107 consumer complaints have been filed with NHTSA for the 2000 Chrysler Cirrus. Click any complaint to view the full owner description.
STEERING,SUSPENSIONJune 2, 2021
The contact owns a 2000 Chrysler Cirrus. The contact stated while driving at various speeds, the steering wheel would shake and the vehicle was difficult to keep in the lane. Additionally, there was an abnormal sound while driving over bumps in the roadway. The vehicle was taken to an independent mechanic who diagnosed that the ball joints were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.
ENGINEJune 26, 2017
ON MAY 31, 2017, I DROVE MY 2000 CHRYSLER CIRRUS CAR APPROX 2 MILES TO A STORE AND PARKED IN THE STORE LOT AND THEN AS I WENT TO SHUT MY CAR OFF, I SAW ALOT OF SMOKE COMING FROM UNDER MY CAR HOOD SO I SHUT CAR OFF AND GOT OUT OF MY CAR AND THEN LIFTED MY HOOD AND SAW THAT MY ENGINE WAS IN ENGULFED IN FLAMES SO I IMMEDIATELY SHUT THE HOOD AND STARTED TO RUN AWAY FROM MY CAR. BY THEN SOMEONE WHO SAW ALL THE SMOKE HAD CALLED POLICE TO THE SCENE AND FIRE TRUCKS CAME SOON AFTER THE POLICE ARRIVED AND FIREMAN PUT THE FIRE OUT. MY CAR HAD TO BE TOWED TO DOM BALDUCCI'S CAR CARE AND WAS LEFT THERE FOR AN INSURANCE ADJUSTER TO COME AND INSPECT THE CAR WHICH HE DID AND AFTER THE INSPECTION HE CLAIMED MY CAR THE 2000 CHRYSLER CIRRUS AS A TOTAL LOSS.
Fire reported
NHTSA #11001479FUEL/PROPULSION SYSTEMNovember 27, 2015
TL* THE CONTACT OWNS A 2000 CHRYSLER CIRRUS. THE CONTACT STATED THAT AFTER PARKING, THE VEHICLE FAILED TO RESTART WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL HOSE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
ELECTRICAL SYSTEM,ENGINENovember 9, 2015
CAR WILL CUT OFF WHILE CAR IS EITHER DECELERATING OR STATIONARY. OIL LIGHT WILL COME ON. PERIODICALLY THE CHECK ENGINE LIGHT WILL APPEAR TOO BUT MECHANIC CHECKED DIAGNOSTIC COMPUTER CODES NOTHING IS WRONG. VERY SCARY EXPERIENCES WHILE DRIVING IN RUSH HOUR TRAFFIC ON HIGHWAY AND SEVERAL CITY STREETS. NO PREWARNING LIGHTS.
STEERINGSeptember 17, 2015
TL* THE CONTACT OWNS A 2000 CHRYSLER CIRRUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
STEERING,UNKNOWN OR OTHERSeptember 13, 2015
THE BALL JOINTS HAVE ALWAYS MADE NOISE. THE AIR CONDITIONING HAS NEVER WORKED.
TIRESAugust 8, 2015
CRACKING IN THE TREAD GROOVE OF A LEMANS P195/65R15. CURRENT TREAD DEPTH MEASURES 8 TO 9/32.
STEERING,SUSPENSIONApril 29, 2015
CAR HAS BEEN MAKING FRONT END NOISE FOR ABOUT 4 DAYS BEFORE THE BALL JOINT BREAKING COMPLETELY CAUSE THE AXLE TO REMOVE AND BREAK ALSO VEHICLE NEEDS FIXED ASAP CALL ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SUSPENSIONApril 9, 2015
THE LOWER BALL JOINT IS VERY LOOSE AND MAKING ALOT OF NOISE. THERE WAS A RECALL FOR LOWER BALL JOINT FAILURE FOR THIS CAR. DON'T UNDERSTAND WHY MY CAR IS NOT PART OF THE RECALL. *TR
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKESJune 23, 2014
IGNITION LOCKS UP, KEY WILL NOT COME OUT OF IGNITION, CAN'T PUT CAR IN PARK. AIR BAG LIGHT COMES ON, WHEN AIR BAG COMES ON THE CAR WANTS TO DIE OUT. ALREADY REPLACED THE BALL JOINTS, BRAKE DRUMS, BRAKE LINES, BRAKE PADS, CALIPERS, ROTORS, AND THE OXYGEN SENSORS TWICE. *TR
FUEL/PROPULSION SYSTEMJune 14, 2012
TL* THE CONTACT OWNS A 2000 CHRYSLER CIRRUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT WAS A MECHANIC AND REPLACED THE FUEL PUMP. HE ALSO NOTICED THAT THE FUEL LINE WAS CORRODED, RUSTED, AND LEAKING. THE CONTACT WAS CONCERNED THAT THE COMPONENT WOULD EXPLODE. THE VEHICLE WAS TOWED TO A REPAIR SHOP, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 170,000.
STEERING,SUSPENSIONFebruary 5, 2012
WHILE DRIVING MY SON HOME FROM SCHOOL, MY 2000 CHRYSLER CIRRUS BECAME DISABLED DUE TO THE RIGHT SIDE BALL JOINT SNAPPING OFF THE CONTROL ARM. I HAD TO GET MY VEICHLE TOWED AND HAD TO REPLACE THE RIGHT BALL JOINT , THE RIGHT CONTROL ARM AND ALSO THE RIGHT SIDE AXLE. I ONLY OWN THIS CAR 6 MONTHS ( 1825 MILES) AND THIS WAS THE 2ND MAJOR REPAIR I HAD WITH THIS VEICHLES STEERING CONPONENTS ( RACK & PINION ASSY AND POWER STEERING PUMP). I FOUND ON ANOTHER WEBSITE THAT THERE IS A RECALL FOR THE CONTROL ARM:LOWER BALL JOINT RECALL ID #79830 . CAN YOU PLEASE HELP WITH THIS PROBLEM OR LEAD ME IN THE RIGHT DIRECTION. THANK YOU! *TR
Crash reported
NHTSA #10446713STEERINGJune 9, 2011
2000 CHRYSLER CIRRUS. CONSUMER REQUEST REIMBURSEMENT FOR RECALL REPAIRS *TGW THE CONSUMER STATED HE COMPLIED WITH THE RECALL NOTICE INSTRUCTIONS. AT THE TIME, HE WAS CONVINCED THE DEALER RECTIFIED THE CONDITION, BUT APPARENTLY THEY DID NOT. THE POWER STEERING HOSE HAD TO BE REPLACED AGAIN. *JB
UNKNOWN OR OTHERJanuary 26, 2011
BLOWER MOTOR FAILED AND I WAS UNABLE TO GET HEAT. WHEN INSPECTED BY AUTOMOTIVE REPAIR IT WAS FOUND THAT BOTH THE BLOWER MOTOR AND RESISTOR WHERE BURNT OUT. I HAVE HEARD SEVERAL CHYSLER OWNERS COMPLAIN ABOUT THE SAME THING.
FUEL SYSTEM, GASOLINEAugust 23, 2010
TL* THE CONTACT OWNS A 2000 CHRYSLER CIRRUS. THE CONTACT STATED THAT THE FUEL LINE HOSE WAS RUSTED AND FRACTURED. THE FAILURE MADE IT IMPOSSIBLE TO REFUEL THE VEHICLE WITH VERY LIMITED AMOUNTS OF GASOLINE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 143,000.
AIR BAGSJuly 12, 2010
TL*THE CONTACT OWNS A 2000 CHRYSLER CIRRUS. THE CONTACT STATED THAT SHE WAS REAR ENDED ON MAIN STREET WHICH CAUSED HER TO CRASH INTO A STOPPED VEHICLE AHEAD OF HER. THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MODERATE INJURIES. THE VEHICLE WAS NOT INSPECTED FURTHER FOR THE CAUSE OF THE AIR BAG FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 200,000. UPDATED 09/16-10 *BF UPDATED 09/20/10
Crash reported1 injury(ies)
NHTSA #10342661ENGINE AND ENGINE COOLINGJune 21, 2010
2000 CIRRUS 2.5L ENGINE RANDOMLY STALLS AND FROST / FREEZE PLUGS RUST THROUGH. STALLING: ENGINE STOPS RUNNING WHILE CAR IS BEING DRIVEN AT ANY SPEED, WHICH LEAVES THE OPERATOR WITH NO POWER STEERING OR BRAKES. NO TROUBLE CODES ARE DISPLAYED OR PENDING. AFTER A PERIOD OF TIME, ROUGHLY 20 MINUTES, THE ENGINE WILL START AND RUN FINE FOR SEVERAL DAYS OR WEEKS. WHEN STALLED, IF YOU ACTIVATE THE ALARM SYSTEM AND LOCK AND UNLOCK THE DOORS IT SEEMS TO CLEAR THE ANTI-THEFT SYSTEM AND ALLOW THE FUEL PUMP TO RUN, WHICH ALLOWS THE ENGINE TO START. HAVEN'T CRASHED YET, HOWEVER WE HAVE HAD SEVERAL HARROWING EXPERIENCES. THE INTERNET IS FULL OF CHRYSLER OWNERS WITH THIS SAME RANDOM STALLING ISSUE, TO WHICH THEY HAVE SPENT THOUSANDS OF DOLLARS REPLACING SENSORS....ETC ONLY TO FIND THAT THE CAR CONTINUES THIS RANDOM STALLING BEHAVIOR. BOTTOM LINE, THEY SELL THE CAR, WHICH MOVES THIS DANGEROUS ISSUE ON TO ANOTHER UNSUSPECTING OWNER. BOTTOM LINE THE ENGINE SHOULD NOT RANDOMLY STOP DURING OPERATION, AND IF IT DOES SHUTDOWN AS PROGRAMMED IN THE COMPUTER DUE TO A PENDING OR PERCEIVED MECHANICAL ISSUE, THE TROUBLE CODES SHOULD BE ACTIVATED. CHRYSLER KNOWS THIS IS AND ISSUE AND THEY HAVE CHOSEN TO IGNORE THIS LIFE THREATENING DEFECT, HOPING IT WILL GO AWAY WITH TIME. FROST OR FREEZE PLUGS ARE RUSTING OUT, NEVER IN MY 40 YEARS OF DRIVING HAVE I HAD A CAR THAT DID THIS. LOOKED ON THE INTERNET AND AGAIN THIS IS A COMMON ISSUE WITH CHRYSLER. SAVE 50 CENTS COST THE CUSTOMER OWNER THOUSANDS. I FIXED TWO PLUGS FRONT AND BACK ON ENGINE HOWEVER NOW THE PLUGS BETWEEN THE TRANSMISSION AND ENGINE ARE LEAKING DO TO RUST. YES I'VE CHANGED THE COOLANT AND THIS STARTED IN 2004 WHEN I PURCHASED THE CAR. *TR
ELECTRICAL SYSTEMJune 15, 2010
TL*THE CONTACT OWNS A 2000 CHRYSLER CIRRUS. THE CONTACT STATED THAT WHEN TRYING TO START THE VEHICLE, THE IGNITION SWITCH LOCKED. THE VEHICLE WAS TOWED TO A STORAGE LOT AND A LOCKSMITH REPLACED THE IGNITION SWITCH. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 107,435. UPDATED 08/03/10. *LJ UPDATED 08/18/10*JB
SERVICE BRAKES, HYDRAULIC,EQUIPMENTApril 11, 2010
WHEN I FIRST BOUGHT THE CAR I HAD PROBLEMS WITH CONNECTIONS UNDER THE HOOD WHICH LEAD TO STEERING PROBLEMS AND THE LINE. BRAKES FAILED ME ON MARCH 22, 2010 HAD A BAD CAR ACCIDENT BECAUSE MY BRAKES NOR MY EMERGENCY BRAKES DIDN'T WORK, BOTH FAILED ME. *TR
Crash reported
NHTSA #10324944FUEL SYSTEM, GASOLINEMarch 11, 2010
I HAVE BEEN LOOKING FOR THE FUEL FILLER NECK FOR MY 2000 CHRYSLER CIRRUS FOR OVER A MONTH. IT HAS BEEN ON FACTORY BACKORDER AND FROM WHAT I HAVE BEEN TOLD IT IS NOT EVEN BEING MADE...LEAVING ME WITH A CAR THAT IS UNSAFE TO DRIVE. ALSO, BECAUSE THE PART RUSTED OUT IT ENDED UP DAMAGING MY FUEL PUMP AND I NEEDED TO REPLACE IT...COSTING ME OVER $300 ALONE. *TR
STEERINGMarch 20, 2009
LETTER FROM SENATOR MCCONNELL ON BEHALF OF CONSTITUENT RE HIS 2000 CHRYSLER CIRRUS LX (DEFECT IN THE HIGH PRESSURE POWER STEERING HOSE WHICH RESULTED IN A FIRE AND DESTROYED THE VEHICLE) *NJ RECALL# 06V001000. *JB
Fire reported
NHTSA #10263388STEERINGFebruary 27, 2009
2000 CHRYSLER CIRRUS LX CAUGHT ON FIRE DUE TO LEAKING POWER STEERING FLUID**CC THE CONSUMER STATED THERE WAS A RECALL REGARDING THE HIGH PRESSURE STEERING HOSE. *JB
Fire reported
NHTSA #10178539STEERING,FUEL SYSTEM, GASOLINESeptember 6, 2008
2000 CHRYSLER CIRRUS LX 2.4 LITER ENGINE. CAR PARKED, WITH ENGINE OFF. FIRE STARTS IN ENGINE COMPARTMENT, STARTED BY EITHER THE FUEL LINES ON THE TOP OF THE ENGINE OR THE POWER STEERING UNIT ON THE REAR LEFT OF THE ENGINE BY THE RESERVOIR. THERE WERE NO SIGNS OF OVERHEATING, NO SMOKE AND NO STRANGE NOISES PRIOR TO THE FIRE. THE FIRE STARTED APPROXIMATELY 10 MINS AFTER I GOT OUT OF THE VEHICLE. *TR
Fire reported1 injury(ies)
NHTSA #10241138ENGINE AND ENGINE COOLINGJune 11, 2008
TL*THE CONTACT OWNS A 2000 CHRYSLER CIRRUS. AFTER BEING PREVIOUSLY DRIVEN, THE VEHICLE CAUGHT FIRE FIVE MINUTES AFTER IT WAS PARKED. THE VEHICLE WAS NEVER REPAIRED UNDER RECALL BECAUSE THE DEALER STATED THAT IT WAS FINE AND DID NOT NEED REPAIRING. THE CONTACT FEELS THAT THE DEALER SHOULD BE RESPONSIBLE FOR THE FAILURE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 123,000.
Fire reported
NHTSA #10230741STEERINGMarch 20, 2008
2000 CHRYSLER CIRRUS RECALL FOR HIGH PRESSURE STEERING HOSE. CONSUMER STATES THAT HER VEHICLE CAUGHT FIRE UNDER THE HOOD DUE TO THE POWER STEERING FLUID LEAK. *KB THE CONSUMER STATED THE NIGHT BEFORE THE REPAIRS WERE TO BE MADE, THE VEHICLE CAUGHT ON FIRE. THE CONSUMER LEARNED A RECALL HAD BEEN ISSUED FOR THE EXACT PROBLEM HE EXPERIENCED. THE CONSUMER RECEIVED THE RECALL NOTICE IN MAY 2006, TWO MONTHS AFTER THE FIRE. *JB
Fire reported
NHTSA #10222742STEERINGJanuary 11, 2008
I PARKED THE SUBJECT VEHICLE IN THE DRIVEWAY TAKING NOTICE THAT THE STEERING WHEEL WAS MUCH HARDER TO TURN. JUST EXITING THE CAR I NOTICED SMOKE COMING FROM UNDER THE HOOD I APPROACHED THE CAR, PREPARED TO OPEN THE HOOD TO INVESTIGATE BUT SOON FOUND THE CAR BURSTING INTO FLAMES. FAR FROM ANY EXTINGUISHER I CALLED 911. FIREFIGHTERS CAME SHORTLY AFTER THE FLAMES TOTALLED THE CAR IN A MATTER OF MINUTES. THE FIRE REPORT STATED OF AN UNDERHOOD FIRE. THE FAILURE OF THE VEHICLE COST ME MY TRANSPORTATION FROM WORK AND IN TURN MY JOB WERE LACK OF FUNDS LATER LED TO THE LOSS OF MY APARTMENT. IN SHORT NOTHING WAS DONE TO CORRECT THE FAILURE, IT HAPPENED WITHOUT NOTICE. I REPORTED A CLAIM TO MY INSURANCE COMPANY ONLY HAVING THEM TELL ME "THEY MUST DENY MY CLAIM SINCE IT WAS CONSIDERED AN ACT OF GOD" AFTER I REPORTED THE INFORMATION TO THE MANUFACTURER THEY TOLD ME THEY MUST DENY MY CLAIM EVEN AFTER THE FACT THAT THE CAR WAS INDEED TOTALLED BASED ON THE RECALL REGARDING THE POWER STEERING HOSE. *TR
Fire reported
NHTSA #10214548SEATSNovember 13, 2007
TL*THE CONTACT OWNS A 2000 CHRYSLER CONCORDE. WHILE DRIVING 2 MPH IN REVERSE, THE DRIVER'S SEAT FELL BACKWARDS. THE CONTACT ATTEMPTED TO PUT THE SEAT BACK IN PLACE, BUT WAS UNSUCCESSFUL. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AVAILABLE FOR THIS FAILURE. THE CONTACT HAD AN INDEPENDENT MECHANIC INSPECT THE VEHICLE AND LOCATE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 32,000 AND FAILURE MILEAGE WAS 31,980.
EQUIPMENT,ELECTRICAL SYSTEMNovember 1, 2007
THE HEATER BLOWER FAN IN MY 2000 CHRYSLER CIRRUS CONTINUALLY BURNS OUT IN THE "LOW" AND "MEDIUM" SETTINGS. IT ONLY OPERATES ON THE "HIGH" SETTING. I HAVE REPLACED IT 3 TIMES, THE LAST REPLACEMENT LASTED ONE WEEK. I GO TO A SMALL INDEPENDENT REPAIR SHOP WHO HAVE HAD 11 OTHER CUSTOMERS WITH THE SAME PROBLEM WITH MULTIPLE FAILURES. *TR
TIRESAugust 28, 2007
2000 CHRYSLER CIRRUS TIRE BLEW OUT CAUSING THE CONSUMER TO HIT THE MEDIAN WALL. *KB ACCORDING TO THE REPORT, THE RIGHT REAR TIRE SIS NOT HAVE PUNCTURE HOLES. THE TIRE WALL BEAD AGAINST THE WHEEL HAD JAGGED RIPS AND HAD SEPARATED FROM THE WHEEL. 3 OCCUPANTS IN THE VEHICLE WERE INJURED. OHIO TRAFFIC CRASH REPORT. *JB
Crash reported3 injury(ies)
NHTSA #10201500STEERINGJuly 17, 2007
2000 CHRYSLER CIRRUS SAFETY RECALL E23- HIGH PRESSURE POWER STEERING HOSE CUSTOMER FEELS UNSAFE IN THE CAR**CC THE CONSUMER MADE AN APPOINTMENT TO HAVE THE REPAIR DONE. THE DEALER HAD THE VEHICLE FOR OVER 7 HOURS. ONE MECHANIC TOLD THE CONSUMER THE VEHICLE HAD NOT BEEN REPAIRED AND THEN ANOTHER MECHANIC TOLD HER IT WAS READY TO PICK UP. THE CONSUMER TOOK THE VEHICLE TO HER OWN LOCAL MECHANIC, AND HE TOLD HER IT LOOKED AS THOUGH THE HOSE HAD NOT BEEN REPLACED. *JB
STEERING,ENGINE AND ENGINE COOLINGJuly 16, 2007
TL*THE CONTACT OWNS A 2000 CHRYSLER CIRRUS. WHILE DRIVING 10 MPH, THE POWER STEERING FAILED. THE CONTACT PULLED OVER, RAISED THE HOOD, AND A FIRE IGNITED. THE VEHICLE WAS TOWED TO A MECHANIC AND A REPAIR WAS PERFORMED. WHEN THE CONTACT ARRIVED TO PICK UP HIS VEHICLE, THE MECHANIC STATED THAT THE HIGH PRESSURE POWER STEERING HOSE HAD PREMATURELY HEATED AND DEVELOPED A LEAK. THE FAILURE RESULTED IN AN UNDERHOOD FIRE. DAYS AFTER THE VEHICLE WAS REPAIRED, THE CONTACT RECEIVED A RECALL LETTER. CHRYSLER STATED THAT THEY WOULD REIMBURSE HIM FOR THE REPAIRS. WEEKS LATER, CHRYSLER REFUSED TO PROVIDE REIMBURSEMENT. THE SAME DAY HE PICKED UP THE VEHICLE FROM THE DEALER, IT CAUGHT FIRE AGAIN AFTER BEING DRIVEN APPROXIMATELY 20 MILES. CHRYSLER ADVISED HIM TO LEAVE THE VEHICLE AND THAT THEY WOULD TOW IT AND TAKE CARE OF THE SITUATION. IT HAS CURRENTLY BEEN SIX WEEKS AND NOTHING HAS BEEN DONE. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 134,980. BEFORE THE FIRE, THE CONSUMER HAD OTHER WORK PERFORMED ON THE VEHICLE SUCH AS: A NEW WATER PUMP AND TIMING BELT. UPDATED
Fire reported
NHTSA #10196422STRUCTUREJuly 9, 2007
2000 CHRYSLER CIRRUS WITH RUST AT THE FRONT EDGE OF THE HOOD IN TWO PLACES. THIS ORIGINATED UNDER THE PAINT. *AK
STEERINGJune 29, 2007
I BOUGHT A CAR FROM A DEALERSHIP IN BIRMINGHAM, AL NOT KNOWING THE CAR HAD A RECALL CONCERNING THE HYDRAULIC POQWER ASSIST PUMP, AND IT BURNED AFTER HAVING IT FOR ONLY 2 MONTHS. *AK
Fire reported
NHTSA #10194984SERVICE BRAKES, HYDRAULICJune 22, 2007
FAILURE OF BRAKE LINES. REAR BRAKE LINES COLLAPSE CAUSING REAR BRAKES TO STAY ENGAGED. I HAVE GONE THROUGH 2 SETS OF BRAKE PADS AND 2 SETS OF REAR CALIPERS. DEALERSHIP CANNOT LOCATE PARTS AS MANUFACTURER IS BACK ORDERED DUE TO OTHER REPLACEMENTS BEING DONE. *TR
FUEL SYSTEM, GASOLINEMay 15, 2007
WHILE DRIVING 2000 DODGE STRATUS I EXPERIENCED A FUEL PUMP FAILURE. UPON INSPECTION OF THE FUEL PUMP IT CLEARLY SHOWS A SHORT OF THE FOUR WIRE ELECTRICAL WIRE CONNECTION THAT IS HOUSED WITHIN THE FUEL TANK. THIS FAILURE DID NOT RESULT IN AN EXPLOSION OR FIRE HOWEVER IF CONDITIONS WERE RIGHT THIS COULD HAVE CAUSED FIRE OR AN EXPLOSION OF THE FUEL CELL POTENTIALLY RESULTING IN LOSS OF PROPERTY AND LIFE. I HAVE THE PART AND PHOTOGRAPHS WHICH ARE AVAILABLE UPON REQUEST.*AK
STEERINGApril 4, 2007
TL*THE CONTACT OWNS A 2000 CHRYSLER CIRRUS. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. THE VEHICLE WAS TOWED, AND THE DEALER HAS NOT DIAGNOSED THE CAUSE OF FAILURE. THE CONTACT RECEIVED RECALL # 06V001000, AND THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGE WERE 71,649.*AK
Fire reported
NHTSA #10186991STEERINGFebruary 9, 2007
I HAD JUST PARKED MY CAR IN MY FRIENDS DRIVEWAY. WHILE GETTING OUT I NOTICED THERE WAS SMOKE COMING FROM UNDER THE HOOD. IT SMELLED LIKE IT WAS ABOUT TO CATCH FIRE AND A FEW SECONDS LATER I SAW FLAMES. I CALLED 911. BEFORE THEY COULD GET THERE MY FRIEND AND A NEIGHBOR PUT THE FIRE OUT. THE FIREMAN MADE A REPORT AND TOOK PICTURES. THE FIRE DAMAGED THE ELECTRICAL WIRING, PIPING AND HOSES,AND ANYTHING ELSE THAT WAS A COMPOSED OF PLASTIC MELTING IN THE VEHICLE. I FEEL LIKE THE FIRE SHOULD BE COVERED UNDER NHTSA CAMPAIGN ID #06V001000.
Fire reported
NHTSA #10182092VISIBILITYJanuary 12, 2007
TL* - THE CONTACT STATED THAT SHE CONTINUES TO HAVE A PROBLEM WITH THE TEETH BREAKING ON THE PLASTIC GEAR KNOB ON FOR THE AIR CONDITIONG OF HER 2000 CHRYSLER CIRRUS. THE CURRENT MILEAGE ON THE VEHICLE IS 162000 MILES. *NM UPDATED 03/02/07. *JB
STEERINGJanuary 9, 2007
TL* - THE CONTACT STATED THAT WHILE VEHICLE WAS PARKED IN THE DRIVEWAY IT CAUGHT ON FIRE UNDER THE HOOD. THE CONTACT STATED THAT THE NEIGHBORS PUT THE FIRE OUT BEFORE FIREFIGHTERS CAME. THE FIRE DAMAGED THE ELECTRICAL WIRING, PIPING AND ANYTHING THAT WAS COMPOSED OF PLASTIC MELTED IN THE VEHICLE. THE CONTACT FELT THAT THE VEHICLE SHOULD BE COVERED UNDER NHTSA CAMPAIGN ID NUMBER: 06V001000. *AK UPDATED 01/29/07. *JB
Fire reported
NHTSA #10178181STEERINGJanuary 2, 2007
TL* - THE CONTACT WHILE VEHICLE WAS PARKED IN THE DRIVEWAY THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. THE CONTACT STATED THAT THERE WAS NO NEED FOR INTERVENTION SINCE THE FIRE STOPPED ON ITS OWN. THE FIRE DAMAGED THE ELECTRICAL WIRING, PIPING AND ANYTHING THAT WAS CONCERNING PLASTIC MELTED IN THE VEHICLE. THE CONTACT STATED THAT SHE SPOKE WITH THE MANUFACTURE R, AND THEY SENT HER A LETTER STATING THAT THEY WOULD COMPENSATE HER $3,000 FOR THE DAMAGE DONE TO THE VEHICLE. THE CONTACT FELTS THAT VEHICLE SHOULD BE COVERED UNDER NHTSA RECALL: 06V001000. *AK
Fire reported
NHTSA #10177562AIR BAGSDecember 20, 2006
TL* - THE CONTACT STATED THAT HE PURCHASE A 2000 CHRYSLER LH MARCH IN 2006. THE CONTACT NOTICED THAT THERE WAS A SPLIT IN THE DASH BOARD OVER THE AIRBAG DOOR ON PASSENGER SIDE. THE CONTACT TOOK VEHICLE BACK TO OWNER OF DEALERSHIP ONE MONTH LATER BECAUSE THE REPAIR ON DASH BOARD SPLIT OPEN. THE DEALERSHIP SAID THEY WOULD ONLY REPAIR AND NOT REPLACE THE DASH BOARD. THE CONTACT STATED THAT ON 11/30/06 HIS VEHICLE WAS PARKED AND ANOTHER VEHICLE HIT HIS VEHICLE ON THE FRONT DRIVER SIDE. CONTACT HAD HIS INSURANCE ADJUSTER LOOK AT VEHICLE AND WAS TOLD BY THE ADJUSTER THAT THE DASH BOARD IS A SAFETY ISSUE. THE ADJUSTER TOLD THE CONTACT THAT THE DASHBOARD COULD NOT BE PATCH OVER THE AIRBAG DOORS. THE CONTACT SAID THAT INSURANCE THE ADJUSTER SAID THAT PIECES OF PAINT AND PUTTING COULD COME OFF INTO PASSENGERS FACE AND EYES.
ELECTRICAL SYSTEMAugust 14, 2006
DT*: THE CONTACT STATED THE VEHICLE CAUGHT FIRE WHILE PARKED. THE ENGINE COMPARTMENT WAS COMPLETELY BURNED; AND THE ACCELERATOR PEDAL, BRAKE PEDAL AND DASHBOARD MELTED. THERE WAS A NHTSA RECALL # 06V001000 PERTAINING TO THE POWER ASSIST STEERING SYSTEM. THE CONTACT RECEIVED THE RECALL LETTER THE DAY AFTER THE FIRE OCCURRED. THE VEHICLE WAS INSPECTED BY THE MANUFACTURER, WHO DETERMINED THAT THE FIRE WAS NOT DUE TO THE RECALL.*AK
Fire reported
NHTSA #10165454ELECTRICAL SYSTEMAugust 7, 2006
DT*: THE CONTACT STATED THAT WHILE AT A STOP LIGHT, SMOKE BEGAN TO EMINATE FROM UNDER THE HOOD. ONCE THE VEHICLE WAS EXITED, FLAMES WERE OBSERVED COMING FROM THE UNDERSIDE OF THE FRONT END OF THE VEHICLE. THE POLICE AND FIRE DEPARTMENTS WERE CALLED. A POLICE REPORT WAS FILED, AND THE VEHICLE WAS DETERMINED TO BE A TOTAL LOSS.
Fire reported
NHTSA #10164719ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMJuly 26, 2006
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
STEERINGJuly 7, 2006
I RECEIVED A RECALL NOTICE IN THE MAIL FROM CHRYSLER. THE RECALL WAS FOR A HIGH PRESSURE POWER STEERING HOSE. SMITH CHRYSLER MADE THE REPAIR ON 07-06-06. WHEN I STARTED THE CAR I NOTICED THAT THE DRIVE BELTS WERE SLIPPING AND MAKING A STRANGE SOUND. LATER THAT NIGHT I JACKED UP THE VEHICLE AND INSPECTED THE WORK THAT WAS PERFORMED. I FOUND POWER STEERING FLUID ON NUMEROUS PARTS PF MY ENGINE AND FRAME. THERE WAS ALSO FLUID ON THE BELTS WHICH WAS CAUSING THEM TO SLIP. ON 07-07-2006 , I RETURNED TO THE DEALER TO HAVE THE FLUID CLEANED. WHEN I ARRIVED AT MY HOME LATER THAT DAY I NOTICED THAT THERE WAS STILL POWER STEERING FLUID ON SOME PARTS OF MY CAR. I CALLED THE GENERAL MANAGER AND MADE A COMPLAINT. THE MANAGER INTERVIEWED THE MECHANIC AND FOUND OUT THAT THERE WAS A LOT OF FLUID LOST WHILE REPLACING THE HOSE. I WAS NEVER TOLD WHY THEY PARKED MY CAR ON THE READY LINE WITH SO MUCH FLAMMABLE LIQUID ON IT THAT MY BELTS WERE SLIPPING. THE GENERAL MANAGER NOW WANTS ME TO RETURN A THIRD TIME. I AM CONCERNED THAT THE FLUID MIGHT CATCH ON FIRE. I HAVE BEEN CLEANING IT UP FOR OVER ONE HOUR NOW. CAN YOU HELP ME WITH THESE PEOPLE ........THE VERY LEAST THAT NEEDS TO BE DONE IS A ENGINE WASH............THANK YOU. *NM
STEERINGJune 27, 2006
2000 CIRRUS HAD A INTERNAL FIRE. *TS ***NAR*** THE VEHICLE WAS TOTALED AS A RESULT OF THE FIRE. THE FIRE OCCURRED PRIOR TO THE CONSUMER RECEIVING RECALL (06V001000) FOR THE HIGH PRESSURE STEERING HOSE. THE CONSUMER CONTACTED THE MANUFACTURER AND REQUEST REIMBURSEMENT. *NM
Fire reported
NHTSA #10161583STEERINGJune 5, 2006
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH THE FRONT OF THE VEHICLE DROPPED CAUSING LOSS OF CONTROL. THE VEHICLE WAS MOVED OFF THE ROAD AND TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THE DRIVER SIDE TIE ROD FRACTURED. BOTH FRONT TIE RODS WERE REPLACED.
STEERINGJune 4, 2006
I RECEIVED A LETTER IN THE MAIL ABOUT THE SAFETY RECALL ON MY VEHICLE. THE SAFETY RECALL NUMBER IS E23 (06V001000) FOR THE 2000 CHRYSLER CIRRUS. I BROUGHT MY VEHICLE INTO A LOCAL DEALERSHIP TO HAVE THE PROBLEM FIXED ON SATURDAY JUNE 3, 2006 AT THE COURTESY CHRYSLER JEEP OF SANFORD LOCATED AT 1100 RHINEHART RD, SANFORD, FL, 32771. I SCHEDULED AN APPOINTMENT FOR 10 AM AND MY CAR WAS NOT READY UNTIL 2:30 PM (4 1/2 HOURS LATER). LATER THAT EVENING I CHECKED MY POWER STEERING FLUID TO MAKE SURE IT HAD BEEN PROPERLY FILLED. I DISCOVERED THAT THERE WAS NO POWER STEERING FLUID AT ALL ON THE DIP STICK AND THAT MY AIR FILTER COMPARTMENT WAS UNDONE. I LOOKED INSIDE THE AIR FILTER COMPARTMENT AND FOUND A WRENCH LAYING ON TOP ON THE AIR FILTER. I BROUGHT MY VEHICLE IN TO RESOLVE A SAFETY ISSUE BUT INSTEAD ANOTHER SAFETY ISSUE WAS CREATED. THAT WAS MY FIRST TIME HAVING MY CAR SERVICED AT A CHRYSLER DEALER AND WILL BE THE LAST! I WOULD LIKE TO BE INFORMED OF WHAT ACTIONS ARE TAKEN UPON RECEIVING THIS LETTER OF COMPLAINT ABOUT THE INEXCUSABLE SERVICE I RECEIVED. THANK YOU. *NM
ELECTRICAL SYSTEMMay 31, 2006
MY CAR BEGAN SMOKING FROM UNDER HOOD. IT SMELLED LIKE PLASTIC BURNING. THEN THE CAR CAUGHT ON FIRE. *NM
Fire reported
NHTSA #10158636STEERINGMay 22, 2006
CONSUMER 2000 CIRRUS CAUGHT ON FIRE DUE TO A FAULTY POWER STEERING HOSE. *TS ***NAR** * THE POWER STEERING HOSE WAS RECALLED. *JB
Fire reported
NHTSA #10158420ENGINE AND ENGINE COOLINGDecember 5, 2005
CAR WASN'T USED FOR 3 WEEKS. USED CAR AND BEGAN TO SMOKE. NEXT DAY TOOK TO A REPAIR SHOP & SAID IT SMELLED LIKE OIL. NEXT DAY DROVE ABOUT 3 MILES, PARKED CAR, 15 MIN LATER FIRE DEPT IS PUTTING OUT ENGINE FIRE. *NM
Fire reported
NHTSA #10144467AIR BAGSNovember 10, 2005
DT: THE CONTACT STATED WHILE IN A FRONT END COLLISION THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. THERE HAS BEEN NO INSPECTION TO SEE WHY THE AIR BAGS DID NOT DEPLOY. *AK
Crash reported
NHTSA #10142411ENGINE AND ENGINE COOLINGNovember 5, 2005
CHRYSLER CIRRUS 2000 LX UNDER THE HOOD FIRE WHILE DRIVING. FIRE AND POLICE WERE CALLED. CAR WAS A WRITE-OFF. *JB
Fire reported
NHTSA #10141837VISIBILITYOctober 7, 2005
CONSUMER IS UNABLE TO OPEN OR CLOSE THE POWER WINDOWS. *TS ONE POWER WINDOW DOES NOT FUNCTION AT ALL AND THE OTHER THREE FUNCTION INTERMITTENTLY. *NM
VEHICLE SPEED CONTROLAugust 11, 2005
DT: THE CONTACT STATED TOOK VEHICLE TO A SERVICE DEALER BECAUSE THE VEHICLE HAS DIFFICULTY STARTING. WHEN THE KEY WAS TURNED OVER, THE VEHICLE WOULD NOT START, ALMOST CAUSING THE BATTERY TO DIE. WHEN THE VEHICLE FINALLY DID START IT HAD A ROUGH IDLE, BUT CONTINUED TO RUN. THIS ONLY HAPPENED DURING THE MORNING WHEN THE CONTACT FIRST STARTED THE VEHICLE. THE CONTACT WAS AFRAID TO DRIVE THE VEHICLE OUT OF TOWN BECAUSE IT MAY NOT START BACK UP. THE CONSUMER RENTED A VEHICLE ANY TIME HE NEEDED TO GO OUT OF TOWN. THE VEHICLE WAS TOWED TO THE SERVICE DEALER ON TWO OCCASIONS. THE SERVICE DEALER REPLACED THE THROTTLE POSITION SENSOR, BUT THIS DID NOT REMEDY THE PROBLEM. THE SERVICE DEALER COULD NOT DUPLICATE THE PROBLEM, BUT DID SAY THE NEXT TIME THIS HAPPENED TO CONTACT THEM AND THEY WILL COME OUT AND LOOK AT THE VEHICLE. *AK
VEHICLE SPEED CONTROLAugust 11, 2005
DT: THE CONSUMER'S WIFE WAS PULLING UP TO A STOP SIGN AND THE VEHICLE PLUNGED FORWARD AND IT CRASHED INTO ANOTHER VEHICLE. THE VEHICLE HAS NOT BEEN TO THE DEALERSHIP FOR INSPECTION. T THE CONSUMER DOES PLAN TO HAVE VEHICLE FIXED. A POLICE REPORT WAS TAKEN. *AK
Crash reported
NHTSA #10132449ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLJuly 26, 2005
DT: CHRYSLER CIRRUS INTERMITTENTLY STALLED UPON SLOWING DOWN. REPLACED THE BATTERY, BUT IT SEEMED LIKE AN ELECTRICAL PROBLEM. THE MECHANIC WILL REPLACE THE THROTTLE CONTROL SENSOR, BUT WAS NOT SURE IF THAT WAS THE PROBLEM.*AK
ELECTRICAL SYSTEMJuly 21, 2005
THE 2000 CHRSLER CIRRUS, WITHOUT ANY WARNING WENT UP IN FLAMES WHILE THE CAR WAS NOT BEING OPERATED. THIS HAPPENED NO MORE THAT TEN MINUTES AFTER IT WAS PARKED. NO WAS WAS INJURED, NOR ANY OTHER PROPERTY AS THE CAR WAS PARKED IN MY CHURCH PARKING LOT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE.
Fire reported
NHTSA #10129592ENGINE AND ENGINE COOLINGJuly 12, 2005
ON JULY 11, 2005 THE NEWBURYPORT FIRE DEPARTMENT WAS CALLED TO PUT OUT AN ENGINE FIRE IN MY 2000 CHRYSLER CIRRUS. AN INSURANCE ADJUSTER FROM RAND ADJUSTMENTS CAME OUT TO SEE THE CAR AT VOLPONE TOWING ALSO IN NEWBURYPORT MASS. THE ADJUSTER DETERMINED THAT THE CAR WAS A TOTAL LOSS. I AM NOW WITHOUT ANY TRANSPORTATION.
Fire reported
NHTSA #10128472ENGINE AND ENGINE COOLINGJune 15, 2005
ON JUNE 9, 2005 I LEFT A RESTAURANT AFTER LUNCH. I DROVE APPROXIMATELY 1 MINUTE AT 30-35 MPH WHEN THE ENGINE STARTED RUNNING ROUGHLY AND LOSING POWER. SINCE I WAS ON A SURFACE STREET AND GOING SLOWLY I WAS ABLE TO SAFELY PULL OVER INTO A GAS STATION AND TURN THE CAR OFF. IT TOOK APPROXIMATELY 30-45 SECONDS TO DRIVE THE CAR THE 300-400 YARDS TO THE GAS STATION. I HAD THE CAR TOWED TO MY MECHANIC WHO ADVISED ME THAT THERE WAS A HOLE IN THE MIDDLE DRIVER'S SIDE PISTON AND THAT IT APPEARED TO BE CAUSED BY A PART OF THE VALVE SEAT FALLING OFF AND BECOMING LOOSE WITHIN THE PISTON/CYLINDER. THIS CAUSED A HOLE IN THE PISTON WHICH POLLUTED THE OIL WHICH DESTROYED THE ENGINE/MANAFOLD, ETC. THE SUDDEN LOSS OF ENGINE POWER COULD HAVE BEEN EXTREMELY SERIOUS AT FREEWAY SPEEDS OR EVEN ON SURFACE STREETS. I WAS LUCKY THAT THERE WAS VERY LIGHT TRAFFIC. THE CAR IS AT LA BREA CHRYSLER (323) 933-5501. DAIMLER/CHRYSLER HAS BEEN CONTACTED AND THE RESPONSE WAS THAT IT IS OUT OF WARRANTY AND THAT THERE WAS NOTHING THAT THEY COULD DO. I WILL REQUEST THAT THE OLD PARTS BE KEPT SO THAT THEY ARE AVAILABLE.
LATCHES/LOCKS/LINKAGESMay 13, 2005
I HAVE A 2000 CHRYSLER 300M. AT 15MPH, THE DOORS LOCK AUTOMATICALLY. THAT IS NORMAL. HOWEVER, LAST MONTH, THE LOCKS ON THE PASSENGER SIDE LOCK AND CANNOT BE OPENED BY THE PASSENGER. IF THE DRIVER WERE INJURED IN AN ACCIDENT, THERE WOULD BE NO WAY FOR THE PASSENGER TO GET OUT OF THE RIGHT SIDE OF THE CAR.
ENGINE AND ENGINE COOLINGMay 10, 2005
DT: CHRYSLER HAS REDESIGNED A PART FOR THE CAR, THE PART THAT WAS IN THE CAR THAT WASN'T REDESIGNED. THE PART FELL APART AND HAS NEVER BEEN REPLACED. THE PART CAUSED THE TIMING BELT TO SLIP, CAUSING VALVES TO BEND IN ENGINE . *AK
POWER TRAINMay 9, 2005
DT: 5/1/CHANGED GEARS WHICH ARE SLIPPING. TRANSMISSION HAS HAD PROBLEMS FOR THE LAST WEEK WHICH ARE GETTING WORSE. TRANSMISSION WAS SERVICED IN 2000 DUE TO TRANSMISSION FAILURE.*AK
SEAT BELTSApril 14, 2005
APRIL 10, 2005 I WAS DRIVE MY CAR WITH MY DAUGHTER AND GIRL FRIEND IN THE CAR AND WE START TO SMELL SOME SMOKE FROM THE REAR OF THE CAR. WHERE MY DAUGHTER WAS AT . THE CAR STARTED TO CATCH ON FIRE. WHEN ME AND MY GIRLFRIEND GOT OUT OF THE CAR THE FLAMES FLEW PASS MY DAUGHTER EAR. SO I RUSH TO GET HER OUT OF THE BACK SET. SHE WAS NOT HE HEART. BUT I WAS VERY UPSET ABOUT A CAR THAT JUST CATCHES ON FIRE FOR NO REASON . MY INSURE ADJUSTER SAID IT WAS CAUSE BY MY REAR PASSENGER SEAT BELT. THINK THIS IS A VERY IMPORTANT MATTER . I AM ASKING CAN U LOOK INTO IT PLEASE. THANK YOUR. *AK
Fire reported
NHTSA #10117876SERVICE BRAKES, HYDRAULICMarch 27, 2005
VEHICLE'S DRIVER-SIDE FRONT CALIPER SEIZED AND REFUSED TO RELEASE FULLY CAUSING VEHICLE TO PULL STRONGLY TO THE LEFT AND CAUSING OVERHEATING OF THE ROTOR AND SUBSTANTIAL LOSS OF BRAKING
SERVICE BRAKES, HYDRAULICJanuary 5, 2005
COMPLAINT RECEIVED VIA E-MAIL. WE OWN A 2000 CHRYSLER CIRRUS LX AND A 2003 CHRYSLER VAN, SO THE CIRRIS IS ONLY DRIVEN ABOUT 4000 MILES A YEAR. I HAVE BEEN HAVING AN ONGOING PROBLEM WITH THE BRAKES, WHICH I HAVE COMPLAINT ABOUT EACH TIME IT'S SERVICED. THE DEALERSHIP TELLS ME IT'S JUST DUST IN THEM. THE VEHICLE WAS IN FOR INSPECTION, AND THEY SAID THE BRAKES HAD DISINTEGRATED, THE ROTORS NEEDED REPLACEMENT AND THE BACK CYLINDERS WERE LEAKING. THE BRAKE PADS ARE HARDLY WORN IN THE CENTER, BUT ARE DISINTEGRATING IN THE ENDS. THEM MANUFACTURE INDICATED THAT THE BRAKE PADS DISINTEGRATED FROM NON-USE. I SPOKE TO OTHER CHRYSLER VAN OWNERS AND THEY ARE HAVING THE SAME PROBLEM. *AK AFTER CHECKING THE VEHICLE THE MECHANIC FOUND THE CYLINDERS LEAKING SO THEY WERE REPLACED. *TC
SERVICE BRAKES, HYDRAULICDecember 13, 2004
DURING A REQUIRED INSPECTION OF MY WIFES 2002 CHRYSLER CIRRIS VIN#1C3EJ46XYN297907 THE BRAKE LININGS WERE DISENGRATING(BOTH ENDS OF THE FRONT BRAKES) BACK BRAKE SEALS LEAKING.THE VEHICLE WAS BOUGHT JUNE OF 2000 SHE AVERAGES 4,000 PER YEAR 17,000 MILES ON THE CAR. IT IS KEPT IN AHEATED GARAGE AND HAS BEEN SERVICED AT THE DEALER WHERE SHE BOUGHT IT FOR REG. MAINT. AND INSPECTION.(WE HAVE COMPLAINED ABOUT THE BRAKES SQUEALING FROM THE IST YEAR AND HAVE BEEN TOLD THAT IT IS JUST THE OPEN BRAKES NOW DAYS AND IT IS JUST ROAD DIRT. ALL ALONG IT WAS THE BRAKE PADS DISINGRATING. IT COST $500.00 TO REPLACE . SINCE WE HAD COMPLAIND EACH TIME I FEEL IT WAS THE DEALER NOT WANTING TO CHANGE THEM WHEN THEY WERE UNDER WARRANTY. I CALLED CHRYSLER CONSUMER LINE AND WAS TOLD WHAT DID I EXPECT' THE BRAKES DISINIGRATED FROM NON-USE SINCE THE VEHICLE IS DRIVEN ONLY 4,000 PER YEAR. UNFORTUNATELY I DO NOT HAVE THE EXPERTISE TO FIGHT THEM AND MY ATORNEY SAID CHRYSLER WOULD TIE EVERYTHING UP SO LONG IT WOULD COST TOO MUCH TO SUE. SO THERE AGAIN THE GUY WITH THE MONEY WINS FAIR OR NOT. I FEEL LIKE A FOOL AS I HAVE TALKE OTHERS INTO BUYING CHRYSLER PRODUCTS AND AM SURE NOW THEY WILL GET THE SAME TREATMENT.IF SOMETHNG IS WRONG WITH THER VEHICLES. THANK YOU DEL LANDFRIED PS I HAVE THE PARTS. *AK
ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGESDecember 1, 2004
I CAME OUTSIDE ONE DAY AND PRESSED THE KEYLESS ALARM AND HEARD A LOUD EEEEEEEHHHHHHH NOISE. IT WAS MY DRIVERS SIDE REAR DOOR LOCK MAKING THIS LOUD OBNOCIOUS SOUND. THAT WAS BACK IN APRIL OF 2004. THEN JUST THIS MONTH (NOVEMBER) THE DRIVER SIDE FRONT DOOR STARTED MAKING THE SAME NOISE. THIS RESULTS IN ME HAVING TO PRESS THE REMOTE 4 AND 5 TIMES JUST TO OPEN THE DOOR. AS FAR AS THE BACK DOOR, I HAVE TO PRESS THE KEYPAD SEVERAL TIMES AND THEN OPEN THE LOCK FROM THE INSIDE. ON TOP OF THAT, ONE DAY WHEN I WENT TO OPEN THE FRONT PASSENGER SIDE DOOR, THE LATCH JUST POPPED. NOW, YOU HAVE TO ROLL THE WINDOW DOWN IN ORDER TO GET OUT OF THE CAR ON THAT SIDE. GOD FORBID I AM EVER IN AN ACCIDENT BECAUSE WHOEVER IS ON THAT SIDE OR SITTING BEHIND ME WILL DEFINITELY BE TRAPPED IN THE VEHICLE. AT THIS MOMENT, I AM TRYING TO GET MONEY UP TO GET THESE ISSUES FIXED BECAUSE THE ESTIMATE THAT I RECEIVED FOR JUST THE REAR AND PASSENGER SIDE DOORS WAS ALMOST $400 ALONE. THAT'S NOT INCLUDING THE LIGHTER THAT JUST STOPPED WORKING COMPLETELY OR THE DRIVER SIDE WINDOW THE FALL INTO THE DOOR IF YOU ATTEMPT TO ROLL IT DOWN.*AK
STEERINGNovember 12, 2004
WHENEVER THE VEHICLE IS BEING DRIVEN THERE IS A TENDENCY THAT THE POWER STEERING FAILS MAKING THE VEHICLE HARD TO MANEUVER. THE BRAKES ALSO TEND TO SQUEAK WHENEVER THE VEHICLE SLOWS DOWN.*AK
POWER TRAINOctober 20, 2004
THE CONSUMER STATED WHILE DRIVING 50 MPH, THE VEHICLE SHIFTED ROUGHLY ALMOST BRINGING THE VEHICLE TO A HALT. *JB
STEERINGJuly 28, 2004
WHILE PARKING CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT. AT THE SAME TIME, PASSENGER'S TIRE SEPARATED FROM THE VEHICLE DUE TO TIE ROD FAILURE.*AK
STEERING,ENGINE AND ENGINE COOLINGMay 25, 2004
THE DRIVER NOTICED THAT THE POWER STEERING FLUID WAS LEAKING. WHILE DRIVING THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING . THE DRIVER PULLED OVER AND CALLED THE FIRE DEPARTMENT WHO EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *NM
Fire reported
NHTSA #10074261AIR BAGSJanuary 11, 2004
VEHICLE TURNED LEFT IN FRONT OF MY VEHICLE. I WAS TRAVELING APPROXIMATELY 25 MPH AND HIT THE VEHICLE DEAD CENTER ON THE FRONT BUMPER OF MY VEHICLE. NEITHER OF MY AIRBAGS DEPLOYED.*AK
Crash reported1 injury(ies)
NHTSA #10052829TIRESSeptember 20, 2003
LARGE HOLE APPEARED IN SIDEWALL OF TIRE ON MY DAUGHTER'S CAR WHEN TIRE CONTACTED CURB WHILE PARKING, CAUSING TIRE BLOWOUT. GARAGE MECHANIC STATES THAT TIRE APPEARED TO BE FLAWED AND PRONE TO SUCH CATASTOPHIC BLOWOUT. THIS IS A SERIOUS SITUATION WHICH COULD EASILY HAVE BEEN TRAGIC IF CONTACT WITH CURB HAD OCCURRED WHILE TRAVELING AT HIGHER SPEED. I REQUEST THAT AN URGENT REVIEW OF THIS TIRE BE CONDUCTED, ESPECIALLY IF THERE HAVE BEEN OTHER SIMILAR OCCURRENCES. TIRE INVOLVED WAS MICHELIN MX4, ALL SEASON, P195/65R15, M+S. *JB
TIRES,WHEELSJuly 30, 2003
CONSUMER NOTICED UNEVEN TREAD WEAR WITH BUBBLER ON SIDEWALL OF LEFT FRONT TIRE DUE TO RIM BEING OUT OF ROUND. *AK
SERVICE BRAKES, HYDRAULICApril 26, 2003
CHRYSLER CIRRUS LXI 2000 WITH 65,000 MILES ON THIS CAR I AM NOW GOING FOR MY THIRD SET OF BRAKES NOT COUNTING THE BRAKES THE CAR CAME WITH. THE SECOND TIME I REPLACED THEM I HAD TO GET ROTORS ALSO. I WILL NEVER BUY ANOTHER CHRYSLER. *NLM
TIRESMarch 24, 2003
THE VEHICLES ORIGINAL SPARE TIRE DID NOT FIT. *NLM
SEAT BELTSMarch 14, 2003
THE DRIVER'S SAFETY BELT PLATE DID NOT LATCH INTO THE BUCKLE. *JB
FUEL SYSTEM, GASOLINEOctober 2, 2002
CAR CONSUMED BY FIRE - FUEL LINE FRONT OF ENGINE SEVERED WITH FRONT END COLLISION. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768010
Crash reportedFire reported
NHTSA #10007431AIR BAGSJuly 22, 2002
AIRBAGS DEPLOYED WHILE THE VEHICLE WAS TRAVELING AT @40 MPH DOWN A COUNTRY ROAD. THE DRIVER WAS STUNNED, UNABLE TO SEE, AND SUFFERED A ROLL-OVER AND CRASH. THE CAR WAS A TOTAL LOSS. DRIVER SUFFERED MINOR INJURIES BECAUSE OF SEATBELT USE. THERE WAS NO REASON FOR THE AIRBAGS TO DEPLOY.*AK
Crash reported1 injury(ies)
NHTSA #764564STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,WHEELSJuly 9, 2002
FRONT DISC BRAKES BEGAN MAKING NOISE, MECHANIC CHECKED AND FOUND THE ROTOR SURFACE WAS DELAMINATING AND INFORMED ME THAT THIS HAPPENS ON ALL CHRYSLER CIRRUS'S THEY HAVE WORKED ON THIS YEAR. THIS MAY ANSWER SOME OF THE OTHER COMPLAINTS LISTED IN THIS SECTION. ALSO, THE 15" WHEELS MOUNTED ON THE LXI MODEL CIRRUS'S, TAKE 14" BRAKES. THE SUSPENSION ON THE LXI IS ONLY DESIGNED FOR THE 14" WHEELS, DUE TO THIS EFFORT ON CHRYSLER'S PART TO SAVE MONEY, THE LXI OWNERS ARE DRIVING VEHICLES WITH INCORRECT SUSPENSION AND WHEELS. THIS IS ON ALL CHRYSLER CIRRUS VEHICLES, THAT IS WHY THERE ARE STEERING, SUSPENSION AND BRAKE PROBLEMS.*AK
TIRESJune 25, 2002
WHILE IN MOTION, TIRE ON VEHICLE SEPARATED THROUGHOUT CAUSING THE RIM TO SCRAP THE GROUND WHILE EMITTING SPARKS. *JG (MICHELIN MX4 195 65R15)
SUSPENSIONMay 24, 2002
AFTER THE CAR IS DRIVEN FOR 30 OR 40 MINUTES, A SHARP TAPPING SOUND CAN BE HEARD COMING FROM THE ENGINE COMPARTMENT. SOME SORT OF "KICK" CAN ALSO BE FELT THROUGH THE STEERING WHEEL. THE LONGER THE CAR IS DRIVEN, THE LOUDER THE SOUND AND THE MORE PRONOUNCED THE KICKBACK IN THE STEERING WHEEL, AT TIMES FAIRLY VIOLENT. THE TAPS/KNOCKS OCCUR AS MANY AS SEVERAL TIMES PER SECOND, THEN STOP FOR A FEW MINUTES, THEN RETURN. THE OCCURRENCE IS NONROTATIONAL (IE, HAPPENS AT EQUAL INTERVALS WHETHER AT HIGHWAY SPEEDS OR IN A PARKING LOT) AND HAS NOTHING TO DO WITH ROAD SURFACE CONDITIONS. CHRYSLER TECHNICAL SERVICE BULLETIN (TSB) 19-02-99 REV A, DATED 10/99, DESCRIBES THIS PROBLEM. I'VE BROUGHT THE CAR TO TWO CHRYSLER DEALERS A TOTAL OF FOUR TIMES, WHO MOSTLY CLAIM THEY CAN FIND NOTHING WRONG. ON ONE OCCASION, TENAFLY JEEP... CLAIMS TO HAVE REPLACED THE STEERING COLUMN (PART #4690543-AM) UNDER WARRANTY PURSUANT TO THE TSB, BUT THE NOISE AND KICK RETURNED WITHIN THE FIRST 2 HOURS I DROVE THE CAR ON THE HIGHWAY. NOTE THAT THE TSB APPLIES TO 69 DIFFERENT CHRYSLER/PLYMOUTH/DODGE CONFIGURATIONS FROM 1995 TO 2000. ACCORDING TO THE DEALERSHIP, THE REPLACEMENT STEERING COLUMN THEY INSTALLED CARRIES THE SAME PART NUMBER AS THE OLD, MEANING THEY CONTINUE TO INSTALL KNOWN FAULTY REPLACEMENT PARTS, PERHAPS HOPING THE CAR WILL BE SOLD BEFORE THE PROBLEM REAPPEARS. BOTTOM LINE: I'M STUCK WITH A CAR THE DEALER WON'T FIX UNDER WARRANTY AND WHICH I CAN NEITHER SELL (WITHOUT DISCLOSING THE MATERIAL DEFECT) NOR DRIVE COMFORTABLY (I DON'T WANT TO BE KILLED WHEN THE STEERING ASSEMBLY FLIES APART ONE DAY).*AK
AIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROLMay 2, 2002
CONSUMER STATES WHILE TRAVELING AT 40 MPH, TRAFFIC AHEAD WAS COMING TO A STOP. CONSUMER APPLIED THE BRAKE, BUT THE VEHICLE DID NOT STOP. CONSUMER STATES ACCELERATOR PEDAL WOULD NOT RELEASE, IT STUCK TO THE FLOOR. VEHICLE ACCELERATED AT A HIGH SPEED BEFORE REAR ENDING ANOTHER VEHICLE, AFTER CONSUMER WAS FORCED TO USE EMERGENCY BRAKE.*JB DURING THE COLLISION THE VEHICLE SPIN AND WENT OUT OF CONTROL, THE AIR BAGS AND SEAT BELT FAILED AND THE CONSUMER WAS ALSO UNABLE TO GET THE VEHICLE OUT OF DRIVE. *YH
Crash reported1 injury(ies)
NHTSA #8008989AIR BAGSApril 8, 2002
VEHICLE SLID ON ICE, RAN OFF THE ROAD AND HIT A TREE ON DRIVER'S SIDE. SPEED WAS ESTIMATED AT 50-55 MPH. PASSENGE'S SIDE AIRBAG DEPLOYED, DRIVER SIDE DID NOT DEPLOY. DRIVER IS IN A COMA. *AK THE DRIVER SIDE AIRBAG FAILED TO DEPLOY, AS A RESULT THE DRIVER HAS BRAIN INJURIES. *MJ
Crash reported1 injury(ies)
NHTSA #8007003VISIBILITYFebruary 20, 2002
BACK WINDSHIELD CRACKED WITH TWO HOLES ON OPPOSITE SIDES. IT BLEW FROM THE INSIDE OUT. DEALER SAID THERE WAS A DEFECT WITH THE VEHICLE PRESSURE BUILD UP.
SERVICE BRAKES, HYDRAULICFebruary 5, 2002
WHEN DRIVING VEHICLE STOPPING TIME IS REDUCED AND BRAKES SHAKE UPON APPYING NORMAL PRESSURE. SOMETIMES THEY MAKE NOISE. CONTACTED DEALER AND TOLD IT WAS DUE TO BRAKE DUST ACCUMULATED.*AK
STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEMJanuary 28, 2002
NOISE AND RATTLING FROM REAR SMELL OF RUBBER BURNING STEERING LOST LOTS OF PLAY
AIR BAGSNovember 1, 2001
CONSUMER'S AIR BAG DIDN'T DEPLOY AFTER TRAVELING 45MPH AND REARENDING ANOTHER VEHICLE. VEHICLE WAS TOTALED. CONSUMER HASN'T RECEIVED AN ANSWER FOR NON DEPLOYMENT.*AK
Crash reported
NHTSA #898619EQUIPMENTJuly 16, 2001
THE AIR CONDITIONER DOES NOT BLOW COLD AIR EXCEPT WHEN CHARGED WITH REFRIGERATION AT THE DEALERSHIP, THE VEHICLE WAS IN THE SHOP ON SIX SEPARATE OCCASIONS AND THE AIR CONDITONER IS STILL NOT FIXED.*YH
TIRES,WHEELSJune 28, 2001
CONSUMER STATED THAT CHEMICAL CHANGE IN ALUMINUM RIMS WAS FORCING TIRE AWAY FROM RIM AND THERE WAS AN AIR LEAK. CONSUMER HAD TO PUT AIR IN TIRES ONCE OR TWICE A WEEK. DEALERSHIP IS AWARE OF PROBLEM.*AK
SEAT BELTSJune 20, 2001
WHEN FASTENING CHILD PASSENGER SEATS INTO LEFT AND RIGHT REAR POSITIONS OF VEHICLE, RESTRAINT BELT BUCKLES BROKE AND CAME APART. DEALERSHIP WAS EXAMINING VEHICLE ,AND WOULD PERFORM ANY REPAIRS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
STEERINGJune 19, 2001
WHEN DRIVING FELT THE CAR LOST CONTROL AND VEERED TO THE RIGHT HITTING A CONCRET LIGHT POLE. MANUFACUTRER STATED WAS DONE ON IMPACT. BUT CAR LOST CONTROL. PLEASE CHECK ANY OTHER CARS. THERE IS A CAR IN ST LOUIS WITH THE SAME PROBLEM, THROUGH MERDIAN MUTUAL PLEASE CONTACT ME FOR INFORMATION. ALSO PLEASE DO A NATION WIDE SEARCH IF ANY MORE... I DID NOT JUST DRIVE INTO A LIGHT POLE. *AK
Crash reported
NHTSA #747019SUSPENSIONJune 6, 2001
WHILE PULLING OUT OF DRIVEWAY CAR VEERED TO RIGHT, LIKE CONSUMER HAS LOST CONTROL. TOOK VEHICLE TO MECHANIC, AND THEY CAN'T FIND CAUSE. *AK
AIR BAGSApril 20, 2001
WHILE DRIVING AT 65 MPH ANOTHER DRIVER CUT RIGHT IN FRONT OF CONSUMER'S VEHICLE.IT HAD NO CHOICE BUT TO REAR END OTHER VEHICLE. UPON IMPACT, NONE OF AIRBAGS DEPLOYED.*AK
Crash reported2 injury(ies)
NHTSA #886376SERVICE BRAKES, HYDRAULICApril 6, 2001
WHEN DRIVING AND UPON APPLYING BRAKES THERE WAS A LOUD NOISE COMING FROM REAR BRAKES. CONSUMER CONTACTED DEALER. DEALER NOTICED REAR BRAKE SHOES WERE CRACKED AND BENT, AND REAR BRAKE DRUMS CLAMP WAS NOT ASSEMBLED CORRECTLY AT THE ASSEMBLY PLANT. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
SERVICE BRAKES, HYDRAULICApril 6, 2001
WITHIN 28,000 MILES BRAKE PADS AND ROTORS HAVE BEEN REPLACED FOUR TIMES DUE TO PREMATURE WEARING. PLEASE GIVE ANY FURTHER DETAILS.*AK
VEHICLE SPEED CONTROLFebruary 8, 2001
WHILE IN PARK VEHICLE SURGED FORWARD SUDDENLY AND UNEXPECTEDLY, RESULTING IN INJURY. *AK
Crash reported1 injury(ies)
NHTSA #880113SERVICE BRAKES, HYDRAULICDecember 28, 2000
I REPORTED THIS INCIDENT TO NHTSA EARLIER. ODI ID = 862355, NEVER RECEIVED A FOLLOW UP QUESTIONAIRE. THE DAMAGE ESTIMATE WAS TO THE CIRRUS ONLY. NO IDEA OF DAMAGE TO THE OTHER VEHICLES. BRAKES WERE CHECKED BY CROWN COLLISION AFTER REPAIRS WERE MADE AND NO PROBLEM FOUND. STOPPING DISTANCE STILL SEEMS LONGER THAN I HAVE AND STILL EXPERIENCE IN MY OLD NON ABS BRAKING SYSTEM CAR. STRONGLY FEEL ACCIDENT WOULD NOT HAVE OCCURRED IF BRAKES WERE NOT ABS.*AK
Crash reported2 injury(ies)
NHTSA #738411FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMOctober 26, 2000
WHILE DRIVING AT ANY SPEED VEHICLE LOST POWER WITHOUT PRIOR WARNING. THIS HAS HAPPENED THREE TIMES, ONECE POWER WENT LOW. ANOTHER TIME, IT STALLED. THIRD TIME, ENGINE WENT LOW, BUT DID NOT LOSE POWER. THECHNICIAN REPLACED FUEL PUMP/ COMPUTER, AND PART OF FUEL TANK.*AK
ELECTRICAL SYSTEMSeptember 27, 2000
BULB IN THE TRUNK OF VEHICLE BECAME SO HOT WHILE ILLUMINATING THAT IT BURNED THROUGH A BAG AND A BLOUSE. PLEASE GIVE ANY FURTHER DETAILS.*AK
SERVICE BRAKES, HYDRAULICMay 23, 2000
DRIVER WENT TO MAKE A PANIC STOP , APPLIED ABS BRAKES HARD, BUT VEHICLE DID NOT SEEM TO STOP ,CAUSING A REAR END ACCIDENT. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash reported
NHTSA #862355SERVICE BRAKES, HYDRAULICMay 12, 2000
WHILE DEPRESSING BRAKE PEDAL VEHICLE CONTINUED TO TRAVEL. BRAKE PEDAL BECAME HARD. DEALER HAS BEEN CONTACTED, THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK *ML
SERVICE BRAKES, HYDRAULICApril 24, 2000
WHEN APPLYING BRAKES PEDAL STIFFENS AND THE VEHICLE DOES NOT STOP RIGHT AWAY. DEALER HAS SEEN VEHICLE, AND CANNOT DUPLICATE THE PROBLEM. *AK
AIR BAGSApril 19, 2000
WHILE VEHICLE STOPPED ANOTHER VEHICLE STRUCK IT IN THE REAR, AND THE AIR BAGS DID NOT DEPLOY. *AK *ML
Crash reported2 injury(ies)
NHTSA #860626VISIBILITYFebruary 12, 2000
EXTERNAL POWER MIRRORS DO NOT HAVE HEATING SYSTEM INSTALLED, ALTHOUGH IT IS SUPPOSED TO BE ACCORDING TO THE OWNER'S MANUAL. CANNOT ADJUST THE MIRRORS WHEN THEY FREEZE. DEALERSHIP SAY'S CHRYSLER DID NOT PROVIDE THE HEATED MIRRORS FOR YEAR 200 CIRRUS, ALTHOUGH THE FUSE PANEL HAS THE HEATED MIRROR FUSE INSTALLED. DEALERSHIP SAY'S THEY CAN'T HELP WITH THIS SITUATION. THIS IS A SAFETY HAZARD BECAUSE THE MIRRORS CANNOT BE ADJUSTED PROPERLY. THIS COMPONENT WAS ALWAYS INSTALLED ON ALL PRIOR YEAR MODELS AND IS NOT AN OPTIONAL COST ITEM. IT WAS JUST NOT INSTALLED, PERIOD! *AK
ELECTRICAL SYSTEMDecember 2, 1999
ELECTRICAL SYSTEM MALFUNCTIONED, CAUSING THE ALARM/ SPEEDOMETER, AND TRANSMISSION TO MALFUNCTION. HAD A 2000 CONCORD, VIN # [XXX] WHICH HAD THE SAME PROBLEM, AND THE MANUFACTURER TRADED THE CONCORDE WITH CIRRUS, BUT IT IS HAVING THE SAME PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR