406 consumer complaints have been filed with NHTSA for the 2004 Chevrolet Suburban. Click any complaint to view the full owner description.
AIR BAGSMarch 31, 2026
Front passenger dash airbag spontaneously deployed without any inciting event. The vehicle is at the Team Chevrolet Goldsboro dealership. A case has been opened with General Motors Case Number XXX. No prior warning - it smoked for a few seconds then deployed. No prior warning lights.
ELECTRICAL SYSTEMApril 22, 2024
The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed at night, the instrument panel gauges, and warning lights functionality became inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
ENGINE AND ENGINE COOLING,AIR BAGSJanuary 3, 2023
The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving approximately 45 mph he noticed the temperature gauge increased to the high indicator. The engine coolant hot message was displayed. The contact stated that while attempting to pull over there was an abnormal popping noise and smoke was detected. The air bag warning light illuminated and the driver's side air bag deployed without impact or crash and struck the driver in the face, chest, and right hand. There was no medical attention provided, or a fire or police report filed. The vehicle was left on the side of the road. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKESJune 30, 2022
Brake/abs light on and ecbm for abs not working no anti lock brake system and for the electrical vehicle has all kinds of electrical issues had to remove fuse to radio because of it going bonkers and it wouldn't turn off or down sounds like a fax machine or old school dial up internet sounds all the time and siren sounds were coming from radio and speakers only way to make it stop was to pull the fuse and have had to get multiple four wheel alignments because of steering and steering has to much play in it before suburban turns
SUSPENSION,STRUCTUREApril 23, 2021
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE SHIFTING GEARS, THERE WAS AN ABNORMAL CLUNKING SOUND COMING FROM UNDERNEATH THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THERE WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 238,239.
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESSeptember 2, 2020
THE HYDRO BOOSTER IS DEFECTIVE. THE CAR TRIGGERS MY BREAKS AND MAKES NOISES MAKE STEERING BRAKING DIFFICULT. IT HAPPENS EVERYFAY THROUGHT THE DAY WHILE IM DRIVING
SERVICE BRAKESMay 23, 2019
ABS BREAKS KICKING IN AT LOW SPEED AND NOT STOPPING ALMOST WRECKED SEVERAL TIMES
VISIBILITY/WIPERMay 22, 2019
REAR TAILGATE GLASS HAS SEPARATED FROM THE GLUED ON HINGES AND DROPPED DOWN ON THE DRIVERS SIDE. THIS APPEARS TO BE AN ONGOING DESIGN, QUALITY ISSUE AND HAS HAPPENED ON A LARGE NUMBER OF SUV STYLE CHEVROLET VEHICLES AS CAN BE SEEN USING A SIMPLE INTERNET SEARCH CONCERNING THIS ISSUE.
AIR BAGSMarch 27, 2019
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS IN MOTION, THE DRIVER'S SIDE AIR BAG DEPLOYED WITH FORCE. A YELLOW SUBSTANCE EMITTED INSIDE THE VEHICLE WHEN THE FAILURE OCCURRED. THE DEPLOYMENT OCCURRED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
SERVICE BRAKESMarch 1, 2019
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 04V045000 (SERVICE BRAKES, HYDRAULIC). THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE BOOSTER SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 192,000.
ELECTRICAL SYSTEMDecember 11, 2018
THE TRUCK FAILS TO RESTART AFTER DRIVING IT AN AT FIRST IT WOULD RESTART AFTER 15 - 20 MINUTES AFTER IT SITS AN NOW IT DOES NOT START AT ALL SO FAR I KNOW IT IS HAPPENING TO MORE THAN 20 VEHICLES INCLUDING THE STATE PATROL 2016 SUBURBANS AND SEVERAL OF THE PICKUPS
ELECTRICAL SYSTEMNovember 30, 2018
TAKATA RECALL. THE GAUGE CLUSTER STOPPED WORKING. NOW THE IGNITION AND AC WILL NOT WORK. OIL PRESSURE SENSOR READING WRONG. TOOK IT TO GET CODE READ AND 35 CODES CAME UP. HAD TO PUT ON A TOGGLE SWITCH JUST TO START IT. CANT SEE SPEED AND THAT MAKES IT VERY DANGEROUS TO DRIVE AT THIS POINT. THINK ALL OF THIS IS DUE TO WATER LEAK ON DRIVERS SIDE. STEERING CONTROLS STOPPED WORKING TODAY. THIS REALLY NEED TO BE A SAFETY CONCERN TO THE MANUFACTURER AS IT COULD REALLY GET SOMEONE HURT OR KILLED.
SERVICE BRAKESJuly 31, 2018
RUSTED BREAKE LINES, PARKED IN DRIVEWAY COULD NOT USE BRAKES AFTER STARTING THE CAR
UNKNOWN OR OTHERJanuary 15, 2018
CRACKED DASH, NEVER REMOVED, GARAGE KEPT. CRACKED RUNS THROUGH DASH FROM FRONT WINDOW TOWARDS RADIO CLUSTER. DASH HAS SHARP PIECES THAT IN ACCIDENT CAN EASILY BE BROKEN OFF.
SEATSNovember 25, 2017
THIS PROBLEM CONCERNS A 2004 CHEVROLET SUBURBAN. THE SEAT HEATER SWITCH, LOCATED ABOVE THE DRIVER'S DOOR ARMREST, TURNS ITSELF ON WHEN THE CAR IS OPERATING. THE HEATED SEAT BECOMES EXTRAORDINARILY HOT RAPIDLY AND IT IS DIFFICULT TO TURN OFF - EVERY BUMP AND JAR IN THE ROAD TURNS THE LIGHT AND THE SEAT BACK ON. THE LIGHT'S LOCATION WHICH INDICATES THE OPERATION OF THE HEATED SEATS IS DIFFICULT TO SEE AS WELL - ESPECIALLY WHEN THE SUN IS STRONG & I'M WEARING SUNGLASSES. LOOKING DOWN AND AWAY FROM THE ROAD AND TRAFFIC IS FAIRLY DANGEROUS. THIS DISTRACTION COULD EASILY EVOLVE INTO AN ACCIDENT AS THE DRIVER IS CONSTANTLY TRYING TO TURN THE HEATED SEAT OFF. I HAVE HAD THIS ITEM "REPAIRED" ONCE, YET THE PROBLEM CONTINUES. THE MOST MEMORABLE MOMENT WAS TRYING TO DRIVE IN A TORRENTIAL RAINSTORM ON THE INTERSTATE. I PULLED OVER FOR SAFETY BEFORE I TRIED TO TURN OFF THE LIGHT. THE MINUTE I PULLED BACK ONTO THE INTERSTATE, THE HEATED SEAT TURNED ITSELF BACK ON AND STAYED ON FOR THE NEXT 250 MILES. I KNOW I AM NOT THE ONLY PERSON WITH A 2004 SUBURBAN THAT SUFFERS FROM THIS PROBLEM. WE HAVE TAKEN THE FUSE OUT OF THE CAR THAT CONTROLS THE HEATED SEATS, BUT THAT ALSO AFFECTS THE ABILITY TO READJUST THE SEAT POSITION FOR THE INDIVIDUAL DRIVERS. THE HEATED SEAT DISTRACTION COMBINED WITH THE LOCATION OF THE SWITCH ARE DEFINITELY A SAFETY ISSUE AND SHOULD BE REPAIRED.
SERVICE BRAKESOctober 26, 2017
THE BRAKE FLUID LINES RUSTED AT THE AREA UNDER THE DRIVER SIDE WHEEL, CAUSING THE FLUID TO LEAK UNEXPECTEDLY, THUS RENDERING NO BRAKES. THE LEAK HAPPENED ON MY VEHICLE AND ANOTHER IN THIS SAME AREA. THE MECHANIC SAID THERE COULD BE IS A PROBLEM IN THE MANUFACTURING OF THE LINES DUE TO THE CONSTRUCTION AND BECAUSE ITS TOO CLOSE TO THE WHEEL SALT AND ROAD CONDITIONS CAUSES THIS AREA TO RUST MORE EASILY. HE'S HAD A NUMBER OF CHEVY SUB. WITH THIS SAME PROBLEM IN FOR REPAIR/REPLACEMENT.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEMJune 6, 2017
VEHICLE GAS GAUGE AND ODOMETER GAUGES CLUSTERS ARE NOT WORKING THIS PUTS US IN DANGER I DID NOT KNOW HOW MUCH GAS I NEED AND HOW FAST I WAS GOING THIS SHOULD BE FIXED BY THE MANUFACTURER BECAUSE IT WAS A CLUSTER DEFECT
UNKNOWN OR OTHER,SERVICE BRAKESApril 25, 2017
BRAKE MODULATING SYSTEM SPONTANEOUSLY CAUGHT ON FIRE WHILE PARKED IN MY DRIVEWAY. ONCE THE FIRE WAS PUT OUT, THE CAR WOULD NO LONGER START.
FUEL/PROPULSION SYSTEMMarch 18, 2017
THE EXHAUST MANIFOLD BOLTS HAVE SNAPPED OFF, 4 OF THEM TO BE EXACT. EXHAUST FUMES CAN NOW LEAK INTO TO THE CAB AND POISON OCCUPANTS.
POWER TRAIN,ELECTRICAL SYSTEMJanuary 15, 2017
INSTRUMENT CLUSTER SHORTS OUT AND GEAR INDICATOR GOES BLANK. NO MESSAGE CENTER INFORMATION WARNINGS ARE DISPLAYED. PART IS DEFECTIVE AND CAR MAKERS SHOULD REPLACE IT. NOT KNOWING WHAT GEAR VEHICLE IS IN CAN LEAD TO DEATH IF VEHICLE LEFT IN NEUTRAL AND ROLLS AWAY. GM NEEDS TO FIX THIS EXPENSIVE PROBLEM. ALSO 4L60E TRANSMISSION ON THESE VEHICLES FAILS AND STARTS SLIPPING BECAUSE OF DEFECTIVE SUN SHELL AND REAL PISTON SEAL. GM SHOULD RECALL ALL THESE BAD TRANSMISSIONS. WARRANTY SHOULD HAVE BEEN FOR LIFE. WHY SHOULD SUCH AN EXPENSIVE PART TO REPAIR FAIL UNDER NORMAL USE? RECALL ! BOTH THESE PARTS FAIL WHEN DRIVING. ALL WARNING OF VEHICLE CONDITIONS ARE SENT TO FAILED CLUSTER. VEHICLE WAS MADE IN MEXICO FOR RE-IMPORTATION AND SALE IN USA AND MAYBE PARTS SUPPLIERS IN MEXICO PROVIDED DEFECTIVE PARTS. MANY PEOPLE HAVE SUFFERED FINANCIAL LOSS TRYING TO FIX THESE PROBLEMS, LASTLY, THE EMISSION SOLENOID NEAR THE TANK ALSO FAILS. VEHICLE MAY NOT PASS EMISSION. *TR
SERVICE BRAKESNovember 22, 2016
WHILE AVOIDING ANOTHER VEHICLE I APPLIED MY BRAKES SUDDENLY. THE BAKE LIKE CONNECTING THE ABS UNIT AND THE REAR BRAKES FAILED DUE TO CORROSION/RUST THAT WAS NOT OBSERVABLE DUE TO THE LINE BEING RAN BETWEEN THE VEHICLES FRAME AND BODY AND GAS TANK. ALTHOUGH THIS LOCATION MIGHT HAVE MADE FOR EASY MANUFACTURING IT HAS LED TO THE LINE BEING IN A LOCATION THAT CANNOT BE VISUALLY INSPECTED TO PREVENT DANGEROUS CONDITIONS FROM BUILDING UP FROM LACK OF AWARENESS. .
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESOctober 9, 2016
TOTAL BRAKE FAILURE (VEHICLE HAS 95,387) MILES) AT 40 MPH IN MOTION. STABIL-TRAC LIGHT INDICATED AT THE TIME OF FAILURE, SERVICE BRAKE INDICATOR ON DISPLAY INFORMATION CONSOLE. . DEPLOYED 4WD LOW, DROPPED TO LOWER GEAR AND HIT EMERGENCY BRAKE TO STOP THE VEHICLE ON SHOULDER OF ROAD. GOT OUT OF VEHICLE SAW BRAKE FLUID ALL OVER THE SKIDS AND FRAME. CAUSE: TOWED TO LOCAL SHOP INDICATED THAT BRAKE LINES ON DRIVER SIDE AND LINES GOING TO FRONT WHEEL WERE COMPLETELY RUSTY AND "LIKE PAPER". THIS WAS UNSETTLING I DON'T LIVE NEAR SALTWATER BUT DRIVE THE VEHICLE A LOT IN WINTER. HAD I BEEN IN A DENSELY POPULATED AREA, THERE CERTAINLY WOULD HAVE BEEN LOSS OF LIFE. THIS VEHICLE WEIGHS OVER 6000 LBS AND NO BRAKES IS LIKE TO TRYING TO STOP A TRAIN. PLEASE INVESTIGATE SIMILAR FAILURES AS THIS FAILURE IN SIMILAR VEHICLES/ANY VEHICLE COULD CAUSE LOSS OF LIFE.
SERVICE BRAKESSeptember 18, 2016
STEEL BRAKE LINES: DIRECTLY UNDER DRIVERS FEET BENEATH VEHICLE IS CLUSTER OF FOUR BRAKE LINES HELD IN PLACE BY A PLASTIC BRACKET.THESE BRAKE LINES ARE HIDDEN BY A LARGE CORRUGATED BLACK WIRING HARNESS. ALL FOUR LINES ARE EXTREMELY CORRODED AT BRACKET AND AT LEAST ONE OF THEM FAILED COMPLETELY AND INSTANTANEOUSLY. UNLIKE GM REPORTS THAT IT'S A DUAL BRAKE SYSTEM AND VEHICLE WILL RETAIN BRAKING CAPABILITIES IN OUR CASE THIS IS FALSE . WORD NEEDS TO GO OUT ABOUT THESE VEHICLES BUT PREFERABLY A RECALL. MY 15 YEAR OLD NEWLY ISSUED PERMIT HOLDER WAS AT THE WHEEL AND WE WERE ONE LEFT TURN FROM DESCENDING A 200 FOOT TALL 6% GRADE HILL WITH A BUSY INTERSECTION AND STOP LIGHT AT THE BOTTOM. ALSO LIVING IN MINNESOTA KNOWING CLASSIC CAR OWNERS WITH ORIGINAL STEEL BRAKE LINES WITH NO ISSUES I'M LED TO BELIEVE DESIGN IS A CONTRIBUTING FACTOR IN THESE BRAKE FAILURE ISSUES. THANK YOU FOR YOUR TIME. *TR
SERVICE BRAKESAugust 30, 2016
2004 CHEVY SUBURBAN - SUDDEN & COMPLETE LOSS OF BRAKE PRESSURE AT HIGHWAY SPEED. VEHICLE BRAKES WERE INSPECTED IN JULY THROUGH THE VA STATE INSPECTION PROGRAM - NO ISSUES FOUND - TODAY ON 8/30/16 WHILE EXITING A FREEWAY RAMP AT 60MPH TRAFFIC CAME TO SUDDEN STOP. WHEN THE SERVICE BRAKE WAS APPLIED IN WHAT WOULD BE CONSIDERED A STAB/EMERGENCY BRAKING MANEUVER THERE WAS A COMPLETE AND SUDDEN LOSS OF BRAKE PRESSURE - PEDAL WENT TO FLOOR WITHOUT WARNING, BRAKE WOULD NOT PUMP UP ADEQUATE ENOUGH TO SLOW VEHICLE. I HAD TO USE A COMBINATION OF PARKING BRAKE APPLICATION AND UTILIZING THE SOFT SHOULDER AND DITCH TO STOP THE VEHICLE. THE BRAKE WARNING INDICATOR (RED) AND SERVICE INDICATOR DID NOT ILLUMINATE UNTIL AFTER THE THIRD OR FOURTH APPLICATION OF THE BRAKE PEDAL. SUBURBAN WAS TOWED. CAUSATIVE FACTORS = RUPTURED BRAKE LINE.
SERVICE BRAKESAugust 20, 2016
BRAKE LINE (HARD LINE) CATASTROPHIC FAILURE. UNABLE TO STOP ON COMING TO HIGHWAY INTERSECTION USING HYDRAULIC BRAKES. HAD TO RESORT TO APPLYING PARKING BRAKE TO STOP VEHICLE. ON INSPECTION MAIN BRAKE HYDRAULIC LINE RUPTURED- FLUID SPEWED ON ROADWAY AND APPROXIMATELY 1/2 OF FLUID FROM MASTER CYLINDER. LIMITED RESIDUAL PRESSURE FROM SECONDARY WAS UNABLE TO STOP VEHICLE WITHOUT MECHANICAL ASSIST FROM PARKING BRAKE.
SERVICE BRAKESJuly 11, 2016
BRAKE LINES BETWEEN THE AREA OF THE BRAKE FLUID RESERVOIR AND ABS MODULATOR HEAVILY CORRODED. ONE OR MORE LINES FAILED ON 7/10/2016 REQUIRING VEHICLE TOW. VEHICLE WAS OPERATIONAL ASIDE FROM THE FAILURE OF BRAKING SYSTEM. WHEN DEPRESSED, VEHICLE BRAKE PEDDLE HAD LITTLE RESISTANCE AND TRAVELED COMPLETELY TO FLOOR PANEL UNDER NORMAL PRESSURE FROM FOOT. THE INCIDENT/FAILURE OCCURRED DURING NORMAL TRAVEL AND DURING AN ATTEMPTED STOP AT RED LIGHT. BRAKE SYSTEM FAILURE PREVENTED A SAFE STOP AND THE VEHICLE CONTINUED THROUGH THE INTERSECTION RUNNING A RED LIGHT. FORTUNATELY, THE INTERSECTION WAS CLEAR AND NO ACCIDENT OCCURRED. THE VEHICLE WAS PARKED IMMEDIATELY AFTERWARDS AND A TOW VEHICLE CALLED. THE VEHICLE IS CURRENTLY PARKED UNTIL REPAIRS CAN BE APPLIED. TOWING EXPENSE- 125.00 PARTS EXPENSE- 85.00 (REPLACING ALL AFFECTED LINES, FRONT BRAKING SYSTEM.) LABOR- 100.00 APPROX.
POWER TRAINMay 31, 2016
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE GEAR SHIFTED INTO THE NEUTRAL POSITION UNEXPECTEDLY WITHOUT WARNING. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.
FUEL/PROPULSION SYSTEMMay 17, 2016
FUEL RUNNING OUT TOP OF GAS TANK AFTER FUELING
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROLMarch 18, 2016
THE GM INSTRUMENT CLUSTER STEPPER MOTORS AND LIGHTS HAVE FAILED. THIS RESULTS IN A SAFETY HAZARD BECAUSE IT IS IMPORTANT TO KNOW THE SPEED OF THE VEHICLE AND THE FUEL LEVEL AS WELL AS OTHER IMPORTANT ENGINE INFORMATION.
ELECTRICAL SYSTEMMarch 18, 2016
THE GEAR SHIFT INDICATOR LIGHTS IN THE GM INSTRUMENT CLUSTER ARE NO LONGER WORKING. THIS CREATES A SAFETY ISSUE BECAUSE THE DRIVER CAN SHIFT INTO THE INCORRECT GEAR ACCIDENTALLY CAUSING AN ACCIDENT. THERE IS NO OTHER ALTERNATE GEAR SHIFT INDICATOR IN THE VEHICLE.
SERVICE BRAKESFebruary 27, 2016
DRIVING AS NORMAL ATTEMPT TO STOP AND PEDAL WENT TO THE FLOOR. NO BRAKES. COASTED TO STOP LUCKILY NOT TRAVELING AT HIGH SPEED. INSPECTION REVEALED RUSTED THROUGH BRAKE LINES. AND ALL FLUID GONE FROM MASTER CYLINDER.
STRUCTUREJanuary 5, 2016
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE REAR HATCH WOULD NOT OPEN. THE DEALER STATED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE CONTACT NOTIFIED THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. UPDATED 04/20/16*LJ *TR
SERVICE BRAKESNovember 20, 2015
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES SEIZED. THE SERVICE BRAKES WARNING INDICATOR ILLUMINATED AFTER THE BRAKE FAILURE. THE CONTACT STATED THAT THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT BRAKE FLUID WAS LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES FAILED DUE TO CORROSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
SERVICE BRAKESOctober 29, 2015
BRAKE LINE FAILED WHILE TOWING BOAT ON CITY STREET NORMAL BRAKING LOST 3/4 BRAKING POWER, PEDAL WENT ALMOST TO THE FLOOR, JUST STOPPED IN TIME BEFORE REAR ENDED SOMEONE.
SERVICE BRAKESOctober 27, 2015
BRAKES FAILED UNDER HARD STOP (HIGHWAY, IN MOTION). INTERMEDIATE STEEL BRAKE LINE FAILED TO REAR BRAKES IN A MODE OF RUPTURE DUE TO CORROSION. ALL OTHER STEEL LINES WERE CORRODED AND CONTACTED GM. 2 OTHER SILVERADO LINE VEHICLES OWNED ALSO FAILED THIS YEAR DUE TO CORROSION. GM RESPONSE WAS THAT NO RECALL EXISTED. REPLACED ALL STEEL BRAKE LINES IN VEHICLE WITH STAINLESS AFTERMARKET LINES. AFTER MULTIPLE CONTACTS WITH GM CUSTOMER SERVICE, I WAS TOLD TO SAVE MY RECEIPTS FOR REPAIRS. THIS IS AN INCORRECT MATERIAL SPECIFICATION, LATENT DEFECT AND GM NEEDS TO BE HELD ACCOUNTABLE. SAVED BRAKE LINES FROM THIS VEHICLE FOR ANY POTENTIAL USE. 3 VEHICLES THAT I OWN WITH THE SAME REPAIR IN 8 MONTHS. INEXCUSABLE!
VEHICLE SPEED CONTROLOctober 9, 2015
TL* THE CONTACT OWNED A 2004 CHEVROLET SUBURBAN 1500. WHILE DRIVING 15 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE LEFT THE ROADWAY, RAN INTO A DITCH, WENT AIRBORNE AND FLIPPED ONTO THE PASSENGER SIDE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER TECHNICAL SERVICE BULLETINS: PIT3598 (SEAT) FOR ADJUSTMENT TO THE BRAKE AND ACCELERATOR PEDALS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
SERVICE BRAKESOctober 7, 2015
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE BRAKES DID NOT ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO PULL OVER TO THE ROAD SIDE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FRONT BRAKE LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
SERVICE BRAKESSeptember 15, 2015
BACKING OUT OF A PARKING SPACE WENT TO STOP AND BRAKE PEDAL SUNK TO THE FLOOR ABS AND BRAKE LIGHT CAME ON I PUT THE TRUCK IN PARK OPENED THE HOOD THE MASTER CYLINDER HAD FLUID THEN LOOKED UNDER THE TRUCK AND UNDER THE DRIVERS SIDE DOOR BRAKE FLUID WAS LEAKING FROM 1 OF THE 2 STEEL RUSTED LINES HAD THE TRUCK TOWED TO A REPAIR SHOP THE SHOP SAID THE 2 LINES FROM THE MASTER CYLINDER TO THE ABS BLOCK HAD SEVERE CORROSION AND THE REST OF THE BRAKE LINES AREN'T MUCH BETTER IM SORRY GUYS BUT THIS IS A SERIOUS PROBLEM TO ME I COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE IM ONE OF THE LUCKY ONES I GUESS SO NOW THE TRUCK IS IN THE SHOP HAVING ALL THE BRAKE LINES CHANGED FOR A COST OF $ 600.00 AND GUESS WHAT WE ALSO OWN A 2003 TAHOE WITH 90000 MILES ON IT I GUESS THEY WILL HAVE TO BE CHANGED ALSO SAME CONDITION ALL BRAKE LINES RUSTED BADLY HOW MANY PEOPLE MUST BE SERIOUSLY INJURED OR KILLED BEFORE SOMETHING IS DONE ABOUT THIS PROBLEM ITS WIDE SPREAD LOOK ON LINE HOW MANY PEOPLE HAVE GONE THROUGH THIS ITS A SHAME MAKE G.M DO THE RIGHT THING HERE
SERVICE BRAKESAugust 18, 2015
BRAKE LINES RUSTED THROUGH AND LEAKED FLUID FROM SYSTEM.
SERVICE BRAKESAugust 17, 2015
THE BRAKE LINES ON MY 2004 SUBURBAN HAVE NOW FAILED THREE TIMES. THE FIRST TIME ONE OF THE LINES HAD TO BE REPLACED AT A COST OF OVER $1000, THE SECOND TIME A SEPARATE LINE WAS PATCHED, AND NOW THE THIRD TIME THE SAME SECOND LINE THAT WAS PATCHED HAS FAILED AGAIN. ALL OF THE BRAKE LINES ARE INCREDIBLY CORRODED, SO MUCH SO THAT A FRIEND OF MINE WONDERED IF IT HAD BEEN SUBMERGED DURING HURRICANE KATRINA. BUT NOW UPON READING UP ON THE SUBJECT IT APPEARS THAT IS IS ALL GMS OF THAT TIME FRAME THAT LIVE IN SALTIER AIR. WHILE GM APPEARS TO THINK THAT THESE ARE COMPONENTS THAT SHOULD WEAR DOWN OVER TIME, THIS IS ONLY THE SECOND TIME IN THE 30 YEARS THAT I HAVE OWNED CARS TO FIND THIS PROBLEM.
SERVICE BRAKESAugust 15, 2015
I WAS DRIVING DOWN A TWO LANE HIGHWAY AT 50 MILES PER HOUR A DOG RAN OUT IN FRONT OF MY SUV, I HIT THE BRAKES HARD AND NOTICED THE PEDAL WENT TO THE GROUND. DROVE THE CAR HOME CAREFULLY. WHEN I GOT IT IN THE GARAGE FOUND RUSTED THROUGH BRAKE LINES GOING TO THE REAR OF THE CAR LEAKING. THERE IS EXCESSIVE RUST ON THE LINES AND AN ELECTRICAL HARNESS THAT GOES TO THE GAS TANK HAS RUBBED A HOLE IN THE LINE.
AIR BAGSJuly 24, 2015
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. AFTER TURNING THE IGNITION KEY TO START THE ENGINE, BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS ERRONEOUSLY DEPLOYED. DURING THE INCIDENT, THE DRIVER SUSTAINED CHEST AND FACIAL BRUISES AND LACERATIONS. THE FRONT PASSENGER SUSTAINED BRUISES AND LACERATIONS TO BOTH ARMS AND HANDS. MEDICAL ATTENTION WAS NOT RECEIVED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
ELECTRICAL SYSTEM,EQUIPMENTJuly 14, 2015
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY BLOW HOT AIR DUE TO A FAILURE WITH THE AIR CONDITIONER BLOWER MOTOR. THE CONTACT STATED THAT THE BLOWER RESISTOR MODULE AND THE WIRING HARNESS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 174,000. UPDATED 12/03/15*LJ UPDATED 11/17/2017*CN
SERVICE BRAKESJune 25, 2015
THE BRAKE LINE FROM THE FRONT TO REAR RUSTED AND RUPTURED RESULTING IN VIRTUALLY NO BRAKING. UPON FURTHER INSPECTION THE BRAKE LINES ARE ALL BADLY RUSTED AND IN NEED OF REPLACEMENT. VERY UNFORTUNATE GM CHOSE TO USE SUCH AN INFERIOR MATERIAL FOR SUCH AN IMPORTANT COMPONENT. VERY DANGEROUS SITUATION GM SHOULD BE MAKING OWNERS AWARE OF.
AIR BAGSJune 25, 2015
AIRBAG SYSTEM FAILED AND COMPONENTS NEED TO BE REPLACED...UPDATED 08/27/15 *BF
SERVICE BRAKESMay 4, 2015
I WAS DRIVING TO PICK MY SON UP FROM SCHOOL WHEN I LOST BRAKES. WE BARELY AVOIDED AN ACCIDENT AND HAD TO SWERVE OFF THE ROAD TO AVOID THE VEHICLE IN FRONT OF US STOPPING AT THE LIGHT. I HAD JUST REDONE MY FRONT AND REAR BRAKES/ROGERS. AFTER INSPECTING THE BRAKE LINES WE NOTICED MY LINES ARE COMPLETELY RUSTED AND WILL NOT HOLD ANY FLUID. I LIVE IN FLORIDA. NO SNOW, NO SALT ON MY ROADS. IT DISGUSTS ME THAT GM ISN'T TAKING CARE OF THIS KNOWN ISSUE. THIS IS MY 4TH SUBURBAN AND WILL BE MY LAST. I WILL NOW BE LOOKING TOWARD THE FORD, TOYOTA, OR NISSAN SUV. GM SHOULD BE MAKING THIS RIGHT. MAYBE AFTER A FEW MORE DEATHS THEY'LL SEE HOW SERIOUS THIS IS. HOW MANY DEATHS DO THEY NEED ON THEIR HANDS TO SEE IT'S A PROBLEM? ABSOLUTELY DISGUSTS ME! *TR
SERVICE BRAKESApril 23, 2015
WENT TO BACK OUT OF THE DRIVEWAY, BRAKE PEDAL WENT TO THE FLOOR, NO BRAKES HAD TO TAKE EXTREME STEPS TO STOP THE VEHICLE AND ALL I WAS DOING WAS BACKING OUT OF A FLAT DRIVEWAY ONTO THE STREET. TOWED VEHICLE TO AUTO SHOP - BRAKE LINES BEFORE SAFETY VALVE BROKE CAUSING THE ENTIRE BRAKING SYSTEM TO FAIL. PREVIOUSLY I HAD A BRAKE LINE BURST, HOWEVER IT WAS POST THE SAFETY VALVE WHICH ALLOWED ME TO STOP SAFELY. THE LINES BUSTING BEFORE THE SAFETY VALVE IS EXTREMELY DANGEROUS AND WOULD HAVE RESULTED IN SEVERE INJURIES HAD WE BEEN DRIVING DOWN THE ROAD AT NORMAL DRIVING SPEEDS. GM HAS AN ISSUE AND PRIOR TO THIS I WAS NOT HAPPY WITH THEM SAYING IT ISN'T AN ISSUE, NOW THAT IT BROKE IN A PLACE THAT DOES NOT HAVE ANY SAFETY MECHANISM I CONSIDER IT EXTREMELY POOR OF GM TO COVER THEIR FACE AND SAY THERE ISN'T AN ISSUE. *TR
SERVICE BRAKESApril 4, 2015
HEADED OUT ON A QUICK TRIP INTO TOWN. AS I TURNED OFF OF THE STREET I LIVE ON I CAME TO A STOP SIGN AND AS I WENT TO HIT THE BRAKES THEY WENT ALL THE WAY TO THE FLOOR AND I COULD NOT STOP MY VEHICLE IN TIME. I WAS LUCKY BECAUSE I WAS GOING DOWNHILL AT THE TIME BUT AS LUCK WOULD HAVE IT, NO CARS WERE AT THE STOP SIGN AND I WAS ABLE TO GO THROUGH THE STOP SIGN AND TURN LEFT ONTO AN UPHILL ROAD AND LET GRAVITY STOP MY VEHICLE. HAD THIS HAD HAPPENED ONCE I HIT THE BUSY STREET I WAS HEADED TO IT WOULD HAVE KILLED SOMEONE ELSE AS WELL AS MYSELF! I HAVE READ THAT THIS PROBLEM HAS BEEN REPORTED AND NO RECALL FROM CHEVROLET... THAT IS JUST A CRIME, IN MY OPINION! *TR
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLApril 3, 2015
SPEED READS 120MPH AND NOT MOVING . *TR
ELECTRICAL SYSTEMFebruary 19, 2015
WAS DRIVING DOWN INTERSTATE LOOKED AT SPEED IT WAS PEGGED OUT WAY PAST 120 I KNOW I WAS NOT GOING THAT FAST I WAS GETTING PASSED THEN WHEN I STOPPED IT ONLY COME DOWN TO ABOUT 110 SAYS U R RUNNING 100 SITTING STILL. *TR
SERVICE BRAKESDecember 29, 2014
I TOOK THE VEHICLE TO LOCAL CHEVROLET DEALER FOR OIL CHANGE AND YEARLY STATE INSPECTION. THE VEHICLE PASSED THE STATE INSPECTION/EMISSIONS CONTROL TEST. I WAS NOT NOTIFIED THAT THERE WERE ANY ISSUES CONCERNING THE VEHICLE. THE VEHICLE WAS DRIVEN 5 MILES TO HOME. TWO DAYS, STARTED THE CAR, BUT HAD NO BRAKES. THE BRAKE PEDAL WENT TO THE FLOOR. A WARNING LIGHT WAS ON. THERE WERE PUDDLES OF BRAKE FLUID IN THE DRIVEWAY. I HAD THE VEHICLE TOWED BACK TO THE DEALER. THEY INFORMED ME THAT TE BRAKELINE HAD COMPLETELY CORRODED. THE COST FOR REPAIR WAS QUOTED AT $800. FROM WHAT I UNDERSTAND, THIS SUDDEN AND COMPLETE BRAKE FAILURE COULD HAVE OCCURRED AT ANY TIME, EVEN WHILE DRIVING THE VEHICLE. *TR
ELECTRICAL SYSTEM,SEATS,ENGINENovember 16, 2014
1ST COMPLAINT: AFTER PASSING A VEHICLE ON A HIGHWAY (THIS REQUIRED THE SUBURBAN TO GO INTO THE PASSING GEAR), THE SUBURBAN'S ELECTRICAL SYSTEM AND ENGINE AUTOMATICALLY SHUT DOWN RIGHT ON THE HIGHWAY. I WAS FORCED TO IMMEDIATELY PULL OVER IN ORDER TO AVOID BE HIT BY PASSING VEHICLE. AFTER WAITING APPROXIMATELY 5 MINUTES, THE SUBURBAN STARTED UP AGAIN. WE STARTED DRIVING AGAIN BUT AGAIN ONCE I TRIED TO ACCELERATE OR PASS ANOTHER VEHICLE THE SUBURBAN WOULD SHUT DOWN AGAIN. AUTO MECHANIC HAS NOT BEEN ABLE TO IDENTIFY WHAT CAUSES THE VEHICLE TO DO THIS. VERY FRUSTRATING AND DANGEROUS IF THIS HAPPENS ON A BUSY HIGHWAY OR FREEWAY. 2ND COMPLAINT: CLUSTER PANEL WENT HAYWIRE. SPEEDOMETER STOPPED WORKING, OIL GAUGE NOT READING PROPERLY ETC. EVENTUALLY, THE ENTIRE CLUSTER PANEL SHUT DOWN. HAD TO REPLACE IT AT A COST OF ABOUT $500. 3RD COMPLAINT: DRIVERS SEAT FUNCTIONS AND HEATING MECHANISIM MALFUNCTIONED. THE DRIVERS HEATED SEAT STOPPED WORKING AND THE SEAT CONTROLS MALFUNCTIONED. THE SOME OF THE DRIVERS SEAT CONTROLS STOPPED WORKING OR ARE REVERSED. EXAMPLE; WHEN YOU PUSH THE LEVER TO MOVE THE SEAT FORWARD IT GOES BACKWARD AND VIS VERSA. THE DRIVERS SIDE HEATED SEAT STOPPED WORKING AND IT WILL CANCEL OUT THE PASSENGERS SIDE HEATED SEAT. EXAMPLE; IF THE PASSENGER SIDE HEATED SEAT IS SELECTED, IT WORKS BUT ONCE YOU SELECT THE DRIVERS SIDE HEATED SEAT IT WILL CANCEL OUT THE PASSENGER SIDE AND THE DRIVERS SIDE STILL DOESN'T WORK. AUTO MECHANIC CLAIMED THE DRIVERS SIDE HEATED SEAT ELEMENT WAS BAD. HAD IT REPLACED AT A COST OF $300 BUT STILL DID NOT SOLVE THE PROBLEM. THE ORIGINAL HEATED SEAT ELEMENT WAS NOT BAD EITHER. *TR
SERVICE BRAKESNovember 10, 2014
STARTED DRIVING AND WITHIN 5 MIN, I LOST ALL BRAKES. WAS ABLE TO GET TO A LOCAL SERVICE STATION WHERE THEY DISCOVERED THAT THE BRAKE LINES HAD RUSTED AND DRAINED NEARLY ALL FLUID. HAD LINES REPLACED WITH STAINLESS STEEL LINES FOR MEGA BUCKS. RUSTED LINES BURST AT ONE POINT, HOWEVER, RUST/CORROSION WAS PRESENT AT SEVERAL POINTS IN THE SYSTEM. DID NOT SEE ANY RECALL OR NOTICE TO THE DEFECTIVE OR SUBSTANDARD BRAKE LINES IN 2004 CHEVY SUBURBANS. OLD LINES APPEARED TO BE CHEAP POT METAL. I AM THE ONLY OWNER OF THIS VEHICLE AND HAVE DONE ALL REQUIRED MAINTENANCE. *TR
SERVICE BRAKESOctober 17, 2014
ABS LIGHT , BRAKE LIGHT AND PARKING BRAKE LIGHT WENT ON. ALSO SAYING CHECK BRAKE SYSTEM SOON CAME ON. WENT TO DEALER 10/15/2014 AND WAS TOLD NEED TWO COMPUTERS FOR ABS. ABOUT 1500.00 BUT CAN'T DO IT BECAUSE THE BRAKE LINES ARE RUSTY AND MAY BREAK. IF THEY WERE TO BREAK ABOUT A 4500.00 REPAIR BILL. WAS TOLD OK TO DRIVE AND THE ABS WOULD JUST DISABLE ITSELF. BRAKE LINES USED TO BE MADE OF STAINLESS STEEL. HAS ALMOST 119,000 MILES. ALSO WAS TOLD MAYBE TIME FOR A NEW VEHICLE. I BOUGHT NEW AND HAVE HAD NUMEROUS REPAIRS DONE AND MAINT ON IT. *TR
SERVICE BRAKESOctober 16, 2014
WHILE DRIVING IN HEAVY MORNING RUSH HOUR TRAFFIC ON A NORTHERN VIRGINIA INTERSTATE, BRAKES WERE APPLIED FOR TYPICAL TRAFFIC SLOWDOWN. AFTER RELEASING THE BRAKE, THE WARNING LIGHT ALERTING DRIVER OF A BRAKE ISSUE CAME ON. AT THAT POINT, I TESTED THE BRAKE AND THE PEDDLE SUNK TO THE FLOOR WHILE QUICKLY LOOSING BRAKING RESISTANCE. I WAS ABLE TO PULL OVER AND STOP THE VEHICLE WITHIN ABOUT A MILE. LOOKED UNDERNEATH THE DRIVERS SIDE AND SAW BRAKE FLUID LEAKING/DRIPPING OUT OF THE BRAKE LINE WHICH WAS RUPTURED. HAD TO CALL A TOW TRUCK TO TAKE THIS TO A SHOP FOR REPLACEMENT OF ALL OF THE BRAKE LINES. ALL OF THE LINES WERE CORRODED. CHECKED ONLINE AND SAW THAT THIS WAS A "TYPICAL" ISSUE AFFECTING 2004 CHEVY SUBURBANS BUT THAT A PRODUCT RECALL WAS NOT ISSUED YET. I WAS THANKFUL THAT THIS DID NOT HAPPEN THE PREVIOUS DAY WHEN MY 16 YR OLD DAUGHTER DROVE THE CAR TO SCHOOL. *TR
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLOctober 8, 2014
AT FIRST I GOT A CHECK ENGINE LIGHT ON WITH CODE P0430, O2 SENSOR LOWER BANK 2, THEN BANK 1. REPLACED THOSE TWO WORK FOR A WEEK THEN RPM AND SPEEDOMETER GAUGE FLUCTUATE UP AND DOWN. I DROVE HOME FROM THE AIRPORT ONE NIGHT AND ALL GAUGE READING WENT ALL THE WAY UP. I WAS TRAVELING ON AN INTERSTATE WITH A SPEED LIMITED OF 55MPH AND THE READING IN MY CAR WAS OVER 120MPH. TOOK TO IN SHOP, SHOP RECOMMEND I NEED SPEEDOMETER SENSOR REPLACED. REPLACED THAT, NOW ALL THE INSTRUMENT GAUGE JUMP UP AND DOWN. SOMETIME ALL THE WAY FULL SOMETIME ALL THE WAY DOWN. FINALLY GOT TIRE OF TRYING TO FIX IT MYSELF AND TOOK THE CAR TO THE DEALER AND THEY FOUND OUT IT WAS A BAD DASH INSTRUMENT AND BAD CATYLETE-CONVETER. THANKS TO CHEVY IT COST ME HEADACHE, GUESSING TIME, GIVING FALSE READING AND MOST OF ALL THOUSANDS OF DOLLARS TO GET IT FIX RIGHT. *TR
SERVICE BRAKESOctober 6, 2014
I WAS TWO BLOCKS FROM HOME WHEN I APPLIED BRAKES AS I APPROACHED A CURVE. BRAKE PEDAL WENT TO THE FLOOR BOARDS. USING LOW GEAR AND PARKING BRAKE I MANAGED TO GET THE SUBURBAN HOME WITH NO INCIDENT. BRAKE LINES FRONT TO BACK WERE REPLACED BY SERVICE CENTER. CAUSE ,RUST THRU. *TR
STEERING,VEHICLE SPEED CONTROL,ENGINESeptember 29, 2014
BOUGHT THIS VEHICLE A FEW DAYS BEFORE THE FIRST INCIDENT. I DROVE IT HOME FROM OVER TWO HOURS AWAY, DROVE IT ALL AROUND THE DAY BEFORE, NO PROBLEMS. THEN I WAS DRIVING DOWN A BYPASS AT ABOUT 60 MILES AN HOUR AND THE ENGINE SHUT OFF! I HAD NO POWER STEERING, NOTHING! I WAS ABLE TO PULL OVER, SHUT IT OFF AND ONCE I TURNED IT BACK OVER IT WAS JUST FINE. SO I CAUTIOUSLY STARTED DRIVING, IT HAPPENED AGAIN A FEW MILES DOWN THE ROAD ONLY THIS TIME IT STALLED THEN REGAINED POWER AND QUICKLY SHUT OFF AGAIN. ONCE ENGINE WAS TURNED OFF AND RESTARTED, IT WAS FINE, IT DID THIS TO ME 5 TIMES WITHIN 5 MILES. I ALMOST GOT HIT TWO OF THOSE TIMES BY OTHER VEHICLES, ONCE WHEN I WAS TURNING ONTO A ROAD. I AM GLAD MY KIDS WERE NOT IN IT. I AM SCARED TO DRIVE ON TWO LANE ROADS WITHOUT ROOM TO PULL OVER. *TR
SERVICE BRAKESSeptember 29, 2014
OBVIOUS CORROSION ON BRAKE LINES OF 2004 CHEVY SUBURBAN. BY JUST APPLYING THE BRAKE FOR FEW TIMES, THE BRAKE FLUID IS GUSHING UNDERNEATH THE DRIVER SIDE (BETWEEN THE FRONT AND REAR WHEELS). ALSO NOTICE RUSTING BRAKE LINES UP TO THE ENGINE HOOD (THIS THING SHOULD DEFINITELY NOT HAPPENED, I NEVER HAD A PROBLEM LIKE THIS BEFORE IN ANY VEHICLE I HAD OWNED, BRAKE LINES SHOULD LAST EVEN BEYOND THE LIFETIME OF THE VEHICLE!). I ALSO INFORMED CHEVY (TEL: 800-222-1020)ABOUT THIS LIFE SAFETY FAILURE, THIS IS A VERY SERIOUS DEFECT AND CHEVY MUST ISSUE A RECALL ON THIS CORROSION PROBLEM ON BRAKE LINES. *TR
SERVICE BRAKESSeptember 27, 2014
DRIVING DOWN HIGHWAY COMING TO RED LIGHT DEPRESSED BRAKE PEDAL, PEDAL WENT ALL THE WAY TO THE FLOOR. COULD NOT STOP VEHICLE BEFORE GOING THROUGH RED LIGHT, HELD DOWN VEHICLE HORN TO WARN OTHER DRIVERS WHICH SAVED ME FROM INJURING/KILLING SOMEONE ELSE OR MYSELF. AFTER GETTING VEHICLE ON SHOULDER OF ROAD NOTICED BRAKE FLUID DRIPPING DOWN THE FRAME RAIL ON THE DRIVERS SIDE IN FRONT OF REAR TIRE. *TR
ENGINESeptember 4, 2014
EXHAUST MANIFOLD LEAK CHECK ENGINE LIGHT ON BOLTS BROKEN ON EXHAUST MANIFOLD. *TR
SERVICE BRAKESSeptember 4, 2014
ON 8/30/14 I WAS DRIVING DOWN THE ROAD GOING ABOUT 25 MPH WHEN A CAR CAME OUT FROM A STREET ON THE LEFT SIDE AND PULLED IN FRONT OF ME WITHOUT LOOKING, I PRESSED DOWN ON THE BRAKES QUICK AND SWERVED TO THE RIGHT TO AVOID HITTING HIM, HE HAD NO IDEA AS I WAS SWERVING OUT OF THE WAY TO NOT HIT HIM, HE WAS MAKING HIS TURN, I GOT ON THE HORN AND HE JUST PULLED OVER TO THE RIGHT AND GAVE ME A WAVE AS TO SAY HE WAS SORRY. ANYWAY, WHEN I PRESSED DOWN ON THE BRAKE FAST, IT WENT ALL THE WAY TO THE FLOOR, I HAD TOTAL BRAKE FAILURE, ALL THE BRAKE FLUID LEAKED OUT FROM THE DRIVER'S SIDE NEAR THE CHASSIS, THERE WAS NO STOPPING THIS TRUCK. I DON'T SEE HOW THEY CAN SAY YOU ARE STILL ABLE TO USE THE BRAKES, YOU CAN'T PUMP THEM. IT IS NOW SITTING AT THE MECHANICS GETTING FIXED, SO FAR HE TOLD ME IT WOULD BE $600-$800 LABOR, I HAVE NOT GOTTEN BACK THE TRUCK YET AS I WRITE THIS. THE BRAKE LINES WERE SO ROTTED, IT WAS ONLY A MATTER OF TIME, AND I ONLY BOUGHT THIS 9/17/13, THE TRUCK ORIGINALLY CAME FROM PENNSYLVANIA. *TR
ENGINESeptember 4, 2014
GM TSB 06-06-019B GRADUAL COOLANT LOSS (JUNE 2007) MY VEHICLE IS SHOWING SIGNS OF COOLANT LOSS. SAMPLED OIL VIA CATERPILLAR, RESULTS SHOW COOLANT IN OIL. CHANGED OIL AND FOUND SLUDGE IN OIL FILTER. BOUGHT VEHICLE FROM A DEALER "AS IS-NO WARRANTY" . CANNOT BELIEVE A PROFESSIONAL SHOP "MISSED THIS" ON THEIR VEHICLE INSPECTION/PREP FOR RE-SALE. WILL BE TAKING TO DIFFERENT DEALER FOR COOLANT PRESSURE TEST 09.09.14 TO VERIFY WHAT I ALREADY KNOW. MY VEHICLE HAS THE CASTECH CYLINDER HEADS. THIS IS A REPAIR THAT I CANNOT PAY FOR OUT OF POCKET AT THIS TIME. I'M HOPING FOR OUT OF WARRANTY ASSISTANCE TO HELP W THIS REPAIR. FOUND THOUSANDS OF COMPLAINTS REGARDING THIS ISSUE ON-LINE AND IN GM FORUMS. SOMEONE WILL EVENTUALLY HAVE AN ENGINE SEIZE OR CATCH FIRE ON THEM. *TR
STEERING,WHEELSAugust 31, 2014
I WAS TURNING INTO DRIVEWAY WHEN I HEARD A POP THAN SOME GRINDING SO I LISTENED AND IT WAS COMING FROM FRONT TIRE. I JACKED IT UP THE WHEEL WAS LOOSE AND WHEN U FREELY TURNED THE WHEEL U HEARD GRINDING FROM THE BEARINGS BEING NO GOOD. I THINK THE WHEEL HUB ASSEMBLY IS OUT I WAS LOOKING FOR A REPLACEMENT PART WHEN I NOTICED THERE WAS A RECALL FROM 2007NFOR THEM THE CAMPAIGN NUMBER IS 07E106000 I WOULD LIKE TO KNOW IS THIS TRUE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ELECTRICAL SYSTEMAugust 4, 2014
SPEEDOMETER DOES NOT WORK OR INDICATES WRONG SPEED. MOST INSTRUMENT GAUGES ARE NOT WORKING OR ARE INTERMITTENT IN THEIR OPERATION. *TR
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJuly 17, 2014
I WAS DRIVING AT HIGHWAY SPEED JUST STARTING TO EXIT OFF RAMP BRAKES WENT TO THE FLOOR AND DASH LIGHTS CAME ON FOR BRAKES,ALSO STABILITY LOSS MESSAGE CAME ON. COULD HAVE BEEN KILLED OR HAD SERIOUS ACCIDENT.LUCKY DID NOT BUT IS A VERY SERIOUS ISSUE.BROUGHT TO SHOP AND WAS TOLD AND SHOWN ALL BRAKE LINES WERE RUSTED REAL BAD AND ONE BROKE OPEN WHILE I WAS EXITING THAT OFF RAMP.I CALLED GM BUT THEY DID NOTHING! I WAS VERY UPSET WITH THIS AND FEEL THIS SHOULD BE BROUGHT TO THE ATTENTION OF SOMEONE WHO WILL REALLY LOOK INTO THIS FOR THE SAFETY OF ALL.ALSO MY 1997 CHEVY CONVERSION VAN,AND MY HUSBANDS 2005 CHEVY SILVERADO THE SAME THING HAPPENED TO THOSE BRAKE LINES WHILE DRIVING BROKE OPEN DUE TO RUST,LOSING BRAKES WHILE DRIVING.VAN MILEAGE WAS 70000,AND SILVERADO MILEAGE WAS 75000.THIS IS SO DANGEROUS I URGE YOU TO PLEASE CHECK INTO IT BEFORE SOMEONE GETS KILLED.I RECENTLY SAW ON THE NEWS THAT SUBURU RECALLED CARS IN NORTHERN STATES FOR RUSTED BRAKE LINES SAME AS THIS.GM SHOULD BE DOING THE SAME. *TR
SERVICE BRAKESJuly 7, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD AS A RESULT THE BRAKES DID NOT RESPOND. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 91,000.
ELECTRICAL SYSTEMJuly 3, 2014
AFTER REPLACING TEMPERATURE SENSOR ON ENGINE BY GARAGE, THE TEMPERATURE GAUGE CONTINUES TO ACT WITH HIGH READINGS & NOW IT HAS PEGGED TO MAXIMUM HIGH TEMP. THIS IS DISCONCERTING AND MY WIFE & I ARE VERY NERVOUS TO DRIVE IT IN NOT KNOWING IF IT IS A REAL ISSUE OF CONCERN. EVEN THOUGH WE ARE NOT ORIGINAL OWNERS, AND THAT THERE HAS BEEN RELATED ISSUES WITH SPEEDOMETER, TEMP GAUGE, SENSOR, AND MORE COVERED BY COMPANY, THEY WILL NOT DO SO NOW ACCORDING TO LOCAL CHEVY DEALERSHIP & ETHICALLY I THINK ONCE THE REPAIRS HAVE BEEN NOTED AND THEN SHOW UP SHOULD BE HONORED. I BELIEVE THAT THE COMPANY WOULD HAVE SET ASIDE THE PARTS AND MONEY TO INSTALL. VIDEO OF REPAIR LOOKS LIKE A SKILLED MECHANIC COULD RESET ORIGINAL MILES ON CURRENT BAD GAUGE SET TO REPLACEMENT AND POP IN WITHIN 15-30 MINUTES. COST FOR PANEL IS ABOUT $300 AND IF I SHIP IT OUT TO AN ONLINE REPAIR CENTER THEY'LL CHARGE ABOUT $90 FOR REPLACEMENT PART WITH UPGRADED PARTS FOR DURABILITY. AS A VETERAN WHO HAD TO RETIRE FROM A CIVILIAN JOB EARLY DUE TO MY DISABILITIES AND THE MONEY THESE CAR COMPANIES RECEIVED FROM BANK CRASHES STABILIZATION IN THE TIME OF OFFERED REPLACEMENT WOULDN'T I BE ELIGIBLE BASED ON THAT? *TR
VEHICLE SPEED CONTROL,ENGINEJune 30, 2014
I WAS TRAVELING DOWN THE ROAD AT 60 MPH WHEN THE DISPLAY SAID "REDUCED ENGINE POWER" AND MY VEHICLE DECREASED IN POWER. IT DIDN'T MATTER HOW MUCH I PRESSED THE ACCELERATOR THE CAR WOULD ONLY GO 10 MILES AN HOUR. I PULLED OVER, CHECKED UNDER THE HOOD, EVERYTHING LOOKED FINE. STARTED IT AGAIN, IT DROVE FINE FOR ABOUT 2 MILES THEN THE SAME MESSAGE WAS DISPLAYED. I TURNED AROUND AND HEADED HOME DRIVING 10 MILES AN HOUR. *TR
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJune 30, 2014
I HAD THE VEHICLE IN PARK, ON A HILL, AND WHEN I SHIFTED IT INTO DRIVE, FELT A POP IN THE PEDAL. THEN THE BRAKES WOULD NOT HOLD THE VEHICLE. I HAD A VERY DIFFICULT TIME STOPPING THE VEHICLE DUE TO THE LOSS OF BRAKE PRESSURE. THE BRAKES PEDAL WOULD JUST FALL TO THE FLOOR. MY HUSBAND CAME OUT AND FOUND ONE OF THE REAR BRAKE LINES WAS RUSTED AND LEAKING FLUID. THE BRAKE LINES HAVE VISIBLE RUST ON THE OUTSIDE OF THEM. *TR
SERVICE BRAKESJune 23, 2014
COMPLETE FAILURE OF BRAKES WHILE DRIVING, COASTED TO STOP WITH ASSISTANCE OF PARKING BRAKE. UPON INSPECTION IT WAS FOUND THAT ALL BRAKE LINES ARE SEVERELY RUSTED TO A FAILURE POINT, THE ONE LINE THAT FAILED WAS FOR THE REAR BRAKES FROM THE BLOCK DEVICE UNDER THE DRIVERS SIDE INNER FRAME RAIL (ABS UNIT OR BOOSTER) FOR A VERY WELL KEPT FAMILY VEHICLE WITH LOW MILES AND NO SUBSTANTIAL RUST ANYWHERE ELSE BUT THE BRAKE LINES, AND THIS ONE AREA THAT GETS CONSTANT ROAD SPRAY DIRECTLY AT THE LINES AND BLOCK/BOOSTER/ABS ON THE INNER FRAME DRIVERS SIDE. THIS WAS A SHOCK TO FIND, AND NOW AFTER LOOKING ONLINE THAT NHTSA HAS THE LONGEST OPEN CASE WITH CHEVY FOR 99-02 AND SEEMS LIKE IT WILL SPREAD TO 07 SOMETHING NEEDS TO BE DONE FOR PUBLIC SAFETY. THIS SUBURBAN WEIGHS LIKE 6000 POUNDS, A TANK, AND WILL CRUSH ANYTHING IN ITS WAY IF THE BRAKES DO NOT WORK. I HAVE HAD SEVERAL OTHER MAKES/MODELS OF CARS & TRUCKS AND THE ONLY TIME I HAVE EVER NEEDED TO REPLACE A BRAKE LINE WAS ON MY OLD 1984 DODGE RAM PICKUP I PLOW SNOW WITH ALL THE TIME AND IT WAS 25YRS OLD AT THAT TIME NOT 10YRS OLD LIKE THE CHEVY. WE NEED IMMEDIATE ACTION TO ENSURE THE SAFETY OF ALL OF THE THOUSANDS WITH THIS SAME ISSUE ON CHEVY TRUCKS/SUV'S. PURCHASED NEW IN MANCHESTER CT FOR OVER $36,000 IN APRIL 2004.. I DO NOT HAVE THE $1000+ ON HAND TO HAVE THIS REPAIR COMPLETED AT THIS TIME WITH 2 CHILDREN IN COLLEGE AND 2 MORE SOON TO BE. *TR
ENGINE AND ENGINE COOLING,ENGINEJune 17, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED WHILE STARTING THE IGNITION, A LOUD KNOCKING NOISE EMITTED FROM THE ENGINE. IN ADDITION, COOLANT WAS DISPENSED INTO THE RADIATOR RESERVOIR EVERY TWO DAYS WITHOUT COOLANT VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE WATER PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
ENGINEMay 22, 2014
DRIVING ON INTERSTATE ROAD AND THE VEHICLE CEASED RUNNING. PULLED OFF ROAD AND HAD TO BE TOWED BACK TO GARAGE. NO VEHICLE FUNCTION WORKED EXCEPT EMERGENCY FLASHERS. VEHICLE JUST "DIED" AND STOPPED OPERATING. *TR
SERVICE BRAKESMay 22, 2014
THE MASTER CYLINDER AND BRAKE LINE CAUSED A COMPLETE BRAKE FAILURE. ALL THE BRAKE LINES ARE SEVERELY RUSTED, COMPROMISED, AND ALL MUST BE REPLACED. FORTUNATELY THE FAILURE HAPPENED IN A RESTAURANT DRIVE THROUGH. MOMENTS BEFORE PULLING INTO THE DRIVE THROUGH, I WAS DRIVING MY DAUGHTER ON A BUSY ROADWAY WITH A 50 MPH SPEED LIMIT. I DO NOT FEEL BRAKE LINES SHOULD BE MADE OF MATERIALS THAT CAN CORRODE AND FAIL WITHOUT ANY WARNING WHATSOEVER. THE TRUCK IS VERY WELL MAINTAINED. WITH NON-CORROSIVE METALS AVAILABLE FOR BRAKE TUBING IT IS INEXCUSABLE FROM A SAFETY PERSPECTIVE. THE GOVERNMENT NEEDS TO ADDRESS THIS TO PREVENT CLEARLY FORESEEABLE INJURIES AND DEATHS. *TR
SERVICE BRAKESMay 15, 2014
BRAKE LINE FAILED DUE TO RUST CORROSION. DEPRESSED BRAKE PEDAL IN THE DRIVEWAY AND BRAKE LINE BROKE BELOW DRIVER'S DOOR AND CAUSED BRAKES TO FAIL. *TR
VEHICLE SPEED CONTROL,ENGINEMay 7, 2014
DRIVING DOWN THE ROAD, WHEN ALL OF A SUDDEN "REDUCED ENGINE POWER". REPLACED THE THROTTLE BODY, PEDAL SENSOR, AND WIRING HARNESS WITHOUT ANY SUCCESS. GM WANTS 150 JUST TO PLUG IT INTO THEIR COMPUTER TO TELL ME WHAT I CAN GET DOWN FOR FREE WITH MY BUDDIES CODE READER....NO I WON'T LET MY WIFE OR CHILDREN DRIVE THE CAR. I ONLY DRIVE IT TO AND FROM WORK. HAD TO GO OUT AND BUY A TOYOTA JUST TO KEEP MY MIND AT EASE SO MY WIFE AND OR KIDS WON'T GET KILLED FROM THIS PROBLEM. IT SEEMS LIKE CHEVY/GMC DOESN'T CARE ABOUT THIS ISSUE UNTIL MULTIPLE PEOPLE DIE FROM THIS. I HOPE TO SEE THAT THEY WILL DO THE RIGHT THING. THINKING OF CONTACTING MY CONGRESS REPRESENTATIVE TO SEE WHAT THEY CAN DO TO HELP OUT US THAT ARE DEALING WITH THIS ISSUE. NOBODY ELSE IS. *TR
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLApril 15, 2014
THE SPEEDOMETER IS COMPLETELY GONE ALONG WITH SEVERAL GAUGES SUCH AS THE OIL, GAS, AND RPM METERS. I AM UNABLE TO TELL HOW MUCH GAS I HAVE OR HOW FAST I AM GOING. THIS HAS HAPPENED A LOT TO THESE VEHICLES OVER THE PAST 10 YEARS. GM OFFERED A REPAIR BUT ONLY FOR VEHICLES WHO WERE NOT OVER A CERTAIN MILEAGE. THIS IS A SAFETY ISSUE AND NEEDS TO BE REPAIRED IN ALL VEHICLES. ADDITIONAL, THE ELECTRICAL SYSTEM IS OUT OF WHACK. MY HEATED SEATS TURN ALL THE WAY UP TO HIGH WITHOUT ME PRESSING ANYTHING. MY TV SYSTEM IS NOT WORKING. EVERYTHING SEEMS TO BE FALLING APART. *TT
STEERINGFebruary 20, 2014
TL-THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH. THE STEERING WHEEL SEIZED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD IN HER SUB DIVISION. THE CONTACT HAD THE VEHICLE PUSHED INTO HER DRIVEWAY. THE VEHICLE HAD NOT BEEN TAKEN TO AN DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN MADE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 100,000.LJ
SERVICE BRAKESFebruary 11, 2014
BRAKE PEDAL WENT TO THE FLOOR. CAUSE WAS CORRODED BRAKE LINE THAT HAD LEAKED. *TR
SERVICE BRAKESJanuary 16, 2014
I WAS DRIVING DOWN THE ROAD AND THE BRAKE PEDAL WENT TO THE FLOOR WHEN I TRIED TO APPLY THE BRAKES. I HAD TO REPEATEDLY PUMP THE BRAKES TO GET THE SUBURBAN TO STOP. I AM LUCKY THAT I WAS NOT PULLING THE BOAT WHEN THIS HAPPENED. *TR
SERVICE BRAKESJanuary 3, 2014
THE BRAKE LINE UNDER THE DRIVER'S DOOR RUPTURED AND CAUSED A COMPLETE BRAKE FAILURE. ALL THE BRAKE LINES ARE SEVERELY RUSTED, COMPROMISED, AND ALL MUST BE REPLACED. FORTUNATELY THE FAILURE HAPPENED IN PARKING LOT AND MY SON WAS ABLE TO GET THE CAR HOME WITHOUT HAVING AN ACCIDENT BUT THAT WAS MERELY FORTUITOUS. THERE IS ABSOLUTELY NO REASON THAT PERMANENT BRAKE LINES SHOULD FAIL. THE TRUCK IS USED VERY INFREQUENTLY AND IS WELL MAINTAINED. HAD I OR A MEMBER OF MY FAMILY BEEN DRIVING ON THE INTERSTATE SOMEONE MOST LIKELY WOULD HAVE BEEN SEVERELY INJURED OR KILLED. I AM 60 YEARS OLD AND HAVE OWNED CARS SINCE I WAS 17 AND I HAVE NEVER EXPERIENCED A BRAKE HARD LINE RUPTURE. WITH THE NON-CORROSIVE METALS AVAILABLE FOR BRAKE TUBING IT IS INEXCUSABLE FROM A SAFETY PERSPECTIVE. THE GOVERNMENT NEEDS TO TAKE ACTION AGAINST GM TO PREVENT CLEARLY FORESEEABLE INJURIES AND DEATHS. *TR
STRUCTUREDecember 2, 2013
THE REAR WINDOW LIFT HINGE ATTACHED TO THE GLASS TO THE TAILGATE IS DEFECTIVE. AFTER RESEARCHING THIS HINGE ONLINE, I LOCATED SEVERAL WITH THE SAME PROBLEM. THIS COULD CAUSE SEVERAL PROBLEMS IF THE GLASS WERE TO SEPARATE DURING TRAVEL AND SHOULD BE A HUGE SAFETY CONCERN FOR CHEVROLET. THE ESTIMATED REPAIR COST IS $1,300.00 FOR A DEFECTIVE PART THAT WILL JUST RE-OCCUR WITH IN A FEW YEARS AS SOME OF THE COMPLAINANTS OBSERVED ONLINE BY NEW OWNERS OF 2 YEARS. THIS PART IS DEFECTIVE AND NOT DUE TO NORMAL WEAR AND TARE. *TR
SERVICE BRAKESNovember 15, 2013
I WAS DRIVING AT LOW SPEED WHEN I PRESSED MY FOOT ON THE BRAKE AND IT WENT COMPLETELY TO THE FLOOR. LOOKED UNDER THE VEHICLE AND THE BRAKELINE HAD RUSTED THROUGH THE LINE. *TR
SERVICE BRAKESNovember 7, 2013
SEVERE BRAKE LINE CORROSION UNDER VEHICLE. *TR
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKESOctober 26, 2013
I LIVE NEAR FREDERICK, MARYLAND AND TODAY I DROVE MY 2004 SUBURBAN DOWN TO THE CUL DE SAC AT THE END OF OUR STREET GOING AROUND 20MPH, BUT WHEN I PRESSED THE BRAKES, I FELT THEM GO ALMOST TO THE FLOOR, SO I PUMPED/PRESSED THEM AGAIN TWICE AND EACH TIME THEY THEN WENT FULLY TO THE FLOOR BUT THE TRUCK WAS NOT STOPPING. I MANAGED TO PUT THE VEHICLE IN NEUTRAL AND PRESS THE EMERGENCY BRAKE TO GET THE VEHICLE STOPPED WITH THE FRONT TIRES JUST 3 FEET FROM MY NEIGHBORS LAWN. I THEN GOT OUT AND LOOKED UNDER THE VEHICLE AND THERE WAS BRAKE FLUID EVERYWHERE ALONG WITH A TRAIL OF IT ABOUT 30-40 FEET UP THE STREET FROM WHERE I FIRST PRESSED THE BRAKES. I TOWED THE TRUCK BACK TO MY DRIVEWAY AND LOOKED UNDERNEATH AND CAN SEE THAT ALL OF THE STEEL BRAKE LINES ARE HEAVILY RUSTED ALONG THE FRAME BELOW THE DRIVERS DOOR AREA. I COULD SEE THAT ONE OF THE LINES CLEARLY RUPTURED AND SPRAYED BRAKE FLUID EVERYWHERE. I STARTED LOOKING ON THE INTERNET AND SEE THE SAME SYMPTOM/PROBLEMS ARE ALREADY LISTED AS UNDER INVESTIGATION FOR 1999-2003 CHEVY TRUCKS UNDER NHTSA ACTION NUMBER : PE10010. MINE IS A 2004 MODEL YEAR BUT IT MAY HAVE BEEN BUILT IN LATE 2003. IN ANY CASE, I WAS EXTREMELY LUCKY THAT IT HAPPENED IN MY NEIGHBORHOOD AT 20MPH AND NOT ON THE HIGHWAY OR WHILE TOWING. CLEARLY GM HAS A PROBLEM AND THESE TRUCKS THAT NEEDS TO BE RECALLED AS THIS PROBLEM COULD KILL PEOPLE VERY EASILY! *TR
SERVICE BRAKESOctober 24, 2013
I TURNED ON MY ENGINE WITH MY KIDS IN THE CAR AND PUT THE SUV IN REVERSE. THE CAR IMMEDIATELY STARTED TO MOVE EVEN WITH MY FRONT ON THE BRAKE WHILE PUTTING IT IN REVERSE AND I TRIED TO PRESS THE BRAKE AND IT WENT STRAIGHT DOWN TO THE FLOOR. I PUT THE CAR BACK IN PARK AND THIS STOPPED THE VEHICLE. HAD I BEEN ON THE ROAD I WOULD HAVE CRASHED. THERE WAS NO WARNING ABOUT BRAKE FLUID BEING LOW AND THE CAR HAD BEEN DRIVEN THE NIGHT BEFORE AT 8:30 PM. MY HUSBAND LOOKED NEAR THE DRIVER SIDE REAR TIRE AND SAW THE BRAKE LINE DRIPPING ALL THE BRAKE FLUID OUT ON THE DRIVEWAY ALL RUSTED. WHY WASN'T THIS MADE WITH STAINLESS STEEL? THIS IS A CAR FOR FAMILIES WHICH MEANS MORE THAN LIKELY IT WILL HAVE A CHILD IN THE CAR WHEN IT IS BEING DRIVEN. THIS NEEDS TO BE RECALLED AND FIXED. *TR
SERVICE BRAKESOctober 24, 2013
BRAKES FAILED WHILE DRIVING....NOTICED SLIGHT BRAKE PEDAL LOSS , THEN TOTAL FAILURE WITHIN MINUTES...MECHANIC SAID THAT THE BRAKE LINES FAILED BECAUSE THEY WERE CORRODED AND WOULD ALL HAVE TO BE REPLACED..THANK YOU FOR LOOKING INTO THIS AND ALL OTHER BRAKE LINE FAILURES OF ANY GMC MADE VEHICLES. *TR
SERVICE BRAKESSeptember 23, 2013
COMPLETE BRAKE FAILURE WITHOUT ANY WARNING. ANOTHER BRAKE LINE COMPLETELY CORRODED AD INOPERABLE. HAD SAME ISSUE ON ANOTHER BRAKE LINE 6-MONTHS EARLIER. NO REPLACEMENT PARTS AVAILABLE TO CONNECT TO REMAINING LIES. THE VEHICLE HAD BEEN RUNNING ERRANDS PICKING UP AND DROPPING OFF CHILDREN WHEN FAILURE OCCURRED.
TIRESSeptember 7, 2013
WHILE DRIVING AT ABOUT 45 THE TIRE WENT FLAT. THE TIRE HAD SEVERAL CRACKS AROUND THE SHOULDER AND APPEARS SEVERAL WERE GETTING READY TO CHUNK OFF. A COUPLE APPEAR TO GO ALL THE WAY THROUGH THE TIRE CAUSING THE AIR LOSS.
SERVICE BRAKESAugust 26, 2013
2 SEPARATE INCIDENTS OF BRAKE FAILURE WITH CORRODED BRAKE LINES OF 2004 CHEVY SUBURBAN WITH UNDER 100K MILES. FIRST WAS IN JANUARY 2013, COMPLETE LOSE OF BRAKES WHILE DRIVING IN PARKING LOT. TAKEN TO REPAIR SHOP AND NEEDED COMPLETE REPLACEMENT OF CORRODED FRONT BRAKE LINES, CALIPERS ETC. AT THE TIME, WE HAD THE REAR BRAKE LINES INSPECTED AND REPAIR SHOP STATED THEY SEAMED OK. SECOND INCIDENT HAPPENED ON AUGUST 24, 2013. TRAVELING ON I-495 IN MASSACHUSETTS (WHILE PULLING A BOAT TRAILER) AND APPLIED BRAKES TO SLOW FOR TRAFFIC AHEAD AND BRAKE PEDAL IMMEDIATELY WENT SOFT AND ALMOST COMPLETELY TO THE FLOOR AND THEN BRAKE WARNING LIGHT CAME ON. I HAD TO SWERVE INTO BREAKDOWN LANE TO AVOID SLOWED TRAFFIC AHEAD AS ONLY FRONT BRAKES WERE WORKING.(ALONG WITH TRAILER BRAKES) AND CAR COULD NOT SLOW ENOUGH TO STOP. AFTER NEARLY CASING A MAJOR ACCIDENT, WAS ABLE TO GET OFF THE EXIT AND DRIVE TO NEAREST SEARS REPAIR SHOP (1/4 MILE DOWN THE ROAD). AFTER BRAKE INSPECTION, COMPLETELY CORRODED BACK BRAKE LINES AND CALIPERS NEEDED TO BE REPLACED. *TR
SERVICE BRAKESAugust 15, 2013
MY 16 YEAR OLD DAUGHTER WAS BEHIND THE WHEEL; IN LINE AT DRIVE-THROUGH. THE BRAKE PEDAL WENT TO THE FLOOR AND THE BRAKE LIGHT CAME ON IN THE DASH BOARD AS THE VEHICLE BEGAN DRIFTING FORWARD. THE MESSAGE CENTER IN THE DASH DISPLAYED "SERVICE BRAKE SYSTEM." LUCKILY SHE WAS ABLE TO MANEUVER INTO A PARKING SPACE WITHOUT INCIDENT. THE BRAKE LINES HAVE FAILED - RUSTED THROUGH. IT IS UNCONSCIONABLE TO PRODUCE A VEHICLE THAT SELLS FOR OVER $45,000.00 THAT WON'T EVEN LAST 10 YEARS...ESPECIALLY WHEN SUCH A FAILURE IS LIKELY TO HAVE CATASTOPHIC CONSEQUENCES. WE WERE VERY LUCKY THAT NO ONE WAS SERIOUSLY HURT DUE TO THIS PREMATURE FAILURE. *TR
ELECTRICAL SYSTEMJuly 4, 2013
THE ENTIRE CONTROL PANEL ON THE DASH WILL GO OUT INCLUDING: SPEEDOMETER, RPM, GAS, OIL, ETC. WHEN THIS HAPPENS THE MESSAGE CENTER, INCLUDING THE ODOMETER, IS BLANK ALSO. AT FIRST THIS HAPPENED PERIODICALLY UPON STARTING UP THE VEHICLE IT WOULD NOT COME ON BUT WOULD COME OWN A FEW MINUTES AFTER DRIVING. THEN IT STARTED NOT COMING ON AT ALL. *TR
ELECTRICAL SYSTEMJune 12, 2013
SPEEDOMETER READS THAT I'M GOING FASTER THAN I AM. I CANNOT TELL HOW FAST I AM GOING. WHEN THE VEHICLE IS OFF IT REGISTERS 10MPH. THIS CONCERNS ME GREATLY SINCE THIS IS MY ONLY VEHICLE AND I HAVE THREE CHILDREN THAT RIDE WITH ME EVERYWHERE I GO. I RESEARCHED THIS ON THE INTERNET HAVE FOUND MANY PROBLEMS WITH THE SPEEDOMETER ON THIS VEHICLE. SHOULD BE A RECALL. THIS IS DANGEROUS!!!! *TR
STEERINGJune 2, 2013
IT MAKES A CLUNKING NOISE WHEN TURNING THE STEERING WHEEL. *TR
POWER TRAINMay 20, 2013
THE VEHICLE IS A 4WD SUBURBAN 1500. WITH 2 WD DRIVE SELECTED AND DRIVING AT VARIOUS SPEEDS FROM 5 MPH TO 60 MPH THE VEHICLE WILL GO INTO NEUTRAL. THIS HAS HAPPENED 7 OR 8 TIMES. EACH TIME WAS IN TRAFFIC WHICH REQUIRED ILLUMINATING EMERGENCY FLASHERS AND PULLING TO SIDE OF ROAD. EVERY TIME PRESENTED A SAFETY ISSUE AND WAS FORTUNATE IT DIDN'T CAUSE AN ACCIDENT. ON ONE OCCASION I HAD JUST PASSED A SEMI ON THE INTERSTATE AND HAD JUST PULLED BACK INTO TRUCKS LANE WHEN IT OCCURRED. DEALERSHIP COULD NOT DETECT A PROBLEM. THE GEAR SHIFT SELECTOR REMAINS IN "DRIVE", THE DASH SELECTOR REMAINS ILLUMINATED IN 2WD AND I GET NO MESSAGES ON INSTRUMENT PANEL MESSAGE CENTER. TO TROUBLESHOOT I SELECTED "AUTO 4 WD" ON DASH SELECTOR AND OPERATED FOR A WEEK WITH NO PROBLEM. I THEN SELECTED 2 WD AND THE PROBLEM REAPPEARED WITHIN 2 HOURS OF OPERATION. ONCE I STOPPED, I SELECTED 1,2,3 AND R ON GEAR SELECTOR WITH NO EFFECT. SELECTED NEUTRAL AND TURNED IGNITION OFF AND THEN RESTARTED WITH NO EFFECT (ON PREVIOUS OCCASION I HAD SELECTED PARK WITH VEHICLE RUNNING AND NOTICED A GEAR GRINDING NOISE SO DIDN'T WANT TO DO THAT AGAIN WITH ENGINE RUNNING). TURNED IGNITION OFF WITH GEAR SELECTOR IN NEUTRAL AND SELECTED AUTO 4 WD AND THEN RESTARTED ENGINE WHICH TOOK CARE OF PROBLEM. *TR
TIRESApril 26, 2013
WE WERE DRIVING SOUTHBOUND ON US HWY 131 JUST NORTH OF KALAMAZOO, MI. OUR WILDERNESS AT P255/70R16 SHREDDED AND ALMOST CAUSED US TO ROLL OVER. THE DAMAGE DONE TO THE VEHICLE WAS APPROXIMATELY $2400 PLUS $197 FOR TWO TIRES. WE BOUGHT SUBURBAN FROM A FORD DEALER IN WI IN DECEMBER 2011. THE TIRES WERE ON THE VEHICLE. WE FOUND OUT THAT THEY WERE RECALLED AND ALSO WERE 14 YEARS OLD. WE WENT TO THE FORD DEALER TO SEE ABOUT BEING REIMBURSED FOR THE TWO TIRES THAT THEY KNOWINGLY PUT ON THE SUBURBAN. THEY ACKNOWLEDGED THAT THEY PUT THE TIRES ON BUT CLAIMED IT WASN'T THEIR FAULT AND THEY DIDN'T HAVE TO KNOW ALL THE TIRES THAT HAVE BEEN RECALLED. WE THEN FILED A COMPLAINT WITH FIRESTONE. NINE MONTHS AFTER WE FILED THE COMPLAINT, SENT THE EVIDENCE, ALL PAPERWORK, THE TIRE WITH SHREDDED PIECES, AND COST OF REPAIRS, WE RECEIVED A NOTE THAT FIRESTONE WAS NOT LIABLE, THAT THE TIRE WAS 14 YEARS OLD, AND THAT THEY WOULD ONLY PAY FOR ONE TIRE. THEY SAID THAT THE TIRE WAS NOT PROPERLY INFLATED. WE TOOK THE AIR OUT WHEN IT WAS SENT BECAUSE UPS WOULDN'T TAKE IT WITH AIR IN IT. WE CURRENTLY HAVE THE SECOND TIRE. IT HAS EXCELLENT TREAD. THERE IS NO WAY OF KNOWING FROM LOOKING AT IT THAT IT IS A HAZARD. SHOULDN'T A TIRE COMPANY THAT RECALLED TIRES HAVE TO REPLACE THEM EVEN IF THEY ARE OLD? WE HAVE PICTURES TO SHOW THAT THE TIRE WENT COMPLETELY BALD AND NEVER WENT FLAT. *TR
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKESJanuary 25, 2013
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND. THE CONTACT APPLIED EXCESSIVE PRESSURE TO THE BRAKE PEDAL BEFORE THE VEHICLE RESPONDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE MECHANIC ADVISED THAT THE HYDRO BOOST WOULD HAVE TO BE REPLACED BECAUSE BRAKE FLUID AND POWER STEERING FLUID WAS LEAKING FROM THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 05V043000 (SERVICE BRAKES, HYDRAULIC) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. *TR
SERVICE BRAKESJanuary 20, 2013
THE BRAKES ON MY 2004 CHEVROLET SUBURBAN 2500 FAILED DURING AN ATTEMPTED STOP. THE PEDAL TRAVELED ALL THE WAY TO THE FLOOR. SUBSEQUENT TESTING OF THE BRAKES REVEALED THAT THERE WAS AT LEAST ONE BRAKE FLUID LEAK FROM LINES LEAVING THE MASTER CYLINDER WHICH WAS SPRAYING BRAKE FLUID ONTO THE ENGINE CAUSING SMOKING. THE VEHICLE WAS TOWED TO A CHEVROLET DEALERSHIP FOR REPAIR AND I WAS TOLD THAT THE BRAKE LINES HAD CORRODED THROUGH CAUSING LOSS OF BRAKE FLUID AND LOSS OF BRAKING CAPABILITY. IT WAS STATED BY THE DEALERSHIP THAT THIS CORROSION WAS DUE TO ROAD CONDITIONS WHERE SALT IS USED ON THE ROADS FOR WINTER DRIVING. THE VEHICLE HAD APPROXIMATELY 42,000 MILES ON IT WHEN THE BRAKE FAILURE OCCURRED. THE COST OF THE REPAIR WAS APPROXIMATELY $2,500. THE VEHICLE HAS NEVER BEEN USED FOR SNOW PLOWING OR SPREADING ROAD SALT. *TR
ELECTRICAL SYSTEMDecember 8, 2012
INSTRUMENT CLUSTER FAILED .TOOK VEHICLE TO DEALER ,THEY WANTED $500 TO REPLACE. TOOK IT BACK SEVERAL MONTHS LATER AND TRIED TO NEGOTIATE A LOWER PRICE AND ALSO FOUND THAT THIS HAS BEEN A WIDESPREAD PROBLEM AND THAT SOME CUSTOMERS REPORT ONLINE THAT THEY HAVE GOT THE DEALER TO REPLACE AT NO COST. MY CLUSTER HAS NOT BEEN REPAIRED AND I AM SEEKING TO HAVE GM REPAIR IT FOR FREE.. *TR
SERVICE BRAKESNovember 21, 2012
DURING STOP AND GO TRAFFIC, THE BRAKES WERE APPLIED SUDDENLY AND THE PEDAL WENT TO THE FLOOR. THE "SERVICE BRAKE SYSTEM" WARNING MESSAGE CAME ON AS WELL AS THE BRAKE "IDIOT" LIGHT. *TR
SERVICE BRAKESNovember 5, 2012
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND DEPRESSING THE BRAKES, THE PEDAL WENT STRAIGHT TO THE FLOOR BOARD. THE CONTACT IMMEDIATELY PUT HIS EMERGENCY BRAKES ON TO AVOID A CRASH. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 106,000. ..UPDATED 03/18/13 *BF THE CONSUMER STATED THE VEHICLE WAS INSPECTED BY A DEALER BEFORE AND AFTER THE INCIDENT. THE VEHICLE WAS REPAIRED. THE CONSUMER HAS PICTURES AND OLD PARTS. UPDATED 04/02/2013 *JS
SERVICE BRAKESOctober 31, 2012
WHILE VEHICLE WAS STATIONARY AT IDLE I NOTED EXCESSIVE BRAKE PEDAL TRAVEL AFTER PLACING MY RIGHT FOOT ON THE BRAKE. THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOOR BOARD AND WAS VERY SLOW IN RETURN. I SHUT THE VEHICLE OFF AND VISUALLY CHECKED THE MASTER CYLINDER AND CONNECTIONS. I NOTED THE MASTER CYLINDER BRAKE FLUID RESERVOIR WAS NOT COMPLETELY AT THE FULL MARK. I CONTINUED TO OBSERVE THE HYDRAULIC CONNECTIONS AND FOUND NO ACTIVE LEAK AND NO FLUID ON THE GROUND BENEATH THE VEHICLE. I DROVE THE VEHICLE TO A REPAIR SHOP IN TOWN (OUT OF STATE VISIT) ADVISING THE SHOP OWNER OF THE PROBLEM INVOLVING BRAKE TRAVEL. A MECHANIC DETERMINED THE BRAKE LINES ON MY VEHICLE WERE ROUTED ALONG THE VEHICLE FRAME, MADE OF STEEL, AND UNPROTECTED RESULTING IN CORROSION, HOLES, AND ACTIVE LEAKS. TWO OF THE LINES WERE REPAIRED AND NOW THE REMAINING TWO LINES REQUIRE REPAIR. I OBSERVED AND NOTED CORROSION OF THE BRAKE LINE DISTRIBUTION SYSTEM ALONG THE VEHICLE FRAME RUNNING TO THE REAR OF THE VEHICLE AND CROSSING OVER THE RIGHT SIDE. I BELIEVE THE BRAKE LINE CORRODED AND FAILED IMMEDIATELY BEHIND THE DRIVER'S SIDE LOCATED IMMEDIATELY NEXT TO THE VEHICLE IDENTIFICATION TAG. THIS LOCATION WAS OBSCURED FROM VIEW BECAUSE A PLASTIC WIRING HARNESS IS ROUTED BETWEEN THE BRAKE LINES AND EXTERIOR OF THE FRAME. I BELIEVE THE PLACEMENT OF THE PLASTIC CONDUIT CONCEALS VISION / INSPECTION OF CORRODING BRAKE LINES. I BELIEVE UNPROTECTED STEEL BRAKE LINES ARE SUBJECT TO PHYSICAL ABRASION AND MOISTURE BETWEEN THE UNPROTECTED BRAKE LINE AND THE VEHICLE FRAME RESULTING IN BRAKE LINE FATIGUE AND WATER BASED CORROSION RESULTING IN HOLES AND FAILURE OF THE HYDRAULIC BRAKE SYSTEM. I NEVER OBSERVED THE OPERATION OF THE "BRAKE" ICON LOCATED ON THE VEHICLE MESSAGE PANEL. *TR
SERVICE BRAKESOctober 29, 2012
WHILE DRIVING IN AN URBAN AREA I NOTICED THAT MY BRAKE PEDAL WAS GOING DOWN MORE THAN USUAL AND WENT DOWN EVEN MORE AS I WAITED FOR THE TRAFFIC SIGNAL TO CHANGE. WHEN I GOT HOME I CHECKED THE BRAKE FLUID RESERVOIR AND FOUND THE LEVEL ABOUT AN INCH LOWER THAN NORMAL. I LOOKED UNDER THE VEHICLE AND SAW A SMALL POOL OF BRAKE FLUID FORMING ON THE DRIVE UNDER THE DRIVERS SEAT. FURTHER SEARCH SHOWED THAT A BRAKE LINE WAS LEAKING AND ALL THE LINES WERE BADLY CORRODED. I CALLED A LOCAL CHEVY DEALER AND CAREFULLY DROVE THE CAR TO THE DEALERSHIP AFTER ADDING FLUID TO THE RESERVOIR. THE DEALER CONFIRMED MY FINDING AND INDICATED THAT ALL THE LINES WERE SO BADLY RUSTED THAT THEY WOULD PROBABLY FAIL SOON. WHILE THE VEHICLE WAS ON THE LIFT THEY ALLOWED ME TO SEE THE LINES IN THEIR CURRENT CONDITION. THE LABOR TO REPLACE THE LINES WAS $1,200. *TR
ELECTRICAL SYSTEMOctober 14, 2012
THE SPEEDOMETER GIVES A FALSE READING THAT COULD CAUSE OPERATION OF THE VEHICLE AT AN UNSAFE SPEED. THIS FIRST HAPPENED WHILE DRIVING WITH MY FAMILY. I NOTICED THAT THE SPEEDOMETER SEEMED TO BE GIVING A FALSE READING. USING A GPS MY WIFE WAS ABLE TO CONFIRM THAT I WAS UNKNOWINGLY TRAVELING AT A SPEED VERY DIFFERENT THAN THE SPEED LIMIT. THE ISSUE IS INTERMITTENT . THE DEALER SAYS THIS IS A KNOWN PROBLEM BUT WILL NOT FIX IT DESPITE THE OBVIOUS SAFETY CONCERNS. *TR
SERVICE BRAKESOctober 4, 2012
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THE DRIVER WAS TRAVELING 10 MPH WHEN THE BRAKES WERE DEPRESSED AND THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGE WAS 112,000.
ENGINESeptember 20, 2012
THE REAR EXHAUST MANIFOLD BOLTS ON BOTH THE DRIVER'S SIDE AND PASSENGER SIDE ARE BROKE AND NOW THE VEHICLE HAS AN EXHAUST LEAK. *TR
SERVICE BRAKES, HYDRAULICSeptember 17, 2012
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE PARKED, THE DRIVER DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND. THE PARKING BRAKE WAS APPLIED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE BRAKE LINES HAD CORRODED FROM THE INSIDE AND WOULD HAVE TO BE REPLACED ALONG WITH THE BRAKE PADS AND ROTORS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. ...UPDATED 10/17/12 *BF THE CONSUMER STATED THE VEHICLE DID NOT SHOW ANY WARNING LIGHTS. GM OFFERED A CREDIT TOWARDS PURCHASING A NEW CHEVROLET VEHICLE. THE CONSUMER DECLINED. UPDATED 10/17/2012 *JS THE CONSUMER ALSO STATED THE CALIPERS WERE SEVERELY RUSTED, ALONG WITH THE FRONT CALIPER HOSES AND FRONT ROTORS, WHICH CAUSED THE BRAKE PADS TO CRACK AND WEAR UNEVENLY. UPDATED EVOQ 10/24/12 UPDATED EVOQ 11/21/12
SERVICE BRAKESSeptember 7, 2012
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TURNED THE VEHICLE OFF HOWEVER, THE ABS CONTINUED IN OPERATION, CAUSING THE BATTERY TO DRAIN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINESeptember 3, 2012
THE VEHICLE WILL SHUT OFF AT INTERSTATE AND LOW SPEEDS AND SHOW REDUCED POWER AND STABILITY SYSTEM DISABLED. THIS IS VERY DANGEROUS, I WAS NEARLY KILLED ON THE INTERSTATE BY AND 18 WHEELER COMING UP BEHIND ME WHEN THE ENGINE SHUT DOWN.. *TR
WHEELS,UNKNOWN OR OTHERAugust 24, 2012
I RECEIVED A LETTER DATED JULY 2, 2012 THAT INDICATED THAT THE TIRES I PREVIOUSLY PURCHASED FROM PEPBOYS WERE DEFECTIVE AND COULD BLOW APART WHILE DRIVING. THE TIRES HAD DOT SERIAL NUMBER UT T6 PA7. SO, I TOOK THE LETTER AND VEHICLE BACK TO PEPBOYS BUT THEY WERE NOT AWARE OF THE RECALL. IN ANY EVENT, THEY DID REPLACE ALL FOUR TIRES FREE OF CHARGE. HOWEVER, IT SEEMS THAT ARE STILL SELLING THE DEFECTIVE TIRES BECASE THE TIRES THEY INSTALLED ON MY VEHICLE, FOR THE SECOND TIME, HAD DOT SERIAL UT T6 PA7. SO, IT APPEARS THAT I AM STILL DRIVING ON THE HIGHWAY WITH DEFECTIVE TIRES.
POWER TRAINAugust 22, 2012
WHEN DRIVING IT WILL TRY AND ENGAGE THE 4 WHEEL DRIVE LOW. IT HAPPENED A YEAR AGO AND THEN AGAIN THIS WEEK. *TR
VISIBILITY/WIPERAugust 22, 2012
HEARD RATTLE AND A WIND NOISE AS IF A DOOR OR WINDOW WAS PARTIALLY OPEN. REAR LIFTGATE GLASS PASSENGER SIDE HINGE PARTIALLY SEPARATED FROM WINDOW GLASS, ALLOWING THE STRUT WHICH LIFTS THE WINDOW UP NORMALLY TO PUSH THE TOP EDGE OF THE WINDOW UP ABOUT AN INCH. WHAT MAKES THIS DANGEROUS IS THAT IF AT HIGHWAY SPEED, THE WIND COULD HAVE EASILY CAUGHT THE LIFTED GLASS EDGE AND STRESS IT ENOUGH TO SHATTER AND INJURE SOMEONE OR DAMAGE A FOLLOWING VEHICLE. *TR
VEHICLE SPEED CONTROLJuly 17, 2012
THE ENGINE LIGHT WOULD COME ON AND IMMEDIATELY THE STABILITY SYSTEM DISENGAGE LIGHT WOULD COME ON ALSO. THE VEHICLE WOULD GO DOWN TO APPROXIMATELY 1500 RPM AND DROP THE SPEED TO 50-55 MPH, ON THE FREEWAY. THE SPEED LIMIT IS 65 AND WE WERE IN THE MIDDLE LANE OF 3 LANES. IT HAS HAPPENED NUMEROUS TIMES NOW. I HAVE TAKEN THE VEHICLE TO A MECHANIC 3 TIMES. A DIAGNOSTIC TEST WAS RAN EACH TIME AND EVERY TIME THERE DIFFERENT CODES THAT POP UP, ONE DIFFERENT FROM THE PREVIOUS. *TR
SERVICE BRAKESJune 20, 2012
THE BRAKE LINES ON MY SUBURBAN WERE ROTTED (I DID NOT KNOW THIS UNTIL AFTER) AND THEY RUPTURED WHILE I WAS ON THE HIGHWAY TOWING A TRAILER. I ONLY AVOIDED A CRASH BY DOWNSHIFTING AND USING MY EBRAKE. THIS IS A WIDESPREAD ISSUE FROM SEARCHING THE WEB AND I AM SHOCKED THIS IS NOT ALREADY A RECALL. *JS
SERVICE BRAKES, HYDRAULICMay 7, 2012
DRIVING ON SMALL RESIDENTIAL STREET. AS I APPROACHED A STOP SIGN I APPLIED BRAKES AND PEDAL WENT TO THE FLOOR AND I STEERED INTO THE CURB TO STOP VEHICLE. WHEN I STOPPED SHAKING I CALLED MY HUSBAND AND HE CAME WITH A FRIEND WHO IS A MECHANIC. WHEN THEY RAISED THE HOOD THEY SAW BRAKE FLUID EVERYWHERE. WHEN WE GOT THE CAR HOME AND INSPECTED IT FURTHER THE MECHANIC WAS HORRIFIED TO SEE THAT EVERYTHING UNDER THERE WAS CORRODED AND RUSTED. INCLUDING BUSHINGS GAS LINES, NUTS AND BOLTS ETC. HE CLAIMED HE HAD NEVER SEEN ANYTHING LIKE IT IN HIS LIFE. THIS IS THE THIRD SUBURBAN I HAVE OWNED AND I AM VERY UPSET THAT THIS WOULD HAPPEN. I WAS ALL SET TO HAVE MY 20 YR OLD SON TAKE THIS UP TO SCHOOL SO HE COULD MOVE OUT OF HIS DORM. HE COULD HAVE BEEN SERIOUSLY HURT IF THIS HAD HAPPENED ON THE NEW JERSEY TURNPIKE. *TR
SERVICE BRAKESMay 1, 2012
THE STEEL BRAKE LINE FAILED ON THE DRIVERS SIDE BELOW THE DOOR. *JS
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)April 9, 2012
WAS DRIVING AT A VERY LOW RATE OF SPEED; TRYING TO STOP WHEN WHAT FELT LIKE THE ANTILOCK BRAKES KICKED ON AND THE MESSAGE "TRACTION ACTIVE" APPEARED ON MY CONSOLE. THIS MADE IT VERY DIFFICULT TO CONTROL AND STOP THE VEHICLE. THEN WHEN TRYING TO ACCELERATE, VEHICLE WOULD LUG DOWN AND NOT WANT TO GO. THERE WAS ALSO A NOISE, LIKE A PUMP OR SOMETHING WHEN TRYING TO BRAKE OR ACCELERATE. TURNING OFF THE STABILITRACK SEEMS TO STOP THIS FROM HAPPENING, WHICH IN TURN MEANS I DO NOT HAVE ANTILOCK BRAKES. THIS IS A HUGE SAFETY ISSUE, ESPECIALLY IF TRYING TO MERGE, PASS THROUGH AN INTERSECTION OR WHILE DRIVING AT A HIGH RATE OF SPEED. *TR
SERVICE BRAKES, HYDRAULICMarch 27, 2012
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE BRAKE LINES FRACTURED WHILE THE BRAKES WERE APPLIED ON THE HIGHWAY. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 84,905 AND THE CURRENT MILEAGE WAS 85,049. UPDATED 5/7/12 *CN THE CONSUMER STATED HER HUSBAND DISCOVERED THE FRONT BRAKE LINE HAD RUPTURED. THERE WAS A HOLE IN THE BRAKE LINE IN THE ENGINE COMPARTMENT NEAR THE DRIVER'S SIDE FRONT WHEEL AND THE BRAKE LINE WAS SEVERELY CORRODED. UPDATED 05/25/12
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)February 16, 2012
AT RANDOM YOU WILL JUST BE DRIVING DOWN THE ROAD AND A MESSAGE COMES ON THAT SAYS REDUCE ENGINE POWER AND THE T/C LIGHT COMES ON ALONG WITH THE CHECK ENGINE LIGHT. THIS HAS HAPPENED SEVERAL TIMES, IS VERY UNSAFE, AND IS GETTING WORSE. WE HAVE HAD WORK DONE TO TRY AND FIX THE PROBLEM BUT ITS STILL HAPPENING. WE DON'T HAVE TONS OF MONEY TO FIX THIS, LIVE IN THE COUNTRY, AND HAVE 5 KIDS. THIS IS OUR ONLY TRANSPORTATION AND WE HAVE A RATHER LARGE LOAN ON THE THING AND ITS TURNING INTO YARD ART. *TR
ELECTRICAL SYSTEMJanuary 23, 2012
SPEEDO DOES NOT READ CORRECT, IT GETS STUCK AT VARIOUS NUMBERS...WHILE DRIVING OR PARKED ON OR OFF (SPEED CAN BE PLUS OR MINUS ACTUAL SPEED BY 5-55 MPH AT ANY GIVEN TIME. AND YOU NEVER KNOW WHEN, ALSO THE OIL PRESSURE GAUGE WILL GO PAST THE MARKED LIMIT WHEN THE TRUCK IS OFF, NO KEY IN THE IGNITION. *TR
SERVICE BRAKES, HYDRAULICDecember 9, 2011
I WAS TRAVELING NORTH ON RT.1 IN DELAWARE I SEEN A CAR ROLLED OVER ON ITS SIDE AND OFF THE ROAD I APPLIED MY BRAKES HARD TO STOP AND HELP THAT IS WHEN MY BRAKES FAILED. AFTER CHECKING ON THE DRIVER I LIMPED MY TRUCK TO THE NEAREST GAS STATION AND DISCOVERS MY BRAKE LINE HAD ROTTED OUT UNDER MY TRUCK BY THE FRONT WHEEL. THE CLIPS THAT SECURE THE BRAKE LINE TO THE FRAME SEEM TO BE THE PROBLEM. *TR
ELECTRICAL SYSTEMDecember 6, 2011
ON MY CHEVROLET SUBURBAN 2004; SPEEDOMETER FAILED. MY SPEEDOMETER DOES NOT WORK ANY MORE. IT NO LONGER CALCULATES SPEED. IT IS STUCK POINTING (RESTING) PAST FASTEST LABEL OF 120MPH. *TR
SERVICE BRAKES, HYDRAULICNovember 30, 2011
STEEL BRAKE LINES ON VEHICLE ARE SEVERELY CORRODED WITH OBVIOUS SECTION LOSS. BASED UPON MY EXPERIENCE WITH A SIMILAR VEHICLE, A LINE FAILURE DUE TO RUPTURE IS IMMINENT AND ALL LINES NEED TO BE REPLACED. THIS WILL BE NEITHER AN EASY NOR AN INEXPENSIVE TASK. ADDING INSULT TO INJURY IS THAT GM DOES NOT OFFER REPLACEMENT LINE SETS; IT'S ROLL YOUR OWN OR BUY AN (INCOMPLETE) AFTERMARKET SET (NO ONE OFFERS COMPLETE SET FOR JL4 REAR BRAKE ARRANGEMENT). THIS REALLY IS RIDICULOUS GIVEN THE COST, AGE, MILEAGE AND OTHERWISE EXCELLENT CONDITION OF THE VEHICLE. *KB
SERVICE BRAKES, HYDRAULICNovember 18, 2011
FAILURE OF BRAKE LINE AND LOSS OF FLUID WITH NO WARNING LIGHT UNTIL PEDAL WENT ALL THE WAY TO THE FLOOR. MECHANIC HAS REPORTED SEVERE CORROSION OF THE BRAKE LINE, CALIPERS, SPARE TIRE ASSEMBLY AND NO ACCESS TO THE BRAKE LINE AREA ABOVE THE SPARE TIRE WITHOUT CUTTING THE SPARE TIRE HOLDER ASSEMBLY OUT. ESTIMATE IS OVER $1000 TO REPAIR. BRAKE FAILURE WITHOUT A WARNING - VERY SCARY. *TR
SERVICE BRAKES, HYDRAULICNovember 15, 2011
WHILE APPROACHING A STOP SIGN, I TRIED TO BRAKE AND THE PEDAL WENT TO THE FLOOR. NO BRAKES!! I WAS ABLE TO COAST TO A STOP. UPON CHECKING, ALL BRAKE FLUID WAS GONE AND THE BRAKE LINES WERE ROTTED THROUGH. ALL BRAKE LINES HAD TO BE REPLACED ALONG WITH THE FRONT CALIPERS. CORROSION WAS THE PROBLEM WITH THE LINES AND CALIPERS.
ELECTRICAL SYSTEMOctober 18, 2011
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE GAUGES IN THE INSTRUMENT PANEL WERE INOPERABLE. THE ALTERNATOR AND TEMPERATURE GAUGE WOULD DISPLAY THAT THE VEHICLE WAS OVERHEATING. THE DEALER DIAGNOSED THAT THE INSTRUMENT CLUSTER PANEL WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 67,000. THE VIN WAS UNAVAILABLE.
SERVICE BRAKES, HYDRAULICOctober 12, 2011
BACKING UP SNOWMOBILE TRAILER WHEN BRAKE PEDAL WENT TO FLOOR. LARGE PUDDLE UNDERNEATH TRUCK RIGHT BELOW WHERE THE 4 BRAKE LINES EXIT THE ABS AND GO OVER THE FRAME RAIL. *KB
SERVICE BRAKES, HYDRAULIC,PARKING BRAKEOctober 10, 2011
MY 2004 SUBURBAN IS EXTREMELY WELL CARED FOR. THE VEHICLE HAS ONLY 51,000 MILES AND IS KEPT IN PERFECT RUNNING AND PHYSICAL CONDITION. ON 10/8/2011 I WAS PERFORMING AN EXTENSIVE VISUAL CHECK OF THE BRAKE LINE ON THE VEHICLE AFTER READING OF SOME ISSUES WITH SIMILAR VEHICLE. UPON INSPECTION, I SAW THAT THE BRAKING SYSTEMS HYDRAULIC LINES ARE SEVERELY CORRODED IN MULTIPLE AREAS. THESE LINES MUST BE REPLACED TO AVOID CATASTROPHIC FAILURE. ON A VEHICLE OF THIS AGE AND LIMITED MILEAGE THIS IS HIGHLY WORRISOME. I HAVE MULTIPLE OTHER VEHICLES OF CONSIDERABLY GREATER MILEAGE AND OF OLDER VINTAGE THAT HAVE NOT HAD THIS CORROSION ISSUE. I MENTION THEM BECAUSE THEY HAVE SPENT THEIR ENTIRE SERVICE LIFE, TO DATE, IN THE SAME WEATHER/DRIVING CONDITIONS. THERE IS NO QUESTION THAT THE MATERIALS USED FOR THESE BRAKE LINES ARE OF AN INFERIOR MATERIAL. A RECALL IS ABSOLUTELY IN ORDER AS THIS IS AN EXPENSIVE AND TIME CONSUMING REPAIR THAT IS THE RESULT OF POOR QUALITY PARTS. *KB
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROLSeptember 27, 2011
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING 70 MPH WHEN THE REDUCE ENGINE POWER STABILITY WARNING MESSAGE DISPLAYED AS THE VEHICLE ABNORMALLY DECELERATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE THROTTLE BODY, THROTTLE BODY SENSORS AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 183,632.
SERVICE BRAKES, HYDRAULICSeptember 15, 2011
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 2500. WHILE DRIVING APPROXIMATELY 50 MPH UP AN INCLINE, THE BRAKE WAS APPLIED AND SUDDENLY THE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO SLOW DOWN AND THE EMERGENCY BRAKE WAS ENGAGED TO SLOW THE VEHICLE. THE VEHICLE WAS TAKEN TO A NEARBY INDEPENDENT MECHANIC WHO ADVISED THAT THE FOUR BRAKE LINES RUPTURED DUE TO RUST AND CORROSION. THE VEHICLE WAS LEFT FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMSeptember 13, 2011
INSTRUMENT CLUSTER FAILED AFTER EXTREME COLD TEMPERATURES, FUEL GAUGE, TEMPERATURE GAUGE, OIL PRESSURE GAUGE AND BATTERY CHARGING SYSTEM GAUGE. GM KNOWS ABOUT THE FAULTY GAUGES AND AS OF THIS DATE HAS NOT MADE A RECALL OF THE INSTRUMENT PANEL. CONSIDERING ALL LEGAL REMEDIES AFFORDED BY LAW AS THIS IS A PROBLEM THAT CAN BE RECTIFIED BY GM BY REPLACING THE AFOREMENTIONED FAULTY FACTORY EQUIPMENT. *TR
STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)September 8, 2011
WITH CRUISE CONTROL ON AT 70MPH, ATTEMPTED TO CHANGE FROM LEFT TO RIGHT LANE. ANOTHER CAR SPED UP THE RIGHT LANE TO PASS ME. TURNED STEERING WHEEL BACK TO LEFT LANE AND SUDDENLY HAD NO CONTROL OVER STEERING, BRAKING AND THE STEERING WHEEL STARTED VIOLENTLY SHAKING. CAR ROLLED TWICE, OVER METAL MEDIAN AND TURNED 180 DEGREES FACING THE OPPOSITE DIRECTION ON THE INTERSTATE W/ ROOF CRUSHED IN. NEITHER SIDE OR FRONT AIR BAGS DEPLOYED. FRONT AND SIDES SMASHED IN AND FRAME BENT. VEHICLE WAS DEEMED TO BE TOTALED BY STATE FARM. HAVE BEEN DRIVING 40 YEARS AND HAVE NEVER HAD AN ACCIDENT IN MY LIFE. ONLY GOOD THING WAS THE SEATBELT HELD TIGHT AS I WAS HANGING UPSIDE DOWN WHEN THE CAR FINALLY STOPPED. THE DAY BEFORE THIS OCCURRED I NOTICED THAT THE STABILITY CONTROL SYSTEM WOULD RANDOMLY ENGAGE DURING STRAIGHT DRIVING ON A PERFECTLY DRY SURFACE. I PURCHASED THIS VEHICLE BRAND NEW FROM THE DEALER IN 2004 AND THE CAR WAS METICULOUSLY MAINTAINED. (IT LOOKED BRAND NEW). *TR
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGESAugust 23, 2011
I OWN A 2004 CHEVROLET SUBURBAN 1500 WHICH I BOUGHT USED IN 2006. SINCE THE DAY I PURCHASED THE VEHICLE THE BACK DOORS WILL NOT AUTOMATICALLY UNLOCK EITHER WITH DECREASED SPEED OR WITH THE HAND HELD REMOTE. YOU ACTUALLY HAVE TO REACH BACK AND UNLOCK THE DOORS WITH YOUR HAND. NOW, IN THE LAST FEW MONTHS, THE REMOTE STILL WORKS BUT IT IS NOT UNLOCKING ANY OF THE DOORS AND YOU MUST USE THE KEY TO UNLOCK DRIVERS DOOR. I WAS TOLD THERE ARE MOTORS IN EACH DOOR FOR THE LOCKS AND THAT REPLACING THEM ARE EXPENSIVE, SO I'M WONDERING IF THERE HAVE BEEN ANY KIND OF RECALLS FOR THIS PROBLEM. *TR
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLAugust 21, 2011
2004 CHEVROLET SUBURBAN GOES INTO REDUCED POWER ENGINE W/O REASON CHANGE THE ENGINE, BECAUSE HIGH MILES, CHANGE TRANSMISSION, CHANGE THROTTLE BODY,CHANGE GAS PEDAL MODULE, CHANGE CATALYTIC CONVERTER SPEND OVER 4,000 ON THE TRUCK WITHOUT COUNTING THE ACCIDENT CAN OCCUR IN THE INTERSTATE 78 WEST BECAUSE OF THE LOST OF POWER, DEALERS DON'T KNOW WHAT IS THE PROBLEM NEITHER THE LOCAL MECHANICS CAN YOU PLEASE TAKE ACTION IN THIS MATTER AND READ AT EDMONDS.COM AND SEE ALL THE COMPLAINS ABOUT THE SAME PROBLEM
ENGINE AND ENGINE COOLINGJuly 29, 2011
DRIVING DOWN THE ROAD ONE DAY AND REDUCED ENGINE LIGHT COMES ON. MY SUBURBAN SLOWS TO ABOUT 35MPH AND WILL NOT GO ANY FASTER. THIS OCCURS ABOUT 15 TIMES A MONTH. I AM CONCERNED ABOUT PEOPLE DRIVING BEHIND ME WHEN IT COMES TO A SUDDEN SLOW IF I CAN NOT GET OFF THE ROAD. WE HAVE BROUGHT IT TO A DEALERSHIP 3 TIMES. THEY DID NOT KNOW WHAT WAS WRONG. WE HAVE CHANGED THE THROTTLE PEDAL POSITIONING SENSOR, MAP SENSOR, CRANK SENSOR, KNOCK SENSOR, SPARK PLUGS, SPARK PLUG WIRES. NOTHING HAS WORKED. *TR
ELECTRICAL SYSTEMJuly 6, 2011
OUR 2004 CHEVROLET SUBURBAN LT HAS APPROXIMATELY 115K MILES. PERIODICALLY THE ENTIRE INSTRUMENT CLUSTER, WITH THE EXCEPTION OF A COUPLE OF LIGHTS, STOPS WORKING. NO GAUGES, NO SPEEDOMETER, ETC. SOMETIMES WHEN THIS HAPPENS THE DRIVER INFORMATION CENTER DISPLAYS STRANGE AND RANDOM CHARACTERS, SOMETIMES THE DIC SECTION IS ALL BLUE, AND SOMETIMES IT IS BLANK. I HAVE TRIED DISCONNECTING THE BATTERY TO RESET THE COMPUTER. THIS SEEMED TO WORK ONE TIME, BUT THE REST OF THE TIME THIS HAD NO EFFECT. THERE DOESN'T SEEM TO BE ANY PATTERN (DAY/NIGHT, HOT/COLD, ETC.) AS TO WHEN THIS MALFUNCTION WILL OCCUR, OR WHEN IT WILL RETURN TO NORMAL. WE ARE IN DAY 2 OF AN INSTRUMENT PANEL FAILURE AT THIS TIME. *TR
ELECTRICAL SYSTEMJuly 6, 2011
I STARTED THE HOMEWARD SEGMENT OF AN 800 MILE TRIP ON JULY 4TH WEEKEND. SPEEDOMETER APPEARS TO BE WORKING CORRECTLY BECAUSE I MADE IT THROUGH THE FIRST POLICE RADAR CHECKPOINT WITHOUT ANY PROBLEMS. I EXITED THE INTERSTATE AND ENTERED A 4 LANE HIGHWAY. AFTER DRIVING AN ESTIMATED 50 MILES FOR THE DAY I WAS STOPPED BY THE STATE POLICE. HE SAID THAT HIS RADAR HAD ME GOING 74 IN A 55 SPEED ZONE WHEN ME SPEEDOMETER INDICATED 55 MPH. WHEN THE OFFICER INFORMED ME OF MY SPEED, I LOOKED AT MY SPEEDOMETER AND SAW THE NEEDLE WAS BELOW 0 MPH. THE SCARY PART OF THIS IS THAT I DID NOT REALIZE THAT I WAS GOING OVER THE SPEED LIMIT, PROBABLY BECAUSE I WAS ACCLIMATED TO THE HIGHER INTERSTATE SPEED, MY SPEED ODOMETER INDICATED I WAS TRAVELING THE SPEED LIMIT, AND UP UNTIL THIS TIME I HAD NO INDICATION THAT MY SPEEDOMETER WAS NOT WORKING PROPERLY. I CONTINUED WITH THE TRIP AND USED MY GPS TO KEEP ME AT A SAFE SPEED THE REST OF THE TRIP. I COMPARED THE SPEEDOMETER MPH WITH THE GPS MPH MANY TIMES THROUGHOUT THE REST OF THE TRIP. THE SPEED ODOMETER WENT DOWN TO 0 MPH WHEN I WAS DRIVING 65 MPH AFTER DRIVING AN ESTIMATED ADDITIONAL 40 MILES. AFTER DRIVING AN ADDITIONAL 30 MILES THE SPEED ODOMETER WAS INDICATING THE CORRECT SPEED. THE SPEEDOMETER MALFUNCTIONED ABOUT 70% OF THE TRIP. IT WOULD ALTERNATE BETWEEN NOT WORKING CORRECTLY AND WORKING CORRECTLY THROUGHOUT THE TRIP. I TOOK THE VEHICLE TO THE CHEVY DEALER THE FIRST BUSINESS DAY BACK HOME. THE DEALER SAID THE WHOLE INSTRUMENT CLUSTER MUST BE REPLACED. I AUTHORIZED THE DEALER TO REPLACE THE INSTRUMENT CLUSTER AND THE DEFECTIVE INSTRUMENT CLUSTER IS GOING BACK TO BE REFURBISHED. THIS FAILURE COMPROMISED NOT ONLY MY SAFETY BUT ALSO MY FAMILY'S SAFETY AND THE SAFETY OF OTHER DRIVERS. RESEARCHING THE INTERNET, I AM FINDING THIS PROBLEM SEEMS TO BE WIDESPREAD. *TR
VISIBILITYJuly 5, 2011
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE BEGAN TO MANUALLY OPEN THE REAR LIFT GATE. WHILE OPENING THE LIFT GATE, THE GLASS DETACHED FROM THE HINGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
SERVICE BRAKES, HYDRAULICJune 17, 2011
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE IT FELL TO THE FLOOR BOARD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS STATED THE BRAKE LINE FAILED DUE TO AN ENVIRONMENTAL CLIMATE DAMAGE. THE BRAKE LINE WAS REPLACED WITH STAINLESS STEEL BRAKE LINES. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,920. UPDATED 08/05/11*LJ UPDATED 3/02/2012 *LN
VISIBILITY,STRUCTUREJune 14, 2011
WHILE DRIVING AT APPROXIMATELY 65 MPH ON AN INTERSTATE, THE SUN ROOF ON MY 2004 CHEVROLET SUBURBAN RIPPED OFF NARROWLY MISSING THE CAR FOLLOWING US. THE SUN ROOF WAS CLOSED AT TIME OF THE INCIDENT. OTHER THAN WHAT SOUNDED LIKE AN AIR LEAK, THERE WAS NO WARNING OR OTHER INDICATION OF PROBLEMS. THE SUN ROOF HAS RARELY BEEN OPENED SINCE THE CAR WAS PURCHASED AND DEFINITELY HAD NOT BEEN OPENED IN THE PAST 2 YEARS AT LEAST. *TR
FUEL SYSTEM, GASOLINEMay 9, 2011
I HAVE A 2004 CHEVY SUBURBAN WITH 93409 MILE, HAS BEEN WELL TAKEN CARE OF. A FEW MONTHS AGO I NOTICE IT WAS HAVING A HARD TIME STARTING. LAST WK WE RAN OUT OF GAS AT 1.4 TANK AND THIS WEEKEND WHILE THE FAMILY WAS ON A TRIP PULLING A TRAILER WE RAN OUT OF GAS AT 1/2 TANK, IF YOU GO BY THE GAS GAGE. WE COULD HAVE BEEN BADLY HURT IF WE WERE ON A HILL, OR SOMETHING WHEN WE ALL OF A SUDDEN HAVE NO POWERSTEERING, BRAKES, ETC. *TR
FUEL SYSTEM, GASOLINEMay 2, 2011
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FUEL GAUGE WAS READING INACCURATELY AND HE WAS UNABLE TO DETERMINE HOW MUCH FUEL WAS IN THE VEHICLE. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 95,000 AND THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
ENGINE AND ENGINE COOLINGMarch 18, 2011
2004 CHEVY SUBURBAN W/80,000 MI. USED FOR TOWING RV-"REDUCED ENGINE POWER". CODES ARE NOT SPECIFIC FOR THE PROBLEM AND MULTIPLE REPAIRS HAVE NOT FIXED PROBLEM. THIS IS AN EXTREME HAZARD WHEN TOWING AS RIG CANNOT MOVE OFF THE ROAD WITH SO LITTLE POWER. I AM READING MANY POSTS ONLINE FOR THE SAME ISSUE. *TR
ELECTRICAL SYSTEMMarch 13, 2011
SPEEDOMETER BEGAN READING INCORRECTLY, PEGGED OUT AT MAXIMUM, DRIFTS AIMLESSLY, THEN STICKS AGAIN. CANNOT GET SPEEDOMETER TO RESET OR READ CORRECTLY. *TR
ELECTRICAL SYSTEMFebruary 25, 2011
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE SPEEDOMETER GAUGE AND FUEL GAUGE WOULD NOT DISPLAY AN ACCURATE READING WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TESTING WHERE THEY DETECTED THAT THE NEEDLE WITHIN BOTH GAUGES WAS STUCK AND INFORMED THAT THE INSTRUMENT PANEL WOULD NEED TO BE REPLACED TO CORRECT THE PROBLEM. THE MANUFACTURER PREVIOUSLY ISSUED A VOLUNTARY RECALL ASSOCIATED WITH THE INSTRUMENT PANEL HOWEVER THE CONTACT DID NOT RECEIVE THE NOTIFICATION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE EXCESSIVE MILEAGE, ALTHOUGH THE MANUFACTURER STATED THAT THEY WOULD CONSIDER EXTENDING THE SPECIAL COVERAGE UNDER THE RECALL. THE CONTACT WAS WAITING UPON A RESPONSE FROM THE MANUFACTURER REGARDING THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
ENGINE AND ENGINE COOLINGFebruary 15, 2011
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 3-5 MPH THE VEHICLE STALLED. THE WARNING LIGHT DISPLAYED REDUCED ENGINE POWER. SHE ENGAGED HER HAZARD LIGHTS AND PULLED OVER TO THE RIGHT SIDE OF THE ROAD. SHE TURNED THE VEHICLE OFF AND WAITED A FEW SECONDS AND WAS ABLE TO RESTART IT. WHEN SHE RESTARTED THE VEHICLE THE REDUCED ENGINE LIGHT WAS STILL ON AND SHE TURNED THE VEHICLE OFF AGAIN AND RESTARTED IT. THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 104,788.
ELECTRICAL SYSTEMJanuary 24, 2011
GAUGE FAILURE, SPECIFICALLY THE SPEEDOMETER, ON THE INSTRUMENT PANEL. THE SPEEDOMETER WORKS INTERMITTENTLY AND ALSO GETS STUCK AT A SPEED > THAN 75 MPH WHEN MY VEHICLE IS GOING MUCH SLOWER THAN THAT AND THEN REGISTERS > 120MPH WHEN I AM GOING AROUND 60-65 MPH. *TR
POWER TRAIN,ELECTRICAL SYSTEMJanuary 19, 2011
TRANSFER CASE HAD TO BE REPLACED BEFORE 70000 MILES DUE TO BEARING. PASSENGER AIR WENT OUT AND ONLY BLEW HOT AFTER A BATTERY CHANGE, HAD TO REPLACE ENTIRE AIR SYSTEM. AIR SYSTEM WENT OUT AGAIN WITH 2ND BATTERY REPLACEMENT, BUT DEALER WAS ABLE TO "RESET" IT. SPEEDOMETER ONLY WORKS SOMETIMES. BINDING NOISE IN STEERING COLUMN , HAS BEEN LUBED NUMEROUS TIMES WHILE WAITING FOR CHEVY TO ISSUE A RECALL ACCORDING TO DEALER. THIS VEHICLE IS DRIVEN UNDER 15000 MILES A YEAR. *TR
ELECTRICAL SYSTEMJanuary 11, 2011
2004 CHEVY SUBURBAN WITH APPROXIMATELY 125000 MILES HAD INSTRUMENT CLUSTER FAILURE WITH THE OIL PRESSURE GAUGE AND THE ALTERNATOR OR CHARGING SYSTEM GAUGE AFTER A DROP IN THE AMBIENT TEMPERATURE. TOOK TO DEALERSHIP WHO SAID THE ENTIRE CLUSTER MUST BE REPLACED. *TR
LATCHES/LOCKS/LINKAGES,TIRESDecember 20, 2010
WE HAD TO CHANGE A REAR DRIVER SIDE TIRE BECAUSE WE NEEDED TO ADD AIR TO THE TIRE AND THE SENSOR CONTROL WAS BROKEN. WE TOOK THE TIRE OFF AND REPLACED IT WITH THE SPARE. WHEN RETRIEVING THE SPARE WE HAD A VERY DIFFICULT TIME GETTING IT OFF THE SPARE TIRE HOLDER WINCH. AFTER STRUGGLING WITH THE SPARE TIRE FOR 30 MINUTES WE GOT IT RELEASED AND WHEN WE TRIED TO HOIST THE WINCH BACK UP, IT WOULD NOT GO UP. WE TRIED REPEATEDLY FOR ANOTHER 30 MINUTES WITHOUT ANY SUCCESS. WE HAD TO REMOVE THE ENTIRE TIRE WINCH HOLDER PART SO IT WOULDN'T HANG DOWN WHILE DRIVING. I HAVE BEEN CALLING ALL MORNING TO TRY TO FIND THE PART AND DRAPER CHEVROLET SAID THEY HAVE HAD A LOT OF PROBLEMS WITH THIS PART BUT MAINLY WHEN CUSTOMERS ARE TRYING TO RETRIEVE THE TIRE. MY INCIDENT IS DIFFERENT SINCE IT WOULDN'T GO BACK UP. DRAPER CHEVROLET DID NOT HAVE THIS PART IN STOCK AND I HAVE BEEN CALLING SALVAGE SHOPS AS WELL WITHOUT ANY SUCCESS. I AM CURRENTLY DRIVING WITHOUT A SPARE AND I DRIVE 60 MILES A DAY ON THE HIGHWAY AND THIS IS UNSAFE TO BE DRIVING WITHOUT A SPARE TIRE BECAUSE THE OTHER TIRES SENSOR STEM BROKE ON ITS OWN. WHEN CALLING DRAPER CHEVROLET THEY SAID THE PART COST $170.42 NEW BUT THEY DO NOT HAVE THE PART IN STOCK. I WORK 8:30 A.M. TO 6:00 P.M. MONDAY THRU FRIDAY AND CAN ONLY TAKE CARE OF THIS ON THE WEEKEND. WHICH THIS WEEKEND IS CHRISTMAS DAY. I HOPE YOU UNDERSTAND MY PREDICAMENT AND CAN HELP ME IN SOME WAY TO RECTIFY THIS PROBLEM. I COME FROM A GENERAL MOTORS FAMILY AND HAVE ALWAYS BEEN ABLE TO COUNT ON GENERAL MOTORS DOING THE RIGHT THING. THANK YOU FOR YOUR CONSIDERATION. *TR
ELECTRICAL SYSTEMDecember 8, 2010
THE SPEEDOMETER QUITS WORKING OR GETS JUMPY AND SPORADIC IN WHEN AND HOW IT WORKS. VEHICLE ONLY HAS 57000 MILES ON IT. THE ONLY EVENT THAT WE THOUGHT CAUSED IT WAS THE REALLY COLD TEMPERATURES BUT ITS WARMER NOW AND COMPLETELY QUIT WORKING. IT IS EVERYTIME WE ARE IN THE VEHICLE DRIVING THAT IT DOESN'T WORK. WE HAVE NOT GOT IT FIXED YET. RESEARCHING PROBLEM FIRST TO MAKE SURE NO RECALLS WERE DONE ON IT FIRST. *TR
ELECTRICAL SYSTEMDecember 3, 2010
2004 CHEVY SUBURBAN SPEEDOMETER STUCK AND MAX SPEED WITH 72,300 MILES. I ALSO OWN 2004 CHEVY TAHOE WITH OIL PRESSURE GAUGE STUCK AT MAXIMUM WITH 92,000 MILES. *TR
SERVICE BRAKES, HYDRAULICOctober 21, 2010
FORWARD BRAKE LINES COMPLETELY RUSTED THROUGHOUT WHICH LED TO A LEAK AND SUBSEQUENT BRAKE FAILURE. OTHER BRAKE COMPONENTS WERE ALSO FOUND TO BE RUSTED SOMEWHAT PREMATURELY. *TR
ELECTRICAL SYSTEM,VISIBILITYOctober 20, 2010
2004 CHEVROLET SUBURBAN AIR CONDITIONING INTERMITTENTLY BLOWS HOT AIR ONLY ON THE DRIVER'S SIDE USING THE DUAL ZONE AC CONTROL. GM HAS NO IDEA HOW TO FIX THIS ISSUE. WHILE RESEARCHING FOUND THOUSANDS OF CHEVY OWNER ALL WITH THE SAME COMPLAINT AND WITH NO REAL FIX. THERE SEEMS TO BE SOME CONNECTION BETWEEN THE BATTERY/LOSS OF POWER AND THE CLIMATE CONTROL MODULE BEING DEFECTIVE. *TR
ELECTRICAL SYSTEMOctober 2, 2010
SPEEDOMETER QUIT WORKING CORRECTLY IT DOES NOT GO BELOW 42 MPH AND SOMETIMES WILL NOT GO BELOW 90 MPH. *TR
STRUCTURESeptember 20, 2010
I OWN A 2004 CHEVROLET SUBURBAN. THE RIGHT HINGE FOR THE LIFTGATE WINDOW HAS CRACKED AND THERE IS A POSSIBILITY THAT WHEN DRIVING, THE WINDOW COULD FALL OFF IF WIND GETS WITHIN THE WINDOW AND THE HINGES. GM IS IGNORING ANY COMPLAINTS ON THIS EVEN THOUGH THEY ARE ALL OVER THE INTERNET. *TR
SERVICE BRAKES, HYDRAULICSeptember 13, 2010
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BRAKES WERE SPONGY AND CONTINUED TO FEEL WEAKENED. THE DEALER REPLACED THE SENSOR FOR THE FRONT ANTI-LOCK BRAKING SYSTEM FIVE TIMES TO NO AVAIL. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING SYSTEMS WOULD INDEPENDENTLY ENGAGE AT LOW SPEED AND THE BRAKES WOULD FEEL SHAKY. THE DEALER WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE FAILURE MILEAGE WAS 37,520 AND THE CURRENT MILEAGE WAS 80,000.
ELECTRICAL SYSTEMJuly 1, 2010
SPEEDOMETER HAS COMPLETELY FAILED ON MY 2004 CHEVROLET SUBURBAN. THIS IS A KNOWN, WIDESPREAD PROBLEM THAT GM REFUSES TO ACKNOWLEDGE AS A SAFETY ISSUE ... AND REFUSES TO MAKE GOOD ON ... DESPITE THE FACT THAT THEY HAVE ALREADY BEEN COMPENSATED BY THE PARTS SUPPLIER. IT'S TIME FOR THE DEPARTMENT OF TRANSPORTATION TO STEP IN, DECLARE THIS AS A SAFETY ISSUE (WHICH IT IS), AND ENCOURAGE GENERAL MOTORS TO MAKE GOOD ON THESE FAULTY PARTS ... IRRESPECTIVE OF THE ARBITRARY MILEAGE CUTOFF THEY HAVE IMPOSED. ADDITIONAL BACKGROUND ON THE ISSUE, FROM A MEDIA SOURCE... HTTP://WWW.WTHR.COM/GLOBAL/STORY.ASP?S=7434450. *TR
TIRESJune 22, 2010
A TIRE BLEW OUT. SPARE TIRE HOIST WAS INOPERABLE. HAD TO CUT SPARE TIRE HOIST OFF WITH A RECIPROCATING SAW. ON THE SIDE OF THE ROAD FOR 4 HOURS. HAVE HEARD OF MANY WITH SAME PROBLEM. POOR DESIGN IN A HIGHLY CORROSIVE ENVIRONMENT. *TR
SERVICE BRAKES, HYDRAULICJune 7, 2010
MY WIFE OWNS TWO GM SUBURBANS, 2002 AND 2004. BOTH EXPERIENCED BRAKE FAILURE DUE TO ROTTING BRAKE LINES WITHIN A WEEK OF EACH OTHER. I HAVE PAID OVER $2,000.00 TO HAVE THEM BOTH REPAIRED. THE 2002 FAILURE SENT ME OUT INTO THE STREET IN FRONT OF MY HOME UNABLE TO STOP. THE SECOND FAILURE OF THE 2004 OCCURRED WHILE ON A CROSS COUNTRY TRIP WITH MOST OF MY FAMILY IN THE CAR. THIS IS THE ONE THAT SPURS MY EFFORTS TO COMPLAIN. I COULD LOSE IT WHEN CONSIDERING WHAT COULD HAVE HAPPENED TO MY FAMILY DUE TO THESE FAILURES ON TWO VERY EXPENSIVE CARS WHICH I WOULD NEVER HAVE EXPECTED TO FAIL LIKE THIS. I WOULD LIKE VERY MUCH NOT TO HAVE THIS HAPPEN TO ANYONE ELSE AND IF I CAN GET A REFUND FOR THE COSTLY REPAIR THAT WOULD BE GREAT. I HAVE PRESERVED THE ROTTED BRAKE LINES. PLEASE LET ME KNOW IF YOU NEED ANY FURTHER INFORMATION. *TR
ELECTRICAL SYSTEMJune 2, 2010
2004 1500 SUBURBAN STALLS WITHOUT WARNING. NO SERVICE CODES TO POINT TO TROUBLES. A SEARCH ONLINE SHOWS THE AMOUNT PEOPLE HAVING TROUBLE. CHANGED CRANK POSITIONER SENSOR, PLUGS, AND INJECTOR CLEANER. NO CHANGE NO HELP FROM DEALER WITHOUT SPENDING THOUSANDS. IT IS STALLING ON BUSY STREETS AND HIGHWAYS NO ACCIDENT YET BUT VERY CLOSE CALLS. IT HAPPENS NOW EVERY DAY MOSTLY AFTER WARMED UP AND STOPPING AND SPEEDING UP AGAIN. I READ ONLINE THAT CA HAS A RECALL BUT NOTHING NATION WIDE. I DON'T HAVE THE RESOURCES TO TRADE OR SPEND THOUSANDS FOR A DEFECT THAT IS A SAFETY HAZARD. *TR
ELECTRICAL SYSTEMJune 2, 2010
GAUGE FOR SPEEDOMETER GETS STUCK OR DOESN'T MEASURE AT ALL. CONTACTED THE DEALER AND THEY SAID MY VEHICLE WAS ABOVE THE 70K AMOUNT & 80K. I HAVE NEVER BEEN CONTACTED ON THIS ISSUE. BUT YET I GET MAILINGS FOR SERVICE WORK. THE FAILURE IS ONGOING. *TR
ELECTRICAL SYSTEMMay 17, 2010
SPEEDOMETER DOES NOT GIVE ACCURATE READINGS, AND OFTEN STOPS WORKING COMPLETELY. *TR
EQUIPMENTMay 11, 2010
2004 CHEVROLET SUBURBAN. CONSUMER STATES UNSATISFACTORY TRANSACTION *TGW THE CONSUMER STATED HE WAS UNABLE TO LOWER THE SPARE TIRE ON HIS VEHICLE. THE TIRE WAS STORED UNDER THE REAR OF THE VEHICLE ON A CABLE LOWERING MECHANISM. THE TIRE WOULD LOWER ONLY FOUR INCHES BECAUSE OF A SECONDARY LATCH SYSTEM. THE SYSTEM WAS SUPPOSED TO BE ABLE TO BE RELEASED ACCORDING TO THE OWNERS MANUAL. THE CONSUMER SPENT HOURS OVER A THREE DAY PERIOD OF TIME, TRYING TO GET THE TIRE LOWERED TO THE GROUND. HE TOOK THE VEHICLE TO THE DEALER TO HAVE THEM RELEASE IT. THE MECHANIC COULD NOT LOWER IT EITHER. THEY REMOVED THE ENTIRE MECHANISM AND THE TIRE AND AT THE CONSUMERS REQUEST THEY PUT IT IN THE CARGO AREA. THE CONSUMER STATED HIS CONCERN WAS THAT THE SYSTEM WAS IMPROPERLY DESIGNED. IT WAS SUSCEPTIBLE TO RUST AFTER A SHORT PERIOD OF TIME WHICH COULD ALLOW IT TO MALFUNCTION. *JB
VISIBILITYMay 3, 2010
WHILE DRIVING DOWN THE ROAD, THE REAR WINDOW FELL OFF OF THE VEHICLE. UPON INSPECTION, I NOTICED THE HINGES HOLDING THE WINDOW TO THE VEHICLE HAD BROKEN. THE REAR WINDOW IS HARDLY EVER OPENED, SO IT CANNOT BE DUE TO OVERUSE. IF I HAD BEEN DRIVING ON THE HIGHWAY IT MAY HAVE KILLED SOMEONE. INSTEAD I ONLY HAVE TO REPLACE MY ENTIRE REAR WINDOW. AFTER RESEARCHING THIS ONLINE, I FOUND THAT THIS HAS HAPPENED TO A LOT OF PEOPLE, BUT THAT THE MAKER OF THE VEHICLE DENIES THAT IT IS HAPPENING. *TR
VISIBILITY,STRUCTUREMay 1, 2010
BACK GLASS OF THE 2004 CHEVY SUBURBAN DISENGAGE FROM THE VEHICLE. THIS IS VERY DANGEROUS IT COULD COME OFF WHILE DRIVING AND STRIKE ANOTHER VEHICLE OR WORSE IT COULD FALL ON SOMEBODY CAUSING SERIOUS INJURIES. *TR
SEAT BELTSApril 29, 2010
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THE REAR SEAT BELT WOULD NOT SECURE IN THE BUCKLE HOUSING. WHILE ATTEMPTING TO FASTEN THE SAFETY BELT, THE RECEIVER CLASP FRACTURED FROM THE VEHICLE. IN ADDITION, THE DRIVERS SAFETY BELT WOULD NOT REMAIN SECURED IN THE BUCKLE HOUSING WITH VERY LITTLE FORCE. THE CONTACT STATED THE VEHICLE HAD BEEN REPAIRED. THE CURRENT AND FAILURE MILES WERE 89,500.
STEERING,POWER TRAIN,EXTERIOR LIGHTING,VISIBILITYApril 18, 2010
TRANSMISSION SLIPPAGE; DRIVER SIDE MIRROR DEFECTS; HEAD LAMPS & LOOSE STEERING COLUMN. BIGGEST ISSUE IS TRANSMISSION. WHILE DRIVING ON HIGHWAY AT 70 MPH, TRANSMISSION BEGAN SLIPPING WITHOUT ANY PRIOR WARNING. SITUATION WAS EXTREMELY DANGEROUS AS IT WAS NIGHT-TIME DRIVING WITH LITTLE OR NO OPPORTUNITY TO GET VEHICLE OFF THE INTERSTATE. OTHER FAMILY VEHICLES HAVE HAD THE SAME ISSUE WITH THE TRANSMISSION GOING OUT WITHOUT WARNING. ALSO, THE DRIVER SIDE MIRROR GOES OUT GRADUALLY, AS THE LIQUID THAT DEFROSTS THE MIRROR GOES BAD AND LEAKS INTO THE MIRROR. THIS MIRROR HAS ALREADY BEEN REPLACED ONCE, AT THE COST OF $400+. THIS MIRROR IS ALSO A HAZARD AS THE DRIVER IS UNABLE TO USE THE MIRROR TO ADEQUATE LANE AND TRAFFIC MANEUVERING. THE STEERING COLUMN ALWAYS SEEMS TO BE LOOSE. NOTHING HAS BEEN DONE, AS OF TODAY'S DATE, TO CORRECT THE TRANSMISSION ISSUE AS IT IS A COSTLY REPAIR. *TR
ENGINE AND ENGINE COOLINGApril 14, 2010
I BOUGHT A NEW 2004 CHEVROLET SUBURBAN 1500 LS IN EARLY SEPTEMBER 2005. ONE EVENING I WENT TO A RESTAURANT TO EAT, WENT INSIDE AND WAS SEATED. MAYBE 5 MINUTES PASSED, COULD HAVE BEEN LESS. THE OWNER BEGAN YELLING THAT A VEHICLE IN THE LOT WAS ON FIRE. I LOOKED OUT THE WINDOW AND SAW WHAT I THOUGHT WAS A CAR NEXT TO MINE BELLOWING SMOKE. I RAN OUTSIDE TO MOVE MY 2004 SUBURBAN AWAY FROM THE BURNING CAR AND TO MY AMAZEMENT DISCOVERED IT WAS MY SUBURBAN! THERE WAS ABSOLUTELY NO PRIOR INDICATION OF ANYTHING WRONG SUCH AS AN OVER-HEATED ENGINE. NO INDICATION OF ANY MALFUNCTION WHATSOEVER. THE ENGINE WAS COMPLETELY OFF WHEN THIS FIRE STARTED. *TR
ELECTRICAL SYSTEMMarch 29, 2010
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS TURNED OFF THE DRIVER HEARD A LOUD NOISE UNDER THE DRIVER'S SEAT. THE WIRES UNDER THE SEAT WERE EXPOSED. THE DRIVER ALSO STATED THAT THERE WERE INTERMITTENT FAILURES WITH THE ELECTRICAL SYSTEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE EXPOSED WIRES WITH ELECTRICAL TAPE. THE FAILURE MILEAGE WAS APPROXIMATELY 48250. THE CURRENT MILEAGE WAS 48349.
ELECTRICAL SYSTEMMarch 21, 2010
SPEEDOMETER STICKS THEN AT IDLE IT SAYS YOU ARE GOING 70 MPH. IF YOU START AND STOP THE VEHICLE MULTIPLE IT COMES DOWN 5 MILES PER HOUR AND EVENTUALLY YOU GET BACK TO ZERO. HOWEVER, IT WILL DO THIS AGAIN AND AGAIN AND NEEDS TO BE FIXED BECAUSE YOU CAN'T TELL YOU HOW FAST YOU ARE GOING AND I ALMOST LOST IS ON A 45 MILE HOUR TURN SPEEDO SAID I WAS GOING 120 BUT IN REALITY AFTER STOPPING THE SUBURBAN I FIGURED OUT I WAS DOING ABOUT 55. THIS HAPPENS AT ALL MILEAGE AND IS A DEFECT. CHEVY RECALLED, I BELIEVE, UP TO 30,000 MILES. OWNERS SAY IT HAPPENS AT 20,000; 40,000; 50,000, AND WELL ANY MILEAGE. I HAD 90,000 WHEN MINE STARTED. I READ ONE PERSON WHO AT 90,000 GOT HIS FIXED FREE. CHEVY WOULDN'T FIX MINE. THIS IS A SAFETY ISSUE THAT NEEDS TO BE CALLED. PLEASE HELP. I REPORTED TO CHEVY BUT THEY WOULDN'T FIX. INTERNET SAYS IT CAN HAPPEN TO ANY OF THE GAUGES IN THE CLUSTER. THERE IS A GUY IN OREGON THAT REPLACES THE 6 STEPPER MOTORS. CHEVY SHOULD DO THIS FOR US. I'VE OWNED CHEVY'S ALL MY LIFE (I"M 49) BUT IF THEY DON'T FIX THIS I'M DONE. I'D RATHER HAVE A TOYOTA AT LEAST THEY ARE RECALLING. DO A GOOGLE SEARCH - EVERYONE IS HAVING THIS PROBLEM. *TR
ELECTRICAL SYSTEMMarch 18, 2010
2004 CHEVY SUBURBAN - ABOUT A YEAR OR TWO AGO MY SPEEDOMETER STARTED ACTING UP. IT WOULD SAY I WAS DOING 10 MPH WHEN I WAS ON THE HIGHWAY OR I COULD BE GOING 30 OR 35 AND IT WOULD SAY I WAS GOING 110 MPH. THIS WENT ON FOR MONTHS BEFORE IT FINALLY JUST QUIT WORKING. I HAVE TO DRIVE WITH A GPS JUST TO KNOW HOW FAST I'M GOING. I HAVE HEARD AND READ OF MANY OTHER CASES EXACTLY LIKE THIS. SEEMS TO ME THIS SHOULD BE A RECALL FOR A DEFECTIVE SPEEDOMETER. I DON'T HAVE THE $400 OR $500 THEY WANT TO FIX IT. *TR
SEATSMarch 17, 2010
2004 CHEVY SEAT HEATER CAUGHT ON FIRE. CALLED CHEVY THEY WON'T DO ANYTHING. *TR
ELECTRICAL SYSTEMMarch 14, 2010
WHILE DRIVING I NOTICE MY SPEEDOMETER NOT WORKING ON MY 2004 CHEVY SUBURBAN. MY WIFE CALLED HENDERSON CHEVROLET. THEY ASKED WHAT OUR MILEAGE WAS. IT WAS 92,000 MILES. THEY SAID IT WOULD COST OVER $800.00. I NEVER KNEW THERE WAS A RECALL ON THE SPEEDOMETER CLUSTER TILL I PUT A SEARCH IN ON THE INTERNET. CAN SOMEONE HELP US? *TR
ELECTRICAL SYSTEMMarch 12, 2010
SPEEDOMETER (PIN OR NEEDLE) FREEZES AND PERIODICALLY FLUCTUATES. THE DRIVER IS UNABLE TO DETERMINE THE SPEED THE VEHICLE IS TRAVELING. UPON APPROACHING A HILL, CURVE OR BAD WEATHER THE DRIVER IS ABLE TO NEGOTIATE SPEED PROPERLY,MAKING THIS VERY DANGEROUS AND UNSAFE. *TR
ELECTRICAL SYSTEMFebruary 19, 2010
DEFECT HORNS IN 2004 CHEVY SUBURBAN 1500, WE HAD TO REPLACE IT 2 TIMES AND OTHERS ARE HAVING THE SAME PROBLEMS. *TR
STRUCTURE,LATCHES/LOCKS/LINKAGESFebruary 18, 2010
TRUNK WILL NOT OPEN. LOCKS AUTOMATICALLY WHILE DRIVING THEN WILL NOT UNLOCK. THERE IS NO MANUAL WAY TO OPEN THE TRUNK, HENCE NO ESCAPE IN THE EVENT OF AN ACCIDENT. *TR
ELECTRICAL SYSTEMFebruary 10, 2010
FUEL GAUGE AND SPEEDOMETER ON GMC/CHEVY SUBURBAN, 2004 YEAR. THIS IS THE SECOND TIME I HAVE HAD TO REPLACE THE GAUGE CLUSTER AND GMC/CHEVY DEALER INSIST THIS IS NOT A SAFETY ISSUE AND NOT THEIR PROBLEM. SINCE REPLACING THE FIST CLUSTER, THERE HAVE BEEN MANY MORE COMPLAINTS NOTED ON THE INTERNET. THIS IS CLEARLY NOT AN EXCEPTIONAL DEFECT. THE FAILURE HAS COME AFTER ABOUT TWO TO THREE YEARS OF USE, AND IS WORSE IN WINTER, BUT OCCURS INCONSISTENTLY YEAR AROUND. I HAVE NOT YET HAD AN ACCIDENT, BUT I DID RUN OUT OF GAS IN A RURAL AREA IN THE WINTER BECAUSE THE GAUGE SAID I HAD HALF A TANK WHEN IT WAS INFACT EMPTY. SPEED IS AN ISSUE IN ICY ROAD CONDITIONS BECAUSE IT IS VERY DIFFICULT TO KNOW IF YOUR SPEED IS APPROPRIATE FOR THE CONDITIONS WHEN THE SPEED SHOWS ZERO OR BOUNCES AROUND INCONSISTENTLY. THE FAILURE HAS OCCURRED AT ABOUT 30K MILES FOR EACH CLUSTER. LACK OF SUPPORT BY GM ON THIS IS DISCONCERTING. PLEASE ASSIST. *TR
TIRESFebruary 8, 2010
I WAS DRIVING MY VEHICLE AND HAD A FLAT TIRE. I COULD NOT GET MY SPARE TIRE TO COME DOWN AS IT WAS SEIZED UNDER TH BACK OF THE VEHICLE. I HAD A REPAIR SHOP FIX IT AND THEY ADVISED ME THIS IS COMMON ON ALL GENERAL MOTOR VEHICLES THAT SALT GET INSIDE THEM AND RUSTS OUT THE SPARE TIRE HOIST UNIT MAKING IT IMPOSSIBLE TO GET THE TIRE DOWN. I AM CONCERNED AS IT COULD HAVE HAPPENED TO MY WIFE AND KIDS ON A COLD NIGHT. AFTER LOOKING ONLINE THIS IS A MAJOR PROBLEM THAT MOST PEOPLE DO NOT REALIZE UNTIL THEY GET STRANDED WITH A FLAT TIRE.
SERVICE BRAKES, HYDRAULICJanuary 25, 2010
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 2500. AT LOW SPEEDS, HE WOULD DEPRESS THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT RESPOND ACCORDINGLY. IT SEEMED THAT THE ABS WOULD ACTIVATE AND CAUSE HIM TO MOVE A FEW FEET FORWARD. THE ABS ALSO INCREASED THE STOPPING DISTANCE AND ALMOST CAUSED THE CONTACT TO CRASH ON TWO OCCASIONS. HE TOOK THE VEHICLE TO THE DEALER BUT THERE WERE NO CODES PRODUCED. THE VEHICLE HAS NOT BEEN REPAIRED TO-DATE. HE CALLED THE MANUFACTURER AND ASKED IF THEY COULD INCLUDE HIS VEHICLE IN RECALL 05V379000 BUT WAS INFORMED THAT HIS MODEL YEAR WAS NOT INCLUDED. THE CURRENT MILEAGE IS APPROXIMATELY 80,300. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000. UPDATED 2/22/10 *CN UPDATED 05/17/10.*JB
SERVICE BRAKES, HYDRAULICJanuary 17, 2010
SLOWING DOWN COMING TO STOP ABOUT 7TO 4 MPH THE ABS SENSORS TELLS THE ABS PUMP TO TURN ON MAKING A GROWLING NOISE THIS IS THE SAME PROBLEM THE OLDER MODELS HAD THERE FIX WAS TO BRING THEM IN TO A DEALER AND PULL AND CLEAN THE ABS SENSORS OR REPLACE IF FOUND BAD . I TOOK MINE IN FOR AN ABS SENSOR LIGHT ON AND THEY TOLD ME THAT THE RIGHT SENSOR WAS BAD BUT THE LEFT NEEDED TO BE PULLED AND CLEANED BUT THEY SAID IF THE WENT TO PULL IT AND IT BROKE I WOULD HAVE TO PAY THE COST OF THE REPLACEMENT SENSOR INSTEAD OF THE CLEANING COST WHICH IS ABOUT $250.00 TO REPLACE PART AND LABOR THIS WAS IN DEC 2009. *TR
TRACTION CONTROL SYSTEMJanuary 13, 2010
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING AT A LOW UNKNOWN SPEED ON NORMAL ROAD CONDITIONS. THE "TRACTION" WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND SUDDENLY, SHE HEARD A CLICKING NOISE AND THE VEHICLE BEGAN TO SLOW DOWN WITHOUT ASSISTANCE. THERE WAS PRESSURE APPLIED TO THE ACCELERATOR PEDAL, FOLLOWED BY AN UNINTENDED SURGE. THE DRIVER WAS ABLE TO CONTINUE OPERATION. THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. HOWEVER, THERE WERE NO RESOLUTIONS. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME FOR THE MALFUNCTIONS. THE FAILURE MILEAGE WAS 70,000. THE CURRENT MILEAGE WAS 101,000. UPDATED 02/17/10. *LJ UPDATED 02/18/10
ELECTRICAL SYSTEMJanuary 9, 2010
MY 2004 CHEVROLET SUBURBAN WITH 88,000 MILES HAS A FAULTY SPEEDOMETER AND I AM UNABLE TO TELL WHAT SPEED I AM GOING AT ALL TIMES! I HAVE A 4 YEAR OLD AND A 6 YEAR OLD IN THE CAR WITH ME OFTEN AND THIS CAUSES ME GREAT CONCERN OVER THE SAFETY OF MY FAMILY AND I. *TR
ELECTRICAL SYSTEMDecember 18, 2009
2004 CHEVROLET SUBURBAN SPEEDOMETER READING IS INACCURATE, READING ANYWHERE FROM 20 TO 50 MPH TOO HIGH. THIS IS A HAZARD WHILE DRIVING DUE TO INABILITY TO ACCURATELY GAUGE SPEED, CAUSING TENDENCY TO DRIVE TOO SLOWLY. RUN RISK OF TRAFFIC TICKET. CHEVY DEALERSHIP ACKNOWLEDGES THAT THIS IS COMMON PROBLEM BUT ONLY PROVIDES SPECIAL ISSUE SERVICE FOR VEHICLES BETWEEN 70,000 TO 80,000 MILES ON ODOMETER. *TR
ELECTRICAL SYSTEMDecember 11, 2009
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING THE SPEEDOMETER DISPLAYED INACCURATE INFORMATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE INSTRUMENT PANEL CLUSTER NEEDED TO BE REPLACED. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 132,000. THE VIN WAS UNAVAILABLE.
TIRESNovember 18, 2009
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE SPARE TIRE HOUSING UNIT WAS DEFECTIVE WHICH MADE IT IMPOSSIBLE TO REMOVE THE SPARE TIRE WHEN HE NEEDED IT. THE DEALER ADVISED HER TO NOTIFY THE MANUFACTURER WHO STATED THAT THEY WOULD REIMBURSE HER FOR THE REPAIRS. THE VEHICLE WAS REPAIRED; HOWEVER, THE SPARE TIRE HOUSING MALFUNCTION HAS REOCCURRED. THE MANUFACTERER STATED THAT THEY WOULD NOT REIMBURSE HER TO HAVE THE HOUSING UNIT REPAIRED AGAIN. THE FAILURE MILEAGE WAS 120,000.
ELECTRICAL SYSTEMOctober 20, 2009
SPEEDOMETER DOES NOT WORK. UNSURE OF MY SPEED VERY UNSAFE. *TR
SUSPENSION,WHEELSSeptember 30, 2009
2004 CHEVY SUBURBAN 1500 FRONT WHEEL BEARINGS IN NEED OF REPLACEMENT EVERY 35,000 MILES IS SAFETY ISSUE ALL SUBURBAN OWNERS NEED TO BE INFORMED ABOUT. *TR
VISIBILITYSeptember 29, 2009
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR LIFT-GATE GLASS IS SEPARATING FROM THE WINDOWS' HINGES. AS A CONSEQUENCE, THE GLASS MAY UNEXPECTEDLY FALL AND CAUSE A SERIOUS INJURY. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 57,000.
ELECTRICAL SYSTEMSeptember 23, 2009
BOUGHT MY 2004 CHEVY SUBURBAN IN FEB. 2008. IT HAD 75,000 MILES ON IT. DROVE IT FOR A MONTH AND THE SPEEDOMETER WOULD FLUCTUATE 3-4 MPH AT HIGHWAY SPEEDS AND THE WORK FINE FOR A WEEK OR SO BEFORE ACTING UP. AT 92,000 MILES SPEEDOMETER WENT TOTALLY OUT, READING 0 ONE MINUTE AND BOUNCING TO 120 THE NEXT. NOW IT JUST SITS ON ZERO FOR MOST OF THE TIME. WOULD NOT KNOW IF IT EVER READ THE CORRECT MPH IF IT WASN'T FOR THE GPS. HAVE NOT REPLACED ANYTHING YET. BUT WILL HAVE TO SHORTLY BECAUSE THE TEXAS SAFETY INSPECTION IS DUE IN NOVEMBER. I THINK THIS IS WHY THE PREVIOUS OWNER TRADED IT IN AND DIDN'T TELL ANY ONE. *TR
STEERING,STRUCTURESeptember 18, 2009
WE OWN A 2004 CHEVROLET SUBURBAN WITH APPROXIMATELY 50,000 CURRENT MILES. WE PURCHASED THE VEHICLE USED AT 20,000 MILES. AT SOME POINT AFTER 36000 WE STARTED NOTICING A "CLUNKING" IN THE STEERING COLUMN WHEN WE WOULD TURN THE WHEEL. I AN EMPLOYED AT A SCHOOL AND IT HAS HAD TO HAVE THIS SAME PROBLEM REPAIRED ON 3 OF IT'S 2004 CHEVROLET 1500 SUBURBANS, EACH WITH JUST OVER THE 36,000 WARRANTY MILEAGE. EACH COST ABOUT $370.00 TO REPAIR. *TR
ENGINE AND ENGINE COOLINGAugust 26, 2009
I HAVE A 2004 CHEVY SUBURBAN 1500 WITH 90K MILES. IN NOVEMBER 2008 AT 80K MILES I NOTICED THE HEATER WASN'T HEATING. CHECKED AF TO FIND IT WAS A GAL LOW. NO LEAKS DETECTED ANYWHERE AND NO SMOKING FROM EXHAUST. A FEW WEEKS LATER THE SAME THING HAPPENED. AFTER TAKING THE VEHICLE TO 3 GARAGES INCLUDING ONE AUTHORIZED GM DEALER, ALL DIAGNOSTIC TEST WERE NEGATIVE FOR CRACKED HEADS OR HEAD GASKETS. SUGGESTIVE OF PROBLEM BUT NOT DEFINITIVE. THE GM DEALER STARTED AN OIL CONSUMPTION STUDY D/T HAVING TO ADD 1 - 1.5 QUARTS OIL EVERY 1500 - 2000 MILES. IN AND OUT OF THE SHOP UNTIL JUNE 2009 WHEN WE EXPERIENCE SUDDEN LOSS OF OIL PRESSURE, ENGINE STARTED KNOCKING BUT NOT SMOKING. I CHANGED THE OIL AGAIN AND DROVE THE VEHICLE THE NEXT MORNING. MADE IT 25 MILES WHEN OIL PRESSURE DROPPED AGAIN AND ENGINE STARTED KNOCKING. I ACTUALLY DROVE THE VEHICLE BACK HOME UNDER FULL POWER BUT ALARMS GOING OFF AND NO OIL PRESSURE. I PULLED THE OIL PAN OFF AND FOUND THE ROD BEARINGS BURNED AND CRYSTALLIZED. NOW LOOKING AT NEW ENGINE. GM DENIES PROBLEM WITH THAT MODEL ENGINE AND REFUSES TO OFFER ANY ASSISTANCE. JUST PRIOR TO EXPERIENCING THE ENGINE PROBLEMS WE DID HAVE TO REPLACE THE CATALYTIC CONVERTER. ALL OF INSTANCES STARTED AROUND 80K MILES. *TR
LATCHES/LOCKS/LINKAGESAugust 19, 2009
2004 CHEVROLET SUBURBAN REAR WINDOW HINGE DETACHING FROM GLASS CAUSING A SAFETY CONCERN THAT WINDOW COULD DISLODGE AND FLY OFF AN HIT ANOTHER VEHICLE OR PERSON. THE HINGES APPEAR TO BE GLUED TO GLASS AND THE GLUE IS FAILING AND DETACHING FROM WINDOW. AFTER RESEARCHING THE ISSUE ON THE WEB, CHEVROLET IS AWARE OF THE ISSUE AND HAS NOT ISSUED A RECALL. THIS IS A SERIOUS ISSUE THAT COULD RESULT IN SERIOUS INJURY OR DEATH TO OTHERS. IN JULY OF 2004 CHEVROLET ISSUED THE FOLLOWING BULLETIN: "CUSTOMER SATISFACTION - LIFTGATE WINDOW MOLDING #04065 - (JULY 26, 2004) 04065 - LIFTGATE WINDOW MOLDING 2005 CHEVROLET TAHOE, SUBURBAN 2005 GMC YUKON, YUKON XL ON JULY 20, 2004, ALL VEHICLES INVOLVED IN THIS PROGRAM WERE PLACED ON STOP DELIVERY. AFTER THE SERVICE PROCEDURE CONTAINED IN THIS BULLETIN IS COMPLETED, THE VEHICLES MAY BE DELIVERED TO CUSTOMERS. CONDITION GENERAL MOTORS HAS DECIDED THAT CERTAIN 2005 CHEVROLET TAHOE AND SUBURBANS, AND GMC YUKON AND YUKON XL VEHICLES MAY HAVE BEEN BUILT WITH AN INCORRECT ADHESIVE ON THE LIFTGATE WINDOW MOLDING, RESULTING IN THE POSSIBILITY OF THE MOLDING PARTIALLY SEPARATING FROM THE WINDOW." MY CONCERN IS THAT THIS AFFECTS MORE YEARS THAT THE 2005 AS THERE ARE NUMEROUS ISSUES WITH 2003 - 2004 MODELS. THERE ARE ALSO SEVERAL DOCUMENTED INCIDENTS OF REAR WINDOW DETATCHING FROM THE VEHICLE WHILE IN MOTION. I SPOKE WITH MR. JAMES SMITH AT CHEVROLET CUSTOMER SERVICE THIS EVENING AND FILED AN OFFICIAL COMPLAINT/REPORT. IT IS DOCUMENTED IN THEIR SYSTEM AS SERVICE REQUEST CONCERN # 71-751420936. MR. SMITH ALSO SAID THAT CHEVROLET WOULD BE CONTACTING THE NTSB ABOUT THIS ISSUE. *TR
FUEL SYSTEM, GASOLINEAugust 10, 2009
FUEL GAUGE IS NOT ACCURATELY REPORTING FUEL LEVEL. WHEN FUEL LEVEL IS TOO LOW, VEHICLE SHUTS DOWN AND WILL NOT RESTART. LOW LEVEL WARNING LIGHT DOES NOT COME ON. VEHICLE HAS TO BE JUMP STARTED IN ORDER TO RESET SECURITY MECHANISM. CAN CAUSE TRAFFIC ISSUES AND/OR COLLISION FROM ABRUPTNESS OF ISSUE AND HAPPENS WITHOUT WARNING WHEREVER YOU ARE. I CAN JUST IMAGINE WHAT A PROBLEM IT WOULD BE IF IT HAPPENED IN AN INTERSECTION OR RUNNING DOWN THE HIGHWAY. SINCE THE VEHICLE SHUTS DOWN, THIS WOULD MEAN POWER STEERING AND POWER BRAKES WOULD BE NON-FUNCTIONAL INCREASING THE POTENTIAL RISK FOR AN ACCIDENT OR COLLISION. *TR
VISIBILITYAugust 6, 2009
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT HEARD A NOISE COMING FROM THE VEHICLE. UPON FURTHER INSPECTION, SHE NOTICED THAT THE REAR PASSENGER SIDE WINDOW WAS CRACKING IN A SPIDER WEB PATTERN. SHE STATED THAT THE TINT ON THE GLASS WAS WEBBING IN A PATTERN. SHE THEN NOTICED THAT THE GLASS WAS EXPANDING AS IF SOMETHING WAS IN THE VEHICLE AND PUSHING THE GLASS OUTWARD. THE FAILURE CAUSED THE GLASS TO SHATTER. THE CONTACT CALLED THE DEALER AND THEY STATED THAT THEY WERE UNAWARE OF ANY FAILURE OCCURRING ON THIS YEAR, MAKE, AND MODEL VEHICLE. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE GLASS SHOP FOR REPAIR AT THE COST OF $190. SHE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE CONTACT WAS UNSURE IF THE FAILURE WAS CAUSED BY THE HEAT OUTSIDE. THE FAILURE MILEAGE WAS 89,000 AND CURRENT MILEAGE WAS 89,015.
STEERING,SERVICE BRAKES, HYDRAULICAugust 4, 2009
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL REQUIRED GREATER EFFORT TO TURN. THERE WAS A LOW POWER RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE SERVICE BRAKE BOOSTER WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 05V043000 (SERVICE BRAKES, HYDRAULIC), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE AND CURRENT MILEAGES WERE 23,400. UPDATED 08/28/09. *LJ UPDATED 08/31/09.*JB
ELECTRICAL SYSTEMJuly 9, 2009
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 2500. THE CONTACT STATED THAT THE CLUSTER IN THE VEHICLE WAS FAULTY AND THE INSTRUMENT PANEL FAILED. AS A RESULT, THE CONTACT DOES NOT KNOW HOW FAST SHE IS DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, WHICH WOULD COST BETWEEN $500-$600. THE MANUFACTURER STATED THAT THE WARRANTY WAS EXPIRED ON THE VEHICLE AND WOULD HAVE TO BE REPAIRED AT THE CONTACT'S EXPENSE. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
ELECTRICAL SYSTEMJuly 2, 2009
SPEEDOMETER READS INCORRECTLY. READS SPEEDS OVER 30 MPH WHILE STANDING STILL, 120 MPH WHILE GOING 40MPH, OR NOTHING AT ALL. IT VARIES FROM DAY TO DAY. *TR
POWER TRAINJune 29, 2009
TRANSFERCASE ON SUBURUBAN BEGAN TO LEAK AROUND 80K MILES WHEN YOU PUT ON LIFT YOU'LL SEE LITTLE PIN HOLES IN THE TRANSFER CASE. THIS IS CAUSED BY A FAULTY DESIGN WHERE THE PUMP RUBS A HOLE FROM THE INSIDE OF THE T-CASE TO THE OUTSIDE. NUMEROUS COMPANIES HAVE MADE A MOD KIT TO ADDRESS THE ISSUE WHICH GM HAS NOT. YOU CAN PUT A TEMP BANDAGE ON IT USING JB WELD BUT THE CASE WILL NEED TO BE REPLACED. *TR
ELECTRICAL SYSTEMJune 13, 2009
THE SPEEDOMETER ON MY '04 CHEVY SUBURBAN HAS BECOME ERRATIC, AND PROGRESSIVELY GETS "FASTER" AND FASTER UNTIL IT REGISTERS 120MPH SETTING STILL. REPEATEDLY TURNING THE CAR ON AND OFF WILL RESET THE SPEEDOMETER, BUT IT RECURS WITHIN A FEW DAYS. *TR
SEATSJune 4, 2009
I WAS DRIVING ON THE HIGHWAY AT 60MPH WITH MY DAUGHTER, WHEN THE SECOND ROW SEAT (60/40) OF MY 2004 SURBURBAN BECAME UNLATCHED AND THE SEAT FLEW FORWARD. AFTER SEVERAL ATTEMPTS I WAS ABLE TO PUSH THE SEAT BACK TO IT'S LOCKED POSITION. LUCKILY MY DAUGHTER WAS WEARING HER SEATBELT OTHERWISE, SHE WOULD'VE INJURED HERSELF FACE FIRST ON REAR OF THE PASSENGER SEAT. I CONTACTED CHEVROLET, AND WAS NOTIFIED ALTHOUGH THIS IS A SAFETY ISSUE, THIS REPAIR ISN'T COVERED UNDER WARRANTY. *TR
ELECTRICAL SYSTEMApril 28, 2009
I NOTICED WHILE I WAS DRIVING THAT THE SPEEDOMETER SEEMED A LITTLE OFF AND I WAS CORRECT IT STARTS AT 10MPH AND WHILE DRIVING ITS ABOUT 13 MPH OFF. *TR
ELECTRICAL SYSTEMApril 26, 2009
2004 CHEVY SUBURBAN SPEEDOMETER FAILS SPORADICALLY. WILL STICK AT ANYTIME WITHOUT NOTICE. SHOWING UP TO 120 MILER PER HOUR WHILE PARKED. CANNOT ASCERTAIN EXACT OF SPEED OF VEHICLE. WPER HAPS EFFECTS ODOMETER AND HOUR METER. *TR
ELECTRICAL SYSTEMApril 21, 2009
SPEEDOMETER STOPPED WORKING WHEN ODOMETER READ 76,000 MILES. DOES NOT WORK AT ALL. CURRENTLY READ 120 MPH. DEALER WILL NOT FIX AS WARRANTY HAS EXPIRED. SPEEDOMETER STOPPED WORKING DUE TO POOR QUALITY, NOT IMPROPER USE. *TR
ELECTRICAL SYSTEMApril 15, 2009
INSTRUMENT CLUSTER WENT DEAD NO SPEEDOMETER NOTHING. *TR
STEERINGApril 14, 2009
BAD KNOCKING NOISE WHEN TURN STEERING WHEEL VERY SCARY NO MATTER WHO OR WHICH DIRECTION YOU TURN STEERING WHEEL THERE IT IS THIS HORRIBLE NOISE COME ON CHEVY THIS IS A FAMILY CAR IT SHOULD BE SAFE IS SCARY CHEVY DON'T BE A BLE TO DO SOMETHING BECAUSE IS ALREADY AT 75,000 AND I HAVE THIS PROBLEM SINCE IT WAS 23K MILES WHAT'S GOING ON WITH YOU CHEVY PEOPLE. *TR
AIR BAGSApril 3, 2009
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT FELL ASLEEP AND CRASHED THE VEHICLE INTO A TREE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER RECEIVED INJURIES TO THE FACE AND NECK. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 190,000.
ELECTRICAL SYSTEMMarch 30, 2009
SPEEDOMETER QUIT WORKING ON 2004 SUBURBAN. *TR
POWER TRAINMarch 25, 2009
TRANSMISSION STARTED SLIPPING CAUSING A "SHUDDER" AROUND 55 MPH OR LOWER IF I AM HAULING SOMETHING. WE TOOK IN TO DEALER WHO SAID THE TORQUE CONVERTER CLUTCH IS BAD AND THEY CAN REPLACE IT OR PUT IN A WHOLE NEW TRANSMISSION AT A COST TO US OF $3,300. AFTER SEARCHING ONLINE I FOUND TSB #050730017 WHICH OUTLINES THIS KNOWN PROBLEM. I HAVE SEVERAL FRIENDS WHO HAVE HAD THIS SAME PROBLEM. IF THIS MANY PEOPLE ARE HAVING THIS PROBLEM AND IT IS KNOW BY GM I FEEL IT SHOULD BE HANDLED BY THEM. THE TECHNICIAN THAT HANDLED OUR REPAIR SAID THAT THE TRANNY FLUID SHOULD BE CHANGED EVERY 25-30K MILES SINCE WE LIVE IN A MOUNTAINOUS AREA AND OCCASIONALLY PULL A SMALL HORSE TRAILER. THE MANUAL STATES THAT IT SHOULD BE CHANGED EVERY 50K MILES WITH NO REFERENCE TO TERRAIN. I FEEL THAT GM SHOULD COVER THE COST OF THIS REPAIR SINCE THEY KNOW ABOUT THE PROBLEM AND HAVE DONE NOTHING TO NOTIFY OWNERS OF THE ISSUE OR HOW TO CORRECT IT. *TR
ELECTRICAL SYSTEMMarch 17, 2009
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE SPEEDOMETER WAS INOPERATIVE AND DISPLAYED INACCURATE READINGS. THE DEALER STATED THAT THE INSTRUMENT CONTROL PANEL NEEDED TO BE REPLACED AT THE COST OF OVER $300. AS OF MARCH 17, 2009, THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 82,000 AND CURRENT MILEAGE WAS 84,000. UPDATED 04-14-09 *BF UPDATED 04/15/09.*JB
ELECTRICAL SYSTEMMarch 9, 2009
MY SPEEDOMETER STOPPED WORKING ON MY VEHICLE ABOUT 2 WEEKS AGO. WHEN I AM AT A COMPLETE STOP, IT SHOWS I AM GOING ANYWHERE BETWEEN 50-70 MPH. WHEN I AM GOING 40 MPH, IT SHOWS I AM GOING OVER 120 MPH. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE I HAVE NO IDEA HOW FAST I AM GOING AND OBVIOUSLY, SPEED LIMITS ARE THERE FOR A REASON. I HAVE CONTACTED CHEVY AND ALSO A LOCAL DEALER AND THEY ARE AWARE THAT THIS HAS BEEN A HUGE PROBLEM ON 2003 AND 2004 CHEVY AND GMC VEHICLES. THEY HAVE A SPECIAL COVERAGE FOR IT, BUT IT ENDS AT 70,000 MILES. MY VEHICLE HAS 71,000 MILES ON IT AND SO, THEY WILL NOT FIX IT WITHOUT CHARGING ME AROUND $700. THERE IS A CLASS ACTION LAWSUIT PENDING REGARDING THIS ISSUE. IT IS NOT NORMAL WEAR AND TEAR, AS EVIDENCED BY THE HUGE # OF VEHICLES AFFECTED AND IT SHOULD BE A RECALL ITEM, AS IT AFFECTS SAFETY . *TR
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMMarch 9, 2009
2004 SUBURBAN WITH LESS THAN 65000 MILES, CUTS OUT DRIVING AT VARIOUS SPEEDS, SITTING AT TRAFFIC LIGHT, UPHILL OR DOWN HILL. VEHICLE GIVES NO WARNING, NO LIGHTS LIGHT UP, JUST ALL OF A SUDDEN NO POWER. CAN START BACK UP SOMETIMES IMMEDIATELY, SOMETIMES AFTER SEVERAL MINUTES. AFTER RESEARCHING ONLINE SEEMS TO BE A COMMON PROBLEM ISSUE WITH THE VEHICLE, CALLED DEALER AND THEY SAID THERE IS NO RECALL EVEN THOUGH IT IS OBVIOUSLY A SAFETY ISSUE. *TR
ELECTRICAL SYSTEMMarch 7, 2009
THE SPEEDOMETER ON THE VEHICLE IS NOT SHOWING THE TRUE SPEED (IT SOME TIMES SHOWS 110 WHEN YOU ARE GOING 45, OR SHOWS 35 WHEN YOU ARE GOING 65. THIS IS NOT SAFE WHILE DRIVING ON ANY ROAD. *TR
ELECTRICAL SYSTEMMarch 5, 2009
INSTRUMENT CLUSTER PANEL IN A 2004 CHEVY SUBURBAN WAS DIAGNOSED BY A GM DEALERSHIP AS DEFECTIVE ON 3/4/2009 WITH 70,400MILES. OIL GAUGE AND BATTERY GAUGE FAILS TO READ PROPERLY OFTEN BOUNCING AROUND/FLUTTERING AROUND DURING VEHICLE OPERATION. GAUGES DO NOT RETURN TO ZERO WHILE VEHICLE IS NOT OPERATING. GAUGE FAILURE WAS NOTED ON 2/10/2009. GM HAS YET TO AGREE TO REPLACE CLUSTER PANEL THOUGH A LETTER WAS SENT TO GM OWNERS REGARDING MATTER. LETTER CLEARLY STATES NOT TO BRING VEHICLE IN TO HAVE CLUSTER PANEL CHECKED UNTIL THERE IS BELIEVED TO BE AN ISSUE. *TR
STEERINGMarch 4, 2009
I HAVE A 2004 CHEVY SUBURBAN THAT HAS A BAD VIBRATION AND CLUNKING NOISE COMING FROM THE STEERING WHEEL. I HAVE ADDRESSED THIS ISSUE WITH THE DEALERSHIP AND THEY STATE THEIR IS NO RECALL, BUT I KNOW OF 4 PEOPLE WITH CHEVY TRUCKS WITH THE SAME ISSUE. I HAVE ALSO DONE SOME RESEARCH ONLINE AND FOUND MULTIPLE PEOPLE COMPLAINING OF THE SAME ISSUE. I AM NOT SURE IF LEFT UNFIXED WHAT MIGHT HAPPEN, BUT I REALLY DO NOT WANT TO GET IN AN ACCIDENT AND HURT MYSELF OR OTHERS. I ONLY HOPE WITH YOUR HELP WE CAN FIND A SOLUTION TO THIS PROBLEM WITH CHEVROLET VEHICLES. THANK YOU. *TR
POWER TRAINFebruary 22, 2009
TRANSMISSION FAILURE. *TR
POWER TRAIN,ELECTRICAL SYSTEMFebruary 19, 2009
VEHICLE IS A 4WD MODEL, EQUIPPED WITH ELECTRONICALLY CONTROLLED TRANSFER CASE. THE CONTROL ONLY WORKS INTERMITTENTLY. SEVERAL TIMES I HAVE BEEN CAUGHT IN A SNOWSTORM AND UNABLE TO USE THE 4WD. THIS IS A SERIOUS SAFETY ISSUE. I HAD THE CONTROL REPAIRED ONCE, BUT THE PROBLEM QUICKLY RETURNED. I AM TOLD THIS IS A VERY COMMON PROBLEM WITH 4WD CHEVROLET AND GMC TRUCKS, FOR MANY MODEL YEARS. *TR
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)February 19, 2009
ENGINE INTERMITTENTLY GOES INTO "REDUCED ENGINE POWER" "TRACTION CONTROL DISABLED" FOR NO APPARENT REASON. ENGINE POWER IS REDUCED BY TWO THIRDS. ISSUE HAS BEEN OCCURRING FOR APPROXIMATELY 2 YEARS NOW. GM/CHEVY DEALERSHIP HAS BEEN UNABLE TO RESOLVE THE ISSUE. I'VE HAD THE CAR IN THE SHOP OVER 20 TIMES SOME TIMES ON A WEEKLY BASIS. THROTTLE BODY, TAC, BATTERY CABLES, AND OTHER COMPONENTS HAVE BEEN CHANGED TO NO AVAIL. SEVERAL CLOSE CALLS ON THE FREEWAY WITH 18 WHEELERS BEARING DOWN ON REAR END WHEN ISSUE HAS OCCURRED. I NO LONGER ALLOW MY WIFE AND KIDS IN THE CAR. I'M SURE SOMEONE WILL EVENTUALLY DIE AS A RESULT OF THIS ISSUE AND MAYBE THEN GM WILL ADDRESS THE ISSUE. HOPEFULLY WHEN IT HAPPENS IT WILL NOT INVOLVE SMALL CHILDREN WHICH IS WHAT SUBURBANS ARE TYPICALLY PURCHASED FOR...TO DRIVE AROUND FAMILIES WITH SMALL CHILDREN. CONSUMERS THINKING THEY ARE PURCHASING A GOOD SIZE VEHICLE THAT WILL KEEP THEIR FAMILY SAFE SHOULD STEER AWAY FROM GM PRODUCTS. *TR
ELECTRICAL SYSTEMFebruary 16, 2009
FIRST OCCURRENCE WAS IN 02/2008. POWER SEAT ADJUSTER AND SEAT HEATER QUIT WORKING. PROBLEM FOUND TO BE HIGH RESISTANCE IN THE ELECTRICAL CONNECTOR UNDER DRIVERS SEAT. SUBSTANTIAL BURNING AND MELTING OF THE CONNECTOR PRESENT. SECOND OCCURRENCE ON 2/13/09, FOUND SAME HIGH RESISTANCE PROBLEM AT THE CONNECTOR BETWEEN BODY AND REAR HATCH. CAUSED REAR WIPER AND DEFROSTER TO BECOME INOPERATIVE. BOTH INCIDENTS RAISE CONCERNS ABOUT A VEHICLE FIRE DUE TO THE EXTREME HEAT THAT IS PRODUCED BY CURRENT FLOWING THROUGH A HIGH RESISTANCE CONNECTION. BOTH CONNECTORS HAVE EVIDENCE OF EXTREME HEAT AND LEAD ME TO BE LESS THAN CONFIDENT THAT THESE TWO CONNECTORS ARE THE ONLY ONES ON THIS VEHICLE THAT ARE FAULTY. I SUBMITTED A COMPLAINT ABOUT THE SEAT CONNECTOR IN FEBRUARY OF 2008, BUT FIND NO RECORD OF IT AT SAFECAR.GOV AND HAVE NEVER BEEN CONTACTED ABOUT THE COMPLAINT. *TR
ELECTRICAL SYSTEMFebruary 12, 2009
SPEEDOMETER HAS NOT WORKED FOR OVER A YEAR. THE NEEDLE IS ALWAYS PINNED. ONCE IN A WHILE IT WILL START AT APPROXIMATELLY 30MPH AT IDLE. LOCAL DEALER ADVISED APPROX. 500.00 TO FIX. *TR
ELECTRICAL SYSTEMFebruary 8, 2009
THE SPEEDOMETER IN MY 2004 CHEVY SUBURBAN IS NOT WORKING PROPERLY. WHEN TRAVELING ONLY 50 MPH IT READS 91 MPH. CAN'T TELL HOW FAST I'M DRIVING. *TR
WHEELSFebruary 4, 2009
WE WERE DRIVING BACK FROM THE AIRPORT, 60 MILES FROM OUR HOME. BEFORE WE LEFT THE AIRPORT AREA WE HEARD A NOISE. AS WE ARE HEADED HOME APPROXIMATELY 20 MILES DOWN THE ROAD THE STABILITY NOTIFICATION AND THE ABS LIGHTS COME ON. FIRST TIME THEY HAD COME ON. EVERY NOW AND THEN WE HEAR A NOISE COMING FROM THE FRONT LEFT WHEEL. THE NOTIFICATION AND LIGHTS CUT OFF AND ON ALL THE WAY TO OUR DESTINATION. APPROXIMATELY 6 MILES FROM OUR HOME, WE HEAR A NOISE AS IF SOMETHING CAME OFF BUT YET THE SUBURBAN WAS DRIVING OKAY FOR THE EXCEPTION OF NOISE AND GRINDING. WE DECIDED TO KEEP DRIVING AS WE ARE IN A HORRIFIC CONSTRUCTION ZONE. THE NEXT DAY I CALL FOR AN APPT FOR INSPECTION AT A PRIVATE WHEEL AND BRAKE SHOP FOR AN ESTIMATE. THEY SAID I HAD EXTENSIVE DAMAGE TO THE WHEEL HUB ASSEMBLIES AND THE FRONT WHEEL TIRE WAS JUST ABOUT TO FALL OFF. THEY SAID THEY WERE EVEN APPREHENSIVE ABOUT MAKING IT FROM THE OUTSIDE OF THE BUILDING, INSIDE. I CALL THE DEALERSHIP. THEY SAID IT THERE WAS NOT A RECALL ON THE HUB ASSEMBLIES AND IT WOULD COST APP $560 TO $600 PER WHEEL FOR REPAIR. I COULD NOT AFFORD THIS SO I TOOK IT TO REPAIR AT THE WHEEL SHOP. MY VEHICLE HAD APPROXIMATELY AT THE TIME 54,000 MILES. I DO HAVE THE OLD PARTS FOR INSPECTION. *TR
ELECTRICAL SYSTEMJanuary 31, 2009
MY 2004 SURBURBAN, THE INSTRUMENT CLUSTER BEGAN FAILING AT 75,000 MILES. IT IS A DAILY OCCURRENCE OF THE SPEEDOMETER SHOWING INCORRECT SPEED, THE OIL PRESSURE GAUGE IS PEGGED MOST OF THE TIME. *TR
ELECTRICAL SYSTEMJanuary 29, 2009
THE SPEEDOMETER DOES NOT ALWAYS START AT 0 SOMETIMES IT STARTS AT 20MPH SOMETIMES AT 30MPH . WHEN YOU START THE VEHICLE IT DOES THIS. ALSO THE OIL GAGE IS AT 40 WITH THE VEHICLE AND GOES OVER 80+ I'M SCARED TO DRIVE MY VEHICLE. CAN YOU HELP ME . *TR
STEERINGJanuary 21, 2009
UNDER WARRANTY, BROUGHT CAR IN FOR LOOSE, VIBRATING STEERING WHEEL IN 2004. DEALERSHIP DID SOMETHING TO MAKE IT QUITE BUT 3 MONTHS LATER IT WAS DOING IT AGAIN. TOOK IT IN AGAIN AND THEY SAID TO GET THE CAR GREASED. IT ONLY LASTS A LITTLE WHILE. SO HAS TO BE REPEATEDLY DONE. I'M AFRAID SOMETHING IS GOING TO BREAK. *TR
FUEL SYSTEM, GASOLINEJanuary 13, 2009
2004 SUBURBAN HAD LEAK IN GAS TANK. EVAP LINES ON TOP OF FUEL TANK LEAKING GAS OVER TANK AND ON GROUND. HAD LINES REPLACED ON DEC.16, 2008 AND LEAK HAS REAPPEARED JAN. 11, 2009. *TR
STEERINGDecember 31, 2008
CLUNKING NOISE IN THE STEERING COLUMN, DEALER SAID IT WAS THE INTERMEDIATE STEERING SHAFT, CALLED CHEVROLET (THEY GAVE ME A CASE #)SINCE INTERNET SEARCH EXPOSED MANY OTHERS SAME PROBLEM. THEY HAVE A TSB #000235003 ABOUT THIS AND HOW TO FIX THE PROBLEM. CHEVROLET WANTS ME TO PAY A $99 DIAGNOSIS FEE AND THEY MIGHT HELP ME WITH THE PROBLEM. *TR
ELECTRICAL SYSTEMDecember 29, 2008
THE SPEEDOMETER REGULARLY FAILS TO WORK, USUALLY READING AN INCORRECT SPEED (CHECKED AGAINST A HANDHELD GPS DEVICE) AND OCCASIONALLY DOES NOT WORK AT ALL. *TR
ELECTRICAL SYSTEMDecember 5, 2008
SPEEDOMETER JUMPED FROM APPROX.69 TO 110 AND CONTINUED TO STAY HAYWIRE AND IS NOT READING ACCURATELY. APPARENTLY A KNOWN PROBLEM BY CHEVY BUT THEY ARE ONLY REPAIRING IN 7 YEARS 70,000 MILES. OF COURSE I AM AT 4 YEARS AND AT 77,000. I WAS OVER 74K MILES WHEN NOTICE CAME OUT SO EVEN THEN WOULD NOT HAVE BEEN ABLE TO GET KNOWN DEFECT FIXED. *TR
ELECTRICAL SYSTEMNovember 29, 2008
SPEEDOMETER NOT REGISTERING ACCURATELY. WHILE IN NEUTRAL 90 MPH. *TR
ENGINE AND ENGINE COOLINGNovember 25, 2008
THE COOLANT LEVEL IN THE RESERVOIR CONTINUED TO DROP, PROMPTING ME TO REFILL IT WEEKLY. SERVICE SHOP WORKED ON THIS ON AND OFF FOR SEVERAL MONTHS. AFTER SEVERAL ENGINE OVERHEATING SITUATIONS, WE TOOK IT TO A DIFFERENT SHOP. TURNS OUT OUR HEADS ARE CRACKED. THEY WERE MANUFACTURED BY CASTECH AND ARE KNOWN TO BE DEFECTIVE ACCORDING TO GM BULLETIN #06-06-01-019B (DOCUMENT ID 1986750). THERE IS NOW SO MUCH ANTI-FREEZE IN OUR ENGINE THAT THE ENTIRE MOTOR NEEDS TO BE REPLACED DUE TO THE CORROSIVE NATURE OF THE FLUID. GM SAID THAT THEY WOULD PAY NOTHING TOWARDS OUR REPAIR. THE ENGINE ONLY HAS 91K MILES AND NOW NEEDS TOTAL REPLACEMENT B/C OF AN ISSUE THAT GM KNEW ABOUT SINCE 6/12/07 BUT NEVER CONTACTED US ABOUT. HAD THE REPLACED THE HEADS BACK IN 2007, WE MOST CERTAINLY WOULDN'T BE FACING TOTAL MOTOR REPLACEMENT AT THIS TIME. *TR
VISIBILITYNovember 17, 2008
OUR FAMILY WAS NOT HOME, THE CAR HAS BEEN PARKED IN THE DRIVEWAY AS NORMAL. MY NEIGHBORS WERE IN THE YARD AND SUDDENLY HEARD WHAT SOUNDED LIKE AN EXPLOSION. THEY LOOKED OVER AND THE REAR WINDOW HAD SHATTERED AND BLEW THE GATE OPEN. IT ALSO MELTED THE PLASTIC THAT HOLDS THE GLASS. IT SEEMS AS IF POSSIBLY THE REAR DEFROSTER MAY HAVE BEEN FAULTY ALTHOUGH THE VEHICLE HAS NOT BEEN MOVED IN 3 DAYS. GLAD SOMEONE WAS NOT STANDING BEHIND IT. IT BLEW GLASS ABOUT 10 FT. WAITING ON INS TO CALL BACK. *TR
ELECTRICAL SYSTEMNovember 10, 2008
MY FAMILY AND I WERE TRAVELING ON THE INTERSTATE IN OUR 2004 CHEVY SUBURBAN WHEN MY SPEEDOMETER STARTED FLUCTUATING FROM 20 MPH TO 70 MPH TO 120 MPH. THE ENGINE DIDN'T SEEM TO CHANGE ITS RUNNING SPEED AS THE SPEEDOMETER FLUCTUATIONS WERE OCCURRING. I ONLY HAVE 40K MILES, AND I'M THE ORIGINAL OWNER. MY WIFE MAINLY DRIVES IT TO TAKE OUR KIDS TO SCHOOL AND THEIR ACTIVITIES, AND ERRANDS. WILL THE DEALER REPAIR FOR FREE? *TR
ELECTRICAL SYSTEMOctober 28, 2008
SPEEDOMETER ERRATIC, STUCK ON 71MPH. WILL NOT FUNCTION, SEVERE SAFETY HAZARD AND COMMON TO MANY OTHER CHEVROLET OWNERS. *TR
STEERINGOctober 28, 2008
UNDER WARRANTY, BROUGHT CAR IN FOR LOOSE, VIBRATING STEERING WHEEL IN 2006. DEALERSHIP BROUGHT TO OUR ATTENTION THE NEED TO REPLACE A BOLT ON THE STEERING SHAFT, WAS A WARRANTY REPAIR COVERED BY GM AND WE DID NOT HAVE TO PAY (ISSUED AS RECOMMENDED REPAIR ONLY IF CONSUMER BROUGHT TO ATTENTION. PROBLEM WENT AWAY. PROBLEM RECURRED IN FALL 2008 (CAR NOW OUT OF WARRANTY) IDENTICAL SYMPTOMS AS BEFORE. CONTACTED DEALERSHIP AGAIN TO COMPLAIN, THEY STATED, OUT OF WARRANTY HAVE TO PAY FOR NEW PART REPLACEMENT. FEEL THIS IS A FLAWED ENGINEERED COMPONENT ON VEHICLE FROM START, SHOULD NOT HAVE TO PAY FOR SOMETHING THAT IS NOT SAFE IN THE FIRST PLACE. *TR
ELECTRICAL SYSTEMOctober 22, 2008
SPEEDOMETER FLUTTERING\STICKING RECALL CAME OUT AFTER MY VEHICLE WAS BEYOND THE WARRANTY MILEAGE. *TR
SERVICE BRAKES, HYDRAULIC,WHEELSOctober 21, 2008
THE TOP NUT WHICH HOLDS THE RIGHT REAR BRAKE CALIBER BRACKET CAME OUT ON MY VEHICLE. THE RESULT CAUSED MY VEHICLE TO ABRUPTLY STOP SEVERELY JERKING THE PASSENGERS IN THE TRUCK. THE BRACKET ALSO PUNCTURED SEVERAL CRACKS TO THE INSIDE OF MY RIM CAUSING MY TIRE TO DEFLATE. I HAVE NEVER HAD THE CALIPER NUTS REMOVED ON MY VEHICLE. THE ONLY THING I CAN THINK OF IS THE NUT MUST HAVE VIBRATED LOOSE. THE LOWER NUT WAS LOOSE AS WELL. THE LOOSE LOWER NUT WAS DISCOVERED AFTER REMOVING THE WHEEL TO REPAIR THE DEFLATED TIRE. THE INCIDENT OCCURRED ON SUNDAY, OCTOBER 19, 2008 AT 1:30 AM. MY VEHICLE WAS TOWED HOME FOR REPAIR. A NEW RIM AND BRAKE CALIPER NUT HAD TO BE PURCHASED TO REPAIR MY VEHICLE. *TR
ELECTRICAL SYSTEM,SEATSOctober 8, 2008
A SHORT IN THE WIRING THAT POWERS THE HEATED SEATS AND POWER DRIVERS SEAT. CONNECTOR IS BURNED AND MELTED. AS A RESULT OF THE SHORT, MY BATTERY HAS BEEN DRAINED TWICE. LUCKILY THIS WAS FOUND BEFORE A FIRE OR SERIOUS INJURY. *TR
STEERINGOctober 6, 2008
THE STEERING COLUMN HAS SOME FLAW IN IT CAUSING A LOOSE CONNECTION ON THE COLLAPSIBLE SHAFT. GE IS CLAIMING THAT A "CORRECTED OR REVISED" SHAFT IS THE FIX BUT THEY ARE NOT CURRENTLY PAYING FOR THE "FIX". THIS IS A 2004 CHEVY. SUBURBAN *TR
ELECTRICAL SYSTEMSeptember 23, 2008
A COUPLE OF MONTHS AGO I RECEIVED A LETTER FROM GM INFORMING ME OF A POTENTIAL DEFECT ON THE SPEEDOMETER OF ANY 04 CHEVY SUBURBAN, BUT IT STATED THAT I SHOULD NOT TAKE THE VEHICLE TO THE DEALERSHIP UNLESS THERE IS A PROBLEM. YESTERDAY 9-22-08 COMING BACK FROM MY SON BALL GAME THE SPEEDOMETER WAS STUCK ON 70 AND WHEN MY HUSBAND APPLIED THE BRAKE INSTEAD OF DECREASING THE SPEEDOMETER WAS GOING TOWARD THE 120 MARK AND WE WERE ALMOST AT A COMPLETE STOP. NOW GM DID SEND INFORMATION THAT THERE MIGHT BE PROBLEMS BUT DON'T DO ANYTHING UNLESS YOU SUSPECT PROBLEMS. ANYWAY I HAVE 78,000 MILES ON THIS VEHICLE AND GM SENT A LETTER THAT THEY WILL FIX IT NO CHARGE IF IT IS UNDER 70,000. ITS A DEFECT THERE SHOULDN'T BE A TIME LIMIT TO GET IT REPLACED A DEFECTIVE SPEEDOMETER. IT IS EXTREMELY DANGEROUS ESPECIALLY WHEN CHILDREN ARE IN THE VEHICLE. WHY SHOULD ANYONE PAY FOR AN ITEM THAT IS DEFECTIVE. IT SHOULD BE REPLACED AT NO CHARGE. I HAVE HEARD OF OTHER PEOPLE WITH THE SAME PROBLEM AS I HAVE HAD. SOMETHING NEEDS TO BE DONE SUCH AS A RECALL INSTEAD OF A POSSIBLE DEFECT LETTER. PLEASE HELP! *TR
ENGINE AND ENGINE COOLINGSeptember 22, 2008
REAR HEATER HOSE RUBBING ON THE FRAME OF VEHICLE CAUSED A FAILURE. *TR
ELECTRICAL SYSTEMSeptember 2, 2008
SPEEDOMETER IS ERRATIC. *TR
ELECTRICAL SYSTEMJuly 29, 2008
2004 SUBURBAN 85,000 MILES - SPEEDOMETER SKIPPED UNDER DECEL FROM 55 MPH, INACCURATE READINGS OF 20, 40, 60 MPH WHEN STOPPED. SPEEDOMETER NOW READS PAST 120 MPH & IS COMPLETELY INOPERATIVE. APPARENTLY THIS IS A RATHER COMMON OCCURRENCE - A VERY COSTLY INSTRUMENT CLUSTER REPAIR DOES NOT MEAN THE ISSUE IS CORRECTED (IT MAY REOCCUR). *TR
VISIBILITYJuly 16, 2008
I HAVE A 2004 SUBURBAN WITH 60K MILES. ABOUT 1 MONTHS AGO, THE REAR WINDOW BEGAN MAKING A WHISTLING NOISE WHILE DRIVING. WHEN I INSPECTED IT I FOUND THAT THE HINGE WAS SEPARATING FROM THE WINDOW. I HAVE TRIED TO GO THROUGH GM WITH NO AVAIL. THEIR ANSWER IS "IT SHOULDN'T HAVE HAPPENED", BUT THEY ARE NOT GOING TO DO ANYTHING ABOUT IT. *TR
ENGINE AND ENGINE COOLINGJuly 15, 2008
MY 2004 CHEVY SUBURBAN JUST DIES WHILE DRIVING, I LOOSE POWER STEERING & MY BRAKES. IT HAS HAPPENED 2X IN 2 DAYS. IT PRESENTS A VERY DANGEROUS SITUATION, FOR MYSELF & OTHER DRIVERS. WHEN A DIAGNOSTIC IS RUN IT IS NEGATIVE, NOTHING SHOWS UP. ALL OF THIS OUT OF NOWHERE. *TR
POWER TRAIN,ELECTRICAL SYSTEMJuly 15, 2008
I WAS DRIVING ALONG THE FREEWAY AND I NOTICED THAT ON THE COMPUTERIZED DASHBOARD, THE SERVICE TIRE MONITOR WAS FLASHING. I WAS DRIVING 50 MPH AND WHEN I LOOKED AT THE SPEEDOMETER, THE GAUGE WENT UP TO 120 MPH AND EVEN THOUGH I TURNED THE ENGINE OFF THE GAUGE IS STILL AT 120 MPH. I ALSO NOTICED THAT THE BATTERY GAUGE IS NOT WORKING, BECAUSE THE GAUGE IS NOT MOVING AT ALL AND WHEN I LOOKED AT THE RPM GAUGE, I WAS ONLY PRESSING THE GAS SLIGHTLY, THE RPM GAUGE WENT UP TO THE MAXIMUM LEVEL. WHEN I WAS COMING BACK HOME FROM WORK THE SAME DAY, WHEN I STARTED THE ENGINE I FELT IT RIGHT AWAY THAT WHENEVER I PUT MY FOOT ON THE GAS, THE VEHICLE IS JUST MOVING SLOWLY, UNTIL IT STOPPED MOVING. I HAVE IT TOWED TO BILL HEARD DEALERSHIP AND THEY FOUND OUT THAT IT WAS THE TRANSMISSION WAS TORE AND ACCORDING TO THE DEALERSHIP THAT I NEED TO HAVE A NEW TRANSMISSION. THIS VEHICLE IS A 2004 CHEVROLET SUBURBAN, BOUGHT IT BRAND NEW. RIGHT NOW WE HAVE 67,880 MILEAGE AND WE ONLY HAVE THIS VEHICLE FOR 4 1/2 YEARS. FEW MONTHS PRIOR TO THIS INCIDENT, I RECEIVED A LETTER FROM GM, ABOUT A CONDITION THAT MAY DEVELOP ON THIS VEHICLE WHICH IS WHERE ONE OR MORE OF THE INSTRUMENT PANEL GAUGE NEEDLES MAY STICK, FLUTTER OR BECOME INOPERATIVE AND MAY CAUSE INACCURATE READINGS, INCLUDING THE SPEEDOMETER AND THE FUEL GAUGE. I HAVE KEPT THAT LETTER AND CALLED THE GM AND I WAS ADVISED TO TAKE THE VEHICLE TO THE DEALERSHIP. I WAS JUST WANDERING, BECAUSE IT ALL HAPPENED IN ONE DAY. I DON'T KNOW IF THIS PROBLEM IS RELATED TO THE TRANSMISSION. *TR
ELECTRICAL SYSTEMJuly 9, 2008
2004 CHEVROLET SURBURBAN. THE SPEEDOMETER NEEDLE STICKS. AT FIRST IT ONLY HAPPENED OCCASIONALLY. A MONTH LATER IT IS STICKING AT 0 MILES PER HOUR MOST OF THE TIME. MANY COMPLAINTS TO GM. THEY FINALLY ISSUED SPECIAL POLICY BUT WILL NOT FIX MY VEHICLE BECAUSE THE ODOMETER READS 79,216. THIS IS A KNOWN DEFECT ON MANY GM MODELS YEAR 2003-2004. THE DEALERSHIP WILL NOT EVEN DISCUSS THE ISSUE. THIS IS SAFETY ISSUE THAT GM SHOULD TAKE CARE NO MATTER THE MILEAGE OF THE VEHICLE. THIS VEHICLE IS ONLY FOUR YEARS OLD. THE REPAIR WILL COST BETWEEN $800 - $1000 OR MORE. *TR
POWER TRAINJune 29, 2008
I DRIVE A 2004 CHEVROLET SUBURBAN Z71. WHEN I AM DRIVING DOWN THE ROAD THE TRANSFER CASE SHIFTS INTO NEUTRAL. I DIDN'T TOUCH THE TRANSFER CASE CONTROLS OR ANYTHING IT JUST GOES INTO NEUTRAL. IT WORKS JUST FINE IN AUTO 4WD, 4HI, AND 4LO. THIS ONLY OCCURS WHILE DRIVING IN 2HI. I HAVEN'T GOTTEN ANYTHING FIXED YET BECAUSE ELECTRONICALLY IT APPEARS THAT EVERYTHING IS WORKING NORMALLY. THE MECHANIC SAID THAT HE WOULD HAVE TO TAKE APART MY TRANSFER CASE AND I CANT AFFORD IT. I WAS WONDERING IF THIS WAS SOME KIND OF MANUFACTURER DEFECT OR SOMETHING BECAUSE IT DOESN'T DO THIS ALL THE TIME. THE PROBLEM OCCURS INTERMITTENTLY. I HAVE NEVER DRIVEN THIS VEHICLE OFF-ROAD OR HAVE HAD TO USE THE 4WD FOR ANYTHING. IT JUST SEEMS ODD BECAUSE THIS VEHICLE DOESN'T EVEN HAVE 70000 MILES ON IT. I WOULD THINK THAT SOMETHING LIKE A TRANSFERCASE WOULD BE BUILT TO LAST A LITTLE WHILE LONGER. IT HASN'T CAUSED AN ACCIDENT YET BUT HAS COME CLOSE A COUPLE OF TIMES LIKE WHEN IT FAILS IN THE MIDDLE OF AN INTERSECTION. *TR
ELECTRICAL SYSTEMMay 28, 2008
I HAVE BEEN HAVING PROBLEMS ON AND OFF WITH SPEEDOMETER FOR THE LAST 4 OR 5 MONTHS. THOUGHT IT WAS A TEMPERATURE RELATED PROBLEM. TODAY I CALLED THE DEALER BECAUSE IT SEEMS TO BE ACTING UP MORE OFTEN. I WAS TOLD IT WOULD BE $500.00. THEN I FOUND OUT THAT THE WARRANTY HAD BEEN EXTENDED SEVERAL YEARS AGO AND I WAS NEVER NOTIFIED. I HAVE SPOKE TO HAYWOOD ALLEN MOTOR CO. (5/28/08) AND ALSO CHEVROLET CUSTOMER SERVICE AND RECEIVED SR #71-631086777 (5/8/08). STILL WAITING FOR CHEVY DEALER TO CALL ME BACK ABOUT EXTENDED COVERAGE. *TR
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,EQUIPMENT,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITYMay 20, 2008
IN RESEARCHING ONLINE I'VE NOTICED THIS ON MANY DIFFERENT CHEVY 2004 MODELS. THE TACHOMETER, FUEL GAGE, AND SPEEDOMETER ARE WHAT I NOTICED PROBLEMS WITH AND WHAT OTHERS HAVE SEEN PROBLEMS WITH THOUGH THE SPEEDOMETER IS THE MOST PREVALENTLY NOTICED ITEM. THE GAUGE MOTORS ARE NOT STEPPING BACK DOWN WHEN RPMS, SPEED, OR FUEL LEVELS DROP THUS LEADING DRIVERS TO RESPOND IN POTENTIALLY DANGEROUS WAYS. IN MY OWN CASE I ALMOST CAUSED A PILE UP WHEN I THOUGHT I HAD LOST MY SENSES AND APPLIED MY BRAKES A LITTLE HARDER THAN I SHOULD HAVE, ALMOST LOST CONTROL OF THE VEHICLE, AND CERTAINLY AGITATED THE DRIVERS BEHIND ME WHEN THEY ALMOST HIT MY VEHICLE. I DON'T TYPICALLY GET THIS PROBLEM AS I TYPICALLY DRIVE LESS THAN 10 MILES A DAY. WHEN I DO HAVE TO DRIVE MORE THAN 60 MILES I TEND TO HAVE THIS PROBLEM. THE PROBLEM HAS ALSO BEEN REPORTED TO BE MORE PREVALENT IN COLD CONDITIONS WHICH FITS WITH THE EXPLANATION I HAVE HAD THAT IT IS THE HOUSING OF THE GEAR MOTORS BREAKING DOWN AND JAMMING THE GAUGE GEARS IN THE INSTRUMENT PANEL. A PROBLEM WITH THE PLASTIC USED IN THE HOUSING OF THE GEAR MAGNETS; "THE PROBLEM LIES WITH THE PLASTIC MATERIAL THAT HOLDS THE PERMANENT MAGNET FOR THE ROTOR OF THE STEPPER MOTOR." NOW THAT I AM AWARE OF THE PROBLEM AND HAVE ASKED AROUND ABOUT FIXES I HAVE TO STOP THE VEHICLE COMPLETELY AND TURN IT OFF. FROM THERE I HAVE TO TURN THE KEY ENOUGH TO BRING THE INSTRUMENT PANEL MOMENTARILY ON AND THEN BACK OFF. IT STEPS THE TACHOMETER, SPEEDOMETER, AND FUEL GAUGE BACK DOWN, (BIT BY BIT WITH EACH TURN OF THE KEY) WHICHEVER IS HAVING THE PROBLEM. THIS SOLUTION HAS BEEN REPORTED TO STOP WORKING AS THE PROBLEM PERSISTS. THE INSTRUMENT PANEL NEEDS TO BE REPLACED AT A COST ESTIMATE OF OVER $450 FROM A PRIVATE SHOP AND AT OVER $800 FROM THE CHEVY DEALERSHIP. A GPS FOR SPEED AND A LOG BOOK W/ CALCULATOR CAN GET TWO OF THE THREE SOLVED FOR ME AT A PRICE OF LESS THAN $200; IT'S JUST NOT SAFE TO BE WRITING LOG BOOK ENTRIES WHILE I'M DRIVING. *TR
ELECTRICAL SYSTEMMay 18, 2008
SPEEDOMETER FAILURE LEADING TO HAZARDOUS OPERATING CONDITIONS. IN REVIEWING THE INTERNET, SPEEDOMETER FAILURES ARE PROBLEMATIC FOR CHEVROLET SUBURBANS AND THE MANUFACTURER REFUSES TO ACKNOWLEDGE OR REPAIR THE DEFECT. *TR
ELECTRICAL SYSTEMMay 11, 2008
ERRATIC TO NONE SPEEDOMETER OPERATION, NO REPAIRS MADE AS OF NOW, RESEARCHING PROBLEM, FOUND TO BE PRETTY WIDE SPREAD ON GM SUV'S AND TRUCKS. *TR
ELECTRICAL SYSTEMApril 9, 2008
MY SPEEDOMETER STOPPED WORKING NO WARNING WHILE ON HIGHWAY WENT FROM 70 MPH TO 120 MPH. *TR
STEERINGMarch 22, 2008
KNOCKING NOISE WHILE DRIVING AT SLOW SPEED SEEMS TO BE COMING FROM THE STEERING SYSTEM. MY BROTHER HAD A 2004 CHEVY ALSO AND IT HAPPENED TO HIS VEHICLE ALSO. THIS HAS BEEN GOING ON FOR OVER A YEAR. BECAUSE THE VEHICLE IS NOT UNDER THE 36 K WARRANTY THE DEALER WILL NOT REPAIR THIS. I AM SURE THIS IS OCCURRING IN OTHER 2004 CHEVY SUBURBANS. *TR
FUEL SYSTEM, GASOLINEMarch 22, 2008
PARKED IN A WET, MUDDY FIELD, NOT RUNNING, MY 2004 CHEVROLET SUBURBAN, CAUGHT FIRE AND EXPLODED. *TR
ELECTRICAL SYSTEMMarch 14, 2008
STARTED SUDDENLY.. SPEEDOMETER REGISTERING MUCH GREATER SPEED(S) THAN ACTUAL SPEED. EVEN OFF/PARKED REGISTERING IN EXCESS OF 80 MPH. RPM GAUGE WAS STICKING ON & OFF BUT ALL OTHER GAUGES AS OF NOW SEEM TO BE FUNCTIONING PROPERLY. *TR
UNKNOWN OR OTHERMarch 12, 2008
MULTIPLE COMPLAINTS. - TACHOMETER DOES NOT WORK CORRECTLY - DOES NOT WORK SOME OF THE TIMES; WILL STICK IN DIFFERENT PLACES, ETC; DATE OF FAILURE: FEB 2008 - STEERING COLUMN HAS AUDIBLE/PHYSICAL THUMBING/BANGING WHEN TURNING LEFT OR RIGHT - DATE OF FAILURE: 02/01/2008 (32,000 MILES); - A/C SOMETIMES GOES TO BLOWING HEAT - WHEN TURNED OFF AND ON IT WILL SWITCH TO A/C - NOT ALWAYS - SOMETIMES TURNING AUTO OFF AND THEN ON WILL FIX PROBLEM - DATE OF FAILURE FIRST NOTICED 06/01/2006; - DRIVER SIDE SEAT HEATER - WHEN I TURN IT ON I SMELL ELECTRICAL WIRES BURNING - DATE OF FAILURE - 03/06/08; - A/C - THERE IS A HIGH PITCHED NOISE (LIKE VACUUM) COMING FROM THE RIGHT REAR OF THE VEHICLE WHEN A/C IS ON AND THE AUTO IS AT IDLE - DOES NOT DO IT ALWAYS - THIS NOISE IS VERY AUDIBLE INSIDE AND OUTSIDE OF VEHICLE - DATE OF FAILURE: 09/26/2005; *TR
POWER TRAINMarch 8, 2008
2004 CHEVY SUBURBAN 1500 4WD NORMAL DRIVING SECONDARY ROADS. AFTER STOPPING AT A STOP LIGHT THE VEHICLE TRANSMISSION SHIFTED NORMALLY THROUGH SECOND GEAR. IMMEDIATELY AND WITHOUT WARNING THE 2-3 SHIFT RESULTED IN SEVERE SLIPPAGE. THERE WAS NO NOISE, NO FLUID LEAKS OF ANY KIND AND NO FLUID CONTAMINATION. THE VEHICLE HAS BEEN SERVICED BY THE SELLING DEALER AND HAS HAD THE TRANSMISSION FLUID CHANGED AN TWO OCCASIONS BY THE DEALER. A NUMBER OF COMPLAINTS ABOUT ERRATIC TRANSMISSION SHIFTS AND BEHAVIORS WERE NOTED EACH TIME THE VEHICLE WAS BROUGHT IN FOR ROUTINE MAINTENANCE AND SCHEDULED SERVICE. EACH TIME THE DEALERSHIP WAS UNABLE TO REPLICATE THE PROBLEMS COMPLAINED ABOUT. UPON RETURNING THE VEHICLE TO THE SELLING DEALER AND AUTHORIZING REMOVAL AND TEAR-DOWN OF THE TRANSMISSION WE WERE TOLD IT WAS COMPLETELY DESTROYED AND NEEDED COMPLETE REBUILDING. THE VEHICLE WAS PHRASED NEW, HAS HAD ONE DRIVER, NEVER TOWED ANYTHING, HAS HAD COMPLETE AND TIMELY SERVICE BY THE SELLING DEALER. THE MILEAGE AT THE TIME OF FAILURE WAS 85,000. WE HAD A GM EXTENDED WARRANTY WHICH EXPIRED AT 75,000. THE DEALER WON'T COVER IT AND AFTER ASKING THEM TO CONTACT THE CHEVY ZONE OFFICE TO SEEK SOME SUPPORT, I WAS TOLD THAT WAS DENIED. WHEN I ASKED FOR THAT DENIAL IN WRITING THE DEALERSHIP SAID THAT THE ZONE OFFICIAL REFUSED TO DO SO. THEY ARE SEEKING BETWEEN $2800 - $3,400.00 FOR REPAIR OF THE VEHICLE. *TR
SEATSFebruary 16, 2008
POWER SEAT ON DRIVER'S SIDE QUIT WORKING ALONG WITH SEAT WARMERS ON BOTH FRONT SEATS. EXAMINATION FOUND THAT THE ELECTRICAL FEED AT THE REAR OF THE DRIVER'S SEAT HAD FAILED IN SOME MANNER, CAUSING HIGH RESISTANCE IN THE POWER AND GROUND CIRCUITS WHICH IN TURN LED TO ARCING AND BURNING OF THE PLASTIC CONNECTOR. THE AMOUNT OF DAMAGE TO THE CONNECTOR AND ITS PROXIMITY TO CARPETING AND POTENTIAL CONTENTS IN THE VEHICLE RAISES CONCERNS OF A POSSIBLE INTERIOR FIRE. *TR
FUEL SYSTEM, GASOLINEFebruary 13, 2008
ON TUESDAY, JANUARY 29, 2008, I WAS DRIVING MY 2004 CHEVROLET SUBURBAN ON I-285 IN ATLANTA, GA. WHEN THE FUEL PUMP FAILED. I-285 IS AN EXTREMELY CONGESTED , SIX LANE WIDE, DANGEROUS ROADWAY. SUDDEN LOSS OF POWER EXPOSED ME AND 18 YEAR OLD DAUGHTER TO POSSIBLE CATASTROPHIC VEHICLE COLLISION. ALTHOUGH THIS VEHICLE HAS 130,000 MILES, IT IS METICULOUSLY MAINTAINED TO AVOID JUST THE VERY SITUATION THAT HAPPENED. THERE WAS ABSOLUTELY NO WARNING OF IMPENDING POWER LOSS. THE VEHICLE WAS TOWED TO DALTON, GA. ( ABOUT 90 MILES NORTH OF ATLANTA) AND THE FUEL PUMP WAS REPLACED. I HAVE HAD NO DRIVABILITY ISSUES SINCE. I HAVE OWNED THE VEHICLE SINCE 2004 AND PURCHASED IT WITH 4000 MILES. *TR
ELECTRICAL SYSTEMFebruary 11, 2008
MY 2004 CHEVY SUBURBAN SPEEDOMETER IS MALFUNCTIONING, SOMETIMES IT WORKS OTHER TIMES IT DOES NOT MOVE OR IS INDICATING THE INCORRECT SPEED. *TR
SEAT BELTSFebruary 5, 2008
THE MIDDLE SEAT BELT IN 2ND SEAT, WILL NEITHER RETRACT NOR PULL OUT. IT IS COMPLETELY STUCK. THE DEALERSHIP WILL CHARGE 263.00 TO FIX. WE ARE UNABLE TO USE THAT SEAT. *TR
SEATSFebruary 5, 2008
THE SLIDE ASSEMBLY UNDER THE 2ND SEAT, DOES NOT WORK, SO THAT PASSENGERS CANNOT EASILY CLIMB INTO THE BACK SEAT. *TR
STEERINGJanuary 30, 2008
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE INTERMEDIATE STEERING SHAFT BEGAN MAKING NOISE WHEN THE WHEEL WAS TURNED LEFT OR RIGHT. THE DEALER STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED AND THEY MADE THE REPLACEMENT. THE CURRENT MILEAGE WAS 36,966 AND FAILURE MILEAGE WAS 36,000. UPDATED 02-12-08 *BF UPDATED 02/12/08 *TR
ELECTRICAL SYSTEMJanuary 24, 2008
SPEEDOMETER FLUCTUATES SHOWING SPEEDS GREATER THAN ACTUAL SPEED. SPEEDS ARE GREATER BY ANYWHERE FROM 10 MPH TO 80 MPH OVER ACTUAL SPEED. AS I WRITE THIS, THE CAR IS PARKED/ENGINE OFF AND SPEED INDICATED IS 60 MPH. *TR
AIR BAGSJanuary 18, 2008
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 2500. THE CONTACT'S HUSBAND WAS INVOLVED IN A FRONTAL CRASH. WHILE DRIVING 40 MPH, A DEER JUMPED IN FRONT OF THE VEHICLE AND DROVE INTO A DITCH. THE FRONT END WAS COMPLETELY DAMAGED. THE INSURANCE COMPANY CLAIMED THAT THE VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY. THE CURRENT AND FAILURE MILEAGES WERE 150,000.
ELECTRICAL SYSTEMJanuary 16, 2008
ANOTHER 2004 CHEVROLET SUBURBAN SPEEDOMETER FAILURE. IT WENT TO 60MPH WHEN I WAS STOPPED, THEN PAST 120MPH AND STUCK THERE. NOW IS COMPLETELY INOPERABLE STUCK AT 120MPH. *TR
ELECTRICAL SYSTEMJanuary 10, 2008
1) INSTRUMENT CLUSTER IN MY 2004 SUBURBAN (SPEEDOMETER AND FUEL GAGE) FAILED DURING OPERATION 2) 4 INSTANCES OF RUNNING THE VEHICLE COMPLETELY OUT OF FUEL AND REQUIRING ROADSIDE SERVICE. SPEEDOMETER FAILURE IS INTERMITTENT FAILURES DURING OPERATION RESULT IN NUMEROUS SAFETY AND LEGAL ISSUES. 3) GM WILL CORRECT THE FAILURE FREE OF CHARGE IF THE VEHICLE HAS LESS THAN 70,000 MILES. AFTER THE 70,000 MILE MARK IT IS A VERY COSTLY REPAIR FOR A PART GM KNOWS IS DEFECTIVE. *TR
SERVICE BRAKES, HYDRAULICJanuary 10, 2008
NO INCIDENTS KNOWN. MASTER BRAKE CYLINDER LEAKS. VEHICLE ONLY HAS 46,000 MILES. I DO NOT TOW TRAILERS, CARRY HEAVY LOADS, OR APPLY HEAVY BRAKE PRESSURE WHEN STOPPING. APPEARS TO BE AN OBVIOUS DEFECT IN THE MASTER CYLINDER. COULD CAUSE ACCIDENT OR INJURY IF NOT INVESTIGATED AND CORRECTED. *TR
ELECTRICAL SYSTEMJanuary 3, 2008
DRIVING TO DOCTOR APPT AND NOTICED THAT SPEEDOMETER STUCK ON 80 MPH. WHEN I EXITED TOLL ROAD, STILL SHOWING 80 MPH. AFTER STOPPING AND STARTING THROUGHOUT THE DAY, SPEEDOMETER IS NOW STUCK ON 120 MPH- VERY DANGEROUS! I BOUGHT THIS SUBURBAN NEW IN 2004 AND WAS TOLD TODAY AFTER REPORTING INCIDENT TO GM THAT I WAS OUT OF THE 7 YEAR/70,000 MILE RECALL. MY PROBLEM..I LIVE IN THE COUNTRY 20 MILES FROM THE NEAREST TOWN/WORK AND 90 MILES FROM DOCTOR- IS IT A WONDER I HAVE MORE THAT 70,000 MILES ON A 2004 MODEL?*CN
EQUIPMENTDecember 25, 2007
2004 CHEV. SUBURBAN. JACK FAILED WHEN CHANGING TIRE. ALMOST FALLING ON MY DAUGHTER. THE JACK IS USE ON OTHER GM MODEL ALSO. *TR
ELECTRICAL SYSTEMDecember 22, 2007
SPEEDOMETER MALFUNCTION. PROBLEMS INCLUDE SPEEDOMETER BEING STUCK AT 0 MPH OR OTHER SPEEDS, SPEEDOMETER BEGINNING AT 60 MPH AND REACHING 120 MPH WHEN ACTUALLY TRAVELING 60 MPH, AND OTHER RANDOM PROBLEMS. *TR
ELECTRICAL SYSTEMDecember 7, 2007
2004 CHEVY SUBURBAN Z71, LESS THAN 16000 MILES, SPEEDOMETER PERIODICALLY DISPLAYS UPWARDS OF 30 - 120+ MPH OVER ACTUAL SPEED. CHEVY DEALER REPAIR COST IS TOO HIGH. MY UNDERSTANDING IS THAT THIS ISSUE IS WIDESPREAD. IS THERE YET A RECALL? *TR
STEERING,VEHICLE SPEED CONTROL,TIRES,ELECTRICAL SYSTEMNovember 27, 2007
ELECTRICAL COMPONENTS ARE NOT WORKING. ODOMETER, FUEL GAUGE, OIL GAUGE, BATTERY GAUGE, TEMPERATURE GAUGE DO NOT WORK - THE ONLY GAUGE THAT DOES WORK IS THE SPEEDOMETER. LOOKING AT ALL THE COMPLAINTS, I SHOULD ASSUME THE SPEEDOMETER WILL BE GOING OUT. THE TEMPERATURE GAUGE COULD BE VERY DANGEROUS - IT READS 250 - 260 ALL THE TIME. YOU DO NOT KNOW IF YOUR ARE RUNNING HOT OR NOT. THE GAS GAUGE NEEDLE IS TOTALLY UPSET DOWN - WE HAVE TO GO OFF OUR "HOW MANY MILES 'TIL WE RUN OUT GO GAS" SCREEN TO DETERMINE HOW MUCH GAS WE HAVE. I'VE REPLACED THE POWER STEERING PUMP - $775, THE CHIP FOR THE GAS PEDAL (WHEN OUT - YOU COULD NOT GO ANY FASTER THAN 10 MILES PER HOUR $800), THE DRIVER SIDE LEATHER SEAT STARTED TO WEAR DOWN @ 40,000 MILES - NOW HAS A TEAR IN IT, THE STEERING COLUMN MAKES A KNOCKING NOISE, THE DASH MAKES A POPPING NOISE WHEN THE AIR CONDITIONER IS ON, FRONT SEEM TO WEAR DOWN FAST, ETC. I COULD GO ON, BUT.......... IT SEEMS I GOT A LEMON. THIS WAS A $47,000 STICKER PRICED CAR - YOU WOULD THINK YOU WOULDN'T HAVE THIS MANY PROBLEMS. THERE SEEMS TO BE A LOT OF COMPLAINTS ON INSTRUMENT PANEL PROBLEMS - SEEMS CHEV SHOULD LOOK INTO THIS - DANGEROUS. THESE ARE FAMILY - CHILDREN VEHICLES!!! *TR
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAINNovember 26, 2007
2004 CHEVROLET TAHOE HAS HAD THE FOLLOWING ISSUES BEFORE 100K MILES: 1. REPLACED FUEL PUMP 2. ENGINE OVERHEATING(TAKEN TO THE DEALERSHIP SERVICE DEPT 2X FOR ISSUE) 3. OIL PRESSUE - LOST OIL PRESSUE 4. TRANSMISSION NEEDS REPLACED *TR
ELECTRICAL SYSTEMNovember 26, 2007
WHILE AT HIGHWAY SPEEDS, THE SPEEDOMETER STUCK AND GRADUALLY FADED TO 0. IT STARTED WORKING AGAIN ONCE THE VEHICLE HAD BEEN SHUT OFF. *TR
ELECTRICAL SYSTEMNovember 19, 2007
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A NOTICE FROM THE MANUFACTURER STATING THAT THEY WERE AWARE THAT SOME OF THEIR MODELS WERE EXPERIENCING SPEEDOMETER FAILURE. THEY FURTHER STATED THAT THE REPAIRS WOULD NOT BE FREE. SHORTLY AFTERWARDS, THE CONTACT'S SPEEDOMETER FAILED AND THE DEALER REFUSED TO REPAIR IT FOR FREE. SHE BELIEVES THIS IS A SAFETY ISSUE AND A MANUFACTURER DEFECT. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 84,000 AND CURRENT MILEAGE WAS 89,000.
SUSPENSION,POWER TRAIN,VISIBILITY,ELECTRICAL SYSTEMNovember 15, 2007
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE SPEEDOMETER MALFUNCTIONED AND DOES NOT OPERATE AT ALL. THE REPAIR SHOP COULD NOT DETERMINE THE CAUSE OF THE FAILURE AND NO REPAIRS WERE MADE. AT 40,000 MILES, THE DEALER ROTATED THE TIRES, BUT DID NOT CHECK THE ROTORS. THE FAILURE MILEAGE WAS 60,539 AND CURRENT MILEAGE WAS 70,000. UPDATED 03/14/08.*LJ THE POWER WINDOW MOTORS, UNIVERSAL JOINTS AND SHOCKS ALL HAD TO BE REPLACED. UPDATED
VISIBILITY,ELECTRICAL SYSTEMNovember 12, 2007
MY SPEEDOMETER DOESN'T CONSISTENTLY WORK. SOME TIME IT DOES.. SOME TIMES IT SAYS I'M DOING 110 MPH AND PEOPLE ARE PASSING ME AND MY RPMS ARE AT 1800. ALSO WHEN MY SPEED OMETER DOESN'T WORK MY REAR DFOG AND WIPER DO WORK. WHEN MY REAR DEFOG AND WIPER DON'T WORK MY SPEEDOMETER DOES WORK. I CHECKED ALL THE FUSES IN ALL THREE FUSE BOXES AND NONE ARE BLOWN. *TR
ELECTRICAL SYSTEMNovember 7, 2007
SPEEDOMETER FAILURE. 30% OF TIME, SPEEDOMETER OUTPUT IS FALSE. NEEDLE STICKS IN VARIOUS POSITIONS THAT CAUSES FALSE READING. *TR
ELECTRICAL SYSTEMNovember 5, 2007
SPEEDOMETER FAILURE. SPEEDOMETER SHOWS 60MPH WHEN VEHICLE IS IN PARK, AND HIGHER SPEEDS IN DRIVE. *TR
ELECTRICAL SYSTEMOctober 31, 2007
VEHICLE FIRE- STARTED TRUCK, TURNED ON FRONT AND REAR HEATER AND DEFROSTERS. ~2-3MIN LATER, THE TRUCK WAS COMPLETELY ENGULFED IN FLAMES AND SMOKE. CAUGHT A SECOND CAR ON FIRE AND HOUSE ON FIRE. *TR
ELECTRICAL SYSTEMOctober 31, 2007
SPEEDOMETER REGISTER GREATLY INCORRECT SPEED (OFF BY 20 TO 30 MPH). *TR
ELECTRICAL SYSTEMOctober 29, 2007
I HAVE A CHEVY SUBURBAN (2004) THAT THE SPEEDOMETER JUST STOP WORKING. IT FIRST STARTED GIVING ME A SLOWER SPEED THAN I WAS ACTUALLY GOING. AT 35MPH IT WAS REGISTERING 9MPH. AFTER A FEW DAYS IT WAS NORMAL THEN ALL OF A SUDDEN IT DOES NOT REGISTER AT ALL. NOW IT STAYS AT 15 MPH WITHOUT THE VEHICLE MOVING. *TR
ELECTRICAL SYSTEMOctober 25, 2007
CHEVY SUBURBAN 2004 DEFECTIVE SPEEDOMETER. THE PART IS DEFECTIVE, BUT THE DEALER WANTS $500 TO MAKE THE VEHICLE SAFE AGAIN. IT IS A HAZARD ON THE ROAD WITH THE WRONG SPEED READOUT. GM SHOULD OWE UP TO THE PROBLEM, FIX THE PART/VEHICLES IN THE NAME OF SAFETY. THIS WILL BE MY LAST GM IF THEY FAIL TO AMEND THE PROBLEM AT THEIR COST. *JB
ELECTRICAL SYSTEMOctober 22, 2007
2004 SUBURBAN SPEEDOMETER MALFUNCTION. UNABLE TO DETERMINE SPEED. IT APPEARS TO BE A COMMON OCCURRENCE WITH GM REFUSING TO FIX. *JB
ELECTRICAL SYSTEMOctober 20, 2007
MY 2004 CHEVROLET SUBURBAN SPEEDOMETER STOPPED WORKING AT 50,000 MILES. THIS IS A WIDE SPREAD PROBLEM AND CHEVROLET SHOULD DO A RECALL AND FIX THE PROBLEM AT THEIR EXPENSE. *TR
ELECTRICAL SYSTEMOctober 15, 2007
SPEEDOMETER BEGAN SHOWING INCORRECT SPEED UP TO 100MPH ON RURAL HIGHWAY AND 20-30 MPH WHILE PARKED. STOPPED AND TURNED VEHICLE OFF TO ATTEMPT TO RESET BUT STILL INCORRECT SPEED REGISTERED. DEALERSHIP HAD TO REPLACE INSTRUMENT CONTROL PANEL. *TR
ELECTRICAL SYSTEMOctober 15, 2007
THE SPEEDOMETER FAILS IN MY 2004 CHEVY SUBURBAN, THE SPEEDOMETER BOUNCES BETWEEN SPEEDS AND STICKS AT ANY GIVEN SPEED. NO REAL SOLUTION OTHER THAN REPLACE THE INSTRUMENT PANEL . GM TAKES NO LIABILITY FOR THE PROBLEM. (9 OTHERS IN THE AREA HAVE THE SAME PROBLEM. *JB
ELECTRICAL SYSTEMSeptember 19, 2007
SPEEDOMETER FAILURE BEGAN WITH THE NEEDLE "JERKING" AS VEHICLE SPEED INCREASED AND EVENTUALLY, ONE NIGHT THE NEEDLE WENT BEYOND 120 MPH AND STUCK ON THE PEG WHILE I WAS ON A RURAL HIGHWAY WITH NO WAY TO GAUGE MY SPEED. *TR
ELECTRICAL SYSTEMSeptember 17, 2007
DEFECTIVE SPEEDOMETER - 2004 CHEVY SUBURBAN. *JB
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEMSeptember 12, 2007
VEHICLE SPEEDOMETER DISPLAYS AN INCORRECT READING ON THE DASH PANEL GAUGE. WHILE IN PARK OR STOPPED, THE GAUGE WILL SHOW ANYWHERE FROM 20-30 MILES PER HOUR AND WHILE DRIVING WILL ERRATICALLY JUMP FROM SPEED TO SPEED. RPM GAUGE IS NOT WORKING AT ALL. GAS GAUGE, UPON FILLING UP, IS SLOW TO REGISTER TO FULL. *TR
EXTERIOR LIGHTINGSeptember 11, 2007
LEFT FRONT PARKING LIGHT KEEPS GOING OUT. I SEE OTHER VEHICLE, SAME MAKE AND MODEL WITH THE SAME PROBLEM. THE LIGHT HOUSING IS NOT SEALED. *JB THE CONSUMER STATED CHANGE THE BULB BUT THE PROBLEM STILL PERSISTS. UPDATED 10/03/07 *TR
STEERING,EQUIPMENTAugust 26, 2007
TERRIBLE KNOCKING IN TURNING STEERING WHEEL--REPAIRED UNDER WARRANTY--STATES SHAFT, INTERMEDIATE REPLACE-MILEAGE WAS 35K NOW AT 55K SAME PROBLEM ONLY LOUDER AND WHEEL SEEMS LOOSE--CALLED DEALER--NEEDS TO REPLACE SHAFT AGAIN FOR A COST OF $300--I DRIVE MY GRANDCHILDREN TO SCHOOL AND TAKE LONG TRIPS--DEALER SAID CAR IS SAFE-I AM ABOUT TO MAKE ALONG TRIP AND CANNOT GET THE CAR SERVICED UNTIL MY RETURN IN A WEEK--THIS IS WORRISOME WHEN I FEEL I COULD LOSE CONTROL OF THE CAR IF SOMETHING SHOULD BREAK-WHY WOULD A SECOND DRIVE SHAFT BE FAULTY AS WAS THE FIRST. I HAVE READ OTHER COMPLAINTS ABOUT THIS AND MY DEALER SAYS IT IS HAPPENING TO A LOT OF 2004 SUBURBANS AND THEY EXPECT A RECALL. *TR
ELECTRICAL SYSTEMAugust 16, 2007
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. WHILE TOWING A U-HAUL TRAILER AT 75 MPH, THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. THE VEHICLE COASTED TO THE RIGHT LANE AND FAILED TO RESTART IN THE NEUTRAL POSITION. THE VEHICLE HAD TO BE PHYSICALLY SHUT OFF IN ORDER TO RESTART. THE CONTACT FILED COMPLAINT NUMBER 71-547942923 WITH CHEVROLET. THE CURRENT AND FAILURE MILEAGES WERE 54,000.
ELECTRICAL SYSTEMJuly 28, 2007
2004 Z71 CHEVY SUBURBAN, BROKEN SPEEDOMETER. @ 55,000 MILES. *TR
VEHICLE SPEED CONTROLJuly 13, 2007
TRAFFIC CITATION ISSUED TO MY HUSBAND WHILE DRIVING MY 2004 CHEVROLET SUBURBAN DUE TO FAULTY SPEEDOMETER ON 6/29/07.
TIRESJuly 12, 2007
TIRE FAILURE. *AK
VEHICLE SPEED CONTROLJuly 11, 2007
THE SPEEDOMETER HAS GONE OUT. I HAVE READ MANY ENTRIES ON A WEBSITE THAT THIS WA S AN ONGOING PROBLEM WITH CHEVROLET TAHOES., AND THE PRICE TO GET IT FIXED RANGED FROM $400 TO $1000. THAT WAS A BIT TO EXPENSIVE. I THINK THERE NEEDS TO BE A RECALL . THIS CAR IS ONLY 3 YEARS OLD. THIS SHOULDN'T BE HAPPENING. *AK
ELECTRICAL SYSTEMJuly 11, 2007
I HAVE A 2004 CHEVROLET SUBURBAN. THE SPEEDOMETER WAS VERY ERRATIC , SOMETIMES SHOWING 30 TO 50 MPH WHEN PARKED. WHILE DRIVING THE SPEEDOMETER WOULD JUMP AND SHOW 20 TO 60 MILES OVER THE ACCURATE GPS SPEED. NOW IT READ 120 MPH ALL THE TIME. THIS WAS A VERY DANGEROUS MATTER. *AK
ELECTRICAL SYSTEMJuly 1, 2007
SPEEDOMETER FAILURE. BAD INSTRUMENT CLUSTER. VERY UNSAFE. *TR
STEERINGJune 30, 2007
2004 CHEVY SUBURBAN 2500 SERIES WITH QUADRASTEER. THE REAR WHEEL STEERING FAULTS APPROXIMATELY EVERY 5 MILES, OFTEN WHEN EXITING A TURN. THIS CAN LEAVE THE REAR WHEELS FULL LEFT (OR RIGHT) IF THE TURN WAS TIGHT CAUSING THE VEHICLE TO CRAB DOWN THE ROAD SIDEWAYS. IF THE ROAD IS NOT WIDE AND THE DRIVER IS NOT EXTREMELY AWARE A SIDESWIPE ACCIDENT COULD EASILY OCCUR. THE REAR WHEELS SLOWLY SELF CENTER AFTER 10 TO 15 SECONDS. VEHICLE HAS BEEN BACK TO THE DEALER MANY TIMES. THEY EITHER SAY THEY HAVE REPLACED A SENSOR, TIGHTENED A LOOSE CONNECTION, OR NO PROBLEM FOUND. SOMETIMES IT WILL BE OK FOR 20 MILES OR SO BUT THE PROBLEM ALWAYS RECURS. UNABLE TO GET IT FIXED. *TR
SEAT BELTS,VEHICLE SPEED CONTROLMay 10, 2007
ODOMETER FAILED AND I WAS UNABLE TO DETERMINE THE SPEED. IT COST ME APPROXIMATELY $750.00 TO REPAIR THE 2004 TAHOE. I OWNED SEVERAL VEHICLES AND THIS HAS NEVER HAPPENED BEFORE. I WAS TOLD BY DEALER THAT THIS ITEM HAD TO BE REPLACED IN SEVERAL VEHICLES, BUT AT THIS TIME THERE WAS NO RECALL. SO I HAD TO PAY! *AK
VISIBILITYApril 26, 2007
THE OUTSIDE TEMP READER LOCATED IN THE REARVIEW MIRROR HAS READ 140 DEGREES FOR ALMOST 2 YEARS. REPAIRS WERE ATTEMPTED, BUT UNSUCCESSFUL. I FEEL IT IS A SAFETY ISSUE DURING THE WINTER... I TRAVEL WITH MY 2 CHILDREN OVER MANY DANGEROUS MOUNTAIN PASSES AND THE "ICE" READING WOULD BE NICE. *TR
ELECTRICAL SYSTEMApril 26, 2007
I HAVE A 2004 CHEVROLET SUBURBAN AND THE SPEEDOMETER HAS BEGUN TO SHOW AN ERRATIC BEHAVIOR. WHEN I AM GOING 55 MPH THE SPEEDOMETER MAY SHOW 120 MPH AND IT DOES NOT RESET ITSELF TO 0 MPH AT A STOP. *JB
ELECTRICAL SYSTEMApril 23, 2007
1. DRIVING AT HIGHWAY SPEEDS WHEN SPEEDOMETER STARTS SLOWLY REGISTERING DOWN TO ZERO 2. COULD NOT TELL HOW FAST I WAS GOING 3. DEALERSHIP AGREED TO REPLACE THE INSTRUMENT CLUSTER. *JB
AIR BAGSApril 20, 2007
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE AIR BAG WARNING LIGHT ILLUMINATED AND THE DEALER, MACMAHON CHEVROLET, PERFORMED A DIAGNOSTIC AND FOUND NO FAILURES. HOWEVER, THEY WERE ABLE TO GET THE LIGHT TO DIM. THE FOLLOWING DAY THE FAILURE OCCURRED AND THE LIGHT REMAINED ILLUMINATED FOR APPROXIMATELY A WEEK. THE LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE ,AND INFORMED THE CONTACT THAT THE CENTER THAT SENDS THE SIGNAL FOR THE AIR BAGSWAS DAMAGED. THIS FAILURE WOULD PREVENT THE AIR BAGS FROM DEPLOYING IN A CRASH. THE CURRENT MILEAGE IS 80,000, AND FAILURE MILEAGE WAS 60,000. *AK
ELECTRICAL SYSTEMApril 2, 2007
SPEEDOMETER ON 2004 CHEVY SUBURBAN WORKS SPORADICALLY SINCE NOV. 2006. COST TO REPLACE WILL BE APPROX. $500. *JB
VEHICLE SPEED CONTROLMarch 20, 2007
THE SPEEDOMETER ON MY 2004 SUBURBAN FAILED.*AK
VEHICLE SPEED CONTROLMarch 20, 2007
TACHOMETER/SPEEDOMETER FAILED ON 2004 CHEVORLET SUBURBAN. PROVIDED UNSAFE DRIVING CONDITIONS, ESPECIALLY DURING BAD WEATHER CONDITIONS WHERE VEHICLE SPEED WAS AT AN ALL TIME IMPORTANCE. SMALL CHILDREN IN THE VEHICLE CAUSED THE DRIVER TO BE MORE ANXIOUS AT THE WHEEL, NOT KNOWING EXACTLY HOW FAST THE VEHICLE WAS GOING ON THE HIGHWAY OR RESIDENTIAL STREET TRAFFIC.*AK
ELECTRICAL SYSTEMMarch 19, 2007
SPEEDOMETER ON 2004 SUBURBAN PEGS OUT AT 120 WHEN DRIVING SLOWLY AND IT NEVER RETURNS TO 0. BASED ON WEB SEARCHES THIS IS TYPICAL FAILURE MODE OF GM INSTRUMENT CLUSTER WHICH REQUIRES $400-$500 TO REPLACE. I, LIKE MANY OTHERS CAN'T AFFORD TO REPLACE DEFECTIVE PARTS AND THEREFORE DRIVE AT UNKNOWN SPEEDS
ELECTRICAL SYSTEMMarch 12, 2007
I HAVE A 2004 CHEVY SUBURBAN LT AND THE SPEEDOMETER IS STUCK AND RUNS WILDLY ON OCCASION. RARELY FUNCTIONS PROPERLY. THE DEALERSHIP SAYS IT WILL COST $500+ TO REPLACE AND IS NOT COVERED BY WARRANTY. VEHICLE HAD 51K MILES WHEN THE PROBLEM STARTED. I THINK THIS IS A DEFECT BUILT INTO THE CAR AND I SHOULD NOT HAVE TO PAY FOR REPLACEMENT! *JB
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMMarch 11, 2007
OWNER OF A 2004 CHEVY TAHOE Z71 4X4 LAT AUGUST 2006 MY VEHICLE WILL NOT START AFTER AN OVERNIGHT STAY. SINCE PURCHASING THE VEHICLE IN MAY OF 2004, I HAD TO REPLACE THE SPEEDOMETER. AFTER TOWING MY VEHICLE TO THE DEALER, 5 TIMES I WAS TOLD THAT I HAD A BAD INTAKE MANIFOLD AND IT WAS CAUSING MY VEHICLE TO NOT START. THEY REPLACED IT. A FEW WEEKS LATER. ABOUT A MONTH LATER MY VEHICLE DID NOT START. I TOOK IT BACK TO THE DEALER, THEY CLAIMED THAT THEY COULDN'T FIND ANYTHING WRONG. 3 WEEKS LATER THE PROBLEM EMERGED AGAIN, THIS TIME I WAS TOLD THAT MY BATTERY WAS BAD, THEY REPLACED IT. NOW THIS WEEKEND OF MARCH 10, THE SAME PROBLEM. MY VEHICLE IS DEAD AND WILL NOT START. I AM VERY ANAL ABOUT TAKING MY VEHICLE FOR REGULAR CHECKUPS. WHY IS THAT THERE IS SOMETHING WRONG WITH THE VEHICLE BUT THE DEALER CANNOT FIND OR FIX IT. I CANNOT RELY ON Y VEHICLE, I MAY GO TO WORK OR TO STORE ETC. EXPECT TO GET IN MY VEHICLE TO COME HOME OR EVEN ON VACATION. THE POINT IS THAT I DON'T KNOW WHEN IT IS GOING TO START OR HALT ON ME. *JB
ELECTRICAL SYSTEMMarch 9, 2007
FAULTY SPEEDOMETER. WHILE IDLING, THE SPEEDOMETER WOULD BEGIN AT APPROX 80 MPG AND GO HIGHER AS I STARTED TO DRIVE (30 MPH READ 110 MPH). THEN IT WOULD GRADUALLY GO DOWN EACH TIME THE VEHICLE CAME TO A STOP. IT WOULD TAKE 5 - 10 STOPS BEFORE IT WOULD FINALLY GO TO ZERO. THIS OCCURRED OVER A COUPLE OF MONTHS AND FINALLY THE SPEEDOMETER COMPLETELY QUIT WORKING. *JB
ELECTRICAL SYSTEMMarch 6, 2007
2004 CHEVY SUBURBAN SPEEDOMETER FAILURE. FIRST HAD ERRATIC BEHAVIOR OF SPEEDOMETER, IT JUST DROPPED OUT EVENTUALLY GOING TO ZERO WHILE TRAVELING DOWN THE INTERSTATE HIGHWAY. I SPOKE WITH A DEALER, THEY SAID IT WAS A COMMON PROBLEM THAT COST ABOUT $700 TO REPAIR. THE VEHICLE WAS JUST OUT OF WARRANTY. AS I CAN GAGE SPEED OFF THE TACHOMETER, I'VE WAITED A YEAR TO ADDRESS IT HOPING FOR A RECALL. IN THE MEAN TIME THE SPEEDOMETER HAS QUIT WORKING ALL TOGETHER. MY WIFE NORMALLY DRIVES THIS VEHICLE AND DOES NOT HAVE THE SAME FEEL FOR GAUGING SPEED FROM THE TACHOMETER. SHE IS CONCERNED ABOUT SAFETY OF TRAVELING CROSS COUNTRY BY HERSELF AND IS DEMANDING THAT I FIX IT. READING UP ON THE ISSUE ON THE INTERNET I WAS REFERRED TO THIS SITE. IT APPEARS THAT THERE ARE MANY PEOPLE WITH THE SAME PROBLEM. CERTAINLY GM SHOULD MAKE A RELIABLE PRODUCT. FAILURE ON GM'S PART TO RECOGNIZE THE PROBLEM WILL AT A MINIMUM RESULT IN LOSS OF CUSTOMERS, I WOULD HATE TO SEE IT RESULT IN LOSS OF LIFE FROM DRIVERS, UNAWARE OF THEIR SPEED, ENDING UP IN A FATAL ACCIDENT. IF GM WILL NOT RESPOND TO THIS SAFETY ISSUE MAYBE YOU WILL. *JB
ELECTRICAL SYSTEMMarch 2, 2007
THE SPEEDOMETER ON MY 2004 CHEVROLET SUBURBAN DOES NOT READ THE CORRECT SPEED. I AM CONCERNED THAT MY 16 YEAR OLD DAUGHTER IS NOT EXPERIENCED ENOUGH TO REALIZE THAT THE SPEEDOMETER IS WRONG, CAUSING HER TO DRIVE AT AN UNSAFE SPEED, INCREASING THE RISK OF AN EXCESSIVE SPEED ACCIDENT. CONVERSELY, AS THE SPEEDOMETER TYPICALLY READS A SPEED HIGHER THAN ACTUAL SPEED, I AM CONCERNED ABOUT CREATING A TRAFFIC HAZARD BY IMPEDING THE FLOW OF TRAFFIC AND POSSIBLY BEING REAR ENDED BY A FASTER VEHICLE. I BELIEVE THAT THESE CONCERNS ARE A SAFETY RISK WITH THIS VEHICLE THAT SHOULD BE SUBJECT TO A RECALL CAMPAIGN. *JB
ELECTRICAL SYSTEMFebruary 17, 2007
4 DAYS AGO I NOTICED THAT MY SPEEDOMETER ARROW WAS ALL THE WAY TOP THE RIGHT. SHUT OF THE CAR AND THE NEEDLE RESET TO 30 MPH AND THEN IT WENT UP AS I INCREASED MY SPEED. YESTERDAY IT WAS STUCK ON 0 EVEN THOUGH I WAS MOVING. THEN IT WORKED OKAY LATER THAT EVENING. LATER IT REGISTERED THE WRONG SPEED. *JB
ELECTRICAL SYSTEMFebruary 12, 2007
I HAVE A 2004 CHEVROLET SUBURBAN LT WITH APPROXIMATELY 48,000 MILES AND MY SPEEDOMETER HAS BEGUN TO MALFUNCTION. AT TIME IT INCREASES IN A STEPWISE MANNER AND OTHER TIMES, IT DOES NOT SHOW MY SPEED AT ALL. ONE TIME I WAS GOING WITH TRAFFIC AND ESTIMATED MY SPEED TO BE ~ 60 MPH ALONG WITH THE TRAFFIC, MY SPEEDOMETER READ 35 MPH. I TOOK IT IN TO THE DEALER AND I WAS TOLD IT MAY TAKE 2-3 DAYS FOR REPAIR AND ~ $600. I WOULD THINK A SPEEDOMETER SHOULD WORK FOR AT LEAST 100,000 MILES OR MORE. IN CHECKING, I SEE THERE HAVE BEEN MANY SUCH FAILURES AND FEEL THAT THE CONSUMER SHOULD NOT BE HELD ACCOUNTABLE FOR SUCH FAILURES. HAVE THERE BEEN ANY RECALLS ON THIS PROBLEM? IF SO, HOW DO I FILE MY COMPLAINT? *NM
ELECTRICAL SYSTEMFebruary 11, 2007
2004 CHEVROLET SUBURBAN SPEEDOMETER ERRATIC. READING 40 MPH PARKED. FOUND LONG LIST OF OTHER OWNERS WITH SAME COMPLAINT AT HTTP://WWW.TOPIX.NET/FORUM/AUTOS/CHEVROLET-TAHOE/T2BGKBGI55EKNU77C/P8 . *NM
ELECTRICAL SYSTEMFebruary 10, 2007
I WOULD LIKE TO RAISE A COMPLAINT REGARDING THE INSTRUMENT CLUSTER ON MY 2004 CHEVROLET SUBURBAN. THE SPEEDOMETER READING HAS BECOME ERRATIC AND NEVER REPORTS THE PROPER SPEED. AT TIMES IT MAY BE 0, AT OTHERS IT MAY BE 120 MPH, AND AT OTHER TIMES JUST ALL OVER THE PLACE. THIS HAS BECOME A REAL SAFETY ISSUE WHEN DRIVING ALONE ON A ROAD OR IN VISIBLY IMPAIRED CONDITIONS SINCE YOU JUST HAVE NO REFERENCE TO KNOW HOW FAST YOU ARE TRAVELING. AFTER CONDUCTING SEARCHES ON MY OWN, THIS IS APPARENTLY A RAMPANT PROBLEM DURING THESE YEAR'S GM MODELS. THE DEALER WANTS APPROXIMATELY $500 TO FIX IT AND THIS JUST SEEMS VERY UNFAIR FOR A $40,000 3 YEAR OLD VEHICLE. SINCE THIS APPEARS TO BE A VERY COMMON PROBLEM, I WOULD LIKE TO URGE CHEVROLET TO STEP UP AND RECALL VEHICLES FOR THIS ISSUE SO THAT WE CAN HAVE IT FIXED. THANK YOU, DEBRA TROIANO. *NM
ELECTRICAL SYSTEMFebruary 10, 2007
SPEEDOMETER BECAME ERRATIC. JUMPING TO 120 MPH WHILE DRIVING 30 MPH. SHOWING 70 MPH WHILE STANDING STILL. I HAVE VIDEOS OF THIS PHENOMENON. DEALER STATED IT IS A COMMON OCCURRENCE, HAD TO PULL INSTRUMENT CLUSTER FROM DASH AND ULTIMATELY REPLACE IT AT A COST OF $595. *JB
ELECTRICAL SYSTEMFebruary 9, 2007
2004 CHEVY TAHOE THAT HAS A SPEEDOMETER MALFUNCTION. THE VEHICLE IS GOING 120 MPH WHEN IT IS SITTING STILL.. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS ISSUE AND GM HAS YET TO HAVE A RECALL AND FIX THIS PROBLEM..I BELIEVE THEY ARE WAITING FOR CONSUMERS TO DIE BEFORE THEY BRING THIS ISSUE TO THE FOREFRONT..CURRENT FIX IS A REPLACEMENT BEZEL FOR 600.00 ..IF THIS IS A COMMON FAILURE THEN WHY AREN'T WE FIXING IT?? *JB
ELECTRICAL SYSTEMFebruary 8, 2007
I WAS DRIVING ON AN ICY ROAD OUTSIDE OF CHICAGO WHEN I ALMOST LOST CONTROL OF MY VEHICLE DUE TO SPEED CREEP THIS WAS CAUSED BY THE SPEEDOMETER OF THE VEHICLE FAILING AND STICKING AT 37 MPH. I ESTIMATE THAT WHEN I SKIDDED OUT THAT I WAS MOST LIKELY GOING OVER 50 MPH. I'VE HAD MULTIPLE PROBLEMS WHERE THE SPEEDOMETER HAS STUCK AFTERWARD, BUT WAS ABLE TO AVOID SIMILAR INCIDENCES BECAUSE I REALIZED THEIR COULD BE A PROBLEM. I AM DRIVING A 2004 CHEVROLET SUBURBAN. THIS IS NOT A SAFE SITUATION. IF THERE WERE OTHER TRAFFIC, STRUCTURES, OR PEDESTRIANS AROUND PROPERTY MAY HAVE BEEN DAMAGED AND PEOPLE MAY HAVE BEEN INJURED OR KILLED. IT IS NOT AN ISOLATED INCIDENT EITHER. IF YOU GO TO WWW.TOPIX.NET YOU CAN READ 380 POSTINGS OF PEOPLE HAVING THE SAME PROBLEMS. JUST TYPE IN SUBURBAN SPEEDOMETER STUCK. *NM
ELECTRICAL SYSTEMFebruary 5, 2007
MY SPEEDOMETER WENT FROM 55 TO 120 IN A MATTER OF SECONDS. THEN IF YOU GIVE IT A COUPLE OF DAYS IT WOULD BE RIGHT AGAIN. THEN ALL OF A SUDDEN I AM DRIVING DOWN THE INTERSTATE AND IT WOULD GO TO 120 AGAIN. THE DEALERSHIP HOOKED IT UP TO THE COMPUTER AND THEY SAID THEY "REBOOTED THE CLUSTER" AND IT'S WORKING FOR NOW. THEY SAID A LOT OF PEOPLE HAVE HAD THIS HAPPEN AND IT MAY ONLY BE A TEMPORARY FIX. SO WHAT IF I HAVE MY CRUISE CONTROL SET AT 65 AND THEN MY SPEEDOMETER GOES TO 120? I SEE AN INSTANT ACCIDENT HAPPENING! CHEVROLET SHOULD HAVE A RECALL ON THIS ISSUE. *JB
ELECTRICAL SYSTEMFebruary 4, 2007
I OWN A 2004 CHEVROLET SUBURBAN Z71. DURING THE PAST WEEK, THE SPEEDOMETER HAS BEEN REGISTERING ERRATIC SPEEDS WHILE DRIVING AT A CONSTANT PACE. TODAY, THE SPEEDOMETER QUIT WORKING ALTOGETHER. THE VEHICLE HAS ONLY 59,450 MILES ON IT, AND HAS NOT BEEN USED IN ANY OFF ROAD EXCURSIONS. NOT HAVING AN ACCURATE SPEED READING WHILE DRIVING A VEHICLE OF THIS SIZE IS A SIGNIFICANT SAFETY ISSUE TO THE DRIVER AND PASSENGERS OF THIS VEHICLE, AND OTHER VEHICLES ON THE ROADWAY. I UNDERSTAND THIS IS A FAIRLY COMMON ISSUE WITH THIS MAKE, MODEL, AND YEAR VEHICLE. AS SUCH, I BELIEVE THE MANUFACTURER NEEDS TO ENTER INTO A SAFETY RECALL TO FIX THIS ISSUE. *JB
ELECTRICAL SYSTEMFebruary 1, 2007
SPEEDOMETER IS DEFECTIVE. REGISTERS BETWEEN 35 AND 120 MPH WHEN CAR IS STOPPED. *NM
ELECTRICAL SYSTEMJanuary 24, 2007
SPEEDOMETER ON 04 TAHOE STOPPED WORKING. *NM
ELECTRICAL SYSTEMJanuary 18, 2007
04 SUBURBAN SPEEDOMETER QUIT WORKING. SPEEDOMETER SAID 120 MPH WHEN SITTING STILL. THEN GOT STUCK ND WOULD DROP SLOWLY. NOW IT DOES NOT WORK AT ALL. IT SITS ON ZERO. *JB
ELECTRICAL SYSTEMJanuary 12, 2007
OUR SPEEDOMETER QUIT WORKING AND WOULD EITHER SHO US GOING MUCH SLOWER OR MUCH FASTER THAN WE REALLY WERE. WE WERE HOPING THAT IT WAS JUST A SENSOR, BUT IT WAS THE WIRING IN THE DASH, THEY REQUIRED THAT WE SEND IN THE WHOLE FRONT MODULE AND THEY SENT US A NEW ONE WITH OUR OLD ODOMETER MILES ALREADY SET. THEY ALSO REQUIRED THAT WE SEND IN THE OLD ONE. OUR MECHANIC TOLD US THAT THEY HAD JUST HAD TO REPLACE A PICKUPS SPEEDOMETER AS WELL. SAME YEAR, AND SIMILAR MODEL. *NM
TIRESJanuary 10, 2007
I HAD A FLAT TIRE ON A 2004 CHEVY SUBURBAN. AFTER ABOUT 1 HOUR OF TRYING, I WAS NOT ABLE TO RELEASE THE SPARE TIRE HOIST ON THE VEHICLE. SINCE I COULD NOT ACCESS THE SPARE TIRE, I HAD TO CALL FOR A TOW TRUCK. THE TOW TRUCK DRIVER ALSO COULD NOT GET THE SPARE TIRE TO RELEASE FROM THE VEHICLE. THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE DEALER HAD TO REPLACE THE "BAD" HOIST. THIS WAS THE FIRST TIME I TRIED TO USE THE SPARE HOIST SINCE THE VEHICLE WAS PURCHASED. THE DEALER SAID THAT THIS IS A COMMON FAILURE AND THE TOW TRUCK DRIVER AGREED. THE DEALER ALSO SAID IT WAS MY FAULT FOR ABUSING THE HOIST (DRIVING ON DIRT ROADS) AND NOT PROPERLY SERVICING THE HOIST. NO WHERE IN THE OWNER'S MANUAL DOES IT TALK ABOUT SPARE TIRE HOIST MAINTENANCE. THE TOTAL COST FOR A FLAT TIRE WAS OVER $400 AND 7 HOURS OF MY TIME. *JB
STEERINGJanuary 4, 2007
ORIGINAL DATE WAS IN 2005 WHEN I COMPLAINED REGARDING THE CLICKING NOISE WHEN STEERING WHEEL IS BEING TURNED TO THE LEFT. SERVICE PERSONNEL STATED THEY HAD LUBRICATED THE STEERING WHEEL BOLTS. WELL AFTER RECEIVING THE VEHICLE BACK ON 12/01/06 FOR 30K MILE INSPECTION THE CLICKING NOISE IS NOW BACK, BUT WORSE WHEN REVERSING NOT ONLY HAS THE CLICKING NOISE RETURNED, BUT WHEN REVERSING HAVING MY STEERING WHEEL TURN LEFT I CAN FEEL THE TIRES SLIDING. AFTER TALKING TO SAME PERSONNEL IN SERVICING SHE IS BEING TOLD NOT TO LUBRICATE OR LOOSEN THE BOLTS OF THE STEERING WHEEL SINCE IT WILL NOT IMPROVE THE SITUATION. ACCORDING TO THE SERVICE PERSONNEL SHE JUST RECEIVED (01/04/06) A NOTICE STATING THAT CHEVROLET IS WORKING ON THE PROBLEM UNFORTUNATELY THEY (CHEVROLET/GMAC) WILL GO BACK TO THE DRAWING BOARD TO MAKE A PART THAT WILL FIX THIS PROBLEM. I EXPLAINED TO VERONICA OF MY FEARS OF DRIVING THE VEHICLE, BUT SHE STATES THAT THE VEHICLE IS SAFE. I DID NOTIFY THE SERVICE PERSONNEL AS WELL AS THE OWNER OF THE DEALERSHIP (WHERE THE WORK IS BEING DONE AND WAS PURCHASED FROM) THAT MY FEAR OF HAVING TO MAKE AN IMMEDIATE LEFT TURN OR REVERSING HAVING THE STEERING WHEEL TURNED LEFT WHAT IS THE GUARANTEE THAT THE TIRES WILL NOT SLIDE MAYBE HITTING SOMETHING FROM BEHIND. BOTH SERVICE PERSONNEL AND THE OWNER OF THE DEALERSHIP STATES THAT CHEVROLET WOULD NOT SAY IT WAS SAFE FOR SOMEONE TO DRIVE WHEN IN FACT IT ISN'T. NOTHING CAN BE DONE REGARDING THIS ISSUE SINCE THERE IS NO PART ON THE MARKET TO FIX THIS PROBLEM. MY COMPLAINT IS BASICALLY I FEEL THAT SINCE THERE ISN'T A PART CURRENTLY MADE TO REPAIR THE PROBLEM MAKING A LEFT TURN OR REVERSING THAT THIS VEHICLE IS UNSAFE FOR ME AND MY FIVE CHILDREN. *NM
ELECTRICAL SYSTEMDecember 29, 2006
AT 35000 MILES THE SPEEDOMETER WOULD MAKE A TICKING NOISE AND START MOVING WITH A NOTCHY MOTION. WHEN DRIVING IT COULD READ 40-75 MPH WHILE DOING LESS THAN 10 MPH. AT 60+ MPH IT COULD READ 100+ MPH. AFTER MULTIPLE RESTARTS THE SPEEDOMETER WOULD RETURN TO 0. THE PROBLEM SEEMED LIKE IT WOULD WORSEN WHEN THE TEMPERATURE WAS COLDER, BUT IT COULD BE COINSIDENCE. TOOK THE VEHICLE INTO THE CHEVROLET DEALER WHERE IT WAS DIAGNOSED AS HAVING A FAULTY GUAGE CLUSTER AND REPLACED UNDER WARRANTY. WHILE IN THE DEALER THERE WERE 2 OTHER PEOPLE WITH SIMILAR TRUCKS HAVING THE SAME THING REPLACED. NOW I SEE ONLINE THAT THIS IS COMMON WITH NEARLY EVERY SUBURBAN AND CHEVROLET/GMC TRUCK IN MODEL YEARS 2004-2005. THIS SHOULD BE A RECALLED PART AND COULD BE A MAKE FOR A COSTLY/DANGEROUS DRIVE FOR SOMEONE.
SUSPENSION,VISIBILITYDecember 28, 2006
2004 CHEVROLET SUBURBAN WINDOW MOTOR REPLACEMENT**CC THE RIGHT POWER WINDOW WAS SLOW GOING UP. THE CONSUMER WAS TOLD A MOTOR AND REGULATOR WAS NEEDED. THE FRONT TIRES WERE SEVERELY WORN ON THE INSIDE. AN ALIGNMENT WAS PERFORMED AND THE TIRES WERE ROTATED. *JB
ELECTRICAL SYSTEMDecember 22, 2006
STARTED HAVING PROBLEMS WITH THE SPEEDOMETER READING INCORRECT SPEED AT ABOUT 40K MILES. CURRENTLY HAVE 55K MILES ON MY 2004 SUBURBAN. THE SPEEDOMETER OFTEN READS OVER 100 MPH SITTING IN MY DRIVEWAY. IT SEEMS TO OCCUR AFTER 30+ MINUTES OF CONTINUED DRIVING. ADDITIONALLY, THE TACHOMETER BECOMES ERRATIC AND SOMETIMES JUST DROPS TO 0 WHILE DRIVING. *NM
ELECTRICAL SYSTEMDecember 22, 2006
SPEEDOMETER AND OIL PRESSURE STARTING DISPLAYING ERRATIC READING ANY WHERE FROM 0-120+ AND OIL PSI OF 0 TO PEGGING GAGE. AFTER RESEARCH OF DEALERS AND REPAIR FACILITIES DATA CONFIRMED THIS IS A KNOW DEFECT AND CAUSED BY DEFECTIVE STEPPER MOTORS. SETTING CRUISE CONTROL HAMPER THIS DEFECT BY NOT KNOWING WHAT ACTUAL SPEED IS WHEN ENGAGING CRUISE CONTROL. ALSO HAVE SECOND VEHICLE THAT JUST STARTED WITH SAME ISSUES TODAY 12-22-06. 2004 GMC YUKON XL
ELECTRICAL SYSTEMDecember 22, 2006
SPEEDOMETER IS ERRATIC AND INACCURATE. VERY DANGEROUS! *NM
ELECTRICAL SYSTEMDecember 11, 2006
2004 CHEVY SUBURBAN- SPEEDOMETER AND OIL PSI GAUGES READ ERRATIC. SPEEDOMETER CAN READ ZERO ONE MINUTE AND 120 ANOTHER, VERY ERRATIC. OIL PRESSURE GAGE READS 0-80 AT ANY TIME. MANY DOCUMENTED CASES BUT NO RECALL ON DEFECTIVE STEPPER MOTORS. INTERNET SHOWS MANY REPAIRS BEING MADE ON THESES CLUSTERS REPLACING DEFECTIVE STEPPER MOTORS. DEALER REPAIR TO REPLACE DEFECTIVE CLUSTER $400 *NM
FUEL SYSTEM, GASOLINEDecember 7, 2006
IT IS VERY DANGEROUS TO FILL THE GAS TANK. EVEN WITH THE RUBBER BOOT SEALED AGAINST THE NECK, GASOLINE SPLASHES OUT ALL OVER THE GROUND. NO FIRE YET. THIS HAPPENS AFTER ONLY A FEW GALLONS IN PUT INTO A 31-GALLON TANK CONTAINING 8-10 GALLONS. IT IS VERY DIFFICULT AND TIME CONSUMING TO FILL THIS TANK. *JB
ELECTRICAL SYSTEMNovember 22, 2006
I HAVE A 2004 CHEVROLET SUBURBAN WITH APPROX. 60,000 MILES. THE SPEEDOMETER WORKS INTERMITTENTLY. SOMETIMES IT SEEMS TO REGISTER AND OTHER TIMES NOT AT ALL. WHEN "WORKING", THE SPEEDOMETER STEPS OR JAGGEDLY MOVES. I HAVE NO CONFIDENCE THAT EVEN IF IT IS "WORKING" IT IS NOT ACCURATE. I HAVE SEARCHED THE WEB AND THERE SEEMS TO BE A HIGH NUMBER OF SIMILAR CASES. ADDITIONALLY, I WAS IN A FRIEND'S SUBURBAN LAST WEEKEND AND HE, FOR THE FIRST TIME, HAD THE SAME THING HAPPEN. HE HAD APPROX. THE SAME MILEAGE (60,000 MILES). VERY DANGEROUS NOT TO KNOW HOW FAST YOU ARE GOING AT ANY GIVEN TIME. *NM
VEHICLE SPEED CONTROL,ELECTRICAL SYSTEMNovember 21, 2006
2004 CHEVY SUBURBAN SPEEDOMETER GOES CRAZY,SOMETIMES SET AT 120 MPH WHILE SETTING STILL. WHILE DRIVING I NEVER KNOW THE SPEED I'M GOING. ONE DAY MY WIFE WAS DRIVING THE SPEEDOMETER JUST KEPT CLIMBING TO 120 MPH , THAT IS WHEN IT STARTED. SOMETIMES THE SPEEDOMETER GOES DOWN TO 0 MPH THEN WHILE DRIVING SAY 30 MPH I GUESS IT MAY TAKE YOU TO 60 MPH, 80 MPH WHILE AT THE SAME RPM. NOTHING HAS BEEN DONE ,IT HAS 44000 MILES THEREFORE MY WARRANTY IS OUT I HAVE TO SEE IF THE EXT WARRANTY I GOT COVERS THIS, ALSO I HAVE BEEN CHECKING THE INTERNET IF ANYONE HAD SIMILAR PROBLEMS AND I HAVE FOUND NUMEROUS PEOPLE ON TOPIX.NET . THANK YOU FOR YOU'RE TIME. *NM
ELECTRICAL SYSTEMNovember 15, 2006
2004 CHEVROLET SUBURBAN - SPEEDOMETER NOT WORKING PROPERLY. DOES NOT GIVE THE RIGHT SPEED. MAY BE GOING 30 BUT SAYS 70 AND VICE VERSA. *NM
ELECTRICAL SYSTEMNovember 13, 2006
SPEEDOMETER DOES NOT WORK PROPERLY ON 2004 CHEVY Z71 TAHOE. IT IS EITHER PEGGED AT 120 MPH, READS TOO HIGH , OR READS TOO LOW. *JB
ELECTRICAL SYSTEMNovember 12, 2006
LAST NIGHT THE SPEEDOMETER STARTED TICKING LOUDLY AND MOVING WITH SUDDEN JERKING MOVEMENTS. IT THEN SHOWED I WAS GOING 85 MPH WHEN I WAS ACTUALLY GOING LESS THAN 45. THIS GOT PROGRESSIVELY WORSE AS I CONTINUED, TO THE POINT IT SHOWED I WAS GOING OVER 120 MPH WHEN STOPPED. NOW IT IS ALL THE WAY TO FAR RIGHT SIDE AND IS STUCK. IT WILL NOT RESET WHEN THE VEHICLE IS TURNED OFF. *NM
ELECTRICAL SYSTEMOctober 23, 2006
SPEEDOMETER FAILURE. THE SPEEDOMETER GOES FROM 0-120 IN A MATTER OF A FEW SECONDS AND BACK DOWN. I CANNOT TELL HOW FAST I AM GOING. THERE ARE HUNDREDS OF SIMILAR INCIDENCES FOUND ON THE INTERNET. I HAVEN'T HEARD OF ANY REAL ISSUES, BUT I COULD SEE IT HAPPENING IF YOU WERE NOT WITH OTHER TRAFFIC TO VERIFY YOUR SPEED.
ENGINE AND ENGINE COOLINGOctober 2, 2006
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED COMPLETELY. THE VEHICLE WAS PUT IN PARK, AND WAS ABLE TO BE RESTARTED. IT WAS TAKEN TO A SERVICE DEALER, HOWEVER THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED.
STEERING,SERVICE BRAKES, HYDRAULICSeptember 21, 2006
DT*: THE CONTACT STATED WHILE TRAVELING 5 MPH, THE POWER STEERING FAILED, THEN BOTH FEET WERE USED TO STOP THE VEHICLE. IT WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE POWER STEERING AND BRAKE BOOSTER SYSTEM FAILED AND BOTH COMPONENTS WERE REPLACED.
UNKNOWN OR OTHERAugust 18, 2006
ON MY 2004 CHEVY SUBURBAN THE HOUSING UNIT FOR THE SPARE TIRE WILL NOT RELEASE THE SPARE TIRE TO COME DOWN, SO YOU CAN FIX A FLAT. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE IF YOU CAN'T GET THE SPARE TIRE DOWN, YOU CAN'T CHANGE THE FLAT--& YOU WILL BE STUCK ON THE HIGHWAY WITH CHILDREN--WE HAD NEVER USED THE SPARE TIRE BEFORE--BUT WHEN WE NEEDED IT, IT WAS INOPERABLE. *NM
TIRESAugust 14, 2006
VALVE STEM OF TIRE PRESSURE SENSOR BROKE CAUSING THE LEFT, REAR TIRE TO GO FLAT. IT BROKE WHILE I WAS ATTEMPTING TO REMOVE THE VALVE STEM CAP SO THAT I COULD CHECK MY TIRE PRESURE. IF THE FAILURE WOULD HAVE OCCURED WHILE THE VEHICLE WAS IN MOTION, IT MAY HAVE LED TO AN ACCIDENT. *JB
STEERING,SERVICE BRAKES, HYDRAULICAugust 11, 2006
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH, THE POWER ASSIST STEERING AND THE POWER ASSIST BRAKES FAILED SIMULTANEOUSLY, CAUSING A LOSS OF VEHICLE CONTROL. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO DETERMINED THE POWER STEERING PUMP AND BOOSTER HAD FAILED, ALONG WITH THE BOOSTER THAT LED TO THE POWER ASSIST BRAKE SYSTEM.
TIRESJuly 24, 2006
THE BRIDGESTONE DUELER H/T TIRES HAVE BEEN KNOWN TO HAVE WEAR (VIBRATION) ISSUES, DUE TO THE TIRES BEING A SOFTER TIRE, ACCORDING TO MANY CHEVROLET AND GMC SERVICE MANAGERS THAT I HAVE CALLED. I RECEIVED TWO TIRES, BALANCING/ROTATION FREE, BUT I HAD TO BUY TWO AS WELL. I FEEL SINCE GM DEALERSHIPS KNOW ABOUT THIS ISSUE, THEY SHOULD SEND OUT A RECALL. I HAVE HAD MY TIRES BALANCED AND ROTATED MANY TIMES (ABOUT EVERY 3,000 MILES), BUT THE OWNERS MANUAL STATES EVERY 5000 - 8000 MILES. EVEN-THOUGH THERE IS A PROBLEM, THEY WOULDN'T PAY DUE TO MY VEHICLE HAD TOO MANY MILES (35,600) ON IT, BUT WHAT THEY WON'T ADMIT IS THAT FACT THAT I'VE HAD TO PAY EXTRA MONEY FOR ADDITIONAL BALANCE AND ROTATIONS. IF THERE IS A KNOWN ISSUE, THERE SHOULD HAVE BEEN A RECALL; EVEN-THOUGH THAT MAY COST THEM MONEY, BUT IT'S GM'S RESPONSIBILITY AND THAT WILL COST THEM CUSTOMERS IN THE FUTURE!! *NM
FUEL SYSTEM, GASOLINEJuly 2, 2006
6-2006, 98 DEGREES, CENTENNIAL, COLORADO 2004 CHEVY 8.1 LITER SUBURBAN, DRIVING 55-60 MPH FOR APPROX. 1 HOUR(NO TRAILER) VEHICLE SUDDENLY LOSS POWER, I HAD TO PULL OVER AND HAVE VEHICLE TOWED TO CHEVY DEALER. (DEALER STATED CODES INDICATED MISFIRING) FURTHER TESTING, SERVICE WAS ABLE TO DUPLICATE ISSUE AND LOCATE A BULLETIN OUTLINING THE PROBLEM. PER DEALER, FAULTY FUEL PUMP, GM ADVISED TO SWITCH FUEL PUMP TO A HIGH ALTITUDE PUMP, TO REMEDY THE ISSUE. WHICH WAS DONE, AND IT FIXED THE ISSUE. AS THE 8.1 LITER SUBURBAN IS A VEH. PRIMARILY USED FOR TOWING, THIS NEEDS TO BE A RECALL OR CAMPAIGN TO WARN PEOPLE. THIS SUDDEN LOSS OF POWER AND CONTROL COULD BE CATASTROPHIC IN NATURE. *NM
ENGINE AND ENGINE COOLINGJune 16, 2006
DT*: THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS, THE REDUCED ENGINE POWER ALARM RINGS AND THE ENGINE IMMEDIATELY LOSES POWER. THE POWER RETURNS AFTER THE VEHICLE IS TURNED OFF AND BACK ON. THE DEALERSHIP REWIRED THE VEHICLE, REPLACED THE MODULATOR, SENSOR AND RELAY. THESE ATTEMPTS HAVE NOT REPAIRED THE PROBLEM.
STEERINGMay 26, 2006
THE STEERING COLUMN U JOINT THAT CONNECTS TO THE STEERING BOX HAS LOOSENED CAUSING A CLUNKING IN THE STEERING WHEEL. THE U-JOINT HAS NOT FAILED AS OF THIS TIME, BUT A FAILURE OR BINDING COULD EASILY RESULT IN THE LOSS OF CONTROL OF THE VEHICLE. THE DEALERSHIPS ARE AWARE THAT THERE IS A COMMON PROBLEM WITH THIS PART AND OFFER A "GREASE KIT" TO REMEDY THE PROBLEM. HOWEVER, GREASE WILL NOT TAKE THE PLAY OUT OF A LOOSE U-JOINT. THIS IS A COVER-UP REMEDY TO MAKE THE LOOSENESS LESS OBVIOUS. THE DEALERSHIP WANTS OVER $300 FOR A REPLACEMENT PART ALONE AND CLAIMS IT IS A RESTRICTED PART SINCE IT IS PART OF THE ENERGY ABSORBING SYSTEM IN THE EVENT OF A COLLISION. THE LOOSENESS WAS FIRST NOTICEABLE WITH ONLY 13000 MILES ON THE VEHICLE. THE PROBLEM HAS CONTINUED TO WORSEN SINCE FIRST NOTICED. *JB
FUEL SYSTEM, GASOLINEApril 4, 2006
FUEL PUMP SEIZES WHEN IN HOT CLIMATES OR WHEN TOWING A TRAILER. GM REPLACED THE FUEL PUMP LAST YEAR AND IT APPEARED TO SOLVE THE PROBLEM. BUT, THE PROBLEM OCCURRED AGAIN WHILE PULLING A TRAILER UP AND DOWN A STEEP MOUNTAIN PASS RESULTING IN A LOSS OF BRAKES AND STEERING WHEN THE ENGINE STALLED. THIS OCCURS WHEN THE FUEL TANK IS AT 1/4 FULL OR LESS. THE TRAILERING FUEL ADVANCE DELIVERS FUEL TO THE ENGINE AND IF NOT NEEDED THEN IT IS RETURNED TO THE TANK AND RECIRCULATION. THE FUEL IS WARM WHEN RETURNED TO THE TANK. THE LONGER THE ENGINE RUNS THE HOTTER THE FUEL BECOMES AND WHEN THE FUEL IN THE TANK BECOMES HOT ENOUGH THE FUEL PUMP, WHICH IS LOCATED IN THE FUEL TANK THEN SEIZES AND THE ENGINE STALLS. THIS IS A MAJOR SAFETY HAZARD, PARTICULARLY WHEN TRAILERING IN THE MOUNTAINS AND THE LOSS OF BRAKES AND STEERING OCCURS. THE ONLY SOLUTION WHEN THIS OCCURS IS TO PULL TO THE SIDE OF THE ROAD IF POSSIBLE, RAISE THE HOOD AND LET THE VEHICLE COOL FOR 15-20 MINUTES AND THEN START AGAIN. OR, FIND THE NEAREST GAS STATION AND FILL THE TANK WITH COOL GASOLINE SO THE FUEL PUMP NO LONGER SEIZES. IN THE CASE OF BREAKING DOWN ON THE SIDE OF THE ROAD, THIS IS ANOTHER MAJOR SAFETY HAZARD SINCE THIS PROBLEM OCCURS BOTH GOING UP OR DOWN HILLS AND THERE IS A LOSS OF STEERING AND BRAKES. THIS MEANS THE VEHICLE IS OFTEN IN TRAFFIC AND MAY RESULT IN AN ACCIDENT.*JB
TIRESFebruary 18, 2006
INCIDENTS REGARDING BRIDGESTONE P265/70R17 DUELLER H/T TIRES 113S M&S. TIRES HAVE PREMATURE WEAR AND TEAR WHERE MY VEHICLE ONLY HAS 11,000 MILES. HAD AN ALIGNMENT DONE AND THE MECHANIC STATES ALIGNMENT FINE AFTER HAVING TO SPEND $80 BUT FEELS THIS PARTICULAR VEHICLE HAS ISSUES WITH THE BRIDGESTONE TIRES AND SHOULD BE RECALLED OR COVERED BY WARRANTY. *NM
STRUCTURE,TIRESFebruary 17, 2006
INCIDENTS REGARDING TIRES AND/OR FRAME ISSUES NOT SURE. *NM
POWER TRAINFebruary 14, 2006
DT*: THE CONTACT STATED WHILE DRIVING AT SPEEDS BETWEEN 5 AND 45 MPH THE VEHICLE STALLED ON 6 OCCASIONS. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO THE DEALER EACH TIME. THIS PROBLEM STARTED IN AUGUST 2005. ON 5 OCCASIONS THE DEALER COULD NOT DUPLICATE THE PROBLEM HOWEVER; ADJUSTMENTS WERE MADE TO THE VEHICLE. ON THE SIXTH OCCASION THE DEALER REPLACED THE PCM MODULE.
SEAT BELTSJanuary 25, 2006
DT*: THE CONTACT STATED THE VEHICLE WAS TAKEN IN FOR SEAT REPAIRS, THE INDEPENDENT MECHANIC DISCOVERED THE DRIVER'S SIDE SEAT BELT WAS NEVER ATTACHED TO THE FRAME. THE SEAT BELT WAS REATTACHED TO THE FRAME.
STEERING,ELECTRICAL SYSTEMJanuary 19, 2006
DT*: THE CONTACT STATED WITHOUT WARNING THE SPEEDOMETER STOPPED WORKING. THE DEALERSHIP DETERMINED THE SPEEDOMETER CLUSTER NEEDED TO BE REPLACED. ALSO, WHILE TURNING THE CONTACT FELT A KNOCKING IN THE STEERING. THE DEALERSHIP DETERMINED THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. *NM UPDATED 2/7/2006 - *NM
VEHICLE SPEED CONTROLJanuary 6, 2006
DT*: THE CONTACT STATED THE VEHICLE SPEEDOMETER DISPLAYED AN INCORRECT READING ON THE DASH PANEL GAUGE. THE INCORRECT DISPLAY WAS CONSTANT AND FAVORED NO PARTICULAR SPEED. HOWEVER THE MOST COMMON EVIDENCE OF THIS PROBLEM WAS WHILE DRIVING AT A LOW SPEED THE GAUGE DISPLAYED AN OUTRAGEOUSLY HIGH SPEED. THE DEALER AND MANUFACTURER HAVE BEEN CONTACTED. *AK
FUEL SYSTEM, GASOLINEDecember 21, 2005
HAD STARTING PROBLEMS WITH MY SUV. TOWED TO DEALER, WHERE I WAS TOLD THAT THE FUEL PUMP WENT BAD DUE TO A CLOGGED FUEL FILTER. CALLED TO COMPLAIN TO GM THAT THE REQUIREMENT TO REPLACE THE FUEL FILTER WAS NOT LISTED ON THEIR SCHEDULED MAINTENANCE CHART IN THE OWNER'S MANUAL, I WAS THEN TOLD THAT THE PUMP SHORTED OUT WHICH CAUSED THE FAILURE. THIS IS AN INTERNAL FUEL PUMP MOUNTED WITHIN THE TANK ITSELF. *JB
ENGINE AND ENGINE COOLINGDecember 8, 2005
2004 CHEVY SUBURBAN EXHAUST SYSTEM PRODUCES NOISE AT IDLE ;DRIVING;AND AFTER SHUT DOWN. GM CLAIMS NOISE (POPPING) IS FROM MUFFLER HEAT SHIELD EXPANSION AND CONTRACTION. TSB TO CORRECT NOISE (MODIFYING HEAT SHIELD) IS INEFFECTIVE. IN 2004 MOTOR MAGAZINE REPORTED GM ACKNOWLEDGED THE NOISE CAME FROM TRAPPED WATER INSIDE THE MUFFLER. THE WATER TURNS TO SUPER HEATED STEAM AND PRODUCES A POP OR BANG INSIDE THE MUFFLER. GM WILL NOT REPLACE THE MUFFLER AS THE PROBLEM GOES BACK TO 2000 MODEL YEAR. MOREOVER PEOPLE ASK WHAT THAT STRANGE NOISE IS FROM MY SUBURBAN, I TELL THEM A DEFECTIVE MUFFLER. *JB
TIRESNovember 10, 2005
DT: CONTACT STATED WHEN HE TOOK THE VEHICLE TO THE DEALER FOR ROUTINE SERVICES THE MECHANIC FOUND THAT 2 FRONT TIRES WERE WORN OUT BECAUSE THE IDLER ARM AND THE PITMAN SHAFT NEEDED TO BE REPLACED .THE VEHICLE WAS REPAIRED AT NO COST TO CONSUMER BECAUSE THE VEHICLE WAS STILL UNDER WARRANTY. *AK UPDATED 12/27/05. *JB
EQUIPMENTNovember 8, 2005
WITHIN ONE MONTH OF VEHICLE PURCHASE CONSUMER BEGAN TO HEAR A LOUD PITCH SCREECHING NOISE ANY TIME THE VEHICLE WAS STOPPED WITH THE AIR CONDITIONER ON. NOISE CAN BE HEARD BOTH INSIDE AND OUTSIDE OF THE VEHICLE AT SOME DISTANCE FROM VEHICLE. NOISE HAS PROGRESSIVELY WORSENED OVER YEAR PERIOD AND OCCASIONALLY OCCURS WHILE VEHICLE IS IN MOTION WITH AIR CONDITIONER ON. *JB
AIR BAGSSeptember 29, 2005
DT: THE CONTACT HAS A 2004 SUBURBAN. IT HAS BEEN IN THE REPAIR SHOP 4-5 TIMES FOR AIR BAG PROBLEMS. THE AIR BAG LIGHT WOULD COME ON PERIODICALLY AND THEN IT WOULD STAY ON. IN MAY 05 THE DEALER REPLACED THE CONNECTORS. SINCE THEN THEY HAVE HAD TO REPLACE THE AIR BAG ON THE DRIVER'S SIDE, AND THE COMPUTER THAT GOES TO THE AIR BAG ON DRIVER'S SIDE. THEY REPLACED THE CONNECTORS AGAIN LAST WEEK ON 8-17-05. THE CONTACT TALKED TO GM, AND THEY OFFERED HIM AN EXTENSION ON THE WARRANTY FOR THE AIR BAG. NO ONE WAS ABLE TO GIVE A DEFINITIVE ANSWER AS WHAT WAS CAUSING THE AIR BAG PROBLEM. *AK *NM
SEATSSeptember 4, 2005
I OWN A 2004 CHEVROLET SUBURBAN WHICH I PURCHASED NEW. THE MODEL I HAVE, A Z71 HAS POWER SEATS WHICH HAVE A MEMORY OPTION. ONE OF THE FUNCTIONS OF THE SEAT IS CALLED "EASY EXIT" WHICH HAS THE SEAT TRAVEL ALL THE WAY BACK TO HELP MAKE IT EASIER TO EXIT/ENTER THE VEHICLE WHEN THE IGNITION KEY IS REMOVED. THE SEAT SEEMS TO HAVE A PROGRAMMING ISSUE (ACCORDING TO MY DEALER) IN WHICH THE SEAT ACTS INCONSISTENT AND CREATES A SIGNIFICANT DRIVING HAZARD. FOR EXAMPLE: THE SEAT ONCE OR TWICE PER WEEK WILL MOVE ALL THE WAY FORWARD AND UP ON IT'S TRACK, NOT RESPONDING TO INPUTS ON THE SIDE OF THE SEAT, DOING IT BY ITSELF. IT WOULDN'T BE THAT BAD IF IT DID IT AT JUST KEY EXIT/ENTRY, BUT IT DOES IT WHILE THE VEHICLE IS IN MOTION. THIS REGULARLY OCCURS AND I FEEL THAT IT IS A SAFETY HAZARD. I COMPLAINED TO MY LOCAL CHEVROLET DEALER, WHO SAID THERE IS A "TECHNICAL SERVICE BULLETIN" ABOUT IT BUT CHEVROLET DOES NOT HAVE A FIX, OTHER THAN TO SWAP OUT THE SEAT MEMORY COMPUTER, WHICH HAS BEEN DONE. THE SEAT STILL ACTS BY ITSELF. SINCE I AM 6'2", MOVING ME ALL THE WAY FORWARD AND UP IS NOT ONLY UNCOMFORTABLE, BUT MAKES IT HAZARDOUS TO DRIVE SINCE I HAVE TO WAIT FOR THE SEAT TO REACH IT'S POSITION BEFORE I CAN START TO MOVE IT BACK. THIS HAPPENS WEEKLY. I FEEL THAT IT IS IRRESPONSIBLE TO HAVE A MOVING SEAT WHILE THE VEHICLE IS IN MOTION, GIVEN THAT IT COMPROMISES THE DRIVING POSITION AND QUITE POSSIBLY COULD CAUSE AN ACCIDENT. IT DOESN'T SEEM THAT CHEVROLET IS INTERESTED IN FIXING THE "PROGRAMMING ISSUE" THE MODULE HAS SINCE I'VE HAD THIS PROBLEM FOR WELL OVER A YEAR. WHEN THE SEAT DOES THIS MOVEMENT, IT ALWAYS GOES TO THE SAME SPOT, ALL THE WAY FORWARD, ALL THE WAP UP. THIS PRESSES MY LEGS AND LOWER ABDOMEN AGAINST THE WHEEL, MAKING IT DIFFICULT TO TURN. IT ALSO PRESSES MY LEGS BACKWARD (AT THE KNEE) WHICH MAKES BREAKING NEARLY IMPOSSIBLE. CLEARLY A FIX SHOULD BE MADE. ACCORDING TO THE DEALERSHIP, THEY HAVE "A LOT" OF THESE COMPLAINTS. *JB
ELECTRICAL SYSTEMAugust 30, 2005
DT: THE CONSUMER STATED AT 22,000 MILES SHE WAS TOLD THERE WAS A COMPUTER GLITCH IN THE VEHICLE. WHEN THE CONSUMER TURNED THE IGNITION OFF, THE SEAT WOULD SHOOT FORWARD INTO THE STEERING WHEEL. THE CONTROLS FOR THE SEAT WORK BACKWARDS. THE CONSUMER HAD TO PUSH THE BUTTON FORWARD IN ORDER FOR THE SEAT TO GO BACK. SHE WAS TOLD BY HER SERVICE DEALER THAT THERE WAS A COMPUTER GLITCH IN THE PROGRAM. *JB RESETTING THE SEAT DID NOT CORRECT THE PROBLEM. THE HEATED SEATS CAME ON BY THEMSELVES. *JB
SERVICE BRAKES, HYDRAULICAugust 18, 2005
2004 CHEVROLET SUBURBAN REAR BRAKE PADS AND ROTORS ARE RUSTED.***NO ANSWER REQUIRED*** *MR RECALL CAMPAIGN# 04V0450000 & 05V04300. *SC
ENGINE AND ENGINE COOLING,POWER TRAINAugust 16, 2005
THERE IS A "LACK OF POWER" WITH MY 2004 CHEVROLET SUBURBAN 1500. MY PREVIOUS 1999 CHEVY TAHOE TOWED MY BOAT AND TRAILER EASILY MY NEW SUBURBAN WITH 40 MORE HORSEPOWER HAS A VERY DIFFICULT TIME TOWING THE TRAILER. IT IS VERY DIFFICULT TO MAINTAIN HIGHWAY SPEEDS WITHOUT THE TRANSMISSION CONSTANTLY SHIFTING IN AND OUT OF LOWER GEARS. IT DOESN'T SEEM TO MATTER IF I AM IN TOW MODE OR NOT. WITH 40 MORE HP. THAN THE OTHER VEHICLE AND THE SAME AMOUNT OF TORQUE THIS SHOULD BE EASY FOR THIS TRUCK. MORE IMPORTANTLY THERE IS A GREAT LACK OF ACCELERATION WHEN YOU DEPRESS THE PEDAL. I GUESS YOU WOULD CALL IT A BIG LAG. I AM TOLD THIS IS CALLED "TORQUE MANAGEMENT." WELL TORQUE MANAGEMENT ALMOST GOT MY FAMILY KILLED THE OTHER DAY! WHEN PULLING INTO TRAFFIC A CAR CAME OVER THE HILL RATHER QUICKLY I STEPPED ON THE GAS .....AND NOTHING HAPPENED IT WAS LIKE I WAS DRAGGING AN ANCHOR. THE DEALER SAYS THAT IS THE WAY THEY ARE DESIGNED AND COMPUTER CONTROLLED AND THERE IS NOTHING THAT CAN BE DONE ABOUT IT.*JB
SUSPENSION,TIRESAugust 8, 2005
I PURCHASE A NEW CHEVROLET SUBURBAN IN JUNE 2004 FROM PRIORITY CHEVROLET IN CHESAPEAKE VIRGINIA. AT ABOUT 4000 MILES I NOTICED THE INSIDE EDGES (ABOUT 1 INCH WIDE) ON THE FRONT TIRES WERE WEARING MORE THAN THE REST OF THE TIRE SURFACE, I CALLED THE SERVICE DEPARTMENT OF THE DEALERSHIP AND THEY TOLD THAT WHILE THEY ARE AWARE OF THE PROBLEM WITH UNEVEN TIRE WEAR ON SUBURBANS THAT IT IS NOT A WARRANTY COVERED ITEM. I TOOK THE VEHICLE TO FIRESTONE AND THEY TOLD ME THE CAMBERS NEEDED TO BE ADJUSTED. THE TIRES ON THE FRONT CONTINUE TO WEAR FASTER ON THE INSIDE EDGES THAN THE REST OF THE TIRE SURFACE. I AM VERY DILIGENT ABOUT SERVICE OF MY 3 AUTOMOBILES. IF THIS IS A PERSISTENT PROBLEM WITH SUBURBANS AS IT WAS STATED TO ME, MY CONCERN IS THAT THE UNEVEN TIRE WEAR IS AN ACCIDENT WAITING TO HAPPEN. THESE POTENTIAL TIRE FAILURES NEED TO BE BROUGHT TO THE ATTENTION OF GENERAL MOTORS. EVEN IF AN ACCIDENT DOES NOT OCCUR THESE TIRES ARE NOT CHEAP. ONCE THE INSIDE WEAR BECOMES BAD ENOUGH THE TIRES WILL NOT PAS INSPECTION THUS CREATING A COST TO THE VEHICLE OWNER AT A PREMATURE TIME. I FEEL THIS IS A DANGEROUS SITUATION WHICH NEEDS TO BE BROUGHT TO THE ATTENTION OF GM. *JB
FUEL SYSTEM, GASOLINEAugust 1, 2005
JULY 19TH IN DENVER COLORADO 2004 CHEVY SUBURBAN STALLED ON SANTA FE BLVD. IN HEAVY TRAFFIC. WAITED 30 MINUTES AND THEN STARTED TRUCK AND WENT ABOUT 2 MILES AND STALLED AGAIN CALLED LOCAL DEALERSHIP AND HAD TRUCK TOWED TO DEALERSHIP. DEALERSHIP REPLACED FUEL PUMP UNDER WARRANTY. DROVE TRUCK 1.5 HOURS AND SAME ISSUE OF TRUCK STALLING. TOOK BACK TO DEALERSHIP AND MECHANIC ON DUTY TOLD ME THAT IT WAS A KNOWN DEFECT WITH THE 2004 CHEVY SUBURBAN AND NOTHING COULD BE DONE UNTIL THE AIR TEMPERATURE WENT DOWN. TEMPERATURE WAS AROUND 100 DEGREES. PROBLEM IS CAUSED BY HIGH TEMPERATURE AND ALTITUDE. PROBLEM IS VAPOR LOCK. ON THE 22 OF JULY DEALERSHIP WAS TOLD TO REPLACE THE FUEL PUMP AGAIN BY LOCAL CHEVY AREA VEHICLE MANAGER (AVM). DEALERSHIP REPLACED THE FUEL PUMP AGAIN AND I DROVE IT FOR 1.5 HOURS AND IT STALLED AGAIN IN TRAFFIC. TOOK SUBURBAN BACK TO DEALERSHIP NEXT MORNING. DEALERSHIP ASSURED ME THAT 700 NEW FUEL PUMPS ARE AVAILABLE TO FIX PROBLEM AND ONE WOULD BE INSTALLED ON MY TRUCK ON JULY 26TH. ON JULY 26TH FOUND OUT THAT FUEL PUMP SENT BY CHEVORLET CORPORATE WOULD NOT FIT THE SUBURBAN AND THAT I HAD TO TAKE MY CHANCES AND DRIVE IT BACK TO MINNESOTA. TEMPERATURE WAS COOLER AND CHEVY FELT IT WAS WORTH THE RISK FOR ME TO DRIVE IT BACK TO MINNESOTA AND LET THEM KNOW IF I HAD A PROBLEM. DEALERSHIP ALSO ADMITTED THAT THE FUEL PUMP IN THE SUBURBAN WAS ALREADY THE "NEW " HEIGHT ALTITUDE VERSION OF THE FUEL PUMP AND THAT THE DEALERSHIP HAD MULTIPLE VEHICLES WITH THE SAME PROBLEM AND CHEVY DOES NOT KNOW WHAT THE PROBLEM IS. DEALERSHIP SAYS ISSUE IS WITH 2004 SUBURBANS AND SILVERADOS. KNOWN ISSUE AT CHEVY AND THEY ARE DOING NOTHING TO FIX IT. SUBURBAN WILL STILL NOT WORK AT HIGH ALTITUDES (DENVER) AND TEMPERATURES IN THE 90S. SUBURBAN WAS NOT FIXED. LUCKILY WEATHER COOLED DOWN. CALL CHEVY 800-222-1020 REFER TO TICKET 1-350803636 ASK FOR ARCH SUMMERS HE IS THE CHEVY REPRESENTATIVE I AM WAITING FOR CALL BACK FROM. *NM
POWER TRAINJuly 7, 2005
DT: CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE VEHICLE SWITCHED INTO FOUR WHEEL DRIVE ON ITS ON. *AK
ELECTRICAL SYSTEMJune 28, 2005
I LEARNED THROUGH A FRIEND TODAY THAT THERE MAY BE A CONDITION IN MY 2004 CHEVROLET SUBURBAN THAT I SHOULD BE VERY CAREFUL WITH WHEN LEAVING SMALL CHILDREN IN THE VEHICLE FOR BRIEF PERIODS OF TIME. I WAS TOLD THAT WHEN THE KEY IS TURNED TO THE FIRST/ACCESSORIES POSITION, THAT THE SHIFTER LOCK DISENGAGES SO THAT THE SHIFTER CAN BE MOVED OUT OF PARK AND INTO NEUTRAL, ETC. BECAUSE THIS COULD EASILY BE AN ISSUE WHEN I LEAVE MY CHILD IN THE VEHICLE AND LEAVE THE KEY TURNED TO THE ACCESSORY POSITION WHILE I'M LOADING THE CAR, WALKING AROUND TO REACH HIM TO FASTEN SEAT-BELT, FILL GAS, ETC., I TESTED IT, AND IT'S TRUE. THE SHIFTER CAN BE EASILY MOVED INTO NEUTRAL WHEN THE KEY IS IN THE ACCESSORY POSITION. I KNOW THIS IS TRUE NOT ONLY ON SOME OR ALL OF THE SUBURBANS, BUT ON YUKONS, TOO. THIS SHOULD BE RECALLED AND CORRECTED.
AIR BAGSJune 13, 2005
DT: VEHICLE WAS GOING ABOUT 35-40 MPH AND THE SIDE AND FRONT AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT. *AK
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEMMay 26, 2005
THE VEHICLE LOST IT'S SERVICE STABILITY CONTROL AT 40 MILES PER HOUR MAKING IT DIFFICULT FOR THE DRIVER TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR FOR THE FOURTH TIME, BUT THERE STILL CONTINUES TO BE A STEERING PROBLEM. *NM THERE WERE FIVE REPAIR ATTEMPTS TO REPAIR THE SYSTEM. THE BRAKES WOULD PULSE AND COME ON WHILE THE VEHICLE WAS IN MOTION FOLLOWED BY THE SERVICE STABILITY LIGHT. THE VEHICLE WOULD SHAKE VIOLENTLY AS IF IT WERE OUT OF CONTROL. THE TRANSMISSION WOULD SLIP AT TIMES. A SERVICE BULLETIN WAS FOUND IN RE TO THE CLUTCH. THE FORWARD CLUTCH SEAL/PISTON DISS PUMP AS WELL AS THE SHIFT CABLE. THE YAW RATE SENSOR TABLE WAS REPLACED AND THE ABS MODULE WAS REPROGRAMMED. THERE WAS POPPING COMING FROM THE LEFT WHEN TURNING DUE TO THE CROSSMEMBER. STATIC NOISE WAS HEARD UNDER THE DASH AT TIMES WHEN THE HEADLIGHTS FLICKERED. BOTH UPPER SHOCK INSULATORS WERE SQUEAKING. BOTH SHOCK INSULATORS WERE REMOVED AND REPLACED BY NEW STYLE INSULATORS. THE YAW RATE SENSOR WAS REPLACED AGAIN WITH ONE FORM A NEW UNIT, THE STEERING ROTATION SENSOR WAS REPLACED AND THE STABILITY MODULE WAS REPROGRAMMED. *SC *JB
ELECTRICAL SYSTEMMay 10, 2005
I OWN A 2004 CHEVY SUBURBAN. MY SON WAS DETAILING THE CAR IN THE DRIVEWAY. MY OTHER SON WAS DETAILING HIS TRUCK BEHIND IT. MY SON DETAILING THE SUBURBAN HAD THE KEY TURNED TO "ACCESSORY" AND WAS LISTENING TO MUSIC WHILE WORKING. AS HE WAS WIPING THE DASH BOARD OFF, HIS ARM HIT THE STEERING WHEEL SHIFTER AND POPPED THE TRUCK OUT OF GEAR! IT ROLLED DOWN THE DRIVEWAY HITTING MY OTHER SON'S TRUCK, LUCKILY MISSING HIM! COME TO FIND OUT, GM HAD PRODUCED THIS VEHICLE WITH THE ACCESSORY POSITION UNLOCKING THE SHIFTER. I CHECKED THE MANUAL AND FOUND NO WARNING OR REFERENCE TO THIS SITUATION. I OWN A 2002 GM TRUCK AND IT PUT IN ACCESSORY DOES NOT UNLOCK THE SHIFTER. I CONTACTED GM TO INVESTIGATE AND WARN IT'S OWNERS, BUT THEY FOUND ON MARCH 17, 2005 BY LETTER TO ME THAT THE SUBURBAN WAS "OPERATING AS DESIGNED". NO OTHER VEHICLE HAS EVER UNLOCKED THE SHIFTER IN THE ACCESSORY POSITION. LIVES ARE IN DANGER. MANY PEOPLE LISTEN TO THE MUSIC IN THEIR VEHICLE WHILE DETAILING OR EVEN TAILGATING AT A FOOTBALL GAME. SOMEONE WILL BE CRUSHED IF THEY ARE NOT WARNED OF THE DESIGN FLAW. I HAVE TRIED WRITING A COUPLE NEWS ORGINIZATIONS AND HAVE WARNED EVERYONE I KNOW. I THINK IT MAY TAKE YOU TO HELP. PLEASE HELP!!
ELECTRICAL SYSTEMMay 9, 2005
NEW, 6 MONTH OLD VEHICLE CAUGHT FIRE WHILE IN A PARKING LOT. WAS IN PARKING LOT FOR APPROX 1 1/2-2 HRS BEFORE FIRE, WINDOWS UP, DOORS LOCKED. INSURANCE APPRAISER AND FIRE MARSHAL SAYS ELECTRICAL FIRE, ACCIDENTAL. FIRE MARSHAL SAYS DRIVER'S SEAT CONTROL, INSURANCE SAYS DRIVER'S DOOR OR WINDOW CONTROL. NEVER HEARD WHAT GM SAYS CAUSED BY. GM TOOK NO RESPONSIBILITY - INSURANCE HAD TO PAY OFF. WAS REPORTED TO FIRE DEPT, FIRE MARSHAL INVESTIGATED. GM SEND SOMEONE TO INVESTIGATE ABOUT 2-3 WEEKS LATER. I MET HIM AT DEALERSHIP. HE PULLED OFF SEAT CONTROL BOX AND SAID IT DIDN'T CAUSE THE FIRE. PULLED OFF DRIVER'S DOOR COVER AND LOOKED. NEVER SAID WHAT HE THOUGHT CAUSED FIRE.
SERVICE BRAKES, HYDRAULICMay 6, 2005
WHILE DRIVING AT APPROXIMATELY 25 MPH DRIVER APPLIED THE BRAKES AND BRAKE PEDAL WENT TO THE FLOOR. THIS PROBLEM HAPPENED INTERMITTENTLY. OWNER TOOK VEHICLE TO THE DEALER, AND LEFT IT THERE FOR REPAIRS. WHEN THE OWNER PICKED UP THE VEHICLE HE WAS INFORMED THAT THEY COULD NOT DUPLICATE THE PROBLEM. *AK THIS PROBLEM ALSO OCCURRED WHILE STOPPED AND WAITING FOR STOP LIGHTS TO CHANGE. *BF *NM
SEATSApril 17, 2005
IN MY CHEVROLET SUBURBAN VIN [XXX] THE MIDDLE ROW SEAT ON THE PASSENGER SIDE WHICH SLIDES FORWARD TO ALLOW ACCESS TO THE THIRD ROW SEAT HAS A POORLY DESIGNED LATCH THAT HAS COME LOOSE ON SEVERAL OCCASIONS WHILE THE VEHICLE IS BRAKING AND DOESN'T SPORADICALLY DOES NOT LATCH. MY WIFE AND I HAVE HAD THE VEHICLE SERVICED ON 11/02/2004, 11/26/2004 AND 1/21/2005 AND CAN PROVIDE SERVICE RECORDS IF DESIRED. THE VEHICLE WAS ALSO TAKEN IN ON 02/25/20005,HOWEVER THE SEAT LATCHED PROPERLY AT THE DEALER AND NO INVOICE WAS ISSUED. EACH SERVICE WE WERE INFORMED THAT THE LATCH HAS BEEN SLIGHLTY BENT FROM PERSONS (OUR CHILDREN IN THIS CASE) ACCESSING THE THIRD ROW SEAT. WE HAVE BEEN TOLD THAT A PIN BENDS AND THAT THE ONLY FIX IS TO PERIODICALLY BEND THE PIN BACK. THIS WE FIND TO BE UNACCEPTABLE AS ONE IS NEVER SURE WHEN THE PIN IS BENT "ENOUGH" TO ALLOW THE SEAT TO COME UNLATCHED AND THUS ROLL FORWARD WHEN THE CAR BRAKES. THE SEAT ROLLED FORWARD ON SEVERAL OCCASIONS WHILE OCCUPIED BY BOTH CHILDREN AND MY WIFES GRANDMOTHER. AS ONE CANNOT DEPEND ON THE SEAT TO STAY LATCHED WE NO LONGER FEEL THE SEAT IS SAFE TO USE (UNCONTOLLED ROLL FORWARD DURING AN ACCIDENT COULD BE VERY HAZARDOUS) AND NO LONGER ALLOW ANYONE TO SIT IN THAT LOCATION. WE HAVE BEEN TOLD BY THE KEN DIXON CHEVROLT (DEALER THAT HAS SERVICED THE VEHICLE) THAT "LATCH DESIGN IS THE PROBLEM,LATCH BENDS IF CONTACT IS MADE WITH IT" (QUOTE FROM SREVICE HISTORY IN DEALERS COMPUTER). WE ARE CURRENTLY PERSUING THE MARYLAND LEMON LAW, HOWEVER WOULD PREFER TO HAVE THE SITUATION FIXED. WE ARE GETTING THE RUN AROUND FROM GM AND WERE INFOMED BY GM THAT THIS PARTICULAR SEAT DESIGN HAS BEEN DISCONTINUED.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAINApril 4, 2005
TRANSMISSION SLIPPING. WHEN TRAVELING UP HILLS THE TRUCK LOSES ITS POWER, EVEN WHILE ACCELERATING. REPORTED THE INCIDENT TO THE DEALERSHIP A WEEK AFTER I PURCHASED THE VEHICLE. I WAS INFORMED BY THE DEALERSHIP THAT THEY COULD NOT FIND A PROBLEM. I TOOK THE VEHICLE IN 2 OTHER TIMES, THE LAST TIME I WAS INFORMED GM IS AWARE THAT THERE IS A PROBLEM WITH THE TRANSMISSION FOR THE 2004 TAHOES, HOWEVER THERE IS NO FIX. *AK
ENGINE AND ENGINE COOLINGMarch 30, 2005
VEHICLE HAD AN ODOR THAT SMELLED LIKE ANTIFREEZE. CONSUMER AND ALL OF HER FAMILY MEMBERS AND FRIENDS BECAME ILL AFTER RIDING IN THE VEHICLE. THEY HAD HEADACHES/BURNING EYES/NUMBNESS, AND SORE THROATS. THE PROBLEM WAS REPORTED, AND THE MANUFACTURER STATED NOTHING WAS WRONG WITH THE VEHICLE, HOWEVER CONSUMER WAS TOLD THAT PRIOR TO THE PURCHASE OF THE VEHICLE THERE WAS AN ANTIFREEZE SPILL, AND SHE WAS NOT MADE AWARE OF THAT AT TIME OF PURCHASE. CONSUMER STOPPED DRIVING THE VEHICLE.*AK
SERVICE BRAKES, HYDRAULICMarch 7, 2005
WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP COMPLETELY. THE CONSUMER DROVE TO THE DEALER FOR AN INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB
AIR BAGSMarch 7, 2005
THE CONSUMER WAS INVOLVED IN AN ACCIDENT IN HIS 2004 CHEVROLET SUBURBAN IN WHICH THE AIR BAGS DID NOT DEPLOY. AN OCCUPANT IN THE VEHICLE WAS INJURED WHEN THE AIR BAGS DID NOT DEPLOY. *NM *SC *JB
FUEL SYSTEM, GASOLINEFebruary 4, 2005
VEHICLE STALLED ON HIGHWAY 6 IN UTAH WHILE GOING UP A STEEP INCLINE. TOOK IT TO RIVERTON CHEVROLET WHERE THE DIAGNOSIS WAS A FAILED FUEL PUMP. FUEL PUMP WAS REPLACED. *JB
ELECTRICAL SYSTEMFebruary 4, 2005
CENTER CONSOLE WITH REAR CLIMATE AND RADIO CONTROLS STOPPED WORKING. TOOK IT TO RIVERTON CHEVROLET, AND THEY REPLACED SOME FAULTY WIRING. *JB
ENGINE AND ENGINE COOLINGFebruary 4, 2005
NOTICED A STRONG SMELL OF ANTIFREEZE FROM OUTSIDE THE VEHICLE AFTER TURNING IT OFF. THEN BEGAN TO NOTICE FLUID LEAKING FROM UNDER RIGHT REAR QUARTER BEHIND THE WHEEL. TOOK VEHICLE TO WEBB CHEVROLET. DIAGNOSIS WAS FAULTY COOLANT LINES RUNNING INTO OTHER LINES FORCING A LEAK OF COOLANT. I WASN'T TO CLEAR ON DIAGNOSIS, BUT THEY HAD TO ORDER PARTS AND WE LOST THE VEHICLE FOR 3 DAYS. *JB
SUSPENSIONFebruary 2, 2005
EXCESSIVE WEAR AND TEAR TO VEHICLES FRONT TIRES. 3 ATTEMPTS TO REPAIR WITH THE FINALLY ATTEMPT REPLACING THE TIRES AND PUTTING A TOTALLY DIFFERENT AND BRAND NEW ONES ON. THE NEW DIFFERENT TIRES THAT WERE PUT ON THE VECHICLE SHOWED THE EXACT SAME PROBLEM AS THE ORGINIAL ONES THAT THEY REPLACED. THE MILEAGE TIME FRAME FOR WEAR AND TEAR TO THE TIRES WERE A AVERAGE OF 800 MILES. FOR ATTEMPT WENT IN AT A MILEAGE OF 3961 AND FINAL ATTEMPT WENT BACK AT 6243. BETWEEN THAT MILEAGE 3 REPAIRS WERE DONE TO TRY TO CORRECT THE PROBLEM. VEHICLE SHOWS OUTER WEAR AND TIRE ON THE INSIDE OF BOTH FRONT TIRES. THE 3 ATTEMPTS TO CORRECT THE PROBLEMS WHERE ADJUST ALIGNMENT AND ADVISE CUSTOMER TO DRIVE. THE VEHICLE IS A 2004 CHECROLET SUBURBAN. *AK
ELECTRICAL SYSTEMJanuary 27, 2005
A FIRE STARTED IN THE ELECTRICAL SYSTEM BEHIND THE GLOVE COMPARTMENT WHILE DRIVING 20 MPH. CONSUMER EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. VEHICLE WAS TOWED TO THE DEALER, BUT DEALER DID NOT DETERMINE THE CAUSE OF THE FIRE.*AK
POWER TRAINJanuary 20, 2005
WHEN THE VEHICLE IS PLACED IN THE ACCESSORY POSITION, THE BRAKE DOES NOT HAVE TO BE PUSHED ON TO PUT INTO GEAR. I WAS ON THE SIDE OF THE VEHICLE AND TURNED AWAY AND MY 2 YEAR OLD WAS ABLE TO CLIMB INTO THE FRONT SEAT, PUT THE KEY INTO THE IGNITION AND TURN IT TO THE ACCESSORY POSITION AND INTO GEAR. THE VEHICLE ROLLED OUT THE DRIVE UP ON THE CURB, HIT A MAIL BOX AND SINCE THE DOOR WAS OPENED -LUCKILY IT DID NOT RUN INTO THE HOUSE. I WAS UNDER THE IMPRESSION THAT WHEN THAT THERE WAS A LAW PASSED THAT STATED YOU HAVE TO PUSH ON THE BRAKE TO PUT THE VEHICLE INTO GEAR. LUCKILY NO ONE WAS DRIVING DOWN THE ROAD AND HIT THE VEHICLE WITH MY CHILDREN IN IT. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS A TOWING FEATURE, I PERSONALLY THINK THIS IS VERY DANGEROUS CONSIDERING THE FACT THAT THIS IS A COMMON SUV FOR PEOPLE WITH CHILDREN AND IT WOULD BE VERY EASY TO HAVE THIS VEHICLE STOLEN. I TOOK PICTURES OF THE VEHICLE AND PAID SOMEONE TO HAVE THIS FIXED, HOWEVER; I FEEL THIS SHOULD BE A DEFECT IN THE 2004 CHEV. TAHOE AND SHOULD BE COVERED UNDER WARRANTY DAMAGE. THANK YOU FOR YOUR TIME AND IN THE FUTURE IF THIS IS NOT RECALLED OR FIXED - I WILL NOT BE PURCHASING ANOTHER CHEV. VEHICLE AND I KNOW SEVERAL PEOPLE WHO WILL NOT BE ALSO. *JB
POWER TRAINJanuary 6, 2005
2004 SUBURBAN LT WITH 4 WHEEL DRIVE. OCCAISIONAL LOSS OF POWER WHEN TURNING AND ACCELERATING INTO TRAFFIC. USUALLY LASTS ABOUT TWO SECONDS BEFORE POWER RETURNS. THIS IS EXTREMELY DANGEROUS WHEN PULLING INTO HEAVY TRAFFIC. CHEVROLET HAS REPLACED THE FUEL PUMP , A TIMING DEVICE IN THE TRANSMISSION AND AN AIR SENSOR OVER THE COURSE OF SIX TRIPS TO THE SHOP. I WAS TOLD YESTERDAY THAT THIS PROBLEM IS KNOWN TO GM ENGINEERS AS THE FOUR WHEEL AUTOMATICALLY SENSING A NEED TO SHIFT , AND THAT THERE WAS NO KNOWN FIX. I HAVE AND ACTIVE COMPLAINT WITH GM, CASE NUMBER 1-269747819 SINCE 10/21/2004.*AK
SERVICE BRAKES, HYDRAULICJanuary 2, 2005
UPDATE TO PRIOR COMPLAINT BASED ON ADDITIONAL INFORMATION. HAVE DISCUSSED THIS WITH D BOYD. 2004 SUBURBAN FAILED TO SLOW DURING HARD STOP BETWEEN 40 AND 20 MPH. I BELIEVE THAT MY ORIGINAL CONCLUSION IS PROBABLY ACCURATE GIVEN THAT THE 2004 CADILLAC SRX ABS ECU AND THE INTERNATIONAL ABS ECU FAILURES WERE WITHIN THE TIME PERIOD MY SUBURBAN WAS MANUFACTURED. THIS HAPPENED ONCE BEFORE AND OCCURS DURING WET CONDITIONS AFTER TWO CONSECUTIVE BRAKE ATTEMPTS. GM IS STONE WALLING ME BUT I'D LIKE TO HANDLE THIS WITHOUT GETTING CLARENCE DITLOW @ THE CENTER FOR AUTO SAFETY FURTHER INVOLVED. I'VE HAD PROBLEMS WITH HENDRICK CHEVY FOR ALMOST A YEAR NOW INCLUDING A DEFECTIVE ENGINE ON 1996 TAHOE, DEFECTIVE BRAKES, SUSPECT EMISSIONS TESTING DTC P302 CYLINDER 2 MISFIRE, POSSIBLE INCORRECT TRANSMISSION REPLACEMENT, POSSIBLE FAILURE TO REPLACE PASSENGER SEAT WHICH I BELIEVE WAS RECALLED AND POSED A DANGER FOR ALMOST 4 YEARS, DEX COOL GASKET BLOW OUT, STEERING COLUMN LOCKUP ETC. I REQUESTED A POLICE REPORT FROM THE NC DOT AND FOR SOME STRANGE REASON IT'S NOT ON FILE ALTHOUGH I HAVE THE RECEIPT FROM THE OFFICER. VIN # ON THE SUBURBAN WAS 3GNFK1674G131855 MANUFACTURED @ THE SILAO ASSEMBLY PLANT ON 9/13/03 @ 7:10:31. SHIPPED TO 16153 HENDRICK CHEVOLET-HUMMER 100 AUTO MALL DR CARY NC DEALER ORDER NUMBER GMNGBB CHARGED TO ZONE: 16 DEALER: 153 PUI: 04203173688. CSQ 2GA1416724 DATE CODE ON THE DELCO BATTERY WHICH FAILED WAS MARCH 2004. *JB
ENGINE AND ENGINE COOLING,AIR BAGSDecember 29, 2004
UPON TURNING THE VEHICLE ON, THE AIR BAG DEPLOYED. THERE WAS A FIRE IN THE ENGINE. THERE WERE NO INJURIES. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
ELECTRICAL SYSTEMDecember 22, 2004
THE VEHICLE CAUGHT FIRE IN THE ENGINE COMPARTMENT WHILE THE CONSUMER WAS WAITING AT A TRAFFIC LIGHT. THE FIRE WAS EXTINGUISHED . THE VEHICLE WAS TOWED TO THE DEALER. THE CAUSE WAS DETERMINED TO BE A FAULTY GROUND WIRE. *JB
SERVICE BRAKES, HYDRAULICNovember 19, 2004
UPDATE TO COMPLAINT 10098773. BRAKES FAILED TO STOP 2004 SUBURBAN DURING HARD STOP AT UNDER 40 MPH. LOST POWER ASSIST AND SOME STEERING CAPABILITIES. FELT LIKE THE ROTORS WERE DEFECTIVE. BRAKE PEDEL WAS FIRM BUT WOULD NOT SLOW. IMPACT @ AROUND 20MPH CAUSE OVER $10,000 DAMAGE INCLUDING A BENT FRAME. I HAD A DAVIS INSTRUMENTS CARCHIP READER RECORDING SEVERAL METRICS INCLUDING SPEED. CAR WAS NEW IN AUGUST WITH LESS THAN 8,000 MILES. I HAVE ALL THE CARCHIP LOGS FOR THIS CAR FROM AROUND THE TIME I ACQUIRED IT. HAD PROBLEMS WITH THE DEALER FROM DAY ONE DUE TO SUSPECT REPAIRS ON AN EARLIER VEHICLE WHICH HAD EMISSIONS AND TRANSMISSIONS PROBLEMS. DEALER CONVICED ME TO TRADE UP ONCE THEY REALIZED THAT THEY COULD NOT FIX THE OLD CAR AFTER MULTIPLE ATTEMPTS BETWEEN MARCH AND JULY 2004. 22 YEAR COLLISION FREE DRIVING RECORD. ELECTRICAL ENGINEER WITH 18 YEARS EXPERIENCE IN HARDWARE AND SOFTWARE INCLUDING MILITARY WEAPONS SYSTEMS, OPERATING SYSTEMS, NETWORKING AND TELECOMMUNICATIONS. I HAVE NEVER ENCOUNTERED THIS TYPE OF PROBLEM WITH ANY OTHER CAR I HAVE OWNED. CALLED GM 11/18/04. NO RESPONSE YET. MECHANIC FOUND A SERVICE BULLETIN RECALL 04V045000 - POSSIBLE HYDRO-BOOST DEFECT WHICH MATCHES THE DECRIPTION I EXPLAIN. SOME ONE NEEDS TO GET IN FRONT OF THIS ISSUE BEFORE A MORE SERIOUS ACCIDENT OCCURS. I HAVE A 2 YEAR OLD SON WHO THANKFULLY WAS NOT IN THE CAR AT THE TIME. *AK
SERVICE BRAKES, HYDRAULICNovember 12, 2004
BRAKES FAILED TO SLOW 2004 SUBURBAN DURING LOW SPEED BRAKING IN WET WEATHER CAUSING A COLLISION. ABS MODULE IS NOT WORKING CORRECTLY IN WET ENVIRONMENT DURING A HARD STOP. I HAVE OWNED SEVERAL SUVS AND HAVE NEVER SEEN THIS PROBLEM IN THE OTHERS. I HAVE THE FULL DUMP OF THE OBD SPEED PLOTS JUST PRIOR TO THE CRASH. *JB
POWER TRAINOctober 20, 2004
VEHICLE WAS ABLE SWITCH GEARS WITHOUT APPLYING BRAKES. AS A RESULT, THE VEHICLE ROLLED DOWN THE DRIVEWAY WITH A FOUR YEAR OLD CHILD INSIDE. NO IMPACT REPORTED. *AK *JB
AIR BAGSOctober 13, 2004
WHEN THE CONSUMER WAS HIT AT 30 MPH, THE SIDE AIR BAGS DID NOT DEPLOY. THERE WERE MINOR INJURIES. THE CONSUMER HAD THE VEHICLE TOWED. PLEASE PROVIDE MORE INFORMATION.*JB
AIR BAGSSeptember 14, 2004
THE AIR BAG LIGHT WAS ON AND WILL NOT GO OFF. THE DEALER SERVICED THE VEHICLE FOUR TIMES. IT WAS DONE AGAIN TODAY, AND THE LIGHT WAS BACK ON. *AK *SC *JB
SUSPENSIONSeptember 1, 2004
WHILE DRIVING THERE WAS VIBRATION IN THE FRONT END OF THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
FUEL SYSTEM, GASOLINEJuly 17, 2004
MU SUV STALLED ON THE I-15 FREEWAY. I WAS DRIVING AT 70 MPH. OUTSIDE TEMP. WAS 95F. ELEVATION 5000 FT. AT THE TOP OF CAJUN PASS. I WAS GOING TO HAVE A SERIOUS ACCIDENT. THE DEALER REPLACED TH FUEL PUMP. THE SUV HAD 1200 MILES. *AK
STEERING,SERVICE BRAKES, HYDRAULICJune 8, 2004
AFTER TAKING 90-DEGREE RIGHT TURN FROM STREET INTO PARKING LOT THE ABILITY TO STEER AND BRAKE 2004 CHEVROLET SUBURBAN WAS LOST, ALTHOUGH FORWARD MOTION WAS STILL POSSIBLE (I.E. THE VEHICLE DID NOT STALL). AFTER RESTARTING VEHICLE FORWARD MOTION WAS POSSIBLE BUT STEERING AND BRAKING WERE STILL NOT WORKING. UPON A SECOND RESTART STEERING AND BRAKING WERE RESTORED, ALTHOUGH SOME LIGHTS ON THE INSTRUMENT PANEL FLICKERED. THE VEHICLE WAS TOWED TO APPLEWAY CHEVROLET IN SPOKANE, WA. THE SERVICE DEPARTMENT AT THE DEALERSHIP INITIALLY INDICATED THERE WAS NO PROBLEM WITH THE VEHICLE BECAUSE THEY COULD NOT REPRODUCE THE DEFECTIVE BEHAVIOR. SUBSEQUENTLY, THE SERVICE DEPARTMENT WAS INSTRUCTED TO KEEP THE VEHICLE UNTIL THE PROBLEM IS IDENTIFIED AND RESOLVED.*AK
STEERINGMay 13, 2004
NEW 2004 SUBURBAN HAS THE STEERING COLUMN AND SHIFT LEVER UNLOCKED WHEN VEHICLE KEY IS PUT INTO ACCESORY POSITION WITH NO SHIFT INTERLOCK INTERVENTION. 1ST NIGHT HOME WITH VEHICLE IN THE DRIVEWAY AND EXAMINING VEHICLE FEATURES MY 2 YEAR SOLD SHIFTED VEHICLE INTO NEUTRAL CAUSING VEHICLE TO ROLL BACKWARDS IN DRIVEWAY!!!!*AK
POWER TRAINMay 3, 2004
I HAD MY 2004 CHEV SUBURBAN PARKED IN MY GARAGE. MY 8 YEARS OLD DAUGHTER WAS IN THE BACK SEAT LISTENING TO THE RADIO. I HAD THE GEAR IN PARK AND THE KEY IN THE ACCESSORY POSITION SO SHE COULD LISTEN TO THE RADIO. FROM THE BACK SEAT SHE REACHED UP TO TURN OFF THE RADIO AND ACCIDENTLY HIT THE GEAR SHIFT. THE CAR WENT INTO REVERSE. THE DRIVES SIDE REAR DOOR WAS OPEN. WHEN THE SUBURBAN ROLLED OUT OF THE GARAGE THE REAR DOOR CAUGHT ON THE GARAGE DOOR KEEPING IT FROM ROLLING INTO THE STREET, INTO A PEDESTRIAN OR INTO THE HOUSE ACCROSS THE STREET. THERE WERE NO INJURIES. I NOTIFIED GM PRODUCT ALLIGATIONS DEPARTMENT, TIM MILLER, ABOUT THE INCIDENT. HE STATED THAT THIS VEHICLE COULD BE PUT INTO GEAR WITHOUT USING THE BREAK WHEN THE KEY IS IN THE ACCESSORY POSITION. THEY WERE NOT WILLING TO LOOK INTO THIS AS BEING A SAFETY ISSUE. THE OWNERS MANUAL SUGGESTS THAT YOU USE THE ACCESSORY KEY POSITIONING TO "LET YOU USE THINGS LIKE THE RADIO, POWER WINDOWS AND THE WINDSHIELD WIPERS WHEN THE ENGINE IS OFF". I THINK THAT GM NEEDS TO LOOK AT INSTALLING SOME TYPE OF FEATURE THAT REQUIRES THE BRAKE TO BE ENGAGED TO SHIFT THE GREAR OUT OF PARK EVEN WHEN THE KEY IS PLACED IN THE ACCESSORY POSITION SIMILARY TO STANDARD NO. 102 - TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT - PASSENGER CARS, MULTIPURPOSE PASSENGER VEHICLES, TRUCKS, AND BUSES (EFFECTIVE 1-1-68) THIS STANDARD SPECIFIES THE REQUIREMENTS FOR THE TRANSMISSION SHIFT LEVER SEQUENCE, A STARTER INTERLOCK, AND FOR A BRAKING EFFECT OF AUTOMATIC TRANSMISSIONS, TO REDUCE THE LIKELIHOOD OF SHIFTING ERRORS, STARTER ENGAGEMENT WITH VEHICLE IN DRIVE POSITION, AND TO PROVIDE SUPPLEMENTAL BRAKING AT SPEEDS BELOW 40 KM/H (25 MPH). PLEASE ADVISE ON HOW TO PROCEED WITH INSTALLING SOME TYPE OF SAFETY MEASURES IN THE CHEV. SURBAN SO A FATAL INJURY DOES NOT OCCUR.*AK
SERVICE BRAKES, HYDRAULICApril 8, 2004
BRAKES FAILED WHEN APPLIED AT LOW SPEED WITH PLENTY OF ROOM TO SPARE WHICH RESULTED IN A COLLISION. *PH CONSUMER MADE A SEARCH IN THE INTERNET AND FOUND A SIMILAR COMPLAINT (ODI: 10056005). *LA
VISIBILITYFebruary 13, 2004
I HAVE JUST PURCHASED A 2004 K2500 CHEV. SUBURBAN WITH THE ELECTRIC CAMPER MIRROR OPTION. I HAVE DRIVEN IT TWO WEEKS AND DISCOVERED THAT THE PASSENGER (CONVEX) MIRROR HAS A HUGE BLIND SPOT THAT HIDES ALL CARS AND UP TO MEDIUM SIZE TRUCKS. IT IS DANGEROUS. THE DEALER HAS INSPECTED THE TRUCK AND CONFIRMED THE PROBLEM. THE SERVICE MANAGER HAS CONTACTED CHEVROLET AND THEY SAY THERE IS NO FIX. I CONTACTED CHEVROLET AND THEY CONFIRMED THERE IS NOT FIX AND ALSO CONFIRMED THAT THE SERVICE MANANGER HAS RECOMMENDED THAT THIS BE CORRECTED. CHEVROLET'S POSITION IS THAT THEY ARE GOING TO DO NOTHING ELSE. *AK
SERVICE BRAKES, AIRJanuary 28, 2004
WHILE DRIVING BRAKES FAILED WHEN TRYING TO MAKE A SUDDEN STOP. DRIVER AVOIDED A COLLISION BY CONTINUING TO SLAM ON THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED. VEHICLE WAS TOWED TO THE DEALER, WHO DETERMINED THE CAM SHAFT POSITION SENSOR WAS THE CAUSE OF THE BRAKE FAILURE. *AK