268 consumer complaints have been filed with NHTSA for the 2017 Chevrolet Equinox. Click any complaint to view the full owner description.
ELECTRICAL SYSTEM,ENGINEApril 7, 2026
MY CAR STARTED TO USE A LOT OF OIL, AND UPON MY REGULAR OIL CHANGES IT WOULD ALWAYS BE VERY LOW, BUT OIL WAS NOT LEAKING OUT OF THE CAR. IT GOT TO THE POINT THAT I HAD TO PUT OIL IN OFTEN TO OPERATE THE CAR. IT GOT TO THE POINT THAT IT WOULD CUT OFF ON ME IN SCHOOL LINES. AFTER DEALING WITH THIS OVER A PERIOD OF TIME IT SOUNDED SO BAD THAT THE EXPRESS OIL CHANGE FACILITIES REFUSED TO CHANGE MY OIL BECAUSE THEY SAID IT WAS AN ENGINE PROBLEM. SO I HAD NO OTHER CHOICE BUT TO PURCHASE ANOTHER VEHICLE 2 MONTHS AFTER TOWING IT HOME. I HAVE 2 VEHICLE PAYMENTS, MY 2017 EQUINOX BEEN DOWN OVER A YEAR NOW. PLEASE ADD MY VIN # TO THE RECALL. IM EXPERIENCES THE SAME SYMPTOMS
ENGINEMarch 13, 2026
While driving to work in negative degree weather I got a message saying reduce engine power and before I could pull over it had lost all power. Having it towed and now needing a new engine I see im not the first one with this problem. I also still have a loan im paying for on a dead car. Idk why theres not a recall on this .
ENGINEMarch 5, 2026
I have had this car for a little under a year. In January of this year 2026, I was driving on the freeway when I received a. reduce engine power alert. Which caused me to immediately get off of the freeway put the car power down before I can make it another half a mile. After having it looked at several times what was thought to be a rear seal oil leak turned out to be a leak in the transmission. Repairs as of now our thoughts to be needing an entire new transmission. . Repairs as of now our thoughts to be needing a entire new transmission. I don’t understand why there is no recall for this specific situation. Upon my research, I have seen many complaints many concerns of the exact same thing of the exact same making model of these cars. I have not been able to drive the car since January and have been paying for a rental. With cost estimated to be between 1500 and $4000. Surely there’s something that Chevrolet can do for all of the people who are having the same problems with the equinox
ELECTRICAL SYSTEMMarch 3, 2026
Odometer Fraud. The contact purchased a 2017 Chevrolet Equinox. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 98,000. The contact found paperwork inside the glove compartment that indicated that the mileage on the Title was 156,300. The contact purchased the Carfax Report and confirmed the mileage. The contact filed a report with the local Police Department.
ENGINEFebruary 23, 2026
The rear main seal has gone out in two 2017 chevy equinox right around 100,000 for both vehicles costing over 1000$ plus to fix.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINEFebruary 22, 2026
While driving my 2017 Chevrolet Equinox, the vehicle repeatedly displays diagnostic trouble code P2138 (Throttle/Pedal Position Sensor Voltage Correlation). The vehicle suddenly enters “Reduced Engine Power” mode without warning and loses acceleration while driving. This occurs daily and multiple times per day, both on highways and local roads. When the issue happens, the vehicle will not properly accelerate and loses power unexpectedly. This creates a serious safety hazard, especially in highway traffic, as I am unable to maintain speed or accelerate to avoid other vehicles. I have had to maneuver carefully or move toward the shoulder to avoid potential collisions. The throttle body has already been replaced; however, the problem continues to occur. The defect has not been corrected and remains ongoing and reproducible. I am currently [XXX] pregnant and drive this vehicle daily for work and to transport my [XXX] child to school. The unexpected loss of power places both myself and my child at risk while operating the vehicle in active traffic. This defect presents a significant safety concern due to repeated and sudden loss of engine power while driving. The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEFebruary 7, 2026
On 1/27/26, while driving at highway speeds, I received a "Reduced Engine Power" alert. I was forced to pull over immediately; the vehicle stalled before I could reach a complete stop. This left me stranded in dangerously cold temperatures for an extended period while awaiting a tow. Upon inspection, I was informed that the engine has failed and requires a complete replacement. This is highly distressing for several reasons: * Low Mileage: The vehicle has only 54,000 miles and is well under the expected lifespan of a modern engine. * Meticulous Maintenance: As a loyal customer, I have had every scheduled oil change and service performed at my local Chevrolet dealership. My service history will confirm that this vehicle has been maintained to the highest standards. * Brand Loyalty: I have been a dedicated Chevrolet owner for years, having purchased five brand-new vehicles from your dealerships. I chose Chevrolet based on a reputation for reliability that, in this instance, has not been met. "I am specifically concerned because my vehicle's symptoms align with Special Coverage Adjustment #14882 (PCV Icing). Given that the failure occurred during extreme cold and resulted in immediate engine failure, it appears to be the exact scenario outlined in your technical service bulletins regarding the 2.4L engine. I am requesting that this repair be handled under that special coverage or a similar goodwill extension." My research indicates that this specific engine model has a documented history of similar issues. Given my history with the brand and the premature nature of this failure, I am requesting that Chevrolet review my case for a goodwill repair adjustment or a significant cost-sharing assistance for the engine replacement.
ENGINE AND ENGINE COOLINGFebruary 5, 2026
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving approximately 55 MPH, the vehicle went into LIMP Mode and the vehicle decelerated to 5 MPH. The contact stated that the message "Vehicle Entering Power Saver Mode" was displayed. The vehicle was pulled over to the side of the road, and the vehicle stalled. The contact stated that when the vehicle was restarted, the message “Engine Oil Level Low – Shut-off Immediately" was displayed, and the vehicle stalled. The vehicle was towed to a dealer, where it was diagnosed and determined that the rear main seal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 88,000.
ENGINEFebruary 4, 2026
The contact owns a 2017 Chevrolet Equinox. While the contact’s son was driving at an undisclosed speed, the vehicle unexpectedly started shaking, and the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the rear engine seal had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 130,000.
ENGINEJanuary 29, 2026
Due to cold temperatures, the main rear seal blew causing engine, coolant and intake systems to fail. Full replacements are now needed.
ENGINEJanuary 29, 2026
2017 chevrolet Equinox LT with a 2.4L ecotec engine. The PCV system froze due to the cold weather conditions caused the rear main seal to blow futher causing cylinder scoring to the engine. I got it checked out by a local mechanic that actually works with the extended warranty company called Silverrock that's provided from the dealership Drivetime from who I financed the truck from. The mechanic shop name is hoekstra muffler and alignment located at 722 W 151st St, East Chicago, IN 46312. They were the ones to diagnose the problem and provided me with a diagnostic sheet for this issue. The vehicle has not been checked by a chevrolet technician yet. I took the truck in for a regular maintenance oil change on January 8th at Walmart in portage, indiana. My truck was driving fine and suddenly on January 20th my truck seized on the highway on my way to work at 7am. A warning light marking low oil pressure turn off engine was marking on my dashboard. After i was in a safe spot on the side of the expressway, I have Life360 and proceeded to call for a tow truck. When the tow truck driver arrived in order to put the car in neutral he has to jump start my equinox. My truck will only start if it's jumped and keep the cables connected, otherwise it shuts off.
AIR BAGSJanuary 21, 2026
The contact owned a 2017 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, the vehicle collided with a deer. During the crash, the air bags became inoperable and failed to inflate or expose themselves out of the housing, and an “Air Bag Needs Service” warning message was displayed. The contact also noticed a strong fume-like odor following the impact and stated that the air bag system appeared to engage but did not deploy. No injuries were sustained, and no medical attention was required. A police report was filed. The vehicle was not towed, and law enforcement advised the contact that the vehicle could be safely driven home. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was later deemed a total loss by the contact's insurance agency. The manufacturer was not made aware of the failure. The approximate failure mileage was 104,000.
ENGINEJanuary 20, 2026
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving approximately 30 MPH, there was a knocking sound coming from the engine compartment before the vehicle stalled. The vehicle was coasted to the side of the road. The contact attempted to restart the vehicle; however, the vehicle failed to restart with a knocking sound coming from the engine. The vehicle was towed to an independent mechanic, where it was diagnosed, and it was determined that oil had seeped out of the vehicle, a seal was fractured, and the engine had seized. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
ENGINEJanuary 18, 2026
There is water my oil and I have a blown head gasket. I get all maintenance done and have oil changes on time
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMJanuary 13, 2026
1.Since I bought the car it has needed oil on a weekly basis. I took it in for repair it had something to do with the oil consumption device $2270.00 to fix. 2. timing chain went out had to fix that too $$$$ 3. While driving along the car at rush hour the car suddenly died without any warning. Had to go off the road clipped a tree and all the cars behind me looked like billiard balls going in all directions so as not to rear end my car. EXTREMELY UNSAFE CAR I CANT BELIEVE THAT THEY HAVE RECALLED EVERY OTHER YEAR FOR THIS ENGINE ISSUE AND NOT THE 2017!!!!!!!!
ELECTRICAL SYSTEM,ENGINEJanuary 12, 2026
Received a report from local auto repair and they found that the oil main seal is leaking. Issue happened in the highway and car automatically turned off the engine. I was not in an accident as there was no one else on the road and I was able to push it to the side. When the car turned on the wheel was stiff and hardly moved to the right or left. The warning received before the shut off was the service stabilitrack issues and when checked all oil completely depleted from the vehicle.
ENGINEJanuary 6, 2026
I am submitting this complaint regarding a serious safety defect involving a 2017 Chevrolet Equinox that experienced a sudden and complete loss of engine power while the vehicle was in motion. While traveling approximately 50 mph in active traffic, the engine abruptly shut off and the vehicle immediately lost all ability to accelerate. The loss of propulsion was total and occurred without warning. There were no warning lights, alerts, or indicators of a low oil or engine condition prior to the failure. Moments before the shutdown, the engine began making an abnormal mechanical noise. A video was recorded during the incident while the vehicle was still operating in traffic. The recording captures the engine failure in real time, including the vehicle decelerating from approximately 50 mph to a complete stop as the engine shut down. I was able to coast into a breakdown lane and then into a nearby parking lot, narrowly avoiding a collision. A sudden loss of propulsion at this speed and in these conditions presents a severe and immediate safety risk to vehicle occupants and surrounding traffic. This vehicle has been regularly serviced by authorized Chevrolet dealerships and maintained according to the manufacturer’s recommended schedule. At no point was I advised that the vehicle required frequent manual oil checks between scheduled oil changes, nor did the vehicle provide any warning prior to engine shutdown. I routinely operate this vehicle at highway speeds and regularly transport my child. Had this failure occurred on a highway or in heavier traffic, the risk of serious injury or fatality would have been significant. The exact cause is UNKNOWN at this time. The vehicle is available for inspection, and I can provide maintenance records and video documentation upon request.
ENGINE AND ENGINE COOLING,ENGINEJanuary 2, 2026
The contact owns a 2017 Chevrolet Equinox. The contact stated that the vehicle was consuming an excessive amount of oil. The contact was adding one quart of oil weekly. The contact stated that the vehicle stalled while driving at 25 MPH, but was able to restart. While at a stoplight, the vehicle stalled. There was an abnormal knocking and rattling sound coming from the engine. The engine warning light was illuminated. The reduced engine power message was displayed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 69,000.
ENGINEDecember 24, 2025
The 2.4L engine is experiencing significant issues, including power loss and rapid oil consumption. The power loss has been observed while driving on both expressways and city streets. The oil burning commenced less than a month after an oil change, resulting in an oil level of zero. This situation poses a risk of accidents and endangers the occupants of the vehicle. An independent service center has confirmed the problem. The center determined that a new engine is necessary as the issue cannot be resolved. There have been no inspections by manufacturers, law enforcement, or other relevant authorities. Additionally, there was no warning about the oil being low to the point of being absent from the engine. The code for the power failure, P0303, was obtained from the service center. It is imperative that this issue be addressed promptly. Either the engine should be recalled or the vehicle should be repaired. Otherwise, I will be compelled to purchase a new engine or a new car.
ENGINEDecember 19, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? - 2.4L engine failure. PCV system froze Dec 05 2025. Crankcase pressure increased and caused the rear main engine seal to fail, which inturn allowed all the engine oil to leak out. Due to oil starvation the timing chain components failed. Additional internal engine damage is possible, but not yet confirmed. Failed parts will be available for inspection. How was your safety or the safety of others put at risk? Engine failure while driving with no notice. Happened on a day with sub zero wind chill. Stalled vehicle poses a safety risk to occupants and other drivers. Has the problem been reproduced or confirmed by a dealer or independent service center? UNKNOWN Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? UNKNOWN
ENGINE AND ENGINE COOLINGNovember 20, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving at 10 MPH, there was an abnormal odor entering the cabin of the vehicle while the air conditioning system was activated or turned off. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that there was a leak in the exhaust pipe, and that the exhaust pipe needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was unknown.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMNovember 20, 2025
Twice the exhaust has leaked into the cabin to the point where it is very noticeable. It causes headaches and breathing problems. GM has known of this issue for several years and it has been reported several times. GM placed a bandaid on it knowing it would fail.
ENGINENovember 11, 2025
I have the ECOTEC 2.4 engine the engine has gone out and GM is stating car needs a new engine. At 10,000. Two different associates told me to get a new car before they even checked the car.
ENGINENovember 1, 2025
Driving on the highway, nothing unusual or out of the ordinary. Within a 30 second span of time, the car started making a horrible rattling sound, followed by a loud snap sound, then smoke, then I was off the road with oil pouring out of the bottom of the car. Towed home, car was dropped off at the Chevrolet dealership mechanic. As far as I can tell, it fits the description that others have had with this car, namely that some apparent oil consumption issue that never came up on warning lamps resulted in the catastrophic engine failure that nearly launched me off the highway. The vehicle is currently awaiting diagnostics from the mechanic, and I have yet to hear back from them over a week later. There were no warning lights of any sort, and the oil life meter said there was 38% oil life remaining before it would need an oil change. If I had known about this issue before I bought the car, there is a 0% chance I would have bought it.
ENGINEOctober 16, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle stalled. There were no warning lights illuminated. The contact stated that while accelerating from a stoplight, the engine seized without any warning lights illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 147,000.
ENGINE AND ENGINE COOLINGOctober 3, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving at 50 MPH, there was an abnormal sound and odor coming from the engine. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed. The contact was informed that pistons needed to be replaced and that the engine was consuming an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 113,000.
ENGINESeptember 6, 2025
Engine failed in traffic at stop sign Numerous reports of burning oil Quickly and engine failing... Could happen at any time anywhere leaving one stranded and at risk of collision or crime... After having it replaced at 64000 miles it did the same thing 1 year later. Cost 10000$. Thousands of people have reported this defect.
ENGINEAugust 29, 2025
TIMING CHAIN MALFUNCTION CAUSED THE ENGINE TO COMPLETELY FAIL AND THE CAR IS NOW UNROAD WORTHY. DID OIL CHANGES FREQUENTLY DUE TO FAST CONSUMPTION OF OIL. NEVER OVERHEATED BUT NOW THE CYLINDERS, OIL PUMP AND HEADS ARE NO GOOD AND A REBUILT OR NEW USED ENGINE WOULD BE REQUIRED TO REPAIR THE CAR.
ENGINEAugust 27, 2025
Fo2017 Chevrolet Equinox with the 2.4L Ecotec engine, excessive oil consumption can indirectly cause a timing chain to fail which is a major safety hazard to all occupants.
ENGINEAugust 12, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle shuddered before hesitating to maintain automotive power. In addition, while at a stoplight, the vehicle lost automotive power. No warning light was illuminated. The vehicle was towed to the residence and was diagnosed by an independent mechanic. The independent mechanic determined that the engine needed to be replaced. A second independent mechanic arrived at the residence and diagnosed the vehicle and confirmed the failure. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,500.
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPERJuly 28, 2025
parabrisas agrietado , puerta no coinside, air bag..
AIR BAGSJuly 28, 2025
Desconocido bolsas de aire takata posible retirada .. Alto consumo de combustible
TIRESJuly 28, 2025
Sistema monitor de llantas . P225/65R27
AIR BAGSJuly 17, 2025
I was in a car accident (car total loss), my air bags did NOT deploy and a light came on after the crash to say the airbags malfunctioned.
ENGINEJuly 16, 2025
My car began making a knocking noise and lost power. I was not expecting to be out of oil as I recently had my oil changed. This happened several times while traveling before I realized the engine was burning through oil. My solution has been temporary, frequently checking the oil level and adding oil after an estimated 500 miles. I do not take my vehicle on trips more than 30 minutes and recently rented a vehicle to attend a meeting. I spoke with the service department of Herb Chevrolet and was told my vehicle is not under recall, but what the issue has been found to be is a need to reseal or replace the pistons.
WHEELS,ENGINEJune 14, 2025
I have to constantly add oil.I have more frequent oil changes.Panel doesn’t display low oil .Mechanic & several others tell me these cars burn oil faster.Combustion of oil leading to excessive oil consumption & premature wear on engine After putting air in tires,the sensors have to be reset & they say I have to go to a dealer
ENGINEJune 10, 2025
The contact owned a 2017 Chevrolet Equinox. The contact stated that the vehicle was consuming 5 quarts of oil for every 2,000 miles driven. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer confirmed that the vehicle was experiencing an excessive oil consumption. Additionally, the contact stated that upon starting the vehicle and while driving, the engine made abnormal metallic and banging sounds. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the engine was replaced at the contact's expense. However, the failure persisted. The vehicle was taken back to the dealer, where the engine was replaced twice under warranty. The contact stated that the vehicle seemed to be repaired; however, the vehicle was involved in a crash and was totaled. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.
ENGINE,FUEL/PROPULSION SYSTEMMay 17, 2025
High Pressure fuel pump failure on engine block. car cuts off, engine light on. failed Emission test.
ENGINEMay 8, 2025
PVC port plugged during freezing weather caused excessive crankcase pressure causing the rear main seal to blow out resulting in the loss of engine oil. Went to 2 different repair shops who confirmed each other’s diagnosis. At minimal mileage for a 2017 year car, the engine had to be replaced at considerable cost. The car was continuously maintained by a Chevrolet dealership, with records to support that maintenance.
ELECTRICAL SYSTEM,ENGINEMay 7, 2025
Rear mail oil leak Engine gone timing chain failure allowed the engine pistons to contact the engine valves thereby damaging the valves and pistons.
AIR BAGSMay 6, 2025
Siempre se le prende la luz “atiende airbag” Hace 2 años la compuse que fue el sensor y ahora tengo 2 semanas que se se le prendio la lleve al dealer y que la bolsa salió defectuosa de fábrica y es muy caro .
ENGINEApril 30, 2025
I was driving down the highway and as I was going up a hill my car made a loud noise and then shut down. I had to coast to the side of the highway. I was stranded on the side of the highway with my two year old for 3 hours while I waited for a tow truck. I had to have my car towed and it was confirmed that my engine had locked up. My car has 106,000K miles on it and has had all routine maintenance completed on it. There were no warning lights before this happened and the mechanics do not know why the engine locked up.
ENGINEApril 27, 2025
Engine oil consumption is bad to the point that it consumes 5 quarts of oil a week to the point that the engine seized from lack of oil and went into maintenance mode shutting down while driving leaving me stranded in the side of the road
ENGINEApril 22, 2025
Excessive oil consumption causing failed engine at 60k miles. This was regularly maintained.
ELECTRICAL SYSTEMApril 21, 2025
Odometer Fraud. The contact purchased a 2017 Chevrolet Equinox. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 55,000 and at the time of registration, it was discovered that the mileage was 128,826.
POWER TRAINApril 15, 2025
Bearing on front intermediate shaft broken or missing.
ENGINEApril 15, 2025
Timing chain going bad. Vehicle burning oil excessively.
ENGINEMarch 24, 2025
Driving to work, my car decided to die upon stopping at a stop light. I managed to get it to start again and coast to work, but upon reaching the parking lot, it died yet again. I allowed it to stay parked while at work, when leaving it seemed normal, mind you it hasn't made any noises. I went to leave; it died yet again at the stop sign. I just put a brand-new battery in it, so I knew that wasn't the issue. I took it maybe 200 feet down the road and it died again. This time, I noticed a bunch of oil on the ground. Since this traumatic event, I took it to my local dealership to have it diagnosed. They found that the timing chain and guide broke, and this pressure caused the seals to also blow. I spent $3,600 to fix those in hopes this would bring my car back to normal use. Unfortunately, there was more damage than expected and the bearings at the bottom of the engine went out, which the mechanic then explained to me would cause them to replace the pistons and other parts and it would be more feasible to get a new engine. They said this was due to the engine overconsuming oil and causing the oil levels to be much lower than they needed to be even with normal maintenance and tops offs in between routine oil changes. This could have caused an accident as when the vehicle would die, I had no time to get to a safe spot on the road. This did not cause any warning lights, notices, messages or signs that something was wrong. I have reached out to the dealership and GM for further assistance to look into this matter as the ECOtec engines have been known for this same issue in the 2013-2016 models but have refused to speak further about the 2017 to current models. GM customer service informed me that due to the engine stating it had too low oil, they were refusing to assist me in anyway.
ENGINEMarch 7, 2025
EGR valve froze cause the rear main seal to blow, has timing chain fixes. Now having more issues again.
POWER TRAINMarch 6, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated that upon arriving to the destination, the contact became aware that there was an excessive amount of engine oil pooling underneath the engine compartment of the vehicle, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the rear main seal. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMMarch 6, 2025
After very cold winter weather, car started to smell. PCV valve blew and car was seizing causing it to blow out the rear systems. It had spilled oil onto the garage floor and had a bad emissions smell. Dealership said they added 3 quarts of Oil and that within 30 minutes two quarts leaked out. No warning lights on dashboard, no affected cautions through the equinox app (which still shows that I have 80% of my oil still remaining). While driving the car started making a ticking sound during acceleration and a bad smell. I am now left with a $3700 bill. Numerous others have detailed exact experiences with their equinox after the last February, cold spell in Chicagoland. I was very fearful driving the car and my safety was compromised. The car was shaking, and the smell was pungent Right now my car is at the dealership so I do not have the invoice
ENGINEMarch 2, 2025
When my car failed while driving to work, I had it towed to a repair facility. The technician reported that the rear main was leaking and the motor had no oil in it. I have always had the oil changed every 2000 miles. There was also engine metal in the oil filter. It was deemed that the motor was ruined. I was told by the technician that this was a common problem for this make/model of car. I researched and there are many of the same complaints. This does pose safety concerns and I wish for this to be addressed/recalled.
POWER TRAIN,ENGINEMarch 1, 2025
Oxygen sensor, catalytic system efficiency below threshold bank,o2 circuit low voltage,accelerator pedal position sensor 1-2 not plausible, invalid data received from engine control module, vvt timing solenoid, engine vvt timing solenoid, timing shaft bank 1, exhaust camshaft, intake performance camshaft up and down shift switch circuit left front wheel sensor circuit I have had to replace all this on my vehicle nothing was covered under extended warranty I bought car from drive time wanted to return it when they wouldn’t replace when shield mad me look for estimate and then told me I drove over 400miles and would take it back Bridgecrest financed me and car been in and out of shop since I got it also had to replace some but my gas peddle I still owe on this vehicle they wanted 20k still owe like 14k higher robbery I have contacted BBB this is fraud if you ask me also had to replace fuelrail pressure sensors
UNKNOWN OR OTHER,ENGINEFebruary 27, 2025
My vehicle had a pool of oil beneath it and a trail behind it due to a faulty PCV. I had it towed to the certified dealer and they told me it was a PCV valve issue, due to the cold temperatures, ice was able to accumulate and caused a pressure build up inside of the hose or something of the sort. With that being said, the pressure caused the seal to pop off and allowed for the oil to leak out and get all over the engine/parts within the engine. The dealership let me know they were aware and had correspondence about this particular issue. There was no sound prior to the decline of my engine, no indicator on the dash, and this issue can happen so quickly that there's no time to respond or reverse damage that was made. My engine no longer works and was told I would need to purchase a new one, despite the fact this issue could happen again with a new engine regardless of routine upkeep. Dealership confirmed the engine was damaged, the oil was depleted, and the PCV was to blame. There were no warning signs, it happened quite quickly, and I fear that if this incident didn't happen at night, my vehicle would have slowed or completely stopped at a rate that would have prevented other drivers from steering clear of me and harming themselves or me. Thankfully it wasn't a busy night. I was going 80km/hr and my vehicle slowed to barely 30 km/hr without being able to accelerate. At home, the engine shut down, and again a pool of oil was found before being towed to the certified dealership I had my routine inspection done at a few months prior. Vehicle previously register in Texas, now resides in Canada where incident occurred.
ENGINEFebruary 21, 2025
The Rear Main seal failed which ended up causing issues with the timing belt and required pistons to be replaced as well. The safety of the vehicle was at risk because it was spewing oil all over the place while I was driving which could cause the roads to be slick and cause others to crash. Let alone the oil spewing everyone could cause further damage to my own vehicle. The dealer confirmed there is a bulletin for this exact issue and also advised me that in my small local area there was 6 others in the past 3 weeks who had the exact same issue. Several others I know who have this vehicle also had it happen to them within the past few years. There was 0 indication of anything that something was wrong until it just happened all of the sudden. It cost $6500 to fix and GMC will take 0 responsibility for their own willful misconduct.
ENGINEFebruary 20, 2025
Timing chain broke guides and jumped timing which resulted in engine failure. There were no lights indicating a problem before. Engine had to be replaced by a service repair shop.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMFebruary 20, 2025
PCV valve got clogged and failed, i have an extended warranty and the extended warranty EXCLUDES this from any repairs if this is involved. Caused my Rear Main Seal to break and leak oil. Not drivable currently. Quoted 3200 on a repair. Purchased the vehicle less than 12 months ago.
ENGINEFebruary 19, 2025
My husband was driving our vehicle on his way to work on [XXX] very early in the morning. He was on the highway going 70 mph. While driving he noticed a tire pressure monitoring system warning come up. Shortly after the vehicle went into reduced power mode. He was able to exit the highway and get the vehicle stopped. Upon stopping the vehicle died. Upon getting out of the vehicle he noticed a large oil leak on the ground and coating the underside of the vehicle. Had this incident happened during a busier traffic hour the sudden drastic slow in speed could have resulted in an accident. There was also oil left on the roadway that could be a hazard to other drivers. We had the vehicle towed to our mechanic. He confirmed that the engine had blown and would need replaced. He informed us that this vehicle has a known oil overconsumption issue. GM has settled on a class action lawsuit involving this make and model for the 2010 to 2013 model years. There is also a class action lawsuit currently in process out of Missouri against GM for the model years 2014 to 2017. I contacted GM and was told there was no active recall on my vehicle. I inquired about help getting the issue resolved and was told they were unable to help due to the vehicle not being diagnosed at a GM dealership. O have contacted GM dealerships and am having a hard time finding one that is willing to work with me on getting this issue resolved. This vehicle never warned of low oils or oil pressure. The engine did not make any kind of noise to indicate an issue. There was nothing indication anything was wrong with the vehicle until the vehicle went into low power mode and the engine was blown. A police report was not filed and insurance has not been contacted due to no accident being caused by the incident. The vehicle is still with my independent mechanic as we try to figure out how to cover the cost of this very costly repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHERFebruary 18, 2025
Rear main seal keeps blowing out due to PVC hose freezing also noticed oil on ground from rear the transmission at work so
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMFebruary 18, 2025
2/4/19 bulletin issued for PCV valve defect [XXX] bought car from dealer, was told nothing wrong with car [XXX] sold me a extended warranty to assure me the car would be protected [XXX] car wouldn’t start in driveway had it towed to Tarr Chevrolet. [XXX] warranty refused to fix car, seems they excluded the PCV valve from warranty. The PCV valve blew the rear seal, part of the power train which I have a lifetime warranty on. But since the PCV valve caused it , they didn’t cover that either. This repair cost me $2800.00. Living on social security that’s a lot of money. I have called Chevy, the dealer and the warranty co to no avail, I have read about all the class action suits. This is a very serious problem. The bulletin states below 0 temperatures can cause this, we live in Tennessee, we don’t have that kind of weather. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SEAT BELTSFebruary 6, 2025
The cable that holds the seat belt to the frame of the car severed in half. We are ordering a new cable and fixing it, but I have never heard of this before. I will attach a photo below. We have had the car for a really long time.
ENGINE AND ENGINE COOLING,ENGINEFebruary 6, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving 71 MPH, the engine lost power with the check engine and stability-track warning lights illuminated. The vehicle entered LIMP Mode. The contact was able to coast the vehicle to a local gas station. The contact approached the gas station, and the vehicle shut off. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic test was performed; however, the mechanic could not determine the cause of the failure. The vehicle was towed to the residence. The dealer was notified of the failure and the contact was informed that the PCV valve had frozen due to the cold weather. The contact was informed that the failure then pressurized the crankcase valve and blew the engine oil seal. The contact was also informed that the timing chain had failed and caused the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 68,000.
UNKNOWN OR OTHER,ENGINEFebruary 1, 2025
Two massive oil leaks experienced while driving during cold weather months. One two years ago (Feb 2023) and the other January 2025. Both instance caused by Rear Main Seal and led to mass oil loss while operating and vehicle almost shutting down on roadway. There appears to have been bulletins sent to dealers from GM on the matter but no indication to customers of the potential dangers.
UNKNOWN OR OTHER,ENGINEFebruary 1, 2025
Defective pcv valve system caused the rear main seal to blow out. Causing oil leak which made my engine stall while driving on interstate 95.
ENGINEJanuary 31, 2025
My 2017 Chevy Equinox, equipped with the 2.4L Ecotec engine, experienced a catastrophic failure due to a faulty PCV system. In cold weather, condensation caused the PCV valve to malfunction, leading to excessive pressure and ultimately blowing out the rear main seal. This issue has been well-documented in the 2010–2013 models, which were covered under a class-action lawsuit, but the same defect persists in later models, including mine, which are not covered. This design flaw creates a significant safety and financial burden for owners and needs further investigation. My car shut off several times while driving in heavy traffic. I was in the car with my 6 year old child taking him to school on a busy street. This could have been catastrophic. In addition, I was informed my engine is burning oil excessively which is also a known issue. The safety risk posed by the defect, readily know by service techs, is substantial, the lawsuits claim, given that an engine operating without sufficient oil could wear down and fail prematurely, even during the course of normal operation, due to friction. According to the lawsuits, General Motors, for its part, actively concealed from consumers that its Equinox and Terrain vehicles suffered from an oil consumption defect. Worse, the suits say, GM allegedly failed to offer vehicle owners and lessees any help by way of repairs or recalls. Oil leak caused by insufficient ventilation and excessive oil burning caused rear main seal and timing chain belts to fail. My oil warning systems never detected the low oil. Research has shown that this has been a known Chevy problem since 2017, with a recall being issued earlier on but no known recall now. Dealer has confirmed issues and also that the engine design is flawed and leads to oil burning excessively
ENGINEJanuary 31, 2025
When very cold in January 2025 in Evansville in area. our Equinox was being driven 1 hour and no lights on dashboard turned on and then all of a sudden at a stoplight the Equinox stalled and wouldn't go. The mechanic at a chevy dealership said pvc froze and engine wasn't getting oil.
ENGINEJanuary 25, 2025
My 2017 Chevy Equinox, equipped with the 2.4L Ecotec engine, experienced a catastrophic failure due to a faulty PCV system. In cold weather, condensation caused the PCV valve to malfunction, leading to excessive pressure and ultimately blowing out the rear main seal. This issue has been well-documented in the 2010–2013 models, which were covered under a class-action lawsuit, but the same defect persists in later models, including mine, which are not covered. This design flaw creates a significant safety and financial burden for owners and needs further investigation.
ENGINEJanuary 22, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving 65 MPH, the vehicle suddenly went into LIMP Mode. The traction control, the stability-track warning lights, and several other unknown warning lights were illuminated. The contact was able to pull over to the side of the road. The contact stated that upon restarting the vehicle, the low oil pressure warning light illuminated. The vehicle was towed to The Race Car Factory, where it was diagnosed that the engine's rear main seal was blown. The mechanic determined that the rear main seal needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The manufacturer provided no further assistance. The failure mileage was approximately 147,000. The VIN was not available.
ENGINEJanuary 22, 2025
On 1/5/25, the rear main seal ruptured due to a known issue in the vehicle's PVC system, causing severe oil loss, potential catastrophic damage to the engine, loss of power, possible accident and/or injury. The problem was confirmed by a local Chevrolet dealer, with an estimated repair cost of $4000. The failure occurred without any vehicle warning lights activating.
ENGINEJanuary 21, 2025
I am having this same issue with my 2017 Equinox as stated in the below information. It currently only has 58390 miles. I have already paid over 700 to try and fix and now they are telling me it is going to be another $5040.00.I feel like this should be covered by the class action lawsuit. The lawsuits against General Motors allege that the 2.4-liter EcoTech engines found in model year 2010-2017 Chevy Equinox and GMC Terrain SUVs burn excessive amounts of oil. The safety risk posed by the apparent defect is substantial, the lawsuits claim, given that an engine operating without sufficient oil could wear down and fail prematurely, even during the course of normal operation, due to friction. According to the lawsuits, General Motors, for its part, actively concealed from consumers that its Equinox and Terrain vehicles suffered from an oil consumption defect. Worse, the suits say, GM allegedly failed to offer vehicle owners and lessees any help by way of repairs or recalls.
ENGINEJanuary 21, 2025
When I was exiting the expressway, my car suddenly stopped without any warning. I managed to restart it, but after driving just a few feet, it stalled again. I was able to restart it once more, but this time I could hear a knocking noise coming from the engine. I initially thought it couldn't need oil since I had an oil change just the previous week. I drove to a nearby gas station to check the oil level, and although the oil gauge indicated 91%, I found there was no oil in the engine. I added two quarts to get a few blocks to my destination. However, I soon noticed oil leaking out. I decided to have my car towed to a Chevy dealership, where I was informed that I had a blown rear main seal caused by a faulty PCV system. I was told that this situation was dangerous, especially since it occurred on the expressway. The repair cost over $3,000. I contacted GM to see if they could assist me with cost but was told only after I got the issue fixed they wouldsee what they could do. I've also noticed that many other 2017 Chevy Equinox owners have reported similar problems online. Could you please look into this?
POWER TRAIN,ENGINEJanuary 21, 2025
114k miles and the PCV valve was collecting condensation which froze. This caused a build up of pressure and blew the rear main oil seal and timing chain. No warning, no dash lights, nothing. Oil life at 35% and over 1,000 miles before due for next oil change. Went from running fine to DEAD in less than 1/4 of a mile.
ENGINEJanuary 16, 2025
Oil leak caused by insufficient ventilation and excessive oil burning caused rear main seal and timing chain belts to fail. Oil warning systems were too late in warning about problem until engine stalled out and all oil was consumed, causing engine failure. No low oil warnings came up until minutes after the initial engine shutdown. Research has shown that this has been a known chevy problem since 2017, with a recall being issued earlier on but no known recall now. Dealer has confirmed issues and also that the engine design is flawed and leads to oil burning excessively
ENGINEJanuary 12, 2025
The PCV Valve froze last week causing pressure to build up and blew the rear seal. All the oil leaked out and caused a grinding noise and the vehicle shutoff on its own. This I have seen is an ongoing problem with the Chevy Equinox. I was quoted $3800 from the dealer to repair.
POWER TRAINJanuary 11, 2025
Majority of the oil leaked out of the vehicle, the low oil light never came on. Car was towed to the shop after I was told not to drive it, as the engine will most likely seize up. The shop found that the rear main crankshaft seal was blown out and leaking to access crank case pressure due to a PCV orifice plugged, not letting the engine vent.
ENGINEJanuary 7, 2025
REAR MAIN SEAL GONE BAD DUE TO ENGINE DEFECT NOTED IN GM SERVICE BULLETIN PIP5093C WHICH IS A KNOWN DEFECT IN THE ENGINE.
ENGINE AND ENGINE COOLINGJanuary 7, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at 55 MPH, the check engine warning light illuminated. The contact stated that there was a loud sound coming from the exhaust and there were exhaust fumes entering the cabin of the vehicle while starting the vehicle. The vehicle was not taken to an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 144,000.
ENGINEDecember 31, 2024
Oil leak caused by insufficient ventilation and excessive oil burning caused rear main seal and timing chain belts to fail. Oil warning systems were too late in warning about problem until engine stalled out and all oil was consumed, causing engine failure. No low oil warnings came up until minutes after the initial engine shutdown. Research has shown that this has been a known chevy problem since 2017, with a recall being issued earlier on but no known recall now. Dealer has confirmed issues and also that the engine design is flawed and leads to oil burning excessively
ENGINEDecember 26, 2024
VEHICLE STALLED WHEN DRIVEN OR STOPPED AT TRAFFIC LIGHT. ABNORMAL NOISES COMING FROM ENGINE. WHEN ENGINE OIL WAS CHECKED, NO VISIBLE OIL WAS AVAILABLE IN THE DIPSTICK. INSERTED DIPSTICK A COUPLE OF TIMES TO ENSURE CORRECT MEASUREMENT. EXTREMELY LOW OIL LEFT IN VEHICLE. VEHICLE SEEMS TO BE BURNING OIL. DIAGNOSTIC TROUBLE CODES READ BY OBD2 TOOL WERE: P0011,P0191,P228D,P0089 AND P0014. WHEN INVESTIGATING ONLINE, THIS IS A COMMON PROBLEM WITH THE VEHICLE'S ENGINE. THIS SEEMS TO BE A DESIGN FLAW BEING IGNORED BY THE OEM.
AIR BAGSDecember 2, 2024
The contact owned a 2017 Chevrolet Equinox. The contact stated while stopped in traffic, he was involved in a rear end crash. The contact stated that the vehicle was pushed forward by the impact into the rear end of another vehicle. The contact stated that the rear end of the vehicle was crushed in to the rear wheel wells, and the front end of the vehicle, the hood, front bumper, and grill were also crushed back into the front wheel wells. The contact stated that the front air bags had not deployed after being pushed into the rear of the other vehicle. The contact was not sure what happened to the other two vehicles. The contact stated that the Police were called and EMS was also on scene. The contact stated that a Police report was filed. The contact stated that he was not transported to the hospital, but later had been taken by a friend to seek medical attention. The contact stated that the jolt of the impact had caused a concussion. Additionally, there were some bruising from the seat belt to the left shoulder. The contact stated that after the crash the seat belt failed to retract and the issue might be due to a sensor failure. The contact stated that the vehicle was towed to an impound lot and later declared a total loss by the Insurance Company. The manufacturer was not informed of the failure. The failure mileage was approximately 143,000.
ENGINENovember 8, 2024
Our 2017 Chevy Equinox, engine 2.4l, is using excessive oil. Doing research it sounds like this is a known well known problem. what is Chevrolet doing to fix this issue?
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMOctober 24, 2024
Driving down a 4 lane busy highway. Going 65 when the car made a pop sound. We pulled over. Car caught on fire 5 mins after we were out
ENGINESeptember 27, 2024
Had car over 5 years from 11/2019 to current and had no issues at all. No check engine lights, nothing, and kept up on all routine maintenance. Car started up just fine drove on interstate from about 10 miles came to my exit and vehicle turned off and tried to restart itself. Car never started again. After getting it towed home replaced the started and that wasn’t the issue towed it again to Firestone they could tell me what the problem was because they don’t do engine work. Finally took it to a Chevy dealership who stated the timing chain broke and we need a whole engine replacement for $9600. Now we are stuck without a vehicle because of know issues GM AND Chevy have been aware of.
ENGINEAugust 15, 2024
Car is 7 years old and only 65,900 miles (purchased new and oil changed every 4000 mi) when timing chain noise started - approx April 2024. Chevy dealer in area and independent mechanic could not find the issue and diagnosed as exhaust sound though Chevy has known issues like this with 4 cylinder engines). Car was traded Aug 2024 (has since been sent to auction due to unknown engine damage) and discovered upon trade it had catastrophic engine failure. For months car was driven at times with small children when engine could have seized up and caused a crash. No engine lights or indication of an issue other than diesel engine sound when car was running.
UNKNOWN OR OTHERApril 24, 2024
1.What component or system failed or malfunctioned, and is it available for inspection upon request? •The vehicle purchased from UTICA PREOWNED, a 2017 CHEVROLET EQUINOX LT with VIN [XXX] , experienced a complete failure of the engine system. It is available for inspection upon request. 2.How was your safety or the safety of others put at risk? •The failure of the engine system in the vehicle posed a significant safety risk as it rendered the vehicle inoperable. This could have resulted in potential accidents or breakdowns, endangering both my safety and the safety of others on the road. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? •The problem has not yet been reproduced or confirmed by a dealer or independent service center. However, the vehicle’s condition has been confirmed as non-operational by the auction from which it was sourced. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? •The vehicle has not been inspected by the manufacturer, police, or insurance representatives. However, it has been inspected by the auction where it was purchased, confirming its non-operational condition. 5.Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? •There were no warning lamps, messages, or symptoms indicating the failure prior to the purchase. The vehicle was represented as being in good working condition by [XXX] during the negotiation process. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER,ENGINEApril 15, 2024
I bought my 2017 Chevy equinox around October or November of 2018. Since owning this car I have had nothing but problems with the oil. The oil had been burning at such an excessive rate that GM finally stated they would need to replace the engine! I have continued to change the oil before it need to be changed due to it burning so quickly. After the engine was replaced I informed GM of the loud noises and informed them 3 weeks after they replaced everything that the oil was again empty! They are now ignoring me and won’t do anything further! I am a single mother of 3 kids trying to make ends meet and I bought a car they knew and have known has oil consumption issues which has caused my car to have major issues. The car randomly can to a full stop while I was driving and I am so lucky I wasn’t going 80 miles an hour because it would of killed me all because the car had burned the oil just 2 weeks after an oil change! GM continues to ignore me and will not replace the car or fix anything! I started having issues in August of 2019 and they replaced the engine on jul 14 2022 and I am certain this car is not going to make it much longer it has ac and heat problems as well again all started after replacement and still have oil issues
ENGINEApril 9, 2024
On 2-11-24 a light came on about system reset plus speed reduced to 20. I drove home 4 miles. Called Chevy Corp. Told needs to be checked. Dealership said if drivable come in.Light was safety to get off Rd or to garage. Timing chain slipped and chewed up teeth spreading metal everywhere and killed motor. No warning. It's a known prob with Equinox as I have seen class action lawsuits. Advisor even said need another lawsuit to solve it. Tried going thru insurance but advisor said normal wear and tear. Chevy dealership or corp will not help or give me a rental car. $10300 to get a refurbished motor and hope it doesn't happen again. Same car burns oil had sensor issues on block and every 1-2 years battery dies. Paid 65 to replace it one time under warranty. Timing chain doesn't slip they break to stop car. Advisor says a few mechanical issues caused it. To me it shouldn't do that if made rt. I could have been in an accident if on highway. Insurance won't cover under comp part of policy yet if hit and totaled it's paid.A diff garage said belt or chain shouldn't need replacement until 100k miles. I only have 77k.
UNKNOWN OR OTHERApril 4, 2024
While driving everything went blank on my dashboard even radio screen then steering wheel locked up on me for maybe 1-2 seconds then that’s when I got a quick flash come on dashboard and said service power steering or steering wheel. And quickly went away. This could have risked me and my 2 year old toddler life. I took my car back to dealership Lexus of Dayton but they said there was nothing showing on my dashboard. I told them that it went away. So they suggested to take it to a Chevy dealership because it may be cheaper to have it put on a diagnostic because they would charge me 189.00 to do so. Which I feel I shouldn’t have to pay for.
STEERING,POWER TRAIN,ENGINEApril 4, 2024
I am writing to address a critical issue involving my 2017 Chevrolet vehicle, which poses a significant safety hazard. I purchased this car from Faulkner Subaru in Bethlehem in 2022. The specific component failure relates to the positive crankcase ventilation (PCV) system, particularly the lack of a traditional PCV valve and the presence of a fixed orifice vacuum port in the intake manifold. This component is available for inspection upon request. The safety of myself, my passengers, and other road users was compromised due to the sudden and significant oil leakage caused by the malfunctioning PCV system. This not only endangered our safety but also posed a serious risk to others on the road. While the problem has not been reproduced or confirmed by a dealer or independent service center, it is a well-documented issue with ongoing litigation against Chevrolet. However, there are currently no active recalls addressing the problem. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. The incident occurred suddenly while driving, with the strong smell of burning oil and subsequent oil leakage being the first indications of a problem. Your immediate attention to this matter and intervention on behalf of affected consumers is crucial. I urge Chevrolet to address this safety concern through a formal safety recall and to take responsibility for rectifying this manufacturing defect.
UNKNOWN OR OTHER,ENGINEMarch 24, 2024
While I was driving the rear main seal went out and I lost all my oil. Luckily I was close to home,could have blown my motor. This is a 1500.00 to a 2500.00 fix. This happened around feb.26 2024 and my car is still sitting I'm my drive until I can save up the money to fix it. Also the few places I have called around to fix it have had other equinoxes in for the same thind,22 that I know of.
ENGINEMarch 18, 2024
I was driving when my car started knocking. I pulled over on the highway and noticed oil all over the undercarriage of the vehicle. I immediately drove to the dealership and had the mechanics take a look. They came back and said, "The rear main seal was leaking due to a plugged PCV port that froze because of the cold weather. This caused high crankcase pressure to build, which blew out the rear main seal." Looking online, I found that this appears to be a common problem. The dealership said they could fix it by drilling the hole in the PCV port bigger, but there is currently no recall on this issue. Just to replace the seal, they are charging $2500, with an additional few hundred dollars to enlarge the PCV port. Thankfully, I was able to pull over and get it to the dealership. I can only imagine how bad things could have been if I hadn't been in a relatively safe spot.
ENGINE,ENGINE AND ENGINE COOLINGMarch 13, 2024
See attached document for complaint
ENGINEFebruary 29, 2024
I was driving my vehicle when it started putting at a red light. I was close to my place of employment so I drove it the few blocks there and parked it. When I went to start it on my lunch break I heard a bunch of rattling under the hood and it wouldn’t drive. I checked the oil and realized All of the oil had leaked out.
UNKNOWN OR OTHER,ENGINEFebruary 5, 2024
My son was driving and all of a sudden the check engine light came on, it got really loud and stalled out while he was driving. Luckily he was on a road with a low speed limit. If this had happened on the highway it could have been extremely dangerous. He is a 16 year old new driver. We took it in and were told the rear main seal blew and we need a new engine. Apparently this is a know issue with this car. We are now in the process of installing a new engine on a car we have taken very good care of with less than 100,000 miles and still has a car payment. There were no prior warnings and the issue was confirmed by the dealer.
ENGINEFebruary 2, 2024
No problems with car Oil life says 19% told by chevey dealership service department don't have to change oil till 0% Filled up car at gas pump and pulled away In middle of turning reduce power alarm, traction control and check engine yell at me I was just able to get the car into a parking spot Take car to chevey dealership service department and they said It is turning of too easy meaning the timing chain slipped and there is NO oils on the dip stick even though it was just there to get oil change at 6K and oil life reader say 19% No sound, No hard turn over, No shifting issues I was glad I wasnt on the highway for it to slipped without warning while driving
UNKNOWN OR OTHER,ENGINEFebruary 2, 2024
Car started to leak oil, took it for repair was told it has a pcv valve issue, that can lead to main seal failure. This is a 13 hour repair, at a cost of approximately $2500.00 This issue can happen again, and especially in cold weather. So even if you get it repaired this pcv/valve issue can cause main seal failure again. From Mechanic Report: •Finding: .Other engine oil leak issue •Recommendation: See technician notes below •Technician's Notes: Rear main seal leaking. Lower oil pan very likely leaking as well. PCV system failing caused Excessive engine pressure which in turn caused rear main to fail. There is a GM TSB specifically for this issue. Without repairing PCV, seals will fail again. Repairing PCV system will require intake and valve cover removal. •Full recommendation: •-Remove valve cover and clean pcv passages •-Remove intake, replace pcv valve, and clean pcv passages. •-Replace rear main seal •-Replace oil pan seal My vehicle mileage is Odometer 68,201mi so I am out of the warranty window.
ELECTRONIC STABILITY CONTROL (ESC),ENGINEFebruary 1, 2024
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle started shaking. The contact continued driving and the vehicle started to shake excessively. The message “Engine Power Reduced” message and “Stabili-trak” warning light illuminated before the vehicle stalled. The contact was able to get the vehicle parked in a parking space and turned the vehicle off. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,200.
ENGINEFebruary 1, 2024
Took the vehicle in due to poor function to be addressed and the vehicle was found to have no oil in the engine. 5 quarts of oil was just placed in the engine at the beginning of the week and was told that the engine is burning oil very badly. This is very concerning as I am seeing that other people are having this exact issue, often while driving on the highway. We are only driving this vehicle if absolutely necessary and do not have the money to replace the engine and the pistons. We have been diligent with frequent oil changes but we cannot keep pouring oil in this vehicle only for it to be gone within days or hours. This is a huge safety risk and could cause injury or death to myself, my children or others on the road. The check engine light came on after the oil was added. Took to our mechanic and they confirmed that the entire engine or at least all the pistons will need to be replaced in order to make this vehicle safe for driving. Called General Motors about this issue and was informed this very vehicle is in class-action lawsuit for the very same thing my vehicle is experiencing and that a recall should be coming out, but no one knows when this recall will come out. This is a common problem seen with the equinoxes and it needs to be fixed by the dealer or General Motors.
AIR BAGS,SERVICE BRAKESFebruary 1, 2024
Was in an accident, where my front bumper was hit going about 60 and air bags did not deploy.
ENGINEJanuary 31, 2024
Cold weather here apparently caused the rear main seal to blow out and leak all of my oil out of the vehicle very quickly. Now I’m left with a car that will not run, extended warranty will not cover. I’ve read MANY stories of the same exact thing happening to equinoxes. If this is so common why is it not covered? I have 2 small children 6 and under and work full time. I cannot afford a new vehicle. So disappointing this is such a common problem yet not covered at all leaving people without a vehicle.
ENGINEJanuary 28, 2024
The PCV System froze causing the rear main seal to blow on my 2017 Chevrolet Equinox Premier. No prior warnings such as check engine light of any kind. In a matter of one minute I was driving 65 miles an hour on the highway to a warning popping up on my LCD screen stating "engine oil pressure low - shut down engine now". Didn't even have an opportunity to shut it down, within 30 seconds of that message the car shut itself down. This could have caused injury to myself and others but i was able to get to shoulder before total engine failure. This happened after several days of below 0 temperatures, snow and ice.
ENGINEJanuary 26, 2024
While in rush hour traffic in temperatures at 5 degrees or lower my car came up with a warning light of "Engine Power Reduced" as I proceeded to cross over to the right lane of the highway in order to pull onto the shoulder of the road the car lost all engine power. The car was towed to a Chevy dealer for assessment of "rear seal blown causing oil leak and ruining the engine causing needed replacement" My safety & that of other vehicles around me were in danger from the engine power going from 55 to 0 in moments in rush hour traffic in extreme temperatures. The car was assessed by the repair shop & our auto insurance.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMJanuary 25, 2024
I was driving my car to work it started shaking really bad. It cut off on me and was leaking oil. Check engine light, oil light, and low oil pressure indicator came on. The worst start or drive
ENGINEJanuary 23, 2024
Our temperature recently dropped below zero temps. Our PCV system froze which caused an obstruction. This caused the crankcase to pressurize blowing out the seals, losing all oil, and catastrophic engine failure. Our safety could have been impacted as we live in a rural community with subzero temps. Being stranded without service on a phone or vehicle to stay warm could have catastrophic consequences on human life. Losing engine power on a busy road could lead to a crash etc. The problem was confirmed by the dealer. This is a known issue in 2.4L engines as seen in bulletin 14882 from March 2015. The vehicle was inspected by the GM dealership in our town who confirmed this was the issue. There was no warning prior to the failure- the incident happened while driving home from work- at the time of failure the stabiltrak and reduced engine power came on.
ENGINEJanuary 22, 2024
The contact's daughter owns a 2017 Chevrolet Equinox. The contact stated that while his daughter was driving at various speeds, there was an abnormal grinding sound coming from the vehicle. There was no warning light illuminated. The contact's daughter inspected the vehicle and discovered that there was no oil in the engine on the dipstick. The contact inspected the vehicle and discovered that the PCV (Positive Crankcase Ventilation) valve was clogged due to moisture buildup, which caused the crank case to fail. The dealer was notified of the failure and provided an estimate for a new engine. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 96,000.
ENGINE AND ENGINE COOLINGJanuary 22, 2024
The contact owns a 2017 Chevrolet Equinox. The contact stated that while accelerating from a stop, there was white smoke coming from the vehicle. There were no warning lights illuminated. There was a trail, and a puddle of oil underneath the vehicle. The contact who is an independent mechanic and stated that there was a rear main seal leak, and the engine might need to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 107,000.
ENGINEJanuary 19, 2024
Rear main seal engine could have blown causing accident on highway or other road while driving. GM knows of this ongoing problem with this vehicle . Problem was reported by auto shop. Auto shop pulled up to customer of this GM ongoing problem. Car produces no warning lights . no warning lap messages no other symptoms of problems prior to failure. First. When temperature was around 5°
ENGINEJanuary 19, 2024
My 2017 Chevrolet Equinox has a cracked exhaust manifold which is causing fumes smell of gas and oil burning and the engine smoking profusely and inside the car. I researched online and found a lot of recalls for Chevy Equinox with this same issue.
POWER TRAIN,ENGINEJanuary 18, 2024
PCV valve froze causing rear main crankcase seal to break and massive oil loss. Fotunately I was able to get home and not have the engine die on the road in -10 degree Fahrenheit temperatures.
POWER TRAIN,UNKNOWN OR OTHER,ENGINEJanuary 17, 2024
When I was driving the vehicle, the dash said low pressure oil turn car off. Not even enough time to find a place to pull over. It just shuts off. Had been going 55 instead of 35. I could’ve gotten rear-ended with it just shutting off talk to a Car repair shop and they said those are all starting to do that the rear main seal blowing out. They didn’t have a big enough hole in the intake and it’s plugging up and building pressure and blowing the rear main seal.
ENGINE AND ENGINE COOLINGJanuary 17, 2024
The contact owns a 2017 Chevrolet Equinox. The contact stated that upon pulling out of the driveway, she observed that oil had pooled underneath the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the PCV valve was clogged. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.
ENGINEJanuary 17, 2024
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving 55 MPH, the vehicle began to hesitate and shake, prompting the contact to tow the vehicle to be diagnosed. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined there was no compression in cylinder #2. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 89,000.
ENGINEJanuary 15, 2024
BELOW ZERO DRIVING CAR IT STALL HEARD NOISE SMELLED AWFUL COMING FROM EXHAUST CONKED OUT WHILE IN TRAFFIC WAS TOLD THIS IS COMMONLY KNOWN PROBLEM BY GENERAL MOTORS BLOWN REAR SEAL DUE TO ICE BUILDUP ON PCV VALVE NO WARNING.
ENGINE,FUEL/PROPULSION SYSTEMJanuary 5, 2024
On 12/31/23, my 2017 Chevrolet Equinox burst into flames in the driveway. I had not driven it in three weeks due to a medical problem, so my husband cranked up the car and idled briefly to keep the battery operational. About 15 minutes after he exited the SUV, it caught fire. I have seen recalls for other model years that describe the Equinox's excessive oil consumption, which can lead to engine fires and other hazards. Although there is no recall on the 2017 model, those complaints are consistent with my experience. The insurance company has declared the car a total loss.
SERVICE BRAKES, AIR,ELECTRONIC STABILITY CONTROL (ESC)December 29, 2023
The contact owns a 2017 Chevrolet Equinox. The contact stated that upon starting the vehicle, the stabili-trak, emergency brake, and ABS warning lights illuminated. After tuning off the vehicle, the warning lights disappeared. The vehicle was taken to the local dealer, where it was diagnosed that the brake control modulator needed to be replaced. The vehicle was not repaired due to parts being on backorder. The manufacturer was not contacted. The failure mileage was approximately 64,000. The VIN was not available.
ENGINEDecember 15, 2023
Vehicle gives false oil life of 20% when oil is 0% blowing engine. Oil consumption issue blows engine.
ENGINENovember 23, 2023
My son was driving when the Pvc froze in very cold weather causing the rear main seal to leak oil, ruining the timing chain. Vehicle not drivable. Very expensive repair and could have been even worse if he had not pulled off he highway when he did. Can't believe GM knew about this problem for years and did nothing to solve it.
ENGINENovember 21, 2023
excessive oil consumption
ENGINE,FUEL/PROPULSION SYSTEMSeptember 26, 2023
This vehicle continues to burn oil and the engine light does not turn on when the vehicle is low on oil. I have had this car for 4 years and it has been an issue where when I take it in for oil change there is no oil left in engine. Vehicles are not supposed to burn oil. I have been told it is an internal engine issue and that this is a known problem from this vehicle by the Chevy dealership. It is unsafe for anyone to be traveling without oil in their vehicle and not have any type of alert to know it is low. I could break down at anytime and it would be a serious cost to me to have this repaired even though it is a “known issue“ with Chevy equinox.
ENGINEAugust 30, 2023
The 2.4L Ecotec engine has a known issue, established in a previous GM service bulletin for older models using the same engine, that causes the rear main oil seal to burst.
ENGINE,FUEL/PROPULSION SYSTEMAugust 16, 2023
REAR MAIN SEAL, ISSUE CAUSES THE OIL PRESSURE TO FAIL. IF NOT STOPPED IMMEDIATELY, THE ENGINE BLOCK BLOWS AND DESTROYS THE ENGINE. THIS IS A KNOWN PROBLEM WITH THE 2017 EQUINOX, BUT HAS NOT BEEN RECALLED YET
ENGINEAugust 16, 2023
I had no warning lights car was driving fine no hesitation when stopped to turn car off it wouldn’t start back up had it checked by a shop said the engine is completely gone due to no compression and possible timing belt or chain broke. Uses excessive amount of oil the car does not even have 100,000 miles on it
ENGINEJuly 31, 2023
Car keeps throwing a P0014 code. Have changed the camshaft position sensor, changed oil and air filter. 200 miles later, check engine light is back on and throwing P0014 code again
ELECTRICAL SYSTEM,UNKNOWN OR OTHERJuly 8, 2023
My infotainment system lost power.all ADAS systems stopped working All warning alarms stopped no blinker sound, no dome light or back up cameras. Im not even sure if my airbags are working. radio, gps climate control out. I was in nyc when this happened lost gps guidence was my first time there wound up lost in that traffic a lot of near misses . I took my vehicle to my dealer they confirmed my ifotainment center needs replaced at a cost of 2200 dollars. Im on ssi disability thats more than a months pay so i had no choice but drive it the way it is. I looked up issue on google there are hundreds of complaints on there. There should be recall on this issue as i see it started in 2012 to present. There was no warning just started the car and nothing was working. No ADAS warnings i see as a total safety issue
ENGINEJune 30, 2023
excessive oil consumption
ENGINEJune 22, 2023
Car is burning to much oil l. Per tsb the accepted rate of oil consumption for engines used in tge vehicles referenced is 0.946 liter (1qt) in 3200 km (200) mi). Just got an oil change on 5/2/22 it was 101,612. when I got it changed.. And currently it's at 103,346. When I check dip stick and oil level it had approximately half of quart of oil remaining. Took to courtesy mitsubishi In Attleboro Massachusetts where I brought the car because of engine warranty. You can smell oil in the interior of vehicle when driving. No oil leak coming from vehicle
ENGINEJune 17, 2023
My vehicle burns oil I know other people who have the same problem but know body's wants to figure it out so I'm probably wasting my time thank you anyways
ENGINEJune 15, 2023
Vehicle would stop running and went into low power mode when driving on the highway
ENGINE AND ENGINE COOLINGJune 14, 2023
The contact owns a 2017 Chevrolet Equinox. The contact stated that while operating the vehicle with the air condition activated, there was an abnormal exhaust fumes inside the cabin of the vehicle. The vehicle was taken to the local dealer who diagnosed that the exhaust manifold was faulty and needed to be replaced. The exhaust manifold was replaced, and the vehicle was repaired. The approximate failure mileage was 96,000.
ENGINEJune 2, 2023
Engine died
ENGINEMay 24, 2023
Crankshaft Position – Exhaust Camshaft Position Not Plausible. Despite the varying
ENGINEMay 22, 2023
The valve timing is out of position from a timing chain jumped out of position. There are oil flow problems to the phaser from incorrect oil
VISIBILITY/WIPERMay 15, 2023
Driving home in the rain. Windshield wiper stopped working randomly everything I read online is that there is no recall for my year of car but for 2013 and 2014 for windshield wiper transmission arm linkage
ENGINEMay 3, 2023
PVC pipe froze, causing engine to cease up, blew out rear plug of the engine, drained the entire engine of oil and entail blew the engine. I was driving at 65 mph when this happened. No warning lights came on that the engine was overheated, and car just ceased up and blew while I was driving. GM did absolutely nothing to help with this issue, I was left to fix this problem alone. My father replaced the whole engine by himself so that we could trade it in eventually.
ENGINE AND ENGINE COOLING,ENGINEApril 28, 2023
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle made abnormally loud sounds and was jerking. The check engine warning light was illuminated. Additionally, the engine was leaking oil onto the ground. The contact also stated that the vehicle hesitated to stop immediately while the brake pedal was depressed. Upon inspection, the contact noticed that the catalytic converter had detached. The dealer was made aware of the failure and informed the contact that she had to pay for the repair. The vehicle was not repaired. The contact stated that prior to the failure, the dealer sold her the vehicle with a missing O2 sensor and a faulty catalytic converter, which the dealer later replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000. The VIN was unavailable.
VISIBILITY/WIPERApril 4, 2023
UNKNOWN. This complaint is related to a letter I received from GM notifying me that there is the POTENTIAL for failure of the front windshield wipers due to failure of the wiper ball joints. The letter states that GM will only fix the problem IF they fail. It seems to me that this is a KNOWN problem that has the potential to cause serious injury or loss of life if it were to fail during inclement weather where you need your wipers for visibility. I believe that GM should make this issue a recall and am asking the NHTSA to look into this and advise GM to recall the affected vehicles.
ENGINEMarch 28, 2023
2017 Chevrolet Equinox 80,000 miles always serviced, I have proof Purchased 10/26/2016 New 12/16/2022 I had the vehicle serviced @ Walser Polar Chevrolet White Bear Lake, MN just like I have since I purchased it new. Oil & Transmission fluid changed, new tires, wheel alignment, rear brake pads and rotors, $2,045.00. No mention of a class action lawsuit for Frozen PCV valve, causing the rear main seal to blowout. GM has known about this problem for years and has done nothing to rectify it. I brought my vehicle into Walser Polar Chevrolet for service as always trusting I would leave having a safe ride in the deadly winter weather conditions, that was not the case. They knew there was an Issue with this Make & Model, I should have been notified regarding the freezing of the PCV valve and rear engine seal blowing out. Someone is going to DIE because of this, they will break down in subzero temperatures and freeze to death. 12/24/2022 at 6:45 am on Christmas eve. I had no warning whatsoever there was a problem until the Equinox started to sputter, the engine light came on and a few minutes later the engine shut down. The PCV valve froze causing the rear main seal to blowout, the engine was completely destroyed. $9,700 estimated repair bill. Thank God, I made it to White Bear Ave and a police officer showed up, it was 11 degrees below zero out. AAA had a 299-minute estimated wait. I know of 3 other people this has happened to last Month and there were 3 others vehicles that weekend on their lot with the same issue, I was told this by management. I sold it to Walser Polar Chevrolet White Bear Lake, MN 12/30/2022 for $4,000.00 that’s all they were willing to offer. After paying $2,045 on 12/16/2022 I ended up with $1,965.00. This car was in great running condition when I brought it in for service, no leaks or indication of a problem other than the maintenance suggested. KBB Trade in for this vehicle is $9,000.00 to $10,000.00, fai
POWER TRAIN,ENGINEMarch 27, 2023
My engine failed. It's available for inspection upon request. The engine stalled in the middle of high traffic. I called GM customer care and explained to them what happened. They told me to take it to a GM dealership for diagnosis, (it was already diagnosed by a major company). The dealership confirmed a broken timing chain and bent valves. They also said that it was $12,000 to repair and that GM would only cover $1,200 since its out of drive train warranty. They request that I put down $8,657 before they could order a new engine. The codes the car gave were P0016, P0017, P228D, P0089, and P0341.
ENGINEMarch 16, 2023
The engine cracked during the negative degree weather during Christmas Eve and the spark plugs were broken in half also as a result to this. Not sure if it is from the oil change that was done or if it was from the weather. But as a result the vehicle has been sitting due to this terrible mishap. I did get regular oil changes so I feel that this is not something that should have happen. But when the vehicle was towed to Firestone they stated it was a common situation with the Chevy Equinox. I am totally disappointed because I have a great vehicle but it is not of use to me with a crack seal on the engine due to this malfunction.
ENGINEMarch 13, 2023
Oil consumption issues, faulty valves caused decreased engine pressure light, engine light. Unable to go over 25 m/h and now will not even start. Told this is a known issues with vehicle and I need a new engine.
POWER TRAIN,ENGINEMarch 8, 2023
My 2017 equinox which I purchased at this dealership starting burning excessive oil and has bad piston rings, they quoted me a $9500 for engine... I had those issues at 97500 miles and the dealership failed to properly inspect and fix the rings even though this motor was known for these issues. The failed piston rings should have been fixed when my vehicle was covered under warranty at approx 97,500 miles! My equinox has approx 100,600 miles on it currently and has sat for 1.5 months. So 600 miles past the warranty and now it needs a new engine? It needs a new engine because the service department knowingly failed to thoroughly fix my car when I had it in at 97,500 miles.
ENGINEMarch 4, 2023
Cold evening, short drive required. Started car with remote, cleared remaining ice and snow (uneventful) First portion of trip uneventful - engine failed on return trip. Fortunate to be alive as car “suddenly” began making clatter from engine. No indications of trouble by any display or warning features of vehicle. Car began lurching - icy roads - 4 degrees outside temperature Dealership and repair work performed by Mills Chevrolet - 6600 Elmore Ave., Davenport, Iowa (563) 345-5000 Paperwork (handwritten technician’s notes on documents) provide that dealership profited more than $4,000 for “core” replacement engine. GM manufactured and provided vehicles with 2.4 liter Ecotec engines which suffered one class action law suit, essentially, ignoring future generation production and sales to end users, by continuing to manufacture and provide such vehicles to their dealership representatives. (Mills Chevrolet, Davenport, Iowa) dealership sold this vehicle (as well as others) with this KNOWN DEFECTIVE ENGINE. Sold again as a used car and profited from that sale - and profited from the repairs which became necessary as a result of failure of their KNOWN DEFECTIVE ENGINE. GM should be put on notice that their product is defective and dangerous (and costly) to operate. And, as a direct result of their negligence, as it relates to their known engine dilemma and their reluctance to honor a positive sales position with potential sales customers - in my opinion, it is a matter of time before someone is hurt dramatically or killed, and, as a direct result of GM and their representatives continuing negligence have caused harm to thousands of reported customers, who have suffered IDENTICAL situations of engine failure. GM should be held accountable for their continued negligence and hidden or under reported operating costs and concerns with the vehicles which have the suspect 2.4 liter Ecotec engine installed in them.
ENGINEFebruary 15, 2023
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle made abnormal rattling sounds that progressively became louder. There was no warning light illuminated. The contact was able to continue driving. The contact pulled into a parking lot and turned off the vehicle. The contact stated that she lifted the hood to inspect the vehicle but could not determine the cause of the failure. The contact stated upon restarting the vehicle, the message "Oil Pressure Low. Turn Engine Off" was displayed. A towing agent informed the contact that oil had leaked significantly underneath the vehicle while she was driving. The vehicle was towed to the dealer, where it was diagnosed that the rear main seal was blown out, causing the engine oil leak. The dealer informed the contact that the cold weather had frozen the PCV, which became cluttered and blew out, causing the rear main seal to be blown. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was approximately 65,550.
ENGINEFebruary 10, 2023
Rear Main engine seal failure due to blocked PCV system on 2.4 Liter DOHC. There is no GM maintenance schedule that informs the vehicle owner that this need regular maintenance in cold climate exposure. A 2015 GM Technical Service Bulletin, TSP 14882 refers to excess water/oil in PCV and a 2019 GM Diagnostic Bulletin, TIP 19-NA-021 refer to oil leak from rear of engine in exposure to cols weather. This is an obvious GM known issue with the PCV system that they have done nothing about and cost the vehicle owner a large repair bill. Mine was around $3900. No guarantee after the repair that this will remedy the situation from occurring again.
POWER TRAIN,ENGINEFebruary 8, 2023
I am a recent 2017 Equinox owner with a 2.4L Ecotec engine. I purchased the vehicle 9 months ago and have put less than 30k miles on it since owning the vehicle. On Tuesday, 1.31.23, while driving to a work appointment on a busy interstate my equinox seemed to have a power failure and started making a noise. I proceeded to move toward the shoulder of the highway and before I could get to the shoulder, a warning light came on that there was low oil pressure, to stop the vehicle. Before I could safely get all the way to the shoulder, the car shut off and the engine ceased. From the time my vehicle started making noises, to it ceasing on that 4-degree weather day, was bout 6 seconds. The mechanic states the engine is ceased and that it would be about 10k for a remanufactured engine installed. No guarantees that this would not happen in the future as this is a manufacturer's defect in the size of the PCV system that is on vehicles with this motor, the 2.4L ecotec . The mechanic states that the rear engine seal has failed. This was caused by the defective PCV valve being too small which causes excessive pressure to build up and the rear main engine seal to fail. This is a known issue for vernal motors. There are literal thousands of people in this same situation, and I could have been killed by oncoming traffic had I not been able to get to the shoulder all the way. I have documents relating to this system failure and copies of the bulletins that gm has issued their dealerships, however the file is too large to attach here. Please email me for documentation.
ENGINEFebruary 6, 2023
My son was driving my 2017 Equinox with only 68,861 miles and the vehicle just stopped on him in the roadway. The dealership technician found the rear main seal blew out. The technician thinks it was likely caused by the pcv port getting clogged. The engine oil was changed less than 2 months before this occurred. The dealership is saying that due to the engine oil running very low there is internal engine damage and is recommending a complete engine replacement. My son said the vehicle just stopped without warning and went dead as he was exiting the highway, this incident could have had dire (or fatal) consequences if the vehicle would have just stopped on the highway.
ENGINE,FUEL/PROPULSION SYSTEMFebruary 3, 2023
I get my oil changed every 2-3 months. This morning it decided to jolt and all the lights flicker while my daughter was getting out of the car. She had one foot out. I had it towed and was told it is a blown rear main seal and they are unsure of the extent of the damage at the auto shop I took it too, and was told it might have affected my engine. That I had to have it towed to a Chevy dealership for further evaluation and it was to extensive for them to do where I had it towed. I was told it was the 3rd car this morning that they received with this issue. All Equinox's. I was never given any notification on my dashboard that this there was an issue, till it was happening. I DO NOT have any leaks where I park my car on a daily basis. The extent of damage so far is at least $2500. I am out of pocket just for towing $260. If it is an engine problem, I will be out up to $8000. I still owe on this car thanks to inflation. Thankfully no one was parked in front of my car today or a kid walking in front of it.
UNKNOWN OR OTHER,ENGINEFebruary 2, 2023
I own a 2017 Chevy Equinox. My husband and I are the only owners of it. It has just over 100,000 miles. Yesterday, February 1, 2023, I started my vehicle 15 minutes before I packed my 1 year old and 3 year old into the vehicle so I could take them to daycare and I could go to work. We drove down US HWY 8 (55 mph speed limit), onto County Road S to the kids' daycare. When I pulled into the parking stall, I smelled an oder of what I thought was gas. Looked at my gages and nothing was "wrong" - jumped out, & inspected around under the gas tank to see if it was leaking. It wasn't, so I thought maybe I drove over someone else's leak that I couldn't see. I took my kids out, brought them into daycare and left my vehicle running. When I came out, the smell was even stronger. I started to back up and noticed what looked like an oil pile. I then questioned if it was there prior and I didn't notice. I pulled over in the parking lot and saw it was leaking under the front end. I then parked it and shut the vehicle off. It was -15 out that morning. Not a single light came on my vehicle indicating that something was wrong. I checked my oil to see how much I had lost and it wasn't even registering on the dipstick. Empty. My husband towed it later that evening. Rear main seal blowout from frozen PVC. This is very concerning to me as it must have started to leak when I was driving and there was never a low oil indicator, overheating, engine light no oil was in my yard or driveway. And there wasn't enough oil in the daycare parking lot to have it be empty. This vehicle could has easily caused an accident to myself, my 1 year old and my 3 year old if it would have stalled going down the highway. It could have also caused an accident to another vehicle. I'm very lucky to have noticed where I did, but something should really be addressed with this. Not to mention we could have easily have been stranded out of town in extreme temperatures - especially for children.
ENGINEFebruary 1, 2023
I had noticing a faint smell of diesel type chemical gas off/on at times when driving the prior week but thought it was other cars as it was noticed when stopped. Few days ago had saw a very small drip in the driveway. Could not see anything specifically and looked more like gas color. Had just had oil changed the month before at the Chevy dealership and everything looked good. Drove to work and noticed a very hot smell once parked. Smelled like chemicals and something burning. Could see something dripping but not excessive. Was able to make it home. No lights showing issues or overheating. Immediately saw large amounts of oil leaking from the car and very hot smell. Checked and little to no oil in the car. Immediately went to dealership and the knew what was wrong without even seeing it. PVC system frozen causing excessive crankcase pressure and failure of rear seal. 70,760 miles. They said they have seen numerous cases of this and GM knows it’s a problem. Gm refused to cover any of the cost. Had to pay $2,656 to have this fixed. Rear seal replaced along with cleaning intake ports, needed to replace cooling system thermostat also. Dealership even feels that this should be a recall and to hold onto any paperwork in hopes that this company will realize this is a big issue in cold weather. Dealership said by the time I had smelled anything the damage was already going on. Hopefully no other issues with the engine. Still smelling chemicals/hot but they said it the extra oil that was spilled out still burning off and should improve in a few days. They said it should be ok now but to let them know right away if anything is off.
ENGINEJanuary 25, 2023
on december 23 2022 i was driving home, there was a loud sound coming from engine, causing an engine oil leak, vehicle was towed to local dealer, diagnost PCV valve was frozen and clogged, causing pressure inside engine, i was informed that the engine was destroyed, and needed to be replaced, there was no warning light before this happen, temperature in chicagoland was 30 below zero, i had to wait 2 hours for tow truck, i have an extended warranty and they dont want to cover for this repair, dealer shop is asking $7500 dollars for new engine, is not fair i only had this vehicle for 5 months,
ENGINEJanuary 24, 2023
My PVC pipe in my engine unbeknownst to be me froze which caused pressure build up in the my crank case, which caused my real seal to blow and completely drain all my oil from my engine and seized my engine while I was driving at 70mph. This is a known issue with these vehicles as I have come across 3 other people who have had this issue. GM would not do anything for me and would not look further into the issue for me.
ENGINE AND ENGINE COOLINGJanuary 18, 2023
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was smoke coming from the rear of the vehicle, and the rear crankshaft seal was leaking oil onto the ground. The contact stated that the failure was a recurring failure. The vehicle was towed to the dealer, where it was diagnosed with a clogged PCV system causing the rear crankshaft seal to leak oil. The dealer determined that the crankcase seal needed to be replaced and the PCV orifice needed to be cleaned. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to Technical Service Bulletin: 14882 (Plugged PCV Orifice in Intake Manifold) however, the vehicle was not covered by the TSB. The failure mileage was approximately 102,000.
ENGINEJanuary 13, 2023
The contact owns a 2017 Chevrolet Equinox. The contact stated that while her daughter was driving approximately 20 MPH, there was a loud booming sound coming from the engine compartment. The contact stated that the vehicle lost motive power and stalled. During the failure, the power steering and power brakes became inoperable. The vehicle was later towed to the local dealer who diagnosed that the PCV valve was frozen and clogged, causing pressure inside engine crankcase. Due to the failure, the rear main seal became deformed, causing an engine oil leak. The contact was informed that the engine was destroyed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 76,000.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMJanuary 8, 2023
The exhaust is coming into the cab. Was told that Chevy is allowed to kill people slowly with carbon dioxide poisoning. Also was told NHTSA is paid by Chevy to keep the information of the exhaust issue under wrapps. I understand killing babies is no crime in the liberal world but I am not an ugly liberal.
ENGINEJanuary 6, 2023
The engine failed while I was on the road traveling with my children. The vehicle is currently at the dealership and it has been confirmed with an engine compression test that all 4 cylinders are failing. I did not receive any warning lights and had the vehicle tested.
VISIBILITY/WIPERJanuary 3, 2023
The windshield wipers have abruptly stopped working numerous times within the past two years. When met with little resistance, such as normal precipitation, the motor stops working. It is available for inspection. My safety and the safety of my children were at risk when this happened on the highway in the middle of a blizzard. This has also happened during heavy rain and I was forced to pull over until it was dry. While other years of the same make and model have been recalled the 2017 Equinox has not.
POWER TRAIN,ENGINEJanuary 1, 2023
The rear main seal on the vehicle broke and dumped oil onto the road. The vehicle instantly stopped being able to accelerate, but no engine lights came on. My safety was put at risk as I was on a main county road in heavy traffic. Luckily, I was able to pull into a parking lot, but had it happened five minutes later, I would have been stranded on the side of the interstate. Prior to this incident, my vehicle has been in near mint condition and has regularly been serviced for upkeep. At the time of the repair, there were other cars of the same model with this issue in the repair shop. It left me without a vehicle for five days, and cost just south of $1,300. For a vehicle of this age, milage, and condition to have this kind of mechanical error is not acceptable, especially knowing it is a common issue with this model. General Motors should issue a recall on this as it has the potential to leave someone in a very dangerous situation.
ENGINE AND ENGINE COOLINGDecember 29, 2022
The contact's mother owns a 2017 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. Upon inspection, the contact noticed there was no oil on the dipstick. The positive crankcase ventilation valve (PCV) was frozen, causing the rear main seal to become fractured. No warning lights were illuminated prior to the failure. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
ENGINEDecember 29, 2022
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle lost motive power four times within 15 miles. The vehicle failed to restart after the fourth time and was towed to an independent mechanic. The mechanic diagnosed that the timing chain and camshaft were faulty, and there was no oil in the engine. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.
POWER TRAIN,ENGINEDecember 28, 2022
I arrived at my workplace. Was there for about an hour, I then went outside to grab something from my vehicle and noticed that I was leaking oil. After further inspection, I realized that I no longer had oil in my vehicle. I had it towed to my service station. After looking at it they called me and said that the PCV had gotten clogged with ice, therefore causing pressure buildup and blowing out the rear main seal. There were no warning lights whatsoever of this problem. I am just happy that I wasn't on the highway or long drive, because this would have left me stranded or worse causing an accident. From doing research online, this seems to be an issue that GM is aware of and refuses to make right. They had a recall for this exact issue for model years 2010-2014 but now are refusing to issue one for later years, even though the same engine style and PCV placement are the same. Not telling their customers about this potential serious issue is almost criminal and then not standing behind their product with either a recall or reimbursement of cost of repairing is ridiculous.
ENGINEDecember 28, 2022
Loss of engine oil due to Frozen PCV when driven in subzero blowing out rear main seal this is a common problem and design defect known by GM can cause complete engine failure and safety related issues. I have yet to have this repaired but I assume the price will be substantial
ENGINEDecember 27, 2022
The contact owns a 2017 Chevrolet Equinox. The contact stated that his wife informed him that she noticed an abnormal oil odor inside the vehicle. Additionally, the contact noticed a puddle of oil in the driveway and there was no oil on the dipstick upon inspection. The contact stated that upon inspecting the vehicle he determined that the Positive Crankcase Valve (PCV) had frozen, and the engine rear main seal was busted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the VIN was not included in any recall. The manufacturer referred the contact to the dealer for assistance. The failure mileage was approximately 97,400.
ENGINEDecember 26, 2022
WHEN DRIVING I HEARD A LOUD POP NOISE AND THE VEHICLE LOSS POWER. WHEN LOOKING AT VEHCILE CUSTOMER NOTICED OIL LEAKING. CUSTOMER THEN LOOKED AT DIP STICK AND THERE WAS NO OIL IN VEHICLE. CUSTOMER GOT AN OIL CHANGE AT JIFFY LUBE 0N 11/8/2022.
ENGINEDecember 23, 2022
I have approximately 79000 miles on my [XXX] 2017 Equinox 2.4 SUV. I have 2 complaints. One is the blower for the heater works intermittently. The dealer claims it was the cabin air filter but I am not sure. There are a lot of reports on the internet claiming a melted plug causes this problem. The second complaint is the dealer claims the vent pipe for the PCV valve has condensation that froze and if I don't pay 764.00 to have it cleaned out the rear main oil seal will blow out and I will loose all the engine oil. I have also seen many reports of this happening on the internet. Has anyone investigated this and what was the results of the investigation? Should a car be sold in the northern states that can have the rear seal blow out just because the temperature is below freezing? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
ENGINEDecember 2, 2022
Rear main engine seal failed which was confirmed by the Chevy dealer. Vehicle had leaked massive amount of oil in driveway which was only noticed after wife drove car to work. Next day, vehicle needed 4 1/2 quarts of oil to register on dipstick and oil visibly dripping from engine approx. 2 drops per second. Red oil pressure light never cam on. Engine light was on for 1 week prior with error codes P0013 and P0014. Vehicle has 79k miles, no towing, and was 6 weeks out of 6 year warranty. The oil leak failure could have easily caused engine damage and left my wife broken down on the freeway. Dealer originally quoted $2600 for both repairs and dropped their quote to $2000. I believe the seal failure to be either design and/or manufacturing defect. I am greatly disappointed in GM for lack of quality control and not standing behind their products.
ENGINENovember 11, 2022
I was driving when the engine started to slow and eventually stopped running. The check engine light was on for approximately 2 days prior to incident. The vehicle was brought to auto shop where they determined there was an oil consumption issue with the vehicle, and ultimately the engine would need to be replaced. The safety of myself and my 3 children, infant and two toddlers were put at risk. Having been stranded needing to wait for a ride to bring us home.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEOctober 18, 2022
Main rear seal blew and upon towing to Dealer they said they had 3 other equinox vehicles there all done around 130000 miles and all the same year - low oil light never appeared - Car just stopped during winter season and I am 72 years and in the country , with no heat waiting for AAA - Problem of not getting oil light low was never explained but rear main seal was fixed - Upon completing repairs a check engine light remains -Car drove fine after the fix and continues to drive fine but check engine light remains
ENGINEOctober 4, 2022
We are experiencing excessive oil consumption problems with our 2017 Chevy Equinox that has a 2.4-liter Ecotec engine. We believe that the Engine replacements may be covered by a settlement so long as they can be traced directly to excessive oil consumption caused by defective piston rings. Can you please provide information as to where to go to pursue our reimbursement? The engine knocked due to there being low oil and not realizing the defect in the engine. There were no warning lights or an indication that there was a problem until the engine made noise. The issue started in May of 2022 and we did a repair on it that cost $2468.00, however, that repair did not fix the problem and now it is going to a dealership for another repair for the same issue.
ENGINEOctober 4, 2022
Per Mechanic my engine is burning through oil. When I went in for an oil change I was told I only had 1 quart left. I was informed this was a common issue with these engines at this time.
ENGINESeptember 29, 2022
Driving my 2017 equinox and the engine started making noise, we checked the oil and it was good. The car has 113,000 miles on it, and the oil life has 34% left. The next day I get in it to drive away after being at the hospital and a warning comes on "Engine Power is Reduced" the car is sputtering and shuts off. The car had to be towed and they tell me my engine is with out oil and now the engine has to be replaced. NO warning, NO lights, and NO leaks. Now what Chevy?
ENGINE AND ENGINE COOLINGSeptember 28, 2022
The contact owns a 2017 Chevrolet Equinox. The contact stated that while her daughter was driving at various speeds, she heard abnormal knocking sounds coming from the engine. There was no warning light illuminated. The vehicle was taken to the local dealer where the camshaft was replaced; however, the failure reoccurred while driving. The vehicle was then taken to a second dealer Kelley Chevrolet (5220 Value Dr, Fort Wayne, IN 46808) where it was diagnosed that the camshaft needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic where it was diagnosed that oil was not properly travelling to the top of the engine, which caused the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 81,000.
AIR BAGS,FUEL/PROPULSION SYSTEMAugust 17, 2022
I was in a vehicle accident the 4th of August. After the accident I noticed the airbag light on. I check the passenger seat belt and it wouldn't budge, but the air bags never deployed from the accident. About a month ago I had an issue with the car. I was driving down the road and I took a sharp left turn and the car acted like it was starving for gas. It was on a full tank and I was stranded for a few hrs until the car cooled down to where it was operational.
ENGINEJuly 28, 2022
Driving down the road I started experiencing very strange engine noises with no warning lights or other indications. When I arrived home I found that the dipstick showed no engine oil. Gauges showed no issue and engine oil life still showed well over 50% (I believe there were about 2600 miles since the oil change). I took it to the dealer and they indicated they could not find any source of oil leak, changed the oil and asked me to stop in at 1K miles to investigate. When we finally did have it checked the advised that pistons and rings needed to be replaced as well as timing components. Then I read online about significant oil consumption issues with this engine AND that there can be a sudden loss of oil causing the engine to seize up. This can cause the wheels to lock up and create a dangerous situation. The engine is now using about 2Qts per 1,000 miles but the gauges are still showing normal.
VISIBILITY/WIPERJuly 9, 2022
Back hatch window blew out overnight sometime between 1am and 8am for no reason. No signs of vandalism as this vehicle is parked in the driveway several feet away from sidewalk and multiple other vechicles parked in same driveway. No projectiles types found inside vehicle cargo hold either. Temps were in the low to mid 60s during this timeframe. Remaining glass appears to be slightly pushed outward. Would create serious safety hazard if this happened while driving.
POWER TRAINJune 30, 2022
Several transmission components and functions have failed. This has caused dangerous lurching while gears change and the loss of the ability to move forward, all while driving and without warning. The transfer case also failed, resulting in similar lurching, as well as bouncing and grinding. This problem has been attempted to be repaired multiple times with the dealership returning the car each time claiming that it was repaired, inspected and found good. In all cases the same problem reoccurred within 50 miles of driving. There were no warning lights or symptoms leading up to the failure which would worsen as time went on. The lurching generally occurred when reducing speed, which would unexpectedly bounce the vehicle towards other slowing vehicles, greatly increasing the likelihood of rear ending another driver. When the complete loss of forward function occurred, it had done so similarly while slowing down, which nearly resulted in another driver rear ending us. Fortunately, the reverse gear still worked and the car was able to be removed from the road. The unexpected nature of the behavior of the car and the failures in general, paired with the false assurance from the dealership that the problem was fixed, left the driver highly likely of being involved in a collision.
VISIBILITYJune 16, 2022
The contact owns a 2017 Chevrolet Equinox. The contact stated that on several occasions the rear hatch window shattered while parked. The contact stated that the failure occurred during extreme heat or extremely cold weather. The contact stated that the window was replaced several times. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKESJune 16, 2022
I was driving at 330am had cruise control to 70 the speed limit and when I hit my breaks the cruise control didn't disengage instead it speed faster making me lose control of me vehicle took out a sign and went over the hill. My vehicle was totaled.
ENGINEJune 14, 2022
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving approximately 45 MPH the check engine and traction stability warning lights illuminated. The contact stated that the vehicle lost motive power and stalled. The vehicle continued running but failed to exceed 15 MPH. The contact took back roads to her home and then later drove to a dealer where the vehicle was diagnosed and it was determined that the ECO switch needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact took the vehicle back to the same dealer two more times however, the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 51,000.
POWER TRAIN,UNKNOWN OR OTHER,ENGINEMay 19, 2022
Rear main seal blew out due to known (and recalled in previous years) fault with the PCV valve. The check engine light never came on and neither did the oil light when there was no oil left due to the seal blowing out. This incident caused damage to crucial engine parts including the transmission.
POWER TRAIN,ENGINEMay 19, 2022
Chevy is already well aware there is a prominent issue with timing chains on their equinox model and refuses to acknowledge or recall the issue. This is the second major repair I am needing to my vehicle in just barely over 1 year. Both the timing chain and the rear main seal need repairs in approx 1 years time. Again, these are known issues Chevy refuses to acknowledge that is costing many customers thousands of dollars.
AIR BAGSMay 18, 2022
The contact owns a 2017 Chevrolet Equinox. The contact stated that as his wife attempted to make a left turn at 5 MPH, another vehicle hit the front passenger side of her vehicle at approximately 40 MPH. The air bags did not deploy upon impact. His wife was taken to the hospital by ambulance and was treated for an injury to her right knee as well as chest pain. The other driver sought medical treatment after the accident; however, their injuries, if any, are unknown. The vehicle was towed to an independent mechanic where it was deemed a total loss. A police report was filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be destroyed. The failure mileage was approximately 54,000.
POWER TRAINMarch 28, 2022
The gear shift when in drive can be pushed into other gears without pushing the button. When driving down the highway going 70 mph, my dog has more than 10 times pushed it into neutral. It’s extremely dangerous.
ENGINEMarch 15, 2022
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving 65 MPH, the vehicle started sputtering and then lost motive power and stalled. There were no warning lights illuminated. The contact checked the oil and noticed that there was no oil in the engine. The oil indicator showed 46 percent oil life remaining. The vehicle was taken to an independent mechanic who informed the contact that the rear main seal needed to be replaced. Additionally, there was condensation in the engine and main seal had popped out. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 134,000. The VIN was not available.
AIR BAGS,SEAT BELTSMarch 10, 2022
In February 26, 2022, my wife was driving and I was in passenger seat. At approximately 2123 hours, we came over a slight hill and hit a cow at 70 miles an hour on state Highway 95 between Academy, Texas and Temple, Texas. Our airbags did not deploy and my seatbelt malfunctioned as I hit my head on dash.
ENGINEFebruary 14, 2022
The contact’s daughter owns a 2017 Chevrolet Equinox. The contact stated that while the vehicle was parked, his daughter noticed that oil was leaking underneath the vehicle. The contact stated that he checked the oil level of the vehicle and noticed that the vehicle was low on oil. The contact added 3 quarts of oil to the engine. The contact stated that while his daughter was driving 50-55 MPH, the vehicle started making abnormal sounds. The contact’s daughter veered to the side of the road. The contact met his daughter and checked the oil level. The contact noticed that the oil level was 2 quarts low and topped off the oil; however, the failure reoccurred the following day and the vehicle was jerking. The warning message “Reduced Power” was illuminated. The vehicle was towed to the dealer where it was diagnosed that the PCV valve had caused a rear main seal failure, which damaged the engine. The vehicle was not repaired. The manufacturer was contacted and the contact inquired why his daughter’s vehicle was not included in GM Technical Service Bulletin No.: 14882 but the manufacturer referred the contact to NHTSA for assistance. The failure mileage was approximately 90,000.
ENGINE AND ENGINE COOLINGFebruary 8, 2022
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving approximately 60 MPH and slowing down, the vehicle started to lose power. The contact mentioned there was a strong odor coming from the vehicle. The contact stated that she then saw smoke, and drove her vehicle to the nearest independent mechanic. The contact was advised that her PCV valve had fractured due to it being frozen, causing the rear main oil seal to explode. The contact was also advised that the smoke was due to the oil leakage underneath the vehicle. The contact stated that she then had her vehicle towed to the dealer who advised that they had several vehicles that were the same year, make, and model as her vehicle, already being repaired for the same failure and that she had to take her vehicle to another dealer. The contact stated that she then had her vehicle towed to another dealer where it remains currently. The manufacturer was notified of the failure. The failure mileage was 67,000
ENGINEFebruary 7, 2022
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the oil warning light illuminated. The contact was stranded in the cold for approximately four hours. The vehicle was towed to the local dealer. The contact stated that the vehicle was not covered under warranty or TSB: PIP5093C. The vehicle was diagnosed and the contact was informed that the rear main seal needed to be replaced. The vehicle was not repaired. The contact stated that the warranty program should be extended. The manufacturer was contacted but, no further assistance was provided. The approximate failure mileage was 90,261. Driving on the expressway at 65mph alarm went off so the consumer got off the expressway and stopped the car. Dead in the water.
POWER TRAINFebruary 1, 2022
This is a well known issue with the Equinox. The rear main seal goes and oil pours out the vehicle causing other issues to the engine, like the intake manifold. My rear exhaust manifold was cracked and now codes are coming up for timing chain. The dealer wanted over $2600 to repair since my warranty was expired. Haven’t had the car 3 yrs and I personally only put under 50 K miles on the vehicle. Still owe $12000 for a junk SUV. The recall only covers 2010-2014 models yet GM is putting the same engine in newer models. This should be recalled due to all the complaints. My mechanic sees this all the time with the Equinox. I found a mechanic to repair for $1560+ but did not include timing chain. Still have check engine light on.
POWER TRAINJanuary 28, 2022
It seems to be a known problem with the pvc valve getting moisture in it, freezes, and then blowing the main seal. I found lots of records online of other victims. It caused loss of vehicle power and dumped oil on the road. Chevy refuses to cover it with a recall and I'm stuck with a $2500 repair on a vehicle with less than 100k miles. I have it at a shop now. I have talked to a dealership and Chevrolet customer service and they say they know it's a problem but there's no recall on it.
ENGINEJanuary 24, 2022
Excessive oil consumption. My car started burning oil even though I get frequent oil changes and now my engine is blown.
POWER TRAINJanuary 23, 2022
The vehicle shutters when shifting up and hard shifts down in lower power bands.
ENGINE,FUEL/PROPULSION SYSTEMJanuary 22, 2022
Yesterday, my son noticed that his 2017 Chevy Equinox LX four-cylinder was not accelerating as much. He purchased this vehicle only one year ago. It is a five-year-old vehicle with not many miles on it. The oil was just changed in November 2021. He only drives 8 miles to and from work. While stopped at a light or stop sign yesterday, my son's SUV would "putt-putt" or shut off completely. There was a strong smell of oil coming from the air vents and filling the SUV. When my son pulled over to park, he decided to check it out. From underneath the vehicle, where the transmission is located, there was a huge puddle of oil on the ground. A leak between the oil pan and transmission was discovered when my son took his car to his mechanic. It shouldn't be like this. I checked if there were any recalls. For 2017, I did not find any under the VIN number, however, there were quite a few complaints from customers about the same issue. Is there anything my son should do? He needs the car for work.
ENGINEJanuary 16, 2022
My 2017 equinox started sounding and running rough. It lost power and engine lights came on. Car died. Tried to drive it to dealership to get looked at and it continued to lose power and ended up having to tow it to dealership. They finally found the problem and said the timing belt stretched, causing all 16 valves to hit the pistons, bending all 16 valves. Only 73,000 miles on vehicle. Power train warranty expired at 60,000 miles (naturally) and will cost us $5500 to have fixed. My husband and i have had Chevrolet all our lives and never am issue like this. I feel this is a safety issue because this could have left me stranded on the side of the road in bitter cold weather. I feel it is a manufacturing defect that caused the issue and it should be covered by a power train warranty lasting longer than 60,000 miles!
ENGINEJanuary 16, 2022
My 2017 Chevy Equinox’s engine got ruined because of no oil. It’s impossible for no oil because I took it to the dealership for an oil change two months ago (November 12, 2021). It had 42,922 miles. On January 10th, with approximated 43,500 miles driven, my car started to shake on red lights or when on idle so the next day I took it to the dealership to figure out the problem with my car. They told me that I was driving with no oil. Which caused the engine to fail and has to be replaced, however I never got the low oil light. Warnings did apear on the dashboard, Low Oil Pressure, check engine light, and engine power reduce and service StabiliTrak but once I arrived to the dealership which was already too late by then. I was never informed by the oil consumption even by the dealership mechanics. Which I always took it there. Since it was my first car and being the newest car model at the time I always wanted to be well taken care of. And it’s impossible that the oil would be completely gone within two months and 590 miles driven. As of now, my car is currently being work on by a different auto shop. I’m going to pay up to $8,000 to get my engine replace. I’m in need in getting it repaired as fast as possible due to needing it to drive between jobs and picking up my siblings from work/school. Apparently I’m not the only person that has had this exact problem with their Chevy Equinox. Thankfully I experienced the problems when I was closed to the dealership and had no one with me. I read other people’s experience that they had a full car packed with family members or having the car staled in the middle of the street. This problem is a high risk to everyone on the road.
ENGINEJanuary 16, 2022
Regular oil changes. Most recent was 67 days prior to my 63500 mile engine being ruined due to No Oil. Was driving on the highway, first time the vehicle made any noise, within 2 miles car was completely done. Had it towed and mechanic said there was no sign of a hole, there was just no oil! He said it is a known problem with GM and that there are no motors available because everyone is having to replace! No diagnostic saying oil % was low or at 0%! New engine quote was $9000, would take at least a month to get and will have the same issue most likely.
ENGINEJanuary 14, 2022
The contact owns a 2017 Chevrolet Equinox. The contact stated that the vehicle was leaking oil as oil was found on the garage floor. The vehicle was taken to an independent mechanic where the diagnosis was that the PCV valve was frozen however, the repairs were unknown to the contact as the mechanic stated that the issue was resolved. The contact stated that while his daughter was driving the oil warning light illuminated. The vehicle was towed back to the independent mechanic. The independent mechanic started the vehicle and noticed oil was leaking from the rear main seal. The engine and transmission needed to be removed to replace the rear main seal. The vehicle had not been repaired. The contact stated that the mechanic informed him that there was a recall for the failure. The contact stated that he called the dealer and manufacture and it was confirmed that the VIN was not included in a recall. The contact was referring the failure to an unknown manufacturer recall. The approximate failure mileage was 58,000.
ENGINEJanuary 12, 2022
So I was driving home from work which is a 28 minute drive, when I was almost 2 miles away from home the car started to make a funny noise and it started to smell like gas inside from the vents.When I turned off a major street the the car slowed completely down without any warning on the dashboard and luckily I was right in front of a autoshop so I hurried up and pulled in. As soon as I pulled in, the car started to get smoky in the inside so I hurry up and jump out wasn't sure if the car was going to start a fire. When I go inside the shop it was a lady with the same car as mine but just gold and she was complaining that oil was pouring out. The owner of the shop asked me what's wrong because I was a little distraught and I told him my car just slowed down and start smoking inside of the car. He said what ok ill take it right in to see what's wrong. 10 mins later he comes out with a video on his phone showing oil leaking all around the the engine, Trans and front of the car all the way to the muffler. He said this is common with these Equinox with the 4 cylinder engine, the rear main seal did not hold and all the oil leaked out. I bust out crying, I didn't even make it to 3yrs yet and still owe 12,000 on the car. I keep up with oil changes and the car never said I was low on oil I checked, it showed 40%. The owner say calm down we can call the dealership to see if they have a recall. So we call they knew exactly what the problem was and ask how many miles I had and he say sorry your your 2,000 miles over your warranty, I'm sorry I can't do anything for you. The owner of the shop say sorry I see this all the time with these Equinox and its ridiculous we just found out the gold one have the exact same issue. I'm writing to you because I did some research and this is a common issue with this model. I seen a lot of the rear main seal fail when the temperature drop and the water build up where the cover of the engine is and freeze inside and the seal don't hold.
ENGINEJanuary 7, 2022
The contact owns a 2017 Chevrolet Equinox. The contact stated that while the vehicle was in for service, it was discovered that water was present inside the engine PCV. The contact was informed that the condition could lead to engine damage. The contact was informed that a hole needed to be drilled into the PCV unit to allow airflow. The contact was informed that the manufacturer had issued an extended warranty coverage for the issue however, her model year vehicle was not included. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 51,000.
UNKNOWN OR OTHER,ENGINEDecember 22, 2021
Timing chain system and ABS
ELECTRICAL SYSTEMOctober 6, 2021
Had a no start on two times, starter would act like a dead battery. Then a week or so later the Instrument lights went out and back on and then out again, so did the bluetooth went out black screen. not fixed yet
AIR BAGS,SEAT BELTSOctober 6, 2021
This was previously reported on March 10 2021 and I was given case #9-6591373301. It was a lease car that was returned to the dealership on March 31, 2021. After hitting a pothole in March 2020, the airbag light stayed on. The dealership did not take care of the problem and I was told at that time there were no recalls for that problem. I was told I could get it fixed and save the bill. Once an investigation was started and it was determined that indeed there was a problem, I should be entitled to be reimbursed. To date there have been no recalls although my mechanic had to replace both seat belts because replacing the driver's seat belt did not correct the problem. The diagnostic showed there was a seat belt problem and when they were removed you could see they were defective. When I returned the car I gave the service department the seat belts and to date, I have heard nothing. They did say because the defective seat belts had been replaced they would not be able to determine if the seat belts I turned in had a problem, which made no sense. Is that why no one bothered to contact me?
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROLSeptember 15, 2021
While the vehicle is being driven a message will appear service tire monitor system and all gauges on the dash do not work, the radio, heating a/c also stops.The message quickly changes to service airbag. (Photos of both messages attached) Issue started Nov of 2020 Vehicle has been seen by Gordon Chevrolet MI 4 times for service and they are unable to find the issue. We did inform them that if we moved the driver seat just a bit that seem to reset it. Doesn't seem to be as responsive to that now. At one point the BCM was mentioned but still as of today not resolved or fixed. My concern is when the vehicle says service airbag and you are driving it down the road I don't know that this airbag will work if something were to happen. The dealership is well aware of the ongoing unresolved issue and I have another appointment for November 1,2021 so they can look at it again.
VISIBILITY/WIPERSeptember 3, 2021
Wipers stoppeped working while driving while doing 70mph on the interstate do to a linkage issue that is already known about but not recalled.
POWER TRAINAugust 25, 2021
I heard some scraping sounds while driving. It sounded like something dragging on the ground. Checked and saw nothing. Continued on driving then a few miles later saw some light smoke in rear view mirror. Pulled to shoulder of interstate and lifted hood to see smoke from behind engine. Vehicle was towed to auto dealer where it was purchased. No warnings of any kind from the systems. Service department identified the problem as a hole in the transfer case which was covered under the CPO extended warranty. Chevrolet has not been able to provide the parts for the dealer to fix the vehicle since the beginning of May and is now saying the November 12, 2021 expected delivery of the parts probably will not happen. No customer courtesy vehicles are available and Chevy Corporate customer relations recommended that I rent a GM product from Enterprise and once the vehicle is repaired submit the rental bill for reimbursement. The vehicle is sitting in the back of the Curry Chevrolet lot collecting dust should the NHTSA want to take a look at it. It should be there until GM can "find" the parts to fix the almost 5 model year old vehicle.
SERVICE BRAKES, HYDRAULICJuly 29, 2021
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the contact heard a loud grinding sound coming from the passenger’s side front of the vehicle. The vehicle was taken to the local dealer, but the mechanic was unable to determine the cause of the failure. The failure persisted and the vehicle was brought back to the same dealer to be diagnosed. The contact was informed that the rotors needed to be cut. The mechanic cut the rotors however after several months the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 67,000.
UNKNOWN OR OTHER,ENGINEJuly 15, 2021
The engine/timing chain and heads for my 2017 Chevrolet Equinox failed. I only had this vehicle for 4 years 4 months with only 113,000 miles. I feel my safety was put at risk because out of nowhere my vehicle began jerking and bucking back in forth very badly. I had my vehicle totally diagnosed with Gateway Tire Center and Service, which cost me $283.17, just for a diagnosis. My vehicle has not been inspected due to this vehicle was brand new with zero miles when I purchased it on October 30, 2016. All maintenance has been kept up regularly on my vehicle. Before my vehicle all of sudden quit running there were no indications that there was a problem until the engine light popped on after it started the jerking and bucking back in forth. I am highly upset with the dealership who sold me this vehicle because I know they knew this vehicle would not operate any more after a certain amount of mileage. I should not have to be trying to car shop this early on for a new vehicle. I am only 13000 to 14000 miles outside of my warranty with this vehicle it is no way I should have to either purchase a new engine or buy a new vehicle. I need something done about this immediately.
UNKNOWN OR OTHERJuly 5, 2021
power lift gate is falling on it own even when we lift it manualy
UNKNOWN OR OTHERMay 24, 2021
On May 24, 2021, my 2017 Chevrolet Equinox was sitting in my driveway. While my son was vacuuming the car out he heard a boom and jumped out. The rear window had shattered. No one was around and nothing had hit it. The temperature outside was 78 degrees and there was a breeze blowing so it was not due to the heat. Called Chevrolet and they said they have never heard of this happening and it isn't a manufacturer defect but a quick search online and others have had this happen in their 2017 Chevrolet Equinox.
ENGINEApril 25, 2021
HAD ROUTINE OIL CHANGES AND ONLY DRIVE THE CAR APPROXIMATELY 5 MILES TO AND FROM WORK DAILY. ON A VERY FRIGID WINTER DAY WHILE DRIVING HOME FROM WORK, MY CAR STARTED SHAKING, AND OIL LIGHT CAME ON, THEN THE ENGINE LIGHT AND CAR CAME TO A STOP. GOT IT TAKEN TO CHEVROLET DEALER WHO SAID THEY HAD 3 OTHER EQUINOXES IN THE SHOP THE LAST 2 DAYS OF FRIGID COLD WITH THE SAME ISSUE. FIX FOR A REAR MAIN SEAL REPAIR, AFTER THEY HAD DONE A DIAGNOSTIC INSPECTION AND MULTI POINT VEHICLE INSPECTION. THIS REPAIR COST US OVER $2000. OUR MECHANIC ADVISED US TO REPORT THIS BECAUSE OF SEEING SEVERAL MODELS WITH SAME ISSUE, INCLUDING MY FATHER'S CHEVROLET EQUINOX WHO WAS IN THE SHOP 3 DAYS BEFORE OURS WITH THE SAME ISSUE. PLEASE HELP US. THANK YOU
ENGINEMarch 12, 2021
PURCHASED THE VEHICLE APRIL 2019. HAVE PROOF OF 6 OIL CHANGES AND PROPER MAINTENANCE WHILE DRIVING FOR LESS THAN 2 YEARS, BUT DUE TO NO WARNINGS OF LOW OIL ON THE VEHICLE AND WITH A CONFIRMED DEFECT STATED BY MY MECHANIC. THIS 2.4 L ECOTEC ENGINE HAS MASSIVE OIL CONSUMPTION DEFECTS. THIS VEHICLE NEEDS TO BE RECALLED. IT STOPPED IN THE MIDDLE OF THE STREET WHILE I WAS DRIVING. FURTHER RESEARCH CONFIRMS THIS DEFECT BEYOND THE STATED 2010- 2013 RECALL.
ENGINEMarch 5, 2021
I JUST DROPPED MY KIDS OFF AT SCHOOL AND WAS HEADED HOME WHEN MY CAR STARTED STALLING, AND OIL PRESSURE LOW WARNING CAME ON. A FEW MINUTES DOWN THE ROAD, THE ENGINE POWER LIGHT CAME ON AND THE CAR TURNED OFF WHILE DRIVING. I STARTED IT AGAIN LONG ENOUGH TO ROLL INTO A PARKING LOT BESIDE ME. I'VE HAD MY CAR TOWED 3TIMES, FIRST TO A CHEVY DEALERSHIP WHO QUOTED ME A $1,400 FIX FOR A SEAL REPAIR, AFTER THEY HAD DONE A DIAGNOSTIC INSPECTION. I WAS ALSO TOLD THEY COULD ASSIST IN A TRADE IN BECAUSE OF THE REPAIRS NEEDED. I WOULD FIRST NEED TO PAY FOR IT TO BE FIXED. I GOT TWO OTHER OPINIONS AT RESPECTABLE GARAGES WHO SAID IT WAS MY REAR MAIN SEAL AND BOTH QUOTED $2,400. I HAD TO GET A LOAN TO PAY FOR REPAIRS. FOLLOWING THE FIX, THE MECHANIC TEST DROVE IT AND SAID THE BRAND NEW SEAL BLEW AGAIN. THEY DID RESEARCH AND SAW THERE IS A MANUFACTURER MALFUNCTION WITH THE ENGINE AND TO COMPLETE THE TASKS TO RECONFIGURE MY ENGINE SO IT COULD WORK PROPERLY AND THE SAME PROBLEM NOT HAPPEN, IT WOULD BE AN ADDITIONAL $800 BUT THERE'S NO GUARANTEE IT WOULDN'T HAPPEN AGAIN. WITH MY FIRST STOP BEING THE CHEVY DEALERSHIP, I AM UPSET I'VE HAD TO PAY OVER $3,000 ON MY CAR AND NOW IT'S NOT EVEN GUARANTEED TO BE FIXED. CHEVY MECHANICS SHOULD HAVE CAUGHT THIS ISSUE WHEN I ORIGINALLY TOOK MY CAR THERE. IT'S BEEN A MONTH NOW I'VE BEEN WITHOUT A CAR. AS A SINGLE MOTHER, I'VE SPENT A LOT OF MONEY HAVING TO RENT CARS AND USING UBER/LYFT WHEN THIS PROBLEM SHOULD HAVE BEEN ADDRESSED A MONTH AGO WHEN I ORIGINALLY SOUGHT THE DEALERSHIP' HELP.
ENGINEMarch 1, 2021
I WAS IN A MCDONALDS DRIVE THRU WHEN I NOTICED A STRONG PETROLEUM SMELL. I PULLED INTO A PARKING SPACE AND FOUND OIL GUSHING FROM THE ENGINE. I TURNED THE ENGINE OFF AND HAD IT TOWED TO MY LOCAL CHEVY DEALER. THE DEALER FOUND THAT THE PCV SYSTEM HAD CLOGGED AND CAUSED THE CRANKCASE TO PRESSURIZE, THEREBY BLOWING THE REAL MAIN SEAL. FORTUNATELY I WAS NOT ON THE HIGHWAY AT THE TIME OR I COULD HAVE LOST ALL THE OIL AND SUFFERED AN ENGINE SEIZURE AT HIGHWAY SPEEDS. I GOT NO INDICATION OF A PROBLEM OTHER THAN SMELL AND VISUAL EXAMINATION. THE REPAIRS WERE QUOTED AT $2320. AFTER COMPLAINING TO GM CUSTOMER SERVICE THEY PROVIDED COST ASSISTANCE WHICH REDUCED THE PRICE TO $954 PLUS TAX. ON FURTHER RESEARCH I FOUND THAT THERE IS A RECALL ON THE 2010-2014 CHEVY EQUINOX FOR THIS SAME PROBLEM AND THE WARRANTY WAS EXTENDED TO 10 YEARS OR 120,000 MILES. THE 2015-2017 CHEVY EQUINOX HAS THE SAME 2.4 LITER ECOTEC ENGINE BUT GM HAS NOT SEEN FIT TO EXTEND THE RECALL TO THOSE YEARS. AT THE TIME OF THE INCIDENT I HAD 83,773 MILES ON THE VEHICLE AND ALWAYS HAD IT SERVICED AT THE DEALER I BOUGHT IT FROM, SARCHIONE CHEVROLET IN RANDOLPH, OHIO. FURTHER CONTACT WITH GM GOT THEM TO PAY ANOTHER $400 (WHICH I HAVE NOT RECEIVED YET) BUT THEY REFUSED TO PAY THE ENTIRE AMOUNT. THIS IS A DANGEROUS PROBLEM THAT GM IS AWARE OF BUT NOT ACKNOWLEDGING BY EXTENDING THE RECALL FOR THE ADDITIONAL 3 YEARS THAT THIS ENGINE WAS AVAILABLE IN THE EQUINOX.
ENGINEMarch 1, 2021
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. THE CONTACT STATED THAT OIL WOULD LEAK OUT OF THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS AS THE ENGINE LIGHT WOULD ILLUMINATE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD JERK FORWARD AS THE SERVICE STABILITRAK WARNING LIGHT ILLUMINATED. ONE DAY, THE CONTACT STATED THAT AFTER ADDING OIL INTO THE VEHICLE, THE VEHICLE BEGAN TO JERK UNCONTROLLABLY AND A BLUEISH SMOKE BEGAN TO EMIT FROM THE ENGINE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO EAST HILLS CHEVROLET OF ROSLYN( 1036 NORTHERN BLVD, ROSLYN, NY 11576) WHERE AN OIL CONSUMPTION TEST WAS PERFORMED AND THEY DISCOVERED THAT HER ENGINE SEALS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY OFFERED NO ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
POWER TRAIN,ENGINEMarch 1, 2021
MY CAR HAS 63000 MILES ON IT. I KEEP UP WITH ALL OIL CHANGES. I HAVE A 30 MIN HWY DRIVE TO AND FROM WORK DAILY. I WAS DRIVING HONE FROM WORK ON SUPER COLD DAY BELOW ZERO IN ILLINOIS. HALFWAY THREW MY RIDE HOME CAR SAID REDUCED ENGINE POWER 50 PERCENT. YOU CAN TELL CAR WAS DRIVING ROUGH. THEN EXITED ON MY EXIT AND SLOWED DOWN TO PULL OVER AND CAR SAID LOW OIL TURN OFF ENGINE CAR SHOOK AND SHUT DOWN. MY HUSBAND CHECKED OIL IT WAS EMPTY!!! WE FILLED IT AND BROUGHT TO CHEVY DEALER. THEY GOT BACK TO US TOLD US WE ARE OUT OF WARRANTY AND THE PISTON RING BROKE AND NEED TO FIX FOR 2200. WE HAVE CONTACTED GM WITH NO HELP TO SEE IF THEY WILL HONOR THIER VEHICLE DEFECT THAT CLEARLY IS AN ONGOING PROBLEM WITH THIER VEHICLES. IT IS CURRENTLY SITTING AT DEALER BECAUSE I CAN'T AFFORD TO FIX AND DON'T KNOW WHAT TO DO. THEY SAID MY YEAR IS NOT RECALLED YET!!
POWER TRAINFebruary 22, 2021
I WAS ON THE EXPRESSWAY AND WAS GOING AROUND A CURVE AND NOTICED THAT MY POWER DECREASED AND FELT LIKE MY CAR WAS NOT MOVING AS FAST. I LOOKED AND THE CHECK ENGINE LIGHT ON MY DASH WAS ON AND IT SAID ENGINE POWER REDUCED, AND THE 2ND SCREEN SAID TO CHECK STABILITRAK. I GOT OFF AT THE NEXT EXIT AND PULLED RIGHT INTO A PARKING LOT. WHEN I TURNED OFF THE VEHICLE AND TURNED IT BACK ON IT STILL HAD THE CHECK ENGINE LIGHT ON, BUT THE SERVICE STABILITRAK WAS OFF. I HAD IT TOWED TO MY PARENTS AND THE NEXT DAY IT WAS TOWED TO A REPAIR SHOP. THE MECHANIC INSPECTED IT AND IT IS AN OIL CONSUMPTION ISSUE. HE ADVISED ME TO GET A NEW ENGINE WHICH WOULD COST 5,000 FOR A USED ONE. THIS IS A 2017 VEHICLE, WHICH IS FAIRLY NEW AND HAS ABOUT 70,000 MILES ON IT. THIS IS UNACCEPTABLE AND SHOULD NOT HAVE HAPPENED!!!! THE OIL WAS RECENTLY CHANGED AND WHEN IT WAS CHECKED, THERE WAS NOTHING SHOWING ON THE DIPSTICK. THERE WAS A CLASS ACTION LAWSUIT ON THIS SAME ISSUE AND IT IS A WELL KNOWN. I HAVE RESEARCHED AND READ MANY PEOPLE WITH THE SAME ISSUE, SOME AS RECENT AS JANUARY AND FEBRUARY 2021 AND SOME WERE ALSO LOCATED IN MICHIGAN. I AM A SINGLE MOM ON A LIMITED INCOME AND DON'T HAVE A VEHICLE OR THE MEANS TO FIX MY EQUINOX. IF THIS IS A KNOWN ISSUE, WHY HAS GM SAT BACK AND DONE NOTHING? IF THIS IS A KNOWN ISSUE, WHY HASN'T THERE BEEN A RECALL AND SOME OF THESE PEOPLE WOULDN'T BE WITHOUT A VEHICLE WITH THOUSANDS OF DOLLARS NO NEEDED IN REPAIRS.
UNKNOWN OR OTHERFebruary 17, 2021
I WAS DRIVING ON THE HIGHWAY TO AN APPOINTMENT AND MY ENGINE LIGHT CAME ON AND THE ENGINE STARTED TO REDUCE SPEED I WAS ABLE TO GET TO A DESTINATION AND PULL OFF AND THEN IT STATED LOW OIL PRESSURE TURN OFF ENGINE. I HAD IT TOWED TO A MECHANIC AND THEY SAID ALL THE OIL DRAINED OUT THE INTAKE MANIFOLD WAS PLUGGED UP AND COULDN'T BREATHE AND BLEW OUT THE MAIN SEAL AND SAID I COULD HAVE BLEW UP MY ENGINE BY CONTINUING TO DRIVE IT. THIS IS A REPAIR HE SAID HE SEES OFTEN IN THESE EQUINOX VEHICLES AND HE REACHED OUT TO A FELLOW GM MECHANIC WHO IS LOOKING AT IT AND SAYS THIS IS A COMMON PROBLEM WITH THESE VEHICLES AND SHOULD BE A RECALL. THIS REPAIR IS VERY EXPENSIVE AND REQUIRES EITHER THE ENGINE OR TRANSMISSION TO BE REMOVED TO FIX THE PART AND THEN PUT BACK IN THIS IS HAPPENING ON VEHICLES FAIRLY NEW MINE IS BARELY REACHING 4YEARS OLD THIS YEAR WITH 27, 268 MILES ON IT
ENGINEFebruary 10, 2021
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE LOSS MOTIVE POWER WITH OIL LEAKING FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER SHELTON BUICK GMC, INC (855 S ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248)266-2156) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE SEAL TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
ENGINEFebruary 10, 2021
I LIVE IN A STATE THAT HAS COLD WEATHER, DIPPING WELL BELOW FREEZING. I WENT TO GET AN OIL CHANGE WHEN MY CAR PROMPTED ME, AND MUCH TO MY SURPRISE THE MECHANICS FOUND A SEVERE OIL LEAK. I WAS TOLD NOT TO DRIVE THE VEHICLE ANY LONGER AND TO HAVE IT TOWED IMMEDIATELY TO A REPAIR SHOP. I HAD IT TOWED TO THE DEALERSHIP I BOUGHT IT FROM, AND THEIR MECHANIC JUST CALLED ME. ACCORDING TO HIM, THE PCV HAD MOISTURE IN IT THAT FROZE, CAUSING AIR PRESSURE BUILD UP THAT BURST AND DAMAGE A MAJOR OIL VALVE. HE STATED THAT THE PCV HOLE ISN'T BIG ENOUGH TO AVOID THESE ISSUES, AND THAT ONCE THEY REPAIR IT, THEY WILL DRILL THE HOLE TO MAKE IT BIGGER SO IT DOESN'T HAPPEN AGAIN. MY CONCERN IS, IF THESE VEHICLES ARE SOLD NATIONWIDE, AND ARE SO POPULAR, WHY ARE THEY NOT THINKING OF THESE POSSIBLE ISSUES? OWNERS SHOULD NOT HAVE TO PAY OVER $2100 FOR A REPAIR DUE TO AN ISSUE IN MANUFACTURING!
AIR BAGS,SERVICE BRAKESJanuary 30, 2021
ON JANUARY 16, 2021, I WAS TRAVELING DOWN MAIN STREET IN ROUND ROCK, TEXAS WHERE I REAR ENDED ANOTHER VEHICLE AT APPROXIMATELY 30 MPH. AS I SLAMMED ON MY BRAKES TO STOP, I FELT MY BRAKES STARTED PULSATING, MAKING IT DIFFICULT FOR ME TO COME TO A COMPLETE STOP. MY CAR WAS DEEMED UNREPAIRABLE, AND WAS A TOTAL LOSS. THE RADIATOR WAS CRACKED, AND THE FRAME WAS BENT MAKING IT DIFFICULT TO OPEN THE DOOR. I HAD A COUPLE BRUISES NOT SEVERE THAT I NEEDED TO GO TO THE HOSPITAL. MY AIRBAGS DID NOT DEPLOY DURING THE ACCIDENT, WHICH TO MYSELF DID NOT SEEM TO BE NORMAL. DUE TO THE SEVERITY OF THE DAMAGES TO MY CAR, IT WAS CONSIDERED NOT OPERATIONAL AND HAD TO BE TOWED.
ENGINEJanuary 29, 2021
REAR ENGINE SEAL BLEW AND RUINED THE MOTOR. SHOP I TOOK IT TO SAID IT'S A COMMON PROBLEM. REGULAR MAINTENANCE HAS BEEN KEPT UP ON IT. HAVE TO REPLACE THE ENGINE NOW. I WAS GOING DOWN A MICHIGAN HIGHWAY 55MPH WHEN IT BLEW.
AIR BAGS,STRUCTURE,FORWARD COLLISION AVOIDANCEJanuary 27, 2021
AIRBAGS DID'T DEPOLY WITH FRONT END CFRASH GOING ABOUT 25TO30HMPH HWY 278 WEST CULLMAN
UNKNOWN OR OTHERJanuary 13, 2021
MORE THAN ONCE MY STEREO HAS FROZEN, I CANNOT USE BLUETOOTH TO ANSWER CALLS, CANNOT SWITCH FROM SOURCE, CAN HEAR ANYTHING; IT'S JUST FROZEN. THEN WHEN I PARK AND TURN THE ENGINE OFF AND OPEN THE DOORS, THE STEREO REMAINS ON. I TRY TURNING ON THE CAR AGAIN DRIVE IT A BIT TURN IT OFF AGAIN AND OPEN DOORS AGAIN AND STILL IT REMAINS ON. IT STAYS ON THROUGHOUT THE NIGHT UNTIL THE BATTER GIVES OUT AND IN THE MORNING I HAVE TO JUMP START IT. AND THEN IT'S AS IT NOTHING HAPPENED AND IT WORKS PERFECTLY AGAIN. THE LAST TIME IT HAPPENED I HAD JUST TURNED MY VEHICLE ON AND I TRIED PUTTING MUSIC AND I REALIZED WHAT WAS HAPPENING AGAIN.
ENGINEDecember 28, 2020
WE LIVE IN MN AND WENT OUT TO START OUR 2.4 EQUINOX AND IT STARTED AND THEN DIED. THIS WAS SITTING IN OUR DRIVEWAY AND WAS IN PARK WHEN IT HAPPENED. WE HAD IT TOWED TO A SHOP AND WAS TOLD THAT IT THERE WAS A PCV FREEZE UP WHICH CAUSED THE MAIN SEAL TO BLOW LOOSING THE OIL. THIS CAUSED THE TIMING CHAIN TO FAIL. WE REACHED OUT TO GM AND THEY STATED THIS IS OUT OF WARRANTEE AND THAT 2017 WHERE NOT EFFECTED EVEN THOU IT IS THE SAME MOTOR AS THE OTHERS THAT ARE AFFECTED. WE REACHED OUT TO THE DEALERSHIP AND THEY SAID THE SAME THING THAT BECAUSE THE CAR HAS 80,000 MILES WE ARE OUT OF THE POWERTRAIN WARRANTEE.
STRUCTUREOctober 14, 2020
PAINT FLAKING OFF ON HOOD. DEALER AGREED NOT NORMAL AND NO SIGN OF HITTING ANYTHING. GM HAS TAKEN OVER A MONTH TO REPLY TO CLAIM BY DEALER AND NOW JUST SAY IT IS OUT OF 3 YEAR WARRANTY SO NO ASSISTANCE CAN BE OFFERED.
AIR BAGS,STRUCTURE,SERVICE BRAKESSeptember 21, 2020
AIR BAGS DID NOT DEPLOY OR COME OUT UPON EXTREMELY HIGH IMPACT: THE AIR BAGS IN MY 2017 EQUINOX DID NOT DEPLOY OUT OR COME OUT WHEN WE WHERE HIT AT A EXTREMELY HIGH IMPACT FROM THE HIT AND RUN DRIVER AND THE IMPACT CAUSED US TO HIT HEAD ON INTO AN WHITE SUV THAT WAS IN FRONT OF US ON THE OPPOSITE SIDE OF THE STREET GOING SOUTH ON LARAMIE. MY FIANC WAS DRIVING AND I WAS ON THE PASSENGER SIDE IN WE WAS GOING WEST ON EXPRESSWAY AND WE HAD EXITED OF LARAMIE AND HARRISON. FIANC LASHANTI SCOTT THAT'S ON MY INSURANCE ON THE MY 2017 EQUINOX WAS DRIVING SO WE MADE AN RIGHT TURN ON LARAMIE GOING NORTH TOWARDS LARAMIE AND HARRISON. AS WE WHERE APPROACHING AND CROSSINGS THE LIGHT THAT WAS GREEN AT THE NEXT LIGHT, AS WE PROCEEDED CROSSING THE GREEN LIGHT, AN SS BLACK SUV WAS COMING FROM WEST OF HARRISON TOWARDS US AT AN EXTREMELY HIGH SPEED 60-65 MILES PER HOUR. THERE WAS NO TIME TO ADJUST AND RECOVER TO AVOID THE SUV THAT HIT US AT SUCH A HIGH RATE OF SPEED. THE SS BLACK SUV THAT HIT US IN THE FRONT PASSENGER SIDE OF MY 2017 EQUINOX IN WHICH CAUSED MY 2017 EQUINOX FROM THE IMPACT TO CRASH HEAD ONTO AN WHITE SUV THAT WAS DRIVING THE OPPOSITE SIDE GOING SOUTH OF LARAMIE TOWARDS HARRISON. AND FROM THE HIGH IMPACT OF THE SS BLACK SUV THAT HIT US SPENT AROUND AND HIT US AGAIN ON THE BACK REAR PASSENGER SIDE OF MY 2017 EQUINOX ALSO.
POWER TRAINSeptember 19, 2020
AT 48,500 MILES APPROX. MY TRANSMISSION STARTED SLIPPING AND FAILING. IT STARTED WITH A JOLT WHEN COMING TO A STOP THEN WHEN THE LIGHT TURNED GREEN AND THE AUTOMATIC TRANSMISSION WENT FROM 1ST TO 2ND, 2ND TO 3RD IT WOULD JOLT HARD LIKE IT STRUGGLED TO CHANGE GEARS. IT DOES NOT SHOW ANY ISSUES ON THE MECHANICS COMPUTER. NOW 2 WEEKS LATER IT STALLS AT 14MPH WHEN GOING UP A HILL, IT WONT CHANGE GEARS AND LOSES POWER GOING DOWN TO 11MPH. IT IS A VERY DANGEROUS SITUATION. ITS THE V6, PREMIERE MODEL AND IS VERY DISAPPOINTING SINCE IT HAS LESS THAN 50,000 MILES. IT WAS LOOKED AT BRIEFLY BY ANOTHER MECHANIC WHO SAID MY TRANSMISSION WAS FAILING. I AM HAVING IT REBUILT WHEN THEY HAVE AN OPENING IN 2 WEEKS.
ENGINESeptember 18, 2020
I'VE OWNED THIS VEHICLE FOR A YEAR AND A HALF NOW. COUNTLESS TIMES I'VE HAD OIL LEAKING, INCREASED OIL CONSUMPTION, AND FREQUENT OIL CHANGES. THIS PAST TIME HAS BEEN A MONTH SINCE MY LAST OIL CHANGE, AND WHEN GETTING TO WORK THIS MORNING I NOTED SOUNDS COMING FROM THE ENGINE, AND CHECKED THE OIL TO FIND NO OIL LEFT. ONE MONTH, AND IT CONSUMED 5 QUARTS OF OIL. WHEN DRIVING AND COMING TO A STOP, THERE IS A NOTICEABLE HITCH, AS WELL AS WHEN ACCELERATING UP A HILL, ALONG WITH A SLIGHT KNOCK IN THE ENGINE WHEN OIL RUNS OUT.
ENGINESeptember 11, 2020
HAD A ROUGH IDLE WAS DRIVING FINE. DRIVING HOME FROM REGULAR STREETS TO THENHIGHWAY AND ON THEBHIGHWAY THE ON BOARD COMPUTER SAID STABILITRAC NEEDS SERVICE SOON, ENGINE PEFERFORMANCE REDUCED. TRIED TO GET TO AN OFF RAMP THERE WAS A POP UNDER THE HOOD WHITE SMOKE OUT THE BACK AND THE CAR SHUT OFF ON THE HIGHWAY. HAD IT TOWED TO THE CLOSEST DEALER THEY HAVE INFORMED ME IT WAS CATASTROPHIC ENGINE FAILURE.
ENGINEAugust 1, 2020
THE ENGINE LIGHT IS ON
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)May 27, 2020
BATTERY WAS DRAINING WITHIN THE FIRST YEAR. REPLACED IT AND HAPPENED AGAIN WITHIN A FEW MONTHS. COULDN'T FIND THE PROBLEM. CONSISTENTLY NEEDED TO CHARGE AND BOOST THE BATTERY. LEFT ME STUCK WITH MY KIDS IN THE CAR SEVERAL TIMES. LIGHTS ON DASH KEPT GOING ON AND OFF GOING BLACK & BACK ON. DIFFERENT LIGHTS KEPT COMING ON LIKE SERVICE AIRBAG, STABILITY TRACK, ENGINE LIGHT, ETC. GIVING FALSE READINGS, FINALLY WHOLE MIDDLE CONSOLE WENT BLACK, HEATER TURNED ON AND WOULD NOT GO OFF, COULD NOT ACCESS TEMP CONTROL, RADIO, BLUETOOTH, ETC. BATTERY AND POWER WAS THE MAIN ISSUE.ELECTRICAL PROBLEMS. STARTED IN MAY OF 2018, MY LEASE RECENTLY EXPIRED AND HERE I AM SITTING AT THE DEALER 05/27/2020 FINALLY HAVING THEM TRYING TO GET TO THE BOTTOM OF THESE PROBLEMS THROUGHOUT MY 3 YEAR LEASE. *TR
ENGINE,VISIBILITY/WIPERMay 14, 2020
2018 MY 2017 EQUINOX ENGINE DIED IN THE MIDDLE OF THE ROAD I'M COMING TRAFFIC BOTH WAYS START A BACKUP STARTED MAKING KNOCKING NOISES NO OIL LIGHT CAME ON JOIN US FOR THE [XXX]FRONT YARD UP TO GM IN GRAND RAPIDS WHERE I BOUGHT THE VEHICLE THEY SAID THE REAR MAIN SEAL WAS BAD LOOK AT THE [XXX] IN GMC AFTER ALL THIS FIGHTING WITH GM MANY TIMES THEY STATED THAT IT WAS DUE TO THE PVC SYSTEM THAT THE REAR MAIN SEAL WAS OUT I HAD TO HAVE THE CAR TOWED BECAUSE I WAS OUT OF WARRANTY NO ONE WOULD HELP ME SO I HAVE A THIRTY SOMETHING $33000 THAT I COULDN'T DRIVE LOST BOTH OF MY JOBS DUE TO THE 2.4 L HAVING THE SAME ISSUES AS PRIOR-YEAR EQUINOXES AND THEN TRAINS. THEN PASSENGER WIPER ARM STOP WORKING IN WITH STRIPPED AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
UNKNOWN OR OTHERMarch 22, 2020
HOW CAN ONE FIND THE SAFETY OF TRAVEL WHEN CONSIDERING THE CORONAVIRUS PANDEMIC. BECAUSE OF THE VIRUS WE ARE NOT COMFORTABLE TRAVELING 1200 MILES FROM FLORIDA TO NEW YORK. HOW CAN WE TELL THAT ANY MOTELS WILL BE OPEN ON EACH STOP? WE ARE IN OUR 80S AND HAVE DIFFICULTY ON LONG RUNS. THANK YOU.
UNKNOWN OR OTHERMarch 4, 2020
RECEIVED A LETTER FROM CHEVY STATING MY VEHICLE 'MAY' HAVE ISSUES WHERE A LINK BALL CIRCUIT IN THE WIPER TRANSMISSION WILL FAIL AND THE WIPERS MAY NOT WORK. THE LETTER GOES ON TO SAY THAT I SHOULD NOT TAKE THE VEHICLE IN UNLESS THE WIPERS FAIL. ARE YOU KIDDING ME? THIS VEHICLE IS MY MOM'S. SHE'S 86. SO SHE, OR ANYONE FOR THAT MATTER CAN BE DRIVING ALONG A DARK HIGHWAY AND THE WIPERS FAIL, A KNOWN ISSUE, AND THIS IS NOT A RECALL OR A SAFETY CONCERN? HOW DID THIS EVER GET PAST ANYONE? THIS SHOULD BE AN AUTOMATIC RECALL. IT IS A SERIOUS SAFETY ISSUE
UNKNOWN OR OTHER,ENGINEMarch 3, 2020
PURCHASED OCTOBER 2019 ONE DAY I WENT TO THE STORE AND ON THE RETURN HOME IT STARTED TO RATTLE LIKE IT WAS OUT OF OIL UPON INSPECTION OIL WAS LEAKING PROFUSLY BETWEEN THE ENGINE AND TRANSMISSION WHEN I SEARCHED THERE IS A PROBLEM WITH THE REAR MAIN OIL SEAL GETTING BLOWN OUT WHEN THE PVC IS PLUGGED BUT WHEN I LOOKED FOR VEHICLE RECALL THERE WAS NOTHING I COULD FIND
SEAT BELTSFebruary 28, 2020
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. DURING A CRASH, THE FRONT DRIVER SIDE SEAT BELT DETACHED FROM THE FLOOR AND FAILED TO RESTRAIN THE DRIVER DURING THE CRASH. THE CAUSE WAS NOT DETERMINED. NO INJURIES WERE SUSTAINED BUT THE DRIVER WAS CONCERNED THAT THERE COULD HAVE BEEN SERIOUS INJURIES. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH A SECOND VEHICLE CRASHED INTO THE PASSENGER SIDE CAUSING THE VEHICLE TO SPIN AROUND BEFORE COMING TO A STOP. AFTER THE CRASH THE DRIVER DISCOVERED THAT THE DRIVER'S SIDE SEAT BELT HAD DETACHED FROM THE FLOOR. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO THE REINKE FORD (1360 GREELY CHAPEL RD, LYMA OH). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMFebruary 9, 2020
WHILE AT STOP LIGHT, VEHICLE BEGAN TO JERK. DEALERSHIP COULDN'T REPEAT ISSUE SINCE IT ONLY OCCURRED WHEN ENGINE WAS COLD. ISSUE PERSISTED AND BECAME WORSE. VEHICLE STALLED AS IF IT WAS OUT OF GAS. STARTED AGAIN AFTER A FEW MINUTES. NEXT DAY STARTED WITHOUT ISSUE BUT BEGAN TO JERK WHEN APPLYING BREAKS MORE THAN USUAL. PARKED AND TURNED OFF TO RUN INTO STORE. VEHICLE WOULDN'T START AGAIN. TOWED TO MECHANIC.
VEHICLE SPEED CONTROLJanuary 31, 2020
WHILE DRIVING ON THE EXPRESSWAY MY CAR SUDDENLY STARTED SLOWING DOWN AND ON THE DISPLAY IT SAID THAT ENGINE POWER REDUCED, THE CHECK ENGINE LIGHT CAME ON, AND THE TRACTION STABILITY LIGHT CAME ON. I WAS GOING 55MPH AND IT WENT DOWN TO 35MPH. I MADE IT HOME SAFELY WHICH WAS GOOD THAT NO ONE HIT ME ON THE EXPRESSWAY. I TOOK MY CAR IN THE NEXT MORNING AND THE DEALER SERVICE DEPARTMENT TOLD ME THAT I NEEDED A NEW ACCELERATOR PEDAL WHICH WILL COST $720 TO REPLACE CAUSE IT JUST WENT OUT OF WARRANTY BY 300 MILES. I RESEARCHED ONLINE AND FOUND THAT THIS IS AN ONGOING PROBLEM WITH 2017 CHEVY EQUINOX'S BUT THERE'S BEEN NO BULLETIN OR RECALLS. IT'S LIKE THEY DON'T CARE ABOUT THEIR CUSTOMERS SAFETY.
ELECTRICAL SYSTEMOctober 3, 2019
THE RADIO QUIT WORKING. THE DEALERSHIP DIAGNOSED THE PROBLEM AND SAID I NEED A NEW RADIO. THE CAR IS ONLY 2 YEARS OLD. IN TALKING WITH OTHER OWNERS, MANY ARE HAVING THE SAME PROBLEM. THE RADIO WILL NOT TURN ON. THIS ALSO IS HOW TO CONTROL THE HEAT/AC, THE BACKUP CAMERA, THE NAV SYSTEM. THE DEALERSHIP AND MAKER ARE BOTH REFUSING TO ADMIT TO A DEFECTIVE SYSTEM. THIS IS A 2017 CHEVY EQUINOX.
STRUCTURESeptember 8, 2019
THE LATCH THAT HOLDS THE DOOR SHUT KEEPS COMING LOOSE. I HAVE TIGHTENED IT NUMEROUS TIMES BUT STILL KEEPS COMING LOOSE. IT HAS TROUBLES KEEPING THE DOOR SHUT AND SECURE. THE BRACKET WILL TURN SO THE DOOR WON'T SHUT AT ALL SOMETIMES.
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEMAugust 18, 2019
PLEASE LOOK INTO THIS ISSUE, VERY DANGEROUS! I WAS ON MY WAY HOME FROM WORK DRIVING ON THE NORTHEAST EXTENSION OF THE PA TURNPIKE HEADING SOUTH, AND I WAS BETWEEN EXIT 95 & EXIT 87 ON FRIDAY 8/2/19 AT APPROX. 3:30 PM. I WAS DRIVING THE POSTED SPEED LIMIT OF 70 MPH AND WAS NOT USING CRUISE CONTROL WHEN THE CAR ABRUPTLY SHIFTED INTO LOW GEAR, FLASHED A 'REDUCED POWER MODE' WARNING, AND WENT INTO A 'LIMP' MODE WHERE IT WAS SLOWING DOWN TO EVENTUALLY STOP ITSELF, BUT I WAS AT 40 OR 35 WHEN I PULLED OVER. THE ENGINE LIGHT WAS ON, AND THANK GOD NO ONE WAS BEHIND ME, I WASN'T IN CONSTRUCTION AND I HAD A SPOT I COULD SAFELY PULL OFF ONTO THE SHOULDER. I HAVE A 2017 CHEVY EQUINOX WITH ONLY 40,000 MILES ON IT. I SHUT THE VEHICLE OFF AND SAT FOR 5 MINUTES OR SO. WHEN I TURNED IT BACK ON, THE REDUCED POWER WARNING WAS GONE, BUT THE CHECK ENGINE LIGHT WAS STILL ON. I WAS ABLE TO DRIVE IT HOME AND CALLED THE DEALER, CHEVY WIND GAP, TO SEE IF I HAD TO HAVE IT TOWED THERE OR IF I COULD DRIVE IT IN MYSELF. THEY TOLD ME THEY THOUGHT IT WAS JUST A SENSOR MALFUNCTION, THAT IT SHOULD RESET ITSELF, AND THAT I COULD DRIVE IT THERE FOR THEM TO LOOK AT WHICH IS EXACTLY WHAT HAPPENED. THE CHECK ENGINE LIGHT WENT OFF AFTER A FEW DAYS, AND CHEVY WIND GAP WAS UNABLE TO FIND ANY CURRENT CODE HISTORY OF THE REDUCED POWER MODE SO NOW I'M JUST DRIVING IN FEAR EVERY TIME I GET INTO THE THING THAT IT'S GOING TO DO THIS AGAIN AT ANY TIME. I DON'T WANT TO TAKE PASSENGERS FOR FEAR OF PUTTING THEM IN DANGER. IF THIS HAPPENED IN HEAVY TRAFFIC WITH A TRACTOR TRAILER ON MY BUMPER, IT COULD MAKE FOR A VERY DANGEROUS SITUATION. I HAVE ALWAYS LOVED THE CHEVY EQUINOX, THIS IS THE 3RD ONE WE'VE BOUGHT, PLEASE LISTEN TO YOUR CUSTOMERS OUT THERE THAT THIS IS HAPPENING TO BECAUSE THAT NUMBER IS GROWING EACH DAY. PLEASE GIVE US PIECE OF MIND TO FEEL SAFE AGAIN IN OUR NEW CHEVY EQUINOX.
WHEELSAugust 14, 2019
I HAVE 41,000 MILES AND MY CAR STARTED MAKING A WEIRD WOBBLING NOISE ( WORSE WHEN I TURN)AT THE LEFT FRONT DRIVERS SIDE TIRE. I WAS ADVISED TO FIX IT RIGHT AWAY AS IT IS A SAFETY HAZARD. TOOK IT IN AND I HAD TO HAVE MY LEFT FRONT WHEEL BARING REPLACED FOR $600.00 I HAVE 41,000 MILES AND THESE SHOULD BE GOOD FOR 80,000-150,000 MILES. I KEPT THE PART.
UNKNOWN OR OTHERJuly 12, 2019
I'VE DISCOVERED THAT I CAN'T GO LONGER THAN 30 MINUTES WITHOUT LOSING MY AIR CONDITIONING. I TOOK IT IN TO MONUMENT CHEVROLET. THEY SAID THERE'S NOTHING THEY CAN DO BECAUSE THERE'S A BULLETIN OUT ON IT. I HAVE MS, AND WITHOUT MY AIR CONDITIONING I CAN'T GO ANYWHERE OVER 30 MINUTES. IT'S JUST MISERABLE IN TEXAS WITHOUT AIR CONDITIONING. MONUMENT TOLD ME THAT I WOULD JUST HAVE TO WAIT UNTIL SOMETHING COULD BE DONE. SEEMS LIKE MY AIR CONDITIONING COULD BE REPLACED. THIS IS MY SECOND EQUINOX, I'VE ENJOYED EVERY MILE UNTIL NOW.
POWER TRAIN,ENGINEJuly 11, 2019
I PURCHASED THE CAR IN APRIL, 17, WENT FOR FIRST "PREPAID" OIL CHANGEJUNE, MENTIONED OIL LEAK. TOLD BY SERVICEMAN, FIXED.2ND OIL CHANGE AROUND SEPTEMBER, STILL SEEING OIL LEAK. SAID FIXED. LAST JANUARY 2018, I TOOK A VIDEO OF PUDDLE OF OIL IN GARAGE SO THEY CAN SEE IT WAS ACTIVE LEAK. CAR KEEP ALL DAY. FIXED. THIS PAST MAY, TOOK IT IN THEIR REPORT SAID, OIL LEAK, THAT NEEDS TO BE CHECKOUT OUT. I HAVE NOT TAKEN THE CAR TO ANYONE ELSE. BRUCE LOWRIE CHEVROLET HAS THE HISTORY. I PREPAID FOR OIL CHANGES AND GO REGULARLY. DATES ARE APPROXIMATE BUT I HAVE REPORTS IN MY CAR GLOVEBOX
ENGINE,VISIBILITY/WIPERJune 26, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE DASHBOARD AND SHE DETECTED A CHEMICAL ODOR. THE CONTACT TURNED ON THE AIR CONDITIONER AND IT SWITCHED TO HEAT ON ITS OWN. THE VEHICLE WAS TAKEN TO RYAN CHEVROLET (LOCATED AT 1101 OLIVER RD, MONROE, LA 71201, (318) 390-1765) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 31,355.
VISIBILITY/WIPERJune 24, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS PARKED IN A LOT, THE CONTACT RETURNED TO FIND THAT THE REAR WINDSHIELD WAS SHATTERED. THE VEHICLE WAS TAKEN TO BILL CRISPIN CHEVROLET (72712 E MICHIGAN AVE, SALINE, MI 48176) TO BE DIAGNOSED, BUT THEY WERE NOT ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
POWER TRAIN,UNKNOWN OR OTHER,ENGINEJune 19, 2019
DRIVING ON HIGHWAY, MY CAR MAKE A LOUD BANG, IT SAID TRANSMISSION OVERHEATING IDLE ENGINE, ENGINE OVERHEATING, IDLE ENGINE, SERVICE STABILITRACK, SERVICE ANTI LOCK BREAKING SYSTEM, SERVICE POWER STEERING SYSTEM, MY ENGINE LIGHT WAS FLASHING, I WENT TO EXIT THE HIGHWAY TO THE OFF RAMP AND ALL OF A SUDDEN MY CAR CAME TO A SCREECHING HALT AND CAR WOULD NOT MOVE MADE THE LOUDEST BANG I HAVE EVER HEARD. I HAVE HAD THIS ISSUE ONE OTHER TIME! THE DEALERSHIP CLAIMED MY TRANSMISSION HAD A LEAK BUT NO LEAK MARKS IN MY BRAND NEW DRIVEWAY, THEY TOLD ME TO DRIVE IT FOR 200 MILES SO THEY CAN FIGURE OUT WHERE THE LEAK IS, THIS WAS ALL SAID THE DAY I HAD MY OIL CHANGED, THEN WHEN I CAN BACK AFTER DRIVING 200 MILES THEY THEN CLAIMED MY OIL PAN WAS LEAKING AND NEEDED TO BE REPLACED. THANK GOD MY BUMPER TO BUMPER WARRANTY WAS STILL IN EFFECT. THEY LOOKED SHOCKED WHEN I EXPLAINED TO THEM THAT AND I WOULD NOT BE PAYING FOR IT.
UNKNOWN OR OTHERJune 12, 2019
THIS INVOLVES THE AIR CONDITIONER. IT WILL BLOW COOL AIR AND THEN SUDDENLY START BLOWING HOT AIR FROM THE VENTS FOR ABOUT 15 TO 30 SECONDS AND THEN STARTS BLOWING COOL AIR AGAIN. THIS HAPPENS WHILE DRIVING DOWN THE ROAD/HIGHWAY AND HAPPENS WHEN THE CAR IS STOPPED AT RED LIGHT/STOP SIGN. IT DOESN'T HAPPEN EVERY TIME I AM DRIVING, BUT DOES HAPPEN ABOUT ONCE A WEEK. I DRIVE MY CAR TO WORK 5 DAYS A WEEK. NOW MY AIR CONDITIONER HAS STARTED TO HAVE A WEIRD CHEMICAL SMELL. IT IS HARD TO DESCRIBE AND AGAIN, DOES NOT HAPPEN EVERY TIME I DRIVE. I TOOK MY VEHICLE TO A CHEVY CERTIFIED SERVICE DEPARTMENT IN JULY 2018 AND WAS TOLD THEY DID NOT SEE ANY ISSUE WITH THE AIR CONDITIONER. I CANNOT KEEP HAVING THIS PROBLEM WITH MY VEHICLE AND I NEED THIS FIXED SOON.
WHEELSMarch 20, 2019
2017 EQUINOX CAME WITH MICHELIN LATITUDE TOUR X TIRES. AFTER LESS THAN 2 YEARS (30,000 MILES), TIRE SIDEWALLS ARE SEVERELY CRACKED. I HAVE NEVER SEEN A TIRE DEGRADE AS BADLY AS THESE HAVE. THE FACTORY IN POLAND MUST BE USING SUBSTANDARD MATERIALS TO MAKE THESE TIRES. DOT B53T 031X 4516. ACCORDING TO MICHELIN, I WILL BE RESPONSIBLE FOR AT LEAST 80% OF THE REPLACEMENT COST. I ALWAYS THOUGHT MICHELIN WAS A HIGH QUALITY COMPANY BUT AFTER SEEING HOW THESE TIRES ARE FALLING APART, I NO LONGER THINK THAT.
ENGINEMarch 11, 2019
WE NOTICED A BAD FUEL SMELL IN THE CABIN OF THE VEHICLE AND HAD OIL LEAKING FROM IT TOOK IT TO THE DEALERSHIP AND THE REAR MAIN SEAL WAS BLOWN. THEY DID THE REPAIR AND A WEEK LATER HAD THE SAME THING HAPPEN AGAIN. IT'S BEEN AT THE DEALERSHIP TWICE FOR THE SAME ISSUE.
ENGINEFebruary 27, 2019
KEEP GETTING REDUCE ENGINE POWER CODE 2138 WHICH IS THROTTLE PEDAL SENSOR THAT SHOULD NOT HAVE GONE BAD EVEN WHEN THE CAR HAS68000 MILES ON IT.
SEAT BELTS,SERVICE BRAKESJanuary 31, 2019
THE BRAKES PAD BECAME HARD AND FAILED TO STOP THE CAR ALMOST HIT 5 CARS COMING DOWN A STREET THAT WAS A HILL IN LEWISTON NY RPUST 104 EAST
AIR BAGSDecember 14, 2018
VEHICLE HIT A POT HOLE AT 35 MPH, DRIVER SIDE FRONT TIRE BLEW OUT. SERVICE AIRBAG LIGHT AND WARNING CAN ON AND PASSENGER FRONT SEAT BELT LOCKED AS IF VEHICLE WAS IN MAJOR COLLISION. DEALERSHIP FIRST STATED IT WOULD ALL BE COVERED UNDER WARRANTY, NOW STATING BLACK BOX SHOWS VEHICLE WAS IN COLLISION AND AIR BAGS 'PARTIALLY DEPLOYED'. THERE IS NO DAMAGE TO VEHICLE. IF BLACK BOX IS DETERMINING AN ACCIDENT OCCURRED, WHY DID BAGS NOT DEPLOY?
AIR BAGS,SERVICE BRAKESDecember 13, 2018
I WAS DRIVING THE CAR ON FREEWAY. I TRIED SLOWING THE CAR BY PRESSING THE BRAKE PEDAL BUT IT WOULD NOT ALLOW ME TO STOP THE SLOW THE CAR HENCE CAME THE SITUATION WHERE I HAD TO HIT THE BRAKE PEDAL HARDER TO ABLE TO STOP THE CAR TO AVOID THE ACCIDENT. I WAS NOT ABLE TO BREAK AT ALL AND IT ENDED UP COLLIDING WITH THE CAR IN FRONT OF ME. IT WAS SURPRISING TO ME THAT NOT A SINGLE AIRBAG WAS POPPED OPEN, GIVEN THE MAGNITUDE OF AN ACCIDENT AND THE DAMAGE IT CAUSED (ESTIMATED DAMAGE OVER $10,000). I HAD MY SON AND TWO OF HIS FRIENDS IN THE CAR. IT IS VERY SHOCKING THAT THE AIRBAGS OR BREAK DID NOT WORK IN BRAND NEW SUV.
UNKNOWN OR OTHERNovember 27, 2018
I RENTED A 2017 CHEVY EQUINOX. I STARTED THE VEHICLE AND WENT INSIDE FOR IT TO HEAT UP. SOME HOW THE KEY FOB AND KEY TRANSMITTER GOT LEFT BEHIND. I DROVE APPROXIMATELY 20 MILES. I STOPPED AT A GAS STATION, TURN OFF CAR. WHEN I RETURNED THE CAR SAID NO FOB ON DASH AND I COULD NOT START IT. I DONT THINK I NEED TO EXPLAIN ALL THE REASONS THAT THIS COULD BE A SAFETY ISSUE. LET ALONE I HAVE NEVER BEEN IN A CAR THAT DID NOT WARN YOU THAT THE FOB WAS NOT THERE.
AIR BAGSSeptember 15, 2018
VEHICLE WAS INVOLVED IN A CRASH WHERE ANOTHER CAR HIT ME IN THE PASSENGER SIDE UP FRONT IN A HARD CRASH.THE ENTIRE FRONT END AND RIGHT SIDE OF THE VEHICLE WAS DAMAGED FRAME RAILS WERE BENT AND AC COMPONENTS WAS IN THE MOTOR.AIR BAGS DID NOT DEPLOY INSURANCE TOTALED THE VEHICLE 17,200 OF DAMAGES
VISIBILITY/WIPERAugust 20, 2018
BACK GLASS SHATTERED FOR NO APPARENT REASON. IT HAD BEEN PARKED IN A PRIVATE DRIVEWAY APPROXIMATELY 19 HOURS WHEN THE BACK GLASS SHATTERED. IF THIS HAD HAPPENED GOING DOWN THE HIGHWAY OR INTERSTATE, I COULD HAVE HAD AN ACCIDENT OR CAUSED AN ACCIDENT.
STRUCTUREAugust 15, 2018
MICE GET IN DASH AREA AND USE THE INSULATION TO BUILD NEST ON TOP OF THE CABIN AIR FILTER. IF THE MOUSE CHEWS THROUGH THE PAPER FILTER AND RUNS UP MY PANTS LEG, THERE WILL BE A SAFETY PROBLEM.
POWER TRAINJune 13, 2018
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN THE GEAR SELECTOR WAS USED TO SHIFT INTO DRIVE OR REVERSE, THE VEHICLE KEPT ROLLING IN REVERSE AS THE GEAR FAILED TO REMAIN IN POSITION. THE VEHICLE WAS TAKEN TO TWO DEALERS (GILROY CHEVROLET, 6720 AUTOMALL CT, GILROY, CA 95020, 408-842-9301 AND CAPITOL CHEVROLET, 905 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, 408-600-1145). THE DEALERS WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE. THE MANUFACTURER DID NOT PROVIDE FURTHER TESTING TO ASSIST THE DEALER AND CLOSED THE CASE WITH NO REMEDY PROVIDED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT CONSUMER STATED EQUINOX AT CAPITOL CHEVROLET, WITH THE HOPE THAT SOMETHING WILL BE CORRECTED. EQUINOX WOULD NOT GO INTO REVERSE UNLESS I TURNED IT ON AND OFF MULTIPLE TIMES AND SHIFTED GEARS MULTIPLE TIMES. IT HAPPENED AGAIN TO ME IN FEBRUARY. SUV BEGAN TO SHUDDER AND SEEM LIKE IT WAS OUT OF GAS AT IDLE. UPDATED 10/12/18*JB
FUEL/PROPULSION SYSTEMApril 26, 2018
TL* THE CONTACT'S SON OWNS A 2017 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN THE OIL WARNING GAUGE DECREASED TO ONE PERCENT, THERE WAS A FUEL ODOR IN THE VEHICLE. THE CONTACT NOTIFIED THE DEALER (HUFFINES CHEVROLET PLANO, 1001 COIT ROAD, PLANO, TX), BUT NO LEAKS WERE FOUND. THE MANUFACTURER WAS NOT NOTIFIED AND THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 2,968.
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKESApril 12, 2018
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. WHILE DRIVING HIGH SPEEDS, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KRISTAL AUTO MALL (5200 KINGS HWY, BROOKLYN, NY 11234), BUT THE FAILURE COULD NOT BE DIAGNOSED OR DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. *TT CONTACT STATES DEALERSHIP (KRYSTAL AUTOMOTIVE) SOLD THEM A CAR THAT APPEARS TO HAVE BEEN MEANT FOR A WHEEL CHAIR BOUND PERSON. VEHICLE HAS EXTREME WIRING AND PLUGS EXPOSED, DOES NOT DRIVE SAFELY OVER 40MPH, SIDE MIRRORS ARE ABNORMAL, AND THE WINDSHIELD IS TOO LOW. THE INSTRUMENT PANEL IS OVERLOADED AND REQUIRES TOO MUCH MAINTENANCE. CONTACT CANNOT SIT COMFORTABLY AND SAFELY. *TT
AIR BAGSDecember 5, 2017
VEHICLE WAS INVOLVED IN A CRASH WHERE IT BROADSIDED ANOTHER VEHICLE IN A HARD CRASH. THE ENTIRE FRONT END AND RIGHT SIDE OF THE VEHICLE WAS DAMAGED. FRAME RAILS WERE BENT AND THE MOTOR MOVED. AIR BAGS DID NOT DEPLOY. INSURANCE TOTALED THE VEHICLE.
ELECTRICAL SYSTEM,UNKNOWN OR OTHEROctober 23, 2017
AFTER STARTING THE CAR THIS MORNING THERE IS NO INTERIOR NOISES. NO BLINKER, NO RADIO, DISPLAY ON RADIO IS BLANK. RADIO AND EVERYTHING WORKED THE EVENING BEFORE WITH NO ISSUES AT ALL. CHECKED ALL FUSES AND STILL NOTHING. AFTER SEARCHING THE INTERNET THIS APPEARS TO BE A WIDESPREAD CHEVY ISSUE. TO SPECIFY THE VEHICLE WAS FIRST IN PARK AND RUNNING WHEN THE PROBLEM WAS NOTICED. IT CONTINUED TO BE A PROBLEM WHILE DRIVING (CITY AND HIGHWAY) AND CONTINUED AFTER THE VEHICLE WAS RESTARTED MULTIPLE TIMES.
ELECTRICAL SYSTEMJuly 14, 2017
TL* THE CONTACT OWNED A 2017 CHEVROLET EQUINOX. WHILE WAITING AT A RED LIGHT, A FIRE STARTED UNDER THE DASHBOARD. THE CONTACT EXITED THE VEHICLE BEFORE IT BECAME ENGULFED IN FLAMES. THE POLICE DEPARTMENT WAS NOT PRESENT. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO A JUNK YARD AND THEN RETRIEVED BY THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO SWEENEY CHEVROLET/GMC IN YOUNGSTOWN, OHIO DUE TO A BUZZING NOISE EMERGING FROM THE ENGINE, EVEN WHILE PARKED IN THE GARAGE. THE DEALER DIAGNOSED THAT THE NOISE WAS DUE TO THE VEHICLE'S COMPUTER REBOOTING. THE INSURANCE COMPANY DETERMINED THAT THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 3,800.
WHEELSJuly 7, 2017
TODAY ( 7/7/17 ) GOING APPROX 25MPH THE PASSENGER FRONT TIRE BLEW OUT AT THE SIDE WALL CAUSING THE VEHICLE TO SHOOT TO THE RIGHT AND GRAZE THE CURB. PRIOR TO THE FAILURE THE TIRE PRESSURE MONITOR LIGHT WENT ON AND RIGHT AFTER THE LIGHT TURNED ON THE BLOW OUT HAPPENED. THE TIRE HAD 3571 MILES OF WHICH WE PUT APPROX 300 MILES ON IT AFTER PURCHASING THE VECHILE AS A DEMO FROM THE DEALER ON 6/29/17. VEHICLE HAS MICHELIN LATITUDE TOURING P225/65/R17
VEHICLE SPEED CONTROLApril 10, 2017
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED WHILE ATTEMPTING TO REVERSE WITH THE BRAKE PEDAL DEPRESSED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A PARKED, UNOCCUPIED VEHICLE. THE CONTACT'S VEHICLE CAME TO A STOP ON ITS OWN. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE COULD NOT BE LOCATED. THE MANUFACTURER WAS NOT NOTIFIED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 10,000.
EXTERIOR LIGHTINGFebruary 11, 2017
I TOO HAVE NOTICED THAT THE LIGHTING AT NIGHT IS NOT AS GOOD, ACTUALLY TERRIBLE, WITH MY 2017 EQUINOX AS COMPARED TO MY 2008 EQUINOX WHEN DRIVING AT NIGHT IN THE COUNTRY ROADS AND SURBUBAN NEIGHBORHOOD ROADS WITH LITTLE STREET LIGHTING. I RARELY USED THE BRIGHTS WITH MY 2008 EQUINOX. WITH THE 2017, THE SAME ROADS AND HIGHWAYS THAT I DRIVE TO AND FROM DAILY ARE DIFFICULT TO SEE WITHOUT FLICKING THE BRIGHTS IN AREAS ON THE ROAD WHICH I WAS ABLE TO SEE CLEARLY ON THE ROAD IN MY 2008 EQUINOX. I AVOID TRAVELING AT NIGHT IF I CAN POSTPONE FOR DAYLIGHT DUE TO LIGHTING ISSUE. MY EYES VISION HAS NOT CHANGED IN THREE YEARS AND DID IMPROVE IN VISION FROM THE PAST. I SUSPECT THIS ISSUE OF BAD LIGHTING ALSO AFFECTS THE CHEVY CRUZ 2014 & 2017 WHICH MY SON HAS BOTH NOW AND ALWAYS TRIES TO "GET BACK BEFORE DARK" TO HIS HOME. THAT STATEMENT WAS NEVER MADE DRIVING THE PONTIAC HE DROVE IN THE PAST FOR YEARS. I WILL SPEAK TO MY CHEVY CAR DEALERSHIP ABOUT THIS ISSUE. I AM CONCERNED AS THIS IS A MAJOR SAFETY' ISSUE. CHEVROLET NEEDS TO COMPARE AND RESOLVE. THIS ISSUE NEEDS TO BE ESCALATED! I WILL CONTACT THE MANUFACTURER AS WELL TO PUT THEM ON NOTICE OF THIS VERY DANGEROUS AND DEFECTIVE MANUFACTURER CONDITION.
EXTERIOR LIGHTINGJanuary 3, 2017
THE HEADLIGHTS ON THIS VEHICLE ARE TERRIBLE. I UNDERSTAND THAT THEY ARE HALOGEN. I HAVE PREVIOUSLY OWNED A 2011 & 2014 EQUINOX AND DID NOT EXPERIENCE THIS PROBLEM. IT IS DANGEROUS DRIVING AT NIGHT ON COUNTRY ROADS. I AM FORCED TO CONTINUOUSLY DRIVE WITH THE BRIGHT HEADLIGHTS ON. *TR
AIR BAGSJanuary 1, 2017
I WAS TRAVELING AT APPROXIMATELY 60MPH ON A HIGHWAY. THE VEHICLES IN THE LANE NEXT TO ME WERE STOPPED FOR AN OBSTRUCTION. A VEHICLE FROM THAT LANE TRAVELED INTO MY LANE RIGHT IN FRONT OF ME. I COLLIDED WITH THE VEHICLE - I ESTIMATE THE COLLISION TO HAVE OCCURRED AT 30-40MPH. NONE OF THE AIRBAGS DEPLOYED.