Twice over the winter my serpentine belt came off as I was driving through a puddle. Nothing deeper than a few inches. It also happened once last year.
526 consumer complaints have been filed with NHTSA for the 2000 Dodge Caravan. Click any complaint to view the full owner description.
Twice over the winter my serpentine belt came off as I was driving through a puddle. Nothing deeper than a few inches. It also happened once last year.
Belt under hood keeps falling off and or breaking car seizes up and locks up almost crashed a few times Also engine problems smokes a lot wipers don’t work windows won’t go down also transmission jerks when driving
VEHICLE WAS IN MOTION- WHILE DRIVING ALONG I HEARD AND FELT A LOUD NOISE (BOOM) FROM REAR OF VEHICLE-VEHICLE THEN SWERVED WILDLY OUT OF CONTROL SPINNING AROUND AND TAKING DOWN SIGNS, MAILBOX-AFTER LOOKING AT VAN IT IS APPARENT THAT THE REAR AXLE SLID BACKWARDS IN WHEEL WELL. WHILE BODY IS RUST FREE, UNDERCARRIAGE HAS EXCESSIVE RUST IN SPRING HANGER AREA-VAN HAS BEEN PARKED ON PAVEMENT ITS ENTIRE LIFE.
THE CONSUMER STATED THIS IS THE 2ND TIME THE CHILD SEAT BELT BECAME JAMMED AND WAS NOT ABLE TO GET HIS NEPHEW OUT OF THE SEAT. *TR
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED FOR THE THIRD TIME. AFTER THE PREVIOUS FAILURES, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE SERPENTINE BELT SLIPPED OFF AND NEEDED TO BE REPLACED. AFTER THE RECENT FAILURE, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING 40 MPH, THE AIR BAG WARNING INDICATOR FLASHED ON AND OFF INTERMITTENTLY, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
2000 DODGE MINI VAN. CONSUMER WRITES IN REGARDS TO SEAT BELT MALFUNCTION. *SMD THE CONSUMER STATED THE SEAT BELT BECAME TOO TIGHT AROUND A CHILD PASSENGER. THE SEAT BELT HAD TO BE CUT ON 2 SEPARATE OCCASIONS.*JS THE CONSUMER STATED THE POWER CONTROL MODULE BOX MALFUNCTIONED. THE VEHICLE WOULD CUT OFF AND THE ENGINE WOULD REV UP TO 3,000 RPMS. *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (EASTCHESTER CHRYSLER, JEEP, DODGE, 4007 BOSTON ROAD, BRONX, NY) AND A REPAIR APPOINTMENT WAS SCHEDULED. AFTER TWO HOURS OF WAITING AT THE DEALER'S, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT OFFERED NO ASSISTANCE. ALSO, WHENEVER THE VEHICLE WAS STARTED, OIL FUMES WERE NOTICED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,444. PARTS DISTRIBUTION DISCONNECT.
STRUT TOWERS IN ENGINE COMPARTMENT RUSTED THROUGH ESPECIALLY ON THE RIGHT. I'VE BEEN TOLD BY A MECHANIC AND OTHERS THAT THE STRUT TOWER MAY FAIL COMPLETELY AND PUSH UP THROUGH THE HOOD, CAUSING ACCIDENT AND INJURY TO DRIVER (ME).
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE COLLIDED WITH THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE VEHICLE DID NOT HAVE AIR BAGS AND THE HORN MALFUNCTIONED. THE CONTACT RECEIVED INJURIES TO THE LEFT SHOULDER, NECK, BACK, AND HEAD THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO MECHANIC FACILITY WITH PENDING DIAGNOSTIC RESULTS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 296,000.
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE VIN WAS INCLUDED IN THE AIR BAG CLOCK SPRING RECALL, BUT NOT NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE NHTSA CAMPAIGN NUMBER FOR THE CLOCK SPRING RECALL WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 120,194.
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SMELLED AN ABNORMALLY STRONG FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06VE091000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 223,000.
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE TRANSPARENCY OF THE FRONTAL HEADLIGHTS WAS FOGGING CAUSING IT TO BE VERY DIFFICULT TO VIEW THE ROAD AT NIGHT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 07/13/16*LJ UPDATED 07/25/16.*JB
EVERY TIME THIS VEHICLE IS TO BE SERVED FOR SMOG CHECK RENEWAL, THE CHECK ENGINE LIGHT BECOMES AN ISSUE. FOR 2014 I SPENT MONEY IN REPAIRS DEALING WITH A NEW EGR VALVE. THE PROBLEM STOPPED AND PASSED SMOG CHECK. THIS YEAR 2016 I AM HAVING THE SAME PROBLEM. ALL AREAS OF SMOG HAVE PASSED IN THE SMOG TEST EXCEPT THAT RESULTS SHOW A "NOT READY " OBD II SYSTEM. DO THIS MEANS THAT EVERY YEAR THIS VAN IS DUE FOR SMOG CHECK I HAVE TO KEEP BUYING A NEW EGR VALVE OR SPEND MONEY IN THE EMISSION SYSTEM REPAIRS BECAUSE THE EMISSION SYSTEM IS FAULTY BY MAKING? AREAS SHOWING AS NOT READY ARE CATALYST, OXYGEN SENSOR, EGR AND OR VVTVSYSTEM. PLEASE ADVISE. MY NAME IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, THE HORN FAILED, AND THE RADIO FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
CPSC: 200 DODGE CARAVAN: CONSUMER STATES SEAT BELT IS JAMMED. *SS UPDATED 05/25/16*LJ; UPDATED 04/27/18*JB *TR
OVER THE PAST SEVERAL YEARS I HAVE NOTICED MY HEADLIGHT LENS WERE FOGGING UP TO THE POINT WHERE THEY WERE NOT FUNCTIONING SAFELY. I TOOK THE CAR TO THE SHOP WHERE THEY USED AN EMULSIFIER LIQUID TO PARTIALLY RESTORE THE LENSES. THEN I NOTICED THAT OTHER CARS HAD THE SAME PROBLEM. THIS WAS NOT A PROBLEM WHEN THE MANUFACTURERS USED GLASS LENSES. NOW THEY USE PLASTIC. WHAT CAN BE DONE TO ENCOURAGE AUTO MANUFACTURERS TO PLACE SAFE NO-FOG LENSES IN THEIR NEW VEHICLES?
WHEN I TRIED TO PULL MY DODGE CARAVAN (2000) OUT OF THE PARKING LOT AFTER A HEAVY RAINING DAY, I FOUND THE POWER STEERING DIDN'T WORK. I COULD GO FORWARD OR BACKWARD, BUT COULD NOT TURN, OR COULD TURN ONLY VERY SLOWLY (I COULD HEAR THE WHEEL KIND OF MAKING CLICKING SOUND WHEN I TRIED TO TURN). AFTER DRIVING VERY SLOWLY ON THE PARKING LOT AND TRIED TO TURN SLOWLY SEVERAL TIME, THE STEERING FINALLY GOT BACK. I GOOGLED ONLINE AND FOUND MANY PEOPLE HAVE THE SAME PROBLEM, MOSTLY WITH A DODGE, BUT ALSO SOME OTHER CARS. HTTP://WWW.TOPIX.COM/FORUM/AUTOS/DODGE-GRAND-CARAVAN/TC37VJLP6MD4POHVJ SINCE I DON'T DRIVE MUCH AND MOSTLY PARK MY VEHICLE IN THE GARAGE, I DON'T HAVE MUCH PROBLEM. IT HAS HAPPENED A COUPLE MORE TIMES AFTER THE FIRST INCIDENT, BUT IT USUALLY RETURNS NORMAL AFTER I MAKE SEVERAL SMALL TURNS IN THE PARKING LOT. BUT THIS MORNING, IT HAPPENED AGAIN, AFTER I PARKED MY CAR OUTSIDE WITH AN OVERNIGHT RAIN, AND THE WHEEL WAS STILL KIND OF STUCK AFTER I DROVE ABOUT 5 MILES, MAKING SEVERAL TURNS ON PURPOSE IN THE NEIGHBORHOOD. IT'S STILL POURING OUTSIDE, I DON'T KNOW IF I CAN GET THE STEERING BACK TO NORMAL AFTER WORK. SINCE I AM NOT THE ONLY PEOPLE HAVING THE SAME PROBLEM, I HOPE THE MANUFACTURER COULD HELP US SOLVE THE PROBLEM. THANKS!
WHEN DRIVING DOWN THE ROAD AT 25 MPH THE DRIVERS SEAT ALL OF SUDDEN FELL BACK (THE TOP SEAT) AND WONT STAY UP IN POSITION. IT SEEMS THAT IT IS FAULTY DUE TO A MECHANISM NOT BEING ATTACH CORRECTLY. I HAVE NOT BEEN ABLE TO GET THE SEAT FIXED DUE TO HIGH COSTS. ALSO THE REAR CHASSIS BRAKE TUBE SEEM TO RUST EXTREMELY AND CREATE ITSELF A HOLE.
9/8/2008 I WAS TRAVELING ON IR80 & I MUST OF SWERVED A BIT & THE VAN STRUCK A DOT PADDLE MARKER @ HUMBOLDT MILE MARKER 45 IN NEVADA. THE VAN BECAME ENGULFED IN FLAMES & OVERTURNED SIDEWAYS AT LEAST 4 TIMES. MY MOTHER & FATHER PARRISHED AS A RESULT OF THIS ACCIDENT, BURNED SO MUCH THEY COULDN'T RECOGNIZE THEIR GENDER. MY WIFE & I ESCAPED WITH HER GETTING SEVERELY BURNED ABOUT 76% & I ABOUT 68%, WE WAS TRANSPORTED TO HUMBOLTD HOSPITAL THEN AIR TRANSPORTED TO U OF U BURN CENTER SALT LAKE CITY UTAH WHERE SHE SPENT ABOUT 7 MONTHS IN CCU BURN UNIT & I ABOUT 3 MONTHS. THE MARKER POST WAS UPROOTED & STRUCK THE UNDERCARRIAGE OF THE VAN & DETACHED THE FUEL LINE THEN PUNCTURED THE CROSS MEMBER & DEPOSITING THE FUEL LINE IN THE HOLE THE FIRE STARTED THEN WE OVERTURNED WITH A SERIES OF EXPLOSIONS. A MECHANIC EXPLAINED THE SEVERED FUEL LINE WAS A RETURN LINE FROM THE EVAP.CANISTER TO THE FUEL TANK & THAT THE FUEL SYSTEM STAYED AT 49 PSI BEING FED BY AN ELECTRIC FUEL PUMP I REMEMBER DRIVING SPEAKING WITH MY FATHER, MY WIFE & MOM WAS SLEEPING IN THE BACK SEAT THEN I WOKE UP ON FIRE TRYING TO ESCAPE THE WRECKAGE, I HOLLERED @ MY WIFE & I ROLLED OUT OF THE VAN. MY WIFE CHECKED MOM SHE WAS DEAD THEN ANOTHER EXPLOSION BLEW MY WIFE TO THE FRONT SEAT BETWEEN WHERE MY DAD & I SAT, SHE GRABBED DAD BUT HE WOULDN'T COME CAUSE OF MOM. TWO PEOPLE MOVED MY WIFE AFTER MY FATHER SHOVED HER OUT. I STARTED BACK TO THE VAN WHEN ANOTHER EXPLOSION ENGULFED MY FATHER. I DROPPED TO MY KNEES & TOLD A BYSTANDER I JUST KILLED MY MOTHER & FATHER. MY CHILDREN & FAMILY HIRED A BIG TIME LAWYER & IT WAS LOOKING GOOD UNTIL CHRYSLER FILED FOR BANKRUPTCY & CLEARED THEM FROM ALL LAWSUITS PRIOR TO THEIR BANKRUPTCY. MY LAWYER HAD TO WALK AWAY WITH A $30,000 LOSS, SHE WAS 44 & I WAS 48 YEARS OLD PRIME TIME OF OUR LIFE WE STILL BATTLE HEALTH ISSUES FROM THE BURNS & NEVER GOT A RED CENT FROM CHRYSLER. *TR
***BLF NOTE CALL CONSUMER TO GET MORE INFO*** MY MOTHER BOUGHT BRAND NEW MIN VAN FROM DODGE, SHE HAS FOR 8 MONTHS. SHE DROVE IN COUNTY ROAD. SHE HIT POTHOLE IN 40 MPH THEN AIR BAG BLEW UP. SHE NOT ABLE TO SEE ROAD WHEN AIR BAD BLOW UP, THAT CAUSE VAN RUN OFF RIGHT SIDE SHOULDER. COUNTY ROAD HAVE A LOT CURE. VAN HAS NOT HIT TILL, SHE CAN NOT SEE ROAD AND WHEEL GO STAY STRAIGHT WHILE ROAD IS CURE. SHE HAVE CLAIM TO DODGE TWICE AND STILL DENY. SHE LOST EVERYTHING. I GAVE HER MY OLD TRUCK FOR HER TO DRIVE. I AND MY MOTHER HAVE TALK WITH INSURANCE TO FIND OUT WHAT GOING ON. HE SAY IT HAVE TO WAIT FOR RECALL. SO NOW THIS RECALL AIRBAG FINALLY COME OUT. SHE HAVE TO GO HOSPITAL BECAUSE HER HEAD HIT BY STEEL WHEEL. *TR
2000 DODGE CARAVAN. THE KEY IGNITION LOCK FREEZES UP AND (INTERMITTENTLY) WONT MOVE. *MW
DRIVING IN A RAINSTORM THE DRIVE BELT CAME OFF WHILE DRIVING ONTO THE ENTRANCE RAMP OF C270. THE POWER STEERING, WATER PUMP, GENERATOR FAILED. THE CAR WAS NOT ABLE TO DRIVE. *TR
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE SHOCKS WERE COVERED WITH RUST AND CAUSED THE SUSPENSION TO COLLAPSE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A CONTUSION ON THE SHOULDER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE AIR BAGS WERE FAULTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.
THE FRONT DRIVER'S SIDE SHOCK TOWER IS ALMOST COMPLETELY RUSTED THROUGH, CAUSING A SERIOUS DANGER TO ME AND MY FAMILY. THE PROBLEM HAS BEEN PROGRESSING RAPIDLY. *TR
WHILE DRIVING DOWN THE HIGHWAY IT STARTED TO RAIN AND THE POWER STEERING FAILED FOR UNKNOWN REASONS. THE HEATER FAN STOPPED WHICH MADE IT IMPOSSIBLE TO CLEAR THE WINDOWS, THE VEHICLE QUICKLY OVERHEATED, THE LOW BATTERY LIGHT CAME ON. WAS ABLE TO GET TO THE SIDE OF THE ROAD WITH MUCH DIFFICULTY AND DISCOVERED THE POWER STEERING BELT HAD DROPPED OFF. THIS HAS HAPPENED REPEATEDLY EVERY TIME IT RAINS EVEN A LITTLE BIT AND IS VERY MUCH A SAFETY HAZARD. IT HAS MADE THE VEHICLE VERY UNRELIABLE. MERELY RECONNECTING THE BELT IS NOT A SOLUTION TO THIS ISSUE. I WAS WONDERING IF THERE HAS BEEN A RECALL FOR THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 171,000. ..UPDATED 12/17/13 *BF THE CONSUMER STATED THE REPAIR WAS MADE. THE INSTRUMENT PANEL WAS REPLACED DUE TO POOR GROUND WIRING. UPDATED 12/18/13
TODAY I WAS ON AN URBAN FREEWAY IN HEAVY DOWNPOUR. THE DOWNPOUR WAS SO HEAVY RAIN COULD BE SEEN RUNNING OFF THE ROAD. TRAFFIC WAS WIDE SPREAD, BUT MOVING AT 45-50 MPH, DUE TO THE RAIN. MY WIPERS, AT THE HIGHEST SETTING, SLOW DOWN. CAR DINGS. BATTERY LIGHT COMES ON. I TURN OFF THE DEFROSTER (AC AND VENTILATION), REDUCE WIPER SPEED SETTING, SWITCH FROM HEADLIGHTS TO RUNNING LIGHTS, ALL TO REDUCE ELECTRICAL LOAD. I THEN NOTICE THAT THE POWER STEERING HAS FAILED. IT WAS REALLY SCARY. TRUE FEAR. THE FEAR WHICH WE DO NOT OFTEN ENCOUNTER. I SAFELY GOT THE VEHICLE OFF THE FREEWAY. NO FURTHER FAILURE OF SYSTEMS. I DROVE THE VEHICLE TO THE NEAREST SHOP I KNEW OF, WITH CAUTION LIGHTS ON. I THERE LEARNED THAT THE ACCESSORY BELT HAD COME OFF OF THE ENGINE, DUE TO THE RAIN. THE BELT WAS STILL IN GOOD CONDITION, SO THEY SLID THE SAME BELT BACK ON. I WILL HAVE MY PREFERRED MECHANIC INSTALL AN "ANTI SLIP" TENSIONER, BELT, AND PULLEY THIS WEEKEND. THIS ISSUE, THE SERPENTINE BELT SLIPPING OFF THE ENGINE IN RAIN AND SNOW, IS KNOWN TO CHRYSLER, AND KNOWN TO THE NHTSA. BUT IT WAS NOT KNOWN TO ME UNTIL IT THREATENED MY SAFETY, AND THE SAFETY OF THE MOTORISTS AROUND ME. IF I HAD BEGUN GOING AROUND A CURVE WHILE SWITCHING OFF ACCESSORIES, DRIVING ONE HANDED WITH A FAILED POWER STEERING SYSTEM BEFORE I KNEW IT HAD FAILED, I COULD HAVE WRECKED. WHY ONE HANDED? BECAUSE I WAS TURNING OFF ACCESSORIES BECAUSE I DIDN'T UNDERSTAND WHAT WAS WRONG, BECAUSE THE WARNING THE CAR PROVIDED SUGGESTED THAT WAS WHAT I SHOULD BE DOING TO KEEP MY CAR FROM STALLING. I DON'T KNOW WHY NHTSA DECIDED THIS DID NOT MERIT A RECALL. THEY WERE WRONG. I AM VERY THANKFUL THAT MONEY (TO IMPLEMENT THE TECHNICAL SERVICE BULLETIN NHTSA WON'T SHARE) CAN FIX WHAT WENT WRONG TODAY. DON'T OPERATE A GEN III CHRYSLER MINIVAN WITHOUT A BELT UPGRADE. WE CANNOT CONTROL WHEN IT RAINS. *TR
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A LOSS OF POWER STEERING ASSIST. THE CONTACT MENTIONED THAT THE ENGINE OVERHEATED AND THE ENGINE TEMPERATURE WARNING LIGHT ILLUMINATED AS THE DRIVE BELT FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS ADVISED THAT THE IDLE PULLEY BE REPLACED. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 115,000. *TR
EVERY TIME I TURN ON MY HEATER AND DRIVE DOWN THE ROAD A ENGINE LIGHT WILL COME ON. IF I LEAVE THE HEATER OFF FOR A FEW DAYS IT EVENTUALLY GOES OFF. MY DRIVER SIDE WINDOW WILL ACT UP AS THE DOOR LOCK WHEN THE ENGINE LIGHT IS ON. ANOTHER PROBLEM IS THE GASKETS UNDERNEATH THE ENGINE LEAKS GOING DOWN THE ROAD. I KNOW THAT IT DOES HAVE MILES, BUT IT'S A WELL TAKEN CARE CAR AND I THINK YOU SHOULD FEEL SAFE GOING DOWN THE ROAD. I HAVE LOOKED UP THESE PROBLEMS AND THERE ARE MORE PEOPLE WITH THE SAME PROBLEMS. I WOULD NEVER BUY A DODGE. *TR
AFTER DRIVING THROUGH A SMALL WATER PUDDLE I LOST POWER STEERING AND GENERATOR. IT WAGON A WINDY MOUNTAIN ROAD AND WAS VERY HAZARDOUS AS IT LEFT USONA BLIND CURVE IN THE RAIN. IT TURNED OUT THAT THE DRIVE BELT HAD COME OFF. IS APPEARS TO BE A COMMON AN KNOWN ISSUE WITH CHRYSLER. *TR
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THERE WAS A LOUD EXPLOSION HEARD FROM THE FRONT END OF THE VEHICLE AS THE ENGINE STALLED. THE VEHICLE WAS INSPECTED BY THE CONTACT'S MECHANIC WHO LOCATED THE FAILURE AT THE ENGINE BELT TENSIONER BOLT. THE TENSIONER BOLT FAILED AND CAUSED THE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 78,000.
TREAD SEPARATION FROM TIRE WHILE DRIVING ON PARKWAY AT ABOUT 58MPH. TIRE BRAND IS COOPER TIRE. LUCKILY THERE WAS NO CRASH OR INJURIES. *TR
ON AUG. 19 MY HUSBAND HEARD A VERY FAINT "PING" ABOUT A 2 MILES FROM HOME. NOTHING SEEMED TO BE WRONG AND HE FELT IT MUST HAVE BEEN SOMETHING MOVING AROUND IN THE CAR. ON AUG. 20, AFTER DRIVING SEVERAL MILES, I HEARD WHAT SOUNDED LIKE SOMETHING UNDER THE HOOD SELF-DESTRUCTING, THE ODOMETER AND RPM GAUGE WENT WACKY, AND I HAD NO POWER. I WAS FORTUNATE TO BE PERHAPS 50 YARDS FROM AN AUTO SERVICE CENTER AND COASTED INTO THE DRIVEWAY LEAKING FLUID AND FLINGING PARTS. THE TRANSMISSION HAD BLOWN APART. HAD I BEEN ON A FREEWAY I WOULD LIKELY HAVE BEEN KILLED OR KILLED SOMEONE ELSE. FROM TALKING TO MECHANICS IT SEEMS THAT THIS IS A WELL KNOWN DEFECT AND DODGE MANUFACTURED TRANSMISSIONS WERE NOT MODIFIED, BUT THERE HAS BEEN NO RECALL. WE WERE TOLD THAT AFTER MARKET PARTS FROM ANOTHER COMPANY HAD THE PROBLEM ADDRESSED. (WHAT RECOURSE DO WE HAVE. CAN WE EVER EXPECT DODGE TO PAY FOR A REMANUFACTURED TRANSMISSION?) NOTE: THE MILEAGE AND SPEED ARE APPROXIMATE. *TR
THE FOLLOWING REQUEST WAS RECEIVED FROM THE NTSB WEB SITE: MESSAGE: VAN ACCIDENT INCIDENT - 2000 DODGE VAN 2500 ON TUESDAY, MAY 22, 2012 AROUND 4PM, I WAS ON MY WAY TO MARYVILLE TO PICK UP A TV. TRAVELING SOUTH ON EBENEZER ROAD, I ENGAGED THE CRUISE CONTROL SETTING IT AT 45 MPH. APPROACHING NORTH SHORE IN THE RIGHT LANE, I SAW 4-6 CARS WAITING AT THE LIGHT. I TAP THE BRAKE TO DISENGAGE THE CRUISE CONTROL AND IMMEDIATELY FELT THE VAN ACCELERATION. I TURNED INTO THE LEFT LANE TO MISS THE CARS IN THE RIGHT LANE. I REPOSITION MY FOOT BY LIFTING IT UP THINKING THAT I HAD PRESS BOTH THE ACCELERATOR AND BRAKE, AND PRESS IT BACK ON THE BRAKE. THE VAN WAS STILL ACCELERATING AND I THOUGHT TO MYSELF WHY WAS IT STILL ACCELERATING? BY THAT TIME, I WAS IN THE INTERSECTION AND HAD NO CONTROL. I HIT A POLE AND GUARD RAIL ON THE FAR SIDE OF NORTH SHORE. I DID NOT HIT ANY OTHER VEHICLE. ALL OF THIS TOOK AROUND 10 SECONDS. THE VAN WAS TOTALED! ARE THERE OTHERS REPORTED WITH THIS PROBLEM WITH THE CRUISE CONTROL? *TR
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE DRIVER SIDE VISOR WAS LOOSE AND HUNG OVER THE STEERING WHEEL, BLOCKING THE CONTACT'S VISION OF THE ROADWAY AND CAUSING DIFFICULTY IN STEERING ATTEMPTS. THE CONTACT CRASHED INTO A CURVE BECAUSE OF THE FAILURE. AS A RESULT, THE FRONT PASSENGER SIDE TIRE EXPLODED AND DAMAGE WAS CAUSED TO THE VEHICLE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 110,000.
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH ON A RAINING DAY, SHE NOTICED THAT THE SERPENTINE BELT WAS DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THE CONTACT THAT THE SERPENTINE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 19,000.
I WAS IN MY DRIVE WAY BACKING OUT TO GET ON THE THE ROAD. WHEN I DEPRESSED THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR AND I SAW A TRAIL OF FLUID ON THE DRIVEWAY. I WAS ABLE TO STOP AND PARK THE CAR. WHEN I TOOK A LOOK UNDER THE CAR I SAW A POOL OF WHAT APPEARS TO BE BREAK FLUID AND FLUID LEAKING FROM THE JUCTION TYPE BOX UNDER THE DRIVERS SIDE JUST BEHIND THE FRONT TIRE. UPON FURTHER INVETIGATION VIA THE INTERNET I FOUND THIS TO BE A COMMON PROBLEM IN THIS YEAR AND MODEL. LUCKY FOR ME IT HAPPENED BEFORE I LEFT THE DRIVEWAY OTHERWISE THIS COULD HAVE BEEN QUITE COSTLY OR EVEN FATAL. *JS
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN EQUIPPED WITH GOODYEAR WEATHER HANDLER LS TIRES, SIZE: 205/75R14. THE CONTACT STATED THAT ANOTHER DRIVER INFORMED HIM THAT THE FRONT PASSENGER TIRE WAS FLAT. THE CONTACT EXAMINED THE TIRE AND NOTICED THAT THE INNER SIDEWALL WAS PUNCTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND NEW TIRES WERE ORDERED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE TIRE FAILURE MILEAGE WAS 16,813. THE VEHICLE FAILURE MILEAGE WAS 109,473. THE VIN WAS UNAVAILABLE.
SERPENTINE BELT SLIPS OFF IN THE RAIN CAUSING A LOSS IN POWER STEERING, AC (FOR WINDOW DEFOGGING), POWER (NO ALTERNATOR WHEN HEADLIGHTS ARE ON DURING RAIN). WHEN IT SLIPPED OFF, THE ABILITY TO CORRECT FOR LOSS OF TRACTION DUE TO WATER WAS REDUCED DUE TO LACK OF POWER STEERING AND THE WINDSHIELD FOGGED UP QUICKLY DUE TO THE LOSS OF THE AC COMPRESSOR. SLID OF THE INTERSTATE AND SLID DOWN THE MEDIAN. MULTIPLE OTHER INSTANCES OF BELT SLIPPING OFF (4 TIMES IN PAST 3 DAYS), THOUGH AT LOWER RATES OF SPEED. DODGE DENIES THERE IS AN ISSUE EVEN THOUGH THERE ARE MANY REPORTS ON THE INTERNET RELATING TO THIS PROBLEM. IT IS ALSO INTERESTING THAT THEY NOW SELL A UPGRADE KIT THAT CHANGES OUT THE TWO NON-GROOVED PULLEYS FOR GROOVED ONES AND ADD A BELT WITH GROOVES ON BOTH SIDES. THEY SAID THAT THEY WOULD ONLY FIX THIS PROBLEM WHEN ENOUGH PEOPLE REPORTED THE PROBLEM. *TR
DRIVERS AIRBAG CAME OUT FOR NO REASON...ONLY DOING 10MILES A HOUR. *JS
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT ON THE VEHICLE FELL OFF FIVE TIMES LAST MONTH. THE CONTACT STATED THE FAILURE OCCURRED WHENEVER SHE DROVE THROUGH A PUDDLE OF WATER. THE CONTACT TOOK THE VEHICLE TO THE MECHANIC EACH TIME THE FAILURE OCCURRED AND WAS TOLD THE PULLEYS WORKED FINE, BUT THAT THE FAILURE WAS CAUSED BECAUSE THERE WAS NO SHIELD COVERING THE UNDER CARRIAGE OF THE VEHICLE. THE CONTACT LOST THE ABILITY TO CONTROL THE STEERING WHEEL AND IT BEGAN TO OVERHEAT WHEN THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 172,000.
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THE SERPENTINE BELT FAILED TWICE IN TWO MONTHS. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE WEATHER WAS COLD AND SNOWY. THE CONTACT SPOKE WITH THE DEALER AND WAS TOLD THAT THEY WERE AWARE OF THE PROBLEM, BUT THAT THERE WAS NO REMEDY AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 109,000.
SERPENTINE BELT CAME OFF. I HAVE HAD THIS VEHICLE SINCE 2002, PROBLEM DIDN'T OCCUR TILL MID-2010. SINCE THEN THE BELT HAS CAME OFF AT LEAST 5 TIMES OR MORE. SEEMS EVERY TIME IT RAINS. I'VE HAD THE BELT REPLACED, AND EVERYTHING ELSE REPLACED THAT COULD POSSIBLY AFFECT IT. THE MECHANIC TOLD ME HE DOESN'T KNOW WHAT ELSE TO DO. I HAD IT REPAIRED THIS PAST TUES. AND GUESS WHAT YESTERDAY IT CAME OFF AGAIN (ALL OF 5 DAYS). I LOVE MY VEHICLE BUT I'M AFRAID OF IT. WHEN THE BELT COMES OFF EVERYTHING GOES OFF. LUCKILY I'VE BEEN ABLE TO GET OFF THE ROAD (SO FAR). LOOKED ON THE INTERNET AND THIS IS A COMMON PROBLEM. WHAT DOES IT TAKE -SOMEONE TO DIE BEFORE A RECALL WILL HAPPEN AND A SOLUTION?? THIS IS VERY COSTLY IN REPAIR BILLS/TOW BILLS AND SO FORTH. PLEASE DO SOMETHING. *KB
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN EQUIPPED WITH CORNELL CORNELL 1000 TIRES, SIZE 205/75/R14. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER SIDE TIRE EXPERIENCED TREAD SEPARATION. THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE MANUFACTURER OF THE TIRE WAS CONTACTED AND THEY ADVISED THAT THEY WOULD NEED TO INSPECT THE VEHICLE AND THE TIRE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000. UPDATED 02/03/12*LJ UPDATED 02/08/12
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT WAS TRAVELING 60 MPH WHEN THE CONTACT CRASHED INTO A DEER. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE VEHICLE WAS REPAIRED OR INSPECTED FOR THE AIR BAG FAILURE. THE FAILURE MILEAGE WAS 196,000.
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THE STRUT TOWER ON THE FRONT DRIVER AND PASSENGER SIDES OF THE VEHICLE WERE COMPLETELY CORRODED AND RUSTED. THE CONTACT WAS MADE AWARE OF THE FAILURE WHEN THE VEHICLE WAS TAKEN FOR BODY WORK. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILURE WAS A MANUFACTURING DEFECT AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 141,000.
I TOOK THE CAR TO GET THE OIL CHANGE AND THE MECHANIC BROUGHT TO MY ATTENTION THAT THE STRUT MOUNTS WERE RUSTED AND THAT IT WAS DANGEROUS TO DRIVE WITH CAR IN THIS CONDITION. I THEN CHECKED ON THE COST OF GETTING THIS REPAIRED AND THE COST ARE HIGH FROM 500.00 TO 1000.00 DOLLARS I DON'T UNDERSTAND HOW THE BODY OF THE CAR GIVES OUT BEFORE THE ENGINE OR TRANSMISSION. THE CAR HAS 175,00 MILES AND STILL RUNS GREAT BUT THE MAIN BODY COMPONENTS ARE FAILING. THE MECHANIC SUGGESTED GETTING ONLINE AND FILING COMPLAINT WITH THE GOVERNMENT. *TR
2000 DODGE CARAVAN. CONSUMER STATES AIRBAG LIGHT INTERMITTENTLY STAYS ILLUMINATED *TGW THE CONSUMER ALSO STATED WHEN THE AIR BAG LIGHT ILLUMINATED, THE HORN DID NOT WORK. THE CONSUMER COMPLIED WITH THE RECALL. HOWEVER, THE DEALER INFORMED HER THE CLOCKSPRING WAS NOT THE REASON THE AIR BAG LIGHT REMAINED ON AND THERE WAS NO PROBLEM WITH THE CLOCKSPRING. THE CONSUMER STATED SHE WAS NOT GIVEN ANY PAPERWORK ON THE VEHICLE STATING THE CLOCKSPRING WAS IN WORKING ORDER. WHEN THE CONSUMER WENT TO AN AUTO REPAIR SHOP SIX MONTHS LATER, IT WAS DETERMINED THE CLOCKSPRING WAS BAD. *JB
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT HEARD A SQUEAKING SOUND IN THE FRONT DRIVERS SIDE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE BRAKE PADS NEEDED TO BE REPLACED. AFTER THE BRAKE PADS WERE REPLACED THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE TECHNICIANS STATED THE SOUND WAS CAUSED BY THE BRAKES AND WAS DUE TO THE DESIGN OF THE BRAKES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
SEAT BELTS WILL NOT RELEASE. *TR
PURCHASED USED 2000 CARAVAN W/90,000 MILES. WARRANTY EXPIRED IN 2003 AND BECAUSE OF MILEAGE. PROBLEM: BELT SLIPS OFF WHEN IT RAINS, CAUSING POWER STEERING TO NOT WORK, MECHANIC SAYS IT CAN DESTROY ENGINE IF YOU CONTINUE TO DRIVE W/BELT OFF. HAD BELT PUT BACK ON 5 TIMES. WON'T DRIVE WHEN IT'S WET OUT, PLAN TO PURCHASE THIS "KIT" NEEDED IN ORDER TO STOP BELT SLIPPING OFF. KIT IS EST. $600, PLUS LABOR COST. I KEEP WONDERING WHAT DID PRIOR OWNER DO FOR THIS PROBLEM. *TR
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FUEL TANK DETACHED FROM THE VEHICLE. THE FUEL TANK WAS FULL TO CAPACITY AT THE TIME OF THE FAILURE AND FUEL WAS SPILLED ONTO THE HIGHWAY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE FUEL TANK DETACHED AS A RESULT OF BOTH STRAPS FRACTURING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 347,000.
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT WAS DRIVING AND WHEN HE ATTEMPTED TO SLOW DOWN, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE BRAKE FLUID PIPE WAS CORRODED AND THE BRAKE FLUID LEAKED OUT. THE VEHICLE WAS BEING REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 170,000.
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SPINDLE BROKE ON THE TIE ROD CAUSING THE WHEEL TO BUCKLE UNDERNEATH, AS A RESULT SHE LOST CONTROL AND THE VEHICLE ROLLED OVER. A POLICE REPORT WAS FILED. FOUR PEOPLE IN THE VEHICLE SUSTAINED INJURIES. THE CONTACTED STATED THAT THEY ALL SUFFERED INJURIES ON THEIR KNEES, BACK AND NECK. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DECLARED THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.
2000 DODGE CARAVAN, LEFT STRUT TOWER IS RUSTING OUT TERRIBLY, MUST BE REPLACED WITH STRUT CAP. STRUT CAP IS AVAIABLE THRU C. HRYSLER AND AFTER MARKET, COSTS IS ABOUT $400 TO REPAIR IF STRUT TOWER COMPLETELY RUSTS OUT COULD CAUSE SEVERE DAMAGE TO VEHICLE AND POSSIBLE INJURY TO SOMEONE.
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT WOULD CONTINUOUSLY FRACTURE AND WAS REPLACED OVER TEN TIMES BUT TO NO AVAIL. THE MANUFACTURER WAS NOT NOTIFIED OF THE CONTINUAL FAILURE AND THE VEHICLE WAS NOT FURTHER REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 220,000.
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT AUTO SHOP AND WHEN THE TECHNICIAN ACTIVATED THE HORN, THE FRONT DRIVER SIDE AIR BAG ABRUPTLY DEPLOYED WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2007 UNDER A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAULTY AIR BAG. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
THE HORN AND CRUISE CONTROL SUDDENLY STOPPED WORKING AND THE AIR BAG LIGHT CAME ON AND WOULDN'T GO OFF. I WENT ONLINE TO SEE TO REPAIR IT, AND DISCOVERED THAT THERE HAD BEEN A RECALL IN 2005 FOR THIS PROBLEM WITH DOGE CARAVANS. I NEVER RECEIVED A RECALL NOTICE AND THE DEALER TOLD ME I HAVE TO PAY FOR THE REPAIRS. IS THERE ANYTHING THAT YOU CAN DO?
TL*THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE THE CONTACT ATTEMPTED TO BRAKE, THE VEHICLE SUDDENLY ACCELERATED. THE FAILURE OCCURRED TWICE. ONE TIME, THE VEHICLE CRASHED INTO A METAL POLE AND THE SECOND TIME, IT ACCELERATED INTO BUSHES AND STOPPED WHEN IT HIT A FENSE. THE CONTACT SUFFERED INJURIES TO HER ARM. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE ABS WAS THE CAUSE OF THE FAILURES AND THE LEFT REAR SPEED SENSOR WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,500 AND THE CURRENT MILEAGE WAS 83,444. UPDATED 01/06/11*LJ UPDATED 03.28.11
I WOULD LIKE TO REPORT A MAJOR PROBLEM WITH MY 2000 DODGE CARAVAN THE STRUT HOUSING IS VERY RUSTED OUT THROUGH AND THROUGH AND I HAVE LOOKED ONLINE TO SEE MANY OTHER SIMILAR COMPLAINTS. *TR
2000 DODGE CARAVAN, EASTBOUND WHEN LEFT FRONT TIRE CAME OFF OF THE VEHICLE. UNIT 1 CAME TO FINAL REST ON THE RIGHT BERM. TIRE WAS LOCATED ON THE WESTBOUND SIDE BY OHIO TURNPIKE MAINTENANCE. *BF THERE WAS DAMAGE TO THE LEFT FRONT TIRE, LEFT FRONT HUB AND LEFT FRONT QUARTER PANEL. ( OHIO TRAFFIC CRASH REPORT # 10-0550-90)*JB
2000 DODGE CARAVAN. DRIVER SIDE STRUT CAP RUSTED THROUGH. THIS IS NOT A NORMAL RUST PATTERN. STILL HAVE A 95 CARAVAN AND STRUT CAPS ARE PERFECT. THE RUST IS SUCH THAT A GOOD BUMP COULD POKE THE STRUT THROUGH THE CAP AND THROUGH THE WINDSHIELD ALSO CAUSING LOSS OF STEERING CONTROL. THIS IS A DANGEROUS SAFETY ISSUE THAT HAS NOT BEEN RECALLED. AGAIN, THIS IS NOT A NORMAL RUST PATTERN AND DODGE IS AWARE OF THE PROBLEM HAVING CREATED REPLACEMENT CAPS WHICH ARE NOT INSTALLED UNDER WARRANTY. DODGE HOWEVER REFUSES RESPONSIBILITY FOR A MANUFACTURER DEFECT AND STEERS CUSTOMERS TO BODY SHOPS. *TR
NEAR BRAKE FAILURE DUE TO BRAKE FLUID LEAK AS A RESULT OF RUSTED BRAKE LINES RESEARCHED INTERNET AND FOUND NUMEROUS COMPLAINTS OF SIMILAR BRAKE FAILURES DUE TO RUSTED BREAK LINES ON OLDER DODGE AND PLYMOUTH MINIVANS - NO SAFETY RECALL ISSUED BY NHTSA. *TR
2000 DODGE CARAVAN UPPER STRUT MOUNTS ARE COMPLETELY RUSTED, STARTED RUSTING A T 75,000 ON AT 160,000 SCARED TO DRIVE IT. *TR
STRUT TOWERS RUSTING ON 2000 DODGE CARAVAN. VEHICLE BEGAN WOBBLING SEVERELY WHILE DRIVING ON THE FREEWAY. TOOK IT TO A REPAIR SHOP TO FIND OUT THAT BOTH STRUT TOWERS ARE SEVERELY RUSTED. AFTER RESEARCHING THE INTERNET I FOUND THE TECHNICAL SERVICE BULLETIN, WHICH STATES THIS IS A COSMETIC REPAIR! THIS IS UNBELIEVABLE! THE STRUT TOWER IS COMPLETELY RUSTED AND HARDLY ANYTHING IS HOLDING IT IN PLACE. THOUSANDS OF VEHICLES HAVE BEEN AFFECTED, BUT THERE HAS BEEN NO RECALL? DODGE SHOULD BE REPAIRING THIS FOR FREE. *TR
DRIVING DOWN THE ROAD AT APPROXIMATELY 30 MPH AFTER TURNING A STREET, THE REAR WINDOW JUST SHATTERED WITH NO DISCERNIBLE REASON. NO SHOTS, NO ROCKS, NO STREE...NOTHING! *TR
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHEN THE CONTACT WENT UNDER THE HOOD TO CHECK THE OIL, SHE NOTICED THE FRONT LEFT STRUT TOWER HAD RUSTED. THE CONTACT DROVE THE VEHICLE TO A LOCAL MECHANIC WHO INFORMED HER THAT THE PROBLEM WAS A SERIOUS SAFETY HAZARD AND THERE WAS A REPLACEMENT KIT TO REPAIR THE FAILURE. IT WAS LATER FOUND THE STRUT WAS SO BADLY RUSTED THAT THE KIT COULD NOT FIX IT. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT HAD NOT CALLED THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE CURRENT MILEAGE WAS APPROXIMATELY 140,000. UPDATED 07/08/10 *BF UPDATED 07/19/10*BF UPDATED 07/21/10.*JB UPDATED 10/12/10*JB
2000 DODGE CARAVAN INSTRUMENT CLUSTER STOPS WOORKING (SPEDOMETER,FUEL GAUGE ETC) REAR WINDSHIELD WIPER ALSO QUIT FUSE KEEPS BLOWING I HAVE BEEN INVESTIGATING THE SAME COMPLAINT DATING BACK TO 1995 THIS IS A PROBLEM THAT HAS BEEN IGNORED FOR 15 YEARS
RUSTING THROUGH OF STRUT TOWER WHICH COULD RESULT IN STRUT PENETRATING THROUGH HOOD AND WINDSHIELD OF VAN. IF TOWER WERE TO COLLAPSE AT SPEED VAN WOULD DROP ON THAT SIDE AND POSSIBLY RESULT IN ROLL OVER. THIS IS CLEARLY A SAFETY ISSUE THAT COULD RESULT IN SEVERE INJURY OR DEATH. *TR
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 2 MPH THE CONTACT SUDDENLY NOTICED A LOUD NOISE COMING FROM UNDER THE VEHICLE. UPON EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE TRANSMISSION FLUID WAS HEAVILY LEAKING ONTO THE GROUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE TRANSMISSION PIN. THE VEHICLE HAD NOT REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 92000.
BOTH POWER WINDOWS FAIL TO OPERATE. DEALERS STATE THIS TYPE OF CAR QUESTION IS COMMON. *TR
MY 2000 DODGE CARAVAN SPEEDOMETER STOPPED WORKING, DIRECTIONAL INDICATOR STOPPED WORKING, I BELIEVE THAT THERE SHOULD BE A RECALL FOR THIS ISSUE, THIS MIGHT LEAD TO AN FATAL CAR CRASH SINCE THE DRIVER WOULDN'T KNOW THE SPEED THEY WOULD BE GOING AT. *TR
I HAVE 2000 DODGE CARAVAN WITH A 3.0L ENGINE. EVERY TIME IT RAINS OR SNOWS THE SERPENTINE BELT COMES OFF. THIS CAUSES THE POWER STEERING TO LOCK UP, AND THE ALTERNATOR TO STOP CHARGING. THE CAR IS ALMOST IMPOSSIBLE TO STEER. YOU LOSE CONTROL. THE MALFUNCTION WAS CORRECTED USING THE GATES MICRO V KIT. THIS INCLUDES A RIBBED BELT TENSIONER, RIBBED IDLER AND A DOUBLE SIDE SERPENTINE BELT. *TR
SERPENTINE BELT COMES OFF MY 2000 DODGE CARAVAN IN SNOW AND RAIN OFTEN. *TR
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. HE RECEIVED A RECALL NOTICE (SEE NHTSA CAMPAIGN ID NUMBER: 04V480000; COMPONENT: AIR BAGS AND CONTACTED HIS LOCAL DEALER TO MAKE AN APPOINTMENT FOR THE REPAIR. THE DEALER ADVISED HIM THAT THE REPAIRS WOULD BE MADE; HOWEVER, THE CLOCK SPRING WAS ON BACKORDER AND THEY COULD NOT MAKE REPAIRS AT THAT TIME. THEY ALSO ADVISED HIM THAT THE CLOCK SPRING FAILED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS ON A NATIONWIDE BACK ORDER AND DID NOT HAVE AN ESTIMATED TIME OF ARRIVAL. TO DATE, NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 155,000. UPDATED 2/17/10 *CN UPDATED 02/22/10.*JB
THE SERPENTINE BELT COMES OFF OFTEN , MORE WHEN DRIVEN OVER A PUDDLE OF WATER. MORE OFTEN IN WET WEATHER. IT'S SCARY TO DRIVE ON THE HIGHWAY AND THE BELT COMES OFF YOU LOSE POWER STEERING AUTOMATICALLY AND ALL YOUR OTHER FACTION. IT'S STARTED ABOUT YEAR AFTER GETTING VAN. *TR
THE SERPENTINE BELT ON A 2000 DODGE CARAVAN SLIPS OFF WHEN YOU GO THROUGH A PUDDLE OF WATER OR WET CONDITIONS SUCH AS IN THE RAIN OR SNOW, RESULTING IN COMPLETE LOSS OF POWER STEERING (LOSS OF CONTROL); WATER PUMP (OVERHEATING AND POSSIBLE DAMAGE TO THE ALUMINUM HEADS); ALTERNATOR (NO BATTERY CHARGING) AND AC. THIS WAS AFTER A NEW BELT AND TENSIONER WAS INSTALLED. I HAVE RESEARCHED THE PROBLEM AND THERE ARE NUMEROUS INCIDENTS SITED ON RELATED WEB SITES. MY WIFE ALMOST WRECKED BECAUSE OF NO STEERING. IT HAPPENED OVER A DOZEN TIMES TO HER AND 4 TIMES TO ME. COST OF PUTTING BELT BACK ON WAS AROUND $40 EACH TIME. TRIED A FIX USING A DISC OVER THE TENSIONER AND IDLE PULLEY RECOMMENDED BY DEALER, BUT FIRST TIME THROUGH A RAIN PUDDLE, IT SLIPPED OFF. A $200 FIX IS AVAILABLE PLUS $150 LABOR CALLED A GATES KIT # 38379K ALSO BY GOODYEAR #49215K. THEY BOTH COME WITH A DOUBLE SIDED GROOVED BELT, GROOVED IDLE PULLEY AND GROOVED TENSIONER AND STATES THAT IT FIXES THE PROBLEM OF BELTS COMING OFF THE DODGE VANS IN WET WEATHER. IF THIS IS PART OF THE SELLING POINT OF THE KIT, THEN THERE MUST BE A PROBLEM WITH CHRYSLER, DODGE, PLYMOUTH VANS AND THE CONSUMER SHOULDN'T HAVE TO PAY FOR THIS "FIX." THIS IS EXTREMELY DANGEROUS AND SHOULD BE PAID FOR AND CORRECTED BY CHRYSLER. *TR
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING AND TURNING THE STEERING WHEEL IT SEEMED AS IF THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE MECHANIC ADVISED HER THAT THE TENSION AND IDLE PULLEY FAILED AND NEEDED TO BE REPLACED. FURTHERMORE, SHE NOTICED A SQUEAKING NOISE WHICH SHE PRESUMED WAS IN THE BRAKE AREA WHEN THE BRAKES WERE ENGAGED AND OCCASIONALLY FAILED TO STOP THE VEHICLE. SHE SPOKE WITH A REPRESENTATIVE WHERE SHE PURCHASED THE VEHICLE; HOWEVER, HE TEST DROVE THE VEHICLE AND ADVISED HER THAT THERE WERE NO PROBLEMS WITH THE BRAKES. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER OR AN AUTHORIZED DEALER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 138,830. UPDATED 4/30/10 *CN TRANSMISSION FLUID WAS LEAKING. UPDATED 06/28/10*JB
THE BELT ON MY DODGE CARAVAN SPORT SLIPPED OFF IN THE RAIN LEAVING ME TO DRIVE HOME WITHOUT WIPERS AND OR BLOWER. IDLER PULLEY SHOULD HAVE KEEPERS ON THE EDGES SO THE BELT WILL NOT SLIP OFF. *TR
STRUT TOWER DRIVERS SIDE - RUST THROUGH -STRUCTURAL FAILURE EMINENT. *TR
2000 DODGE CARAVAN SUSPENSION STRUT TOWER RUST AFTER 7 YEARS. THIS COULD BE DISASTROUS WHEN IT BROKEN. AND IT IS VERY COMMON PROBLEM ON THIS KIND OF VEHICLE. DEALER OFFER A FIX QUOTE $1300 + TAX. IT SHOULD BE RECALLED SINCE IT IS BIG SAFETY ISSUE. *TR
STRUT TOWER ON 2000 DODGE CARAVAN TOTALLY ROTTED. *TR
MY 4 CHILDREN WERE IN MY VAN WHILE IT WAS PARKED AND MY 5 YR OLD GOT INTO DRIVERS SEAT AND PULLED GEAR SHIFT IN REVERSE AND VAN ROLLED DOWN DRIVEWAY, ACROSS ROAD, AND OVER AN EMBANKMENT AND IT TOTALED THE VEHICLE. THIS SHOULD NOT HAVE HAPPENED, THE GEAR SHIFT SHOULD NOT HAVE MOVED WHILE IT WAS IN PARK WITHOUT THE BRAKES BEING APPLIED TO GET IT OUT OF GEAR. MY DAUGHTER HAD TO HAVE STITCHES AS A RESULT OF THIS ACCIDENT. THEY COULD HAVE BEEN KILLED. *TR
BOTH ORIGINAL FRONT HEADLIGHT ASSEMBLY'S ON THE 2000 DODGE GRAND CARAVAN ARE CLOUDED TO THE POINT THAT THE HEADLIGHT ILLUMINATION MAY BE COMPROMISED. THIS SEEMS TO BE A RESULT OF THE PLASTIC NOT BEING ABLE TO HANDLE THE UV (SUN).THE REAR LIGHTING ASSEMBLIES ARE FINE. *TR
THIS REFERENCES TSB NUMBER:2304402 AND NHTSA NUMBER:10000317 (TSB DATE: OCTOBER 14, 2002). FAILING COMPONENT: STRUCTURE: BODY. COSMETIC CORROSION OR PERFORATION AT UPPER DRIVER'S SIDE STRUT TOWER USUALLY BETWEEN THE STRUT AND UPPER LOAD PATH BEAM INNER PANEL (INNER FENDER). *TR
200 DODGE CARAVAN I'VE HAD IT FOR 9 YEARS AND THE STRUT TOWER ON THE DRIVER'S SIDE IS RUSTED TO THE POINT OF BREAKING. I FOUND THIS OUT AT MY INSPECTION, AND NEEDLESS TO SAY I DIDN'T PASS INSPECTION. A STRUT TOWER BREAKING WOULD CAUSE SERIOUS SAFETY PROBLEM DURING VEHICLE OPERATION, AS IT WOULD BE UNDRIVABLE. *TR
I HAVE A 2000 DODGE CARAVAN THAT I HAVE NOW REPLACED THE SERP BELT 8 TIMES AND THE TENSIONER 3 TIMES AND THE BELT JUST CAME OFF AGAIN 2 WEEKS AGO. EVERY TIME I TAKE IT TO A DIFFERENT PLACE TO BE FIXED BECAUSE THEY ALWAYS TELL ME THAT THERE IS NOTHING THAT THEY CAN DO. THEY INSTALLED A SHIELD TO KEEP THE BELT DRY AND AFTER THAT IT HELD FOR ALMOST 2 YEARS, BUT THEN BROKE AGAIN. THE BELT KEEPS MOVING OVER AND GETTING "CUT" AND THEN BREAKS. THE MILEAGE ON THE VAN IS ABOUT 119,000 NOW BUT I DON'T KNOW WHAT TO DO BECAUSE EVEN THOUGH THEY GIVE ME A WARRANTY ON THE WORK, IT IS THE SAME PROBLEM AND NO ONE SEEMS TO KNOW HOW TO FIX IT. I SEE THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THIS, IS THERE ANYTHING THAT I CAN DO???? *TR
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT RECENTLY PURCHASED THE VEHICLE AND TOOK IT TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN OBSERVED THAT THE FRONT DRIVER'S SIDE STRUT TOWER WAS RUSTED. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE PROCEEDING TO MAKE A LEFT TURN AT APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE TURN SIGNAL INDICATOR FAILED TO ACTIVATE. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE RIGHT TURN SIGNAL INDICATOR OPERATED INTERMITTENTLY AND THE HORN DID NOT WORK. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 83,600.
THERE WAS NO INCIDENT. THE VAN HASN'T BEEN DRIVEN IN 3 YEARS. AIR BAG LIGHT IS ON AND HORN DON'T WORK. *TR
I HAVE A 2000 DODGE CARAVAN WHICH I BOUGHT IN 2000 WHICH AT THAT TIME I LIVED IN TENNESSEE. IN 2006 I MOVED TO FLORIDA AND HAD PROBLEM AS WITH MY HORN AND THE WORD AIRBAG HAS BEEN PRESENT EVER SINCE. ASKED DEALERS IN FLORIDA AND THEY SAID IF NO RECALLS HAVE BEEN ISSUED IT WOULD COSTLY FOR ME. CURRENTLY I HAVE 196,450 MILES AND JUST HAD TRANSMISSION REPAIRED. I AM ALSO STARTING TO HAVE OIL PRESSURE PROBLEMS. I STILL WANT TO STAY WITH THE VAN BUT I NEVER RECEIVED ANY RECALLS NOTICE. PLEASE ADVISE. THANK YOU! REV. MIKE VIDAL *TR
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAGS SUDDENLY DEPLOYED. THE FAILURE CAUSED NON-SEVERE BURNS TO THE DRIVER'S HANDS. THE VEHICLE WAS TOWED TO A GAS STATION AND THE MECHANIC INFORMED THE DRIVER OF NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS) AND REFERRED HIM TO NHTSA. THE MANUFACTURER AND DEALER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 121,700. UPDATED 02/05/09. *LJ UPDATED 02/10/09. *JB
I BOUGHT THE VAN USED AND NOTHING WAS NOTED ABOUT THE STRUT TOWER ON INSPECTION HOWEVER A FRIEND OF MINE NOTED IT WITHIN 6 MONTHS OF ME BUYING THE CAR. AS HE WAS A LICENSED MECHANIC I TOOK HIM SERIOUSLY. THE DRIVER'S SIDE STRUT TOWER WAS RUSTING ON THE TOP WHERE THE BOLTS THAT HOLD IT TO THE BODY EXIST. I CONTINUED TO GET WORSE AND AFTER WITNESSING A DODGE CARAVAN SIMILAR TO MINE LITERALLY FALL APART WHILE ATTEMPTING TO PARK I REALIZED THAT I SHOULD GET IT FIXED. I FOUND JUNK YARD TO GET THEM TO CUT OUT A STRUT TOWER OFF A JUNKED CARAVAN AND THEN FOUND A GOOD WELDER TO REPLACE THE TOP OF THE STRUT TOWER WHICH WAS THE ONLY PART OF THE TOWER THAT WAS RUSTING. THE TOP THE TOWER WAS PAPER THIN AND WHEN HE SHOWED ME THE PIECE HE REMOVED I NOTED THAT I COULD PUSH MY FINGER THROUGH THE METAL THAT WAS LEFT. IF THIS HAD BROKEN THROUGH WHILE I WAS DRIVING I BELIEVE A SERIOUS, INJURIOUS ACCIDENT WOULD'VE OCCURRED AS THE FRONT OF MY VEHICLE WOULD'VE DROPPED TO THE GROUND AND LIKE THE CAR I SAW IN THE PARKING LOT, MY AXLE WOULD'VE BROKEN AND I WOULD'VE LOST CONTROL OF THE VEHICLE..DEADLY AT 60 MPH. *TR
I NOTICED SERIOUS RUSTING ON THE TOP OF THE DRIVERS SIDE AND PASSENGERS STRUT TOWERS. I READ ON A CAR FORUM CHRYSLER KNOWS OF THE PROBLEM WITH SHOCK TOWER RUST ROT AND HAS A TSB FOR IT. HOWEVER, CHRYSLER WILL NOT FIX THIS DEFECTS FOR FREE. DODGE/ CHRYSLER SELLS REPAIR KITS (CAPS WITH SCREWS AND GLUE) FOR THE RUSTED SHOCK TOWER CAPS. THE REPAIR KIT DOESN'T SEEM STRONG ENOUGH FOR SOLVING THIS STRUCTURAL PROBLEM. THE FORUM SAYS WELDING THE CAPS IS MORE STRUCTURALLY SOUND. I BELIEVE THAT THIS IS A BIG SAFETY ISSUE DUE TO A MAJOR STRUCTURAL ENGINEERING DEFECT. *TR
I HAVE A 2000 DODGE CARAVAN THAT HAS A STRUT TOWER RUSTING THROUGH. IT IS MY UNDERSTANDING THAT THIS IS A COMMON PROBLEM. SHOULDN'T CHRYSLER BE ADDRESSING THIS? I HAD A 1996 THAT DID THE SAME THING. *TR
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT NOTICED THAT THE DRIVER'S SIDE STRUT TOWER WAS CORRODED. THE VEHICLE IS CURRENTLY OPERATING PROPERLY, BUT THE FAILURE HAS NOT BEEN DIAGNOSED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 234,000. UPDATED 01/07/09 *BF UPDATED 01/07/09.*JB
I HAVE A 2000 DODGE CARAVAN. I HAD BEEN FRIEND BORROW IT FOR THE WEEKEND . WHEN SHE RETURNED IT, SHE TOLD ME SHE LOST THE BRAKES. SHE BROUGHT IT TO A SHOP AND THEY FIXED THE BRAKE LINE. THEY TOLD HER THE WHOLE BRAKE LINE NEEDS TO BE REPLACED. MY BRAKES ARE VERY LOW. THEY ARE BELOW THE GAS PEDAL WHEN PUSHED TO STOP. I FEEL THERE IS A BIG PROBLEM WITH THIS YEAR. *TR
STRUT TOWERS RUSTED BADLY. *TR
BRAKE LINES FAILED ON 2000 DODGE CARAVAN. CONSUMER THINKS THAT THIS PROBLEM SHOULD BE A RECALL. *NJ WHEN THE CONSUMER BACKED OUT OF HIS DRIVEWAY, HE LIGHTLY APPLIED THE BRAKES AND THE PEDAL WENT SOFT AND THERE WAS VERY LITTLE BRAKING CAPABILITY. FLUID WAS FOUND ON THE GROUND . FURTHER INSPECTION SHOWED ONE OF THE BRAKE LINES HAD RUSTED THROUGH AND THE OTHER WAS SEVERELY RUSTED. THE CORROSION WAS LIMITED TO THE STEEL TUBING DIRECTLY ADJACENT TO THE STAINLESS STEEL FLEX LINES. *JB
I PURCHASED A 2008 DODGE CARAVAN ABOUT 2 YEARS AGO FROM ELITE MOTORS IN VICTORVILLE. THE CAR WAS NOT SMOKED AT THE TIME OF PURCHASE AND HAD TO BE DONE SO ABOUT 1 MONTH LATER. THEY SAID THEY HAD A HARD TIME GETTING IT TO PASS AND THEN IT PASSED BUT WHEN I GOT IT BACK I SMOGGED IT AND IT FAILED. ELITE MOTOS SAID THEY WOULD WORK WITH ME ON RESOLVING THINGS BUT THEY NEVER DID. SINCE I'VE HAD THE VEHICLE THERE HAS BEEN A LOUD SLAPPING NOISE COMING FROM THE AIR CONDITIONER, THE FUEL PUMP HAS BEEN REPLACED, TWO TIRES HAVE BLOWN, SEVERAL SETS OF FRONT BREAK PADS HAVE BEEN REPLACED, 2 BATTERY'S HAVE BEEN REPLACED, AND WITHIN THE LAST MONTH BOTH FRONT AND REAR BRAKES/MASTER BRAKE CYLINDER/CALIPERS/WATER PUMP/RADIATOR HAS BEEN REPLACED. MY CAR IS AGAIN IN THE SHOP BECAUSE MY ENGINE LIGHT AND AIR BAG LIGHTS HAVE COME ON, THERE ARE NO BRAKE LIGHTS, AND MY CAR WAS HESITATING AND LOOSING POWER INTERMITTENTLY WITH A CLUNKING COMING FROM THE ENGINE. MY MECHANIC TELLS ME THAT I WILL NEED A NEW ENGINE. ALSO, THE VEHICLE WAS INVOLVED IN AN ACCIDENT A FEW MONTHS AGO. I HAD ASKED GEIKO IF WHEN THEY DID THE BODY WORK - WOULD THEY ALSO LOOK FOR THINGS MECHANICALLY WRONG JUST TO MAKE SURE EVERYTHING WAS O.K. THEY SAID THEY WOULD, THE SHOP (PERFORMANCE IN VICTORVILLE SAID THEY WOULD AND GAVE ME A BUSINESS CARD OF THE GUY THEY REFER THINGS OUT TO BUT THEY NEVER DID? POINT OF IMPACT IS LISTED AT 6. REAR. *TR
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE PLASTIC HEADLIGHT LENS OXIDIZES, RESULTING IN POOR ILLUMINATION OF THE ROAD. THE CONTACT WAS INFORMED THAT HE COULD PURCHASE A NEW HEAD LENS COVER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 115,000.
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. ON TWO SEPARATE OCCASIONS, THE STEERING FAILED AFTER THE VEHICLE WAS DRIVEN THROUGH A PUDDLE OF WATER. THE VEHICLE WAS TOWED TO A MECHANIC SHOP AND IT WAS DISCOVERED THAT THE SERPENTINE BELT SLIPPED OFF. THE VIN, SPEED, AND FAILURE MILEAGE WERE UNKNOWN.
I AM HAVING DIFFICULTIES WITH MY VEHICLE BEING ON A RECALL LIST. CAN A CAR DEALERSHIP REFUSES TO FIX A PART ON A NATIONWIDE RECALL LIST? I HAVE A 2000 DODGE CARAVAN. FOR THE PAST FIVE YEARS, THE HORN, TURN SIGNALS, DASH LIGHTS WOULD BECOME INOP BUT THE CAR WOULD START UP. USUALLY I WOULD HAVE TO TURN THE ENGINE COMPLETELY OFF AND JOLT THE TILT WHEEL UP AND DOWN FOR IT TO OVERCOME THIS DEFECT. IT DOES THIS INTERMITTENTLY - WOULD BE FINE FOR WEEKS AND THEN ACT UP. NOW, A NEW PROBLEM IS OCCURRING - TURNING THE IGNITION KEY IS NOT STARTING THE VAN. AGAIN, IF I PLAY WITH THE TILT WHEEL AND KEEP ON TURNING THE KEY, IT WILL THEN START. I TOOK IT TO A AUTOMOTIVE REPAIR PLACE AND THEY TOLD ME ITS THE 'CLOCKSPRING'. THEY TOLD ME IT IS ON A NATIONWIDE RECALL SINCE 2004. I NEVER GOT A NOTICE ABOUT THIS RECALL. I'VE OWNED THE CAR SINCE 2002. SO, I TOOK IT TO JEFF WYLER'S CAR DEALERSHIP (SPRINGIFIELD, OHIO) AND THEY REFUSED TO REPLACE THE CLOCKSPRING. "THE DEFECT IS INTERMITTENT AND THIS RECALL MUST BE FOR THE COMPONENT TO BE A TOTAL FAILURE BEFORE REPLACING", ACCORDING TO THEM. I AM NOT GOING TO WAIT FOR THE CAR'S CLOCKSPRING TO FAIL AND ALSO, THEY CAN'T FIND OUT WHY IT IS NOT TURNING ON - BECAUSE THIS PROBLEM IS NOT RELATED TO THE CLOCKSPRING. ARE THEY PERMITTED TO REFUSE TO REPLACE A RECALL PART? I THINK THE TWO PROBLEMS ARE RELATED. I DO NOT WANT THE CLOCKSPRING PROBLEM TO BE PUT OH HOLD UNTIL THERE IS A 'TOTAL FAILURE." MY WIFE IS THE PRIMARY DRIVER. *TR
I BOUGHT NEW TIRES LAST YEAR FOR MY VAN.....NOW THE WHOLE SIDE WALL WENT OUT ON THIS BRAND OF TIRE... P215/65R15.... I HAVE THREE CHILDREN AND I CAN'T EVEN FIND WHERE YOU HAVE THIS BRAND ON THE MARKET ANYMORE... WITH GAS PRICES THE WAY THEY ARE NOW HAVING TO TRY AND REPLACE THIS IS NOT RIGHT.... THANK FOR LISTENING!! TAWANA *TR
2000 DODGE CARAVAN SPORT'S IGNITION WOULD NOT TURN WHEN CORRECT KEY WAS INSERTED. WAS STRANDED FOR 2 HOURS IN THE POURING RAIN, IN THE MIDDLE OF A SEVERE THUNDERSTORM WITH THE WINDOWS DOWN BECAUSE I COULD NOT TURN THE CAR ON. *TR
ON MY 2000 DODGE GRAND CARAVAN , THE LEFT FRONT STRUT TOWER SUPPORT RUSTED OUT AND THE STRUT PUSHED THROUGH THE TOP OF THE SUPPORT. THIS IS A DEFECT IN DESIGN AND SHOULD BE RECALLED AND FIXED BY CHRYSLER FREE OF CHARGE. *TR
HAVE NOTICED THE DRIVER'S SIDE SHOCK TOWER ON THE TOP RUSTING TO THE POINT WHERE SAFETY IS A MAJOR CONCERN. BEING THAT IT IS A POSSIBLE SAFETY ISSUE BEFORE HAVING ANY REPAIRS DONE WANTED TO KNOW IF THERE IS OR IS GOING TO BE A SAFETY RECALL ON THIS ISSUE. *TR
JUST PURCHASED 2000 DODGE CARAVAN SE AND AFTER PURCHASING I NOTICED RUST-ROTTED HOLES IN DRIVERS SIDE SHOCK TOWER TOP. I CAN'T SAFETY IT UNTIL REPAIRED. I READ ON A CAR FORUM CHRYSLER KNOWS OF THE PROBLEM WITH SHOCK TOWER RUST ROT AND SUPPOSEDLY HAVE A TSB FOR IT. BUT I KNOW HOW HARD IT IS TO CONVINCE CHRYSLER TO FIX THEIR MANUFACTURING DEFECTS FOR FREE. THE FORUM ALSO MENTIONED CHRYSLER SELLS REPAIR KITS FOR THE RUSTED SHOCK TOWER CAPS. BUT EVEN THEIR FIX KIT DOESN'T SEEM STRONG ENOUGH FOR A STRUCTURAL PROBLEM. THEY SELL CAPS WITH SCREWS AND GLUE. BUT THE FORUM SAYS WELDING THE CAPS IS MORE STRUCTURALLY SOUND. TOMORROW, JUNE 9, 08, I WILL CALL CHRYSLER TO SEE IF IT'S A FREE REPAIR, WHICH IT SHOULD BE BECAUSE IT'S A SAFETY ISSUE. I WOULD LIKE TO KNOW WHO I CAN CONTACT HERE IN CANADA AND FIND OUT ABOUT ANY OTHER TSB'S FOR THIS VAN. THANKS. *TR
THE MOTOR TO THE WINDOWS OF MY 2000 DODGE CARAVAN IS BEING REPLACED FOR THE SECOND TIME. *TR
1. THE DRIVERS SIDE STRUT CAP ON OUR 2000 DODGE CARAVAN HAS COMPLETELY RUSTED THROUGH AND THE VEHICLE IS NOT SAFE TO DRIVE AS THE STRUT ASSEMBLY IS READY TO PUSH THROUGH THE HOOD. 2. THIS IS A MAJOR DESIGN FLAW IN THE 2000 DODGE CARAVAN AND THE RESULT IS A VEHICLE THAT IS UNSAFE TO DRIVE AFTER 7 YEARS OF USE. THIS AMOUNT OF RUST IS NOT ORDINARY FOR THE LOCATION AND GAUGE OF THE METAL. 3. WE HAVE AN ESTIMATE TO REPAIR FOR $2000. *TR
NOT A "FAILURE" YET BUT MY 2000 DODGE CARAVAN HAS SERIOUS RUSTING THROUGH THE TOP OF THE DRIVERS SIDE STRUT TOWER WHICH AT SOME TIME I CAN ENVISION THE STRUT TEARING UP AND THROUGH THE HOOD. I BELIEVE THIS TO BE A STRUCTURAL DEFECT NOT A "COSMETIC" DEFECT WHICH CHRYSLER CLAIMS. *TR
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING OVER A BUMP AT 15 MPH OR TURNING THE STEERING WHEEL, THE CONTACT HEARD A POPPING SOUND COMING FROM THE FRONT DRIVER'S SIDE. AN AUTO SHOP REPAIRED THE IDLER ARM DURING A TEST DRIVE, BUT THE NOISE STILL REMAINED. A MECHANIC LIFTED THE HOOD OF THE VEHICLE AND DISCOVERED THAT THE STRUTS WERE RUSTED. THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE. SHE TOOK THE VEHICLE TO ANOTHER SHOP AND RECEIVED THE SAME DIAGNOSIS. THEY STATED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE CONTACT CALLED CHRYSLER AND WAS INFORMED THAT NOTHING COULD BE DONE BECAUSE THE STATE SHE LIVES IN USES SALT ON THEIR HIGHWAYS. THE VEHICLE IS CURRENTLY PARKED AND HAS NOT BEEN REPAIRED. THE DEALER INFORMATION AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 72,600. UPDATED 04/16/08 *BF UPDATED 04/16/08 *TR
2000 DODGE CARAVAN WITH LOSS OF POWER STEERING. CONSUMER STATES THAT THE SERPENTINE BELT HAS A UNEXPECTED AND SUDDEN THROW WHICH CAUSES POWER STEERING LOSS. CONSUMER STATES THERE ARE HUNDREDS OF COMPLAINTS ON THE INTERNET. *KB
2000 DODGE CARAVAN - BELT KEEPS COMING OFF DURING RAIN/SNOW -- THIS EFFECTS THE POWER STEERING MAKING THE VAN VERY HARD TO STEER --- WE HATE DRIVING IT WHEN IT'S DOING TO RAIN/SNOW -- THIS IS SUPPOSED TO BE A FAMILY VAN ---- MAKE DODGE FIX IT --- SO FAR THEY DON'T HAVE A SOLUTION TO THE PROBLEM BUT INSTALLING NEW BELTS/TENSIONER --- WHICH EVERY 2-3 WEEKS IS EXPENSIVE ALONG WITH TOWS --- PLEASE HELP! *TR
I HAVE A NEARLY RUSTED-THROUGH STRUT TOWER (DRIVER'S SIDE) IN MY DODGE CARAVAN '00. THIS RUST PROBLEM BECAME INITIALLY VISIBLE IN '04. *TR
CAR JUST SHUT DOWN ON INTERSTATE WHILE I WAS DRIVING 65 MPH. AFTER BEING TOWED TO AUTO REPAIR SHOP. THE CAR STARTED BACK UP WITH NO PROBLEM FOR AWHILE, NOW THE CAR IS MAKING NOISE. FOR YEARS PRIOR TO THIS THE CAR DOES NOT STOP OCCASIONALLY WHEN BRAKES ARE APPLIED. *TR
THIS IS INQUIRY TO CHRYSLER'S PROBLEM WITH FRONT STRUT TOWERS ON 2000 CARAVAN/VOYAGER/T&C. SPECIFICALLY: SERVICE BULLETIN, NUMBER: 23-044-02, GROUP: BODY; DATE: OCT. 14, 2002; SUBJECT: NS STRUT TOWER CORROSION. IF THIS IS ONLY A "COSMETIC" PROBLEM, WHY IS A NEW STRUT CAP AND NS STRUT INSTALLATION KIT REQUIRED? SOUNDS LIKE A STRUCTURAL PROBLEM REPAIR TO ME. MY DEALERSHIPS SERVICE MANAGER CAUTIONED MY AGAINST GOING THROUGH THE WINTER WITHOUT THE REPAIR! HE SAID THERE WAS NO RECALL, JUST THIS TSB. IF THIS WAS A PROBLEM THAT CHRYSLER ACKNOWLEDGED BY 10/14/02, SHOULDN'T IT BE LOOKED INTO FOR SAFETY CONCERNS. MANY DRIVERS WILL JUST ASSUME "IT'S JUST RUST" AND NOT KNOW OF A PROBLEM UNTIL THE STRUT CAP BREAKS. THIS FAILURE, ON A HIGHWAY, COULD RESULT IN DEADLY CRASH! HAS NHTSA LOOKED INTO THIS PROBLEM? IS THERE ANY REMEDY, OTHER THAN THE CONSUMER PAYING THE APPROXIMATE $500 REPAIR? IF NOT, IT APPEARS THAT CORPORATE PROFIT TRUMPS ETHICS (LIVES/INJURIES) AGAIN? PLEASE LET ME KNOW YOUR POSITION ON THIS MATTER. THANK YOU VERY MUCH. *TR
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHEN THE VEHICLE WAS STARTED, THE CONTACT NOTICED A STRONG GASOLINE SMELL INSIDE THE VEHICLE. THE ENGINE WARNING INDICATOR LIGHT ILLUMINATED. THE MECHANIC STATED THAT THE SMELL WAS CAUSED BY FUEL LEAKING FROM THE CROSSOVER TUBE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE CURRENT AND FAILURE MILEAGES WERE 126,000.
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE SEATED IN THE FRONT PASSENGER SIDE SEAT, THE HEATER VENT WAS POSITIONED DIRECTLY ON HER ARM. THE CONTACT NOTICED A BURN ON THE BACK OF HER RIGHT ARM THE NEXT DAY AND FELT THAT THE HEATER CAUSED THE BURN. THE FAILURE MILEAGE WAS 91,000 AND THE CURRENT MILEAGE IS 91,200. THE CONSUMER PROVIDED PHOTOS OF THE BURNS. UPDATED 11/26/07 *TR
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING WARM AIR WHILE PARKED IN THE DRIVEWAY. THE DEALER STATED THAT THE EVAPORATOR CORD FOR THE AIR CONDITIONER FAILED. THE CURRENT MILEAGE WAS 79,000 AND FAILURE MILEAGE WAS 78,000. UPDATED 09/18/07. *JB
MY 2000 DODGE CARAVAN SE INSTRUMENT GAUGES/INSTRUMENT DISPLAY SOMETIMES GO DEAD AND THEN OPERATING AGAIN, EVERYTHING FROM THE GAUGES TO THE ELECTRONICS DISPLAY JUST STOP OPERATING BUT THE VEHICLE STILL DRIVES NORMAL. ON VERY HOT DAYS THE PROBLEM SEEMS TO HAPPEN MORE OFTEN THAN USUAL, COULD IT BE A GROUND WIRE PERHAPS OR SOMETHING,THERE ARE NO FUSES BLOWN......PLEASE ADVISE. THANKS MUCH. *JB
I BOUGHT THIS CAR NEW. I AM THE ONLY ONE WHO DRIVES IT AND I HAVE USED SYNTHETIC OIL THE ENTIRE TIME. I HAVE ALWAYS TAKEN CARE OF IT. I WAS ON THE OFF RAMP OF I-85 WHEN IT JUST STOPPED. IT WAS SMOKING AND THEN THE OIL LIGHT CAME ON. I GOT OUT OF THE CAR BECAUSE IT WAS IN A DANGEROUS PLACE ON THE OFF RAMP AND OIL WAS SPILLING OUT OF THE BOTTOM. WE HAD TO GET THE CAR TOWED. THE MECHANIC SAID THAT IT HAD TWO CRACKED HEADS. IF I HAD BEEN ON THE INTERSTATE WHEN THIS HAPPENED I WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. I AM EXTREMELY UPSET ABOUT THIS AND I HAVE CALLED CHRYSLER AND REGISTERED A COMPLAINT BECAUSE I HAVE FOUND OUT ABOUT ALL THE SERIOUS PROBLEMS WITH THE 2.7 LITER ENGINE. CHRYSLER SAYS THERE IS NOTHING WRONG WITH THIS ENGINE OR THEY WOULD HAVE ISSUED A RECALL. EVERY PARTS PERSON, MECHANIC, DEALERSHIP, ETC. THAT I HAVE TALKED TO HAVE MENTIONED THE PROBLEMS WITH THIS ENGINE. IT SEEMS AS IF EVERYONE KNOWS THERE IS A PROBLEM BUT CHRYSLER. THEY ASKED IF I HAD ALL THE RECORDS FROM EVERY TIME THAT I HAVE EVER HAD THE OIL CHANGED. THIS IS NOT SOMETHING I WOULD THINK ABOUT KEEPING. I DON'T THINK THEY WOULD HAVE DONE ANYTHING EVEN IF I HAD THE RECORDS. THEY JUST WANTED TO MAKE SURE I DIDN'T HAVE ANY PROOF. THIS IS GOING TO BE VERY COSTLY TO GET FIXED AND IF I PUT THE SAME KIND OF ENGINE IN, I AM LOOKING AT THE SAME PROBLEMS. IT SEEMS AT THIS POINT THAT I MAY HAVE TO JUST TRASH THE CAR AND LOSE WHATEVER WORTH IT HAD LEFT IN IT. I WILL NEVER BUY ANOTHER DODGE CAR BECAUSE CHRYSLER DOES NOT STAND BEHIND THEIR MISTAKES. SOMEBODY NEEDS TO INVESTIGATE THIS SITUATION IN DEPTH. A LOT OF INNOCENT PEOPLE ARE BEING PUT IN AN EXTREMELY DIFFICULT FINANCIAL POSITION BECAUSE OF CHRYSLER. PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS HURT REALLY BAD IN ONE OF THESE CARS. *TR
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT DETACHES EACH TIME HE MAKES A RIGHT TURN OR DRIVES THROUGH A PUDDLE AT 5 MPH. THE MECHANIC STATED THAT THE CAUSE OF FAILURE WAS DUE TO A DEFECTIVE PULLEY. THE CURRENT MILEAGE IS 60,000 AND FAILURE MILEAGE WAS 20,200.
THE SERPENTINE BELT KEPT COMING OFF THE 2000 DODGE CARAVAN WHEN IT RAINED. THIS RESULTED IN LOSS OF POWER STEERING. THIS STARTED AFTER HAVING THE ORIGINAL BELT REPLACED DUE TO FRAYING. THE TENSIONER WAS REPLACED AT THE SAME TIME AS THE BELT.*AK
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING 20-60 MPH, THE SERPENTINE BELT DISENGAGED FROM THE MOTOR. THIS CAUSED THE WATER PUMP AND THE ELECTRICAL SYSTEM TO FAIL AND THERE WAS A LOSS OF POWER STEERING. THE MECHANIC INSPECTED THE VEHICLE TWICE, BUT WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 118,442 AND FAILURE MILEAGE WAS 118,000.
I OWNED 2000 DODGE INTREPID 3.2L VEHICLE(MILEAGE-106000). STEERING WHEEL LOF MY VEHICLE LOST ITS CONTROL ON WHEELS,WHILE I WAS DRIVING MY CAR ON I75(TRYING TO CHANGE LANE).I HEARD CRUNKING SOUND AND SOMEHOW MANGED TO PULL THE VEHICLE TO THE SHOULDER.I TOWED THE VEHICLE TO MAINTAINENCE SHOP AND CAME TO KNOW THAT RACK AND PINION SYSTEM GOT BROKE DOWN AND NEEDS TO BE REPLACED.I WAS REALLY LUCKY ENOUGH TO BE SAVED. HOW CAN I TRUST THIS VEHICLE LATER ON,EVEN THOUGH I REPLACE THE RACK AND PINION SYSTEM.I FOUND SO MANY COMPLAINTS ABOUT THE SAME ISSUE ON THIS MODEL VEHICLE IN THIS WEBSITE.MANUFACTURER SHOULD BE THE RESPONSIBLE FOR THESE DEFECTS? IF THE GOVERNMENT DOESN'T TAKE NECESSARY ACTION IT WOULD LEADS TO FATAL ACCIDENTS IN FUTURE.
SERPENTINE BELT HAS COME OFF OF PULLEYS 3 TIMES DURING WET WEATHER, ONCE AFTER TENSIONER WAS REPLACED. THIS CAUSE A COMPLETE LOSS OF POWER STEERING, MAKING THE VEHICLE IMPOSSIBLE TO MANEUVER. SEVERAL CALLS TO DODGE PROVED FUTILE, THEY STATE NO SUCH PROBLEM HAS EVER BEEN REPORTED. I HAVE FOUND SEVERAL COMPLAINTS OF THE SAME ISSUE, ALL STATING THEY HAVE REPORTED THE ISSUE TO DODGE. STILL CANNOT FIND A FIX. *TR
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING 50 MPH UNDER NORMAL DRIVING CONDITIONS, THE VEHICLE WAS STRUCK ON THE DRIVER'S SIDE. THE VEHICLE SPUN, OVERTURNED ON ITS SIDE, AND CRASHED INTO A DITCH. ONLY THE PASSENGER SIDE AIR BAG DEPLOYED. THE DRIVER WAS FLOWN TO THE EMERGENCY ROOM AND IS IN A COMA. THE CONTACT HAS COPIES OF THE POLICE REPORT. THE ENGINE SIZE WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 89,938.
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE CHECKING THE FLUID IN HIS VEHICLE, THE CONTACT DISCOVERED THAT THE TOWER WHICH HOUSES THE STRUT, WAS CRACKED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT A CAP NEEDS TO BE PLACED OVER THE TOWER. THE VEHICLE STILL HAS NOT BEEN REPAIRED BECAUSE THE CONTACT BELIEVES THAT THE MANUFACTURER SHOULD PAY FOR THE REPAIRS. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 99,225 AND FAILURE MILEAGE WAS 99,000.
2000 DODGE CARAVAN 3.0 (40K MILES) REPLACING THE DRIVE BELT &/R IDLE / TENSIONER EVERY (2) YEARS. BELT P/N (GOOD YEAR) 460805 / 6PK2045. TENSIONER MOPAR 04536154AD. THE DEALER JUST SMILES, THIS DOES NOT SEEMS TO BE VERY RELIABLE. ANY OTHER TYPE COMPLAINTS FILES WITH THIS TYPE UNIT????? I REPLACED THE BELT ON SEPT 2003, THE DEALER DID THE TENSIONER & BELT @31K IN 2005. I AGAIN DID THE BELT ON 03/31/07. THE DEALER DID THE TENSIONER @44K , 05/02/2007. THIS IS MY DAUGHTERS VAN, A SCHOOL TEACHER, DRIVE TO & FROM SCHOOLS FOR THE MOST PART I HAVE THROUGH LAST TENSIONER & THE BELTS THAT I DID. SO IF SHE OR I PLANS TO GO ON A TRIP, WE MUST EITHER REPLACE THE TENSIONER & DRIVE BELT OR CARRY ONE WITH US. NOW ON MY 2001 CARAVAN WITH OVER 60K I STILL HAVE THE SOME TENSIONER & DRIVE BELT. DUH??????? I NEED HELP WITH THIS. THE DEALERSHIP IS NOT GOING TO DO ANYTHING. *JB
TL* - THE CONTACT STATED THAT WHILE DRIVING THE 2000 DODGE CARAVAN AT 25 MPH AND THEN YIELDING TO MAKE A RIGHT TURN THE VEHICLE BEGAN TO MAKE A SWOOSHING NOISE AND THEN THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE BATTERY LIGHT TURNED ON. THE CONTACT MANEUVERED THE VEHICLE INTO A PARKING LOT. THE CONTACT HAD THE VEHICLE TOWED BECAUSE IT WAS HARD TO STEER AND THE BATTERY LIGHT WAS ON. *AK UPDATED 03/19/07.*JB
MY SERPENTINE BELT HAS JUMPED OFF THE PULLEYS 4 TIMES IN THE PAST YEAR ON MY 2000 DODGE CARAVAN. EACH TIME THIS HAPPENS, I LOOSE ALL POWER CONTROLS. THIS PROBLEM COULD LEAD TO A SERIOUS ACCIDENT IF SOMEONE ISN'T STRONG ENOUGH TO MANAGE THE LOSS IN POWER STEERING. *JB
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS IN WET WEATHER, THE SERPENTINE BELT SLIPPED OFF CAUSING THE LOSS OF POWER STEERING. THE VEHICLE WAS DRIVEN TO THE DEALER, WHO REATTACHED THE BELT. HOWEVER, THE PROBLEM RECURRED.
I OWN A 2000 DODGE CARAVAN. I HAVE A PROBLEM WITH THE SERPENTINE BELT COMING OFF MOSTLY DURING WET OR SNOWY WEATHER. TODAY WAS THE FORTH TIME IN THE LAST YEAR THIS HAS HAPPENED. THE REPAIR SHOP(S) REPORTS NO KNOWN FIX'S FOR THE 3.3/3.8 ENGINE. I ALSO HAD ONE FAILURE DURING DRY WEATHER. RESEARCHING THIS PROBLEM ON THE INTERNET I SEE THIS IS A VERY COMMON COMPLAINT....!. IT HAS BEEN FOR YEARS !!!!. BECAUSE THIS BELT CONTROLS THE POWER STEERING IT BECOMES VERY DIFFICULT FOR A STRONG PERSON TO CONTROL THE VAN. LORD HELP THE FRAIL, THE OLD OR THE YOUNG !!!!. PLEASE CHECK OUT THE FOLLOWING SITES FOR THIS PROBLEM (WWW.TOPIX.NET OR WWW.CARSURVEY.ORG. FOR SERPENTINE BELT PROBLEMS). I AM FILLING THIS COMPLAINT (AS OTHER HAVE) TO GET SOME HELP BEFORE A VAN LOAD OF CHILDREN GETS HURT BECAUSE OF A KNOWN DESIGN PROBLEM THAT THE MANUFACTURER SEEMS TO IGNORE. I HAVE TRIED ALL KNOWN STANDARD REPAIR AND MANUFACTURE RECOMMENDATION BUT NOTHING WORKS IE NEW BELTS, DIFFERENT BELTS, NEW IDLER/TENSION WHEELS, NEW BRACKETS, ALIGNMENTS... NOTHING WORKS. WHERE DO I GO FROM HERE?...WILL I HEAR ANYTHING BACK FROM NHTSA...WILL THIS BE A WAIST OF TIME? THANK YOU. *NM
I WAS DRIVING DOWN THE 405 (8 LANE HIGHWAY IN LOS ANGELES) AND MY CHRYSLER INTREPID WITH 45,000 MILES ON IT BLEW UP! I HAD TO MERGE THROUGH 5 LANES OF TRAFFIC TO GET TO THE SHOULDER OF THE ROAD. I REALIZED I WASN'T IN A VERY GOOD NEIGHBORHOOD AND WHEN I WAS LOOKING FOR HELP I WAS APPROACHED BY WHAT APPEARED TO BE A GANG AND THEY TOOK ALL MY MONEY AND THREW ME TO THE GROUND. AFTER ALL OF THIS I FIND OUT THERE'S NOTHING I CAN DO BECAUSE THE ENGINE IS BLOWN TO OIL SLUDGE! I JUST PURCHASES THE CAR 2 MONTHS AGO AND IT ONLY HAS 45,000 MILES ON IT! PLUS I WAS ALMOST KILLED MERGING THROUGH TRAFFIC AND THEN BY A GANG! CHRYSLER IS ONLY GOING TO GET SOMEONE KILLED BY IGNORING THIS OBVIOUS PROBLEM. SOMETHING NEEDS TO BE DONE. *NM
LOSS OF POWER STEERING AND ALTERNATOR CHARGING - SERPENTINE BELT FALLING OFF AFTER HITTING SMALL WATER PUDDLE ON 2000 DODGE GRAND CARAVAN. I LOST POWER STEERING ON A CURVE AS A RESULT OF HITTING A SMALL WATER PUDDLE. VEHICLE HAS RECEIVED ALL SERVICE MAINTENANCE INCLUDING REPLACEMENT OF BELT TENSIONER BUT STILL FELL OFF. I AM FAIRLY STRONG AND WAS ABLE TO COME OUT OF THE TURN. SOMEONE WITH LESS ARM STRENGTH WOULD HAVE GONE STRAIGHT OFF THE ROAD AND CRASHED. DODGE DEALER HAS NO FIX FOR THIS THAT THEY ARE WILLING TO TALK ABOUT. THIS IS A SERIOUS SAFETY HAZARD SINCE MINIVANS OFTEN CARRY A LOT OF KIDS AND IF THIS HAPPENS ON A WET ROAD THERE COULD BE SERIOUS INJURIES AND FATALITIES FROM LOSS OF CONTROL. *NM
THE STRUT COVERS HAVE RUSTED AND NOW THERE IS A GREAT LIKELIHOOD THAT THE STRUT WILL SHORTLY COME THROUGH THE COVER AND POSSIBLY COME THROUGH THE WINDSHIELD. THIS PROBLEM ISN'T THAT VISIBLE WITHOUT LOOKING FOR IT. *JB
2000 DODGE CARAVAN CONSUMERS FOOT SLIPPED OFF THE ACCELERATOR PEDAL CAUSING A VERY DANGEROUS ACCIDENT. *KB THE CONSUMER WAS NOT ABLE TO GET OUT OF THE MOTORIST WAY IN TIME, WHICH RESULTED IN HER VEHICLE BEING HIT. *JB *AK
DT*: THE CONTACT STATED THE POWER STEERING BELT DETACHED SEVEN TIMES. THIS OCCURRED FOUR TO FIVE TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE BATTERY LIGHT ILLUMINATED ON THE DASH BOARD ON EACH OCCASION. THE STEERING WAS VERY DIFFICULT TO CONTROL WHEN THIS OCCURRED.
THE STRUT TOWERS ON MY 2000 DODGE CARAVAN ARE SEVERELY RUSTED. THE DRIVER SIDE IS MUCH WORSE THAN THE PASSENGER SIDE. *JB
DT*: THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE MAIN BELT OF THE ENGINE SLIPPED OFF. THE POWER STEERING, WATER PUMP AND ALTERNATOR FAILED TO WORK. THE SERVICE DEALER DETERMINED THAT THE ISSUE WAS DUE TO MOISTURE ON THE BELT. THE BELT WAS REPLACED HOWEVER THE MANUFACTURER OFFERED NO REIMBURSEMENT FOR THE REPLACEMENT.
DRIVER SIDE STRUT TOWER RUSTING OUT VERY BAD. CARAVAN ONLY HAS 80,000 MILES AND IT HAS TO BE REPLACED BEFORE THE INSTALL OF NEW STRUT. IT IS ONLY ON THE DRIVER SIDE AND LOOKS TO BE THAT MY 2000 CARAVAN IS NOT THE ONLY ONE. THE BATTERY IS ON THE SAME SIDE AS THE RUSTED TOWER. THE PASSENGER SIDE IS NOT AFFECTED AT ALL. MY MECHANIC TOLD ME THAT HE IS SEEING A LOT OF THE CARAVANS AND TOWN AND COUNTRIES WITH THE SAME PROBLEM. THE TOP HALF OF THE TOWER HAS TO BE CUT OUT AND A NEW ONE WELDED IN. THANK YOU DAIMLER CHRYSLER FOR NOT STANDING BEHIND YOUR PRODUCTS. AND YOU WONDER WHY THE AMERICAN MARKET IS GOING TO THE JAPANESE AUTO MAKERS. *JB
I AM THE OWNER OF A 2000 DODGE GRAND CARAVAN. BOTH STRUT TOWERS IN THE FRONT OF THE VEHICLE ARE RUSTING OUT. THERE HAVE BEEN SEVERAL COMPLAINTS ON THIS DEFECT & RESEARCH ON THE INTERNET HAS SHOWN NUMEROUS SERVICE BULLETINS OUT ABOUT THIS PROBLEM. AND CHRYSLER IS NOT DOING ANYTHING TO RESOLVE THIS MAJOR SAFETY HAZARD! THERE HAS NOT BEEN A FAILURE AS OF YET, BUT IF NOT ADDRESSED QUICKLY THERE IS A GREAT POTENTIAL FOR A MAJOR ACCIDENT!!! CHRYSLER SHOULD BE RESPONSIBLE FOR THIS MANUFACTURER DEFECT!*JB
I WAS DRIVING 200 CARAVAN ON A SURFACE STREET IN BUSY TRAFFIC. THE SERPENTINE BELT SLIPPED OFF AND I WAS LEFT WITH NO POWER STEERING. THERE WAS NO WARNING UNTIL I HAD TO TURN. I PUT THE BELT BACK ON AND LATER THAT EVENING IN THE RAIN THE BELT SLIPPED OFF AGAIN. AT THIS TIME IT WAS DARK AND I WAS ON A HIGHWAY. I REPLACED THE BELT WITH AN OLD SPARE I KEEP IN THE VAN AND I MADE IT HOME. *JB
DT*: THE CONTACT STATED WHILE COMING TO A STOP AT 40MPH THE CONTACT HIT ANOTHER VEHICLE IN THE PASSENGER SIDE AND THE FRONTAL AIRBAGS DID NOT DEPLOY. THE AIRBAG LIGHT WAS NOT ILLUMINATED PRIOR TO THE ACCIDENT. THE VEHICLE SUSTAINED FRONTAL DAMAGE AND WAS DEEMED TOTALED BY THE INSURANCE AGENCY. THE PASSENGER AND DRIVER OF THE VEHICLE SUSTAINED MINOR INJURIES AND BOTH WERE WEARING SEATBELTS. A POLICE REPORT WAS FILED AT THE SCENE. THE MANUFACTURER WAS ALERTED.
RIGHT FRONT STRUT TOWER WAS NOTICED TO BE SHOWING SIGNIFICANT RUSTING, ASKED DEALER TO INVESTIGATE, THEIR RESPONSE WAS THE VEHICLE WAS OUT OF WARRANTY. BODY SHOP SAID THEY HAVE SEEN ON OTHER VEHICLES AND IT IS A RECURRING PROBLEM AND A COSTLY REPAIR. SAFETY RAMIFICATIONS ARE SERIOUS IF ONE WERE TO EXPERIENCE A FAILURE WHILE DRIVING. CHRYSLER CUSTOMER SERVICE CLAIMS TO HAVE NO KNOWLEDGE OF ANY SIMILAR PROBLEM. OBVIOUSLY THE PROBLEM DID NOT JUST START BUT HAS BEEN GETTING PROGRESSIVELY WORSE OVER TIME. I WOULD NOT CONSIDER THIS A "WEAR" PROBLEM BUT A MANUFACTURING DEFECT. *JB
DT*: THE CONTACT STATED WHILE ATTEMPTING TO TURN TO THE RIGHT AT LOW SPEED, THE FRONT TIE ROD END BROKE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THE TIE ROD WAS REPLACED. THE MANUFACTURER WAS ALERTED.
MY 2000 DODGE CARAVAN HAS A SAFETY ISSUE BECAUSE PART OF THE UNIBODY (BILATERAL STRUT TOWERS) ARE RUSTING FROM THE INSIDE OUTWARD. THE DRIVER SIDE IS IN SUCH POOR CONDITION THAT IT WILL NOT PASS INSPECTION DUE TO A SAFETY ISSUE. THE METAL IS SO CORRODED YOU CAN POKE A PEN THROUGH THE METAL ON THE STRUT TOWER LOCATED ON THE DRIVER SIDE. ACCORDING TO DEALERSHIP, MECHANICS, USED PART DISTRIBUTORS: "THIS IS A KNOWN PROBLEM WITH CARAVANS OF THIS TIME FRAME ('96-2000). THE DAIMLER CHRYSLER CORPORATION HAS EVEN COME OUT WITH A "PATCH KIT" BECAUSE OF THIS ISSUE ALTHOUGH EXPERIENCED MECHANICS RECOMMEND REMOVAL OF STRUTS AND WELDING NEW ONES IN PLACE. THIS IS A COSTLY FIX DUE TO BEING LABOR INTENSIVE. REGARDLESS... AFTER SEVERAL CONTACTS WITH DAIMLER CHRYSLER CONSUMER LINE, THEY ARE NOT WILLING TO REIMBURSE ME FOR FIXING THIS DEFECT OR FOR PATCHING IT. THEY DO NOT FEEL IT IS A RECALL ITEM AND APPARENTLY ARE NOT CONCERNED WITH THE INTEGRITY OF THE FRAME AS A SAFETY ISSUE. I WILL FIX MY VEHICLE AT MY OWN EXPENSE AND WILL NEVER BUY A PRODUCT FROM THEIR LINE AGAIN SINCE THEY ARE NOT WILLING TO STAND BEHIND THE SAFETY/QUALITY OF THEIR PRODUCT. THERE HAS NOT BEEN AN INCIDENT OR ACCIDENT YET AND I WILL NOT BE DRIVING THIS VEHICLE UNTIL IT IS REPAIRED PROPERLY. *JB
DT*: THE CONTACT STATED WHILE THE HOOD WAS RAISED, RUST WAS NOTICED ON THE STRUT TOWER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHICH DETERMINED THE STRUT TOWER SHOULD BE WELDED OR REPLACED. UPDATED 05/03/06. *JB
2000 DODGE CARAVAN SWERVED TO AVOID A DEER AND WENT OFF THE ROAD AT A SPEED OVER 55 MPH, STRIKING THE FRONT END AND UNDERCARRIAGE AS IT CAREENED DOWN AND THEN UP A DRAINAGE DITCH, TO THE EXTENT THAT PARTS OF THE VAN WERE TORN AWAY FROM THE VEHICLE AND CAUSING THE TRANSMISSION TO DISENGAGED. THE VAN THEN WENT THROUGH A WOODEN FENCE STRIKING ONE OF THE MAIN POSTS WITHIN THE ANGLE OUTLINED ON THE PAMPHLET DODGE SENT IN RESPONSE TO MY COMPLAINT, AND FINALLY CRASHED INTO A PINE TREE. THE CARAVAN WAS TOTALED. THE AIRBAGS DID NOT DEPLOY RESULTING IN MULTIPLE INJURIES: TO THE DRIVERS LEFT ARM, HEAD WHEN IT BOUNCED OFF THE STEERING WHEEL REPEATEDLY KNOCKING HER UNCONSCIOUS, INJURIES TO THE NECK AND BACK, AND RIGHT RIBS FROM THE SEAT BELT. WE CONTACTED DAIMLER CHRYSLER AND WERE SENT A FORM LETTER DENYING ANY FAULT IN DEPLOYMENT. SUBSEQUENTLY WE FOUND THAT THERE WAS IN FACT A RECALL ISSUED IN OCTOBER 2004 CITING THE AIRBAG CLOCK SPRING. *JB
2000 DODGE CARAVAN SWERVED TO AVOID A DEER AND WENT OFF THE ROAD AT A SPEED OVER 55 MPH, STRIKING THE FRONT END AND UNDERCARRIAGE AS IT CAREENED DOWN AND THEN UP A DRAINAGE DITCH, TO THE EXTENT THAT PARTS OF THE VAN WERE TORN AWAY FROM THE VEHICLE AND CAUSING THE TRANSMISSION TO DISENGAGED. THE VAN THEN WENT THROUGH A WOODEN FENCE STRIKING ONE OF THE MAIN POSTS WITHIN THE ANGLE OUTLINED ON THE PAMPHLET DODGE SENT IN RESPONSE TO MY COMPLAINT, AND FINALLY CRASHED INTO A PINE TREE. THE CARAVAN WAS TOTALED. THE AIRBAGS DID NOT DEPLOY RESULTING IN MULTIPLE INJURIES: TO THE DRIVERS LEFT ARM, HEAD WHEN IT BOUNCED OFF THE STEERING WHEEL REPEATEDLY KNOCKING HER UNCONSCIOUS, INJURIES TO THE NECK AND BACK, AND RIGHT RIBS FROM THE SEAT BELT. WE CONTACTED DAIMLER CHRYSLER AND WERE SENT A FORM LETTER DENYING ANY FAULT IN DEPLOYMENT. SUBSEQUENTLY WE FOUND THAT THERE WAS IN FACT A RECALL ISSUED IN OCTOBER 2004 CITING THE AIRBAG CLOCK SPRING. *JB
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, THE STEERING WHEEL CAME OFF. THE VEHICLE WAS TOWED TO THE DEALERSHIP. AN INSPECTOR FROM THE MANUFACTURER WILL INSPECT THE VEHICLE BEFORE REPAIRS ARE MADE.
DT*: THE CONTACT STATED THERE IS A CLICKING NOISE COMING FROM THE STEERING COLUMN. IN MAY OF 2003, THE STEERING COLUMN WAS REPLACED AND IN JANUARY OF 2004 THE CLOCK SPRINGS WERE REPLACED. IN MAY OF 2004, THE STEERING WAS REPLACED FOR THE SECOND TIME AND THE CLOCK SPRINGS WERE AGAIN REPLACED IN AUGUST OF 2004. THERE IS A NHTSA RECALL # 04V480000, CONCERNING THE AIR BAG CLOCK SPRINGS, HOWEVER WHEN THE RECALL REPAIR WAS PERFORMED ON NOVEMBER 11, 2004 IT DID NOT REMEDY THE PROBLEM. THE VEHICLE IS HAVING THE SAME PROBLEMS AGAIN. THE DEALER HAS NOT BEEN NOTIFIED AND NO REPAIRS WERE MADE. ALSO ,COMPLAINED ABOUT CLICKING NOISE IN STEERING, AND REPLACED CCLOCKSPRING . IN ADDITION, REPLACED CANISTER DUE TO LEAKING. *AK
BOUGHT NEW IN 2000 (FAILURE)SERPENTINE BELT REPLACED @ 39199 4-12-02 (FAILURE)SERPENTINE BELT & TENSIONER REPLACED @ 64389 8-20-03 (FAILURE)SERPENTINE BELT REPLACEDLATE SUMMER 2004 (FAILURE)SERPENTINE BELT & TENSIONER REPLACED @112,000 JAN 2006 TIMING BELT REPLACED @ 64389 8-20-03 TIMING BELT & TENSIONER REPLACED @110,646 11-25-05 MULTIPLE SENSOR FAILURES PAST 4 YEARS, AS WELL AS VALVE COVER GASKETS, CAM SEALS,CAM PACKINGS, CRANK SEAL, OIL PAN LEAKING. NOV 2005 ENGINE LIGHT KEPT COMING ON,& A SLIGHT KNOCKING, DEALER COULDN'T FIND ANY REAL REASON, BUT LUGGING WAS PRESENT DURING DRIVES. HAD TO REPLACE LEAKY TRANSMISSION SOLENOID PACK & SENSOR 11-25-05 ONLY TO TURN AROUND AND REPLACE THE WHOLE TRANSMISSION 9 WEEKS LATER DUE TO MULTIPLE ENGINE FAILURES,@114,043 1-30-06 (WITH ANOTHER SERPENTINE BELT FAILURE 2 WEEKS PRIOR TO TRANNY REPLACEMENT. 3 TOWS IN 2 MONTHS!( AND OVER $6,000 OUT OF POCKET) VIRTUALLY ALL REPAIR WORK DONE AT DEALER TOW TRUCK DRIVER NOTED THAT HE HAULS CARAVANS IN THE MOST OF ANY VEHICLE , AND MOSTLY FOR THE SERPENTINE BELTS, MANY TIMES A "REPEAT CUSTOMER IN NEED OF ANOTHER BELT" I WAS ONE OF HIS MANY! HOW MANY PROBLEMS HAVE TO BE REPORTED BEFORE ANY ACTION IS TAKEN? *JB
ONE DAY ON MY WAY TO WORK (ABOUT 10 MILES FROM MY HOUSE) I WAS GOING APPROXIMATELY 55 MPH WHEN THE TRANSMISSION SLAMMED INTO SECOND GEAR AND WOULD NOT SHIFT INTO ANOTHER GEAR. I HAD MY VAN TOWED TO A SHOP AND IT WAS TWO SENSORS IN THE TRANSMISSION. THE VERY NEXT DAY I WENT TO GET MY VAN I WENT TO WORK THE VAN SEEMED TO RUN LIKE NEW, AND THEN WHEN I GOT OFF OF WORK I ROLLED DOWN MY POWER WINDOW ON THE DRIVERS SIDE AND THE WINDOW WOULD NOT ROLL BACK UP! TO HAVE THE TWO SENSORS FIXED WAS AROUND TWO HUNDRED DOLLARS AND TO GET THE WINDOW FIXED WAS ONE HUNDRED AND TWENTY FIVE DOLLARS AND THAT PART FOR THE WINDOW WAS THE REGULATOR AND THE MOTOR, FOR A NEW PART WAS LIKE THREE HUNDRED DOLLARS, I GOT ONE USED. IT HAS BEEN SIX MONTHS SINCE I GOT THESE THINGS REPLACED AND NOW THEY ARE BOTH BROKE AGAIN! THE SENSORS AND THE DRIVERS SIDE WINDOW MOTOR AND REGULATOR. I DO HAVE THE PARTS THAT ARE DEFECTIVE NOW BUT I DO NOT HAVE THE PARTS FROM BEFORE. *NM
2000 DODGE CARAVAN WITH ONLY 56,000 MILES HAD TO BE TOWED BECAUSE THE TRANSMISSION BROKE DOWN AND HAD TO BE REPLACED FOR A TOTAL OF $$2250.00. THEN ON 1/11/06 IT HAPPENED AGAIN. WE HAD TO HAVE A NEW TORQUE CONVERTER PLUS ALL THE OTHER PARTS REPLACED AGAIN. WE HAVE MAINTAINED THIS VEHICLE ACCORDING TO THE MANUAL AND IT HAD TO BE FIXED AT THE CLOSEST TRANSMISSION REPAIR SHOP. I HAVE CONTACTED DODGE ABOUT THIS, AND THEY HAVE DENIED ANY RESPONSIBILITY AND REFUSED TO HEAR OF THIS COMPLAINT. THE MECHANIC RUTLAND TRANSMISSIONS (281) 350-1365 TOLD US THAT HE SEES MANY OF THESE DODGE CARAVANS WITH THE SAME PROBLEM. HE TOLD US THAT HE SEES MANY OF THESE VANS WITH SIMILAR TRANSMISSIONS NEEDING REPLACEMENTS THAT GO BAD AROUND THE TIME THAT MINE DID. THIS IS REALLY A HORRIBLE PROBLEM THAT DODGE WILL NO REALIZE. WHAT CAN BE DONE WITH THIS KIND OF PROBLEM THAT SEEMS TO HAPPEN RIGHT AFTER THE VAN IS PAID FOR. WE DID NOT GET THE EXTENDED WARRANTY THINKING THAT NOTHING LIKE THIS WOULD EVER HAPPEN. *AK CAN YOU HELP? I WOULD APPRECIATE THIS VERY MUCH. I CAN FAX THE REPAIR INVOICES IF YOU NEED THEM. THIS IS WHY PEOPLE ARE GOING WITH JAPANESE CARS WHICH PROVE THAT AMERICAN ISN'T AS DEPENDABLE.
DT*: THE CONTACT STATED THE FAN BELT WAS MAKING NOISES, AND THEN IT CAME OFF. THE VEHICLE WAS TOWED TO THE DEALERSHIP TO HAVE THE FAN BELT REPLACED. THE VEHICLE WAS DRIVEN FOR ONE MONTH; THE BELT STARTED MAKING NOISES AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP, THIS TIME THEY PUT THE FAN BELT BACK ON. THE VEHICLE WAS DRIVEN AGAIN FOR A PERIOD OF TIME AND HAD TO BE TAKEN BACK TO THE DEALERSHIP TO HAVE THE BELT REPLACED. THE CONSUMER STATED THE VEHICLE IS RUNNING FINE. UPDATED 02/09/06. *JB
2000 DODGE CARAVAN HAD LOSS OF SERPENTINE BELT. THIS CAUSED LACK OFF POWER STEERING AND POWER BRAKES. *TS THIS PROBLEM OCCURRED THREE TIME AND HAPPENED MOSTLY DURING WET WEATHER CONDITIONS. THE DEALER INSTALLED A PULLEY SHIELD TO ALLEVIATE THE PROBLEM. EVEN AFTER THE SHIELD WAS INSTALL THE BELT SLIPPED OFF AGAIN. ***NO ANSWER REQUIRED***
I HAVE HAD TO REPLACE THE SERPENTINE BELT/TENSIONER 5 TIMES. THE BELT SHREDS WHILE DRIVING - THE BANGING SOUNDS LIKE A BRANCH OR SOMETHING IS STUCK UNDER THE HOOD. THE BANGING NOISE WILL EVENTUALLY STOP WHEN THE SHREDDED PIECES FALL OFF. I HAVE HAD THIS TAKEN CARE OF BY A CERTIFIED MECHANIC ONCE BUT NOW TAKE IT TO A PRIVATE MECHANIC BECAUSE I CAN'T AFFORD PAY FOR THE CERTIFIED MECHANIC TO REPLACE IT. MY VAN IS DRIVEN A LOT - HAS OVER 115,000 MILES ON IT. SINCE WE SPEND A LOT OF TIME IN IT I AM AFRAID OF WHAT WILL HAPPEN SHOULD THE ENTIRE THING FAIL AND WE LOOSE ALL POWER. WHAT NEEDS TO BE DONE TO HAVE THIS PROBLEM RECALLED? *NM
DT*: THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE TRANSMISSION FAILED WITHOUT PRIOR WARNING. THE TRANSMISSION PIN FELL OUT AND TRANSMISSION LOCKED, CAUSING THE VEHICLE TO STALL. THE VEHICLE RECEIVED REGULAR AND ROUTINE MAINTENANCE. THE ROAD CONDITIONS WERE CLEAR WITH NO ROAD HAZARDS OR DEBRIS. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE DEALER DETERMINED THE TRANSMISSION PIN FELL OUT WITHOUT INSPECTING THE VEHICLE. *AK
DT: THE CONTACT NOTICED THE DRIVER'S SIDE STRUT TOWER RUSTED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THEY DETERMINED THE VEHICLE NEEDED TO BE TAKEN TO A BODY SHOP FOR REPAIRS. *AK
2000 DODGE GRAND CARAVAN SPORT, 3.3 L ENGINE DRIVER SIDE STRUT TOWER RUSTING AT ALARMING RATE, WILL HAVE TO BE REBUILT OR REINFORCED OR STRUT AND SPRING ASSEMBLY WILL EVENTUALLY NOT BE SUPPORTED RESULTING IN FRONT WHEEL NOT BEING SUPPORTED. THIS VEHICLE IS ONLY 5 YEARS OLD AND HAS 75K MILES.*JB
DT: THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE AT 35 MPH AND NONE OF THE AIRBAGS DEPLOYED. THERE WAS EXTENSIVE DAMAGE TO THE FRONT OF THE VEHICLE. THE CONTACT WAS WEARING A SEAT BELT. HOWEVER, SHE SUSTAINED INJURIES WHEN HER CHEST STRUCK THE STEERING WHEEL. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO A TOWING GARAGE. AN INSURANCE ADJUSTOR HAS NOT INSPECTED THE VEHICLE DUE TO THE HOLIDAY. NO REPAIRS HAVE BEEN MADE. *AK
THE DIFFERENTIAL DRIVE PIN IN THE 41TE MODEL AUTOMATIC TRANSMISSION FALLS OUT , LOCKING UP THE FRONT WHEELS. AND STALLING MOTOR. THEN TRANSMISSION WILL BLOW APART SENDING PIN AND FLUID GEARS RANDOMLY. *NM
2000 DODGE CARAVAN IGNITION FAILURE , DEALERSHIP SAID THEY HAVE REPLACED 4 WITHIN A WEEK OR SO . *JB
DT: CONTACT STATES VEHICLE CAN BE CHANGED FROM ANY GEAR WITHOUT PRESSING THE BRAKE. THE CONTACT'S SON GOT INTO THE VEHICLE WHILE IT WAS RUNNING. TOOK IT OUT OF GEAR WITHOUT HOLDING THE BRAKES, WHICH RESULTED IN THE VEHICLE CRASHING THROUGH A GARAGE DOOR. AT THIS TIME THE VEHICLE HAS NOT BEEN CHECKED TO SEE WHY THE VEHICLE WILL GO INTO GEAR WITHOUT PRESSING THE BRAKES.*AK
RACK & PINION WAS REPLACED 4/4/03...NORMAL NOISE SIGNALING A PROBLEM. ON 4/22/05, WHEN BACKING OUT OF MY GARAGE, THE RACK & PINION FAILED AGAIN AND THIS TIME BOTH TIRES WENT DIFFERENT DIRECTIONS. IF I HAD BEEN ON THE ROAD, I MIGHT HAVE BEEN KILLED...I HAD NO STEERING AT ALL. IT WAS EVEN HARD TO GET IT MOVED THE REST OF THE WAY OUT OF THE GARAGE TO GET IT TOWED, SINCE BOTH TIRES WERE FREE SPINNING. THE REPAIRMAN AT HOOVER CHRYSLER SAID HE HAD NEVER SEEN SUCH A FAILURE. MY HUSBAND CONTACTED CHRYSLER TO LET THEM KNOW OF OUR SECOND RACK AND PINION FAILURE AND THE POTENTIAL LIFE THREATENING SITUATION, AND THEIR RESPONSE WAS THAT WE SHOULD EXPECT PROBLEMS WHEN A CAR IS OLDER. WE DO NOT EXPECT LIFE THREATENING PROBLEMS! *JB
DT: THE CONTACT STATED WHILE DRIVING, THE VEHICLE STARTED SMOKING. SHE PULLED THE VEHICLE OVER AND HAD IT TOWED TO A DEALERSHIP. THE DEALERSHIP FOUND THE AIR CONDITIONER COMPRESSOR LOCKED. THE AIR CONDITIONER COMPRESSOR WAS REPLACED. THE AIR CONDITIONER NO LONGER WORKED IN THE VEHICLE. *AK
I OWN A DODGE BRAUN ENTERVAN.IN THE DESIGN OF THIS VAN BRAUN CUTS OUT THE FLOOR TO LOWER IT 10 INCHER.THE BRAKE LINES ARE REPLACED AND ARE LOCATED UNDER THE LOWERED FLOOR.THE QUALITY OF THE NEW BRAKE LINES ARE INFERIOR AND RUST THROUGH CAUSING COMPLETE BRAKE FAILURE. I TRIED TO TELL BRAUN OF THE PROBLEM BUT THEY WOULD NOT RETURN MY PHONE CALLS. *NM
I AM THE OWNER OF A 2000 DODGE GRAND CARAVAN. TODAY I SAW THAT THE TOP OF BOTH STRUT TOWERS IN THE FRONT OF THE VEHICLE ARE RUSTING OUT. I HAVE DONE A LOT OF READING ON THE INTERNET AND HAVE SEEN NUMEROUS SERVICE BULLETINS OUT ABOUT THIS PROBLEM. AND CHRYSLER IS NOT DOING ANYTHING TO RESOLVE THIS MAJOR SAFETY HAZARD! THERE HAS NOT BEEN A FAILURE AS OF YET, BUT IF NOT ADDRESSED QUICKLY THERE IS A GREAT POTENTIAL FOR A MAJOR ACCIDENT!!! *NM
DT: THE CONTACT COMPLAINED THAT THE FUEL INJECTION FUEL RAIL WAS LEAKING. HE SMELLED A GAS ODOR COMING FROM THE VAN AND HAD IT INSPECTED BY A MECHANIC. THE SMELL WAS COMING FROM THE LEAK. IT HAS BEEN LEAKING FOR THE PAST FOUR WEEKS. THE CONTACT TOOK THE VAN TO A MECHANIC FOR SERVICE AND REPAIRS. AFTER CONTACTING THE DEALER AND MANUFACTURER HE DISCOVERED THAT THIS VEHICLE WAS NOT COVERED UNDER A RECALL AT THIS TIME.*AK UPDATED 1/4/2006 - THE VEHICLE LEAKED FUEL EACH TIME THE IGNITION WAS TURNED. *NM
I BOUGHT THE CAR WITH ONLY 75,000 MILES ON IT. I CHANGED THE OIL THE NEXT DAY AFTER PURCHASING. THEN 2 WEEKS AFTER THE CAR ENGINE SIZED ON ME WHILE DRIVING ON ROUTE 130 IN NEW-JERSEY. I TOOK IT TO THE MECHANIC ONLY TO REALIZE THAT IT WAS A SLUDGE PROBLEM AND THAT MY ENGINE WAS GONE. *NM
I WAS TURNING LEFT INTO A PARKING LOT WHEN THE PASSENGER SIDE OUTER TIE ROD BROKE. THIS CAUSED AN IMMEDIATE STOP AS THE WHEEL TURNED IN. THE VEHICLE STEERING WAS LAST INSPECTED IN JULY 2005 (VA STATE SAFETY INSPECTION) AND THE VEHICLE HAS BEEN WELL MAINTAINED. THE TIE ROD BROKE AT THE TAPERED STUD. THIS DID RESULT IN A LOST OF STEERING. THERE WOULD HAVE BEEN SERIOUS CONSEQUENCES HAD THIS HAPPENED AT HIGHER SPEED. THE INNER AND OUTER TIE RODS WERE REPLACED AS WELL AS THE UNBROKEN DRIVERS SIDE OUTER TIE ROD.*JB
DT: CONTACT STATES THE LEVER ON THE SEAT THAT IS USED TO RECLINE THE DRIVER'S SEAT BROKE. THIS HAPPENED ON 8-16-05. THE DEALER WILL NOT COVER THE COST OF THE REPAIRS. *AK THE CONSUMER COULD NOT AFFORD TO HAVE THE SEAT LEVER FIXED. *NM
WHILE PULLING OUT OF A LOCAL MARKET PARKING LOT, THERE WAS A LOUD NOISE COMING FROM THE LEFT FRONT UNDERCARRIAGE. THE VEHICLE WOULD NOT MOVE WITH THE TRANSMISSION ENGAGED. THE VEHICLE WAS TOWED TO THE NEAREST DEALER. I WAS INFORMED BY THE DEALER THAT THE LEFT FRONT AXLE HAD FAILED. I REQUESTED THAT THE DEALER REPLACE THE FAILED COMPONENT AND HAD THE DEALER HOLD ONTO THE FAILED PART. WHEN I PICKED UP THE REPAIRED VEHICLE, I LOOKED AT THE FAILED COMPONENT AND SAW THAT IT HAD SHEARED COMPLETELY INTO TWO PIECES. FORTUNATELY THERE WERE NO INJURIES OR DAMAGE. I CONSIDER THIS MECHANICAL FAILURE AN EXTREME SAFETY HAZARD. *NM
MY MECHANIC WHILE REPLACING THE FRONT BRAKES POINTED OUT TO ME THAT THERE WAS A CRACK IN THE FRONT LEFT TOWER WHICH HOLDS THE SHOCK. HE INDICATED THAT THIS WAS A COMMON PROBLEM THAT HE SEES WITH THE DODGE CARAVAN. I HAVE A 2000 SPORT MODEL. HE INDICATED THAT FAILURE COULD CAUSE THE SHOCK TO POP OUT, BREAKING THE WINDSHIELD AND POTENTIAL RESULT IN LOSS CONTROL OF THE CAR. THE DEALER AND CHRYSLER HAVE BEEN UN COOPERATIVE IN RESOLVING THE PROBLEM. DEALER OR CHRYSLER WOULD NOT HELP IN TELLING ME HOW TO FILE A COMPLAINT. *NM
I AM WRITING TODAY BECAUSE I PURCHASED A 2000 DODGE CARAVAN IN FEBRUARY 2005. EVERY MONTH SINCE I PURCHASED MY CAR I HAVE HAD TO HAVE THE BRAKES SERVICED. IN MARCH THE BRAKES WERE DUSTED OFF. AGAIN IN APRIL THE BRAKES AGAIN WERE DUSTED OFF ACCORDING TO THE DEALERSHIP. IN MAY THEY FINALLY REPLACED THE BRAKES I BELIEVE BOTH FRONT AND BACK. IN JUNE I TOOK THE CAR TO A DIFFERENT GARAGE AND PAID TO HAVE THE BREAKS REPLACED AGAIN. THEN IN JULY THE CALIPERS AND BRAKES WERE REPLACED. IN AUGUST THE SAME GARAGE STATED THAT THE BRAKES NEEDED TO BE REPLACED AND THE ABS NOW NEEDS TO BE REPLACED. I COULD ONLY HAVE THE BRAKES DONE AT THIS TIME. I HAVE SPENT OVER $1000 MINIMUM SO FAR REPAIRING MY CAR. AT THIS POINT I HAVE NOT REPLACED THE ABS DUE TO LACK OF FUNDS. ALSO I WAS TOLD THAT THE STRUTS NEEDED TO BE REPLACED, AN ALIGNMENT NEEDED TO BE DONE, REAR SHOCKS, AND NEW TIRES. I NEED SOME ONE TO PLEASE TAKE A LOOK AT THIS CAR. *JB
I RECENTLY RECEIVED A RECALL NOTICE FROM DAIMLERCHRYSLER FOR THE UPPER BALL JOINTS IN MY 2000 DODGE DURANGO. I CONTACTED THE COMPANY TO FIND OUT HOW TO HAVE MY CAR FIXED AS THERE IS NO DEALERSHIP WHERE I LIVE. I LET THEM KNOW I LIVED IN KETCHIKAN, ALASKA. THE WOMAN I SPOKE WITH TOLD ME TO CONTACT THE JUNEAU DEALERSHIP AS IT WAS THE CLOSEST TO ME. I CONTACTED THE JUNEAU DEALERSHIP WHO TOLD ME THAT HE COULD SEND ME THE PARTS FROM JUNEAU AND I COULD HAVE THE LABOR DONE IN KETCHIKAN, SENDING HIM THE BILL FOR THE LABOR, WHICH I WOULD BE REIMBURSED FOR AN ALLOTTED AMOUNT OF MONEY. I AGREED, BUT HE NEEDED TO FIND OUT IF HE COULD SEND ME BOTH BALL JOINTS, AS I HAD ONE BALL JOINT REPLACED IN AUGUST OF 2004, WITHOUT BEING REIMBURSED BY DAIMLERCHRYSLER. TODAY, AUGUST 1, 2005, THE GENTLEMAN FROM THE JUNEAU DEALERSHIP CALLED TO TELL ME THAT I SHOULD HAVE BOTH BALL JOINTS REPLACED, BUT THAT HE COULD NO LONGER SEND ME THE PARTS BECAUSE DAIMLERCHRYSLER HAD CONTACTED HIM AND NOW PROHIBITED HIM FROM DOING RECALLS IN THIS FASHION AS IT WAS DEEMED FRAUDULENT. I DIRECTLY CONTACTED DAIMLERCHRYSLER AND SPOKE WITH THE SUPERVISOR "KATHERINE" WHO STATED THAT I HAD TO TAKE MY CAR TO SEATTLE OR JUNEAU TO A DEALERSHIP FOR THE RECALL OR THEY WOULD NOT PAY TO FIX IT. I TOLD HER I LIVED ON AN ISLAND AND COULD NOT AFFORD TO PAY THE FERRY FEE TO DO THAT OR GO WITHOUT ANY TRANSPORTATION FOR AN EXTENDED PERIOD OF TIME. SHE SAID THEY COULD NOT COMPENSATE ME FOR TRANSPORTATION AS IT WAS NOT PART OF THE RECALL AND THAT THEY WERE NOT RESPONSIBLE FOR MY LIVING ON AN ISLAND, BUT THAT I HAD TO HAVE THE RECALL DONE BECAUSE IT WAS A SAFETY ISSUE. I TOLD HER I DIDN'T WANT THEM TO PAY FOR MY VEHICLE BEING TRANSPORTED, I JUST WANTED THEM TO SEND THE PARTS AS I HAD BEEN TOLD WOULD HAPPEN SO I COULD HAVE IT FIXED. SHE STATED THAT SHE HAD NO AUTHORITY TO OVERRIDE THE DECISION ABOUT THE JUNEAU DEALERSHIP. *NM
THE SERPENTINE BELT HAS COME OFF MY VAN 5 TIMES IN THE LAST 6 MONTHS. THIS IS A FAMILY VAN AND DRIVEN DAILY WITH 5 CHILDREN IN IT. THIS IS A COMPLAINT OF MANY CARAVAN OWNERS. THERE ARE SITES ALL OVER THE INTERNET COMPLAINING ABOUT THIS PROBLEM.
DT: THE CONTACT OWNS A 2000 DODGE CARAVAN. SHE TOOK VEHICLE TO THE DEALERSHIP LAST WEEK FOR MAINTENANCE. HER HUSBAND JUST PUT NEW BRAKES ON THE VEHICLE AND THE DEALERSHIP INSPECTED THEM AND EVERYTHING WAS GREAT. SHE LEFT THE SERVICE DEPARTMENT AND NOW THE MASTER CYLINDER MALFUNCTIONED. THE DEALERSHIP WOULD NOT SUGGEST HER TO DRIVE THE VEHICLE, BUT SHE HAD TO DRIVE THE VEHICLE HOME. ABS LIGHT HAS BEEN ON HER VEHICLE FOR THE PAST YEAR AND A HALF IT HAS BEEN COMING ON RANDOMLY. DEALERSHIP SAID THEY COULD NOT FIGURE OUT WHAT SHE WAS TALKING ABOUT BECAUSE THE LIGHT WOULD NOT COME ON WHILE THEY WERE TEST DRIVING IT AND THEY COULD NOT DUPLICATE. THE BRAKE FAILURE HAPPENED THE DAY AFTER SHE PICKED THE VEHICLE UP FROM THE DEALERSHIP WHICH WAS JULY 8 AND THAT THE SOONEST THEY COULD GET HER VEHICLE IN WAS JULY 15, 2005. SHE HAD A RECALL ON ELECTRICAL SYSTEM , AND THEY WOULD NEVER CHECK THIS. BUT SHE WAS EXPERIENCING THIS PROBLEM BECAUSE INSIDE LIGHT, STEREO, WINDOWS WOULD NOT GO UP OR DOWN, AND HEADLIGHTS FAILED. THE DEALERSHIP STATED THAT VEHICLE WAS NOT RECALLED. WHEN SHE WENT BACK ON JULY 15TH THEY DID NOT EVEN TEST DRIVE VEHICLE BECAUSE MILEAGE WAS THE SAME WHEN SHE LEFT AS IT WAS WHEN SHE TOOK THE VEHICLE INTO THE DEALERSHIP.*AK
I HAVE HAD MY FRONT BRAKES REPAIRED 3 TIMES IN THE LAST 6 MONTHS AND THE ARE OUT AGAIN MY GRAND CARAVAN ONLY HAS 67,000 MILES AND IS A 2000 I ALSO HAVE TO REPAIR MY INGNITION ON SOME THING BECAUSE IT DOES NOT KICK OVER AND I REPLACED THE RELAY FUSE AND THATS NOT THE PROBLEM. I SHOULD NOT BE HAVING THESE PROBLEMS OUT OF SUCH A NEW CAR THATS NOT DROVEN THAT MUCH. I ALSO HAVE TO GET THE REAR BRAKES DONE BECAUSE THERE GOING OUT TO. PLEASE HELP. THANK YOU MS UDARBE
DT: CALLER HAD TO HAVE THE MAIN BELT ON THE ENGINE FIXED 6 TIMES. WHEN THE BELT CAME OFF SHE LOST CONTROL OF THE STEERING, AND THE ENGINE BECAME RED HOT. CALLER STATED WHILE DRIVING, THE BELT CAME OFF THE STEERING AND FROZE. THE CONSUMER COULDN'T TURN THE WHEEL. DEALER SAID EVERY TIME CALLER BROUGHT IN THE VAN, THE BELT WAS REPLACED, BUT THE PROBLEM RECURRED. DEALER DID NOT KNOW WHY THIS WAS HAPPENING SO MANY TIMES. MANUFACTURER SAID DEALER WAS DOING ALL THEY COULD, AND THERE WAS NOTHING ELSE THE MANUFACTURER COULD DO. CALLER HAD IT TOWED 5 TIMES. A FEW TIMES THE BELT WAS JUST SLIPPED BACK ON UNTIL THEY GOT TO DEALER. DATES OF TOWING ERE: 11-19-02, 2-19-03, 4-15-04, 6-19-04, AND 6-30-05. DEALER SAID THIS WAS NOT THE ONLY VAN THEY SAW WITH THIS PROBLEM. CALLER STATED THE SPEED VARIED WHEN THE BELT CAME OFF.*AK
WE PURCHASED OUR 2000 DODGE INTREPID 2.7L WITH 92,936 MILES. IT SEEMS AS THOUGH ONCE WE HIT 100,000 MILES THEN THE CAR TURNED TO JUNK. A BLOWN ENGINE! WE'VE BEEN AROUND AND AROUND WITH OUR OHIO ATTORNEY GENERALS OFFICE AND DAIMLER CHRYSLER WITH NO LUCK! SEVERAL DIFFERENT MECHANICS HAVE TOLD US THAT AFTER 100,000 MILES THE INTREPID IS JUNK! WE CAN'T EVEN PURCHASE A NEW ENGINE BECAUSE THE JUNK YARD HAS BEEN OUT OF THEM AND CAN'T KEEP THEM IN STOCK BECAUSE OF HIGH DEMAND AND EVEN THE DEALERSHIP SAID THAT THERE IS A BACK LOG OF ORDERS FOR ENGINES. NOW IF THIS DOESN'T TELL YOU THERE'S A PROBLEM, I DON'T KNOW WHAT DOES. THE LAST MECHANIC SAID HE WAS PRETTY SURE THERE WAS A CLASS ACTION LAWSUIT TAKING PLACE IN REGARDS TO THE 2.7 L ENGINES. IF YOU HAVE ANY INFORMATION, WE'D APPRECIATE IT.
LEFT FRONT STRUT TOWER RUSTED AWAY, NOT REPAIRED AT THIS TIME.
WITH 79,000 MILES THE TRANSMISSION WENT INTO SAFE MODE AND LOCKED IN 2ND GEAR. REPAIR SHOP HOOKED VEHICLE UP TO DIAGNOSTICS AND VEHICLE WILL NEED A TRANSMISSION REBUILD. VEHICLE HAS A HISTORY OF TRANSMISSION LEAKS AND TRANSMISSION LINES LETTING GO DATING BACK TO FIRST YEAR OF OWNERSHIP. A TRANSMISSION SERVICE (AT SEVERAL HUNDRED DOLLARS) WAS COMPLETED IN FEBRUARY AT 74,000 MILES. OWNED 96 CARAVAN -TRANSMISSION FAILED AT 51,000 MILES. WAS ASSURED BY SALESPERSON AND SERVICE MANAGER THAT TRANSMISSION ON 2000 WAS A COMPLETE REDESIGN OR I WOULD NOT HAVE PURCHASED A SECOND CARAVAN.
DT: CONSUMER'S WIFE WAS DRIVING WITH HER 2 LITTLE GIRLS. STOPPED AT A RED LIGHT BRAKES FAILED AND STEERING LOCKED UP. WENT OFF THE ROAD INTO A PARKING LOT AND HIT TREE. THE VEHICLE WAS TOWED AND THE MECHANIC SAID THERE WERE NO BRAKES IN THE VAN. *AK VAN. UPDATED 3/20/2006 - *NM
PURCHASED A DODGE CARAVAN NEW, DELIVERED 03/19/00. 12/21/00 LEAKING TRANS SOLENOID PACK (NOT SURE IF THAT WAS RELATED TO CONSEQUENT FAILURES OF THE SERPENTINE BELT). THE SERPENTINE BELT, WHICH, ACCORDING TO DODGE MECHANICS SHOULD LAST 70,000 MILES, HAS FAILED FOUR TIMES ALREADY; MILEAGE AT LAST FAILURE: 68,145 MILES. THE BELT BREAKS WITH VERY LITTLE WARNING AT ALL, AND ALL POWER IS LOST, BRAKES, STEERING - WHICH COULD BE EXTREMELY DANGEROUS, CAUSING MY DEATH OR THE DEATH OF OTHERS. FORTUNATELY, AFTER THE FIRST TIME, I RECOGNIZE THE SOUNDS - LIKE A TWIG BEING CAUGHT IN THE ENGINE - AS THE BELT SUDDENLY FRAYS, AND PULL OVER IMMEDIATELY.THIS IS A VERY DANGEROUS FAULT. DATES AND MILEAGE OF FAILURES: 04/19/01 18,456 - I WAS TOLD BY THE DEALERSHIP REPAIRING THE VEHICLE THAT I "HAD A BETTER CHANCE OF WINING THE LOTTERY THAN THIS HAPPENING AGAIN!" 05/18/02 32,229 MILES 02/17/03 40,349 A SHIELD, WHICH HAD NOT BEEN PUT ON THIS YEAR'S MODEL, WAS PUT ON BY THE DEALERSHIP. THE SHIELD WAS ON MODEL YEARS BEFORE AND AFTER 2000, BUT WAS OMITTED FROM THE 2000 LINE. THE SHIELD STOPPED RAIN AND SNOW FROM GOING INTO THE ENGINE, FREEZING THE BLOCK, AND/OR MIXING WITH THE OIL WHICH WOULD CAUSE THE BELT TO SLIDE ON THE PULLEYS AND THE BELT TO BRAKE. IF THE DEALERSHIP IS AWARE OF THIS FAULT, SURELY THE MANUFACTURER IS. WHILE THERE IS A LONGER TIME PERIOD BETWEEN THE BELT BRAKING AFTER THE SHIELD WAS PUT ON, IT STILL BROKE AGAIN IN UNDER 20,000 MILES. 05/21/05 68,149 INTERNET SEARCHES HAVE REVEALED AN EXTENDED WARRANTY ON ALL 1997-2000 CARAVANS/GRAND CARAVANS FOR ALL AC COMPRESSOR REPAIRS, PUT OUT BY CHRYLSER IN OCTOBER OF 2003. (HTTP://ALLPAR.COM/DEALERS/WARRANTY.HTML) CAN THIS CAR BE DECLARED DANGEROUS AND A LEMON?
WHEN I TOOK THE CAR IN FOR TIRE REPLACEMENT, THE TIRE PEOPLE SHOWED ME A LEAK ON BOTH REAR BRAKE CYLINDERS. THE FRONT BRAKE CYLINDER NOW ALSO HAS A SMALL LEAK FROM THE GASKET. THE MINIVAN HAS 25,000 MILES ON IT AND WAS PURCHASED DECEMBER 2000. IT IS DRIVEN ON GOOD SUBURBAN ROADS.
SENT THE FOLLOWING COMPLAINT TO DAIMLERCHRYSLER: POWER LOCK FAILURE ON DRIVER AND PASSENGER DOORS, KNOW OF SAME EXACT ISSUE WITH ANOTHER 2000 DODGE DURANGO OWNER. DC RESPONSE: I REGRET YOUR DISSATISFACTION AND APPRECIATE THE TIME AND EFFORT YOU TOOK TO BRING THIS MATTER TO MY ATTENTION. COMMENTS LIKE YOURS ARE ONE WAY TO LEARN OF PROBLEMS THAT MAY DEVELOP AND IMPROVEMENTS DESIRED BY CUSTOMERS. THE INFORMATION RECEIVED IS USED IN PRODUCT DEVELOPMENT AND QUALITY ANALYSIS. UNFORTUNATELY, WE ARE UNABLE TO OFFER ASSISTANCE IN THIS MATTER AS THE VEHICLE HAS EXCEEDED THE TIME AND MILEAGE LIMITATIONS OF THE MANUFACTURER'S WARRANTY. I ALSO SEE THAT YOU DO NOT HAVE A SERVICE CONTRACT FOR COVERAGE. MY RESPONSE: IN REGARD TO YOUR REPLY, THIS DOES NOT SATISFY ME. IT SOUNDS AS THOUGH YOU REALLY DON'T CARE.... YOU DID STATE: "IMPROVEMENTS DESIRED BY CUSTOMERS. THE INFORMATION RECEIVED IS USED IN PRODUCT DEVELOPMENT AND QUALITY ANALYSIS..." WELL, THIS IS SOMETHING I WANT IMPROVED ON THE VEHICLE THAT I NOW HAVE. IS THERE ANY WAY TO APPEAL THIS? WHAT IS THE PROCESS I NEED TO GO THROUGH TO GET THIS TAKEN CARE OF? PLEASE DO NOT REITERATE THE LACK OF WARRANTY. DC REPLY: I RECEIVED YOUR EMAIL. I REGRET THAT YOU WERE NOT SATISFIED BY MY PRIOR EMAIL AND HAVE DOCUMENTED YOUR FEEDBACK. UNFORTUNATELY, YOUR EMAIL DOES NOT CONTAIN ANY INFORMATION THAT WOULD CAUSE A CHANGE IN THE PREVIOUS DECISION. THEREFORE, YOUR REQUEST MUST AGAIN BE RESPECTFULLY DECLINED. WE ALSO DO NOT HAVE AN APPEAL PROCESS AND THIS IS THE FINAL DECISION OF DAIMLERCHRYSLER. ANY FUTURE COMMUNICATION RELATED TO THIS ISSUE WILL BE RETAINED IN CORPORATE RECORDS. IF AT SOME FUTURE DATE WE CAN BE OF ASSISTANCE TO YOU, IN SOME OTHER AREA, PLEASE LET US KNOW.
WHILE DRIVING AT APPROXIMATELY 30 MPH, RING AND PINION SHEARED OFF, CAUSING THE VEHICLE TO COAST. THERE WAS NO POWER TO GENERATE GEARS FOR MOVING.THE TRANSMISSION LET GO AT THE SAME TIME. ALL THIS HAPPENED WITHOUT WARNING. VEHICLE WAS CURRENTLY OUT OF WARRANTY. *AK TRANSMISSION BLEW A HOLE INTO AND THROUGH ENTIRE TRANSMISSION. *BF *NM
WHILE VISITING A FAMILY FRIEND CONSUMER DISCOVERED A WATER LEAK T IN HIS CARAVAN. THIS LEAK RESULTED FROM WATER RUNNING DOWN THE EXTERIOR ROOF GROOVES AND DOWN TO THE BACK OF THE VAN. IT HAD A CRACK IN THE WELD THAT WAS FOUND ON BOTH SIDES OF THE UPPER PORTION OF THE VAN BODY, WHERE THE REAR HATCH WAS LOCATED. THE WATER ENTERED THE CRACK AND RAN DOWN THE INSIDE OF THE VAN . ALSO, PUDDLES WERE FOUND UNDERNEATH THE CARPET, WHICH RESULTS IN A MILD WET CARPET, BUT EVEN WORSE, RUST.*AK I LIFTED THE REAR CARPET IN MY VAN AND THERE WAS WATER AND THE CARPET PAD WAS WET. I HADN'T NOTICED IT BEFORE BECAUSE WE HAVE A PLASTIC LINER TRAY IN THE BACK. I BELIEVE MANY PEOPLE HAVE THIS PROBLEM BUT ARE UNAWARE OF IT.
WHILE DRIVING IN INCLEMENT WEATHER ONLY POWER STEERING FAILED. DRIVER WAS UNABLE TURN LEFT OR RIGHT. DRIVER PULLED OVER, AND VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION, AND MECHANIC DETERMINED THAT POWER STEERING BELT NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK
CONSUMER WAS CHANGING THE OIL ON THE VEHICLE WHEN HE NOTICED THAT THE SPRING ON THE MCPHERSON STRUT WAS BREAKING OFF. THIS COULD CAUSE THE HOOD ON THE VEHICLE TO POP OFF, INCREASING THE RISK OF A CRASH. *AK
SUN VISOR WAS DEFECTIVE WHILE IN USE, THE SUN VISOR BROKE OFF ITS ASSEMBLY, PREVENTING THE BLOCKING OF SUNLIGHT WHILE DRIVING. *AK WHEN REPOSITIONING THE SUN VISOR TO BLOCK THE SUN, THE SUN VISOR BROKE OFF IN CONSUMER'S HAND. MANUFACTURE NOTIFIED. *TT
I TOOK MY DURANGO IN FOR ROUTINE OIL CHANGE AND ADVISED ME THAT I NEEDED TO HAVE MY UPPER BALL JOINTS REPLACED. I ONLY HAVE 52,300 MILES AND USE THE VEHICLE TO DRIVE TO AND FROM WORK. I KNOW THE 2-WD DURANGOS ARE NOT PART OF THE RECALL BUT FEEL THIS REALLY NEEDS TO BE INCLUDED BECAUSE ITS THE SAME PROBLEM AS THE 4-WD.*AK
SOMETIMES WHILE DRIVING AT TIMES MY VAN (AUTOMATIC 4-CYLINDER 2000 CARAVAN), IT WILL CONTINUOUSLY SHIFT, MAKING THE VAN FELL LIKE ITS PULLING AND GIVING/JERKY (**SCARY WHEN THIS HAPPENS**). THE VAN WILL SHAKE(VIBRATE). THE GAS PEDAL EVEN VIBRATES. THE VAN SOUNDS LOUD(FRONT AREA OF CAR), MY SON SAYS IT SOUNDS LIKE A RACE CAR.HE GETS SCARED. THE WHEELS SEEMS TO BE HUGGING/GRIPPING THE GROUND( ANOTHER WAY TO DESCRIBE IT, IT FEELS AS IF GRAVITY WAS PULLING THE CAR DOWNWARD). THE VAN SEEMS TO LOSE POWER, AND PRESSING THE GAS PEDAL MAKES THE RUMBLING NOISE (ENGINE?) LOUDER.*AK
WHILE APPLYING THE BRAKES VEHICLE FAILED TO STOP. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. THE CAUSE HAD NOT BEEN DETERMINED. DRIVER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK
SEPT. 7, 2001, THE BATTERY IN MY ONE YEAR OLD DODGE CARAVAN DIED. I ASKED THAT THE CAUSE OF THE FAILURE BE INVESTIGATED. I WAS BLOWN OFF. APRIL 29, 2003, THE SECOND BATTERY DIED. I WAS OUT OF WARRANTY AT THIS TIME AND AGAIN I ASKED THAT THIS ISSUE BE INVESTIGATED. NOTHING WAS DONE. EACH TIME BEFORE THE BATTERY DIED, THE ALARM SYSTEM ON MY CAR WOULD ACT FLAKEY. WHEN THIS STARTED HAPPENING AGAIN, I ASKED LANDERS CHRYSLER TO LOOK AT IT. THEY FOUND NOTHING. A FEW WEEKS LATER, I WAS DRIVING DOWN A HILL WITH A CURVE WHEN THE ENGINE DIED WITHOUT WARNING. I LOST MY POWER STEERING AND BRAKES AND NEARLY HIT A MAIL BOX. I WAS ABLE TO START MY CAR AND CONTINUED BUT NEARLY HIT A CAR IN THE MIDDLE OF THE TURN WHEN IT HAPPENED AGAIN BECAUSE I WAS NOT ABLE TO TURN SHARP ENOUGH. I WAS LUCKY IN BOTH CASES THAT I DID NOT HIT ANYTHING OR ANY ONE. LANDERS EVENTUALLY LOCATED THE PROBLEM, A FAULTY EVS MODULE. I CONTACTED CHRYSLER BUT THEY HAVE REFUSED TO REPAIR THE FAULTY EQUIPMENT BECAUSE I NOW HAVE 63,800 MILES ON MY CAR EVEN THOUGH EVIDENCE INDICATES THE PROBLEM EXISTED WHEN I BOUGHT THE VEHICLE. LANDERS TOLD ME I COULD DISABLE THE DEVICE BY PUSHING A BUTTON ON THE DASH THAT DEACTIVATES THE ANTI-THEFT DEVICE. I WAS LUCKY THAT I DID NOT HAVE AN ACCIDENT, CERTAINLY THE POTENTIAL WAS THERE. I DID A SEARCH ON SOME AUTO FORUMS AND FOUND SEVERAL PEOPLE WHO DESCRIBE VERY SIMILAR PROBLEMS TO MINE AND OTHERS WHO COMPLAIN ABOUT SUDDENLY STALLING. I HAVE NO IDEA HOW WIDESPREAD THIS PROBLEM IS. I DO KNOW THAT IT TOOK SOME TIME TO DETERMINE THE PROBLEM WITH MY CAR. I THINK THIS MATTER SHOULD BE INVESTIGATED BECAUSE ANYTIME A DRIVER LOSES CONTROL BECAUSE THEY CAN NOT STEER OR STOP, OTHER DRIVERS, PROPERTY AND PEDESTRIANS ARE IN DAMAGES. *NM
WE HAD 3-TRANSMISSION FAILURES IN OUR 1990 GRAND CARAVAN AT <72K MILES, WHICH DODGE HANDLED REASONABLY WELL. OUR 2000 GRAND CARAVAN SPORT HAD TO HAVE ITS SOLENOID PACK REPLACED TODAY AT ~50K MILES, SO I SUSPECT A TRANSMISSION IS IN ITS SHORT TERM FUTURE AS WELL. IV'E READ ALL SORTS OF HORROR STORIES REGARDING SAFETY ISSUES DURING THESE TRANSMISSION FAILURES, I.E., DRIVE LINES PUCHING THROUGH CASES, ETC.. WHAT IS BEING DONE ABOUT THIS? ISN'T A COMPANY EVERY LIABLE FOR ITS PRODUCTS? MY UNDERSTANDING WAS THAT THE TRANSMISSIONS WERE FIXED, OR I NEVER WOULD HAVE BOUGHT ANOTHER CARAVAN, ESPECIALLY IF A SAFETY ISSUE WAS INVOLVED. IS THIS A SAFETY ISSSUE OR NOT?*AK
CONSUMER STATES THAT TRANSMISSION FAILED AT 65,000 MILES. AS A RESULT, VEHICLE BECAME INOPERABLE. *AK
RECALL CAMPAIGN: CLOCKSPRING RECALL. *NM RECALL# 04V480000. *SC THE CONSUMERS VEHICLE HAD OVER 70,000 MILES, AND THE RECALL WAS ONLY FOR VEHICLE WITH 0-70,000 MILES. *JB
I NOTICED THERE WAS A FUNNY NOISE COMING FROM THE ENGINE, I THEN INFORMED MY HUSBAND AND HE CONTACTED A MECHANIC TO COME TO THE HOUSE, THE MECHANIC DID A DIAGNOSTIC CHECK ON THE ENGINE AND FOUND NOTHING WRONG. WELL, ON MY WAY BACK FROM LUNCH (SEPTEMBER 2004) THE ENGINE STARTED TO MAKE A LOUD NOISE AND THE CAR WAS BEGINNING TO LOSE POWER. I TOOK IT TO A MECHANIC AND HE TOOK THE ENGINE APART AND FOUND SLUDGE BUILD UP IN THE ENGINE, WHICH EVENTUALLY LED UP TO ENGINE FAILURE. I RELIGIOUSLY HAD THE OIL CHANGED AND EVEN HAD A MASTER MECHANIC DO A DIAGNOSTIC CHECK ON THE ENGINE BEFORE THE FAILURE. I HAVE BEEN WITHOUT MY CAR SINCE SEPTEMBER 2004 AND I AM STILL MAKING PAYMENT. I AM HAVING MY CAR REPAIRED FOR AN OUTRAGEOUS AMOUNT OF MONEY AND WILL BE ABLE TO DRIVE IT AGAIN IN A COUPLE MORE WEEK. HAVE A WONDERFUL DAY! REGARDS, RITA CANTU, INITIAL SECURITY ADMIN. *JB
OVER THE PAST YEAR THE DRIVEBELT HAS FALLEN OFF THE ENGINE PULLEYS THREE TIMES DURING HEAVY RAIN. *NM
THE DURANGO DRIVER' S SEAT RAISER ARM BROKE AND REQUIRED REPLACEMENT. VIN [XXX]. *AK UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I HAVE TAKEN MY 2000 DODGE DURANGO TO FOREST LAKE DODGE DEALER FOR A CLUNKING NOISE IN MY FRONT END OVER YEAR AGO. I HAD A NUMBER OF COMPLAINTS. THEY SAID AT THAT TIME THERE WAS NOTHING WRONG. THEY COULDN'T HEAR ANYTHING. AGAIN WITHIN A COUPLE MONTHS I RETURNED WITH THE SAME PROBLEM ALONG WITH MY PASSENGER WINDOW NOT GOING UP OR DOWN CORRECTLY. ONCE AGAIN THEY SAID OH YOU NEED SHOCKS AND YOU NEED YOUR SERVICE OF WARRENTY PROFORMED OR YOUR WARRENTLY WONT BE ANY GOOD, SO I SAID YES DO WHAT IS UNDER WARRENTY NOTHING ELSE UNLESS I SAY IT OK, WILL MORE WORK WAS PROFORMED AND I ENDED UP PAYING HUNDRED PLUS DOLLARS OUT OF POCKET. AGAIN THEY SAID THERE WAS NO CLUCKING NOISE NOTED AND THAT THE PASSENGER WINDOW ACCORDING TO THE COMPUTER SAID IT FUNCTIONS CORRECTLY. WILL TO THIS DAY OVER A YEAR LATER, THE CLUCK IS THERE AND SHOCKS AND OTHER MAINTENCE WAS COMPLETED, THE PASSENGER WINDOW MOVES SO SLOW THAT WE DONT USE IT AS IT HAS AND STILL DOES QUIT WORKING. INSIDE WHERE THE 4 WHEEL DRIVE COMPOTENT ALSO COMES LOOSE FROM THE MAIN FLOOR. I WAS TOLD THAT I WOULD HAVE TO PURCHASE A NEW MANTO WHICH SCREWS TO THE FRAME OF THE DURANGO. I HAD SIDE STEPS PUT ON AFTER PURCHASE BY CHRY. DODGE IN FORREST LAKE AND DRIVERS SIDE WITHIN IN ONE AND HALF YEARS FELL LOOSE AND THEY SAID I JUST NEEDED TO HAVE SOMEONE PUT IN NEW SCREWS THAT IT WASN;T COVERED. YET WHEN I PURCHASED THEM THEY SAID THAT IF THEY DID IT, ANYTHING THAT MAY HAPPEN WOULD BE COVERED BUT IF SOMEONE ELSE DID IT THEY WOULDNT COVER ANYTHING THAT HAPPENED.*AK
I PRESSED THE ACCELERATOR TO PASS SOMEONE AND THE CAR DIDN'T SOUND QUITE RIGHT AFTERWARDS. IT WAS DUE TO HAVE THE OIL CHANGED AND DID SO REGULARLY FROM THE BEGINNING OF THE CAR WHEN I BOUGHT IT BRAND NEW IN 2000. THE TECHNICIAN SAID THAT WHEN HE CHANGED THE OIL THERE WAS SLUDGE BUILD UP. SO I PUT A OIL TREATMENT IN TO SEE IF IT WOULD HELP. I RAN MY CAR FOR LESS THAN A WEEK AFTER THAT AND AS I WAS DRIVING TO INTO WORK MY CAR STARTING KNOCKING VERY LOUD. RIGHT NOW I AM LOOKING AT A POSSIBLE $500 TO $4800 FIX. MY CAR HAS ALMOST 100,000 MILES ON IT AND ALMOST PAID OFF. MY ENGINE IS THE 2.7 DODGE INTREPID. AS I FOUND OUT THAT MY ENGINE ONE OF THE WORST ON THE MARKET. THERE AREN'T VERY MANY OF THE ENGINES LEFT IN THE JUNK YARDS EVEN. MY MECHANIC SAID HE IS PUTTING IN THE SECOND ENGINE IN A COUPLES CAR FROM LAST YEAR. THE 2.7 IS JUNK. *JB
WINDING SOUND WHEN YOU LOCK OR UNLOCK THE DOORS. DRIVERS DOOR WON'T LOCK, PASSENGER FRONT DOOR DOSN'T UNLOCK, PASSENGER LEFT-REAR ALSO DOSN'T UNLOCK , PASSENGER RIGHT-REAR IS THE ONLY ONE THAT WORKS WITH THE KEY LESS ENTRY.*AK ALSO BOTH REAR WINDOWS DO NOT WORK. I MYSELF INSPECTED THE OPERATION OF THE LEFT REAR DOOR AND FOUND THAT THE ACTUATOR WAS BAD. I CRACKED OPEN ACTUATOR AND FOUND THAT THE GEAR WAS STRIPPED. THIS CAUSING THE WINDING SOUND AND FAILURE TO LOCK OR UNLOCK THE DOORS. THE GEAR IS MADE OF SOME KIND OF SOFT PLASTIC MATERIAL FOR THIS TO HAPPEN. ABOUT THE REAR WINDOW, I CHECKED AND FOUND POWER GOING TO THE MOTORS. BUT WITH ONE OF THE WINDOW MOTORS I TAPPED IT AND GOT IT TO WORK FOR ACOUPLE OF DAYS. WITH MY EXPERINCE AS AN AUTO/TRUCK/BUS TECHNICIAN THE MOTORS ARE DEFECTED ALONG WITH THE DOOR ACTUATORS. I HOPE THESE ISSUES CAN GET RESOLVED, BECAUSE OVERALL MY VEHICLE IS GOOD AT 60,000 MILES.
WHILE DRIVING 55 MPH TRANSMISSION FAILED. AS A RESULT, VEHICLE SHUT DOWN. *AK
FRONT DISC BRAKE CALIBER, PISTON IS MADE OF A COMPOSITE AND NOT METAL,COMPOSITE CRACKS AND LEAKS. THE PISTON TURNS TO MUSH AND THE BRAKE PAD BECOMES LOOSE. *JB THIS CAUSE THE VEHICLE TO PULSE WHEN APPLYING THE BRAKES. WAS BROUGHT BACK TO DEALER AND FINALLY REPLACED UNDER WARRANTY. TWO YEARS LATER THE SAME THING HAS HAPPENED, BUT THE VEHICLE IS NOT UNDER WARRANTY ANY MORE. 04/23/02 WAS THE FIRST TIME, 12/04/04 FOUND THE SAME PROBLEM AGAIN
THE FRONT BALL JOINT IS MAKING NOISES AND BLACK LOOKING SOOT ON TIRE RIMS. *JB
DURING A 35 MPH FRONTAL VEHICLE COLLISION FRONT AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED NECK INJURES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER STATED THAT THE VEHICLE SHIFTS OUT OF THE PARK POSITION WITHOUT THE FOOT BEHING ON THE BRAKE. 4 YEAR OLD HIT THE SHIFT LEVER AND THE VEHICLE ROLLED DOWN THE DRIVEWAY AND ACROSS THE STREET. *TC
WHILE DRIVING WITH THE HEADLIGHTS ON THE WHOLE ELECTRICAL SYSTEM FAILED. AS A RESULT, WHEN KEY WAS OUT OF THE IGNITION VEHICLE CONTINUED TO RUN. *AK
THE BRAKE MASTER CYLINDER FAILED, THE BRAKE LINE LEAKED, THE TRANSMISSION MALFUNCTIONED, THE FRONT AXLE AND CALIPER PADS/ROTORS BROKE SPILLING BALL JOINT INTO THE STREET. *BF THERE WERE ALSO SCREECHING SOUNDS, ODOR(S), VIBRATIONS, THE STEERING WHEEL DID NOT FUNCTION PROPERLY, AND THE A/C FAILED.
WHILE DRIVING AT ANY SPEED VEHICLE STALLED. CONSUMER RESTARTED THE VEHICLE. DEALERSHIP WAS UNABLE TO RESOLVE THE PROBLEM.*AK
PART IN QUESTION WAS A CROSS OVER MANIFOLD PIPE; IT CONNECTED TWO MANIFOLDS TOGETHER ON TOP OF THE ENGINE. *BF THE CONSUMER REQUESTED A REFUND. THE CONSUMER WAS TOLD THE VEHICLE WOULD NOT PASS STATE INSPECTION BECAUSE THE VEHICLE HAD AN EXHAUST LEAK. *SC *JB
THE REAR END PIN SNAPPED WHILE THE CONSUMER WAS TRAVELING AT 45 MPH. THE VEHICLE HAD TO BE TOWED AND THE TRANSMISSION HAD TO BE REPLACED. *JB
RECEIVED RECALL NOTICE FOR CLOCK SPRING. REPLACED CLOCK SPRING. *BF RECALL# 04V480000. *SC
THE VEHICLE STALLED WHILE DRIVING. THE CHECK ENGINE LIGHT CAME ON PRIOR TO THE VEHICLE STALLING. A DIAGNOSTIC TEST WAS PERFORMED, BUT NO FAILURE CODE WAS FOUND. THE CAUSE OF THE VEHICLE STALLING WAS NOT DETERMINED. *AK ON OTHER OCCASIONS THE VEHICLE WOULD STALL WHEN MAKING TURNS. *SC
WHILE DRIVING, THERE WAS A LOT OF SMOKE COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE CONTINUED TO RUN. THE CONSUMER WAS ADVISED BY THE MECHANIC NOT TO DRIVE THE VEHICLE, BECAUSE ALL THE FLUIDS HAD LEAKED OUT. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB THE TRANSMISSION FAILED IN THE CONSUMERS VEHICLE. FLUID LEAKED OUT A HOLE BLOWN IN THE CASING BUT THE CONSUMER WAS STILL ABLE TO DRIVE SERVERAL MILES. *TC
THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. HORN AND SPEED CONTROL WERE OPERABLE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT CLOCK SPRING NEEDED TO BE REPLACED. THIS VEHICLE WAS NOT ON RECALL. *AK
CONSUMER'S VEHICLE WAS REAR ENDED AND FORCED INTO ANOTHER VEHICLE IN FRONT OF CONSUMER'S VEHICLE. UPON IMPACT, NEITHER FRONTAL AIR BAG DEPLOYED. MANUFACTURER WAS NOT NOTIFIED, AND NO INJURIES WERE REPORTED.
WHILE DRIVING 20 MPH VEHICLE CAUGHT ON FIRE. THERE WERE NO INJURIES. *AK WHILE DRIVING A RED LIGHT AND THE CRUISE CONTROL LIGHT ILLUMINATED. THE CONSUMER PULLED ONTO THE SHOULDER. THE CONSUMER ADDED COOLANT THINKING THE VEHICLE MAY HAVE BEEN OVERHEATING. WHILE THE HOOD WAS OPEN THE CONSUMER SAW SMOKE THE HEARD TWO EXPLOSIONS PRIOR TO SEEING THE FIRE. AN INSPECTOR WAS HIRED BY DAIMLER CHRYSLER TO INSPECT THE VEHICLE. THE INSPECTOR DETERMINED THAT THE FIRST EXPLOSION WAS CAUSED BY AN ELECTRICAL FIRE. THE SECOND EXPLOSION WAS THE GAS OR FUEL LINE. NTHE VEHICLE WAS TOTALED. *NM *SC
DEALERSHIP IS NOT FOLLOWING THE GUIDELINES OF THE AIRBAG CLOCK SPRING RECALL 04V480000 IN WHICH THE CLOCK SPRING SHOULD BE REPLACED ON VEHICLES THAT HAVE 70000 MILES OR LESS. INSTEAD THEY ARE ONLY INSPECTING THE AIR BAGS.*AK
UNKNOWN WATER WAS COMING THROUGH THE DASHBOARD/INSTRUMENT PANEL ON THE PASSENGER'S SIDE, AND CONSUMER WAS UNABLE TO LOCATE THE PROBLEM. DEALER INFORMED THE CONSUMER THAT THIS VEHICLE WAS OUTSIDE THE WARRANTY, AND THERE WAS NO MANUFACTURER'S RECALL ON THAT ISSUE. *AK
THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER DROVE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE CLOCK SPRING NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
DEALERSHIP REFUSED TO HONOR THE AIR BAG CLOCK SPRING RECALL 04V480000 BECAUSE THE VEHICLE HAD BEEN MODIFIED FOR DISABILITY USE.*AK
AFTER STARTING THE VEHICLE AIR BAG WARNING LIGHT ILLUMINATED, AND THE HORN FAILED INTERMITTENTLY. *AK THE DEALERSHIP REPAIRED THE VEHICLE, HOWEVER THE CONSUMER HAD TO PAY FOR THE CHARGES EVEN THOUGH THERE AS A RECALL ON MODELS UP TO 1999. *JB
AIR BAGS DEPLOYED INADVERTENTLY, WITHOUT ADEQUATE CAUSE ON SUNDAY AUGUST 7, 2004 AT AROUND 5 P.M. I WAS TRAVELING IN MY 2000 DODGE CARAVAN ON A LIGHTLY TRAVELED GRAVEL SURFACE ROAD THAT IS ROUGH IN SPOTS, AT 10 MPH OR LESS WHEN BOTH FRONT AIRBAGS . I STOPPED IMMEDIATELY, UNAWARE OF WHAT HAD CAUSED THEM TO DEPLOY IN THE ABSENCE OF ANY FRONT END OR SIDE COLLISION. GIVEN THAT I WAS SEATED UPRIGHT AND NOT THROWN FORWARD BY ANY COLLISION, THE DRIVER SIDE BAG SLIGHLTY CONTACTED THE LEFT SIDE OF MY FACE, SCRAPING IT. MY READING GLASSES, PLACED ON THE PASSENGER SEAT, OPEN, UPSIDE DOWN AND WITH LENSES FACING FORWARD, WERE FLATTENED BY THE PASSENGER SIDE AIRBAG. I GOT OUT OF THE VEHICLE AND SURVEYED THE SITUATION. A HAED-SIZE STONE HAD CONTACTED THE LEADING EDGE OF THE MUFFLER AND BEEN ROLLED UP AND FREE. OBSERVING NO DAMAGE OF ANY SIGNIFICANCE, I CONSULTED MY OWNERS MANUAL, STUFFED THE AIRBAGS BACK INTO THEIR CAVITIES AND DROVE HOME, SOMEWHAT SHAKEN BY THE EXPERIENCE. I CONTACTED DAIMLER CHRYSLER. THE SPECIAL INVESTIGATIONS TEAM HAD THE VEHICLE EXAMINED. IT RESPONDED, STATING THAT IT FEELS THAT THE AIRBAGS OPERATED PROPERLY BY DEPLOYING IN THIS SITUATION. I CHALLENGED THE FINDING AND REQUESTED A COPY OF THE INVESTIGATION REPORT. MY REQUEST WAS DENIED BY DAIMLER CHRYSLER CLAIMING THE INFORMATION IS PROPRIETARY. IT ADVISED ME TO PERSUE REPAIRS THROUGH MY INSURANCE COMPANY, OR HIRE MY OWN INVESTIGATOR AND ATTORNEY. THE REPAIR ESTIMATE OF RECORD IS $2893.63, MINUS A $500 DEDUCTIBLE. I HAVE NOT ACCEPTED A SETTLEMENT OR HAD THE VEHICLE REPAIRED FOR FEAR THAT MY INSURER WILL RAISE MY RATES TO RECOVER THE LARGE PAYOUT.*AK
04 V 480 000/AIR BAG CLOCKSPRING: THE AIR BAG LIGHT REMAINED ON WHILE DRIVING. THE DEALER WAS CONTACTED, HOWEVER THEY INFORMED THE CONSUMER THAT THEIR VEHICLE WAS NOT COVERED UNDER THAT RECALL. *JB
I HAVE HAD 4 COMPLETE TRANSMISSION FAILURES WITH MY 2000 CARAVAN: 2 OFWHICH REQUIRED A COMPLETE REBUILD AND 2 OF WHICH REQUIRED ENTIRELY NEW UNITS (TRANSMISSIONS) AND NEW CV AXLES AS A RESULT OF THE TRANSMISSION LOCKING UP. THE WORSE OF THE 4 TIMES WAS ON THANKSGIVING 2002, LESS THAN 2 WEEKS AFTER A FACTORY REBUILD WHERE THE FRONT WHEELS LOCKED UP WHILE ON THE INTERSTATE. 3 OF 4 REPAIRS WERE COMPLETED AT A CHRYSLER/DODGE DEALERSHIP. THE 4TH AND SO FAR FINAL REPAIR WAS COMPLETED AT A LOCAL TRANSMISSION SHOP AND IT HAS LASTED THE LONGEST, OVER 22,000 MILES. AFTER LOOKING ON THE INTERNET, THERE ARE SO MANY COMPLAINTS ABOUT CARAVAN TRANSMISSIONS. I REALLY FEEL THAT THIS WARRANTS A DEFECT INVESTIGATION. PLEASE HELP ALL OF US PEOPLE WHO HAVE DUMPED $30,000 INTO JUNK. THIS IS NOT AN ISOLATED INCIDENT. I HAVE MUCH MORE SPECIFICS I WOULD LIKE TO PROVIDE, BUT THIS FORM IS LIMITED TO 2000 CHARACTERS.... MY ORIGINAL SUBMISSION CONTAINED 3,493 CHARACTERS SO IT HAS BEEN TRUNKATED TO FIT IN THE SPACE ALLOTTED. *AK
THE BOLT THAT HOLDS THE IDLE PULLEY TO THE ENGINE SHEARED OFF THE ENGINE IN MY 2000 3.3 LITER GRAND CARAVAN SPORT. THE VEHICLE HAS LESS THAN 48000 MILES ON IT AND LEFT ME WITH NO POWER STEERING. IF MY WIFE WAS DRIVING THERE WOULD HAVE DEFINITELY BEEN AN ACCIDENT BECAUSE THERE IS NO WAY SHE COULD HAVE STEERED THE VAN DUE TO THE TOTAL LACK OF ANY POWER STEERING. EVEN MORE FRIGHTENING IS THAT WE JUST CAME BACK FROM A TRIP TO FLORIDA,IF THAT HAPPENED ON I-95 TRAVELING AT 70 MPH THE CONSEQUENCES COULD HAVE BEEN CATASTROPHIC IT HAPPENED IN A PARKING LOT AT ONLY 7 MPH. *JB
CRACKED KONIG ALUMINUM WHEELS. *MR KONIG ALUMINUM WHEELS, STYLE 690KG/16X63/4/10 SPOKE. THE WHEELS (TWO OF FOUR) ARE CRACKING WHERE THE SPOKES INTERSECT WITH THE RIM. THE WHEELS HAD BEEN CURBED OR DAMAGED. *SC *JB
2000 DODGE CARAVAN FIRE.*MR THE VEHICLE WAS SERVICED NORMALLY AND WAS IN GOOD CONDITION. *NM
THE FRONT STRUT TOWER ON THE DRIVER'S SIDE RUSTED. THIS COULD HAVE RESULTED IN THE STRUT TOWER BREAKING . IF THIS OCCURRED, THE LEFT FRONT SUSPENSION COULD COLLAPSE , AND WOULD CAUSE THE FRONT WHEEL TO LOCK WHILE DRIVING. THE DEALERSHIP DID NOT KNOW WHAT CAUSED THE TOWER TO RUST, BUT IT COULD BE CAUSED BY ROAD SALT. *AK *SC *JB
CONSUMER IS ABLE TO SHIFT THE VEHICLE OUT OF PARK WITHOUT DEPRESSING THE BRAKE PEDAL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
ANOTHER EA04013. AIRBAG, HORN, AND CRUISE WENT OUT AT THE SAME TIME. BAD CLOCK SPRING.*AK
WHILE DRIVING A FIRE STARTED IN THE FRONT END UNDERNEATH THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
THE FRONT STRUT TOWER RUSTED AND CRACKED ON THE DRIVER SIDE. THE CONSUMER TOOK THE VEHICLE TO THE REPAIR SHOP TO HAVE THE BRAKES SERVICED AND THEY NOTICED THE RUST AND CRACK. A TECHNICAL SERVICE BULLETIN 10000317 WAS ISSUED ON THIS PROBLEM. *AK *SC *JB
1) DRIVING VEHICLE ON VACATION. 2) AIR BAG LIGHT CAME ON AND HORN FAILED TO OPERATE. 3) CLOCKSPRING IN VEHICLE NEEDED TO BE REPLACED. (OLD CLOCKSPRING IS AVAILABLE). *AK
WHILE THE WAS IN PARK, A CHILD WAS ABLE TO SHIFT THE VEHICLE OUT OF PARK WITHOUT ONE'S FOOT ON THE BRAKE. PLEASE PROVIDE MORE INFORMATION. *JB
WHEN ATTEMPT WAS MADE TO PROCEED FORWARD FROM STOPPED POSITION, THE VAN FAILED TO MOVE. AFTER SEVERAL ATTEMPTS THE VAN WAS TAKEN HOME. UPON INSPECTING, TRANSMISSION OIL HAD LEAKED OUT. TRANSMISSION FLUID WAS PUT BACK IN TO DRIVE THE VAN TO A MECHANIC. THE TECHNICIAN INFORMED THE OWNER THAT A PIN INSIDE THE CASING SLIPS OUT DURING A PERCENTAGE OF MILES. ONCE THIS HAPPENS, THE PINION TEETH GRINDS. THE VAN HAD A "BANNER KIT" INSTALLED BUT THE PROBLEM HAS RECURRED. THE CONSUMER HAS ATTACHED COPIES OF INVOICE
CONSUMER RECEIVED RECALLS 04E036000 AND 04E035000 ON VEHICLE THAT WAS MODIFIED. HAD TAKEN IT ON APPOINTED DATE TO A CERTIFIED DEALER OF MODIFIED VEHICLES, ABILITY CENTER-MACY'S LIFTGATE, FOR REPAIRS. UPON ARRIVING WAS INFORMED NOT ABLE TO DO RECALL REPAIRS DUE TO VEHICLE BEING MODIFIED BY ANOTHER COMPANY. ALSO, CONSUMER WAS TOLD NOT TO DRIVE VEHICLE FROM MANUFACTURER'S GENERAL MANAGER. IN ADDITION, WAS INFORMED BY MANUFACTURER TO TAKE VEHICLE BACK TO ORIGINAL DEALERSHIP FOR THE CORRECTION. *AK
CONSUMER RECEIVED A RECALL NOTICE CONCERNING IGNITION PROBLEM. CONSUMER COULD MOVE VEHICLE OUT OF PARK WITHOUT INSERTING THE KEY INTO THE IGNITION. CONSUMER HAS NOT TAKEN THE VEHICLE TO BE CHECKED OUT YET, BUT WILL DO SO SOON. *AK
WHILE THE VEHICLE WAS PARKED, THE CONSUMER NOTICED THAT OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE CONSUMER CALLED THE DEALER AND WAS INFORMED THAT THE PROBLEM COULD BE WITH THE COOLER HOSE ON THE TRANSMISSION AND TO BE SAFE NOT TO RUN IT WITH IT BEING DRY OF OIL. *AK *SC *JB
WHILE DRIVING 10 MPH AT 8,000 MILES BRAKES FAILED. NO IMPACT REPORTED. *AK
WITHOUT ANY PRIOR WARNING THE ENTIRE PULLEY THAT SUPPORTS THE SERPENTINE BELT SEPARATED FROM THE MOTOR AND FELL OUT FROM UNDER THE CAR WHILE DRIVING ON THE ROAD RENDERING THE CAR UNDRIVABLE. LUCKILY I WAS NOT TRAVELING FAST AND WAS ABLE COAST INTO MY DRIVEWAY IN MY NEIGHBORHOOD. I FOUND THE PULLEY WHICH SHOWS WHERE THE ATTACHMENT BOLT SNAPPED IN HALF. IT CERTAINLY LOOKED LIKE A DEFECTIVE PART AND I WOULD HAVE LIKELY SUED IF AN INJURY HAD OCCURRED. THE DEALERSHIP DID NOTHING IN THE FORM OF ANY FINANCIAL COMPENSATION FOR WHAT I CONSIDER TO BE A DEFECTIVE PART OR POORLY DESIGNED SYSTEM. THERE ARE OTHER SIMILAR COMPLAINTS OUT THERE BUT NO RECALL. MY VAN HAD 56,242 MILES ON IT AT THE TIME.*AK
WHILE DRIVING 55 MPH, A LOUD KNOCKING NOISE WAS HEARD FROM THE REAR. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED REPLACING DUE TO CORROSION. *AK
WE PURCHASED A 2000 DODGE CARAVAN WITH GOODYEAR REGATTA 2 TIRES ON IT. OVER THE LAST 6 MONTHS WE HAVE HAD 3 BLOW OUTS ON THE HIGHWAY. THE LAST BROKE THE BACK MOLDING OF THE CAR AND BLEW THE GAS CAP OFF. *AK
SERPENTINE BELT SHREDS AND COMES APART. WHILE DRIVING SUDDENLY THERE'S A NOISE LIKE THE BELT IS SLAPPING AROUND UNDER THE HOOD. SERPENTINE BELT WAS REPLACED 3 TIMES .THE FIRST TIME THIS OCCURRED DEALERSHIP INDICATED THAT THE PULLEY TENSIONER SPRING BROKE AND THE PULLEY LOCKED TO THE SIDE, WHICH ALLOWED THE BELT TO RIDE OFF THE SIDE. THE SECOND TIME THIS OCCURRED DEALERSHIP INDICATED THAT THE PULLEY LOCKED UP AND BROKE, ALLOWING THE BELT TO SLIP OFF. THE THIRD TIME IT OCCURRED NO CAUSE WAS GIVEN. CURRENTLY VEHICLE IS AT THE DEALERSHIP HAVING A DIAGNOSTIC TEST PERFORMED BECAUSE THE FAILURE RECURRED. *AK
AIR BAG LIGHT CAME ON INTERMITTENTLY ABOUT THREE WEEKS AGO. TWO DAYS LATER, THE AIR BAG LIGHT WENT ON AND STAYED ON. I THEN NOTICED THAT THE HORN AND THE CRUISE CONTROL DID NOT WORK ON THE STEERING COLUMN, HOWEVER, THE HORN OPERATES WHEN USING THE KEYLESS ENTRY SYSTEM. I CALLED A DODGE DEALERSHIP ON MAY 24, 2004 AND WAS TOLD THAT THE PROBLEM WAS MOST LIKELY A BAD CLOCK SPRING THAT NEEDED REPLACEMENT. THE WORK REQUIRES REMOVAL OF THE STEERING WHEEL. I RESEARCHED THIS CLOCK SPRING PROBLEM ON THE INTERNET AND IT BECAME APPARENT THAT CLOCK SPRING REPLACMENT ON CERTAIN JEEP AND CHRYSLER MODELS IS FAIRLY COMMON. SOME MODELS HAVE BEEN RECALLED BECAUSE OF THE CLOCK SPRING PROBLEM.
POWER STEERING FLUID LEAKED ON THE RACK AND PINION. AS A RESULT, POWER STEERING FAILED. *AK *LA
WHILE DRIVING AT 45 MPH, THE CONSUMER'S VEHICLE WAS TWO CARS BEHIND A STOPPED VEHICLE, MAKING A U TURN. THE FIRST VEHICLE WAS STRUCK IN THE REAR, AND THE SECOND VEHICLE BOUNCED BACK AND COLLIDED WITH THE FRONT OF THE CONSUMER'S VEHICLE. THE CONSUMER AND PASSENGER WERE WEARING SEAT BELTS, BUT THE AIRBAGS DID NOT DEPLOY. ONE PASSENGER SUSTAINED A BRUISED CHEST AND ABDOMEN. *AK THE VEHICLE WAS TOTALED. *SC *JB
DODGE CARAVAN 2000, WE'VE HAD OUR TRANSMISSION FAILED 3 TIMES, AND HAD IT TO DODGE THREE TIMES TO BE FIXED. WITH NO RESULTS ALWAYS SAME PROBLEMS. VAN WITH NOT GO INTO PARK. DRIVE, ETC.. VERY DANGEROUS !! *AK
1. SPALLING OF METAL OFF INNER SURFACE OF BRAKE ROTORS 2. RAPID BRAKE PAD WEAR ON PAD NOT EQUIPPED WITH WEAR SENSOR 3. REPLACEMENT OF PADS AND ROTERS - PARTS ARE AVAILABLE. *AK
WHILE DRIVING, THE CRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE HORN AND CRUISE CONTROL WOULD NOT WORK. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE CLOCK SPRING NEEDED REPLACEMENT DUE TO WORN PARTS. *LA
SINCE TRANSMISSION FAILURE OCCURRED EIGHT MONTHS AFTER WARRANTY EXPIRED, DEALERSHIP WOULDN'T COVER THE COST OF REPLACING THE TRANSMISSION. *PH A FAULTY PIN IN THE DIFFERENTIAL UNIT WHERE IN MANUFACTURER IS AWARE OF. THE PIN BROKE AND WENT RIGHT THROUGH THE TRANSMISSION CASE. *LA
WHILE DRIVING 70 MPH CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, DROVE IT TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. ALSO, DRIVER INFORMED THE MECHANIC THAT WINDSHIELD WIPERS CAME ON AND OFF ON THEIR OWN. *AK
WHILE DRIVING CONSUMER SMELLED A STRONG GAS ODOR COMING FROM THE VENTS. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
WHILE DRIVING 55 MPH, BOTH FRONTAL AIR BAGS INADVERTENTLY WENT OFF. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULL OVER. BOTH PASSENGER WAS NOT HURT. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE DRIVER WILL NOTIFY THE DEALER AND INSURANCE COMPANY. PLEASE FILL IN ADDITIONAL INFORMATION. *NM
WHILE DRIVING THE AUTOMATIC TRANSMISSION OUTER CASE RUPTURED AND THE TRANSMISSION BLEW OUT. WHEN THIS OCCURRED THE VAN STALLED WITHOUT WARNING. THE CAUSE OF THE TRANSMISSION FAILURE HAS NOT BEEN DETERMINED. *NM THE DIFFERENTIAL PIN WHICH BROKE AND CAME OUT THROUGH THE CASE. SERVICE DEALER HAVE MADE DIAGNOSTICS AND REPAIRS ON TRANSMISSION ON THE VEHICLE. *LA
WHILE DRIVING, THE VEHICLE STALLED. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR AN ANALYSIS. THE CONSUMER WAS TOLD THE TRANSAXLE DRIVE PIN HAD SHEARED OFF AND HAD BLOWN COMPLETELY THROUGH THE TRANSMISSION AND THE HOUSING.*AK THE TRANSMISSION AND THE DIFFERENTIAL HAD TO BE REPLACED. *JB
WHILE BACKING OUT OF THE GARAGE BRAKE PEDAL WENT TO THE FLOOR, AND VEHICLE CONTINUED TO ROLL UNTIL IT HIT A BRICK WALL AND STOPPED. VEHICLE WAS TOWED TO THE DEALER, AND DEALER COULD NOT RESOLVE THE PROBLEM.*AK *LA
A CONVERSION TOP WAS PUT ON MY DODGE GRAND CARAVAN. THE TV HAS NEVER BEEN PROPERLY SECURED. WHILE DRIVING, THE TV FLEW OUT OF THE TOP, RIPPING CORDS, SWINGING BACK AND FORTH, WHILE HANGING FROM A CABLE. THE TV JUST BARELY MISSED THE HEAD OF MY CHILD. NO ONE IS TAKING RESPONSIBILITY FOR THIS PROBLEM. SOMEONE COULD HAVE BEEN KILLED. THIS TV WEIGHS ABOUT 10 POUNDS. THE TV BOUNCES AROUND WHILE DRIVING. WHILE BRINGING THIS CAR IN FOR OTHER UNRELATED SERVICE PROBLEMS, I WOULD ALWAYS ASK THEM TO SECURE THE TV. IT WAS SECURED BY VELCRO!. *AK
SRS LIGHT APPEARED ON THE DASHBOARD UNTIL THE VEHICLE WAS TURNED OFF. ALSO, CRUISE CONTROL AND HORN MALFUNCTIONED. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK
WHILE DRIVING 70 MPH FRONT DRIVER'S SIDE WHEEL BEARING SNAPPED. THIS CAUSED THE WHEEL TO DISCONNECT FROM THE VEHICLE. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP TRIED TO REPAIR WHEEL BEARING ONCE BEFORE , BUT THE PROBLEM RECURRED. *AK
I OWN A DODGE CARAVAN 2000. THE AIRBAG LIGHT CAME ON AND THE HORN STOPPED WORKING. I ASKED THE SERVICE ADVISOR AT KOON'S FORD (FALLS CHURCH, VA 703.241.1000, DEALER CODE 35-44341) IF THIS WAS NORMAL AND THEY SAID THIS WAS THE FIRST CAR THEY HAD SEEN WITH THESE PROBLEMS (CLOCKSPRING). I RESEARCHED THIS ON THE INTERNET AND I FOUND THAT 5% OF ALL 1996~2000 CARAVAN MODELS HAVE HAD THE CLOCKSPRING REPLACED BECAUSE OF THESE PROBLEMS AT THE COST OF THE CONSUMER. I BELIEVE THIS IS A SAFETY ISSUE, THAT THE 1996-2000 DODGE CARAVAN SHOULD BE RECALLED AND THE CLOCKSPRING MECHANISM SHOULD BE REPAIRED FREE OF CHARGE. PLEASE LET ME KNOW IF I CAN PROVIDE FURTHER INFORMATION. THANK YOU FOR YOUR ATTENTION TO THIS IMPORTANT SAFETY PROBLEM. *JB
CONSUMER STATES THAT WHILE DRIVING DOWN A MAJOR ROAD AT 20 MPH POWER STEERING HOSE SPLIT, LEAKING FLUID ONTO THE HIGHWAY. THE MANUFACTURER WAS INFORMED OF THE PROBLEM, BUT FAILED TO FIX IT.*AK WHEN THE HOSE SPLIT THE VEHICLE'S STEERING BECAME VERY DIFFICULT. THE CONSUMER STATED THAT HE OEM HOSE WAS FLIMSY, THEREFORE HE REPLACED IT WITH AN AFTERMARKET HOSE. *NM
THE CONSUMER'S VEHICLE WAS INVOLVED IN A REAR END COLLISION. DRIVER'S SEAT BELT FAILED TO RETRACT. AS A RESULT, THE CONSUMER'S HEAD HIT THE STEERING, AND CONSUMER SUSTAINED MILD BRUISES. *AK *SC
I HAVE A 2000 DODGE CARAVAN AND HAVE READ THE ARTICLES CLAIMING THE BELTS TO BE UNSAFE. MY FAMILY HAS SEEN THIS HAPPEN WE HAVE HAD OUR CHILD'S SEATBELT THAT HOLDS HIS CARSEAT IN PLACE COME UNLATCHED AND AT THAT TIME WE COULDN'T FIGURE OUT WHY. NOW THAT WE HAVE READ THE ARTICLES ABOUT IT I UNDERSTAND HOW AND I AM CONCERNED. NOT ONLY IS IT UNSAFE FOR MY CHILD BUT I AM CONTINUOUSLY TURNING AROUND AND CHECKING THE SEATBELT OUT OF CONCERN ALSO AND THIS MEANS I AM TAKING MY EYES OFF THE ROAD. WE HAVE E MAILED CHRYSLER ABOUT THIS AND HAVEN'T GOTTEN A RESPONSE FROM THEM AND I HAVE TALKED TO THE DEALERSHIP ABOUT IT AND THEY JUST SAY THAT WHO EVER IS WRITING THESE ARTICLES ARE BLOWING IT OUT OF PROPORTION. I DON'T THINK BEING CONCERNED ABOUT MY CHILD SAFETY IS GOING OVERBOARD. THANK GOD WE HAVEN'T HAD AN ACCIDENT WHEN MY CHILD'S SEATBELT WASN'T FASTENED OR ANYTHING LIKE THAT BUT I DO WANT TO HAVE SOMETHING DONE ABOUT THESE SEATBELTS. *JB
ON FEB. 8, 2004, MY BROTHER-IN-LAW (ALSO AN OWNER OF THE CAR) EXPERIENCED A PROBLEM STARTING THE CAR. AFTER SEVERAL TRIES, THE CAR STARTED RUNNING BUT VERY ROUGHLY. IT WAS DECIDED TO DRIVE THE CAR HOME WHICH WAS ABOUT TWO MILES AWAY. ABOUT HALFWAY THERE, GOING UP A SLIGHT INCLINE, SMOKE CAME FROM THE ENGINE COMPARTMENT. MY BROTHER-IN-LAW PULLED THE CAR OFF THE ROAD AND CHECKED UNDER THE HOOD. A FIRE ERUPTED AS SOON AS THE HOOD WAS OPENED. A MINUTE OR SO LATER, ANOTHER FIRE EXPLOSION OCCURRED. THE FIRE DEPARTMENT AND POLICE ARRIVED AND THE FIRE WAS EXTINGUISHED. THE CAR HAD TO BE TOWED AWAY. THE ENGINE COMPARTMENT WAS SEVERLY DAMAGED, THE DASHBOARD WAS BADLY BURNED AND THE FRONT WINDSHIELD HAD A BIG HOLE IN IT. BOTH THE FIREMAN AND THE POLICEMAN COMMENTED THAT IT LOOKED LIKE THE BATTERY MIGHT BE INVOLVED. I DON'T KNOW WHAT THEY MEANT BY THAT AND I AM STILL WAITING FOR A COPY OF THE FIRE REPORT. WE TOOK THE CAR TO THE DODGE DEALER HERE IN HAWAII AND HE MADE THE SAME REMARK ABOUT THE BATTERY. THE DODGE DEALER SAID THE JOB WAS TOO BIG FOR THEM TO HANDLE AND THEY WERE GOING TO CALL ANOTHER JOBBER TO LOOK AT IT. I NEED SOME ADVICE ABOUT WHAT I SHOULD DO NEXT. THIS VAN WAS CONVERTED FOR HANDICAP USE WITH A HYDRAULIC RAMP INSTALLED AT THE FACTORY AT THE TIME OF PURCHASE. THE VAN IS USED EXCLUSIVELY FOR MY SISTER WHO IS TOTALLY WHEELCHAIR AND BED BOUND, HAVING SUFFERED FOUR STROKES ON BOTH SIDES OF HER BODY ABOUT FIVE YEARS AGO. FORTUNATELY, SHE WAS NOT IN THE CAR AT THE TIME OF THE FIRE. PLEASE GIVE ME SOME ADVICE ON WHAT I SHOULD DO TO DETERMINE HOW THE FIRE STARTED AND WHETHER OR NOT THE MANUFACTURER IS AT FAULT FOR THE DAMAGE TO THE VAN. WHO CAN CONDUCT A THOROUGH AND VALID INVESTIGATION OF THE INCIDENT? THERE WAS NO PRIOR INDICATION OF ANY IMPENDING FAILURES. IN THIS DAY AND AGE, HOW CAN A CAR CATCH ON FIRE WITHOUT WARNING? THE CAR MAY BE A TOTAL WRECK.
WHILE DRIVING 40 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. TRAFFIC SUDDENLY STOPPED, AND CONSUMER'S VEHICLE HIT ANOTHER VEHICLE. FRONT AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED NECK INJURY. FRONT PASSENGER'S CHEST WAS BRUISED FROM THE SEAT BELT. FOUR PASSENGERS IN THE REAR SUSTAINED MINOR INJURIES. ALL PASSENGER WERE WEARING SEAT BELTS. FRONT PASSENGER WAS TAKEN TO THE HOSPITAL FOR TREATMENT. THERE WAS NO INDICATION OR WARNING THAT THERE WAS A PROBLEM WITH THE AIR BAGS BEFORE THE COLLISION. CHRYSLER WAS SENDING A TECHNICIAN TO INSPECT THE VEHICLE. *AK
SERPENTINE BELT CAME OFF WITHOUT ANY REASON IN 2 OCCASSION -- DROVE OVER SHALLOW WATER, PUDDLE RENDERING VEHICLE BREAKDOWN. THE SERPENTINE BELT DRIVES WATER PUMP, POWER STEERING, SO THE VEHICLE CANNNOT BE MANUEVERED AND GETS EXTREMELY HOT. *AK
AUTOMATIC TRANSMISSION FAILURE.2000 DODGE CARAVAN. WITH ONLY 54000MILES, IT FELT LIKE IT WAS LOSING ACCELERATION UPHILL. IMMEDIATELY PULLED OVER. TOWED TO DEALERSHIP AND THEY SAID A HYDRALIC HOSE BROKE AND THAT THE TRANNY WOULD HAVE TO BE REBUILT TO THE TUNE OF $2700! GET REAL. THESE TRANNIES ARE OBVIOUSLY HAVING PROBLEMS!*AK
POPPING NOISE FROM FRONT SUSPENSION WHEN TURNING ON AN UNEVEN SURFACE
SPORADIC ELECTRICAL ISSUES. SOMETIMES HEADLIGHTS WON'T COME ON, WHEN HEADLIGHTS ARE ON, THE DIGITAL MILEAGE DISPLAY FLASHES, HEATER/DEFROSTER KEEPS BLOWING A FUSE. DEALER SAYS THEY'LL LOOK AT IT BUT IF THEY DON'T FIND IT, I HAVE TO PAY FEE EVEN THOUGH IT'S STILL GOT THE EXTENDED WARRANTY.*AK
DIFFERENTIAL PIN BROKE WHILE DRIVING IN A NORMAL MANNER. PIN WENT THROUGH CASING OF TRANSMISSON , AND REUINED THE TRANSMISSION WHICH OTHERWISE WOULD BE FINE. VEHICLE ONLY HAD 75 ,000 MILES AND ALWAYS REGULARLY MAINTAINED. *AK
WHILE DRIVING 45 MPH, THE AUTOMATIC TRANSMISSION FAILED. THE DEALER INDICATED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND WOULD COST $4,800. PLEASE PROVIDE FURTHER INFORMATION. *JB
THE STUD THAT FASTENS THE MAIN BELT TENSIONER/ IDLER BROKE DUE TO METAL FATIGUE, CAUSING COMPLETE LOST OF POWER STEERING AND CONTROL OF THE MINIVAN. LOCAL DEALER PARTS DEPARTMENT TOLD ME THAT HE SELLS A LARGE NUMBER OF THESE DUE TO FAILURE AND "KNEW THAT PART NUMBER BY HEART" PLS INVESTIGATE THESE STUDS SHOULD NOT FAIL DUE TO FATIGUE AND THE RESULTING LOST OF CONTROL IS EXTREMELY DANGEROUS THE VEHICLE IN QUESTION IS A 200 DODGE GRAND CARAVAN. *JB
MY CHILD'S CAR SEAT CAME UNATTACHED THIS SUMMER AND FELL OVER. I THOUGHT SOMEONE HAD DETACH THE SEATBELT BUT APPARENTLY I WAS WRONG. *LA
WHILE DRIVING, THE BELT TENSIONER FAILED WITHOUT WARNING AND CAUSED THE VEHICLE TO STALL. PLEASE PROVIDE FURTHER DETAILS. *JB
SUBJ: COPY OF LETTER SENT ~ REAR END LOW-IMPACT COLLISION/SEATS BREAKING SUBJ: RE: DAIMLER CHRYSLER CUSTOMER ASSISTANCE ([XXX]) DATE: 6/25/03 9:09:50 PM PACIFIC DAYLIGHT TIME FROM: USFROMCALIFORNIA TO: CUSTOMERASSIST@DAIMLERCHRYSLER.COM DEAR DAIMLER/CHRYSLER, IT SEEMS UNBELIEVABLE THAT A COMPANY THAT IS SUPPOSE TO BE AS REPUTABLE AS YOURS, AND CAN SPEND BILLIONS, AND BILLIONS OF DOLLARS ON ADVERTISEMENTS TO SELL YOUR CARS, BUT WILL DO NOTHING TO HELP SOMEONE WHEN YOU KNOW THAT YOUR SEATS HAVE BEEN A PROBLEM SINCE THE 1960'S (JUST CHECK THE NTS&H WEBSITE, AND YOU WILL SEE ALL THE PROBLEMS THAT ARE NOW ALREADY WELL-KNOWN, THAT YOU HAVE KNOWN ABOUT FOR YEARS, WITH YOUR FRONT SEATS BREAKING IN LOW-IMPACT REAR END COLLISIONS! I AM NOW PERMANTELTY DISABLED DUE TO YOUR SEATS CAUSING A SEVERE CONCUSSION & TRAUMATIC BRAIN INJURY FROM THIS PROBLEM! AND THE REAL THING THAT WE JUST CANNOT UNDERSTAND IS THAT YOUR SO CALLED TRUSTED AND SAFE AUTOMOBILES HAVE CAUSED ME AND MY FAMILY TO GO THROUGH A LIVING [XXX] FOR THE PAST 11 MONTHS, AND YOUR REPUTABLE COMPANY IS REFUSING TO TAKE YOUR ADULT RESPONSIBLITIES AND ACKNOWLEDGE YOUR PROBLEMS AND COMPENSATE US AND OUR FAMILIES FOR OUR TRAGEDIES!!!! MOST OF ALL, YOUR LACK OF FIXING THIS FRONT SEAT PROBLEM, SO THAT OTHERS WILL BE SAVED FROM BEING HURT! WE WERE HIT IN THE REAR END OF OUR 2000 DODGE MINIVAN, AT A LOW SPEED, AND BOTH OF OUR FRONT SEATS COMPLETELY BROKE BACKWARDS, AND NOW I WILL NEVER BE THE SAME FROM THE CONCUSSION AND BRAIN DAMAGE I INCURRED FROM THE SEATS BREAKING! UNFORTUNATELY, WE CANNOT AFFORD AN ATTORNEY TO HELP US GET SOME TYPE OF COMPENSATION FROM YOUR COMPANY, SO WE ARE AT THE MERCY OF FRIENDS AND FAMILY TRYING TO HELP US GET THROUGH ALL THIS. THANK YOU! SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE CHRYSLER GEN3 SEAT BELT ISSUE MUST BE CORRECTED IMMEDIATELY. ANYTHING SHORT OF AN IMMEDIATE RECALL IS NEGLEGENT!!!
GAS FUMES WERE LEAKING THROUGHOUT THE VEHICLE. THE GAS SMELL HAD BECOME OVERWHELMING WHEN THE VEHICLE HAD BEEN DRIVEN FOR AWHILE. A RECALL HAS BEEN ISSUED FOR THIS MAKE/MODEL, AND YEAR. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VINE ALTHOUGH THE SAME DEFECTS APPLIED TO THIS VEHICLE. *AK RECALL # 03E053000 *SCC *JB
I HAVE A 2000 DODGE CARAVAN WITH A LITTLE OVER 45000 MILES. I AM IN THE PROCESS OF TAKING THE VAN TO THE DEALER FOR THE 3RD TIME FOR A LEAKING TRANSMISSION. I WILL HAVE HAD THE VEHICLE FOR 3 YEARS ON DEC. 26. *LA
WHEN DRIVING THE VEHICLE IN THE PARKING LOT, THE STEERING WHEEL FAILED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE CONSUMER TOWED THE VEHICLE IN TO BE INSPECTED. THE MECHANIC INFORMED THE OWNER, THAT THE STEERING COLUMN BOLT HAD SNAPPED. PLEASE PROVIDE ANY FURTHER DETAILS. *PH WHILE PULLING OUT OF THE GAS STATION CONSUMER HEARD A NOISE COMING FROM UNDERNEATH THE VEHICLE. CONSUMER LATER COULD NOT STEER VEHICLE AND BELIEVES THAT THE BRAKES WENT OUT AS WELL. CONSUMER EXITED VEHICLE AND PICKED UP THE TENSIONER OFF THE GROUND. CONSUMER STILL HAS BROKEN PARTS AND PLANS TO HOLD THEM FOR ANOTHER 30 DAYS. MECHANIC INFORMED CONSUMER THAT THE STEERING COLUMN BOLT ON VEHICLE HAD SNAPPED.*MR
WHILE TRAVELING 65-70 MPH DRIVER BECAME DIZZY, AND EVENTUALLY FELL ASLEEP INSIDE VEHICLE. TESTS WERE PERFORMED, AND THE RESULTS FOUND CARBON MONOXIDE LEVEL VERY HIGH. *AK
WHILE DRIVING 65 MPH STEERING WHEEL LOCKED UP,CAUSING THE DRIVER TO HIT A CONCRETE BARRIER. AIRBAGS DID DEPLOY. HOWEVER, DRIVER SUSTAINED NECK AND BACK INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOTALED.*AK
WHILE DRIVING 40 MPH ENTIRE ELECTRICAL SYSTEM FAILED, CAUSING VEHICLE TO STALL. *AK
WHILE DRIVING 65 MPH VEHICLE STALLED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE, AND DROVE TO DEALER. THE MECHANIC NOTICED THAT THE IDLE CONTROL SENSOR NEEDED TO BE REPLACED. *AK
REQUEST FOR AIR BAG ON AND OFF SWITCH.*MR THE CONSUMERS VEHICLE WAS MODIFIED WITH HANDICAP ADAPTIVE EQUIPMENT, IN WHICH HER BODY WAS CLOSER THAN 10 INCHES TO THE STEERING WHEEL. *JB *NLM
WHILE TRAVELING AT 55 MPH VEHICLE LOST POWER AND DID NOT GO INTO THIRD OR FORTH GEAR. VEHICLE WOULD NOT GO OVER 20 MPH, IT ALMOST RESULTED IN A REAR END COLLISION. DEALER SAID THAT TRANSMISSION TOTALLY FAILED AND NEEDED TO BE REPLACED. *AK
COMPUTER CONTROLLED TRANSMISSION IN 2000 DODGE CARAVAN. THIS TRANSMISSION HAS TWICE BEEN DISCONNECTED FROM THE ENGINE BY THE COMPUTER IN TRAFFIC. THE SECOND TIME I WAS IN HEAVY TRAFFIC ON THE MIDDLE LANE OF INTERSTATE 20 AT WEATHERFORD, TX. AND HAD TO COAST OVER TO THE EMERGENCY LANE. THE DODGE DEALER IN WEATHERFORD WHO FIXED THE TRANSMISSION TOLD ME THAT THERE WAS NOTHING ACTUALLY WRONG WITH THE TRANSMISSION, BUT THAT THE COMPUTER DISCONNECTED THE TRANSMISSION FROM THE ENGINE BECAUSE OF LOW PRESSURE IN THE TRANSMISSION SYSTEM TO KEEP THE ENGINE FROM TEARING THE TRANSMISSION APART. MY PROBLEM WITH THAT KIND OF SCENARIO IS THIS: WHAT THIS SHOULD HAPPEN WHEN I WAS PASSING A VEHICLE ON A TWO LANE HIGH WAY WITH ON COMING TRAFFIC AT WHAT WOULD HAVE BEEN A SAFE DISTANCE AWAY BUT ALL AT ONCE I FIND I AM COASTING IN THE WRONG LANE WITH TRAFFIC COMING AT ME HEAD ON? *LA
WHILE DRIVING AT 35 MPH TRANSMISSION SLIPPED INTO NEUTRAL WITHOUT WARNING. ALSO, CHECK ENGINE LIGHT CAME ON,AND SPEEDOMETER STOPPED WORKING. *AK
THE DRIVER'S BELT ARM HAD BROKEN THREE TIMES. TWICE THE BELT SHREDDED WHILE AT SPEED CAUSING BREAK DOWNS AND RESULTED IN GETTING TOWED IN. ONCE I MANAGED TO CATCH THAT THE BELT WAS WEARING AND GOT IT TO THE DEALER. THEY NOTED THE TENSIONER WAS CLOCKED CAUSING THE BELT TO RIDE OFF. *LA
THE VEHICLE SPEED SENSOR FAILED AND CAUSED THE VEHICLE TO STALL. THE CONSUMER BELIEVES THIS IS A MAJOR SAFETY ISSUE. *AK *TS *NLM
THERE IS A STRONG BAD ODOR COMING FROM THE AIR CONDITIONER VENT. AIR CONDITIONER UNIT IS GETTING EXCESSIVE MOISTURE WHICH CAUSES MILDEW. THIS ODOR IS VERY TOXIC, AND IS MAKING THE OCCUPANTS SICK. DEALERSHIP IS AWARE OF THE PROBLEM, BUT IS UNABLE TO CORRECT IT. *AK VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES DURING THE WARRANTY PERIOD FOR REPAIRS AND IT WAS STILL SMELLING. IT WAS RECENTLY TESTED AND MOLD WAS FOUND. DODGE NEVER FOUND THE PROBLEM. *PH
AT 51,000 MILES IN A THREE YEAR OLD CARAVAN THE TRANSMISSION DROPPED OUT AND NEEDED A $2300 REPAIR. THE DEALER TOLD ME GLEEFULLY MY WARRANTY WAS EXPIRED, THERE WAS NO EXTENDED WARRANTY ON THE TRANSMISSION AND THERE WAS NOTHING THEY COULD OR WOULD DO. *LA
THE CONSUMER SMELLED GAS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DISCOVERED THAT GAS WAS LEAKING. THE CAUSE WAS UNKNOWN. PLEASE DESCRIBE FURTHER. *NLM
THE SERPINTINE BELT JUST CAME OFF MY 2000 DODGE CARAVAN. MADE IT VERY DIFFICULT TO DRIVE, I WAS ONLY TRAVELING 20 MPH AT THE TIME AND WAS LUCKY THAT THE BELT DID NOT WRAP AROUND ANY OF THE COMPONENTS.
WITHOUT WARNING CLOCKSPRING FAILED, CAUSING HORN NOT TO WORK, AND AIR BAG LIGHT TO ILLUMINATE. CAUSE HAS YET TO BE DETERMINED. DEALER NOTIFIED. AK
AUTOMATIC TRANSMISSION OVERHEATS AND LOCKS IN SECOND GEAR WHEN USING A/C WHILE PASSING OR USING PASSING GEAR. MUST STOP AND LET IT COOL OFF BEFORE CONTINUING. THIS HAPPENS ALMOST EVERY DAY SINCE WE OWN IT. *NLM
CONSUMER STATES WHILE PARKING AND WITHOUT ANY INDICATION VEHICLE LOST STEERING. CONSUMER LOOKED UNDER VEHICLE AND NOTICED STEERING BOLT ON GROUND.*AK
LEFT DRIVER SIDE TIRE TREAD SEPARATED WHILE TRAVELING ABOUT 55MPH ON THE HIGHWAY. THERE WERE NO SIGN OF TROUBLE VISIBLE AT THIS TIME. FIRESTONE, STEEL TEX ,P18575/R14 DOT#VNJ7791775.*AK
LOCATION AND TEXTURE OF THE FUEL TANK POSSES A SAFETY HAZARD PER CONSUMER. THE TANK ISN'T PROTECTED, AND A STAPLE WAS ABLE TO PUNCTURE THE TANK, CAUSING A FUEL LEAK. *AK
WHEN DRIVING AND WITHOUT WARNING CLOCKSPRING FAILED, CAUSING HORN TO BE INOPERATIVE. DEALER HAS BEEN NOTIFIED. *AK
CONSUMER STATED ON AUG. 4 2003, DUE TO BRAKE FAILURE THE VEHICLE WAS INVOLVED IN A REAR END COLLISION WITH ANOTHER VEHICLE. CONSUMER WAS NOT INJURED IN THE ACCIDENT, BUT NONE OF THE AIR BAGS DEPLOYED. THE AIR BAG WARNING LIGHT DID NOT WORK EITHER. *PH
I OWN A 2000 DODGE CARAVAN AND AM CONCERNED ABOUT THE SAFETY OF THE SEAT BELT BUCKLE. THEY DO NOT MEET SAFETY STANDARD ('BUCKLE RELEASE MECHANISM SHALL BE DESIGNED TO MINIMIZE THE POSSIBILITY OF ACCIDENTAL RELEASE.') AND ARE DANGEROUSLY PRONE TO UNLATCHING DURING AUTO ACCIDENTS. THE BUCKLE, KNOWN AS THE GENERATION 3 (GEN3), MAY HAVE BEEN INSTALLED IN AS MANY AS 16 MILLION CHRYSLER, DODGE AND JEEP VEHICLES.*AK THE BUCKLE HAS BECOME UNLATCHED MANY TIMES FOR MY TWO CHILDRENS CAR SEATS AND I KNOW HAVE TO CHECK THEM EVERYTIME I GET IN THE CAR. TWO WOMEN WERE KILLED AND A CHILD SERIOUSLY INJURED IN A ROLL-OVER ACCIDENT DEC. 28, 2002, NEAR BEEVILLE, TEXAS. THIS BRINGS THE TOTAL NUMBER OF DEATHS TO 17 AND SERIOUS INJURIES TO 27 IN ACCIDENTS IN WHICH GEN3 BUCKLES ARE BELIEVED TO HAVE UNLATCHED. PLEASE ISSUE A RECALL TO HAVE THE SEATBELT REPLACED WITH ONE THAT MEET STANDARDS AND WILL DO IT'S JOB TO HELP PROTECT MY FAMILY IN AN ACCIDENT.
AIR CONDITIONER COMPRESSOR FAILURE. *AK
WHILE DRIVING, THE ROTORS EXPERIENCED PREMATURE FAILURE, WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE.*AK *TS THE CONSUMER STATED THE ROTORS WERE VERY STIFF, AND THE DEALER WAS UNABLE TO CUT THEM DOWN. *JB
WHILE DRIVING VEHICLE WAS IN A REAR END COLLISION, DRIVER/PASSENGER SIDES DECLINED BACKWARDS UPON IMPACT. THE PASSENGER IN THE REAR SEAT WAS IMPACTED BY THE SEATBACK WHEN IT DECLINED BACKWARDS.*AK
WHILE SWITCHING INTO REVERSE IT JUMPED GEARS AND SMASAHED INTO A RESTURANT WINDOW. DEALER NOTIFIED. *AK
MY YEAR2000 DODGE CARAVAN SLIPPED AWAY 3 TIMES ON ROAD. FIRST TIME IS IN JUNE OR JULY 2002 IN TUCSON ARIZONA, THEN NEXT DAY I SENT IT TO CAR DEALER FOR CHECKING IT UP AND THEY DIDN'T FIND ANYTHING WAS WRONG. THE SAME THING HAPPENED EARLY THIS YEAR IN AUSTIN, TEXAS AND I SENT IT TO DEALER TO CHECK UP AGAIN AND THEY DIDN'T FIND OUT ANYTHING WAS WRONGAGAIN. THE THIRD TIME IN MID JUNE AND I DIDN'T SENT IT TO DEALER THIS TIME BECAUSE I AM VERY DISAPPOINTED BY THEIR PREVIOUS CHECKING UP. NOW I'M VERY AFRAID OF DRIVING THIS CAR. HOWEVER, I HAVE TO USE THIS CAR BECAUSE MY FAMILY MEMBERS INCLUDING 2 KIDS, GRANDPARENTS, MY HUSBAND AND I NEED IT AND I DON'T HAVE ANY MONEY TO REPLACE IT NOW. CAN YOU HELP ME TO FIND OUT THIS SOLUTION? THANKS.
LTR FR JOHN HARISIADIS (IL) REQUEST AN INVESTIGATION INTO THE DEFECTIVE ROTORS USED ON CHRYSLER/DODGE MINIVANS, HE HAS EXPERIENCE W/ CHRYSLER/DODGE IN GETTING HIS 2000 DODGE GRAND CARAVAN REPAIRED. CONSUMER FEELS THAT DEALERS ARE PUTTING DEFECTIVE ROTORS ON VEHICLE DELIBERATELY. VEHICLE WAS TAKEN TO HAVE A NOISE CHECKED AND WAS TOLD THAT THE ROTORS WERE "PITTED AND RUSTED". *TS THERE WAS A NOISE IN THE BRAKES. IT WAS DIAGNOSED AS THE FRONT WHEEL ROTORS WHICH WERE PITTED AND RUSTED. THE CONSUMER NEEDED A LETTER FROM JOHN HARISIADIS WHO REQUESTED AN INVESTIGATION INTO DEFECTIVE ROTORS USED ON CHRYSLER/DODGE MINI VANS REPLACED. THE ROTORS DETERIORATED PREMATURELY WHICH CAUSED A NOISE WHEN THE BRAKES WERE APPLIED. *SCC *JB
CONSUMER STATES THAT WHILE DRIVING AT 30 MPH. VEHICLE WAS IN A HEAD ON COLLISION. CONSUMER STATES THAT BOTH OF THE FRONT AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED.*AK
CONSUMER STATES THAT THE DRIVERS SIDE SEAT BELT DOES NOT LOCK. *AK
CONSUMER STATES THAT WHILE DRIVING THE VEHICLE UP ON HILL THE VEHICLE ROLLED BACK. VEHICLE WAS STILL ON WHEN THE INCIDENT. DEALER WAS NOTIFIED. MR *CB
CONSUMER STATED THAT THE VEHICLE HAD AN ELECTRICAL PROBLEM ON THE DASH BOARD. THE DASH INDICATION WAS ILLUMINATED WHICH INDICATED THAT THE EMERGENCY BRAKE WAS ON WHEN IT WAS RELEASED. *MR *CB *NLM
THE VEHICLE TRANSMISSION WOULD SHIFT GEARS TWICE WHILE DRIVING. A SOLENOID FUEL LEAK WAS THE CAUSE. *MR *CB *NLM
WHILE IN THE DRIVEWAY THE VEHICLE WAS IN PARK, THE KEY WAS TAKEN OUT OF THE IGNITION, THE VEHICLE ROLLED BACKWARDS. THE OWNER OF THE VEHICLE HAD GOTTEN BACK INTO THE VEHICLE AND APPLIED THE BRAKES, THEN THE VEHICLE WAS PLACED INTO REVERSE, THERE WAS A LOUD NOISE. THE OWNER THEN PLACED THE VEHICLE INTO DRIVE AND THE VEHICLE IMMEDIATELY ACCELERATED, WENT INTO THE GARAGE, AND HIT THE WASHER AND DRYER. OWNER STATED THERE WAS NO WAY TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. *AK *SCC *JB
MOVING WITH THE MILITARY FROM MO TO NV. VAN IS 35 MONTHS OLD BUT 10000 MILES OUTSIDE WARRANTY (46K). CHECK TRANS FLUID EVERY DAY PRIOR TO DRIVING. FLUID WAS FULL IN DENVER. ARRIVED IN ST. GEORGE, UT AND TRANSMISSION STOPPED GOING IN REVERSE. TOOK IT TO THE DEALER. DEALER CHARGED $80 TO ASSESS THE PROBLEM. STATED TRANSMISSION NEEDED OVERHAUL. BOTH DEALER AND CHRYSLER CORP TOLD US TO DRIVE TO LAS VEGAS, OUR DESTINATION. CHRYSLER SAID THEY WOULD ASSIST WITH THE REPAIR. UPON ARRIVAL TOOK IT TO THE DEALER. DEALER TOLD CHRYSLER THAT VEHICLE HAD NO TRANS FLUID AND SHOULD NOT BE A GOOD FAITH REPAIR. 1) TRANSMISSION SHOULD NOT FAIL AT 46000 WHEN PROPERLY SERVICED. 2) ST. GEORGE WAS WRONG FOR TELLING US TO DRIVE 120 MILES IN 107 WITHOUT TRANSMISSION FLUID. 3) OR THE DEALER IS LYING ABOUT THE FLUID LEVEL TO FORCE US TO PAY. CHRYLER STATES THEY CANNOT SAY ONE DEALER OR THE OTHER IS WRONG SO THEY REFUSE TO ASSIST FURTHER. ADDITIONALLY, I HAVE BEEN TOLD THAT I CANNOT TALK TO ANYONE HIGHER IN THE COMPANY THAN THE CUSTOMER SERVICE AGENTS AT CHRYSLER.*AK
DRIVER'S SIDE TIRE BLEW OUT AT HIGHWAY SPEED. CONSUMER HAD TO KEEP CONTROL OF VEHICLE. *AK
DRIVE BELT/SERPENTINE BELT FAILURE BECAUSE IT DOES NOT LINE UP WITH THE PULLEYS.TENSIONER PULLEY FAILED ALSO.FAILED THE FIRST TIME FEB 9 2003 AND FAILED AGAIN MAY 27 2003.ASE CERTIFIED MECH. WITH FIRESTONE TOLD US THAT WAS ALL HE COULD DO WITH IT UNTIL CHRYSLER FIGURES OUT WHAT TO DO WITH IT.FIRESTONE WORKED ON IT BOTH TIMES WITH A DODGE TECHNITION PRESENT MAY 27 2003.
THE CYLINOID PACK IN THE TRANSMISSION HAD TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES FOR PROBLEMS WITH THE TRANSMISSION. *TT
BRAKING SYSTEM IS AWFUL!! I HAVE HAD THE ROTORS AND CALIBERS REPLACED TWICE. EVERY TIME I TAKE IT TO THE DEALERSHIP THEY INFORM ME THAT THIS IS NORMAL FOR THE DODGE CARAVAN. THEY SAY IT IS BECAUSE IT HAS THE BODY OF A VAN BUT THE BRAKING SYSTEM IS DESIGNED FOR THAT OF A MIDSIZE CAR. AND BECAUSE IT IS FRONT WHEEL DRIVE ALL THE WEIGHT AND FORCE RESTS ON THE BRAKING SYSTEM. I FIND THIS APPALLING!! I HAVE NEVER HAD THIS MANY PROBLEMS WITH ANY OTHER VEHICLE I HAVE OWNED. AS A MATTER OF FACT, THE FIRST TIME I HAD TO HAVE THIS WORK DONE, THE VAN WAS ONLY ABOUT 8 MONTHS OLD AND THE "BRAKE WORK" DID NOT FALL UNDER WARRANTY. THE RIGHT ROTOR WAS REPLACED AS WELL AS THE CALIBERS. THE LAST TIME I HAD IT DONE THE MECHANIC KEPT SAYING, "YOUR CALIBERS ARE STICKING AND THEY AFFECT THE ROTOR AND HAD TO REPLACE THE ONE ON THE LEFT SIDE."
AFTER 38,000 MILES THE AIR CONDITIONING COMPRESSOR UNIT FAILED. SINCE I WAS TRAVELING AWAY FROM HOME, I TOOK IT TO A DODGE DEALERSHIP WHICH STATED THAT THE CLUTCH IN THE AC COMPRESSOR UNIT WAS FAILING AND COULD CAUSE THE SERPENTINE BELT TO THROW IF THE CLUTCH FROZE. THE SERVICE MANAGER STATED THAT THIS WAS A "COMMON PROBLEM" WITH THE AIR CONDITIONING COMPRESSOR UNIT EVEN WITH THE LOW MILEAGE. THE DEALERSHIP DIDN'T HAVE A UNIT IN STOCK ON A SATURDAY AFTERNOON AND STATED THAT I SHOULDN'T USE THE AC OR DEFROST ON COLD AND I WOULD BE OK TO DRIVE HOME 300 MILES. I THANKED THE DEALERSHIP FOR THEIR INSIGHT BUT AM CONCERNED SINCE THE SERVICE MANGER STATED THAT THE AC COMPRESSOR UNIT FAILURE IS "COMMON" EVEN WITH 38,000 MILES. *NLM
THE DRIVER'S SEAT DID NOT HOLD THE WEIGHT OF THE CONSUMER'S BACK. THE DRIVER'S SEAT SNAPPED WHILE DRIVING. *JB
PLASTIC FUEL TANK RUPTURED NO PROTECTION AROUND FUEL TANK. *JB
THE CONSUMER WAS UNABLE TO SWITCH GEARS. THE CONSUMER BELIEVED THE TRANSMISSION WAS DEFECTIVE. *JB
THE BRAKES NEEDED TO BE CHANGED EVERY 30,000 MILES. THE DEALER STATED THE BRAKES SHOWED EXTREME WEAR AND TEAR. *JB
I HAVE A 2000 DODGE CARAVAN THAT MY 2-YEAR-OLD GRANDSON FREQUENTLY RIDES IN. HIS PARENTS ARE VERY DILIGENT ABOUT INSTALLING CAR SEATS CORRECTLY AND SECURELY. SINCE MY VAN CONTAINS YOUR DEFECTIVE GEN 3 SEATBELTS, WHAT GOOD IS IT GOING TO DO IF THE CAR SEAT IS INSTALLED PROPERLY? CAN YOU GUARANTEE, IN WRITING, YOUR SEATBELT WILL NOT OPEN AND MY GRANDSON OR OTHER REAR SEAT PASSENGERS WILL NOT BE INJURED OR KILLED? LUCKILY, THERE HAVE NOT BEEN ANY INCIDENTS. DOES THE PUBLIC HAVE TO WAIT UNTIL THERE ARE "ENOUGH" DEATHS FOR YOU TO TAKE CARE OF THIS PROBLEM?
UPON READING INFORMATION ABOUT THE PAST FAILURES OF THE GEN 3 SEAT BELT I WENT TO MY 2000 DODGE CARAVAN SPORT AND SAT IN THE SEAT PUT THE SEAT BELT ON AND DROPPED A LIGHT SHOE ON THE SEAT BUCKLE. I IMMEDIATELY SNAPPED OPEN, AND I WAS STUNNED. THIS IS MY SECOND CARAVAN AND I HAD ALWAYS THOUGHT THAT IT WAS A SAFE VEHICLE TO TRANSPORT MY SELF ,MY HUSBAND AND MY 4 CHILDREN IN. I NOW FEEL VERY DIFFERENTLY. *NLM
I AM HORRIFIED TO KNOW THAT MY 2000 DODGE CARAVAN HAS GEN 3 SEAT BELTS INSTALLED AFTER DODGE KNEW FULL WELL THAT THEY COME UNLATCHED UNINTENTIONAL DURING A CRASH TEST. IT MADE ME THINK BACK ABOUT MY VAN AND REALIZE THAT MY SEAT BELTS HAVE BECOME UNLATCHED. I HAVE ALSO PUT MY CHILDREN'S CAR SEATS IN AND THEY TOO HAVE BECOME UNLATCHED. ABOUT A MONTH AGO I WENT AWAY AND BOUGHT MY DOG ALONG, I PLACED MY DOG IN THE SEAT WITH A DOG SEAT BELT AND SHE KEPT BECOMING UNLATCHED. I AM VERY CONCERNED ABOUT THIS AND WANT THE GEN 4 SEAT BELTS INSTALLED IN MY VAN. I AM GOING TO TRY AND SELL IT NOW UNLESS I GET IT CHANGED. WHO DO THEY THINK THEY ARE PUTTING MILLIONS OF PEOPLE IN DANGER WHEN THE CONSUMER/VICTIM ARE TRYING TO PROTECT THEMSELVES AND THEIR FAMILY FROM HARM. HOW DARE THEY!!!!!!!!!!!!!!!!!!! I WANT SOMETHING DONE!!!!!!!!!!!!!!!!!! *JB
VEHICLE WAS PURCHASED NEW IN 11/99. ON 02/28/01 OIL WARNING LIGHT ILLUMINATED, SO CONSUMER WENT TO DEALER FOR SERVICE. DEALER ADVISED THAT OIL LEVEL WAS SUFFICIENT, BUT LIGHT WAS DUE TO SENSOR WIRES BEING "CHEWED" POSSIBLY BY AN ANIMAL. WHILE DRIVING HOME THE LIGHT CAME ON AGAIN. TOOK BACK TO DEALER WHO TURNED OFF. ONE DAY WHILE DRIVING VAN STALLED WITHOUT WARNING, THEN OIL LIGHT CAME ON. DEALER COULD NOT DIAGNOSE PROBLEM, BUT CONFIRMED THAT OIL LEVEL WAS SUFFICIENT. VEHICLE STALLED AGAIN. THIS TIME TOOK TO A DIFFERENT DEALER WHO ADVISED STALLING PROBLEM IS ELECTRICAL CAUSED BY A DEFECTIVE CAR ALARM INSTALLED BY THE FIRST DEALER. 2ND DEALER DISCONNECTED THE ALARM. WHILE DRIVING HOME VEHICLE STALLED AGAIN WITH OIL LIGHT ILLUMINATING AFTER STALL. *NLM
SOMETIMES AFTER MY 2000 CARAVAN HAS SAT OVERNIGHT, IT WILL NOT GO IN REVERSE TO BACK OUT OF THE GARAGE. THE PARKING BRAKE WILL BE OFF AND THE GEAR SHIFT WILL BE IN REVERSE BUT THE VAN WON'T MOVE. ONLY AFTER REPEATED ATTEMPTS AT PUSHING DOWN ON THE ACCELERATOR WILL THE GEAR POP OUT AND THE VAN FINALLY GO INTO REVERSE. THE VAN HAS 35000 + MILES AND IS APPROACHING THE END OF THE WARRANTY. THE DEALER CAN NOT FIND THE PROBLEM. WHAT MAKES THIS WORSE IS THAT THE VERY SAME THING HAPPENED AFTER WE BOUGHT THE VAN NEW AND AFTER THREE FAILED ATTEMPTS BY THE DEALER TO FIGURE IT OUT, THEY PUT IN A NEW TRANSMISSION -- AFTER ONLY 900 MILES! *JB
THE INTERIOR LIGHTS FLASHED ON THEIR OWN. *JB
THE POWER DOORS LOCKED AND UNLOCKED BY THEMSELVES. *JB
THE STEERING COLUMN FAILED TO LOCK. *JB
THE TRANSMISSION LOCKED INTO SECOND GEAR WITHOUT WARNING. *JB
MY 2000 DODGE CARAVAN WITH ONLY 29,450 MILES DEVELOPED A SEVERE VIBRATION IN THE STEERING WHEEL ACCOMPANIED BY A DISCONCERTING NOISE WHEN BRAKING. PRIOR TO THE VIBRATION DEVELOPING, I NOTICED THE BRAKING POWER HAD DIMINISHED. UPON INVESTIGATION, I FOUND THE BRAKE FLUID WAS BELOW THE MINIMUM LEVEL AND HAD TO ADD FLUID. THIS IMPROVED THE BRAKE PEDAL PERFORMANCE BUT THE STOPPING POWER WAS STILL SUBPAR. ALSO, WHENEVER I WASH THE VEHICLE THERE HAS ALWAYS BEEN A TREMENDOUS AMOUNT OF BLACK BRAKE DUST ON AND AROUND THE FRONT WHEELS WHICH RAISES ENVIRONMENTAL CONCERNS FOR ME. I TOOK THE CAR TO THE DEALER WHO FOUND THE FRONT BRAKE PADS WERE WORN OUT AND THE FRONT ROTORS WERE RUSTED, PITTED, AND SLIGHTLY WARPED. EVEN THOUGH THE CAR IS ONLY 2 1/2 YEARS OLD AND HAD ONLY 29,450 MILES, DAIMLER CHRYSLER REFUSED ANY WARRANTY CONSIDERATION ON THE BRAKES. I HAD TO PAY NEARLY $300 FOR REPAIRS. WHEN I CALLED THE DAIMLER CHRYSLER CONSUMER HOTLINE, I WAS GIVEN THE IMPRESSION THAT THIS CONDITION WAS CONSIDERED "NORMAL." THE MINIVAN IS DRIVEN GENTLY WITH ABOUT 70% OF THE MILEAGE BEING IN-TOWN DRIVING AND ABOUT 30% HIGHWAY DRIVING. ON PREVIOUS VEHICLES I HAVE OWNED, THE AVERAGE LIFE OF FRONT BRAKES HAS BEEN ABOUT 85,000 MILES. NEEDLESS TO SAY I AM CONCERNED ABOUT THE SAFETY MY FAMILY IN THE VEHICLE IF THE BRAKES ARE DESIGNED WITH SUCH POOR DURABILITY. *NLM
WITHOUT WARNING, THE TRANSMISSION BEGAN TO LEAK - APPROXIMATELY 1 QUART A WEEK - AND BECAME DIFFICULT TO SHIFT. AT TIMES IT SIMPLY FAILED TO GO INTO GEAR. UPON DIAGNOSIS OF THE LEAK, I WAS INFORMED THAT A DIFFERENTIAL PIN HAD COME LOOSE AND BEGAN DESTROYING THE INTERIOR OF THE DIFFERENTIAL. $1850 TO REPAIR ON A 3 YEAR OLD VEHICLE. ACCORDING TO THE MECHANIC, THIS IS VERY COMMON ON CHRYSLER PRODUCTS.*JB
MY GRANDPARENTS OWN A DODGE VAN. MY GRANDFATHER WAS REAR-ENDED AT LESS THAN 15 MPH. THE FRONT DRIVER SEAT BROKE AND FELL INTO A RECLINING POSITION. IT HAS TO BE REPLACED. MY CONCERN IS MAINLY FOR THE SAFETY OF ANYONE SITTING ON THE BENCH SEAT DIRECTLY BEHIND THE DRIVERS SEATS. *NLM
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION . UPON IMPACT, AIR BAGS DID NOT DEPLOY.*JB....*AK
THE CLOCK SPRING SNAPPED, WHICH MADE THE VEHICLE DIFFICULT TO TURN.*JB
THE VEHICLE RAN ROUGH.*JB
THE PASSENGER SEAT WARMER STARTED SMOKING AND BURNED A HOLE IN THE SEAT. *JB
CONSUMER WAS INVOLVED IN AN ACCIDENT, AND THE AIRBAGS FAILED TO DEPLOY.*JB
THE BEARINGS BROKE OFF THE STEERING COLUMN, WHICH CAUSED THE STEERING WHEEL TO BE REPLACED.*JB
THE CAR WILL BE IN DRIVE BUT WILL NOT MOVE DUE TO TRANSMISSION FAILURE. PH.....*AK
IN NOVEMBER, I HAD FILED LEMON LAW ON MY 2000 DODGE CARAVAN DUE TO THE NUMEROUS FAILED ATTEMPTS TO REPAIR LEAKY FUEL INJECTORS. I LOST THE ARBITRATION BECAUSE IT WAS DETERMINED TO BE NOT SAFETY RELATED. BUT ACCORDING TO NHSTA CAMPAIGN # 00V268000, THE PROBELM WAS SAFETY REALATED. SO DODGE AND THE STATE OF HAWAII (WHERE I LIVED WHEN LEMON LAW WAS FILED) HAVE LIED AND I HAVE BEEN DRIVING A FIRE BOMB WAITING TO HAPPEN.
THE SEAT RECLINING LEVER SNAPPED OFF. CONSUMER IS ALSO EXPERIENCING PROBLEMS WITH BOTH REAR TURN SIGNALS. PH
I OWN A 2000 DODGE CARAVAN WHICH IS EQUIPPED WITH GEN 3 SEATBELTS. I HAVE TWO DAUGHTERS, AGES 1 AND 4, WHO RIDE IN MY VAN DAILY. ON AT LEAST THREE DIFFERENT OCCASIONS, ONE OF THE SEAT BELTS SECURING MY DAUGHTERS' CAR SEATS IN HAS UNLATCHED WHILE I WAS DRIVING AND WAS I UNAWARE OF THIS UNTIL I STOPPED THE VEHICLE TO GET THEM OUT. LUCKILY, NO INJURIES HAVE OCCURRED YET; HOWEVER, I CRINGE TO THINK ABOUT WHAT COULD OF OR WHAT WILL HAPPEN IF I AM EVER IN AN ACCIDENT. THE SEAT BELTS ARE GOING TO UNLATCH AND MY DAUGHTERS ARE GOING TO BE UNPROTECTED. DODGE PROMOTES ITSELF AS BEING "THE SAFEST MINIVAN" AND A "FAMILY MINIVAN" WHICH IS WHY I CHOSE TO BUY THE DODGE CARAVAN. HOW UNTRUE THIS IS. DODGE HAS A SERIOUS CRISIS WHICH MUST BE DEALT WITH IMMEDIATELY
I HAVE A DODGE 2000 CARAVAN WHOSE TRANMISSION WENT OUT AT 45,000 MILES -SHORTLY AFTER THE EXPIRATION OF THE WARRANTY. THE DEALERSHIP IS UNWILLING TO ASSIST ME WITH THE REPAIRS, WHICH COST $2,700.00. I HEARD A HUMMING NOISE AND FIVE MINUTES LATER, MY VAN STARTING SLIPPING GEARS AND LEFT ME AND MY FAMILY STRANDED. THERE IS OBVIOUSLY A MAJOR DEFECT IN THE TRANSMISSIONS OF DODGE - IT IS UNBELIEVABLE THAT A TRANSMISSION WOULD FAIL WITH SUCH LOW MILEAGE ON IT. I HAVE BEEN READING THE OTHER COMPLAINTS ON THIS WEBSITE AND THERE IS OBVIOUSLY A MAJOR FLAW WITH THE DODGE PRODUCTS AND THEIR TRANMISSION. THEY NEED TO BE HELD RESPONSIBLE FOR THIS PROBLEM AND OFFER ASSISTANCE TO US CONSUMERS - AFTER ALL, IF IT WEREN'T FOR US BUYING THIS PIECE OF TRASH, DODGE AND ITS EMPLOYEES WOULD BE OUT OF BUSINESS. I WILL NEVER BUY ANOTHER DODGE VEHICLE.
CONSUMER STATES THAT AIR BAG LIGHT CONTINUES TO STAY ON, DEALER WAS NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
WHILE IN MOTION BOTH THE DRIVER AND PASSENGER SIDE SEATS BROKE AND COLLAPSED CAUSING SEVERE INJURIES. *JG *JB
MY 2000 DODGE CARAVAN HAS EXPERIENCED A COMPLETE TRANSMISSION FAILURE AT ONLY 57000 MILES. THE TRANSMISSION EXHIBITS A "WHINING" NOISE WHICH INCREASES WITH ENGINE RPM, HAS "BAD" SHIFTS AND BURNT SMELLING FLUID. DEALER ONLY GAVE THE RESPONSE THAT THEY WOULD HAVE TO "TEAR IT APART" TO EVEN OFFER AN ESTIMATE. A LOCAL TRANSMISSION SHOP, IN BUSINESS LOCALLY FOR 45 YRS. WAS ABLE TO ESTIMATE A FULL REBUILD AND UNKNOWN REPAIRS TO THE TRANSMISSION FRONT PUMP ASSEMBLY AT $1800-$2200 TO REPAIR THE CONDITION. ALTHOUGH CONFRONTED WITH THE EXTENSIVE VOLUME OF INFORMATION RELATED TO PROBLEMS WITH THIS TRANSMISSION OVER THE LAST DOZEN YEARS, BOTH THE DEALER AND CHRYSLER CUSTOMER SERVICE REFUSED TO ASSUME ANY SORT OF RESPONSIBILITY FOR REPAIR. *JB
PLASTIC KEEPERS ON ALL 4 HUB CAPS HAVE DETERIORATED.NOTHING IS THERE TO HOLD CAPS ON. DEALER HAS BEEN CONTACTED. TS...*AK
CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THE AIR BAGS FAILED TO DEPLOY. *JB
CONSUMER STATED THAT VEHICLE'S OIL IS LEAKING FROM HEAD GASKET OVER MANIFOLD. CONCERNED COULD START A FIRE. TS
I HAD MY 2000 DODGE CARAVAN IN PARK AND RUNNING GOT OUT FOR A SECOND AND MY DAUGHTER YELLED "MA THE VAN IS ROLLING BACK WARDS". I GOT THE DOOR OPEN . THE DOOR HIT MY COUNSINS CAR MIRROR. I RAN AFTER IT TO TRY AND STOP IT. IT HIT A WAGON AND SLOWED DOWN A BIT. I WAS ALMOST IN THE DRIVERS SEAT. THE NEXT THING I REMEMBER BEING ON MY STOMACH FACING THE REAR TIRE.MY AUNT TOLD ME TO LIE STILL BECAUSE I WAS PINNED UNDER THE DRIVERS SIDE DOOR.MY AUNT TOLD ME TO LIE STILL SO SHE COULD MOVE THE VAN AHEAD TO LEFT THE DOOR OFF ME. MY AUNT SAID THAT THE VAN WAS IN REVERSE . MY LEFT ARM /SHOULDER, LOWER BACK AND RIGHT BUTT AREA HURT. MY AUNT THEN CALLED THE POLICE . A REPORT WAS FILED .
I HAVE A CHECK ENGINE LIGHT ON MY DASH BOARD. I TOOK THE CAR INTO THE DEALERSHIP AND THEY RAN A DIAGNOSTIC TEST ON THE CAR AND IT INDICATE THAT THE " DIAGNOSTIC TEST DTL FOR THE TORQUE CONVERTOR CLUTCH CIRCUIT FAILURE INTFRMAL, RECOMMEND O/H TRANSMISSION." I WAS ADVISED OF THE PROBLEM. MY ISSUE IS THAT THE CAR IS A 2000 MODEL AND HAS 44,500 MILES ON IT AND THE CAR HAS A TRANSMISSION PROBLEM ALREADY. THERE IS NO NOISE OR FEELING OF THE ACCELERATION OR CHANGE OF GEAR PROBLEMS. WHY HAVE TRANSMISSION PROBLEMS THIS EARLY IN THE CAR LIFE.
MY VAN HAS GONE THROUGH A LOT OF BRAKE PADS AND ROTORS. I WENT IN FOR NEW BRAKES AND FOUND OUT MY MASTER CYLINDER NEEDED REPLACED. I HAVE HAD OTHER VEHICLES THAT NEEDED BRAKES, BUT THIS VAN NEEDS THEM MORE OFTEN. I AM CONSIDERING TRADING IN FOR ANOTHER MAKE AND MODEL VAN. IT'S COST ME A LOT OF MONEY. I AM NOT VERY PLEASED WITH THE DODGE CARAVAN SPORT. *TS *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS**770109
WHILE DRIVING INTERMITTENTLY THE AIR BAG SENOR LIGHT WILL COME ON CAUSING THE HORN TO BE INOPERATIVE. PLEASE PROVIDE MORE DETAILS. TS
WHILE DRIVING AT 45 MPH VEHICLE WENT INTO LIMP HOME MOOD(VEHICLE STUCK IN 2ND GEAR)UNABLE TO EXCEEDS SPEEDS OF MORE THAN 30MPH. DEALERSHIP INDICATED THAT THE AUTOMATIC TRANSMISSION HAD BURNT OUT. PLEASE PROVIDE MORE DETAILS. TS
FIRST THE 2000 PICKUPS WERE SUPPOSE TO COME WITH TIRE SIZE P225R75-16 BUT THEY CAME WITH SIZE P245R75-16. AT ABOUT MILAGE 15,663. I NOTICED THE THE LEFT FRONT TIRE WAS RUBBING WHEN MAKING A SHARP LEFT TURN SO I TOOK IT IN TO THE DODGE DEALER HERE IN PLAIN VIEW. THEY FIRST TOLD ME THAT I HAD PUT OVERSIZE TIRES ON MY PICK UP AND THAT IS WHY IT WAS RUBBING. AFTER A LOT OF TALKING AND CHECKING IS WHEN I FOUND OUT THE THEY HAD PUT OVERSIZE TIRES ON THE 2000 MODEL 1/2 TON PICKUPS. THEY SENT THE PICKUP TO AN SHOP AND THE PICK UP STARTED PULL AT THAT TIME. IT HAS BEEN TO TWO OTHER ALINEMENT SHOPS AND THEY ALL SAY THAT IT IS WITHIN SPECS BUT PULLS HARD TO THE RIGHT. ALSO THE OVERSIZE TIRES DO AFFECT THE SPEED-OMETER BY REGISTERING LESS MILES PER HOUR THAN YOU ARE GOING. DT
CONSUMER STATED THAT THEY WOULD HAVE TO TRY NUMEROUS OF TIMES TO TURN THE KEY IN THE IGNITION SWITCH. DEALER NOTIFIED. MR
THE SERVICE TECHNICIAN INFORMED CONSUMER THAT THE FRONT BRAKE PADS HAD 45 PERCENT OF PAD LEFT AND THE REAR BRAKES HAD 75 PERCENT LEFT. THE FRONT ROTORS WERE PITTED AND RUSTING FROM THE INSIDE OUT. *JG
WHILE DRIVING THE VEHICLE ENGINE STALL, PULL OUT OF THE ROAD TOOK TO THE DEALER AND WILL REPLACE ENGINE. PLEASE PROVIDE FURTHER INFORMATION. TS
CONSUMER STATES THAT THE INTEGRATED CHILD SEAT RESTRAINT SYSTEM FELL APART WHEN CONSUMER WAS UNBUCKLING IT. *MR *JB
CONSUMER STATES THAT WHILE DRIVING APPLYED BRAKES THEY DIDN'T HOLD RESULTING IN AN ACCIDENT.DEALER CONTACTED,CAUSE STILL UNKNOWN. NLM
CONSUMER STATES THAT WHILE DRIVING AT 30MPH IN A FRONTAL COLLISON NONE OF THE AIR BAGS DEPLOYED ON IMPACT, CAUSING NECK INJURIES TO CONSUMER. NLM
WHILE THE CONSUMER WAS TRAVELING THE MAIN TENSIONER BELT SEIZED WHILE DRIVING ON A CITY STREET, THE MAIN BELT FELL OFF AND THE TENSIONER DID ALSO. *YH
NHTSA# 00 V 268 000/FUEL LEAKAGE: CONSUMER STATES THAT THE DEALER, DULUTH DODGE IN DULUTH, MN. PHONE# 218/720-6123 IS UNABLE TO HONOR RECALL BECAUSE NO PARTS ARE AVAILABLE. NLM
CONSUMER STATES THAT THE BRAKES ON THE VEHICLE ARE NOT WORKING PROPERLY. THE BRAKE PADS HAVE WORNED DOWN TO THE POINT WHERE IT IS METAL AGAINST METAL. CONTACTED DEALER THREE TIMES ALREADY AND THE DEALER HAS TRIED TO REMEDY THE PROBLEM BUT WITHOUT ANY SUCCESS. *MR
CONSUMER STATES WHILE DRIVING 55MPH HIT A CAR BRODESIDE AND AIR BAG DID NOT DEPLOY. CAUSING SERIOUS INJURIES.
CONSUMER STATES THAT DURING BRAKING THE VEHICLE WOULD VIBRATE AND RUMBLE AND THE STEERING WHEEL WOULD SHAKE. DEALER NOTIFIED AND REPLACE FRONT BRAKE ROTORS AND PADS AND THE CONDITION HAS REOCCUR. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. NLM
THE VEHICLE NEEDED RESHIMING AND BOLT KITS FOR THE FRONT WHEELS AT 20000 MILES. (CONSUMER NO LONGER OWNES VEHICLE) *YH
CONSUMER STARED THE VEHICLE EXPERIENCED ROTOR PROBLEMS.(CONSUMER NO LONGER OWNS VEHICLE) *YH
WHILE DRIVING 65 MPH VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE AND LOST CONTROL.*AK. CONSUMER COULD SMELL THE BRAKES AS THEY BECAME HOT. THE BRAKE LIGHTS ILLUMINATE AND THERE IS POOR BRAKE RESPONSE. CONSUMER STATED THE VEHICLE WAS LEAKING TRANSMISSION FLUID, THE AIR CONDITIONER WAS MAKING A HOWLING NOISE, THE BRAKE BOOSTER WAS REPLACED. *JG
THE AIR BAG LIGHT CAME ON AND THE HORN AND CRUISE CONTROL STOPPED WORKING ON 18 JULY 2002. REPAIRS WERE DELAYED UNTIL I HAD $224 TO PAY THE DEALER TO REPLACE THE CLOCKSPRING ON 8 AUGUST 2002. TECHNICAL SERVICE BULLETIN NUMBER 0801001, NHTSA NUMBER 620059 AND ENGINEERING ANALYSIS EA01-007 DESCRIBE THIS PROBLEM WITH THIS VEHICLE. RECALL NUMBER 01V153 DESCRIBES THIS PROBLEM WITH ANOTHER DODGE TRUCK. ALL MECHANICS CONTACTED KNEW IMMEDIATELY WHY ALL STEERING WHEEL WIRING STOPPED WORKING AT THE SAME TIME. THIS IS A COMMON PROBLEM THAT SHOULD RESULT IN A RECALL.*AK
AS OF THIS DATE THIS IS THE THIRD TIME IN THIRTEEN MONTHS THAT THIS CAR HAS BEEN IN THE SHOP FOR THE SAME PROBLEM NEED LESS TO SAY THAT IT SEEMS TO HAPPEN ON A FRIDAY NIGHT EVERYTIME AND THEY CAN'T GET TO IT TILL MONDAY.NO SAFETY DEFECT LISTED. *AK
CONSUMER STATED THE TRANSMISSION FAILED.TS *JB
WHILE DRIVING 25 MPH CONSUMER'S VEHICLE WAS HIT FROM BEHIND AND FRONT SEATS WENT IN A RECLINING POSITION ,CAUSING INJURIES.*AK
WE WERE RECENTLY REAR-ENDED BY ANOTHER VEHICLE TWICE, AND BOTH FRONT SEATS COMPLETELY BROKE, AND CAUSES SERIOUS INJURIES TO RIDER (TRAMATIC CONCUSSION, HEAD AND NECK INJURIES), INJURY TO DRIVERS BACK, NECK & HEAD....RIDERSIDE ALSO RECEIVED TERRIBLE TWITCHING IN RIGHT HAND AND ARM, AND LOSS OF USE OF RIGHT LEG...THIS IS A SERIOUS DEFECT FOR FRONT SEATS...THEY COMPLETELY BROKE AFTER THROWING US BACKWARDS....THE DRIVERS SEAT COULD NOT BE REMOVED OFF OF SECOND SEAT...IT WAS STUCK IN RECLINGING POSITION! IF OUR CHILDREN HAD BEEN IN THE CAR WITH US, IT WOULD HAVE CAUSED SERIOUS INJURIES TO THEIR LEGS, PROBABLY WOULD HAVE CRUSHED THEM!!! ALSO, OUR INSURANCE COMPANY ONLY WANTS TO GIVE US USED SEATS FROM ANOTHER CRASH AND PUT OUR MATERIAL OVER THEM AND INSTALL THEM INTO OUR VAN!! THIS IS TOITALLY REDICULOUS!!! IFG OURS BROKE, THEN ANOTHER VANS SEATS COULD ALSO BE WEAKEND BY A CRASH, AND THEN WE COULD POSSIBLE BE KILLED IF WE SHOULD EVER BE STRUCK AGAIN!!!! WE WANT TO FILE A FORMAL COMPLAINT TO ALL PARTIES INVOLVED WITH THE DODGE FRONT SEATS!!!*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
TRANSMISSION FAILED AT 39,000 MILES. SEEMS TO BE MANUFACTURER'S DEFECT. REQUIRED A "SOFT OVERHAUL" BECAUSE IT WOULD NOT SHIFT INTO HIGHER GEARS. DEALERSHIP REPAIRED CLUTCH PACK SEALS THAT WERE NOT HOLDING PRESSURE. I FEEL THAT A TRANSMISSION SHOULD LAST MORE THAN 39,000 MILES. THIS IS THE SECOND DODGE I HAVE OWNED WITH THE SAME PROBLEM - SEEMS TO BE A TRANSMISSION DEFECT. DEALER REPAIRED UNDER EXTENDED WARRANTY SO I DID INCUR OUT OF POCKET EXPENSES. SUBSEQUENTLY TRADED IN THE CARAVAN AND LOST A REFUND OF $700 ON MY EXTENDED WARRANTY DUE TO THE TRANSMISSION REPAIRS, SO THIS REPAIR DID COST ME $800. KNOW TWO OTHER PEOPLE WITH RECENTLY (THIS PAST WEEK) FAILED DODGE CARAVAN TRANSMISSIONS.
CONSUMER STATES ANOTHER MOTORIST RAN A RED LIGHT, CONSUMER HIT THE VEHICLE AND THE AIRBAGS DID NOT DEPLOY, CONSUMER SUFFERED INJURIES.*JB
WHILE BUCKLING INFANT IN HARNESS BUCKLE PLATE SEVERED.*AK
WHILE TRAVELING AT 25 MPH ANOTHER VEHICLE HIT DRIVER'S FRONT SIDE, AND NONE THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHILE IN MOTION, BRAKES FAILED CAUSING AN ACCIDENT. THE DEALERSHIP REPAIRED THE VEHICLE. SOON AFTER REPAIRS WERE DONE, THE BRAKES FAILED AGAIN. THE DEALERSHIP REPLACED THE VEHICLE WITH A NEW CARAVAN. SAME PROBLEM IS STILL EXISTING. *JG
AT 5MPH TRANSMISSION WENT OUT AND CONSUMER COULD ONLY REVERSE, BUT COULD NOT PUT IT IN DRIVE. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
BRAKES WEAR PREMATURELY UNDER NORMAL DRIVING CONDITIONS. TWO (2) SETS OF FRONT PADS AND ROTORS HAVE BEEN REPLACED WITHIN 33,000 MILES. INBOARD SIDE OF PADS AND ROTORS WERE DEEPLY SCORED. OUTBOARD SIDES WERE OK. COULD THE BRAKE CALIBERS BE DEFECTIVE? DEALER HAS NOT SUGGESTED THAT THE CALIBERS BE REPLACED, WHICH ARE UNDER WARRANTY.*AK
THIS VEHICLE HAS A RECURRING PROBLEM WITHIN THE AIR CONDITIONING CONTROL SYSTEM, COMPONENT HAS BEEN REPLACED THREE TIME IN TWO YEARS. THE DEALER BLAMED THE PROBLEM ON A DESIGN FAILURE WHEREIN PLASTIC BAGS CAN BE SUCKED UP INTO THE INTERIOR A/C DRAFT SYSTEM BLOCKING THE FAN FROM WORKING. IN ADDITION, THE SUNVISORS WERE DEFECTIVE , REPORTED, AND NEVER REPLACED. DEALER HAS FOR THE MOST PART BEEN VERY RECEPTIVE TO VEHICLE PROBLEMS, HOWEVER, THIS VEHICLE IS UNINHABITATBLE WITHOUT AN A/C
WHY DOES A 2 YEAR OLD CAR WITH LESS THAN 50000 NEED A $2500 TRANSMISSION.???? I THINK IT IS UTTERLY RIDICULOUS FOR WHAT YOU SPEND ON A VEHICLE TODAY THAT YOU CAN'T GET 50000 TROUBLE FREE MILES OR EVEN THREE YEARS WITH NO PROBLEMS. I AM A PREVENTATIVE MAINTENANCE FREAK. I ALWAYS GOT 125000 TO 180000 MILES WITH MY GM VEHICLES AND NEVER SPENT A DIME ON A TRANSMISSION LET ALONE A MAJOR ENGINE REPAIR. THIS IS TOTALLY UNACCEPTABLE IN THIS DAY AND AGE. *AK
WHEN CHANGING GEARS THERE IS A VERY HARD BUMP THAT ONE CAN FEEL ONCE IT'S IN GEAR. THIS HAPPENS WHENEVER CHANGING GEARS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
THE TRANSMISSION SLIPS AND GOES INTO NEUTRAL WHILE DRIVING. THIS HAS NOW HAPPEND ON FOUR DIFFERENT OCCASIONS. AT FIRST I THOUGHT I JUST HAD NOT ENGAGED DRIVE ALL THE WAY, BUT THIS LAST TIME I ACTUALLY CHECKED AND THE GEAR STICK WAS FULLY ENGAGED IN DRIVE - I.E IT DID NOT WIGGLE AROUND. THEN AS I WAS ROUNDING THE CORNER AT A LIGHT IT ALL OF A SUDDEN STARTED TO REV AND I REALIZED IT WAS IN NEUTRAL. I SLIPPED IT BACK INTO GEAR AND PROMPTLY CALLED THE DEALER FOR AN APPOINTMENT. WHEN I WAS CALLED TO TELL ME MY CAR WAS DONE, THEY SAID THAT THIS HAPPENS WHEN THE TRANSMISSION FLUID IS LOW, AND THAT MY FLUID WAS LOW DUE A FAULTY HOSE CAUSING A LEAK. HOWEVER EARLIER THIS YEAR WHEN MY FLUID LEVEL WAS LOW THE CHECK ENGINE LIGHT CAME ON AND THEY ADDED FLUID THEN. THIS TIME THE CHECK ENGINE LIGHT DID NOT COME ON TO INDIACATE THAT TRANSMISSION FLUIDS WERE LOW. SO I AM ALITTLE CONCERN ABOUT THE PROBLEM. HOWEVER SINCE TAKING IT TO THE DEALER, I HAVE NOT HAD ANY PROBLEMS WITH IT SLIPING, YET.*AK
WHILE DRIVING HEARD A LOUD NOISE AND GRINDING SOUND. STEERING WHEEL STARTED VIBRATING. HAD MECHANIC TO PUT UP VEHICLE, AND MECHANIC INDICATED NO SQUEALING. WARNING SYSTEM ON BRAKES, AND BRAKE ROTORS WERE TOTALLY TRASHED ON ONE SIDE. PLEASE ADD VIN. *AK
CONSUMER APPLIED BRAKES AT 40 MPH, PEDAL WENT TO THE FLOOR, NO BRAKING ACTION. CONSUMER SHIFTED TO PARK TO STOP VEHICLE, ENGINE STALLED. DEALER COULD NOT FIND A CAUSE. ON 2 MAY 2001, REAR DRUMS WERE FOUND TO BE OUT OF ROUND AND WERE RESURFACED. ON 31 JAN 2002 DEALER CHECKED BRAKES DUE TO VIBRATION AND STATED BRAKES HAD 50 PERCENT LEFT. *AK DEALER HAS REPLACED BOTH REAR DRUMS AND ALSO INFORMED CONSUMER THAT THE BRAKE SHOES NEEDED REPLACED, THE REAR WHEEL CYLINDER WAS REPLACED AND REAR BRAKES HAVE BEEN ADJUSTED. TRANSMISSION HAD TO BE THROWN INTO PARK WHILE DRIVING, DEALER COULD NOT FIND ANY PROBLEMS. *SLC
CONSUMER STATES THAT TRANSMISSION FLUID IS LEAKING INTO THE BRAKE LINE CAUSING BRAKES TO FAIL. NLM *TT
2000 DODGE CARAVAN. *TS *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***760839
2000 DODGE CARAVAN. *****DIMS 11 IVOQ ENTRY POSTED AFTER AFTER 12/12/02 CUT-OVER TO ARTEMIS****760839. *AK *JB
RIGHT SIDE SLIDING DOOR MECHANISM IS INOPERABLE. SOMEONE SITTING INSIDE VEHICLE WOULD HAVE TO OPEN DOOR FROM INSIDE TO UNLOCK DOOR. TOOK VEHICLE TO DEALER FOR REPAIRS.*AK.*MJ
WHILE DRIVING, ALL ELECTRICAL FUNCTIONS CEASED; CONTROLS, TURN SIGNALS, ETC. DEALER REPLACED A BLOWN FUSE. THIS HAPPENED 2 MORE TIMES. CONSUMER'S PRIVATE MECHANIC THEN DETERMINED A WIRE UNDER THE FENDER WAS EXPOSED AND KEPT SHORTING OUT, BLOWING THE FUSE.*AK *TT
WHILE DRIVING DOWN A STEEP INCLINE, CONSUMER APPLIED BRAKES AND THE STEERING WHEEL STARTED VIBRATING. TOOK VEHICLE TO DEALER AND DEALER INDICATED ROTORS WERE BROWN IN COLOR AND WARPED. DEALER TURNED ROTORS. *AK
VEHICLE WAS IN PARK ON AN INCLINE. KEY WAS TURNED A LITTLE, AND A CHILD HIT THE SHIFTER AND VEHICLE ROLLED BACKWARDS, HITTING A TRAILER.*AK *JG
MECHANISM ON ALL THE SEAT BELTS IS VERY SENSITIVE, WITH A SLIGHT TAP ON RELEASE BUTTON BELT WILL RELEASE AND UNDO.*AK
CHILD SEAT THAT WAS PLACED IN REAR OUTBOARD AND SEAT BELT RELEASED WHILE MAKINNG A SOFT LEFT TURN. CONSUMER HAS CONTACTED MANUFACTURER. CHILD SEAT WAS SECURED BEFORE VEHICLE WAS DRIVEN.
THE SEATBELT HOLDING MY CHILD'S CARSEAT CAME UNLATCHED TWICE - PRIOR TO THE "PRIMETIME" SHOW ON ABC. *AK
I AM OUTRAGED AT DAIMLER CHRYSLERS GEN-3 SEATBELTS! IT IS RIDICULOUS NOT TO RECALL THESE SEATBELTS THAT CAN BE UNLATCHED SO EASY. AT ANY ONE POINT I HAVE 5 CHILDREN IN MY VEHICLE, 2-3 IN CHILD CAR-SEATS AND NOW I DON'T EVEN WANT TO DRIVE IT ANYMORE!! I HAVEN'T HAD ANY INCIDENCES OF THIS, BUT NOW THAT I KNOW IT CAN HAPPEN, I AM SCARED FOR MY CHILDRENS LIVES! PLEASE CONSIDER ALL OF THE EVIDENCE IN THE SITUATION REGARDING THESE USELESS SEAT BELTS AND MAKE AN HONORABLE JUDGEMENT. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHEN GOING UPHILL, CONSUMER HAS TO SHIFT VEHICLE MANUALLY OR VEHICLE WILL STALL AND LOSE RPM, DEALER CONTACTED.*AK CONSUMER ALSO STATED WHEN GOING DOWNHILL VEHICLE DOES NOT HOLD SPEED, AND WOULD ROLL OUT OF CONTROL IF NOT CONSTANTLY BRAKING.*JB
MASTER CYLINDER WAS LEAKING, AND ROTORS WERE WARPING. DEALERSHIP WAS AWARE OF PROBLEM.*AK
ABOUT A QUART OF GASOLINE STARTED LEAKING FROM UNDER THE CAR WHEN FILLED UP. REPLACED THE CLAMP BETWEEN THE HOSE AND GAS TANK. THE LEAK OCCURED AGAIN WHEN FILLED UP THE NEXT TIME. DEALER SAID THE TANK WAS BOWED AND REPLACED THE GAS TANK, FUEL HOSE AND O RING. NO MORE PROBLEM
THE IGNITION ASSEMBLY NEEDS REPLACEMENT. THE KEY CONSTANTLY WONT TURN. THE SAFETY SWITCH TO PREVENT THE LEFT REAR DOOR FROM OPENING WHEN THE TANK IS BEING FILLED IS DEFECTIVE. THE DEALERSHIP HAD IT REMOVED. I REFUSED REPLACEMENT. THE DOOR WOULD NOT OPEN WHEN IT WAS JAMMED.
THE DRIVER OF THIS VEHICLE LOST CONTROL, CAUSING A ROLLOVER, ONE OF THE PASSENGERS WAS SITTING IN THE RIGHT HALF OF THE MIDDLE SEAT, THIS IS A DOUBLE SEAT WHICH DOES NOT EXTEND ALL THE WAY TO THE DOOR, THE SEATBELT FOR THE MIDDLE SEAT IS ANCHORED TO THE SIDE OF THE VEHICLE, NOT THE SEAT ITSELF, IN THIS CASE WHEN THE VEHICLE ROLLED OVER, THE DOOR OPENED AND THE VICTIM WAS EJECTED FROM THE VEHICLE AND WAS KILLED, THIS LETTER IS FROM THE CHAIRMAN OF THE PIMA COUNTY CHILD FATALITY REVIEW TEAM, THE OWNER OF THE VEHICLE IS CARTEMPS/ALAMO RENT A CAR, THE DRIVER AT THE TIME OF THE ACCIDENT IS UNKNOWN. *SLC
THE DRIVER OF THIS VEHICLE LOST CONTROL, CAUSING A ROLLOVER, ONE OF THE PASSENGERS WAS SITTING IN THE RIGHT HALF OF THE MIDDLE SEAT, THIS IS A DOUBLE SEAT WHICH DOES NOT EXTEND ALL THE WAY TO THE DOOR, THE SEATBELT FOR THE MIDDLE SEAT IS ANCHORED TO THE SIDE OF THE VEHICLE, NOT THE SEAT ITSELF, IN THIS CASE WHEN THE VEHICLE ROLLED OVER, THE DOOR OPENED AND THE VICTIM WAS EJECTED FROM THE VEHICLE AND WAS KILLED, THIS LETTER IS FROM THE CHAIRMAN OF THE PIMA COUNTY CHILD FATALITY REVIEW TEAM, THE OWNER OF THE VEHICLE IS CARTEMPS/ALAMO RENT A CAR, THE DRIVER AT THE TIME OF THE ACCIDENT IS UNKNOWN. *SLC
UPON PLACING VEHICLE IN DRIVE AND WITHOUT WARNING VEHICLE WILL STALL, THEN JERK INTO FORWARD MOTION. ALL OTHER GEAR FUNCTION CORRECTLY, EXCLUDING DRIVE GEAR.*AK
CONSUMER STATED THERE IS A KNOCKING NOISE IN THE STEERING WHEN TURNING HARD AND WHEN TURNING AND NOT MOVING, CONSUMER ALSO COMPLAINED THAT THERE IS VIBRATION IN THE STEEING, DEALER BALANCED FRONT TIRES FROM A PREVIOUS COMPLAINT ABOUT THE STEERING.*JB
CONSUMER STATED THERE IS A WOBBLE IN THE FRONT END OF VEHICLE.*JB
CONSUMER STATED THERE IS A LOUD HUMMING NOISE COMING FROM THE ENGINE AREA WHEN GOING UP HILLS, ALSO THE VEHICLE STALLED, DEALER REPLACED THE CRANKSHAFT POSITION SENSOR, AND CONSUMER WAS INFORMED THAT THE NOISE THAT WAS BEING HEARD WAS A NORMAL ALTERNATOR WHINE WHICH IS A CHARACTERISTIC OF A 2.4 LITER ENGINE, CONSUMER ALSO STATED THAT THERE IS A BURNING TYPE ODOR COMING FROM VEHICLE, DEALER UNABLE TO DUPLICATE PROBLEM.*JB
CONSUMER STATED THE REAR SPEAKER IS BLOWN, DEALER STATED THERE WAS NO PROBLEM.*JB
CONSUMER STATED THE HANDLE ON THE DRIVERS SIDE DOOR IS BROKEN.*JB
CONSUMER STATED THE PLASTIC SCREW THAT GOES BEHIND THE SEAT BELT IS LOOSE.*JB
CONSUMER STATED TRANSMISSION WILL NOT ENGAGE GEAR, CONSUMER HAS TO STEP ON ACCELERATOR MORE THAN ONCE TO GET VEHICLE TO MOVE, DEALER COULD NOT DUPLICATE THE PROBLEM, ALSO DEALER REPLACED THE POWER CONTROL MODULE ON A SEPARATE OCCASION.*JB
CONSUMER STATED AIRBAG LIGHT COMES ON AND GOES OFF AT TIMES.*JB
CONSUMER STATED THAT FAN FOR HEAT AND AIR CONDITIONER COMES OUT EXTREMLY FAST WHEN FIRST TURNED ON.*JB
CONSUMER STATED THERE IS A NOISE COMING FROM UNDER CARRIAGE OF VEHICLE.*JB
CONSUMER STATED THERE IS A KNOCKING NOISE IN THE STEERING WHEN TURNING HARD AND WHEN TURNING AND NOT MOVING, CONSUMER ALSO COMPLAINED THAT THERE IS VIBRATION IN THE STEEING, DEALER BALANCED FRONT TIRES FROM A PREVIOUS COMPLAINT ABOUT THE STEERING.*JB
CONSUMER STATED THERE IS A WOBBLE IN THE FRONT END OF VEHICLE.*JB
CONSUMER STATED THERE IS A LOUD HUMMING NOISE COMING FROM THE ENGINE AREA WHEN GOING UP HILLS, ALSO THE VEHICLE STALLED, DEALER REPLACED THE CRANKSHAFT POSITION SENSOR, AND CONSUMER WAS INFORMED THAT THE NOISE THAT WAS BEING HEARD WAS A NORMAL ALTERNATOR WHINE WHICH IS A CHARACTERISTIC OF A 2.4 LITER ENGINE, CONSUMER ALSO STATED THAT THERE IS A BURNING TYPE ODOR COMING FROM VEHICLE, DEALER UNABLE TO DUPLICATE PROBLEM.*JB
CONSUMER STATED THE REAR SPEAKER IS BLOWN, DEALER STATED THERE WAS NO PROBLEM.*JB
CONSUMER STATED THE HANDLE ON THE DRIVERS SIDE DOOR IS BROKEN.*JB
CONSUMER STATED THE PLASTIC SCREW THAT GOES BEHIND THE SEAT BELT IS LOOSE.*JB
CONSUMER STATED TRANSMISSION WILL NOT ENGAGE GEAR, CONSUMER HAS TO STEP ON ACCELERATOR MORE THAN ONCE TO GET VEHICLE TO MOVE, DEALER COULD NOT DUPLICATE THE PROBLEM, ALSO DEALER REPLACED THE POWER CONTROL MODULE ON A SEPARATE OCCASION.*JB
CONSUMER STATED AIRBAG LIGHT COMES ON AND GOES OFF AT TIMES.*JB
CONSUMER STATED THAT FAN FOR HEAT AND AIR CONDITIONER COMES OUT EXTREMLY FAST WHEN FIRST TURNED ON.*JB
CONSUMER STATED THERE IS A NOISE COMING FROM UNDER CARRIAGE OF VEHICLE.*JB
WHILE DRIVING, CONSUMER HEARD A LOUD NOISE AND VEHICLE WOULD NOT PULL. TOOK TO DEALER, AND DEALER INDICATED DIFFERENTIAL PIN BROKE IN TRANSMISSION.*AK CHRYSLER PAID FOR HALF OF THE BILL. *JB
THE TRANSMISSION HAD TO BE REPLACED WHICH DOES NOT SEEM RIGHT WHEN IT IS ONLY 2 YRS OLD WITH ONLY 47000. *AK
WHILE PARKING VEHICLE HEARD A BANGING NOISE FROM ENGINE. THEN, FELT THAT ENGINE DID NOT WORK, TOWED VEHICLE TO A MECHANIC, WHO FOUND OUT THAT RETAINER BOLT OF PULLEY, TENSIONER AND SERPENTINE BELT WERE BROKEN. *AK
WHILE DRIVING,THE TRANSMISSION INDICATOR LIGHT BEGAN FLASHING, SOON AFTER THE VEHICLE WOULD NOT SHIFT TO HIGHER GEARS. DEALER HAS BEEN NOTIFIED.*AK *SLC
IN A RECENT REAR-END ACCIDENT, THE BACK OF THE DRIVER AND PASSENGER SEATS COLLAPSED ALLOWING ME TO BE THROWN BACKWARD FROM MY SEAT ALTHOUGH I WAS WEARING MY SEAT BELT. I RECEIVED MANY CUTS, BRUISES AND ABRASIONS TO MY LEFT HAND THAT REQUIRED 64 STITCHES, AND THE REPAIR OF 2 LACERATED TENDONS. I ALSO RECEIVED SEVERAL SCRATCHES ON AND NEAR MY LEFT ELBOW. MY SON RECEIVED A SPRAINED RIGHT WRIST, BRUISED STOMACH, SORE NECK AND BACK. I HAVE HAD TROUBLE SLEEPING AND CONTINUE TO HAVE VIVID MEMORIES OF THE ACCIDENT. I HAVE HAD NO USE OF MY LEFT HAND AND AM IN CONTINUOUS PAIN, UNLESS I'M HEAVILY MEDICATED. I HAVE BEEN UNABLE TO BATHE, DRESS, WASH MY HAIR, OR PREPARE MEALS AND PERFORM OTHER HOUSEHOLD DUTIES WITHOUT HELP. I AM CURRENTLY USING MY FATHER'S CAR BECAUSE MY CARAVAN WAS MY ONLY MEANS OF TRANSPORTATION.*AK
VEHICLE DOES NOT HAVE SAFETY TRANSMISSION LOCK IN PARK, PULLS OUT OF PARK WITHOUT PUTTING THE BRAKE ON. *JG
VEHICLE DOES NOT HAVE SAFETY TRANSMISSION LOCK IN PARK, PULLS OUT OF PARK WITHOUT PUTTING THE BRAKE ON. *JG
WHILE APPLYING BRAKES TO SLOW DOWN, CONSUMER COULD SMELL RUBBER BURNING. HAD CONTACTED DEALERSHIP ABOUT PROBLEM. *AK *JB
CONSUMER WAS PARKED IN DRIVEWAY IN THE PARK POSITION, WHILE TURNING THE IGNITION, STILL IN PARK, THE CAR TOOK OFF IN REVERSE DOWN THE DRIVEWAY ACROSS THE ALLEY AND LANDED IN THE NEIGHBORS POOL. *JG
CONSUMER WAS PARKED IN DRIVEWAY IN THE PARK POSITION, WHILE TURNING THE IGNITION, STILL IN PARK, THE CAR TOOK OFF IN REVERSE DOWN THE DRIVEWAY ACROSS THE ALLEY AND LANDED IN THE NEIGHBORS POOL. *JG
WHEN CRUISE CONTROLIS ON ENGINE SPEEDS UP WHILE GOING UP AN INCLINE. CONSUMER APPLIED BRAKES, AND THEY DID NOT WORK. HAD TO APPLY BRAKES HARD TO GET THEM TO SLOW VEHICLE DOWN. CONTACTED DEALER ,AND DEALER STATED BRAKES WERE STEALING VACUUM FROM BRAKE BOOSTER, BUT EVERYTHING IS OKAY. *AK
STEERING SEIZED. SERVICE DEPARTMENT INDICATED THAT THE "RACK AND PINION WAS BINDING". THERE WERE NO INCIDENTS OR ACCIDENTS PRIOR TO THIS OCCURRENCE THE VEHICLE HAS ALWAYS BEEN GARAGED AND WELL MAINTAINED. THE INABILITY TO STEER AT SPEEDS, OTHER THAN PARKING SPEEDS, COULD HAVE CAUSED AN ACCIDENT. AS THIS STEERING FAILURE IS SPONTANEOUS, AND THE ETIOLOGY UNKNOWN, IT SHOULD BE INVESTIGATED. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. SINCERELY, DR. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
THE PROBLEM WAS FIXED TWO TIMES, WE ARE LOOKING FOWARD NOT TO HAPPEN AGAIN. NO SAFETY DEFECT LISTED.
TRANSMISSION NEEDS TO BE REPLACED. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS. *AK
VEHICLE CONTINUED TO WOBBLE UPON ACCELERATION. VEHICLE BEEN IN DEALER SHOP ON 4 OCCASIONS, AND UNABLE TO CORRECT PROBLEM. *AK CONSUMER STATES THAT IN THE MORNING, THERE IS A LOUD GRINDING NOISE THAT CAN BE HEARD WHEN THE HEATER IS TURNED ON. *JB
I HAVE COMPLAINED OF A SNAPPED STEERING WHEEL AT 12:00 POSITION. (COMPLAINT 631725) REPLACEMENT WHEEL (FROM JAN 2001) WAS SNAPPING AND CLICKING WHEN TURNING FOR WEEKS. ON SEPT 3, 2001 THE WHEEL BECAME LOOSE AND NOW SLIDES 1/2 INCH UP AND DOWN.*AK
VEHICLE WAS IN PARK FOR 5 MINUTES, WITH THE IGNITION OFF, AND JUMPED OUT OF GEAR GOING FORWARD AND THEN IN REVERSE. CONSUMER'S CHILDREN WERE IN VEHICLE WITH ANOTHER ADULT. VEHICLE ROLLED BACKWARDS INTO A MAIN ROAD. CONSUMER IN VEHICLE MANAGED TO GET TO DRIVER SEAT TO SLAM ON BRAKES. MANUFACTURER AND DEALER WILL BE CONTACTED. PLEASE ADD THE VIN# TO THE FORM.*AK
THIS IS A FOLLOW UP ON NAD-40,REQ. 18445:CAG. I RECEIVED A REPORT FROM QUALI-TECH, INC. (MATERIALS ANALYSIS LABORATORY) REGARDING THE TESTING OF MY STEERING WHEEL THAT SNAPPED AT THE 12:00 O'CLOCK POSITION WHILE I WAS PUSHING ON BRAKE AND PULLING WHEEL TOWARD ME BEFORE IMPACT. THE REPORT STATES "THE STEERING WHEEL FRACTURED AT A LOCATION WHERE THE ALUMINUM CORE CONTAINS A HIGH AMOUNT OF POROSITY AND DENDRITIC SEGREGATION. THE CENTER SIXTY PERCENT OF THE CROSS-SECTION EXHIBITED THE POROSITY. THE PRESENCE OF THE POROSITY AND DENDRITIC SEGREGATION WOULD HIGHLY REDUCE THE STRENGTH OF THE CENTER ALUMINUM SECTION AND CAUSE FAILURE TO OCCUR AT REDUCED IMPACT LOADS AS COMPARED TO A SECTION OF THE STEERING WHEEL WHICH DOES NOT CONTAIN THESE MATERIAL DEFECTS." MY QUESTION IS HOW DO I GET THE X-RAYS OF THIS STEERING WHEEL DURING ITS MANUFACTRING AND HOW MANY OTHER DEFECTIVE STEERING WHEELS ARE OUT THERE?*AK
THE CONSUMER WANTED THE DEALER TO INSTALL A FRONT END LIFT BECAUSE THE GROUND CLEARANCE WAS LOW CAUSING BODY DAMAGE. *YH
THE CONSUMER WANTED THE DEALER TO INSTALL A FRONT END LIFT BECAUSE THE GROUND CLEARANCE WAS LOW CAUSING BODY DAMAGE. *YH
WHILE THE VEHICLE WAS IN PARK AND RUNNING A SMALL CHILD WAS ABLE TO PUT VEHICLE IN DRIVE AND WAS INJURED BADLY. COULD CHANGE GEARS WITHOUT STARTING VEHICLE. CONSUMER FEELS THIS IS VERY UNSAFE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHEN ENTERING A HIGHWAY MY VAN ACCELERATED SO FAST AND MADE A ROARING NOISE. I TRIED TO BRAKE BUT IT KEPT ACCELERATING. I PUT THE GEAR IN NEUTRAL (NOISE EVEN LOUDER) AND PULLED OFF THE HIGHWAY. I TURNED THE VAN OFF AND TRIED TO RESTART IT BUT IT WOULD NOT START. I MADE SEVERAL PHONE CALLS AND AFTER ABOUT 10 MINUTES I GOT IT TO START. THIS HAS NOT HAPPENED AGAIN BUT I WOULD LIKE TO KNOW WHAT WOULD HAVE CAUSED THIS TO HAPPEN. HAD SOMEONE BEEN IN FRONT OF ME THERE WOULD HAVE BEEN NO WAY FOR ME TO HAVE AVOIDED AN ACCIDENT.*AK
VAN WAS RUNNING WHILE IN PARK. ABOUT 2 MINUTES LATER, VEHICLE SHIFTED INTO DRIVE AND ROLLED INTO A DITCH. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
PE00 048; WAS TRAVELING ABOUT 65MPH AND HEARD A NOISE. WAS ABLE TO PULL OVER TO T SHOULDERS OF THE HIGHWAY AND NOTICED THAT THAT LEFT REAR TIRE TREAD SEPARATED FROM VEHICLE. IT WAS SECOND INCIDENT AFFECTING LEFT FRONT DRIVER'S SIDE TIRE. GOODYEAR, CONQUEST, 205 75 R14. GOODYEAR WAS AWARE OF PROBLEM.*AK
WHILE DRIVING VAN ON INTERSTATE 95 IN CONNECTICUT, I FELL ASLEEP FOR A FEW SECONDS AND DRIFTED ONTO THE SHOULDER AND THEN HIT 9 CHAINLINK FENCE POSTS IN A ROW. WHILE THIS WAS HAPPING I WOKE AND BRACED MY SELF FOR IMPACT BY PUSHING ON THE BRAKE AND PULLING ON THE STEERING WHEEL TOWARD ME. BEFORE IMPACTING THE STEERING WHEEL SNAPPED AT THE 12: O'CLOCK POSITION AND I BENT THE TWO SEPARATED TOWARD ME LIKE TWO BLUNT SPEARS. ON IMPACT (THE VAN RODE UP ON STEEL GUIDE WIRES AND WAS SLAMMED TO A STOP BY THE FIRST STEEL POLE HOOKING THE FRONT AXLE) THE FOUR INCHES OF SLACK ON THE SEAT BELT ALLOWED THE BLUNT SPEAR TO CRASH INTO MY CHEST CAUSING SERIOUS INJURIES. SIX DAYS IN HOSPITAL WITH BROKEN STERNUM, BROKEN RIBS, BLEEDING, COLLAPSED RIGHT LUNG. I DON'T KNOW HOW THE STEERING WHEEL BROKE BEING 52 YEARS OLD, 190 LBS AND NOT VERY STRONG. I AM HAVING THE WHEEL ANALYSED BY A PROFESSIONAL TO SEE IF THE METAL CORE WAS FLAWED OR THE CORE WAS NOT THICK ENOUGH. HOW CAN I GET THE SPECS FOR THIS INNER CORE TO COMPARE TO THE FINDINGS? IF THE WHEEL HAD NOT BROKE, I WOULD HAVE NO INJURIES.*AK
INTERMITTENTLY WHEN BRAKES WERE APPLIED AT SPEEDS OF 40MPH AND OVER PEDAL WAS NORMAL, HOWEVER, THERE WAS EXTENDED STOPPING DISTANCE. DEALER HAS INSPECTEDVEHICLE. HOWEVER, PROBLEM STILL EXISTS.*AK *SLC
MY MINIVAN WAS PARKED (IN PARK, SHUT OFF, KEYS OUT OF IGNITION) IN A DRIVEWAY (SOMEWHAT OF A STEEP INCLINE) WHEN IT ROLLED BACKWARDS DOWN THE DRIVEWAY, ACROSS THE ROAD, OFF A SMALL CLIFF INTO A DITCH WITH MY 6 YR. OLD CHILD IN THE BACK SEAT. *AK
CONSUMER STATED THAT ANOTHER CONSUMER WITH AN OLDER MODEL DODGE CARAVAN. NOTIFIED HIM THAT CAR SEAT WITH A LITTLE OUTWARD PRESSURE SEATBELT BECOMES UNLATCHED. HE WILL CONTACT DEALERSHIP. *AK
VEHICLE CAN BE TAKEN OUT OF PARK WITHOUT THE KEY BEING IN IGNITION. CONSUMER STATES CAR CAN ALSO BE PULLED OUT OF GEAR.*AK
CONSUMER HAD TAKEN VEHICLE A COUPLE TIMES TO DEALER DUE TO ALIGNMENT DEFECT WHICH HAD WORN OUT THE TIRES EVERY SIX THOUSAND MILES AND REPLACED THEM. TIRES MADE A LOT OF NOISE. PLEASE PROVIDE MORE INFORMATION. *AK
WHILE DRIVING, CONSUMER CAN STEP ON BRAKE PEDAL AND REAR TIRES WILL LOCK UP. VEHICLE WILL KEEP ROLLING WITHOUT STOPPING. HAD TAKEN VEHICLE TO DEALER TO BE REPAIRED, BUT DEFECT COULD NOT BE CORRECTED.*AK *SLC
THE LOCKING CLIP ON THE SEAT BELTS IN THE BACK DO NOT WORK AND HAVE NEVER WORKED, POLICE AND CAR SEAT EXPERT COULD NOT INSTALL A CHILD SAFETY SEAT IN THE CENTER OF THE MIDDLE SEAT BECAUSE THE SEAT BELT HAS TO STRETCH TOO FAR. *MJS
NOTED LEAKAGE OF TRANSMISSION FLUID FORM UNDERSIDE OF ENGINE - DOWN CLOSE TO 1 QT. IN 3,000 MILES. PROBLEM TRACED TO LOOSE COOLANT CLAMPS AT RADIATOR. SERVIE DEPARTMENT INDICATED THEY AHD SEEN MANY OF THESE LATELY.
PASSENGER SIDE SLIDING DOOR HAS HAD FOUR FAILURES. 2 LATCHES HAVE BEEN REPLACED, AS WELL AS OTHER COMPONENTS. I HAVE NEVER RECEIVED PAPERWORK ON THE LAST INCIDENT. NOR HAS THE DEALER CALLED TO FOLLOW UP ON THE LAST TWO ATTEMPTS AT REPAIR. I HAVE CONTACTED CHRYSLER, BUT I DONT FEEL THAT THEY CARE. THE MAIN PROBLEM IS THAT THE DOOR WOULD LOCK, AND IT COULD NOT BE UNLOCKED AT ALL. WE HAVE ELECTRIC LOCKS, BUT THEY WOULD NOT WORK. YOU ALSO COULD NOT OPEN THE DOOR MANUALLY. I HAVE HAD THIS VEHICLE IN 9 TIMES SINCE PURCHASED. 4 FOR A TRANSMISSION LEAK , ONCE FOR PAINTING, AND NOW 4 TIMES FOR THIS DANGEROUS SAFETY CONDITION.*AK
4 YR OLD WAS ABLE TO SHIFT VAN INTO NEUTRAL WITHOUT IT RUNNING. *AK
VEHICLE WAS LEFT RUNNING AND PARENT WAS OUTSIDE OF VEHICLE WHILE CHILD WAS INSIDE. CHILD WAS ABLE TO SHIFT VEHICLE INTO DRIVE WITHOUT DEPRESSING BRAKE PEDAL WHICH CAUSED VEHICLE TO HIT ANOTHER VEHICLE. CONSUMER HAS CONTACTED DEALER, NO PARTS WERE REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
I WAS IN LINE AT SCHOOL WHEN MY BRAKES WENT OUT. WE TOOK IT TO THE DEALERSHIP, BUT THEY TOLD US THAT IT WAS THE MASTER CYLINDER. I THINK NOW AFTER WATCHING THE STORY ON THE NEWS THAT IT WAS THE BRAKES THAT DID NOT HOLD. I THINK ALL CARS NEED TO HAVE THIS INTERLOCK BRAKE ON THEM. I WANT TO KNOW HOW I CAN GET INTERLOCK BRAKES ON MY VAN. IF I HAD OF KNOWN THAT MY VAN DID NOT HAVE THAT ON IT I WOULD HAVE BROUGHT ANOTHER TYPE VAN. #EVEN OUR INSURANCE COMPANY SAID THAT THIS WAS THE SAFETY VAN. PLEASE HELP. *AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
BRAKES PULSATE AND VEHICLE VIBRATES. DEALERSHIP IS AWARE OF PROBLEM.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHILE STOPPING AT A STOP LIGHT CONSUMER WAS REAR ENDED AND FRONT SEATS COLLAPSED. PLEASE PROVIDE FURTHER INFORMATION.*AK
INITIAL IMPACT TO FRONT DRIVER'S SIDE AND AIR BAG DID NOT DEPLOY) I HAD CONTACTED A LAW FIRM WHICH INDICATED THEY COULDN'T SUE FOR AT LEAST A MILLION DOLLARS, SO I CONTACTED DAIMLER CHRYSLER WHO INDICATED THAT THEY INVESTIGATED THE WRECK AND REPORTED, "))) THAT DUE TO THE SPINNING TYPE OF ACCIDENT)))" AND IT WAS NOT SUBJECTED TO THE NECESSARY G FORCES REQUIRED AND THAT, "OBVIOUSLY, IN REVIEWING THE POLICE REPORT, THIS IS NOT THE TYPE OF IMPACT YOUR VEHICLE WAS INVOLVED IN)" THE POLICE REPORT INDICATES THAT I WAS DOING 50 TO 70 MPH UPON FIRST IMPACT WITH A GUARD RAIL, ALMOST HEAD ON) THEY EVEN INDICATED SPECIFICALLY THAT THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY) I AM SURE THAT THIS WAS NOT A VALID ANALYSIS AND WANTED TO OFFICIALLY INFORM YOU THAT, WHILE I WAS NOT SERIUOSLY INJURED AND WAS ALONE IN THE ACCIDENT, I AM CONCERNED THAT THE AIR BAG DEPLOYMENT IS FAULTY IN THESE VEHICLES) I HAVE PICTURES OF A SEVERLY DENTED STEERING WHEEL WHICH HAPPENED UPON IMPACT) IF THAT'S NOT ENOUGH G FORCE, THEN THEY NEED TO REENGINEER THE THING!*AK
FAILURE OF AIRBAGS TO DEPLOY. TRAVELING AT APPROXIMATELY 40 MPH WHEN CONSUMER IMPACTED A CADILLAC. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
VEHICLE SMELLED LIKE CARBON MONOXIDE. CONSUMER HAS BEEN ILL FOR MONTHS. DODGE FINALLY SENT INVESTIGATOR. SAID VEHICLE REGISTERED 13 FOR CARBON MONOXIDE. DODGE REFUSED TO TAKE RESPONSIBILITY, AND DENIED ANYTHING WAS WRONG WITH VEHICLE. *AK
WINDING NOISE WHEN ACCELERATING. TOOK VEHICLE TO DEALER, AND THEY SAID IT WAS TRANSMISSION. CONSUMER HAD TO PUT NEW PAPER UNDER CAR AT NIGHT FOR TRANSMISSION FLUID LEAKING. TOOK BACK TO DEALER AND, AND DEALER INDICATED THAT CONSUMER NEEDED A NEW TRANSMISSION. *AK
CONSUMER PUT SPEED CONTROL ON AVERAGE CONTROL AND VEHICLE WENT DOWN TO DOWN HILL LIKE THERE WAS NOT A SMOOTH SPEED. DEALERSHIP WAS AWARE OF PROBLEM. *AK THE VEHICLE DOWN SHIFTED THREE TIMES AND THE CONSUMER WAS SCARED IT COULD CAUSE ACCIDENT. *YH
LAST FOUR MONTHS CONSUMER HAD TO REPLACE STEERING COLUMN, AND A FEW OTHER THINGS THAT HAVE TO DO WITH STEERING SYSTEM. CONSUMER HAS HAD VEHICLE IN REPAIR SHOP EIGHT TIMES SINCE SHE PURCHASED IT IN NOVEMBER. CONTACTED DEALER, AND DEALER SAID IT WAS NORMAL WEAR AND TEAR. THEN, CONSUMER TOOK VEHICLE TO A DIFFERENT DEALER, AND THEY WERE FIXING VEHICLE AT THIS MOMENT. *AK
WHEN RAINING PARKING BRAKE LOCKS UP, AND IT IS VERY DIFFICULT TO GET CAR TO MOVE. CONSUMER HAS TO PLAY WITH PARKING BRAKE. CONTACTED DEALER, AND DEALER SAID THAT THEY WILL TAKE A LOOK AT VEHICLE.*AK
WHILE DRIVING, RIGHT FRONT GOODYEAR WEATHER HANDLER LS TIRE EXPERIENCED TREAD SEPARATION, RIGHT REAR GOODYEAR CONQUEST TIRE WENT FLAT, DOT FOR THE WEATHERHANDLER TIRE IS MDVFWKHR3700, SIZE OF TIRES WERE P215/65R15. *SLC
WHILE DRIVING IN HEAVY RAIN, WINDSHIELD WIPERS FAILED. *SLC
CONSUMER HEARD A KNOCKING UNDER HOOD, DEALER FOUND NOTHING WRONG, A FEW WEEKS LATER CONSUMER HEARD THE KNOCKING AGAIN, THIS TIME TRANSMISSION FLUID WAS ALL OVER THE GROUND AND CONSUMER SAW SOMETHING LOOKING LIKE THE TRANSMISSION HANGING FROM UNDER THE VEHICLE, CONSUMER CALLED TOW TRUCK TO TOW VEHICLE TO DEALER, DEALER CALLED DAYS LATER STATING THEY DID NOT KNOW WHERE THE VEHICLE WAS, CONSUMER IS REQUESTING REFUND OF THE AMOUNT PAID FOR VEHICLE. *SLC
WHILE TRAVELING, RIGHT FRONT GOODYEAR TIRE HAD A BLOWOUT, A LOUD BANG WAS HEARD AT FIRST AND VAN JERKED INTO ANOTHER LANE, DRIVER WAS ABLE TO CONTROL THE VAN, NO INJURIES.
MY CAR STARD KNOCKING UNDER THE HUD ON 1-10-2001, TOW IT IN, THEY TOLD ME NOTHING WAS WRONG. GOT IT BACK ON 1-13-2001 THEN ON 1-20-2001 MY TRANSMISSION ALMOST FELL OUT OF THE CAR.*AK
WHILE DRIVING AT ANY SPEED, COULD STEP ON BRAKE PEDAL AND BRAKES WILL START MAKING NOISE, LIKE METAL TO METAL. ALSO, VEHICLE WILL NO STOP ON TIME. *AK
HAD JUST STARTED TO PARK VEHICLE WHEN IT SUDDENLY ACCELERATED. THERE WAS NO WARNING PRIOR TO ACCELERATION. VEHICLE HIT A TREE, AND AIR BAGS FAILED TO DEPLOY. VEHICLE TOWED TO GARAGE WHERE IT WAS REPAIRED. OWNER BELIEVED ACCELERATOR BECAME STUCK. *AK *SLC
2 TIRES HAD BULGE IN WALL. GOODYEAR VERIFIED DEFECT & REPLACED TWO TIRES. HOWEVER, GOODYEAR THUS FAR REFUSES TO REPLACE THE OTHER TIRES AND MAY REQUEST THAT I PAY FOR NEW TIRES ON A PRORATED BASIS. ALTHOUGH THEY ADMIT TWO TIRES ARE DEFECTIVE, THEY WON'T ADMIT THERE IS GENERAL MANUFACTURING DEFECT OR DESIGN FLAW.*AK (DOT NUMBER: M6VFHKDR48 TIRESIZE: P215/65R15)
THE DOOR LATCH IS BROKEN, THE PART HAS BEEN ON ORDER SINCE JUNE AND HAS NOT YET BEEN RECEIVED. *SLC
VEHICLE HAS EXPERIENCED MANY BRAKE PROBLEMS, THE ROTORS HAVE BEEN REPLACED TWICE AND THE BRAKE PADS HAVE BEEN REPLACED 3 TIMES, THE ANTILOCK BRAKES KICK IN FOR REASON. *SLC
DEFECTIVE SEAT, CONSUMER IS UPSET THAT IT TOOK 6 MONTHS TO REPLACE IT. *SLC
TIRES (NO MODEL OR SIZE) WORE OUT AT 5100 MILES, POSSIBLY DUE TO THE FRONT END NEVER KEEPING PROPER ALIGNMENT. *SLC
THE DOOR LATCH IS BROKEN, THE PART HAS BEEN ON ORDER SINCE JUNE AND HAS NOT YET BEEN RECEIVED. *SLC
VEHICLE HAS EXPERIENCED MANY BRAKE PROBLEMS, THE ROTORS HAVE BEEN REPLACED TWICE AND THE BRAKE PADS HAVE BEEN REPLACED 3 TIMES, THE ANTILOCK BRAKES KICK IN FOR REASON. *SLC
DEFECTIVE SEAT, CONSUMER IS UPSET THAT IT TOOK 6 MONTHS TO REPLACE IT. *SLC
TIRES (NO MODEL OR SIZE) WORE OUT AT 5100 MILES, POSSIBLY DUE TO THE FRONT END NEVER KEEPING PROPER ALIGNMENT. *SLC
DUE TO COMPUTER NOT BEING PROPERLY SET VEHICLE, WHILE DRIVING, STALLED /OR WOULDN'T GO FURTHER. THIS MAY HAVE CAUSED A CRASH. DEALER SAID IT WAS ADVISORY, AND THEY WERE NOT OBLIGATED TO NOTIFY THE OWNER OF THIS DEFECT. *AK
VEHICLE WAS STOPPED IN TRAFFIC. VEHICLE WAS STRUCK BEHIND BY SECOND VEHICLE AT A SPEED OF APPROXIMATELY 30 MILES PER HOUR. PROBLEM THAT CONCERNS ME IS THAT THE DRIVER'S SIDE SEAT BROKE OFF, MY SEAT BELT WAS ON, SO I WAS NOT THROWN ANYWHERE, BUT I FOUND MYSELF BETWEEN THE TWO FRONT SEATS.
BRAKING PERFORMANCE LESS THAN IDEAL SINCE PURCHASE. BRAKE ROTORS FOUND TO BE OUT-OF ROUND, AND PADS SHOWED SIGNS OF HEAT DAMAGE. REPLACED AT MANUFACURER'S EXPENSE. LIKELY MANUFACURING DEFECT, AS VEHICLE HAS BEEN DRIVEN QUITE GENTLY, AND HAS LESS THAN 12,000 MILES.*AK
WHILE COMING DOWN A HILL LEFT FRONT TIRE STARTED SMOKING. TOOK TO DEALER, AND THEY SAID THAT CONSUMER SHOULD NOT DRIVE VEHICLE.*AK
A CHILD GOT INSIDE THE VEHICLE & WAS ABLE TO SHIFT VEHICLE INTO GEAR WITHOUT APPLYING BRAKES. TOOK VEHICLE TO DEALERSHIP & MECHANIC INDICATED IT WAS THE WAY VEHICLE WAS TO OPERATE. OWNER CONSIDER ED PROBLEM A SAFETY HAZARD.*AK
CONSUMER WAS TRAVELING ABOUT 25MPH ON A RAMP. APPLIED BRAKES AND THE ABS BRAKING SYSTEM DIDN'T WORK, AND PEDAL DIDN'T GO DOWN TO THE FLOOR. HE HIT VEHICLE IN FRONT. THERE WERE NO INJURIES. AIR BAGS DID NOT DEPLOY.*AK
VEHICLE EXPERIENCED A REAR END COLLISION WHICH CAUSED FRONT SEATBACKS TO GO FORWARD AND RECLINE. REPAIRS WERE BEING MADE AT INDEPENDENT SHOP. ASKING NHTSA TO SHARE SOME LIGHT ON THIS MATTER. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
WHEN VEHICLE WAS IMPACTED FROM REAR TWO FRONT SEATS FELL INTO THE RECLINING POSITION. VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. REPORT GIVEN BY INSURANCE INVESTIGATOR, BECKY HOBBS.*AK
RUST UNDERNEATH THE VEHICLE. ALL FOUR AXLES/BRAKE CALIPER,BRAKE DRUMS/STABALIZER/ EXHAUST PIPE AND LEAF SPRING BRACKET.ALSO, ON TIRES AND INSIDE OF THE RIMS WERE RUSTED. CONSUMER STATED NOTIFIED THE DEALERSHIP.*AK CUSTOMER ARBITRATION BOARD DINIED CUSTOMER'S REQUEST FOR REPLACEMENT VEHICLE SAYING THAT THE RUST IS NOT A MANUFACTURING DEFECT. *YH
CONSUMER WAS DRIVING AT APPROXIMATELY 35 MPH WHEN ANOTHER VEHICLE CUT IN FRONTOF CONSUMER, HITTING VEHICLE IN THE FRONT LEFT SIDE. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, POSSIBLY DUE TO A DEFECTIVE MODULE WITHIN AIRBAG. CONSUMER CONTACTED MANFACTURER . SENT AN INSPECTER WHO INSPECTED VEHICLE. BUT, WILL NOT RELEASE INFORMATION REGARDING INSPECTION OF VEHICLE TO CONSUMER.*AK
THE CAM SHAFT BROKE BECAUSE THE ENGINE WAS IMPROPERLY BORED CAUSING THE VEHICLE TO STALL OUT WHILE DRIVING. NLM
BOTH FRONT SIDE WINDOWS HAVE EXPLODED/SHATTERS ON TWO DIFFERENT OCCASION WHILE TRAVELING AT HIGHWAY SPEED OF 55/70 MPH. NO REASON WAS DICOVERED ON WHY THIS OCCUR. DEALER NOTIFIED, AND REPAIRS/REPLACEMENT MADE AT NO COST TO CONSUMER. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
WHILE DRIVING AT 65 MPH CONSUMER'S VEHICLE HIT ANOTHER VEHICLE. UPON IMPACT, THIRD REAR SEAT FLEW FORWARD, AND THE CHILDREN WHO WERE SEATED THERE, SUSTAINED KNEE INJURIES. ALSO, DRIVER'S AND PASSENGER'S AIRBAGS DID NOT DEPLOY, AND DID NOT PROTECT THE OCCUPANTS IN THE CRASH. MANUFACTURER WAS NOT WILLING TO HELP. PLEASE PROVIDE FURTHER INFORMATION. *AK
METAL BAR ON FRONT PASSENGER SEAT, GETS HOT ENOUGH FROM SUN, TO CAUSE BURNS ON LEG. VERY UNCOMFORTABLE FOR PASSENGER. *AK
REAR SEAT BELTS ON DODGE MINIVANS DO NOT HAVE THE REQUIRED (9/1/1995) LOCKING DEVICES NEEDED FOR PROPER CARSEAT INSTALLATION. *AK
GAS TANK RUPTURED. DEALER HAS REPAIRED VEHICLE.*AK
INTERLOCK SYSTEM FAILED WHEN CONSURMERS CHILD WAS ABLE TO PULL THE GEAR SELECTOR OUT OF PARK INTO DRIVE RESULTING IN THE VEHICLE ROLLING INTO A TREE. YH
ONGOING PROBLEM WITH STEERING COLUMN CONTINUALLY POPPING/CLICKING WHENEVER STEERING WHEEL IS MOVED. VEHICLE HAS BEEN IN DEALER'S SHOP ON TWO OCCASIONS, AND PROBLEM IS STILL OCCURRING. *AK
INTERMITTENTLY WHILE DRIVING STEERING WHEEL LOCKED UP. VAN HAS BEEN TAKEN TO THE DEALERSHIP 5 TIMES FOR THIS PROBLEM. DEALER WAS NOT ABLE TO DUPLICATE THIS PROBLEM. *AK *ML
CONSUMER'S SON CLIMBED INSIDE OF CAR. THE KEY WAS IN THE IGNITION AND IT WAS TURNED ON THE ON WITH VEHICLE WAS IN PARK. HE SHIFTED GEAR INTO REVERSE AND VAN ROLLED INTO ANOTHER VEHICLE. THERE WWAS DAMAGED TO THE OTHER VEHICLE. CONSUMER STATED THAT IF IGNITION SWITCH ON, AND WITHOUT APPLYING THE BRAKES, GEARS CAN BE MOVED. *AK
WHILE DRIVING THROUGH AN INTERSECTION ABOUT 20 MPH ANOTHER VEHICLE STRUCK CONSUMER'S VEHICLE ON THE DRIVER'S SIDE, AND THE AIR BAGS DEPLOYED, BUT DID NOT STAY INFLATED FOR LONG TIME. *AK
WHILE DRIVING REAR SUSPENSION NOISE IS PRESENT. *MJS
HEADLIGHTS ON THIS VEHICLE ARE SO POORLY DESIGNED AS TO BE A HAZARD. AS A 2000 MODEL DAIMLER -CHRYSLER SHOULD BE REQUIRED TO UPGRADE THE HEADLIGHTS ON THIS VEHICLE. THIS IS NOT THE FIRST CHRYSLER PRODUCT I HAVE OWNED WITH VERY POOR FORWARD LIGHTING. *AK
TRANSMISSION INTERLOCK SYSTEM WERE NOT EQUIPPED ON VEHICLE. THE INFORMATION IS LISTED IN OWNER'S MANUAL. *AK
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