED ON THE ROAD, CAUSING LACK OF ACCELERATION OR POWER. DEALER AND MANUFACTURER WERE CONTACTED. *AK WINDSHIELD WIPERS COME ON BY THEMSELVES, DEALER REPLACED MULTIFUNCTION SWITCH. VEHICLE WOULD NOT START UP AND RUN, DEALER REPLACED BATTERY. STEERING WHEEL SHAKES WHILE BRAKING, DEALER MACHINED ROTORS. *SLC
ENGINE AND ENGINE COOLINGAugust 24, 1998
WHILE DRIVING VEHICLE INTERMITTENTLY STALLS. VEHICLE HAS BEEN IN DEALER'S SHOP, AND MANUFACTURER WAS NOTIFIED. CONDITION HAS NOT BEEN RESOLVED AT THIS TIME. *AK
SERVICE BRAKES, HYDRAULICAugust 24, 1998
CALIPERS STUCK AND RESULTANT HEAT WARPED THE ROTORS, RESULTING IN THE SHUDDERING SENSATION IN SUBSEQUENT STOPPING.
POWER TRAINAugust 21, 1998
CONSUMER COMPLAINED OF CONTINUOUS FAILURE OF TRANSMISSION. TRANSMISSION HAS BEEN REPLACED THREE TIMES WITHIN TWO YEAR. DEALER NOTIFIED. *AK
POWER TRAINAugust 21, 1998
POOR QUALITY OF REPAIR AT OUTSTATE DEALERSHIP. SOUTHERN DEALERSHIP HAD NOT BEEN THIS TYPE OF FAILURE. WHEN ARRIVING BACK IN HOMESTAED (MICHIGAN) DEALER VAN WAS PURCHASED THRU STATED COMMON OCCURANCE AND HAS SEEN THE FAILURE BEFORE. HAS TO TAKE VAN BACK FOR MORE REPAIRS AS FLEX-PLATE SHIPPED WITH REBUILT TRANSMISSION WAS NOT INSTALLED WITH REPLACEMENT TRANSMISSION. VEHICLE DEVELOPED IMBALANCE WHEN PLACED IN PARK SO SEVERE STEERING WHEEL SHOOK. ALSO DEVELOPED CLUNCKING NOISE WHEN STARTED OR ENGINE SHUT OFF. STILL AT COLONIAL DODGE INC. (810-778-1800 BEING DIAGNOSED.
SEAT BELTSAugust 19, 1998
WHEN CONSUMER DROVE OFF A RED LIGHT ABOUT 5 MPH SHE NOTICED THAT HER CHILD HAD FALLEN OUT OF SAFETY SEAT BECAUSE THE SEAT BELT DID NOT HOLD CAR SEAT. THE CHILD WAS ON THE MIDDLE OF THE CENTER SEAT OF THE VAN. DEALER WAS CONTACTED. *AK
ELECTRICAL SYSTEMAugust 18, 1998
WHILE STARTING THE VEHICLE THE BATTERY EXPLODED, CAUSING FUMES AND ACID ALL OVER THE VEHICLE. DEALER SAID IT WAS A DEFECTIVE BATTERY. CAUSE UNKNOWN. DEALER REPLACED BATTERY. *AK
POWER TRAINAugust 5, 1998
MULTIPLE PROBLEMS W/GEARS AND SHIFT INDICATOR, GEARS STICK IN REVERSE, MOVES FORWARD WHILE INDICATOR SHOWS REVERSE. (QCAW)
SERVICE BRAKES, HYDRAULICAugust 5, 1998
WHEN BRAKES APPLIED ON OCCASSION PEDAL VIBRATES/TAKES LONGER TO STOP VEHICLE, BRAKE DRUMS/ROTORS REPLACED. (QCAW)
ENGINE AND ENGINE COOLINGAugust 5, 1998
WATER PUMP FAILED.
CHILD SEATAugust 4, 1998
CHILDREN HAVE BEEN STUCK IN THE INTEGRATED CHILD SAFETY SEATS FIVE TIMES AND HAD TO BE CUT OUT.
STEERINGAugust 3, 1998
WHEN MAKING A LEFT HAND TURN, THE VEHICLE LOSES POWER STEERING. PLEASE PROVIDE DETAILS. *AK
AIR BAGSAugust 3, 1998
ALMOST AT STOP HIT SMALL BUMP AND BOTH AIR BAGS DEPLOYED. NO ACCIDENT OR DAMAGE TO THE VEHICLE OTHER THAN THE BAG DEPLOYMENT.
1 injury(ies)
NHTSA #538804POWER TRAINJuly 22, 1998
ORIGINAL TRANSMISSION REPLACED AT 16,000 MILES, SECOND TRANSMISSION IS SHOWING SAME SYMPTOMS - SLIPPAGE AND GEAR DISENGAGEMENT.
POWER TRAINJuly 21, 1998
3 YEAR OLD CHILD WAS ABLE TO SHIFT GEARS WITH ENGINE TURNED OFF, RESULTING IN A COLLISION. (QCAW)
SERVICE BRAKES, HYDRAULIC,VISIBILITYJuly 21, 1998
CONSTANT RUBBING AND GRINDING NOISE WHEN BRAKES ARE APPLIED AND VEHICLE WOULD LURCH TO A STOP. DEALER CLEANED THE REAR BRAKE SHOES OF DUST AND MACHINED THE WARPED REAR DRUMS, HOWEVER THE NOISE AND LURCHING CONTINUED.
SERVICE BRAKES, HYDRAULIC,VISIBILITYJuly 21, 1998
WINDSHIELD WIPERS TURN ON AUTOMATICALLY WHEN CONTROLS ARE IN THE OFF POSITION. ALSO, THE WIPERS WORK INTERMITTENTLY WHEN THEY ARE SUPPOSE TO WORK CONTINOUSLY.
UNKNOWN OR OTHERJuly 17, 1998
UNSPECIFIED.
STEERINGJuly 17, 1998
VEHICLE HAS LOST POWER STEERING IN HOT AND HUMID WEATHER DUE TO THE AIR CONDITIONER DRAINING ONTO THE POWER STEERING BELT. A REPLACEMENT ELBOW DRAINAGE PIPE IS NECESSARY TO CORRECT THE PROBLEM.
SEATSJuly 14, 1998
HEAD RESTS FOR THE BENCH SEAT WILL NOT LOCK IN POSITION.
ENGINE AND ENGINE COOLINGJuly 8, 1998
IN HIGH HUMIDITY, THE VEHICLE STALLS.
STEERING,ENGINE AND ENGINE COOLINGJuly 6, 1998
ENGINE WOULD SHUT OFF DURING DRIVING AT NORMAL SPEEDS. ALSO STEERING WHEEL LOCKS UP, MAKING IT DIFFICULT TO STEER AWAY FROM TRAFFIC.
VISIBILITYJuly 4, 1998
WINDSHIELD WIPERS TURN ON AND OFF AT VARIOUS TIMES WITH OR WITHOUT USING THE TURN SIGNAL.
ENGINE AND ENGINE COOLINGJuly 3, 1998
VEHICLE'S ENGINE SHUTS OFF WHILE DRIVING AT NORMAL SPEEDS AND THE STEERING WHEEL LOCKS MAKING IT HARD TO STEER.
VISIBILITYJuly 1, 1998
TWO WINDOWS SHATTERED FOR NO APPARENT REASON.
LATCHES/LOCKS/LINKAGESJuly 1, 1998
SLIDE DOOR WOULD NOT OPEN, LOCKING MECHANISM FAILED. QCAW
ENGINE AND ENGINE COOLINGJune 30, 1998
WHILE DRIVING 70 MPH THE VEHICLE STALLED WITHOUT PRIOR WARNING WHICH ALMOST CAUSED AN ACCIDENT. TOOK TO DEALER AND DEALER CANNOT DETERMINE PROBLEM. *AK
ENGINE AND ENGINE COOLINGJune 27, 1998
ENGINE SURGED WHEN BRAKES WERE APPLIED AND RESULTED IN A MINOR CRASH.
SUSPENSIONJune 25, 1998
LEAF SPRING BROKE CAUSING LOSS OF CONTROL.
ENGINE AND ENGINE COOLINGJune 24, 1998
PULLEY/CRANKSHAFT BROKE.
CHILD SEATJune 24, 1998
INTEGRATED CHILD SAFETY SEAT, BOTH ORIGINAL AND REPLACEMENT HAVE FAILED.
AIR BAGSJune 24, 1998
12 YEAR OLD CHILD RECEIVED NECK INJURY IN CRASH. AIR BAGS DID NOT DEPLOY.
Crash reported3 injury(ies)
NHTSA #537474ENGINE AND ENGINE COOLINGJune 23, 1998
WHILE TRAVELING THE VEHICLE WILL STALL OUT WITHOUT INDICATION. PLEASE PROVIDE FURTHER DETAILS. *AK
SERVICE BRAKES, HYDRAULICJune 21, 1998
DRIVING HABITS ARE CONSERVATIVE-DO NOT RIDE THE BRAKES. ROTORS SHOULD NOT BE DEFECTIVE SO SOON. DEALER COULD NOT PRODUCE DEFECTIVE ROTORS TO PROVE EVIDENCE OF WEAR.
STRUCTUREJune 16, 1998
POWER DOOR SOLENOID VALVE ON LEFT SIDE SLIDING DOOR FAILURES; ORIGINAL FAILED AFTER 1 YEAR AND THE REPLACEMENT DID NOT LAST 1 YEAR.
STRUCTUREJune 15, 1998
WHEN VEHICLE IS PARKED ON INCLINE SLIDING DOOR WILL GO OFF THE HINGES. PROBLEM HAS OCCURRED WITH NOSE OF VEHICLE IN DOWNWARD POSTION, OR UPWARD POSTION. CAUSE UNKNOWN. *AK
FUEL SYSTEM, GASOLINEJune 13, 1998
CONSUMER COMPLAINS THAT THE VEHICLE HE PURCHASED FROM THE DEALER HAD APATCH ON THE GAS TANK THAT JUST FAILED. DEALER ORDERING PART TO FIX IT. CONSUMER INQUIRES ABOUT COURSE OF ACTION THAT HE MIGHT BE ABLE TO TAKE.
ELECTRICAL SYSTEMJune 12, 1998
VEHICLE PURCHASED WITH 24,000 MILES AND WE HAVE OWNED IT FOR LESS THAN A YEAR. AT FIRST REPAIR THE ENTIRE COMPUTER SYSTEM WAS REPLACED: PROBLEMS REOCCURRED IN LESS THAN 2 WEEKS; SECOND REPAIR, REATTACHED FUSE PANEL AND COMPUTER: PROBLEMS REOCCURRED IN APPROX. 2 WEEKS; THIRD REPAIR, REPLACED STARTER SWITCH: PROBLEMS REOCCURRED WITHIN 2 DAYS.
EQUIPMENTJune 11, 1998
JACK FAILED TO WORK PROPERLY. AFTER LIFTING VEHICLE, ACCORDING TO MANUFACTURER'S SPECIFICATIONS, TO A HEIGHT ADEQUATE TO REMOVE THE WHEEL, IT APPEARED THAT THE JACK BASE BENT, CAUSING THE JACK TO KICK UNDER VEHICLE, AND THE VEHICLE TO FALL. IT APPEARED THAT THE CENTER LINE OF THE JACK BASE WAS NOT CENTERED UNDER THE LIFT POINT OF THE JACK.
SERVICE BRAKES, AIRJune 4, 1998
BRAKE ROTOR FAILED DUR TO CORROSION.
EXTERIOR LIGHTINGJune 3, 1998
MASTER SWITCH FOR ELECTRICAL SYSTEM FAILED.
CHILD SEATJune 3, 1998
INTEGRATED CHILD SAFETY SEAT LATCH STUCK AND STRAPS CONTINUED TO TIGHTEN.
CHILD SEATJune 3, 1998
INTEGRATED CHILD SAFETY SEAT LATCH STUCK AND STRAPS CONTINUED TO TIGHTEN.
ENGINE AND ENGINE COOLINGMay 27, 1998
THE ENGINE CAUGHT FIRE AFTER BEING PARKED FOR 2 MINUTES. VEHICLE WAS TOTALED. *AK
Fire reported
NHTSA #823680CHILD SEATMay 20, 1998
THE BUCKLE CAME LOOSE SO THAT THE CHILD IS NOT PROPERLY RESTRAINED IN THE VEHICLE. DEALER IS GOING TO REPLACE . *AK
SERVICE BRAKES, HYDRAULICMay 7, 1998
ABS SYSTEM FAILED.
SERVICE BRAKES, HYDRAULICApril 23, 1998
ANTI LOCK BRAKE WARNING LIGHT ON RANDOMLY SINCE PURCHASE OF VEHICLE UNABLE TO DETERMINE FAULT IN THE SYSTEM.
SERVICE BRAKES, HYDRAULICApril 22, 1998
VEHICLE HAS ABS BRAKES, FRONT BRAKES SMOKE AND GET VERY HOT WHEN APPLIED. ALSO, BRAKE PEDAL GOES TO FLOOR. PROBLEM IS INTERMITTENT. DEALER REPLACED PADS AND ADJUSTED REAR DRUMS, BUT PROBLEM REMAINS. *AK
ENGINE AND ENGINE COOLING,POWER TRAINApril 9, 1998
INTERMITTENT STALLING. IN ADDITION, VEHICLE EXPERIENCES TRANSMISSION SLIPPAGE.
SEAT BELTSApril 8, 1998
SEAT BELT FAILURE DURING ACCIDENT.
ENGINE AND ENGINE COOLINGMarch 31, 1998
VEHICLE WILL VIBRATE STRONGLY PRIOR TO STALLING WHEN IN PARK POSITION.
STEERING,SUSPENSIONMarch 18, 1998
WHILE DRIVING VEHICLE FRONT END HAS PROBLEMS.OWNER NOTES MANY PARTS HAVE BEEN REPLACED, TIE RODS/SHOCKS,AND PITTMAN ARMS. CAUSE HAS NOT BEEN DETERMINED. *AK
VISIBILITYMarch 4, 1998
FRONT WINDSHIELD CRACKED.
FUEL SYSTEM, GASOLINEMarch 2, 1998
FUEL TANK LEAKING AT THE TOP OF THE TANK WHERE SENDING UNIT IS LOCATED.
SERVICE BRAKES, HYDRAULICFebruary 17, 1998
UNEVEN BRAKING AS THOUGH THE ROTORS ARE OUT OF ROUND.
VISIBILITYJanuary 27, 1998
WINDSHIELD WIPERS MALFUNCTION - WIPERS COME ON OR GO OFF WITHOUT ASSISTANCE. SWITCH REPLACED SEVERAL TIMES BUT PROBLEM CONTINUES.
FUEL SYSTEM, OTHERJanuary 26, 1998
FUEL TANK LEAKS.
FUEL SYSTEM, GASOLINEJanuary 26, 1998
FUEL PUMP DID NOT FIT PROPERLY, CAUSING LEAKAGE.
POWER TRAINJanuary 26, 1998
TRANSMISSION FAILED.
SUSPENSIONJanuary 26, 1998
REAR SUSPENSION FAILED.
FUEL SYSTEM, GASOLINEJanuary 21, 1998
VEHICLE WAS RECALLED FOR THE FUEL FILTER AND THE FUEL PUMP. THE VEHICLE HAS BEEN LEAKING FUEL . THE DEALER HAS BEEN MADE AWARE AND HAS REPLACED THE FUEL TANK. (95V-234). *AK
FUEL SYSTEM, GASOLINE,VISIBILITYJanuary 7, 1998
FUEL TANK SPLIT, CAUSING FUEL TO LEAK OUT PRIOR TO AFTER RECALL REPAIRS. ALSO WINDSHIELD WIPERS WOULD GO ON INTERMITTENTLY BYTHEMSELVES. (95V-236). *AK
STEERINGDecember 23, 1997
IN WET CLIMATE OR DRIVING OVER PUDDLES, THE DEFECTIVE POWER STEERING WOULD BE INOPERATIVE, CAUSING LOSS OF STEERING CONTROL DUE TO THE POWER STEERING BELTS GETTING WET. DEALER CANNOT FIND A SOLUTION TO THE PROBLEM. *AK
VEHICLE SPEED CONTROLDecember 23, 1997
THE ENGINE ACCELERATED THE SPEED OF THE CAR WITHOUT THE GAS PEDAL BEING APPLIED. DRIVER LOST CONTROL OF VEHICLE. TOOK VEHICLE TO DEALER. DEALER INDICATED THAT THROTTLE CABLE WAS BROKE. *AK
AIR BAGSDecember 23, 1997
NO DEPLOYMENT OF DRIVER'S/PASSENGER'S AIT BAG DURING A CRASH, RESULTED IN INJURIES TO DRIVER. *AK
Crash reported1 injury(ies)
NHTSA #523623STEERING,TIRESDecember 11, 1997
FRONT TIRES OUT OF ROUND. ALSO REPLACED STEERING COLUMN.
ELECTRICAL SYSTEMDecember 10, 1997
DRIVING AT APPROXIMATELY 15-20, ENGINE WILL DIE DUE TO THE ELECTRONIC CONTROL MODULE. THIS IS A INTERMITTENT PROBLEM. DEALER REPLACED ELECTRONIC CONTROL MODULE. *AK
CHILD SEATDecember 5, 1997
INTEGRATED CHILD SAFETY SEAT WOULD NOT RELEASE CHILD PROPERLY, LOCK RELEASED HOWEVER BELTS TIGHTENED ON CHILD.
VEHICLE SPEED CONTROLNovember 28, 1997
CRUISE CONTROL FAILURE.
POWER TRAINNovember 21, 1997
TRANSMISSION PLANETARY GEAR FAILED.
ENGINE AND ENGINE COOLINGNovember 21, 1997
SERPENTINE DRIVE BELT FELL OFF DUE TO DESIGN, SNOW BUILDS UP UNDER THE ENGINE AND BECAUSE OF DESIGN IT ALLOWS BELT TO FLY OFF .
STRUCTURENovember 4, 1997
POWER DOOR LOCKS FAILED.
SERVICE BRAKES, AIRNovember 4, 1997
MODULE FAILED WHILE BACKING UP.
STEERINGNovember 4, 1997
POWER STEERING FAILED.
SERVICE BRAKES, HYDRAULICNovember 4, 1997
MASTER CYLINDER FAILED.
VISIBILITYNovember 4, 1997
POWER WINDOW MOTOR FAILED.
SERVICE BRAKES, HYDRAULICNovember 4, 1997
REAR BRAKES FAILED.
STEERINGNovember 3, 1997
THE POWER STEERING ASSIST HAS FAILED ON 3 OCCASIONS WHEN MAKING LEFT TURNS. *AK
POWER TRAINOctober 28, 1997
TRANSMISSION MICROCHIP FAILED.
SERVICE BRAKES, HYDRAULICOctober 28, 1997
NOISY BRAKES.
STRUCTUREOctober 27, 1997
RIGHT SIDE SLIDING DOOR LOCK MECHANISM FAILED.
STRUCTUREOctober 27, 1997
LEFT SIDE SLIDING DOOR OPENS WHILE DRIVING.
EQUIPMENTOctober 27, 1997
RADIO AND CASSETTE PLAYER FAILED.
ENGINE AND ENGINE COOLINGOctober 27, 1997
ENGINE MAKES THUMPING NOISE.
ENGINE AND ENGINE COOLINGOctober 27, 1997
BROKEN ENGINE MOUNT FAILED.
ELECTRICAL SYSTEMOctober 27, 1997
DESIGN LOCATION OF ELECTRICAL WIRES CAUSED THEM TO BE CUT BY THE FAN BLADE CAUSING THE CAR NOT TO START.
SERVICE BRAKES, HYDRAULICOctober 27, 1997
FRONT BRAKES FAILED CAUSING THEM TO CATCH ON FIRE WHILE DRIVING DOWN A HILL, BRAKES HAVE BEEN REPLACED BUT STILL DO NOT OPERATE PROPERLY.
Fire reported
NHTSA #605274SERVICE BRAKES, HYDRAULICOctober 27, 1997
BRAKES FAILED.
STEERINGOctober 27, 1997
RACK AND PINION FAILED CAUSING NOISE.
STEERINGOctober 27, 1997
POWER STEERING FAILED.
SERVICE BRAKES, HYDRAULICOctober 27, 1997
REAR BRAKES FAILED.
STEERINGOctober 22, 1997
STEERING IS VERY WOBBLY & VERY LOOSE; SPEED WOULD VARY WHEN IT HAPPENS. WOULD PULL TO RIGHT & DRIFT; INTERMITTENT GRINDING IN STEERING MECHANISM; WOULD LOCK UP WHEN PARKING OR BACKING UP; TOOK TO DEALER 3 TIMES & HAD RACK & PINION , STEERING PUMP REPLACED, BUT PROBLEM STILL EXISTS. *AK
ENGINE AND ENGINE COOLINGOctober 22, 1997
ENGINE FIRE.
Fire reported
NHTSA #523773ENGINE AND ENGINE COOLINGOctober 22, 1997
ENGINE FIRE.
Fire reported
NHTSA #526084FUEL SYSTEM, GASOLINEOctober 22, 1997
FUEL GAUGE AND TANK FAILED.
ELECTRICAL SYSTEMOctober 22, 1997
HORN FAILED.
SERVICE BRAKES, AIROctober 22, 1997
REAR BRAKE SHOE FAILED.
SERVICE BRAKES, HYDRAULICOctober 22, 1997
BRAKE SHOES FAILED.
ELECTRICAL SYSTEMOctober 22, 1997
BATTERY FAILED.
CHILD SEATOctober 15, 1997
BUILT IN (CHILD SEAT) BELTS CONTINUED TO TIGHTEN ON CHILD AND WOULD NOT RELEASE PROPERLY.
LATCHES/LOCKS/LINKAGESOctober 14, 1997
DESIGN OF THE DOOR LOCK ALLOWS FOR THE PASSENGER TO OPEN FROM INSIDE WHEN LOCKED, RESULTING IN ACCIDENTAL OPENING WHILE TRAVELING 60 MPH.
INTERIOR LIGHTINGOctober 14, 1997
DOOR AJAR LIGHT OVER SENSITIVE.
FUEL SYSTEM, GASOLINEOctober 10, 1997
GAS TANK COLLAPSED, TANK READING SAID ZERO, WITH GAS IN TANK, DEALER REPLACED TANK, SUBSEQUENTLY, TANK FITTING BECAME LOOSE, CAUSING GASOLINE SPILLAGE ON VEHICLE/ONTO GROUND, COULD SMELL GAS FUMES. *AK *SLC
FUEL SYSTEM, GASOLINE,POWER TRAINOctober 8, 1997
FUEL TANK LEAKED AT TOP OF TANK WHERE IT WAS MOLDED TO A HOSE OUTLET. FUEL LEAKED WHEN TANK WAS FULL. ALSO TRANSMISSION GASKET LEAK. *AK
FUEL SYSTEM, GASOLINEOctober 2, 1997
WHILE DRIVING THE VEHICLE STALLS INTERMITTENTLY WHICH CAN CAUSE AN ACCIDENT. DEALER CLEANED OUT THE THROTTLE BODY 3 TIMES DUE TO CARBON BUILD UP WHICH HASN'T SOLVED THE PROBLEM. *AK
STEERINGSeptember 19, 1997
WHILE DRIVING THE TRUCK LOSES ALL STEERING. THIS HAPPENS BECAUSE THE STEERING BELT SLIPS. DRIVER HAS EXPERIENCE LOSS OF STEERING FIVE TIMES. *AK
ELECTRICAL SYSTEMSeptember 16, 1997
ENGINE STALLS ON FREEWAY WITHOUT WARNING, CAUSED CRASH, REARENDED BY ANOTHER VEHICLE. DEALER HAS NOT DUPLICATED PROBLEM AFTER SEVEN TIMES, NO REPAIRS. *AK
Crash reported
NHTSA #815485ELECTRICAL SYSTEMSeptember 11, 1997
ELECTRICAL SYSTEM FAILURE, CAUSING THE WINDSHIELD WIPERS, RADIO AND DOOR LOCKS TO ACTIVATE THEMSELVES ON AND OFF INTERMITTENTLY. THE CAR IS ALSO HAVING TROUBLE STARTING BECAUSE OF ELECTRICAL FAILURES.
FUEL SYSTEM, OTHERSeptember 10, 1997
FUEL GAUGE FAILED.
VISIBILITYSeptember 3, 1997
TAILGATE WINDOW SHATTERED.
CHILD SEATSeptember 3, 1997
THE CHILD CAR SEAT STRAPS WOULD NOT RELEASE, THEY ONLY GET TIGHTER AND TIGHTER. THE CONSUMER WAS NOT SHOWN THE RELEASE HOOKS IN ORDER TO RETRACT STRAPS EFFICIENTLY.
SERVICE BRAKES, HYDRAULICSeptember 2, 1997
WHEN APPLYING THE ABS BRAKES THE PEDAL WILL TRAVEL TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. THE ABS BRAKE LIGHT ILLUMINATED, INDICATING MALFUNCTION WITHIN SYSTEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
STRUCTURESeptember 2, 1997
AUTOMATIC DOOR LOCKS FAILED.
SERVICE BRAKES, HYDRAULICSeptember 2, 1997
BRAKE CYLINDER FAILED.
SERVICE BRAKES, HYDRAULICSeptember 2, 1997
BRAKE SHOE FAILED.
SERVICE BRAKES, HYDRAULICSeptember 2, 1997
BRAKE DRUM FAILED.
SERVICE BRAKES, HYDRAULICAugust 29, 1997
BRAKES FAILED.
POWER TRAINAugust 29, 1997
TRANSMISSION SEAL LEAK.
STEERINGAugust 29, 1997
RACK AND PINION STEERING FAILED.
SERVICE BRAKES, HYDRAULICAugust 29, 1997
REAR BRAKES FAILED.
STEERINGAugust 28, 1997
CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH THE POWER STEERING ON VEHICLE. DEALER COULD NOT DUPLICATE THE PROBLEM. *AK
FUEL SYSTEM, GASOLINEAugust 28, 1997
GAS TANK DOOR OCCASIONALLY DOES STICKS.
LATCHES/LOCKS/LINKAGESAugust 28, 1997
SLIDE DOOR OCCASIONALLY DOES NOT UNLOCK.
FUEL SYSTEM, OTHERAugust 28, 1997
GAS LEAK AFTER FUEL TANK RECALL REPAIR.
ENGINE AND ENGINE COOLINGAugust 28, 1997
HEARD A LOUD CLANKING/CLINKING NOISE WHILE DRIVING VEHICLE; NOISE OCCURRED AFTER HAVING A FREE OIL CHANGE DONE AT DEALER. HAD PULLED VEHICLE TO SIDE OF ROAD & CHECKED OIL. THERE WAS NO OIL. IT WAS DRY. *AK
SERVICE BRAKES, HYDRAULICAugust 27, 1997
BRAKES FAILED TWICE.
FUEL SYSTEM, GASOLINEAugust 26, 1997
GAS TANK LEAKS GAS . THE FUEL TANK SPLIT ON TOP. *AK DEALER FOUND THE PLASTIC TANK HAD SPLIT ON TOP, CONSUMER HAD TO WAIT FOR 2 WEEKS FOR REPLACEMENT DUE TO NATIONAL BACK ORDER. *SLC
STEERINGAugust 26, 1997
WHILE DRIVING THE VEHICLE IN WET CONDITIONS WITH A/C ON, WHEN TURNING LEFT, THE STEERING WOULD LOCK UP. THE PROBLEM WAS NOT CORRECTED. VEHICLE HAS BEEN SOLD. *AK
VEHICLE SPEED CONTROLAugust 13, 1997
PARKED VEHICLE, SHIFTED TO PARK, SHUT OFF ENGINE, REMOVED KEY FROM IGNITION, VEHICLE ROLLED BACKWARDS, WHEEL RAN OVER LEG OF DRIVER, CRASHED INTO STREET SIGN, CAUSE UNKOWN, NOT CHECKED BY DEALER. *AK
Crash reported1 injury(ies)
NHTSA #815325STEERINGAugust 7, 1997
STEERING WHEEL LOCKE DUP THREE TIMES WHEN GOING THROUGH PUDDLE, ALMOST HIT OTHER VEHICLES APPROACHING IT. ALSO, ENGINE BELT SLIPPED/REPLACED. *AK
STEERING,FUEL SYSTEM, GASOLINEAugust 7, 1997
FUEL SYSTEM AND STEERING PROBLEMS.
ENGINE AND ENGINE COOLINGAugust 6, 1997
VEHICLE STALLS AND CUTS OFF IN HOT WEATHER WITH THE AIR CONDITIONING ON.
SEAT BELTSAugust 5, 1997
VEHICLE'S INTERGRATED CHILD SEAT RETRACTING BELT WAS RETRACTING BY ITSELF AND WAS CHOKING THE CHILD. THE PARENT HAD TO CUT OUT THE CHILD. *AK
STEERINGAugust 4, 1997
VEHICLE'S STEERING POWER GOES OUT WHEN DRIVEN FOR LONG PERIODS OF TIME. DEALER HAS TRIED TO REPAIR THE VEHICLE. *AK
SERVICE BRAKES, AIRAugust 4, 1997
VEHICLE'S FRONT DISC HUB ROTORS ARE DEFECTIVE. THEY ARE CHIPPING OFF IN THE INSIDE. *AK
POWER TRAINJuly 25, 1997
THE TORQUE CONVERTER GAVE OUT WHILE THE VEHICLE WAS BEING DRIVEN AT 70 MPH. THE STEERING AND TRANSMISSION WERE LOST. *AK
ELECTRICAL SYSTEMJuly 22, 1997
WIRING HARNESS ROUTED UNDER BATTERY, CAUSING BATTERY ACID TO EAT THROUGH WIRES.
ENGINE AND ENGINE COOLINGJuly 22, 1997
SERPENTINE BELT BROKE.
ELECTRICAL SYSTEMJuly 22, 1997
DEFECTIVE ELECTRONIC CHARGING SYSTEM CAUSED OVER CHARGING OF THE BATTERY. THIS CAUSED SULFURIC ACID TO SPEW FROM THE BATTERY SPILLING ONTO THE MAIN ELECTRICAL WIRING HARNESS THAT IS ROUTED UNDER THE BATTERY. THERE WAS A COMPLETE FAILURE OF ELECTRICAL ITEMS.
ENGINE AND ENGINE COOLINGJuly 17, 1997
ENGINE: WHEN DRIVING ALONG IN TRAFFIC THE VEHICLE WILL AUTOMATICALLY SHUT DOWN WITHOUT ANY WARNING.. DEALER HAS CHECKED TWICE AND THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE. *AK
SEAT BELTSJuly 17, 1997
THE INTERGRATED CHILD SEAT IN VEHICLE IS FAULTY. WHEN CHILD IS PLACED IN SEAT IT JAMS AND STRAPS CANNOT BE PULLED OUT. THIS HAS OCCURRED ON THREE DIFFERENT TIMES. DEALERS HAVE NOT BEEN ABLE TO CORRECT PROBLEM. *AK
SEAT BELTSJuly 1, 1997
PERIODIC LOCKING/JAMMINGOF SEAT BELT, CAUSING CHILDREN TO BE TRAPPED IN INTEGRATED CHILD SAFETY SEAT. *AK
SERVICE BRAKES, HYDRAULICJune 18, 1997
HEARD SQUEALING NOISE COMING FROM FRONT WHEEL, ACCORDING TO DEALER CAUSED BY WEAR AND TEAR, REPLACED BRAKE ROTORS/PADS.
SEAT BELTSJune 17, 1997
INTEGRATED CHILD SEAT FAILED TWICE PRIOR TO RECALL. *AK
VEHICLE SPEED CONTROLJune 16, 1997
DRIVING ABOUT 5 MPH DRIVER TRIED TO MAKE A RIGHT HAND TURN, VEHICLE CONTINUED STRAIGHT AHEAD AND NEVER TURNED BACK TO ORIGINAL POSITION. *AK
STEERINGJune 4, 1997
SITTING AT A STOP SIGN ,PROCEEDED TO MAKE A LEFT HAND TURN WHEN THE STEERING LOCKED . APPLYING PRESSURE GOT THE VEHICLE TO RETURN TO STEERING. INTERVALS OF STIFFNESS 24 HOURS PRIOR TO THIS INCIDENT. VEHICLE WAS TOWED AND THE DEALERS SAID THERE IS NOTHING WRONG WITH IT. *AK
FUEL SYSTEM, GASOLINEJune 2, 1997
CAP ON FUEL TANK LEAKS.
CHILD SEATMay 22, 1997
EA97003, WHEN UNHOOKING THE LATCH ON THE SEAT THE BELTS RETRACTED UP AROUND THE CHILD'S NECK AND CHEST SO TIGHT THAT THE BELTS HAD TO BE CUT TO REMOVE THE CHILD. THE BELTS ON THE CHILD SEAT WILL BE REPLACED BY DEALER. *AK
CHILD SEATMay 15, 1997
HAD PUT CHILD IN SEAT; WENT TO GET CHILD OUT & LATCH WOULD NOT RELEASE; WHEN T-SHIELD HARNESS IS MOVED, IT TIGHTENS. PULLS AGGRESSIVELY HARD ON LATCH UNTIL IT RELEASES. HAPPENS CONSTANTLY. *AK
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMMay 9, 1997
BATTERY BLEW UP, RESULTING IN AN ACCIDENT. ALSO FUEL TANK LEAK. *AK
Crash reported
NHTSA #812126CHILD SEATMay 9, 1997
REAR BENCH INTERGRATED CHILD SAFETY SEATS LOCKING MECHANIISM WILL NOT UNLATCH. CHILDREN HAVE TO SLIDE OUT. DEALER TRIES TO RERAIR SEAT. *AK
SEAT BELTSMay 8, 1997
INTEGRATED CHILD SAFETY SEAT BELT LOCKS UP, TIGHTENS AROUND CHEST OF OCCUPANT, 3 YEAR OLD, DEALER REMOVED ENTIRE SEAT BELT SYSTEM, REPLACED SYSTEM. *AK
STEERINGApril 28, 1997
POWER STEERING PUMP SHAFT FAILED.
POWER TRAINApril 17, 1997
TRANSMISSION FAILED.
STEERINGApril 17, 1997
STEERING GEAR FAILED, CAUSING LOUD NOISE DURING LOW SPEED AND TIGHT TURNS.
STRUCTUREApril 17, 1997
THE AUTOMATIC DOOR LOCK FAILED TO LOCK/ UNLOCK THE DRIVER'S SIDE SLIDING DOOR.
ENGINE AND ENGINE COOLINGApril 16, 1997
ENGINE SHUT OFF.
FUEL SYSTEM, GASOLINEApril 15, 1997
GAS TANK LEAKS WHEN FILLED BEYOND 3/4 TANK.
ELECTRICAL SYSTEMApril 14, 1997
FRONT/REAR WINDSHIELD WIPERS FAILED DUE TO AN ELECTRICAL SHORT.
ENGINE AND ENGINE COOLINGApril 14, 1997
SERPENTINE BELT ADJUSTMENT BROKE AND TOOK OT MAJOR ENGINE PARTS AND WIRES.
SERVICE BRAKES, HYDRAULICApril 11, 1997
REAR BRAKES REPLACED.
SERVICE BRAKES, HYDRAULICApril 11, 1997
FRONT BRAKE ROTORS OUT OF ROUND.
SERVICE BRAKES, HYDRAULICApril 11, 1997
BRAKE NOISE.
SERVICE BRAKES, HYDRAULICApril 11, 1997
REAR BRAKES FAILED.
ELECTRICAL SYSTEMApril 10, 1997
BATTERY FAILED.
EQUIPMENTApril 10, 1997
AIR CONDITIONER REPAIRED.
UNKNOWN OR OTHERApril 10, 1997
ENGINE WARNING LIGHT ILLUMINATED.
VISIBILITYApril 10, 1997
WINDSHIELD WIPERS ENGAGE BY THEMSELVES.
STRUCTUREApril 10, 1997
PASSENGER'S SIDE COWL PANEL CAME LOOSE.
EQUIPMENTApril 10, 1997
CD PLAYER INOPERATIVE.
SERVICE BRAKES, HYDRAULICApril 10, 1997
ANTILOCK BRAKES FAILED TWICE.
FUEL SYSTEM, GASOLINEApril 10, 1997
GAS TANK FAILED.
ELECTRICAL SYSTEMApril 10, 1997
BATTERY FAILED.
STRUCTUREApril 10, 1997
POWER DOOR LOCK SENSOR FAILED.
FUEL SYSTEM, GASOLINEApril 10, 1997
FUEL FILLER FAILED.
FUEL SYSTEM, GASOLINEApril 10, 1997
FUEL TANK DEFECTIVE.
SEAT BELTSApril 8, 1997
INTEGRATED CSS: PUSHED RED RELEASE BUTTON TO UNLOCK SEAT, PULLED DOWN TO LOOSEN, SEAT CONTINUED TO RETRACT TIGHTER/TIGHTER, CRUSHING CHILDS CHEST; SAME PROBLEM WITH CHILD SEAT ON PASSENGER'S SIDE. THIS TIME CHILD'S HAIR CAUGHT IN RETRACTOR, PARENT LITERALLY HAD TO CUT CHILD'S HAIR OUT, DOWN TO SCALP OUT OF RETRACTOR; HAS APPOINTMENT WITH DEALER TO HAVE SEATS LUBRICATED. *AK
ENGINE AND ENGINE COOLINGApril 1, 1997
VEHICLE CAUGHT ON FIRE.
Fire reported
NHTSA #516091AIR BAGSApril 1, 1997
DESIGN OF VEHICLE WITH AIR BAGS IS NOT CONDUCIVE FOR DRIVERS 5 FEET TALL AND 110 LBS.
FUEL SYSTEM, GASOLINEMarch 24, 1997
GAS TANK FILLER TUBE LEAKS.
SERVICE BRAKES, HYDRAULICMarch 14, 1997
BRAKE CYLINDERS FAILED.
ELECTRICAL SYSTEMMarch 14, 1997
ELECTRICAL FAILED.
ELECTRICAL SYSTEMMarch 14, 1997
COMPUTER FAILED.
ENGINE AND ENGINE COOLINGMarch 14, 1997
ENGINE FAILED.
SEATSMarch 14, 1997
DRIVERS SEAT FAILED AND REPLACED.
PARKING BRAKEMarch 14, 1997
EMERGENCY BRAKE HANDLE WAS FAILED FOUR TIMES AND REPLACED.
SERVICE BRAKES, HYDRAULICFebruary 28, 1997
WHILE DRIVING EXPERIENCED HYDRAULIC BRAKES MALFUNCTIONING, NOTICED GRINDING NOISE, METAL TO METAL RUBBING; WHILE APPLYING BRAKES ALSO, CONSTANT REAR BRAKE NOISE WHEN SLOWING DOWN UNTIL HALT. MANUFACTURER ISSUED TSB, DEALER RESURFACED AND FINALLY REPLACED FRONT ROTORS, PROBLEM STILL PERSISTS. *AK
ELECTRICAL SYSTEMFebruary 26, 1997
INTERMITTENT STALLING. *AK
POWER TRAINFebruary 24, 1997
TRANSMISSION SLIPS.
SERVICE BRAKES, HYDRAULICFebruary 24, 1997
BRAKE NOISE.
CHILD SEATFebruary 24, 1997
LEFT SIDE OF CHILD SAFETY SEAT WON'T RELEASE.
SERVICE BRAKES, HYDRAULICFebruary 24, 1997
REAR BRAKE SHOES REPLACED.
SERVICE BRAKES, HYDRAULICFebruary 24, 1997
WHEEL CYLINDERS REPLACED.
PARKING BRAKEFebruary 24, 1997
PARKING BRAKE CABLE MISADJUSTED.
FUEL SYSTEM, GASOLINEFebruary 24, 1997
FUEL GAUGE INACCURATE.
WHEELSFebruary 24, 1997
LEFT REAR WHEEL COVER CAME OFF DUE TO CRACK.
POWER TRAINFebruary 24, 1997
TRANSMISSION FLUID LEAK.
POWER TRAINFebruary 24, 1997
TRANSAXLE REPAIRED.
POWER TRAINFebruary 24, 1997
TRANSMISSION GEAR SHIFTER FAILURE.
ENGINE AND ENGINE COOLINGFebruary 24, 1997
GASKET LEAK.
LATCHES/LOCKS/LINKAGESFebruary 20, 1997
EXPERIENCED SLIDING DOOR LATCH BUTTON FAILURE WHICH PREVENTS DOORS FROM OPENING AND EXITING VEHICLE. *AK
FUEL SYSTEM, GASOLINEFebruary 18, 1997
GAS TANK "RING" FAILED, CAUSING GAS SMELL.
ENGINE AND ENGINE COOLINGFebruary 14, 1997
INTERMITTENT STALLING, CAUSING ACCIDENT/INJURIES.
Crash reported3 injury(ies)
NHTSA #514845TIRESFebruary 12, 1997
MICHELIN LEFT REAR TIRE BLEW OUT AT SIDEWALL.
ELECTRICAL SYSTEMFebruary 12, 1997
ELECTRICAL SYSTEM FAILS WHEN VEHICLE IS NOT WARMED UP SUFFICIENTLY, CAUSING LIGHTS/TURN SIGNAL/POWER WINDOWS/RADIO/ AIR CONDITIONER TO BECOME INOPERATIVE.
FUEL SYSTEM, GASOLINEFebruary 12, 1997
GAS TANK BUCKLED TO THE POINT OF ONLY TAKING 75 PERCENT OF CAPACITY.
STRUCTUREFebruary 12, 1997
PROBLEM WITH LEFT SIDE OF DOOR.
FUEL SYSTEM, GASOLINEFebruary 12, 1997
FUEL TANK LEAK.
STRUCTURE,SEATSFebruary 6, 1997
REMOVABLE SEAT HAS SHARP EDGES, CAUSING INJURIES WHEN REMOVED DUE TO A DESIGN PROBLEM, IN FOR REPAIRS, DOOR EDGE GUARD AROUND THE METAL EDGES BOLTS ARE STILL COMING OUT. *AK
1 injury(ies)
NHTSA #804729FUEL SYSTEM, GASOLINEFebruary 6, 1997
GAS TANK SEAL LEAKS.
STRUCTUREJanuary 24, 1997
PASSENGER'S SLIDING DOOR STICKS.
FUEL SYSTEM, GASOLINEJanuary 24, 1997
GAS TANK REPLACEMENT DUE TO INOPERATIVE GAS GAUGE.
SERVICE BRAKES, HYDRAULICJanuary 17, 1997
WHEN VEHICLE COMES TO STOP ITJERKS AND PULSATES DUE TO THE WARPING OF THE FRONT BRAKE DISC ROTORS. *AK
POWER TRAINJanuary 14, 1997
TRANSMISSION WON'T ENGAGE GOING FROM PARK TO REVERSE AND FROM REVERSE TO DRIVE OR FROM PARK TO DRIVE. VEHICLE ROLLS DEPENDING ON THE WAY IT IS PARKED. *AK
LATCHES/LOCKS/LINKAGESJanuary 14, 1997
THE SLIDING DOOR IS HARD TO CLOSE, IF NOT CLOSED RIGHT THE DOOR COMES OPEN . *AK
LATCHES/LOCKS/LINKAGESJanuary 7, 1997
SLIDING SIDE DOOR WILL NOT LATCH PROPERLY, HAD THREE ATTEMPTED FIXES. *AK
POWER TRAINJanuary 2, 1997
TRANSMISSION STICKS IN 2ND GEAR. *AK
STEERING,SERVICE BRAKES, HYDRAULICDecember 12, 1996
NOISY REAR BRAKES; ALSO STEERING COLUMN MAKES CLUNKING NOISE WHEN TURNING WHEEL. *AK
SEAT BELTSDecember 10, 1996
CONSUMER WAS IN A COLLISION AND THE DRIVER'S SIDE AUTOMATIC SEAT BELTS DID NOT RESTRAIN DRIVER WHO WAS INJURED . PLEASE DESCRIBE . *AK
Crash reported1 injury(ies)
NHTSA #806059CHILD SEATDecember 4, 1996
SEAT BELT RESTRAINT ON BUILT IN CHILD SAFETY SEAT TOO SHORT, CAUSING NECK IRRITATION.
SEAT BELTSDecember 3, 1996
OWNER HAS BUILT-IN CHILD SEAT IN HER MINI VAN, SHE STATES THAT THE STRAPS LOCK CHILD IN AND THAT BUCKLE CAN'T BE RELEASED WHEN EXITING VEHICLE. *AK
POWER TRAINNovember 27, 1996
TRANSMISSION NOISE.
SERVICE BRAKES, HYDRAULICNovember 27, 1996
BRAKE NOISE.
FUEL SYSTEM, GASOLINENovember 27, 1996
FUEL ODOR.
STRUCTURENovember 27, 1996
SLIDING PASSENGER DOORS HARD TO OPEN.
SERVICE BRAKES, HYDRAULICNovember 25, 1996
ON NUMEROUS OCCASIONS ABS BRAKES HAS HAD PERSISTS PROBLEMS.
ENGINE AND ENGINE COOLINGNovember 18, 1996
WHILE DRIVING VEHICLE CAUGHT ON FIRE IN ENGINE COMPARTMENT AREA, THE CABIN WAS FILLED WITH BLACK SMOKE. *AK *JB
Fire reported
NHTSA #805172SEAT BELTSNovember 12, 1996
CHILD SAFETY SEAT; WHEN ENGAGED AS INSTRUCTED BY MANUAL, T- SHIELD DOES NOT HOLD ADEQUATELY, CHILD CAN STAND UP IN CSS; ALSO, AFTER RELEASING LOCKING MECHANISM IT WILL NOT RELEASE; GETS TIGHTER/TIGHTER AROUND NECK OF OCCUPANT, NEARLY CHOKING CHILD.*AK
LATCHES/LOCKS/LINKAGESNovember 6, 1996
THE DRIVER'S SIDE SLIDING DOOR SOMETIMES WILL NOT LATCH AFTER CLOSING THE DOOR. *AK
SERVICE BRAKES, HYDRAULICNovember 6, 1996
POOR ABS PERFORMANCE, DURING NORMAL BRAKING SITUATIONS PERIODICALLY THE BRAKE PEDAL WILL BECOME HARD, AND NOT GO DOWN. *AK DEALER CAN NOT FIND ANY PROBLEMS . *SLC
FUEL SYSTEM, GASOLINENovember 6, 1996
TOOK VEHICLE TO THE DEALER 3 TIMES FOR REPAIRS AND THE VEHICLE IS STILL LEAKING GAS WHICH POSES A POTENTIAL FIRE HAZARD. *AK
LATCHES/LOCKS/LINKAGESOctober 31, 1996
THE PASSENGER'S SIDE SLIDING DOOR IS LOCKED IN PLACE. CONSUMER WAS UNABLE TO OPEN THE DOOR. *AK
STRUCTUREOctober 31, 1996
WHILE TRYING TO OPEN THE SLIDING DOOR , THE DOOR STICKS AND WILL NOT LET YOU OPEN THE DOOR. *AK
STRUCTUREOctober 30, 1996
SLIDING DOORS HARD TO OPEN FROM INSIDE.
SERVICE BRAKES, HYDRAULICOctober 28, 1996
ABS BRAKE FAILURE, WHEN BRAKES WERE APPLIED, EXPERIENCED EXTENEDED STOPPING DISTANCE, ALSO THE PEDAL WAS VERY SOFT. *AK
STEERINGOctober 22, 1996
THE POWER STEERING GOES OUT WHEN HITTING A PUDDLE ON THE RIGHT SIDE WHILE DRIVING THE VEHICLE.*AK
EXTERIOR LIGHTINGOctober 21, 1996
ON SEVERAL OCCASIONS BOTH INTERIOR/EXTERIOR TURN SIGNALS WILL FUNCTION WHEN SWITCH IS ENGAGED. AREA DEALER NOT ABLE TO CORRECT FAILURE. PLEASE DESCRIBE DETAILS.
ENGINE AND ENGINE COOLINGOctober 18, 1996
ENGINE DIED 3 TIMES. CALLED CUSTOMER SERVICE REP. AUDREY WHO WAS VERY RUDE AND UNHELPFUL.
LATCHES/LOCKS/LINKAGESOctober 17, 1996
INOPERATIVE PASSENGER SLIDING DOOR--DOESN'T PROPERLY LATCH.
STEERINGOctober 11, 1996
POWER STEERING LOCKED UP WHEN DRIVER WAS MAKING A U-TURN WITH ENGINE STILL ON. THE STEERING HAS LOCKED UP SEVERAL TIMES SINCE THEN. DEALERSHIP WAS NOT ABLE DUPLICATE FAILURE. PLEASE DESCRIBE DETAILS.*AK
VISIBILITYOctober 2, 1996
REAR WINDOW SHATTERED UPON IMPACT, CAUSING GLASS TO FLY THOROUGH OUT VEHICLE.
Crash reported
NHTSA #509449ENGINE AND ENGINE COOLING,POWER TRAIN,UNKNOWN OR OTHERSeptember 30, 1996
WHILE DRIVING, SPEED DROPPED FROM 60 MPH TO 35 MPH, FOLLOWED BY 'SERVICE ENGINE SOON' LIGHT COMING ON/SPEEDOMETER FAILURE AND GEAR INDICATOR LIGHTS COMING ON.
SERVICE BRAKES, HYDRAULICSeptember 24, 1996
REAR BRAKES NOISY.
SERVICE BRAKES, HYDRAULICSeptember 16, 1996
CONSUMER STATES THAT YOU CAN HEAR A GRINDING NOISIE WHEN YOU APPLY THE BRAKES. THE SYSTEM HAS ABS. NEW BRAKES PUT ON AT (13, 000) MILES.*AK
AIR BAGSSeptember 11, 1996
PASSENGER'S AIRBAG DEPLOYED TO LEFT INSTEAD OF RECTANGULAR OR SQUARE SHAPE, DID NOT INFLATE FULLY, PASSENGER FELL FORWARD TO RIGHT OF AIRBAG, CAUSED INJURIES.*AK
Crash reported1 injury(ies)
NHTSA #802197LATCHES/LOCKS/LINKAGESSeptember 10, 1996
THE PASSENGER'S SIDE SLIDING DOOR, WHEN OPENED, THE DOOR WOULDN'T HOLD, IT SHUT ON PASSENGER. PLEASE DESCRIBE .*AK
STRUCTURESeptember 9, 1996
EXPERIENCES INTERMITTENT FAILURE WHEN TRYING TO CLOSE SLIDING DOOR, DOOR WON'T CLOSE.*AK
STEERING,SERVICE BRAKES, HYDRAULICSeptember 4, 1996
STEERING WHEEL LOCKS AFTER A 90 DEGREE LEFT/90 DEGREE RIGHT TURNS, LOCKS ON SECOND TURN, CAUSES LOSS OF STEERING CONTROL, CAUSED ACCIDENT; ALSO REAR ABS BRAKES GROAN/VIBRATE, CAUSING LACK OF BRAKING POWER, DECREASE IN STOPPING DISTANCE.*AK
Crash reported
NHTSA #801767SUSPENSIONSeptember 3, 1996
CONSUMER WAS DRIVING AND THE FRONT STRUT WELD BROKE THE SUSPENSION . PLEASE DESCRIBE .*AK CONSUMER STATES THE WELD THAT ATTACHES THE STABILIZER LINK BALL JOINT TO THE STRUT BROKE, CAUSING THE LINK TO COME LOOSE AND TANLED IN THE STEERING. *SLC
STRUCTUREAugust 28, 1996
SOMTIMES THE SLIDING DOOR IS HARD TO OPEN AND CLOSE, HAVE HAD PROBLEM ABOUT A DOZEN TIMES OFF AND ON . PLEASE DESCRIBE .
SERVICE BRAKES, HYDRAULICAugust 28, 1996
ANTILOCK BRAKE SYSTEM FAILS INTERMITTENTLY IN INCLEMENT WEATHER, CAUSING BRAKES TO LOCK UP.
STEERING,ELECTRICAL SYSTEMAugust 19, 1996
VEHICLE STALLS OUT WHILE DRIVING WITH NO WARNING. WHEN THIS OCCURS NO STEERING/INSTRUMENT CONTROLS ARE OPERATIVE. *AK
FUEL SYSTEM, GASOLINEAugust 12, 1996
EXPERIENCED RAW GAS FUMES COMING INTO VEHICLE INTERIOR, FOUND GAS TANK HAD SPLIT OPEN UNDERNEATH ALONG SEAM, NO ACCIDENT.*AK
VEHICLE SPEED CONTROLAugust 5, 1996
WHEN CRUISE CONTROL IS ENGAGED AND THE VAN IS GOING UPHILL , THE ENGINE WILL RACE OUT OF CONTROL.*AK
POWER TRAINJuly 25, 1996
TRANSMISSION GEAR STICKS. *SD
SERVICE BRAKES, HYDRAULICJune 21, 1996
WHEN BRAKES ARE APPLIED, RUBBING NOISE OCCURS, FOLLOWED BY DIFFICULTY STOPPING VEHICLE.
SEATSJune 21, 1996
SLIDING REAR BENCH SEAT BROKE.
STRUCTUREJune 21, 1996
MALFUNCTIONING SIDE DOOR LOCKS.
VISIBILITYJune 21, 1996
MALFUNCTIONING WINDSHIELD WIPER SWITCH.
POWER TRAINJune 21, 1996
LOUD GRINDING NOISE IN TRANSMISSION WHEN PUT IN DRIVE/REVERSE.
STEERINGJune 21, 1996
CLICKING NOISE IN STEERING COLUMN.
VEHICLE SPEED CONTROLJune 21, 1996
NOISE IN SPEEDOMETER WHILE BRAKING.
TIRESJune 21, 1996
CLICKING NOISE IN RIGHT FRONT TIRE.
EXTERIOR LIGHTINGJune 21, 1996
BLINKER NOT VISIBLE ON DASHBOARD WHILE ENGAGED.
LATCHES/LOCKS/LINKAGESFebruary 28, 1996
HIT INSIDE OF GARAGE AT 3 MPH, AND REAR TAILGATE FLEW OPEN, DEALERSHIP COULD NOT FIND A PROBLEM WITH VEHICLE. *AK *SLC
STRUCTUREFebruary 21, 1996
BUILT IN CHILD SAFTY SEAT,THE HARNESS STRIPS LOCKUP AND YOU CAN'T GET THE CHILD OUT UNLESS YOU PULL HARD ON THE STRAPS. *AK
STRUCTUREFebruary 21, 1996
BUILT IN CHILD SAFTY SEAT,THE HARNESS STRIPS LOCKUP AND YOU CAN'T GET THE CHILD OUT UNLESS YOU PULL HARD ON THE STRAPS. *AK