2017 Chrysler Pacifica Problems & Complaints

My 2017 Chrysler Pacifica experienced repeated engine timing and oil system failures. The vehicle first developed a check engine light and engine timing code (P000D – camshaft position slow response). The vehicle was inspected by a dealership service department. Shortly after, a major engine oil leak was discovered from the oil cooler / oil filter adapter assembly. The vehicle required repair of the oil cooler assembly and associated seals. After that repair, the vehicle continued to experience engine timing issues. The dealership later confirmed failure of the cam phaser components associated with the engine timing system and performed a repair. Within days of the repair, the check engine light and engine timing code returned again. The failure involves the engine valve timing system and oil pressure dependent components based on Autozone code check. Improper camshaft timing can affect engine operation, cause loss of power, rough running, or possible engine stall while driving, which creates a safety risk in traffic. The issue has been inspected and confirmed by a dealership service department. The vehicle is available for inspection upon request.

The auto start/stop malfunctioned and then the engine sounded like it was going to die. It is available to look at. I thought it was going to stop in the middle of the road. Unknown Unknown The auto start stop light came on and said it was unavailable. They just first appeared today. And the engine light is on.

Check engine light came on at 87K miles, took to dealership and code was P0303. Dealer had to replace 6 spark plugs, warped head, head gasket and oil change. Dealership knew of this problem with faulty heads from the manufacturer and no recall has been started from Chrysler. Car has never overheated or shown any other symptoms. It has been 2 years, 3 months and less than 27K miles and I have another check engine light with the same code. Dealerships says I have another blown head gasket, and it needs to be replaced. Vehicle cannot be driven until it is replaced.

I experienced a check engine light and intermittent starting issues with my vehicle (Chrysler Pacifica Hybrid 2017). [XXX] At times, the vehicle would not start, but after some time it could start again. After researching the issue online, I found that there are active safety recalls for this vehicle related to the hybrid system (including battery and inverter/PIM). I immediately contacted the dealer: [XXX] An appointment was scheduled for April 1, 2026 at 4:00 PM. I dropped off the vehicle at approximately 3:50 PM and handed over the keys. Prior to visiting the dealer, I purchased a diagnostic subscription tool to better understand the issue, as many owners report dealers misdiagnosing these problems. The diagnostic results indicated issues related to the PIM (Power Inverter Module), including required updates and possible internal diode failure. This matches the symptoms I experienced, where the vehicle would intermittently fail to start. I have attached photos showing error messages related to PIM update and hybrid system faults. On the next day, the dealer informed me that they would only perform a diagnostic for $180 instead of processing the issue under recall. I believe this is incorrect, as the symptoms match known recall conditions (loss of power / hybrid system failure), and recall-related diagnostics should not be charged to the customer. The dealer is refusing to proceed under recall and is attempting to charge for diagnosis. This is a safety issue and should be handled under recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The steering wheel sticks in a slight right and left turns (from about the 11:00 or 1:00 position) when I straighten out the wheel. It does it on highway on and exit ramps, during passing maneuvers and any slight right or left bends in the road. There are no unusual noises associated with this. During these gradual curves the wheel will not self-center to return to straight ahead. Extra force is required to force the steering to respond resulting in the car jerking right or left. This is unexpected and very scary when it first happens because I feel I've temporarily lost control of the steering. My passengers are alarmed as the car is jerked to the side at highway speeds wondering why I'm jerking the car so violently while performing a gradual turn or passing another vehicle. It seems to happen more on long drives (2 to 3 hours) and not so much on short drives. It almost feels temperature related as I don't notice this behavior on short drives around town but mostly at higher speeds on expressways. This has been occurring over the last several years but only noticeable on long road trips.

Intermittent power steering issues with steering wheel becoming “stuck” in one position. Also steering wheel gives resistance while turning at slow speeds, becoming jerky at times.

For several months I have been having problems off and on with my vehicle not shifting into drive, neutral, or reverse. It runs fine but becomes undrivable. Until this last time, I was always able to keep trying, let it sit overnight, etc... and it would eventually shift into gear. Currently it does not, I had to have it towed to a shop to be repaired. This is a problem, the vehicle has left me stranded on several occasions. My daughter was recently home from collage and I could not let her use my car for fear she would get stranded somewhere. It was towed to a local shop, who was able to confirm that the transmission has an internal short. This is a very common occurrence with this vehicle. The transmission can not be repaired and it needs a new one. Each time the transmission would fail a dash light would come on with a P in a circle with an explanation mark next to it and an engine light. This happened several times, in the past I was able to clear the light and drive the car, but this time it would not clear. The transmission is shoot and needs to be replaced. I purchased the car new in February of 2017, and have always properly maintained the vehicle. It has approximately 79,800 miles on it. I have researched this issue and it is very common, this is a known problem with the 2017 Chrysler Pacifica. I have attached a Warranty Bulletin that seems like it should cover my vehicle, but I called the Chrysler Customer Hotline and they are telling me my vehicle is not covered. I have taken care of this vehicle, I drive it very gentle, there is no way this transmission should have gone bad. I am going to get this repaired at the shop, they have ordered me a new transmission. The Chrysler case ID # is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle “slams” into gear and goes into “limp” mode. RPM’s increase dramatically and speed accelerate ration is very low. Check engine light on and several U codes show. And P0301

The check engine light is on my Chrysler Pacifica 2017 Limited with error codes P0302 and P0306, indicating misfires in the second and sixth cylinders. The vehicle was purchased brand new in 2017 from a Chrysler dealership in Olathe, Kansas and currently has approximately 97,000 miles. So far, the spark plugs and valve cover gasket have been replaced, but the same error codes persist. The mechanic is now recommending head gasket replacement, with an estimated repair cost of up to $5,000, which is extremely high. After researching this issue online, I found that thousands of Chrysler owners have experienced the same problem, yet no recall or corrective action has been issued by Chrysler. I contacted Chrysler customer support directly, but was informed that no assistance could be provided because the vehicle is out of warranty. We chose to purchase this vehicle based on the trust, reliability, and customer service reputation of Chrysler, but unfortunately, this experience has not reflected those values. An engine failure of this magnitude at this mileage is unacceptable, especially when it appears to be a known and widespread issue. I strongly believe Chrysler should take responsibility and provide assistance for this engine defect.

My 2017, Chrysler Pacifica van just stopped for no reason whatsoever scaring me to death, I was just driving with no issues then all of a sudden as, drove into a Restaurant parking lot my van just turned off on its own before I could get in parking spot. It would not restart so I had to get it tolled. Ended up spending over $3000 two different Mechanics, one being the Hawk Chrysler dealer, in Forest Park, Illinois, the other one a private mechanic Abes Auto Repair in both cases I had lots of work done it was one issue after another, First I was told it could be the starter, than the, battery, after returning (engine light back on within 24 hours or less of work completion) then injectors, spark plus, gasket, cylinder all replaced and still continues to have engine issues. Every time engine the Engine light turned back on shortly or a day after, the engine being serviced. Whats worst is each time the engine light comes on it is new issue. So far no resolution to date. This last time the Mechanic had my Pacifica for exactly a month and one day got it back light was off drove it 30 minutes light came back on new service issue. I have paid more into the Chrysler that I owe. At this point I have no choice but to park it and continue to pay my van payments for a van which seems to have several issues one after another. Now my engine light is blinking so I cant not even take it to a repair shoppe. There is something going on that service people are not able to fix.

This car has had so many issues in the 2 years that i have had it. Blown head gaskets, hard shifting, cruise control getting stuck in a high gear and not shifting. When fixing the head gasket it was apparent that it wasnt the first time being fixed. For such a nice vehicle it has way too many problems for the amount i purchased it for. There needs to be some sort of compensation for this. Upon looking into these issues there are thousands among thousands of people with the same head gasket issues and transmission issues as well.

The vehicle is experiencing multiple serious mechanical failures affecting the brake system, powertrain, and steering/wheel components. The brake system produces a constant hissing sound and appears to have lost braking assist. When the brake pedal is depressed the vehicle continues to roll forward and requires excessive force to stop. The vehicle has rolled forward while braking at intersections, creating a significant safety hazard for both the driver and surrounding traffic. These symptoms were first reported on February 4, 2026. Shortly afterward the vehicle was inspected by a Chrysler dealership, which documented a brake vacuum leak in the braking system. Despite that inspection and documentation, the braking condition has continued to worsen and the vehicle no longer feels safe to operate. The braking performance is inconsistent and stopping distance appears to be increasing. In addition to the braking failure, the vehicle experiences powertrain issues including transmission hesitation, delayed shifting, and loss of power during acceleration and when driving uphill. The vehicle also has severe vibration and instability originating from the front driver-side wheel or steering area while driving, which affects vehicle stability and control. These combined mechanical failures involving braking, drivetrain operation, and steering/wheel stability create a serious safety risk during normal operation, particularly while braking in traffic or attempting to maintain control of the vehicle. The vehicle currently feels unsafe to operate due to these worsening conditions and unresolved mechanical defects.

After a curb impact, the vehicle immediately experienced a no‑start condition. The failure appears to be collision‑related electrical damage in wiring routed through the lowered‑floor mobility‑conversion area installed by BraunAbility. The vehicle was fully operational before the impact and became completely inoperable immediately afterward, with no warning lights or prior symptoms, creating a safety risk for mobility access. United Access (BraunAbility dealer) performed no diagnostic scan, no wiring inspection, and produced no documentation. They stated they could not identify the cause or access the wiring. Houston Dodge Chrysler Jeep Ram produced no diagnostic findings. Their only record, a Multi‑Point Inspection, showed no codes, no scan results, and no wiring notes, and incorrectly marked the visibly damaged left front tire as “OK.” The technician who completed the MPI left shortly afterward, and no further diagnostic work was done. The General Manager, Ben Nash, confirmed in writing that no repairs were performed and the diagnostic fee was waived. United Access reported that the dealership told them there were “two shorts in the wiring harness,” but this was only a verbal statement with no documentation, scan report, or technician notes, and no facility has been able to confirm it. An independent repair facility replaced the battery, but the vehicle still would not start. They reported that the wiring is extensive and non‑standard due to the BraunAbility conversion and reached a wiring‑complexity impasse. BraunAbility stated they conducted a “thorough review,” but provided no diagnostic evidence and relied entirely on undocumented verbal statements. The precise failure point cannot be confirmed because no facility could access or trace the conversion‑zone wiring, but the sequence of events clearly indicates collision‑related electrical damage. The vehicle remains in a no‑start condition.

we've had to replace the engine. Twice and the electric power steering quit, working completely.And now they want five thousand dollars to replace it.When it's a known problem.

Vehicle lost power, steering, and breaks on the george washington bridge in NYC causing it to roll into the back of another vehicle.

Around October/November 2025, the vehicle began having intermittent steering issues that have progressively worsened. The steering wheel becomes stiff or feels stuck, and at times it jerks on its own before correcting. Other times I must pull harder to get it to respond, causing over‑correction and difficulty maintaining my lane. This has happened at various speeds, including 65–70 mph on the interstate, and I nearly collided with another vehicle due to sudden loss of steering control. The vehicle also has ongoing electrical malfunctions. The center screen glitches, causing the heat/air settings to scroll on their own, the radio to constantly scan, and the touchscreen and knobs to stop responding. The navigation system shows incorrect locations, sometimes placing the vehicle in another state or in the ocean. The system has also made random phone calls on its own and has added a second call during an active call without input. During one incident while turning at an intersection, the vehicle lost power and shut off mid‑turn. I coasted to the side of the road and restarted. At the same time, the screen blacked out and flickered, and the ignition button malfunctioned. No warning lights appeared. The battery has died multiple times and has been replaced several times, and software resets have not resolved the issues. These problems were intermittent at first, making it difficult to take the vehicle to a dealer, but they have recently become more frequent and severe. While researching possible causes, I discovered that NHTSA has an open investigation involving similar steering and electrical failures in this model. The combination of steering malfunction, electrical instability, uncommanded inputs, and an engine shutdown presents a significant safety risk.

Description of Incident: On February 15, 2026, my 2017 Chrysler Pacifica Hybrid experienced three distinct and severe safety system failures involving the electrical system, power seats, and the power sliding door. Power Sliding Door Sensor Failure: While my minor son was entering the vehicle, the power sliding door closed on his leg. The pinch sensor failed to detect the obstruction and did not reverse. This resulted in physical bruising and marks on the limb (photographic evidence maintained). Unintended Passenger Seat Motion: While the vehicle was stationary, the front passenger power seat moved forward to its maximum limit without user input. I was seated in the chair at the time and was pinned against the dashboard before I could intervene. Electrical Shock: My minor daughter received a perceptible electric shock upon touching the exterior door-handle button to open the sliding door. Components Involved: Electrical System Seats (Power) Sliding Door (Power) Injuries: Yes (Soft tissue bruising/marks to minor’s leg). Risk to Safety: Had the driver's seat moved forward without input while the vehicle was in motion, this absolutely could result in loss of control of the vehicle and an accident. Had the sliding side door continued to close on my son's leg, it could have caused severe injury. Had the electrical shock been worse, it could have resulted in burn or injury. The vehicle is available for inspection. It has not yet been inspected by the manufacturer, police, or insurance. The issues have not repeated at this point, although the vehicle was not used the last 12 days. I do not have confidence in its electrical components. There were no warning lamps, messages, or other indications of any problem with the vehicle.

The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on the vehicle; it stops the car from shifting, car won't start up, windows stop working, all of the warning lights turn on, etc. The issue seems to be a manufacturing defect; the soldering cracks after a while, so the low voltage applications malfunction. Many people have noticed the problem, but the dealerships refuse to do a recall or address the issue properly. The vehicle has been in and out of the dealership probably 10 times in the last 7 months or so. The vehicle is available for inspection upon request. This problem is unsafe because it can occur while driving on a freeway which can cause an accident. Every warning light comes on when the malfunction happens.

Steering wheel is sticking between the 11:00 and 1:00 position starting around 40 MPH.

I keep getting the same codes every few weeks. P0732

Oil leak from oil filter housing

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving approximately 30 MPH, the steering wheel became difficult to turn to the left or right before the vehicle stalled. The steering assist warning light was illuminated. The vehicle was pulled over and restart and driven to the residence. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. Prior to the failures, the vehicle was difficult to start while cold-starting. The contact researched online and related the failure to NHTSA Campaign Number: 19V348000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 125,000.

Steering wheel sticks when making gradual turns in curves when around the 11 o’clock and 1 o’clock positions. Living in a state with snow and ice makes driving scary, not knowing if my steering wheel will stick in a curve. Took it to a repair shop, but they said it would need to be looked at by the dealership.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and turning the steering wheel in either direction, the steering wheel was sticking, with a knocking and jerking feeling coming from the steering wheel. The cause of the failure was not yet determined. The local dealer and the manufacturer were not contacted. The contact stated that the vehicle had experienced the same failure list in NHTSA Action Number: PE25009 (STEERING). The contact stated that the vehicle experienced the failure listed in the NHTSA Action Number. The failure mileage was 120,000.

Right and left lower control arms are failing. Steering rack replacement is required for repair and imperative for safe vehicle driving. The safety of people in the car is greatly at risk. Since learning about the true problem, the van is parked and we're having to borrow another car for transportation. The issue is that when turning, the steering wheel gets stuck. This seems to occur at 11 o'clock and 1 o'clock positions during turns. The Chrysler dealer was able to reproduce the issues when taking the car on a test drive. The component has only been inspected by the dealer. This issue first appeared about 6 months prior to it seemed like a fluke at first. The occurred became more consistent and that's when we took it in for surface. We took it into a local auto shop a few times and they were unable to detect the issues. Then we took it into the dealership where they were able to identify the issues. I'm not sure if there were warning lamps prior to failure.

After purchasing a used 2017 Chrysler Pacifica from Massey Cadillac of Orlando, a warning light appeared during the initial drive indicating a malfunction in the Auto Start/Stop system (capital letter “A” inside a circle with an exclamation point). The system was disabled and indicated service was required. The vehicle was inspected by an authorized Chrysler dealership, which confirmed that the auxiliary ESS (Engine Stop/Start) battery was missing, not failed. Installation of the auxiliary battery and associated mounting hardware was required, indicating the component was not present in the vehicle at the time of inspection. The auxiliary ESS battery is part of a safety-related system. The servicing dealership advised that operating the vehicle without this battery can result in intermittent loss of power steering assist and potential loss of motive power without warning, increasing the risk of a crash. The condition was confirmed by an authorized dealer and is available for inspection upon request. The warning indicator appeared immediately upon operation of the vehicle following purchase. No collision occurred, but vehicle occupants, including children, were placed at risk due to the missing safety component.

We purchased the vehicle in 2020 with appx 33,000 miles. In fall 2023- winter 2024 it began having electrical glitches when the weather was cold. The car will start, but will not shift into gear. It throws alarms such as service Parking Brake, Shifter, Engine, Traction Control and that you must put it in Park. Although it obviously is in park or it wouldn't have started. The dealership kept it for a month Nov-Dec 2023 and could not get it to recreate the problem, but replaced the battery since it "failed". We went on vacation for Christmas and had issues with it not shifting after it sat all night in the cold. However, the problem is intermittent. But the cold seems to be the consistent factor. Once the weather warms up, it does fine. Although 1 time in sumer 2024 with very high temps 100+ it threw the same alarms and would not shift into gear upon starting the car. We continued to have issues in Fall 2024/Winter 2025. It did great throughout spring and summer, began issues again in Fall 2025 into this Winter 2026. It has left us stranded, unable to get the car to shift sometimes for 10-15 minutes while we "warm up the car" but sometimes it takes 30-60 minutes. We've began putting a space heater nearby it for a couple of hours each morning before we need to drive it, but that doesn't always work either. While extremely frustrating, it hasn't been considered dangerous until a week ago. We came out of church and it was chilly, so I expected it would not shift into gear. It surprised me when it started AND shifted. However, as soon as I got on the main road up to 40mph, the engine completely lost power and threw all the same alarms. The stretch of county road had no shoulders and deep ditches, so barely made it coasting to a neighborhood to pull over. Searching on the Internet, we narrowed it down to the CAN BUS star connector, replaced it, and it drove better than ever! Until it was cold that night! Likely needs soldered, can't reach it behind glovebox.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving approximately 40 MPH, the vehicle became difficult to maneuver. The power steering warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed; however, the vehicle was not repaired. The contact researched and became aware of an unknown recall; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.

2017 Chrysler Pacifica Minivan Right passenger door fell off and out at the back when my wife was opening the door manually in NJ 20 degree temp - - almost injuring my wife. The back end corner of the door fell to the ground when both the top support and middle support came completely out of their tracks. The door is still attached front bottom. The door is very heavy and could have cause severe injury if rear corner landed on a foot or a child. It also shattered the glass corner and track behind the door throwing shards of broken sharp pieces over the floor as shown in pics.

Vehicle was purchased with 95,xxx miles. Within 10 days sporadic transmission jerks and stalls started. Taken to repair facility 3 times over next 2 months with no issues found. During long distance trip transmission felt rough and sluggish. Transmission was serviced. Engine light on. Repair facility replaced all spark plugs, coil packs and cleared codes. 2 weeks later light came back on. Transmission still not functioning properly. Repair facility called Chrysler specialist technician in and no issues found. Engine codes cleared. Engine light came on next day. Repeatedly faulting for cam response slow. Repair facility replaced lifters and rockers in cylinder 6. All cam sensors and solenoids replaced. Engine light stayed off for 3 weeks. A RECORD. Light back on but no issues found during 3 hour test scan. Transmission still shutters, jerks and stalls. Total “repairs” $68xx.xx and over 28 days out of service. Vehicle now has 128,xxx miles and is barely drivable.

I am reporting a serious safety issue with my 2017 Chrysler Pacifica, purchased in February 2024. The vehicle experiences repeated drivetrain shutdowns and unsafe operation due to confirmed failures in the transmission control module and valve body, diagnosed by Chrysler Dodge Jeep in North Las Vegas, Nevada. These malfunctions prevent proper gear engagement while driving, creating a significant risk to myself, my five children, and others on the road. Multiple dashboard warnings—including “Service Electronic Stability Control,” “Park Sense Unavailable,” “Park Brake Temporarily Unavailable,” “Blindspot Alert Temporarily Unavailable,” “Service Trance Stop Safety Shut Off Engine to Engage Park,” and “Accessible Cruise Control Unavailable”—have appeared intermittently since purchase. Dealer inspections and diagnostic reports confirm the problem, but repair costs exceed the vehicle’s value, leaving the issue unresolved. This ongoing safety hazard requires immediate investigation to prevent potential harm to passengers and other drivers.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving 60 MPH, the message “Service Rack and Pinion Gears” was displayed. The contact stated that it was difficult to turn the steering wheel to the left or right. The contact was able to drive the vehicle to an independent mechanic. The mechanic diagnosed the vehicle and replaced the rack and pinion gears and the steering module. The vehicle was repaired; however, after the repair to the steering, the contact experienced a failure with the transmission. The contact stated that while stopped at traffic signals, after depressing the accelerator pedal, the vehicle failed to respond. The contact stated that several unknown warning lights were illuminated. The contact stated that the engine was running but was vibrating roughly, and then the vehicle jolted forward. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact stated that during another failure, while the engine was running, the vehicle failed to respond as needed. The vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the transmission control module needed to be reprogrammed. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the same dealer who diagnosed the vehicle and determined that the shifter module needed to be replaced. The vehicle was repaired; however, the failure reoccurred, and the contact had the vehicle towed to the same dealer. The dealer had the vehicle for several days and called the contact to pick up the vehicle, and informed the contact that the vehicle was repaired. The contact stated that the vehicle had failed again, and the vehicle was no longer able to start the vehicle. The manufacturer was not informed of the failure. The failure mileage was 184,136.

The steering on my 2017 Chrysler Pacific sticks at the 11 and 1 position. It causes me to over steer while driving down the road or on the interstate and then it feels like the vehicle is swerving and I have to hold the steering wheel tight. Usually before this the service electronic stability control will come on and lately the service airbag light has been coming on all at the same time. All the notifications will go off when I turn the vehicle off and come on randomly while driving. It is very scary and dangerous causing tense driving on the steering wheel because you never know when it will happen.

This is a complaint regarding an inadequate recall remedy for Recall Z75 (NHTSA 24V-538). The manufacturer's software update rendered my 2017 Pacifica Hybrid inoperable due to DTC P0C77. While the battery was ultimately replaced under warranty, the manufacturer is refusing to reimburse $1,948.74 in rental expenses despite a prior verbal commitment to do so. This constitutes a failure to provide a 'free and effective remedy' as required by federal law for safety recalls.

2017 Chrysler Pacifica at 70k miles, check engine light came on. After engine warm up, engine starts to rough idle. Diagnosis is misfire on cylinder 2 (code P0302). In addition, vehicle voltage fluctuates in gage cluster between 12-14 volts. No issue until engine is warm and no issue above idle or with load. Injectors were checked and fine, coils and leads were replaced. Fix did not work. Took to Chrysler dealership for addition diagnosis. Dealership diagnosis is cylinder head warpage due to overheating. Single owner of vehicle, regularly maintained and with no “low coolant” engine light.

Steering sticking driving approximately 40 mph when on slight turns. Happens frequently and seems very unsafe. No warning, just happens.

When going around a curve (several times this has happened), the steering wheel feels like it is sticking which causes me to have to jerk it to get it out of that position to keep from wrecking, however this is dangerous and could cause an accident. It happens every time I drive it. No warning lights and no one knows what’s causing it. I have done research and this seems to be an ongoing issue with this specific vehicle.

We bought this vehicle from a local dealer in March (9months ago) in the time we’ve had it… it’s been in the shop for about 6 of them. 1- About 3 weeks after the purchase it shut off while I was driving on the highway. We then took it to the dealership in Jasper, Ga bc the error code said the pcm needed to be reset. They couldn’t get it to reset so they embarked on a diagnostic that took 3 months to discover the fuel pump was “too small”. The dealership repair guy assured us this was a solve to the issue, they’re tech put 200 miles on it an had no issues. 2- The day we got it back the check engine light came on and while going around a curve to the right, the wheel locked up on me and almost drove me into a mailbox. We turned around and went right back to the dealership. They had it for another couple weeks and told us we needed a new rack and pinion. We couldn’t afford the $6000 they wanted to fix that. So we then called the guy we bought it from and he had a local repair shop take a look and they replaced some parts on the rack and said it was good to go. 3- got it back and the check engine came on again, they code said pcm needed to be reset. We couldn’t get the dealership to call us back so we went to the local shop o’reileys recommended and they deducted some gauges needed to be replaced. 4- within a couple weeks the van was sputtering and cutting off again, we took it back to the local shop and the only thing they could think to do was change the auxiliary battery. 5- we’ve had it for about 2 weeks… 2 days again I went to start it up and it cut off. I had to wait a few minutes to try again and it started. Then yesterday while driving we stopped a red light and something popped and the dash lit up with errors and a grinding noise started. We went to accelerate to turn and started rolling backwards while in drive. We slammed on the brakes, turned the cautions on and put it in park and still rolled backwards. We had to get a tow back to the local shop.

Our Pacifica loses power randomly and doesn't always start when we push the start/stop button. The passenger side window rolls down and power controls all go haywire causing a loss of power. The dash flashes a quick message to service the BCM and the check engine light comes on. It's intermittent and sometimes happens in the middle of the road while driving. It's gotten worse now that it's cold outside, but I don't know if that's related. I checked our VIN against recall 19V-348 but it isn't listed.

Due to faulty plastic fuel neck hose . When pumping gas the gas tank piece broke off .which now I have hard time putting gas in , I can never get it filled up with gas because it keeps stopping as if it’s full , which in this case it’s not . And I have to hold the piece to get fuel in . This can be dangerous it could cause over fill gas to flow over or even on one’s skin or instance catch on fire . This part needs to be stronger as in metal not plastic fuel neck. Also without warning no lamp lights showed up .

It loses power alot especially uphill. It smells like burnt oil all the time. Smokes out exhaust. Hesitates anytime you put the gas down. And then clunks around sometimes too

The power steering went out without warning. Turned the vehicle on after getting gas and the could not turn when pulling out, then the light for the power steering came on. Checked 2 of the power steering fuse and found that one was a little unseated. Pushed that in and eas able to drive home. Tried to drive the vehicle the next day and the power steering went out while driving. Was able to make it home, but with great difficulty parked at an angle. When trying to move the vehicle to a more appropriate spot the steering wheel was wiggling itself. The power steering warning light is on again. A mechanic has not looked at it yet. We can not afford that but need the vehicle fixed, so plan to attempt to resolve the problem ourselves.

The 2nd row seat headrest remains in the forward facing position (parallel to the ground) and not upright. The headrest won’t lock into the upright position anymore which is causing a major safety concern. The head rest will move up and down, but not lock into position. The passenger has to hold the headrest into the upright position or not use the seat at all based on safety concerns of head/neck protection in the event of an accident. No accident or incident has happened. The other headrest on the other side works fine for now, but one is broken. I am requesting this headrest to be replaced free of charge by the manufacturer based on safety concerns and safety protection necessary. In addition, this mode of seat and headrest does not work properly with car seats. We have had to uninstall the headrest in order for a car seat to sit flush with the middle seat so the car seat doesn’t rock back and forth.

The contact owned a 2017 Chrysler Pacifica. The contact stated that while the contact's husband was driving at an undisclosed speed, the contact's vehicle was involved in a crash. The contact stated that a nearby vehicle drove in front of the contact's vehicle and then suddenly applied the brakes. In addition, the contact vehicle rear-ended another vehicle. The contact stated that the rear passenger seat belt did not restrain. The contact stated that the waist strap did not restrain. The contact's son, who was seated in the rear passenger seat, was thrown forward. The contact's son did not receive medical attention; however sustained injuries to his neck, back, and right and left shoulders. In addition, the contact's son sustained severe pain in his lap area. The contact, who was seated in the front passenger's seat, later went to the local medical center. The contact sustained severe pain and bruises to both legs from the air bag deployment. The contact stated that the ongoing pain was so severe. The vehicle was taken to a local tow yard. The vehicle was condemned as a total loss. A Police report was filed. In addition, the contact referenced an unknown seat belt recall that was initiated a while ago. The dealer was contacted; however, the contact was informed at that time that the contact's VIN was not associated with the unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

Exhaust (and therefore carbon monoxide) is pumping into my vehicle whenever the cabin air intake is set to pull in out side air (the windshield defogger only works by pulling in outside air). This poses a serious safety concern, as it leaves us with two options: A lose the ability to see out of the windshield by choosing not to run the windshield fan) or B give myself and my children carbon monoxide poisoning. This is a known issue that Chrysler refuses to address because there is no pressure on them to do so, despite the imminent threat to human health and safety.

My steering has become sticky. It started slowly but has become very dangerous. I can no longer drive it safely. I have to jiggle the wheel to pull it out of a lock up during long turn in which causes the rear tires to sway. It recently started to do it while even going straight . Took it dealership but they say they can not duplicate the problem. I have talk to other Pacifica owners with the same common problem. They told me to report it. I think the dealership is waiting for me to crash my Pacifica. Thank you.

I had the recall for 73B performed in mid October to my 2017 EV/Hybrid Pacifica- 2017 and only 67K miles. No issues before. Since the recall service I’ve brought it in twice with the same problems stating Hybrid Battery needs conditioning/service. I suspect it’s the recall update that has caused all types of issues. I did go to auto zone before I brought the vehicle in just this Monday to get the codes. U0412, P1A29, P0A7F- invalid Data received from Battery energy control Module A - Lost communication with Hybrid Battery Pack Sensor Module- A Deterioration. If you google 73B recall service problems on Chrysler Pacifica - the following appears: Failure to charge and engine light: Some owners have reported that the vehicle no longer charges after the recall service and has a check engine light, with error codes like P0A0A (High Voltage System Interlock Circuit) and P0A7F (Hybrid/EV Battery Pack Deterioration), says Reddit users. Intermittent check engine light: Other owners have noted the check engine light comes on intermittently after the recall service, sometimes disappearing on its own. Battery concerns: Some owners who already had issues with the battery before the recall now report that the recall service did not resolve their problems, and a new, more significant battery issue may have developed. It appears that the issue with the Hybrid battery is not being resolved and the service recall for 73B amplifies issues for the Hybrid Pacifica Models. It may be a ploy from Chrysler for owners to get “rid,” of our vans. I’m contacting the lawyers of the class action lawsuit with this information. It’s so unreasonable for Chrysler to do this and not offer further support. The time, stress, anxiety and loss of a proper running vehicle has really impacted my family.

About once a week while driving, the steering seems to catch or lock up for a moment. This usually happens when the steering wheel is just slightly off center by 15 or 20 degrees and more often to the left side. You can force to turn through it however it maturely free up and cause you to oversteer and weave on the roadway. It is serious enough that my wife refuses to drive the car. I noticed that there was an alert for steering problems for my type of car but when I entered my VIN number it isn’t included. Why not?? It is exhibiting the exact same symptoms as those that many others have reported. Does there need to be a fatal crash before something done about this critical issue?? VIN # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Brake booster and vacuum failing due to cracked diaphragm

My 2017 Chrysler Pacifica Touring-L has suffered repeated and dangerous electrical failures since purchase. Shortly after buying it from AutoNation Chrysler Dodge Jeep RAM in Valencia, CA, I had to return it twice for electrical repairs that kept it in service several weeks under warranty. About two years later, while still under extended warranty, the engine underwent a complete rebuild for multiple-cylinder misfire codes that were likely caused by intermittent CAN-bus voltage loss rather than a mechanical defect. Over the past nine months, the vehicle has again developed severe electrical faults while driving: sudden loss of power steering assist, all dashboard lights illuminating, windshield wipers activating spontaneously, and the engine failing to shut off using the Start/Stop button. The vehicle has also stalled without warning while driving in traffic or idling at red lights, restarting only after 5–10 minutes and blocking traffic lanes, placing me and surrounding drivers at significant risk. Two major repairs in the last two weeks failed to resolve the defects: (1) repair of the CAN-bus system after the vehicle would not start and acted erratically while driving, and a week later (2) replacement of the brake-booster vacuum pump, which was shorted internally and caused CAN-bus shutdown, complete steering loss, sudden braking, and no engine power. The vehicle is currently at Dependable Chrysler Dodge Jeep Ram, Canoga Park, CA, awaiting further diagnosis despite repeated repair attempts. These symptoms match Chrysler TSBs 08-007-17 and 08-033-21 concerning Body Control Module water intrusion and communication faults. This ongoing electrical defect has caused steering loss, random stalling, ignition failure, and unpredictable vehicle behavior—issues widely reported by Pacifica owners. It poses a serious safety hazard and warrants immediate investigation and recall.

Steering sticks occasionally at 1 and 11 position while traveling at highway speed.

This van has a factory defect of the engine. These engines have known issues with blowing head gaskets and Chrysler doesn't seem to care. There are hundreds and hundreds of reports of this issue and these are just the people online talking about it. I am sure there are thousands more. https://www.pacificaforums.com/threads/2017-pacifica-engine-failure-owners-list.52928/page-19?post_id723158&nested_view1#post-723158

We are experiencing steering wheel locking on right or left gradual turns. The steering wheel locks and it has to be jerked back into a straight position. We've experienced this for over a year now. We understand it may be a chronic problem.

Steering system can feel "sticky" during gradual turns, particularly when the steering wheel is held in specific positions (around the 11 or 1 o'clock position). This can be followed by a sudden, forceful return of power steering assistance, which could lead to oversteering. This is a reoccurring issue

The internal bearings on the passenger-side sliding door failed. The failure caused the sliding door to come off its tracks, shatter the rear window, and damage surrounding body paint. The vehicle was parked on level ground when the incident occurred. There was no collision or external damage prior to the event. The owner’s manual contains no scheduled maintenance procedure related to the sliding door bearings, hinges, or tracks. This failure appears to be a design or material defect, as multiple other Chrysler Pacifica owners have reported similar sliding door malfunctions. Estimated repair cost is over $3,000. Chrysler customer service was notified. This failure poses a serious safety risk — the door can detach, potentially injuring passengers or bystanders. Please investigate this issue for potential recall or safety campaign.

I have been driving, usually at lower speeds and the entire electrical system shuts down. This has left me and my children in the middle of a busy road without brake lights. It has happened multiple times. The battery will be dead and charge multiple times, but then I end up having the electrical failure. It is terrifying. I had the battery checked and it is not the issue. I have not contacted the dealership, but plan on it tomorrow.

Power steering sticks while making gradual turns in either direction. Most commonly noted on highway entrance/exit ramps, but also slight curves in the road. Some force is needed to return the steering wheel to the correct position which has led to over correction. This is a repeated issue, not an isolated incident.

l submitted a form regarding open investigation NHSTA Action number XXX and included my invoice from the Chrysler dealership, Lake Wales, FL regarding the 2017 Pacifica power steering. As of October 26, 2025 there is nothing showing regarding the open investigation. I also requested an email in return regarding these updates. I have not received any emails in return.

Backup camera - blue screen or black screen. This has been reported several times and was recalled for the 2021-2023 Pacifica. This is dangerous. The transmission jerks really hard between 2-3 great which has also been reported as a normal occurrence that Chrysler has not addresses.

Despite repairing multiple things on the vehicle, the automatic engine start/stop continues to malfunction.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at undisclosed speeds and making gradual right turns, the steering wheel was sticking and failed to return to center automatically after the turn. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action Number: PE25009 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 91,000.

The van have issues with a head gasket, Chrysler is aware yet the dealers keep selling the van with this known problems, I reached out to Chrysler and they said they cannot help. I had the van less than a year and I had the van serviced multiple times. Im attaching this link to show you guys that there ia a lot of people having the same problem, everything starts with the smell of the coolant then the misfire PO201, po301, then after taking it it was po305 and po205, https://youtu.be/sUfTxNBkRLU?si=JoLL29t6YbHZIiVg they speak on the video how they replaced the apparently bad part then the codes come back. I had this vehicle less than a year and I had so many issues, in my search I found this happening to multiple pacifica owners. vehicle starts misfiring creating a real possibility of having an accident as the car speed had to be reduced, specially if we are on the highway.

Have noticed intermittent sticking sensation when driving. No particular direction. Just sometimes happens going around curves. Have to perk steering wheel in opposite direction to free up.

When making long sweeping turns, like highway off ramps, the steering wheel will stick. The driver has jerk the wheel back towards center to get the wheel to turn again. We have owned the car since new. We have expirenced the problem between 15-20 times. The issue seems to come in waves. We will expirence it a few times in a short time then it wont happen agian for an extended period.

The transmission in our 2017 Chrysler Pacifica has had issues with slipping, or not engaging as well as violent, hard gear shifts for at least the last 40K miles. We have taken it to the dealership several times, but the dealership said they drove the van and could not replicate the issues. It is important to note that the issues are intermittent and there is no obvious reason why it happens sometimes and not others. There have been countless instances where the van starts rolling forward from a stop and effectively slips into a neutral position before hard shifting back into gear and moving forward. Sometimes when pressing the accelerator at a dead stop the engine revs up before the transmission engages and starts to move forward. Both of these issues create serious risk of being in the middle of an intersection when this happens as the slipping is most often when attempting to accelerate from a dead stop. The hard shifts are very abrupt and startling when they occur. There does not seem to be a certain speed or gear that is more or less likely to trigger the violent shifts but they are occurring more and more often as time goes by. There have been a handful of instances where the transmission shifted gears and initiated a shudder that went away upon the next upshift in gears.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 35 MPH and turning the steering wheel to the left or the right, the steering wheel became difficult to maneuver. The power steering engaged and jerked the wheel to the left or the right of center. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 154,000.

When I was taking curved exit, 10 mph over, the wheel got stuck and over corrected itself.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the gear shifter independently shifted into park, and the service shifter error message was displayed. In addition, the contact stated that the odometer reading was incorrect. The contact stated that the odometer reading showed more mileage than the actual trip mileage. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the failure was persistent. In addition, the contact stated that the failure almost caused a crash while children were seated in the vehicle. The manufacturer was not made aware of the failure. The failure mileage was unknown.

When driving on the freeway, at around 65-75 mph, and on a gentle right bend, the steering wheel gets stuck. We can move it, but it jerks the car a little. It initially occurred rarely and was not easily reproduced. My dealer could not reproduce it. It is now becoming more common and a nuisance on road trips. It is also getting more stuck, resulting in more significance movements. I nearly left my lane when getting the steering unstuck this past weekend. We are going to see if our dealer can reproduce it.

Steering seems to stick momentarily during turns. Especially on ramps.

My 2017 Chrysler Pacifica is shutting off while driving need to be repaired

My 2017 Chrysler Pacifica shuts down while in driving

My car keeps draining my battery. Just bought brand new batteries from Less Schwab and they are both failed! The auto shop did a draw test and says the car isn't drawing power. But it's drawing power somewhere. I found 2 videos saying there's issues with the sliding door wiring corroding? Still working snd causing issues. So I'm going to test it out myself. Super frustrating. Had to buy new batteries as soon as I bought from the dealership last year and now those batteries are dead!

While driving, the vehicle suddenly shut down completely. All systems lost power: No lights Steering wheel locked/stuck Hazard lights were non-functional After approximately 2 minutes, the vehicle was able to restart, but an error message appeared: "ECU needs service" I then drove for about 2 minutes and parked. After stopping the engine and waiting for about 5 minutes, I restarted the vehicle. On restart, there were no error messages and the vehicle operated normally.

Steering sticks especially when going around turns. This is an inconsistent issue, and the car does not self-correct steering as normal and needs to be pulled back to neutral. There are no lights or warnings that this is going to happen. The car has been taken to a dealer who simply drove it around the block and said it is fine. It is not fine and if something happens to my elderly parents driving this car, this will be a much bigger issue. This becomes a higher risk when driving in high traffic areas as there is no warning that the steering is going to change. The safety risk is that the car cannot always be controlled well, and we are afraid this problem will worsen, and a manual override will not be enough. My father has been complaining about this for some time, today I drove them into the city for an appointment, almost 2 hours behind the wheel of this van, and felt first-hand how scary that is to happen when driving. I am happy to have someone come take this car for a drive and get this fixed before someone get hurt.

Took vehicle to Chrysler Dealership on May 24, 2025 for issues one being the powersteering. For a little over a month, noticed steering sticks at 11 o'clock and the 1 o'clock. Chrysler confirmed. I have uploaded the report they sent. I know there is an ongoing investigation and would like to provide my vehicle in that report. I would also greatly appreciate a response if and when there will be a recall on this so I can get it fixed. I am unable to get this item fixed as I am on a limited income. It will take me a long time to save money to have this item fixed.

The contact owns a 2017 Chrysler Pacifica. The vehicle was modified for wheelchair accessibility. The contact stated that while driving at 45 MPH, the vehicle started rocking abnormally. The contact stated that further down the road, the vehicle drove over imperfections in the roadway and started rocking excessively. The contact stated that the body of the vehicle was rocking on the frame. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the rear spindle mount was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,300.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at a slow speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. Additionally, the steering wheel seized. The message “No Letter D” or “P for Park”, was displayed and flashing on the instrument panel. The contact was able to coast to the side of the road. After several minutes, the contact was able to restart the vehicle to continue driving. The contact stated that the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 128,000.

Steering sticks or drags at 11:00 and 1:00. Will not return to center all the time. It is a safety factor. It has not been confirmed by a dealer. Said would be 2 weeks before they could make an appoint. No inspection of any kind. It happens every time I drive it.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving and making a right turn on several occasions, the steering wheel was sticking and failed to automatically return to center after the turn. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Action Number: PE25009 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.

The steering is sticking after car returns to original position from the curve road.

The fuel cap snapped off. While trying to avoid a $1000 plus garage bill I was researching on how we could possibly fix this at home. While doing the research I’ve found hundreds if not thousands of people on Chrysler forums stating they’ve had the same issue and almost all breaks are identical. I/we that have these issues and them being so common including identical breakage find that it should be Chryslers problem to fix as they clearly used faulty products that now cause major emissions issues and fueling issues. Gas spills out everywhere as the pumps register the tank as full so it either stops the pump or it spews gas out not allowing the gas to go into the tank. I’d like this to be looked into as a bigger recall since it’s very obviously a huge issue in many Pacificas across the nation.

When the wheel gets turned to the right to go around a curve, the steering wheel gets "Stuck". The car continues to turn when exiting the turn, and will only return back to center by having to pull hard on the steering wheel.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while turning to the left or the right, the vehicle hesitated while accelerating, causing the vehicle to unexpectedly decelerate. The contact stated that the failure had occurred on several occasions while turning into a busy intersection. The contact was concerned that the failure might cause a crash. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not yet contacted. The failure mileage was 40,000.

When turning to the right, around 35-45mph on a sharp turn, the steering will stick. Yesterday the sticking was so bad it almost caused me to lose control in the middle of the curb. It does not stick when taking sharp turns to the left. The mechanic has not been able to locate the issue.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while turning to the left or the right, the steering wheel remained in the position the steering wheel was turned, instead of automatically returning to center. The contact used force to straighten the steering wheel. The contact stated that the failure was most persistent while turning; however, the contact noticed that the failure had started to occur while the steering wheel was slightly turned to the left or the right. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

When turning vehicle back to the left after a slight right turn the steering wheel is difficult turn.

Most noticeable when about to merge on to highway (so a very slight turn of steering wheel), it catches just slightly, causing me to jerk the wheel in over correction.

I read that the NTSHA was looking into the 2017 Chrysler Pacifica's rack and pinion sticking at the 11 & 1 o'clock positions. Our did that a couple of years ago, but we had it repaired. Dealer replaced the rack and pinion, that fixed the issue.

Mine has a looseness feeling yet on inspection everything like tie rod ends are good. Definitely at the 11 o clock position I can get a shudder or shimmy even at low speeds. Despite it feeling loose it’s tracking excellent on the highway like everything is tight. I also get a rattle like the tie rods are loose at speeds below 30. There is no looseness anywhere on inspection. If the wheel is shaken on a drive on lift you can feel the noise in the rack mostly on the left side. Happens every day.

On December 28, 2024 my family and I were in a crash with our Pacifica van. In a gradual left turn at approximately 40 mph, the van slowly drifted to the right. I slowly corrected to the left with no affect. After slightly more left correct, the van cut hard left and crashed head into a concrete wall on the opposite side of the roadway. The steering correction inputs should not have resulted in such a hard left turn. The drift to the right should not have occurred and I was not able to correct for some reason. The vehicle was inspected by insurance and totaled. No other inspections were completed to my knowledge. There were no issues or warnings of a potential problem. We did suspect the lane keep assist system could have caused an over correction but have no way to confirm that.

During a road trip at mostly highway speeds, we experienced an intermittent "sticking" sensation in the steering wheel while trying to recenter the wheel on turns, almost as if the power steering temporarily disabled, that required additional torque to turn the wheel back to center, after which the steering felt normal again until the next time it happened.

While driving you feel the steering wheel sticking when at a certain degree. It has mostly occurred when on a curve and when going over 40 mph. We take several long trips and it has happened multiple times.

When driving and turning wheel to the right it gets " stuck" and uses more effort to straighten wheel back. Sometimes it's "stuck" to the right longer than the turn in the road and about run off the side of road. Speed does not matter happens at any speed. Happens more often than before. Happening for year and half . Have took it to 3 different mechanics and they couldn't determine for sure the reason. Said electronic power steering should not fail.

The vehicle will randomly shut itself off while it is operating causing the dashboard to flicker on and off before shutting down fully. The steering wheel gets stuck at the 1:00 position.

When turning right, changing lanes, or taking a circuar exit the steering wheel will feel stuck. You have to move the steering wheel in the opposite direction before continuing your turn. Once I let go of the steering wheel and it was locked in place duing a turn. Not as frequently, but I also experienced this while turning slight left to pass a vehicle in a passing zone on a 2 lane road. The delaership has been unable to resolve this issue. This started happening in 2024, but it wasn't until spring 2025 that is became a consistent problem that wasn't resolved by new tires, front end alignment, new brakes, or new struts.

When turning right, changing lanes, or taking a circuar exit the steering wheel will feel stuck. You have to move the steering wheel in the opposite direction before continuing your turn. Once I let go of the steering wheel and it was locked in place duing a turn. Not as frequently, but I also experienced this while turning slight left to pass a vehicle in a passing zone on a 2 lane road. The delaership has been unable to resolve this issue after having new tires, 3 front end alignments, new breaks, and new struts.

Unknown. Steering wheel sticks most days. Happens especially when turning and driving around a curb. Have felt this multiple times a day.

Steering exhibits a sticking sensation on gradual right or left turns, like while driving along a wide sweeping cu4ve on a road. The steering hangs and does not return to center, and I have to pull it back to center.

The contact owns a 2017 Chrysler Pacifica. The contact stated that occasionally, while driving at various speeds, the steering wheel failed to return to center after a turn to the left or the right. No warning light was illuminated. The contact scanned the vehicle; however, no error codes were retrieved. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.

Power steering issue when turning, if felt that the front wheels got stuck and then over corrected when I accelerated.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and making a slight right turn, the steering wheel became sticky and failed to return to center as designed. The driver had to forcefully turn the steering wheel back to center. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 152,000.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and making a slight turn in either direction, the steering wheel had become sticky and failed to return to center. During the failure, the driver forcefully turned the steering wheel back to center. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 60,000.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving on several occasions at various speeds, and turning the steering wheel to the right, the steering wheel became stiff, and the contact had to forcefully maneuver the steering wheel to correct the failure. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the power steering system needed to be replaced and reprogrammed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed and making a left turn, the steering wheel became stuck. The contact had the pull the steering wheel to correct the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000. The VIN was unavailable.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and turning in either direction, the steering wheel became difficult to return to center. The vehicle was taken to the local dealer, who was unable to identify the cause of the failure. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,000. The VIN was not available.

Steering has jerking sensation at higher speeds going around turns. Causing me to almost overcorrect. Safety of my children involved.

Today I learned that there is an open investigation pertaining to the steering on my model of vehicle. What I orginally throught to be "normal" for the vehicle I now believe could be an issue. Since I have owned this van there have been numerous random times where I have been driving and it feels like my steeling wheel gots stuck in position and required extra effort to move it. It has always been in a gradual turn or curving of the road vs in a hard right or left turn. Additionally, there has been times where I am turning at a very low rate of speed, say to turn into a parking space, where I can feel what almost seems like a "bumping" sensation from the steering wheel through my hands. I have never been able to get the issues to occur when asking someone else if they feel or experience it.This is my first van that I have ever owned, so I assumed these to be little quirks of driving the vehicle. I guess I did not realize that me, my family or other's safety could be at risk during these episodes. There were no warning lights or indications that either event was ever about to occur. I have owned this vehicle since 2019 and the vehicle is available for inspection at anytime.

I took my vehicle to the Chrysler dealership to have it check out because I noticed a hard shift when taking off when accelerating in first gear but they told me they couldn’t duplicate the issues because their wasn’t a check engine light on I’ve explained to them what I was feeling so they had me drive the vehicle with one of their technician and he seen exactly what I was talking about but they did nothing they told me when the check engine light come on in there a code they can read then they can see about fixing it this was back in 2020 and 2021 now the vehicle is starting to feel like it slipping worse in first gear and it has this suction noise in when is does shift hard it throws you and the passengers forward and the van only has 42,000 miles on it

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and making a turn, the steering wheel was sticking while making the turn, and after making the turn, it required an extra effort to turn the steering wheel. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action: PE25009 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the contact stated that the transmission slammed into gear while shifting. No warning lights were illuminated. The contact stated that the steering wheel pulled to the left while the contact was attempting to go to the right. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

The electric steering has a stiff jerk at random positions when taking a turn. It seems to happen at the 11 o clock and the 1 o clock positions on the wheel. It causes a stiffness when driving on a turn that causes myself to have to jerk the wheel to get it out of the stuck position, which causes the vehicle to jerk and causes panic. It seems to happen every time I drive the van, several times during a trip, basically every time I take a basic turn. The safety of my family is put at risk because it causes me to have to jerk the wheel to get the steering under control. This is a current on going investigation. There are no warning messages or lights on for this. Please investigate this and get this issue fixed. It’s scary and dangerous to my family and others on the road.

While turning, my steering wheel will get stuck, sometimes causing me to over correct while trying to fix it. It has been happening for quite some time and seems to be an ongoing issue. It typically occurs when I'm going around a curve, not when I'm doing a complete turn. I am afraid this could cause an accident at some point.

When I’m steering to the right of the highway, my van is hard to steer back onto the roadway.

The steering gets stuck at the 11 o'clock position. The steering wheel does not respond immediately and is putting me in a dangerous situation and causing many close encounters with the vehicle oversteering in the neighboring lanes on the highway putting me and my family at risk for a major car crash. There was a past recall on the steering where the dealer checked the ground wire but no repair was made.

The vehicle had a recall a few years ago to install updates on the PCM computer for a stalling issue but it was never corrected. The vehicle still stalls on turns and on the highway and inside the Chrysler Dealership but the dealer was not able to identify the issue. It seems that the computer tries to correct the issue but it does not work. This is very dangerous when the vehicle stalls on the highway and the car does not start. Eventually it does start after the vehicle stops but my family and I are risking our lives when we drive the vehicle. In addition when going up a steep roadway, the vehicle is not able to drive up the hill easily and I have to pull over, the vehicle computer seems to make adjustments which take 30-60 seconds and then the vehicle is able to drive up the hill. Please contact me to look at the vehicle and identify the issue with it stalling. Thank you.

When turning the steering wheel it will feel like it gets stuck for a split seconds. It happens alot.

The steering on my 2017 Chrysler Pacific sticks at the 11 and 1 position. It cause us over steer while driving down the road or on the interstate. It is very scary.

The power steering sticks when making a gradual turn which makes it feel like it's not going to straighten back up so overcorrecting is easy if you're not careful. It happens intermittently and the dealer said they were unable to reproduce it but it happens on a regular basis.

The steering wheel sticks when driving at speeds 50-70mph. When I am on a turning roadway, the steering wheel will stick in place, and will stay in that position unless forced to rotate.

The steering tends to stick in the 11 o clock or the 1 o clock position when driving on the highway. I feel it and luckily I’m able steer it straight without much force. Seems to be getting worse.

Steering wheel can randomly get stuck with mild turning or with a short curve in the road. It is much worse when driving downhill with a slight curve in the road. It is very unsafe and in order to unstick the steering wheel, the driver has to aggressively pull the steering wheel back into position to avoid overturning and driving outside the driving lane. This could definitely lead to an accident if the driver is unable to get the steering wheel unstuck promptly. This needs to be addressed immediately. This has been an ongoing issue for years so I listed the first date I really noticed this being an issue-when we took a road trip just outside the Smoky Mountains. The steering wheel sticking is horrendous driving downhill with curvy roads.

I consistently have an issue with my steering wheel sticking in a turned position when making a full circle turn (for example: exiting a highway). The steering wheel will remain locked in this position, even with no hands on it, until jerked the opposite direction which seems to unlock it.

I do all routine maintenance on my car and do my standard oil changes on time. I only have 80K miles on my car and may now have a head gasket issue. I have seen many online posts that there are many users that have experienced this issue and some looking to possibly do a class action law suit. Has this issue been looked into as a potential recall? When speaking with the dealership I advised that my check engine light had come on and I took it to my local repair shop and the code indicated it was either a coil or spark plug that needed to be replaced. My repair shop checked and it was the spark plug that needed replacing. The car was fine for 2 weeks then the engine light came on again. When speaking with the dealership they said that yes the code will usually first present as a coil or spark plug and the engine light stops blinking since it assigned a code. So that is why my engine light went off but now came back on. I am not sure why this should not be addressed by the manufacturer if so many people are having this issue with a head gasket issue with such low mileage. This repair is going to cost 1k-4k to fix which is ridiculous in an engine that is maintained and has only 80K miles.

Engine ticking,blind spot not working

The contact owns a 2017 Chrysler Pacifica. The contact stated that while his wife was attempting to park the vehicle with the brake pedal depressed, the engine unexpectedly began to rev. The vehicle then accelerated inadvertently, resulting in a collision with a pole in front of the parking space. There was no damage to the pole. The air bags did not deploy. The vehicle was towed to a collision center, and the insurance company declared it a total loss. No police report was filed. No injuries were sustained. A dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 76,000. The VIN was not available.

Transmission will have a very severe jerk when starting out, usually at low speeds, causing the driver to temporarily lose control and distract them from driving. This appears to be a very common issue on the recent model Pacifica that uses the ZF transmission. There is a serious disagreement about the servicing interval of the oil in the transmissions. Chrysler states that it is a "Lifetime" oil and does not require changing. The transmission manufacturer ZF, states on their website that it must be changed at 100,000 Km. Some Chrysler dealers say it needs periodic changing, while others say it never needs changing. The impact of this is that a significant number of transmissions are failing. When these are in warranty, they are replaced by the dealer, but those out of warranty result in a major expense to the owners, even though the owners are following the auto manufacturer's recommendations. Owners need clarification of this, and if the servicing recommendations for the ZF transmissions are in error and result in a transmission failure, the auto manufacturer should bear some responsibility. A quick scan of the Chrysler Pacifica online groups will show numerous cases such as this,

After the latest 73B recall, the engine light sporadically turn on. In one occasion, while cruising at low speed ~25mph in the electric mode, the vehicle switched to gas engine mode even there was 16 electric miles on the battery. This issue was not there prior to the recall. Need investigation on the software reliability and the underlying battery issue

Blown head gasket

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at slow speeds, the vehicle stalled with the message "Service Now” flashing on the instrument panel. After waiting for approximately 15-30 minutes, the vehicle was restarted and resumed normal operation. The vehicle was taken to an independent mechanic, and it was discovered that the oil filter adapter was cracked, contributing to the failure. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V049000 (Electrical System, Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

While driving I lost my steering and it was hard to turn as i approached traffic and attempting to turn on ramp, I had to fight steering to get off of road. I took it to a garage and technician diagnosed it and said it is a steering module mounted outside under vehicle.

The contact owns a 2017 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The check engine and battery warning lights were illuminated. The vehicle was taken to a local dealer, where it remained for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.

When driving van will jerk or bang like slipping in gear, feels like possible being hit from behind, we have tried the adaptive learning reset several times, we had just purchased this less than 2 months ago with about 4800 miles in it. Feels dangerous to drive, especially with kids. We are scared to even try the cruise control. We heard and read online many whey same issues, with warranty and having there vans in dealership on several events, having reset in software upgrades, transmission replacement with only the problem to return. Please fix this, this one of my vehicles that unfortunately I have to drive because it's my only vehicle. This problem happens at lest everytime I'm driving daily, it started maybe a few weeks ago from the time this has been written.

The check engine would blink and the engine would shutter for a few minutes when the van would start. It would drive around normal. A few days later the van would not start at all. We checked both batteries and they were not the issue. We then towed the van to a Chrysler dealer who checked the starter and alternator, those were both good. They stated the engine was seized and quoted $15,000 for a new motor.. the van has 120,000 miles on it. The van is worth less than the quote we received.

I noticed when I am driving the van would lose power and or the the transmission would shift very hard and stall the car engine would then take off very fast or slow. I reported the car to the dealership that I purchased the car from and to the customer service at the Chrysler Pacifica Corporation no one will help me I told them that the car was very dangerous while driving.

While stopped in traffic, the car started shifting from Drive to Neutral and Parking, the lights of the shifting wheel started blinking, and it was not possible to turn off the engine. After ~20 minutes, it stopped doing that and I was able to turn it off. 10 minutes later I started the engine and I was able to drive home but the steering wheel was very hard to move and the Check Engine light and there was a message in the cluster to take the Power Steering Assist and the electronic stability control system to service, but while stopped in the driveway with the engine on, it did exactly the same and I wasn't able to power off the engine. I wasn't able to start the engine again after that, the lights of the shifting whell kept blinking. I took the car to an independent mechanic and he was able to start the engine, but Power Steering is so hard to move.

I am reporting a serious and ongoing safety defect with my 2017 Chrysler Pacifica (VIN: [XXX] , current mileage 51,875). The vehicle stalls and shuts off unexpectedly while driving, including in intersections, creating a life-threatening hazard. I have reported this issue multiple times to CarMax and Prestige Chrysler Dodge Jeep Ram in Las Vegas, NV, but it remains unresolved. Key points: • First reported to CarMax on 2/6/2024 (Invoice #[XXX]). • Battery health test passed on 3/1/2024 (Invoice [XXX]). • Dealership later misdiagnosed the problem as a dead battery and charged me $837.95 for a replacement on 10/11/2024 (Invoice #[XXX]), which did not fix the stalling issue. • I returned within 7 days with the same safety complaint. • Multiple service attempts have failed to permanently resolve the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving and going around a curve to the right, the steering 'locks up' and I need to tug on the steering wheel to bring it back to center. This does not happen every time, but it is becoming more frequent. It most recently happened on Friday, July 25, 2025 and then again today, July 28, 2025.

Brake pedal loses assist, vehicle continues rolling while pedal fully depressed. Known issue in newer Pacifica models but 2017 excluded despite same symptoms and parts.

Steering issue. The steering wheel sticks in place,, specifically during right turns. The problem seems more prevalent when the wheel is consistently turned past the 1-o’clock position (for example, when entering a highway via a right hand cloverleaf). I’ve seen other NHTSA reports on this condition. Most participants have received unsatisfactory service/fixes. NHTSA, please address this dangerous problem with the manufacturer.

Parksense Unavailable. While reversing we backed into another vehicle. Normally, the parking brakes if we get to close or at least a warning that we are approaching a potential hazard.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds, there was an abnormal clanking sound coming from underneath the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the valve gasket covers, the intake manifold gasket kit, oil filter housing, front brake pad and rotors, all the motor mounts, and the front sway bar links needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.

Engine lost power and shut down and would not restart. Engine has had continued issues for close to a year.

- digital display not working when in reverse; yes it is available upon request - unable to see behind the vehicle properly impacting safety of everyone in vehicle. - dealership confirmed there is a recall for this issue but our VIN is not included yet. - no inspection yet. - no; 6/6/2025

I periodically receive a warning when the transmission is placed in REVERSE that the “Camera System is Unavailable”. Sometimes the camera works and sometimes it doesn’t. The Internet is replete with many similar occurrences of Pacificas across several years of manufacture where the camera operates intermittently. This is a serious safety issue and I am very surprised that there appears to be no recall notice.to correct this issue. Information on the Internet implies that this issue is related to a computer glitch and a software update of the Uconnect system may be required. Clearly, Chrysler should be responsible for correcting this design deficiency. Unless the camera fails completely as a result of an impact or age, is shoulfpd be available 100% of the time.

I own a 2017 Chrysler Pacifica Hybrid that is currently under active recall and within the 8-year federal hybrid warranty. My vehicle is covered under Recall 20V334 (W46). The high-voltage (HV) battery has failed, rendering the vehicle undriveable. The dealership confirmed the battery needs to be replaced and opened a warranty claim, but they do not have parts available. Despite this, Chrysler has refused to provide me with a rental or loaner vehicle while the car is awaiting repair — citing that my vehicle is “not a 2019 or newer.” I was also denied escalation to a supervisor by Chrysler’s customer care team, even after I requested further review. This leaves me and my family without safe, reliable transportation. Chrysler’s refusal to provide a rental violates the intent of the recall process, which is to protect drivers and passengers from unsafe conditions. The car cannot be driven, and there is no known repair date. I am requesting that NHTSA investigate Chrysler’s refusal to support owners affected by this recall — especially those with vehicles built before 2019 who are still within the hybrid warranty period. I am concerned that Chrysler is selectively denying recall support to 2017 and 2018 model years despite the recall applying to 2017–2020 Pacifica Hybrids.

After driving, I can to a stop to park the van. The van would not shift to park and instead would go to neutral. I then could not turn the van off. It would only stay in accessory mode. Upon looking at this issue online, many Chrysler Pacifica owners have the same issue. Some people are able to fix the issue easily, while others needed to replace the transmission valve body. This is an incredibly expensive repair. There were no warning lights ahead of this problem happening, it happened out of the blue. No codes are shown when reading for codes in the van. The message that pops up when the van would not shift to park was “service trans press brake when stopped key off engine to engage park”. But the van will not turn off completely. To get the van to shut off, the battery needs to be disconnected. Safety is put at risk as I am not able to park the van or turn it off completely which would result in a dead battery.

Pacifica has been at Hillsborough Chrysler Dodge Jeep Ram for recall repair since April 28, 2025. We have called an emailed Chrylser/Stellantis and the Dealership repeatedly and have only been told they are working on it. This is long past a "reasonable" time for this repair.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, there were several unknown warning lights illuminated, and the engine seized. The contact stated that after several attempts, the vehicle started. The vehicle was driven to the shoulder of the road and the failure reoccurred. The contact's husband started the vehicle, and the vehicle was driven to an independent mechanic; however, the failure was not duplicated. The contact stated that while attempting to leave the independent mechanic, the vehicle failed to start. The dealer where the vehicle was purchased, was made aware of the failure. The contact was advised to have the vehicle towed to the dealer and was provided a diagnostic fee. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.

Although no active recalls are on the now. While driving the transmission changes hard. It makes a loud noise and jerks randomly. I’m concerned it wasn’t fixed during recall. I recently purchased this vehicle used. Do I have any recourse?

On Thursday May 30th was the first incident of the vehicle shutting down we were able to start it back up almost immediately within seconds on the 2nd occasion I was on a street with cars behind me going down to make a turn the stop start did not engage but we were still a ways away from the stoplight and suddenly the engine stopped no signs other than just stopping I could not start it back up I look down there was no indication of any issue other than a stalling so put it in part turned it off turn it back on no start try it again didn't work could not turn it over to neutral to get off the road police came while I had somebody disconnect battery and reconnect it to try to get it started again there was no less battery power on the engine it took 15 minutes or more to get it started once able to get started we brought it back home it was Sunday the 1st of June 2025 so there were no mechanics available still unknown as to what caused the malfunction no indicator lights other than during the issue with a lightning bolt and during the outage the check engine light was on no lights currently on. The Danger was to myself and two children in the vehicle and too many other vehicles behind me that could have crashed into me or cause incident being in the road working on the vehicle having to go around us waiting for green lights or a miss trying to get around us and avoid other traffic

The coolant leaked into the engine and blown the headgasket. This has been confirmed by Pepboys who work on my car. It has not been inspected by manufacturer or others. It started by causing the ignition coil to fail and the engine would start rough and check engine light would come on. started around 5/1/2025

My 2017 Chrysler Pacifica hybrid has been at the Chrysler dealership since December 5th of 2024 for recall 73b and dtc p0c78 The dealership attempted to perform recall 73B but unfortunately were not able to because the hybrid battery would not accept a charge.(During the recall you have to fully charge the battery and then discharge it to test the battery) The dealership has gone back and forth with the recall team and a Chrysler engineer they finally gave me the news today that they will not be covering the battery, even though the battery is to be replaced if the battery is seen to be faulty they want to charge me $24,000 to replace the battery, I truly feel like Chrysler is not wanting to honor the recall and do what they should by replacing the battery I have spent thousands of dollars on this vehicle with parts that Chrysler had said the vehicle needed and Bill Luke Chrysler dealership installed. The last contact I had with the bill Luke was they said that the regional rep will not approve a battery replacement, I feel the vehicle should get a hybrid battery replaced under the recall due to the circumstances. The vehicle does not run or drive or start. I have attached all the emails that I have and receipts are in the emails for the module that they told me I needed to replace before they could complete the recall.

Hi! This vehicle stopped twice in the middle of a road on its own. Vehicle was driving fine and the next second it slowed down and wouldn’t accelerate as I would push the gas pedal. It’s as if the engine shut down due to the car signals not transmitting correctly. The screen started blinking on and off giving me warnings and one of them said “Service Shifter!” My safety and my children’s safety was put at risk because anyone could’ve hit us from behind as the car started decelerating on the road with oncoming traffic. I towed the car to a mechanic as the car does not run properly while being driven, and the mechanic said it has multiple electrical issues and multiple leaks. The vehicle was inspected by my own mechanic, as the dealer also inspected it and they tried to connect the scanner to turn off the engine light and get me to drive off. They have refused help and I truly believe they knew this car was a safety hazard. After leaving the dealer, 4 minutes into driving the car started slowing down and I was able to make it into the parking lot, but got stranded in the middle of the street where opposite traffic comes into. I bought the car 03/01/2025. The check engine light turned on 2 weeks in. The battery seemed to be drained 2 weeks in but it did not need cables or recharge, it’s as if the battery loses connection. Then at the one month mark it started having those issues, no warning until it completely stopped on the road. When it stopped on the road, that’s when the screen started going off with multiple warnings.

UNEXPECTED ENGINE SHUTDOWN ALL POWER STOPPED WHILE DRIVING.

Power steering module malfunctioned when taking kids to school. Auto repair shop confirmed.

The engine failed at 57,400 miles. My wife was driving with our kids and engine locked up. I took to the dealership and they said that the engine block and head is warped and cracked. The engine needed to be completely replaced. My warranty period was over and company did not want to stand behind the product and help with any repairs. They said the vehicle overheated but that never happened during this time.

We are the original owners of this vehicle, which has been consistently and properly maintained. Recently, the vehicle stalled unexpectedly in the middle of the highway and would not restart, creating a significant safety hazard. The check engine light illuminated, and the vehicle could not be shifted into neutral, preventing it from being safely moved out of traffic. After the vehicle was towed to the dealership, we were informed that the starter had failed due to coolant leakage from a compromised head gasket. This coolant intrusion damaged the starter, rendering it inoperable. The dealership advised that while the starter could be replaced, it would likely fail again unless the underlying head gasket issue is addressed. We have since learned that this is a known and recurring issue with certain Chrysler models. Unfortunately, Chrysler has not issued a recall, nor have they provided vehicle owners with any formal notification or long-term solution to this potentially dangerous defect.

-Stalled while driving -Loud clanking upon start -No diagnostic info was accessible -Replaced Cadillac converter, was glowing red -Once replaced still hot, 10,000-20,000 degrees -

The contact owned a 2017 Chrysler Pacifica. The contact stated that while attempting to enter the garage from a stop, the accelerator pedal was depressed and it traveled to the floorboard, causing the vehicle to violently accelerate 7 feet and crash into the garage. The vehicle crashed into the garage, through a wall, garden box, fence, and a mud ground where the vehicle came to a stop. No warning light illuminated prior to the failure. None of the air bags deployed. There was property damage to the garage and walls. No injuries were sustained. A police report was filed. The vehicle was towed to a collision center. The insurance company deemed it a total loss. The manufacturer was made aware of the failure. The failure mileage was 79,828.

Sliding doors open when you open either front door.

clock spring in the steering column broke.

grille shudder broke

P0302 code triggered the CEL. Spark plug showed signs of coolant spark plug, and leak down pressure test presented a leaking cylinder head gasket. Disassembly of the air intake manifold revealed the oil cooler was leaking oil and mixing oil with coolant.

I am writing to report another incident related to my 2017 Chrysler Pacifica. Today, while driving on a major highway, my vehicle unexpectedly shut off and braked violently multiple times without warning, creating a serious safety hazard. Fortunately, there was no accident, but due to the sudden and forceful braking, I am now experiencing pain in my head, neck, upper back, and shoulders. I previously reported electrical issues with this vehicle on January 22, 2024. Given the recurring nature of these problems, I am extremely concerned about the ongoing safety risks. Please advise on the next steps to formally document this incident and any updates regarding similar reports or investigations into this issue. I appreciate your prompt attention to this matter and look forward to your response.

Driver side seat belt locks when I first put it on but as I'm driving down the road, sometimes it will come unlocked by itself

Hard shifts when accelerating. Constantly having issues where if I press on gas the vehicle hesitates and RPM jumps and jerks my children and I very bad.The vehicle Constantly stalls out to were we can be killed one day! I would like this reported due to the scary situation i have been having on the road with accelerating the vehicle and the car starts smelling like it's going to catch fire one day! I keep smelling oil burning and no one acts like they know about the thousands of recalls about the transmission failure that is not covered for my vin. This is a waste of money to be investigating my vehicle issue. This vehicle was poorly made to kill someone. No check engine lights have ever been displayed since I bought this vehicle

Had to have PLASTIC oil filter housing and Oil cooler replaced due to warping from the engine heat and leaking into engine bay causing a burning oil smell throughout the entire vehicle. Was replaced by Meineke car care with an aftermarket Aluminum constructed part. Constantly having transmission issues since the vehicle hit 70,000 miles. Now at 139,000. Fluid flush and fill done and transmission fluid was ridiculously thin and dirty despite it being known as a SEALED transmission and being told by Chrysler that no fluid changes should ever need to be done for the transmission. Seems as though the transmission may be slipping, and is shifting very hard after having the fluid changed.

Cylinder 5 was misfiring causing driveability problems. If the engine were to fail completely, then the vehicle could become uncontrollable and cause an accident. The manufacturer knows about the problem but has not issued a recall. The vehicle was repaired by the local car dealer. The problem occured around 57000 miles on the odometer. A check engine light did come on.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a misfire in cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the vehicle was undrivable. The dealer declined to release the vehicle without repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,600.

Engine has a blown head gasket at 80k miles. Number 3 cylinder keeps misfiring due to the engine coolant being injected into the cylinder due to the blown head gasket. Poor engineering with this engine and I’ve read several others have experienced this same issue. Please do a recall for this issue due to the warranty not wanting to cover this!

Front right stabilizer broke while driving down street and caused loss of control of vehicle. Vehicle spun to right and crashed into parked vehicle.

In December 2018 a recall on the shifter was issued for Pacificas 2017 and 2018. The emergency brake would engage when ignition was turned on and van would not go forward or reverse. We purchased our 2017 Pacifica van on November 24, 2020. We started having this issue again last year in September 2024. The van’s emergency brake engaged when husband stopped at a red light and couldn’t start the van until after four light changes. Drivers behind us were not happy. He finally got the car to the Chrysler dealership. They had it for 6 weeks without much communication with us and what the problem was. They put a diagnostic device on it and it drove fine from December 2024 until yesterday, March 9, 2025, when the same brake issue came up again and we couldn’t get van started. We left it in the parking lot and our son came and gave us a ride home. Around 10pm last night our son and my husband went back to see if they could get it started to at least get it home. Many tries were unsuccessful until the last try when our son had the driver side door open and turned on the ignition. On the screen it said “Shifter needs service”. My husband had been unable to reach a service personnel to read the device on the van. In the meantime, I called another Chrysler dealer, told them what was going on with van, and asked about the recalls. The lady there was very nice and asked for the VIN on van. She looked it up and said the recall for shifter went out in December 2018, and the issue on our van was fixed in 2020. Is there a way to find the month and day as well as the year in the history? We purchased the van on November 24, in 2020. Is it possible the issue has returned? The recall said it had something to do with dashboard design and something was replaced with the dashboard that was a real safety issue. We were planning to leave tomorrow for an over 900 mile trip to see family and we are concerned about traveling safely. No one has yet to return our calls from the dealership.

Unknown

The check engine light came on. Upon using a code reader, a code for a misfire in cylinder 3 populated. The ignition coil was replaced for cylinder 3. About a month later, the check engine light came back on and all 6 spark plugs were replaced. My vehicle had some rough starts periodically. As time went on, the rough starts turned into serious shaking. The check engine would come on and be gone in a day or so. Every time the code reader read cylinder 3. After months of trying to trouble shoot and do what we could, we took it to a mechanic where they informed us that my vehicle had a blown head gasket. They revealed to us that this is a very common problem with the particular engine, 3.6L Pentastar. This is a problem that they have seen for years in this particular engine. The mechanic had to send part of my engine out to a machine shop to be re-drilled properly in order to fix the issue which was very costly. The safety of my family was put at risk as the gasket blew while we were driving down the freeway unsure if we were going to make it home. My vehicle has not been inspected by anyone other than ourselves, the mechanic and the machine shop.

Sometimes when the car starts, the lights on the gear shift won’t light up, and you cannot put the car into drive or any other gear. Seems to be related to the electrical box inside of the glove compartment. Have seen videos of other drivers that have noticed the same issue.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 35 MPH, the vehicle shuddered and lost motive power. The contact was able to coast to the side of the road. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the crank shaft position sensor needed to be replaced, and the engine control software needed to be updated. The vehicle was not repaired. Upon investigation, the contact discovered NHTSA Campaign Number: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); and linked the failure to the recall; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was 128,700.

2017 Chrysler Pacific diagnosed with leaking head gasket at ~65000 miles. Initially diagnosed from a check engine light code for a cylinder misfire. My private mechanic said that he has done 4 of these in the past month (Jan 2025). He said this is a costly repair that should not happen with this low of mileage. In exploring the problem, it appears that it is a known issue.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 35-40 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact was able to pull over to the side of the road. The vehicle was able to be restarted after 30 minutes. The vehicle was taken to the dealer for an oil change and tune-up. The dealer determined that the failure could be related to the motor mounts. The dealer replaced the motor mounts; however, the failure recurred within an hour while the contact was driving. The vehicle was towed to the dealer, where it was diagnosed that the wiring underneath the front passenger's seat had failed. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

Unknown, engine light came on flashing while driving. Car has been repaired by the dealership a few weeks ago and replaced the fuel pump.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, with the brake pedal depressed all the way to the floorboard the vehicle failed to stop as intended. As a result, the contact had to go through a stop sign eventually coasting to a complete stop. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the brakes had seized. The contact was also informed that the front end struts needed to be replaced. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 140,000.

The transmission shifts very hard, it causes the vehicle to jump forward and feels like you have been hit by another car. There is not one specific incident it happens frequently

We experienced a failure of the entire steering rack assembly and tie rod ends and also the control module for the steering system. The repair cost was just under $5,000.00. I question why the entire rack and pinion steering system needed to be replaced. I ask what component failed on on the steering rack and what specifically fail on the steering control assembly. No logical answer was provided. I told the dealer I brought the Van in for a diagnosis of concerning steering corrections taking place even with the steering adaptive function turned off. I explained replacing everything involving the steering of the car should correct the issue but it did not feel like a diagnoses and more like a shotgun approach that I would be forced to pay for. I explained by wife drive this vehicle and she had a trip planned to travel across the Chesapeake Bay Bridge and I believed the erratic behavior of the steering was to dangerous to change driving. I rented a replacement van to ensure her safety. The problem was recreated by the Dealership and the estimate to replace everything involving the steering system was provided as the fix. I have the steering assembly at my home but no one has opened or inspected what components failed. This failure appeared around 81,000 miles on our 2017 Chrysler Pacifica Limited. I have owned 5 Chrysler products and have never had a rack steering assembly fail even with most of our vehicles exceeding 200,000 miles.

The contact owns a 2017 Chrysler Pacifica. The contact stated that upon attempting to open the rear passenger’s side sliding door, the door fell off the track. The door ajar warning light was illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 177,000.

The oil filter housing and oil cooler unit is made of plastic, mounted to the central engine (metal). It warped with heat and caused oil to leak into the valley of the engine and cause failure of bay 3 and 5 fuel injectors which caused multiple cylinder misfire. My engine experienced this problem for the first time in a busy intersection. With the engine heaving I had to pull over and tow the van to a shop. The faulty oil cooler unit was confirmed by dealership diagnostics and was not covered under warranty. I have the original part. This a recurring problem with many other drivers online and an aluminum aftermarket part has been made to solve this problem. The original part should be recalled and replaced by Chrysler. The EGR hosing is made of brittle plastic and split/cracked of its own accord. I have pictures and most of the original hose.

[XXX] my check engine light came on and started blinking as I was driving. I then noticed that my car was sputtering. I stopped my car immediately and had it towed to a dealership at that exact point I had just over 64,136 miles on my 2017 Chrysler Pacifica. The following is the work that they performed on my vehicle. CONCERN VERIFIED. VEHICLE HAS AN ACTIVE MISFIRE, CHECK ENGINE LIGHT IS FLASHING. SCANNED VEHICLE FOR CODES AND FOUND MISFIRE ON CYLINDER 3. REMOVED COIL AND SWAPPED TO CYLINDER 1. SPARK PLUG REMOVED AND SWAPPED TO CYLINDER 5. RETESTED. MISFIRE MOVED TO CYLINDER 1. REPLACED IGNITION COIL AND ROAD TESTED VEHICLE. AFTER VEHICLE WAS WARM THE MISFIRE ON CYLINDER 3 RETURNED. SWAPPED FUEL INJECTOR TO CYLINDER 2. MISFIRE STAYED ON CYLINDER 3. REMOVED COIL AND SPARK PLUG FROM CYLINDER 3 AND BORESCOPED CYLINDER. FOUND COOLANT LEAKING INTO THE CYLINDER. RECOMMEND REPLACING CYLINDER HEAD GASKET AND CHECKING THE CYLINDER HEAD FOR WARPAGE. REMOVED CYLINDER HEAD AND FOUND CYLINDER HEAD TO BE WARPED AND NEEDING TO BE REPLACED ALONG WITH THE GASKETS. REPLACED LEFT AND RIGHT VALVE COVER GASKETS, CYLINDER HEAD, CYLINDER HEAD GASKETS, TIMING COVER GASKETS, EXHAUST MANIFOLD GASKET, SPARK PLUGS, UPPER AND LOWER INTAKE GASKETS. COMPLETED OIL CHANGE. Fast forward to [XXX] vehicle mileage 74,955 my wife was leaving to go to the farmers market. She called me to inform me that the check engine light came on blinking and the car started sputtering again. The exact same issue happened again. I told her to stop the car immediately and we had it towed to the same car dealership today [XXX] was the first call that I received from the dealership they informed me that cylinder six has failed the compression test and they recommend having the engine replaced. Currently waiting to speak to more people to see what can be done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Misfire cylinder 3 caused by head gasket failure. Known issue in Chrysler Penstar engines and they are not taking responsibility. Could have been stranded in middle of highway if I didn't get off the road

Blown head gasket and oil cooler leak

My car shut down on highway and the dealership said it was the terminals on the battery being dirty it happened agin so I had the battery changed then it did it again and the dealership changed one spark plug , one coil pack then it happened again changed all spark plugs and coil packs my car did it again and now I’m being told I’m probably going to need a new engine I notified Chrysler telling them this has happened several times and they said there was nothing they could do

My car will start, i will start to drive and when i am driving a “electrical stability” label will pop up on the dash and then the battery icon and check engine icon will show up on dash. My radio screen will go blank and then the car will shut off completely. It will then pop up on the dash and say stop safely vehicle with shut pff soon

head gasket leak at 69k , crowley chrystler replaced head and now at 101 k leaking again

Check engine light. Cylinoid misfire reported, #3. Replaced. Check engine light reappeared. Coolant leak. Coolant checked with die solution to check combustion mixture. Tested positive. Head gasket leaks diagnosed. Possible head gasket crack. Vehicle was unsafe to family driving as failure could occur on highway. Family member had to pull over on side of road to prevent overheating.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at various speeds, the vehicle lost automotive power and failed to accelerate above 5 MPH. During the failure, several unknown warning lights were illuminated. After turning off and restarting the vehicle, the failure self-corrected and the vehicle operated normally. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 90,000.

This vehicle has been totaled about a week ago. I meant to report this earlier but since we're moving (military) I never had the chance. Around april 2023, I noticed my pacifica had a misfire. I assumed it was plugs and wires so I replaced them - check engine for misfire went away. A few weeks later same thing happened. This time, I was loosing coolant. Took it to a chrysler dealer top have it properly diagnosed fearing the worst - they told me without even looking at it that this particular year of pentastar on the pacifica has blown head gaskets and that they change them all the time. I decided to repair the head gasket myself and I did so and drove the vehicle up until last week when it was totaled. There are many others experiencing this same issue with the pacifica and Chrysler needs to do something about it as it typically happens around 75-85K miles. Mine was no different.

On November the 17th of 2024 this problem occurred for the third time in the past 90 days. I purchased this vehicle approximately 90 days ago so that means that has happened three times within the past 90 days. As I step on the brake pedal to stop the car accelerates and lunges forward. The first time this happened I was involved in an incident. The third time it happened took me through an intersection but I was wanting to turn left but because of the excessive acceleration lunging forward scenario I could not slow down the vehicle enough to make the left turn but continued through the intersection. After pumping on the brakes it finally stopped accelerating and I felt that I was under control then of the vehicle.

2017 through 2024 Pacificas with the 3.6 Pentastar engines have problems that in case of coolant leaks in the system, it leads to a engine coolant reservoir low level which allows air to enter the system and causes unrepairable damage to the engine that needs it to be replaced. ROOT CAUSE is FAC / Stellantis / Chrysler FAILED to install a simple and cheap engine coolant reservoir low level warning sensor which would save the majority of the people with blown head gaskets all this grief and expense. The 3.6 Pentastar engine uses aluminum heads with an open skirt design which means that the cylinder heads are weak and prone to warping under ANY overheat condition.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the contact noticed a burning odor inside the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. In addition, the contact was informed that the engine was operating on five cylinders instead of six. The vehicle was not repaired. The contact stated that previously the check engine warning light was illuminated, and the vehicle had been taken to an independent mechanic several times. The contact was informed that the failure was due to a plastic piece that was missing from the engine. The contact stated that the independent mechanic reset the vehicle and the check engine warning light was off. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The incident first occurred in our 2017 Chrysler Pacifica while my wife was driving our Kindergartener to school. The vehicle stalled in high flow traffic almost causing her to get rear ended. Dash said to shift to park and turn van off. Was unable to get it restarted and had traffic blocked in the left lane for almost an hour waiting on a tow truck. Took it to the dealership and they told her it was a bad battery. Paid almost $400 to replace the battery, and today (11/16/2024) it just did it again while pulling into a gas station, still halfway in the road. Van said “shift to park to start engine.” Shifted and engine shut off but was able to restart it this time. Was unable to move shifter dial and sudden loss of power almost caused 2 wrecks so far within 2 months of each incident. Each time we were told there’s nothing wrong and that the recall that was causing this issue was already fixed. This needs to get dealt with before someone gets seriously injured.

Problem 1. Service airbag light. We bought our brand new 2017 Pacifica the summer of 2017. Within a month, we took the van in to the dealership due to the service airbag light. They told us they couldn’t replicate the issue so they couldn’t fix the issue. The van has been having the same issue for the past 7 years, the service airbag light randomly popped on especially in the summer/winter when hitting a bumper or making a sharp turn. We took the van in numerous times but they couldn’t detect any issue or read any code due to it. Recently months, it has happened a lot more often, finally we are notified the issue was due to the faulty occupant restrain module which could cause the airbag not to deployed during an accident or to deploy during a normal driving. Problem 2. U0001 Can bus issue. The check engine light would randomly be on and gives a U0001 code. Sometimes it would affect the drivability of the car. The car stalled on us at a red light. The car couldn’t accelerate after pressing the brake and made loud noise when press the gas at a very busy traffic situation. The car’s rpm got stuck when driving. The mentioned above randomly happened numerous times in the past but more often during recently years. If you research on the website called Pacifica forum, you will see a lot of canbus issues with the 2017 Pacifica making this family van a hazard or death trap. My service airbag issue might or might not due to the can bus. After 7 years, thousands of dollars spent, so much runarounds from the dealership, we still don’t have an answer. Here’s the website I mentioned. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Check Engine light indicated a misfire is cylinder 1 and the car was running roughly. After changing the injector, spark plug and coil wire, the problem continued. The mechanic finally determined there was radiator coolant in the exhaust indicating a failure of the head gasket. A leak in the engine block, and improper combustion can lead to a myriad of safety issues. A check online revealed this to be a common problem in this Chrysler engine in 2017 in the 1-3-5 cylinders with some contributors suggesting an improper casting of the engine block during manufacture. It commonly appears around 60,000-75,000 miles, generally after the power train warranty has expired. My van was at 75,729 miles. The cost to repair the vehicle was $3488.48. The repair was done by my trusted mechanic as I am sure that the Chrysler dealer would be far more expensive. This is due to a manufacturers defect, not normal wear and tear. This expense should not be borne by the consumer.

Our vehicle started to shudder when we started. We took it to the dealership, who initially was unable to identify an issue. They then, a day later, identified that the head gaskets needed replaced. This required a significant repair. Reviewing online, there appear to be hundreds, if not thousands, of similar issues when this type of vehicle reaches approximately 70,000 miles. Our vehicle is a little beyond 70,000 miles. We have also had some other issues, including about 1.5 years ago where the vehicle would randomly turn off while driving. We did take this in for a repair.

Engine Coolant leaks inside the engine Cylinder #5 without warning and cracked the engine block cylinder head #5. This has happened 2 times on this vehicle replacing the engine once. Vehicle has been maintained in accordance with manufacture recommendations.

2017 Chrysler Pacifica with 103,000 miles experienced a blown head gasket.

The vehicle is available for inspection. At an intersection the vehicle abruptly turned off, while the engine was running and in drive. Children were in the vehicle and I was very scared and in shock when it happened. My car just randomly turned off, while I was sitting in the middle of an intersection and the vehicle was in drive (obviously). I was able to turn it back on, but it was very dangerous and could have killed us if a car had come through the [XXX] intersection while we were stuck there. Safety of other drivers on the road at risk, my life and children’s lives were at risk. Could have caused death had our van been stuck in the middle of this busy intersection a few feet more forward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

44,000 miles- engine shake and check engine light on. Dealership changed spark plugs as the issue. Spark plugs not even recommended to change till 100K miles Spring 2024- Active shutter grill replaced Fall 2024 92,000 miles- code Misfire Cyl 3 replaced spark plug and coil. Code came back a few days later. took to Dealership and head (Cyl 1,3,5) replaced. Dealership advised that they repair many engine heads

Numerous issues: 1. Multiple misfire codes, check engine 2. Loss of Coolant, no indication of leaks 3. Faulty thermostat. Loss of A/C and heat 4. Bottom of both sliding door panels corroded, with paint loss 5. Uconnect system malfunctioned, not working at all **Repairs have costs thousands already. And based on the other complaints, probably much, much more. Something is obviously wrong here, but Chrysler is NOT doing much about it unfortunately.

2017 Chrysler Pacifica Touring L with 3.6L engine. Odometer 78623 miles. Noted rough idling of engine for a few seconds when started. Later in day, at low speeds, check engine light came on solidly (no flashing) for a few seconds and then turned off. Early next morning took van to reputable local mechanic who has maintained the vehicle according to Chrysler recommendations. They pulled error code P0305 Cylinder misfire. They removed and inspected spark plug which showed minor deposits. Looked in cylinder with bore scope which showed orange-redish discoloration on piston. Put new spark plug on #5 and swapped coil #5 with coil #3. Coolant was low but no coolant leak was discovered. Van never had an overheating episode. All maintenance was performed according to Chrysler recommended schedule, first by local Chrysler dealership, and then by this same mechanic shop. Diagnosis, warped or fractured cylinder head resulting in coolant leak into cylinder. Pictures were taken by shop and available on request.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 168,854.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while children were attempting to exit the vehicle from the rear driver’s side sliding door, the door failed to open as needed. The contact attempted to manually open the door from outside the vehicle and was unable to open the door. The contact stated that while driving to the dealer to service the door, the door ajar message was displayed on the instrument panel, accompanied by a warning chime. The contact closed the door which corrected the failure. Once the vehicle was at the dealer, the failure was diagnosed, and the contact was provided an estimate for the repair. Upon investigation, the contact discovered Manufacturer Communication Number: 08-027-18(Electrical System) which was linked to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had been repaired. The failure mileage was approximately 40,000.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 40 MPH, there was an abnormal odor coming from the engine compartment. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that there was a leak in the fuel rail and the fuel rail needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,200.

The contact owns a 2017 Chrysler Pacifica. The contact stated the gear shift was in reverse however the vehicle went forward independently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.

Engine light came on. Independent service operator noted leaking coolant and oil. Sent camera into cylinder from misfiring spark plug and discovered broken head gasket. The car is available for inspection on request.

I was driving, slowing down approaching stop sign and the car just shut off leaving me stranded in the middle of a road, blocking traffic. It is a start/stop push button so there was no way to get it in gear to move it. Everything was completely locked up. I had my child in my car with me. If we had been 10 minutes further into my trip, I would have been on the highway and we probably would have been killed as a result of the car just shutting off. I had to have it towed and am waiting to hear what the repair shop finds but they are expecting an electrical short. I see this is a problem with the hybrids of the same time period. I think you need to investigate the non-hybrid cars as well.

The vehicle presents almost all warning lights then acts very radically . The engine will stall, won’t go in gear . It will happen while vehicle is in motion. Super dangerous. I’ve had it to the dealer 3 times . They can’t seem to find a fix

We bought the van on 03/31/2022. On 08/31/2023 we went to get into the van, while it was parked outside of our home, and I tried to start it up but it wouldn't start. I had my mechanic look at it and he said it would need a new engine. I"m so glad that it happened in front of my house or else I would have been stranded somewhere with my kids- which would have been very dangerous. There were no symptoms or indicators of the problem before it happened. It happened out of nowhere. Our warranty on the vehicle expired 5 months prior to it breaking down so we haven't taken it to the dealer. We can't afford it. Before it broke down it went to every single service appointment and was up to date on every oil change/ service it needed.

Head gasket failure and warped cilinder @ 73K miles. Sounds like this is an extremly common problem and wanted to report it here. Vehicle is currently awaiting repairs at dealership. i was quoted $6,000 for repairs.

See attached document for complaint.

Blown Head Gasket Had vehicle less than 6 months

Shifter assembly. Turned on Pacifica engine. The battery was also reading 14.2 and normally it's at 13. The steering wheel button light was on, and it turned on by itself. The shifter assembly light was off and wouldn't allow to go into gear. The check engine light turned on and the service shifter was on the screen. When I pushed the button to turn off the steering wheel button the engine started to vigorously rattle and the rpms were jumping all around. Towed it to dealership and they said the shifter assembly is failing but hasn't completely failed. This issue has happened 3 times.

We have tried to figure out what is going on with our brakes for months now. We have changed our brakes to new brakes and took into two car repair shops. Both even after explaining to them couldn’t figure it out because it does not do it all the time. We thought it could be the brake booster or something but they don’t want to changed it if it’s not Our brakes become hard will not brake even to the point we can’t stop and slide through lights almost like we are on ice. This has happened many many times. We just recently have been reading forums to see if this is happening to anyone else and there are so many complaints! This is so scary to drive espically with teens and two little ones and winter drives. We expect a recall soon or someone will be sued asap

Intermittently my van will lose power, all dash lights will pop up, active parksense unavailable, service required , blind spot alert temporarily unavailable , service shifter, fcw unavailable service required, service electronic stability control will pop up on the dash and in the message center. Code p0420 has popped up on a reader. Several trips to the dealership purchased at, and they cannot figure out the issues. I have 2 kids, this is a major safety concern. I had it shutdown on a highway 3 weeks ago with my 9 month old in the van. Recall list says everything was repaired, but it seems there needs to be more recalls. These vans are not safe. Recall them all. Chrysler is going to end up with a lawsuit. I think this is a major defect on the electrical and computer systems. When driving the van it will show I'm doing 70 but really 35mph. The van will rough idle. Again these are all intermittent issues that happen all at once. It seems like the van will reset itself once it's sat overnight. We just bought the van in May 2024 and this started a few weeks later. Very frustrating. The dealership won't buy it back, they can't figure out what the issue is. I

The contact owns a 2017 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed through an intersection, the automatic braking system engaged independently, and the engine shut off. Despite the sudden failure, the contact's wife was able to restart the vehicle and resume normal driving. The contact then stated that while driving at slow speeds, the failure reoccurred with the Lane Departure Assist message flashing on the instrument panel. The manufacturer was notified after each failure had occurred; however, the contact was not offered any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 67,950.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while operating the vehicle the backup camera had malfunctioned. The contact stated that while in reverse the backup camera display screen image was either a solid blue or a black screen, or the image was frozen, causing a visibility hazard to the driver. The cause of the failure was not yet determined. The local dealer was contacted. The manufacturer was not yet notified of the failure. The failure mileage was 127,000.

Purchased 2017 Pacifica Limited in [XXX] from Carmax. 38K miles. Purchased Carmax 100K warranty. Within 90 day Carmax dealer repair warranty, Misfire cylinder 3 check engine light came on. Carmax replaced coil, injector etc. Cleared check engine light. June 24 Misfire cylinder 5 check engine light came on. Vehicle never over heated. Took the vehicle to independent repair shop that performs MaxCare warranty work. Diagnosis: Blown head gaskets. 950/? in coolant when tested. 3 week parts B/O. That would indicate many problems. Chrysler Pacifica Forums have hundreds of blown head gasket entries for years 2017-18. The blown head gaskets were causing rough starts, rough idling, and stalls. Additionally, I don't know why this has not been addressed as a safety issue. When this started occurring, my wife would have to hit the START button 2-3-4 times to get it to start and then it ran rough for a few minutes. Some times stall. The Start/Stop feature is affected when the engine does not rapidly start when the pedal is pushed. This is a big safety issue when on the road and in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Minivan was performing normally, then at a signal light after 14 min of driving on the hwy, the car stalled at a major intersection. Multiple attempts were made to restart but gear selector was locked in drive. The knob would not turn (locked). Multiple Error messages were displayed on central gauges and tow truck had to be called, since car was blocking freeway lane crossing. The car did restart eventually but gear selector still locked and minivan is not operational.

I have researched this and it seems to be a problem that is very common to the Pacificas. Some examples can be found here, but there are hundreds of reports of this across the Internet. [XXX] The problem is twofold. 1. The plastic oil cooler that Chrysler uses on these vehicles is substandard and will fail. Typically this happens just outside of warranty. These parts were made to fail which induces a very expensive repair. 2. There is a very common issue with the head gaskets on these vans. So much so, that when I had one of them replaced on my van the service advisor suggested I do them both because he said the other one would fail soon. He said it happens all the time on these vans. I spent almost $4000 to have one replaced, there is no way I could afford to have more done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Auto start/stop need service and then vehicle will mention stop safely vehicle will turn off. I then will lose power to my vehicle

The Brake Booster created unsafe vehicle handling/driving . Safety was at risk as the car would not remain stopped when the brake pedal was pushed. The pedal would resist pressure and the car would move forward into instersections, cars in front of this car, and it required that I place the car in Park to stop the car. The part has been replaced and the brakes work as they should. There was a recall of the 2018-20 Chrysler Pacificas for the same reason. I read that others have experienced this Brake Booster problem with other years, excluding 2018-20. Lives of the people in the car were at risk until this was fixed. Also, it was not noted on the Chrysler computer check as a problem. I had to insist that it was happening in order to get this repaired. There has been precedence for this malfunctioning part and I request that I am reimbursed what I paid for repair, along with a recall issued. Lives are at risk!

Head gasket failed, flooding #5 cylinder with engine coolant. A warning lamp came on just prior to the failure signaling the #5 plug was misfiring. The engine stopped running and could not start the vehicle. The engine is the Chrysler Pentastar V6 with 63,763 miles.

I was driving my car and approached at a stop sign. The car stopped and froze. The shifter knob lights were out and I was unable to move the car or shift the gears into neutral . ( The engine turned on ,but I could not move my car.) I had the car towed to my autodealership. Since then, the car has repeatedly started, but the shifter is frozen. My dealership has spent a month telling me they don't know how to fix the car. The dealership has been trying one thing after the other, they tell me, yet within a week my car is not functioning. The dealership installed new programming. a week ago.. A few days afterwards, while I was slowing down in city traffic, the dashboard filled with error messages and the car became extremely bumpy to drive. Today, I just had the car towed again to the dealership. The car started, but the shifter was not functioning with an error message "Service Shifter." The car shifter randomly worked once the tow truck arrived, but still had the engine light on. I await to see if the car can be fixed.

We continue to get errors with the Start/stop technology. Three times since 2018 the indicator light came on while driving stating start/stop errors. On one occasion we lost power on a freeway and had to quickly pull off the highway when the vehicle went into limp mode. That repair was covered by warranty. In other cases we have replaced batteries but they soon die and produce the same warnings before a normal life span of a battery. We have repair recipients to document.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 60 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure recurred while driving, and the vehicle independently shifted to park(P). The immobilizer warning light was illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Numbers: 23V010000 (Electrical System, Hybrid Propulsion System) and 18V049000 (Electrical System, Engine and Engine Cooling) that were previously performed on the vehicle. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.

As I am driving down the street in the middle of traffic the van will cut off and all wheels will lock , I buy a new battery and wires and it continues to happen, not able to drive the expressway scared of causing an accident. The dash will start blinking and the electric will start flashing radio shuts down and the whole car is down for a few minutes like it need to reset.

Our 2017 Pacifica has been in for diagnostic review/repair several times. While traveling between speeds of 50-70 miles per hour after a period of anywhere between 35-90 minutes when making easy right corners the steering sticks in place between 11 & 1 positions. Has been noticed on shorter distances in hotter weather than and on longer trips farther into the drive. We recently had the electronic power steering computer replaced which did not fix the problem. Currently the dealership is advising that the rack and pinion need replacing but the warranty company will not pay as they are not able to replicate the error in the presence of the warranty company inspector. Since replacing the electronic power steering was unsuccessful in correcting the problem, the warranty company is requiring the dealership to provide proof of part failure before they pay. My son turned [XXX] on [XXX] and got his drivers license. At this time we do not have $4,000 to replace the rack and pinion and the warranty company won't cover it due to dealership errors. It is my understanding there are hundreds of reported cases of this same exact issue without any recalls. We refuse to allow our [XXX] son to drive a literal death trap with known and reported steering issues to the government and manufacturer but that may not be an option for everyone. May god or whomever forgive the souls of those who wait for the death of a child or other before taking action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

At 76,000 miles, the engine started to misfire and smoke while driving. Loud pop heard. Took it in and dealership said it was a known engine problem with this 3.6 liter engine on cylinder #5 due to the lack of heat dissipation in the rear of the engine compartment. Thank goodness we had just started the car when we heard the pop. The service engine light cam on immediately after the rough start and now if started, it smokes from the tailpipe. Likely head gasket, warped head due to lack of cooling. Car always serviced at dealership. This is a common and known problem at this mileage for this vehicle.

1. Engine power failure 2. Put in extreme danger-I lost all power going through a tunnel under water (MM Bridge Tunnel). I completely stalleddead center in the middle. Only by the grace of God did no one hit me. I also have severe neck issues. A couple of my neck discs need to be replaced. If I were hit I could have been paralyzed. This has created emotional and financial anxiety as well as poor sleep due to tense muscles and body aches. 3. It has almost cut off twice since then. A mechanic did a deep check of all electrical systems, they are fine. He said it was an engine power drain issue. He said according to research it was a known engine problem. 4. Dealer said my vin # is not on the list (even though it's a known problem) and stated I would have to pay for check and repairs. I saw there was a case settlement and am hoping that will cover the cost. The was no police report even though they pulled up to protect me. The van eventually started again and I moved to a safe location. Dodd's Auto shop did evaluation. 5. I noticed an engine light before stall. I'm not sure how long it had been on. My van has a security video but I'm not sure how to get it. My husband is out of town caring for his 96yr old father so he couldn't get it for me.

Check engine light on. P0303 Cylinder 3 Misfire Detected, My maintenance history : Coil is good, only been 27,000 mile since I replaced 6xspark plugs, replaced 1 fuel injector just a week a go, still got engine light on. I took my van to Chrysler Dealer found coolant leaking into cylinder head or gasket. I searched online seems pacifica has many cylinder manufacturers issue.

I purchased my 2017 in 2023. Within a few months, problems began. When we brought the van back to the Chrysler dealer to have it checked with their OBD2 code reader, multiple codes pulled up… First thing “needing” to be replaced was the hood sensor because the display said the hood was open (even though I was simply stopped at a red light). The auto start/stop light was also coming on and staying on. The dealer said that would go away after replacing the sensor. That repair was done (I believe) in April of 2024 at the Chrysler dealer (and the auto start/stop light came back on a week later, both batteries testing fine independently of one another). Next thing “needing” to be replaced was the accelerator pedal module because my van would start shaking, not accelerate, and go into (what I now know is) limp mode with all warning lights displaying on almost every right hand turn. This absolutely puts my safety and the safety of my four children at risk when it suddenly decides to not accelerate!! That repair was done in June 2024 at the Chrysler dealer. Next thing to happen is the check engine light illuminating. We checked the coolant and it was almost empty! This should NOT be happening! We filled with coolant, but have to do this every few days now. The check engine light has come back on and is still producing many codes, the worst of which is p0303. This code has pulled up every single time we’ve had the van scanned at the dealer. The dealer has had my vehicle on MULTIPLE occasions for MULTIPLE days each time and NEVER ONCE told me the severity of this problem. Their words: We just go down the list, starting at the top. P0303 was not at the top, and now I have to pay the price for their incompetency! My van would not start and had to be towed to the dealer yesterday, 7.17.2024. I’m waiting to hear from them, but I can guarantee this is a head gasket/engine failure issue. Who can afford to just replace an engine?! This is infuriating and beyond frustrating!!

The contact owns a 2017 Chrysler Pacifica. The contact stated that while children were exiting the passenger’s side of the vehicle, the passenger’s side sliding door came off track. The sliding door collapsed and was hanging. There were no warning lights illuminated. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 130,000.

Before I purchased the vehicle the head gasket was replaced do to an misfire on cylinder 3 fault code. Misfire on cylinder 3 fault code consistently comes back on after replacing coil packs and spark plugs. Independant mechanic states he cannot solve the issue. Chrysler dealer states engine needs replacement as the block is cracked and leaking into cylinder 3. 120k miles on engine. Bought it with 112k.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the transmission position indicator started blinking while in drive(D), after which the vehicle lost motive power and was unable to accelerate above 40 MPH. The contact pulled over to the shoulder of the roadway and turned off the vehicle however, the failed to restart. The contact stated that the gear shifter was stuck in park(P). There was no warning light illuminated. The vehicle was taken to an independent mechanic, but the vehicle was not yet to diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

92,000 miles engine failed and had to replace with a new one. Started with a rough idle at start up and code said misfire on #6 ,had a tune up done with replacing plug and coil packs. Next code was #5 misfiring, and then it started blowing white smoke. Head gasket blown but wouldn't guarantee repairs so I went with a new motor with a warranty

2017 Pacifica, front bank (also referred to as left side of 3.6 Pentastar engine) multiple cylinder misfire, due to failed head; 110,000 miles. Issues progressed exactly or very similarly as described by multiple (hundreds of owners) on Pacifica forums), most fail between 80,000 to 120,000 miles, with distribution between 50k and 150k. Suspect excessive heat in engine bay coupled with defective head manufacturing (Mexican built engines suspected to have higher failure rate) and faulty components leading to head failures (cracked heads, warped heads, faulty head gaskets) on 2017+ Pacificas. Rear head known to fail due to lack of sufficient cooling in position at back of engine bay. Vehicle also goes through one aux start/stop battery every 1-1.5 years (suspect early failures due to excessive heat, not overcharging issue that Chrysler recalled for). Vehicle also has history of faulty roller rockers and lifters, already had replaced once while in warranty period. Issue began as faulty cam phase sensor. When repairs made mechanic also noted that oil cooler was cracked. This is a faulty design remedied by Chrysler for 2022 models. Heat coupled with bad o-rings and/or overtightening of oil filter cap leads to crack in assembly allowing for oil and/or coolant loss. Chrysler has made no attempt to fix known issue on pre-2022 models. Repaired both at cost of $1033. Few days later P0300 code and loss of engine power. Diagnosed as faulty roller rockers, one of which had even broken off. Roller rockers, lifters, and cam replaced on left side of engine at cost of $2700. Mechanic pressure tested head and found no leakage. Drove home and multiple cylinder misfire occurred again with loss of power. Returned to mechanic. Suspect crack between intake and exhaust valve guides which opens as head heats (seems to occur once engine reaches 195 degrees F, which is just below normal operating range). Head replacement suggested but not recommended as I'll be upside down in vehicle.

Passenger sliding door fell off

Failed head gasket. Faulty manufacturing. All maintenance done as recommended by manufacturer by the dealership who sold the vehicle.

I was driving the 2017 Chrysler Pacifica on [XXX] when the engine warning light came on and indicated that the engine was running hot. When I got home we checked and added engine coolant since it was low. Two days later the van was running hot again. I pulled over the engine coolant was empty. We refilled the engine coolant. Two days later the engine light came on and I took the van to our mechanic and he completed a partial tune up on the van and refilled the engine coolant. A few days later it began hesitating, jerking, and bouncing and the check engine light came back on. The temperature was reading okay. At home and when we opened the hood there was a very hot smell. When we opened the coolant and it began to bubble up then sucked all the liquid back into the van...somewhere. We left the engine cool completely overnight but the smell of burning coolant was seeping into our house all evening. In the morning we added more coolant because the tank was empty again. A few days it started all over again., loosing engine coolant, jerking, hesitating and bouncing. (I only drive the van 12 miles a day to work then 12 miles back.) This time I took it to our mechanic and he ran a diagnostic test and it found a cylinder misfired. He checked the coolant level and it was empty again. At this time he also checked the oil to be sure the coolant was not going into the oil tank but the oil was clear. He also double checked for recalls on the van and also on the spark plugs he had just replaced and but found nothing. He reset the engine light and we added 1/2 can of BG-44k fuel cleaner, part 208. The van ran smoothly for about five days. Then it began all over again. We then took it to a Chrysler dealership and was told the head gaskets were leaking coolant into the cylinder and the van needed a completely new engine! at a cost of $13,750! This seems to have been an ongoing issue with this model of van and Chrysler is doing nothing to fix it! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Chrysler Pacifica. The contact stated that soon after purchasing the vehicle, the check engine warning light appeared on the instrument panel. The contact had the vehicle towed to the dealer; however, once the vehicle was in the dealer's possession, the check engine warning light was no longer illuminated. Upon return of the vehicle, the vehicle jerked and hesitated upon the depression of the accelerator pedal with the check engine warning light intermittently flashing on the instrument panel. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 50,000.

The touch screen radio screen has blacked out in some sections making it difficult to use the backup camera.

Occasionally when we start the van the shifter lights don’t go on and while the he engine starts, the shifter won’t move so we are stuck. It can be a few minutes up to 30 minutes We tried to replace the batteries and the shifter. It was fine for a few weeks after but continues to be intermittent after that few weeks. Also sometimes only some of the shifter lights go one and several alarms go off on the consel including fcw unavailable and service shifter. I am concerned one day we will be stranded.

The screen stopped working I couldn’t see the backup camera and the radio wasn’t working and I haven’t been able to open the door or unlock the door. I went and replaced batteries in the remote at dealership and it still does it from time to time. And the screen has gone black several times. I haven’t touched anything to cause it. I had to turn the van off and back on again 2 times before I could get it to work again.

Sticking steering in turns, shimmy/rattle in steering wheel when making hard slow speed turns. The steering wheel felt like it had slack in it when moving it back and forth while stationary with engine running. After driving on the highway the steering kept sticking to the right when rounding small curves. I had to physically pull the wheel back to straighten. This almost caused an accident a few times. There are some SERIOUS DEFECTS and safety issues with this make and model of car. Others have reported this problem on the Chrysler cares forum and found a defective steering rack and gear. I belive this is a broad problme with certain makes and models of the pacifica and extremly dangerous for a family car. I do not feel safe even driving this car on a highway anymore.

The steering of the vehicle has started intermittently grabbing when turning curves or changing lanes. Dealer kept it for 3 days and said they could not duplicate the issue. I experienced the issue several times on my way home and it is getting worse. I had new tires put on the vehicle and a wheel alignment done and still experiencing the issue. I have checked the internet and see that many others are having the same issue with the 2017 Chrysler Pacific but no one seems to have an answer. The vehicle was purchased new from a dealer program car and had about 3500 miles on it. The steering issue has just started recently, and the vehicle is out of factory warranty, but I do have Endurance extended warranty. The grabbing of the steering is getting worse and I am afraid it will lock up and cause an accident. Vehicle only has 60,065 miles on it and no accidents.

Steering "sticks" intermittently going around curves. It releases itself with a jerky action. I have been to the dealer for service. They could not simulate the problem of find any error codes. I am not alone with this issue. It poses a serious safety issue. It started it 2022 and has become progressively worse.

When driving at highway speeds while in a curve the steering will stick which causes u to possibly over correct and could cause an accident... and after doing some research this seems to be a very common complaint with these particular vehicles of the same year model and newer with no resolution ...

After driving approx 400 miles at freeway speeds the engine shuts off. With semis honking as vehicle slowed while trying to pull over. No warning lights before or after stopping. Dash screen displayed "put car in park and press start". This happened twice in 2023. Took to dealer while car was under extended warranty. Was told 'could not duplicate' issue. They also informed me that this was something they never heard of before. We only do two highway trips per year. Took another trip couple of weeks age and vehicle shut off and we had to pull over 7 times going and returning. Dealer says I need a new transmission but can't guarantee that will fix the problem. I'm terrified to put this car on the freeway again. I thought we were going to be killed and possibly injure others on several of the occasions while trying to stop safely. I feel that Chrysler knows about this problem (from what I've recently read on the internet) and at least should know how to correct it. Also, it seems there was a class action suit that has been settled that we were unaware of. This vehicle has less than 60K miles and as we only drive 5-7000 miles per year didn't plan on having to junk it and buy another at this time. I've tried calling Chrysler Corp 800-992-1997. I was given a case # but they just seem to lie and never follow up with the dealer like they said. Now when I call and talk to someone, they put me on hold and kick me into the 'how did we do survey'. Realizing that sometimes you just don't always a ample time to safely get to the side of the road I'm at a loss as to how to proceed. The date listed below is the first time of incidence.

I bought this van about 2 years ago . In the last 6 -8 months. The anti-freeze in the coolant kept emptying, car never hot but disappeared. Turns out it's been going to the engine. I have a friend that is having same issue and should be a manufacturer defect.

Engine code P0303 (misfire cylinder 3 was triggered) car was found to be losing coolant through the cylinder. Chrysler dealer declared complete engine failure due to block damage. Stellantis indicated repair exceeded value of the vehicle.

I am writing to file a complaint regarding a safety issue with my Chrysler Pacifica 2017, which I purchased on November 21, 2023. Since acquiring the vehicle, I have encountered a persistent problem that poses significant safety concerns. 1. **Component/System Failure:** The vehicle experiences choking and emits a strong oil smell into the cabin. This odor is highly concerning as it leads to symptoms such as burning eyes, dry throat, red skin, coughing, nausea, and headaches. This indicates a potential failure or malfunction in the vehicle's ventilation or emissions system, possibly allowing oil or coolant fumes to enter the cabin. The component/system is available for inspection upon request. 2. **Risk to Safety:** The presence of these noxious fumes not only affects my health but also poses a serious safety risk to myself and passengers. The symptoms induced by the odor impair my ability to drive safely and could lead to accidents or injuries. Additionally, exposure to such fumes over time may have long-term health consequences. 3. **Confirmation:** While the problem was not confirmed by the dealer, multiple independent repair shops and the manufacturer have acknowledged the issue. Mechanics from these establishments have inspected the affected component/system and confirmed its malfunction. 4. **Inspections:** The component/system has been inspected by mechanics from various repair shops and by representatives from the manufacturer. Their assessments corroborate the presence of the malfunction and the associated safety risks. 5. **Warning Signs:** Prior to the failure, there were no warning lamps or messages indicating a problem. However, the symptoms, including the oil smell and associated health effects, manifested immediately upon driving the vehicle after purchase.

2017 Chrysler Pacifica with roughly 134,000 miles recently started have idling issues. The vehicle has had regular maintenance and always taken into shop when issues arise. When vehicle started idling rough we found out the spark plugs (all 6) needed replaced and should fix the issue. Replaced all 6 plugs within the same week of finding out they needed replacement. Then within a week while driving the engine starts over heating. Heating to upwards of 270 degrees F. As soon as we were able to get off the road and to a safe location to view the engine it was apparent the coolant was empty. Please keep in mind this is checked on a regular basis as is the oil in the vehicle. We replaced the coolant and drove back home. All seemed well. Then the very next day the engine would not start or even turn over. We looked again and the coolant was almost non existent. Had the vehicle towed to repair shop. The coolant had been leaking into the engine causing it to burn up. In the process the engine was seized come to find out and also the head gasket needed replacement. Doing more research once the coolant starts burning in the engine the engine will more than likely need replacement. We are being told to be prepared for the whole engine to need replacement due to coolant issues. If this would have been recalled we would not be in the position to have to replace our entire engine. It would be greatly appreciated if this can be looked into further as we have missed the deadline for the class action lawsuit for this issue.

The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle failed to start. The contact stated that on the second attempt to start the vehicle, the brake pedal was stuck on the floorboard and failed to return to its normal position. The contact stated that the vehicle could not be jumpstarted. An independent mechanic was contacted and advised the contact to depress the brake pedal harder to start the vehicle. The contact stated that a friend assisted in depressing the brake pedal harder, and the vehicle started; however, the windshield wipers engaged independently, Additionally, the steering wheel made an abnormal sound and became difficult to turn. The contact stated upon starting the vehicle on another occasion, the rotary gear shift dial lights failed to illuminate, and the message "Service Shifter" was displayed. The contact was able to drive to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact related the failure to NHTSA Campaign Number: 19V348000 (Electrical System) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 81,270.

Vehicle steering gear is binding internally (confirmed by local service department). The safety concern with this is when steering at highway speeds the steering wheel locks and requires excessive force to move, which has not yet but almost caused an accident. There are no signs of outside force influencing this issue (ex. front end damage front collision or wheel mis-alignment). I have read online in an owners forum of several other cases where this is happening and that they recommend filling out a report with NHTSA as to make you aware of this in case of it being a larger issue. Vehicle has not been repaired yet as the part required is around $2,800 plus labor on top of that. I'm not filling this out to complain, but rather to make you aware of a potential safety issue of this particular model vehicle. Thank you for your time.

Engine head gasket failure requiring a complete engine replacement

Cylinder head damage at 101,000 miles. Valve guides and seals degraded to where it misfires. Problem confirmed via code scanner and leak-down test with a local mechanic.

While I am driving the vehicle will shut completely off without warning. I have to pull to the side of the road and restart the vehicle.

On two separate occasions I was driving, and then suddenly my check engine light starts flashing, and the car stalls in the middle of the road. I turn it off and restart it and it seems fine. No engine light flashing or anything. I’m concerned because it happened with my kids in the car and we almost caused an accident. The first time it happened I was on the interstate but thankfully got off the exit before it stalled.

The check engine light came on and we brought it to a mechanic to assess the issue. Codes indicated a misfire on Cylinder 3. The mechanic did not state that they observed any physical damage to the head gasket however the engine has coolant in it. The recommended repair is to replace the engine at a cost of $12k.

Engine light came on while driving. Had a 303 code for misfire In cylinder 5. Also smelled coolant but didn't see a leak. Brought I. to dealer where they inspected it and said it was a cracked head gasket. Which seems to be a common issue with this vehicle. The repair was done and I'll be bringing it back in tomorrow 2 days after repair for white smoke coming from engine. Also noticed coolant level was lower than when I got it back from shop.

2017 Chrysler Pacifica LX (~85,000 miles with documented regular maintenance) FEB 2024 vehicle lost acceleration briefly when on highway, almost causing rear-end accident. Coolant and engine temp spiked around 235F (typically 212F-215F range) ambient outside temp (~19F). Took to Chrysler dealer in Walled Lake, MI. Oil leak detected, fixed right head gasket failure (common issue for this engine mechanic says). April 2024 coolant leak detected after coolant reservoir levels became low and smoke of burning coolant was noticed. Coolant leak possibly coming from water pump area after dyed antifreeze inspection. Taking to another Chrysler dealership for service. Complaint is that this is a safety hazard and after further research many owners of this vehicle/engine type complain of this issue, either for the head gasket issue or coolant leaks. (Reference: [XXX] ). I believe this not only a safety hazard but should be filed under a class action lawsuit. This is Chrysler's responsibility to cover when vehicle is outside the 5 year/60K mile warranty when these specific issues occur. Due to the fact that this is a known defect to a significant enough owners and some people either need to pay for costly repair bills or completely need to swap out the engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Coolant leakage, engine misfire. Check engine light. only 72,000 miles

2017 Chrysler Pacifica experiencing engine misfiring / stalling due to blown head gasket and possible engine block cracking at 78000 miles. Happens at idle. Appears to be a common issue and part of a legal settlement in 2023. Have attempted to repair the issue once and vehicle is currently at the dealership service awaiting resolution with independent Arbitrator.

Car has had on going transmission issues with slipping and power loss that dealer was not able to diagnose. The car check engine light came on, and at the dealer the code was for cylinder failure and on inspection at the dealer the left 4th cylinder has failed and the car will need a new engine with only 80,000 miles and proper maintenance. This is available for inspection. Our safety was at risk that the car has had difficulty shifting and has lost power in traffic.

I was pulling into a parking lot and had my foot on the gas. The gas pedal suddenly stopped allowing me to accelerate. The dashboard read "place car in park" I lost power of the vehicle. I was able to pull safely into a parking space and then I put the van in park and turned it off. I started it up and it started without issue. This was a very scary situation as I almost hit a shopping cart where I was forced to pull in as I had no power and was coasting in a parking lot full of cars.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while depressing the accelerator pedal, the vehicle would not immediately accelerate, and the transmission experienced hard shifting. The check engine warning light remained illuminated. The contact stated that later while driving at an undisclosed speed, the engine misfired. The vehicle was diagnosed, and it was determined that the transmission was faulty and engine coolant was present inside cylinders number 1,3 and 5. The vehicle was not yet repaired. Additionally, the driver’s and passenger’s side sliding doors malfunctioned and erroneously opened after being closed. The doors were reprogrammed, and the vehicle was repaired. The contact stated that after a cold start the brake pedal extended to the floor. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,000.

Blown head gasket at 64000 miles. Leaking coolant into the cylinders. Mechanic says the gasket has been repaired before.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving approximately 50 MPH, she observed a humming sound coming from the engine compartment. Additionally, the vehicle lost motive power and would not accelerate as intended. The check engine warning light illuminated. The vehicle was taken to the dealer where DTC Code: P00B was retrieved; however, the contact was informed that the engine needed to be taken apart for the vehicle to be fully diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000.

Hotter than normal engine heat. Smells very hot even when driving in cabin like some liquid ( maybe Coolant) is burning. Code P0303. Misfire #3 cylinder. Reported issue to dealer several times. Very hot.. paint on hood bubbling. They repaired paint per 100,000 mile 7 year extended warranty. No diagnosis disclosed re known issue with head gaskets on these 3.6 ltr engines. No code until two months after warranty expired. Chrysler mechanic in Santa Barbara told me today that they have to replace gaskets and heads on these 3.6 engines all the time and likely a recall coming soon. Overheating is a safety issue. Leak down test verified bubbling in Coolant reservoir. Mechanic says this issue was highly likely occurring over 1-2 years until it actually triggered engine light and misfire code. Many complaints on Pacifica forums on this exact issue. Have service records re same concerns including from 2022. Thank you

This vehicle’s UConnect “infotainment” system began to malfunction after only 20,000 miles or so. At first it was only intermittent resets but they progressed over the last two years or so until now it is constantly auto-selecting every feature in the system while driving. I have experienced random selection of the heating/cooling system, auto parking brake, random nav selections, radio/audio changes, display units, language, seat heater, and more. Basically every selection available through the touchscreen it does randomly while driving. It is hugely distracting and even uncomfortable. I have had it in twice seeking a fix but the dealer seems unable to address it.

It started on or about September 17, 2023, the van's adaptive cruise control, forward collision, automatic breaking is warnings show up on the dash after driving the vehicle about 10 minutes. It does it every day that I drive the vehicle. I have looked up causes and repairs online and there are many complaints about this issue and also after paying a couple thousand dollars at the dealership, it will work for about six months then start happening again. Also unable to use cruise control while driving on a trip, the crusie control will quit operating about ten minutes after the car starts and while driving it.

Unknown

Multiple events (over 5) have occured from December 2023 thru March 2024 involving the transmission clunk/jerk/bang with near total loss of speed when accelerating from a stop or low speed. Also several events with loss of acceleration (no reponse from the gas pedel). This happened with me turning left at a light and trying to clear an intersection. Van is available for inspection. Safety was put at risk by van stopping in moving traffic, and with being nearly rear ended several times. Also nearly being hit head on by not being able to complete the left hand turn thru the interesction timely. Vehicle has not been inspected by any dealer or law enforcement. There have never been any warning light given during these events. Dealer said by phone that without warning lights they would have nothing to trace the problem with. I have listed only the last event time below in Additional Details.

My vehicle now 3 times just stops on me luckily 2 of the 3 times i was going maybe 10 mph. only once i was going 35 and it just slams shut i am being told they are no active recalls however this is a problem and going to cause an accident when this happens my drive light on the dash is flashing as well as on the knob to put it in to drive. this is just one of the many problems with the vehicle the transmission constantly jerks you around. the sliding doors have a mind of their own. i am a single mom of 4 and i purchased this car almost bran new and i only have 3000 left to pay on it and i can barely drive it i dont even like going around my neighborhood in the vehicle for fear it will just stop. it has also left me stranded when everything just stopped working in the car and that turned out to be a recall that i was notified about til a few weeks after it left me and my kids on the causeway bridge. and before that alot of time my car wouldnt even start it was something with the battery for starting the vehicle. Chrysler should be sued for making this vehicle it is horrible i got it to have a reliable car for me and my kids and now im paying almost 500 a month for my car to sit in my driveway because no one wants to ride in it.

44110 miles. NO leaks, oil change every 2500 miles, all fluids are full and well maintained. Hard shift sometimes while in drive and accelerating. Engine light just came on yesterday with wife and 4 kids in vehicle, then engine light flashing. Pacifica felt sluggish and engine was rough. This happened driving on busy FREEWAY! Quickly pulled over at off ramp. Called tow and Mechanic neighbor pulled trouble code from ODB port using scanner P0306 which is engine misfire in cylinder 6. Car runs like crap and is unsafe to drive. Now need to tow to dealer for very expensive repair, just outside of 5 year warranty.

My car has been stalling while I drive and also it said power steering unavailable. Both happened while I was driving which almost caused an accident. Sometimes it stalls while I’m at the stop light and press on the gas to go. It says to shift to park and turn ignition on. It’s been happening for over a year for the stalling and for the power steering unavailable only 2x.

Engine locked up. Had it to run hot one day. When cooled off put fluid in and drive for four days after went to get in to go out and wouldn’t start. Fluids was still good that day. Had to haul to garage and that’s when said it was locked up. Has 104,000 miles. Had had the plugs changed as what the codes said it needed. March 4th is day it quit

of all the issues, I want to bring attention to 2 very serious ones. 1) Engine has transmission issue. Auto Shifting of gears give constant jerks and this was never resolved. Chrysler has always avoided this as it's a very expensive fix. Have taken to several different dealerships in 2 different states. (NJ & TX) 2) Coolant leaking. This ends up becoming an engine problem that they don't fix.

My Pacifica head gaskets failed causing severe engine damage.

I purchased this Chrysler Pacifica from advantage auto sales in new Kensington pa. Making payments obviously but I have had nothing but issues since we got it. Now it’s up at #1 Cochran and they did a exam and they sent me a video and the transmission is bad, (which when I got the vehicle I been saying something is wrong with the transmission, took it to the garage they kept telling me to take to for now 3rd gear to be grinded out. Head gaskets went in it as well they kept it for over 2 months to not even put parts back together properly, axle is bad. Leaking oil somewhere where still , this fan flapper thingy in the front is bad and been since day 1 there is a bad sensor on it which they told me they fixed and clearly didn’t. I have had nothing but issues on this vehicle since I got it. It sees more garages than it does outside. I have 4 kids. Making a lot of trips to doctor appointments and such.. so I need a vehicle, they don’t care. I went to the dealer yesterday and they just told me to take it to another place to get the transmission rebuild or whatever but I feel that isn’t going to fix it and I’m just gonna have more issues in the long run. Can you guys help me at all ?! I need something done. My warrenty is up soon and they only cover 8,000 of the tranny and it’s a 10,000 tranny.

The contact owns a 2017 Chrysler Pacifica. The contact stated while starting the vehicle, the check engine warning light illuminated. Additionally, the contact stated that after starting the vehicle, the vehicle shuddered and experienced low idling. The vehicle was taken to the dealer, where it was diagnosed. The dealer determined that the failure was related to NHTSA Campaign Number: 18V740000 (Hybrid Propulsion System, Engine and Engine Cooling) however, the VIN was not included. The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,000.

The contact owns a 2013 Chrysler Pacifica. The contact stated that while driving approximately 50 MPH, the engine overheating warning light was illuminated. The contact pulled over and waited for the engine to cool down, restarted the vehicle, and continued driving. The failure became a recurring failure however, after the last failure the vehicle failed to restart. The vehicle was towed to an independent mechanic and was diagnosed and determined that there was a leak in the cooling system that caused coolant to leak into the engine. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The contact was referred to the manufacturer by the mechanic. The manufacturer was made aware of the failure, and it was confirmed that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 97,000.

Head gasket blown at 79,000 miles. This is a known issue on this model but Chrysler won’t admit fault.

The "Start Stop" function has stopped functioning completely. I had both batteries replaced a year ago and this solved the issue, temporarily. Months later, I went to park and the vehicle shuttered as I put the van in park and shut off, then turned back on. Immediately, the "Start Stop" light came on. I've been driving just fine for 5 months with the light on, but this could become a hazard for myself and others. I have check my VIN for any recalls for the start stop function but nothing has come up. I've seen many other recalls for this issue on 2017-2019 Chrysler Pacifica's, but my VIN is not listed as there having a recall. I took the van to AutoZone and O'Reilly's to have the codes checked, nothing is coming up.

My van experienced a cylinder 3 misfire and coolant leak which I now understand is due to a known manufacturing defect in the 2017+ Pacifica engine. I have already spent north of $1700 over multiple trips to my mechanic to replace spark plugs, ignition coils, and coolant flush. Even now, the check engine light continues to come back on when I start the vehicle. This continued malfunction of an engine that overheats and becomes inoperable is indeed a safety defect, especially in a vehicle advertised for families with kids.

While driving on the expressway the sunroof imploded. Nothing hit it.

UNKNOWN while driving, the electrical system seemed to malfunction causing the lights to flash on/off, the rear windshield wiper to activate, the horn was blaring (quick repeated beeps, with occasional blaring), the dash indicated that the parking brake could not be used, indicated that the airbag system was not working, indicated that the driver’s side seatbelt was not connected, amongst other warnings that I cannot recall. The ABS brakes were not working, nor was the power steering. The car indicated that it needed to be put into park, and allowed for the turning of the dial; however, the dash indicated that the vehicle was moving too quickly to shift into park. We were able to make a turn onto a street with an uphill incline from the road we were driving on; and the brakes stopped the car - using a lot of force as the ABS braking system was still malfunctioning. The vehicle was put into park and the parking brake indicated that it was active; but of course could not be trusted as the indicators on the dash had been so haywire just moments before. While the vehicle was “off” the horn was still blaring (both short beeps and intermittently long blares), the rear wiper was still active (while in the off position), and the interior lights were flickering. This continued until the red connector was disconnected from the battery. The black connector seemed to make no change, connected or not. When the red connector was reconnected, the electrical issues seemed to be replicated with the horn and rear wiper. The vehicle was towed and we have no current answers. This was extremely dangerous as we lost all power and control of the car. We were driving, on what is oftentimes, a very busy street.

2017 Pacifica Head Gasket 68000

Hard shifting when stopping or driving at speeds under 30 mph

every time I drive my Crystler , the transmission slams while pulling hills or even on a straight stretch the transmission you can feel it almost wind up and then slam into position and it's getting more consistent as I own the vehicle.

Driver side sliding door fell off onto my wife causing window to break and was hanging by just a cable on bottom track.

The van shuts off while driving. This has happened several times now. Stuck in the middle of road where van stalled. Need to stop and restart. No warning or indicator lights.

Uconnect infotainment systems SCREEN flashing.... there are recall notices all "over" internet but Chrysler denies any problem.

Engine misfire, spark plug issue, blown head gasket

After smelling a burning smell when driving, an independent service center diagnosed that the engine oil cooler had failed causing the engine oil and antifreeze coolant levels to drop low enough that continued driving could seize the engine. The sparkplugs were damaged and a head gasket could be required as well. If not for the burning smell, the van could have stopped suddenly in busy traffic on the highway with my kids inside. The vehicle can be inspected anytime. I have not yet contacted the manufacturer. No warning lights went on. The only indication was a burning smell that I first thought was the new rear brakes I had installed.

This car has a blown head gasket at 123,000 miles. It seems this is a VERY common problem with this car and something that is clearly a factory defect. I have heard of this problem with many of these cars and a lot of them occur at less than 100,000 miles.

I am experiencing an issue where the air conditioner blows hot air intermittently and now just blowing hot air. It seems to be a known issue with the 2017 Chrysler Pacifica but there doesn’t seem to be a recall for my van. I also noticed that there seems to be an issue with the coolant leaking which after some google searching also seems to be a known issue. Please advise.

Engine loose power because coolant is entering the cylinders due to a defective head gasket. Failed at 110,000 miles . Need engine replacement $6000 for a used engine

The auto opening passenger side door was only opening half way and stopping. Aware that there might be a component that prevented proper function we stopped the door by using electric eye and opened the door manually. This worked fine. We were traveling when this issue started. When we returned home I was unloading the van. It opened half way and started to close. I stood in the door to get it to stop closing. When it stopped I took the handle so I could close the Door this action triggered the motor. The door finished opening and fell off. I caught it. I was by myself and had no children with me. I had groceries near by that I used to prop the door. I was then able to assess the situation. There are two small rollers that run under the back window. They are hooked to a hing that folds and unfolds when door opens and closes. When the door malfunctioned the door fell out of the back window track and fell toward me. I am a strong adult and was able to catch the door. It twisted off the bottom too. After trying to get the door back on the body of the car I gave up and called an auto body shop. They were unable to come out at that time the temp was -8 degrees. I looked at the working door on the drivers side. I was able to get the rollers back in the track enough to get the car into the shed. I packed the door with towels and rugs to keep it on the car. The next day the auto body shop staff came out. It took two men to get the rollers back into the track. If they would not have been able to get it on the track I would have had to have it Towed into the dealership. 20 miles away. I am glad I was at home. I am glad I did not have children in the car. I am glad I was able to catch the door. The next morning body shop staff closed the double latched door and push it into the latches without triggering the motor that opened and shut the door. I drove it to the shop, they ran diagnostics. The top and middle roller hinges were broken.

The vehicle was diagnosed with a short in the electrical steering cable. It started off with just a minor glitch when steering which caused the car to simply caused the car to shift into neutral but was quickly resolved by shifting the gear into park and then into drive. This resulted in a really major glitching in system while steering to where the car was shifted into neutral in the middle of driving and will not turn off the van or allow you to shift the vehicle into park. It also caused the windshield wipers to stay on without the ability to turn them off as well. This is an extremely dangerous issue for a commonly used family vehicle especially one travels the highway everyday. I’m just grateful we’re in our neighborhood going at a low speed with little to no cars traveling. On the highway this could have caused serious vehicular damage due to accidents and injury or fatalities for the person who has to push the car out of the road and the family riding in the car from impact. This Negligence of the manufacturer will cost my family $4521, which is just simply unfair. Im requesting thorough investigation on this matter with the a recall on all vehicles who can possibly have this issue as well.

From the date of purchase, the check engine light came on and was told it was a software/computer issue. 3 months into having the car it stalled on the freeway. ABS light came on, and engine repair, and several other lights. I was told it was the two batteries, the AUX and the car battery. Replaced both at the dealer. A year and a half later, the car stalled again pulling out of my garage. A-light with circle and exclamation point came on. Turned car off and the A light turned off. Now engine light comes on and off whenever. Had it looked at and it is showing a repair for fuel line kit, which was repaired last year and mechanic said it does not need to be repaired, another software/computer error. Engine light will stay on for a day and turn off for a week, then turn back on again. Car has been serviced so many times at the cost of $200 per visit to the dealer. I am afraid it will stall on me again and the issue is not repaired and falls under the recall for 2017 models that were stalling.

The vehicle first malfunctioned 09/2022. All the signals on the dashboard came on including the wipers. Then the vehicle wouldn’t accelerate and stopped while driving in the middle of the road. I got it towed to a Chrysler dealership and they had it for 4 four months and couldn’t maintain power within the van. After 4 fours I received the van back and it was driving good. Recently, while out of town on 12/16/2023 the van began to run hot for the first time and I parked it. The next day it wouldn’t start and I got it towed to a nearby shop on 12/18/23 and I was told it was my starter. I replaced the starter and the shop said it was something with my engine due to white smoke coming out the exhaust pipes. I got it towed again to a nearby Chrysler dealership on 12/19/23 and they confirmed after doing the diagnostic, the service shop said I needed a new engine because the coolant leaked into the cylinder heads blowing the gaskets. I asked what caused this issue and they stated overheating. The vehicle has never shown signs of overheating such as smoking or the gauges going up until that night which was a brief 5 minutes because I parked the van. I have researched and seen multiple cases like mine in both circumstances with this same kind of vehicle and not1 recall has been placed. I maintenance the vehicle as required and believe this is a manufacturing issue.

Noticed a wet spot on my driveway under my car that was not going away, the first mechanic that looked at it could not find the problem and initially thought it might have been condensation. A few weeks late the spot was becoming much larger and check engine light came on and the code indicated that there was an issue with the oil pressure. Upon taking it to be looked at by another mechanic it was found to be an issue with the oil filter housing resulting in a substantial oil leak. An oil leak can be dangerous both due to the slippery nature and the fire risk it presents, in addition it can cause further issues with the engine.

The contact owns a 2017 Chrysler Pacifica. The contact stated while accelerating from a stop sign the vehicle downshifted and idled abnormally high. The check engine warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The contact stated that the failure persisted. The vehicle was taken to the dealer and was diagnosed with a second gear ratio failure, and the transmission needed to be replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 103,000.

2017 Chrysler pacifica has had multiple major engine failures. First was 2021 head gasket failure which lead to a new engine. Now 2023 the exact same thing has happened again. Engine temperature warning light came on got car towed. Head gasket failure again. This van is unsafe engine design is horribly flawed leading to multiple engine failures

When going to accelerate, the car will not shift into gear. It g Jerks and it takes a few seconds to physically move foward. There are times when turning onto a road or highway it will not accelerate as it should.

Head gasket and Rear valve cover gasket replaced. Still smelling burning oil. Started with check engine light for misfire on cylinder 5. 75K miles on vehicle. There is a rough idle and loss of power at interstate speeds.

There was a flashing check engine light and shaking engine. Found out there was a misfire at cylinder 5. Dealership found coolant inside the cylinder.

Head Gasket has failed on the engine which resulted in radiator blowing out in the middle of traffic stranding my wife and four kids on the side of the road for hours. Seems to be a common issue with the Chrysler 3.6 engine in 2017 models and possibly 2018 models.

Blown engine gasket

Head gasket failed, causing the engine to overheat and damage to occur. Luckily, my wife was able to move safely off of the roadway. The vehicle was taken to LaFontaine CDJR in Walled Lake, Michigan, for repair. They confirmed that it was indeed a head gasket failure and the repair total would be around $6000. Research shows that this is a frequent problem with these vehicles, with numerous reports online.

Check Engine light came on in October 2023. Code indicated misfire cylinder #5. Dealer could not reproduce problem in shop. Returned vehicle with instructions to drive until check engine light came back on. 800 miles later light came back on. Dealer reported code was misfire cylinder #5 again on Nov. 22, 2023. Also found coolant in cylinder indicating blown head gasket. Recommended repair was engine replacement as Chrysler did not recommend head gasket repair. Cost $11,500. Engine has 56,000 miles on it. Power train warranty was 5 years/60,000 miles, so just out of warranty for time but not mileage. Problem could result in total engine failure while driving, putting driver and passengers at risk of injury or worse. Problem was confirmed by dealer on November 22, 2023 and vehicle is currently at dealer service center awaiting repair decision. My research shows that there have been many reported failures of this vehicles' engines with the identical symptoms and repair recommendations. Many Owners who opted for head gasket repair often ended up having to have engines replaced anyway. My vehicle has been dealer-maintained on schedule since I purchased it, as I had an oil change and basic maintenance contract on it that expired September 2023. It gave no indication of any problems before the initial check engine light in October. Never overheated or any other warnings that it had a failing engine. A properly maintained engine should not fail at 56,000 miles.

Electrical problems since purchase (new). Warranty repairs by 2 dealers. The rear lift warning buzzer went out causing me to be hit in the head and getting black eye. The buzzer is out again, but not repaired as the part has been on back order for months. Dealer said over 100 of the same part by various dealers on the back order. This is a major problem as car purchased for use with my dogs and w/o buzzer they also are not warned when ‘door’ coming down. For the part to not be available for so long is unacceptable and since covered under paid warranty I think Chrysler is neglecting the warranty owners. Also, since the part has failed before, they are aware it’s a faulty part but have not done anything to keep the part stocked,

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the vehicle started to sway from left to right, and a message displayed reading "Stability Control System Fault". No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear passenger’s side cradle was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.

Van keeps shutting off while stopped at stop light and stop signs.

Our driver side sliding door can only be opened with the fob and overhead button located in the front of the vehicle. If the driver becomes unconscious or the vehicle is on fire the back passengers have no way to get out of the van. It cannot be manually opened from the outside or the inside. It is a very serious safety issue!!

While driving 70 mph on freeway passing a semi the engine shut off. Had steering and braking but no power. Managed to pull over without getting hit. Dash message "put in park, press brake and press start. Major panic attack as we were 200 miles from major town in the desert. Started car drove about 5 miles and it did it again. Dealer claims to never heard of that problem. Since getting home I've not taken vehicle on freeway. Utterly terrifying.

while driving down the highway the steering wheel locked up while making a slight turn on the highway.

It got a check engine light for a cylinder 3 miss fire. It has been found to be caused by a faulty head and gasket by Jamie’s Auto Service in Noblesville IN. This issue is also on many forums with tons of people suffering from this.

Engine overheating, leaking coolant, Engine 3 misfire, apparently it is a common issue. I have two children I drive around every day and almost had an accident when my engine started overheating. Cost of repairs outweighs current value. Check engine light is constantly on because of this. Car shaking when starting up, etc. This is too common of an issue for it not to be recalled at this point. I have had this vehicle less than 1.5 years and I've already replaced the compressor, the spark plugs, cleaned the fuel injector and body, and have had a mechanic run diagnostics on it multiple times.

Hey everyone! I hope you're all doing well. I wanted to share an issue I've been facing with my 2017 Chrysler Pacifica, which I bought brand new back in 2017. Unfortunately, I'm currently experiencing a lack of heat while driving, and it turns out that the engine head gasket is blown and leaking coolant. It's quite disappointing to learn that this seems to be a common problem, with an ongoing lawsuit related to it.

Transmission appears to not know what gear to go into, or misses a gear shift altogether. Creating a period of higher rpms with no power to the wheels. This is a safety concern as it has happened when pulling out into travel lanes.

Like many other Pacifica owners, my LED light on the passenger side flickers repeatedly when the vehicle is first started and then turns off.

Engine code for misfire fixed and still has a shake, looking like head gasket. Transmission jerks upon shifting.

Had engine issues a few years back around 87,000 and was fixed at Chrysler in Sarasota FL. Rods and other engine parts had to be replaced and engine was running hot. On 11/4/23 our vehicle is again experiencing the same engine issue at 105,000 miles. From what I have read on threads many costumers have expressed similar issues. I have an appointment on 11/7/23 with the local dealership in Knoxville.

I received a P0303 engine misfire code. I have noticed a very slow coolant leak. Thankfully I noticed the leak before the coolant ran out or else the car could have overheated and left me in a very dangerous situation. My mechanic ran a test and confirmed that there is a blown head gasket. My vehicle has ~85,000 miles and from what I have read that is very few miles to be having a head gasket fail.

The contact owns a 2017 Chrysler Pacifica. The contact was driving approximately 60 MPH, when the check engine warning light illuminated and the temperature gauge indicated that the engine was overheating. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had leaked into the 3rd cylinder. The engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 67,000.

I have a 2017 pacifica with 40,230 miles on it and has a blown head gasket .called chysler customer support to file claim on 10/12/23 .van is at dealership for a week now waiting to hear from chrysler

Sharp jolting of the vehicle when going from second to third gear constantly

1. When making turns to the right, the steering wheel sticks and requires a strong tug to the left to free it. Has happened on at least five separate occasions. Also sometimes just sticks slightly. 2. Caused car to swerve into next lane. Fortunately there was no other vehicle there at the time. 3. Have taken to dealer 3 times, but they are unable to replicate issue. 4. Has not been inspected. 5. No warning lights or symptoms.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the vehicle briefly lost motive power before suddenly accelerating quickly, causing the contact to brake hard and bring the vehicle to a complete stop. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The electronic throttle control warning light was illuminated. The vehicle was towed to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired, and the failure reoccurred. The vehicle was taken back to the dealer, but the dealer was unable to determine the cause of the failure. The contact was informed that the brake sensor needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to NHTSA Campaign Number: 19V348000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 80,000.

While driving vehicle, car shifted to neutral then park then neutral, while in drive moving down road. Numerous warning came on including "service shifter", check engine, front end collision sensor, abs brake sensor, along with a message to put car in park before shifting . The day before a warning of service shifter came on and the car was unable for a few minutes to shift out of park. Then the codes suddenly went off. Took it to auto zone to check codes and it said no codes were found or stored. First time was September 25, 2023. The next time when it shifted itself out of drive while driving was September 28. Drove home from getting checked for codes with nothing showing up. Drove 5 minutes on October 2, and a bunch of random codes flashed. Took to shop and they found no codes. All warnings went off. Said nothing anyone could find wrong. Said nothing showing up and was fine to drive. October 5 was driving home, 526 miles later with no warnings , and suddenly stopped driving while in motion on road. Same codes flashed. Shifter stopped working. Car wouldnt start or shift. Completely broke down. Had to be towed to dealership. They say transmission needs to be replaced and it is only 500 miles out of warranty. The same 500 miles we had to drive to get it to throw codes. Had previously taken in when I thought transmission was problem when it was dropping gears. They said software update. Continued dropping gears after they "fixed it" and when I called they said it had to relearn how I drove. Almost had 2 major accidents now when it stopped completely on its own while driving.

On or around September 11, 2023, our 2017 Chrysler Pacifica began to stutter and shake upon ignition. On September 27th, the high engine temperature alarm came up. The coolant reservoir was empty. We filled it up and scheduled an oil change and diagnostic. The Check engine line did not come on for the mechanic during the diagnostic and oil change. The oil change was on September 29th. Shortly after the oil change, the Check Engine line came on again, and on October 5th, the high engine temp alarm came on again. The coolant reservoir was empty again. I filled it again, and drove it to another location. Within a matter of hours, the coolant reservoir was empty again. I scheduled a maintenance visit with our local Chrysler Dealership. I told the dealership the Check Engine light was on and that the reservoir for coolant appeared to be leaking and I had filled it up 3 times. I was informed that the Check Engine light is a Cylinder misfire, and that the car may need a tune up. Upon hear this, I asked the service advisor if they had check the reason for the leaking coolant. I was in disbelief that this was not done as per my original comments. After checking on the coolant leak, the dealership noted that there was no external coolant leak. An internal coolant leak is indicative of a leaking or damaged head gasket. The vehicle purchased in 2017 has 66,000 miles on it. This defective component at this low mileage has put my family at risk of a major accident and will continue to do so due to poor design.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 20 MPH, the vehicle independently jumped forward without the accelerator pedal being depressed. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,329.

Bought the vehicle in 2020 (Second Owner) from a wholesale dealer and owned the vehicle for about 3 years. Bought with only 20K miles and currently has 55K on Odometer. Car one day wouldn't start. Had it towed to first Chrysler dealer and told it was a bad starter. Paid for starter and fuse replacement and told it filled the shop with smoke indicating a bad head gasket probably caused by a warped engine block. Had it towed to a second chrysler for addition opinion/look where they speculated it "dropped" exhaust/intake valve requiring a new engine/engine replacement. This vehicle is essentially a lemon and people are reporting many issues whith the 17-18 Chrysler Pacifica's. It has been in shops for over a month.

Unknown. My back up camera is intermittently not working

Need new engine after rough idling.

The gear shifter, which is a knob to put the vehicle in gear, sometimes locks in the "P" Park position. When this occurs, the vehicle cannot be moved, and the occupants are potentially stranded. This first occured about the middle of August 2023. After some moments, the shifter came back on and we were able to drive the vehicle to the dealer, who replaced the gear shifter module at a cost of about $700. The problem reoccured within a few days of the repair. The dealer again replaced the module (at no cost to us). The issue has not been resolved. The gear shifter continues to intermittenly lock in the Park position. The dealer has simply given up on trying to fix the problem. They indicate they have performed substantial diagnostics and are unable to resolvce the problem. We cannot rely on this vehicle to not strand us somewhere. Thus, we believe it is a safety issue.

When driving, car completely shuts down. Usually happens when we are slowing down or stopping, but has also happened when accelerating. No lights come on and never happens when we take it to a mechanic. Happened 10x today alone but 5x over last seven days. We thought it was an issue with the auxiliary battery, but continues to happen. 130k on 2017 Pacifica

Diagnosed by certified dealership as having a warped cylinder head causing coolant to leak into the combustion chamber. Occurred at about 73,000 miles. Based on research I've done, this seems to be very common, yet Chrysler has neglected to do anything about it. It the problem seems to occur just after the standard warranty expires, leaving customers on the hook. It puts safety at risk because it burns coolant and releases that exhaust into the air and ruins engines.

Powertrain Stalls randomly when moving from first to second gear and when changing in and out of park. Vehicle also has loss of power and freezing electronics. The entertainment system and navigation system may stay frozen until vehicle is restarted and in some cases may not turn off even while vehicle is not in a powered state.

I received P258B warning and further diagnosis came to know that C0021-02 and C1252-92 warnings. While applying breaks i am getting hissing noise and break pedal pushes me back where i have to apply lot of pressure to stop the vehicle. This is happening only when i press the pedals hard. I did diagnosis and noticed that the break vaccum pump fuse gone and replaced the same again it blown. Then realized that that the Vaccum pump it self is not working and the same is ordered and replaced. Now the vaccum pump issue is fixed but still the break pedals are hard and getting hissing noise while applying breaks. Now i may need to change the break booster to get this fixed.

Recall fail Recall done in 2019 for EGR and car is continuing to fail again years later. While driving car stalls and shuts off

I'm writing to report a serious incident involving my Chrysler Pacifica with less than 70,000 miles. Recently, the engine light came on with error code P0303, leading to violent vibrations and power loss while I was driving my children to school. This hazardous situation nearly caused a major accident. A diagnostic at the dealer revealed a blown head gasket, raising concerns about the safety and reliability of this vehicle model. I believe this issue might not be isolated and could pose a widespread danger. I'm reporting this incident to the National Highway Traffic Safety Administration (NHTSA) to request an investigation into potential design or manufacturing flaws that could endanger drivers and passengers. Safety must always be the top priority. Therefore, I am taking the initiative to report this incident to the National Highway Traffic Safety Administration (NHTSA) because I believe that it is imperative to investigate the extent of this issue. It is my hope that through such an investigation, we can uncover any potential design or manufacturing flaws that could pose a significant danger to the driving public. Safety should always be the paramount concern when it comes to automobiles, and it is my fervent hope that by reporting this incident, we can prevent similar incidents from occurring and ensure the safety of all drivers and their passengers. I urge you to take this matter seriously and to conduct a thorough examination of the Chrysler Pacifica to determine whether this issue is more widespread than it appears. Lives may well depend on it.

Continue issue with stop/start system failure that drains batteries to the point of total power loss, even at high rate of speed. An audible ticking sound, engine misfires resulting in bucking and surging, decreased engine performance, hesitation, loss of power. Start/stop system has been investigated by dealership multiple times. Power loss and engine misfire were reported as the result of the start/stop system failure. However it has been a reoccurring problem with continued worsening symptoms. The safety of myself, my passengers and other travelers is at risk due to the unexpected bucking, surging, hesitation and power loss that occurs during traveling. Problem has not been reproduced at service center as it has been “solved” by replacing batteries and not investing further. Vehicle has been inspected by qualified mechanics. Warning lamps have recently alerted but the problem of engine bucking, power loss, surging, hesitancy have preceded the warning lamp. It has been at least 8 months of engine concerns and 2 years of power concerns that were reported to dealership and only 1 month of the warning light indicating a problem.

Misfire of cylinder 3 as many have reported. Chrysler stating car needs a new engine. Prior owner had warranty work done at 43k miles. At 60k miles, Chrysler diagnoses engine failure and replacement necessary. Chrysler and dealer denying any goodwill despite of history of problems with this vehicle and the Pentastar engine in 2017 Chrysler Pacificas. Engine light and high temp warning bounced on and off while on a highway. Exited to find no coolant, 600 miles after a $2000 tune-up. Added coolant but was losing coolant too. engine light back on. I am out a car, the money I owe on it or a $12k repair.

The check engine light came on, upon inspection at our mechanic we discovered our head gasket was blown. Searching for recalls online I found several other owners of Chrystler Pacifica that have the same issue of blown head gasket at relatively low mileage. Contacted Chrystler and there is no current recall for any of those components.

While driving, the car malfunctions stating to have the shifter serviced. All of the alerts start going off and it feels like my car isnt shifting properly. Some times when I start it, the shifter will not respond. I have taken it to be serviced and it seems to be electrical.

Computer Code P258B - Electric Vacuum Pump - After fixing code P000B with an oil change, the P258B code caused the check engine light to come back on and after further investigation found that the wire that comes from the pump looks like it has started melting. The external wiring casing is no longer covering the wires and the piece plugged into the pump looks like its splitting. I finally found the part through the Mopar site but is referred to as an Air Pump: Product ID: 68274999AD. Luckily the car has not stalled or caught on fire. The vehicle has not been inspected by the manufacturer, police, insurance reps, or others. I plan on ordering the part to install myself as personal funds don't allow me the luxury of taking to the dealer to have this done. I will keep the part if the manufacturer wants it to inspect.

The steering wheel is sticking when making turns at multiple speeds. We have had this issue for as long as we have owned the vehicle.

When moving forward after being parked, the jerks and bangs into second gear. It feels as if the car has been hit. This happens pulling away from stop lights, leaving parking lots and pulling out of my driveway.

STEERING ISSUE. Steering wheel sticks, does not return to center position without pulling on the steering wheel. When taken to dealership several times, the following response occurs. "Can Not Duplicate issue, Therefore Problem Does Not Exist!" Someone is going to be injured or killed, if this REAL PROBLEM IS NOT ADDRESSED!! This is not an isolated incident, hundred + + complaints, Exist. . . . .

I have a 2017 Chrysler Pacifica that keeps dying. I bought my Pacifica new from the dealer and now it has 100K on it. Since we bought it, I has a tendence to dye on us from time to time. The past 5 years we have owed it, we have been through 4 batteries. This past week, my Pacifica decided not to start. The battery was only 8 months old. We had it towed to the dealer, where they said there was a problem with the sensors in the shift knob that goes into the transmission. The mechanic said, he has see a few of the same problems with 2017-2022 Pacifica's. The dealer said I would have to take it to a transmission place to have the transmission looked at. Sees like many Pacifica have this problem with the shift knob sensors.

When accelerating slowly or if stuck in stop and go traffic, the vehicle stalls or loses power briefly, but long enough to get hit from behind if the person behind is not paying attention.

The engine was having misfire on cylinder 5. This turned out to be a head gasket leak, the local Chrysler dealer confirmed the diagnosis and proceeded to replace the entire engine head. If this was not abruptly fixed, then the engine would overheat and lockup mid drive. There have been many other similar reports on this site indicating the same problem on either cylinder 3 or cylinder 5 -- these sit in the back of the engine bay (transverse engine) and get the hottest. There seems to be a general defect in the cooling causing very premature head gasket failure which can be a dangerous situation if not handled extremely promptly

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle inadvertently downshifted and lost motive power. There was no warning light illuminated. The vehicle was taken to the dealer, who advised the contact that the failure was known to the manufacturer and that an update was required for the transmission control module. The vehicle was not repaired. The manufacturer was notified of the failure but provide no assistance. The failure mileage was 181,000.

Engine temperature suddenly rose to the point where an alarm appeared on the display (no prior warning or prior instance of this). Allowed temperature to cool, drove vehicle home gently. Subsequent examination showed coolant level in reservoir below minimum with no physical evidence of leakage. Obtained correct manufacturer-specified coolant, topped up and continued to monitor. Pattern developed where the coolant level would be at minimum after approximately 200 miles of driving, vehicle appeared to be operating normally otherwise. Continued to top up coolant level as necessary, still no sign of any physical leak. Vehicle then began to produce error codes for misfire on either Cylinder 1 or Cylinder 3 - no discernible “pattern” to the codes appearing or clearing. Vehicle was subsequently examined by an independent repair facility who determined that the cylinder head for cylinders 1, 3 and 5 is warped.

The van stopped while driving without warning in traffic, luckily I was able to coast to the side of the road and there was not a vehicle directly behind me or my family and myself would have been in an accident. Even now it does not have a check engine light on we had the battery checked and alternator and they are both good. I’m not sure what else would cause the vehicle to stop while driving with out warning. It completely turns off just suddenly without any warning. This is dangerous and could cause an accident. We are having it towed to the dealership today to hopefully repair whatever caused the dangerous shut off. I will revisit and if able upload whatever I am told the problem is.

2017 Chrysler Pacifica Touring, twice in last 4 months got P0303 message (Cylinder misfire). Upon research turns out this is common issue, dealership confirmed that head gasket is leaking coolant into the 3rd cylinder and needs replacement.

When having to press hard on brakes my vehicle does not stop right away. I have to pump them to get my van to stop. When at a light with vehicle stopped by pressing on break the brake pedal will push back up with force and start moving forward.

Engine stalled while making a right turn with incoming traffic. It felt as if the vehicle had gone in Neutral position. The vehicle was unresponsive to the throttle until I manually put it in Low gear (L) and then back up to Dive gear. I was looking into the recall and it sounds similar to U01.

The vehicle sometimes abruptly shuts off when it is stopped while running such as at a traffic light. It also abruptly shuts off when at a low speeds (0-5 mph). This occurs after the car has been operating for several minutes. This presents a safety hazard because the unexpected shut off can occur when the car in a precarious traffic situation. A quick message flashes on the display before the shut off. Usually too quick to read but seems to say something like, “service electronics”. Occurs at at least once a week. Car is driven 7 to 10 times per week so this incident occurs at least once out of every 10 trips. These incidents have been occurring for at least 2 months.

Battery light comes on, power steering goes out, start/stop function switches in and out of accessory mode, then total power drain and vehicle will not turn over or maintain a charge. vehicle is available for inspection. safety was compromised by lack of control of steering and vehicle shutdown in a roadway. issue has not been reproduced by independent services or dealer or other representatives. battery light appeared, etcs light came on, voltage meter drained very quickly until total loss of power.

At 83,000 miles the 2017 Pacifica needed new headgaskets, rocker arms, and camshafts. I am the first and only owner of the van and have been meticulous about maintenance. Apparently this is a known issue with the Pacifica. The dealership and an outside mechanic verified these issues with my Pacifica. Rough idle was the only warning something was wrong before the check engine light came on. I took it to the dealership immediately.

All the warning lights on dashboard light up engine losses power then stop, after setting for two hours the engine restarts, the engine light is only light on. Drive for one or two days light goes off like nothings wrong. Then two or three day’s latter it will do it again. This has been going on for about five months and dealer can not fix it.

I have 2017 Pacifica with just under 80,000 miles on it. I had a check engine light come on which was a 5th cylinder misfire. I had the plugs/coils replaced and oil/filter done. After 2 days the service engine light reappeared with the same diagnosis(5th cylinder misfire). I took it back to the shop and they discovered coolant leaking and the smell of it burning. They believe it was a blown head gasket. The car is now at a Chrysler dealership to confirm the bad news. Chrysler needs to step up and resolve this issue with a recall or some type of reimbursement.

Driving down road vehicles Shift Mechanism locked out with 4-5 warning lights stop and car locked in gear could not shut off or put in park

Check engine light continues to come on and it gives the code “3rd cylinder misfire” even after multiple attempts to correct the problem. Has been determined there may be a crack in the engine block. Car only has 94,000 miles on it so this is too young for it to be happening. The engine runs rough continuously and I am afraid for the safety of myself and my 4 children that ride along with me daily.

Since owning the vehicle for over 3 years the brake shave been hissing and inconsistently engage when pressing the brake pedal. I have had several near accidents ranging from rolling into some while in a stopped position (moved vehicle to park to avoid), to almost causing major collisions on hwy do to the inability to come to a quick stop or slow. It is pure luck I have not been in an accident.

The head gaskets were replaced at 107 miles before I purchased my van. Now here I am 20k miles later with another blown head. The vehicle is undrivable and left me, my wife and my kids stranded. Yes this has been confirmed by a qualified shop. No. Check engine light, misfire.

The vehicle will shut off randomly while in the drive position, and happens when in motion or stopped. THIS CAUSES A HUGE CONCERN as this is our family vehicle that Carrie’s our children. My wife was making a left hand turn in an intersection, with our kids in the Van and shut down on its own in the middle of the turn. We ensure all regular and required maintenance is completed on our vehicle to ensure the safety at all times and this is beyond our control. We took it to the shop and they don’t know what’s going on as it’s intermittently happening. I have read several others having the same issues. This is a huge safety issue that requires immediate attention, please help!

2017 Pacifica has a blown head gasket @80k miles (diagnosed by a Chrysler mechanic when our check engine light came on). The van has never overheated and has been well maintained/ serviced regularly.

Blown head gasket 2017 chrysler pacifica 82000 miles. Spark plugs replaced. All are black with heavy carbon buildup. Check engine light went on as did the engine stop start warning. Code read cylinder 5 misfire. Many people have had the same issue. Check out following thread. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle has had constant electrical issues. The car freaks out at sporadic times. This can include power cutting in and out while driving, suddenly being unable to put into gear, or unable to start the vehicle at all. Symptoms include tactometer and speedometer simultaneously going up all the way and down over and over again, engine slowing down and starting. Lights on the shifter flashing (this was replaced). A Dealer service rep saw it when I drove in, but was unable to mimic it since it happens so sporadically - they had never seen it before and eventually said, "We don't know what to do."

A head gasket leak caused coolent to enter a cylinder. The vehicle now suffers from hydrolock and the engine needs to be replaced.

The rear subframe holding the rear axles suddenly broke in half while driving 30 miles an hour down a residential street. Luckily, I was able to control the vehicle to get it to a shop where it was replaced. The vehicle had never been in a wreck.

We have 2017 Chrysler pacifica there's 96miles on it that my drives to work, after she came back from work this morning I took the car key so i can go to the car wash when started the car i notice the was shaking and there was a check engine light, so i scan the car there was three code on the car. P0420, P0303 and P0203. I checked online for the meaning. I saw that everyone with the same car had the same issue. And before this issue I been noticing low coolant so I always top up the coolant. I noticed everyone say is the head gasket that went bad. Base on all the information and the complaints people made regarding this code i don't need to take it to a dealership for diagnostic, I am sure it is the engine head gasket that's bad.

Transmission has been problematic for the past two years. We have had it checked twice but nothing can be found during the inspection. It shifts very roughly by jolting you forward when you are accelerating from a slow speed or at times when you are coasting as well with no foot on gas or break. You feel jolted as if you were rear ended by another vehicle. I was driving with my family, to include 3 young kids, on interstate I95 on 8/19/23 when the vehicle suddenly jolted 3 times and then the check engine light came on. I was not able to pull over right away, and when I tried to press the gas the engine revved high but the vehicle barely moved. After putting my hazard lights on I was eventually able to pull over and turn the engine off. After a few minutes I restarted the car, the check engine light was on. I got off the next exit and had a mechanic take a look and the P0732 code “Gear 2 Incorrect Ratio.” showed. The interstate is highly traveled and we were in very real danger. I was scared for my family's life, as well as those around us because we had NO CONTROL over how the vehicle was behaving and could not accelerate to a proper highway speed. The vehicle has now been towed to a local transmission shop. Other Pacifica's have been recalled with this error code, there is even a TSB # 21-008-21 from Mopar regarding this exact issue dated 3/12/21. Their lack of action put my family's lives at risk as we could have been hit by a tractor trailer on the 70 mph highway due to this transmission failure. I would like Chrysler to fix this!

At least once a week, the rear camera stays on when I put the car from reverse into drive. I will be driving forward and can see the rear of the vehicle through the camera system on the radio for a minimum of 5 seconds. This happens randomly with no associated pattern. I just saw it was an issue for the 2018 model, and I am telling you it is an issue on the 2017 model too. MY vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

While driving on the highway, our car started to make a jerk, like it was having trouble shifting gears, which is weird because we were driving through Kansas and the road was smooth and flat. Then suddenly the car lost power, but did not turn off. Pressing the accelerator did nothing. We turned on the emergency flashers and pulled over to the shoulder, shifted into park and then turned the car off. We waited a few moments then restarted, everything appeared fine. We started to accelerate and merge back into the highway when it started to happen again. This time, our dash reported a message of "shift into p to start." We again pulled over, waited even longer, and restarted again. After about 5 miles, it did it again. After several occurrences of this, we eventually looked to have it towed to the nearest dealership. However, now it also has trouble starting. This is incredibly concerning, losing power going 75mph.

My 2017 Pacifica just passed 96,000 miles and started acting weird. We sent it into the mechanic and they said there is a blown head gasket on cylinder 1. The repair will be between $4,500 and $5,000. Under normal conditions, a head gasket should not be blown on a regularly maintained vehicle with less than 100,000 miles.

The vehicle loss power while driving on the highway would not accelerate

When driving the for a while the steering is getting bound up it sticks slightly and you have to pull harder to correct it doesn't want to let me steer it back to straight, it sticks unexpectedly while your trying to steer back to straight

I turned on the vehicle cold in the morning and it started shaking violently. The check engine light came on with a code of P0303, which indicates a cylinder 3 misfire. We took the vehicle to the Chrysler dealership in our area and they said there was nothing they could find. The dealership cleared the codes and the check engine light didn't come back on for another week or so. Then the same thing happened again. Cold start, with violent shaking. Check engine light came back on and same engine code P0303.

The head gasket failed and coolant leaked into the cylinder. Safety wasn't necessarily put at risk because the check engine light came on before anything happened. Vehicle has been inspected and confirmed failed by independent service center.

The van stalls and completely turns off while coming to a stop, while stopped, and while accelerating from a stopped position. I have to wait a few seconds, then push the brake and the ignition switch to restart the van. The van acts as if it's been parked. This has happened 6 times in the last four days.

As many others have reported, the power steering is "sticking" and requires effort to come back to center. The dealer claims they "cannot replicate the problem." I am left to wonder if the problem from the 2019 recall is coming back to haunt us.

As soon as I stopped at a light, the entire car shut off on its own. No lights, no engine. It took about 45 seconds for lights to come back on. I was able to restart the car. When restarted, the electronic throttle indicator light was on and the car was jerky to drive. I cut the car back off and on and it drove normally. The engine has cut off 3 other times stopped at red lights, but those times, the lights stayed on. I was able to immediately turn the engine back on. I believe there is a major electrical issue happening. I have taken the car to a dealership and an independent mechanic. No one can find out what is wrong because they couldn’t mimic the problem.

The headgasket is blown at 90,000 miles.

This week was the SECOND time our van lost both low beam headlights at the same time while driving at night. Both times the dealership wanted over $500 to replace them. Our drive train will catch while driving. We took our van in for this problem and were told by the dealership that "its just the way the transmission is made" When we bought the vehicle it was two years old and had rust spots on the hood. We had it repaired. Now, two years later the same rust bubbles are starting to appear on the hood.

I was coming home from work and I was waiting to make a left turn onto a road named Vincent Rd in Orlando, FL which meant that I had to cross 3 lanes of highway. Once all traffic was clear I started crossing 3 lanes of highway and the van started making a loud grinding sound when pressing on the gas. The vehicle moved forward into the first lane of traffic and would not go anywhere from that point. I was stuck on the highway now with oncoming traffic and idiots would not stop. Of course the cars that were in the lane that I was in had no choice but the other two lanes were not stopping until somebody offered to push me across the other lanes to a parking lot. All I can say is God Bless my mailman as he is the one that actually pushed me across the highway. In my opinion, I feel that this could have been more serious. I had to have the vehicle towed to Greenway Chrysler where it was determined an axled failure on the left front wheel. Bottom line is that this situation could have been really bad but thankfully it was not. I know there have been issues with the 2017 Pacifica's over time and I believe axle failure is one of the major issues.

Low mileage vehicle, leaking coolant, fixed radiator. Mechanic says now blown head gasket and thermostat faulty. Looked on different forums and noticed the same problem with other Pacificas.

I was stopped at an intersection & the transmission lights went out, the knob froze & the car would not move. I was stuck there for 45 minutes before it decided to start & go into gear. The readouts on the dashboard kept flashing Service shifter,Service transmission,Service airbags, parking brake unavailable, ACC unavailable the tachometer & speedometer & heat & gas gauges were going to the top then dropping back to zero. This is not the first time the vehicle has acted up. When I have been driving on the Highway the transmission has acted as though it could not shift. I would press the gas & the tachometer would go up over 3000 but the speed would not go over 35mph. This problem has been ongoing since October 2022. Getting more frequent as time goes by. I have had it into Tacoma Dodge/Chrysler several times & they keep telling me they can’t diagnose the problem. It is unsafe to be on the road in a vehicle that can freeze up at any minute, but it is my transportation & I have appointments etc. that I must go out to.

Steering sticks consistently when going around curves, usually around the 10 and 2 areas. Vehicle steering has to be manually forced back to midline. Occurs more frequently the longer the drive and usually at speeds only over 30mph.

While driving my vehicle, it suddenly stalled and told me to put it in park. I was driving approximately 25 miles per hour. I had to pull over and put it in park. It then allowed me to restart. There were no warning lamps and happened spontaneously. I have not had the issue reproduced but this wad part of a recall for this vehicle in 2018 that seems to have returned.

I was stopped at a light and the car flashed all its lights and shifted me into park. After it started right back up but the check engine light came on and stayed on. It did this another two times as well and is very dangerous for me driving with my kids. prior to this issue I had to replace shutter and head gasket (Coolant leak). This car has so far cost 6K in repairs.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds, the temperature gauge fluctuated between hot(H) and normal(N). In addition, the vehicle hesitated upon depression of the accelerator pedal. The contact discovered that the coolant level remained low. The e vehicle was taken to an independent mechanic where leaks were discovered in the oil housing and the radiator. The contact's husband replaced the spark plugs; however, the failure remained. The vehicle was taken to an independent mechanic where the mechanic discovered a misfire in cylinder #3. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 81,000.

the steering wheel on the vehicle sticks periodically when you are executing a slow turn or adjustment of the vehicle. This is particularly the case on the highway, when you are engaged in a slow turn of the steering wheel when changing lanes or when adjusting your position within a lane. The wheel will stick and then jump into the position that you wish the wheel to be in. This particularly happens in the 11 to 1 position of a turn or adjustment. This is not particularly noticeable in lower speed driving or around town. This issue has been ongoing over a year. We have had it in 4 times and no one can find anything. Upon researching online there have several complaints of this exact issue. See other complaints here. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

More often than not, At roughly 17, 25, and 35 MPH, the transmission will disengage to shift, take its time to get into the gear it needs, and clicks into gear very rough. When this happens it is hard enough to slam you back into the seat, which has caused me to swerve pretty bad. I have taken it to a dealership, and they say its a known issue and the only "remedy" is to update the vehicle, but it wont actually fix it, it will keep on happening.

The car struggles to shift from 1st to 2nd due to a software issue with the 2017 Chrysler Pacifica. The software has been flashed multiple times, but the issue persists. When the vehicle struggles to shift gears, it stops accelerating and jerks into the next gear with great force. This causes the car and passengers to jolt. I have almost been hit multiple times when this happens when crossing lanes of traffic or when another car is behind me and the car suddenly jolts. This happens anywhere from a couple of times a day to a couple of times a week. The issue is more prominent around the speeds of 22 to 30.

For MANY years we've struggled with hard shifting by transmission. When brought to dealer, they couldn't find anything wrong. We also complained about a continuous ticking sound from dashboard when vehicle was turned off. It lasts for several minutes. We are now experiencing brake pedal issues where brake pedal fights against the foot when trying to push it down...and uncalled for instances of windows auto lowering. Only now am I learning that there have been several recalls for these items and we've never been informed. When looking up our VIN for recalls, the site say we have "0" unfixed recall items, even though we've never been informed of the recalls.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH and approaching a stop, the vehicle lost motive power. The contact stated that the “Shift to Park to Restart” message was displayed on the instrument panel. The contact shifted the vehicle to park and restarted the vehicle; however, the START/STOP warning light illuminated. The contact stated that the infotainment system became inoperable however, the vehicle operated as needed. The vehicle was taken to the dealer and both batteries were replaced; however, the failure reoccurred. The vehicle was taken back to the dealer, but the cause of the failure could not be determined. The manufacturer was contacted and stated that no failure was found. The manufacturer provided no additional assistance. The failure mileage was 58,000.

Vehicle will stall unexpectedly while driving

I purchased 2017 Chrysler Pacifica in 2021, I started having issues my vehicle after my 30 day warranty expired it seemed on and off at times now more noticealbe the START/STOP feature failed to work properly. The vehicle stalled when the brake pedal was released I had to restart the vehicle. The contact disabled the START/STOP feature. Additionally, while driving at night in the rain the vehicle acted up or started to blow hot air from the AC unit at 75 degrees with out the option to change it only way to restart was to turn on and off the vehicle. I also had problems with the coolant being low, and coolant was added. The vehicle was taken to an independent mechanic who informed the contact that the check engine and coolant lights were illuminated. The battery was faulty, and the START/STOP feature was inoperable. A pressure test was performed however, the mechanic was unable to locate a coolant leak. The vehicle was taken to two mechanics EGR cooler valve was cracked and my engine was damaged as well as the pistons. The vehicle had to have the whole engine replaced which was an expensive expense I had to pay out of pocket, the dealer did not cover the damage. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 104, 000 or so. I still do not feel safe using this vehicle it is my family vehicle, please advised. I have invoices but not at the moment I had to replace the engine, the battery, the coolant container, and the radiator for a total amount of about $5000

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 25 MPH, the vehicle lost motive power. The contact was able to veer to the side of the road. The check engine warning light was illuminated. The contact was able to restart the vehicle and continued driving. The contact stated that the failure recurred on two occasions. The contact stated that on the third occasion, a message to park and to restart the vehicle was displayed; however, the vehicle failed to restart at first attempt. The contact was able to restart the vehicle after several attempts. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the fuel pump. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.

Brake system is not functioning correctly. The pedal completely depressed, car does not stop. Requires pumping brake pedal once or twice to stop vehicle. This is a concerning safety issue. Took the care fir service, no issue was found. Vehicle still not braking correctly.

The vehicles steering wheel is binding intermittently, the power steering seems to come on and off. It can happen at any speed.

As has been reported by a number of other owners of this vehicle, the steering wheel on the vehicle sticks periodically when you are executing a slow turn or adjustment of the vehicle. This is particularly the case on the highway, when you are engaged in a slow turn of the steering wheel when changing lanes or when adjusting your position within a lane. The wheel will stick and then jump into the position that you wish the wheel to be in. This particularly happens in the 11 to 1 position of a turn or adjustment. This is not particularly noticeable in lower speed driving or around town. This has been happening on this 2017 Pacifica for about 12 months now. I feel that this puts the safety of occupants at risk. I have had this checked out by my regular service station.

Blown head gasket

Losing power like the vehicle is in limp mode. Flashes the “service lights” for multiple things including shifter, airbags, breaking system, etc. it has set the park break while in motion as well. When a computer is attached is brings up can c bus codes and implausible assisted driving codes. Also will not go into reverse when this is happening. Sometimes the shifter doesn’t work either.

When it shifts or shifts too early, it makes a loud noise from the transmission.

The electronics system experiences issues while driving. Particularly, the passenger front window rolls itself down at random intervals while driving. This can happen several times during a drive.These incidents at times are accompanied by a flickering of the dashboard display and a message that says to service the electronics system. The window is also often difficult to roll up as it engages the bounce back feature multiple times. The incidents have occurred at multiple driving speeds above 30mph. These incidents cause a major distraction while driving because of their unexpected and abrupt nature. The abrupt sound distraction from wind while the window is open also distracts the driver from focusing on driving. As a result, this malfunction is unsafe.

Engine 3.6l non-hybrid has bad head gaskets/heads causing misfire and dangerous potential for vapor lock and engine failure. This is a known issue and there is a recall for the exact same vechile and engine up to 2016. Mine is a 2017 so its not covered in the recall for the exact same condition with the exact same engine. Spoke to manufacturer today they looked at offering some assistance in the price to fix the known issue, unfortunatley I bought the car used (paid over $25,000 in 2018) due to this the manufacturer can not assist in anyway. This is a known issue that is well documneted online by thousands of upset customers. I have no choice but to pay an exorbitant amount to have it fixed before it vapor locks going down the road and hurts my family.

P303 issue but the dealer is asking to replace whole engine.

The van began to run rough in the mornings when I first started up. I initially thought a tire was flat. But all tires were fine. It did this several mornings but then would begin driving smoothly as normal about 2-3 minutes after the drive started. A little less than two weeks later the check engine light came on for the first time. It ran roughly but lasted a little longer; maybe 5 minutes. The check engine light would go off. It did this a couple of times. The third time, the check engine light came on and started blinking. Then maybe 20 minutes into the drive the van began to overheat. I turned on the heat and the gauge went down to normal right away and drove as usual. The check engine light stopped blinking but stayed on. No problems for the rest of the hour-long drive. The next day, the same thing happened while i was on the highway. It started overheating, but the overheating lasted longer and intensified at higher speeds, so I had to drive about 24-35 on an expressway. I took it to a Fiat Chrysler Auto/Mopar Service repair shop immediately. The manager suspected that there was a crack in the cylinder and coolant was leaking into possibly the engine or somewhere else. They said they've seen this same crack, in the same location on many other Chrysler Pacificas. They took pictures (see attached) and sent it to FCA/Mopar. It took several weeks for an FCA/Mopar Inspector to come out. But once they did, they confirmed a crack and the van required a new engine. I'm told this engine is on backorder and it will take months before I can get a new one. I've read many stories online of other people having similar issues. The fact that this engine is on backorder for months is telling. The company Chrysler Customer Care/Mopar/Stellantis has not been helpful in providing useful timelines throughout this repair process. In addition to the above issue, I've also had to replace both main (2x) & aux batteries and experienced problems with sliding doors failing to open.

This happens every single time we drive our Pacifica: Per many other complaints available online, the current gen Pacifica (2017-present), when equipped with ADAS such as lane keep assist, has a steering issue as follows: -under varying conditions, the vehicle's steering wheel will "stick." This issue typically follows a small steering input of 10-25 degrees in either direction. -When the steering wheel sticks, it presents 2 major safety issues: 1) the vehicle maintains its course and could collide with objects or veer off the road and 2) the sticking of the wheel is so severe at times that the counter-steering required to correct the "stick" presents a danger of driving into oncoming traffic. -Yes, Dodge of Boerne, TX, and it was "fixed" by securing a ground wire on the vehicle, but the problem continues to persist -Just dealership listed above -No Here are selections of other reports on this issue: https://www.pacificaforums.com/threads/2017-steering-problems.48061/ https://www.pacificaforums.com/threads/2017-steering-issue.50528/ https://www.pacificaforums.com/threads/the-steering-wheel-tries-to-turn-by-itself-when-driving-on-uneven-roads.23538/ https://www.carproblemzoo.com/chrysler/pacifica/2017/steering-problems.php I am guessing this issue is what was addressed at our service appointment, but it did not solve our specific issue: https://www.mlive.com/news/2019/05/fca-recalls-198k-pacifica-minivans-due-to-potential-issue-with-power-steering.html

We keep receiving a service shifter error. We have taken it to the dealership 4 times. When the error comes up we are not able to change the gears. After a while, it starts to work normally again. Now as we drive it we get a bunch of error codes and it is hard to press down on the gas. Today when my husband put it in reverse the car did not move.

The steering wheel is consistently sticking. I have had tires replaced alignments done the rack check however the problem persists. The steering sticking can cause my vehicle to enter oncoming traffic if it sticks to ard and i jerk it it could also cause an accident. There is currently no recalls in affect for my vehicle. It has been inspected by 3 independent shops. No warning lights or other problems have been noticed.

UNKNOWN, BEST ASSESSMENT: The car does not have a standard condensate drain line. It uses a pan that fills with water and then uses the blower fan to blow the water dry. It will only work as expected if the passenger turns off the air conditioner before they arrive at their destination. In hot climates such as Phoenix, Arizona, the air conditioner is on the entire time the vehicle is running. Due to this design, it causes mold to grow in the air conditioner. This presents a breathing health and safety risk that can lead to a driver having difficulty breathing, which could lead to the driver becoming unconscious, which can lead to a fatal crash. I am willing to have my vehicle inspected upon request. I have found that this hazard is putting others at risk through numerous online forums where people complain to the dealership about the mold and they spray it with an air freshener that doesn't solve the problem. This has not been inspected by others. There are no warning messages on the screen or dash.

Since buying our Pacifica it would shift really hard and shake the car. Upon taking it into the dealer they said it was a common problem and there’s nothing they could do for it. Now, with only 64,000 we have a broken head gasket. There are many complaints of this online right around this mileage and it should definitely be recalled.

The contact owns a 2017 Chrysler Pacifica. The contact stated that after operating the rear power sliding doors to open, she then depressed the button to close the rear power sliding doors; however, as the contact's relative was entering the vehicle in between the power rear sliding door closing, the sliding doors failed to stop when the contact depressed the OPEN/CLOSE button to stop the doors from closing. As a result, the sliding power door continued to close shut on the relative’s right calf, requiring medical attention. No warning lights were illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 86,295.

Cylinder 6 began misfiring causing my vehicle to shake violently and losing any acceleration. I was on a busy hwy during rush hour and was unsafe in a 55 mph zone where I was only able to coast. 4 months later, cylinder 5 began misfiring, causing jerking during start up with my 5 year old in the vehicle and I'm pregnant at 4 months. Now one week after cylinder 5 being fixed, the Pacifica bas a blown head gasket. Tons of smoke, tons of shaking and jerking. A super unreliable and unsafe vehicle for myself, my child, and my unborn child.

The electrical interface components stopped working spontaneously; the speedometer and RPM gauge dropped to zero, the windshield wipers turned on, and all of the "check engine" type warning lights lit up on the dash (check engine, seatbelt, airbag, battery, etc). The warning messages started popping up one after another on the dash, for example, "Service Trans Stop Safely Shut Off Engine to Engage Park," "Stop/Start Not Ready Due to Outside Temperature," "Park Brake Temporarily Unavailable" etc. I tried to put the car in Park, but the round shift knob locked in Neutral. I could not turn off the engine with the ignition button (keyless ignition). There was no way to turn off the engine without opening the hood and disconnecting something manually. Everything spontaneously went back to normal for about 15 minutes, then it happened again and has not gone back to normal since. The photos I am attaching were taken during the first incident, during the second incident, and in between the two incidents when the electrical was working again.

Our 2017 Chrysler Pacifica's check engine light came on. We took it in and the dealer replaced the spark plugs. Two days later the light came back on. They are telling us its a cylinder misfire and cylinder 5 is filling with coolant. They are charging us thousands of dollars to fix this issue. The car is not safe to drive until this is fixed. We have researched and found that this is a very common issue with these vans. Chrysler needs to be held accountable. They could have fixed this issue with a recall instead of waiting for our safety to be compromised and then spending thousands of dollars for the repair.

The contact owns a 2017 Chrysler Pacifica. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to a certified mechanic who was unable to determine the cause of failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,215.

The component that failed was the engine. Blown Head Gasket. Had engine light turn on, too to dealership They found error code P0305, cylinder 5 misfire. upon more investigation, spark plug clean, found coolant on cylinder 5. Technician at the dealership found a warper right cylinder head warped and the engine cracked. The vehicle was inspected by the warranty company AUL Corp. They found that the car overheated. There were never any warning lights, lamps, or messages of a hot overheating engine. All of a sudden one morning I turned on the car and the engine ight turn on. The car was shaking and waned to stall. immediately took into dealership. This engine blown head gasket issue in these engines are a known issue to Chrysler We have to pay $13,000 to get it fixed. AUL Corp inspected the vehicle but they did not want to give us a report of their finding, they just told us the claim was denied because supposedly we drove the car while overheating. We did not drive it, there were no warnings of a hot engine

I bought the 2017 Pacifica Limited new from Mt. Ephraim Chrysler, Dodge, Ram in Mt. Ephraim, New Jersey. Within a few months of owning the car, I encountered multiple problems which kept the car off the road and raised concerns about the reliability of the car. I kept taking it back to the dealership for servicing, but never felt like they fully addressed the issues that I had explained. I then took it to Turnersville Chrysler, Jeep, Ram for help. Since then, they have been servicing the vehicle. I had the car three weeks ago because it was running sluggish. They kept it for a day and made some changes to see what was going on with the car. I brought it home, drove it a little more and then had to have it towed back into the dealership. I was then told that they would have to tear down the engine to diagnose the issue. They determined that there was an internal coolant leak and that I would need to replace the engine. I realize that there are 114,000 miles on the car HOWEVER- the car has been meticulously maintained and the issue that I now face is not due to lack of care. This is an issue that I feel Chrysler should be held accountable for and take responsibility for the repairs. I have already reached out to your customer service department and am disappointed that my inquiry for goodwill assistance has been declined. This is unacceptable. I shared that I was not satisfied with that response especially since there are many others who have reported this issue as well and it is not an isolated issue.

Unbeknownst to me, there was water pump leak which led to overheating, and eventually coolant being dumped into the engine. Originally diagnosed as a P0305 cylinder 5 misfire. Teardown revealed that the water pump had been leaking for quite some time, causing subsequent follow on damage. Engine needs to be replaced and AUL Corp will not cover the damages. We are a family of four, and would regularly transport other family and friends. Luckily we were without any incidents however, this is a safety issue that needs to be addressed in regards to these faulty Chrysler engines. I have read enough claims and horror stories in regards to the Chrysler Pacificas and am in shock that there was never a recall or a extended warranty for owners like myself who is now stuck with unsafe van, that doesn't work, and requires too much money to fix. We loved the van however, this experience has told me to steer clear from AUL Corp, and any Dodge, Chrysler, Jeep vehicles for forever.

The contact owns a 2017 Chrysler Pacifica. The contact stated that after the vehicle was repaired under NHTSA Campaign Number: 19V348000 (Electrical System), the feature became inoperable. The START/STOP feature warning light was illuminated. The vehicle was taken back to the dealer, where an unknown repair was completed; however, the failure persisted. The contact stated that while attempting to drive from a complete stop, the vehicle failed to respond while depressing the accelerator pedal. The contact stated that at the second attempt, the vehicle lunged forward. The contact stated that the failure had been reoccurring. The dealer was contacted and charged a diagnostic test fee. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,892.

During driving an orange check engine warning light is turned on. In 5 minutes from then, a red warning message "engine is overheating" turned on, I stopped immediately in the middle of the road and this warning message turned off. I checked for coolant and saw an empty container. No engine coolant warning light were turned on previously warning me of the coolant issue. I didn't use the car and added coolant Later that day I tried to use the car and it was operating normally. My car was sitting in the garage for a couple of days while I was waiting for the appointment to do the diagnostic. In two days the check engine warning lamp turned off. On the day of my appointment the car didn't start and was towed to the dealership for the check up. After series of diagnostics I was told engine is locked up and needs to be replaced. My car had only 75000 miles at that moment and just 3000 miles from the last oil change.

Car was serviced for a gas leak at a Chrysler Dealership the previous day. The next morning, I was driving at a low speed (<20 mph) when an error message appeared "Car must be in P (park) to place in drive." I switched to P and tried to restart the engine. It turned over several times but never restarted. A police officer had to manually disengage the transmission and emergency brake to put the car in neutral and roll it to a turn lane (rather than in heavy traffic). The car was towed to a dealership and is still being diagnosed. We had no driving issues prior to the car stalling this morning, even with the previous gas leak mentioned above.

Driving the car and the engine shuts off. Car then says to shift into park. No error readout occurs

The driver-side sliding door will continue to open when trying to close it. When we activate the auto-shut, it will close all the way, beep, and then open back up. Nothing obstructs the sensors or the door. Shutting the door multiple times will eventually shut on its own. We have found the vehicle with this door open overnight and at various other times. It opens on its own without pressing any button.

While turning to the intersection the van stop suddenly. On the dashboard there's a flashing "shift to P to start" message. There were no signs and warnings before it happened and there were no symptoms as well. This incident is very scary especially my three kids are with me as I just picked them up from the school. It also cause traffic in the intersection and frustration from the other drivers because everyone was accelerating and had to make a sudden stop. I believe that this is an electrical problem and it is a total safety hazard. It could be a major accident if this happen while driving in the freeway. Now I am scared to drive this van and very worried for the safety of my family.

First showed up as a misfire in cylinder #3 check engine light. Found out it was coolant leaking in to combustion chamber due to warped head/head gasket leak on rear side of the engine (cylinders 1,3,5). We have 85K miles on it and had to pay $5400 to repair and ~$1000 in rental car fees while in the shop for two weeks.

On the highway the temp gauge went all the way to hot and then immediately went back to normal temp. We pulled over on the shoulder of the busy highway and let it sit for a bit, and it never showed hot again and stayed in the normal range. Drove 5 more miles to home and checked the coolant and it was almost empty. We filled it and kept checking it every day. Had to add more every other day till we could get it in to a mechanic. a few days later the engine idled rough and check engine light came on. Took to mechanic and he said code P03305 showed as a mis fire in cylinder #3. He replaced the coil pack and spark plug and did a pressure test on the coolant system to see if he could find the leak. He said I could find a leak and bet that it was a crack head leaking coolant into cylinder #3. Ran better for another week or so while we were waiting for our appointment at the dealership to have them look into where the leak was. 2 days before our appointment at the dealership, we had the same rough idle and code P03050 saying misfire in cylinder #3. I replaced just the spark plug and then took it to the dealership. They misdiagnosed the problem as the reservoir was leaking. After they replaced it, we were back 2 weeks later with the coolant still leaking somewhere. They eventually found the head was warped due to excessive heat and coolant leaking into the #3 cylinder. This van has around 73,000 miles on it. After researching, it seems Chrysler has a faulty engine that is causing people to break down on the highway which is not a safe place to be. Please look into Chrysler's faulty 3.6 penstar motor problems.

-stalling out in the middle of driving (on 270 with the kids in the car, forced me to put it in park and turn it off and back on) - unable to start car initially, error message stating that the power brake is on (it's not) an unable to switch gears to get car to start (this took 10 minutes to fix with kids in car in parking lot) - car will not accelerate at appropriate speed, leaving me stuck at a stop sign or when the light turns green (again, kids in car) - power doors not opening/shutting, needing to manually open and close - heating/AC blowing out at random intervals, inconsistent air flow - random dashboard buttons lighting up indicating there are problems, but then the buttons diminish

The contact owns a 2017 Chrysler Pacifica. The contact stated while the vehicle was stationary, the turn signals activated independently. The contact stated no warning light was illuminated. The contact also stated that the key fob would deactivate the horn. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 108,454.

I bought this Pacifica used 2 months ago and was told there were no issues with it by Carvana. During this time frame I have taken it to 2 mechanics to have it looked at for running rough. Was told it was my fuel sensor needing replaced. We tried replacing that and less than a week later my transmission is now saying Gear 2 incorrect ratio. I have put approximately 6000 miles on it in a 2 month period. The vehicle only has 61050 miles on it. The transmission acts like it is slipping when I’m trying to drive it or other times it will jerk really bad which was mentioned to both mechanics when they looked at it.

Engine light stays on and Carmax and Chrysler Dealership keep telling me nothing is wrong. Noone can fix it. I never know is my car is safe. Will it blow up. I want my money back or want them to fix it.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to CarMax where it was diagnosed; however, the cause of the failure could not be determined. The vehicle was then taken to the dealer where it was diagnosed and determined that the oil needed to be changed. The vehicle was repaired; however, the failure recurred. The check engine warning light illuminated. The vehicle was taken back to the dealer where it was determined that either the fuel filler, filler neck, or filler tube failed and could not be repaired or replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 56,054.

Our van did not have any prior issues but last week the head gasket went bad and the engine would not start. we purchased this vehicle brand new and barely had any issues with it. If this would have happened on the road my wife and kids would of been stranded. The vehicle is at a Chrysler Dealership and at first they thought it was the starter, but determined that it was the head gasket because there was fluid in the oil. the Engine light came on right before the car wouldn't start. I did see there is a class action suit for this type of van and year.

This van has had a problem with shifting at low speeds since it was new but has been getting worse. When accelerating and especially under a load or heavy acceleration 4th into 5th??, it will suddenly jerk. I had recently experienced a heavy jerk and it felt like I lost my rear axle. I also experience heavier jerks when going down hilI and coasting. In all instances it occurs when starting from stop. It started around once/twice a week and now it happens 15-20 times a week. I currently have 96k miles on it. I am fearful this may end up being a catastrophic failure so I am no longer ignoring it and have scheduled a service appointment. I've asked at previous service trips about there being a recall but there have been none. I also do not see any indicator lights when this occurs.

Purchased from Mt. Ephraim Dodge in Mt Ephraim NJ on Dec 14, 2021. Have try to get them to look at engine/transmission problem at least 7 times always with a can't find the problem, No updates , No help today , Transmission guy out sick, transmission guy Quit.!!! Car bucks and jolts with NO warning engine races , Tach goes up to 3-4 K RPM. This saturday was the worst ever . The ar violently bucked and banged the engine reved up and Stoped moving in traffic. I let it coast to the sde of the road and shut it off. After about 5 mins i restarted the car and the check engine light came on but the engine only raced in Drive not moving forward. I manually swiched the control to (L ) low and was able to get it home at about 5 MPH

My car unexpectedly stalls while being driven.

Top portion of fuel filler neck broke off vehicle during normal refueling process. Top of capless system fractured from filler neck and came off with gas pump nozzle as it was removed from vehicle. Capless fuel system no longer has a seal mechanism to contain fuel vapors. Fuel vapors will potentially leak from vehicle during normal driving as well as parked conditions. This leakage will worsen as weather begins to warm up. Potential to trigger OBDII malfunction when vehicle runs diagnostics for leakage.

This van has had a bad problem with shifting at low speeds since it was new but getting worse and worse by the day. Dealers do not know what is wrong with it. When accelerating it will miss gears and suddenly catch and jolt the vehicle forward. When that happens there is a really loud bang from the transmission. It feels like someone rear ended me going 30 mph. Sometimes the check engine light comes on and then goes off. Other times it doesn't. This has almost caused numerous accidents as it is completely unexpected as to when and where it happens. It started around once/twice a week and now it happens 15-20 times a week and the vehicle only has 70k miles on it. There is no way to check the transmission fluid as it is a sealed system. Online I have read literally hundreds of owners experiencing the same issue with this van and ALL are asking when will there ever be a recall. After enough people die???

While driving our minivan it stalls or it seems like the gas isn’t getting to the engine. It has happened when I’ve been accelerating from a side road across a very busy road on more thank e occasion. We thought it was the gas we were using. Now we’ve been advised it is due to a “crank shaft sensor”. (?) We may not be eligible to get it fixed because we got our 2017 Pacifica in Oct 2016, drove it approx. 15,000 miles/ year so we may not be able to get it fixed for free.

Around 79k miles the car began hesitating and rough idling. From the OBDII sensor: Error Code P0301: Cylinder 1 misfire detected

Lost transmission momentarily when accelerating. Engine reved, but no response.from transmission. Then transmission re-engaged with a jerk strong enough to set me back in my seat. This has happened numerous times but there is no pattern as to when it will happen. The dealership says they can't duplicate the complaint so I'm stuck with a problem that will one day leave me stranded on the side of the road. Transmission issues have plagued the 2017 -2023 Pacificas yet no action from Chrysler.

I was driving about 2Omph and all of a sudden the van slowed down and I had a message on the car to shift to P to Park.it was weird because I was driving and it basically stopped on me and I had to shift the gear to P and press the start button to restart.

Was at my house and opened my door like normal. Door fell off the rear hinge and stayed connected on the front, but with the door now open. The van won't drive because the parking brake will just keep turning on.

I was driving my van and the dash board turns on and off several times. It starts to light all lights while I'm driving. It was a scary situation while im driving my vans brakes while I'm in the freeway. This has happened several times. I also had my vehicle not turn on at all It stays locked and the dash boards says come error code. My vehicle jerks randomly and feels its gonna shut off. Had to tow the car to the dealer, no problem found. On another occasion my transmission was defective and it was changed. . It's has been taken to the dealer several times and I continue to have electrical issues and mechanical issues. I contacted the manufacturer and asked to do a buy back. The company refused and I explained all the issues that I have on my van and no resolution was made.

P0303 error code for misfire in the engine, 3rd Cylinder. Repair was completed by the dealer. It was 13,000 miles outside of drivetrain warranty. Now, the second failure is 3 months outside the 2year, unlimited mileage service warranty from when the head gasket and seat was replaced on the #3 cylinder. I just learned there was a class action ruling related to my model car and engine due to a faulty crankshaft. I have no idea if this could result in my current engine problems as I continue to have difficulty reaching the appropriate Chrysler representative to ask. I read in another class action lawsuit (which has been filed I believe by a law group on the East Coast, and then postponed due to COVID) for specific defects inside the engine resulting in misfires, hesitation during automatic shifting, and sudden increases in speed (which I have experienced during freeway driving). One of the symptoms of this issue is a ticking sound when the engine is turned off, which my car has always done, though I was told some years ago this is normal for this car. It took 3 weeks and about half a dozen calls to the dealer service department before I got a call back to schedule a diagnostic which is another 6 weeks out.

When driving my car will suddenly stall like it’s trying to change gears and jerks back pretty bad when it speeds back up. I e taken it to the dealership a few times and they said it’s normal. It seems to be getting more and more often. I also have bubbled paint on the hood of my car.

Unknown. Vehicle jerks when shifting gears

Intermittently the van when turned on has all error lights come on and will not shift into reverse. The sliding door will not close or open. Then the engine will loose power when finally getting the van to start and drive. All error lights go off after the van runs for a little while.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds, the vehicle suddenly lost motive power before independently accelerating. The contact stated that the failure was intermittent. There was no warning light illuminated, nor messages displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 60,000.

HELLO THIS IS AN ONGOING ISSUE. THIS WILL BE MY THIRD SET OF TIRES THAT ARE WORN IN A WAVEY PATERN. THE STEARING STICKS WHEN TURNING AT AROUND 40MPH AND THE WHEELE DOESNT RETURN ON ITS OWN ALSO AT LOW PARKING LOT SPEEDS IT SLIPS. I WAS MADE AWARE OF THIS ISSUE IN THE 2018 BUT I AM TOULD THIS DOESNT AFFECT THE 2017 BUT I AM HAVING THE SAME ISSUES. THANK YOU

My car was stalling out during the automatic on off system. It had completely died on me in the middle of the road and I had to have it towed to a dealership. They spent a week fixing it. The day after I got it back it died again. I dropped it off and its been 3 days and no word on why this is happening. I picked it up on the 3rd and it died on the 4th. I dropped it off on the 6th at 8Am. Its still currently in the shop 10:40 pm on Wednesday.

Started the vehicle, no prior issues. The check engine light came on, code was P0306. Cylinder 6 misfire. Found out the head gasket blew causing coolant to get into the cylinder. I had literally ZERO issues, no overheating, etc...I bought the car brand new in '17 and has around 85k miles. This is insane for the head gasket to fail this early.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while her husband was driving at an undisclosed speed, the vehicle stalled at an intersection. The vehicle was able to be restarted. While the contact was driving, the vehicle lost motive power and stalled. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the vehicle was not covered under warranty. The contact stated that the failure was related to NHTSA Campaign Number: 18V049000 (Electrical System, Engine and Engine Cooling). The failure mileage was 50,000.

For over a year now my van has been shutting down while sitting. The last few times now its been when I decelerate to turn it shuts off stops and goes into park. I used to be able to restart. The last 2 times while in the drive-thru it has shut off. I can't even put into neutral to push it. This is dangerous if this happens while driving it will be a fatality. I see other 2017 Pacificas had the same problem yet mine is not covered under the recall.

This vehicle like so many others have many problems with low miles! My van less than 70k mile and has a major oil leak! Chrysler will just give you the run around and you are stuck fixing it !! They know these split engine cars are junk and they left it to us consumer to fix it ! This should be a class action lawsuit because it’s way too many of us owners out here experiencing the same problems

December 24, 2022. Started the vehicle to warm up (25 degrees outside), approximately 3 minutes later it caught fire. Vehicle has been in the dealers shop for multiple electrical issues, 9 recalls since it was bought new. All repairs have been at chrysler dealerships. Got it back from dealer on 2nd of December after they had it for 7 weeks repairing electrical short and latest recall.

As we drive this vehicle at a slower speed, it seems to almost cut off and then it will jerk (a very hard jerk) back into motion. We have had it serviced, both batteries replaced, and a diagnostic done on it and it continues to act up. It makes us afraid to drive it. Do you have any suggestions on how to move forward? Thank you - [XXX]- [XXX]Industries- [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Our vehicle has the same issue that has been reported many many times on Chrysler Pacifica forums and to the NHTSA as well. After operating the vehicle for usually a couple of hours, the steering will stick, or fight you a little when you're trying to straighten out during a sweeping turn. When we were in the mountains that had numerous switch backs, it would happen just about continuously. After shutting off the vehicle and hiking, shopping, or whatever for a couple hours, the problem would go away for some time, but then after driving the vehicle for a while the problem would recur.

P3 Misfire resulting in replacing coil packs, spark plugs, and head gasket. We are moving toward head or engine replacement like so many other people are but nobody is listening. Please help. Also, have a transmission that sometimes feels like you left a piece of the car after you leave from a stop.

I was driving and my car went in to on/off system and didnt turn back on. Got my car into park and it still would not turn on. I couldn't even get my car into neutral. The check engine light came on but my engine was not making any noise. It said it was on but was not actually on. This has happened a few times in the past couple weeks but the car always turned back on when put in park and started. When I called the dealership they would not be able to get me in till February 7th. That would have been 3 weeks waiting. So I called another one and I got an appointment for the following week ( date of appointment 1/26/23). I have documented these incidents on here. I saw yesterday that there is a recall on my car for this happening but my vin numberis not included on it. This was so unsafe for me and my children. Cars die while driving yes, but the fact that I couldn't even get it into neutral to get it pushed out of the middle of the road. It was a very busy road and it was morning traffic. I dont even feel safe in this car anymore.

Vehicle unexpectedly bucks and jerks when accelerating either from a complete stop or just keeping speed. This happens with no brake warning lights to those around you. It is a common issue experienced by many 2017 Pacifica van owners and has nearly caused an accident many times. Especially when trying to merge onto highways because the vehicle unexpectedly slows and bucks like your riding a bull and it is trying to throw you off. There is no way to predict exactly when this will happen in order to avoid a potential accident. Chrysler knows about the issue but refuses to acknowledge it.

Known issue for 2017 Chrysler Pacifica should be eligible for recall. Failing head gasket around 60k miles, just as the vehicle is out of power train warranty. The system is leaking coolant into the engine, causing a fume-y smell to fill our garage when started, and a boiling/bubbling sound can be heard during idle. Confirmed the issue with an independent service center. The manufacturer won't do anything for us because the problem was not diagnosed while under warranty, however the issue has been difficult to diagnose because it could have been several other things. The check engine light comes on and the vehicle misfires upon starting.

I was driving my children to school and my car went into on off mode while ideling. When I tried to press the gass is did not go anywhere. I had to put it in park and then restart the car to continue driving. This is happening just like the 2018 recall on my car.

when driving on highways with cruise on for a amount of time. when turn off and when getting off the road. will stop at light and when you start to drive the van will act like it running out of gas will jerk and stop but will still be running almost been hit many times. talked to dealership they cant rep it doing it. No we are getting shifter need service and check engine light when driving and the dash will get light all over it windows will go down when I don't put them down parking break will light up and slow the van down and a big drag on the van .been to dealership 2 time still cant see when I get it. We have now put 2 new batters in the van went in with 12.6 volt next morning down to 12.46 volts. only have 79,000 mile on it.

Unknown. Electronic sliding doors open from the outside when vehicle is locked and no key present. Creates a safety issue as anyone can approach the vehicle and open the door. Vehicle alarm will sound, however doors still open. Issues have occurred multiple times, date listed is most recent occurrence.

Jerks when switching in low gears. This has now started after my car turns off while in idel mode. And my car is having trouble starting. I have no idea when islt might not want to start. I dont hear the engine wanting to trun over or any clicking. There is no noise comming from the car. Then when i try again it will start on the second time. This does not happen evey time I go to start it. I did have the battery tested and it was fine.

I was at a stop light and my car went in to Idle mode and when I went to press the gas it would not go anywhere. I had to turn the car off completely and restart it. I then needed to get gas and when I went to turn the car back on it would not start.

Vehicle on several occasions has slowly rolled forward when at a complete stop with brake fully engaged. Brake needed to be released and depressed again to stop vehicle. Multiple incidents have occurred while being fully stopped for traffic control devices. Latest incident occurred today, January 15, 2023.

The brakes were extremely hard to push and stop the vehicle. I took it to a local auto mechanic and they identified the issue as a failed brake booster. The repair shop replaced the booster and the vehicle is working correctly now. This is the 2nd time the brake booster has failed on this vehicle (1st repair was within the 1st year of ownership). It appears Chrysler is aware of this issue as it has extended the warranty for certain model years.

While driving home from a local store, all the dashboard lights came on and warning signals were heard. Our local repair shop diagnosed a blown headgasket. We are the original owners, 82,000 miles on the vehicle, this complaint is similar to complaints listed for this vehicle on the NTSB website.

I have had engine problems for over a year now. My car has had constant issues with rough idling and also jerking while driving. The jerking has been fixed for now but the rough idling has became worse to the point where the car feels as if it will stall out. My car has been at the dealership for repair since 12.22.22 and is still there today 1.11.23 - I was told by another repair shop (while getting brakes and an oil change ) that my car had 3 holes in the crankshaft and that was a problem because there should only be 2 holes. The dealership has replaced an EGR and now is talking about something on the engine to replace (but not the whole engine) and they have still not looked at the crankshaft to see if there are the incorrect number of holes. This is my primary vehicle and no one can seem to fix the problem

05JAN and 07JAN 2023, similar instances of significant vehicle systems malfunctioning which affected operability/safety. Both times, the vehicle operated without issue earlier in the day. Occurred at 11:30pm on 05JAN2023 while being driven and at 5:30pm on 07JAN2023 upon starting the van. On 07JAN, the van had difficulty starting when the start button was pressed. After more attempts to start, it eventually did. Both times the dashboard had multiple warnings: Check Engine, Stability Control, Airbag Warning, and Electric Park Brake Trouble. Worded messages also displayed regarding transmission and gear positions trouble. While operating, the "D" above the digital speedometer would regularly change to "--" and back to "D," accompanied by an audible tone. The red "BRAKE" light would quickly blink once every 2-3 minutes. Van would accelerated very slowly from low speeds or stopped position, would jolt forward or back aggressively, and could not overcome a moderate grade incline from being stopped. The odometer jumped quickly between 1k-4k rpm, but the engine did not appear to actually do so. When stopped and switching from D to R, reverse functioned similar to being in Neutral. The blue shifter gear knob lights would also blink. When turned off and back on, R would engage faster than normal. The vehicle is available for inspection upon request Driven with 3 family members in the vehicle when the malfunction occurred. My spouse verbally stated that she did not feel safe. With extreme caution, operated the van back home and chose lower speed roads. Would be hazardous to operate in a parking area or near pedestrians. The Airbag malfunction was also very concerning, especially with regard to the jerking movement of the van when accelerating. The problem has reproduced, but not confirmed by a third party. The component has not been inspected by a third party. No other warning lights we illuminated. Codes found: U1110, U1120, U11BC, P0440, P456.

Twice while driving the van shut down and came to a stop. The van jerked and was in park. I was able to push start it back on. Both incidents have happened in the last 2 weeks with all 3 of my children in the car on a busy intersection. Last one happened on 12/26/22 while driving 25-30 miles and hour. This van only has 41,000 miles on it and has NO warning light indicators on. I am taking my van into a dealership tomorrow 12/28/22 in Vancouver, Wa. to get it looked at. I no longer feel safe in my vehicle. This is my main source of transportation and I take the highway everyday to work. I have no idea what could cause this, but I have seen this is a problem in the 2017 models.

The steering wheel sticks when making a turn in either direction. (like getting on or off a ramp) It's requires me to use some force to move it and it can be felt by all in the car. This is not an isolated incident. It happens DAILY when driving this car. Additionally hundreds, if not thousands, of these EXACT same reports can be read on Pacifica owner forums and car review sites. This happens when going over 35mph. But will happen at highway speeds and has been going on for over a year.

My Car won't start and when taken to the chrysler dealership they stated that Car Engine is dead and will need to be replaced.

Car began idling rough, we were told it needed spark plugs & batteries and that several different engine codes were coming off of it, 3 shops and final say was that the head gasket was blown. Total engine replacement needed less than 70k miles, vehicle never over heated

Intermittent steering failure when travelling at high speeds At speeds above 40 mph on long sweeping curves, after initiating a turn, the steering wheel exhibits a "notchy" or "catching" resistance to input when returning the wheel to the neutral (straight-ahead) position. This feedback impacts steering wheel movement resulting in a dangerous over- or under-correction to steering. The vehicle was brought to 2 different Chrysler dealers to diagnose the issue. The second dealer replaced the steering rack and pinion assembly at the owner's cost. Various internet sources show numerous customer complaints about the same steering issue for this year/make/model, so this serious safety problem is not unique to this particular vehicle.

The contact owns a 2017 Chrysler Pacifica. The contact stated that two weeks after purchasing the vehicle new, the vehicle would jerk while driving at various speeds and depressing the accelerator pedal. The RPM’s was stuck on 2,000 RPM. There was no warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was completed. The contact did not recall whether the vehicle was repaired. The vehicle was then taking to an independent mechanic several times where unknown repairs were completed; however, the failure persisted. Additionally, the contact stated that the check engine warning light was illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed with evaporative emission system failure. Additionally, the contact stated while driving approximately 10 MPH and coming to a complete stop, the engine was making a loud banging sound before the vehicle shut off. The electronic throttle control warning light was illuminated and the message "Service electronic stability" was displayed. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic where an unknown repair was completed; however, the check engine warning light illuminated for several days. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while the vehicle was in park, the contact attempted to start the vehicle, but engine failed to turn over. The check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,494.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at approximately 5 MPH and making a turn, the vehicle lost motive power and stalled. The vehicle restarted after several minutes. While driving approximately 35 MPH, the vehicle lost motive power and stalled again. The vehicle hesitated while restarting. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.

Voltmeter is fluctuating between 10-15 volts. The windows will go down by themselves while driving, slow to start, and the dash lights/radio control screen takes several minutes to come on, and the auto sliding doors fail to operate occasionally. Several times the vehicle will lose Excelleration when starting from a stop or turning, the last time nearly causing an accident. The vehicle is becoming unsafe to drive and I have seen several like complaints on this year model vehicle.

Transmission slips while driving

The contact owns a 2017 Chrysler Pacifica. The contact stated that the touch screen failed to respond as needed. The vehicle was shifted into reverse; however, the rear-view camera failed to operate as designed. The contact stated that the radio malfunctioned, and the steering wheel heater and seat heaters failed to deactivate causing the seats to overheat and burn the occupants. The vehicle was taken to the dealer who had replaced and upgraded the center seat module; however, the failure reoccurred. The contact returned the vehicle to the dealer two more times where the radio was replaced then the touchscreen was replaced. The failure reoccurred; however, the contact had not taken the vehicle back to the dealer. The manufacturer was made aware of the failure and filed a case. The approximate failure mileage was 16,742.

ENGINE FAILURE around 120,000 miles...No detail information why..engine replaced at Jeep Chrysler 8200 Fairforest Rd. Spartanburg SC dealership 0n 02-26-2021. cost $8,461.85. no warranty coverage

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds, the vehicle lunged forward, nearly causing a collision with the Pull Over message displayed and the Auto Start/Stop warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer determined that the transmission was faulty and replaced the electrical and main batteries; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000. The contact stated that there was no guarantee that the dealership was going to fix all of the issues. The vehicle has since been sold and traded in.

The car stalls out In midst of driving and will not accelerate, than it will with a hard jerk try to accelerate again, at first I thought it was bad gas, then I noticed it more and more which prompted me to look it up and see that it’s a recall for that specific problem that I’m having but my vent number has No recall although I’m experiencing that same issue with my vehicle

Greetings, have a 2017 Chrysler Pacifica that at 43k miles started making a front end noise. The steering wheel now sometimes locks into place for a second or two while turning. Dealership states it needs a needs rack and pinion. Contacted Chrysler as this was a CPO vehicle that supposedly was checked out drastically to be able to receive the CPO warranty. Issue started less than 1k miles after purchase. Chrysler states they will do nothing except warranty the new part which is 1800 alone. I’ve read a lot of people are having this issue. How can a car that the steering wheel locks into place not be considered for a recall?

Engine cylinder 3 misfire. ERROR CODE P303. dealer states cylinder 3 is warped , and will need new engine block. engine only has 49000 miles on it. all maintenance has been performed routinely. Many other 2017 chrysler pacificas have had this issue, and they are reported in the chrysler forums, ultimately needing a new engine at such a young age. NHTSA needs to compel chrysler to do a recall for this issue. A new engine at 50000 miles is ridiculous.

Transmission stalls, doesn’t change from park to, reverse neutral to drive correctly. If I put my vehicle into drive it will go backwards and vise versa not always but a lot and then al a sudden it will jerk and switch to correct gear. It doesn’t accelerate correctly.

While driving 10 mph the engine shut off/stalled locking the steering wheel. The dash read shift to park and the shift knob was flashing. The vehicle would not restart at first and took 3 tries before turning over.

Steering wheel sticks in the middle of a turn. Also steering vibrates at slower speeds. The inconsistent steering makes it dangerous going around corners.

Coolant leaking into cylinder 5

I drive my daughter's van to transport my 3 years old autistic grandson to preschool and I have experienced several problems. 6 times the van died when I accelerated from a stopped position. Once I was turning onto a highway. The passenger-side sliding door opened while I was driving. The passenger front window has opened 2 different times. The lights on the dash go out while driving. The transmission will slam into another gear jerking you. The hatchback door on the back has closed on my daughter and her baby. She has 4 kids 5 and younger that she drives in this van. It scares me to drive it. She has taken it to 2 different places to get it looked at and they couldn't identify the problem. From what I have read this happens a lot with the van.

Our Pacifica's steering will "stick" when coming out of a curve. So far mostly right hand curves but is starting to stick going left slightly. This happens after driving a short amount of time and will continue the entire trip once it starts to malfunciton. It typically happens when doing normal back highway speeds in curves, i.e. 30-65 MPH. I have video evidence of these issues and have shown multiple Chrysler Service techs who say "nothing is wrong, steering is normal." The steering will continue to turn into the direction it was in even after letting go of steering wheel. Steering is supposed to return to center but instead requires an unsafe counter-directional tug of the steering wheel to get it to function properly again until the next curve. The steering wheel does this often when the curve requires the wheel to be held between the 10 o'clock positon and the 2 o'clock position. Multiple complaints online from the 2017 year group of this vehicle also. Chrysler does NOT want to fix the issues so I am resorting to reporting here. I have lost over $2000 in towing, 5 garage trips, and rental vehicle costs due to Chrysler's incompetence. 2 garages were home town type garages who also felt same issue as we did, but said since the steering is electrical, that they could not doing the work but recommended repairs from Chrysler certified garage. Why is it that Chrysler tech's see no wrongs with my vehicle? When someone is injured or dead, will Chrysler then listen?

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 30 MPH, the vehicle lost motive power however, the engine was still running. There were several unknown warning lights illuminated. The contact was able to pull over on the side of the road and waited for the vehicle to cool down. The contact was able to shut down and restart the vehicle. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not contacted. The failure mileage was unknown.

Transmission jerks or shudders when pressing accelerator. Has almost caused several accidents.

Today I could not get my fuel door to open. This is frequent and I’ve had it replaced once already. Today I in frustration accidentally popped off the door to the fuel tank and had to go to a dealership to even get it open and get fuel. Then I get home and I try to open the sliding door and it fell off. It was still connected on the track on the bottom. I looked it up and this seems to be a frequent complaint not just mine.

'Engine failure and needs replacement of head gasket. Never overheated. Also excessive "bucking" feels and sounds like you are being rear ended. Causes car to bang and lunge forward. Was repaired once before , dealer stated it was a software issue. Problem continues and gives you back pain and wiplash type sensation as it is a very abrupt and strong occurance. Now engine has failed and needs head gasket repaired for over $3000.

The problem began with an engine light and gave a P0303 code. We made an appointment with the dealer but the starter went out before it could be solved. After repair the service manager noticed a hint of white smoke from the tail pipe. After we received it, we took a short trip on the freeway and had the temperature shoot up and a horrible burning smell came in the cabin. We pulled over and got to a gas station. The coolant reservoir was empty so we filled it. On the way home the engine light came on and the next day we took it to a local shop. They confirmed it was the head gasket leaking coolant into cylinder 5. A code reader pointed to cylinder 3 with only a misfire but in reality you are losing coolant at a high rate. The mechanic will notify our warranty company with their findings. At city speeds the temperature stayed normal, as soon as we entered the freeway it reached the max temperature and smoked the cabin. There was no warning light to signal low coolant. Vehicle was purchased used from a local dealer.

Im also contacting the department of transportation in this matter. I had a tune up at. 80,000 mile . Lots of misfires . Head gasket right head leaking. Cracks dripping inside cylinder. Leaking right head gasket.I have to keep refilling the coolant. Im seeing many recalls but when I put in my vin it shows none .

I was driving for about 10 minutes going 40mph when the car dinged, the accelerator stopped working and the steering wheel became stiff and almost impossible to move. The screen said “shift to P to start”. I was able to pull to steering wheel just enough to pull over, and barely missed being in an accident. I put the car in park turned it off and turned it back on and it started again. 1 week prior I took the car to the dealer because the transmission seemed to be jerky and then it wouldn’t start. I got it towed to the dealer and they couldn’t replicate the jerky-ness and said it was because they battery was low and it was a connection issue. I got a new battery and a week later the car shut off while I was driving!

The LED strip/portion of my driver-side headlight has stopped functioning. It is all inside a closed headlight unit. When starting the vehicle, the LED strip will pulse about 11 times quickly, then remain off. This has been an unsafe defect, because if I am in a lane that is for "Left Turn OR Keep Straight", a vehicle in the intersection across from me could look briefly, see my left LED strip out*, and assume I am turning left -- while in actuality I am keeping straight. This could lead to a head-on collision. *There are many newer vehicles where the LED strip temporarily turns off when that side's turn signal is flashing. Additionally, this can cause a small percentage of uneven brightness. I have not found a way to turn off the working LED Strip on the passenger side without turning ALL the headlights off. It is always on (and always uneven) whenever the vehicle is running. The cost of the repair was quoted by the dealership I bought the van at - an unavoidable $180 diagnostic fee, plus $1,300+ to replace the whole unit, with no other options given. Furthermore, the expensive, "comprehensive wrap" extended vehicle plan the Chrysler dealership sold me refuses to cover the defect. Lastly, the service technician at both Chrysler Dealerships' advise was to "just live with it". This is completely unjust and should be covered by Chrysler, as LEDs should certainly have thousands of working hours left past 5 years, let alone the short 3 years the factory warranty covers. There were no messages or warning signs before this defect was noticed, and there is no information on the defect provided by the manufacturer anywhere I have looked online or on the MOPAR website.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while his wife was driving approximately 20 MPH, the vehicle stalled. The contact stated that the vehicle lost power steering and braking functionality. The contact stated that his wife observed that the shift out of park message was displayed; however, the vehicle was not in park(P) but in drive(D) when the vehicle stalled. The contact's wife had made several attempts to restart the vehicle before the vehicle finally restarted. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.

The new auxiliary battery is not working properly which is causing the start/stop component to not work and the light is illuminated on the dash. Also the car has issues with the Torque Converter Clutch and the crank shaft sensor which disrupts the vehicles performance. The vehicle slows down when trying to accelerate and then speeds back up when the transmission realizes it needs to shift gears. The car then jolts roughly after the gear shift while driving. Sometimes car will not start because the auxiliary battery does not have enough power. Also after shutting car off there will be soft banging noises coming from the middle of the dashboard which lasts for a few minutes.

Steering "sticks" going around long turns like ramps at or above around 30 miles per hour. Requires force to get it to return to center.

Since April 2018 the engine start / stop warning light has been illuminated about 80% of the time despite multiple repair attempts by the dealerships. The vehicle has been brought to the Chrylser dealerships multiple times for an ongoing, intermittent issue in which when attempting to accelerate, the vehicle has rough, delayed shifts and appears to temporarily stall and then jolts forward while your foot is steady on the gas pedal. This issue is getting worse to the point that I'm afraid to drive it. Furthermore, at interstate speeds the transmission will not shift gears sometimes. This causes the van to slow down rapidly especially on hills. This has almost caused accidents when I need to accelerate quickly when entering the highway or merging. It's very slow to accelerate and you have to press the pedal hard, then finally catches up and does a rough jolt. This can happen at any speed, but is especially bad when accelerating or driving on an incline. The check engine light is constantly illuminated. The dealerships appear to reset the transmission to turn off the warning light, but within a few miles of driving home from the dealership, the lights come back on. This has happened the last 2 times we have brought the vehicle in for repair. In addition, intermittently the vehicle will idle very roughly, making a louder than normal noise and shaking. When this happens the check engine light will begin flashing and making a dinging sound.

My vehicle has 87,000 miles on it and has had multiple electronic and start/stop system issues, recently check engine light appeared and dealership stated there was coolant in the cylinders therefore needs a new engine.

Steering "sticks". When going around a slight curve the steering seems to get stuck in a certain position (usually approximately the 10:30 and 1:30 position depending on if curve is to the right or left). When straightening out the direction of the car, one has to "unstick" the position the steering wheel is stuck in by applying addition force to the steering wheel. This additional force could easily lead to an accident possibly causing one to cross over the line and hit an oncoming vehicle, crash into a car in the lane beside them, or go off the road. The problem is intermittent and mechanics have not be able to reproduce while testing. There are no warning lamps, messages or other indicators that this is going to happen or something needs tended to. This issue seems to be right in line with what many others have shared regarding their steering wheel "sticking" when navigating a curve.

Vehicle has intermittent shifting issues. During shifting it may stall/hesitate in shifting to the next gear. During shifting it may slam/hardshift into the next gear. The hesitation in shifting causes a lengthy pause in acceleration and could cause an accident when crossing lanes of moving traffic. The hard shift could cause the vehicle's driver to be startled and react in a way leading to an accident or it can cause car to lunge forward faster than expected causing an accident. The issue is intermittent. There are no warning lamps.

My vehicle stalled without warning while driving. I lost power steering and everything shut down. I had to put it in park which wasn’t registering and shut off my vehicle and restart it for it to correct itself.

At low speeds when shifting into 2nd gear the car slips, rpm's raise and then it suddenly and aggressively jerks into 2nd gear. If the start and stop feature is enabled and you are in a situation where the feature is engaging and disengaging like traffic then after a few of the jerks into 2nd gear it seems the PCM will get discombobulated and display a P0732 error.

My wife pulled out into traffic and the van wouldn't move when accelerater petal was pushed. After pushing it to the floor 3 time it finally began to move.

At low speed, the vehicle will suddenly loose power to the wheels, the engine will then race (causing one to back of the accelerator) and then there is a sudden jerk forward as the powertrain appears to re-engage and normal driving returns. The jerk almost feels like the vehicle has been hit as the driver and passengers' bodies are flung forward. Over the last three years, this problem has occurred at least monthly. When reported to the dealer no diagnostic fault information was found. We are aware of a law suit involving this model vehicle and its crankcase sensor. To our knowledge, our crankcase sensor has not been replaced. Our concern is that the sudden loss of power (and the driver's automatic backing off of the acceleration) could case a vehicle behind us to run into us as the vehicle slows without braking. The power loss often occurs as the vehicle is being accelerated on an entrance ramp or through a corner, but has also occurred during straight line acceleration. The last occurrence was 10/05/2022. The contact has stated that the failure has caused multiple occurrences and almost a rear-ending accident.

Auto Start/Stop function failed, at a red light the car engine auto stopped but when brake was released after the light turned green the car stalled and had to be turned off and back on. It restarted on the first try and the lane sense function turned off when the car restarted but no check engine lights came on. This was unsafe For the car to have to be turned off completely and restarted after a light had turned green and there was traffic waiting behind me. Thankfully the cars behind me were stopped but if someone had been just pulling up behind me and expected me to move forward when the light turned green they may not have stopped fast enough to prevent an accident, which could have put the safety of my children in the back seats at significant risk. On a separate occasion this happened at a stop sign as well with the auto stop function causing the car to not turn back on when the brake was released and the car had to be turned off and back on again. Months prior to either incident the auto stop/start engine light had been on for some time but after a regular service and software update at the dealership the light went off. More recently there have been several issues indicating electrical problems, like the touchscreen turning off and restarting while driving. May 31st 2022 both the main and auxiliary batteries failed and were replaced at the dealership and then Sep 24th 2022 the battery failed again, but was jumped off and worked until Oct. 1st when the battery failed and would not hold a charge again.

The engine shuttered/shook upon startup and did so continuously. When shifted into gear, the engine ran rough and never normalized. I am afraid to drive it in case something more serious happens to the engine or causes other damage. I havent dared take it over speeds of 40 mph and only lighktly drove it for a week after the CEL turned on. The check engine light turned on, constant, and took the van to the dealer. Error code is p0305 for the 5th cylinder misfire. My vehicle is available for inspection. My vehicle is at the dealer getting looked at. No one else has looked at it. The day before the CEL turned on, the van engine shuttered for 15 seconds with no error code and operated normally. Then the next morning the CEL turned on and stayed on.

I took my vehicle in to have the computer reset as the recall fix required after my start/stop unavailable warning came up for the second time. First time I had to replace both batteries. About 6 months ago if that. Took it in with the check engine light having popped on saying it's a misfire. Then when we left the stop start failure was still lit up on the dash and there were more codes popping up including one for the shift module which is electronic.. so I believe the electronic system is causing the misfire. I don't even have 100,000 miles and my car is about 5 years old. (2017) We were traveling on a busy highway when the check engine light came on to start with and exited to turn around and head home when the van felt like it was getting sluggish and we luckily were not in the passing lane and were able to make it home safely.

The steering frequently sticks when driving around curves. In order to get the steering unstuck, it requires a slight counter-steer. This counter-steer is very dangerous especially at higher rates of speed. At times, I am forced to counter-steer which results in crossing a double yellow line. I fear that if this problem persists or gets worse, a head on collision will result. No warning lamps have been observed. The problem was noted during the last insurance claim. Left and right strut mounts have been replace and the problem persists.

UNKNOWN. Vehicle stalls out when attempting to start. If started vehicle can drive fine but when stopped at a light it stallls out from time to time requiring you to shut it completely off after putting it in park and restarting. At times it will fail to restart. There is no check engine light or anything for a shop to find the issue.

The vehicle is experiencing rough, late shifts when pressing the gas. The vehicle frequently lunges forward while your foot is steady on the gas pedal, feeling as if you have been hit from behind. It has 36,000 miles on it.

the rear vehicle camera stays on for 2 miuntes after the car changes gear from reverse to drive. It is distracting.

I have noticed for a while off and on that the transmission will jolt when driving. Feels like a hard shifting. It is getting worst to the point that I'm afraid to drive it as feel it may stall. Going up gradual incline have to press hard to get speed up. This can happen at any speed. In town normally driving 35-45 mph. My VIN shows there has been no recalls but this appears to be a known issue via complaints I have sent. Is there a recall? Would dealership know about this issue [XXX]? Is it safe to drive? I have not contacted the dealership yet. Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

My Pacifica has random moments where the steering wheel feels really stiff while in motion. So stiff, It’s on the verge of me not being able to steer! It also has random moments where the engine will stall while I am in motion. Sometimes when I press the gas to accelerate it will have a moment of lagging then it will abruptly shift into a higher gear. I’m wondering if there is something seriously wrong and if I should stop driving it. I have four small children and I need reassurance that this vehicle is in fact safe. I’ve been hearing and reading stories of other Pacifica owners dealing with the same problems with severe consequences.

Engine code p0303. Spark plug, intake plenum gasket, and coil replaced but still have the same code. Many other pacificas with the same engine have the same misfire problem that gets fixed by replacing head casket or engine.

Getting sharp Jerks when shifting gear there is problem in transmission, i have seen lot's of people are having same issue when i google & in youtube videos, customers are facing issues & company is taking fat profits & not providing any fix. Just have to keep reseting it that can last depending on your car usage.

We stopped at a rest stop on the NJ Turnpike (Mile Post, 92.9 NJ Tpke, Woodbridge, NJ 07095). After about 10 minutes we returned to the car and noticed a little bit of white smoke coming from the hood (approximate location 12-volt battery). Due to the color of the smoke thought was the radiator. I popped the hood from the car to inspect and at moment about to lift the hood, small flames came from between the hood and windshield. We then backed away from the car and called 911. Within minutes the car was consumed by large flames and the fire department had to extinguish the flame. NJ State Police said the cause would not be investigated due to arson not being suspected. Luckily no cars were parked close to us so no cars were damaged. There were no warning lights or messages in the car prior. The car is a regular engine, but there is a warning for this issue on the hybrid version, so not sure if maybe also affect non-hybrid engines as well. https://www.nhtsa.gov/press-releases/recall-chrysler-pacifica-fire-risk

While idling and in park, entire electrical system failed. No dash lights. No hazard flashers. No dome lights. Start button unresponsive. Parking brake engaged. Attempt to jump had not effect. While undoing 500 amp positive battery terminal to replace battery, connection restored and vehicle behaved normally. Soon after while driving, dash went dark for less than a second but returned to normal and engine kept running. Moments later when came to stop to back into driveway, repeat complete electrical failure. I disconnected all positive battery terminals, cleaned with wire brush and applied terminal protective grease before reconnecting. Vehicle functioned normally. I had recently replaced the battery myself and I suspect subsequent corrosion in terminals caused loss of electrical continuity. At minimum, I recommend a service alert but had this occurred while I was driving on a highway, I would have had no control of the vehicle at all and likely would have been in a serious crash.

2017 Chrysler Pacifica Touring L First, multiple warning messages started pop up randomly with alarm sound. The speedometer started shaking. The shift gear was unable to change. The engine was unable to start at the parking lot. After dealer mechanic at Envision CDJR West Covina in California inspected, there was no log in obd2 record and they said that it seems communication was failed and returned the car without fixing. A month later, it started again and the engine had completely shut off at the middle of intersection. Called AAA and took the car to the same dealer. They said this time that the electric harness was short and the entire harness needs to be replaced with the latest superseded part which cost $1500. 2 weeks later, the same issue start again. Nothing had been fixed and the car will be towed to the dealer to inspect it tomorrow. I'm risking my life and very scare to drive this car. I really suspicious that this dealer has no ability to detect and fix the real cause of the issue. Please help.

Steering wheel sticks when trying to come out of a turn to a straight position. Steering wheel doesn't return to center position without a forced jerk to center. This occurs at all levels of speed and is a hazard on all roads and highways. This is very concerning, because of the possibility of over corrections that could cause an accident or road departure. Chrysler has had a recall for certain models with auto stop installed, but the problem obviously goes beyond those models. A total recall should be published for the faulty steering angle sensor, code C2205-96.

My Pacifica suddenly will not start. I ended up jump-starting the van. Then whenever I stopped, it needed a jump start. This whole ordeal is from a single day. Driving back on the high-way, suddenly van acted weird, all electronics going haywire, various instrument "unavailable" messages started coming, and on the highway Van all systems failed, power steering locked, I pulled over and battery icon (red) came on as well. Car died. I re-jump started it and then drove again with seeing the battery fluctuating between 10.2 v to 16v. Then when we exited the highway, this time, the van stalled right in the middle of the road. No warning, nothing. I feel this is a single point of failure that if the battery is having an issue, (though it seems alternator) was charging it, it could have caused two crashes. I am really concerned. I have had dead batteries in my other cars but nothing like that where all instruments start acting weird. Also few other weird things happening during this time: passenger windows will come down automatically again and again and again while driving. All different security features sporadically say unavailable, airbag, esc, ACC, FCW etc.. This needs to be looked at as a "Single Point of Failure" issue.

My sliding door came off the hinge and shatter my backwindow. The door was hesitating and would not close it stood stuck. When I pulled it the back window shattered. I have no warranty it's now an out of pocket expense. My airbag light is on when I took it to the dealership for a diagnostic they said I was missing a piece that I actually found and when I told them I found it they said it's damage and they can't do anything to help.

When driving above 25-30 mph, the steering often "sticks" when coming out of a turn. This occurs when the steering wheel is at approximately the 10:30 position during left hand turns and the 1:30 position during right hand turns. The steering wheel "sticks" in these positions and will not return to center on its own, but requires considerable additional effort by the driver to overcome this stickiness when coming out of the turn. This problem has been reported numerous times on the Chrysler Pacifica forum on the Internet with no adequate explanation coming from Chrysler or others. This problem reportedly occurs on both gas and hybrid versions of the minivan, and is considered by all who report it as a significant safety risk to drivers and passengers alike. There are no warning messages. The dealer has no recommendations other than "possibly" an extremely expensive fix involving replacement of the rack and pinion mechanism and/or steering column replacement, but with no guarantees that this would solve the problem. The minivan has over 88,000 miles on it currently but this has been occurring since approximately the 50,000 mile point.

The engine overheated due to a coolant leak and faulty head gaskets that need replaced at 62k miles. A related cyclinder 4 misfire has been occurring since 58k miles. Chrysler refuses to cover the repair under the 60k Powertrain warranty and does not acknowledge the many reports of head gaskets failing between 50-80k miles.

While driving, the motor began to vibrate and lose power as if not firing on all cylinders, and acted as if it was going to stall in the lane of travel, causing me to have to pull off to the shoulder abruptly, striking a mailbox. The vehicle does not display any trouble lights or show any error codes on diagnostic equipment at an independent garage. Vehicle idles roughly.

at random times my vehicle will lurch forward when I am driving. It could be right after I begin to accelerate or while I am at a consistent speed. It usually occurs under 40 mph. I have almost lost control many times. And had to slam on my breaks to avoid hitting people in front of me.

Power steering sticks intermittently causing the vehicle to remain in a state of turn, locks up. The steering wheel must be forced back out of the turn, causing an unpredictable situation when moving back to straight. This is a very dangerous situation to the point where I will not allow my younger drivers to operate the vehicle.

Symptoms: Rough Idle Check Engine Light Code: P0305 Cylinder 5 Misfire. Noticed the Coolant was low, and topped it off with distilled water. I've only owned it for a year and have had NO issues with overheating. The next day it wouldn't start. Towed to the dealer. Dealer replaced the starter and pulled out plug #5 and "coolant shot out of the spark plug hole". Dealers recommended service is Head Gasket replacement, with the possibility of head being re-surfaced or complete engine replacement. I was lucky the vehicle was in my driveway when it failed to start. It appears this exact scenario has happened to at least 50 other folks active in a single online community at 60,000-80,000 odometer miles (mine is at 74,000). So I believe this situation is much larger.

Braking is severely compromised. Hissing noises and stiff pedal. Brake booster.

Started the van up, and when I tried to turn the shift knob, it was locked in place, and would not turn, van remained in Park. The center display (where the speedometer is) said "shifter service." I turned it off, opened the door, closed the door, and started it up again. Momentarily displayed the message again, but this time I was unable to put it into gear. I headed straight to the dealer. Turned out to be failure of the shifter module. it has been in the shop 5 times.

The following issues have occurred about six times in the last two months. While driving down the road, the car will suddenly and without warning die, and all power is lost. The car automatically shifts to park, and because there is no power, I cannot restart the car. The fact that I cannot turn on my hazard lights is also a safety issue. When this happens, I am usually going a slow speed or idling. Once while going 35 mph, the car’s system blinked but stayed running. About a quarter of a mile down the road, I was pulling into a parking lot when it died. I barely had enough momentum to steer it out of the roadway. Other issues are windows rolling down and doors opening at random times. No service center has looked at my car or reproduced the defect. I have not spoken to the manufacturer at this point.

The 2017 Pacifica will sometimes have a lack of power when trying to accelerate, and/or will jerk or shutter. Other times, mainly when the engine is warm, it will shutter and die when starting the engine. Sometimes it will take two or three restart attempts for the engine to remain running. In one instance in slow moving stop and go traffic the vehicle stuttered and then accelerated toward the car in front and I had to slam on the brakes to prevent a collision. The vehicle has been back at the dealer multiple times and they claim there are not any codes they can use to diagnose the problem. Even when the engine dies it does not cause the check engine light to come on. When they scan the codes they usually find P0171 and P0174, but they say the codes are not active, only stored. I am told the vehicle is current on all power train software but the problem is still occurring almost daily.

VEHICLE COMPLETELY FAILED(SHUTDOWN for the lack of better term). ALL electrical system turned off. THIS IS VERY SERIOUS ISSUE. NO warning message was issued on the dashboard.

Vehicle was misfiring, took it to the mechanic said it was the 3rd cylinder. Had that replaced, but the vehicle continued to have problems. It lost power while driving but I was able to maneuver it off the road. Took it back to the mechanic where he stated the head gasket had busted. There was no sign or indication of the vehicle overheating or anything prior to all of this.

While turning (exiting off the highway) to the right while going about 65 mph, my steering wheel seemed to stick at 2 o’clock, and had to jerk the wheel to get it to re-center. Immediately after, I had to turn the wheel to the left while doing about 55mph, and it stuck again at about 11 o’clock, and I had to tug the wheel back to center to get it to re-center. For the next 5 minutes, the steering continues to feel as if it was sticking in one position. Even when driving straight, I had to slightly jerk the wheel to follow the very slight curve of the road, in both directions, going as slow as 25mph. About 10 turns, both left and right, where the steering stuck in the initial turn direction, and I had to jerk the wheel back to center. Issue stopped when I was able to stop and turn off the vehicle. This issue happened 4 days before, but not to this extent. It happened twice, within 10 min of each other, both during a turn to the right, at 60mph and 55mph respectively. It is available for indirection upon request. This is very concerning for my safety, because it could absolutely cause a crash, when the driver cannot completely control steering. This problem has not been confirmed by dealership or service center, nor inspected by anyone. There were no warning lights, messages, or symptoms before first occurance on 8-11-2022, or any symptoms before sudden sticking on 8-15-2022.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power while making turns. The failure nearly caused a collision. The vehicle was able to restart and was taken to the dealer; however, no error codes were retrieved. The dealer reset the transmission. The contact stated that it was a recurring failure for five years; however, the dealers were unable to repair the vehicle due to no error codes being retrieved. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 108,000.

My 2017 Chrysler Pacifica Touring Minivan has a steering issue. Within the last several months, when driving at a variety of speeds, the steering wheel “sticks” in turns. It has occurred on regular side roads, secondary roads, and on the highway. It generally happens when turning the car slightly. Examples include: (1.) during a slight turn in the road in a yield situation, (2.) during a slight turn when there is a bend in the road, (3.) when making a slight turn while on the on-ramp on the highway, (4.) occasionally when switching lanes on the highway. During these situations, the steering wheel sticks and does not return to center, instead, it has to be forced out of the momentary stuck position causing unnatural/unpredictable realignment of the car (swerve, jerking the steering wheel, causing panic) . There are no associated lights or warnings. This problem first lead us to stop driving the car out of fear of getting into an accident (safety for ourselves and others). Then, upon research for similar problems on the internet, we see that there has been a recall for 2017-2019 Chrysler Pacificas for steering issues, but our VIN is not included. I’ve had mechanics to look at it, one kept it several weeks trying to find the issue, done research online, the only answers are there’s a problem but no one has a solution. All guess work. The Occupant Classification Module also has created problems with transmission failure. To be able to drive the van, you have to disconnect the passenger seat sensor. Driving down the road with the OCM connected it will suddenly lose power, transmission won’t shift, which can cause a wreck not being able to get out of the way or completing a maneuver. Anytime there’s a steering problem, random transmission problem, or loss of power in traffic, there’s a safety problem.

Issue started June 25, 2022. Initially, the shift knob would intermittently lock in park while the engine was running and foot on the brake, unable to shift out of park. Eventually problem cleared itself. Was advised by local auto parts store to replace aux battery and issue should clear. I replaced the auxiliary battery myself the dealership installed the main battery on July 6. Dealership was unable to diagnose. No issues for about 1 week. Problem started again. Check engine light came on along with Service Shift Sensor error message. We made an appointment for the dealership and returned with it on July 19 and told them we needed it back by July 21 end of day. We got the car on July 21. Dealership was unable to service. On July 22, we pulled into parking lot and all systems and vehicle shut down. Multiple error messages. Finally got the car started again and had to wait several minutes for the shift knob to "unlock". Was able to reverse out of parking space but after shifting the knob into Drive, the transmission remained in neutral leaving me stuck in the middle of traffic lane unable to drive. That cleared after a couple minutes, and I was able to get it home. I opened the hood and the battery terminals were loose. I tightened them. The negative terminal on the main battery would not tighten down. I replaced the neg terminal with OEM part from Mopar auto. The error cleared up for several days. On August 1, my wife was driving the car and the transmission shifted into neutral on it's own and then slammed into park in the middle of traffic without warning or shifting the knob. This was a very dangerous situation! We made an appointment for Aug 8 with another dealership. The vehicle had 84 error codes tied to this issue. They determined the vehicle needed a new Electronic Shift Module which they replaced and TCM was reprogrammed. We got vehicle back Aug 12. Shift knob still locks in park. Still not fixed and will not drive due to danger.

Lots of misfire took it to dealer reported it was from spark plug replaced but contined same issue. Then driving everything fine car stalled and wouldn't start. Now being told it's the head gasket. No warning of overheating or anything

I was driving on the highway when my vehicle began to shake and became undriveable. Before this incident I had brought the vehicle to the mechanic for a check engine light showing that there was a misfire and coils needed to be replaced. The coils and spark plugs were replaced but on this day the misfire caused the van to shake on the highway before becoming undriveable. I could not pull over and was left in the middle of the highway unable to drive my vehicle. This created a huge safety hazard as cars were driving by at 55mph and I could not pull over to the shoulder then had to wait for a tow truck. I then had this problem fixed for the 3rd time when on my way home from work today 8/11/22 the van once again began shaking, check engine light came on and misfiring, luckily this time it was as I pulled into my driveway. There was no warning, the check engine light appeared as the van began to shake right before stopping and locking up. This problem has been confirmed with a dealer. The dealer said the issue was the first mechanic used “after market parts” however when I spent the extra money to have the “factory” parts put in by the dealer, the problem also occurred. So I spent additional money to have the same result.

WE PURCHASED A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE FAILED TO ACCELERATE AND THE ONBOARD COMPUTER DISPLAYED A TRANSMISSION CODE. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THERE WAS NO TRANSMISSION CODE AND THAT THE FAILURE WAS DUE TO THE CONTACT FUELING THE VEHICLE WHILE THE ENGINE WAS RUNNING. WHILE THE CONTACT WAS TURNING LEFT AT AN INTERSECTION AT 10 MPH, THE VEHICLE FAILED TO ACCELERATE AGAIN AND STOPPED IN THE MIDDLE OF THE INTERSECTION. AFTER 5-6 SECONDS, THE VEHICLE JERKED FORWARD AND ACCELERATED AS THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE issues. Passenger side rear door opening and closing repeatly. Steering stiff and steering cloud locking and jerking the car to the right . Fail to accelerate. Lurking forward,.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power after coming to a complete stop, along with several instrument gauges fluctuating. Additionally, the passenger's side front window inadvertently rolled down while driving. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 19V348000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 80,000.

Vehicle stalls out in motion at intersection. Loss of all electrical power. Vehicle comes back on after restarting in a intersection.

The car shudders when accelerating. The car jerks when making sharp turns in parking lots at low speeds. The car steering sticks when turning on windy roads I have to manually turn the wheel back to compensate and it is very jerky and dangerous.

While trying to accelerate after stopping at a red light, engine turned off and a warning message appeared on dashboard saying go to park. Car only re-started after several attempts.

We bought this car used and were unaware of any issues and it didn't show up until we'd had it for almost 3 months. When driving between 15 and 18 mph the car suddenly jerks/jumps while driving sometimes it happens more sometimes less It's random but it seems to happen when coming from a stop and trying to shift to a higher gear. No lights go on doesn't say anything's wrong with the engine It's just random uncontrolled jolts while driving

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the check engine warning light illuminated and the vehicle started shuddering. The vehicle was taken to an independent mechanic twice where it was diagnosed that cylinder #4 was misfiring. The independent mechanic replaced the spark plugs, ignition coils, and fuel injectors. However, the failure persisted. The vehicle was taken to the dealer who informed the contact that the engine needed to be disassembled to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 86,000.

Stalling and loss of power, the car computer reader code is P0305. 5th cylinder misfire, and a P0300 cylinder misfire. 2017 pacifica with 62,000 miles and there are tons of people with the same issue around the same mileage. Funny how the drivetrain warranty ends at 55,000 miles and all of these Pacificas are failing at 60,000 - 80,000 with blown headgaskets or bad cylinders. $2000-$12000 depending on what blew.

Took vehicle in for safety recall for stop/start function. Engine light came on stop/start function is no longer working. Dealer says code P0303

My 2017 Chrysler Pacifica Touring Minivan has a steering issue. Within the last month, when driving at a variety of speeds, the steering wheel “sticks” in turns. It has occurred on regular side roads, secondary roads, and on the highway. It generally happens when turning the car slightly. Examples include: (1.) during a slight turn in the road in a yield situation, (2.) during a slight turn when there is a bend in the road, (3.) when making a slight turn while on the on-ramp on the highway, (4.) occasionally when switching lanes on the highway. During these situations, the steering wheel sticks and does not return to center, instead, it has to be forced out of the momentary stuck position causing unnatural/unpredictable realignment of the car (swerve). There are no associated lights or warnings. This problem first lead us to stop driving the car out of fear of getting into an accident (safety for ourselves and others). Then, upon research for similar problems on the internet, we see that there has been a recall for 2017-2019 Chrysler Pacificas for steering issues, but our VIN is not included. Fearing an accident, we brought it to our vehicle repair shop where we were told they believe it is : STEERING ANGLE SENSOR - Remove & Replace - Gas (SCCM) - [Includes: Adjustment.] Starting point for Code C2205-96 Steering angle fault. On the directions of "Report A Safety Problem" of this website, the NHTSA writes, "What is a safety-related defect?.....An example of a safety-related defect is a steering component that breaks, causing a driver to lose control." I would say this falls under that category. Once I pay for my 2017 Chrysler Pacifica to be fixed (an estimate of $755.62 for parts and labor), I will upload a photo of the repair invoice.

The driver’s side passenger door was opened but then failed to close. That is when the sliding door completely broke away from its track & shattered the back window. The door almost injured me & could have seriously injured my younger daughter who was in the vehicle when this failure occurred. Upon looking at the damage afterwards there is significant rust to the components. No warning indicators where on & it will be brought to Monday 7/11/22 to a Chrysler dealership.

I purchased this pre-owned vehicle back in Feb 2022. A few weeks ago, I noticed the steering of my vehicle requiring more effort to turn back straight once I was driving with the curve of the road. One day when I was turning my vehicle off. A warning message came up, to "Service Shifter". However, it came up once and never returned. I had it checked at Auto zone. They did not show any errors or issues. When I went to check the power steering fluid, I realized that it does not have fluid. But, instead some electric power steering system (not a fan). When I am the steering wheel sticks, when following the curve of the road, instead of the wheel returning to the center on its own. The steering sticks and I have to use extra effort to have the steering wheel return straight when needed. This is very concerning due to the safety associated with crossing other lanes unintentionally. This is putting myself at risks and other drivers on the road at risk, if my steering system is not functioning properly. I believe this is a major safety defect and should have a recall to be fixed. This steering issue happens regularly now when I am driving around curves.

While my wife was driving on the highway she heard a loud pop in the van. the cv axles pulled away from the boots. and the transmission failed. Two issues that happened at the same time. the van has a digital dial to select gears and she could not reengaged the park and stop the vehicle and also could not shut the van off. the van is a 2017 Chrysler Pacifica limited with 48,000 miles on it. the dealer claimed it was due to the driving as they have found dirt around the cv joint however the dealer sold us a protective liner for the under body and i purchased it because we live on a dirt road. we believe these are 3 product liability concerns that need to be addressed.

Car stalled while driving with warning to service electrical module. Upon restarting, no power steering. If this occurred on a busy road, it would likely lead to an accident because the stall was sudden, and without being able to steer properly. After letting car rest for a while, it struggles to start, but power steering works now.

When turning around longer corners on the highway, the steering wheel jerks and I have to yank it free. The steering column was replaced and it did not help. Now they want to try replacing the struts. The van also jerks, stalls, catches a gear and bangs at different times. Most of the time this occurs from a full stop turning into a lane. When it stalls, it puts myself and children in danger if another car doesn't slow.

I have a blown head gasket and my car has been in the shop for over 3 months because the part is not available. The car has never overheated. I'm so frustrated as I know this is a known problem with these cars. The car is at the shop, sitting in pieces because of the lack of parts available.

My “New to me” 2017 Chrysler Pacifica Touring L has a steering issue. When driving at a variety of speeds, and with gentle steering inputs, the steering wheel “sticks” in turns. I first noticed it on curves on the interstate, after I would input a slight right turn to follow the bend in the road, the steering wheel would not return to center on it’s own, as is normal. Instead it took a noticeable effort to pull the steering wheel out of the stuck position. Causing quite erratic steering inputs on the interstate. (For example, the steering sticks to the right, and I drift to the far right side of the lane, and then once I apply enough force to overcome the “jam” the steering releases, and I swerve back to the left of my lane). It happens very regularly, although not all the time. With time, I have gotten accustomed to it, and usually don’t leave my lane anymore. But I just hope it never happens at a critical time, or gets worse! It seems to only happen on gentle turns to the right. There are no associated lights or warnings. I am quite knowledgeable about cars; I have seen some people in online forums suggest that it might be an alignment, or the wrong tires, or ruts in the road. I am certain it is not that. The car is malfunctioning, I am certain of that. I would suspect it is an issue with the electric power steering system. But I wouldn’t rule out the rest of the steering system, or even some suspension issue. I have not had it to a dealer, or a shop yet. As the car is still pretty new to me. Still researching the problem through online forums.

The contact owns a 2017 Chrysler Pacifica. The contact stated that the driver's side rear seat belt was unable to extend to latch his child into the seat. The vehicle was taken to the dealer where it was diagnosed that the driver's side rear seat belt assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

RearView Display not working

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the engine START/STOP feature failed, causing the vehicle to lose motive power with the check engine warning light illuminated. The vehicle was taken to the dealer and the dealer performed Customer Satisfaction Notification: Y65 (Engine Start/Stop) however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,600.

The vehicle will randomly lose power when going from a stop or low speed and attempting to accelerate. For example, if I am stopped at a red light and start to accelerate once the light turns green, the vehicle will not gain speed. I have to let up off the gas pedal and then I will feel a "jolt" and then the vehicle will pick up speed. The safety of myself, my kids and others were put at risk because I cannot maintain a safe speed while driving. If I am stopped to make a turn, my vehicle has lost power or wouldn't gain speed as I was turning into or merging into oncoming traffic. Also, and the most dangerous, was when I had the vehicle in reverse to pull out of a parking spot at a store. When I attempted to turn the dial knob to "Drive", the vehicle turned itself off and the dashboard flashed with a message stating I need to put it in park and restart the engine. It was very scary to have the vehicle cut off on me like that. I have taken the vehicle to the local Chrysler dealership and an independent service center. The Chrysler dealership claim they were not able to reproduce the problem but stated they would have to break the engine down to the point of failure to diagnose the problem, a minimum charge of $750. The independent service center stated they could reproduce the problem and that it was the camshaft sensor which I had replaced for $400 but the problem continued not even an hour after I picked up the vehicle. They kept the vehicle an extra day but stated they were unsure of the problem and suggested it could be transmission related and that I take it to a certified transmission repair shop. The engine light came on when the problem first began but since having the vehicle serviced at the Chrysler dealership and the independent service center, the problem continues without the engine light appearing.

At 57,000 miles my 2017 Chrysler Pacifica was having a rough cold start. Engine light comes on and take it to mechanic, Cylinder 4 misfire. Spark plugs, manifold gaskets, and ignition coil replaced. Receive car back, still starting rough and check engine light appears again. Call Chrysler dealership for an appointment. They are backed up in a week. At that point the van was not driven, and dies. vehicle gets towed to the dealership- bad starter and possibly another cylinder misfire. Starter replaced, car rough starts and coolant starts leaking into cylinder black smoke coming from exhaust. Cylinder 3 misfired and now being told that either the head gasket needs to be replace or the cylinder head because it may be cracked or warped.

Car started having a ticking noise above the dashboard, the ticking noise started a few months ago but did not affect the driving ability of the vehicle. A few weeks ago I got an engine misfire error. After the misfire the car then quickly deteriorated and stopped turning over but the electrical still worked. I had the car towed to the dealership and it looks like it will require a new engine or long block. The dealership is having the same errors we had at home but they were able to put in a new starter to get it to turn over. The dealership is currently taking a part the engine to determine what all needs to be replaced. We were lucky that this issue started when we were leaving our home. Had this engine failure happened during a drive on the freeway it may have been determinantal to me and my family.

The vehicle stalled on the road in the middle of an intersection and then again in a turn lane a few hours later in the same day. The car was in drive, rumbled near the front of the vehicle, lurched forward, and then the engine cut out and would not restart. Trying to start the car again made a REVVVVVV-putta-putta-putta noise and there was not any control of the ignition on my end. It revved up and then hovered around 1/2 of 1 RPM on the dash then it would cut out and ask me to put it in park and start again. Hitting the engine start button did nothing and the dash electronics seemed to cut in and out. Each time I went to restart the car, it went from being in drive to stalling to needing 5+ minutes before it could be driven again, this happened without warning. My family and myself were in the car when we were first stuck in the middle of an intersection. If traffic had been heavier there would have been no warning and I would just be stuck with no way to move the car out of the way quickly. AND with electric systems malfunctioning I'm not confident that the airbags would deploy effectively in the event of a crash should we be left stranded at another intersection after the car stalls. I drove the car to the dealership and on my way a very similar incident occurred, i used my phone to record the incident this time and while the car started right up in the dealer's driveway, I was able to say "NO it literally stalled on my way here, look at this video" The video is just 5 minutes of me sitting at another intersection with people honking and cursing at me as they drive by. The car starts up, revved up then dies immediately. Earlier, the AUTOSTART light came up, but the second time the CHECK ENGINE light was on and off again. The vehicle is at the dealership now and we are hoping it will be repaired, but (looking over other complaints here) I'm very worried about the safety of my family and other drivers with these vehicles on the road.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 30 MPH, the check engine warning light illuminated with smoke coming from the exhaust. The contact stated that she continued driving however, later in the day the vehicle failed to start. The vehicle was towed to an independent mechanic who stated that coolant was leaking into the gasket and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer to be repaired. The contact stated that the manufacturer informed her that they would assist with repairs at a dealer as part of a Goodwill Program. The contact stated that the failure was an ongoing failure and that the vehicle was previously repaired for an engine failure. The approximate failure mileage was 74,000.

Driving down the road and suddenly engine shut off without warning, lost power immediately, RPMs went to zero, dash said "Shift to Park." Tried to pull over, didn't get completely out of the way because no power from engine so car had to swerve around us. Shifted to park, tried to restart, didn't work until third time to restart car so that I could drive home. Ridiculously unsafe for the car engine to just shut off without warning in middle of road. Looks like this is the same recall Chrysler tried to fix years ago. Someone is going to die from this defect. Thank God I was on a local road and not the highway when this happened. This car model should be taken off the road immediately.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 18 MPH and approaching a stop sign and depressing the brake pedal, she began to hear an abnormal noise and the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to restart the vehicle after 8 minutes and drove to her destination. The contact called an independent mechanic and made them aware of the failure. The manufacturer had been informed of the failure. The contact called Flemington Chrysler Jeep Dodge RAM (204B US-202, Flemington, NJ 08822: (908) 760-6225) and Reedman Toll Chrysler Jeep Dodge Ram Fiat of Langhorne (1700 Lincoln Hwy #103, Langhorne, PA 19047: (215) 757-4961) and made them aware of the failure. The contact took the vehicle to an independent mechanic and the vehicle was being serviced for the failure. The vehicle was not diagnosed or repaired. The failure mileage was 33,694.

6-8-22 Driving roughly 15 MPH through town square and screen said "shift to P" could not steer and vehicle shut off. No other warning lights or messages were displayed. Has not had any precious similar issues. I put it in park,turn the vehicle off and restarted it. Started fine.

The vehicle shut off while driving at a slow speed, 10 - 15 mph. Lost complete power to vehicle as we where making our way through an intersection, it was very difficult to steer and maneuver. We made it across but only to put those behind me at risk. Panicked, I had not realized that on screen a message appeared on the instrument cluster, Put in Park and Start. The vehicle started right up and we were moving again. For more than 2 years we have been dealing with intermittent hard shifting and the dealer, because they are not able to replicate they say they can't diagnose to be able to fix. I don't know if it is related or not but I thought I mention it since its a common customer complaint in the Pacifica Forums. We've learned to live with hard shifting can't really afford to buy a new car now, but this stopping while driving was the tip of the iceberg. I can't have this happen on a freeway with a family of 6. Not safe. This is also a common topic on the Pacifica Forums.

Since I purchased this vehicle used less than a year ago, I have had an issue with rough shifting or the vehicle feeling like it loses power then lurches when it finally shifts. Now over the past couple months I have had it in the shop 4 times, the 4th time it's at a Chrysler dealership. Check engine light comes on and is blinking, car is shaking and knocking terribly. the shaking does subside after you drive a minute and the engine warms up but the problem has progressively gotten worse each time the light comes back on as I do have to continue driving it. Now the dealership states there is condensation in the cylinder, indicated either a blown head gasket or a warped cylinder head but there is no way to know without tearing the whole engine out of the car and tearing it apart. I'm also told that with labor for a new engine from Chrysler I'm looking at about $11,000!!! and due to supply chain issues we don't know how long it will take to get the parts. I've had this vehicle less than a year and I'm over $1000 in on repairs already that have not fixed the overall problem. HELP

Our van shifts really hard at low speeds (around 12-15mph). This happens randomly. We’ve taken to our dealership and they’ve replaced the electronic shift module (I think that’s what they called it) but it’s doing it again. This has been going on for over 3 years!

I have not gotten into an accident. I have noticed for a long time my van transmission seems to have problems shifting. I will be starting to accelerate, and when i reCh speeds between 25-55 it often feels like I have no power (more often with time) I can hear the van "revving" bur not increasing speed at the rate it should be. Then all of a sudden the transmission feels like it "catches" and it lurches forward. Making it feel like the van us going to literally fall apart, or have the enginefall out. It is a very scary!! And it is getting worse even though when this happens I have started to take my foot off the gas because it I feel something terrible will happen. However taking my foot off the gas, especially when merging is extremely dangerous (people are so agressive driving these days) and I continue to be put in dangerous situations because of this issue. I know other people are complaining about this so I do not know why a recall has not been submitted! We need this fixed. Please help us!! Also anothwr issue.. Cruise control speeds up the vehicle when going downhill. It does not ever stop from accelerating! I'm aware and always take cruise control off on big hills. But this I'd also very dangerous as sometimes I have to tap the break because the cruise won't come off with the button when this happens.

After running my van through the car wash we found water leaking into the left rear interior through the roof. We took the vehicle to the dealer and they showed us the left rear seam under the roof trim was not completely sealed and had a hole in it. The seam sealer from the factory is painted in color and we had to pay to have our roof resealed due to factory defect. This could be safety related in nature due to exhaust gases from the tail pipe flowing back into the unsealed vehicle.

14 mph, the engine revved and the vehicle jerked. The contact stated that he slammed on the brake pedal to prevent a collision. There were no warning lights illuminated. The vehicle was taken to the dealer on two separate occasions. The dealer informed the contact that they could not duplicate the failure. The vehicle was not repaired and remained at the dealer. The contact stated that upon investigating, he determined that the failure was related to the transmission

The battery constantly dies. If we go 1 day without driving, we have to jump it. The screen will malfunction and black out. The sliding doors will not close requiring us to close them several times before they actually close properly. We’ve had issues with the emergency brake automatically engaging after some of the battery issues as well without indicating the parking brake is on. We’ve replaced the first battery after roughly 3.5 years, and still the battery that is less than 1 year old dies constantly. We’ve had 2 garages do diagnostics and replace parts (1 being a dodge/Chrysler dealer) and even after thousands of dollars spent to fix the problem, a week later the battery is dead again. It’s an endless cycle. We’ve also experienced jerking from the transmission while driving that did not go away after software fixes. The dates and info below are for the most recent time the battery died, which is probably the 50th time it’s died in the last year.

I have a 2017 Chrysler Pacifica. There have been multiple instances recently where my car has stalled and lost power while on the road. There was a recall on it (U01) in 2018, for the powertrain control module because it was stalling and losing power. I completed the recall and did not experience issues again until the last month or so. I had taken my car in for service because it kept lurching forward when trying to accelerate from a stop. They did an update, and since then I have had multiple occasions when I lost power. I took it to the dealership after each instance and it has not been replicated, however they did see the error codes and tried to reset the vehicle. Last week they took the computer back to factory settings to try to fix it. This is a very dangerous situation since my car slows down and completely turns off in the middle of traffic. We are lucky we have not been hit by another car yet. There were no warning lamps, messages, or other symptoms prior to the power failure.

Check engine light appeared on my control panel of my 2017 Pacifica on 3/7/2022. I took my vehicle to Tires Plus to have it fixed. The code that the computer was giving was P000B. It was in the shop for 3 days, they checked and tested all sensors and finally determined that it was R/R CAM PHASER SYL and 0504778AD Timing Solenoid. New parts were installed on 3/12/2022 at $125. I returned on 3/17/2022 after the check engine light came back on, the technicians thought it was a issue with the reset of the check engine light. On 3/19/2022 I returned yet again for the check engine light. Tires Plus was unable to determine what the problem and recommended that I take it to the dealer. On 3/24/2022 I took my vehicle to the dealer for the same issue. They charged my $340 to reprogram and clean the cam shaft sensor. 3/28/2022 the check engine light is on yet again and have appointment to drop back off on Thursday 3/31/2022

The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle was leaking oil. The contact took the vehicle to a certified mechanic who diagnosed that the oil filter housing was fractured and leaking. The oil filter needed to be replaced; however, the part was on back order and was not yet replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,000.

Around 35,000 miles - MIL light came on showing DTC P000D (Camshaft Position Slow Response Bank 2). Followed by rough up/down shifts, lack of power on acceleration, lack of downshifting as expecting, and rough idle at low speeds. Code self cleared and MIL disappeared. Engine oil checked and changed. Code came back/self cleared until vehicle was taken to dealer at 47,317 miles. Below service was performed - included checking the camshaft - sensors and replacing the PCM under warranty. Now at 52,000 miles and six months later - DTC P000D, rough shifts, lack of acceleration and rough idle have come back. Dealer does not have any availability until 4/23 - however an appointment has been made. DTC comes and clears. But rough shifts persist. 08-24-2021 -47,317 Scheduled Maintenance Vehicle Inspection(S) Check Battery Inspect Brake System Tires Good - Green Diagnostic System Test Cam Shaft Rental Sublet Lube/Oil/Filter Fuel System Service

The contact owns a 2017 Chrysler Pacifica. The contact stated while reversing two days after purchasing the vehicle, the electronic shifter was placed into DRIVE however, the vehicle would not move. The warning message "Service Shifter" was illuminated. The contact continued to engage the electronic shifter until the vehicle responded. The contact stated that the failure reoccurred and the vehicle was taken to the dealer where the vehicle was purchased. The dealer then towed the vehicle to an authorized Chrysler dealer, where the vehicle was diagnosed with an electrical wiring failure. The vehicle was repaired; however, the failure persisted. The contact stated that the vehicle was taken back to the dealer again to be repaired. The dealer repaired the vehicle; however, the failure reoccurred while driving. The contact stated while driving at 60 MPH on the highway, the vehicle suddenly stalled, almost causing other vehicles to crash into the vehicle. There were no warning lights illuminated. The vehicle was towed to the dealer where it was purchased and then the vehicle was taken to a second Chrysler dealer; Frontier Dodge Chrysler Jeep Ram Fiat (5801 TX-327 Spur, Lubbock, TX 79424). The second Chrysler dealer diagnosed the failure as an electrical failure. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the second dealer who notified the manufacturer of the failure. The manufacturer advised the dealer to replace the battery. The battery was replaced; however, the failure persisted. The vehicle was taken back to the second Chrysler dealer but was not repaired. The failure mileage was approximately 73,000.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving below 20 MPH, the engine revved and the vehicle jerked. The contact stated that he slammed on the brake pedal to prevent a collision. There were no warning lights illuminated. The vehicle was taken to the dealer on two separate occasions. The dealer informed the contact that they could not duplicate the failure. The vehicle was not repaired and remained at the dealer. The contact stated that upon investigating, he determined that the failure was related to the transmission. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.

MY 2017 CHRYSLER PACIFICA STARTED LEAKING OIL AT 69000 MILES . I NOTIFIED CHRYSLER AND WAS TOLD TO TAKE THE VEHICLE TO A CHRYSLER DEALER AND THEY WILL CHECK IT OUT , THEY DID, AND FOUND THE ENGINE OIL COOLER LEAKING OIL.THIS IS A VERY BIG SAFETY HAZARD BECAUSE THE ENGINE CAN RUN OUT OF OIL AND SEIZE UP AN EXPRESSWAY DRIVING 65 MPH AND CAUSE DEATH OR OTHER SERIOUS INJURY. NO VEHICLE SHOULD EVERY LEAK OIL AT ONLY 69000 MILES, THIS IS A SAFETY DEFECT AND ALL 3.6 CHRYSLER ENGINE SHOULD BE RECALLED. I HAD TO PAY 969.00 TO REPAIR MY VEHICLE. PLEASE INVESTIGATE THIS PROBLEM. SINCERELY, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

When accelerating slowly from a dead stop, the transmission will sometimes hesitate/ pause to shift and then shift with a hard bang. Most often this happens while accelerating in the 10-20 mph range but will sometimes happen while in the 20-30 mph range. It only happens if accelerating very slow. Quicker acceralation-no problems.

The contact owns a 2017 Chrysler Pacifica. The contact stated the START/STOP feature failed to work properly. The contact stated that the vehicle stalled when the brake pedal was released. The driver had to restart the vehicle. The contact disabled the START/STOP feature. Additionally, while driving at night in the rain the vehicle overheated. The contact was able to restart the vehicle. The coolant was low, and coolant was added. The vehicle was taken to an independent mechanic who informed the contact that the check engine and coolant lights were illuminated. The battery was faulty, and the START/STOP feature was inoperable. A pressure test was performed however, the mechanic was unable to locate a coolant leak. The vehicle was taken to the local dealer and diagnosed that the EGR cooler valve was cracked. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 40,000.

Foam headrest became unglued and broke. I have 2 identical car seats this happened to one in Sept and now one in Dec. based on google search seems like it’s a common issue.

The steering wheel sticks when you’re straightening back out from going around a curve. It doesn’t happen all the time but when it does it will continue for several days or weeks and then stop. It has been a continuous thing for months.

A head gasket malfunction causes fumes to get into the coolant system and overheat the vehicle.

The transmissions in these vans have a serious problem. I have done research in the Pacifica forums and found many users are experiencing issues with the transmissions. My particular issues are: 1. Sometimes the vehicle jerks between lower gears especially when starting. The danger in this is when trying to go from a stop the vehicle will hesitate and then jerk extremely hard. It's startling and also dangerous when not expecting it. 2. At interstate speeds the transmission will not shift gears sometimes. This causes the van to slow down rapidly especially on hills. The dealership has looked at my particular van multiple times and they have "reprogrammed" the transmission multiple times but the problems still exist.

Steering sticks when going around light curves, wheel must be forced back out of stuck position. I've been following this thread and it seems to be an ongoing, unresolved problem with this car. This started a while after we bought the car (certified pre-owned). It has not yet caused an accident. No warning lights. https://www.pacificaforums.com/threads/2017-steering-problems.48061/page-3 We did have a battery completely die and have to be replaced, I don't remember if the problem started before that or not.

As I am driving the vehicle will jerk forward. It feels as if it has been rear ended but no such collision has accrued. It also does this when I am sitting at a red light, then when I begin to accelerate it acts as though it is going to stall.

Hard shift when down shifting at lower speed that causes intense jerk of vehicle.

When pulling into traffic from a stop the transmission seems to try and go into third gear then drops back into second gear. This happens randomly but the result is that the car stops for a few seconds after pulling into traffic. I have complained about this problem to the dealer from the time of purchase. They have done extensive work on the transmission. As the car has aged the problem has become progressively worse. The dealer is now telling me that Chrysler knows the transmission has a problem but it is not endangering the public. The problem is random but we have to be very careful when pulling into traffic because we never know when the car will hesitate and/or stop after pulling into traffic. The problem has occurred randomly since purchase. The date entered below is the date of the last occurance.

Vehicle hard shifts, and occasionally loses all driver power input while driving. The loss of power last occurred during a left-hand turn across traffic, when the car suddenly stopped accelerating through the intersection with oncoming traffic and coasted through, finally regaining power after crossing the street. Vehicle was taken to dealership, and dealer verified this is a known issue. Dealer stated there is an updated software package which addresses this issue, and it is not covered under my 100k mile CPO warranty.

Very hard shift of automatic transmission at slow speed from stop at about 15 MPH. Strong jerking motion poses dangerous pause in acceleration and control of ability to steer.

The steering wheel continues to get stuck/stick when turning curves. Happens whether I go right or left and at different speeds. This has been happening for over a year now.

Delayed engagement and hard shifting when driving in lore stopped. Especially noticeable when driving in there city, stop and go traffic.

Paint bubbling on the hood, possible corrosion. Could lead to further damage and lead to latch failure if it continues to spread.

When I was driving at local road around 20 miles per hour, the engine suddenly shut down. My car was stopped in the middle of road. I had to shift the gear to park and restart the engine and go. This has been happened three times in the past two months.

Brake booster issue. Makes a hissing sound when braking and almost to the point where i will hit the car in front of me. At a stop light the brake pedal will rise and car will move forward although im pushing down.

The vehicle will hard shift after a stop at a stop sign/stop light. Once you have started going, it's like the transmission is playing catch up and not responding to the gas pedal being pushed and the rpms going up, and once it catches up, the vehicle jerks forward as the transmission catches in the gear and it feels like you're being rear ended in a pretty hard accident.

THIS IS THE 2ND TIME I HAVE REPORTED A COMPLAINT ABOUT THIS NOISE ISSUE. FIRST ISSUE 10/2020. THERE IS A LOUD BUZZ WHEN UNLOCKING THE VAN DOORS. VAN CAN BE ON OR OFF. ALSO MAKES THE NOISE WHEN EXITING THE VAN. IT'S AN INTERMITTENT THING THAT GOES AWAY, LIKE AFTER REPORTING IT AROUND NOV 2020. NOISE BEGAN AGAIN AUG 2021. ANNOYING AND EMBARASSING AS IT CAN BE HEARD FROM OUTSIDE TOO.

On July 26 when starting the car the entire dash lit up and all possible dash lights began to flash, the RPMs would go up and down, speedometer would move up and down. It literally looked possessed. Turned the car off. Later that day went to start the car again (to bring it in if possible) and the car started fine. Started driving towards the dealership. At 30mph the car began to accelerate on its own. Thankfully no cars in front as I slammed the breaks and pulled over. The dash lights again went haywire. Pulled over and shut car off. Turned back on and drove the mile home (13 miles to dealership). Next day we again brought it into the dealership and the car made it. They were unable to duplicate and stated there were 100's of codes and they don't know where to begin. The dealership sent me home. Almost a month later exactly the vehicle went crazy. This time I grabbed my cell phone and recorded it. Turned the car off and had it towed to the dealership. It did not do it again. They have had it now going on over two weeks and are unable to duplicate the issue. Again, they stated there are 100s of codes and don't know where to start. The car is not safe for driving. Once the dash goes crazy all control is lost. We have an extended warranty. We love the features of the car, but with five kids we do not feel safe driving it on the highway until they look into this. I have read at least two others with similar issues, but the dealership says they only work with Chrysler Engineering and don't look at other websites. VERY FRUSTRATED.

We were about to turn left onto a busy highway. Pulled into traffic and vehicle stalled with 2 adults and 4 children in the car. While stuck in the middle of the high way with oncoming traffic from both sides we started honking the horn and waving traffic to stop. Husband noticed a blinking “D” light on the shifter knob and an alert on the dash that read something like “shift to park”. Due to the incline of the road we rolled backwards off the highway. We luckily were not hit by oncoming traffic but completely terrified by the situation. Had that highway been as busy as it usually is we would be dead. Shifted back to park. Was then able to drive vehicle the half mile home. Brought vehicle into dealership where after 2 weeks they were unable to to recreate issue and found nothing wrong. Stalling with no prior warning is a known recall for this vehicle but the recall was supposedly fixed on January 11th of 2018. This did not fix the stalling issue obviously. We refuse to drive vehicle again and take the chance of killing our family. After many conversations with Chrysler care we are 3 weeks out from incident and they have been of no help. This vehicle is not safe to be driven. After reading many forums there are many complaints of this recall not fixing the issue. Chrysler needs to be held accountable. I refuse to be a test dummy for this vehicle.

1.What component or system failed or malfunctioned, and is it available for inspection upon request? The power steering wheel and YES 2.How was your safety or the safety of others put at risk? I have to drive with alert the whole time because I will not know when the steering wheel will stop working and if it stop working while taking corner or I have to turn the wheel very fast I wont be able to do so.which might cause an accident to me or hit other people. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? we took it to one place but they wont be able to identify it because it happens randomly. and we drop it at the dealership to check it but it has been 2 days since I dropped off but they did not do the inspection yet. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No 5.Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The power steering wheel warning light will come up randomly while driving slow, fast or start and stay at the same place but it will not show up right away when you first start. It first appear around a month ago.

Stop and start function car shut down in traffic you have to place car in park and restart also stop and start function not available .

While traveling on a dry highway, with good tires/new tires, and decelerating from 45 mph and approaching a red light, and a moderate, but firm pressure on the brake to bring the van to a full stop, the speed decreased to 15 mph, with the tachometer stable at 800 rpm and then to 10 mph, with both hands on the wheel, left foot on the dead pedal, and right foot on the middle of the brake pedal. As the speedometer made the transition at 10 MPH, the tachometer surged to 1500 RPM and then to 3000 in under 3 seconds, which cause me to initiate an emergency action drill of stabbing the brake pedal hard three times and rotating the transmission control to the lowest gear. The transmission refused to shift lower, and the control of the vehicle turned on oa wrestling match and the tachometer surged from 1500 RPM, them 3000 RPM, then 4500 RPM, and then 6000 RPM, each time the vehicle acting like it was repeatedly being rear-ended at a speed exceeding 15 MPH. The engine could not be disengaged and aceelaretd uncontrollably to over 40 MPH, through a busy intersection, and required over 24 hard break stages over a 10 second period to actually stop the car, and the engine refused to disengage until stopped. Once the car was restarted it immediately surged forward trying to fight through the hard applied brakes. The cruise control was never on the entire time. I then stut down the engine once I was able to wretle it to a stop with the engine climbing to over 4500 RPM. I then took this vehicle to a safe area, and repeated the conditions, and again as the vehilce speed dropped below 15 MPH, and certainly below 10 MPH, the egine tachometer increased in steps of 1500 MPH, 3000, 4500, 6000 RPM, and no control could be achieved other then violently "stabbing" the brake pedal. Under controlled conditions the behavior was repeatable over 20 times. This is a life threatenign defect, and it appears to be software in origin. I have CAN data streams from the events (23) and video.

The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle failed to start after several attempts with the STOP/START unavailable message displayed on the instrument panel. The contact replaced the battery however, the failure returned soon after each battery replacement. The contact also stated that the vehicle independently accelerated while driving at various speeds. The contact stated that the vehicle also stalled while depressing the accelerator pedal. The service shifter and service electronic stability system warning lights were illuminated on the instrument panel. Additionally, the contact stated that the vehicle would not accelerate above 25 MPH while driving. The contact was forced to use the hazard lights and slowly drove the vehicle back to her residence. The contact called the local dealer and was informed that the vehicle was previously repaired under NHTSA Campaign Number: 19V348000 (Electrical System) and 18V395000 (Electrical System, Equipment). The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

I bought my 2017 Chrysler Pacifica in 2018, and it would randomly jump gears while accelerating or stay in a higher gear. The dealership could not duplicate the problem for months. In May 2019, it threw a check engine light code of P0732. This was then repaired at a Chrysler dealer. It started doing that same thing again in January 2021. In September 2021, it threw the same check engine light code of P0732.

I have twin boys, I let them out of their car seats after returning from daycare. I took bags in my house and returned to find my door off the upper track and hanging from the lower attachment causing much stress to the bracket and and scratching my exterior paint. From the door opening and closing so many time off the track. This occurred after my son said he hit that button on the door a few times. This door could of easily fallen off or hurt one of my sons. Very scary! Also I found numerous other Pacifica forums that say the side windows have broken on there vehicles after this same type of event has happened. I am very concerned, this is my daily driver for all 3 of my sons who are all under 4yrs old. This heavy door could of caused serious damage to one of my sons. Please help me resolve this problem. Also now I have scratches on my paint from the door going back a forth which is visible from the outside.

The rear passenger door opens on its own. Several times I have returned to my car and found the rear door opened. After researching it, this is a know problem by Chrysler and they never recalled the vehicle. Thanks god i did not have my car or any valuables stolen. The link to the forum where hundreds of folks have mentioned this is at https://www.chryslerforum.com/forum/chrysler-voyager-town-country-21/passenger-power-door-opens-while-parked-22516/

1) Steering - when driving, the steering wheel almost feels “stuck” when turning and going at least 40mph. It feels like it has to be “jerked” back to straighten it out causing concern for over correction. Took to Chrysler dealership and was told they could find nothing wrong but did an update on my power steering. Seems to be happening more often. 2. Power train - while taking off from a stopped position or driving slowly (ie: parking lot) the vehicle shifts so hard it feels like you’ve been rear ended. Again Chrysler dealership could find nothing wrong but this also happens frequently.

VEHICLE MOTOR OR TRANSMISSION LURCHES AND STALLS, WON'T STAY IN GEAR, STOPS FOR NO REASON IN TRAFFIC, SLAMS INTO GEAR. BUT WON'T ACCELERATE. ARRIGO CHRYLSER DEALERSHIP IN FORT PIERCE FLORIDA STATED THEY REPAIRED ISSUE WITH COMPUTER RESET OR REPROGRAMMING BUT DID NOT RESOLVE. CONTINUES TO STALL AND LURCH AND LOSE POWER.

The start/stop feature says to service the system and it effects how the vehicle drives. There’s no pick up and the RPMs are messed up. I have had it to the dealership 5 times and they’ve fixed a few things but the problem persists.

This car was bought used in 2020. It had less than 15000 miles on it at that time and was still under original warrantee. I took it to a Chrysler dealership for some minor repairs which they resolved. I informed them that there was a rapid acceleration issue which they couldn't resolve. For the last year it has continued. It only happens at low speeds an is definitely not a pedal issue I recently happened while pulling into a handicap spot and I hit a pole. It was fortunate that it wasn't a crosswalk or some on could have been seriously injured.

The wiring harness on the sliding doors allow the wiring to become frayed and makes the door not close properly. See YouTube videos on this model car door malfunctioning. When attempting to close the door, the door closes and then reopens until you repeatedly close it.

While driving vehicle with cruise control set to 55 vehicle stallings, losing power steering, and loses all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. Send back to dealership three times to two different dealerships and for same

My wife said that she was pulling into a parking spot and did not have her foot on the accelerator as she coasted into the spot. The car accelerated by itself she had to step hard on the brake to get it to stop before she hit another car. It was not a problem with a floor mat since they are snapped into place and do not come close to the pedals. I do see that similar problems have been reported on this type of vehicle with no satisfaction received. This incident is the 2nd time it has happened according to my wife. She does most of the driving around town.

Lane assist and Forward Collision Warning would intermittently turn off along with the passenger window automatically going down. Vehicle would also seems to glitch and restart at the same time. After this taking place for a couple of weeks, now the vehicle has twice completely shut off while driving. The engine, screens, dash, etc. all turned off and the it was automatically put into PARK. Vehicle will restart and everything seems back to normal once it is restarted.

we smelled gas on the passenger side and noticed there wasn't a ton of power being given to the engine. Once we got to our destination the gas smell was stronger. We arrived back at our house and the gas smell was really bad at this point and noticed there was gas coming over the headlights. We popped the hood and there was gas everywhere. We got very lucky and the van did not catch on fire. The fuel supply tube (68210442AA) was shooting gas out from a hole in it and it would land a good 20-ft outside the vehicle. This could have killed myself and my family. We went to find the part and come to find out chrysler "redesigned" the part but there is no recall on this part yet.

1st time on highway kept pulling to right on my oil change told dealer. He said he couldnt find anything and no warning light came on. 7/2020 I believed it was a safety issue to have no control and car was pulling and locking Havent traveled to far with pandemic. Went away for awhile upstate and driving home it worse so bad just driving and changing lanes it locked up and was hard to get it back in my control to turn to right it just shaked shimmed. i was really scared not to be able to drive my car smoothly. no inspection just the dealer the first time no warning or light came on

Everytime I accelerate the car is slow to pick up speed and jumps and jerks like the transmission can't shift gears. It has also stalled out in the middle of intersection as if it couldn't get into gear. Took to dealer reset transmission but it still isn't right. Taking to another dealer this seems to be a problem with several owners the car only has 32k and I bought a year ago never had this much issue with past cars

I tried to start my Chrysler Pacifica in the morning. The car would not start, and all of the vehicle's dashboard warning lights came on at different times when i pressed the On/Off ignition button. There was no clear, or coherent error message being displayed about what was wrong with the vehicle. Every warning light came on and off. The vehicle's computer module appeared to have malfunctioned. I was finally able to start the car, and brought it to the dealer for checking. The dealer informed me it was simply a low battery problem, but could not explain to me why all of the warning lights on the dashboard and console came on and off. Nothing in the owner's manual explained this sort of issue. I feel very unsafe with this vehicle, as the computer can display warning messages randomly, and disable the vehicle.

This is my 3rd problem to be reported to NHTSA on this 2017 Chrysler Pacifica. The "L" gear should typically slow down the vehicle when engaged, especially going downhill, so that you can use the transmission to slow the car down and use less braking. On a recent trip on I-5 the Grapevine, i used the L gear to attempt to slow down the vehicle on a steep and long descent. Instead of slowing the vehicle down immediately upon switching to L, the vehicle actually sped up 10 to 15 mph initially before it starts to slow down the car, creating a very dangerous situation especially when vehicles in front of me were slowing down too on the descent. I took it to the dealer, and they actually replaced the TCM because of another dangerous problem (see Complaint 11405469, March 2021) with the vehicle. I have tried the "L" gear again after, and it still does the same thing. The dealer says they cannot replicate the problem because there is no downhill where they can test for this problem.

The rear lift gate locking mechanism failed while driving causing the lift gate to open in traffic. There is no manual lock or release for the lift gate.

Power steering failure while driving. I have to pull over which is very hard, turn off/on car until power steering engages. I have owned the vehicle for 14 months and it has happened about 8 times over that period. Other Chrysler Pacifica's have power steering recalls, but my model does not.

When using service brakes and trying to stop the vehicle, I have to push down on the brake pedal multiple times to get the vehicle to stop. Which caused me to almost run several red lights and stop signs. While stopped at a stop light, and my foot is on the brake pedal, the pedal goes to the floor and I have to push down on the brakes multiple times. There is also air noise when pushing down on the brake pedal.

Our 2017 Chrysler Pacifica was stopped in traffic on Clinton River Road, Sterling Heights Michigan. When we engaged the gas pedal the vehicle would not start. The vehicle has the engine stop/start feature. By that we mean when the vehicle stops the engine stops and restarts when the gas pedal is depressed. Because we were blocking traffic, the police called for a tow truck which costs us $100. The dealer diagnosed the problem to be the starter with an estimate of $750, Because we had purchased the MOPAR extended warranty our cost was $200. The dealer also informed us that there is no way to permanently disable the stop/start feature. We believe this feature is a safety issue because we never now when the vehicle will not start after stopping and could cause a major traffic jam as it for us. Also, without the extended warranty the total cost would have exceeded $800. Thank you

We’ve written the NHTSA in the past and have not received a response. We understand Covid was a problem that messed a lot of things up and we’ve been patient until now and we’re writing again hoping for a long awaited response. We purchased new (on 03/10/17) a 2017 Chrysler Pacifica with the factory installed tow package, which Dealer and Chrysler Corp claimed it could tow 3600 pounds, so we can purchase and tow a 3500 pound RV but since the van purchase we have learned that we need trailer brakes on any trailer weighing more than 2500 pounds so the van and trailer could stop safely. After much investigation and many calls with our Dealer, Chrysler Corporation and many RV Dealers, it turns out the 2017 model year that Chrysler Corporation claimed it could tow up to 3600 pounds, can not In fact safely tow over 2500 pounds without a brake controller/trailer brakes and our van, which was purchased with the factory tow package, was not designed or wired to accommodate the necessary brake controller to tow over 2500 pounds and it can not be retrofitted with a necessary brake controller. The Dealer advised taking the matter up with Chrysler Corporation and Chrysler advised taking the matter up with the Dealer, and neither will resolve the safety issue. Can you please tell us if this is a safety issue or if in your opinion we can safely tow a 3500 pound RV without a brake controller and trailer brakes or do you recommend we seek legal counsel. Thanks very much for your time and expertise in this serious matter. Anxiously awaiting your response.

when making a gradual turn it sometimes feels as if the power steering is stuck in the direction of the turn.

VEHICLE WILL NOT GIVE POWER ON TAKE OFF AND WILL NOT GIVE POWER AT 45-55 MPH. THIS HAS CAUSED MANY ISSUES WHERE ACCIDENTS COULD HAVE BEEN CAUSED. TOOK TO MULTIPLE DEALERSHIPS AND THEY BOTH SAID IT WAS THE WAY THE 9-SPEED AUTOMATIC BEHAVED. A VEHICLE SHOULD NOT BEHAVE IN A WAY THAT IS A SAFETY CONCERN. THEY COULD NOT FIX THE ISSUE BECAUSE IT IS THE VEHICLE ITSELF.

THE LAST COUPLE OF WEEKS NOTICED THAT WHILE DRIVING THE STEERING WHEEL SEEMS TO LOCK, AND HAVE TO ALMOST JERK MOVE IT. ALSO IT BECOMES VERY STIFF. CALLED THE DEALER ABOUT ANYONE REPORTING THIS ISSUE OR ANY RECALLS, THEY SAY NO.

LST YEAR OUR TRANSMISSION BEGAN TO MAKE "CLUNKING" SOUNDS AND FELT LIKE WE WERE GETTING "REAR-ENDED". LOCAL DEALER SAID IT WAS A NEEDED SOFTWARE UPDATE ON A COMPUTER. DID THE REPAIR AND WORKED WELL FOR A YEAR. NOW, IT IS STARTING TO DO THAT AGAIN BUT NOT FREQUENTLY. I AM REPORTING THIS BECAUSE THERE SEEMS TO BE QUITE A FEW OTHER SIMILAR COMPLAINTS ABOUT THIS.

THIS VEHICLE IS A HANDICAP CONVERSION VAN MODIFIED BY REVABILITY / VMI IN THE MODIFICATION - REVABILITY HAS REPLACED THE FACTORY FUEL TANK WITH ONE OF THEIR OWN DESIGN AND CONSTRUCTION. IN DOING SO - THEY USE THE CHRYSLER FACTORY COMPONENTS SUCH AS THE FUEL PUMP, FUEL GAUGE SENDER UNIT, EMISSIONS CONNECTIONS, ETC. HOWEVER - THE FUEL GAUGE HAS NEVER WORKED PROPERLY SINCE I PURCHASED THE VAN AND IT GIVES MISLEADING INFORMATION ABOUT THE FUEL LEVEL. IT REGISTERS ONLY 3/4 FULL ON THE DASH WHEN IN FACT THE TANK IS FULL. IF YOU TRY TO ADD ANY MORE FUEL (AS I FOUND OUT WHEN I FIRST PURCHASED THE VAN) - IT AFFECTS THE EMISSIONS CONTROLS SEVERELY AND MAKES THE VAN UN-DRIVABLE; IN FACT THE ENGINE WILL STALL UNEXPECTEDLY IN TRAFFIC WHICH IS A SEVERE HAZARD. FURTHER - THE LOW TANK LEVEL IS UNPREDICTABLE SO YOU ARE NEVER SURE WHEN TO REFILL, IF THE FUEL GETS TOO LOW THEN THE ENGINE CAN ALSO STOP IN TRAFFIC. THE COMPANY IS WELL AWARE OF THIS PROBLEM BUT CANNOT FIX IT. I HAVE HAD IT TO THE ORIGINAL SELLING DEALERSHIP (JAY HATFIELD MOBILITY IN LEE'S SUMMIT MISSOURI) SEVERAL TIMES AS REVABILITY SAID THE REPAIRS WERE COVERED UNDER THEIR MANUFACTURES WARRANTY. THE DEALERSHIP HAS BEEN UNABLE TO FIX THE PROBLEM AND HAS SINCE NOT RENEWED THEIR CONTRACT WITH REVABILITY. SO THE PROBLEM STILL EXISTS AND THE POWERTRAIN 'CHECK ENGINE' LIGHT COMES ON PERIODICALLY - WHICH JAY HATFIELD MOBILITY SAID THEY HAD NOTHING TO DO WITH AND WOULD NOT DO ANY FURTHER REPAIRS. MY WIFE IS HANDICAPPED AND IN DAILY REHAB TREATMENT - SO I NEED THIS VAN EVERY DAY AND NEED IT FIXED PROPERLY - HOWEVER THE VAN CONVERSION MANUFACTURER HAS NO INSTRUCTIONS OR INFORMATION THAT THEY CAN SUPPLY FOR A CORRECT REPAIR. I BELIEVE THAT REVABILITY / VMI SHOULD BE RESPONSIBLE FOR FIXING THIS PROBLEM PROPERLY OR REPLACING THIS VAN AS IT IS / CAN BE A SAFETY HAZARD TO OPERATE WITHOUT A PROPERLY FUNCTIONING FUEL GAUGE.

WHEN IN MOTION, USUALLY FROM FIRST GEAR SHIFTING TO SECOND GEAR, THE TRANSMISSION WILL JOLT OR BANG, AT WHICH POINT I HAVE TO LET OFF THE GAS PEDDLE TO ALLOW IT TO LET'S SAY, CATCH UP, ON THE SHIFT. IT CLUNKS FAIRLY HARD, NOT SURE WHY CHRYSLER HAS NOT RECALLED FOR THIS ISSUE. WE HAVE ALSO HAD ISSUES WHEN WE GO OVER THE TOP OF A HILL WITH THE CRUISE CONTROL ON AND START GO DOWN THE HILL AND THE VEHICLE WILL PICK UP SPEED AND THE TRANSMISSION WILL DOWNSHIFT AND THE ENGINE RPM WILL SPIKE UP TO 3000-4000 RPM. AS I KNOW THIS IS GOING TO HAPPEN, I DO SHUT THE CRUISE OFF WHEN THIS HAPPENS AND IT WILL SETTLE BACK TO NORMAL OPERATION. WE HAVE HAD IT TO OUR CHRYSLER DEALER FOR THE TRANSMISSION ISSUE WITH THE CLUNKING AND THEY JUST SHRUGGED IT OFF AND DO NOTHING AT ALL. I CANNOT PUT A DATE ON THE ACTUAL OCCURRENCES BECAUSE IT IS ONGOING AND STILL DOES IT AT RANDOM AT TIMES. ALSO, I CANNOT REALLY GIVE ACTUALLY DATES AND MILEAGE AS TO WHEN THIS HAPPENS AS IT IS RANDOM.

OCCASIONALLY, WHEN ACCELERATING FROM A STOP, OR LOW SPEED, THE ENGINE SEEMS TO INCREASE RPMS WHILE THE CAR TEMPERARILY SLOWS, AND THEN THE CAR LURCHES FORWARD AND EMITS A LOUD MECHANICAL CLANK. THE WHOLE SENSATION IS SIMILAR TO MY CAR BEING "REAR-ENDED" BY ANOTHER VEHICLE.

LOSS OF POWER STEERING WHEN DRIVING

THE POWER STEERING WOULD GO OUT, A NOTICE WOULD COME UP STATING " POWER STEERING UNAVAILABLE", THEN THE POWER STEERING WOULD WORK FOR ABOUT 60 SECONDS AND GO OUT AGAIN AND THEN REPEAT THE PROBLEM. THIS JUST STARTING HAPPENING ON 4/10/21. WE HAD JUST GOTTEN INTO THE VAN AND STARTED DRIVING, WE WENT ABOUT 1/2 MILE, IT HAPPENED A TOTAL OF 4 TIMES. WE TURNED AROUND AND BROUGHT THE VEHICLE BACK HOME AND IT HAPPENED 2 MORE TIMES

ISSUE WITH HORN, LIGHTS, COOLENT, ENGINE GASKETS, PARK BRAKES STICKING, TURNING SIGNAL,, ELECTRICAL AL CONNECTED SOME HOW BUT 4 CHRYSLER DEALERS AND THEY CAN'T DUPLICATE IT EVEN WITH PICS AND VIDEO I'VE SHOWN.PAYING FOR CAR I CAN'T USE. ANY OTHER SIMILAR ISSUES OR AM I THE ONLY ONE DRIVING THE GHOST CAR.

FROM A STOP AT A STOP LIGHT, WHEN LIGHT TURNED GREEN ACCELERATED TO ABOUT 18 MPH (GOING STRAIGHT THROUGH LIGHT) THEN LOST ALL POWER (WITH ACCELERATOR STILL DEPRESSED) WHILE IN MIDDLE OF THE INTERSECTION. AT THAT SAME TIME A NOTIFICATION DISPLAYED ON THE DASHBOARD FOR ABOUT 5 SECONDS STATING "ADAPTIVE CRUISE CONTROL (ACC) OFF". AFTER ABOUT 5 SECONDS NOTIFICATION DISAPPEARED AND POWER RETURNED TO VEHICLE. THIS EXACT ISSUE HAPPENED TWICE IN THE SAME DAY.

I WAS DRIVING IN STOP-N-GO TRAFFIC BETWEEN 0-25 MPH FOR ABOUT 10 MINUTES, WHEN THE CAR STOP RESPONDING TO ACCELERATION. THE ENGINE WAS STILL ON. I WAS LUCKY TO BE ABLE TO PULL OVER TO THE LEFT SHOULDER, BUT THERE WAS A LOT OF TRAFFIC BEHIND ME, AND COULD HAVE BEEN REAR-ENDED WITH MY FAMILY INSIDE THE VEHICLE. ONCE I PULLED OVER, I SAW THAT THE "ENGINE FAULT", "PARKING BRAKE FAULT" LIGHTS HAD COME ON, AND THE DASH DISPLAYED "TRACTION CONTROL DISABLE". THERE WERE OTHER MESSAGES THAT CAME UP. I TRIED TO PUT THE CAR IN "PARK", BUT THE SHIFTER DIDN'T RESPOND. I TURNED OFF THE VEHICLE AND STARTED IT BACK UP. ALL THE FAULT LIGHTS WERE STILL ON, AND THE SHIFTER WAS BLINKING BETWEEN "P" AND "L" FOR NO REASON. I SHUT OFF THE ENGINE AGAIN, AND ATTEMPTED TO RESTART A SECOND TIME, WITH THE SAME RESULT. I SHUT OFF THE ENGINE AGAIN AND WAITED FOR ABOUT 3 MINUTES BEFORE RESTARTING. THIS TIME I WAS ABLE TO PUT THE CAR INTO D, AND GO TO THE DEALER TO CHECK UP. NEEDLESS TO SAY, THIS WAS VERY DANGEROUS, NOT KNOWING IF THE CAR COULD MALFUNCTION AGAIN AND IF I WOULD LOSE CONTROL AGAIN. I HAVE TAKEN THIS VEHICLE TO THE DEALER 3 TIMES BEFORE REGARDING A ROUGH GEAR CHANGE AT LOW SPEED. EACH TIME THE DEALER UPDATED THE PROGRAM ON THE TRANSMISSION CONTROL MODULE (TCM) PER CHRYSLER FACTORY BULLETIN, AND TOLD ME TO DRIVE IT AND EVENTUALLY THE COMPUTER WILL "LEARN" MY DRIVING HABIT (AS IF SOMEHOW I AM AT FAULT FOR ACCELERATING THE VEHICLE). ON THIS OCCASION, THE DEALER REPLACED THE TCM, BUT GAVE ME NO ASSURANCES THAT THESE PROBLEMS WOULD NOT OCCUR AGAIN WITH THE NEW TCM. UNLESS CHRYSLER CAN EXPLAIN WHAT WAS THE PROBLEM, AND WHAT THEY DID TO FIX IT WITH THE NEW TCM, I FEEL THERE IS A SAFETY CONCERN/RISK WITH THIS VEHICLE.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD VEER TO THE RIGHT MAKING THE VEHICLE DIFFICULT TO STEER. THE CONTACT ALSO STATED THAT THE VEHICLE HAD ISSUES WITH THE START/STOP SYSTEM. THE CONTACT STATED THE START/STOP SYSTEM MALFUNCTION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHFORK CHRYSLER DODGE JEEP RAM (17725 SOUTH FWY, MANVEL, TX 77578) WHERE IT WAS DIAGNOSED WITH THE AUXILIARY BATTERY CABLE NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

MY VAN HAS 54,000 MILES IT'S NOT VERY OLD AND THE TRANSMISSION IS SKIPPING (UP SHIFTING, DOWN SHIFTING, AND HIGHWAY DRIVING) I KEEP TAKING IT TO THE DEALER SHIP THEY KEEP RUNNING UPDATES ON IT AND IT'S STILL SKIPPING. THE VAN HAS A VERY ROUGH IDLE (KEEPS FEELING LIKE IT'S GOING TO TURN OFF WHILE IT'S IN PARK) SOMETHING IS WRONG WITH IT AND THE DEAL SHIP THINKS IT'S OKAY. WELL IT'S NOT. THE FRONT HOOD HAS BUBBLES IN THE PAINT AND IT'S STILL A NEW VEHICLE HOW AM I TO THINK I WILL BE OWNING THIS VAN FOR ATLEAST 10 MORE YEARS AND IT'S BECOMING RUSTED ALREADY.

ALTHOUGH THE PROBLEM IS NOT THERE WITH EVERY ACCELERATION, THE VAN SEEMS TO BE TUGGING, THEN JUMPING/PUSHING FORWARD, AND THEN RESUMING ACCELERATION. THIS USUALLY HAPPENS AFTER BEING STOPPED AND ACCELERATING TO GO AT AROUND 20MPHS. I HAVE ALSO HAD THIS HAPPEN WHEN TURNING AND MERGING ON TO TRAFFIC AROUND TOWN WHICH HAS CAUSED ONCOMING CARS TO HAVE TO DECELERATE DUE TO MY ACCELERATION DELAY. I'VE HAD THE CAR CHECKED OUT BY THE DEALERSHIP AND HAVE BEEN TOLD THAT THEY ARE UNABLE TO REPLICATE THE PROBLEM, YET I'M DRIVING AROUND TOWN WORRIED THAT I WILL GET IN A WRECK BECAUSE OF THE RANDOM FAILURE TO ACCELERATE SMOOTHLY. WHAT'S EVEN MORE CONCERNING IS THAT THERE ARE THOUSANDS OF COMPLAINTS LIKE MINE ONLINE, YET DEALERSHIPS ARE UNABLE TO REPLICATE THE ISSUE (ONE EXAMPLE: HTTPS://M.CARCOMPLAINTS.COM/CHRYSLER/PACIFICA/2017/DRIVETRAIN/POWER_TRAIN.SHTML). NOT SURE WHAT ELSE TO DO.

THE MINIVAN SUDDENLY SHUT-OFF WHILE CRUISING AT 45 MILES/HOUR. ALMOST REAR ENDED BY ANOTHER VEHICLE ALONG WARREN ROAD AND WAYNE RD IN WESTAND ,MI. PUSHED THE IGNITION BUTTON AGAIN AFTER CAR IN STOP MOTION. NO MALFUNCTION INDICATOR LIGHT AFTER INCIDENT.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE INADVERTENTLY DOWNSHIFTED AND THE VEHICLE SLOWED DRASTICALLY ALMOST COMING TO A STOP. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER CHRYSLER DODGE JEEP (2158 BALTIMORE PIKE, OXFORD, PA, 19363) TO BE DIAGNOSED HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE PERSISTED OCCASIONALLY. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 277,550.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING AND MAKING A SLIGHT RIGHT TURN, THE STEERING WHEEL FAILED TO RETURN TO THE CENTER. THE CONTACT MANUALLY CENTERED THE STEERING WHEEL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DAVE DENNIS CHRYSLER JEEP DODGE RAM (4232 COLONEL GLENN HWY, DAYTON, OH 45431) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

MY 2017 CHRYSLER PACIFICA LIMITED PASSENGER SLIDING DOOR FELL OFF TODAY. VAN WAS STATIONARY. MY KIDS OPENED THE DOOR WITH THE AUTOMATIC OPEN BUTTON ON OUTSIDE DOOR HANDLE. THE DOOR OPENED AND THEN THE KIDS GOT IN THE VAN AND PUSHED THE INTERIOR CLOSE BUTTON AND THE DOOR GOT JAMMED. THEN MY WIFE TRIED TO MOVE IT AND COULDN'T GET IT TO OPEN ALL THE WAY OR CLOSE. SHE THEN REALIZED A PART WAS SITTING ON THE GROUND AND HAD FALLEN OFF. THIS IS WHEN I GOT CALLED TO LOOK AT THE VAN. LUCKILY, THE DOOR DIDN'T FALL TO THE GROUND AND INSTEAD FELL OFF ITS TRACK ON THE BOTTOM HINGE THAT POWERS THE DOOR BACK AND FORTH. THE PART THAT FELL OFF IS THE BRACKET TO HOLD THE DOOR UP AND KEEP IT ATTACHED CLOSE TO THE TRACK THAT SITS RIGHT ON THE REAR BOTTOM OF THE SLIDING DOOR OPENING ON THE BODY OF THE VAN. VERY ODD PIECE TO FALL OFF BECAUSE TWO BOLTS HOLD IT ON AND CAN ONLY BE REMOVED BY TAKING THE DOOR TRIM PIECE ALL THE WAY OFF. IT IS IN A HARD TO REACH PLACE THAT A USER ERROR CANNOT LIKELY CAUSE.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED AFTER SHIFTING GEARS FROM REVERSE TO DRIVE, THE REAR BACKUP CAMERA IMAGINE REMAINED ON THE DISPLAY SCREEN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V886000 (BACK OVER PREVENTION, EQUIPMENT) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

USUALLY WHILE DRIVING SLOW (EX. SLOW ROLL RIGHT HAND TURN, DRIVING THROUGH A PARKING LOT, OR IN STOP AND GO TRAFFIC) LETTING OFF OF THE ACCELERATOR AND UPON USING ACCELERATOR TO START SLOW ACCELERATION THE CAR KICKS UPON ACCELERATION. FEELS LIKE SOMEONE HITS YOU FROM BEHIND. ALSO APPEARS AS THOUGH TRANSMISSION IS TRYING TO FIND A GEAR AND FINALLY ENGAGES WITH A KICK. THIS VEHICLE HAS BEEN AT THE DEALERSHIP FOR THIS REASON MULTIPLE TIMES WITH NO RESOLUTION, STATING THE ISSUE COULD NOT BE REPLICATED. HAVE ALSO OPENED THREE CASES WITH CHRYSLER CARE WHICH WERE CLOSED FOR THE SAME REASON. THE TRANSMISSION KICK OCCURS AT RANDOM TIMES AND CAN'T BE REPLICATED ON-DEMAND.

LOSS OF POWER STEERING INTERMEDIATELY

THE BATTERY WON'T STAY CHARGED. I HAVE REPLACE MY BATTERY LAST YEAR

THE STEERING WHEEL OFTEN "STICKS" OR "CATCHES" WHILE DRIVING. IT HAPPENS ON BOTH CITY STREETS AND HIGHWAYS, GENERALLY AFTER TURNING THE STEERING WHEEL. THERE WAS A RECALL ON THE VEHICLE WHICH AFFECTED THE POWER STEERING. EVEN AFTER HAVING THE VEHICLE SERVICED TO ADDRESS THE RECALL, THE PROBLEM PERSISTS. THE MECHANIC SAYS THE PROBLEM IS WITH THE RACK AND PINION, WHICH NEEDS TO BE REPLACED. THERE SHOULD NOT BE PROBLEMS WITH THE RACK AND PINION ON A 4-YEAR-OLD VEHICLE. I AM WONDERING IF THE PROBLEM THAT NECESSITATED THE RECALL ALSO COMPROMISED OR DAMAGED THE RACK AND PINION.

STEERING WHEEL GETS STUCK ON TURNS EVEN SLIGHT ONES HAVE TO PULL IT IN CORRECT DIRECTION. LIGHTS ON DASH GO OFF AS I DRIVE AT NIGHT IS TERRIBLE. SIDE SLIDING DOORS, BACK DOOR HAVE OPENED BY SELF AS I APPROACHED VEHICLE. RADIO VOLUME USED TO GO UP AND DOWN, SAME FOR THE PARKING BRAKE AS I PARKED, IT ALSO WHILE DRIVING MAKES LOUD BUNK NOISE AND AS IT SHOLTS LIKE WHIP LASH TO MY NECK AND SPINE. THE TIRES LOOSE AIR RIGHT AWAY. MOST IMPORTANT IS STEERING AND SHOLT. I DRIVE FOR A LIVING AND THESE ARE SO DANGEROUS. DEALER IN HOMESTEAD ACKNOWLEDGED ISSUES, BUT STILL SAME WAS TOLD WAS FIXED, YET I WAS TO BE CHARGED TO JYST HAVE IT CHECKED $120, WORST SERVICE EVER AT ALL 3 DIFFERENT DEALERS, CUSTOMER SERVICE IS TERRIBLE WAIT TIME FOR OUL CHANGE IS OVER 2 HRS ONE TIME. AM TOTALLY DISSATISFIED WITH THIS VEHICLE. THE ONLY GOOD THING IS THE DROP SESTS BUT I ALMOST GOT SQUEEZED IN WHILE MOVING ABOUT NO SENSOR STOPS IT.

30,390WHILE CRUISING ON INTERSTATE, (2/6/21, 3:17 PM, DRIZZLING, 55 DEGREES F, AT 70 MPH IN CRUISE CONTROL) INSTRUMENT PANEL GOES BLACK, ENGINE SHUTS OFF, POWER STEERING GOES OFF, RT PASSENGER WINDOW DESCENDS ALL THE WAY, WIPERS GO OFF, CRUISE GOES OFF, GEAR INDICATOR SWITCHES (ON IT'S OWN FROM DRIVE TO NEUTRAL, TO PARK. COASTING TO SIDE LEFT OF SIDE OF THE (UNDER CONSTRUCTION) SHOULDER (RT SHOULDER IS BLOCKED BY JERSEY BARRIERS) INSTRUMENT CLUSTER COMES BACK ON. I SHIFT FROM PARK TO NEUTRAL, TO DRIVE, WITH NO EFFECT ON DRIVABILITY. I STOPPED OFF THE ROADWAY AND SHUT OFF THE IGNITION. INSTRUMENT CLUSTER HAS BATTERY AND FCW WARNING LIGHTS ON. THERE IS A DISTINCT SMELL OF AN ELECTRICAL FIRE. I CHECK UNDER THE HOOD TO LOOK FOR OBVIOUS FIRE SOURCES. NONE ARE APPARENT. I CHECKED THE BATTERY CONNECTION. THIS APPEARS AS NORMAL FOR THIS VEHICLE, NOT TIGHT ' BUT NOT LOOSE EITHER. I CHECKED THE FUSE BOX. I DID NOT HAVE A FUSE INDICATOR TOOL WITH ME AND DID NOT ATTEMPT TO PULL FUSES. SEEING NO OBVIOUS FIRE SOURCES I SHUT THE HOOD. FIVE MINUTES AFTER STOPPING I TRIED THE IGNITION AGAIN AND THE CAR STARTED. THE RT PASSENGER WINDOW WAS TO 3' SHORT OF CLOSED, THEN IT STOPPED. I PULLED BACK ON THE HIGHWAY AND RESUMED THE TRIP. THE FCW WARNING LIGHT WAS STILL ON. CRUISE CONTROL WAS UNAVAILABLE. THE DRIVER'S SIDE MIRROR WARNING INDICATOR WAS ON. ON 2/7/21 I CHECKED THE CAR. ALL POWER DEVICES ON THE RT FRONT DOOR WERE NOT ACTIVE. I CHECKED THE FUSES AND DETERMINED THAT AT LEAST ONE HAD FAILED (F47). I ATTEMPTED TO REPLACE THE FUSE. IN DOING SO THE RT PASSENGER WINDOW IMMEDIATELY RETURNED TO THE FULLY CLOSED POSITION, THE FUSE BLEW AS I PUT IT IN, THE SMELL OF BURNING ELECTRICAL WIRE WAS APPARENT INSIDE THE CAB, BUT NOT UNDER THE HOOD.

VAN JUMPED AND BUCKED WHILE DRIVING IN A PUBLIX SHOPPING CENTER PARKING LOT MY HEAD WENT BACK AND FORTH WITH A LOT OF FORCE DEFINITELY NOT NORMAL.THE VAN WAS IN MOTION DRIVING SLOWER THREW LOT.

POWER TRAIN UNAVAILABLE. ENGINE WON'T START. THE VEHICLE IS NOT IN MOTION. THIS HAS HAPPENED TWICE IN THE LAST THREE WEEKS.

FUEL PUMP NOZZLES DON'T WORK WITH PACIFICA AND AUTO SHUT OFF EVERY SECOND. THERE MUST BE SOMETHING WRONG WITH DESIGN WHERE NOZZLE SENSES FUEL AND SHUTS OFF. THIS IS NOT ONLY SUPER ANNOYING BUT A SAFETY HAZARD. SINCE THE FUEL PUMP AUTO SHUTS OFF EVERY TWO SECONDS, I HAVE TO KEEP PRESSING IT AND DON'T KNOW WHEN IT IS FALSE AND WHEN IT IS REALLY A FULL TANK. THIS RESULTS IN OVERFLOW (TOP OFF EFFECT) WHICH IS HAZARDOUS!!! THIS IS NOT ISOLATED.... 4 OUT OF 5 PUMPS DO THIS! PLEASE HELP AS I KNOW OTHERS HAVE SAME ISSUE FROM THE ONLINE FORUMS. I CAN PROVIDE VIDEO OF THIS.

2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO STALLING ENGINE. *LD THE CONSUMER STATED THE VEHICLE WOULD NEARLY STALL AND THEN LUNGE FORWARD WHILE BEING DRIVEN. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE DEALER UPDATED THE VEHICLE SOFTWARE BUT, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT RESPONDED TO THE CONSUMER'S COMPLAINT. *JS

THE PARK ASSIST STOPPED WORKING AND THE VEHICLE WAS BROUGHT IN TO BE ASSESSED. I CALLED TO CHECK ON THE VEHICLE AND WAS TOLD AN UPDATE NEEDED TO BE PERFORMED TO RESOLVE THE PROBLEM. CHRYSLER HAS IDENTIFIED THIS AS A ISSUE AND ADDED/UPDATED A TECHNICAL BULLETIN FOR A POTENTIAL RESOLUTION OF THE PROBLEM; THIS IS A $185 PROBLEM PRETAX. THE PARK ASSIST FEATURE IS ONLY ACCESSIBLE AT SPEEDS BELOW 8~10 MPH AS IT IS DESIGNED TO DETECT AVAILABLE PARKING SPOTS FOR PARALLEL OR PERPENDICULAR PARKING AND AUTO PARKS THE VEHICLE, WHILE THE DRIVER IS STILL RESPONSIBLE FOR CONTROLLING THE ACCELERATOR AND BRAKE. THIS PROBLEM IS KNOWN BY CHRYSLER AND A RECALL HAS FAILED TO BE DISTRIBUTED TO CUSTOMERS; ALTHOUGH, NOT A SAFETY CONCERN CUSTOMERS PAYED FOR THIS FEATURE AND IT SHOULD NOT STOP WORKING DUE TO A SOFTWARE UPDATE. FURTHER MORE SOFTWARE UPDATES FOR THIS FEATURE SHOULD BE PART OF THE COST OF PURCHASING THE FEATURE AND THE PARK ASSIST FEATURE SHOULD STILL OPERATE AS THE SYSTEM IS NOT IN COMMUNICATION WITH A NETWORK. THANK YOU FOR YOUR TIME AND SUPPORT, HAVE A GOOD DAY.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTDOWN AND CEASED WITHOUT WARNING. THE CONTACT CALLED CROWN CHRYSLER DODGE JEEP RAM FIAT (2120 CHAPMAN RD, CHATTANOOGA, TN 37421; (844) 372-1835) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT STATED THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 60,028.

TWO ISSUES. FIRST, WHEN ACCELERATING, SOMETIMES THE TRANSMISSION DISENGAGES FOR ABOUT 1-2 SECONDS AND THEN REENGAGES AND CAUSES A SUDDEN JERK MOTION FORWARD. HAPPENS 3-4 TIMES A MONTH. THIS WILL HAPPEN ON BOTH CITY STREETS AND HIGHWAYS. THIS HAS STARTED OVER 3 YEARS AGO. SECOND, THE ENGINE WILL STALL/SHUT OFF AT RANDOM TIMES ON CITY STREETS. IT OCCURS WHEN GOING OVER A SPEED BUMP AND ALSO OCCURS WHEN MAKING A U-TURN. IT TAKES QUICKLY SHIFTING BACK TO PARK, THEN PRESSING BRAKE AND START BUTTON TO START BACK UP. THIS HAS STARTED HAPPENING WITHIN THE LAST 3-6 MONTHS.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING OR WHILE ACCELERATING, THE VEHICLE INTERMITTENTLY LOST POWER. THE CONTACT ALSO STATED THAT AN ABNORMAL SOUND CAME FROM THE STEERING WHEEL AFTER GOING OVER A BUMP IN THE ROADWAY. THERE WAS NO WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE ALARM ACTIVATED INDEPENDENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A POWER STEERING ASSIST FAULT. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO NORMANDIN CHRYSLER DODGE JEEP RAM FIAT DEALER (900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

WHILE DRIVING PRIMARILY AT LOWER SPEEDS WHEN BRAKING AND THEN APPLY ACCELERATION THE TRANSMISSION SUDDENLY HARD SHIFTS. A NUMBER OF TIMES IN INTERSECTIONS IT IS AS THOUGH THE TRANSMISSION IS BETWEEN GEARS AND THE CAR IS NOT MOVING AT A SPEED WITH THE AMOUNT OF ACCELERATION BEING APPLIED. THE TRANSMISSION THEN WILL BANG OR JERK INTO GEAR WITH QUITE A BIT OF FORCE. THESE EVENTS SEEM TO OCCUR MORE FREQUENTLY DURING LOWER SPEED DRIVING WHILE SLOWING BEFORE A TRAFFIC LIGHT AND THEN THE LIGHT CHANGES AND YOU APPLY ACCELERATION OR WHEN ROLLING AND THEN APPLYING ACCELERATION. WE HAVE HAD THE VEHICLE TO THE DEALER A NUMBER OF TIMES AND THEY ALWAYS ADVISE THEY CAN NOT RECREATE THE PROBLEM. THIS ISSUE HAS BEEN PRESENT SINCE WE PURCHASED THE VEHICLE IN DECEMBER 2016.

HAD TROUBLE STARTING CAR. BATTERY WAS CHECKED AND SAID TO BE GOOD. ISSUE STOPPED. 2 MONTHS LATER CAR IS COMPLETELY DEAD WHEN I GO TO CRANK ONE MORNING. NO INDICATOR LIGHTS EVER CAME ON. HUSBAND CHARGED BATTERY AND IT CRANK BUT STILL WAS SLUGGISH IN DOING SO. AGAIN BATTERY WAS TESTED AND EXCEPT NOT FULLY CHARGED IT WAS OK. VOLTAGE IS NOW ALL OVER THE PLACE. JUMPING BETWEEN 10 AND 14.7 CONSTANTLY. IF I COME TO A COMPLETE STOP IT GOES DEAD. IT IS CURRENTLY SITTING IN MY DRIVEWAY AS WE TRY TO FIGURE OUT WHAT TO DO.

WHEN TAKING OFF FROM A STOP AND BEGIN TO ACCELERATES IT LIKE IT GOES TO NEUTRAL THE ENGINE'S BEEN REVS AND THEN SHIFTS BACK INTO GEAR CAN CAUSE A REALLY HARD JARRED IN THE CAR ALL HAPPENS IN ABOUT A SECOND IT HAS DONE IT ROUGHLY 20 OR SO TIMES IN THE 4 MONTHS WE'VE OWNED IT AND THE AND WHEN BREAKING AND ACCELERATING YOU CAN HEAR A CLICKING IN THE FRONT OF DRIVER TIRE AREA AND THE BACK SLIDING DOORS WILL NOT ALWAYS SHUT IT TAKES MULTIPLE ATTEMPTS WHAT THE ELECTRIC MOTORS SOMETIMES YOU HAVE TO MANUALLY SHUT THE DOORS

SOMETIMES USUALLY AT LOW SPEEDS AND LOWER GEARS UNDER LIGHT ACCELERATION THE TRANSMISSION SHIFTS TO THE UPPER GEAR WITH A BANG, LIKE SOMEONE HIT WITH A HAMMER AND WITH A STRONG JERK. ALMOST LIKE TRANSMISSION MOUNTS ARE DEFECTIVE. IT DOES NOT HAPPEN IF I ACCELERATE FAST. IT HAS BEEN GOING ON FOR ALMOST 2 YEARS NOW AND DUE TO DEALERSHIP BEING TOO BUSY WITH APPOINTMENT SCHEDULES CLOSE TO 2 MONTHS NO CHANCE TO MAKE AN ARRANGEMENT.

I HAVE HAD MY VAN FOR 4 TIMES AT THE SHOP WITH ELECTRONICS ISSUES TRANSMISSION SHIFTS HARD WHEN I PUT MY CAR ON PARKING OR TRY TO TURN ON MY VAN IT WILL BUT ACT FUNNY ALL THE LIGHTS START ON LIKE ENGINE LIGHT POWER ABS AIRBAGS DON'T WANT TO GO FORWARD SOMETIMES MY CAR HAS 52,00 MILES O PAY EVERY MONTH MY PAYMENTS IN TIME IS GOING TO BE CHRISTMAS SOON I JUST WILL LIKE MY CAR TO BE FIX SO I CAN SEE MY DAD THAT IS NOT DOING TO GOOD PLEASE HELP I AM FRUSTRATED TIRED I HAD CALL THE DEALER SHIP WERE I LEFT MY VAN FOR FOUR TIMES CALLED AND LEFT A MESSAGE ONE WEEK AGO NEVER GOT A CALL BACK I HAVE BEEN WAITING FOR A CALL NOTHING FROM THEM FINISH CALLING THEM TODAY AND FINALLY SOMEONE ANSWER I MADE AND APPOINTMENT TODAY FIRST THEY WANTED TO GIVE ME ONE FOR NEXT YEAR AFTER I SAID THAT I HAD CALLED AND NO ONE RETURN MY CALL THEY SAID WE CAN CHECK THE VAN ON THE 21 SO YOU CAN USE A LOANER VEHICLE I PROMISE MY DAD I WILL BE ABLE TO SEE THEM FOR CHRISTMAS KNOW WITH THIS ISSUE AND PAYING 900 DOLLARS EVERY MONTH FOR THE VAN I CAN'T AFFORD TO BUY OR RENT A CAR DURING THIS TIME I AM TIRED FRUSTRATED AND O DON'T KNOW WHAT ELSE TO DO TO RESOLVE THIS ISSUE PLEASE HELP. I JUST USE THE VAN TO TAKE MY KIDS TO SCHOOL AND GO HOME DO GROCERY AND VISIT THE FAMILY.

THE SCREEN FOR RADIO AND ALL OTHER ELECTRONIC INFO KEEPS FLICKING FROM ONE SCREEN TO ANOTHER THE WHOLE TIME THE ENGINE IS RUNNING. THERE IS NO WAY TO TURN IT OFF, AND IT IS VERY DISTRACTING WHILE DRIVING. AT NIGHT TIME, THERE IS NO WAY TO KEEP IT FROM DISTRACTING THE DRIVER, AND I HAVE AN EPILEPTIC CHILD IN THE CAR WITH ME, AND THAT BLINKING SCREEN HAS THE POTENTIAL TO CAUSE A SEIZURE. THE DEALERSHIP CHARGED $183 TO DO A DIAGNOSTIC AND SAID IT WAS NOT FIXABLE, NEEDED A NEW SCREEN, COSTING $1100. I HAVE SINCE RESEARCHED IT AND IT SEEMS THAT A LOT OF 2017 PACIFICAS HAVE THIS ISSUE. I DON'T HAVE $1100 TO FIX IT, AND I CAN'T TURN IT OFF, SO IT IS A VERY DANGEROUS CAR FOR ME TO DRIVE. I BELIEVE CHRYSLER SHOULD FIX THIS ISSUE.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, EXCESSIVE FORCE WAS NEEDED TO ADJUST THE POWER STEERING AFTER MAKING RIGHT TURN, WITHOUT WARNING. THE CONTACT SPOKE TO LENOIR CITY CHRYSLER DODGE JEEP RAM (1206 E BROADWAY ST, LENOIR CITY, TN 37772) WHERE SHE WAS INFORMED THAT THERE WERE NO RECALLS ON HER VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE CONTACT WAS THEN REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

PURCHASED THE VEHCILE IN 2018 ELECTRIC BRAKE VACUUM PUMP WENT OUT WHILE DRIVING NO ACCIDENT IN 2019. ~ MILEAGE 55,000 EXTENDED WARRANTY COVERED. AIR CONDITIONING COMPRESSOR PUMP OUT AT 70K MILES. DECEMBER 2020. DRIVING, AND I HEARD THE AIR MAKE A NOISE AND REALIZED IT WAS WARM AIR. AXLE SHAFT OUT AT 68K MILES OCTOBER 2020. CAUSING STRUTS TO GO BAD AND LEAK. PARTS ON BACKORDER. CAR AUTOMATIC TRANSMISSION IS ROUGH CHANGING GEARS. TOLD I NEED FUEL INJECTORS CLEANED. MY COST WAS OVER $400. I HAD IT DONE AT ANOTHER SERVICE PROVIDER, NO CHANGE. ADVISED BY DEALER THEY NEEDED TO CLEAN FUEL INJECTIONS REPLACED 3 BATTERIES IN 3 YEARS. TWICE THE VEHICLE DIED WILE DRIVING CAUSING THE POWER STEERING A BRAKES TO TIGHTEN UP. MOPAR BATTERY BOUGHT AND INSTALED FROM DEALERSHIP. VENGINESMELL LIKE ANIT-FREEZE - DEALERSHIP SADVISED IT PAST TEST AND NO ISSUES

THE DASHBOARD (INSTRUMENT CLUSTER) TURNS ON AND OFF BY ITSELF WHILE THE VEHICLE IS TURNED OFF. THIS HAS BEEN HAPPENING FOR THE LIFE OF THE VEHICLE. IT DRAINS THE CAR BATTERY PREMATURELY. I'VE HAD TO REPLACE THE BATTERY 2 TIMES WITHIN 3 YEARS. TODAY, I WAS TOLD BY THE SERVICE MANAGER THAT THIS IS NORMAL. THEY STATED THAT THE DASHBOARD CAN DO THIS FOR 30MINS TO 1HR AFTER THE VEHICLE HAS BEEN TURNED OFF, WHICH MAKES NO SENSE.

THE TRANSMISSION OFTEN LURCHES AND CLUNKS INTO GEAR WHEN SHIFTING AT LOWER SPEEDS (BETWEEN 2-4TH GEARS). IT HAPPENS WHEN ACCELERATING OR DECELERATING WITH SPECIFIC PEDAL PRESSURE. THIS HAS HAPPENED SINCE WE BOUGHT THE VEHICLE ALMOST A YEAR AGO, AND SEEMS TO BE A COMMON ISSUE WITH THESE VEHICLES.

TWO ISSUES. VEHICLE RANDOMLY HARD SHIFTS. SLIDING PASSENGER DOORS WILL RE OPEN AFTER CLOSING

DROVE TOP SPEED OF 20 MPH BECAUSE I WAS ON BASE. CAME TO STOP AT STOP SIGN TO TURN ONTO MARYLAND AVE TO EXIT THE BASE. STARTED TO ACCELERATE TO TURN LEFT, MID TURN, VAN SHUT OFF/DIED, ERROR MESSAGE OF PUT CAR INTO PARK AND THEN VEHICLE SPEED TOO HIGH(SOMETHING ALONG THOSE LINES) FLASHED. WOULDN'T TURN BACK ON FOR ABOUT 5 SECONDS. NOTE: 2 CHILDREN AS PASSENGERS AT THE TIME BATTERY REPLACED NOV 2019-DUE TO SAME PROBLEM/ELECTRICAL ISSUES TRANSMISSION REPLACED JAN 2020 DUE TO ONGOING ISSUE (WARRANTY COVERED)

2017 PACIFICA STARTED TO MAKE BUZZING SOUNDS 2 WEEKS AGO. NOISE HAPPENS WHEN EITHER SLIDING DOOR ARE OPENED WHEN VAN IS IN PARK..

STRUTS HAVE FAILED AND BEEN REPAIRED TWICE ON DRIVER AND PASSENGER FRONT. STRUTS ARE MAKING NOISE WHEN MOVING AT SPEEDS OF 0-35 FOR A THIRD TIME WHICH TYPICALLY INDICATES THEY ARE FAILING AGAIN.

I WAS DRIVING WHEN MY CAR SUDDENLY STOPPED AND DISPLAYED A MESSAGE TO SHIFT TO START. MY GEAR SHIFT LOCKED AND I HAD TO RESTART THE CAR TO DRIVE.

WHEN DRIVING THE VEHICLE VIOLENTLY JERKS DURING THE SHIFTING OF GEARS FOR THE AUTOMATIC TRANSMISSION. THIS PROBLEM HAS BEEN REPORTED BY NUMEROUS OWNERS OF THE SAME MAKE AND MODEL. I HAVE CONTACTED THE DEALERSHIP FOR REPAIR BUT THEY CLAIMED THEY WERE UNABLE TO DUPLICATE THE FAILURE.

TL* THE CONTACT OWNED A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SAFFORD CHRYSLER JEEP DODGE RAM FIAT OF SPRINGFIELD, 7611 LOISDALE RD, SPRINGFIELD, VA 22150, FOR A ROUTINE REPAIR. THE CONTACT STATED THAT WHILE HIS WIFE STARTED THE VEHICLE TO DRIVE AND TOOK HER FOOT OFF THE BRAKE PEDAL, THE VEHICLE ACCELERATED AND CRASHED INTO A POLE AND KNOCKED OVER THE POLE AND CRASHED INTO A WALL BEHIND THE POLE. THE DRIVER SUSTAINED BRUISING FROM THE SEAT BELT AND AIR BAG BUT NO SERIOUS INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT REMAINED BUT WAS NOT YET DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT HIS WIFE ATTEMPTED TO APPLY THE BRAKE PEDAL BUT WAS NOT ABLE TO SLOW THE VEHICLE DOWN. THE CONTACT ALSO MENTIONED THAT THE ENTIRE FRONT END WAS DAMAGED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,196.

VEHICLES ELECTRONICS DON'T TURN OFF WHEN CAR IS OFF AND DOOR OPENS, I HAVE HAD TO TURN OFF ACCESSORY BATTERY 3 TIMES SINCE 2018 AND THIS KILLED THE REGULAR BATTERY AS WELL.

STALLS FOR A SECOND DURING ACCELERATING VERY UNSAFE ON THE ROAD AND IN STOP AND GO TRAFFIC.

ELECTRIC PANEL FRIED. DRIVING ALL OF A SUDDEN ON HIGHWAY MY POWER STEERING LIGHT CAME ON JERKED ME TO THE RIGHT VERY HARD AND THE IN LANE LIGHT POP ON THAT'S TURNED OFF IN MY VAN. AND ALL OF A SUDDEN JERKED ME EXTREMLY TO THE LEFT. GOOD THING TRAFFIC WASN'T GOING TO FAST I WOULD OF BEEN DEAD. WHEN EVER YOU WOULD ACCELERATE IT WOULD DO IT AGAIN. I WAS TRYING TO GET IN THE SLOW LANE TO PULL OVER. FIGURE THE CAR NEEDED TO BE TURNED OFF AND REBOOT COMPUTER. THAT DIDN'T HELP AS IT PROCEEDED TO DO IT. SO GOT OFF THE HIGHWAY. CAR ONLY HAS LITTLE OVER 28,000 MILE S IN IT.

THE CRUISE CONTROL DOWNSHIFTS THE TRANSMISSION WHILE DESCENDING HILLS IN ORDER TO MAINTAIN THE DESIRED SPEED. BUT PRIOR TO DOWNSHIFTING THE ENGINE WILL ACCELERATE 5-10MPH DEPENDING UPON THE INITIAL SPEED AND THE GRADE OF THE HILL. WHILE NOT AN ISSUE ON A STRAIGHT ROAD, IT IS A SAFETY ISSUE ON A 70 MPH HWY WITH A 50 MPH CURVE AT THE BOTTOM OF THE HILL, ESPECIALLY WHEN TRACTION IS REDUCED, OFTEN THE CASE ON HWY 37 BETWEEN LIBBY & EUREKA MT. I HAVE TAKEN THE CAR INTO THE DEALER TWICE CONCERNING THIS ISSUE SINCE IT IS 'NORMAL' FOR THIS CAR, IE, IT DOES THE SAME THING ON EVERY HILL WHILE CRUISE CONTROL IS ENGAGED. THEY SAID IT'S NORMAL FOR THIS CAR ' NOTHING TO BE DONE. THE LAST TIME I TOOK IT IN WAS 9/24/2020 AT WHICH TIME THEY GAVE ME A COPY OF A STAR CASE REPORT (ATTACHED). THIS REPORT RECOMMENDS CRUISE NOT BE USED IN HILLY AREAS. WHILE THEY NOTE THAT SPEED MAY INCREASE, NOT THAT IT WILL INCREASE, THEY DON'T MENTION THE INCREASE IS NOT JUST DUE TO GRAVITY BUT ACTUAL ACCELERATION. NOR HAVE I SEEN ANY MENTION OF THIS ISSUE IN THE USERS' MANUAL. 2017 WAS THE FIRST YEAR OF PRODUCTION FOR THE PACIFICA, BUT YOU WILL NOTE THE STAR IS DATED 2012 SO OTHER MODELS MUST ALSO BE SIMILARLY AFFECTED. WE RECENTLY BOUGHT A 2020 RAM 1500 AND THE CRUISE CONTROL WORKS PERFECTLY IN IT, SO I KNOW CHRYSLER KNOWS HOW TO MAKE A SAFE & EFFECTIVE SPEED CONTROL UNIT.

THIS IS THE SECOND TIME THIS WEEK AND THIRD TIME OVERALL WHILE SITTING AT A RED LIGHT (THE AUTO START/STOP IS TURNED OFF) MY VEHICLE ENGINE COMPLETELY TURNED OFF. I GOT A MESSAGE ON THE DASH THAT SAID TO PUT THE VEHICLE IN PARK TO START THE ENGINE AGAIN. II LOSE ALL POWER STEERING, BRAKES ARE STIFF AND CANNOT DO ANYTHING, IT IS COMPLETELY OFF. L HAVE BEEN SO FORTUNATE EACH TIME IT HAPPENED TO HAVE BEEN STOPPED, AS I HAD MY KIDS IN THE CAR THE SECOND TIME AND THE LIGHT HAD CHANGED GREEN BUT I COULD NOT GO.

THE POWER STEERING ASSIST IS NOT WORKING PROPERLY, THE CAR PULLS TO THE RIGHT AND IT'S HARD TO GET IT BACK ON THE ROAD, THERE IS A RECALL V053 TO ADDRESS A POWER STEERING ISSUE, BUT THE DEALER STATES THAT RECALL IS NOT CAUSING MY PROBLEM AND TO FIX THE ISSUE WILL COST $3400.00. HOW DO I KNOW IF THE RECALL IS THE PROBLEM OR TRONCALLI'S DIAGNOSTIC TEST RESULTS?

I BELIEVE THAT MY SITUATION IS IDENTICAL TO AN ISSUE THAT CHRYSLER HAS ALREADY RECALLED, BUT I WAS TOLD BY THE SERVICE AT THE CHRYSLER DEALERSHIP TODAY THAT MY CAR IS NOT INCLUDED IN THAT RECALL. I WAS DRIVING DOWN THE ROAD, HAD TO STOP AT A STOP LIGHT, LIGHT WENT GREEN I MOVED FORWARD AT 10ISH MPH TO TAKE A RIGHT HAND TURN, AS I WAS TURNING MY MINIVAN LOST ALL POWER. THE CAR LITERALLY SHUT OFF WHILE I WAS DRIVING. I TRIED TO PULL OFF TO THE SIDE OF THE ROAD AND BREAK. THE CAR SYSTEM INDICATED TO ME TO PUT THE CAR IN PARK AND RESTART THE CAR. I DID SO, WHEN ATTEMPTING TO TURN THE CAR BACK ON THE CAR STUTTERED A BIT BUT THEN SUCCESSFULLY TURNED ON. I WAS ABLE TO DRIVE HOME. I DROVE THE CAR TO THE DEALERSHIP THIS MORNING. I EXPRESSED EXTREME CONCEWRN THAT THIS ISSUE WAS THE SAME AS THE ONE THAT WAS IN THE NEWS ABOUT MANY 2017 CHRYSLER PACIFICAS. THEY DID NOT EVEN SEEM TO BE AWARE OF THE RECALL WHICH SEEMED SHOCKING GIVEN THE ISSUE. AND WHEN I PRESSED THEY SAID SINCE THEY COULDN'T REPLICATE THE ISSUE AND IT WAS NOT A CAR IDENTIFIED IN THE RECALL THAT THERE WAS NOT MUCH THEY COULD DO. I ESCALATED THE ISSUE TO THE MANAGER AND AM WAITING TO HEAR BACK. I AM VERY NERVOUS ABOUT DRIVING THE CAR NOW, I HAD MY 3 YOUNG CHILDREN IN THE CAR WHEN THE ISSUE OCCURRED. IF THEY REFUCE TO FIX IT BASED ON MY DISCUSSION WITH THEM I AM NOT SURE WHAT MY NEXT STEPS ARE SUPPOSED TO BE.

8/31/20-DRIVING ON OUR VACATION FROM FL TO PA ON I-95, I HAD TO EXIT THE INTERSTATE IN FLORENCE SC WHEN THE STEERING WHEEL BEGAN TO VIBRATE; CAR WOBBLED AT SLOW SPEED. THE MECHANIC AT THE CHRYSLER DEALERSHIP SAID A BELT HAD SEPARATED FROM THE LEFT FRONT TIRE (MILEAGE 21,153). 9/8/20-ON MY WAY HOME FROM PA, THE LEFT REAR TIRE HAD TO BE REPLACED (AGAIN, BELT SEPARATION) PER THE CHRYSLER DEALERSHIP IN WILLIAMSBURG (MILEAGE 22,369). 9/13/20-ON THE WAY FROM VA TO DAYTONA BEACH, THE RIGHT REAR TIRE WENT (MILEAGE 23,153). THE CHRYSLER DEALERSHIP IN DAYTONA BCH DID NOT CARRY THE NEXEN TIRE, SO I WENT TO DISCOUNT TIRE STORE AND THEY REPLACED IT WITH A DIFFERENT BRAND. ACCORDING TO INFO I FOUND ON THE INTERNET, CHRYSLER USED NEXEN N'PRIZRH7A TIRES ON THE 2017 PACIFICA. THERE ARE NO WARRANTIES FOR TIRES; HOWEVER, THIS COULD BE A GRAVE DANGER IF YOU DO A LOT OF HIGHWAY DRIVING. A BLOWOUT COULD BE DISASTROUS. OTHER DRIVERS OF THE 2017 PACIFICA SHOULD KNOW ABOUT THIS ISSUE.

THE VAN LOST CONTROL ON ITS OWN AND WOULD NOT ALLOW ME TO BREAK WHATSOEVER, UNTIL I GOT INTO A VERY DANGEROUS ACCIDENT. I WAS TOLD BY FIAT CHRYSLER AUTOMOBILES THAT THERE WAS NOTHING WRONG WITH THE CAR, BUT THERE CERTAINLY WAS SOMETHING WRONG WITH THE BREAKS. THERE WAS NO ISSUE WITH MY DRIVING, NOR WAS THERE ANY ISSUE WITH THE WEATHER. I AM A SEASONED DRIVER OF OVER 20+ YEARS, AND THE WEATHER THE DAY OF THE ACCIDENT WAS COMPLETELY SUNNY AND IT WAS BRIGHT DAYLIGHT OUTSIDE. I WAS DRIVING STRAIGHT AHEAD ON A RESIDENTIAL NEIGHBORHOOD STREET. THIS SHOULD BE LOOKED INTO, ESPECIALLY CONSIDERING THE VAST NUMBER OF SIMILAR COMPLAINTS REGARDING BREAKS AND VEHICLE SAFETY FOR THIS TYPE OF CAR.*DT*JB

WHILE DRIVING ON A 50MPH 4 LANE ROAD WITH MY TWO CHILDREN 3 & 5, I DECELERATED TO MAKE A LEFT HAND TURN AND WITHIN 3 SECONDS THE CAR SPUTTERED TO A HALT WITH ALL POWER CUTTING OFF. IN A PANIC, I TRIED TO GET THE CAR STARTED AGAIN BUT IT DID NOT RESPOND TO THE IGNITION. I GOT OUT OF THE CAR TO GET MY KIDS OUT OF THE BACK SEAT AND BRING THEM TO SAFETY. I MANUALLY OPENED THE REAR DRIVER SIDE DOOR AND AFTER DOING SO, THE POWER CAME BACK ON TO THE CAR. I QUICKLY GOT BACK IN AND DROVE HOME WITHOUT INCIDENT. WE HAVE SINCE SEARCHED THE VIN FOR RECALLS TO FIND THAT FOR WHATEVER REASON, MY VIN DID NOT QUALIFY FOR THE RECALL INVOLVED IN 2017 CHRYSLER PACIFICAS WITH THIS SAME EXACT PROBLEM OCCURRING. I BROUGHT THE CAR IN FOR A DIAGNOSTIC, AND OF COURSE THEY COULD FIND NOTHING WRONG NOR "REPRODUCE THE PROBLEM", OR GIVE US ANY REASSURANCE THAT THIS WOULDN'T HAPPEN AGAIN.

THE TRANSMISSION REPEATEDLY HESITATES AND SHIFTS ABRUPTLY AROUND 17 MPH. OFTEN NOTICED IN PARKING LOTS. TOYOTA DID SEVERAL REPAIRS TO NO AVAIL. TRADED IT IN BECAUSE THE COULDN'T FIX IT.

I CONTINULY HAVE TO HAVE MY BATTRIES REPLACED AT LEAST 6 MONTHS TO A YR. ALSO MY CAR KEEPS STALLING AND IT KICK A LOT MORE NOW THEN IT HAS BEEN SINCE I GOT THE CAR. MY ISSUES OCCURE WHEN I'M DRIVING AND ITS WORST WHEN DRIVING UP HILL. I HAVE BEEN TAKING IT TO THE ORGINAL DEALERSHIP FOR ALL SERVICES THEY HAVE ALL THE RECORDS OF ALL THE ISSUES I HAVE EXPERIENCE SINCE I PURCHASE THE CAR. THE CAR WAS PRE OWNED WITH ONLY 9 THOUSOUNDS MILES ON IT. THE DEALERSHIP IS IN GREEN BROOK NJ.

TRANSMISSION IS FAULTY; WILL OFTEN TIMES STRUGGLE TO ACCELERATE, RESULTING IN A LAG OFF THE START. ALSO EXPERIENCE EXTREMELY HARD SHIFTING DURING ACCELERATION. VEHICLE HAS BEEN TO THE SHOP MULTIPLE TIMES, YET EACH TIME THEY "AREN'T ABLE TO REPLICATE" THE ISSUE; DEALERSHIP ADVISED CHRYSLER IS AWARE OF THIS ISSUE, BUT THERE IS NO FIX, SO THEY SIMPLY GIVE BACK A DEFECTIVE VEHICLE. THIS ISN'T SAFE FOR MY FAMILY AND IS UNACCEPTABLE; APART FROM THE POWER TRAIN, THERE ARE FURTHER A/C, ELECTRICAL, AND CRAFTSMANSHIP ISSUES, ALL OF WHICH ARE NOW OUT OF WARRANTY, LEAVING US STUCK WITH AN UNRELIABLE & UNSAFE VEHICLE.

I HAVE ENCOUNTERED A ROUGH / HARD TRANSMISSION SHIFT CONDITION, FROM A STANDING START, PRIMARILY WHEN THE TRANSMISSION SHIFTS FROM 2ND TO 3RD. THIS CONDITION IS CONSISTENT WITH CHRYSLER CASE NUMBER S2021000005. I HAVE NOTICED THAT JUST PRIOR TO THE HARD SHIFTING THAT THE ENGINE RPM GOES UP TO APPROXIMATELY 3,000 RPM AND THEN SHIFTS HARD INTO 3RD GEAR. ADDITIONALLY, THE HARD SHIFT CONDITION SEEMS TO BE MORE PREVALENT WHEN THE ACCELERATION OCCURS WHILE TURNING RIGHT. I HAD MY VEHICLE SERVICED AT MY LOCAL CHRYSLER DEALER (NORTHTOWN CHRYSLER DODGE JEEP RAM) WHO (1) REPROGRAMMED THE TRANSMISSION CONTROL MODULE AND (2) PERFORMED A QUICK LEARN ON THE TRANSMISSION. THIS IS CONSISTENT WITH CHRYSLER'S SERVICE RECOMMENDATION UNDER THE ABOVE MENTIONED CASE NUMBER FOR THIS CONDITION. HOWEVER, CHRYSLER INDICATES THAT THIS SERVICE MAY NOT FULLY RESOLVE THE ISSUE AND ANOTHER QUICK LEARN MAY BE REQUIRED IN THE FUTURE. MY CONCERN IS TWO-FOLD. FIRST, WHAT DAMAGE IS BEING DONE TO MY VEHICLE'S POWER TRAIN AS A RESULT OF THIS HARD TRANSMISSION SHIFT AND EXTREME RPM CONDITION PRIOR TO ENCOUNTERING THE HARD SHIFT CONDITION. SECOND, CHRYSLER INDICATES THAT THEY ARE AWARE OF THE ISSUE AND ARE DEVELOPING A RESOLUTION - WHEN MIGHT THAT FULL RESOLUTION BE AVAILABLE?

CHECK ENGINE LIGHT IS ON WONT GO OFF MECHANIC SAYS ITS AN ELECTRICAL PROBLEM AND TO LET MANUFACTURE KNOW, VAN HAD BEEN MAKING WEIRD SOUND WHEN BRAKE APPLIED, DEALER SAID IT WAS BRAKE DUST AND ALL WAS OKAY, BUT SOUND STILL PERSISTED AND NOW A YEAR LATER ITS MUCH WORSE THE BRAKE SYSTEM HAS MALFUNCTIONED AND BRAKES DO NOT WORK WHEN TRYING TO STOP, I HAVE TO APPLY BRAKES MULTIPLE TIME SLOWLY AND EVEN THEN SOMETIMES STILL NOT ABLE TO COMPLETELY STOP , TOOK TO A MECHANIC AND TWO SEPARATE MECHANICS STATED THAT ITS A MANUFACTURER ERROR THAT THEY CANT EVEN FIX , HAVE TO GO TO WORK ONLY CAR I HAVE BUT I AM MORE AT RISK , WHILE DRIVING I HAVE TO DRIVE SLOWER THEN SPEED LIMIT , AVOID GOING DOWNHILLS AND SOME TIME HAVE TO RUN RED LIGHTS BECAUSE I CANT STOP . IT IS SO SCARY AND I FEEL HELPLESS BECAUSE I CANT AFFORD ANOTHER VEHICLE, STILL HAVING TO MAKE PAYMENTS ON THE VAN AND AT THIS TIME TRYING TO TRADE IT IN BUT WITH THE BRAKE PROBLEM ITS PUTTING ME AT A LOSS

WHILE DRIVING THE STEERING WHEEL WILL STICK LIKE THE POWER STEERING IS FAILING. IT IS MOST NOTICEABLE WHEN ON THE HIGHWAY. IF YOU TURN SLIGHTLY TO THE RIGHT, THE STEERING WHEEL WILL THEN STICK AND THEN YOU HAVE TO GIVE A JERK TO THE LEFT TO GET IT BACK TO CENTER. IT FEELS LIKE THE POWER STEERING IS GOING OUT. I SEE THAT THERE IS A RECALL ON THE VAN FOR THE POWER STEERING ON SOME MODELS BUT WHEN I CHECKED THE VIN ON MINE IT SAID IT WASN'T INCLUDED. I'M CONCERNED THAT MY VEHICLE IS HAVING THE SAME ISSUE BUT WAS NOT INCLUDED IN THE RECALL.

ACCELERATING FROM STOP. VEHICLE WILL STALL/LOOSE SYNCHRONIZATION BETWEEN ENGINE POWER/TRANSMISSION. MULTIPLE EVENTS FROM BOTH STRAIGHT/TURNING SITUATIONS. FOLLOWING LOSE OF ACCELERATION, TRANSMISSION SLAMS BACK INTO ACCELERATING CAUSING LOSS OF CONTROL. STEERING IS AFFECTED DURING EVENT(S).

CAR STALLS ON FREEWAY AND WILL NOT ACCELERATE OVER 45 MPH. CAR JERKS AND PUSHES FORWARD WHEN TURNING AND COMING FROM A STOP.

I JUST BOUGHT THIS VEHICLE 6 MONTHS AGO WITH 18K MILES ON IT. IT IS A 2017, BUT THE 3 YEAR OR 36K MILES WARRANTY RAN OUT IN 2019 BECAUSE THE VEHICLE WAS MADE IN 2016 EVEN THOUGH THE MODEL WAS 2017. I HAVE 27K MILES ON IT AND ALREADY HAVE TO PAY AN ALMOST $700 REPAIR ON THE FUEL RAIL PRESSURE SENSOR. I WAS TOLD MY VAN COULD SHUT DOWN IF I DIDN'T FIX IT. CALLED CHRYSLER CUSTOMER SERVICE, TOLD THEM PARENTS WARNED ME TO GO WITH A TOYOTA AND THE VAN WAS TECHNICALLY NOT EVEN 3 YEARS OLD AND UNDER 36K MILES AND THEY SAID THEY COULD DO NOTHING FOR ME. REALLY WANTED TO BUY US MADE, BUT PRETTY TURNED OFF BY CHRYLSER TO HAVE TO PAY A REPAIR THIS HIGH IN WITH VERY LITTLE MILEAGE. I NOTICED THE ISSUE WHEN MY CHECK ENGINE LIGHT CAME ON AND THE VAN TOOK A WHILE TO GET GOING WHEN I PRESSED ON THE GAS.

USED CAR FOR A HOUR OR TWO WENT HOME FOR 2 HOURS AND WENT OUT TO USE THE CAR AGAIN AND THE VEHICLE ELECTRICAL SYSTEM SEEMS TO HAVE A SHORT AND THE CAR HAS NO POWER WHAT SO EVER. RECENTLY HAD INTERMITTENT ELECTRIC ISSUES THE THE DRIVERS ELECTRIC SEAT NOT WORKING AND THEN WORKING AGAIN.

THE PACIFICA HAS A STALLING PROBLEM WHEN TAKING OFF. THEN IT JERKS INTO GEAR REALLY BAD . THIS PROBLEM HAS BEEN ON GOING. DEALERSHIP SUPPOSEDLY HAD FIXED THE PROBLEM, WHEN THE VEHICLE WAS UNDER WARRANTY. IT NOW IS OUT OF WARRANTY AND THE PROBLEM IS STILL THERE.

HARD SHIFTS WITH ROUTINE DRIVING. TRANSMISSION SLAMS INTO GEAR EVEN DURING LIGHT ACCELERATION.

WHILE TURNING INTO A PARKING LOT THE VEHICLE STALLED OUT

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE IN REVERSE THE VEHICLE SUDDENLY WENT INTO SELF PARKING MODE AND CRASHED INTO A SECOND VEHICLE. AFTER THE INCIDENT, THE CONTACT NOTICED THE SELF PARKING SENSOR LIGHT WAS ILLUMINATED. ALSO DURING THE INCIDENT, THE PRE-COLLISION BRAKING SYSTEM DID NOT ACTIVATE TO PREVENT THE VEHICLE FROM CRASHING INTO THE SECOND VEHICLE. NO INJURIES WERE REPORTED AND NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO THE LOCAL COLLISION CENTER AND THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS LATER EXAMINED BY THE MANUFACTURER'S ENGINEER WHO INDICATED PRE-COLLISION BRAKING SYSTEM HAD FAILED. THE PRE-COLLISION BRAKING SYSTEM MODULE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER ORANGE COAST CHRYSLER (2929 HARBOR BLVD, COSTA MESA, CA 92626) WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. *LN*JB

WHEN ACCELERATING AT LOW SPEEDS THE VAN SHIFTS HARD INTO GEAR AND WILL NOT CONTINUE TO ACCELERATE EVEN THOUGH THE GAS PEDAL IS PRESSED. IF I DO NOT LET OFF THE GAS WHEN THIS HAPPENS THE VAN WILL LUNGE FORWARD. THIS HAPPENS IN ALL CONDITIONS AND ON ALL ROAD TYPES. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY SAID IT'S FINE. I CAN NOT REPLICATE THIS ON DEMAND.

I'M IN A PARKING LOT GETTING READY TO LEAVE. TRIED TO START THE VEHICLE AND I RECEIVED A SERVICE SHIFTER PROMPT. IT WILL NOT START. I'VE BEEN HERE FOR 45 MINUTES.

THE STEERING IS STICKING. I HAVE NOTICED THE STEERING WHEEL GET STUCK WHEN TURNING TO THE RIGHT AND WHILE DRIVING STRAIGHT. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST 2 WEEKS. WE HAVE A 2017 PACIFICA.

THE STEERING "STICKS" WHEN GOING AROUND A CURVE TO THE RIGHT. I'VE HAD THE TIRES ALIGNED, IT DID NOT FIX THE PROBLEM.

BUBBLING OF PAINT ON THE FRONT EDGE OF HOOD - ENTIRE WIDTH OF HOOD. APPEARS LIKE IT IS RUSTING UNDERNEATH THE PAINT.

AS I WAS DRIVING MY VEHICLE ON A BUSY ROAD IT STARTED TO STUTTER AND SHUT DOWN. I LOST STEERING WHEEL FUNCTION AS WELL AS GAS PEDAL FUNCTION. THE CONTROL PANEL INSTRUCTED ME TO PLACE MY CAR IN PARK TO BE ABLE TO RESTART IT.

MULTIPLE TIMES OUR 2017 CHRYSLER PACIFICA HAS REVVED UP, THEN STALLED. THE SCREEN TELLS THE DRIVER TO PUT THE CAR IN PARK. I DID, THEN WAS ABLE TO PUT IT IN DRIVE AGAIN. SOMETIMES IT COMPLETELY STALLS, OTHER TIMES THE RPM INCREASES THEN THE CAR DECELERATES AND I CANNOT DRIVE OVER 20 MPH. THIS HAS HAPPENED WHILE DRIVING SLOWLY AT AN INTERSECTION AS WELL AS DRIVING ON A HIGHWAY.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HARD SHIFTING WHILE CHANGING GEARS AND WHILE SLOWING TO A STOP. THE VEHICLE WAS TAKEN TO BOB HOWARD CHRYSLER LOCATED AT 13252 BROADWAY EXT, OKLAHOMA CITY, OK 73114, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT A TRANSMISSION SOFTWARE UPDATE WAS NEEDED. THE SOFTWARE WAS UPDATED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

PASSENGER LEFT DOOR HAS SEVERE GRINDING SOUND, ALSO FAILS TO CLOSE SOMETIMES. RIGHT HAND PASSENGER DOOR HINGE WAS REPLACED IN SEPTEMBER 2019

WHILE DRIVING ROUGH SHIFTING FROM THE 9-SPEED AUTOMATIC TRANSMISSION IT IS NOTED THAT IT HAS A TENDENCY TO BANG OR SHIFT RATHER ROUGH INTO 2ND GEAR ON UPSHIFTS UNDER MODERATE ACCELERATION AT LOW SPEEDS. IT HAS BEEN AN ISSUE FROM 10K-PRESENT MILES. DEALER STATES IS FINE, THIS CAN BE RATHER DANGEROUS DUE TO THE FORCE AND JERK FROM THE TRANSMISSION. IF THE TRANSMISSION WERE TO STALL THE TRAFFIC BEHIND WOULD HIT US. THIS SILL HAPPEN WHEN STARTING FROM A STOPPED POSITION AND ALSO WHILE DRIVING ON CITY STREETS. THERE DEFINITELY NEEDS TO BE A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. VERY FRUSTRATING WHEN A DEALERSHIP TELLS YOU EVERYTHING IS FINE WHEN IT ISNT.

PERIODICALLY WHEN PRESSING ON GAS THE VEHICLE WILL NOT GO AND YOU NEED TO TAKE FOOT OFF GAS AND PRESS FIRMLY. OUR CAR WAS ONE OF THE PACIFICA'S THAT STALLED IN THE PAST FOR NO KNOWN REASON AND IT WAS FIXED. THIS NEW PROBLEM IS CONCERNING AS WE HAVE BEEN IN INTERSECTIONS WHEN IT OCCURRED WHICH IS A MAJOR SAFETY HAZARD.

THE POWER STEERING ABRUPTLY STOPS IN THE MIDDLE OF DRIVING MAKING TURNING THE VEHICLE EXTREMELY DIFFICULT FOR ME AND IMPOSSIBLE FOR MY SPOUSE. THEN, WHILE I AM USING ALL MY MIGHT TO TURN IT AROUND A CORNER, IT RESUMES AND CAUSES ME TO JERK THE WHEEL. THESE ISSUES HAPPENED ON THE HIGHWAY, IN PARKING LOTS, AND SIDE ROADS, THE POWER STEERING JUST STOPS AND STARTS WITHOUT CAUSE. I ALMOST HIT A GUARD RAIL ON SEVERAL OCCASIONS. I TOOK IT TO THE DEALERSHIP AND THEY CLEANED THE WIRES BUT IT'S STILL HAPPENING. NOW, THEY WANT ME TO PAY $3,500 TO FIX A PROBLEM THAT I DIDN'T CAUSE.

WHEN ACCELERATING THE CAR WILL JERK. IT HAPPENS AT RANDOM TIMES. WILL HAPPEN WHETHER THE CAR IS DRIVING THROUGH THE CITY OR ACCELERATING ONTO THE HIGHWAY. I BELIEVE THIS IS A TRANSMISSION ISSUE. I HAVE CONTACTED THE DEALERSHIP AND THEY HAVE TOLD ME THE TRANSMISSION IS A LIFETIME TRANSMISSION AND FLUID DOES NOT NEED TO BE CHANGED. THIS HAS BEEN HAPPENING FOR ALMOST 6-8 MONTHS NOW.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. ROADSIDE ASSISTANCE WAS REQUESTED. THE VEHICLE WAS JUMP STARTED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER OF AURORA (161 W GARFIELD RD, AURORA, OH 44202) WHERE THE CONTACT WAS INFORMED THAT THE MAIN BATTERY AND THE STOP/START BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE BATTERIES WERE NO LONGER COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 18,900.

THIS VEHICLE HAS STALLED OUT AND COMPLETELY SHUT OFF WHILE DRIVING. NO WARNING OR ANYTHING JUST DRIVING AROUND 50MPH AND EVERYTHING SHUTS OFF AND STEERING LOCKS UP YOU CANNOT CONTROL THE VEHICLE.THEN THE SCREEN POPS UP TELLING YOU TO PLACE IN PARK WHILE YOUR STILL TRAVELING 50MPH. THIS HAS NOW HAPPEND 3 TIMES. IT HAPPENS THE FIRST TIME IN MAY 2019 AROUND 48,000 MILES AND NOW 2 TIME ON JULY 8 2020 AT 74,000 MILES. I HAVE READ SEVERAL ARTICLES ONLINE THAT THIS IS HAPPENING TO ALOT OF THESE VEHICLES AND THERE HAS BEEN OVER 50 COMPLAINTS BUT NOTHING HAS BEEN DONE YET. THIS IS A HIGHLY DANGEROUS VEHICLE TO DRIVE IN. SOMETHING MUST BE DONE TO PROJECT FAMILIES FOR GETTING INJURY'S. LUCKILY THIS HAS HAPPENED TO ME ON SMALLER ROADS AND NOT A HIGHWAY YET! THIS CAN BE DEADLY!

THE VAN WAS PARKED AND THE BACK GLASS SHATTERED BY ITSELF. I WAS JUST SITTING IN THE VAN AND BOOM, GLASS SHATTERED.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AND SHIFTING FROM 2ND TO 3RD GEAR, THE VEHICLE LACKED FORWARD MOTIVE POWER WITH AN ABNORMAL CLUNKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452; (877) 475-0721) WHO STATED THAT A TRANSMISSION HARD CODE WAS RETRIEVED BY THE DTC SCANNER. THE DEALER REPLACED AN UNKNOWN PART IN THE TRANSMISSION CONTROL MODULE HOWEVER, THE FAILURE RECURRED. THE DEALER THEN STATED THAT THE HUB FLANGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

VEHICLE STOPPED STARTING - THE FOLLOWING ISSUES WERE BEING DISPLAYED. 1. VEHICLE NOT IN PARK, SERVICE TRANS STOPE SAFELY SHUT OFF ENGINE TO ENGAGE PARK, SERVICE ELECTRONIC STABILITY CONTROL, PARK SENSE UNAVAILABLE, SERVICE SHIFTER PROBLEM. UNABLE TO OPERATE TAIL GATE, UNABLE TO OPERATE SLIDING DOORS THE VEHICLE WAS IN STATIONARY MODEL WHILE MOTION I AM HAVING ISSUES WHEN SPEEDING UP FROM 20 TO 30 MILES PER HOUR THE CAR STALLS AND THEN PICKSUP CAR WAS IN IDLE STATE AND SUDDENLY THE CAR STOPS RESPONSING

WHILE DRIVING ROUGH SHIFTING FROM THE 9-SPEED AUTOMATIC TRANSMISSION IT IS NOTED THAT IT HAS A TENDENCY TO BANG OR SHIFT RATHER ROUGH INTO 2ND GEAR ON UPSHIFTS UNDER MODERATE ACCELERATION AT LOW SPEEDS. IT HAS BEEN AN ISSUE FROM 10K-PRESENT MILES. DEALER STATES IS FINE, THIS CAN BE RATHER DANGEROUS DUE TO THE FORCE AND JERK FROM THE TRANSMISSION. IF THE TRANSMISSION WERE TO STALL THE TRAFFIC BEHIND WOULD HIT US.

TURNING ON YOUR AIR CONDITIONER TO MAXIMUM OFTEN MAY CAUSE BACTERIA GROWTH DUE TO THE EXCESS WATER THAT IS DRIPPING IN YOUR UNIT'S TRUE THAT IN HIGH HUMIDITY ENVIRONMENTS THAT MOLD CAN BUILD ON EVAPORATOR COILS AND CAUSE AN ODOR, ESPECIALLY IF THE VAN SITS FOR A COUPLE OF DAYS BETWEEN DRIVES. I MAKE IT A PRACTICE OF TURNING OFF THE A/C THE LAST FEW BLOCKS ON THE WAY HOME TO BLOW SOME WARM AIR THROUGH THERE TO DRY IT OUT A LITTLE IN THE SUMMER. NONETHELESS, IT IS ALSO POSSIBLE THAT YOU HAVE A DIFFERENT PROBLEM, ESPECIALLY IF ONE OF THE SMELLS YOU DETECTED WAS "VINEGAR." I WONDER IF MAYBE A SMALL ANIMAL/RODENT FOUND THEIR WAY INTO YOUR SYSTEM AND GOT STUCK AND HAS SINCE EXPIRED? IF THE SMELL IS ONLY THERE WHEN YOU FIRST TURN IT ON AND THEN DISSIPATES, THEN THAT SEEMS A LOT LIKE A COMMON MOLD GROWTH SCENARIO. IF IT PERSISTS, IT IS POSSIBLE THAT YOU HAVE A BIGGER ISSUE. *TR

THE VAN KICKS INTO GEAR WITH A LOUD THUG. HAPPENS A LOT WHEN DRIVING SLOWER ON CITY STREETS. DASHBOARD LIGHTS TURN OFF FOR SHORT PERIODS OF TIME. THIS OCCURS WHEN I AM DRIVING FAST OR SLOW. *TR

THE VEHICLE HAS HAD SEVERAL CASES OF SHIFTING HARD OR CLUNKING WHEN GOING FROM ONE GEAR TO ANOTHER, MOST NOTICEABLE FROM 1ST TO SECOND GEAR. THIS ISSUE DOES NOT HAPPEN EVERY DAY OR EVEN EVERY MONTH, BUT I'M GUESSING AT LEAST 4 TIMES A YEAR. ISSUE USUALLY HAPPENS AFTER STARTING TO MOVE FROM A DEAD STOP, SUCH AS AT A TRAFFIC LIGHT, ETC. THE DATE OF THIS HAPPENING IS APPROXIMATE AND HAS HAPPENED SEVERAL TIMES OVER THE LAST 3-4 YEARS.

MY VAN IS CONSTANTLY STALLING... WEATHER ITS ME TAKING OFF AFTER A STOP OR DRIVING THROUGH TOWN MY VAN IS ALWAYS JERKING ME AROUND. I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES BUT THEY HAVE DONE NOTHING TO FIX THE ISSUE. NOW MY VAN WONT START AND MULTIPLE CODES CAME ON WHEN TRYING TO START MY VAN. SOMETHING WITH MY POWERSTEERING BEING LOCKED, SERVICE ELECTRONIC STABILITI CONTROL, SERVICE ANTILOCK BREAK SYSTEM, PARK BRAKE TEMPORARILY UNAVAILABLE AND POWERSTEERING UNAVAILABLE. *TR

WHEN GOING AT LOWER SPEEDS AS WELL AS FREEWAY SPEEDS THE CAR WILL LURCH AND ROUGHLY SHIFT. IT SEEMS TO HAVE A DIFFICULT TIME SHIFTING INTO GEARS WHILE DRIVING.

THE ENGINE, BRAKES, STEERING ALL SEIZED UP ON TAKEOFF. I HAD TO TURN OFF THE CAR AND TURN IT BACK ON. IT HAPPENED WHILE TRYING TO CROSS A BUSY ROAD. EXTREMELY DANGEROUS AND SCARY. ON OTHER TRIPS, THE GEARS SEEM TO CHANGE ROUGHLY WHEN ACCELERATING AT TIMES AND NOT OTHERS. *TR

HARD TRANSMISSION GEAR SHIFT/ENGINE STALL UPON ACCELERATION AND/OR UTURNS. *TR

THE GEAR SHIFTS VERY HARD WHEN GOING AT SLOW SPEEDS. IT IS SO ROUGH THAT ONE TRIES TO AVOID IT AT ALL COSTS WHEN DRIVING, THUS INCREASING THE RISK OF AN ACCIDENT. IRRESPECTIVE OF THE RISK, IT SEEMS THAT THE VEHICLE'S POWER TRAIN IS FAULTY AND IT NEEDS TO BE RECALLED. *TR

I NOTICED THAT MY VEHICLE PERIODICALLY BUT SPORADICALLY STALLS AT TIME WHILE I AM DRIVING. SOMETIMES IT HAPPENS AS I PROGRESS FORWARD FROM A STOP ( ATOP SIGN OR STOP LIGHT), BUT SOMETIMES IT STALLS WHILE I AM IN TRAFFIC. I AM YET TO NOTICE ANY STALLING WHILE ON THE HIGHWAY. I BROUGHT MY VEHICLE TO BE SERVICES AND IT WAS RECOMMENDED THAT I UPGRADE MY GASOLINE. THE PROBLEM IS MORE FREQUENT NOT THAN IT WAS BEFORE. *TR

TRANSMISSION FEELS LIKE IT IS STALLING AND OR PULSATING. *TR

THE VEHICLE WAS TRAVELING ON THE HIGHWAY AT APPROXIMATELY 70 M.P.H. WITH THE CRUISE CONTROL ACTIVATED WHEN THE VEHICLE STARTED TO ACCELERATE UP TO ALMOST 90 M.P.H. WITHOUT INPUT (DEPRESSION OF ACCELERATOR PEDAL OR INCREASING SPEED FROM CRUISE CONTROL BUTTONS) FROM THE DRIVER. THE ACCELERATION CEASED WHEN CRUISE CONTROL WAS DEACTIVATED BY DEPRESSING THE BRAKE PEDAL. *TR

WE PURCHASED THE CAR IN 2018. THE VEHICLE'S POWER STEERING ALWAYS STARTS TO LOCK/STICK INTO ONE DIRECTION AFTER THE VEHICLE HAS BEEN DRIVEN FOR 45 MINUTES OR SO. IT IS MOST NOTICABLE ON THE HWY AT SPEEDS OF 70 MPH OR ABOVE, BUT ON LONGER TRIP AS THE CAR HAS BEEN RUNNING LONGER, THE POWER STERRING LOCKING/STICKING TAKES PLACE LOWER SPEEDS AS WELL. WHEN THW POWER STEERING STARTS TO LOCK/STICK, IT REQUIRES A JERK FORCE ON THE STERRING WHEEL TO STRAIGHTEN IT OUT AND THIS CAN EASILY CAUSE OVERSTEERING IN THE OPPOSITE DIRECTION. ONCE THE PROBLEM STARTS IT IS CONSTANT AND YOU HAVE TO ALWAYS FIGHT AGAINST THE POWER STEERING. IT IS DANGEROUS AND WE ARE GETTING RID OF THE CAR. WE HAVE TAKEN IT SEVERAL TIMES TO THE CHRYSLER DEALESHIP SERVICE DEPARTMENT (MOPAR) AND THEY HAVE ALWAYS TOLD ME THE POWER STEERING NEEDS AN UPDATE AND HAVE NEVER RESOLVED THE ISSUE. THEY CANNOT REPLICATE THE PROBLEM EITHER.

SINCE PURCHASING 10/1/2016 THERE HAVE BEEN AT LEAST 5 - 6 TIMES WHERE THE VEHICLE CUT OUT BUT DID NOT DIE. THIS APPEARS TO ME TO BE A DEFECT IN THE TRANSMISSION YET THE DEALER COULD NOT LOCATE AND FIX THIS ISSUE. THERE ARE MANY DOCUMENTED CASES WHERE THE TRANSMISSION WAS AN ISSUE WITH THIS MODEL AS WELL AS A RECALL THAT HAS BEEN COMPLETED ON THIS VEHICLE. THE VEHICLE HAS 61379 MILES AND IS NOW BEING REQUIRED TO REPLACE THE TRANSMISSION AND WE ARE JUST OUT OF WARRANTY. I FEEL WE ARE LUCKY THAT THERE HAS NOT BEEN AN ACCIDENT CAUSED BY THE KNOWN TRANSMISSION FOR THIS MODEL YEAR. ON 05/15/2020 THE VEHICLE HAD A P0732 ERROR CODE AFTER THE TRANSMISSION CUT OUT 2 TIMES. THIS IS THE EXACT SAME ISSUE THAT HAS BEEN GOING ON SINCE WE PURCHASED AS DESCRIBED ABOVE. CHRYSLER DEALER NOW WANTS TO PUT IN THE SAME TRANSMISSION '21002105 AUTOMATIC TRANS ASSY, R&R EW 2017 FROM 06/12/16. I HAVE A HUGE CONCERN THAT WE WILL END UP WITH THE SAME TRANSMISSION THAT IS SIMPLY UNSAFE IN MY OPINION, AS WELL AS HAVING TO PUT IN ANOTHER TRANSMISSION DOWN THE LINE. INTERESTINGLY ENOUGH THIS CODE WAS NOT STILL SHOWING WHEN I TOOK THE VEHICLE FOR AN INSPECTION TO THE DEALER ON 5/16/2020. *TR

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

HARD (SLAMMING) SHIFTING WHEN ACCELERATING FROM STOP. FEELS EXACTLY LIKE BEING HIT IN THE REAR.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE INADVERTENTLY ROLLED. ADDITIONALLY, THERE WAS A CLICKING IN THE STEERING WHEEL WHILE DRIVING. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED WHILE CHANGING GEARS. THE CONTACT STATED THAT THE ACCELERATOR WENT TO THE FLOORBOARD HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS CONCERNED ABOUT RUST TO THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP AND THE VEHICLE WAS PROVIDED A RUST TREATMENT HOWEVER, THE RUST SPOT INCREASED IN SIZE AFTER THE TREATMENT. THE VEHICLE WAS TAKEN TO VICTORY CHRYSLER DODGE JEEP RAM (45 NABER DR, SHALLOTTE, NC 28470, (910) 356-9867) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MECHANIC SEALED THE STEERING COLUMN WITH LOCK TIGHT SEALANT HOWEVER, THE CLICKING SOUND RETURNED AND THE VEHICLE REMAINED DIFFICULT TO STEER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE 7,000.

CAR STARTS SHAKING WHILE DRIVING, WITH ENGINE LIGHT COMING ON. ALSO SHAKING WHILE IDLING.

WHILE PRESSING THE GAS GOING FROM 1ST TO 2ND GEAR THE VEHICLE MAKES A SUDDEN JERKING MOTION ALMOST STALLING, TRANSMISSION ISSUES SINCE PURCHASED. BACK PASSENGER SLIDING DOOR HAS NOT ALWAYS CLOSED SUCCESSFULLY, SINCE PURCHASE, CAUSING SAFETY CONCERNS. VEHICLE WILL NOT START ALL THE TIME WITHOUT UNPLUGGING THE "BRAIN". GEAR SHIFT LIGHT IS NOT ALWAYS ON. BRAKES HAVE HAD TO BE REPLACED DUE TO AN AIR INTAKE ISSUE. *TR

PURCHASED 2017 CHRYSLER PACIFICA BRAND NEW WITH FACTORY TOW PACKAGE OPTION ABLE TO TOW UP TO 3,600 LBS. PER CHRYSLER. APPARENTLY THE VAN CAN'T TOW 3,200 LB. TRAILER SAFELY UNLESS THE VAN CAN CONTROL THE TRAILER BRAKES, WHICH IT CAN NOT DO BECAUSE CHRYSLER FAILED TO SUPPLY WIRING UNDER THE DASH FOR A TRAILER BRAKE CONTROLLER TO BE CONNECTED IN THE 2017 MODELS. IT APPEARS EVERYONE WITH A 2017 PACIFCIA WITH FACTORY TOW PACKAGE ARE TOWING TRAILERS UNSAFELY BECAUSE THE VAN CAN NOT STOP SAFELY WITH A 2,000 LB. TRAILER IN TOW LET ALONE A 3,500 LB. TRAILER. I FILED A COMPLAINT WITH THE DEALER (ZIEGLER CHRYSLER IN DOWNERS GROVE, IL) AND THE BBB ID #14203031. WITH THE HELP OF THE BBB, CHRYSLER RESPONDED STATING IT WAS A SALES ISSUE AND TO TAKE IT UP WITH THE DEALER. AFTER GOING BACK & FORTH WITH DEALER AND CHRYSLER CORP., DEALER (SALES MGR. PHIL) NOW SAYS ITS A MANUFACTURE PROBLEM AND CHRYSLER SAYS IT CAN TOW 3,600 LBS. IT APPEARS CHRYSLER CORRECTED THE PROBLEM FOR THE 2018 AND NEWER MODELS BUT NOT THE 2017 MODELS. IT SEEMS CHRYSLER IS CLAIMING AND ADVERTISING IT CAN TOW 3,600 LBS. BUT THAT SEEMS TOTALLY FALSE FOR 2017 MODELS. HOWEVER, IF NHTSA FEELS ITS SAFE FOR THE 2017 PACIFICA WITH TOW PACKAGE TO TOW THE ADVERTISED WEIGHT WITHOUT OPERATING THE TRAILER BRAKES THEN I WON'T BE CONCERNED. THANKS FOR YOUR TIME IN THIS SERIOUS MATTER.

MY VAN STALLED, AND THE ENGINE COMPLETELY STOPPED WHEN I HAD THE BRAKE PRESSED AT AN INTERSECTION. THE BRAKES LOCKED, I COULDNT SHIFT THE CAR, OR TURN THE WHEEL. I HAD REPEATEDLY TRIED TO TURN THE CAR ON AND OFF AGAIN AND THE ENGINE WOULDNT START.

I BOUGHT 2017 CHRYSLER PACIFICA TOURING L 3 WEEKS AGO USED FROM A DODGE DEALERSHIP. THIS PAST WEEK MY WIFE AND I TOOK A LONG ROAD TRIP OVER 1000 MILES.THE CAR DROVE JUST FINE AND WHEN WE ARRIVED I DIDN'T DRIVE THE CAR FOR TWO DAYS. WHEN I WENT TO START IT BACK UP, IT SENT A MESSAGE SAYING ITS LOST COMMUNICATION TO POWER STEERING AND THE CHECK ENGINE LIGHT IS ON AND THE STEERING WHEEL IS NEAR IMPOSSIBLE TO TURN. I'M AT A LOSS BECAUSE THE CAR DROVE PERFECTLY FOR THREE WEEKS THEN SAT FOR TWO DAYS AND JUST STOPPED. I CAN'T DRIVE IT. HAD IT TOWED TO DEALERSHIP AND THEY WANT TO REPLACE STEERING RACK.

THE BRAKES HAVE FAILED FIVE TIMES SINCE I HAVE OWNED THE VEHICLE TWICE WHILE I WAS DRIVING AND I SUSPECTED THE FORWARD CRASH CONTROL DID NOT WORK AS WELL OR IT WOULD HAVE STOPPED ME I TOOK IT TO TWO DEALERSHIPS AND NEITHER CAN TEST IT. PLUS THEY SAID THERE WAS NO CODES WHY WOULD THERE BE? THE ONE TOOK IT ON A TEST DRIVE AND SAID YEP IT DOESN'T WORK HE FOLLOWED A CAR ON THE FREEWAY. AND IT DIDN'T GO OFF. LAST WEEK IT WENT OFF??? SO I TOOK IT BACK TO A DEALER. HE SAID WELL YOU DON'T THINK IT SHOULD SAVE YOU DO YOU. I SAID YES IF I DON'T HIT THE BRAKE IN TIME. ISN'T THAT WHAT IT IS FOR. I KNOW YOU SHOULDN'T RELY ON THEM BUT IT SHOULD WORK I THINK? THEY HAVE NO TEST FOR THIS FEATURE. I THINK THAT THEY COULD FOLLOW A VEHICLE WITH A FOAM BOARD HANGING BACK LIKE AS CONSUMER REPORTS TEST IT.TWO TIMES THE VAN DIDN'T START AND TWICE IT DIDN'T STOP FOR THE CARS IN FRONT OF ME LUCKILY I WAS ABLE TO RIDE UP ALONG SIDE THEM UNTIL IT FINALLY STOPPED IT ALSO HAPPENED LAST YEAR AND I REPORTED IT TO YOU THEN.*DT*JB

I PURCHASED THIS PACIFICA PRE-OWNED IN JULY 2019 WITH 18K+ MILES. FROM DAY ONE I COMPLAINED ABOUT 2 THINGS: 1. ROUGH IDLE (VIBRATION) AND 2. BRIEF LOSS OF POWER ON ACCELERATION AT ABOUT 17-18 MPH (FROM FULL STOP), THEN "LURCHING"/JOLTING INTO GEAR AND ACCELERATING PROPERLY THEREAFTER. PEMBROKE PINES, FL,AUTONATION CHRYSLER DODGE JEEP DEALER FIRST SAID THEY COULDN'T DUPLICATE THE PROBLEMS...THEN ACKNOWLEDGED THESE ARE ACTUALLY KNOWN COMMON ISSUES BUT THERE IS NOTHING THEY CAN DO TO CORRECT THE PROBLEMS. IN RESEARCHING THE PROBLEMS, IT LOOKS LIKE NHTSA ISSUED TSBS FOR BOTH OF PROBLEMS WITH INSTRUCTIONS (TO CORRECT)..PLEASE FORWARD THE TSB NUMBERS AND/OR LINKS THAT I CAN PRINT AND BRING TO AUTONATION SERVICE. THANK YOU

ORIGINAL OWNER OF A 17 CHRYSLER PACIFICA. WE HAVE BEEN EXHIBITING MULTIPLE HARD SHIFTS WHILE IN MOTION\DRIVING IN BOTH CITY STREETS AND HIGHWAYS, DELAYS IN ACCELERATING FROM A STOP IN AN INTERSECTION, UP TO A FORWARD LUNGE WHILE COMPLETING A STOP AT A CITY STREET LIGHT. I'VE BROUGHT THE VEHICLE MULTIPLE TIMES TO CHRYSLER AND HAVE RECEIVED THE SAME EXPERIENCE MANY OTHERS HAVE REPORTED FROM "RESETTING THE TRANSMISSION LEARNING MODULE" TO THE MOST RIDICULOUS "YOU DON'T KNOW HOW TO DRIVE A 9 SPEED TRANSMISSION". I DON'T UNDERSTAND HOW CHRYSLER REFUSES TO ACKNOWLEDGE A WELL REPORTED ISSUE ACROSS MULTIPLE FORUMS AND TO THEIR DEALERSHIPS.THIS IS CLEARLY A SAFETY AND QUALITY ISSUE THAT NEEDS TO BE ADDRESSED BY CHRYSLER.

HARD SHIFTING AT LOW SPEEDS. LOUD CLUNKING SOUND AS IF SOMEONE HAS RUN INTO THE BACK OF YOU. HAVE HAD INTO DEALER NUMEROUS TIMES. THEY'VE REPROGRAMMED THE COMPUTER AND REPLACE VALVES IN TRANSMISSION AND NO CHANGE. ALWAYS GET A RUN AROUND AND ACT LIKE THEY'VE NEVER SEEN THE PROBLEM EVEN AFTER SHOWN MANY COMPLAINTS ON LINE.VERY ALARMING AND DANGEROUS.

WHEN BRAKING WITH LEFT FOOT TO SLOW DOWN OR STOP... IF RIGHT FOOT IS ON ACCELERATOR THE CAR LOSES POWER (ENGINE KEEPS RUNNING THOUGH) AND CANNOT ACCELERATE AND MUST STOP ENGINE AND RESTART TO REGAIN CONTROL. RELATIVE HAD SAME PROBLEM WITH HIS 2017 PACIFICA AND WAS TOLD THAT THERE IS NO FIX FOR THIS PROBLEM. CHRYSLER HASN'T BEEN ABLE TO FIX MINE EITHER. CHRYSLER CLOSED MY CASE BASICALLY SAYING TAKE IT IN TO BE REPAIRED...THERE IS NO FIX. HAPPENING WHEN CAR NEW TO PRESENT.

WE BOUGHT OUR 2017 PACIFICA WITH AROUND 30K MILES ON IT. SHORTLY THEREAFTER, THE TRANSMISSION WOULD OCCASIONALLY SHIFT VERY HARD WHILE AT A SLOW SPEED. IT'S HARD TO PINPOINT, HOWEVER IT SEEMS TO HAPPEN BETWEEN FIRST AND SECOND GEAR. SOMETIMES IT WILL REV LIKE IT HAS BEEN THROWN INTO NEUTRAL, THEN WILL FINALLY HIT A GEAR AND SHIFT HARD WITH A JOLT AND LOUD BANG. IT DID THIS A NUMBER OF TIMES SO WE TOOK IT TO THE DEALERSHIP. THEY CHECKED EVERYTHING OUT AND COULDN'T FIND A PROBLEM. THE DEALERSHIP SAID THE TRANSMISSION ADAPTS TO EACH PERSON, SO DIFFERENT DRIVERS COULD CAUSE THE PROBLEM. HOWEVER, MY WIFE DRIVES THE VAN 99% OF THE TIME AND SHE HAS THE PROBLEM EVEN IF I HAVEN'T DRIVEN IT IN A LONG TIME. THE PROBLEM CANNOT BE REPRODUCED AS IT SEEMS TO HAPPEN RANDOMLY. OUR VAN NOW HAS APPROXIMATELY 50K MILES ON IT AND STILL HAS THE HARD SHIFTING PROBLEM. THE POWERTRAIN WARRANTY ENDS AT 60K MILES AND I'M AFRAID ONCE IT'S OUT OF WARRANTY, THE TRANSMISSION WILL TOTALLY GO OUT, COSTING US THOUSANDS OF DOLLARS. THIS SAME ISSUE HAS BEEN REPORTED BY MANY OTHER PACIFICA OWNERS.

JUST BOUGHT THIS CAR USED A FEW DAYS AGO WITH JUST OVER 40K MILES ON IT. OCCASIONALLY AFTER COMING TO A STOP AS I EXCELERATE THE TRANSMISSION SEEMS TO MISS A GEAR, CAUSING THE ENGINE TO REV THE CAR TO COAST AND THEN EVENTUALLY CATCHES A GEAR AS THE CAR IS REV'D AND THEN LUNGES FORWARD. AGAIN THIS DOESN'T HAPPEN EVERY TIME, JUST RANDOMLY.

PANEL LIGHTS DOESN'T TURNES OFF AFTER THE CAR IS TURNED OFF BLUETOOTH DOESN'T WORK AT ALL (PHONE CALLS DOES NOT WORK ANY MORE) RADIO IS DEAD PARKING REARVIEW CAMERA, THE SCALE LINES DISAPPEARED CAR LOCK DOES NOT WORK ALL THE TIMES

THE DRIVERS SIDE AUTOMATIC SLIDING DOOR WILL POP BACK OPEN ONCE IT CLOSES. AT APPROXIMATELY 30-40 MPH THE TRANSMISSION WILL SLIP AND IT IS SOUNDS LIKE A POPPING NOISE.

LIKE OTHER COMPLAINTS. THIS HAS BEEN AN ONGOING ISSUE WITH OUR VEHICLE: DRIVING AT LOW SPEED (10MPH OR LESS) TRANSMISSION DOES A HARD SHIFT AS IF IT WAS TRYING TO ENGAGE 2ND OR 3RD SHIFT. CAR DOES A HUGE BUMP WHEN THE SHIFT IS ENGAGED.

THE CAR HAS ROUGH SHIFTING

THE AUTOMATIC TRANSMISSION SEEMS TO SKIP A GEAR OR TWO CAUSING THE VEHICLE TO VIOLENTLY JERK THE OCCUPANTS FORWARD. AT TIMES, IT WILL NOT ACCELERATE PAST A CERTAIN POINT AND THEN LURCH FORWARD. THIS SEEMS TO HAPPEN WHEN ACCELERATING IN VARIOUS SETTINGS.

MANY OTHER DRIVERS COMPLAINING ABOUT SAME ISSUE: 1. DRIVING AT LOW SPEED (10MPH OR LESS) TRANSMISSION DOES A HARD SHIFT AS IF IT WAS TRYING TO ENGAGE 2ND OR 3RD SHIFT. CAR DOES A HUGE BUMP WHEN THE SHIFT IS ENGAGED. 2. AT HIGH SPEED (65MPH ~) IS POSSIBLE TO HEAR A RATTLING NOISE COMING FROM LEFT SIDE PANEL / DRIVERS SIDE. THIS IS VERY CONCERNING FOR US. ALREADY HAVE DEALER CHECK THE VEHICLE BUT THEY ALWAYS SAY THEY COULD NOT REPRODUCE THE ISSUE. THIS IS HAPPENING SINCE THE VERY FIRST RECALL FOR THIS CAR. BEFORE THE FIRST RECALL, NO ISSUE.

THERE IS AN ONGOING ISSUE WITH THE DRIVER SIDE SLIDING DOOR. IT CONTINUES TO OPEN ITSELF BACK UP AFTER CLOSING. IT WILL BE ALMOST CLOSED ALL THE WAY AND THEN WILL BEEP THREE TIMES AND OPEN BACK UP.. THERE IS NOTHING IN THE DOOR JAM OR WAY OF IT CLOSING. WE HAVE WIPED CLEANED AND VACUUMED IT, AND DEALER FOUND NO ISSUE. IT HAPPENS DAILY. ALSO AT TIMES THE SENSOR DOES NOT DETECT AN ENTIRE BODY OF MY CHILD WHEN CLOSING AND WILL CLOSE ON THE CHILD IF THEY DON'T MOVE IN TIME.

WHEN PASSING A FARM TRACTOR CAR WENT IN TO THE PASSING GEAR AND THEN THERE WAS NO ACCELARTION WOULD NOT SHIFT INTO ANY GEAR COULD NOT SHUT CAR OFF AFTER AWHILE SIDE DOORS WOULDN'T OPEN AFTER ABOUT 2 HOURS CAR FINALLY STARTED AND WENT BACK TO NORMAL

VEHICLE HAD APPROX 36000 AND JUST OUT OF WARRANTY.. CREAKING / FLEXING NOISE HEARD IN FRONT END WHEN ACCELERATING FROM A STOP APPEARI G TO BE CONTROL ARM BUSHING FLEXING OR ENGINE / TRANSMISSION MOUNT FLEX NOISE.

POPPING / CREAKING NOISE COMING FROM LEFT AND RIGHT B-PILLARS WHEN VEHICLE ACCELERATES FROM A STOP. POSSIBLE BODY FLEXING NOISE.

AT 10MPH DECELERATING TO STOP LIGHT. ENGINE SHUTOFF. ON RESTART ERROR MESSAGE APPEARED _SERVICE SHIFTER. NO LIGHTS ON SHIFTER DESIGNATING GEAR IN USE WAS ABLE TO RETURN TO CHRYSLER SERVICE. REPLACING SHIFTER. PREVIOUSLY THERE HAVE BEEN INSTANCES WHEN DOORS OPENED WHILE CAR WAS AT 30 MPH. THAT WAS CORRECTED WITH NEW LOCKING COMPUTER. SEVERAL TIMES THE TRANSMISSION WOULD NOT SHIFT INTO DRIVE WHEN CAR WAS STARTED. IGNITION HAD TO BE SWITCHED OFF THEN ON A COUPLE OF TIMES BEFORE THE SHIFTER WOULD WORK PROPERLY. THE PARKING BRAKE WOULD NOT DISENGAGE WHEN CAR STARTED AND BRAKE CONTROL BUTTON WAS PRESSEED. IGNITION HAD TO BE CYCLED COUPLE OF TIMES . NOT SHIFTING INTO DRIVE AND FAILURE TO DISENGAGE BRAKE OCCURRED TOGETHER FREQUENTLY BUT NOT EVERY TIME ON DOWNHILL ROADS IN CRUISE CONTROL AT 45 TO 55 MPH , TRANSMISSION DOWN SHIFTS SO RPM WOULD EXCEED 3000 AND DID NOT IMMEDIATELY UPSHIFT WHEN ROAD BECAME FLAT . RPM WOULD REMAIN ABOVE 3000 FOR SEVERAL SECONDS THEN RETURN TO 1500 RPM. THIS IS A VERY RECENT NEW ACTION. THERE A DISTURBING THUNK SOUND AND HARD JERK WHEN TRANSMISSION SHIFTS UNDER LOAD AT APPROXIMATELY 40 TO 50 MPH

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE WAITING AT A STOP SIGN, THE VEHICLE TURNED OFF. NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AT LEAST SIX TIMES SINCE 2018. THE VEHICLE WAS TAKEN TO THE DEALER NAPLETON'S NORTHLAKE CHRYSLER, JEEP/RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403) THEY HAD NOT RENDERED A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

WHEN MAKING A SLOW TURN (15 MPH) THE TRANSMISSION FIRST LURCHED THEN BANGED INTO NEXT GEAR. THE FRONT WHEELS SLIPPED AND LOST TRACTION SENDING THE CAR OUT OF THE PAVEMENT. I WAS ABLE TO REGAIN CONTROL. THEN WHEN MERGING INTO THE HIGHWAY THE TRANSMISSION FAILED TO REACH HIGHER GEARS LEAVING US RUNNING AT JUST 30 MPH AND ALMOST BEING REAR ENDED SEVERAL TIMES JUST THEN THE ENGINE LIGHT CAME ON. IT IS THE 3RD TIME THIS TRANSMISSION ISSUE HAS HAPPENED. CHRYSLER REPLACED THE TRANSMISSION BODY VALVE THE FIRST TIME, THE SECOND TIME THE WHOLE TRANSMISSION WAS REPLACED BOTH TIMES IT TOOK ABOUT 30 DAYS TO PERFORM THE REPAIR.

WE HAVE TAKEN OUR 2017 CHRYSLER PACIFICA TO THE DEALER TWICE FOR A CONTINUOUS ISSUE OF HARD SHIFTING MOSTLY IN 1ST & 2ND GEARS. WE HAVE BEEN JOLTING AND HAVE HAD THE VEHICLE COMPLETELY SHUT OFF ON US.I WAS GOING ABOUT 12 MPH. ON MONDAY, JAN. 13, 2020 MY 3.5 YO DAUGHTER AND I WERE ON A SLIGHT HILL AND THE CAR SEIZED UP AND LOST ALL FUNCTION. I SLIDE (I WAS ON A DIRT ROAD WITH SOME SNOW) INTO A DITCH AND LOOKED OUT THE WINDOW TO SEE A LARGE AMOUNT OF RED FLUID ON THE GROUND. WHEN I EXITED THE VEHICLE I NOTICED THE DISTINCT SMELL OF TRANSMISSION FLUID. MY DAUGHTER AND I WERE STUCK FOR HOURS DEALING WITH THIS SITUATION. I FEEL VERY UNSAFE IN THIS VAN. I AM CONCERNED IF THEY TRY TO "FIX" THE PROBLEM I WILL BE IN THE SAME SITUATION AGAIN.

THIS IS THE SECOND COMPLAINT I HAVE FILED IN 24 HOURS. I BELIEVE I AM HAVING A KNOWN PROBLEM/RECALL IN MY VEHICLE: ENGINE STALL DUE TO SOFTWARE ISSUE AN ENGINE STALL CAN INCREASE THE RISK OF A CRASH. NHTSA CAMPAIGN NUMBER: 18V049000 I DROVE ABOUT 3 MILES. PARKED MY VEHICLE AND PUSHED THE BUTTON TO OPEN THE SLIDING BACK DOOR. WHEN I PUSHED THE BUTTON THE ENTIRE VEHICLE TURNED OFF INCLUDING THE ENGINE AND ALL THE LIGHTS. NOTHING ON THE DASH REMAINED LIT. I TRIED TO RESTART IT AND NOTHING HAPPENED. NO SOUNDS, CLICK OR LIGHTS APPEARED. I OPENED MY DOOR AND WAITED ABOUT A MINUTE THEN THE INTERIOR LIGHTS TURNED ON. THE SLIDING BACK DOOR HAD TO BE MANUALLY PULLED SHUT AT THIS POINT. I TRIED TO START THE VEHICLE AGAIN AND NOTHING HAPPENED. I TRIED AGAIN AND IT HESITATED, THEN STARTED. I WAS ABLE TO DRIVE ABOUT 10 MILES TO WORK AFTER THAT.

I BELIEVE MY VEHICLE IS HAVE THE ISSUE OF A KNOWN RECALL ON THIS TYPE OF VEHICLE: ENGINE STALL OR LOSS OF POWER STEERING ASSIST A LOSS OF POWER STEERING ASSIST OR A STALL CAN INCREASE THE RISK OF CRASH. I WAS DRIVING AND SUDDENLY THE POWER STEERING WENT OUT AND THE VEHICLE CAME TO A STOP. I WAS INSTRUCTED ON THE SCREEN TO PUT THE VEHICLE IN PARK. ONCE I PUT IT IN PARK THE VEHICLE SHUT OFF. I TRIED RESTARTING IT. THE BRAKE WAS STIFF AND WOULD NOT PUSH IN. WHEN I PUSHED THE BUTTON IT WENT TO "ACC" THEN WHEN I PUSHED IT AGAIN IT WENT TO "RUN" BUT THE VEHICLE WAS NOT ON AND I COULD NOT CHANGE THE SHIFTER OUT OF THE PARK POSITION. THIS WAS VERY DANGEROUS AND HAPPENED WHILE VEHICLES WERE DRIVING BEHIND ME CAUSING PEOPLE TO SUDDENLY COME TO A STOP.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE EXPERIENCED UNINTENDED VEHICLE ACCELERATION. ADDITIONALLY, WHILE ACCELERATING FROM A STOP, THE EMERGENCY PARKING BRAKE INDEPENDENTLY ACTIVATED WHICH CAUSED THE VEHICLE TO COME TO AN ABRUPT STOP. ADDITIONALLY, WHILE AT A STOP LIGHT, THE ECONOMY FUEL FEATURE MALFUNCTIONED WHICH THE ENGINE TO NOT AUTOMATICALLY RESTART WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ALSO HAD EXPERIENCED ELECTRICAL MALFUNCTIONS WHICH CAUSED FAILURES TO THE WIND SHIELD WIPERS AND THE DOOR WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERS CHERRY HILL CHRYSLER (1708 WEST NJ AVE CHERRY HILL NY.) AND ROCKWALL CHRYSLER (970 EAST INTERSTATE 30, ROCKWELL TX) WHERE SOFTWARE UPDATES WERE PERFORMED HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT RECEIVED CASE NUMBERS: [XXX], [XXX], AND [XXX]. THE FAILURE MILEAGE WAS 10,000. *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

TRANSMISSION ISSUES ARE OUT OF CONTROL!!! VEHICLE LOOSES POWER AT LOW SPEED THEN LURCHES INTO GEAR THRUSTING FORWARD AT AN ALARMING RATE. THIS HAS PUT US IN DANGER SEVERAL TIMES. CHRYSLER FAILS TO ACKNOWLEDGE THE ISSUE SAYING THEY CAN'T RECREATE THE EVENT. ON CHRISTMAS EVE THE TRANSMISSION GAVE OUT COMPLETELY GOING THROUGH A LIGHT ON THE HIGHWAY AND LIGHTS CAME ON AND WERE FLASHING. TOWED IT TO THE SHOP WHERE THEY TOLD US IT NEEDED 'REFLASHED' BASICALLY RECALIBRATED AND THAT EVERY PACIFICA WOULD NEED THIS UPDATE IN ORDER TO CONTINUE DRIVING. THEY ALSO CHARGED US $150 TO DO THIS MANDATORY UPDATE. SOUNDS AS IF THAT SHOULD BE CONSIDERED A RECALL. I'M NOT HAPPY TO ANNOUNCE THE VEHICLE IS BACK TO THE SAME ISSUES AND I KNOW IT'S ONLY A MATTER OF TIME BEFORE IT HAPPENS AGAIN. WE HAVE ALSO HAVE TO REPLACE ALL SPARK PLUGS AND ALL IGNITION COILS AS BECAUSE THE VEHICLE JUST BREAKS DOWNS SUDDENLY CAUSE LIGHTS TO COME IN AND BE FLASHING WHILE SHAKING AND NOT SHIFTING CORRECTLY. IT SEEMS RELATED TO THE TRANSMISSION ISSUES BUT WE WILL NEVER TRULY KNOW AS WE ARE LIED TO SO OFTEN WHEN IT'S IN THE SHOP. CHRYSLER CARES IS NO HELP AT ALL!

WE HAVE HAD TO REPLACE ALL SPARK PLUGS AND ALL IGNITION COILS AS BECAUSE THE VEHICLE JUST BREAKS DOWNS SUDDENLY CAUSE LIGHTS TO COME ON AND BE FLASHING WHILE SHAKING VERY VIOLENTLY AND NOT SHIFTING CORRECTLY. THIS IS USUALLY FOLLOWING THE ISSUES WE HAVE WITH THE TRANSMISSION STALLING AND HARD SHIFTING FORWARD MORE OFTEN THAN USUAL. IT IS UNDERIVABLE IN THIS CONDITION AND REQUIRES A TOW TO THE SHOP. WE ARE TOLD THIS IS NORMAL MAINTENANCE BUT STARTING AT 6,000 MILES HARDLY SEEMS NORMAL. SPARK PLUGS SHOULDN'T EVEN NEED REPLACED UNTIL AT LEAST 100,000 MILES LET ALONE ANY SORT OF COIL.

HAS A HARD SHIFT WHEN SWITCHING GEAR. FEELS LIKE YOU HAVE BEEN REAR ENDED. I TOOK IT TO THE DEALER TO GET FIXED, THEY TOLD ME IT WAS A SOFTWARE UPDATE ONLY...THIS HASN'T FIXED THE ISSUE. NOW IT SHIFTS HARD AND IS SLIPPING CONSTANTLY ANYTIME THE VEHICLE REACHES ABOVE 30MPH. THE HARD SHIFTS CAUSE WHIPLASH TO CHILDREN AND ADULTS IN THE VEHICLE.

TRANSMISSION INTERMITTENTLY JERKS VIOLENTLY WHEN ACCELERATING FROM AROUND 10-20 MPH. THIS HAPPENS MOST OFTEN WHEN WE SLOW DOWN TO MAKE A TURN AND ARE NOT COMING TO A FULL STOP. SO WHEN WE BEGIN TO ACCELERATE AFTER THE TURN, THE VAN LOSES ALL FORWARD MOMENTUM AND FEELS LIKE IT'S IN NEUTRAL FOR ABOUT 2 SECONDS AND THEN SUDDENLY LUNGES FORWARD THROWING OUR HEADS BACK INTO THE HEADREST PRETTY HARD. WE'VE BEEN EXTREMELY CLOSE TO BEING REAR ENDED TWICE THE PAST MONTH. THIS TRANSMISSION ISSUE HAS HAPPENED ROUGHLY 25 TIMES SINCE WE BOUGHT THE VAN IN OCT. 2019.

IN THE PAST MONTH I HAD EXPERIENCED ON TWO OCCASIONS, (WHILE IN MOTION AND ON A CITY STREET, SPECIFICALLY ON THE CROSS STREETS OF DYSART AND CAMELBACK AND A LIGHT AT DYSART AND W. SONOMA DR.) THAT WHEN I ENGAGED THE BREAKS THE VEHICLE FAILED TO SLOW AND I FELT AS IF THE BREAKS WERE NOT WORKING AND THE VEHICLE WAS NOT GOING TO COME TO A STOP. IN THE SAME MONTH, APPROXIMATELY A WEEK AND A HALF AFTER THE LAST INCIDENT, ON DECEMBER 18TH, 2019, MY CHRYSLER, PACIFICA WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT. TWO VEHICLES IN FRONT OF ME CAME TO AN IMMEDIATE STOP. I APPLIED THE BREAK BUT MY VEHICLE BEGAN SLIDING AND THE ABS SYSTEM DID NOT SEEM TO ENGAGE. THE ACCIDENT OCCURRED ON LITCHFIELD AND CAMELBACK. MY INSURANCE COMPANY IS CONDUCTING AN INVESTIGATION ON THE ACCIDENT CURRENTLY. I FEEL THAT IT IS IMPORTANT THAT I DISCLOSE THE PROBLEMS I HAD NOTICED AND WAS ULTIMATELY TOO LATE TO DISCUSS WITH CHRYSLER. I DO NOT WANT THIS ISSUE TO OCCUR TO ANYONE ELSE.

WHILE VEHICLE IS BOTH STATIONARY AND MOVING THE SHIFT SELECTOR OR DIAL TURNS OFF. YOU CANNOT SEE WHAT GEAR YOU ARE IN WHEN THIS HAPPENS. THE VEHICLE HAS TURNED OFF WHILE IN MOTION! THE TIE RODS ON THIS VEHICLE BROKE AT LESS THAN 20K MILES. THE VEHICLE HAS HAD MULTIPLE RECALLS WHICH HAVE BEEN FIXED BUT CONTINUES TO HAVE INTERMITTENT ELECTRICAL ISSUES. ALL OF THESE HAVE BEEN REPORTED TO CHRYSLER.

2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO ELECTRICAL ISSUES. *LD THE CONSUMER STATED THE VEHICLE SLAMS INTO GEAR. THE TRANSMISSION WAS REPLACED TWICE, BUT THE FAILURE RECURRED. THERE WAS A RATTLING NOISE UNDER THE DRIVER'S SIDE. THE VEHICLE FAILED TO START LEAVING THE DRIVER AND PASSENGER'S STRANDED. *JS

WHILE IN MOTION AT LOWER SPEEDS THE TRANSMISSION VIOLENTLY JERKS BETWEEN GEARS GIVING THE FEELING THE CAR IS OUT OF CONTROL.

THE TRANSMISSION SLIPPED OUT OF GEAR AND WOULDN'T SHIFT. THE PROBLEM OCCURRED WHILE I WAS DRIVING ON THE STREET. THIS COMES AFTER NUMEROUS ROUGH SHIFTS THAT I WAS TOLD WAS A COMPUTER ISSUE ON THE TRANSMISSION.

WHILE DRIVING APPROXIMATELY 65MPH ON THE HIGHWAY,ALL OF THE LIGHTS ON THE DASH CAME ON AND THE CAR STARTED TO SLOW DOWN EVEN THOUGH I HAD THE CRUISE CONTROL SET. I TRIED TO PRESS THE ACCELERATOR AND THE CAR WOULD NOT SPEED UP. I PULLED OVER AND TURNED THE DIAL TO PARK BUT THE P DID NOT LIGHT UP. WHILE IN PARK THE CAR WAS JERKING FORWARD AND I COULD NOT SET THE PARKING BRAKE. I TURNED IT OFF AT THAT POINT AND TRIED TO TURN IT BACK ON TO SOLVE THE PROBLEM. THE PROBLEM HAS NOT YET BEEN SOLVED.

THE VAN WILL SPORADICALLY NOT RESPOND TO ACCELERATION BETWEEN 15-20 MPH AND WILL SUDDENLY JERK RATHER VIGOROUSLY. IT FEELS VERY UNSAFE ESPECIALLY WHEN REAR TRAFFIC IS FAST APPROACHING. I HAVE READ COUNTLESS COMPLAINTS OF THIS SAME EXACT ISSUE WITH THIS VAN IN VARIOUS DIFFERENT FORUMS AND WEBSITES. OWNERS CONTACTING CHRYSLER AND DEALERSHIPS WITH NO POSITIVE OUTCOME. WE JUSTLY NEED AN INVESTIGATION.

WHILE IN MOTION AT LOWER SPEEDS THE TRANSMISSION VIOLENTLY JERKS BETWEEN GEARS GIVING THE FEELING THE CAR IS OUT OF CONTROL.

VAN STALLS AND JERKS

THERE HAS BEEN MORE THAN ONE OCCASION WHERE MY CAR WOULD SHIFT FROM DRIVE TO NEUTRAL OR EVEN STALLS COMPLETELY. THERE HAVE BEEN TIMES WHERE DECELERATES ON ITS ON AND WHEN IT LOCKS UP FROM THE PARKING GEAR WHILE TRYING TO SHIFT TO DRIVE. MOST RECENT OCCURRANCE OF THIS WAS SUNDAY, DECEMBER 22, 2019. ACCELERATION FROM A STOPPED POSITION ALWAYS FEELS LIKE I WAS REAR-ENDED EVERYTIME. I HAVE HAD MULTIPLE SAFETY RECALLS AND THE 2 TIMES I TOOK IT BACK TO THE DEALER FOR FIXING, I REPORTED THIS CONCERN. DEALERSHIP REPORTED FINDING NO ISSUE AS REPORTED. I HAVE RECEIVED OF YET ANOTHER RECALL IN 2018 BUT HAVE NOT HAD A CHANCE TO TAKE IT IN. I FEAR FOR THE SAFETY OF MY CHILDREN AND I AS THIS IS THE ONLY VEHICLE I HAVE. BUT THESE DEFECTS THAT DEALERSHIP REPORTS AS "FINDING NO ISSUE" IS NOT FAIR. ITS A DEATH TRAP. THESE STOPS, STALLS, DECELERATION AND ACCELERATIONS THAT STARTED IN 2017 AND CONTINUES THRU TODAY IS PRESENTING A SEVERE DANGER HAZARD AND I NEED HELP.

2017 CHRYSLER PACIFICA, 33'400 MILES- HESITATION AFTER PLACED INTO/ SHIFTING GEARS FROM A STOPPED POSITION, 5-10 SECONDS UNTIL THE CAR JERKS INTO GEAR FROM RELEASE OF BREAK PEDAL TO ENGAGING IN SELECTED GEAR. HEATED STEERING WHEEL FEATURE ONLY WORKS INTERMITTENTLY, WHETHER SELECTED FROM SETTINGS WITH START OR MANUALLY SELECTED, ALL CONTROLS FROM STEERING WHEEL GO OUT PERIODICALLY AFTER THE VEHICLE HAS BEEN IN MOTION, WILL NOT WORK AT ALL, INCLUDING RADIO CONTROLS, CRUISE CONTROL BUTTON, U-CONNECT BUTTON, VR BUTTON- NOT EVEN THE ILLUMINATION OF THE CONTROLS WORKS WHEN THIS HAPPENS. USUALLY AFTER THE CAR HAS BEEN IN MOTION FOR AT LEAST 10 MINUTES. HAS HAPPENED SEVERAL TIMES, BUT COMES BACK ON AT RANDOM INTERVALS WHILE DRIVING. HAS ONLY HAPPENED ON SHORT TRIPS. UNKNOWN CAUSE. PURCHASED VEHICLE USED WITH 20K ON IT MAY 30,2019.

WHEN USING THE KEY FOB TO REMOTELY CLOSE THE REAR DRIVER SIDE SLIDING DOOR OR THE OVERHEAD BUTTON TO OPEN OR CLOSE THE DOOR OR THE BUTTON ADJACENT THE DOOR ITSELF, IT WILL CLOSE FOR ONLY A BRIEF MOMENT AND REOPEN ITSELF ON AVERAGE, 2-4 TIMES AFTER THE INITIAL ATTEMPT TO CLOSE IT. TWO SEPARATE TIMES THE DOOR HAS SUDDENLY OPENED WHILE THE VEHICLE WAS PARKED, MOTOR RUNNING, WITHOUT ANY BUTTON OR REMOTE BEING PRESSED. SUPER SCARY.

WHEN GOING ABOUT 10-15 MILES PER HOUR, THE VEHICLE WILL SUDDENLY LUNGE FORWARD AND MAKE A TREMENDOUS CLUNKING SOUND LIKE METAL AGAINST METAL. THIS HAPPENS ABOUT A FEW TIMES A MONTH. IT CAN BE REPLICATED BY BARELY PRESSING DOWN THE GAS PEDAL, USUALLY HAPPENS WHEN NAVIGATING THROUGH PARKING LOTS. VERY SCARY.

HESITATION WHEN I TURN AND TRY TO ACCELERATE. I THOUGHT IT WAS MY GAS BUT I'M SEEING THERE WAS A RECALL ON SOME 2017 FOR THIS PROBLEM. MINE HAS DONE THIS SEVERAL TIMES WHEN I TURN. IT HAS ONLY HAPPENED ON THE CITY STREETS WHILE IN MOTION. ALMOST LIKE IT WANTS TO STALL OUT THEN A SMALL FEW SMALL JERKS AND THEN TAKES OFF. I JUST BOUGHT THIS VAN IN MARCH 2019 FROM WESTGATE JEFF WYLER. THERE WAS NO RECALLS FOR THIS VAN BUT I'M HAVING THE SAME PROBLEM THEY RECALLED ON OTHER 2017 PACIFICA. IT'S DONE THIS SEVERAL TIMES

AUTOMATIC ENGINE SHUTOFF SYSTEM SHUTS OFF VEHICLE ON HILLS CAUSING A ROLLBACK ISSUE, SAFETY PROBLEM. IT ALSO SHUTS OFF DURING HEAVY TRAFFIC HEATING UP VEHICLE CONSIDERABLY. SO FAR TWO DIFFERENT SERVICE DEPARTMENTS CANNOT FIND ANY ISSUES. 3 BATTERIES HAVE BEEN REPLACED IN 2 YEARS TIME. TRANSMISSION POPS IN AND OUT OF GEAR BETWEEN 2ND AND 3RD DURING CITY DRIVING. NO SPARE TIRE!! PATCH KIT, GOOD LUCK USING IT IF YOU HAVE A FLAT.

NAVIGATION SYSTEM LOCKED UP IN TRAFFIC AND CAUSED A DISTRACTION CONTACTED FIAT CHRYSLER UCONNECT WAS TOLD THAT A UPDATE WAS NEEDED AND NEITHER THEY OR DEALER COULD AFFECT THE UPDATE TTHE SPECIALIST AT UCONNECT WAS KYM PHONE 8008266632 EXT 3024871 CASE 68253619

STEERING STICKS IN CURVES. IT STARTED ON TRIP TO FL IN EARLY NOVEMBER AND HAS CONTINUED WE HAD IT LINED UP AND TIRES ROTATED WHEN WE GOT BACK BUT IT CONTINUES AND IS GETTING WORSE.

THE VEHICLE STALLS WHEN STOPPING ON CITY STREET.

MY VEHICLE WAS STATIONARY WHILE WAITING AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN, I PUSHED THE ACCELERATOR AND SUDDENLY, ERROR MESSAGES APPEARED ON THE DASHBOARD AND MY CAR SHIFTED ITSELF INTO PARK. I WAS UNABLE TO SHIFT OUT OF PARK DESPITE MULTIPLE TRIES. I SHUT THE CAR ON AND OFF MULTIPLE TIMES AND STILL, THE CAR WOULD NOT SHIFT OUT OF PARK. THIS CAUSED THE CAR TO BE DISABLED AND NOT DRIVEABLE, WHICH IS A SIGNIFICANT SAFETY ISSUE AS THE CAR WAS BLOCKING TRAFFIC.*DT*JB *DT*JB

WHILE COMING TO A STOP ON A CITY STREET VAN LOSES ALL POWER AND STALLS AFTER MAKING A CLICKING NOISE. I HAVE TO PUT IT IN PARK AND START THE CAR AGAIN.*DT*JB

WE ARE ON OUR SECOND PACIFICA AFTER THE FIRST WAS BOUGHT BACK BY CHRYSLER DUE TO MAJOR ELECTRICAL ISSUES (VEHICLE WOULD NOT START OR FUNCTION CORRECTLY, DEALER COULDN'T FIX IT). NOW ON OUR SECOND PACIFICA WE HAVE HAD CONSTANT TRANSMISSION ISSUES...FIRST TRANSMISSION STARTED SLAMMING INTO GEAR (FEELS LIKE YOU ARE BEING REAR ENDED BY ANOTHER VEHICLE, THIS CAN BE AT SLOWER SPEEDS < 20 MPH WHILE GOING STRAIGHT OR TURNING), THEY RESET COMPUTER, THAT DIDN'T FIX IT, SO THEN THEY REPLACED THE VALVE BODY IN THE TRANSMISSION (2 SEPERATE SHOP TRIPS). A COUPLE MONTHS LATER IT STARTED SLAMMING INTO GEAR AGAIN (SLOW SPEEDS < 20, TURNING AND GOING STRAIGHT), SO THEY REPLACED THE TRANSMISSION AFTER PUTTING US IN A RENTAL FOR ANOTHER MONTH, ABOUT 6 MONTHS LATER THIS TRANSMISSION HAD THE SAME EXACT ISSUE, SLAMMING INTO GEAR AT LOW SPEEDS (< 20, TURNING OR GOING STRAIGHT). SO WE ARE ON OUR 2ND PACIFICA AND THE 3RD TRANSMISSION NOW AND ARE STILL HAVING THE SAME ISSUE AS WE INITIALLY HAD (SLAMMING INTO GEAR LIKE YOU ARE BEING REAR ENDED AT SLOW SPEEDS < 20 GOING STRAIGHT OR TURNING)! THERE ARE SERIOUS ISSUES WITH THIS TRANSMISSION THAT CHRYSLER NEEDS TO RESOLVE! THIS IS NOT SAFE TO DRIVE THE WAY IT IS, BECAUSE YOU DON'T KNOW THE SITUATION YOU WILL BE DRIVING IN WHEN IT HAPPENS.

MY CAR STALLS AND JERKS WHEN I'M GOING AROUND 16 MPH. LOSSES POWER. IT CLUNKS AND SHIFTS HARD LIKE YOU'RE BEING HIT FROM BEHIND. MY CAR HAS HAD ONE TRANSMISSION REPLACEMENT A FEW MONTHS BACK. TODAY THE CAR HAS BEEN IN THE SHOP FOR OVER 30 DAYS WITH ITS SECOND TRANSMISSION ISSUE. CHRYSLER CAN"T SEEM TO FIX THE ISSUE. IT'S A VERY SCARY FEELING TO LOSS POWER IN THE MIDDLE OF THE HIGHWAY OR ANYWHERE. PLEASE HELP. MY SLIDDING DOORS HAD AN ISSUE THAT THEY WILL OPEN AND CLOSE AUTOMATICALLY EVEN IF I WAS DRIVING. VERY SCARY. SO MANY MORE ISSUES. THE ISSUES STARTED MAYBE A MONTH AND A HALF AFTER PURCHASING THE VEHICLE.

CONTINUING TO HAVE ISSUES WITH VERY HARD SHIFT BETWEEN 1ST AND 2ND GEAR AND CAUSES TO VAN TO LURCH WHEN IT SLAMS INTO 2ND GEAR. IT WILL HESITATE THEN SLAM INTO GEAR HARD. THIS TYPICALLY HAPPENS DURING SLOW SPEED TURNS OR TURNS FROM A FULL STOP. IT HAS HAPPENED ON OCCASION FROM FULL STOP GOING STRAIGHT. THIS IS VERY DANGEROUS WHEN PULLING OUT IN TRAFFIC. I'M TAKING IT TO THE DEALER FOR THE THIRD TIME TO FIGURE OUT.

FUEL LEAK.. WITH GASOLINE ODOR AND CHECK ENGINE LIGHT WITH CANNER CODE P0456, WHEN I START UP THE CAR.

THIS IS FOLLOW UP TO COMPLAINT # 11279161 AND #11279427. WENT BY DEALERSHIP TODAY, THEY GAVE ME LIST OF CODES THEY FOUND PCM P152F, PCM P152E, ICS B210D16, ICS B21DD84, RFH C007700, ESM PP060700, DDM B21DD84, DDM B210C16, DDM B286015, PDM B21DD84, PDM B210C16, PDM B286015, MSMB21D21, PLGM B210D21, PLGM B21DD16, RCCC B219916, AND RCCC B21DD84. ALSO TOLD ME THEY WERE CHECKING TSB 08-099-18 REV A, SOMETHING TO DO WITH FRONT USB PORTS. I ALSO WAS TOLD WHEN THEY FIRST PLUGGED IN HAND HELD SCANNER IT SHOWED BAD AUXILIARY BATTERY. THEY DID FULL DIAGNOSTIC AND GOT ALL THESE CODES. STILL NOT SURE WHAT PROBLEM IS. MY OTHER QUESTION IS WHEN MY VEHICLE DIED NO OTHER LIGHTS CAME ON OTHER THAN THE ESS WARNING LIGHT. ALSO I HAVE NOT GOTTEN ANY OTHER WARNING LIGHTS WHEN ENGINE SHUT OFF.

THE TRANSMISSION GETS STUCK IN GEAR AND HITS A CERTAIN MPH AND THEN DROPS EVEN WHILE PRESSING THE GAS. MOST COMMONLY HAPPENS AT 15MPH AND AROUND 45-50MPH. THEN SUDDENLY IT LURCHES INTO THE NEXT GEAR THROWING THE CAR FORWARDS AND REVVING UP THE MPH. THE DOORS OPEN AND CLOSE RANDOMLY. THE DVD SCREENS DON'T WORK CONSISTENTLY AND THE KEYS HAVE TO BE REGISTERED TO THE CAR FREQUENTLY BC THEY LOSE THEIR CONNECTION.

WHILE DRIVING AT 66 MILES AN HOUR THE ESS WARNING LIGHT CAME ON BUT NOTHING ELSE OCCURRED. STOPPED AT REST AREA, TURNED VEHICLE OFF. LET VEHICLE SIT FEW MINUTES RESTARTED VEHICLE BUT THE ESS STAYED ON WITH NO OTHER EFFECTS.

HAD AUXILIARY BATTERY REPLACED APPROXIMATELY 5 MONTHS AGO BECAUSE THE ESS WAS NOT FUNCTIONALLY PROPERLY. NO PROBLEMS UNTIL TODAY 11/9/19 WHILE ON VACATION IN WASHINGTON DC. THE ENGINE SHUTOFF TOTALLY AT STOP LIGHT. PUT CAR IN PARK, DEPRESSED BRAKE, VEHICLE STARTED AND ESS WARNING LIGHT STAYED ON AND NO OTHER LIGHTS CAME ON, PULLED OUT OF TRAFFIC INTO PARKING LOT AND VEHICLE WAS SLOW TO ACCELERATE AT FIRST, TURNED VEHICLE OFF MYSELF, LET IT SIT A MINUTE. RESTARTED VEHICLE WITH NO PROBLEMS AND ESS LIGHT WAS OFF. CALLED DEALERSHIP WHERE I PURCHASED VEHICLE AND CHRYSLER CUSTOMER SERVICE ABOUT WHAT HAPPENED. NEITHER ON HAD ANY IDEAS OR SUGGESTIONS EXCEPT TO TAKE TO DEALERSHIP. DEALERSHIP DID SAY MIGHT BE OIL CHANGE WAS DUE OR OIL WAS LOW. HAD OIL CHANGED ABOUT MONTH AGO. SAID THEY HAD NOT RECEIVED ANY COMPLAINTS ABOUT THIS 11ISSUE.

WHEN MAKING A SLIGHT RIGHT HAND TURN THE STEERING DOES NOT NATURALLY RETURN TO THE CENTER POSITION, AND MUST BE PHYSICALLY FORCED TO RETURN TO THE CENTER POSITION

WHEN MAKING A SLIGHT RIGHT HAND TURN THE STEERING DOES NOT NATURALLY RETURN TO THE CENTER POSITION, AND MUST BE PHYSICALLY FORCED TO RETURN TO THE CENTER POSITION. THIS PROBLEM HAS PERSISTED FOR THE LAST COUPLE OF WEEKS

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING; HOWEVER, THE ELECTRICAL SYSTEM REMAINED ACTIVATED. THE CONTACT WAS ABLE TO ENGAGE THE HAZARD LIGHTS AND MOVE THE VEHICLE OUT OF TRAFFIC. THE CONTACT ALSO STATED THAT THE VEHICLE EXHIBITED ELECTRICAL FAILURES. THE INSTRUMENTAL PANEL DARKENED, THE INTERIOR LIGHTING DID NOT ILLUMINATE, "KEY FOB NOT DETECTED" OR "KEY FOB LEFT" APPEARED WHEN THE KEY FOB WAS IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO MCCLARTY DANIEL CHRYSLER, DODGE, JEEP, RAM (3709 SOUTH THOMPSON STREET, SPRINGDALE, AR 72764, (479)-715-4476). THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 34,500.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 35 TO 50 MPH, THE VEHICLE JERKED VIOLENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO JIM CLICK JEEP (701 W AUTO MALL DR, TUCSON, AZ 85705, (866) 933-1114) WHERE THE COMPUTER WAS UPGRADED. THE DEALER STATED THAT THE FAILURE COULD NOT BE DUPLICATED AND IT WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO LARRY H. MILLER CHRYSLER JEEP TUCSON (7800 E 22ND ST, TUCSON, AZ 85710, (520) 395-9310), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE FAILURE MILEAGE WAS 18,000.

SOMETIMES IS GIVING PARKING BRAKE SIGN AND WILL NOT CHANGE WHEN YOU TURN THE KNOB TO CHANGE TO ANOTHER LEVEL .SAY FROM P TO D AND VICE-VERSA. WHEN YOU DRIVE CONTINUOUSLY THAT WAY, IT DRAIN OUT THE BATTERY. I CAN CONCLUDE THAT IT HAS BOTH ELECTRICAL BATTERY PROBLEM AND THE PARKING BRAKE PROBLEM

WHEN DRIVING AN TURNING MAKES CLANKING NOISE UNDER CAR, CAR GET STUCK IN CARS AN THEN JERKS WHEN CHANGES, BEEN TELLING CHRYSLER DEALER WHERE I GET MY REPAIRS AN TUNE UPS I'M TOLD IT ALL PART OF THE ELECTRICAL SYSTEM BEEN TELLING THEM THIS SINCE I GOT THE CAR NEW 2017

2 MONTHS AFTER RECALL FOR THE AUTO START/STOP SERVICE, THE SERVICE STOPPED WORKING AND LIGHT CAME ON ENGINE. COULD NOT START CAR UNTIL 3RD ATTEMPT. HAPPENED TWO TIES AFTER ENGINE SHUT OFF. BROUGHT TO DEALER, AUX BATTERY HAS 0 CHARGE AND A CELL IN MAIN BATTERY IS NOW BAD. READING SEVERAL FORUMS THIS HAS BEEN COMMON AFTER RECALL EVEN THOUGH IT SHOULD NOT HAVE AFFECTED IT. $189 FOR DIAGNOSTIC AND $642 TO FIX, NOT COVERED BY WARRANTY

COULDN'T START MY CAR IN THE MORNING, GOT A JUMP AND IT STARTED,(THIS IS THE THIRD BATTERY I HAVE HAD WITH THIS VEHICLE AND IT'S ONLY A 2017) AFTER DRIVING OUT OF MY NEIGHBORHOOD IT SHUT DOWN, NO LIGHTS, COULDN'T PUT INTO PARK OR NEUTRAL AND COULDN'T OPEN THE DOORS...

IN THE PAST WEEK ON 3 SEPARATE DAYS, WHEN MAKING A SLOW TURN ON A CITY STREET, THE CAR WILL NOT ACCELERATE FOR SEVERAL SECONDS AND THEN SUDDENLY SLAMS VERY HARD INTO GEAR. IT CAUSED MY CHILDREN TO SCREAM WHEN IT HAPPENS BECAUSE IT'S SO JARRING. THIS IS EXTREMELY DANGEROUS, AS THE PERSON BEHIND ME ALMOST REAR ENDED ME EACH TIME WHEN THIS HAPPENS! IT IS A VERY SCARY EXPERIENCE AND SHOULD NOT BE HAPPENING ON A 2 YEAR OLD CAR WITH ONLY 15K MILES! I'M AFRAID TO DRIVE IT NOW. I'M BRINGING IT IN TO THE DEALER NEXT WEEK BUT I'VE ALREADY READ OF PEOPLE WITH SIMILAR EXPERIENCES AND THE DEALER SAYING "SORRY WE CAN'T RECREATE IT SO DON'T KNOW WHAT'S GOING ON". CHRYSLER NEEDS TO LOOK INTO THIS ISSUE ASAP. IT'S A VERY SCARY AND DANGEROUS SITUATION THAT SHOULD NOT BE HAPPENING ON A NEW CAR!

WHEN I WAS DRIVING THE CAR I NOTICES THAT THE MONITOR SCREEN DIDNT TURN ON FOR 10 SECONDS AFTER I STARTED THE CAR. THE BACKUP CAMERA WAS BLURRY AND THE AUTO START STOP SYSTEM STOPPED WORKING ALL TOGETHER. THE NEXT MORNING WHEN I WENT TO START CAR THE ENGINE WOULDNT START. THE SCREEN CAME ON THE LIGHT CAME ON BUT THE ENGINE DIDNT START. I HAD TO GET THE CAR TOWED TO THE DEALERSHIP AND THE CAR WOULDNT ROLL WHEN IT WAS PUT ON NEUTRAL. I AM BEING TOLD THERE MIGHT BE PROBLEMS WITH THE WIRING AND ELECTRICITY. I SAW THERE WAS A RECALL ABOUT THIS BUT MY CAR DIDNT HAVE A RECALL. THE DEALERSHIP IS GOING TO CHARGE ME INSANE AMOUNT OF MONEY TO GET THIS FIXED. I'VE ONLY HAD THIS CAR FOR A YEAR AND A HALF AND I BOUGHT IT TO THE SERVICE SHOP FOR MORE THAN I COULD COUNT. THIS IS SUPPOSED TO BE A NEW CAR WITH MINIMAL TO NO PROBLEMS. IM STARTING TO GET DISAPPOINTED.

WHILE DRIVING MY 4 YEAR OLD SON THE OTHER DAY THE VEHICLE JUST SHUT OFF AND IT FLASHED "TURN TO P (PARK) TO START ENGINE"- THIS FREAKED MY ENTIRE FAMILY OUT. I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE ANYMORE.I AM UP TO DATE ON ALL MY MAINTENANCE AND RECALLS. I HAVE ALSO BEEN EXPERIENCING A "BUCKING" WHEN YOU TURN THE VEHICLE AND ACCELERATE. IT IS AS IF THE TRANSMISSION IS SLIPPING. I AM SO FRUSTRATED AND FEEL LIKE I WASTED $36K OF MY HARD EARNED MONEY.

THE START/STOP ICON APPEARED ON THE DASH AND ALERTED THAT THE SYSTEM IS NOT WORKING. IT WAS TAKEN INTO DEALERSHIP WHERE THEY SAID THE AUXILIARY BATTERY WAS DEAD. AUXILIARY BATTERY WAS REPLACED BUT LIGHT DID NOT GO OFF. TAKEN BACK INTO DEALERSHIP AND WAS TOLD THAT IT TAKES TIME FOR IT TO CHARGE AND ALERT SHOULD GO OFF AFTER DRIVING. ALERT DID NOT GO OFF AND WAS TAKEN BACK TO DEALERSHIP WHERE THEY SAID THAT THE BATTERY SYSTEM IS NOT CHARGING. HAD TO RESCHEDULE ANOTHER DIAGNOSTIC APPOINTMENT FOR NEXT WEEK AS THEY DID NOT HAVE TIME TO FIX IT. NONE OF THIS COVERED UNDER WARRANTY AS 2017 PACIFICA HAS 45,000 MILES. ALSO ALERTED THE DEALERSHIP ABOUT THE 'HARD STOP' JERKING THAT OCCURS AT SHIFT CHANGE AROUND 15-20 MPH INTERMITTENTLY. THEY SAID THAT THIS COULD NOT BE INVESTIGATED DUE TO THE AUXILIARY BATTERY NOT FUNCTIONING.

THE STEERING IS LOOSE. WHILE TURNING THERE IS A KNOCK, TURNING INTO A PARKING SPACE OR BACKING OUT OF A DRIVE WAY, WHILE IN PARK AND TURNING THE STEERING WHEEL. I TOOK MY VAN IN 1 AND A HALF WEEKS AFTER MY WARRANTY EXPIRED AND THEY SAID I NEEDED A NEW RACK AND PINION WHICH WAS GOING TO BE OVER $4000,00! THE DEALERSHIP ADVISED ME TO CALL CHRYSLER TO SEE IF THEY WOULD COVER IT, THEY DID NOT. AFTER FURTHER RESEARCH, IT IS SHOWN THAT IF A RACK AND PINION IS BAD, THE FRONT END COULD FALL APART AT ANY TIME. I ONLY HAVE 36K MILES ON MY VAN THAT IS 2 YEARS OLD. THAT IS RIDICULOUS TO ME, AND THIS IS A SAFETY CONCERN. ESPECIALLY IN A FAMILY VEHICLE SUCH AS A VAN.

MY 2017 PACIFICA HAS HAD MANY ELECTRICAL PROBLEMS WITH THE WINDOWS, SUNROOF, SLIDING DOORS, NAVIGATION, ELECTRONIC SCREEN, AND REAR HATCH WHICH HAVE BEEN REPAIRED EXCEPT FOR THE PASSENGER WINDOW & SUNROOF. BUT THE PROBLEM THAT I HAVE TOLD THE DEALERSHIP ABOUT REPEATEDLY AND THEY SAY THEY CAN NEVER RECREATE IS THAT THE CAR DOESN'T ACCELERATE OFTEN TIMES UNTIL AFTER THE CAR GLIDES INTO THE INTERSECTION, AND WHEN IT DOES IT LURCHES FORWARD. I DRIVE CAUTIOUSLY BECAUSE I KNOW I AM AT RISK OF GETTING HIT IF THE ENGINE DOESN'T KICK IN THE NEXT TIME I TURN IN FRONT OF ONCOMING TRAFFIC! THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR.

WE APPARENTLY HAVE THE SAME PROBLEM AS MANY OTHER CHRYSLER PACIFICA OWNERS. THE VAN HARD SHIFTS INTO GEAR AND IT FEELS LIKE SOMEONE HAS RUN INTO THE BACK OF OUR VAN. (IT SERIOUSLY HURTS YOUR BACK AND NECK.) THE DEALERSHIPS HAVE RESET THE COMPUTERS, ETC BUT IT HASN'T SOLVED THE PROBLEM. WE'VE BEEN TOLD BY THE SERVICE MANAGERS THAT THEY'RE FAMILIAR WITH THIS COMPLAINT BUT THAT CHRYSLER HAS TOLD THEM THAT THE VAN IS SHIFTING CORRECTLY, THEY CANNOT DO ANYTHING MORE AND THEIR HANDS ARE TIED UNTIL CHRYSLER COMES UP WITH A DIFFERENT SOLUTION.

I WAS TURNING AT AN INTERSECTION AND MY PACIFICA STALLED AND WOULD NOT GO UNTIL I SLAMMED ON THE GAS BECAUSE A CAR WAS COMING AND I ALMOST GOT HIT. IT'S VERY UNSAFE FOR MY KIDS TO BE IN THE VAN IF IT'S GOING TO STALL WHEN TURNING.

SINCE PURCHASING OUR PACIFICA, WE HAVE HAD NOTHING BUT ISSUES THAT SEEM TO NOT BE GETTING RESOLVED WITH CHRYSLER BESIDES CONTINUOUSLY IN THE SHOP. WE PURCHASED THE VEHICLE BRAND NEW SO WE WOULD NOT HAVE THE HASSLE OF AN UNRELIABLE VEHICLE. THE VEHICLE HAS LEFT US STRANDED WITH LESS THAN 30,000 MILES ON IT. WHILE DRIVING DOWN THE INTERSTATE, THE BACK HATCH CAME OPEN. AFTER PULLING OVER TO FIX THIS, AS I HAD KIDS IN THE CAR, THE VEHICLE KEPT OPENING. THE DEALERSHIP EXPLAINED THAT THERE WAS A RECALL AND FIXED THE ISSUE.CHRYSLER WAS VERY DIFFICULT TO WORK WITH THROUGH THE FIRST ISSUE. THE CASE MANAGER SAID THAT I WAS EXAGGERATED OVER THE ISSUES.WE THEN HAD THE AUTOMATIC START/STOP GO OUT, THIS CAUSED OUR DISPLAY SCREEN TO FREEZE UP AS WELL TO WHERE WE COULD NOT USE OUR CONTROLS. AT THIS TIME WE AGAIN BEGIN EXPERIENCING ISSUES WITH THE BACK HATCH AGAIN. UPON CONTACTING CHRYSLER A NEW CASE NUMBER WAS GIVEN AND WE WERE ONCE AGAIN SENT TO THE DEALERSHIP. SHORTLY AFTER BEING IN THE SHOP, I DROPPED MY CHILD OFF AT SOCCER PRACTICE. WHEN I RETURNED TO MY VEHICLE THE WHOLE SYSTEM SHUT DOWN AND DOORS OPENED AND WOULD NOT CLOSE ALL ELECTRICAL WAS SHUT DOWN. THE VEHICLE HAD TO BE TOWED AND WAS IN SERVICE DEPARTMENT FOR A WEEK. WE WERE LEFT WITH ONE VEHICLE TRYING TO HAUL OUR 5 CHILDREN AROUND WITH WORK AS WELL. RECENTLY THE 9-1-1 IS STUCK ON AND FREEZES THE DISPLAY SCREEN, ALONG WITH THE DRIVER PASSENGER SLIDING DOOR OPENING WITHOUT COMMAND OF THE BUTTON. THE VEHICLE IS SCHEDULED TO BE SERVICED....AGAIN. THIS HAS BEEN AN ONGOING ISSUE TO THE POINT WE DO NOT FEEL SAFE HAULING OUR FAMILY BUT FINANCIALLY ARE UNABLE TO TRADE IN, LEAVING US STUCK WITH A HEFTY CAR PAYMENT AND UNRELIABLE VEHICLE. WE WOULD NOT FEEL COMFORTABLE TRADING THIS CAR IN FOR ANOTHER FAMILY AS WELL.

2C4RC1GG4HR[XXX] BRAKED AT A STOP LIGHT CAR STARTED HISSING AND THE BRAKE PUSHED BACK AND THE CAR STARTED TO ROLL FORWARD VACUUM BRAKE BOOSTER CHECK VALVE ISSUE CONSUMER STATED ABOUT 10 DAYS AGO I WAS DRIVING MY 2017 PACIFIC ON THE ROAD AND TRYING TO SLOW DOWN N STOP MY VEHICLE BUT AT THE END IT COULD NOT NORMAL STOP. WHEN I ENGAGED THE BRAKE PEDAL IT GAVE THE 'PRESSURE' BACK TO MY FEET AND SOUNDS LIKE 'AIR BRAKE LEAKING' IT WAS VERY DANGERS CAUSE THERE WAS A CAR IN FRONT OF MY VEHICLE. I PUSHED HARD BRAKE PEDAL TO THE FLOOR AND THE CAR SUDDENLY STOPPED. THEN I WENT TO THE PEPS BOYS REPAIRED MY CARS BRAKE PEDAL BOOSTER. WHEN I DID ONLINE RESEARCH I'M NOT THE ONLY ONE VEHICLE OWNER HAS THIS SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT*DT*JB

THE VEHICLE WILL STALL AND THEN HARD SHIFT FROM FIRST TO SECOND GEAR. WE INITIALLY NOTICED THE HARD SHIFTING WHEN WE BOUGHT THE VEHICLE BUT THOUGHT IT MIGHT BE THE AUTO STOP/START SYSTEM. WE DIDN'T THINK MUCH OF IT UNTIL IT STARTED SHIFTING HARDER WHEN WE WOULD STOP OR BE DRIVING. THIS, AT TIMES, CAUSED ISSUES WHEN TURNING OR ACCELERATING TO GO THROUGH AN INTERSECTION. THE VEHICLE STALLING CAUSES A SAFETY HAZARD AND PRESENTS AN OPPORTUNITY FOR AN ACCIDENT TO OCCUR DUE TO THE DELAYED RESPONSE OF THE VEHICLE. THE CARS FOLLOWING BEHIND COULD POTENTIALLY REAR END THE VEHICLE. THE HARD-SHIFTING FEELS LIKE SOMEONE HIT YOU FROM BEHIND AND CAUSES BACK AND NECK PAIN FROM THE SUDDEN JERKING MOVEMENT. THIS VEHICLE HAS ALSO COMPLETELY STOPPED WHEN BEING DRIVEN CAUSING A SERIOUS SAFETY HAZARD. IT STARTED UP AGAIN IMMEDIATELY AFTER THAT INCIDENT ONLY TO NOT START AT ALL A FEW MONTHS LATER. THIS VEHICLE HAS BEEN NOTHING BUT TROUBLE FOR US FROM THE VERY BEGINNING. WE STAYED OPTIMISTIC THAT THE RECALLS WOULD FIX THE ISSUES. THEY HAVEN'T. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR HEAVEN FORBID DIES BECAUSE OF THIS ISSUE. WE HAVE HAD 8+ SERVICE VISITS FOR THIS VAN. AT ONE TIME IT WAS COMPLETELY INOPERABLE AND HAD TO BE TOWED TO THE SERVICE DEPARTMENT. WE ARE FRUSTRATED WITH CHRYSLER AND THE SERVICE DEPARTMENT AT ANCIRA CHRYSLER, JEEP AND DODGE IN SAN ANTONIO, TX.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE STEERING WHEEL NEEDED EXTRA STRENGTH TO STEER AND THE ENGINE AND POWER STEERING ASSIST INDICATORS ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO GREENBRIER MOTOR COMPANY (9841 SENECA TRAIL, LEWISBURG, WV 24901, (304) 645-1010), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 46,900.

WHEN SHIFTING FROM 1ST TO 2ND GEAR THERE IS A LARGE SHUDDER AND THE CAR LUNGES FORWARD AND SLAMS INTO GEAR VERY ROUGHLY. THIS NEARLY CAUSED ME TO CRASH INTO ANOTHER VEHICLE WHILE DRIVING.

WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY, THE UCONNECT SYSTEM REPEATEDLY DISPLAYED REQUESTS FOR SETTING A TIME DURING WHICH THE SYSTEM WOULD UNDERGO AN OVER-THE-AIR SOFTWARE UPDATE. THIS DIALOG BOX COULD NOT BE EASILY DISMISSED OR CLEARED. I CHOSE AND SET A TIME FOR THE UPDATE; HOWEVER, THIS REQUEST DIALOG WAS REINSTANTIATED ANYTIME A BUTTON WAS PRESSED, THUS EFFECTIVELY RENDERING THE TOUCHSCREEN INTERFACE (INCLUDING THE NAVIGATION) UNUSABLE. THE DIALOG HAD A DEFAULT TIME FOR THE SYSTEM TO UPDATE. THIS WAS SET TO THE CURRENT TIME PLUS ONE MINUTE. WHILE ATTEMPTING TO CLEAR THE DIALOG AND USE THE NAVIGATION, THIS DEFAULT TIME WAS INADVERTENTLY CHOSEN. ONE MINUTE LATER, WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY, THE UCONNECT SYSTEM INITIATED A SOFTWARE UPDATE WHICH COMPLETELY SHUT DOWN THE TOUCHSCREEN INTERFACE AND DISPLAYED A WARNING WHICH SAID THAT THE VEHICLE SHOULD BE STOPPED AND IN PARK. AS THE CAR WAS IN MOTION ON THE HIGHWAY, THIS WARNING COULD NOT BE IMMEDIATELY COMPLIED WITH. THE REPEATED DIALOG BOXES WERE INCREDIBLY DISTRACTING. THE FACT THAT THE DRIVER COULD INADVERTENTLY INITIATE A SOFTWARE UPDATE WHILE IN MOTION IS NOT ONLY DANGEROUS BUT ASTOUNDINGLY ABSURD.

UPON A START FROM A START, THE CAR BUCKS BETWEEN THE SPEEDS OF 14-17 MPH WHILE ACCELERATING. THE REACTION FROM THE CAR FEELS LIKE THE CAR WAS HIT FROM BEHIND. IT IS RANDOM AND I NOT BEEN ABLE TO CORRELATE THE ACTION WITH ANY PARTICULAR DRIVING CHARACTERISTIC SUCH AS A SLOW OR FAST START. THE CAR HAS ABOUT 30,000 MILES AS OF THIS WRITING AND HAS ABOUT 25,000 AS OF THE DATE OF FIRST OCCURRENCE.

POWER TRAIN INTERMITTENTLY SHIFTS HARD AT LOW SPEEDS (UNDER ABOUT 20 MPH) IN STOP AND GO TYPE TRAFFIC CAUSING THE VEHICLE TO UNEXPECTEDLY LUNGE FORWARD. IT IS BELIEVED THIS WILL EVENTUALLY LEAD TO A VEHICLE ACCIDENT. THE LOCAL FICA DEALER (POMOCO NN) IS UNABLE TO RESOLVE. VEHICLE IS STILL UNDER MFGR WARRANTY.

THE PEDDLE MAKES AN AIR RELEASE NOISE, AND WILL FORCE MY FOOT UP PREVENTING ME FROM BREAKING. I COULD BE SITTING AT A LIGHT AND THE VEHICLE WILL START DRIVING FORWARD WITH MY FOOT STILL ON THE PEDDLE MAKING AN AIR PRESSURE NOISE. THIS HAPPENS EVERYWHERE I DRIVE AND HAVE TO STOP, IF I HAVE TO STOP IMMEDIATELY I HAVE TO USE MY WHOLE BODY TO PUSH THE PEDDLE DOWN MAKING A POPPING NOISE SOMETIMES HAVING TO RELEASE THE PEDDLE AND TRY BREAKING AGAIN. I'VE ALMOST HIT SEVERAL VEHICLES DUE TO NO CONTROL OF STOPPING.

I PURCHASED A 2017 CHRYSLER PACIFICA IN OCTOBER 2016 AND IT HAS GIVEN ME NOTHING BUT PROBLEMS EVER SINCE THEN. WITHIN THE FIRST YEAR I TOOK THE VEHICLE BACK TO THE DEALERSHIP MULTIPLE TIME FOR A WIDE RANGE OF ISSUES 1. THE MAIN ISSUE WAS A HESITATION IN ACCELERATION (THIS PROBLEM IS ONGOING) EACH TIME WE TOOK IT IN THEY SAID THAT BECAUSE THEY COULDN'T DUPLICATE THE PROBLEM THEY COULDN'T DIAGNOSE IT, BUT WHEN WE GOT IT HOME THE PROBLEM ALWAYS CAME BACK. IT JUST CONTINUED TO GET WORSE, THE WARRANTY WE PURCHASED RAN OUT AND THE VEHICLE ENDED UP GETTING TOWED MULTIPLE TIMES FOR REPAIRS FOR THE FUEL SYSTEM AT ANOTHER DEALERSHIP (BECAUSE I LOST CONFIDENCE IN THE DEALERSHIP OF PURCHASE). THE FUEL SYSTEM PROBLEM IS DANGEROUS BECAUSE IT STALLS, STOPS, AND SHUTS OFF IN TRAFFIC. 2.THE PASSENGER (RIGHT-REAR) TURN SIGNAL AND REVERSE LIGHT (RIGHT) WIRING HAD TO BE REPAIRED AND IS NOW OUT AGAIN ALSO VERY DANGEROUS WHEN PEOPLE DON'T KNOW YOU'RE TURNING RIGHT, WE'VE ALMOST BEEN REAR-ENDED SEVERAL TIMES DUE TO NOT HAVING A WORKING REAR SIGNAL. 3.THE LIFT GATE STOPPED WORKING 4.THE ENGINE SOUNDS ROUGH LIKE ITS READY TO SHUT OFF. MOST OF THESE ISSUES WERE REPORTED AND/OR REPAIRED WHILE THE VEHICLE WAS STILL UNDER WARRANTY. NOW THAT THE WARRANTY HAS EXPIRED ALL OF THE COST ARE MY RESPONSIBILITY. A LOANER CAR IS NO LONGER AN OPTION SO I HAVE TO PAY FOR RENTALS OR MISS WORK. COPIES OF THE MANY ROADSIDE CALLS AND TOWS ATTACHED.

A/C AND HEAT FAN WILL SPONTANEOUSLY INCREASE AND DECREASED POWER, DASH LIGHTS WILL PULSE BRIGHTNESS, DASH WILL FLASH "ELECTRICAL FAILURE" "PARKING BRAKE FAILURE", AND POWER STEERING STARTS TO FAIL. FEELS UNSAFE TO DRIVE

YESTERDAY MORNING MY BATTERY VOLTAGE WHILE DRIVING WAS FLUCTUATING TO LOW ERRATICALLY. WHEN I TRIED TO MAKE LEFT TURN THE BATTERY VOLTAGE IMMEDIATELY DROPPED DOWN DRASTICALLY TO POINT OR CUTOFF AND NEARLY CAUSED A COLLISION. IT THEN JUMPED BACK UP TO 14.4V AND HELD THAT CONSISTENTLY. A FEW HOURS LATER IT DROPPED DOWN WHILE DRIVING. THE DASHBOARD DIDN'T HAVE ANY LIGHTS LIT AND THE BATTERY STRENGTH WAS FINE OTHER THAN THE ERRATIC FLUCTUATIONS. I GOOGLED AND SAW THERE WAS A RECALL FOR THIS ISSUE ON MY VEHICLE TYPE AND YEAR. PHONE DEALERSHIP TO TELL THEM MY CAR WAS UNSAFE AND PERFORMED ERRATICALLY BECAUSE OF BATTERY ISSUE. DESPITE THE ARTICLE FROM MAY 2019 PERTAINING TO THIS SAME EXACT ISSUE, THEY SAID I DIDN'T HAVE A RECALL ON MY CAR. I DID RESEARCH AND IT SHOWED THE STALLING I'VE EXPERIENCED WAS DUE TO BATTERY CONNECTOR ISSUES. THIS MORNING I GOT INTO MY VEHICLE JUST FINE. TURNED ON CAR AND IMMEDIATELY THE BATTERY VOLTAGE GAUGE ON DASH WAS ERRATICALLY FLUCTUATING NON STOP FORN10 MINS AND THE CAR WAS SOUNDING LIKE IT WAS SHUTTING ON AND OFF ON ITS OWN. THE DASH LIT UP AND NOW A ICON FOR EMERGENCY STEERING POPS UP AND STAYS LIT. ALL OF THIS RELATES TO THE MANDATORY RECALL ARTICLE IN MAY 2019 BUT THE DEALERSHIP SAYS OTHERWISE. NOT FEELING LIKE DEALER IS BEING HONEST AND HAS BEST INTEREST OF MY SAFETY. I ATTACHED PIC IN UPPER LEFT CORNER OF THE EMERGENCY STEERING ICON THAT STAYED ON AS WELL AS SHOWS MY BATTERY CHARGE AS FINE AT THAT MOMENT BUT WAS ERRATICALLY FLUCTUATING WHEN I TOOK THE PIC THIS MORNING

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO TURN ON AN INCLINE, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE START AND STOP FEATURE WAS INOPERABLE AND THE VEHICLE FAILED TO START. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED ROUGHLY AND ALL THE INSTRUMENT CLUSTER WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STEW HANSEN DODGE RAM CHRYSLER JEEP (2103 HICKMAN RD, URBANDALE, IA 50323, (877) 841-4585 WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 15,000. *BF *TP

STOPPED VEHICLE AND VAN AUTOMATICALLY WENT INTO PARK. OCCASIONALLY VEHICLE WILL NOT START WHEN BRAKE/BUTTON PRESSED. RADIO GOES ON BY ITSELF FREQUENTLY WHILE DRIVING. WHILE DRIVING, PARKING ASSIST WENT OFF BY ITSELF.

THE CAR MISSES DIFFERENT GEARS AS YOU ACCELERATE. FEELS AS THOUGH THE TRANSMISSION IS SLIPPING UPON ACCELERATION. THE VEHICLE IS IN MOTION WITH ACCELERATION WHILE THESE ISSUES HAPPEN. IT WILL HAPPEN ON CITY STREETS AND HIGHWAYS.

WE HAVE HAD MULTIPLE ISSUES WITH OUR 2017 CHRYSLER PACIFICA. THE FIRST ISSUE IS WHEN WE ACCELERATE BETWEEN 10 AND 20 MPH OUR VEHICLE REVS UP AND JERKS REALLY BAD. LITERALLY FEELS LIKE YOU HAVE BEEN REAR ENDED. IT IS LIKE THE GEAR IS SLIPPING OR IT CAN'T FIND THE NEXT YEAR TO GO INTO. ANOTHER ISSUE WE ARE HAVING IS WITH THE DRIVERS SIDE SLIDING DOOR. I USUALLY HAVE TO TRY TO SHUT IT MULTIPLE TIMES FOR IT TO STAY SHUT. ON MULTIPLE OCCASIONS I HAVE HAD TO HIT THE BUTTON 3-4 TIMES FOR IT TO STOP POPPING BACK OPEN. THE LAST ISSUE IS OUR START/STOP FEATURE. IT HAS COMPLETELY STOPPED WORKING AND IT SHOWS A CODE ON THE DASH. THESE ARE ALL ISSUES WE HAVE BEEN DEALING WITH FOR MONTHS.

WHILE DRIVING, HAVING REDUCED SPEED FROM 70 MPH TO 45 MPH, EXPERIENCED ENGINE SHUT DOWN. NO POWER - COASTING TO STOP, NO POWER STEERING. WARNING ON DASH SAID, "PUT SHIFTER IN P TO START." WAS ABLE TO SAFELY PULL OFF ROAD AND RESTART. CONTINUED ON TRIP AND SAME SITUATION HAPPENED ANOTHER 10-15 TIMES. SOMETIMES THERE WAS NO SHOULDER AND I HAD TO COME TO A FULL STOP IN TRAFFIC TO RESTART THE VEHICLE.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE DOOR PUSH BUTTON FAILED TO OPEN THE DOOR FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE VEHICLE WAS SERVICED PER AN UNKNOWN RECALL. AFTERWARDS, THE VEHICLE FAILED TO START, THE STEERING WHEEL WAS DIFFICULT TO TURN, AND ALL THE WARNING INDICATORS TURNED ON AND OFF. THE FAILURE RECURRED TWICE. THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). ON ANOTHER OCCASION, WHILE DRIVING, THE STEERING WHEEL SEIZED AND A WARNING INDICATOR ILLUMINATED, INDICATING TO PARK AND START ENGINE. THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO LONE STAR CHRYSLER DODGE JEEP RAM (8811 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78211, (210) 828-1515) WHERE MULTIPLE INSPECTIONS WERE COMPLETED. THE CONTACT WAS UNAWARE OF THE DIAGNOSTIC RESULTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 63275357. THE APPROXIMATE FAILURE MILEAGE WAS 22,500.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ALSO, THE VEHICLE MADE A HARD SHIFT WHILE THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE (8528 LOMAS BLVD NE, ALBUQUERQUE, NM 87110, 505-404-0108) TO BE DIAGNOSED, BUT A FAULT CODE COULD NOT BE RETRIEVED. THE CONTACT WAS INFORMED THAT A SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS UNKNOWN.

I TOOK MY VEHICLE IN FOR AN OIL CHANGE AND WORK UP ON SEPTEMBER 19, 2019. I WAS REPORTING ROUGH TRANSMISSION WHEN SWITCHING GEARS BUT OTHER THAN THAT EVERYTHING WAS FINE. THEY RAN UPDATES ON MY CRUISE CONTROL AND THE LIKE AND OFF WE WENT. THE FOLLOWING DAY I WAS DRIVING IN A FLAT AREA OUT OF STATE WITH MY CRUISE CONTROL SET AT 70. I WAS PULLED OVER FOR A SPEEDING TICKET WHERE THE DEPUTY REPORTED I WAS GOING NOT 70 BUT 84 MPH!! IN THE COURSE OF THE 13 HOUR DRIVE WE NOTICED THAT THE TRANSMISSION WAS STILL ROUGH AND THE ENGINE WAS REVVING FOR NO APPARENT REASON. UPON RETURNING HOME, ON SEPTEMBER 24TH, I WAS TAKING MY DAUGHTER TO A DOCTORS APPOINTMENT WHERE I WAS AGAIN STOPPED FOR SPEEDING. THE TROOPER SAID I WAS GOING 55 IN A 45 WHEN I AGAIN HAD MY CRUISE CONTROL SET. I AM NOW THINKING THE FIRST TICKET WAS A WARNING AND NOT A FLUKE SO I PARKED MY VAN UNTIL MY HUSBAND WAS ABLE TO FOLLOW ME HOME TO MAKE SURE EVERYTHING WAS WORKING PROPERLY. ON THE DRIVE HOME, AGAIN A LEVEL SURFACE, I HAD THE CRUISE CONTROL SET AND NOTICED THE VAN HAD ACCELERATED TO 55 MPH! I HAVE CAUGHT IT ON ONE OTHER OCCASION AT 10-12 MPH OVER WHERE THE CRUISE WAS SET AND MANAGED TO GET A PICTURE OF THE DASH WERE IT CAN CLEARLY BE SEEN THE ENGINE IS REVVING AND THE CRUISE CONTROL DOES NOT MATCH THE SPEEDOMETER.

WHEN STARTING THE CAR THE ENGINE DOESN'T ALWAYS TURN OVER. WHEN THIS HAPPENS ALL THE SENSORS GO DOWN AND IT TELLS ME I AM NOT IN PARK. THE CAR WON'T TURN OFF OR ON AND MUST TRY IT MANY TIMES BEFORE ANYTHING ELSE WITH HAPPEN. IT SEEMS TO HAPPEN ON A COOLER MORNING

THE AUXILIARY BATTERY FAILED WHICH CAUSED MY START/STOP SYSTEM TO DISABLE WHICH IN TURN CAUSED MY ELECTRONIC STABILITY CONTROL DISABLE ALSO. I HAVE HAD THE CAR JUST OVER A YEAR WITH 55,000 MILES ON IT.

WHEN THE VEHICLE IS IN MOTION, IT FEELS LIKE THE TRANSMISSION SLIPS AND THE CAR WILL "BUCK". IT WILL SLOW SO HARD THAT IT FEELS LIKE I'VE BEEN REAR ENDED. THIS MOSTLY HAPPENS AT LOW SPEEDS. THE CAR WILL ALSO LOSE POWER AT LOW SPEEDS, SUCH AS ACCELERATING THROUGH A TURN. THE CAR WILL LOSE POWER, AND PRESSING HARDER ON THE GAS PEDAL DOESN'T DO ANYTHING. ITS A DANGEROUS SITUATION, AS SOMETIMES I'M TURNING INTO TRAFFIC AND THE CAR JUST WON'T RESPOND. I'VE TAKEN THE CAR BACK TO DEALER 3 DOCUMENTED TIMES, AND THEY KEEP TELLING ME ITS A SOFTWARE UPDATE THAT'S NEEDED. THEY SUPPOSEDLY DO THE SOFTWARE UPDATE, BUT THE PROBLEM PERSISTS. ITS NOT A SAFE CAR TO DRIVE.

FOR THE PAST MONTH OR SO WHEN THE VEHICLE IS GOING IN CURVES THE STEERING WHEEL IS STICKING. IT'S ALMOST LIKE THERE IS NO POWER STEERING. I FEEL LIKE I COULD WRECK MY VEHICLE BECAUSE IT IS VERY HARD TO CONTROL DUE TO THE STEERING. THIS IS OCCURRING WHEN THE VAN IS IN MOTION, ACCELERATING, WHEN I TRY TO TURN THE WHEEL BACK STRAIGHT

MY HUSBAND WAS DRIVING MY 2017 CHRYSLER PACIFICA ON 9/9/2019 AROUND AN S TURN WHEN SUDDENLY THE VAN LOST ITS POWER STEERING. HE COULD NOT CONTROL THE VEHICLE THAT WAS TRAVELING APPROXIMATELY 30 MPH. HE COULDN'T BREAK AND THE VAN HIT A CURB WHICH CAUSED THE VEHICLE TO BLOW OUT BOTH DRIVER SIDE TIRES AND RIP THE DRIVERS FRONT STRUT APART. IN JUNE OF 2019 AFTER RECEIVING THE NOTICE OF RECALL V53, I TOOK MY VAN TO THE DEALERSHIP TO FIX THAT RECALL AND ANY OTHER RECALLS IT MAY HAVE. I WAITED APPROXIMATELY AND 1 HOUR AND 30 MINUTES WHILE MY VEHICLE WAS BEING FIXED. I WAS TOLD THAT ALL WERE COMPLETED AND WAS HANDED THE KEYS. RIGHT AFTER THE ACCIDENT I RECEIVED AN EMAIL ABOUT THE RECALL. I CALLED THE DEALERSHIP AND THEY TOLD ME THEY DIDN'T FIX RECALL NUMBER V53. I CONTACTED CHRYSLER ABOUT THE ACCIDENT AND THEY SENT AN INVESTIGATOR OUT TO INSPECT THE VAN. IN RETURN I RECEIVED A LETTER FROM FCA SAYING THAT THEY COULDN'T FIND ANY ISSUES. I FORMALLY BELIEVE A MALFUNCTION HAPPENED AT THE TIME OF THE ACCIDENT. OVER THE COURSE OF SEVERAL MONTHS SINCE OWNING THE VEHICLE IT HAD SHOWED SIGNS OF AN EXISTING PROBLEM WHICH WE MADE COMPLAINTS AT THE DEALERSHIP AND NOTHING WAS EVER FOUND. WHEN YOU COME TO A STOP OR SLOW DOWN TO COME TO A STOP/YIELD AND ACCELERATE THE VAN WOULD BUCK AND OR JERK AS IF IT WERE TO LOOSE POWER AND SHUT OFF. SOMETHING IS WRONG WITH THE VAN WHETHER IT'S RELATED TO RECALL V53 OR AN UN-IDENTIFIED PROBLEM.

TRANSMISSIONS JERKS HARD WHEN YOU GO FROM A LOW SPEED TO A HIGHER SPEED. PLUS IT WON'T RESPND WHEN YOU PRESS ON THE GAS. TRIED CROSSING AN INTERSECTION AND GOT STUCK IN THE MIDDLE FOR A FEW SECONDS WITH CARA COMING AT ME BECAUSE IT WOULD NOT GO. WAS PRESSING ON THE GAS BUT NO RESPONSE. NOW THE PAINT IS AL BUBBLING UP AROUND THE EDGE OF MY HOOD. THE TRANSMISSION ISSUES HAS BEEN GOING ON SINCE I GOT THE CAR. CHRYSLER WILL DO NOTHING. THE PAINT STARTED A COUPLE MONTHS AGO.

PURCHASED VEHICLE NEW DEC 2, 2016 AND IT HAD PROBLEMS WITH JERKING WHEN SHIFTING AND SOMETIMES NOT WANTING TO SPEED UP. COMPLAINED TO DEALERSHIP BUT THEY FOUND NOTHING ON COMPUTER READOUT BUT DID MENTION THAT THE TRANSMISSION HAD TO ADJUST TO MY DRIVING. THIS CONTINUED AND I CONTINUED TO MENTION IT WHENEVER TOOK VEHICLE IN FOR SERVICING OR RECALLS. ON RECALL WAS TO REPLACE A CONTROL MODULE OF SOME SORT------NOW AFTER THIS MODULE WAS CHANGED THE JERKING WAS LESS FREQUENT AND SO I LIVED WITH IT. NOW SEPT 21, 2019, I HAD JUST STARTED CAR AND WAS STARTED DOWN A SIDE STREET IN GRANT PARK, IL. WHEN CAR STARTED JERKING REAL BAD AND ENGINE LIGHT CAME ON, A RED WARNING LIGHT CAME ON, AND A ALARM LIKE THE "SEAT BELT NOT HOOKEDUP" CAME ON. I QUICKLY STOPPED TURNED CAR OFF AND WAITED ABOUT 5 MINUTES. STARTED CAR BACK UP, RED WARNING LIGHT DID NOT COME BACK ON, THE WARNING ALARM DID NOT COME ON, BUT THE ENGINE LIT STAYED ON. SEPT 23, 2019 TOOK CAR TO DEALER WHERE SERVICE MANAGER PUT IT ON THE COMPUTER BUT IT DID NOT HAVE ANY PROBLEM MESSAGES AND THE ENGINE LIGHT ON THE INSTRUMENT PANEL TURN OFF. SERVICE MANAGER SAID HE WOULD HAVE ME BRING IT BACK IN LATER THIS WEEK SO IT CAN BE LOOKED AT. SERVICE MANAGER WHO I KNOW WELL DID MENTIONED AS WE WERE TALKING THAT A LOT OF PEOPLE HAVE COMPLAINED ABOUT THIS TRANSMISSION LIKE I HAVE. I HAVE OVER 45000 MILES ON THIS VEHICLE AND SHOULD THIS TRANSMISSION LATER BE DEEMED BAD, I DON'T FEEL I SHOULD HAVE TO PAY TO GET IT FIXED.

AS I WAS DRIVING DOWN THE HIGHWAY MY PASSENGER WINDOW SUDDENLY ROLLED DOWN THEN MY DASHBOARD LIGHTS FLICKED ON AND OFF MULTIPLE TIMES. THE BATTERY LIGHT AND NO TRACTION LIGHT BLINKED, TOO. AS I WENT TO PULL OVER TO STOP, THE CAR COMPLETELY SHUT OFF ONCE I BRAKED. I WAS ABLE TO RESTART AND CONTINUE DRIVING AT THAT TIME. I WAS GOING ROUGHLY 65 MPH WHEN THE INITIAL PROBLEM BEGAN.

WITH JUST OVER 45,000 MILES ON THE ODOMETER, THE VAN DEVELOPED A LEAK IN THE VACUUM BOOSTER. THIS INITIALLY HAPPENED WHILE STOPPED AT A STOP LIGHT. THE VAN WOULD CONTINUE TO ROLL FORWARD UNTIL WE PUT IT IN NEUTRAL. WHEN WE TOOK IT TO THE DEALER FOR REPAIRS, THEY VERIFIED THAT IT WAS A LEAK IN THE BRAKE BOOSTER AND THAT IT WAS NOT COVERED UNDER WARRANTY WITH THE MILES WE HAD ON THE VAN. THEY ALSO VERIFIED THAT THERE WAS NO RECALL ON THIS.

THE BRAKES ROUTINELY ARE SLOW OR STIFF TO ENGAGE. WHILE DRIVING, THE BRAKE IS APPLIED AND THE VEHICLE STARTS SLOWING DOWN; THEN IT SEEMS LIKE THE BRAKES QUIT WORKING. IT IS VERY UNSETTLING. I PRESSED DOWN HARD(ER) ON THE BRAKES AND THEY ENGAGED. MULTIPLE TIMES THIS HAS CAUSED ME TO ALMOST CRASH. ON ONE INSTANCE (WHILE IN MOTION), I WAS UNABLE TO STOP AT A RED LIGHT -- ROLLING STRAIGHT THROUGH. ON ANOTHER OCCASION, I WAS ABLE TO SLOW AT A STOP SIGN, BUT NOT COME TO A COMPLETE STOP. THE DEALER HAD THE VEHICLE FOR THREE WEEKS AND INITIALLY STATED THAT IT WAS AN ISSUE WITH THE BRAKE BOOSTER, BUT LATER STATED THAT THEY COULD NOT REPLICATE THE ISSUE, SO THEY RETURNED THE VEHICLE TO US WITHOUT ANY REPAIR.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED FOR APPROXIMATELY THREE TO FOUR SECONDS WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AUTO PLAZA CHRYSLER DODGE JEEP RAM FARMINGTON (970 E WOODLAWN DR, FARMINGTON, MO 63640, (573) 431-7800) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION MODULE DEFAULTED AND THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 74,300.

ON SEPTEMBER 16, 2019 NEAR 10 AM MY 2017 CHRYSLER PACIFICA WAS PARKED IN FAMILY GARAGE SINCE THE 13TH WITHOUT BEING DRIVEN. THE KEY FOB DIDN'T WORK AND NO POWER WAS AVAILABLE TO START OR ACCESSORIES. AN ATTEMPT WAS MADE TO JUMP IT WITH CABLES FROM MY WIFE'S CAR AND IT WOULD NOT START. TOW WAS REQUEST TO NEAR BY DODGE DEALER JACK PHELAN IN COUNTRYSIDE, ILL. EARLY AFTERNOON TWO DIFFERENT TOW TRUCK COMPANIES WERE SUMMONED AND THEY BOTH WERE UNSUCCESSFUL IN JUMPING IT.AFTER TWO DAYS THEY STATED THE BATTERIES WERE DEFECTIVE AND BOTH NEEDED REPLACEMENT. STILL UNDER WARRANTY OTHERWISE COST WAS GIVEN AS OVER $600.00.

DRIVING VEHICLE AND IT JUST TURNS OFF. I AM 80 AND IT TURNED OFF IN TRAFFIC CIRCLE. IT HAS HAPPENED TWICE AND IS EXACTLY DESCRIBED IN JUNE RECALL. VEHICLE HAS NO OPEN RECALLS AND HAS HAPPENED TWICE IN LAST WEEK.

WHILE LEAVING THE NEIGHBORHOOD, CAME TO A STOP, AUTO STOP/START ENGAGED, RELEASED BRAKE TO ACCELERATE, VEHICLE DIED. MOVED SHIFTER TO PARK AND ATTEMPTED TO RESTART. ODD STUTTERING SOUND LIKE THE ENGINE CAN'T TURN OVER. REPEATED SEVERAL TIMES WITHOUT SUCCESS, THEN CALLED FOR A TOW TO DEALER. RADIO STILL WORKED AND BOTH BATTERIES HAD BEEN REPLACED ABOUT 3 WEEKS AGO. DEALER SAYS ABS ERROR LIGHT IS ON BUT VEHICLE STARTED. AWAITING DIAGNOSIS.

VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 35 MPH WHEN IT SPONTANEOUSLY BECAME EXTREMELY LOWER ON POWER AND LOST ALL POWER STEERING ALONG WITH NUMEROUS ERROR MESSAGES AND DASH LIGHTS BEING ILLUMINATED. THE VAN WAS ABLE TO BE DRIVEN INTO A PARKING LOT WHERE IT WAS RESTARTED AND DRIVEN THROUGH THE LOT. AFTER APPROXIMATELY 30 SECONDS THE VAN HAD THE EXACT SAME ISSUE BUT THIS TIME WAS NOT ABLE TO BE RESTARTED. MARTINS CHRYSLER OF UNTION GROVE WISCONSIN CAME AND PICKED UP THE VEHICLE. THE OWNER OF MARTINS SAID THE VEHICLE STARTED BUT THEN HE EXPERIENCED THE SAME ISSUE WE HAD. ASIDE FROM SOME START/STOP AND ELECTRICAL/CHARGING SYSTEM ERROR MESSAGES PREVIOUSLY THERE WAS NO WARNING AT THE TIME OF THIS INCIDENT. WE'VE HAD THE VAN IN BEFORE FOR THESE ERROR MESSAGES BUT THE DEALER NEVER FOUND THE CAUSE OF THE ISSUE.

VEHICLE WILL CONSTANTLY HARD SHIFT. EITHER FROM A COMPLETE STOP, WHERE IT WILL THEN HARD SHIFT AND JERK YOU FORWARD. SOMETIMES MULTIPLE TIMES IN A ROW. HAVE ALSO EXPERIENCED PRESSING ON THE GAS PEDAL IN A INTERSECTION AND NOTHING. WILL NOT GO AND THEN ALL THE SUDDEN DOES A HARD SHIFT AND WILL ACCELERATE. THIS HAS BEEN ON CITY STREETS AND HIGHWAY. MANY TIMES IT WILL BE FROM A COMPLETE STOP. HAVE TAKEN IT INTO THE SERVICE DEPARTMENT WHERE I PURCHASED THE VEHICLE 1 YEAR AGO. FIND NOTHING WRONG WITH IT. NEVER TAKEN IT IN FOR ANY OTHER ISSUE.

AFTER SEVERAL STOPS FOR SHOPPING THE VAN WOULD CRANK OVER BUT NOT START, REPEATEDLY. AFTER 15 MINUTES OF TRYING AND A 5 MINUTE COOLDOWN THE VAN STARTED.

THE 2ND AND 3RD ROW ARE NOT COMPATIBLE WITH PROPER CAR SEAT INSTALLATION.

WE PURCHASED THE VEHICLE IN SEPT 2017. ABOUT A MONTH AFTER WE PURCHASE THE BRAND NEW VAN, WE STARTED HAVING ISSUE WITH THE TRANSMISSION SLAMMING IN TO GEAR. THE FIRST TIME IT HAPPENED, WE LITERALLY THOUGHT THE PERSON BEHIND US AT REAR ENDED UP THE JOLT WAS THAT BAD. UPON PULLING OVER AND INSPECTING, WE DISCOVERED WE WERENT. OVER THE LAST 23 MONTHS, WE HAVE HAD NOTHING BUT ISSUES WITH THE TRANSMISSION. IT SHIFTS SO AT TIMES IT MAKES YOU DIZZY. THIS TAKES PLACE BETWEEN 10-17 MPH. IN AUGUST 2018, OUR FAMILY WAS ON OUR WAY TO A FUN DAY WHEN AT 10MPH THE VAN SLAMMED SO HARD ALL 5 OF US IN THE VAN FELT OUR NECKS CRACK AND WE GOT DIZZY INSTANTLY. NEEDLESS TO SAY, WE HAD TO PULL OVER BECAUSE I COULDNT SEE STRAIGHT TO DRIVE AND MY ELDERLY MOTHER HURT FOR 3 DAYS. I TOLD HER TO GO TO THE ER FOR PROOF THAT THE VAN IS HURTING THE PEOPLE DRIVING IT. WE HAVE CALLED THE DEALERSHIP ON SEVERAL OCCASIONS AND THEY WONT DO ANYTHING. TELLING US THEY CAN REPROGRAM THE TRANSMISSION. GIVE IT TIME, THE TRANNY NEEDS TO ADJUST HOW WE DRIVE NEVER FIXES THE ISSUE AT ALL. WE HAVE AN ALMOST 2 YEAR OLD TODDLER AND WE ARE PETRIFIED TO TURN HER TO FORWARD FACING IN FEAR IF THE TRANSMISSION SLAMS, IT WOULD BREAK HER NECK. YES, THE VAN HAD 32,000 MILES OR SO ON IT BUT ITS OUR PRIMARY VEHICLE. WE CANT SIT HOME AND TWIDDLE OUR THUMBS. SO, YES UNFORTUNATELY WE HAVE TO STILL DRIVE THIS VAN, EVEN IF IT KILLS US.

VEHICLE STALLING DUE TO DEAD BATTERY ACCORDING TO DEALERSHIP. VEHICLE STALLED WHILE DRIVING. I WAS ABLE TO START IT AGAIN AFTER COMING TO A STOP, BUT IT TOOK 3 TIMES PUSHING THE START BUTTON BEFORE IT TURNED OVER. HAD THE VEHICLE TOWED TO THE DEALERSHIP TO RUN DIAGNOSTIC AND THEY CONCLUDED THE BATTERY WAS DEAD AND NO OTHER MALFUNCTION WAS REPORTED.

I WAS HIT HEAD-ON BY A DRIVER TRAVELLING IN THE OPPOSITE LANE WHO WENT OVER A MEDIAN ON A 45 MPH CITY STREET. I HAD A SPLIT SECOND TO START BRAKING BUT THE OTHER DRIVER DID NOT EVEN ATTEMPT TO STOP. NONE OF THE AIRBAGS IN THE VAN DEPLOYED. I WAS INJURED AND THE VAN HAD EXTENSIVE FRONT END DAMAGE.

VEHICLE IS SLAMMING INTO GEAR GENERALLY IN 2ND OR 3RD GEAR.. WE HAVE CONTACTED CHRYSLER CORPORATE AS WELL AS THE DEALER MULTIPLE TIMES HOWEVER WE ARE TOLD THEY CANNOT REPLICATE. THE PROBLEM CONTINUES TO WORSEN

FIRST TIME APEX AUGUST 6, 2019 - STARTED CAR IN DRIVEWAY. PROCEEDED TO DRIVE OUT OF DRIVEWAY AND ENGINE SHUT OFF. SECOND TIME WAS SEPTEMBER 7, 2019. IN A PARKING LOT AT STORE STARTED CAR. PROCEEDED OUT OF PARKING LOT ONTO A SMALL STREET TO A STOP SIGN AT END OF STREET. PULLED OUT OF STREET ONTO 4 LANE HIGHWAY WHEN ENGINE SHUT OFF. WERE ABLE TO JUST MAKE IT TO THE CENTER TURNING LANE TO STOP AND RESTART CAR. CAR WAS PURCHASED AT A CHRYSLER DEALER USED ON JULY 5, 2019. NO NOTICE WAS GIVEN TO US REGARDING ISSUES WITH THIS MAKE/MODEL.

BACK UP CAMERA HAS START TO MALFUNCTION. MORE TIMES THAN NOT WHEN YOU GO INTO REVERSE THE CAMERA EITHER COMES UP BLACK, BLACK WITH WARNING LINES, BLUE SCREEN, FUZZY PICTURES, GREAT PICTURES THEN YOU MOVE AND IT FREEZES. THIS IS BECOMING RIDICULOUS WITH A PRETTY MUCH BRAND NEW VEHICLE. NEEDS TO BE ADDRESSED AND FIXED PROPERLY.

OUR PACIFICA HAS A PROBLEM WHEN STARTING FROM A COMPLETE STOP, ACCELERATING, USUALLY AROUND A TURN. EXACTLY AT 15-18 MPH (FIRST TO SECOND OR SECOND TO THIRD GEARS), THE VAN WILL HAVE A VERY LARGE JERK, THE GAS PEDAL MUST BE RELEASED, LOSING ACCELERATION. ONCE THIS HAS PASSED, YOU CAN PROCEED WITH ACCELERATING AS NORMAL. THE JOLT FROM THE SHIFT FEELS LIKE YOU HAVE BEEN REAR ENDED, CAUSING SLIGHT WHIPLASH IF YOU ARE NOT READY FOR IT. THIS PROBLEM USUALLY COME IN SPURTS, NOT HAPPENING FOR SEVERAL WEEKS, THEN 1 OR 2 A DAY FOR A FEW DAYS. THE DEALER REVIEWED THE PROBLEM AND "WAS NOT ABLE TO REPLICATE THE ISSUE" SO NOTHING IS WRONG WITH THE VEHICLE ACCORDING TO THEM. THIS ISSUE HAS OCCURRED SINCE ABOUT 10,000 MILES ON THE ODOMETER.

SERVICE SHIFTER WARNING- VEHICLE DECIDES TO GIVE THIS WARNING WHICH CAUSES VAN TO LOCK TRANSMISSION IN PARK AND ENGAGES E-BRAKE. LUCKILY THIS HAS ONLY HAPPENED WHEN VEHICLE IS STATIONARY, BUT HAS OCCURRED ON NEIGHBORHOOD STREET, IN RESTAURANT DRIVE THRU, IN OUR DRIVEWAY AND IN PARKING LOTS. WE CONTINUE TO HAVE THIS ISSUE EVEN AFTER DEALERSHIP REPLACED TRANSMISSION VALVE BODY CONTROL THAT WAS EXPECTED TO FIX THE ONGOING PROBLEM. VAN HAS BEEN TOWED OR OUT OF SERVICE 4 TIMES NOW FOR SAME ISSUE.

AIR BAG SENSOR LIGHT CONTINUED TO COME ON AND THE DEALERSHIP DETERMINED THAT THE AIR BAG SENSOR IN THE PASSENGER SEAT WAS MALFUNCTIONING. THE NOTIFICATION STATED, "YOUR VEHICLE'S AIR BAG WARNING LIGHT RECENTLY INDICATED THE AIR BAG SYSTEM MAY NOT BE WORKING PROPERLY. THE AIR BAGS IN YOUR VEHICLE MIGHT NOT INFLATE IN A COLLISION, OR THEY COULD INFLATE WITHOUT A COLLISION IF YOU DO NOT GET THE REQUIRED SERVICE. HAVE YOUR VEHICLE CHECKED AT YOUR DEALERSHIP." THE REPLACEMENT WOULD COST OVER $300. OUR CHRYSLER PACIFICA IS JUST OUT OF WARRANTY AS IT IS A 2017 WITH 43,000 MILES ON IT, SO THIS SENSOR ISSUE WOULD NOT BE COVERED. THIS SEEMS LIKE A POSSIBLE RECALL CONSIDERING IT HAPPENED IN A VEHICLE ONLY 2.5 YEARS OLD.

VEHICLE WILL NOT START. STARTING GEAR SHIFTER PROBLEM. NOTE THAT VEHICLE IS IN PARK, VEHICLE NOT READING SHIFTER LOCATION. VEHICLE WAS WORKING FINE THE DAY PRIOR TO INCIDENT WAS PARKED OVERNIGHT IN MY DRIVEWAY ISSUE PRESENTED ITSELF THE FOLLOWING MORNING WHEN TRYING TO START.

WE TOOK A 7 HR TRIP IN OUR 2017 PACIFICA ON SAT BACK HOME FROM VACATION. THE NEXT DAY WE DROVE TO A LOCAL MOVIE THEATER. WE OBSERVED SEVERAL WARNING LIGHTS APPEAR FOR NO REASON. THE NEXT DAY THE VAN WOULD NOT START. BOTH BATTERIES ARE DEAD. WE USED A BATTERY CHARGE TO CHARGE MAIN BATTERY BUT IT WOULD ONLY CHARGE TO 11,6 AND WILL NOT START THE VAN. WE TRIED JUMPER CABLES. NOTHING WILL START THE VAN. WHEN ROADSIDE ASSISTANCE CAME TO TOW THE VAN TO THE SHOP THE MANUAL PARK RELEASE DID NOT WORK AND THE REAR TIRES WERE LOCKED. SOMETHING IS SERIOUSLY DRAINING THE BATTERY AS SOON AS YOU TAKE IT OFF THE BATTERY CHARGER. SOMETHING IN THE COMPUTER IS SUCKING ALL THE LIFE FROM THE BATTERY. VERY FRUSTRATING SINCE I JUST TOOK THE VAN INTO THE SHOP A COUPLE OF WEEKS AGO TO GET THE FOURTH RECALL ISSUE FIXED.

THE CAR SIMPLYWONT START. CHECK ENGINE LIGHT TURNED ON, SERVICE ABS, SERVICE ESC, PARKING BRAKE UNAVAILABLE, POWER STEERING UNAVAILABLE. THE POWER DOORS DONT WORK. SHIFTER IS LOCKEDAND THE AUTO PARK BRAKE WAS LOCKED. THE CAR WONT EVEN SHIFT TO NEUTRAL SO IT CAN BE TOWED.

I TOOK MY VEHICLE TO A GARAGE TO HAVE A CHECK ENGINE LIGHT LOOKED AT. IT WAS DETERMINED THAT IT IS THE ACTIVE GRILL SHUTTER SWITCH. THEY STATED THAT THEY WOULD HAVE TO ORDER THE PART AND DO SOME REWIRING. IF THERE IS NO RECALL, WHY WOULD REWIRING OF ANYTHING BE NEED TO REPAIR THE ISSUE, AND NOT JUST REPLACING THE PART.

WHEN LEAVING FROM A COMPLETE STOP, AT AROUND 20 MPH THE VEHICLE LOSES POWER AND THEN SLAMS INTO GEAR. WHEN THIS HAPPENS IT FEELS LIKE SOMEONE HAS RUN INTO THE BACK OF THE VEHICLE. IT HAPPENS QUITE OFTEN. AT LEAST 2 TO 4 TIMES A DAY. THERE ARE NO INDICATOR LIGHTS THAT COME ON WHEN THE HAPPENS. I HAVE HAD IT TO MULTIPLE DEALER SHOPS TO HAVE IT FIXED BUT IT DOESNT DO IT WHEN SOME TEST DRIVES THE VEHICLE. I HAVE PAID FOR MULTIPLE DIAGNOSTIC TEST AND NOTHING SHOWS AS BEING WRONG. I HAVE READ MULTIPLE COMPLAINTS ABOUT THIS SAME ISSUE BUT NEVER FOUND ANY INFORMATION ON WHAT THE CAUSE COULD BE. THIS HAS BEEN HAPPENING FOR THE LAST 5 MONTHS. VEHICLE IS STILL UNDER MANUFACTURER WARRANTY.

DRIVING MULTIPLE OCCURRENCES OF BRIEF LOSS OF POWER STEERING AT SPEED IN MOTION. HESITATION, DIFFICULT, HARD TO TURN. GOOGLED THIS ISSUE AN OBSERVED A FCA RECALL. I CALLED FCA CUSTOMER SERVICES AND THEY STATED MY VEHICLE IS NOT IN THE RECALL BY VIN. HOWEVER IT IS AN EARLY 2017 MODEL.. I AM FILING THIS AS MY WIFE REPORTED THIS TO ME FOR THE FIRST TIME THAT IT HAD OCCURRED TO HER RECENTLY WHEN DRIVING. AFTER SHE TOLD ME 3 MILES LATER WHILE I WAS DRIVING AT SPEED OFT 45MPH IN A WIDE SWEEPING TURN THE STEERING RESISTED INPUT ON ME TO RETURN TO CENTER AND CAUGHT ME BY SURPRISE FOR A BRIEF SECOND THEN RESUMED BACK TO NORMAL. AT THAT MOMENT I MYSELF HAD JUST WHAT SHE TOLD ME HAPPENED TO HER MULTIPLE TIMES RECENTLY WHEN DRIVING. WE NO LONGER WANT TO DRIVE THE VEHICLE AND DEEM IT A SAFETY RISK DUE TO THIS STEERING ISSUE.

WHEN ACCELERATING FROM A STOP LIGHT OR STOP SIGN THE TRANSMISSION SOMETIMES SHIFTS VERY HARD, CAUSING A JERKING TO PASSENGERS. BROUGHT TO DEALER. THEY SAID NO CODE AND THEY COULDN'T REPLICATE SO NOTHING THEY CAN DO.

WHEN ACCELERATING FROM A COMPLETE STOP OR IN BETWEEN 5-10 MPH THERE IS NO FORWARD MOVEMENT BUT AS THE ACCELERATOR IS PUSHED THE RPM'S GO UP UNTIL THERE IS A REAR IMPACT TYPE FEELING THAT OCCURS AND THE TRANSMISSION ENGAGES AND AT THIS POINT THE VEHICLE CONTINUES FORWARD. IN THE INSTANCES WHERE IT HAPPENS AT THE 5-10 MPH AREA, IT TYPICALLY HAPPENS WHEN YOU LET OFF THE ACCELERATOR AND 'COAST' THEN PUSH THE ACCELERATOR TO GO CONTINUE FORWARD. THIS HAS BEEN OCCURRING SINCE I PURCHASED THE VEHICLE IN 2017 AND WAS TOLD BY THE DEALERSHIP THAT THIS BEHAVIOR FROM THE VEHICLE IS A 'CHARACTERISTIC' OF THE VAN. I HAVE FILED NUMEROUS COMPLAINTS WITH CHRYSLER AND EVERYTIME I TAKE IT TO THE DEALERSHIPS I COMPLAINT ABOUT THIS AS WELL. I ALSO HAD TO HAVE THE ENGINE AND TRANSMISSION MOUNTS REPLACED AND EVEN AFTER FIXING THOSE THE VEHICLE STILL CONTINUES TO HAVE THIS ISSUE. IT IS NOT HAPPENING CONSISTENTLY BUT APPROXIMATELY 5-10 TIMES A WEEK. L

WHILE IN CRUISE CONTROL I HAD TO ACCELERATE AND THE TRANSMISSION SLAMMED INTO HIGHER GEAR; FELT LIKE TRANSMISSION COMING OUT OF VEHICLE. ALSO SLAMS WHEN AT A STOP AND PEDAL PUSHED DOWN FAST. ALSO WHILE MOVING AND PEDAL PUSHED DOWN FAST AS WHEN NEEDED TO PASS A VEHICLE. SLAMMING CAN OCCUR WHETHER ON CITY STREETS AT SLOWER SPEEDS OR HIGHWAYS AT HIGHER SPEEDS. WHEN I GO TO A DEALER AND ASK ABOUT RECALLS OR REPORTS OF THE SAME ISSUES THEY SAY NO AND MOVE ON WITH NO FURTHER DISCUSSION. 3 YEAR/36000 MILES WARRANTY COVERS ONLY THROUGH THE EXPECTED/PREDICTED FACTORY LIFE OF THE PARTS. AFTERWARDS, THEY KNOW PARTS WILL FAIL AND CONSUMERS MUST PAY FOR AN EXTENDED WARRANTY, WHICH HAS A DEDUCTIBLE, WHEN PARTS FAIL IF THEY DON'T WANT TO PAY FOR ALL THE REPAIR DUE TO FACTORY FAILURES OF NOT BUILDING A QUALITY ORIENTED VEHICLE, THAT SHOULD LAST AT LEAST 200,00 MILES WITHOUT FAILURES. MY CURRENT MILEAGE IS 38974.

WHEN PARKED, THE CAR WOULD NOT INITIALLY "PUSH TO START" AND WHEN IT DID START IT DISPLAYED ERRORS TO "SERVICE SHIFTER, " "SERVICE PARKING BRAKE, " "PARKING BREAK UNAVAILABLE." VEHICLE WAS PARKED IN GARAGE.

IN THE FIRST 500 MILES OF DRIVING MY NEW PACIFICA ON AT LEAST 5 OCCASIONS I HAVE USED THE TURN SIGNAL AND WHILE PUSHING THE ARM TO SIGNAL I ALSO MANAGE TO PUSH IT FORWARD. I HAVE DONE THIS DURING THE DAY AND THEN WHEN NIGHT COMES I TURN ON THE HEADLIGHTS TO FIND THAT THEY START WITH HIGH BEAMS. AS I NEVER USE HIGH BEAMS THIS COMES AS A SURPRISE AND I DON'T EVEN THINK TO LOOK TO SEE IF IT HAPPENS UNTIL SOMEONE FLASHES THEIR LIGHTS AT ME. HAVING THE HIGH BEAMS ON UNEXPECTEDLY IS NOT SAFE. IT SHOULD BE MUCH HARDER TO ACCIDENTALLY (OR ON PURPOSE) TURN ON THE HIGH BEAMS. OR THERE SHOULD BE A WAY TO DISABLE THE [XXX] THINGS SO THEY NEVER GO ON. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

INQUIRY ON BEHALF OF CONSTITUENT REGARDING THE CONCERNS OF HER 2017 CHRYSLER PACIFICA. *LD THE CONSUMER STATED THE VEHICLE STALLED RANDOMLY ON MULTIPLE OCCASIONS. WHEN THE VEHICLE WOULD STALL IT BECAME DIFFICULT TO RESTART. *JS

ENGINE STALLING WHEN IDLE OR DURING TAKE OFF BUT QUICKLY RESTARTS WHEN PUTTING IT IN PARK. AT TIMES IT GOES DIRECTLY TO PARK ON ITS OWN AFTER SHUTTING DOWN. RECENTLY THE VEHICLE LOST POWER WHILE DRIVING AROUND 50 MPH. I COASTED TO THE STOP LIGHT PUT IT IN PARK AND IT RESTARTED. LOOSING POWER COMPLETELY AFTER STALLING BUT AFTER A FEW MINUTES OF WAITING IT RESTARTS. SHIFT SERVICE WARNING APPEARS BUT RESETS BEFORE TAKING IT TO DEALER. OFTEN SHIFT INDICATOR LIGHTS DON'T WORK BUT WILL AFTER THE CAR RESTARTS HOURS LATER. WINDOWS GO DOWN ON THEIR OWN WHILE DRIVING.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED. ON SOME OCCASIONS, THE VEHICLE WOULD SHUT OFF IN THE MIDDLE OF TRAFFIC AND RESTART. IN ADDITION, THE "AUTO STOP" INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO FOX HILLS CHRYSLER JEEP (734-892-2220, LOCATED AT 111 ANN ARBOR RD, PLYMOUTH, MI 48170) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,500.

WE WERE DRIVING IN MARRIETTA GA AROUND 11AM IN HEAVY TRAFFIC, WHEN MY WIFE STARED TO ACCELERATE THE TRANSMISSION SHIFTED HARD,(I THOUGHT WE GOT REAR ENDED),MY WIFE'S CAR WOULD NOT SHIFT GEARS,SO WE ARE DOING 30MPH IN HEAVY TRAFFIC TRYING TO GET OFF THE ROAD SAFELY WITH OUR KIDS IN THE CAR,SO WE FINALLY GOT OFF THE ROAD, GOT OUT TO CHECK THE CAR,IN CHRYSLER & DODGE NEWER MODELS YOU CANNOT CHECK TRANSMISSION LEVEL BECAUSE OF SEALED DIP STICK,SO I GOOGLED THE PROBLEM,THEIR WAS TONS OF REVIEWS OF THIS PROBLEM FROM CHRYSLER PACIFICA OWNERS, CHRYSLER SAID IT WAS NORMAL FROM THE REVIEWS,THIS CAN'T BE NORMAL,PLEASE CHECK INTO THIS BEFORE SOME ONE GETS KILLED ,(2017 CHRYSLER PACIFICA) THANKS DAVID

MY 22 MONTH OLD WENT OUT THE FRONT DOOR WHILE AT A FAMILY PARTY. HE WENT TO OUR PARKED CAR, PUSHED THE BUTTON ON THE CHRYSLER HANDLE, WENT TO THE FRONT SEAT, LOCKED THE CAR, AND TURN THE CAR IN THE ACC POSITION WHICH BLEW OUT HOT AIR. THE CAR WAS ABLE TO TURN ON BECAUSE THE KEYS WERE LEFT IN THE CAR. HE TRIED CLIMBING IN THE BACK TO PUSH THE BUTTON TO OPEN THE DOOR AGAIN BUT BECAUSE THE CAR WAS LOCKED IT WOULDN'T OPEN. ALL HE HAD TO DO TO GET IN THE CAR WAS PUSH A BUTTON BUT ONCE THE CAR WAS LOCKED IT WAS IMPOSSIBLE FOR HIM TO FIGURE OUT HOW TO GET OUT. HAVING SUCH AN EASY WAY FOR A VAN DOOR TO SLIDE OPEN IS A HUGE SAFETY HAZARD FOR SMALL CHILDREN. I HAVE A VIDEO OF HOW EASY IT WAS FOR HIM TO GET INTO THE CAR AS WELL.

VAN WOULD NOT PICK UP SPEED IN HIGHWAY. PULLED OFF AT NEXT EXIT AND WHILE ATTEMPTING TO PULL OFF TO THE SIDE THE ENGINE STALLED AND SHUT OFF. THE SHUT OFF WAS ON A ROAD. HAD ONE FAILED START THE. WE WERE ABLE TO DRIVE OFF.

AT LEAST 6 TIMES IN THE PAST 8 MONTHS THE VEHICLE HAS FAILED TO START. IT BEHAVES AS IF BOTH BATTERIES ARE DEAD. AFTER USING A TRICKLE CHARGER I CAN GET THE CAR TO START. IT'S BEEN RETURNED TO THE DEALER NUMEROUS TIMES. EACH TIME THEY REPORT THAT THEY CHARGED THE BATTERIES AND EVERYTHING IS FINE AND CHRYSLER WILL NOT LET THEM REPLACE EITHER BATTERY SINCE "NO ERROR CODE IS REPORTED". SUPPOSEDLY THEY CHECKED THE CHARGING SYSTEM AS WELL AS LOOKED FOR A PARASITIC DRAW AND FOUND NOTHING. WE ARE AFRAID TO USE THE VEHICLE LEST WE GET STUCK FAR FROM HOME. IN DESPERATION I REPLACED THE MAIN BATTERY AT MY EXPENSE. IN ALL CASES THE PROBLEM OCCURRED WHEN THE VEHICLE WAS PARKED IN OUR DRIVE. SOME CASES OVERNIGHT AND OTHERS AFTER RETURNING FROM AN ERRAND RUN.

STALLED WHEN I PRESSED ACCELERATOR AND DIED ADTER WAITING FOR A LIGHT. TURNED OFF AND I HAD TO RESTART THE CAR IN AN INTERSECTION WITH A BUS BEHIND ME!

WHILE SITTING AT A STOP LIGHT PRESSING THE BRAKE PEDAL DOWN, THE CAR BEGAN ROLLING FORWARD. THE CAR CONTINUED TO ROLL UNTIL I WAS ABLE TO PRESS THE BRAKE DOWN TO THE FLOOR, AND IT FINALLY STOPPED ROLLING. THE BRAKE PRESSURE BUILT BACK UP AND THE BRAKE LIGHT CAME ON. THE CAR WAS TOWED TO THE DEALERSHIP, THE BREAK CHECK VALVE WAS REPLACED, BUT THE BRAKES CONTINUED TO MALFUNCTION. THE DEALERSHIP HAS THE VEHICLE STILL, AND HAS NOT REPAIRED THE ISSUE.

MY 2017 PACIFICA TOURING PLUS VAN SHUT OFF THREE TIMES. AFTER THE FIRST SHUT OFF I TOOK IT TO DEALER FOR THIS ISSUE, BUT THEY COULD NOT ABLE TO RECREATE THE "SHUT OFF" , THEY SAID THEY FIXED SOMETHING FOR NOT TO SHUT OFF, BUT RECENTLY ON 7/29/19 AND 7/31/19 IT WAS AGAIN ASKED TO MOVE SHIFT TO P AND SHUT OFF, EVEN I TRIED TO RESTART THE ENGINE, IT DIDN'T AFTER 3 TO 4 TIMES TRY IT WAS STARTED AGAIN. I WAS MIDDLE OF THE ROAD WITH SPEED LIMIT 40MPH, LUCKY NONE OF THE VEHICLE WAS NOT CLOSE. I SEE MANY CASES LIKE THIS WITH 2017 CHRYSLER PACIFICA, SO I REQUEST CHRYSLER PACIFICA TO FIX THIS ISSUE ASAP BY RECALLING THE AFFECTED VEHICLES. IT IS ALWAYS LIFE THREATENING DANGEROUS TO THE CUSTOMER. OTHER THAN THIS ISSUE (SHUT OFF) THE VEHICLE IS GOOD.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE ACCELERATING FROM A STOP, THE VEHICLE ABRUPTLY JERKED FORWARD WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO PARKWAY CHRYSLER DODGE JEEP RAM (21560 HALL ROAD, CLINTON TOWNSHIP, MICHIGAN 48038, (586)-800-3578) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE DEALER REPROGRAMMED THE QUICK LEARN AND THE CLEAR SHIFT ADAPTER. THE CONTACT WAS UNSURE IF THE PARTS THAT WERE REPROGRAMMED WERE FOR THE TRANSMISSION OR THE ENGINE; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. AFTER REFUELING THE VEHICLE, THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED AND UNKNOWN WARNING INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO OLATHE DODGE CHRYSLER JEEP RAM (LOCATED AT 15500 W 117TH ST, OLATHE, KS 66062, (913) 780-3700) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,508. PIIR = Y.

I HAVE TAKEN THIS VEHICLE IN FOR REPAIRS MULTIPLE TIMES AND IT IS SCHEDULE FOR REPAIRS AGAIN THIS WEEK. THERE HAVE BEEN MULTIPLE ELECTRICAL ISSUES INCLUDING PROBLEMS WITH THE SLIDING DOORS, ANTI LOCK BRAKE SYSTEM HAD TO BE REPLACED, THE BATTERY SYSTEM IS GROUNDING OUT, ISSUES WITH THE RADIO SCREEN, AND NOW THE AUTO ON OFF SYSTEM IS NOT WORKING. IN ADDITION, I HAD TO TAKE THE VEHICLE IN FOR THE BALL JOINTS BOLTS COMING LOOSE THREE TIME AND THEY JUST USED LOCTITE TO MAKE THEM SAY ON . THEY NEVER REALIGNED THE VEHICLE AND NOW I HAVE TO REPLACE TIRES THAT ARE UNSAFE. CHRYSLER SHOULD OWN THIS AND I AM STILL CONVINCED THE BALL JOINTS COULD BE DAMAGED FROM THIS ISSUE AND THEY SHOULD REPLACE THEM. HOWEVER, THE BIGGEST ISSUE IS THE TRANSMISSION. IT WILL BE GOING IN FOR THE FIFTH TIME THIS WEEK FOR THE SAME ISSUE THAT THE DEALER KEEP CLAIMING IS HOW I DRIVE IT. WHEN TAKING OFF FROM A DEAD STOP THE TRANSMISSION HESITATES, WHICH IS A SERIOUS SAFETY ISSUE. ALSO, WHEN DRIVING AND YOU LET OFF THE ACCELERATOR TO BRAKE IT WILL HAMMER REAL HARD. THIS A SERIOUS SAFETY ISSUE AND CHRYSLER AND THE DEALER REFUSE TO OWN IT. I FILED MY SECOND COMPLAINT WITH CHRYSLER LAST WEEK. THIS ALL NEEDS TO BE RESOLVED SO I HAVE A SAFE VEHICLE FOR MY FAMILY. I FEEL THEY ARE STALLING SO MY WARRANTY WILL RUN OUT AND I HAVE NO RECOURSE.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER PULLING OFF THE FREEWAY AND STOPPING THE VEHICLE, THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LEE'S SUMMIT CHRYSLER (1051 SE OLDHAM PKWY, LEES SUMMIT, MO) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

THE CAR WILL JOLT WHEN ACCELERATING FROM A STOP. USUALLY BETWEEN 1ST AND 2MD FEAR, THE CAR WILL TEMPORARILY STOP ACCELERATING, WHILE THE RPMS HOLD, THEN JOLT FORWARD WHEN THE CAR FINALLY SHIFTS. IT FEELS AS IF YOU HAVE BEEN REAR ENDED. IT MOST OFTEN HAPPENS WHEN I AM TURNING, BUT ALSO HAPPENS GOING STRAIGHT FROM A STOP. PROBLEM STARTED AROUND D 20,000 MILES, HAS BEEN TO THE DEALERSHIP 4 TIMES, WITH 2 SOFTWARE UPDATES AND NO SOLUTION.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE CHECK ENGINE LIGHT COMES ON AND THE CAR STALL, STOPS IN THE MIDDLE OF THE STREET WHILE IM DRIVING WITH MY CHILDREN. IT SPENT OVER A MONTH AT SOUTH SHORE CHRYSLER IN NY BEFORE THEY FIGURED OUT WHAT WAS WRONG, CLAIMED IT WAS FIXED, AND THE SAME THING STARTED HAPPENING ALL OVER AGAIN- CHECK ENGINE LIGHT AND STALLING ON THE ROAD. IT HAS BEEN AT SOUTH SHORE CHRYSLER IN INWOOD FOR ABOUT A MONTH NOW, AND NOTHING HAS BEEN DONE TO FIX THIS CAR. IT IS A DANGER TO DRIVE. I KNOW NY HAS LEMON LAWS AND I WANT CHRYSLER TO BUY ME OUT OF THE REMAINING 6 MONTHS OF MY LEASE AND TAKE RESPONSIBILITY FOR THIS DANGEROUS AND FAULTY CAR.

2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO DEFECTIVE CRUISE CONTROL FEATURE. *LD THE CONSUMER STATED THE FORWARD COLLISION AVOIDANCE SYSTEM WAS INOPERABLE. *JS

AUTO STOP/START MALFUNCTION. AFTER STOP AT LIGHT, ENGINE SHUTS OFF BUT WILL NOT RESTART. HAS OCCURRED AT LEAST 10 TIMES. AFTER LATEST FAILURE, PARKED ENGINE SELF STARTED IN GARAGE, CAUSED CO ALARM TO SOUND AT 1 AM.

VERY HARD GEAR SHIFTS AT LOW SPEED - CITY DRIVING. JOLT TO PASSENGERS - FEELS LIKE A LOW SPEED REAR END BUMP. ALSO, VEHICLE TRANSMISSION MAY NOT ENGAGE WHEN ATTEMPTING 3 POINT TURN. UNABLE TO MOVE. CHECK ENGINE LIGHT NOW ON WITH CODE P0732 - GEAR 2 INCORRECT RATIO.

ELECTRICAL SYSTEM BEGAN ACTING ERRATIC. WHEN PARKED, THE CAR WOULD NOT INITIALLY "PUSH TO START" AND WHEN IT DID START IT DISPLAYED ERRORS TO "SERVICE SHIFTER," "SERVICE PARKING BRAKE," "PARKING BREAK UNAVAILABLE." ON THE DRIVE, WHILE IN MOTION, THE AIR CONDITIONING BEGAN TO INCREASE AND DECREASE IN POWER/SPEED WITHOUT DRIVER INPUT. THE VEHICLE THEN TURNED OFF ON THE HIGHWAY. AFTER RESTARTING AND MAKING IT HOME THE CAR HAD DIFFICULTY TURNING ON AGAIN. THE SLIDING DOORS AND LIFT GATE WERE ALSO SAID TO BE "UNAVAILABLE."

WHEN THE VAN REACHES SPEEDS BETWEEN 35 - 45 MILES PER HOUR, THE TRANSMISSION JERKS. THIS HAPPENS MOSTLY ON THE HIGHWAY OR STREETS WHERE THE SPEED LIMIT IS GREATER THAN 35 MPH.

ENGINE STALLS AFTER IDLING FOR LONG PERIOD OF TIME. SPENT SEVERAL HOURS DRIVING AT NEIGHBORHOOD SPEEDS TO HOUSE HUNT. THIS WOULD INCLUDE IDLING WITH AIR CONDITIONER GOING FOR SEVERAL MINUTES BEFORE MOVING AGAIN. WHILE BEGINNING TO MOVE AFTER BEING AT IDLE FOR SEVERAL MINUTES THE CAR STALLED AND WOULD NOT RESTART. SHUT OFF CAR FOR A MINUTE COMPLETELY AND TRIED TO RESTART. IT WOULD IDLE BUT WOULD NOT RESPOND TO PUSHING ON THE ACCELERATOR. AFTER TWO MORE MINUTES WITH ALL POWER OFF, THE CAR RESTARTED. WE DROVE A MILE AND THE CAR STALLED AGAIN. WAS ABLE TO PULL OFF SAFELY AND WAIT AGAIN FOR A COUPLE OF MINUTES. RESTARTED AND GOT ABOUT A MILE AGAIN BEFORE STALLING. WAITED THREE MINUTES AND RESTARTED AND GOT TWO MILES BEFORE STALLING AGAIN. PULLED OFF WAITED AGAIN, THIS TIME WAS ABLE TO DRIVE HOME. THANK GOODNESS THE TRAFFIC LIGHTS WERE WITH US. THIS CAR WENT INTO THE DEALER FOR THE SAME REASON LAST YEAR FOR THE COMPUTER RESET/REPROGRAM RECALL. IT HAS HAPPENED TWICE SINCE THEN. THIS SITUATION WOULD BE ALMOST IMPOSSIBLE FOR ANY DEALER TO REPLICATE AS IT TAKES SEVERAL HOURS OF DRIVING AND IDLING TO OCCUR. I WILL MENTION THAT I LIVE IN PHOENIX, AZ AND THE TEMPERATURE WAS APX. 110 DEGREES ON THE DAY OF THIS OCCURRENCE ON SATURDAY JULY 20, 2019. THE CAR HAS LESS THAN 7000 MILES AND WAS PURCHASED IN NOVEMBER OF 2017. THIS DOES NOT OCCUR UNDER SIMILAR DRIVING CONDITIONS WHEN THE TEMPERATURE IS BELOW 90 DEGREES. FOR MORE EXPLANATION WHEN THE STALL IS BEING TO OCCUR, THE ACCELERATOR NO LONGER RESPONDS TO THE PUSH ON THE PEDAL. YOU WILL HAVE SEVERAL SECONDS TO PULL OFF THE ROAD BEFORE THE CALL ENGINE STALLS OUT COMPLETELY AND YOU LOSE BRAKES AND STEERING.

1) BRAKED AT A STOP LIGHT CAR STARTED HISSING AND THE BRAKE PUSHED BACK AND THE CAR STARTED TO ROLL FORWARD. SERVICE STATED BRAKE BOOSTER NEEDS REPAIR. 2) TURNING SLOW AS IN BACKING OUT OF PARKING SPOT AND THERE IS A CREAKING SOUND. SERVICE STATES NEEDS WHEEL HUBS NEED REPLACED. CAR IS 67,000 MILES

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS AND SHIFTING GEARS MANUALLY, AN ABNORMAL NOISE WAS HEARD COMING FROM THE VEHICLE. IN ADDITION, THE GEAR SHIFTER WAS NOT SHIFTING APPROPRIATELY. THE VEHICLE WAS TAKEN TO BROWN'S JEEP CHRYSLER DODGE RAM (483 NY-112, PATCHOGUE, NY 11772, (631) 289-8500), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *BF THE CONSUMER STATED VEHICLE WAS TAKEN IN FOR DIAGNOSIS INFORMED BY DEALERSHIP IT WAS TRANSMISSION AND WAITING FOR APPROVAL TO FIX VEHICLE. *TR

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ELECTRICAL SHORT. WHILE PULLING IN THE DRIVEWAY, THE BATTERY LOST POWER AND THE VEHICLE STALLED. ED PAYNE CHRYSLER DODGE JEEP RAM (2101 E EXPRESSWAY 83, WESLACO, TX 78599, (956) 272-1902) INDICATED THAT THE OEM BATTERY WAS NOT AVAILABLE AND THE PART HAD TO BE ORDERED, WHICH MAY NOT BE AVAILABLE UNTIL JULY 18, 2019. A LOANER VEHICLE WAS NOT PROVIDED THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM); ALTHOUGH, THE FAILUREWAS IDENTICAL. THE APPROXIAMTE FAILURE MIELAGE WAS 22,000.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND TURNED OFF ON ITS OWN. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO A NEARBY PARKING LOT, BUT THE VEHICLE STALLED AGAIN. THE CONTACT PURCHASED A NEW BATTERY AND WAS ABLE TO DRIVE THE VEHICLE AT A SLOW SPEED TO HER RESIDENCE. THE CONTACT STATED THAT THE WARNING MESSAGE ON THE INSTRUMENT PANEL INDICATED THAT THE EMERGENCY BRAKE WAS OFF. THE VEHICLE WAS TAKEN TO WALLACE CHRYSLER JEEP DODGE RAM (LOCATED AT 2755 SE FEDERAL HWY, STUART, FL 34994, (772) 220-3600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED THE PREVIOUS YEAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

PROBLEM FIRST OCCURRED IN JANUARY 2019. CAR RAN FINE THE DAY BEFORE AND STARTED UP FINE, WHILE DRIVING IT WENT INTO LIMP MODE.....TOOK THE CAR TO THE PLACE WE BOUGHT IT FROM AND THEY HAD IT TOWED TO VICTORY CHRYSLER IN ROME NY. THEY DIAGNOSED IT AND SAID IT WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. IT RAN FINE UP UNTIL A FEW DAYS AGO WHEN MY WIFE TOOK IT TO A STORE AND CAME OUT ABOUT 30 MINUTES LATER AND IT DID NOT START. WE LEFT IT IN THE PARKING LOT OVERNIGHT AND TRIED IT THE NEXT DAY AND IT STARTED RIGHT UP. ON 7/13/19 WE WENT TO OUR SONS BALL GAME AND AFTER THE GAME IT FAILED TO START AGAIN. WE HAD TO GET A RIDE HOME AND HAVE IT TOWED TO OUR HOME THE NEXT DAY BECAUSE ALL OF THE DEALERSHIPS WERE CLOSED ON THE WEEKEND. IT IS NOW SITTING IN OUR DRIVEWAY!!!!! I BOUGHT THIS TO REPLACE MY 120,000 MILE HONDA ODYSSEY AND IT IS NOT RELIABLE. THIS PROBLEM NEEDS TO BE FIXED ASAP AS WE HAVE SMALL CHILDREN AND NEED SOMETHING RELIABLE.

WE HAVE HAD A FEW CONTINUING PROBLEMS SINCE THE ORIGINAL PURCHASE OF A 2017 CHRYSLER PACIFICA BRAUNABILITY VAN. THE CAR HAS HAD ELECTRICAL ISSUES AND ON 3 OR 4 OCCASIONS HAS SUDDENLY SHUT OFF OR STOPPED WORKING. ONE TIME MAY HAVE BEEN RELATED TO A CAR ACCIDENT MY HUSBAND WAS IN. HE COLLIDED WITH ANOTHER CAR IN 2018, IMMEDIATELY AFTER THE ACCIDENT THE CAR WAS NOT RUNNING, BUT HE HADN'T TURNED IT OFF. IT STARTED BACK UP AGAIN BUT THIS HAPPENED 2 OR 3 TIMES THIS YEAR WITH DIFFERENT ELECTRICAL FEATURES NOT WORKING MAKING THE CAR INOPERABLE AT TIMES. IN ADDITION, THE AIR CONDITIONING SYSTEM HAS CONTINUOUSLY BEEN DYSFUNCTIONAL. WE HAVE HAD IT TO THE DEALERSHIP A FEW TIMES FOR THIS PROBLEM. MOST RECENTLY IT WAS FIXED A COUPLE MONTHS AGO AND IT IS AGAIN NOT WORKING.

IT STARTED WITH CAR NOT STARTING BATTERY LOW , ONCE IT WOULD START 1 OF THE WINDOWS ROLLS DOWN BY ITS SELF , WHEN DRIVING AND STOPPING AT A STOP LIGHT, IT WOULD STALL HAD TO PUT IT PARK TO GET IT TO START IF LUCKY IT WOULD START RIGHT AWAY . ONCE HAD IT NOT WANT TO START ALL THE LIGHTS IN THE SHIFTER WERE ON ,AND COULD NOT TURN OFF OR ON HAD TO UNPLUG BATTERY TO BE ABLE TO START .THERE WAS A RED DOT ON THE DASH AND IT WAS SAYING IGN STABILITY FAILURE WAS ALSO HAVING TRANSMISSION KICK WITH FORCE LIKE I GOT HIT FROM BEHIND

WHILE DRIVING MY 2017 CHRYSLER PACIFICA ON 7/11/2017 THE MINIVAN COMPLETELY SHUT OFF IN THE MIDDLE OF THE INTERSECTION , I HAVE TO PUT IT IN PARK AND START THE VEHICLE AGAIN , HARD SHIFTING IS BEEN A COMMON ISSUE ON A DAILY BASIS .

DURING THE SEVERE BRAKING THE BELTS DID NOT BLOCK. MY SON HIT HIS HEAD VERY HARD IN THE FRONT SEAT. IT WAS VERY DANGEROUS, HE COULD BREAK HIS NECK.

HAVE TAKEN VEHICLE INTO DEALER 3 TIMES FOR HARD SHIFTING,CHECK ENGINE LIGHT, AND WHEN SLOWING DOWN AT TIME A HARD JERK ALMOST LIKE SOMEONE RUNNING IN THE BACK OF THE VEHICLE. THEY CLAIMED ONCE IT WAS THAT THE OIL NEEDED CHANGING AND THIS LAST TIME THAT IT HAD THE WRONG OIL AND OIL FILTER ( WHICH THE DEALER HAD DONE). THEY CAN NEVER HAD THE JERKING ISSUE OR THE HARD SHIFTING ISSUE REPEATED. ALSO RECENTLY IT HESITATES LIKE NO POWER WHEN HITTING THE GAS. OVER HAVING IT IN THE SHOP FOR 2 DAYS EACH TIME AND IT IS STILL UNDER WARRANTY WITH UNDER 30,000 MILES..

WHEN CLOSING THE DRIVER SIDE SLIDING DOOR, IT BOUNCES BACK OPEN ONE TO MULTIPLE TIMES BEFORE LATCHING SHUT 90% OF THE TIME. WE CONFIRM THERE IS NOTHING IN THE WAY OF IT CLOSING. WE HAVE TAKEN IT TO THE DEALERSHIP UNDER WARRANTY MULTIPLE TIMES AND THEY ALWAYS STATE IT CANNOT BE REPLICATED. ALSO, ON THE PASSENGER SIDE SLIDING DOOR IF SOMETHING GETS IN THE WAY IT WILL ONLY OPEN A SMALL PORTION VERSUS OPENING ALL THE WAY UP OR SHUTTING COMPLETELY. IF A CHILD PUTS THEIR FOOT UP, THE DOOR WILL STOP WITHOUT OPENING BACK UP. THERE IS NO ALERT/WARNING ON THE DASHBOARD AND YOU EASILY DRIVE AWAY WITH THE SLIDING DOOR PARTIALLY OPEN, VERY DANGEROUS. ANOTHER ITEM, IF YOU LEAVE A BACK DOOR OPEN, THE VAN WILL ALLOW YOU TO PUT IT IN GEAR WITHOUT MANUALLY TAKING OFF THE PARKING ASSIST OR AGAIN NOTIFYING YOU THERE IS AN OPEN DOOR. IT WILL NOT DO YOU ANY GOOD TO SEND PICTURES BUT I CAN CERTAINLY SEND A VIDEO. THIS IS BEEN ONGOING SINCE APRIL 2018 WHEN WE PURCHASED THE VEHICLE INITIALLY.

STALLING STOP/START FEATURE

WE BOUGHT THE CAR NEW AND THERE HAS BEEN AN ON GOING RANDOM PROBLEM CAR THAT FEELS LIKE A HARD JOLT, LIKE BEING HIT FROM BEHIND, A LOUD CLUNK NOISE AND HESITATION WHEN IT IS SHIFTING GEARS. IT STARTED SHORTLY AFTER 10,000 MILES AND STILL CONTINUES AT 50,000 MILES. IT HAPPENS THE MAJORITY OF THE TIME AT 15MPH BUT HAS HAPPENED AT 35 MPH ALSO. WE HAVE HAD TO BE CHECKED BY THE DEALERSHIP SEVERAL TIMES AND THEY CAN NOT DUPLICATE THE PROBLEM ON DEMAND. THEY HAVE UPDATED SOFTWARE AND REPLACED A MODULE BUT IT STILL OCCURS. THIS IS A SAFETY ISSUE AS WE HAVE NO IDEA WHEN THIS WILL HAPPEN AND COULD EASILY CAUSE AN ACCIDENT. THE LAST TIME IT HAPPENED FIVE TIMES WITHIN A TWO HOUR TIME PERIOD. WE DROVE STRAIGHT TO THE DEALER AND THEY KEPT THE CAR EIGHT DAYS AND WERE NEVER ABLE TO DUPLICATE THE PROBLEM SO WE WERE TOLD THERE IS NOTHING WRONG WITH THE CAR. IT IS JUST NOT TRUE. CHRYSLER CARES SAID SINCE THERE IS NOTHING TO FIX THEY CANNOT HELP US. WE HAVE NO CHOICE BUT TO GET RID OF THE CAR FOR THE SAFETY OF OUR FAMILY.

I TOOK MY CAR 2 TIMES ALREADY TO THE CHRYSLER SERVICE CENTER TO INVESTIGATE STEERING WHEEL PROBLEM, AND THEY TOLD ME THAT THEY COULDNT FIND OUT ANY PROBLEM. IT FEELS LIKE LOCKING WHEN YOU TURN THE STEERING WHEEL AND TURN TO OTHER WAY. MY 3 BABIES ARE RIDING IN THIS CAR AND I WORRY SO MUCH. IT HAPPENS LOW SPEED AND HIGH SPEED ALSO (30 - 70 MPH)

THE FORWARD COLLISON AND ADVANCE WARNING ACTIVE BRAKING SYSEM IS A FARCE. I HAVE TAKEN THE VEHICLE TO THE DEALER TO HAVE IT WORKED ON BUT TO NO AVIAIL. I HAD AN ACCIDENT AND THERE WAS NO WARNING AND NO BRAKING. AT ONE TIME THEY SUGGESTED IT WORKED BUT YOU NEEDED TO HAVE THE CRUISE CONTROL SYSTEM ON, ALTHOUGH THE TWO SYSTEMS USE THE SAME FORWARD CAMERA THEY ARE SEPARATE SYSTEMS. ANY DRIVER THAT RELIES ON THIS EXPENSIVE SYSTEM FOR ANY KIND OF AID IS IN FOR A DEADLY TRUTRH THAT THE SYSTEM IS DEFECTIVE. I HAVE REPEATREDLY TRIED TO TEST THE SYSTEM AND I GET NOTHING.

FIRST, THE TWO BATTERIES IN THE VEHICLES ARE FAILING PREMATURELY. OURS JUST FAILED ABOUT A WEEK AFTER THE START/STOP SYSTEM LIGHT ACTIVATED ON DASH. OUR VAN WAS PARKED FOR 7 DAYS AT AN AIRPORT AND UPON RETURNING FROM VACATION THE BATTERIES WERE DEAD AND UNABLE TO BE RECHARGED. IRONICALLY, MY SISTER-IN LAW IN CALIFORNIA WHOM WE WERE VISITING, HAD THE EXACT SAME PROBLEM WITH THEIRS WHILE WE WERE THERE. AGAIN, A 2017 CHRYSLER PACIFICA. MY RESEARCH SHOWS THIS IS A REOCCURRING ISSUE ALL ACROSS THE COUNTRY ACCORDING TO GOOGLE RESEARCH AND CARCOMPLAINTS.COM. SOME PEOPLE ARE HAVING THEIR VAN DIE OR STALL WHILE IN MOTION. SECOND, THERE IS A PROBLEM WITH THE PAINT BUBBLING UP AROUND THE HOOD EDGES. AGAIN, MY RESEARCH ON GOOGLE AND CARCOMPLAINTS.COM REVEALS MANY ARE SUFFERING THIS BUBBLING PAINT ISSUE. LAST, THE TRANSMISSION HAS AN EXTREMELY HARD SHIFT INTERMITTENTLY BETWEEN 10 TO 15 MPH. SO HARD IN FACT, IT FEELS AS IF YOU HAVE BEEN REAR ENDED. AGAIN, RESEARCH ON GOOGLE AND CARCOMPLAINTS,COM AND PACIFICA FORUMS, INDICATE THIS IS NOT AN ISOLATED ISSUE. MANY ARE EXPERIENCING THIS ISSUE.

FOR A YEAR NOW OUR TRANSMISSION SLIPS WHEN GOING INTO FIRST GEAR. THE VAN WILL COME TO A COMPLETE STOP AND THEN CONTINUE MOVING WHICH RESULTS IN A HARD JERK. IT WAS SO BAD ON A TRIP THAT THE CHECK ENGINE LIGHT CAME ON AND WE COULD NOT GET THE VAN OUT OF FIRST GEAR. WE WERE EVEN TRYING TO DRIVE OVER THE OHIO RIVER AT THE TIME! WE TOOK THE VAN TO THE DEALERSHIP. THE DEALERSHIP RESET THE VAN BUT THE ISSUES STILL OCCURRED. WE WERE INFORMED BY THE DEALER THAT CHYRSLER WILL NOT FIX THE ISSUES UNTIL OUR CHECK ENGINE LIGHT COMES ON AGAIN. WE CONTINUE TO HAVE THE JERKING ISSUES AND THE TRANSMISSION CONTINUES TO SLIP. NOW THE VAN WANTS TO EXCEL AT TIMES. WE ARE COMPLETELY FRUSTRATED WITH OUR VAN!! I AM THE PRIMARY DRIVER AND HAVE AN EXTREMELY BAD BACK! THE JERKING IS CAUSING ISSUES WITH MY BACK. WE WOULD NEVER RECOMMEND A CHRYSLER PACIFICA. I CAN'T BELIEVE CHRYSLER WILLING TO PUT US IN DANGER!!

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO HESITATE AND THE SECURITY SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE ENGINE SEIZED ON THE SIDE OF THE ROAD. THE CONTACT HAD TO JUMP START THE VEHICLE, BUT THE FAILURE RECURRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A NEW BATTERY WAS PURCHASED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

PACIFICA TURNED ITSELF OFF WHEN TURNING LEFT SLOWLY ON A HILL. I HAD TO START IT AGAIN. NO WARNING LIGHTS OR OTHER INDICATORS.

HARD SHIFTING IN LOW GEAR (AND NOW SOMETIMES AT HIGH SPEED). THE PROBLEM BEGAN BEFORE 25,000 MILES. HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES FOR A FIX. I'M ALWAYS TOLD THE PROBLEM CAN'T BE REPRODUCED. I'M NOW JUST WAITING FOR THE TRANSMISSION TO FAIL. THIS IS UNACCEPTABLE.

WHEN THE CAR IS EITHER STOPPED, IN PARK, OR SHUT OFF AND YOU OPEN EITHER SECOND ROW POWER SLIDING DOOR IT WILL OPEN 99% OF THE WAY AND THEN CLOSE ON ITS OWN. THE SAME IS TRUE IF YOU ARE TRYING TO CLOSE THE DOOR, IT WILL CLOSE ALMOST ALL THE WAY AND THEN JUST REOPEN. SOMETIMES IT CAN TAKE NUMEROUS TRIES BEFORE THE DOOR OPENS OR CLOSES COMPLETELY. THERE ARE NO OBSTRUCTIONS, OR ANYTHING AT ALL IN THE WAY THAT WOULD CAUSE THIS TO HAPPEN. I PICKED A DATE OF JUNE 3RD BECAUSE YOU ASKED FOR A SPECIFIC DATE, BUT THIS HAPPENS ALL THE TIME.

AUG 2017 PURCHASED AT 14K MILES, THEN RATTLE NOISE ON START UP, THEN RATTLE NOISE UPON PRESSING THE GAS PEDAL WHILE ACCELERATING OR DE ACCELERATING, NOW DOWNSHIFTING HARD, SHIFTING HARD TO THE POINT IT GETS STUCK FOR A SECOND, PEOPLE HAVE ALMOST REAR ENDED ME, I HAVE ALMOST REAR ENDED PEOPLE PRESSING GAS TO GET IT TO GO AND IT STICKING THEN SUDDENLY SPEEDING UP

HARD SHIFT WHILE DRIVING AT AROUND 15 MPH. IT FEELS LIKE HITTING BY ANOTHER CAR FROM BACK. IT OCCURS EVERY TIME I SPEED UP SLOWLY AROUND 15 MPH. TOOK IT TO DEALER AND DEALER TOLD ME IT WAS BECAUSE IT IS 9 SPEED TRANSMISSION AND THE SHIFT RANGE IS NARROW, AND THEY CAN DO NOTHING ABOUT IT. VERY DISAPPOINTING. AND NOT SURE IF IT WILL DAMAGE TRANSMISSION.

I HAVE HAD MULTIPLE ELECTRICAL PROBLEMS WITH MY 2017 PACIFICA THAT BEGAN ROUGHLY ONE YEAR INTO MY 39 MONTH LEASE (CURRENTLY 22 MONTHS IN). THE AUTO START/STOP INDICATOR AND A MESSAGE SAYING THE HOOD IS OPEN WHEN IT'S NOT REPEATEDLY SHOWS ON THE DASH WHEN DRIVING AND WHEN STATIONARY. THESE ISSUES WERE SUPPOSEDLY "FIXED" TWICE NOW WITH A THIRD APPOINTMENT IN A FEW WEEKS (TAKES FOREVER TO GET IN TO THE DEALER AND I'M FED UP WITH HAVING TO RENT A VEHICLE WHILE THE DEALER "FIXES" THE PROBLEM). ALSO, THE CAR HAS STALLED AT LEAST 10 TIMES IN THE PAST YEAR, MOST RECENTLY YESTERDAY, WHICH REQUIRES ME TO SHIFT TO PARK AND RESTART THE VEHICLE. THIS TOO WAS SUPPOSEDLY "FIXED" EACH TIME THE DEALER HAD IT IN THE SERVICE DEPT. I WAS VERY LUCKY THAT THE CAR WAS SITTING IDLE AT A RED LIGHT OR STOP SIGN DURING EACH OF THESE OCCURRENCES. I WOULD HATE TO THINK OF WHAT COULD HAPPEN IF I WAS DRIVING AT ANY RATE OF SPEED AND THE VEHICLE STALLED. ADDITIONALLY, THE BATTERY INDICATOR HAS COME ON TWICE NOW IN THE PAST TWO DAYS, WHICH SUGGESTS THE BATTERY ISN'T CHARGING RIGHT. HOWEVER, I CHECKED THE BATTERY VIA THE VEHICLE INFORMATION SECTION ON THE DASH AND THE BATTERY IS RUNNING APPROPRIATELY. I WILL CONTINUE TO MONITOR THAT AS WELL AND HAVE THE DEALER CHECK IT AT THE APPOINTMENT IN A FEW WEEKS. WITH ALL OF THAT BEING SAID, THESE PROBLEMS SHOULD NOT BE OCCURRING IN A VEHICLE THAT IS NOT EVEN TWO YEARS OLD! THESE ARE SAFETY CONCERNS THAT HAVE THE POTENTIAL TO CAUSE SERIOUS HARM TO THE DRIVER/PASSENGER OF THE PACIFICA AS WELL AS INNOCENT BYSTANDERS. IT IS NOTEWORTHY THAT I CURRENTLY HAVE 21K MILES ON THE VEHICLE. THESE ISSUES BEGAN AROUND THE 12K MILE MARK.

THE BRAKE PEDAL BECOMES HARD AND A LOUD HISSING AIR SOUND COMES FROM THE BRAKE PEDAL. PEDAL ALSO PUMPS ON ITS OWN WHILE AT A STANDSTILL. BRAKE BOOSTER IS LEAKING VACUUM. THIS OCCURS UNDER ALL DRIVING CONDITIONS AND TIMES OF DAY.

TL* THE CONTACT OWN A 2017 CHRYSLER PACIFICA. WHILE DRIVING 14-18 MPH, WHEN EITHER ACCELERATING OR DECELERATING, THE VEHICLE EXPERIENCED A HARD SHIFT. THERE WERE NO WARNING INDICATORS OR SIGNALS ILLUMINATED IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO SOUTHFIELD CHRYSLER DODGE JEEP RAM (28100 TELEGRAPH RD, SOUTHFIELD, MI 48034, 248-331-9937) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN UPDATE AND THERE WERE NO FAILURES WITH THE BRAKES OR SHIFTER. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

I WAS PULLING OUT INTO TRAFFIC AND TRIED TO ACCELERATE AND THE VEHICLE WOULDNT UNTIL I HEARD AND FELT AN ENORMOUS BANG FROM THE TRANSMISSION FINALLY SHIFTING. HAD I NOT HAD A CENTER LANE I WOULDVE BEEN HIT BY ANOTHER VEHICLE. DEALERSHIP STATED THEY CAN NOT REPLICATE IT SO NOTHING IS WRONG. IM AFRAID TO DRIVE IT ESPECIALLY WITH MY FAMILY.

THE VEHICLE HAS MADE TRANSMISSION NOISES FROM 11K MILES ON. THEY IMMEDIATELY REPLACED THE FIRST TRANSMISSION, THEN SECOND ONE BEHAVED THE SAME. THERE IS A CLUNKING NOISE WHEN YOU TOUCH THE GAS. I FILED COMPLAINT, TOOK IT BACK IN NUMEROUS TIMES, THEY CLAIM "IT JUST DOES THAT" NOW THE VEHICLE IS DIFFICULT TO ACCELERATE IN DANGEROUS SITUATIONS, PUSHING DOWN THE GAS, THE CAR DOES NOT SHIFT APPROPRIATELY.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE IMMEDIATELY AFTER A COMPLETE STOP UNTIL IT REACHED APPROXIMATELY 30 MPH. AFTERWARDS, THE VEHICLE WOULD ACCELERATE NORMALLY. THE VEHICLE WAS TAKEN TO HANFORD CHRYSLER JEEP (369 N 11TH AVE, HANFORD, CA 93230) TO BE DIAGNOSED, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN BELOW 30 MPH. THE FAILURE BEGAN SINCE THE VEHICLE WAS PURCHASED IN JULY OF 2018. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,008.

RADIO SCREEN WENT BLACK. NOTHING CONNECTED WITH SCREEN CAN BE USED (RADIO, BACKUP CAMERA, CLIMATE CONTROL, ETC.

SINCE THE SUMMER OF 2018 WHEN MY CAR REACHED AROUND 15,000 MILES, IT BEGAN HESITATING, LOSING POWER, BEING UNABLE TO ACCELERATE, AND SHIFTING VERY HARD INTERMITTENTLY. IT SLAMS INTO GEAR SO HARD AT TIMES IT FEELS LIKE THE CAR HAS BEEN HIT FROM BEHIND. THE PROBLEM HAPPENS MOST OFTEN WHEN TURNING OUT INTO TRAFFIC FROM A COMPLETE STOP, OR WHEN SLOWING DOWN AS APPROACHING A TURN AND THEN ACCELERATING AFTER THE TURN. THE TRANSMISSION WAS SUPPOSEDLY REPLACED, AND THEN A MONTH LATER IT HAPPENED AGAIN, WORSE THAN BEFORE. THE HARD SHIFTING ALSO SOMETIMES HAPPENED WHILE ACCELERATING TO COME UP TO SPEED WHILE DRIVING ON THE THRUWAY. THE CAR HAS ALSO BEGUN REVVING ERRATICALLY. MOST RECENTLY, THE RPMS SHOT UP TO 5000 AND STAYED THERE WHILE DRIVING THROUGH TOWN AT LESS THAN 30 MPH. MOST RECENTLY THE CAR WAS IN THE SHOP FROM 4/1-4/25 AND FROM 5/24 TO PRESENT.

WHILE OPERATING THE VEHICLE - CAR UNEXPECTEDLY ACCELERATED! I QUICKLY REACTED AND BROUGHT A CAR TO A COMPLETE STOP. GAS PEDAL BROKE OFF. POLICE AND AUTO-INSURER WERE NOTIFIED. POLICE OFFICER STATED THAT BROKEN GAS PEDAL WHILE DRIVING = SEVERE MANUFACTURING DEFECT; AND THAT I AM VERY LUCKY TO COME OUT ALIVE. NO ONE WANTS TO BOTHER WITH THE REPAIR ' NOW RETURNING THIS DEFECTIVE PRODUCT TO A LOAN-LENDER REQUESTING TERMINATE LEASE DUE TO A CAR DEFECT. LEASING AGENT'NOTIFIED, DOESN'T RESPOND. DEALERSHIP'REFUSED TO ACCEPT, EACH TIME I CALL ' REQUESTS TO DEAL WITH MANUFACTURER. CHRYSLER ' MANUFACTURER-WAS NOTIFIED; CASE WAS OPENED = IN 2 HRS-MATTER ESCALATED TO THE HIGHEST DEPARTMENT SUPPOSEDLY, AND THAT I WOULD BE CONTACTED. MY NUMEROUS AND CONTINUES ATTEMPTS FOR 2 MONTHS = CUSTOMER CARE SAID REPEATEDLY THAT, AS TO MY PARTICULAR CASE, THEY ARE INSTRUCTED TO ONLY TAKE MY MESSAGES; WOULD NOT TRANSFER TO ANY OF THE SUPERVISORS AND DECLINED PROVIDING ANY INFO. I'VE BEEN REPEATEDLY TOLD THAT MY CASE IS WITH A SPECIAL INVESTIGATION UNIT; AS I MUST WAIT FOR THEIR CALL. AT EACH CALL I'M DENIED ANY INFORMATION OR HELP AS TO THAT SPECIAL INVESTIGATION UNIT'S ADDRESS, NAME OF THE DEPARTMENT, LAST NAME OF THE ASSIGNED AGENT, HIS TITLE, PHONE NUMBER, CONTACT INFO, EVERYTHING LITERALLY. LATELY, THEY'VE BEEN SIMPLY HANGING UP ON ME. ONE TIME ONE REP SAID THAT LEGAL DEPARTMENT IS HOLDING THE PROCESS. THEY RECONFIRMED-ALL MY MESSAGES WERE DELIVERED AND ACCEPTED BY MY ASSIGNED CASE MANAGER, WHO CALLED OUR HOME ONCE - MAY 9TH W/OUT LEAVING A MESSAGE. WHEN I CALLED DISPLAYED 586-274-8000 AS CHRYSTLER GRP, IT SAID 'OLD CHRYSLER NON-WORKING NUMBER'. AUTO-INSURER REQUIRES FULL COVERAGE REGARDLESS OF A DEFECT. AUTO-POLICY ADJUSTER ' CAN NOT REPAIR FOR IT'S MANUFACTURING DEFECT. LOAN-LENDER DEMANDS PAYMENTS, KNOWS DEFECT, SAYS 'DOESN'T CARE' AND NOT HELPING TO GET THROUGH TO CHRYSLER.

SINCE WE BOUGHT THE VEHICLE BRAND NEW IN SEPTEMBER 2017, WE KEEP HAVING ISSUES WITH THE TRANSMISSION SHIFTING. IT WILL SHIFT SO HARD YOU FEEL AS IF YOU WERE HIT FROM BEHIND. ITS NOT ONLY NERVE WRECKING BUT SCARY. IT DOES THIS WITHOUT WARNING, USUALLY ABOUT 10 TO 25 MPH, THAT IS ENOUGH TO CAUSE WHIPLASH AT THAT RATE. ITS TO THE POINT, I M AFRAID TO DRIVE THE VEHICLE NOT KNOWING WHAT IS GOING TO HAPPEN NEXT. IT DOES THIS WHETHER YOU ARE DRIVING ON THE CITY STREETS OR HIGHWAYS. WE HAVE SPOKE TO FIAT CHRYSLER AND GREVE DEALERSHIP WITH NO RESULTS.

LEASING 2017 PACIFIC TOURING L. EVER SINCE IT PASSED 8K MILES, JERKING MOVEMENTS AFTER COMING TO A STOP, LIKE SOME BODY HIT YOU FROM BEHIND. TOOK IT EAST HILLS CHRYSLER AND JEEP DEALER IN LONG ISLAND, NY TWICE. THE FIRST TIME THEY UPDATED THE SOFTWARE THEY SAID. 2ND TIME THEY COULDN'T DUPLICATE THE PROBLEM. OFCOURSE CUZ THIS JERKING MOVEMENT HAPPENS. SOMETIMES. IN JUNE 2019 THIS IS HAPPENING A LOT EVERYDAY WITH THE NY CITY TRAFFIC ON THE HIGHWAY. MAY 2019, VAN STALLED WHILE STOPPED AT RED LIGHT. SCREEN SAID 'SHIFT TO PARK TO DRIVE....' HAD TO DO SHIFT AND PRESS THE START BUTTON TWICE TO GET THE CONTROL BACK OF THE VEHICLE. THIS TIME WIFE AND 2 CHILDREN WITH ME. OF COURSE PPL STARTED HONKING AND YELLING CUZ IT'S NYC. ALSO MOST OF THE TIME WHILE FUELING, THE FUEL PUMP STOPS. REALLY SCARED TO DRIVE THIS VAN ANYMORE.

OUR PACIFICA WAS STOPPED AT A STOPLIGHT. WHEN THE LIGHT TURNED GREEN, THE PARKING BRAKE ENGAGED AND A MESSAGE CAME UP THAT SAID TO SERVICE THE SHIFTER. WE WERE ABLE TO TURN OFF THE ENGINE AND RESTART IT, BUT WE WERE NOT ABLE TO GET THE PACIFICA TO SHIFT TO DRIVE OR TO GET THE PARKING BRAKE TO DISENGAGE. SHERIFF'S DEPUTIES WHO CAME AND REMAINED ON SCENE WITH US WHO ARE FAMILIAR WITH CHRYSLER CARS WERE ALSO NOT ABLE TO GET OUR PACIFICA TO MOVE. THANKFULLY THIS INCIDENT HAPPENED IN A SITUATION THAT WAS NOT TERRIBLY BUSY. I AM CONCERNED THAT THIS WOULD HAVE BEEN EXTREMELY DANGEROUS IF IT HAD OCCURRED ON A BUSY ROAD. THE DOCUMENT FROM THE REPAIR CITES TSB 18-002-19. THE WORK THAT WAS DONE WAS TO REPLACE THE SHIFTER. OUR VAN ONLY HAD 41962 MILES ON IT AT THE TIME OF THE INCIDENT. IF THIS IS A COMMON ISSUE, SOME WORK SHOULD BE DONE TO SET UP SOME SORT OF RECALL THAT WOULD MAKE THIS LESS OF A SAFETY ISSUE. AS A RESULT OF THIS INCIDENT AND A SIMILAR INCIDENT DUE TO A HOOD LATCH SENSOR FAILURE WE NO LONGER FELT SAFE IN THIS VEHICLE. ONCE THE REPAIR WAS COMPLETE, WE TRADED IN THE VAN TO BUY SOMETHING WE FEEL MUCH MORE SAFE IN.

CAR JERKS WHILE DRIVING AND ACCELERATING ON THE ROAD. THE CAR JERKS WHILE IN MOTION CITY AND HIGHWAY DRIVING. CHRYSLER DEALERSHIP ARE UNABLE TO FIX THIS ISSUE, THEY HAVE CHANGED BATTERY AND UPDATED SOFTWARE BUT CAR IS STILL JERKING WHILE IN MOTION.

I JUST PURCHASED THIS VEHICLE ON 05/18/2019. TWICE IT HAS STALLED OUT. ONE TIME I WAS AT A STOP LIGHT, THE "START/STOP" SERVICE LIGHT CAME ON AND IT COMPLETELY DIED. THE SECOND TIME WE WHERE ACCELERATING AT AN INCLINE AND IT STARTED TO JERK REALLY BAD AS IF IT WAS MISSING THE GEARS. THEN THE SAME SERVICE LIGHT CAME ON AND IT STALLED AGAIN. WE PULLED OVER AND TURNED IT OFF FOR A WHILE. ONCE WE STARTED IT OPERATED OKAY AGAIN. I HAVE BEEN DOING SOME RESEARCH AND IT SOUNDS LIKE THIS IS HAPPENING TO MANY OF THESE VEHICLE. MY BIGGEST CONCERN IS THAT IT IS GOING TO HAPPEN IN THE MIDDLE OF AN INTERSECTION AND CAUSE AN ACCIDENT. THIS VEHICLE HAS EVERYTHING I WAS LOOKING FOR BUT I AM NOW TERRIFIED TO DRIVE IT WITH MY FAMILY. IT HAS BEEN TAKEN IN TO BE SERVICED BUT BECAUSE THERE ARE NO ERROR CODES STORED I AM BEING TOLD THERE IS NOTHING THEY CAN DO UNLESS IT HAPPENS AGAIN. HOPEFULLY, THE NEXT TIME IT HAPPENS, WE AREN'T IN A MORE DANGEROUS SITUATION.

AFTER STOPPING AT A RED LIGHT, ATTEMPTED TO TURN LEFT. AFTER RELEASING BRAKE AND ATTEMPTING TO ACCELERATE THE ENGINE STALLED, CUT OFF, AND WOULD NOT RESTART FOR SEVERAL MINUTES.

I'VE ONLY HAD THIS CHRYSLER PACIFICA LIMITED FOR 3 MONTHS, BEFORE BUYING I DIDN'T SEE THAT THE HOOD WAS RUSTING UNDERNEATH THE PAINT. THE PAINT IS BUBBLING UP AT THE END OF THE HOOD. IS THIS HAPPENING WITH OTHER PACIFICAS?

WHILE DRIVING AROUND 30 MPH THE CAR ON ITS OWN SLIPPED OUT OF THE DRIVE GEAR AND THE DASHBOARD CHIMED AND REPORTED THE CAR WAS IN REVERSE, THE GEAR KNOB INDICATED THE SAME HOWEVER THE CAR WAS NOT IN REVERSE. AS I PROCEEDED TO DRIVE IN TRAFFIC, I SWITCHED THE GEAR KNOB TO DRIVE AND ACCELERATED. THE CAR WAS SLUGGISH AND THE RPM WERE NOT REGISTERING. I DROVE HOME (5 MILES) SLOWLY BECAUSE THE CAR WAS SLUGGISH SEEMED TO ONLY BE IN FIRST GEAR. CAR WAS TOWED TO THE DEALERSHIP. THEY ARE UNABLE TO RECREATE THE PROBLEM. THIS IS A SAFETY HAZARD.

OVER A YEAR AGO OUR PACIFICA BEGAN HARD SHIFTING FROM A DEAD STOP AND IN LOWER SPEEDS. SOMETIMES IT IS SO BAD WE FEEL WE GOT REAR ENDED. IT IS VERY SPORADIC AND DIFFICULT TO DUPLICATE. IT IS BECOMING VERY UNSAFE. MY FEAR IS THE HARD SHIFTING AND THE CAR STOPPING WILL CAUSE AN ACCIDENT. DEALER SAYS THEY CAN'T DUPLICATE THE PROBLEM SO THEY CAN'T FIX IT. IT SEEMS THERE SHOULD BE A RECALL. I HAVE SEEN AT 30 COMPLAINTS ON ONE WEB SITE COMPLAINING OF THE EXACT SAME ISSUE.

MY VAN HAS HAD THIS ISSUE SINCE AROUND 29,000 MILES AND I AM CURRENTLY AROUND 53,000. I HAVE BEEN TO THE DEALERSHIP OVER 15 TIMES AND STILL HAVE NO SOLUTION BECAUSE THE PROBLEM DOESN'T SHOW ON A COMPUTER, NOR DOES IT HAPPEN WHEN A SERVICE TECH IS WITH ME. WHEN THE VAN IS SHIFTING BETWEEN 1ST AND 2ND THERE IS A JOLT LIKE BEING HIT FROM BEHIND AND A NOISE. I HAVE THIS ON VIDEO 3 SEPARATE TIMES AND THE SERVICE ADVISOR TELLS ME THAT IT IS NORMAL FOR A 9 SPEED TRANSMISSION TO DO THIS. THERE IS NO WAY THIS IS NORMAL, OTHERS HAVE BEEN WITH ME AND HAVE THOUGHT I HAVE SLAMMED ON BRAKES BECAUSE THE JOLT IS SO STRONG. THIS HAPPENS IN PARKING LOTS, TURNS AND FROM A COMPLETE STOP TO START. IT ALWAYS HAPPENS AT 14-15 MPH AND IS EXTREMELY SCARY AT TIMES AND THERE IS NO SOLUTION FROM ANYONE.

I PURCHASED A NEW 2017 CHRYSLER PACIFICA VAN IN NOVEMBER 2016. I STARTED TO NOTICE A HARD SHIFTING PATTERN, SO HARD THAT IT FEELS LIKE I'M BEING REAR-ENDED BY ANOTHER VEHICLE. I HAVE TAKEN IT TO THE DEALERSHIP 4 TIMES WITH THIS COMPLAINT ON 9/13/17, 6/11/18, 2/27/19 AND 5/24/19. THE FIRST 3 VISITS I WAS TOLD THAT THERE WAS A "SOFTWARE UPDATE" AND THAT SHOULD FIX THE PROBLEM. THE HARD SHIFTING WOULD BE FIXED FOR ABOUT 1 WEEK AND IT WOULD START BACK UP AGAIN. MY LAST VISIT ON 5/24/19 I WAS TOLD THAT NO SHIFTING ISSUES WERE APPEARING ON THE DIAGNOSTICS TEST. MY VAN CONTINUES TO HARD SHIFT ON A DAILY BASIS. THIS IS BECOMING A REAL SAFETY CONCERN AS ONE TIME IT SHIFTED SO HARD WHILE I WAS DRIVING ON THE HIGHWAY IT COMPLETELY JOLTED MY CAR. ANOTHER INSTANCE, WHILE DROPPING MY CHILD OFF AT SCHOOL AT THE DROP OFF LINE, I WAS COMPLETELY STOPPED WITH MY BREAK ON AND AS I SLOWLY BEGAN TO ACCELERATE MY CAR WAS NOT MOVING AND THEN ALL OF A SUDDEN JERKED FORWARD. I ALMOST HIT THE CAR IN FRONT OF ME. I'VE BEEN READING COUNTLESS BLOGS AND FORUMS OF THE SAME COMPLAINT WITH OTHER 2017 CHRYSLER PACIFICA'S. MOST OF THE PEOPLE WHO DRIVE THIS VEHICLE HAVE YOUNG CHILDREN IN THE CAR. I DO NOT FEEL SAFE IN MY VAN AND EVEN MY EIGHT-YEAR-OLD KEEPS ASKING IF WE ARE GETTING HIT FROM BEHIND BY ANOTHER CAR BECAUSE OF THE JOLTING. IT IS A VERY SCARY MOMENT WHEN THIS JOLTING OCCURS AND IT INCREASES MY HEART RATE EVERY TIME THIS HAPPENS, THIS HAPPENS TO ME AT LEAST THREE TO FOUR TIMES PER DAY.

AUTO START/STOP WARNING LIGHT ILLUMINATED ON PANEL. NO REASON FOR THIS TO TURN ON AS CAR WAS IN MOTION AND OPTION HAD BEEN TURNED OFF.

AS WE ARE DRIVING ALONG, ESPECIALLY AFTER A STOP OR SLOWING DOWN FOR A TURN, THE CAR JERKS SUDDENLY AND THEN ACCELERATES ON ITS OWN. THIS HAS BEEN HAPPENING MORE AND MORE OFTEN.

VEHICLE UNEXPECTANTLY STALLED WHILE IN MOTION.

WHILE DRIVING MY 2017 CHRYSLER PACIFICA AT LOW SPEEDS (10MPH-20MPH) IT SEAMS TO SHIFT OUT OF GEAR AND THEN SLAMS BACK IN STARTLING EVERYONE IN THE VEHICLE FEELING LIKE WE WERE REAR ENDED. WE HAVE HAD THIS VEHICLE BACK TO THE DEALER MULTIPLE TIMES FOR THE SOFTWARE UPDATE. AFTER THE UPDATE IT DRIVES OK FOR A WHILE THEN HAPPENS AGAIN. WHILE OPERATING THIS VEHICLE MAKING A LEFT TURN INTO A LANE WITH ON COMING TRAFFIC IT OCCURRED ALMOST CAUSING ME TO GET INTO AN ACCIDENT.

---SERVICE ELECTRONIC STABILITY CONTROL--- WHILE MY WAS IN MOTION, I RECEIVED A MESSAGE SAYING, "SERVICE ELECTRONIC STABILITY CONTROL". DURING THIS TIME, I NOTICED MY VEHICLE'S AC LOWERED AND I COULD HEAR THE ENGINE SHIFT AND I FELT A JUMP. IT DID THIS 4 TIMES IN A 20 MINUTE DRIVE.

WHEN ACCELERATING THE VEHICLE OFTEN STALLS OR JERKS OR DOES NOT ACCELERATE AS UNTENDED. THIS OCCURS ON FREEWAYS AND ALSO WHILE TURNING OR ACCELERATING FROM A COMPLETE STOP.

TRANSMISSION SLIPPING THEN SHIFTING HARD INTO GEAR. THE TIME BETWEEN SHIFTS IS SEVERAL SECONDS MAKING PULLING OUT INTO TRAFFIC DIFFICULT AND DANGEROUS. THIS HAPPENS WHEN THE VEHICLE IS AT LOW SPEED UNDER LOW TO MODERATE ENGINE LOAD.

WHEN DRIVING AND IDLING GOING ANYWHERE FROM 14 TO 18 MPH. THEN TRYING TO ACCELERATE, THE CAR WILL PAUSE AND THEN A FEW SECONDS LATER ACCELERATE HARD WITH A LARGE JERK ALMOST CAUSING WHIPLASH. I HAVE HAD IT INTO THE DEALERSHIP FOR REPAIR MULTIPLE TIMES. THEY HAVE HAD A NEW (USED) TRANSMISSION IN AND THE PROBLEM PERSISTED. NOW WE ARE BEING TOLD WE HAVE TO HAVE A 3RD TRANSMISSION AND THEY WANT US TO PAY OVER $5100. WE SHOULD NOT HAVE TO PAY SINCE THE VAN HAS BEEN IN THE SHOP MULTIPLE TIMES FOR THE PROBLEM.

CURRENTLY HAVE 53,078 MILES ON THIS VAN. IT IS SERVICED REGULARLY BY THE SAME DEALERSHIP WE BOUGHT IT FROM. TODAY AS I WAS PICKING UP MY KIDS FROM SCHOOL( SPEED LIMIT IS 15 MPH) VAN SUDDENLY LOST POWER, IT MADE BEEPING NOISE, AND DASH SAID TO SHIFT TO PARK. I SHIFTED TO PARK AND SHUT IT DOWN THEN RESTARTED. IT IS DRIVING NORMAL AGAIN BUT I'M STILL TAKING IT INTO DEALERSHIP BECAUSE EVER SINCE IT HAD A SOFTWARE UPDATE LAST YEAR, I HAVE HAD ISSUES WITH TRANSMISSION SLIPPING AS I DRIVE ON HIGHWAY. IT SLOWS DOWN BY ITSELF AND JERKS VAN ROUGHLY AS IT AUTOMATICALLY SHIFTS TO NEXT GEAR. ALSO THE TRUNK STOPPED MAKING BEEPING SOUND WHEN IT OPENS.

VEHICLE "JERKS" WHEN AUTOMATICALLY SHIFTING. THIS HAPPENS AT SLOW SPEEDS, WHILE IN MOTION, ON CITY STREETS. HAS BEEN TAKEN TO DEALER, AND WAS TOLD NOTHING COULD BE DONE UNLESS THE "CHECK ENGINE" LIGHT WAS ON. PASSENGER SIDE SLIDING DOOR WILL RETRACT AS IF SOMETHING IS BLOCKING ITS TRACK WHEN THERE IS NOTHING THERE. PAINT IS BUBBLING ON THE HOOD

WHEN DRIVING THE VEHICLE AND TURNING A CORNER FROM A LOW SPEED (<20MPH) OR ACCELERATING AROUND A CORNER FROM A STOP, THE VEHICLE HAS LOST POWER AND THE ENGINE JUST REVS AS IF IN NEUTRAL. THE VEHICLE HAS TO BE PLACED INTO PARKED AND RESTARTED TO BEGIN DRIVING AGAIN. THIS HAS HAPPENED APPROXIMATELY 4 TIMES IN THE LAST YEAR AND A HALF WITH LESS THAN 24,000 MILES ON THE VEHICLE. THE VEHICLE ALSO JERKS WHEN ACCELERATING AT TIMES, USUALLY AROUND 15 MPH. SOMETIMES IT JERKS LIKE IT HAS BEEN HIT IN THE REAR. WE'VE TAKEN IT IN MULTIPLE TIMES TO THE SHOP AND THEY HAVE REPLACED A VALVE BODY RELATED TO THE TRANSMISSION, BUT CONTINUE TO STILL HAVE ISSUES.

I'VE TAKEN MY VEHICLE TO OCALA NISSAN SHORTLY AFTER PURCHASE AND EXPLAINED TO THEM THAT THE VEHICLE WAS JERKING AROUND 15 MPH. THEY TESTED IT AND SAID NOTHING WAS WRONG BECAUSE THE PROBLEM COULD NOT BE DUPLICATED. THE NEXT TIME I TOOK IT I DROVE WITH A SERVICE ADVISOR AND THE VEHICLE DID NOT DUPLICATE. HOWEVER ON THE WAY HOME IT DID. THE ADVISOR RECOMMENDED ME TAKE THE VEHICLE TO BE ASSESSED @ MY EXPENSE. I COULDN'T AFFORD IT AT THE TIME SO I WAITED UNTIL AN OIL CHANGE WAS DUE. ON MAY 15TH CHRYSTER DID AN ASSESSMENT AND DID NOT FIND A PROBLEM. THEY EVEN DROVE MY VEHICLE 19 MILES! THE ADVISOR EVEN MENTIONED THAT THERE WERE 'STORED CODES' ON MY VEHICLE, BUT DID NOT DO ANY REPAIR! TODAY MAY 19TH MY CHECK ENGINE LIGHT IS ON AND MY VEHICLE IS SLOW TO ACCELERATE!

THE BACKUP SENSORS SUDDENLY STOPPED WORKING. AS SOON AS I NOTICED I WENT INTO THE SETTINGS TO CHECK THAT THE SENSORS WERE NOT ACCIDENTALLY TURNED OFF, THEY WERE STILL CHECKED AS ON AND ACTIVE. I BACKED UP SEVERAL MORE TIMES COMING WITH AN INCH OF MY GARAGE WALL AND STILL NO SENSORS/NOISE/ALERT OR BRAKES AUTOMATICALLY BEING ACTIVATED. I TOOK IT TO THE DEALERSHIP AND THEY CORRECTED THE ISSUE. THAT WAS 8-10 WEEKS AGO AND THEN TODAY BACKING MY CAR OUT OF THE GARAGE MY HUSBAND ALMOST HIT HIS OWN CAR BECAUSE THE BACKUP SENSORS FAILED TO WORK. I CHECKED THE SETTINGS AND ONCE AGAIN, THE SENSORS ARE CHECKED AND SUPPOSED TO BE WORKING.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS STOPPED ON AN INCLINE, THE ENGINE SHUT OFF. AS THE CONTACT ATTEMPTED TO RELEASE THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE SHUT OFF IN THE MIDDLE OF TRAFFIC. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE CITY OF MCKINNEY (972-569-9650, LOCATED AT 700 S CENTRAL EXPY, MCKINNEY, TX 75070) WHERE NO FAILURES WERE FOUND WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS NOT PROVIDED. *TR *AS CONSUMER STATED ELIMINATING THE STANDARD SPARE TIRE TO REDUCE WEIGHT IN THE VEHICLE HAS CAUSED A SAFETY ISSUE AS MOST TIRE PROBLEMS CANNOT SIMPLY BE FIXED ON THE SIDE OF THE ROAD WITH A PATCH KIT. AUTO ON/OFF SYSTEM. TIRE PATCH KIT PROVIDED WITH VEHICLE INSTEAD OF SPARE TIRE DURING EMERGENCIES/TIRE BLOW OUT/ FLAT, EXCEEDING DIFFICULT TO USE ESPECIALLY FOR A FAMILY VEHICLE. KIT ONLY WORKS WHEN DAMAGE TO TIRE IS IN A SPECIFIC PLACE AND ACCESSIBLE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

SPORADICALLY WHEN SHIFTING AT AROUND 15 MPH VEHICLE JERKS SO HARD THAT IT FEELS LIKE YOU HAVE GOTTEN HIT FROM BEHIND. THIS HAS HAPPENED HUNDREDS OF TIMES SINCE AROUND 10K MILES AND NOW I AM AT 27K MILES. THE DEALER CANNOT REPLICATE THE PROBLEM BUT I FEEL IT IS EXTREMELY UNSAFE. ALL THAT HAS BEEN DONE TO TRY TO FIX THE VEHICLE IS PERFORM THE TRANSMISSION SOFTWARE UPDATE AND IT DID NOTHING. ALSO OPENED A CASE WITH CHRYSLER AND THEY HAVE NOT DONE ANYTHING.

VAN STALLING WHILE MOVING AT SLOW SPEED ON 101 NORTHBOUND FREEWAY.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. IN TURN, THE OTHER VEHICLE CRASHED INTO TWO ADDITIONAL VEHICLES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 12,496.

AS I WAS EXITING THE PARKING GARAGE, THE TRUNK OPENED UP WHILE THE CAR WAS BEING DRIVEN. THERE WAS A LOUD NOISE FROM THE LIFTGATE AND THE REAR WINDSHIELD WAS SHATTERED, PLUS THE WIPER SYSTEM BROKE.

ISSUES WHEN THE VEHICLE IS MOVING AT SLOW SPEED GOING FROM WHAT FEELS LIKE 1ST SECOND GEAR AND A VERY HARD THUMP FEELING IS FELT. RPM GUARGE GPES FROM 1500-300 RPM VERY RAPIDLY THEN THE VEHICLE SHIFTS GEARS AND THE THUMP OR HARD SHIFT IS FELT. CAN HAPPEN EITHER ON HIGHWAY, CITY STREET ANY ROADS AT ALL.

I REPORTED THIS EARLIER. BUT AFTER SOME TESTING CHRYSLER SAID THAT THIS PROBLEM HAS NEVER HAPPENED BEFORE, BUT ALL YOU HAVE TO DO IS GOOGLE IT AND YOU FIND MANY. I THINK MY BRAKES HAVE FAILED FOUR TIMES SINCE I HAVE OWNED IT. THE DAY I BOUGHT IT IN 2017 AND THREE TIMES IN MARCH 2019.TWICE MOVING AND TWICE WHEN I STARTED IT.IT DIDN'T FINISH STARTING BUT WENT TO RUN???

THE VEHICLE WILL UNDERGO A HARD SHIFT WHEN CHANGING FROM EITHER 1ST OR 2ND GEAR. THIS HAPPENS INTERMITTENTLY UNDER NO SPECIFIC CONDITIONS WITH DIFFERENT DRIVING STYLES THE VAN CURRENTLY HAS 31K MILES ON IT WITH NO KNOWN ACCIDENTS OR REPAIRS. THESE SYMPTOMS HAVE OCCURRED DURING CITY AND HIGHWAY DRIVING. THE SHIFT IS HARD ENOUGH TO GIVE THE FEELING THAT THE VAN HAS BEEN REAR-ENDED.

WHILE DRIVING THE VEHICLE AT BETWEEN 25 AND 30 MPH, THE FRONT PASSENGER WINDOW WENT DOWN BY ITSELF. ABOUT 4 MINUTES LATER AT THE SAME SPEED THE VEHICLE SHUT OFF COMPLETELY BY ITSELF. I WAS ABLE TO STEER IT INTO A PARKING LOT AND INTO A PARKING SPACE. ALL POWER WAS LOST WHEN IT SHUT DOWN AND EVEN THOUGH IT WAS IN DRIVE WHILE I WAS GLIDING INTO THE PARKING SPACE, IT WAS AS IF THE VEHICLE WAS IN NEUTRAL. NO POWER STEERING, SO VERY HARD TO STEER IT. AFTER THE VEHICLE STOPPED COMPLETELY, THE VEHICLE LOCKED IN PLACE. I PUT THE VEHICLE IN PARK, INSTRUCTIONS CAME UP ON THE DASH THAT SAID TO PRESS BRAKE AND START VEHICLE. I WAS ABLE TO RESTART IT AND CONTINUE ON MY DRIVE. THIS IS NOT THE FIRST TIME THE FRONT PASSENGER WINDOW HAS GONE DOWN BY ITSELF, BUT IT IS THE FIRST TIME THE VEHICLE HAS COMPLETELY SHUT DOWN.

AC NO LONGER BLOWS COOL AIR-- DIAGNOSED AS NEEDING A NEW AC COMPRESSOR. THE AC IS NOT USED YEAR ROUND AND THERE IS NO REASON THAT THE COMPRESSOR SHOULD NEED TO BE REPLACED AT ONLY 2.5 YEARS OLD.

WE HAVE HAD MULTIPLE PROBLEMS WITH THIS VAN AND IT'S ONLY TWO YEARS OLD AND WHEN I SAY MULTIPLE IT'S SEVEN AND NOW EIGHT WITH THE AIR CONDITIONER BLOWING HOT AIR. THIS SEEMS TO BE A PROBLEM WITH THIS VAN FROM MY READING. NOW I HAVE BEEN A LOYAL CHRYSLER OWNER AND DODGE PICKUP OWNER SINCE 1990 BUT THIS KIND OF MAKES ME WANT TO SWITCH TO ANOTHER MAKE. A LOYAL OWNER FOR YEARS (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).