2019 Chrysler Pacifica Problems & Complaints

We bought our van new in 2019. It has always made a grinding noise when making hard turns. The dealer said it was normal. Flash forward to a few weeks ago when we hit 105k miles. We started noticing more grinding noises and sensations when turning the wheel. Additionally, we noticed a tugging sensation on the wheel when going over 60 mph. It felt like the lane assist was turned on, but it wasn’t. We took our van to our trusted auto repair garage. They did a series of tests which included isolating the sound of clicking and grinding to the electronic steering gear. We were told that this part would cost $5400 to replace. We believe that this part is going bad too early in the life of our van and would like the NHTSA to investigate.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while the vehicle was stopped at a red light, the vehicle made an abnormal sound and the transmission unexpectedly shifted from drive(D) to park(P) and the vehicle shut off. No warning light was illuminated. The vehicle was able to be restarted. The contact stated that the failure occurred once a week. The contact also stated that the battery had previously been replaced. The vehicle was taken to an independent mechanic, who determined that no cause of failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The failure mileage was approximately 41,000.

Electrical power steering assistance system. The steering wheel starts becoming difficult to smoothly turn in corners over 30-miles per hour. Steering wheel required excessive force to overcome the resistance caused by the steering system (almost like having a non-power system steering system in turns). No issues on straight roadways. No warning lamps light. Getting worse (only used for local travel). It requires a physical effort to turn the steering to remain on track within a curve. It has yet to be confirmed by a dealer: Williamsburg Chrysler sold me this vehicle 3-months ago as perfect (but as-is). If YOU suggest a dealership trustworthy enough to evaluate the system I will go there, otherwise I know of no dealership in my area who knows (or cares) to troubleshoot issues that are not so obvious parts are not falling off. NOTE: I noticed a Safety Recall V53/NHTSA 19V-348 Power Steering Assist exists but not specified for my 2019 Pacifica. The description is exactly what I'm referring to.

The vehicle has no power going up hills or accelerating and just stops and doesn't move. To get the car to move again you have to turn the car off and back on. Even if you put the car in L it can still just go back in regular drive on its own an cut out with no acceleration.

While driving the car is unable to switch gears from D to L gear and has no power to accerlerate up hill.

Bad engine at 67,000 miles for a blown head gasket. Service records up to date,

This has been ever since I got my van. Sometime when I drive my lights come on and it goes into limp mode. Most of the time. When I start my van my lights will turn on. I have to turn my car off . Then start again to get my van riding correctly. The other day I was making a U-turn and my engine stalled and I was almost hit by a truck.

Power steering failure October 11, 2024. Car battery malfunction. Thankfully I was in the slow lane and was able to drift to the shoulder of the highway. My safety of my entire family was put at risk. This includes me, my wife and 2 kids. The problem was confirmed by a dealership and I was able to replace the battery. The problem has not been reproduced, and no there were no warning lamps.

A slow coolant leak is draining the coolant from the reservoir into the engine. This has happened twice now and no external leaks can be found. The first instance in June 2021 was on a trip from Goldsboro, NC to Antigo, WI. We made it to Chicago and noticed the engine temp climbing. We thought it was due to the trip and heat but had just stopped in Ohio the day prior. We took the vehicle to a local shop and they told us the coolant was nearly gone. The second time happened just [XXX] when I took my Pacifica in for an oil change. The shop stated my coolant was very low and they had to fill it up. They again found no visible external leak. I had noticed that it was low as well the day prior after getting home and knowing the shop is less than 2 miles away I knew I could get the van there safely. I did notice the temperature going up quickly even though it has been bitterly cold the last few days. I've been doing research and found many Pacifica and other online forums stating this issue had led to engine failures totaling repair costs in excess of $5,000 as of 2023 before continued inflation. This poses a huge safety risk for motorists if the engine fails while in transit as well as during extreme weather both cold and hot. Please hold the manufacturer accountable to fix this common defect for those of us who cannot afford a new vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering wheel sticks when attempting to return to straight position after a curve. Usually occurs when turning right but sometimes left. Only occurs at highway speeds, not on city streets. Chrysler dealer inspected vehicle, said no problem was found, recommended having tire alignment checked. Front tires did not need alignment but rear tires did and were aligned. Unfortunately, this did not correct the problem. This appears to be the same steering problem reported to affect 2017 and 2018 Pacifica per NHTSA investigation. Note: incident date, below, is date problem was first noticed. Problem is ongoing.

My care had issue and showing message on dashboard for "service shifter" and was diagnosed by the Ferman Dealership on US 19, New Port Richey, FL. After dealership fixed the issue, Paid around $800, I picked up the car and drove around and took on freeway, after sometimes I got the message of service shifter again on dashboard and steering became hard and other function were stopped working. It felt like car was driving by itself as it would go up in speed even when i did not have my foot on it. Even after hitting the break it would stop but then again it would go up in speed by itself. I parked my car and waited after 15 to 20 min then started driving normally. I had to drop the car back to the dealership and explained the whole situation. They looked at it again and fixed the issue. After picking it up 2nd time i noticed i had issue with my screen. It started acting on its own like it was a ghost touch screen. It would jump to other setting while listening to music or have my navigation on, it would stop. Also, when backing up the care i noticed my back camera went blank, I could not see anything. Also, other time other cameras went blank. Like a black spot where you can't see anything. Called the dealership again and explained them. They told me to do the resent which i could not able to do it so went to dealership and they did reset the screen but after sometimes on the same day it started acting up again. I dropped the car again and told them to look into it. They did reset it again and told me that due to sun exposure screen has bubbles inside. I have this car since 5 years and did not have this problemThis issue i didn't have it before service shifter message popped up. Now they said there will be additional cost to replace the screen which cost around $1700. This is something that dealership needs to cover since issue started after fixing service shifter problem. And this is a safety issue as when i back up i can't see anything and screen acting on its own.

When driving the car with not shift for a long time and then shifts hard into gear.I can also smell an odor some times. I have kids I don’t want to be driving and it cause me to wreck or catch fire. Other people I know had the same problem. This needs to be addressed.

We bought our brand-new Chrysler van in 2019. On [XXX] the oil filter housing needed to be replaced due to cheap manufacturing parts. It cost us $918.78. In October of 2025, we were experiencing some shaking in our van. Upon investigation, it was diagnosed with a blown head gasket. The repair was estimated at $3000 - $4000. The mileage on our van was a little over 93,000 miles. We were meticulous with the maintenance of our van. This, according to Chrysler Pacifica owner online forums, is not uncommon. There is a general outrage at the obvious manufacturing error. Is there any class action lawsuit ongoing? Is there any recourse available? Chrysler should pay out due to their shoddy work. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle jerked, stopped and would not start again. After a while it started, people were honking to move. This happened about 3 years ago. The vehicle jerks often and afraid it will leave us on the street. About 2 years ago, the auxiliary battery ran down the main battery. The car would not start. Had to buy both batteries. The lights come on, engine, traction and auxiliary battery light. This happens often on a weekly basis.

It malfunctioned on October 25th, it started working briefly the same day, but ultimately quite again until we reset it in the early evening. Reset being disconnecting the battery for an hour then reconnecting. After that, it worked fine the next day, throughout the drive home, and all week until it quit yesterday, Nov 2, 2025. It hasn’t worked since, even after a reset since yesterday Mov. 2, 2025. When making a hard left turn, the steering wheel system stopped completely!!! This caused it to be EXTREMELY HARD to steer the car and it steered the van towards traffic!!! If my wife had been driving, we would have been involved in a MAJOR TRAFFIC ACCIDENT! No steering at all, who designs a steering system that has the possibility of, when failing, puts the vehicle & passengers at risk of serious injury or death!!!

During normal driving from office to home car suddenly started stuttering and I was apply break but speeded up and showed engine light on, I was about to hit front car due to additional speed. During that time I saw few quick messages on the dashboard, the one that I can remember was related with ACC. That's the dangerous situation. I looked d from OBD and found that code was U0412 and reported that code to Huntington Beach Chrysler service station. Please keep an eye out for some similarities between others reports.

After taking my car in for the recall on the battery which required a system update, I’ve had multiple errors that the Chrysler service department cannot resolve. Four times in the last two weeks when I get in the car and crank it, it will not go into drive or the shifter does not work at all. I’m having multiple errors on saying service shifter and service electrical battery that had never occurred before the system recall update. I’ve been stranded multiple times in the last two weeks. It must be related to the recall update that was done in my car. It cannot be a sheer coincidence that I never had issues until the update. The service department is not helpful in anyway and returns my car with no answer. Simple google research shows this is a recurring issue after the update.

Component failute: first the cruse control would stop working while driving. then the engine would rive way up while trying to accelerate and not gain much speed, gas mpg dropped. when breaking to stop i had to push the break pedal harder. when the cruse had stopped and i shut the engine off, it was hard to start, and would bump and shake as if it was hitting on 2 cylinders, cruse still would not work. after i made it home, the next time i started it, it was ok, then the last time i parked it the brake will not depress and it will not start. battery has 12 volts, jumped it anyway break still want depress. took battery cables off shorted them together , did not help. break pedal still will not depress.

While driving down the 70 mph interstate my steering went out and I had 5 people in my van. There was no warning or other symptoms of the problem prior to the failure. My sister [XXX] and my mother who is [XXX] was stranded on the interstate with traffic speeding by at a high rate of speed. We had the vehicle towed to the dealership and they reported the power steering rack failed and it will cost over $5,000 to repair. I purchased this vehicle brand new in 2019. The mechanic I have repairing this vehicle reports this is a manufacturing issue. This is a dangerous issues and this vehicle should be recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Chrysler Pacifica. The contact stated that the message “Engine would Shutoff Soon” was displayed. The START/STOP, engine, Forward Collision Avoidance, and 4WD warning lights were illuminated. The contact stated that the power steering functionality had become inoperable. The vehicle had stalled on several occasions. The contact related the failure to NHTSA Campaign Number: 19V348000 (Electrical System). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who scanned the vehicle and determined there was a code that “Voltage-too-High” was displayed. The manufacturer was not notified of the failure. The failure mileage was approximately 129,000.

The steering on this vehicle has a catching sensation, especially when changing lanes at high speeds, or travelling down a curvy mountain highway. The steering seems to require extra effort to get back to a center position. The problem is most noticeable when making slight turns (such as changing lanes) at higher speeds.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at various speeds, after making a slight adjustment of the steering wheel to the right, while returning to center, the steering wheel was sticking and required extra force to return the steering wheel to center. The contact stated that the failure was intermittent. There was no warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The contact stated that the failure reoccurred, and the vehicle was taken to another dealer, but was not yet diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V348000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.

I am having an issue with the monitor in vehicle. For several months now have and issue with the backup camera some times working and sometimes it doesn't. It will sometimes be gray or black but will show the lane lines but no outside picture. It will also sometimes show the backup camera but it will be froze and does not move with the vehicle. Saturday had and issue where the monitor was ghost touching the buttons on the screen; it was turning the channel and also changing the air conditioner. I had to cut the radio and monitor off so the air would work properly. was reading online where some people were having this same issue and was saying it was being recalled for software issues, but with my vin number shows no recalls at all. just wondering if this is a issue that should be recalled on these vehicles or if there is another reason for it. If it happens again I will surely get pictures or video evidence since there is an option on here for it.

When driving in longer, gradual curves - the steering wheel "sticks". You can feel it isnt responsive, and you have to apply more pressure than you should to get it out of the "stuck" spot. Which makes the car over correct at times. It has happened dozens of times by now - so wasnt a one time thing. Most recent was a last night.

Power steering is sticking. This requires me to use additional force and thereby resulting in over correction. This has caused unintentional swerving into the adjacent lane nearly hitting other vehicles. Seems to be intermittent, but this has happened on numerous occasions. I see there is a currently an investigation into this matter and want you to be aware this is happening on 2019 vehicles as well.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at higher speeds, the steering wheel failed to return to center after making a turn to the left or the right. No warning light was illuminated. The vehicle was taken to a local independent mechanic for a diagnostic test; however, the cause of the failure was not determined. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.

The transmission is starting to jerk and make hard abrupt transitions from gears

when driving into a left curve the chrysler pacifica minivan at roughly 10:00 on the steering wheel, the steering wheel locks and is very hard to get out of the locked state. in order to clear the locked state I have to jerk the wheel hard back to the right to get it free. I feel that it will eventually either stay locked in that position and cause a head on collision or if overcorrected will cause the vehicle to swerve to the right and cause a crash. I feel this is a very unsafe situation and have talked to many people with this problem and they have also said the same thing. Also i have read several forums on the internet about others across the country having the same issue. secondly the backup camera has started to not work recently. it started around the same time that the locked steering situation occurred. also some of the buttons on the steering wheel are not functioning properly. volume up when pressed causes the volume to go down and vice versa. i believe that there is an electrical issue in this vehicle and it is affecting the steering along with other items. please initiate the recall for the steering because i do not feel safe with this happening and especially if it is raining. thank you

The steering wheel gets sticky when making turns and sometimes seems to be stuck when turning the wheel from a turn.

Internal failure of the electronic shifter assembly. Essentially the shifter would lock into place in undesired gear-for example-attempt to move into D, would move to R and lock up so the only way we could get it to stop moving/into desired gear was to immediately power off (even though not in P) and try again on restart (which is very scary thinking your car may reverse or move foward w/no ability to stop it). This occurred on multiple occasions prior to bring to dealer, when children present in the car, and did not consistently occur every ignition. Currently vehicle is at Cornerstone Ford/Chrysler/GMC in Elk River and they have ordered the part (Nationwide backorder), estimated stock date w/in 7d but suspect seeing nationwide shortage-is this shortage due to many vehicles needing replacement-that alone would make me suspect need for safety recall! The vehicle hasn't been inspected by anyone but the dealer, no warning lights/messages/other symptoms that we noted.

The contact owns a 2019 Chrysler Pacifica. The contact stated that upon reversing out of the driveway, the contact attempted to shift out of reverse(R), but the gear shifter remained stuck in reverse(R). The contact noticed that the gear shifter indicator light was inoperable. The contact stated that the vehicle felt like it was in neutral(N) and was rolling backwards. The contact stated that the vehicle failed to respond upon depressing the brake pedal and continued to roll. The contact engaged the parking brake, and the vehicle stopped. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as intended; however, the failure became a recurring failure. The contact stated while driving at various speeds, the failure recurred. The vehicle became inoperable, and the contact pulled to the side of the road. The message "Service Gear Shifter" and other unknown messages were displayed. The vehicle was taken to the dealer several times. The dealer replaced the gear shifter assembly, and the ground wires were tightened; however, the failure persisted. The manufacturer was notified of the failure, and the contact was advised to call back after taking the vehicle back to the dealer, and the engineers would assist the dealer in diagnosing and repairing the vehicle. The vehicle was taken back to the dealer. The vehicle was not repaired. The contact related the failure NHTSA Action Number: RQ24004 (Electrical System). The failure mileage was approximately 59,000.

Brakes hiss and won't slow the car down well. Issue is with the brake booster. The car creep forward or sometimes not stop in time. the peddle pushes back against you when depressing it.

Loss of power steering, power cut out while driving. Batteries have to be replaced in less than a years time.

06AUG25: At a stop light vehicle lost all power. Accessories worked. Vehicle stated to press on break and press start to turn on car. Did not start. Towed to dealership. Dealership stated was software update needed. Car did start. With no additional errors presented at diagnostic. 12AUG25: On highway during rush hour vehicle lost all power with no warning no time to pull off to the side of the highway. Towed to dealership. Vehicle had Battery and Auxiliary Battery replaced (Under warranty). Vehicle still would not start. Starter was replaced. Safety issue: Vehicle will lose power w/no warning/lights puts vehicle, passengers at risk from getting rear-ended and having to push the vehicle to the side of the road. ------------------------------------------------ Related incidents: 12DEC24: Vehicle lost all power on highway during rush-hour traffic. Towed to dealership. Auxiliary Battery was replaced (under warranty). 08AUG24: Vehicle lost all power. Auxiliary battery replaced at dealer ship(under warranty) 12DEC22: Vehicle would not start. Battery and Auxiliary battery replaced.

The transmission is very unresponsive and dealerships don’t find anything wrong other than resetting the computer every 2 days. The transmission clunks and jerks the car going into 2nd and or 3rd gear. Many times I press the pedal in highway/city driving and the transmission takes 2.5 to 3 seconds to respond. This is not the electric model. Online tons of people talk about this it’s a safety hazard to have an unresponsive clunky transmission. Reputable companies are naming this the worst car. Cars.com wrote an article over this very problem. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My brake starts hissing, and starts pushing back against my leg. It happens much when I push brake padel then it hissing sound and brake padel pushes back, the vehicle starts crawling. I got messege blind spot monitor unavailable. Engine hood paint fall off, easy visible paint fall off or peeling paint. This one I brought used car from ALM Gwinnett

After safety recall 72B was performed on my 2019 Chrysler Pacifica Hybrid on 7/17/25, the vehicle's check engine light illuminated and it began experiencing charging failures. I've never experienced these issues prior to the recall being performed and the vehicle returned to me. The component that has failed is the high-voltage (HV) battery pack and its control system. Diagnostic scans performed by a Chrysler dealer on 7/29/25 confirmed trouble codes, which indicate a critical fault within the battery system. The HV battery is available for inspection upon request. My safety and the safety of others are at risk because the recall was issued to prevent a battery fire. The symptoms my vehicle is exhibiting are precisely the kinds of faults the recall's software update is supposed to detect. The first warning signs, including the check engine light, appeared within days of the recall service. This strongly indicates the recall procedure, specifically the mandatory battery integrity test, was not completed correctly by the dealership. This is a widespread issue, with numerous owners reporting the same post-recall failures online and to Chrysler Cares customer service. Chrysler is not taking this failed recall seriously and are forcing owners to pay for their own rental vehicles while they investigate the "undriveable" vans post-recall completion.

While driving light came on that car was hot. Immediately pulled over and had the van towed. Was told the head gasket was blown which damaged the engine. Engine now needs to be replaced. Cheapest estimate has been $9,000 at a dealership, van isn’t even paid off yet. My 5 children were in the car when this happened I was afraid the vehicle was going to stop in the middle of the rd. No other warnings or anything. Also when we first purchased van was idle and then go silent like it’s supposed to we have noticed it doesn’t even get quiet anymore. Very disappointed family of 7 with no way to have our van repaired.

when you are pushing the brakes the brakes want to push against you and go forward. It also wants to not steer the direction that you are steering sometimes making it very dangerous.

There was a battery safety recall (72B) letter sent to me for potential fire danger. On the letter, in bold, "a vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle as well as property damage" 3/25 - 3/29 - 72B Recall work at Autonation Dealership completed Since the recall repair, my “service engine” light will intermittently turn on/off. 5/30 - Mile High Hybrid Diagnostic Code - U0412 “Invalid data received from battery energy control module” 6/12 - 6/18 - at AutoNation Dealership. U0412 - only software upgrade completed 7/1 - 7/8 at AutoNation Dealership - p0D57. They suggested it's a charger issues and to only use Mopar charger 7/24- O'Malley Diagnostic Code - U0412 - have ONLY been using Mopar charger. (NOT a charger issue) Waiting to hear back from Chrysler on path forward. I want answers to get this hybrid battery issue fixed. Days at the Shop: 3/25 - 3/29 - 4 5/30 - 1 6/12 - 6/18 - 6 7/1 - 7/8 - 7 Total - 18 days

1. Brakes give way and cannot stop car until halfway into intersection. Brake is metal to metal. Hear clanking sound………. Also 2. When stepping on brake, car speeds up. I’ve had 2 accidents by rear ending car in front of me. This has happened 4-5 times this past year.

The car doesn't stop when break is pressed all the way down has newer brake pads, practically slides into intersections and other vehicles. Has appointment at dealer on july first but they stated no recall is issued for this problem.

While stopped at a red light my van alerted me that the start/Stop feature was not working, turned itself off and put the van in Park causing much confusion and my almost getting reended as I was unsure what to do.

The contact owns a 2019 Chrysler Pacifica Plug-In Hybrid. The contact stated while driving 75 MPH down a winding mountain road, the message “Pull Over Immediately - Vehicle will Shut down Soon” was displayed. The contact pulled over and was able to restart the vehicle. The contact stated that the message was displayed three times. The vehicle was driven to the local dealer, where it was diagnosed that a software update and transmission rebuild were needed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 70,200.

Vehicle Incident Summary – 2019 Chrysler Pacifica [XXX] is the orginal owner Initial Incident – [XXX] At 50,779 miles, my 2022 Chrysler Pacifica lost all power while driving on Mound Road in Sterling Heights, MI. Officer Nathan Sears from the Sterling Heights Police Department assisted, and the vehicle had to be towed. The diagnosis at the time was complete battery failure—both batteries were replaced. Current Ongoing Issue – [XXX] At 86,000 miles, the vehicle once again became completely inoperable. It was towed to Jim Riehl’s Chrysler Dodge Jeep Ram in Warren, MI. I was initially told the issue was the starter, and I paid $1,200 for the repair. However, the vehicle still does not start. I have now been told the issue may be a blown head gasket or engine failure. The dealership is requesting an additional $2,000–$3,000 just to disassemble the vehicle to determine the exact cause. If it is indeed an engine failure, I’ve been informed that repairs could cost up to $12,000. Concerns: I paid for a starter replacement and the car remains undrivable. There was no resolution or refund offered despite a misdiagnosis. Now I am being asked to pay thousands more just to identify the problem. If this is engine failure, it occurred at only 86,000 miles. I have since found many other Pacifica owners reporting similar failures—battery, engine, and complete loss of power—raising concerns of a potential manufacturing defect. Why I’m Reporting This: This vehicle has experienced major, potentially dangerous failures twice—first a complete power loss while driving, and now possible engine failure without warning. If this had happened at higher speeds or on the highway, it could have been catastrophic. I am requesting this issue be investigated for possible safety defects and design flaws. VIN: [XXX] 3.6 liter VG engine Location: Sterling Heights/Warren, MI Dealership: Jim Riehl’s Chrysler Dodge Jeep Ram INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine shut down warning while on the highway stating to pull over as the engine was going to shut down. No power to accelerate during this time. This is the second time this has happened and the first time the transmission needed to be replaced under warranty. The problem persists despite Chrysler’s attempts to fix.

The brake pedal felt spongy and did not engage without me pumping the brakes at a traffic light. I had to quickly change lanes to get the brakes to engage. Otherwise I would have crashed into the vehicle in front of me. Also sometimes when sitting at a traffic light the brake pedal pulls away at random as if it is disengaging which cause the car to roll forward. I have to again pump the brake pedal. This issue has occurred 2-3 times so far. I took the van to two different auto repair shops. One shop said it’s the Brake booster. I got a second opinion at another mechanic shop and he did not find a problem with the car and could not recreate the problem. The second mechanic indicated it is most likely a Chrysler specific problem and the car should be taken back to the dealer. As the car needs to stop when the brakes are depressed as it could cause an auto accident. I was advised to check to see if there is already a recall relating to the ABS brakes system for the Chrysler Pacifica. I also mentioned the Electronic Stability Control Service light is coming on the dashboard display at times.

The infotainment system keeps resetting with screen going black and restarting. This is distracting and I lose data such as directions if I am using navigation. This could lead to driver distraction and risk of accidents. I think that this is a firmware issue and UConnect should provide a fix.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the RPM's increased rapidly, but the vehicle failed to accelerate as intended. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 204,000.

Our pacifica has repeatedly stalled on freeways. The engine will just stop running and will not start for 15 minutes to several hours. If it does start, it often will sputter and stall again if you try to put it in ear or press the accelerator. After some time, the problem will resolve itself and the vehicle will drive normally. This problem is infrequent which is what makes it so vexing. Each incident was more than 6 months apart so you never know when it will just stall out. Because our van was converted to a rear entry wheelchair van by Braunability we've had the conversion components/connections thoroughly inspected by the conversion company dealer. I can see online that this is a known issue with multiple vehicles equipped with the Pentastar V6 engine with stop-start and that there have been recalls but many people on the forum, the recall work didn't resolve the issue. We've had the vehicle to Chrysler dealers several times (four or five) to address the issue without permanent resolution. We've replaced the primary and secondary batteries several times. We've recently installed an aftermarket stop-start eliminator recently in the hope that it will resolve the problem. Additionally, because our Pacifica was converted for our disabled child, we will probably need to sell the vehicle at a significant loss because we can't risk having the vehicle stall on the interstate highway or freeway as we have no way to remove him from it safely. This issue seems so widespread that Chrysler/Stellantis should have continued responsibility to resolve it permanently.

Shifter service keeps coming on. Won’t move out of park. Warning lights come on for service engine, fwc, have been brought to dealer 2 times already. They say multiple vans have been brought in for same issue and don’t know how to fix. They are saying they got it and next morning same issue. Photos attached. Plus a bill for $1500 and still not fixed.

As I'm driving down the road my MIL comes on and tells me to pull over the engine will shut off. My vehicle has had the recall completed. This happened to me on the interstate with my family in the van. This is our only vehicle for the family and need it everyday. Now my dealership is telling me that it isn't a recall issue and I might have to pay for the repairs. This light started coming on about a week ago, and doesn't always come on. But it started to happen more frequently.

On multiple occasions my warning lights come on and my van goes into limp mode. It says it’s my throttle body and gas paddle but I had those put on. Some days the car runs perfectly fine. When the problem happens. I have to cut the car off then restart it. Sometimes it’s ride just a little. Then go back into limp mode. And other times it’s just ride perfectly normal for days. It’s been doing this since I had around 65000 miles on my van.

We received multiple reminders for the recalls to be addressed, but each time we make an appointment at various service centers, they say that they cannot address the recall due to staff shortage and parts not being available. This has been persisting for over 4 years. Chrysler does not make a good faith effort to address these recalls. Most recently, we had an appointment and they (Spring Autonation in Spring, TX) told us that they would have to hold the car for weeks before being able to get to it due to shortage of staff as they only have two service members who can address it. Helfman Dodge said they holding time would be 3-4 weeks before being able to get to it. Teh reminders for the three recalls are coming from the dealerships, and yet they are not able to address them.

The contact owns a 2019 Chrysler Pacifica. The contact stated while driving at various speeds, the transmission skipped gears. Additionally, the vehicle was experiencing erratic transmission shifts and unintended deceleration. The check engine warning light was illuminated. Additionally, the contact stated that upon attempting to shift to drive(D), the gear shifter failed to respond and remained stuck in park(P). The contact researched the failure online and found information on how to override the gear shifter failure. The contact pressed the Push to Start button twice, without depressing the brake pedal, depressed the accelerator for ten seconds, and pressed the Push to Start button to turn off the vehicle. The contact stated that upon restarting the vehicle minutes later, the vehicle responded as needed and the gear shifter became operable. The contact stated that the failure had been recurring intermittently. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: RQ24004 (Electrical System). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 20,000.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at 55 MPH on the highway, the A/C vents started blowing cold air; causing the vehicle to become extremely cold. There was water coming from the wheels. There were no warning lights illuminated. The contact parked the vehicle and noticed that the radiator was cracked. The contact who is an independent mechanic, determined that the torque on the radiator caused the radiator to crack. The vehicle was towed to the local dealer, where it was diagnosed that a radiator replacement was needed. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 99,970. The VIN was not available.

UNKNOWN/RECALL NOT BEING FIXABLE FOR MONTHS: due to a recall from mid-2024 which cannot be fixed, the vehicle is no longer safe to have parked in my garage, near my home, next to other vehicles, and is now not able to be used as intended. The risk of fire and/or explosion should require a manufacturer buyback. These vehicles have been dangerous for MONTHS.

Lost of coolant with no warning lamps. Engine went into hydrolock and now will not start. Miss fire code appearing before locking up. Dash light power come on and off when the car is off and park. The car has 77k miles and would choke when the car was running and changing gears. Has not been inspect by anyone yet because the car is dead on the drive way.

The head gasket leaks, full engine replacement is recommended. No accidents, only 79k miles on the engine.

The contact owns a 2019 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V538000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Over six months later, NHTSA Campaign Number: 24V538000 still has no remedy for an apparent fire risk! I can't charge my vehicle and I can't park it in my own garage. I drive at risk of being in the midst of a spontaneous fire! THE MANUFACTURER has failed or is unable to remedy this safety recall for my vehicle in a timely manner. I bought a plug in hybrid that I can't plug in. I bought it also for gas mileage complimented by the electrical propulsion system, which I cannot use. All the while, a spontaneous fire risk, without a fully known cause, continues to lurk in the car that I drive my kids to school in.

The contact owns a 2019 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V538000 (HYBRID PROPULSION SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My vehicle suddenly lost power driving down the road at approximately 20MPH. I rolled to the side and the vehicle engaged the electronic parking brake. It's been at Chrysler dealership for over a week and is now a STARS case according to my service rep. .

I’m having trouble with my start stop. Sometimes it works and sometimes it doesn’t. Sometimes my motor goes into limp mode for no reason.

The rear lift gate alarm will randomly fail to work causing a risk of someone having something closed up or pinched in the lift gate. If you google the issue for the van there are numerous forum posts of people having the same problem. When it first started to fail it was intermittent and there was no indication as to it failing. Now it has failed completely and never works. The part to fix it is back ordered by mopar and hasn't been available for a long time to fix it.

While driving down the road and slowing down the van put itself into park and shut off. Had to then restart the van.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at various speeds on several occasions, there was a clicking noise emanating from the engine compartment and the vehicle began shaking. The vehicle was taken to an independent mechanic, and the contact was informed that the control arm and bushings needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer who was unable to replicate the failure on one occasion; however, on another occasion, the vehicle was taken to the same dealer where it was diagnosed and determined that the alternator needed to be replaced. The failure persisted. The vehicle was taken to the same dealer where it was determined that the sway bar link needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

The transmission shifts/jerks hard and hesitates/struggles to accelerate at times. It has even shutdown numerous times while I was at a traffic light.

The 2019 Chrysler Pacifica limited with 3.6l Pentastar engine had a check engine light come around 90,000 miles. The vehicle would suddenly lose acceleration power without warning, especially while getting onto the freeway. It was found that there is a known issue with the 3.2 and 3.6l Pentastar engines where the camshafts begin throwing metal shavings into the cylinders. The issue first presented itself as a cylinder 6 misfire with error code P0306. After replacing the spark plugs, coils, and VVT solenoids, the problem continued until the metal shavings were discovered. The design flaw of the engine causing the camshaft to produce metal shavings into the cylinders that lead to the sudden loss of acceleration is a major safety concern.

Vehicle was driving 60 mph and turned off, told me to put car in park while driving on the highway. Car now stalls too often (within a mile of starting) to drive. At repair shop now and cannot find a fix. Common problem with this vehicle.

Van has 55,000 miles on it. Not overheating but noticed coolant reservoir keeps needing to be topped off daily. Also, just received check engine light code for cylinder 5. Shop diagnosed as head gaskets and now need an engine replacement. Absolutely unacceptable for a vehicle with such low miles.

While driving the car down a busy 4 lane road at 55mph on [XXX] around [XXX] in Irvine, CA, the car began to shake as the steering locked up and alerts came up on the dash that the power steering had failed. After turning the car off and on it did not fix it. Leaving it off for 15 mins seemed to make the error go away. We had it towed to Tustin Tuttle Chrysler dealership for service. The dealership found the fault code in the log, it was a power steering control failure. They could not replicate the circumstance and insist on releasing the car as safe to drive; putting my family and the public at great risk. The dealership refuse to even run diagnostics on the faulty identified part. They said if they cannot recreate the problem they won’t fix it, even though they see the error code on their scanner. They shouldn’t be telling me the car is safe when it is clearly not. They only drove it 30 miles and did not check wiring or even pop the hood. They have done no work to deem it safe and this is fraud. Rochelle, the service manager, has told us over the phone that she will not work on the car, because she believes she will not be reimbursed for the work. She has said she has had the car for too long and wants it picked up. Her service advisor Erik, has read us the codes found over the phone and also told us that no one has worked on it and only has test driven it. Our greatest concern is the dealership is not servicing or repairing vehicles and putting very dangerous cars on the road. This is a public safety issue for all of Southern California. Additionally, this car was purchased with a full manufacturer’s bumper-to-bumper warranty, of which it is still in its covered in the next 3 years or 40,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Bubbling on both sliding doors and also all along front of hood. Just noticed it as hard to tell unless you put a flashlight on the areas as van is black.

Van engine failed during driving. This is a known issue by Chrysler and they will not repair the underlying problem - this is related to a prior recall. Instead, it only suggested replacing the battery which is a temporary fix. Separately, this van has a pending recall due to a fire risk. Unable to use the plug-in hybrid function of the van nor park it in a garage due to the recall issue. It has been almost four months since the recall notice without any news of when Chrysler will fix this problem. I requested a buy back due to the inherent risk of severe injury from simply being inside this van but was denied.

Chrysler issued recall 72B back in July but has failed to provide a repair solution to the issue of a high voltage battery fire. They have advised to park the vehicle away from structures and to not charge. It's disappointing not to have a resolution or fix for this issue, especially going into the colder months and not being able to use the vehicle as intended.

While driving, vehicle will display "stop safely vehicle will stop soon" and illuminate the battery and auto stop/start icons. This had happened previously and I was advised to have the auxillary battery replaced. After, the issue did not occur for a month or so but happened again. Had been intermittent but the car never shut off as I have read has happened to others. The additional issue I have is several times when I turned the vehicle off after the warning appeared, the vehicle would not start. I have an appointment with the dealership tomorrow to see what they can uncover. I have seen the recalls about this primarily about the EV models (which mine is not) but still want this noted. I have read it has varied from a wiring connector and needing a new transmission. There are currently no active recalls for my specific vehicle. Very scary stuff with a vehicle full of kids at times.

We have had the Auxiliary battery replaced 3 times so far and the light for just came on again, the 4th time. Here are the dates and receipts for the replacements. Clearly there’s a flaw somewhere And Chrysler is not addressing is with all the affected vehicles. I’ve seen a recall on them but apparently my van is not part of it … even though they replaced that battery 3 times so far on average every 1 year 3 months. “Chrysler has announced that 198731 vehicles have been affected by a Battery recall. Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.” 7/24/23 Atlantic Dodge Ram - replaced Auxiliary battery under warranty (3rd time) and regular battery (see receipt below) Case #[XXX] 7/17/23 7/21/22 Atlantic Dodge Dealer Battery replaced 3/3/21 Purchased new battery at Garber Dealer & Atlantic Dodge dealer replaced regular battery and installed auxiliary battery I bought from Garber (see attached receipt) Please help I have a child that requires frequent doctor/hospital visits who almost died and we can’t be dealing with this issue over and over again. Sincerely, [XXX] & [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Head gasket failure at 68500 miles. It causes a misfire in the engine and could cause an accident from the car bucking once it consumes the engine coolant and also causes overheating and a lot of smoke to come out of the tailpipe making it less visible for others on the road to see, if behind a car like mine

This vehicle continues to display the same symptoms that are listed in V53/NHTSA 19V-348. The steering wheel gets stuck when making turns on roads at around 40 mph. It also displays similar behavior when making slow moving turns and the wheel is fully locked to turn either left or right. I have called FCA today and asked that my vehicle be included in the recall notice. The customer service person I spoke to could not do that for me. She could only suggest that I lodge a complaint on this site. It's a dangerous situation when you are driving as you hope that the steering wheel will return to the straight ahead position after making the turn. This makes my wife nervous to drive. It is negligent for FCA to ignore this as the end result could be tragic if not addressed. I implore you to add my VIN or batch of manufacture to this recall. To answer the bullet point questions. 1. Steering. 2. Risk that the steering wheel will not return to the straight ahead position. 3. I could easily replicate this behavior if a dealer would want to drive with me for a few hours to the roads that I know that this occurs. I could most likely demonstrate the low speed outcomes too. 4. No inspections have been done by the dealer. My independent mechanic is aware of this and directed me to the original recall notice. 5. There are no warning lamps. This has been going on for well over 18 months, maybe longer. I've already spent money with my mechanic on a repair that did not resolve the behavior (at that point, he did not have the recall notice and was doing his own troubleshooting)

After backing up and putting the vehicle in DRIVE the backing up camera will remain on for up to 10 second.

On 4 occasions upon stopping at either traffic lights or stop signs the vehicle has completely shut off and shift to park on its own. The first time it shown the hood was open, upon checking the hood was locked. The other times there were no alerts indicated on the instrument panel.

Recall # 72B/NHTSA 24V-538 The recall was issued on July 18th. Today is October 24th. That's more than 3 months and there's still no info on a remedy or a timeline.

The contact owns a 2019 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 24V538000 (HYBRID PROPULSION SYSTEM) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The check engine light came on. The day it came on, when starting the vehicle, it started shaking while in idle and when initially driving. The same day I had the engine read and a cylinder 6 misfire came up on the report. When I began driving, the car was shaking and it felt like it could stop abruptly which could have caused an accident. Yes, it was inspected and it was diagnosed that the head gasket is blown. Yes, the check engine light came on. It should be noted that when my local mechanic diagnosed the problem, two other Chrysler Pacifica's and two other vehicles with the v6 engine have the same issue.

The contact owns a 2019 Chrysler Pacifica. The contact stated while driving 75 MPH, the vehicle stalled, with the START/STOP light illuminated. The contact stated that the vehicle shut off independently. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while at a traffic light, the on and off switch failed to turn off. While driving at undisclosed speeds, the vehicle shut off unintendedly. The contact stated that the failure was related to NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 48,000.

The power brake booster was failing and causing the vehicle to not stop as expected. When it was brought to an auto mechanic a few weeks after noticing the issue, they described it as appearing defective beyond normal wear-and-tear and reminiscent of a recall for earlier year models of Chrysler Pacificas. The issue caused the vehicle to not respond to the pushing of the brakes and required a pumping of the brakes until the vehicle stopped. Occasionally, when the brakes were depressed and the car was at rest, the vehicle would start moving and the brake pedal would push strongly against being depressed. There were no warning lamps or messages associated with this issue; the issue was discovered simply by noticing that the brakes were not working as they should.

There is a slight scrubbing noise when I turn the steering wheel in either direction. When I turn the wheel to the right there is a 'catch' of some sort and I have to put a little force in getting it centered again. I am scared honestly is gonna stay right and I am gonna run into something. I went to the auto parts store to see about power steering fluid only to find out my vehicle doesn't have that and its all electrical. I checked for recalls to see if this is an issue happening with my vehicle and saw none but did see that I am apparently not the only person to have reported such an issue. I am very, very concerned. This has been happening now for about a month.

Radio Uconnect resets every 3 to 5 minutes. When this happens screen goes black. If backing no warning on what is behind you. GPS is resetting with wrong location. Wireless calls stop. This has been a problem across all FCA brands and an issue since 2017. I had 2018 Pacifica with same issues. I believe there are two class action lawsuits over this problem. I had to pay $650 to replace radio. No help from Chrysler customer cares NO HELP.

When driving about 40-45mph into a curve the steering wheel catches, I am very concerned for our safety due to having to over correct. I have not found any recalls on my vehicle, but there have been some for other vehicles like mine. No accidents. Want to prevent an accident

Brake Booster has failed. There was previously an extended warranty published for this same issue on November 11, 2023 (No D-22-15) for XA7 Brake Booster, however that expires after 5 years after the vehicle was placed in service or 150,000 miles (whichever is sooner). The Brake Booster failure on our vehicle happened just a few short months after this "expiration date" of the extended warranty. Also, the date of the extended warranty was issued was November 2023. This left only 5 months from the issuance of the letter to the expiration of the warranty, which does not seem to be a reasonable amount of time. Our vehicle is not safe to drive as the brakes are not functioning properly which could result in serious and fatal injury's to the occupants or other vehicles on the roadway. Additionally repair parts are not available to purchase and are on a "National back order". Attention needs to be given to this topic as there are many vehicles on the road that are not safe because of this lack of quality.

On [XXX] around 12:00 PM, while traveling northbound in the HOV lane at 70 MPH on [XXX] near [XXX] , with two small children in the passenger row and two adults in the front, the following error suddenly appeared on the dashboard: "Stop Safely -- Vehicle Will Shut Off Soon." Power to the engine stopped as a result and the car coasted. A "red turtle" warning and a "Check Engine" error also displayed. No other errors, unfamiliar sounds, or mechanical noises preceded these errors, nor had there been any other recent problems with the car. We pulled over to the shoulder immediately and turned the car off for approximately 5 minutes to see whether the errors would persist. With the "Stop Safely" error no longer on the dashboard, we turned the car on again and drove it to the dealership. On that drive, the previous errors appeared a second time. The dealership, Carl Burger Dodge Chrysler Jeep RAM World (La Mesa CA), has confirmed that the transmission needs to be replaced and that it is unsafe to drive the vehicle until the transmission is replaced. On August 30, 2024, the dealership said that they are waiting for Stellantis to release the transmission and "that won't happen any time soon." As of today, September 2, 2024, Carl Burger has failed to provide a timeline for the replacement and have informed us that we must deal with Stellantis in order to get the case escalated and the car repaired. They have also refused to offer us a replacement/loaner vehicle while ours is in the shop. Mileage: 51,000 Stellantis Case Number [XXX] Dealership: https://www.carlburger.com/ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am the mechanic that was hard to work on this vehicle and I am feeling this out for the customer but I am submitting it in my name . Vehicle has code p105c and p0303. The first code is pending permanent and stored, it is saying the intake valve is stuck in a low lift position. The second code is for cylinder 3 misfire. We had the coils switched over from cylinder 3 to cylinder 5 and made sure that the wiring was not damaged and the same code keeps coming back for that cylinder as well as the p105c. It causes the vehicle to start shaking while going down the road almost causing an accident. There is a recall on the 2020 Pacifica having the same code but there isn't a recall on the 2019 which has the same engine.

The coolant keeps disappearing from the resevoir tank and there is a gurgling noise coming from the front driver side. The engine starts rough with the check engine light on.

The vehicle's brake booster is going out. The vehicle's warranty was already extended once but is now out of that 5-year timeframe. This issue began about 2 weeks ago. Now, the brake pushes back and doesn't want to engage which poses the risk of rear-ending someone. Chrysler is aware of this situation and refuses to extend or fix the issue.

Car seems to slip out of drive. In the Dashboard the D will start blinking and I can no longer accelerate. The message says to shift to park and back to drive. If this happens on time, I can start going again. If I can't get it to register that I've shifted, I will not be able to accelerate and I need to pull off the road. Once I come to about 1 or 2 MPH, the shifter knob will turn itself to park and the car will slam the parking break on. I get the message to press then engine button, turn the parking break back off and turn the knob to drive.

When at a stopped position, the brake pedal gets stiff and starts pushing back … and then the car starts creeping forward. I’ve almost hit countless cars in drive-through, and my car tries to creep through red lights. It’s also very hard to brake. I went to one shop and they said it was the brake booster and vacuum hose , and that a lot of people were complaining about this issue in the Pacifica’s. I took the car to a Chrysler dealership to get it repaired and they said the brake booster is on back order because it’s a common problem. The only way to get the car to stop from rolling when you’ve got the brake on is to slam down on the brake (then it’s a crazy crunching sound) or to throw it into park before it gets you into traffic. It’s scary and it’s not safe.

The contact owns a 2019 Chrysler Pacifica. The contact stated that the START/STOP sensor light was continually illuminated. While at a red traffic light, the vehicle independently shifted to park(P) and shut off. The vehicle was restarted and placed in drive(D). The vehicle was taken to an unknown local dealer, where it was diagnosed that the START/STOP battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, where it was determined that the hood latch and the START/STOP battery needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was unknown.

My breaks stopped worked due to a failed brake booster. I would compress the brake and it would let out air and not adequately stop. When it did finally stop, it would propel me forward. This became very dangerous for my family and I

My brake boosters failed causing me to not be able to stop adequately. The brakes would not fully compress.

Around 79,000 miles, my 2019 Pacifica experienced check engine error codes. Upon diagnostics by a repair shop, found that the engine coolant was leaking into the engine due to a bad head gasket and that the engine cylinders were damaged and the only repair is a full engine replacement. The car has been maintained and received regular oil changes and should not fail in this manner at less than 80,000 miles. Reading through various forums I see this is a known issue with the 2017+ model year Pacificas

The following message displays on the vehicle: “Stop Safely. Vehicle Will Shut Off Soon.” Upon receiving the message, the vehicle will stall. This has occurred multiple times while driving on the freeway at 70 mph, while driving on city streets, etc. Every time the vehicle stalls, it is INCREDIBLY dangerous. There is not always time to pull over to a safe location as the vehicle simply freezes up and won't move. This is a van which means that there could often be children in the vehicle. It is a danger to ourselves and to other vehicles around us. We were first told that this was an issue with wiring in the battery. The second time we took it in, we were told that it was because the auxiliary battery needed to be replaced. Now, we're told that we need to replace the generator. Please note that the 2019 Chrysler Pacifica has known electronic issues with the vehicle stalling. The vehicle is at a Chrysler Dealership for the third time this month for diagnostic evaluation and repairs. The error message has been confirmed by the dealership.

Check engine light cam on then a message "Stop safely Vehicle will shut off soon" This is related to recall 23V-010

My 2019 Pacifica Hybrid started showing a message around 07/19 “Service Charing Station” followed by Service Park brakes, Service Parking system and was not able to start or control anything in the car. After 15 to 30 minutes it started working and no errors. On Friday, 07/26, car stopped all of a sudden (luckily my family was in the parking lot) and showed a different message “Stop Safely. Vehicle will stop soon” message and after that it went completely dead. This is a concern that the vehicle would stop when driving and making the vehicle not responding to anything. You cannot control (brakes, driving modes, light) anything and when AAA jump started the car was in “Running” mode and asking to power on the vehicle.

Vehicle was found to be overheating, with low coolant. Initial concern for possible hose leak, but nothing visualized on inspection...testing demonstrated a blown head gasket and possible warped cylinder. This is a recurring problem for Chrysler Pacifica's that Chrysler refuses to address. There were no warning signs before hand.

I have a 2019 Chrysler Pacifica that has had several issues since I purchased it. The Start Stop System warning lamp comes on and off, and my check engine light is on. The van is barely driveable, it shudders, stalls, and is a major safety concern for my family. I use this van to transport my 3 young children around, and I never know when it is going to stall. It has completely lost power on the highway, resulting in a near catastrophic accident. I have reached out to Chrysler directly, as well as the dealer. There is indeed many recalls on this year and model car, but I am told my VIN number is not included. Chrysler, and the dealership, Imperial Chrysler in Mendon Ma, refuse to address the issue because my VIN is not included, but yet my car is experiencing the same exact symptoms and issues that have already been recalled. Chrysler has announced a recall on approximately 198,000 model-year 2017-19 Pacifica minivans equipped with stop-start due to battery issues. A loose battery ground connection may result in an intermittent loss of power steering assist or a stall, increasing the risk of a crash. When I reached out directly to Chrysler, I was directed to a call center where the woman was extremely rude and short with me. She continuously repeated that my VIN is not affected and would not offer any further assistance. In the mean while, this car is unsafe.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while starting the vehicle there were several unknown warning lights illuminated and the contact was unable to shift the vehicle into drive(D) or reverse(R). The contact stated that the "Service Selector Switch" message was displayed. The contact turned off and restarted the vehicle and normal electrical functions returned. Additionally, the contact stated that the vehicle was unintendedly slowing to nearly a stop while driving approximately 65 MPH. The contact stated that several unknown warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission control module needed to be re-flashed. The vehicle was repaired. The contact stated that the failure reoccurred. The contact returned the vehicle to the same dealer who diagnosed the vehicle and determined that the selector switch needed to be replaced. The vehicle was repaired, however the contact stated that the failure reoccurred. The vehicle was driven back to the same dealer. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 26,000.

I had my three children in the van and was holding our new baby as I opened the automatic passenger-side sliding door. It opened part way, got stuck, but the autotrack kept operating trying to open the door. At that point, the whole door fell off and the window immediately behind the door broke. We had it towed to a dealer since we didn't want to drive it with everything open. I was very fortunate that the door didn't drop on my feet or that one of my children wasn't standing there waiting to get in! With the holiday, we are waiting to talk to our insurance agent on Monday. The dealer has given us an estimate to fix everything, but that is the only thing like an inspection. Prior to the incident, the door would sometimes stop when opening, then it would reverse and close itself. Then you could reopen it and it worked. There were no other warnings.

6/20/24: Driving on highway. Message comes up "Stop Safely Vehicle Will Shut off Soon" and a turtle lights up on the dashboard. I pull over and turn van off. I turn it back on and message is still there. I turn it off again and this time quickly open and close the door to completely shut down the electric. Turn it back on and message is gone but check engine light is on. Drive home and then drive more during the evening with check engine light on the entire time. 6/21/24: Start the car in the morning and check engine light is off. Able to travel for about an hour and then, driving on highway, same message comes up and I do the same thing. Check engine light stays on again but message goes away. Drive for about 20 minutes and the message comes up again. Again I pull over and do the same series of things as described. Car allows me to drive but check engine light is on. Do not drive the car for the rest of the weekend. 6/24/24: Start car in the morning. Check engine light is on as I drive it about 5 minutes to my local mechanic. He runs the codes and does the research and tell me that I need a new transmission and it is under warranty. I pick up the van later to take it to dealer and the check engine light is off. Drive to dealer and now the dealer says there is nothing they can do if the light doesn't go back on. They are saying that I have to experience this same problem on a highway with my family in the car for them to fix it even though there is a recall on this transmission.

Steering will stick at the 11 o’clock or 1 o’clock position while going around curves at highway speed and takes considerable force to get it back .

While @ highway speed this vehicle lost ipower steering, power braking and the engine stalled out…this latest event prompted my complaint and was the third time I have experienced this situation. In all three incidents I was simply able to coast to the side of the road and stop. Thankfully after a few attempts to restart the vehicle started and ran. It was very frightening given it lost total power on all three occasions without notice or warning it like it just turns itself off. I contacted RollX vans the folks from whom we purchased this handicap transport vehicle and they informed me of a safety recall V53 for 2017-2019 Pacificas. The recall details the exact symptoms of what I experienced. I took the recall information and the vehicle to a local dealership Larry H Miller Chrysler, Tucson AZ and they mostly dismissed my account and said there is NO recall on my VIN despite the V53 recall. They said the tech couldn’t get it to duplicate and situation. They said they checked the grounds and it’s all OK. I am not convinced considering the timeline of their alleged repair and the answers I rec’d from the service writer when I asked specifics about the repair. I suspect they simply test drove it when it did not duplicate the situation they said it’s OK.

My [XXX] grandson was getting out the automatic sliding door passenger side. His head was in the way and he door button was hit and the door started to close. It closed on his head and he had to force the door open because it didn’t do what it was supposed to do. If a small child was in the door it would have shut them in and they couldn’t get out. This needs to be addressed by the safety board. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine was running low on coolant due to malfunction of heads Computer did not warn me or temperature senser gage showed normal Engine needs replaced now

Clunking from the transmission and this is a common issue with many pacificas. There is a “reset” online but this temporary solves the issue. At times it’s very dangerous when driving when the transmission clunks when finding another gear.

Got on freeway on ramp. About 3/4 of a mile later, warning came on “Stop Safely, vehicle will shut off soon” - red turtle appeared, and service engine soon light came on. 1. Transmission - it is at this point, but part has been ordered to replace 2.Going freeway speeds (73MPH) and had to immediately slow and pull over with little warning. If the traffic would have been heavier, there is a good chance a collision would have occurred. 3. Yes - it was taken to a dealership today (5-9-24) and they indicated it is a transmission issue, and are ordering parts to correct this issue 4. No warnings prior to it coming on when I was driving.

The contact owns a 2019 Chrysler Pacifica Hybrid. The contact stated while driving approximately 35 MPH, and ascending a medium grade in the road, the contact heard a "pinging" sound and the "Stop Safely - Vehicle will Shut Off Soon" warning light and a turtle symbol and the check engine warning light was illuminated. The vehicle lost motive power but was able to drive to the side of the road and shut off the vehicle. The contact stated that she was able to restart the vehicle, but the check engine warning light and the turtle symbol remained illuminated. The contact turned off and restarted the vehicle, and only the check engine warning light was illuminated. The contact was able to drive to her destination. The contact had previously received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) and the recall repair was completed at a local dealer. The contact had not taken the vehicle to a local dealer or independent mechanic for the recent failure. The vehicle was diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 55,000. The contact stated the dealership insisted on replacing the power inverter even though they were told others who had the loss of motive power requires a new transmission. Also, the vehicle shut down once again after the repairs.

The van started with very jerky shifting around 70,000 miles. The car would, at times, lurch hard forward when shifting. Eventually, a Chrysler dealer looked at the transmission and determined it needed replaced. The replacement transmission started with the same problems after about 20,000 miles. Van currently has only 115,000 miles.

Engine failure; engine light P0306 error, cylinder 6 head gasket blown. Mileage 62k, Year 2019. Yes, vehicle is available for inspection upon request. The vehicle was a danger to my family and others, as it unexpectedly overheated on the freeway, and there were no known engine problems to that point. I drive a minivan for my family (2 parents and 3 children), and I am also a carpool parent for two other children, and regularly drive children to and from school, twice a day. An engine failure with no warning is a massive danger and a huge compromise to safety to the families involved and those on the road around us as it occurred unexpectedly on a freeway, at freeway speeds. Upon inspection by a mechanic, it was discovered that the vehicle had no coolant, the coolant had been leaking into the engine, causing mis-firing of cylinder 6, and the car overheated due to low coolant levels; the cylinder head gasket and exhaust manifold gasket was replaced. Additional engine components in poor condition and also replaced: all spark plugs, coolant housing, timing chain tensioner A and B, front crank shaft seal, timing cover gasket, oil filter housing, and rear engine mount. Additionally the cylinder head needed to be resurfaced. The vehicle/component has not been inspected by the manufacturer, police, or insurance reps.The vehicle and faulty components have been inspected by a mechanic. Leading up to the engine failure, there were no warnings of low coolant, as there is no coolant sensor; the engine light only turned on the day of engine failure; and a few days before engine failure, the only symptom observed was slightly stronger idling than normal, almost imperceptible.

The contact owns a 2019 Chrysler Pacifica. The contact stated that the back-over camera image remained on display while driving. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 20V191000 (Back Over Prevention). The failure mileage was approximately 48,000.

Repeated several times leakage of brake liquid. The mechanic said that there is the manufacturer's defect and must be fixed.

Have replace both batteries every year since purchased, the engine start stop acts up alot of the time when you pull up to a red light the engine will turn off and then turn on automatically (shuts the electrical system completely down then it will come back on) the batteries like over heat and swell up will this cause a fire

The steering wheel buttons on the left side do not work. I was trying to reset my oil life and the buttons do not work

The dashboard screen automatically shuts down and restart every 3 minutes. Stop/start light stays on.

I am writing to express my deep dissatisfaction with the ongoing issues plaguing my car. This dissatisfaction is compounded by the fact that this car was brand new when I picked it up from the dealership, with no miles on it. Since then, I have encountered a series of concerning problems. At around 30,000 miles, the batteries required replacement, followed shortly by a transmission replacement at 40,000 miles. Additionally, the TV screens throughout the car began shutting off autonomously, a persistent issue that remains unresolved. Subsequently, at 60,000 miles, both the engine and batteries needed replacement once again. Despite repeated efforts to address these issues under warranty, the car continues to experience persistent troubles. It often stalls every two days, and despite addressing these issues under warranty, the TV malfunctions persist. Furthermore, the situation has escalated with the engine now overheating and malfunctions occurring in critical safety features such as airbags, lights, and ACC. These concerns have created a myriad of safety issues within the vehicle, particularly during driving, with multiple safety concerns arising regarding the navigation and various electronic components.It is evident that these safety hazards are all mechanically related and have persisted since the car reached 30,000 miles. Additionally, amidst these significant safety concerns, one of the main safety components of the vehicle is compromised. Intermediately and on a consistent basis, the car doors open on their own, posing a serious risk. There have been instances where my son has inadvertently pressed the door to open from the outside, and the doors open without any form of key input. The key is not present, yet the door opens on its own, triggering the alarm. This ongoing issue has left me emotionally and monetarily drained over the past few years.

The electrical system for the Chrysler Pacificas are dangerous. Beyond the other dangerous recalls, my Horn and cruise control no long work intermittently. I learned this while trying to warn a driver that was cutting into my lane without seeing my vehicle and I couldn’t warn them that they were about to hit me. Also Cruise control stops randomly. This all started after previous recall repairs. Since I am unable to use my horn in an emergency, I am nervous that my airbag no longer functions. This is a common issue reported online. This all started after previous recall repairs

The entire radio/ backup camera freezes and will not come back on for minutes at a time. The dealer is aware of the problem and replaced the entire system once already. They were not able to reproduce the issue however I have video and pictures of a few incidents. There were no warnings however it almost always happens when first starting the car and so the backup camera becomes unusable along with all temperature controls and radio.

The Uconnect 4 infotainment system is consistently rebooting every 2-3 minutes, leaving several safety measures for the vehicle from being used during those times. This leaves risk that the safety feature is not usable when needed for example rear warning for small child behind vehicle is not operable. As well the Navigation system is not working appropriately and has the vehicle always located at a street that I am no where near. This leaves risk that it will be a distraction to driver to locate their whereabouts in unfamiliar areas. Also not able to use hands free system for mobile device when the system is continuously rebooting as such and therefore would not be able to make call for emergency assistance when needed. FCA US LLC has been provided many complaints about this yet continues to ignore that this is a wide spread issue and is nationwide. Therefore they fail to extend the warranty related to the Uconnect 4 infotainment system and render thousands of people having to cover the cost of their faulty Uconnect product.

Suddenly, without warning, the radio changes stations (goes from SXM to radio, etc) and the entire display goes amok switching from radio to climate control to other functions. Then the climate control system malfunctions causing the temperature to continuously go up as well as the heated seat and steering wheel to get hotter and hotter. It first occurred in March 2022 (when van was under warranty) and was brought in to Chrysler who did NOT record the incident and said they saw nothing wrong. Today (now that it is out of warranty) they say they have to reset the radio thing ($200-ish) and maybe replace the entire system ($1300-ish). We have video of both incidents, but there were a few in between that we didn't record. I cannot figure out how to upload the 2 videos.

While driving a message appeared on the dash "SERVICE CHARGING SYSTEM" and vehicle doesn't even accelerate(we stay in Des Moines and visited my cousin in Dallas,TX, this is where this issue happened). Luckily I was on local road I was able to pull off, what would be the situation if it happens on interstate with such high speed travelling vehicles behind me. I was driving with my 2 kids and wife and I feel it's more dangerous to take a trip with this vehicle. Please try to find a solution or issue an recall and doesn't want this situation to happen to anybody.

Vehicle parked faced in in a tight fitting space in a hotel underground parking area. When leaving the knob was in the park position, push button start, vehicle started in the park position, looked behind and the people across from me had just loaded their van. They were now on the side of their van. It was now clear. I then placed the transmission from park to reverse still with the foot on the brake. I then released the brake . The vehicle suddenly and abruptly went in reverse without accelerating but when applying the brake the vehicle would not stop and continued going backwards even though I was firmly now pressing and pumping on the brake pedal to no avail. I yelled at my wife, "it won't stop, it won't stop" It backed up not stopping for approximately 25 feet and struck two vehicles finally coming to rest, The damage to all three vehicles including mine was minor. I reported the accident on private property to my insurance company. I know for a fact that my foot did not push down on the accelerator pedal nor was part of my foot on both the brake and accelerator pedal. which is almost impossible to do. The stop start system had broken three times since purchasing the van. This was done again 2 weeks before this accident. The vehicle is available for inspection. Quite apparent ithis is a safety risk. This occurred 1 day ago and has not been inspected. Accident on private property in Calif. No accident report was taken. No warning lamps, messages etc occurred. I keep the van in good repair. No warnings light at all other than the stop start feature which was dealt with by the Chrysler dealership. They, in my opinion have not been helpful to me. The rep I talked with at the dealership re the stop start problem was not aware that the alternator is 14 volts and the battery 12 volts. How basic.

Vehicle more and more frequently clunks the transmission when accelerating or shortly after excelerating to highway speeds. First started around 60k+ miles. Can tell when it will occur because the engine RPMs don't match the throttle input. RPMs rev just as transmission is ready to shift. Slight feeling of being out of control for a moment, especially in the rain. A quick Google search shows us that the shift jolt isn't new and is actually exactly what was happening with the Honda Odyssey van, which used to share the same transmission. Dealership acknowledged the issue has occured with multiple customers but Chrysler doesn't warrant the concern due to the $8,000+ service expense.

On two different occasions and in two different places my vehicle stalled.Once on a highway in a traffic jam and once coming off a highway exit on my way home. In both cases the vehicle simply lost power. It is a 2019 Pacifica Touring L. I looked it up and saw similar complaints concerning the hybrid model but none for a non-hybrid. The vehicle is available for inspection. It is an extreme safety issue as both happened on or just leaving a major highway with lots of traffic. I am taking it into the local dealer hopefully tomorrow. The vehicle has not been inspected by anyone as of this date. No warning lights or messages flashed prior to the events. The vehicle has been serviced by the local Chrysler dealer up until the last oil change at 48,000 miles. On each occasion I instinctively stabbed the "start" button and it fired right up. Dates were 12/01 and 12/09.

-The auto stop and start function component failed, then the battery died and let me know when you want to inspect it. Weekends are best. -The car shuts off randomly. -Unknown -Unknown -The auto stop and start function message pops up all the time, even after the battery was replaced. Car shut down two months ago and wouldn't turn on, had to have it jumped and then replace the main battery. Now it's following the same pattern as last time. I am going to replace the second battery. Sometimes when accelerating it jumps forward and it makes a banging sound. Key has a new battery in it. When key is pressed sometimes horn is weak. It goes on and off. The auto stop and start function message pops up a lot even after main battery was replaced.

Hello, my vehicle's brake booster is part of a safety recall and warranty extension by Chrysler. When I called the company servicing the reimbursement for these repairs I was told that the repair work could only be performed at a Chrysler (or associated brand) dealership. I believe this may not be legal as warranty repairs should be able to be performed by any certified mechanic. That information was given to me by contacting the following number given on the warranty recall repair letter: FCA US LLC Customer Care at 1-800-247-9753 I still intend to have this repaired, but do not believe I should be required to have it done at a dealership. Thank you. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We had put a ladder on the roof of our van to return to Home Depot, and I opened our rear gate. I didn't know it at the time, but the van's rear gate could not open all the way at the top because of the ladder, which hung a few inches over the top of the gate. Because I didn't know the ladder was in the way, when the rear gate opened, I bent over inside the van with my small dog to put her in her crate. Immediately, I heard the warning beeper start to go off, but before I could move out of the way, the gate came zooming down fast on my head and I had to squeeze to the size and fell into my driveway bushes trying to get out of the way. Thankfully, neither I nor my dog were harmed, but we could have both been seriously injured or killed. I have no idea why a rear gate would descend so fast or not sense that I and my dog were present.

Leaked coolant into cylinder 6 at 47,090 miles. Head gasket replaced under warranty by dealer on 4/26/22. Currently experiencing cylinder 6 misfire, rough idling and using 16 oz coolant per month at 66,683 miles. Dealer recommended new head gasket and new head on 10/20/23.

We have automatic sliding doors. My six-year-old son was exiting a door that he didn't know was closing, and it closed on his head. It did NOT stop or retract when it hit an obstruction. It kept going. If I hadn't been right by the button and hit it, it could have crushed him or killed him. There was no warning bell, nothing. He was screaming and so was I. This is a vehicle that is marketed to families with small children.

Loss of Motive Power reoccurrences (2 incidents) AFTER 1803A182 Safety Recall 03A correction was performed, 9 May 2023, by reprogramming Hybrid Control Processor/Aux Hybrid Control Processor on 2019 Chrysler Pacifica Plug-In Hybrid (mileage: 35,180) Experienced a sudden loss of power twice; 16 and 17 September 2023. - 16 SEPTEMBER: Having just merged into one lane from two and speeding up hill (from approx. 20 mph) to merge onto highway, a sudden loss of power occurred without an adequate shoulder to pull off, resulting in time critical crash avoidance maneuvers by all vehicles behind us. No known crashes occurred within our viewing range. ADDITIONAL DETAILS: Unable to shut down vehicle for 2-3 minutes Check Engine Light illuminated Dash Diagnostic screen: “Service Charging System” error Electric Power available: 56% Fuel: 3/8th) - 17 SEPTEMBER: After running a preliminary diagnostic test with my personal OBD tester, I noticed that the Check Engine Light turned off after the connection activated. I did NOT clear any codes. After printing the list of faults generated from the evening prior, I chose to take it for a short test drive. While waiting at a stop light within a mile from my house, the same issue occurred again, “Service Charging System” error followed by two additional alternating notification on the dash, “Service Shifter” error and “Service Shifter Stop Safely Shut Off Vehicle to Engage Park,” with the transmission indicator selector knob lost illumination and became non-responsive. (as seen in attached pictures from previous incidents) Luckily, everyone was stopped this time. Within 20-30 seconds, the entire vehicle, including dashboard went completely dead then blipped back on as if nothing had happened, allowing me to make it home safely.

The vehicle has stalled as trying to continue after a stop at a light or stop sign. It will not travel except at 10 miles per hour or less while trying to cross the intersection. Other drivers are impatient and start honking. This has also happened while going down a busy street . It jerks when you start to go after stopping. Happened in July 2023 -- 2X August 2023 -- 2X September 2023 -- 2X

Start/stop feature has stopped working (warning light is on), and steering wheel is sticking on short turns requiring extra pressure to right the wheel. There is a recall for this problem, however my car is not included.

Car was stopped at a red light and shifted on its own into park

Hood has rusted throughout most of the entire hood UNDER the paint. no accident has occurred , but extremely concerned hood may break apart and crash into windshield and cause a severe dangerous accident. Other vehicles of this kind may have same serious problem.

Van was idling rough and started to struggle to start in the morning, at times needing to try a few times before it would start up. Once driving the van is still idling roughly and at red lights feels as if it will not be able to drive at all. The check engine light came on so we had the error code read at AutoZone throwing the P0303 Cylinder 1 misfire. We first took it to our local mechanic where he was unable to fully diagnose the issue, he recommended we then take it to the dealership. Our van is currently at the dealership with coolant leaking into the head gasket. We have opened a case with the dealership and are independently pursuing them taking responsibility for the faulty parts. The car did not 'drive hot' at all and not temperature gauge change occurred at all. I cannot safely drive or count on this van to drive my four kids around at this time. This is a design/manufacturing flaw as I have recently found out that it is occurring in Chrysler Pacifica's at a high rate around 60k miles. We are at 63k in a 2019 and are now told we must pay 4,500k to replace the head gasket that the coolant has leaked into. This issue is common with this model and there is no guarantee that this will prevent the same issue with another cylinder or force us to buy a new engine on a 4 year old car.

The auto start stop service light keeps going on. It drains the battery. The car now puts itself into park while at a red light or stop sign. In the last year I've had 2 batteries replaced and since 2019 the car has been in the shop 5 or 6 times, still they cannot fix the issue.

What component or system failed or malfunctioned, and is it available for inspection upon request? Electronic Shifter, No Can Bus, All safety features. Yes still available for inspection. How was your safety or the safety of others put at risk? Car becomes inoperable and left stranded. Fear of losing power or crash. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Reedman Toll Chrysler dealer in Langhorne, PA from 4/18/23- 5/31/23 replaced parts ) could not fix. Yes, Towed to independent mechanic (Artie's Automotive Ambler, PA) on 5/31/23 - currently there to date. Replaced parts and can not fix. (electronic Shifter replaced, transmission module replacd, inspected grounds, replaced both batteries) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, Manufacturer Chrysler and independent mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Service shifter message which deactivates shifter, no can bus, all safety controls flash on /off, fuel gauge goes up and down, warning lights flash. First appeared right after radio tried to do a software update. I have pictures and videos of the issue. Leased car 2019 until Feb 2023. Purchased car from lease Feb 2023 and car has been inoperative since April 2023. There are multiple concerns from people experiencing similar issues as well on internet as well as videos on YouTube. I have videos and pictures of the issue.

On Wednesday, 7/19, I was stopped at a red light on a busy road in Gastonia, NC (South New Hope Road and Titman Road). When the light turned green, and I put my foot on the gas, the car stalled and shut off. Upon pressing the ignition button, it would not start again. For several weeks, the car would stall at a red light, but would always turn back on by pressing the ignition button. There were NO warning messages whatsoever. I had to cross a busy road to get to the sidewalk to get out of danger. The car was in the left turn lane, stopped with hazards on. My husband had to come, turn our other car around so he could attempt to charge the battery. When he charged the battery, the car started. I had to, again, cross the busy road to get back to my van and go home. We changed the car's two batteries, and it has not happened again so far. Upon reading several Chrysler Pacifica forums, apparently when the battery gets low (it was at 30% when this happened), the auto start shuts off and does not work since there is not enough power left in the battery.

I have less than 30,000 miles on my 2019 Chrysler Pacifica. I was told by the dealership both my lower front control arms need to be replaced. I have been hearing this squeaky sound for a couple of months I did not expect anything like this. The Dealership said this is not Safety Problem. When does it become a Safety problem?

245/50/20 tire size Tire sidewall separation. Tire is available for inspection. An independent service center has confirmed this to be a manufacturer issue. No prior warnings.

The contact owns a 2019 Chrysler Pacifica. The contact stated while driving at various speeds, or while the vehicle was idling, the Auto START/STOP system light intermittently illuminated. The vehicle was taken to Auto Zone to be diagnosed. The mechanic retrieved DTC codes: P0205 and P0305. Additionally, the contact stated that the vehicle was previously taken to the dealer where it was diagnosed that the main wiring harness, ignition coil, and other unknown parts needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 121,419.

The van completely turns off, engine stops running, when stopped at traffic lights. The van then has to be completely restarted. There is also a consistent issue with the start/stop feature. A warning appears and the start/stop feature is disabled. This error typically occurs after the engine turns off when at a traffic signal.

I was getting my oil changed and the guy told me that my engine was no longer bolted down, that it can move all around. I called Chrysler and they told me that they would charge me to diagnose the problem and that it would not be covered under warranty. I took it to another shop and they said that it was not bolted down, because the bolts that Chrysler used were bad. It is so frustrating that my engine could slide around causing all sorts of issues and Chrysler does not care at all. How is that not covered?

Vehicle has continually shifted roughly, but beginning last year it stalled while coming to a stop. We replaced the battery and removed the auxillary battery that controls the automatic start/stop and had no issues for almost a year. Approximately a week ago, the vehicle began to stall again when coming to a stop, and giving a message stating to "service shifter." It has happened multiple times since. There was a lawsuit for this model regarding the crankshaft position sensor, but we are only reimbursed if we have paid for repairs. Can you help?

My wife got in the vehicle after shopping and tried to start the vehicle. She said all displays were dark or blank and no instrument cluster lights, no indication on the touch screen. She said she tried several times to start the vehicle and same thing happened. She stated that after waiting a considerable time she tried calling me about the problem but I didn’t answer. She then tried one more time to start the vehicle and this time everything came up normally. When she got home I checked the vehicle for malfunctions and found none. Thus far the problem has not recurred. This happened about 2 weeks ago, around the 8th or 9th of June 2023. I decided to fill this out because if she had been traveling on the Interstate Highway at high speed this could have ended very badly.

For the second time on three months (now four times in one year) the start/stop feature says it’s not working. Both batteries have been replaced. The vehicle will simply shut off while driving.

2019 Chrysler Pacifica Limited 4/15/23- Uconnect radio failed to do over the air update. Since that failure the electrical system in the car has now caused the car to be non functional and intermittent. All the safety features stopped and warning lights came on stating service transmission so the car was brought to Chrysler dealership. Dealership has replicated the problem and now had the car now for over a month and replaced parts, some at my cost with no fix. The problem still occurs for them as well. I have asked multiple times if the radio could have caused this and each time I am told no.

The affected component is the backup camera and warning system. The malfunction happens in a loop around every 3 minutes. My safety and that of others is put at risk when the backup and rear collision warning fails to function and negates backward motion visibility to the driver by such failure. There are no warning lamps currently or any notification of any failure in the car. I have taken the car to the dealership and they have found no issues.

BLOWN CYLINDER HEAD GASKET ON THE RIGHT SIDE.

Ever since we purchased this vehicle it has had problems shifting when accelerating it jerks the whole car, and you hear a loud thud. Once in awhile it feels like the car has no power when trying to accelerate. We have had nothing but issues with the Start/Stop control system. We have taken it back to the dealership multiple times. They have replaced the alternate battery two times in the past year and now it is doing it again and will need to be replaced. The dealership just says it is the battery, and a software download. The problem has not been corrected yet. Most recently while on a busy state highway the car decided to throw all error codes, and completely shut down.

We purchased this vehicle new in August 2019. Since, we have had it in for service multiple times concerning a popping/creaking noise from the front suspension. Most recently, the vehicle has been at the dealership/service department since February 8, 2023, and they are unable to remedy the issue. My own research shows a recall of approximately 48,000, 2018 Chrysler Pacificas, manufactured in the same plant as ours (Windsor, ON) concerning a faulty right-font lower control arm, which can separate from the steering knuckle, causing a loss in steering. I don't believe it is just a coincidence that we are having the same issue on our 2019 vehicle. Attached you will find all of the repairs made to our vehicle, however, the noise persists.

My local Chrysler dealership suggested (and charged me for) computer updates relating to the sliding doors and transmission of a 2019 Pacifica minivan. Without these updates, the service advisor said the sliding doors may not open/close and that the engine may rev but power may not be delivered to the drivetrain. Doors can be opened manually. I am not all that concerned about that one. But if the engine revs but does not deliver power to the wheels, the results can be catastrophic, especially while pulling out in traffic at highway speeds. These issues require a recall with costs covered by the manufacturer not the consumer. I was charged $165.00 for this repair.

Light come on dash board to park safely car will shut down. Car stalls all lights on dashboard will come on, alcar shuts down and nothing work not even the hassard light it goes complete dead. After 20 mintutes r more been shut down it will turn on like nothing happen, no lights on dashboard happen 5 times on ah year and cant find the problem at the dealer. Thanks you

While driving the steering power assist failed. Stop/start and stabilizer icons appeared indicating failure. Vehicle repair eventually made at Chrysler dealership by fixing ground wire. Initial repairs were made replacing other parts that did not correct issues. Not included in recall for same issues per VIN ID of this 35th Anniversary Limited edition.

The Start/Stop system has gone out twice. Once the indicator light came on, the vehicle then will stop working.. sometimes in the middle of a road or while driving. We’ve taken it to our dealer twice, replaced the batteries (twice). I am truly concerned for my family’s safety as it feels like we can’t control the car when it malfunctions. This issue is ongoing, first repair was made July 2022 at Arrigo Chrysler in Ft. Pierce, Florida. Next same place in August.

Please read! This is the 10th occurrence of this issue, and second time posting here as a safety issue. I hope no one else experiences this.The issue still cant be diagnosed, so trying for another time. Last time they had the Pacifica for over 7 weeks! As per previous complaint on Jan 6, 2023 with our 2 year old twin toddlers with us in the vehicle again, the vehicle is still having the same safety issue. I dont feel safe any longer driving my Pacifica. I called the customer care line and was told nothing can be done without a diagnosis. It will be dropped off, but no appt avail for a month. You cant replicate this. No one should have to experience it. **We were driving on the freeway at 55 mph. After 30 min on the freeway at 55-60 mph, the Pacifica all of a sudden states car is not in park, (as it did the previous 9 times) The van will not accelerate, because of the warning saying car is not in park, and Hazard lights wouldn't activate. The car behind me was honking, almost hit me and the car behind them and so on. The Pacifica continued to just glide on the road in the drive position with the same warning over and over car is not in park. We slowed down enough we pressed the brake and put it in park, STILL IN THE LANE ON THE BUSY FREEWAY! With brake depressed, We tried to get the alert to shut off by having the van in park so we can restart it. But the van wont restart as it still says car is not in park, but yet it really is in park. as an FYI, The auto start stop was shut off at start up. We Got the car shut completely off (while still in the lane on the freeway with cars honking away.) and were finally able to get the van to restart, the alerts to go away and off to the side of the freeway and to the exit. Can you imagine how terrifying this is!!! YOU CANT PREDICT WHEN IT WILL HAPPEN! Either you choose drive it and take the risk of your safety or pay for rental to ensure you are safe !! When it is a safety problem, it should be taken more seriously!

The contact owns a 2019 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Steering wheel buttons began no working. Lights on steering wheel flicker when steering wheel turns. Randomly alerted that "adaptive cruise control is unavailable" both when the system is in use and when It is off. Forward collision warning system active breaking not working.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving approximately 35 MPH, the vehicle lost power steering assist functionality. The instrument panel displayed a message that the Auto START/STOP system had malfunctioned. The contact took the vehicle to the dealer who had not yet diagnosed the vehicle. The contact related the failure to NHTSA Campaign Number: 19V348000 (Electrical System). The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The approximate failure mileage was 62,000.

The contact owns a 2019 Chrysler Pacifica. The contact stated while at a stop light, the vehicle lost motive power and stalled with the START/STOP warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic who could not find any default codes with the vehicle. The vehicle resumed normal operation; however, after approximately 3-weeks, the vehicle failed to start up after several attempts. The dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Hello we had a complete shut down at 5 pm Friday at an intersection this past weekend. While at the light, the car just 'shut off'. The van did start back up with in 2 minutes. There are no engine, battery, etc. warning lights currently displayed. This has happened twice with in the past 6 month. Main battery and auxiliary are both new. All connections are torqued to spec. Very dangerous situation.

While driving down the road at approximately 45 mph, the car suddenly shut down with no power. The display said there was a charging error and to put the vehicle in park. I parked the vehicle on the shoulder, turned it off, and restarted. The engine started and I drove off, but 5 minutes later it suddenly shut off once again. I repeated this process 2 times until the final time, the vehicle would not restart, and we were stranded on the shoulder of a busy road in icy conditions. A mechanic ran a diagnostic on the vehicle and there are no error codes, but it will not start and says there is a charging error, even though it is not plugged in. The sudden stops are very dangerous, especially in snowy/icy conditions. We are 600 miles away from home and do not feel safe operating this vehicle on a long road trip on busy highways.

Multiple issues. First the ESS system has malfunctioned twice since purchase in 2019, required maintenance and aux battery replacement twice within 1 year. The major issue is the breaks/rotors/suspension. For the last year and a half I have been taking the van in for inspections... initially stated I did not need brakes/rotors at the dealership even though I was having slight squeaking and grinding, after bring it back a third time I was told oh yea you need them and its gonna cost $1,800. I then got a second opinion, they said the brakes and pads looked fine but if I wanted they would replace the pads in an attempt to make the squeaking stop. the squeaking stopped for about 10 days but the grinding and "metal rubbing" sound never has, they replaced the pads 3 more times. They stated it is not the brakes/rotors but fail to give a reason. He mentioned it is a body suspension issue, which I have been asking about for over a year. Very frustrating. Also my sliding van doors keep malfunctioning to work sometimes, or require manual opening and closing with no apparent reason. So disappointed with less then 60,000 miles

2019 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 23V-010. THE CONSUMER STATED THE REMEDY FOR THE RECALL UPDATING THE PIM SOFTWARE UPDATE OPPOSED TO REPAIRING THE WIRE HARNESS IS UNSATISFACTORY.

The entire dash board lit up with all warning lights turning on. I couldn't go faster than 15. I coasted into a parking spot. I tried to put it in park but it said shifter unavailable. I set the emergency brake and called for a ride. Went back later and it started and the only light that was on was check engine. After that happened we got a service shifter message. When you start it and get a service shifter message, you cannot shift. The shifter doesn't even light up. It started as an occasional problem. My safety is at risk when I try to drive it and it won't shift. I am stuck wherever I am. That is a huge problem during the cold winter months. It is also a safety concern that it went into limp mode. Luckily when it happened, it was early in the morning and not a lot of people were out. If it happens on the highway that is going to be a huge safety problem. It has been to the dealer twice. The first time we replaced the shifter. The mechanic said we must have spilled soda on the shifter because it was sticky. We did not spill soda on the shifter, the shifter is in the dash. We replaced it anyways and picked it up. The very next morning got the same service shifter message. Took it back to the dealer. They had us pick it up because it wasn't a big enough problem. Getting stuck somewhere and not being able to shift seems like a pretty big problem to me. I can't take my children anywhere in this van for fear of going out and being stuck wherever we went because I can't shift.

After spending the better part of the week dealing with endlessly rebooting Uconnect infotainment systems, Fiat Chrysler customers across the Northeast are finally seeing their cars mostly return to normal. A majority of the customers who spoke to The Verge earlier this week about their malfunctioning vehicles have reported back that the maddening reboot loop has stopped. According to numerous exchanges with the Uconnect customer support account on Twitter, other customers are seeing the same thing. For some it’s come too late, as the constant rebooting has drained their vehicles’ batteries completely. The problem began over the weekend after an over-the-air update apparently went out to certain 2017 and 2018 model year cars. After that, something went wrong with SiriusXM’s Travel Link feature. Travel Link surfaces local news, weather, and other alerts in real time, and for some reason — it’s still not clear exactly what, since FCA is being vague about the specifics, and SiriusXM has not responded to multiple requests for comment — it started causing vehicles with 8.4-inch screen Uconnect 4C NAV systems to start rebooting every 45 to 60 seconds. Based on reports from customers who spoke to The Verge, as well ones posted to Twitter, it appears that either FCA or SiriusXM started sending out a “signal” that disables SiriusXM Travel Link sometime Wednesday afternoon. Those who have received the signal have reported that their vehicles are finally free of the reboot cycle. Those who haven’t are being advised by the Uconnect support account to turn their vehicle off, turn it back on again in an “open space where it will receive a solid satellite signal,” and leave it running for at least 15 to 20 minutes. There Are lawsuits and FCA has not fixed this problem. GPS and all other systems will not work properly. There needs to be a recall on these cars 2017-2019!

The vehicle is a 2019 Chrysler/Braun mobility van, my wife is a paraplegic that has no feeling from the chest down. The Uconnect system is the issue. The Blind Spot Alert does not work, the Power Sliding Doors do not work, the Windows will not operate, the Heat go to 76 degrees and will not turn off, the Info Center goes black, the Back Up Camera will not work, the Navigation system stops working, the Audio stops working, the Audio/Bluetooth will not work, the Panel Lights come on but do not work. We were on a trip when the Uconnect system malfunctioned and all the above happened. The temp outside was about 75 degrees and the heat came on and the windows would not work. My wife's foot got so severely burned it needed medical attention and is still dealing with this 3 months later. The vehicle became an oven. With the power sliding doors being inop my wife is either a prisoner in her own vehicle or she cannot enter the vehicle at all. With her limited mobility and the backup camera inop it makes it unsafe for to back the vehicle up safely. If we are not familiar with an area we are going to it makes it that much more difficult to find our destination without the Navigation system working.

The contact owns a 2019 Chrysler Pacifica Hybrid. The contact stated while driving at unknown speed, there was an abnormal knocking sound coming from the vehicle. The vehicle was taken to the dealer for diagnostic testing and the contact was informed that the vehicle was unsafe to drive. The contact was informed that there was no fix for the failure. The contact was unsure what failure the vehicle had experienced. The vehicle was not repaired. The manufacturer was contacted and stated that the failure might be related to NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) and that the remedy was not available. The failure mileage was 27,000.

Car has shut off, on the road, while driving twice now. Car revs up while driving but loses power and slows down. Dashboard blinks "stop safely, car will shut off soon, service electronic stability control, service trans, shut off engine to engage in park, park assist unavailable" engine is already off because it shut down automatically but car itself would not shut off. Had to disconnect the battery to reset it, got it started and only drove 3 miles to a parking lot and it continously lost driving power those 3 miles. Car revs up really high, but will not drive. Huge safety concern and Chrysler is aware but doesnt care. Car has been "fixed" twice now and still has continued to shut down while driving. It's been at the dealership since October 10th.

The Front head gasket failed near cylinder 6 causing a mixing of fluids and a "wash out" in the cylinder. This is not repairable and the whole engine must be replaced. 70,100 miles, 10,000 miles past it's warranty.

While driving down the road, my vehicle stated that it was not in park out of no where, and i was driving 35 -40 miles per hour. No doors were open, it was me and my twin boys age 2 in car seats. It then decided to stop in the road. The vehicle shut off. I turned on my hazards and had to try to restart my vehicle. Almost getting in an accident. Got it restarted and pulled it over. I was terrified. This was the second time this has happened except the first time was a month prior and i was driving up to a red light, depressed the brake (start stop was deactivated prior by me) and once i stopped the car just shut off and didnt want to restart, car was placed in park. After about a minute i got it to restart, again i pulled over. The radio will turn off and restart every 3 minutes, with nothing connected. It is like this car has all of a sudden become possesed. I have replaced both the battery and aux battery.

1. The brake booster on my 2019 Pacifica failed, resulting in a collision at a red light. 2. I replaced the brake booster myself since the car was just out of warranty 3. Three months later, Chrysler sent a letter to an address that I have not lived at for 15 yrs and never had this Pacifica registered at - the letter said that the warranty period for the brake booster has been extended for 2018-2020 Chrysler Pacificas 4. Chrysler denied my reimbursement request because I did not have the replacement brake booster installed at a Chrysler dealer 5. My colleague has a 2017 Chrysler Pacifica which also suffered a brake booster failure, but is not covered under this warranty extension. 6. I called 3 separate dealers and multiple parts stores . . . .no one had a replacement brake booster in stock. The earliest I could get a replacement was 1 week by ordering it online. It appears that brake booster replacements are in high demand for this vehicle. -Why is this a warranty extension rather than a recall? -Why is Chrysler denying reimbursements for part costs? -Why is 2017 not included in Chrysler's warranty extension? -Why is Chrysler doing a terrible job of notifying owners (using addresses over 15 yrs old) rather than using addresses listed with the DMV or addresses used when purchasing the vehicles?

This Pacifica shifted hard from 1st to 2nd gear about a month ago. We were driving 75 mph and then the vehicle lost all power on the interstate. Had to shut the car off and turn it back on before I continue on my way.

Car shut off while driving

Yesterday, (12-22-2022) power steering stopped working while driving vehicle, pulled over and restarted the car and started driving again and once again the power steering stopped working but did make it home. Then this morning when backing out, the power steering stopped working, pulled back into the garage and parked. Called dealer for assistance, told they were closed until Monday.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while stopped on an incline, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact restarted the vehicle and the failure recurred while reversing. The contact restarted the vehicle however, the failure persisted after shifting to drive(D). The lights on the gear shifter started to flash with the check engine warning light illuminated. The contact restarted the vehicle and drove to the residence. The vehicle was taken to the dealer and the contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under recall or covered under warranty. The vehicle was not repaired. The failure mileage was approximately 96,000.

On Dec 5th, as I was driving downhill on Hwy 54 in Peachtree City, GA, the van jerked, made a beeping noise, and the dash lit up. The van had completely shut off. It said "service charging system" and "shift to park". I was able to get the van off the roadway and into a parking lot by coasting. Despite turning it off, it kept turning back on with the ac on full blast. It finally stopped turning back on after I opened the driver door and left it open. It restarted and my husband drove it home. I called Chrysler when I got home. They said to call the local dealership to get recall fixed and have them look at the engine. I called the dealership first thing the next morning. He said the first available appointment would be Dec 28th. They no longer have a loaner program so I had to contact Chrysler cares back regarding rental. I sent them a message asking about a rental. They recommended I try to find an appt at another dealership. They also stated they couldn't speak to if it was safe to drive the van until seen at the dealership. On Friday Dec 9, I had to use the van. It stalled 5 times. I was able to get it off the roadway and restarted immediately. I contacted Chrysler again to request they contact the dealer to try to get me in sooner and they need to provide me a rental. This is a huge safety concern, and this is an issue that has been impacting their vans for a long time now. We love the van, but so disappointed that it is failing us and doesn't even have 50k miles on it! Their customer service is terrible. They are aware of these issues!!!

Which component or system failed or malfunctioned and can it be inspected upon request? How has your safety or that of others been threatened? I think there is a problem with the circuit part or the engine control device. The vehicle automatically shuts off at low speed or in a parked state, and cannot be restarted for a long time. The engine suddenly turned off and could not be started while driving, posing a threat to the safety of my life and that of others. The transmission controller is completely inoperative, with no display or function. Has the problem been reproduced or confirmed by a dealer or independent service center? unknown Has the vehicle or parts been inspected by the manufacturer, police, insurance representatives, or others? unknown Were there any warning lights, messages or other symptoms of the problem before the failure and when did they first appear? No warning lights, messages or other symptoms, first appeared in October 2022, because I bought a used car, so I don't know if this happened before, but it has happened about 8 times since I bought the car in October of 2022 .

STOP/START FUNCTION IS A HAZARD. WE HAVE ALREADY HAD IT REPAIRED ONCE AT A DEALERSHIP WHERE WE NEEDED 2 NEW BATTERIES. 2 WEEKS LATER, IT STARTED DOING THE SAME THING AGAIN - SPUTTERING WHILE DRIVING, AUTO STOP START NOT AVAILABLE. HAD TO JUMP START. IT TURNS OFF WHILE DRIVING SOMETIMES IN THE MIDDLE OF THE ROAD.

Driving on the Highway with my entire family of 6 people (with 2 young kids) and my Chrysler Pacifica Hybrid 2019 suddenly stops. When I press the accelerator the vehicle doesn't respond. When I shut it off, wait for a couple of minutes and turn it on again, it gives an error saying service charging system. I had to shut it down on the highway and get it towed to the nearest dealer. I see several customer complaints with the same issue. I also see a NTHSA investigation of the same :- https://www.autoevolution.com/news/nhtsa-investigates-transmission-issue-affecting-chrysler-pacifica-phev-194678.html This is a fairly new vehicle (~40000 miles) with full service and maintenance done. Last month I took it for service at Chrysler dealership and they did service with 20 point inspection and no one identified or mentioned anything wrong with the vehicle.

Very LOUD metallic clanking noise while driving 40-50 mph coming from front left wheel. When I inspected it, I saw that the front left wheel bearing hub mounting bolt had backed out of the hub and steering knuckle and onto the CV shaft end, which is what caused the clanking. I have photos of this damage. Vehicle is 3 years old and has 46,000 miles on it. I believe it should be obvious why wheel bearing hub mounting bolts backing out on their own is quite dangerous. This problem has not been confirmed by my local dealer. The manufacturer has not been made aware of this problem. There was no warning sign that this would occur. It happened spontaneously while driving this morning.

On two occasions, my Pacifica Hybrid van lost electrical power and stalled while driving at high speed on the highway. In each case I was able to safely coast the vehicle over to a breakdown lane but the experiences were terrifying for my family and I. After stalling the vehicle remained frozen in a strange electrical system status and would not restart. Eventually I was able to get the system to restart by pulling and replacing fuses. To do this in a narrow breakdown lane while semi trucks are flying by at high speed was, again, terrifying.

Total loss of propulsion at 35 mph and vehicle could not move in the middle of an intersection. Warnings included “Service Charging System” , “Service Hybrid System”, “Shift into Park”. Dealer replaced the inverter, check engine light and codes came back, and then dealership replaced transmission. Errors come back intermittently after transmission replaced. Has us seriously questioning the the safety of our van with 2 young kids.

When the vehicle is preparing to shift gears it almost stops like it is going to stall, then when it finally does shift gears the entire car jolts. It started off only doing it occasionally but now does this multiple times in a short 15 minute drive.

When I come to a stop(or sometimes not even fully) then accelerate to pull off, the rear end or something hesitates & then rams/jerks to the point I thought I was rear ended. This happens several times per week. Also, sometimes there’s no power when I do try proceed through light/stops. It’s like there’s little to no power for about 10 seconds. The breaks are quite loud but dealer says they are good.

The contact owns a 2019 Chrysler Pacifica. The contact stated while driving at various speeds, the vehicle would independently lurch forward and shake without warning. The contact linked the failure to an unknown recall however, the VIN tool showed no open recalls. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 77,000.

On rare occasion, but enough to be concerning, the rear backup camera image will not remove from the screen after putting the van in Drive from Reverse. The last image will freeze on the screen and nothing can be done to clear the screen but stop the vehicle, turn it off fully, and then restart. Not only is it confusing to the driver to still see a non-realtime image of the back of the vehicle, any and all controls are locked out from the main infotainment screen. This has not be replicated at the dealer as it's unpredictable and somewhat infrequent. But given that there are times a full reboot of the van aren't possible (highway driving), this could be a major safety issue. No warnings are given or report from the vehicle.

While traveling on freeway loss of power and gas pedal not responding. Transmission bucks and shifts hard.

Low speed while slowing accelerating van will shift so hard that the traction control goes off. Very hard shifting. Intermittent. This has been reported numerous times since 9 speed trans were installed.

While driving on the interstate, it began to rain and proceeded to rain heavily. Initially started the wipers on intermittent low, then high, then low constant, and eventually high constant (highest setting). All of a sudden, drivers side wiper became un-synced, stuck under the path of the passenger side wiper and no longer able to clear drivers field of vision. I luckily made it on to the shoulder from the left lane and waited out the storm as I didn't feel safe getting out to inspect the situation, standing in front of my vehicle on the side of the road while visibility was reduced. Eventually made it onto an exit and proceeded to inspect what was going on, drivers side wiper was found to be loose, wiper arm retaining nut was loose and could be spun by finger. Unfortunately, no tools on hand and rain beginning to pour again, I adjusted the wiper arm to normal starting position and tightened it to the best of my ability in order to get home to properly tighten and secure the wiper arm. Seeing as this is only a 3 year old vehicle and intended to be used by families transporting loved ones, I would expect life/safety features to be performing impeccably. There is no excuse for why the wiper arm nut would come loose. I've found similar incidents reported online for this particular vehicle. Disaster was averted this time, please look into this issue and at the very least demand Chrysler inform their customers of this safety problem, it's an easy fix.

Electronic Start Stop (ESS) fails to function. ESS dash warning light is on. Aux battery for ESS, when it fails, slowly drains the main battery. This is similar to the Y65 recall/vehicle campaign for this model car for years 2017-2018. Well, my 2019 and scores more are also affected by this issue, both in and out of warranty.

When I left work tonight, my backup camera got stuck on my screen. I couldn't clear it off. It stayed on even while driving. I had no access to the UConnect system at all. The radio power button wouldn't even work. I tried turning the car off an back on. The problem continued. Once I finally got home, I turned the car off for about 30 minutes and restarted it. The problem was then resolved. I'm worried it will happen again though. After researching, I saw that there were reports of this happening a few years ago, but apparently my VIN was not included in that recall.

Requesting an N.H.T.S.A. an investigation into the 2019 Chrysler Pacifica defects as they relate to this specific model & vin number, leased directly from a Connecticut CJDR dealer as a new vehicle. Vehicle currently has 53k miles on it. The lurching & hard shifting defects in the transmission are well cited back to 2016 for this model. Our minivan began lurching forward during gear shifts at &/or approaching highway speeds (37mph - 59 mph) at ~35k miles, while on the highway or roadway with this permissible speed. Problem was intermittent & is now constant. Transmission lurching, & slamming began last year is so aggressive that the slamming woke my son from a sound sleep and vibrated the front cabin. A complaint has been made to Stallantis & the vehicle has been brought to the local CJDR dealer four times for the same issue. There is no code, so they can not fix the issue, nor can they can get the van to re-create the issue in the 7 or 8 miles they test drive it. Blogs have shown updates to the PCM and TCM. Service Bulletin NUMBER: 21-027-17 as a possible fix, but we did that & nothing has changed. TCM has no updates. Stallantis is now telling me I need to bring it back to the dealer and leave it for several days so they can "drive it home" & add more miles to the miles I have already added to it to have it diagnosed, back & forth the dealership & it's a lease. Stallantis is stating they will "look at it" even if the power train warranty is over at 60k miles, but won't guarantee they'll repair it. In the past they have given me Mopar vehicle protection plans for the life of the lease for specific issues, when these issues have not been fixable. Case manager says he isn't aware of that & has to check with his supervisor. The concern is the vehicle is going to have a total transmission failure with my children in the van. A "Star" case needs to be opened by Stellantis for this issue & I am going to request that tonight. Service bull. attached. CC. Atty Gen./CT.

Driving along on Aug 2nd and at about 30 mph all electrical systems turned off, acc, blind spot, automatic braking etc, it went into limp mode and I had to pull over. The dealer installed a few updates and reset the codes. I drove it three more days and then it happened all over again this past Sunday the 7th

On two separate occasions vehicle went into limp mode (red turtle mode) and then within minutes lost power and completely stopped working. The message "Service Charging Station" appeared after both incidents on the dashboard. We were fortunately traveling at low speeds (less than 25 MPH) and were able to pull over before losing power, but under other circumstances on other roads, the outcome could have certainly been worse and we may not have been able to move over to safety. On both occasions we were left stranded and the vehicle had to be towed to the dealership for repair. The vehicular failure we experienced on both occasions appears to be the same that is currently being investigated in the Office of Defects Investigation PE 22-008. The first incident occurred in December of 2021. Eventually the dealership replaced the power inverter module (PIM) in February of 2022. Vehicle was road tested and checked for safety and returned to us. In June of 2022 the vehicle broke down again with the exact same chain of events. Vehicle is currently at the dealership for repair and is again awaiting replacement of the PIM. It is my understanding that the failed parts have been/will be sent to Chrysler for internal investigation. As far as I am aware, they have not been inspected by any other parties. Other than the car going into limp mode, there were no other symptoms of the problem prior to the failure.

MY WIFE WAS TAKING MY DAUGHTER TO WORK WHILE WAITING FOR THE GATE TO OPEN THE VAN SHUT OFF AS USUAL AND AFTER THE GATE WAS OPENED THE VAN WOULD NOT LET MY WIFE TURNED IT OFF OR EVEN START IT. THIS TOOK PLACE 3 DAYS AFTER THE VAN WAS SERVICE BY THE DEALERSHIP. THIS SITUATION PUT MY FAMILY IN GREAT DANGER IF THIS TOOK PLACE IN A MAJOR ROAD IT COULD HAVE BEEN CATASTROPHIC. SINCE THE PURCHASE OF THE VAN WHILE DRIVING BETWEEN 0-25 MPH THE TRANSMISSION JUMPED INTERMITENTLY AND NOT ALLOWING US TO MOVE FAST ENOUGH TO AVOID SOMEONE FROM RUNNING INTO THE VAN. LUCKILY NOTHING SEWRIOUS HAS HAPPENED YET. RESEARCHING FROM THE MANUFACTURE AND THERE IS NO SUPPORT AVAILABLE FOR CUSTOMERS. I HAVE DRIVEN A TREMENDOUS AMOUNT OF VEHICLES AND FOR SUCH A YOUNG VEHICLE THIS IS NOT NORMAL, AND I AS A CUSTOMER SHOULD HAVE TO PAY OUT OF POCKET TO GET THIS ISSUE LOOKED INTO AND UNDERSTAND HOW TO RESOLVE IT.

The rear dvd system routinely locks out and you are unable to control the entertainment system at all. Chrysler has no fix for this and it is very annoying. It has been in the shop numerous times with no solution. Also, the transmission will rev high sometimes and then slam into gear and make everyone’s head slam back in the seat. I know there is a class action law suit on both issues. There are multiple YouTube videos of both issues with no fix.

I read that there is on ongoing investigation related to the 2019-2021 Chrysler Pacifica Plug-In Hybrid (Investigation# PE-22-008). I read the ODI Resume, and would like to report the exact same issue with my Pacifica. I was traveling at about 40 MPH on a four lane highway in February of 2022 when I suddenly lost all motive power. The dashboard reported a charging system error. I was able to get the car to the side of the road (though I was lucky to be able to do so) and it had to be towed to the Chrysler dealership (Deery Brothers Chrysler, 651 Hwy 1 W, Iowa City, IA 52246, 319-600-6890). They replaced a part in the charging system and it briefly ran, and then failed (thus the dealer has also reproduced the problem). It has now been at the dealership since then waiting for Chrysler to figure out the problem. Apparently Chrysler has sent an engineer to Deery as well, so there may be some confirmation from the manufacturer.

The contact owns a 2019 Chrysler Pacifica. The contact stated while driving the vehicle at an undisclosed speed, the electrical system warning light illuminated. The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The vehicle was then taken to an independent mechanic where it was diagnosed that the auxiliary battery and main battery had failed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,540.

Our van completely stalled while driving. It just shut off while we were driving twice today. This is the first event to happen like this. We could have been in a serious wreck as we had just exited the interstate both times. "Start/stop unavailable" and "service shifter" warnings appeared.

The car keeps running even after the ignition is turned off emitting poisonous carbon monoxide in the garage and into the home. This is a safety hazard to my kids and family. And similar issue has been reported by many Pacifica Chrysler customers and the company is ignoring them all. The car keeps starting the engine every two to three minutes and consuming all the gas and there is no way for me to turn this off. Ideally my engine is off and it should not run but the car engine starts automatically.

The contact owns a 2019 Chrysler Pacifica. The contact stated while his wife was driving at various speeds and depressing the brake pedal, the pedal went to the floorboard but failed to stop the vehicle. The driver heard an abnormal sound and continued to pump on the brake pedal until the vehicle stopped. The contact stated no warning light was illuminated. The driver was able to continue driving to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the brake line to be bled. The vehicle was repaired but his wife continued to experience the failure. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the power brake booster to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.

The contact owns a 2019 Chrysler Pacifica Hybrid. The contact stated that while idling at a stop light, the “Service Charging System" message displayed and the vehicle independently shifted to park(P) and became undrivable. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The contact indicated that the vehicle was previously serviced for a similar failure and the electric coolant heater was replaced; however, the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 37,000.

Hood latch assembly & hood ajar switch stuck intermittently. Hood could’ve flew open & caused an accident. Vehicle is only 2yrs old. Repairs completed at Autonation Dealership the week of 5/11/22

When you come to a stop at a stop light and hold the brake it stiffens up and you start to roll forward. It has been a near death experience every time. So now at stop light i have to put the van in park, which afraid after doing for so long that will wear out.

The contact owns a 2019 Chrysler Pacifica. The contact stated while reversing at 1 MPH, the Back Over Prevention camera sensors failed to recognize a child behind the vehicle. The contact almost struck the child. There was no warning light illuminated. The vehicle was driven to the dealer but was not diagnosed or repaired. The manufacturer was informed of the failure. The approximate failure mileage was 52,000.

My transmission or other powertrain components have failed several times. While driving my vehicle has a hard time shifting gears. When It does find a gear it Jerks hard forward. That happens most days. Last week it completely disengaged in the middle of an intersection and would not find a gear for about 20 seconds I could not accelerate at all. I was scared and almost got hit from incoming traffic. I have repeatedly reported the problem to the dealership I bought it from and our local chrysler dealership. They have told us that without a malfunction code from our van they don't know what to fix or what the problem is. The technician that drove our van said the transmission slipped while he was driving, but that it only happened once while they had it. I am scared to drive this van with my children.

FCW is not working after new radio was put in took it to two dealers they both said that there are no error codes the fcw is turned on but no warnings or braking the rear system works fine I used three large boxes to test both front and rear

Recently I had occasion to look at the front hood of the car which my wife drives. I noticed that the paint had bubbled in three areas. I contacted Stellantis and was told since the car had more than 36,000 miles there was nothing they would do to help. I am filing this on behalf of myself and any other owners who may have experienced the same problem

When did I stop for a extended time the brake pedal will lose pressure the harder you push and the car starts moving you have to let up on the break and push it again sometimes you have to set the parking brake or the car will keep rolling

While driving 70MPH on the freeway the power to the engine failed. The dash showed a power error, telling me to plug the vehicle in. After coasting to the shoulder, the power to the car would not turn off, nor would the engine turn back on. I sat on the shoulder of the I-15 Freeway in Rancho Bernardo, CA for 45 minutes until a tow truck could come and tow the car to the dealership where it was purchased, Bob Baker Chrysler in Carlsbad, CA. The service technician, Juan Gonzalez, kept the car for about a week trying to replicate the problem, detect the issue, or learn anything about it. He could not determine the cause or the solution. However the car would start again and appeared to drive normally again. After 7 days the car was returned to me with out any repairs or any explanations or any assurance that this would not happen again. My family was placed in serious danger by being forced to sit in the car on the small shoulder a major interstate freeway without any power to the engine.

Power to engine was lost while driving 75 miles per hour down the freeway in the HOV Express lane. There was no shoulder to pull over onto safely. This is the second time this has occurred. First incident was March 2021. Power to engine cut while driving on freeway 75 MPH. Car was towed to Bob Baker Chrysler. Dealer was unable to recreate the problem or diagnose after 7 days. Issues occurred again on 4/19/2022. Car was towed to Bob Baker Chrysler.

The contact owns a 2019 Chrysler Pacifica. The contact stated upon starting the vehicle, the brakes, ESC, Lane Keep Assist, air bags, and seat belt warning lights illuminated. Additionally, the "Rear Parking Assist Not Available" message was displayed. The vehicle was taken to the dealer who tightened the battery terminal; however, the failure reoccurred. The vehicle was taken back to the dealer who replaced the ORC module, the transmission control module, the body control module, the ABS module, and the wiring front end module; however, the check engine warning light illuminated while the dealer was taking the vehicle back to the contact's residence. The vehicle was not repaired. The contact stated that the vehicle experienced low voltage failure. The vehicle was taken to a second dealer - Hendrick Chrysler Jeep FIAT (543 N McPherson Church Rd, Fayetteville, NC 28303) who recharged the battery; however, the failure reoccurred. Additionally, the contact stated that the turn signals failed to work. The vehicle was taken to a third dealer - Crown Dodge of Fayetteville (436 N McPherson Church Rd, Fayetteville, NC 28303) who updated an unknown software; however, the failure recurred. The contact stated while driving at an undisclosed speed with the Adaptive Cruise Control activated, the vehicle decelerated significantly and abruptly. The check engine warning light was illuminated. The contact's husband depressed the accelerator pedal however, the vehicle failed to respond. The contact's husband then depressed the brake pedal and veered to the side of the road, where the vehicle stalled and failed to restart. The contact stated that the vehicle restarted after several attempts: however, the vehicle continuously stalled while driving back to residence. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 31,800.

I have taken item to shop twice. The auto stop/start stops working and causes vehicle to stall. Dodge dealership says it is a loose battery wire and just reconnects it. The feature stops working and has a cautionary light. The vehicle runs poorly during this time and seems like transmission out of gear.

While going thru a car wash the passenger sliding door opened while the vehicle was moving causing the door to hit a post in the car wash and be ripped off the van. The rear passenger window was busted out from the van door sliding hinge. I checked online and found accounts of similar van owners complaining that the sliding rear doors only open when the vehicle is stopped and in Park. In my case the van was moving, the door had been locked, and the vehicle transmission was in neutral in order for the car wash track to move it thru the car wash.

Vehicle lost all traction power and vehicle display on the dash indicated "Service Charging System"

The uconnect navigation system that controls the back up camera to car, the controls for the air conditioning/heat, and all the settings of the car is faulty and causes a short circuit. I have researched that a lot of consumers have problems with the chrysler pacifica uconnect system and they report similar issues. when you go to the car dealer they want to charge you 650 for a new one.

The vehicle would not start. Would not remote start. Literally didn't do anything when trying to start it. Did this before and I had it to the dealer. They replaced the extra battery. Now it's doing the same thing again.

The following has happened twice. Once with me and once with my wife. The van is in reverse. My foot is on the brake. I am getting ready to reverse the van to get out of a parking space. Suddenly, the van lurches forward when I take my foot off the brake. The lurch is not soft of mild, it is shocking and frightening. In one case, we hit the car parked ahead of us. In both cases, had a person been in front of the car, he or she would have been surely injured.

monitor screen with all the cars information goes blank every 3-4 minutes then restarts and navigation goes out and radio and all climate control function quit working until the system restarts which causes driver distraction and is safety issue for me. Had to dealer but they have been unable to correct problem

Four times in the last week the brakes have failed! Twice it coasted farther than normal when coming to a stop and twice more the brake pedal pushed back against my foot when already at a complete stop, causing the car to roll forward even though my foot was attempting to keep the brake pedal pressed. I had to lift my foot and slam it back down to stop the vehicle. There is a hissing sound when depressing the pedal. A quick google search points to brake booster with multiple reports for this make/model. This needs to be recalled! We are taking it to a dealership in the morning. ZERO warning lights or indicators.

Hissing when pushing on the brake pedal and drops to the floor easier than any car I have ever owned. Occasionally it has issues stopping in a reasonable distance. I pushed the brakes down and rolled about 4 feet past the line in an intersection. Will roll with brakes pressed at a stop light. I see a lot of these complaints now and wondering why there has not been a recall as of yet... it is the braking system of the car and a car is to do only a few things without fail, acceleration and stopping...

Brake pedal pushes up against your foot and vehicle rolls forward even though my foot is firmly pressing down. Several instances. Further research has shown this is a common issue with this make and model. Dealership doesn't not cover the work and is booked out over two months.

While traveling in the left hand lane I was hit on the right side pushing me into a median. I applied the brakes and they didn’t stop the vehicle. When the van came into contact with the curb. The airbags deployed. I smelt smoke and told my 4 young children in the back seat we needed to get out now. Two of my children were in 5 pt harness car seats in the third row. We were able to run to a safe area before it went up in flames less than a few mins later. There were no witnesses and no one around. My children and I could of been seriously injured or worse. No warning lights were active. No signs of failure until I tried pressing the brakes. The vehicle was inspected by the fire department that arrived on scene when it was fully engulfed in flames at that point.

The van was purchased in November 2019. In November 2020, the vehicle would not start. The tow truck came to our house to give us a jump and informed us the battery was dead. We went to an auto store to buy a battery because the Frisco Chrysler dealership closed on Sundays. the salesman stated that we should go to National Tire and Battery. We took the van to NTB and that's when we found out we had two batteries and they rely on each other. Because we already purchased a regular battery they were able to install it; however the van had to be towed to a Frisco Chrysler dealership to install an auxiliary battery. Frisco Chrysler installed the auxiliary battery successfully. Unfortunately, six months later we were back at Frisco Chrysler because the auxiliary light had come back on. I took the van to the dealership and they replaced the auxiliary battery stating that the battery will only last between six months to 2 years. In June 2021, the auxiliary light came back on and Frisco Chrysler changed the auxiliary battery again. I returned the following day because the auxiliary light came back on. The mechanic stated the wire connecting the auxiliary battery had come a loose and stated he fixed it. In October 2021, the auxiliary light came back on. By this time we moved to Georgia; therefore we took the van to Gwinnett Chrysler. Gwinnett Chrysler stated there was a wiring issue and stated it would cost $1,000 to fix. The struggle is the van isn't three years old, but has multiple problems.

The contact owns a 2019 Chrysler Pacifica. The contact stated that on two separate occasions while at a complete stop, the vehicle shut-off as the stability control and service shifter warning lights illuminated. The contact had the vehicle towed twice to the dealer after each failure. The first time the dealer replaced the shifter assembly; however, the failure returned two months later. The second time, the dealer stated that the range switch had failed, and they made additional repairs to the vehicle. The contact stated that she does not feel safe driving the vehicle and had left the vehicle since the second repair. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was 10,376.

We purchased our vehicle on July 8, 2019 and it was 18,179 miles on August 9, 2021, is slightly over what would be considered eligible under the NY Lemon Law for new vehicles. We took our vehicle in to the Service Center for a routine inspection on August 9, 2021, because we realized our sticker expired only to learn that it would not pass inspection due to the check engine light coming on. After they diagnosed it, we were told the reason for the Check Engine light being on was some wires had supposedly been chewed by rodents. The service department repaired the wires and we paid $979.55 out of pocket for that repair. We were told to pick up the vehicle on August 11, 2021 (with an expired inspection) and drive it for approximately 100 miles and then bring it back in one week to see if they would be able to perform the inspection. After driving the vehicle for less than a week is when the nightmare begins! FIVE INCIDENTS LATER, the vehicle’s electrical system continues to dangerously malfunction WHILE WE ARE DRIVING. The vehicle still can not be inspected. The service department continues to give the vehicle back to us band-aiding every repair of the electrical system and the issue IS STILL NOT RESOLVED. The last incident, the 5th time, we took a trip to New Paltz NY and we received the dreaded Uconnect Service Alert about the Malfunction Indicator as soon as we arrived there. We immediately cut our trip short and attempted to go back to the Bronx to return the vehicle to the Dealer Service center. We called Eastchester Chrysler and left a voicemail that we were on our way to return the vehicle again. The vehicle started to malfunction severely as we were driving on I-87. Practically every system was indicating failure including the Air Bag, Brake system, Electronic Stability Control, Shifter, Steering, etc. The vehicle stalled near Exit 14A Chestnut Ridge. We had to pay $340 to be towed to our home in the Bronx, because it was too late to take it to the dealer.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving 55 MPH, he kept having to depress the brake pedal to stop the vehicle. However, the vehicle would not stop completely. The vehicle was taken to an independent mechanic and diagnosed with brake booster failure. The dealer was made aware of the failure and informed the contact that it was a known failure; however, parts to fix the vehicle were on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 66,100.

I was stopped while waiting for kids to get in the car and I heard a loud hissing noise. The noise stopped when I released the brakes. Each time I pressed the breaks, the hissing continued - no matter how long the brake pedal was being pressed. The dealership seemed very unconcerned and told me it would be two weeks before I could even get in for a diagnosis. In the days leading up to the appointment, I was on the freeway going 55mph. A car in front of me stopped quickly and I slammed on the brakes as hard as I could. We slowed down, but did not stop nearly as quickly as one would hope. We barely missed hitting the car in front of us. We drove immediately to the dealership and left the van with them until our appointment time. The part needed to fix it (Brake Booster) is on backorder and our van will now be sitting at the dealership for who knows how long. There were no warning lights on the car, so I did not suspect the issue was this bad. The hissing had only began less than two weeks prior. Car only has 30,000 miles on it and has been up to date on maintenance.

My vehicle at 28,k plus miles I noticed it seemed to slip. This would happen intermittently. I thought I was imagining it at first. Then it started to do a more violent jerking. The dealership did a reset. It started doing it a week later, and intermittently. I was also in the dealership because I was hearing a clunking noise in the rear when driving over uneven pavement, or backing out of my driveway. I have been waiting two months for rear struts to fix the issue. Vehicle sounds getting progressively worse and I'm concerned about driving. Today the rear struts wear promised to arrive. I was just told they will arrive Sept 10, 2021. Three days ago, an alert symbol popped onto my dash screen -a yellow circle with an A inside followed by an exclamation mark. I am bringing my vehicle in on August 30, 2021. The dealer said I need to have the battery charged!? They are also going to reset the transmission slipping program, again. Are other 2019 vehicles having the same issues?

While driving on highway, brakes did not respond quickly and vehicle did not slow down. I had to stand on the brake to get the car to stop. This repeated itself multiple times over the next few days and is ongoing. There is a hissing sound like there is some air system at work and the break pushes back at your feet while breaking. Called the local dealer who did not have an appointment for several weeks. Dealer claims there is no known issue. But online and there are dozens of complaints and here on the NHTSA website there are over 25 complaints about this issue.

My brakes were hissing when pressed and started squealing. Shortly after this when I tried to stop I came inches from hitting the car in front of me. I have also noticed when this is happening the auto shut off feature is not working. My dealer can’t even look at my car for a couple of weeks to see what may be causing the issue. I have seen reports of others having this issue as well which is a huge safety concern.

The van's brakes failed on 8/4/21. I had my foot on the brake pedal at a stoplight behind other cars. My car moved forward. It didn't initially respond to my pressing harder and I thought I'd crash. Brakes hissed, then dropped lower to the floor. I pushed harder. The van stopped & I put on the parking brake. I had one episode a few days prior where I felt brake was slow to respond and heard hissing noise. I had the car towed to the dealer as I was afraid if the brakes failed again I would cause an accident or roll into oncoming traffic at a stoplight.

Slowing for a red light travelling approximately 35 miles an hour. Brake pedal was depressed and suddenly lost pressure/pedal went to the floor with a hissing sound as if there was a compressed air line. Car rolled through intersection with myself and two children on board. Luckily we were not hit by oncoming cross lane traffic. Afterwards there was overtly strong brake pedal force with more air hissing, pushing foot and pedal towards driver. Release pedal and pumping the brake resumed normal pressure. In discussing with Chrysler tech this appears to be a brake booster failure due to contamination from vacuum line. Car has no CEL's or related warning indicators for brake system.

When braking, the brakes will fail to engage and pumping the brakes is required to stop. When the brake is depressed at a light, the brakes will release, causing the car to start forward without pressing the gas pedal. The brake booster in ABS system is defective and on national back order. No recalls in place, but driving safety is severely compromised.

The UConnect Infotainment system which controls the the radio, air temperature, seat and steering wheel warmers, and many other functions of the car will randomly go blank and the electrical components of the car cannot be controlled. This can happen in the middle of driving without warning and is distracting, but even worse takes control of the vehicle away from the driver. Drivers can become distracted when the Uconnect system malfunctions, taking their eyes off the road and increasing the risk of the crash. They may also lose access to safety features such as the back-up camera and hands-free phone use. Sometimes the problem resolves if turn vehicle off, sometimes the fuses have to be pulled, and sometimes the vehicle has to go to the dealer. Chrysler has not addressed this issue properly with software updates as it keeps happening. Here is a list of components that will not work when UConnect radio goes blank: - GPS and navigation system keeps turning on and off, or doesn’t work at all - Rear-view backup camera doesn’t work when reversing, or stays on when the car is in forward motion - Uconnect theater system doesn’t work properly (no radio, rear DVD, music, etc.) - Climate control isn’t responsive - Heated seats don’t work or are “stuck on” - Loss of Bluetooth connectivity, which is necessary for hands-free calling - TV monitors fail to turn on, connect and/or sync with the Uconnect system There are currently class action lawsuits on this matter. https://www.classaction.org/chrysler-pacifica-uconnect-screen-camera-gps-theater-lawsuits Please hold FCA accountable to get a proper fix out to stop this issue. I have personally experienced this problem multiple times and have been to the dealer twice to try different firmware updates and still have problem. I am not alone in dealing with this issue as many on forums and discussion groups have shared the same problems.

there is a hissing sound and it feels as if air pressure is building up in the brake line which is pushing against my foot is on the brake pedal, allowing the vehicle to accelerate slowly when it should be stopped.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while his wife was driving 35 mph, the brake pedal failed to operate as needed without warning. The contact was able to swerve past the vehicle in front of her and stop on the side of the road. The contact's wife parked the vehicle in a parking lot and the contact picked up the vehicle and drove it home. The contact had taken the vehicle to several independent mechanics for estimates on a repair. One mechanic informed him that the vehicle was still under warranty and had to be repaired by a dealer. The contact then had the vehicle towed to a dealer where he was informed that the vehicle was not covered under warranty. The mechanic diagnosed the vehicle with a brake booster contamination that needed replacement. The manufacturer had been notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 44,000.

The brake booster has failed making it extremely difficult to drive and dangerous according to the local Dodge dealership these parts have been on backorder for 2 months now

COUNTLESS EPISODES WHEN ON SLIPPERY CONDITIONS AND USING REGENERATIVE BRAKING, USUALLY GOING DOWN A HILL TRYING TO MAINTAIN SPEED WITH STEADY MODERATE BREAK PEDAL PRESSURE. WHEN I ENCOUNTER THESE SLIPPERY CONDITIONS THE REGENERATIVE BRAKES RAPIDLY DECREASE THEIR FORCE (OR ENTIRELY LOOSE BRAKING) FOR ABOUT 1 SECOND. IF I AM ON A LONGER STRETCH OF SLIPPERY CONDITIONS (PACKED SNOW, ICE) THEN THIS REPEATS AT ABOUT 1 SECOND INTERVALS. THIS HAS OCCURRED AT SPEEDS RANGING FROM 10-35 MPH. IF I PRESS HARDER THE ABS KICKS IN, BECAUSE THE OCCURS ON STEEP HILLS, INSTEAD OF MAINTAINING SPEED OR SLOWING DOWN, THE EFFECT OF GRAVITY LEADS TO AN ACCELERATION.

MY 2019 CHRYSLER PACIFICA HAS BEGUN SHUTTERING AT STOPS. THE VEHICLE HAS JUST OVER 12,000 MILES AND IS ONLY 18 MONTHS OLD. I TOOK IT THE DEALERSHIP AND WAS TOLD THAT THE PADS ARE FINE BUT THE ROTORS ARE COMPLETELY RUSTED AND MUST BE REPLACED. I WAS TOLD THE VEHICLE IS NO LONGER SAFE TO DRIVE LONG DISTANCES. INFORMATION PUBLISHED BY CHRYSLER INDICATES THAT ROTORS SHOULD LAST 40,000 TO 80,000 MILES. THIS CAR HAS BEEN KEPT IN A GARAGE THE ENTIRE TIME I HAVE OWNED IT WHEN IT WAS NOT BEING DRIVEN. I THINK IT IS CLEAR THAT THE ROTORS WERE MADE OF DEFECTIVE MATERIAL. ALTHOUGH THE DEALERSHIP TOLD ME THE CAR IS NO LONGER SAFE TO DRIVE LONG DISTANCES, YET I CANNOT AFFORD TO PAY $1,000 OUT OF POCKET TO HAVE THE ROTORS AND PADS REPLACED. I AM REPORTING THIS SO AN INVESTIGATION CAN BE DONE INTO THE MATERIALS CHRYSLER USED TO PRODUCE THESE ROTORS. A RECALL MAY NEED TO BE CONSIDERED.

SXM RADIO ALERTS FAVORITES ARE 'ON AIR'. UPON CLICKING ALERT THE MENU IS EMPTY OF FAVORITES. ERROR MESSAGE : NO FAVORITES CURRENTLY ON AIR. FAVORITES ARE 'ON AIR' YET THE RADIO CANNOT DISPLAY THEM.

CAR SUBJECT TO RECALL FOR MALFUNCTIONING REAR CAMERA (VE-2 IS CODE) DURING REPAIR, TOUCHSCREEN RENDERED INOPERABLE. NOW, CAMERA DOESN'T WORK AT ALL, MOST CONTROLS REQUIRE USE OF TOUCH SCREEN WHICH NO LONGER WORKS. CAR HAD NO ISSUE BEFORE RECALL, NO NO BACKUP CAMERA AND REPAIRS ARE EXPECTED TO TAKE AT LEAST 6 WEEKS DUE TO CLAIMED LACK OF PARTS.

TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ENGAGED, THE RPM'S INCREASED TO HIGH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS TAKEN TO SAPAUGH CHEVROLET BUICK GMC (1435 MCNUTT ST, HERCULANEUM, MO 63048; (636) 931-0055) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,323.

THE VEHICLE STALLS OUT WHILE ACTIVELY DRIVING IT DOWN THE ROAD ON A CITY STREET. THE VEHICLE STOPS MID DRIVING, IMMEDIATELY SHUTS OFF, LOSES ALL POWER, AND ENGAGES PARK BY ITSELF. THE VEHICLE THEN FAILS TO RESTART AND LEAVES DRIVER STRANDED IN UNSAFE CONDITIONS. HAPPENED THE FIRST TIME DRIVING 40MPH DOWN A CITY ROAD. DRIVER WAS ALMOST REAR ENDED. AFTER 20 MINS DRIVER WAS ABLE TO GET IT STARTED AGAIN ONLY TO HAVE IT HAPPEN HALF A MILE DOWN THE ROAD. HAD THE VEHICLE TOWED BY CHRYSLER TO THE NEAREST DEALERSHIP. THEY FOUND NO STORED ERRORS AND SAID NOTHING WAS WRONG. THEY INSTALLED A FLIGHT RECORDER IN THE VEHICLE AND WE PICKED IT UP YESTERDAY. 10 MILES AWAY FROM THE DEALERSHIP WHILE DRIVING ON ANOTHER CITY ROAD THE VEHICLE AGAIN SHUT ITSELF OFF WHILE DRIVING, HAD A COMPLETE LOSS OF POWER, AND LOCKED ITSELF INTO PARK MODE AND WOULDN'T RESTART. THIS TIME HAD MY ENTIRE FAMILY AND TWO YOUNG CHILDREN IN THE CAR TRAPPED IN THE MIDDLE ON A BUSY INTERSECTION. VEHICLE WAS THEN TOWED AGAIN TO THE SAME DEALERSHIP AND THEY CLAIM THE FLIGHT RECORDER DIDN'T PICK UP ANYTHING. A CLAIM HAS BEEN OPENED UP WITH FCA HEADQUARTERS AND AGAIN NO ONE IS ASSISTING IN THIS ISSUE. THIS IS A HUGE SAFETY CONCERN AND NEEDS TO BE ADDRESSED.

ON NUMEROUS OCCASIONS THE VAN HAS LOST BRAKE FUNCTION. I CAN SLOWLY BE COMING TO A STOP AND PRESS BRAKES ALL THE WAY TO THE FLOOR AND I'M STILL COASTING. VERY SCARY. HOWEVER TODAY TOOK THE CAKE. I WAS LEAVING A STEEP DRIVEWAY AND IT HAPPENED, I PANICKED AND TRIED TO APPLY THE PARKING BREAK BUT IT DID NOT HELP. PRAISE THE LORD A CAR WASNT COMING BC I COASTED RIGHT ON INTO THE ROAD. WE WILL LIKELY HAVE TO GET IT IN SHOP BC THIS IS GETTING VERY DANGEROUS AND WE HAVE 4 KIDS IN TOW. PLEASE RECALL THIS

AS I WAS DRIVING ON A CITY STREET AND APPLIED THE BRAKES THE CAR SUDDENLY STOPPED AND COMPLETELY SHUT OFF THE ENGINE AND SHUT DOWN. UNABLE TO START THE CAR AFTER A FEW ATTEMPTS IT FINALLY STARTED AGAIN, WENT A FEW MORE FEET AND THEN COMPLETELY SHUT DOWN AND THE VEHICLE TURNED OFF AGAIN, IN THE MIDDLE OF THE ROAD. THE CAR BEGAN TO SMOKE FROM THE FRONT AND THERE WAS A STRONG SMELL OF GAS. A PEDESTRIAN CAME OVER AND TOLD ME NOT TO ATTEMPT TO START THE CAR AGAIN BECAUSE THERE WAS GASOLINE LEAKING FROM THE BOTTOM OF THE CAR. I HAD MY CHILDREN IN THE CAR WITH ME AT THE TIME AND SO WE ALL HAD TO HOP OUT IN A PANIC AND I WENT INSIDE A NEARBY COFFEE SHOP TO CALL THE POLICE, INSURANCE CO AND A TOWING SERVICE. AS I MENTIONED THE CAR WAS IN THE MIDDLE OF THE ROAD, WHICH WAS A DANGER TO DRIVERS PASSING BY AND TO MYSELF, ALL I COULD SEE WAS GASOLINE POURING OUT OF THE CAR. WHEN THE TOW TRUCK TOOK THE VEHICLE TO A CHRYSLER DEALERSHIP SERVICE, THEY INFORMED ME THAT THE CLAMP FROM THE FUEL LINE SOMEHOW CAME OFF AND THIS WAS "A ONE IN A MILLION CHANCE OF HAPPENING TO ANYONE". THEY OFFERED ME NO EXPLANATION AS TO WHY THIS OCCURRED AND OFFERED ME NOTHING TO EASE MY WORRY OF THIS HAPPENING AGAIN IN THE FUTURE. I WOULD LIKE TO POINT OUT THAT WE PURCHASED THIS AS A NEW VEHICLE AND IT WAS STILL UNDER WARRANTY. NONETHELESS A CONCERNING ISSUE AS THIS COULD HAVE CAUSED A FIRE OR EXPLOSION WITH ME AND MY 3 CHILDREN IN THE VAN. THANK YOU FOR TAKING THE TIME TO READ THIS, PLEASE SEE ATTACHMENTS FO THE DOCUMENTATION FROM THE DEALERSHIP.

I CAN STEP ON THE BRAKE AT A STOP LIGHT AND THEN THE BRAKES PUSH BACK AT ME AND MAKE A HISSING SOUND AS IT HAPPENS. THEN I TRY TO PUSH IT BACK DOWN AND IT WON'T ALLOW ME TO AND IT STARTS TO MOVE. IT HAS HAPPENED SEVERAL TIMES SO EVERY TIME IS HAPPENS I JUST HAVE TO PUT THE CAR IN PARK UNTIL THE LIGHT TURNS GREEN.

WHILE DRIVING CAR ON CITY STREET STARTED TO HESITATE WITH POWER, SO PULLED OFF ROAD AND PUT IN PARK. THEN WAS UNABLE TO TAKE CAR OUT OF PARK OR SHIFT IN ANY WAY. BLUE LIGHT JUST FLASHED. WASN'T ABLE TO SHUT THE CAR OFF AND THE CAR HAD TO BE TOWED TO THE DEALER WHILE STILL RUNNING. MESSAGE SAID 'TRANSMISSION". THIS HAPPENED TWICE WITH THE FIRST OCCURENCE BEING JUST SHORTLY AFTER PURCHASE. VEHICLE HAS BEEN AT DEALER FOR 44 DAYS AND IS STILL NOT FIXED.

THIS VAN WAS PURCHASED BY A DEALER WITH APPROXIMATELY 23,000 MILES. IT WAS SOLD TO A RETAIL CUSTOMER AND THE FOLLOWING DAY IT CAUGHT ON FIRE IN THE CUSTOMERS GARAGE. WE HAD IT TOWED TO A CHRYSLER DEALERSHIP AND CHRYSLER SAID THEY WOULD NOT ACCEPT ANY RESPONSIBILITY FOR FIRE, EVEN THOUGH THE VEHICLE IS CLEARLY UNDER BUMPER TO BUMPER WARRANTY. AFTER LEAVING IT THERE WHILE TRYING TO GET CHRYSLER TO FIX IT WE FINALLY SENT A TOW TRUCK TO PICK IT UP. THE TOW TRUCK DRIVER GOT IN THE VEHICLE TO PUT IT IN NEUTRAL AND IT CAUGHT ON FIRE AGAIN. THE ENTIRE FRONT END OF THE VEHICLE IS BURNER/MELTED AND CHRYSLER REFUSES TO LOOK AT IT OR REPAIR IT UNDER WARRANTY.

WHEN DRIVING AND I PRESS ON THE BRAKES THERE IS A 'AIR ' SOUND AND IT DOES NOT BRAKE RIGHT AWAY. IF I'M IN A BIT OF A HILL AND I HAVE THE BRAKES PRESSED IT WILL GIVE OUT AND START ROLLING BACK AND I HAVE TO PRESS IT ALL THE WAY IN WHICH MAKES AN UGLY SOUND AND IT STOPS AFTER A BIT. IF I HAVE TO SUDDENLY STOP TO NOT HIT A CHILD AND I PRESS ON THE BRAKES IT WILL STILL GO ON FOR A WHILE. I TOOK IT TO GET BRAKES CHECKED AND WAS TOLD THE BRAKES ARE GOOD, ALMOST NEW. I HAVE FOUR KIDS AND THIS IS EXTREMELY SCARY. I NEED HELP THIS HAS BEEN GOING ON FOR ABOUT 2 WEEKS. WHAT COULD POSSIBLY BE WRONG?

THE VEHICLE WOULD NOT STOP WHENEVER I PRESSED THE BRAKE PEDAL. IT FELT HARD AND DID NOT RESPOND. MUCH LIKE OTHER COMPLAINTS ON THIS WEBSITE, THE PEDAL MADE A HISSING SOUND WHENEVER IT CAME UP. THE POWER BRAKE SYSTEM IS BEING LOOKED AT AND IS A COMMON PROBLEM. A RECALL ON THIS SYSTEM CLEARLY NEEDS TO OCCUR BEFORE SOMEONE DIES. COULD NOT STOP AT STOPLIGHT WITHOUT PUMPING BRAKES AND COULD NOT STOP IN DRIVEWAY WITHOUT HITTING MY OTHER VEHICLE ENTIRELY. HIGHLY RECOMMEND A DIFFERENT VEHICLE UNTIL THIS SYSTEM IS RECALLED BECAUSE OF HOW OFTEN THIS OCCURS

THE POWER BRAKE BOOSTER LEAKS, WHICH CAUSES THE BRAKES TO BECOME INOPERABLE. THIS DESPITE THE VEHICLE ONLY BEING ONE YEAR OLD. THIS DEFECT HAS BEEN DISCUSSED ON NUMEROUS CHRYSLER PACIFICA MESSAGING BOARDS AND COULD PRESENT A SERIOUS DANGER TO UNKNOWING DRIVERS. WE EXPERIENCED A BRAKE FAILING WHILE GOING APPROXIMATELY 40 MILES PER HOUR ON A STREET. THE BRAKES BECAME EXTREMELY HARD, FORCING DRIVER TO PUT ALL HER WEIGHT DOWN TO STOP THE VEHICLE. THE VEHICLE IS BEING REPAIRED AT A COST OF $442, THOUGH THE REPLACEMENT PART IS ON BACKORDER AND WILL NOT BE RECEIVED FOR THREE WEEKS AFTER TAKING THE CAR IN FOR INSPECTION.

PURCHASED 2019 CHRYSLER PACIFICA LIMITED IN JULY 2020 WITH JUST OVER 30,000 MILES ON IT. LAST WEEK THE MASTER CYLINDER FOR THE BRAKING SYSTEM STARTED TO ACT UP. WHEN SITTING AT A STOP LIGHT/SIGN THE BRAKES START TO MAKE A LOUD HISSING SOUND AND PUSH BACK AGAINST MY FOOT FORCING ME TO PUSH THE PEDDLE ALL THE WAY TO THE FLOOR WITH MORE FORCE THEN SHOULD BE NEEDED. THIS CAUSES THE BREAKS TO DISENGAGE AND THE VAN ROLLS. I AM FORCED TO PUT THE VAN IN PARK AT STOP LIGHTS SO I WILL NOT ROLL INTO TRAFFIC OR VEHICLES IN FRONT OF ME WHEN I AM SUPPOSED TO BE STOPPED. SOMETIMES I AM ON A DECLINE OR EVEN JUST SITTING ON A STRAIGHT AWAY WAITING AT A STOPLIGHT/SIGN. THIS IS A MAJOR SAFETY ISSUE AS I HAVE MY KIDS IN THE VEHICLE 90% OF THE TIME. I AM NOT THE ONLY PERSON WITH THIS SAME ISSUE THAT I HAVE SEEN ON THE FORUMS AND NHTSA THIS NEEDS TO BE ADDRESSED.

EVER SINCE I HAVE HAD THIS CAR THE BRAKES HAVE BEEN AN ISSUE. I CAN STEP ON THE BRAKE AT A STOP LIGHT AND THEN THE BRAKES PUSH BACK AT ME AND MAKE A HISSING SOUND AS IT HAPPENS. THEN I TRY TO PUSH IT BACK DOWN AND IT WON'T ALLOW ME TO AND IT STARTS TO MOVE. IT HAS HAPPENED SEVERAL TIMES SO EVERY TIME IS HAPPENS I JUST HAVE TO PUT THE CAR IN PARK UNTIL THE LIGHT TURNS GREEN.

BOTH BATTERIES HAVE FAILED TWICE WITHIN A 4 MONTH PERIOD. FIRST TIME IT FAILED TO START AND GAVE A WARNING. SECOND TIME THE VEHICLE FAILED DURING OPERATION ON A PUBLIC ROAD WITHOUT ANY WARNING AND WOULD NOT RESTART.

THE VEHICLE SUFFERED FROM LACK OF BRAKE POWER BOTH AT HIGH SPEED AND LOW SPEED. THE BRAKE PEDAL FELT VERY HARD (ALMOST LIKE IT WAS AT A HARD STOP) BUT DID NOT GO TO THE FLOOR, THE BRAKE EFFECTIVENESS SEEMED TO BE VERY LOW. AT HIGH SPEED THE VEHICLE HARDLY SEEMED TO SLOW, AT LOW SPEED THE VEHICLE ROLLED PAST A STOP SIGN. NOTICED A LOUD HISSING NOISE FROM UNDERNEATH THE DASH WHEN PEDAL WAS PRESSED PAST A CERTAIN POINT. TOOK VEHICLE TO DEALER IN FORT COLLINS - THEY TOLD ME THE BRAKE BOOSTER NEEDED REPLACING. THIS WAS OUT OF STOCK AND RATHER SURPRISINGLY I WAS TOLD I COULD DRIVE THE VEHICLE UNTIL THE PART ARRIVED (EXPECTED IN 7-10 DAYS). I WAS VERY SURPRISED THAT THE VEHICLE WOULD BE RELEASED BACK TO ME WITH THIS DEFECT. I DECLINED SAYING I THOUGHT THE FAULT WAS SERIOUS SINCE IT AFFECTED BRAKING EFFICIENCY.

TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V334000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WESTBURY JEEP CHRYSLER DODGE RAM SERVICE & PARTS (111 BOND ST, WESTBURY, NY 11590, (516) 336-4788) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THIS INVOLVES A 2019 CHRYSLER PACIFICA PLUG-IN HYBRID. WHILE TRAVELING AT 80 MPH WITH DYNAMIC CRUISE CONTROL ENGAGED, THE VEHICLE SUDDENLY LOST ALL PROPULSION. THE INTERNAL COMBUSTION ENGINE WAS OFF, AND NO POWER CAME FROM THE ELECTRIC MOTOR. THE AIR CONDITIONING ALSO TURNED OFF. DESPITE PRESSING THE ACCELERATOR, THERE WAS NO POWER AT ALL. THE VEHICLE WAS ONLY COASTING, AND LOST SPEED RAPIDLY. DESPITE LOSING PROPULSION, I NEVER FELT LIKE I LOST BRAKES OR STEERING. DESPITE THIS, I FELT VERY UNSAFE AS I WAS TRAVELING AT HIGHWAY SPEED IN THE MIDDLE OF AN INTERSTATE WHEN THIS OCCURRED. THE DISPLAY ALTERNATED BETWEEN TWO MESSAGES. ONE STATED I NEEDED TO SHIFT TO 'P' AND PRESS THE START BUTTON (THE VEHICLE WAS STILL IN MOTION). THE SECOND MESSAGE STATED THERE WAS A FAULT IN THE HYBRID CHARGING SYSTEM. ONCE STOPPED ON THE SHOULDER, I SHIFTED TO PARK AND PRESSED THE START BUTTON WHILE PRESSING THE BRAKE PEDAL (THE NORMAL PROCESS TO START THE VEHICLE). THE DASHBOARD, INFOTAINMENT SYSTEM, AND WINDOW CONTROL APPEARED TO POWER-CYCLE, BUT NEITHER THE VEHICLE NOR THE AIR CONDITIONING WOULD START. THE DASHBOARD CONTINUED TO DISPLAY A MESSAGE SAYING A CHARGING SYSTEM FAILURE HAD OCCURRED. AFTER 45 MINUTES OF REPEATEDLY TRYING TO START THE CAR BY PRESSING THE BRAKE AND PUSHING THE START BUTTON. I TRIED JUST PRESSING THE START BUTTON WITHOUT PRESSING THE BRAKE. THE CAR SHUT ALL THE WAY OFF, AND AFTER WAITING A MOMENT, I WAS ABLE TO START THE CAR BY PRESSING THE BRAKE AND THEN PUSHING THE START BUTTON. ONCE STARTED, THE VEHICLE THEN RAN NORMALLY EXCEPT FOR A CHECK ENGINE LIGHT. FIVE DAYS PRIOR TO THIS INCIDENT, A CHRYSLER DEALER PERFORMED THE REPAIR FOR RECALL NHTSA 19V-886, AND THE INITIAL INSPECTION FOR RECALL NHTSA 20V-334.

TRIED STOPPING FOR A RED LIGHT AND BRAKES DID NOT RESPOND. I WAS IN THE RIGHT LANE. VAN SEAMED TO SPEED UP. GOT INTO RIGHT TURN LANE AND VAN SLOWED DOWN BUT STILL NOT STOPPING. HIT CAR IN FRONT, LUCKILY NO DAMAGE TO EITHER VEHICLE.

A VEHICLE FIRE MAY INCREASE THE RISK OF INJURY TO OCCUPANTS AND PERSONS OUTSIDE OF THE VEHICLE, AS WELL AS PROPERTY DAMAGE PER THE SAFETY RECALL LETTER I RECEIVED FROM CHRYSLER. 12-VOLT ISOLATOR POST CONNECTION SAFETY ISSUE. NO REMEDY IS CURRENTLY AVAILABLE.

THE STEERING WHEEL IS POINTED TO THE LEFT ALL THE TIME. *TR

TRANSMISSION WILL ONLY GO INTO 9TH GEAR AND ENGAGE AT SPEEDS UP TO 61 MPH, IF IT DOWNSHIFTS TO GO UP A HILL IT WILL NEVER EVER GO BACK INTO 9TH GEAR AGAIN UNLESS YOU SLOW DOWN TO 61 MPH THEN SLOWLY ACCELERATE TO GET IT TO STAY IN 9TH TOP GEAR? I TOOK IT TO CHRYSLER DEALER AND THEY SAID WELL YOU MIGHT NEVER SEE 9TH GEAR THAT'S HOW THEY RUN. THIS IS NOT ACCEPTABLE, CHRSYLER NEEDS A UPDATE TO ITS PROGRAMMING FOR BETTER SHIFTS... *TR

THE RADIO DOES NOT HOLD ANY PRESETS AFTER YOU CHANGE DRIVERS. SO WHEN DRIVER ONE(1) HAS THE SEAT, MIRRORS, RADIO, ETC SET FOR THEM ALL THEY HAVE TO DO IS PRESS "1" WHEN THEY GET IN, AND "2" IS PRESENTLY SET. IT SHOULD HOLD SO WE DON'T HAVE TO GO THROUGH IT EVERY TIME YOU GET IN.THIS IS NOT WHAT HAPPENS, I HAVE TO RESET THINGS BECAUSE IT IS LOST AND GOES BACK TO FACTORY SETTINGS. CHRYSLER KNOWS ABOUT THIS PROBLEM AND THEY HAVE NO FIX. I WOULD LIKE MY COMPUTER SYSTEM REPLACED TO FIX THIS PROBLEM. THEY SAID I HAVE TO WAIT FOR AN UPDATE, THIS IS NOT SOMETHING I SHOULD HAVE TO LIVE WITH. *TR

TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA. THE CONTACT STATED THAT ON VARIOUS OCCASIONS, THE VEHICLE ACCELERATED INDEPENDENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED INTERMITTENTLY WITHOUT WARNING. THE BRAKE PEDAL WAS DISENGAGED AND THEN RE-ENGAGED TO STOP THE VEHICLE. THE CONTACT STATED THAT AN ABNORMAL SOUND EMITTED FROM UNDERNEATH THE FRONT PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT SEVERAL ELECTRICAL FEATURES INCLUDING THE RADIO OPERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO FALLS MOTOR CITY (4100 STATE RD, CUYAHOGA FALLS, OH 44223) HOWEVER, NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 900.

AFTER WAITING AT THE CHRYSLER DEALER FOR 6 HOURS ON 3/3/20, THE SERVICE DEPARTMENT WAS UNABLE TO COMPLETE THE UPDATE OF THE RADIO SOFTWARE AND THEREBY WAS UNABLE TO REMEDY THE SAFETY RECALL UPLOAD FOR THE REAR CAMERA ISSUE UNDER VE2?NHTSA 19V-886. THE PERCENTAGES OF COMPLETION WERE 92% AND 50%. DEALERSHIP SAID THEY HAVE HAD PROBLEMS WITH THE UPDATE AND IN MANY CASES THE RADIO SYSTEM AND SPEAKERS WERE BLOWN OUT DURING THEIR ATTEMPT TO UPDATE THE SOFTWARE. AS A RESULT, THE DEALER SAID IT MAY BE BETTER TO AVOID TRYING THE UPDATE AGAIN, UNLESS THE PROBLEM OF THE RECALL OCCURS. THIS DEALER POSITION IS DUE TO THEIR CLAIM THAT THE RADIO AND SPEAKER SYSTEM COULD BLOW OUT AND IT WOULD TAKE SEVERAL MONTHS FOR RADIO/SPEAKERS TO BE REPAIRED. ALSO, THE DEALER EXPLAINED IN THE EVENT THAT THE RADIO/SPEAKERS WOULD BLOW OUT, THE 8.4" SCREEN WOULD NOT SHOW ANY INFORMATION, SUCH AS RELATING TO THE GPS AND/OR THE REAR VIEW WHEN BACKING UP. SO, THE UPDATE TO REMEDY THE RECALL HAD FAILED. NOTE: THE REPAIR DEALER IS REEDMAN TOLL, WHICH IS DIFFERENT FROM THE DEALER WHERE I PURCHASED THE VAN IN MARYLAND.

THE SLIDING DOORS AND THE TRUNK DOOR OPENED AT THE SAME TIME WHEN NO DOOR/TRUNK OPEN BUTTONS WERE PRESSED. THIS IS THE 2ND TIME IT HAPPENED. FIRST TIME IN THE CHRYSLER SHOWROOM AND 2ND AT A PARKING LOT, BOTH TIME WHEN THE CAR WAS NOT IN MOTION. THE CAR WAS STARTED, REVERSE GEAR WAS APPLIED AND ALL THE SLIDING AND TRUNK DOORS OPENED AT THE SAME TIME WITH PASSENGERS INSIDE.

VAN IS NEW, (8/30/2019) UNDER 1000 MILES. PROBLEM HAS HAPPENED APPROXIMATELY 12 TIMES. WHEN STEPPING ON THE ACCELERATOR FROM A STOP, THERE IS NO RESPONSE. SUDDENLY THERE IS A SUDDEN, HARSH ACCELERATION. THIS IS A HAZARD IN TRAFFIC WITH OTHER VEHICLES AROUND. BACKING IN MY DRIVEWAY I ALMOST HIT THE HOUSE.

THE NAVIGATION SYSTEM IN THE VEHICLE SHOWED AN INCORRECT LOCATION BY SEVERAL HUNDRED MILES. I TOOK THE VEHICLE IN FOR WARRANTY SERVICE AND THE DEALER ATTEMPTED TO PERFORM AN UPDATE. ACCORDING TO THE DEALER THE UPDATE FAILED AND THEY WOULD NEED TO CONTACT CHRYSLER FOR REPAIR. I HAVE CONTACTED FCA MULTIPLE TIMES WITH NO RESPONSE. I NOW HAVE NO RADIO WHATSOEVER, NO CLIMATE SYSTEM, NO BACKUP CAMERA OR ANY OTHER FEATURES THAT OPERATE THRU THE RADIO TOUCHSCREEN.

VEHICLE ACCELERATOR JAMMED WHILE SLOWLY BACKING VEHICLE (REAR END FIRST) INTO HOME GARAGE AT AROUND 12:15 P.M. ON DECEMBER 17, 2019. VEHICLE AND PASSENGERS WERE THROWN BACK INTO THE GARAGE WALL AT A HIGH SPEED CAUSING VEHICLE AND PROPERTY DAMAGE. ON FORM BELOW, I ESTIMATED 1 MPH, BUT IT MAY HAVE BEEN LESS AS I WAS SLOWLY BACKING VEHICLE INTO HOME GARAGE.

THE ALL SEASON TIRES PROVIDED WITH THE NEW VEHICLE ARE USELESS ON SNOWY ICY MINNESOTA ROADS. VERY LONG STOPPING DISTANCE. TWO EXPERIENCED VAN DRIVERS NOTICED THE DIFFERENCE RIGHT AWAY. THE EXTRA SMALL TREAD TOWARD THE MIDDLE OF THE WIDE TIRES DOES LITTLE TO IMPROVE TRACTION FOR ACCELERATING FROM A PARKED POSITION. ALSO, SKIDDING IS MUCH MORE LIKELY WITH THESE TIRES. THE TIRES SHOULD HAVE MUCH DEEPER TREADS SINCE THEIR WIDTH GIVES LESS TRACTION.

2019 CHRYSLER PACIFICA HYBRID MINIVAN FAILED TO START IN COLD WEATHER (BELOW 24F) 5 TIMES TO DATE. DEALERSHIP REPLACED THE 12V BATTERY SAYING THE ISSUE HAS BEEN FIXED. BUT AGAIN IN A COLD DAY WHEN WEATHER WAS 19F, THE MINIVAN DID NOT START AND SHOWED MANY ERRORS ON SCREEN. THE MINIVAN IS AT THE DEALERSHIP FOR THE SECOND TIME. LOOKS LIKE THIS IS A COMMON PROBLEM ACROSS MULTIPLE CUSTOMERS, PACIFICA FORUMS HAS FOLKS COMPLAINING ABOUT THE SAME ISSUE.

THE THIRD ROW BENCH SEEMS EASILY CAPABLE OF POPPING OFF ITS ATTACHMENT TO THE FLOOR WITH A BIT OF PRESSURE. WHEN WE INSTALLED OUR BABY CAR SEAT IN THE THIRD ROW FOR THE FIRST TIME, WE LOCKED IT IN PLACE WITH THE SEAT BELT AND THEN TIGHTENED THE SEAT INTO PLACE BY USING THE ELECTRIC RECLINE TO SQUEEZE SOME EXTRA ROOM AND MAKE SURE THERE WAS NO GIVE. AT SOME POINT WE TIGHTENED THE RECLINE TOO MUCH AND THE BASE OF THE WHOLE THIRD ROW POPPED OFF OF THE FLOOR. EVERYTHING SEEMED FINE ONCE WE STARTED OVER AND RESET THE SEAT IN PLACE. I ALSO DISCONNECTED THE POWER RECLINE BUTTON IN THAT ROW SO THAT OUR SON WOULDN'T BE ABLE TO RE-CREATE THAT ISSUE. HOWEVER, A FEW WEEKS AGO MY WIFE WAS PUTTING SOME LARGE ITEMS IN THE CAR AND SHE WAS TRYING TO PUT DOWN THE THIRD ROW PASSENGER SEAT USING THE RECLINE BUTTONS IN THE TRUNK. SHE ACCIDENTALLY PUSHED THE RECLINE BUTTON FOR THE HALF OF THE ROW THE BABY CAR SEAT IS IN INSTEAD OF THE SIDE OF THE ROW WITH AN EMPTY SEAT. AGAIN, THE WHOLE THIRD ROW POPPED APART FROM THE FLOOR AT ITS BASE. TO FIX IT I UNINSTALLED THE CAR SEAT AND THEN REINSTALLED THE THIRD ROW BENCH AND THEN THE CAR SEAT AGAIN. THIS SECOND INCIDENT GOT ME WONDERING HOW MUCH PRESSURE IT TAKES FOR THE THIRD ROW TO DETACH FROM THE FLOOR? I'M CONCERNED THAT IN AN ACCIDENT THE WHOLE BACK OF THE CAR WOULD BECOME VERY DANGEROUS AND SEAT BELTS AND CAR SEATS WOULD DO LITTLE TO PROTECT ANYONE FROM A FLOATING BENCH. BY PUTTING THE CAR SEAT IN PLACE AND TIGHTENING THE RECLINE WE MUST BE PUTTING A LOT OF PRESSURE ON THE FLOOR ATTACHMENTS AND ANY ADDED PRESSURE POTENTIALLY PULLS IT RIGHT OFF. THAT SEEMS LIKE A HUGE DESIGN FLAW. IN THE MANUAL ALL IT SAYS IS: IN A COLLISION, YOU OR OTHERS IN YOUR VEHICLE COULD BE INJURED IF SEATS ARE NOT PROPERLY LATCHED TO THEIR FLOOR ATTACHMENTS. ALWAYS BE SURE THE SEATS ARE FULLY LATCHED.*DT *JB *DT*JB*DT*JB

U CONNECT / RADIO / BACKUP CAMERA / TEMPERATURE CONTROL SYSTEM FREEZES CAUSES LACK OF CONTROL OF TEMPERATURE CONTROLS, NO BACKUP CAMERA NO CONTROLS IN THE RADIO/ATTACHED SYSTEMS. OPERATOR MUST TURN OFF VEHICLE AND OR COMPLETE A SOFT RESTART.

LARGE LEAK IN THE LEFT REAR OF THE VEHICLE. WATER CAME IN FROM A CURRENTLY UNKNOWN AREA AND RAN INTO ALL THE CREVICES BETWEEN THE INSIDE PANELS ON THE LEFT SIDE. SETTLED INTO THE CUBBIES ON THE LEFT SIDE. AND SOAKED THE CARPET IN THE BACK. ONLY OWNED THE VEHICLE FOR 10 DAYS WHEN THIS HAPPENED. A LARGE RAIN STORM CAME THROUGH ON SATURDAY WATER; NOTICED THE WATER SUNDAY MORNING. DID SOME DRIVING AROUND SATURDAY DURING THE RAIN STORM BUT DID NOT NOTICE THE WATER. NOT SURE IF THE WATER WAS COMING IN DURING THE DRIVING OR AFTER BEING PARKED. IT WAS RAINING ALL DAY AND NIGHT.

MY VEHICLE STALLS AND ROLLED BACK THREE TIMES SINCE PURCHASING IT NEAR THE END OF AUGUST. I KNOW THE ENGINE IS IN IDLE MODE DURING A STOP OR STOPLIGHT TO SAVE ON EMISSIONS, BUT THE TRANSITION FROM IDLE TO RESTART WHEN PRESSING ON THE GAS PEDAL IS NOT SEAMLESS. IN FACT, IT IS LOUD AND HAS ROLLED BACK A FOOT WHEN ON CHANGING FROM BRAKES TO GAS PEDAL.

WHEN OPENING PASSENGER SIDE BACK SLIDING DOOR, IT DOES NOT STAY IN THE OPEN POSITION AND SLIDES FORWARD AND CLOSES. IT IS VERY DANGEROUS AS CHILDREN CAN GET CAUGHT UP IN BETWEEN.

TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE TAILGATE SAFETY LATCH FAILED TO OPEN AND THE CONTACT WAS TRAPPED FOR 45 MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BUTTON CHRYSLER JEEP DODGE RAM (1220 E BLVD ST, KOKOMO, IN 46902, (765) 360-4063), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

2019 CHRYSLER PACIFICA. UNCONTROLLED STEERING WHEEL. *LD THE CONSUMER STATED THE STEERING WHEEL JUMPS TO THE LEFT OR RIGHT. THE FAILURE CAUSED THE CONSUMER TO CRASH INTO A LARGE ROCK DAMAGING THE FRONT END OF THE VEHICLE. *JS

CAR IS NOT ACCELERATING PROPERLY, HESITATION WHEN ACCELERATING WHEN DRIVING AT HIGH SPEEDS, JERKING AND SPITTING FROM THE CAR. VIBRATION WHEN IT IS IDLING AT A STOP SIGN OR LIGHT.

TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CLEMONS CHRYSLER DODGE JEEP (1601 A AVE W, OSKALOOSA, IA 52577, (641) 673-3447) WHERE IT WAS DIAGNOSED THAT THE AXLE RODS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT FLUID WAS LEAKING AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. THE VIN WAS UNKNOWN.

IN JUNE, MY WINDSHIELD CRACKED WHILE STATIONARY AND WAS DETERMINED BY CHRYSLER TO BE DEFECTIVE GLASS. THIS IS COVERED UNDER MY WARRANTY. IT HAS BEEN ALMOST 4 MONTHS AND IT HAS NOT BEEN REPLACED PER THE WARRANTY. CHRYSLER CLAIMS THE WINDSHIELD IS ON A NATIONAL BACK ORDER WITH NO ESTIMATED TIME OF ARRIVAL. A CRACKED WINDSHIELD IS A SAFETY HAZARD AS IT IMPEDES MY VISIBILITY. CHRYSLER HAS NOT OFFERED ANY ALTERNATIVE OPTIONS, ONLY TO WAIT. CUSTOMER SERVICE HAS BEEN SLOW TO RESPOND AND RUDE. DEFECTIVE GLASS SEEMS TO BE A COMMON PROBLEM AMONG CHRYSLER PACIFICAS, AS WELL AS AN INABILITY TO FULFILL THE WARRANTY. PLEASE INVESTIGATE.

MASTER CYLINDER FAILED WITH APPROXIMATELY 4,300 MILES ON THE CAR (PURCHASED IN APRIL 2019, FAILED SEPTEMBER 2019). DEALER REPORTED IT WAS A "KNOWN ISSUE" BUT NO SERVICE BULLETIN OR RECALL HAS BEEN ISSUED. NO BRAKE WARNING LIGHT OR CODE THROWN. ONLY DISCOVERED BECAUSE OWNER SUSPECTED CONCERN WITH BRAKES.

THE CAR WAS STATIONARY. I TURNED ON THE IGNITION, ENGINE CHECK LIGHT BLEW. TOOK IT TO NEAREST CHRYSLER DEALERSHIP, AND THEY FOUND THE AUXILIARY PUMP FOR HEATING THE HYBRID SYSTEM WAS MALFUNCTIONING. THEY SAID THE MINIVAN IS NOT FIT TO DRIVE UNTIL FIXED. THE VAN RAN FOR JUST 1800 MILES, I PURCHASED IT NEW JUST A MONTH AGO FROM DEALERSHIP. THE REPAIRS ARE COVERED UNDER WARRANTY.

THE CAR WAS STATIONARY. I TURNED ON THE IGNITION, ENGINE CHECK LIGHT BLEW. TOOK IT TO NEAREST CHRYSLER DEALERSHIP, AND THEY FOUND THE AUXILIARY PUMP FOR HEATING THE HYBRID SYSTEM WAS MALFUNCTIONING. THEY SAID THE MINIVAN IS NOT FIT TO DRIVE UNTIL FIXED. THE VAN RAN FOR JUST 1800 MILES, I PURCHASED IT NEW JUST A MONTH AGO FROM DEALERSHIP. THE REPAIRS ARE COVERED UNDER WARRANTY.

TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SCHUMACHER CHRYSLER DODGE JEEP RAM OF DELRAY (2102 FEDERAL HWY SUITE A, DELRAY BEACH, FL 33483, (561) 935-4210) WHERE IT WAS DIAGNOSED THAT THE BRAKING SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000.

MY WIFE WAS DRIVING HOME AND THE CAR WAS SHUDDERING AND INTERMITTENTLY ACCELERATING. SHE GOT BACK TO THE HOUSE AND SMELT A BURNT RUBBER SMELL. WHEN IN MY DRIVEWAY THE VEHICLE HAD A HARD TIME TURNING OVER AND THE ENGINE WOULD KNOCK AND SHUT OFF WHILE STILL IN PARK. IT HAD TO BE TOWED TO THE DEALERSHIP FOR FURTHER EVALUATION

TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA HYBRID. WHILE DRIVING 73 MPH, THE "STOP SAFELY, THE VEHICLE WILL SHUT OFF SOON" WARNING MESSAGE APPEARED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD BEFORE THE IGNITION TURNED OFF. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO JIMMY BRITT CHEVROLET BUICK GMC (LOCATED AT 1011 TOWN CREEK BLVD, GREENSBORO, GA 30642, (706) 453-2500) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE AND TRANSMISSION NEEDED TO BE REPLACED. THERE WERE ALSO 113 ERROR CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 730.

CHRYSLER REFUSES TO ACKNOWLEDGE OR HELP WITH FINDING CARSEATS THAT FIT FORWARD FACING IN THEIR MIDDLE ROW CAPTAINS STOW AND GO SEATS DUE TO THE EXTREME TILT THEIR SECOND ROW HEADRESTS HAVE WHICH ARE NON REMOVABLE IN THE SECOND ROW OF THE VAN. HENCE MOST PEOPLE ARE UNKNOWINGLY INSTALLING THEIR CARSEATS INCORRECTLY BRACED AGAINST THE HEADRESTS OR HAVE THEM PUSHING THE CARSEAT HEADREST FORWARD WHICH ALMOST ALL CAR SEAR MANUFACTURES DO NOT ALLOW. THIS IS A SAFETY ISSUE FOR SO MANY CHILDREN AND EVEN GOING TO CPSTS MAY NOT HELP AS IT BASICALLY FORCES THE CONSUMER TO BUY NEW SEATS WHICH THEY MAY NOT BE ABLE TO AFFORD SO THEY LIKELY WILL NOT AND WILL CONTINUE USING THE UNSAFE CAR SEAT.

A MESSAGE KEEPS COMING ON " SERVICE SHIFTER". THE VEHICLE WAS TAKEN TO SERVICE, STILL COMES UP. HAPPENS WHEN STATIONARY AND IN MOTION.

ON INTERSTATE HIGHWAY LEFT LANE AT 65MPH, CHECK ENGINE LIGHT COMES ON, RED PLUG-IN LIGHT COMES ON, AND CAR SLOWS TO A STOP IN LANE. CAR DOES NOT TURN BACK ON AFTER SEVERAL ATTEMPTS. AFTER FIVE MINUTES, CAR STARTS AGAIN. CHECK ENGINE LIGHT REMAINS ON. STALLING RECALL NOT FOUND FOR THIS VIN, BUT IS IN MANUFACTURE DATE RANGE OF RECALL.

TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SENSORS FOR BOTH PASSENGER SIDE SLIDING DOORS FAILED TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT REACHED INTO THE VEHICLE TO RETRIEVE HER PHONE WHILE THE SLIDING DOORS WERE CLOSING. THE DOOR SENSORS DID NOT RECOGNIZE HER HAND AND IT WAS CRUSHED BY THE SLIDING DOOR. THE CONTACT HAD TO MANUALLY FORCE THE DOOR OPEN TO RESCUE HER HAND FROM THE VEHICLE. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT TESTED BOTH SLIDING DOORS AND FOUND THAT NEITHER OF THE DOOR SENSORS FUNCTIONED CORRECTLY. THE CONTACT WAS CONCERNED FOR HER AND HER CHILDREN'S SAFETY. THE CONTACT POSTED A COMPLAINT ON FACEBOOK REGARDING THE FAILURE. A CHRYSLER REPRESENTATIVE ONLINE REACHED OUT TO HER AND ASKED FOR HER VIN, BUT NO FURTHER ASSISTANCE WAS OFFERED SINCE THAT INTERACTION. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500. *DT*JB

LANE SENSE BEHAVES ERRATICALLY IN CERTAIN CIRCUMSTANCES; ALERTS LOUDLY AND REQUEST HANDS BE PLACED ON THE STEERING WHEEL WHEN THEY ARE ALREADY ON THE WHEEL AND AM TRAVELING SAFELY WITHIN A LANE; NO LANE CHANGES. HAS ALERTED IN DRIVEWAY AS WELL AND ALERTED FOR SERVICE. TOOK TO DEALER AND THEY COULD NOT REPLICATED OR DETERMINE PROBLEM. THEY PROVIDED INFORMATIONAL FLYER ON LANE SENSE BUT IT DOES NOT MATCH REPORTED CONDITIONS/ALERTS I RECEIVED ON AUTO'S CONSOLE. CONSISTENTLY FAILS AND BEHAVES ERRATICALLY GOING NORTHBOUND ON GOLDEN GATE BRIDGE - IN ALL LANES AND ON MULTIPLE OCCURRENCES. OCCURS IN VARIOUS ENVIRONMENTAL CONDITIONS FROM FOG, CLEAR DAY, RAIN, ETC. OCCURS IN MOTION AND WHEN CAR HAS BEEN STILL/STOPPED (IN DRIVEWAY.) SYSTEM ALERTS AND THEN AUTOMATICALLY DEACTIVATES ITSELF. I DON'T KNOW THAT MANUFACTURER AND DEALERS HAVE FULL UNDERSTANDING OF BEHAVIOR; ESPECIALLY THE DETECTION OF WHAT THE CAR BELIEVES ARE NO HANDS ON THE STEERING WHEEL/FEEDBACK TORQUE.

TL* THE CONTACT RENTED A 2019 CHRYSLER PACIFICA. WHILE THE CONTACT'S EIGHT YEAR OLD DAUGHTER WAS SEAT BELTED IN THE REAR DRIVER'S SIDE SEAT, THE SEAT BELT SEIZED INTO THE LOCK. THE CONTACT HAD TO USE SCISSORS TO CUT THE SEAT BELT. ALSO, THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED ABRUPTLY. THE CONTACT WAS ABLE TO STAND WITH THE SEAT BELT OPERATING AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS RETURNED TO HERTZ (LOCATED AT THE ORLANDO INTERNATIONAL AIRPORT, 1 AIRPORT BLVD, ORLANDO, FL 32812, (407) 859-8400) AND THE CONTACT WAS INFORMED THAT THE SEAT BELT WOULD BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,196. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA. THE CONTACT STATED THAT SHE LOCKED THE KEY FOB INSIDE THE VEHICLE WITH HER CHILDREN INSIDE. THE CONTACT STATED THAT THE VEHICLE HAD A FEATURE THAT ALLOWED HER TO ENTER THE VEHICLE BY PRESSING A BUTTON ON THE SLIDING DOORS WHEN THE KEY FOB WAS INSIDE; HOWEVER, THE BUTTON FAILED TO OPERATE. THE CONTACT'S DAUGHTER ATTEMPTED TO UNLOCK THE DOOR ON THE DRIVER'S SIDE; HOWEVER, THE UNLOCK BUTTON ALSO FAILED TO OPERATE. THE CONTACT NOTIFIED THE FIRE DEPARTMENT AND THEY WERE ABLE TO SAFELY REMOVE THE CHILDREN FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED OR INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

FIRST DAY WE PURCHASED THE VEHICLE, THE ENGINE LIGHT WENT ON AND THE HYBRID BATTERY NEEDED TO BE REPLACED. TWO WEEKS LATER THE VEHICLE KEPT STALLING, AND EVENTUALLY CAME TO A COMPLETE STOP. FOUR WEEKS OF PURCHASE, OUR CAR BEGANS STALLING AGAIN AND OUR ENGINE LIGHT IS BACK ON. TECH SAYS "THE CAR FIXED ITSELF". THE ENGINE LIGHT IS BACK ON AGAIN.

PACIFICA HYBRID, TWO INCIDENTS: FIRST WAS ON FREEWAY, FAST LANE, DRIVING NORMALLY WITH ACTIVE CRUISE CONTROL. THE CAR SUDDENLY SHUT DOWN ALL ACCELERATION AND SLOWED. I WAS ABLE TO PRESS THE BRAKE AND STOP. THE FRONT CONSOLE LIT UP WITH MANY WARNINGS INCLUDING THE FRONTAL COLLISION WARNINGS. I WAS NOT CLOSE TO CAR IN FRONT OF ME BUT A MOTORCYCLE HAD SPLIT LANE PASSED ME VERY CLOSELY AND CUT IN. I HAD TO POWER OFF MY CAR AND START IT TWICE BEFORE IT WOULD GO FORWARD. I TOOK CAR FOR SERVICE, CHRYSLER DEALER FOUND NOTHING WRONG, REPLACED A COMPUTER MODULE, GAVE IT BACK. LESS THAN ONE WEEK LATER, THE CAR AGAIN SUDDENLY LOST ACCELERATION AND BRAKED. SAME LARGE SET OF WARNINGS APPEARED. BUT THIS TIME THE CAR DIDN'T ALLOW ME TO PRESS THE BRAKES. I WAS TRAVELING ON CITY STREETS LESS THAN 30 MPH BUT HAD LOST ALL ACCELERATION AND BRAKING CONTROL OF THE VEHICLE AND CONTINUED TO ROLL INTO AN INTERSECTION AT ABOUT 7MPH. THE BRAKE PEDAL LITERALLY PUSHED BACK AGAINST MY FOOT. I GAVE IT BACK TO CHRYSLER DEALERSHIP WHERE IT'S BEEN EVER SINCE. CAR HAS 1100 MILES ON IT PURCHASED JULY 14TH, REGISTRATION ON 7/16. APPROXIMATELY 300 MILES OF THE CAR WAS THE DEALERSHIP SERVICE DEPARTMENT TRYING TO REPLICATE THE ISSUE. NOW CHRYSLER CORPORATE CARES IS TELLING ME IT'S STILL UNDER DIAGNOSIS (CAR HASN'T EVEN BEEN TURNED ON IN MORE THAN 10 DAYS) AND THAT THE ONLY WAY I WOULD GET RESOLUTION IS THROUGH ARBITRATION "A FREE SERVICE". MY VEHICLE IS CURRENTLY WAITING FOR CHRYSLER STAR (HIGHEST LEVEL ENGINEERING) TO EVEN GET TO THE CASE. I WANTED TO REPORT THE SAFETY ISSUE WITH THE RESOLUTION STEPS FOR PEOPLE TO FOLLOW BUT UNFORTUNATELY I CAN'T. CHRYSLER MIGHT EVEN TRY TO GIVE THIS VEHICLE BACK TO ME AGAIN (WHICH I DON'T WANT). NOTE: DEALERSHIP HAS BEEN VERY STAND-UP. THE PROBLEM IS CHRYSLER CORPORATE.

THE HANDS-FREE AND BLUETOOTH FEATURE OF MY RADIO STOPPED WORKING 3 MONTHS AGO. I HAVE BEEN IN TO CHRYSLER SERVICE IN FORT COLLINS FIVE TIMES TO HAVE IT FIXED. THE LAST TIME WAS TWO WEEKS AGO AND THEY SAID THEY WERE GOING TO JUST ORDER A NEW RADIO. I STILL HAVEN'T HEARD ANYTHING FROM THEM. THE SERVICE MANAGER, BOB LEE, SAYS IT'S CHRYSLER'S FAULT. I JUST WANT THIS THING FIXED. 3 MONTHS IS JUST RIDICULOUS. THIS IS AS MUCH A SAFETY PROBLEM AS IT IS AN INCONVENIENCE.

A SERIOUS SAFETY ISSUE EXISTS WITH ELECTRIC SLIDING AND RAISE/LOWER TAIL GATE DOORS. THIS IS MY THIRD CHRYSLER PACIFIC, 2014, 2017, AND NOW 2019. ON THIS 2019, IT DOES HAVE ONE DOOR, THE DRIVER SIDE SLIDER, THAT HAS A WARNING BUZZER IF LEFT OPEN WHEN THE VEHICLE DRIVE IS ENGAGED, AND ONLY WHEN THE VEHICLE ATTEMPTS TO MOVE IN REVERSE. THAT WARNING DOES NOT EXIST IF THE VEHICLE IS DRIVEN FORWARD AND IT DOES NOT EXIST AT ALL FOR THE PASSENGER SIDE SLIDER. SO MANY TIMES, WE INADVERTENTLY AND UNKNOWINGLY DRIVE OFF WITH SLIDERS OPEN AND/OR TAIL GATE OPEN. THIS IS A SERIOUS DESIGN FLAW WITH THE DANGER OF ITEMS UNKNOWINGLY FALLING OUT WHILE TRAVELING. IT IS POSSIBLE THAT CHILDREN OR ANIMALS COULD FALL OUT. THE VEHICLE SHOULD NEVER BE ABLE TO BE DRIVEN IF EITHER SLIDER IS OPEN. NOR SHOULD THE CAR BE ABLE TO BE DRIVEN WITH THE TAIL GATE DOOR OPEN. WHILE THERE COULD BE AN OCCASION WITH THE CUSTOMER MIGHT INTENTIONALLY NEED TO HAVE THE TAIL DOOR OPEN TO ACCOMMODATE AND OVER-LENGTH ITEM, THERE SHOULD BE A BY-PASS SWITCH WITH A CONTINUOUSLY LIT WARNING LIGHT ON THE DASH. TO COMBAT DRIVING WITH THE TAILGATE DOOR OPEN, WE HAVE PLACED SEVERAL NARROW VERTICAL STRIPS OF TAKE ON THE BACK WINDOW TO ALERT THE DRIVER. WITHOUT THAT TAPE IT IS ALMOST IMPOSSIBLE FOR THE DRIVER TO BE AWARE OF THE OPEN TAILGATE. THIS IS EXTREMELY DANGEROUS AND ANNOYING. TYPICALLY, IF THE CLOSE BUTTON IS PRESSED TO LOWER THE TAIL GATE DOOR OR THE SLIDERS TO, IF THE DOOR ENCOUNTERS SOME OBJECT AS IT IS CLOSING, IT WILL RETRACT TO THE FULLY OPEN POSITION WITHOUT THE DRIVERS KNOWLEDGE. THIS SHOULD BE TOTALLY UNACCEPTABLE.

I HAVE BEEN DRIVING A NEW PACIFICA FOR OVER A WEEK NOW AND I KNOW THE ELECTRONIC START/STOP SYSTEM IS JUNK OVERALL. ON A FEW OCCASIONS, IT SEEMS THE ENGINE RE-ENGAGES WITH A SHUDDER AND HAS DELAYED US FROM GETTING ONTO A ROAD WHICH IS A SAFETY PROBLEM WITH TRAFFIC BEHIND ME OR GETTING INTO TRAFFIC FLOW. THIS FEATURE SHOULD HAVE AN ABILITY TO BE PERMANENTLY DISABLED BY THE OWNER IF UNWANTED INSTEAD OF HAVING TO PRESS A BUTTON EACH TIME THE CAR STARTS. WE PRESS THE BUTTON EVERY TIME, BUT THE FACT WE HAVE TO PRESS THIS EVERY TIME WE START THE PACIFICA IS IRRITATING. HONESTLY, THE ESS SYSTEM SEEMS TO BE FAULTY IN IMPLEMENTATION.

TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 45 MPH, THE "STOP SAFELY VEHICLE WILL SHUT OFF SOON" MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB ALLEN MOTOR MALL (859-236-3217, LOCATED AT 725 N MAPLE AVE, DANVILLE, KY 40422) WHERE IT WAS DIAGNOSED THAT THE RELAY SWITCH WAS STUCK. THE PART WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE AUXILIARY BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE CASE MANAGER PROMISED TO CALL THE CONTACT BACK, BUT THE CONTACT HAD NOT RECEIVED A CALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,700.

THE STEERING WHEEL PULLS TO THE RIGHT OR TO THE LEFT WHILE DRIVING AT HIGHWAY SPEEDS. HAPPENS RANDOMLY ' NEVER KNOW WHEN IT WILL TURN IN EITHER DIRECTION. WHEN DRIVING AT 60-65 AND PASSING A SLOWER VEHICLE, IT OFTEN REQUIRES FIRMLY GUIDING THE CAR AGAINST RESISTANCE BACK TO THE LANE. REQUIRES DRIVING WHILE GRASPING THE STEERING WHEEL FIRMLY TO PREVENT THE VEHICLE FROM VEERING FROM ITS PATH. WILL ALSO OCCUR AT LOWER SPEEDS BUT NOT AS OFTEN. ALSO, WHEN DRIVING ON AN EXPRESSWAY THE STEERING, SOMETIMES BUT NOT EVERY TIME, BECOMES UNSTABLE IF A TRUCK PASSES IT. IN THOSE INSTANCES, IT VEERS TO EITHER THE RIGHT OR THE LEFT. THE CONCERN IS THAT IT COULD VEER DIRECTLY INTO THE PASSING VEHICLE IF THE DRIVER IS LESS THAN ALERT AND NOT FIRMLY GRASPING THE STEERING WHEEL. DURING A LIFETIME OF DRIVING, I HAVE NEVER BEFORE EXPERIENCED A VEHICLE THAT FELT AS DANGEROUS AS THIS ONE. I TOOK IT TO THE DEALER WHO PROCLAIMED IT IN PERFECT RUNNING ORDER. I FILED A COMPLAINT WITH THE CHRYSLER (CASE NUMBER 58533009) AND WAS ADVISED TO TAKE IT BACK TO THE DEALER AND TRY TO CONVINCE THEM TO TAKE IT ON A TEST DRIVE. HOWEVER, THE DEALER SAID THEY TEST DROVE IT, WHICH IS DOUBTFUL SINCE THE MILEAGE NUMBER DID NOT CHANGE WHILE IT WAS IN THEIR HANDS. THE DEALER HIGHLIGHTED A COMMENT ON A REPORT TITLED 08-ELECTRICAL/BE-ELECTRONIC CONTROL MODULES/MODULE, ELECTRIC POWER STEERING (EPSM)/DESCRIPTION AND OPERATION THAT READS: VARIABLE SERVO STEERING: WHEN THE SPEED OF THE VEHICLE IS INCREASED, THE MODULE REDUCES THE AMOUNT OF ASSISTANCE TO THE COLUMN. POSSIBLY CHRYSLER, IN THAT STATEMENT IS REVEALING THAT THE STEERING MECHANISM IS UNSAFE AT HIGHWAY SPEEDS.

WHILE MY WIFE WAS SITTING IN THE CAR WITH THE CAR RUNNING IN PARK THE CAR BEGAN TO GO IN REVERSE AND IT STARTED TO ACCELERATE AND BRAKES DIDNT WORK AND CAR CRASHED INTO A FENCE AND SHED. MULTIPLE WITNESSES CONFIRMED HER ACCOUNT AS SHE HAD WINDOW DOWN AND WAS SCREAMING WITH HER HANDS IN THE AIR. ONCE CAR CAME TO A STOP IT WAS CONFIRMED THAT CAR WAS IN PARK. VERY SCARY.

MY 4 YEAR OLD SON WAS PLAYING IN THE RIGHT REAR SEAT. HE APPARENTLY PUSHED THE BUTTON THAT FOLDS THE SEATS. WE HAD OUR BACKS TURNED. WHEN WE TURNED AROUND THE SEAT WAS STARTING TO CRUSH HIM. THERE WAS NO IMMEDIATE WAY TO REVERSE THE SEAT CLOSING. WE HAD TO LET IT CLOSE THEN FOLD IT DOWN. THEN WE PUSHED THE BUTTON TO MOVE THE SEAT BACK UP AGAIN AFTER WE FIGURED OUT HOW TO DO THIS. HE WAS NOT PERMANENTLY INJURED AS FAR AS WE KNOW BUT WAS VERY FRIGHTENED. A DIFFERENT SIZED CHILD COULD BE INJURED BADLY. ALSO IF WE WERE IMMEDIATELY AVAILABLE TO HELP HE COULD HAVE BEEN TRAPPED FOR A LONG TIME. THE VEHICLE WAS STATIONARY IN A LOT AT THAT TIME WITH THE IGNITION OFF. *DT*JB *DT VEHICAL WAS A RENTAL CAR AND DID NOT KNW ALL THE FEATURES.*JB

TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA. WHILE AT AN INTERSECTION, THE VEHICLE STALLED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AGAIN, THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO VICTOR CHRYSLER DODGE JEEP RAM (6560 ANTHONY DR, VICTOR, NY 14564, (585) 381-5337) TO BE DIAGNOSED, BUT A FAILURE WAS NOT LOCATED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200..*BF CONSUMER STATED THERE IS A CORRECTION - WHEN TRYING TO ACCELERATE INTO TRAFFIC THE ACCELERATOR DID NOT RESPOND THEN ALL OF SUDDEN SURGED FORWARD. THIS HAS OCCURRED 3 TIMES.*JB

MY VEHICLE WINDSHIELD DEVELOPED A CRACK COMING FROM VA HOSPITAL.CALLED INSURANCE I HAVE GLASS COVERAGE.TRAVELERS CONTACTED SAFELIGHT IN MARIETTA GA. I WAS INFORMED THAT THEY CONTACTED CHRYSLER AND WAS TOLD THERE ARE NO WINDSHIELDS EXCEPT FOR ONE IN OHIO. I HAVE CONTACTED PAULDING CHRYSLER AND THEY WERE TOLD THE SAME THING.I HAVE CONTACTED CHRYSLER CORP. CUSTOMER SERVICE TWICE NOTHING.I WAS TOLD I HAVE TO WAIT TILL PRODUCTION IS DONE JUNE OR JULY FOR A WINDOW.I WAS TOLD BY THEM TO RENT A CAR FOR 3-4 MONTHS [$3000-4000]OUT OF MY POCKET.SO I DRIVE WITH A CRACKED WINDOW THAT I HOPE WILL NOT CAUSE SERIOUS INJURY TO MY WIFE OR ME.I WAS TOLD THEY HAVE NO PARTS FOR A RECALL FROM THE GOVERNMENT.SO ANY BUSTED WINDOW IN THE UNITED STATES IS AT THE MERCY OF CHRYSLER.I ASKED CHRYSLER TO GIVE A RENTAL OR TAKE A WINDOW OF ANOTHER CAR.I HAVE NOT HEARD ANYTHING.

DRIVING DOWN THE HIGHWAY IN NORMAL WEATHER CONDITIONS AND THE PASSENGER FRONT WINDOW JUST EXPLODED, COMPLETELY SHATTERED AND CAME INTO THE VAN, GLASS GOT ALL OVER MY PASSENGERS. THERE WAS NO ROCK OR OBJECT THAT HIT THE WINDOW.

VEHICLE HESITATES FROM GEARS 1-4 JERKING THROUGH EACH GEAR. HAVE HAD VALVE BODY REPLACED NOT FIXED. HAVE BEEN TO DEALER 7 TIMES AND WAS TOLD THIS IS THE WAY IT IS. PURCHASED THE VEHICLE NEW AND WAS REPORTED IMMEDIATELY NO OFFER OF MONEY BACK.

THE VEHICLE JERKS (HESITATES) WHILE ACCELERATING FROM A START TO ABOUT 37 MPH. SUSPECT GEARS 1-4. HAVE BEEN TO DEALERSHIP 7 TIMES SINCE I PURCHASED THE NEW VEHICLE. HAVE HAD VALVE BODY REPLACED, ADAPTATIONS RESET, EVEN THE RADIO WAS REPLACED ALREADY. VEHICLE NOW HAS 1000 MILES ON IT AND STILL HAS ISSUES. THE DEALERSHIP SERVICE HAS TRIED EVERYTHING THEY CAN ASIDE FROM REPLACING THE TRANSMISSION. THE ZF 9 TRANSMISSION IS THE PROBLEM AND CHRYSLER (FCA) HAS REFUSED TO FIX THE PROBLEM AS THEY CONTINUE TO GET MANY MANY COMPLAINTS.

SMOKE AND FOUL ROTTEN EGG SMELL COMING FROM DRIVER REAR QUARTER PANEL WHERE BATTERY SITS. FIRE DEPARTMENT CAME OUT AND REMOVED PANELING AND BATTERY WAS FOUND TO BE EXTREMELY OVERHEATED. VEHICLE WAS PLUGGED IN CHARGING WHEN THIS COURTED IN OUR GARAGE. I IMMEDIATELY UNPLUGGED IT AND CALLED 911

COULD NOT START CHRYSLER PACIFICA FOR ONE HOUR FRIDAY MORNING. FINALLY STARTING, THE ENGINE SHUT DOWN WHILE MOVING AT LOW SPEED APPROACHING A LIGHT (AT TIME THOUGHT IT WAS THE GAS SAVING FEATURE) AND WAS VERY DIFFICULT TO START. DROVE IT TO DEALER MONDAY, AFTER A VERY DIFFICULT START FOR A FIX YESTERDAY. DEALER COULD NOT DUPLICATE PROBLEM SO I DROVE HOME, PARKED, AND TODAY IT WOULD NOT START. I HAD TO HAVE IT TOWED BACK TO DEALER. CONCERNED ENGINE COULD SHUT DOWN AT SPEED LOCKING CONTROLS. AS CAUSE IS UNKNOWN, I BELIEVE THIS IS A SAFETY ISSUE FOR CHRYSLER AND A HEADS-UP TO THE NHTSA. THE PROBLEM BEGAN WITH ABOUT 150 MILES ON THE ODOMETER AND THE VAN NOW HAS ABOUT 475 MILES. *DT UPDATED 11/30/18*JB