212 consumer complaints have been filed with NHTSA for the 2003 Chevrolet Venture. Click any complaint to view the full owner description.
AIR BAGSApril 6, 2023
Driving on a driveway (estimated speed 5-10 mph) when I noted that the driver side door didn't seem completely closed. I tugged on the door handle to shut it and instantaneously felt the driver-side side airbag deploy, scraping my left forearm, left ear, and rupturing the left eardrum. There had been no collision or accident involving the car or any other structure. The vehicle has not been in a prior accident, and has not had additional electric work performed to any of its systems since manufacturing. The vehicle is available for inspection, it has not been inspected yet by a manufacturer or dealer, and the airbag affected my safety by causing physical harm due to faulty deployment.
FUEL/PROPULSION SYSTEMJanuary 18, 2022
I was adding fuel to my car and noticed a strong fuel smell. I only traveled a few miles but my fuel gauge dropped from 3/4 to 1/4 full in only a few miles. When I got home I told my husband. He checked the vehicle and found that fuel was leaking from the inlet on the fuel tank. My husband searched the issue an found a recall for some 2003 and 2004 Chevrolet and other GM products listed as NHTSA Campaign # 07V349000 and NHTSA Action # EA07006. It does list the same vehicle I have a 2003 Chevy Venture van. The recall covers just certain months of production. From our research it seems that a broader recall in needed
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGMarch 31, 2021
LEFT TURN SIGNAL WIRING SHORTED OUT & AS RESULT ALL LIGHTS ON LEFT FRONT DO NOT WORK NOW. PIGTAILS NOT AVAILABLE FOR THIS APPLICATION!!!
ELECTRICAL SYSTEMFebruary 7, 2021
THE BUTTONS FOR MY CONTROL DASH WHERE RADIO AND HEAT ADJUSTMENT ARE, THE PANEL,. GETS BLAZING HOT TO THE TOUCH. EVERYTIME WE DRIVE IT. IT'S OVERHEATING SO MUCH I AM CONCERNED IT WASN'T FIXED BY A RECALL PREVIOUSLY CLAIMED. THE BUTTONS DECALS HAVE MELTED OFF ON SOME BUTTONS. THIS HAPPENS WHEN THE CAR IS ON. I RECENTLY PURCHASED THIS VAN PRIVATELY IN ILLINOIS.
FUEL/PROPULSION SYSTEMOctober 14, 2019
AFTER REFUELING, THE VEHICLE BEGAN LEAKING FUEL FROM THE TANK NEAR THE AREA WHERE THE FUEL INLET ENTERS THE TANK. THERE IS A SAFETY RECALL BULLETIN, 06230, AND THE VIN NUMBERS OF VEHICLES AFFECTED DOES INCLUDE MY VEHICLE. HOWEVER GM WILL NOT COVER THE COST TO REPAIR, CLAIMING MY VEHICLE IS NOT AFFECTED. OBVIOUSLY IT IS AFFECTED OR IT WOULD NOT BE LEAKING FUEL FROM THE EXACT SAME AREA COVERED BY THE RECALL! THERE ARE SEVERAL COMPLAINTS ON THE NHTSA WEBSITE STATING THE SAME EXPERIENCE. WHY WON'T GM COVER THE REPAIR EVEN WHEN THERE IS A RECALL? TO MAKE MATTERS WORSE, GM NO LONGER MAKES THE REPLACEMENT TANK AND I CAN NOT FIND AN AFTERMARKET TANK EITHER.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERNovember 3, 2018
TAMARA INFLATES INCLUDES MY BRAKES AS I HAVE TO PRESS THE BRAKE PEDAL ALL THE WAY TO THE FLOOR AND THE VAN WOULD STILL NOT STOP. ALSO MY DRIVER'S SIDE WINDOW WILL NOT GO DOWN.
VEHICLE SPEED CONTROL,ENGINEMarch 22, 2018
THE ENGINE RPM SURGES WITHOUT PUSHING THE GAS. THE ENGINE WILL GRADUALLY PROPEL THE VEHICLE TO AROUND 50-60 MPH WITH NO MECHANICAL MOVEMENT OF THE GAS PEDAL. THIS HAPPENS ABOUT EVERY DAY OR TWO. HAVE TO PUT THE CAR IN NEUTRAL OR FIRMLY PRESS THE BRAKES TO GET THE VELOCITY DOWN. THE CAR IS IN MOTION AND STATIONARY WHEN THIS HAPPENS. IT HAPPENS SPORADICALLY. CHANGING ALL TYPES OF PARTS AND STILL NO RESOLUTION. I ALSO SEE ALOT OF THE SAME ISSUES ON LINE WITH OTHER OWNERS OF THIS VEHICLE.
ENGINEMarch 29, 2017
THE LOWER INTAKE MANIFOLD HEAD GASKET CRACKED OR RUPTURED RESULTING IN THE ANTI- FREEZE COOLANT TO LEAK INTO THE MOTOR OIL. REQUIRED REMOVAL OF ENTIRE INTAKE MANIFOLD ASSEMBLY AND REPLACEMENT OF DEFECTIVE RUPTURED HEAD GASKET. COST 9 HOURS MECHANIC LABOR AND $ 975.00 FOR PROFESSIONAL REPAIR.
FUEL SYSTEM, GASOLINEOctober 18, 2016
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. WHILE PUMPING FUEL THE CONTACT OBSERVED FUEL LEAKING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 199,874. UPDATED 01/27/17*LJ UPDATED 02/02/17.*JB
AIR BAGSApril 4, 2016
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. WHEN THE CONTACT ATTEMPTING TO START THE VEHICLE, THE FRONT DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED WITHOUT AN IMPACT OCCURRING. THE CONTACT SUSTAINED BRUISES AND INTERNAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
FUEL/PROPULSION SYSTEMMarch 31, 2016
MY GAS TANK IS LEAKING
EXTERIOR LIGHTINGNovember 25, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS A STRONG ODOR OF BURNING WIRES. THE CONTACT MENTIONED THAT WHILE ATTEMPTING TO PARK, THE TURN SIGNAL LAMPS FAILED TO ILLUMINATE. THE CONTACT PARKED AND OBSERVED THAT THE LAMPS WERE MELTED AND THE BULBS WERE DARK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
POWER TRAINOctober 6, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. WHILE DRIVING 55 MPH, THE GEAR SHIFTER FAILED TO REMAIN IN DRIVE AND PARK. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 98V131000 (POWER TRAIN). MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 192,000.
AIR BAGSAugust 4, 2015
DRIVER OF VEH. #1 2003 CHEV VENTURE LS WAS EAST BOUND THROUGH A CONTROLED INTERSECTION, WHEN VEH. 2 A 1997 JEEP WAS WEST BOUND IN INTO THE INTERSECTION AND MADE AN ABRUP LEFT TURN IN FRONT OF VEH. #1. BOTH VEHICLES STRUCK EACH OTHER IN THE LEFT FRONT CORNER OF EACH VEHICLE. VEH. #1 WAS DECLARED TOTALLED BY TRAVELERS INSURANCE CO. THE LF PORTION OF THE VAN WAS SHOVED BACK IN TO THE MOTOR, RADIATOR, ALONG WITH THE LF WHEEL AND ASSEMBLY. THE DRIVERS AIRBAG DID NOT DEPLOY FROM THE NEAR HEAD ON CRASH.
FUEL/PROPULSION SYSTEMJanuary 8, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED A FUEL LEAK FROM THE INLET TUBE TO THE FUEL TANK. IN ADDITION, THE CONTACT NOTICED FUEL VAPORS EMITTING FROM THE UNDERNEATH THE FRONT DRIVER SIDE OF THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/18/15*LJ UPDATED 9/13/2017*CN
FUEL/PROPULSION SYSTEMNovember 12, 2014
ON OR AROUND THIS DATE MY VEHICLE STARTED TO LEAK FUEL FROM THE FUEL TANK INLET CHECK VALVE WELD.THERE APPEARS TO HAVE BEEN A RECALL/SPECIAL COVERAGE # 07203 FOR THIS PROBLEM DATED 8/7/07.I AM INFORMED BY GM THAT THIS EXPIRED LAST YEAR?? I ALSO REALIZE THAT DESPITE FAIRLY LOW MILEAGE MY VEHICLE IS 11 YEARS OLD BUT IT IS IN VERY GOOD CONDITION AND CURRENTLY REGISTERED AND HAS PASSED SAFETY INSPECTION IN MA. MY QUESTION TO YOU IS HOW CAN SOMETHING AS DANGEROUS AS THIS HAVE A EXPIRATION DATE?? *TR
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMSeptember 26, 2014
ABOUT A WEEK AFTER I GOT MY MINI VAN THE FUEL GAUGE QUIT WORKING, THE IGNITION SWITCH STARTED STAYING ON IN THE START POSITION, AND I'VE GOT A RATTLE IN THE ENGINE THAT NOBODY CAN SEEM TO FIND. ALL OF MY FRIEND'S HAVE HEARD THIS SOUND IN THE ENGINE, BUT THE TECHS KEEP TELLING ME IT'S NORMAL. *TR
SERVICE BRAKESAugust 4, 2014
EMERGENCY BRAKE CABLE IS HANGING LOOSE UNDER VAN DUE TO BRACKETS HOLDING CABLE HAVING RUSTED OUT. THE ROCKER PANEL ON THE DRIVER'S SIDE IS BADLY RUSTED, AS IS THE ROCKER PANEL ON THE PASSENGER'S SIDE. *TR
FUEL/PROPULSION SYSTEMJune 23, 2014
THE FUEL GAUGE FLOATS ALL OVER THE PLACE YOU NEVER KNOW HOW MUCH GAS IS IN THE VAN, AND I CAN SMELL GAS FUMES REAL STRONG WHILE SITTING STILL AND SOME TIMES THEY ARE STRONG ENOUGH TO SMELL WHILE DRIVING, WAS READING THE RECALL LIST FROM GM ON THIS 2003 CHEVY VENTURE AND I DON'T THINK MY VAN HAS BEEN RECALLED I AM GOING TO NOTIFY THE DEALERSHIP (MANS CHRYSLER ) AND SEE WHY THEY NEVER TOLD ME ABOUT ALL THE RECALLS BEFORE THEY SOLD ME THE VAN. THIS VAN MAY NEED THE FUEL TANK REPLACED AND THE STEERING HAS THIS POPPING SOUND IN THE RIGHT FRONT SIDE MAY NEED TO GET THAT CHECKED ALSO ACCORDING TO THE RECALLS I SEEN ON HERE. *TR
SEAT BELTSJune 17, 2014
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THE DRIVER SIDE SEAT BELT FAILED. THE CONTACT MENTIONED THAT THE LATCH PLATE FAILED TO FIT INTO THE BUCKLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. IN ADDITION, THE CONTACT STATED THAT THE REAR VIEW MIRROR ADHESIVE MELTED AND BROKE OFF.THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGMay 13, 2014
I HAVE A 2003 CHEVY VENTURE AND WHEN I PURCHASED IT, I NOTICED THAT THE TURN SIGNALS WOULD START BLINKING REAL FAST ON THE DASH. WHEN I WOULD LOOK AT THEM ON THE OUTSIDE THEY WERE BLINKING FINE, AS WAS THE DASH LIGHTS. THIS HAPPENED SEVERAL TIMES, SO I THOUGHT THAT IT WAS JUST THE BULBS THEMSELVES. THEN ON MARCH 29, 2014, I NOTICED A LITTLE PUFF OF SMOKE COME FROM THE HEADLIGHT AREA WHEN MY WIFE PULLED INTO OUR DRIVEWAY. I ALSO NOTICED THAT THE PASSENGER SIDE TURN/PARKING LIGHT WAS OUT. I LUCKILY HAD A BULB FROM ANOTHER CAR TO REPLACE IT, BUT WHEN I TOOK THE ASSEMBLY OUT AND WENT TO TURN THE CONNECTOR TO REPLACE THE BULB, AND NOTICED IT WAS HOT. THINKING THAT SOMETHING DID NOT SEEM RIGHT, I LET IT COOL DOWN AND THEN REMOVED IT. WHAT I SAW WAS THE CONNECTOR THAT HOLDS THE BULB WAS BLACK AND MELTED. IT ACTUALLY MELTED TO THE BULB ITSELF. I LOOKED AT THE BULB AND IT WAS STILL GOOD, OTHER THAN THE BOTTOM PLASTIC PART. THE WHITE SMOKE I HAD SEEN WAS EITHER THE CONNECTOR CATCHING ON FIRE AND MELTING OR THE MELTING OF THE PLASTIC ITSELF. I NEVER SAW ANY FLAMES. I CANNOT AFFORD TO REPLACE THE CONNECTOR, NOR WOULD I RISK MY FAMILY'S LIFE, SO I HAVE NO TURN SIGNAL. THEN WORSE PART IS THE DRIVER SIDE LIGHT WAS DOING THE SAME THING AS THE PASSENGER, BUT IT HAS SINCE STOPPED AND IS WORKING PROPERLY NOW THAT THE PASSENGER SIDE BULB HAS BEEN REMOVED. *TR
SERVICE BRAKES, HYDRAULIC,STRUCTUREMarch 8, 2014
DRIVER WAS TURNING AT TRAFFIC LIGHT AT LOW SPEED, 200 FT FROM HER HOME. WHEN TURN WAS COMPLETE, DRIVER WAS UNABLE TO RETURN STEERING WHEEL TO FORWARD POSITION, NOR WAS SHE ABLE TO STOP THE VEHICLE USING BRAKE PEDAL, UNTIL THE VEHICLE CRASHED INTO ANOTHER ONE PARKED ALONG THE STREET. DRIVER WAS UNABLE TO EXPLAIN HOW IT COULD HAPPEN, AND THE ACCIDENT WAS CONSIDERED HER FAULT. HOWEVER, THE LATEST GM RECALL REGARDING WEAKNESS OF IGNITION KEY MECHANISM PROVIDES LOGICAL EXPLANATION OF THIS ACCIDENT. IF THE IGNITION KEY FLIPPED TO "OFF" POSITION DURING THE TURN, POWER STEERING AND POWER BRAKING WOULD BE GONE, AND WHAT DRIVER DESCRIBED WOULD MAKE TOTAL SENSE. ESPECIALLY TAKING INTO ACCOUNT THAT AT THAT TIME THE DRIVER HAD SEVERAL ADDITIONAL KEYS ON THE KEYCHAIN. IS IT POSSIBLE THAT 2003 CHEVROLET VENTURE IGNITION MECHANISM MAY SUFFER FROM THE SAME PROBLEM AS ONES RECALLED BY GM? *TR
VISIBILITY/WIPERJanuary 15, 2014
WINDSHIELD WIPERS GOT TANGLED UP IN EACH OTHER. ICE GETS ON THEM AND THEY BREAK INSTANTLY. I BELIEVE THAT CHEVY KNEW THIS WOULD HAPPEN BUT DIDN'T CARE. MY VAN IS A LEMON AND SINCE I BOUGHT IT IT'S BEEN A MONEY PIT. IT HAS LESS THAN 50,000 MILES ON IT AND IT STINKS. NOTHING BUT TROUBLE. I'VE ALSO HAD TO GET A HEAD GASKET AT THE TENDER MILES OF 38,000. IT'S JUST A LEMON. IT'S NOT SAFE TO DRIVE IN THE RAIN, OR SNOW IF YOU CAN'T GET YOUR WIPERS TO WORK. WISH THEY'D DESIGN THE WIPERS THEY ARE SHAPED FUNNY, AND THAT'S ONE THING THAT MAKES THEM NOT WORK WELL. *TR
AIR BAGSNovember 18, 2013
TL - THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT WHILE AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND THE PASSENGER WERE BOTH TAKEN TO A HOSPITAL WHERE THERE WERE INJURIES REPORTED. THE DRIVER SUSTAINED NECK AND SHOULDER INJURIES. THE PASSENGER SUSTAINED HEAD, KNEE, HIP, AND ARM INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V222000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 113,000. DR
VEHICLE SPEED CONTROLAugust 30, 2013
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, HE APPROACHED A STOP SIGN AND WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LUNGED AND THEN ACCELERATED. THE ENGINE RPMS INCREASED RAPIDLY DURING THE FAILURE. THE VEHICLE DECELERATED AFTER REPEATED ATTEMPTS TO APPLY THE BRAKES. THE UNEXPECTED ACCELERATION WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE THROTTLE POSITION SENSOR WAS REPLACED, THE FUEL SYSTEM WAS FLUSHED, AND THE THROTTLE BODY CLEANED AND THE CRUISE CONTROL CABLE WAS DISABLED. THE FAILURE RECURRED AFTER THE REPAIRS WERE PERFORMED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
AIR BAGSAugust 12, 2013
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE ASSEMBLY ON THE PASSENGER'S SIDE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 106,000.
AIR BAGSJuly 10, 2013
THIS COMPLAINT IS BEING FILED ON BEHALF OF THE VEHICLE OWNER AND DRIVER. THIS CHEVY VENTURE WAS INVOLVED IN A TWO VEHICLE, HEAD-ON CRASH VS. A CHEVY SILVERADO. BOTH FRONT SEAT OCCUPANTS IN THE VENTURE WERE KILLED IN THE CRASH. BOTH FRONT AIRBAGS IN THE VENTURE FAILED TO DEPLOY EVEN THOUGH THE IMPACT WAS SUBSTANTIAL ENOUGH TO CAUSE FATAL INJURIES. THE AIRBAGS IN THE SILVERADO DID DEPLOY. *TR
FUEL/PROPULSION SYSTEMJune 13, 2013
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THERE WERE GAS FUMES OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THERE WAS A FUEL TANK LEAK BY THE INLET OF THE GAS INTAKE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER, WHO REFERENCED A RECALL NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM; GASOLINE), HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 160,000. THE CURRENT MILEAGE WAS 175,000.
EXTERIOR LIGHTINGMarch 16, 2013
BOTH BRAKE LIGHTS FAIL TO ILLUMINATE. BULBS REPLACED NUMEROUS TIMES. PANELS REPLACED TWICE. WHEN PANELS REPLACED, WILL WORK APPROXIMATELY 1-2 WEEKS. UPPER LIGHT BAR WILL ILLUMINATE. NO WARNING AS TO WHEN LIGHTS FAIL. NUMEROUS WARNINGS BY POLICE TO HAVE FIXED. *TR
STRUCTUREMarch 14, 2013
THE DRIVER SIDE PASSENGER DOOR SILL IS RUSTING EVEN IF THE CAR IS WASHED ON A REGULAR BASIS. THE FRAME HOLDING THE RADIATOR IS ALSO RUSTING,AND A RUST SPOT IS APPEARING ON THE PASSENGER DOOR SILL. *TR
ENGINE AND ENGINE COOLING,STRUCTUREMarch 8, 2013
THE METAL UNDERSIDE SUPPORT BRACKET THAT HOLDS UP BOTH THE ENGINE COOLANT RADIATOR AND A/C RADIATOR HAD RUSTED COMPLETELY TO THE EXTENT THAT THE LEFT (DRIVER) SIDE OF THE BRACKET COMPLETELY FAILED AND ALLOWED THE RADIATORS TO TILT DOWN AND DROP APPROX. 4" ON THE LEFT SIDE. THE PRIMARY SUPPORT IS NOW ONLY THE COOLANT HOSES. HAD I NOT NOTICED, WHILE VIEWING THE CAR FROM THE FRONT THAT THERE WAS A PROBLEM; BOTH THE RADIATORS COULD HAVE FALLEN OFF WHILE DRIVING, THEY CERTAINLY COULD HAVE WEDGED TO IMPEDE THE STEERING CONTROL AND /OR RUN OVER BY THE TIRES TO MOST CERTAINLY BE A SAFETY ISSUE TO US OR OTHERS ON THE ROAD. MY CALL TO A DEALERSHIP STATED THEY ARE WELL AWARE OF THIS PARTICULAR RUST ISSUE AND THEY HAVE NO KNOWLEDGE OF RECALL BY GM. THERE SHOULD BE A RECALL TO REPAIR A CORROSION ISSUE OF THIS SUPPORT COMPONENT THAT IS A SAFETY INTEGRITY ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
POWER TRAIN,ENGINEDecember 30, 2012
I WAS STRUCK FROM THE BACK, WHILE TAKING FOOT OFF THE BRAKE, I ATTEMPTED TO PROCEED FROM A STOP SIGN IN SHOPPING MALL. DUE TO DELAY, FROM A BAD TRANSMISSION FROM DAY 1 WHEN I FIRST PURCHASED VEHICLE FROM FELIX CHEVROLET, LA CA IT HOLDS UP TRAFFIC. I TOOK MY FOOT OFF BRAKE AFTER STOPPING AT STOP SIGN AND IT APPEARED TO DRIVER THAT I WAS MOVING FORWARD. YET, THE DELAY CAUSES DANGER FROM BEHIND AND I'M STILL ENCOUNTERING DELAYS FROM THE DATE OF PURCHASE, 2006 UP UNTIL NOW. FELIX DENIED ANYTHING WAS WRONG WITH AFTER I COMPLAINED AND HAD THEM TEST TRANSMISSION PROBLEM WITHIN 30 DAYS OF PURCHASE. I'VE BEEN VERY DISSATISFIED WITH PERFORMANCE AND QUALITY OF VEHICLE FROM DAY ONE. WHEN ACCELERATING FROM A STOP THE VEHICLE SEVERELY JERKS. THE TRANSMISSION FLUID AND FILTER HAVE BEEN REPLACED WITH NO CHANGE IN THE CONDITION. THE VEHICLE HAD AROUND 60,000 MILES WHEN I PURCHASED. *TR
CHILD SEATNovember 21, 2012
MOVED CAR SEATS TODAY BECAUSE I NEEDED TO GET VAN READY TO TAKE ON THANKSGIVING TRIP. I STRAPPED MY DAUGHTER INTO THE SMART SEAT WHILE I WAS MOVING EVERYTHING ELSE AROUND IN THE VAN. AFTER I GOT DONE I WENT TO GET HER OUT OF THE SEAT AND COULDN'T GET THE CROTCH BUCKLE TO UNDO. I TRIED PUSHING EVERY WAY POSSIBLE. I CALLED MY HUSBAND AND HE CAME AND TRIED TO GET HER OUT. WE LOOSENED THE STRAPS AND COULDN'T GET HER OUT (DUE TO HER DISABILITY SHE HAS EXTREMELY TIGHT MUSCLES AND WE COULDN'T GET HER MANEUVERED AROUND ENOUGH TO PULL HER OUT. (KEEP IN MIND SHE IS AT THE HIGHEST HARNESS HEIGHT AND THE HARNESS ALREADY IS ALMOST ALL THE WAY LOOSENED WHEN SHE IS IN THE SEAT CORRECTLY). I COULDN'T GET THE SEAT UNINSTALLED BECAUSE IT IS LATCHED TO A BASE, THAT IS INSTALLED WITH A SEAT BELT, THAT HAS AN SNAP DOWN BELT GUIDE INSIDE IT. I TRIED TO UNINSTALL THE SEAT, TO GET TO THE "YOLK" THAT HOLDS THE HARNESS STRAPS- BUT COULDN'T GET TO IT. I CALLED GRACO BECAUSE I WAS NOT SURE WHAT TO DO. THEY TOLD ME TO CUT THE STRAPS ON THE SEAT, AND THAT THEY WOULD REPLACE THE SEAT. UNFORTUNATELY THIS LEAVES US WITHOUT A SEAT, SO I OPTED TO GO PURCHASE A NEW ONE AND THEY JUST REFUND ME FOR THE OLD ONE. LUCKILY I HAVE AN EXTRA SEAT THAT MY DAUGHTER CAN USE UNTIL I PURCHASE THE NEW SEAT. I LOVE THE CONCEPT OF THE BASE FOR THE SMART SEAT, BECAUSE THEN WE DON'T HAVE A BUNCH OF SEATS INSTALLED IN THE TRUCKS, ONLY THE BASE. BUT I AM NOT SURE I WANT TO BUY ANOTHER SMART SEAT. IT MEANS I HAVE A BUNCH OF BASES THAT WILL NOT BE USED, BUT THAT LACK OF ABILITY TO GET TO THE YOLK HAS ME CONCERNED. BUCKLE HAD PREVIOUSLY BEEN VERY DIFFICULT TO UNLATCH, BUT WAS ALWAYS ABLE TO GET IT UNBUCKLED. *TR
EXTERIOR LIGHTINGOctober 16, 2012
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED THROUGH THE REFLECTION OF ANOTHER VEHICLE WHICH HAD BEEN DRIVING EXTREMELY CLOSE, THAT BOTH OF HIS REAR TAIL LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH TAIL LIGHT BULBS WERE REPLACED. THE FAILURE RECURRED WHICH REQUIRED THE REPLACEMENT OF THE TAIL LIGHT BULB CONTINUOUSLY. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
EXTERIOR LIGHTINGAugust 13, 2012
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS WERE NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THERE WAS CONDENSATION AND MOISTURE THROUGHOUT THE FRONT HEADLIGHTS AND THE REAR BRAKE LIGHTS. THE TECHNICIAN STATED THAT THE HEADLIGHT COVER WOULD HAVE TO BE REPLACED BUT ADVISED THAT THE FAILURE WOULD CONTINUE TO RECUR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
STRUCTUREJuly 21, 2012
DUE TO RUSTED REAR RIGHT BRAKE LINE, VEHICLE LOST ALL BRAKE FLUID WITHOUT WARNING AND PREVENTED VEHICLE FROM STOPPING IN A TIMELY MANNER. THE LACK OF BRAKE CONTROL CAUSED RIGHT REAR SIDE OF THE VAN'S BODY (JUST IN FRONT OF THE REAR RIGHT WHEEL) TO HIT THE PROTECTIVE BARRIER AT THE GAS STATION. UPON INSPECTION RUST IS NOW OBSERVED AT SEVERAL PLACES ON THE BRAKE LINES AS WELL. *TR
VEHICLE SPEED CONTROLJuly 13, 2012
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT WAS TRAVELING 40 MPH WHEN THE VEHICLE ACCELERATED AFTER THE ACCELERATOR PEDAL WAS NO LONGER BEING DEPRESSED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,600 AND THE CURRENT MILEAGE WAS 107,000.
ENGINEJuly 9, 2012
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, SHE NOTICED THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE LOWER INTAKE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 94,600.
EXTERIOR LIGHTINGMay 30, 2012
I PURCHASED THE 2003 CHEVROLET VENTURE VAN NEW AND HAVE HAD CONTINUOUS PROBLEMS WITH THE BRAKE/TAIL LIGHTS BURNING OUT. SPOKE WITH GM AND IF I RECALL CORRECTLY THE FIRST TIME THEY BULBS WERE REPLACED WAS IN JUNE 2004. SINCE THEN I HAVE REPLACED THE BULBS 2-4 TIMES PER YEAR TRYING DIFFERENT MANUFACTURERS AND TYPES. I HAVE SEARCHED FOR SOLUTIONS ON THE INTERNET AND TRIED REPLACING THE CIRCUIT BOARDS AND THIS STILL DOES NOT MITIGATE THE ISSUE. THE GREATEST EVIDENCE OF WIDESPREAD PROBLEMS CAN BE FOUND AT THIS LINK HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHEVROLET-VENTURE/TSSEMRSDQ22R1F463 WITH DATES BEGINNING 8/2006 RUNNING UNTIL 4/2012. I BELIEVE THIS IS AN EXTREME SAFETY HAZARD FOR SEVERAL REASONS. 1) THE BULBS CAN WORK INTERMITTENTLY GIVING A FALSE SENSE OF REPAIR; 2) THE BULBS CAN FAIL WITHOUT WARNING; 3) THE TAIL LIGHTS CANNOT BE SEEN WHEN DRIVING IN THE SIDE VIEW MIRRORS; 4) THERE IS NO WARNING LIGHT TO INDICATE ON THE INSTRUMENT PANEL THAT THE BULBS HAVE FAILED; AND 5) REPEATED REPLACEMENT OF BULBS AND/OR CIRCUIT BOARDS ARE COSTLY AND CANNOT BE EASILY ACCOMPLISHED BY THE ELDERLY OR HANDICAPPED DUE TO THE LOCATION AND STRENGTH NECESSARY TO DISASSEMBLE THE TAIL LIGHTS. AN ELDERLY PERSON OR ANY INDIVIDUAL MAY MAKE THE CHOICE TO FOREGO REPAIR DUE TO COST AND ENDANGER THEMSELVES IN THE MEANTIME. PLEASE INVESTIGATE THIS ISSUE AND SEE IF YOU AGREE THAT A RECALL IS IN ORDER THAT COVERS ALL 2003 CHEVROLET VENTURE VANS (NO MILEAGE LIMITS) SO I MAY NO LONGER WORRY ABOUT MY WIFE DRIVING THIS VEHICLE WHILE COMMUTING AND TRANSPORTING OUR SON AND HIS FRIENDS TO SCHOOL. *TR
AIR BAGSApril 9, 2012
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT WAS DRIVING 45 MPH AND CRASHED HEAD FIRST INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY, AND THERE WERE NO INJURIES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
EXTERIOR LIGHTINGMarch 27, 2012
WE OWN A 2003 CHEVY VENTURE AND I HAVE REPLACED THE FRONT DRIVER SIGNAL BULB THREE (3) TIMES AND THE REAR BRAKE/TAIL LIGHTS FOUR (4) TIMES ALREADY. I JUST CHANGED BOTH BRAKELIGHT BULBS 03/19/12 AND YESTERDAY ANOTHER MOTORIST PULLED AROUND ME TO INFORM ME THAT MY BRAKELIGHTS ARE OUT. ONCE AGAIN I OPENED THE BRAKELIGHT HOUSING AND NOTICED THE BULB HOUSING IS MELTING. COULD SOMEONE PLEASE ADVISE. *TR
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGDecember 14, 2011
PROBLEM WITH THE THE REAR RIGHT BRAKE LIGHT ASSEMBLY SOCKET BOARD BURNING OUT & CONDENSATION OR WATER LEAKING INTO THE ASSEMBLY ALSO RELATED TO CAUSE. MULTIPLE TIMES ELECTRICAL PROBLEMS REPORTED & REPLACED ON THIS VEHICLE & AGAIN ON 09/2011 & 12/2011 FOR SAME REAR BRAKE ISSUE. *TR
STRUCTUREOctober 20, 2011
THE VEHICLE WAS PARKED. THE BUTTON WAS PUSHED TO OPEN THE PASSENGER SIDE SLIDING DOOR, AND MY 3-YEAR OLD SON WAS STANDING STILL IN THE THIRD ROW, WAITING FOR THE DOOR TO OPEN COMPLETELY. (I WAS STANDING OUTSIDE, DIRECTLY IN FRONT OF THE DOOR AS IT OPENED.) MY SON'S FOOT SLIPPED AND HIS LEG FELL OUT OF THE VAN, AND BECAUSE THE DOOR WAS OPENING IT PINNED HIS LEG BETWEEN THE BOTTOM BAR SUPPORTING THE DOOR, AND THE BODY OF THE VEHICLE. MY SON WAS INJURED. THE DOOR WOULD NOT STOP OPENING DESPITE USING MANUAL FORCE TO STOP THE DOOR FROM OPENING. THE BUTTON WAS PUSHED TO CLOSE THE DOOR, THUS PROVIDING RELEASE OF MY SON'S LEG, HOWEVER IN ORDER TO PULL HIM OUT THE DOOR CLOSED ON US AND WE HAD TO AGAIN PUSH THE BUTTON TO OPEN THE DOOR. THIS VEHICLE HAS NO SENSOR FOR THE SIDE SLIDING DOORS OPENING. THE SPACE BETWEEN THE BAR ON THE DOOR AND THE BODY OF THE VEHICLE IS APPROXIMATELY 2 INCHES ONCE THE DOOR IS FULLY OPENED. THERE IS ADEQUATE SPACE FOR A SMALL CHILD TO COMPLETELY FALL OUT OF THE VEHICLE AND POTENTIALLY BE CRUSHED. *TR
EXTERIOR LIGHTINGJuly 9, 2011
I HAVE A 2003 CHEVY VENTURE WITH BRAKE LIGHT ISSUES. THE BULBS ARE ALWAYS GOING OUT AND WHEN I REPLACE IT WITH A NEW BULB IT WILL ONLY LAST A DAY TO A FEW WEEKS BEFORE GOING OUT AGAIN. WHEN I TAKE THE BAD BULB OUT YOU CAN SEE THAT THE PLASTIC IS MELTED ON THE BULB. THIS IS SEEMS LIKE A SAFETY ISSUE SEEING THAT THEY GO OUT SO OFTEN YOU NEVER KNOW IF YOU HAVE BRAKE LIGHTS. SOMEONE IS GOING TO GET IN AN ACCIDENT THAT CAN BE AVOIDED IF CHEVY WOULD RECALL THIS VEHICLE AND FIX THE PROBLEM. I KNOW A LOT ARE HAVING THIS ISSUE. I HAVE REPLACED BULBS AND THE CIRCUIT BOARD HOPING THAT WOULD FIX IT BUT IT ONLY LASTED A FEW MONTHS BEFORE THE LIGHTS STARTED GOING OUT AGAIN. *TR
POWER TRAINJuly 3, 2011
I WAS STOPPED WITH THE CAR IN PARK WHEN THE ENGINE STARTED REVVING UP AND THE CAR STARTED LOUNGING FORWARD. I THREW THE CAR INTO PARK AND IT STOPPED. I LOOKED DOWN AND MY FOOT WAS ONLY ON THE BRAKE AND THE FLOOR MAT WAS WHERE IT WAS SUPPOSED TO BE. *TR
SEAT BELTSJune 29, 2011
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT THE VEHICLE WAS BEING DRIVEN APPROXIMATELY 50 MPH WHEN THE DRIVER CRASHED INTO A DEER. THE SEAT BELT DID NOT PROPERLY RESTRAIN THE DRIVER, WHO SUSTAINED A MILD CONCUSSION. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE AND WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT ALL SIX SEAT BELTS NEEDED TO BE REPLACED BECAUSE THEY WOULD NOT PROPERLY RESTRAIN A PERSON DURING A CRASH. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
EXTERIOR LIGHTINGJune 4, 2011
TAIL LIGHTS STOP WORKING, UPON REMOVING THE BULB THE SOCKET AND PLASTIC ON THE BULB IS MELTED. AFTER CLEANING UP THE BULB AND REPLACING IT, IT WILL WORK FROM ANYWHERE BETWEEN 1 DAY TO A COUPLE WEEKS BEFORE STOPPING AGAIN. TAIL LIGHT CIRCUIT BOARD HAS BEEN REPLACED WITH AN OEM PART AND HAS THE SAME RESULTS. THIS PROBLEM HAS RESULTED IN MANY STOPS BY POLICE AS YOU CAN NEVER TELL JUST WHEN THE LIGHTS WILL STOP WORKING. UPON SEARCHING THE INTERNET THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THIS AND SIMILAR GM MODELS. IT IS ALSO A VERY DANGEROUS PROBLEM AS NO ONE BEHIND YOU CAN SEE YOU BRAKING IF THE LIGHTS ARE NOT WORKING. THIS PROBLEM HAS BEEN ONGOING SINCE THE VAN WAS PURCHASED IN '07. *TR
ENGINE AND ENGINE COOLINGMay 2, 2011
2003 CHEVY VENTURE 3.4L. MULTIPLE PROBLEMS WITH THIS VAN. HEAD GASKET FAILURE AT 70,000 MILES. INTAKE MANIFOLD GASKET FAILURE AROUND 100,000 MILES. NOW AT 132,000 THE VAN IS CURRENTLY IN THE SHOP BEING TORN DOWN TO FIND WHAT IS A SUSPECTED CRACKED CYLINDER HEAD OR CRACKED BLOCK. AT WHAT POINT WITH GM DECIDE THAT THEY MANUFACTURED A WORTHLESS ENGINE THAT IS COSTING ITS CUSTOMERS THOUSANDS TO REPAIR. HELP!! *TR
POWER TRAINApril 20, 2011
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT THE KEY WAS IN THE IGNITION IN POSITION C WHEN A PASSENGER STRUCK THE GEAR SHIFT OUT OF PARK AND THE VEHICLE BEGAN ROLLING INDEPENDENTLY. THE VEHICLE CRASHED INTO A TREE AND THERE WAS A SMALL DENT ON THE VEHICLE. THERE WERE NO INJURIES AND THE POLICE WERE NOT DISPATCHED. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 96,000.
EXTERIOR LIGHTINGApril 13, 2011
2003 CHEVY VENTURE BRAKE LIGHTS CONTINUE TO STOP WORKING. HAVE ALREADY REPLACED THE BULBS NUMEROUS TIMES. THE SOCKET THE BULBS PLUG INTO MELTED AND I REPLACED THAT....BULBS ARE OUT AGAIN. *TR
AIR BAGSApril 11, 2011
THE VEHICLE IS A 2003 CHEVROLET VENTURE. I WAS DRIVING TO WORK ON A 25MPH ROAD. THE PASSENGER SEAT SIDE AIRBAG DEPLOYED. THERE WAS NO ACCIDENT OR EXTERIOR VEHICLE DAMAGE. THE AIRBAG JUST DEPLOYED. I WAS NOT INJURED NOR WERE THERE ANY PASSENGERS IN THE VEHICLE AT THE TIME. I IMMEDIATELY CONTACTED THE CHEVROLET DEALER WHO SERVICES THE VEHICLE, WHO SAID THEY HAD NEVER HEARD OF SUCH A THING, I SPOKE WITH THE SERVICE MANAGER WHO ADVISED ME TO CONTACT GENERAL MOTORS AND MY INSURANCE CO. HE SAID THEY WOULD START A FILE ON THE INCIDENT AND HE COULD NOT DO ANYTHING UNTIL GENERAL MOTORS TOLD HIM WHAT HE COULD DO. THE VEHICLE WAS DRIVABLE AND THERE WERE NO INJURIES. AFTER WORK I TOOK THE VEHICLE TO THE DEALER TO HAVE THEM SEE IF THE VEHICLE WAS SAFE TO DRIVE AND SHOW THEM THE DEPLOYED AIRBAG. WE AGREED THAT I WOULD DROP OFF THE VEHICLE THE FOLLOWING MONDAY AND THEY WOULD INSPECT THE VEHICLE. AFTER 2 DAYS I SPOKE WITH GENERAL MOTORS WHO SAID THEY WOULD HAVE THE VEHICLE INSPECTED AND COULD NOT AUTHORIZE A RENTAL CAR FOR THE TIME IT WAS AT THE DEALERSHIP. I DROPPED OFF THE VEHICLE THE FOLLOWING DAY THINKING IT WOULD BE INSPECTED ON MONDAY. AFTER 2 DAYS I SPOKE WITH THE DEALER AND GENERAL MOTORS WHO STILL HAD NOT HAD THE VEHICLE INSPECTED. LATER THAT DAY I SPOKE WITH A 3RD PARTY INSPECTOR WHOM GENERAL MOTORS HIRED. HE WOULD NOT BE INSPECTING THE VEHICLE UNTIL THE BEGINNING OF THE FOLLOWING WEEK. 9 DAYS AFTER THE VEHICLE WAS DROPPED OFF TO THE DEALER 11 DAYS SINCE THE AIRBAG DEPLOYED. THE ENTIRE TIME THE VEHICLE WAS AT THE DEALER GENERAL MOTORS WOULD NOT PROVIDE ANY ASSISTANCE WITH A RENTAL CAR. THE 3RD PARTY INSPECTOR CALLED AFTER HE HAD INSPECTED THE VEHICLE AND INFORMED ME IT WOULD BE ANOTHER 7-8 DAYS BEFORE I WOULD HEAR ANYTHING FROM GENERAL MOTORS. SO WE ARE GOING TO BE SOMEWHERE BETWEEN 18 AND 21 DAYS TO GET A RESPONSE FROM THE MANUFACTURER OF THE VEHICLE GENERAL MOTORS. *TR
EXTERIOR LIGHTINGApril 4, 2011
FOR THE PAST 2 YEARS, BOTH REAR BRAKE LIGHTS CONTINUE TO FAIL WITHOUT ANY DETECTABLE REASON. I HAVE RESEARCHED MANY "FIXES" RANGING FROM REPLACING BLOWN CIRCUIT BOARDS, BENDING PRONGS FOR BETTER CONNECTION AND GREASING THE CONNECTIONS. THE DEALERSHIP SAID REPLACING THE BULBS WOULD FIX THE ISSUE, ONLY TO FAIL WITHIN THE FOLLOWING WEEK. AN INDEPENDENT GARAGE CLEANED THE COMPONENTS AND BENT THE PRONGS HOLDING THE BULBS IN PLACE TO GIVE A BETTER CONNECTION. THE CIRCUIT BOARDS HAVE BEEN REPLACED, BUT THAT DIDN'T HELP EITHER. ALL OF THESE SOLUTIONS HAVE WORKED FOR 2 WEEKS AT THE LONGEST. THERE IS NO EVIDENCE OF MELTING COMPONENTS, MOISTURE OR RESIDUE WITHIN THE CIRCUIT BOARDS OR BRAKE BULB CONNECTIONS. I HAVE FOUND, IF I "BANG" ON EACH BRAKE LIGHT PRIOR TO DRIVING IT MIGHT REMAIN WORKING UNTIL I GET TO MY DESTINATION. I HAVE 2 SMALL CHILDREN IN THE CAR WITH ME ALMOST 99% OF THE TIME, I'M SCARED OF GETTING REAR ENDED BECAUSE THE PERSON BEHIND ME DIDN'T KNOW I WAS STOPPING BECAUSE MY BRAKE LIGHTS DIDN'T WORK. I'M HOPING I'M ONE OF MANY WHO HAVE VOICED THEIR CONCERN TO YOUR AGENCY. *TR
EXTERIOR LIGHTINGMarch 26, 2011
THE BRAKE LIGHTS ON BOTH SIDES STOPPED WORKING AFTER FAILING MANY TIMES OVER. UPON CHECKING THE BULBS AND THE VOLTAGE WITH A METEOR....IT WAS DISCOVERED THAT THEY DO WORK AS LONG AS THE SLIDING DOOR IS IN MOTION, HARDLY ACCEPTABLE WHILE DRIVING ON THE ROAD. ANYTHING WE CAN DO ABOUT THIS? *TR
EXTERIOR LIGHTINGJanuary 15, 2011
REAR MAIN BRAKE LIGHTS ALWAYS REPLACING AND BURN OUT FREQUENTLY WITH NO REASON NOW REAR ENDED .IF MY KIDS WERE SITTING IN THE BACK SEAT THEY MAY BE DEAD RIGHT NOW. I HEAR IT IS A PROBLEM NATION WIDE. *TR
AIR BAGSNovember 29, 2010
DRIVERS SIDE SEAT AIRBAG DEPLOYED WHILE TURNING ON VEHICLE. *TR
EXTERIOR LIGHTINGSeptember 23, 2010
2003 CHEVY VENTURE, CONSTANTLY HAVING NON WORKING BRAKE LIGHTS . REPLACING BULBS CONSTANTLY BECAUSE OF THE MELTING. REPLACED THEM AGAIN WITH A LUBRICATE, THAT I WAS TOLD WAS NEEDED FOR THIS TYPE OF CAR. STILL HAVING PROBLEMS. GETTING TIRED OF HAVING TO FIX THE BRAKE LIGHTS EVERYTIME I NEED TO GO OUT.!!!!!!!!!!! TIRED OF BEING PULLED OVER BY THE COPS BECAUSE OF MY NON WORKING BRAKE LIGHTS............ *TR
FUEL SYSTEM, GASOLINEAugust 14, 2010
ON 08/13/2010 OUR 2003 VENTURE MINIVAN SUDDENLY BEGAN SMELLING OF FUEL. UPON INSPECTION I NOTICED FUEL STREAMING FROM THE FUEL TANK WHERE THE FILLER NECK JOINS THE BODY OF THE TANK. AT FIRST I THOUGHT THE FILLER HOSE WAS LOOSE SO I TRIED TO TWIST IT TO CHECK THE TIGHTNESS, AT THIS POINT THE NECK SEPARATED FROM THE TANK ENTIRELY! ABOUT 15 GALLONS OF FUEL WERE SPILLED AND FIRE RESCUE WERE DISPATCHED. THIS SEEMS TO BE A PROBLEM THAT IS VERY COMMON WITH THIS TANK, I HAVE ONLY BEEN LOOKING FOR A REPLACEMENT ONE DAY AND HAVE ENCOUNTERED SEVERAL TANKS WITH THIS PROBLEM. SOME HAVE BEEN REPAIRED WITH AN EPOXY BUT I HAVE BEEN WARNED THIS IS A "TRADE IT QUICK" REMEDY. *TR
WHEELSAugust 10, 2010
VEHICLE VIBRATION UPON THE ROAD, ALMOST UNDETECTABLE UNTIL HAVING VEHICLE INSPECTION. BECAUSE OF THE POTENTIAL RISK AND OPERATION OF THIS MOVING PART, IT HAS BEEN A SPAN OF THREE YEARS BY WHICH THE WHEEL BEARING HUB ASSEMBLIES WERE REPLACE ON (LEFT-FRONT) & (RIGHT-REAR) OF THE CHEVY VENTURE. PARTS WERE REPLACED UPON INSPECTION FOR TIRE AND TREAD WARRANTY INSPECTION. *TR
EXTERIOR LIGHTINGJuly 21, 2010
2003 CHEVROLET VENTURE BRAKE LIGHTS FAILED MULTIPLE TIMES. ONLY FOUND OUT WHEN WARNED BY POLICE THAT NO BRAKE LIGHTS WERE OPERATIONAL. SOCKETS WERE MELTED. REPLACED THE TAIL LAMP CIRCUIT BOARD. AFTER TWO MONTHS THE SAME PROBLEM OCCURRED AGAIN, RESULTING IN NO BRAKE LIGHTS. REPEATED REPLACEMENT OF CIRCUIT BOARD, AND THE SAME PROBLEM OCCURRED AGAIN AFTER FIVE MONTHS. NO BRAKE LIGHTS=SAFETY HAZARD. *TR
EXTERIOR LIGHTINGJuly 3, 2010
THE BRAKE LIGHT ON DRIVERS SIDE OF 2003 CHEVY VENTURE CONSTANTLY IS BURNING OUT. OCCURS WITHIN A WEEK AFTER REPAIR EACH TIME. I HAVE REPLACED THE BULBS HALF A DOZEN TIMES AND REPLACED THE ENTIRE CIRCUIT BOARD TWICE WITH NEW DORMAN UNITS. PROBLEM PERSISTS. THIS IS A COMMON ISSUE/COMPLAINT WITH THIS AND OTHER SIMILAR GM VANS. IT IS A SAFETY ISSUE, MAKES IT DIFFICULT TO PASS VEHICLE INSPECTIONS AND MAY RESULT IN A FINE IF I AM STOPPED. *TR
EXTERIOR LIGHTINGJune 2, 2010
WE BOUGHT OUR 2003 CHEVROLET VENTURE LAST YEAR AND HAVE HAD CONSTANT PROBLEMS WITH THE BRAKE LIGHT WHICH DO NOT WORK 80 % OF THE TIME. THE CIRCUIT BOARDS THAT HOLD THE BULBS BURN UP THE PLASTIC AND THE BULBS WHICH CAUSES THEM TO NOT LIGHT UP WHEN I PRESS ON MY BRAKES. THIS IS A CONSISTENT PROBLEM AND EVEN THOUGH I HAVE HAD THE BOARDS REPLACED TWICE AND THE CONNECTOR TO THE BOARDS REPLACED I STILL HAVE THE SAME PROBLEM. I HAVE SPENT WELL OVER 500 DOLLARS TO TRY TO CORRECT THIS PROBLEM. I HAVE READ ON SEVERAL FORUMS THAT THIS IS A CONSTANT AND CONSISTENT PROBLEM AMONG HUNDREDS OF OWNERS OF THE CHEVROLET VENTURE OF VARIOUS YEAR MODELS, AND I AM SURE THERE ARE MORE OWNERS OF THIS MAKE AND MODEL OUT THERE WITH THE SAME ISSUE. ONE OF THESE DAYS I AM GOING TO GET REAR ENDED BECAUSE I HAVE NO WAY OF KNOWING IF MY BRAKE LIGHTS ARE OUT. I AM GOING TO GET HIT AND THEN EITHER HAVE MYSELF OR ONE OF MY THREE CHILDREN END UP IN THE HOSPITAL BECAUSE OF A DEFECT ON CHEVROLET'S PART. THIS IS SHAMEFUL THAT THEY HAVE HAD VARIOUS COMPLAINTS ABOUT THIS PROBLEM BUT HAVE YET TO RECALL THIS DEFECT BECAUSE OF SAFETY ISSUES. *TR
AIR BAGSApril 13, 2010
MY DAUGHTER HAD A WRECK IN HER VECHICLE AND THE AIR BAG DIDN'T DEPLOY. *TR
ENGINE AND ENGINE COOLINGFebruary 24, 2010
WHY HASN'T THERE BEEN A RECALL ON ** INTAKE MANIFOLD GASKET ** FOR THE CHEVROLET VENTURE 2003 ? I REPLACED IT 2 YEARS AGO AND NOW I MUST REPLACE IT AGAIN . THERE ARE LIKE 35 MODELS WITH THE SAME PROBLEM. GMC KNOWS ABOUT THE PROBLEM. NO ONE DOES ANYTHING ABOUT IT. I HOPE YOU GUYS DO SOMETHING ABOUT IT BECAUSE EVERY REPAIR IS AROUND $ 700 TO $1100 . IT DEPENDS WHERE YOU GO. I CAN'T BELIEVE YOU GUYS CAN'T FORCE GMC TO MAKE THIS A RECALL. *TR
STRUCTURE,LATCHES/LOCKS/LINKAGESFebruary 21, 2010
CHEVY VENTURE VAN. UNSURE OF EXACT YEAR. DRIVING ALONG THE HIGHWAY WHEN THE HOOD AND GRILL FLEW UP RESULTING IN A COMPLETELY SMASHED WINDSHIELD. EST. DAMAGES AT $1800.00. CONCERNS ABOUT THE SAFETY OF THE HOOD LATCH, ETC. *TR DON'T HAVE IMMEDIATE ACCESS TO VIN. *TR
EXTERIOR LIGHTINGFebruary 15, 2010
ALL REAR LIGHTS DON'T BURN OUT THEY JUST SHORT OUT THE BASES ARE MELTED AND IM AFRAID THIS WILL CAUSE A ELECTRICAL FIRE WE JUST PURCHASED THE VAN ON THE 18. *TR
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EXTERIOR LIGHTINGNovember 6, 2009
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. CONDENSATION ACCUMULATES INSIDE OF THE HEADLIGHTS. AFTER FUELING THE VEHICLE, SHE SMELLED A STRONG ODOR OF GASOLINE INSIDE OF THE VEHICLE. THE WINDSHIELD WIPERS INTERMITTENTLY FAIL . SHE SPECULATED THAT THE VEHICLE HAS AN ELECTRICAL DEFECT. THE MANUFACTURER WAS NOTIFIED, BUT SHE WAS NOT PROVIDED WITH ANY ASSISTANCE. THE CURRENT MILEAGE WAS 109,200 AND FAILURE MILEAGE WAS 92,000.
FUEL SYSTEM, GASOLINEOctober 26, 2009
DRIVING DOWN A CITY ROAD THE LOW TRAC LIGHT CAME ON WHEN STOPPED AT A LIGHT THE CAR DIES PUSHED IT TO A PARKING LOT TRIED TO START WOULD NOT. TOOK IT TO THE DEALER AND FOUND THAT IT WAS A BAD FUEL PUMP. THIS COULD OF BEEN SCARY IF IT WOULD OF DIED ON THE HIGHWAY VEHICLE HAS 84,000 MILES ON IT. *TR
EXTERIOR LIGHTINGSeptember 2, 2009
TL*THE CONTACT OWNS A 2003 CHEVROLET VENTURE. HE STATED THE BRAKE LIGHTS WERE INOPERABLE. UPON ATTEMPTING TO CHANGE THE LIGHT BULBS, HE NOTICED THE SOCKET AND THE CIRCUIT BOARDS WERE MELTED BECAUSE OF IRREGULAR ELECTRIC FLOW. THE RISK OF VEHICLE CRASH IS INCREASED IF THE ABILITY TO SIGNAL INTENTIONS TO OTHER DRIVERS IS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT WAS 72,000. THE VIN WAS NOT AVAILABLE.
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEMApril 20, 2009
SIGNAL BULBS KEEP BLOWING OUT, DEFINITE ELECTRICAL PROBLEM - BRAKES NO LONGER WORK - BULBS ARE GOOD, THEY WORK WHEN YOU PULL THE BACK CASES OFF. PUT THEM ON LIKE THEY ARE SUPPOSED TO BE, NO LONGER WORK. CANNOT FIND ANYTHING WRONG TO FIX IT! *TR
ENGINE AND ENGINE COOLINGApril 15, 2009
STRONG SMELL OF ANTIFREEZE AND WAS LOOSING COOLANT. OVERHEATING. SPOKE WITH GM SEVERAL TIMES AND COMPLAINED. THIS COST ME $1000.00 TO REPAIR AND AFTER READING COMPLAINTS OF OWNERS WITH THE SAME PROBLEM, THE PROBLEM RECURRED AFTER REPAIRING. ALSO, SIGNAL LIGHT BULBS KEPT BLOWING AND AN ELECTRICAL BOARD HAD TO BE REPLACED. *TR
AIR BAGSApril 13, 2009
I BOUGHT MY CHEVY VENTURE NEW WITH 10 MILES ON IT IN 2003 THOUGHT THIS VAN WAS SAFE HAD A HEAD ON COLLISION WITH A TREE 40-45 MILES AN HOUR THE AIR BAGS DID NOT DEPLOY IF NOT FOR WEARING MY SEAT BELT DON'T KNOW WHAT WOULD HAVE HAPPENED .. *TR
POWER TRAINApril 2, 2009
TL*THE CONTACT OWNS A 2003 CHEVROLET VENTURE. WHILE DRIVING APPROXIMATELY 5 MPH ON NORMAL ROAD CONDITIONS, THE DRIVER ATTEMPTED TO PLACE THE GEAR SHIFTER INTO PARK. SHE NOTICED THAT THE GEAR SHIFTER WAS EXTREMELY LOOSE AND UNABLE TO SHIFT GEARS. THE GEAR SELECTOR AND SHIFT OPERATION FAILURES OCCURRED INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO THE GEAR SHIFT CABLE. THE GEAR SHIFTER WAS TEMPORARILY REPAIRED AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE HAS NOT BEEN INSPECTED BY AN AUTHORIZED DEALER. THE FAILURE AND CURRENT MILEAGES WERE 83,000.
ELECTRICAL SYSTEMSeptember 10, 2008
NUMEROUS ELECTRICAL PROBLEMS BOTH HEADLIGHTS REPLACED ONE UNDER WARRANTY, BOTH HEATED MIRRORS REPLACED, ONE UNDER WARRANTY, BATTERY REPLACED UNDER WARRANTY,, DASH LIGHTS BLINK OFF AND ON GAS GAUGE SHOWS FULL MOST OF THE TIME AND AT OTHER TIMES GOES TO EMPTY, SOMETIMES WILL SHOW CORRECT FUEL LEFT IN TANK. VEHICLE OCCASIONALLY LOCKS ITSELF, HAVE TO KEEP AN EXTRA KEY HANDY. *TR
POWER TRAINSeptember 4, 2008
PURCHASED A VEHICLE ON 3-29-08. SERVICE ENGINE LIGHT CAME ON TWO DAYS LATER. I TOOK IT TO THE DEALERSHIP APPROX. TWO DAYS AFTER THAT. THEY ADVISED ME THAT I MUST HAVE LEFT THE GAS CAP OPENED. I ADVISED THEM I HAD NOT YET GOTTEN ANY GAS B/C I RECEIVED CAR ON A FULL TANK. THEY CHECKED THE VEHICLE AND STATED THEY SAW NOTHING WRONG. THE TRANSMISSION WAS THEN WHINING. IT GOT LOUDER I TOOK IT BACK THEY PUT A QUART OF TRANSMISSION FUEL. TODAY 9-4-08 I TOOK IT BACK TO THEM WHERE THEY HAD TO PUT ANOTHER QUART OF TRANSMISSION FUEL IN AND THE MECHANIC ADVISED ME THAT THE TRANSMISSION WAS GONE AND THAT THE 6,000 MILE WARRANTY THEY GAVE ME WAS USED. I FEEL LIKE I HAVE BEEN CON UNTIL WARRANTY WAS UP. NOT ONLY THAT I ADVISED THEM THAT I HAD BEEN COMPLAINING ABOUT THIS ISSUED. TO COME TO FINE OUT, THE PREVIOUS MECHANIC WAS NO LONGER THERE AND HAD NOT DOCUMENTED ANYTHING. THE ORIGINAL MANAGEMENT WAS NOT THERE EITHER. I FELT LIKE I HAVE BEEN SCAMMED. I AM A SINGLE PARENT WITH TWO CHILDREN OF MY OWN AND TWO CHILDREN THAT I HAVE BEEN RAISING FOR TWO YEARS. I ASKED THEM FOR A RELIABLE VEHICLE AND THEY INSURED ME THAT IT WAS. AFTER 5 MONTHS IT FAILED ME. NOBODY WANTS TO LISTEN TO ME. NOW I AM BEING ASKED TO PUT OUT 4100 FOR A TRANSMISSION. PLEASE FURTHER INVESTIGATE THIS SITUATION. *TR
ELECTRICAL SYSTEMAugust 11, 2008
FIRST WE LOST ONE OF THE SPEEDS ON THE FAN INSIDE THE VAN. THEN ABOUT 2 WEEKS LATER WE WERE ON A TRIP AND ALL WAS FINE. WE STOPPED FOR ABOUT 1.5 HOURS AND THEN CONTINUED TO DRIVE. WHEN WE HAD STARTED OUT THE SECOND TIME THERE WAS AN ODOR OF SOMETHING BURNING, SO I PULLED OVER AND CHECKED THINGS OUT. I LOOKED UNDER THE DASH AND COULD NOT SEE ANYTHING. I ALSO FELT THE DASH COMPONENTS TO SEE IF THERE WAS ANY THING THAT WAS HOT, TO WHICH I DID NOT SEE THAT MUCH OF A DIFFERENCE. I STARTED THE VAN BACK UP AND NOTICED THAT I COULD NOT TURN THE INTERNAL FAN OFF AND THE SMELL OF MELTING/BURNING WIRES WAS STRONG. I GOT HOME AND TOOK THE DASH APART AND FOUND THAT THE FAN SWITCH HAD MELTED AND WIRES TO THE FAN SWITCH HAD MELTED THE INSULATION OFF. I TOOK THE SWITCH OUT OF THE CAR SO I CAN ORDER A NEW SWITCH AND WIRING HARNESS. IF I DID NOT TAKE THE DASH APART AS SOON AS I GOT HOME, IT COULD HAVE CAUSED A FIRE. *TR
POWER TRAINJuly 8, 2008
TL*THE CONTACT OWNS A 2003 CHEVROLET VENTURE. WHILE ATTEMTPING TO SHIFT THE GEAR INTO DRIVE, IT FAILED TO OPERATE NORMALLY. THERE WERE NO PRIOR WARNING SIGNS. THE CURRENT AND FAILURE MILEAGES WERE 108,000.
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,SEATSJune 19, 2008
THERE ARE SEVERAL PROBLEMS WITH MY VAN. THE FIRST IS THE PLUG AT THE BASE OF THE CAPTAINS CHAIR ON THE DRIVER SIDE HAS BROKEN TWICE. SINCE IT IS PLASTIC-I HAVE ALREADY REPLACED THIS ITEM. THE VAN HAS AN INTAKE LEAK WHICH I CAN'T AFFORD TO FIX, THIS WAS DISCOVERED AT 64,000 MILES. WITH A PRICE TAG OF OVER $500 DOLLARS TO REPLACE, IT IS STILL AN ISSUE. AT THE 60667 MILES IT WAS DISCOVERED THAT BOTH THE LEFT AND RIGHT FRONT WHEEL BEARINGS NEEDED TO BE REPLACED. THAT WAS DONE WITH THE HEFTY PRICE TAG OF $1,279.00 WHICH ALSO INCLUDED REAR WHEEL CYLINDERS WHICH HAD BEGUN LEAKING AND NEEDED REPLACED. NOW THE BRAKES ARE SQUEALING AGAIN AND I AM REALLY CONCERNED ABOUT THIS PATTERN. *TR
FUEL SYSTEM, GASOLINEMay 13, 2008
TL*THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM ,GASOLINE:STORAGE). THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIR AND THE CONTACT WAS INFORMED THAT SHE WOULD BE CHARGED IF HER VEHICLE DID NOT HAVE THE FAILURE PRESENT. THE MANUFACTURER WAS CALLED AND STATED THE SAME THING. THERE HAD BEEN NO FAILURE TO DATE.
ENGINE AND ENGINE COOLINGMay 6, 2008
WAS ON THE INTERSTATE AFTER DRIVING APPROXIMATELY 1.5 HOURS WHEN SERVICE ENGINE SOON LIGHT APPEARED. WHEN I SLOWED DOWN TO IN-TOWN SPEEDS THE VAN DROVE VERY ROUGH AND WOULD OFTEN STALL WHEN AT A STOP LIGHT. TOOK IT TO GM SHOP TO FIND OUT THAT THE ROCKER ARM POST HAD PULLED OUT OF THE CYLINDER HEAD #4. GM WANTED TO CHARGE ME OVER $2000 TO REPAIR. INSTEAD THE OFFERED TO REPAIR WITH A "HELI-COIL" AND GM PICKED UP ALL CHARGES. 10 MONTHS LATER DRIVING AGAIN ON THE INTERSTATE WENT TO PASS ANOTHER VEHICLE AND THE SERVICE ENGINE SOON LIGHT APPEARED AGAIN. WAS ABLE TO GET TO A GM SERVICE SHOP. THEY FOUND ANOTHER ROCKER ARM POST HAD PULLED OUT OF A CYLINDER HEAD #6. THEY DID A "HELI-COIL" REPLACEMENT AGAIN WHICH I PAID FOR. BOTH SHOPS HAVE SAID THIS SHOULD NEVER HAPPEN DURING THE LIFETIME OF A VEHICLE, YET IT HAPPENED TWICE IN MINE. IN A CAR LESS THAN 5 YEARS OLD NO LESS. IS THERE A MANUFACTURING DEFECT IN THESE ENGINES TO CAUSE SUCH A SIGNIFICANT FAILURE? *TR
POWER TRAINApril 30, 2008
THE VEHICLE WAS LEFT RUNNING AND A CHILD REACHED TO THE FRONT SEAT AND PULLED THE GEAR SHIFT. THE VEHICLE WAS PUT INTO REVERSE WITHOUT THE BRAKE PEDAL BEING APPLIED, THE VEHICLE SLOWLY ROLLED BACKWARDS AND CRASHED INTO A BUILDING. A SMALL AMOUNT OF DAMAGE WAS DONE TO THE VEHICLE. I SAT IN THE RIVERS SEAT AND WAS INDEED ABLE TO MOVE THE GEAR SHIFT FROM PARK TO REVERSE WITHOUT APPLYING THE BRAKE. THIS SAFETY FEATURE IS FAULTY. *TR
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGESApril 16, 2008
ELECTRICAL PROBLEMS WHEN TURN BLINKER ON IT LOCKS AND UNLOCKS DOORS. WHEN VEHICLE IS OFF THE BUZZER STAYS ON CONTINUOUSLY, BEEN TOLD THAT IT COULD POSSIBLY CATCH FIRE.. POSSIBLE GROUND WIRE.. NEED TO KNOW WHAT I CAN DO .. THIS SHOULDN'T BE DOING THIS .. JUST PURCHASED THIS VEHICLE A YEAR AGO.. PAID CASH NO EXTENDED WARRANTY .. SHOULD THIS BE HAPPENING .. I'M TAKING IT TO YORK FORD IN HOULTON MAINE TO HAVE A DIAGNOSTIC TEST DONE ON IT .. THIS VEHICLE IS ONLY 5 YEARS OLD .. WHY WOULD IT HAVE ANY ELECTRICAL PROBLEMS. *TR
ENGINE AND ENGINE COOLINGMarch 25, 2008
IN OUR 2003 CHEVY VENTURE WITH ONLY 53,000 MILES. WE ARE HAVING TROUBLE WITH THE INTAKE MANIFOLD LEAKING. THE VAN HAS OVERHEATED AND NEEDS TO BE REPLACED AT A HIGH COST TO US. IT UPSETS ME TO FIND THAT CHEVROLET KNOWS OF THE PROBLEM BUT HAS DONE NOTHING TO CORRECT IT. WHY RECALL THE VANS IN CANADA WITH THE SAME PROBLEM BUT NOT HERE IN THE UNITED STATES. *TR
ENGINE AND ENGINE COOLINGMarch 20, 2008
PREMATURE FAILURE OF THE INTAKE MANIFOLD GASKET CAUSED MY CAR TO LOSE POWER WHILE DRIVING. *TR
POWER TRAINMarch 13, 2008
THE VEHICLE IS A 2003 CHEVROLET VENTURE. WHEN ACCELERATING FROM A STOP THE VEHICLE SEVERLY JERKS. THE TRANSMISSION FLIUD AND FILTER HAVE BEEN REPLACED WITH NO CHANGE IN THE CONDITION. THIS CONDITION STARTED AROUND 65,000 MILES. *TR
AIR BAGSJanuary 3, 2008
ON 10/30/07, MY 2003 CHEVY VENTURE AIRBAG LIGHT CAME ON. I BROUGHT THE VEHICLE TO THE LOCAL DEALER, AND WAS TOLD THAT THE R/S SAFETY DEPLOYMENT MODULE WAS FAILING AND NEEDED TO BE REPLACED. THE DEALER TOLD ME THIS WAS NOT A HUGE PROBLEM AND THAT THE VEHICLE WAS SAFE TO DRIVE. HE TOLD ME THE REPAIRS COULD WIAT UNTIL I HAD THE MONEY IN JANUARY. ON 11/25/07, WHICLE DRIVING THE VEHICLE, THE DRIVERS SIDE (SIDE) AIRBAG DEPLOYED AND EXPLODED IMMEDIATELY. I PHONED THE DEALER AND WAS TOLD THAT THE PROBLEM WAS UNRELATED AND THEY WERE NOT RESPONSILBE. I FILED A PRODUCT ALLEGATION COMPLAINT WITH GM. THEY SENT AN INSPECTOR TO THE DEALER WHO REVIEWED THE CAR AND FOUND IT WAS A COMPUTER MALFUNTION OF THE SAFETY DEPLOYMENT MODULE THAT CAUSED THE AIRBAG TO DEPLOY. HE STATED THAT THEIR WAS NOTHING THAT I COULD HAVE DONE TO CAUSE THE AIRBGA DEPLOYMENT. THE DEALER ADMITTED TO GM THAT THEY TOLD ME THE VEHICLE WAS SAFE TO DRIVE, BUT GM DECLINED TO REPAIR THE VEHICLE. I HAVE SINCE FOUND OUT THAT THIS VEHICLE WAS RECALLED FOR 2 SEPARATE FRONT AIRBAG PROBLEMS. GM STATES THAT THIS VEHICLE HAS NO OPEN RECALLS ON IT. THE VEHICLE HAS NOT BEEN REPAIRED, AND IS NOW OFF THE ROAD. I AM PAYING THE LOAN OFF AND HOPING TO GET SOME RESOLUTION TO HAVE THIS VEHICLE REPARED SO I CAN CONTINUE TO USE IT.*CN
STRUCTUREDecember 27, 2007
I PURCHASED A 2003 CHEVROLET TAHOE LT AND THE BACK GLASS HINGE HAS CAME UNGLUED FROM THE GLASS AND FALLEN ON ONE SIDE. I HAVE BEEN TOLD BY FOUR GLASS COMPANY'S THAT THEY HAVE HAD TO REPLACE MANY OF 2003 TAHOES AND SURBURBANS WITH THE SAME PROBLEM WITH THE BACK GLASS AND THAT IT IS A DEFECT. I CALLED THE CHEVROLET COMPANY AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO BECAUSE IT WAS OVER 100,000 MILES BUT ITS THERE PROBLEM THEY ARE THE ONES THAT GLUED THE HINGES TO THE GLASS AND WHY SHOULD I HAVE TO PAY 900.00 DOLLARS TO REPLACE THE GLASS ESPECIALLY WHEN I DON'T HAVE IT. PLEASE DO SOMETHING ABOUT THIS PROBLEM I KNOW THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. PLEASE MAKE THE CHEVROLET COMPANY FIX THIS PROBLEM. IT HAS CAUSED THE BACK GLASS TO STICK UP OVER THE BACK ABOUT A INCH AND YOU CAN NOT EVEN OPEN IT BECAUSE THE HINGE ON THE GLASS HAS COME COMPLETELY UNGLUED IT FALLS DOWN WHEN YOU OPEN IT AND IS VERY VERY HARD TO CLOSE ONCE YOU OPEN IT. BECAUSE YOU HAVE TO PICK UP ON THE GLASS AND TRY TO CLOSE IT AT THE SAME TIME BELIEVE ME MY FINGERS HAS GOTTEN SMASHED MANY TIMES SO I STOPPED EVEN OPENING IT. BUT BEFORE THIS HAPPENED I REALLY USED IT ALOT TO PUT STUFF IN THE BACK WHEN THE 3RD ROW SEAT WAS BEING USED IF YOU OPENED THE WHOLE DOOR THEN YOUR STUFF FALLS OUT BECAUSE THERE'S NOT MUCH ROOM TO PUT YOUR STUFF BACK THERE. *TR
ELECTRICAL SYSTEMDecember 21, 2007
I HAVE A 2003 TAHOE AND HAVE HAD THE SPEEDOMETER STICK A NUMBER OF TIMES. I HAVE TAKEN IT IN FOR REPAIR SEVERAL TIMES HOWEVER THE SERVICE TECH COULD NOT DUPLICATE THE CONDITION SO THEY TOLD ME NOT TO REPAIR THE ISSUE BECAUSE OF THE COST. GM IS NOW OFFERING A "SPECIAL COVERAGE" THAT EXTENDS THE WARRANTY OF THE INSTRUMENT PANEL, HOWEVER ONLY IF THE TAHOE HAS LESS THAN 70,000 MILES OR YOU HAVE OWNED THE VEHICLE UNDER 7 YEARS WHICHEVER OCCURS FIRST. I FEEL THAT GM HAS KNOWN ABOUT THIS ISSUE AND SHOULD ISSUE A FULL RECALL TO CORRECT THIS ISSUE. THIS IS A VERY DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED. *TR
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEMDecember 6, 2007
I RECEIVED A LETTER FROM CHEVROLET STATING "THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT YOUR VEHICLE COULD DEVELOP A CONDITION WHERE ONE OR MORE OF THE INSTRUMENT PANEL GAUGE NEEDLES MAY STICK, FLUTTER, OR BECOME INOPERATIVE. THIS MAY CAUSE INACCURATE READINGS, INCLUDING THE SPEEDOMETER AND THE FUEL GAUGE" THE LETTER CONTINUES TO STATE THAT "GENERAL MOTORS IS PROVIDING SPECIAL COVERAGE THAT EXTENDS THE WARRANTY" IF "YOUR 2003 CHEVROLET MODEL YEAR CHEVROLET TAHOE WITHIN 7 YEARS OF THE DATE" OR "70,000 MILES". MY CHEVROLET TAHOE HAS BOTH THESE ISSUES. THEY STARTED ABOUT TWO WEEKS BEFORE I RECEIVED THE LETTER. WHAT I DON'T UNDERSTAND AND WOULD LIKE A RESPONSE FROM GENERAL MOTORS IS WHY MY SAFETY IS NOT AN CONCERN TO THEM BECAUSE I HAVE DRIVEN MORE THAN 70,000 MILES IN MY TAHOE? I TRAVEL THROUGH A LOT OF RURAL AREAS TO WORK AND I FEEL IT IS VERY IMPORTANT TO NOT RUN OUT OF GAS. I FEEL IT EQUALLY IMPORTANT TO KNOW HOW FAST I AM GOING. THE SPEEDOMETER REGISTERS THAT I AM GOING 60 OR 70 MILES PER HOUR WHEN I AM SITTING AT A RED LIGHT. WHEN I AM GOING DOWN THE ROAD IT REGISTERS THAT I AM GOING OVER 120 MILES PER HOUR. THIS IS ANOTHER SAFETY ISSUE BECAUSE I DON'T KNOW HOW FAST I AM GOING. NOT TO MENTION THE POTENTIAL FOR SPEEDING TICKETS. I WOULD LIKE TO THINK THAT GENERAL MOTORS CARES ABOUT THEIR CUSTOMERS SAFETY REGARDLESS OF HOW MANY MILES THEY HAVE DRIVEN. THESE GAUGES ARE VERY EXPENSIVE TO HAVE REPLACED AND THEY ARE A SAFETY HAZARD. NOT BEING ABLE TO MONITOR YOUR RATE OF SPEED OR BE AWARE IF YOU HAVE ENOUGH GAS TO GET HOME ARE SAFETY ISSUES TO ME FOR MY HEALTH AS WELL AS MY PEACE OF MIND AND I WOULD LIKE TO KNOW WHY GENERAL MOTORS DOESN'T FEEL RESPONSIBLE FOR CORRECTING THIS DEFAULT THEY ARE AWARE FOR ALL THEIR TAHOE OWNERS. I HAVE A COMPLAINT WITH THE GENERAL MOTORS ANSWER CALL CENTER BUT HAVE NOT RECEIVED A RESPONSE. *TR
FUEL SYSTEM, GASOLINENovember 7, 2007
MY 2003 CHEVY VENTURE HAS A LEAKING FUEL TANK. THE LEAK IS WHERE THE PLASTIC INLET NIPPLE MEETS THE PLASTIC TANK. I CALLED GM AND WAS TOLD THAT MY VIN DID NOT QUALIFY FOR THE RECALL. THE TANK WILL HAVE TO BE REPLACED. *TR
ELECTRICAL SYSTEMNovember 5, 2007
SPEEDOMETER OF 2003 CHEVY TAHOE, STOPPED WORKING ON THE FREEWAY. I HAD NO WAY O MAKING SURE WHAT MY SPEED WAS. I WAS STOPPED BY A POLICE OFFICER AND EXPLAINED MY SITUATION. THE OFFICER LOOKED AT MY SPEEDOMETER THAT WAY SHOWING 60 MPH AT A DEAD STOP. HE GAVE ME A WARNING AND TOLD ME TO GET IT FIXED. *TR
ELECTRICAL SYSTEMNovember 1, 2007
WE HAVE A 2003 CHEVY TAHOE AND THE SPEEDOMETER STOPPED WORKING AROUND 50,000 MILES. CHEVY HAS SENT NO RECALL NOTICE AND I HAVE NO IDEA HOW FAST OR SLOW I AM GOING. *TR
EXTERIOR LIGHTINGOctober 31, 2007
HAZARD FLASHER RELAY/SWITCH "SOUNDS OFF" AFTER THE TURN SIGNAL SWITCH IS RETURNED TO THE REST POSITION AFTER SIGNALING A RIGHT OR LEFT HAND TURN, THIS CLICKING SOUND ALSO HAPPENS WHEN THE STEERING WHEEL IS ADJUSTED AND WHILE I AM DRIVING DOWN THE ROAD ALL BY IT'S SELF. THE HAZARD AND TURN SIGNALS DO NOT LIGHT, ONLY THE AGGRAVATING CLICKING SOUND CAN BE HEARD. I CAN ALSO MAKE THE HAZARD/SIGNAL RELAY/SWITCH CLICK BY WIGGLING THE TURN SIGNAL INDICATOR SWITCH. I HAD THE HAZARD SWITCH REPLACED AT THE DEALER BUT THE PROBLEM PERSISTS. I HAVE THE HAZARD/FLASHER RELAY/SWITCH AVAILABLE FOR INSPECTION. *TR
STRUCTUREOctober 23, 2007
TL*THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE ROOF OF THE VEHICLE IS CORRODING AND RUSTING. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND WAS NOT THEIR RESPONSIBILITY. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 123,000 AND FAILURE MILEAGE WAS 89,000.
ENGINE AND ENGINE COOLINGSeptember 23, 2007
ON 3 MILE IN TOWN TRIP, HEAT GAUGE SUDDENLY CLIMBED INTO THE RED. I TURNED OF CAR AND LET IT COOL. DROVE BACK HOME WITH MANY STOPS TO PREVENT OVERHEATING. TOWED IT TO A DEALER. LOWER MANIFOLD INTAKE GASKET, A WELL DOCUMENTED PROBLEM--BUT NO US RECALL, NEEDED TO BE REPLACED. LABOR COSTS BROUGHT THE DEFECTIVE AND BADLY ENGINEERED REPLACEMENT TO OVER $900. THERE WAS NO ENGINE DAMAGE, BECAUSE I CAUGHT THE PROBLEM EARLY, AS NO COOLANT HAD YET LEAKED INTO THE ENGINE. *TR
FUEL SYSTEM, GASOLINESeptember 23, 2007
FOR NEARLY 6 MONTHS MY MINIVAN ENGINE WOULD SHUT-OFF WHILE I WAS IDLING WHILE PARKED, WAITING TO PICKUP AND TRANSPORT CHILDREN TO NEXT STOP. ONCE IT CUT OFF WHILE I WAS DRIVING ON A CITY ROAD. LUCKILY, I WAS ABLE TURN THE WHEEL ENOUGH TO COAST ONTO A SIDE STREET. CURIOUSLY, WHEN VARIOUS TOW OPERATORS CAME TO TOW THE VAN DIRECTLY TO DEALER, THEY TOO WERE NOT ABLE TO RESTART THE ENGINE--THERE IS NO NOISE, NO CRANK. BY THE TIME THE MECHANICS GOT TO THE VAN IN THE MORNING, THEY REPORTED THAT THEY COULD NOT DUPLICATE THE PROBLEM. THE FINAL TIME AND APPROXIMATELY 4TH TIME I EXPERIENCED ENGINE CUT-OFF, I HAD MY HUSBAND PICKUP THE CHILDREN AND I. WE ATE DINNER, THEN LATER RETURNED TO THE VAN. IT STARTED JUST FINE AND I DROVE IT HOME. THE NEXT DAY I DROVE IT TO THE DEALER AND WAS INSISTENT THAT THE DEALER FIND AND FIX THE PROBLEM. DEALER REPLACED FUEL PUMP AND FILTER. BECAUSE OF HISTORY OF THE COMPLAINT, I PAID FOR PARTS BUT NOT LABOR, $470. I ALSO PAID FOR A ROUTINE FUEL INJECTION CLEANING, $150. THE PROBLEM HAS NOT RECURRED. *TR
FUEL SYSTEM, GASOLINESeptember 17, 2007
1.) THE VEHICLE WAS BEING REFUELED. DURING THE REFUELING IT WAS NOTICED THAT FUEL STARTED POURING OUT FROM UNDER THE VEHICLE. 2.) LOOKING UNDER THE VEHICLE A CRACK COULD BE SEEN WHERE THE MOLDED PLASTIC FILLER NECK INTERSECTED THE FUEL TANK. A FUEL SPILL OF TWO THIRDS OF A TANK OF GASOLINE. 3.) THE ENTIRE FUEL TANK WAS REPLACED WITH A NEW FUEL TANK ORDERED FROM GM AT LOCAL GARAGE. *TR
POWER TRAINAugust 22, 2007
TL*THE CONTACT OWNS A 2003 CHEVROLET VENTURE. WHEN ACCELERATING FROM A STOP AT 5 MPH, THE VEHICLE WOULD JERK SEVERELY. THE CONTACT CHANGED THE TRANSMISSION FLUID, BUT THAT DID NOT WORK. SHE TOOK THE VEHICLE TO A REPAIR SHOP AND THEY TESTED THE TRANSMISSION. SHE WAS INFORMED THAT THE SEALS IN THE TRANSMISSION FAILED AND THAT THIS WAS A COMMON FAILURE. THE VEHICLE IS CURRENTLY AT THE SHOP FOR REPAIR. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 67,000 AND FAILURE MILEAGE WAS 65,000.
FUEL SYSTEM, GASOLINEAugust 20, 2007
GM FAILS TO RECOGNIZE THIS RECALL ON A 2003 CHEVY VENTURE FUEL TANK: HTTP://WWW-ODI.NHTSA.DOT.GOV/CARS/PROBLEMS/RECALLS/RESULTS.CFM. *TR
FUEL SYSTEM, GASOLINEAugust 10, 2007
TL*THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT THE VEHICLE HAS A FUEL LEAK WHERE THE NIPPLE MEETS THE GAS TANK. THE DEALER STATED THAT THERE WAS NO SIGN OF IMPACT AND WAS DUE TO AGE AND MILEAGE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 85,000.
ENGINE AND ENGINE COOLINGJuly 31, 2007
MY FIANCE AND I BOUGHT A 2003 CHEVY IMPALA IN NOV OF 2006 WITH ONLY 40,000 MILES. IN JULY OF 2007, THE CAR WAS STARTED AND SHUT OFF BY ITSELF A FEW MINUTES LATER. IT WOULD THEN NOT START. WE FIRST HAD IT TOWED TO A LOCAL SHOP THAT INFORMED US THAT THE UPPER INTAKE MANIFOLD HAD CRACKED. IT LEAKED ANTIFREEZE INTO THE CYLINDERS, THE SPARK PLUGS AND OTHER PARTS OF THE ENGINE AND THE COST FOR REPAIR WOULD BE 1400.00. WE HAD THE CAR TOWED TO A 2ND SHOP FOR A 2ND OPINION. THEY TOLD US THAT THE ANTIFREEZE THAT LEAKED HAD TOTALLY LOCKED UP THE ENGINE AND WE NEEDED A WHOLE NEW ONE. THAT WAS GOING TO COST US AT LEAST 2,000 FOR A USED ONE. WE THAN DECIDED THAT A 4 YEAR OLD CAR WITH 60K MILES ON IT SHOULD NOT BE IN NEED OF A NEW ENGINE SO WE AGAIN HAD IT TOWED TO A CHEVROLET DEALER REPAIR SHOP. THEY TOLD US THE SAME THING. THE CAR WAS OFFICIALLY IN NEED OF A WHOLE NEW ENGINE. WE CONTACTED CHEVROLET'S CUSTOMER CARE DEPT AND THEY ARE SO FAR UNWILLING TO HELP. WE'VE ONLY HAD THE CAR 8-9 MONTHS AND ARE CONTINUING TO MAKE PAYMENTS ON THE LOAN. PER THE DEALER, THE USED ENGINE WILL COST US 3000.00 AND A NEW ONE WILL COST IS 5050.00. *JB
ELECTRICAL SYSTEMJuly 28, 2007
WHEN DOING 60 MPH THE SPEEDOMETER NEEDLE READS OVER A 100 MPH. YOU HAVE TO STOP AND START THE ENGINE SEVERAL TIMES TO GET IT RESET TO 0 MPH. I SPENT 2 WEEKS RESEARCHING THIS AND IT IS A VERY COMMON PROBLEM WITH 2003 CHEVY TAHOE. *TR
STRUCTUREJuly 18, 2007
TL*THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR FAILED TO REMAIN CLOSED. THE FAILURE HAS OCCURRED SEVERAL TIMES SINCE THE VEHICLE WAS PURCHASED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 33,000. THE CONSUMER STATED THE DOOR HAS BEEN MALFUNCTIONING SINCE A COUPLE OF MONTHS AFTER HE PURCHASED THE VEHICLE. THE CONSUMER STATED BACK IN THE SPRING OF 2006 THE DOOR MALFUNCTIONED AND THE VEHICLE WAS TAKEN TO THE DEALER WHO IN TURN ADJUSTED THE ROD AND THOUGHT THE PROBLEM WAS FIXED BUT THE DEFECT STILL PERSISTS SOMETIMES. UPDATED 08/20/07 *TR
FUEL SYSTEM, GASOLINEJune 18, 2007
MY COMPLAINT IS ABOUT CHEVROLET, CAVALIER 2003. THE CAR JUST QUIT WHILE DRIVING, THANK GOD I WAS ONLY ONE ON ROAD. THE CAR ONLY HAD 57,000 MILES ON IT, AND I HAVE BEEN KEEPING UP WITH MAINTENANCE SCHEDULE; SUCH AS OIL CHANGES, TRANSMISSION FLUIDS, FILTERS, ETC. AFTER BEING TOWED TO THE CHEVROLET DEALERSHIP AND WAITING TO SEE WHAT THE PROBLEM WAS IT WAS DETERMINED TO BE A BAD FUEL PUMP. THIS COASTED ME $721.29, WHICH WAS VERY UNEXPECTED. WHAT AMAZED ME EVEN MORE WAS MANY MORE HAD SAME PROBLEM ONCE I SEARCHED IT ONLINE. TAKE A LOOK AT THIS WEBSITE. TP://WWW.TOPIX.NET/FORUM/AUTOS/CHEVROLET-CAVALIER/TVINIC5TFU5SFSI5H I FOLLOWED ANOTHER FORUM POSTERS RESPONSE AND CAME HERE TO LET MY EXPERIENCE BE HEARD. *AK
ELECTRICAL SYSTEMJune 17, 2007
I DROVE THE CAR HOME FROM A FRIEND'S HOUSE ABOUT 3 MILES TURNED IT OFF AND LOCKED IT USING THE REMOTE. WHEN I TRIED STARTING THE CAR ABOUT AN HOUR LATER , AFTER UNLOCKING IT USING THE REMOTE), THE CAR WOULD NOT START. IT SOUNDED LIKE IT WANTED TO START BUT JUST COULDN'T TURN OVER. LUCKILY, I HAVE A MECHANIC IN THE FAMILY THAT SUGGESTED A PROBLEM WITH THE ANTI-THEFT SYSTEM. THE PROBLEM WAS SOLVED BY TURNING THE KEY TO THE ON POSITION FOR ABOUT 10 MINUTES TO RESET THE SYSTEM. AS A RESULT I ENDED UP MISSING A VERY IMPORTANT MEETING. EVERY NOW AND THEN THE THEFT SYSTEM LIGHT ON DASHBOARD POPPED ON AND THEN EVENTUALLY WENT AWAY. I DIDN'T ALWAYS HAVE 10 EXTRA MINUTES TO SPARE JUST IN CASE THE CAR DECIDED TO DO THIS. *AK
EXTERIOR LIGHTINGMay 26, 2007
THE HEADLIGHT & TURN SIGNAL ASSEMBLIES ON THE VAN CONTINUED TO ACCUMULATE CONDENSATION IN THEM. THIS HAS BEEN GOING ON FOR ABOUT 2 YEARS NOW. THE DEALER WILL NOT FIX IT, STATING IT WAS COSMETIC, AND DID NOT INTERFERE WITH SAFE OPERATION OF THE VEHICLE. WE TOOK IT FRIDAY TO GET IT INSPECTED AND IT FAILED INSPECTION. THE CAUSE OF FAILURE WAS CONTAMINATED LIGHT ASSEMBLIES. WE CONTACTED THE DEALERSHIP FROM WHOM WE BOUGHT THE VAN, AND WAS INFORMED THEY WOULD NOT DO ANYTHING ABOUT IT. THE DID ADMITTED THAT THEY HAD SEVERAL OTHERS WITH THE SAME PROBLEM. THEY SUGGESTED WE CONTACT YOU. I REMOVED THE WATER FROM THE HEADLIGHT ASSEMBLIES AND GOT THE VAN INSPECTED AGAIN TODAY. IT DID PASS, BUT I FELT CERTAIN CONDENSATION WILL BE BACK AGAIN SOON. I REALIZED THIS MAY NOT APPEAR TO BE A SUBSTANTIAL PROBLEM, BUT IT DID INTERFERE WITH THE NIGHT VISION CAPABILITIES. AS I SAID EARLIER, THIS WAS NOT THE FIRST TIME I HAVE REMOVED WATER FROM THE HEADLIGHT ASSEMBLIES ON THIS VAN.*AK
ENGINE AND ENGINE COOLINGMay 24, 2007
2003 CHEVY VENTURE WITH ENGINE CODE OF E IN THE VIN (COVERED UNDER SERVICE BULLETIN) STARTED LEAKING ANTIFREEZE AND OIL FROM THE INTAKE GASKET. CALLED CHEVROLET CUSTOMER CARE AND THEY INFORMED ME THAT MY VIN WAS NOT COVERED IN THEIR SERVICE BULLETIN. IT WILL COST APPROXIMATELY $850 TO REPAIR AND BE WITHOUT THE VEHICLE FOR 2 DAYS.
FUEL SYSTEM, OTHERMay 23, 2007
2003 CHEVROLET CAVALIER LS SPORT BROKE DOWN ON THE HIGHWAY NEEDING A FUEL PUMP AT 67000 MILES. A VERY EXPENSIVE JOB TO BE DONE SO EARLY IN THE CAR'S LIFE. *AK
POWER TRAINMay 4, 2007
ON APRIL 27, 2007 CHEVROLET VENTURE WAS INVOLVED IN AN ACCIDENT INVOLVING ANOTHER CAR WHEN OUR FOUR YEAR OLD SON WAS SOMEHOW ABLE TO PUT THE CAR IN NEUTRAL WHEN THE CAR WAS OFF. IN TRYING TO FIGURE OUT HOW HE DID IT WE HAVE DISCOVERED THAT APPROXIMATELY 30-50 % OF THE TIME THE CAR CAN BE TAKEN OUT OF PARK WITHOUT ENGAGING THE BRAKE. WE HAVE BEEN ABLE TO DETERMINE THROUGH TRIAL THAT THIS CAN BE DONE AT ANY STAGE OF THE VEHICLES OPERATION WHETHER IT IS OFF OR MOST DANGEROUSLY EVEN IF THE ENGINE IS RUNNING. WE FEEL 100% THAT THIS WAS THE CAUSE OF THE ACCIDENT THAT HAPPENED. I HAVE TRIED TO FILL OUT THE REST OF THIS FORM TO THE BEST OF MY KNOWLEDGE. *JB
EXTERIOR LIGHTINGApril 17, 2007
I FILED A COMPLAINT ALREADY ON A SIMILAR PROBLEM, ODI NUMBER 10177955 ON 1/5/2007 IN WHICH I HAD PROBLEMS WITH CONDENSATION ON THE INSIDE OF MY HEADLAMPS, MAKING IT DIFFICULT TO SEE AT NIGHT. THE CONDENSATION NOW LED TO THE DRIVER'S SIDE HALOGEN BULB EXPLODING INSIDE THE HEADLIGHT HOUSING DUE TO WATER ACCUMULATING INSIDE THE ASSEMBLY SPLASHING ONTO THE BULB. THERE IS NO WAY TO REMOVE THE GLASS FROM THE EXPLODED BULB FROM THE INSIDE OF THE HEADLIGHT HOUSING AND THERE IS NO WAY TO STOP THE CONDENSATION. I HAD TO PAY $180 FOR A NEW DRIVER'S SIDE HEADLIGHT HOUSING. THE PASSENGER SIDE HEADLAMP HAS CONDENSATION FORMING INSIDE. I AM CERTAIN THAT I WILL HAVE TO REPLACE THE HOUSING ON THE PASSENGER SIDE AS WELL. *JB
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEApril 11, 2007
TL*THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT BEGAN TO SMELL GAS BOTH INSIDE AND OUTSIDE THE VEHICLE. APPROXIMATELY ONE YEAR AFTER INITIALLY DETECTING GAS THE DEALER INSPECTED THE VEHICLE. THE DEALER STATED THAT THE FAILURE WAS THE HEAD GASKET. THE CONTACT BROUGHT THE VEHICLE TO A LOCAL MECHANIC FOR REPAIRS, BUT THE SCENT OF GAS REMAINED. THE VEHICLE WAS INSPECTED AGAIN APPROXIMATELY FOUR MONTHS LATER. THE DEALER STATED THAT THE ENTIRE FUEL SYSTEM SHOULD BE REPLACED. ONCE MORE, THE CONTACT BROUGHT THE VEHICLE TO A LOCAL MECHANIC FOR REPAIR. THE MECHANIC STATED THAT THE FILLER HOSE DETERIORATED DUE TO POOR DESIGN OR A MATERIAL DEFECT. THE CURRENT AND FAILURE MILEAGE WERE 113,000.*AK THE CONSUMER STATED THAT THE VEHICLE LEAKS FROM THE MANIFOLD AS WELL AS THE FUEL TANK SYSTEM. UPDATED 07/30/07 *TR
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGFebruary 7, 2007
TL*- THE CONTACT HAS A 2003 CHEVROLET VENTURE IN WHICH HE HAD TO REPLACE THE CLIMATE CONTROL SWITCH BECAUSE THE FAN SWITCH STAYED ONLY ON THE LOW POSITION, ALLOWING FOR ONLY ONE SETTING. THE CONTACT BOUGHT THE REPLACEMENT PART AND REPLACED THE CLIMATE CONTROL SWITCHES ON HIS OWN. WHILE REPLACING THE SWITCHES HE NOTICED THAT THE OLD UNIT HAD MELTED THE PLASTIC AROUND THE WIRE HARNESS. THE CONTACT ALSO HAD TO REPLACED THE LEFT REAR TAIL LIGHT ASSEMBLY BECAUSE IT HAD COMPLETELY CORRODED WHICH MADE IT INOPERABLE. THE CONTACT IS LOOKING FOR REIMBURSEMENT FOR THE PARTS. THE CONTACT SPOKE WITH THE MANUFACTURER WHO STATED THAT THEY WOULDN'T BE ABLE TO CONSIDER ANY TYPE OF REIMBURSEMENT BECAUSE HE DIDN'T TAKE THE VEHICLE TO A DEALER TO HAVE IT REPAIRED. THE FAILUER AND CURRENT MILAGE WERE 75000 MILES.
FUEL SYSTEM, GASOLINEJanuary 11, 2007
SEPTEMBER 2006 WAS TOLD MY FUEL TANK WAS LEAKING AND IT NEEDED TO BE REPLACED. I ASK THEM WHERE THE LEAK WAS AND THEY TOLD ME THAT IT WAS LEAKING AT THE FACTOR SEAL WHERE THE GAS HOSE CONNECTS TO THE FUEL TANK ITSELF. DUE TO THE FACT THAT MY WARRANTY HAD EXPIRED I WAS TOLD I WAS TO PAY $1500.00 TO REPLACE IT. I ENDED UP TAKING IT TO AN INDEPENDENT REPAIR SHOP WHERE THEY CHARGED ME $1100.00 TO REPLACE IT ON DECEMBER 23 2006 THE SHOP THAT DID THE REPAIR TOLD ME THAT WHERE THIS LEAK IS A FACTORY DEFECT AND, I WAS LUCKY THAT MY VAN NEVER CAUGHT FIRE. HE TOLD ME THAT THE AREA WHERE THIS LEAK WAS A WEEK POINT ON THE PLASTIC TANK AND THAT IT WAS NEVER SEALED RIGHT. THE DAY THEY FIXED MY VAN THEY ORDER A NEW AND IT TOO WAS BROKEN IN THE SAME SPOT AS MINE WAS. THEY HAD TO ORDER ANOTHER TANK THAT SAME DAY. THIS IS A BIG PROBLEM (PLASTIC GAS TANK ON MY 2003 CHEVY VENTURE). THIS MATTER NEED TO BE LOOKED IN TO BEFORE SOME ONE ELSE GET HURT OR DIES BECAUSE OF THE WEAK POINTS IN THESE PLASTICS TANKS I STILL HAVE THIS TANK AND WILL SUBMIT PICTURES IF YOU NEED ME TO SO YOU CAN SEE WHERE THIS DEFECT IS. *JB
EXTERIOR LIGHTINGJanuary 5, 2007
BOTH HEADLIGHTS HAVE CONDENSATION FORMING ON THE INSIDE. THIS WILL CAUSE THE HEADLIGHTS TO BE LESS EFFECTIVE. *JB
EXTERIOR LIGHTINGOctober 24, 2006
LEFT FRONT HEADLIGHT FILLS WITH WATER AND FOGS UP THE LENS COVER THUS HINDERING THE BEAM OF THE HEADLIGHT. WATER LITERALLY STANDS IN THE LIGHT SO MUCH THAT WHEN YOU BRING THE VEHICLE TO A STOP WITH THE LIGHTS ON, THE BEAM IS LIKE AN OCEAN WAVE. I HAVE RETURNED IT TO THE DEALERSHIP BUT THEY SAY THEY ALL DO THAT AND THERE IS NO REMEDY. WE HAVE BEEN TOLD TO DRILL A HOLE IN THE CASING TO DRAIN THE WATER. MY VEHICLE WAS BOUGHT NEW IN JUNE 2003. THIS HAS BEEN A PROBLEM FROM THE BEGINNING. IT IS GETTING PROGRESSIVELY WORSE. WATER IS NOW STANDING INSIDE THE LENS. WHAT HAPPENS WHEN THE FREEZING TEMPERATURES COME? WILL MY LIGHT FREEZE AND BURST? 2 OF MY FAMILY MEMBERS ALSO OWN VENTURES AND THIS SEEMS TO BE A PROBLEM FOR THEM ALSO. I HAVE NOTICED OTHER VENTURES PARKED IN PARKING LOTS AND SOME OF THEM ALSO HAVE A FOGGED UP LEFT HEADLIGHT LENS. I TRULY FEEL THAT GM SHOULD FIX THIS PROBLEM. IT HAS BEEN THIS WAS SINCE I DROVE IT OFF THE LOT BRAND NEW. SURELY A COMPANY WITH AS MUCH TECHNOLOGY AS GM HAS THEY COULD COME UP WITH A REMEDY FOR THIS "LEAKING LIGHT". IT REALLY HINDERS YOUR VISION USING THE HEADLIGHTS. ITS LIKE HAVING A HEADLIGHT OUT. STANDING WATER IS ALSO HARD ON THE HEADLIGHT BULBS. WILL THIS EVENTUALLY CAUSE AN ELECTRICAL SHORT OR POSSIBLY A FIRE AT SOME POINT? *NM
VISIBILITYOctober 22, 2006
DRIVER'S SIDE WIPER ARM STRIPPED ON THE MOUNT CAUSING THE WIPER BLADE TO CATCH ON THE PASSENGER SIDE WIPER BLADE DURING A RAINSTORM. NUT WAS AS TIGHT AS COULD BE. REPLACED WIPER ARM ENTIRELY. OLD PART WAS DISCARDED. *NM
STRUCTUREOctober 17, 2006
2003 VENTURA GAS TANK SUFFERED DAMAGE DUE TO THERE BEING NO ROAD HAZARD PROTECTION FOR THE TANK. *TS THE VEHICLE HAS A 25 GALLON FUEL TANK. THIS TANK HAS A METAL SHIELD FROM THE REAR TO WITHIN 24 INCHES FROM THE FRONT. THE FRONT AREA IS UNPROTECTED. *NM
SERVICE BRAKES, HYDRAULICOctober 3, 2006
MY 2003 CHEVY VENTURE LT VAN (41,000 MI ON IT) STOPPED AT THE BOTTOM OF MY DRIVEWAY AND WOULD NOT GO FORWARD. MY SON-IN-LAW, ( A MECHANIC) CHECKED THE LEFT BACK BRAKE AND FOUND A LARGE HEAVY DUTY SPRING AND BROKEN IN HALF THAT HELD THE BRAKE SHOE TOGETHER. I DO NOT KNOW IF THIS IS A DEFECT BUT IT COULD HAVE BEEN DANGEROUS IF I HAD BEEN ON THE HIGHWAY AND THE LEFT BACK WHEEL HAD FROZEN UP ON ME. MY SON-IN-LAW PURCHASED A NEW SPRING FROM A PARTS DEALER AS THE CHEVY DEALER (DID NOT HAVE ANY IN STOCK?). HE HAS REPAIRED IT. *NM
SUSPENSIONSeptember 11, 2006
LEFT FRONT HUB ASSEMBLY FAILED AT 33332 MILES ON FEB 18, 2005 RIGHT REAR HUB ASSEMBLY FAILED AT 68781 MILES ON SEP 6, 2006. 8JB
EXTERIOR LIGHTINGAugust 21, 2006
DT*: THE CONTACT STATED CONDENSATION BUILT UP INSIDE THE HEADLIGHTS CAUSING THE BULB TO BLOW. THE CONTACT HAS REPLACED THE BULBS THREE TIMES.
LATCHES/LOCKS/LINKAGESAugust 10, 2006
PASSENGER SIDE SLIDING DOOR DOES NOT STAY SHUT PROPERLY. DEALER HAS WORKED ON IT MANY TIMES RESULTING IN RE-PAINTING DOOR. LAST TIME DEALER HAD THE CAR THEY WERE GOING TO CALL CHEVY TECHNICAL TO HAVE SOMEONE COME LOOK AT IT. I RECEIVED A PHONE CALL TWO HOURS LATER SAYING THAT THE VEHICLE WAS FIXED AND TO COME GET IT. ALL THEY DID WAS PUT A PIECE OF RUBBER ON THE DOOR TO KEEP IT FROM HITTING. WHEN I ASKED WHY THEY DID NOT CALL CHEVY TECHNICAL AS PROMISED THEY SAID THEY DIDN'T HAVE TO. WHEN I ASKED FOR ANOTHER "RUBBER BUMPER" FOR THE DOOR ON THE OTHER SIDE, THEY SUDDENLY COULD NOT DUPLICATE THE PRODUCT. THE DOOR WILL NOT ALWAYS LOCK AND UNLOCK AS IT SHOULD AND IT STILL DOES NOT STAY CLOSED PROPERLY. IF WE DO NOT USE IT FOR A COUPLE OF DAYS IT WILL BE LOOSE. FIRST COMPLAINT WAS TWO WEEKS AFTER PURCHASING THE VEHICLE. *JB
ENGINE AND ENGINE COOLINGAugust 10, 2006
DT*: THE CONTACT STATED THE DEALERSHIP NOTICED THE INTAKE GASKET WAS LEAKING WHILE AN OIL CHANGE WAS BEING PERFORMED. THE INTAKE GASKET NEEDED TO BE REPLACED.
FUEL SYSTEM, GASOLINEAugust 7, 2006
MY 2003 CHEVROLET VENTURE DEVELOPED A STRESS FRACTURE AT THE BEZEL/COLLAR OF THE GAS TANK WHICH CAUSED THE TANK TO BEGIN LEAKING AT A RATE OF 1 GALLON / HR. I DID NOT HIT ANYTHING, PER THE MECHANIC. HE COULD FIND NO EVIDENCE OF ANY OTHER DAMAGE. THE LEAKING WAS SO BAD THAT I HAD TO HAVE THE VEHICLE TOWED. I CONTACTED CHEVROLET, BUT DID NOT RECEIVE A RESPONSE. THIS IS A POTENTIALLY DANGEROUS SITUATION, AS THE GAS TANK/BEZEL/CONNECTOR HOSE IS AT A LOW POINT OF THE VEHICLE IN THE BACK. IT IS ONLY THROUGH GOOD FORTUNE THAT I DID NOT START A FIRE FROM THE LEAKING FLUID. *JB
TIRESJuly 21, 2006
MY WIFE WAS DRIVING ALONG INTERSTATE 40 AND ONE OF THE TIRES BLEW OUT. SHE WASN'T INJURED, NOR WAS THERE ANY DAMAGE TO THE VEHICLE. WE TOOK THE VEHICLE INTO A LOCAL TIRE SHOP AND THEY STATED THAT THE TIRE WASN'T PUNCTURED, THAT THE TREAD WALL COLLAPSED AND THEY RECOMMENED NEW TIRES. THE ORIGINAL TIRES WERE FIRESTONE WILDERNESS WITH 44,000 MILES ON A 2003 CHEVY TAHOE. THE VEHICLE AND TIRES WERE LESS THAN 3 YEARS OLD.
STRUCTUREJune 29, 2006
DT*: THE CONTACT STATED THE RIGHT POWER SLIDING DOOR OF THE VEHICLE LATCHED CLOSE TRAPPING A CHILD'S HAND. THE KEYS WERE LOCKED INSIDE THE VEHICLE AND AN AMBULANCE WAS CALLED TO ASSIST. A PARAMEDIC HAD TO BREAK A WINDOW TO RELEASE THE CHILD. THE VEHICLE HAS NOT BEEN TO A DEALER OR INDEPENDENT AUTO REPAIR SHOP TO DETERMINE WHETHER THIS INCIDENT WAS CAUSED BY A MANUFACTURER DEFECT.
EXTERIOR LIGHTINGJune 20, 2006
EXCEPT FOR CENTER BRAKE LIGHT, MY BRAKE LIGHTS DO NOT WORK AND AT THE SAME TIME TOOK OUT MY CRUISE CONTROL. I HAVE DONE SOME RESEARCH AND IT APPEARS TO BE A FAULTY 'BRAKE LIGHT SWITCH' AND I HAVE SEEN MANY COMPLAINTS ABOUT THE SAME THING. *JB NO BRAKES MEAN DEFINITE ACCIDENT WAITING TO HAPPEN AND I CURRENT HAVE NO BRAKE LIGHTS.
VISIBILITY,STRUCTUREApril 13, 2006
THE FRONT WINDSHIELD IS LEAKING. IT IS CAUSED BY NOT HAVING STOPS IN PLACE THAT KEEPS THE WINDSHIELD FROM SLIDING OUT OF PLACE FROM TOP TO BOTTOM. WE FOUND THAT WE HAD LEAK DURING A RAIN STORM. I HAD ANOTHER CARS WINDSHIELD REPLACED AND ASKED THE REPLACEMENT COMPANY TO RESEAL THE WINDSHIELD ON MY CHEVY VENTURE. THEY STATED TO ME THAT IT WAS A KNOWN DEFECT BY CHEVY AND THEY WOULD NOT RESEAL IT BECAUSE THE WINDSHIELD WILL SLIDE OUT OF PLACE AGAIN CAUSING A LEAK OR WORSE DURING AN ACCIDENT. MY WORK AS PARAMEDIC I HAVE SEEN WINDSHIELD DISPLACE , INWARD AND OUTWARD. DOES SOMEBODY HAVE TO BE HURT OR DEATH CAUSED BEFORE A RECALL TAKES PLACE ? IF CHEVY KNOWS THAT THIS IA A PROBLEM WHY NOT FIX IT ? *JB
SUSPENSIONApril 4, 2006
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THERE WAS A VIBRATION AND NOISE FROM THE FRONT WHEELS. THE VEHICLE WAS SEEN BY A DEALER FOR INSPECTION. THE DEALER DETERMINED THE FRONT WHEEL BEARINGS FAILED AND NEEDED TO BE REPLACED.
STRUCTUREDecember 23, 2005
WE HAVE 28 BRAUN ENTER VAN THAT HAVE EXPERIENCED FAILURES OF THE ENGINE CRADLE MOUNTS. ONE WAS A COMPLETE FAILURE DURING OPERATION THAT CAUSED THE VAN TO ACCELERATE FULLY WHEN THE FORWARD CRADLE MOUNTS FAILED COMPLETELY WHILE DRIVING THE VAN. UPON A COMPLETE INSPECTION OF THE ALL 28 VANS WE REVILED SEVERAL WITH FORWARD MOUNT PROBLEMS AND ALMOST ALL WITH REAR MOUNT CRACKS. TO DATE BRAUN HAS MADE REPAIRS TO SOME OF THESE UNITS AND WAS FULLY AWARE OF THE PROBLEMS BUT TO DATE NO PUBLIC NOTIFICATION OF THIS POTENTIALLY DANGEROUS SITUATION HAS BEEN PUBLISHED. *JB
SEAT BELTSDecember 13, 2005
I PURCHASED A PRE-OWNED 2003 CAVALIER LS EARLIER THIS YEAR. ON A REGULAR BASIS, THE DRIVERS SEAT BELT SLIPS OUT OF THE LOOP ON THE TOP OF THE SEAT THAT IS SUPPOSED TO HOLD IT, WHILE I AM BUCKLING UP, AND SMACKS ME IN THE NECK. SOMETIMES I DRIVE WITH IT THIS WAY, BUT WAS SINCE TOLD BY MY MECHANIC THAT I SHOULDN'T BECAUSE THE SEAT BELT IS NOT DOING ITS JOB EFFECTIVELY THAT WAY. THE LATEST TIME BEING TODAY, BUT THIS HAS HAPPENED EVER SINCE I PURCHASED THE VEHICLE. THE NUMBER OF FAILURES I HAVE BELOW IS 15, BUT THIS IS JUST AN ESTIMATE. *JB
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VISIBILITY,AIR BAGSOctober 15, 2005
I HAVE OWNED THIS VAN FOR 28 MONTHS WITH MULTIPLE MECHANICAL FAILURES. I HAVE HAD THE BRAKES REPLACED, THE RACK AND PINION REPLACED TWICE, THE TIE RODS ON BOTH SIDES, THE POWER WINDOW MOTOR ON THE PASSENGER SIDE, THE GLOVE BOX LOCK, THE WATER PUMP, THE THERMOSTAT TWICE, THE ENGINE "SEALS", THE COOLANT HOSES AND THE POWER DOOR HANDLES. THE POWER SLIDING DOOR GASKET HAS ALSO COME OFF ON MULTIPLE OCCASIONS. THE AIRBAG LIGHT HAS NOW BEEN ON FOR 4 WEEKS. I HAVE BEEN STRANDED MANY TIMES AND WITHOUT A VEHICLE ON SEVERAL OCCASIONS. THE LATEST PROBLEM REQUIRED THREE VISITS TO THE DEALER TO FIX. THE CAR OVERHEATED AND COULD NOT BE DRIVEN ALL THREE TIMES, IN A TWO WEEK PERIOD. THIS REQUIRED A NEW WATER PUMP ON THE FIRST VISIT, A NEW THERMOSTAT 8 DAYS LATER AND NEW HOSES 1 DAY AFTER THAT. *JB
FUEL SYSTEM, GASOLINESeptember 29, 2005
DT: THE CALLER SAID THE NECK OF GAS TANK CRACKED. THE TANK WAS MADE OF PLASTIC. THE CALLER STATED GAS LEAKED AT THE CRACK WHICH WAS IN THE NECK RIGHT WHERE THE BODY OF THE TANK STARTED. DEALER SAID IT WAS NOT COVERED BY THE WARRANTY. MANUFACTURER SAID IT WAS NOT A MANUFACTURER'S DEFECT. THEY WILL OFFER NO HELP FOR FREE. CALLER DID FILE A COMPLAINT WITH MANUFACTURER. *AK
ELECTRICAL SYSTEMSeptember 27, 2005
DT THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT CLAIMED IT WAS THE ELECTRICAL SYSTEM UP UNDER THE DASH. THIS HAPPENED ON SEPTEMBER 26, 2005. SMELLED SOMETHING BURNING WHILE DRIVING ON THE HIGHWAY, BUT IN THIS AREA IT COULD SMELL LIKE THAT AT CERTAIN TIMES. THE VEHICLE HAD BEEN SITTING FOR AN HOUR AND FIFTEEN MINUTES BEFORE THE FIRE. THERE WAS NO FOR EARNING AND NO NOISE. CONTACTED THE DEALER, THEY SAID THEY COULD NOT HELP US. *AK
LATCHES/LOCKS/LINKAGESSeptember 26, 2005
SLIDING DOORS ON CHEVY VENTURE VAN KEEP OPENING , VAN IS UNSAFE FOR KIDS OR ANYONE TO RIDE IN THE BACK BECAUSE WE AREN'T SURE IF THE DOORS WILL OPEN UP . DEALERSHIP TOLD US TO DRIVE THE VAN UNTIL DOORS OPEN AGAIN SO THEY CAN FIND THE PROBLEM, I CAN'T KEEP ANYTHING INSIDE THE VAN BECAUSE YOU THINK THE VAN IS LOCKED UP AND YOU LEAVE THE VAN AND COME BACK AND THE SLIDING DOORS ARE OPEN AGAIN. THIS ALSO HAS DONE THIS WHILE DRIVING THE VAN TOO. THE DEALERSHIP UNPLUGGED THE REMOTE TO SEE IF THIS WAS THE PROBLEM AND TOLD US THEY DIDN'T SEE A PROBLEM YET , SO DRIVE THE VAN UNTIL IT HAPPENS AGAIN AND BRING IT BACK IN. WE HAVE 3 KIDS, AND I DON'T WANT TO SEE MY KIDS HURT BECAUSE A DOOR SLIDES OPEN WHILE DRIVING. I WOULD LIKE THEM TO HAVE THERE KIDS DRIVE AROUND IN THE VAN UNTIL THE PROBLEM HAPPENS AGAIN. I CAN'T TELL YOU HOW MANY TIMES THE DOORS OPEN AND WON'T SHUT, THE PROBLEM STARTED LAST YR WHILE ON VAC. THE DEALER REPLACED SOMETHING (WEATHER STRIP ON FLOOR WHERE THE DOOR SLIDES) BUT THIS SUMMER IT STARTED UP AGAIN. WHILE DRIVING ABOUT 30 MPH THE DRIVER SIDE DOOR OPEN. I ALMOST RAN OFF THE ROAD BECAUSE I THOUGHT SOMEONE WAS IN THE BACK SEAT OPENING THE DOOR. I THANK GOD MY KIDS WEREN'T IN THE BACK SEAT AT THE TIME THIS HAPPEN. *JB
SUSPENSIONSeptember 15, 2005
HAD A SUSPENSION RATTLE AND DEALER INSPECTED IT ON 6/28/05 AND FOUND TWO BAD TRAILING ARM BUSHINGS AND A BAD SHOCK ABSORBER (DEALER REPLACED THE PARTS). ON 8/24/05 I HAD A BANGING NOISE AGAIN IN THE REAR AND THE DEALER FOUND THE OTHER SHOCK ABSORBER NO GOOD (DEALER REPLACED). ON 9/8/05 I STARTED HAVING A BAD RATTLE THAT SOUND LIKE METAL ON METAL IN THE REAR. THE DEALER CHANGED THE REAR HATCH SHOCK ABSORBERS BUT THAT WAS NOT THE PROBLEM. IT WAS BROUGHT BACK IN THE SAME DAY TO FIND THE SOURCE OF THE NOISE AND THE FIXED THE COOLING LINE FOR THE REAR AC UNIT UNDER THE TRUCK BUT THAT WAS NOT THE SOURCE OF THE NOISE. THE TRUCK WAS TAKEN APART INSIDE ANDS DRIVEN AND WAS CONCLUDED THAT THE SHOCK TOWERS ARE BAD AND HAVE MOVEMENT IN THEM AND THERE IS NO FIX FOR A STRUCTURAL PROBLEM OF THIS KIND. I WAS GIVEN THE TRUCK BACK A TOLD THAT IS ALL THEY CAN DO. IF I WAS UNSATISFIED TO CALL GM AND DISCUSS IT WITH THEM. GM REFUSED TO DO ANYTHING ABOUT IT. THEY SAID IT WAS NORMAL FOR A MINIVAN TO MAKE THAT SEVERE NOISE THAT PEOPLE CAN HEAR IT IN THE STREET BESIDES IN MY SON HEAD IN THE BACK SEAT WHERE MY CHILDREN SIT. THERE IS SOMETHING STRUCTURALLY LOOSE UNDER THIS TRUCK AND IS NOT A NORMAL WEAR AND TEAR SOUND. *NM
FUEL SYSTEM, GASOLINESeptember 14, 2005
I HAVE A 2003 CHEVY VENTURE MINI-VAN. THE GAS TANK HAS COME APART AT THE FILLER NECK ASSEMBLY. THIS IS A MOLDED TANK AND IS ALL ONE PIECE. MY VEHICLE HAS 46,000 MILES ON IT. G.M. IS WILLING TO PAY FOR HALF THE COST WHICH STILL AMOUNTS TO $500.00 BECAUSE THE ESTIMATE I HAVE RECEIVED FROM THE DEALER WAS $893.00. HOWEVER, THIS IS NOT THE REASON FOR ME TO SEND THIS E-MAIL. I HAVE TAKEN PICTURES OF THIS LEAK AND I FEEL THERE NEEDS TO BE DOCUMENTATION OF THIS HAZARD. I FIND IT PERPLEXING THAT THE MANUFACTURE AND DEALER WOULD NOT STAND BEHIND THEIR PRODUCT REGARDLESS OF THE AMOUNT OF MILES ON IT. I AM IN THE PROCESS OF HAVING THE TANK REPLACED FOR A COST OF $250.00. BUT OBVIOUSLY, FOR A GAS TANK TO COME APART AT THE SEAM IN A TWO YEAR TIME FRAME MAKES ME BELIEVE THAT THE TANK WAS DEFECTIVE WHEN IT WAS INSTALLED AT THE FACTORY. THANK YOU FOR HEARING MY COMPLAINT. SINCERELY, TIM PURDY. *JB
STEERINGSeptember 11, 2005
SINCE THE TIME I PURCHASED MY CHEVROLET IMPALA I HAVE HAD TROUBLE WITH THE STEERING COLUMN. I HAVE BROUGHT THE VEHICLE INTO THE SHOP NUMEROUS TIMES. 12 TO BE EXACT. THE FIRST 6 TIMES WAS WITHIN THE FIRST 7 MONTHS. I ASKED ABOUT THE LEMON LAW AND WAS TOLD THAT IT DIDN'T QUALIFY UNLESS THE EXACT PART WENT BAD 3 TIMES. TWO FULL NEW STEERING COLUMNS HAVE BEEN PUT IN PLUS ALL OTHER INDIVIDUAL PARTS HAVING BEEN FOUND INADEQUATE WERE REPLACED. THE STEERING ALSO CONTINUOUSLY SQUEALED AND CLUNKED WHEN TURNING. AFTER ALL THE REPAIRS IT IS STILL DOING IT. THEN AFTER NUMEROUS OTHER VISITS WHEN I TRIED AGAIN TO EXPLORE THE POSSIBILITY OF THE LEMON LAW I WAS TOLD IT WAS THREE WEEKS TO LATE. THEY PUT ME OFF AND STALLED UNTIL IT WAS TOO LATE TO DO ANYTHING ABOUT THE LEMON THE TIME OR KNOWLEDGE TO INVESTIGATE. I HAVE BEEN LEFT NO RECOURSE AND I HAVE A CAR THAT STILL ISN'T FUNCTIONING PROPERLY AND THAT I AM AFRAID TO TAKE OUT ON THE HIGHWAYS OR INTERSTATE. I AM A WIDOWED SENIOR OF 74 I FEEL HAVE BEEN GREATLY TAKEN ADVANTAGE OF. MONTHS AGO THEY OFFERED ME AND EXTENDED 75,000 MILE WARRANTY. I HAVE YET TO RECEIVE IT. THEN I CALLED GM CONSUMER SERVICE. I SPOKE TO JEAN WHYRE AND SHE WAS OF NO HELP AT ALL. SHE DENIED ME BOTH THE EXCHANGE OF VEHICLES AND THE WARRANTY ON THE COLUMN. SHE THEN SAID THAT SHE WAS WITHDRAWING IT CAUSE I REFUSED IT BEFORE THINKING THAT I WAS GOING TO GET A NEW CAR UNDER THE LEMON LAW. WHEN I TRIED TO EXPLAIN THAT TO HER SHE MALICIOUSLY RECANTED THE OFFER AND SAID I WOULD NOT GET IT THEN HUNG UP ON ME. I INQUIRED WITH THE FL. BAR ASSOCIATION BUT NO LAWYER WITH IN THE STATE WILL COVER THIS TYPE OF CASE. I HAVE NO IDEA WHERE TO GO TO FOR HELP WITH THIS PROBLEM SO I AM NOW CONTEMPLATING CONTACTING THE LOCAL TELEVISION STATION. THEY HAVE A DEPARTMENT WHICH TAKES CARE OF CONSUMER COMPLAINTS AND ABUSE. I FEEL THAT THIS IS A CASE OF GROSS SENIOR ABUSE. I WOULD TO MAKE CLEAR THAT I DID ENQUIRE ABOUT THE LEMON TWICE. *NM
POWER TRAINAugust 18, 2005
MY TRANSMISSION IS GOING OUT OF MY TAHOE IT IS A 2003 MODEL AND HAS LESS THAN 40,000 MILES ON IT. *NM
LATCHES/LOCKS/LINKAGESAugust 12, 2005
DT: RECEIVED A RECALL FOR 2003 CHEVROLET VENTURE. HUSBAND TOOK VEHICLE TO DEALER TO HAVE THE RIGHT HAND SLIDING DOOR HANDLE REPLACED. WHEN HUSBAND BROUGHT VEHICLE HOME CONSUMER GOT INSIDE AND CLOSED DOOR WITH POWER BUTTON AND THEN MANUALLY TRIED TO OPEN THIS NEW LATCH HANDLE AND IT WOULD NOT OPEN. CONSUMER FELT THAT THE ELECTRICAL POWER HAS BEEN SWITCHED OUT FROM THIS UNIT, THE ONLY WAY ONE CAN NOW OPEN DOOR WAS THROUGH POWER-NOT MANUALLY. FEELS THIS WAS MORE OF SAFETY HAZARD NOW. IF THE ELECTRICAL SYSTEM FAILED OR IN THE EVENT OF A CRASH IT COULD NOT OPENED MANUALLY. VERY UPSET WITH THE RECALL REMEDY THAT WAS PROVIDED. *AK *JB
LATCHES/LOCKS/LINKAGESAugust 9, 2005
DT: THE AUTOMATIC SLIDING DOOR ON THE MINI VAN WILL OPEN IT BUT DID NOT HAVE SENSOR TO RETRACT. IT ALMOST SHUT SON IN THE DOOR. THIS HAPPENED ON JULY 23, 2005. HAS BEEN BACK AND FORTH TO THE DEALER. THE GM REPRESENTATIVE LOOKED AT VEHICLE AND TOLD CONSUMER IT WAS DIFFERENT. THE OLDER MODELS TAKE MORE WEIGHT TO OPEN BACK UP. IT DOES NOT HAVE SENSOR LIKE THE NEWER MODELS DO. *AK
LATCHES/LOCKS/LINKAGESAugust 9, 2005
MY 2 YEAR OLD SON WAS CLIMBING IN THE RIGHT SIDE OF THE CAR WHEN THE AUTOMATIC DOOR STARTING CLOSING. THE DOOR DID NOT STOP WHEN IT HIT HIM CLOSING HIM IN THE DOOR. IT TOOK MY ENTIRE WEIGHT TO PUSH THE DOOR BACK OFF OF HIM. DEALERSHIPS SYSTEM THERE IS NO PROBLEM WITH THE DOOR, THAT THE 2003 VENTURES DO NOT HAVE A SENSOR IN THE DOOR LIKE THE NEW MODELS. *JB
EXTERIOR LIGHTINGJuly 17, 2005
ON MY 2003 CHEVY VENTURE EXTENDED I HAVE HAD TO REPLACE BOTH TAIL LIGHT BRAKING BULBS. MY CONCERN IS THAT THE BULBS ELEMENTS INSIDE THE BULB DIDN'T BURN OUT THEY SHORTED OUT AT THE SOCKET ON BOTH DRIVE AND PASSENGER SIDE MELTING THE BULB TO THE SOCKET. I'M AFRAID THAT THIS IS GOOING TO CREATE A ELECTRICAL FIRE.
AIR BAGSJuly 15, 2005
DT: CONTACT STATES SHE WAS IN A SIDE AND FRONT END COLLISION AND NONE OF THE AIR BAGS DEPLOYED. THE VAN WAS EQUIPPED WITH FRONT AND SIDE IMPACT AIR BAGS. THE VEHICLE HAS NOT BEEN TO THE SERVICE DEALER BECAUSE THE ACCIDENT OCCURRED OUT OF STATE. *AK *NM
VISIBILITYJune 16, 2005
DRIVERS SIDE WIPER ARM NUT KEEPS COMMING LOOSE MAKEING THE WIPERS UNABLE TO WORK
STRUCTUREJune 3, 2005
DT: WHEN THE POWER SLIDING DOOR SHUT CONSUMER IS AFRAID HIS CHILDREN WILL GET THEIR FINDERS CAUGHT IN THERE. *AK
STRUCTUREMay 23, 2005
DT: WHILE GETTING OUT OF THE VAN ON PASSENGER SIDE BACK SLIDING DOOR A THREE YEAR OLD CHILD GOT HER LEG CAUGHT IN THE V-BAR. THE DOOR WOULD NOT STOP OPENING, THE DOOR DRAGGED HER WHILE IT WAS OPENING. CALLER WAS TRYING TO BRACE THE DOOR SO IT WOULD NOT OPEN ANY FURTHER, AND SOMEONE ELSE WAS TRYING TO GET THE CHILD OUT. THE VAN HAD NO SHUT OFF READILY ACCESSIBLE TO STOP THE DOOR WHILE IT WAS OPENING OR CLOSING. GIRL GOT CUT ON HEAD AND BRUISED ANKLE AND THIGH. HAD 5 STITCHES. *AK
SEATSMay 23, 2005
DT: MIDDLE SEAT IS HAVING A PROBLEM WITH BENDING BACKWARDS ON THE PASSENGER'S SIDE. HAS BEEN REPAIRED SEVERAL TIMES ,AND CONTINUES TO COME OUT OF PLACE. DEALERSHIP BENDS SEAT INTO PLACE, BUT TIME IN BETWEEN THE FIX AND THE RETURN OF THE PROBLEM IS BECOMING SHORTER AND SHORTER. DEALER REPORTS THERE IS NO REPAIR FOR PROBLEM, AND THERE ARE NO PARTS FOR REPLACEMENT.*AK
STEERINGMay 16, 2005
DT: 07/03 PROBLEM BEGAN. CONTACT STATES MOSTLY DURNING TURNING, AT LOW SPEEDS, THE ELECTRIC STABILITY CONTROL MALFUNCTIONS AND RIGHT FRONT PASSENGER WHEEL LOCKS AND VEHICLE AND PULLS STEERING WHEEL TO THE RIGHT AND TURNS THE VEHCILE IN THE DIRECTION OF THE WHEEL LOCK UP. EVERY TIME THE MESSAGE "SERVICE STABILLITY" AND "STABILITY SYSTEM ACTIVE" POPS UP. IN ACCORDANCE WITH VEHCILE MANUAL, VEHICLE TAKEN TO DEALERSHIP.COMPUTER AT THE DEALERSHIP READS THAT VEHICLE IS EXPERIENCING A SKID. THE DEALERSHIP HAS REPLACED THE SENSORS, WIRING, AND ALL REMEDIES PER GM. PROBLEM IS STILL THERE. CONTACT IS IN TOUCH WITH GM. GM HAS SPOKEN WITH DEALER AND VISITED VEHICLE, HOWEVER NO RESPONSE TO THE OWNER.
ELECTRICAL SYSTEMMay 5, 2005
I PURCHASE A USED 2003 CHEV CAVALIER ON APRIL 20, 2005 AND THE ODOMETER DOESN'T LIGHT UP PROPERLY I AM UNABLE TO SEE THE MILAGE ON THIS VEHCILE
LATCHES/LOCKS/LINKAGESMay 4, 2005
(1) PASSENGER WAS TRYING TO OPEN REAR SLIDING DOOR BY HANDLE (2) PASSENGER RIGHT ARM GOT CAUGHT BETWEEN THE DOOR HANDLE AND BACK OF THE SEAT. PASSENGER IS CURRENTLY IN THERAPHY FOR THE INJURY. (3) N/A
SEATSApril 28, 2005
DRIVER'S SEAT MEMORY DOES NOT WORK. WHEN YOU GET IN AND PUT YOUR KEY IN OR PRESS THE BUTTON IT MOVES THE SEAT TO EXTREME POSITIONS. WE HAVE TAKEN IT TO DEALER AT LEAST 5 TIMES, AND THEY FINALLY TOLD US THAT WE NEED TO JUST TURN THAT (PAID FOR) OPTION OFF THERE IS NO FIX FOR IT.*AK
POWER TRAINApril 11, 2005
THE GEAR IS SUPPOSE TO LOCK FOR SAFETY, AND ONLY BE APPLIED WHEN THE BRAKE IS APPLIED AS CHILD SAFETY PROTECTION. CONSUMER'S CHILD GOT INTO THE VEHICLE, PLACED IT INTO GEAR, AND CRASHED THE VEHICLE, NEARLY INJURING SEVERAL CHILDREN ON A PLAYGROUND. NO ONE WAS INJURED, HOWEVER, THE VEHICLE COLLIDED WITH A SWING SET. *AK
LATCHES/LOCKS/LINKAGESApril 7, 2005
THE POWER SLIDINIG DOOR ON MY 2003 CHEVROLET VENTURE IS STAYING SHUT AND IS COMING OPEN WHILE DRIVING DOWN THE ROAD. THE DEALERSHIP SAYS NOTHING IS WRONG WITH IT!*AK
ELECTRICAL SYSTEMMarch 30, 2005
RE DEFECTIVE 2003 CHEVY VENTURE HORN, REQUESTING A DEFECT INVESTIGATION FOR POSSIBLE SERVICE BULLETIN FM NHTSA. *BF THE HORN DID NOT PRODUCE A SOUND SUFFICIENTLY LOUD ENOUGH TO SERVE AS A WARNING TO PEDESTRIANS OR DRIVERS. THE CONSUMER REQUESTED THAT THE HORN BE REPLACED. THE DEALER INDICATED THAT THE HORN WAS OPERATING AS DESIGNED. *NM *JB
ELECTRICAL SYSTEMMarch 29, 2005
2003 CHEVROLET VENTURE INADEQUATE HORN. ****NO ANSWER REQUIRED****. *MR THE HORN DID NOT PRODUCE A SOUND SUFFICIENTLY LOUD ENOUGH TO SERVE AS A WARNING TO PEDESTRIANS OR DRIVERS. THE CONSUMER REQUESTED THAT EH HORN BE REPLACED. THE DEALER INDICATED THAT THE HORN WAS OPERATING AS DESIGNED. *NM
LATCHES/LOCKS/LINKAGESFebruary 23, 2005
THE RIGHT SIDE DOOR FAILED TO OPEN. THE CONSUMER TRIED TO PULL THE DOOR OPEN MANUALLY, BUT WAS UNABLE TO DO SO. THE CONSUMER DROVE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE DOOR LATCH NEEDED TO BE REPLACED DUE TO WEAR AND TEAR. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, OTHER,EXTERIOR LIGHTING,STRUCTUREFebruary 16, 2005
FLASHING OF LIGHTS AND FUEL GAUGE FLOATS DRASTICALLY CONSTANTLY. *BF THE VEHICLE ALSO EXPERIENCED PROBLEMS WITH LOW BRAKE FLUID, THE DOOR AJAR, THE REAR HATCH AJAR, AND THE BRAKE LIGHT REMAINED ON. *SC
ELECTRICAL SYSTEMJanuary 27, 2005
VEHICLE EXPERIENCED AN ELECTRICAL PROBLEM. THE DASHBOARD LIGHTS BEGAN TO ILLUMINATE AND WENT OUT. THIS OCCURRED REPEATEDLY FOR ABOUT 45 SECONDS . CONSUMER TOOK THE VEHICLE TO THE DEALER ON 6 OCCASIONS, AND THE PROBLEM WAS NOT RESOLVED. CONSUMER WAS TOLD BY THE SERVICE TECHNICIAN TO IGNORE THIS. *AK
LATCHES/LOCKS/LINKAGESJanuary 24, 2005
WHEN OPENING THE POWER DOOR THE PASSENGERS WRIST BECAME CAUGHT IN THE HANDLE. AS A RESULT HER RIGHT WRIST WAS BROKEN. *JB *SC
SUSPENSIONJanuary 6, 2005
FOR THE FIRST TIME I HAD 6 ADULTS IN OUR CHEVRXOLET MINI-VAN. WE WERE TRAVING ABOUT 35 TO 40 MPH WHEN WE HIT SOME BUMPS IN THE ROAD, THE VAN MADE A LOUD NOISE NOT JUST ONCE BUT EVER TIME WE HIT A ROUGH PATCH IN THE ROAD. I'M ALMOST SURE THE VAN BOTTOMED OUT. I WENT TO 3 DEALERSHIPS AND NO ONE SEE'S A PROBLEM WHEN YOU HAVE MORE THAN 4 ADULTS IN THE VAN. I KNOW THIS IS VERY UNSAFE.*AK
TIRESDecember 30, 2004
FIRESTONE TIRE HAD A INSIDE SIDEWALL BOWOUT. MODEL NUMBER FR680 SIZE P215/70R15. *AK
ENGINE AND ENGINE COOLINGDecember 13, 2004
I HAVE JUST BEEN NOTIFIED BY A LOCAL GM DEALERSHIP THAT OUR 2003 CHEVY VENTURE, WITH 40000 MILES ON A 3.4L V6 ENGINE, NEEDS THE LOWER INTAKE MANIFOLD GASKET REPLACED. UPON FURTHER RESEARCH, IT APPEARS THIS IS A WIDESPREAD PROBLEM WITH THIS PARTICULAR ENGINE, IN FACT GM ISSUED A RECALL IN CANADA TO HAVE THIS PROBLEM RECTIFIED FOR NO CHARGE TO THEIR LOYAL OWNERS. HOWEVER, HERE IN THE US WE ARE BEING ASKED TO PAY $1100 OR MORE BECAUSE OF AN INTIAL DESIGN FLAW. NOT ONLY AM I DISAPPOINTED TO HAVE THIS KIND OF TROUBLE WITH MY RELATIVELY NEW VEHICLE (WE HAVE OWNED IT SINCE IT WAS BRAND NEW AND TAKEN EXCELLENT CARE OF IT), THE QUOTE OF $1100 FROM THE DEALER TO REPLACE THIS GASKET IS, I THINK, RIDICULOUS. GM HAS ADMITTED THEIR PART IN THE PROBLEM BY ISSUING THE RECALL IN CANADA, AND I FEEL THEY NEED TO DO THE SAME HERE IN THE STATES. *AK
TIRESDecember 4, 2004
FIRESTONE TIRES FR680, 215/70R15. REPLACED THE TIRES ON THE FRONT OF MY VEHICLE AT 25,000 MILES DUE TO SEVERE FLAT SPOTTING & STEEL CHORDS SHOWING. THE REAR TIRES ARE PERFECT. CHEVY DEALER AND TIRE STORE BOTH CONFIRMED NO ALIGNMENT ISSUES ARE PRESENT. THE TIRES ARE REALLY DEFFECTIVE. I HAD THE REAR TIRES MOVED TO THE FRONT AND BOUGHT NEW TIRES FOR THE REAR. THE SAME WEARING OCCURRED, SO BOUGHT A NEW SET OF FOUR. THERE HAS NOT BE ANY PROBLEM SINCE.*AK
STRUCTUREDecember 3, 2004
DEFECTIVE AUTOMATIC DOORS ON THE 2003 VENTURE. THE THIRD TIME WITH AUTOMATIC DOOR NOT STOPPING WHEN IT HIT THE CONSUMER. *BF NO ANSWER REQUIRED - NO CONTACT INFORMATION PROVIDED. *MJJ *SC *JB
POWER TRAINOctober 19, 2004
CONSUMER COMPLAINED THAT VEHICLE ROLLED ON A SLIGHT INCLINE. DEALER INSPECTED THE VEHICLE, AND INFORMED THE CONSUMER THAT NOTHING COULD BE FOUND WRONG, AND THAT WAS THE NORMAL CHARACTERISTIC OF THE VEHICLE. *AK *TC
STRUCTUREOctober 19, 2004
WHEN THE VEHICLE WAS LOCKED, THE SLIDING DOOR OPENED. THE CONSUMER STATED WHEN AN OBJECT WAS IN THE WAY OF THE SLIDING DOOR IT CONTINUED TO CLOSE INSTEAD OF DISENGAGING. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB THERE IS NO CYLINDER LOCK AND KEY. *TC
SEAT BELTSOctober 18, 2004
WE HAVE FOUND THAT DUE TO THE ANGLE OF THE SEAT BELT RECEIVER, A CHILD SAFETY SEAT CANNOT BE ADEQUATELY IMMOBILIZED IN EITHER OUTBOARD SECOND ROW POSITION. I AM AN EX-NHTSA CAR SAFETY SEAT TECHNICIAN, AND KNOW HOW TO INSTALL VERY WELL. SHORT OF USING A LATCH KIT (WHICH WE ARE NOW USING), THERE IS NO OTHER WAY TO PREVENT SIDE TO SIDE MOVEMENT OF THE CHILD SEAT.*AK
ENGINE AND ENGINE COOLINGOctober 11, 2004
2003 CHEVROLET VENTURE HAS STALLED WITHOUT WARNING TWICE. THIS CAUSED DIFFICULT STEERING AND NEAR COLLISION. WILL CONTACT DEALER FOR INSPECTION / REPAIR. VAN HAS ONLY 22K MILES. *NM
SUSPENSIONOctober 7, 2004
REAR SHOCK ABSORBERS WORE OUT. UNDE RNORMAL DRIVING IT FELT LIKE THE BOTTOM WAS GOING TO FALL OUT. MANUFACTURER WILL NOT COOPERATE, THEY STATED IT WAS NORMAL FOR SHOCKS TO WEAR. DEALER HEARD THE SAME NOISE UPON DRIVING.*AK
STRUCTURESeptember 24, 2004
(1) ON 9/7/04 I PURCHASED A 2003 CHEVROLET VENTURE VAN. IT IS A WB EDITION WITH TWO SLIDING SIDE DOORS. ON 9/19/04 THREE OF MY FOUR CHILDREN AND MYSELF WERE PICKING MY FINACE' UP FROM WORK ON OLD RT. 66 IN OATMAN AZ. I CLIMBED INTO THE DRIVER'S SEAT, MY 8 YEAR OLD DAUGHTER GOT INTO THE PASSENGER SIDE, FIRST ROW OF BACK SEATS, CLOSED THE DOOR, AND BUCKLED HER SEAT-BELT. MY 5 YEAR OLD DAUGHTER BEGAN GETTING INTO THE DRIVER'S SIDE FIRST ROW OF SEATS, AND MY FIANCE INTO THE PASSENGER SIDE FRONT SEAT. MY 8 YEAR OLD DAUGHTER HAD HER RIGHT HAND RRESTING ON THE DOOR HANDLE OF THE PASSENGER SIDE POWER SLIDING DOOR. (2)MY SON, OPENED THE PASSENGER SIDE POWER SLIDING DOOR, ENGAGING THE POWER DOOR RESPONSE, AND BEFORE MY 8 YEAR OLD DAUGHTER ([XXX]) COULD REMOVER HER HAND FROM THE DOOR HANDLE, HER ELBOW WAS PINNED TO THE BACK OF HER SEAT, AND THE DOOR CONTINUED TO OPEN. THERE WAS A "POP" AND HER ARM WAS BROKEN. BOTH BONES IN HER RIGHT FORE-ARM WERE LEFT WITH GREEN STICK FRACTURES. (3) I PHONED THE DEALERSHIP THE FOLLOWING DAY, AND REQUESTED A RETURN OF MY VEHICLE AS I NO LONGER FELT SAFE IN IT. THEY DENIED MY REQUEST, AND WHEN I ASKED ABOUT THE 30 DAY RETURN LAW, THE SALES MANAGER SAID THERE WAS NO SUCH LAW. I PHONED GM THEN, AND FILED A COMPAINT. I WAS GIVEN A FILE NUMBER OF [XXX], AND TOLD THAT LEGAL *MAY* CONTACT ME IN 48-72 HOURS IF THEY DIDN'T DENY MY CLAIM. LEGAL CALLED THE NEXT MORNING. I SPOKE WITH [XXX], AND SHE TOLD ME THAT CLAIMS WOULD CALL IN 7-10 DAYS. CLAIMS CALLED THE NEXT MORNING, AND I WAS GIVEN ANOTHER FILE NUMBER OF [XXX]. THE WOMAN IN CLAIMS TOLD ME HOW TO DISABLE THE POWER DOORS IN MY VAN, AND I HAVE DONE SO. OPENING THEM NOW WITHOUT THE POWER TAKES A PRETTY STRONG ARM, BUT THIS IS HOW WE'RE GOING TO DO IT. NO REPAIRS HAVE BEEN DONE AS OF YET. *AK PE04064.PCO INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ENGINE AND ENGINE COOLING,VISIBILITY,STRUCTUREAugust 18, 2004
INTERMITTENTLY WHILE DRIVING AT LOW SPEEDS AND TURNING TO THE LEFT VEHICLE STALLED. ALSO, PROBLEM WITH BOTH SLIDING DOORS OPENING AND CLOSING ON THEIR OWN. DEALERSHIP REPLACED THE WINDSHIELD. *AK
STRUCTUREJuly 6, 2004
THE CONSUMER COMPLAINED ABOUT THE PASSENGER SLIDING DOOR, WHILE THE VEHICLE WAS PARKED. *AK AS THE PERSON OPENED THE DOOR, THEIR WRIST HUNG ON THE INSIDE HANDLE AND CONSEQUENTLY HE/SHE WRIST WAS BROKEN. *SC *JB PE04064.PCO
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,STRUCTUREJuly 6, 2004
PROBLEMS WITH DRIVE TRAIN AND/OR TRANSMISSION MALFUNCTIONING ON 2003 CHEVROLET VENTURE. *MR ON TWO OCCASIONS, WHILE VEHICLE IS ON DRIVE, IT ROLLED BACKWARDS. REPAIRS WHERE ALSO MADE ON BRAKES, AND SLIDING DOOR. *LA
FUEL SYSTEM, GASOLINEJune 28, 2004
CONSUMER STATED FUEL PUMP KEPT MALFUNCTIONING. THIS WAS THE THIRD TIME. CONSUMER TOOK THE VEHICLE TO PEP BOYS FOR REPAIRS BECAUSE WARRANTY EXPIRED. CONSUMER FELT THAT THERE MUST BE SOME KIND OF A DEFECT IN VEHICLE TO CAUSE THE FUEL PUMP TO MALFUNCTION. *AK
SERVICE BRAKES, HYDRAULIC,POWER TRAINJune 4, 2004
PROBLEMS WITH MALFUNCTIONING DRIVE TRAIN AND OR TRANSMISSION. *MR THE CONSUMER RELEASED THE BRAKE AND ATTEMPTED TO PLACE HIS FOOT ON THE GAS AND THE VAN ROLLED BACKWARDS. THIS OCCURRED ON TWO DIFFERENT OCCASIONS, ONE OF WHICH THE VEHICLE ALMOST STRUCK THE CONSUMERS FOUR YEAR OLD CHILD. (THE SECOND INCIDENT OCCURRED WHILE THE VEHICLE WAS IN THE DRIVE POSITION) *SC THE FRONT BRAKE PADS WERE WORN OUT AND THE ROTORS WERE MACHINED. *JB *JB
SUSPENSIONMay 11, 2004
WHILE DRIVING AT 55 MPH THE STEERING BECAME TOO RELAXED. THE CONSUMER WAS COMPENSATING WITH STEERING, TRYING TO KEEP THE VEHICLE FROM DRIFTING TO THE LEFT. THE INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND REPLACED THE LEFT HUB ASSEMBLY. NOW THE RIGHT HUB ASSEMBLY NEEDS REPLACEMENT. *NM
SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,STRUCTUREMay 11, 2004
CONSUMER COMPLAINED OF REAR END PROBLEM. CONSUMER MAINTAINED THAT MANUFACTURER NEVER SEALED THE BACK END OF THE VEHICLE. AS A RESULT, WATER LEAKED INTO THE VEHICLE. THE MANUFACTURER REFUSED TO REPAIR THE DEFECT. HOWEVER, THE MANUFACTURER WAS WILLING TO DRY OUT THE VEHICLE. ALSO, A MOLDY MILDEW SMELL LINGERED WITHIN THE VEHICLE. *AK MOLD WAS ALL THROUGH THE CEILING AS WELL AS BLOWING THROUGH THE REAR VENTS, THE BACK END LEAKED, THE ROOF RAIL SEAMS AND PITCH RAIL WERE NOT SEALED, WATER LEAKED INTO THE REAR DOME LIGHT AND LEAKED ONTO THE FLOOR IN THE REAR, THE TIRES WERE REPLACED AT 18K MILES, THE #2 AND #3 FAN RELAY SHORTED, THE FRONT END HAD EXCESSIVE PLAY, AND THE FRONT WINDSHIELD SEAL HAD COME LOOSE FROM THE GLASS. *SC *JB
AIR BAGS,SEAT BELTSApril 28, 2004
CONSUMER'S VEHICLE HIT ANOTHER VEHICLE HEAD ON WHILE DRIVING AT 25 MPH. THE SEAT BELT FAILED TO RETRACT. ALSO, UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED CHIN INJURIES, PASSENGER IN THE FRONT SEAT SUSTAINED KNEE INJURIES, AND PASSENGER IN THE SECOND SEAT SUSTAINED HEAD INJURIES. UPON INSPECTION OF THE VEHICLE DEALERSHIP INDICATED THAT SENSOR THAT CONTROLS THE AIR BAGS WAS DAMAGED.*AK
ENGINE AND ENGINE COOLINGApril 1, 2004
WHEN SLOWING DOWN TO MAKE A TURN VEHICLE DIES UNEXPECTEDLY. *AK *MR
ENGINE AND ENGINE COOLINGMarch 18, 2004
THE MUFFLER ON MY 2003 CHEVROLET SILVERADO NEEDS ITS SECOND MUFFLER IN AS MANY YEARS. IT APPEARS THE BAFFLE IS BECOMING LOOSE DUE TO INSUFFICIENT WELDS WITHIN THE MUFFLER. THIS IS CAUSING A VIBRATION A VARIOUS RPM/SPEEDS.*AK
ENGINE AND ENGINE COOLINGMarch 3, 2004
I PREVIOUSLY SUBMITTED A COMPLAINT IN DECEMBER ODI ID NUMBER 10051011, CONCERNING OUR 2003 CHEVY VENTURE AND THE ENGINE CUTTING OFF, BETWEEN DECEMBER 2003 AND MARCH 3, 2004 THE VAN HAS SINCE HAD DISTURBING NOISES COMING FROM THE UNDER NEATH OF THE VEHICLE, GRINDING SOUNDS AND A THUMPING SOUND. SCHEDULED THE VAN TO THE CHEVY DEALER AND WHILE DRIVING IN THE VAN'S ENGINE CUT OFF. THE VAN IS CURRENTLY IN THE SHOP WAITING TO HEAR WHAT THEY SAY THIS TIME. LAST TIME THEY SAID THIS SHOULD NOT HAPPEN AGIAN, WELL IT DID, AND WE ARE AWAITING A REPLY. *AK
AIR BAGSJanuary 19, 2004
ELECTRICAL SYSTEM: BATTERY LIGHT AND AIR BAG LIGHT COME ON FOR A FEW SECONDS FOR NO REASON WHILE DRIVING DOWN THE ROAD. *CB
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,EQUIPMENT,UNKNOWN OR OTHERJanuary 15, 2004
AWD AND ABS LIGHT ON. REAR HEATER/AIR CONDITIONING TEMPERATURE CANNOT BE CONTROLLED. CAR HORN BEEPED WHEN GAS PEDAL IN DEPRESSED.
SUSPENSIONJanuary 7, 2004
NOISE IN REAR OF MINI VAN. DEALER HAS HEARD THE NOISE AND CAN'T FIND IT. THEY REFUSE TO SPEND ANYMORE TIME ON IT. TOLD TO LIVE WITH IT.*AK
TIRESDecember 31, 2003
FIRESTONE TIRES FR680, 215/70R15. REPLACED THE TIRES ON THE FRONT OF MY VEHICLE AT 25,000 MILES DUE TO SEVERE FLAT SPOTTING & STEEL CHORDS SHOWING. REAR TIRES FINE. CHEVY DEALER CONFIRMED NO WHEEL ALIGNMENT ISSUES EXIST. THE TIRES ARE DEFECTIVE AND SHOULD BE RECALLED, AND SHOULD NOT BE USED AS OEM ON CHEVY VEHICLES GOING FORWARD. MY FRONT TIRES HAVE BEEN REPLACED WITH MICHELIN WITH NO WEAR ISSUES, AND NO REPAIRS BEING MADE IN REGARDS TO ALIGNMENTS, ETC.
VEHICLE SPEED CONTROLDecember 29, 2003
ENGINE RACED UP TO 70 MPH, AND CONSUMER HAD TO HOLD THE BRAKE PEDAL DOWN TO STOP THE ENGINE FROM RACING. DEALER WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
ENGINE AND ENGINE COOLINGDecember 23, 2003
WHILE TURNING INTO A PARKING SPACE THE STEERING ON OUR 2003 VENTURE TIGHTENED UP AND THEN THE ENGINE CUT OFF WITHOUT ANY WARNING LIGHTS. THE VAN WAS BROUGHT TO THE DEALER SHIP AND THEY FOUND NO PROBLEMS, THEY SAID THERE WAS NO HISTORY RECORED IN THE COMPUTER AND THAT IT SHOULD NOT HAPPEN AGAIN.
AIR BAGSDecember 19, 2003
AIR BAG DEPLOYED AFTER IGNITION SWITCH WAS TURNED ON. VEHICLE WAS PARKED IN DRIVEWAY AND WAS NOT MOVING.*AK
TIRESDecember 9, 2003
FIRESTONE TIRES FR680, 215/70R15, THESETIRES WERE REPLACED ON THE FRONT OF MY VEHICLE AT 2,500 MILES, I NOW HAVE 4,OO MILES AND THE FRONT TIRES ARE ONCE AGAIN CUPPING, AND FLAT SPOTTING, I RELY ON THIS VEHICLE TO TRANSPORT MY CHILDREN , I WANT THESE TIRES RECALLED, AND NOT USED AGAIN. AT THE TIME THE TIRES WERE REPLACED, THE FRONT END ALIGNMENT WAS CHECKED, NO PROBLEMS FOUND..*AK
SEAT BELTSDecember 3, 2003
THE MECHANISM USED TO TIGHTEN AND LOOSEN THE INTEGRATED CHILD SEAT HARNESS STRAP WAS TOO ACCESSIBLE TO THE TODDLERS WHO WERE ABLE TO ACCESS THE DEVICE AND TIGHTEN/LOOSEN THE STRAPS. IT NEARLY CAUSED SERIOUS INJURIES TO THE CHILDREN, BUT WAS NOTICED IN TIME TO PREVENT IT. *AK *SCC *JB
ENGINE AND ENGINE COOLINGDecember 1, 2003
ON TWO SEPARATE OCASSIONS IN THE PAST 2 MONTHS THE ENGINE OF OUR 2003 CHEVROLET VENTURE VAN HAD CUT OFF WHILE TURNING INTO THE DRIVEWAY. I CONTACTED GM ABOUT THE MATTER AND ALSO TOOK IT TO THE LOCAL DEALERSHIP, BUT THEY COULD NOT FIND THE PROBLEM.*AK
SUSPENSIONNovember 8, 2003
SERVICE ISSUE, NON-REMOVAL OF SHOCK SNUBBERS ON MAGNETIC SELECTIVE RIDE SHOCKS. *AK
SERVICE BRAKES, HYDRAULICNovember 8, 2003
2003 CHEVROLET VAN PURCHASED NEW 6/23/2003 FROM RANDY MARION CHEVROLET-PONTIAC-BUICK, INC., MOORESVILLE, NC 28115. PROBLEM: SQUEALING BRAKES. I HAVE HAD THIS VAN INTO THE DEALERSHIP ON FIVE SEPARATE OCCASSIONS IN THE PAST FIVE MONTHS TO HAVE THE BRAKES REPAIRED. THE DEALERSHIP KEEPS MY VAN FROM 2 TO 4 DAYS TO 'MAKE CERTAIN THE PROBLEM HAS BEEN CORRECTED'. THE BRAKES HAVE NOT BEEN CORRECTLY REPAIRED. VARIOUS SERVICE TICKETS STATE, "CLEAN, ADJUST, APPLIED ANTI-SEIZE ON REAR BACKING BPLATES; BEVELED EDGE OF BRAKE SHOES, AND READJUSTE: CLEAN AND ADJUSTED REAR SHOES AND APPLIED ANTI-SQUEAL'. THE BRAKES CONTINUE TO SQUEAL EACH TIME I PRESS MY FOOT TO THE BRAKE. I AM GREATLY CONCERNED FOR MY FAMILIES SAFETY. I AM DISTRESSED THAT THIS DEALERSHIP (RANDY MARION) WILL NOT CONTACT GM TO ASK FOR TECHNICAL ASSISTANCE TO CORRECTLY RESOLVE THE BRAKE PROBLEM AS I HAVE REQUESTED THE DEALERSHIP TO DO SO ON MORE THAN ONE OCCASSION.*AK
SERVICE BRAKES, HYDRAULICNovember 8, 2003
2003 CHEVROLET VAN PURCHASED NEW 6/23/2003 FROM RANDY MARION CHEVROLET-PONTIAC-BUICK, INC., MOORESVILLE, NC 28115. PROBLEM: SQUEALING BRAKES. I HAVE HAD THIS VAN INTO THE DEALERSHIP ON FIVE SEPARATE OCCASSIONS IN THE PAST FIVE MONTHS TO HAVE THE BRAKES REPAIRED. THE DEALERSHIP KEEPS MY VAN FROM 2 TO 4 DAYS TO 'MAKE CERTAIN TEH PROBLEM HAS BEEN CORRECTED'. THE BRAKES HAVE NOT BEEN CORRECTLY REPAIRED. VARIOUS SERVICE TICKETS STATE, "CLEAN, ADJUST, APPLIED ANTI-SEIZE ON REAR BACKING BPLATES, BEVELED EDGE OF BRAKE SHOES, AND READJUSTED, CLEAN AND ADJUSTED REAR SHOES AND APPLIED ANTI-SQUEAL'. THE BRAKES CONTINUE TO SQUEAL EACH TIME THE BRAKES ARE APPLIED. I AM GREATLY CONCERNED FOR MY FAMILIES SAFETY. I AM DISTRESSED THAT THIS DEALERSHIP (RANDY MARION) WILL NOT CONTACT GM TO ASK FOR TECHNICAL ASSISTANCE TO CORRECTLY RESOLVE THE BRAKE PROBLEM AS I HAVE REQUESTED THE DEALERSHIP TO DO SO.*AK
TIRESNovember 5, 2003
PASSENGER FRONT TIRE BLEW OUT CAUSING VEHICLE TO HIT GUARDRAIL. *MR THE CONSUMER LOST CONTROL, WENT OFF TO THE RIGHT SIDE OF THE ROADWAY AND STRUCK A GUARDRAIL. *SCC *JB
SEAT BELTSNovember 3, 2003
WHILE DRIVING AT 35 MPH ANOTHER VEHICLE COLLIDED WITH CONSUMER'S VEHICLE ON THE FRONT PASSENGER'S SIDE. THE CONSUMER'S CHILD WAS SEATED IN A CHILD SEAT THAT WAS BUILT INTO THE VEHICLE. THE FIVE POINT HARNESS THAT WAS RESTRAINING THE CHILD BECAME UNDONE. FOUR PERSONS WERE IN THE VEHICLE AT THE TIME OF THE COLLISION, AND THREE SUSTAINED MINOR INJURIES.*AK 2003 CHEVROLET VENTURE WAS INVOLVED IN A COLLISION WITH ANOTHER VEHICLE. DURING THE COLLISION THE BUILT IN CHILD SEAT FIVE POINT HARNESS BECAME UNBUCKLED. FOUR PEOPLE WERE IN THE VEHICLE AT THE TIME OF THE COLLISION. ONE OF THE PASSENGERS WAS A CHILD THAT WAS SEATED IN THE BUILT IN CHILD SEAT. THE FOUR PASSENGERS SUSTAINED MINOR INJURIES.*MR
ELECTRICAL SYSTEMOctober 31, 2003
WHILE TURNING VEHICLE STALLED. VEHICLE WAS RESTARTED WITH NO PROBLEM. TOOK VEHICLE TO THE DEALERSHIP, BUT PROBLEM RECURRED. *AK
SEAT BELTSOctober 15, 2003
CHILD WAS ABLE TO UNLATCH CHEST CLIP TO CAR SEAT WITHOUT PUSHING THE TWO CLIPS TOGETHER. *MR THE CONSUMER OWNED A 2000 CHEVROLET VENTURE WITH A BUILT IN CAR SEAT AND RECENTLY PURCHASED A 2003 CHEVROLET VENTURE WHICH ALSO HAD A BUILT IN CAR SEAT AND BOTH VEHICLES HAD THE SAME PROBLEM. *SCC *JB
EXTERIOR LIGHTINGOctober 10, 2003
WITH THE INCREASED BRIGHTNESS OF HEADLIGHTS IT IS VERY DIFFICULT TO SPOT FRONT TURN SIGNALS AT NIGHT WHEN THEY ARE PLACED ADJACENT TO THE LOW BEAM LAMP. PLEASE CONSIDER MANDATING THAT SIGNAL LAMPS MUST BE AT LEAST THREE INCHES FROM THE EDGE OF THE LOW BEAM'S REFLECTOR. *LA
ENGINE AND ENGINE COOLINGOctober 6, 2003
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING VEHICLE STALLED, CAUSING THE CONSUMER TO PULL OFF THE ROAD. DEALER NOTIFIED. *AK
SEAT BELTSOctober 3, 2003
THE VEHICLE'S INTEGRATED CHILD SEAT DID NOT LATCH PROPERLY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
STEERING,TIRESSeptember 23, 2003
PROBLEMS WITH STEERING ON 2003 CHEVROLET VENTURE. *MR THE STEERING BECAME LOOSE. THE SERVICE DEALER FOUND THE PUMP PRESSURE WAS BELOW SPECIFICATIONS AND CALLED GM. GM RECOMMENDED REPLACING THE PUMP AND GEAR ASSEMBLY WHICH WAS SUPPOSEDLY DONE. THE PROBLEM DID NOT IMPROVE THE SITUATION. GM REFUSED TO HELP THE CONSUMER. ALSO DURING ROUTINE MAINTENANCE, A TIRE WAS FOUND WITH A BULGE. *SCC *JB
STRUCTURESeptember 12, 2003
WHEN ENTERING OR EXITING THE VEHICLE THE SLIDING DOOR WOULD AUTOMATICALLY CLOSE, TRAPPING THE CONSUMER , AND CAUSING MINOR INJURIES. DEALER NOTIFIED. *AK *TS
STRUCTUREAugust 12, 2003
WHILE TRAVELING ON THE HIGHWAY PASSENGER'S SLIDING DOOR WILL COME OPEN AND CLOSE INTERMITTENTLY. *AK
ELECTRICAL SYSTEMJune 28, 2003
THE FOLLOWING HAS BEEN A PROBLEM FOR YEARS AND IS REACHING EPIDEMIC PROPORTIONS NATIONWIDE CAUSING A SAFETY HAZARD FOR DRIVERS OF AMERICAN MADE AUTOMOBILES -- ALL MAKES, MODELS, AND YEARS. THERE IS AN EPIDEMIC RISE IN THE NUMBER OF CARS DRIVING WITH ONLY ONE HEADLIGHT BECAUSE OF POOR ELECTRICAL ENGINEERING/MANUFACTURING OF THAT SYSTEM IN AMERICAN MADE CARS. I DO NOT SEE THAT PROBLEM WITH FOREIGN MADE CARS. IT IS DIFFICULT TO BELIEVE THAT IN 2003 AMERICAN CAR MANUFACTURERS CANNOT BUILD A CAR WHERE HEADLIGHTS WILL NOT FAIL -- AND I'M NOT TALKING ABOUT FAILURES CAUSED BY ACCIDENTS OR IMPACTS. IN OHIO IT WAS REALLY BAD, AND AS I MOVE AROUND THE COUNTRY IT IS NOT ISOLATED AT ALL, THERE ARE MILLIONS OF HEADLIGHT FAILURES IN AMERICAN CARS, REGARDLESS OF THEIR AGE OR YEAR. THIS IS A WIDE-SPREAD PROBLEM THAT CAN BE TRACED TO AMERICAN CAR MANUFACTURING AND ENGINEERING PROBLEMS. HEADLIGHTS ARE A MAJOR SAFETY ITEM IN A CAR, AND THEY SHOULD NOT BE FAILING AT SUCH AN ALARMING RATE. I CANNOT BELIEVE THAT NO-ONE HAS TAKEN ACTION TO DATE REGARDING THIS OBVIOUS ISSUE. *NLM
SEAT BELTS,CHILD SEATMay 30, 2003
BUTTON TO RELEASE LATCH ATTACHED TO THE CHEST BROKE, AND WILL NOT STAY TOGETHER. PLEASE FILL ADDITIONAL INFORMATION. *AK
STRUCTUREMay 21, 2003
NAR 05/21/2003 *MR 2003 CHEVROLET VENTURE AUTOMATIC DOORS ARE FAULTY, THE CONSUMER HANDS AND ARM WAS CAUGHT WHICH CAUSED BROKEN BONES, BRUISING AND SWELLING . *CB PE04064.PCO
VISIBILITYMay 8, 2003
WINDSHIELD WIPERS ARE INADEQUATE IN COLD WEATHER. THE WINDSHIELD WIPERS BOTH SWING INTO THE MIDDLE OF THE WINDSHIELD. IF IN THE OFF POSITION ONE SITS UNDER THE OTHER. BOTH WIPERS ARE HIDDEN UNDER THE HOOD. IT MAKES IT IMPOSSIBLE TO CLEAN THE SNOW AND ICE THAT ACCUMULATES ON THEM. ALSO, BLADES WHEN IN THEIR OFF POSITION APPEAR NOT TO GET ANY VALUE FROM DEFROSTER HEAT. THUS, RUBBER BLADE IS COLD AND STIFF. *AK
AIR BAGSApril 16, 2003
THE VEHICLES SIDE DOOR WAS HIT YET THE SIDE IMPACT AIR BAG DID NOT DEPLOY. THE DEALER WAS NOTIFIED. *NLM
AIR BAGSApril 15, 2003
THE VEHICLE WAS INVOLVED IN A COLLISION AND THE SIDE AIR BAGS DID NOT DEPLOY. *JB
POWER TRAINMarch 18, 2003
CONSUMER INDICATED THAT THEIR YOUNG CHILD WAS ABLE TO TURN THE KEYS IN THE IGNITION. THEY WERE ALSO ABLE TO CHANGE GEARS FROM PARK TO NEUTRAL/REVERSE WITHOUT DEPRESSING THE BRAKE. WHICH PER THE OWNER MANUAL VEHICLE CANNOT CHANGE GEAR UNLESS THE BRAKE IS DEPRESSED. THIS RESULTED IN AN ACCIDENT. *NLM
STRUCTUREFebruary 25, 2003
WE RENTED A 2003 CHEVROLET VENTURE VAN IN KONA, HAWAII. AS A BACKSEAT PASSENGER ON THE SECOND DAY, I STARTED TO OPEN THE ELECTRICALLY CONTROLLED DOOR BY THE HANDLE. IT PULLED MY ARM BACKWARDS TOO FAST FOR ME TO GET CLEAR. I SEVERELY SCRAPED AND BRUISED MY ARM AND TWISTED MY MIDDLE FINGER.*JB PE04064.PCO
SEAT BELTS,STRUCTUREJanuary 10, 2003
CONSUMER STATED THE SLIDING DOOR WILL NOT STAY OPEN IN THE LOCKED POSITION.*JB SEAT BELT GUIDES HOLD SEAT BELT SO TIGHTLY IT DOES NOT RETRACT WHEN PULLED OUT. *TT